Kraken Outage Map
The map below depicts the most recent cities worldwide where Kraken users have reported problems and outages. If you are having an issue with Kraken, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Kraken users affected:
Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Valence, Auvergne-Rhône-Alpes | 1 |
| Stockholm, Stockholm | 1 |
| Province de Liège, Wallonia | 1 |
| Mannheim, Baden-Württemberg | 1 |
| Paris, Île-de-France | 2 |
| L’Étrat, Auvergne-Rhône-Alpes | 1 |
| City of Brussels, Brussels Capital | 1 |
| Trenton, NJ | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
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Meysam Moradpour (@MeysamM22892) reported@krakenfx Please help me 😭
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Brenda Factor (@brendafactor2) reported@LeFou525 @FabrizioRomano @krakenfx Argentina are the standing Champions. Stop whining for ****’s sake. Why can’t you just enjoy the show?
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Koviet 🇺🇸 (@Koviett) reported.@krakensupport My account has been disabled for weeks, waiting to speak to customer service, and no one has gotten back to me. The WORST customer service I've ever experienced. Each time i contact support, I'm told I have to wait for you to email me, and THE EMAIL NEVER COMES.
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Jacob Jensen 🇺🇸 (@jakesevara) reportedPlease help! 🙏🏼 I sent all my #hbar from my @Tangem wallet over to my @krakenfx account & missed putting in a memo & now it’s disappeared😫 I contacted Kraken 1 min after it happened & completed a ticket including all of the needed info 8 hrs ago… still nothing @hedera
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VØID (@wlfclaLTC) reported@Brandon49170976 @cryptodylnews @krakenfx They do, it’s usually an API data feed issue. The XRP community is the only ones who thinks it means something and goes in to conspiracy theory mode. No verified evidence supports anything beyond technical issues.
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Theoretical Physicist (@Theo_Physic) reported@krakensupport It is unbelievable that such a big project migrating from Polkadot to Base, people are talking about how impact DOT network, and that GLMR will focus on AI. And you haven't mentioned a single word about it. I'm just thinking to transfer all to the exchange that support migration.
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Mightyfool (@Mightyf00l) reportedAttention all @krakenfx / @krakenpro users. Imagine being new to crypto. You make your first careful investment: €10. One second later, you're down 5%. Not because the market moved. Because you used Kraken's "convenient" Convert tool. €10 → 11.15 USDC → €9.51. Round trip. Nothing traded. Nothing moved. That's not a fee. That's a tax on being new — wrapped as convenience, priced for people who don't know better yet. And it doesn't just hurt them. This is the first impression crypto gives every newcomer. We can do better.
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Soblin (@Soblin07) reportedBack in the time @binance listing was a big honor Now a days its a shitshow and a dumpfest $DOG will fix this!!!!!!!!!!!!!!!!!! Is there any legit exchanges left. Other then @krakenfx ?
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Adam Garvey (@BTCAdam88) reported@krakenfx @krakenpro I need help with Ticket #21964770 Emailed numerous times no responses for 5 business days +
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Edras (@edras6843) reported@Nsp1rd @krakensupport Why ******** would we do that the same ******* response time and time again. Kraken is the biggest ******* **** snot crypto app there is. They funded the World Cup and can’t even send the funds we need. Dogshit **** them and **** you
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MfersClub (@jbixmfer) reported@krakenfx I tried emailing @krakenfx before, but they said their support team was busy. After I posted about it on X, they reopened my account—but the funds were gone. What a joke.
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J. Diego | BaltaZa (@BALTAWAT) reported@krakenfx blocked my account for no reason I made a support ticket almost a week ago, and still I don’t have not even a single response. I’m growing to hate this exchange
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Traderg (@bbclub007) reportedYo @krakenfx when support Robinhood chain ?
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Edras (@edras6843) reported@krakenfx Can we get our funds that been frozen for 2 weeks. Your scamming your own users do not use this service
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Ƀ Chris (@CryptoChrisG) reported@krakenfx ai customer support?