Kraken status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Kraken users through our website.

• Mobile App (73%)
• Transactions (9%)
• Login (9%)
• Transfer (9%)

Live Outage Map

The most recent Kraken outage reports came from the following cities:

City	Problem Type	Report Time
Paris	Mobile App	15 days ago
Bordeaux	Transfer	15 days ago
Valence	Mobile App	2 months ago
Stockholm	Mobile App	2 months ago
Province de Liège	Mobile App	2 months ago
Mannheim	Mobile App	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Kraken Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Pupurito (@Khodepoopoo) reported 19 seconds ago

  @MostDefinitely6 @krakenfx 0xB6d7DBE4B946B4D6776101B2506e97C39D3F848b i need help bro plz

• 
  Crypto Forest (@CryptoForest_X) reported 3 minutes ago

  @krakenfx Hi, Is the card service available in Bangladesh?

• 
  cexscan (@cexscan) reported 6 minutes ago

  @BSCNews @krakenfx @Gemini half a billion off trading and diversification while the rest of the shop bleeds out is wild. turns out building an actual financial institution instead of just waiting for the next retail god candle pays the bills. good problem to have when the sidelines are this quiet

• 
  Lemon (@lemondotfun) reported 13 minutes ago

  @krakenfx keeping robinhood chain access inside the kraken app cuts out a bunch of wallet hopping

• 
  (Ø,G) (@babyelon_eth) reported 16 minutes ago

  @krakenfx that's impossible dream, you or anyone won't give it an we can't get it

• 
  MilanX (@MilanX555) reported 19 minutes ago

  @krakenfx Selling that ****

• 
  Skyfall (@skyfall1425) reported 19 minutes ago

  @krakenfx To cry 😢 of emotion… many problems to solve around…

• 
  Xavier Xemard (@toledanogonzalo) reported 19 minutes ago

  @IanKipc43248389 @krakensupport @elrobadv Hi! 👋 Let me know if you need any help. I’m here to support you.

• 
  Pupurito (@Khodepoopoo) reported 20 minutes ago

  @THChumor @krakenfx 0xB6d7DBE4B946B4D6776101B2506e97C39D3F848b i need help bro

• 
  WWJD (@JW_WWJD) reported 22 minutes ago

  this? I’ve been experiencing unusually fast losses on my Funded accounts, so I started documenting the pricing. These two screenshots were taken at 6:00 PM — same token, KAITO, inside Kraken. Regular Kraken: $0.7211 Kraken Funded: $0.7008 That’s about a 2.8% difference at the exact same time. Earlier today I documented even larger discrepancies of roughly 8–9%. When a Funded Challenge has strict maximum-loss limits, these price differences can have a major impact on whether an account survives. This has happened repeatedly over several days and across two of my Funded accounts. I’ve contacted Kraken Support and asked for a formal investigation. I have timestamped screenshots documenting everything. I’d like an explanation of what price feed Kraken Funded is using and why it differs this substantially from Kraken’s own displayed market price. @krakenfx Please investigate

• 
  John Collins (@Yinielin) reported 23 minutes ago

  @krakenfx Contact customer service wirh you guys. Oh. You give it to me? Say thank you.

• 
  Mernsour Verlarrervey (zetarium) | ETHGas ⛽ (@Mernsour345) reported 27 minutes ago

  @krakensupport Please I can't login to my exchanger account kraken

• 
  Salty Sherry (@SaltySheriKoko) reported 29 minutes ago

  @RobRoutt @krakenfx Don’t even try to help on X. I was scammed.

• 
  Keen (@0xkeeny) reported 30 minutes ago

  @krakenfx @meshpay Removing the copy-paste step is the kind of crypto UX win that never makes a benchmark but probably saves more support tickets than another 0.1% APR. The hard part now is making the routing failure state as clear as the successful deposit.

• 
  Nikiton (@Nikitont) reported 35 minutes ago

  @zkjays @krakenfx @sweepbaseHQ Glad to be of service, buddy

• 
  Roberts_Williams 📈🛠️ (@Roberts_Wiek4) reported 38 minutes ago

  Investor Caution: #AscendEX #Kraken #KrakenFX Before investing, conduct proper research and verify platform details independently. If your withdrawal remains pending or stuck, keep all transaction records, wallet details, and support conversations secure. Message me to discuss your situation and explore possible recovery options.

• 
  Michael Scott (@Michael64930226) reported 39 minutes ago

  @krakenfx sell that **** and buy bitcoin!

• 
  Mr. Bear (@Hey_Jihad) reported 40 minutes ago

  @RJShahinMahmud1 @krakenfx actual users, real migration help

• 
  Joseph Glover (@Algloverand) reported 40 minutes ago

  @krakensupport The issue is that it is possible to get filled $10,000 away from the spot price after setting a $10 stop loss. It's absolutely ridiculous and there is no reason why a person should be liquidated at such an extreme price.

• 
  Salty Sherry (@SaltySheriKoko) reported 42 minutes ago

  @_Norbert_J @krakensupport They are not Kraken support. A scam

• 
  Exx Five (@exxfive) reported 43 minutes ago

  @krakenfx Sell it and pay USD debt down

• 
  Tolu 很快👨🏽‍🍳 (@tolu_id) reported 46 minutes ago

  @OKcrpt @injective @krakenfx native usdc access removes a lot of unnecessary friction for injective users

• 
  Salty Sherry (@SaltySheriKoko) reported 52 minutes ago

  @CaptainSteven52 @krakensupport Steven, don’t try to get help here on X. I was scammed.

• 
  Aalcee (@AlDas1405) reported 52 minutes ago

  Most companies treat impersonation as a user-education problem: “Watch out for scams.” “Check the URL.” “Never share your password.” But users will always make mistakes. @krakenfx is taking a different route. If someone calls saying they’re from Kraken, users can now check inside the app if the call is actually from them. They can even challenge the caller with a one-time code. It flips the responsibility. Instead of expecting users to figure out who’s fake, just give them a way to check who’s real. Much better than another “stay vigilant” warning.

• 
  Chopper (@oj4xgbiujz5v) reported 53 minutes ago

  @krakenfx Contact support

• 
  Ion (@Ionidus) reported 53 minutes ago

  @krakenfx Jesus christ guys. It's been years and you still cannot produce descriptive error/exception messages? Withdrawing has become a ******* ordeal with you. Withdrawals with a total below the available balance keeps failing, and you can't even output anything explaining it.

• 
  BTCBOBK (@KMANGTR) reported 54 minutes ago

  @krakenfx Sell that dog ****

• 
  Daniel Castillo (@Recovery_Daniel) reported 54 minutes ago

  Investor Caution: #AscendEX #Kraken #KrakenFX Before investing, conduct proper research and verify platform details independently. If your withdrawal remains pending or stuck, keep all transaction records, wallet details, and support conversations secure. Message me to discuss your situation and explore possible recovery options.

• 
  Wez G (@WezG) reported 56 minutes ago

  hi @krakensupport my account has been pending verification for about three weeks. I think it had problems with the upload of my passport. Please help.

• 
  Salty Sherry (@SaltySheriKoko) reported 58 minutes ago

  @CaptainSteven52 @krakensupport They don’t respond to any of my holds. Terrible company. They are taking advantage of AML laws to lock funds just because (suspected scams). First it said a 5 day review. Now it’s 90 days. Just so they can use my assets.