iTunes Outage Map
The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
iTunes users affected:
iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Township of Evan, KS | 1 |
| Wolverhampton, England | 1 |
| Dillon, CO | 1 |
| Kansas City, KS | 1 |
| Cardiff, Wales | 1 |
| Hannover, Lower Saxony | 1 |
| New Bedford, MA | 1 |
| Sydney, NSW | 1 |
| Spring Branch, TX | 1 |
| Traverse City, MI | 1 |
| Portland, OR | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iTunes Issues Reports
Latest outage, problems and issue reports in social media:
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yukiyo (@sutairruzu) reported@iKissGoldenrry louis had no 1 on itunes for a day after mass fan buying just to fall 500 steps down, itunes and charts are not the same thing
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Jessica Addams 🏳️⚧️🏳️🌈 (@TouristGally) reportedNo idea what the issue is for certain, but I do have internet now (albeit with a weak connection). Got my preferred word program and iTunes downloaded, so that’s good.
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Joe G (@joevgreathead) reportedDear @Funimation, Please include actual subs for the English dubs on your Blu-ray releases. I know you have them because they’re on your streaming service and the iTunes release. It is incredibly frustrating to buy a whole series and then have to source subs on my own. Srsly.
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John Page Music Productions (@J_V_P_Music) reported@ladydesiree If money isn't an issue, compose some originals. I use Ditto to distribute, it's cheap and it releases to Spotify, ITunes, and more.
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D Brake (@dee_brake) reported@bryanbrake I am jealous. I only have retired oil workers or military guys with brand new accounts on WWF and the same picture wanting to chat. Somehow they all are widows with a kid in trouble, and need iTunes gift cards.
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J.P. Mercado ✨🤓✨ (@jprmercado) reported@iamrodafrog Haha to be fair, Apple didn’t heavily market this kasi, so not many people know about it. If you sign up sa Apple Music, iTunes Match is baked in na. Pero kung gusto mo yung iTunes Match lang, pwedeng standalone service siya.
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Diana Benitez 🐌 (@DBenitez95) reportedAnyone else having trouble purchasing the S2 season pass on iTunes? It says it’s available but won’t let me purchase 🤔#MotherlandFortSalem
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Barbara (@BarbaraSutton15) reported@MettlesomeTeri @AnneLai31821380 Is it on itunes or any other streaming service😱😱😱
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ラビ • mond. (ravi) semi hia (@ravioIees) reported@Tasare_Art i can't access the apple id server on any device, just tried on laptop. otherwise i would have used itunes or something. it was working fine a couple days ago but since yesterday, i don't know what's happened
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farah marah (@haranimsa) reportedThe fact that phone repair shops aren't even opened now. I'm willing to factory reset it but it's completely unresponsive and itunes couldn't detect it :'[ I think it may be a hardware problem.
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⁷ (@chaliids) reportedIdk what's wrong with this problem. Those on the Thai side too. They would be in every beef against 875 even if it's not abt them. The way this one acc accused us of using v/pn on itunes but congratulate their faves when they reach #1. They even agree with that article from Tim
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Jason Furtado (@wxjay) reportedKryptonite by 3 Doors Down and Bring Me to Life by Evanescence are both in the top 10 on iTunes right now. I’m not mad about it but what did I miss?
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Patrick Lynch (@Patrick51015138) reported@John_Fogerty @iTunes URL problem
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Sparkling Blue (@SparklingBlue) reportedHad the weirdest problem with a bunch of album art so I'm cleaning out my iTunes folder on Windows. Deleting empty folders and stuff. Auto-empty-folder deletion programs aren't finding them all so I'm doing it manually. Fun.
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Mccarthy (@Mccarthy54321) reported@Dundle_com i just paid for an itunes card i got an error page returned and was debited