Kraken Outage Map
The map below depicts the most recent cities worldwide where Kraken users have reported problems and outages. If you are having an issue with Kraken, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Kraken users affected:
Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Yeadon, England | 1 |
| Zwischenahnerfeld, Lower Saxony | 1 |
| Yukon, OK | 1 |
| Tegernsee, Bavaria | 1 |
| Melissa, TX | 1 |
| Frankfurt am Main, Hesse | 2 |
| Berlin, Berlin | 2 |
| Tokyo, Tokyo | 1 |
| Aschaffenburg, Bavaria | 1 |
| Rio de Janeiro, RJ | 1 |
| Munich, Bavaria | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
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Donald Schooner (@DonaldS59341) reported@accounting @krakenfx Take charge of your own life. Don't be a ***** to kraken or to the irs. If I don't have my forms by January 31st, it's not my problem. If you had income from crypto, report it somewhere else.
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Alejandro (@ContraVibes) reported@BSCNews @Nasdaq @krakenfx Settlement ops problem, not tech problem. Clearinghouse workflows meet blockchain finality.
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Darnell N (@pedruchie) reported@hodldom @krakenfx Just started working for me again, I think its hitting users in waves, still unacceptable but this is the price we pay sometimes when it comes to CEX.
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Jeet Sidhu (@jeetsidhu_) reported@arjunsethi @krakenfx Eliminating barriers to access for certain high engagement markets could be an interesting wedge and also potentially attract a different set of customers uncorrelated to existing volume. i) International stocks are outperforming US stocks for the first time in ~15 years ii) This trend is likely to continue, particularly for Japan and South Korea which are bolstered by various AI names and structural changes in corporate governance (e.g. requiring management teams to get to 1 price-to-book) iii) Even top exchanges like Interactive Brokers have frustrating issues like forced lot sizes in Japan, costly price data add-ons for scandinavian markets, not listing Japanese small caps (I'm mailing an application with a check like mt. gox to get access tomorrow morning) Looking forward to seeing the product develop!
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Joshua (@JoshFromNowhere) reported@MSBIntel @krakenfx - was also given access to the fed last week. Are we missing the writing on the wall?
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The Times of PiNetwork (@PiNetwork24X7) reported@krakensupport I can't access because you no longer in India. can you confirm here with your comment.
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Zugsoft (@ZugSoftware) reported@krakenfx Hey Kraken , you want more users, but you don't want your logo on our website, really strange.
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Killer T (@KillerT_) reported@TheFlowHorse @krakenfx So let me try to understand how these work... you want access to 100k.. you put up 1% and then have to make 10% to have the ability to start actually getting paid? But 3% daily and 6k max drawdowns "rules".. So if you make 8k over a week but then lose 6k over the next week this company just keeps your 1k payment? Riskless for the firm is the red flag. You should find an actual firm that has incentives aligned where they only make money if the trader makes money. Just open sign up/payment portal is clearly still designed to make money when the trader loses and an affliate market mining operation. If Im wrong plz correct me.
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Mark Thomas (@techsportsmark) reported@markchadwickx Proud @krakenfx customer here!
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Baby Bandito (@bhadboi___rc) reported@krakensupport I need help with my account login @krakensupport
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Leighton Finn (@Leighton_Anyy) reported@krakensupport Hello, My account has been restricted and I believe this may be an error. I have not violated any terms of service. Could you please review my account and let me know what verification or documents are required to restore access? I’m happy to provide any information needed.
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Rid (@ridplanning) reportedThe ironic thing is that the wallet address on both networks is the exact same and so if the EWT tokens were on energy web then it’s the same process and codes to move the tokens, so I can’t understand why @krakenfx are refusing to help me access my tokens.
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Jj! (@jason_guandayu) reported@krakenfx This level of support is extremely frustrating and frankly not what I would expect from Kraken. At this point, I need a clear explanation of why my withdrawal is still pending and a definite timeline for resolution.
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CryptoSensei (@Crypt0Senseii) reported🔥BREAKING: NASDAQ has officially partnered with @krakenfx to bring tokenized stocks and ETFs closer to reality. 👀 Another great partnership from an exchange today btw. This could open the door to 24/7 trading, giving investors access to real equities on blockchain rails with near instant settlement. Instead of waiting for market open, tokenized stocks may eventually trade day and night. The rollout is targeted for the first half of 2027, pending approval. ✅ The world’s second largest stock exchange teaming up with one of the biggest crypto exchanges is a massive signal. 🔥 #NASDAQ #KRAKEN #ETF
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Andrew Gordon (@accounting) reported@tslanerd @krakenfx The problem is the IRS doesn’t know it’s net negative They see proceeds/sales And assume it’s all a gain We’ve had clients with millions in improper tax bills because they let the IRS “figure it out”
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