Kraken status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Kraken users through our website.

• Mobile App (58%)
• Transactions (17%)
• Login (17%)
• Transfer (8%)

Live Outage Map

The most recent Kraken outage reports came from the following cities:

City	Problem Type	Report Time
Valence	Mobile App	9 days ago
Stockholm	Mobile App	18 days ago
Province de Liège	Mobile App	1 month ago
Mannheim	Mobile App	1 month ago
Paris	Mobile App	1 month ago
L’Étrat	Login	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Kraken Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jefe (@Ghost_OMM) reported 5 seconds ago

  @LionessOnX @cuban_lu @krakensupport They are absolutely useless I’ve been trying to contact them for days and received no help whatsoever.

• 
  James 🇻🇦 (@JamesClips22) reported 50 seconds ago

  Anyone who uses crypto stay away from @krakenfx made a few thousand in deposits the past couple of weeks no problem, made one withdrawal of £800 and they’ve locked my account for 3 days with zero communication, not even an email. AI bot refuses to put you through to live support.

• 
  🇸🇿Lucky Nhlanhla Ma🇸🇿 (@LuckyNh9879) reported 2 minutes ago

  @FabrizioRomano @krakenfx Please write down the names of the countries, as we can't be expected to know all the flags!

• 
  Reconcile Engineering (@ReconcileEngin1) reported 2 minutes ago

  @krakenfx 10 days waiting on your support people/bots to update my email address. Security checks completed and still no access to my account. Come on it’s not that difficult. Just switch off your AI bots for a bit and get me sorted.

• 
  VØID (@wlfclaLTC) reported 3 minutes ago

  @Brandon49170976 @cryptodylnews @krakenfx They do, it’s usually an API data feed issue. The XRP community is the only ones who thinks it means something and goes in to conspiracy theory mode. No verified evidence supports anything beyond technical issues.

• 
  Maija Rousell (@hueprints) reported 5 minutes ago

  @gmissy17 @birdie_dollie @krakensupport Did you still need help?

• 
  Cimbomlu Lalo #Hedef27 (@HeranGoetheller) reported 6 minutes ago

  @FabrizioRomano @krakenfx Fix It For Argentina

• 
  Howard Brown (@BigDog0601) reported 7 minutes ago

  @PAdogah64519 @krakensupport Are you able to get help from kraken because I’m having the same issue

• 
  olivemybestlife (@IamMrOlive) reported 8 minutes ago

  @krakensupport worst support ever ! Waiting three weeks on Priority ticket!

• 
  Edras (@edras6843) reported 9 minutes ago

  @krakenfx @WilliamsF1 Kraken is a scam do not use it. Holding millions of $ worth of funds. So they can fund the World Cup whilst others desperately need the funds they are holding whilst the say the same thing over and over again, goes against there terms of service “, and consumers law

• 
  abramelin (@NonFunHuman) reported 22 minutes ago

  @krakenfx FIX YOUR WITHDRAWAL ISSUE ON SOLANA

• 
  Andres (@MacroPerch) reported 24 minutes ago

  @krakensupport Ok, since you cannot help, can I escalate the ticket? You are confirming my $810 is gone, and it would be too resource intensive to retrieve.. Can I submit any further request to get help?

• 
  Ortam Sabuncu (@ortamanos) reported 26 minutes ago

  @GOVhackersNmyPH @krakensupport Faced similar issues recently, stay strong buddy. Follow me back or Dm let’s talk privately. Inbox @Keironcybertech fraud investigators team for assistance they can support and retrieve your funds.

• 
  GiSar (@sar_gian) reported 27 minutes ago

  @iamlizmarino @krakensupport Same 4 me. Holding for a week. Support never wrote back. They are bs

• 
  Hussain Zulfiqar (@hussainzulz) reported 30 minutes ago

  $TAO is leading the decentralized AI race. First @krakenfx, now it's @OKX showing its support for the Bittensor ecosystem. Long-term bullish.

• 
  FUNCURVE👁️‍🗨️👁️‍🗨️ (@FUNCURVEMEDIA) reported 30 minutes ago

  @krakensupport Portfolio wide hold has been lifted up but still can’t withdraw This sucks a lot 😥😥😥😥 please rectify this issues now

• 
  Artem Titov (@TitovArtem) reported 31 minutes ago

  @krakensupport it has been over an hour and both of my withdrawals are still on hold, while support has not responded. Why are my funds being held and when will these withdrawals be processed? This is XMN on Sui and USDC on Algorand.

• 
  Lucifer Lucifero (@jbfly46) reported 31 minutes ago

  @krakensupport I’m unable to unstake my ETH in bonded restaking using any of the methods provided by Kraken’s AI assistant, nor with any of the methods found on Kraken’s website.

• 
  Ƀ Chris (@CryptoChrisG) reported 36 minutes ago

  @Kropotkin57 It’s like they’re battling for worst costumer support @krakenfx & @coinbase

• 
  Olivia Vande Woude (@cryptoreine) reported 43 minutes ago

  Imo, here's why Kraken pursuing a banking license makes institutional sense... @krakenfx is layering a regulated banking wrapper around its crypto business, to unlock deposit powers, payment rails, & institutional grade trust that exchanges cannot access. 3 reasons: -Deposit economics. Pure exchanges live on volatile trading fees. A banking license enables deposit taking, equalling a) cheaper funding, b) predictable revenue, and stickier relationships. Revolut's 2018 Lithuania license was foundational to scaling into a €40B+ business with diversified products. This reveals a similar playbook. -Access to tradfi rails. Fedwire, SWIFT, SEPA, ACH, direct central bank access require banking status. Kraken Financial (Wyoming SPDI) already secured a Fed master account in March 2026 (the first for a crypto-native firm). An EU banking license would deepen integration globally. Institutional treasuries and corporates routinely avoid moving meaningful capital via unlicensed exchanges due to risk/compliance/policy constraints. -RWA unlock. As tokenized bonds, equities, funds, & receivables scale, institutions demand regulated custody + banking-grade infrastructure for assets. Kraken has already moved aggressively: acquired Backed, listed RWAs, & built institutional offerings. A Lithuanian banking license removes an adoption blockade. Kraken appears to be executing a hybrid strategy: crypto infrastructure PLUS regulated banking (not abandonment of either).

• 
  保护安琪拉的狄仁杰 (@angmuzik11) reported 44 minutes ago

  @krakensupport Ticket #21797210. Kraken’s official Chinese Telegram support told me receiving funds from any crypto wallet/platform was permitted. After an HTX/Huobi-related USDC deposit, my verified account was restricted and I was told to apply for a BVI Specific Licence. I have submitted SOF and licence materials. Please escalate to compliance/sanctions.

• 
  Glengarry “Glen” Ross (@clord983) reported 44 minutes ago

  @Ichie_Utd @FabrizioRomano @krakenfx You’re joking right? They looked awful and needed fifa to get them through. Croatia was robbed.

• 
  leogarbarino (@leogarbarino1) reported 46 minutes ago

  @krakenfx Hey @KrakenSupport, our corporate onboarding has been delayed for 4 weeks with no helpful responses from the standard support channel. As an operating business, we urgently need this escalated to the institutional compliance team to manage our treasury. Ticket: #21429690

• 
  🌊BohemiaN💧 (@XRPDRAGON) reported 47 minutes ago

  @DefendDark @Ripple @krakenfx Is it correct that the XRP price becomes a **** if ripple obtain a license?

• 
  Tywlowk (@tywlowk9785) reported 47 minutes ago

  @edras6843 @krakensupport Same issue I’m going through these guys holding my damn funds saying this manual review bull **** and it’s been one ******* week, they need to sort this **** out

• 
  ohhghetto (@ohhghettoo) reported 48 minutes ago

  @Krak can easily takeover any banking branch in the UK single handed banks are already closing down or being forced to adopt crypto , just use @krakenfx

• 
  OLA🪖🫨 (@funds_001) reported 49 minutes ago

  @soulofdanny_ @FabrizioRomano @krakenfx Dumb slow mf

• 
  Nick (@nicholasfgeorge) reported 51 minutes ago

  The biggest thing holding bittensor:native back is not the tech. It is that nobody can actually buy the subnets. Alpha tokens only trade against TAO. That is protocol design, not an exchange choice. Same structure as early crypto, when every alt traded in BTC pairs and you had to buy BTC first to buy anything else. The difference however is exchanges broke BTC pairing by listing USD pairs. dTAO cannot be broken that way. Every alpha purchase routes through TAO by construction. Structural demand, permanently wired in. But only if the pipes get built. The missing piece is the liquidity map. Stables in, intelligent routing through TAO, alpha out, slippage managed against thin subnet pools. Whoever builds that owns the front door to the entire ecosystem. @krakenfx just became the first major exchange to integrate dTAO natively, with seven subnet tokens on its listings roadmap. The abstraction layer is starting. Retail will click buy in stables and never know they routed through TAO. That is the unlock.

• 
  Ray (@primeray333) reported 51 minutes ago

  @krakenfx Why hasn’t @krakenfx converted over to the new H$ yet? They’ve held our humanity crypto hostage for 10 days said it was a H funding problem while we lost tons of money. We can’t trade, sell or buy. This is ridiculous.

• 
  JustMrPaper (@kachi_pbm) reported 53 minutes ago

  You can’t outwork a failed system. Let’s not lie. THE REASON WE ARE NOT LANDING REMOTE JOBS SO EASILY IN THE TECH SPACE ANYMORE IS BECAUSE OF WHERE WE ARE FROM. Your rejection emails don’t even get to the HR. And if it does once they see you are from Nigeria, they don’t want to do anything with you IMMEDIATELY. Think I’m capping? I was supposed to land a job to join the ux team for @krakenfx that pays me at least $10,000 a month especially with my understanding of crypto and how my passion for their service. I went through their interview and passed the stages. They loved me. But guess what? They see I’m from Nigeria and boom, I don’t get it. They even said in mail “We encourage you to revisit opportunities with Kraken should your location change” Nigeria you are killing dreams !