Kraken status: access issues and outage reports
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Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
Problems in the last 24 hours
The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Kraken users through our website.
- Login (54%)
- Transactions (15%)
- Mobile App (15%)
- Website (8%)
- Transfer (8%)
Live Outage Map
The most recent Kraken outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Mobile App | 2 days ago |
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Transfer | 19 days ago |
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Transactions | 19 days ago |
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Login | 29 days ago |
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Transactions | 2 months ago |
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Login | 2 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
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adrian defi (@0xadriandefi) reported"Which crypto platform should I use?" is the most common question I get asked by UK clients. It's also the wrong first question. The better one: what risk am I actually taking on by using this platform? @coinbase , @krakenfx and @Revolut can all be useful access points. They are not the same tool. Coinbase: simple on-ramp for beginners. UK-regulated, smooth interface, custody handled for you, which is also the catch. Kraken: more control for informed buyers and larger positions. Cleaner withdrawals, but the operational complexity bites people who never move past the beginner phase. Revolut: convenient for small amounts and existing app users. It was built as a bank that does crypto, not as a place you'd hold for years. The mistake is treating "easy access" as the same thing as "good structure." The platform is only the entry point. Before you pick one, the questions that actually decide whether the platform fits: 1. How long do I plan to hold? 2. How much will I deposit? 3. Will I move funds off the platform? 4. Do I need bank-style cash management? 5. Who else needs to access this if something happens to me? 6. Do I have a record of how I funded the deposit? 7. Have I talked to my tax adviser about reporting it? For small first steps, convenience can be fine. For serious capital, convenience is not a strategy. Crypto access is easy now. Crypto structure is still where most people make expensive mistakes.
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Monkee (@Monkee620) reported@krakenfx Possible you can borrow with XRP as collateral? Long time customer here.
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Cucklife (IQ 294,5) (@enjoyshow589) reported@krakenfx @SECPaulSAtkins @FTC its working again for now. not deleting this until a few hours have passed
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treyerl💎 (@treyerl) reported@BSCNews @avax @krakenfx Bullish for AVAX access!
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Tesleum (@tesleum) reported@rocco_russo11 @krakensupport Disaster support
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David 🍀 (@DavidOfSolana) reported@krakensupport I cant figure out how to send a DM. My support ticket is (21405798). I sold over $500 worth of LINK, and there is no transaction and no money. My LINK basically just vanished when I hit "sell"
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Ian Carroll (@3ian5carroll8) reportedFirst sign into @krakenfx Then get to a desktop browser > order form BTC 10x margin [buy] > profit @ next ORDER BLOCK [$83k] > stop sitting opposite FRACTURE line [-2%] SAME SAME BUT OPPOSITE for your sell order. I mean look.. it’s free money. *PROVIDED it moves*
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RationalGaze (@RationalG) reported@OG_Branxi @krakenpro @krakenfx I wondered why I don't have the leaderboard part in my screen. Thanks for the info 1.5M points wtf lmao
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BlockBusiness 💹 (@blockbusinessOF) reported@krakenfx @phugazinomics @coinfessions The worst exchange in the world, support doesn't respond, they're holding my USDT, don't use Kraken.
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戴维斯双击🔶 BNB (@btc10086) reported@krakensupport @TimOgilvieX Is he your Kraken technical support? Is he responsible for handling emails?
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Tesleum (@tesleum) reported@krakensupport Disappointed support
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Man78 👨 (@Man19788) reported@krakenfx @chainlink I can't believe you are doing it, just now. I never thought Kraken wouldn't be working with Chainlink infrastructure. But it always better to be late than Never
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DahMJ🧞♀️ (@dahud_mj) reportedi still can’t deposit on my account despite completing my kyc and proof of source of funds please help me @krakensupport
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Grod (@grod_gg) reported@vstarbanks @krakenfx Damn, tried customer service?
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?! (@Jamesslee011) reported@SpursOfficial @krakenfx Going down
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Steffan (@Steffan0xd) reported@Payward @krakenfx Solid numbers for sure but I really want to see if this growth actually lasts once the market volatility settles down.
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Sy (@Spotlols) reported@SpursOfficial @krakenfx Don’t let us down, COYS
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Rescuepath (@Takemidown) reported@krakenfx Another leg down...incoming crash!!!
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Grant Burhans (@grantburhans) reported@krakensupport Is the Kraken and Kraken Pro app down right now? I’ve been on both earlier today and can log into my account via laptop but both apps won’t let me in. They tell me to complete my signup?
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NinjaTurtle (@Web3cryptoPump) reportedBTC at $75.6k with Fear & Greed at 25. While memecoins soak up liquidity, look at the protocol innovation in DeFi. TVL growth is the real signal. NVT ratio remains compelling despite the chop. Watch that 50 SMA support. @glassnode @krakenfx @MessariCrypto #Altcoins #Staking
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BlockBusiness 💹 (@blockbusinessOF) reportedDO NOT USE @krakenpro @krakensupport @krakenfx , THEIR SUPPORT IS HORRIBLE, THEY KEEP STALLING YOU UNTIL YOU GIVE UP. DO NOT USE KRAKEN, DO NOT USE KRAKEN
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Enzo Lobo (@h4t3rsgonnah4te) reported@proofofcar @krakenfx @lobothewolfpup the most frustrating thing here is Kraken didnt say why? Volume, higher than other runes on Kraken (Not shitting on other runes just being objective) Community still strong On the development side I can really say its top 1 Supporting the ecosystem: always like wtf.. why?
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cointivity (@cointivity) reported@brian_armstrong I’m no longer a “customer” - I know a drop in a bucket. I think it’s time CB goes back to its roots, just be a simple BTC or KAS wallet and leave the rest to @krakenfx
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ChainResolve (@Web3Resolve) reported@ggggx37lda @krakensupport check your existing support ticket. I’m only discussing the issue you raised and I won’t ask for your password, 2FA code, or recovery phrase. If you have a ticket number, send it over and we can make sure we’re talking about the same case.
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J.P. ZeroX (@YellowNutellaa) reported@BSCNews @krakenfx @chainlink Chainlink need to be studied. So much news but price down continues
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usGOLD (@usGOLDus) reported@krakensupport There is a bug in the Kraken support bot that prevents me from connecting to a human support agent. I already have an open support ticket, but it has been inactive for 11 days without resolution or follow-up. Please review my case manually and assign it to a human support.
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Chronicle (@yugic13) reported@SpursOfficial @krakenfx Time to redeem yourselves from the **** stain season
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Stuart🏴🎸 (@tottyfan) reported@SpursOfficial @krakenfx Sky Sports maxing comment about Djed wearing the protective face mask after having his jaw broken and described it as 'coming together'.
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MΣMΣTIQ (@MemetiqCream) reported@Dagnum_PI @krakenfx btw old contract address still on @coingecko under ´explorers´ who can fix it?
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Connor (@THFCConnor) reported@SpursOfficial @krakenfx May never have to see RKM in a spurs shirt again! Let’s go get the win and stay in this **** league! COYS