iTunes Outage Map
The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
iTunes users affected:
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Errors
iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Sydney, NSW | 1 |
| Spring Branch, TX | 1 |
| Traverse City, MI | 1 |
| Portland, OR | 1 |
| Guayaquil, Provincia del Guayas | 1 |
| Naperville, IL | 1 |
| Perth, WA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iTunes Issues Reports
Latest outage, problems and issue reports in social media:
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Alex Piney
(@alex_piney) reported
@uncommon_energy @Azul_GG @TrainerChip I think it was an issue with how my podcast app downloaded the file (I think it uses the RSS feed from iTunes). I deleted it and when I redownloaded it, the sound was fine. Never had that happen before, sorry for the false alarm!
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LOUIE
(@louster_02) reported
from
San Antonio, Texas
I’ve been having issues with @iTunes not playing older music on my iPhone. So annoying especially since I have @AppleMusic 😖😖😖
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DTM_Panda
(@DtmPanda) reported
@EJKoala8 I am aware, I had an drama related issue last year where some woman "not gonna name any names" was abusing my money on itunes and not on the bill for a SMP after I left, the server died lol, it's ironic lol, she blamed it on me which i had nothing to do with it at the time.
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oojellah
(@stefanudziela) reported
@JWorldTheGame my son wants to buy the Upgrade Stumpy but we keep getting the error “Problem connecting to the iTunes store. Don't worry, the transaction hasn't been processed.” Apples services are all working. We just can’t buy this or ANY thing in the JWG app. Help!?
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Dixon Cakes 🪆
(@MeshugaApple) reported
The "Get Artwork" feature of Apple Music/iTunes is the worst. If an artist has a greatest hits collection available, any album of that artist you search artwork for just defaults to that greatest hits album cover, even though the actual album is available in their service. 🙄
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Devin
(@dfee) reported
Just nuked my Apple Music Library. Some decade old bug with iTunes Match (now, iCloud Music Library) kept playing broken rips from my ~2000 era Napster collection. I no longer have any personal content. Time to start fresh.
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Kurtbob
(@pyro_bob_baby) reported
@apple why block Siri from playing my $5000 worth of itunes purchases JUST because I refuse your monthly service!!??!!? This is why I hate you so so so very much!!!!!!!!!!!!!! Stop ruining great technology with greed.
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Nick Falato
(@nickfalato) reported
Not certain why - and lmk if you're experience is different - but the #BigBlueBanter Defensive Film Review is not loading on iTunes, but it is available everywhere else (Spotify, etc.) We're working to resolve the problem. Thanks for your patience!
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taylor
(@tropicalcal) reported
@airtightfeeIing would have played off much better and definitely not have caused drama bc it’s just another way to be able to buy the album digitally without having itunes or a streaming service. but advertising it like you’re getting something not everyone can get was just like… weird? idk
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Mike Glassey
(@Glassmeister) reported
@ParamountPlusUK @Yellowstone And yet I am told there is a known error that stops me watching the second half of season 4 via iTunes Didn’t stop me being charged my monthly payment
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Kristi ✨
(@kristiiibee) reported
@invisibledance2 Do Apple Music instead of iTunes! It’s much cheaper for the same service
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Mark
(@Mark42056380) reported
@voxmedia @karaswisher @NYMag Is there a reason it's impossible for me to download any Vox Media podcasts in iTunes? Appreciate not many will use that platform but for months now it's exclusively Vox podcasts that throw up errors. Vergecast, Decoder, Prof G, Pivot, etc...
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Andyᶜ still in Haze 💙
(@soot_haze) reported
5sos5 #1 on itunes went from 27 countries down to 19 countries 😭😭😭 y'all keep buying and streaming plzzzzz
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Angelica
(@93_Sanchez_93) reported
currently at the gym trying to restart my phone on iTunes having trouble just doesn't wanna restart
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kenzie | #1 EMOTIONS STAN
(@bIendermgc) reported
5sos stans w iphones if u haven't bought the album on itunes yet bc of money issues reply and i'll send some ppl the money for it i got paid today
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