Kraken status: access issues and outage reports
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Full Outage Map
Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
Problems in the last 24 hours
The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Kraken users through our website.
- Mobile App (58%)
- Transactions (17%)
- Login (17%)
- Transfer (8%)
Live Outage Map
The most recent Kraken outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Valence
|
Mobile App | 3 days ago |
 Stockholm
|
Mobile App | 12 days ago |
 Province de Liège
|
Mobile App | 25 days ago |
 Mannheim
|
Mobile App | 26 days ago |
|
Paris
|
Mobile App | 26 days ago |
|
L’Étrat
|
Login | 26 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
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RWA Insider (@RwaInsiderX) reported@krakenfx The risk nobody mentions: Canton is private and permissioned. Trade data hides from the public chain. Great for banks. But liquidity then depends on institutions showing up, not on 1,000s of DeFi wallets. Slow lane.
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Juicy Juicy (@Juicyjuicyart) reported@krakensupport My deposit of $13k usd hs been on hold for nearly a month. I received a message from Phillip at support requesting specific documents and I gave all documents and more and have heard nothing back for a month. I have sent 3 follow up emails and in app chat and received NO HELP.
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Pdxgtr (@Pdxgtr_35) reported@krakenlistings @krakenfx @CantonNetwork You guys need to implement a Dual price alert option for stuff so if it goes up to $430 like monero just did I can set an alert for that. And if it drops to 275 I can set an alternate alert for that. Please help with this. Just missed out on a huge profit opportunity there
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Ray (@primeray333) reported@krakensupport What discussions exactly are you having with the Humanity team? What issues are you trying to resolve? It’s been over a week with zero updates and no timeline. Just be honest and tell us what’s actually going on.
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Glengarry “Glen” Ross (@clord983) reported@Ichie_Utd @FabrizioRomano @krakenfx You’re joking right? They looked awful and needed fifa to get them through. Croatia was robbed.
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leogarbarino (@leogarbarino1) reported@arjunsethi Hey @KrakenSupport, our corporate onboarding has been delayed for 4 weeks with no helpful responses from the standard support channel. As an operating business, we urgently need this escalated to the institutional compliance team to manage our treasury. Ticket: #21429690
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Soblin (@Soblin07) reported@star_okx Europeans who use #Binance, Please withdraw your funds from Binance and deposit them on other exchanges such as @krakenfx $DOG Army support the one that values transparency, compliance, and fair treatment of all projects and communities!!!
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ohhghetto (@ohhghettoo) reported@Krak can easily takeover any banking branch in the UK single handed banks are already closing down or being forced to adopt crypto , just use @krakenfx
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Ferda Press 🍺 (@FerdaPressbox) reported@FabrizioRomano @krakenfx Predicted this ****!! LFG Flo!!
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Placebo (@Plaxeb0) reported@krakenfx **** you ad
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Bitcoin Bull 🟠 ∞/21M (@BITCOIN_OR_HFSP) reported@JamesClips22 @krakenfx I’ve withdrawn multi 7 figures from Kraken. Only problem I’ve ever had with them is the annoying Travel Rule when depositing large amounts in Bitcoin. Takes a few hrs and they release the deposit.
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Watergoestosea (@watergoestosea) reported@krakensupport It's well above, nonetheless you refused saying it's technically impossible. In your page you say that's a standard case recoverable with a $200 fee.
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olivemybestlife (@IamMrOlive) reported@krakensupport worst support ever ! Waiting three weeks on Priority ticket!
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James 🇻🇦 (@JamesClips22) reported@kubathefirst @krakensupport Can you dm me mate got the same issue
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Taylor1402 (@Taylor14028613) reported@krakensupport WTF is the meaning of all this
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Definitely Savage (@savagepunts) reported@FUNCURVEMEDIA @krakensupport Sup bro I’m facing the same issue, have they gotten back to you?!
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Tariq Wahab Khanzada (@tariqwahab) reported@SaraCsit @FabrizioRomano @krakenfx its better to go game by game ................... now no margin of error now
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Andrew (@andrewsubb_) reported@brian_armstrong Last time I tried to use your app it was incredibly filled with all kinds of process blockers and "you cannot buy this yet", " you need to wait 3 weeks for this approval ", and all kinds of out of the blue showstoppers. @krakenfx had zero issues. Zero (0). So, no thanks.
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leogarbarino (@leogarbarino1) reported@krakenfx Hey @KrakenSupport, our corporate onboarding has been delayed for 4 weeks with no helpful responses from the standard support channel. As an operating business, we urgently need this escalated to the institutional compliance team to manage our treasury. Ticket: #21429690
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J (@jkc0le) reported@krakenfx Yo your new beholder platform is throwing error codes your engineers can't explain. Support is taking a month to get this dealt with, all while customer funds are stuck in earn vaults. When you doing something about this? @cobie we need a kraken support connect. You got one?
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Eric Henjum 💙🧢🅳🅶🅱 (@henjumeric43) reported@Adam_Ogilvie_ @SherzodKhanCity @krakenfx It's been attempted. Not saying its impossible but I would not put much effort into it. Plus, I've adapted the mindset of "fck any exchange who hasn't already listed" They've showed their cards and I wouldn't support them even if they listed. I'll stick with the OGs
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Mathias Onea (@mathiasonea) reported@FabrizioRomano @krakenfx In my opinion, France 🇫🇷 have shown the most consistent performances (so far…) It might come down to yet another showdown in the final with messi and mbappe. If ronaldo doesn‘t kick out France before.
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meme (@bet_aighth) reportedI still haven’t receive any solutions And why don’t you have human costumer service @Krak @krakenfx @krakenpro AA32 N84G M6FS HI5A
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Towards Blissful Moments (@CalmnessWithin) reported@krakensupport hello, can you please do something about the website and app versions for the charting and other features within it. As the drawings do not transfer/keep in place if used on different/same devices. Having the ability to quickly add sl/to. Plus many others...
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RIDWAN ★ 🇵🇹 (@Utdridwan) reported@FabrizioDaily @krakenfx Down to blockbuster
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Towards Blissful Moments (@CalmnessWithin) reported@krakensupport Thanks for the quickly reply. I've sent multiple "share feedbacks" that was sent many months ago, yet there has been no updates on the issues.
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leogarbarino (@leogarbarino1) reported@krakenfx Hey @KrakenSupport, our corporate onboarding has been delayed for 4 weeks with no helpful responses from the standard support channel. As an operating business, we urgently need this escalated to the institutional compliance team to manage our treasury. Ticket: #21429690
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Richard Watt (@YAGWG) reported@krakenfx I'd like to open a wallet with Kraken, but I've got a question or two that I've submitted via the privacy policy page's contact form (sorry, but I couldn't see any other email address on the site).
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保护安琪拉的狄仁杰 (@angmuzik11) reported@krakensupport Ticket #21797210. Kraken’s official Chinese Telegram support told me receiving funds from any crypto wallet/platform was permitted. After an HTX/Huobi-related USDC deposit, my verified account was restricted and I was told to apply for a BVI Specific Licence. I have submitted SOF and licence materials. Please escalate to compliance/sanctions.
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Ray (@primeray333) reported@krakenfx Why was Kraken the only exchange having issues with $H? They locked humanity for 10 days, no other exchange did this. Most exchanges already started trading on the new contract. There are 40 exchanges that didn’t have an issue. @krakensupport