Kraken Outage Map
The map below depicts the most recent cities worldwide where Kraken users have reported problems and outages. If you are having an issue with Kraken, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Kraken users affected:
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Transactions
Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Tokyo, Tokyo Prefecture | 1 |
| Aschaffenburg, Bavaria | 1 |
| Rio de Janeiro, RJ | 1 |
| Munich, Bavaria | 1 |
| Ealing, England | 1 |
| Zaragoza, Aragon | 1 |
| Barcelona, Catalunya | 1 |
| Olivos, BA | 1 |
| Nancy, ACAL | 1 |
| Atlanta, GA | 1 |
| Naples, FL | 1 |
| Santa Fe, NM | 1 |
| Cuauhtémoc, CDMX | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
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Rho Calculi the 3rd Esq.
(@JohannSmidth) reported
@krakenfx What's up with your trading interface, not a good time to be breaking down mid-trade!
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crstin
(@nexain) reported
@krakenfx excuse my ignorance on this, why can't you give the user a private key to an address? This would solve a lot of problems with wrongfully sent funds.
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Kenneth MacArthur 🇺🇦
(@kennethmac2000) reported
@krakensupport I think I found the right thing - you have to dig around, as most support pages just refer to phone and chat. This is the ticket ID: #8049048
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Jaytn
(@jaytnsbard) reported
@Trustly @krakenfx Would you be able to tell me anything that Kraken support was not able to?
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Brent Trenga
(@BrentTrenga) reported
@krakenfx it’s amazing when the market gets crushed your platform goes down. Missed a huge buy opp this morning because you could not process transactions #fail #unreliable
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Mentaltentacle
(@Mentaltentacle) reported
@krakensupport I have lost access to my 2fa so cannot log in, tried contacting support multiple times but had no reply. I have not used it for a very long time so no idea the last transaction or if there even was any.
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Crown #Bitcoin
(@barackomaba) reported
@ItsTime4Bitcoin @krakenfx You're NGMI. Just as bad as a shitcoiner pretty much. Low IQ take on kraken too. **** yo couch idk
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nazjitsu
(@nazjitsu) reported
@krakensupport Why you not allowing people withdraw usdt I can’t seem to withdraw all my crypto. You hold some. Pathetic. I won’t be using kraken anymore. You just lost an customer. I like take all my crypto out after I buy.. you trying to charge ppe fee.🤦🏽
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WinstonWolf
(@Winston66126060) reported
@scottmelker I haven't been on @krakenfx for like a year. Decided to try to get on to buy some SOL, but forgot that they're one of several exchanges that shuts down during times like this to allow themselves to buy at cheap prices while screwing retail. Silly me.
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Mao Chantrea
(@Chantrea_mao) reported
@TheStuiver @krakenfx Contact the support team
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The Crypto Pope 🇻🇦
(@_cryptopope_) reported
@btcbite My bank closed my corporate account for transfers to Kraken. Struggling to find new bank to serve our company @krakenfx help
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Alexandru Bolfa
(@alexandru_bolfa) reported
@Cryptocito I wanted to gamble a bit, but there is a problem with funding at @krakenfx
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Ksper
(@khadmatibest) reported
@krakensupport Hey, I hope so because the support via live chat tolls me the same thing every day.
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Anna Nikooyi
(@anna260696) reported
@krakenfx I lost my husband My two little girls have been hungry and crying for several days. I have not paid the rent for several months. Is there anyone who can help me $ 500 for the sake of God and humanity so that I can provide food and clothing for my children?
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ZeroFee4Fun 🌋⚡
(@ZeroFee4Fun) reported
@stalliondelsur @jesse_hodl @krakenfx I'm aware of this trade-off. It's two different issues imho. Real no KYC coins are obviously best. But for me Bisq, p2p for cash etc are still too uncomfortable and expensive till now for regular buying. Especially for larger amounts. Call me lazy (probably like most of us)
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