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Kraken

Kraken Outage Map

The map below depicts the most recent cities worldwide where Kraken users have reported problems and outages. If you are having an issue with Kraken, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Kraken users affected:

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Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Hackney, England 1
Paris, Île-de-France 1
Bordeaux, Nouvelle-Aquitaine 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Kraken Issues Reports

Latest outage, problems and issue reports in social media:

  • jeffreywiill
    XxX (@jeffreywiill) reported

    Keep up the good work @krakenfx make $sol useless inflationary asset , Hyperliquid as people working on the inside everywhere @toly thoughts

  • mdudas
    Mike Dudas (@mdudas) reported

    @Zalmore @krakenfx yo @Figment_io wtf are you thinking???

  • mlaauwen
    Michael Laauwen (@mlaauwen) reported

    @krakenfx what a horrible exchange uploaded my document after that i made an deposit with apple pay which is on hold. Ai *** said i needed to upload a selfie but the portal doesn’t give me this option, i wrote customer support but no answer. STAY AWAY FROM THIS EXCHANGE!!!!

  • DarkJoker333
    ChaosWalker (@DarkJoker333) reported

    @krakensupport Why is it so hard just to send you a basic email about an issue without filtering though piles of menus?

  • jcollinsthfc
    Jack 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@jcollinsthfc) reported

    @gsampson97 @SpursOfficial @krakenfx They’ve been doing this for ages now, clearly they don’t give a **** what the fans think

  • ClinchAg
    Clinch Agency (@ClinchAg) reported

    A few cents was enough to freeze a crypto account. Between 17-24 Aug, ~12,000 micro-transactions hit @krakenfx-linked addresses from a wallet Arkham labelled as tied to sanctioned exchange HTX. Most worth cents. Enough to trigger automated sanctions screening and lock users out. Not a hack. A compliance attack. 📉 Send dust from a sanctioned address → monitoring flags it → the recipient's account gets restricted → the sender spends almost nothing Kraken restored access and kept flagged funds frozen. HTX denies involvement. The flaw: compliance systems treat receiving funds as proof you chose the interaction. On a public chain, anyone can send you anything.

  • Charlie23Trance
    ⭕️MI Charlie (VeVe sub 100 collector) (@Charlie23Trance) reported

    @SpursOfficial @krakenfx Wtf is this ****

  • camigambles
    Cami Gambles (@camigambles) reported

    @krakensupport been nearly 2 days and i still haven’t received my deposit even though it has been confirmed on blockchain 2 days ago, support keeps telling me they will connect me to a agent but it seems like they never will. i’ve never had this issue before if you guys can help

  • DecostaRoberto
    Roberto De Costa (@DecostaRoberto) reported

    @SpursOfficial @krakenfx **** line up but scoreline was good?

  • joopooranski
    JOOP (@joopooranski) reported

    @mcaspinall81 @krakenfx $DOG 🫶 @krakenfx I support this

  • artemtam
    Artem Tamoian (@artemtam) reported

    Dear @krakensupport, 1 - I convert EUR -> ETH 2 - Try to pay for service in ETH via a payment provider 3 - You block the transaction and hold it "for security reasons, might take 5 days" 4 - I send you a message right away to NOT process the withdrawal if it's delayed 5 - You sent it out anyways the next day 6 - Payment provider session expired by then, ETH went whoever knows where Are you stupid?

  • coldspurs_
    coldspurs (@coldspurs_) reported

    @SpursOfficial @krakenfx Terrible lineup. Clearly not taking it seriously. Gonna get embarrassed AGAIN!

  • TetraPepecoin
    Tetra / Pepecoins (@TetraPepecoin) reported

    @RoundtableSpace ethereum:0xa9e8acf069c58aec8825542845fd754e41a9489a the 2016 OG 🐸 working with @krakenfx

  • almoheeb133
    Ameen Ali (@almoheeb133) reported

    @SpursOfficial @krakenfx Full support to the team today.

  • mpost_io
    Mpost Media Group (@mpost_io) reported

    👾 @krakenfx temporarily restricted access to some customer accounts after wallets labeled by @arkham as belonging to sanctioned @HTX_Global sent nearly 12,000 low-value transfers to #Kraken-linked addresses. The #crypto exchange said the transactions, each valued from a few cents to a few dollars, appeared "designed to spread sanctioned funds across other platforms and trigger account restrictions" — a tactic known as a dust attack, which turns sanctions screening into a form of offense. #HTX stated an internal review found no official accounts were responsible, and said it was investigating whether the sending wallet was misidentified or a third party was involved.

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