iTunes Outage Map
The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
iTunes users affected:
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Errors
iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Adelaide, SA | 1 |
| Glasgow, Scotland | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iTunes Issues Reports
Latest outage, problems and issue reports in social media:
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Justin Schottlaender
(@jurysch) reported
from
Allen, Texas
I don’t think enough people talk about how iTunes Match is only about 95% effective with its matches. I love the service, I’ve paid for it for years. But the Apple nerd community never seemed to acknowledge the fact that it’ll randomly miss 2 songs on a 10 track album.
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e.p.c.
(@epc) reported
from
Rhinebeck, New York
LOL. iTunes won’t let me rip a CD, apparently because it can’t connect to Apple servers, because our Spectrum brand Internet Service continues to be dead. 18 hours and counting. No status. No e.t.a. for restoration of service.
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Drew
(@gsxr_drew) reported
from
Houston, Texas
@baesickv All in all, if you do the following, you should have no issues since you can see all the photos already synced to iCloud. 1) Backup to iCloud. 2) Restore via iTunes or Finder on Catalina. (Clears the majority of system and other off) 3) Select your iCloud backup to restore.
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L̳i̳l̳i̳t̳h̳⁷🇻🇪⟭⟬•BTSisComing•♫♪♩·.
(@7lourderthanUGH) reported
from
Valencia, Estado Carabobo
@shesawseesaw sincerely we would like to support on iTunes but it can't be done yet, so we are looking at ways we can help. The problem for us is more than anything else also the economic situation. Most can't even buy the boys' album. I'm really thinking about doing this project
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Doug Blackwell
(@Doug_Blackwell) reported
from
Toronto, Ontario
@ZeroArmour It’s not on iTunes Canada. Four places on Amazon Canada list the OST as “Out of Stock”. Actually, I know this series. Got halfway through it when the website where I was watching them closed down.
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Darth Cobra
(@Hellbilly_sYnn) reported
from
Sioux Falls, South Dakota
@JustinWWells single for Walls Fall Down on iTunes says it’s not available in the US. Is this accurate?
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Alistair Logie
(@alistairlogie) reported
from
City of Roseville, California
@settern As the one-person-who-actually-understands-iTunes-match-and-iCloud-Music-Library, do you know how to resolve the issue of matched m4a files that stop playing part way through the song? Deleting and redownloading appears to download the same corrupt file.
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👽Lee Stevens👽
(@atotalshunt) reported
from
Onchan, Onchan
@IainWal41397148 It's an issue with iTunes I think
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The Kirk Unit 🏳️🌈
(@KirkCruz) reported
from
Chicago, Illinois
@TheKeithiest @dennisdiclaudio .@dennisdiclaudio .@TheKeithiest Guys! Guys! ALL OF ME is in HBO GO/MAX/WHATEVS, or it’s only $6 to buy on iTunes or Amazon, which is great cuz it’s not on blu-ray and apparently the DVD is a terrible pan & scan disc. Double Feature for tonight is SETTLED!
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Martin Hinshelwood 🏴 🇪🇺 🇲🇽
(@MrHinsh) reported
from
Newton Mearns, Scotland
@AppleSupport Nope, you have to set up this crap before you get to set up 2 factor. Still can't login to Apple TV and thinking that ITunes on Windows was your pinicle of software innovation.
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MCHuntley
(@mchuntley) reported
from
Costa Mesa, California
@jeweldub @pulte I had to dig out my Win10 laptop with iTunes on it to be able to subscribe, rate, and comment. I couldn't do it from my Android phone, nor my Linux ( Ubuntu ) desktop. I need to try it from my Linux ( Raspian ) SBC desktop, but I expect the same issues. Can you install iTunes?
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Rachel's Reviews
(@rachel_reviews) reported
from
Draper, Utah
Slow down my stupid @iTunes froze on me and isn't letting me play the movie! 🤨
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L̳i̳l̳i̳t̳h̳⁷🇻🇪⟭⟬•BTSisComing•♫♪♩·.
(@7lourderthanUGH) reported
from
Valencia, Estado Carabobo
We sincerely love to be able to help on iTunes but it can't be done yet, so we are looking at ways we can help. The problem for us is more than anything else also the economic situation. Most can't even buy the boys' album. I'm really thinking about doing this project.
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L̳i̳l̳i̳t̳h̳⁷🇻🇪⟭⟬ˢʷᵉᵉᵗ ⁿᶦᵍʰᵗ108 #1•♫♪♩·.🌙
(@7lourderthanUGH) reported
from
Valencia, Estado Carabobo
@marylttlelamb @rmchartsdata @BTS_twt it's Apple music not iTunes. We still have problems to buy on iTunes, we cannot find cards with high limits (it is part of the economic problem of our country) 😓
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Nominee
(@NomineeMusic) reported
from
Jollyville, Texas
@TRAPTOFFICIAL @egacwerd1 @iTunes Again, even if they did hold numbers- say they held 5,000 sales - that’s still piss poor for a band that used to be in the spotlight. Y’all were on the grind soundtrack. How did you **** this up? You ****** yourself with your bullshit rhetoric and 4-5 terrible albums.
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