iTunes

iTunes Outage Map

The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

iTunes users affected:

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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Sydney, NSW 1
Spring Branch, TX 1
Traverse City, MI 1
Portland, OR 1
Guayaquil, Provincia del Guayas 1
Naperville, IL 1
Perth, WA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • zaynvogue niki (@zaynvogue) reported

    why is my ******* itunes not working i wanna see zayn

  • SuperAhmed13 Ahmed (@SuperAhmed13) reported

    @fousey Connect with a computer through iTunes I had the same issue but I’d back up the iPad beforehand

  • loaldesign Alex - LoalDesign (@loaldesign) reported

    @fousey Connect to iTunes via MacBook and open iPad device and do hard reset. I had same issue with my iPad 2018, if you want help I can record video for you

  • allanritchie911 Allan Ritchie (@allanritchie911) reported

    @ChaseFlorell Best music player ever! Now we have to deal with this itunes **** only because that's the platform I had to choose post-napster and now there's no way out... apple music is pretty good as a service though

  • pjd_666 PJ 🦖 (@pjd_666) reported

    @SnazzyQ Personally I have a lot of movies in my iTunes account and stupid drm protection means I had no option but to buy Apple TV to actually watch them on tv since they won’t play from my plex server.

  • isabel_sadge MF ISABEL 🏳️‍⚧️ (@isabel_sadge) reported

    @Smt3C i just looked it up apparently only the itunes version has the 15 minute field recording titled "utica quarry, nightime". its terrible why is that there

  • volgiaw cia🅪 (@volgiaw) reported

    @notyourworld ok so basically plug in ur phone to a computer and open itunes and sign in and click songs, then highlight all the songs on the album, right click > get info > artwork and add a picture

  • SamuelYates Samuel Yates (@SamuelYates) reported

    @ERLathrop But what is the access situation for 2? I watched s1 through iTunes... I don’t really want *another* streaming service nowadays.

  • wilddough . (@wilddough) reported

    @acekais itunes service is not available there..

  • Reneeksanders Renee (@Reneeksanders) reported

    @BobbyPiton3 I hear you need to turn off -in your settings- allowing Apple to delete your app’s if they choose too - go to screen time- scroll down to content, & privacy, then to iTunes and deleting apps - don’t allow. Not sure if this is correct information?

  • Reivax_V2 perro triste (@Reivax_V2) reported

    Anyone here ever had an issue with iTunes not being able to read the contents of an iPhone?

  • LmanIron Dr. Murica Man (@LmanIron) reported

    @samanthamarika1 Please ignore this tweet. I hope she takes it down because it's stupid and dangerous. Absolutely do not listen to this person. Go to your settings for itunes and disable removing apps. Disabling updates will leave your phone open to vulnerabilities and attacks.

  • JimmyRa00573147 Jimmy Ramos (@JimmyRa00573147) reported

    @godmodecharlie @garyanddino I’m asking this for a friend who has no social media. He used to down from the website and upload to his iTunes and then be able to take it with him on his phone. He found found that it was way too much work and stopped listening, but now wants to play catch up and listen again

  • AlbertEWallace albert. (@AlbertEWallace) reported

    It did 🤯 There are more matches I think it could make, but it matched the stuff that's on my phone to the best of its ability, 'cause I can sign in to Music on an Android device and see a handful of the content (not from iTunes or Music itself) available for streaming. Wow.

  • WenleiMa Wenlei Ma (@WenleiMa) reported

    @sjsmail Depends on how you define legit... geododging isn’t strictly illegal. But that’s how you could sign up to HBO Max - with a VPN/SmartDNS service and pay for it through a US iTunes account.

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