Kraken status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Kraken users through our website.

• Mobile App (73%)
• Transactions (9%)
• Login (9%)
• Transfer (9%)

Live Outage Map

The most recent Kraken outage reports came from the following cities:

City	Problem Type	Report Time
Paris	Mobile App	19 days ago
Bordeaux	Transfer	19 days ago
Valence	Mobile App	2 months ago
Stockholm	Mobile App	2 months ago
Province de Liège	Mobile App	2 months ago
Mannheim	Mobile App	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Kraken Issues Reports

Latest outage, problems and issue reports in social media:

• 
  C.E.O 💎🌵 (FORTUNE ARC) (@BasilSomadina) reported 1 minute ago

  @atitty_ Please @krakenfx fix up Or is there something else to this

• 
  Bear (@Yaloush23) reported 1 minute ago

  @krakenfx Im having issues with my kraken account please help

• 
  Lorenzo Valente (@LorenzoARK) reported 3 minutes ago

  Why @HyperliquidX Should Acquire Gemini: The Regulated HIP-3/4 Deployer in the US Hyperliquid is engaging with the CFTC/SEC to enable U.S.-regulated companies to offer perpetual futures that trade and settle on its public blockchain. I think Hyperliquid should take that ambition one step further: Acquire a regulated U.S. platform like Gemini and turn it into the de facto regulated HIP-3 and HIP-4 venue in the U.S. Gemini went public in September 2025 at a $3.3B valuation. Today, it trades at roughly $450M, down more than 85% from its IPO valuation. The core business is clearly struggling. Gemini is too small to compete effectively with the major U.S. exchanges for spot or derivatives flow. It has no meaningful liquidity moat and limited crypto-native distribution. The company has already started diversifying toward its credit card and prediction markets businesses. More telling is that Gemini is in outright shrinking mode. It has wound down its UK, EU, and Australia operations, cut headcount roughly 40% from peak to about 402 employees, and guided to lower compensation and technology spend for the year. Assets on platform fell from $18.2B to $8.4B year over year and spot volume dropped 66%. This is a company retreating to its core and cutting burn. But what looks like a challenged standalone business could be a strategic asset at a fire-sale price. For roughly $450M, Hyperliquid could acquire Gemini's entire U.S. regulatory stack, which I think could be worth ~$200M on its own: - NYDFS Trust Charter: custody + New York exchange authority (2015) - DCM: Gemini Titan, CFTC-regulated derivatives venue (Dec. 2025) - DCO: Gemini Olympus, CFTC clearing license (Apr. 2026) - FCM: in progress, completing the CFTC derivatives stack - MTLs: money-transmitter licenses across nearly all U.S. states - Broker-dealer: rails for regulated equities For context, @krakenfx's parent paid up to $550M for Bitnomial, effectively acquiring a regulatory and derivatives infrastructure asset with little operating business attached. Gemini's entire market cap is now below that. Yes, Hyperliquid would inherit a business currently losing roughly $30–40M per quarter operationally. But it would also acquire a meaningful operating footprint: - 580K monthly transacting users (Q2'26) - 1.72M lifetime transacting users - $8.4B of assets on platform - $3.8B quarterly spot volume - $3.1B institutional / -= $0.7B retail - $45.5M quarterly revenue, or ~$180M annualized - 106K active card users - ~$485M quarterly card spend and ~$220M of receivables - A regulated prediction-markets business with 27K+ traders and 225M+ contracts since launch At a $450M valuation, that's roughly $290 per funded customer. For comparison, @Robinhoodapp paid roughly $400 per funded customer for Bitstamp, despite acquiring about half the revenue and no comparable U.S. federal license stack. Kraken paid roughly $790 per funded user for NinjaTrader. And Gemini's users already hold an average of roughly $14.5K of assets on platform. In other words, you could argue that the regulatory stack alone goes a long way toward underwriting the purchase price, while the users, assets, revenue, card business, and prediction markets come on top. The most interesting part is that Hyperliquid could potentially finance the acquisition without touching a single burned HYPE token. The community reserve holds roughly 389M HYPE. Spending ~7.9M HYPE at $70 would represent approximately $550M — just 2.0% of the reserve, under 1% of max supply, and roughly 3% of HYPE's ~$18.5B circulating market cap — enough to acquire Gemini outright at a ~20% premium to its current market cap. Hyperliquid could then redirect a portion of protocol buybacks toward rebuilding the reserve. At the current fee run rate, the reserve could potentially be replenished within 12–18 months. The strategic logic is bigger than simply buying an exchange. Hyperliquid would be buying the regulatory bridge between HIP-3/4 and the U.S. market. Gemini could become one of Hyperliquid's HIP-3 and HIP-4 markets, the regulated U.S. deployer, handling KYC, custody, fiat rails, brokerage, clearing, and compliance while the L1 provides the underlying market infrastructure, liquidity, and onchain settlement. Mechanically, this transaction is far simpler than most public-company M&A. Gemini's dual-class structure gives Class B shares ten votes each, and the Winklevoss twins hold all of them, roughly 94.7% of total voting power. It is a Nasdaq-designated controlled company. There is no proxy fight, no activist interloper, no drawn-out process. Board approval and a majority of voting power both run through two people. The entire negotiation is whether Cameron and Tyler want to convert a controlling stake in a declining exchange into a meaningful HYPE position and the distinction of bringing Hyperliquid onshore. On structure, the buyer wouldn't be the protocol or the foundation directly. NYDFS probabl wants a US entity with named officers, not an offshore foundation. The path is a Delaware HoldCo, funded by the Hyper Foundation but legally distinct, that acquires Gemini and keeps the regulated subsidiaries intact. The L1 stays a separate permissionless layer that never touches a US customer. Polymarket already ran this playbook. Offshore, non-KYC, with a CFTC settlement on its record, it bought QCEX (a licensed DCM/DCO) for $112M in July 2025, ring-fenced it as a US entity, and relaunched onshore in December. Hyperliquid starts from a better position: no enforcement history, US users geofenced, and active dialogue with both agencies. Hyperliquid generates substantial cash flow and sits on an enormous treasury. It should be much more aggressive about deploying both strategically. let's stop the buy back and burns and play offense.

• 
  (Ø,G) (@babyelon_eth) reported 3 minutes ago

  @krakenfx that's impossible dream, you or anyone won't give it an we can't get it

• 
  WWJD (@JW_WWJD) reported 5 minutes ago

  Kraken Funded — can someone explain this? I’ve been experiencing unusually fast losses on my Funded accounts, so I started documenting the pricing. These two screenshots were taken at 6:00 PM — same token, KAITO, inside Kraken. Regular Kraken: $0.7211 Kraken Funded: $0.7008 That’s about a 2.8% difference at the exact same time. Earlier today I documented even larger discrepancies of roughly 8–9%. When a Funded Challenge has strict maximum-loss limits, these price differences can have a major impact on whether an account survives. This has happened repeatedly over several days and across two of my Funded accounts. I’ve contacted Kraken Support and asked for a formal investigation. I have timestamped screenshots documenting everything. I’d like an explanation of what price feed Kraken Funded is using and why it differs this substantially from Kraken’s own displayed market price. @krakenfx Please investigate and rectify this.

• 
  lvnbbs_bnb 🐬TermMax (@lvn_crypto) reported 7 minutes ago

  @krakenfx the 5% volume spike looks pretty rigged though maybe it is just a glitch

• 
  クリプトトレイン / TAIKI KUMURA (@blt_s) reported 11 minutes ago

  @krakenfx @WilliamsF1 Standing in the rain at Suzuka taught me that access is the only currency that doesn't devalue when the race starts.

• 
  AVLDhee.aim (@AVLDhee029) reported 14 minutes ago

  @atitty_ Fix it @krakenfx

• 
  Powerman (@powerman1973gm1) reported 14 minutes ago

  @krakenfx I write the Kraken Support that there was a wrong transaction to my account.

• 
  Bear (@Yaloush23) reported 14 minutes ago

  @krakensupport But you can disable all functions for without being notified or how to resolve the issue.

• 
  Noah (@NoahLFC21) reported 15 minutes ago

  @SimonDixonTwitt Hey Simon wondering if you can help have been waiting on a response from @BankToTheFuture admin re access to account/ lost 2FA codes in order to realise @krakenfx investment

• 
  Bear (@Yaloush23) reported 21 minutes ago

  I got suspended today from @krakenfx @krakensupport @Krak without any notification can't withdraw neither deposit in my Kraken account. There has been no communication with me about any issues. I am very disappointed in Kraken been an active member since 2021.

• 
  Salty Sherry (@SaltySheriKoko) reported 22 minutes ago

  @Timmcgrew91 @caniok1111 @krakensupport Don’t even try to get help here. They are scammers. My Kraken funds were held for 90 days. I got scammed trying to fix it

• 
  YHWH is KING #KASPA (@StAnSaHa89) reported 22 minutes ago

  @krakenfx help my colombian people :( rebuild

• 
  Min 🥤 (@minhokim) reported 23 minutes ago

  @Sixers228 @krakenfx Appreciate the support

• 
  Cody | shipitplz (@brandables) reported 24 minutes ago

  What's the point of paying for @krakenpro / @krakenfx / @krakensupport when I still can't even get my issues resolved. Such a scam. Ticket # 22377312

• 
  BTCBOBK (@KMANGTR) reported 24 minutes ago

  @krakenfx Sell that dog ****

• 
  Someone (@SomeoneNor) reported 31 minutes ago

  @krakenfx fix my fking old car lol

• 
  Lemon (@lemondotfun) reported 35 minutes ago

  @krakenfx keeping robinhood chain access inside the kraken app cuts out a bunch of wallet hopping

• 
  Lea Thompson (@LeaT_Design) reported 36 minutes ago

  @xStocksFi @krakenfx another day another tokenized stock on solana. who's tracking actual settlement volume on this ****?

• 
  Afan Aziz (@afanazizoutbind) reported 40 minutes ago

  DAY 10. STILL NOTHING. 10 days since @krakenfx blocked my funds. 5 days since a human finally responded and said my case was being escalated to a specialized team and still zero actual resolution. No access to my funds. Just another generic “we received your request” email.

• 
  divotends 🐂🀄️ (@divotends_) reported 41 minutes ago

  I feel like @krakenfx is about to list $ANSEM any second now just based off the fact their DEX is really glitching when you try to access it

• 
  Professor Satoshi.🕯️ (@satoshiheist) reported 42 minutes ago

  After helping Kraken team directly with their UX/UI for 4 hours on their options product they thank me by putting my account in reduce only mode since I am travelling abroad from my home city which is New York City. Now that my account is in reduce only mode I am trying to reduce and am being blocked from doing the very action they restricted me to. There is NO SUPPORT at all. Only robots that go into loops. @krakenfx @krakenpro fix this now. This only makes the case for Lighter stronger.

• 
  Roman Bridger (@RomanBridger1) reported 44 minutes ago

  @PardonMyTake @krakenfx Put me down for a state fair turkey leg

• 
  Satalink (@_satalink) reported 45 minutes ago

  @krakensupport That screenshot is from an email I received from the chatbot. Although it says it is keeping the ticket open, it actually gets "CLOSED FOR COMMENT" which in return marks the issue status as "CLOSED" on my support page activities screen.

• 
  Based Moer (@basedmoer) reported 48 minutes ago

  Moe AI update Scanner is live on @krakenfx USDT pairs. Signals, API, and tracking are running. Supabase as source of truth. /v1 for agents. Next is: Website NFT holder access Signal Registry on Base Sepolia Built on @base

• 
  Utopia (@Gachoki_007) reported 51 minutes ago

  @krakenfx They say never spend money you dont have access to yet For me , right now its about stacking entries A random 1$ trade could become a fortune and that's all that matters now

• 
  OFFICIAL MIKEEZE 🐼🎲🤍 (@MikeEze18) reported 54 minutes ago

  @atitty_ @krakenfx They should fix it fr

• 
  Jiyuu (@jiyuuftw) reported 60 minutes ago

  @krakenfx Yeah, sure. You try to withdraw BTC, you decide that it is review time. I talk to your "support" which is a bot, it says that my options are to close the transaction, OR WAIT 5 BUSINESS DAYS FOR AN EMAIL??!!

• 
  Goodluck (@Adaviize) reported 60 minutes ago

  @atitty_ Damn that’s not good for them Better fix this up before it’s too late @krakenfx