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Kraken

Kraken Outage Map

The map below depicts the most recent cities worldwide where Kraken users have reported problems and outages. If you are having an issue with Kraken, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Kraken users affected:

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Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 1
Bordeaux, Nouvelle-Aquitaine 1
Valence, Auvergne-Rhône-Alpes 1
Stockholm, Stockholm 1
Check Current Status

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Kraken Issues Reports

Latest outage, problems and issue reports in social media:

  • anastasiafinds
    Anastasia Slunkova (@anastasiafinds) reported

    @krakenfx Escalate ticket 22244398 One week pending deposit, support does not respond

  • cryptgodZ
    Rune **** (@cryptgodZ) reported

    @HunFter_Malu @arjunsethi @krakenfx Everything is down 90% are you dumb or stupid?

  • CryptoApprenti1
    Dr.Hash“Wesley” (@CryptoApprenti1) reported

    Anyone can help ? No customer services ? @krakenfx @krakenpro @krakensupport

  • MicroStratejeet
    MicroStratejeet (@MicroStratejeet) reported

    Wtf @krakenfx you dont take Apple Pay no more but there’s an option for Apple Pay

  • myntisai
    Myntis (@myntisai) reported

    @krakenfx Borrow without selling, funded challenges, and cash-like crypto spending remove friction. Tools that keep capital working win.

  • Recovery_Daniel
    Daniel Castillo (@Recovery_Daniel) reported

    Investor Caution: #AscendEX #Kraken #KrakenFX Before investing, conduct proper research and verify platform details independently. If your withdrawal remains pending or stuck, keep all transaction records, wallet details, and support conversations secure. Message me to discuss your situation and explore possible recovery options.

  • Gnich89
    truth is (@Gnich89) reported

    @PardonMyTake @krakenfx Team 3 picks are awful too to bottom

  • tolu_id
    Tolu 很快👨🏽‍🍳 (@tolu_id) reported

    @OKcrpt @injective @krakenfx native usdc access removes a lot of unnecessary friction for injective users

  • markmetaplanet
    Mark (@markmetaplanet) reported

    @krakenfx @Payward @arjunsethi Hi Support. Ticket # 22255621 RELEASE MY FUNDS Public Account ID  AA08 N84G HPSR E66Q - Withdrawal ref + time: FTevoOz / 8-11-26 2:24 PM - Amount: 40,321.04 GBP ( ON HOLD ) - Bank: Nationwide (my bank account in my legal name same as Kraken - VPN used: YES PLEASE PLEASE UPDATE

  • AnicicZvonko
    FEBO (@AnicicZvonko) reported

    Hi, I am stuck in a support form loop. I deleted my 2FA and cannot open a ticket via web. Please help me create a recovery ticket."@krakensupport

  • PaulMulfor53198
    Paul Mulford (@PaulMulfor53198) reported

    @krakensupport IM BEING DRIVEN NUTS ... trying to sign in on my lap top , wont accept the 2fa code from the authenticator app on my phone. please help restore my sanity 🙏

  • Taylor5017Larry
    Larry Taylor (@Taylor5017Larry) reported

    @FixTheMoneyBTC @krakensupport You can talk to @SentinelIT1, support won't help you

  • Luc100k
    Luc | Backpack 🎒 (@Luc100k) reported

    @0xpeas @krakenfx @krakensupport Use backpack. You will have a human support or if you want a human account manager. No tickets, no ai, just quick reply.

  • Jennifercdq
    Gerald Patterson || Recovery Specialist (@Jennifercdq) reported

    Investor Caution: #AscendEX #Kraken #KrakenFX Before investing, conduct proper research and verify platform details independently. If your withdrawal remains pending or stuck, keep all transaction records, wallet details, and support conversations secure. Message me to discuss your situation and explore possible recovery options.

  • toledanogonzalo
    Xavier Xemard (@toledanogonzalo) reported

    @derf_liw @krakensupport Hi! 👋 Let me know if you need any help. I’m here to support you.

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