iTunes

iTunes Outage Map

The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

iTunes users affected:

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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Adelaide, SA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • sensitive_sauce sarah sheer (@sensitive_sauce) reported

    If I got back all the money I spent on Glee songs on iTunes in middle school every week I’d probably be able to put a down payment on a house

  • mldelvecchio Delric: Stealer of Goals (@mldelvecchio) reported

    @HBOMaxHelp Today the Apple TV Channels product was discontinued. Today I redeemed an offer to start an HBO Max via my iTunes account. Today my HBO Max login stopped functioning. Tier 1 support couldnt help me on the phone. Said Specialized Support is email only & may take days

  • hbroadbentj Henry Broadbent-Jones (@hbroadbentj) reported

    @dmandthefuture @AppleMusic @kanyewest Sounds like it could be a connection issue. Might be worth rebooting your router or switching to data if you can. You could also try watching it on desktop/laptop with iTunes installed. Either way, you’re not missing much. It still hasn’t started yet.

  • MarkHColdplay Mark Higs (@MarkHColdplay) reported

    But I want to share one way that I think people can find out for themselves — by looking at the iTunes charts and watching how many times certain songs appear. That's where I believe the problem lies.

  • punkpup__ punk (@punkpup__) reported

    work vpn is down so i can work on my Cursed python project to unfuck my itunes library

  • speghi Speghi (@speghi) reported

    this iteration of itunes thru microsoft store sucks major ****, i keep getting errors, might switch to android

  • Gray808 Gray Embry (@Gray808) reported

    @RanchoGordo Yeah. I went thru the CD buying phase already. They all end up scratched, cases broken, inserts missing or damaged, etc. If there was a digital version I could *own*, I'd be all about buying them. But they haven't. And since I use an iPhone for work, that means iTunes.

  • shevon_whitti The_Underrated_Gem💎🤣🥴🦄 (@shevon_whitti) reported

    @debbiesodope I live in Jamaica so I can’t buy songs on ITunes so I can only stream songs on Apple Music🥺🥺🥺🥺🥺. It’s unfortunate but it’s a region issue

  • aarkayan Ravi Nagar (@aarkayan) reported

    @MsRiyaMukherjee I fully agree Riya, on the paid issue. Which is exactly the reason, I subscribe to Spotify, ITunes etc. And I buy my music: be it on a CD or a vinyl. I must know the singers, lyricist, composer. Plus the cover has charm of its own. My friends call me ‘pagal’; so be it.

  • BenjaminSMurphy Benjamin Murphy (@BenjaminSMurphy) reported

    @hulu_support when I login online to activate a device, I’m told I don’t have a valid subscription. my subscription is through my iTunes account.

  • paztuwu ñ (@paztuwu) reported

    CERRE ITUNES SOY DOWN KJAWDSHFVJDH

  • flearhcp97 Rev. Andrew R. Schoppe (@flearhcp97) reported

    @engadget it's honestly not even worth the trouble... gotta set up an apple ID, then an iTunes account... puhlease

  • brickguy6 brick (@brickguy6) reported

    @rootoftheprobl1 @YesterdaysCon its just minutes early lol, if theres anything this donda listening party has proven to me, its once again how ******* unbelievably terrible apple is with itunes and apple music on mobile and especially desktop

  • WaveGodTy_ Wavegod 🌊😎🤙🏾 (@WaveGodTy_) reported

    @kingchakkra No problem young GOD. I went right to iTunes after that freestyle

  • beth_blanchard Bethanie Blanchard (@beth_blanchard) reported

    Donda has given me an opportunity to login to iTunes for the first time in years and experience the truly awful UX

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