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Kraken

Kraken Outage Map

The map below depicts the most recent cities worldwide where Kraken users have reported problems and outages. If you are having an issue with Kraken, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Kraken users affected:

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Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Trenton, NJ 1
Sanengeta, Midlands 1
Muhājirīyah, Eastern Darfur 1
Paris, Île-de-France 1
Toronto, ON 1
The Dalles, OR 1
Realengo, RJ 1
Bonn, NRW 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Kraken Issues Reports

Latest outage, problems and issue reports in social media:

  • Lumiphoton89
    LP89 (@Lumiphoton89) reported

    @krakenfx Not a good first impression of Kraken. When I tried to trade SOL for GBP, I get this: "Order submission failed Your trading is currently suspended. Please enable Sign-in 2FA and contact support quoting reference TradeTL1" I already have sign-in, funding, and trading 2FA set up.

  • MechinePAN
    Jackyhood.eth | 📝 (@MechinePAN) reported

    @krakenfx $100k is NOT a small amount! @krakenfx restricted my account without sending a SINGLE warning or compliance email beforehand, causing my deposit of 100,000 USDC to be completely stuck—neither credited nor returned. For a supposedly "regulated exchange," your customer service is non-existent. My support emails are being completely ignored! Is this how you treat users' fund security? I need an urgent explanation and resolution! Ticket ID: #21467245 @KrakenSupport

  • aymane_eth
    goyim (@aymane_eth) reported

    @SailorManCrypto @breakoutprop @krakenfx this **** is so disgusting bro I have 2 accounts with them, makes me sick these mfs need to be held accountable

  • MattP_Prise
    MattP 𝙋𝙧𝙞𝙨𝙚 (@MattP_Prise) reported

    @mehmetter10 Will probably need to check out @krakenfx at this point. Pretty shocking experience from @CoinbaseSupport. I've never had an issue before, but not being able to access my own funds for days isn't acceptable. What other exchanges are worth looking into?

  • X_coat5
    X_coat(❖,❖) (@X_coat5) reported

    @3rdBrownie_ @krakenfx @Toilet_Wif_Hat Strong support behind the movement

  • BasedAndJproof
    Chosen (@BasedAndJproof) reported

    @krakenfx Shut ******** up

  • DOGGOTOTHEMOOOO
    $DOG Danny (@DOGGOTOTHEMOOOO) reported

    LETS GO solana:dog1viwbb2vWDpER5FrJ4YFG6gq6XuyFohUe9TXN65u LETS KILL THIS SHT!! @krakenfx the Army will not let you guys down. 🫡

  • Web3cryptoPump
    NinjaTurtle (@Web3cryptoPump) reported

    BTC dominance holding 58% while RSI signals bullish momentum on the daily. Glassnode MVRV Z-score remains in the accumulation zone, yet retail FOMO is near zero. Once that 200 SMA flips support, volatility will explode. @VitalikButerin @krakenfx @coinbase #Crypto #Market

  • kelvinelove
    K 𝕏 L V I N (@kelvinelove) reported

    @krakensupport having issues with in app verification. Tried everything but it doesn't seem to work

  • Macdm1982
    NEX (@Macdm1982) reported

    @krakenfx @Krak @krakensupport 3- this is not the customer service I would expect from a company of your standing, one I have used corporately for many years. I've recommended you to many people over the years but this leaves a bad taste. How it can take 4 days to resolve a simple issue that yes people have

  • chunniunai2
    Nothisperson (@chunniunai2) reported

    @krakenfx @krakenpro I am writing regarding two urgent issues with my Kraken account: No deposit address is shown for any cryptocurrency (including BTC, ETH, USDT, etc.). When I go to the Funding → Deposit section, no address or QR code appears, or it shows an error. I am unable to withdraw any funds. Whenever I try to make a withdrawal, I receive an error message or the option is greyed out / not available. Could you please help me resolve these issues as soon as possible? Thank you very much for your assistance. I look forward to your prompt reply.

  • iamaodaniel
    AO Daniel (@iamaodaniel) reported

    @krakensupport What the hell are you guys doing 😡 I’ll consider kraken support as the poorest and the most disgusting support I’ll ever have in my life cos wtf is all these nonsense about ? My withdrawal have been on hold since over a month now and you guys stopped responding to the email

  • taff_8
    🐀 (@taff_8) reported

    @SpursOfficial @philmcnulty @krakenfx Going down

  • kidyonko
    Doffy🕸 (@kidyonko) reported

    @gwxjean Reaching out to @krakenfx support is pointless cos you'll get an automated response,I had similar issue and after submitting several complaints i got no helpful response,I eventually got aid from a developer,reach out to @FalconTraceHQ

  • LD_PD111
    LD11 (@LD_PD111) reported

    @krakenfx Kraken customer service is next level

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