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Kraken

Kraken Outage Map

The map below depicts the most recent cities worldwide where Kraken users have reported problems and outages. If you are having an issue with Kraken, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Kraken users affected:

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Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Stockholm, Stockholm 1
Province de Liège, Wallonia 1
Mannheim, Baden-Württemberg 1
Paris, Île-de-France 3
L’Étrat, Auvergne-Rhône-Alpes 1
City of Brussels, Brussels Capital 1
Trenton, NJ 1
Sanengeta, Midlands 1
Muhājirīyah, Eastern Darfur 1
Toronto, ON 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Kraken Issues Reports

Latest outage, problems and issue reports in social media:

  • Hurricanelye
    Hurricane (@Hurricanelye) reported

    @krakensupport My account was put on hold due to a small HTX/Huobi transfer 27/05 (or so I gathered from an email similar to this post two days after the transfer). I have responded to support for more details but have had no answer for nearly 2 weeks. Could you look at my ticket for me please?

  • TimeIsMoneyHQ
    Travis Schaub (@TimeIsMoneyHQ) reported

    @krakensupport That doesn't help or answer my question.

  • dogreadsnews
    Mr Market (@dogreadsnews) reported

    @krakensupport Ticket # 2159057. I completed the requested security affirmation but my account remains restricted and support has stopped responding. Please escalate.

  • fypdonk
    Maskripto (@fypdonk) reported

    [DAYS 3] 🛟 Since my deposit was successfully credited but remains under an internal hold due to the HTX sanction protocol. As a fully verified user for 4 years with a consistent track record, this indefinite hold is becoming highly unreasonable. Leading platforms like Binance, OKX, and WhiteBIT have already refined their screening tools to effectively differentiate between sanctioned entity activity and legitimate personal transfers. I have already provided all documentation to verify the source of these funds. I urge the compliance team to expedite the manual review and release the hold on my balance. I look forward to a swift and professional resolution to this long-overdue issue. Latest Update from Kraken: "No certainty or clarification just waiting and waiting" If anyone has experienced something similar, please leave a comment and let’s work together to seek justice @krakensupport @Xiaodu_HTX #Kraken

  • Og_Whizzz
    OG Whizzz (@Og_Whizzz) reported

    No hockey.. No problem.. Lets go [BUSH] Code "BACK THE BUSH" on @krakenfx

  • Crimson_n_Cream
    Deplorable A (@Crimson_n_Cream) reported

    @krakensupport I need help from official @krakensupport

  • Izulise
    Izulisen (@Izulise) reported

    @krakensupport @KrakenSupport My deposit of 109 USDC via Polygon is "On Hold" since June 11. Ref ID: FTfUb2T...Please help resolve urgently. I had call on web and email but no answer..

  • AdrianoGenghi
    nuria var (@AdrianoGenghi) reported

    @krakensupport Is from 8/06 I have deposit in pending is not possibile !! I can’t have any human support only bot that say evrytime the same thing @krakensupport this is my ticket # 21583980

  • hybrid_1989
    Samson (@hybrid_1989) reported

    @DaniyalAjdadi @krakenfx Will the support ERC20 and the current version of will the old format be automatically be migrated?

  • IamMrOlive
    olivemybestlife (@IamMrOlive) reported

    @krakensupport worst support ever ! Waiting three weeks on Priority ticket!

  • Taylor14028613
    Taylor1402 (@Taylor14028613) reported

    @krakensupport Yeah I need that ******* help right now cause I don’t care what you guys have to do to send out my money I already had to wait before I could withdraw my first purchase and this can’t happen on my second purchase again

  • slavetosound85
    ⚡slavetosound⚡ (@slavetosound85) reported

    @stockplaymaker1 $ADTX at open or fade for a dip? Don’t have access to pre market on @krakenfx :(

  • henjumeric43
    Eric Henjum 💙🧢🅳🅶🅱 (@henjumeric43) reported

    @Adam_Ogilvie_ @SherzodKhanCity @krakenfx It's been attempted. Not saying its impossible but I would not put much effort into it. Plus, I've adapted the mindset of "fck any exchange who hasn't already listed" They've showed their cards and I wouldn't support them even if they listed. I'll stick with the OGs

  • geofrei31
    @Xzbit12 (@geofrei31) reported

    @solana @krakenfx All that's left is to review the issue of $SOL inflation and, if possible, burn it down to make it explode like @HyperliquidX

  • VTLink
    linktopher11 (@VTLink) reported

    Day 4 of being a kraken + member and still not getting service or help with my issue, this @krakenfx account sucks.

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