iTunes Outage Map
The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
iTunes users affected:
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Errors
iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Adelaide, SA | 1 |
| Glasgow, Scotland | 1 |
| Long Beach, CA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iTunes Issues Reports
Latest outage, problems and issue reports in social media:
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Glydee Cadavona
(@TriiGLYcerides) reported
I decided to fix my phone, to be update, to be open lined but when the phone is done, GAD i can't sign in to my icloud and itunes.
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Erick Melton
(@ErickMelton) reported
Who out there rents music? Use a service like iTunes Music, Spotify, Amazon Music for a monthly fee? For me, this has been a conceptual line. I pay for movie/TV streaming, but feel music should be free (like radio) or purchased. Because of a song I'm rethinking this.
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easy travel theory
(@psmmltd) reported
Thanks @Apple for making iPhone 11Pro really slow with IOS 14.4! This is big problem for those who listen to music on iTunes and got a wait 10 seconds in between the songs ! Very greedy move
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Devon Reynolds
(@BairdL) reported
@JagexSupport I do understand that it’s through iTunes and it says to can’t act iTunes but from there end I’ve paid already. The money went through, the last time I had an issue with this it was resolved in the 24 hours it took you guys to reply.I’m still unable to continue mining Amythest
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Victoria Justice Source
(@JusticeSourceHQ) reported
@GalaxyVictoria it’ll be available on video on demand first which basically means you have to pay for it on a website like itunes, amazon video, google play, or vudu. later the movie could potentially end up on a streaming service like netflix or hulu buts that’s tbd and i don’t have the answer.
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No One
(@FuSchnickens) reported
@AppleSupport iTunes 12.6.5 error since last Fri "The iTunes Store is unable to process purchases at this time. Please try again later." I contacted apple on Sat and they have done nothing. I have case # but clearly apple has stopped caring.
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Kat Callahan 🍱
(@JezebelKat) reported
So, I reloaded my iTunes Library into iTunes on Mojave instead of Catalina, and it fixed the issue with how it screwed up the id3 tags with the album art, so now it is showing up properly inside any given media player. Apple's moves with Catalina, Big Sur, M1, etc, no bueno.
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Kris (BLM)
(@Kris561_) reported
Is anyone else having issues with their iTunes cover art being the wrong album/band when you transfer music to your phone? I have Deftones art on Bring Me The Horizon albums and it’s driving me insane.
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Rita~Anne
(@IamRitaAnne) reported
@IAMTOMMACDONALD Why did ITunes take your “Fake Woke” song down??? I just went to purchase and can’t find it.
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🆃🆁🆄🅳🆈
(@thetrudz) reported
Well migration complete so Spotify only music streaming service I have, once again. Wild that Tidal could’ve kept a customer by admitting to double billing and fixing it. They refused. And then Apple Music destroys older users’ iTunes Library when you *own* music files, so no.
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vincentbrady
(@vincentbrady23) reported
@NichoalsMckenz1 @FlowEquality @FCE365 some people said they could but I kept getting an error on itunes.
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Shaun Morash
(@MrazCBS) reported
@DAonCBS @CaptainJonny2 @Conor_Green51 Hey Johnny, this was corrected much earlier in the day and in our uploader is the right file. What download service are you using, itunes?
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Joe Sherwood
(@JRSherwood83) reported
@IAMTOMMACDONALD It was removed from iTunes in Canada!?!?!?!? WTF!?!?!?!? Censorship on a whole other level!!!! YouTube hasn’t even taken it down!!!!
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Kiearon
(@kiearon02) reported
@GOParsons Oh, and by the way, the service is Itunes. Since that's like the only place in the world (from my knowledge at least) that has the movie up for pre-order!
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🪴
(@cherrysaura) reported
but it doesn’t really matter bc C2C went top 10 on itunes and didn’t re-enter billboard, the problem is streams and physical copies
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