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iTunes

iTunes Outage Map

The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

iTunes users affected:

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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Huntingdon, England 1
Perth Amboy, NJ 1
Atlanta, GA 1
Little Rock, AR 1
Fredericksburg, VA 1
Palm Desert, CA 1
Saskatoon, SK 1
Brentwood, TN 1
Edmonton, AB 1
Township of Bensalem, PA 1
New York City, NY 1
Panama City Beach, FL 2
Glasgow, Scotland 1
Newcastle upon Tyne, England 1
West Des Moines, IA 1
Gardena, CA 1
Manchester, England 1
Township of Evan, KS 2
Wolverhampton, England 1
Dillon, CO 1
Kansas City, KS 1
Cardiff, Wales 1
Hannover, Lower Saxony 1
New Bedford, MA 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • Francesco_Adam
    Revenge of the Jedi (@Francesco_Adam) reported

    Can we make it easier to get custom ringtones and alert tones? I have no problem purchasing them, but the current State of the iTunes Store is pretty bad. @iTunes @Apple @AppleSupport

  • kedging
    Reuben (@kedging) reported

    @Grummz If I can figure out a way to mix Android with macOS (Apple TV movies and iTunes), then I can see jumping. Problem is Google is Android, or it was. Like I said, need to research.

  • MichaelBuckelew
    Michael Buckelew (@MichaelBuckelew) reported

    @Mononokeva_TV @PJiggles_ As if we haven’t made jokes about the iTunes terms of service being signing our life away for 20 years.

  • petra_pez80
    𝒫ℯ𝓉𝓇𝒶 (@petra_pez80) reported

    @SAS2you @dickwarlock13 yes, she said that one phone that depp allegedly throw out the window (in reality SHE was the one throwing HIS phone out), she said its broken and on this was evidence. and she had no backup. who in their right mind believes that she had no backop on itunes or cloud???

  • hcidarius
    Michael Darius (@hcidarius) reported

    @shahbazmagsii Always down for a good party. I designed the iTunes Muaic Store.

  • nIcgrmes
    c (@nIcgrmes) reported

    i’m not confusing anything! okay so for example, the banned from no remix, because that’s been causing discourse within the fanbase. sure, it went #1 on itunes due to the barbz’s support, but it tanked in streaming bc the gp didn’t know/care about it to listen to it. this is where the problem lies. we all know barbz are gonna defend nicki down. but who’s gonna carry the success of her music? bfn remix didn’t even have enough points to have her credited on the song. what’s gonna happen when she drops nm6 and it tanks bc only a handful of people are buying it on mf itunes?

  • TheLolManOnX
    Lol (@TheLolManOnX) reported

    @aniealerteht The upload is not working properly; no credits display on iTunes at all. Go check or fix that before things get messy.

  • DefGrady
    Grey-Dee! (@DefGrady) reported

    There was a joke a LONGG while back on windo about a radio station, but i genuinely kinda want to see about making an online radio service. Something that old itunes can connect too, at least. But i feel like the amount of people who'd actually use it.. Low. but it could be fun!

  • kittenlover_123
    leo🪞¹³ (@kittenlover_123) reported

    his very own company stopped his promotions just 10 days into its release and focused everything on another member, billboard changed rules last minute to sabotage his success and his own company stayed silent for weeks.. not to forget that they took the album down from itunes

  • danya__kuzmin
    Даня (@danya__kuzmin) reported

    @GetScarlet Hello. I am having troubles installing scarlet for the last couple days. After the timer runs up “open in iTunes” pops up. I press ok and nothing happens after. Everything worked okay before that. Could you possibly know what’s being the issue here?

  • EasterB55421588
    E|BROWNING 🛍️ Temu promoter 📩 (@EasterB55421588) reported

    The point is that even though my phone is connecting to iTunes, it won't let me add any songs or albums. It just says "An error occurred while trying to connect to the iTunes Store." Is there anything I can do?

  • PRUDENCECASEY3
    🍠P_Casey🔝 (@PRUDENCECASEY3) reported

    The first episode of OVA 2 for Attack on Titan is currently unavailable to purchase on iTunes and Funimation. This is due to a licensing issue with the anime. It is not known when or if the episode will be available again. I need your help.

  • studylew
    eli 🫧 (@studylew) reported

    @hikkichaeri nooooo u can technically do that if u want w the itunes store but apple music is a normal subscription service just like spotify! it’s £1 more expensive than spotify premium individual iirc

  • LoicArBreizhat
    |:| Captain Bertègn |:| 🏓🎮🎧 (@LoicArBreizhat) reported

    Come on @AppleMusic we are in 2023 ! One does not ask customers to install an anoying app to unsubscribe to a cloud service. I can't AND don't wanna install ITunes on all my devices ! Have a good day though.

  • MacadelicMusic
    Macadelic Music (@MacadelicMusic) reported

    @groovjourney Can we please get a chart for the other streaming service and for the iTunes

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