Kraken status: access issues and outage reports
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Full Outage Map
Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
Problems in the last 24 hours
The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Kraken users through our website.
- Mobile App (38%)
- Transactions (23%)
- Login (23%)
- Website (8%)
- Transfer (8%)
Live Outage Map
The most recent Kraken outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Province de Liège
|
Mobile App | 11 days ago |
 Mannheim
|
Mobile App | 11 days ago |
 Paris
|
Mobile App | 11 days ago |
|
L’Étrat
|
Login | 11 days ago |
|
Paris
|
Mobile App | 11 days ago |
|
City of Brussels
|
Transactions | 17 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
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Eric Henjum 💙🧢🅳🅶🅱 (@henjumeric43) reported@Adam_Ogilvie_ @SherzodKhanCity @krakenfx It's been attempted. Not saying its impossible but I would not put much effort into it. Plus, I've adapted the mindset of "fck any exchange who hasn't already listed" They've showed their cards and I wouldn't support them even if they listed. I'll stick with the OGs
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hibridotran (@Minunki349449) reported@krakensupport @krakenfx @krakensupport 5 BUSINESS DAYS waiting. €2,400 SEPA Instant deposit to Payward Ireland Limited on hold since June 6th. Verified customer since 2020. Ticket #21613399 Multiple support tickets sent. ZERO human responses. Only automated replies. Where is my money?
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Zarrish Anomage 🧙♂️,🧙♂️ (@zar_rish) reported@dylan1970q7 @krakensupport @krakenpro Day 11 here without no fix
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Inessa (@AiTrustNFT) reported@krakenfx wants millions of users for their network ink, but in the end, they may end up with millions of dissatisfied people who will fundamentally ignore the @inkonchain network. This is a huge problem with all airdrops after TGE.
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GiSar (@sar_gian) reported@krakensupport you black my deposits with no explanation. Support AI is a joke. Cant get to a real person. you suck
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Towards Blissful Moments (@CalmnessWithin) reported@krakensupport hello, I'm having issues with your app as it isn't loading. Thanks
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Howard Brown (@BigDog0601) reported@DanielPerusAO @krakensupport Are you able to finally get some help because I’m having the same issue
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nuria var (@AdrianoGenghi) reported@krakenfx @krakensupport Is from 8/06 I have deposit in pending is not possibile !! I can’t have any human support only bot that say evrytime the same thing @krakensupport this is my ticket # 21583980
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Dom (@dom_de_la_rose) reported@zkDragon i wonder if i can use my @krakenfx or @coinbase login to prove i'm American to access AI?
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Mr Market (@dogreadsnews) reported@krakensupport Ticket # 2159057. I completed the requested security affirmation but my account remains restricted and support has stopped responding. Please escalate.
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Claude (@claudedonze) reportedcan't find my address, the Ref-ID or Transaction ID provided by Kraken on CantonScan (?) anyone @krakenfx can help me out here
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penzlik.base.eth (@penzlyk_s) reportedIf you're in Ukraine and farming on Kraken, read this, frens. @krakenfx just dropped spot fees for Ukrainian Kraken Pro users through Aug 31, 2026. Maker goes from 0.22% to 0% Taker from 0.33% to just 0.05%. No forms, no begging support. It auto-applies to verified accounts (Intermediate and up). Here's the real play: cheaper fees mean cheaper volume. And volume is what feeds your Ink Points farm. You were going to trade anyway — now it costs you almost nothing to stack points while you do it. Zero-fee maker orders for the next few months is not something you sit out. You farming Ink, or still paying full freight?
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GiSar (@sar_gian) reported@iamlizmarino @krakensupport Same 4 me. Holding for a week. Support never wrote back. They are bs
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Rednas (@rednasyeah) reported@krakensupport Thank you for getting back to me and the link. It specifies though that this is a UK specific ban of HTX, so how can this basically block all worldwide people that use, or have used, the htx platform? Perhaps there's something your legal team can do?
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Matrix589 (@ExpressClean1) reported@Bamaboy1XRP @krakensupport I think it might be a liquidity issue with the space x IPO tomorrow.. who knows
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Ray (@primeray333) reported@krakenfx #krackenfx #krakensupport says there’s a incident and that’s why humanity has been locked for 8 days. Every other exchange is trading #humanity kraken denies it’s their issue. They blame it on humanity but nobody else is having problems.
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Howard Brown (@BigDog0601) reported@TheodoreB30917 @krakensupport Are you able to finally get some help because I’m having the same issue
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levoleverage (@levoleverage) reportedyo @krakenfx when do you plan to offer HYPE mainnet support?
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AO Daniel (@iamaodaniel) reported@krakensupport I’m never gonna get my money back from you guys for some reasons I didn’t know How can a company like kraken say they don’t know Roarmoney account or they can’t verify the roar money account I provided You all should employ professional customer service agent smh
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Izulisen (@Izulise) reported@krakensupport My deposit of 109 USDC via Polygon is "On Hold" since June 11. Ref ID: FTfUb2T...Please help resolve urgently.
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Crypto Shark Trading (@cryptoshark0x) reported@krakensupport hello, I'm having issues with your app as it isn't loading. Please help I have already deleted the cache, reinstalled the app and now I cannot even log in after having reinstalled the app on android. Could you please help or tell us what is going on currently?
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Ray (@primeray333) reported@krakensupport The Humanity website only talks about the hack that happened on June 8th. It says nothing about Kraken. Every other exchange is trading Humanity with no problems. So why is Kraken the only one still locked? This has nothing to do with Humanity. This is a Kraken issue.
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Emmanuel – Big Tech & AI Investor (@EmmanuelInvest) reportedRetail investors are taking more control of their portfolios, @krakenfx CEO @DavidLRipley tells @Courtenay_Brown. "A big part of what we're trying to do ... [is] give individuals the same tools, the same data information that big institutions can have access to." #AxiosAMLive.
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Ennina†or ☧🪢 (@enni_nator) reported@Ruben20481 @krakenfx i cant neither. they say its only when you have android 15 but they will fix it soon
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Sha256Cheddar ❤️ ᛤ 🐕 (@sha256cheddar) reported@krakensupport I can’t get real futures trading api key working for my bot. I’m in the u.s. Is it available?
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SONEGO⚡️ (@juliano_sonego) reported@krakenfx What a ****** service,@kraken this new pix deposit company!!! Before it worked fine!!! Don't move on a team that's winning !!payamigo sucks
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nuria var (@AdrianoGenghi) reported@krakensupport Is from 8/06 I have deposit in pending is not possibile !! I can’t have any human support only bot that say evrytime the same thing @krakensupport this is my ticket # 21583980
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Andrew (@andrewsubb_) reported@brian_armstrong Last time I tried to use your app it was incredibly filled with all kinds of process blockers and "you cannot buy this yet", " you need to wait 3 weeks for this approval ", and all kinds of out of the blue showstoppers. @krakenfx had zero issues. Zero (0). So, no thanks.
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Stephane Clousier (@joselpatriota) reported@NotThe20th @krakensupport Have you fix issue?
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Olatoye Michael (@michael_ola1804) reported@krakensupport Pls I can’t have access to message you directly! Can you give me third party or first send me a inbox pls