iTunes

iTunes Outage Map

The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

iTunes users affected:

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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
New Bedford, MA 1
Sydney, NSW 1
Spring Branch, TX 1
Traverse City, MI 1
Portland, OR 1
Guayaquil, Provincia del Guayas 1
Naperville, IL 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • favoritisum ♡ hiira (@favoritisum) reported

    I CANT LOGIN TO ITUNES WTF DO U MEAN

  • themovies10 At The Movies (10 Years Later) (@themovies10) reported

    @ashEmpire @thechewbecka Spotify is working. It’s itunes that is an issue. Working on it.

  • szuniverse Sam (@szuniverse) reported

    where western companies just expect you to get the digital copy off of iTunes or stream it via there service. It's becoming a lost art with western studios they even bother with a DVD or Blu Ray release of anything that isn't the hottest **** around or a movie release.

  • hollywoodgirl05 Taryn (@hollywoodgirl05) reported

    Is @Apple having issues? I’m trying to buy something but it won’t let me on any of the iTunes or app stores 😒

  • BennyIsConfused Beatrice Quinn (@BennyIsConfused) reported

    So when I need a new phone later in my life, I’m gonna say **** it and go back to an android. Only thing is: I use iTunes and refuse to do a streaming service. So my request to y’all is… What’s a suitable music-playing device that stores a lot of music and has Bluetooth?

  • bisexualRM heidi | 하이디 (@bisexualRM) reported

    @reindeerkv yeah gone down to 88 on iTunes

  • kittenlover_123 leo🪞¹³ (@kittenlover_123) reported

    @farwa_bts @JiminGlobal the problem is that many people think we are just mad over this one instance. but these things keep happening with jm and hybe's silence is not normal. even before face, hybe didn't sue the people who stole jm's mail, they removed filter from itunes furing on, also their lack of+

  • jm_anpanman aly⁷🪞|| LC WEEK 4 ( exams slow) (@jm_anpanman) reported

    @Lily_Lu2 For buying, I use the itunes desktop app on my PCs. I use a lot of different apple IDs on that app to buy. On one device, after I buy the songs on an apple ID, I delete the songs from the library, login to another apple ID and buy again.

  • ALLAHJOSEPH VODOU CHILD (@ALLAHJOSEPH) reported

    @AppleMusic iTunes is buggin tf out right now. Have your tech’s trouble shoot the massive latency and unresponsive nature of the app.

  • HeatherinThai HeatherinThai (@HeatherinThai) reported

    @sombontv Even better: you can get the single on iTunes or whatever music service you use.

  • minieskies Face by Jimin 🪞 (@minieskies) reported

    Btw not sure why the automatic assumption is ONLY BTS store didn't count. That was NOT case for week2 y'all need to stop with that narrative. Week2, Luminate counted fewer sales than even just itunes + Amazon so it wasn't not just a store problem. They used an arbitrary number

  • nehu1306 Neh👾 ⁷ (@nehu1306) reported

    @stopbeingdelulu Rather than deleted they aren't ready to count D2C sales(Direct to Consumer).They are only counting middlemen involved like from Amazon/itunes .I m sure they will come up with saying 'we aren't sure how authentic the sales are'.But the issue is they are counting all yt artist D2C

  • jmin_ah moon (@jmin_ah) reported

    @JiminFunds His position is going down on iTunes album chart. We need to be stable

  • HarmonysMelody_ sorcière indomptée (@HarmonysMelody_) reported

    @Sasstelligence I have the same issue. I’ve had the same Apple password for iTunes since 2008 and it will NOT work on my MacBook

  • aka_aaron_ AK (@aka_aaron_) reported

    @JonDStauffer @BryanWeigel Probably. They sent me the normal Apple/iTunes refund request link. Not even sure how I’ll request since I get it free with season tickets. Just figured I’d try to make their error hurt them a little more.

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