iTunes

iTunes Outage Map

The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

iTunes users affected:

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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Portland, OR 1
Guayaquil, Provincia del Guayas 1
Naperville, IL 1
Perth, WA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • Keroyellow Kero 🐨🐹🐰 YOURS BY JIN OST (@Keroyellow) reported

    @bongsupzzz Can you focus and think about the original problem instead of absolutely wanting to contradict me? we're talking about iTunes # 1, not the stream, I'm aware that this collaboration is Jin's idea with his favorite band, I'm talking about the account that does nothing for Yours

  • SimonPulleyn Simon Pulleyn (@SimonPulleyn) reported

    @A38028311 That’s kind. Not to put her to any trouble. I just can’t quite work out at the moment what I might get from going directly to Audible that I can’t get from iTunes Store. Is it that the Audible range is better? Or their prices work out better over time? No rush. But thanks.

  • Brady5008 Lexusboy (@Brady5008) reported

    @Askyomomma1 Serious question with respect. Summer day. Windows down. White person at red light. Just supported black artist by purchasing new music on Itunes. Can they sing the song word for word or does the "N" word need to be omitted?

  • charlita_howard Lita_Bobita ⁷ 🐙💜 (@charlita_howard) reported

    @yoomgwi @MrsTOH2O They need to stream and stop ordering everybody to buy because we can only buy once on iTunes and once a day on Amazon. All this relying on buying is not working then they are posting stuff like this to try and make ARMYs feel guilty. **** stream too, I was able to buy only on+

  • kristadb1 The Sins We Seek 57805/110000 words (@kristadb1) reported

    itunes has basically become useless for me because it never saves my password. So I have to keep resetting my password, I can never remember a new password, and it takes me 20 minutes on average to sign in at this stage. I ******* hate it.

  • sylvanaire sylvanaire (🧶🧦🐈🍞💉) (@sylvanaire) reported

    Now I’m watching a tv show thatI bought from iTunes & the audio is perfectly balanced so it seems unlikely the problem is the speakers themselves. It must be some internal setting on the tv like Karen suggested but I can’t find it. If it’s not 1 thing, it’s 6 others!

  • Whitney_leigh8 ♛ Princess Whit🌻 (@Whitney_leigh8) reported

    Just about had the last straw with Apple. I’ve been using my @paramountplus subscription through iTunes just fine on my Apple TV, I tried to sign in on my Vizio and it says I don’t have an subscription, which is now what it’s saying on my phone app..

  • Voidwalker09 Strawberry Stealer 🍓 (@Voidwalker09) reported

    It's so weird that 'Its Always Sunny' isn't on any streaming service in Aus. Only way to (legally) watch it is to buy it on ******* itunes or google play store. $20 a season. I rent movies on gplay semi-regularly but buying things kinda crosses the line for me

  • mlc97 Licheng Mao (@mlc97) reported

    注册Apple ID的时候用的是 iTunes/9.0.1 (Windows; Microsoft Windows XP Professional Service Pack 3 (Build 2600)) AppleWebKit/531.17

  • mercede72928186 Mercedes Hodson 👷🏻‍♂️💁🏼‍♀️ (@mercede72928186) reported

    @wc1884 Trouble with that is I’ve forgotten my iTunes password

  • lazy_atom Lustbader / DK+DI / FOKUSGRUPPE / Diarmaid Collins (@lazy_atom) reported

    @AppleSupport Gotta say it kills me anytime I try and troubleshoot an #macOS issue - everything has been branded so generically; Mail, Music, Messages, etc finding specific help online is nigh-on impossible. Please note this issue is with music I purchased elsewhere. #iTunes not Apple Music.

  • m3llowm00d smol (@m3llowm00d) reported

    Is the #apple App Store/iTunes Store giving anyone else a log in error when they try to log in? Or is it just me? #appstore #itunesstore

  • beenlikeanna ? (@beenlikeanna) reported

    @theshadymix @goldengigi_ Stable where, who told you that like? You mean the UK iTunes Boyz got no 1 for 2 days stable and Lsl and between flops can't relate? Sit down.

  • yaygya ͏ (@yaygya) reported

    Option 1 would also solve the issue of a bricked iPhone or iPad needing iTunes to restore. However, recoveryOS is around 500MB, and base model iPhones and iPads have less space available. It could be done, but it would eat into system space. This creates more security, however.

  • AudioShortround Shortround Audio (@AudioShortround) reported

    @shifterest I haven't used either service. I went from itunes to Amazon music, but I haven't really had any problems with it.

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