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iTunes

iTunes Outage Map

The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

iTunes users affected:

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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Vancouver, WA 1
Canton, MS 1
Chesterfield County, VA 1
Pottsville, PA 1
Jersey City, NJ 1
Huntingdon, England 1
Perth Amboy, NJ 1
Atlanta, GA 1
Little Rock, AR 1
Fredericksburg, VA 1
Palm Desert, CA 1
Saskatoon, SK 1
Brentwood, TN 1
Edmonton, AB 1
Township of Bensalem, PA 1
New York City, NY 1
Panama City Beach, FL 2
Glasgow, Scotland 1
Newcastle upon Tyne, England 1
West Des Moines, IA 1
Gardena, CA 1
Manchester, England 1
Township of Evan, KS 2
Wolverhampton, England 1
Dillon, CO 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • lazerverse
    Lazerverse Multimedia-Cinemaworks (@lazerverse) reported

    I seriously don't know what the problem is with playing from iTunes Home Sharing onto my Apple TV units. One is a 4K, and the other is the basic model which lacks USB and Ethernet. I've done every possible thing to get it working, and it ceases to work. On Windows 11. Time to go Mac only and see if it works.

  • scythe_of_luna
    🤍💜 Scythe of Luna 💜🤍 (@scythe_of_luna) reported

    idk if my music gonna be re/released on apple/itunes, no new releases are live after more than a month passed, also I can't login into my artist account cuz my phone number is "NOT OK". ********. who cares about apple anyway. Spotify is the way <3

  • abyssbugg
    Abyss (@abyssbugg) reported

    @AnthropicAI @AnthropicAI it seems you guys don’t plan on fixing the your buggy system that automatically disabled account manus ai had such issue and now you guys my 1 month subscription is about to end which I purchased thru iTunes I don’t even use it at all I have tried every means

  • danya__kuzmin
    Даня (@danya__kuzmin) reported

    @GetScarlet Hello. I am having troubles installing scarlet for the last couple days. After the timer runs up “open in iTunes” pops up. I press ok and nothing happens after. Everything worked okay before that. Could you possibly know what’s being the issue here?

  • timriah
    𝕋𝕚𝕞𝓇𝒾𝒶𝒽 (@timriah) reported

    Two discounted songs have temporarily bumped #TypeDangerous down on iTunes. Keep buying Lambs!

  • KENNBARRB
    CHUNSWÆ🎀 (@KENNBARRB) reported

    Why are we pushing let me calm down when Banned From NO (Clean version) haven’t reached number 1 on iTunes as of yet?

  • Writer_LauraBee
    🎶Writer Laura Ooo Ooooooo Beeby Baby🎶💙 (@Writer_LauraBee) reported

    @ronnieplonk I read! I have a couple of songs by the Leaves on my iTunes (yes, I'm that Boomer! 😝) but I need to down load more based on that thread.

  • EasterB55421588
    E|BROWNING 🛍️ Temu promoter 📩 (@EasterB55421588) reported

    I have an iPhone 13 Pro and it's been having trouble connecting to iTunes. It connects to my computer just fine, but iTunes refuses to work.

  • Bunyan2011
    Rick (@Bunyan2011) reported

    @avilla01_ @DAZNBoxing I receive email receipts from Apple/iTunes whenever a purchase is made. There’s a link in the email to report a problem. I reported it yesterday and had the refund this morning. Then canceled DAZN.

  • LycanWitchcraft
    ☽⛧☾༺ 𝔏𝔶𝔠𝔞𝔫 𝔴𝔦𝔱𝔠𝔥 ༻☽⚧︎☾ (@LycanWitchcraft) reported

    False. Music “purchased” through iTunes, you’re not buying the music itself, you’re buying a license to use the music. While it has the illusion of ownership, you don’t actually own it, ie you need to sign in and authorize your computer for the music files to work, you are limited to burning the songs to disc 7 times total, songs not downloaded or backed up can disappear if the content right holders pull their license with Apple, not allowed to sell or trade or anything beyond personal use with the music, etc.

  • bernyalexander1
    Berny Alexander  (@bernyalexander1) reported

    @phamzforfree Yes, I recently changed the battery. I had to restore the phone with another tool because I was getting error 53 with iTunes.

  • ByExplainer
    Explainer (@ByExplainer) reported

    @sk8ergrlmitsuki @iconredesign Because iTunes Remote will probably shut down in iOS 27 (maybe even ios 26)

  • ankhayra
    ankhayra (@ankhayra) reported

    Dear @Apple , This has been the most frustrating hour EVER. I am trying to make an account so I can login in to the iTunes store and buy a song. - undefined error at first screen - locked - verify codes not arriving - "can't send code to this phone" - does not work in Firefox

  • wdytagustd
    ᴬᴰ⁻ᴰᵃʸ ʞiwi⁷🥝🎸🥢해금 (解禁) (@wdytagustd) reported

    @googiepies @Koobidivines @sugatakemymoney the problem is that it isnt very high on itunes or other platforms either which is worrying

  • KristenB198997
    Kristen Bridges (@KristenB198997) reported

    Anyone else had problems with the Addison Raye album on iTunes I had already bought the singles before the album but when I bought the album, it didn’t group the singles into the album like it usually does so they’re separate and of course @AccessAddison

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