Kraken Outage Map
The map below depicts the most recent cities worldwide where Kraken users have reported problems and outages. If you are having an issue with Kraken, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Kraken users affected:
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Transactions
Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Pordenone, FVG | 1 |
| Carlet, Comunitat Valenciana | 1 |
| Chartres-de-Bretagne, Bretagne | 1 |
| Hilshire Village, TX | 1 |
| Chattanooga, TN | 1 |
| Caracas, D.F. | 1 |
| Oviedo, Principality of Asturias | 1 |
| Zürich, ZH | 1 |
| Östringen, Baden-Württemberg Region | 1 |
| London, England | 1 |
| Bradenton, FL | 1 |
| Memmingen, Bavaria | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
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Bulldozer_MMA
(@BulldozerMma) reported
@krakensupport Missed the mark doesn’t even describe how unprofessional and frankly terrible your support is. You have time to tweet but not reply to support emails. I will be closing my account and every family member will be following. You guys are fake support no other way to put it.
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AEB
(@gurdpips) reported
@krakensupport Hey kraken support. I'm waiting in live chat bc or a specialist to help with my issue and it's been saying I will be connected within 3 minutes for the past 1hr and a half now. Can someone please help me with my issue as it's a bit annoying waiting this long. Thx
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Nayef
(@This_Nayef) reported
@krakenpro @krakenfx For me I don't see anything like customer support on kraken, its helpful and quick response and they don't let you go until your problem fix
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Nathan $imone 🏴☠️🍍
(@cryptonathan76) reported
@EPOCHpool @krakenfx Never had a 401k, but I'm lighting the candles anyhoo. Really pulling for Coinbase over here! Class of '17 and remember when they shut down during the massive bullrun because too many peeps signed up. 👴
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Kelly
(@onceagainkelly) reported
@NakaMoBTC @krakenfx I've been in this situation before and you were told you would receive a bypass code but didn't, I would suggest contacting the customer support team again and explaining your situation to them. They may take an extra authentication step and then provide you with a bypass code.
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David Hyde
(@DavidHy71061841) reported
@krakenfx It seems all the reviews I read have had problems I'm not willing to get into trouble with money
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arindaaryudhika
(@ndastrange) reported
@vinsta76 @krakenfx Yes, their service is really good, so you should now thank them for protecting your money well.
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SAMO
(@REVIVAL0922) reported
@krakenfx ****.
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AEB
(@gurdpips) reported
@krakensupport could I please have an update to my deposit issue. It’s been 5 hours and my deposit is still on hold. I would really appreciate this issue to be fixed.
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gerdcastan
(@gerdcastan) reported
@krakenfx @saylor Nope. With a block every 10 minutes, light speed even prevents it in the solar system.
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AEB
(@gurdpips) reported
@krakensupport could I please have an update to my deposit issue. It’s been 5 hours and my deposit is still on hold. I would really appreciate this issue to be fixed.
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Krypto Krypto 🇻🇳🇮🇶🇱🇾🇦🇫🇨🇺🇬🇹
(@FragdenOnkel) reported
@krakenfx You can't print XRP. Bitcoin is being printed with every Block.
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Humanity
(@Hxman1ty) reported
@krakensupport is the best support team in the entire crypto exchange space. I had a problem with withdrawing my funds, they solved it within 72 hours. Keep up the good work!
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.
(@oldmisterhop) reported
@Lina_CryptoA @krakenfx I Think the same ****.
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Bulldozer_MMA
(@BulldozerMma) reported
@krakenfx probably the worst customer support in the crypto business. Comparable to @CashApp and their fake support.
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