iTunes

iTunes Outage Map

The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

iTunes users affected:

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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Traverse City, MI 1
Portland, OR 1
Guayaquil, Provincia del Guayas 1
Naperville, IL 1
Perth, WA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • FBM_Warrior Jo Cole ♿️ (@FBM_Warrior) reported

    @lesley_nicol Sounds like a subscription. If you have access to his account go into the iTunes app then go to the bottom to Apple ID tap on that & view account, scroll down to subscriptions then you should be able to switch any off! Also if you can’t, contact apple chat & see if they can help

  • WESM741 Wes (@WESM741) reported

    @imtravismarx Are you having issues with Apple? Can’t get the Pulp app or iTunes to download current shows but no issues with other podcast. Thanks

  • Axmortl Ax, Yer Pal, Yer Satan, Yer Sun (@Axmortl) reported

    Gonna say it now, @Apple Podcasts has a terrible UI. I had to keep refreshing to get an important field to appear, and it doesn't even show me my podcast url. I have to download iTunes to find it. Google was way easier to set up for.

  • Kem_Kemily Emily⁷ | BTS 06.10.2022 (@Kem_Kemily) reported

    @jaskoyle Which part do you have questions about? For me the biggest problem is making sure that I have completely/correctly deleted tracks I’ve purchased in the iTunes Store from my Apple Music library bc it’s not always straightforward..

  • Skipping_tees ST (@Skipping_tees) reported

    Calm Down is No.3 on France Itunes back to 1. Soon?👀 Itune na the one wey dem dey buy o

  • djchrisvalencia CHRIS V∆L£NCI∆ (@djchrisvalencia) reported

    Can @Apple bring back iTunes…this Apple Music app is TERRIBLE!

  • rob_parritt Rob Parritt 🇺🇦 (@rob_parritt) reported

    @AdamPortrais hey Adam, I’m having trouble finding the link to Obi Wan 30 Questions on Spotify. I go to the Mandalorian page but it’s not showing any Obi Wan episodes. I found it on iTunes but just wanted to let you know in case others are having a hard time as well

  • ryanjthomas83 Ryan Thomas (@ryanjthomas83) reported

    Persisting with iTunes and iPods when everybody cool is using Spotify etc has been fantastic for my Luddite aesthetic but terrible for figuring out how to actually sync the music and make it go

  • RAStap01 Richard Stapleton (@RAStap01) reported

    @GraceP0WER @lewisdoesthis I bet he’s down on his luck and wants an iTunes voucher.

  • thecofffeeguy1 Pinecone (@thecofffeeguy1) reported

    @Apple Hey CrApple! It is 2022. Why can’t I drag and drop pictures and videos from my windows pc to my iPad/iPhone w/o iTunes. Y’all are trying your hardest to make this software slow my workflow down huh? I don’t want to upload things to the cloud then download them. Takes way to long.

  • guitarboyjeff 🇺🇦 (@guitarboyjeff) reported

    @woofknight Yes if you have a basement or extra room for just media. Room is the issue so I have most of my movies through iTunes. I do have some physical copies but again, room is the problem. Netflix removed Scrubs and Prison Break so I bought them through iTunes.

  • Trcv_ebooks Trebooks (@Trcv_ebooks) reported

    Legacy UI iTunes Store, no login required:

  • onika_son DATbitch 💓🇳🇬 (@onika_son) reported

    That **** done tumbled right back down the iTunes chart I’m screaming! 😭

  • Higgins_J Higgins is getting tired of saying WEAR A MASK (@Higgins_J) reported

    @avishaiw Oh *phew* depending how old the CD it may carry over the track list. On windows you can use Media Player or ITunes on Mac. If the CD are older you have to type it manually. I personally use band camp which hasn’t given me an issue.

  • PeterWSpencer Peter Spencer (@PeterWSpencer) reported from Marlow Bottom, England

    @BeerRabbi @Baddiel I get your point but if you look at storage capacity, MD has more memory than CDR. So in a way it was an upgrade. However to throw it all upside down, scientists have mucked about with cassette tape so that they can fit the whole of ITunes on 2 cassettes.

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