iTunes Outage Map
The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
iTunes users affected:
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Errors
iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Portland, OR | 1 |
| Guayaquil, Provincia del Guayas | 1 |
| Naperville, IL | 1 |
| Perth, WA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iTunes Issues Reports
Latest outage, problems and issue reports in social media:
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Brady Sossaman
(@bradyboy_99) reported
@AppleMusic @iTunes the main problem is a song called "L O V E", which is displayed as "L.O.V.E." on your platform. However, I was able to find a handful of other songs on Apple Music that were formatted in the exact same way. Please explain. My song is not a freakin acronym.
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Hans (Unverifried)
(@AtyHans) reported
@Handserifed @AhsokaKnows @gutgremlins Simple solution: don't use Apple. Problem solved. I read a story (maybe not a true story) about a musician who lost his own high res files because iTunes decided that low res was Goodenough™ I never liked the model where you can't change the files without breaking the app.
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collin & perry 🌿
(@storybookacnh) reported
@MicrosoftStore @ryqing I'm having the same issue. I downloaded and updated the latest Windows Update, then I can't even open Xbox or Itunes or download any updates from the Microsoft Store "acquiring license"
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collin & perry 🌿
(@storybookacnh) reported
@MicrosoftStore @ryqing Hey, I'm having the same issue! With Xbox app and Itunes.
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💕Jai 💕
(@MoonlightsMuse) reported
IPhone users: Anyone else tried to update their iPhone to IOS 14.5.1 through iTunes and repeatedly got the message that iTunes can’t complete the update because an unknown error occurred? I tried uninstalling an reinstalling iTunes, didn’t help. So updated OTA on my [+]
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sincere, your #1 hallucinate stan
(@icemeclout) reported
gonna unfollow china anne mcclain on tik tok, ole girl won’t stop talking about god. like sis, no one goes on tik tok for sunday service 🙄 BUY LEVITATING ON ITUNES BUY LEVITATING ON AMAZON STREAM LEVITATING
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djazzy
(@djazzy_) reported
@CORPSE it’s been an issue on itunes for years, you get death metal artists with random edm tracks in their singles and bands which broke up years ago suddenly have “new releases” when someone else decides to use the same name. it’s honestly ridiculous.
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Jay Roc
(@xlostnspacex) reported
@ladytaurus32 @JanetJackson So weird. For example TTWLG is on iTunes but not available in my library. TTWLG is down to one review on iTunes now lol - which I know isn’t right. Video I purchased with the last two years like Whoops Now and Because of Love are no longer available. 🤷
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railmeat (((Space laser operator)))
(@railmeat) reported
@riskybusiness @A_D_Morgan @ApplePodcasts I have just been seeing the Podcast problems on Mac. I don’t have updating problems with iTunes on Windows. I assume that is because Apple has been neglecting it.
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Cryptic Nuisance
(@NoThisisCryptid) reported
I love how useless my itunes library is. Like ***** I bought these songs the least you could do is play them when I’m in great service range.
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SM Entertainment is an MLM and Herbal Life scam
(@HollywoodYong) reported
One thing is everyone pays attention to NCT 127 but the issue is people aren’t hardcore fans that go all out and stream for them, click article clinks, make viral edits, purchase on iTunes, and make sure they’re successful OUTSIDE of just buying albums #onetwosevenzens
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Daniel Matthews
(@danielmatthews8) reported
@DeccaRecords @mrmichaelball Now, there is just one small problem at my end. I don’t have my old laptop anymore where I could just upload the CD onto my iTunes…. So now, I’m just gonna have to also download it on iTunes so I can listen to it on my phone as well! #WAMTO
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Andy Mich
(@MrAndyMich) reported
I’m seriously thinking about cancelling my streaming music service & buying up second hand cd’s. I’ve realised I don’t really own any music anymore, It’s money down the drain when you think about it? Are there any decent music programs other than iTunes to organise local music?
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Brady Sossaman
(@bradyboy_99) reported
Not trying to be petty. Just trying to get it fixed. I know it seems insignificant that my song title has a capital X instead of a lowercase x, but I'm trying to put out art and details matter. It's astonishing to me that this is an issue at all. @AppleMusic @iTunes
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jim brown
(@tw1tt0r) reported
@AppleSupport I have gracenote error 0x0 for last a few weeks when I try to ripping cd with iTunes, and it’s very very inconvenient. I haven’t touched any security/network setting at all. I am a windows 10 user in Japan.... please help me.
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