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Kraken

Kraken Outage Map

The map below depicts the most recent cities worldwide where Kraken users have reported problems and outages. If you are having an issue with Kraken, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Kraken users affected:

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Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Muhājirīyah, Eastern Darfur 1
Paris, Île-de-France 1
Toronto, ON 1
The Dalles, OR 1
Realengo, RJ 1
Bonn, NRW 1
Zwischenahnerfeld, Lower Saxony 1
Yukon, OK 1
Tegernsee, Bavaria 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Kraken Issues Reports

Latest outage, problems and issue reports in social media:

  • Cryptoheat777
    Cryptoheat777 (@Cryptoheat777) reported

    @LeonidasNFT @krakenfx Always nice to hear talking points, but I am still down 80% on my $DOG

  • APTopia_xyz
    APTopia 🌐 (@APTopia_xyz) reported

    @brian_armstrong @rwitoff Honestly, Coinbase is the absolute worst. They have had so many problems from back then and now. you would think they would improve over the years. I’ve had a closed account since 2020 for no reason. Customer support is pretty much nonexistent. As an American, I switched to @krakenfx and never looked back. So much of a better on/off ramp for cryptos.

  • reFleXiveLogiK
    Chris Hamberg (@reFleXiveLogiK) reported

    @krakensupport I don't have an error report because it has literally never broke like that. Even though it is a long lived server that has been running for over a year collecting Xtrain. The connectivity just stopped. The socket stopped, the assets failed to update, but my LAN was stable

  • GabrieleDa53210
    Gabriele Davanzante (@GabrieleDa53210) reported

    @krakensupport Yes, we have escalated this to our team to check and help. Next updates will be sent via email. Same tex friday april 24

  • jbfly46
    Lucifer Lucifero (@jbfly46) reported

    @krakensupport I have yet to be able to withdraw any crypto from my account with $10k worth of assets in it over a portfolio wide hold involving two deposit match payments of around $230. I have yet to have a single customer support agent explain why I can’t withdraw any crypto >

  • blockbusinessOF
    BlockBusiness 💹 (@blockbusinessOF) reported

    @krakenfx @JonathanJachym DO NOT USE KRAKEN, THEIR SUPPORT IS HORRIBLE, THEY KEEP STALLING YOU UNTIL YOU GIVE UP. DO NOT USE KRAKEN, DO NOT USE KRAKEN

  • amjadali9yz
    Amjii Khetran (@amjadali9yz) reported

    @krakensupport Why kraken is not working in Pakistan

  • ridplanning
    Rid (@ridplanning) reported

    Day 54 @krakensupport and @arjunsethi still no help on my #ewt deposit. You need #eth network support for this token. Please help! @energywebx

  • incmarines
    Starborne ✨🛸 (@incmarines) reported

    Good afternoon @krakensupport @krakenfx Just a polite one-month follow-up on Ticket #155018495 and the #PulseChain USDC recovery. I’ve been a long-time Kraken customer and have now waited 16 months total. I remain happy to pay the standard recovery fee immediately (plus I already sent PLS for gas). This is a simple manual send-back on an EVM-compatible chain. Any update or timeline would mean a lot. 🙏 Happy to resolve privately. Thank you for your help! 🫡

  • qweryyzx
    LMNZ (@qweryyzx) reported

    @krakensupport The problem only affects the main domain. Subdomains are not affected and work correctly ✅

  • tuchx2k10
    j j (@tuchx2k10) reported

    @krakensupport Says fix is done but my money is still missing ?

  • AlgoWines
    Algo Wine (@AlgoWines) reported

    Hi @krakensupport I needed to change my residency status and get W-8BEN form instead of W9 Please help me do that. 🙏

  • li01453
    SkylerBlue (@li01453) reported

    @krakensupport I’m over the moon — the issue is fully resolved! It took 101 days from Feb 2, and I thought I’d never get this money back. Huge thanks to Kraken for going above and beyond! They didn’t charge me a cent — just needed some patience.

  • supersavvv
    Supersavv (@supersavvv) reported

    @cryptocom @coinbase I have a withdrawal of 2700$ cash that hasn’t processed in 24 hours and also a 1400$ ETH transfer to a frequently used address that hasn’t processed in 6+ hours. This is at @krakenfx How would you guys resolve this matter for a long time customer?

  • MilliShangai
    Liquid Moonboi🦕 (@MilliShangai) reported

    @krakenfx Having problems withdrawing solona from kraken still showing pending withdrawal

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