Kraken

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Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.

Problems in the last 24 hours

The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Kraken Outage Chart 11/18/2025 20:10

At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Kraken users through our website.

  1. Mobile App (38%)

    Mobile App (38%)

  2. Website (29%)

    Website (29%)

  3. Transactions (19%)

    Transactions (19%)

  4. Withdrawals (10%)

    Withdrawals (10%)

  5. Transfer (5%)

    Transfer (5%)

Live Outage Map

The most recent Kraken outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesChattanooga Mobile App
VenezuelaCaracas Website
SpainOviedo Website
SwitzerlandZürich Mobile App
GermanyÖstringen Mobile App
United KingdomLondon Mobile App
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Kraken Issues Reports

Latest outage, problems and issue reports in social media:

  • BitcoinRundown Bitcoin Rundown (@BitcoinRundown) reported

    @CanteringClark Was able to withdraw from both @coinbase and @krakenfx without any issues.

  • ABigThingBadly vivek.pcc.eth (or ravishanker.eth) (@ABigThingBadly) reported

    Hi @coinbase your new and supposedly urgent for some reason verification process is ****. It takes forever and doesn’t work but the fail is at the last stage. If this isn’t fixed without me having to spend all day on it, I’ll withdraw and switch to @krakenfx.

  • bikiniftx_ Patricia Harris (@bikiniftx_) reported

    @ftxcapers425 @krakenfx @Nedimyrtsvn I know of this, stop sharing so it won't stop working anything soon :)

  • Aurelian_Irimia Aurelian Irimia (@Aurelian_Irimia) reported

    @krakensupport But do you have connectivity issues every week or every two weeks? Because this has already happened to me more times. Next time I'll withdraw all my funds and I'm going to switch to another exchange.

  • HarharKhabib Harhar Khabib (@HarharKhabib) reported

    @cryptoworld202 @Gemini Other than that I’d say @krakenfx but mostly because their UI is so **** that I doubt anyone could figure out how to steal from them if they can’t even figure out how to use the platform.

  • NakaMoBTC Chuck (@NakaMoBTC) reported

    @krakenfx So I just tried to withdraw and never got a 2fa code. I tried the “having trouble with 2fa” link, entered my master key and was told I’d get a bypass code. It never came. WTF? You stopping withdrawals too?

  • kissssssd Kik kic (@kissssssd) reported

    @krakensupport hello there. Any updates on parachains? Page has been down for two weeks now and users are missing out...

  • kissssssd Kik kic (@kissssssd) reported

    @Kraken__Support @krakensupport **** off scammer

  • dazed_crypto Daz3.eth 𓅓 (@dazed_crypto) reported

    @krakenfx save me. You asked me to turn on 2FA and now I can’t log in with the code it’s generating and I have an open trade!! HELP! Also tried resetting and says bypass code sent and nothing received

  • Cryptic_Sami Sami (@Cryptic_Sami) reported

    @krakenfx Can we have some assurance that our personal information is safe? Lots of rumours are circulating that FTX has leaked the verification information of its customers. I'd love to know that Kraken values its customer privacy? Thanks.

  • The_JUDii 🟣 Justin Giudici (@The_JUDii) reported

    @kaizendigital11 @CoinDesk @krakenfx You got an issue with me summarizing something for people who don't have time to watch the video lol

  • __L1NK__ K (@__L1NK__) reported

    @krakenfx Still no effort in recovering Matic sent over wrong chain. Yes, this is human Error. People make mistakes, thats why proper companies provide decent failsaves.

  • ookachucka1 ookachucka (@ookachucka1) reported

    @AngelAkiyta @krakenfx @cryptocom idk, it's going to be interested for the next few months but I do hope they make changes about ALL transparency and not just lip service.

  • NickBalazs Nick Ballz (@NickBalazs) reported

    Blockfi seems to be going down too. At this point the only exchange I can reccomend is @krakenfx they've done so well for me and others. But keep in mind a substantial amount of what you own should always be in cold storage.

  • nguyenl25723420 nguyen luan (@nguyenl25723420) reported

    @krakenfx @neworldgen420 I lost $20,000. Can I ask for an addition? I just want to pay off my debt and start working on setting up my curriculum. this is my eth wallet address 0xF3755DB213E75989739249aB8614aa6B4B007072

  • Celis23085691 crypto BNB (@Celis23085691) reported

    @krakenfx Where is your own support about lunc

  • init5_ init5 (@init5_) reported

    @mintedcalamity @krakenfx working fine for me

  • bullonthewall alol (@bullonthewall) reported

    @krakensupport Issue been solved. Thanks

  • B3p01 ₿-3PO (@B3p01) reported

    @krakenfx Don't let us down @jespow @krakenfx ✊

  • Dubble_tapp Tapiami (@Dubble_tapp) reported

    @krakenfx You guys have the worse customer service, my 2factor account Device got damaged and I have sent @krakenfx countless emails and they have ignored them all. Do not use kraken to buy crypto guys. I’ll get locked and they don’t give a shi*

  • GarySidhuDDS GarySidhuDDS (@GarySidhuDDS) reported

    @krakenfx why is the site down?

  • soulg_gr 𝔾𝕖𝕠 𝕊𝕠𝕦𝕝 (@soulg_gr) reported

    @krakensupport Also in all browsers the site kick me out and when I try to re-login I get message "Something went wrong. Please take a look at these common sign-in issues." Yes I recaive an authorize e-mail, I gave autorization and after some time happens the same again with out any e-mails.

  • solanobahn ashpool parody of ashpool 🦀 (@solanobahn) reported

    @HaileyLennonBTC Yeah maybe they could not litigate US exchanges that offer margin (@krakenfx), revisit the rules for who has access to it (e.g. not just millionaires), and allow futures, particularly for those who just want to hedge spot bags. Maybe then traders won't seek out non-us exchanges.

  • SatoshiNagamot2 Satoshi Nagamoto (@SatoshiNagamot2) reported

    @krakenfx Proof of reserves doesn't matter if someone else has access to it

  • innothought Inno (@innothought) reported

    @ABigThingBadly @coinbase @krakenfx maybe to slow withdrawls

  • GarySidhuDDS GarySidhuDDS (@GarySidhuDDS) reported

    @krakensupport why is the site down?

  • dannydiekroeger danny ⚡️ d (@dannydiekroeger) reported

    next i'd like to double-down on sales and marketing, as my features have clear product-market fit need to get more visibility to enterprises (i estimate the swap feature can save companies like @krakenfx @bitrefill @walletofsatoshi about 65% on their liquidity operations)

  • lninsights lninsights (@lninsights) reported

    @krakenfx Are you lightning deposits not working?

  • oxinon_dev Hans Tischer (@oxinon_dev) reported

    @Knejben @krakenfx Yes, i use my Yubikey for my Login on Kraken

  • commagen01 oliver (@commagen01) reported

    @krakensupport @AnastasioSays Hi, happy customer with you since months, what about the fiat I hold on @krakenfx for orders, is that guaranteed or ?