Kraken Outage Map
The map below depicts the most recent cities worldwide where Kraken users have reported problems and outages. If you are having an issue with Kraken, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Kraken users affected:
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Transactions
Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chartres-de-Bretagne, Bretagne | 1 |
| Hilshire Village, TX | 1 |
| Chattanooga, TN | 1 |
| Caracas, D.F. | 1 |
| Oviedo, Principality of Asturias | 1 |
| Zürich, ZH | 1 |
| Östringen, Baden-Württemberg Region | 1 |
| London, England | 1 |
| Bradenton, FL | 1 |
| Memmingen, Bavaria | 1 |
| Innsbruck, Tirol | 1 |
| Houston, TX | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
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Spice Muda
(@MudaSpice) reported
@krakenfx 🌳🌳AmazonSwap🌳🌳 -Support Amazon projects in South America -Development of Decentralised exchange (DEX) -Creation of NFTs and game based on Amazonian folklore and culture. 📍Pinksale KYC done+ Audit (score 89/100) 📍PRESALE : 6th April @ 4PM UTC (37.5//75) @amazonSwapOfficial.
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Denis
(@Denis74401270) reported
@krakenfx @SecretNetwork You constantly refer to your blog in responses, can't you write there that you have problems with payments? Why does every user have to write to you 5 times? Are you a multimillion dollar company or salesmen at a bazaar? Answer at least someone with specific information.
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Mark Mortensen 💛💙
(@i_mk_1) reported
@krakensupport Hey @krakensupport I didn't receive tranche 2 of Aid to Clients Impacted by Ukraine Crisis. I want to know if my account is eligible for help, and if so, when I can get it?
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Igor Buts
(@igorbuts) reported
@krakensupport @PavloPytel Hey Kraken support, I also haven't received the drop. If I create a ticket, will this help me receive my part of tranche 2 faster? or do I just need to wait some more time?
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Spice Muda
(@MudaSpice) reported
@krakenfx 🌳🌳AmazonSwap🌳🌳 -Support Amazon projects in South America -Development of Decentralised exchange (DEX) -Creation of NFTs and game based on Amazonian folklore and culture. 📍Pinksale KYC done+ Audit (score 89/100) 📍PRESALE : 6th April @ 4PM UTC (37.5//75) @amazonSwapOfficial.
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Alexey Getsenko
(@Alexey_Getsenko) reported
@_Moshkovskiy @krakenfx mb they waiting when BTC go down or Hype on War... Change rules, then come up with new stories...
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Denis
(@Denis74401270) reported
@krakenfx @SecretNetwork You must understand that a large number of Ukrainians responded to your help, and all these people have a hope to get what you promised.
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Anthony Schiller
(@anthonyschiller) reported
@coinbase has the absolute worst customer service. It’s intolerable. They are totally unresponsive and the agents have zero idea how to handle anything. My account has been locked for months with no assistance to unlock it. I am moving to @krakenfx.
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Denis
(@Denis74401270) reported
@krakenfx @SecretNetwork Kraken is not serious at all. You're holding an action of support for Ukrainians at will, no one forced you to do so. Also, no one forced you to name specific dates. You announced all over the Internet that you are helping Ukrainians, but in fact you are not.
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Vladimir
(@u8NybKLou6fjmyR) reported
@den1ss1m0 @krakenfx From the 1st, they told me in support that tomorrow will be, but today is the 5th and there is nothing. Probably already decided not to charge
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Spice Muda
(@MudaSpice) reported
@krakenfx 🌳🌳AmazonSwap🌳🌳 -Support Amazon projects in South America -Development of Decentralised exchange (DEX) -Creation of NFTs and game based on Amazonian folklore and culture. 📍Pinksale KYC done+ Audit (score 89/100) 📍PRESALE : 6th April @ 4PM UTC (37.5//75) @amazonSwapOfficial.
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Spice Muda
(@MudaSpice) reported
@krakenfx 🌳🌳AmazonSwap🌳🌳 -Support Amazon projects in South America -Development of Decentralised exchange (DEX) -Creation of NFTs and game based on Amazonian folklore and culture. 📍Pinksale KYC done+ Audit (score 89/100) 📍PRESALE : 6th April @ 4PM UTC (37.5//75) @amazonSwapOfficial.
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Spice Muda
(@MudaSpice) reported
@krakenfx 🌳🌳AmazonSwap🌳🌳 -Support Amazon projects in South America -Development of Decentralised exchange (DEX) -Creation of NFTs and game based on Amazonian folklore and culture. 📍Pinksale KYC done+ Audit (score 89/100) 📍PRESALE : 6th April @ 4PM UTC (37.5//75) @amazonSwapOfficial.
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BigBoliCrypto
(@DM36939448) reported
@krakenfx why is nobody answering to support requests ? #krakenfx
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😔
(@WH85KX1ydwm5RA9) reported
@kerooke @pierre_rochard @krakenfx Hi, this is not just a message but asking for help from a man who is destroying his life and his family. If I do not make $ 58,000 in 5 days, I have to go to prison. , I will give you the address of my bitcoin wallet, please help 3KxHfJ7Pc6nhbUY51Bhs12YwkBrEPyVnDT
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