Kraken status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Kraken users through our website.

• Mobile App (62%)
• Transactions (15%)
• Transfer (15%)
• Login (8%)

Live Outage Map

The most recent Kraken outage reports came from the following cities:

City	Problem Type	Report Time
Paris	Mobile App	4 days ago
Bordeaux	Transfer	4 days ago
Valence	Mobile App	1 month ago
Stockholm	Mobile App	1 month ago
Province de Liège	Mobile App	2 months ago
Mannheim	Mobile App	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Kraken Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dr.Hash“Wesley” (@CryptoApprenti1) reported 0 seconds ago

  Anyone can help ? No customer services ? @krakenfx @krakenpro @krakensupport

• 
  Roz (@0_x_Roz) reported 2 minutes ago

  "Over half of $INJ is staked" is true and false at the same time, depending on which supply number you use, and both numbers are real. Onchain, bonded stake is 56,939,298 INJ. Bank total supply is 121,906,662. That is 46.71 percent. CoinGecko reports circulating supply as exactly 100,000,000, and against that the same stake is 56.94 percent. Neither is wrong. They answer different questions, and the slogan quietly picks the flattering one. The staking set is worth a look while we are here. Forty-five validator slots, all filled, with 148 more validators unbonded and waiting outside. At the top: @krakenfx holds 8.12 percent of stake, @injective Foundation 2 has 7.54, Everstake 6.12, Binance Staking 6.02, FalconX 5.69. Three exchanges and a foundation in the top five, about 27 percent between them. Minimum commission is 5 percent, community tax another 5, and unbonding takes 21 days. I think the dual-supply problem matters more than the concentration does. A chain whose headline staking ratio moves ten points depending on which tracker you open is a chain where every derived metric inherits that ambiguity - including the ones people use to value it.

• 
  Nilanjan Sen (@nilanjan) reported 10 minutes ago

  @cde4gd @krakensupport Their support phone number says number not available. Total fraud company @kra

• 
  Xavier Xemard (@toledanogonzalo) reported 12 minutes ago

  @IanKipc43248389 @krakensupport @elrobadv Hi! 👋 Let me know if you need any help. I’m here to support you.

• 
  J. Diego | BaltaZa (@BALTAWAT) reported 17 minutes ago

  @krakenfx blocked my account for no reason I made a support ticket almost a week ago, and still I don’t have not even a single response. I’m growing to hate this exchange

• 
  Tushant Suneja (@tushant_suneja) reported 20 minutes ago

  kraken acquires @MudrexHQ by q2 2027. @KrakenFX is the only exchange with a working acquisition strategy. indian crypto operators are the next target

• 
  Lea Thompson (@LeaT_Design) reported 21 minutes ago

  @krakenfx another card who gives a **** show me the actual on-chain data not this marketing ****

• 
  Wil Ro (@FixTheMoneyBTC) reported 27 minutes ago

  @krakensupport hello Support I'm locked out of my account due to losing my 2FA. I need assistance to be able to gain access but I order to get help I need to log in but not able to.

• 
  The Node Network (@TheNode_Network) reported 30 minutes ago

  @krakensupport @toledanogonzalo No customer support via X is sketchy at best

• 
  XPixel (@xpixeladventure) reported 33 minutes ago

  Kraken might be the best crypto exchange in the market. Strong security record. Serious regulatory compliance. Transparent reserves. Competitive fees. Deep liquidity. No history of losing customer funds through an exchange hack. Binance offers more products. Coinbase is simpler. But when security, reliability and trust matter most, @krakenfx is hard to beat.

• 
  stealthyshuriken 🐒🦧 (@stealthyshurik1) reported 34 minutes ago

  @krakenfx please fix your BRL funding rail. It only ever works half the time

• 
  Mernsour Verlarrervey (zetarium) | ETHGas ⛽ (@Mernsour345) reported 36 minutes ago

  @krakensupport Please I can't login to my exchanger account kraken

• 
  John Galt Anon (@Shep_Finance) reported 37 minutes ago

  @BoatyRunes The problem is we are quoting the wrapped SOL version instead of it being indexed from @krakenfx. Most people have never heard of DOG and still don't understand it's built on Bitcoin and roughly 80% of it's holders, hold it on BTC wallets (or BTC native cold storage).

• 
  0xRebazMurad (@0xRebazMurad) reported 37 minutes ago

  @davewhiteblud @krakensupport No response since juli 29. I created my Kraken account on juli 24 and already regret it. I have around €7,000 there, reserved for my father’s emergency hospital expenses. If I can’t access these funds due to their support delays, they will be held responsible.

• 
  Adam Garvey (@BTCAdam88) reported 39 minutes ago

  @krakenfx @krakenpro I need help with Ticket #21964770 Emailed numerous times no responses for 5 business days +

• 
  Sct McPherson Azubuike🇬🇧 (@Xavier_3102010) reported 43 minutes ago

  @HomaUrus @krakensupport @krakensupport I reported an issue to your team about a deposit of 3500 gbp, which delayed after confirmation and you team restricted my account. Up till now I haven't received any update going to 2 weeks. The said deposit came in the same day but ur restrictions still apply.

• 
  jimmy (@108gua) reported 48 minutes ago

  @krakensupport As a new user of your platform, I am extremely disappointed. I hope you can reverse this transaction, as it was accidental. Charging a 1% service fee for currency exchange of equal value is unacceptable to me.

• 
  SteveO Says (@CryptoSteveO1) reported 48 minutes ago

  @TheNode_Network @krakenfx Could be your bank, not Kraken...I had an issue with my BANK before...never with Kraken

• 
  RepairMiner.AI (@2710Maximus) reported 49 minutes ago

  @krakenfx Funny coming from a company that's been holding my money for 9 days. My account is under "Limited Services" my €220 is frozen, and after 5-6 follow-ups I've only received automated replies. No human support, no resolution. Is this really the level of service Kraken is proud of?

• 
  Crypto Forest (@CryptoForest_X) reported 50 minutes ago

  @krakenfx Hi, Is the card service available in Bangladesh?

• 
  Rune **** (@cryptgodZ) reported 53 minutes ago

  @HunFter_Malu @arjunsethi @krakenfx Everything is down 90% are you dumb or stupid?

• 
  nala🐈‍⬛ ྀི (@1xna0) reported 53 minutes ago

  @Cryptic_Web3 @krakenfx @Payward Tokenized stocks are going global. This could reshape how investors access markets

• 
  Seunmi (@bro_seun09) reported 53 minutes ago

  @krakenfx Hey my friend money has been frozen on your app Account restricted 🚫 Still no response from your support services

• 
  Vickie Arrington (@VickieArri10) reported 54 minutes ago

  @n3li5 @krakensupport @krakenfx Mines been pending since the 14th. Case has been escalated twice. Don’t trust them to get you help anytime soon

• 
  Ömer (@traderomercan) reported 55 minutes ago

  @krakensupport Really appreciate the thorough explanation the multi party signing point makes sense, and I get why an unsupported chain isn't a one click credit. Two things would help now a rough ETA, and a ticket number to reference going forward.

• 
  Nilanjan Sen (@nilanjan) reported 56 minutes ago

  @krakensupport My ACH withdrawal is pending for 10days. Can someone help on this. Really frustrating and would like to close my account and move to another exchange.

• 
  CryptoDiffer Analytics (@CryptoDiffer) reported 57 minutes ago

  @RobinhoodApp @krakenfx @bitget The holdouts are not only slow. Overnight liquidity is thin, spreads widen, and market makers do not love pricing risk at 4am. That is the real fight, not whether people want it. The US is betting demand wins. Germany is betting the plumbing is not ready yet.

• 
  Theoretical Physicist (@Theo_Physic) reported 58 minutes ago

  @krakensupport It is unbelievable that such a big project migrating from Polkadot to Base, people are talking about how impact DOT network, and that GLMR will focus on AI. And you haven't mentioned a single word about it. I'm just thinking to transfer all to the exchange that support migration.

• 
  Adam Garvey (@BTCAdam88) reported 58 minutes ago

  @krakensupport Thanks it needs immediate support. Nobody is replying to any contact or email

• 
  z (@0xzxch) reported 59 minutes ago

  @krakensupport @mooncat2878 Is it an Eth L2? Because if so you can literally just access it through any wallet by switching networks in the wallet. Same address and seed and all. You can definitely access this if its an L2. I am hearing an excuse, get this guy his money back.