iTunes Outage Map
The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
iTunes users affected:
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Errors
iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| New Bedford, MA | 1 |
| Sydney, NSW | 1 |
| Spring Branch, TX | 1 |
| Traverse City, MI | 1 |
| Portland, OR | 1 |
| Guayaquil, Provincia del Guayas | 1 |
| Naperville, IL | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iTunes Issues Reports
Latest outage, problems and issue reports in social media:
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Pia Toscano
(@PiaToscano) reported
@benjaminjon92 Yes! Unfortunately we are having a technical issue with @iTunes and @AppleMusic that have been trying to get resolved over the past few days. My team is working hard to get it sorted asap. So disappointed
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Justin Mann
(@JustinInMerida) reported
@icecube @iTunes I paid $10/month for iTunes for years. When I cancelled my service they emptied out my library. Same with my iCloud and photos. How the hell do they delete MY photos on MY phone? Apple are crooks! 😡 As I use my old af 10 I will never give Apple another $
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Maverique Ghoti 🫰
(@_andeborg_) reported
trying to see if masaharu fukuyama's song zero is available on itunes (I want and need it!), but as soon as I click on his name to get to his page, itunes tells me I can't do ****. is itunes down? does itunes just hate me?
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Apta
(@AptaMusic) reported
@odubhda Haha. No, that's not me. An error in the iTunes auto-find algorithm it looks like.
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spooks for machines 🕸
(@polyIeritae) reported
i have spent hours trying to whittle down my itunes. i'm only on the letter R, and i still gotta make a second sweep to really double check that i need certain discographies. dorky admission: i love doing this ****, for some reason. i always find something new!
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Víctor 🌌 🕰🌙
(@Vistor92) reported
@MeritxellC13 Hahaha itunes is like a store where you buy digital songs and apple music is a streaming service like spotify, you pay a subscription and listen all you want, I used to think it was the same thing too haha
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Dan Hall of Ween
(@danieljohnhall) reported
What’s going on with Charlotte’s Web not being on any streaming service, or rentable from iTunes, or on DVD at JB? How is it possible that’s the great lost movie of the 20th century?
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Gavin Courtney
(@Gavceltic67) reported
@EnzoMaguire Sorry, iTunes charts.....apologies for my error
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Bald Move
(@BaldMove) reported
@MileHAndrew Yeah, there is something going on with itunes and authenticated feeds. Your best bet is to refresh a few times or resubscribe. It sucks but it seems like it's been a well known issue since late summer. I promise the pod is up there.
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Ovechkin4life
(@andrewmitch34) reported
@icecube @iTunes I’ve never had this problem but I’ve always had @Apple store set my **** up
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Graymane Shadow
(@GraymaneShadow) reported
So far things have gone well, but the first major snag definitely appeared - the supporting App Store/iTunes Music Store infrastructure is definitely…rotted out. Far as I can tell I can’t load any books with the Books app, can’t redownload music or apps. Maybe it’s a cert issue.
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John Osborn
(@JT_Osborn) reported
@WilliamsonNFL downloading your podcast on iTunes takes several attempts not sure why don't have that problem with any others.
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Graymane Shadow
(@GraymaneShadow) reported
Some mixed success grabbing a few things. The stores are definitely having issues recognizing some old purchases - books especially. The good news is that I’ve got old hardware around with legacy app-supporting iTunes installed, so I may be able to sideload stuff.
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Naa Momo 🤍🇬🇭
(@Naa_momo_laryea) reported
@1nickiminajfan_ @NICKIMINAJ Barbz imagine taking super freaky girl back to number 1 on iTunes?? Or we go up?? Or even do we have a problem??
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Sean Buckley
(@SATTY094) reported
@icecube @iTunes Ya should pull ya music off there if they don't fix this i complained to them for so long about this issue to there support and nothing least someone said something that has a following might actually get fixed now thanks bro
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