iTunes

iTunes Outage Map

The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

iTunes users affected:

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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
New Bedford, MA 1
Sydney, NSW 1
Spring Branch, TX 1
Traverse City, MI 1
Portland, OR 1
Guayaquil, Provincia del Guayas 1
Naperville, IL 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • yvgrh Fearless (Taylor's Version) April 09 (@yvgrh) reported

    @HavefunPlat @gardadewangga iTunes is the platform you buy music/movies/books, Apple Music is the streaming service

  • _woebetide_ Elizabeth, gender privateer (@_woebetide_) reported

    argh, first (personal app) customer support email in months, and in trying to make sure the advice I was about to give them worked, found 2 more bugs >< Files export on iOS broken (iTunes export still works though!), duplicate recipes on macOS broken

  • seesawtrash_ ᴮᴱgrace⁷ 🤡 (@seesawtrash_) reported

    @truecrystal3 @FirstLoveOT7 @PriscaMar_BTS7 I think the good thing is that there are enough free trials that people could take advantage of. The issue is that it’s so tricky to use, especially the part about sales/streams getting mixed up because of the itunes/AM confusion. Feel like we need to split them.

  • SaeedFaridzadeh Saeed Faridzadeh (@SaeedFaridzadeh) reported

    @michaelwolf16 @freedominguez Sorry, I meant purchasing albums on iTunes. Not Apples newer streaming service.

  • NickFoxstats Nick Fox 🌹 (@NickFoxstats) reported

    @ocesarbeck On windows 10 - got an issue with identifying the usb device - maybe it’s because I have a third party cable? Not identified in iTunes or PC 😢😢

  • MuloiwaThendo Thendo Muloiwa (@MuloiwaThendo) reported

    @prentuli @Kgaugelo_Moeng You literally rest the phone using iTunes. You login into your iCloud account on to iTunes connect your device and follow the prompts

  • _UnderTheKnife Mr. Deonte (@_UnderTheKnife) reported

    @JoseWorldPeace Should have bought the CD and then imported into iTunes. Then you wouldn’t have run into this problem

  • Bris00218 Bri (April 15th 🚂💚🖤💚) (@Bris00218) reported

    @OlanRogers Hey, Olan I'm a fan of Final Space, but I have an issue with watching new episodes. I've brought Season 3 off Itunes or the Apple Store and for some weird reason it hasn't updated Season 3 Episode List. Do you know when New Episodes are added? #FinalSpaceseason3

  • ossanfcker rii ✨ giant robot time (@ossanfcker) reported

    @Oh314lover lmao i don’t play any of the mobage i’m into anymore, can’t login to old jp itunes, dropped a3 en for genshin, now i just read tls,,, unfortunately the dilfs don’t have cards tho :/ but we got three ossans

  • K_Pop_Papi FLOOFY | Tomo ☆ DJ K-Pop Papi (@K_Pop_Papi) reported

    God I wanna switch to anything but iTunes but the problem is no alternatives let you put music on my phone and that's the biggest dealbreaker.

  • crsofr Christoffe® (@crsofr) reported

    Having to troubleshoot a billing issue via iTunes is a major encouragement to go back to Android.

  • cutWITHtheE Starshopper (@cutWITHtheE) reported

    @ArsChemia @marybaphomet To be totally honest, while I have a huge collection of CDs, I would love to magically transpose them all onto my phone. It’s so much more convenient. No scratches and skips. No broken jewel cases But I don’t stream; I purchase stuff via iTunes. I believe in supporting artists👍

  • Bryan_Infiniti B Y R O N (@Bryan_Infiniti) reported

    @Chiconstrucao That blows. I think I had trouble finding them on iTunes too. YouTube (or p*rating) should solve the problem. They used to be on both major streaming services I dunno if they backed out or something.

  • trashcanmagic Dances with Worms (@trashcanmagic) reported

    @UltVictory I think that's how itunes used to work no idea what it does now though. I just pay for a service now; frankly I actually find it a lot more worthwhile than any of the video streaming services wrt content/cost

  • princexhermes (@princexhermes) reported

    @audiomack having an itunes subscription problem

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