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Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Kraken users through our website.
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Website (38%)
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Mobile App (33%)
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Transactions (19%)
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Login (5%)
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Withdrawals (5%)
Live Outage Map
The most recent Kraken outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Cuauhtémoc |
Mobile App | |
 Mississauga |
Website | |
 Pordenone |
Website | |
 Carlet |
Website | |
 Chartres-de-Bretagne |
Mobile App | |
 Chattanooga |
Mobile App |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
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Mashster
(@Mashsteruk) reported
@krakensupport Can you help my tickets keep getting replied in french and I have cleared my cookies etc. I can't connect my bank accounts to withdraw money and have been trying for ages even though I can deposit money using the same bank account ticket - id (5929075) thanks
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VINH VÔ VI
(@KhuatQuangVinh1) reported
@krakenfx you short it and then down it's better to buy right?
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Find Me on the 🌝
(@FMOTIFYOUCAN) reported
@krakenfx Buy Red/Down, Set Stop Loss, Sell green/High take Profit Repeat! ♾
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xNGU.FYI (it's a bug not a feature)
(@NguFyi) reported
A friend submitted a support ticket to @BinanceUS on Feb 23, 2021. They responded July 14, 2021. @cz_binance you should tell your support team to setup an auto reply that says.. "Binance does not offer customer support. Contact @krakenfx if you want a CEX that offers support"
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Magnesium (poor)
(@BudBackwood) reported
@krakenfx Yes, having the ability to lose 25-50% value overnight is certainly a fix!!
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Tsolmondorj Natsagdorj 🐺
(@mongolraider) reported
I got 10M allocation for @krakenfx 50$ a share idk how long this block will last so DM ASAP leading the syndicate
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Easy Tarot Lessons
(@EasyTarot) reported
@krakenfx Update: got scammed two days ago on #Kucoin out of $415. Customer service was no help. Thank God I have my money locked up in #PointPay where it is safe. And they have killer customer service. I know, I have pestered them several times.
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Greg Tony
(@suleimanyusdau1) reported
@Mashsteruk @krakensupport Don't panic I had the same issue but with the help of @champtool0 I got my issues resolved all thanks to him
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TheSwissDude - YIELDLABS 🧪
(@Kevintrouble1) reported
Still can’t believe how terrible @krakenfx UX is. After years using it (for some staking) I am still feeling as dumb as day one. I mean come on guys, is this made on purpose like @Snapchat did for adults to not be able to use the product? 👀😤
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FollowerX21
(@FollowerX21) reported
Moved my crypto from @binance to @krakenfx - two words : customer service. Oh and also got rid of @Tether_to entirely. Ready fo the end of the world !
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Andrew Lapourides
(@lapourides) reported
@krakenfx Shouldn't be buying anything right now, shouldve.. We are in a down trend for **** sake... Dont listen to stupid tweets like this u will get rekt
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🍪Keebler
(@keebs82) reported
@krakenfx I’m not selling ****!!!!
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Revolut
(@RevolutApp) reported
@JodyNeilRuth @krakenfx We're waiting for you to contact us via the in-app chat. Please navigate to your profile on the top left > Help section "?" > scroll down to see "Chat to us". Type 'live agent' to get connected.
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Wassie.eth
(@samelakeside) reported
@krakenfx even hoomans b ded in 40 yrs wtf!?
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shitcoin
(@peeepeeepooooo) reported
@JasonStar33 @krakenfx When it's not a shitcoin being advertised with equally **** Photoshop
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Saman
(@Saman52913519) reported
@krakenfx Someone can Help me 0.2 BnB ? 0x6871C8a97c9d4e5Ca8e66176660C4ebdE0414Aa1
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Paavfc
(@Paavfc) reported
@krakensupport @jespow Still nothing no deposit no support
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legitboiii
(@lovely86151954) reported
@krakenfx Transfers for PayPal still available. Get at me @lovely86151954 with your PayPalemailaddress and let me know how much you need. Won't be needing your login details to send funds out WU TRANSFER✅ CASHAPP TRANSFER✅ PAYPAL TRANSFER✅ SKRILL TRANSFER✅ Just click @lovely86151954
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treesa
(@factormyopinion) reported
@krakensupport i tried reading them i couldn't understand them. i went to chat for help , they couldn't help me. i tried many times. i would just like my money back and my account to be safe.
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Slick Moranis
(@JackedMoranis) reported
@krakenfx I know y’all wanna comply with regulations, but there’s a certain irony to offering USD pairs but no support for US traders.
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melissa owen🇺🇸
(@Linawal95039274) reported
@Crypto89087743 @krakenfx Am once a victim to something similar, My binance account was hacked a day before. All my funds were converted into ETC and withdrawn from binance. I received no confirmation mail for withdrawals too....i was so confused, luckily for me, I was referred to @cyber_sec100 who help
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trifokkerdr1
(@trifokkerdr11) reported
@krakenfx if you aren't listing XRP. #******* (long time and still customer that's still pissed at you, obviously)
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six_crypto
(@sixcryptok1) reported
@AmelineMathieu @MinaProtocol @krakenfx i don't think that possible, but i don't know for sure, i'm looking in to running a node all the code are on the website, and if you keep you tokens unlocked get a supercharge reward, the cost for doing that are basicly nothing.. because of it's 22KB
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Brett Stone
(@BrettSt37671842) reported
@krakenfx Did you hear that TikTok, a Chinese video-sharing service, now bans for promoting cryptocurrency? Read more here @antont71.
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Matthew Best
(@Kakimatony12) reported
@Crypto89087743 @krakenfx I was able to recover my hacked account with the help of @Greggs_cyber. He is trusted and legit. Contact him. Am sure he will help
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braLOKa
(@paa_ville_veier) reported
@krakenfx @AxieInfinity I tried to by AXS yesterday But Kraken made an error. Lost The opportunity to rally 30%. Thats not aceptable, Kraken. Still I havent got an answere of What happend..
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Mashster
(@Mashsteruk) reported
@krakensupport Can you help my tickets keep getting replied in french and I have cleared my cookies etc. I can't connect my bank accounts to withdraw money and have been trying for ages even though I can deposit money using the same bank account thanks
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No Problem Vegan
(@NoProblemVegan) reported
@krakenfx Adding ACH direct deposit and withdrawals would definitely help! Your excessive wire fees and ach “purchase” fees with gristly are a COSTLY way to fund your exchange!
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Caribbean Crypto
(@CariCrypto) reported
@krakenfx What does this even mean? If you’re not buying #hodl Get this **** right!
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The Count of Monte Crypto
(@counomontecrypt) reported
Sort the withdrawals out @binance or at least issue some updates on the matter 🚀 I guess @krakenfx is the place to be