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Kraken

Kraken status: access issues and outage reports

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Full Outage Map

Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.

Problems in the last 24 hours

The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Kraken users through our website.

  • 58% Mobile App (58%)
  • 17% Transactions (17%)
  • 17% Login (17%)
  • 8% Transfer (8%)

Live Outage Map

The most recent Kraken outage reports came from the following cities:

CityProblem TypeReport Time
Valence Mobile App 3 days ago
Stockholm Mobile App 12 days ago
Province de Liège Mobile App 25 days ago
Mannheim Mobile App 26 days ago
Paris Mobile App 26 days ago
L’Étrat Login 26 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Kraken Issues Reports

Latest outage, problems and issue reports in social media:

  • RwaInsiderX
    RWA Insider (@RwaInsiderX) reported

    @krakenfx The risk nobody mentions: Canton is private and permissioned. Trade data hides from the public chain. Great for banks. But liquidity then depends on institutions showing up, not on 1,000s of DeFi wallets. Slow lane.

  • Juicyjuicyart
    Juicy Juicy (@Juicyjuicyart) reported

    @krakensupport My deposit of $13k usd hs been on hold for nearly a month. I received a message from Phillip at support requesting specific documents and I gave all documents and more and have heard nothing back for a month. I have sent 3 follow up emails and in app chat and received NO HELP.

  • Pdxgtr_35
    Pdxgtr (@Pdxgtr_35) reported

    @krakenlistings @krakenfx @CantonNetwork You guys need to implement a Dual price alert option for stuff so if it goes up to $430 like monero just did I can set an alert for that. And if it drops to 275 I can set an alternate alert for that. Please help with this. Just missed out on a huge profit opportunity there

  • primeray333
    Ray (@primeray333) reported

    @krakensupport What discussions exactly are you having with the Humanity team? What issues are you trying to resolve? It’s been over a week with zero updates and no timeline. Just be honest and tell us what’s actually going on.

  • clord983
    Glengarry “Glen” Ross (@clord983) reported

    @Ichie_Utd @FabrizioRomano @krakenfx You’re joking right? They looked awful and needed fifa to get them through. Croatia was robbed.

  • leogarbarino1
    leogarbarino (@leogarbarino1) reported

    @arjunsethi Hey @KrakenSupport, our corporate onboarding has been delayed for 4 weeks with no helpful responses from the standard support channel. As an operating business, we urgently need this escalated to the institutional compliance team to manage our treasury. Ticket: #21429690

  • Soblin07
    Soblin (@Soblin07) reported

    @star_okx Europeans who use #Binance, Please withdraw your funds from Binance and deposit them on other exchanges such as @krakenfx $DOG Army support the one that values transparency, compliance, and fair treatment of all projects and communities!!!

  • ohhghettoo
    ohhghetto (@ohhghettoo) reported

    @Krak can easily takeover any banking branch in the UK single handed banks are already closing down or being forced to adopt crypto , just use @krakenfx

  • FerdaPressbox
    Ferda Press 🍺 (@FerdaPressbox) reported

    @FabrizioRomano @krakenfx Predicted this ****!! LFG Flo!!

  • Plaxeb0
    Placebo (@Plaxeb0) reported

    @krakenfx **** you ad

  • BITCOIN_OR_HFSP
    Bitcoin Bull 🟠 ∞/21M (@BITCOIN_OR_HFSP) reported

    @JamesClips22 @krakenfx I’ve withdrawn multi 7 figures from Kraken. Only problem I’ve ever had with them is the annoying Travel Rule when depositing large amounts in Bitcoin. Takes a few hrs and they release the deposit.

  • watergoestosea
    Watergoestosea (@watergoestosea) reported

    @krakensupport It's well above, nonetheless you refused saying it's technically impossible. In your page you say that's a standard case recoverable with a $200 fee.

  • IamMrOlive
    olivemybestlife (@IamMrOlive) reported

    @krakensupport worst support ever ! Waiting three weeks on Priority ticket!

  • JamesClips22
    James 🇻🇦 (@JamesClips22) reported

    @kubathefirst @krakensupport Can you dm me mate got the same issue

  • Taylor14028613
    Taylor1402 (@Taylor14028613) reported

    @krakensupport WTF is the meaning of all this

  • savagepunts
    Definitely Savage (@savagepunts) reported

    @FUNCURVEMEDIA @krakensupport Sup bro I’m facing the same issue, have they gotten back to you?!

  • tariqwahab
    Tariq Wahab Khanzada (@tariqwahab) reported

    @SaraCsit @FabrizioRomano @krakenfx its better to go game by game ................... now no margin of error now

  • andrewsubb_
    Andrew (@andrewsubb_) reported

    @brian_armstrong Last time I tried to use your app it was incredibly filled with all kinds of process blockers and "you cannot buy this yet", " you need to wait 3 weeks for this approval ", and all kinds of out of the blue showstoppers. @krakenfx had zero issues. Zero (0). So, no thanks.

  • leogarbarino1
    leogarbarino (@leogarbarino1) reported

    @krakenfx Hey @KrakenSupport, our corporate onboarding has been delayed for 4 weeks with no helpful responses from the standard support channel. As an operating business, we urgently need this escalated to the institutional compliance team to manage our treasury. Ticket: #21429690

  • jkc0le
    J (@jkc0le) reported

    @krakenfx Yo your new beholder platform is throwing error codes your engineers can't explain. Support is taking a month to get this dealt with, all while customer funds are stuck in earn vaults. When you doing something about this? @cobie we need a kraken support connect. You got one?

  • henjumeric43
    Eric Henjum 💙🧢🅳🅶🅱 (@henjumeric43) reported

    @Adam_Ogilvie_ @SherzodKhanCity @krakenfx It's been attempted. Not saying its impossible but I would not put much effort into it. Plus, I've adapted the mindset of "fck any exchange who hasn't already listed" They've showed their cards and I wouldn't support them even if they listed. I'll stick with the OGs

  • mathiasonea
    Mathias Onea (@mathiasonea) reported

    @FabrizioRomano @krakenfx In my opinion, France 🇫🇷 have shown the most consistent performances (so far…) It might come down to yet another showdown in the final with messi and mbappe. If ronaldo doesn‘t kick out France before.

  • bet_aighth
    meme (@bet_aighth) reported

    I still haven’t receive any solutions And why don’t you have human costumer service @Krak @krakenfx @krakenpro AA32 N84G M6FS HI5A

  • CalmnessWithin
    Towards Blissful Moments (@CalmnessWithin) reported

    @krakensupport hello, can you please do something about the website and app versions for the charting and other features within it. As the drawings do not transfer/keep in place if used on different/same devices. Having the ability to quickly add sl/to. Plus many others...

  • Utdridwan
    RIDWAN ★ 🇵🇹 (@Utdridwan) reported

    @FabrizioDaily @krakenfx Down to blockbuster

  • CalmnessWithin
    Towards Blissful Moments (@CalmnessWithin) reported

    @krakensupport Thanks for the quickly reply. I've sent multiple "share feedbacks" that was sent many months ago, yet there has been no updates on the issues.

  • leogarbarino1
    leogarbarino (@leogarbarino1) reported

    @krakenfx Hey @KrakenSupport, our corporate onboarding has been delayed for 4 weeks with no helpful responses from the standard support channel. As an operating business, we urgently need this escalated to the institutional compliance team to manage our treasury. Ticket: #21429690

  • YAGWG
    Richard Watt (@YAGWG) reported

    @krakenfx I'd like to open a wallet with Kraken, but I've got a question or two that I've submitted via the privacy policy page's contact form (sorry, but I couldn't see any other email address on the site).

  • angmuzik11
    保护安琪拉的狄仁杰 (@angmuzik11) reported

    @krakensupport Ticket #21797210. Kraken’s official Chinese Telegram support told me receiving funds from any crypto wallet/platform was permitted. After an HTX/Huobi-related USDC deposit, my verified account was restricted and I was told to apply for a BVI Specific Licence. I have submitted SOF and licence materials. Please escalate to compliance/sanctions.

  • primeray333
    Ray (@primeray333) reported

    @krakenfx Why was Kraken the only exchange having issues with $H? They locked humanity for 10 days, no other exchange did this. Most exchanges already started trading on the new contract. There are 40 exchanges that didn’t have an issue. @krakensupport