iTunes Outage Map

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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

iTunes Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Nîmes, Occitanie 5
Los Angeles, CA 4
Portland, OR 2
Manhattan, NY 2
Sydney, NSW 2
Austin, TX 2
Chía, Departamento de Cundinamarca 2
Dallas, TX 2
Castlereagh, Northern Ireland 2
Roma Capitale, Lazio 2
Queens, NY 2
Bari, Puglia 2
Chicago, IL 2
Arica, XV Región 2
Athis-Mons, Île-de-France 1
Elizabethtown, PA 1
Schwäbisch Gmünd, Baden-Württemberg Region 1
Bronx, NY 1
Sinnairumbedu, TN 1
Wigan, England 1
Cambridgeshire, England 1
Trinity, FL 1
Waterlooville, England 1
Egg, ZH 1
Hennef, NRW 1
Hann. Münden, Lower Saxony 1
Moscow, Moskva 1
Penticton, BC 1
Gerrards Cross, England 1

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iTunes Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:
  • John G ⚛️🔭🔬🧬 (@johng225) reported

    Hello again @AppleSupport @AppleTV @iTunes . I have an Apple TV model A1625 (64GB). BBC iPlayer and Amazon Prime app work fine. However the apple apps are broken. Movies and Tv shows iTunes just freeze or show a blank screen. Help!

  • John G ⚛️🔭🔬🧬 (@johng225) reported

    @MPendlington @AppleMusic Oh and just seen that the latest update to Apple TV has broken it. Oddly can access iPlayer and amazon prime, but not Apple TV or ITunes.

  • ؘ (@juxtinftgrande) reported

    @SaveAsAriana Idk that’s what I looked up :( but my iCloud music isn’t available and I tried to log into my iTunes but it’s not working

  • niko. (@nolongerhumqn) reported

    @isityellowtho1 @Crunchyroll its probably an error and itunes isnt connecting ur payments, email them and they’ll fix it if u want

  • mark7 (@mark728436669) reported

    @shadow_twts @BTS_twt I hope apple and iTunes gets their problems fixed so they can hear tear and her!

  • Cheated daily (@CheatedDaily) reported

    @iTunes @wbgames I need help. I just had nearly $600 of game purchases removed from my account due to an error, provided time stamped screenshots and was met with 0 help. There must be some accountability here.

  • DemCowboys (@gleibs2019) reported

    @BjStov @mtaft48 I do. It's a whole scam ring. Everyone also tries to get me to go on google hangouts to "talk" in private. Also a bunch of them "need" an iTunes card since their phone has problems

  • LinkedIn Help (@LinkedInHelp) reported

    @rhymeunroyal Sorry for the frustration this has caused. Due to Apple's policy, we are unable to issue refunds for payments completed with an iTunes account. - LJ

  • Nivea Thomas (@NiviEmani) reported

    @itsnaomimarie Settings > Apple ID, iCloud, iTunes & App Store > scroll down, click on the device you want to delete & you should see a button that says “Remove from Account”

  • mark7 (@mark728436669) reported

    @SAUDI_ARMYS @iTunes @AppleMusic @BTS_twt @bts_bighit @BigHitEnt was it always a problem or is it just now

  • selena (@seIenanguyen) reported

    missing the days where my only problem was itunes automatically downloading U2’s album onto my iPod touch 4th gen

  • r.pavan kumar (@pavanraavi) reported

    @iTunes hi I have a Windows laptop and iPad with iTunes installed..... no issues with iPad but iTunes in Windows laptop shows greyed out songs in my library and is asking me to buy songs ....but i actually purchased a subscription for one year...

  • CRD Larson (@CRDLarson) reported

    dear secret service what is the going rate for bribig one of you in 2019 dollars US I have a and then second question I'm broke will photocopy the money as an IOU and pay you later it goddamn don't give me another itunes giftcard you shitty coworkers

  • ggoodpotato (@ggoodpotato) reported

    Some Knetz are simultaneously mocking BBC broken and accusing them of using money to manipulate iTunes is really ridiculous :')

  • Brant (@Bohagan81) reported

    @Crimsix You’re gonna have to plug it into iTunes (pc or mac) and force an update. Once you plug it into the computer, hit volume up🔼 volume down🔽 then hold the power button until you see the connect to iTunes screen. Press update on iTunes and you’ll be good. 🤘🏻

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