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iTunes

iTunes Outage Map

The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

iTunes users affected:

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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Guayaquil, Guayas 2
Swindon, England 1
Derby, England 2
Kolkata, WB 1
Montréal, QC 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • AjjjiAjii
    AJ on The Go! (@AjjjiAjii) reported

    @alexcooldev Bro the biggest issue is making itunes account of another country. How do we do that ?

  • CoachPopabitch
    Coach Popabitch 🥷🏾 (@CoachPopabitch) reported

    @MVPKing973 Had some of my favorite mixtapes on there. I need to login and see what they were so I can go to YouTube and convert them and download them to my iTunes.

  • ewelinaevis
    ticketmaster hate account (@ewelinaevis) reported

    @jisoofalafel im not... a fan messaged sorn about the issue and only then it was put on itunes even surpassing whatever bts song was trending at the time... their power was too much for cube to handle and ill never forgive for how they mistreated my girls

  • MCareysWorld
    Mariah Carey's World (@MCareysWorld) reported

    Anyone knows if the issues with iTunes (the song was listed as an album instead of a single which is why is not appearing on any charts and people can't find it) have been fixed? #TypeDangerous @MariahAlerts @MariahCarey

  • ofcherrie
    of Cherrie (@ofcherrie) reported

    @hyperfixedpod iTunes Match. Access your iTunes library on any of your devices. Track down a copy of senuti & rip your OG library

  • mssinenomine
    G Peters👩🏻‍🦽 (@mssinenomine) reported

    My speaker jack is doing that thing where it opens up iTunes without you asking it to and yesterday it did it while I was giving a presentation. I'm fast now tho so shut it down while it was still in the first bell of Hell's Bells. 🫢

  • Francesco_Adam
    Revenge of the Jedi (@Francesco_Adam) reported

    Can we make it easier to get custom ringtones and alert tones? I have no problem purchasing them, but the current State of the iTunes Store is pretty bad. @iTunes @Apple @AppleSupport

  • ConservativeCCh
    ConservativeChitChat (@ConservativeCCh) reported

    @iheartmindy I've had to cough-up money for a couple of pound store reading glasses earlier this year 'cos I was starting to have trouble seeing prices on my iTunes wishlist (e.g. struggle to see the difference between £5.99 or £3.99) + the clock on the Windows taskbar + OTP codes on me phone

  • skiddo_18
    purners 🦇 😎 (@skiddo_18) reported

    @ChoicelyRAX @dam_____dam Login your iTunes on your Mac safari And delete as many as you want

  • kojfie
    @kojfie |🥢 D-day is here 🥢 (@kojfie) reported

    @FikirtemariamG a hero was walking around the merch line offering cash to US people to buy on Haegeum on Itunes and they turned her down "we stream" and "I don't use iTunes" :(

  • wdytagustd
    ᴬᴰ⁻ᴰᵃʸ ʞiwi⁷🥝🎸🥢해금 (解禁) (@wdytagustd) reported

    @googiepies @Koobidivines @sugatakemymoney the problem is that it isnt very high on itunes or other platforms either which is worrying

  • ankhayra
    ankhayra (@ankhayra) reported

    Dear @Apple , This has been the most frustrating hour EVER. I am trying to make an account so I can login in to the iTunes store and buy a song. - undefined error at first screen - locked - verify codes not arriving - "can't send code to this phone" - does not work in Firefox

  • van_ville8
    Vannie❣️ (@van_ville8) reported

    @Vicki79508880 @charmhyunlix If I was there I would be walking down the line with $1 bills and giving one to however doesn’t have money for iTunes!

  • DayaGyan20
    Daya Gyan (@DayaGyan20) reported

    @chartspjm we just need one day for ITunes for break bts record suddenly lc disapper from itunes dont tell me all of this issue concidence they dont have any plan for jm in the first day that is all that is why they give him 10 day debut

  • TreadmillRaver1
    JPL13 (@TreadmillRaver1) reported

    with my return of Iphone to her with the request that the phone number be terminated or at least that ATT be informed that the phone was broken and I had/have no ability to fix it and thus I gave it back to her. Following that I had no access to my legally purchased Itunes books

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