iTunes Outage Map
The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
iTunes users affected:
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Errors
iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Traverse City, MI | 1 |
| Portland, OR | 1 |
| Guayaquil, Provincia del Guayas | 1 |
| Naperville, IL | 1 |
| Perth, WA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iTunes Issues Reports
Latest outage, problems and issue reports in social media:
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MoOse
(@3_Blind_Moose) reported
@Ricardo013Silva @appleinsider thanks..my iphone (1st gen SE) has limited storage so I used itunes to install update with no problem. Didnt think that the ipad(5th gen) woukd be the problem. Sigh
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Rachel
(@rachlouise0891) reported
@iTunes hi can you direct me to sum1 who can help. On my windows computer this morning I updated iTunes. Now I can’t access it I just get a Red Cross that says it can’t open due to a missing file. I’ve uninstalled and installed again to the same issue.
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Juli M.
(@JuliM9312) reported
@astraldaggers Also…. I purchased the now deslisted album in October last year. For sken reason went back to the top 100 albums in my region… nobody uses iTunes lol. Is like a insurance for those type of issues.
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Rozone ⭐️⭐️⭐️⭐️
(@Robestie11) reported
@laliserotonin Wow looks like you still don't understand the problem? So how do you answer about R not having MV on Itunes and Apple Music?
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Tristan
(@punishedtristan) reported
@BuggyType @KarlaYuria Hers is super slow and she's had iTunes problems every other damn day
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Fabian Schneider
(@fabianswebworld) reported
.@Apple @appleitunes iTunes 12.12.0.6 for Windows (needed to support iOS 15 devices) is simply broken. Tried on several clean machines, but it "cannot run because some of its required files are missing". And I'm not the only one. Seriously, do you have ANY sort of QA there? 😳
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Linh Nguyễn
(@Motconvit21tuoi) reported
@swallalisaa Many people are trying to erase Lisa's records. The record of a K-pop artist who made a solo debut with a song that was 70% Korean. Constantly error Spotify, hack iTunes, Amazon.... Stop those stupid jealousy
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Giannis Kourkoutmanos
(@Johny6942) reported
@AppleSupport Hello I have tried to update my iPhone XR to iOS 15 via iTunes but the iTunes app on windows doesn’t open prompting the error “iTunes cannot run because some of its required files are missing”. This happened after the 12.12.0.6 iTunes update.
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Kacitee
(@twinbootieee) reported
Why is my iTunes app not working 😒
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David
(@maybe_d4vid) reported
I can't wait for apple TV/iTunes to get bought out and destroyed. All I want to do is sign up and pay to watch Ted Lasso, yet their ****** service forces me to sign up for an iTunes account? And I have to create a new Gmail account for it to work? Unbelievable.
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niel 👾
(@nielsica_kim) reported
Itunes is freaking trolling me. I already purchased those Songs afaik. So I purchased again. Turns out just a syncing problem. Hope they didn't process my second pymwnt🥲
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Chris Harrison (He/Him) 💉💉
(@cdharrison) reported
After upgrading to iOS 15, I discovered I couldn’t log into a game that authenticates via GameCenter. Because I have two Apple IDs, one of which used to be solely for iTunes purchases, GameCenter had me logged into both. Fixed issue by logging out of both and then back into one.
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🚨STREAM #FlyAway❗
(@DearNawaf) reported
@RoisinCherie @dimash_official The problem with links that they redirect you to apple music not the iTunes store where you buy the song. So, dears need to learn where to find iTunes store and buy it.
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Abushir Omar
(@AbushirOmar) reported
@AppleSupport Facetime,Maps,App store,Apple store,Find My Iphone,Itunes Store, all these apps are not working if am using Wifi
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gizzardfanny
(@gizzardfanny) reported
Anyone else have problems with iTunes today?
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