Kraken status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Kraken users through our website.

• Mobile App (64%)
• Transactions (18%)
• Login (9%)
• Transfer (9%)

Live Outage Map

The most recent Kraken outage reports came from the following cities:

City	Problem Type	Report Time
Valence	Mobile App	29 days ago
Stockholm	Mobile App	1 month ago
Province de Liège	Mobile App	2 months ago
Mannheim	Mobile App	2 months ago
Paris	Mobile App	2 months ago
L’Étrat	Login	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Kraken Issues Reports

Latest outage, problems and issue reports in social media:

• 
  AO Daniel (@iamaodaniel) reported 26 seconds ago

  @krakensupport Refer what I didn’t get no recent email and the support system is wack, they can’t even verify the accounts I provided They so slow and they don’t even know a roar money account or Venmo Telling me to provide statement from Venmo, I never heard Venmo PDF statement before

• 
  Osemka (@Osemka8) reported 5 minutes ago

  I don't think it's wise labelling charts like $TAO as weak It's a coin that hasn't made a lower low since Feb compared to every other alt and $BTC as well It's a range lasting for over 2,5 years and has not managed to break down with all that we have experienced in crypto. While it hasn't yet seen a range resolution, treating it as weak is not the right approach IMO. I saw a video from @krakenfx, recorded by @follis_, that got taken down soon after posting and just wanted to say that $BTC looked exactly the same making lower highs and lower lows. Until it didn't.

• 
  TriumphAnt LY Crypto (@TriumphAntGo) reported 5 minutes ago

  @krakenfx The Screenshot system trying to get us to advertise, will NOT work on me It only makes me angry that I can not scroll shot for my records & information No need to respond trying to help build the best app u could have Sure, I'll be ignored, but I'll watch for updates

• 
  Myk (@mauleani) reported 7 minutes ago

  @PardonMyTake @krakenfx The Wynn is such an awful pick

• 
  J. Diego | BaltaZa (@BALTAWAT) reported 8 minutes ago

  @krakenfx blocked my account for no reason I made a support ticket almost a week ago, and still I don’t have not even a single response. I’m growing to hate this exchange

• 
  XPixel (@xpixeladventure) reported 12 minutes ago

  Kraken might be the best crypto exchange in the market. Strong security record. Serious regulatory compliance. Transparent reserves. Competitive fees. Deep liquidity. No history of losing customer funds through an exchange hack. Binance offers more products. Coinbase is simpler. But when security, reliability and trust matter most, @krakenfx is hard to beat.

• 
  z (@0xzxch) reported 13 minutes ago

  @krakensupport @mooncat2878 Is it an Eth L2? Because if so you can literally just access it through any wallet by switching networks in the wallet. Same address and seed and all. You can definitely access this if its an L2. I am hearing an excuse, get this guy his money back.

• 
  RepairMiner.AI (@2710Maximus) reported 14 minutes ago

  @krakenfx Funny coming from a company that's been holding my money for 9 days. My account is under "Limited Services" my €220 is frozen, and after 5-6 follow-ups I've only received automated replies. No human support, no resolution. Is this really the level of service Kraken is proud of?

• 
  Voluntaryist Minister (@GodIsVoluntary) reported 14 minutes ago

  @krakensupport Help us help you help us! What specific regulations need to change to make this unnecessary?

• 
  Diety Dan (@DanDiety81649) reported 14 minutes ago

  @FabrizioRomano @krakenfx Is it me or do I think Norway Vs Argentina would have been good to watch more than England low block

• 
  Jason Shaw (@jason_shaw26) reported 17 minutes ago

  Robinhood just opened crypto trading to AI agents. Eligible US customers will connect third-party agents from Anthropic, OpenAI, and xAI's Grok to trade crypto on their behalf. @krakenfx announced their version days ago, Robinhood jumped in almost immediately after. Everyone's racing to cut competitors off before the agentic narrative peaks. Set up runs through agentic accounts via Robinhood's MCP server: define a strategy, set spending limits and guardrails, the agent analyzes markets, rebalances, and submits orders without per-trade approval. The equities/options beta from late May already pulled 70,000+ agentic accounts. Kraken just told CNBC that agentic trading is now core to their app. BNB Chain is building an entire L1 for agent execution. Now Robinhood plugs Claude and GPT directly into brokerage accounts. Everyone wants to be on the AI agents hype wave, or build real utility? What do you think?

• 
  Kola (@kolatheactor) reported 19 minutes ago

  @abbas_xvii @krakensupport They’re so terrible. I’ve learnt my lesson. Never using them ever again.

• 
  Theoretical Physicist (@Theo_Physic) reported 19 minutes ago

  @krakensupport It is unbelievable that such a big project migrating from Polkadot to Base, people are talking about how impact DOT network, and that GLMR will focus on AI. And you haven't mentioned a single word about it. I'm just thinking to transfer all to the exchange that support migration.

• 
  Alex Dirman 🌜 (@AlexDcrypto) reported 22 minutes ago

  @rob7209593 @krakenfx @Mastercard Sometimes it happens to me as well. Unfortunately, I’ll be leaving because of the poor service they provide.

• 
  FUNCURVE👁️‍🗨️👁️‍🗨️ (@FUNCURVEMEDIA) reported 23 minutes ago

  @krakenfx Rubbish You guys restricted my account for no reason You guys should enable my withdrawal now Poor customer service

• 
  ChainResolve (@Web3Resolve) reported 25 minutes ago

  @bctcain @krakensupport Thanks for contacting support. Pending transactions are usually caused by network gas fluctuations or temporary node queueingg Please share your transaction hash (TxHash) with us, and we’ll check its status on-chain. Remember:

• 
  mohcen mohcine (@MohcenMohcine) reported 28 minutes ago

  @krakenfx You have a problem with your app regarding stop-loss orders; they aren't executing!

• 
  Angel (@YojadKang) reported 30 minutes ago

  @blaack_mambaa $ANYONE isn’t listed on @krakenfx they announced a listing late last year and then it never happened and they deleted the post, since that moment it’s been down only, over 90% drop since then and they ignore any questions to why the listing didn’t happen @AnyoneFDN

• 
  Adam Garvey (@BTCAdam88) reported 32 minutes ago

  @krakenfx @krakenpro I need help with Ticket #21964770 Emailed numerous times no responses for 5 business days +

• 
  pcash890 🇵🇹 (@officialpcash) reported 34 minutes ago

  @krakenfx Why is my coin still pending after 6 business working days? This is frustrating

• 
  Vickie Arrington (@VickieArri10) reported 40 minutes ago

  @krakenfx @FIFAWorldCup Why is @krakenfx withholding my funds for almost 2 weeks now even after escalating my case? This is unacceptable behavior and I demand a response from support staff TODAY!! Holding my funds indefinitely is theft!!

• 
  AO Daniel (@iamaodaniel) reported 41 minutes ago

  @krakensupport I did now Verify my Venmo account and return my money in there I don’t wanna be a victim of your poor customer service situation

• 
  Nilanjan Sen (@nilanjan) reported 47 minutes ago

  @krakensupport My ACH withdrawal is pending for 10days. Can someone help on this. Really frustrating and would like to close my account and move to another exchange.

• 
  Vickie (@ahlllen) reported 49 minutes ago

  @rob7209593 @krakenpro @krakenfx Same thing here. Mines been locked two weeks now and I’m only realizing a lot of people are experiencing the same issue. I regret downloading their app

• 
  Jookiaus (@JookCrypto) reported 50 minutes ago

  @krakenfx So I can borrow money to buy more of the $layoff hedge ? The hedge against the greatest shift in labour market history ? Holy **** this is an infinite money glitch.

• 
  Dhabi.base.eth (@YoungDhabii) reported 55 minutes ago

  @Rifty_7 @krakenfx This **** chain is down 99.9% ZERO

• 
  Shiningforce (@ShiningforceNL) reported 55 minutes ago

  @krakenfx fix the mobile pro app please, on ios the portfolio worth is not updating automatically at the 🏠 screen or should I once again complete remove the app and reinstall?

• 
  CyberSecurtiyShop (@CyberSecShop) reported 56 minutes ago

  @krakenfx when will your support answer my emails? It’s been over a week

• 
  derf.liw (@derf_liw) reported 58 minutes ago

  @krakensupport My account was restricted and I can’t even get any customer support. I need help and need to talk to a customer support. Thanks

• 
  Mubarak Tukur **** (@PakiTukur) reported 59 minutes ago

  @krakenfx @FabrizioRomano @krakenfx please help me🙏