iTunes

iTunes Outage Map

The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

iTunes users affected:

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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Sydney, NSW 1
Spring Branch, TX 1
Traverse City, MI 1
Portland, OR 1
Guayaquil, Provincia del Guayas 1
Naperville, IL 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • danpgabriel Dan Gabriel (@danpgabriel) reported from Eckington, District of Columbia

    Great discussion breaking down the #ISIS resurgence and dangers of sectarianism with @OKnox on @SXMPOTUS. Stream #Mosul tonight on iTunes or Amazon!

  • JonMcL Jon McLaughlin 🍄 (@JonMcL) reported from Brooklyn, New York

    @AmazonHelp No frustration. I watched in in iTunes. :) If it’s working in your QA facilities, and if it works for other customers, then it’s not worth spending any more time on. I just thought I would mention Incase it was a widespread issue for that movie.

  • Megan_Wilson95 ME!gan (@Megan_Wilson95) reported from Charlotte, North Carolina

    I don’t understand why it’s not working I’m crying literally what ******** @iTunes

  • almighty_red red light. (@almighty_red) reported from Harlem, New York

    we are re-uploading boss on itunes quality is terrible. y’all deserve better we fixing it.

  • dawglaw Eddie James (@dawglaw) reported from Kansas City, Kansas

    @CarlosRaffols @AppleTV @AppleSupport @iTunesTV @iTunes Common issue

  • ajboyer Adam J. Boyer (@ajboyer) reported from Hackensack, New Jersey

    @NextBestPicture @ScottMendelson iTunes has this down, tho

  • OttoTheSecond Aaron (@OttoTheSecond) reported from Fort Wayne, Indiana

    Can someone explain to me why my @iTunes will not play my movies that have been downloaded to my computer when or when not connected to the internet #iTunes #Apple #issues

  • danlyke Dan Lyke (@danlyke) reported from Petaluma, California

    "The iTunes Store is unable to process purchases at this time. Please try again later". Slack and Facebook hiccup, and the social media world explodes. Apple's Mac app store goes down and nobody notices...

  • TheBlairMix The Blair Mix Project 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@TheBlairMix) reported from Louth, Leinster

    Use anything other than @iTunes @AppleMusic @Apple because when it works it’s good, but when they lose 5000 of your songs, not one person will care, but they’ll make you feel like it’s your fault. The worst customer service on the planet @AppleSupport you have hurt me, badly.

  • JusAGuyinToms22 QueQ22 (Imbatman) (@JusAGuyinToms22) reported from Houston, Texas

    @2000AD @SimonFurman3 @iTunes @Spotify This has to become a monthly series , if it is and I’m wrong , I need to find the issues lol . But I need a PETE Parker solo run or even Yao 😕

  • glitterxwizard v a n e s s a a ☾ (@glitterxwizard) reported from Bristol, England

    So annoyed, aparently Netflix are having problems with people paying through iTunes, so I have to make a new account, which means me and the 5 other people using my account will lose all of our spots on the shows and movies we’re watchinggggg 😣

  • SeVyanHarDen Back to City Boy Sevyan 🤷🏾‍♂️ (@SeVyanHarDen) reported from Hillingdon, England

    Smh while I play “trust issues” on my iTunes

  • Mejitherapper Humble Son Cocky Bastard (@Mejitherapper) reported from Lagos, Lagos State

    How will I use my card for ITunes when you people have failed to give me my card It’s been almost 3 months now Maybe you should just cancel that first one and issue another on for me (bills on you) as you delivered it to the wrong address I’ve been patient enough

  • zatannalarsson 安娜 拉森 (@zatannalarsson) reported from Kuala Lumpur, Kuala Lumpur

    At this time my iTunes not working. Erghh. I tried a lot things but still not working. “Region: United Kingdom“ Great!

  • ankushnarula Kush (@ankushnarula) reported from Brooklyn, New York

    The problem with DVD/BluRay/iTunes Behind the Scenes extras... More than 70% of the content is mutual ass-kissing & brown-nosing. We know the cast & crew can only say positive things about each other. Give us real content instead of this fake nauseating post-marketing BS.

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