Kraken status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Kraken users through our website.

• Mobile App (73%)
• Transactions (9%)
• Login (9%)
• Transfer (9%)

Live Outage Map

The most recent Kraken outage reports came from the following cities:

City	Problem Type	Report Time
Paris	Mobile App	6 days ago
Bordeaux	Transfer	6 days ago
Valence	Mobile App	1 month ago
Stockholm	Mobile App	2 months ago
Province de Liège	Mobile App	2 months ago
Mannheim	Mobile App	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Kraken Issues Reports

Latest outage, problems and issue reports in social media:

• 
  stealthyshuriken 🐒🦧 (@stealthyshurik1) reported 2 minutes ago

  @krakenfx please fix your BRL funding rail. It only ever works half the time

• 
  Wil Ro (@FixTheMoneyBTC) reported 2 minutes ago

  @krakenfx hello Kraken I'm need support to log into my account before I lose my account to the state. I need to speak to a person. I'm locked out and have little time to do this. Please help

• 
  Patrick Kelly (@PvtrickKelly) reported 4 minutes ago

  @PardonMyTake @krakenfx Surprised apple/pumpkin picking wasn’t picked that **** sucks

• 
  Nilanjan Sen (@nilanjan) reported 5 minutes ago

  @krakensupport my withdrawal request is pending for 20days. Can you help on this

• 
  HoRRiiBLe (@HoRRiiBLe1919) reported 8 minutes ago

  @tBushGaming @krakenfx I’m about to sell 50 just to help offset this tweet.

• 
  Luc | Backpack 🎒 (@Luc100k) reported 11 minutes ago

  @0xpeas @krakenfx @krakensupport Use backpack. You will have a human support or if you want a human account manager. No tickets, no ai, just quick reply.

• 
  jimmy (@108gua) reported 11 minutes ago

  @krakensupport There are many exchanges on the market, and other exchanges don't charge fees for this type of exchange. I chose you because I trust you. I contacted you immediately after the accidental contact because I believed you would help users solve the problem, instead of telling me, "This is your own problem; our fees are clearly stated." It's common knowledge that currency exchanges of the same value on any platform have almost no fees. I hope you can help me resolve this issue.

• 
  FOLDSZN (@Foldszn2) reported 19 minutes ago

  @kick_rekztv @krakenfx **** over 300$ pending that crazy

• 
  TriumphAnt LY Crypto (@TriumphAntGo) reported 19 minutes ago

  @krakenfx the new good and bad 1. Why? Why are you not allowing scroll shots? I will Never share your BS image, i share mine. 2. Sell has Limit Sell, buy has a different button in a different location, when there is plenty of space as Sell uses. THIS would also clean up the slide bar, U added another dumb button to. 3. Orders SHOULD be on this page, along with trx history. All the garbage you have below this, could be on a separate page. Listen to the users, and you will pass Coinbase and be catching Binance. Your way, Pionex/Webot will be catching up

• 
  Nicolas (@NFainstein) reported 20 minutes ago

  @krakensupport I sent WETH on Base to my Kraken deposit address. Your recovery policy covers unsupported tokens on compatible networks for a fee, but support keeps closing my ticket with no technical reason. 4-yr user, tokens sit at an address you control. Please escalate.

• 
  Santos ⚡️ (@0PSantos0X) reported 21 minutes ago

  @marc02200 I use @krakenfx since 2021, never had any issues. 🫡

• 
  zapzap (@zapzupzep) reported 23 minutes ago

  @pedma7 @krakenfx Was about to switch to kraken but their UI was too unintuitive. Anyway I turned my back to crypto so that problem fixed itself

• 
  Pupurito (@Khodepoopoo) reported 23 minutes ago

  @THChumor @krakenfx 0xB6d7DBE4B946B4D6776101B2506e97C39D3F848b i need help bro

• 
  Vickie Arrington (@VickieArri10) reported 34 minutes ago

  @n3li5 @krakensupport @krakenfx Mines been pending since the 14th. Case has been escalated twice. Don’t trust them to get you help anytime soon

• 
  Wez G (@WezG) reported 35 minutes ago

  hi @krakensupport my account has been pending verification for about three weeks. I think it had problems with the upload of my passport. Please help.

• 
  FutureObserver (@ernestobtc) reported 37 minutes ago

  @krakensupport @krakenfx My account has been restricted and my €1,500 SEPA deposit has been on hold. I have already submitted all the requested information, but I am still waiting for my case to be reviewed. Could someone please look into my support ticket? Thank you.

• 
  XPixel (@xpixeladventure) reported 37 minutes ago

  Kraken might be the best crypto exchange in the market. Strong security record. Serious regulatory compliance. Transparent reserves. Competitive fees. Deep liquidity. No history of losing customer funds through an exchange hack. Binance offers more products. Coinbase is simpler. But when security, reliability and trust matter most, @krakenfx is hard to beat.

• 
  Jean Pellegrino (@Dhinapratama1) reported 38 minutes ago

  @Larryjoe625561 @krakenfx Hi, do you need any assistance? We’re happy to help.

• 
  Joshua Ian Cooper || CryptoRecovery (@Phemmypro) reported 40 minutes ago

  Investor Caution: #AscendEX #Kraken #KrakenFX Before investing, conduct proper research and verify platform details independently. If your withdrawal remains pending or stuck, keep all transaction records, wallet details, and support conversations secure. Message me to discuss your situation and explore possible recovery options.

• 
  Cody (@iLikeSlowCars) reported 42 minutes ago

  @coinbase @CoinbaseSupport what’s up with Coinbase and lack of ability to have a linked bank account without issues. It’s either it drops the account weekly or tells me “insufficient funds” on daily buys when that’s not the case. Does @krakenfx have this problem too?

• 
  Vickie Arrington (@VickieArri10) reported 42 minutes ago

  Why is @krakenfx withholding my funds for almost 2 weeks now even after escalating my case? This is unacceptable behavior and I demand a response from support staff TODAY!! Holding my funds indefinitely is theft!!

• 
  derf.liw (@derf_liw) reported 44 minutes ago

  @krakensupport My account was restricted and I can’t even get any customer support. I need help and need to talk to a customer support. Thanks

• 
  Derek (@Derek9o9) reported 44 minutes ago

  @krakensupport More customer service reps needed?

• 
  Miles Dyson (@n3li5) reported 49 minutes ago

  @krakenfx "Spend more than your cash balance" is a bold pitch when I can't even access the cash balance I already have. 2,789 USDC frozen in my verified account for 5 days, withdrawal stuck "pending". Ticket #22022567. Maybe ship that feature first? @krakensupport

• 
  CryptoDiffer Analytics (@CryptoDiffer) reported 50 minutes ago

  @RobinhoodApp @krakenfx @bitget The holdouts are not only slow. Overnight liquidity is thin, spreads widen, and market makers do not love pricing risk at 4am. That is the real fight, not whether people want it. The US is betting demand wins. Germany is betting the plumbing is not ready yet.

• 
  Zues (@Zuesthekreator) reported 50 minutes ago

  ICYMI : Native USDC on @Injective just landed on Kraken. Coinbase went live with native INJ recently. @krakenfx just added native @USDC on Injective. The largest regulated exchanges are connecting directly to Injective’s rails one by one. ➤ Users can move Circle’s native USDC directly between Kraken and Injective. ➤ No bridge. No wrapped token. The same USDC Circle issues directly, moving through a top-three global exchange. ➤ Kraken processes billions in monthly volume across millions of verified users globally. Why this matters beyond the listing: ➤ Native USDC on Injective is the settlement layer for every perpetual market, every RWA trade, and every AI agent payment running on the network. ➤ Kraken giving users direct deposit and withdrawal access means institutional and retail capital can move into Injective’s ecosystem without friction. ➤ Every dollar that enters through Kraken lands on the same rails powering $33.9B in derivatives volume and $6.8B in RWA activity Coinbase for INJ. Kraken for USDC. Two of the largest regulated exchanges now connected directly to Injective. The liquidity infrastructure keeps building. 🥷

• 
  Towards Blissful Moments (@CalmnessWithin) reported 52 minutes ago

  @krakensupport hello, I'm having issues with the website trading feature closing my orders when I didn't press the 'x' on the orders already posted on the chart. While zooming in/out.

• 
  Nilanjan Sen (@nilanjan) reported 52 minutes ago

  @krakensupport Hi Team, my fund withdrawal request is pending for 20days. Can u help on this. @kra

• 
  Spook (@Pupchicoin) reported 52 minutes ago

  @Naz_Web3 @krakenfx @circle Yeah but with this level of support Injective has every chance to be at the top

• 
  Yaki (@Yaki_fomoArt) reported 58 minutes ago

  @jords @krakenfx @Tradermayne purple gud hits different when support actually ships