Kraken status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Kraken users through our website.

• Mobile App (58%)
• Transactions (17%)
• Login (17%)
• Transfer (8%)

Live Outage Map

The most recent Kraken outage reports came from the following cities:

City	Problem Type	Report Time
Valence	Mobile App	23 days ago
Stockholm	Mobile App	1 month ago
Province de Liège	Mobile App	2 months ago
Mannheim	Mobile App	2 months ago
Paris	Mobile App	2 months ago
L’Étrat	Login	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Kraken Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Krak (@Krak) reported 35 seconds ago

  @PostTeslaDaily @krakenfx @Mastercard We are working on it

• 
  Horse (@TheFlowHorse) reported 52 seconds ago

  Team of people I have trusted for years. @Krakenfx backed. No issues or holding money that you earned. @breakoutprop is the only prop I can recommend in good conscience.

• 
  WOO X (@_WOO_X) reported 2 minutes ago

  WOO X, a leading global centralized digital asset exchange, and Payward Services, the B2B infrastructure platform from Payward, the company behind global crypto platform @krakenfx, have signed a Memorandum of Understanding (MOU) with the intent to bring crypto trading to WOO X's European users through Payward Services’ trading-as-a-service offering. Under the agreement, the companies intend to enable spot crypto trading for WOO X’s EU users powered by Payward's regulated European infrastructure and licensing. WOO X would join a growing roster of financial institutions using Payward Services’ trading-as-a-service offering, including bunq, one of Europe's leading neobanks. Risk Disclaimer: The above content is for general informational purposes only and does not constitute legal, investment, or financial advice. We recommend consulting a qualified independent advisor before making any decisions. WOO shall not be liable for any loss or damage arising from the use of this information.

• 
  AvaxGator | 🐊 Tech and Ballgame’s (@Avaxgator) reported 4 minutes ago

  @krakensupport @kator1313 Please don't go down the meme road. Please stick with rwa .

• 
  TriumphAnt LY Crypto (@TriumphAntGo) reported 5 minutes ago

  @krakenfx what are we supposed to do while you hold our DEX hostage and the DEX coin is dropping? I guess the only choice is to let it burn, since you have removed our access. I hope you see what you are doing to us!

• 
  pcash890 🇵🇹 (@officialpcash) reported 7 minutes ago

  @krakenfx Since on Friday, I was told my complaint has been forwarded to the relevant team, This is 3 business working days later, I still haven’t receive any positive response or feedback. My coin is just hanging without any information concerning why and when it will be release.

• 
  Ƀ Chris (@CryptoChrisG) reported 7 minutes ago

  @krakenfx ai customer support 🤦

• 
  Jacob Jensen 🇺🇸 (@jakesevara) reported 11 minutes ago

  Please help! 🙏🏼 I sent all my #hbar from my @Tangem wallet over to my @krakenfx account & missed putting in a memo & now it’s disappeared😫 I contacted Kraken 1 min after it happened & completed a ticket including all of the needed info 8 hrs ago… still nothing @hedera

• 
  Derek (@Derek9o9) reported 12 minutes ago

  @KrakenSupport @krakenfx I have an open ticket #21839264. I have funds that I need access to for risk management. Can someone please review my case or provide an update? Thank you.

• 
  Pete! (@heyimpete123) reported 13 minutes ago

  @SapoNFTz @kingfud @krakenfx Another down bad Solana ***

• 
  Vickie Arrington (@VickieArri10) reported 14 minutes ago

  Why is @krakenfx withholding my funds for almost 2 weeks now even after escalating my case? This is unacceptable behavior and I demand a response from support staff TODAY!! Holding my funds indefinitely is theft!!

• 
  Soblin (@Soblin07) reported 14 minutes ago

  Back in the time @binance listing was a big honor Now a days its a shitshow and a dumpfest $DOG will fix this!!!!!!!!!!!!!!!!!! Is there any legit exchanges left. Other then @krakenfx ?

• 
  clara (@Shugardaddy217) reported 15 minutes ago

  @krakenfx Hello Kraken. Please kindly inbox me. I have been emailing your supports for 2weeks now over an issue with my deposit. My payment had been on hold please kindly reply to me.

• 
  dennistang (@francistang7) reported 21 minutes ago

  @krakenfx @krakensupport any updates for my issue？ ticket NO. 20456010，no official reply on how the process going on！

• 
  Mark - Crypto Recovery (@RecoverwithMark) reported 24 minutes ago

  🚨 Crypto Safety Alert: #AscendEx | #Kraken | #KrakenFX 🛑 Stay cautious if your withdrawal remains stuck as "initiating" or pending for an extended period. Keep all transaction records and verify any instructions independently before taking further action. 📩 DM us for confidential guidance and support if you've been affected.

• 
  MfersClub (@jbixmfer) reported 26 minutes ago

  Warning to Kraken users. My Kraken account was suddenly closed without notice, while I still have assets inside and no access to withdraw. Exchanges may review accounts, but suddenly closing an account without prior notice creates serious risks for users’ funds. @krakenfx

• 
  Mightyfool (@Mightyf00l) reported 31 minutes ago

  Attention all @krakenfx / @krakenpro users. Imagine being new to crypto. You make your first careful investment: €10. One second later, you're down 5%. Not because the market moved. Because you used Kraken's "convenient" Convert tool. €10 → 11.15 USDC → €9.51. Round trip. Nothing traded. Nothing moved. That's not a fee. That's a tax on being new — wrapped as convenience, priced for people who don't know better yet. And it doesn't just hurt them. This is the first impression crypto gives every newcomer. We can do better.

• 
  D.Zdzisław_K (@Katharsys76) reported 33 minutes ago

  @FabrizioRomano @krakenfx How boooring tbh the same as ever with a Little help from FIFA

• 
  FutureObserver (@ernestobtc) reported 34 minutes ago

  @krakensupport @krakenfx My account has been restricted and my €1,500 SEPA deposit has been on hold. I have already submitted all the requested information, but I am still waiting for my case to be reviewed. Could someone please look into my support ticket? Thank you.

• 
  PepecoinLFG (@PepecoinLFG) reported 38 minutes ago

  yeah. perhaps @krakenfx needs to provide a direct Android apk download. Or it could be offered directly by @PepecoinNetwork . Distribution has always been a problem that needs to be solved.

• 
  Lostboy!🇪🇺🇵🇸 (@tobswyatt) reported 44 minutes ago

  @FabrizioRomano @krakenfx Who gives a ****. Fifa has ****** football.

• 
  🇵🇸K Zero (@KayZero83) reported 44 minutes ago

  @MBinNawaf @FabrizioRomano @krakenfx France is top favorite what do you mean? I don't have high expectation for argentina, i know defending world cup is almost impossible. Only brazil that historically able to do it, if you ignore italy because earliest tournaments were like mini world cup.

• 
  Myk (@mauleani) reported 45 minutes ago

  @PardonMyTake @krakenfx PFT with another awful draft 🔥

• 
  JondeX (@Amine_DeXer) reported 46 minutes ago

  As much as I love @inkonchain and remain optimistic about its future, I also think it's important to tell the truth, because constructive criticism is what helps ecosystems grow. Ink got one of the strongest opportunities in the market, yet the team hasn't fully capitalized on many of them from a marketing perspective. There have been multiple moments where they could have attracted much more attention, users, and liquidity to the ecosystem. Sometimes it honestly feels like the community and builders are pushing the narrative harder than the chain itself. I'm even starting to see some builders giving up on the chain "hopefully I'm wrong". Let's be honest: in this industry, if your ecosystem isn't creating opportunities for users to make money, most people simply won't pay attention or stay for long. And let's stop acting like the airdrop is the only thing that can bring users and attention to your chain. The industry has changed massively from a marketing perspective over the last few years. Attention is earned differently now. Narratives, distribution, community culture, builder support, content, and giving users reasons to stay matter just as much. You have to adapt because the market has already changed. And before launching the airdrop, I think the most important question should be: "Will people still use Ink after the airdrop is over?" Because that's the metric that truly matters. A successful airdrop doesn't create temporary users. It creates long term believers, builders, and capital that remain inside the ecosystem. Having @krakenfx as your parent company is a massive advantage, but to be honest, this is not the level of execution I was expecting from it. Hope things change in the near future... because I genuinely believe Ink has everything it needs to become one of the biggest ecosystems in this space.

• 
  Reconcile Engineering (@ReconcileEngin1) reported 50 minutes ago

  @krakenfx 10 days waiting on your support people/bots to update my email address. Security checks completed and still no access to my account. Come on it’s not that difficult. Just switch off your AI bots for a bit and get me sorted.

• 
  Voluntaryist Minister (@GodIsVoluntary) reported 52 minutes ago

  @krakensupport Help us help you help us! What specific regulations need to change to make this unnecessary?

• 
  DreA̷mmyw0w⚡ (@Dreammyw0w) reported 53 minutes ago

  @PilotESZ @Casper_Network @krakenfx Delulu. It's not different from any other listing. $CSPR is on other exchanges... All it did was a tiny pump and then straight back down.

• 
  JustMrPaper (@kachi_pbm) reported 55 minutes ago

  You can’t outwork a failed system. Let’s not lie. THE REASON WE ARE NOT LANDING REMOTE JOBS SO EASILY IN THE TECH SPACE ANYMORE IS BECAUSE OF WHERE WE ARE FROM. Your rejection emails don’t even get to the HR. And if it does once they see you are from Nigeria, they don’t want to do anything with you IMMEDIATELY. Think I’m capping? I was supposed to land a job to join the ux team for @krakenfx that pays me at least $10,000 a month especially with my understanding of crypto and how my passion for their service. I went through their interview and passed the stages. They loved me. But guess what? They see I’m from Nigeria and boom, I don’t get it. They even said in mail “We encourage you to revisit opportunities with Kraken should your location change” Nigeria you are killing dreams !

• 
  UTDKobi (@TheUTDKobi) reported 57 minutes ago

  @FabrizioRomano @krakenfx Odegaard was playing like a cockless mf Sørloth was an assh.le and greedy mf In fact the whole Norwegian team was playing like slow bums. Sickly slow at playing proper passes. They made Haaland wasteful upfront. I just wondered how this selfish, dumbass team eliminated Brazil.

• 
  Jafor (@jaforhussain) reported 58 minutes ago

  @FabrizioRomano @krakenfx You are corrupt piece of ****. Why are you not speaking about the injustice and the cheating by Argentina & fifa