iTunes

iTunes Outage Map

The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

iTunes users affected:

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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Adelaide, SA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • timinbrum TimInBrum (@timinbrum) reported

    Wacked it into DFU mode and updated it, same message. Stuck a SIM in and bounced, same message. Back into DFU and did a fresh install rather than an upgrade- message cleared. Then had the issue with my itunes account so running on a temp one for now.

  • leemour84 TheMovieNerd (@leemour84) reported

    @ChrisHewitt This happened to me years ago which all I got was can't do anything about it, which made me quit iTunes altogether. Spotify only grey out ones that are to do with licence issues but that shouldn't be the case with Apple right?

  • SteveDuffy6 Steve (@SteveDuffy6) reported

    @anon_opin How DO you buy music digitally now, anyway? I used to use Google play but thats just a subscription service now, which I don't want, same as prime music. Don't have iTunes, so where do I actually buy stuff? Probably a really obvious answer and I'm just an idiot, of course...

  • AlevityXiaku Alevity (@AlevityXiaku) reported

    Just saw a guy say iTunes looks rustic. Time needs to ******* slow down.

  • jin01101994_jin バヤシ🥑 (@jin01101994_jin) reported

    @burhangee I got error 3600 when I downgraded using itunes

  • tihmstar tihmstar (@tihmstar) reported

    faceID 0 interaction authentication is terrible! I accidentally clicked a link in an email, appstore poped up, faceID auth poped up and immediately redeemed an iTunes giftcard to my account without any confirmation prompts Guess no giftig of appstore cards then -.-“

  • Dymvue Sarah Shaw (@Dymvue) reported

    My iPhone has greyed out a load of music uploaded from CDs via iTunes. Anyone else had this problem and what's the fix?

  • downsmil Darkoss (@downsmil) reported

    @Bubblebathgirl @elonmusk @Liz_Wheeler Have nothing but issues with itunes. Bizarre program is so intertwined with their Apple store, it does bizarre things to my music that I own.

  • resonating no justice, no peace (@resonating) reported

    @FidoSolutions Bought in '16 from Fido. Previous Fido sim is able access home screen, etc (no service of course). Swapping to Koodo sim has 'sim not supported' error, itunes says the same while connected with Koodo sim. Can only make emergency calls.

  • daveregrets David Weiskopf (@daveregrets) reported

    @TheAlfredoWay @BlameTheWhales Is there a guide or anything you can point me to? I feel like maybe I tried wiping it once and ran into issues like it needing an install disk or something. It still is constantly trying to like re-index iTunes or something and demands to update programs I don't have.

  • BenVonDOOM Tommy Vercetti (@BenVonDOOM) reported

    If Apple was smart, they’d mark a ton of albums down on iTunes for cheap just for today. Like how do they not have a cyber Monday sale for iTunes?

  • BabuKaur55 Babu Kaur (@BabuKaur55) reported

    @highwaytohell78 That’s ridiculous of Facebook Matthew. We’ve got that album on iTunes. There’s absolutely nothing wrong with it. I’d be annoyed too 😠 I’ve seen it in the window of Vinyl shops down here

  • chibidokii chibi 💕 Vtuber~! (@chibidokii) reported

    im so dumb i spent an hour thinking vtube studio is broken. installed itunes again. restarted pc and phone 10 times. nope, just had it connected to my charger, not my pc ... help

  • SUBENCODER SUB ENCODER (@SUBENCODER) reported

    If you're doing a URL set for a live-streaming format and the visuals are just a glorified iTunes visualizer that's like the most insanely boring thing in the world. I wanna see you djing in your kitchen or movie clips or something you made. Not colorful lines moving up and down.

  • EmmaTolkin 𝚂𝚑𝚘𝚌𝚔 𝙹𝚊𝚌𝚚𝚞𝚎𝚜 𝙳𝚎𝚖𝚢 (@EmmaTolkin) reported

    @ItsTheBrandi Desktop, mobile or both? I can’t remember which I tried but I feel like I ran into the issue of it not letting me add music that wasn’t purchased in my iTunes library specifically. Granted that was forever ago, I’ll give it a shot!

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