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Kraken

Kraken Outage Map

The map below depicts the most recent cities worldwide where Kraken users have reported problems and outages. If you are having an issue with Kraken, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Kraken users affected:

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Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Valence, Auvergne-Rhône-Alpes 1
Stockholm, Stockholm 1
Province de Liège, Wallonia 1
Mannheim, Baden-Württemberg 1
Paris, Île-de-France 2
L’Étrat, Auvergne-Rhône-Alpes 1
City of Brussels, Brussels Capital 1
Trenton, NJ 1
Sanengeta, Midlands 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Kraken Issues Reports

Latest outage, problems and issue reports in social media:

  • Alex57924649
    Alex (@Alex57924649) reported

    @krakensupport Kraken has became a joke, I tried to change some info on my account, in an hour I got emails from 3 different agents. Really? Is this customer support? Been a customer for many years and I dont even get a decent resolution to a simple matter with all requested documents sent?

  • depress1f
    Jean Deconfiance (@depress1f) reported

    @krakensupport @Sstepbndn There is a support department. We want it to work, no to DM an X account. Stop with this way of doing things.

  • cryptoreine
    Olivia Vande Woude (@cryptoreine) reported

    Imo, here's why Kraken pursuing a banking license makes institutional sense... @krakenfx is layering a regulated banking wrapper around its crypto business, to unlock deposit powers, payment rails, & institutional grade trust that exchanges cannot access. 3 reasons: -Deposit economics. Pure exchanges live on volatile trading fees. A banking license enables deposit taking, equalling a) cheaper funding, b) predictable revenue, and stickier relationships. Revolut's 2018 Lithuania license was foundational to scaling into a €40B+ business with diversified products. This reveals a similar playbook. -Access to tradfi rails. Fedwire, SWIFT, SEPA, ACH, direct central bank access require banking status. Kraken Financial (Wyoming SPDI) already secured a Fed master account in March 2026 (the first for a crypto-native firm). An EU banking license would deepen integration globally. Institutional treasuries and corporates routinely avoid moving meaningful capital via unlicensed exchanges due to risk/compliance/policy constraints. -RWA unlock. As tokenized bonds, equities, funds, & receivables scale, institutions demand regulated custody + banking-grade infrastructure for assets. Kraken has already moved aggressively: acquired Backed, listed RWAs, & built institutional offerings. A Lithuanian banking license removes an adoption blockade. Kraken appears to be executing a hybrid strategy: crypto infrastructure PLUS regulated banking (not abandonment of either).

  • CryptoCoinShow
    Crypto Coin Show (@CryptoCoinShow) reported

    Exchange to bank: @krakenfx is working to become a licensed bank in Europe, with Lithuania as the target jurisdiction.

  • ortamanos
    Ortam Sabuncu (@ortamanos) reported

    @GOVhackersNmyPH @krakensupport Faced similar issues recently, stay strong buddy. Follow me back or Dm let’s talk privately. Inbox @Keironcybertech fraud investigators team for assistance they can support and retrieve your funds.

  • edras6843
    Edras (@edras6843) reported

    @krakensupport Let me get guess after a week of holding my funds the exact same email it has been raised to the team. Nothing else no email no follow up nothing same piss poor response no manual review nothing same piss poor effort and motive. **** use grubs

  • jjordanpho
    MONSTERTELETUBBYTOY (@jjordanpho) reported

    @FabrizioRomano @krakenfx Wtf is this Argentina path to the finals that ******* ridiculous LMAO

  • funds_001
    OLA🪖🫨 (@funds_001) reported

    @soulofdanny_ @FabrizioRomano @krakenfx Dumb slow mf

  • Og_Whizzz
    OG Whizzz (@Og_Whizzz) reported

    No hockey.. No problem.. Lets go [BUSH] Code "BACK THE BUSH" on @krakenfx

  • AH2965600315
    AH29⚽️ (@AH2965600315) reported

    @GinisBottleSZN @FabrizioRomano @krakenfx Dani Olmo is looking sharp and hungry He is a goal away from getting on a scoring run Merino aswell could help with putting calm in the net next 3 games

  • leogarbarino1
    leogarbarino (@leogarbarino1) reported

    @krakenfx @FIFAWorldCup Hey @KrakenSupport, our corporate onboarding has been delayed for 4 weeks with no helpful responses from the standard support channel. As an operating business, we urgently need this escalated to the institutional compliance team to manage our treasury. Ticket: #21429690

  • Taylor14028613
    Taylor1402 (@Taylor14028613) reported

    @krakensupport Yeah I need that ******* help right now cause I don’t care what you guys have to do to send out my money I already had to wait before I could withdraw my first purchase and this can’t happen on my second purchase again

  • Kmun_50
    Kelly (@Kmun_50) reported

    @cryptodylnews @krakenfx Yes, the glitch actually happened.  It was a real (but temporary) display/chart anomaly on Kraken earlier today (July 8, 2026), where XRP briefly showed a massive spike to around €2,600 (~$2,971 USD) on the interface/chart before correcting back to the normal price (~€0.94–€

  • sar_gian
    GiSar (@sar_gian) reported

    @krakensupport KRAKEN APP SUCKS. THEY SCAM. SUPPORT IS BULLSHIT. APP IS BS. THEY ARE BS

  • BittBurger
    BittBurger (@BittBurger) reported

    Hey @krakenfx @krakenpro - @krakenpro - Nearly $1.5 million just disappeared from my account when I initiated VAULT. No explanation. Just new warning emails that a suspicious "withdrawal" was initiated and my account is now "restricted" with a zero balance. No reply from support in nearly 24 hours. And I'm I'm not allowed to call anyone. Not a single Vault email or explanation. Just a zero balance and "we have locked your account". This level of incompetence and ****** messaging is quite frankly unforgivable. If initiating a Vault scares the **** out of your customers, empties their portfolio, and then locks down their account for possible fraud, you are not qualified to continue remaining in custody of my money.

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