iTunes

iTunes Outage Map

The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

iTunes users affected:

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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
New Bedford, MA 1
Sydney, NSW 1
Spring Branch, TX 1
Traverse City, MI 1
Portland, OR 1
Guayaquil, Provincia del Guayas 1
Naperville, IL 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • point5 Coffee McGregger (@point5) reported

    @awilkinson I pray not. The podcast experience is terrible in Spotify ans iTunes

  • Dahmolah Elon Mosque (@Dahmolah) reported

    Although i have problem with itunes chart especially naija own.

  • Alex66918230 🌈Kirito (@Alex66918230) reported

    @AppleSupport Hi there, I have a problem with my Apple ID. I cannot add funds to Apple ID and it said 'ask iTunes store support for help'. How can I solve this?

  • dlaminibabe august🪐 (@dlaminibabe) reported

    @duafutures why are u so pressed literally your fanbase is doing a massive buying party for OTHER SONG, can u please send your source where it’s said that there’s no payola involved on iTunes Charts? If u send it I’ll delete i don’t have problem with it...

  • lke73_historian The Plodding Historian📚 (@lke73_historian) reported

    @jenny_sinclair Ah. The “Geniuses” at work. They FUBARed my Dad’s iPod with their “genius”. They have no idea about their products, except how to sort an iTunes download issue.

  • Kiss_The_Tip J'Dub™ (@Kiss_The_Tip) reported

    This #VERZUZ is terrible .. I’ll just play the songs on my iTunes

  • CCathorall Cassie Cathorall (@CCathorall) reported

    @TMNT @paramountplus Ok this is good... except i dont have that service and i dont plan on getting it... i just want the rest of the series on iTunes 😫

  • MrGosh82 MrGosh (@MrGosh82) reported

    @alyx_xander Netflix didn't make money for years the same people who ***** about GP most likely have iTunes and Netflix but because it's Microsoft there's a issue if Sony had a GP be crickets

  • FNAOTY dariv 🍒 (@FNAOTY) reported

    @physicaljudas BUY LEVITATING ON ITUNES BUY LEVITATING ON ITUNES BUY LEVITATING ON ITUNES BUY LEVITATING ON ITUNES BUY LEVITATING ON ITUNES not my problem

  • MohamedRaffN Mohamed Rafeek (@MohamedRaffN) reported

    @tim_cook @AppleSupport I have recently replaced battery of my iPhone 7Plus so I have backed up the iPhone to iTunes. After service when I restored I could only restore 226MB of data out of 96GB(original backup), I request you to help me to get the backup restored

  • DST_Elesa Latex Zebstrika (Elesa) (@DST_Elesa) reported

    Having a bit of trouble salvaging some of my early iTunes purchases.... If I can't use the ones I acquired legally years ago, then I'll just have to re-acquire them *illegally* >;)

  • cbryanjones C Bryan Jones (@cbryanjones) reported

    @libsyn Thank you, Rob, for explaining on The Feed how to fix the endless login loop for Podcasts Connect. We have long used iTunes Site Manager for our network artist page, and the Apple ID we use for that was never "fully" activated. I followed your instructions and … voila!

  • Darth_Hretha ❄️Eagle Warhawk❄️ (@Darth_Hretha) reported

    I hate itunes. Spent 2 hours trying to fix a problem when the solution was to roll back the program to an earlier version. Apparently, they no longer support my ipod anymore. Booo!

  • PatrickJMB Patrick Brannigan 💙💙 🎼🎶📸 Ventilation (@PatrickJMB) reported

    An outstandingly 1st world problem: iTunes stripped out information from many of my "songs" - they all appear in one massive album. Still have no idea how to solve this. If you try to regroup the files iTunes ignores the info. So much for Apple's ease of use.

  • kimhyjs predebut vivi (@kimhyjs) reported

    @icyhyunjins thats why that boy group is not working !! they just get itunes **** but i remember when even orbits randomly got hi high to no.1 when that bg just had a cb and we’re trying to stay no.1 in the itunes chart 😭

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