Kraken Outage Map
The map below depicts the most recent cities worldwide where Kraken users have reported problems and outages. If you are having an issue with Kraken, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Kraken users affected:
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Transactions
Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Tokyo, Tokyo Prefecture | 1 |
| Aschaffenburg, Bavaria | 1 |
| Rio de Janeiro, RJ | 1 |
| Munich, Bavaria | 1 |
| Ealing, England | 1 |
| Zaragoza, Aragon | 1 |
| Barcelona, Catalunya | 1 |
| Olivos, BA | 1 |
| Nancy, ACAL | 1 |
| Atlanta, GA | 1 |
| Naples, FL | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
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Coinbase Support
(@Coinbasedevv9) reported
@BlaskieIsaiah @_ENTRUST_ALGO_ @krakenfx We're very sorry to hear this, and we'd appreciate it if you could give us a direct message with your concerns. Once we have this information, we will be able to assist in addressing the problem and resolving it as soon as possible.
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Adam Cza
(@adam_cza) reported
@krakensupport Now I made too many requests apparently. Omg 🙄😡 why is login in so difficult. Jeez
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Tobbe
(@TobbeTheTipper) reported
@BrokenMuzzle @TheCryptoDog @krakenfx You have to KYC everywhere if you want to cash out to fiat tho lol. Kraken at least seem to have a functionable support
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ilgiga
(@ilgiga) reported
from
Gadesco-Pieve Delmona, Lombardia
$ADA #Cardano is now supported by #LedgerLive BUT it's impossible to send ADA from LedgerLive to an address generated by @krakenfx exchange: an error occurs and Ledger software shows that address as NOT VALID!
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Adam Cza
(@adam_cza) reported
@krakensupport I already submitted a help form. No help. I synced the time and date, reseted the browser. I know the password and login is correct because it allows me to get to 2FA login option. That's where it doesn't work.
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I Am Blurry
(@i_am_blurry) reported
@krakenfx @krakenfx @krakensupport You really should consider expanding your staking offer! That's what matters, especially in a bear market... This would attract new customers and avoid withdrawals! Thanks for working on it! 🤑💡
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EnjoyToken
(@Enjoytoken) reported
@krakenfx @stablekwon @terra_money luna 2.0 14 dollars stock market listing price 1.92 dollars there is a robbery, please note that luna coin is garbage.
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WinkNFT
(@WinkNFT) reported
@krakensupport @krakenfx I already spoke with the support. They want to send me articles on stable coin Did not think Kraken gave financial advice?! I deposited funds, then wanted trade using us dollar, but somehow us coin came in and then i immed converted that to usd. got charged fees twice of $100
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𝗛𝘆𝗽𝗲𝗿𝗶𝗼𝗻 𝗥𝗲𝗳𝗿𝗮𝗰𝘁𝗼𝗼𝗼𝗼𝗼𝗿
(@MrRefractor) reported
I don't understand why they won't provide the private keys given each user has a unique deposit address. At least let me manually recover the stuck funds if they refuse to deal with it and won't let me do anything. I thought @krakensupport customer service was meant to me good.
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Ulrike S.
(@blondpinkyberry) reported
@krakenfx Even with the FIDO2 your kraken account is STILL NOT SAFE!! It be them who has access to your account and do whatever they like. I have proof and will show you
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Keleboi
(@Keleboi7) reported
@krakensupport We still not working? My $$ is still on hold wtf
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Chibuke Chinaso
(@CChinaso) reported
@trondao @krakenfx X ECOSYSTEM | XECO - X TRADE | CEX & DEX - X WALLET - X PAD - Multi Chain Bridge - WORLD X - Audit & KYC Service ✅ Liquidity Locked ✅ Dev Wallets Locked ✅ Presale Vested Buy/Sell Tax: 10% 0xeC722154F3dDf7CC08C136ADFf57c5D4aa210984 💬 Telegram @XECOSYSTEMOFFICIAL
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Ulrike S.
(@blondpinkyberry) reported
@krakensupport @krakenfx I want to know; if I wish to close down my account, don’t I have the RIGHT to transfer my crypto balance to any private wallet address of my choice?
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Eliana Veloz
(@ElianaEstef) reported
@krakenfx Don't use this company. A fraudulent transaction was done to them with my credit card and they didn't bother to give it back. And I'm not even their customer.
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FrancisBovineSwift
(@SwiftBovine) reported
@krakensupport When are you guys going to re-enable the XRP/USD trading pair for US based customers? Kraken was my first exchange and my favorite exchange. Since you guys took precautionary measures on XRP, I've been forced to back alley deals in bad neighborhood exchanges to get my XRP fix.
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