iTunes

iTunes Outage Map

The map below depicts the most recent cities worldwide where iTunes users have reported problems and outages. If you are having an issue with iTunes, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

iTunes users affected:

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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Sydney, NSW 1
Spring Branch, TX 1
Traverse City, MI 1
Portland, OR 1
Guayaquil, Provincia del Guayas 1
Naperville, IL 1
Perth, WA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • 101501LH Heebambibi✏️ VOTE ENHA (@101501LH) reported

    @AnikaTeah If restarting your device doesn't work, try uninstalling the Twitter app from your device. After it's uninstalled,restart your device and then re-install the Twitter app from the App Store. If you're still having trouble, check iTunes Support for tips to troubleshoot download iss

  • 00omarsaif omarsaif (@00omarsaif) reported

    @Kurd_wolf @PUBG_NEWSTATE Guys i found the solution i had this issue what i did is backup my iphone using itunes then reset my iphone once you finish install pubg first before restoring data from itunes and it worked perfectly 🤘🏻🤘🏻🤘🏻🤘🏻

  • AdeleBird88 Adele bird (@AdeleBird88) reported

    @MyFavMurder Still not working for me on iTunes or Spotify

  • Certainium 🎉🥂 Cert 🥂🎉 (@Certainium) reported

    @0ddette it requires the phone to be plugged in and holding power and home or volume down if no home button, keep holding until it reboots (10 seconds usually) then release only the home/vol button and keep holding power. If done right iTunes will detect the phone 3 restore

  • R0CKYIII Daniel 🥊🥊 (@R0CKYIII) reported

    @ildenaro20 It will be available to stream from next week in all countries via iTunes or your usual streaming service, Amazon etc 👍

  • VampireFaun xiegmund freudlian (@VampireFaun) reported

    PSA FOR ANYONE THAT HAS DINKY STUPID CREDIT CARD PROBLEMS AND WANTS TO WATCH THE DUB TONITE, IF YOU WANT THE FUNIMATION SUBSCRIPTION YOU CAN DOWNLOAD THE APP AND DO IT THROUGH ITUNES (WITH 14 DAY FREE TRIAL) IF YOU HAVE THAT SET UP

  • richsolarstone Solarstone. (@richsolarstone) reported

    @paulroberts69 I’ve never heard of that problem before… if you play the album from any of the streaming services it will playback correctly, if you buy the album from iTunes etc or. if you rip a CD it will play correctly.. I can’t imagine what system you’re using for it not to play correctly!

  • HenkPoley Henk Poley (@HenkPoley) reported

    @jordibruin @gregggreg2 I can identify various reasons why it didn't it work. I don't need help debugging. It was just that I had expected Apple to have covered all the failure cases as well. But then of course iTunes used to report "Error: -12386" or something. So probably my expectations were too hi

  • 00omarsaif omarsaif (@00omarsaif) reported

    @saifjameel8 @PUBG_NEWSTATE Guys i found the solution i had this issue what i did is backup my iphone using itunes then reset my iphone once you finish install pubg first before restoring data from itunes and it worked perfectly 🤘🏻🤘🏻🤘🏻🤘🏻

  • maryssomg trapped in 1989 hell (@maryssomg) reported

    i am once again asking for a link because spotify and itunes are both broken

  • BonaFideLoDuv LöDûv ⚾️🔫🌺🍀🏥 (@BonaFideLoDuv) reported

    @bee__witched Just give a friend your iTunes login and ask them to wipe it via find my iPhone

  • redacted_file ABC (@redacted_file) reported

    first it was itunes taking down rolling girl and now this

  • Dancing_Swiftie Kylie 🧣💛 (@Dancing_Swiftie) reported

    Either iTunes is crashed or mine is broken because it won’t let be download my pre order

  • fettfanboy77 Frank Koler (@fettfanboy77) reported from Merrillville, Indiana

    @JimStoppani hey doc!! Having issues using the app saying I need to update my membership which is paid through iTunes and good till 12/29. Didn’t know if there issues with the app or not, I know the workouts so I’ll b good. App kinda wants to do its own thing lol

  • 3Plantey2 Plantey (@3Plantey2) reported

    @Kasen_Wooters Volume up, down fast then release and power. Force reboots it. Otherwise to iTunes or the store it is

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