iTunes Outage Map
The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
iTunes users affected:
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Errors
iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Guayaquil, Provincia del Guayas | 1 |
| Naperville, IL | 1 |
| Perth, WA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iTunes Issues Reports
Latest outage, problems and issue reports in social media:
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Kieran
(@REALSgtBrdStk) reported
@SuperSaf Usually syncing to iTunes via USB fixes that issue, does for me anyway.
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Executioner Killer Instinct
(@lazy_szzza) reported
@Shanegal5 @Lmonart_ YT is not even an issue since SEA handles the bulk of streams. We don’t need VPNs for that because regardless of locations, views are still counted. I was referring to iTunes, Spotify and Shazam esp. iTunes and Spotify since we care about how many #1s we can achieve.
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Alex Sorci
(@_sorci_) reported
Now this week, it’s not loading in the app but I can see it on iTunes. Am I supposed to pay the additional 99¢ just to listen to something I already pay for? I know it’s not by your doing, but can’t imagine these issues translate to good exposure
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Uriah Liskow
(@ULiskow) reported
Hey @Apple, fix your stuff guys. I shouldn't need to sign into my iTunes to update apps if there was a billing problem. Fix it. Tired of all the bs y'all doing.
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i 💜⁷ yuo ~ Lei
(@LeixTaexBTS) reported
Waking up and thinking my iTunes and email were hacked.. it was my son ughhhhhh he’s in so much trouble when he wakes up. Bought so much robux while I was knocked out from my allergy medicine. Ughhhhhh
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*TEAMBREEZY*
(@breezybayarea) reported
I know iTunes or Spotify bet not take down r-Kelly music.
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Keith Gable 🌻
(@ZiggyTheHamster) reported
@ashleygjovik There’s a configuration option to tell iTunes to not try to manage the files on disk that works around what I did to my library which solves the issue but holy crap why wouldn’t it go “okay you really want me to delete thousands of files?”
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Anju Sabu🦈
(@ohdakuwaqa) reported
@dando_marc @sarumahdi Very true! That’s the problem with all apple products - my phone lasted for years until one day it wasn’t recognised by iTunes on my laptop. Quite ridiculous.
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h3pl
(@h3pl5) reported
@TheNewOil1 Music, shows, movies, Apple card, books, tvOS, Apple news, Apple pay, find my, iCloud, Shazam, Siri (used more than Google assistant in my experience), sign in with Apple, iTunes and more. Look how many sources of information.
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Keith Gable 🌻
(@ZiggyTheHamster) reported
@ashleygjovik This is quite literally the reason I stopped using iTunes about a decade ago. Apple gets a lot of hate for having bugs they never fix, but this is the most egregious I think because it’s been a problem on PowerPC, Intel, and arm Macs as well as PCs running Windows XP to 11.
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Luis Ramos
(@KineticBongos) reported
@yosajidshaik True. But with most Apple devices, I never needed to look up. Because they just worked. Aside from small iTunes issues, but even the Customer support from Apple is amazing
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Dave
(@ItsDaveRun) reported
@PeacockTVCare I am trying to delete your service and it is impossible. There is nothing showing in my @iTunes subscriptions and your online help is horrible. Let’s get this figured out.
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Keith Gable 🌻
(@ZiggyTheHamster) reported
@ashleygjovik Yeah in this case it seems to be an entirely different problem which Apple touts as a feature (iTunes Match, or whatever it’s called today). So there are at least two reasons that iTunes can delete your library.
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James D Lee
(@Ananasi01) reported
wow anyone else having issues with @iTunes seem all my purchases are whipped and I have lost everything I own thanks a lot @Apple
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Rαɗισ ƬƑSƇ
(@RadioTfsc) reported
@Living_Instinct @iTunes @Spotify When you dont get our shoutouts, it isnt my problem at all. Still doesnt give you the right to drop links on shoutouts for others. Here no one asked for any link dropping :)
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