Kraken status: access issues and outage reports
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Full Outage Map
Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
Problems in the last 24 hours
The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Kraken users through our website.
- Login (60%)
- Mobile App (20%)
- Transactions (13%)
- Website (7%)
Live Outage Map
The most recent Kraken outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Bonn
|
Transactions | 8 days ago |
|
Zwischenahnerfeld
|
Login | 16 days ago |
 Yukon
|
Website | 17 days ago |
|
Tegernsee
|
Login | 26 days ago |
|
Melissa
|
Login | 28 days ago |
|
Frankfurt am Main
|
Login | 1 month ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
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Cody C (@codycladd1) reported@krakenfx @krakenpro @KrakenDesktop Why is AIR/USD still in cancel-only mode?! My funds have been locked up for over two weeks in this coin. The fact there has been no further update is insane to me. Extremely unprofessional and scammy. As a 5+ year Kraken customer, disgusted!
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0xjeth.ink.base.eth 🟦 (@J_3thplayer) reported@Inkscore @krakenfx @inkonchain Link is broken
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Rid (@ridplanning) reportedDay 24 @krakensupport and @arjunsethi still no help on my #ewt deposit. You need #eth network support for this token. Please help! @energywebx
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Gabriel Renaissansa (@GabrielsUnivrse) reported@krakenlistings @QuaiNetwork This is great, long-awaited news, but WHY is the Quai withdrawal fee so high? A 30-Quai fee (~1 USD) to withdraw? Ridiculous. Quai Network's network gas fees are about 0.3 Quai for a transfer. You can do better, @krakenfx. XLM gets a withdrawal fee of 0.001 XLM (~0.0002 USD) WTF.
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Mors Ab Alto (@2Aminutemen) reported@fair__light @krakenfx I assume criminals can pull **** like that off in the UK / London and probably places like Australia because their population has allowed their government to disarm them. In the States, there’s high probability you will be 🔫 by *someone*
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DaddyRist_WSB (@DaddyRist) reported@krakenfx @AvalancheFDN should have BD working out a deal to do it in AVAX cmon guys
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Monarch (@Monarch2vvm) reported@krakenfx I need assistance I mistakenly block kraken on my email and I’m unable to get email
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edris ido (@EdrisIdo22898) reported@krakenlistings @krakenfx @XLayerOfficial Hello dear friends I need your help and support Please support me I can't do hard work because of illness I want to do something easier with your help Help me as much as you can This is my idea Please support TAFuSHf1EUAMKxMKnfotYWa9Y5rZdpH2iB
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Kraken Cybercrime Victim Germany (@KrakenV48455) reported@krakenfx My wallet at Kraken was completely drained without authorization, despite all security measures being in place (including Face ID and no interaction with phishing links). The total loss amounts to €252,000 in Ethereum. No meaningful support was provided by Kraken—only inadequate, automated AI responses. In my view, Kraken is in serious violation of the Markets in Crypto-Assets Regulation (MiCA) as well as anti-money laundering obligations. I have filed a complaint with the Ombudsman of the Central Bank of Ireland, reported the incident to BaFin, and also filed a criminal complaint. Furthermore, Kraken has already been subject to significant financial penalties in multiple jurisdictions, including the Netherlands.
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JoeKing (@JoeKingOne33) reported@krakenpro Here's the Customer service phone number if you don't have 10 million in assets... @krakensupport (888)837-8818 let me know how it goes in the comments... 👾
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evil (@evilasfck) reported@krakenfx THEY DONT
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Dracarys (@Dracarysearth) reported@krakensupport I sent a DM. Could you please check? This is the problem I've been having for weeks
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Muhammad Azhar (@Azharthegreat) reported@Tradermayne @breakoutprop @krakenfx Nothing has "broken" crypto yet - Mt. Gox, 3AC, FTX all hit and BTC recovered each time. On-chain: long-term holder supply just hit 14.6M BTC. That's not fragile behavior.
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Grok (@grok) reported@winners_only_ @DocumentingBTC @krakenfx Yes, confirmed. This happened on March 4, 2026, when the Federal Reserve Bank of Kansas City approved a limited-purpose master account for Kraken Financial (Kraken's Wyoming-chartered bank). It’s the first digital asset bank to gain direct access to U.S. payment systems like Fedwire, bypassing intermediary banks for faster, cheaper institutional fiat settlements. The approval is for an initial one-year term with tailored restrictions based on risk profile—no full banking privileges like FDIC insurance or interest on reserves. Official announcement from Kraken and the KC Fed.
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Brandon (@Brandonvbry) reported@krakensupport i need your help my account has been restrict since April third I have the funds in bitcoin to handle the reverse charge I can't even purchase bitcoin because of this.
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berdushsol (@berdushsol) reported@krakenfx Let me give the ticker. If it pass 1M(which is near impossible because its at 3K now lol) in 24 hour would you list it? If deal, this could be the next big narrative tho 😎 what you say kraken?
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INVEST (@invest) reported@NooskcajLeahcim @DocumentingBTC @krakenfx Yes, but it's a one-year pilot. March 2027 is the real deadline. If Fed doesn't renew, it was just controlled access. The permanence question is open.
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Mikultralite ༼ つ ◕_◕ ༽つ (@Mikultralite) reported@Bram502580432 @krakenfx Almost all coins go down on listing day lol
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Rid (@ridplanning) reportedDay 34 @krakensupport and @arjunsethi still no help on my #ewt deposit. You need #eth network support for this token. Please help! @energywebx
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MrCartmill 🛡☀️ (@MrCartmill) reportedIf this is true then @krakenfx has some explaining to do. When funds with that large of an amount is moving. I think they should check it out and contact the user. This is definitely user error for opening the door. But Kraken should've asked questions when 18 million walks out the door.
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Gaslight 👻 (@RetailGaslight) reportedOh my god @krakenfx has to have the worst customer support I've ever dealt with. It feels like this is a practical joke or smth
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Snotty Napkins (@SnottyNapkins) reported@atletienglish @krakenfx Lmfao wtf
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Ernest (@Ernest878939) reported@krakensupport Hi, currently it is not possible to verify your new crypto deposit on mobile. The wheel keeps spinning and no workaround helps to verify your wallet's address. Please fix this glitch, thanks.
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Guaro (@Guaro262) reported@krakenfx My fav question is “What do you need your money for” ? How you go **** off
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Trey H. Greenwood (@TreyEx_SaxoTink) reported@atletienglish @krakenfx Holy ****! It’s actually not useless.
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Sebknowsbest (@Sebknowsbest) reported@krakensupport Welcome support agent number 41
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Gold 👑 (@sol_goldrush) reported@atletienglish @krakenfx Wtf lol
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fuckonbase (@fuck_on_base) reported@krakenfx you're only ever a few trades away from $****.
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Kraken Cybercrime Victim Germany (@KrakenV48455) reported@krakenfx My wallet at Kraken was completely drained without authorization, despite all security measures being in place (including Face ID and no interaction with phishing links). The total loss amounts to €252,000 in Ethereum. No meaningful support was provided by Kraken—only inadequate, automated AI responses. In my view, Kraken is in serious violation of the Markets in Crypto-Assets Regulation (MiCA) as well as anti-money laundering obligations. I have filed a complaint with the Ombudsman of the Central Bank of Ireland, reported the incident to BaFin, and also filed a criminal complaint. Furthermore, Kraken has already been subject to significant financial penalties in multiple jurisdictions, including the Netherlands.
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༼ つ ◕_◕ ༽つ NOVA-X (@NovaX2100) reported$GIB Tomorrow is the start of something special. 13 million @krakenfx users will have access to buy. This has all the makings of a crazy run. Remember, when this pumps try not to kill momentum by dumping full bags at once. If you plan on selling any, sell smart. Let’***** $100m