Kraken

Kraken Outage Map

The map below depicts the most recent cities worldwide where Kraken users have reported problems and outages. If you are having an issue with Kraken, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Kraken users affected:

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Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Frankfurt am Main, Hessen 1
Tokyo, Tokyo Prefecture 1
Aschaffenburg, Bavaria 1
Rio de Janeiro, RJ 1
Munich, Bavaria 1
Ealing, England 1
Zaragoza, Aragon 1
Barcelona, Catalunya 1
Olivos, BA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Kraken Issues Reports

Latest outage, problems and issue reports in social media:

  • ryumitsuaki Louie McBlue (@ryumitsuaki) reported

    @krakensupport @Martin_Sellner You shut down accounts and are too cowardly to explain why. Glad I closed mine myself a while ago. This publicity comment won't save your reputation.

  • AFuckingNobody Anonymous Nobody’s NotSoSupermarket (@AFuckingNobody) reported

    @krakensupport I don’t need you to tell me that holds are to mitigate fraud. This is crypto. Nobody gives a **** about mitigating fraud.

  • connxbot connxbot (@connxbot) reported

    @krakensupport @kleste291422 How else can you support, as claim needs to work with unused wallet address.

  • Christinaskxt Christina (@Christinaskxt) reported

    @krakensupport Maybe if you just had support on your main page you wouldn’t have so many problems , but then you wouldn’t have anything to blame .

  • BelginSahi48086 Belgin Şahin (@BelginSahi48086) reported

    @TundeTrue @binance @krakenfx You are the ones who advertised on your page for 6 months that it will be listed in T1. I am writing because I also support JYA. Do you think it is normal for its 90 percent drop in ath?

  • backlash1481 backlash (@backlash1481) reported

    @krakenfx Pssshhh....I do this when I'm only down 50% and not 80%....

  • Christinaskxt Christina (@Christinaskxt) reported

    @krakensupport I don’t have 5-13 hrs done it fifty times last night waited over hour still no specialist. Your company has more problem other at like 2 minute get r done. Kraken is horrid

  • fjalladrengur Pýþeas (@fjalladrengur) reported

    @krakensupport @Martin_Sellner People can have accounts on Kraken as long as they publicly declare support for the EU and WEF?

  • Shevax5550 Pareto (@Shevax5550) reported

    @krakensupport Service became so bad lately. Expect to lose a lot of client. No more reply on help request, no more live chat. Deleted banking info from clients. Charging them for uncompleted withdrawal. Bad. Bad. Bad

  • avfcdan_daniel yamyam.base.eth 🛸 (@avfcdan_daniel) reported

    @cryptolution101 @krakenfx How? Runes have consistently performed terrible

  • _tobe__ to₿e__ (@_tobe__) reported

    @krakensupport @Martin_Sellner I hope you can fix this or I will have to change from Kraken to another exchange.

  • garthy9990 garthy (@garthy9990) reported

    @reserveprotocol @krakenfx @CFBenchmarks Your support for the token is NON existant, been emailing someone for 2 Months to resolve, and now being ignored, I guess that shows what kind of team are involved!

  • EmanuelDragomir Emanuel Dragomir (@EmanuelDragomir) reported

    @krakensupport @Martin_Sellner As a Kraken Customer i’d really appreciate if you document the next steps in this thread. If Martin’s account gets canceled, how can I be sure mine won’t?

  • gengingola LG ☕SERRRR (@gengingola) reported

    @krakenfx you are not wrong whatever goes up must come down

  • Me03674994 Me (@Me03674994) reported

    @krakensupport This is horrendous customer service. You can't even follow a simple reply chain. Terrible PR all around for your company.

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