iTunes Outage Map
The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
iTunes users affected:
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Errors
iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Dillon, CO | 1 |
| Kansas City, KS | 1 |
| Cardiff, Wales | 1 |
| Hannover, Lower Saxony | 1 |
| New Bedford, MA | 1 |
| Sydney, NSW | 1 |
| Spring Branch, TX | 1 |
| Traverse City, MI | 1 |
| Portland, OR | 1 |
| Guayaquil, Provincia del Guayas | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iTunes Issues Reports
Latest outage, problems and issue reports in social media:
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THE DR MR Quantum™️
(@quantumDreamer0) reported
@siggykuu Do you have Apple Music? I heard sometimes that can cause some weird issues within iTunes
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CommonEnemy 🇨🇺 🇵🇸
(@TheC0mm0nEnemy) reported
Streaming music obviously has its issues, but its wild to me that I brought a few hundred dollars worth of music on iTunes in the mid 2000s and couldnt even begin to guess how I would ever access that account again.
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Bob
(@bobbigmac) reported
My single biggest issue is how random everything is, even when it isn't set to shuffle, feels like someone screwed up their itunes library (you know) then had to put everything back together from the weirdly named mp3 files. I like an album to have a beginning, middle, and end.
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Marc Masters 🌵
(@Marcissist) reported
@AbstractTruth @lee_re Oh yeah, iTunes has had so many problems for at least a decade now. At least it stopped deleting the entire library from my phone though haha.
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Rachel Atkinson
(@daughterofashep) reported
I'm having a terrible morning of procrastination but did make my first playlist on iTunes so you know, not a complete disaster
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not steve
(@artisticdildo) reported
I downloaded iTunes to #BuyCoconutsOniTunes and now my boobs are bigger! Streamed it on Spotify and they started bouncing up and down!
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David Menestres
(@AbstractTruth) reported
@lee_re @Marcissist That's what they count on! And this isn't a new problem, goes back at least 5-6 years (which is the last time I used iTunes regularly).
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Travis Reier
(@travisreier) reported
About to go down a Neil Young rabbit hole on iTunes and not sorry about it.
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Quinn Comendant
(@com) reported
Two days ago, I noticed I was unable to update apps or play music from iTunes Match on my iPhone or MacBook Pro. The error was “Your account has been disabled in the App Store and iTunes.” I chatted with Apple support, and they were able to unblock my account.
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Paul McGrane
(@pmcg) reported
from
Durham, North Carolina
Heh … I can manage my own computer and this is obviously an iTunes server problem they will have to fix on their end … But what about the rubes!
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luz; 2011 ¡!
(@ichlovebot) reported
@iVIOLETSFOROSES broken home BUY 2011 ON ITUNES #5sos2011
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Alex Borges
(@aborges_alex) reported
@Grady_Booch But there is a problem of casual literature being unfundable in a world where everyone wants to just get a pirated pdf. This is why amazon kindle exists. Why the iTunes store and other media walked garden where created. Why all studios are doing their own content distro.
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Jeffrey Andrews
(@bustakappa02) reported
@edsheeran I preordered “Merry Christmas” on iTunes and downloaded it today when it said it was available, but when I tried to play it it says it’s not available in my country/region. I’m on the east coast of the U.S. I don’t understand what’s going on. Anyone else having problems?
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Sadboi Cilan
(@CilanSteele) reported
@IcedTeaDermant The problem was that it wouldn’t transfer from my desktop to my iTunes for whatever reason. I just caved and made space to download GarageBand.
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Into the Fire
(@into_teh_fire) reported
@arseblog Downloads will not even start downloading. I've tried every link at the bottom of the page - DOWNLOAD – ITUNES – SPOTIFY – ACAST – RSS. None of them working for me. Anyway, pretty sure it's my issue. Thanks for responding.
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