Kraken Outage Map
The map below depicts the most recent cities worldwide where Kraken users have reported problems and outages. If you are having an issue with Kraken, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Kraken users affected:
Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Realengo, RJ | 1 |
| Bonn, NRW | 1 |
| Zwischenahnerfeld, Lower Saxony | 1 |
| Yukon, OK | 1 |
| Tegernsee, Bavaria | 1 |
| Melissa, TX | 1 |
| Frankfurt am Main, Hesse | 2 |
| Berlin, Berlin | 2 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
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Rid (@ridplanning) reportedDay 35 @krakensupport and @arjunsethi still no help on my #ewt deposit. You need #eth network support for this token. Please help! @energywebx
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Big T (@tbasquesthfc) reported@SpursOfficial @SoccerSpirit53 @krakenfx Tel and Xavi must be really **** because there’s no way every manager leaves them on the bench for Richarlison and Gallagher
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Doug Aillm (@DougAillm) reported@DocumentingBTC @krakenfx This is the missing piece. CLARITY sets the rules, but you still need a bank inside the Fed system. Kraken getting master account access means crypto-native institutions can settle directly - no more custodian workaround. The rails just got real.
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$CRO is dead Thx Kris (@cryptocrobnb) reported@krakenfx Hello Kraken, I'm trying to ask several exchanges why they don't want to support the CRONOS EVM network?
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Wyldways (@wyldways) reported@krakenfx Need help on an old (cancelled) Kraken account, hoping I can get some info. Who can I talk to?
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BogDrakonov (@BogDrakonov) reportedHey @krakenfx you have some tracker that causes a login loop when @brave shield blocks it. Maybe don't add trackers to your ******* login process!
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WP 81 (@WaynePenfo21311) reported@LastWordOnSpurs @SpursOfficial @krakenfx Unfortunately he isn't a magician these players will take us down
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Justin Maynard (@DazeHypnotic) reported@krakenfx im having issues with restrictions on my Kraken +
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Dracarys (@Dracarysearth) reported@cruelhandeth @inkonchain @krakenfx Is there an official to take care of this problem I'm experiencing????
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Sebknowsbest (@Sebknowsbest) reported@krakensupport Welcome support agent number 41
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Tom Talks Cars (@TomTalksCars) reportedDoes anyone have any idea on how to get access to FIX with @krakenfx ? @krakensupport
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Aflyon Thewall (@Aflyon_Thewall) reportedCEXs like @krakenfx will cease to exist if they keep fees so high. Over $200 to sell a Bitcoin. $30 on DEX… I will give to them for good customer service… but s# it $200 is $200 bucks man
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Amedeor⚡∞ ₿ (@supbtc) reported@krakenfx No narrative just facts with internet computer protocol #icp . Everything onchain and interoperable . Blockchain compute on blockchain . No need for aws or gcp . Aws and gcp will be using icp to provide infra as a service (cloud engines) So either use it or lose it
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James I.M. Stevens (@James4812520558) reported@krakensupport Thank you, no this issue lies with the LCX exchange.
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isaias291.base.eth (@isaias_291) reportedMost people still think of @krakenfx as a Bitcoin exchange. That mental model is at least two years behind. xStocks at $25B in volume. Nasdaq partnership for tokenized stocks. Deutsche Börse deal for institutional FX. Fedwire access. NinjaTrader. This isn’t a crypto exchange anymore. It’s financial infrastructure. 2025 revenue: $2.2B (+33%). Total transaction volume: $2T (+34%). Funded accounts: 5.7M (+50%). Any fintech company posting those numbers would be on every business cover. IPO is paused. Difficult market. But the valuation sits at $20B with $800M raised — including $200M from Citadel Securities. When a company this size delays an IPO, it’s usually timing, not weakness. The @krakenfx of 2026 is not the Kraken you knew in 2021. Whoever hasn’t updated their mental model will misread the next move.