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iTunes

iTunes Outage Map

The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

iTunes users affected:

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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Tappahannock, VA 1
Sydney, NSW 1
Blackpool, England 1
Cambridge, MA 1
Manchester, England 1
Vancouver, WA 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • vjhonsool
    VJ 🥢 (@vjhonsool) reported

    @AINEE07275 @svnwithu_ @Koobidivines They changed the rules for the BTS store to avoid the filtering issue, and it's really not hard to buy on itunes and amazon. We always seem to hear these kinds of excuses when it comes to supporting Yoongi.

  • nets64579
    CF Stan (@nets64579) reported

    @luvmesum_sweet @Cyamtha84617841 I’m too scared to make a post 🙈 but our song is down to number 3 on ITunes. Are y’all still streaming. I wanted to stay on #1 for a couple more days.

  • TwiIySparky
    ✨twilight sparkle✨ (@TwiIySparky) reported

    @Sevo6xHPnVaRvbl @woah_pinkhorse @torako_tiger most likely or a rendering error from the itunes version

  • TheLolManOnX
    Lol (@TheLolManOnX) reported

    @aniealerteht The upload is not working properly; no credits display on iTunes at all. Go check or fix that before things get messy.

  • scythe_of_luna
    🤍💜 Scythe of Luna 💜🤍 (@scythe_of_luna) reported

    idk if my music gonna be re/released on apple/itunes, no new releases are live after more than a month passed, also I can't login into my artist account cuz my phone number is "NOT OK". ********. who cares about apple anyway. Spotify is the way <3

  • JamAnna77
    Sol 💜 A wild flower 🌷 Run, beautiful, run (@JamAnna77) reported

    @myyoutae Not necessarily. A lot depends on how much of the gp use a streaming service, and how consistent they are. In this case, it's even different: iTunes chart is impacted by sales, something that Spotify doesn't do

  • AmerMommaBear
    𝘼𝙢𝙚𝙧𝙞𝙘𝙖𝞰 𝙈𝙤𝙢𝙢𝙖 𝞑𝙚𝙖𝙧 (@AmerMommaBear) reported

    @WonderWomaNinja My hubby has access to everything and vise versa. We use one iTunes account because he has issues with passwords so we get most of each other’s texts & calls. My accounts are used for recovery of his accounts. After 30 yrs if I had something to hide, I shouldn’t be married.

  • ammmmo1900
    🎃 oka  (@ammmmo1900) reported

    My issue is People had to basically plead atinys to purchase lemon drop and it’s remixes on iTunes which couldn’t even go top 10 and then fell off after day 2 despite costing the same price as a lollipop but when they saw the gap for number 1 on bb200 they all got energised to make big moves.

  • pop_jewels
    Pop Jewels (@pop_jewels) reported

    @marinajewels_ Falling down the ITunes Charts too Khia hell

  • PhilFitt
    Phil Fitt (@PhilFitt) reported

    @AppleMusic @Sonos Tracks that have been uploaded using the iTunes Match service display the error but other songs won’t play either despite everything being fine before. I can get around this playing via Airplay or deleting from my library and re-adding from Apple Music.

  • VXxANDROMEDAxXV
    Kimberly L (@VXxANDROMEDAxXV) reported

    @jmimies I stream him on iTunes and haven’t had issues (America)

  • justAT3chGuy
    𝓡𝓪𝔂 𝓓𝓪𝓿𝓲𝓭 𝓓𝓮𝓵𝓿𝓪𝓵𝓵𝓮 (@justAT3chGuy) reported

    @Gray22222222 Would full restore in iTunes fix this issue ?

  • ankhayra
    ankhayra (@ankhayra) reported

    Dear @Apple , This has been the most frustrating hour EVER. I am trying to make an account so I can login in to the iTunes store and buy a song. - undefined error at first screen - locked - verify codes not arriving - "can't send code to this phone" - does not work in Firefox

  • jude__NB
    🧢 (@jude__NB) reported

    @grok design me trading flyer Listing the service I can offer such as Buying iTunes card

  • van_ville8
    Vannie❣️ (@van_ville8) reported

    @Vicki79508880 @charmhyunlix If I was there I would be walking down the line with $1 bills and giving one to however doesn’t have money for iTunes!

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