Kraken Outage Map
The map below depicts the most recent cities worldwide where Kraken users have reported problems and outages. If you are having an issue with Kraken, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Kraken users affected:
Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Muhājirīyah, Eastern Darfur | 1 |
| Paris, Île-de-France | 1 |
| Toronto, ON | 1 |
| The Dalles, OR | 1 |
| Realengo, RJ | 1 |
| Bonn, NRW | 1 |
| Zwischenahnerfeld, Lower Saxony | 1 |
| Yukon, OK | 1 |
| Tegernsee, Bavaria | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
-
Hana (@prettyndlavish) reported@krakenfx Get my issue resolved now. You don’t get the right to hold my money and not let me speak to a representative. I will sue the **** out of you. I need my withdrawal hold fixed NOW.
-
Gabriele Davanzante (@GabrieleDa53210) reported@krakensupport Yes, we have escalated this to our team to check and help. Next updates will be sent via email. Same tex friday april 24
-
uCantHandleTheTruth (@uCntHndlThyTrth) reported@Cryptoheat777 @LeonidasNFT @krakenfx If you're down 80% that means you aren't lowering your average. Can't complain if you're not actively doing what's best to lower risk or exit your position
-
Rupaq (@Rupaq_) reported@krakensupport Your team is working on it for hours now.
-
Z3r0w 🔶 Traders (@_Z3r0wTraders) reportedCan @krakenfx support with monthly burns @arjunsethi ?
-
Supersavv (@supersavvv) reported@Funnyhoodiecli1 @krakensupport Did they fix your problem? I’ve had 2700$ cash instant withdrawal not process + 1500$ ETH transfer not process and it’s been over 24 hours
-
Grand Priest 🧡 $DOG (@nomdejue) reportedThis article from Binance highlights something everyone should be paying attention to: No one truly knows how miners will be compensated once all Bitcoin is mined. It’s a long-term issue, but that doesn’t make it irrelevant. Ignoring it now doesn’t make it go away. That’s exactly where innovations like Ordinals and Runes come in. They’re already contributing real transaction activity and helping support miner incentives today, not in some distant future. The reality is, a large portion of Bitcoin is sitting idle in cold storage. It’s not being used. Meanwhile, ecosystems built around Bitcoin are driving transactions, fees, and actual network sustainability. Communities like the solana:dog1viwbb2vWDpER5FrJ4YFG6gq6XuyFohUe9TXN65u is pushing to evolve Bitcoin into something more dynamic, something that can sustain itself for the next 100+ years. Yet most Tier 1 exchanges seem hesitant to support this growth. With the exception of @krakenfx , many are overlooking what’s being built on Bitcoin. So the question is: Are we only focused on preserving Bitcoin as it is today, or are we actually investing in its long-term future? thoughts @saylor and @cz_binance ??
-
Vulture (@valleyvulture6) reported@Tradermayne @Breakoutprop @Krakenfx I don’t know why I didn’t try this sooner. Freaking awesome platform, mayne. Thank you for your service.
-
SkylerBlue (@li01453) reported@krakensupport I’m over the moon — the issue is fully resolved! It took 101 days from Feb 2, and I thought I’d never get this money back. Huge thanks to Kraken for going above and beyond! They didn’t charge me a cent — just needed some patience.
-
Fomo Sapiens (@ongvan_viet) reported@krakenfx @reapglobal @MoneyGram Moneygram worked well and then stop working at this moment.
-
Ahmed abdalrahman adam (@uJzLPKNcjGJXGfG) reported from Muhājirīyah, Eastern Darfur@krakenfx Help me
-
Luke Gale (@devjobless) reported@breakoutprop @krakenfx Still waiting for "login with Kraken" so I don't have to KYC again
-
RealReptilian (@reaptilian) reported@krakenfx Stfu your broken platform stole my money. And your team acknowledged the bugs but refuses to compensate.
-
Noway no how (@NoHow17358) reported@_Z3r0wTraders @krakensupport @KrakenDesktop support!!!
-
lee osio (@sebjay) reported@Gulhayo_Ruzieva @krakensupport I had the same issue last week, have you been able to get any legal help?