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Kraken

Kraken status: access issues and outage reports

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Full Outage Map

Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.

Problems in the last 24 hours

The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Kraken users through our website.

  • 64% Mobile App (64%)
  • 18% Transactions (18%)
  • 9% Login (9%)
  • 9% Transfer (9%)

Live Outage Map

The most recent Kraken outage reports came from the following cities:

CityProblem TypeReport Time
Valence Mobile App 28 days ago
Stockholm Mobile App 1 month ago
Province de Liège Mobile App 2 months ago
Mannheim Mobile App 2 months ago
Paris Mobile App 2 months ago
L’Étrat Login 2 months ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Kraken Issues Reports

Latest outage, problems and issue reports in social media:

  • vikrantnyc
    Vik Sharɱa - Cake Wallet & Radar Chat 🇺🇸 📡 (@vikrantnyc) reported

    @Kruwed @krakenfx @cakewallet That's Changenow.. not Cake Wallet. You are really moronic. Our partners do THOUSANDS of trades worth tens of millions PER DAY in Cake Wallet with no issues. Keep trying to push your FUD for whoever you are working for. It's not working though.

  • TriumphAntGo
    TriumphAnt LY Crypto (@TriumphAntGo) reported

    @krakenfx the new good and bad 1. Why? Why are you not allowing scroll shots? I will Never share your BS image, i share mine. 2. Sell has Limit Sell, buy has a different button in a different location, when there is plenty of space as Sell uses. THIS would also clean up the slide bar, U added another dumb button to. 3. Orders SHOULD be on this page, along with trx history. All the garbage you have below this, could be on a separate page. Listen to the users, and you will pass Coinbase and be catching Binance. Your way, Pionex/Webot will be catching up

  • Web3Resolve
    ChainResolve (@Web3Resolve) reported

    @bctcain @krakensupport Thanks for contacting support. Pending transactions are usually caused by network gas fluctuations or temporary node queueingg Please share your transaction hash (TxHash) with us, and we’ll check its status on-chain. Remember:

  • OpenLoopX
    窗口 (@OpenLoopX) reported

    @krakenfx @Mastercard Why isn't support provided for users in China? There is significant demand and a real need for this card here; I hope that support for Chinese users will be available soon!

  • n3li5
    Miles Dyson (@n3li5) reported

    @krakenfx Fair warning on how this platform actually works: "the more you move, the more you're in" only applies to money going IN. Move it OUT and you win 5 days of "pending", 2,789 USDC frozen on a verified account, and a support ticket into the void. #22022567 @krakensupport

  • 1sexlife1
    sexlife (@1sexlife1) reported

    @krakenfx @FabrizioRomano Your krak app is so frustrating, my account has been restricted for 1week now and i can't transfer my money out of it ,till this moment, no response from any service department or team

  • nilanjan
    Nilanjan Sen (@nilanjan) reported

    @krakensupport Hi Team, my fund withdrawal request is pending for 20days. Can u help on this. @kra

  • Whistledown99
    Lord Whistledown (@Whistledown99) reported

    hey @krakenfx are you morons ever going to fix the fact that once a position is open, it's IMPOSSIBLE to add both a stop loss limit AND a take profit limit on your position? You idiots allow people to add both of these BEFORE a position is open, but not after you buy. WTF??

  • colonbarbarian
    Captain Howdy (@colonbarbarian) reported

    @WilliamsF1 @krakenfx Jesus wept, please stop talking and making excuses. Just sort the ******* car out. You have two great drivers. A great engine. The chassis sucks and by definition so does your whole design team. You stopped working on last years car early to focus on this year, and produce a ****

  • PakiTukur
    Mubarak Tukur **** (@PakiTukur) reported

    @krakenfx @FabrizioRomano @krakenfx please help me🙏

  • stealthyshurik1
    stealthyshuriken 🐒🦧 (@stealthyshurik1) reported

    @krakenfx please fix your BRL funding rail. It only ever works half the time

  • mwhitefinance
    Micheal America White Finance (@mwhitefinance) reported

    @PardonMyTake @krakenfx Ya’ll need new bits. This is boring and a time filler. What happened to y’all? Just a bunch of influencers trying to sell **** while masquerading as sports fans for the clout.

  • TGraves122
    HydraBob (@TGraves122) reported

    @TheFlowHorse @krakenfx Coinbase is a **** CEX let alone a usable chain. Zero.

  • cde4gd
    CC (@cde4gd) reported

    @krakensupport @nilanjan Your support process is terrible, I have been trying to change my email with your team for 4 weeks and nobody has responded back

  • alfreedom_dev
    bc1Alfreedom 🟠 🦔 (@alfreedom_dev) reported

    @krakenfx @FIFAWorldCup It was the worst **** ever. This is not american football

  • Derek9o9
    Derek (@Derek9o9) reported

    @krakensupport More customer service reps needed?

  • bbclub007
    Traderg (@bbclub007) reported

    Yo @krakenfx when do you support #robinhoodchain network ? As you see tons of market share and in fact it’s better than ETH and Base. So why can’t you eat the share ? It would be easy on a lot of traders as well.

  • Pupchicoin
    Spook (@Pupchicoin) reported

    @Naz_Web3 @krakenfx @circle Yeah but with this level of support Injective has every chance to be at the top

  • YakuzaDaddy
    yak (@YakuzaDaddy) reported

    @krakenfx @Mastercard which countries can apply from? good ****

  • CryptoEmpressX
    ℂ𝕣𝕪𝕡𝕥𝕠𝔼𝕞𝕡𝕣𝕖𝕤𝕤🤍 (@CryptoEmpressX) reported

    @HursTanner @krakenfx @krakenpro Really? 👀 Man this World Cup has broken my heart lol

  • TriumphAntGo
    TriumphAnt LY Crypto (@TriumphAntGo) reported

    @krakenfx what are we supposed to do while you hold our DEX hostage and the DEX coin is dropping? I guess the only choice is to let it burn, since you have removed our access. I hope you see what you are doing to us!

  • jbfly46
    Lucifer Lucifero (@jbfly46) reported

    @krakenfx Not enough funds for me to be able to place a limit order to sell 15 $NGVC stocks when there’s well over the amount of the regulatory fee in USD in my account? A lot of the errors of the Kraken platform make it seem as if they were intentional in order to keep users on the platform even when they didn’t want to be, and others look like just pure stupidity or an overstressed and overworked staff.

  • Osemka8
    Osemka (@Osemka8) reported

    I don't think it's wise labelling charts like $TAO as weak It's a coin that hasn't made a lower low since Feb compared to every other alt and $BTC as well It's a range lasting for over 2,5 years and has not managed to break down with all that we have experienced in crypto. While it hasn't yet seen a range resolution, treating it as weak is not the right approach IMO. I saw a video from @krakenfx, recorded by @follis_, that got taken down soon after posting and just wanted to say that $BTC looked exactly the same making lower highs and lower lows. Until it didn't.

  • hueprints
    Maija Rousell (@hueprints) reported

    @gmissy17 @birdie_dollie @krakensupport I didn’t ask you for money, I just want to help you ma

  • bishara
    bishara (@bishara) reported

    @TheFlowHorse @krakenfx insane how they burned their reputation every single day … down the drain man

  • Relentless_btc
    J.Dog ᛤ (@Relentless_btc) reported

    @Cookies945 @masterminedusa How is $DOG a scam? It was a free airdrop to over 75k wallets & went to nearly $1Billion market cap in its first year. Atleast do some research before labeling everything as a “scam” The CEO @krakenfx breaks its down nicely in this post.

  • InkDailyTK
    Ink Daily (@InkDailyTK) reported

    Exactly! The endgame for crypto is people using it without knowing they are, it's going to be seemless! For years crypto felt like its own world. The setup was too hard, the UX was rough, and you had to understand too much before you could do anything. That will change with AI, and Crypto will become AI rails or regular infrastructure. In the future, people will simply ask for custom tools, workflows, payments, automations, identity checks, escrow, settlement, authentication, data access, ownership transfers, and agent-to-agent transactions. Under the hood, crypto rails get picked over legacy rails because they're cheaper for that kind of work. Anything that has to transact, verify, authenticate, settle, permission, coordinate, or move value can run on crypto infrastructure. Sure...cards are fine when a person buys a coffee but when software pay software at a fraction of a cent ,or when money has to move across borders at 3am, they're going to break So the future for crypto, won't be user thinking "I am using crypto." - They'll simply think "this just works." That's the main shift this cycle. Crypto stops being a product you have to learn and becomes plumbing that agents use to build and transact at a fraction of today's cost. So bet on infrastructure, bet on @inkonchain & @krakenfx!

  • WallStreetXHQ
    WallStreetX (@WallStreetXHQ) reported

    WSX News:🚨 Kraken Investigating Instant Buy Issue Causing Fiat Balances to Display as €0 for Some Users @krakenfx has confirmed that it is actively investigating a technical issue affecting its Instant Buy feature after some users reported that their available fiat balances were incorrectly displaying as €0 (or the equivalent amount in other supported fiat currencies). According to Kraken, the issue appears to impact the balance shown when users attempt to make an Instant Buy transaction, potentially preventing them from completing purchases despite having sufficient funds in their accounts.

  • officialpcash
    pcash890 🇵🇹 (@officialpcash) reported

    @krakenfx Why is my coin still pending after 6 business working days? This is frustrating

  • denzil_dme54093
    Dr. Evil (@denzil_dme54093) reported

    I deposited the wrong crypto currency on the Kraken platform ( something they don’t accept) so I wrote to their support center… I knew the funds were lost ( in the back of my mind) The amazing support team kept in touch and I got the funds back. @krakenfx . Thank you.