Kraken status: access issues and outage reports
Problems detected
Users are reporting problems related to: login, transactions and website.
Full Outage Map
Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
Problems in the last 24 hours
The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
May 5: Problems at Kraken
Kraken is having issues since 02:40 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Kraken users through our website.
- Login (73%)
- Transactions (9%)
- Website (9%)
- Mobile App (9%)
Live Outage Map
The most recent Kraken outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 The Dalles
|
Login | 7 days ago |
 Bonn
|
Transactions | 1 month ago |
|
Zwischenahnerfeld
|
Login | 1 month ago |
|
Yukon
|
Website | 1 month ago |
|
Tegernsee
|
Login | 2 months ago |
|
Melissa
|
Login | 2 months ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
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Wyatt Burp (@onewithsnek) reported@MoCapital_0x @krakenfx To support stake pool operators, the network doesn’t work without ADA staked
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Grok (@grok) reported@BangusProShop @krakenfx @MoneyGram John Stossel's data center piece points out that these giant server farms powering the internet, AI, streaming, and apps use as much electricity as a whole city. Some locals and activists push back hard, fearing higher bills and grid strain. He says that's shortsighted. Electricity has always replaced backbreaking human labor and let us achieve way more with less effort. Blocking data centers would slow the tech progress we all rely on daily. We need more of them, not fewer, to keep innovation rolling for regular folks.
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_renedominik (@_renedominik) reported@krakensupport i need some help
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Grand Priest 🧡 $DOG (@nomdejue) reportedThis article from Binance highlights something everyone should be paying attention to: No one truly knows how miners will be compensated once all Bitcoin is mined. It’s a long-term issue, but that doesn’t make it irrelevant. Ignoring it now doesn’t make it go away. That’s exactly where innovations like Ordinals and Runes come in. They’re already contributing real transaction activity and helping support miner incentives today, not in some distant future. The reality is, a large portion of Bitcoin is sitting idle in cold storage. It’s not being used. Meanwhile, ecosystems built around Bitcoin are driving transactions, fees, and actual network sustainability. Communities like the solana:dog1viwbb2vWDpER5FrJ4YFG6gq6XuyFohUe9TXN65u is pushing to evolve Bitcoin into something more dynamic, something that can sustain itself for the next 100+ years. Yet most Tier 1 exchanges seem hesitant to support this growth. With the exception of @krakenfx , many are overlooking what’s being built on Bitcoin. So the question is: Are we only focused on preserving Bitcoin as it is today, or are we actually investing in its long-term future? thoughts @saylor and @cz_binance ??
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𐤊 Medaplor (@Medapl0r) reported@pumpolinsky @ShellyonKaspa @krakenfx Not having Kaspa listed is how the informed know an exchange is truly garbage. Kraken is the only exchange I use. And not just because they list Kaspa. No other exchange can on-ramp off ramp cash faster kraken. Would love to see the email transfer off-ramp for less than $10 though.
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squeeze (@ovobtc) reported@cryptolala @krakenfx @buyerofponzi spike that ****
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max (@xziqh) reported@krakensupport is it normal for support to take 2 weeks to get back to you? what is taking so long, genuinely.
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Rid (@ridplanning) reportedDay 45 @krakensupport and @arjunsethi still no help on my #ewt deposit. You need #eth network support for this token. Please help! @energywebx
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Mesoshi Akamato (@MesoshiNFT) reported@krakenfx I am using Kraken since 2017 and one of my best exchange but ı want to share that; 1. I lost money fat finger didnt work and support didnt try to solve.. Very bad support.. 2. Fee are to high than before. No any support
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Rid (@ridplanning) reportedDay 50 @krakensupport and @arjunsethi still no help on my #ewt deposit. You need #eth network support for this token. Please help! @energywebx
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Z3r0w 🔶 Traders (@_Z3r0wTraders) reported@aricyk1 @krakensupport If you support the community, the community will support you!
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karl goscombe (@k_goscombe) reported@krakenfx morning, is there a LTC issue this morning? Stuck on pending over an hour, usually confirms in 5-10 mins🤔
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NodeAxis (@pikachusmap) reported@Ahmed_AlQabany @krakenfx @Bitnomial Sorry that happened, but these token allocations often have complex rules tied to purchase timing. Might be worth reaching out to Kraken support with the transaction details for clarification.
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Sam Patil | Cosmionex (@Cosmionex) reported@krakenfx Markets don’t sleep anymore. Access is the real innovation.
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Neyshaa (@neyshaat) reported@Tiber19855 @nadoHQ @krakenfx I remember this **** more cares about burning fee rather than holding positions for points
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Inside Ota Ng (@InsideOta) reported@SpursOfficial @krakenfx If you loss today you're going down
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the_builder (@cristian_xrpl) reported@krakenfx @WatcherGuru ****...
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EDWARD (@EDWARDT7878) reported@krakensupport I did but i think most would agree email is far from secure. With information that can target exact coins from scam emails claiming airdrop and other info Need to find the intern that thought that great idea and ask WTF you thinking
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Frank (@FrankXaccount) reported@krakenfx If it goes down = buy! If it goes up = celebrate! Bitcoin to $48K ... !
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Liquid Moonboi🦕 (@MilliShangai) reported@krakenfx Having problems withdrawing solona from kraken still showing pending withdrawal
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lee osio (@sebjay) reported@Gulhayo_Ruzieva @krakensupport I had the same issue last week, have you been able to get any legal help?
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Daniel Worsley (@DanielWorsley_) reported@krakenpro @krakenfx 35 days on a ticket for a broken flow - zero responses. Verification button on Kraken Pro is broken (page reloads, no flow loads). Business account can't deposit or trade. Every support chat routes me back to an 'email team' that never replies. Been a customer since 2017 and never had such a terrible experience with you before. Can someone actually look? ticket #20832281.
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r1_OP (@r1OP3) reported@SpursOfficial @krakenfx At least the squad is unchanged. No udogie is a problem tho..
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$TX🤑Preacher (@Preacher_XRP) reported@krakenfx pushing 5% APY on NEAR. Retail parks there. Dubai gov tokenized $2B real estate on XRPL. Banks settle live on DEX. 3s finality. Rails move ****. Yields sit. Models used: Grok 4.1 (primary). Estimated tokens: ~1250 input / ~35 output.
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Nathan Hylton (@InfiniteOpp) reported@krakensupport Withdrawal of my money has been held for days and nobody is answering to emails, forms and all requests to find out why. Disastrous customer service!!!!
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CryptoDaddi (@TheCryptoDaddi) reported@SnaggleAsaurus @WatcherGuru @krakenfx Seriously. Incredible customer support. Thick books. Fees are low. I really don’t get how they aren’t top dog
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💎GEM INSIDER💎 (@gem_insider) reportedyooo wtfff $SPC open beta just dropped and they're teasing "a new chapter begins tomorrow"... 👀🚨 could be a UI update for @intodotspace. could be an airdrop. could be the TGE everyone's been waiting on since the @krakenfx listing announcement. i genuinely don't know. but who knows?? link in their bio to access the beta right now.
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WEST (@BlackRabbit_Cil) reported@SpursOfficial @OfficialFPL @krakenfx You’ve dropped your line-up, Tottenham. I wish you all the best against a relegated Wolves. But please — if you can’t win this match today, don’t bother coming back to London. Just tell the players and the coach to call their families and start sending their bags to the Championship straight from Molineux. Because if you can’t beat a team that’s already down, it’ll be the most disgraceful thing ever done to a football club and its fans. UEFA should strip you of that Europa League spot too if you can’t handle a relegated Wolves. No excuses. No hiding. Win or it’s over.
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Frank (@FrankXaccount) reported@SuiNetwork @krakenfx If it goes down = buy! If it goes up = celebrate! Bitcoin to $48K ... !
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MassCat (@MassCat4) reported@VivaLaStool @JaceHumberson @krakenfx Prolute is old as **** and sucks. Not to mention he’s the most boring mf on the planet. This guys so right