iTunes

iTunes Outage Map

The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

iTunes users affected:

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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Portland, OR 1
Guayaquil, Provincia del Guayas 1
Naperville, IL 1
Perth, WA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • fatso2k Mr K 🇿🇼 (@fatso2k) reported

    @DarkForceGirl01 Let’s get back to business @DarkForceGirl01 don’t be sidetracked. That’s his whole purpose. He’s part of the military intelligence to try and create sideshows when there are critical issues to dissect. You’ve already pedzad ma sports naye iTunes

  • PARANOiDDJ1 PARANOiD DJ (@PARANOiDDJ1) reported

    @FaroeKing97 iTunes/Apple sometimes have a slight lag between when the song is live to play/buy and when the link to do so for it is generated. This is down processing on their end, so it's out of my hands until they do. The same link will work when they've done it, shouldn't take too long!

  • Adrian52415641 HadrianAdrian (@Adrian52415641) reported

    @strangepacks_ The iPhone is bad because of not being a piracy device and can't download music when there's iTunes and multiple streaming services there for you? Being overpriced is a real problem, though.

  • DanWourms Dan Wourms (@DanWourms) reported

    @cjwardart Not sure what Apple service is like over there, but in Canada we can buy it through iTunes right now.

  • liyuhanaljlj Lee (@liyuhanaljlj) reported

    @opa334dev Feedback error: Unable to access the file sharing folder of Troll's signed app in iTunes. And the file management that comes with the system - the corresponding folder will not appear on my iPhone.

  • Michigrimk Kevin Fox (@Michigrimk) reported

    One of the few times I actually had a problem with the darkness of an image was the iTunes version of Zero Dark Thirty where the compression made it so you couldn’t see anything in the climactic raid.

  • protweetdeleter B 🌹🚀 (@protweetdeleter) reported

    @ItsTommybxxch I think one of the iTunes sales trackers that is normally used for chart predictions went down literally last week, so it’s been hard to give accurate estimations this week

  • iworkatjinhit Jin's Wife⁷'s Sexy Nukim For RM (@iworkatjinhit) reported

    @btsstreamteamin I am seeing this happening since the 2nd chapter. Something is wrong It's not only RM Bad decisions didn't chart 1 in itunes. I think Something is up like moral down??? For some reason?? I maybe wrong.

  • ChronoBlyzer47 Troy L Kearney (@ChronoBlyzer47) reported

    @jennvelope The site I'd assume is only current up to a period of about 24 hours. Just wait until next week when I believe someone will post up a playlist on Spotify or iTunes that will contain virtually the ENTIRE A to Z minus some songs not available to stream on the service

  • nikkinaxx_ nicole 🌙 (@nikkinaxx_) reported

    As of now: from 74th spot in Worldwide ITunes Song Chart, we are down to 111th spot. Keep streaming! Kaya pang iangat to. STREAM SB19WYAT @SB19Official #SB19

  • GoDoYaHomework ElMojadoYouLoveToHate🇸🇻 (@GoDoYaHomework) reported

    I been saying it since i first started using iTunes which is over 10yrs ago that Apple should hire me for iTunes so i can fix the issues with tracklisting and fix a bunch of other **** that would make it easier to use for people who really care bout their music being organized

  • yunhwarizon #1 hotteok IS SEEING ATEEZ (@yunhwarizon) reported

    @AppleSupport hey I've been trying to sign in to itunes but it keeps on canceling the process so i keep on doing it over and over again only for me to keep on retrying. I can't even use my iPad.

  • JoshStewart1995 Josh R. Stewart (@JoshStewart1995) reported

    @celldweller there’s an issue on iTunes

  • FangirlPoAkii aki 😭 (@FangirlPoAkii) reported

    before, we were topping the itunes charts but after couple of hours in the chart it would slowly go down and before the day end it’s already gone. STREAM SB19WYAT @SB19Official #SB19 #SB19WYAT500KViews

  • grimypreacha don b. loneleo (@grimypreacha) reported

    Bruh, I've trying to download some tracks off Murder Was The Case soundtrack and everything works fine, put it in iTunes and it goes through Spotify just fine EXPECT 1 DAMN TRACK Like I don't understand, the rest work with no issue, why is this having an issue? Smh

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