iTunes Outage Map
The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
iTunes users affected:
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Errors
iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Sydney, NSW | 1 |
| Spring Branch, TX | 1 |
| Traverse City, MI | 1 |
| Portland, OR | 1 |
| Guayaquil, Provincia del Guayas | 1 |
| Naperville, IL | 1 |
| Perth, WA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iTunes Issues Reports
Latest outage, problems and issue reports in social media:
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kevin mccarthy
(@KMccarthy1967) reported
@RTEsoccer You can buy the track on iTunes but you can’t get the sash or the billy boys on iTunes so if wrest of the world doesn’t have a problem why should wee
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btc
(@breakthecoconut) reported
Apple itunes match cloud service sucks!!!! My subscription expired in last month which I hv been using for years. But this year apple is not allowing me subscribe it, though I do have required balance in itunes! Shame on apple!! @Apple @AppleMusic @iTunes
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d #savethewhoopingcranes
(@gee_quinn) reported
@Alucard24989288 @trboxing @Realdevinhaney This doesn’t even make sense.. Mariah Carey has been with the same guy for years. To make up for this error of yours, you check out The Rarities on iTunes which includes the Loverboy (Firecracker version) and many more.
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alfred bitchcock
(@anywayterren) reported
Rap snacks selling out but SFG falling down iTunes…
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Cavus Mare
(@CavusMare) reported
*User who insisted on getting a MacBook to replace his Windows laptop*: I'm having a problem signing into iTunes Me: Did you make an iTunes account? Them: No? Me: You need an iTunes account to download from the App Store. Them: I don't at home (they have a Mac) Me: Yeah, you do.
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Nick Pettigrew🇺🇦
(@Nick_Pettigrew) reported
In the firstest of first world problems, I’d much prefer it if I’m halfway through a podcast I don’t subscribe to and come back to it the next day, iTunes didn’t just completely forget all about it so I have to hunt it down again & scroll to where I was up to.
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lkcook
(@LKCook) reported
@VerityPodcast This week's episode hasnt dropped on iTunes yet. Are you guys having issues?
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Ryan Jones
(@ichibod) reported
@cabel Not sure if you’re using iTunes Match. I had Comcast and they were blocking some api access to those servers so I had to sync on a non-Comcast network. That was a few years ago. Also I noticed Music wasn’t downloading Genius matches for me today so could be an outage? ¯\_(ツ)_/¯
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Imaginary Friend
(@fthptthhhh) reported
Yes 35 people in my inbox. I see you are all following 1000 people but only have 6 followers. Yes I'll sign up for the service you need me to so you can get to know me better. Yes I'll send you iTunes cards and I'll even send you money so you won't be arrested. No red flags here
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initsogA ammE
(@emmaaaaaaaaaago) reported
let’s consider: -MLBtv blacked out for the postseason in UK (despite it being a paid MLB streaming service) -MLB justify blackout it bc it’s available on a DIFFERENT paid service that you’ll also have to pay for called bt sport -bt sport unavailable on US itunes app store
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Simon Myers
(@SimonM_Fins) reported
@baker1999 @DolFanUK_Pod @DolFan_UK We are aware of an issue with the submission of the pod to iTunes this week and it never appeared. So it wouldn’t be surprising if there is possibly some connection with your issue. Unfortunately there’s only so much we can do as it’s up to the Dolphins to flag and get resolved.
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Jane Hartwell
(@janehartwell) reported
@AppleSupport I’ve been charged twice this month for iTunes. No idea why. It’s an error on your part. There’s no appropriate avenue to raise this by logging in/requesting refund etc because there’s only one charge in my purchase history. What can I do to get my money back?
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ZILLA
(@zillaah707) reported
@dantypo @realDailyWire And I like that. My only gripe is I can’t figure out how to download the podcasts through the app. Most of my commute is w/o cell service so I have to download episodes but I can only download half on iTunes bc I can’t figure out how to sign in there w/ my subscription
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btc
(@breakthecoconut) reported
Apple itunes match cloud service sucks!!!! My subscription expired in last month which I hv been using for over long years now with every year renewal. But this year apple is allowing me subscribe it, though I do have required balance in itunes store! Shame on apple!! @Apple
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Nabanita Mukherjee
(@mg_nabanita) reported
Lost my all data as phone was not connecting with itunes also…I spend such a hefty amount of money for this phone but no immediate response from your apple service..this is ridicules..
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