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Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Kraken users through our website.
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Mobile App (38%)
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Website (29%)
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Transactions (19%)
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Withdrawals (10%)
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Transfer (5%)
Live Outage Map
The most recent Kraken outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Chattanooga |
Mobile App | |
 Caracas |
Website | |
 Oviedo |
Website | |
 Zürich |
Mobile App | |
 Östringen |
Mobile App | |
 London |
Mobile App |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
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Bitcoin Rundown
(@BitcoinRundown) reported
@CanteringClark Was able to withdraw from both @coinbase and @krakenfx without any issues.
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vivek.pcc.eth (or ravishanker.eth)
(@ABigThingBadly) reported
Hi @coinbase your new and supposedly urgent for some reason verification process is ****. It takes forever and doesn’t work but the fail is at the last stage. If this isn’t fixed without me having to spend all day on it, I’ll withdraw and switch to @krakenfx.
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Patricia Harris
(@bikiniftx_) reported
@ftxcapers425 @krakenfx @Nedimyrtsvn I know of this, stop sharing so it won't stop working anything soon :)
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Aurelian Irimia
(@Aurelian_Irimia) reported
@krakensupport But do you have connectivity issues every week or every two weeks? Because this has already happened to me more times. Next time I'll withdraw all my funds and I'm going to switch to another exchange.
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Harhar Khabib
(@HarharKhabib) reported
@cryptoworld202 @Gemini Other than that I’d say @krakenfx but mostly because their UI is so **** that I doubt anyone could figure out how to steal from them if they can’t even figure out how to use the platform.
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Chuck
(@NakaMoBTC) reported
@krakenfx So I just tried to withdraw and never got a 2fa code. I tried the “having trouble with 2fa” link, entered my master key and was told I’d get a bypass code. It never came. WTF? You stopping withdrawals too?
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Kik kic
(@kissssssd) reported
@krakensupport hello there. Any updates on parachains? Page has been down for two weeks now and users are missing out...
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Kik kic
(@kissssssd) reported
@Kraken__Support @krakensupport **** off scammer
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Daz3.eth 𓅓
(@dazed_crypto) reported
@krakenfx save me. You asked me to turn on 2FA and now I can’t log in with the code it’s generating and I have an open trade!! HELP! Also tried resetting and says bypass code sent and nothing received
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Sami
(@Cryptic_Sami) reported
@krakenfx Can we have some assurance that our personal information is safe? Lots of rumours are circulating that FTX has leaked the verification information of its customers. I'd love to know that Kraken values its customer privacy? Thanks.
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🟣 Justin Giudici
(@The_JUDii) reported
@kaizendigital11 @CoinDesk @krakenfx You got an issue with me summarizing something for people who don't have time to watch the video lol
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K
(@__L1NK__) reported
@krakenfx Still no effort in recovering Matic sent over wrong chain. Yes, this is human Error. People make mistakes, thats why proper companies provide decent failsaves.
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ookachucka
(@ookachucka1) reported
@AngelAkiyta @krakenfx @cryptocom idk, it's going to be interested for the next few months but I do hope they make changes about ALL transparency and not just lip service.
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Nick Ballz
(@NickBalazs) reported
Blockfi seems to be going down too. At this point the only exchange I can reccomend is @krakenfx they've done so well for me and others. But keep in mind a substantial amount of what you own should always be in cold storage.
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nguyen luan
(@nguyenl25723420) reported
@krakenfx @neworldgen420 I lost $20,000. Can I ask for an addition? I just want to pay off my debt and start working on setting up my curriculum. this is my eth wallet address 0xF3755DB213E75989739249aB8614aa6B4B007072
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crypto BNB
(@Celis23085691) reported
@krakenfx Where is your own support about lunc
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init5
(@init5_) reported
@mintedcalamity @krakenfx working fine for me
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alol
(@bullonthewall) reported
@krakensupport Issue been solved. Thanks
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₿-3PO
(@B3p01) reported
@krakenfx Don't let us down @jespow @krakenfx ✊
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Tapiami
(@Dubble_tapp) reported
@krakenfx You guys have the worse customer service, my 2factor account Device got damaged and I have sent @krakenfx countless emails and they have ignored them all. Do not use kraken to buy crypto guys. I’ll get locked and they don’t give a shi*
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GarySidhuDDS
(@GarySidhuDDS) reported
@krakenfx why is the site down?
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𝔾𝕖𝕠 𝕊𝕠𝕦𝕝
(@soulg_gr) reported
@krakensupport Also in all browsers the site kick me out and when I try to re-login I get message "Something went wrong. Please take a look at these common sign-in issues." Yes I recaive an authorize e-mail, I gave autorization and after some time happens the same again with out any e-mails.
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ashpool parody of ashpool 🦀
(@solanobahn) reported
@HaileyLennonBTC Yeah maybe they could not litigate US exchanges that offer margin (@krakenfx), revisit the rules for who has access to it (e.g. not just millionaires), and allow futures, particularly for those who just want to hedge spot bags. Maybe then traders won't seek out non-us exchanges.
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Satoshi Nagamoto
(@SatoshiNagamot2) reported
@krakenfx Proof of reserves doesn't matter if someone else has access to it
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Inno
(@innothought) reported
@ABigThingBadly @coinbase @krakenfx maybe to slow withdrawls
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GarySidhuDDS
(@GarySidhuDDS) reported
@krakensupport why is the site down?
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danny ⚡️ d
(@dannydiekroeger) reported
next i'd like to double-down on sales and marketing, as my features have clear product-market fit need to get more visibility to enterprises (i estimate the swap feature can save companies like @krakenfx @bitrefill @walletofsatoshi about 65% on their liquidity operations)
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lninsights
(@lninsights) reported
@krakenfx Are you lightning deposits not working?
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Hans Tischer
(@oxinon_dev) reported
@Knejben @krakenfx Yes, i use my Yubikey for my Login on Kraken
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oliver
(@commagen01) reported
@krakensupport @AnastasioSays Hi, happy customer with you since months, what about the fiat I hold on @krakenfx for orders, is that guaranteed or ?