Kraken down? Current status and problems
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Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
Problems in the last 24 hours
The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Kraken users through our website.
- Login (59%)
- Mobile App (18%)
- Transactions (12%)
- Website (12%)
Live Outage Map
The most recent Kraken outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Login | 8 days ago |
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Website | 8 days ago |
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Login | 18 days ago |
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Login | 20 days ago |
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Login | 23 days ago |
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Login | 24 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
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mirel 🧩 $BARD (@zannyzette) reported@bcecil @krakenfx @UXLINKofficial Compliance is slow but compounds trust
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Sarah kim (@LenMac19) reported@Hsquaredcapital @krakensupport Have your issues been solved?
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FiatDemise (@FiatDemise) reported@schmidt1024 Hi @krakensupport , the last update on the page for the Monero withdrawal issue is from 4 days ago? Is anyone actually working on it? Can you give more information on what the problem is?
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Bandit (@BybitsBandit) reportedMy mother is going to die and it’ll be my fault. She is melting away by the day. This it the story, pure desperation: She is in urgent need of a TAVR/TAVI heart procedure, and my assets are frozen because in 2024, I sent a few 15,000 intl transfers to @krakenfx cc @krakensupport I had bought $BTC in 2013-2015, and got wealthy holding them and selling at highs. Got myself a tax attorney in 2017 and did everything right. All trades were sent to him, he compiled everything, and I paid 30% in Capital Gains tax. I was financially independent and still am — but in 2024 I decided to purchase some $BTC (at around $40,000) — and the bank sent me KYC/AML questions through the app itself. At the time I was going through a tough devorce and was in the midst of moving ~300km away from my child. 7 years of a relationship and a promise to my child to not grow up a lonechild+divorcee child like me shattered. I did not see the KYC/AML questions until there was 2-3 days left. Either way the bank closed my account, I thought nothing of it at the time. Fast forward to February 5th 2025 — My house got searched by Tax Authority personnel and $50,000 in undeclared cash from a period (2013-2015) which I sold BTC to FIAT and DID NOT KNOW how to pay tax — this thing became a legal issue and my HW wallets, computer, electronics, seeds, everything got confiscated. The outcome of this whole thing will most likely just be a Tax Fine which is 100% OK. I can handle it. But my case is not prioritzed. (All of this can easily be verified — and Bybit has seen documents, and graciously helped me cover some of the costs for the whole procedure even though they did NOT have to. They know me, my history, and my character, and they reward loyalty)
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Degenerator (@Merkinater) reported@Bluntz_Capital @krakenfx @breakoutprop Nice, I used your code. Thank you ser.🫡 But their interface is awful. Would love to see any tips you have on making their trading window not suck
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MaddiesDaddie (@daddie2maddies) reported@krakensupport I need support but no one responds to chat nor email. I need the limits on my acount lifted. You've been paid back. I still have a surplus of funds. Lack of support makes me believe you're stealing. You aren't stealing, are you?
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J5 (@icomaki2) reported@Bluntz_Capital @krakenfx @breakoutprop Interesting move by Kraken. Curious though, what's the actual value proposition here for traders? Access to more what exactly? Feels like there might be some incentives not being disclosed in this partnership. Would love to hear the specifics beyond the hype.
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Silvermil3 (@Silvermil3) reported@krakenfx Did this attack affect Kraken? If so has the problem been fixed?
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AndrewJackson (@Andr3wJackson) reported@MgkMshrmBrkfst @krakenfx "Bad laws are broken by good people"
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Daniel (@dandi899) reported@krakenfx @HyperliquidX @Paxos There is no deal yet , wtf you talkin about ?
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guitarstar🚀$DOG (@guitarstar87) reported@krakenfx Will always support @krakenfx. They listened to $dog army. They deserve tons of support from $dog army
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Lets Dap It Up (@LetsDapItUp) reported@krakensupport Yes it’s been on hold since Aug 19th at 10:40am when I wired it from my bank. All I have been getting is generic responses from customer support saying it’s been escalated. Thank you for your prompt and swift response in resolving this situation.
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TheGambizz (@TheGambizz) reported@krakenfx Your support team is SLOW AF ngl.
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Lunatic_hoon 🧙♂️,🛠️ 🧙♂️,🧙♂️ (@Muaz_legend1ink) reported@krakenfx Very very very pathetic support your exchange has they dont even care for users my withdrawl is on hold for more than 60hours for apparently no reason and yesterday they said my withdrawl is processed but still more than 30 hours have passed but no withdrawal they dont even
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PEXX (@PEXX_Official) reported@krakenfx @HyperliquidX @Paxos Free USD on/off ramps lower barriers for adoption, and early exchange support could shape market dynamics and validator engagement for months to come
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Trustblock (@TrustblockHQ) reported@DeLoreanlabs @krakenfx Just a thought: does MiCA classification as “utility token” actually help with institutional adoption, or is it still retail-first?
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Lunatic_hoon 🧙♂️,🛠️ 🧙♂️,🧙♂️ (@Muaz_legend1ink) reported@krakenfx Bother to reply to email and if you go to kraken support AI wont let you connect to human agent and repeating same **** over and over and if you complaint on social media support they just say wait . Truely worst exchange this is even tier 3 exchanges have better support
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MaddiesDaddie (@daddie2maddies) reported@krakensupport I need support but no one responds to chat nor email. I need the limits on my acount lifted. You've been paid back. I still have a surplus of funds. Lack of support makes me believe you're stealing. You aren't stealing, are you?
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Zoom (@GamingWithZoom0) reportedSo let me get this straight @krakenfx. #TEL has been been working with US government to become the First Digital Bank and went through all of the proper channels and you guys won't list Telcoin but you guys list some altcoin called Altair WHO DOESN'T EVEN HAVE $50,000 of volume.
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AllMySats 🪐 🧪 (@AllMySats) reported@AlesiaBaseCPO Have been for over a year. Every ticket gets mysteriously closed by @coinbase w/out even attempting to fix my situation. I’ve never had one single issue solved by opening a ticket. Why can’t you be like @krakenfx Worst experience ever. I will continue discouraging anyone from CB
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Maro_kuti 🇳🇬 (@maro_kuti) reported@Bluntz_Capital @krakenfx @breakoutprop $USELESS community will support you. Lemme be the first to use your code. I learnt a lot from your during the useless call. I take back all my words. Hope we’re cool now bro?
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alt_king (@mayur9333) reported@krakenfx I am having issues with 2FA verification, can you please help?
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Craeg.btc (@CryptoCraeg) reported@materkel @krakenfx Do it @krakenfx, you lost me as a customer when you bent the knee to the SEC over staking for US customers. Time to win me back.
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Dope Data 🧊 (@0x_Dope) reported@krakenfx **** memecpoins... ICM Coins like $ZDLT AND $RECC are 100x better
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MaddiesDaddie (@daddie2maddies) reported@krakensupport I need support but no one responds to chat nor email. I need the limits on my acount lifted. You've been paid back. I still have a surplus of funds. Lack of support makes me believe you're stealing. You aren't stealing, are you?
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Dope Data 🧊 (@0x_Dope) reported@krakenfx **** memecoins... ICM Coins like $ZDLT AND $RECC are 100x better
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CoinsPaid Media (@CoinsPaid_Media) reported👉🏻 @krakenfx has expanded access to tokenized shares of major U.S. companies for users in the European Union. The tokenized equity market has a capitalization of over $490 million, with about 66,000 holders, according to @RWA_xyz.
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Bandit (@BybitsBandit) reportedI need to get hold of anyone in @krakensupport — any help?
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MaddiesDaddie (@daddie2maddies) reported@krakenfx I need support but no one responds to chat nor email. I need the limits on my acount lifted. You've been paid back. I still have a surplus of funds. Lack of support makes me believe you're stealing. You aren't stealing, are you?
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Kristina (@MaltyBiscuitTea) reported@iamrebus @WilliamsRacing @krakenfx I didn’t see youuu, this place stopped working again, thank you!🥹🥹