iTunes

iTunes Outage Map

The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

iTunes users affected:

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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Guayaquil, Provincia del Guayas 1
Naperville, IL 1
Perth, WA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • tooSAVERAGE SAVERAGE (@tooSAVERAGE) reported

    @BMox81 @Consigno10 For (purchased) movies, iTunes and the Apple TV are the 100% go to. Wouldn’t trade it for any other service. Yet, the Google TV has taken over everything else here (YouTube; Netflix, Prime, Disney+) because it just feels better for some reason.

  • TrulyGears Michael Stanley (@TrulyGears) reported

    @AppleSupport I’ve lost all access to my music I’ve purchased from iTunes the only album showing up is U2 songs of innocence. I’ve lost access to 250 songs. This isn’t right that I can’t redownload my music. I spent six hours on the phone over this issue.

  • ChartBennett Tony Bennett Stan (@ChartBennett) reported

    @gagadaily @STATIONHEAD We need to help #BornThisWay on iTunes!!! It's falling down

  • markfendley Mark Fendley (@markfendley) reported

    NowTV support trying to get me to install Internet Explorer on my Mac and iPhone to get their player to work. Can anyone spot the problem there? When it ran on AppleTV through iTunes billing it worked brilliantly. NowTV app not working on Mac or iPhone.

  • NiamCliffwin Sze Ying (@NiamCliffwin) reported

    so i downloaded itunes but couldn't work, as expected. then he said that it might be the cable problem. at that point, i was already thinking like 'wtf is this guy telling me?? does he really know what he's doing??' coz he asked me if my cable was the original one or bought from

  • PETRICHORxBTS Scent of the Rain⁷ 🧈 ⟭⟬💜⟬⟭ (@PETRICHORxBTS) reported

    Itunes made me update the app and restart the laptop 😭 because there was an error when I tried to buy butter. I hate it here but hopefully when it's done I can buy it

  • URFAVOURITECUNT andrew (@URFAVOURITECUNT) reported

    i'd like to announce that i'll be doing anything to make victoria justice new song to get to the top 10 of the US itunes chart. if i see any victoria justice hater i'll be practicing magic with your name and a candle, and then bury it down into the ground of my nearest graveyard

  • hockeypodnet The Hockey Podcast Network (@hockeypodnet) reported

    UPDATE: @ApplePodcasts botched an update on their back end that is causing issues for creators, producers, & consumers (since March). If your favorite #THPN podcast is not showing up on Itunes, we apologize & encourage you to listen on another platform for the time being🙏

  • SherifRAyad Sherif Ramzy (@SherifRAyad) reported

    @ahamdyos @Dolcikka It is giving me errors trying to download it fir a couple of days now, on either phone or pc iTunes App. Did everything possible to download it but won’t work

  • MKee_Z XMXLXSX (@MKee_Z) reported

    @airushi363 @soompi Lmfao get real. Exo is dope but you shading makes me wna bring out the facts sheets. Biggest YouTube 24h. Biggest Spotify debut. No1 in ITunes 100country in 1 day. By next week either no1 or no2 on the billboard hot 100. Sit down.

  • _Nyameko Alchemist (@_Nyameko) reported

    If South African artists were united they would buy out Fakaza and monetize it to the benefit of them and the industry or they would create their own streaming service and not depend on Radio, iTunes and Google to make their paper(excl bookings and sponsorship gigs)

  • bokehmalum Nae⁷ | STREAM BUTTER 🔥🎵 (@bokehmalum) reported

    @vntestudio @EgosShadow7 I had the same problem with Dyna before, I just uninstalled the app and delete the itunes folder then re-install the new version from Microsoft store.

  • letyoucheryl ً (@letyoucheryl) reported

    @carlysfever wait that’s a good point… i was thinking let you as well but the problem is stans can’t rebuy it, whereas we can rebuy any songs from her 4 albums because they were removed from itunes then readded

  • iJCLEE iJCLEE (@iJCLEE) reported

    @iphones4sale145 If there have really motherboard baseband issues then its possible to stuck on ”Recovery mode (Plug into computer icon)”. But in some case it success flash, but only you still cannot use Cellular. You can in this case at 3Utools set the settings: ”Skip setup” or skip with itunes

  • Fubuki_twt Ahℓαm•⁷|| Buy & stream🧈 (@Fubuki_twt) reported

    @2seokily Yeah that eu®0v! Song is blocking them now on iTunes and they need more UK ARMYs to buy but the problem they're not getting shared as they should

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