iTunes

iTunes Outage Map

The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

iTunes users affected:

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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Perth, WA 1
Adelaide, SA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • ott_hub OTT HUB (@ott_hub) reported

    2/ *This code is USA region specific and won't work in other regions* **** Redeem here - From the menu bar at the top of the iTunes window, choose Account, then choose Redeem, then sign in and follow the instructions on the screen, or through apple music app on your device ****

  • Chhaam Brian (@Chhaam) reported

    Yo, why ******** does the same iTunes UI from 2011 still have more functionality than literally every streaming service? Never thought I'd see the day I come crawling back like this

  • mfnickster ⓜⓕ Nickster 🆗🆒 (@mfnickster) reported

    @MTG4Eva @jonmbauer A co-worker of mine in the early 2000’s, in his mid-20’s, protested when ‘Situation’ came up in my iTunes shuffle. I didn’t see what his problem was. I thought it was an obscure album track...I never went to the clubs!

  • howboutfucku jdb (@howboutfucku) reported

    @wildfirebizzle Girl, a question. Is there any possibility that I can use German iTunes card for the Turkish iTunes server? I could buy one.

  • melemel2012 Melanie Evans (@melemel2012) reported

    @RealBrysonGray Just down loaded it on my itunes!

  • genibabii2o9 Geni (@genibabii2o9) reported

    I rented a movie through @iTunes this evening, but it stopped before the end and has been giving me error messages every time I try to continue playing it.

  • CarlHoliday1 CarlHoliday1 (@CarlHoliday1) reported

    @0DegreesCelsius I've cut down on my CD purchases considerably, but I ordered a compilation of Allen Toussaint songs on Saturday from Amazon. I used to subscribe to iTunes, but I bought a new computer and due to some glitch couldn't transfer my songs. Lost everything. Started buying CDs.

  • pixelminnie lele ☀️ (@pixelminnie) reported

    i am trying so hard to set my itunes to a korean address so i can download that damn u+idol app and see seungsik’s show but it’s not working and i wanna screw.

  • Horlar_scott_ SCOTTISH 🦋 (@Horlar_scott_) reported

    @ToryBlacq @Fayokunmii Well to avoid stories like this I’ll be crediting anyone I join on their iTunes or I’ll just stay without iTunes, I totally get the card not working or in my case I don’t use cards.

  • avonsjustin_ samEEra (@avonsjustin_) reported

    the way uk iTunes has justice at #2 is embarrassing my own country letting me down

  • AlternativeFix Alternative Fix (@AlternativeFix) reported

    @TuneCore I've been waiting to hear back from Artist Support for several days. Our release is supposed to be live for pre-orders on iTunes, and it's not working. Our entire promotional campaign is being held up because of this, and nobody at TuneCore is responding. Ticket #2197906.

  • sisk_ii StoryMan-Jack (@sisk_ii) reported

    When I was training customer service reps at Apple, I was told to use my Apple Itunes music library for the purposes of training, adding credits, canceling purchases etc. Unfortunately for me, at the time, I only had two albums... The Rent Sound Track and the Moulin Rouge one...

  • ott_hub OTT HUB (@ott_hub) reported

    *This code is USA region specific and won't work in other regions* **** Redeem here - From the menu bar at the top of the iTunes window, choose Account, then choose Redeem, then sign in and follow the instructions on the screen, or through apple music app on your device ****

  • TerminatorFan20 A-ManWare (@TerminatorFan20) reported

    @dudewiththe101 I used to have an iPhone 4 but I couldn't get it working so I had to end up throwing it out with no luck of getting it working again. iTunes would just give me an "Error 27" message

  • purplelighter healthy baby ghost (@purplelighter) reported

    when kevin told sean he needed to start calling it apple podcasts instead of itunes and sean said “who gets mad? i’m gonna keep saying itunes, i’d love to find out who i get in trouble with”

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