Kraken status: access issues and outage reports
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Full Outage Map
Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
Problems in the last 24 hours
The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Kraken users through our website.
- Login (58%)
- Transactions (17%)
- Website (8%)
- Mobile App (8%)
- Transfer (8%)
Live Outage Map
The most recent Kraken outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Paris
|
Transfer | 8 days ago |
 Toronto
|
Transactions | 8 days ago |
 The Dalles
|
Login | 19 days ago |
 Bonn
|
Transactions | 1 month ago |
|
Zwischenahnerfeld
|
Login | 2 months ago |
|
Yukon
|
Website | 2 months ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
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Rareon Alpha (@rareon_alpha) reported@krakenfx Counting down to something big, huh?
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Mesoshi Akamato (@MesoshiNFT) reported@krakensupport @jespow I left Kraken and hope will not come back... And soon will share the issue and conversations.. U will see how they dont care customers and how dont want to understand issue.. They didnt open any ticket just waiting me to forget for sollution
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Brave❤ (@Giga_Gab) reported@SailorManCrypto @breakoutprop @krakenfx The platform they used for trading was god awful to use I did not enjoy the experience in anyway
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Sean Walters (@SeanObud111) reported@danheld @krakenfx Protect sensitive customer data first
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Breakout (@breakoutprop) reportedThe prop firm industry has a trust problem. Sketchy rules. Delayed payouts. Firms that vanish. The question was never "who has the best promo code." It's "who will still exist when you try to cash out." Backed by @krakenfx. 50M+ paid to traders. We clear the bar. By a lot.
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RationalGaze (@RationalG) reported@OG_Branxi @krakenpro @krakenfx I wondered why I don't have the leaderboard part in my screen. Thanks for the info 1.5M points wtf lmao
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Chris Hamberg (@reFleXiveLogiK) reported@krakensupport I don't have an error report because it has literally never broke like that. Even though it is a long lived server that has been running for over a year collecting Xtrain. The connectivity just stopped. The socket stopped, the assets failed to update, but my LAN was stable
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MIKS (@MIKS_ae) reported@krakenfx the community support back-and-forth is the standard reciprocal posting, gm Kraken
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wolf of.Neo - ₿ ( Web3 enthusiast ) (@lockyer83) reported@NeoX_Intern @krakenfx Masssssive 🚀 millions of new crypto users about to start earning $GAS for hodling $NEO, taking advantage of one block finality and 3 second block times, not to mention the ability to enter the EVM world with Neo X 🔥
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Izak (@Izakvdm) reported@krakensupport So when trying to request support about not being able to log in, I have to log in ... please explain the lack of basic procedural/logic thinking?
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Grand Priest 🧡 $DOG (@nomdejue) reportedThis article from Binance highlights something everyone should be paying attention to: No one truly knows how miners will be compensated once all Bitcoin is mined. It’s a long-term issue, but that doesn’t make it irrelevant. Ignoring it now doesn’t make it go away. That’s exactly where innovations like Ordinals and Runes come in. They’re already contributing real transaction activity and helping support miner incentives today, not in some distant future. The reality is, a large portion of Bitcoin is sitting idle in cold storage. It’s not being used. Meanwhile, ecosystems built around Bitcoin are driving transactions, fees, and actual network sustainability. Communities like the solana:dog1viwbb2vWDpER5FrJ4YFG6gq6XuyFohUe9TXN65u is pushing to evolve Bitcoin into something more dynamic, something that can sustain itself for the next 100+ years. Yet most Tier 1 exchanges seem hesitant to support this growth. With the exception of @krakenfx , many are overlooking what’s being built on Bitcoin. So the question is: Are we only focused on preserving Bitcoin as it is today, or are we actually investing in its long-term future? thoughts @saylor and @cz_binance ??
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HWSS SplitScreen (@HSplitscreen) reported@krakensupport any update on the payment issue? Been 9 hours since I did 2 purchase orders and the money is no where to be seen. Whilst I understand there is an issue there is no updates on the status page
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LMNZ (@qweryyzx) reported@krakensupport The problem only affects the main domain. Subdomains are not affected and work correctly ✅
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SkylerBlue (@li01453) reported@krakensupport I’m over the moon — the issue is fully resolved! It took 101 days from Feb 2, and I thought I’d never get this money back. Huge thanks to Kraken for going above and beyond! They didn’t charge me a cent — just needed some patience.
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Techno Luis (@technoluis1) reported@CDemanincor @krakenfx Banks want that green light but policy uncertainty slows everything down. I focus on UAE precisely because stable policy attracts serious fintech talent away from regulatory whiplash.
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Khouli (@Khouli67) reported@krakensupport I just tried this however I am not able to even login now
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Watttttt (@Funnyhoodiecli1) reported@edwards51311 @krakensupport It still isn’t working for me
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goyim (@aymane_eth) reported@SailorManCrypto @breakoutprop @krakenfx this **** is so disgusting bro I have 2 accounts with them, makes me sick these mfs need to be held accountable
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LD11 (@LD_PD111) reported@krakenfx Kraken customer service is next level
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Watttttt (@Funnyhoodiecli1) reported@HSplitscreen @krakensupport Im ******* baffled that this isn’t a major outage they can’t even get the site to ******* work people have stuff to do and they’re taking their time holy **** support is also useless as always.!
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Fomo Sapiens (@ongvan_viet) reported@krakenfx @reapglobal @MoneyGram Moneygram worked well and then stop working at this moment.
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Kunnida Hing (@HingKunnida) reported@krakenfx I need help please 🙏🏽
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shadwo (@vvale_posh) reported@A43701A @krakensupport Hey did you get any update concerning this ? I hv same issue
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NoPumpFun (@Nopumpfun) reported@bananagun @krakenfx Even your reward system is broken u failure
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Tez (@tjsaynor) reported@SpursOfficial @krakenfx @SkySportsPL as usual. Villa weakened team. Have you seen our injury list you bias pricks. Is this our firsts, is it ****!! Isn't the idea to be status quo. Spurs should suddenly turn over some rested players. Get a grip!!
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Z3r0w 🔶 Traders (@_Z3r0wTraders) reportedHey @krakensupport, thanks for the reply. —We know the on-chain 0.5% tax burn exists, but the community really appreciates exchanges like Binance that go further by burning LUNC from their own trading fees every month and publishing the reports. —This has burned billions and shown strong support. Would Kraken consider doing the same? —It would mean a lot to the global LUNC holders who are still building and believing in Terra Classic’s recovery.
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IronRed | SandHive (@IronRedSandHive) reported@krakenfx @MoneyGram It's only a matter of time before this gets shut down. Be careful, fam. 9 months to a year MAX!
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Algo Wine (@AlgoWines) reportedHi @krakensupport I needed to change my residency status and get W-8BEN form instead of W9 Please help me do that. 🙏
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Mduduzi Mlambo (@Lordmduduzi) reported@krakenfx Hi is the support service available this week I been trying to reach them
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Uncle Rico (@PoolRaidCom) reported@Gunghobased @krakensupport Seems they’re working on resolving the issue