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Kraken

Kraken status: access issues and outage reports

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If you are having issues, please submit a report below.

Full Outage Map

Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.

Problems in the last 24 hours

The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Kraken users through our website.

  • 64% Mobile App (64%)
  • 18% Transactions (18%)
  • 9% Login (9%)
  • 9% Transfer (9%)

Live Outage Map

The most recent Kraken outage reports came from the following cities:

CityProblem TypeReport Time
Hackney Transactions 4 days ago
Paris Mobile App 24 days ago
Bordeaux Transfer 24 days ago
Valence Mobile App 2 months ago
Stockholm Mobile App 2 months ago
Province de Liège Mobile App 3 months ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Kraken Issues Reports

Latest outage, problems and issue reports in social media:

  • Jesse4mu
    Jesse🐂🀄️ (@Jesse4mu) reported

    @atitty_ @krakenfx fix up

  • afanazizoutbind
    Afan Aziz (@afanazizoutbind) reported

    DAY 10. STILL NOTHING. 10 days since @krakenfx blocked my funds. 5 days since a human finally responded and said my case was being escalated to a specialized team and still zero actual resolution. No access to my funds. Just another generic “we received your request” email.

  • nicofailed
    niccolò🩸✨ (@nicofailed) reported

    @Irv_AC @krakenfx you know damn well you wont do none of that ****

  • 022omphalos220
    Ralph Q (@022omphalos220) reported

    I don't know if any of you guys use the Kraken app for Android but it's really slow. It takes so long to load and then when you click on a specific crypto coin or something it takes a long time again. And then to go back is even worse? What's up with that @krakenfx ?

  • mavensbot
    Bitcoin Wizard - mavensbot 🧙🏻‍♂️ (@mavensbot) reported

    @krakenfx >open a support ticket. >explain that 15 ETH just arrived. >beg them to reverse it before i do something stupid. they can't. >i already have. it's in ethereum:0x72e4f9f808c49a2a61de9c5896298920dc4eeea9 now.

  • paramecatol
    Paramecatol (@paramecatol) reported

    @LeonidasNFT @krakenfx This is so ******* cool holy ****!!!!

  • CryptoTifi
    Tifi (@CryptoTifi) reported

    How @krakenfx is "entering" the Ukrainian market: lure users with a ~1,000,000 UAH ($24k) prize pool, get them to complete KYC, deposit funds, and generate trading volume... only to announce ZERO winners and pay out $0 🤡 📸 Image 1 (Telegram Support): Users specifically asked Kraken Support if the required follower threshold was combined across all platforms or per channel. Support explicitly confirmed: "It refers to the TOTAL number of followers across ALL Kraken Ukraine platforms combined (IG, TikTok, Threads, TG)." 📸 Image 2 (Official Blog Rules): To qualify for the 1M UAH prize pool, Kraken required users to: • Pass KYC verification • Fill out the form • Deposit $100+ • Generate $200+ spot or $1,000+ futures trading volume. Ukrainians brought liquidity and paid trading fees to Kraken. 📸 Image 3 (Instagram Story): On results day, @krakenfx_ua posts: "Campaign finished - conditions were not met, so there are NO WINNERS." And the absolute audacity? In the EXACT same story, they pivot to plug another campaign that was already running ("Independence Tournament is ongoing, conditions are easier, go join!"). So Kraken collected user KYC data, deposits, and trading fees, contradicted their own official support, paid out $0, and shamelessly shilled an ongoing promo to milk even more volume. Is this gross marketing incompetence or a blatant bait-and-switch? Care to explain @krakenfx ?

  • bitcoinrenegade
    ThoughtCrimeBoss #FreeSamourai (@bitcoinrenegade) reported

    Goddamn ZEC look at you go. XMR needs to get some DEX support asap. Wen Serai? Wen Thorchain? When you can easily swap into real XMR on DEXes.... Then Kraken's BS won't matter. **** your arbitrary 5 XMR a month limit @krakenfx you have failed us. Soon the liquidity will flow.

  • mitsingh29
    Mit (@mitsingh29) reported

    @krakensupport Its not clear because on your app, you dont explicitly say it. How is customer supposed to know it? I am moving to @base now. Way lower trading fees anyway. Its shame how deceiving your practices are.

  • Anthony71163578
    Tony Ray (@Anthony71163578) reported

    @LeonidasNFT @krakenfx When will kraken support runes nft?

  • InkDailyTK
    Ink Daily (@InkDailyTK) reported

    🔥 “Our motto at Kraken is: ‘Fix money & we fix the world.’” - @krakenfx CEO @arjunsethi 🤝 A new wave of tokenization is taking shape: Bringing stablecoins, equities and the dollar on-chain as White House finance, crypto and technology leaders discuss the future of American markets.

  • Jp_Otpyrc
    Jp (@Jp_Otpyrc) reported

    @krakensupport Hello, ticket 22265762 always pending for several days. Always resctrictions, no news / informations from the support, no email received, and always the deposit not credited 😕😔… Thank you very much for your help…

  • AgonW3
    JustAgon (@AgonW3) reported

    @atitty_ @krakenfx fix this

  • dyoreserve
    Ronya - do your own reserve 🥩 (@dyoreserve) reported

    @BillyBoyLondon1 @krakensupport @krakenfx Kraken is terrible, stay away from them.

  • klm99117
    kIm (@klm99117) reported

    @krakenfx Its Soo bad ur website don't work

  • minhokim
    Min 🥤 (@minhokim) reported

    @Sixers228 @krakenfx Appreciate the support

  • gavalarthegreat
    GavalarZeGreat the 2nd (@gavalarthegreat) reported

    @krakenfx Sell, fix brakes and windshield on van!

  • cryptokrrish88
    cryptokrrish (@cryptokrrish88) reported

    @atitty_ @krakenfx please fix issue and reply please

  • MarkQuarter
    MarkQuarter (@MarkQuarter) reported

    $GOOGL $GOOG $BTC $ETH $LTC $BCH $ADA $SOL $XRP @krakenfx $COIN [ the Google Account was hacked for 3 months & that attack was able to pull the real Google Authenticator code in order to steal $BTC from an Australian Exchange: @google @sundarpichai will hopefully fix that ]

  • CrytoNathanael
    Nate (@CrytoNathanael) reported

    @krakenfx LONG THAT ****!

  • trader_ram
    Ram (@trader_ram) reported

    @krakenfx @Krak Ticket # 22153593 My account was closed and it was said that the amount in the account be reversed to the original sender......it has been 14 days and it is still not reversed to the sender. Ticket was marked as solved. Please look into this and HELP.

  • BoulderMagicNFT
    BoulderMagic (@BoulderMagicNFT) reported

    Who played the #BTCVegas 2026 Magic The Gathering events Drafts that was Original Zen on Saturday and the ISD block with AVR on Sunday? These events were run by @krakenfx I was told I would get my BTC payout for the Prize in 2-4 weeks. But wondering did anyone get paid out yet?

  • mwturetzky
    Matt Turetzky (@mwturetzky) reported

    "Our motto at @krakenfx has been fix money and we fix the world." -@arjunsethi

  • CaptainSteven52
    Steven Potts (@CaptainSteven52) reported

    @krakenfx PID: AA77 N84G J73B QVPY. Why is my account restricted again? It was unlocked on August 12 with full abilities, then locked less than 12 hours later. Fix this.

  • chanchullo112
    CHAN11 (@chanchullo112) reported

    @krakenfx Finde out who sent it by error and send it back....

  • Maxxx_thfc
    Max🇸🇪 (@Maxxx_thfc) reported

    @SpursOfficial @krakenfx The pace of that backline could be a problem today but COYS

  • pacman42819915
    pacman (@pacman42819915) reported

    @krakensupport I think I found the problem...the English version of the site says utility bill but the German version is more specific and translates electricity bill. That means if I upload the electricity bill it should work.

  • raymeboy22
    Mr Ray (@raymeboy22) reported

    @krakenfx Go to homeles but things for them, and go the hospital pay people that can't afford to pay there bills, build a house for God , finally help the needs.

  • ModelsNeedSleep
    Models Need Sleep (@ModelsNeedSleep) reported

    Be sure to take your crypto off the exchanges if you’re a long-term holder. It’s still the Wild West, and I would hate for you to become part of a nightmare scenario. Yes, use @coinbase or @krakenfx to purchase, but then send it to your wallet. I just created a wallet with @hashpack for HBAR and have separate wallets for other assets. It was very easy to set up. Just write down your seed phrase and store it somewhere safe. I suggest using a pen and paper and locking it in a safe. I know most people know this; just trying to help.

  • Sufficient_Lev
    Sufficient Leverage (@Sufficient_Lev) reported

    @Ryuzaki_SEI @nadoHQ @krakenfx You’re a retarded ******* Larp. And **** yiu for saying 0.5$ points you don’t even own the points at least say 3-5$ or some ****