iTunes

iTunes Outage Map

The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

iTunes users affected:

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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Adelaide, SA 1
Glasgow, Scotland 1
Long Beach, CA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • Rakun_94 Wendigo Mediterráneo 🍥 (@Rakun_94) reported

    @Garrick_ODell @backmarket So this isn't an Spain-exclusive issue. Interesting... cannot say I wasn't expecting that. Btw, both cases were iPhones sold as red which had... well, non-red motherboards inside. I guess they didn't know iTunes shows that nor that FaceID breaks as soon as the mb isn't original.

  • Alana_201 Alana (@Alana_201) reported

    @DavidBlue You were great in Moonlight I wish it was put on a proper streaming service after Cw Seed took it off the only way to watch it officially now is buying episodes on Vudu, iTunes or Microsoft or a used DVD set

  • howlwhile J E McDonald (@howlwhile) reported

    So all the movies that I purchased from the Apple Store, iTunes, before it shut down, are where now? Where are my copies please @AppleMusic

  • michellemck99 Michelle McKinney (@michellemck99) reported

    @PatrickGratton @JRParham iTunes US says it's getting released on their service on December 20. 👍

  • rauwlena2050 OriginalGirl235 (Fan Account) (@rauwlena2050) reported

    Again @Interscope discount calm down remix on iTunes. We saw that you discounted lady Gaga 2011 song and why u can’t do the same for Selena? She wasn’t credited in the UK top 10 either, why?? Sony could have made this song bigger by now. 😡#Calmdownremix

  • NannerNeff Ash the Gay Snake 🏳️‍⚧️ (@NannerNeff) reported

    There was no ****** reason for CDs to cost $20 considering the material cost and even the other costs like shipping/inventory/etc. Once places like Best Buy started charging $15 or less they were starting to give the game away, and then iTunes/Napster blew the house down.

  • OneTrueKayla ✨The OutBack Dazzler✨ (@OneTrueKayla) reported

    Hey does anyone have this issue where the music app on the iPhone isn’t playing songs cause they’re “not authorized” even if you just recently bought them and they worked earlier in the day? #iTunes

  • seanrstephens sean stephens (@seanrstephens) reported

    I had… no clue my iTunes movie purchases transferred to my Appletv. Now I can watch Titanic without pulling out my bluray 😭😭 because I get tired trying to figure out which streaming service has it for the month

  • Barkeromo Barkeromo!!! (@Barkeromo) reported

    @ElementalAmber "This is what everyone wanted when everyone got in bed with Netflix, and sold blockbuster down the river. This was one reason I never got into the whole iTunes thing."

  • BrantSeymoure Brant Seymoure (@BrantSeymoure) reported

    @Films_At_Home There’s a reason I built a media server and am downloading purchased series from iTunes

  • mebd2002 mebd2002 (@mebd2002) reported

    @StephenKing The problem, like my iTunes and DVD collection, is I own far more than I’ll ever get around to enjoying. Then I forget and a year later think “I didn’t know I had this.” At least I won’t then buy it twice, unlike my thousands of real books.

  • needacoke Dianne (@needacoke) reported

    @PattiHum I really appreciate your help! The problem is that I can't get to my iTunes. I bought a new MacBook last December and it has Apple Music, not iTunes. I'm trying to figure out how to get to iTunes on my account

  • happy_cylinder Mr. Robit (@happy_cylinder) reported

    @rowdyburns1978 @pettifer_james @baddestmamajama Bro is trying to tell people that iTunes should be their preferred streaming service in 2022

  • FatJayCutler Sol G. Rundy (@FatJayCutler) reported

    @iTunes @AppleSupport why do I have to shutdown my iTunes, initiate a new call after iTunes is closed just to fix the issue of it glitching anytime it’s on when I receive a call?! Ive been doing manual fixes for 3+ years. YOU fix it. Why do I have to be the tech support on this?!

  • PattiHum PattiHum 💙💛 🌻 (@PattiHum) reported

    Is anyone else getting an error message in the US itunes store for the album preorder? Purchased the single, no problem. But I am getting an error message for the album & it is telling me to "come back later" 😭

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