iTunes

iTunes Outage Map

The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

iTunes users affected:

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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Guayaquil, Provincia del Guayas 1
Naperville, IL 1
Perth, WA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • KenGardner11 Ken Gardner (@KenGardner11) reported

    @avidfilm I would buy it in a nanosecond if it was available on iTunes or Apple+ TV. But I don’t want the Disney Plus service.

  • idca__ idca (@idca__) reported

    @WhenIsBirths @durutti74 i have a fiio x3 mk iii, which is really easy to add to, and i still use itunes to burn cds. x3 has it's problems (the software will sometimes clip tiny bits off the start of a song) and i think the mk ii was actually better. but it's worth looking at the £150 - £200 mp3 players

  • VETSVOTETRUMP 🇺🇸 christopher ❎ (@VETSVOTETRUMP) reported

    Due to failure of an old #iPhone I was inevitably forced to buy a new @apple phone - tied down w/ thousands of Apple iTunes purchases My observations after 1 day of using the #iPhoneX -Removing home button - Dumb -Removing full time battery % indicator - Dumb Fire @tim_cook

  • ADHDeanASL ADHDean (@ADHDeanASL) reported

    @TheApeBrigade @Handbasket_ I’m running down albums in iTunes right now. Such good stuff. Dunno how I’ve missed him until now.

  • TraceeM Tracee (@TraceeM) reported

    When we used to import songs into iTunes I had a software that let me edit them down and take out unnecessarily long intros and outros and I regret streaming sites quite often for not allowing me to continue to do that.

  • idca__ idca (@idca__) reported

    @durutti74 @WhenIsBirths i don't have an ipod but i took one look at the apple music app and brought my mac down an update again so i could have itunes back, it was bloody useless. it's worth just reinstalling the old software imo

  • RafranzDavis Rafranz⁷ 💜🧈 (@RafranzDavis) reported

    I joined Spotify to keep from buying music back when the service launched. That’s how I got my son to stop spending my money on iTunes. 😩

  • NomisHipHop Nomis (@NomisHipHop) reported

    @COLEplusTEN I used to capitalize the “S” in my name until iTunes retroactively changed all my titles on their service and didn’t allow for the capital S any longer. That’s when I stopped doing it.

  • LavieGDev Lavie (@LavieGDev) reported

    @zachharyy0131 Well, first time I’m trying that with an iCloud backup so I had no idea. I also tried with an iTunes backup and it just kept saying “could not complete because iPhone had disconnected”, but once I updated to iOS 15 again it restored with no problems.

  • _AutoPilot Here for Fun(ds) (@_AutoPilot) reported

    Im rolling down a lonely highway, asking God to please forgive me… iTunes hitting like Spotify

  • jelly_bonbons 🌹JULES🌹(AKA Monica) (@jelly_bonbons) reported

    Why is it when buying songs on ITunes you’ve got to sign in for each every bloody song when you’re on a buying binge 🙄

  • longlivedef allura (@longlivedef) reported

    you mean we're gonna have trouble even with itunes...

  • MartijnCielen Martijn Cielen (@MartijnCielen) reported

    @JanGuldentops @Apple "Apple Do not ordinarily issue VAT invoices, since the vast majority of products from the iTunes store are for non-commercial use. They are however required to provide one upon request. You should request your invoice through iTunes Store Support" --> die weg al geprobeerd?

  • maddybwap donni (@maddybwap) reported

    Can’t log into iTunes either bc two-factor verification and phone is broken

  • xxerahxx lee⁷ 🪴 (@xxerahxx) reported

    @ReachSaber did you download ptd from apple music? it shows this down arrow in circle when the song is downloaded. streams do count if you've downloaded from apple music but if you purchased from iTunes then you have to delete the iTunes download from am library for ur streams to count

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