Kraken status: access issues and outage reports
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Full Outage Map
Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
Problems in the last 24 hours
The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Kraken users through our website.
- Mobile App (73%)
- Transactions (9%)
- Login (9%)
- Transfer (9%)
Live Outage Map
The most recent Kraken outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Paris
|
Mobile App | 20 days ago |
|
Bordeaux
|
Transfer | 20 days ago |
|
Valence
|
Mobile App | 2 months ago |
 Stockholm
|
Mobile App | 2 months ago |
 Province de Liège
|
Mobile App | 2 months ago |
 Mannheim
|
Mobile App | 2 months ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
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La1o (@1lalo312) reported@krakenfx Converting that **** to SOL
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Tony Ray (@Anthony71163578) reported@LeonidasNFT @krakenfx When will kraken support runes nft?
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Mark (@markmetaplanet) reported@krakenfx @Payward @arjunsethi Hi Support. Ticket # 22255621 RELEASE MY FUNDS Public Account ID AA08 N84G HPSR E66Q - Withdrawal ref + time: FTevoOz / 8-11-26 2:24 PM - Amount: 40,321.04 GBP ( ON HOLD ) - Bank: Nationwide (my bank account in my legal name same as Kraken - VPN used: YES PLEASE PLEASE UPDATE
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Stoneundead (@Stoneundead228) reported@KrakenSupport @krakenfx My verification is stuck, and my funds are currently held. Regular support is not responding to my tickets. Please help me escalate this issue and look into my case. Ticket ID: 21620757 Public Account ID: AA16 N84G QSP6 KTOY
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Goodluck (@Adaviize) reported@atitty_ Damn that’s not good for them Better fix this up before it’s too late @krakenfx
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WhiteRock (@chemtrails85) reported@krakenfx I would cash in about 4 to solve some problems. I would convert 3 into other cryptos, then stake the rest. Something along those lines anyway...
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Ayozy! (@Ayozygram) reported@atitty_ @krakenfx Please fix your shii up
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Matt Valeo (@Phenomaly) reportedLong time @krakenfx customer here The other day they just put all crypto deposits on hold in a corporate @krakenpro account. No notice. No explanation. No banner. Nothing Try contacting support and they just say a "specialist" team is reviewing. All further contact attempts just get swatted away I mean wtf? Funds are frozen without any explanation and support just disappears
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Salty Sherry (@SaltySheriKoko) reported@moropeza1930 @krakenfx Kraken was holding my btc for 90 days. I tried to get help and was scammed.
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Raj (@CryptoMemeRaj) reported@krakenfx this is how you actually handle scam calls, smart ****. now if only my own sanity could get a verification code lol
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John T. Calloway (@Johntcalloway) reportedInvestor Caution: #AscendEX #Kraken #KrakenFX Before investing, conduct proper research and verify platform details independently. If your withdrawal remains pending or stuck, keep all transaction records, wallet details, and support conversations secure. Message me to discuss your situation and explore possible recovery options.
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Diego Armando (@77rokias) reported@krakenfx Can you please help me recover my funds? 🙏 I sent them from Binance to my Kraken deposit address, but accidentally selected opBNB instead of BNB Smart Chain (BSC). The funds were sent to my Kraken address. Is there any way your team can help me recover them? 🙏
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LAO (@Shibain23980681) reported@krakenfx Sold immediatly this ****
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OOXXOO (@OOXXOO_01) reported@Mary0x16 @krakensupport There might have been some previous violations, which led to your result, because the problem can definitely be detected from the line itself.
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JRDAN17 (@JRDANy0) reported@krakenfx scammers? To desposit its instantly, to withdraw you **** all? 7 days im waiting my withdraw?!!!?
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Chad_Genuine $DOG (@Chad_Genuine) reportedsolana:dog1viwbb2vWDpER5FrJ4YFG6gq6XuyFohUe9TXN65u ARMY will forever support @krakenfx
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Professor Satoshi.🕯️ (@satoshiheist) reportedAfter helping Kraken team directly with their UX/UI for 4 hours on their options product they thank me by putting my account in reduce only mode since I am travelling abroad from my home city which is New York City. Now that my account is in reduce only mode I am trying to reduce and am being blocked from doing the very action they restricted me to. There is NO SUPPORT at all. Only robots that go into loops. @krakenfx @krakenpro fix this now.
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Jp (@Jp_Otpyrc) reported@krakensupport Hello, ticket 22265762 always pending for several days. Always resctrictions, no news / informations from the support, no email received, and always the deposit not credited 😕😔… Thank you very much for your help…
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TOR (@TOR_WEB3) reported@krakenfx @meshpay A direct destination protocol removes a whole class of address-copy errors from the deposit flow, if wallet naming and network detection stay reliable at scale.
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morgan 💎 (@morgansol34) reported@atitty_ @krakenfx You have to fix this
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MilanX (@MilanX555) reported@krakenfx Selling that ****
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Matt Turetzky (@mwturetzky) reported"Our motto at @krakenfx has been fix money and we fix the world." -@arjunsethi
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Mr. Bear (@Hey_Jihad) reported@RJShahinMahmud1 @krakenfx actual users, real migration help
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MicroStratejeet (@MicroStratejeet) reportedWtf @krakenfx you dont take Apple Pay no more but there’s an option for Apple Pay
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D.U.R.O (@Duro6224) reported@krakenfx Pump and down
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FalconTrace Bureau HQ ✪ (@FalconTraceHQ) reported@creesjs @krakensupport That’s serious. Since you’ve already verified the fraud report, keep your case number and all bank records. Don’t share login details or codes publicly. Follow back and DM me with the case reference if you want help organizing the evidence for escalation.
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I C U (@zmzg89c7rr) reported$esports is too quiet, hit the bottom and waiting for a surge. For a strange reason I like it, looks to me that they are working on something. @Yooldo_Games @krakenfx 0.5? Let’s get it in the books 🤝🥂🤓
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Satalink (@_satalink) reported@krakensupport Issues with Kraken Support I open an issue with the website's chatbot interface. A support agent jumps in the chat and collects info where a ticket is created. The agent says I can close the chat window and use email. Chatbot closes ticket due to no response. Mass Confusion!
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kIm (@klm99117) reported@krakenfx Its Soo bad ur website don't work
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Derek (@Mohamme96672533) reported@krakenfx Is Kraken save for customer deposits now? There seems a big crash around the corner; US is failing to prop up the Japanese Yen ...