iTunes

iTunes Outage Map

The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

iTunes users affected:

Less
More

itunes Hero Image

iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

Map Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
New Bedford, MA 1
Sydney, NSW 1
Spring Branch, TX 1
Traverse City, MI 1
Portland, OR 1
Guayaquil, Provincia del Guayas 1
Naperville, IL 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • MorolongZA Phukubye (@MorolongZA) reported from East Lansing, Michigan

    .Apple just announced they're shutting down iTunes 😳

  • iMatthewCM Matthew (@iMatthewCM) reported from Bloomington, Minnesota

    Looks like The Office Complete Series is back on sale for $25 on iTunes! Considering it’ll likely leave Netflix when NBC does their streaming service, I seized the moment this time around ;) CC: @Tall_Beets

  • lalonip3 Anthony P Jackson (@lalonip3) reported from Manchester, England

    @holly My first experience with Apple: Installed iTunes onto my laptop. If it hadn't broken I'd still be picking bits of fruit out of it to this day. Also, my last experience with Apple.

  • Shaunjenks Shaun Jenks 📱⌚️💻📸 (@Shaunjenks) reported from Shrewsbury, England

    I wish the media would stop telling people that #iTunes is shutting down.. it’s not! It’s just being split into “music, TV and Podcasts” Apps. All your media you have brought over the years will migrate over and be available in the relevant app. Stop Panicking #rantover

  • tropico666 𝐌 (@tropico666) reported from Orlando, Florida

    @mohamedchaoui @BenGeskin It was a long process. I had to download the device manager .pkg and once that was successfully installed, I could load the ipsw onto iTunes with no issue. Skipped having to get Xcode 11 and/or macOS 10.15

  • CeeFor Cee (@CeeFor) reported from Montréal, Québec

    An ex-business partner always fronted on me + my music, I’m older but he consistently tried to son me publicly. I got him twice - once when he proposed a one-sided biz opp, he was shocked I turned it down. Second was when my debut LP hit Top 10 in Canada + Oz on iTunes. 💿

  • brucegordon ((( bg ))) (@brucegordon) reported from Menlo Park, California

    @CharlesPPierce @MichaelEDyson One of those songs that I listened to over & over. Sitting on my bed, lifting up the needle, moving it back, putting it down oh so gently. Over & over again. Left all those albums in Newton when I left for Amherst. Replaying on iTunes is just not the same...

  • MarkyVille Marco (@MarkyVille) reported from Quiapo, National Capital Region

    So Apparently ITunes Is Shutting Down

  • mywholeexpanse middle finger crew ✖️✖️ (@mywholeexpanse) reported from Brunswick, Ohio

    @iTunes what is your issue fr every time I try to do anything the app just loads and loads and nothing. I’m tryna write some reviews and they won’t send

  • coolkam30 kamlesh (@coolkam30) reported from Mumbai Suburban, State of Mahārāshtra

    @iM4CH3T3 Tried couple of laptops not working on window iTunes version and on Mac it has to be the lastest os but unfortunately I have a older version of Mac which is not upgrading

  • jbaldwin Jonathan Baldwin ❓ (@jbaldwin) reported from Glasgow, Scotland

    @GrippingChrist @iTunes Podcasts don’t use allthat much battery but yes, your iPhone isn’t meant for constant playback of media files. If you’re doing that I’d advise plugging it in. You’ll get the same issue with any phone. They’re high power computers.

  • makeit_snappy misfit (@makeit_snappy) reported from Philadelphia, Pennsylvania

    I don’t know who’s worse, the “Scam Likely” people, the “Expired Car Warranty” people or the dm guys who speak broken English asking for iTunes gift cards.

  • acrazybicth michael koors lite (@acrazybicth) reported from Brooklyn, New York

    thank ******* god itunes is shutting down. unpopular opinion, but.... i think ppl only use apple music bc it has a “nice” interface. besides that, it’s shit.

  • lucypapers Lucille Yasmen🇪🇷 (@lucypapers) reported from Garland, Texas

    Why tf my iTunes Store not working

  • jbaldwin Jonathan Baldwin ❓ (@jbaldwin) reported from Glasgow, Scotland

    @GrippingChrist @iTunes No that’s a myth. They enabled a feature that prevented your battery overheating so your phone didn’t shut down unexpectedly. Very useful if your livelihood depends on having a phone.

Map Check Current Status