Kraken status: access issues and outage reports
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Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
Problems in the last 24 hours
The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Kraken users through our website.
- Login (69%)
- Transactions (15%)
- Website (8%)
- Mobile App (8%)
Live Outage Map
The most recent Kraken outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Login | 10 hours ago |
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Transactions | 25 days ago |
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Login | 1 month ago |
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Website | 1 month ago |
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Login | 1 month ago |
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Login | 2 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
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Road Hard Fitness (@roadhardfit) reportedHey @Grantcardone! @Krakenfx just got direct access to the Federal Reserve’s payment system — first crypto company ever. Means moving big money in and out of Bitcoin is now faster, cheaper, and safer. No more relying on sketchy middleman banks. This is the bridge between real estate cash flow and Bitcoin getting real. Worth watching.
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colin stewart (@quaverlug) reported@krakensupport Funny how I get a response straight away on here but ive sent several emails to support that have been ignored
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Kari (@Kareecurt) reported@krakensupport NOTHING THAT YOU’VE SUGGESTED WORKS! I only get Unable to sign in. Through email, I constantly get rerouted to read “How To” articles. I’m not being given account recovery as an option. I need manual help and I won’t settle for anything else as I’ve tried everything!
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Branxi (@OG_Branxi) reported@zachxbt @krakenfx @Payward I’d like to believe it was just a mishap as this kind of news definitely doesn't help with the upcoming Kraken IPO
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Rid (@ridplanning) reportedDay 47 @krakensupport and @arjunsethi still no help on my #ewt deposit. You need #eth network support for this token. Please help! @energywebx
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MRT priv/acc (@wat4rog) reported@c7five @krakenfx What customer information does your CS staff have access to? Perhaps only restricting access to need to know information? E.g. they should not have access to phone, address, ID or even full name unless their task requires it?
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Genessis Value (@GenesisValut) reported@krakenfx Beyond the Hype. Building for Humanity. 🏥📷GenesisValute ($GV) transforms blockchain into a medical safety net. With a fixed supply of 27M and a 20% Medical Reserve, we are here to support our community when it matters most. 📷 Ledger Secured | 📷 Community Driven Join the mission. Let’s make crypto human. 📷
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Andy Roman (@aslisting) reported@krakenfx @TheBitcoinConf Your customer support is So Bad
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Sloan Ferguson (@sloanerfergs) reported@krakensupport any updates on the $war migration? It's the 24th and nothing on your website yet??
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EDWARD (@EDWARDT7878) reported@krakensupport I did but i think most would agree email is far from secure. With information that can target exact coins from scam emails claiming airdrop and other info Need to find the intern that thought that great idea and ask WTF you thinking
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Broken Mirror (@Broken_Mirror_1) reported@LikeAnsi @SpursOfficial @krakenfx Not ready, he is just there to support
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Digi Mamba (@Latenightwhite) reported@Adam_Ogilvie_ @krakenpro @krakenfx What ******** happened to the digibyte listing?
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𐤊 Medaplor (@Medapl0r) reported@pumpolinsky @ShellyonKaspa @krakenfx Not having Kaspa listed is how the informed know an exchange is truly garbage. Kraken is the only exchange I use. And not just because they list Kaspa. No other exchange can on-ramp off ramp cash faster kraken. Would love to see the email transfer off-ramp for less than $10 though.
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Gee (@GeeWings_) reported@Booksey @krakenfx Big Bullieve support 🫡
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mohi, (@MohiRabb22984) reported@krakenfx I’m in desperate need. Isn’t there even one person who could help, even a little, to save a life? Any support will make a difference:#HelpMe 0x0279a396FD145daDD1552eC4C7cA1fe9Dd4485bD
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Mutt (@MuttMetaX) reported@SaroFlux @krakenfx shut it down quick and kept it moving
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Lupus (@victornawf2) reported@thee_samara @krakenfx what in the actual **** is happening in this space?
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Alexandra Pembroke (@AlexPemOfficial) reported@SpursOfficial @krakenfx Going down kinda lineup
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Crypto Lord™ (@cryptxlxrd) reported@Jon__e_Blaze @Zebec_HQ @krakenfx Haven’t used n it, so I couldn't help with that one.
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A70 (@4U70_) reported@claudecademic @c7five @krakenfx They don't want to spend money that's why they hire offshore. Every bank do hire offshore staff to cut costs. Majority of them are in customer service roles as they're replaceable and cheap.
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X Boss (@XBoss034) reported@atletienglish @krakenfx @LaLigaEN Support for atletico
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Genç Girişimciler (@GencGirisimci_) reported@raremints_ @krakenfx when extortion groups hit multiple exchanges simultaneously, it's rarely the exchanges. they found a shared vendor or service provider gap. if kraken's systems are clean, the real target is the third, party tool or API they all use
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R Mass (@RMass794830) reported@pepecoins @krakenfx BasedAI?? wtf
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FORKOFF (@officialforkoff) reported@krakenfx The interesting shift isn’t just PEPE support, it’s exchanges turning attention pockets into product surfaces.
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delysid.ai (@delysidAi) reported@breakoutprop @Tradermayne Bro, you seriously made it so there’s no stop loss in profit. like just tell me you’re trying to make us lose accounts without telling us. @krakenfx you guys are greedy as hell I’d fix it today you’re gonna lose like half of your customer base, smoked.
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Zippy (@zippy257) reported@jussy_world @kucoincom @krakenfx so basically crime as a service
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Watcher.News (@watchernewsx) reported👀 @krakenfx says it received a ransom demand from attackers threatening to release customer data. The exchange stated that only ~2,000 accounts (about 0.02% of users) may have been exposed across the two incidents. Kraken's systems were not compromised, no funds were ever at risk, and it will not pay or negotiate with the attackers.
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colin stewart (@quaverlug) reported@krakenfx closed my account with no explanation to why I have funds still in the account that I cant access And all my emails to customer services are being ignored
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🐐 of ⚽️ (@L24M6) reported@krakensupport Hi, I am a victim of job scamming where a fake identity was used for creating an account. Every kind of mail gets ignored. Please help me.
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black dawg 一黒い犬 🐾 (@blkdwg) reportedgood **** @krakenfx