Kraken status: access issues and outage reports
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Full Outage Map
Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
Problems in the last 24 hours
The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Kraken users through our website.
- Login (54%)
- Transactions (23%)
- Website (8%)
- Mobile App (8%)
- Transfer (8%)
Live Outage Map
The most recent Kraken outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 City of Brussels
|
Transactions | 17 hours ago |
 Trenton
|
Mobile App | 10 days ago |
 Paris
|
Transfer | 27 days ago |
 Toronto
|
Transactions | 27 days ago |
|
The Dalles
|
Login | 1 month ago |
 Bonn
|
Transactions | 2 months ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
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NinjaTurtle (@Web3cryptoPump) reportedMassive whale inflows into BTC exchanges despite USDT/USDC depeg jitters. Glassnode NVT signals BTC is undervalued at $64k, but watch the 200 SMA support. If stablecoin reserves tighten, volatility spikes. @Cointelegraph @VitalikButerin @krakenfx #Trading #Web3 #Gem
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disciple13.eth (@Disciple_13) reported@krakenfx Down we go
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monktoshi (@monktoshi) reported@UND3RDOG @krakenfx i'm down like 4 flats
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NinjaTurtle (@Web3cryptoPump) reportedBTC holding $67k support as ETF inflows accelerate. Glassnode MVRV sits at 2.4, signaling room to run before overheating. MACD curling bullish on the daily while RSI stabilizes at 58. Regulatory clarity remains the main catalyst. @coindesk @krakenfx @Cointelegraph #BTC #Crypto
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max falkman (@FalkmanMax) reported@krakenfx I closed my coinbase account, which is dam near impossible and went all in with kraken. Brian armstrong had all that power go to his head way to quick. Whole reason clarity act is taking this long
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Jburdette (@MrJBurd) reported20 back and forth emails with @krakensupport and still no resolution. Same rinse and repeat bullshit by different agents trying to get their KPIs. No real support. @krakenfx is a terrible excuse for a "service" Do better.
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Handa (@ananthanda) reported@krakenfx My elderly parents were scammed, and Kraken has now locked access to funds they urgently need returned to a retirement account before a 60-day deadline. Support keeps saying “watch for an email,” then goes silent for days. Please escalate immediately. #crypto
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Linda Schwartz (@LenkaB99) reported@krakenfx intercepted a transfer of ETH to my Onchain wallet, a wallet that only I have access to, because they suspected. It’s been over two weeks and they won’t tell me when or if they are going to return this ETH to my Kraken account. I don’t recommend Kraken!
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NinjaTurtle (@Web3cryptoPump) reportedBTC dominance holding 58% while RSI signals bullish momentum on the daily. Glassnode MVRV Z-score remains in the accumulation zone, yet retail FOMO is near zero. Once that 200 SMA flips support, volatility will explode. @VitalikButerin @krakenfx @coinbase #Crypto #Market
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DahMJ🧞♀️ (@dahud_mj) reportedLiterally all customer support service from other exchanges i’ve used are never like this. @krakensupport i’m fed up at this point You do not want to resolve my case.
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DOG•DA•***** (@dogdamassa) reported@GuntoGotEm @krakenfx The on chain data doesn’t lie. The largest wallets keep accumulating and the number of $DOG long term holders continues to grow. That means the real holders are not selling. What we see on CEX order books is often just a temporary picture created by market makers taking advantage of Bitcoin’s price action to manufacture sell pressure and try to wear people down over time. The goal is simple: create doubt, create fatigue, and shake out conviction. But we’re forged in chaos. We’ve been through worse. We understand what we hold. We’re not going anywhere. If anything, we’re accumulating right alongside the strongest holders.
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Ź🕸️ (@ALB3D0000) reported@SpursOfficial @krakenfx Send the hammers down today lads
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.... (@lullalelomera) reported@krakenfx Are you only focused on prop business now? Almost 24 hours no help at all account restricted for no reason no support help
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Degen hardy (@HardyDegen) reported@OpenEyesLoves @krakensupport Notify @Coin_RecoveryX on x, before it's too late, i had the same issue I wrote to them, mine has been resolved
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Jackyhood.eth | 📝 (@MechinePAN) reported@krakensupport $100k is NOT a small amount! @krakenfx restricted my account without sending a SINGLE warning or compliance email beforehand, causing my deposit of 100,000 USDC to be completely stuck—neither credited nor returned. For a supposedly "regulated exchange," your customer service is non-existent. My support emails are being completely ignored! Is this how you treat users' fund security? I need an urgent explanation and resolution! Ticket ID: #21467245 @KrakenSupport
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Newokcamb (@btc_rekt) reported@krakenfx Please be true….i am down so bad 🙏🙏🙏
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hggg🔻 (@Homero23G) reported@Sylogbu @krakenfx Oh please, its down 95%+ from all time high and down 60%+ just this past year alone… it’s absolute trash and you know it.
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Pingu's Snowball ❄️ 🇬🇧 (@PinguStacks) reported@FinTradesX @krakenfx @Krak Not FSCS protected as they don't hold a full banking license, but they don't hold fractional reserves and are one of the biggest exchanges in the UK and worldwide, so minimal risk. Honestly mate best thing to do if you're uncomfortable, use it for salary match and cashback, send all savings/bills to a separate main FSCS protected account, so you are only risking what's on the card. Always good to have more than one account. I've bought thousands of $BTC on the platform with no issues at all, one of the safest companies out there imo. I think they are set to IPO later this year or next 👍
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𝕄𝕒𝕕𝕕⚡𝕄𝕒𝕧𝕖𝕣𝕚𝕔𝕜 (@DogpuRanger) reported@Stoopid_She @krakenfx Was there to support $PEP the only L1 blockchain pepe memecoin.
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Jelle Haandrikman 🇪🇺 / 🇺🇦 🇵🇸 🇨🇺 (@jhaand) reported@DaniMayakovski I doubt they even have the numbers right. A trillion dollars sounds a bit much. Or they're stealing personal wallets from Iranian citizens via centralised exchanges. Which would mean that @krakenfx and @binance would be in deep ****.
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PLANNED ARSENAL FAN (@official_01ray) reported@SpursOfficial @krakenfx May you be religated today. So help me God
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Stuart🏴🎸 (@tottyfan) reported@SpursOfficial @krakenfx Sky Sports maxing comment about Djed wearing the protective face mask after having his jaw broken and described it as 'coming together'.
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Anti Ruggers United (@AntiRuggers) reported@vstarbanks @krakenfx I withdrew from Kraken years ago. Skill issue
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Rigo Cruz (@LankyGBC) reported@krakenfx I deposited $114 in Solana and you’re withholding my money. This is the fifth day and yet I have not seen a single person help me. This should not be this hard to resolve.
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Nothisperson (@chunniunai2) reported@dahud_mj @krakensupport i have the same problem, and they haven't solved it yet. It has been 19 days.
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Isabella De Mello (@glboi97281375) reported@MeMexc2222 @krakensupport Message @Rick_cybertech for help
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Dave Woodward (@FarTooManyDaves) reported@SpursOfficial @krakenfx Up or down the 1st thing we sort in the close season is those stupid squad numbers.
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暴富小王子 (@jufacai8) reported@krakenfx Please solve my problem. You can freeze the user‘s account assets at will.
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NinjaTurtle (@Web3cryptoPump) reportedBTC holding $67k with 50 SMA support. Watching DeFi yields closely—don't chase 20%+ APY on questionable stables. With NVT ratio elevated, depeg risk is real. Rotate into blue-chip pools to hedge exposure. Stay liquid. @krakenfx @WhalePanda @saylor #Trading #RWA
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Digital Arbitrageur (@digitalarbit) reported@krakenfx For the next leg down?