iTunes

iTunes Outage Map

The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

iTunes users affected:

Less
More

itunes Hero Image

iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

Map Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Guayaquil, Provincia del Guayas 1
Naperville, IL 1
Perth, WA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • NICKIMHUB NICKIMHUB (@NICKIMHUB) reported

    Keep Streaming “ LLC “ it has dropped down to #6 . Let’s nog let drop out of the top 10 on iTunes !

  • barbieprxda prada (@barbieprxda) reported

    @QueenNews @NickiMegatronJB @NICKIMINAJ so, is ok that it’s falling down on iTunes chats? or all we need to do is focus on streams ??

  • foniker Kenan Turnbull (@foniker) reported

    @naughtywriter2 When I was younger so much younger than 2day I never needed any other album any way But now those days are gone & vinyl I can’t afford So I find It just takes a little time to hit the iTunes Store Download me some tunes I’m feeling down & Now I do appreciate some other sounds

  • iLUVLIPA pilar (@iLUVLIPA) reported

    se puso you meed to calm down temon BUY LEAVITATING ON ITUNES

  • steve_asbell Steve Asbell (@steve_asbell) reported

    The iPod shuffle was only discontinued in 2017, but the shift from iTunes to Apple Music was the problem. The iPod was programmed to not accept downloaded music from the subscription service, so it wouldn’t even play any music purchased while subscribed. Fascinating stuff!

  • Kenny52138570 Kenny swizzle my nizzle (@Kenny52138570) reported

    @bonita_bish I got the note 8 still works great,for me iPhones are just too locked down,I'm a music person so I just download a free downloader and get all the music I want,when I had an iPhone I had to go on Itunes just to get music

  • DST_Elesa Latex Zebstrika (Elesa) (@DST_Elesa) reported

    Having a bit of trouble salvaging some of my early iTunes purchases.... If I can't use the ones I acquired legally years ago, then I'll just have to re-acquire them *illegally* >;)

  • mixesntapes Mixes 'n' Tapes (@mixesntapes) reported

    Premiering one of the true OGs, G Sleazy, layin' down some bars on his new EP, Don't Even Try Bruh. Download it now on iTunes.

  • PatrickJMB Patrick Brannigan 💙💙 🎼🎶📸 Ventilation (@PatrickJMB) reported

    An outstandingly 1st world problem: iTunes stripped out information from many of my "songs" - they all appear in one massive album. Still have no idea how to solve this. If you try to regroup the files iTunes ignores the info. So much for Apple's ease of use.

  • sasymyg •ᴗ• ******* hell (@sasymyg) reported

    @SandalwoodLove it was both. the entire iTunes issue. they harassed us for a while we kept quietm i received many dms even mistaking my country for another one. but it got a point later some african fbs called them out publicly

  • HB_Bolt Julia Longo 🇩🇪🇺🇸 (@HB_Bolt) reported

    If you don’t see @LockedonLAC or other Locked On podcasts on iTunes try Spotify etc. iTunes is still having issues.

  • PinkStarseed Pink (@PinkStarseed) reported

    After watching endless stuff on Netflix, the sudden pause and abrupt ending to shows on iTunes (because the episode ends,) is jarring. Yes first world problems at its finest

  • M1st3rB0n3z Mr. Bones (@M1st3rB0n3z) reported

    @BadCrippIe And next up, itunes has reportedly begun surveying users about a service called I-Plus

  • MohamedRaffN Mohamed Rafeek (@MohamedRaffN) reported

    @tim_cook @AppleSupport I have recently replaced battery of my iPhone 7Plus so I have backed up the iPhone to iTunes. After service when I restored I could only restore 226MB of data out of 96GB(original backup), I request you to help me to get the backup restored

  • dongjoohwang d.j. (@dongjoohwang) reported

    @DaftOdist @p_f_a_d @vague002 If that’s the case then pay $1.29 on iTunes. We can solve this problem but your logic is so off. $1 a song is literally so 2004 and it moved on from it.

Map Check Current Status