Kraken status: access issues and outage reports
Some problems detected
Users are reporting problems related to: login, transactions and website.
Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
Problems in the last 24 hours
The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
June 7: Problems at Kraken
Kraken is having issues since 08:00 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Kraken users through our website.
- Login (54%)
- Transactions (23%)
- Website (8%)
- Mobile App (8%)
- Transfer (8%)
Live Outage Map
The most recent Kraken outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Transactions | 3 days ago |
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Mobile App | 12 days ago |
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Transfer | 29 days ago |
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Transactions | 29 days ago |
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Login | 1 month ago |
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Transactions | 2 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
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Rigo Cruz (@LankyGBC) reported@krakensupport @krakenfx @krakenpro itโs been 6 days without any help with my money you guys are withholding from me this is my ticket #21510161 you guys are withholding 114$ from me that I deposited on Friday please help me resolve this problem as soon as possible
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Doffy๐ธ (@kidyonko) reported@gwxjean Reaching out to @krakenfx support is pointless cos you'll get an automated response,I had similar issue and after submitting several complaints i got no helpful response,I eventually got aid from a developer,reach out to @FalconTraceHQ
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RobinDotBD (@robindotbd) reported@HayekCypherPunk @krakenfx @krakensupport Any problem??
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Jelle Haandrikman ๐ช๐บ / ๐บ๐ฆ ๐ต๐ธ ๐จ๐บ (@jhaand) reported@DaniMayakovski I doubt they even have the numbers right. A trillion dollars sounds a bit much. Or they're stealing personal wallets from Iranian citizens via centralised exchanges. Which would mean that @krakenfx and @binance would be in deep ****.
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zierl (@ShenQuant) reported@krakensupport yeah see this isnt real support lmao, maybe hire some more workers, absolute joke, and ive read HEAPS of people having this issue, seems only since bitcoin has been going down, wonder if you guys are misusing funds
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Pemburu Bansos | ETHGas โฝ (@Sedaprasanyaad) reported@CRYPTOBOYSN @krakensupport @krakenfx If you sent usdt on bsc network to your kraken account, and your fund will not refund by them. Because they not support this network. Hope they will added usdt bsc chain.
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J (@jkc0le) reported@krakensupport @jackisntme They don't respond to DMs. I'll prove it and post mine below where they keep ignoring my open ticket. @cobie whoops wrong support, yall aren't close to coinbase
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Ferdinand Dabitz (@FerdiDabitz) reportedMaybe, the next 5 years of crypto look just like traditional fintech, but built on better infrastructure. Companies like @krakenfx show how that can look: A portfolio of all the main financial service products, both crypto and fiat, but built on infrastructure that is 24/7/365, at the speed of compute. Legacy banking infrastructure wasnโt built for that reality. It settles in batches, is closed on the weekend and after 5pm.
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J (@jkc0le) reported@krakenfx Your support queue is current over 500 minutes to speak to a live agent. I've had funds stuck and an open ticket for two weeks, where I've been told it has been escalated. To date your team can't tell me what the issue is or if my funds are even available/secure still. Wtf guys
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ๆดๅฏๅฐ็ๅญ (@jufacai8) reported@krakensupport @JamBlamkazamm Please check the private message. I need help.
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CodeZen (@CodeZen_vx) reportedWhat's wrong with my account? Why does it show "frozen" when I try to withdraw funds? No one has replied to my emails either. Please help me check and resolve the issues with my account as soon as possible. Email Ticket #โฏ21484330 @krakenfx @krakensupport
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โ๐ฃ๐ช๐ก๐ฅ๐ ๐ผ๐๐ก๐ฃ๐๐ค๐ค๎จ๐ค (@CryptoEmpressX) reportedKraken Prop just made funded trading simple! Tired of risking your own money in this volatile market? ๐ Kraken Prop lets you trade with Krakenโs capital instead of yours. โ Pass a quick evaluation (trade on Kraken Pro) โ Hit the profit target while keeping risk under control โ Get funded up to $200K โ Keep 80-90% of the profits You only risk the one-time evaluation fee. If you pass, they cover the losses. Payouts are fast and go straight to your Kraken account. Just dropped a video breaking it down step-by-step for serious traders. Watch here ๐ @krakenfx @krakenpro
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Rigo Cruz (@LankyGBC) reported@krakenfx This is now the sixth day no help I deposited $114. Why have I not been contacted about resolving this issue yet? You guys are withholding my money this is my support ticket. #21510161
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boone (@BooneW) reported@KeanZkp2p @krakensupport They said they're escalating the issue so we'll see
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Cheryl (@Yinepu2025) reported@krakensupport Hey wtf where is the security on your notifications ? A notification on your phone pops up and click on it it opens your crypto ffs.
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CapoInBlue (@capoinblue) reported@krakensupport Hello, I have been trying to withdraw funds from my account without success. Even after the fix for Arbitrum USDC withdrawals was announced, I still havenโt been able to complete my withdrawal. Could you please take a look @krakensupport ! Thanks
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Gujil Ruipa (@GujilRuipa) reported@captainjack125 @krakenfx Verified stablecoins with stronger identity layers could support more secure agent driven financial systems
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Digital Arbitrageur (@digitalarbit) reported@krakenfx For the next leg down?
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Str8scope (@Str8scope) reported@krakensupport Yeah I figured it out a few hrs ago after some research on X. I've been chatting with your customer support agents for over 4 hrs and they haven't figured out what the problem is. My funds are showing on Kraken as "pending" even though it shows on-chain as "settled." $SUI is ***.
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Rigo Cruz (@LankyGBC) reported@krakensupport Hello, my name is Edwin Cruz. This is my support ticket. 21482160 iโve been trying to get in contact with you guys for over 50 hours and not a single person has responded back yet. The only thing Iโve gotten is something saying that I owe $10 but when I try to pay, it wonโt
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Chris Liberty (@Chris4Liberty) reported@krakensupport I havenโt been able to log in for many hours.
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max falkman (@FalkmanMax) reported@krakenfx I closed my coinbase account, which is dam near impossible and went all in with kraken. Brian armstrong had all that power go to his head way to quick. Whole reason clarity act is taking this long
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J (@jkc0le) reported@krakensupport @JessicaAyc81724 Your support queue is current over 500 minutes to speak to a live agent. I've had funds stuck and an open ticket for two weeks, where I've been told it has been escalated. To date your team can't tell me what the issue is or if my funds are even available/secure still. Wtf guys
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Rigo Cruz (@LankyGBC) reported@krakenfx @money2020 @arjunsethi I deposited $114 in Solana and youโre withholding my money. This is the fifth day and yet I have not seen a single person help me. This should not be this hard to resolve.
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Zhao ๐ฅท๐ถ๐ฆ (@0xZhao888) reported@youfadedwealth @krakenfx Kraken support useless or docs missing?
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Dawny (@0xDawny) reported@krakenfx lmao tokenized spacs still same old **** my tracker shows real on chain data not this crap
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Codiar (@Codiar6) reported@BooneW @krakenfx Therefore, I have supported and will continue to support projects such as @THORChain . There should be no KYC and permissions in the future
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.... (@lullalelomera) reported@krakenfx No support 2 days now my money blocked nobody reply
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Patriotsounds (@patriotsounds) reported@BooneW @krakenfx @krakenfx c'mon. I'm your customer too. Why are you asking for this? Absolutely insane. Collecting data like this is dangerous, have you not heard of the wrench attacks from doxx'd people from data breaches?
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Pyro (@NotoriousPyro) reported@krakenfx @WatcherGuru No, I sold it at 100k and I bought a long time ago. Now the returns are garbage.