Kraken status: access issues and outage reports
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
Problems in the last 24 hours
The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Kraken users through our website.
- Login (58%)
- Transactions (17%)
- Website (8%)
- Mobile App (8%)
- Transfer (8%)
Live Outage Map
The most recent Kraken outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Trenton
|
Mobile App | 9 days ago |
 Paris
|
Transfer | 26 days ago |
 Toronto
|
Transactions | 26 days ago |
|
The Dalles
|
Login | 1 month ago |
 Bonn
|
Transactions | 2 months ago |
|
Zwischenahnerfeld
|
Login | 2 months ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
-
AngryHerring (@AngryHerring) reported@krakenfx @WhiteHouse you are good bro, the aliens are not targeting your site
-
Rigo Cruz (@LankyGBC) reported@krakenfx What’s going on with my money I put over $100 into your app and have yet to have any form of support this has been going on for 5 days every time I get a email it’s just them saying there going to bring it to a specific person or something I want my money
-
Michael A Herington (@MichaelLocus) reported@krakenfx @coingecko Why cant I bit digibyte on your platform? Wtf
-
Rigo Cruz (@LankyGBC) reported@krakenfx This is the 6th day now you guys have been withholding $114 from me that I deposited and not a single person has contacted me yet about this. I’ve reached out to every form of support and no one has helped me in the slightest #21510161
-
Will (@willyyuuum) reported@SpursOfficial @krakenfx PLEASE. DONT. LET. US. DOWN. AGAIN
-
Rigo Cruz (@LankyGBC) reported@krakensupport They’ve been withholding my money for five days and I haven’t been able to contact anybody I’ve messaged and reached out to every former support and I’ve got nothing back in return only AI
-
NinjaTurtle (@Web3cryptoPump) reportedBTC liquidity is tightening as volumes shift toward memecoin hype. BTC 4h RSI at 42, testing 200 SMA support. Exchange outflows via @glassnode suggest HODLers aren't budging. High-conviction culture beats raw specs. @krakenfx @APompliano watch the $64k pivot. #BTC #Trending #SOL
-
A (@eee888eee999) reported@krakenfx On May 28, I transferred 9,999.4 USDT from HTX to Kraken. Kraken immediately froze my account without any notice or explanation. At that time, due to the UK sanctions against HTX, some other exchanges also temporarily froze funds coming from HTX. However, most of those platforms have already lifted their restrictions and resumed normal operations. Kraken is the only platform that is still keeping my account frozen. The review process is extremely slow, and I still have not received a clear explanation or resolution. How is this any different from robbery?
-
暴富小王子 (@jufacai8) reported@krakensupport @JamBlamkazamm Please check the private message. I need help.
-
Artem Titov (@TitovArtem) reported@krakensupport Almost 8 days since my USDC Sui deposit is stuck. First “end of week”, now “maybe next week”. No ETA, no access to funds. How is this acceptable?
-
Kev 🔶 (@CryptoKevinx) reported@krakenfx Kraken pump my **** bro
-
Rigo Cruz (@LankyGBC) reported@krakensupport My ticket #21510161 this is the 6th day with no response you guys stole 114$ from me and are not responding or doing anything to help resolve this matter
-
MRKEL (@sabot120) reported@avax @krakenfx Big scam dont add money inside this garbage
-
Cheryl (@Yinepu2025) reported@krakensupport Hey wtf where is the security on your notifications ? A notification on your phone pops up and click on it it opens your crypto ffs.
-
CRYPTOforCHANGE (@CRYPT0forCHANGE) reported@krakenfx I’m locked up… send help
-
ozil to assist you (@oziliThankGod) reported@SpursOfficial @krakenfx Why is tel still playing If we go down, it will all be tel fault
-
♡ Rosie ♡ (@snowytiaa) reported@MagikDonGonz @SpursOfficial @krakenfx last match he was pretty decent for the first half, just the second he came out of the dressing room again he turned into prime garnacho (absolute ****)
-
Rigo Cruz (@LankyGBC) reported@krakenfx This is now the sixth day no help I deposited $114. Why have I not been contacted about resolving this issue yet? You guys are withholding my money this is my support ticket. #21510161
-
Jag8211 (@jag8211) reported@krakensupport I just purchased a small amount of BTC using Instant Buy when the price reflected $66,921. However, my order execution shows a price of $67,730. This is day light robbery on your part and unethical practice. Pathetic service to loot your customers.
-
AuroXD (@auroxdkick) reported@krakenfx Hello Kraken, I’m reaching out regarding a USDT deposit that was credited to my account on Wednesday. Immediately after the deposit arrived, the funds were transferred to one of Kraken’s hot wallets without any action on my part. I have already contacted support multiple times, but I feel that my case has not been properly addressed. I’ve been making USDT deposits on a weekly basis for months and have never experienced any issues until now. This situation is very concerning, and I would greatly appreciate a thorough investigation into what happened to my funds. I have been waiting several days for a resolution and would be grateful for any assistance in recovering my money. Thank you for your time and attention. I look forward to hearing back from you soon.
-
Groetjes (@LennSmit) reported@krakenfx anyone can help me? I switch from Coinbase thru kraken and did a low deposit to check. But for now I will definitely stay on Coinbase… I wait already 24 hours for a payment in ETH on kraken.
-
Chris Liberty (@Chris4Liberty) reported@krakensupport I haven’t been able to log in for many hours.
-
NinjaTurtle (@Web3cryptoPump) reportedMassive whale inflows into BTC exchanges despite USDT/USDC depeg jitters. Glassnode NVT signals BTC is undervalued at $64k, but watch the 200 SMA support. If stablecoin reserves tighten, volatility spikes. @Cointelegraph @VitalikButerin @krakenfx #Trading #Web3 #Gem
-
Herr von ₿rrrr (@LHodlemort) reported@krakenfx Consider the following scenario: You have an utxo you transfer to kraken to sell, you are Bitcoin a **** so you have a coldcard. Now kraken puts you sats on hold and asks you to verify your address. Kraken does not support bip322 and no other utxos on that address. Your actions?
-
The Meme Godfather (@DaMemeGodfather) reported@krakenfx trying to get support for a deposit can you help?
-
Daniel Levy (@idonthaveacluee) reported@SpursOfficial @krakenfx Come on.. what ********. We need to win
-
Passerby (@KhazarMafia109) reported@Trezor @krakenfx 1) YOU negligently allowed 3rd party access to sensitive customer-wallet-facing links to YOUR 'In Browser' Suite. 2) YOUR Trezor1 prompts users to put seed phrase into a browser, which you admit is not 'best practice' 3) YOU'VE stonewalled customers affected by this breach.
-
D Projects | Domains (@Comentaar) reported@veda_labs @Sentora @krakenfx 5. Stablecoin / depeg risk Because the strategy borrows and uses stablecoins, a stablecoin issue can impact the vault. 6. Liquidity risk The 5 days is the standard waiting period, but during market stress withdrawals may be slower or more difficult if liquidity is unavailable.
-
AuroXD (@auroxdkick) reported@krakensupport All I want is for my funds to be returned. The USDT that I deposited was transferred to one of your hot wallets without any action or authorization from me, and I still have not received a satisfactory explanation as to why this occurred. I urgently need access to these funds and would appreciate a prompt resolution. Please investigate this matter and return my money as soon as possible.
-
Dave Woodward (@FarTooManyDaves) reported@SpursOfficial @krakenfx Up or down the 1st thing we sort in the close season is those stupid squad numbers.