Kraken status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Kraken users through our website.

• Mobile App (73%)
• Transactions (9%)
• Login (9%)
• Transfer (9%)

Live Outage Map

The most recent Kraken outage reports came from the following cities:

City	Problem Type	Report Time
Paris	Mobile App	10 days ago
Bordeaux	Transfer	10 days ago
Valence	Mobile App	1 month ago
Stockholm	Mobile App	2 months ago
Province de Liège	Mobile App	2 months ago
Mannheim	Mobile App	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Kraken Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Zoefff.eth 🦊 (@Miezz0x) reported 2 minutes ago

  @krakenfx WILL SUPPORT THE $GLMR @MoonbeamNetwork MIGRATION TO THE BASE NETWORK!!

• 
  Zues (@Zuesthekreator) reported 6 minutes ago

  ICYMI : Native USDC on @Injective just landed on Kraken. Coinbase went live with native INJ recently. @krakenfx just added native @USDC on Injective. The largest regulated exchanges are connecting directly to Injective’s rails one by one. ➤ Users can move Circle’s native USDC directly between Kraken and Injective. ➤ No bridge. No wrapped token. The same USDC Circle issues directly, moving through a top-three global exchange. ➤ Kraken processes billions in monthly volume across millions of verified users globally. Why this matters beyond the listing: ➤ Native USDC on Injective is the settlement layer for every perpetual market, every RWA trade, and every AI agent payment running on the network. ➤ Kraken giving users direct deposit and withdrawal access means institutional and retail capital can move into Injective’s ecosystem without friction. ➤ Every dollar that enters through Kraken lands on the same rails powering $33.9B in derivatives volume and $6.8B in RWA activity Coinbase for INJ. Kraken for USDC. Two of the largest regulated exchanges now connected directly to Injective. The liquidity infrastructure keeps building. 🥷

• 
  クリプトトレイン / TAIKI KUMURA (@blt_s) reported 8 minutes ago

  @krakenfx @WilliamsF1 Standing in the rain at Suzuka taught me that access is the only currency that doesn't devalue when the race starts.

• 
  WallStreetX (@WallStreetXHQ) reported 9 minutes ago

  WSX News:🚨 Kraken Investigating Instant Buy Issue Causing Fiat Balances to Display as €0 for Some Users @krakenfx has confirmed that it is actively investigating a technical issue affecting its Instant Buy feature after some users reported that their available fiat balances were incorrectly displaying as €0 (or the equivalent amount in other supported fiat currencies). According to Kraken, the issue appears to impact the balance shown when users attempt to make an Instant Buy transaction, potentially preventing them from completing purchases despite having sufficient funds in their accounts.

• 
  Dr.Hash“Wesley” (@CryptoApprenti1) reported 9 minutes ago

  It's 2026 and Kraken @krakenfx is still running these cheap tricks on unsuspecting users. Laughable. The sooner you shut down, the better.

• 
  Paul Mulford (@PaulMulfor53198) reported 9 minutes ago

  @krakensupport IM BEING DRIVEN NUTS ... trying to sign in on my lap top , wont accept the 2fa code from the authenticator app on my phone. please help restore my sanity 🙏

• 
  Stoneundead (@Stoneundead228) reported 11 minutes ago

  @KrakenSupport @krakenfx My verification is stuck, and my funds are currently held. Regular support is not responding to my tickets. Please help me escalate this issue and look into my case. Ticket ID: 21620757 Public Account ID: AA16 N84G QSP6 KTOY

• 
  FOLDSZN (@Foldszn2) reported 12 minutes ago

  @kick_rekztv @krakenfx **** over 300$ pending that crazy

• 
  Satalink (@_satalink) reported 15 minutes ago

  @krakensupport Issues with Kraken Support I open an issue with the website's chatbot interface. A support agent jumps in the chat and collects info where a ticket is created. The agent says I can close the chat window and use email. Chatbot closes ticket due to no response. Mass Confusion!

• 
  NakaSompo (@NakaSompo) reported 19 minutes ago

  Dang it. Fingers are so clumsy. Accidentally opened my @krakenfx app, and fat-fingered my authenticator app and somehow entered my 6-digit login code. I was so flustered that I inadvertently went to my portfolio and clicked on Kaspa, and ended up SMASH buying another 10k $KAS. Don’t know how it happened.

• 
  John (@John95172987954) reported 19 minutes ago

  @krakensupport @Midlight42 They won’t help you @midlight42 just look at my account of me begging them to release bank transfer I sent to an kraken account Can you confirm if the £1,200 will be returned to my bank or credited to my Kraken account after verification? Thanks.

• 
  Cody (@iLikeSlowCars) reported 23 minutes ago

  @coinbase @CoinbaseSupport what’s up with Coinbase and lack of ability to have a linked bank account without issues. It’s either it drops the account weekly or tells me “insufficient funds” on daily buys when that’s not the case. Does @krakenfx have this problem too?

• 
  Trenchwalker (@Trenchwalker_io) reported 24 minutes ago

  @DegenerateNews @krakenfx App glitch, not your wallet. Kraken on it.

• 
  derf.liw (@derf_liw) reported 28 minutes ago

  @krakensupport My account was restricted and I can’t even get any customer support. I need help and need to talk to a customer support. Thanks

• 
  Bill McCann Crypto Expert (@BillMcCanne8n) reported 29 minutes ago

  Investor Caution: #AscendEX #Kraken #KrakenFX Before investing, conduct proper research and verify platform details independently. If your withdrawal remains pending or stuck, keep all transaction records, wallet details, and support conversations secure. Message me to discuss your situation and explore possible recovery options.

• 
  Raj (@CryptoMemeRaj) reported 29 minutes ago

  @krakenfx this is how you actually handle scam calls, smart ****. now if only my own sanity could get a verification code lol

• 
  WWJD (@JW_WWJD) reported 34 minutes ago

  this? I’ve been experiencing unusually fast losses on my Funded accounts, so I started documenting the pricing. These two screenshots were taken at 6:00 PM — same token, KAITO, inside Kraken. Regular Kraken: $0.7211 Kraken Funded: $0.7008 That’s about a 2.8% difference at the exact same time. Earlier today I documented even larger discrepancies of roughly 8–9%. When a Funded Challenge has strict maximum-loss limits, these price differences can have a major impact on whether an account survives. This has happened repeatedly over several days and across two of my Funded accounts. I’ve contacted Kraken Support and asked for a formal investigation. I have timestamped screenshots documenting everything. I’d like an explanation of what price feed Kraken Funded is using and why it differs this substantially from Kraken’s own displayed market price. @krakenfx Please investigate and rectify this. @krakenfx

• 
  Sct McPherson Azubuike🇬🇧 (@Xavier_3102010) reported 35 minutes ago

  @HomaUrus @krakensupport @krakensupport I reported an issue to your team about a deposit of 3500 gbp, which delayed after confirmation and you team restricted my account. Up till now I haven't received any update going to 2 weeks. The said deposit came in the same day but ur restrictions still apply.

• 
  Miles Dyson (@n3li5) reported 36 minutes ago

  @mwturetzky "Fix money and you fix the world." "We will fight so you can." Beautiful words from a company that froze my own money for days and won't even answer me. Verified account, 2,789 USDC stuck "pending", ticket #22022567 ignored. @krakenfx @krakensupport

• 
  Nilanjan Sen (@nilanjan) reported 41 minutes ago

  @krakensupport my withdrawal request is pending for 20days. Can you help on this

• 
  mohcen mohcine (@MohcenMohcine) reported 42 minutes ago

  @krakenfx You have a problem with your app regarding stop-loss orders; they aren't executing!

• 
  Towards Blissful Moments (@CalmnessWithin) reported 44 minutes ago

  @krakensupport hello, I'm having issues with the website trading feature closing my orders when I didn't press the 'x' on the orders already posted on the chart. While zooming in/out.

• 
  Rune **** (@cryptgodZ) reported 45 minutes ago

  @HunFter_Malu @arjunsethi @krakenfx Everything is down 90% are you dumb or stupid?

• 
  Ronaldo🧡DOG BITCOIN🇧🇷 (@ronaldocryptdog) reported 47 minutes ago

  @S0Lmay0r Most people missed out on Bitcoin at $1… Then at $100… Then at $1,000. They watched others change their lives forever. Now, history is offering a second chance. $DOG isn't just another memecoin. It is the people's coin within the Bitcoin ecosystem. A real opportunity to get in early again before the rest of the world wakes up. Don't be the person who says "I almost bought it" all over again. $DOG. The second chance is here. $DOG is available on @krakenfx. When Bitcoin explodes, $DOG will go with it, and there won't be another chance to buy it cheap. $DOG was created in the final block of the 2024 halving by the Runestone system. Study $DOG and change your life.

• 
  Daniel Wilson ~~Crypto Expert (@DanielWils59) reported 49 minutes ago

  Investor Caution: #AscendEX #Kraken #KrakenFX Before investing, conduct proper research and verify platform details independently. If your withdrawal remains pending or stuck, keep all transaction records, wallet details, and support conversations secure. Message me to discuss your situation and explore possible recovery options.

• 
  Satalink (@_satalink) reported 49 minutes ago

  @krakensupport That screenshot is from an email I received from the chatbot. Although it says it is keeping the ticket open, it actually gets "CLOSED FOR COMMENT" which in return marks the issue status as "CLOSED" on my support page activities screen.

• 
  Miles Dyson (@n3li5) reported 51 minutes ago

  @krakenfx Fair warning on how this platform actually works: "the more you move, the more you're in" only applies to money going IN. Move it OUT and you win 5 days of "pending", 2,789 USDC frozen on a verified account, and a support ticket into the void. #22022567 @krakensupport

• 
  Kola (@kolatheactor) reported 54 minutes ago

  @abbas_xvii @krakensupport They’re so terrible. I’ve learnt my lesson. Never using them ever again.

• 
  BITCOIN BILL (@William07378284) reported 56 minutes ago

  @HawkCryptoTech @krakenfx @coinbase Its where they keep it that will then cause a problem

• 
  CRY (@NakamotoSpinner) reported 58 minutes ago

  @krakensupport Kraken, My USDT withdrawal has been On Hold since 17 July, and I have received no communication whatsoever. I have an active support ticket (#22018780), yet I’ve had no updates, and I’m unable to speak to a human because your chat bot refuses to escalate an existing case.