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Kraken

Kraken status: access issues and outage reports

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Full Outage Map

Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.

Problems in the last 24 hours

The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Kraken users through our website.

  • 54% Login (54%)
  • 15% Transactions (15%)
  • 15% Mobile App (15%)
  • 8% Website (8%)
  • 8% Transfer (8%)

Live Outage Map

The most recent Kraken outage reports came from the following cities:

CityProblem TypeReport Time
Trenton Mobile App 24 hours ago
Paris Transfer 18 days ago
Toronto Transactions 18 days ago
The Dalles Login 28 days ago
Bonn Transactions 2 months ago
Zwischenahnerfeld Login 2 months ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Kraken Issues Reports

Latest outage, problems and issue reports in social media:

  • tesleum
    Tesleum (@tesleum) reported

    @rocco_russo11 @krakensupport Disaster support

  • franlynchh
    Francisco Lynch (@franlynchh) reported

    need @krakenfx support ASAP @krakensupport

  • Steffan0xd
    Steffan (@Steffan0xd) reported

    @Payward @krakenfx Solid numbers for sure but I really want to see if this growth actually lasts once the market volatility settles down.

  • glboi97281375
    Isabella De Mello (@glboi97281375) reported

    @MeMexc2222 @krakensupport Message @Rick_cybertech for help

  • Macdm1982
    NEX (@Macdm1982) reported

    @krakenfx @Krak @krakensupport 3- this is not the customer service I would expect from a company of your standing, one I have used corporately for many years. I've recommended you to many people over the years but this leaves a bad taste. How it can take 4 days to resolve a simple issue that yes people have

  • Web3Resolve
    ChainResolve (@Web3Resolve) reported

    @PietroValenti59 @krakensupport I understand your frustration. I’ve already passed your inquiry and ticket details to the support team handling withdrawal complaints on the platform. I’ll update you once there’s feedback on the BTC withdrawal status.

  • SUDHS_SOLANA
    SOLBTC 🇬🇧🇮🇳 (@SUDHS_SOLANA) reported

    @brian_armstrong Moved to @krakenfx from your ****** exchange and customer service!

  • dahud_mj
    DahMJ🧞‍♀️ (@dahud_mj) reported

    Literally all customer support service from other exchanges i’ve used are never like this. @krakensupport i’m fed up at this point You do not want to resolve my case.

  • FakeSports27
    Rodney tapia (@FakeSports27) reported

    @krakenfx holding my funds and I can’t access them. Ridiculous

  • supersavvv
    Supersavv (@supersavvv) reported

    @krakenfx @krakenpro @arjunsethi This is the EXACT opposite of cryptocurrency’s purpose! Holding users money hostage, preventing access to funds

  • SnoopyDoop0o
    SnoopyDoopy (@SnoopyDoop0o) reported

    @vstarbanks @krakenfx And why dont you just give them what they ask? If you’re clean then where is the problem?

  • bertie_cee
    Rob Cockerton (@bertie_cee) reported

    @SpursOfficial @krakenfx Tel & Richy ffs awful just awful that they start 😫🤦🏽

  • ordinalrio234
    Daniel (@ordinalrio234) reported

    @Cryptolution @krakenfx @lobothewolfpup wtf is Lobo?

  • idonthaveacluee
    Daniel Levy (@idonthaveacluee) reported

    @SpursOfficial @krakenfx Come on.. what ********. We need to win

  • Marcus_Analyst
    Marcus | Macro Strategist (@Marcus_Analyst) reported

    @krakenfx Fiat loan? Another way to get ****** if you dont track ****.

  • qrizwani
    Qamar Rizwani (@qrizwani) reported

    @krakenfx 24/7 crypto access during real-world chaos is exactly why this tech matters.

  • GAS_CBRC20
    $GAS (@GAS_CBRC20) reported

    @AfricaloboArmy @krakenfx Did they say why? Did Solgun have any influence on that decision? I would agree that other assets still listed on Kraken have less attention and support

  • TinayeChigidi
    tinz (@TinayeChigidi) reported

    @SpursOfficial @krakenfx Today we go down

  • AIRA_Robonomics
    Airalab 🛠 Robonomics (@AIRA_Robonomics) reported

    @krakenfx: XRT is winding down its Kusama parachain within ~1 month.

  • grod_gg
    Grod (@grod_gg) reported

    @vstarbanks @krakenfx Damn, tried customer service?

  • h4t3rsgonnah4te
    Enzo Lobo (@h4t3rsgonnah4te) reported

    @proofofcar @krakenfx @lobothewolfpup the most frustrating thing here is Kraken didnt say why? Volume, higher than other runes on Kraken (Not shitting on other runes just being objective) Community still strong On the development side I can really say its top 1 Supporting the ecosystem: always like wtf.. why?

  • blockbusinessOF
    BlockBusiness 💹 (@blockbusinessOF) reported

    @krakenfx @JonathanJachym DO NOT USE KRAKEN, THEIR SUPPORT IS HORRIBLE, THEY KEEP STALLING YOU UNTIL YOU GIVE UP. DO NOT USE KRAKEN, DO NOT USE KRAKEN

  • karanrumana1
    karanrumana (@karanrumana1) reported

    @matthew71146160 @krakenfx will also delist $ewt volumes are just around nil, nobody want to buy this **** coin, nobody even knew about this #scam , @edhesse79 no new volumes, Holder are selling. No roadmap for this year and Daniyal also leaved, no one left to run this.

  • blockbusinessOF
    BlockBusiness 💹 (@blockbusinessOF) reported

    @krakenfx @phugazinomics @coinfessions The worst exchange in the world, support doesn't respond, they're holding my USDT, don't use Kraken.

  • Saltysalmon24
    𝕾𝖆𝖑𝖙𝖞𝖘𝖆𝖑𝖒𝖔𝖓 (@Saltysalmon24) reported

    @krakenfx 💰 Price Per Slice 1 slice = $250 million 1 bite = the price of a Lamborghini 1 pizza crumb = house down payment money

  • schlingel77
    Schlingel77 (@schlingel77) reported

    @krakensupport @jespow Early customer of Kraken since 2017 here. Much fun with Kraken in the early days, did a full KYC verification 6 times (!) since then. Now you want me to do a KYC AGAIN, get my biometric data, and I should agree that you sell my data to third partys ?

  • blockbusinessOF
    BlockBusiness 💹 (@blockbusinessOF) reported

    @krakenpro DO NOT USE KRAKEN, @krakenpro @krakensupport THEIR SUPPORT IS HORRIBLE, THEY KEEP STALLING YOU UNTIL YOU GIVE UP. DO NOT USE KRAKEN, DO NOT USE KRAKEN

  • The_man_ameenn
    0x-ameen (@The_man_ameenn) reported

    @ox_vanguard @krakenfx This looks crazy wtf ahah

  • Oyamizator
    Zaur Tralala (@Oyamizator) reported

    @krakenfx it is a shame the people working in support and custumer service. If you externalse a Service in India, make sure it works. I ve been waiting 2 months to reactivate my account, provided all info, and still waiting. I give one week more, otherwise I move to @coinbase

  • supersavvv
    Supersavv (@supersavvv) reported

    @Funnyhoodiecli1 @krakensupport Did they fix your problem? I’ve had 2700$ cash instant withdrawal not process + 1500$ ETH transfer not process and it’s been over 24 hours