iTunes Outage Map
The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
iTunes users affected:
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Errors
iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Sydney, NSW | 1 |
| Spring Branch, TX | 1 |
| Traverse City, MI | 1 |
| Portland, OR | 1 |
| Guayaquil, Provincia del Guayas | 1 |
| Naperville, IL | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iTunes Issues Reports
Latest outage, problems and issue reports in social media:
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Dan Gabriel
(@danpgabriel) reported
from
Eckington, District of Columbia
Great discussion breaking down the #ISIS resurgence and dangers of sectarianism with @OKnox on @SXMPOTUS. Stream #Mosul tonight on iTunes or Amazon!
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Jon McLaughlin 🍄
(@JonMcL) reported
from
Brooklyn, New York
@AmazonHelp No frustration. I watched in in iTunes. :) If it’s working in your QA facilities, and if it works for other customers, then it’s not worth spending any more time on. I just thought I would mention Incase it was a widespread issue for that movie.
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ME!gan
(@Megan_Wilson95) reported
from
Charlotte, North Carolina
I don’t understand why it’s not working I’m crying literally what ******** @iTunes
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red light.
(@almighty_red) reported
from
Harlem, New York
we are re-uploading boss on itunes quality is terrible. y’all deserve better we fixing it.
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Eddie James
(@dawglaw) reported
from
Kansas City, Kansas
@CarlosRaffols @AppleTV @AppleSupport @iTunesTV @iTunes Common issue
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Adam J. Boyer
(@ajboyer) reported
from
Hackensack, New Jersey
@NextBestPicture @ScottMendelson iTunes has this down, tho
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Aaron
(@OttoTheSecond) reported
from
Fort Wayne, Indiana
Can someone explain to me why my @iTunes will not play my movies that have been downloaded to my computer when or when not connected to the internet #iTunes #Apple #issues
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Dan Lyke
(@danlyke) reported
from
Petaluma, California
"The iTunes Store is unable to process purchases at this time. Please try again later". Slack and Facebook hiccup, and the social media world explodes. Apple's Mac app store goes down and nobody notices...
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The Blair Mix Project 🏴
(@TheBlairMix) reported
from
Louth, Leinster
Use anything other than @iTunes @AppleMusic @Apple because when it works it’s good, but when they lose 5000 of your songs, not one person will care, but they’ll make you feel like it’s your fault. The worst customer service on the planet @AppleSupport you have hurt me, badly.
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QueQ22 (Imbatman)
(@JusAGuyinToms22) reported
from
Houston, Texas
@2000AD @SimonFurman3 @iTunes @Spotify This has to become a monthly series , if it is and I’m wrong , I need to find the issues lol . But I need a PETE Parker solo run or even Yao 😕
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v a n e s s a a ☾
(@glitterxwizard) reported
from
Bristol, England
So annoyed, aparently Netflix are having problems with people paying through iTunes, so I have to make a new account, which means me and the 5 other people using my account will lose all of our spots on the shows and movies we’re watchinggggg 😣
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Back to City Boy Sevyan 🤷🏾♂️
(@SeVyanHarDen) reported
from
Hillingdon, England
Smh while I play “trust issues” on my iTunes
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Humble Son Cocky Bastard
(@Mejitherapper) reported
from
Lagos, Lagos State
How will I use my card for ITunes when you people have failed to give me my card It’s been almost 3 months now Maybe you should just cancel that first one and issue another on for me (bills on you) as you delivered it to the wrong address I’ve been patient enough
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安娜 拉森
(@zatannalarsson) reported
from
Kuala Lumpur, Kuala Lumpur
At this time my iTunes not working. Erghh. I tried a lot things but still not working. “Region: United Kingdom“ Great!
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Kush
(@ankushnarula) reported
from
Brooklyn, New York
The problem with DVD/BluRay/iTunes Behind the Scenes extras... More than 70% of the content is mutual ass-kissing & brown-nosing. We know the cast & crew can only say positive things about each other. Give us real content instead of this fake nauseating post-marketing BS.
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