Kraken status: access issues and outage reports
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Full Outage Map
Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
Problems in the last 24 hours
The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Kraken users through our website.
- Login (54%)
- Transactions (23%)
- Website (8%)
- Mobile App (8%)
- Transfer (8%)
Live Outage Map
The most recent Kraken outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 City of Brussels
|
Transactions | 4 days ago |
 Trenton
|
Mobile App | 13 days ago |
 Paris
|
Transfer | 1 month ago |
 Toronto
|
Transactions | 1 month ago |
|
The Dalles
|
Login | 1 month ago |
 Bonn
|
Transactions | 2 months ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
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Rigo Cruz (@LankyGBC) reported@krakenfx I deposited $114 in Solana and you’re withholding my money. This is the fifth day and yet I have not seen a single person help me. This should not be this hard to resolve.
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Rigo Cruz (@LankyGBC) reported@krakenfx Still have not received any support even though you guys are withholding over $100 for me. It’s been a week now not a single word back from support. This is my ticket #21510161
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J (@jkc0le) reported@krakenfx Hi my funds are stuck in your new beholder platform. I'm receiving an error code for which support and engineers cannot provide an explanation for. I've had an open case for weeks and it's not being resolved. Can somebody please assist and get this escalated. @FTC @krakensupport
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Dillon Dixon (@skybuster76) reportedWhat ******** is going on with the @krakenfx app ? It’s making me update but it won’t update ! I deleted app toner install and it won’t re install
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.... (@lullalelomera) reported@krakenfx Fix my account i need money back 😭😭😭
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zierl (@ShenQuant) reported@krakensupport yeah see this isnt real support lmao, maybe hire some more workers, absolute joke, and ive read HEAPS of people having this issue, seems only since bitcoin has been going down, wonder if you guys are misusing funds
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Garry Howard (@GarryHowark0k) reported@krakensupport PLEASE STOP USING KRAKEN APP. THEY ARE SCAMMING PEOPLES MONEY. NY ACCOUNT SAYS ‘Access Limited for no reason and I MAKE A REPORT to the email and chat support. They still don’t give me my money. It’s the worst app ever. I wish people wake up.GIVE ME back my MONEY
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kean.peer (@KeanZkp2p) reported@BooneW @krakensupport lol they insta respond on twitter but then take 7-10 business days to respond in support gl my guy i wd everything from them ages ago
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Scamcoin (@ScamcoinSPL) reported@krakenfx welcome to the customer support dimension
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Jackyhood.eth | 📝 (@MechinePAN) reported@krakensupport $100k is NOT a small amount! @krakenfx restricted my account without sending a SINGLE warning or compliance email beforehand, causing my deposit of 100,000 USDC to be completely stuck—neither credited nor returned. For a supposedly "regulated exchange," your customer service is non-existent. My support emails are being completely ignored! Is this how you treat users' fund security? I need an urgent explanation and resolution! Ticket ID: #21467245 @KrakenSupport
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J (@jkc0le) reported@krakenfx Hi my funds are stuck in your new beholder platform. I'm receiving an error code for which support and engineers cannot provide an explanation for. I've had an open case for weeks and it's not being resolved. Can somebody please assist and get this escalated. @FTC @krakensupport
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Deftsuo (@deftsuolol) reportedI know there is issues with USDC deposits over ARB, but it's been almost 12 hours guys. @krakenfx @krakensupport Any ETA to resolution here?
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.... (@lullalelomera) reported@krakenfx Fix my account i need money back 😭😭😭
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GG Bond (@BIGBOSS_BRK) reported@krakenfx When will the APT chain support USDC? I see that the APT chain already supports USDT, but not USDC.
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Pathfinding in AI&Crypto (@Pathfinding_AI) reported@krakenfx opened access to a tokenized IPO, while the market is looking at @SpaceX with a $1.75 trillion valuation and a $75 billion IPO plan. In the announcement, the exchange did not name the company, but on June 5 Reuters reported: SpaceX is closed to the PRC and Hong Kong, and Bloomberg reported that applications from there were ordered to be rejected. 🧐 Tokenized IPO - this is participation in a placement through a token inside a crypto exchange. Like an electronic ticket: you submit an application in advance, and on the day of the IPO you receive xStock at the placement price. How does it work? • On @xStocksFi, the token is backed by a share 1:1, but without voting rights. • The scale is already big: in the first year, xStocks gave $30+ billion in volume and 125,000+ unique holders. On May 23, the SEC had already slowed down the innovation exemption for tokenized stocks, but the market is still moving forward. For the user, this is a chance to get into an IPO not through a fund for the chosen ones, but directly through crypto. But geo-restrictions have not gone anywhere, and xStock is weaker in rights than an ordinary share. Tokenization is breaking the fence around IPOs.📝
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Artem Titov (@TitovArtem) reported@krakensupport Almost 8 days since my USDC Sui deposit is stuck. First “end of week”, now “maybe next week”. No ETA, no access to funds. How is this acceptable?
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CRYPTOforCHANGE (@CRYPT0forCHANGE) reported@krakenfx I’m locked up… send help
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Aura Master $$$$$$$$ (@ColbyVollmann) reported@krakenfx please fix the ability to buy and sell AURA immediately!!!
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Patriotsounds (@patriotsounds) reported@BooneW @krakenfx @krakenfx c'mon. I'm your customer too. Why are you asking for this? Absolutely insane. Collecting data like this is dangerous, have you not heard of the wrench attacks from doxx'd people from data breaches?
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Rigo Cruz (@LankyGBC) reported@krakensupport Hello, my name is Edwin Cruz. This is my support ticket. 21482160 i’ve been trying to get in contact with you guys for over 50 hours and not a single person has responded back yet. The only thing I’ve gotten is something saying that I owe $10 but when I try to pay, it won’t
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Rigo Cruz (@LankyGBC) reported@krakenfx Hello, my name is Edwin Cruz. This is my support ticket. 21482160 i’ve been trying to get in contact with you guys for over 50 hours and not a single person has responded back yet. The only thing I’ve gotten is something saying that I owe $10 but when I try to pay, it won’t
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Brandon Thurman (@Bthurmy) reported@karpuzmining @coinbase Had the same issue and I switched to @krakenfx
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Jelle Haandrikman 🇪🇺 / 🇺🇦 🇵🇸 🇨🇺 (@jhaand) reported@DaniMayakovski I doubt they even have the numbers right. A trillion dollars sounds a bit much. Or they're stealing personal wallets from Iranian citizens via centralised exchanges. Which would mean that @krakenfx and @binance would be in deep ****.
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Block Tax (@CryptoTaxG) reported@CoinDesk @krakenfx 56 million forms, a third under $1 — this is what happens when you tax micro-staking rewards and dust payments as ordinary income at receipt. The fix isn't better reporting software. It's a de minimis threshold and a rethink of when staking income crystallises.
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RobinDotBD (@robindotbd) reported@HayekCypherPunk @krakenfx @krakensupport Any problem??
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Cheryl (@Yinepu2025) reported@krakensupport Hey wtf where is the security on your notifications ? A notification on your phone pops up and click on it it opens your crypto ffs.
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Handa (@ananthanda) reported@krakenfx My elderly parents were scammed, and Kraken has now locked access to funds they urgently need returned to a retirement account before a 60-day deadline. Support keeps saying “watch for an email,” then goes silent for days. Please escalate immediately. #crypto
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zierl (@ShenQuant) reported@krakensupport is it too much to ask WHY my funds are on hold? or is that a big scary question for you guys at the support team to answer?
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暴富小王子 (@jufacai8) reported@krakensupport @JamBlamkazamm Please check the private message. I need help.
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Degen hardy (@HardyDegen) reported@OpenEyesLoves @krakensupport Notify @Coin_RecoveryX on x, before it's too late, i had the same issue I wrote to them, mine has been resolved