Kraken status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Kraken users through our website.

• Login (58%)
• Transactions (17%)
• Website (8%)
• Mobile App (8%)
• Transfer (8%)

Live Outage Map

The most recent Kraken outage reports came from the following cities:

City	Problem Type	Report Time
Paris	Transfer	5 days ago
Toronto	Transactions	5 days ago
The Dalles	Login	16 days ago
Bonn	Transactions	1 month ago
Zwischenahnerfeld	Login	2 months ago
Yukon	Website	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Kraken Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kentroy Black (@donson_skd) reported 50 seconds ago

  @krakensupport My USDC deposit has been stuck “In Progress” since April 30 though it’s fully confirmed on the Ethereum blockchain. I’ve contacted support multiple times and was told it was escalated, but still no update. Ticket #21228754 Can the Crypto Funding Team review this?

• 
  Mesoshi Akamato (@MesoshiNFT) reported 52 seconds ago

  @krakensupport U replied but u didnt solve anything.. While the $KAT price was 0.013$ I bought from 0.1$ there is fat finger issue and site didnt ask me to confirm the price 10x price difference.. I will share from here to puplic for every body see the issue which u dont want to understand

• 
  Mr. C de’ medici (@ccryptoFinaNCee) reported 3 minutes ago

  @krakenfx support with the burns #Lunc burns

• 
  Lucifer Lucifero (@jbfly46) reported 3 minutes ago

  @krakensupport I have yet to be able to withdraw any crypto from my account with $10k worth of assets in it over a portfolio wide hold involving two deposit match payments of around $230. I have yet to have a single customer support agent explain why I can’t withdraw any crypto >

• 
  Mesoshi Akamato (@MesoshiNFT) reported 6 minutes ago

  @krakensupport @jespow how many times I need try getting ur support? U didnt care since 3 months.. Do we need to share every where for to solve the issue and to care ur customers?? Why dont you help or try to understand ur customers??

• 
  lee osio (@sebjay) reported 6 minutes ago

  @belgravia100 @krakensupport I've been through something similar exactly, have you been able to get any help?

• 
  Rachael Vann Dert (@mpderham) reported 9 minutes ago

  @donson_skd @krakensupport I had same experience some days ago but fortunately I was able to resolve it. I doubt you'd get response from them, support team at kraken is wack!

• 
  Starborne ✨🛸 (@incmarines) reported 14 minutes ago

  @AscendedMAGA @krakensupport They did reach out via email with a nice update and referenced doing a manual transaction back as requested. They didn’t get a definitive timeline on that, but this is progress. Thank you for your support. 🙏

• 
  Block Tax (@CryptoTaxG) reported 19 minutes ago

  @CoinDesk @Krakenfx 56 million forms and a third under $1 — this is the de minimis problem in its starkest form. Staking rewards taxed at receipt, reportable regardless of value. Compare with EU's DAC8 regime, which has reporting thresholds built in. The US approach is going to drown taxpayers and the IRS in noise.

• 
  Handles 🛄 (@handleofhandles) reported 21 minutes ago

  @Mirgolicious @krakenfx Very Unstable support from @krakenfx

• 
  Hola (@Holax9i6) reported 24 minutes ago

  @Dagnum_PI @krakenfx It was you calling for a breakout in next 90 days… then the $dag team dumped millions more of their unlimited supply creating another major price decline. Just like you did at cycle type saying it’s all about ROI then token dropping 90% and you cried “the whole market is down”

• 
  Z3r0w 🔶 Traders (@_Z3r0wTraders) reported 28 minutes ago

  Hey @krakensupport, thanks for the reply. —We know the on-chain 0.5% tax burn exists, but the community really appreciates exchanges like Binance that go further by burning LUNC from their own trading fees every month and publishing the reports. —This has burned billions and shown strong support. Would Kraken consider doing the same? —It would mean a lot to the global LUNC holders who are still building and believing in Terra Classic’s recovery.

• 
  Algo Wine (@AlgoWines) reported 32 minutes ago

  Hi @krakensupport I needed to change my residency status and get W-8BEN form instead of W9 Please help me do that. 🙏

• 
  InterWorld (@interworld_io) reported 33 minutes ago

  @krakenfx Probably back down again since we can't just consistently go up right now.

• 
  BlockBusiness 💹 (@blockbusinessOF) reported 34 minutes ago

  @krakensupport i need support please

• 
  BitcoinMusic (@ayewaken) reported 34 minutes ago

  @danheld @krakenfx They're also one of the only exchanges support #lunc and #ustc deposits/withdrawals in the USA

• 
  Jonny Dee (@0xJonnyDee) reported 36 minutes ago

  @krakenfx Down, since you jinxed it Kraken!

• 
  LMNZ (@qweryyzx) reported 37 minutes ago

  @krakensupport The problem only affects the main domain. Subdomains are not affected and work correctly ✅

• 
  Rid (@ridplanning) reported 38 minutes ago

  Day 62 @krakensupport and @arjunsethi managed to get some help on my #ewt deposit. You need managed to recover half of my lost tokens for the $200 fee, but still awaiting the recovery of the remaining. Please help! @energywebx

• 
  kzer_AI (@kzer_ai) reported 38 minutes ago

  @krakenfx @pcgamer At least Runescape coal has a working blockchain

• 
  Rocco Russo (@rocco_russo11) reported 39 minutes ago

  @krakenfx Why do you guys not have a customer support number, or any customer service department? Me and hundreds of others are unable to withdrawal funds and you have NO customer service department, I had to search up your twitter just to get the slightest chance of being seen by someone

• 
  Maximus Prime (@RalstonMax) reported 39 minutes ago

  @enjoyshow589 @krakensupport wtf lol

• 
  DaddyRist_WSB (@DaddyRist) reported 40 minutes ago

  @BSCNews @Payward @krakenfx Kraken filing OCC trust charter is W positioning fr fr. Skips the state by state Money Transmitter mess and opens the door to fed master account access. Coinbase better lock in or they're cooked

• 
  Rob Edwards (@edwards51311) reported 40 minutes ago

  @Funnyhoodiecli1 @krakensupport Finally working

• 
  Chris Hamberg (@reFleXiveLogiK) reported 41 minutes ago

  @krakensupport ...orders, and let it paper trade, it doesn't have this problem. And in one case the lag was so bad that the entire data stream stopped right before it took profit.

• 
  Rupaq (@Rupaq_) reported 43 minutes ago

  @krakensupport Your team is working on it for hours now.

• 
  lee osio (@sebjay) reported 45 minutes ago

  @Gulhayo_Ruzieva @krakensupport I had the same issue last week, have you been able to get any legal help?

• 
  Techno Luis (@technoluis1) reported 53 minutes ago

  @CDemanincor @krakenfx Banks want that green light but policy uncertainty slows everything down. I focus on UAE precisely because stable policy attracts serious fintech talent away from regulatory whiplash.

• 
  Grace Alexandra (@GraceAl08) reported 57 minutes ago

  @krakenfx security alone isn’t enough if no one can be held responsible 🤔 @Concordium combining identity + verification helps fix that gap and that’s a big reason to choose it

• 
  RicHaRD! (@iam_Richardblaq) reported 57 minutes ago

  @krakensupport Having problems to join