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Kraken

Kraken Outage Map

The map below depicts the most recent cities worldwide where Kraken users have reported problems and outages. If you are having an issue with Kraken, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Kraken users affected:

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Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Sanengeta, Midlands 1
Muhājirīyah, Eastern Darfur 1
Paris, Île-de-France 1
Toronto, ON 1
The Dalles, OR 1
Realengo, RJ 1
Bonn, NRW 1
Zwischenahnerfeld, Lower Saxony 1
Yukon, OK 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Kraken Issues Reports

Latest outage, problems and issue reports in social media:

  • bertie_cee
    Rob Cockerton (@bertie_cee) reported

    @SpursOfficial @krakenfx Tel & Richy ffs awful just awful that they start 😫🤦🏽

  • blockbusinessOF
    BlockBusiness 💹 (@blockbusinessOF) reported

    @krakenfx @JonathanJachym DO NOT USE KRAKEN, THEIR SUPPORT IS HORRIBLE, THEY KEEP STALLING YOU UNTIL YOU GIVE UP. DO NOT USE KRAKEN, DO NOT USE KRAKEN

  • DaddyRist
    DaddyRist_WSB (@DaddyRist) reported

    @BSCNews @Payward @krakenfx Kraken filing OCC trust charter is W positioning fr fr. Skips the state by state Money Transmitter mess and opens the door to fed master account access. Coinbase better lock in or they're cooked

  • eblog5
    feng (@eblog5) reported

    @krakensupport Hi, my deposit of 12,851.99 USDT has been stuck in processing for over 48 hours and my account is limited (Ticket #21365214). I have just replied to the ticket email with the official Binance PDF statements and all required proofs. Could you please notify the compliance team to review my submitted documents and release the funds? Really appreciate your help!

  • prettyndlavish
    Hana (@prettyndlavish) reported

    @krakenfx Get my issue resolved now. You don’t get the right to hold my money and not let me speak to a representative. I will sue the **** out of you. I need my withdrawal hold fixed NOW.

  • Paul_S_Cotton
    Paul S Cotton - backup (@Paul_S_Cotton) reported

    @krakenfx I tried to login but password fatigue set in.

  • Monkee620
    Monkee (@Monkee620) reported

    @krakenfx Possible you can borrow with XRP as collateral? Long time customer here.

  • supersavvv
    Supersavv (@supersavvv) reported

    @krakenfx @krakenpro @arjunsethi This is the EXACT opposite of cryptocurrency’s purpose! Holding users money hostage, preventing access to funds

  • ongvan_viet
    Fomo Sapiens (@ongvan_viet) reported

    @krakenfx @reapglobal @MoneyGram Moneygram worked well and then stop working at this moment.

  • uJzLPKNcjGJXGfG
    Ahmed abdalrahman adam (@uJzLPKNcjGJXGfG) reported from Muhājirīyah, Eastern Darfur

    @krakenfx Help me

  • enjoyshow589
    Cucklife (IQ 294,5) (@enjoyshow589) reported

    @krakensupport seems working again nvm

  • ShiningforceNL
    Shiningforce (@ShiningforceNL) reported

    @krakensupport is the futures platform down? Tried mobile and web using different internet breakouts.

  • FormallyknownQ
    Q (@FormallyknownQ) reported

    @krakenfx You should really fix your app before doing anything else. It took me damn near 30 minutes to withdraw my crypto and I even cleared cache and uninstalled and reinstalled the app. Same problem still exists. Takes forever for it to respond to touches. It's a not me, it's you.

  • HSplitscreen
    HWSS SplitScreen (@HSplitscreen) reported

    @krakensupport any update on the payment issue? Been 9 hours since I did 2 purchase orders and the money is no where to be seen. Whilst I understand there is an issue there is no updates on the status page

  • Rupaq_
    Rupaq (@Rupaq_) reported

    @krakenfx hello your app does not work. I can not withdraw money. Am I the only one with this issue?

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