1. Home
  2. ❯
  3. Companies
  4. ❯
  5. iTunes
  6. ❯
  7. Outage Map
iTunes

iTunes Outage Map

The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

iTunes users affected:

Less
More
Check Current Status

iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Wolverhampton, England 1
Dillon, CO 1
Kansas City, KS 1
Cardiff, Wales 1
Hannover, Lower Saxony 1
New Bedford, MA 1
Sydney, NSW 1
Spring Branch, TX 1
Traverse City, MI 1
Portland, OR 1
Check Current Status

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • m8nimal
    Robin Stridh (@m8nimal) reported

    @JacheMoon Tryed everything at this point, itunes just says ”Device model error” Should i re-jailbreak it maybe?

  • VasilSpassov
    Vasil Spassov (@VasilSpassov) reported

    @5liveSport @KellyCates Are you aware this podcast on iTunes is broken and doesn’t work for overseas users?

  • RemaStats
    REMA STATS🦇 (@RemaStats) reported

    Canada 🇨🇦 iTunes 100. Calm Down [Remix] *RE* |@heisrema & @selenagomez

  • tooschool4yu
    - (@tooschool4yu) reported

    @surface iTunes login issues. And never successful with connecting to HP printers. So much depth

  • Ravitan21147220
    Kimtaehyung_power (@Ravitan21147220) reported

    @iainptolemiuse @notpopbase No chance at all. The song is doing terrible in the US chart and grammy is an american award show Apple music US :- already out of the chart Tanking on US itunes and US spotify 😭 Forget about Grammy

  • VenomKitetsu
    Venom (@VenomKitetsu) reported

    @MatttGFX @TorutheRedFox Yeah, would be terrible if the Octopath Traveler OST was legally for purchase and download on say, iTunes, and that it's great to listen to outside of the actual ******* game. I'm not just gonna be playing my Switch on walks or runs, but I still want to hear the music.

  • Mantia
    Louie Mantia, Jr. (@Mantia) reported

    There’s a very bad bug that I have been experiencing for over a year now: some of my iTunes Match tracks play only the first 14 seconds— and then it stops, and tries the next song. If you try to download the song, you get an error. No problems on iOS / iPadOS. Just macOS.

  • LaurenMilberger
    Lauren Milberger (@LaurenMilberger) reported

    @danaparish @CDCgov I am so sorry about your parents. But can I ask isn't it still 5 days Q and 5 days masked in front of people is the rule. Because I feel the issue with @CDCgov is also not being good at explaining this & no one reads the rules, as if it's an Itunes agreement!

  • peachchuu
    val is PROUD of Kibum (@peachchuu) reported

    @SMTOWNGLOBAL Why was the 'Gasoline' album unavailable on iTunes for multiple hours? What is happening with our preorders? Will we even get the albums we paid for? How can you make sure these problems do not hurt the success of KEY's promotions, which he has worked hard for??

  • grapejuice555
    alexa💐 OH YMHYOD (@grapejuice555) reported

    @lovesickchanges nah you don’t get it when walls was being released it was so sabotaged. i remmeber the day before it was released, tens of thousands of itunes presaves were refunded so they didn’t count and for some reason when the album released his monthly listeners started going down???

  • unKleBING
    Ken Preston (@unKleBING) reported

    hey @iTunes you think some1 can DM a friggin phone number to talk to u people ? how hard is it to have a customer service number right out on a main page? it ain't that hard.

  • zoecello
    Zoë Keating (@zoecello) reported

    It’s easier than it used to be to switch distributors. When I first moved my catalog, reviews, playlists, rankings, all disappeared. There are still bumps, like 2 of me on Spotify, this iTunes Match issue and it can take a year for all royalties to flow via a new distributor 4/

  • bloumkey
    laila is bound⛽ (@bloumkey) reported

    atleast the itunes issue has been finally fixed....

  • peachchuu
    val is PROUD of Kibum (@peachchuu) reported

    Apparently to make matters worse it seems like gasoline is not on iTunes or has an error and a lot of people are telling me that? It's literally a digital platform what is going on guys???

  • officialjevons
    DANCE (@officialjevons) reported

    Just release another single I’m too lazy to transfer the cover into my phone but it’s on Spotify iTunes like I said I’m not posting it on YouTube because of these bad quality issues I’m going to hire somebody

Check Current Status