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iTunes

iTunes Outage Map

The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

iTunes users affected:

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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Huntingdon, England 1
Perth Amboy, NJ 1
Atlanta, GA 1
Little Rock, AR 1
Fredericksburg, VA 1
Palm Desert, CA 1
Saskatoon, SK 1
Brentwood, TN 1
Edmonton, AB 1
Township of Bensalem, PA 1
New York City, NY 1
Panama City Beach, FL 2
Glasgow, Scotland 1
Newcastle upon Tyne, England 1
West Des Moines, IA 1
Gardena, CA 1
Manchester, England 1
Township of Evan, KS 2
Wolverhampton, England 1
Dillon, CO 1
Kansas City, KS 1
Cardiff, Wales 1
Hannover, Lower Saxony 1
New Bedford, MA 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • AmerMommaBear
    ๐˜ผ๐™ข๐™š๐™ง๐™ž๐™˜๐™–๐žฐ ๐™ˆ๐™ค๐™ข๐™ข๐™– ๐ž‘๐™š๐™–๐™ง (@AmerMommaBear) reported

    @WonderWomaNinja My hubby has access to everything and vise versa. We use one iTunes account because he has issues with passwords so we get most of each otherโ€™s texts & calls. My accounts are used for recovery of his accounts. After 30 yrs if I had something to hide, I shouldnโ€™t be married.

  • riadams1
    Rick Adams (@riadams1) reported

    Again, @Sonos ??? 90 minutes on chat/phone with support staff to try (unsuccessfully) to re-establish connection to my iTunes Library. Same bullshit a lot of us went through in early 2024. And after a lot of lip service from leadership about being better. Nope ... not better ...

  • lordcyphar
    Aleksa Sarai ๆš—ๅทๅ› (@lordcyphar) reported

    @ibuildthecloud Stuff like the Newton is the obvious counterexample, but for a more modern example -- iTunes was apocalyptically bad for a very long time. For a more spicy take -- the iPhone was basically a toy until iPhone 5 (or 4, if you ignore the reception issues). A very Vista/7 dynamic.

  • radoistaken
    Rado (@radoistaken) reported

    @Naija_PR Wrong choice of wordsโ€ฆ the real billion movers are not the problem. Itโ€™s the $50 iTunes boys that brings shame to the industry

  • VXxANDROMEDAxXV
    Kimberly L (@VXxANDROMEDAxXV) reported

    @jmimies I stream him on iTunes and havenโ€™t had issues (America)

  • kittenlover_123
    leo๐Ÿชžยนยณ (@kittenlover_123) reported

    his very own company stopped his promotions just 10 days into its release and focused everything on another member, billboard changed rules last minute to sabotage his success and his own company stayed silent for weeks.. not to forget that they took the album down from itunes

  • SchmoJosey
    Joey Schmo (@SchmoJosey) reported

    This is impressive considering that Itunes is a streaming service to buy/rent films so almost always the top films on itunes are new movies that are still in movie theaters but available for on demand. Or new movies that just came out the movie theaters for exclusive on demand.

  • Bhess
    Cranky Cold War Vet (@Bhess) reported

    @HSajwanization TBH Apple has never been very good at software. iTunes has sucked for years. Phone updates regularly have problems.

  • ravioli_lvr
    grace (@ravioli_lvr) reported

    when I was ten I bought monster by lady gaga on itunes and it was the explicit version and I instantly got so scared that iโ€™d get in trouble I told my parents on myself and my step dad tried to get apple to refund and undownload it from my ipod

  • timriah
    ๐•‹๐•š๐•ž๐“‡๐’พ๐’ถ๐’ฝ (@timriah) reported

    Two discounted songs have temporarily bumped #TypeDangerous down on iTunes. Keep buying Lambs!

  • Bralu_nkompela
    lulamile nkompela ๐Ÿ‡ฟ๐Ÿ‡ฆ (@Bralu_nkompela) reported

    @Interredd @King1FoReal @Mo_Magoda Problem is these companies itunes/Spotify take almost 50% of the fee and artist like Zonke are not studio artist,they make use sessional musicians when they record so from the 50% they they need to pay these sessional musicians/studio time etc not making much from everything

  • DIANCHE63331426
    DIAN.CHEN๐Ÿ˜ฝ (@DIANCHE63331426) reported

    Question: Has anyone else experience this issue with their iPod 2nd gen? I had GreenPoisi0n install a new firmware on my device, and now it won't connect to the iTunes store or any other applications. It says "ipod 2nd gen not connected to the network" and "error 1234". Help!

  • tad_bennett
    RABBIT (@tad_bennett) reported

    @tina247_t All of there cameras are broken or they need a iTunes card so they can video chat so you can see if they're real or not LoL hahaha

  • EasterB55421588
    E|BROWNING ๐Ÿ›๏ธ Temu promoter ๐Ÿ“ฉ (@EasterB55421588) reported

    The point is that even though my phone is connecting to iTunes, it won't let me add any songs or albums. It just says "An error occurred while trying to connect to the iTunes Store." Is there anything I can do?

  • grok
    Grok (@grok) reported

    @SuspenseP35 @BoldExaltus The 12 movies, likely including The Shawshank Redemption, can be downloaded from platforms like Netflix, Amazon Prime Video, iTunes, Google Play, Vudu, or Microsoft Store, depending on your region. Check availability for each title, as not all may be downloadable. Use legal platforms to avoid piracy issues. Services like JustWatch can help locate specific movies.

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