Kraken status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Kraken users through our website.

• Mobile App (50%)
• Transactions (25%)
• Login (17%)
• Transfer (8%)

Live Outage Map

The most recent Kraken outage reports came from the following cities:

City	Problem Type	Report Time
Stockholm	Mobile App	7 days ago
Province de Liège	Mobile App	20 days ago
Mannheim	Mobile App	20 days ago
Paris	Mobile App	20 days ago
L’Étrat	Login	20 days ago
Paris	Mobile App	20 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Kraken Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ray (@primeray333) reported 5 minutes ago

  @krakenfx Why hasn’t @krakenfx converted over to the new H$ yet? They’ve held our humanity crypto hostage for 10 days said it was a H funding problem while we lost tons of money. We can’t trade, sell or buy. This is ridiculous.

• 
  yasemin çelik (@nuktedan) reported 8 minutes ago

  @krakensupport I tried different support channels without much success in resolving my concern. Eventually, I received guidance from @AegisCipherHq, which helped me sort out the issue.

• 
  Ray (@primeray333) reported 11 minutes ago

  @Humanityprot @krakenfx @krakensupport #krakenfx Kraken has now completely stopped responding to me. After 10 days of locking my $H with no timeline, their support AI now just says “I’m having trouble answering right now” every time I ask anything .

• 
  Taylor1402 (@Taylor14028613) reported 13 minutes ago

  @krakensupport Yeah I need that ******* help right now cause I don’t care what you guys have to do to send out my money I already had to wait before I could withdraw my first purchase and this can’t happen on my second purchase again

• 
  Matej (@matejbusic) reported 17 minutes ago

  Hi @jespow and @c7five I am disgruntled @krakenfx customer. Lately, Kraken has been freezing funds, no reason given. Communication cut off. 8th day today my $ frozen. I have in turn been warning people on X to stay away from Kraken. Is this really a good look for Kraken?

• 
  Ray (@primeray333) reported 21 minutes ago

  @Humanityprot @krakenfx @krakensupport #krakenfx Kraken locked $H for 10 days stating there was a gateway funding issue with H. All other exchanges didn’t have this problem, many are trading on the new contract. Kraken will not give an answer, very suspicious.

• 
  Ray (@primeray333) reported 21 minutes ago

  @krakenfx Why is humanity still froze? This problem needs to be fixed asap.

• 
  F@NTM! (@Jewjubrown) reported 22 minutes ago

  @krakensupport good day please I have not been able to access my account for over 5months. Not on the app not via web. Where can I send an email please.

• 
  Pandastg (@Alexis35623) reported 22 minutes ago

  @KrakenSupport Help! My account was hacked in early May and my email was changed without my consent. I filed an official police report immediately. Since then, my account has been locked and you have ignored all my emails and formal complaints. ​Because of this, I am now facing

• 
  Travis Schaub (@TimeIsMoneyHQ) reported 24 minutes ago

  @krakensupport That doesn't help or answer my question.

• 
  Kodark🃏 (@kodarkweb3) reported 25 minutes ago

  @Hodl_fm @krakenfx Regulation is the real catalyst. The products matter, but access matters more.

• 
  linktopher11 (@VTLink) reported 25 minutes ago

  @krakenfx has the worst customer service I’ve ever seen. I’ve been stuck talking to an AI bot for three days and not a single actual human has helped me

• 
  Ray (@primeray333) reported 29 minutes ago

  @krakenfx After 10 days, Kraken is still the ONLY major exchange that hasn’t migrated $H to the new contract. Every other exchange has already converted and is trading. Kraken remains completely frozen with no timeline. They claimed it was a “Humanity gateway issue” — @KrakenFX .

• 
  Eric Henjum 💙🧢🅳🅶🅱 (@henjumeric43) reported 29 minutes ago

  @Adam_Ogilvie_ @SherzodKhanCity @krakenfx It's been attempted. Not saying its impossible but I would not put much effort into it. Plus, I've adapted the mindset of "fck any exchange who hasn't already listed" They've showed their cards and I wouldn't support them even if they listed. I'll stick with the OGs

• 
  Maskripto (@fypdonk) reported 31 minutes ago

  @krakensupport Has anyone managed to resolve this issue and get out of it? Or are the funds really still being held?

• 
  RWA Insider (@RwaInsiderX) reported 32 minutes ago

  @krakenfx The risk nobody mentions: Canton is private and permissioned. Trade data hides from the public chain. Great for banks. But liquidity then depends on institutions showing up, not on 1,000s of DeFi wallets. Slow lane.

• 
  Emmanuel – Big Tech & AI Investor (@EmmanuelInvest) reported 33 minutes ago

  Retail investors are taking more control of their portfolios, @krakenfx CEO @DavidLRipley tells @Courtenay_Brown. "A big part of what we're trying to do ... [is] give individuals the same tools, the same data information that big institutions can have access to." #AxiosAMLive.

• 
  J (@jkc0le) reported 36 minutes ago

  @krakensupport @Tradermayne wanna help a dude out with your partner?

• 
  Saanjana Nikita (@Saanjana_Nikita) reported 43 minutes ago

  World Cup 2026 might be the biggest real-world stress test crypto and AI have ever gone through together. Since kickoff, prediction markets have processed more than $2 billion in volume. On its own, @Polymarket is hosting hundreds of active markets tied to the tournament. Meanwhile, @krakenfx became FIFA's first official crypto exchange partner, a milestone that would've sounded unlikely just a few years ago. And behind the scenes? The less glamorous infrastructure is doing the heavy lifting. @chainlink oracles are pulling verified match results on-chain, ensuring settlements aren't dependent on a single centralized bookmaker. No headlines. No hype. Just critical infrastructure doing exactly what it's supposed to do. The AI side tells a similar story. Models are generating match probabilities in real time. Traders are feeding those signals into automated strategies. In many cases, orders are being placed before a human has even finished reading the news. Quietly, AI has become part of the decision-making layer. What's interesting is that none of this is being sold as some flashy vision of "the future of sports." It's already happening. Real users. Real markets. Real money. And that's the signal most people miss. Infrastructure rarely trends when it's working. Nobody talks about it when everything runs smoothly. The attention only comes when something breaks. But what about the systems quietly operating at scale, without needing the spotlight? Those are usually the ones shaping the future.

• 
  Laydeebug “lexoraux.com” (@LaydeeyBug) reported 45 minutes ago

  @krakenfx YOU ARE TERRIBLE. You are holding my withdrawal for no reason. I’ve sent a dozen emails and you’ve not responded to a single one. I want my funds today, and tomorrow I’ll close the account. You are scammers.

• 
  Elena | Contract Security Auditor (@SecurityElena) reported 48 minutes ago

  @_SEAL_Org @krakenfx sure they fund the 'security' org hope they audit their own **** too

• 
  Ray (@primeray333) reported 49 minutes ago

  @Metallicuscj @krakenfx No I haven’t, kraken says it’s a problem with the funding gateway, no eta or anything.

• 
  J (@jkc0le) reported 49 minutes ago

  @TraceNovaRecov @krakensupport now I'm getting spammed like this because you won't respond to my DMs, so I have to take to public forums to get a response. You do see the issue here right?

• 
  nuria var (@AdrianoGenghi) reported 51 minutes ago

  @krakensupport Is from 8/06 I have deposit in pending is not possibile !! I can’t have any human support only bot that say evrytime the same thing @krakensupport this is my ticket # 21583980

• 
  OG Whizzz (@Og_Whizzz) reported 52 minutes ago

  No hockey.. No problem.. Lets go [BUSH] Code "BACK THE BUSH" on @krakenfx

• 
  Maskripto (@fypdonk) reported 52 minutes ago

  [DAYS 3] 🛟 Since my deposit was successfully credited but remains under an internal hold due to the HTX sanction protocol. As a fully verified user for 4 years with a consistent track record, this indefinite hold is becoming highly unreasonable. Leading platforms like Binance, OKX, and WhiteBIT have already refined their screening tools to effectively differentiate between sanctioned entity activity and legitimate personal transfers. I have already provided all documentation to verify the source of these funds. I urge the compliance team to expedite the manual review and release the hold on my balance. I look forward to a swift and professional resolution to this long-overdue issue. Latest Update from Kraken: "No certainty or clarification just waiting and waiting" If anyone has experienced something similar, please leave a comment and let’s work together to seek justice @krakensupport @Xiaodu_HTX #Kraken

• 
  Ray (@primeray333) reported 57 minutes ago

  @krakensupport The Humanity website only talks about the hack that happened on June 8th. It says nothing about Kraken. Every other exchange is trading Humanity with no problems. So why is Kraken the only one still locked? This has nothing to do with Humanity. This is a Kraken issue.

• 
  Ribbitch (@ARibbitFromAfar) reported 57 minutes ago

  @krakenfx @krakensupport Tell your support bot to get me to a human. It’s been over two hours

• 
  GiSar (@sar_gian) reported 1 hour ago

  @krakensupport KRAKEN APP SUCKS. THEY SCAM. SUPPORT IS BULLSHIT. APP IS BS. THEY ARE BS

• 
  $DOG ᛤ (@FreedogecoinCom) reported 1 hour ago

  Strategy bought back the Bitcoin $BTC they sold on sale. If you are not buying $DOG BITCOIN now I can’t help you. Decentralized Fixed Supply on Bitcoin. @krakenfx @xverse