iTunes Outage Map
The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
iTunes users affected:
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Errors
iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Guayaquil, Provincia del Guayas | 1 |
| Naperville, IL | 1 |
| Perth, WA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iTunes Issues Reports
Latest outage, problems and issue reports in social media:
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Priyanjana Bengani
(@acookiecrumbles) reported
How is it that with every minor macOS update, the Music app keeps getting more and more unusable? At this point, you’d think they’d cut their losses and just not update it anymore? Or just bring back iTunes? (Currently, drag & drop to add to up next is broken, which, I mean…)
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T. Alan Horne
(@TAlanHorne) reported
Okay, for some weird reason, iTunes on my PC is muted. It runs through music tracks without emitting any sound. It was working just fine yesterday. What is the issue @Apple?
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big daddy bran
(@breadun) reported
my itunes library is a stuck in 2013 and it’s mostly terrible just like I was in 2013
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Mister Mxyzptlk
(@Arsenal_OH80) reported
@iTunes I downloaded a album & am having an issue with it playing. I am trying to redownload & am unable to. Can you help
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길의 끝
(@deedee1996) reported
Lol I'm traumatized by itunes now. llol it took forever to download and i had to download an update afterwards. and then login 20 times just to buy the song lol. I'm too hag for this. please give me a physical release
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Mike J 👹🐀 🤘🏻
(@emmeyekayeee) reported
@lemonodor At least you could skip one problem iTunes had. You could never search for the band, "The The".
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Acrobatic Flea
(@acrobatic_flea) reported
@rassilonpod can't download (via iTunes) season 2, ep 18 onwards 😥 Is this connected to the website upgrade or an Apple issue? All other pods seem to be okay - just #GameofRassilon affected.
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Tya 🐻
(@taeinbrown) reported
@AppleSupport hi, i was trying to update my ios thru itunes but it said unknown error 4000. what should i do? thank you
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🌊 NAY 🌊
(@uchimakei) reported
@monolithicosmic I do remember using a laptop for itunes to update my ipad’s software though bc that was my problem ! so just get in contact with them and they’ll help you out step by step :) just don’t factory reset everything that’s how you’ll lose all your data
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Eivan
(@xEivanEWx) reported
@SnazzyQ If u are saying bout Apple Music, I gonna say it is a really decent app comparing to others. Except the "siri contorl" is bad during riding, but in general, it's great. If u talk about "iTunes", NOWAY. this app is a whole crap. u need to sync, and error, all the time.
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MissTrixie
(@MissTrixie6) reported
@EseTomFindlay @HenryYuzo @SnazzyQ Exactly. Which is especially annoying when like 4 versions ago, there was a setting to control the behavior of where you go clicking the link. Annoying they now favor always going to Apple Music service for people who have a comprehensive iTunes Match library (like me.)
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Mixes 'n' Tapes
(@mixesntapes) reported
Premiering ya boy, Rap Game Tiny Tim, layin' down some bars on his new song, Don't Even Try Bruh. Get it now on iTunes.
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SeattleRainLover 🌧
(@SeattleRainLov1) reported
Dear @Apple. Why do you sell “all access” @nytimes without actually providing “all access” (…to NYT Cooking, Crosswords, etc.). Your support team blames NYT, NYT blames @iTunes #appstore. “Resolution” was refund REQUEST and declaring that technical issue was not resolvable.
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Da AK's Julian/A.C.E
(@akronace) reported
@BiggUU254 It was hard to find then even harder to find now even on iTunes they took the sample off of get the f out my face lol had to track down a hard copy to relive the real experience
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lisa burley 🦋🦋🦋🦋🦋
(@10Burleylisa) reported
The boys are gone down to number 3 on iTunes
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