Kraken status: access issues and outage reports
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Full Outage Map
Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
Problems in the last 24 hours
The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Kraken users through our website.
- Mobile App (58%)
- Transactions (17%)
- Login (17%)
- Transfer (8%)
Live Outage Map
The most recent Kraken outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Valence
|
Mobile App | 24 days ago |
 Stockholm
|
Mobile App | 1 month ago |
 Province de Liège
|
Mobile App | 2 months ago |
 Mannheim
|
Mobile App | 2 months ago |
|
Paris
|
Mobile App | 2 months ago |
|
L’Étrat
|
Login | 2 months ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
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Voluntaryist Minister (@GodIsVoluntary) reported@krakensupport Help us help you help us! What specific regulations need to change to make this unnecessary?
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Vickie Arrington (@VickieArri10) reported@JongenotterSven @krakensupport Hello Support, This is another business day gone and still no update from your team regarding my withdrawal. I need an update on my money. It’s almost a month!!! What sort of treatment is this to your customers? You don’t even reply DMs anymore
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bob (@bob200617) reported@Those101Things @FabrizioRomano @krakenfx i think france look the best, spain have been poor but they havent lost in like 25+ games i think and only 1 goal conceded all tourney, argentina have been messi or nothing and england haven been okay but it just feels like its there tournament idk its just working for them.
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Muné (@Onlyone_mune) reported@FabrizioRomano @krakenfx Would want to say england but they have a near success syndrome problem so it's Spain or France against Argentina at the finals for sure.
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Vickie Arrington (@VickieArri10) reported@n3li5 @krakensupport @krakenfx Mines been pending since the 14th. Case has been escalated twice. Don’t trust them to get you help anytime soon
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DreA̷mmyw0w⚡ (@Dreammyw0w) reported@PilotESZ @Casper_Network @krakenfx Delulu. It's not different from any other listing. $CSPR is on other exchanges... All it did was a tiny pump and then straight back down.
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Nick (@nicholasfgeorge) reportedThe biggest thing holding bittensor:native back is not the tech. It is that nobody can actually buy the subnets. Alpha tokens only trade against TAO. That is protocol design, not an exchange choice. Same structure as early crypto, when every alt traded in BTC pairs and you had to buy BTC first to buy anything else. The difference however is exchanges broke BTC pairing by listing USD pairs. dTAO cannot be broken that way. Every alpha purchase routes through TAO by construction. Structural demand, permanently wired in. But only if the pipes get built. The missing piece is the liquidity map. Stables in, intelligent routing through TAO, alpha out, slippage managed against thin subnet pools. Whoever builds that owns the front door to the entire ecosystem. @krakenfx just became the first major exchange to integrate dTAO natively, with seven subnet tokens on its listings roadmap. The abstraction layer is starting. Retail will click buy in stables and never know they routed through TAO. That is the unlock.
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Dan (@Daniely79) reported@FabrizioRomano @krakenfx If it’s down to FIFA Argentina
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Eduardo | The Cascade Axiom (@CascadeAxiom) reportedThis crypto company, @krakenfx , is garbage. Absolute disgrace. The people they sponsor and allow to represent their brand.... their influencers are scammers and thieves.
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Daniel Worsley (@DanielWorsley_) reported@krakensupport I provided all the requested documents almost 2 months ago and have been ghosted since by your support team even after me following up on 4 separate occasions. Is tagging you on Twitter the only way to get someone to look at an open case?
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Donut Connoisseur (@SpecialK_001) reported@FabrizioRomano @krakenfx Time for Spain to do the impossible. Knock off France and England
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ZatzSports (@ZatzSports) reported@krakensupport I want help and I don’t want to talk with ai. I have had my account for more than a year and never had any issues buying or selling then 2 weeks after my last transaction my bank account was -299.00 and said Kraken. After talking I my bank that was reversed but you canceled me
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Vickie Arrington (@VickieArri10) reported@MarisJah @krakenfx They have not responded to me anymore. Tomorrow makes it two weeks. Twitter customer care no longer responds and Reddit customer care simply blocked me when I asked for accountability. If I ever get my funds back, I will not be using their exchange ever again.
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dennistang (@francistang7) reported@krakenfx @krakensupport any updates for my issue？ ticket NO. 20456010，no official reply on how the process going on！
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clara (@Shugardaddy217) reported@krakenfx Hello Kraken. Please kindly inbox me. I have been emailing your supports for 2weeks now over an issue with my deposit. My payment had been on hold please kindly reply to me.
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Ƀ Chris (@CryptoChrisG) reported@krakenfx ai customer support?
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R 🐙 (@_RahuI) reported@BeastTheMascot @krakenfx wtf, why not me
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Sponge (@AllanXRP) reported@Buchijipi @krakenfx I am not trying to fud. Can someone explain why the screeners bring up issues with this? Is it where the coin is launched or how its set up? How do you tell what's good and bad?
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Reconcile Engineering (@ReconcileEngin1) reported@krakenfx 10 days waiting on your support people/bots to update my email address. Security checks completed and still no access to my account. Come on it’s not that difficult. Just switch off your AI bots for a bit and get me sorted.
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Joey Kimmons (@CrawlingShadowX) reported@naveenbrahim @krakenfx It wouldn't matter if it was on Kraken or anywhere else. The $XTM smart contract has transfer restrictions triggered by high-risk flags. That’s not an exchange issue.
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bishara (@bishara) reported@TheFlowHorse @krakenfx insane how they burned their reputation every single day … down the drain man
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clara (@Shugardaddy217) reported@krakenfx Hello Kraken. Please kindly inbox me. I have been emailing your supports for 2weeks now over an issue with my deposit. My payment had been on hold please kindly reply to me.
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z (@0xzxch) reported@krakensupport @mooncat2878 Is it an Eth L2? Because if so you can literally just access it through any wallet by switching networks in the wallet. Same address and seed and all. You can definitely access this if its an L2. I am hearing an excuse, get this guy his money back.
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clara (@Shugardaddy217) reported@krakenfx Hello Kraken. Please kindly inbox me. I have been emailing your supports for 2weeks now over an issue with my deposit. My payment had been on hold please kindly reply to me.
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MfersClub (@jbixmfer) reported@krakenfx I tried emailing @krakenfx before, but they said their support team was busy. After I posted about it on X, they reopened my account—but the funds were gone. What a joke.
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Achilles (@achilles_gh) reported@FabrizioRomano @krakenfx Note this down, Spain will qualify over France but Argentina will win the finals against Spain.
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Horse (@TheFlowHorse) reportedTeam of people I have trusted for years. @Krakenfx backed. No issues or holding money that you earned. @breakoutprop is the only prop I can recommend in good conscience.
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TriumphAnt LY Crypto (@TriumphAntGo) reported@krakenfx the new good and bad 1. Why? Why are you not allowing scroll shots? I will Never share your BS image, i share mine. 2. Sell has Limit Sell, buy has a different button in a different location, when there is plenty of space as Sell uses. THIS would also clean up the slide bar, U added another dumb button to. 3. Orders SHOULD be on this page, along with trx history. All the garbage you have below this, could be on a separate page. Listen to the users, and you will pass Coinbase and be catching Binance. Your way, Pionex/Webot will be catching up
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Oleksandr Byelskyy (@caniok1111) reported@krakenfx Kraken can you please review my support ticket? I’ve been waiting for over 2 months now to get ahold of somebody 😭
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Miles Dyson (@n3li5) reported@mwturetzky "Fix money and you fix the world." "We will fight so you can." Beautiful words from a company that froze my own money for days and won't even answer me. Verified account, 2,789 USDC stuck "pending", ticket #22022567 ignored. @krakenfx @krakensupport