iTunes

iTunes Outage Map

The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

iTunes users affected:

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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Sydney, NSW 1
Spring Branch, TX 1
Traverse City, MI 1
Portland, OR 1
Guayaquil, Provincia del Guayas 1
Naperville, IL 1
Perth, WA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • joel_eman Joel Eman (@joel_eman) reported

    @hashtag7thson Dude...Apple has been trying to phase out iTunes for the last couple years and Apple music just started doing it too with the shuffle. I refuse to pay for the streaming service, stop shuffling around my jams.

  • miketurtlexxx A TURTLE WHO DOESN'T USE NINJA WEAPONS (@miketurtlexxx) reported

    @larknation69 And I think Apple has its own service but not sure how it works for downloading. iTunes Store for Windows 10 another option. Also Spotify Premium I think has a way to download music but it is tricky finding it on your PC hard drive and fixing the metadata where you can play it.

  • activekook Daisy 🌼❄️ (@activekook) reported

    Hopefully all the iTunes and amazon work we done last year pay in ifpi 😭😭 We good in Spotify streaming we top 10 and on buying digitally we did well too and we have physical sales, but it's only am the problem 🙃

  • klbtyomb raycrim (@klbtyomb) reported

    itunes c terrible

  • jonatan_suarez Jonatan Suarez  (@jonatan_suarez) reported

    @opa334dev that's what i did in order to fix that issue i had on my iphone xs max trying to restore from ios13.3.1 to ios14.3, that did the trick ----> uninstall iTunes and everything related to it, then install this version of iTunes and try again

  • treaycherous jean the cool boi. (@treaycherous) reported

    Didn’t even know itunes is still a thing... I thought apple shut them down last year. 😭

  • Heizenberg9 Heizenberg (@Heizenberg9) reported

    @AMELKHAN505 @Pwn20wnd Altserver is more convenient, easy to resign and can be done wirelessly as well as long as you have alt server running on your pc and enabled wireless syncing in iTunes I think, doesn’t work properly sometimes for me but it’s pretty useful when it does work

  • SelenaisRARE_ I Love Selene (@SelenaisRARE_) reported

    At least we streaming for right now cus iTunes is not working for me

  • THEREALSYMONE1 ♡♉SUPER☆♉♡ (@THEREALSYMONE1) reported

    @ShayBlack49 Noone uses cds anymore aunt u have to have a music streaming service for example Apple music spotify or tidal... iTunes etc

  • anotherharlow angelica. (@anotherharlow) reported

    @imrubygloom If you already have another Apple ID, then just log out of the first one and sign in with the new one , but then again, I don’t know how iTunes works

  • GeoffEff Geoff Farinha (@GeoffEff) reported

    @gerro70 @tooSAVERAGE Does it?! I was actually wondering this the other day but haven't had time to sit down and test it out. I own dozens of movies in iTunes and now our house is all CCGTV I thought it was all unwatchable. Great!

  • VArdenShep V. Arden Shepard (@VArdenShep) reported

    @XaiaX @KyleOrl The labels’ hostility to digital distribution, paired with some terrible attempts to have custom DRM gave consumers no legal means to, ummm, just give them money meant that no one got into the habit of paying for it... until iTunes and the iPOd. Also...

  • gvalivesmatter Sarah e (@gvalivesmatter) reported

    itunes needs parental restrictions. i'd get in less trouble

  • ZeldaTsu Rayu🇿🇦🇫🇷 #Everylove (@ZeldaTsu) reported

    @hwms25 1st update ur apps then update ur payment method from setting! If this didn’t work then u need to sign out of ITunes and App Store then sign in again

  • minkotwt Simplifying random stuff (@minkotwt) reported

    @googieguu @YouTube That's way too much, maybe tone it down to 4 videos an hour maybe 30 minutes, or just move to Spotify/iTunes, hope this helps

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