iTunes

iTunes Outage Map

The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

iTunes users affected:

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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Sydney, NSW 1
Spring Branch, TX 1
Traverse City, MI 1
Portland, OR 1
Guayaquil, Provincia del Guayas 1
Naperville, IL 1
Perth, WA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • kimhyjs predebut vivi (@kimhyjs) reported

    @icyhyunjins thats why that boy group is not working !! they just get itunes **** but i remember when even orbits randomly got hi high to no.1 when that bg just had a cb and we’re trying to stay no.1 in the itunes chart 😭

  • dotIMG_ image7H (@dotIMG_) reported

    @LucidVinnstr @iTunes i agree it’s a little bright but it’s not terrible

  • Kenny52138570 Kenny swizzle my nizzle (@Kenny52138570) reported

    @bonita_bish I got the note 8 still works great,for me iPhones are just too locked down,I'm a music person so I just download a free downloader and get all the music I want,when I had an iPhone I had to go on Itunes just to get music

  • DST_Elesa Latex Zebstrika (Elesa) (@DST_Elesa) reported

    Having a bit of trouble salvaging some of my early iTunes purchases.... If I can't use the ones I acquired legally years ago, then I'll just have to re-acquire them *illegally* >;)

  • MohamedRaffN Mohamed Rafeek (@MohamedRaffN) reported

    @tim_cook @AppleSupport I have recently replaced battery of my iPhone 7Plus so I have backed up the iPhone to iTunes. After service when I restored I could only restore 226MB of data out of 96GB(original backup), I request you to help me to get the backup restored

  • Kiss_The_Tip J'Dub™ (@Kiss_The_Tip) reported

    This #VERZUZ is terrible .. I’ll just play the songs on my iTunes

  • foniker Kenan Turnbull (@foniker) reported

    @naughtywriter2 When I was younger so much younger than 2day I never needed any other album any way But now those days are gone & vinyl I can’t afford So I find It just takes a little time to hit the iTunes Store Download me some tunes I’m feeling down & Now I do appreciate some other sounds

  • HB_Bolt Julia Longo 🇩🇪🇺🇸 (@HB_Bolt) reported

    If you don’t see @LockedonLAC or other Locked On podcasts on iTunes try Spotify etc. iTunes is still having issues.

  • lke73_historian The Plodding Historian📚 (@lke73_historian) reported

    @jenny_sinclair Ah. The “Geniuses” at work. They FUBARed my Dad’s iPod with their “genius”. They have no idea about their products, except how to sort an iTunes download issue.

  • NICKIMHUB NICKIMHUB (@NICKIMHUB) reported

    Keep Streaming “ LLC “ it has dropped down to #6 . Let’s nog let drop out of the top 10 on iTunes !

  • CCathorall Cassie Cathorall (@CCathorall) reported

    @TMNT @paramountplus Ok this is good... except i dont have that service and i dont plan on getting it... i just want the rest of the series on iTunes 😫

  • LuciDracul Luci Dracul (@LuciDracul) reported

    @iTunes really does need to fix whatever is the problem with the album though. Preordered, didn’t download, had to individually buy the tracks. Tried to buy the album whole, but got an “item no longer available” error message.

  • cbryanjones C Bryan Jones (@cbryanjones) reported

    @libsyn Thank you, Rob, for explaining on The Feed how to fix the endless login loop for Podcasts Connect. We have long used iTunes Site Manager for our network artist page, and the Apple ID we use for that was never "fully" activated. I followed your instructions and … voila!

  • Gongala3 Gongala (@Gongala3) reported

    @rjirufjxnddnenr BUY LEVITATING ON ITUNES STREAM LEVITATING not my problem

  • Alex66918230 🌈Kirito (@Alex66918230) reported

    @AppleSupport Hi there, I have a problem with my Apple ID. I cannot add funds to Apple ID and it said 'ask iTunes store support for help'. How can I solve this?

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