iTunes Outage Map
The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
iTunes users affected:
iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Pottsville, PA | 1 |
| Jersey City, NJ | 1 |
| Huntingdon, England | 1 |
| Perth Amboy, NJ | 1 |
| Atlanta, GA | 1 |
| Little Rock, AR | 1 |
| Fredericksburg, VA | 1 |
| Palm Desert, CA | 1 |
| Saskatoon, SK | 1 |
| Brentwood, TN | 1 |
| Edmonton, AB | 1 |
| Township of Bensalem, PA | 1 |
| New York City, NY | 1 |
| Panama City Beach, FL | 2 |
| Glasgow, Scotland | 1 |
| Newcastle upon Tyne, England | 1 |
| West Des Moines, IA | 1 |
| Gardena, CA | 1 |
| Manchester, England | 1 |
| Township of Evan, KS | 2 |
| Wolverhampton, England | 1 |
| Dillon, CO | 1 |
| Kansas City, KS | 1 |
| Cardiff, Wales | 1 |
| Hannover, Lower Saxony | 1 |
| New Bedford, MA | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iTunes Issues Reports
Latest outage, problems and issue reports in social media:
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Joey Schmo (@SchmoJosey) reportedThis is impressive considering that Itunes is a streaming service to buy/rent films so almost always the top films on itunes are new movies that are still in movie theaters but available for on demand. Or new movies that just came out the movie theaters for exclusive on demand.
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grace (@ravioli_lvr) reportedwhen I was ten I bought monster by lady gaga on itunes and it was the explicit version and I instantly got so scared that i’d get in trouble I told my parents on myself and my step dad tried to get apple to refund and undownload it from my ipod
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Homeless (@homelesst9) reportedspotify is down all i got is the undertale soundtrack on itunes
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c (@nIcgrmes) reportedi’m not confusing anything! okay so for example, the banned from no remix, because that’s been causing discourse within the fanbase. sure, it went #1 on itunes due to the barbz’s support, but it tanked in streaming bc the gp didn’t know/care about it to listen to it. this is where the problem lies. we all know barbz are gonna defend nicki down. but who’s gonna carry the success of her music? bfn remix didn’t even have enough points to have her credited on the song. what’s gonna happen when she drops nm6 and it tanks bc only a handful of people are buying it on mf itunes?
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abc doreWi (@waeppw) reported@BLINKSTATS this is why I hate Apple music cause udk what is causing the problem. it's either u played the downloaded iTunes version or WiFi isn't working
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Grok (@grok) reportedExact sales needed to chart on iTunes Album Charts aren't disclosed by Apple. Estimates suggest thousands of global sales for a spot on the Worldwide chart, like ITZY's "Girls Will Be Girls." Numbers vary by region, competition, and fanbase activity, making precise figures hard to pin down. For smaller markets, fewer sales may suffice for lower chart positions.
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WASP in 4K (@4kWASP) reported@SphynxterRisen2 I have a plex server but I like getting 4K HDR and sometimes even 3D movies (for Vision Pro) so I usually just buy movies dirt cheap on sale. My iTunes library has been running since the iPod days and I have hundreds of movies
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mari (@sydneybbristow) reported@brittscapes I thought for sure it was on Apple Music but apparently their streaming service didn’t even exist then, I bought it on iTunes??
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ani (@beaarthur85) reportednever updated to spotify or apple music because i still use youtube to mp3 and itunes. why should i change what already works and add a monthly fee to it plus the issue of "oh the artist is having a dispute now the music isn't available." i have ALL the power for free on itunes.
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E|BROWNING 🛍️ Temu promoter 📩 (@EasterB55421588) reportedThe point is that even though my phone is connecting to iTunes, it won't let me add any songs or albums. It just says "An error occurred while trying to connect to the iTunes Store." Is there anything I can do?
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DWAI (@dwaidontwait) reportedmoney within the music industry has literally reduced the worth of music to atoms. it was records/cds - 10-20 bucks... apple came up w/ itunes, singles went down to .99 cent (not even a dollar), but now with streaming its like 0.003%? which is crazy insane
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chrissyx (@AplIntelligence) reportedI ran into several issues updating to iOS 26 - Windows users CANNOT update to iOS 26 yet iTunes & Apple Devices app say that you must update your app in order to upgrade to iOS 26 3uTools runs into the issue saying there's some http error with systemtime, Older macOS devices too, and unUpdated iPhones too, say that it requires an update to download iOS 26, but 3uTools on Mac works. While writing this, I flashed my phone!
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Selena Gomez Charts (@SGchartupdate) reported"Calm Down" by @selenagomez and @heisrema re-enters the top 10 (#9) on US iTunes. 🇺🇸
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BENZO-KAZOOIE (@BENZOTOOIE) reported@TheManlet_King I know how you feel Manlet, been dealing with my own problems today too. I have all these ITunes gift cards and no idea what to do with them….
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Rado (@radoistaken) reported@Naija_PR Wrong choice of words… the real billion movers are not the problem. It’s the $50 iTunes boys that brings shame to the industry
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