Kraken status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Kraken users through our website.

• Mobile App (36%)
• Login (29%)
• Transactions (21%)
• Website (7%)
• Transfer (7%)

Live Outage Map

The most recent Kraken outage reports came from the following cities:

City	Problem Type	Report Time
Province de Liège	Mobile App	4 days ago
Mannheim	Mobile App	4 days ago
Paris	Mobile App	4 days ago
L’Étrat	Login	4 days ago
Paris	Mobile App	4 days ago
City of Brussels	Transactions	10 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Kraken Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Camilla (@Camilla00025439) reported 2 minutes ago

  @krakenfx People who are HODLing to the point of not ever spending their crypto is the biggest problem in the community. In monero:native we don't have these people!

• 
  Raj (@CryptoMemeRaj) reported 3 minutes ago

  @krakenfx @PaywardServices @money2020 soho house while my **** is down.

• 
  Garry Howard (@GarryHowark0k) reported 4 minutes ago

  @IvFisk @krakenfx @krakensupport They won’t even ******* say ****. They scamming people

• 
  Evya East (@Freshya7f) reported 11 minutes ago

  @krakensupport This is where automation and ai fail I would be able to resolve this problem much faster if I had a actual human being that I could call and help me work through these issues

• 
  .... (@lullalelomera) reported 14 minutes ago

  @krakenfx Fix my account i need money back 😭😭😭

• 
  Nitin Danak (@Nitkama) reported 14 minutes ago

  @krakensupport now I am seating here and no one replying or providing any information and telling me sensitive information, they have no clue what they are doing, No agent on their Kraken Pro support chat, I tried for the whole day

• 
  Peter Boncz (@peterabcz) reported 15 minutes ago

  @krakenfx nice post. But @krakenfx is currently witholding withdrawals from many people now including me. Without reason. People try support, but there is simply no action. Be warned!!

• 
  Maskripto (@fypdonk) reported 16 minutes ago

  @krakensupport Has anyone managed to resolve this issue and get out of it? Or are the funds really still being held?

• 
  Crypto Shark Trading (@cryptoshark0x) reported 18 minutes ago

  @CalmnessWithin @krakensupport Same issue on my side currently

• 
  撸猫大地 (@gfl123151) reported 18 minutes ago

  @krakenfx @FIFAWorldCup Why can’t I log in today? Is this the case for all users in China?

• 
  Bubba Mack (@Rewards_PAID) reported 19 minutes ago

  @krakenfx 2.5%, what a joke. Might as well put it in a bank. Is my money or BTC insured on Kraken? No? Why ******** wouldn’t you pay for that risk to get my capital? Should be 7% *****

• 
  X vidsion (@XVidsion) reported 21 minutes ago

  @krakenfx Ponzi scheme Incoming. To steal from retail. **** Stocks!

• 
  緑のおっさん.ink base.eth (@Jeilmm) reported 21 minutes ago

  @layer3 @krakenlistings I support @krakenfx

• 
  Ribbitch (@ARibbitFromAfar) reported 28 minutes ago

  @krakenfx @krakensupport Tell your support bot to get me to a human. It’s been over two hours

• 
  ReHell (@ReHell_Gaming) reported 30 minutes ago

  @LaydeeyBug @krakenfx What's the next step? Have you contacted support or taken any action?

• 
  J (@jkc0le) reported 33 minutes ago

  @krakenfx Hi my funds are stuck in your new beholder platform. I'm receiving an error code for which support and engineers cannot provide an explanation for. I've had an open case for weeks and it's not being resolved. Can somebody please assist and get this escalated. @FTC @krakensupport

• 
  Pandastg (@Alexis35623) reported 35 minutes ago

  @KrakenSupport Help! My account was hacked in early May and my email was changed without my consent. I filed an official police report immediately. Since then, my account has been locked and you have ignored all my emails and formal complaints. ​Because of this, I am now facing

• 
  BSCN (@BSCNews) reported 36 minutes ago

  Canton's institutional access just expanded... @KrakenInsto, the enterprise arm of the @krakenfx exchange, has just announced support for @CantonNetwork's $CC in its Qualified Custody framework. As of now, the biggest institutions using Kraken can hold, trade and borrow against $CC. This might not sound like a big deal but it has the potential to accelerate the institutional adoption of Canton Coin itself.

• 
  Claude (@claudedonze) reported 38 minutes ago

  can't find my address, the Ref-ID or Transaction ID provided by Kraken on CantonScan (?) anyone @krakenfx can help me out here

• 
  DEX₿OX | TEAM (@dexbox_team) reported 39 minutes ago

  @krakenfx Cannot find info on kraken. Url not working. Ukraine

• 
  Emmanuel – Big Tech & AI Investor (@EmmanuelInvest) reported 41 minutes ago

  Retail investors are taking more control of their portfolios, @krakenfx CEO @DavidLRipley tells @Courtenay_Brown. "A big part of what we're trying to do ... [is] give individuals the same tools, the same data information that big institutions can have access to." #AxiosAMLive.

• 
  LettsTrade (@PlumbGuard) reported 41 minutes ago

  I’m very upset with @krakenfx I’m a loyal customer and I know space travel is fake and your trying to sell me stocks of company which can’t even make a rocket what don’t explode 💥

• 
  Laydeebug “lexoraux.com” (@LaydeeyBug) reported 47 minutes ago

  @krakensupport Don’t use Kraken. They keep your investments to earn more money for themselves and refuse to reply to your pleas for help.

• 
  RaccoonsUnleashed (@RaccoonUnleash) reported 49 minutes ago

  @krakensupport It may be helpful to know that I just got a push-up notification about my limit order being triggered - the issue seems to be restricted to the UI.

• 
  Sammy Sosa (@SamKimRealsoong) reported 49 minutes ago

  @krakenfx fix the ******* ARB USDC situation already. 12+ ******* hours is insane

• 
  zierl (@ShenQuant) reported 51 minutes ago

  @krakensupport yeah see this isnt real support lmao, maybe hire some more workers, absolute joke, and ive read HEAPS of people having this issue, seems only since bitcoin has been going down, wonder if you guys are misusing funds

• 
  Deplorable A (@Crimson_n_Cream) reported 52 minutes ago

  @krakensupport So sent and got a brief contact, but now it has been over FOUR DAYS you have held my money, over something which should take five minutes to resolve and release pay to me. What gives?? Is this the customer service you give to all??

• 
  Elena | Contract Security Auditor (@SecurityElena) reported 52 minutes ago

  @_SEAL_Org @krakenfx sure they fund the 'security' org hope they audit their own **** too

• 
  freedom (@theguardian1988) reported 53 minutes ago

  @krakensupport I've had withdrawals blocked for 4 days. I've been sending emails and trying to speak to a live operator for 4 days. It's a total blank slate. Zero support.

• 
  Kakegurui (@KakeguruiGenki) reported 58 minutes ago

  @krakenfx @Cointelegraph but it can take down kraken if security isn't good. (blz protect my bags 😭)