Is Kraken down?
Problems detected
Users are reporting problems related to: website, mobile app and login.
Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
January 24: Problems at Kraken
Kraken is having issues since 08:40 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Kraken users through our website.
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Website (37%)
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Mobile App (37%)
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Login (16%)
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Transactions (11%)
Live Outage Map
The most recent Kraken outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Zaragoza |
Mobile App | |
| Barcelona |
Login | |
 Nancy |
Login | |
 Atlanta |
Transactions | |
| Naples |
Website | |
| Santa Fe |
Website |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
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Stijn Tintel
(@stintel) reported
@krakenfx Please make it possible to register multiple FIDO2 keys so people don't lose access to their account due to loss of a key.
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Dimitri-H 🇧🇪│ Crypto and Blockchain educator
(@Dimi_h) reported
@krakenfx @coinbase ... take note. I ditched you guys for @krakenfx back in 2020 for poor service even during a bull market. Now you guys need to slim down (bad management) whereas your competition is on a hiring spree to strengthen theirs.
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Alex Bodnaryk
(@AlexBodnaryk) reported
Hi @krakenfx. I`m a Ukrainian user who has been waiting for my verification to be approved since the beginning of March. I couldn't get $1000 to support the Ukrainians. How can I finally pass verification and will there be compensation for a bug found and lost profits?
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Silas Lane
(@SilasBookkeeper) reported
I vastly prefer @krakenfx but @Trustly (Kraken's payment processor) inexplicably stopped working with my bank account.
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PlanBTC
(@BitRwithoutBTC) reported
@krakenfx Hi Kraken, please may you answer below: I have been a verified user of Kraken for a long time now. I have never had any problems depositing or withdrawing & have always stayed within my limits. Recently however, I made a deposit which is now being kept hostage until I
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Ve Be
(@nvb61007913) reported
@krakenfx but if your account @kraken is locked 10 days because they have no people to work on support tickets … then who cares !
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MaxiMin
(@Rugp0ol) reported
@Chromia @SerdaraltO @krakenfx **** the dump on chromia
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⬣Ⓜ️▓▒░🍧ΉΣXΛППΛ❌FЯΛПK🍧░▒▓Ⓜ️⬣
(@The_CryptoCrypt) reported
@RealMattyCrypto #Coinbase = Compromised. Anyone willfully using this service is doing a disservice to cryptocurrency. Try @krakenfx or @Gemini
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Cat
(@Cat2Goo) reported
@krakenfx please help i need money 🙏 884441468634
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SATO NAKA
(@BITCOIN_FIXES) reported
@krakensupport That’s useless. I just showed you what my issue is. Never mind moving to @Strike instead.
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Hoodie
(@iwearahoodie) reported
The exchange @krakenfx run by @jespow had a major **** up where they were doubling up sending dollars to people. I contacted them multiple times trying to tell them about it and was ignored, including by Jesse here on Twitter.
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ameeradmi.eth
(@ameeradmi_eth) reported
@krakenfx Great job @krakenfx! 🔥🔥 Especially considering the support in the mobile app + website. @cz_binance since it's THE time to build, maybe get your guys to add it to Binance #BNB desktop + mobile apps? Requests go back a couple years by now...
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STEPAN PROSCHEK
(@ProschekStepan) reported
@krakenfx Ukraine needs your help! Help us!
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Cat
(@Cat2Goo) reported
@krakenfx please help i need money 🙏0xa6d2dC0966D0063dB823eD81E83Aeee50a194B6e
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Alex Bodnaryk
(@AlexBodnaryk) reported
@krakenfx Hi @krakenfx. I`m a Ukrainian user who has been waiting for my verification to be approved since the beginning of March. I couldn't get $1000 to support the Ukrainians. How can I finally pass verification and will there be compensation for a bug found and lost profits?
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Vizion
(@saintimeline) reported
@krakenfx why has my tether been stuck confirming for so long? i want real $ help plz
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Cat
(@Cat2Goo) reported
@krakenfx please help i need money 🙏0xa6d2dC0966D0063dB823eD81E83Aeee50a194B6e
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Bret Roberts
(@bk244232) reported
@unusual_whales @krakenfx @coinbase can i put in a bid at $2 to buy bitcoin or will either site still be up and running at that point?
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Cat
(@Cat2Goo) reported
@krakenfx please help i need money 🙏884441468634
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Nemo
(@Nemo103108) reported
If @coinbase @krakenfx and @cz_binance really want #Bitcoin to succeed, they will shut down their businesses and send the #BTC they have in custody to their users. Until then, Metcalfe’s Law can’t truly be applied to Bitcoin.
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Ihab Ahmed
(@IhabAhmed1964) reported
@krakensupport I do not have any problems i only wanted to know if there is any problems with SEPA transfers or depositing funds to Kraken SEPA accounts as i have noted that only one SEPA bank account was available
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underthemoonspell.eth 🇵🇹🇳🇱
(@Underthemoonsp2) reported
@krakenfx Have been using Kraken since 2017, except some down times in cases of extreme volatility, I can't say anything bad about Kraken. Very good support and the website has been improving a lot (also the amount of coins added)
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resueman
(@resueman__) reported
@krakenfx As long as you don't steal the ETH I deposited with you, you've got me as a customer for a long time.
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Def Ape Software
(@defapesoftware) reported
@JohnEDeaton1 SO WHY ******** DID IT GET DELISTED ON ALL THOSE EXCHANGES? @coinbase @krakenfx
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Billy Worthington the fourth
(@GameboyBathwatr) reported
@SharifNick @krakenfx w-w-what's the problem ; _ ;
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Ve Be
(@nvb61007913) reported
@krakenfx it takes KRAKEN 10 days to fix a security ticket and release an account! Just in case you are thinking about opening an account @kraken. They might be safe but if you have to watch helplessly entire crypto going up in flames …who cares
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(Game On Anon) in2loops.loopring.eth
(@EmpoweredPlayer) reported
@krakenfx Can confirm 2FA works. Lost my masterkey and access to the device my authy app was on, and it took @krakensupport to get me signed back in. Even with it being my fault they gave top tier customer service.
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Space 101
(@Space10116) reported
@xrpdaron @krakenfx That shitz sad man binance on some *** ****.
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AussieGuyChris
(@AussieGuyChris) reported
@krakensupport @007bond077 LOL link broken
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Joseph
(@cryptokanzler) reported
@krakenfx 1 hour for trc20 transfer, wtf?