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Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
Problems in the last 24 hours
The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Kraken users through our website.
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Website (33%)
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Login (33%)
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Mobile App (20%)
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Transactions (13%)
Live Outage Map
The most recent Kraken outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Login | ||
| Transactions | ||
| Login | ||
| Mobile App | ||
| Mobile App | ||
| Login |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
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goatyᶠᵉᵉˢʰ 🍊,💊
(@Goaty_Feesh) reported
@krakenfx @Krak One time I incorrectly wrote "cheeseburger fund" for the memo on a stx transfer 😬 the customer support person let it slide and I got the funds for the cheeseburger the same day 🍔🫶
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Alom khan
(@AlomKhanf) reported
@krakenfx @Krak 24/7 live support was most important, no hacking issue any time. I love use kraken platform because verry safe exchange. Thanks kraken team for thinking about community
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Cipherkage24
(@Cipherkage) reported
@NodeOpsHQ @krakenfx When $NODE said “infra is the meta,” nobody listened. Now @krakenfx just made it impossible to ignore. This is your final warning before liftoff. Let’s go full beast mode on July 31
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Pete Prez
(@petepresneill) reported
@krakenfx / @krakenpro has debanked me for 2 full days now. No warning. Transactions well under approved limits. @krakenpro level KYC. Provided payslips and all to get approved only 3 days ago. Then almost immediately… account is frozen. Can’t access my funds. Haven’t said a word so me since they blocked it either. Just silence, and no response to support emails. All I did was buy some $XRP $XLM $HBAR and try move it to my Ledger wallet.
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Meme
(@fortnite69xd) reported
@krakenfx @Krak Kraken was my go to from 2022 to 2024 till u stopped letting me recieve crypto and i had to switch to binance since your support never tried to help or replied back with solution 😭
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Sjen_Anoubis 🧪
(@sjen_anoubis) reported
@krakenfx @Krak Sinds my start in crypto @krakenfx was my going to platform. its a solid platform ... And know they pledged there support for $DOG and possibly other runes like $LOBO, $PUPS, $MIM , ...
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ɱɑყɑɱɑεʂƚɾ
(@0xMayaMaster) reported
@krakenfx 1st need to fix X
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Benjamin A. Zeliska
(@benizeliska) reported
@krakenfx @Krak Best support, even here on X. Also no shady CEO with a ugly *** gf
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0xGenmoji
(@0xgenmoji) reported
Choosing a CEX is about trust. For me, @krakenfx's commitment to Proof of Reserves isn't just a feature, it's the foundation. Throw in a support team that actually saved my trade at 3 AM once and a UI that doesn’t feel like I need a pilot's license to operate... and the choice is clear. It’s the grown-up exchange that still knows how to have fun. 🫡 #Kraken
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nirob vai
(@Novelhhp) reported
@krakenfx @Krak Since kraken launch 2011 no any hacking issue. Full of security and most safe exchange. We can relax if we save our fund in kraken exchange. Best exchange ever
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Mr. loba "⛺" "🧙♂️,🛠️" "Anomage"🧙♂️,🧙♂️
(@jerifvai) reported
@krakenfx @Krak I USE KRAKEN FIRST 2023... when i realise this is b est site for btc...love it
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George
(@george58900) reported
@krakenfx @Krak 1) It has never been hacked. (Yet) 2) The live customer support is unbeatable compared to other exchanges.
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Brad
(@bradprkr) reported
@krakenfx @Krak Kraken has always been the go-to since the first time I used it. I like the aesthetics, I like who runs it, I like the customer service, I liked that you offered leverage (want that back). Everyone I’ve ever talked to about crypto I referred them to this exchange.
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Peter Presneill
(@petepresneill) reported
@krakenfx / @krakenpro has debanked me for 2 full days now. No warning. Transactions well under approved limits. @krakenpro level KYC. Provided payslips and all to get approved only 3 days ago. Then almost immediately… account is frozen. Can’t access my funds. Haven’t said a word so me since they blocked it either. Just silence, and no response to support emails. All I did was buy some $XRP $XLM and try move it to my Ledger wallet.
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Rickyy
(@ini_rickyy) reported
@krakenfx @Krak for trade am using since 2018 and there’s nothing any issue based on my opinion
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DEGEN APE | BIP-420 🐱
(@umarift11131681) reported
@JoshuaS75174162 @ChainRacingClub the one more big exit pump was over when the exact moment when @krakenfx listed dog **** on their exchange and it has made lower high and making a new lower low aka super berish.
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Sir Jeff Garzik
(@jgarzik) reported
.@krakenfx Please add a Web3 deposit experience. "Copy address" method is antiquated and error-prone.
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goatyᶠᵉᵉˢʰ 🍊,💊
(@Goaty_Feesh) reported
@krakenfx @Krak One time I incorrectly wrote "cheeseburger fund" for the memo on a stx transfer and the customer support person let it slide and I got the funds for the cheeseburger the same day 🍔🫶
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Soumen.eth
(@Msoumen619) reported
@krakensupport And what for those who spend their money to complete the **** guild task associated by ink team??no values there??and now you are saying ink airdrop will be for kraken active client..then you should confine the task within kraken app..what need to open it publicly!!!!!**** team.
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Calgarywrx
(@RoluxS888) reported
@krakenfx @Krak Canadian customer Kraken is my go to exchange for BTC. Whenever there are market fluctuations, I am always able to complete my trades, unlike my multiple experiences with Coinbase where their servers get too busy.
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Usman
(@0x_Usman) reported
@krakensupport Good day, please my account (Public id: AA85 N84G 5TKT LPEI ) identity verification has been pending for more than a day now, kindly look into my issue as i want to use my account urgently. thanks
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Gotti
(@gotti0x) reported
@krakenfx @HousecoinOnSol Time to double down
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Bullum 🎮
(@bullumCrypto) reported
@krakenfx @Krak dont care about 1000$ tbh but just wanna say using Kraken `cause its the best CEX objectively, best support and least bs. Never had a single issue. Any other CEX makes me want to vomit
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Appelcore 🧡 $DOG 🐐💨 LFGOAT
(@AppelTheGoat) reported
@krakenfx @Krak ..powerhouse, all while keeping its community-first ethos. Their customer support doesn’t make me feel like I’m shouting into the void (looking at you, certain other exchanges). ..
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ola
(@gaffar_olamide) reported
@krakenfx @Krak Consistency and Stability Kraken was the last CEX i tried after failure and bad services from both Binance and Coinbase. Since using @krakenfx I have never had problems, funds never stucked, no log in/withdrawal issues. It just works.
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Marni
(@Marni_magic) reported
@krakensupport Really need some help. I tried to transfer crypto to Kraken Wallet and it restricted my account. I’ve been waiting for an email to fix this. It’s been over 48 hours and no one reached out to me. Could you help me please?
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𝐏𝐑𝐈𝐍𝐂𝐄 🧬
(@Nigro_S0L) reported
@krakenfx @Krak Kraken is a go-to cryptocurrency exchange because of its strong security, wide range of cryptocurrencies, user-friendly interface, competitive fees, high liquidity, regulatory compliance, and good customer support.
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Jordan // Vim
(@jordan_vim) reported
@krakenfx @Krak Good platform has been around for a long time. Never had problems using it.
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Bug π(Pi plug🇰🇪)
(@s_ndarera) reported
@krakenfx @Krak Kraken's my go-to because they champion real innovation like listing $DOG a pure Bitcoin meme coin with no VCs or insiders. It's about the people and Kraken gets that Plus their 24/7 support? Unmatched Here's to 14 years of leading the charge! #14YearsofKraken
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Frank.eth👾
(@iamfrank001) reported
@NodeOpsHQ @krakenfx Absolutely pumped for $NODE landing on @krakenfx! This could be a huge step forward for decentralized computing and the DePIN space. Counting down to July 31. Let’s see how this fuels the next wave of Web3 innovation. 🚀🔥