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Kraken

Kraken Outage Map

The map below depicts the most recent cities worldwide where Kraken users have reported problems and outages. If you are having an issue with Kraken, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Kraken users affected:

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Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Stockholm, Stockholm 1
Province de Liège, Wallonia 1
Mannheim, Baden-Württemberg 1
Paris, Île-de-France 3
L’Étrat, Auvergne-Rhône-Alpes 1
City of Brussels, Brussels Capital 1
Trenton, NJ 1
Sanengeta, Midlands 1
Muhājirīyah, Eastern Darfur 1
Toronto, ON 1
The Dalles, OR 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Kraken Issues Reports

Latest outage, problems and issue reports in social media:

  • joselpatriota
    Stephane Clousier (@joselpatriota) reported

    @NotThe20th @krakensupport Have you fix issue?

  • kodarkweb3
    Kodark🃏 (@kodarkweb3) reported

    @Hodl_fm @krakenfx Regulation is the real catalyst. The products matter, but access matters more.

  • primeray333
    Ray (@primeray333) reported

    @krakenfx After 10 days, Kraken is still the ONLY major exchange that hasn’t migrated $H to the new contract. Every other exchange has already converted and is trading. Kraken remains completely frozen with no timeline. They claimed it was a “Humanity gateway issue” — @KrakenFX .

  • michael_ola1804
    Olatoye Michael (@michael_ola1804) reported

    @krakensupport Pls I can’t have access to message you directly! Can you give me third party or first send me a inbox pls

  • Luck_x_Luck
    Luck 🍀, Ca-caw - @ Schiedam (@Luck_x_Luck) reported

    @krakensupport It is not a connectivity problem, it's a pop up page in the app blocking the option to log in in the first place.

  • Rewards_PAID
    Bubba Mack (@Rewards_PAID) reported

    @krakenfx 2.5%, what a joke. Might as well put it in a bank. Is my money or BTC insured on Kraken? No? Why ******** wouldn’t you pay for that risk to get my capital? Should be 7% *****

  • Crimson_n_Cream
    Deplorable A (@Crimson_n_Cream) reported

    @krakensupport So sent and got a brief contact, but now it has been over FOUR DAYS you have held my money, over something which should take five minutes to resolve and release pay to me. What gives?? Is this the customer service you give to all??

  • thoniateez
    The Real Okiemute of Portharcourt (@thoniateez) reported

    @FIFAWorldCup @krakenfx Today we support Canada!!!!

  • 21500Karan
    KT (@21500Karan) reported

    @krakensupport Hi Team, Could you please help me with my ticket? No one is responding. I am feeling helpless now.

  • rednasyeah
    Rednas (@rednasyeah) reported

    @krakensupport Thank you for getting back to me and the link. It specifies though that this is a UK specific ban of HTX, so how can this basically block all worldwide people that use, or have used, the htx platform? Perhaps there's something your legal team can do?

  • boederzeng1
    CoinCollector (@boederzeng1) reported

    @krakensupport I was a verified customer. Kraken restricted my account without warning while I had an open futures position. UI/app blocked access, but API showed live exposure. I had to close via API, turning about -$26 into -$295. Ticket #21659447. Please escalate.

  • matejbusic
    Matej (@matejbusic) reported

    @krakenfx My take is you are robbers at @krakenfx Why is my account frozen? What about houndreds of other users of yours? What can't you acknowledge us and fix this? I will not let you just take my money and then ghost me

  • juliano_sonego
    SONEGO⚡️ (@juliano_sonego) reported

    @krakenfx What a ****** service,@kraken this new pix deposit company!!! Before it worked fine!!! Don't move on a team that's winning !!payamigo sucks

  • KakeguruiGenki
    Kakegurui (@KakeguruiGenki) reported

    @krakenfx @Cointelegraph but it can take down kraken if security isn't good. (blz protect my bags 😭)

  • joselpatriota
    Stephane Clousier (@joselpatriota) reported

    @RaccoonUnleash @krakensupport Have you fix issue?

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