1. Home
  2. Companies
  3. Kraken
  4. Outage Map
Kraken

Kraken Outage Map

The map below depicts the most recent cities worldwide where Kraken users have reported problems and outages. If you are having an issue with Kraken, make sure to submit a report below

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Kraken users affected:

Less
More
Check Current Status

Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Hackney, England 1
Paris, Île-de-France 1
Bordeaux, Nouvelle-Aquitaine 1
Valence, Auvergne-Rhône-Alpes 1
Check Current Status

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Kraken Issues Reports

Latest outage, problems and issue reports in social media:

  • nesbubuu
    Mrs. Nesbitt (@nesbubuu) reported

    @krakenfx fix your fees you clowns

  • JVeleusic
    Jan (@JVeleusic) reported

    @krakenfx Today: placed HYPE orders, platform showed zero confirmation. Retried, same. 1h later I get notified duplicates were processed. 2h later balance still shows all fiat, 0 HYPE. Chat says an agent replies in OVER A DAY. A top exchange with no order status and no support?!

  • p1terskiy
    piterskiy (@p1terskiy) reported

    @krakenfx Sell this ****

  • Hiraweb3
    Hira (@Hiraweb3) reported

    USDe from @ethena landing on @krakenfx with a 4.5% yield sounds simple. but the interesting part is what sits underneath. the yield isn’t fixed. it’s driven by perp funding, which means it can move significantly as market conditions change. we’ve already seen funding-heavy periods push USDe yields well above 15%. now Kraken is packaging that exposure into something regular users can access without dealing with delta-neutral strategies themselves. the bigger question: how many people clicking “earn 4.5%” actually understand what they’re holding?

  • Ionidus
    Ion (@Ionidus) reported

    @krakensupport I have had to make a support request each time. I don't mind respecting technicalities, all I am requesting, as several times previously, is that when 'failed' states occur you add a descriptive message of the cause of the failure. Can't imagine anyone would protest this.

  • oj4xgbiujz5v
    Chopper (@oj4xgbiujz5v) reported

    @krakenfx Contact support

  • chemtrails85
    WhiteRock (@chemtrails85) reported

    @krakenfx I would cash in about 4 to take care of some problems. Then I would convert at least 3 into other cryptos. Then I would stake what I have left. Sometimes along those lines anyway

  • Anthony71163578
    Tony Ray (@Anthony71163578) reported

    @LeonidasNFT @krakenfx When will kraken support runes nft?

  • Maxxx_thfc
    Max🇸🇪 (@Maxxx_thfc) reported

    @SpursOfficial @krakenfx The pace of that backline could be a problem today but COYS

  • InkDailyTK
    Ink Daily (@InkDailyTK) reported

    🔥 “Our motto at Kraken is: ‘Fix money & we fix the world.’” - @krakenfx CEO @arjunsethi 🤝 A new wave of tokenization is taking shape: Bringing stablecoins, equities and the dollar on-chain as White House finance, crypto and technology leaders discuss the future of American markets.

  • divnomiz19
    Md Sujon (@divnomiz19) reported

    I’ve been using Kraken for a long time, and I always assumed it was a reliable exchange because of its reputation. But after my recent experiences, I’m honestly extremely disappointed with Kraken’s customer support. Their live chat support is frustrating. You can wait a long time just to get an agent, explain the entire issue, and then be told: “Your case has been forwarded to our email support team. They will get back to you.” If live chat can’t resolve even simple issues and everything is pushed to email support, what is the purpose of having live chat? Recently, I accidentally deposited USDT instead of USDC into my Kraken account. The deposit is visible in my account but hasn’t been credited. I contacted live support, provided all the requested information, and was told that the case had been escalated to the email team. It has now been several days with no meaningful update. What makes this even more frustrating is that Kraken’s own terms say USDT deposits and withdrawals are supported for EEA clients, even though USDT cannot be traded. I’m not asking to trade it—I simply asked Kraken to credit the deposit so I can withdraw it. Still, I’m being told to wait for an email response. And this isn’t my only bad experience. I previously deposited almost $100 worth of USDC using the BSC network by mistake, even though Kraken doesn’t support USDC deposits on BSC. I understand that mistakes are the user’s responsibility, but we are human and mistakes happen. Many major exchanges have recovery processes for unsupported-network deposits. Kraken simply told me that they couldn’t recover the funds. I understand that exchanges have security procedures and cannot recover every deposit. But completely lacking a reasonable recovery process, combined with extremely slow customer support, makes it very difficult to trust the platform with your funds. I’m genuinely disappointed with Kraken. A top-tier exchange should have a much better support and asset-recovery system. @krakenfx, I hope you seriously improve this experience for your customers. @Krak

  • SasquatchTrails
    𝕭𝖎𝖌𝕱𝖔𝖔𝖙 (@SasquatchTrails) reported

    @krakenfx Swap that useless **** for sol.

  • UKCryptoKing247
    CryptoKing 👑 (@UKCryptoKing247) reported

    @SpursOfficial @krakenfx TEMU TEAM Spurs. You'll be 2 NIL down by half time with this clown team.

  • atitty_
    Atitty (@atitty_) reported

    @krakenfx Fix your platform before anything, you can’t even deposit crypto on it right now

  • morgansol34
    morgan 💎 (@morgansol34) reported

    @atitty_ @krakenfx You have to fix this

Check Current Status