iTunes Outage Map
The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
iTunes users affected:
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Errors
iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Naperville, IL | 1 |
| Perth, WA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iTunes Issues Reports
Latest outage, problems and issue reports in social media:
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Real BeefSquatch
(@BeefSquatch2k) reported
@Nawqym @HardestDRIP @TTBNoah There's an issue where the Explicit version isn't available on iTunes yet
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A.G
(@AGgold20) reported
@ussefm @rosenberg What was the iTunes problem?
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Ms.Banks
(@techaniaa) reported
@jordandiana_ plug it into a laptop hood all the buttons down till itunes logo pop up then it’s should work, if not call apple act like you forgot your pw MAKE SURE you know the name birthday and phone number.
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E.G. Deaile
(@egdeaile_writer) reported
@AlexWoodroe Yeah, I ripped all my CDs to itunes in 2005 and all my dvds/blurays to home media server in 2015. Much easier to carry!!! The originals are around here somewhere.
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Stephen Gadsby
(@stephen_gadsby) reported
@maxcoltheart I had a similar, but less extreme problem with my old air and cleanmymac was really useful. I think the issue for me was I had a bunch of backups of an old iPhone still stored by iTunes.
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BIORANTE
(@biorante_blog) reported
Thanks to Handbrake, I can now make softsubbed encodes for use on iTunes, and Apple TV apps. The only problem is that the iOS Apple TV app does not allow for more than one subtitle track for a language.
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Altavistagoogle🇨🇦
(@Altavistagoogle) reported
@uTankeverket @AppleTV That’s probably Google’s fault. Use iTunes for Windows to make your purchases. You shouldn’t have to log in every time though. Do you use the same Apple ID on multiple non-Apple devices? I don’t have that issue on my Google TV.
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My Annoying Opinions
(@WhiskyOpinions) reported
Okay, Apple cultists, help me with my next new Macbook problem. I have my iTunes library on an external hard drive and am trying to now load it on the new Macbook's much larger internal drive. But it's not working.
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Victory
(@natebfold) reported
@Nanya_xo You can install iTunes on a windows PC. Only problem would be how to get the app file into your Windows PC as you don’t have internet there. You could download it on an android phone, if you have one and transfer it to your PC. Once it’s installed, your hotspot should connect
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Drew Wohl
(@DrewWohl) reported
The Olympic Athletes downloaded copies of the album in Beijing to show support for The Dalai Lama and the concept of Freedom of Expression. iTunes was shut down for a bit in China, they were not pleased.
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marsh.rapgod
(@marshrapgod) reported
WHAT THE HELL YOU DOING @rosenberg @Eminem ??? 1) JUST FIX THE PROBLEM OF BUYING CURTAIN CALL 2 EXPLICIT VERSION ON ITUNES 2) RELEASE IS THIS LOVE AND RAP GOD REMIX OFFICIALLY ON YOUTUBE
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wanjiru karanja
(@wanjirukarra) reported
@AppleSupport And b4 I forget. The CSR did say apple is having said issue with purchase for the iTunes Store and gift card. That added on the fact that every time I go buy a book it blocks me from doing it and closes out the app.
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Drew Wohl
(@DrewWohl) reported
The Olympic Athletes downloaded copies of the album in Beijing to show support for The Dalai Lama and the concept of Freedom of Expression. iTunes was shut down for a bit in China, they were not pleased.
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Lynn McCarthy
(@lynnandjoey) reported
@applesupport. iphone 11 has black screen, I can feel vibrations, siri worked then quit, i can press vol up, vol down then hold power and i get iphone unavailable, sites I read say connecto itunes but cant do that anymore for devices, can i, my macbook air doesnt let me
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marsh.rapgod
(@marshrapgod) reported
WHAT THE HELL THEY DOING??? 1) FIX THE PROBLEM OF BUYING EXPLICIT VERSION OF ALBUM ON ITUNES 2) RELEASE IS THIS LOVE AND RAPGOD REMIX ON YOUTUBE OFFICIALLY @rosenberg @Eminem !!!
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