iTunes

iTunes Outage Map

The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

iTunes users affected:

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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Northwich, England 1
London, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • Dayzdukesss ᴅᴀʏᴢ⁷ | 🎫✨ (@Dayzdukesss) reported

    @jkbun_twt Hold the power button and the volume down button and hold down for about 15-20 seconds it should reboot. If not connect it to your computer and connect it to iTunes you are more than likely going to have to reset it and will lose everything

  • schlicht_A Angelica (@schlicht_A) reported

    @js01dt @LParrillaNews_ @LanaParrilla The company took it down from iTunes because to many fan accounts were showing it before the release data:(

  • PendulumPapi FreeHBO💸 (@PendulumPapi) reported

    After 10+ years you’d think @iTunes would be able to sync to my iphone without so many technical errors. @Apple yall need to step it up.

  • Kai_SaibaXXX Kai Saiba (@Kai_SaibaXXX) reported

    @digikittn Soo question, did you update your phonee or was it behind on updates when this happened? If soo. Try plugging into conouter and itunes, then do the recorvery boot, but instead of restore (since theres no backup) try updating. I had this issue before on an older model too

  • benplk1 BP (@benplk1) reported

    @BearDublin I was in the same situation and moved to Apple Music years ago. I dumped the iTunes Match last year when Apple rolled out the combined service packs. I realized I was only listening to Apple Music and not my personal library much.

  • 21BaiWin27 a brightwin 🤍💚 (@21BaiWin27) reported

    No collabs even when he makes public agreements with other actors, his first official song, big hit didn't even put q tweet to announce its release, was taken down by the publisher for 2 days, didn't care, made a history and debuted 1st on melon and had the most iTunes in history

  • marchettiross kitxia (@marchettiross) reported

    why itunes is not working? i just want to cry with you’re not sorry by taylor swift 😭

  • girlandkat Elizabeth Tasker (@girlandkat) reported

    Since audio books have been shunted from "iTunes / Music” to “Books”, is it not possible to control playback via the remote app on your iPhone or Apple Watch? That seems… an error… @AppleSupport

  • bishely Mr Bish (@bishely) reported

    @BenLinkCollins @corythanson @ryleywalker That is interesting, but I suspect the energy consumption of the average streaming provider's server farms massively dwarfs Bandcamp's. Doubt you could say the same about iTunes, though, and I'm not sure where Apple are with their plans to power everything with renewable energy.

  • LordElvo You know Kanye West? (@LordElvo) reported

    iTunes down?

  • idkwuu Ren%c3%a9 (@idkwuu) reported

    @yaygya i wish it doesn't end up being a watered-down version of iTunes, like they did with macOS :/

  • violetsunflowr mel (@violetsunflowr) reported

    @justbethmusic OMG NO NOT MY PROBLEMS BY HEY VIOLET LISTENING PRIVELEGES 😭 (available now on itunes and spotify)

  • bangtanlovers40 Bangtanlovers40 (@bangtanlovers40) reported

    @_brittany_0 Agree. Also, many are already using Spotify plus another streaming service and are comfortable doing that. AM can be tricky, especially if you are buying from iTunes on the same Apple ID. You have to delete your iTunes purchase for the stream to count.

  • orchidfeathers hopeful_feathers (@orchidfeathers) reported

    @ariestess69 Just thru other people’s posts on Twitter, like I said it’s gotten taken down on ITunes, not sure why but hopefully it’ll be back up

  • hamzawajid8 ء (@hamzawajid8) reported

    @shedancesherant Okay first press volume up release then volume down release and then hold power button until you see apple logo coming uo on screen. This will force restart the phone. After that go to settings >itunes>appstore and press sign out . After that try to sign in. If you were using 4g

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