Kraken status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Kraken users through our website.

• Login (54%)
• Transactions (23%)
• Website (8%)
• Mobile App (8%)
• Transfer (8%)

Live Outage Map

The most recent Kraken outage reports came from the following cities:

City	Problem Type	Report Time
City of Brussels	Transactions	4 days ago
Trenton	Mobile App	13 days ago
Paris	Transfer	30 days ago
Toronto	Transactions	30 days ago
The Dalles	Login	1 month ago
Bonn	Transactions	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Kraken Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ink Hub 🫟 (@InkHubHQ_) reported 6 minutes ago

  @krakenfx This is huge! Finally retail gets real IPO access 🚀

• 
  J (@jkc0le) reported 7 minutes ago

  @krakensupport @Rvn_net Your support queue is current over 500 minutes to speak to a live agent. I've had funds stuck and an open ticket for two weeks, where I've been told it has been escalated. To date your team can't tell me what the issue is or if my funds are even available/secure still. Wtf guys

• 
  hggg🔻 (@Homero23G) reported 9 minutes ago

  @Sylogbu @krakenfx Oh please, its down 95%+ from all time high and down 60%+ just this past year alone… it’s absolute trash and you know it.

• 
  LettsTrade (@PlumbGuard) reported 13 minutes ago

  I’m very upset with @krakenfx I’m a loyal customer and I know space travel is fake and your trying to sell me stocks of company which can’t even make a rocket what don’t explode 💥

• 
  .... (@lullalelomera) reported 13 minutes ago

  @krakenfx Fix my account i need money back 😭😭😭

• 
  RokitG (@rokitdotgg) reported 14 minutes ago

  @krakenfx no yield on USDC no xStocks no priority support dogshit app, dogshit debit card zero

• 
  dafusia (@dafusiamusic) reported 15 minutes ago

  @krakensupport You've been saying the generic thing for the last 24 hours on email too - there is no real reason to hold a customer's deposit and not accept it into the customer's account. Either you should confirm the deposit or decline it so it returns to the customer #Kraken

• 
  Rigo Cruz (@LankyGBC) reported 15 minutes ago

  @krakensupport @krakenfx @krakenpro it’s been 6 days without any help with my money you guys are withholding from me this is my ticket #21510161 you guys are withholding 114$ from me that I deposited on Friday please help me resolve this problem as soon as possible

• 
  Cheryl (@Yinepu2025) reported 17 minutes ago

  @krakensupport Youre notifications are still opening the app without authentication. Each notification. Ive allready lodged this. One notification about solana and then fixed. Where notification after Opens your personal account. Wtf @krakenfx

• 
  Ryukyuu 👩‍🚀 (@AkiraRyukyu) reported 21 minutes ago

  @Zain_Onchain @xStocksFi @krakenfx This feels like early access hype more than anything real yet

• 
  Block Tax (@CryptoTaxG) reported 21 minutes ago

  @CoinDesk @krakenfx 56 million forms, a third under $1 — this is what happens when you tax micro-staking rewards and dust payments as ordinary income at receipt. The fix isn't better reporting software. It's a de minimis threshold and a rethink of when staking income crystallises.

• 
  Chris Liberty (@Chris4Liberty) reported 22 minutes ago

  @krakensupport I haven’t been able to log in for many hours.

• 
  .... (@lullalelomera) reported 22 minutes ago

  Anyone can help me get my account of @krakenfx unblock after card used its restricted for no reason and now no response from last 24 hours..any help is appreciated

• 
  Rigo Cruz (@LankyGBC) reported 25 minutes ago

  @krakenfx What’s going on with my money I put over $100 into your app and have yet to have any form of support this has been going on for 5 days every time I get a email it’s just them saying there going to bring it to a specific person or something I want my money

• 
  Jackyhood.eth | 📝 (@MechinePAN) reported 25 minutes ago

  @krakenpro $100k is NOT a small amount! @krakenfx restricted my account without sending a SINGLE warning or compliance email beforehand, causing my deposit of 100,000 USDC to be completely stuck—neither credited nor returned. For a supposedly "regulated exchange," your customer service is non-existent. My support emails are being completely ignored! Is this how you treat users' fund security? I need an urgent explanation and resolution! Ticket ID: #21467245 @KrakenSupport

• 
  Rigo Cruz (@LankyGBC) reported 26 minutes ago

  @krakenfx This is now the sixth day no help I deposited $114. Why have I not been contacted about resolving this issue yet? You guys are withholding my money this is my support ticket. #21510161

• 
  GG Bond (@BIGBOSS_BRK) reported 28 minutes ago

  @krakenfx When will the APT chain support USDC? I see that the APT chain already supports USDT, but not USDC.

• 
  A (@eee888eee999) reported 29 minutes ago

  @krakenfx On May 28, I transferred 9,999.4 USDT from HTX to Kraken. Kraken immediately froze my account without any notice or explanation. At that time, due to the UK sanctions against HTX, some other exchanges also temporarily froze funds coming from HTX. However, most of those platforms have already lifted their restrictions and resumed normal operations. Kraken is the only platform that is still keeping my account frozen. The review process is extremely slow, and I still have not received a clear explanation or resolution. How is this any different from robbery?

• 
  boone (@BooneW) reported 31 minutes ago

  Despite having an KYC'd account for years and withdrawing crypto two months ago, @krakenfx is now holding my coins hostage pending a biometric face scan. The funds obviously came from my KYC'd bank account. This is bullshit Release my coins, Kraken I like you guys, but if you don't fix this you've lost me as a customer

• 
  Nothisperson (@chunniunai2) reported 36 minutes ago

  @krakenfx @krakenpro I am writing regarding two urgent issues with my Kraken account: No deposit address is shown for any cryptocurrency (including BTC, ETH, USDT, etc.). When I go to the Funding → Deposit section, no address or QR code appears, or it shows an error. I am unable to withdraw any funds. Whenever I try to make a withdrawal, I receive an error message or the option is greyed out / not available. Could you please help me resolve these issues as soon as possible? Thank you very much for your assistance. I look forward to your prompt reply.

• 
  max falkman (@FalkmanMax) reported 36 minutes ago

  @krakenfx I closed my coinbase account, which is dam near impossible and went all in with kraken. Brian armstrong had all that power go to his head way to quick. Whole reason clarity act is taking this long

• 
  Digital Arbitrageur (@digitalarbit) reported 38 minutes ago

  @krakenfx For the next leg down?

• 
  Rina (@tradesbyrina) reported 41 minutes ago

  @KodreKornelius @krakenpro @krakenfx Hi there! I don’t place orders with the DOM or even on Ninja. I execute on Tradovate with OCO orders and just have Ninja/replikanto running. But there shouldnt be any added issues if using the DOM. I recommend using the “market only” feature so that follower accounts execute at market rather than placing limit orders on every account (this can lead to “reverse fills” and other copy trade errors). I’ve tried cloud copiers and another Ninja copiers… Replikanto will bug out maybe once every few months but far less than any other copiers I’ve used

• 
  dafusia (@dafusiamusic) reported 42 minutes ago

  @Aflyon_Thewall @krakensupport i have the same issue and it's sus. I refreshed and it always takes forrevver to load - I'm referring to kraken pro

• 
  DOG•DA•***** (@dogdamassa) reported 44 minutes ago

  @GuntoGotEm @krakenfx The on chain data doesn’t lie. The largest wallets keep accumulating and the number of $DOG long term holders continues to grow. That means the real holders are not selling. What we see on CEX order books is often just a temporary picture created by market makers taking advantage of Bitcoin’s price action to manufacture sell pressure and try to wear people down over time. The goal is simple: create doubt, create fatigue, and shake out conviction. But we’re forged in chaos. We’ve been through worse. We understand what we hold. We’re not going anywhere. If anything, we’re accumulating right alongside the strongest holders.

• 
  Doffy🕸 (@kidyonko) reported 51 minutes ago

  @gwxjean Reaching out to @krakenfx support is pointless cos you'll get an automated response,I had similar issue and after submitting several complaints i got no helpful response,I eventually got aid from a developer,reach out to @FalconTraceHQ

• 
  Notsu (@Notsu311406) reported 51 minutes ago

  @Kropotkin57 @krakensupport @jespow Yes issue can happen but lmao it takes 18 hours and not even fixed? What even worse is they didnt inform about that before i started withdraw Others exchanges always warn when problem happens!

• 
  Jackyhood.eth | 📝 (@MechinePAN) reported 52 minutes ago

  @MrJBurd @krakensupport @krakenfx Hey bro, what's wrong? I'm also having problems with Kraken, and it's still not resolved. I haven't received any emails either. Have your funds or account been flagged for risk control? Look at my profile, I'm experiencing the same thing.

• 
  Garry Howard (@GarryHowark0k) reported 52 minutes ago

  @krakenfx PLEASE STOP USING KRAKEN APP. THEY ARE SCAMMING PEOPLES MONEY. NY ACCOUNT SAYS ‘Access Limited for no reason and I MAKE A REPORT to the email and chat support. They still don’t give me my money. It’s the worst app ever. I wish people wake up.GIVE ME back my MONEY @krakenfx

• 
  Pemburu Bansos | ETHGas ⛽ (@Sedaprasanyaad) reported 54 minutes ago

  @CRYPTOBOYSN @krakensupport @krakenfx If you sent usdt on bsc network to your kraken account, and your fund will not refund by them. Because they not support this network. Hope they will added usdt bsc chain.