iTunes

iTunes Outage Map

The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

iTunes users affected:

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itunes Hero Image

iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
New Bedford, MA 1
Sydney, NSW 1
Spring Branch, TX 1
Traverse City, MI 1
Portland, OR 1
Guayaquil, Provincia del Guayas 1
Naperville, IL 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • 4HasBeyn HasBeyn Oscarless (fan account) (@4HasBeyn) reported

    @obynoTony_ @ageofdomenikk @jodiyonce Amazon was the one that discounted the album to promote their service, not her! Get the facts right before speaking nonsense. On itunes and her site the album was sold in full price.

  • Pheeeeeeeebs1 Pheeebs ⁱˢ ᴾʳᵒᵒᶠ 💜APOBANGPO💜Yet to Come (@Pheeeeeeeebs1) reported

    @lov3lyg3nius Ok. Will try tom. I tried yesterday and today. I get the same error. BTW, to buy again on itunes, I just have to make a new account right? I can use the same cc?

  • StreamingVideo_ iTunes • Vudu • Amazon Videos (To Own) (@StreamingVideo_) reported

    The TV Movie Hearts Down Under went on sale today for 9.99 on iTunes Starring: Cindy Busby, Tim Ross, Naomi Sequeira

  • coolingkit Suds😵‍💫 (Sam) (@coolingkit) reported

    Don’t understand why people use spotify still when the whole app is down rn lmfao cant even play offline music either this is why apple music/itunes wipes

  • InevitableJoon Frankie⁷ ⁱˢ ᴾʳ⟬⟭⟬⟭ᶠ 🔞 (@InevitableJoon) reported

    Bought another copy of Proof on itunes before midnight but there was a permissions error when I tried to download. When I signed back in they were there so I'm honestly not sure if it counts for this week's UK album chart or next.

  • InevitableJoon Frankie⁷ ⁱˢ ᴾʳ⟬⟭⟬⟭ᶠ 🔞 (@InevitableJoon) reported

    Bought another copy of Proof on itunes before midnight but there was a permissions error when I tried to download. When I signed back in they were there but I'm honestly not sure if it counts for this weeks UK album chart or next.

  • _KingGaines Marcus The Great 🏁 (@_KingGaines) reported

    Anybody still use iTunes to make playlists on the computer?? I need to make a new playlist but since Apple Music.. my playlist process has been terrible

  • NiqDog NickDog (@NiqDog) reported

    @RichardManes5 Got my daughters hand-me-down iPhone to replace a dead Samsung (also a hand-me-down) I loved that Android allowed me to use a micro-card to store music, I don't do iTunes. I'm beastly careless about brand, as long as it's a phone and doesn't run out of charge.

  • wutongjiejie :3 (@wutongjiejie) reported

    Why not just encourage ppl to buy the digital photobook versions in itunes and like mail out a digital purchase only pc at an extra cost or something if they want the collectors money… feels like an easier way of making money without the trouble of something useless like kihnos

  • KenshiKillmnger Kensh, Period. (@KenshiKillmnger) reported

    Security? Debatable. I get it, You don't want ****** to have your data. Only issue is, You just did a while ago, So it doesn't matter at this point. 🤷🏾 Apple Music/iTunes? I'll live. (Spotify) Apple Pay? Google Pay.

  • chloegoesbrrr chlöe (@chloegoesbrrr) reported

    @gsybeintern Op could have just edited the cover on iTunes but instead did a terrible photoshop job

  • tackysuetoo ⟭⟬ Tackysue⁷ (@tackysuetoo) reported

    @0613toEternity Yeah. I'll just have to do that but I've purchased on amazon (which may have the same issue) and that Q one. I don't have itunes since we have zero apple products in the house. LOL

  • Trcv_ebooks Trebooks (@Trcv_ebooks) reported

    Classic iTunes icon as an option and it makes 10 more errors...

  • rustykitty_ gay little cat (@rustykitty_) reported

    @Asaniyea I'm pretty sure i have the solution down, but the issue is that itunes servers are apparently having issues so i need to wait for that :/

  • KynAceLol KynAceLol (@KynAceLol) reported

    @annamt1992 Weird suggestions that iTunes either isn't installed or up to date. Could also check settings on iPhone. Settings, scroll to "Photos" scroll down to "Transfer to Mac or PC" and switch to "Keep Originals" (or I guess "Automatic" if already on Keep Originals)

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