Kraken Outage Map
The map below depicts the most recent cities worldwide where Kraken users have reported problems and outages. If you are having an issue with Kraken, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Kraken users affected:
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Transactions
Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Manchester, England | 1 |
| Lyon, Auvergne-Rhône-Alpes | 1 |
| Fujimi, Saitama-ken | 1 |
| Coventry, England | 1 |
| Hamburg, HH | 1 |
| Munich, Bavaria | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
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François Tessier
(@F_Tessier) reported
@krakensupport At some point, you will have to scale up your infrastructure. It's not acceptable to break down every time there's a little bit more traffic than usual...
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Jack Wakeham
(@jbwakeham) reported
@krakensupport I chose you over other platforms and this issue is not resolved 5 hours later. Really poor.
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Hamiltonpews @22884
(@hamiltonpews) reported
@krakensupport are you all having server issues? I can’t buy or sell anything. ‘Gateway time-out’ error.
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Liam
(@liamyates) reported
Is #Kraken down? @krakenfx @krakensupport
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nass
(@nass_le) reported
@TweetyDudeGuy @FloKlaDon @krakensupport You can’t even ******* send anything from the kraken APP the only thing you can’t do is buying with what you have already. Wanted to send some to an other exchange to buy egold and I ******* can’t this is just unacceptable. How many times will we encounter this issue ?!!!!
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M
(@orakls) reported
@krakensupport What are you guys going to do to overcome this constant issue? more than rushing to pull back up the system. What are the technical response to this issue and its solution? For almost a decade I have been using Kraken, but to still have the same issues as in 2016 is unacceptable
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PortintheStorm
(@sab640) reported
@krakensupport I followed the browser instructions. 2FA a new Captcha are still broken!
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The Smollest of Potates
(@Smol__Potate) reported
@krakensupport Piece of **** website, AGAIN not working!
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SamHud
(@SameerHud) reported
@krakensupport How come you have the same issue every now and then? Why can't you come up with a long term solution to this problem?
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Spaghetti
(@muythapa) reported
@krakenfx Unable to log on to site. This intermittent issue has been going on fot days now. Not acceptable
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Herman Robst
(@HerbstRoman) reported
@krakenfx Dear Kraken-Team, it is extremely unfortunate to say that in the last few days/weeks the login did not work or the site collapsed due to too much traffic. FIX this!!! #krakenfx
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Nik Archer
(@NikArcher) reported
@AYO_AYO_AYO_ @krakensupport @krakenfx I think the only working person is the one who's trying to fix the servers ... have patience, someone else just mentioned something about 6 days ;)
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Anzhela Karenina
(@anzhelabkar) reported
@krakensupport Why was Kraken licensed at all? You can't even handle a simple problem!
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Observation
(@Anonymous161844) reported
@krakenfx Why the hell can't you people fix your website. There are plenty of companies that can host with a heavy load. FIRE YOUR CTO!!!!!
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RuannVV
(@Ruanjvv01) reported
@krakensupport Jesus every day you guys are down when there's volume. Cmon now
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