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iTunes

iTunes Outage Map

The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

iTunes users affected:

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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Kolkata, WB 1
Montréal, QC 1
Houston, TX 1
Tappahannock, VA 1
Sydney, NSW 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • marimo_tea123
    💫marimo💫 (@marimo_tea123) reported

    @HONGSMINGKI I think part of the problem is I have no idea where to stream. I am constantly playing the music video but I only learned about iTunes last night.

  • BENITOMARAJ
    YASMIN 💸 (@BENITOMARAJ) reported

    Yall are terrible for not taking alone to #1 on iTunes 😭

  • MCareysWorld
    Mariah Carey's World (@MCareysWorld) reported

    Anyone knows if the issues with iTunes (the song was listed as an album instead of a single which is why is not appearing on any charts and people can't find it) have been fixed? #TypeDangerous @MariahAlerts @MariahCarey

  • Luigithemetal64
    LuigiTheMetal64 (@Luigithemetal64) reported

    @Mangalawyer Don't expect Microsoft to do better on PC. Oh, wait—they are never better at all. Even I can not be sure if it is Microsoft or Apple's problem with iTunes being unable to code CD songs into iPhones.

  • rpg_haven
    Leon @ RPG Haven (@rpg_haven) reported

    Why is the Music app on Mac unable to play albums gapless? Apple solved this problem in iTunes 20 years ago @tim_cook

  • DIANCHE63331426
    DIAN.CHEN😽 (@DIANCHE63331426) reported

    Question: Has anyone else experience this issue with their iPod 2nd gen? I had GreenPoisi0n install a new firmware on my device, and now it won't connect to the iTunes store or any other applications. It says "ipod 2nd gen not connected to the network" and "error 1234". Help!

  • Weatheronthe8s
    Jackie (Weatheronthe8s) (@Weatheronthe8s) reported

    @NekoMichiUBC I always install the iOS or iPadOS beta on the day of release just for fun. However, I don't recommend it for anybody's main device, or for anybody who can't troubleshoot tech issues. I once had to restore an iPad through iTunes due to a charging issue in a beta...

  • thebarbiebtx
    𝒫𝓇𝒾𝓃𝒸𝑒 ✧ (@thebarbiebtx) reported

    Maybe the Barbz should make our own streaming service/chart system. All we need is people relying and using it like Billboard and ITunes Charts, right? What makes Billboard official and not sound cloud charting unofficial? Artist? Money? Business? Nicki alone can launch this ****

  • JamAnna77
    Sol 💜 A wild flower 🌷 Run, beautiful, run (@JamAnna77) reported

    @myyoutae Not necessarily. A lot depends on how much of the gp use a streaming service, and how consistent they are. In this case, it's even different: iTunes chart is impacted by sales, something that Spotify doesn't do

  • _Layiah
    elle Rudberg season 3!!! (@_Layiah) reported

    Found my old iTunes account and yea I used to have terrible taste in music

  • EulaNavarr36338
    Eula|Navarrete♎️🇺🇸🫒 (@EulaNavarr36338) reported

    People who use Apple Music or iTunes should be aware of some changes to their service. Starting March 1st, 2018, Apple Music will no longer offer ad-free listening. In addition

  • Bralu_nkompela
    lulamile nkompela 🇿🇦 (@Bralu_nkompela) reported

    @Interredd @King1FoReal @Mo_Magoda Problem is these companies itunes/Spotify take almost 50% of the fee and artist like Zonke are not studio artist,they make use sessional musicians when they record so from the 50% they they need to pay these sessional musicians/studio time etc not making much from everything

  • Francesco_Adam
    Revenge of the Jedi (@Francesco_Adam) reported

    Can we make it easier to get custom ringtones and alert tones? I have no problem purchasing them, but the current State of the iTunes Store is pretty bad. @iTunes @Apple @AppleSupport

  • waeppw
    abc doreWi (@waeppw) reported

    @BLINKSTATS this is why I hate Apple music cause udk what is causing the problem. it's either u played the downloaded iTunes version or WiFi isn't working

  • TwiIySparky
    ✨twilight sparkle✨ (@TwiIySparky) reported

    @Sevo6xHPnVaRvbl @woah_pinkhorse @torako_tiger most likely or a rendering error from the itunes version

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