iTunes Outage Map
The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
iTunes users affected:
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Errors
iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Adelaide, SA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iTunes Issues Reports
Latest outage, problems and issue reports in social media:
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Directioner
(@LoveMarvel1D) reported
@mabelegion Walls Debuted at 9 at the Billboard 200 while Confetti is at 80, Louis also Topped iTunes Charts in many Country💀 (Not Hating on little mix just giving some info to someone who is Dragging another artist down)
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Jenavieve Rose 🌹
(@Jenavieve_Rose) reported
@ScarletAxetia Probably not. It may need the operating system reinstalled and if that’s the case it may have to be erased. You can try to put the phone into recovery mode hook it up to a pc or Mac and update via iTunes to see if that fixes the issue.
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meri
(@coupsv8) reported
@horangiepowered the problem is some country fanbases didn’t even put effort in helping rwy chart at the top of itunes chart and coordinating everyone is hell especially finding volunteers in europe it’s insanely hard i got to see it myself being part of the itunes projects for attacca😞
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Christo Geoghegan
(@christo_tweets) reported
@getwellsoongeri (It was meant to be All Too Well but I would have to buy the track on iTunes to use it with my very terrible video editing app so I had to use what was at my disposal)
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Rich McConville
(@RichMcConville) reported
@bbcdoctorwho I bought a season pass on iTunes to watch this episode and you refuse to release it. I AM NOT SIGNING UP FOR ANOTHER STREAMING SERVICE!!! GIVE ME WHAT I PAID FOR!!! 🤬🤬🤬
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Anirudh
(@sambarvadaii) reported
@AppleSupport How do I sign in to my Apple ID account on iTunes? The app keeps showing that my password is incorrect, even after resetting and entering the new password.
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Rich McConville
(@RichMcConville) reported
@AppleSupport Can you give a straight answer as to why #DoctorWhoFlux Episode 6 is not available on iTunes? Understand this: It has nothing to do with my phone or software. This is your problem. I’ve already submitted an email request to Apple Support and losing patience.
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doctorwhothoughts
(@ramblingDW) reported
Hey @BBCAMERICA why haven’t you made Chapter 6 of #DoctorWhoFlux available on @iTunes yet? I’ve talked to @Apple customer service folks two days in a row and they say it hasn’t been released to them yet. This is incredibly disappointing.
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Dave Hammer 🏔
(@hammerman1993) reported
@DoctorLongscarf @Apple @iTunes That's weird. I just confirmed it's up on Amazon via the AMC+ Subscription. I'm sure it's just a technical issue and will be posted soon.
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Oliver Mantell
(@OliverMantell) reported
@RMCunliffe I believe you can get round the storage problem if you connect the phone to a computer with (your) iTunes on… (of course this may not help if you need it immediately)
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I’ll be Hunter for Christmas 🎶❄️🎄🎁
(@hchorey) reported
@bethanyagilbert It's strange, because even yesterday the URL for the Dec. 6 episode in the iTunes feed was weird / malformed and wouldn't play, but the Dec. 5 episode was fine. This morning the 7th episode worked, but the 6th was still broken. :)
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JT
(@jtcosplayz) reported
@DoctorWho_BBCA @bbcdoctorwho I’ve seen the season finale episode is available on AMC+, DirecTV streaming app, and Amazon Prime Video, but it hasn’t released on Apple TV/iTunes yet. Is there a problem with it being posted there??? Because I’m very eager to see how the season ends
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Benjamin
(@DebrickWookiee) reported
Yep, I am yet another one waiting on the final episode of season 13 of @bbcdoctorwho to be fixed on @iTunes. @BBC do you know this is broken?
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Mikolaj Holysz
(@mikolysz) reported
There should be a concept of a universal gift card. Like, you have iTunes gift cards and Xbox gift cards and Wall Mart gift cards, but, if you want to use a (relatively) niche service and pay with cash, you usually can’t.
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-𝐉𝐀𝐌𝐈𝐄-
(@AMadmanNotABox) reported
@RichMcConville @bbcdoctorwho Huh. How odd. Wonder if it's a case where BBC think it's been sent across properly and Apple haven't been able to receive it. That said, if it's a US iTunes issue... might be something to direct to specifically BBC America/AMC then, as contacting the UK BBC will not help much-
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