Kraken status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Kraken users through our website.

• Mobile App (73%)
• Transactions (9%)
• Login (9%)
• Transfer (9%)

Live Outage Map

The most recent Kraken outage reports came from the following cities:

City	Problem Type	Report Time
Paris	Mobile App	6 days ago
Bordeaux	Transfer	7 days ago
Valence	Mobile App	1 month ago
Stockholm	Mobile App	2 months ago
Province de Liège	Mobile App	2 months ago
Mannheim	Mobile App	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Kraken Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Pupurito (@Khodepoopoo) reported 9 minutes ago

  @MostDefinitely6 @krakenfx 0xB6d7DBE4B946B4D6776101B2506e97C39D3F848b i need help bro plz

• 
  Benoit Dubosson (@beniduboss) reported 10 minutes ago

  @hrojantorse @TheFlowHorse @krakenfx I took zoom call with them FOR FREE Because I genuinely liked their product and wanted to help The only thing I told them to change was the fees They changed literally everything else Alas, they’ll remain what they’ve always been, a kickass offramp

• 
  …Is a Real Dad (@divorcedadb00ty) reported 10 minutes ago

  @krakensupport Kinda feels like you should be indicating that? Like crypto in general is in a down trend and my only option is to long so Im just not gonna use funded and now im out $20 😐.

• 
  クリプトトレイン / TAIKI KUMURA (@blt_s) reported 16 minutes ago

  @krakenfx @WilliamsF1 Standing in the rain at Suzuka taught me that access is the only currency that doesn't devalue when the race starts.

• 
  John (@John95172987954) reported 18 minutes ago

  @krakensupport @krakenfx @Krak u/KrakenSupport I sent £1,200 by bank transfer for a P2P trade. The recipient’s account was then restricted, and my payment is now stuck. I’ve asked for days for it to either be credited to the account holder or returned to me. Can you help?

• 
  Ömer (@traderomercan) reported 20 minutes ago

  @krakensupport Really appreciate the thorough explanation the multi party signing point makes sense, and I get why an unsupported chain isn't a one click credit. Two things would help now a rough ETA, and a ticket number to reference going forward.

• 
  Mark - Crypto Recovery (@RecoverwithMark) reported 22 minutes ago

  🚨 Crypto Safety Alert: #AscendEx | #Kraken | #KrakenFX 🛑 Stay cautious if your withdrawal remains stuck as "initiating" or pending for an extended period. Keep all transaction records and verify any instructions independently before taking further action. 📩 DM us for confidential guidance and support if you've been affected.

• 
  Yash Bro (@Yash979797) reported 24 minutes ago

  Ink by Kraken- Still one of the most underrated L2 farms right now. Quick overview: Ink is Kraken’s own Ethereum L2, built on the OP Stack and part of the Superchain. Launched mainnet in December 2024. Designed specifically as a DeFi hub not a general purpose chain. Funding / Backing: Ink received a $42.5M grant from Optimism (25M OP tokens) specifically to build the chain. Parent company @krakenfx is extremely well-funded (raised $800M at $20B valuation in late 2025). So capital is not an issue. $INK Token & Airdrop Status: • Token is confirmed • Fixed supply: 1 billion • Large portion (around 45% according to earlier leaks) is for airdrop/community rewards • Points system is live since April 2026 How points are earned: 1. Kraken Pro activity (spot, futures, holding, staking etc.) 2. Onchain usage- mainly: • Tydro (Aave-powered lending) • Nado (Kraken’s perp DEX) TGE Timeline: Originally guided for July to September 2026. Right now community consensus and advisor signals are pointing towards September 2026. Latest numbers (as of late July): • TVL sitting around $170–200M+ • Daily transactions jumped hard (nearly 295k recently, +77% WoW) • Real app revenue is being generated (not just empty activity) Is there still time to farm? Yes. If TGE lands in September, you still have roughly 5–6 weeks of meaningful activity left. Consistent usage > one big dump. Better to start now than wait for clearer signals. Quietly one of the cleaner CEX-backed L2s with real distribution power (Kraken’s user base). Still farming this one. You? NFA | DYOR @inkonchain @krakenfx

• 
  Chrisncreation.inj 🥷 (@NwudeChris1) reported 24 minutes ago

  @JoshuaAbel68 @injective @krakenfx Indeed, no bridging issues ✅

• 
  jester (@thejester) reported 25 minutes ago

  anyone got a hookup w @krakenfx @krakenpro @krakensupport? need help verifying to use the platform, it won't take my info

• 
  Myk (@mauleani) reported 28 minutes ago

  @PardonMyTake @krakenfx PFT with another awful draft 🔥

• 
  zapzap (@zapzupzep) reported 28 minutes ago

  @pedma7 @krakenfx Was about to switch to kraken but their UI was too unintuitive. Anyway I turned my back to crypto so that problem fixed itself

• 
  Zoefff.eth 🦊 (@Miezz0x) reported 32 minutes ago

  @krakenfx WILL SUPPORT THE $GLMR @MoonbeamNetwork MIGRATION TO THE BASE NETWORK!!

• 
  RekzTV (@kick_rekztv) reported 42 minutes ago

  @EsenEraslan @krakenfx ig im gonna contact Coinbase for a kraken issue? lol

• 
  Jimmy James (@james_jimm80829) reported 42 minutes ago

  @krakenfx @WilliamsF1 When will LATAM be able to access a Kraken card?

• 
  Pupurito (@Khodepoopoo) reported 45 minutes ago

  @THChumor @krakenfx 0xB6d7DBE4B946B4D6776101B2506e97C39D3F848b i need help bro

• 
  Tushant Suneja (@tushant_suneja) reported 45 minutes ago

  institutional crypto access is 90% about @coinbase broker distribution. @krakenfx is 6 months behind.

• 
  Dave Pasin (@dave_pasin) reported 48 minutes ago

  @krakenfx your customer service is abysmal No replies for over a week No help but some ai bit that keeps repeating itself with confusing info Absolutely brutal

• 
  ShibWhalePump 🚀 (@ShibWhalePump) reported 48 minutes ago

  @SamoyedBluecoin @krakenfx Let's support each other and build together! 🤝

• 
  WWJD (@JW_WWJD) reported 50 minutes ago

  this? I’ve been experiencing unusually fast losses on my Funded accounts, so I started documenting the pricing. These two screenshots were taken at 6:00 PM — same token, KAITO, inside Kraken. Regular Kraken: $0.7211 Kraken Funded: $0.7008 That’s about a 2.8% difference at the exact same time. Earlier today I documented even larger discrepancies of roughly 8–9%. When a Funded Challenge has strict maximum-loss limits, these price differences can have a major impact on whether an account survives. This has happened repeatedly over several days and across two of my Funded accounts. I’ve contacted Kraken Support and asked for a formal investigation. I have timestamped screenshots documenting everything. I’d like an explanation of what price feed Kraken Funded is using and why it differs this substantially from Kraken’s own displayed market price. @krakenfx Please investigate and rectify this. @krakenfx

• 
  FutureObserver (@ernestobtc) reported 52 minutes ago

  @Nazzy881146861 @krakensupport @krakenfx My account has been restricted and my €1,500 SEPA deposit has been on hold. I have already submitted all the requested information, but I am still waiting for my case to be reviewed. Could someone please look into my support ticket? Thank you.

• 
  Damilola Afolayan (@damzyy0609) reported 53 minutes ago

  @shufflence @Coinsquare @krakenfx Have you chat up the customer support

• 
  JondeX (@Amine_DeXer) reported 54 minutes ago

  As much as I love @inkonchain and remain optimistic about its future, I also think it's important to tell the truth, because constructive criticism is what helps ecosystems grow. Ink got one of the strongest opportunities in the market, yet the team hasn't fully capitalized on many of them from a marketing perspective. There have been multiple moments where they could have attracted much more attention, users, and liquidity to the ecosystem. Sometimes it honestly feels like the community and builders are pushing the narrative harder than the chain itself. I'm even starting to see some builders giving up on the chain "hopefully I'm wrong". Let's be honest: in this industry, if your ecosystem isn't creating opportunities for users to make money, most people simply won't pay attention or stay for long. And let's stop acting like the airdrop is the only thing that can bring users and attention to your chain. The industry has changed massively from a marketing perspective over the last few years. Attention is earned differently now. Narratives, distribution, community culture, builder support, content, and giving users reasons to stay matter just as much. You have to adapt because the market has already changed. And before launching the airdrop, I think the most important question should be: "Will people still use Ink after the airdrop is over?" Because that's the metric that truly matters. A successful airdrop doesn't create temporary users. It creates long term believers, builders, and capital that remain inside the ecosystem. Having @krakenfx as your parent company is a massive advantage, but to be honest, this is not the level of execution I was expecting from it. Hope things change in the near future... because I genuinely believe Ink has everything it needs to become one of the biggest ecosystems in this space.

• 
  Mernsour Verlarrervey (zetarium) | ETHGas ⛽ (@Mernsour345) reported 54 minutes ago

  @krakenfx I can't login to my account 😭

• 
  ChainResolve (@Web3Resolve) reported 54 minutes ago

  @bctcain @krakensupport Thanks for contacting support. Pending transactions are usually caused by network gas fluctuations or temporary node queueingg Please share your transaction hash (TxHash) with us, and we’ll check its status on-chain. Remember:

• 
  bc1Alfreedom 🟠 🦔 (@alfreedom_dev) reported 59 minutes ago

  @krakenfx @FIFAWorldCup It was the worst **** ever. This is not american football

• 
  Nilanjan Sen (@nilanjan) reported 60 minutes ago

  @krakensupport my withdrawal request is pending for 20days. Can you help on this

• 
  Angel (@YojadKang) reported 1 hour ago

  @blaack_mambaa $ANYONE isn’t listed on @krakenfx they announced a listing late last year and then it never happened and they deleted the post, since that moment it’s been down only, over 90% drop since then and they ignore any questions to why the listing didn’t happen @AnyoneFDN

• 
  Kola (@kolatheactor) reported 1 hour ago

  @abbas_xvii @krakensupport They’re so terrible. I’ve learnt my lesson. Never using them ever again.

• 
  David Bena (@PaperFriendlyNW) reported 1 hour ago

  @cryptoff5 @krakensupport Hi sorry for the inconvenience. Do you still need help?