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Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
Problems in the last 24 hours
The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Kraken users through our website.
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Website (41%)
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Mobile App (32%)
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Transactions (18%)
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Login (5%)
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Withdrawals (5%)
Live Outage Map
The most recent Kraken outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Website | ||
| Mobile App | ||
| Website | ||
| Website | ||
| Website | ||
| Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
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DKA Premium❤️😍
(@kamal_aboubakar) reported
@krakensupport @KaiserKaktus Interesting to see exchanges providing there support for Flare Network. This is gonna be huge expecially with Flare having core protocols layer-1 with native data & state acquisition. After distribution, I'm gonna deposit my $FLR share on #MEXC to earn from 2k MX freebies.
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Hunner Sa
(@HunnerSa) reported
@krakenfx You guys got to pump up the ads budget on google so when people look it up your website will be the first link
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Hunner Sa
(@HunnerSa) reported
@krakenfx Great exchange never had an issue, one tip would be to make your user interface more user-friendly as it took me a while to figure out how to use it and still get confused
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Parrot Capital 🦜
(@ParrotCapital) reported
@krakenfx, You use #SilvergateBank $SI for customer deposits, is that correct? If they are shut down for any reason (insolvency, law enforcement action, etc.), do you have any backup bank (and who are they?) in-place as of today to process customer withdrawals?
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Steve Ooko
(@SteveOoko5) reported
@NaileRehimova @StanleyNdiwa4 @krakenfx Why do you think the top players don't want others to know about this opportunity to get rich? Do you have any evidence to support this claim?
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Ricky Ravelo
(@rickyraveloiv) reported
Got scammed by #ammdefi,send a direct message to @_QUICKTR4ce their support can help you recover your money from #ammdefi and #krakenfx.
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Dominick Frederick
(@_Frederick12) reported
Got scammed by #ammdefi?send a direct message to @_QUICKTR4CE their support can help you recover your money from #ammdefi and #krakenfx contact them
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Chad Lee Thymes
(@soundthyme) reported
@krakenfx any reason I cannot get access to your support page? Every effort of trying to get support leads me to a “SOMETHING WENT WRONG” page. Please help.
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Ricky Ravelo
(@rickyraveloiv) reported
Got scammed by #ammdefi,send a direct message to @claimbackassets their support can help you recover your money from #ammdefi and #krakenfx .
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Emelia Jones
(@emeliajones99) reported
@krakenfx Time for Kraken to consider listing #Ergo if it wants to support actual fair launch decentralized projects.
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Nick
(@LifeIsFunThankU) reported
@krakenfx Support: ... I have been informed that there is a 7 day withdrawal hold bug and that our devs are currently working on fixing it. What this means: If you make a deposit into Kraken and buy $ADA with it, make another deposit while you are waiting for the 6 day 1/2
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LAICENE
(@btcpca) reported
@ParrotCapital @krakenfx I believe they have different banks depending on the jurisdiction. In the case of Kraken Europe they use European banks for customer deposits.
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Ricky Ravelo
(@rickyraveloiv) reported
Got scammed by #ammdefi,send a direct message to @_QUICKTR4CE their support can help you recover your money from #ammdefi and #krakenfx
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Dan LeMan
(@BullMarketGainz) reported
@krakensupport Is this the real Kraken support? The launch is tomorrow and @HugoPhilion and @FlareNetworks has informed all participating exchanges of this a while ago. That’s pretty concerning, unless whoever is working this support account didn’t double check before tweeting
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Lici ivi
(@IviLici) reported
@StanleyNdiwa4 @krakenfx @chrisycarol I'm always on the lookout for new investment opportunities, but I also believe in being cautious and doing my due diligence. Can you provide more information or resources to help me verify your claim?
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Prashant Agarwal
(@Prash_Agarwal) reported
@krakenpro @krakenfx @krakensupport Been using kraken support regularly (2x per month) since May 2017 1) Never had to wait for more than 15 seconds for support agent 2) More than 90% of the times got satisfactory resolution 3) 100% of the time the agent was courteous & respectful Kraken is top-notch!
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Parrot Capital 🦜
(@ParrotCapital) reported
@krakenfx Kraken, You use Silvergate Bank $SI for customer withdrawals, is that correct? If they are shut down for any reason (insolvency, law enforcement action, etc.), do you have any backup bank (and who are they?) in-place as of today to process customer withdrawals?
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Rollo
(@darklightra) reported
@krakenfx has never let me down.
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₿TFD&HODL
(@_TheDivergence_) reported
I’m a little slow at times, but dammit this new UI is hard to get used to…can’t even figure out how to adjust my leverage and NOT use 5x when trading BTC/USD. @krakensupport can someone give me a call tomorrow morning to figure this out?
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Mike
(@Mike17944239) reported
@krakenfx Great exchange! Never had any problems.
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Parrot Capital 🦜
(@ParrotCapital) reported
@btcpca @krakenfx I'd like to know the names of all the banks they use to process customer transactions. This is a key point of disclosure in knowing whether or not redemption requests can be met.
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kaylon
(@kaylonthomas03) reported
@jamtryx1515 @krakenfx @JorgeAr47196500 I know about MEVs, let's not share too much so it doesn't stop working anytime soon :P
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Stanley Ndiwa
(@StanleyNdiwa4) reported
@ashujayn @krakenfx @kurishta1 I'm definitely intrigued by the potential to make such large profits on Uniswap. Can you provide any additional information or resources to help me get started?
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Andrea.eth
(@SuleimanBadam16) reported
@LumokaK @TinovuT @krakenfx I'm aware of MEVs, let's not share too much so it doesn't stop working anytime soon :P
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DL | 20%er
(@NeverEarlyBird) reported
@pool0AAAA @krakenfx Had the same issue a while back (they just cancelled transactions to kraken). Ofc when I called they replied with the usual customer protection bs I told them if they want my business they better let me send my money where I want… worked like a charm ;)
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Костя
(@debrises) reported
@krakenfx My trades and unstaking got frozen without any notification or explanation. 2 weeks passed before I noticed it and now the issue has been raised. Kraken gives no information on what's going on referring to the terms of service. 😡
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CLAIMBACKASSETS
(@CLAIMBACKASSETS) reported
The #ammdefi are BIG SCAMMERS,send us a private message we can help you recover your money from #ammdefi and #krakenfx.
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Dominick Frederick
(@_Frederick12) reported
Got scammed by #ammdefi?send a direct message to @_QUICKTR4CE their support can help you recover your money from #ammdefi and #krakenfx contact them.
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The Crypto Pilgrim
(@CryptoPilgrim1) reported
@krakensupport @FlareNetworks @KaiserKaktus Will there be a listing of flare or just support for the airdrop??
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Icescreamsandwic
(@landlordbuster) reported
@krakensupport Yep, i am using brave. I am not at home now, but i will try later again. Hope that solves it, because i am always having problems @ kraken. Thank you