Kraken status: access issues and outage reports

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Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.

Problems in the last 24 hours

The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Time of day (EST)	Number of reports	Baseline
May 27, 1:40 PM EDT	0	0
May 27, 2:00 PM EDT	0	0
May 27, 2:20 PM EDT	0	0
May 27, 2:40 PM EDT	0	0
May 27, 3:00 PM EDT	0	0
May 27, 3:20 PM EDT	0	0
May 27, 3:40 PM EDT	0	0
May 27, 4:00 PM EDT	0	0
May 27, 4:20 PM EDT	0	0
May 27, 4:40 PM EDT	0	0
May 27, 5:00 PM EDT	0	0
May 27, 5:20 PM EDT	0	0
May 27, 5:40 PM EDT	0	0
May 27, 6:00 PM EDT	0	0
May 27, 6:20 PM EDT	0	0
May 27, 6:40 PM EDT	0	0
May 27, 7:00 PM EDT	0	0
May 27, 7:20 PM EDT	0	0
May 27, 7:40 PM EDT	0	0
May 27, 8:00 PM EDT	0	0
May 27, 8:20 PM EDT	0	0
May 27, 8:40 PM EDT	0	0
May 27, 9:00 PM EDT	0	0
May 27, 9:20 PM EDT	0	0
May 27, 9:40 PM EDT	0	0
May 27, 10:00 PM EDT	0	0
May 27, 10:20 PM EDT	0	0
May 27, 10:40 PM EDT	0	0
May 27, 11:00 PM EDT	0	0
May 27, 11:20 PM EDT	0	0
May 27, 11:40 PM EDT	0	0
May 28, 12:00 AM EDT	0	0
May 28, 12:20 AM EDT	0	0
May 28, 12:40 AM EDT	0	0
May 28, 1:00 AM EDT	0	0
May 28, 1:20 AM EDT	0	0
May 28, 1:40 AM EDT	0	0
May 28, 2:00 AM EDT	0	0
May 28, 2:20 AM EDT	0	0
May 28, 2:40 AM EDT	0	0
May 28, 3:00 AM EDT	0	0
May 28, 3:20 AM EDT	0	0
May 28, 3:40 AM EDT	0	0
May 28, 4:00 AM EDT	0	0
May 28, 4:20 AM EDT	0	0
May 28, 4:40 AM EDT	0	0
May 28, 5:00 AM EDT	0	0
May 28, 5:20 AM EDT	0	0
May 28, 5:40 AM EDT	0	0
May 28, 6:00 AM EDT	0	0
May 28, 6:20 AM EDT	0	0
May 28, 6:40 AM EDT	0	0
May 28, 7:00 AM EDT	0	0
May 28, 7:20 AM EDT	0	0
May 28, 7:40 AM EDT	0	0
May 28, 8:00 AM EDT	0	0
May 28, 8:20 AM EDT	0	0
May 28, 8:40 AM EDT	0	0
May 28, 9:00 AM EDT	0	0
May 28, 9:20 AM EDT	0	0
May 28, 9:40 AM EDT	0	0
May 28, 10:00 AM EDT	0	0
May 28, 10:20 AM EDT	0	0
May 28, 10:40 AM EDT	0	0
May 28, 11:00 AM EDT	0	0
May 28, 11:20 AM EDT	0	0
May 28, 11:40 AM EDT	0	0
May 28, 12:00 PM EDT	0	0
May 28, 12:20 PM EDT	0	0
May 28, 12:40 PM EDT	0	0
May 28, 1:00 PM EDT	0	0
May 28, 1:20 PM EDT	0	0
May 28, 1:40 PM EDT	0	0

At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Kraken users through our website.

Login (54%)
Transactions (15%)
Mobile App (15%)
Website (8%)
Transfer (8%)

Live Outage Map

The most recent Kraken outage reports came from the following cities:

City	Problem Type	Report Time
Trenton	Mobile App	2 days ago
Paris	Transfer	19 days ago
Toronto	Transactions	19 days ago
The Dalles	Login	30 days ago
Bonn	Transactions	2 months ago
Zwischenahnerfeld	Login	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Kraken Issues Reports

Latest outage, problems and issue reports in social media:

BlockBusiness 💹 (@blockbusinessOF) reported 2 minutes ago
@Gate_zh DO NOT USE @krakenpro @krakensupport , THEIR SUPPORT IS HORRIBLE, THEY KEEP STALLING YOU UNTIL YOU GIVE UP. DO NOT USE KRAKEN, DO NOT USE KRAKEN
BlockBusiness 💹 (@blockbusinessOF) reported 3 minutes ago
@krakensupport i need support please
Dj Fisher🇿🇼 (@muzengimunya) reported 5 minutes ago from Sanengeta, Midlands
@SpursOfficial @krakenfx We are 1 nil down but #COYS
Grant Burhans (@grantburhans) reported 8 minutes ago
@krakensupport Is the Kraken and Kraken Pro app down right now? I’ve been on both earlier today and can log into my account via laptop but both apps won’t let me in. They tell me to complete my signup?
Mont (@mont88n) reported 8 minutes ago
@SpursOfficial @angeloscrivanos @krakenfx COME ON YOU SPURS! DO NOT LET US DOWN.
ChainResolve (@Web3Resolve) reported 14 minutes ago
@DavidRobles235 @krakensupport Hey, are you still having that issue or has it been resolved?
Maximus Prime (@RalstonMax) reported 14 minutes ago
@enjoyshow589 @krakensupport wtf lol
Tesleum (@tesleum) reported 19 minutes ago
@rocco_russo11 @krakensupport Disaster support
Grod (@grod_gg) reported 20 minutes ago
@vstarbanks @krakenfx Damn, tried customer service?
Lea Thompson (@LeaT_Design) reported 20 minutes ago
@ChainLinkGod @xStocksFi @krakenfx hell yes but where's the actual ******* settlement layer for this ****
🐀 (@taff_8) reported 27 minutes ago
@SpursOfficial @philmcnulty @krakenfx Going down
Rid (@ridplanning) reported 28 minutes ago
Day 63 @krakensupport and @arjunsethi managed to get some help on my #ewt deposit. You need managed to recover half of my lost tokens for the $200 fee, but still awaiting the recovery of the remaining. Please help! @energywebx
Rescuepath (@Takemidown) reported 34 minutes ago
@krakenfx Another leg down...incoming crash!!!
Tesleum (@tesleum) reported 34 minutes ago
@krakensupport Disappointed support
Cucklife (IQ 294,5) (@enjoyshow589) reported 35 minutes ago
@krakenfx @SECPaulSAtkins @FTC its working again for now. not deleting this until a few hours have passed
NEX (@Macdm1982) reported 38 minutes ago
@krakenfx @Krak @krakensupport 3- this is not the customer service I would expect from a company of your standing, one I have used corporately for many years. I've recommended you to many people over the years but this leaves a bad taste. How it can take 4 days to resolve a simple issue that yes people have
SatsGhost🔸 (@SatsGhost) reported 40 minutes ago
The reasons why @krakenfx claims the delisting, do not make any sense, tokens with less movement than $LOBO are and are still there, we ask with all due respect that @arjunsethi help us with this. 🐺🔸
0x-ameen (@The_man_ameenn) reported 41 minutes ago
@ox_vanguard @krakenfx This looks crazy wtf ahah
AO Daniel (@iamaodaniel) reported 43 minutes ago
@krakensupport What the hell are you guys doing 😡 I’ll consider kraken support as the poorest and the most disgusting support I’ll ever have in my life cos wtf is all these nonsense about ? My withdrawal have been on hold since over a month now and you guys stopped responding to the email
Marcus | Macro Strategist (@Marcus_Analyst) reported 44 minutes ago
@krakenfx Fiat loan? Another way to get ****** if you dont track ****.
$10DollarBoy (@realrich1x) reported 45 minutes ago
@krakenfx @Morpho The bitcoin is working
Jan Dutton (@jfd118) reported 45 minutes ago
@krakensupport What is a reasonable amount of time to wait for a support inquiry response? i.e., please check your queue.
$GAS (@GAS_CBRC20) reported 46 minutes ago
@AfricaloboArmy @krakenfx Did they say why? Did Solgun have any influence on that decision? I would agree that other assets still listed on Kraken have less attention and support
TranshumanCendrillon (@TCendrillon) reported 50 minutes ago
@krakensupport Hi, I closed my account months ago, but I had a fire on my apartment and I lose my computer. I need my CSV files for taxes purpose, can you help me please?
YouAreMayaHiga (@sub2pewdsONyt) reported 52 minutes ago
@SpursOfficial @FantasyFooty247 @krakenfx Whats the point of Maddison, If you have no idea how injured he is, How long he can give you and need a win, Why not start him and bring him off when he given all he can. Such a silly move and the reason you deserve to go down.
Enzo Lobo (@h4t3rsgonnah4te) reported 54 minutes ago
@proofofcar @krakenfx @lobothewolfpup the most frustrating thing here is Kraken didnt say why? Volume, higher than other runes on Kraken (Not shitting on other runes just being objective) Community still strong On the development side I can really say its top 1 Supporting the ecosystem: always like wtf.. why?
SLY (@sly0boy) reported 54 minutes ago
@krakensupport Why his withdrawal not working yet
Phil Walton (@PhilWal03153213) reported 55 minutes ago
@_TheSuper7_ @SpursOfficial @krakenfx Politely go **** yourself
Schlingel77 (@schlingel77) reported 57 minutes ago
@krakensupport @jespow Early customer of Kraken since 2017 here. Much fun with Kraken in the early days, did a full KYC verification 6 times (!) since then. Now you want me to do a KYC AGAIN, get my biometric data, and I should agree that you sell my data to third partys ?
Cucklife (IQ 294,5) (@enjoyshow589) reported 57 minutes ago
@krakensupport seems working again nvm