Kraken Outage Map
The map below depicts the most recent cities worldwide where Kraken users have reported problems and outages. If you are having an issue with Kraken, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Kraken users affected:
Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Hackney, England | 1 |
| Paris, Île-de-France | 1 |
| Bordeaux, Nouvelle-Aquitaine | 1 |
| Valence, Auvergne-Rhône-Alpes | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
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Daniel McNeil (@DubaiSpurs1983) reported@SpursOfficial @krakenfx Van Hecke Davies Gray Udogie Wtf
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Jan (@JVeleusic) reported@krakenfx Today: placed HYPE orders, platform showed zero confirmation. Retried, same. 1h later I get notified duplicates were processed. 2h later balance still shows all fiat, 0 HYPE. Chat says an agent replies in OVER A DAY. A top exchange with no order status and no support?!
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Sir Hobby of Herts (@THE_SIR_HOBBY) reported@SpursOfficial @krakenfx **** Off with this squad numbers shite graphic.
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RMacs (@PhillyHotspur) reported@biggsdean @SpursOfficial @krakenfx Nice call Dean. How that first half work out ?? Terrible
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dennistang (@francistang7) reported@krakensupport any updates?its now Aug 26,and dont tell still working on it,guess a whole year shall be enough?
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Gabang (@NurAlimin29) reported@PhillyHotspur @SpursOfficial @krakenfx Retard fan, u should go support man u
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Tifi (@CryptoTifi) reportedHow @krakenfx is "entering" the Ukrainian market: lure users with a ~1,000,000 UAH ($24k) prize pool, get them to complete KYC, deposit funds, and generate trading volume... only to announce ZERO winners and pay out $0 🤡 📸 Image 1 (Telegram Support): Users specifically asked Kraken Support if the required follower threshold was combined across all platforms or per channel. Support explicitly confirmed: "It refers to the TOTAL number of followers across ALL Kraken Ukraine platforms combined (IG, TikTok, Threads, TG)." 📸 Image 2 (Official Blog Rules): To qualify for the 1M UAH prize pool, Kraken required users to: • Pass KYC verification • Fill out the form • Deposit $100+ • Generate $200+ spot or $1,000+ futures trading volume. Ukrainians brought liquidity and paid trading fees to Kraken. 📸 Image 3 (Instagram Story): On results day, @krakenfx_ua posts: "Campaign finished - conditions were not met, so there are NO WINNERS." And the absolute audacity? In the EXACT same story, they pivot to plug another campaign that was already running ("Independence Tournament is ongoing, conditions are easier, go join!"). So Kraken collected user KYC data, deposits, and trading fees, contradicted their own official support, paid out $0, and shamelessly shilled an ongoing promo to milk even more volume. Is this gross marketing incompetence or a blatant bait-and-switch? Care to explain @krakenfx ?
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Breakout (@breakoutprop) reportedNo track record. No backing. Barely a working website. That's most of this industry right up until payouts get too big to ignore. Then they go ghost. We're backed by @krakenfx, a tier one exchange. $60,000,000+ paid out and counting. Choose wisely.
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THCryptic (@THCryptic) reported@Atleti @krakenfx @collectibol **** your club man, its so small even Getafe has more brains than your insecure arse
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Mpost Media Group (@mpost_io) reported👾 @krakenfx temporarily restricted access to some customer accounts after wallets labeled by @arkham as belonging to sanctioned @HTX_Global sent nearly 12,000 low-value transfers to #Kraken-linked addresses. The #crypto exchange said the transactions, each valued from a few cents to a few dollars, appeared "designed to spread sanctioned funds across other platforms and trigger account restrictions" — a tactic known as a dust attack, which turns sanctions screening into a form of offense. #HTX stated an internal review found no official accounts were responsible, and said it was investigating whether the sending wallet was misidentified or a third party was involved.
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Oluwaseun.Ink.Ł (@OluwaseunEmme) reported@sirserney1 @krakenfx will they ever open back the discord server?
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Professor Satoshi.🕯️ (@satoshiheist) reported@krakenfx @krakensupport I didn't charge you for my time or expertise from my days at Deribit and ByBit but the rate for the 4 hours is $20,000 per hour. Not only did I help you guys but I organized a set of options traders each with 5-10yrs experience to also help you guys. You can pay in @fuegonft as I accept that as payment.
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luke (@thfclas) reported@SpursOfficial @krakenfx god it’s awful
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xxxx (@ecofragrances) reported@RektInk @inkonchain @krakenfx You re the worse you never come back piece of ****
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Clover (@ShubaInu) reported@mxpcsr @inkonchain @krakenfx It's already locked. I just access a channel because I'm a Defi Wizard