Kraken status: access issues and outage reports
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Full Outage Map
Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
Problems in the last 24 hours
The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Kraken users through our website.
- Login (58%)
- Transactions (17%)
- Website (8%)
- Mobile App (8%)
- Transfer (8%)
Live Outage Map
The most recent Kraken outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Paris
|
Transfer | 8 days ago |
 Toronto
|
Transactions | 8 days ago |
 The Dalles
|
Login | 18 days ago |
 Bonn
|
Transactions | 1 month ago |
|
Zwischenahnerfeld
|
Login | 2 months ago |
|
Yukon
|
Website | 2 months ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
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Jonny Dee (@0xJonnyDee) reported@krakenfx Down, since you jinxed it Kraken!
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Z3r0w 🔶 Traders (@_Z3r0wTraders) reported@krakensupport Hey @krakensupport, thanks for the reply. —We know the on-chain 0.5% tax burn exists, but the community really appreciates exchanges like Binance that go further by burning LUNC from their own trading fees every month and publishing the reports. —This has burned billions and shown strong support. Would Kraken consider doing the same? —It would mean a lot to the global LUNC holders who are still building and believing in Terra Classic’s recovery.
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Man78 👨 (@Man19788) reported@krakenfx @chainlink I can't believe you are doing it, just now. I never thought Kraken wouldn't be working with Chainlink infrastructure. But it always better to be late than Never
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Lazy (@Michaelzy_dev) reportedmy @krakenpro verificiation has been pending for almost a week now. The site says it's meant to take only a couple of hours. Any help @krakenfx @KrakenDesktop
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SLANTED Inn (@SlantedInn) reported@krakenfx @coinfessions Help with mass burns Kraken. Why not buy 5.56t and stake them. Lock them out of circulation… turbo the hell out of running LUNC back.
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Los.ink (@BiaLos) reported@No1s_NFT @krakenfx No slowing down
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Mesoshi Akamato (@MesoshiNFT) reported@krakensupport U replied but u didnt solve anything.. While the $KAT price was 0.013$ I bought from 0.1$ there is fat finger issue and site didnt ask me to confirm the price 10x price difference.. I will share from here to puplic for every body see the issue which u dont want to understand
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Mesoshi Akamato (@MesoshiNFT) reported@krakensupport @jespow how many times I need try getting ur support? U didnt care since 3 months.. Do we need to share every where for to solve the issue and to care ur customers?? Why dont you help or try to understand ur customers??
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HWSS SplitScreen (@HSplitscreen) reported@krakensupport any update on the payment issue? Been 9 hours since I did 2 purchase orders and the money is no where to be seen. Whilst I understand there is an issue there is no updates on the status page
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Z3r0w 🔶 Traders (@_Z3r0wTraders) reported@aricyk1 @krakensupport If you support the community, the community will support you!
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Rupaq (@Rupaq_) reported@krakensupport Your team is working on it for hours now.
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Izak (@Izakvdm) reported@krakensupport So when trying to request support about not being able to log in, I have to log in ... please explain the lack of basic procedural/logic thinking?
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AzzyX (revenge arc) (@AzzyXlife) reportedMy dev Mark Karpeles @MagicalTux solving the quantum computer problem at the @TheBitcoinConf where he was a celebrity player in the @krakenfx MTG game 🔥 DRtvTCzfiKGhCVREmBbZdN9sB8PHeq9KdRZ3VmFhpump
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BlockBusiness 💹 (@blockbusinessOF) reported@krakenfx @WatcherGuru The worst exchange in the world, support doesn't respond, they're holding my USDT, don't use Kraken.
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wolf of.Neo - ₿ ( Web3 enthusiast ) (@lockyer83) reported@NeoX_Intern @krakenfx Masssssive 🚀 millions of new crypto users about to start earning $GAS for hodling $NEO, taking advantage of one block finality and 3 second block times, not to mention the ability to enter the EVM world with Neo X 🔥
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Twitton don piña (@WelmercitoDe_e) reported@krakenfx When will they issue their token? Please, but don't let the maximum supply exceed 200 million so it can grow.
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Martchelo (@martchelo_eth) reported@ChainLinkGod @xStocksFi @krakenfx Tokens are backed 1:1, just checked their site. Very interesting
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LD11 (@LD_PD111) reported@krakenfx Kraken customer service is next level
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🧡mR.BuLL🧡 (@zackdozes) reported@krakenfx Kraken only support meme **** and gambling, pump n dump. Kraken is scam platform. Careful guys. Dont follow this scammer or you will lose money. Kraken is not for future. Only gambling place🖕
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*** $DOG ᛤ (@FreedogecoinCom) reportedIf you are not stacking $DOG BITCOIN I can't help you. @xverse @krakenfx
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cointivity (@cointivity) reported@brian_armstrong I’m no longer a “customer” - I know a drop in a bucket. I think it’s time CB goes back to its roots, just be a simple BTC or KAS wallet and leave the rest to @krakenfx
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Frank (@FrankXaccount) reported@krakenfx If it goes down = buy! If it goes up = celebrate! Bitcoin to $48K ... !
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adrian defi (@0xadriandefi) reported"Which crypto platform should I use?" is the most common question I get asked by UK clients. It's also the wrong first question. The better one: what risk am I actually taking on by using this platform? @coinbase , @krakenfx and @Revolut can all be useful access points. They are not the same tool. Coinbase: simple on-ramp for beginners. UK-regulated, smooth interface, custody handled for you, which is also the catch. Kraken: more control for informed buyers and larger positions. Cleaner withdrawals, but the operational complexity bites people who never move past the beginner phase. Revolut: convenient for small amounts and existing app users. It was built as a bank that does crypto, not as a place you'd hold for years. The mistake is treating "easy access" as the same thing as "good structure." The platform is only the entry point. Before you pick one, the questions that actually decide whether the platform fits: 1. How long do I plan to hold? 2. How much will I deposit? 3. Will I move funds off the platform? 4. Do I need bank-style cash management? 5. Who else needs to access this if something happens to me? 6. Do I have a record of how I funded the deposit? 7. Have I talked to my tax adviser about reporting it? For small first steps, convenience can be fine. For serious capital, convenience is not a strategy. Crypto access is easy now. Crypto structure is still where most people make expensive mistakes.
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Cucklife (IQ 294,5) (@enjoyshow589) reported@krakenfx @SECPaulSAtkins @FTC its working again for now. not deleting this until a few hours have passed
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the builder 🟪 (@cristian_xrpl) reported@krakenfx @MoneyGram Money gram? Too expensive. **** off
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IronRed | SandHive (@IronRedSandHive) reported@krakenfx @MoneyGram It's only a matter of time before this gets shut down. Be careful, fam. 9 months to a year MAX!
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Gunawan (@gunawan201x) reported@JessiDavis79165 @krakenfx Being early matters, and @krakenfx nailed it with AERGO/HPP support.
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Bobolumao (@wangbo11234) reported@KrakenSupport Hi, I have been waiting for my Ink Points to be credited for over a week. I already submitted a support ticket but only received an automatic reply with no further update. Please help escalate my case. Thank you. @krakenpro
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crogs (@crogs) reported@krakensupport I'm.switching phones. My password was never saved. The reset email does not go to my inbox or spam folder. Only email I've received is to refer people. I need access before I can turn in my old phone. Why is it so hard to get a live person?
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BitcoinMusic (@ayewaken) reported@danheld @krakenfx They're also one of the only exchanges support #lunc and #ustc deposits/withdrawals in the USA