Kraken

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Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.

Problems in the last 24 hours

The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Kraken Outage Chart 12/10/2025 18:00

At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Kraken users through our website.

  1. Website (37%)

    Website (37%)

  2. Mobile App (32%)

    Mobile App (32%)

  3. Transactions (21%)

    Transactions (21%)

  4. Login (5%)

    Login (5%)

  5. Withdrawals (5%)

    Withdrawals (5%)

Live Outage Map

The most recent Kraken outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
ItalyPordenone Website
SpainCarlet Website
FranceChartres-de-Bretagne Mobile App
United StatesChattanooga Mobile App
VenezuelaCaracas Website
SpainOviedo Website
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Kraken Issues Reports

Latest outage, problems and issue reports in social media:

  • _Cardo_95 CARDO ✨ (@_Cardo_95) reported

    @krakensupport how many people working ???? Not even a lot of people in crytpo, why is it taking days to help me ?????

  • A_Lacastar Lacastar (@A_Lacastar) reported

    @zaimiriQ @krakenfx I never want to get into situations like this, it’s always ugly and take the most time they’re all big talk on customer services but in reality are just sh!t

  • CoinTracker CoinTracker (@CoinTracker) reported

    What’s a 1099-DA? Think of it as crypto’s 1099-B. Brokers like @coinbase, @krakenfx, and @Gemini will begin sending the IRS detailed reports of your trades, swaps, and disposals. For the first time, the IRS will also have your cost basis data down to the wallet level.

  • RandomPrecisio5 100x (@RandomPrecisio5) reported

    @krakensupport @arjunsethi 5 months my ticket has been open. Is this the kind of support people should expect from Kraken?

  • BlockchainBrew_ The Blockchain Brew (@BlockchainBrew_) reported

    @KrakenDesktop @krakenfx Why’d you lock my friend’s account? Where can he talk to customer service?

  • zhixp_eth zhi (@zhixp_eth) reported

    @zaimiriQ @krakenfx always had bad experience with cexs. hope they fix it soon for you, zai.

  • TucionC 🐉 $MON ❤ $WELL Tabi $MOJOReddio⌘🛠️ (@TucionC) reported

    Hi i need your help I deposited 500$ on 1 October for the yieldbase but it is not credited in my kraken account and they said to do kyc again on 3 October and I did and it is still pending @krakenfx @krakensupport

  • ElbXaCZ17v52794 0 1 (@ElbXaCZ17v52794) reported

    @krakenfx Fake and gay. Can you try and act like a bank? instead of a **** posting fast food chain?

  • MoneyMocker MoneyMocker (@MoneyMocker) reported

    @krakenfx Terrible communication here. This was not communicated in your email blast.

  • Burix_sol Burixx 🇮🇹 (@Burix_sol) reported

    yo @aeyakovenko its time to start twapping money on the memes, maybe with the help of @krakenfx listing. And it needs to be done asap, thanks

  • showdownjoe99 showdownjoe (@showdownjoe99) reported

    @zaimiriQ @krakenfx Will never understand how people **** up like this especially with thousands of dollars. You aren't triple checking the chain, wallet address, etc before sending transfers? Like this is so easy to avoid if you literally just take two seconds before hitting send.

  • BlockchainBrew_ The Blockchain Brew (@BlockchainBrew_) reported

    @krakenfx Why’d you lock my friend’s account? Where can he talk to customer service?

  • OpMisto Misto(✧ᴗ✧) (@OpMisto) reported

    @zaimiriQ @krakenfx According to the man who helped me get the money a long time ago. The site itself doesn't give a damn about this, in fact, if you can't create an incredibly big noise to attract their attention, then they don't care. There remains 1 option, this is a business for people and teams who can get your money out for%, you are conditionally stuck at the moment with 10k, but there are people with hundreds of thousands of dollars and they have no choice but to give 30-40% but return part of their funds. Therefore, the chances that they will help you if you don't have connections are very low (although I hope for the best, it's a lot of money

  • BlockchainBrew_ The Blockchain Brew (@BlockchainBrew_) reported

    @krakenfx Why’d you lock my friend’s account? Where can he talk to customer service?

  • MoneyMocker MoneyMocker (@MoneyMocker) reported

    @krakenfx @ZIGChain Your email blast notifying about this, did NOT stipulate that Kraken Pro was excluded. Terrible communication job here guys.

  • Dogotomoon Dogtomoon (@Dogotomoon) reported

    @mielpopse @krakenfx $dog follow $dog $dog support $dog

  • PaleCustodian The Pale Custodian (@PaleCustodian) reported

    @krakenfx Except I lost all my money due to severe bugs (admitted by support) in the Kraken platform, and they won't compensate. Don't use Kraken because the platform works against you and the team doesn't give a **** about you.

  • FrOHzD frohzd (@FrOHzD) reported

    @krakenfx @biggerbagz69 List $WOJAK so I can support your exchange

  • PaleCustodian The Pale Custodian (@PaleCustodian) reported

    @krakenfx Except I lost all my mkney due to severe bugs in the Kraken platform, and they won't compensate. Don't use Kraken because the platform works against you and then team doesn't give a **** if you are a victim.

  • WYdaGOAT Kenny Wy (@WYdaGOAT) reported

    @zaimiriQ @krakenfx bad time to reply cause of ur issue but mine was gone forever they said couldnt do anything about it

  • MoneyMocker MoneyMocker (@MoneyMocker) reported

    @krakenfx @ZIGChain People who met these criteria, should be eligible for the Airdrop. There is nothing in the original email that states Kraken Pro is excluded, nor is there any link to the Kraken website about other exclusionary information about the airdrop. Not rewarding those who met this criteria, constitutes "Bait and Switch" like behavior.

  • BlockchainBrew_ The Blockchain Brew (@BlockchainBrew_) reported

    @krakenpro @krakenfx Why’d you lock my friend’s account? Where can he talk to customer service?

  • J80420520 J (@J80420520) reported

    @Midas_Minotaur @krakenfx Can someone explain in very short, dumb down way on how these coins work. I bought in last week because my buddy told me to. But I still don’t get it. @grok

  • WYdaGOAT Kenny Wy (@WYdaGOAT) reported

    @zaimiriQ @krakenfx least value going up hope they fix this, had issue with abstract to binance back then too

  • Jampzey Jampzey.hl (@Jampzey) reported

    @zaimiriQ @krakenfx damn hope they fix this ~

  • Sholz_noni ᵋᵛᵋʳʸᵝᵒᵈᵞ ᶫᵞᵏˢ Shola (@Sholz_noni) reported

    @krakensupport @CryptofxOG It's a general issue and you should look into it, a lot of people qualified for these referrals,but they are yet to get paid

  • haowanart1987 Hu (@haowanart1987) reported

    @krakenfx I’m very unhappy with your app’s ID verification. I tried hundreds of times, uploaded many docs, but got rejected repeatedly. I said my handwritten rental contract scans unclear, yet your support delays and gives no solution!!! Why is it so unfriendly?

  • TraieMoses Tr.A (@TraieMoses) reported

    @krakenfx Yeah I’m having constant problems even just getting $ into the account. The money comes out my bank account but is not appearing in my kraken account. Pretty frustrating.

  • Cryp2sotka $otka👁️ (@Cryp2sotka) reported

    @zaimiriQ @krakenfx ugh fr, CEX issues never change, ngmi if u wait too long

  • Aminu_Muntari14 Aminu Muntari (@Aminu_Muntari14) reported

    @wallet_tg @krakenfx Please help me because my telegram wallet is not opening at all