Kraken status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Kraken users through our website.

• Login (54%)
• Transactions (23%)
• Website (8%)
• Mobile App (8%)
• Transfer (8%)

Live Outage Map

The most recent Kraken outage reports came from the following cities:

City	Problem Type	Report Time
City of Brussels	Transactions	3 days ago
Trenton	Mobile App	12 days ago
Paris	Transfer	29 days ago
Toronto	Transactions	29 days ago
The Dalles	Login	1 month ago
Bonn	Transactions	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Kraken Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rigo Cruz (@LankyGBC) reported 1 minute ago

  @krakensupport @krakenfx @krakenpro it’s been 6 days without any help with my money you guys are withholding from me this is my ticket #21510161 you guys are withholding 114$ from me that I deposited on Friday please help me resolve this problem as soon as possible

• 
  Doffy🕸 (@kidyonko) reported 4 minutes ago

  @gwxjean Reaching out to @krakenfx support is pointless cos you'll get an automated response,I had similar issue and after submitting several complaints i got no helpful response,I eventually got aid from a developer,reach out to @FalconTraceHQ

• 
  RobinDotBD (@robindotbd) reported 7 minutes ago

  @HayekCypherPunk @krakenfx @krakensupport Any problem??

• 
  Jelle Haandrikman 🇪🇺 / 🇺🇦 🇵🇸 🇨🇺 (@jhaand) reported 8 minutes ago

  @DaniMayakovski I doubt they even have the numbers right. A trillion dollars sounds a bit much. Or they're stealing personal wallets from Iranian citizens via centralised exchanges. Which would mean that @krakenfx and @binance would be in deep ****.

• 
  zierl (@ShenQuant) reported 10 minutes ago

  @krakensupport yeah see this isnt real support lmao, maybe hire some more workers, absolute joke, and ive read HEAPS of people having this issue, seems only since bitcoin has been going down, wonder if you guys are misusing funds

• 
  Pemburu Bansos | ETHGas ⛽ (@Sedaprasanyaad) reported 14 minutes ago

  @CRYPTOBOYSN @krakensupport @krakenfx If you sent usdt on bsc network to your kraken account, and your fund will not refund by them. Because they not support this network. Hope they will added usdt bsc chain.

• 
  J (@jkc0le) reported 15 minutes ago

  @krakensupport @jackisntme They don't respond to DMs. I'll prove it and post mine below where they keep ignoring my open ticket. @cobie whoops wrong support, yall aren't close to coinbase

• 
  Ferdinand Dabitz (@FerdiDabitz) reported 20 minutes ago

  Maybe, the next 5 years of crypto look just like traditional fintech, but built on better infrastructure. Companies like @krakenfx show how that can look: A portfolio of all the main financial service products, both crypto and fiat, but built on infrastructure that is 24/7/365, at the speed of compute. Legacy banking infrastructure wasn’t built for that reality. It settles in batches, is closed on the weekend and after 5pm.

• 
  J (@jkc0le) reported 22 minutes ago

  @krakenfx Your support queue is current over 500 minutes to speak to a live agent. I've had funds stuck and an open ticket for two weeks, where I've been told it has been escalated. To date your team can't tell me what the issue is or if my funds are even available/secure still. Wtf guys

• 
  暴富小王子 (@jufacai8) reported 23 minutes ago

  @krakensupport @JamBlamkazamm Please check the private message. I need help.

• 
  CodeZen (@CodeZen_vx) reported 24 minutes ago

  What's wrong with my account? Why does it show "frozen" when I try to withdraw funds? No one has replied to my emails either. Please help me check and resolve the issues with my account as soon as possible. Email Ticket # 21484330 @krakenfx @krakensupport

• 
  ℂ𝕣𝕪𝕡𝕥𝕠𝔼𝕞𝕡𝕣𝕖𝕤𝕤🤍 (@CryptoEmpressX) reported 24 minutes ago

  Kraken Prop just made funded trading simple! Tired of risking your own money in this volatile market? 🚀 Kraken Prop lets you trade with Kraken’s capital instead of yours. ✅ Pass a quick evaluation (trade on Kraken Pro) ✅ Hit the profit target while keeping risk under control ✅ Get funded up to $200K ✅ Keep 80-90% of the profits You only risk the one-time evaluation fee. If you pass, they cover the losses. Payouts are fast and go straight to your Kraken account. Just dropped a video breaking it down step-by-step for serious traders. Watch here 👇 @krakenfx @krakenpro

• 
  Rigo Cruz (@LankyGBC) reported 24 minutes ago

  @krakenfx This is now the sixth day no help I deposited $114. Why have I not been contacted about resolving this issue yet? You guys are withholding my money this is my support ticket. #21510161

• 
  boone (@BooneW) reported 25 minutes ago

  @KeanZkp2p @krakensupport They said they're escalating the issue so we'll see

• 
  Cheryl (@Yinepu2025) reported 29 minutes ago

  @krakensupport Hey wtf where is the security on your notifications ? A notification on your phone pops up and click on it it opens your crypto ffs.

• 
  CapoInBlue (@capoinblue) reported 30 minutes ago

  @krakensupport Hello, I have been trying to withdraw funds from my account without success. Even after the fix for Arbitrum USDC withdrawals was announced, I still haven’t been able to complete my withdrawal. Could you please take a look @krakensupport ! Thanks

• 
  Gujil Ruipa (@GujilRuipa) reported 30 minutes ago

  @captainjack125 @krakenfx Verified stablecoins with stronger identity layers could support more secure agent driven financial systems

• 
  Digital Arbitrageur (@digitalarbit) reported 38 minutes ago

  @krakenfx For the next leg down?

• 
  Str8scope (@Str8scope) reported 40 minutes ago

  @krakensupport Yeah I figured it out a few hrs ago after some research on X. I've been chatting with your customer support agents for over 4 hrs and they haven't figured out what the problem is. My funds are showing on Kraken as "pending" even though it shows on-chain as "settled." $SUI is ***.

• 
  Rigo Cruz (@LankyGBC) reported 40 minutes ago

  @krakensupport Hello, my name is Edwin Cruz. This is my support ticket. 21482160 i’ve been trying to get in contact with you guys for over 50 hours and not a single person has responded back yet. The only thing I’ve gotten is something saying that I owe $10 but when I try to pay, it won’t

• 
  Chris Liberty (@Chris4Liberty) reported 41 minutes ago

  @krakensupport I haven’t been able to log in for many hours.

• 
  max falkman (@FalkmanMax) reported 42 minutes ago

  @krakenfx I closed my coinbase account, which is dam near impossible and went all in with kraken. Brian armstrong had all that power go to his head way to quick. Whole reason clarity act is taking this long

• 
  J (@jkc0le) reported 43 minutes ago

  @krakensupport @JessicaAyc81724 Your support queue is current over 500 minutes to speak to a live agent. I've had funds stuck and an open ticket for two weeks, where I've been told it has been escalated. To date your team can't tell me what the issue is or if my funds are even available/secure still. Wtf guys

• 
  Rigo Cruz (@LankyGBC) reported 49 minutes ago

  @krakenfx @money2020 @arjunsethi I deposited $114 in Solana and you’re withholding my money. This is the fifth day and yet I have not seen a single person help me. This should not be this hard to resolve.

• 
  Zhao 🥷🔶🦅 (@0xZhao888) reported 49 minutes ago

  @youfadedwealth @krakenfx Kraken support useless or docs missing?

• 
  Dawny (@0xDawny) reported 50 minutes ago

  @krakenfx lmao tokenized spacs still same old **** my tracker shows real on chain data not this crap

• 
  Codiar (@Codiar6) reported 53 minutes ago

  @BooneW @krakenfx Therefore, I have supported and will continue to support projects such as @THORChain . There should be no KYC and permissions in the future

• 
  .... (@lullalelomera) reported 53 minutes ago

  @krakenfx No support 2 days now my money blocked nobody reply

• 
  Patriotsounds (@patriotsounds) reported 55 minutes ago

  @BooneW @krakenfx @krakenfx c'mon. I'm your customer too. Why are you asking for this? Absolutely insane. Collecting data like this is dangerous, have you not heard of the wrench attacks from doxx'd people from data breaches?

• 
  Pyro (@NotoriousPyro) reported 57 minutes ago

  @krakenfx @WatcherGuru No, I sold it at 100k and I bought a long time ago. Now the returns are garbage.