iTunes Outage Map
The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
iTunes users affected:
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Errors
iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Perth, WA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iTunes Issues Reports
Latest outage, problems and issue reports in social media:
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Andy Rattinger: Agent of M.A.S.K.
(@Rattinger) reported
Had an idea for a playlist, starting with four songs. Spotify doesn’t have two of the albums already. So booting up my iTunes and making it myself. Streaming art may seem convenient, but we pay a terrible and unseen cost in how what we consume is filtered.
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-R-Elle
(@fremantle_pink) reported
Lol not at apple being a mess. Why am I getting errors in renewing my AM subscription when I just recently purchased content on iTunes using the same card and it has sufficient balance? Make it make sense 🤡
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Tuur Pit | ⚫️
(@tuur_pit) reported
@poppybloodmoney @iTunes It literally takes like ten to fifteen minutes to load anything and it’s so laggy I can’t. And the charging issue is I have to hold it at like a 70° angle or something perfectly and it’s bent.
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FischerKing
(@FischerKing64) reported
@arnolfson I haven't had any trouble through Apple's iTunes with watching European films.
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Patrick Tschetter
(@ptschett) reported
pro tip: don’t try logging into a two-factor identification Apple ID set up for hardware/OS still in active support, with an iOS 7 iPhone 4 or OS X 10.6.8 iTunes also it would have been smart for me to write down the iPhone 6’s 6-digit passcode mistakes were made
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bobbybloodfeast
(@Thrawnsquatch) reported
@IMPACTPlusApp @IMPACTWRESTLING I subscribed via iTunes and now can not access the app through my TV. How do I get my login info to watch the PPV tonight? Please help.
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MM Mar
(@MMMaco2) reported
@pinkcan68132144 If issue still happens, after the basic steps. You can also contact apple support or update using a computer with iTunes. You can check the steps in the public HT from apple website
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Jonathan orellano
(@OrellanoJon) reported
@JBNJR8 @Erylieber The problem is you’re thinking a song can’t be successful unless it’s a #1 like I said the streams for Spotify are really high for holy & yes it was really stable on us ITunes. This idea that radio is what main factor for Justin on charts is not accurate
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CallMeNate
(@poppybloodmoney) reported
@tuur_pit @iTunes well it having a charging problem isn't that serious and can be resolved easily i'd hope, and on the slow part now.... well it depends
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Mackie Karlson
(@MackKarlson) reported
@iTunes @AppleSupport terrible customer service, terrible community guidelines. And yet... no one acknowledges the problems.
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Babygirl
(@KeepEmGuesing) reported
@MarajToliver All I want her to do personally is too stop doing features for now, and release anysong to the streaming service 10min before release to avoid leak, leaks always make this fan base loose interest and people re doing it on purpose too her but she is winning on iTunes
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Rusty
(@alsonotdrenal) reported
@ReggieWolfo i cant get into recovery mode if the phone isn't recognized on itunes the phone won't allow itunes to connect because the phone is locked i can't unlock the phone because the screen is broken
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Lil’ Cardi
(@LilCardi_) reported
I still remember when Videos pulled the iTunes stunt during the Savage/Say So Remix week. The GARBZ caught wind of it and quickly shut him DOWN by getting Stupid *** to #1 🥴
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Kenneth Murphy
(@KennethMurphy2) reported
@AppleSupport hi folks. I am having problems this 10 days or so with services being intermittently not available to me. The line Apple TV+, music, Apple fitness +, iTunes Store and Apple store, even my weather is telling me I’m in Atlanta but I’m in Northern Ireland!!
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Rusty
(@alsonotdrenal) reported
im trying to factory reset my mom's broken iphone through itunes the screen is broken in such a way that it wont recognize a swipe up to unlock, and i cant activate siri either, meaning it wont allow itunes on my pc to connect to it pain
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