Kraken status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Kraken users through our website.

• Mobile App (58%)
• Transactions (17%)
• Login (17%)
• Transfer (8%)

Live Outage Map

The most recent Kraken outage reports came from the following cities:

City	Problem Type	Report Time
Valence	Mobile App	24 days ago
Stockholm	Mobile App	1 month ago
Province de Liège	Mobile App	2 months ago
Mannheim	Mobile App	2 months ago
Paris	Mobile App	2 months ago
L’Étrat	Login	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Kraken Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mernsour Verlarrervey (zetarium) | ETHGas ⛽ (@Mernsour345) reported 4 minutes ago

  @krakenfx I can't login to my account 😭

• 
  UTDKobi (@TheUTDKobi) reported 5 minutes ago

  @FabrizioRomano @krakenfx Odegaard was playing like a cockless mf Sørloth was an assh.le and greedy mf In fact the whole Norwegian team was playing like slow bums. Sickly slow at playing proper passes. They made Haaland wasteful upfront. I just wondered how this selfish, dumbass team eliminated Brazil.

• 
  Sh0resi (@Sh0resi) reported 5 minutes ago

  .@krakenfx will be the best short when they go public. When they blow up from stealing customer funds so will their stock

• 
  🇵🇸K Zero (@KayZero83) reported 9 minutes ago

  @MBinNawaf @FabrizioRomano @krakenfx France is top favorite what do you mean? I don't have high expectation for argentina, i know defending world cup is almost impossible. Only brazil that historically able to do it, if you ignore italy because earliest tournaments were like mini world cup.

• 
  Louis xvii (@abbas_xvii) reported 9 minutes ago

  @kolatheactor @krakensupport They’re very bad.. the customer support is zero and they don’t seem to be able to get anything fixed.

• 
  mianma.ink (@quath93) reported 11 minutes ago

  @sparrowcaptain0 @krakenfx #ink deadchain, no user, #**** chain

• 
  Kola (@kolatheactor) reported 11 minutes ago

  @abbas_xvii @krakensupport They’re so terrible. I’ve learnt my lesson. Never using them ever again.

• 
  Sonny (@Sonny4272538664) reported 11 minutes ago

  @FabrizioRomano @krakenfx Corrupt ****. Not interested anymore.

• 
  J. Diego | BaltaZa (@BALTAWAT) reported 12 minutes ago

  @krakenfx blocked my account for no reason I made a support ticket almost a week ago, and still I don’t have not even a single response. I’m growing to hate this exchange

• 
  Vintage David (@1stDavidEO) reported 12 minutes ago

  @FabrizioRomano @krakenfx I've been hate-watching Messi He's been winning. It's time to to support him

• 
  Bence (@Mcistifan420) reported 14 minutes ago

  @krakensupport Hey @krakenfx my account has been service limited for almost a week. I wrote an email but I haven’t got an answer. Pls help

• 
  Rednas (@rednasyeah) reported 17 minutes ago

  @krakensupport I've been waiting for over a month now. I want to deposit more funds to kraken, but don't want to risk my funds or my account getting locked up. Please help me and other regular users in this situation out!

• 
  Alex Dirman 🌜 (@AlexDcrypto) reported 18 minutes ago

  @rob7209593 @krakenfx @Mastercard Sometimes it happens to me as well. Unfortunately, I’ll be leaving because of the poor service they provide.

• 
  Jean Pellegrino (@Dhinapratama1) reported 19 minutes ago

  @EriecelC53285 @krakensupport Please share your support ticket number, or the email address associated with your Kraken account, and we'll look into it and provide an update as soon as possible.

• 
  Vickie Arrington (@VickieArri10) reported 20 minutes ago

  @n3li5 @krakensupport @krakenfx Mines been pending since the 14th. Case has been escalated twice. Don’t trust them to get you help anytime soon

• 
  Miles Dyson (@n3li5) reported 23 minutes ago

  @krakenfx "Spend more than your cash balance" is a bold pitch when I can't even access the cash balance I already have. 2,789 USDC frozen in my verified account for 5 days, withdrawal stuck "pending". Ticket #22022567. Maybe ship that feature first? @krakensupport

• 
  Maija Rousell (@hueprints) reported 25 minutes ago

  @gmissy17 @birdie_dollie @krakensupport Did you still need help?

• 
  Lostboy!🇪🇺🇵🇸 (@tobswyatt) reported 25 minutes ago

  @FabrizioRomano @krakenfx Who gives a ****. Fifa has ****** football.

• 
  Rx (@robindotbd) reported 26 minutes ago

  @krakensupport @krakenfx I deposit Bsc network USDT but Kraken not support Bsc network, not help recovery 😡😡😡 others exchange Coinbase, Binance, or more exchange recovery possible not safe kraken

• 
  J.Dog ᛤ (@Relentless_btc) reported 31 minutes ago

  @Cookies945 @masterminedusa How is $DOG a scam? It was a free airdrop to over 75k wallets & went to nearly $1Billion market cap in its first year. Atleast do some research before labeling everything as a “scam” The CEO @krakenfx breaks its down nicely in this post.

• 
  Kola (@kolatheactor) reported 35 minutes ago

  @krakensupport These guys are crooks. They lock your money up for no just reason and you can’t ever reach out to their customer support team. Terrible terrible customer support. Won’t recommend, 0/100

• 
  Osemka (@Osemka8) reported 40 minutes ago

  I don't think it's wise labelling charts like $TAO as weak It's a coin that hasn't made a lower low since Feb compared to every other alt and $BTC as well It's a range lasting for over 2,5 years and has not managed to break down with all that we have experienced in crypto. While it hasn't yet seen a range resolution, treating it as weak is not the right approach IMO. I saw a video from @krakenfx, recorded by @follis_, that got taken down soon after posting and just wanted to say that $BTC looked exactly the same making lower highs and lower lows. Until it didn't.

• 
  Jafor (@jaforhussain) reported 41 minutes ago

  @FabrizioRomano @krakenfx You are corrupt piece of ****. Why are you not speaking about the injustice and the cheating by Argentina & fifa

• 
  JondeX (@Amine_DeXer) reported 44 minutes ago

  As much as I love @inkonchain and remain optimistic about its future, I also think it's important to tell the truth, because constructive criticism is what helps ecosystems grow. Ink got one of the strongest opportunities in the market, yet the team hasn't fully capitalized on many of them from a marketing perspective. There have been multiple moments where they could have attracted much more attention, users, and liquidity to the ecosystem. Sometimes it honestly feels like the community and builders are pushing the narrative harder than the chain itself. I'm even starting to see some builders giving up on the chain "hopefully I'm wrong". Let's be honest: in this industry, if your ecosystem isn't creating opportunities for users to make money, most people simply won't pay attention or stay for long. And let's stop acting like the airdrop is the only thing that can bring users and attention to your chain. The industry has changed massively from a marketing perspective over the last few years. Attention is earned differently now. Narratives, distribution, community culture, builder support, content, and giving users reasons to stay matter just as much. You have to adapt because the market has already changed. And before launching the airdrop, I think the most important question should be: "Will people still use Ink after the airdrop is over?" Because that's the metric that truly matters. A successful airdrop doesn't create temporary users. It creates long term believers, builders, and capital that remain inside the ecosystem. Having @krakenfx as your parent company is a massive advantage, but to be honest, this is not the level of execution I was expecting from it. Hope things change in the near future... because I genuinely believe Ink has everything it needs to become one of the biggest ecosystems in this space.

• 
  Ömer (@traderomercan) reported 47 minutes ago

  @krakensupport Really appreciate the thorough explanation the multi party signing point makes sense, and I get why an unsupported chain isn't a one click credit. Two things would help now a rough ETA, and a ticket number to reference going forward.

• 
  Naveen Brahim (@naveenbrahim) reported 47 minutes ago

  🚨 $XTM currently has a major problem! Since more and more countries are banning MEXC, it's basically untradeable 😴 We need @krakenfx asap

• 
  TriumphAnt LY Crypto (@TriumphAntGo) reported 53 minutes ago

  @krakenfx the new good and bad 1. Why? Why are you not allowing scroll shots? I will Never share your BS image, i share mine. 2. Sell has Limit Sell, buy has a different button in a different location, when there is plenty of space as Sell uses. THIS would also clean up the slide bar, U added another dumb button to. 3. Orders SHOULD be on this page, along with trx history. All the garbage you have below this, could be on a separate page. Listen to the users, and you will pass Coinbase and be catching Binance. Your way, Pionex/Webot will be catching up

• 
  Mightyfool (@Mightyf00l) reported 56 minutes ago

  Attention all @krakenfx / @krakenpro users. Imagine being new to crypto. You make your first careful investment: €10. One second later, you're down 5%. Not because the market moved. Because you used Kraken's "convenient" Convert tool. €10 → 11.15 USDC → €9.51. Round trip. Nothing traded. Nothing moved. That's not a fee. That's a tax on being new — wrapped as convenience, priced for people who don't know better yet. And it doesn't just hurt them. This is the first impression crypto gives every newcomer. We can do better.

• 
  Baron Von Beara (@TonyDerivs) reported 58 minutes ago

  I love @krakenfx but these ACH limits are not it I’m only allowed $10k max per week via bank transfer but I can wire in $100k a day? Plz fix

• 
  Theoretical Physicist (@Theo_Physic) reported 58 minutes ago

  @natsu91170 I have seen somewhere message from moonbeam support that #Kraken won't support GLMR migration, so I just sold mine just in case. But best to ask @krakensupport