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Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
Problems in the last 24 hours
The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Kraken users through our website.
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Website (31%)
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Login (31%)
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Mobile App (25%)
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Transactions (13%)
Live Outage Map
The most recent Kraken outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Mobile App | ||
| Login | ||
| Transactions | ||
| Login | ||
| Mobile App | ||
| Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
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DaCryptoReaper
(@DaCryptoReaper) reported
@krakensupport Hi @krakenfx the phone app appears to be stuck. Prices are unavailable on the ‘Markets’ tab and neither is ‘Balances’. The desktop version is working fine. Not sure if anyone else is experiencing the same issue so I am sharing for awareness.
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Rachel
(@heyimrachelcook) reported
@krakensupport It's concerning that you don't bother to apologize in this message. The support ticket # is 8433601 I've recommended your platform for a lot of years as the least-worst CEX Your customer service has handled this terribly so far
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Myles G Investments
(@MylesGinvest) reported
@krakensupport my phone app isn't working or loading my balance, can't even trade.
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HeadsUpHigh
(@high_heads) reported
@krakenfx futures down right as I want to open a scalp...
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Jordan
(@Jordan_MtH) reported
@krakensupport Can you update the site again and this time put back all the useful information (current price) on the Overview Page. All it has now is the % of my portfolio, the 1 thing I don't need.
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Zach
(@6achSchreiber) reported
@krakensupport @a_brokn_machine Is Kraken down right now? Won't let me do anything either.
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Buddy Ponderosa 🦇🔊💰
(@buddyponderosa) reported
@krakensupport Really? I’ll try that. @Mint fixed it once but now they just say it’s krakens fault and nothing they can do. Usually kraken says it’s mints fault and nothing they can do. Lol, I’ll put my tech support hat on and try to help you both
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amadeo.blockchain
(@Pellicceama) reported
@hiddentao @krakenfx Terrible CX :(
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#DelapsisResurgim #UKRAINE
(@RColson781) reported
?? Which exchanges support $WLUNA? Mine is on CbasePro and just in case I need to transfer out... It doesn't convert to $LUNC, I've been told by @krakenfx and @GeminiExchange.
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$kevinschmidy ⭕️✨️
(@KevinSchmidy) reported
@KryptoThreadz @krakenfx I know... I wish. Washington state and kraken no mix. Some legal ****
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HeadsUpHigh
(@high_heads) reported
@krakensupport For some reason I'm getting login notifications every 5 minutes
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the drawback
(@the_drawback) reported
@krakenfx Problems with your app today?
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Red eye jedi
(@Redeyejedi589) reported
@krakenfx I just got charged $20 to move $50 usdt off your site wow !!!!
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Jiks
(@JiksVentures) reported
@krakensupport I have left a DM. I still can’t see my GBP deposit. One of your support Agrnt confirmed this to be an error being worked on?? Any ETA on this please??
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AntP.eth
(@lotsofnfts) reported
@krakenfx are you having tech problems? Lots of timeouts & internal error messages
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abrokenmachine.btc
(@a_brokn_machine) reported
Hey @krakenfx, what is going on with your user interface? I’m trying to stake or withdraw some assets for the last 30 mins and it gives me all kind of errors
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narcoleptic pony jazz
(@jazz_pony) reported
@krakenfx Yeesh. These kind of tweets make me glad I don’t have an account with kraken. An nft is just the latest (but maybe now outdated?) hot garbage that the 21st century’s version of used car salesmen are trying to peddle to people with cash surplus
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Tweedle daura
(@TwittyShouta) reported
@krakenfx @BoredApeYC as #bitcoin was about to rally. We are now testing lower support levels and this area should be bought for a bullish resolution to the upside @10_beth_ is a super underrated bitcoiner I’ve been taking her tweets and tips seriously & I’ve been doing really great Follow her
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ƘRET
(@Acephalosses) reported
@krakenfx i like what you've done with the place - provide a nuke all orders button, a market close all positions button, fix liquidity issues that have occurred during prior liquidation cascades, and provide a convert dust option (which i know is being worked on)
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Mystic Flunky
(@mysticflunky) reported
@zpmarc0s @krakenfx @0xPolygon Lost my native matic sending to kraken. Please support the native chain
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Rosalyn
(@RosalynNorene) reported
@krakenfx Here's to support the bull market #Bitcoin
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P_Dot
(@PA_Trick23) reported
Anyone having issues logging into @krakenfx app? Or just me
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zkitty.near
(@suricata3838) reported
I haven’t known that @danheld has been a director of marketing at @krakenfx ! I swear I will keep contributing to self research and development and publish it regardless of what/how I’m working.
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Justin Welch
(@ogjustinw) reported
@krakenfx @c7five In 2022 any service that’s not using should be considered a bug
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D. Semedo
(@dmsemedo) reported
Me and my GF had 30 login e-mails by @krakenfx DURING NIGHT TIME today. What the hell is happening? Are you being hacked?
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This Gaston
(@thisgaston) reported
@krakenfx #Kraken never help retail investors, If you want to make money avoid kraken as a retail investor
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the drawback
(@the_drawback) reported
@kosunen_ville @krakenfx Thanks for the response. The problem has sorted itself now, I just forgot to get back to you. Apologies.
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HeavyD
(@Here4TheSnacks2) reported
I've always supported Coinbase as one of the most solid exchanges. But given that their 'Pro' platform is leaving, their customer service agents are slow & untrained, and their 'Advanced' feature is broken, I'm moving to #Kraken. @coinbase @krakenfx @APompliano
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CryptoGoddess 🍥
(@xbtbabe) reported
@zachxbt can't @krakenfx block this address? @jespow
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Katz Vandal
(@KatzVandal) reported
@krakenfx hi guys. Sorry, I'm probably being an idiot but it used to be easy to do a simple order with kraken to sell/buy if the price goes higher/lower than a set amount. With the changes I just can't work it out. Anyone, please help.