Kraken status: access issues and outage reports
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
Problems in the last 24 hours
The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Kraken users through our website.
- Login (45%)
- Transactions (27%)
- Website (9%)
- Mobile App (9%)
- Transfer (9%)
Live Outage Map
The most recent Kraken outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 City of Brussels
|
Transactions | 5 days ago |
 Trenton
|
Mobile App | 14 days ago |
 Paris
|
Transfer | 1 month ago |
 Toronto
|
Transactions | 1 month ago |
|
The Dalles
|
Login | 1 month ago |
 Bonn
|
Transactions | 2 months ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
-
Groetjes (@LennSmit) reported@krakenfx anyone can help me? I switch from Coinbase thru kraken and did a low deposit to check. But for now I will definitely stay on Coinbase… I wait already 24 hours for a payment in ETH on kraken.
-
Timothy 👨💻 (@tim_codes117) reportedIn 2023, about 3 years back I made @krakenfx clone from scratch in flutter, I just downloaded the app and built the few interfaces I could see and added it to my repo. I didn't post about it until early 2024. Still no AI help, all knowledge from the best tutors on YouTube and docs.
-
Theo (@0x55666) reported@krakenfx Why are my funds frozen after depositing from Binance to Karken? Please help me resolve this.
-
Linda Schwartz (@LenkaB99) reported@krakenfx intercepted a transfer of ETH to my Onchain wallet, a wallet that only I have access to, because they suspected. It’s been over two weeks and they won’t tell me when or if they are going to return this ETH to my Kraken account. I don’t recommend Kraken!
-
Scamcoin (@ScamcoinSPL) reported@krakenfx welcome to the customer support dimension
-
Rosstaylring (@rosstaylring) reported@XMaximist @krakenfx Kraken IPO is big. But tokenized access to it is even bigger.
-
Web3 Peter (@Peterinweb3) reported@Hercules_Defi @krakenfx ngl your content is solid but engagement is way off feels more like a distribution issue than content are you doing anything about it?
-
The Bittensor Netrunner - TAO - NOCK - (@TheTNetHunter) reportedI wish I could swap $NOCK faster on dips. @krakenfx maybe you can fix this?
-
Iron Kraken 🦑 (@IronKrakenphd) reported@krakenfx Lock in what loss lol **** Crypto send that **** to 0
-
viralhysteria (@ivenyulfgrevn) reportedwhy ******** have i been waiting nearly an hour for you to process a god damn arbitrum tx @krakenfx
-
boone (@BooneW) reported@krakenfx Funny you had no problem letting me deposit my USD, only with me withdrawing the coins I bought to my personal wallets...
-
disciple13.eth (@Disciple_13) reported@krakenfx Down we go
-
stupidtrader (@lostinthechart) reportedAnyone knows someone who works at @krakenfx ? With all the respect but their customers service only exists of extreme retards who cant even read properly. Scammy exchange it seems
-
.... (@lullalelomera) reported@krakenfx Fix my account i need money back 😭😭😭
-
Evya East (@Freshya7f) reported@krakensupport Every time I try to login I'm asked for to update the app but it still won't let me in
-
Aura Master $$$$$$$$ (@ColbyVollmann) reported@krakenfx please fix the ability to buy and sell AURA immediately!!!
-
boone (@BooneW) reportedDespite having an KYC'd account for years and withdrawing crypto two months ago, @krakenfx is now holding my coins hostage pending a biometric face scan. The funds obviously came from my KYC'd bank account. This is bullshit Release my coins, Kraken I like you guys, but if you don't fix this you've lost me as a customer
-
暴富小王子 (@jufacai8) reported@krakensupport Please solve my problem. No one has been dealing with it.
-
Rigo Cruz (@LankyGBC) reported@krakenfx @money2020 @arjunsethi I deposited $114 in Solana and you’re withholding my money. This is the fifth day and yet I have not seen a single person help me. This should not be this hard to resolve.
-
Jelle Haandrikman 🇪🇺 / 🇺🇦 🇵🇸 🇨🇺 (@jhaand) reported@DaniMayakovski I doubt they even have the numbers right. A trillion dollars sounds a bit much. Or they're stealing personal wallets from Iranian citizens via centralised exchanges. Which would mean that @krakenfx and @binance would be in deep ****.
-
zierl (@ShenQuant) reported@krakensupport hope you can actually support and not just have this public facade of pretending you are all here to help the community, i still havent had a responsive support team tell me anything, 24+ hours of silence
-
Rigo Cruz (@LankyGBC) reported@krakensupport My ticket #21510161 this is the 6th day with no response you guys stole 114$ from me and are not responding or doing anything to help resolve this matter
-
Michael A Herington (@MichaelLocus) reported@krakenfx @coingecko Why cant I bit digibyte on your platform? Wtf
-
Pathfinding in AI&Crypto (@Pathfinding_AI) reported@krakenfx opened access to a tokenized IPO, while the market is looking at @SpaceX with a $1.75 trillion valuation and a $75 billion IPO plan. In the announcement, the exchange did not name the company, but on June 5 Reuters reported: SpaceX is closed to the PRC and Hong Kong, and Bloomberg reported that applications from there were ordered to be rejected. 🧐 Tokenized IPO - this is participation in a placement through a token inside a crypto exchange. Like an electronic ticket: you submit an application in advance, and on the day of the IPO you receive xStock at the placement price. How does it work? • On @xStocksFi, the token is backed by a share 1:1, but without voting rights. • The scale is already big: in the first year, xStocks gave $30+ billion in volume and 125,000+ unique holders. On May 23, the SEC had already slowed down the innovation exemption for tokenized stocks, but the market is still moving forward. For the user, this is a chance to get into an IPO not through a fund for the chosen ones, but directly through crypto. But geo-restrictions have not gone anywhere, and xStock is weaker in rights than an ordinary share. Tokenization is breaking the fence around IPOs.📝
-
Notsu (@Notsu311406) reported@Kropotkin57 @krakensupport @jespow Yes issue can happen but lmao it takes 18 hours and not even fixed? What even worse is they didnt inform about that before i started withdraw Others exchanges always warn when problem happens!
-
Rigo Cruz (@LankyGBC) reported@krakenfx What’s going on with my money I put over $100 into your app and have yet to have any form of support this has been going on for 5 days every time I get a email it’s just them saying there going to bring it to a specific person or something I want my money
-
Karle 𝚣𝚎 𝚃𝚛𝚘𝚕𝚕 (@kryptokarle) reportedHey @krakenfx, a friend of mine just inherited a yuuuge chunk of moneyz. He is a loyal customer and is going to put most of it in eth, sol and sui. He also wants to buy some solana:5UUH9RTDiSpq6HKS6bp4NdU9PNJpXRXuiw6ShBTBhgH2 but can’t on your Exchange. So, wen Troll on Kraken?
-
J (@jkc0le) reported@krakenfx @WilliamsF1 @27villeneuve Your support queue is current over 500 minutes to speak to a live agent. I've had funds stuck and an open ticket for two weeks, where I've been told it has been escalated. To date your team can't tell me what the issue is or if my funds are even available/secure still. Wtf guys
-
Block Tax (@CryptoTaxG) reported@CoinDesk @krakenfx 56 million forms, a third under $1 — this is what happens when you tax micro-staking rewards and dust payments as ordinary income at receipt. The fix isn't better reporting software. It's a de minimis threshold and a rethink of when staking income crystallises.
-
Inessa (@AiTrustNFT) reported@krakenfx wants millions of users for their network ink, but in the end, they may end up with millions of dissatisfied people who will fundamentally ignore the @inkonchain network. This is a huge problem with all airdrops after TGE.