Kraken status: access issues and outage reports
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
Problems in the last 24 hours
The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Kraken users through our website.
- Mobile App (64%)
- Transactions (18%)
- Login (9%)
- Transfer (9%)
Live Outage Map
The most recent Kraken outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Valence
|
Mobile App | 27 days ago |
 Stockholm
|
Mobile App | 1 month ago |
 Province de Liège
|
Mobile App | 2 months ago |
 Mannheim
|
Mobile App | 2 months ago |
|
Paris
|
Mobile App | 2 months ago |
|
L’Étrat
|
Login | 2 months ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
-
Voluntaryist Minister (@GodIsVoluntary) reported@krakensupport Help us help you help us! What specific regulations need to change to make this unnecessary?
-
Scott✌️ (@ScottHallaaa) reported@kingfud @krakenfx Ffs, I havent been here in forever, I dont even have any of them i dont think, I just wanna give ya ****. Just reminiscing the good ol days.
-
TriumphAnt LY Crypto (@TriumphAntGo) reported@krakenfx the new good and bad 1. Why? Why are you not allowing scroll shots? I will Never share your BS image, i share mine. 2. Sell has Limit Sell, buy has a different button in a different location, when there is plenty of space as Sell uses. THIS would also clean up the slide bar, U added another dumb button to. 3. Orders SHOULD be on this page, along with trx history. All the garbage you have below this, could be on a separate page. Listen to the users, and you will pass Coinbase and be catching Binance. Your way, Pionex/Webot will be catching up
-
PepecoinLFG (@PepecoinLFG) reportedyeah. perhaps @krakenfx needs to provide a direct Android apk download. Or it could be offered directly by @PepecoinNetwork . Distribution has always been a problem that needs to be solved.
-
Kola (@kolatheactor) reported@krakensupport These guys are crooks. They lock your money up for no just reason and you can’t ever reach out to their customer support team. Terrible terrible customer support. Won’t recommend, 0/100
-
AvaxGator | 🐊 Tech and Ballgame’s (@Avaxgator) reported@krakensupport @kator1313 Please don't go down the meme road. Please stick with rwa .
-
Shiningforce (@ShiningforceNL) reported@krakenfx fix the mobile pro app please, on ios the portfolio worth is not updating automatically at the 🏠 screen or should I once again complete remove the app and reinstall?
-
leo (@bahboi_leo) reported@krakenfx Kraken, I can’t find my money it’s been more than two weeks now, no email from y’all the support acct on X, no feedback from them also
-
Jean Pellegrino (@Dhinapratama1) reported@Larryjoe625561 @krakenfx Hi, do you need any assistance? We’re happy to help.
-
Naveen Brahim (@naveenbrahim) reported🚨 $XTM currently has a major problem! Since more and more countries are banning MEXC, it's basically untradeable 😴 We need @krakenfx asap
-
Derek (@Derek9o9) reported@krakensupport More customer service reps needed?
-
Abram Dawson (@abram) reported@0x7477 @vaultsfyi @krakenfx can you help me understand this - what do the lines represent and why/how are they connected?
-
kas.mosh.𐤊as (@moshikrl) reported@NakaSompo @krakenfx had same issue yesterday. my AI is angry with me....
-
Theoretical Physicist (@Theo_Physic) reported@natsu91170 I have seen somewhere message from moonbeam support that #Kraken won't support GLMR migration, so I just sold mine just in case. But best to ask @krakensupport
-
Angry Fi5h🐡 (@ANGRYFI5HMUSIC) reported@FabrizioRomano @krakenfx Well since it's already been decided and we all know it's a bunch of horse **** it's gonna be Argentina
-
Adam Garvey (@BTCAdam88) reported@krakensupport Thanks it needs immediate support. Nobody is replying to any contact or email
-
Mernsour Verlarrervey (zetarium) | ETHGas ⛽ (@Mernsour345) reported@krakenfx I can't login to my account 😭
-
Ömer (@traderomercan) reported@krakensupport Really appreciate the thorough explanation the multi party signing point makes sense, and I get why an unsupported chain isn't a one click credit. Two things would help now a rough ETA, and a ticket number to reference going forward.
-
ChainResolve (@Web3Resolve) reported@bctcain @krakensupport Thanks for contacting support. Pending transactions are usually caused by network gas fluctuations or temporary node queueingg Please share your transaction hash (TxHash) with us, and we’ll check its status on-chain. Remember:
-
Derek (@Derek9o9) reported@KrakenSupport @krakenfx I have an open ticket #21839264. I have funds that I need access to for risk management. Can someone please review my case or provide an update? Thank you.
-
Lucifer Lucifero (@jbfly46) reported@krakenfx Not enough funds for me to be able to place a limit order to sell 15 $NGVC stocks when there’s well over the amount of the regulatory fee in USD in my account? A lot of the errors of the Kraken platform make it seem as if they were intentional in order to keep users on the platform even when they didn’t want to be, and others look like just pure stupidity or an overstressed and overworked staff.
-
TriumphAnt LY Crypto (@TriumphAntGo) reported@krakenfx what are we supposed to do while you hold our DEX hostage and the DEX coin is dropping? I guess the only choice is to let it burn, since you have removed our access. I hope you see what you are doing to us!
-
CryptoDiffer Analytics (@CryptoDiffer) reported@RobinhoodApp @krakenfx @bitget The holdouts are not only slow. Overnight liquidity is thin, spreads widen, and market makers do not love pricing risk at 4am. That is the real fight, not whether people want it. The US is betting demand wins. Germany is betting the plumbing is not ready yet.
-
Nilanjan Sen (@nilanjan) reported@krakensupport My ACH withdrawal is pending for 10days. Can someone help on this. Really frustrating and would like to close my account and move to another exchange.
-
Donut Connoisseur (@SpecialK_001) reported@FabrizioRomano @krakenfx Time for Spain to do the impossible. Knock off France and England
-
Cody (@iLikeSlowCars) reported@coinbase @CoinbaseSupport what’s up with Coinbase and lack of ability to have a linked bank account without issues. It’s either it drops the account weekly or tells me “insufficient funds” on daily buys when that’s not the case. Does @krakenfx have this problem too?
-
kl (@kl100x) reportedIf @pepecoins fixes @getbasedai they truly deserve to be the number one $PEPE coin Especially with recent developments with @krakenfx and Kekspace. After all, they are the first and original Pepe meme coin since 2016 Just hard to support after BasedAI, so we wait and see
-
FUD (@kingfud) reported@eltuto98 @krakenfx Me either and nobody is helpful wtf
-
Kola (@kolatheactor) reported@abbas_xvii @krakensupport They’re so terrible. I’ve learnt my lesson. Never using them ever again.
-
Lord Whistledown (@Whistledown99) reportedhey @krakenfx are you morons ever going to fix the fact that once a position is open, it's IMPOSSIBLE to add both a stop loss limit AND a take profit limit on your position? You idiots allow people to add both of these BEFORE a position is open, but not after you buy. WTF??