iTunes Outage Map
The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
iTunes users affected:
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Errors
iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Portland, OR | 1 |
| Guayaquil, Provincia del Guayas | 1 |
| Naperville, IL | 1 |
| Perth, WA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iTunes Issues Reports
Latest outage, problems and issue reports in social media:
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Dan Mryglot
(@mryglot) reported
from
Los Angeles, California
@VZWSupport In addition to what’s been happening- if I try to connect to iTunes on my pc I get an error on the pc from iTunes that the phone can’t connect its the latest version of iTunes
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Dave Camp
(@thinbits) reported
from
Cedar Mill, Oregon
It’s 2020 and iTunes on the Mac is still so broken I have to connect a keyboard and mouse to my iPad to fix up my music library. That said, iTunes on the iPad is still a mess but at least it seems to have fewer sync bugs…
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L̳i̳l̳i̳t̳h̳⁷🇻🇪⟭⟬•BTSisComing•♫♪♩·.
(@7lourderthanUGH) reported
from
Valencia, Estado Carabobo
@shesawseesaw sincerely we would like to support on iTunes but it can't be done yet, so we are looking at ways we can help. The problem for us is more than anything else also the economic situation. Most can't even buy the boys' album. I'm really thinking about doing this project
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ANTIFA Provocateur Shady/Diva Moments
(@TheLuisFernando) reported
from
Philadelphia, Pennsylvania
@FL3SHPR1SON An Xfinity login with the Bravo app or buy it on iTunes for ~*~quality~*~
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Jonathan Marcus
(@jmarcus_md) reported
from
Toronto, Ontario
@ByrneWolf @IlanShahin I don’t think our health system is and ever was to blame. That would be like blaming society for bad information storage in encyclopedias before the internet, Wikipedia, and google. Or blaming society for bad taxi service before Uber, or bad music storage before ITunes.
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SimonBarreBrisebois
(@SBarrBrisebois) reported
from
Dorval, Québec
Dear @iTunes, Since this morning, I try listening on my computer to movies or music on your Itunes app. But no sound comes out. Are other users having the same problem? Any chance of solving that situation? @AppleSupport
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Drew
(@gsxr_drew) reported
from
Houston, Texas
@baesickv All in all, if you do the following, you should have no issues since you can see all the photos already synced to iCloud. 1) Backup to iCloud. 2) Restore via iTunes or Finder on Catalina. (Clears the majority of system and other off) 3) Select your iCloud backup to restore.
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alxndr
(@alxndrbn) reported
from
Oldham, England
@CharityShopSue iTunes is shook! Spotify is broken! No1!
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ᴀʙɪɢᴀɪʟ ʜᴇʀᴏɴᴅᴀʟᴇ-sᴇᴠᴇʀɪᴅᴇ-ǫᴜᴇᴇɴ-ᴡɪɴᴄʜᴇsᴛᴇʀ
(@Sherwmarabia) reported
from
Longport, New Jersey
Gonna search ITunes. Give me song suggestions in 3, 2, 1... Comment down below.
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Nick Blazevic
(@BlazevicNick) reported
from
Auckland, Auckland
@iTunes Very disappointed - 2 attempts requesting refund for apps purchased by my 8 yr old, declined. Spoke to iTunes Singapore (Czarina Leuterio -mngr) and still wouldn’t refund - she suggested that I write letter to management in Singapore. Worst custmr service exp EVER!
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Mike Workman
(@mikewrkman) reported
from
Cardiff, New Jersey
Has anyone had a problem dropping a song from your iTunes library on to your phone SOS
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Denis Hot, esq., doctorate (sach, i'm fucking hot)
(@nikolateslahot) reported
from
Brooklyn, New York
i love @hbo only lol sacha has @showtime throughout software as a service through lower data costs. we’re not paying dues here, sue iTunes that’s your claim to luck i guess idk. Tower?
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MIKE GOTTI
(@MikeGotti_FLA) reported
from
Valrico, Florida
I stopped paying for iTunes and got YouTube red. I think YouTube done turned me out ! Lol no more ads and I can cut my off and still listen. Plus the stream app I think is better then iTunes because I can get music slowed down and all the new albums! #InHeaven
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Jonathan Marcus
(@jmarcus_md) reported
from
Toronto, Ontario
@ByrneWolf @IlanShahin I don’t think our societies are and ever were to blame. That would be like blaming society for bad information storage in encyclopedias before the internet, Wikipedia, and google. Or blaming society for bad taxi service before Uber, or bad music storage before ITunes.
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Sam
(@SkyBlueSam87) reported
from
Coventry, England
Anyone else got iTunes issues ? #itunes #apple
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