Kraken status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Kraken users through our website.

• Login (45%)
• Transactions (27%)
• Website (9%)
• Mobile App (9%)
• Transfer (9%)

Live Outage Map

The most recent Kraken outage reports came from the following cities:

City	Problem Type	Report Time
City of Brussels	Transactions	6 days ago
Trenton	Mobile App	15 days ago
Paris	Transfer	1 month ago
Toronto	Transactions	1 month ago
The Dalles	Login	1 month ago
Bonn	Transactions	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Kraken Issues Reports

Latest outage, problems and issue reports in social media:

• 
  RAVEN ♣️ (@Rvn_net) reported 14 minutes ago

  @krakenfx I don't know if it's my device or you, but I can't seem to use your app for a while now.. Care to fix?

• 
  Linda Schwartz (@LenkaB99) reported 14 minutes ago

  @krakenfx Kraken blocked an ETH transfer to my Onchain wallet which only I have access to because they suspected fraud. It’s been over 2 weeks and they won’t return ETH to my account nor will they respond to my ? Avoid Krakren!

• 
  Bouty (@Bouty28679) reported 14 minutes ago

  @krakenfx STFU you lying piece of **** !!

• 
  dafusia (@dafusiamusic) reported 16 minutes ago

  @krakensupport .@krakensupport @krakenfx There is no ground for KRAKEN to hold a customer's money hostage FOR 37 HOURS. THIS WAS NOT A WIRE TRANSFER- IT was SIMPLE INTERAC ETRANSFER. THIS IS UNACCEPTABLE AND WILL BE REPORTED TO THE MEDIA IF I DONT RECEIVE A RESOLUTION AT ONCE.

• 
  KING 042 ⚪️🔴 (@KingKene042) reported 16 minutes ago

  @FabrizioRomano @krakenfx @FIFAWorldCup Is it still working in Nigeria?

• 
  Peter Boncz (@peterabcz) reported 18 minutes ago

  @krakenfx nice post. But @krakenfx is currently witholding withdrawals from many people now including me. Without reason. People try support, but there is simply no action. Be warned!!

• 
  stupidtrader (@lostinthechart) reported 20 minutes ago

  Anyone knows someone who works at @krakenfx ? With all the respect but their customers service only exists of extreme retards who cant even read properly. Scammy exchange it seems

• 
  Evya East (@Freshya7f) reported 21 minutes ago

  @krakensupport It's good now I had to wait a couple hours after deleting the app for it to start working again I still don't know what the issue was but it insisted that I updated every time I tried to log in I followed the prompt but it still wouldn't let me in but so far so good at the moment

• 
  RobinDotBD (@robindotbd) reported 21 minutes ago

  @HayekCypherPunk @krakenfx @krakensupport Any problem??

• 
  Maryvale (@PhxRasta) reported 26 minutes ago

  @FabrizioRomano @krakenfx @FIFAWorldCup ******* loser holy ****

• 
  Handa (@ananthanda) reported 27 minutes ago

  @krakensupport Thanks John - this feels human 🙏 Unfortunately we’ve had ticket numbers for days and filed internally from both of their Kraken accounts. I am happy to DM you ticket numbers (let me know). We’ve tried escalating with phone support several times and get no follow response.

• 
  Rigo Cruz (@LankyGBC) reported 32 minutes ago

  @krakenfx I deposited $114 in Solana and you’re withholding my money. This is the fifth day and yet I have not seen a single person help me. This should not be this hard to resolve.

• 
  Aflyon Thewall (@Aflyon_Thewall) reported 32 minutes ago

  @krakensupport All my other apps are working

• 
  max falkman (@FalkmanMax) reported 39 minutes ago

  @krakenfx I closed my coinbase account, which is dam near impossible and went all in with kraken. Brian armstrong had all that power go to his head way to quick. Whole reason clarity act is taking this long

• 
  Mark Greenberg (@marklg) reported 40 minutes ago

  @dolos10x @krakenfx We're working on making xStocks available in more geos.

• 
  Vladyslav Ivanko - AI Driven UI/UX Designer (@IvankoDesign) reported 41 minutes ago

  @krakenfx recurring buys UX dies on one question: can you pause without canceling? change amount without restarting? "set and forget" feels broken if "modify" means "delete and recreate."

• 
  Rigo Cruz (@LankyGBC) reported 47 minutes ago

  @krakenfx This is now the sixth day no help I deposited $114. Why have I not been contacted about resolving this issue yet? You guys are withholding my money this is my support ticket. #21510161

• 
  Hypercall (by Synapse) (@SynapseProtocol) reported 50 minutes ago

  @macdegods No options in that feature set? These have consistently been Robinhood's single largest trading revenue line item *since they launched* and every other brokerage that breaks them out. CB acquiring Deribit + other crypto native platforms adding support (see @Bullish + @krakenfx pushes) SPX options alone turn over a month's worth of *all perp volume globally* every single day Feels like they have to be part of any "everything app", no?

• 
  DOG•DA•***** (@dogdamassa) reported 51 minutes ago

  @GuntoGotEm @krakenfx The on chain data doesn’t lie. The largest wallets keep accumulating and the number of $DOG long term holders continues to grow. That means the real holders are not selling. What we see on CEX order books is often just a temporary picture created by market makers taking advantage of Bitcoin’s price action to manufacture sell pressure and try to wear people down over time. The goal is simple: create doubt, create fatigue, and shake out conviction. But we’re forged in chaos. We’ve been through worse. We understand what we hold. We’re not going anywhere. If anything, we’re accumulating right alongside the strongest holders.

• 
  Ryukyuu 👩‍🚀 (@AkiraRyukyu) reported 56 minutes ago

  @Zain_Onchain @xStocksFi @krakenfx This feels like early access hype more than anything real yet

• 
  DEX₿OX | TEAM (@dexbox_team) reported 57 minutes ago

  @krakenfx Cannot find info on kraken. Url not working. Ukraine

• 
  vivian (@xiongda3211) reported 59 minutes ago

  @BlakeHPreston @krakenfx Totally feel your pain. HYPE’s fee buyback model instantly passes earnings to holders, while XRP’s network fees just get burned with zero direct rewards for long-term bag holders. We’ve waited years for institutional gains to trickle down, still nothing yet.

• 
  AuroXD (@auroxdkick) reported 59 minutes ago

  @krakensupport @krakenfx I am currently in contact with Priority Support, but my issue remains unresolved. Could you please let me know exactly what information you require from me so this can be investigated further? I would appreciate a clear update on the status of my case and the next steps toward resolving it.

• 
  Evya East (@Freshya7f) reported 1 hour ago

  @krakensupport Every time I try to login I'm asked for to update the app but it still won't let me in

• 
  boone (@BooneW) reported 1 hour ago

  Despite having an KYC'd account for years and withdrawing crypto two months ago, @krakenfx is now holding my coins hostage pending a biometric face scan. The funds obviously came from my KYC'd bank account. This is bullshit Release my coins, Kraken I like you guys, but if you don't fix this you've lost me as a customer

• 
  Kakegurui (@KakeguruiGenki) reported 1 hour ago

  @krakenfx @Cointelegraph but it can take down kraken if security isn't good. (blz protect my bags 😭)

• 
  Ponzi Trader (@buyerofponzi) reported 1 hour ago

  @RookieXBT @krakenfx @FIFAWorldCup If rookie gets tickets and I don’t I’m causing problems

• 
  Zarrish Anomage 🧙‍♂️,🧙‍♂️ (@zar_rish) reported 1 hour ago

  72hrs since @krakenfx placed limit on my account when I initiated withdrawal and I'm unable to do anything. no response from the support ticket too. at this point, all I need is my funds on d app and u can keep ur faulty app, I'll move to other cex .

• 
  JAFO (@cryptonite_1) reported 1 hour ago

  @krakensupport I quizzed Grok and determined that Flexline is not available in California. Would be WAAAAY better to give me that information than a generic 404 message. Also, wtf, why can I get a btc back loan at Coinbase but not Kraken. fail.

• 
  Theo (@0x55666) reported 1 hour ago

  @krakenfx Why are my funds frozen after depositing from Binance to Karken? Please help me resolve this.