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iTunes

iTunes Outage Map

The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

iTunes users affected:

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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Wolverhampton, England 1
Dillon, CO 1
Kansas City, KS 1
Cardiff, Wales 1
Hannover, Lower Saxony 1
New Bedford, MA 1
Sydney, NSW 1
Spring Branch, TX 1
Traverse City, MI 1
Portland, OR 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • rosenz
    Gary Rosenzweig (@rosenz) reported

    How do you like to get your music? iTunes Store? Another digital store? Apple Music? Spotify? Another streaming service? CDs? Vinyl?

  • prkchopexpress
    macready (@prkchopexpress) reported

    ugh. why ******** does apple make it so ******* hard to add album art to stuff already on your phone? itunes is the only problem that gets worse with every ******* new version

  • wakeupsong
    USConstitution (@wakeupsong) reported

    @TheBradBlog Hey, there is something wrong with your iTunes feed. All of my downloaded shows are gone, and when I try to download them, I get a server error. I got today's show off your website, so I am good for now, but thought you'd want to know.

  • yoitsmeashhh
    ASH (@yoitsmeashhh) reported

    @shunkiee @FILLETERZ Then sponsor more US residents? Are you from the US? Make use of those funds for yourself. This isn’t a competition we need more buyers. But then again, I don’t think you see that problem. Globally u wud need more money bc u r buying physical albums not just iTunes. @BLACKPINK

  • Swasle
    David Swainsbury (@Swasle) reported

    The biggest problem with @Apple is @iTunes still full of bugs, greyed out tracks in #playlists have to sync multiple times to get new songs on #iPhone

  • wolverine49007
    Jerry Gonzales (@wolverine49007) reported

    Don't lag like crazy seriously what's the point of letting us Watch Videos From Itunes on our Windows Based Laptops and pc if it lags like there is no tomorrow either fix the problem or end the ability to stream our itunes Movies and Tv Shows on Pc and Laptops

  • shivaskhar
    Shivashkar Sukul (@shivaskhar) reported

    @TaborTimeYT @hosefpls You can not skip the trial on payments made through Google and iTunes. However you can use them with a vpn to subscribe to the service if you're not from the US. Since payments made through the web would require an actual US payment method and a US zip code

  • matiasam
    Matias Melian (@matiasam) reported

    @AppleSupport hi! Seeing a “Cannot connect to the app store error” and everything else works (safari, download old purchses, itunes store, etc), any ideas? Already did faxtory reset, sign out/in, etc.

  • chisooya_
    red (@chisooya_) reported

    @327lalisa_ you should all know that all those money will go to waste if there's not enough people who will sign the form and be willing to create itunes account THAT HAS ALWAYS BEEN THE PROBLEM AND NOT THE MONEY

  • yoitsmeashhh
    ASH (@yoitsmeashhh) reported

    @lliesac @RenGonzales_ I also think money isn’t the main problem here its the buyers. We need more ADULT blinks and lilies who have a bank acc and debit/credit cards to make 4 iTunes acc bc thats the only way to chart. Otherwise there will be leftover money. Remember that u can only buy one per acc

  • yoitsmeashhh
    ASH (@yoitsmeashhh) reported

    @lliesac @RenGonzales_ I also money isn’t the main problem here its the buyers. We need more ADULT blinks and lilies who actually have a bank acc and debit/credit cards to make 4 iTunes acc bc thats the only way to chart. Otherwise there will be leftover money. Remember that u can only buy one per acc

  • ghostunstabIe
    jaz (@ghostunstabIe) reported

    @justicespeach yeah well the front is clean now too but it has major software issues, couldnt even connect with itunes and hard reset it

  • kissakerho
    tukru, a morbid bisexual (@kissakerho) reported

    recommend me a podcast listening app that's not Spotify or iTunes, the one I've been using forever is low key broken and I'm tired of it

  • thatkindofdua
    if it aint dua (@thatkindofdua) reported

    BUY LEVITATING ON ITUNES REPLY 5 TIMES OR NOT MY PROBLEM WILL BE THE NEXT SINGLE

  • cohenHD
    Jon Cohen - Media - #CollisionConf (@cohenHD) reported

    @marcoarment I had a similar issue, try to go to either iTunes or Apple music and sign out there and then sign back in. Fingers crossed.

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