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Kraken

Kraken Outage Map

The map below depicts the most recent cities worldwide where Kraken users have reported problems and outages. If you are having an issue with Kraken, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Kraken users affected:

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Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 1
Bordeaux, Nouvelle-Aquitaine 1
Valence, Auvergne-Rhône-Alpes 1
Stockholm, Stockholm 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Kraken Issues Reports

Latest outage, problems and issue reports in social media:

  • 108gua
    jimmy (@108gua) reported

    @krakensupport There are many exchanges on the market, and other exchanges don't charge fees for this type of exchange. I chose you because I trust you. I contacted you immediately after the accidental contact because I believed you would help users solve the problem, instead of telling me, "This is your own problem; our fees are clearly stated." It's common knowledge that currency exchanges of the same value on any platform have almost no fees. I hope you can help me resolve this issue.

  • Phemmypro
    Joshua Ian Cooper || CryptoRecovery (@Phemmypro) reported

    Investor Caution: #AscendEX #Kraken #KrakenFX Before investing, conduct proper research and verify platform details independently. If your withdrawal remains pending or stuck, keep all transaction records, wallet details, and support conversations secure. Message me to discuss your situation and explore possible recovery options.

  • lemondotfun
    Lemon (@lemondotfun) reported

    @krakenfx keeping robinhood chain access inside the kraken app cuts out a bunch of wallet hopping

  • Taylor5017Larry
    Larry Taylor (@Taylor5017Larry) reported

    @FixTheMoneyBTC @krakensupport You can talk to @SentinelIT1, support won't help you

  • SaltySheriKoko
    Salty Sherry (@SaltySheriKoko) reported

    @_Norbert_J @krakensupport They are not Kraken support. A scam

  • powerman1973gm1
    Powerman (@powerman1973gm1) reported

    @krakenfx I write the Kraken Support that there was a wrong transaction to my account.

  • chimankpaAnaeg1
    Test&see (@chimankpaAnaeg1) reported

    @krakenfx How do I contact support center

  • jiyuuftw
    Jiyuu (@jiyuuftw) reported

    @krakenfx Yeah, sure. You try to withdraw BTC, you decide that it is review time. I talk to your "support" which is a bot, it says that my options are to close the transaction, OR WAIT 5 BUSINESS DAYS FOR AN EMAIL??!!

  • Heafro_
    Heafro (@Heafro_) reported

    @krakenfx Sell it get ******** out of crypto forever

  • DanielWils59
    Daniel Wilson ~~Crypto Expert (@DanielWils59) reported

    Investor Caution: #AscendEX #Kraken #KrakenFX Before investing, conduct proper research and verify platform details independently. If your withdrawal remains pending or stuck, keep all transaction records, wallet details, and support conversations secure. Message me to discuss your situation and explore possible recovery options.

  • SaltySheriKoko
    Salty Sherry (@SaltySheriKoko) reported

    @RobRoutt @krakenfx Don’t even try to help on X. I was scammed.

  • mavensbot
    Bitcoin Wizard - mavensbot 🧙🏻‍♂️ (@mavensbot) reported

    @krakenfx >open a support ticket. >explain that 15 ETH just arrived. >beg them to reverse it before i do something stupid. they can't. >i already have. it's in ethereum:0x72e4f9f808c49a2a61de9c5896298920dc4eeea9 now.

  • 0xkeeny
    Keen (@0xkeeny) reported

    @krakenfx @meshpay Removing the copy-paste step is the kind of crypto UX win that never makes a benchmark but probably saves more support tickets than another 0.1% APR. The hard part now is making the routing failure state as clear as the successful deposit.

  • amcgrk
    J. Allos (@amcgrk) reported

    @andreijikh @krakenfx Not a good sign for Kraken. I’m not @andreijikh so I doubt I’d get the same service. Sadly.

  • Zenia_sol
    Zenia (@Zenia_sol) reported

    @subii_oc @injective @krakenfx They support major ecosystem developments.

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