iTunes

iTunes Outage Map

The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

iTunes users affected:

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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Adelaide, SA 1
Glasgow, Scotland 1
Long Beach, CA 1
Lenoir City, TN 1
Panama City Beach, FL 1
Seymour, IN 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • ZDP189 Dan K (@ZDP189) reported

    @hackaday Once I heard a wail and the sound of my wife banging her head on her desk. An Apple "GeNiUs" fold her she could fix her phone's long running iTunes sync problem by doing what amounted to a factory reset, "but do it at home, not in the store". Years' kids photos wiped gone forever

  • ImReadyPodcast Captain Eric (@ImReadyPodcast) reported

    @LSMark_ @paramountplus Please hire me to suss this among many other sorting issues out. I can send in my iTunes as a resume.

  • bnSonic nSonic (@bnSonic) reported

    Email from @AppleSupport iTunes Connect. I have to update/correct my bank account to be able to receive money. Well… 1. I don’t have own music or a pay-to-play podcast / 2. I cannot login with both of my Apple accounts - site says the accounts are not configured for this service

  • faryl The Fearless Blogger (@faryl) reported

    @ZiggyTheHamster The apple podcast feed could be an apple related issue… the challenge is that other than using the feed link provided through the Wondery website, I don’t know how to pass logon credentials to the podcast app without a pay subscription through iTunes.

  • DrGeekthumb Marc J (@DrGeekthumb) reported

    Has anyone else had issues connecting their iphone to iTunes on Win 10? Seems like I've tried everything @AppleSupport site suggests but it's just not showing.

  • MarkMaoGovern What a load of bollocks (@MarkMaoGovern) reported

    @KatyKray73 @Liseylou12 You sure it's on Spotify? I had the U2 album issue too. It's on iTunes. You need to delete it off there. U2 collaborated with iTunes, not Spotify.

  • pnunez48 Peg O. Ramavich 🏳️‍🌈🏳️‍⚧️ (@pnunez48) reported

    @MonsterVetArt @AppleMusic @iTunes They did? I still use iTunes and download it on my iPod, so I haven’t noticed. I wonder if I have this issue and didn’t realize it.

  • alanningrealtor Aaron Lanning (@alanningrealtor) reported from Menifee, California

    @AppleMusic I wanna use it cause I’m an #Apple fanboy but your system is so clunky and I create a station based off a song and it always goes to songs I purchased years ago on iTunes. Spotify has this down.

  • ________Bhaskar Bhaskar (@________Bhaskar) reported

    Stupid ITunes not working on windows , I lost my data

  • Destroyer__13 Destroyer13 (@Destroyer__13) reported

    @SuperHyperSpaz Sometimes iTunes can give you problems grrrr! But I have to put up with it because I’m in areas with no wifi quite often. Also I hate subscriptions.

  • Ziggy_Daddy ZiggyDaddy™🏳️‍🌈✊🏿🌊🎶 (@Ziggy_Daddy) reported

    It is completely unacceptable that a company like @Apple would allow such a terrible app like @iTunes to be continuously horrible, given that @AppleMusic is such a great streaming service.

  • kalgunmu second generation grandpa ⁷ (@kalgunmu) reported

    Hey followers under 25 just a weird question: 1) how many songs do you have on your computer/iTunes library/whatever ******* music program that isn’t a streaming service

  • itzTyrion Maybe itsTyrion🇺🇦🏳️‍🌈 (@itzTyrion) reported

    @YayPonies_eu some iTunes US 1080p are down 03x06 04x13 04x14 04x24 05x08 05x09 05x18 05x20 05x25 07x24 07x25 07x26

  • battle810 Brad Fields (@battle810) reported

    @AppleSupport defective itunes program running windows 11 ran diagnostic ipod support service is not installed itunes helper not running i have an iphone and would like to save the music from phone to my computer, so how do i do it?

  • Altavistagoogle Altavistagoogle🇨🇦 (@Altavistagoogle) reported

    @admirablejas_ That’s the entire reason for the existence of iTunes/Apple TV launched in January 2001. You might be thinking of Apple TV+. Scroll down to the Channels section in the free Apple TV app.

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