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Kraken

Kraken status: access issues and outage reports

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Full Outage Map

Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.

Problems in the last 24 hours

The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Kraken users through our website.

  • 58% Mobile App (58%)
  • 17% Transactions (17%)
  • 17% Login (17%)
  • 8% Transfer (8%)

Live Outage Map

The most recent Kraken outage reports came from the following cities:

CityProblem TypeReport Time
Valence Mobile App 14 days ago
Stockholm Mobile App 23 days ago
Province de Liège Mobile App 1 month ago
Mannheim Mobile App 1 month ago
Paris Mobile App 1 month ago
L’Étrat Login 1 month ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Kraken Issues Reports

Latest outage, problems and issue reports in social media:

  • bob200617
    bob (@bob200617) reported

    @Those101Things @FabrizioRomano @krakenfx i think france look the best, spain have been poor but they havent lost in like 25+ games i think and only 1 goal conceded all tourney, argentina have been messi or nothing and england haven been okay but it just feels like its there tournament idk its just working for them.

  • DumaineFre20322
    Frederic Dumaine (@DumaineFre20322) reported

    @krakensupport 📷📷Exchange — short report/request Subject: Stolen funds — urgent freeze request (police case # 2026-59967) Message: Hello — I’m reporting theft of XRP/XLM; funds traced to the following cold‑wallet address: [HdhVpqcczmbGxowMuHf9ASb3EjNBdoFUzgjc8fe49WGV]. Report by [Zeroshadow] (case #2302) attached. I am contacting publicly via X: @DumaineFre20322. Please urgently: 1) monitor/flag these addresses and any inbound/outbound flows; 2) freeze or block withdrawals from accounts linked to these addresses if possible; 3) advise next steps and where I can submit the full report/evidence. Thank you.

  • TannerW47087
    TanManCan (@TannerW47087) reported

    @krakensupport Yes I'm well aware of your status page hence me quoting directly from it in my post... The status page hasn't given any actual updates, "We are continuing to investigate this issue." isn't an update, it's a holding statement that fails to provide any substantive value...

  • Ricky9Forbes
    Ricky Forbes (@Ricky9Forbes) reported

    @duffJwan @FabrizioRomano @krakenfx Good point. They love wrecking **** in Paris. I detest the place. Was there a few years ago and hated every second of the place.

  • LVRDVADR
    LVRD VADR (@LVRDVADR) reported

    you ******* morons make customer service impossible …. 1.5 million liquid to buy btc with and you have me talking to a ******* AI @coinbase dumb ***** moving the shmoney to @krakenfx

  • _xprof
    PROf (@_xprof) reported

    @FabrizioRomano @krakenfx Please, tell whoever wrote this script to tone down the pressure a bit. Else some people might not make it to the final episode 🤭😭😭

  • jbixmfer
    MfersClub (@jbixmfer) reported

    Warning to Kraken users. My Kraken account was suddenly closed without notice, while I still have assets inside and no access to withdraw. Exchanges may review accounts, but suddenly closing an account without prior notice creates serious risks for users’ funds. @krakenfx

  • Jadcrypt02
    ᴊᴀᴅᴄʀʏᴘᴛ (@Jadcrypt02) reported

    @FabrizioRomano @krakenfx An absolute dream bracket. There is zero room for error now. Drop your ultimate hot takes below—who is getting completely humiliated in this round?

  • akin91276
    Mr Akinola (@akin91276) reported

    @FabrizioRomano @krakenfx It’s about to go down again….history want to repeat itself again. Argentina v France 💙🇳🇬🫶

  • edras6843
    Edras (@edras6843) reported

    @Nsp1rd @krakensupport Why ******** would we do that the same ******* response time and time again. Kraken is the biggest ******* **** snot crypto app there is. They funded the World Cup and can’t even send the funds we need. Dogshit **** them and **** you

  • jjordanpho
    MONSTERTELETUBBYTOY (@jjordanpho) reported

    @FabrizioRomano @krakenfx Wtf is this Argentina path to the finals that ******* ridiculous LMAO

  • officialpcash
    pcash890 🇵🇹 (@officialpcash) reported

    @krakenfx Since on Friday, I was told my complaint has been forwarded to the relevant team, This is 3 business working days later, I still haven’t receive any positive response or feedback. My coin is just hanging without any information concerning why and when it will be release.

  • depress1f
    Jean Deconfiance (@depress1f) reported

    @krakensupport @Sstepbndn There is a support department. We want it to work, no to DM an X account. Stop with this way of doing things.

  • EvelynGMusic
    Chevy (@EvelynGMusic) reported

    @krakensupport Dude ive been unable to access y'all's app for DAYS the second I put a few hundred dollars and traded crypto. What the hell is going on

  • TheHighlightSho
    Ou-Go (@TheHighlightSho) reported

    Extremely disappointed by @krakenfx. New customer, spent a significant amount of money and they just blocked my withdrawal out of nowhere. Been blocked since Friday. Never happened to me on any other exchanges. Escalated a few times but no solutions offered. WTF. @krakensupport

  • denzil_dme54093
    Dr. Evil (@denzil_dme54093) reported

    I deposited the wrong crypto currency on the Kraken platform ( something they don’t accept) so I wrote to their support center… I knew the funds were lost ( in the back of my mind) The amazing support team kept in touch and I got the funds back. @krakenfx . Thank you.

  • FerdaPressbox
    Ferda Press 🍺 (@FerdaPressbox) reported

    @FabrizioRomano @krakenfx Predicted this ****!! LFG Flo!!

  • junecollections
    June (@junecollections) reported

    @FabrizioRomano @krakenfx Portugal **** up not to finish 1st sha but we move..

  • KayZero83
    🇵🇸K Zero (@KayZero83) reported

    @MBinNawaf @FabrizioRomano @krakenfx France is top favorite what do you mean? I don't have high expectation for argentina, i know defending world cup is almost impossible. Only brazil that historically able to do it, if you ignore italy because earliest tournaments were like mini world cup.

  • tywlowk9785
    Tywlowk (@tywlowk9785) reported

    @edras6843 @krakensupport Same issue I’m going through these guys holding my damn funds saying this manual review bull **** and it’s been one ******* week, they need to sort this **** out

  • heyimpete123
    Pete! (@heyimpete123) reported

    @SapoNFTz @kingfud @krakenfx I’ll never give you fat **** holders a cent

  • francistang7
    dennistang (@francistang7) reported

    @krakenfx @krakensupport any updates for my issue? ticket NO. 20456010,no official reply on how the process going on!

  • Utdridwan
    RIDWAN ★ 🇵🇹 (@Utdridwan) reported

    @FabrizioDaily @krakenfx Down to blockbuster

  • Tompsom0
    Tompsom (@Tompsom0) reported

    @FabrizioRomano @krakenfx Argentina's the only team here with a real chance at lifting this. Switzerland will give them problems but Messi doesn't lose in knockouts when it matters. Final: Argentina vs Spain. Book it.

  • JamesClips22
    James 🇻🇦 (@JamesClips22) reported

    @kubathefirst @krakensupport Can you dm me mate got the same issue

  • MauBwoy
    Johnson Kamau kariuki (@MauBwoy) reported

    @FabrizioRomano @krakenfx Robbery and zero football because nowadays football is a big scum and a betting company site of today💯

  • sibrie
    sibrie-America First (@sibrie) reported

    @krakenfx I am replying here to your response from my review of your awful platform Kraken. As there is no way to contact live support

  • CalmnessWithin
    Towards Blissful Moments (@CalmnessWithin) reported

    @krakensupport Thanks for the quickly reply. I've sent multiple "share feedbacks" that was sent many months ago, yet there has been no updates on the issues.

  • TannerW47087
    TanManCan (@TannerW47087) reported

    @BeldexCoin When can I expect to finally have access to my coins on @krakensupport ???? It's been 22 days of hearing "soon"... 22 days is not soon... 22 days is getting to the point of flat out ridiculous...

  • JamesClips22
    James 🇻🇦 (@JamesClips22) reported

    Anyone who uses crypto stay away from @krakenfx made a few thousand in deposits the past couple of weeks no problem, made one withdrawal of £800 and they’ve locked my account for 3 days with zero communication, not even an email. AI bot refuses to put you through to live support.