iTunes

iTunes Outage Map

The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

iTunes users affected:

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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Portland, OR 1
Guayaquil, Provincia del Guayas 1
Naperville, IL 1
Perth, WA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • pmcg Paul McGrane (@pmcg) reported

    for real — the AppleCare agent hit a button and immediately I had to re-login to the iTunes Store and then everything worked! Well, also after a Mac reboot. It seems clear to me he didn’t know what was happening, but that was his panic button.

  • Amayatori Karisa (@Amayatori) reported

    I really hope the J=J version of Plastic Love will be on iTunes but usually covers by H!P groups aren’t uploaded. 🙁 I’m still sad DOWN TOWN isn’t on it.

  • robin_kros Robin Kros (@robin_kros) reported

    @matteo_gobbi I'm disappointed with how this APK is performing. I never had any issues, until suddenly this weekend. When I enter it, it downloads content and parses the playlist, then crashes almost immediately. I'm using the latest version according to iTunes on my Apple TV.

  • stilIkoo 🍬 (@stilIkoo) reported

    @kthrekt @jeondustries no no i had the same issue but u have to like plug in ur itunes and i press the volume button and release quick for it switch off and restart

  • musixb0x MusicB0X (@musixb0x) reported

    @Lambilynation @MariahCarey iTunes is a failure to Mariah… they always let her down.

  • ildrewvenire Drew (@ildrewvenire) reported

    @AppleSupport Hey I’m not sure if this is the right account but I have an issue with some iTunes purchases: My episodes from volumes 2-4 of Animaniacs (1993-1998) are all disorganized into one volume. Is there a way to fix this?

  • NoWayBro_13 BackDoeJoe🎒 (@NoWayBro_13) reported

    @KodakBlack1k Bruh put Down South on iTunes bro wtf you waiting on?💀

  • fearlessouvenir my tweets Ricochet³⁰🧣 (@fearlessouvenir) reported

    I'm completely okay with a top 3 debut. Hopefully at #2 but still. #1 is really tough considering its not allowed on itunes and the fact that radio is a problem. And Adele's cbs special is going to push easy on me. So hopefully top 3 ✨

  • BeamMeUpKen BeamMeUpKen (Fan Account) (@BeamMeUpKen) reported

    @KINGDOMSBIRKIN iTunes is a sales service not Streaming one 💀… Do you mean Apple Music?

  • OldePoopface Wayne Kerr (@OldePoopface) reported

    @PaulCharchian hey char how, first off love the content, 15+ year fan. I’m wondering if you’ve heard from anyone else about some issues with playback on iTunes the last few weeks of ffw? Could be just for me but if somethings up want to make sure you know.

  • RogueWPA Cicada **** **** Fungus (@RogueWPA) reported

    @kilovh I used to podcast my lectures but an ADA lawsuit basically shut down iTunes U.

  • starshipTARDIS Jenna (@starshipTARDIS) reported

    If Google Play music still existed I could listen to one of the albums I'd purchased on there but nooo they shut that down so I might as well switch back to iPhone next time I upgrade because at least I'd have my iTunes library.

  • cursingmynamecr cr♥️🧣 (@cursingmynamecr) reported

    it's so unfair all too well 10MV is not available on iTunes...people want to buy it then what's the problem? BUY ALL TOO WELL

  • folktay13 Ashtay (@folktay13) reported

    The problem is iTunes doesn't have 10 minutes version all too well . Otherwise it would be on #1 Anyways BUY ALL TOO WELL

  • pmcg Paul McGrane (@pmcg) reported

    AppleCare is bizarre … after I faffed around with one of them for a while, they somehow reset my iTunes account and that solved my problem. But they didn’t know what they had done and seemed personally insulted. So then I got another person who said her supervisor would call me.

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