Kraken status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Kraken users through our website.

• Mobile App (73%)
• Transactions (9%)
• Login (9%)
• Transfer (9%)

Live Outage Map

The most recent Kraken outage reports came from the following cities:

City	Problem Type	Report Time
Paris	Mobile App	8 days ago
Bordeaux	Transfer	8 days ago
Valence	Mobile App	1 month ago
Stockholm	Mobile App	2 months ago
Province de Liège	Mobile App	2 months ago
Mannheim	Mobile App	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Kraken Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Nilanjan Sen (@nilanjan) reported 9 minutes ago

  @cde4gd @krakensupport Their support phone number says number not available. Total fraud company @kra

• 
  Miles Dyson (@n3li5) reported 12 minutes ago

  @mwturetzky "Fix money and you fix the world." "We will fight so you can." Beautiful words from a company that froze my own money for days and won't even answer me. Verified account, 2,789 USDC stuck "pending", ticket #22022567 ignored. @krakenfx @krakensupport

• 
  Kola (@kolatheactor) reported 12 minutes ago

  @krakensupport These guys are crooks. They lock your money up for no just reason and you can’t ever reach out to their customer support team. Terrible terrible customer support. Won’t recommend, 0/100

• 
  Christian O'Colman (@C_OColman) reported 14 minutes ago

  @Cryptolution @krakenfx .00062 on my chart has been fib resistance. Would be nice if we can flip it to support for a change. Sheesh. This .0006 thing is tired.

• 
  Salty Sherry (@SaltySheriKoko) reported 14 minutes ago

  @moropeza1930 @krakenfx Kraken was holding my btc for 90 days. I tried to get help and was scammed.

• 
  Nicolas (@NFainstein) reported 16 minutes ago

  @krakensupport I sent WETH on Base to my Kraken deposit address. Your recovery policy covers unsupported tokens on compatible networks for a fee, but support keeps closing my ticket with no technical reason. 4-yr user, tokens sit at an address you control. Please escalate.

• 
  Wez G (@WezG) reported 17 minutes ago

  hi @krakensupport my account has been pending verification for about three weeks. I think it had problems with the upload of my passport. Please help.

• 
  Rx (@robindotbd) reported 20 minutes ago

  @krakensupport @krakenfx I deposit Bsc network USDT but Kraken not support Bsc network, not help recovery 😡😡😡 others exchange Coinbase, Binance, or more exchange recovery possible not safe kraken

• 
  Tushant Suneja (@tushant_suneja) reported 25 minutes ago

  kraken acquires @MudrexHQ by q2 2027. @KrakenFX is the only exchange with a working acquisition strategy. indian crypto operators are the next target

• 
  jimmy (@108gua) reported 26 minutes ago

  @krakensupport As a new user of your platform, I am extremely disappointed. I hope you can reverse this transaction, as it was accidental. Charging a 1% service fee for currency exchange of equal value is unacceptable to me.

• 
  Kola (@kolatheactor) reported 32 minutes ago

  @abbas_xvii @krakensupport They’re so terrible. I’ve learnt my lesson. Never using them ever again.

• 
  Captain Howdy (@colonbarbarian) reported 36 minutes ago

  @WilliamsF1 @krakenfx Jesus wept, please stop talking and making excuses. Just sort the ******* car out. You have two great drivers. A great engine. The chassis sucks and by definition so does your whole design team. You stopped working on last years car early to focus on this year, and produce a ****

• 
  Nikiton (@Nikitont) reported 39 minutes ago

  @zkjays @krakenfx @sweepbaseHQ Glad to be of service, buddy

• 
  Test&see (@chimankpaAnaeg1) reported 41 minutes ago

  @krakenfx How do I contact support center

• 
  Er Rubaan (@errmb786) reported 42 minutes ago

  @RangerFinance_ @krakenfx @injective all **** team is fraud bloodbath only in btc

• 
  Chef Pump (@Sp1cytrenches) reported 46 minutes ago

  I really hate the @krakenfx app. Wtf is this man. It’s not 2018 anymore is it.

• 
  クリプトトレイン / TAIKI KUMURA (@blt_s) reported 47 minutes ago

  @krakenfx @WilliamsF1 Standing in the rain at Suzuka taught me that access is the only currency that doesn't devalue when the race starts.

• 
  Tushant Suneja (@tushant_suneja) reported 50 minutes ago

  institutional crypto access is 90% about @coinbase broker distribution. @krakenfx is 6 months behind.

• 
  Voluntaryist Minister (@GodIsVoluntary) reported 51 minutes ago

  @krakensupport Help us help you help us! What specific regulations need to change to make this unnecessary?

• 
  Delvyo Chieque (@delvyo_chieque) reported 52 minutes ago

  hi @krakensupport , it’s been 17 days since my deposit went missing and I'm still waiting for a update regarding my refund. Could you please check Ticket #21974910 and help me resolve this as soon as possible? Thank you for your support.

• 
  ShibWhalePump 🚀 (@ShibWhalePump) reported 53 minutes ago

  @SamoyedBluecoin @krakenfx Let's support each other and build together! 🤝

• 
  Salty Sherry (@SaltySheriKoko) reported 53 minutes ago

  @CaptainSteven52 @krakensupport Steven, don’t try to get help here on X. I was scammed.

• 
  Ömer (@traderomercan) reported 54 minutes ago

  @krakensupport Really appreciate the thorough explanation the multi party signing point makes sense, and I get why an unsupported chain isn't a one click credit. Two things would help now a rough ETA, and a ticket number to reference going forward.

• 
  John (@John95172987954) reported 58 minutes ago

  @krakensupport You are still have not returned my funds even though it a different name why is this , I message support and you say you can’t help me as I’m Not the account holder even though he email you to return funds

• 
  Bill McCann Crypto Expert (@BillMcCanne8n) reported 59 minutes ago

  Investor Caution: #AscendEX #Kraken #KrakenFX Before investing, conduct proper research and verify platform details independently. If your withdrawal remains pending or stuck, keep all transaction records, wallet details, and support conversations secure. Message me to discuss your situation and explore possible recovery options.

• 
  Crypto4UandMe (@Crypto4UandME) reported 1 hour ago

  @kris Can someone help me get my crypto off this exchange into another like @krakenfx without getting killed on fees rip $CRO

• 
  Dr.Hash“Wesley” (@CryptoApprenti1) reported 1 hour ago

  It's 2026 and Kraken @krakenfx is still running these cheap tricks on unsuspecting users. Laughable. The sooner you shut down, the better.

• 
  z (@0xzxch) reported 1 hour ago

  @krakensupport @mooncat2878 Is it an Eth L2? Because if so you can literally just access it through any wallet by switching networks in the wallet. Same address and seed and all. You can definitely access this if its an L2. I am hearing an excuse, get this guy his money back.

• 
  Jookiaus (@JookCrypto) reported 1 hour ago

  @krakenfx So I can borrow money to buy more of the $layoff hedge ? The hedge against the greatest shift in labour market history ? Holy **** this is an infinite money glitch.

• 
  Chrisncreation.inj 🥷 (@NwudeChris1) reported 1 hour ago

  @JoshuaAbel68 @injective @krakenfx Indeed, no bridging issues ✅