iTunes Outage Map

The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

iTunes users affected:


itunes Hero Image

iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Perkasie, PA 1
Warrenville, IL 1
Rio de Janeiro, RJ 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • cerealfailure14 Cerealfailure【Ø】 (@cerealfailure14) reported

    @NewDumbMoney Alternatively, think of it this way. If it’s just music, why would I pay more for it? Vs say a subscription service like Spotify or buying a copy via iTunes, or worse downloading it illegally? If you don’t attach utility, there’s no purpose to owning it, especially if it costs

  • cpaplham Carolyn Paplham (@cpaplham) reported

    Bought the entire 2012 TMNT series off iTunes (no streaming service has the whole thing, apparently?) to watch in the background while I run full tilt into art market prep for the coming weeks, and am now wondering if I can write off "Teenage Mutant Ninja Turtles" on my taxes

  • ToxicZach35 Super Bowl Champs💙💛💙 (@ToxicZach35) reported

    @BrandonButch hey Brandon I have a issue... I was beta testing iOS 16 and now the full version is out, but I cant get iTunes to restore from my last back up so I can get the full version on my phone...

  • Vawulence3 Vawulence (@Vawulence3) reported

    @WizkidtheLegend Apple Music Spotify Boomplay Audiomack Pandora Dezzer Sound Cloud Amazon Itunes Official charts Billboard charts All suppose crash with Wiz big shut down 🦅🦅🦅🦅

  • thecofffeeguy1 Pinecone (@thecofffeeguy1) reported

    @SamiFathi_ -Universal back gesture. -1 finger swipe down from home screen to open notification tray. 2 finger swipe down to open control center. (Wish list I will never get) -RCS compatibility. -Root Access when plugged into computer, fully bypassing iTunes.

  • BitchItsMimi Whalenika’s #1 Ender 🗡👠🦋 (@BitchItsMimi) reported

    @STILLlRlSE @EleganceChic1 If 6 girls can’t make a remix pop, chyle just throw the whole song away. It was number 1 on iTunes for a few hours, yet it tanked on Spotify & billboard. Calm down 😭

  • kepela kepela (@kepela) reported

    @AppleSupport ive always had 2 apple ids 1 my main 1 and 2 i use for iTunes. when i set them up more than a decade ago, i didn’t realize i only needed 1. with all the os updates im having problem w/messages and facebook. my icloud id and messages id dont match, but they do.

  • eddyetogo Etogo Edward (@eddyetogo) reported

    @marcel_willy1 @Jean_PierreM …experiencing the same difficulties. The solution proposed was to restore the phone using iTunes on my laptop. I did exactly that. But the issue here is that you need to restore from an available backup in order not to loose your data.

  • EntryUpon Plato’s Gooncave (@EntryUpon) reported

    @owzYY_ @mcmillan_photo @MyPhotoYear Update and restore in iTunes(on pc) kept telling me to update iTunes first even though it was up to date(12.12.4). For some reason, downloading iTunes again from the Microsoft store fixed the issue.

  • 17thshard 17th Shard (@17thshard) reported

    The last Shardcast and SpanReads didn't get into iTunes (even though our audio feed was fine) but the issue is now resolved! -Eric

  • mollyelmore22 Molly Elmore | clever hummingbird (@mollyelmore22) reported

    2. The payments part of iTunes is a problem though. It’s not cost effective to use a credit card for a $1 transaction, so multiple orders get batched and processed as a group.

  • RashidClement starboy090 (@RashidClement) reported

    @TusharG38141796 @fuzionleaks @m00gra I had that issue as well.. I’m using a hp laptop so I deleted the iTunes I had and then installed it from the Microsoft store and I had no troubles after.

  • doublectech Double C Tech (@doublectech) reported

    @superscientific I don’t use the betas ether. It’s not because the glitch’s bother me (I like seeing the UX ones, gives a window into how iOS operates). The issue I have is it permanently stains the iOS image with bugs. The only way to remove them is restore in iTunes.

  • sunnysunlisa 🖤 (@sunnysunlisa) reported

    just a little reminder that please buy the title track first "Shut Down" and each tracks on Born Pink album if you have enough money before buying the whole album version on iTunes. let's not make the same mistake on The Album!

  • iRobinPro iRobinPro (@iRobinPro) reported

    @victorprabu97 @Apple Sadly few users already reported similar problem bro. I hope you took backup in itunes or have backup in icloud of important info. If its stuck in boot loop then doing ios restore is the only way to go.

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