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iTunes

iTunes Outage Map

The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

iTunes users affected:

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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Guayaquil, Guayas 2
Swindon, England 1
Derby, England 2
Kolkata, WB 1
Montréal, QC 1
Houston, TX 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • perrohunter
    perrohunter (@perrohunter) reported

    @1000kilobytes I'm starting to believe it's futile, I've been opening radar issues since 2015 about iTunes (now Music) library management, and the bugs are still there 10 years later

  • NicsLightyear
    So 🅱️UZZED 💫 2.0 ᵇˡᵐ (@NicsLightyear) reported

    Y’all using bully tactics to get people to purchase Alone on iTunes. We don’t see the problem lol?

  • nets64579
    CF Stan (@nets64579) reported

    @luvmesum_sweet @Cyamtha84617841 I’m too scared to make a post 🙈 but our song is down to number 3 on ITunes. Are y’all still streaming. I wanted to stay on #1 for a couple more days.

  • frz3rbRnotaku1
    Erica Narofsky (@frz3rbRnotaku1) reported

    Problem is. I don’t have Spotify, or stationhead, or whatever the streaming service is. I have ITunes.

  • sundevil10
    Sun_Devil (@sundevil10) reported

    @Dishasatra Solution is to create a virtual location in some other drive where you have space and provide that location to iTunes. I recently faced the same problem.

  • homelesst9
    Homeless (@homelesst9) reported

    spotify is down all i got is the undertale soundtrack on itunes

  • DayaGyan20
    Daya Gyan (@DayaGyan20) reported

    @chartspjm we just need one day for ITunes for break bts record suddenly lc disapper from itunes dont tell me all of this issue concidence they dont have any plan for jm in the first day that is all that is why they give him 10 day debut

  • bernyalexander1
    Berny Alexander  (@bernyalexander1) reported

    @phamzforfree Yes, I recently changed the battery. I had to restore the phone with another tool because I was getting error 53 with iTunes.

  • mengiemeng
    Meng Meng (she/her) (@mengiemeng) reported

    @InsaneMegaCD Apple used to have this problem with iTunes in like 2009 then like most DRM they let you deauthorise a device remotely. Kids break Switchs, sometimes the original device is destroyed. This shows how behind the times Nintendo is.

  • Francesco_Adam
    Revenge of the Jedi (@Francesco_Adam) reported

    Can we make it easier to get custom ringtones and alert tones? I have no problem purchasing them, but the current State of the iTunes Store is pretty bad. @iTunes @Apple @AppleSupport

  • ConservativeCCh
    ConservativeChitChat (@ConservativeCCh) reported

    @iheartmindy I've had to cough-up money for a couple of pound store reading glasses earlier this year 'cos I was starting to have trouble seeing prices on my iTunes wishlist (e.g. struggle to see the difference between £5.99 or £3.99) + the clock on the Windows taskbar + OTP codes on me phone

  • thebarbiebtx
    𝒫𝓇𝒾𝓃𝒸𝑒 ✧ (@thebarbiebtx) reported

    Maybe the Barbz should make our own streaming service/chart system. All we need is people relying and using it like Billboard and ITunes Charts, right? What makes Billboard official and not sound cloud charting unofficial? Artist? Money? Business? Nicki alone can launch this ****

  • caprios_jay
    Eden (@caprios_jay) reported

    How to Buy music from the iTunes Store 1. Open the iTunes Store app. At the bottom of the screen, tap Music. 2.Find the song or album that you want to buy. 3.Tap the price next to the song or album to buy it. 4.Sign in with your Apple ID and password to complete the purchase

  • TwiIySparky
    ✨twilight sparkle✨ (@TwiIySparky) reported

    @Sevo6xHPnVaRvbl @woah_pinkhorse @torako_tiger most likely or a rendering error from the itunes version

  • ProudOfYouNicki
    PrincessDianaRemix SOTY ᴺᴹ☆ﾒ𝟶🦄 (@ProudOfYouNicki) reported

    Math aint mathing...... Alone 2M+ streams hours ago so possibly 2.25M-2.5M Globally so probably around 1.25M-1.5M from US now with barely any playlisting & it went down another spot on iTunes and iTunes is originally where we get Nicki doing numbers solo & collabs 😞

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