Kraken status: access issues and outage reports
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Full Outage Map
Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
Problems in the last 24 hours
The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Kraken users through our website.
- Mobile App (64%)
- Transactions (18%)
- Login (9%)
- Transfer (9%)
Live Outage Map
The most recent Kraken outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Hackney
|
Transactions | 5 days ago |
 Paris
|
Mobile App | 26 days ago |
|
Bordeaux
|
Transfer | 26 days ago |
|
Valence
|
Mobile App | 2 months ago |
 Stockholm
|
Mobile App | 2 months ago |
 Province de Liège
|
Mobile App | 3 months ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
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xstelix (@xstelixxx) reportedThe GPS liquidity flush came worse than expected,they say the move was harder and faster than a simple pullback, consistent with thin order books and a liquidity event (especially on Binance) The same liquidity and spread problems I note on @krakenfx I should mention that the on-size execution is slippery atm. Why do ordinary traders like me notice coordinated, massive-volume sell-offs while CEXs do nothing?
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kIm (@klm99117) reported@krakenfx Its Soo bad ur website don't work
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morgan (@xomorgan___) reported@SpursOfficial @krakenfx yeah i should have known wtf is this
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Ryan Lindsay (@THEryanlindsay) reportedSo far I’m up to 9 calls today from 9 different numbers, all claiming to be a withdrawal error claiming to be @krakensupport . Which is interesting: given the lack of having used it I believe: ever. Not their fault. Keep doing you, Kraken. Scammers suck.
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iammm 💨 (@iam_metamike) reportedSpent 3–4 hours yesterday trying to move my own money from @Revolut to my own @krakenfx account. Not to some random person. Not to a potential scammer. My FCA regulated Kraken account that I have a detailed multi year TX history with. Instead I got the full nanny state experience with my payment stopped, endless questions about what I was doing with my own funds, requests for screenshots, biometric checks, then a security call with an outsourced agent whos English was extremely difficult to understand with a crappy network and seemed to be reading from a script. At some point I was asked to explain how my BTC investment functions? You what 😕 I’m all for fraud prevention. But there’s a point where “protecting a customer” turns into treating a grown adult like they need permission to use their own money. Revolut already had my TX history. The transaction was legitimate. It still wasted hours of my day. Smart verification checks should not take this long it’s not 1997. This is exactly the sort of rubbish neobanks were supposed to kill off, not recreate in 2026. If fintech is going to mean anything, it should mean faster, smarter risk controls and more control over your own money. Permissionless crypto Neo banks like @ether_fi need to take note if they’re truly building a product that works for customers like me. 3 - 4 hours to move funds between two FCA regulated accounts I control with significant history between them is madness in 2026.
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Mom Julit 🚢 (@AeoriDewa) reported@Coco_Airdrop @krakenfx @inkonchain Tesnet support
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Hot Dog Pizza (@thePerkisystem) reported@_tonino_ @krakenfx @krakensupport I’ve been trying to withdraw $2000 for 9 days now it’s been “pending.” All their socials give the same BS that they escalated the issue. The AI bot is absolutely worthless. They don’t answer emails. I’ve had to contact the CFPB and my state AG.
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BKS (@BrianKSouthard) reported@LeonidasNFT @krakenfx All I know, is anyone selling $dog down here is an idiot
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Derek (@Mohamme96672533) reported@krakenfx Is Kraken save for customer deposits now? There seems a big crash around the corner; US is failing to prop up the Japanese Yen ...
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OFFICIAL MIKEEZE 🐼🎲🤍 (@MikeEze18) reported@atitty_ @krakenfx They should fix it fr
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Kai (@maxleveragekai) reported@SillyPunts @Drafttrading @krakenfx Can you actually have access to 400k though since they are the same? Using the same id and all?
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MONITOR THE SITUATION (@MONITORST_APP) reported@Fibonnaci11235 @krakenpro @krakenfx Oh and also yearly highs in a bear market happened. Keep thinking it's a RIZE problem. You'll see.
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Harshvardhan zala (@iamhr23) reported@Atleti @krakenfx @collectibol **** pathetic club
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Graveyard Tories (@ReformFarage) reported@SpursOfficial @krakenfx No room for Pape? Is he injured? A good manager will turn him into a 10-goal a season player. He'll probably leave the club and flourish somewhere. Just look @RyanSessegnon. Back at Fulham and doing fine. God help this club 🙏
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𝙋𝙐𝙇⭕𝙆 🍌 (@Cpulok) reported@Jessdotfun @injective @krakenfx Direct USDC access removes the extra step
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Gabang (@NurAlimin29) reported@PhillyHotspur @SpursOfficial @krakenfx Retard fan, u should go support man u
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Less Than 950,000 BTC to be mined. Ever. (@thestandard1945) reported@krakenfx when are you going to have an AI trading fund within customer accounts with a smart contract to automatically buy BTC with the profits ? @krakenpro @kraken
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MRD (@WHL01) reported@SpursOfficial @krakenfx Wtf that is an awful side am I missing something LWB should start. Bergvall had a stinker and he gets a pick and solanke
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ljj1288 (@pureice888) reported@krakenfx No do i give a **** about them. Keep this in mind it will happen. Matter of time
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Will Adams (@BillyBoyLondon1) reported@krakensupport @krakenfx 3rd UPDATE - KRAKEN Account locked and can’t transact since 17/08 Ticket #22367687. Not received any timeline or feedback on why account locked via email or app bot. BTC transaction on “pending” status since last Monday night. Pls support.
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ValidatorVibes (@ValidatorVibes) reported@krakenfx That 0.111% error rate is the kind of number infrastructure people actually notice
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Will Adams (@BillyBoyLondon1) reported@krakenfx 8 days waiting for access to a $3,000 BTC transaction. Multiple tickets, hours with your chatbot, and repeated “escalations” — still no feedback. I need a human to resolve this. This is unacceptable. #Kraken #Bitcoin
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bal0 (wassie, verse) (@fiat_scare) reportedHoly **** @krakenfx is so much better than @binance, and I just noticed it now after nearly a ******* decade. Bye bye @cz_binance
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AVLDhee.aim (@AVLDhee029) reported@atitty_ Fix it @krakenfx
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Will Adams (@BillyBoyLondon1) reported@krakensupport @krakenfx 2nd UPDATE - KRAKEN Account locked and can’t transact since 17th August. Ticket (#22367687). Not received any timeline or feedback on why account locked via email or app bot. BTC transaction on “pending” status since Monday night. Pls support.
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MicroStratejeet (@MicroStratejeet) reportedWtf @krakenfx I can’t ****** withdraw funds it’s glitched
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BBB🐂 (@Blugo33) reported@krakensupport STFU SUPPORT. WORST EXCHANGE
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Djedi (@Djedi_Eth) reported@PIXEL_HUMANITY1 @inkonchain @krakenfx Yeah I won’t 🙌 But add me to WL so I can mint the real **** tho 🔥🔥🔥🔥🔥
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🇮🇪⚪️🏆 (@THFC_fan7) reported@SpursOfficial @krakenfx STOP WITH THIS **** ORDER ALREADY WEVE HAD ENOUGH
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Akky G (@Akky6767) reported@krakenfx It’s been 10 working days my withdrawal is still in for manual review what is going on??? You guys said 5 working days!!!