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Kraken

Kraken status: access issues and outage reports

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Full Outage Map

Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.

Problems in the last 24 hours

The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Kraken users through our website.

  • 50% Mobile App (50%)
  • 25% Transactions (25%)
  • 17% Login (17%)
  • 8% Transfer (8%)

Live Outage Map

The most recent Kraken outage reports came from the following cities:

CityProblem TypeReport Time
Stockholm Mobile App 6 days ago
Province de Liège Mobile App 19 days ago
Mannheim Mobile App 19 days ago
Paris Mobile App 19 days ago
L’Étrat Login 19 days ago
Paris Mobile App 19 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Kraken Issues Reports

Latest outage, problems and issue reports in social media:

  • Clinnick1
    Richard Clinnick (@Clinnick1) reported

    @FabrizioRomano @krakenfx @FIFAWorldCup Nothing on the ref being banned or fans being denied access?

  • KingKene042
    KING 042 ⚪️🔴 (@KingKene042) reported

    @FabrizioRomano @krakenfx @FIFAWorldCup Is it still working in Nigeria?

  • icefrog_sol
    icefrog.◎ 🇻🇳 (@icefrog_sol) reported

    @matejbusic @krakensupport @krakenfx 7 days? wtf

  • fypdonk
    Maskripto (@fypdonk) reported

    @zar_rish @krakensupport @krakenfx Many people are affected; I’ve been looking for sources within the community, and it seems no one has managed to resolve this issue yet.

  • XSpark10
    FTF 📜 (@XSpark10) reported

    @Calcifurious @brian_armstrong @krakenfx just straight up steals the customers money and their customer support straight up ai slop, kraken ai Kai. Remember when Krak bought Cryptowatch? Cryptowatch was awesome and then became laggy and buggy. I dumped kraken for binance and am much happier.

  • Perafunk
    Lorenzo (@Perafunk) reported

    @FabrizioRomano @krakenfx @FIFAWorldCup Boooo **** off

  • ReHell_Gaming
    ReHell (@ReHell_Gaming) reported

    @LaydeeyBug @krakenfx What's the next step? Have you contacted support or taken any action?

  • AdrianoGenghi
    nuria var (@AdrianoGenghi) reported

    @krakensupport Is from 8/06 I have deposit in pending is not possibile !! I can’t have any human support only bot that say evrytime the same thing @krakensupport this is my ticket # 21583980

  • cryptoshark0x
    Crypto Shark Trading (@cryptoshark0x) reported

    @CalmnessWithin @krakensupport Same issue on my side currently

  • thoniateez
    The Real Okiemute of Portharcourt (@thoniateez) reported

    @FIFAWorldCup @krakenfx Today we support Canada!!!!

  • BryanSpaulding7
    Randall (@BryanSpaulding7) reported

    @krakenfx @krakenpro @krakensupport It’s been over 8 days and my bitcoin transfer still says pending and no response from the damn customer service or sucking email

  • primeray333
    Ray (@primeray333) reported

    @krakenfx #krackenfx #krakensupport says there’s a incident and that’s why humanity has been locked for 8 days. Every other exchange is trading #humanity kraken denies it’s their issue. They blame it on humanity but nobody else is having problems.

  • penzlyk_s
    penzlik.base.eth (@penzlyk_s) reported

    If you're in Ukraine and farming on Kraken, read this, frens. @krakenfx just dropped spot fees for Ukrainian Kraken Pro users through Aug 31, 2026. Maker goes from 0.22% to 0% Taker from 0.33% to just 0.05%. No forms, no begging support. It auto-applies to verified accounts (Intermediate and up). Here's the real play: cheaper fees mean cheaper volume. And volume is what feeds your Ink Points farm. You were going to trade anyway — now it costs you almost nothing to stack points while you do it. Zero-fee maker orders for the next few months is not something you sit out. You farming Ink, or still paying full freight?

  • primeray333
    Ray (@primeray333) reported

    @krakensupport That doesn’t fix the issue, just says you can’t do anything. I need a time frame.

  • LaydeeyBug
    Laydeebug “lexoraux.com” (@LaydeeyBug) reported

    @krakensupport Don’t use Kraken. They keep your investments to earn more money for themselves and refuse to reply to your pleas for help.

  • enni_nator
    Ennina†or ☧🪢 (@enni_nator) reported

    @Ruben20481 @krakenfx i cant neither. they say its only when you have android 15 but they will fix it soon

  • Izulise
    Izulisen (@Izulise) reported

    @krakensupport My deposit of 109 USDC via Polygon is "On Hold" since June 11. Ref ID: FTfUb2T...Please help resolve urgently.

  • sharan01x
    sharanx (@sharan01x) reported

    @krakensupport One of your support team members is absolutely refusing to answer a direct question and keeps giving me canned responses. I don’t have an option but to post this publicly as my messages keep ending up with the same person. Can I get *anyone* else to respond to me?

  • Og_Whizzz
    OG Whizzz (@Og_Whizzz) reported

    No hockey.. No problem.. Lets go [BUSH] Code "BACK THE BUSH" on @krakenfx

  • RoneShoshona
    ShoshonaRone (@RoneShoshona) reported

    @enni_nator @krakenfx Go look on Reddit they locked Mass amount of people out of their funds and then play games with customer service

  • 00000sol0
    symbiotic (@00000sol0) reported

    @heiliuliu03 @tayvano_ @krakensupport please fix

  • Pdxgtr_35
    Pdxgtr (@Pdxgtr_35) reported

    @krakenlistings @krakenfx @CantonNetwork Help set up a two alert setting so I can set a high point alert and a low point alert for tokens please. I just missed a huge profit opportunity on monero cause of this. I could only set 1 alert, I need two. One for upper price and one for lower price points

  • primeray333
    Ray (@primeray333) reported

    @krakensupport The Humanity website only talks about the hack that happened on June 8th. It says nothing about Kraken. Every other exchange is trading Humanity with no problems. So why is Kraken the only one still locked? This has nothing to do with Humanity. This is a Kraken issue.

  • TimeIsMoneyHQ
    Travis Schaub (@TimeIsMoneyHQ) reported

    @krakensupport That doesn't help or answer my question.

  • Nitkama
    Nitin Danak (@Nitkama) reported

    @krakensupport Kraken support no one is there

  • lostinthechart
    stupidtrader (@lostinthechart) reported

    Anyone knows someone who works at @krakenfx ? With all the respect but their customers service only exists of extreme retards who cant even read properly. Scammy exchange it seems

  • SolanaCompass
    Solana 🧭 Compass (@SolanaCompass) reported

    JUST IN: @krakenfx embedded on-chain Solana DEX trading in its main app — giving 10M+ users access to 2,500+ tokens with no separate wallet or seed phrase required. Trades route through Jupiter via an auto-created Privy wallet. Users never leave Kraken.

  • joselpatriota
    Stephane Clousier (@joselpatriota) reported

    @NotThe20th @krakensupport Have you fix issue?

  • primeray333
    Ray (@primeray333) reported

    @krakenfx @FIFAWorldCup #Krackenfx how about unlocking #humanity so we aren’t forced to loss money. They’re being deliberately vague. They keep saying “there was an incident” or “there’s a gateway problem,” but they refuse to clearly say whose problem it is. Other exchanges are trading just fine.

  • hybrid_1989
    Samson (@hybrid_1989) reported

    @DaniyalAjdadi @krakenfx Will the support ERC20 and the current version of will the old format be automatically be migrated?