Kraken status: access issues and outage reports
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Full Outage Map
Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
Problems in the last 24 hours
The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Kraken users through our website.
- Mobile App (64%)
- Transactions (18%)
- Login (9%)
- Transfer (9%)
Live Outage Map
The most recent Kraken outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Hackney
|
Transactions | 3 days ago |
 Paris
|
Mobile App | 23 days ago |
|
Bordeaux
|
Transfer | 23 days ago |
|
Valence
|
Mobile App | 2 months ago |
 Stockholm
|
Mobile App | 2 months ago |
 Province de Liège
|
Mobile App | 3 months ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
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Rabbi Hasan (@Jidni1884) reported@Krak @krakenfx @Support Deposited USDC on Aug 13. Status: Still “In Progress”. It’s been 12 days. No funds in account + No reply to my support ticket. Please escalate this urgently. This delay is unacceptable.
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niccolò🩸✨ (@nicofailed) reported@Irv_AC @krakenfx you know damn well you wont do none of that ****
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🇮🇪⚪️🏆 (@THFC_fan7) reported@SpursOfficial @krakenfx STOP WITH THIS **** ORDER ALREADY WEVE HAD ENOUGH
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(Ø,G) (@babyelon_eth) reported@krakenfx that's impossible dream, you or anyone won't give it an we can't get it
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Someone (@SomeoneNor) reported@krakenfx fix my fking old car lol
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breadtalk (@Shiba_Mcintire) reportedKraken you pc of ****. I cant buy anything right now? @krakenfx
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Matt Valeo (@Phenomaly) reportedUpdate: Now nearly 5 days and @krakenfx @krakenpro @krakensupport still hasn't made contact and all support channels are completely helpless/useless. They all give me the same "I have no idea what's going on but I promise someone will be in touch". No timeline given. No reason given. Just nothing. Meanwhile all funds are "on hold" I used to think these were some of the good guys in crypto but this experience is a complete joke. How does nobody know anything and how do you hold funds without giving any reason or making any kind of contact whatsoever? Please retweet for awareness
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DuckDice (@duckdiceio) reported@krakenfx kraken support when they see my withdrawal history
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Jeremiah (@TheBlondeNado) reported@krakensupport That's BULLSH!T. I've been in crypto for 2 years and used Coinbase, Xaman, Moonpay, etc. Tonight I made the wrong decision using your service. Not that your process is legal, which I don't actually know, but think about making it crystal to new users PRIOR to initial purchase.
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Bob.DGB (@BMess181) reported@krakenfx Sell that garbage
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GavalarZeGreat the 2nd (@gavalarthegreat) reported@krakenfx Sell, fix brakes and windshield on van!
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Steven Potts (@CaptainSteven52) reported@krakenfx PID: AA77 N84G J73B QVPY. Why is my account restricted again? It was unlocked on August 12 with full abilities, then locked less than 12 hours later. Fix this.
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Phishhed44 (@phishhed44) reported@krakenfx The addition of S&P500 Futures is a plus, but I tried to integrate it into my TradingView charts today and it says not supported. Support webpage says "Planned"? How much longer until it's integrated, I called CS also but no humans work there anymore. I want to see this asap.
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morgan 💎 (@morgansol34) reported@atitty_ @krakenfx You have to fix this
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Ronya - do your own reserve 🥩 (@dyoreserve) reported@BillyBoyLondon1 @krakensupport @krakenfx Kraken is terrible, stay away from them.
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ThoughtCrimeBoss #FreeSamourai (@bitcoinrenegade) reportedGoddamn ZEC look at you go. XMR needs to get some DEX support asap. Wen Serai? Wen Thorchain? When you can easily swap into real XMR on DEXes.... Then Kraken's BS won't matter. **** your arbitrary 5 XMR a month limit @krakenfx you have failed us. Soon the liquidity will flow.
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小炮 | 买美股上WEEX (@xiaopao718) reported@LeonidasNFT @krakenfx Nice to see $DOG getting more exchange support 🤝
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Oluwaseun.Ink.Ł (@OluwaseunEmme) reported@sirserney1 @krakenfx will they ever open back the discord server?
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Will Adams (@BillyBoyLondon1) reported@krakensupport @krakenfx 1st UPDATE - KRAKEN Account locked and can’t transact since Monday. Ticket (#22367687). Not received any timeline or feedback on why account locked via email or app bot. BTC transaction on “pending” status since Monday night. Pls support.
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Ink Daily (@InkDailyTK) reported🔥 “Our motto at Kraken is: ‘Fix money & we fix the world.’” - @krakenfx CEO @arjunsethi 🤝 A new wave of tokenization is taking shape: Bringing stablecoins, equities and the dollar on-chain as White House finance, crypto and technology leaders discuss the future of American markets.
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Will Adams (@BillyBoyLondon1) reported@krakensupport @krakenfx 2nd UPDATE - KRAKEN Account locked and can’t transact since 17th August. Ticket (#22367687). Not received any timeline or feedback on why account locked via email or app bot. BTC transaction on “pending” status since Monday night. Pls support.
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Jesse🐂🀄️ (@Jesse4mu) reported@atitty_ @krakenfx fix up
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Ralph Q (@022omphalos220) reportedI don't know if any of you guys use the Kraken app for Android but it's really slow. It takes so long to load and then when you click on a specific crypto coin or something it takes a long time again. And then to go back is even worse? What's up with that @krakenfx ?
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Ion (@Ionidus) reported@krakenfx Jesus christ guys. It's been years and you still cannot produce descriptive error/exception messages? Withdrawing has become a ******* ordeal with you. Withdrawals with a total below the available balance keeps failing, and you can't even output anything explaining it.
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The **** Of The UK (@therapeoftheuk) reported@SpursOfficial @krakenfx That is an AWFUL starting 11 for Spurs against Brentford. TERRIBLE TEAM.
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Professor Satoshi.🕯️ (@satoshiheist) reportedAfter helping Kraken team directly with their UX/UI for 4 hours on their options product they thank me by putting my account in reduce only mode since I am travelling abroad from my home city which is New York City. Now that my account is in reduce only mode I am trying to reduce and am being blocked from doing the very action they restricted me to. There is NO SUPPORT at all. Only robots that go into loops. @krakenfx @krakenpro fix this now. This only makes the case for Lighter stronger.
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Disdat (@gidrykhalil83) reported@CryptoEmpressX @krakenfx @krakenpro He is trying to suck u in. He will farm ******** out of it u will not even know it happened . GOSSIPATOR and crytp ro is a embarrassment to crypto
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Bear (@Yaloush23) reportedI got suspended today from @krakenfx @krakensupport @Krak without any notification can't withdraw neither deposit in my Kraken account. There has been no communication with me about any issues. I am very disappointed in Kraken been an active member since 2021.
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Keen (@0xkeeny) reported@krakenfx @meshpay Removing the copy-paste step is the kind of crypto UX win that never makes a benchmark but probably saves more support tickets than another 0.1% APR. The hard part now is making the routing failure state as clear as the successful deposit.
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Steven Potts (@CaptainSteven52) reported@krakenfx I need to escalate the issue publicly on X and push them to take your case seriously. At this point, they seem far too comfortable leaving you without a response. It has now been since July 28 since they have frozen my account and I don't have the ability to send Bitcoin.