Kraken status: access issues and outage reports

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Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.

Problems in the last 24 hours

The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Time of day (EST)	Number of reports	Baseline
Apr 9, 6:00 PM EDT	0	0
Apr 9, 6:20 PM EDT	0	0
Apr 9, 6:40 PM EDT	0	0
Apr 9, 7:00 PM EDT	0	0
Apr 9, 7:20 PM EDT	0	0
Apr 9, 7:40 PM EDT	0	0
Apr 9, 8:00 PM EDT	0	0
Apr 9, 8:20 PM EDT	0	0
Apr 9, 8:40 PM EDT	0	0
Apr 9, 9:00 PM EDT	0	0
Apr 9, 9:20 PM EDT	0	0
Apr 9, 9:40 PM EDT	0	0
Apr 9, 10:00 PM EDT	0	0
Apr 9, 10:20 PM EDT	0	0
Apr 9, 10:40 PM EDT	0	0
Apr 9, 11:00 PM EDT	0	0
Apr 9, 11:20 PM EDT	0	0
Apr 9, 11:40 PM EDT	0	0
Apr 10, 12:00 AM EDT	0	0
Apr 10, 12:20 AM EDT	0	0
Apr 10, 12:40 AM EDT	0	0
Apr 10, 1:00 AM EDT	0	0
Apr 10, 1:20 AM EDT	0	0
Apr 10, 1:40 AM EDT	0	0
Apr 10, 2:00 AM EDT	0	0
Apr 10, 2:20 AM EDT	0	0
Apr 10, 2:40 AM EDT	0	0
Apr 10, 3:00 AM EDT	0	0
Apr 10, 3:20 AM EDT	0	0
Apr 10, 3:40 AM EDT	0	0
Apr 10, 4:00 AM EDT	0	0
Apr 10, 4:20 AM EDT	0	0
Apr 10, 4:40 AM EDT	0	0
Apr 10, 5:00 AM EDT	0	0
Apr 10, 5:20 AM EDT	0	0
Apr 10, 5:40 AM EDT	0	0
Apr 10, 6:00 AM EDT	0	0
Apr 10, 6:20 AM EDT	0	0
Apr 10, 6:40 AM EDT	0	0
Apr 10, 7:00 AM EDT	0	0
Apr 10, 7:20 AM EDT	0	0
Apr 10, 7:40 AM EDT	0	0
Apr 10, 8:00 AM EDT	0	0
Apr 10, 8:20 AM EDT	0	0
Apr 10, 8:40 AM EDT	0	0
Apr 10, 9:00 AM EDT	0	0
Apr 10, 9:20 AM EDT	0	0
Apr 10, 9:40 AM EDT	0	0
Apr 10, 10:00 AM EDT	0	0
Apr 10, 10:20 AM EDT	0	0
Apr 10, 10:40 AM EDT	0	0
Apr 10, 11:00 AM EDT	0	0
Apr 10, 11:20 AM EDT	0	0
Apr 10, 11:40 AM EDT	0	0
Apr 10, 12:00 PM EDT	0	0
Apr 10, 12:20 PM EDT	0	0
Apr 10, 12:40 PM EDT	0	0
Apr 10, 1:00 PM EDT	0	0
Apr 10, 1:20 PM EDT	0	0
Apr 10, 1:40 PM EDT	0	0
Apr 10, 2:00 PM EDT	0	0
Apr 10, 2:20 PM EDT	0	0
Apr 10, 2:40 PM EDT	0	0
Apr 10, 3:00 PM EDT	0	0
Apr 10, 3:20 PM EDT	0	0
Apr 10, 3:40 PM EDT	0	0
Apr 10, 4:00 PM EDT	0	0
Apr 10, 4:20 PM EDT	0	0
Apr 10, 4:40 PM EDT	0	0
Apr 10, 5:00 PM EDT	0	0
Apr 10, 5:20 PM EDT	0	0
Apr 10, 5:40 PM EDT	0	0
Apr 10, 6:00 PM EDT	0	0

At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Kraken users through our website.

Login (60%)
Mobile App (20%)
Transactions (13%)
Website (7%)

Live Outage Map

The most recent Kraken outage reports came from the following cities:

City	Problem Type	Report Time
Bonn	Transactions	6 days ago
Zwischenahnerfeld	Login	14 days ago
Yukon	Website	15 days ago
Tegernsee	Login	24 days ago
Melissa	Login	27 days ago
Frankfurt am Main	Login	30 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Kraken Issues Reports

Latest outage, problems and issue reports in social media:

JoeKing (@JoeKingOne33) reported 1 minute ago
@krakenpro Here's the Customer service phone number if you don't have 10 million in assets... @krakensupport (888)837-8818 let me know how it goes in the comments... 👾
John Tyler (@tyler27873) reported 3 minutes ago
@ZapposC23879 Not sure how a lot of others see this scam. Not sure why @krakenfx even wants to be associated with the crypto thief @MikeMcC1uskey $tx has nothing real. It’s all fake even down to the hobbit Bob Ras name. They turn off comments and won’t even engage with people. I mean c’mon
Rid (@ridplanning) reported 5 minutes ago
Day 32 @krakensupport and @arjunsethi still no help on my #ewt deposit. You need #eth network support for this token. Please help! @energywebx
Eric (@EricLima81) reported 6 minutes ago
Exchanges list anything inflated by hype, but ignore a network that already works in the real world. eCash already solves the problem you pretend to want to solve: payments. And there's something worse: Users are already there. Liquidity already exists. The technology is already ready. So it's not a lack of criteria. It's a choice. 📢 @coinbase @krakenfx will you list a real infrastructure or continue choosing what keeps the casino running? Because eCash threatens that for a simple reason: it works. 💪eCash
ram 敵対国家 🇵🇷 (@hostilearsenal) reported 6 minutes ago
@krakenfx I was working like non stop for two days, I could barely sleep, I was trying to charge my brain with REM Hz frequencies on YouTube that I fell asleep too for a bit. Thats insane in comparison, reminds me of the banks problems idk. My money is the slowest thing ig..
Xtrade.hbar (@Xtrade001) reported 11 minutes ago
@hedera @krakenfx It would be better to support for the development of the native exchanges in the hedera ecosystem. Not your key not your coins/tokens !!
Tom Talks Cars (@TomTalksCars) reported 12 minutes ago
Does anyone have any idea on how to get access to FIX with @krakenfx ? @krakensupport
jj0ffice (@jj0ffice) reported 12 minutes ago
@atletienglish @krakenfx y'all so down bad WTF
empty (@19372sh2u) reported 12 minutes ago
@ethena @krakenfx **** scam
Daniel Radu (@DanielRaduFX) reported 17 minutes ago
@krakenfx Slow execution is fast
Aamir ⚡️ZugChain (@Aamirarifkhi) reported 18 minutes ago
@CryptoTeluguO @krakenfx @inkonchain Nado up down
Macro Bombastic (@MacroBombastic) reported 21 minutes ago
@krakenfx Mate, Kraken's been around the block a few times, they're not going down without a fight.
Handleton (@Handleton22) reported 21 minutes ago
@krakenfx This is ******* rich coming from you STEALING *** PIECES OF ****! YOU DUCKING CLOSED MY ACCT AND STOLE MY Money. SO **** NO YOU CANT CASH OUT WITH ***** *** KRAKEN. **** YU STEALING PIECES OF ****. EVERYBODY NEEDS TO KNOW WHAT YOUR PATHETIC COMPANIES ABOUT.. **** YOU
CryptoPrime (@CPrimeTeam) reported 29 minutes ago
@krakenfx Banks close at 5pm. Markets shut on weekends. Crypto doesn't care about your schedule. Fear & Greed at 12 and you still have full access to your money. That's the whole point.
Rid (@ridplanning) reported 30 minutes ago
Day 26 @krakensupport and @arjunsethi still no help on my #ewt deposit. You need #eth network support for this token. Please help! @energywebx
Major Max Bitcoin (@MajorMaxBitcoin) reported 31 minutes ago
@krakenfx Oh ****, i should have just bought bitcoin!
Tim⚫ (@TDraw75) reported 31 minutes ago
@readmystrafe @krakenfx Haha $tiger is got it on lock down.
SemiSweetTweet (@SemiSweetTweet) reported 32 minutes ago
@krakensupport Why is my $550.00 deposit showing at $550.00, but I'm only allowed to trade $529.00, which is my "balance" after I deposited? 550.00? Please help me understand the fees here.
ℂ𝕣𝕪𝕡𝕥𝕠𝔼𝕞𝕡𝕣𝕖𝕤𝕤🤍 (@CryptoEmpressX) reported 35 minutes ago
@krakensupport I’m the kind of girl who, once I try something and love it, becomes a loyal customer for life. That’s why I’d love to represent Kraken, you provide everything a customer needs, from education to outstanding customer service.
AverageHuman (@OkeeMike) reported 37 minutes ago
@BitPaine @coinbase has really bad customer support and locks people’s accounts frequently. @krakenfx is far superior.
Armadex (@Armadex_io) reported 37 minutes ago
@krakenfx Always. Keep money in crypto. At least then, you can access it.
Chef Crow 👨🏽‍🍳🐦‍⬛🇺🇸 (@Chefepreneur) reported 39 minutes ago
@krakenfx @unusual_whales @grok why did the fiat system let us all down?
giyu (@giyuthesword) reported 40 minutes ago
@krakenfx @coinbase Like their support
Crypto Moments (@0xcryptomoments) reported 43 minutes ago
@krakenfx This actually happened. Cyprus 2013: government seized up to 47.5% of bank deposits over €100K overnight. Greece 2015: €60/day ATM withdrawal cap, enforced for 3 years. Lebanon 2019: banks froze accounts — depositors still can't fully access their savings. Satoshi encoded it into the very first Bitcoin block: "Chancellor on brink of second bailout for banks." Not a joke. A warning.
Luke Drako (@GoldenDragon_Lu) reported 46 minutes ago
@Cryptolution @FreedogecoinCom @krakenfx Not fear... I have kept DCA, just honest questioning the down trend. So if $DOG has decoupled from BTC, what will be our trigger to the upside? CEX doesn't seem to like $DOG (do you see any tier 1 CEX), maybe Community power?
Llama 🦙 (@Llammmmaaa) reported 52 minutes ago
@krakenfx Please distance yourself from ninja trader, and find the network of lawyers committing cyber crime and multiple felonies to ******* over Playtime is over I had that comp ******* goddamn **** ****** me
DAVE (@dave1800s) reported 55 minutes ago
@krakensupport @kiddofsd1 What's wrong with my acct I can't login
Sue Sever (@sever_sue) reported 55 minutes ago
@krakenfx your support sucks, im moving all my crypto off your platform. You can't be a bank with email support. Get with the program.
De Flandres (@Pacifica2525) reported 56 minutes ago
@LiteStrategy @krakenfx What he/she meant to say was: "OG crypto, Litecoin, developing DeFi L2s, including yield opportunities, with optional privacy, gaining institutional level attention, without being a Proof of Stake coin." Now, all we need are crypto exchanges to support MWEB for Litecoiners.
Gold 👑 (@sol_goldrush) reported 60 minutes ago
@atletienglish @krakenfx Wtf lol