iTunes

iTunes Outage Map

The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

iTunes users affected:

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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
New Bedford, MA 1
Sydney, NSW 1
Spring Branch, TX 1
Traverse City, MI 1
Portland, OR 1
Guayaquil, Provincia del Guayas 1
Naperville, IL 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • Websta_Black Websta (@Websta_Black) reported

    @_BYRDIE U install the Apple tv app on your ps5. And when you sign in with your Apple ID and put a payment method into iTunes it says on the app u get 6 months free on ps5. Think the offer ends October.

  • mudron Bill Mudron (@mudron) reported

    @PhilTippett I’ll gladly throw down for it on iTunes.

  • TRDoge84 Tim Richards (@TRDoge84) reported

    @ParamountPics any chance you guys could let your streaming service brochachos flip the switch on #TopGun ? Next week is cool and all and I’ve already bought it for iTunes but this week and #ParamountPlus sounds better .. right?? Yea it does!

  • just_stayv STAY' V (@just_stayv) reported

    @RSDJKayPlaya Hmmm something is missing Do you have the issue when listening with iTunes or Music ?

  • BoobooDouglas Booboo douglas (@BoobooDouglas) reported

    @MossyStone48 Yeah I got it as a gift and it’s really nice. Have no problem keeping it as a Chromebook. I just really with I could get iTunes on it. I seen a thing called “parallels” for it which allows windows to run along side of chrome. Haven’t really looked to deep on how to do this

  • D_Andrew_G D_Andrew_G (@D_Andrew_G) reported

    @HipHopNumbers Was a messy release. It released with like 31 songs originally then got deleted off of everyone’s streaming service when they took off like two songs. It’s now re-release with 29 tracks. Happened on all streaming, not just iTunes. “OPP” song gone for some reason.

  • RuckusSound Nearly Human (@RuckusSound) reported

    @chp_thrll I can get Apple Music lossesless quality on my phone and Mac no problem but can’t on pc because they just don’t want me too. Very annoying. Also ITunes on PC is GARBAGE

  • sj1992xxx 🐷 Venom (@sj1992xxx) reported

    @0Akamechan2 @LuvSleepyhead @BLACKPINK With the IP, it was possible because I remember the issue about the Itunes, they tracked those who used VPN

  • lj101303 Joseph²³ is having no bad days (Taylor’s Version) (@lj101303) reported

    @Cian_ducrot I’m so sad “started in college” in not available on US iTunes. Is that an error or is it just not available for US fans? 😭😭 @iTunes @itunesUSAmusic

  • bris_0218 Relax Meerkat (@bris_0218) reported

    @Sakamoto3Ryuji @KittenFox_55 @ianjq Yeah, I still support Physical Releases, because of trouble like this, digital copies are fine, but I’ve seen some shows that have gotten delisted from digital stores (Google TV, VUDU, Prime, ITunes, etc.), because of a company losing distribution rights or license for said show

  • GRANDDADWHATTHE Low FPS? (@GRANDDADWHATTHE) reported

    @lolwutburger I literally have no idea, though they are making 30th anniversary bundles of shows on things like iTunes so that service idea isn’t entirely out of the question (though they already have a separate Boomerang service with shows that aren’t on HBO Max and isn’t advertised well)

  • DrewsClues Drewski✨🔥🇺🇦🏳️‍🌈🍥 (@DrewsClues) reported

    @thecartoonnews @cartoonnetwork I don't understand, do they not realize HBO Max is their streaming service? Why is HBO Max not receiving missing CN content right now? Weren't these things already available on itunes / TVOD?

  • SaraSeeSee SaraJayne (@SaraSeeSee) reported

    @OllieBean2x3 @travisakers Go to the album in your library or itunes account and from your phone, hold down your finger on the album picture. A menu should pop up with a delete option. (I have an iphone 11, it may be different on a different phone.)

  • pmcg Paul McGrane (@pmcg) reported from Durham, North Carolina

    @AppleSupport recall my problem is the system tells me it does not have iTunes installed. I don’t think it is possible to install iTunes on a modern Mac computer.

  • TheReentryGuy Heath the Reentry Guy (@TheReentryGuy) reported

    I literally tilted my phone down earlier so my barber wouldn't see that I was downloading Nickelback's greatest hits off iTunes. @greg_doucette

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