iTunes

iTunes Outage Map

The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

iTunes users affected:

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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Sydney, NSW 1
Spring Branch, TX 1
Traverse City, MI 1
Portland, OR 1
Guayaquil, Provincia del Guayas 1
Naperville, IL 1
Perth, WA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • kd6cae Monty Icenogle (@kd6cae) reported

    I wanted to upgrade my Google one storage using my iTunes account, rather than my payment method on file, because I have plenty of funds in iTunes currently. Problem is, my current subscription is annual, and even though I canceled it, I still see no way to upgrade in app

  • soulsnoir future kazuha haver❅⁷ 🥞 (@soulsnoir) reported

    So for itunes: if you have an ios device you can get it via the itunes store app or on desktop version if otherwise (different from apple music that's a streaming service not the store) buying the tt then completing the album + music video is best

  • rianaendedyou ❀ ❆ (@rianaendedyou) reported

    @vernonstiddies @blackhairyuta @ArianaGrande my problem is that y'all are trying to make it look like ariana deliberately liked that tweet to encourage all that hate to get a number one on itunes

  • betees77 lili ⁷ (@betees77) reported

    @clarityongs yeah but thats the problem, fans from china cannot buy music from us itunes, it’s against the rules.

  • sahebchh Guru Gulab Khatri (@sahebchh) reported

    @chulbolpandey something wrong google the issue, itunes store doesnt need to be used at all

  • NewbieCouch Mr. Newbie (@NewbieCouch) reported

    We're aware of problems with @OnAmbridge not having been distributed properly this week. We've been let down badly by Acast but are working on getting it fixed. In the meantime it's definitely available on Soundcloud and iTunes. Sorry, everybody. #TheArchers

  • fabcariani Fabrizio Cariani (@fabcariani) reported

    @BayouPhilosophy @Kasandr62235477 Not free but the solution to this problem is iTunes Match

  • cocoadog Andy Lee (@cocoadog) reported

    @lapcatsoftware I made that mistake years ago and still haven't recovered. One of these days I'll sit down and figure out how to get back to a state where I feel like I'm in control of my music. I listen to a lot less music than I used to, and I'm convinced the iTunes experience is partly why.

  • HYUKAH0BI yoyo ❆⁷ (@HYUKAH0BI) reported

    pls we can make multiple iTunes accounts and use gift cards for some of you don’t have different payment methods! for both us-army and i-army. the fact that we went down means the competition is getting more buyers/sales

  • gothmuumuu ΛПDЯIΛ (@gothmuumuu) reported

    This weird region **** was an issue with Apple pre-2010. To the point that I had separate Apple accounts so I could access the US iTunes store and the UK iTunes Store. How is this still a thing?!

  • bulletproofkp kp⁷🧈 (@bulletproofkp) reported

    @dilftann @moonlitminyg I have to go back and find the tweets, but we have confirmation from an iTunes help desk customer service person back during dyna that when you buy it twice it doesn’t count the second time because it re-generates the same item code to your account. I’ll go find the screenshots

  • myglvrz koobi (@myglvrz) reported

    buy now we’ve gone down so much on Us iTunes

  • AngelEy23221790 Angel Eyes (@AngelEy23221790) reported

    @SELSREP @selenATEors I also think they are better spacing out the 'FUNDS' If you have $100 you can give near 100 in a day 😳 Or 10 for 10 days. Instead of plummeting down 😗 Most Selenators buy her singles to get near Top of itunes anyways We can use 'FUNDS ' to keep stable An idea 🤔

  • BirdAppIsBoring blank (@BirdAppIsBoring) reported

    @KarrizaM we are dropping on spotify and Itunes our youtube views are slowing down we need to be above 10M daily on both youtube and spotify and the sales are low also

  • veIvetised ً (@veIvetised) reported

    @eilishvelvets y’all fail to realise how big china is. the real issue here is his fans using vpn to access itunes

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