iTunes Outage Map
The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
iTunes users affected:

iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Location | Reports |
---|---|
Belleville, IL | 1 |
Fernley, NV | 1 |
Rocky Mount, NC | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iTunes Issues Reports
Latest outage, problems and issue reports in social media:
-
samiii • STREAM LAST PIECE (@strwbryshrtb) reported
Also idk if anyone else is having problems with iTunes? But like I keep having to redownload the tracks for some reason and sometimes it doesn’t show that I alreadt purchased all of the tracks 😔 #GOT7_YouAreOurLastPiece #갓세븐 #GOT7 @GOT7Official
-
Nick Sharkey (@sharkey) reported
Public Service Announcement: iTunes has Tropic Thunder on sale for $5. Repeat: you can buy Tropic Thunder for $5.
-
Breath 💸Shu (@Igot7sh00) reported
@allkpop Not just iTunes, YouTube is having problems too , albums were sold out in first day and there is no enough albums!! Jype what are you doing for real!
-
~ ETHER ~ (@etheredm) reported
Slow Down is now live on Apple Music and iTunes 🎶. Keep the support going!
-
katnuna ☾ (@katnuna) reported
do we still have iTunes problem or na? #GOT7_YouAreOurLastPiece #GOT7_LastPiece
-
༊*·˚ ☾ BREATH OF LOVE : LAST PIECE (@sickofurshit00) reported
@oneandonlyG7 @iTunes Same problem for Australia. This is so annoying, I hope they fix this problem soon :/
-
Devlin Paddock (@devlin_paddock) reported
@Apple Also if possible i would prefer there to be a button to delete ITuneslibrary.itl if it was generated by a newer version of iTunes ( just annoying having to go through my computer trying to find the file) I realize this is a fringe issue though so I don't blame you for this
-
Gary Brizalera (@ek_31_) reported
Looking to leave itunes. Tell me which (preferably free) service/platform to move to. Has to be more than just streaming - need mp3/flac storage and playback - so basically closest thing to iTunes w/o it being iTunes.. thx!
-
Dania |KTH1 (@BTAEll) reported
Hello @jypnation & @orchtweets @GOT7Official album has been released today on iTunes but it doesn't appear in some countries like ( Philippines, Mexico, Italy, Turkey etc.,) because of the mixup of releasing dates can you please check and solve the issue asap
-
David Martin (@davidwrmartin) reported
@avantghettonyc @uforb2000 I get a ton of **** for this, mostly from members of my family as not many others are using my phone for music, but In iTunes I have always just made playlists and they are almost always just whole albums by a single artist. I have none of these problems you talk about
-
*:.。.⁷ ᶠᵒʳ ⁷.。.:* (@g7__turnup) reported
@GOT7Official PLS FIX THE ITUNES AND YOUTUBE PROBLEM #GOT7 @GOT7Official #GOT7_LastPiece
-
ru.겸 ☾ (semi hiatus bcz of finals) (@Ru_Kyum) reported
Hello @jypnation & @orchtweets @GOT7Official album has been released today on iTunes but it doesn't appear in some countries like ( Philippines, Mexico, Italy, Turkey etc.,) because of the mixup of releasing dates can you please check and solve the issue asap
-
Pao🌌 (@aiteaite_jiaer) reported
@GOT7Official Hey!!! We have an issue with iTunes, are you planning on fixing it?? The date of release is WRONG in many countries...
-
HighDefDiscNews.com (@HighDefDiscNews) reported
@TomSteffler They should have fixed this problem by now. I don’t see why you can’t play the iTunes extras on those apps.
-
Breath ♡༄of ♡༄love ♡༄ (@G7fairtreatment) reported
Hello @jypnation & @orchtweets @GOT7Official album has been released today on iTunes but it doesn't appear in some countries like ( Philippines, Mexico, Italy, Turkey etc.,) because of the mixup of releasing dates can you please check and solve the issue asap