iTunes Outage Map
The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
iTunes users affected:
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Errors
iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Sydney, NSW | 1 |
| Spring Branch, TX | 1 |
| Traverse City, MI | 1 |
| Portland, OR | 1 |
| Guayaquil, Provincia del Guayas | 1 |
| Naperville, IL | 1 |
| Perth, WA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iTunes Issues Reports
Latest outage, problems and issue reports in social media:
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Altavistagoogle🇨🇦
(@Altavistagoogle) reported
@abulletaway69 Apple TV is iTunes. Apple TV+ is a subscription service. You have to click on Apple TV+ to get to Apple TV+ content.
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Russ Adams
(@RussAdams52) reported
OK, AWS, Google Play and iTunes were DEAD WRONG for taking down Parler. HOWEVER, the fact that Parler has been available for months now, but Parler still hasn't fixed the glitch that won't allow new accounts to be created, is entirely, completely, 100% on Parler and nobody else!
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BTS ARMY Malaysia 🇵🇸🇲🇾⁷
(@BTSMY_ARMY) reported
After it's installed, launch it and go to Account > Sign In. Select "Create New Apple ID" and follow the on-screen instructions. After you've set a payment method & verified it, you can sign in & start buying songs/albums on iTunes. (+)
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🇬🇧claire(ARMY) loves bts
(@clairej9426) reported
@ArianaNotorious @chartdata @Olivia_Rodrigo I live in the uk and we don't have digital sales but it has still broken records we only have streaming and iTunes
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LJ Cholmondeley-Featherstonehaugh
(@splendourella) reported
I went through the trouble of buying a digital iTunes gift card with PayPal to bypass a debit card issue, just so that I could buy an audiobook for bedtime, and it turns out it’s going to take several hours…. to deliver an email 😤
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Rob
(@numba1rob) reported
@BaldMove will there be a delay for Pickle Me Rick cause the holiday weekend? My iTunes has been dumb lately so problem could be on my end haha
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Hotstar USA
(@Hotstarusa) reported
@Ax62158272 Hi! We apologize for the inconvenience caused to you. Kindly DM us with the Email ID used while subscribing to our services, or Roku/iTunes invoice along with the screenshot of the error and the device details for us to assist you further.
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·MamaPawz·
(@HeadbangingPawz) reported
@adoringavory @Apple They had me reset it becuase it locked out her iPad and it still took 3 weeks for them to complete anything. I was so mad. I’ve never had an issue with Apple or their iTunes/iCloud anything until now 🙃
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Marleaux... my dog says "start playing to win!"
(@Ray_Askew) reported
@AppleTV here’s an idea, how about appletv cache some movies so when the internet goes down we can still watch something. A much older version of iTunes allowed for this. Super useful when our ISP craps out.
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Casey Abbott Payne
(@CaseyAPayne) reported
from
Taipei City, Taiwan
@TransistorFM setting up an Apple ID is a little wonky. You have to download iTunes and add a credit card to use Apple Podcast Connect, but that isn't clear from the error message Apple gives you. Apple just says you have to verify your account.
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ThatOnePundit
(@ThatOnePundit) reported
Okay slight correction, the video is available on the iTunes Store in the west. It was a research error on my behalf since when I was researching all links lead to the Japanese pages for it. But this is still the first proper documentation of it. Sorry!
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Samantha Mckay
(@SansaMckay) reported
@iTunes your web chat was useless, bought credit that never updated on the game I was playing. When they couldn’t help they cut me off. Great customer service 🙄👎
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Matthew Panzarino
(@panzer) reported
@IAmTimBaker Yeah I bought the cd and within minutes iTunes Match let us play on homepod so problem solved via hundreds of dollars in services and hardware. Apple!
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BTS ARMY Malaysia 🇵🇸🇲🇾⁷
(@BTSMY_ARMY) reported
To buy a song/album, 1. Sign in & go to the iTunes Store section (iTunes APP for iPhones) 2. Search for the song/album 3. Click on the song (one by one) 4. Enter password to confirm the purchase (+)
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BAM⁷
(@BTSxAppleMusic) reported
¹ When you remove the download on an iTunes purchased file from your library, it will remain in your library and "stream" down from your iCloud Music Library. So, just because you can no longer play the song offline, doesn't mean it's not an iTunes version anymore.
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