Kraken status: access issues and outage reports
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Full Outage Map
Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
Problems in the last 24 hours
The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Kraken users through our website.
- Mobile App (33%)
- Login (33%)
- Transactions (20%)
- Website (7%)
- Transfer (7%)
Live Outage Map
The most recent Kraken outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Province de Liège
|
Mobile App | 2 days ago |
 Mannheim
|
Mobile App | 2 days ago |
 Paris
|
Mobile App | 2 days ago |
|
L’Étrat
|
Login | 2 days ago |
|
Paris
|
Mobile App | 2 days ago |
|
City of Brussels
|
Transactions | 8 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
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Crypto Shark Trading (@cryptoshark0x) reported@CalmnessWithin @krakensupport Same issue on my side currently
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Hypercall (by Synapse) (@SynapseProtocol) reported@macdegods No options in that feature set? These have consistently been Robinhood's single largest trading revenue line item *since they launched* and every other brokerage that breaks them out. CB acquiring Deribit + other crypto native platforms adding support (see @Bullish + @krakenfx pushes) SPX options alone turn over a month's worth of *all perp volume globally* every single day Feels like they have to be part of any "everything app", no?
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Rigo Cruz (@LankyGBC) reported@krakenfx This is now the sixth day no help I deposited $114. Why have I not been contacted about resolving this issue yet? You guys are withholding my money this is my support ticket. #21510161
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Rigo Cruz (@LankyGBC) reported@krakensupport @krakenfx @krakenpro it’s been 6 days without any help with my money you guys are withholding from me this is my ticket #21510161 you guys are withholding 114$ from me that I deposited on Friday please help me resolve this problem as soon as possible
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Ribbitch (@ARibbitFromAfar) reported@krakenfx @krakensupport Tell your support bot to get me to a human. It’s been over two hours
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Lorenzo (@Perafunk) reported@FabrizioRomano @krakenfx @FIFAWorldCup Boooo **** off
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.... (@lullalelomera) reportedAnyone can help me get my account of @krakenfx unblock after card used its restricted for no reason and now no response from last 24 hours..any help is appreciated
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Stephane Clousier (@joselpatriota) reported@NotThe20th @krakensupport Have you fix issue?
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SONEGO⚡️ (@juliano_sonego) reported@krakenfx What a ****** service,@kraken this new pix deposit company!!! Before it worked fine!!! Don't move on a team that's winning !!payamigo sucks
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dafusia (@dafusiamusic) reported@krakensupport HELLO, I've escalated a matter regarding depositing funds via chat support - It's been more than 5 hours and still "confirming" - Please have someone respond ASAP.
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J (@jkc0le) reported@krakensupport @JessicaAyc81724 Your support queue is current over 500 minutes to speak to a live agent. I've had funds stuck and an open ticket for two weeks, where I've been told it has been escalated. To date your team can't tell me what the issue is or if my funds are even available/secure still. Wtf guys
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icefrog.◎ 🇻🇳 (@icefrog_sol) reported@matejbusic @krakensupport @krakenfx 7 days? wtf
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Lubinga Daniels Kironde (@LKironde64186) reported@FabrizioRomano @krakenfx @FIFAWorldCup All africans let us support mexico when playing SouthAfrica.
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Maskripto (@fypdonk) reported@krakensupport Has anyone managed to resolve this issue and get out of it? Or are the funds really still being held?
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Aflyon Thewall (@Aflyon_Thewall) reported@krakensupport Still not working
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J (@jkc0le) reported@krakenfx Your support queue is current over 500 minutes to speak to a live agent. I've had funds stuck and an open ticket for two weeks, where I've been told it has been escalated. To date your team can't tell me what the issue is or if my funds are even available/secure still. Wtf guys
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zierl (@ShenQuant) reported@krakensupport yeah see this isnt real support lmao, maybe hire some more workers, absolute joke, and ive read HEAPS of people having this issue, seems only since bitcoin has been going down, wonder if you guys are misusing funds
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stupidtrader (@lostinthechart) reportedAnyone knows someone who works at @krakenfx ? With all the respect but their customers service only exists of extreme retards who cant even read properly. Scammy exchange it seems
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.... (@lullalelomera) reported@krakenfx Posting here every hour but no support in real?? My account is restricted for no reason now no reply for my email request...and the chat support is useless ai stupid
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Theo (@0x55666) reported@krakenfx Why are my funds frozen after depositing from Binance to Karken? Please help me resolve this.
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DEX₿OX | TEAM (@dexbox_team) reported@krakenfx Cannot find info on kraken. Url not working. Ukraine
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Stephane Clousier (@joselpatriota) reported@RaccoonUnleash @krakensupport Have you fix issue?
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Inessa (@AiTrustNFT) reported@krakenfx wants millions of users for their network ink, but in the end, they may end up with millions of dissatisfied people who will fundamentally ignore the @inkonchain network. This is a huge problem with all airdrops after TGE.
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Towards Blissful Moments (@CalmnessWithin) reported@krakensupport hello, I'm having issues with your app as it isn't loading. Thanks
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Cheryl (@Yinepu2025) reported@krakensupport Youre notifications are still opening the app without authentication. Each notification. Ive allready lodged this. One notification about solana and then fixed. Where notification after Opens your personal account. Wtf @krakenfx
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Sammy Sosa (@SamKimRealsoong) reported@krakenfx fix the ******* ARB USDC situation already. 12+ ******* hours is insane
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JAFO (@cryptonite_1) reported@krakensupport I quizzed Grok and determined that Flexline is not available in California. Would be WAAAAY better to give me that information than a generic 404 message. Also, wtf, why can I get a btc back loan at Coinbase but not Kraken. fail.
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Patriotsounds (@patriotsounds) reported@BooneW @krakenfx @krakenfx c'mon. I'm your customer too. Why are you asking for this? Absolutely insane. Collecting data like this is dangerous, have you not heard of the wrench attacks from doxx'd people from data breaches?
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Pathfinding in AI&Crypto (@Pathfinding_AI) reported@krakenfx opened access to a tokenized IPO, while the market is looking at @SpaceX with a $1.75 trillion valuation and a $75 billion IPO plan. In the announcement, the exchange did not name the company, but on June 5 Reuters reported: SpaceX is closed to the PRC and Hong Kong, and Bloomberg reported that applications from there were ordered to be rejected. 🧐 Tokenized IPO - this is participation in a placement through a token inside a crypto exchange. Like an electronic ticket: you submit an application in advance, and on the day of the IPO you receive xStock at the placement price. How does it work? • On @xStocksFi, the token is backed by a share 1:1, but without voting rights. • The scale is already big: in the first year, xStocks gave $30+ billion in volume and 125,000+ unique holders. On May 23, the SEC had already slowed down the innovation exemption for tokenized stocks, but the market is still moving forward. For the user, this is a chance to get into an IPO not through a fund for the chosen ones, but directly through crypto. But geo-restrictions have not gone anywhere, and xStock is weaker in rights than an ordinary share. Tokenization is breaking the fence around IPOs.📝
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nina (@nina1174) reported@krakensupport I dropped a dm. I called support. I emailed you guys. Nothing.