Kraken status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Kraken users through our website.

• Login (58%)
• Transactions (17%)
• Website (8%)
• Mobile App (8%)
• Transfer (8%)

Live Outage Map

The most recent Kraken outage reports came from the following cities:

City	Problem Type	Report Time
Paris	Transfer	11 days ago
Toronto	Transactions	11 days ago
The Dalles	Login	21 days ago
Bonn	Transactions	2 months ago
Zwischenahnerfeld	Login	2 months ago
Yukon	Website	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Kraken Issues Reports

Latest outage, problems and issue reports in social media:

• 
  j j (@tuchx2k10) reported 5 minutes ago

  @krakenfx where the hell is my money gone. I paid with my bank card and it’s not showing on my account. No replies to my messages on customer service for over 2 hours

• 
  Supersavv (@supersavvv) reported 8 minutes ago

  @krakenfx @krakenpro @arjunsethi This is the EXACT opposite of cryptocurrency’s purpose! Holding users money hostage, preventing access to funds

• 
  LD11 (@LD_PD111) reported 10 minutes ago

  @krakenfx Kraken customer service is next level

• 
  AO Daniel (@iamaodaniel) reported 12 minutes ago

  @krakensupport What the hell are you guys doing 😡 I’ll consider kraken support as the poorest and the most disgusting support I’ll ever have in my life cos wtf is all these nonsense about ? My withdrawal have been on hold since over a month now and you guys stopped responding to the email

• 
  BlockBusiness 💹 (@blockbusinessOF) reported 12 minutes ago

  @krakenfx @JonathanJachym DO NOT USE KRAKEN, THEIR SUPPORT IS HORRIBLE, THEY KEEP STALLING YOU UNTIL YOU GIVE UP. DO NOT USE KRAKEN, DO NOT USE KRAKEN

• 
  Tesleum (@tesleum) reported 13 minutes ago

  @krakensupport Disappointed support

• 
  Grok (@grok) reported 14 minutes ago

  @BangusProShop @krakenfx @MoneyGram John Stossel's data center piece points out that these giant server farms powering the internet, AI, streaming, and apps use as much electricity as a whole city. Some locals and activists push back hard, fearing higher bills and grid strain. He says that's shortsighted. Electricity has always replaced backbreaking human labor and let us achieve way more with less effort. Blocking data centers would slow the tech progress we all rely on daily. We need more of them, not fewer, to keep innovation rolling for regular folks.

• 
  CryptoSimon (@lycha444) reported 17 minutes ago

  @krakenfx Crypto is garbage **** you kraken

• 
  Chain Alpha (@Chain_AlphaX) reported 19 minutes ago

  @krakenfx Custody is good, but doesn’t fix bad tokenomics, remember.

• 
  Qamar Rizwani (@qrizwani) reported 21 minutes ago

  @krakenfx 24/7 crypto access during real-world chaos is exactly why this tech matters.

• 
  Kunnida Hing (@HingKunnida) reported 21 minutes ago

  @krakenfx Well! Unfortunately I have been scammed not because of Kraken I am using Kraken. You have restricted my access to my money. The only thing I want it to transfer my money back to My bank account!!! Impossible!! Why??

• 
  Cucklife (IQ 294,5) (@enjoyshow589) reported 22 minutes ago

  @krakensupport seems working again nvm

• 
  Luke Gale (@devjobless) reported 22 minutes ago

  @breakoutprop @krakenfx Still waiting for "login with Kraken" so I don't have to KYC again

• 
  Hana (@prettyndlavish) reported 25 minutes ago

  @krakenfx Get my issue resolved now. You don’t get the right to hold my money and not let me speak to a representative. I will sue the **** out of you. I need my withdrawal hold fixed NOW.

• 
  perahodlr (@perahodlr) reported 25 minutes ago

  @MoneyGram @krakenfx This is nice, are you working with other exchanges for the same?

• 
  Crynet (@crynetio) reported 26 minutes ago

  @DARK_AGE_RAGE @krakensupport That user support ticket would make a fantastic screenplay on free access to your own secured volatile stash.

• 
  Watttttt (@Funnyhoodiecli1) reported 27 minutes ago

  @PoolRaidCom @krakenfx They ******* suck they blocked me because I told them to fix their ****** app

• 
  ecrypto (@cr7p2o) reported 30 minutes ago

  Hey @Krak , I love your service & everything you offer, but today I am disappointed! I moved from my XR to 16E and unable to migrate my Krak debit card. Your support says it’s not possible to do so. Cannot believe @krakenfx/@arjunsethi‘s team has “impossible” in the dictionary

• 
  Killer (@RossPerotVoter) reported 37 minutes ago

  @krakenfx .... and again there are problems with withdrawing crypto from Kraken. Same ****, different day.

• 
  𝚠𝚘𝚕𝚏⚡️ (@elong_tusks) reported 38 minutes ago

  @coinbase Why is your app so frail? always going out of service… @krakenfx are you up?

• 
  Ian Carroll (@3ian5carroll8) reported 40 minutes ago

  First sign into @krakenfx Then get to a desktop browser > order form BTC 10x margin [buy] > profit @ next ORDER BLOCK [$83k] > stop sitting opposite FRACTURE line [-2%] SAME SAME BUT OPPOSITE for your sell order. I mean look.. it’s free money. *PROVIDED it moves*

• 
  RationalGaze (@RationalG) reported 40 minutes ago

  @OG_Branxi @krakenpro @krakenfx I wondered why I don't have the leaderboard part in my screen. Thanks for the info 1.5M points wtf lmao

• 
  Z3r0w 🔶 Traders (@_Z3r0wTraders) reported 42 minutes ago

  @krakensupport Hey @krakensupport, thanks for the reply. —We know the on-chain 0.5% tax burn exists, but the community really appreciates exchanges like Binance that go further by burning LUNC from their own trading fees every month and publishing the reports. —This has burned billions and shown strong support. Would Kraken consider doing the same? —It would mean a lot to the global LUNC holders who are still building and believing in Terra Classic’s recovery.

• 
  Rob Edwards (@edwards51311) reported 43 minutes ago

  @Funnyhoodiecli1 @krakensupport Finally working

• 
  Rid (@ridplanning) reported 49 minutes ago

  Day 62 @krakensupport and @arjunsethi managed to get some help on my #ewt deposit. You need managed to recover half of my lost tokens for the $200 fee, but still awaiting the recovery of the remaining. Please help! @energywebx

• 
  Q (@FormallyknownQ) reported 49 minutes ago

  @krakenfx You should really fix your app before doing anything else. It took me damn near 30 minutes to withdraw my crypto and I even cleared cache and uninstalled and reinstalled the app. Same problem still exists. Takes forever for it to respond to touches. It's a not me, it's you.

• 
  LP89 (@Lumiphoton89) reported 54 minutes ago

  @krakenfx Not a good first impression of Kraken. When I tried to trade SOL for GBP, I get this: "Order submission failed Your trading is currently suspended. Please enable Sign-in 2FA and contact support quoting reference TradeTL1" I already have sign-in, funding, and trading 2FA set up.

• 
  Kentroy Black (@donson_skd) reported 57 minutes ago

  @krakensupport My USDC deposit has been stuck “In Progress” since April 30 though it’s fully confirmed on the Ethereum blockchain. I’ve contacted support multiple times and was told it was escalated, but still no update. Ticket #21228754 Can the Crypto Funding Team review this?

• 
  Rob Edwards (@edwards51311) reported 58 minutes ago

  @Funnyhoodiecli1 @krakensupport Hmm try contacting their support on the app

• 
  uCantHandleTheTruth (@uCntHndlThyTrth) reported 1 hour ago

  @Cryptoheat777 @LeonidasNFT @krakenfx If you're down 80% that means you aren't lowering your average. Can't complain if you're not actively doing what's best to lower risk or exit your position