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Kraken

Kraken Outage Map

The map below depicts the most recent cities worldwide where Kraken users have reported problems and outages. If you are having an issue with Kraken, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Kraken users affected:

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Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Zwischenahnerfeld, Lower Saxony 1
Yukon, OK 1
Tegernsee, Bavaria 1
Melissa, TX 1
Frankfurt am Main, Hesse 2
Berlin, Berlin 2
Tokyo, Tokyo 1
Aschaffenburg, Bavaria 1
Rio de Janeiro, RJ 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Kraken Issues Reports

Latest outage, problems and issue reports in social media:

  • FesCrypto
    Lord Fes (@FesCrypto) reported

    Don’t let a scammer walk away @krakenfx this is serious issue and we can make this right, please help us here

  • CryptOH10
    Crypt O 💧 (@CryptOH10) reported

    @shivmalik @krakenfx It's quick and reliable when these proof of work chains slow down in high traffic

  • wonkabarsyum
    ____ (@wonkabarsyum) reported

    @krakensupport Is it still down? Status took down the mention of this error, but it seems to still be unable to take trades

  • DdraigX
    DdraigX 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇺🇸 (@DdraigX) reported

    @krakenfx Are you having issues with "forgot password feature"? I can't seem to get the emails sent to me to reset my password. I know it is working because the get username works. I also have a support ticket open but no update after replying.

  • KareemChristmas
    ☃ (@KareemChristmas) reported

    Idk how US folks are gonna survive this bull run with @coinbase constantly going down. I think it’s time to shift to a new exchange, possibly @krakenfx

  • KTone
    K-Tone (@KTone) reported

    @krakenfx I have an account, and was about to fund. I just spoke with a friend who works in Bitcoin arbitrage, and he mentioned that kraken goes down more often than coinbase. Can you explain to me what you are doing to remedy the situation, and when it should be fixed?

  • bighodler
    Trader (@bighodler) reported

    @krakenfx I placed orders... they should have been filled but not seeing them show up in my open positions. Very weird. Are you having issues right now? Really want to know if those trades I place actually went through or if they were automatically cancelled?

  • wonkabarsyum
    ____ (@wonkabarsyum) reported

    @krakensupport I keep getting Error 804 when attempting to place a trade, what gives?? I used 2FA to log into my account

  • RcclRicardo
    Ricardo Lourenco (@RcclRicardo) reported

    @superhustlers @krakenfx Exact same problem - furious here!

  • William54396251
    BiPolar and Me (@William54396251) reported

    @krakensupport It' OK now, the problems seem to have resolved themselves. Thanks for your swift response.

  • Hnyb4D
    HNYB4DGR (@Hnyb4D) reported

    @krakensupport Thks for the speedy reply, the issue was my bank putting the reference number in a wrong (or unexpected) place on the wire remittance. Which illustrates how easy it is for even professionals to make a small error. It worked out overnight and I received my funds this AM

  • HeyImRey2
    HeyImRey (@HeyImRey2) reported

    @krakenfx It means funding the greed of early whales and stakeholders with deep pockets ... It means waisting energy, there are better solutions than PoW ... It means supporting the false narrative that Bitcoin solves any macro economic or monetary problem ...

  • Omnius78
    Omnius (@Omnius78) reported

    @krakensupport @cryptoHelen No problem, we'll just take our crypto elsewhere.

  • michaelfinlan
    Michael Finlan (@michaelfinlan) reported

    @krakenfx Really depends on bitfinex/tether and how much fake money they're going to issue.

  • NinjAmit
    Amit (@NinjAmit) reported

    @joenerodrums @CoinbaseSupport This is unacceptable. Every single time there is a significant price movement CB goes down like clock work. I’m moving all my funds to @krakenfx.

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