iTunes

iTunes Outage Map

The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

iTunes users affected:

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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Dillon, CO 1
Kansas City, KS 1
Cardiff, Wales 1
Hannover, Lower Saxony 1
New Bedford, MA 1
Sydney, NSW 1
Spring Branch, TX 1
Traverse City, MI 1
Portland, OR 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • computingadvice computerbot (@computingadvice) reported

    Jot this one down: Always scroll a .png file with iTunes. Don't thank me, pals—it's my job!

  • funkyfreshalien salem struggle tweets | comms closed (@funkyfreshalien) reported

    so my pc was having problems with updating for months and so we finally re-installed windows today. i have spent like 6 hours doing updates and downloads and such. but it means i can finally download itunes onto my pc. which means that finally, after years of being denied,

  • niksaxz Niksa (@niksaxz) reported

    My apple pay is not working - ''your purchase could not be Compelted for assistance contact itunes support''. Anyone else got same problem? How to fix please help!

  • wearediamnds WeAreDiamonds (@wearediamnds) reported

    Spotify's algorithm for guessing what music I like is pretty awful. I want to invest in CDs and a CD boombox since Apple took away my THOUSANDS of songs saved in iTunes plus tech service on their ****** 2016 ipod. My 2006 ipod lasted 10 years. 2016 ipod died in 2018.

  • NorracAA AA (@NorracAA) reported

    @bts_radelaide @bts_aus Searched for it but not coming up on iTunes for me. Anyone else have that problem?

  • ProGenitor09 Jeremy (@ProGenitor09) reported

    @jcvnj @AndrewMarchand I downloaded the apple TV app on my smart TV, which is where I entered in what I thought was my login and password from back in the day when I used iTunes. It told me I had to reset the password at the iforgot site, which I did on my Android phone. Once the new password was

  • claireeod claire (@claireeod) reported

    problem solved i bought it on itunes lol

  • wdytagustd ᴬᴰ² ʞiwi⁷🥝🤠 THAT THAT OUT NOW (@wdytagustd) reported

    @AgustDtop its a bit weird mmaybe theres a problem with itunes?

  • slayybiebers vanessa is honest (@slayybiebers) reported

    @HESAIDBELIEBERS @Erylieber Can u please share me the link of both itunes clean and explicit version of honest ? I need to buy the song but my itunes is showing error

  • TheRealTeagle Alone Musk (@TheRealTeagle) reported

    I love how the itunes solution for simple, nearly cosmetic issues, that have been ongoing since at least 2009 is "wipe and restore your device." No, you ******* fix it.

  • RemaStats REMA STATS🦇🌎 (@RemaStats) reported

    .@heisrema’s “Calm Down” re-peaks #18 on France🇫🇷 iTunes Charts. #RaveAndRoses

  • maria_lamb_ Maria Lamb (@maria_lamb_) reported

    @wild_one1998 Is it the other storage? I think I had to do a full backup (if have crypto wallets make sure you have your recovery phrases etc written down) and reset with iTunes then most of it was gone.

  • JJHasNoGame JJHasNoGame (@JJHasNoGame) reported

    @Cbrbite That was my 2nd option for the phone I had the 12 pro Max and I liked it But I went with the Samsung because I was having so much iPhone issues and you gotta pay for iTunes and everything per month

  • Altavistagoogle Altavistagoogle🇨🇦 (@Altavistagoogle) reported

    @JCMF2424 Almost, you need a free iTunes/Apple ID. Some people seem to think Apple is a satanic cult, like entering a Catholic Church when they are Baptist. “I’ll never buy an Apple product” is a sign of some serious mental issues.

  • maria_lamb_ Maria Lamb (@maria_lamb_) reported

    @wild_one1998 Is it the other storage? I think I had to do a full backup (if have crypto wallets etc make sure you have your recovery phrases etc written down) and reset with iTunes then most of it was gone.

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