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Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
Problems in the last 24 hours
The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Kraken users through our website.
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Website (29%)
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Mobile App (29%)
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Login (29%)
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Transactions (12%)
Live Outage Map
The most recent Kraken outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Login | ||
| Transactions | ||
| Login | ||
| Mobile App | ||
| Mobile App | ||
| Login |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
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Alexandru Bolfa
(@alexandru_bolfa) reported
@Cryptocito I wanted to gamble a bit, but there is a problem with funding at @krakenfx
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Максим
(@elonmaks123) reported
@krakenfx I am a Ukrainian who lost his entire deposit on the LUNA, help anyone as much as possible. We don't have a job right now. It was all my means. THsddxjGa9EwvNeZhEq9uCo7xGA4GFYJAU USDT(TRC20)
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Kenneth MacArthur 🇺🇦
(@kennethmac2000) reported
@krakensupport I think I found the right thing - you have to dig around, as most support pages just refer to phone and chat. This is the ticket ID: #8049048
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WinstonWolf
(@Winston66126060) reported
@scottmelker I haven't been on @krakenfx for like a year. Decided to try to get on to buy some SOL, but forgot that they're one of several exchanges that shuts down during times like this to allow themselves to buy at cheap prices while screwing retail. Silly me.
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Mao Chantrea
(@Chantrea_mao) reported
@TheStuiver @krakenfx Contact the support team
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Ksper
(@khadmatibest) reported
@krakensupport Hey, I hope so because the support via live chat tolls me the same thing every day.
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Kenneth MacArthur 🇺🇦
(@kennethmac2000) reported
@krakensupport I think I found the right thing - you have to dig around, as most support pages just refer to phone and chat. I've sent you the ticket ID on DM.
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Pepper🌶
(@CryptopepperP) reported
So hear me out… @krakenfx let you unstake your $LUNA within a few minutes which after you can sell directly. However, they need to wait 21 days to get their Luna when they unstake onchain… This will cause massive liquidity issues for Kraken init? #Terra $luna #ust
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Rho Calculi the 3rd Esq.
(@JohannSmidth) reported
@krakenfx What's up with your trading interface, not a good time to be breaking down mid-trade!
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moonsie (short lunaTICS)
(@MoonsieDoomsie) reported
@krakenfx @jespow why didn't you halt $LUNA trades on your exchange since yesterday? Why do you allow people to buy this garbage, even though you know most people buying have NO IDEA what is happening? Incredibly bad practice. You should reverse all trades happened in last 24h!
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ZeroFee4Fun 🌋⚡
(@ZeroFee4Fun) reported
@stalliondelsur @jesse_hodl @krakenfx I'm aware of this trade-off. It's two different issues imho. Real no KYC coins are obviously best. But for me Bisq, p2p for cash etc are still too uncomfortable and expensive till now for regular buying. Especially for larger amounts. Call me lazy (probably like most of us)
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Mentaltentacle
(@Mentaltentacle) reported
@krakensupport I have lost access to my 2fa so cannot log in, tried contacting support multiple times but had no reply. I have not used it for a very long time so no idea the last transaction or if there even was any.
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Mentaltentacle
(@Mentaltentacle) reported
@krakensupport I didn’t ever get a ticket number, contacted them via the forgotten password, 2fa loop on your site but had nothing in return
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moonsie (short lunaTICS)
(@MoonsieDoomsie) reported
@krakenfx why have you allowed trading luna to continue!? Lots of people buying thinking they were getting it "cheap" have no idea of what is really happening! Reverse all trades immediately and stop the trading, dont make problem worse!
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DualCore. 🍊💊
(@Mental_Prison) reported
@danheld @cryptowat_ch @krakenfx Oh ****.
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Italian Stallion 🇨🇺
(@stalliondelsur) reported
@ZeroFee4Fun @jesse_hodl @krakenfx Lightning is great, However the problem is that when you provide KYC to the exchange you are already in the system that you have bought, for how much, when, etc… the problem doesn’t lie in mixing or anonymize coins but in the step of exchange/government knowing you have bought.
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Nagz
(@Crypagy) reported
Hey @krakenfx you guys good on capital? It seems like @coinbase needs some help
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Brent Trenga
(@BrentTrenga) reported
@krakenfx it’s amazing when the market gets crushed your platform goes down. Missed a huge buy opp this morning because you could not process transactions #fail #unreliable
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The Crypto Pope 🇻🇦
(@_cryptopope_) reported
@btcbite My bank closed my corporate account for transfers to Kraken. Struggling to find new bank to serve our company @krakenfx help
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MrNobody
(@Mr_Nobody3434) reported
that the control will take 24-48 hours. Even the pro account application I made 2 months ago was just processed 5 days ago. I started to fear that this problem will wait for months. Jesse Please help me . @krakensupport
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Ewald Neuendorf
(@Ewald_Neuendorf) reported
@SLFMR1 It's @krakenfx. It's my go to exchange. Used it since early 2017 and had so far a great experience. They had 2017/2018 quite some performance issues but then really started to step up. Never hacked, fast FIAT and Crypto transfers without halts, low fees, no annoyances, etc.
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Kleros - The Truth and Fairness Protocol
(@Kleros_Catbonk) reported
@krakenfx @brianchoffman @brianchoffman please add support for Moonsama!
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this is me and my opinion!
(@unavocecritica) reported
As hard it might sound but if you have a sick virus or part of your body that could cause serious issues spreading around, you need to remove it. All major exchanges should delist #luna @binance @krakenfx @CoinbaseExch
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Crown #Bitcoin
(@barackomaba) reported
@ItsTime4Bitcoin @krakenfx You're NGMI. Just as bad as a shitcoiner pretty much. Low IQ take on kraken too. **** yo couch idk
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crstin
(@nexain) reported
@krakenfx excuse my ignorance on this, why can't you give the user a private key to an address? This would solve a lot of problems with wrongfully sent funds.
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Jaytn
(@jaytnsbard) reported
@Trustly @krakenfx Would you be able to tell me anything that Kraken support was not able to?
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Bobbi Billard
(@bobbibillard) reported
@krakensupport Been trying all morning long to buy more $LUNA. I had it as low as 70 cents. You let me buy it all day long when it was $10. Now when I want to cost average down you don't allow me to. So mad! 🤬
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nazjitsu
(@nazjitsu) reported
@krakensupport Why you not allowing people withdraw usdt I can’t seem to withdraw all my crypto. You hold some. Pathetic. I won’t be using kraken anymore. You just lost an customer. I like take all my crypto out after I buy.. you trying to charge ppe fee.🤦🏽
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Anna Nikooyi
(@anna260696) reported
@krakenfx I lost my husband My two little girls have been hungry and crying for several days. I have not paid the rent for several months. Is there anyone who can help me $ 500 for the sake of God and humanity so that I can provide food and clothing for my children?
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Jesse
(@jesse_hodl) reported
Kraken login. Dip bought. Sats withdrawn. With Lightning. 0 Fees. Mind blown. 🤯 @krakenfx #Bitcoin