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Kraken

Kraken status: access issues and outage reports

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Full Outage Map

Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.

Problems in the last 24 hours

The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Kraken users through our website.

  • 43% Mobile App (43%)
  • 21% Transactions (21%)
  • 21% Login (21%)
  • 7% Website (7%)
  • 7% Transfer (7%)

Live Outage Map

The most recent Kraken outage reports came from the following cities:

CityProblem TypeReport Time
Stockholm Mobile App 1 day ago
Province de Liège Mobile App 14 days ago
Mannheim Mobile App 15 days ago
Paris Mobile App 15 days ago
L’Étrat Login 15 days ago
Paris Mobile App 15 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Kraken Issues Reports

Latest outage, problems and issue reports in social media:

  • penzlyk_s
    penzlik.base.eth (@penzlyk_s) reported

    If you're in Ukraine and farming on Kraken, read this, frens. @krakenfx just dropped spot fees for Ukrainian Kraken Pro users through Aug 31, 2026. Maker goes from 0.22% to 0% Taker from 0.33% to just 0.05%. No forms, no begging support. It auto-applies to verified accounts (Intermediate and up). Here's the real play: cheaper fees mean cheaper volume. And volume is what feeds your Ink Points farm. You were going to trade anyway — now it costs you almost nothing to stack points while you do it. Zero-fee maker orders for the next few months is not something you sit out. You farming Ink, or still paying full freight?

  • primeray333
    Ray (@primeray333) reported

    @krakenfx “I believe freezing customer funds for multiple days with no explanation or timeline is a violation of your regulatory obligations as a registered exchange. Humanity crypto has been frozen for 5 days and this issue needs to be investigated.

  • leogarbarino1
    leogarbarino (@leogarbarino1) reported

    @arjunsethi Hey @KrakenSupport, our corporate onboarding has been delayed for 4 weeks with no helpful responses from the standard support channel. As an operating business, we urgently need this escalated to the institutional compliance team to manage our treasury. Ticket: #21429690

  • Mesho13568
    Mesho (@Mesho13568) reported

    @benbybit @xStocksFi @krakenfx Hello, my account was restricted on June 4, 2026 and my Fiat withdrawals are locked. No response yet on my Compliance Ticket. Issue is related to receiving USDT from HTX. I’ve submitted all documents. Please escalate. UID: 368658685 — Appeal ID: 737be5ade6654418af7b557dfa32f3d3

  • ReHell_Gaming
    ReHell (@ReHell_Gaming) reported

    @LaydeeyBug @krakenfx What's the next step? Have you contacted support or taken any action?

  • fypdonk
    Maskripto (@fypdonk) reported

    @cryptodotnews It’s one thing to block and hold funds, but it’s another to force innocent, retail users to navigate complex government licensing processes on their own just to access their assets. We are not criminals, yet we are being burdened with legal battles we aren't equipped for. Kraken should be negotiating fair alternatives instead of just passing the burden to users. @cz_binance @krakenfx

  • BigDog0601
    Howard Brown (@BigDog0601) reported

    @TheodoreB30917 @krakensupport Are you able to finally get some help because I’m having the same issue

  • fypdonk
    Maskripto (@fypdonk) reported

    [DAYS 3] 🛟 Since my deposit was successfully credited but remains under an internal hold due to the HTX sanction protocol. As a fully verified user for 4 years with a consistent track record, this indefinite hold is becoming highly unreasonable. Leading platforms like Binance, OKX, and WhiteBIT have already refined their screening tools to effectively differentiate between sanctioned entity activity and legitimate personal transfers. I have already provided all documentation to verify the source of these funds. I urge the compliance team to expedite the manual review and release the hold on my balance. I look forward to a swift and professional resolution to this long-overdue issue. Latest Update from Kraken: "No certainty or clarification just waiting and waiting" If anyone has experienced something similar, please leave a comment and let’s work together to seek justice @krakensupport @Xiaodu_HTX #Kraken

  • joselpatriota
    Stephane Clousier (@joselpatriota) reported

    @Luck_x_Luck @krakensupport Have you fix issue?

  • RaccoonUnleash
    RaccoonsUnleashed (@RaccoonUnleash) reported

    @krakensupport It may be helpful to know that I just got a push-up notification about my limit order being triggered - the issue seems to be restricted to the UI.

  • leogarbarino1
    leogarbarino (@leogarbarino1) reported

    @krakenpro @follis_ Hey @KrakenSupport, our corporate onboarding has been delayed for 4 weeks with no helpful responses from the standard support channel. As an operating business, we urgently need this escalated to the institutional compliance team to manage our treasury. Ticket: #21429690

  • lostinthechart
    stupidtrader (@lostinthechart) reported

    @matejbusic @krakenfx @krakensupport Its not legal for sure, sad thing with such things is that legal actions require you to put up lots of capital and will still take over a year before anything will happen. But Kraken lost my trust for sure, they only have AIs as customer service who cant even properly read

  • XSpark10
    FTF 📜 (@XSpark10) reported

    @inkonchain @krakenfx you need to be knocked down a peg. "Clawed back" a few feet. Thieves!

  • primeray333
    Ray (@primeray333) reported

    @krakensupport The Humanity website only talks about the hack that happened on June 8th. It says nothing about Kraken. Every other exchange is trading Humanity with no problems. So why is Kraken the only one still locked? This has nothing to do with Humanity. This is a Kraken issue.

  • BSCNews
    BSCN (@BSCNews) reported

    Canton's institutional access just expanded... @KrakenInsto, the enterprise arm of the @krakenfx exchange, has just announced support for @CantonNetwork's $CC in its Qualified Custody framework. As of now, the biggest institutions using Kraken can hold, trade and borrow against $CC. This might not sound like a big deal but it has the potential to accelerate the institutional adoption of Canton Coin itself.

  • matejbusic
    Matej (@matejbusic) reported

    @krakenfx My take is you are robbers at @krakenfx Why is my account frozen? What about houndreds of other users of yours? What can't you acknowledge us and fix this? I will not let you just take my money and then ghost me

  • XSpark10
    FTF 📜 (@XSpark10) reported

    @krakenfx You guys are Thieves! You treat your customers like **** theyll return it in kind. @krakenfx

  • zar_rish
    Zarrish Anomage 🧙‍♂️,🧙‍♂️ (@zar_rish) reported

    @dylan1970q7 @krakensupport @krakenpro Day 11 here without no fix

  • AdrianoGenghi
    nuria var (@AdrianoGenghi) reported

    @krakensupport Is from 8/06 I have deposit in pending is not possibile !! I can’t have any human support only bot that say evrytime the same thing @krakensupport this is my ticket # 21583980

  • AdrianoGenghi
    nuria var (@AdrianoGenghi) reported

    @krakensupport Is from 8/06 I have deposit in pending is not possibile !! I can’t have any human support only bot that say evrytime the same thing @krakensupport this is my ticket # 21583980

  • joselpatriota
    Stephane Clousier (@joselpatriota) reported

    @RaccoonUnleash @krakensupport Have you fix issue?

  • BigDog0601
    Howard Brown (@BigDog0601) reported

    @PAdogah64519 @krakensupport Are you able to get help from kraken because I’m having the same issue

  • Derek9o9
    Derek (@Derek9o9) reported

    @KrakenSupport @krakenfx My account review has been pending for 24+ hours and I have an open ticket # 21627795. I have funds that I need access to for risk management. Can someone please review my case or provide an update? Thank you.

  • cryptoshark0x
    Crypto Shark Trading (@cryptoshark0x) reported

    @CalmnessWithin @krakensupport Same issue on my side currently

  • Nitkama
    Nitin Danak (@Nitkama) reported

    @krakensupport now I am seating here and no one replying or providing any information and telling me sensitive information, they have no clue what they are doing, No agent on their Kraken Pro support chat, I tried for the whole day

  • code_heave19067
    Code Heavens (@code_heave19067) reported

    @Cryptic_Web3 @krakenfx CFTC-regulated perps would've sounded impossible years ago

  • BlondeTexan71
    Anna (@BlondeTexan71) reported

    @krakenfx Do you have a customer service email

  • primeray333
    Ray (@primeray333) reported

    @Humanityprot @krakenfx @krakensupport #krakenfx Kraken has now completely stopped responding to me. After 10 days of locking my $H with no timeline, their support AI now just says “I’m having trouble answering right now” every time I ask anything .

  • jkc0le
    J (@jkc0le) reported

    @krakensupport @buyerofponzi @Tradermayne wanna help a dude out with your partner?

  • Crimson_n_Cream
    Deplorable A (@Crimson_n_Cream) reported

    @krakensupport I need help from official @krakensupport