iTunes

iTunes Outage Map

The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

iTunes users affected:

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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Los Angeles, CA 1
Harrow, England 1
Addis Ababa, Ādīs Ābeba Āstedader 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • jdfrizzell J.D. Frizzell (@jdfrizzell) reported

    @LastPass I have been waiting for over a week for help. I can’t use your service on any device because it suddenly does not recognize my premium subscription I purchased in February through iTunes. I am very frustrated as I can’t login to anything I need. Please help!

  • 93F0UR siya ♡ (@93F0UR) reported

    i remember i bought defenceless on itunes for project defenceless and i got in trouble for it bc i didn’t ask before hand even tho it’s my money

  • evernotehelps Evernote Helps (@evernotehelps) reported

    @Abhi_iitr_s Hello— Thank you for reaching out to us. While you can purchase an Evernote subscription via credit card or PayPal on the website, you also have the option to upgrade through the Google Play Store or iTunes. If you run into any errors, let us know so we can further assist! /CN

  • willbyington 🟣 Will Byington (@willbyington) reported from Chicago, Illinois

    I need some help... my @apple #iPhone has somehow changed from the USA Apple/iTunes store to Canada. I’ve tried all the suggestions I’ve found online and nothing works! Nothing against our friends to the north... but it’s causing problems with downloads, etc.

  • neha_vari Neha Vari (@neha_vari) reported

    There are many posts on internet about excruciatingly slow ios extraction on @iTunes on @Windows. I also faced same problem today. One thing which I immediately suspected was 100% disk usage on my windows seen on Task Manager. Note its the virtual memory not full disk space.

  • AQ0URSHER0ES craig ♪ akari day !! (@AQ0URSHER0ES) reported

    help how do I buy paid stars on a jp server?? I saw you can buy an iTunes JP gift card :0

  • tdog22134 tdog22134 🇵🇷 (@tdog22134) reported

    I deadass need music to keep me alive, and so my wifi going in and out today is really making me listen to the stuff I have on iTunes which is basically anything 2013 and prior with only a few recent albums to support artists I really like. Really do be a trip down memory lane

  • VarietyKV Variety KV (@VarietyKV) reported

    US ITUNES NEED TO CALM DOWN😭😭😭 Who is even buying??? at this rate we will cry to reach our goals😭😭😭

  • coleprestonlove cole (@coleprestonlove) reported

    @_melissahy tbh i literally forgot itunes existed, i meant itunes idk why i typed apple music so pls my brain is just not working right now lmao. dude but that's cool i didn't know you could still listen on there

  • moons_personas paolaᴮᴱ⁷ 🥇🌹 (@moons_personas) reported

    It's obvious that most people are waiting when was the last time a BTS song took +6h to reach No.1 on itunes dhajshdaj calm down

  • haditarockeraa Xiot91; H pdl (@haditarockeraa) reported

    @LHHispanic @Harry_Styles BUY GOLDEN ON ITUNES because hearts get broken

  • shiwonhage nad stream spider (@shiwonhage) reported

    i'm still disappointed falling down is not on itunes that song is a masterpiece

  • djcaterina DJ Caterina (@djcaterina) reported

    Songs that I bought 💸💸💸 on iTunes, saved to my laptop, and transferred via wi-fi to my iPad cannot be played on same iPad via “My Top Rated” list because an error says they're "not currently available in your country or region.” 😳 1/2

  • jdfrizzell J.D. Frizzell (@jdfrizzell) reported

    @LastPassHelp I have been waiting for over a week for help. I can’t use your service on any device because it suddenly does not recognize my premium subscription I purchased in February through iTunes. I am very frustrated as I can’t login to anything I need. Please help!

  • mixesntapes Mixes 'n' Tapes (@mixesntapes) reported

    Premiering one of the true OGs, $keeter, layin' down some bars on his new album, Bring da Money $$$. Download it now on iTunes.

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