Kraken status: access issues and outage reports
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Full Outage Map
Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
Problems in the last 24 hours
The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Kraken users through our website.
- Mobile App (38%)
- Transactions (23%)
- Login (23%)
- Website (8%)
- Transfer (8%)
Live Outage Map
The most recent Kraken outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Province de Liège
|
Mobile App | 11 days ago |
 Mannheim
|
Mobile App | 11 days ago |
 Paris
|
Mobile App | 11 days ago |
|
L’Étrat
|
Login | 11 days ago |
|
Paris
|
Mobile App | 11 days ago |
|
City of Brussels
|
Transactions | 17 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
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Maskripto (@fypdonk) reported@krakensupport Has anyone managed to resolve this issue and get out of it? Or are the funds really still being held?
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Ray (@primeray333) reported@krakenfx @FIFAWorldCup #Krackenfx how about unlocking #humanity so we aren’t forced to loss money. They’re being deliberately vague. They keep saying “there was an incident” or “there’s a gateway problem,” but they refuse to clearly say whose problem it is. Other exchanges are trading just fine.
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Izulisen (@Izulise) reported@krakensupport @KrakenSupport My deposit of 109 USDC via Polygon is "On Hold" since June 11. Ref ID: FTfUb2T...Please help resolve urgently. I had call on web and email but no answer..
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Mesho (@Mesho13568) reported@benbybit @xStocksFi @krakenfx Hello, my account was restricted on June 4, 2026 and my Fiat withdrawals are locked. No response yet on my Compliance Ticket. Issue is related to receiving USDT from HTX. I’ve submitted all documents. Please escalate. UID: 368658685 — Appeal ID: 737be5ade6654418af7b557dfa32f3d3
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Dusan Djajic (@dzaja87) reported@krakensupport worst support i ever had. Im waithing for more than 20 days for answer on my question why my recurrings are failing! My credit card deposit is not confirmed for 10 days and all you can do is to give me AI to chat with me.
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Maskripto (@fypdonk) reported@mwturetzky @ChatGPTapp As Head of Litigation, how does @krakenfx justify using the HTX incident as a blanket excuse to freeze assets that have already been cleared through personal wallets? Forcing long-term users (8+ years) into a legal dead-end by demanding 'Specific Licences' is an impossible burden. We’ve provided clear proof of ownership. If assets are verified legitimate, why is a refund/reversal not offered? We deserve a fair resolution, not a compliance loop that treats innocent users as collateral damage. Ticket #21610793
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Maskripto (@fypdonk) reported@SA0bmh @kraken @mayurgupta77 I am speaking not only for myself, but for many other loyal, long-term users who are facing the same injustice. We have all fully complied with document requests to prove our funds are clean. Kraken’s current policy forcing innocent, verified users to obtain impossible government 'Specific Licences BVI' is not compliance, it is a failure of service. If we have proven our funds are legitimate, Kraken must provide a refund/reversal. Treat us with the fairness we deserve, unless you have concrete proof of illicit activity, stop trapping us and other innocent users in this impossible loop. #web3 #krakenfx
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Elena | Contract Security Auditor (@SecurityElena) reported@_SEAL_Org @krakenfx sure they fund the 'security' org hope they audit their own **** too
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Matej (@matejbusic) reported@krakenfx takes your money, then goes quiet. Day 8 no reason given, no support available...
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Onlyonehunter | ETHGas ⛽ (@onlyonehunter12) reported@CryptoMiners_Co @krakenfx @krakenpro This is actually a pretty big move. Easier access to perpetuals in the U.S. was only a matter of time
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RWA Insider (@RwaInsiderX) reported@krakenfx The risk nobody mentions: Canton is private and permissioned. Trade data hides from the public chain. Great for banks. But liquidity then depends on institutions showing up, not on 1,000s of DeFi wallets. Slow lane.
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icefrog.◎ 🇻🇳 (@icefrog_sol) reported@matejbusic @krakensupport @krakenfx 7 days? wtf
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DomainExpansion (@wdympon) reported@krakensupport sir i need help my verified its pending for long time ago ? @krakensupport
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SONEGO⚡️ (@juliano_sonego) reported@krakenfx What a ****** service,@kraken this new pix deposit company!!! Before it worked fine!!! Don't move on a team that's winning !!payamigo sucks
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Inessa (@AiTrustNFT) reported@krakenfx wants millions of users for their network ink, but in the end, they may end up with millions of dissatisfied people who will fundamentally ignore the @inkonchain network. This is a huge problem with all airdrops after TGE.
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GiSar (@sar_gian) reported@krakensupport you black my deposits with no explanation. Support AI is a joke. Cant get to a real person. you suck
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Towards Blissful Moments (@CalmnessWithin) reported@krakensupport hello, I'm having issues with your app as it isn't loading. Thanks
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Ennina†or ☧🪢 (@enni_nator) reported@Ruben20481 @krakenfx i cant neither. they say its only when you have android 15 but they will fix it soon
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Pdxgtr (@Pdxgtr_35) reported@krakenlistings @krakenfx @CantonNetwork You guys need to implement a Dual price alert option for stuff so if it goes up to $430 like monero just did I can set an alert for that. And if it drops to 275 I can set an alternate alert for that. Please help with this. Just missed out on a huge profit opportunity there
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leogarbarino (@leogarbarino1) reported@krakenfx @FIFAWorldCup Hey @KrakenSupport, our corporate onboarding has been delayed for 4 weeks with no helpful responses from the standard support channel. As an operating business, we urgently need this escalated to the institutional compliance team to manage our treasury. Ticket: #21429690
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RaccoonsUnleashed (@RaccoonUnleash) reported@krakensupport Some Sharon person tried to scam me and probably others. They were talking about routing upgrades through DApps servers which seemed very odd. Furthermore, they claimed the API needed to be hosted on a new server and they helped with the migration.
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F@NTM! (@Jewjubrown) reported@krakensupport good day please I have not been able to access my account for over 5months. Not on the app not via web. Where can I send an email please.
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Howard Brown (@BigDog0601) reported@PAdogah64519 @krakensupport Are you able to get help from kraken because I’m having the same issue
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Kodark🃏 (@kodarkweb3) reported@Hodl_fm @krakenfx Regulation is the real catalyst. The products matter, but access matters more.
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Rednas (@rednasyeah) reported@krakensupport Thank you for getting back to me and the link. It specifies though that this is a UK specific ban of HTX, so how can this basically block all worldwide people that use, or have used, the htx platform? Perhaps there's something your legal team can do?
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Saanjana Nikita (@Saanjana_Nikita) reportedWorld Cup 2026 might be the biggest real-world stress test crypto and AI have ever gone through together. Since kickoff, prediction markets have processed more than $2 billion in volume. On its own, @Polymarket is hosting hundreds of active markets tied to the tournament. Meanwhile, @krakenfx became FIFA's first official crypto exchange partner, a milestone that would've sounded unlikely just a few years ago. And behind the scenes? The less glamorous infrastructure is doing the heavy lifting. @chainlink oracles are pulling verified match results on-chain, ensuring settlements aren't dependent on a single centralized bookmaker. No headlines. No hype. Just critical infrastructure doing exactly what it's supposed to do. The AI side tells a similar story. Models are generating match probabilities in real time. Traders are feeding those signals into automated strategies. In many cases, orders are being placed before a human has even finished reading the news. Quietly, AI has become part of the decision-making layer. What's interesting is that none of this is being sold as some flashy vision of "the future of sports." It's already happening. Real users. Real markets. Real money. And that's the signal most people miss. Infrastructure rarely trends when it's working. Nobody talks about it when everything runs smoothly. The attention only comes when something breaks. But what about the systems quietly operating at scale, without needing the spotlight? Those are usually the ones shaping the future.
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Raj (@CryptoMemeRaj) reported@krakenfx @PaywardServices @money2020 soho house while my **** is down.
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Ray (@primeray333) reported@krakenfx After 10 days, Kraken is still the ONLY major exchange that hasn’t migrated $H to the new contract. Every other exchange has already converted and is trading. Kraken remains completely frozen with no timeline. They claimed it was a “Humanity gateway issue” — @KrakenFX .
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Pandastg (@Alexis35623) reported@krakensupport collection threats from PayPal for a fraudulent payment. You are holding my funds and refusing to communicate. I need a human from your compliance team to review my ticket: #21195546 . Please help me resolve this situation."
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Code Heavens (@code_heave19067) reported@Cryptic_Web3 @krakenfx CFTC-regulated perps would've sounded impossible years ago