Kraken status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Kraken users through our website.

• Mobile App (58%)
• Transactions (17%)
• Login (17%)
• Transfer (8%)

Live Outage Map

The most recent Kraken outage reports came from the following cities:

City	Problem Type	Report Time
Valence	Mobile App	11 days ago
Stockholm	Mobile App	19 days ago
Province de Liège	Mobile App	1 month ago
Mannheim	Mobile App	1 month ago
Paris	Mobile App	1 month ago
L’Étrat	Login	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Kraken Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Angry Fi5h🐡 (@ANGRYFI5HMUSIC) reported 45 seconds ago

  @FabrizioRomano @krakenfx Well since it's already been decided and we all know it's a bunch of horse **** it's gonna be Argentina

• 
  bangizarzar1 (@bangizarzar1) reported 1 minute ago

  @krakensupport It really show now that you don’t care about customers issues or you care for is the World Cup please give me money and stop playing my head since may

• 
  Howard Brown (@BigDog0601) reported 4 minutes ago

  @DanielPerusAO @krakensupport Are you able to finally get some help because I’m having the same issue

• 
  Ƀ Chris (@CryptoChrisG) reported 6 minutes ago

  @krakenfx ai customer support 🤦

• 
  Towards Blissful Moments (@CalmnessWithin) reported 8 minutes ago

  @krakensupport Thanks for the quickly reply. I've sent multiple "share feedbacks" that was sent many months ago, yet there has been no updates on the issues.

• 
  Elnesse (@Elnesse1) reported 9 minutes ago

  @heis_zaaye @FabrizioRomano @krakenfx Get ******** out of here

• 
  SlimjinTims (@SlimjinTims) reported 9 minutes ago

  @FabrizioRomano @krakenfx I support Morocco 🇲🇦 💯. I’m African. Egypt couldn’t protect a 2goal lead like Senegal 😡

• 
  XRP Pom Mom Moon FAFO (@XRPPOMMom) reported 9 minutes ago

  @cryptodylnews @krakenfx Mr. Pool also mentioned "Glitch" in July

• 
  Ronald Forensics🫆 (@Robobby1) reported 10 minutes ago

  @sibrie @krakenfx What’s the problem you’re dealing with? Do you need any help?

• 
  kuba (@kubathefirst) reported 11 minutes ago

  Day two of @krakensupport restricting my account and no help whatsoever. Messaged them via mail, app and on x. X only support that responded (friendly) but not helpful. “Rest assured, where onto it, etc” but looking at the interactions from the replies with kraken support it seems I’m not the only one. Many interactions where people are waiting for months without help. Can anyone help me here? #help #kraken

• 
  IAMVEGASCHICK (@GOVhackersNmyPH) reported 14 minutes ago

  @krakensupport I am DESPERATE!! NOV 2023 LAST TIME I WAS ABLE TO ACCESS MY ACCOUNT I HAVE GONE BK AND FORTH WITH EMAILS WITH U GUYS THEN NEVER HEARD FROM U AGAIN HACKERS ALSO TOOK OVER MY EMAILS ! THEY STOLE MY CRYPTO! I ONLY PURCHASED I NEVER SOLD ANYTHING AND I BOUGHT XRP CHEAP

• 
  Reconcile Engineering (@ReconcileEngin1) reported 14 minutes ago

  @krakenfx 10 days waiting on your support people/bots to update my email address. Security checks completed and still no access to my account. Come on it’s not that difficult. Just switch off your AI bots for a bit and get me sorted.

• 
  FUNCURVE👁️‍🗨️👁️‍🗨️ (@FUNCURVEMEDIA) reported 20 minutes ago

  @krakenfx @jespow @krakensupport -Been locked out of my Kraken account for 3 weeks. ‘Services Limited’ message, $495 stuck, ZERO support response to multiple tickets. South Carolina customer here. This needs escalation ASAP or I’m filing regulatory complaints. Please help. #Kraken #Crypto

• 
  MuGi (@rouhai1) reported 22 minutes ago

  @heis_zaaye @FabrizioRomano @krakenfx they barely beat croatia with fifa help. two goals called offside both were legit goals

• 
  OLA🪖🫨 (@funds_001) reported 26 minutes ago

  @soulofdanny_ @FabrizioRomano @krakenfx Dumb slow mf

• 
  Sean (@GinisBottleSZN) reported 26 minutes ago

  @AH2965600315 @FabrizioRomano @krakenfx hes good but if they had even better like an out and out striker i think they would be near impossible to beat

• 
  IMPERIUM CRYPTO✨ (@Imperium1crypto) reported 29 minutes ago

  @FabrizioRomano @krakenfx The refereeing errors negatively impacted my appetite for this football World Cup.

• 
  kuba (@kubathefirst) reported 29 minutes ago

  Closing my thread here. Took 3 days but restriction got removed.@krakensupport couldn’t help much but at least they answered me all the time back. Thank you for your attention to this matter.

• 
  Sacha (@SachaXRP) reported 34 minutes ago

  @krakensupport actually stuck on verify identity step since 24hours here, i'm on both computer and my phone i can't load the verify page fully bugged. wtf ?

• 
  Bitcoin Bull 🟠 ∞/21M (@BITCOIN_OR_HFSP) reported 36 minutes ago

  @JamesClips22 @krakenfx I’ve withdrawn multi 7 figures from Kraken. Only problem I’ve ever had with them is the annoying Travel Rule when depositing large amounts in Bitcoin. Takes a few hrs and they release the deposit.

• 
  Eugene Booyens (@ebooyens) reported 37 minutes ago

  @MikeDawnes This seems super dodgy - if you work for Kraken then you should be able to access my DM sent to @krakensupport and the tickets already raised

• 
  Achilles (@achilles_gh) reported 38 minutes ago

  @FabrizioRomano @krakenfx Note this down, Spain will qualify over France but Argentina will win the finals against Spain.

• 
  Derek (@Derek9o9) reported 43 minutes ago

  @KrakenSupport @krakenfx My account review has been pending for 24+ hours and I have an open ticket #21839264. I have funds that I need access to for risk management. Can someone please review my case or provide an update? Thank you.

• 
  Oleksandr Byelskyy (@caniok1111) reported 50 minutes ago

  @krakenfx Kraken can you please review my support ticket? I’ve been waiting for over 2 months now to get ahold of somebody 😭

• 
  Tariq Wahab Khanzada (@tariqwahab) reported 51 minutes ago

  @SaraCsit @FabrizioRomano @krakenfx its better to go game by game ................... now no margin of error now

• 
  Olivia Vande Woude (@cryptoreine) reported 52 minutes ago

  Imo, here's why Kraken pursuing a banking license makes institutional sense... @krakenfx is layering a regulated banking wrapper around its crypto business, to unlock deposit powers, payment rails, & institutional grade trust that exchanges cannot access. 3 reasons: -Deposit economics. Pure exchanges live on volatile trading fees. A banking license enables deposit taking, equalling a) cheaper funding, b) predictable revenue, and stickier relationships. Revolut's 2018 Lithuania license was foundational to scaling into a €40B+ business with diversified products. This reveals a similar playbook. -Access to tradfi rails. Fedwire, SWIFT, SEPA, ACH, direct central bank access require banking status. Kraken Financial (Wyoming SPDI) already secured a Fed master account in March 2026 (the first for a crypto-native firm). An EU banking license would deepen integration globally. Institutional treasuries and corporates routinely avoid moving meaningful capital via unlicensed exchanges due to risk/compliance/policy constraints. -RWA unlock. As tokenized bonds, equities, funds, & receivables scale, institutions demand regulated custody + banking-grade infrastructure for assets. Kraken has already moved aggressively: acquired Backed, listed RWAs, & built institutional offerings. A Lithuanian banking license removes an adoption blockade. Kraken appears to be executing a hybrid strategy: crypto infrastructure PLUS regulated banking (not abandonment of either).

• 
  Graham (@Graham_Tonkin) reported 52 minutes ago

  @armaniferrante @TrustlessState Used @krakenfx for about a decade, but switched over to coinbase for their attractive btc backed rewards card. Not so nice to get CTAs to gamble when I log in to check a credit card statement monthly tho.

• 
  Ƀ Chris (@CryptoChrisG) reported 52 minutes ago

  @Kropotkin57 It’s like they’re battling for worst costumer support @krakenfx & @coinbase

• 
  Dan (@Daniely79) reported 55 minutes ago

  @FabrizioRomano @krakenfx If it’s down to FIFA Argentina

• 
  Kenneth Rognstad (@RognstadKenneth) reported 56 minutes ago

  @FabrizioRomano @krakenfx doesn't matter... it's a fake and staged show from fifa.. the winner is already planned.. the script has been told.. it's in the public.. fifa and infantino has been caught as ****.. and NOBODY do anything about it.. =S =( wtf?..