Kraken

Kraken Outage Map

The map below depicts the most recent cities worldwide where Kraken users have reported problems and outages. If you are having an issue with Kraken, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Kraken users affected:

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Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Tottenham, England 1
Belleview, FL 1
Galaţi, Judeţul Galaţi 1
Salmon Arm, BC 1
Muskegon, MI 1
Turriff, Scotland 1
Gainesville, GA 1
Irving, TX 1
Chicago, IL 1
Greenbelt, MD 1
Waveland, MS 1
The Villages, FL 1
Larrey, Bourgogne-Franche-Comté 1
Palma, Comunitat Autònoma de les Illes Balears 1
Las Vegas, NV 1
Andover, England 1
Kristianstad, Skåne län 1
West Terre Haute, IN 1
Titusville, FL 1
Torremolinos, Andalucía 1
Johnson City, TN 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Kraken Issues Reports

Latest outage, problems and issue reports in social media:

  • Adeo18457571 OnjoOkeho (@Adeo18457571) reported

    @krakenfx I need help on verification

  • Becky42594808 Becky (@Becky42594808) reported

    @KobenanKra10 @krakenfx Support you

  • Hijincs Hijincs (@Hijincs) reported

    @krakenfx I freak out and start throwing my furniture out the windows. Then I calm down and buy the dip.

  • dmitriikk7 dmitriikk (@dmitriikk7) reported

    @krakenfx @krakensupport good day, kindly clarify regarding "account held balance anytime" if my account held balance after 23:59 8 of march. I will get support in 1st tranche? Or not?

  • halleypoker2020 Daniel. R. Silva (@halleypoker2020) reported

    I've been waiting for an answer for 7 months. your help please. 4/4 @krakenfx @krakensupport #Kraken #KrakenSuppport @jespow

  • Igor21120300 IKAR (@Igor21120300) reported

    @krakensupport AA06 N84G LXLN EYGY , i read the news about help 1000, i can get it?

  • Alexey_Getsenko Alexey Getsenko (@Alexey_Getsenko) reported

    @krakensupport @dmitriikk7 the support team says otherwise and says that there will be no tranche, because 1 condition is not met. figure it out

  • BoskhetT Boskhet (@BoskhetT) reported

    @krakensupport The requirements are a bit confusing. The account was registered before 03/09/2022, Intermediate verification, the first operation on the account was performed on 03/09/2022. Can you tell me if I need any help?

  • _devZer0 dev0 (@_devZer0) reported

    @krakensupport @Afanasiy_Smokov @krakensupport Hi, I did't receive anything and I meet all the requirements. Please check the support ticket #7610243

  • halleypoker2020 Daniel. R. Silva (@halleypoker2020) reported

    Hi #Kraken, @krakenfx In 2017 I made a BTC transfer to my BCH Kraken wallet and it never came. You answered me that it is not possible to obtain the private key, but I urgently need that money. Can you help me get the 0.16525112 BTC transfer back ??? @krakensupport @jespow 1/4

  • BoskhetT Boskhet (@BoskhetT) reported

    @krakensupport My wife registered on the exchange until 03/09/2022, she has a Starter verification level - she could not go further, because she has an old-style passport, and there are no more documents. Is she asking for help?

  • beastyyork Ярослав К (@beastyyork) reported

    @krakenfx You are awesome! Many people in UA need help. I have a question: if I have an account but there were no transactions until 9.03.2022 and only 9.03 I deposited some usdt to my account, will I receive this aid?

  • Blockhe4d CryptoMel / **** Putin 💛💙 (@Blockhe4d) reported

    @FlightsRelaxing @BitcoinMagazine @krakenfx Whataboutism is not the way to go. What did you do to help Afghanistan? Syria? Yemen?

  • Yuriy1996 Yuriy (@Yuriy1996) reported

    @krakenfx @krakenfx hi, my account was registered in Ukraine more than a year ago, with the verification of Intermediate there were transactions and now there are 10 dollars on the balance. How can I get support?

  • ptiforka ptiforka (@ptiforka) reported

    @krakenfx Hello! When I registered my account I was in travel and I verified myself (I'm Ukrainian) and it looks like because of that I can't receive any tranche? Can you help me with that please? I'm Ukrainian with a residence permit for Ukraine

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