iTunes

iTunes Outage Map

The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

iTunes users affected:

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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Guayaquil, Provincia del Guayas 1
Naperville, IL 1
Perth, WA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • EddieP_ Ronaldo 💔 (@EddieP_) reported

    @TuneCore my project still isn’t on Apple Music or iTunes but available everywhere else and I emailed the Artist Support Team directly multiple times about the issue and never get a response back

  • pictureit17 Anna (@pictureit17) reported

    @AppleSupport I can't play a song in @iTunes from an album I just purchased, my PC is authorized and all the other songs are fine. How can this problem be fixed?

  • bsgillis Ben Gillis (@bsgillis) reported

    @TanMart03 My laptop gets used to sign in (IT policy restricts external keyboards until after verification), and to display my iTunes app. That’s it.

  • theemetris Demetrio (@theemetris) reported

    @waltmossberg @pkafka @Apple It sure did with iTunes and the iPod. What a time it was to be alive. Currently Apple Music is still trailing behind Spotify. And TV is rather "Me too!" ish kind of service. I wish they had put that massive expenditure into R&D for incredible new products instead.

  • MsFRAUDFIGHTER Anne Marie (@MsFRAUDFIGHTER) reported

    @tobykeith @iTunes do you have a problem with my YOUTUBE channel?

  • AramVartian Aram Martian 👽 (@AramVartian) reported

    I'm in the processing of getting @KEMpodcast up and running through iTunes subscriber service for people who want better audio, early episodes, and bonus content but don't like Patreon. I was surprised to see that Apple hosts the .wav files themselves for only $20/yr.

  • MproveK MproveYourKD (@MproveK) reported

    @AppleSupport hello, are you currently having issues with the Apple ID server? Can’t login to iTunes or iCloud from my iMac. (There was an error connecting to the Apple ID server)

  • drspib drspib (@drspib) reported

    I tried to buy a movie on iTunes, which I have done frequently. Neither @Apple nor @Chase could tell me why my purchase was declined. They just blamed each other endlessly. Completely unhelpful customer service from billion dollar companies. This is what we have in 2021.

  • ASchwartzPoker Adam Schwartz (@ASchwartzPoker) reported

    Recording #RatPokerPod tonight w @tchanpoker @ProducerRoss to get caught up on all the action from the @WSOP! Giving away the 3rd Orange background upside down white flag in corner NFT to a random 5 star iTunes review! Got a take? Hit up the voice mail line 1.775.434.2932

  • jennymontyinSD Mrs. Grumley 🩸🦷🗽 (@jennymontyinSD) reported

    I KNOW I’m the last person not paying for a music service subscription but I just want to buy ONE SONG from iTunes and they make it impossible. Just let me buy “Eye of the Tiger” for my elementary school PTA pep rally, you monsters!

  • OGTaylorB Taylor Bradford Ⓥ (@OGTaylorB) reported

    @PuramaiSix @Rangutang @JamesSACorey That's not an issue I'm very familiar with. But it seems that if the iTunes of NFTs is built out that solves that problem no? I mean how cool is it to instead of having say a baseball card, you get an athlete's rookie NFT and it becomes imbued with their RL stats over time.

  • BrightSide_Chat 🎒The Bright Side Chat Podcast🎒 (@BrightSide_Chat) reported

    @Benny_Decker Not sure, I know it’s playing on iTunes and Spotify but I’m also having weird quirky issues with Google Chrome at home so maybe Google is going thru some updates or something. Google gets the same feed as all the other podcast providers.

  • misslaurenwatts misslaurenwatts (@misslaurenwatts) reported

    @hayuhelps I’ve opened my app and am greeted with a join now - I select to restore my iTunes managed subscription but keep getting an error - what is going on??

  • josefrodriguez Jose (@josefrodriguez) reported

    @juliegrizzy ...in 2011 in Tennessee a law was passed making it technically illegal for individuals to share login credentials for streaming services with anyone who doesn't live under the same roof. I.E. Netflix, iTunes, Hulu, Spotify, etc.

  • thatsnotmyaus waiting out 🌊 (@thatsnotmyaus) reported

    @honestyandhumor @andrewbogut They have been doing this for ages for cash. I have no issue in person bank transferring large sums but they always ask about cash. It’s not that much different from a checkout person asking why you are buying 20 iTunes gift cards.

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