Kraken status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Kraken users through our website.

• Mobile App (58%)
• Transactions (17%)
• Login (17%)
• Transfer (8%)

Live Outage Map

The most recent Kraken outage reports came from the following cities:

City	Problem Type	Report Time
Valence	Mobile App	15 days ago
Stockholm	Mobile App	24 days ago
Province de Liège	Mobile App	1 month ago
Mannheim	Mobile App	1 month ago
Paris	Mobile App	1 month ago
L’Étrat	Login	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Kraken Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Maija Rousell (@hueprints) reported 3 minutes ago

  @enfaserem @krakensupport Did you still need help?

• 
  xenu (@xenumonero) reported 6 minutes ago

  @Kozik571 @krakensupport No, they are slow-playing a delisting.

• 
  WOO X (@_WOO_X) reported 10 minutes ago

  WOO X, a leading global centralized digital asset exchange, and Payward Services, the B2B infrastructure platform from Payward, the company behind global crypto platform @krakenfx, have signed a Memorandum of Understanding (MOU) with the intent to bring crypto trading to WOO X's European users through Payward Services’ trading-as-a-service offering. Under the agreement, the companies intend to enable spot crypto trading for WOO X’s EU users powered by Payward's regulated European infrastructure and licensing. WOO X would join a growing roster of financial institutions using Payward Services’ trading-as-a-service offering, including bunq, one of Europe's leading neobanks. Risk Disclaimer: The above content is for general informational purposes only and does not constitute legal, investment, or financial advice. We recommend consulting a qualified independent advisor before making any decisions. WOO shall not be liable for any loss or damage arising from the use of this information.

• 
  Crypto Dyl News (@cryptodylnews) reported 13 minutes ago

  🔔 TODAY: $XRP traders were stunned after @krakenfx briefly displayed an #XRP price of €2,600, sparking speculation across the crypto community. Many believe it was simply a display glitch, while others are debating whether it could have been a liquidity, testing, or pricing error. What do you think? Just a glitch? or something more? 👀

• 
  R 🐙 (@_RahuI) reported 14 minutes ago

  @BeastTheMascot @krakenfx wtf, why not me

• 
  clara (@Shugardaddy217) reported 14 minutes ago

  @krakenfx Hello Kraken. Please kindly inbox me. I have been emailing your supports for 2weeks now over an issue with my deposit. My payment had been on hold please kindly reply to me.

• 
  dennistang (@francistang7) reported 16 minutes ago

  @krakenfx @krakensupport any updates for my issue？ ticket NO. 20456010，no official reply on how the process going on！

• 
  Ƀ Chris (@CryptoChrisG) reported 17 minutes ago

  @krakenfx ai customer support?

• 
  Jason Shaw (@jason_shaw26) reported 18 minutes ago

  Robinhood just opened crypto trading to AI agents. Eligible US customers will connect third-party agents from Anthropic, OpenAI, and xAI's Grok to trade crypto on their behalf. @krakenfx announced their version days ago, Robinhood jumped in almost immediately after. Everyone's racing to cut competitors off before the agentic narrative peaks. Set up runs through agentic accounts via Robinhood's MCP server: define a strategy, set spending limits and guardrails, the agent analyzes markets, rebalances, and submits orders without per-trade approval. The equities/options beta from late May already pulled 70,000+ agentic accounts. Kraken just told CNBC that agentic trading is now core to their app. BNB Chain is building an entire L1 for agent execution. Now Robinhood plugs Claude and GPT directly into brokerage accounts. Everyone wants to be on the AI agents hype wave, or build real utility? What do you think?

• 
  abramelin (@NonFunHuman) reported 20 minutes ago

  @krakenfx FIX YOUR WITHDRAWAL ISSUE ON SOLANA

• 
  ZatzSports (@ZatzSports) reported 20 minutes ago

  @krakensupport I want help and I don’t want to talk with ai. I have had my account for more than a year and never had any issues buying or selling then 2 weeks after my last transaction my bank account was -299.00 and said Kraken. After talking I my bank that was reversed but you canceled me

• 
  JRH (@nejca01) reported 21 minutes ago

  Thank you @krakensupport for your professionalism and support. My BBTC recovery was successfully resolved and my funds were safely returned. This experience confirmed why Kraken has such a strong reputation for customer support. I truly appreciate your help. 🙏

• 
  Sean (@GinisBottleSZN) reported 22 minutes ago

  @AH2965600315 @FabrizioRomano @krakenfx hes good but if they had even better like an out and out striker i think they would be near impossible to beat

• 
  Mr Akinola (@akin91276) reported 27 minutes ago

  @FabrizioRomano @krakenfx It’s about to go down again….history want to repeat itself again. Argentina v France 💙🇳🇬🫶

• 
  Olivia Vande Woude (@cryptoreine) reported 31 minutes ago

  Imo, here's why Kraken pursuing a banking license makes institutional sense... @krakenfx is layering a regulated banking wrapper around its crypto business, to unlock deposit powers, payment rails, & institutional grade trust that exchanges cannot access. 3 reasons: -Deposit economics. Pure exchanges live on volatile trading fees. A banking license enables deposit taking, equalling a) cheaper funding, b) predictable revenue, and stickier relationships. Revolut's 2018 Lithuania license was foundational to scaling into a €40B+ business with diversified products. This reveals a similar playbook. -Access to tradfi rails. Fedwire, SWIFT, SEPA, ACH, direct central bank access require banking status. Kraken Financial (Wyoming SPDI) already secured a Fed master account in March 2026 (the first for a crypto-native firm). An EU banking license would deepen integration globally. Institutional treasuries and corporates routinely avoid moving meaningful capital via unlicensed exchanges due to risk/compliance/policy constraints. -RWA unlock. As tokenized bonds, equities, funds, & receivables scale, institutions demand regulated custody + banking-grade infrastructure for assets. Kraken has already moved aggressively: acquired Backed, listed RWAs, & built institutional offerings. A Lithuanian banking license removes an adoption blockade. Kraken appears to be executing a hybrid strategy: crypto infrastructure PLUS regulated banking (not abandonment of either).

• 
  BawdyAnarchist (@BawdyAnarchist_) reported 31 minutes ago

  @FiatDemise @xenumonero @krakensupport They probably always intended to do this. When Jesse exited, they were just waiting for a matter of time. The slow creep. **** 'em. Scumbags

• 
  MfersClub (@jbixmfer) reported 36 minutes ago

  Warning to Kraken users. My Kraken account was suddenly closed without notice, while I still have assets inside and no access to withdraw. Exchanges may review accounts, but suddenly closing an account without prior notice creates serious risks for users’ funds. @krakenfx

• 
  James 🇻🇦 (@JamesClips22) reported 36 minutes ago

  Anyone who uses crypto stay away from @krakenfx made a few thousand in deposits the past couple of weeks, made one withdrawal of £800 and they’ve locked my account for 3 days with zero communication, not even an email. AI bot refuses to put you through to live support too

• 
  ➖ (@Yield_Forger) reported 37 minutes ago

  @krakensupport Ok, thanks. Hey, just a quick follow up, on an unrelated topic: While Saylor was stacking bitcoin the price stayed down or flat. Now, that there’s news that he’s selling some bitcoin, the price should go up now, right?

• 
  🌊BohemiaN💧 (@XRPDRAGON) reported 37 minutes ago

  @DefendDark @Ripple @krakenfx Is it correct that the XRP price becomes a **** if ripple obtain a license?

• 
  Theoretical Physicist (@Theo_Physic) reported 38 minutes ago

  @krakensupport Fine, but to be fair, you could put some info that MOVR migration in under review or something!!! It would be better this way than not having any info at all and I have to seek help on X. That put #Kraken in a bad light in my opinion. BTW, responses from your AI are chat rubbish.

• 
  FUNCURVE👁️‍🗨️👁️‍🗨️ (@FUNCURVEMEDIA) reported 39 minutes ago

  @krakenfx Rubbish You guys restricted my account for no reason You guys should enable my withdrawal now Poor customer service

• 
  pcash890 🇵🇹 (@officialpcash) reported 40 minutes ago

  @krakenfx Why is my coin still pending after 6 business working days? This is frustrating

• 
  Sacha (@SachaXRP) reported 41 minutes ago

  @krakensupport actually stuck on verify identity step since 24hours here, i'm on both computer and my phone i can't load the verify page fully bugged. wtf ?

• 
  leo (@bahboi_leo) reported 46 minutes ago

  @krakenfx Kraken, I can’t find my money it’s been more than two weeks now, no email from y’all the support acct on X, no feedback from them also

• 
  Diety Dan (@DanDiety81649) reported 48 minutes ago

  @FabrizioRomano @krakenfx Is it me or do I think Norway Vs Argentina would have been good to watch more than England low block

• 
  JustMrPaper (@kachi_pbm) reported 49 minutes ago

  You can’t outwork a failed system. Let’s not lie. THE REASON WE ARE NOT LANDING REMOTE JOBS SO EASILY IN THE TECH SPACE ANYMORE IS BECAUSE OF WHERE WE ARE FROM. Your rejection emails don’t even get to the HR. And if it does once they see you are from Nigeria, they don’t want to do anything with you IMMEDIATELY. Think I’m capping? I was supposed to land a job to join the ux team for @krakenfx that pays me at least $10,000 a month especially with my understanding of crypto and how my passion for their service. I went through their interview and passed the stages. They loved me. But guess what? They see I’m from Nigeria and boom, I don’t get it. They even said in mail “We encourage you to revisit opportunities with Kraken should your location change” Nigeria you are killing dreams !

• 
  BittBurger (@BittBurger) reported 49 minutes ago

  Hey @krakenfx @krakenpro - @krakenpro - Nearly $1.5 million just disappeared from my account when I initiated VAULT. No explanation. Just new warning emails that a suspicious "withdrawal" was initiated and my account is now "restricted" with a zero balance. No reply from support in nearly 24 hours. And I'm I'm not allowed to call anyone. Not a single Vault email or explanation. Just a zero balance and "we have locked your account". This level of incompetence and ****** messaging is quite frankly unforgivable. If initiating a Vault scares the **** out of your customers, empties their portfolio, and then locks down their account for possible fraud, you are not qualified to continue remaining in custody of my money.

• 
  TriumphAnt LY Crypto (@TriumphAntGo) reported 53 minutes ago

  @krakenfx how I would fix thee, let us count the ways 1 limit orders should be +/- not + only. Then choose +/- NO default, broken part of @Webot_com 2 should not hide limit behind instant, NO default, choose! 3 a waste, all 1 to3 should be in these bottom buttons, simplified for beginners, as I described above. 4 WHY? How does these help? 3 letters and they do not fit. Too complicated to slide them to the left, or get rid of them, placed by the full name as EVERY other app does

• 
  Alex (@Alex57924649) reported 55 minutes ago

  @krakensupport Kraken has became a joke, I tried to change some info on my account, in an hour I got emails from 3 different agents. Really? Is this customer support? Been a customer for many years and I dont even get a decent resolution to a simple matter with all requested documents sent?