iTunes

iTunes Outage Map

The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

iTunes users affected:

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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Guayaquil, Provincia del Guayas 1
Naperville, IL 1
Perth, WA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • quinneverett Quinn (@quinneverett) reported

    2/2 not sure if restoring from iCloud backup has the same issue as it did with iTunes backups, but better to be safe than sorry. Maybe hold off 2 days on the 15.1 update tho?

  • AdamRCahill Adam Reed Cahill (@AdamRCahill) reported

    @joycalhio It’s mostly cause music recorded analog sounds weird through a digital file if it’s not remastered.Levels are off.Tool did this when they went to iTunes a couple years ago.Used to have to turn phone down to listen to albums on iPhone cause the mix was off.

  • ashley_ryan_15 Ashley Ryan (@ashley_ryan_15) reported

    @TimSweeneyEpic You got what you wanted - the ability to direct iOS users to external payment methods. That's bad enough - iTunes billing is incredibly convenient for consumers, typing in credit card details and creating accounts for every little service that exists.

  • _Josh_YT_ OCD_on_YT ⛩ (@_Josh_YT_) reported

    why ******** is #itunes on windows 10 not working????

  • AlasdairStuart Alasdair Stuart (@AlasdairStuart) reported

    Sidebars: This isn't a serious music issue as we don't buy music through Apple This is not an invitation to explain about how other music programs are available. It's also not an invitation to respond with how much itunes sucks. Which none of you will, but, have to say it.

  • Try2StopME 𝕋ꫝꫀ 𝕂𝕂 (@Try2StopME) reported

    @iPhoneHackx Just download the new IOS on iTunes desktop & connect the iphone to update. No issues.

  • iamhopeeey Accio some A/C✨ (@iamhopeeey) reported

    @ultralesbeam When they shut down itunes and google play music I put all my 10k+ songs on the Plex system. Works well on my Mac too👌🏾

  • carolynrivas CarolinaATX (@carolynrivas) reported

    Beware! IOS 15 killed my iPhone 6S Plus. No big deal but while in the Apple store, heard another person having same problem (iPhone 12). My phone updated overnight & seemed to be ok but soon started reboot loop. Couldn’t update or factory reset with iTunes. #ios15 #ios15bug

  • ocira tony (@ocira) reported

    @CompoundAmerica 1st last weds show never loaded to iTunes . 2 problem with yesterday feed. Let’s go people. It’s only 4 shows a week ( most weeks) as it is. Signed loyal listener/ subscriber

  • frldsm frldsm (@frldsm) reported

    wanted to draw but kinda lazy. The drawing turned out the way I didn’t imagined. Also I have issues syncing my iTunes library from my iMac to my iPhone. Every time sync, some song automatically removed from the playlist & this frustrates me as I have to put back all the songs

  • HueJashole HueJashole (@HueJashole) reported

    @MarkTremonti Now & Forever was never made available on iTunes. Anybody else having this problem?

  • AlasdairStuart Alasdair Stuart (@AlasdairStuart) reported

    Sooooo...is everyone else having itunes issues? We're getting 'SOME REQUIRED FILES ARE MISSING.' and it listed as not currently available on two machines.

  • WayneCAlderman WayneCAlderman (@WayneCAlderman) reported

    @AmazonHelp I called in to tell them I made a mistake on 4 $500 gift card purchase it was for an Amazon gift card and I was supposed to get a itunes gift card 4 of them $500 each it was for my wife and the major problem my account wasn't supposed to get locked I had them remove that before

  • ImAbhijithP Abhijith P 🍥 (@ImAbhijithP) reported

    @somilagrawal @AppleSupport Same here, I took backup through iTunes and done a restore and solved the issue. But still Other storage & iPad OS taking around 18gb🥲

  • SeanMoodyPhoto Sean Moody (@SeanMoodyPhoto) reported

    @PerrinJohnson I try to, as long as the blu-ray includes a download code. It’s more convenient to stream it through iTunes, but I like having the physical media in case of a network outage.

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