iTunes

iTunes Outage Map

The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

iTunes users affected:

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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Perth, WA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • sarahhbickerton Dr Sarah Hendrica Bickerton 🏳️‍🌈 (@sarahhbickerton) reported

    @Nightwyrm Yeah, I do still have my personal library in what was called iTunes Match, and have done for years now. Everything else is in Spotify. I cleaned up my iTunes metadata a long long time ago, so it wasn't so much of a problem for me.

  • FuckMaster3000 Thomas O'Malley (@FuckMaster3000) reported

    @2SC828 Imo it is Apple's greatest "innovation." Outside of that, I don't particularly like their UI (phone or computer) at all. iTunes/Apple Music not terrible either

  • badhombrette some broad (@badhombrette) reported

    @Sam1 You can’t hook it up to iTunes or your computer when it’s about to go into error 14 or in it

  • TedPotrikus Ted Potrikus (@TedPotrikus) reported

    @JonCampbellGAN I once shut down iTunes because I had 50,000 more songs in my library than it was able to count. I knew then that I could never achieve anything greater than that.

  • PetaMyers PM (@PetaMyers) reported

    @iTunes why no response to emails after such good service? This is getting frustrating.

  • fabolousmezu UzotheBlueprint (@fabolousmezu) reported

    @The_Real_Oliseh @justicexlambily Duh...his exit heralded the entry of the streaming industry. Thats when itunes took off. Every label went down from there pls.

  • Playerinthgame Paid Account Decider (@Playerinthgame) reported

    Apple created an artificial storage size problem on the iPhone, and got rid of the iPod, to ensure they’ll get as much recurring revenue as possible from iTunes Match. Maybe that’s just business, but business used to be about customer satisfaction and service, and not just cash

  • hackerb0t hackerbot (@hackerb0t) reported

    Using iTunes to build nuclear weapons is against their terms of service.

  • RudeboyGHS ALBUM OUT NOW 💥👻‼️ (@RudeboyGHS) reported

    @GRIMESPIRIT @iTunes @Spotify This is the problem

  • ArtBristow Art Bristow (@ArtBristow) reported

    Three weeks on the trot, technical difficulties sharing a movie with friends via #zoom. Previously no problems. First two weeks, @iTunes decided I didn't have authority to watch a movie we were halfway through, downloaded just produced a black screen. 1/2

  • mymetheduplife G (@mymetheduplife) reported

    @apple _executives @iTunes why does this issue fall on deaf ears:/ a 3rd party app launch parent mode running kernel aneconpliance/ arm64 t] heaviest stack for t] launched/

  • Nikita33886965 Niky (@Nikita33886965) reported

    Using @iTunes to build nuclear weapons is against their terms of service.

  • UlyssesReind Ulysses Uaat Reind 🇹🇼 🇭🇰 🇸🇬 (@UlyssesReind) reported

    @whiteowl_18 @theSNYDERVERSE You can do it with a US itunes account and itunes gift card to pay for it. I also do it like that. For Singapore, Malaysia, China, there are some shops selling service to help you register one HBOMax account and help you charge.

  • JoaquinGarCab Joaquín (@JoaquinGarCab) reported

    @foxfortmobile My iPhone was frozen in sleep mode (black screen), when I picked it up I had to revive it. Solution, do RootFS, Backup in iTunes and format to new state, install everything again 🥺, the problem is gone, luck 🍀👍🏻

  • Arron70_wind Arron Lowe (@Arron70_wind) reported

    @AppleSupport I subscribed to both iTunes Match and music and still don’t have all of my music back. I’m done with apple’s terrible service and products.

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