Kraken

Kraken Outage Map

The map below depicts the most recent cities worldwide where Kraken users have reported problems and outages. If you are having an issue with Kraken, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Kraken users affected:

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Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Lübeck, Schleswig-Holstein 1
Melbourne, VIC 1
Buenos Aires, CF 1
Jodoigne, Wallonia 1
Mannheim, Baden-Württemberg Region 1
Madrid, Comunidad de Madrid 1
Achern, Baden-Württemberg Region 1
Herriman, UT 1
Lindenberg im Allgäu, Bavaria 1
Wolfratshausen, Bavaria 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Kraken Issues Reports

Latest outage, problems and issue reports in social media:

  • aCAMELSmoo christian bengermino (@aCAMELSmoo) reported

    @coty_wish @Dareb_1K @krakenfx and then a month from then when its back down to 18?

  • Twitness13 Twitness (@Twitness13) reported

    @krakensupport Thanks tried, but the problem persists. Can’t delete drawn components anymore - except last drawn item. Makes charting a handicapped exercise.

  • MikeDup_718 MikeDup_718 (@MikeDup_718) reported

    @OrangeBitcoin @krakenfx Well, the problem is you're buying **** coins and @krakensupport is trying to do you a favor and stop you.

  • crypto_maya CryptoMaya (@crypto_maya) reported

    @krakenfx Alts are going down as fast as they go up

  • Arshaddbg1 Arshaddbg (@Arshaddbg1) reported

    @krakensupport I received multiple emails but not yet resolve my issue...I never had tough time like this..kindly ask them to resolve

  • NProniss proniss.eth (@NProniss) reported

    @sassal0x @krakenfx wouldn't the "official all time high" be the the highest ever bought or sold across all exchanges? But that does seem a bit unrealistic. also Coinbase goes down when things go up I just think we need a more effective way of determining ATH.

  • EconomicMoron EconomicMoron (@EconomicMoron) reported

    @krakensupport That's fine and all but I really think that you should be able to keep it up while you're patching another server and then somehow mirror them very quickly but that's just me thinking of something new maybe. There's got to be a better way

  • foolsbookie Long and Short (mostly long) (@foolsbookie) reported

    @DeribitExchange Sorry, matching was not working properly in the last 2 hours. Consistently disconnecting, while I had no issues at @krakenfx no point sending DMs, or discussing this further, because you will provide the standard reply - of problems in high volume

  • shubiwubi Shubiwubi (@shubiwubi) reported

    @plan_marcus @simoneconti_ Just use @krakenfx instead, problem solved.

  • AlexJon31695569 Alex Jones (@AlexJon31695569) reported

    @krakenfx hey Guys. I can't sign in as I don't have dual authentication. When I try to use a one time code, I don't get the email.

  • Daileyrj Ryan Dailey (@Daileyrj) reported

    @krakensupport I can't login and I'm not getting kraken confirmation emails. So I can't escalate ticket cause I don't have number. Can you help?

  • Arfanchaudhry Arfan Chaudhry (@Arfanchaudhry) reported

    @krakensupport This was a couple years back. You held my funds for months. You made me lose out an immersive amount of gain without a proper apology. Until I made an issue on Reddit.

  • Emma_Tyndall Emma Tyndall (@Emma_Tyndall) reported

    @krakenfx hi my partner keeps trying to upload his details and it says error has occurred what do you suggest he does?

  • KozlowskiTeddy Teddy Kozlowski (@KozlowskiTeddy) reported

    @krakenfx As an exchange how are you allowed to write this? This is investment advice. Moreover, it’s investment advice that benefits you. @SEC_Enforcement can you start cracking down on exchanges that are advising their customer base?

  • Twitness13 Twitness (@Twitness13) reported

    @krakensupport @borrowcheck @krakenfx I have contacted your support people: they acknowledge the issue, blame me for using a mac trackpad and advise it works if I use a mouse. It used to work before kraken’s ‘upgrade’.

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