Kraken status: access issues and outage reports
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Full Outage Map
Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
Problems in the last 24 hours
The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Kraken users through our website.
- Login (70%)
- Transactions (10%)
- Website (10%)
- Mobile App (10%)
Live Outage Map
The most recent Kraken outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 The Dalles
|
Login | 8 days ago |
 Bonn
|
Transactions | 1 month ago |
|
Zwischenahnerfeld
|
Login | 1 month ago |
|
Yukon
|
Website | 1 month ago |
|
Tegernsee
|
Login | 2 months ago |
|
Melissa
|
Login | 2 months ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
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osaka pond dweller (@SPCMNandHOBBES) reportedUPDATE: They sent another updated one on 4/20, honestly what ******** is wrong with you @krakenfx taking all my money off this exchange
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lee osio (@sebjay) reported@merve050115 @krakensupport I've been through something similar, have you been able to get any help?
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Rid (@ridplanning) reportedDay 47 @krakensupport and @arjunsethi still no help on my #ewt deposit. You need #eth network support for this token. Please help! @energywebx
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TRASHPANDA🦝 (@TrashpandaXmeta) reported@krakensupport How on earth are u supposed to reach a bloody human beeing on ur page. If it wqsnt for ink id never touch it. Cant verify my acc within browser to get points going, try to send a msg on site. It will never send. Holy fk
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UhhhhJustPhil (@RageSomeMoreBro) reported@Tangem I noticed on your app @LineaBuild under the “exchanges” there’s @krakenfx listed. Kraken delisted LINEA last year which is actually why I moved all my assets off that terrible exchange. I don’t know who can fix that.
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Rid (@ridplanning) reportedDay 51 @krakensupport and @arjunsethi still no help on my #ewt deposit. You need #eth network support for this token. Please help! @energywebx
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Nathan Hylton (@InfiniteOpp) reported@krakensupport Withdrawal of my money has been held for days and nobody is answering to emails, forms and all requests to find out why. Disastrous customer service!!!!
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Crypto Lord™ (@cryptxlxrd) reported@Jon__e_Blaze @Zebec_HQ @krakenfx Haven’t used n it, so I couldn't help with that one.
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Cmrotaryedo (@cmrotaryedo) reported@DeFi_42069 @krakenfx Why you even buying that ****? $ewt
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Neyshaa (@neyshaat) reported@Tiber19855 @nadoHQ @krakenfx I remember this **** more cares about burning fee rather than holding positions for points
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Frank (@FrankXaccount) reported@krakenfx If it goes down = buy! If it goes up = celebrate! Bitcoin to $48K ... !
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Toreador Labs (@toreadorlabs) reported@krakenfx Gm gm to you too @krakenfx still waiting for that 2022 support line to hold. Hope the coffee is better than the charts 💀
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Myles 🎮 Crimson Desert (PC) (@MylesOfGaming) reported@BeckyLynchWWE @krakenfx Awful company
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isaias291.ink (@isaias_291) reported@krakenfx Most run to the TGE as those who need to "debut soon" - but launch incomplete, dependent on narrative and without real support. This takes a price later: token without clear utility, unstable liquidity and community that cools down. The point of Kraken 360 is another: build before promising. Infra, value flow, user retention - all aligned from the beginning. In the end, it's not about hype on day 1, it's about consistency on day 365. Those who arrive whole at the TGE don't need to run after it afterwards.
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千(τ)=乇ㄥ τ卂ㄖ乂丨匚ㄖ ᵐᶠᵉʳ🇲🇽 (@DeFi_42069) reported@AltcoinMami @krakenfx Yea Chico made that sh!t look real good!haha got some just in case this sht takes off down the road
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Mister S (@SignorSharma) reported@SpursOfficial @krakenfx Wtf?? Simons on the left and GALLAGHER as the 10!!??? Omg
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Bing Ling Tim 🐦🔥 (@ling_bing73) reported@krakenfx **** yall. I’m not using your bullshit exchange anymore after theft. Theft is theft.
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Tez (@tjsaynor) reported@SpursOfficial @krakenfx @SkySportsPL as usual. Villa weakened team. Have you seen our injury list you bias pricks. Is this our firsts, is it ****!! Isn't the idea to be status quo. Spurs should suddenly turn over some rested players. Get a grip!!
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Z3r0w 🔶 Traders (@_Z3r0wTraders) reported@krakensupport Hey @krakensupport, thanks for the reply. —We know the on-chain 0.5% tax burn exists, but the community really appreciates exchanges like Binance that go further by burning LUNC from their own trading fees every month and publishing the reports. —This has burned billions and shown strong support. Would Kraken consider doing the same? —It would mean a lot to the global LUNC holders who are still building and believing in Terra Classic’s recovery.
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Noway no how (@NoHow17358) reported@_Z3r0wTraders @krakensupport @KrakenDesktop support!!!
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Z3r0w 🔶 Traders (@_Z3r0wTraders) reported@aricyk1 @krakensupport If you support the community, the community will support you!
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Stalkchain (@StalkHQ) reportedKraken @krakenfx just sued its own custody partner for $25M.....and the details are worse than you think This actually what happened >> On July 31, 2018, Kraken (via Payward) partnered with Etana Custody, for fiat on-ramp and off-ramp services. >>In April 2025, Kraken tried to withdraw $25M and Etana couldn't pay. Guess what Etana Custody allegedly did with the money: >>They allegedly mixed Kraken's customer reserves with their own operational funds >>Funds were also allegedly used for operating expenses, risky investments and a FX hedging strategy where they kept the profits. >>They issued false account statements and dashboard balances showing funds as fully secured and available, despite internal shortfalls. >>When shortfalls arose, Etana allegedly used new customer deposits to cover older ones, creating a cycle dependent on continuous inflows >>when Kraken tried to withdraw their money, they delayed with a fabricated reconciliation issues and misleading explanations.
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lee osio (@sebjay) reported@Gulhayo_Ruzieva @krakensupport I had the same issue last week, have you been able to get any legal help?
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🐐 of ⚽️ (@L24M6) reported@krakensupport Hi, I am a victim of job scamming where a fake identity was used for creating an account. Every kind of mail gets ignored. Please help me.
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Ola.eth (@ola___eth) reported@krakensupport My withdrawal has been pending for 27 hours still no response from support team.
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Kunnida Hing (@HingKunnida) reported@krakenfx Well! Unfortunately I have been scammed not because of Kraken I am using Kraken. You have restricted my access to my money. The only thing I want it to transfer my money back to My bank account!!! Impossible!! Why??
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Anthony Broderick (@Tony_LucidFi) reported@krakenfx I’m genuinely shocked by how poor the user experience has been. I’ve been trying to make a large withdrawal over several days, but it’s now been over a month and I still haven’t been able to access my funds. First, the daily limits were too low. Then withdrawals stopped altogether because my ID had expired, something I wasn’t notified about and had to chase multiple times to uncover. After resolving that, I was told I’d hit my monthly limit. Now it’s a new month, and I still can’t withdraw. This is completely unacceptable. I won’t be using your platform again.
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Jonny Dee (@0xJonnyDee) reported@krakenfx Down, since you jinxed it Kraken!
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crogs (@crogs) reported@krakensupport I'm.switching phones. My password was never saved. The reset email does not go to my inbox or spam folder. Only email I've received is to refer people. I need access before I can turn in my old phone. Why is it so hard to get a live person?
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Rid (@ridplanning) reportedDay 54 @krakensupport and @arjunsethi still no help on my #ewt deposit. You need #eth network support for this token. Please help! @energywebx