Kraken status: access issues and outage reports
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Full Outage Map
Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
Problems in the last 24 hours
The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Kraken users through our website.
- Mobile App (73%)
- Transactions (9%)
- Login (9%)
- Transfer (9%)
Live Outage Map
The most recent Kraken outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Paris
|
Mobile App | 11 days ago |
|
Bordeaux
|
Transfer | 11 days ago |
|
Valence
|
Mobile App | 1 month ago |
 Stockholm
|
Mobile App | 2 months ago |
 Province de Liège
|
Mobile App | 2 months ago |
 Mannheim
|
Mobile App | 2 months ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
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XV$ (@worldofxvs) reported@krakenpro @krakensupport Why are kraken pro limit orders not working ? Directly filling as market orders
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Er Rubaan (@errmb786) reported@RangerFinance_ @krakenfx @injective all **** team is fraud bloodbath only in btc
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Waz (@DutchWilder) reported@PardonMyTake @krakenfx We need to get PFT on some medication or something. What ******** was that performance.
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Kilgore Trout (Polka king of the Southeast) (@KilgoreOfTrout) reported@PardonMyTake @krakenfx Chili is soup wtf are y'all talking about. It's just a thick soup
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Paul Mulford (@PaulMulfor53198) reported@krakensupport IM BEING DRIVEN NUTS ... trying to sign in on my lap top , wont accept the 2fa code from the authenticator app on my phone. please help restore my sanity 🙏
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Nilanjan Sen (@nilanjan) reported@krakensupport my withdrawal request is pending for 20days. Can you help on this
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Pupurito (@Khodepoopoo) reported@THChumor @krakenfx 0xB6d7DBE4B946B4D6776101B2506e97C39D3F848b i need help bro
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Crypto4UandMe (@Crypto4UandME) reportedCan @kris help me transfer off @cryptocom to @krakenfx sold all my $CRO it's over
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Test&see (@chimankpaAnaeg1) reported@krakenfx How do I contact support center
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John (@John95172987954) reported@krakensupport @Midlight42 They won’t help you @midlight42 just look at my account of me begging them to release bank transfer I sent to an kraken account Can you confirm if the £1,200 will be returned to my bank or credited to my Kraken account after verification? Thanks.
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Tolu 很快👨🏽🍳 (@tolu_id) reported@OKcrpt @injective @krakenfx native usdc access removes a lot of unnecessary friction for injective users
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Rune **** (@cryptgodZ) reported@HunFter_Malu @arjunsethi @krakenfx Everything is down 90% are you dumb or stupid?
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Gerald Patterson || Recovery Specialist (@Jennifercdq) reportedInvestor Caution: #AscendEX #Kraken #KrakenFX Before investing, conduct proper research and verify platform details independently. If your withdrawal remains pending or stuck, keep all transaction records, wallet details, and support conversations secure. Message me to discuss your situation and explore possible recovery options.
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Nomisma (@CryptoLover9527) reported@txEcosystem @BitMartExchange @krakenfx When will there more exchange listings? I dont understand how **** meme coins can get listed so easily but $tx sits on a hand full of tier 3 and 2 exchanges. Do something to create more liquidity
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kas.mosh.𐤊as (@moshikrl) reported@NakaSompo @krakenfx had same issue yesterday. my AI is angry with me....
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RekzTV (@kick_rekztv) reported@EsenEraslan @krakenfx ig im gonna contact Coinbase for a kraken issue? lol
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Towards Blissful Moments (@CalmnessWithin) reported@krakensupport hello, I'm having issues with the website trading feature closing my orders when I didn't press the 'x' on the orders already posted on the chart. While zooming in/out.
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Christian O'Colman (@C_OColman) reported@Cryptolution @krakenfx .00062 on my chart has been fib resistance. Would be nice if we can flip it to support for a change. Sheesh. This .0006 thing is tired.
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Captain Howdy (@colonbarbarian) reported@WilliamsF1 @krakenfx Jesus wept, please stop talking and making excuses. Just sort the ******* car out. You have two great drivers. A great engine. The chassis sucks and by definition so does your whole design team. You stopped working on last years car early to focus on this year, and produce a ****
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Mick (@MickaGang) reported@nilanjan @Dhinapratama1 @krakensupport I was with Binance before and i never had a problem with them.
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Salty Sherry (@SaltySheriKoko) reported@CaptainSteven52 @krakensupport They don’t respond to any of my holds. Terrible company. They are taking advantage of AML laws to lock funds just because (suspected scams). First it said a 5 day review. Now it’s 90 days. Just so they can use my assets.
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0xRebazMurad (@0xRebazMurad) reported@davewhiteblud @krakensupport No response since juli 29. I created my Kraken account on juli 24 and already regret it. I have around €7,000 there, reserved for my father’s emergency hospital expenses. If I can’t access these funds due to their support delays, they will be held responsible.
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Tushant Suneja (@tushant_suneja) reportedkraken acquires @MudrexHQ by q2 2027. @KrakenFX is the only exchange with a working acquisition strategy. indian crypto operators are the next target
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Daniel Castillo (@Recovery_Daniel) reportedInvestor Caution: #AscendEX #Kraken #KrakenFX Before investing, conduct proper research and verify platform details independently. If your withdrawal remains pending or stuck, keep all transaction records, wallet details, and support conversations secure. Message me to discuss your situation and explore possible recovery options.
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Seunmi (@bro_seun09) reported@krakenfx Hey my friend money has been frozen on your app Account restricted 🚫 Still no response from your support services
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Md Sujon (@divnomiz19) reportedI’ve been using Kraken for a long time, and I always assumed it was a reliable exchange because of its reputation. But after my recent experiences, I’m honestly extremely disappointed with Kraken’s customer support. Their live chat support is frustrating. You can wait a long time just to get an agent, explain the entire issue, and then be told: “Your case has been forwarded to our email support team. They will get back to you.” If live chat can’t resolve even simple issues and everything is pushed to email support, what is the purpose of having live chat? Recently, I accidentally deposited USDT instead of USDC into my Kraken account. The deposit is visible in my account but hasn’t been credited. I contacted live support, provided all the requested information, and was told that the case had been escalated to the email team. It has now been several days with no meaningful update. What makes this even more frustrating is that Kraken’s own terms say USDT deposits and withdrawals are supported for EEA clients, even though USDT cannot be traded. I’m not asking to trade it—I simply asked Kraken to credit the deposit so I can withdraw it. Still, I’m being told to wait for an email response. And this isn’t my only bad experience. I previously deposited almost $100 worth of USDC using the BSC network by mistake, even though Kraken doesn’t support USDC deposits on BSC. I understand that mistakes are the user’s responsibility, but we are human and mistakes happen. Many major exchanges have recovery processes for unsupported-network deposits. Kraken simply told me that they couldn’t recover the funds. I understand that exchanges have security procedures and cannot recover every deposit. But completely lacking a reasonable recovery process, combined with extremely slow customer support, makes it very difficult to trust the platform with your funds. I’m genuinely disappointed with Kraken. A top-tier exchange should have a much better support and asset-recovery system. @krakenfx, I hope you seriously improve this experience for your customers. @Krak
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Sct McPherson Azubuike🇬🇧 (@Xavier_3102010) reported@HomaUrus @krakensupport @krakensupport I reported an issue to your team about a deposit of 3500 gbp, which delayed after confirmation and you team restricted my account. Up till now I haven't received any update going to 2 weeks. The said deposit came in the same day but ur restrictions still apply.
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TechManTy 👌 (@TechManTy) reported@HawkCryptoTech @krakenfx @coinbase sure, thing is laptop firmware gets exploited. laptop operating systems get compromised or end of life. routers can get compromised. lots of things that require the latest updates and such. Maybe make a wallet, write down the seed phrase or etch it on metal, put it in your safe.
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Mernsour Verlarrervey (zetarium) | ETHGas ⛽ (@Mernsour345) reported@krakensupport Please I can't login to my exchanger account kraken
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Danya (@danyapronin) reportedSome thoughts on Nado and Ink No price calls from me. The market will handle that on TGE. What I like structurally: Nado has no token of its own. Points convert into INK, the token of the chain itself. For me that changes what you're actually valuing. You're not looking at one dex token, you're looking at a network asset with a real customer behind it. The backer is @krakenfx, one of the oldest US exchanges, around $1.7b raised, $20b valuation, IPO on the table. And yes, 'strong backer ≠ strong token' - is fair in general. But pre-IPO changes the math a bit. Reputation costs more in that window, especially in the US. Not a guarantee, but it is a real incentive 👌 What matters more to me is that Ink already has real flow, not roadmap talk. Kraken DeFi Earn went live in January and that USDC goes on-chain into Ink. It's money from exchange clients, not from the farming crowd. Different money. On the Polymarket odds > look at the volume on those markets. Tens, maybe a few hundred k. That is not the kind of liquidity you build an fdv take on. Not bullish, not bearish, just noise. That's my take on @nadoHQ I farm pts there and I trade there. IYKYK 🫡