iTunes Outage Map
The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
iTunes users affected:
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Errors
iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Adelaide, SA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iTunes Issues Reports
Latest outage, problems and issue reports in social media:
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Dust Baby
(@dustbabymusic) reported
So. I was switching up albums. Vaccine was finished and I bought it on iTunes. Went to listen. All was there was the Two track only because I already owned 6 tracks from the previous album getting took down. Deleted both from my library in a drunk stupor. Can’t repurchase! HELP!
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Apple Tomorrow
(@Apple_Tomorrow) reported
@chartier @ThisIsNoahEvans Two things: 1- It isn’t just iTunes. It’s Netflix, Amazon, Hulu… all of them. So it’s already not an “Apple problem.” 2- It’s the exact same on Android as well. This is because taking screenshots or recording of such content just isn’t allowed by the actual guys who made them.
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Tommy King
(@tommyking04_) reported
@Akokiteconnect1 @sakpo0007_ @talkofthecharts Make new release no hold us down abeg 😤🙏,this one no be Apple/itunes chart 🙄
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Blue ‘Trane
(@TheBlueTrane) reported
@mattforclimate @AppleSupport @AppleMusic The cynic in me thinks they’re trying to get everyone to subscribe to their streaming format away from their iTunes Match service, but everything on my iTunes is bought & paid for music, I won’t subscribe to streaming until it’s more ethically financed in favour of the artists
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Sad, Rad and Sleepy Mona!🏳️🌈🏳️⚧️
(@sleepiestcloud) reported
@psuedofolio I mean pretty much, it's been proven time and time again that the only way to beat piracy is to make a better service than the pirates are offering. For the bogstandard person, when it was between CDs and mp3 downloads, that's an easy question but between kazaa and iTunes is easy
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Jason
(@Worthless_Stuff) reported
@iTunes how do I get money back? Your service won't play songs after I paid for it. #horrible
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Nacho (not edible)
(@Mewlabu) reported
Anyone who knows his iTunes and apple music work have any issues with the older songs on the album not downloading after it hit midnight? Someone is asking for help and I haven't a clue.
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LadyB
(@Lady_Barlow) reported
@JamesGunn Man!! I had to go to four different movie streaming shops to find Super as I had lost my DVD copy. Finally got it on iTunes. It’s a sad day when a service doesn’t have one of my favorite director’s movies!
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Mixes 'n' Tapes
(@mixesntapes) reported
Premiering ya boy, James Smith, layin' down some bars on his new LP, Hella Hungry. Check it now on iTunes.
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Sarah ☀️🌻
(@Sarahx3Prodz) reported
sad to see that Germany is dropping down so quickly again in the iTunes album charts.. 😭 but honestly getting to 71 in the first place was already such a big achievement I didn't expect to happen 🙏🏻🥰 #ThreeSixFive @MSuppasit #MewSuppasit #มิวศุภศิษฏ์
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Marc Hayden
(@marchaydenphoto) reported
@AppleSupport iTunes Match is broken and you haven’t helped a single person resolve it.
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Caitlyn Lynch aka Catherine Bilson
(@caitlynlynch6) reported
@DeniseDT @KaylaAncrum @realjacksonford Me too - I publish through Findaway Voices. Great aggregator service, gets my audiobooks onto Audible, iTunes, Kobo, library services like Libby and Overdrive.
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nonsuchandy
(@Ips65) reported
@AppleSupport @ayobobun Do you not collate all the reports of the iTunes Match problem? If you did then you’d realise that nothing you ask any customer to do will fix the issue. The problem is at apples end. Please sort it or refund us for a service that isn’t working. @AppleSupport
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JOHN JONES
(@singerjohnjones) reported
1 90-minute phone call. 4 @apple reps, 2 were senior advisors. No one could fix my iTunes issue. “Update the OS and if the problem persists, call us back.” And they hung up. The update didn’t change anything. Why can’t Apple fix their own app that’s over 20 years old?
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ً chuvis rise from the dead
(@ljnghe) reported
@Aruareo if it's not possible to send a google play or itunes gift card bc of country issues, i'll ask if there are other ways to send money! i'm trying to avoid having to log in other accs as much as possible but it can't be helped if there's no other options :(
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