iTunes

iTunes Outage Map

The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

iTunes users affected:

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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Glasgow, Scotland 1
Long Beach, CA 1
Lenoir City, TN 1
Panama City Beach, FL 1
Seymour, IN 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • 13prodpjm (@13prodpjm) reported

    @95_jiminchim @JiminFunds yea but other places it's ambiguous. u think getting #1 on amazon is great? nah, it doesnt secure the sales. our position in itunes (platform with the most transparent stats) is going down. how is this ok???

  • tangytangier Tangier (@tangytangier) reported

    @NewYearsDani @fenixash8 We have a family account for iTunes/music so I was using my husbands sign in. He was in the house in bed, I’m in guest house texting him “did u get a code?” (He didn’t) 🙄 I didn’t have his damn device in my hand, not actually “my” account, etc. so I can’t troubleshoot.

  • fashhaidid Baby (@fashhaidid) reported

    @iTunes fix your problem la bodoh !!

  • SusanBalkus Penguin Named Opus 🌻🇺🇦 (@SusanBalkus) reported

    @WillReedTV @MasonSousa1 @bigjimmurray I have ESPN+ on AppleTV b/c I reluctantly moved to Florida. This is a way to get the Boston feed of Bruins games. I’ve had no issues. You want 2 cancel, go 2 ITunes/Subscriptions & Cancel. It’s also good from me as a tennis fan, can have 4 matches 2 toggle between. <> 🚀 science

  • actualcannibal ホリー🌿 (@actualcannibal) reported

    every time I set up a new iPhone it prompts me to login to restore random “purchases” (MySpace downloads) from other people’s iTunes, like idk who bananaman123@aol is but i think they gave me their cobra starship album

  • HauntedMoonlite LightningSonic5 (@HauntedMoonlite) reported

    @SWITCHBLADEFUCK tht reminds me bck in highschool the entire infamous album leaked a month early and people had no problem listening to it and im like naaahhh **** u ill wait till its out to buy it cause i use itunes still

  • AngelJimin23 Set Jimin Free🪞 (@AngelJimin23) reported

    Everyone FACE dropped from #1 on the worldwide itunes album chart. Please let's continue to contact customer service to get it fixed. Once it's done we can do a buying party and bring it back to #1

  • BobbiLevicie 🪩Bobbi-Ann Levicie Is Unique!🪩 (@BobbiLevicie) reported

    If hope this appointment at Best Buy tomorrow goes well. I hope the issue really is the security software because I do not have the time to reinstall iTunes and 2,070 songs. My iTunes library is perfectly curated and it needs to stay that way.

  • HistorianLaura Laura Brennan 💙 🇪🇺 (@HistorianLaura) reported

    @harriekd I think it is because of copyright issues tracks (like those used on Youtube videos) are on certain sites to be used for very low fee (usually if found on iTunes are 75p rather than 99p)

  • seesawsong People part 2 OUT NOW (@seesawsong) reported

    anyways i’m use to this nothing was worse than when ppl started charting older albums during d-2 release and the album got knocked down on itunes the same day it came out in order to chart older albums im numb to all of it LMAO

  • thirteendoll hot 100 #1 artist (@thirteendoll) reported

    @minimimishi @13prodpjm @JiminFunds there’s a lot of platforms to buy from not just the us store and itunes. they also need to rest so ofc sales will slow down at one point during the day. if you’re not buying then mind your business

  • Official_JBZ jbeezy (@Official_JBZ) reported

    @zettatunes People oddly gatekeep their own tunes that are ALREADY posted on iTunes. But when you want a diff file type and are willing to pay more than $1.29 directly to the artist it becomes an issue ??¿

  • BobbiLevicie 🪩Bobbi-Ann Levicie Is Unique!🪩 (@BobbiLevicie) reported

    (2/2) I made changes to my iTunes library. That’s it! Apple says it’s the security software (Webroot) I bought from Best Buy and Best Buy says it’s not. Additionally I have an HP computer and I have always used HP. Why is that a problem? 😡😡😡🤬

  • argt3009 Anurag Tiwari (@argt3009) reported

    @AppleSupport On every update I’m facing mobile network issue on my iPhone 12 after that i have to update my phone through using iTunes. Please fix this issue as soon as possible.

  • remileah Remileah✨ (@remileah) reported

    Stream delayed by approximate ~15 minutes while I try to address some VTube Studio problems I'm having. It refuses to track me unless iTunes is maximised in the foreground, and the only potential solution I have anymore is updating my iPhone. I'm so sorry for the delay.

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