iTunes

iTunes Outage Map

The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

iTunes users affected:

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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Sydney, NSW 1
Spring Branch, TX 1
Traverse City, MI 1
Portland, OR 1
Guayaquil, Provincia del Guayas 1
Naperville, IL 1
Perth, WA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • RollingDice8 RollingDice (@RollingDice8) reported

    @caroledwine I was just notified that there have been unauthorized charges on my iTunes, Amazzon and Veesa accounts. jl42df4@tecksupport . com said that I need to resubmit all of my account information immediately or risk an interruption to my service. I’ll get right on that jl42df4…

  • onikasbarbiee_ 𝔒𝔫𝔦𝔨𝔞’𝔰 𝔖𝔬𝔫🌴💕 (@onikasbarbiee_) reported

    @queenonikus2 My Mac is broken and iTunes is only for apple I think. All I know is it doesn’t work on iphone anymore but thanks

  • treykthethird Trey Radu-Blackburn - BLACK LIVES MATTER (@treykthethird) reported

    Why is Apple Music (since I can’t have iTunes anymore) so terrible? Like. Where is half my music? Are you mad because I’ve had a ton of CDs since 1997 and I still cherish them and want access to them digitally? Rude.

  • borarmy77 borarmy (@borarmy77) reported

    @b0raHae_613 I credit card was broken about a month 🥲 I can’t even buy butter on iTunes

  • wintermemory520 mary (@wintermemory520) reported

    Viu finally accepted my payment and it actually worked. After three times of error and I needed to ask for a refund to itunes!!! Finally!!!!

  • sabbathfans 𝖇𝖑𝖆𝖈𝖐 𝖘𝖆𝖇𝖇𝖆𝖙𝖍 𝖔𝖓𝖑𝖎𝖓𝖊 (@sabbathfans) reported

    Really REALLY love the tracks "Rock In Peace", "Band Down", & "Dogbone Alley" from QR10. Really wish Frankie left it on iTunes - I never understood the decision to withdraw from digital distribution when there was never any physical versions printed.

  • frankiefermi HAUS OF FRANKIE (@frankiefermi) reported

    @danieIgaga @AppleMusic ARTPOP has never been published in Apple Digital Master, not even on iTunes which is why it isn’t also on Apple Music. I am pretty sure that is down to the label as they’re the one in charge of uploading the content onto the platform.

  • Gary_E_Davis Gary E Davis (@Gary_E_Davis) reported

    @Alana_DeLaGarza I didn't just watch last nights finale I bought it from apple itunes. I had to actually own Isobel taking down Vargas! Awesome stuff!!

  • Sammy_c4t Sam (@Sammy_c4t) reported

    @KingEtxrnity @talkofthecharts girl the bts song is falling down on AM#55 is falling down on Spotify US #14.and iTunes 150k? bc u sending money to U.S fans to do double accounts and buy? and get a #1 do u think thats no fraud? do u think that means they are successful? lmao. bts got 50%+ streams filtered BOTS

  • mapofthesoI sol ⁷ bts poly truther 🥞 (@mapofthesoI) reported

    y’all for some reason butter won’t play on apple music for me unless it’s downloaded (i bought it on itunes so i have to remove the download for the streams to count) and i keep getting an error message :/ i’ve never had this happen w any songs so i’m confused hhh

  • mikerugnetta Mike Rugnetta (@mikerugnetta) reported

    @PK_PDX @PhilosophyTube iTunes: sup loser gonna need u to sign in Me: Why? I only want to listen to local files. iTunes: GET A LOAD OF THIS BIG SHOT gonna need u to sign in twice now, big shot

  • stenkachristian Stenka Christiansen (@stenkachristian) reported

    @Nordea_FI @Apple Payments thru itunes by businesscards not going thru in @Nordea_FI . “Problem accessing /REDIRECT/V1/SECURE3D/PostToRedirect...... Reason:Forbidden”

  • BillStewart415 Bill Stewart (@BillStewart415) reported

    @THM_T17 @CortlandCoffey @TheAmberPicota Friend of mine had the Danger Hiptop at a New Year's Eve party, using it to monitor alerts to make sure the brand new service "Apple iTunes" stayed up and running.

  • BlueTubeTop ⒶⓃⒹⓇⓄⒾⒹ ①⑧ (@BlueTubeTop) reported

    @nishaprint It’s plummeting down iTunes from what I’ve heard

  • xrpfeline XRPFELINE (@xrpfeline) reported

    @SquawkCNBC I don't know how a digital music service will be better than Tower Records.... I don't know how anything will replace itunes....

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