Kraken status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Kraken users through our website.

• Mobile App (62%)
• Transactions (15%)
• Transfer (15%)
• Login (8%)

Live Outage Map

The most recent Kraken outage reports came from the following cities:

City	Problem Type	Report Time
Paris	Mobile App	1 day ago
Bordeaux	Transfer	1 day ago
Valence	Mobile App	1 month ago
Stockholm	Mobile App	1 month ago
Province de Liège	Mobile App	2 months ago
Mannheim	Mobile App	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Kraken Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jesse (@jessebabies) reported 6 minutes ago

  @Hanakookie1 @krakenfx @coinbase he may know some things but many custodians using single points of failure requires some public disclosure or verification, no? isn't that the problem we need to overcome here. lets open source what we're doing, especially the largest houses.

• 
  clara (@Shugardaddy217) reported 7 minutes ago

  @krakenfx Hello Kraken. Please kindly inbox me. I have been emailing your supports for 2weeks now over an issue with my deposit. My payment had been on hold please kindly reply to me.

• 
  XPixel (@xpixeladventure) reported 9 minutes ago

  Kraken might be the best crypto exchange in the market. Strong security record. Serious regulatory compliance. Transparent reserves. Competitive fees. Deep liquidity. No history of losing customer funds through an exchange hack. Binance offers more products. Coinbase is simpler. But when security, reliability and trust matter most, @krakenfx is hard to beat.

• 
  Luke M (@L___m_24) reported 10 minutes ago

  @krakensupport trying reopen my account can you help as not getting any reply

• 
  Nilanjan Sen (@nilanjan) reported 10 minutes ago

  @krakensupport my withdrawal request is pending for 20days. Can you help on this

• 
  John Galt Anon (@Shep_Finance) reported 13 minutes ago

  @BoatyRunes The problem is we are quoting the wrapped SOL version instead of it being indexed from @krakenfx. Most people have never heard of DOG and still don't understand it's built on Bitcoin and roughly 80% of it's holders, hold it on BTC wallets (or BTC native cold storage).

• 
  Rednas (@rednasyeah) reported 16 minutes ago

  @krakensupport I've been waiting for over a month now. I want to deposit more funds to kraken, but don't want to risk my funds or my account getting locked up. Please help me and other regular users in this situation out!

• 
  Traderg (@bbclub007) reported 16 minutes ago

  Yo @krakenfx when do you support #robinhoodchain network ? As you see tons of market share and in fact it’s better than ETH and Base. So why can’t you eat the share ? It would be easy on a lot of traders as well.

• 
  R 🐙 (@_RahuI) reported 16 minutes ago

  @BeastTheMascot @krakenfx wtf, why not me

• 
  Patrick Kelly (@PvtrickKelly) reported 17 minutes ago

  @PardonMyTake @krakenfx Surprised apple/pumpkin picking wasn’t picked that **** sucks

• 
  Chrisncreation.inj 🥷 (@NwudeChris1) reported 18 minutes ago

  @JoshuaAbel68 @injective @krakenfx Indeed, no bridging issues ✅

• 
  Xavier Xemard (@toledanogonzalo) reported 19 minutes ago

  @derf_liw @krakensupport Hi! 👋 Let me know if you need any help. I’m here to support you.

• 
  FutureObserver (@ernestobtc) reported 24 minutes ago

  @WichaelSummer @krakensupport @krakenfx My account has been restricted and my €1,500 SEPA deposit has been on hold. I have already submitted all the requested information, but I am still waiting for my case to be reviewed. Could someone please look into my support ticket? Thank you.

• 
  Sina (@anis_ena15) reported 25 minutes ago

  @chaser_trades @krakenfx @coinbase Yeah, gonna move my funds from CB. Garbage

• 
  Mubarak Tukur **** (@PakiTukur) reported 27 minutes ago

  @krakenfx @FabrizioRomano @krakenfx please help me🙏

• 
  Traderg (@bbclub007) reported 28 minutes ago

  Yo @krakenfx when support Robinhood chain ?

• 
  Vickie Arrington (@VickieArri10) reported 31 minutes ago

  @JongenotterSven @krakensupport Hello Support, This is another business day gone and still no update from your team regarding my withdrawal. I need an update on my money. It’s almost a month!!! What sort of treatment is this to your customers? You don’t even reply DMs anymore

• 
  Mark - Crypto Recovery (@RecoverwithMark) reported 33 minutes ago

  🚨 Crypto Safety Alert: #AscendEx | #Kraken | #KrakenFX 🛑 Stay cautious if your withdrawal remains stuck as "initiating" or pending for an extended period. Keep all transaction records and verify any instructions independently before taking further action. 📩 DM us for confidential guidance and support if you've been affected.

• 
  FutureObserver (@ernestobtc) reported 35 minutes ago

  @krakensupport @krakenfx My account has been restricted and my €1,500 SEPA deposit has been on hold. I have already submitted all the requested information, but I am still waiting for my case to be reviewed. Could someone please look into my support ticket? Thank you.

• 
  Spook (@Pupchicoin) reported 40 minutes ago

  @Naz_Web3 @krakenfx @circle Yeah but with this level of support Injective has every chance to be at the top

• 
  Derek (@Derek9o9) reported 41 minutes ago

  @KrakenSupport @krakenfx I have an open ticket #21839264. I have funds that I need access to for risk management. Can someone please review my case or provide an update? Thank you.

• 
  Theoretical Physicist (@Theo_Physic) reported 42 minutes ago

  @krakensupport Fine, but to be fair, you could put some info that MOVR migration in under review or something!!! It would be better this way than not having any info at all and I have to seek help on X. That put #Kraken in a bad light in my opinion. BTW, responses from your AI are chat rubbish.

• 
  jimmy (@108gua) reported 42 minutes ago

  @krakensupport There are many exchanges on the market, and other exchanges don't charge fees for this type of exchange. I chose you because I trust you. I contacted you immediately after the accidental contact because I believed you would help users solve the problem, instead of telling me, "This is your own problem; our fees are clearly stated." It's common knowledge that currency exchanges of the same value on any platform have almost no fees. I hope you can help me resolve this issue.

• 
  Vickie (@ahlllen) reported 43 minutes ago

  @rob7209593 @krakenpro @krakenfx Same thing here. Mines been locked two weeks now and I’m only realizing a lot of people are experiencing the same issue. I regret downloading their app

• 
  JRH (@nejca01) reported 47 minutes ago

  Thank you @krakensupport for your professionalism and support. My BBTC recovery was successfully resolved and my funds were safely returned. This experience confirmed why Kraken has such a strong reputation for customer support. I truly appreciate your help. 🙏

• 
  clara (@Shugardaddy217) reported 47 minutes ago

  @krakenfx Hello Kraken. Please kindly inbox me. I have been emailing your supports for 2weeks now over an issue with my deposit. My payment had been on hold please kindly reply to me.

• 
  Nilanjan Sen (@nilanjan) reported 48 minutes ago

  @cde4gd @krakensupport Their support phone number says number not available. Total fraud company @kra

• 
  Towards Blissful Moments (@CalmnessWithin) reported 55 minutes ago

  @krakensupport hello, can you please do something about the constant unwanted resetting of the settings on the website for prop trading. I'm constantly having to redo my drawings and my other settings for multiple charts. Can you add a button that locks in and saves it manually?

• 
  RepairMiner.AI (@2710Maximus) reported 57 minutes ago

  @krakenfx 12 days. I've been more than patient. My funds are still frozen despite multiple support requests and two formal complaints. Enough is enough. I'm now pursuing all available legal and regulatory action. This was your chance to resolve it. @krakenfx @krakensupport

• 
  Chad_Genuine $DOG (@Chad_Genuine) reported 59 minutes ago

  This is why solana:dog1viwbb2vWDpER5FrJ4YFG6gq6XuyFohUe9TXN65u army will always support @krakenfx They are forward thinkers ✊🏼