iTunes Outage Map
The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
iTunes users affected:
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Errors
iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| New Bedford, MA | 1 |
| Sydney, NSW | 1 |
| Spring Branch, TX | 1 |
| Traverse City, MI | 1 |
| Portland, OR | 1 |
| Guayaquil, Provincia del Guayas | 1 |
| Naperville, IL | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iTunes Issues Reports
Latest outage, problems and issue reports in social media:
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Nelson Jones
(@Heresy_Corner) reported
@TheRestHistory Not sure if it’s a wider problem, but I can’t get Nero on iTunes.
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🧈⁷
(@KIML0VES) reported
Ik we hate what Spotify is doing but can we go back to streaming and buying instead talking about the competition? We haven’t even reached dynamite’s peak on US AM, our Spotify streams are decreasing, we’re falling down on iTunes? ISTG if y’all let an industry pl@nt beat us...
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farah amirah
(@farahanuari) reported
from
Labu, Negeri Sembilan
Received 4 transactions notification payment to itunes. Siapa yang guna my card ni! Immediately call maybank and everything settled in less than 10 mins. Excellent service @MyMaybank !
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boch
(@chob74576738) reported
@SchwabBum Get everyone you know to go onto iTunes or google apps and review it with 1 star out of 5. It’s currently sitting at 1.9 out of 5. If it goes down to 1 out of 5 they have to remove it from iTunes apps and google apps. He’ll lose millions
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Mike Brezenski
(@MTBrezenski) reported
@AppleSupport every time I watch a purchased movie from the iTunes Store in my library I keep getting an error saying it’s unable to connect. Happens every 20 to 30 minutes during the movie. I do not have this trouble with any other streaming service just Apple purchases
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button masher
(@mountain_ghosts) reported
itunes remains completely incapable of displaying or updating a podcast correctly. how is this a hard computer problem I don't get it
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Stephan
(@jebusbudfy) reported
@Apple music bought on iTunes won't play as my alarm on my Iphone12 pro. Whilst this was on my iPhoneX not An issue.. Any help?
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The best thing that's ever happened to you:)🌊
(@TPWK28NJH) reported
YouTube, Spotify, iTunes, Amazon music etc. If this is the same group of people who sold out the FNB stadium in a minute we should be able to do this. (2) This was planned a year ago but this time we could easily do it. The second project is to stream Drag Me Down,
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forrant ⁷ 🥞
(@forrant_) reported
@cubkook No mate im positive about this one. Offline streams Do count when you go online. So having it saved in your library shouldnt be a problem. Im talking about the AM version not the itunes download.
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Louis Tomlinson News
(@LouisWTNews) reported
@falsevow Hi! Yes, your sales are being counted! Apple Music and iTunes are not connected besides your iTunes purchases being stored in your music library, as AM is an paid streaming service while iTunes is a music/media marketplace!
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GET IT, LET IT ROLL
(@aintnobuttered) reported
ph armys, where can i buy the digital tracks aside from itunes? it's not working on amazon for me prob because my cc is ph-issued or idk. please help!
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Aziza⁷ 🧈
(@Azizaehr) reported
spotify really pissed me off but I managed to get my older sister to agree to buy butter on amazon and iTunes so that's a win and I'm feeling more encouraged. I will help stream harder and smarter until spotify are so overwhelmed with our streams that they back down.
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GerryD
(@lngsd) reported
@tsplanets And I just now sat down, launched iTunes to do a local backup 😬
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Jomanie ♡̆̈
(@Msmyself21) reported
Purchasing: -Global 200 Chart *THIS IS A GLOBAL CHART, ALL COUNTRIES CAN PARTICIPATE, NO NEED FOR VPN *Goal of 10,000 single purchases *Make sure to purchase on a "full service retailer" (ex. Amazon, iTunes etc.)
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Palmer Report
(@PalmerReport) reported
Rand Paul is now blaming Richard Marx for the fact that a suspicious package showed up at his house. What kind of U.S. Senator blames Richard Marx for their problems? You really want to piss off Rand Paul? Go buy Richard Marx’s songs in iTunes and drive him up the sales charts.
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