iTunes Outage Map

The following outage map shows the most recent locations worldwide where iTunes users have reported their issues and outages. If you are having an issue with iTunes and your area is not listed, make sure to submit a report below

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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

iTunes Most Affected Locations

Outage reports and issues in the past 15 days originated from:
Location Reports
London, England 2
San Antonio, TX 2
Seattle, WA 2
Paris, Île-de-France 2
Brighton and Hove, England 1
Clinton Township, MI 1
Ikeja, Lagos State 1
Croydon, England 1
Portsmouth, England 1
Bristol, England 1
Rocklin, CA 1
Sydney, NSW 1
Wolcott, CT 1
Piranhas, AL 1
Finsbury Park, England 1
Donegal, Ulster 1
Cape Town, Western Cape 1
Malibu Hills, CA 1
Tampa, FL 1
Heroica Matamoros, TAM 1
Gießen, Hessen 1
Loughborough, England 1
Littlehampton, England 1
Bogotá, Distrito Capital de Bogotá 1
Brooklyn, NY 1
Horsham, England 1
Branford, CT 1
Odessa Woods, FL 1
Livingston, TN 1
Montréal, QC 1
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iTunes Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:
  • Sam Moffatt (@pasamio) reported

    @fmbillwatt The sad world where you long for iTunes to be back and somehow worked better even though you cursed it. Podcasts have been broken for me for years to the point I’ve dwelled on building my own app to suit my needs.

  • Renji (@renj1s) reported

    @spenczz Dawg I get it I love Apple Music on IPhone but I can’t get ITunes on my android phone but that’s obv not a main issue just little Uhhh and second On my pc It’s so *** they need to update it shits looks like they haven’t changed it’s since 2016

  • Sabamika (@Sabamika1) reported

    @DIET_RIOT_07 What kind of phone? iPhone has to be reset using iTunes. There's a trick for Android that allows you to reset the phone without having the ability to unlock it. Some models are different. 1. Turn phone off, hold volume down and hold power. 2. Choose factory reset. 3. Choose yes.

  • Jennifer Niles 💜 👑 💜 (@iamjniles) reported

    @AndrewGreene864 @AkhilJaxxn I understand but I'm curious if the streaming apps can tell what the device volume is? If I have my phone or laptop volume turned down or on mute, that still counts, right? As long as the app itself (Spotify, itunes) is turned up.

  • soOoOoOphie (@parxsticknpoke) reported

    so my problem with itunes was down to my cable just being broken. some internal wires were probably broken or something

  • Joel Bernstein (@CastIrony) reported

    @MarioGuzman Maybe? But I don’t think any of the library management issues brought up in that thread are new, and I don’t think many of the other hassles I went through any of the times I tried to organize my iTunes library were unique to me?

  • Jennifer Niles 💜 👑 💜 (@iamjniles) reported

    @andjustice4some @AkhilJaxxn I can understand if they track volume through the app itself (ie, Spotify or iTunes) but I'm curious if they can tell if the volume is down on the device (such as my laptop). I can leave Spotify at full volume but turn my laptop volume down.

  • Joel Bernstein (@CastIrony) reported

    @MarioGuzman I agree with all of it but also iTunes has *always* been terrible at music library organization.

  • Always David Hahn™ (******, profanity, mild gore) (@David_Hahn) reported

    Hi, I'm iTunes. Do not ever leave me open in your PC over night because at some point during the night I WILL SHUT ALL YOUR **** DOWN

  • Spankenheim (@disgruntledeng) reported

    @WaluigiCubed well there's your problem right there. Remove PC and insert Mac. (pure sarcasm, I'm on a PC too and itunes on the pc is not the greatest of experiences)

  • SpanishYN (@SpanishYN) reported

    @Mjoga6 Paypal is preffered but iTunes or Google Play giftcard is also not a problem :)

  • Bae (@bae_baenicki) reported

    @chartdata @GloTheofficial @iamcardib Now there is absolutely no problem being no1 on Apple . But when you’re not even top 70 on both iTunes and Spotify but somehow no1 on a platform where daily numbers can’t be tracked lol. But let me clamp my tongue coz it is obvious . Congrats glo

  • 🌱Archiethewonderdog 💙 (@Archiewonderdog) reported

    @Sheffield_Kevin I have all those I want to keep in the loft as I’ve had to import them to iTunes three times due to various computer problems. Those I don’t want have gone to Music Magpie/We Buy Books/Ziffit - it’s worth checking all three as sometimes one will take something the others won’t.

  • Malodorous Stink (@Malodorousstink) reported from Brighton and Hove, England

    @AppleSupport why are you ripping off customers in iTunes. I’ve just spoken to “customer service “ who have told me tough even though you paid for episodes and it reduced saying “complete my season” now it just gives whole season price. This is price gouging

  • Refilwe Moloto (@RefilWest) reported

    @nafisa1 Yeah, the SARB cracked down on sites that predominantly trade crypto a few weeks ago. That seems to be the other side of their business, so my bank is literally blocked from fulfilling the iTunes purchase - even after the manager tried to override the “rule”.

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