Kraken Outage Map
The map below depicts the most recent cities worldwide where Kraken users have reported problems and outages. If you are having an issue with Kraken, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Kraken users affected:
Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Muhājirīyah, Eastern Darfur | 1 |
| Paris, Île-de-France | 1 |
| Toronto, ON | 1 |
| The Dalles, OR | 1 |
| Realengo, RJ | 1 |
| Bonn, NRW | 1 |
| Zwischenahnerfeld, Lower Saxony | 1 |
| Yukon, OK | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
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DaddyRist_WSB (@DaddyRist) reported@BSCNews @Payward @krakenfx Kraken filing OCC trust charter is W positioning fr fr. Skips the state by state Money Transmitter mess and opens the door to fed master account access. Coinbase better lock in or they're cooked
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Raj (@CryptoMemeRaj) reported@krakenfx kraken adding more ways to lose money. ****. my portfolio still looks like a dumpster fire.
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Rachael Vann Dert (@mpderham) reported@donson_skd @krakensupport I had same experience some days ago but fortunately I was able to resolve it. I doubt you'd get response from them, support team at kraken is wack!
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Uncle Rico (@PoolRaidCom) reported@Gunghobased @krakensupport Seems they’re working on resolving the issue
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Rocco Russo (@rocco_russo11) reported@krakensupport GET A ******* CUSTOMER SERVICE DEPARTMENT HOLY **** AT LEAST MICROSOFT HAS INDIAN JEETS WORKING FOR THEM YOU GUYS CAN'T EVEN AFFORD THAT CHEAP *****
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Emanuel (@olie_emmanuel) reported@krakenfx Babe go please, my internet coins are down real hard.
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Rid (@ridplanning) reportedDay 53 @krakensupport and @arjunsethi still no help on my #ewt deposit. You need #eth network support for this token. Please help! @energywebx
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kzer_AI (@kzer_ai) reported@krakenfx @pcgamer At least Runescape coal has a working blockchain
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shadwo (@vvale_posh) reported@A43701A @krakensupport Hey did you get any update concerning this ? I hv same issue
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BlockBusiness 💹 (@blockbusinessOF) reported@krakenfx @phugazinomics @coinfessions The worst exchange in the world, support doesn't respond, they're holding my USDT, don't use Kraken.
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⚔️ ᴿᴱᴵᴳᴺ ᴿᴬᴳᴱ⚔️ (@DARK_AGE_RAGE) reported@krakensupport in the year of the lord 2026 we have a massive crypto exchange that’s randomly not allowing users access to the crypto and USD they store there. Ongoing, days, of simply not being able to click on an option with move or withdraw funds.
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Ezike Ebube (@doskman56) reported@AltsDaddycom @krakenfx From marketplace to yield, everything already working. $PROPS @PropbaseApp is not theory, it’s live
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Leno3z4 (@Leno3z4) reported@krakenfx Its over Down ward only
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uCantHandleTheTruth (@uCntHndlThyTrth) reported@Cryptoheat777 @LeonidasNFT @krakenfx If you're down 80% that means you aren't lowering your average. Can't complain if you're not actively doing what's best to lower risk or exit your position
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Stalkchain (@StalkHQ) reportedKraken @krakenfx just sued its own custody partner for $25M.....and the details are worse than you think This actually what happened >> On July 31, 2018, Kraken (via Payward) partnered with Etana Custody, for fiat on-ramp and off-ramp services. >>In April 2025, Kraken tried to withdraw $25M and Etana couldn't pay. Guess what Etana Custody allegedly did with the money: >>They allegedly mixed Kraken's customer reserves with their own operational funds >>Funds were also allegedly used for operating expenses, risky investments and a FX hedging strategy where they kept the profits. >>They issued false account statements and dashboard balances showing funds as fully secured and available, despite internal shortfalls. >>When shortfalls arose, Etana allegedly used new customer deposits to cover older ones, creating a cycle dependent on continuous inflows >>when Kraken tried to withdraw their money, they delayed with a fabricated reconciliation issues and misleading explanations.