Kraken Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Kraken Issues Reports

Latest outage, problems and issue reports in social media:

• 
  AuroXD (@auroxdkick) reported 6 seconds ago

  @krakensupport All I want is for my funds to be returned. The USDT that I deposited was transferred to one of your hot wallets without any action or authorization from me, and I still have not received a satisfactory explanation as to why this occurred. I urgently need access to these funds and would appreciate a prompt resolution. Please investigate this matter and return my money as soon as possible.

• 
  Rigo Cruz (@LankyGBC) reported 1 minute ago

  @krakenfx This is now the sixth day no help I deposited $114. Why have I not been contacted about resolving this issue yet? You guys are withholding my money this is my support ticket. #21510161

• 
  Garry Howard (@GarryHowark0k) reported 3 minutes ago

  @krakensupport PLEASE STOP USING KRAKEN APP. THEY ARE SCAMMING PEOPLES MONEY. NY ACCOUNT SAYS ‘Access Limited for no reason and I MAKE A REPORT to the email and chat support. They still don’t give me my money. It’s the worst app ever. I wish people wake up.GIVE ME back my MONEY

• 
  Rigo Cruz (@LankyGBC) reported 4 minutes ago

  @krakensupport These crooks are withholding over $100 for me that I deposited in Solana over $.75 and I’ve been trying to reach out to the support team for over a week now and haven’t heard nothing back #21510161

• 
  Rina (@tradesbyrina) reported 9 minutes ago

  @KodreKornelius @krakenpro @krakenfx Hi there! I don’t place orders with the DOM or even on Ninja. I execute on Tradovate with OCO orders and just have Ninja/replikanto running. But there shouldnt be any added issues if using the DOM. I recommend using the “market only” feature so that follower accounts execute at market rather than placing limit orders on every account (this can lead to “reverse fills” and other copy trade errors). I’ve tried cloud copiers and another Ninja copiers… Replikanto will bug out maybe once every few months but far less than any other copiers I’ve used

• 
  .... (@lullalelomera) reported 16 minutes ago

  @krakenfx Fix my account i need money back 😭😭😭

• 
  Digital Arbitrageur (@digitalarbit) reported 17 minutes ago

  @krakenfx For the next leg down?

• 
  Rigo Cruz (@LankyGBC) reported 19 minutes ago

  @krakensupport They’ve been withholding my money for five days and I haven’t been able to contact anybody I’ve messaged and reached out to every former support and I’ve got nothing back in return only AI

• 
  J (@jkc0le) reported 20 minutes ago

  @krakenfx Hi my funds are stuck in your new beholder platform. I'm receiving an error code for which support and engineers cannot provide an explanation for. I've had an open case for weeks and it's not being resolved. Can somebody please assist and get this escalated. @FTC @krakensupport

• 
  MANDO CT 🇮🇪 🇦🇪 🇬🇧 (@XMaximist) reported 21 minutes ago

  The biggest story isn’t @krakenfx IPO. It’s what comes next. For the first time, investors could gain access to tokenized IPO shares through blockchain rails instead of waiting for the old financial system to catch up. Think about that. 24/7 markets. Global access. Instant settlement. Fractional ownership. This is exactly what crypto was built for. We’re watching the walls between TradFi and crypto disappear in real time. The future of investing won’t be paper-based. It will be tokenized. And it’s happening faster than most people realize.

• 
  Passerby (@KhazarMafia109) reported 23 minutes ago

  @Trezor @krakenfx 1) YOU negligently allowed 3rd party access to sensitive customer-wallet-facing links to YOUR 'In Browser' Suite. 2) YOUR Trezor1 prompts users to put seed phrase into a browser, which you admit is not 'best practice' 3) YOU'VE stonewalled customers affected by this breach.

• 
  A (@eee888eee999) reported 25 minutes ago

  @krakenfx On May 28, I transferred 9,999.4 USDT from HTX to Kraken. Kraken immediately froze my account without any notice or explanation. At that time, due to the UK sanctions against HTX, some other exchanges also temporarily froze funds coming from HTX. However, most of those platforms have already lifted their restrictions and resumed normal operations. Kraken is the only platform that is still keeping my account frozen. The review process is extremely slow, and I still have not received a clear explanation or resolution. How is this any different from robbery?

• 
  Eyes Wide Open (@OpenEyesLoves) reported 28 minutes ago

  @krakensupport Can someone from customer support please assist me regarding my funds which have disappeared along with my account being restricted?! It feels like a scam!

• 
  AuroXD (@auroxdkick) reported 28 minutes ago

  @krakenfx Hello Kraken, I’m reaching out regarding a USDT deposit that was credited to my account on Wednesday. Immediately after the deposit arrived, the funds were transferred to one of Kraken’s hot wallets without any action on my part. I have already contacted support multiple times, but I feel that my case has not been properly addressed. I’ve been making USDT deposits on a weekly basis for months and have never experienced any issues until now. This situation is very concerning, and I would greatly appreciate a thorough investigation into what happened to my funds. I have been waiting several days for a resolution and would be grateful for any assistance in recovering my money. Thank you for your time and attention. I look forward to hearing back from you soon.

• 
  Handa (@ananthanda) reported 32 minutes ago

  @krakenfx My elderly parents were scammed, and Kraken has now locked access to funds they urgently need returned to a retirement account before a 60-day deadline. Support keeps saying “watch for an email,” then goes silent for days. Please escalate immediately. #crypto