Kraken status: access issues and outage reports
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Full Outage Map
Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
Problems in the last 24 hours
The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Kraken users through our website.
- Login (58%)
- Transactions (17%)
- Website (8%)
- Mobile App (8%)
- Transfer (8%)
Live Outage Map
The most recent Kraken outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Trenton
|
Mobile App | 7 days ago |
 Paris
|
Transfer | 24 days ago |
 Toronto
|
Transactions | 24 days ago |
|
The Dalles
|
Login | 1 month ago |
 Bonn
|
Transactions | 2 months ago |
|
Zwischenahnerfeld
|
Login | 2 months ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
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Rigo Cruz (@LankyGBC) reported@krakensupport Hello, my name is Edwin Cruz. This is my support ticket. 21482160 i’ve been trying to get in contact with you guys for over 50 hours and not a single person has responded back yet. The only thing I’ve gotten is something saying that I owe $10 but when I try to pay, it won’t
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WORLDWIDE ASSET RECOVERY 👨🏼💻 (@Recovery_guards) reported@MrJBurd @MrJBurd If you’ve been scammed on #krakenfx and lost access to your funds?.. We need help recovering your lost/stuck funds on crypto,reliable and efficiently,notify now on X with the proof of scams transactions to file a conplaints..
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WORLDWIDE ASSET RECOVERY 👨🏼💻 (@Recovery_guards) reported@KyrilVanBree @KyrilVanBree notify if you are also an affected victim of #krakenfx scam, or any form of crypto_related scam with evidence of transactions,reach out on X with a Dm to file a report for recovery help..
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Rigo Cruz (@LankyGBC) reported@krakenfx Hello, my name is Edwin Cruz. This is my support ticket. 21482160 i’ve been trying to get in contact with you guys for over 50 hours and not a single person has responded back yet. The only thing I’ve gotten is something saying that I owe $10 but when I try to pay, it won’t
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PitoPlata (@pitoplata1) reported@krakenfx Leg down
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戴维斯双击🔶 BNB (@btc10086) reported@krakensupport @TimOgilvieX Is he your Kraken technical support? Is he responsible for handling emails?
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Daniel Levy (@idonthaveacluee) reported@SpursOfficial @krakenfx Come on.. what ********. We need to win
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Grod (@grod_gg) reported@vstarbanks @krakenfx Damn, tried customer service?
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hggg🔻 (@Homero23G) reported@Sylogbu @krakenfx Oh please, its down 95%+ from all time high and down 60%+ just this past year alone… it’s absolute trash and you know it.
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Dave Woodward (@FarTooManyDaves) reported@SpursOfficial @krakenfx Up or down the 1st thing we sort in the close season is those stupid squad numbers.
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American Crypto Guy (@Adam_Ogilvie_) reported@krakenfx You'll never have to sell it to access its value. $DGB
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RobinDotBD (@robindotbd) reported@dahud_mj @krakensupport HTX connect wallet issue??
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Jackyhood.eth | 📝 (@MechinePAN) reported@krakenpro WARNING to all traders: @krakenfx is holding my 100,000 USDC deposit with ZERO real communication, and now they even forced-closed my Ticket #21467245 as "RESOLVED" when nothing is fixed. Ignoring emails, sending vague responses, and shutting down complaints—your customer service is a total sham. I need a real manager to step in and release my funds NOW! @KrakenSupport
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Monkee (@Monkee620) reported@krakenfx Possible you can borrow with XRP as collateral? Long time customer here.
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Pemburu Bansos | ETHGas ⛽ (@Sedaprasanyaad) reported@CRYPTOBOYSN @krakensupport @krakenfx If you sent usdt on bsc network to your kraken account, and your fund will not refund by them. Because they not support this network. Hope they will added usdt bsc chain.
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𝕾𝖆𝖑𝖙𝖞𝖘𝖆𝖑𝖒𝖔𝖓 (@Saltysalmon24) reported@krakenfx 💰 Price Per Slice 1 slice = $250 million 1 bite = the price of a Lamborghini 1 pizza crumb = house down payment money
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David 🍀 (@DavidOfSolana) reported@krakensupport I cant figure out how to send a DM. My support ticket is (21405798). I sold over $500 worth of LINK, and there is no transaction and no money. My LINK basically just vanished when I hit "sell"
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tinz (@TinayeChigidi) reported@SpursOfficial @krakenfx Today we go down
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Isabella De Mello (@glboi97281375) reported@MeMexc2222 @krakensupport Message @Rick_cybertech for help
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Passerby (@KhazarMafia109) reported@Trezor @krakenfx 1) YOU negligently allowed 3rd party access to sensitive customer-wallet-facing links to YOUR 'In Browser' Suite. 2) YOUR Trezor1 prompts users to put seed phrase into a browser, which you admit is not 'best practice' 3) YOU'VE stonewalled customers affected by this breach.
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Marcus | Macro Strategist (@Marcus_Analyst) reported@krakenfx Fiat loan? Another way to get ****** if you dont track ****.
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charles wine (@charl3sw1n3) reported@krakenfx All eat quid before pizza any day anytime for some BTC let’s set this up. went to Branson MO wax museum and ate a cricket for a ticket so I’m down for whatever
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Top Blast Bitcoin (@TopBlastBitcoin) reportedI think the only problem is @krakenfx and others offer 5% on USDC alone and that beats every savings or whichever account at every bank. When the public finds out, all cash could be tokenized. Does your regular checking account at bank earn 5% APR? 💀
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Enzo Lobo (@h4t3rsgonnah4te) reported@proofofcar @krakenfx @lobothewolfpup the most frustrating thing here is Kraken didnt say why? Volume, higher than other runes on Kraken (Not shitting on other runes just being objective) Community still strong On the development side I can really say its top 1 Supporting the ecosystem: always like wtf.. why?
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Chiyo (@ChiyoSolana) reported@vstarbanks @krakenfx The ******* EU is going on. I had nothing but issues this entire year bec of their anti money laundering "updates". !
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Rigo Cruz (@LankyGBC) reported@krakenfx Hello, my name is Edwin Cruz. This is my support ticket. 21482160 i’ve been trying to get in contact with you guys for over 50 hours and not a single person has responded back yet. The only thing I’ve gotten is something saying that I owe $10 but when I try to pay, it won’t
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MattP 𝙋𝙧𝙞𝙨𝙚 (@MattP_Prise) reported@mehmetter10 Will probably need to check out @krakenfx at this point. Pretty shocking experience from @CoinbaseSupport. I've never had an issue before, but not being able to access my own funds for days isn't acceptable. What other exchanges are worth looking into?
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AuroXD (@auroxdkick) reported@krakensupport All I want is for my funds to be returned. The USDT that I deposited was transferred to one of your hot wallets without any action or authorization from me, and I still have not received a satisfactory explanation as to why this occurred. I urgently need access to these funds and would appreciate a prompt resolution. Please investigate this matter and return my money as soon as possible.
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Andrei (@andreisafk22) reported@SpursOfficial @krakenfx Cmon Spurs we’re all counting on you to stay up so West Ham can go down and we get Fernandez for 40 mil
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BSCN (@BSCNews) reportedKraken Launches Bitcoin Yield Product Kraken (@krakenfx) has rolled out a new Bitcoin $BTC vault product offering users a 2.5% annual yield. The exchange said the product is non custodial and designed for long term Bitcoin holders seeking passive returns. Kraken partnered with crypto infrastructure provider Veda to simplify access without requiring wrapped Bitcoin or complex wallet management.