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Kraken

Kraken Outage Map

The map below depicts the most recent cities worldwide where Kraken users have reported problems and outages. If you are having an issue with Kraken, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Kraken users affected:

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Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Stockholm, Stockholm 1
Province de Liège, Wallonia 1
Mannheim, Baden-Württemberg 1
Paris, Île-de-France 3
L’Étrat, Auvergne-Rhône-Alpes 1
City of Brussels, Brussels Capital 1
Trenton, NJ 1
Sanengeta, Midlands 1
Muhājirīyah, Eastern Darfur 1
Toronto, ON 1
The Dalles, OR 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Kraken Issues Reports

Latest outage, problems and issue reports in social media:

  • BigDog0601
    Howard Brown (@BigDog0601) reported

    @TheodoreB30917 @krakensupport Are you able to finally get some help because I’m having the same issue

  • SecurityElena
    Elena | Contract Security Auditor (@SecurityElena) reported

    @_SEAL_Org @krakenfx sure they fund the 'security' org hope they audit their own **** too

  • VTLink
    linktopher11 (@VTLink) reported

    @krakenfx has the worst customer service I’ve ever seen. I’ve been stuck talking to an AI bot for three days and not a single actual human has helped me

  • XSpark10
    FTF 📜 (@XSpark10) reported

    @krakenfx You guys are Thieves! You treat your customers like **** theyll return it in kind. @krakenfx

  • theguardian1988
    freedom (@theguardian1988) reported

    @krakensupport I have a withdrawal that's been stuck with the word "pending" for about 4 days. No support. I've sent emails with all the details and screenshots, but nothing. Can I get my money back?

  • jkc0le
    J (@jkc0le) reported

    @krakenfx Yo your new beholder platform is throwing error codes your engineers can't explain. Support is taking a month to get this dealt with, all while customer funds are stuck in earn vaults. When you doing something about this? @cobie we need a kraken support connect. You got one?

  • hybrid_1989
    Samson (@hybrid_1989) reported

    @DaniyalAjdadi @krakenfx Will the support ERC20 and the current version of will the old format be automatically be migrated?

  • XSpark10
    FTF 📜 (@XSpark10) reported

    @Calcifurious @brian_armstrong @krakenfx just straight up steals the customers money and their customer support straight up ai slop, kraken ai Kai. Remember when Krak bought Cryptowatch? Cryptowatch was awesome and then became laggy and buggy. I dumped kraken for binance and am much happier.

  • BlondeTexan71
    Anna (@BlondeTexan71) reported

    @krakenfx Do you have a customer service email

  • Fosyartoj
    Fosya (@Fosyartoj) reported

    @krakensupport Hello Kraken support. I need your help. My account was closed without my notice after connecting Kraken Wallet. It’s been a month and your team is not answering me :(

  • leogarbarino1
    leogarbarino (@leogarbarino1) reported

    @arjunsethi Hey @KrakenSupport, our corporate onboarding has been delayed for 4 weeks with no helpful responses from the standard support channel. As an operating business, we urgently need this escalated to the institutional compliance team to manage our treasury. Ticket: #21429690

  • RaccoonUnleash
    RaccoonsUnleashed (@RaccoonUnleash) reported

    @krakensupport It may be helpful to know that I just got a push-up notification about my limit order being triggered - the issue seems to be restricted to the UI.

  • nuktedan
    yasemin çelik (@nuktedan) reported

    @krakensupport I tried different support channels without much success in resolving my concern. Eventually, I received guidance from @AegisCipherHq, which helped me sort out the issue.

  • buyerofponzi
    Ponzi Trader (@buyerofponzi) reported

    @RookieXBT @krakenfx @FIFAWorldCup If rookie gets tickets and I don’t I’m causing problems

  • Perafunk
    Lorenzo (@Perafunk) reported

    @FabrizioRomano @krakenfx @FIFAWorldCup Boooo **** off

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