iTunes

iTunes Outage Map

The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

iTunes users affected:

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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
New Bedford, MA 1
Sydney, NSW 1
Spring Branch, TX 1
Traverse City, MI 1
Portland, OR 1
Guayaquil, Provincia del Guayas 1
Naperville, IL 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • b7obyejiapsa marc🌻#Be7ogether (@b7obyejiapsa) reported

    but i have a problem purchasing the song on itunes ugh why

  • ChozoCraig ChozoCraig (@ChozoCraig) reported

    @DaemZero I just noticed “Very Handsome” is grayed out on my “Beats & Chill” Apple Music playlist! Is this a publishing issue? Hoping it can be worked through! I can’t even buy on iTunes.

  • ONIKACCESS 🦄 (@ONIKACCESS) reported

    🇺🇸 ITUNES: #.55(+3) Do We Have A Problem? - Single by Nicki Minaj & Lil Baby

  • 10kSpesh SPESH (@10kSpesh) reported

    @JumiaNGHelp I am not happy with the Increased service charge you have put on the sales of ITunes gift Card UAE (500 AED) BECAUSE the service charge was barely around 5000 naira and all of a sudden it went to 16000 naira plus and it has really affected me please look into it

  • robbrobo robb (@robbrobo) reported

    Is anyone else having trouble with redeeming Apple cards on iTunes now?

  • robbrobo robb (@robbrobo) reported

    Is anyone else having trouble with redeeming Apple cards on iTunes now? That is the question for today.

  • Girlisfumed Threebottlesofwine (@Girlisfumed) reported

    I had trouble finding the new AoT episode on Hulu so I went and update the app on iTunes and now I was able to find it and play it… hope this helps someone #Hulu #aot

  • sue_davison3 hoping for better (@sue_davison3) reported

    @Imamisfit109 I brought in a $100 iTunes gift that had slipped down the side of the kids seat area. Felt good about it but also felt like an idiot. Only time I kept something was given a $100 instead of a ten in change at grocery store and the cashier was really rude when I tried to tell her.

  • CarolRN_USMC Carol (@CarolRN_USMC) reported

    @Seaside2112 @PatriotMike15 I had a problem getting rid of. And my OCD kicked in as was driving me nuts-If apple take ur phone off here was my problem. 1. Open Settings on your iPhone. 2. Go to the Screen Time section. 3. Here, click on Content & Privacy Restrictions > iTunes & App Store Purchases.

  • kelzipan Kelly Dennis (@kelzipan) reported

    i like chris hemsworth. i like tech / hacking films.. i give it a week and then i am going to rent it on itunes lol. "the take" had problems where the french wasn't subtitled. people are complaining about the chinese (mandarin?) not being subtitled. then there are those of us

  • DerekBarrera_AI Derek Barrera AI (@DerekBarrera_AI) reported

    awesome iTunes don't connect to my server, be advised that it is currently down and will be functional in the coming days

  • ShogunOfTruth David Jones (@ShogunOfTruth) reported

    Hey @relientK @matthewhoopes @matthewthiessen, any update on Forget and Not Slow Down getting on Apple Music/iTunes? It's very strange, as its on Spotify, but not Apple, as they generally have even things Spotify doesn't.

  • MericaRadioGurl JChnRadio 陳 (@MericaRadioGurl) reported

    @Apple is there a problem w/the apple login for the iTunes apps? I cannot login. even changed my password. no go. help?

  • 10kSpesh SPESH (@10kSpesh) reported

    @JumiaNigeria I am not happy with the Increased service charge you have put on the sales of ITunes gift Card UAE (500 AED) BECAUSE the service charge was barely around 5000 naira and all of a sudden it went to 16000 naira plus and it has really affected me please look into it

  • JacobTJohnston Jacob Johnston (@JacobTJohnston) reported

    @sarah_skribblez @Class @qwertyy7030 Work at a cellular store and all I can recommend is going to your local carrier and ask who they recommend and for the future, google will keep phone numbers and photos, back up to iTunes. Back up on iCloud and back up with your carriers cloud service at least once.

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