iTunes

iTunes Outage Map

The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

iTunes users affected:

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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Dillon, CO 1
Kansas City, KS 1
Cardiff, Wales 1
Hannover, Lower Saxony 1
New Bedford, MA 1
Sydney, NSW 1
Spring Branch, TX 1
Traverse City, MI 1
Portland, OR 1
Guayaquil, Provincia del Guayas 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • gr34t_sc0tt amber (@gr34t_sc0tt) reported

    is the itunes store down for anyone else? it freezes whenever i search anything🤔

  • laceisaverb Lace Cameron (they/them) (@laceisaverb) reported

    @sadgalnance It’s not on any kind of streaming service because I’m weird about music. I own all my music on iTunes. For some reason I’m not into Spotify or anything, I’m very neurotic about my music lol

  • DumbNathan Dumb Nathan Fielder 🥼 (@DumbNathan) reported

    @mad_frogger @DeItaone Huge % of the population used to steal/pirate all of their music library. Sure don't feel bad for them being "forced" to pay for a subscription service, buy on iTunes, or deal with ads. Pretty sure music still exists.

  • IBARUAJIBOLA Ajibola IBARU (@IBARUAJIBOLA) reported

    Steve Jobs plan with iTunes and the iTunes music store, was to use the music to sell iPods and to solve the piracy problem. iTunes gave Apple massive market share which it the moved from the iPod to the iPhone and then to the iPad. A good day for all involved.

  • dragularboi purpleshades (@dragularboi) reported

    So Nintendo has struck 500+ of DeoxysPrime's uploads of Nintendo music. Nintendo, seriously. Put your music on Spotify, ITunes, or make a YouTube account or something. This would not be a damn problem if you offered a feasible alternative. I don't understand corporations, man...

  • yougonfinna avvmxx 🦞 (@yougonfinna) reported

    @mawju5 Spotify (other streaming too) lyric-search is relatively new. Plus not all service provide that feature. Def not on iTunes etc

  • amlfrncs amal francis (@amlfrncs) reported

    @marvinabraham @themellowhost one limitation comes to mind: no real way to transfer photos over to pc. i have to set up my pc as an ftp server to transfer content over. 😑 that or i'll have to buy expensive third party software. they stopped supporting itunes for windows a few years back.

  • GJamesBerigan I, Nobody (@GJamesBerigan) reported from Lincoln, Nebraska

    Something’s weird with my @AppleTV 4K G1. Since returning from France, it won’t play @SecurityNow from my @iTunes library properly. Works on an older AppleTV HD. AirPlay works. Only show that has problems. Even older episodes that I’d played before don’t play now. Up to date.

  • Primemeow Starfang Primemeow #BLM #ACAB (@Primemeow) reported

    @JamesonTBynum @lifeblood_core @Lewchube The iTunes store isn't a streaming service.

  • CumberbatchKirt Kirt J Cumberbatch (@CumberbatchKirt) reported

    A girl asked me to give her £25.00 for an iTunes card yesterday I said no problem give me your name sort code and account number she said no PayPal so because I disagreed to PayPal she lost out on &25.00 iTunes

  • Enigma2MeVideos Enigma2Me (#STOPtheEARNITAct2022) (@Enigma2MeVideos) reported

    @ArloStuff @gamemakerstk I blame iTunes for constantly saying it was System of a Down. Then again it also claimed that Michael Jackson sang the Ben 10 theme…

  • LingTai6 Ling Tai (@LingTai6) reported

    @AlGruskin Hi Alex, I tried to listen to the podcast & always got an error. Apple or Google Podcast in Chrome just says there is a playback error. Google Podcast or Spotify on Android just doesn't play w/o saying anything. Finally I tried to play it in iTunes on Mac and it gives a specific

  • Funke_Fabunmi Biggest baby❣️🌹 (@Funke_Fabunmi) reported

    @uka2003agu @SirLeoBDasilva Press volume buttons, up first and down and power button until itunes logo comes up, log on to itunes site on your pc and connect the phone to your pc, restore and update, it will be back as new

  • BTSMY_ARMY BTS ARMY Malaysia 🇲🇾⁷ | Chart & Info (@BTSMY_ARMY) reported

    After it's installed, launch it and go to Account > Sign In. Select "Create New Apple ID" and follow the on-screen instructions. After you've set a payment method & verified it, you can sign in & start buying songs/albums on iTunes. (+)

  • nafisa1 Nafisa Akabor (@nafisa1) reported

    @SpotMoneySA Hi there. Is your US iTunes voucher service active? A friend said it let her purchase but afterwards got a notification it’s not available and had to wait for a refund. Please confirm? Thanks.

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