Kraken status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Kraken users through our website.

• Mobile App (38%)
• Transactions (23%)
• Login (23%)
• Website (8%)
• Transfer (8%)

Live Outage Map

The most recent Kraken outage reports came from the following cities:

City	Problem Type	Report Time
Province de Liège	Mobile App	9 days ago
Mannheim	Mobile App	10 days ago
Paris	Mobile App	10 days ago
L’Étrat	Login	10 days ago
Paris	Mobile App	10 days ago
City of Brussels	Transactions	16 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Kraken Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rednas (@rednasyeah) reported 55 seconds ago

  @krakensupport Thank you for getting back to me and the link. It specifies though that this is a UK specific ban of HTX, so how can this basically block all worldwide people that use, or have used, the htx platform? Perhaps there's something your legal team can do?

• 
  MetallicusTDBN (@Metallicuscj) reported 2 minutes ago

  @primeray333 @krakenfx That’s terrible, have you being able to get it resolved? I encounter same issue.

• 
  nuria var (@AdrianoGenghi) reported 2 minutes ago

  Is from 8/06 I have deposit in pending is not possibile !! I can’t have any human support only bot that say evrytime the same thing @krakensupport this is my ticket # 21583980

• 
  Mesho (@Mesho13568) reported 4 minutes ago

  @benbybit @xStocksFi @krakenfx Hello, my account was restricted on June 4, 2026 and my Fiat withdrawals are locked. No response yet on my Compliance Ticket. Issue is related to receiving USDT from HTX. I’ve submitted all documents. Please escalate. UID: 368658685 — Appeal ID: 737be5ade6654418af7b557dfa32f3d3

• 
  Matej (@matejbusic) reported 7 minutes ago

  @krakenfx takes your money, then goes quiet. Day 8 no reason given, no support available...

• 
  Dusan Djajic (@dzaja87) reported 8 minutes ago

  @krakensupport worst support i ever had. Im waithing for more than 20 days for answer on my question why my recurrings are failing! My credit card deposit is not confirmed for 10 days and all you can do is to give me AI to chat with me.

• 
  RWA Insider (@RwaInsiderX) reported 9 minutes ago

  @krakenfx The risk nobody mentions: Canton is private and permissioned. Trade data hides from the public chain. Great for banks. But liquidity then depends on institutions showing up, not on 1,000s of DeFi wallets. Slow lane.

• 
  KT (@21500Karan) reported 10 minutes ago

  @krakensupport Hi Team, Could you please help me with my ticket? No one is responding. I am feeling helpless now.

• 
  GiSar (@sar_gian) reported 15 minutes ago

  @krakensupport KRAKEN APP SUCKS. THEY SCAM. SUPPORT IS BULLSHIT. APP IS BS. THEY ARE BS

• 
  hibridotran (@Minunki349449) reported 19 minutes ago

  @krakensupport @krakenfx @krakensupport 5 BUSINESS DAYS waiting. €2,400 SEPA Instant deposit to Payward Ireland Limited on hold since June 6th. Verified customer since 2020. Ticket #21613399 Multiple support tickets sent. ZERO human responses. Only automated replies. Where is my money?

• 
  Ray (@primeray333) reported 20 minutes ago

  @krakenfx “I believe freezing customer funds for multiple days with no explanation or timeline is a violation of your regulatory obligations as a registered exchange. Humanity crypto has been frozen for 5 days and this issue needs to be investigated.

• 
  GiSar (@sar_gian) reported 22 minutes ago

  @iamlizmarino @krakensupport Same 4 me. Holding for a week. Support never wrote back. They are bs

• 
  J (@jkc0le) reported 25 minutes ago

  @krakenfx Yo your new beholder platform is throwing error codes your engineers can't explain. Support is taking a month to get this dealt with, all while customer funds are stuck in earn vaults. When you doing something about this? @cobie we need a kraken support connect. You got one?

• 
  The Real Okiemute of Portharcourt (@thoniateez) reported 26 minutes ago

  @FIFAWorldCup @krakenfx Today we support Canada!!!!

• 
  Stephane Clousier (@joselpatriota) reported 28 minutes ago

  @gfl123151 @krakensupport Hello there have you fix issue?

• 
  Ray (@primeray333) reported 31 minutes ago

  @Metallicuscj @krakenfx No I haven’t, kraken says it’s a problem with the funding gateway, no eta or anything.

• 
  Maskripto (@fypdonk) reported 32 minutes ago

  @rednasyeah @krakensupport me too, same issue bro

• 
  Ray (@primeray333) reported 32 minutes ago

  @krakenfx After 10 days, Kraken is still the ONLY major exchange that hasn’t migrated $H to the new contract. Every other exchange has already converted and is trading. Kraken remains completely frozen with no timeline. They claimed it was a “Humanity gateway issue” — @KrakenFX .

• 
  Taylor1402 (@Taylor14028613) reported 32 minutes ago

  @krakensupport Yeah I need that ******* help right now cause I don’t care what you guys have to do to send out my money I already had to wait before I could withdraw my first purchase and this can’t happen on my second purchase again

• 
  KING 042 ⚪️🔴 (@KingKene042) reported 32 minutes ago

  @FabrizioRomano @krakenfx @FIFAWorldCup Is it still working in Nigeria?

• 
  Nitin Danak (@Nitkama) reported 34 minutes ago

  @krakensupport Kraken support no one is there

• 
  sharanx (@sharan01x) reported 36 minutes ago

  @krakensupport One of your support team members is absolutely refusing to answer a direct question and keeps giving me canned responses. I don’t have an option but to post this publicly as my messages keep ending up with the same person. Can I get *anyone* else to respond to me?

• 
  Inessa (@AiTrustNFT) reported 43 minutes ago

  @krakenfx wants millions of users for their network ink, but in the end, they may end up with millions of dissatisfied people who will fundamentally ignore the @inkonchain network. This is a huge problem with all airdrops after TGE.

• 
  Ray (@primeray333) reported 46 minutes ago

  @krakenfx Why hasn’t @krakenfx converted over to the new H$ yet? They’ve held our humanity crypto hostage for 10 days said it was a H funding problem while we lost tons of money. We can’t trade, sell or buy. This is ridiculous.

• 
  olivemybestlife (@IamMrOlive) reported 50 minutes ago

  @krakensupport worst support ever ! Waiting three weeks on Priority ticket!

• 
  SONEGO⚡️ (@juliano_sonego) reported 50 minutes ago

  @krakenfx What a ****** service,@kraken this new pix deposit company!!! Before it worked fine!!! Don't move on a team that's winning !!payamigo sucks

• 
  linktopher11 (@VTLink) reported 52 minutes ago

  @krakenfx has the worst customer service I’ve ever seen. I’ve been stuck talking to an AI bot for three days and not a single actual human has helped me

• 
  Kodark🃏 (@kodarkweb3) reported 52 minutes ago

  @Hodl_fm @krakenfx Regulation is the real catalyst. The products matter, but access matters more.

• 
  Dom (@dom_de_la_rose) reported 54 minutes ago

  @zkDragon i wonder if i can use my @krakenfx or @coinbase login to prove i'm American to access AI?

• 
  Crypto Shark Trading (@cryptoshark0x) reported 59 minutes ago

  @CalmnessWithin @krakensupport Same issue on my side currently