Kraken Outage Map
The map below depicts the most recent cities worldwide where Kraken users have reported problems and outages. If you are having an issue with Kraken, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Kraken users affected:
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Transactions
Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Frankfurt am Main, Hessen | 1 |
| Tokyo, Tokyo Prefecture | 1 |
| Aschaffenburg, Bavaria | 1 |
| Rio de Janeiro, RJ | 1 |
| Munich, Bavaria | 1 |
| Ealing, England | 1 |
| Zaragoza, Aragon | 1 |
| Barcelona, Catalunya | 1 |
| Olivos, BA | 1 |
| Nancy, ACAL | 1 |
| Atlanta, GA | 1 |
| Naples, FL | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
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KangaRoo
(@KangaMage) reported
@krakenfx Please get Plaid working for Texans.
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Bx
(@Bx_user) reported
@krakenfx Got in contact with your support because I had a transaction pending that went through a bank that collapsed over the weekend. Called a direct line, no run around automation system, got everything sorted out. You guys have earned my business for a long time to come. Thanks. 🙌
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Chaulis Jones
(@Juice577) reported
@krakenfx Guys, anyone has a link to that defi free money glitch everybody's talking ab out????!
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Tee Gee
(@TeeGee7807) reported
@krakensupport coinbase is down having connectivity issues with logins...I'm thinking of switching over to Kraken.
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₿itcoinization
(@bitcoinisation) reported
What is going on with @krakenfx ???? Why are you holding on my withdraws? I can't withdraw because of a hold on my deposit that I made last Saturday which cleared on my account on Monday. If you are having banking problems why did you allow the deposit to take place???
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rob
(@hereintheearth) reported
@krakensupport Yes, i already talked with support. You decided I cannot use your services because you allowed someone activate an account with my email, even that person never had access to my emailme. That's why REGULATIONS are required. Because this could be considered discrimination.
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Marc
(@0x000000000marc) reported
Got absolutely rugged by @krakenfx by using their mobile app instead of website. Instead of their regular fee schedule they charge 1.5% through their mobile app to market buy with existing balance. (Not credit card buy). Really disappointing.
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Nigel Grimshaw-Jones
(@nigelgjones) reported
@krakenfx Hi Guys, I logged in this morning from NZ. Support keeps logging me out so come to Twitter. Normally use SB off ramp, its still there and I need SWIFT. Do I still use it or change to Frick? If I change is there anything I need to do apart from select Frick?
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WendyCoin
(@CoinWendy) reported
@risa_staking @scottmelker How can we help support this? @krakenfx
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knoxtrades | JuicyStake.io
(@knox_trades) reported
Comparing @coinbase Business support to @krakenfx Business support isn’t a comparison. Kraken support has been incredible to work with while setting up a business account. 🙏
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pichocho peña
(@ppichocho) reported
@megamauro779 @TheDankEngine25 @krakenfx This is a major issue that needs to b{e addressed. Why is nobody talking about it? Check out my TL - I retweeted it};
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JulianLuck
(@LuckJulian) reported
Coinbase’s market depth was halved in March, while Binance’s was down 13%. The trading volume of USDC-USD pair hit a record high on March 11th, reaching $600M, of which @krakenfx dominated.
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Rob van de Geijn
(@robvdgeijn) reported
@krakenfx would like to inform you that the servers are very slow. - Problem loading data. Check back later. - No direct acces to assets and need to reload page multiple times to acces trading assets.
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mary ann cervania
(@sham_alisha) reported
@hereintheearth @krakensupport I feel It will be nice if render a little help, contact @Light_techz am sure he'll help
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Thomas
(@TheDankEngine25) reported
@krakenfx When I hold $usd in kraken, what is that backed by? Your website says a portfolio of physical dollars and less risky assets but can you specify here at a high level exactly what backs it? Ex: 60% physical cash, 20% usdc, 20% usdt. Looking for that sort of answer
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