Kraken Outage Map
The map below depicts the most recent cities worldwide where Kraken users have reported problems and outages. If you are having an issue with Kraken, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Kraken users affected:
Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Paris, Île-de-France | 3 |
| Bordeaux, Nouvelle-Aquitaine | 1 |
| Valence, Auvergne-Rhône-Alpes | 1 |
| Stockholm, Stockholm | 1 |
| Province de Liège, Wallonia | 1 |
| Mannheim, Baden-Württemberg | 1 |
| L’Étrat, Auvergne-Rhône-Alpes | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
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Tushant Suneja (@tushant_suneja) reportedkraken acquires @MudrexHQ by q2 2027. @KrakenFX is the only exchange with a working acquisition strategy. indian crypto operators are the next target
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Lucifer Lucifero (@jbfly46) reported@krakenfx Not enough funds for me to be able to place a limit order to sell 15 $NGVC stocks when there’s well over the amount of the regulatory fee in USD in my account? A lot of the errors of the Kraken platform make it seem as if they were intentional in order to keep users on the platform even when they didn’t want to be, and others look like just pure stupidity or an overstressed and overworked staff.
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jimmy (@108gua) reported@krakensupport As a new user of your platform, I am extremely disappointed. I hope you can reverse this transaction, as it was accidental. Charging a 1% service fee for currency exchange of equal value is unacceptable to me.
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Luc | Backpack 🎒 (@Luc100k) reported@0xpeas @krakenfx @krakensupport Use backpack. You will have a human support or if you want a human account manager. No tickets, no ai, just quick reply.
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Hauntace🍀 (@Hauntsznnn) reported@shufflence @Coinsquare @krakenfx wtf Sorry man Time to switch fr
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mohcen mohcine (@MohcenMohcine) reported@krakenfx You have a problem with your app regarding stop-loss orders; they aren't executing!
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Jimmy James (@james_jimm80829) reported@krakenfx @WilliamsF1 When will LATAM be able to access a Kraken card?
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The Node Network (@TheNode_Network) reported@krakensupport @toledanogonzalo No customer support via X is sketchy at best
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David Bena (@PaperFriendlyNW) reported@cryptoff5 @krakensupport Hi sorry for the inconvenience. Do you still need help?
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CC (@cde4gd) reported@krakensupport @nilanjan Your support process is terrible, I have been trying to change my email with your team for 4 weeks and nobody has responded back
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Sponge (@AllanXRP) reported@Buchijipi @krakenfx I am not trying to fud. Can someone explain why the screeners bring up issues with this? Is it where the coin is launched or how its set up? How do you tell what's good and bad?
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Ian. K. Too (@IanKipc43248389) reported@krakensupport @elrobadv Recently I needed real help and guess what,you did nothing rather than send me along email …full of unfortunates
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Voluntaryist Minister (@GodIsVoluntary) reported@krakensupport Help us help you help us! What specific regulations need to change to make this unnecessary?
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Wil Ro (@FixTheMoneyBTC) reported@krakenfx hello Kraken I'm need support to log into my account before I lose my account to the state. I need to speak to a person. I'm locked out and have little time to do this. Please help
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jester (@thejester) reportedanyone got a hookup w @krakenfx @krakenpro @krakensupport? need help verifying to use the platform, it won't take my info