Kraken status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Kraken users through our website.

• Mobile App (58%)
• Transactions (17%)
• Login (17%)
• Transfer (8%)

Live Outage Map

The most recent Kraken outage reports came from the following cities:

City	Problem Type	Report Time
Valence	Mobile App	6 days ago
Stockholm	Mobile App	14 days ago
Province de Liège	Mobile App	28 days ago
Mannheim	Mobile App	28 days ago
Paris	Mobile App	28 days ago
L’Étrat	Login	28 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Kraken Issues Reports

Latest outage, problems and issue reports in social media:

• 
  IAMVEGASCHICK (@GOVhackersNmyPH) reported 9 minutes ago

  @krakenfx HACKERS TOOK OVER MY ACCOUNTnMY PHONE STOLE MY CRYPTO TOLD U GUYS&TRIED FILLING OUT FORM HACKERS BLOCKING ME FROM SENDING!KAI AI I NEED TO SPK W/HUMAN REP! DAMMIT I NEED HELP! NOV 2023 LAST TIME N MY ACCOUNT! WAS VEGASCHICKS@YAHOO THEN VEGASVANCITYGITYGIRL@aol took over

• 
  𝓒𝓮𝓼𝓪𝓻 𝓘𝓿𝓪𝓷 𝓩𝓪𝓶𝓫𝓻𝓪𝓷𝓸 (@CapaRoja95) reported 11 minutes ago

  @FabrizioRomano @krakenfx But what happened to ties lol Ties are gay AF now nobody has **** to complain about anymore LMAO

• 
  RWA Insider (@RwaInsiderX) reported 12 minutes ago

  @krakenfx The risk nobody mentions: Canton is private and permissioned. Trade data hides from the public chain. Great for banks. But liquidity then depends on institutions showing up, not on 1,000s of DeFi wallets. Slow lane.

• 
  Cityguy 📊⚽🏆🐐 (@princenelloboy) reported 12 minutes ago

  @GhaithAli151904 @FabrizioRomano @krakenfx My prediction is 4:1, calm down and watch Messi

• 
  Pi buy Pi pay (@valuespreading) reported 12 minutes ago

  @krakenfx I support any exchanges and institutions has MiCA-Licensed.

• 
  GiSar (@sar_gian) reported 14 minutes ago

  @krakensupport KRAKEN APP SUCKS. THEY SCAM. SUPPORT IS BULLSHIT. APP IS BS. THEY ARE BS

• 
  TanManCan (@TannerW47087) reported 15 minutes ago

  @krakensupport Yes I'm well aware of your status page hence me quoting directly from it in my post... The status page hasn't given any actual updates, "We are continuing to investigate this issue." isn't an update, it's a holding statement that fails to provide any substantive value...

• 
  Ray (@primeray333) reported 16 minutes ago

  Why is #kraken #krakensupport the only exchange that can’t trade $H. They say it’s a problem with humanity’s gateway but no other exchange is having issues. They froze it for 9 days causing holders to lose money. Seems like they don’t want liquidity leaving their platform.

• 
  Jefe (@Ghost_OMM) reported 16 minutes ago

  @krakensupport @daliliu834 Your replying to others posts but actual customers with real problems you ignore ?

• 
  Andres (@MacroPerch) reported 17 minutes ago

  @krakensupport Ok, since you cannot help, can I escalate the ticket? You are confirming my $810 is gone, and it would be too resource intensive to retrieve.. Can I submit any further request to get help?

• 
  India Crypto Research (@icr_indiacrypto) reported 18 minutes ago

  @CoinDesk @krakenfx @solana 2,500 tokens, most of which never had a path to a centralized exchange before. Settlement under 60 seconds, fees under a cent, no seed phrase. Kraken just gave retail users access to the exact liquidity window that used to belong only to people who could run their own wallet.

• 
  保护安琪拉的狄仁杰 (@angmuzik11) reported 19 minutes ago

  @krakensupport Ticket #21797210. Kraken’s official Chinese Telegram support told me receiving funds from any crypto wallet/platform was permitted. After an HTX/Huobi-related USDC deposit, my verified account was restricted and I was told to apply for a BVI Specific Licence. I have submitted SOF and licence materials. Please escalate to compliance/sanctions.

• 
  AH29⚽️ (@AH2965600315) reported 27 minutes ago

  @GinisBottleSZN @FabrizioRomano @krakenfx Dani Olmo is looking sharp and hungry He is a goal away from getting on a scoring run Merino aswell could help with putting calm in the net next 3 games

• 
  Soblin (@Soblin07) reported 28 minutes ago

  @star_okx Europeans who use #Binance, Please withdraw your funds from Binance and deposit them on other exchanges such as @krakenfx $DOG Army support the one that values transparency, compliance, and fair treatment of all projects and communities!!!

• 
  TanManCan (@TannerW47087) reported 32 minutes ago

  @BeldexCoin When can I expect to finally have access to my coins on @krakensupport ???? It's been 22 days of hearing "soon"... 22 days is not soon... 22 days is getting to the point of flat out ridiculous...

• 
  olivemybestlife (@IamMrOlive) reported 33 minutes ago

  @krakensupport worst support ever ! Waiting three weeks on Priority ticket!

• 
  Ray (@primeray333) reported 33 minutes ago

  @krakensupport What discussions exactly are you having with the Humanity team? What issues are you trying to resolve? It’s been over a week with zero updates and no timeline. Just be honest and tell us what’s actually going on.

• 
  Jinx (@Lucario_Litten) reported 34 minutes ago

  @FabrizioRomano @krakenfx Argentina shouldn’t even be in this since they needed FIFA corruption to help them get through so bad that even Stevie Wonder could see it the corruption and he is blind

• 
  Edras (@edras6843) reported 40 minutes ago

  @Nsp1rd @krakensupport Why ******** would we do that the same ******* response time and time again. Kraken is the biggest ******* **** snot crypto app there is. They funded the World Cup and can’t even send the funds we need. Dogshit **** them and **** you

• 
  leogarbarino (@leogarbarino1) reported 40 minutes ago

  @DavidLRipley @GovPritzker Hey @KrakenSupport, our corporate onboarding has been delayed for 4 weeks with no helpful responses from the standard support channel. As an operating business, we urgently need this escalated to the institutional compliance team to manage our treasury. Ticket: #21429690

• 
  ohhghetto (@ohhghettoo) reported 41 minutes ago

  @Krak can easily takeover any banking branch in the UK single handed banks are already closing down or being forced to adopt crypto , just use @krakenfx

• 
  @Xzbit12 (@geofrei31) reported 42 minutes ago

  @solana @krakenfx All that's left is to review the issue of $SOL inflation and, if possible, burn it down to make it explode like @HyperliquidX

• 
  Ray (@primeray333) reported 43 minutes ago

  @krakenpro @krakenfx @follis_ #krakenfx #krakensupport are you going to compensate me for locking $H I even have documentation that I was chatting with you and wanted to withdraw when it was at .60 cents, it’s in your support messages. There’s no issue with $H gateway, you locked h for 9 days purposely

• 
  mohamedvall99 (@mohamedval35330) reported 44 minutes ago

  @DavidNhlapho @FabrizioRomano @krakenfx Impossible

• 
  nuria var (@AdrianoGenghi) reported 44 minutes ago

  @krakensupport Is from 8/06 I have deposit in pending is not possibile !! I can’t have any human support only bot that say evrytime the same thing @krakensupport this is my ticket # 21583980

• 
  Kodark🃏 (@kodarkweb3) reported 47 minutes ago

  @Hodl_fm @krakenfx Regulation is the real catalyst. The products matter, but access matters more.

• 
  Mr Market (@dogreadsnews) reported 51 minutes ago

  @krakensupport Ticket # 2159057. I completed the requested security affirmation but my account remains restricted and support has stopped responding. Please escalate.

• 
  James 🇻🇦 (@JamesClips22) reported 57 minutes ago

  Anyone who uses crypto stay away from @krakenfx made a few thousand in deposits the past couple of weeks, made one withdrawal of £800 and they’ve locked my account for 3 days with zero communication, not even an email. AI bot refuses to put you through to live support too

• 
  Hussain Zulfiqar (@hussainzulz) reported 59 minutes ago

  $TAO is leading the decentralized AI race. First @krakenfx, now it's @OKX showing its support for the Bittensor ecosystem. Long-term bullish.

• 
  Yousif (@wacko_4) reported 1 hour ago

  @FabrizioRomano @krakenfx Can’t believe we already down to 8 teams 😔 going so fast