Kraken Outage Map
The map below depicts the most recent cities worldwide where Kraken users have reported problems and outages. If you are having an issue with Kraken, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Kraken users affected:

Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Location | Reports |
---|---|
Tottenham, England | 1 |
Belleview, FL | 1 |
Galaţi, Judeţul Galaţi | 1 |
Salmon Arm, BC | 1 |
Muskegon, MI | 1 |
Turriff, Scotland | 1 |
Gainesville, GA | 1 |
Irving, TX | 1 |
Chicago, IL | 1 |
Greenbelt, MD | 1 |
Waveland, MS | 1 |
The Villages, FL | 1 |
Larrey, Bourgogne-Franche-Comté | 1 |
Palma, Comunitat Autònoma de les Illes Balears | 1 |
Las Vegas, NV | 1 |
Andover, England | 1 |
Kristianstad, Skåne län | 1 |
West Terre Haute, IN | 1 |
Titusville, FL | 1 |
Torremolinos, Andalucía | 1 |
Johnson City, TN | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
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OnjoOkeho (@Adeo18457571) reported
@krakenfx I need help on verification
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Becky (@Becky42594808) reported
@KobenanKra10 @krakenfx Support you
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Hijincs (@Hijincs) reported
@krakenfx I freak out and start throwing my furniture out the windows. Then I calm down and buy the dip.
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dmitriikk (@dmitriikk7) reported
@krakenfx @krakensupport good day, kindly clarify regarding "account held balance anytime" if my account held balance after 23:59 8 of march. I will get support in 1st tranche? Or not?
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Daniel. R. Silva (@halleypoker2020) reported
I've been waiting for an answer for 7 months. your help please. 4/4 @krakenfx @krakensupport #Kraken #KrakenSuppport @jespow
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IKAR (@Igor21120300) reported
@krakensupport AA06 N84G LXLN EYGY , i read the news about help 1000, i can get it?
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Alexey Getsenko (@Alexey_Getsenko) reported
@krakensupport @dmitriikk7 the support team says otherwise and says that there will be no tranche, because 1 condition is not met. figure it out
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Boskhet (@BoskhetT) reported
@krakensupport The requirements are a bit confusing. The account was registered before 03/09/2022, Intermediate verification, the first operation on the account was performed on 03/09/2022. Can you tell me if I need any help?
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dev0 (@_devZer0) reported
@krakensupport @Afanasiy_Smokov @krakensupport Hi, I did't receive anything and I meet all the requirements. Please check the support ticket #7610243
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Daniel. R. Silva (@halleypoker2020) reported
Hi #Kraken, @krakenfx In 2017 I made a BTC transfer to my BCH Kraken wallet and it never came. You answered me that it is not possible to obtain the private key, but I urgently need that money. Can you help me get the 0.16525112 BTC transfer back ??? @krakensupport @jespow 1/4
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Boskhet (@BoskhetT) reported
@krakensupport My wife registered on the exchange until 03/09/2022, she has a Starter verification level - she could not go further, because she has an old-style passport, and there are no more documents. Is she asking for help?
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Ярослав К (@beastyyork) reported
@krakenfx You are awesome! Many people in UA need help. I have a question: if I have an account but there were no transactions until 9.03.2022 and only 9.03 I deposited some usdt to my account, will I receive this aid?
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CryptoMel / **** Putin 💛💙 (@Blockhe4d) reported
@FlightsRelaxing @BitcoinMagazine @krakenfx Whataboutism is not the way to go. What did you do to help Afghanistan? Syria? Yemen?
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Yuriy (@Yuriy1996) reported
@krakenfx @krakenfx hi, my account was registered in Ukraine more than a year ago, with the verification of Intermediate there were transactions and now there are 10 dollars on the balance. How can I get support?
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ptiforka (@ptiforka) reported
@krakenfx Hello! When I registered my account I was in travel and I verified myself (I'm Ukrainian) and it looks like because of that I can't receive any tranche? Can you help me with that please? I'm Ukrainian with a residence permit for Ukraine