Kraken status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Kraken users through our website.

• Mobile App (58%)
• Transactions (17%)
• Login (17%)
• Transfer (8%)

Live Outage Map

The most recent Kraken outage reports came from the following cities:

City	Problem Type	Report Time
Valence	Mobile App	12 days ago
Stockholm	Mobile App	21 days ago
Province de Liège	Mobile App	1 month ago
Mannheim	Mobile App	1 month ago
Paris	Mobile App	1 month ago
L’Étrat	Login	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Kraken Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Crypto Coin Show (@CryptoCoinShow) reported 2 minutes ago

  Exchange to bank: @krakenfx is working to become a licensed bank in Europe, with Lithuania as the target jurisdiction.

• 
  Artem Titov (@TitovArtem) reported 8 minutes ago

  @krakensupport it has been over an hour and both of my withdrawals are still on hold, while support has not responded. Why are my funds being held and when will these withdrawals be processed? This is XMN on Sui and USDC on Algorand.

• 
  June (@junecollections) reported 10 minutes ago

  @FabrizioRomano @krakenfx Portugal **** up not to finish 1st sha but we move..

• 
  Eugene Booyens (@ebooyens) reported 11 minutes ago

  @MikeDawnes This seems super dodgy - if you work for Kraken then you should be able to access my DM sent to @krakensupport and the tickets already raised

• 
  Reconcile Engineering (@ReconcileEngin1) reported 12 minutes ago

  @krakenfx 10 days waiting on your support people/bots to update my email address. Security checks completed and still no access to my account. Come on it’s not that difficult. Just switch off your AI bots for a bit and get me sorted.

• 
  pcash890 🇵🇹 (@officialpcash) reported 13 minutes ago

  @krakenfx Why is my coin still pending after 6 business working days? This is frustrating

• 
  dennistang (@francistang7) reported 13 minutes ago

  @krakenfx @krakensupport any updates for my issue？ ticket NO. 20456010，no official reply on how the process going on！

• 
  🇸🇿Lucky Nhlanhla Ma🇸🇿 (@LuckyNh9879) reported 14 minutes ago

  @FabrizioRomano @krakenfx Please write down the names of the countries, as we can't be expected to know all the flags!

• 
  Edras (@edras6843) reported 14 minutes ago

  @krakenfx Can we get our funds that been frozen for 2 weeks. Your scamming your own users do not use this service

• 
  BittBurger (@BittBurger) reported 15 minutes ago

  Hey @krakenfx @krakenpro - @krakenpro - Nearly $1.5 million just disappeared from my account when I initiated VAULT. No explanation. Just new warning emails that a suspicious "withdrawal" was initiated and my account is now "restricted" with a zero balance. No reply from support in nearly 24 hours. And I'm I'm not allowed to call anyone. Not a single Vault email or explanation. This level of incompetence and terrible messaging is quite frankly unforgivable. If initiating a Vault scares the daylights of your customers, empties their portfolio, and then locks down their account for possible fraud, you are not qualified to continue remaining in custody of my money.

• 
  Mr Akinola (@akin91276) reported 17 minutes ago

  @FabrizioRomano @krakenfx It’s about to go down again….history want to repeat itself again. Argentina v France 💙🇳🇬🫶

• 
  Mark B (@MarkB19877) reported 20 minutes ago

  @BeldexCoin @prideways Do you know approximately when this will be fixed for @krakenfx ? Thanks for working so fast to get the fix in!

• 
  MuGi (@rouhai1) reported 20 minutes ago

  @heis_zaaye @FabrizioRomano @krakenfx they barely beat croatia with fifa help. two goals called offside both were legit goals

• 
  Andres (@MacroPerch) reported 21 minutes ago

  @krakensupport Ok, since you cannot help, can I escalate the ticket? You are confirming my $810 is gone, and it would be too resource intensive to retrieve.. Can I submit any further request to get help?

• 
  𝓒𝓮𝓼𝓪𝓻 𝓘𝓿𝓪𝓷 𝓩𝓪𝓶𝓫𝓻𝓪𝓷𝓸 (@CapaRoja95) reported 21 minutes ago

  @FabrizioRomano @krakenfx But what happened to ties lol Ties are gay AF now nobody has **** to complain about anymore LMAO

• 
  Brenda Factor (@brendafactor2) reported 25 minutes ago

  @LeFou525 @FabrizioRomano @krakenfx Argentina are the standing Champions. Stop whining for ****’s sake. Why can’t you just enjoy the show?

• 
  ChelseaPro (@GamerYouPro) reported 27 minutes ago

  @thepoetpreneur @FabrizioRomano @krakenfx Wtf am i reading tell me that you are joking

• 
  Maija Rousell (@hueprints) reported 29 minutes ago

  @gmissy17 @birdie_dollie @krakensupport Did you still need help?

• 
  Robert Wicks (@Metopia98) reported 31 minutes ago

  @krakensupport I wish a support team could get hold of me.... why does it it take 5 days????

• 
  Chevy (@EvelynGMusic) reported 32 minutes ago

  @krakensupport Dude ive been unable to access y'all's app for DAYS the second I put a few hundred dollars and traded crypto. What the hell is going on

• 
  👽 (@Atxaliens) reported 35 minutes ago

  @FabrizioRomano @krakenfx Hi @grok replace the county flag whom robs and qualifies by cheating and refers help and replace it with the country flag whom got robbed

• 
  7EHVEN (@SammyKibisu) reported 37 minutes ago

  @albert_blur @FabrizioRomano @krakenfx Its hard to believe this **** is all scripted but it is

• 
  MfersClub (@jbixmfer) reported 41 minutes ago

  Warning to Kraken users. My Kraken account was suddenly closed without notice, while I still have assets inside and no access to withdraw. Exchanges may review accounts, but suddenly closing an account without prior notice creates serious risks for users’ funds. @krakenfx

• 
  DonBaruda (@DonBaruda) reported 42 minutes ago

  @ReikaRainey @okx @krakenfx No one is going to be hands over fist for $PI CALM DOWN there will be billions in circulation and in excess

• 
  ℂ𝕣𝕪𝕡𝕥𝕠𝔼𝕞𝕡𝕣𝕖𝕤𝕤🤍 (@CryptoEmpressX) reported 43 minutes ago

  @HursTanner @krakenfx @krakenpro Really? 👀 Man this World Cup has broken my heart lol

• 
  Horse (@TheFlowHorse) reported 48 minutes ago

  Team of people I have trusted for years. @Krakenfx backed. No issues or holding money that you earned. @breakoutprop is the only prop I can recommend in good conscience.

• 
  Isha ∆ (@IshaVerma04) reported 51 minutes ago

  @UncleMasila @FabrizioRomano @krakenfx now go and pray to FIFA for support to win against france / england / spain

• 
  IAMVEGASCHICK (@GOVhackersNmyPH) reported 54 minutes ago

  @krakenfx HACKERS TOOK OVER MY ACCOUNTnMY PHONE STOLE MY CRYPTO TOLD U GUYS&TRIED FILLING OUT FORM HACKERS BLOCKING ME FROM SENDING!KAI AI I NEED TO SPK W/HUMAN REP! DAMMIT I NEED HELP! NOV 2023 LAST TIME N MY ACCOUNT! WAS VEGASCHICKS@YAHOO THEN VEGASVANCITYGITYGIRL@aol took over

• 
  Ronald Forensics🫆 (@Robobby1) reported 59 minutes ago

  @sibrie @krakenfx What’s the problem you’re dealing with? Do you need any help?

• 
  保护安琪拉的狄仁杰 (@angmuzik11) reported 59 minutes ago

  @krakensupport Ticket #21797210. Kraken’s official Chinese Telegram support told me receiving funds from any crypto wallet/platform was permitted. After an HTX/Huobi-related USDC deposit, my verified account was restricted and I was told to apply for a BVI Specific Licence. I have submitted SOF and licence materials. Please escalate to compliance/sanctions.