Kraken Outage Map
The map below depicts the most recent cities worldwide where Kraken users have reported problems and outages. If you are having an issue with Kraken, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Kraken users affected:
Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Realengo, RJ | 1 |
| Bonn, NRW | 1 |
| Zwischenahnerfeld, Lower Saxony | 1 |
| Yukon, OK | 1 |
| Tegernsee, Bavaria | 1 |
| Melissa, TX | 1 |
| Frankfurt am Main, Hesse | 2 |
| Berlin, Berlin | 2 |
| Tokyo, Tokyo | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
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Asher (@Asher68W) reported@IIICapital @Gemini @krakenfx I believe their disclosure statement says you have to opt into rehypothecation, and they give you some nominal profit share if you do. Used to be a customer, not anymore... Can't speak with certainty about it.
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prlucioflavio (@grossorezende) reported@GlobalKrypto @krakenfx BTC bears try to pull the price to the immediate support at $45,400. If they succeed, the pair could start its journey to $52,000. Have been placing successful trade with the help of Mr Thomas krakow who can be contacted via telegram(thomaskralowdc)
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Juquan Highsmith (@APEInvestor9) reported@HanifJerry @krakenfx @coinbase I have no issue with coinbase, it’s kraken
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Wiz ⚡ (@TheBtcWiz) reportedFinally @krakenfx added support for #Bitcoin Lightning deposits and withdrawals👌
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Jessica (@SunshineJess20) reported@krakenfx When will #ELON ( dogelon mars) will be listed on your site!!?? Why $JASMY is not available in the US?!!!
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David da Silva Rosa (@dldasilvarosa) reported@btc @krakenfx Wasn't @bitfinex the first exchange to add support though?
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PapaBull (🥩,🥩) (@Cryptography141) reported@FrankLambeek @krakenfx Yeah @krakenfx if you ain’t have #kiba then wtf you doingggggggg?
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prlucioflavio (@grossorezende) reported@aria9212 @krakenfx BTC bears try to pull the price to the immediate support at $45,400. If they succeed, the pair could start its journey to $52,000. Have been placing successful trade with the help of Mr Thomas krakow who can be contacted via telegram(thomaskralowdc)
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Commissario Morino 🌽 (@Comm_Morino) reported@BTC_LN @krakenfx Wow, it's full of small errors. Eg. transactions between peers that have a direct channel are completely free, not near-zero. At the end it sounds like as if LN payments can be traced by chain analysis, but only channel open or close stand out currently.
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glacius ⚡️ (@glaciusxbt) reported@krakensupport ticket #7722188 funds are locked in account over 7 days now cannot sell crypto or withdraw to bank account. No response in ticket for a week. Called about 5 times on phone support and same answer. Please help, urgent matter need fiat in my bank asap. Thank you
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Arthur Lai (@ArthurLaiSg) reported@PhoenixWallet @krakenfx Why after withdraw once 0.1 btc, when I retry it keep failing even I only withdraw 0.09btc and well below the stated 0.1btc limited? Kraken said it may be Phoenix wallet issue
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Robert Flaugher (@flaugher) reportedKudos to @krakenfx for their excellent phone support. I got through to a customer rep (who sounded like he was in the U.S.) in under two minutes and got my issue resolved. #Crypto
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JRamón Cobos (@Crypto_Coboss) reported@krakenfx has added support for the @Bitcoin #LightningNetwork.
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Ozymandias (@CrowdloanKabuki) reported@EquilibriumDeFi @GenshiroDeFi @krakenfx When are you going to fix genshiro crowdloan distribution ffs!!!!!!!
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Saviour Simon (@savioursimon7) reported@WizardDoom I really think you should have a look at $SCRT which is now listed on @krakenfx and is offering up to 20 apy for the long term. They are also planning another major upgrade on their mainnet as they are working on increasing scalability to another massive level.