iTunes

iTunes Outage Map

The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

iTunes users affected:

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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Portland, OR 1
Guayaquil, Provincia del Guayas 1
Naperville, IL 1
Perth, WA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • DeedeeTheLeo DeeDeeTheLeo 🎀 (@DeedeeTheLeo) reported

    @SALXCO Preorders for “Do we have a problem” on ITunes, Amazon etc will be up when babes?

  • shivvy MattShiv (@shivvy) reported

    @anniezaleski @hbomax I think it was ******* in music rights issues for awhile. After long being a cable staple for years, it disappeared for quite awhile. Maaaaaaaybe it was around in the early days of streaming, but I don't think so. It's never been available to buy on iTunes, etc.

  • Queendom4life1 QueenDom💜 (@Queendom4life1) reported

    @royalfamilyxoxo Right..she always complaining..go worry about Ella Mai since her song is going down on iTunes r&b charts.. and always talking about queen gone flop..you ain't a real supporter if you gone say the song gone flop because of the label..

  • KevinLacy22 Kevin Lacy (@KevinLacy22) reported

    I don't know who I'm gonna scream at first. Been trying to deal with iTunes not working for TWO HOURS with @AppleSupport. Then I finally get to talk to an agent and now frikkin @XfinitySupport goes down and I lose connection! Not enough expletives to explain my night. 🤬

  • mamamonkey Tamara Hughes (@mamamonkey) reported

    @Scobleizer Music selection/sound has been great. But the fact that absolutely nothing works on my work computer (where I probably spend 95% of the time I'm listening to music) is a deal breaker. Website continuously signs me out, playlists missing, iTunes crashes when I try to sign in.

  • zigziggityzoo Josh (@zigziggityzoo) reported

    Apple informs me that I must do a full system restore from iTunes before they’ll proceed with next options. Because clearly the issue with AT&T’s, T-Mobile’s and Xfinity Wireless’ systems being unable to verify my IMEI is the data on my iPad.

  • KenBosma Ben (@KenBosma) reported

    Switching to Apple Music and using the iTunes-style interface gives me fond memories of having a library full of terrible Myspace deathcore bands.

  • produceNewMedia produceNewMedia (@produceNewMedia) reported

    @JamesCridland @GeekNews @Podnews Understood. Note the .m4a that I pulled down from iTunes was -13.xx LUFS [stereo] with no buffer/headroom.

  • LaurenceP81 Laurence (@LaurenceP81) reported

    @HertzBarry @channingtatum Canadians will get to see it one way or another. To stream it on iTunes or some other service or wait longer when it’s on a premium service like Crave or other streaming. I don’t feel I have to go to a movie theatre opening weekend anyway if at all. I am just fine waiting.

  • Play_More_KOF Logan 🏳️‍🌈 Play More KOF! (@Play_More_KOF) reported

    @ChairKun1 I use Apple Music and I enjoy it. You basically get to act like you own and have access to all of iTunes for a monthly fee. I’m on iOS tho so if you’re on Android, no idea how the service compares or if it’s even available.

  • neutron_figg Fig Neutron (@neutron_figg) reported

    @DefiantLs He knows iTunes isn’t shut down right? Is this guy just a straight up boomer

  • BarbCivan BarbCivan🦄👑 (@BarbCivan) reported

    @SALXCO Can we pls get iTunes Pre-orders for Do we have a Problem

  • LaurenceP81 Laurence (@LaurenceP81) reported

    @HertzBarry @channingtatum Canadians will get to see it one way or another. Get a chance to steam it on iTunes or some other service or wait a little longer when it’s on a premium service like Crave. I don’t feel I have to go to a movie theatre opening weekend anyway if at all. I am just fine waiting.

  • mlanken Matthew Lanken (@mlanken) reported

    @cmdrtaco I have playlists that error out and I’m pretty sure the music is all on my phone because windows iTunes syncing hasn’t worked for a long time. It just doesn’t work

  • joongrizon 🦋 (@joongrizon) reported

    Idk it just sucks that ateez have just finished the leg of their hugest tour to date, getting #1 ww iTunes and achieving so much, yet it’s getting soured by these miserable people on this app trying to bring them down I’m just trying to enjoy the concert clips I missed man 😭

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