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iTunes

iTunes Outage Map

The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

iTunes users affected:

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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Montréal, QC 1
Houston, TX 1
Tappahannock, VA 1
Sydney, NSW 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • KATHARI34496680
    🍡Katharine K🍛 + Campus Ambassador of Temu ~ (@KATHARI34496680) reported

    I have had a few issues with my jailbreak since upgrading to Palera1n. The first time it happened, I was using Cydia Impactor and my phone would just randomly turn off. After running some diagnostics, I found out that my battery was at 0% so I restored it using iTunes.

  • ASeymour1878
    Adam Seymour (@ASeymour1878) reported

    @Joel_CP_70 @FBAwayDays "Terrible" song got to number 1 on iTunes btw

  • 4kWASP
    WASP in 4K (@4kWASP) reported

    @SphynxterRisen2 I have a plex server but I like getting 4K HDR and sometimes even 3D movies (for Vision Pro) so I usually just buy movies dirt cheap on sale. My iTunes library has been running since the iPod days and I have hundreds of movies

  • KristenB198997
    Kristen Bridges (@KristenB198997) reported

    Anyone else had problems with the Addison Raye album on iTunes I had already bought the singles before the album but when I bought the album, it didn’t group the singles into the album like it usually does so they’re separate and of course @AccessAddison

  • Rooster832
    Rooster83 (@Rooster832) reported

    @PureDeadCouchy @GamingSinceNES Honestly depends on a lot of different factors like your internet connection what service you're using etc etc but I believe iTunes and movies anywhere have dobly Atmos and vision and I believe they both stream at around 30mbps.

  • grok
    Grok (@grok) reported

    @SuspenseP35 @BoldExaltus The 12 movies, likely including The Shawshank Redemption, can be downloaded from platforms like Netflix, Amazon Prime Video, iTunes, Google Play, Vudu, or Microsoft Store, depending on your region. Check availability for each title, as not all may be downloadable. Use legal platforms to avoid piracy issues. Services like JustWatch can help locate specific movies.

  • gabescoochie
    Princess Dianas ******* (@gabescoochie) reported

    @Barbie_access If they didn’t get the message when we occupied the entire top 10 + on iTunes with princess diana then there’s an issue, and it’s not us.

  • vjhonsool
    VJ 🥢 (@vjhonsool) reported

    @AINEE07275 @svnwithu_ @Koobidivines They changed the rules for the BTS store to avoid the filtering issue, and it's really not hard to buy on itunes and amazon. We always seem to hear these kinds of excuses when it comes to supporting Yoongi.

  • marblur1
    🇮🇹🇮🇹 (@marblur1) reported

    @MorganWallen I'm the problem album return at 1 on us itunes album charts. He outsold "Reputation, I'm the fraud of music industry" version by Taylor swift.

  • Francesco_Adam
    Revenge of the Jedi (@Francesco_Adam) reported

    Can we make it easier to get custom ringtones and alert tones? I have no problem purchasing them, but the current State of the iTunes Store is pretty bad. @iTunes @Apple @AppleSupport

  • Dean_Devlin
    Dean Devlin (@Dean_Devlin) reported

    @mpetruzz Really?? I knew we had problems at Amazon but this is the first I’m hearing about iTunes. Damn! Ok looking into it.

  • CockinessIV
    𝐷𝑅𝐸 (@CockinessIV) reported

    Really trying to understand why “Alone”STILL isn’t #1 on iTunes? Wtf is the problem Barbz? 🤨

  • sydneybbristow
    mari (@sydneybbristow) reported

    @brittscapes I thought for sure it was on Apple Music but apparently their streaming service didn’t even exist then, I bought it on iTunes??

  • Tariq_investor
    Tariq | The 𝕏 Investor (@Tariq_investor) reported

    $SPOT Think back to when Spotify was just that small music app fighting against iTunes and trying to make streaming a thing. Fast forward to now, and they've built this massive platform with close to 700 million users. The wild part? All those risky moves they made with podcasts, AI, and ads are actually working out. They're not content being just a music service anymore. Spotify wants to dominate everything you listen to, and they're making it happen. Their latest move with AI-powered advertising is pretty smart—small businesses can now create their own ads without breaking the bank. That means more revenue coming in beyond what we pay for Premium. What strikes me most is how devoted their users are. While $AAPL and $AMZN treat music like just another feature in their massive ecosystems, Spotify really nails the personal touch. Their recommendations feel like they're reading your mind, and they actually support creators in meaningful ways. That's why people stick around, especially the younger crowd that discovered music through the app. The tech giants are still trying to muscle in, and ad revenue isn't always predictable, but Spotify's position is way stronger—debt-free with solid cash flow.

  • nyawful
    Simply Nyawful (@nyawful) reported

    Got $100 from my mom for my birthday. Spent $20 on a book for myself + BUCK-TICK's latest album on iTunes... ...and $70 on books and toys for my 3yo 👀. I... acknowledge I have a problem 😭. Doesn't help I started buying from Mercari, some good deals there on toys. 😔

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