Kraken status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Kraken users through our website.

• Mobile App (58%)
• Transactions (17%)
• Login (17%)
• Transfer (8%)

Live Outage Map

The most recent Kraken outage reports came from the following cities:

City	Problem Type	Report Time
Valence	Mobile App	2 days ago
Stockholm	Mobile App	11 days ago
Province de Liège	Mobile App	24 days ago
Mannheim	Mobile App	24 days ago
Paris	Mobile App	24 days ago
L’Étrat	Login	24 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Kraken Issues Reports

Latest outage, problems and issue reports in social media:

• 
  J (@jkc0le) reported 22 seconds ago

  @krakenfx Yo your new beholder platform is throwing error codes your engineers can't explain. Support is taking a month to get this dealt with, all while customer funds are stuck in earn vaults. When you doing something about this? @cobie we need a kraken support connect. You got one?

• 
  Cassanova (@cassanova_eth) reported 33 seconds ago

  @DavidLRipley @krakenfx Hello, i made a cash withdrawal on kraken and you told me it’s going to take at least 2 business days and it’s been more than a week, i can provide any information you need, I tried reaching out to your support but to no avail, bot keeps giving me the same answer

• 
  Jefe (@Ghost_OMM) reported 2 minutes ago

  @krakensupport @daliliu834 Your replying to others posts but actual customers with real problems you ignore ?

• 
  Ray (@primeray333) reported 2 minutes ago

  @krakenfx Why was Kraken the only exchange having issues with $H? They locked humanity for 10 days, no other exchange did this. Most exchanges already started trading on the new contract. There are 40 exchanges that didn’t have an issue. @krakensupport

• 
  levoleverage (@levoleverage) reported 3 minutes ago

  yo @krakenfx when do you plan to offer HYPE mainnet support?

• 
  Juicy Juicy (@Juicyjuicyart) reported 5 minutes ago

  @krakensupport My deposit of $13k usd hs been on hold for nearly a month. I received a message from Phillip at support requesting specific documents and I gave all documents and more and have heard nothing back for a month. I have sent 3 follow up emails and in app chat and received NO HELP.

• 
  Matej (@matejbusic) reported 9 minutes ago

  @krakenfx takes your money, then goes quiet. Day 8 no reason given, no support available...

• 
  Ribbitch (@ARibbitFromAfar) reported 10 minutes ago

  @krakenfx @krakensupport Tell your support bot to get me to a human. It’s been over two hours

• 
  Maskripto (@fypdonk) reported 11 minutes ago

  [DAYS 3] 🛟 Since my deposit was successfully credited but remains under an internal hold due to the HTX sanction protocol. As a fully verified user for 4 years with a consistent track record, this indefinite hold is becoming highly unreasonable. Leading platforms like Binance, OKX, and WhiteBIT have already refined their screening tools to effectively differentiate between sanctioned entity activity and legitimate personal transfers. I have already provided all documentation to verify the source of these funds. I urge the compliance team to expedite the manual review and release the hold on my balance. I look forward to a swift and professional resolution to this long-overdue issue. Latest Update from Kraken: "No certainty or clarification just waiting and waiting" If anyone has experienced something similar, please leave a comment and let’s work together to seek justice @krakensupport @Xiaodu_HTX #Kraken

• 
  Fosya (@Fosyartoj) reported 14 minutes ago

  @krakensupport Hello Kraken support. I need your help. My account was closed without my notice after connecting Kraken Wallet. It’s been a month and your team is not answering me :(

• 
  🇸🇿Lucky Nhlanhla Ma🇸🇿 (@LuckyNh9879) reported 16 minutes ago

  @FabrizioRomano @krakenfx Please write down the names of the countries, as we can't be expected to know all the flags!

• 
  FTF 📜 (@XSpark10) reported 16 minutes ago

  @Calcifurious @brian_armstrong @krakenfx just straight up steals the customers money and their customer support straight up ai slop, kraken ai Kai. Remember when Krak bought Cryptowatch? Cryptowatch was awesome and then became laggy and buggy. I dumped kraken for binance and am much happier.

• 
  Matrix589 (@ExpressClean1) reported 18 minutes ago

  @Bamaboy1XRP @krakensupport I think it might be a liquidity issue with the space x IPO tomorrow.. who knows

• 
  Derek (@Derek9o9) reported 20 minutes ago

  @KrakenSupport @krakenfx My account review has been pending for 24+ hours and I have an open ticket # 21627795. I have funds that I need access to for risk management. Can someone please review my case or provide an update? Thank you.

• 
  Taylor1402 (@Taylor14028613) reported 20 minutes ago

  @krakensupport WTF is the meaning of all this

• 
  Placebo (@Plaxeb0) reported 23 minutes ago

  @krakenfx **** you ad

• 
  Pdxgtr (@Pdxgtr_35) reported 24 minutes ago

  @krakenlistings @krakenfx @CantonNetwork You guys need to implement a Dual price alert option for stuff so if it goes up to $430 like monero just did I can set an alert for that. And if it drops to 275 I can set an alternate alert for that. Please help with this. Just missed out on a huge profit opportunity there

• 
  Ray (@primeray333) reported 24 minutes ago

  @krakensupport The Humanity website only talks about the hack that happened on June 8th. It says nothing about Kraken. Every other exchange is trading Humanity with no problems. So why is Kraken the only one still locked? This has nothing to do with Humanity. This is a Kraken issue.

• 
  Emperor Osmo 🐂 🎯 (@Flowslikeosmo) reported 24 minutes ago

  It’s been a while since I last talked about @maplefinance. Since then, the business has continued to grow while the token has stalled. $1.93B loan book to the $SYRUP token at $162M, -78% for the year. The market has clearly written them off. A similar event happened in 2022 when the Maple team was written off. Fast forward to today with a new model, and the loan book looks significantly healthier at $1.93B, with 82.9% utilization. Maple also generates $12.8M in annualized protocol revenue through management and service fees, separate from the interest flowing to lenders. 25% of that revenue is allocated to return to $SYRUP via discretionary buybacks. That's $2.86M annualized against a $162M market cap, and the mechanism has been live since November. Now compare that to the lending peer set: $MORPHO trades at a $1.17B market cap with $0 in protocol revenue. (Morpho trades at 7.2x Maple’s mktcap) $KMNO at $97M and $FLUID at $68M both trade near Maple on P/S, at 13.7x and 15.3x respectively, but neither has an active buyback mechanism. $SYRUP is trading at 14.2x P/S with: - A $1.93B loan book - 82.9% utilization - Discretionary SYRUP buybacks - @krakenfx OTC as a new borrower pipeline - syrupUSDT now used as collateral inside one of DeFi’s deepest lending markets The fundamentals really make the valuation harder to ignore down here. The main point here is that Maple is running a $1.93B credit book while the market is still pricing it like its 2022 version.

• 
  nuria var (@AdrianoGenghi) reported 25 minutes ago

  @krakensupport Is from 8/06 I have deposit in pending is not possibile !! I can’t have any human support only bot that say evrytime the same thing @krakensupport this is my ticket # 21583980

• 
  Howard Brown (@BigDog0601) reported 25 minutes ago

  @DanielPerusAO @krakensupport Are you able to finally get some help because I’m having the same issue

• 
  LionessX ₿🦁👠 (@LionessOnX) reported 35 minutes ago

  @krakensupport I just did, thanks so much... it's been happening for days and not the first time and I tried to look for help inside the app/website... thank you!

• 
  Stacy Muur (@stacy_muur) reported 36 minutes ago

  I’ve been looking more into Aavenomics 3.0, and imo this is one of the more important tokenomics updates in DeFi right now. They are trying to make $AAVE less of a passive governance token and more of the asset that sits at the center of the protocol’s economics. That matters because @aave already has the hard part working with things like real lending activity, GHO, institutional products, and now a bigger push toward RWAs and V4. Aavenomics 3.0 takes that a step further by moving buybacks to become more automatic and built into the system, instead of being something a committee manually decides each time. Also, Aave reportedly pushed back on a discounted 15% stake sale to @krakenfx at a $385M valuation, which IMO shows the team does not want Aave valued like some cheap DeFi asset. Pretty cool, ngl. Anyways, there is also V4, which pushes Aave toward tokenized stocks and securities lending, a market estimated around $4.6T. So I think the bigger idea is pretty simple. Buybacks can strengthen the $AAVE value-accrual story, while V4 expands the market Aave can go after. That’s why I think Aavenomics 3.0 is interesting. Because the protocol already has real usage + revenue, and now the focus seems to be on making sure more of that economic activity actually connects back to $AAVE.

• 
  Elnesse (@Elnesse1) reported 38 minutes ago

  @heis_zaaye @FabrizioRomano @krakenfx Get ******** out of here

• 
  Maskripto (@fypdonk) reported 41 minutes ago

  @cryptodotnews It’s one thing to block and hold funds, but it’s another to force innocent, retail users to navigate complex government licensing processes on their own just to access their assets. We are not criminals, yet we are being burdened with legal battles we aren't equipped for. Kraken should be negotiating fair alternatives instead of just passing the burden to users. @cz_binance @krakenfx

• 
  Our Crypto Talk (@ourcryptotalk) reported 41 minutes ago

  Robinhood has just entered the tokenized stocks race. The issue is that there are already many frontrunners. $ONDO, @krakenfx , @binance , @SuperstateInc all have a head-start over the newly starting Robinhood. The tokenized-stock market is ~$1.24B on-chain. Three names control 90%+ of it. Robinhood controls 0% on day one. Who's actually winning: → Ondo Global Markets : the leader. ~50% share, first platform ever to $1B TVL, 260+ stocks, settlement pilots with JPMorgan, Mastercard, Ripple. Two-year head start. → xStocks (Backed, via Kraken + Bybit) : the distribution king. 162k holders vs Ondo's 70k, $25B+ traded. Kraken bought them outright in December. → Binance bStocks : the disruptor. 0 to ~14% share in under a month. Fastest entry the sector has ever seen. → Superstate + Dinari : the quiet ones building the thing that actually matters. Above are the numbers and things Vlad Tenev and his team should be worried about. What should the users be worried about? Know this - Under the same "AAPL" ticker, these are NOT the same product. What you legally own changes by issuer: Real registered share → Superstate, Dinari A claim on a share → Ondo, xStocks, Binance A debt token → Robinhood Robinhood's Stock Tokens are debt securities from a Jersey shell company. You get the price movement. You do not get the share. No ownership, no voting, no rights. Bottom tier on the one thing that counts. So why does this matter for Robinhood? Because its whole edge is the app and the brand, not the product. If distribution wins this race, it has a real shot against Binance and Kraken. If structure and trust win, it's launching behind Ondo, Superstate, and Dinari with nothing on-chain to point to. A chain with one tenant is not an ecosystem. The number to watch over the next two quarters isn't how many stocks Robinhood lists. It's whether a single builder other than Robinhood ever ships on Robinhood Chain. What this means for you: Tokenized stocks are not stocks. Most of them are IOUs that track a price. That's fine for exposure, but know what you're holding: if the issuer fails, "I own a debt note from a Jersey SPV" and "I own the share" end up in very different places. Two rules before you touch any of them: > Ask what the token legally is, not what ticker it copies. > Convenience and brand are not the same as ownership.

• 
  Zarrish Anomage 🧙‍♂️,🧙‍♂️ (@zar_rish) reported 46 minutes ago

  @dylan1970q7 @krakensupport @krakenpro Day 11 here without no fix

• 
  Onlyonehunter | ETHGas ⛽ (@onlyonehunter12) reported 53 minutes ago

  @CryptoMiners_Co @krakenfx @krakenpro This is actually a pretty big move. Easier access to perpetuals in the U.S. was only a matter of time

• 
  Jefe (@Ghost_OMM) reported 56 minutes ago

  @LionessOnX @cuban_lu @krakensupport They are absolutely useless I’ve been trying to contact them for days and received no help whatsoever.

• 
  RIDWAN ★ 🇵🇹 (@Utdridwan) reported 58 minutes ago

  @FabrizioDaily @krakenfx Down to blockbuster