Kraken status: access issues and outage reports
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Full Outage Map
Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
Problems in the last 24 hours
The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Kraken users through our website.
- Mobile App (33%)
- Login (33%)
- Transactions (20%)
- Website (7%)
- Transfer (7%)
Live Outage Map
The most recent Kraken outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Province de Liège
|
Mobile App | 1 day ago |
 Mannheim
|
Mobile App | 1 day ago |
 Paris
|
Mobile App | 1 day ago |
|
L’Étrat
|
Login | 2 days ago |
|
Paris
|
Mobile App | 2 days ago |
|
City of Brussels
|
Transactions | 7 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
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.... (@lullalelomera) reported@krakenfx Fix my account i need money back 😭😭😭
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Peter Popeszku (@Peter_Popeszku) reported@krakenfx why is the site not updating the account information?
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Brandon Thurman (@Bthurmy) reported@karpuzmining @coinbase Had the same issue and I switched to @krakenfx
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.... (@lullalelomera) reported@krakenfx Fix my account i need money back 😭😭😭
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Sammy Sosa (@SamKimRealsoong) reported@krakenfx fix the ******* ARB USDC situation already. 12+ ******* hours is insane
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Travis Schaub (@TimeIsMoneyHQ) reported@krakensupport That doesn't help or answer my question.
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Notsu (@Notsu311406) reported@Kropotkin57 @krakensupport @jespow Yes issue can happen but lmao it takes 18 hours and not even fixed? What even worse is they didnt inform about that before i started withdraw Others exchanges always warn when problem happens!
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zierl (@ShenQuant) reported@krakensupport is it too much to ask WHY my funds are on hold? or is that a big scary question for you guys at the support team to answer?
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Block Tax (@CryptoTaxG) reported@CoinDesk @krakenfx 56 million forms, a third under $1 — this is what happens when you tax micro-staking rewards and dust payments as ordinary income at receipt. The fix isn't better reporting software. It's a de minimis threshold and a rethink of when staking income crystallises.
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Deplorable A (@Crimson_n_Cream) reported@krakensupport So sent and got a brief contact, but now it has been over FOUR DAYS you have held my money, over something which should take five minutes to resolve and release pay to me. What gives?? Is this the customer service you give to all??
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viralhysteria (@ivenyulfgrevn) reportedwhy ******** have i been waiting nearly an hour for you to process a god damn arbitrum tx @krakenfx
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Linda Schwartz (@LenkaB99) reported@krakenfx Kraken blocked an ETH transfer to my Onchain wallet which only I have access to because they suspected fraud. It’s been over 2 weeks and they won’t return ETH to my account nor will they respond to my ? Avoid Krakren!
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暴富小王子 (@jufacai8) reported@krakensupport Please solve my problem. No one has been dealing with it.
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.... (@lullalelomera) reported@krakenfx Are you only focused on prop business now? Almost 24 hours no help at all account restricted for no reason no support help
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RobinDotBD (@robindotbd) reported@HayekCypherPunk @krakenfx @krakensupport Any problem??
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Ponzi Trader (@buyerofponzi) reported@RookieXBT @krakenfx @FIFAWorldCup If rookie gets tickets and I don’t I’m causing problems
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The Bittensor Netrunner - TAO - NOCK - (@TheTNetHunter) reportedI wish I could swap $NOCK faster on dips. @krakenfx maybe you can fix this?
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CodeZen (@CodeZen_vx) reportedWhat's wrong with my account? Why does it show "frozen" when I try to withdraw funds? No one has replied to my emails either. Please help me check and resolve the issues with my account as soon as possible. Email Ticket # 21484330 @krakenfx @krakensupport
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SONEGO⚡️ (@juliano_sonego) reported@krakenfx What a ****** service,@kraken this new pix deposit company!!! Before it worked fine!!! Don't move on a team that's winning !!payamigo sucks
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Towards Blissful Moments (@CalmnessWithin) reported@krakensupport hello, I'm having issues with your app as it isn't loading. Thanks
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stupidtrader (@lostinthechart) reported@krakenfx @krakenpro @KrakenDesktop How come none of your employees understand English? Im having the simplest to solve issue ever in the whole history of mankind which you guys need to solve on your end. Some how I get ******* idiot customer service employees and explain the problem 02628101026381001817202010 times and they all try to solve a completely different thing thats not even an issue???? Any competent people in your organization or what. Im losing my patience with yall
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暴富小王子 (@jufacai8) reported@krakenfx Please solve my problem. You can freeze the user‘s account assets at will.
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Aura Master $$$$$$$$ (@ColbyVollmann) reported@krakenfx please fix the ability to buy and sell AURA immediately!!!
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kean.peer (@KeanZkp2p) reported@BooneW @krakensupport lol they insta respond on twitter but then take 7-10 business days to respond in support gl my guy i wd everything from them ages ago
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撸猫大地 (@gfl123151) reported@krakenfx @FIFAWorldCup Why can’t I log in today? Is this the case for all users in China?
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J (@jkc0le) reported@krakensupport Hi my funds are stuck in your new beholder platform. I'm receiving an error code for which support and engineers cannot provide an explanation for. I've had an open case for weeks and it's not being resolved. Can somebody please assist and get this escalated. @FTC @krakensupport
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Digital Arbitrageur (@digitalarbit) reported@krakenfx For the next leg down?
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dafusia (@dafusiamusic) reported@krakensupport You've been saying the generic thing for the last 24 hours on email too - there is no real reason to hold a customer's deposit and not accept it into the customer's account. Either you should confirm the deposit or decline it so it returns to the customer #Kraken
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Karle 𝚣𝚎 𝚃𝚛𝚘𝚕𝚕 (@kryptokarle) reportedHey @krakenfx, a friend of mine just inherited a yuuuge chunk of moneyz. He is a loyal customer and is going to put most of it in eth, sol and sui. He also wants to buy some solana:5UUH9RTDiSpq6HKS6bp4NdU9PNJpXRXuiw6ShBTBhgH2 but can’t on your Exchange. So, wen Troll on Kraken?
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Pyro (@NotoriousPyro) reported@krakenfx @WatcherGuru No, I sold it at 100k and I bought a long time ago. Now the returns are garbage.