iTunes

iTunes Outage Map

The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

iTunes users affected:

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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
New Bedford, MA 1
Sydney, NSW 1
Spring Branch, TX 1
Traverse City, MI 1
Portland, OR 1
Guayaquil, Provincia del Guayas 1
Naperville, IL 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • nevhoffman Nevan (@nevhoffman) reported

    @AppleMusic definitely has its own problems. The biggest of which is its Mac app which, even after multiple apparent big updates, STILL is buggy and plagued with issues. The Windows app is worse still because it’s barely been touched since iTunes was discontinued despite promises

  • bris_0218 Relax Meerkat (@bris_0218) reported

    @Sakamoto3Ryuji @KittenFox_55 @ianjq Yeah, I still support Physical Releases, because of trouble like this, digital copies are fine, but I’ve seen some shows that have gotten delisted from digital stores (Google TV, VUDU, Prime, ITunes, etc.), because of a company losing distribution rights or license for said show

  • H0RNYDREAMS nateꨄ (@H0RNYDREAMS) reported

    @barbiexdrip roman remix will pull at least 15k on itunes, and the og will probably do another 3-5k before going down so i have faith

  • P392SUM Colin (@P392SUM) reported

    @baxters Mine have sat idle for ages but I think I recall some issues with pairing, but it’s been so long, I don’t know. I can understand the frustration, but I just abandoned it all because I also hated how iTunes would sort and re-sort my music. I’m still wading through reorganising it.

  • TaeTae_XO ♛ Tae Mill (@TaeTae_XO) reported

    @erion_jordan @NickiDrake_Fanz @QCWorldwide Somebody help me how y’all redeem the downloads off the website ? I clicked the link in the email but this **** not working. It says I have 10 downloads available. I brought it on iTunes too.

  • dontbeclassist Chun-Li The Street Fighter (@dontbeclassist) reported

    @DollaJetSkii2 @ProudOfYouNicki I pay for Spotify and Pandora. My laptop down so no AM besides Itunes.

  • ferretfyre Ben Reyes🔞 (@ferretfyre) reported

    @LeaC_Official You can buy them on Amazon and iTunes. I actually checked. So not so much “erased from existence” and more “erased from the primary streaming service”

  • soncharm dark sonch (@soncharm) reported

    I like Spotify but why are its playlist-management options so terrible. I can’t even do something (I’d think of as) basic, like sort by # of listens. Something Apple Music/itunes had like 15 years ago

  • jonsjoberg Jon Sjoberg (@jonsjoberg) reported

    @fasterthanlime Even if the numbers are correct, the comparison doesn’t really make sense, Netflix only does svod. A better comparison would be against some tvod service (like iTunes)

  • carinreese Carin Reese (@carinreese) reported

    @PPistone @SiriusXMNASCAR Got my New Shinedown CD playing on my computer's Itunes till issues are fixed.

  • TRDoge84 Tim Richards (@TRDoge84) reported

    @ParamountPics any chance you guys could let your streaming service brochachos flip the switch on #TopGun ? Next week is cool and all and I’ve already bought it for iTunes but this week and #ParamountPlus sounds better .. right?? Yea it does!

  • TuneCore TuneCore (@TuneCore) reported

    @almightySLATT @Osker67549840 @AndreeaGleeson We are experiencing a delay in Apple/iTunes payments. Our teams are aware and are working diligently to correct this issue. Please stay tuned.

  • pushkinsingh07 Aryana singh (@pushkinsingh07) reported

    @AppleSupport I guess you didn't read it properly..i have already tried both restore and updating of ipad using itunes. However, after attempting 6 to 7 times and wasting precious 5 hrs of my life still issue is not resolved....and i pad am using is just 8 month old..

  • TuneCore TuneCore (@TuneCore) reported

    Attn🗣TuneCore Artists: We are experiencing a delay in Apple/iTunes payments. Our teams are aware and are working diligently to correct this issue. Please stay tuned.

  • kotatsvn karma @ MP100 S3 CONFIRMED !!! (@kotatsvn) reported

    so i tried downloading arknights from the different itunes thinking it would be fine bc as far as i know, arknights only has one server ?? server #0 terra so i was like oh, this'll work fine

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