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Kraken

Kraken status: access issues and outage reports

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Full Outage Map

Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.

Problems in the last 24 hours

The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Kraken users through our website.

  • 73% Mobile App (73%)
  • 9% Transactions (9%)
  • 9% Login (9%)
  • 9% Transfer (9%)

Live Outage Map

The most recent Kraken outage reports came from the following cities:

CityProblem TypeReport Time
Paris Mobile App 13 days ago
Bordeaux Transfer 13 days ago
Valence Mobile App 1 month ago
Stockholm Mobile App 2 months ago
Province de Liège Mobile App 2 months ago
Mannheim Mobile App 2 months ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Kraken Issues Reports

Latest outage, problems and issue reports in social media:

  • cryptoslshy
    Cryptoslshy (@cryptoslshy) reported

    @krakensupport App is still buggy for me. Delayed and slow. Signed out and signed back in and its actually stuck signing me in. Web version also doesnt show full account - are you sure the maintenance is comolete?

  • destinydou_
    Kim | 🐬TermMax (@destinydou_) reported

    @OKcrpt @injective @krakenfx direct USDC support boosts Injective’s usability

  • 0xRebazMurad
    0xRebazMurad (@0xRebazMurad) reported

    @krakensupport @krakensupport Please urgently review my unresolved support case (ticket 22121365). My account remains restricted and I have been unable to access my funds for more than 5 business days without a substantive response. Please escalate this case to the appropriate team

  • AlDas1405
    Aalcee (@AlDas1405) reported

    Most companies treat impersonation as a user-education problem: “Watch out for scams.” “Check the URL.” “Never share your password.” But users will always make mistakes. @krakenfx is taking a different route. If someone calls saying they’re from Kraken, users can now check inside the app if the call is actually from them. They can even challenge the caller with a one-time code. It flips the responsibility. Instead of expecting users to figure out who’s fake, just give them a way to check who’s real. Much better than another “stay vigilant” warning.

  • BillMcCanne8n
    Bill McCann Crypto Expert (@BillMcCanne8n) reported

    Investor Caution: #AscendEX #Kraken #KrakenFX Before investing, conduct proper research and verify platform details independently. If your withdrawal remains pending or stuck, keep all transaction records, wallet details, and support conversations secure. Message me to discuss your situation and explore possible recovery options.

  • raymeboy22
    Mr Ray (@raymeboy22) reported

    @krakenfx Go to homeles but things for them, and go the hospital pay people that can't afford to pay there bills, build a house for God , finally help the needs.

  • Hiraweb3
    Hira (@Hiraweb3) reported

    USDe from @ethena_labs landing on @krakenfx with a 4.5% yield sounds simple. but the interesting part is what sits underneath. the yield isn’t fixed. it’s driven by perp funding, which means it can move significantly as market conditions change. we’ve already seen funding-heavy periods push USDe yields well above 15%. now Kraken is packaging that exposure into something regular users can access without dealing with delta-neutral strategies themselves. the bigger question: how many people clicking “earn 4.5%” actually understand what they’re holding?

  • Hassanein_Labs
    Mohamed Hassanein (@Hassanein_Labs) reported

    @krakenfx @WilliamsF1 I opened an account on Kraken about a year and a half ago and until now I have not been accepted because of the face photography, and the problem is that there is no option to photograph the face again, I contacted support but to no avail, I do not see the option to try again.

  • Hanakookie1
    Hanakookie (@Hanakookie1) reported

    @jessebabies @krakenfx @coinbase If there is no regulation for it. They arent required to do it. Your choice is not to use them. Hence its really not your problem. Use a different exchange. I dont care how much BTC they have. Only what I have.

  • Luc100k
    Luc | Backpack 🎒 (@Luc100k) reported

    @0xpeas @krakenfx @krakensupport Use backpack. You will have a human support or if you want a human account manager. No tickets, no ai, just quick reply.

  • NoBullCryptoBen
    NoBullCrypto (@NoBullCryptoBen) reported

    @TheNode_Network @krakenfx I have never had this issue, once I sent CC without a memo attached, got it all back after a few hours, what a strange dilemma, has it been sorted?

  • WezG
    Wez G (@WezG) reported

    hi @krakensupport my account has been pending verification for about three weeks. I think it had problems with the upload of my passport. Please help.

  • onlyprofitable
    bags (@onlyprofitable) reported

    @108gua @krakensupport Shut up it’s a ******* skill issue, cant you read??? It clearly says there will be a fee lmao. If you use kraken pro the fee would’ve been minimal.

  • p1terskiy
    piterskiy (@p1terskiy) reported

    @krakenfx Sell this ****

  • anastasiafinds
    Anastasia Slunkova (@anastasiafinds) reported

    @krakenfx Escalate ticket 22244398 One week pending deposit, support does not respond

  • RomanBridger1
    Roman Bridger (@RomanBridger1) reported

    @PardonMyTake @krakenfx Put me down for a state fair turkey leg

  • Yinielin
    John Collins (@Yinielin) reported

    @krakenfx Contact customer service wirh you guys. Oh. You give it to me? Say thank you.

  • Crypto4UandME
    Crypto4UandMe (@Crypto4UandME) reported

    @kris Can someone help me get my crypto off this exchange into another like @krakenfx without getting killed on fees rip $CRO

  • ronaldocryptdog
    Ronaldo🧡DOG BITCOIN🇧🇷 (@ronaldocryptdog) reported

    @S0Lmay0r Most people missed out on Bitcoin at $1… Then at $100… Then at $1,000. They watched others change their lives forever. Now, history is offering a second chance. $DOG isn't just another memecoin. It is the people's coin within the Bitcoin ecosystem. A real opportunity to get in early again before the rest of the world wakes up. Don't be the person who says "I almost bought it" all over again. $DOG. The second chance is here. $DOG is available on @krakenfx. When Bitcoin explodes, $DOG will go with it, and there won't be another chance to buy it cheap. $DOG was created in the final block of the 2024 halving by the Runestone system. Study $DOG and change your life.

  • markmetaplanet
    Mark (@markmetaplanet) reported

    @krakenfx @Payward @arjunsethi Hi Support. Ticket # 22255621 RELEASE MY FUNDS Public Account ID  AA08 N84G HPSR E66Q - Withdrawal ref + time: FTevoOz / 8-11-26 2:24 PM - Amount: 40,321.04 GBP ( ON HOLD ) - Bank: Nationwide (my bank account in my legal name same as Kraken - VPN used: YES PLEASE PLEASE UPDATE

  • urban_meyerr
    urban meyer (@urban_meyerr) reported

    @PardonMyTake @krakenfx Missing pumpkin patch during football season is terrible.

  • TOR_WEB3
    TOR (@TOR_WEB3) reported

    @krakenfx @meshpay A direct destination protocol removes a whole class of address-copy errors from the deposit flow, if wallet naming and network detection stay reliable at scale.

  • JW_WWJD
    WWJD (@JW_WWJD) reported

    Kraken Funded — can someone explain this? I’ve been experiencing unusually fast losses on my Funded accounts, so I started documenting the pricing. These two screenshots were taken at 6:00 PM — same token, KAITO, inside Kraken. Regular Kraken: $0.7211 Kraken Funded: $0.7008 That’s about a 2.8% difference at the exact same time. Earlier today I documented even larger discrepancies of roughly 8–9%. When a Funded Challenge has strict maximum-loss limits, these price differences can have a major impact on whether an account survives. This has happened repeatedly over several days and across two of my Funded accounts. I’ve contacted Kraken Support and asked for a formal investigation. I have timestamped screenshots documenting everything. I’d like an explanation of what price feed Kraken Funded is using and why it differs this substantially from Kraken’s own displayed market price. @krakenfx Please investigate and rectify this.

  • thejester
    jester (@thejester) reported

    anyone got a hookup w @krakenfx @krakenpro @krakensupport? need help verifying to use the platform, it won't take my info

  • tradingera
    tradingera (@tradingera) reported

    @crypto_bull @krakenfx Pump this **** , We need it

  • chanchullo112
    CHAN11 (@chanchullo112) reported

    @krakenfx Finde out who sent it by error and send it back....

  • powerman1973gm1
    Powerman (@powerman1973gm1) reported

    @krakenfx I write the Kraken Support that there was a wrong transaction to my account.

  • damzyy0609
    Damilola Afolayan (@damzyy0609) reported

    @shufflence @Coinsquare @krakenfx Have you chat up the customer support

  • ronaldocryptdog
    Ronaldo🧡DOG BITCOIN🇧🇷 (@ronaldocryptdog) reported

    @0xMrPinky Most people missed out on Bitcoin at $1… Then at $100… Then at $1,000. They watched others change their lives forever. Now, history is offering a second chance. $DOG isn't just another memecoin. It is the people's coin within the Bitcoin ecosystem. A real opportunity to get in early again before the rest of the world wakes up. Don't be the person who says "I almost bought it" all over again. $DOG. The second chance is here. $DOG is available on @krakenfx. When Bitcoin explodes, $DOG will go with it, and there won't be another chance to buy it cheap. $DOG was created in the final block of the 2024 halving by the Runestone system. Study $DOG and change your life.

  • John95172987954
    John (@John95172987954) reported

    @krakensupport @Midlight42 They won’t help you @midlight42 just look at my account of me begging them to release bank transfer I sent to an kraken account Can you confirm if the £1,200 will be returned to my bank or credited to my Kraken account after verification? Thanks.