Kraken status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Kraken users through our website.

• Mobile App (58%)
• Transactions (17%)
• Login (17%)
• Transfer (8%)

Live Outage Map

The most recent Kraken outage reports came from the following cities:

City	Problem Type	Report Time
Valence	Mobile App	2 days ago
Stockholm	Mobile App	11 days ago
Province de Liège	Mobile App	25 days ago
Mannheim	Mobile App	25 days ago
Paris	Mobile App	25 days ago
L’Étrat	Login	25 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Kraken Issues Reports

Latest outage, problems and issue reports in social media:

• 
  MuGi (@rouhai1) reported 5 minutes ago

  @heis_zaaye @FabrizioRomano @krakenfx they barely beat croatia with fifa help. two goals called offside both were legit goals

• 
  apollo440 (@0xApollo440) reported 6 minutes ago

  Kraken paid $600 million for Reap while its OCC charter sits in a queue. It doesn't need Reap to trade coins. It needs Reap to move dollars, issue cards, and settle stablecoin payments the moment the charter clears. The exchange was always the front door. The back office is where the money sits. $600 million is the price of skipping the build, paid while the regulator still hasn't answered. @krakenfx doesn't want to fight banks. It wants to be one.

• 
  Saanjana Nikita (@Saanjana_Nikita) reported 7 minutes ago

  World Cup 2026 might be the biggest real-world stress test crypto and AI have ever gone through together. Since kickoff, prediction markets have processed more than $2 billion in volume. On its own, @Polymarket is hosting hundreds of active markets tied to the tournament. Meanwhile, @krakenfx became FIFA's first official crypto exchange partner, a milestone that would've sounded unlikely just a few years ago. And behind the scenes? The less glamorous infrastructure is doing the heavy lifting. @chainlink oracles are pulling verified match results on-chain, ensuring settlements aren't dependent on a single centralized bookmaker. No headlines. No hype. Just critical infrastructure doing exactly what it's supposed to do. The AI side tells a similar story. Models are generating match probabilities in real time. Traders are feeding those signals into automated strategies. In many cases, orders are being placed before a human has even finished reading the news. Quietly, AI has become part of the decision-making layer. What's interesting is that none of this is being sold as some flashy vision of "the future of sports." It's already happening. Real users. Real markets. Real money. And that's the signal most people miss. Infrastructure rarely trends when it's working. Nobody talks about it when everything runs smoothly. The attention only comes when something breaks. But what about the systems quietly operating at scale, without needing the spotlight? Those are usually the ones shaping the future.

• 
  India Crypto Research (@icr_indiacrypto) reported 9 minutes ago

  @CoinDesk @krakenfx @solana 2,500 tokens, most of which never had a path to a centralized exchange before. Settlement under 60 seconds, fees under a cent, no seed phrase. Kraken just gave retail users access to the exact liquidity window that used to belong only to people who could run their own wallet.

• 
  Stephane Clousier (@joselpatriota) reported 19 minutes ago

  @gfl123151 @krakensupport Hello there have you fix issue?

• 
  Andres (@MacroPerch) reported 19 minutes ago

  @krakensupport Ok, since you cannot help, can I escalate the ticket? You are confirming my $810 is gone, and it would be too resource intensive to retrieve.. Can I submit any further request to get help?

• 
  leogarbarino (@leogarbarino1) reported 22 minutes ago

  @krakenfx Hey @KrakenSupport, our corporate onboarding has been delayed for 4 weeks with no helpful responses from the standard support channel. As an operating business, we urgently need this escalated to the institutional compliance team to manage our treasury. Ticket: #21429690

• 
  Mansur (@MansurEcho) reported 25 minutes ago

  $BTC below $60K. Everyone is asking if this is a bear market. Here's how I see it. We've been through real bear markets. It was 2018, 2022. Those were absolutely different. Regular day these years was: projects shutting down every day, teams disappearing, exchanges collapsing. Influencers are quitting their channels due to an extremely high level of fear. Right now, the opposite is happening. More projects are launching. More institutional money is coming in. @krakenfx just became the official sponsor of the FIFA World Cup. @SpaceX holds 18,000+ BTC on its balance sheet. ETFs exist. The infrastructure is bigger and stronger than it's ever been. I've been building in crypto for 7+ years. Every time $BTC drops 40-50%, the same question comes up to me. Right now, underneath the price, everything is still growing.

• 
  Ray (@primeray333) reported 26 minutes ago

  @krakenfx Not a good morning I lost a lot of money because you froze humanity crypto, it’s been days and still haven’t resolved this issue.

• 
  FUNCURVE👁️‍🗨️👁️‍🗨️ (@FUNCURVEMEDIA) reported 27 minutes ago

  @krakensupport Portfolio wide hold has been lifted up but still can’t withdraw This sucks a lot 😥😥😥😥 please rectify this issues now

• 
  kuba (@kubathefirst) reported 29 minutes ago

  Day two of @krakensupport restricting my account and no help whatsoever. Messaged them via mail, app and on x. X only support that responded (friendly) but not helpful. “Rest assured, where onto it, etc” but looking at the interactions from the replies with kraken support it seems I’m not the only one. Many interactions where people are waiting for months without help. Can anyone help me here? #help #kraken

• 
  ohhghetto (@ohhghettoo) reported 29 minutes ago

  @Krak can easily takeover any banking branch in the UK single handed banks are already closing down or being forced to adopt crypto , just use @krakenfx

• 
  Pdxgtr (@Pdxgtr_35) reported 36 minutes ago

  @krakenlistings @krakenfx @CantonNetwork You guys need to implement a Dual price alert option for stuff so if it goes up to $430 like monero just did I can set an alert for that. And if it drops to 275 I can set an alternate alert for that. Please help with this. Just missed out on a huge profit opportunity there

• 
  🇸🇿Lucky Nhlanhla Ma🇸🇿 (@LuckyNh9879) reported 36 minutes ago

  @FabrizioRomano @krakenfx Please write down the names of the countries, as we can't be expected to know all the flags!

• 
  Ray (@primeray333) reported 37 minutes ago

  @krakenfx @FIFAWorldCup #Krackenfx how about unlocking #humanity so we aren’t forced to loss money. They’re being deliberately vague. They keep saying “there was an incident” or “there’s a gateway problem,” but they refuse to clearly say whose problem it is. Other exchanges are trading just fine.

• 
  CoinCollector (@boederzeng1) reported 38 minutes ago

  @krakensupport I was a verified customer. Kraken restricted my account without warning while I had an open futures position. UI/app blocked access, but API showed live exposure. I had to close via API, turning about -$26 into -$295. Ticket #21659447. Please escalate.

• 
  Dale (@DaleMont1785) reported 38 minutes ago

  @krakenfx @FIFAWorldCup Kraken has lost my $3000 deposit! No support help!

• 
  Howard Brown (@BigDog0601) reported 38 minutes ago

  @PAdogah64519 @krakensupport Are you able to get help from kraken because I’m having the same issue

• 
  GiSar (@sar_gian) reported 44 minutes ago

  @krakensupport you black my deposits with no explanation. Support AI is a joke. Cant get to a real person. you suck

• 
  Towards Blissful Moments (@CalmnessWithin) reported 44 minutes ago

  @krakensupport hello, can you please do something about the website and app versions for the charting and other features within it. As the drawings do not transfer/keep in place if used on different/same devices. Having the ability to quickly add sl/to. Plus many others...

• 
  Ray (@primeray333) reported 46 minutes ago

  @krakenfx Why was Kraken the only exchange having issues with $H? They locked humanity for 10 days, no other exchange did this. Most exchanges already started trading on the new contract. There are 40 exchanges that didn’t have an issue. @krakensupport

• 
  Placebo (@Plaxeb0) reported 48 minutes ago

  @krakenfx **** you ad

• 
  Solana 🧭 Compass (@SolanaCompass) reported 48 minutes ago

  JUST IN: @krakenfx embedded on-chain Solana DEX trading in its main app — giving 10M+ users access to 2,500+ tokens with no separate wallet or seed phrase required. Trades route through Jupiter via an auto-created Privy wallet. Users never leave Kraken.

• 
  Jefe (@Ghost_OMM) reported 49 minutes ago

  @LionessOnX @cuban_lu @krakensupport They are absolutely useless I’ve been trying to contact them for days and received no help whatsoever.

• 
  Ray (@primeray333) reported 51 minutes ago

  @Humanityprot @krakenfx @krakensupport #krakenfx Kraken has now completely stopped responding to me. After 10 days of locking my $H with no timeline, their support AI now just says “I’m having trouble answering right now” every time I ask anything .

• 
  nuria var (@AdrianoGenghi) reported 54 minutes ago

  @krakensupport Is from 8/06 I have deposit in pending is not possibile !! I can’t have any human support only bot that say evrytime the same thing @krakensupport this is my ticket # 21583980

• 
  GYPSUM😶‍🌫️ (@CliffJersy36791) reported 1 hour ago

  @heis_zaaye @FabrizioRomano @krakenfx There's no chemistry in that team just playing ****. I'm worried as a Portugal and Ronaldo fan

• 
  J (@jkc0le) reported 1 hour ago

  @krakenfx Can somebody at support please help after krakens system broke and lost my funds? You've had zero help to date and are forcing me down a legal path I prefer not to go

• 
  IAMVEGASCHICK (@GOVhackersNmyPH) reported 1 hour ago

  @krakensupport I am DESPERATE!! NOV 2023 LAST TIME I WAS ABLE TO ACCESS MY ACCOUNT I HAVE GONE BK AND FORTH WITH EMAILS WITH U GUYS THEN NEVER HEARD FROM U AGAIN HACKERS ALSO TOOK OVER MY EMAILS ! THEY STOLE MY CRYPTO! I ONLY PURCHASED I NEVER SOLD ANYTHING AND I BOUGHT XRP CHEAP

• 
  J (@jkc0le) reported 1 hour ago

  @krakenfx Yo your new beholder platform is throwing error codes your engineers can't explain. Support is taking a month to get this dealt with, all while customer funds are stuck in earn vaults. When you doing something about this? @cobie we need a kraken support connect. You got one?