iTunes

iTunes Outage Map

The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

iTunes users affected:

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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Adelaide, SA 1
Glasgow, Scotland 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • greedymotivez nobody (@greedymotivez) reported

    @sweetdrivee apple music is a streaming service too, you are thinking of itunes

  • markdenholm Mark Denholm 📻 (@markdenholm) reported

    @tweatirs @AppleSupport Over two years ago I opened a support case with Apple over the fact iTunes won’t remember my preference for backing up to iCloud. Despite two senior advisors being involved both were defeated by it and never got back to me. Good luck getting your issue sorted out.

  • bartnewland Bart (@bartnewland) reported

    @TheRealHoarse @Hibblebee I've ripped all my cd's and tossed them out. I did iTunes Match years ago and all those cd's are in the cloud for me to stream. They are also ripped to a home server lossless to play at home. That's the only "streaming" I do.

  • markdenholm Mark Denholm 📻 (@markdenholm) reported

    @tweatirs @AppleSupport My iPad doesn’t get iOS 14 so not an issue for me. Agreed iTunes is clunky. I always thought it weird Apple chose to use a music manager / jukebox to administer their phones.

  • satozukenta cazzie 。゚(゚´ω`゚)゚。 (@satozukenta) reported

    does anyone else get harassment notifs from aaside how i NEED to add money to my itunes account to continue playing the game? like its probably for these packs that renew but im like what the Hell man? im gettin ****** shaken down by these band men

  • tcote Thierry Côté (@tcote) reported

    @sigh__oh I have a Chromecast but the one thing that sucks is that there is a compatibility issue in that you can’t stream Apple TV+ or iTunes video content with it.

  • vuzh_ebooks drone *****, your favorite confusing wobot (@vuzh_ebooks) reported

    I'm still having no additional problems the situation in my iTunes library.

  • Andrew_Micah6_8 Andrew δεν μεταρρυθμίζεται στην πραγματικότητα (@Andrew_Micah6_8) reported

    @AndrewKyleMcD I was fuming when iTunes deleted my purchased FF7 soundtrack. That was my calm down music

  • AUWishbone AU Wishbone (@AUWishbone) reported

    This week's podcast has finally posted to iTunes/Apple Podcasts. There was a Denial-of-Service attack happening yesterday that prevented it from going to that service.

  • brihana25 brihana davidson (Cobra Kai Kompanion) 🥋🐍🤓 (@brihana25) reported

    @weimar27 iTunes used to, too. But I want it on my tv. Yes, I could cast. But what’s the point of a smart tv if you just cast what what you want from your phone? Man, talk about your first world problem. Holy ****. 😬

  • _nickitingz 𝚒𝚜𝚊𝚋𝚎𝚕 (@_nickitingz) reported

    @TheBardiLegacy @BeyonceNicki12 See we the barbz we don’t talk number because we stan a Rapper so unless your fave is a real rapper, don’t compare. Anaconda become the number 1 video on iTunes 7 years after its release knocking down BotchedUP It’s called longevity.

  • seandammit sean*kan*tro*witz (@seandammit) reported

    Is there any app that has become gradually more useless, broken, and frustrating to operate than iTunes?

  • tweatirs Ian Senior 🇬🇧 (@tweatirs) reported

    @markdenholm @AppleSupport My underlying issue is that the iPadOS 14.4 update has destroyed my iPad. Apple Support’s only two solutions are to bombard me with ‘articles’ and tell me to back up to iTunes then reinstall the update. iCloud backup is broken, iTunes is prehistoric.

  • KhattakMj Ali (@KhattakMj) reported

    @enternet_worm Not working someone said need to install iTunes

  • scarlet_trekkie ❤️Wanda's Forever❤️ᱬ🧚‍♀️ᗢ🏳️‍⚧️Loving WandaVision (@scarlet_trekkie) reported

    @datsme4sure1 I have Amazon Prime though not the full music service, which costs extra. Tbh I still use iTunes and cds (and vinyl). I’ve put my entire cd collection onto iTunes then put the library onto a usb drive. I just never rely on the internet

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