iTunes

iTunes Outage Map

The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

iTunes users affected:

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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
New Bedford, MA 1
Sydney, NSW 1
Spring Branch, TX 1
Traverse City, MI 1
Portland, OR 1
Guayaquil, Provincia del Guayas 1
Naperville, IL 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • BtDecember26 Back to December (@BtDecember26) reported

    @taydaloo @folklordeswift Since 2012* I Knew You Were Trouble failed to reach number one due to its absence to Spotify, despite the song selling over 500k digital copies on iTunes

  • Rampagebone Rampage.Bone (@Rampagebone) reported

    @DooMLuckyGirl2 Everything ok you got off your night stream earlier wanted to check on you I left early too cause my dang apple and iTunes account got disabled yeah I got a apple iPhone so I definitely took care of that problem by contacting them

  • Nick_Jenk NIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIICK JEEEENKIINNS (@Nick_Jenk) reported

    Welp, wanted to buy a song that was only on iTunes, but to buy it I had to update iTunes, and now iTunes won't detect my iPod, and when I look up how to fix, it's all "make sure you have the latest version of iTunes." I HAVE THE GODDAMN LATEST VERSION THAT'S WHY I'M HAVING ISSUES

  • _exiuoo nina. (@_exiuoo) reported

    Guys for who all are BUSY or have DATA problem, then please for God's sake STREAM on SPOTIFY, ITUNES, APPLE music,YouTube music or AMAZON music. Please 🙏🙏😭😭, we are losing everywhere. Request everywhere to play and cover "Don't fight the feeling". @weareoneEXO #EXO #exol

  • evermoreweekend Skyler ᴸᴾ (@evermoreweekend) reported

    @CROSSURMIND8 Strip That Down BUY LP1 ON ITUNES

  • DimSartz_ ًً (@DimSartz_) reported

    @YesYepYeahYah @9to5mac When playing on AM you stream the song from an Apple server which can be updated. When purchasing from iTunes you download and own a copy from Apple’s server. It’s not updated afterwards because the m4a file is in your device only

  • AGENT301X U.N.I.T.Y. (@AGENT301X) reported

    You cant skip on serato controllers, there is no error,mots always perfect. Plus you have a cess to millions of tracks via itunes or Spotify.

  • gianmaster191 DoSomething 🏳️‍🌈 VOTE BLUE & wear a 😷 (@gianmaster191) reported

    @TheDailyShow @aloeblacc Aaahh, I just looked it up. On average, many artists earn $6.00 - $7.00 per album sold on iTunes and 60 - 70 cents per song. What is a better purchasing service that gives the artists more $?

  • SmackinKraken Smackin🦑Kraken (@SmackinKraken) reported

    @CelticBrett @LordOfBaraddur0 Now we got iTunes and Amazon music, Spotify, Pandora, so many alternatives now that people are willing to pay for, that music piracy isn't the problem it used to be.

  • YesYepYeahYah 😏 (@YesYepYeahYah) reported

    @9to5mac @joseadorno Here’s the problem with it. I have Apple Music, but I also BUY music on iTunes. Even though I have Apple Music, my purchased music will not play in spatial/Dolby. The only way it works is if I delete my purchased music and download music from Apple Music directly. Disappointed.

  • BoltCyrix Henry D (@BoltCyrix) reported

    @ErikJLarsen Piracy is a service problem, that's how we got steam, and iTunes and spotify. people don't steal stuff, when it's accessible legally.

  • ShayneHedges Shayne (@ShayneHedges) reported

    @Apple @iTunes I think there’s an issue with the latest update on iPhone 8. When the adapter is plugged in, iTunes will either play the song in fast-forward or Siri will pop up.

  • Hoshipancake Jd 🐯 (@Hoshipancake) reported

    ITunes PH chart for 'Your Choice' individual songs are slowly going down :((

  • saxon1014 Suzi (@saxon1014) reported

    @CABrowncoats @KristySwansonXO @iTunes That was before the base of the last three toes turned dark purple, and the bruise crept all the way up to my ankle bone! 😳 It’s already starting to lighten up on the foot, while the bottom half of the toes get darker. But hey, I went to SDCC w/ broken toes before! #ToughNCrazy

  • anier_mar Anier Mar (@anier_mar) reported

    @n_gwet they had problems with apple music and iTunes 2 hours late. all because of the label.

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