Kraken Outage Map
The map below depicts the most recent cities worldwide where Kraken users have reported problems and outages. If you are having an issue with Kraken, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Kraken users affected:
Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Hackney, England | 1 |
| Paris, Île-de-France | 1 |
| Bordeaux, Nouvelle-Aquitaine | 1 |
| Valence, Auvergne-Rhône-Alpes | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
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ADoni (@An_Doni6) reported@krakenfx @WilliamsF1 **** you for voting against solana vote you scamming exchange doesent want to help the retail
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Noah (@NoahLFC21) reported@SimonDixonTwitt Hey Simon wondering if you can help have been waiting on a response from @BankToTheFuture admin re access to account/ lost 2FA codes in order to realise @krakenfx investment
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Roberto De Costa (@DecostaRoberto) reported@SpursOfficial @krakenfx **** line up but scoreline was good?
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Rekt Ink (@RektInk) reported@akuxbt @waleswoosh Naa it hasn't even begun. If you think @Krakenfx is going to lay down its hands because a bunch of Kols rugged each other you have another thing coming.
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Sir Hobby of Herts (@THE_SIR_HOBBY) reported@SpursOfficial @krakenfx **** Off with this squad numbers shite graphic.
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Vahid .ink (@VahidAbdulK) reported@karthicrypto99 @krakenfx @inkonchain I got all these roles. Sadly, I lost access to my old Discord account. I still have all the other socials and the wallet I connected to Guild, so I’m not sure if there’s a way to resolve it.
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ThoughtCrimeBoss #FreeSamourai (@bitcoinrenegade) reportedGoddamn ZEC look at you go. XMR needs to get some DEX support asap. Wen Serai? Wen Thorchain? When you can easily swap into real XMR on DEXes.... Then Kraken's BS won't matter. **** your arbitrary 5 XMR a month limit @krakenfx you have failed us. Soon the liquidity will flow.
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Mike Dudas (@mdudas) reported@Zalmore @krakenfx yo @Figment_io wtf are you thinking???
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willow (@juchawild) reported@stacy_muur wtf @krakenfx change that crap
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manonmars (@manonmars19) reported@CryptoCurb @krakenfx looool dude srsly wtf is Kraken doing xD
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Tifi (@CryptoTifi) reportedHow @krakenfx is "entering" the Ukrainian market: lure users with a ~1,000,000 UAH ($24k) prize pool, get them to complete KYC, deposit funds, and generate trading volume... only to announce ZERO winners and pay out $0 🤡 📸 Image 1 (Telegram Support): Users specifically asked Kraken Support if the required follower threshold was combined across all platforms or per channel. Support explicitly confirmed: "It refers to the TOTAL number of followers across ALL Kraken Ukraine platforms combined (IG, TikTok, Threads, TG)." 📸 Image 2 (Official Blog Rules): To qualify for the 1M UAH prize pool, Kraken required users to: • Pass KYC verification • Fill out the form • Deposit $100+ • Generate $200+ spot or $1,000+ futures trading volume. Ukrainians brought liquidity and paid trading fees to Kraken. 📸 Image 3 (Instagram Story): On results day, @krakenfx_ua posts: "Campaign finished - conditions were not met, so there are NO WINNERS." And the absolute audacity? In the EXACT same story, they pivot to plug another campaign that was already running ("Independence Tournament is ongoing, conditions are easier, go join!"). So Kraken collected user KYC data, deposits, and trading fees, contradicted their own official support, paid out $0, and shamelessly shilled an ongoing promo to milk even more volume. Is this gross marketing incompetence or a blatant bait-and-switch? Care to explain @krakenfx ?
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Mpost Media Group (@mpost_io) reported👾 @krakenfx temporarily restricted access to some customer accounts after wallets labeled by @arkham as belonging to sanctioned @HTX_Global sent nearly 12,000 low-value transfers to #Kraken-linked addresses. The #crypto exchange said the transactions, each valued from a few cents to a few dollars, appeared "designed to spread sanctioned funds across other platforms and trigger account restrictions" — a tactic known as a dust attack, which turns sanctions screening into a form of offense. #HTX stated an internal review found no official accounts were responsible, and said it was investigating whether the sending wallet was misidentified or a third party was involved.
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Cami Gambles (@camigambles) reported@krakensupport been nearly 2 days and i still haven’t received my deposit even though it has been confirmed on blockchain 2 days ago, support keeps telling me they will connect me to a agent but it seems like they never will. i’ve never had this issue before if you guys can help
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D.U.R.O (@Duro6224) reported@krakenfx Pump and down
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Models Need Sleep (@ModelsNeedSleep) reportedBe sure to take your crypto off the exchanges if you’re a long-term holder. It’s still the Wild West, and I would hate for you to become part of a nightmare scenario. Yes, use @coinbase or @krakenfx to purchase, but then send it to your wallet. I just created a wallet with @hashpack for HBAR and have separate wallets for other assets. It was very easy to set up. Just write down your seed phrase and store it somewhere safe. I suggest using a pen and paper and locking it in a safe. I know most people know this; just trying to help.