iTunes Outage Map
The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
iTunes users affected:

iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Location | Reports |
---|---|
Glasgow, Scotland | 1 |
Long Beach, CA | 1 |
Lenoir City, TN | 1 |
Panama City Beach, FL | 1 |
Seymour, IN | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iTunes Issues Reports
Latest outage, problems and issue reports in social media:
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⁷ (@13prodpjm) reported
@95_jiminchim @JiminFunds yea but other places it's ambiguous. u think getting #1 on amazon is great? nah, it doesnt secure the sales. our position in itunes (platform with the most transparent stats) is going down. how is this ok???
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Tangier (@tangytangier) reported
@NewYearsDani @fenixash8 We have a family account for iTunes/music so I was using my husbands sign in. He was in the house in bed, I’m in guest house texting him “did u get a code?” (He didn’t) 🙄 I didn’t have his damn device in my hand, not actually “my” account, etc. so I can’t troubleshoot.
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Baby (@fashhaidid) reported
@iTunes fix your problem la bodoh !!
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Penguin Named Opus 🌻🇺🇦 (@SusanBalkus) reported
@WillReedTV @MasonSousa1 @bigjimmurray I have ESPN+ on AppleTV b/c I reluctantly moved to Florida. This is a way to get the Boston feed of Bruins games. I’ve had no issues. You want 2 cancel, go 2 ITunes/Subscriptions & Cancel. It’s also good from me as a tennis fan, can have 4 matches 2 toggle between. <> 🚀 science
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ホリー🌿 (@actualcannibal) reported
every time I set up a new iPhone it prompts me to login to restore random “purchases” (MySpace downloads) from other people’s iTunes, like idk who bananaman123@aol is but i think they gave me their cobra starship album
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LightningSonic5 (@HauntedMoonlite) reported
@SWITCHBLADEFUCK tht reminds me bck in highschool the entire infamous album leaked a month early and people had no problem listening to it and im like naaahhh **** u ill wait till its out to buy it cause i use itunes still
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Set Jimin Free🪞 (@AngelJimin23) reported
Everyone FACE dropped from #1 on the worldwide itunes album chart. Please let's continue to contact customer service to get it fixed. Once it's done we can do a buying party and bring it back to #1
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🪩Bobbi-Ann Levicie Is Unique!🪩 (@BobbiLevicie) reported
If hope this appointment at Best Buy tomorrow goes well. I hope the issue really is the security software because I do not have the time to reinstall iTunes and 2,070 songs. My iTunes library is perfectly curated and it needs to stay that way.
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Laura Brennan 💙 🇪🇺 (@HistorianLaura) reported
@harriekd I think it is because of copyright issues tracks (like those used on Youtube videos) are on certain sites to be used for very low fee (usually if found on iTunes are 75p rather than 99p)
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People part 2 OUT NOW (@seesawsong) reported
anyways i’m use to this nothing was worse than when ppl started charting older albums during d-2 release and the album got knocked down on itunes the same day it came out in order to chart older albums im numb to all of it LMAO
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hot 100 #1 artist (@thirteendoll) reported
@minimimishi @13prodpjm @JiminFunds there’s a lot of platforms to buy from not just the us store and itunes. they also need to rest so ofc sales will slow down at one point during the day. if you’re not buying then mind your business
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jbeezy (@Official_JBZ) reported
@zettatunes People oddly gatekeep their own tunes that are ALREADY posted on iTunes. But when you want a diff file type and are willing to pay more than $1.29 directly to the artist it becomes an issue ??¿
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🪩Bobbi-Ann Levicie Is Unique!🪩 (@BobbiLevicie) reported
(2/2) I made changes to my iTunes library. That’s it! Apple says it’s the security software (Webroot) I bought from Best Buy and Best Buy says it’s not. Additionally I have an HP computer and I have always used HP. Why is that a problem? 😡😡😡🤬
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Anurag Tiwari (@argt3009) reported
@AppleSupport On every update I’m facing mobile network issue on my iPhone 12 after that i have to update my phone through using iTunes. Please fix this issue as soon as possible.
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Remileah✨ (@remileah) reported
Stream delayed by approximate ~15 minutes while I try to address some VTube Studio problems I'm having. It refuses to track me unless iTunes is maximised in the foreground, and the only potential solution I have anymore is updating my iPhone. I'm so sorry for the delay.