iTunes

iTunes Outage Map

The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

iTunes users affected:

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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
New Bedford, MA 1
Sydney, NSW 1
Spring Branch, TX 1
Traverse City, MI 1
Portland, OR 1
Guayaquil, Provincia del Guayas 1
Naperville, IL 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • romanbackk Write A Rap (@romanbackk) reported

    @wonderfulmade24 Just log out of your iTunes account. Create a new one then login and buy the songs.

  • PeterofSuffolk Peter of Suffolk (@PeterofSuffolk) reported

    @IsabelOakeshott Thank you, I have now sorted this. If anyone else has the same problem, go to: settings/screen time/content&privacy/iTunes and AppStore purchases/delete apps - select “allow”

  • mrsnippyloki 🧡💖🏳️‍🌈Celeste🏳️‍🌈💖🧡Ko-fi Shop Open! (@mrsnippyloki) reported

    Hopefully me resetting my ipod and restoring from my laptop works? Idk why but our mac is super old like 2006/09 those big ones. For some reason it doesn't update the OS? So that means iTunes nor any app will update? iTunes can't connect to internet on it. Plus I had error

  • unpopularwolfAD big bad behemoth 🔞 (@unpopularwolfAD) reported

    -trying to access iCloud through my iTunes desktop app (error messages every time) -trying to mass-import brushes (only 1 or 2 would actually get added into the brush menus, and they were under the wrong categories [paintbrushes in the pencil menu, etc])

  • inspect61975098 inspector (@inspect61975098) reported

    @Mariam67670932 @HiltonRiyadh Please pay attention... to the hotel management She is a thief and claims to provide service and steals iTunes cards, by dating

  • kehlarn irrelephant fashion referee - pronouns (0x66,0x67) (@kehlarn) reported

    the sheer purposed neglect that goes into ms/apple purposely not working together is staggeringly dumb what worked fine in itunes/ios4 is pulling teeth in 10+ and it wasnt accidental when it works better in ubuntu you know it is bad

  • GratefultoJesus PrettyPoodle💛💙🐩⁷ (@GratefultoJesus) reported

    @Scenery_8 @btsfanmomma We hopefully got ptd #1 for 1 week. The issue is the next week. No rdio & rdio means less sales needed. 2 versions only which means all buyers will need multiple accounts on iTunes & Amazon & tidal etc. it would be very difficult. Butter would be much easier .

  • DevilHerselfTTV Samantha (@DevilHerselfTTV) reported

    Will someone ******* explain why the ✨****✨ an NCS(non-copyrighted songs) ALBUM from iTunes got muted on my stream?! It’s not from @Twitch’s TERRIBLE music “NCS” site b/c we ALL know that you’ll get muted anyway with some songs 1/3

  • bwitiptah bwitiptah (@bwitiptah) reported

    Is there a Black-owned streaming music service similar to iTunes with an App for iPhone/Android?

  • GobiloW 🥁🎹 (@GobiloW) reported

    @Bigflyace @obryvnt I just want essence to reach top 40 US iTunes and be stable there So new releases nor go too push us down

  • Sean_Q_Peavy Sean Q. Peavy (@Sean_Q_Peavy) reported

    @PatmanVP Unfortunately the iTunes version of this movie has audio issues. I don’t know if it was fixed yet though. I have it on that platform but most of the audio sounds like it’s in a tunnel.

  • inspect61975098 inspector (@inspect61975098) reported

    @Mariam67670932 @HiltonRiyadh Please pay attention... to the hotel management She is a thief and claims to provide service and steals iTunes cards, by dating

  • Blaqueer Not Your Type but You Want Me Anyway, Suffa. (@Blaqueer) reported

    Anyone else having issues with iTunes and the podcast app after the latest iOS update?

  • DiapersDonnie Former Guy's Prison Diapers (@DiapersDonnie) reported

    @JuddApatow @ApplePodcasts Reminds when one of the iTunes updates made importing slow to a crawl. It persisted across at least one other update before finally getting fixed, without, as far as I know, crApple ever admitting there was a problem.

  • VillaNoma2 CluCoinoma (@VillaNoma2) reported

    @JackPosobiec Look at all then stretching Mother's with their kids holding them with error itunes looking for an photo op

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