iTunes Outage Map
The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
iTunes users affected:
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Errors
iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| New Bedford, MA | 1 |
| Sydney, NSW | 1 |
| Spring Branch, TX | 1 |
| Traverse City, MI | 1 |
| Portland, OR | 1 |
| Guayaquil, Provincia del Guayas | 1 |
| Naperville, IL | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iTunes Issues Reports
Latest outage, problems and issue reports in social media:
-
Phukubye
(@MorolongZA) reported
from
East Lansing, Michigan
.Apple just announced they're shutting down iTunes 😳
-
Matthew
(@iMatthewCM) reported
from
Bloomington, Minnesota
Looks like The Office Complete Series is back on sale for $25 on iTunes! Considering it’ll likely leave Netflix when NBC does their streaming service, I seized the moment this time around ;) CC: @Tall_Beets
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Anthony P Jackson
(@lalonip3) reported
from
Manchester, England
@holly My first experience with Apple: Installed iTunes onto my laptop. If it hadn't broken I'd still be picking bits of fruit out of it to this day. Also, my last experience with Apple.
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Shaun Jenks 📱⌚️💻📸
(@Shaunjenks) reported
from
Shrewsbury, England
I wish the media would stop telling people that #iTunes is shutting down.. it’s not! It’s just being split into “music, TV and Podcasts” Apps. All your media you have brought over the years will migrate over and be available in the relevant app. Stop Panicking #rantover
-
𝐌
(@tropico666) reported
from
Orlando, Florida
@mohamedchaoui @BenGeskin It was a long process. I had to download the device manager .pkg and once that was successfully installed, I could load the ipsw onto iTunes with no issue. Skipped having to get Xcode 11 and/or macOS 10.15
-
Cee
(@CeeFor) reported
from
Montréal, Québec
An ex-business partner always fronted on me + my music, I’m older but he consistently tried to son me publicly. I got him twice - once when he proposed a one-sided biz opp, he was shocked I turned it down. Second was when my debut LP hit Top 10 in Canada + Oz on iTunes. 💿
-
((( bg )))
(@brucegordon) reported
from
Menlo Park, California
@CharlesPPierce @MichaelEDyson One of those songs that I listened to over & over. Sitting on my bed, lifting up the needle, moving it back, putting it down oh so gently. Over & over again. Left all those albums in Newton when I left for Amherst. Replaying on iTunes is just not the same...
-
Marco
(@MarkyVille) reported
from
Quiapo, National Capital Region
So Apparently ITunes Is Shutting Down
-
middle finger crew ✖️✖️
(@mywholeexpanse) reported
from
Brunswick, Ohio
@iTunes what is your issue fr every time I try to do anything the app just loads and loads and nothing. I’m tryna write some reviews and they won’t send
-
kamlesh
(@coolkam30) reported
from
Mumbai Suburban, State of Mahārāshtra
@iM4CH3T3 Tried couple of laptops not working on window iTunes version and on Mac it has to be the lastest os but unfortunately I have a older version of Mac which is not upgrading
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Jonathan Baldwin ❓
(@jbaldwin) reported
from
Glasgow, Scotland
@GrippingChrist @iTunes Podcasts don’t use allthat much battery but yes, your iPhone isn’t meant for constant playback of media files. If you’re doing that I’d advise plugging it in. You’ll get the same issue with any phone. They’re high power computers.
-
misfit
(@makeit_snappy) reported
from
Philadelphia, Pennsylvania
I don’t know who’s worse, the “Scam Likely” people, the “Expired Car Warranty” people or the dm guys who speak broken English asking for iTunes gift cards.
-
michael koors lite
(@acrazybicth) reported
from
Brooklyn, New York
thank ******* god itunes is shutting down. unpopular opinion, but.... i think ppl only use apple music bc it has a “nice” interface. besides that, it’s shit.
-
Lucille Yasmen🇪🇷
(@lucypapers) reported
from
Garland, Texas
Why tf my iTunes Store not working
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Jonathan Baldwin ❓
(@jbaldwin) reported
from
Glasgow, Scotland
@GrippingChrist @iTunes No that’s a myth. They enabled a feature that prevented your battery overheating so your phone didn’t shut down unexpectedly. Very useful if your livelihood depends on having a phone.
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