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iTunes

iTunes Outage Map

The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

iTunes users affected:

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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Wolverhampton, England 1
Dillon, CO 1
Kansas City, KS 1
Cardiff, Wales 1
Hannover, Lower Saxony 1
New Bedford, MA 1
Sydney, NSW 1
Spring Branch, TX 1
Traverse City, MI 1
Portland, OR 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • TeresaEdelglass
    T. Zerilli-Edelglass (@TeresaEdelglass) reported

    @LeeSmithDC @julie_kelly2 Promoting Amazon & iTunes is part of the problem. We just keep enriching the ppl who want us gone. We need our own platforms.

  • StarshipAlves
    Starship Alves (@StarshipAlves) reported

    And.... iTunes has killed it again. Now all it has is a broken youtube app and a broken newsstand app. Can't even access settings. **** you, Apple. I just wanted to read bloody notes off it during shows. I'll just spring for the $150 for an Amazon tablet.

  • KirklandYuknis
    Kirkland (@KirklandYuknis) reported

    @CalElcombe @ProtonMail What might some of these issues be? Even then, if the argument is that the messages are exposed via iOS backup, then you could set up iTunes on a machine on the local network to do that backup to, and then write a script which uses a public key for PGP/GPG encryption.

  • swiftie_megan
    fearlessly, megan ♡ (@swiftie_megan) reported

    @bridgecityswift itunes always does that! i think it’s to avoid any issues i’m not sure i just remember for lover it said like the 26th or something

  • lattotrollz
    👶 (@lattotrollz) reported

    @sos_bruh2 @Jcexpress21 @talkofthecharts fraudulent sales? you know whats fraudulent? DOWN being top 3 on itunes and a whole tracking week has gone and y’all ain’t trend NOTHING. NO buying or streaming parties 💀 and y’all really be out here thinking those streams and sales be coming from y’all lmao stop being dumb.

  • megan_dillonn
    meg 🤍 (@megan_dillonn) reported

    @newrulestweets you know if yous related problem on iTunes it would probs go straight to number one

  • Ashish34952714
    Ashish (@Ashish34952714) reported

    @Apple my new iPad requires to save payment card information for any app download from app store, else showing an error this id not yet been used in iTunes store. Doesn't it put my data privacy at risk when no purchase being made. Isn't this against data minimization.

  • stuh67
    Stuart Hutcheson (@stuh67) reported

    @dougscripts are there known issues with audio being out of sync (or not playing at all) with Apple TV 4K when playing video from a Mac iTunes library? Various movies start off fine are then ‘broken’ while navigating on the A TV.

  • twuttter
    Elizabeth Brogan (@twuttter) reported

    @ST_Money Also good for online services which need a card to charge against eg iTunes. Limited balance so if service is hacked nobody’s going to get much money.

  • DamnCatOnMyDesk
    Josh015 (@DamnCatOnMyDesk) reported

    @dontbeeaskingme One option is to buy a season pass on Google Play, Amazon, iTunes, etc. The other is subscribing to an internet TV service such as YouTube TV or Hulu Live TV.

  • Michewellm88
    Shell 🐚🪐🔭🖤 (@Michewellm88) reported

    And 16 y/o girls were screaming at middle aged men online because this mystery band knocked her down to the no 2 spot on iTunes. Meanwhile most of them were just listening to the album in their backyards with a bong (literally) giving zero shits about Tool's streaming stats 😭

  • OyeCoker
    OyeCoker♏ (@OyeCoker) reported

    Hi @AppleMusic I have a huge problem. I tried to create an account on your platform, I had already put in my card details but creation was unsuccessful. I have no Apple_id, and was shocked to get a subscription deduction from my bank with transaction narration iTunes. HELP

  • RaiJson
    RaiJson (@RaiJson) reported

    Welp today I decided to try and track down the songs that were in the SSX3 soundtrack I got most of them but some seemed to be only made for the game exclusively so I couldn’t find those on iTunes but 32/37 not bad lol

  • AlfoxRyan
    Ryan Alfox (@AlfoxRyan) reported

    @RegReformedGuys As long as the “greatest band ever” doesn’t force another album into my iTunes library, I don’t have a problem with it.

  • pavanmoondi
    Pavan Moondi (@pavanmoondi) reported

    @lindsaysonline @directedbykells @Vitor_BR unfortunately no distro is going to be incentivized to market once it's on netflix as the license fee isn't dependent on views. BUT netflix's algorithms that essentially give every viewer a diff library pushed to them makes the content glut less of an issue than on itunes etc.

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