Kraken Outage Map
The map below depicts the most recent cities worldwide where Kraken users have reported problems and outages. If you are having an issue with Kraken, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Kraken users affected:
Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Paris, Île-de-France | 1 |
| Toronto, ON | 1 |
| The Dalles, OR | 1 |
| Realengo, RJ | 1 |
| Bonn, NRW | 1 |
| Zwischenahnerfeld, Lower Saxony | 1 |
| Yukon, OK | 1 |
| Tegernsee, Bavaria | 1 |
| Melissa, TX | 1 |
| Frankfurt am Main, Hesse | 1 |
| Berlin, Berlin | 2 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
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Noway no how (@NoHow17358) reported@_Z3r0wTraders @krakensupport @KrakenDesktop support!!!
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Curt Schumacher (@curt_schumacher) reported@gem_insider @intodotspace @krakenfx beta access requirements bout to be the biggest alpha of the cycle
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Rocco Russo (@rocco_russo11) reported@krakensupport GET A ******* CUSTOMER SERVICE DEPARTMENT HOLY **** AT LEAST MICROSOFT HAS INDIAN JEETS WORKING FOR THEM YOU GUYS CAN'T EVEN AFFORD THAT CHEAP *****
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Marcus | Macro Strategist (@Marcus_Analyst) reported@krakenfx @reapglobal @MoneyGram **** yeah more onrsmps. Kraken killing it.
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Rid (@ridplanning) reportedDay 48 @krakensupport and @arjunsethi still no help on my #ewt deposit. You need #eth network support for this token. Please help! @energywebx
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Z3r0w 🔶 Traders (@_Z3r0wTraders) reported@aricyk1 @krakensupport If you support the community, the community will support you!
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Z3r0w 🔶 Traders (@_Z3r0wTraders) reportedCan @krakenfx support with monthly burns @arjunsethi ?
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Kari (@Kareecurt) reported@krakensupport NOTHING THAT YOU’VE SUGGESTED WORKS! I only get Unable to sign in. Through email, I constantly get rerouted to read “How To” articles. I’m not being given account recovery as an option. I need manual help and I won’t settle for anything else as I’ve tried everything!
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Stalkchain (@StalkHQ) reportedKraken @krakenfx just sued its own custody partner for $25M.....and the details are worse than you think This actually what happened >> On July 31, 2018, Kraken (via Payward) partnered with Etana Custody, for fiat on-ramp and off-ramp services. >>In April 2025, Kraken tried to withdraw $25M and Etana couldn't pay. Guess what Etana Custody allegedly did with the money: >>They allegedly mixed Kraken's customer reserves with their own operational funds >>Funds were also allegedly used for operating expenses, risky investments and a FX hedging strategy where they kept the profits. >>They issued false account statements and dashboard balances showing funds as fully secured and available, despite internal shortfalls. >>When shortfalls arose, Etana allegedly used new customer deposits to cover older ones, creating a cycle dependent on continuous inflows >>when Kraken tried to withdraw their money, they delayed with a fabricated reconciliation issues and misleading explanations.
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ICO Marketer (@IcoMarketer) reported@krakenfx @reapglobal @MoneyGram Big moves in the payments and trading space! 🌐 More liquidity, more access, more reasons to watch crypto adoption grow. Exciting times for US traders 🚀 #CryptoNews #Kraken #Payments
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Corey Blake (@CoreyBlakexyz) reported@krakenfx team sideways, don't expect to blast out but don't think we have far to go down, just ranging for a while here.
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Mysons (@MixMysons) reported@grok @krakenfx @Grok wtf is this lol
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Le Waf 🥩 (@lewaf) reported@krakenfx You pay fees while converting You pay fees while withdrawing to moneygram You pay fees while withdrawing at a store working with moneygram It may be cool for people who doesn't have another solution tho
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Watttttt (@Funnyhoodiecli1) reported@PoolRaidCom @krakenfx They ******* suck they blocked me because I told them to fix their ****** app
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Stinson (@sparrowcaptain0) reportedWhat if @inkonchain get access to @krakenfx eco liquidity in the future, how crazy it would be ?! Gmink