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Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Kraken users through our website.
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Mobile App (42%)
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Website (37%)
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Login (16%)
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Transactions (5%)
Live Outage Map
The most recent Kraken outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Ealing |
Mobile App | |
 Zaragoza |
Mobile App | |
| Barcelona |
Login | |
 Nancy |
Login | |
 Atlanta |
Transactions | |
| Naples |
Website |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
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DeLorean 💯 Followback
(@WinDeLorean) reported
@krakensupport Please explain what these points mean: ●Account held a balance at any time ●Account must log in by May 1, 2022 to claim the drop ???
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IKAR
(@Igor21120300) reported
@krakensupport AA06 N84G LXLN EYGY , i read the news about help 1000, i can get it?
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Yuriy
(@Yuriy1996) reported
@krakenfx @krakenfx hi, my account was registered in Ukraine more than a year ago, with the verification of Intermediate there were transactions and now there are 10 dollars on the balance. How can I get support?
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Boskhet
(@BoskhetT) reported
@krakenfx Hello! I am Ukrainian, my account was registered before 03/09/2022 Verification of the Intermediate Pro level cannot be passed because for some reason the documents do not fit. Balance and some kind of operation did yesterday. Will I get help?
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StopWarukraine🇺🇦🆘🇺🇦
(@djdjoon) reported
@krakenfx no one, let alone the authorities, helps us ordinary people. only honest people came to the rescue. now I am there and I can tell you how it is there. no money and no help. so I created a direct wallet and help myself #BTC 15C7cco8aquM1RsjD1sT6BrbNVbdfEaNWG
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Boskhet
(@BoskhetT) reported
@krakensupport My wife registered on the exchange until 03/09/2022, she has a Starter verification level - she could not go further, because she has an old-style passport, and there are no more documents. Is she asking for help?
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Ярослав К
(@beastyyork) reported
@krakenfx You are awesome! Many people in UA need help. I have a question: if I have an account but there were no transactions until 9.03.2022 and only 9.03 I deposited some usdt to my account, will I receive this aid?
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IKAR
(@Igor21120300) reported
@krakenfx Hi,how can i get help, my intermediale account?
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vormar
(@vormar2) reported
@krakenfx Hello! Help already was sent to everyone? I can't find where I can get it on my account.
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Alexey Getsenko
(@Alexey_Getsenko) reported
@krakensupport @dmitriikk7 the support team says otherwise and says that there will be no tranche, because 1 condition is not met. figure it out
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dmitriikk
(@dmitriikk7) reported
@krakenfx @krakensupport good day, kindly clarify regarding "account held balance anytime" if my account held balance after 23:59 8 of march. I will get support in 1st tranche? Or not?
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vl.tkacenko@gmail.com
(@VV_Tkacenko) reported
@krakenfx Dear people with a good heart! People from all the world! Please respond! We need you and your support to help people who refuse or cannot leave Ukraine! Donate: USDT -0x6476092A324702E3b44E8B3Da419E4fE3158ec62
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dev0
(@_devZer0) reported
@krakensupport @Afanasiy_Smokov @krakensupport Hi, I did't receive anything and I meet all the requirements. Please check the support ticket #7610243
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Musa76
(@Musa7615Musa76) reported
@justinsuntron @krakenfx Wink **** coin delist Binance
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ExiVard
(@exi_vard) reported
@krakensupport It's a shame that I didn't find out about you much earlier. Thank you very much for help.
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Stalisnav
(@StasCrypto) reported
@krakensupport @u8NybKLou6fjmyR Hello, has anyone already received help from the Kraken exchange?
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Danila Slobodianiuk
(@DanilaSlobodia1) reported
@krakenfx I understand you made the first tranche to those who registered before March 9th. But why in the second and third tranches also until March 9, Ukrainians need any help now, many have lost their homes and property, not to mention the loss of loved ones
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Boskhet
(@BoskhetT) reported
@krakensupport The requirements are a bit confusing. The account was registered before 03/09/2022, Intermediate verification, the first operation on the account was performed on 03/09/2022. Can you tell me if I need any help?
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Евгений Карась
(@EugenKaras) reported
@Alexey_Getsenko @krakenfx Same here. Yesterday support said that it’s okay. And today said we have to deposit before march 9
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OnjoOkeho
(@Adeo18457571) reported
@krakenfx I need help on verification
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MrHundeStyla
(@HundeStyla) reported
@CommunityFlare It's a shame @krakenfx still do not release Songbird and have remained radio silent for months about the topic. The transparency is horrendous. Kraken can learn a thing or two from @Nexo concerning customer engagement, transparency and satisfaction...
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WandeRiΞn
(@Wanderien) reported
@TheDankEngine25 @inversebrah @krakenfx charged me $15 gas fees for RECEIVING eth. I just paid $5, the actual gas rate at the time, to send my tokens. Never ever have I had to pay fees to receive tokens on any app or exchange, ever. Kraken are just like the greedy banksters we are trying to avoid. **** em.
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Alexey Getsenko
(@Alexey_Getsenko) reported
@krakenfx stop cheating with airdrop...noone have funds yet. support - lie to users...
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CryptoMel / **** Putin 💛💙
(@Blockhe4d) reported
@FlightsRelaxing @BitcoinMagazine @krakenfx Whataboutism is not the way to go. What did you do to help Afghanistan? Syria? Yemen?
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Daniel. R. Silva
(@halleypoker2020) reported
Hi #Kraken, @krakenfx In 2017 I made a BTC transfer to my BCH Kraken wallet and it never came. You answered me that it is not possible to obtain the private key, but I urgently need that money. Can you help me get the 0.16525112 BTC transfer back ??? @krakensupport @jespow 1/4
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Daniel. R. Silva
(@halleypoker2020) reported
I've been waiting for an answer for 7 months. your help please. 4/4 @krakenfx @krakensupport #Kraken #KrakenSuppport @jespow
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Limier Teh
(@BabettGE) reported
@BitcoinMagazine @krakenfx Why do they think that these actions will help the parties of the conflict to negotiate peace?
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ptiforka
(@ptiforka) reported
@krakenfx Hello! When I registered my account I was in travel and I verified myself (I'm Ukrainian) and it looks like because of that I can't receive any tranche? Can you help me with that please? I'm Ukrainian with a residence permit for Ukraine
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Becky
(@Becky42594808) reported
@KobenanKra10 @krakenfx Support you
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sam dreck
(@samdreck2) reported
@krakenfx I am from Ukraine and I have a family and my account is before the 9th of March Please help