Kraken Outage Map
The map below depicts the most recent cities worldwide where Kraken users have reported problems and outages. If you are having an issue with Kraken, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Kraken users affected:
Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Muhājirīyah, Eastern Darfur | 1 |
| Paris, Île-de-France | 1 |
| Toronto, ON | 1 |
| The Dalles, OR | 1 |
| Realengo, RJ | 1 |
| Bonn, NRW | 1 |
| Zwischenahnerfeld, Lower Saxony | 1 |
| Yukon, OK | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
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Z3r0w 🔶 Traders (@_Z3r0wTraders) reportedCan @krakenfx support with monthly burns @arjunsethi ?
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Rareon Alpha (@rareon_alpha) reported@krakenfx Counting down to something big, huh?
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Stalkchain (@StalkHQ) reportedKraken @krakenfx just sued its own custody partner for $25M.....and the details are worse than you think This actually what happened >> On July 31, 2018, Kraken (via Payward) partnered with Etana Custody, for fiat on-ramp and off-ramp services. >>In April 2025, Kraken tried to withdraw $25M and Etana couldn't pay. Guess what Etana Custody allegedly did with the money: >>They allegedly mixed Kraken's customer reserves with their own operational funds >>Funds were also allegedly used for operating expenses, risky investments and a FX hedging strategy where they kept the profits. >>They issued false account statements and dashboard balances showing funds as fully secured and available, despite internal shortfalls. >>When shortfalls arose, Etana allegedly used new customer deposits to cover older ones, creating a cycle dependent on continuous inflows >>when Kraken tried to withdraw their money, they delayed with a fabricated reconciliation issues and misleading explanations.
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Killer (@RossPerotVoter) reported@krakenfx .... and again there are problems with withdrawing crypto from Kraken. Same ****, different day.
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Myles 🎮 Crimson Desert (PC) (@MylesOfGaming) reported@BeckyLynchWWE @krakenfx Awful company
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Mesoshi Akamato (@MesoshiNFT) reported@krakensupport Ahhh.. I have talked so many times and there is no ticket number bcz u didnt care the issue.. about 7 times u said open ticket and technical deportment will email me.. But...?? @jespow I have history of conversations..
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Kunnida Hing (@HingKunnida) reported@krakenfx I need help please 🙏🏽
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Amjii Khetran (@amjadali9yz) reported@krakensupport Why kraken is not working in Pakistan
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Watttttt (@Funnyhoodiecli1) reported@PoolRaidCom @krakenfx They ******* suck they blocked me because I told them to fix their ****** app
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Rid (@ridplanning) reportedDay 54 @krakensupport and @arjunsethi still no help on my #ewt deposit. You need #eth network support for this token. Please help! @energywebx
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Noway no how (@NoHow17358) reported@_Z3r0wTraders @krakensupport @KrakenDesktop support!!!
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uCantHandleTheTruth (@uCntHndlThyTrth) reported@Cryptoheat777 @LeonidasNFT @krakenfx If you're down 80% that means you aren't lowering your average. Can't complain if you're not actively doing what's best to lower risk or exit your position
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Rob Edwards (@edwards51311) reported@Funnyhoodiecli1 @krakensupport Finally working
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Rupaq (@Rupaq_) reported@krakenfx hello your app does not work. I can not withdraw money. Am I the only one with this issue?
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Brave❤ (@Giga_Gab) reported@SailorManCrypto @breakoutprop @krakenfx The platform they used for trading was god awful to use I did not enjoy the experience in anyway