Kraken Outage Map
The map below depicts the most recent cities worldwide where Kraken users have reported problems and outages. If you are having an issue with Kraken, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Kraken users affected:
Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Province de Liège, Wallonia | 1 |
| Mannheim, Baden-Württemberg | 1 |
| Paris, Île-de-France | 3 |
| L’Étrat, Auvergne-Rhône-Alpes | 1 |
| City of Brussels, Brussels Capital | 1 |
| Trenton, NJ | 1 |
| Sanengeta, Midlands | 1 |
| Muhājirīyah, Eastern Darfur | 1 |
| Toronto, ON | 1 |
| The Dalles, OR | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
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symbiotic (@00000sol0) reported@heiliuliu03 @tayvano_ @krakensupport please fix
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CoinCollector (@boederzeng1) reported@krakensupport I was a verified customer. Kraken restricted my account without warning while I had an open futures position. UI/app blocked access, but API showed live exposure. I had to close via API, turning about -$26 into -$295. Ticket #21659447. Please escalate.
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J (@jkc0le) reported@krakenfx Yo your new beholder platform is throwing error codes your engineers can't explain. Support is taking a month to get this dealt with, all while customer funds are stuck in earn vaults. When you doing something about this? @cobie we need a kraken support connect. You got one?
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Luck 🍀, Ca-caw - @ Schiedam (@Luck_x_Luck) reported@krakensupport It is not a connectivity problem, it's a pop up page in the app blocking the option to log in in the first place.
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J (@jkc0le) reported@krakenfx @FIFAWorldCup Yo your new beholder platform is throwing error codes your engineers can't explain. Support is taking a month to get this dealt with, all while customer funds are stuck in earn vaults. When you doing something about this? @cobie we need a kraken support connect. You got one?
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Taylor1402 (@Taylor14028613) reported@krakensupport WTF is the meaning of all this
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𝙿𝚁𝙴𝙲𝐄𝐘𝐄𝚂𝙴 𝚂𝐄𝐘𝐄𝙶𝙷𝚃 (@_Precise_Sight_) reported@krakenfx btc will go down
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FTF 📜 (@XSpark10) reported@Calcifurious @brian_armstrong @krakenfx just straight up steals the customers money and their customer support straight up ai slop, kraken ai Kai. Remember when Krak bought Cryptowatch? Cryptowatch was awesome and then became laggy and buggy. I dumped kraken for binance and am much happier.
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GiSar (@sar_gian) reported@krakensupport KRAKEN APP SUCKS. THEY SCAM. SUPPORT IS BULLSHIT. APP IS BS. THEY ARE BS
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Maryvale (@PhxRasta) reported@FabrizioRomano @krakenfx @FIFAWorldCup ******* loser holy ****
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Lorenzo (@Perafunk) reported@FabrizioRomano @krakenfx @FIFAWorldCup Boooo **** off
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Ribbitch (@ARibbitFromAfar) reported@krakenfx @krakensupport Tell your support bot to get me to a human. It’s been over two hours
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Phillipi Castro (@phillipicastro) reported@krakenfx @FIFAWorldCup Hey there, need support, Funding Suspended for my Kraken Account
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Travis Schaub (@TimeIsMoneyHQ) reported@krakensupport That doesn't help or answer my question.
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Maskripto (@fypdonk) reported@krakensupport Has anyone managed to resolve this issue and get out of it? Or are the funds really still being held?
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