Kraken status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Kraken users through our website.

• Mobile App (58%)
• Transactions (17%)
• Login (17%)
• Transfer (8%)

Live Outage Map

The most recent Kraken outage reports came from the following cities:

City	Problem Type	Report Time
Valence	Mobile App	16 days ago
Stockholm	Mobile App	25 days ago
Province de Liège	Mobile App	1 month ago
Mannheim	Mobile App	1 month ago
Paris	Mobile App	1 month ago
L’Étrat	Login	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Kraken Issues Reports

Latest outage, problems and issue reports in social media:

• 
  MarkFromNL 🇳🇱 (@MarkUitNL) reported 56 seconds ago

  @Oluwa22km @FabrizioRomano @krakenfx Cause they payed FIFA to fix it for them.

• 
  Tywlowk (@tywlowk9785) reported 1 minute ago

  @krakensupport weeks later there is still a funding holt requiring a manual review and a temporary withdrawal hold, this a a huge inconvenience and terrible service remove this from my account right now i need my money

• 
  WOO X (@_WOO_X) reported 2 minutes ago

  WOO X, a leading global centralized digital asset exchange, and Payward Services, the B2B infrastructure platform from Payward, the company behind global crypto platform @krakenfx, have signed a Memorandum of Understanding (MOU) with the intent to bring crypto trading to WOO X's European users through Payward Services’ trading-as-a-service offering. Under the agreement, the companies intend to enable spot crypto trading for WOO X’s EU users powered by Payward's regulated European infrastructure and licensing. WOO X would join a growing roster of financial institutions using Payward Services’ trading-as-a-service offering, including bunq, one of Europe's leading neobanks. Risk Disclaimer: The above content is for general informational purposes only and does not constitute legal, investment, or financial advice. We recommend consulting a qualified independent advisor before making any decisions. WOO shall not be liable for any loss or damage arising from the use of this information.

• 
  Angry Fi5h🐡 (@ANGRYFI5HMUSIC) reported 4 minutes ago

  @FabrizioRomano @krakenfx Well since it's already been decided and we all know it's a bunch of horse **** it's gonna be Argentina

• 
  Ferda Press 🍺 (@FerdaPressbox) reported 4 minutes ago

  @FabrizioRomano @krakenfx Predicted this ****!! LFG Flo!!

• 
  RH Clown (@RHclown) reported 4 minutes ago

  @pulsechainconf @krakenfx The problem is you got that wrong. It's not about being listed at Kraken. It's about CEXs taking full control over RH and his Twitter account.

• 
  Marcel van Oost (@oost_marcel) reported 5 minutes ago

  👀 @krakenfx is eyeing a banking license in Europe 🇱🇹 Here's what's happening: Recent reports say that Kraken is targeting Lithuania to add a banking layer on top of its existing EU setup. Kraken already has: • MiCA authorization via the Central Bank of Ireland • A MiFID license through Cyprus That combo lets it offer regulated services across the EU, and it's been leaning on that status hard since MiCA enforcement kicked in on July 1. A banking license would push things further: • Direct rails between crypto trading and traditional banking • Stronger positioning for custody, payments, and institutional services And this isn't happening in isolation. Kraken Financial became the first crypto firm to get direct Fedwire access earlier this year in the US. CEO Arjun Sethi put it clearly at Money 2020 Europe: 💬 "The plan for the next 10 years is to get all of these licenses, either through buying an existing business, or going de novo in each region and starting from scratch." Crypto exchanges are quietly turning into banks, one license at a time.

• 
  Soblin (@Soblin07) reported 7 minutes ago

  Back in the time @binance listing was a big honor Now a days its a shitshow and a dumpfest $DOG will fix this!!!!!!!!!!!!!!!!!! Is there any legit exchanges left. Other then @krakenfx ?

• 
  Tywlowk (@tywlowk9785) reported 9 minutes ago

  @edras6843 @krakensupport Same issue I’m going through these guys holding my damn funds saying this manual review bull **** and it’s been one ******* week, they need to sort this **** out

• 
  Ƀ Chris (@CryptoChrisG) reported 9 minutes ago

  @krakenfx ai customer support 🤦

• 
  MJ (@Heis_Muhammad) reported 10 minutes ago

  @FabrizioRomano @krakenfx Why am I thinking that if Morocco takes down France, they will get to Final against Argentina? 🤔

• 
  BittBurger (@BittBurger) reported 13 minutes ago

  Hey @krakenfx @krakenpro - @krakenpro - Nearly $1.5 million just disappeared from my account when I initiated VAULT. No explanation. Just new warning emails that a suspicious "withdrawal" was initiated and my account is now "restricted" with a zero balance. No reply from support in nearly 24 hours. And I'm I'm not allowed to call anyone. Not a single Vault email or explanation. Just a zero balance and "we have locked your account". This level of incompetence and ****** messaging is quite frankly unforgivable. If initiating a Vault scares the **** out of your customers, empties their portfolio, and then locks down their account for possible fraud, you are not qualified to continue remaining in custody of my money.

• 
  Bitcoin Bull 🟠 ∞/21M (@BITCOIN_OR_HFSP) reported 13 minutes ago

  @JamesClips22 @krakenfx I’ve withdrawn multi 7 figures from Kraken. Only problem I’ve ever had with them is the annoying Travel Rule when depositing large amounts in Bitcoin. Takes a few hrs and they release the deposit.

• 
  XRP Pom Mom Moon FAFO (@XRPPOMMom) reported 14 minutes ago

  @cryptodylnews @krakenfx Mr. Pool also mentioned "Glitch" in July

• 
  Isha ∆ (@IshaVerma04) reported 16 minutes ago

  @UncleMasila @FabrizioRomano @krakenfx now go and pray to FIFA for support to win against france / england / spain

• 
  Maija Rousell (@hueprints) reported 23 minutes ago

  @gmissy17 @birdie_dollie @krakensupport Did you still need help?

• 
  Eduardo | The Cascade Axiom (@CascadeAxiom) reported 24 minutes ago

  This crypto company, @krakenfx , is garbage. Absolute disgrace. The people they sponsor and allow to represent their brand.... their influencers are scammers and thieves.

• 
  Johnson Kamau kariuki (@MauBwoy) reported 34 minutes ago

  @FabrizioRomano @krakenfx Robbery and zero football because nowadays football is a big scum and a betting company site of today💯

• 
  Ou-Go (@TheHighlightSho) reported 35 minutes ago

  Extremely disappointed by @krakenfx. New customer, spent a significant amount of money and they just blocked my withdrawal out of nowhere. Been blocked since Friday. Never happened to me on any other exchanges. Escalated a few times but no solutions offered. WTF. @krakensupport

• 
  R 🐙 (@_RahuI) reported 35 minutes ago

  @BeastTheMascot @krakenfx wtf, why not me

• 
  rainneemflowers (@aggielazzy50224) reported 38 minutes ago

  @HyperliquidX, bro, ty for solving decentralized trading, I have one issue, I thought it won't be an issue but one, why th are your charts too shallow, btc charts starts from 1st august 2020, the rest are worse, where is @krakenfx getting charts from?

• 
  Sonny (@Sonny4272538664) reported 39 minutes ago

  @FabrizioRomano @krakenfx Corrupt ****. Not interested anymore.

• 
  Sean (@GinisBottleSZN) reported 44 minutes ago

  @AH2965600315 @FabrizioRomano @krakenfx hes good but if they had even better like an out and out striker i think they would be near impossible to beat

• 
  Pete! (@heyimpete123) reported 45 minutes ago

  @SapoNFTz @kingfud @krakenfx Another down bad Solana ***

• 
  PROf (@_xprof) reported 48 minutes ago

  @FabrizioRomano @krakenfx Please, tell whoever wrote this script to tone down the pressure a bit. Else some people might not make it to the final episode 🤭😭😭

• 
  Dan (@Daniely79) reported 49 minutes ago

  @FabrizioRomano @krakenfx If it’s down to FIFA Argentina

• 
  BittBurger (@BittBurger) reported 52 minutes ago

  Hey @krakenfx @krakenpro - @krakenpro - Nearly $1.5 million just disappeared from my account when I initiated VAULT. No explanation. Just new warning emails that a suspicious "withdrawal" was initiated and my account is now "restricted" with a zero balance. No reply from support in nearly 24 hours. And I'm I'm not allowed to call anyone. Not a single Vault email or explanation. This level of incompetence and terrible messaging is quite frankly unforgivable. If initiating a Vault scares the daylights of your customers, empties their portfolio, and then locks down their account for possible fraud, you are not qualified to continue remaining in custody of my money.

• 
  Koviet 🇺🇸 (@Koviett) reported 54 minutes ago

  .@krakensupport My account has been disabled for weeks, waiting to speak to customer service, and no one has gotten back to me. The WORST customer service I've ever experienced. Each time i contact support, I'm told I have to wait for you to email me, and THE EMAIL NEVER COMES.

• 
  Cimbomlu Lalo #Hedef27 (@HeranGoetheller) reported 54 minutes ago

  @FabrizioRomano @krakenfx Fix It For Argentina

• 
  Robert Wicks (@Metopia98) reported 1 hour ago

  @krakensupport I wish a support team could get hold of me.... why does it it take 5 days????