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Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.

Problems in the last 24 hours

The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Kraken Outage Chart 01/30/2023 06:20

At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Kraken users through our website.

  • Login 42.31% Login
  • Mobile App 23.08% Mobile App
  • Website 19.23% Website
  • Transactions 11.54% Transactions
  • Withdrawals 3.85% Withdrawals

Live Outage Map

The most recent Kraken outage reports came from the following cities::

Loading map, please wait...
United StatesHouston Website
GermanyFrankfurt am Main Login
BrazilOlinda Login
GermanySiegen Mobile App
GermanyMunich Login
United KingdomConsett Withdrawals

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Kraken Issues Reports

Latest outage, problems and issue reports in social media:
  • thepauljones Paul Jones (@thepauljones) reported

    @langerstwit Thanks for your reply Darren. Yeah it seems @krakenfx will not help. (multiple e-mails confirm that). It's a shame, feels like a very simple honest, and costly mistake.

  • shaveballz2 Ryan53511 (@shaveballz2) reported

    @cryptocom Waiting for customer support @cryptocom - 4 hours so far… - need to move back over to @krakenfx it appears

  • Cyberjunkie2021 Phoenixx (@Cyberjunkie2021) reported

    @newton_crypto @koinly No need , I took all my $RNDR out of your exchange and was able to trade with @krakenfx . Thanks to kraken I was able to withdraw with no problem

  • Padoncrypto Padon (@Padoncrypto) reported

    @krakenfx @RhythmBSC sounds like money ! music token with working product, millions of songs and listen 2 earn !

  • CigarsAndLife Dave (@CigarsAndLife) reported

    @ImNotTheWolf @coinbase Amen, brother. Coinbase has locked my account 2 times now for transferring $USDT. They provide zero explanation. Terrible experience and I’m never going back. I’ll stick to @krakenfx.

  • jscriptcoder Fran (@jscriptcoder) reported

    @krakenfx Support Center. Compared to the competition, Kraken's feels old

  • mr_noure22 M. Noure (@mr_noure22) reported

    @krakensupport @Javi8b i lost all my syn tokens no one wanna take sirously my claim, i think i lost all my SYN token due an error of chain used !!! why no one wanna take my problem seriously this is the best way to treat my claim or you wanna steal my token !!

  • Hakan_Akturkler Hakan AKTÜRKLER (@Hakan_Akturkler) reported

    @krakenfx - No team wallet - No marketing wallet - No developer wallet - No locked wallet - It is a 100% safe community icon - Nobody has access to the contract because the contract is in a dead wallet. - It is completely decentralized. @BscPitbull #PitbullToken $PIT

  • escolopra Charlie Escolopram (@escolopra) reported

    @tmuxvim @BohnJai not as demeaning as being someone who is working for @krakenfx though

  • baraccoo umut kara (@baraccoo) reported

    @krakenfx @OsmanKahya2001 @jdesmondmiller Could someone link me to that defi money glitch method p,eople have been using to generate profits???;,` "

  • Dubs_Dread Dubsdread (@Dubs_Dread) reported

    @loomdart Just give it to @krakenfx they’ll fix it


    @krakensupport thnx, will take a look… fwiw, recently migrated from iPhone X to 14, think something went wrong for the Kraken app. Also issues with @BitMEX app not showing graphs since…

  • riot_purple Purple Riot 🇳🇴 (@riot_purple) reported

    @krakenfx Support Arbitrum for USDC deposits / withdrawal

  • CryptosCrusader Coen ⚡ (@CryptosCrusader) reported

    So, @krakensupport, please help me understand. Now that Flare FIP.01 has passed and I’ve all my FLR ‘staked’ with @krakenfx, wil I now be eligible and receive the remaining 85% of my #FLR airdrop monthly directly in my Kraken account? Or is there something else I need to do?

  • uCapital_Coyote JulianbenjaminGriep (@uCapital_Coyote) reported

    Hey @krakenfx, how cool would it be to automate trades with @Capitalise_ai? Any way to support them? #Code_Free_Trading_Automation

  • JustHodln Eric 🤪 HODL-le-he-hoo 🌞 (@JustHodln) reported

    @krakenfx Also the ability for customer to input lot basis information.

  • deanofprivacy Dean Patrick (@deanofprivacy) reported

    @Gemini has by far the worst customer service of any crypto exchange I've used. @krakenfx has the best.

  • saitamaloyalist Saitama, the realest! (@saitamaloyalist) reported

    @krakenfx please help, I cant find #saitama listed on my @krakenfx app?

  • PaulSl21 Paul Llave SL21 (@PaulSl21) reported

    @deadrightdove @Thuxo_Lux @krakenfx Could someone link me to that defi money glitch method people [have been using to generate profits?]??)?? "

  • Aydinho67 Crypto-Dude (@Aydinho67) reported

    @krakenfx Convert Dust. Pls an Mobile Trading Ui like Binance or Kucoin. I love Kraken but Ui is awful. Also create an Watchlist is an mes. More Staking Coins.

  • MalmbergLaw Jay (@MalmbergLaw) reported

    @krakenfx I would change the fact that you’ve neglected to provide listing support for $DGB #Digibyte.

  • howell_soc SocHowell (@howell_soc) reported

    @krakenfx @TheMarginMan @CNBC As a customer, I appreciate Kraken employees' support, integrity and professionalism.

  • StateSpace_Swe State Space (@StateSpace_Swe) reported

    @krakenfx Support liquid network

  • geb1432 010201 (@geb1432) reported

    @krakenfx Support BSC finally

  • TC94163407 the_wee_alts (@TC94163407) reported

    @krakenfx Add VET and TEL Also the mobile version feels clunky and slow. Anyway to streamline it?

  • SharonChukwuma1 Sharon Chukwuma (@SharonChukwuma1) reported

    @krakenfx @Lulucrypto29 Could someone link me to tha-t defi money glitch method people have been using to generate profits???(;[ "

  • szarka Ponzi Turducken ⚡ (@szarka) reported

    @krakenfx Stop calling a Lightning invoice an "address". (Love the support for Lightning otherwise, tho!)

  • MusaAl31561248 Muz Al (@MusaAl31561248) reported

    @krakenfx There is no Touch ID in log in

  • SeaBaz_ Sea₿az (@SeaBaz_) reported

    @krakenfx Maybe I am doing something wrong but when putting in limit orders I have to go back and search for the pair instead having them ready in the drop down menu in the limit order trading tab (web version)

  • coinvomit My Little Ponzi (@coinvomit) reported

    @CryptoDale @krakenfx Yes, everything. Especially on mobile, it's slow and unuseable on the latest phones with 5G...