Kraken status: access issues and outage reports
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Full Outage Map
Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
Problems in the last 24 hours
The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Kraken users through our website.
- Login (60%)
- Mobile App (20%)
- Transactions (13%)
- Website (7%)
Live Outage Map
The most recent Kraken outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Bonn
|
Transactions | 6 days ago |
|
Zwischenahnerfeld
|
Login | 14 days ago |
 Yukon
|
Website | 15 days ago |
|
Tegernsee
|
Login | 24 days ago |
|
Melissa
|
Login | 26 days ago |
|
Frankfurt am Main
|
Login | 29 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
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L3 (@L3_LPLover) reported@OstiumLabs @xStocksFi @krakenfx I'm reposting because I noticed some errors in the tags 🫡
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Rid (@ridplanning) reportedDay 30 @krakensupport and @arjunsethi still no help on my #ewt deposit. You need #eth network support for this token. Please help! @energywebx
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Sweep (@0xSweep) reported@krakenfx We already CTO‘d that **** 😭
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JoeKing (@JoeKingOne33) reported@krakenpro Here's the Customer service phone number if you don't have 10 million in assets... @krakensupport (888)837-8818 let me know how it goes in the comments... 👾
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Handleton (@Handleton22) reported@krakenfx @AdamBLiv I see you can respond to useless statements about ai art, BUT CANT RESPOND TO WHERE ******** MY MONEY IS OR WHY YOU THINK ITS OK TO CLOSE ACCTS WITHOUT A ******* SINGLE WORD OF WHY... OR A SINGLE RESPONSE OF ANY KIND. YOUR FKIN PATHETIC. NO BETTER THEN ******* SCAMMERS. FUH Q
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Artzy (@_artzy) reported@krakensupport you’ve been holding my wire for over a week with no communication. Chat says support will reach out by email. Reddit says the same, They say the ticket is in the right hands. The due diligence to open a corporate account was very long. Now can’t even use it.
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Ernest (@Ernest878939) reported@krakensupport Hi, currently it is not possible to verify your new crypto deposit on mobile. The wheel keeps spinning and no workaround helps to verify your wallet's address. Please fix this glitch, thanks.
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Wyldways (@wyldways) reported@krakenfx Need help on an old (cancelled) Kraken account, hoping I can get some info. Who can I talk to?
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Sebknowsbest (@Sebknowsbest) reported@krakensupport Welcome support agent number 41
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Marco Ħ 🇩🇪🇻🇪 (@MarcoSalzmann80) reported🧵 @krakenfx enabling $USDC deposits and withdrawals on @hedera is more important than it may look at first glance. This is not just another exchange update. It means one of the largest crypto platforms is now supporting USDC on Hedera across both Hedera Token Service (HTS) and Hedera EVM. That matters because it improves direct access to stablecoin liquidity on the network. What makes this notable is the dual support structure. Kraken is not treating Hedera as a one-dimensional network. Support for both HTS and Hedera EVM acknowledges that Hedera has native token rails as well as an EVM environment, each serving different parts of the ecosystem. (Reddit) That is important for builders. Stablecoin access is one of the core ingredients for onchain activity. Payments, trading, treasury management, DeFi, settlement and tokenized assets all become more practical when users can move a major dollar stablecoin in and out through a large exchange. It also strengthens the case for HTS. A lot of the market still tends to look at chains mainly through an EVM lens. But Kraken explicitly supporting Hedera Native alongside Hedera EVM is a reminder that HTS is not a side feature. It is part of the network’s core infrastructure. And the timing is interesting. Kraken Financial, Kraken’s Wyoming-chartered bank, was recently granted a Federal Reserve master account, giving it direct access to the Federal Reserve’s payment infrastructure. That does not mean every product suddenly becomes institutionally integrated overnight, but it does add regulatory and financial weight to the broader Kraken story. At the same time, Kraken has also been expanding its visibility around Hedera-related assets and network support. Its listings pages currently show Hedera ecosystem names such as @bonzo_finance, while Kraken’s blog has also announced trading support for Hedera-native assets like $SAUCE and $PACK. So the bigger takeaway is this: Hedera is becoming easier to access, easier to fund and easier to use through serious market infrastructure. That is how ecosystems mature. Not through headlines alone, but through better rails, better liquidity access and better connectivity between users, applications and capital. (Kraken Support) USDC on Hedera via Kraken may look like a simple network expansion. In reality, it is another sign that Hedera’s infrastructure stack is becoming harder for major platforms to ignore.
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Cody C (@codycladd1) reported@krakenfx @krakenpro @KrakenDesktop Why is AIR/USD still in cancel-only mode?! My funds have been locked up for over two weeks in this coin. The fact there has been no further update is insane to me. Extremely unprofessional and scammy. As a 5+ year Kraken customer, disgusted!
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Guaro (@Guaro262) reported@krakenfx My fav question is “What do you need your money for” ? How you go **** off
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DaddyRist_WSB (@DaddyRist) reported@krakenfx @AvalancheFDN should have BD working out a deal to do it in AVAX cmon guys
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Gold 👑 (@sol_goldrush) reported@atletienglish @krakenfx Wtf lol
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Agaliarept (@nechtonekto45) reported@krakenfx @Krak @EthCC Why is Kraken so slow? Why isn't QUAI listed?
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Detective Pikachu (@Sweetycrem) reported@krakensupport Good morning, please I bought usdt on your platform about an hour ago using my linked chime bank account but till now, the usdt is not available for me to withdraw, please I'll like to know if there's an issue with my account.
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Christopher Zeigler (@StellarPill) reported@krakenfx Bitcoin sucks unless you got **** you money.
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Summ (@summ_app) reportedSumm now has complete Form 1099-DA support for @coinbase , @cryptocom & @krakenfx 🇺🇸 Here’s what to do. Three steps: 1. Log in and go to the reports page – upload your 1099-DA 2. Got forms from more than one exchange? Upload each one 3. Summ automatically matches your transactions against every form to align with what the IRS expects If everything lines up, you're done! Generate your tax reports and file with confidence. If there are gaps or mismatches, we walk you through every one before you file. No guesswork. Just clear steps showing you what needs fixing and how. More exchanges coming soon
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Aamir ⚡️ZugChain (@Aamirarifkhi) reported@CryptoTeluguO @krakenfx @inkonchain Nado up down
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Crypto Moments (@0xcryptomoments) reported@krakenfx This actually happened. Cyprus 2013: government seized up to 47.5% of bank deposits over €100K overnight. Greece 2015: €60/day ATM withdrawal cap, enforced for 3 years. Lebanon 2019: banks froze accounts — depositors still can't fully access their savings. Satoshi encoded it into the very first Bitcoin block: "Chancellor on brink of second bailout for banks." Not a joke. A warning.
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Sue Sever (@sever_sue) reported@krakenfx your support sucks, im moving all my crypto off your platform. You can't be a bank with email support. Get with the program.
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TheMisterG (@The_MrGrant) reported@Cryptolution @krakenfx @xverse Did $100 and withdrew my couple million Is this just them extracting more money from us on the way down?? 🤔 sigh makes you wonder
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Rid (@ridplanning) reportedDay 31 @krakensupport and @arjunsethi still no help on my #ewt deposit. You need #eth network support for this token. Please help! @energywebx
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Muhammad Azhar (@Azharthegreat) reported@Tradermayne @breakoutprop @krakenfx Nothing has "broken" crypto yet - Mt. Gox, 3AC, FTX all hit and BTC recovered each time. On-chain: long-term holder supply just hit 14.6M BTC. That's not fragile behavior.
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DAVE (@dave1800s) reported@krakensupport @kiddofsd1 What's wrong with my acct I can't login
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Rid (@ridplanning) reportedDay 29 @krakensupport and @arjunsethi still no help on my #ewt deposit. You need #eth network support for this token. Please help! @energywebx
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empty (@19372sh2u) reported@ethena @krakenfx **** scam
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berdushsol (@berdushsol) reported@krakenfx Let me give the ticker. If it pass 1M(which is near impossible because its at 3K now lol) in 24 hour would you list it? If deal, this could be the next big narrative tho 😎 what you say kraken?
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babyUFO (@orchideric) reported@krakenfx The Ai slop loop in support is KILLING sign in. The emails never come.
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Ally (@ALAnwwas) reported@krakenfx You literally froze my funds with no ability to regain access