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Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Kraken users through our website.
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Website (41%)
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Mobile App (32%)
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Transactions (18%)
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Login (5%)
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Withdrawals (5%)
Live Outage Map
The most recent Kraken outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Santa Fe |
Website | |
 Cuauhtémoc |
Mobile App | |
 Mississauga |
Website | |
 Pordenone |
Website | |
 Carlet |
Website | |
 Chartres-de-Bretagne |
Mobile App |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
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Centerfielder
(@Centerfiel18335) reported
@RobinhoodApp your support person hung up on us during a call when I told them my limit order did not execute As you have gotten bigger the service has gotten worse. For crypto use @krakenfx
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Just a crypto hobby nothing more
(@RageSomeMoreBro) reported
@krakenfx Last month I transferred almost 2,000 LINEA from MetaMask to my Kraken. It has yet to process, I’ve been waiting for support to get back to me but nothing yet. Can anyone tell me what’s going on
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youANDme
(@youANDme_Martin) reported
@krakenfx Sent some XLM to my @krakenfx account — fully confirmed on-chain, correct Kraken address — but the UI showed no memo requirement. Now Kraken keeps my funds for 30 days before recovery. This can’t be good UX or customer treatment. Really frustrating tbh!
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Capone
(@4xCapone) reported
@krakenfx @krakenpro @krakensupport I accidentally sent ltc to my btc address. Any way you guys can help me get this money back?
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Nico
(@Nogutsnoglory66) reported
@krakenfx @Aster_DEX Why not available in Europe? $hype is also available in Europe. Whats the problem??
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accalyuh
(@electrohaiku) reported
i ******* used @krakenfx thinking they would be different but its so much worse than coinbase like holy **** i had to wait a week and now i still have to wait further to withdraw?? irritating as **** i canceled that subscription right away
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Atmosphere Risks
(@Atmosphererisks) reported
@austinoakes Getting boring now the constant torture! I prefer @krakenfx they just don’t **** around!
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SakonnetCapitalPartners ⭕️🐂
(@sakonnetcapital) reported
@krakensupport @krakenfx euro withdrawals aren't working
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youANDme
(@youANDme_Martin) reported
@jespow @salesforce Sent 20,000 XLM to my @krakenfx account — fully confirmed on-chain, correct Kraken address — but the UI showed no memo requirement. Now Kraken keeps my funds for 30 days before recovery. This can’t be good UX or customer treatment. Really frustrating tbh!
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cryptoRobin
(@cryptoRobinnnnn) reported
@krakenfx @krakenpro Lock up your crypto, the @krakenfx piracy team is setting up their next big thievery of their customer base
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Bluey
(@0xbluey101) reported
@SuiInsiders @SuiNetwork I’m not selling. @krakenfx won’t let me because I made the stupid mistake of sending vsui and hasui and they claim they don’t support it, even though the tokans are sitting there idle.
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沉浮 🌊RIVER
(@chenfu1985) reported
@krakenfx @KrakenInsto @pete_rizzo_ Dear Administrator, I transferred USDT from Binance to your exchange using the BSC chain. The refund issue has not been resolved. I hope you can help me solve it, please. This is the work order number I opened at your exchange: #19295531
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cutnutz35
(@arazi43) reported
@krakenfx @TheBTCTherapist Kraken pumping up this garbage. Priceless.
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Cc
(@Amila12Cei) reported
@strongholdpay @krakenfx Your customer service does not provide adequate attention to several problems that are occurring. Are the tokens going to be stolen?
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youANDme
(@youANDme_Martin) reported
@krakenpro @krakenfx Sent some XLM to my @krakenfx account — fully confirmed on-chain, correct Kraken address — but the UI showed no memo requirement. Now Kraken keeps my funds for 30 days before recovery. This can’t be good UX or customer treatment. Really frustrating tbh!
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Santiago Velez ☀️ 💧🏴☠️🪝🌊⚒️
(@Santiag78758327) reported
@_markpeat @krakenfx supports it, and I support them.
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youANDme
(@youANDme_Martin) reported
@krakenfx @arjunsethi Sent some XLM to my @krakenfx account — fully confirmed on-chain, correct Kraken address — but the UI showed no memo requirement. Now Kraken keeps my funds for 30 days before recovery. This can’t be good UX or customer treatment. Really frustrating tbh!
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Collectors HQ | $DOG 🐶🧙♀️$MIM |
(@DOGofBitcoinHQ) reported
@krakenfx @krakensupport help a $DOG out here 🐶 I am trying to buy a lot of crypto using this exchange and after 12 hours of using the app and not even reaching my daily max limit I was Immediately restricted from spending any further. I understand this is a security thing, but if there nothing I need to do on my end, I would like to understand why i am not notified to do any further verification or anything, I just set up 2FA today when I started using the account. Also how to increase daily max limit w/o pro 😭
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i like pokemon
(@gaslightgary27) reported
@krakenfx thanks for having technical errors all day during this buying opportunity that i couldnt transfer from my back account. total coincidence
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Zerp Derp
(@pronoman) reported
@krakenfx Never left. All this **** is just noise - y’all weak mf’rs can’t handle.
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SolPub
(@SolPub2) reported
@zaimiriQ @krakenfx That's incredibly frustrating, especially after they confirmed they could help. Hope they resolve it for you soon.
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Just a crypto hobby nothing more
(@RageSomeMoreBro) reported
@krakensupport I’m not sure, I sent it via MetaMask and gave support all the info needed to show I sent it and I haven’t heard anything back.
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S̾t̾e̾p̾p̾n̾Rx
(@SteppnRzR) reported
I would have been better off keeping my ******* funds in my decentralized wallet all along. **** centralized exchanges. Someone got in my Google account which allowed them to gain access to my @krakenfx funds and took it all. $DOG, $BTC, $ETH, $PEPE, $MIM Gone.
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ilia
(@ilia_el_pro) reported
@Can29992312655 @UXLINKofficial @krakenfx can i dm you i have same problem wanna sue them i dont know if you have same problem
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Alessia
(@Alessia_63) reported
@krakenfx "The depreciation of fiat currency is slow and implicit; the appreciation of Bitcoin is structural and inevitable." "The more obvious the problems in the monetary system, the more justifiable Bitcoin's existence becomes."
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Freddy
(@zednomadz) reported
@PepecoinDaily @krakenfx It said send a small amount to be sure if the address is correct, not the network. I never had issues with them either until I had which is a very unpleasant experience. The issue here is obvious no idea why you feel the urge to defend them when it says DOT network….
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Sam.usduc
(@doogiewoozer) reported
@RedactedBG @krakenfx Do I get to guess? I think we are building parallel systems to usdc. Most notably, the ability to trade new pairs with $usduc as underlying. Like basically trade **** coins with the power of unstable coin in your sails. Correct?
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RLU5D
(@RLU5D) reported
@krakenfx your website sux ***....has become slower than a glacier....takes 1 full min. After choosing portfolio; then takes another full minute to get to the withdraw page, THEN am not even able to ( like in the previous YEARS) withdraw 1/3 of the total....wait THERE'S MORE
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Chapo
(@El_Crypto_Chapo) reported
@krakenfx @KrakenInsto @pete_rizzo_ The very last block of $BTC will to be mined ~ around the year 2140. So roughly 115 years from now, for 5% Or about 99.9% in 2040 or so. That’s a century for .1% ‘inflation’ HARDEST MONEY to ever exist
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Uri Rosenzweig
(@UriRosenzweig1) reported
@krakenfx @WatcherGuru At this point … only hunting Maduro by Monday will help me …. So don’t call Ronald or tell him to buy the damn deep !