iTunes Outage Map
The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
iTunes users affected:
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Errors
iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Perth, WA | 1 |
| Adelaide, SA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iTunes Issues Reports
Latest outage, problems and issue reports in social media:
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Katerina Butcher
(@kbutcher109) reported
from
Lakewood, Ohio
nice try mr. i need an itunes card because i cant use my card... ive heard that scam before..also i have family in the service im not an idiot.. BLOCKED! have a nice day.
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LNacnud
(@LNacnud) reported
from
Nysa, Województwo Opolskie
@AppleSupport I think there is a mix up here if Face ID is enabled for all icloud ITunes and App Store it does sign in to my ID. So why does it fail for iTunes and App Store
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Paper Target Badman
(@doug_TheBroke) reported
from
Stamford, Connecticut
@DjSample876 Tek yuh time .. nuff options .. only problem with mixcloud is if the Dj from the UK u get 3 plays a month .. but there is a link to download them to ur computer so I download them and put them in iTunes
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Ivan A. Barrera
(@ivan_barrera07) reported
from
Fort Carson, Colorado
So kinda like iTunes, where I bought thousands of dollars worth of albums over the years (no 🧢).... Disney hits us up with its own version of Apple Music... But I’m here for it. I previously bought most of the movies I wanna see, but yeah, I’m down. #DisneyPlus
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Amir Jan Malik
(@Amir_Jan_Malik) reported
from
Kensington, England
@AppleSupport The problem is the iPhone 5s had loads of native data on the apps & photos. It’s now asking me to wipe the phone in order to be functional. Cannot even open it as I could a few hours ago, accessing apps before I started process. Now it has itunes icon. Help!
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Phil Cooley
(@phil_cooley) reported
from
Melbourne, State of Victoria
@wombling @aus_netflix @netflix Not everything is 4K. I would have thought prices should come down not go up! The main issue is that prices in Australia seem to be inflated. Just look at iTunes-music is ridiculous-too many people in the middle. A song should cost the same amount relatively across the world.
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Adil ★♥
(@AdilGreyadil) reported
from
Mumbai Suburban, State of Mahārāshtra
@altbalaji Well I am facing an issue in viewing the shows in your app as the error suggests that I am no longer subscribed to the app. However I have already paid for 3 months subscription of the app through my iTunes Apple ID and subsequently amount
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Adil ★♥
(@AdilGreyadil) reported
from
Chembur, State of Mahārāshtra
@altbalaji Well I am facing an issue in viewing the shows in your app as the error suggests that I am no longer subscribed to the app. However I have already paid for 3 months subscription of the app through my iTunes Apple ID and subsequently
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Helen Christie 🏳️🌈
(@HCwrites) reported
from
San Francisco, California
@jivenchyys I haven’t seen it, but I have issues with the fact that a Christmas themed movie with George Michael’s music was made within three years after he was found dead on Christmas Day. It seems insensitive. I love his previously unreleased song, though, and bought it from iTunes.
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Josiah 👨🏻🍳 Wood
(@josiahwood) reported
from
Omaha, Nebraska
@MAaron38 It’s not off limits. Just needs to be re-synced. The original file became corrupt or didn’t transfer to your device, so when playing those two songs, it streams from the server as a backup and hits that error. Try resyncing to iTunes, or if using Apple Music, reimport the album.
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Pacifico_klein
(@liiibee) reported
from
Aventura, Florida
@superNATorious @papipookz You have to put it in recovery mode when you plug it in. Plug it in and press up then down then hold the power button. Instead of letting go when you see the Apple logo again, continue to hold it until it shows the new connect to iTunes logo.
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Gregory L
(@ScatmanGL) reported
from
Miami Beach, Florida
@SkylineGrow @iTunes Yes, more like Vudu from @Walmart but potential is there especially when they start including that service with their movie going service.
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Josh Hofer
(@josh_hofer) reported
from
Raleigh, North Carolina
**** drm and fuuuuuck itunes. i bought the movie, i shouldn’t have to be walled into itunes/apple to be able to watch it. i want it on my media server, because i paid for it goddamnit! ****! shit! ass! t(-.-t) /rant
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Gettin’ that cheese 🧀
(@mikeinspace) reported
from
Toronto, Ontario
@rohansharan @mindstatex My brand new Mac Mini won’t wake my brand new 4K monitor and there doesn’t appear to be any way to fix this. It’s been a known issue for YEARS. There’s a lot of small annoyances like this. For instance, my home network forgetting my connected iTunes library happens all the time!
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Dr Drew Varano
(@DrLipoDC) reported
from
Washington, D.C., District of Columbia
I need your help @Sonos . I have 6 speakers in my house . Why can I no longer play my iPhone iTunes through your speaker system. I do not belong to a streaming service either
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