Kraken status: access issues and outage reports
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Full Outage Map
Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
Problems in the last 24 hours
The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Kraken users through our website.
- Mobile App (58%)
- Transactions (17%)
- Login (17%)
- Transfer (8%)
Live Outage Map
The most recent Kraken outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Valence
|
Mobile App | 10 days ago |
 Stockholm
|
Mobile App | 19 days ago |
 Province de Liège
|
Mobile App | 1 month ago |
 Mannheim
|
Mobile App | 1 month ago |
|
Paris
|
Mobile App | 1 month ago |
|
L’Étrat
|
Login | 1 month ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
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Johnson Kamau kariuki (@MauBwoy) reported@FabrizioRomano @krakenfx Robbery and zero football because nowadays football is a big scum and a betting company site of today💯
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暴富小王子 (@jufacai8) reportedWhen are you going to deal with my problem? Please don‘t use this exchange. With the frozen assets, no one can handle it. @krakenfx_ZH @krakenfx @krakenfx
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Derek (@Derek9o9) reported@KrakenSupport @krakenfx I have an open ticket #21839264. I have funds that I need access to for risk management. Can someone please review my case or provide an update? Thank you.
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BittBurger (@BittBurger) reportedHey @krakenfx @krakenpro - @krakenpro - Nearly $1.5 million just disappeared from my account when I initiated VAULT. No explanation. Just new warning emails that a suspicious "withdrawal" was initiated and my account is now "restricted" with a zero balance. No reply from support in nearly 24 hours. And I'm I'm not allowed to call anyone. Not a single Vault email or explanation. This level of incompetence and terrible messaging is quite frankly unforgivable. If initiating a Vault scares the daylights of your customers, empties their portfolio, and then locks down their account for possible fraud, you are not qualified to continue remaining in custody of my money.
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FUNCURVE👁️🗨️👁️🗨️ (@FUNCURVEMEDIA) reported@krakensupport Portfolio wide hold has been lifted up but still can’t withdraw This sucks a lot 😥😥😥😥 please rectify this issues now
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Andres (@MacroPerch) reported@krakensupport Ok, since you cannot help, can I escalate the ticket? You are confirming my $810 is gone, and it would be too resource intensive to retrieve.. Can I submit any further request to get help?
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Isha ∆ (@IshaVerma04) reported@UncleMasila @FabrizioRomano @krakenfx now go and pray to FIFA for support to win against france / england / spain
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Emperor Osmo 🐂 🎯 (@Flowslikeosmo) reportedIt’s been a while since I last talked about @maplefinance. Since then, the business has continued to grow while the token has stalled. $1.93B loan book to the $SYRUP token at $162M, -78% for the year. The market has clearly written them off. A similar event happened in 2022 when the Maple team was written off. Fast forward to today with a new model, and the loan book looks significantly healthier at $1.93B, with 82.9% utilization. Maple also generates $12.8M in annualized protocol revenue through management and service fees, separate from the interest flowing to lenders. 25% of that revenue is allocated to return to $SYRUP via discretionary buybacks. That's $2.86M annualized against a $162M market cap, and the mechanism has been live since November. Now compare that to the lending peer set: $MORPHO trades at a $1.17B market cap with $0 in protocol revenue. (Morpho trades at 7.2x Maple’s mktcap) $KMNO at $97M and $FLUID at $68M both trade near Maple on P/S, at 13.7x and 15.3x respectively, but neither has an active buyback mechanism. $SYRUP is trading at 14.2x P/S with: - A $1.93B loan book - 82.9% utilization - Discretionary SYRUP buybacks - @krakenfx OTC as a new borrower pipeline - syrupUSDT now used as collateral inside one of DeFi’s deepest lending markets The fundamentals really make the valuation harder to ignore down here. The main point here is that Maple is running a $1.93B credit book while the market is still pricing it like its 2022 version.
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LONS (@Lons50) reported@iwill_bloom @ianheinischmma @krakenfx The invite code. Help write it out
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Truth Crusader Ӿ (@_TruthCrusader) reported@satoshizzle @krakenfx Thankfully ditched Coinbase awhile back for their lack of Nano support. Kraken and $XNO for the win!
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Towards Blissful Moments (@CalmnessWithin) reported@krakensupport hello, can you please do something about the website and app versions for the charting and other features within it. As the drawings do not transfer/keep in place if used on different/same devices. Having the ability to quickly add sl/to. Plus many others...
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rainneemflowers (@aggielazzy50224) reported@HyperliquidX, bro, ty for solving decentralized trading, I have one issue, I thought it won't be an issue but one, why th are your charts too shallow, btc charts starts from 1st august 2020, the rest are worse, where is @krakenfx getting charts from?
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FUNCURVE👁️🗨️👁️🗨️ (@FUNCURVEMEDIA) reported@krakenfx @FabrizioRomano Why did kraken restricted my account I deposited 500$ after waiting for 7 days and you guys restricted me from withdrawing Rectify this issue before I take legal steps to the govt
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ohhghetto (@ohhghettoo) reported@Krak can easily takeover any banking branch in the UK single handed banks are already closing down or being forced to adopt crypto , just use @krakenfx
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Herman (@hvdm1987) reported@guillaumedemac1 @gxselby @krakenfx I have been in finance/crypto for over a decade, have worked for one of the best market makers in the world, two different exchanges and consulted for more companies in the space than I care to count. I promise you that it is not only difficult, it is damn near impossible.
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Ƀ Chris (@CryptoChrisG) reported@krakenfx ai customer support?
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mohamedvall99 (@mohamedval35330) reported@DavidNhlapho @FabrizioRomano @krakenfx Impossible
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MarkFromNL 🇳🇱 (@MarkUitNL) reported@Oluwa22km @FabrizioRomano @krakenfx Cause they payed FIFA to fix it for them.
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bangizarzar1 (@bangizarzar1) reported@krakensupport It really show now that you don’t care about customers issues or you care for is the World Cup please give me money and stop playing my head since may
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JustMrPaper (@kachi_pbm) reportedYou can’t outwork a failed system. Let’s not lie. THE REASON WE ARE NOT LANDING REMOTE JOBS IN THE TECH SPACE ANYMORE WHEN WE GET THE SKILL IS BECAUSE OF WHERE WE ARE FROM. Your rejection emails don’t even get to the HR. And if it does once they see you are from Nigeria, they don’t want to do anything with you IMMEDIATELY. Think I’m capping? I was supposed to land a job to join the ux team for @krakenfx that pays me at least $10,000 a month especially with my understanding of crypto and how my passion for their service. I went through their interview and passed the stages. They loved me. But guess what? They see I’m from Nigeria and boom, I don’t get it. They even said in mail “We encourage you to revisit opportunities with Kraken should your location change” Nigeria you are killing dreams !
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ᴊᴀᴅᴄʀʏᴘᴛ (@Jadcrypt02) reported@FabrizioRomano @krakenfx An absolute dream bracket. There is zero room for error now. Drop your ultimate hot takes below—who is getting completely humiliated in this round?
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Soblin (@Soblin07) reported@star_okx Europeans who use #Binance, Please withdraw your funds from Binance and deposit them on other exchanges such as @krakenfx $DOG Army support the one that values transparency, compliance, and fair treatment of all projects and communities!!!
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TanManCan (@TannerW47087) reported@BeldexCoin When can I expect to finally have access to my coins on @krakensupport ???? It's been 22 days of hearing "soon"... 22 days is not soon... 22 days is getting to the point of flat out ridiculous...
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MfersClub (@jbixmfer) reported@krakenfx I tried emailing @krakenfx before, but they said their support team was busy. After I posted about it on X, they reopened my account—but the funds were gone. What a joke.
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BittBurger (@BittBurger) reportedHey @krakenfx @krakenpro - @krakenpro - Nearly $1.5 million just disappeared from my account when I initiated VAULT. No explanation. Just new warning emails that a suspicious "withdrawal" was initiated and my account is now "restricted" with a zero balance. No reply from support in nearly 24 hours. And I'm I'm not allowed to call anyone. Not a single Vault email or explanation. Just a zero balance and "we have locked your account". This level of incompetence and ****** messaging is quite frankly unforgivable. If initiating a Vault scares the **** out of your customers, empties their portfolio, and then locks down their account for possible fraud, you are not qualified to continue remaining in custody of my money.
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Sha256Cheddar ❤️ ᛤ 🐕 (@sha256cheddar) reported@krakensupport I can’t get real futures trading api key working for my bot. I’m in the u.s. Is it available?
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RIDWAN ★ 🇵🇹 (@Utdridwan) reported@FabrizioDaily @krakenfx Down to blockbuster
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Ƀ Chris (@CryptoChrisG) reported@krakenfx ai customer support 🤦
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Reconcile Engineering (@ReconcileEngin1) reported@krakenfx 10 days waiting on your support people/bots to update my email address. Security checks completed and still no access to my account. Come on it’s not that difficult. Just switch off your AI bots for a bit and get me sorted.
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Andreas (@andreas_europe) reported@krakenfx Let's see if the new app is useable. The actual Android app is slow as f..., quite often freezing and not reacting ..worst Crypto App from all the apps I use.