iTunes Outage Map
The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
iTunes users affected:
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Errors
iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Dillon, CO | 1 |
| Kansas City, KS | 1 |
| Cardiff, Wales | 1 |
| Hannover, Lower Saxony | 1 |
| New Bedford, MA | 1 |
| Sydney, NSW | 1 |
| Spring Branch, TX | 1 |
| Traverse City, MI | 1 |
| Portland, OR | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iTunes Issues Reports
Latest outage, problems and issue reports in social media:
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therealsethpage
(@therealsethpage) reported
iTunes is so, so bad. Pro-tip: don't rebuild your music library if you have hundreds upon hundreds of folders with playlists. iTunes will auto-play each one for a few seconds, and you can't pause or turn down the volume until they're done importing. This is so stupid.
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laladeuce
(@ladeuce) reported
Revisiting popular music‘s flop era (2008-2012) by logging back into my iTunes for the first time in almost a decade and honestly? Loving these terrible songs
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Yaroslav Gavrilov
(@appletester_rus) reported
Users are massively complaining about iTunes Match. New songs are not uploaded. Problems with iTunes Match appeared to some users a few weeks ago. Every day the number of complaints on the #Apple, Twitter and Reddit forums increases. iTunes Match subscribers report that the
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Yaroslav Gavrilov
(@appletester_rus) reported
service does not download new music or matches it with the iTunes Store catalog for a long time. Some users have suggested that the problems started in macOS Big Sur 11.5, but this is not the case. The failure is observed on different versions of macOS. Apple has not commented on
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inspector
(@inspect61975098) reported
@Yesroh2 @HiltonRiyadh Please pay attention... to the hotel management She is a thief and claims to provide service and steals iTunes cards, by dating
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Ian Fieldhouse
(@ianfieldhouse) reported
Something for @atpfm to cover? Not sure if any of you use iTunes Match or the same functionality in Apple Music but it been broken for about 3 weeks now. Check out the #iTunesMatchBroken hash tag for more info. Basically the matching is glacially slow, when it works at all!
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B.Fares
(@abuabdulaziz_ar) reported
@AppleSupport Dear, my phone is broken and the charging port is damaged. I have not backed up the data in icloud nor (i think) itunes. I have resetted the phone as much as i can as i couldnt access as a result of ghost touch. Can i get the old data notes, WhatsApp messages etc?
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Hawzilla
(@Hawz1022) reported
@IndieWire Wow is that how that works.. no way!? Apple tv is no where near as popular or as widely used as HBO max. Netflix, amazon prime, etc... and adding another monthly service fee no matter how much it is doesnt help. Non apple users dont use iTunes why would we use apple tv?
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Dylan
(@dylan33x) reported
Praying that apple doesn’t shut down iTunes Match smh
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Luke
(@lukehmuse) reported
The sound quality of the music is a huge benefit over Spotify which I really like but I also find myself struggling with the UI both on a mobile and, especially as a Windows user, a desktop though iTunes. So I'm really mixed about the service but a free trial is a free trial.
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✨❤️🔥𝓖𝒊𝒗𝒆𝒏𝓐𝓒𝒉𝒂𝒏𝒄𝒆❤️🔥✨
(@GivenAChance07) reported
Is anyone having the issue of not being able to purchase #PlaceInMe from the iTunes Store? @Luke5SOS
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D-Gee
(@D_GeeG5) reported
Anyone got a problem with there iTunes
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The Huddle Breakdown
(@huddlebreakdown) reported
@TheOtherBroony @GerrardONeill @jucojames It should be up on iTunes soon - there was an RSS issue which I think is being resolved now.
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$trawHat D. Vinci ✍🏾
(@artbystrawhat) reported
Been having trouble with iTunes match lately and it sadly turns out i'm not the only one. Wish there was a better alternative. iTunes seems to be the only thing that does what I need.
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ΞXSTORMTROOPΞR: creepin back into normal lif 🇨🇦
(@exstormtrooper) reported
@DDesBaillets @iTunes I love vinyl of course but unfortunately it plays lousy in the car. I use apples music match service and if doesn’t match your **** with their library it uploads it to their server and you can access it across your devices. Could be a work around for the Captain album
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