Kraken Outage Map
The map below depicts the most recent cities worldwide where Kraken users have reported problems and outages. If you are having an issue with Kraken, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Kraken users affected:
Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Muhājirīyah, Eastern Darfur | 1 |
| Paris, Île-de-France | 1 |
| Toronto, ON | 1 |
| The Dalles, OR | 1 |
| Realengo, RJ | 1 |
| Bonn, NRW | 1 |
| Zwischenahnerfeld, Lower Saxony | 1 |
| Yukon, OK | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
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Chad_Genuine $DOG (@Chad_Genuine) reportedShout out to @krakenfx I closed all my other accounts and solely and proudly support them Unleash the $DOG, with @krakenfx 🐙 ✊🏼
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Marcus | Macro Strategist (@Marcus_Analyst) reported@krakenfx Kraken bundling ****? still gotta hold your own keys tho
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BitcoinMusic (@ayewaken) reported@danheld @krakenfx They're also one of the only exchanges support #lunc and #ustc deposits/withdrawals in the USA
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Stalkchain (@StalkHQ) reportedKraken @krakenfx just sued its own custody partner for $25M.....and the details are worse than you think This actually what happened >> On July 31, 2018, Kraken (via Payward) partnered with Etana Custody, for fiat on-ramp and off-ramp services. >>In April 2025, Kraken tried to withdraw $25M and Etana couldn't pay. Guess what Etana Custody allegedly did with the money: >>They allegedly mixed Kraken's customer reserves with their own operational funds >>Funds were also allegedly used for operating expenses, risky investments and a FX hedging strategy where they kept the profits. >>They issued false account statements and dashboard balances showing funds as fully secured and available, despite internal shortfalls. >>When shortfalls arose, Etana allegedly used new customer deposits to cover older ones, creating a cycle dependent on continuous inflows >>when Kraken tried to withdraw their money, they delayed with a fabricated reconciliation issues and misleading explanations.
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Grand Priest 🧡 $DOG (@nomdejue) reportedThis article from Binance highlights something everyone should be paying attention to: No one truly knows how miners will be compensated once all Bitcoin is mined. It’s a long-term issue, but that doesn’t make it irrelevant. Ignoring it now doesn’t make it go away. That’s exactly where innovations like Ordinals and Runes come in. They’re already contributing real transaction activity and helping support miner incentives today, not in some distant future. The reality is, a large portion of Bitcoin is sitting idle in cold storage. It’s not being used. Meanwhile, ecosystems built around Bitcoin are driving transactions, fees, and actual network sustainability. Communities like the solana:dog1viwbb2vWDpER5FrJ4YFG6gq6XuyFohUe9TXN65u is pushing to evolve Bitcoin into something more dynamic, something that can sustain itself for the next 100+ years. Yet most Tier 1 exchanges seem hesitant to support this growth. With the exception of @krakenfx , many are overlooking what’s being built on Bitcoin. So the question is: Are we only focused on preserving Bitcoin as it is today, or are we actually investing in its long-term future? thoughts @saylor and @cz_binance ??
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AzzyX (revenge arc) (@AzzyXlife) reportedMy dev Mark Karpeles @MagicalTux solving the quantum computer problem at the @TheBitcoinConf where he was a celebrity player in the @krakenfx MTG game 🔥 DRtvTCzfiKGhCVREmBbZdN9sB8PHeq9KdRZ3VmFhpump
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Emanuel (@olie_emmanuel) reported@krakenfx Babe go please, my internet coins are down real hard.
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THE 17PRIME (@Theanonprime2) reported@barstoolsports @krakenfx @tBushGaming Matchups like this often come down to execution more than reputation.
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Leno3z4 (@Leno3z4) reported@krakenfx Its over Down ward only
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Maddy Chen (@MadelineWitcher) reported@krakensupport Your processing efficiency is simply too slow! 48 hours have passed, and my address has already been verified. Why haven't you released the loan yet? With such inefficiency, who would dare to cooperate with you in the future? Who would trust the Kraken platform?
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Kunnida Hing (@HingKunnida) reported@krakenfx Well! Unfortunately I have been scammed not because of Kraken I am using Kraken. You have restricted my access to my money. The only thing I want it to transfer my money back to My bank account!!! Impossible!! Why??
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RealReptilian (@reaptilian) reported@krakenfx Stfu your broken platform stole my money. And your team acknowledged the bugs but refuses to compensate.
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Frank (@FrankXaccount) reported@krakenfx If it goes down = buy! If it goes up = celebrate! Bitcoin to $48K ... !
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dymnlls (@dymnlls) reported@krakensupport Could you please help contact Tydro ? That has been suspended for 48 hours, but there have been no updates. Thanks.
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TheWhyteRabbit (@TheYTRabbit) reported@krakensupport @_Z3r0wTraders @krakensupport just so you know, the fact that Kraken was th emost US friendly place to trade $LUNC is the whole reason I opened my account. If you were to support our burn initiatives, you'd win a lifelong customer
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