Kraken status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Kraken users through our website.

• Mobile App (62%)
• Transactions (15%)
• Transfer (15%)
• Login (8%)

Live Outage Map

The most recent Kraken outage reports came from the following cities:

City	Problem Type	Report Time
Paris	Mobile App	3 days ago
Bordeaux	Transfer	3 days ago
Valence	Mobile App	1 month ago
Stockholm	Mobile App	1 month ago
Province de Liège	Mobile App	2 months ago
Mannheim	Mobile App	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Kraken Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sct McPherson Azubuike🇬🇧 (@Xavier_3102010) reported 21 seconds ago

  @HomaUrus @krakensupport @krakensupport I reported an issue to your team about a deposit of 3500 gbp, which delayed after confirmation and you team restricted my account. Up till now I haven't received any update going to 2 weeks. The said deposit came in the same day but ur restrictions still apply.

• 
  Shiningforce (@ShiningforceNL) reported 3 minutes ago

  @krakenfx fix the mobile pro app please, on ios the portfolio worth is not updating automatically at the 🏠 screen or should I once again complete remove the app and reinstall?

• 
  Vickie Arrington (@VickieArri10) reported 3 minutes ago

  @MarisJah @krakenfx They have not responded to me anymore. Tomorrow makes it two weeks. Twitter customer care no longer responds and Reddit customer care simply blocked me when I asked for accountability. If I ever get my funds back, I will not be using their exchange ever again.

• 
  FEBO (@AnicicZvonko) reported 3 minutes ago

  Hi, I am stuck in a support form loop. I deleted my 2FA and cannot open a ticket via web. Please help me create a recovery ticket."@krakensupport

• 
  Mick (@MickaGang) reported 11 minutes ago

  @nilanjan @Dhinapratama1 @krakensupport I was with Binance before and i never had a problem with them.

• 
  Cody (@iLikeSlowCars) reported 11 minutes ago

  @coinbase @CoinbaseSupport what’s up with Coinbase and lack of ability to have a linked bank account without issues. It’s either it drops the account weekly or tells me “insufficient funds” on daily buys when that’s not the case. Does @krakenfx have this problem too?

• 
  Zoefff.eth 🦊 (@Miezz0x) reported 12 minutes ago

  @krakenfx WILL SUPPORT THE $GLMR @MoonbeamNetwork MIGRATION TO THE BASE NETWORK!!

• 
  AO Daniel (@iamaodaniel) reported 12 minutes ago

  @krakensupport Refer what I didn’t get no recent email and the support system is wack, they can’t even verify the accounts I provided They so slow and they don’t even know a roar money account or Venmo Telling me to provide statement from Venmo, I never heard Venmo PDF statement before

• 
  CRY (@NakamotoSpinner) reported 12 minutes ago

  @krakensupport Kraken, My USDT withdrawal has been On Hold since 17 July, and I have received no communication whatsoever. I have an active support ticket (#22018780), yet I’ve had no updates, and I’m unable to speak to a human because your chat bot refuses to escalate an existing case.

• 
  Hauntace🍀 (@Hauntsznnn) reported 13 minutes ago

  @shufflence @Coinsquare @krakenfx wtf Sorry man Time to switch fr

• 
  Xavier Xemard (@toledanogonzalo) reported 14 minutes ago

  @derf_liw @krakensupport Hi! 👋 Let me know if you need any help. I’m here to support you.

• 
  Ömer (@traderomercan) reported 17 minutes ago

  @krakensupport Really appreciate the thorough explanation the multi party signing point makes sense, and I get why an unsupported chain isn't a one click credit. Two things would help now a rough ETA, and a ticket number to reference going forward.

• 
  Miles Dyson (@n3li5) reported 20 minutes ago

  @krakenfx "Spend more than your cash balance" is a bold pitch when I can't even access the cash balance I already have. 2,789 USDC frozen in my verified account for 5 days, withdrawal stuck "pending". Ticket #22022567. Maybe ship that feature first? @krakensupport

• 
  …Is a Real Dad (@divorcedadb00ty) reported 21 minutes ago

  @krakensupport Kinda feels like you should be indicating that? Like crypto in general is in a down trend and my only option is to long so Im just not gonna use funded and now im out $20 😐.

• 
  Wil Ro (@FixTheMoneyBTC) reported 27 minutes ago

  @krakensupport hello Support I'm locked out of my account due to losing my 2FA. I need assistance to be able to gain access but I order to get help I need to log in but not able to.

• 
  Arjun Sethi (@arjunsethi) reported 28 minutes ago

  @veda_labs @krakenfx @SentoraHQ slow and steady, build what customers want. no need to chest pump or headlines that dwindle over time.

• 
  kl (@kl100x) reported 29 minutes ago

  If @pepecoins fixes @getbasedai they truly deserve to be the number one $PEPE coin Especially with recent developments with @krakenfx and Kekspace. After all, they are the first and original Pepe meme coin since 2016 Just hard to support after BasedAI, so we wait and see

• 
  Seunmi (@bro_seun09) reported 33 minutes ago

  @krakenfx Hey my friend money has been frozen on your app Account restricted 🚫 Still no response from your support services

• 
  Sina (@anis_ena15) reported 34 minutes ago

  @chaser_trades @krakenfx @coinbase Yeah, gonna move my funds from CB. Garbage

• 
  Lea Thompson (@LeaT_Design) reported 35 minutes ago

  @krakenfx another card who gives a **** show me the actual on-chain data not this marketing ****

• 
  mohcen mohcine (@MohcenMohcine) reported 42 minutes ago

  @krakenfx You have a problem with your app regarding stop-loss orders; they aren't executing!

• 
  mark j. wallace (@Wallace_Recover) reported 42 minutes ago

  🧭📊 Before depositing funds on #AscendEX, #Kraken, or #KrakenFX, compare independent reviews, understand withdrawal policies, and never rely solely on social media recommendations. Careful research today can help prevent costly mistakes tomorrow. DM if you need recovery guidance.

• 
  z (@0xzxch) reported 45 minutes ago

  @krakensupport @mooncat2878 Is it an Eth L2? Because if so you can literally just access it through any wallet by switching networks in the wallet. Same address and seed and all. You can definitely access this if its an L2. I am hearing an excuse, get this guy his money back.

• 
  jimmy (@108gua) reported 46 minutes ago

  @krakensupport As a new user of your platform, I am extremely disappointed. I hope you can reverse this transaction, as it was accidental. Charging a 1% service fee for currency exchange of equal value is unacceptable to me.

• 
  Yash Bro (@Yash979797) reported 49 minutes ago

  Ink by Kraken- Still one of the most underrated L2 farms right now. Quick overview: Ink is Kraken’s own Ethereum L2, built on the OP Stack and part of the Superchain. Launched mainnet in December 2024. Designed specifically as a DeFi hub not a general purpose chain. Funding / Backing: Ink received a $42.5M grant from Optimism (25M OP tokens) specifically to build the chain. Parent company @krakenfx is extremely well-funded (raised $800M at $20B valuation in late 2025). So capital is not an issue. $INK Token & Airdrop Status: • Token is confirmed • Fixed supply: 1 billion • Large portion (around 45% according to earlier leaks) is for airdrop/community rewards • Points system is live since April 2026 How points are earned: 1. Kraken Pro activity (spot, futures, holding, staking etc.) 2. Onchain usage- mainly: • Tydro (Aave-powered lending) • Nado (Kraken’s perp DEX) TGE Timeline: Originally guided for July to September 2026. Right now community consensus and advisor signals are pointing towards September 2026. Latest numbers (as of late July): • TVL sitting around $170–200M+ • Daily transactions jumped hard (nearly 295k recently, +77% WoW) • Real app revenue is being generated (not just empty activity) Is there still time to farm? Yes. If TGE lands in September, you still have roughly 5–6 weeks of meaningful activity left. Consistent usage > one big dump. Better to start now than wait for clearer signals. Quietly one of the cleaner CEX-backed L2s with real distribution power (Kraken’s user base). Still farming this one. You? NFA | DYOR @inkonchain @krakenfx

• 
  Santos ⚡️ (@0PSantos0X) reported 52 minutes ago

  @marc02200 I use @krakenfx since 2021, never had any issues. 🫡

• 
  bags (@onlyprofitable) reported 53 minutes ago

  @108gua @krakensupport Shut up it’s a ******* skill issue, cant you read??? It clearly says there will be a fee lmao. If you use kraken pro the fee would’ve been minimal.

• 
  BITCOIN BILL (@William07378284) reported 53 minutes ago

  @HawkCryptoTech @krakenfx @coinbase Its where they keep it that will then cause a problem

• 
  Crypto Forest (@CryptoForest_X) reported 54 minutes ago

  @krakenfx Hi, Is the card service available in Bangladesh?

• 
  Jean Pellegrino (@Dhinapratama1) reported 58 minutes ago

  @EriecelC53285 @krakensupport Please share your support ticket number, or the email address associated with your Kraken account, and we'll look into it and provide an update as soon as possible.