iTunes Outage Map

The following outage map shows the most recent locations worldwide where iTunes users have reported their issues and outages. If you are having an issue with iTunes and your area is not listed, make sure to submit a report.

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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

iTunes Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Roma Capitale, Lazio 3
Calgary, AB 2
Herne Bay, England 2
Edinburgh, Scotland 2
Camberley, England 1
Golders Green, England 1
Little Elm, TX 1
Rezé, Pays de la Loire 1
Richmond, VA 1
Edgware, England 1
Brooklyn, NY 1
Mengibar, Andalucía 1
Melbourne, VIC 1
New Orleans, LA 1
Evansville, IN 1
Appleton, WI 1
Royal Leamington Spa, England 1
‘Ewa Villages, HI 1
Manchester, England 1
Aughils, Munster 1
Manhattan, NY 1
Lambeth, England 1
Henderson, NV 1
Taipei City, Taiwan 1
Gentofte Kommune, Region Hovedstaden 1
Aumsville, OR 1
Chicago, IL 1
Adel, GA 1
Amsterdam, nh 1
Kelkheim (Taunus), Hessen 1

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iTunes Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:
  • Mik (@mikbloop) reported

    @arianna48374176 @Adriano78208480 @snapchatsupport What I would do. 1. Turn your device off and back on. 2. See if that card will work 3. If it does, cool. If not, create a free PayPal account and use tha for iTunes. I had a similar issue years ago where it wouldn’t accept my card but it accepted paypal no problem

  • Messi_the_Goat (@Messith75949593) reported

    @jefferson11512 @steepo_ Down Like That only reached the 10th place on the official charts which means that it didnt got bought as much on itunes, apple music, amazon etc as other songs like Really Love, Don't Play, and Lighter. Buying a song = 1 sale while 600 non premium spotify streams = 1 sale

  • s v t ~ (@svtwonushi) reported

    Uh oh. Warrior is down to #10 on iTunes PH. Filo Carats, if you can, do buy the track on iTunes. 🤍 #SEVENTEEN #세븐틴 @pledis_17

  • Vir (@Regenbogen_V) reported

    @AppleSupport There’s no error message and even when I try to manually select the iTunes library nothing happens

  • Victoria (@Vic_Hogan) reported

    @Ava15168199 I went to my iTunes and scrolled all the way down and it gave me the option. I don’t know how to do it through settings

  • ⚙️the808mekanic⚙️ (@imthe808mekanic) reported

    Due to a communication error between me & my distributor ‘Donati Gift’ is not YET available on Apple Music. It should be available on Apple Music by tomorrow. But the album can still be found on Spotify, YouTube, Tidal & the ITunes Store. @broke_2Paidfast

  • John H & Aaron R (@aaronnjohn12) reported

    @tim_cook I don't know how else to fix this problem, but @Apple and @AppleSupport have not been helpful. iTunes Match hasn't worked in over a week and nobody in your company will acknowledge the problem.

  • TJ Luoma (@tjluoma) reported

    @caseyliss re: your issues with Apple Music… Are you using any sort of Custom DNS on the devices that have these issues? Years ago I remember @danbenjamin had problems with iTunes movies (IIRC) because he was using OpenDNS or something besides his ISP’s DNS. (It’s Always DNS.™)

  • Lauren (Vote blue to keep out you know who) McCoy (@alissa914g) reported

    Us: Apple, the iTunes Match isn't working. Here are the forum links we're posting what we're running into! Apple: (Takes down community forums) I am not kidding either. iTunes Match is still down.


    @WillyWilcox @DomIzzoWDAY I thought it was a sit down interview also but it was from his radio show (or is this a podcast) Check my recent tweet for the iTunes version so you don’t have to click the forum link


    @WillyWilcox @DomIzzoWDAY I thought it was a sit down interview also but it was from his radio show (or is this a podcast) I just posted link for Apple iTunes link so you don’t have to click the forum link

  • king  (@itsswagsmith) reported

    The outage with the App Store has been resolved. The outage with the iTunes store has been resolved as well.

  • Iris 🏳️‍⚧️ (@thelball) reported

    iTunes Store is down but I doubt anyone noticed

  • UsagiShira (@UsagiShira) reported

    Bought an Apple Gift Card to use @iTunes and it can't be redeemed. Keeps saying it isn't working at the moment. Anyone else having this issue?

  • Marshay💕 (@MShay2Real) reported

    There’s an iTunes outage. I’m so glad I’m not working lmao

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