iTunes Outage Map
The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
iTunes users affected:
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Errors
iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Naperville, IL | 1 |
| Perth, WA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iTunes Issues Reports
Latest outage, problems and issue reports in social media:
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Martin Thomas
(@MANDARINLEISURE) reported
Dear @AppleSupport How do I stop Apple Music from constantly changing g the artwork of my albums please? I never had this problem when it was called iTunes and everything was combined into one convenient place.
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s⁷ ❤️🔥✨
(@sjm13xo) reported
uk army have been massively let down with this comeback - our big fanbases are on hiatus, and tiny accounts are having to work so hard to bring attention to this! we are number 12 on iTunes Charts - PLS BUY!!!
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The Jester banana
(@JesterABanana) reported
@OdeN_VT also i sugggest looking at connections issues, and if your device can run itunes too, i think its being discountied too, so that my be why it no worki
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R2DHue ⭐️⭐️⭐️⭐️⭐️
(@R2DHue) reported
@Tysxno @SamiFathi_ It used to be iTunes. (Not “Apple iTunes,” btw.) Apple could’ve transformed iTunes into a streaming service by rebranding it “iTunes Air,” or “SkyTunes,” but instead they just added their corporate brand in front of the word Music. Same with “TV,” “Watch,” “Arcade,” “News,” etc.
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Bryan Hogan
(@bryanjhogan) reported
@hugelgupf @Apple I had something like this trying to get into a locked itunes account. Calls to customer service didn't help, they told me I had to use an Apple device to unlock the account - ”don't you have an iPhone or iPad?”
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Bart Harley Jarvis
(@ramblingsbyalan) reported
@celine_dionysus @staticbluebat I feel like, and maybe I’m misremembering here, the issue was the kinda just put the album on people’s devices. I think if they had been like “hey this album is free for Apple users! Go to iTunes if you want it!” A lot of this is avoided.
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Still Signing "What ********" On My Checks
(@brianvan) reported
from
Manhattan, New York
@tonymelone The key is being able to archive phone backups and photos locally with a UI that lets you do that without being a total pain in the ***, and Apple is terrible about that with PCs. I have to use a web SPA just to see iCloud Photos; I cannot manage this using iTunes at all
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Anthony Cordova
(@AC_TheGoldenBoy) reported
Tried to listen to all the new music on @iTunes and the **** is soooo terrible. @JColeNC @Drake or Jay Z give us another album please.
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ฅ^•ﻌ•^ฅ
(@makingdemands) reported
i bought the sugar we’re going down mv on itunes when i was younger like when it was playing on the radio and it haunts me to do this day bc every time i shuffle the fob discography there will be a long period of silence and im like god damn it the mv is starting
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Squilliam Fancyson
(@derpbum69) reported
@TheoForARL @youtubemusic @Spotify I've been kind of musically homeless since they shut down Google Play Music a few years ago. YT Music has been my interim solution, but it's definitely a downgrade. Apple's iTunes Match is a decent equivalent, except they don't have an Android app 😒
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StuPadasso
(@Stupadasso8) reported
@hugelgupf @Apple You have to sign in with itunes on a pc or some ****. It's ridiculous and I just went through this a few weeks ago and then canceled my subscription.
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🇲🇽Insane Edward 🌯
(@beltran_edd) reported
@SpicyF4u Unfortunately That is like saying "hey, I tried this ritual game that you had to do at midnight, but you should not do it" Also, is said that some people inside Mockey Mouse Evil Corp are the ones leaking and putting the eps on the iTunes service on purpose
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fullmetal
(@jenbrained) reported
I have suffered through terrible events in my life but nothing can ever top the time when I was 12 I used my birthday itunes card to buy every SMOSH album and my mom got the receipt and had a sit down talk about how she watched their videos and was horrified by what i bought
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❤️🔥.•°¤*(¯`★´¯)💜 ❁𝒯𝟩 𝐵𝒯𝒮 💜°¤*)¯´★`¯(*¤°•.
(@CallMeLovely77) reported
@jmnpromise My Spotify got screwed up. I deleted my account and am starting over. For now I’ve been using YouTube and apple. I’ve purchased it on iTunes but can’t figure it out on Amazon. I’m a prime member. I feel like I keep hitting little issues here and there. It’s annoying af
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Aa Ss
(@Hh90sa) reported
BUT!!! Without Wasting Our time. NOTE: I DON’T ACCEPT PAYMENT BY CASH 💔BUT YOU WILL USE IT TO BUY ITUNES GIFT CARD ONLY AND WHEN WE MEET, YOU WILL GIVE THE CARD NUMBER TO USE BY HAND AFTER THE SERVICE..
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