Kraken status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Kraken users through our website.

• Login (58%)
• Transactions (17%)
• Website (8%)
• Mobile App (8%)
• Transfer (8%)

Live Outage Map

The most recent Kraken outage reports came from the following cities:

City	Problem Type	Report Time
Paris	Transfer	12 days ago
Toronto	Transactions	12 days ago
The Dalles	Login	22 days ago
Bonn	Transactions	2 months ago
Zwischenahnerfeld	Login	2 months ago
Yukon	Website	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Kraken Issues Reports

Latest outage, problems and issue reports in social media:

• 
  HWSS SplitScreen (@HSplitscreen) reported 0 seconds ago

  @krakensupport any update on the payment issue? Been 9 hours since I did 2 purchase orders and the money is no where to be seen. Whilst I understand there is an issue there is no updates on the status page

• 
  Ross (@ashfromua) reported 2 minutes ago

  Coinbase is down for more than 3 hours. Lmao, so happy I left @coinbase for @krakenfx. Literally the worst exchange to trade on.

• 
  Supersavv (@supersavvv) reported 4 minutes ago

  @cryptocom @coinbase I have a withdrawal of 2700$ cash that hasn’t processed in 24 hours and also a 1400$ ETH transfer to a frequently used address that hasn’t processed in 6+ hours. This is at @krakenfx How would you guys resolve this matter for a long time customer?

• 
  AO Daniel (@iamaodaniel) reported 7 minutes ago

  @krakensupport What the hell are you guys doing 😡 I’ll consider kraken support as the poorest and the most disgusting support I’ll ever have in my life cos wtf is all these nonsense about ? My withdrawal have been on hold since over a month now and you guys stopped responding to the email

• 
  Hana (@prettyndlavish) reported 10 minutes ago

  @krakenfx Get my issue resolved now. You don’t get the right to hold my money and not let me speak to a representative. I will sue the **** out of you. I need my withdrawal hold fixed NOW.

• 
  Cryptoheat777 (@Cryptoheat777) reported 11 minutes ago

  @LeonidasNFT @krakenfx Always nice to hear talking points, but I am still down 80% on my $DOG

• 
  Lily Davies (@Lilyuqwf77) reported 15 minutes ago

  @Rupaq_ @krakenfx What problem occurred What kind of warning message is displayed

• 
  Ahmed abdalrahman adam (@uJzLPKNcjGJXGfG) reported 16 minutes ago from Muhājirīyah, Eastern Darfur

  @krakenfx Help me

• 
  ChainResolve (@Web3Resolve) reported 18 minutes ago

  @PietroValenti59 @krakensupport I understand your frustration. I’ve already passed your inquiry and ticket details to the support team handling withdrawal complaints on the platform. I’ll update you once there’s feedback on the BTC withdrawal status.

• 
  ⚔️ ᴿᴱᴵᴳᴺ ᴿᴬᴳᴱ⚔️ (@DARK_AGE_RAGE) reported 19 minutes ago

  Another day of being unable to access my money or crypto… do better @krakenfx @krakensupport

• 
  NEX (@Macdm1982) reported 26 minutes ago

  @krakenfx @Krak @krakensupport 3- this is not the customer service I would expect from a company of your standing, one I have used corporately for many years. I've recommended you to many people over the years but this leaves a bad taste. How it can take 4 days to resolve a simple issue that yes people have

• 
  Lea Thompson (@LeaT_Design) reported 27 minutes ago

  @ChainLinkGod @xStocksFi @krakenfx hell yes but where's the actual ******* settlement layer for this ****

• 
  Mesoshi Akamato (@MesoshiNFT) reported 29 minutes ago

  @krakensupport Ahhh.. I have talked so many times and there is no ticket number bcz u didnt care the issue.. about 7 times u said open ticket and technical deportment will email me.. But...?? @jespow I have history of conversations..

• 
  cointivity (@cointivity) reported 30 minutes ago

  @brian_armstrong I’m no longer a “customer” - I know a drop in a bucket. I think it’s time CB goes back to its roots, just be a simple BTC or KAS wallet and leave the rest to @krakenfx

• 
  LD11 (@LD_PD111) reported 31 minutes ago

  @krakenfx Kraken customer service is next level

• 
  CryptoSimon (@lycha444) reported 33 minutes ago

  @krakenfx Crypto is garbage **** you kraken

• 
  *** $DOG ᛤ (@FreedogecoinCom) reported 34 minutes ago

  If you are not stacking $DOG BITCOIN I can't help you. @xverse @krakenfx

• 
  Francisco Lynch (@franlynchh) reported 34 minutes ago

  need @krakenfx support ASAP @krakensupport

• 
  Rob Edwards (@edwards51311) reported 38 minutes ago

  @Funnyhoodiecli1 @krakensupport Hmm try contacting their support on the app

• 
  K 𝕏 L V I N (@kelvinelove) reported 39 minutes ago

  @krakensupport having issues with in app verification. Tried everything but it doesn't seem to work

• 
  BTCglobal (@BTCglobal_io) reported 39 minutes ago

  @ChainLinkGod @xStocksFi @krakenfx $420M is real. But equities trade on existing rails. Real estate doesn't. That's the harder problem — illiquid assets with no order book. That's the one we're solving.

• 
  feng (@eblog5) reported 44 minutes ago

  @krakensupport Hi, my deposit of 12,851.99 USDT has been stuck in processing for over 48 hours and my account is limited (Ticket #21365214). I have just replied to the ticket email with the official Binance PDF statements and all required proofs. Could you please notify the compliance team to review my submitted documents and release the funds? Really appreciate your help!

• 
  Brave❤ (@Giga_Gab) reported 44 minutes ago

  @SailorManCrypto @breakoutprop @krakenfx The platform they used for trading was god awful to use I did not enjoy the experience in anyway

• 
  Khouli (@Khouli67) reported 46 minutes ago

  @krakensupport I just tried this however I am not able to even login now

• 
  IronT (@irontraveler39) reported 47 minutes ago

  Huge step for security on @inkonchain Migration to @chainlink bring 100% more stability and safety to @krakenfx chain That's critical for current DeFi exploit problem We have 0 hacks on INK and it seems like team will keep going like this

• 
  Luke Gale (@devjobless) reported 47 minutes ago

  @breakoutprop @krakenfx Still waiting for "login with Kraken" so I don't have to KYC again

• 
  Breakout (@breakoutprop) reported 52 minutes ago

  The prop firm industry has a trust problem. Sketchy rules. Delayed payouts. Firms that vanish. The question was never "who has the best promo code." It's "who will still exist when you try to cash out." Backed by @krakenfx. 50M+ paid to traders. We clear the bar. By a lot.

• 
  Oiko (@OikosBack) reported 53 minutes ago

  @krakenfx @coinbureau you should see what the NSA can play with, they have AI that can control your whole body, wild ****...

• 
  Starborne ✨🛸 (@incmarines) reported 55 minutes ago

  @AscendedMAGA @krakensupport They did reach out via email with a nice update and referenced doing a manual transaction back as requested. They didn’t get a definitive timeline on that, but this is progress. Thank you for your support. 🙏

• 
  RationalGaze (@RationalG) reported 57 minutes ago

  @OG_Branxi @krakenpro @krakenfx I wondered why I don't have the leaderboard part in my screen. Thanks for the info 1.5M points wtf lmao