Kraken status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Kraken users through our website.

• Mobile App (73%)
• Transactions (9%)
• Login (9%)
• Transfer (9%)

Live Outage Map

The most recent Kraken outage reports came from the following cities:

City	Problem Type	Report Time
Paris	Mobile App	15 days ago
Bordeaux	Transfer	15 days ago
Valence	Mobile App	2 months ago
Stockholm	Mobile App	2 months ago
Province de Liège	Mobile App	2 months ago
Mannheim	Mobile App	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Kraken Issues Reports

Latest outage, problems and issue reports in social media:

• 
  piterskiy (@p1terskiy) reported 2 minutes ago

  @krakenfx Sell this ****

• 
  Salty Sherry (@SaltySheriKoko) reported 3 minutes ago

  @RobRoutt @krakenfx Don’t even try to help on X. I was scammed.

• 
  WWJD (@JW_WWJD) reported 3 minutes ago

  Kraken Funded — can someone explain this? I’ve been experiencing unusually fast losses on my Funded accounts, so I started documenting the pricing. These two screenshots were taken at 6:00 PM — same token, KAITO, inside Kraken. Regular Kraken: $0.7211 Kraken Funded: $0.7008 That’s about a 2.8% difference at the exact same time. Earlier today I documented even larger discrepancies of roughly 8–9%. When a Funded Challenge has strict maximum-loss limits, these price differences can have a major impact on whether an account survives. This has happened repeatedly over several days and across two of my Funded accounts. I’ve contacted Kraken Support and asked for a formal investigation. I have timestamped screenshots documenting everything. I’d like an explanation of what price feed Kraken Funded is using and why it differs this substantially from Kraken’s own displayed market price. @krakenfx Please investigate and rectify this.

• 
  0x0B1Binomial (@0x0B1Binomial) reported 6 minutes ago

  @krakenfx Check where in the hell it came from, I don’t want those problems.

• 
  NoBullCrypto (@NoBullCryptoBen) reported 7 minutes ago

  @TheNode_Network @krakenfx I have never had this issue, once I sent CC without a memo attached, got it all back after a few hours, what a strange dilemma, has it been sorted?

• 
  Benoit Dubosson (@beniduboss) reported 8 minutes ago

  @hrojantorse @TheFlowHorse @krakenfx I took zoom call with them FOR FREE Because I genuinely liked their product and wanted to help The only thing I told them to change was the fees They changed literally everything else Alas, they’ll remain what they’ve always been, a kickass offramp

• 
  Salty Sherry (@SaltySheriKoko) reported 8 minutes ago

  @moropeza1930 @krakenfx Kraken was holding my btc for 90 days. I tried to get help and was scammed.

• 
  RepairMiner.AI (@2710Maximus) reported 10 minutes ago

  @krakenfx 12 days. I've been more than patient. My funds are still frozen despite multiple support requests and two formal complaints. Enough is enough. I'm now pursuing all available legal and regulatory action. This was your chance to resolve it. @krakenfx @krakensupport

• 
  Joshua Ian Cooper || CryptoRecovery (@Phemmypro) reported 10 minutes ago

  Investor Caution: #AscendEX #Kraken #KrakenFX Before investing, conduct proper research and verify platform details independently. If your withdrawal remains pending or stuck, keep all transaction records, wallet details, and support conversations secure. Message me to discuss your situation and explore possible recovery options.

• 
  Crypto4UandMe (@Crypto4UandME) reported 16 minutes ago

  @kris Can someone help me get my crypto off this exchange into another like @krakenfx without getting killed on fees rip $CRO

• 
  XV$ (@worldofxvs) reported 20 minutes ago

  @krakenpro @krakensupport Why are kraken pro limit orders not working ? Directly filling as market orders

• 
  Don’t Buy Coins (@BuyTheNetwork) reported 24 minutes ago

  @FreeThinkerInc @OKXHelpDesk @krakenfx Wow. I hope it does not come to that. I can’t imaging waiting 9+ days for an “instant transfer”. That is obscene. Not even brick and mortar banks do that. Wonder if OKX is experiencing serious problems with their systems. Doesn’t make me want to trust them.

• 
  Mernsour Verlarrervey (zetarium) | ETHGas ⛽ (@Mernsour345) reported 28 minutes ago

  @krakensupport Still on I don't have access to open my exchanger pls rectify the issue

• 
  Salty Sherry (@SaltySheriKoko) reported 28 minutes ago

  @CaptainSteven52 @krakensupport They don’t respond to any of my holds. Terrible company. They are taking advantage of AML laws to lock funds just because (suspected scams). First it said a 5 day review. Now it’s 90 days. Just so they can use my assets.

• 
  Xavier Xemard (@toledanogonzalo) reported 33 minutes ago

  @MarcMas3677809 @krakensupport Hi! 👋 Let me know if you need any help. I’m here to support you.

• 
  Wil Ro (@FixTheMoneyBTC) reported 34 minutes ago

  @krakensupport hello Support I'm locked out of my account due to losing my 2FA. I need assistance to be able to gain access but I order to get help I need to log in but not able to.

• 
  Heafro (@Heafro_) reported 35 minutes ago

  @krakenfx Sell it get ******** out of crypto forever

• 
  Ƀ Chris (@CryptoChrisG) reported 35 minutes ago

  @krakenfx @Tradermayne It’s garbage amateur hour with limited features. Doesn’t even match what kraken offers

• 
  La1o (@1lalo312) reported 36 minutes ago

  @krakenfx Converting that **** to SOL

• 
  Salty Sherry (@SaltySheriKoko) reported 39 minutes ago

  @CaptainSteven52 @krakensupport Steven, don’t try to get help here on X. I was scammed.

• 
  Michael D. Sproto - Topshelf Slop Shipper (@solumsursum) reported 43 minutes ago

  @gryphendoor @krakenfx Sounds like a feature, not a bug. Buy on Uniswap, sell into Kraken to arb that ****.

• 
  BTCBOBK (@KMANGTR) reported 45 minutes ago

  @krakenfx Sell that dog ****

• 
  Ian. K. Too (@IanKipc43248389) reported 48 minutes ago

  @krakensupport @elrobadv Just tell him you won’t help already,just sitting there and sending emails

• 
  CoinChalk 📚 (@Almajeerlearn) reported 50 minutes ago

  That “crypto support” caller might be a scammer. 📞 Scammers can impersonate exchange support to steal your account or funds. @krakenfx now lets users verify support calls inside the app. 🔐 Source: Kraken CoinChalk.

• 
  Wil Ro (@FixTheMoneyBTC) reported 50 minutes ago

  @krakenfx hello Kraken I'm need support to log into my account before I lose my account to the state. I need to speak to a person. I'm locked out and have little time to do this. Please help

• 
  Patrick Kelly (@PvtrickKelly) reported 50 minutes ago

  @PardonMyTake @krakenfx Surprised apple/pumpkin picking wasn’t picked that **** sucks

• 
  Bitcoin Wizard - mavensbot 🧙🏻‍♂️ (@mavensbot) reported 51 minutes ago

  @krakenfx >open a support ticket. >explain that 15 ETH just arrived. >beg them to reverse it before i do something stupid. they can't. >i already have. it's in ethereum:0x72e4f9f808c49a2a61de9c5896298920dc4eeea9 now.

• 
  Mernsour Verlarrervey (zetarium) | ETHGas ⛽ (@Mernsour345) reported 53 minutes ago

  @krakensupport Please I can't login to my exchanger account kraken

• 
  John (@John95172987954) reported 59 minutes ago

  @krakensupport You are still have not returned my funds even though it a different name why is this , I message support and you say you can’t help me as I’m Not the account holder even though he email you to return funds

• 
  tradingera (@tradingera) reported 59 minutes ago

  @crypto_bull @krakenfx Pump this **** , We need it