Kraken status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Kraken users through our website.

• Mobile App (38%)
• Transactions (23%)
• Login (23%)
• Website (8%)
• Transfer (8%)

Live Outage Map

The most recent Kraken outage reports came from the following cities:

City	Problem Type	Report Time
Province de Liège	Mobile App	10 days ago
Mannheim	Mobile App	10 days ago
Paris	Mobile App	10 days ago
L’Étrat	Login	10 days ago
Paris	Mobile App	10 days ago
City of Brussels	Transactions	16 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Kraken Issues Reports

Latest outage, problems and issue reports in social media:

• 
  F@NTM! (@Jewjubrown) reported 39 seconds ago

  @krakensupport good day please I have not been able to access my account for over 5months. Not on the app not via web. Where can I send an email please.

• 
  Pdxgtr (@Pdxgtr_35) reported 58 seconds ago

  @krakenlistings @krakenfx @CantonNetwork Help set up a two alert setting so I can set a high point alert and a low point alert for tokens please. I just missed a huge profit opportunity on monero cause of this. I could only set 1 alert, I need two. One for upper price and one for lower price points

• 
  Dale (@DaleMont1785) reported 5 minutes ago

  @krakenfx @FIFAWorldCup I recently sent $3000 to my Kraken wallet, no response from support at all, no money and its been over a hour!

• 
  nuria var (@AdrianoGenghi) reported 5 minutes ago

  Is from 8/06 I have deposit in pending is not possibile !! I can’t have any human support only bot that say evrytime the same thing @krakensupport this is my ticket # 21583980

• 
  Elena | Contract Security Auditor (@SecurityElena) reported 9 minutes ago

  @_SEAL_Org @krakenfx sure they fund the 'security' org hope they audit their own **** too

• 
  Taylor1402 (@Taylor14028613) reported 10 minutes ago

  @krakensupport WTF is the meaning of all this

• 
  Nitin Danak (@Nitkama) reported 16 minutes ago

  @krakensupport now I am seating here and no one replying or providing any information and telling me sensitive information, they have no clue what they are doing, No agent on their Kraken Pro support chat, I tried for the whole day

• 
  Fosya (@Fosyartoj) reported 18 minutes ago

  @krakensupport Hello Kraken support. I need your help. My account was closed without my notice after connecting Kraken Wallet. It’s been a month and your team is not answering me :(

• 
  hibridotran (@Minunki349449) reported 18 minutes ago

  @krakensupport @krakenfx @krakensupport 5 BUSINESS DAYS waiting. €2,400 SEPA Instant deposit to Payward Ireland Limited on hold since June 6th. Verified customer since 2020. Ticket #21613399 Multiple support tickets sent. ZERO human responses. Only automated replies. Where is my money?

• 
  stupidtrader (@lostinthechart) reported 18 minutes ago

  @krakenfx @krakenpro @KrakenDesktop How come none of your employees understand English? Im having the simplest to solve issue ever in the whole history of mankind which you guys need to solve on your end. Some how I get ******* idiot customer service employees and explain the problem 02628101026381001817202010 times and they all try to solve a completely different thing thats not even an issue???? Any competent people in your organization or what. Im losing my patience with yall

• 
  Laydeebug “lexoraux.com” (@LaydeeyBug) reported 19 minutes ago

  @krakenfx YOU ARE TERRIBLE. You are holding my withdrawal for no reason. I’ve sent a dozen emails and you’ve not responded to a single one. I want my funds today, and tomorrow I’ll close the account. You are scammers.

• 
  J (@jkc0le) reported 22 minutes ago

  @krakenfx @FIFAWorldCup Yo your new beholder platform is throwing error codes your engineers can't explain. Support is taking a month to get this dealt with, all while customer funds are stuck in earn vaults. When you doing something about this? @cobie we need a kraken support connect. You got one?

• 
  Ponzi Trader (@buyerofponzi) reported 23 minutes ago

  @RookieXBT @krakenfx @FIFAWorldCup If rookie gets tickets and I don’t I’m causing problems

• 
  Crypto Shark Trading (@cryptoshark0x) reported 31 minutes ago

  @CalmnessWithin @krakensupport Same issue on my side currently

• 
  CoinCollector (@boederzeng1) reported 42 minutes ago

  @krakensupport I was a verified customer. Kraken restricted my account without warning while I had an open futures position. UI/app blocked access, but API showed live exposure. I had to close via API, turning about -$26 into -$295. Ticket #21659447. Please escalate.

• 
  Deplorable A (@Crimson_n_Cream) reported 42 minutes ago

  @krakensupport So sent and got a brief contact, but now it has been over FOUR DAYS you have held my money, over something which should take five minutes to resolve and release pay to me. What gives?? Is this the customer service you give to all??

• 
  J (@jkc0le) reported 44 minutes ago

  @krakenfx Can somebody at support please help after krakens system broke and lost my funds? You've had zero help to date and are forcing me down a legal path I prefer not to go

• 
  Ray (@primeray333) reported 46 minutes ago

  @krakensupport The Humanity website only talks about the hack that happened on June 8th. It says nothing about Kraken. Every other exchange is trading Humanity with no problems. So why is Kraken the only one still locked? This has nothing to do with Humanity. This is a Kraken issue.

• 
  Emmanuel – Big Tech & AI Investor (@EmmanuelInvest) reported 46 minutes ago

  Retail investors are taking more control of their portfolios, @krakenfx CEO @DavidLRipley tells @Courtenay_Brown. "A big part of what we're trying to do ... [is] give individuals the same tools, the same data information that big institutions can have access to." #AxiosAMLive.

• 
  stupidtrader (@lostinthechart) reported 49 minutes ago

  @matejbusic @krakenfx @krakensupport Its not legal for sure, sad thing with such things is that legal actions require you to put up lots of capital and will still take over a year before anything will happen. But Kraken lost my trust for sure, they only have AIs as customer service who cant even properly read

• 
  LionessX ₿🦁👠 (@LionessOnX) reported 50 minutes ago

  @krakensupport I just did, thanks so much... it's been happening for days and not the first time and I tried to look for help inside the app/website... thank you!

• 
  撸猫大地 (@gfl123151) reported 51 minutes ago

  @krakenfx Why can’t I log in today? Is this the case for all users in China?

• 
  KT (@21500Karan) reported 51 minutes ago

  @krakensupport Hi Team, Could you please help me with my ticket? No one is responding. I am feeling helpless now.

• 
  Stephane Clousier (@joselpatriota) reported 52 minutes ago

  @NotThe20th @krakensupport Have you fix issue?

• 
  Howard Brown (@BigDog0601) reported 52 minutes ago

  @PAdogah64519 @krakensupport Are you able to get help from kraken because I’m having the same issue

• 
  Nitin Danak (@Nitkama) reported 52 minutes ago

  @krakensupport Kraken support no one is there

• 
  Watergoestosea (@watergoestosea) reported 53 minutes ago

  @krakensupport It's well above, nonetheless you refused saying it's technically impossible. In your page you say that's a standard case recoverable with a $200 fee.

• 
  Pandastg (@Alexis35623) reported 54 minutes ago

  @krakensupport collection threats from PayPal for a fraudulent payment. You are holding my funds and refusing to communicate. I need a human from your compliance team to review my ticket:  #21195546 . Please help me resolve this situation."

• 
  Mesho (@Mesho13568) reported 55 minutes ago

  @benbybit @xStocksFi @krakenfx Hello, my account was restricted on June 4, 2026 and my Fiat withdrawals are locked. No response yet on my Compliance Ticket. Issue is related to receiving USDT from HTX. I’ve submitted all documents. Please escalate. UID: 368658685 — Appeal ID: 737be5ade6654418af7b557dfa32f3d3

• 
  @Xzbit12 (@geofrei31) reported 56 minutes ago

  @solana @krakenfx All that's left is to review the issue of $SOL inflation and, if possible, burn it down to make it explode like @HyperliquidX