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Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Kraken users through our website.
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Website (37%)
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Mobile App (32%)
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Transactions (21%)
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Login (5%)
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Withdrawals (5%)
Live Outage Map
The most recent Kraken outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Pordenone |
Website | |
 Carlet |
Website | |
 Chartres-de-Bretagne |
Mobile App | |
 Chattanooga |
Mobile App | |
 Caracas |
Website | |
| Oviedo |
Website |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
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CARDO ✨
(@_Cardo_95) reported
@krakensupport how many people working ???? Not even a lot of people in crytpo, why is it taking days to help me ?????
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Lacastar
(@A_Lacastar) reported
@zaimiriQ @krakenfx I never want to get into situations like this, it’s always ugly and take the most time they’re all big talk on customer services but in reality are just sh!t
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CoinTracker
(@CoinTracker) reported
What’s a 1099-DA? Think of it as crypto’s 1099-B. Brokers like @coinbase, @krakenfx, and @Gemini will begin sending the IRS detailed reports of your trades, swaps, and disposals. For the first time, the IRS will also have your cost basis data down to the wallet level.
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100x
(@RandomPrecisio5) reported
@krakensupport @arjunsethi 5 months my ticket has been open. Is this the kind of support people should expect from Kraken?
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The Blockchain Brew
(@BlockchainBrew_) reported
@KrakenDesktop @krakenfx Why’d you lock my friend’s account? Where can he talk to customer service?
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zhi
(@zhixp_eth) reported
@zaimiriQ @krakenfx always had bad experience with cexs. hope they fix it soon for you, zai.
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🐉 $MON ❤ $WELL Tabi $MOJOReddio⌘🛠️
(@TucionC) reported
Hi i need your help I deposited 500$ on 1 October for the yieldbase but it is not credited in my kraken account and they said to do kyc again on 3 October and I did and it is still pending @krakenfx @krakensupport
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0 1
(@ElbXaCZ17v52794) reported
@krakenfx Fake and gay. Can you try and act like a bank? instead of a **** posting fast food chain?
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MoneyMocker
(@MoneyMocker) reported
@krakenfx Terrible communication here. This was not communicated in your email blast.
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Burixx 🇮🇹
(@Burix_sol) reported
yo @aeyakovenko its time to start twapping money on the memes, maybe with the help of @krakenfx listing. And it needs to be done asap, thanks
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showdownjoe
(@showdownjoe99) reported
@zaimiriQ @krakenfx Will never understand how people **** up like this especially with thousands of dollars. You aren't triple checking the chain, wallet address, etc before sending transfers? Like this is so easy to avoid if you literally just take two seconds before hitting send.
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The Blockchain Brew
(@BlockchainBrew_) reported
@krakenfx Why’d you lock my friend’s account? Where can he talk to customer service?
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Misto(✧ᴗ✧)
(@OpMisto) reported
@zaimiriQ @krakenfx According to the man who helped me get the money a long time ago. The site itself doesn't give a damn about this, in fact, if you can't create an incredibly big noise to attract their attention, then they don't care. There remains 1 option, this is a business for people and teams who can get your money out for%, you are conditionally stuck at the moment with 10k, but there are people with hundreds of thousands of dollars and they have no choice but to give 30-40% but return part of their funds. Therefore, the chances that they will help you if you don't have connections are very low (although I hope for the best, it's a lot of money
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The Blockchain Brew
(@BlockchainBrew_) reported
@krakenfx Why’d you lock my friend’s account? Where can he talk to customer service?
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MoneyMocker
(@MoneyMocker) reported
@krakenfx @ZIGChain Your email blast notifying about this, did NOT stipulate that Kraken Pro was excluded. Terrible communication job here guys.
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Dogtomoon
(@Dogotomoon) reported
@mielpopse @krakenfx $dog follow $dog $dog support $dog
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The Pale Custodian
(@PaleCustodian) reported
@krakenfx Except I lost all my money due to severe bugs (admitted by support) in the Kraken platform, and they won't compensate. Don't use Kraken because the platform works against you and the team doesn't give a **** about you.
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frohzd
(@FrOHzD) reported
@krakenfx @biggerbagz69 List $WOJAK so I can support your exchange
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The Pale Custodian
(@PaleCustodian) reported
@krakenfx Except I lost all my mkney due to severe bugs in the Kraken platform, and they won't compensate. Don't use Kraken because the platform works against you and then team doesn't give a **** if you are a victim.
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Kenny Wy
(@WYdaGOAT) reported
@zaimiriQ @krakenfx bad time to reply cause of ur issue but mine was gone forever they said couldnt do anything about it
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MoneyMocker
(@MoneyMocker) reported
@krakenfx @ZIGChain People who met these criteria, should be eligible for the Airdrop. There is nothing in the original email that states Kraken Pro is excluded, nor is there any link to the Kraken website about other exclusionary information about the airdrop. Not rewarding those who met this criteria, constitutes "Bait and Switch" like behavior.
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The Blockchain Brew
(@BlockchainBrew_) reported
@krakenpro @krakenfx Why’d you lock my friend’s account? Where can he talk to customer service?
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J
(@J80420520) reported
@Midas_Minotaur @krakenfx Can someone explain in very short, dumb down way on how these coins work. I bought in last week because my buddy told me to. But I still don’t get it. @grok
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Kenny Wy
(@WYdaGOAT) reported
@zaimiriQ @krakenfx least value going up hope they fix this, had issue with abstract to binance back then too
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Jampzey.hl
(@Jampzey) reported
@zaimiriQ @krakenfx damn hope they fix this ~
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ᵋᵛᵋʳʸᵝᵒᵈᵞ ᶫᵞᵏˢ Shola
(@Sholz_noni) reported
@krakensupport @CryptofxOG It's a general issue and you should look into it, a lot of people qualified for these referrals,but they are yet to get paid
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Hu
(@haowanart1987) reported
@krakenfx I’m very unhappy with your app’s ID verification. I tried hundreds of times, uploaded many docs, but got rejected repeatedly. I said my handwritten rental contract scans unclear, yet your support delays and gives no solution!!! Why is it so unfriendly?
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Tr.A
(@TraieMoses) reported
@krakenfx Yeah I’m having constant problems even just getting $ into the account. The money comes out my bank account but is not appearing in my kraken account. Pretty frustrating.
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$otka👁️
(@Cryp2sotka) reported
@zaimiriQ @krakenfx ugh fr, CEX issues never change, ngmi if u wait too long
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Aminu Muntari
(@Aminu_Muntari14) reported
@wallet_tg @krakenfx Please help me because my telegram wallet is not opening at all