Kraken status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Kraken users through our website.

• Mobile App (58%)
• Transactions (17%)
• Login (17%)
• Transfer (8%)

Live Outage Map

The most recent Kraken outage reports came from the following cities:

City	Problem Type	Report Time
Valence	Mobile App	6 days ago
Stockholm	Mobile App	15 days ago
Province de Liège	Mobile App	29 days ago
Mannheim	Mobile App	29 days ago
Paris	Mobile App	29 days ago
L’Étrat	Login	29 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Kraken Issues Reports

Latest outage, problems and issue reports in social media:

• 
  meme (@bet_aighth) reported 3 minutes ago

  @Krak I still haven’t receive any solutions And why don’t you have human costumer service @krakenfx @krakenpro AA32 N84G M6FS HI5A

• 
  Taylor1402 (@Taylor14028613) reported 6 minutes ago

  @krakensupport WTF is the meaning of all this

• 
  RIDWAN ★ 🇵🇹 (@Utdridwan) reported 8 minutes ago

  @FabrizioDaily @krakenfx Down to blockbuster

• 
  India Crypto Research (@icr_indiacrypto) reported 11 minutes ago

  @CoinDesk @krakenfx @solana 2,500 tokens, most of which never had a path to a centralized exchange before. Settlement under 60 seconds, fees under a cent, no seed phrase. Kraken just gave retail users access to the exact liquidity window that used to belong only to people who could run their own wallet.

• 
  GiSar (@sar_gian) reported 11 minutes ago

  @krakensupport KRAKEN APP SUCKS. THEY SCAM. SUPPORT IS BULLSHIT. APP IS BS. THEY ARE BS

• 
  linktopher11 (@VTLink) reported 12 minutes ago

  Day 4 of being a kraken + member and still not getting service or help with my issue, this @krakenfx account sucks.

• 
  Sean (@GinisBottleSZN) reported 12 minutes ago

  @AH2965600315 @FabrizioRomano @krakenfx hes good but if they had even better like an out and out striker i think they would be near impossible to beat

• 
  Jefe (@Ghost_OMM) reported 14 minutes ago

  @krakensupport @daliliu834 Your replying to others posts but actual customers with real problems you ignore ?

• 
  Ricky Forbes (@Ricky9Forbes) reported 14 minutes ago

  @duffJwan @FabrizioRomano @krakenfx Good point. They love wrecking **** in Paris. I detest the place. Was there a few years ago and hated every second of the place.

• 
  Sacha (@SachaXRP) reported 16 minutes ago

  @krakensupport actually stuck on verify identity step since 24hours here, i'm on both computer and my phone i can't load the verify page fully bugged. wtf ?

• 
  Sha256Cheddar ❤️ ᛤ 🐕 (@sha256cheddar) reported 17 minutes ago

  @krakensupport I can’t get real futures trading api key working for my bot. I’m in the u.s. Is it available?

• 
  J (@jkc0le) reported 22 minutes ago

  @krakensupport @Tradermayne wanna help a dude out with your partner?

• 
  GiSar (@sar_gian) reported 24 minutes ago

  @iamlizmarino @krakensupport Same 4 me. Holding for a week. Support never wrote back. They are bs

• 
  bry (@bryanmonterreyx) reported 25 minutes ago

  I have like 200$ locked in that stupid @krakenfx website till Friday-Saturday

• 
  IAMVEGASCHICK (@GOVhackersNmyPH) reported 27 minutes ago

  @krakensupport I am DESPERATE!! NOV 2023 LAST TIME I WAS ABLE TO ACCESS MY ACCOUNT I HAVE GONE BK AND FORTH WITH EMAILS WITH U GUYS THEN NEVER HEARD FROM U AGAIN HACKERS ALSO TOOK OVER MY EMAILS ! THEY STOLE MY CRYPTO! I ONLY PURCHASED I NEVER SOLD ANYTHING AND I BOUGHT XRP CHEAP

• 
  GVictor (@SUNDAYOLUSEGUN) reported 31 minutes ago

  @FabrizioRomano @krakenfx Sports, especially wrestling and football are scams.That's why fans should be careful how they follow these games.There's always a script written for tournaments just like this 🌎 🏆 for commercial purposes and to help certain individuals get some honors. Don't be a do or die fan

• 
  Artem Titov (@TitovArtem) reported 34 minutes ago

  @krakensupport it has been over an hour and both of my withdrawals are still on hold, while support has not responded. Why are my funds being held and when will these withdrawals be processed? This is XMN on Sui and USDC on Algorand.

• 
  Richard Watt (@YAGWG) reported 35 minutes ago

  @krakenfx I'd like to open a wallet with Kraken, but I've got a question or two that I've submitted via the privacy policy page's contact form (sorry, but I couldn't see any other email address on the site).

• 
  Ray (@primeray333) reported 38 minutes ago

  @krakenfx Why was Kraken the only exchange having issues with $H? They locked humanity for 10 days, no other exchange did this. Most exchanges already started trading on the new contract. There are 40 exchanges that didn’t have an issue. @krakensupport

• 
  king kenny Lion (Àgú) 🗯🌎🤴🏼 (@kennybarrr) reported 38 minutes ago

  @FabrizioRomano @krakenfx They won't allow France to get to the final, France is their only threat, just the way they didn't want Columbia playing Argentina, Norway will beat England, they also don't want a top 10 playing against Argentina, football is scripted. **** you FIFA!!!

• 
  Ray (@primeray333) reported 43 minutes ago

  @krakenfx Why hasn’t @krakenfx converted over to the new H$ yet? They’ve held our humanity crypto hostage for 10 days said it was a H funding problem while we lost tons of money. We can’t trade, sell or buy. This is ridiculous.

• 
  Zarrish Anomage 🧙‍♂️,🧙‍♂️ (@zar_rish) reported 43 minutes ago

  @dylan1970q7 @krakensupport @krakenpro Day 11 here without no fix

• 
  FUNCURVE👁️‍🗨️👁️‍🗨️ (@FUNCURVEMEDIA) reported 46 minutes ago

  @jespow @jespow @krakensupport -Been locked out of my Kraken account for 3 weeks. ‘Services Limited’ message, $495 stuck, ZERO support response to multiple tickets. South Carolina customer here. This needs escalation ASAP or I’m filing regulatory complaints. Please help. #Kraken #Crypto

• 
  Sun Wukong (@degenhistory) reported 51 minutes ago

  @krakensupport pls help me, i cant withdraw

• 
  James 🇻🇦 (@JamesClips22) reported 52 minutes ago

  Anyone who uses crypto stay away from @krakenfx made a few thousand in deposits the past couple of weeks, made one withdrawal of £800 and they’ve locked my account for 3 days with zero communication, not even an email. AI bot refuses to put you through to live support too

• 
  meme (@bet_aighth) reported 54 minutes ago

  I still haven’t receive any solutions And why don’t you have human costumer service @Krak @krakenfx @krakenpro AA32 N84G M6FS HI5A

• 
  Eugene Booyens (@ebooyens) reported 55 minutes ago

  @MikeDawnes This seems super dodgy - if you work for Kraken then you should be able to access my DM sent to @krakensupport and the tickets already raised

• 
  Crypto Coin Show (@CryptoCoinShow) reported 55 minutes ago

  Exchange to bank: @krakenfx is working to become a licensed bank in Europe, with Lithuania as the target jurisdiction.

• 
  Rednas (@rednasyeah) reported 57 minutes ago

  @krakensupport Thank you for getting back to me and the link. It specifies though that this is a UK specific ban of HTX, so how can this basically block all worldwide people that use, or have used, the htx platform? Perhaps there's something your legal team can do?

• 
  Edras (@edras6843) reported 57 minutes ago

  @krakenfx @WilliamsF1 Kraken is a scam do not use it. Holding millions of $ worth of funds. So they can fund the World Cup whilst others desperately need the funds they are holding whilst the say the same thing over and over again, goes against there terms of service “, and consumers law