Kraken Outage Map
The map below depicts the most recent cities worldwide where Kraken users have reported problems and outages. If you are having an issue with Kraken, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Kraken users affected:
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Transactions
Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Frankfurt am Main, Hessen | 2 |
| Berlin, Land Berlin | 2 |
| Zwischenahnerfeld, Lower Saxony | 1 |
| Yukon, OK | 1 |
| Tegernsee, Bavaria | 1 |
| Melissa, TX | 1 |
| Tokyo, Tokyo Prefecture | 1 |
| Aschaffenburg, Bavaria | 1 |
| Rio de Janeiro, RJ | 1 |
| Munich, Bavaria | 1 |
| Ealing, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
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Kraken Support
(@krakensupport) reported
@hh_gunner @krakenfx Hi Gunnar 👋 That is a bummer! We are not aware of any issues at the moment. From where are you trying to send ETH and what error is being displayed? Looking forward to assisting you, Kraken Support 🐙
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SATO NAKA
(@BITCOIN_FIXES) reported
@krakensupport That’s useless. I just showed you what my issue is. Never mind moving to @Strike instead.
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Cat
(@Cat2Goo) reported
@krakenfx please help i need money 🙏884441468634
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AussieGuyChris
(@AussieGuyChris) reported
@krakensupport @007bond077 LOL link broken
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Dimitri-H 🇧🇪│ Crypto and Blockchain educator
(@Dimi_h) reported
@krakenfx @coinbase ... take note. I ditched you guys for @krakenfx back in 2020 for poor service even during a bull market. Now you guys need to slim down (bad management) whereas your competition is on a hiring spree to strengthen theirs.
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resueman
(@resueman__) reported
@krakenfx As long as you don't steal the ETH I deposited with you, you've got me as a customer for a long time.
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Joseph
(@cryptokanzler) reported
@krakenfx 1 hour for trc20 transfer, wtf?
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Alex Bodnaryk
(@AlexBodnaryk) reported
@krakenfx Hi @krakenfx. I`m a Ukrainian user who has been waiting for my verification to be approved since the beginning of March. I couldn't get $1000 to support the Ukrainians. How can I finally pass verification and will there be compensation for a bug found and lost profits?
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Cat
(@Cat2Goo) reported
@krakenfx please help i need money 🙏0xa6d2dC0966D0063dB823eD81E83Aeee50a194B6e
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Hoodie
(@iwearahoodie) reported
The exchange @krakenfx run by @jespow had a major **** up where they were doubling up sending dollars to people. I contacted them multiple times trying to tell them about it and was ignored, including by Jesse here on Twitter.
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(Game On Anon) in2loops.loopring.eth
(@EmpoweredPlayer) reported
@krakenfx Can confirm 2FA works. Lost my masterkey and access to the device my authy app was on, and it took @krakensupport to get me signed back in. Even with it being my fault they gave top tier customer service.
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PlanBTC
(@BitRwithoutBTC) reported
@krakenfx Hi Kraken, please may you answer below: I have been a verified user of Kraken for a long time now. I have never had any problems depositing or withdrawing & have always stayed within my limits. Recently however, I made a deposit which is now being kept hostage until I
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STEPAN PROSCHEK
(@ProschekStepan) reported
@krakenfx Ukraine needs your help! Help us!
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Def Ape Software
(@defapesoftware) reported
@JohnEDeaton1 SO WHY ******** DID IT GET DELISTED ON ALL THOSE EXCHANGES? @coinbase @krakenfx
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🍮FL₳NTOSHI🍮- stake with FLAN, get bad puns
(@flantoshi) reported
@LopezKanapi I prefer the approach of exchanges like @krakenfx who do everything by the book and seem to be risk-averse. Plus the fact they support ADA in their reports is a plus.
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