Kraken status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Kraken users through our website.

• Login (70%)
• Transactions (10%)
• Website (10%)
• Mobile App (10%)

Live Outage Map

The most recent Kraken outage reports came from the following cities:

City	Problem Type	Report Time
The Dalles	Login	9 days ago
Bonn	Transactions	1 month ago
Zwischenahnerfeld	Login	1 month ago
Yukon	Website	1 month ago
Tegernsee	Login	2 months ago
Melissa	Login	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Kraken Issues Reports

Latest outage, problems and issue reports in social media:

• 
  𐤊 Medaplor (@Medapl0r) reported 58 seconds ago

  @pumpolinsky @ShellyonKaspa @krakenfx Not having Kaspa listed is how the informed know an exchange is truly garbage. Kraken is the only exchange I use. And not just because they list Kaspa. No other exchange can on-ramp off ramp cash faster kraken. Would love to see the email transfer off-ramp for less than $10 though.

• 
  Curt Schumacher (@curt_schumacher) reported 2 minutes ago

  @gem_insider @intodotspace @krakenfx beta access requirements bout to be the biggest alpha of the cycle

• 
  🇲🇦🇫🇷 ITDev (@KacimMehdi15891) reported 4 minutes ago

  @krakensupport Zero room for 'prayers'. I demand: 1/ Full refund of all fees. 2/ Immediate fix for Flexline's lack of SCA. 3/ Immediate account closure WITHOUT notice or exit fees, with all capital returned. Your negligence is documented. Case #21120706. Fix it now. #kraken @krakenfx #fraude

• 
  Degen mrAbel (@Earlyminte98754) reported 6 minutes ago

  @moonpay @krakenfx @TheBitcoinConf Please help me 🙏🏼

• 
  Matt (@osbmatt) reported 6 minutes ago

  @SpursOfficial @krakenfx We deserve relegation if we can't find a manager that won't play Muani. Truly baffling decision again. Not sure what RDZ sees in training cos it sure as **** doesn't show on the pitch. Lazy, wasteful waste of a player

• 
  Starborne ✨🛸 (@incmarines) reported 9 minutes ago

  Good afternoon @krakensupport @krakenfx Just a polite one-month follow-up on Ticket #155018495 and the #PulseChain USDC recovery. I’ve been a long-time Kraken customer and have now waited 16 months total. I remain happy to pay the standard recovery fee immediately (plus I already sent PLS for gas). This is a simple manual send-back on an EVM-compatible chain. Any update or timeline would mean a lot. 🙏 Happy to resolve privately. Thank you for your help! 🫡

• 
  AdeXBT (@AdeXBT) reported 10 minutes ago

  Calling out @inkonchain @krakenfx @tydrohq Over 36 hours ago, Tydro made an announcement about freezing users' funds, all $455M of it. Tydro claims they noticed an oracle issue; Tydro routes through the Aave pool. All deposits appear on Aave. Aave is functioning properly, but Tydro has frozen all markets and is holding users' funds. Their last tweet was 36 hours ago. The level of unprofessionalism from these projects is getting out of hand.

• 
  Toreador Labs (@toreadorlabs) reported 11 minutes ago

  @krakenfx Gm gm to you too @krakenfx still waiting for that 2022 support line to hold. Hope the coffee is better than the charts 💀

• 
  Daniel Worsley (@DanielWorsley_) reported 12 minutes ago

  @krakenpro @krakenfx 35 days on a ticket for a broken flow - zero responses. Verification button on Kraken Pro is broken (page reloads, no flow loads). Business account can't deposit or trade. Every support chat routes me back to an 'email team' that never replies. Been a customer since 2017 and never had such a terrible experience with you before. Can someone actually look? ticket #20832281.

• 
  Stalkchain (@StalkHQ) reported 12 minutes ago

  Kraken @krakenfx just sued its own custody partner for $25M.....and the details are worse than you think This actually what happened >> On July 31, 2018, Kraken (via Payward) partnered with Etana Custody, for fiat on-ramp and off-ramp services. >>In April 2025, Kraken tried to withdraw $25M and Etana couldn't pay. Guess what Etana Custody allegedly did with the money: >>They allegedly mixed Kraken's customer reserves with their own operational funds >>Funds were also allegedly used for operating expenses, risky investments and a FX hedging strategy where they kept the profits. >>They issued false account statements and dashboard balances showing funds as fully secured and available, despite internal shortfalls. >>When shortfalls arose, Etana allegedly used new customer deposits to cover older ones, creating a cycle dependent on continuous inflows >>when Kraken tried to withdraw their money, they delayed with a fabricated reconciliation issues and misleading explanations.

• 
  Inside Ota Ng (@InsideOta) reported 13 minutes ago

  @SpursOfficial @krakenfx If you loss today you're going down

• 
  Bobolumao (@wangbo11234) reported 16 minutes ago

  @KrakenSupport Hi, I have been waiting for my Ink Points to be credited for over a week. I already submitted a support ticket but only received an automatic reply with no further update. Please help escalate my case. Thank you. @krakenpro

• 
  Vinny (🥪,🐱) 🛡 (@mycousiinvinny_) reported 17 minutes ago

  @SPCMNandHOBBES @krakenfx I cant reply to that monerify dude because he blocked me but yea most of us dont wanna end up in prison getting bent over, buddy. Also, yea **** kraken. **** all of these exchanges tbh

• 
  Noway no how (@NoHow17358) reported 17 minutes ago

  @_Z3r0wTraders @krakensupport @KrakenDesktop support!!!

• 
  Dazed and Confused (@spammymobile) reported 19 minutes ago

  @ls3fr @PilotESZ @krakenfx Exactly. While the big cheeses are talking about Paris and telling us **** we already know, I'm just looking for a decent exit before they pump n dump again. I thought .02 was a decent average. If we got to ANYTHING close, I'd cut my losses there and call it a lesson learned.

• 
  lee osio (@sebjay) reported 24 minutes ago

  @Gulhayo_Ruzieva @krakensupport I had the same issue last week, have you been able to get any legal help?

• 
  Rid (@ridplanning) reported 24 minutes ago

  Day 46 @krakensupport and @arjunsethi still no help on my #ewt deposit. You need #eth network support for this token. Please help! @energywebx

• 
  lee osio (@sebjay) reported 32 minutes ago

  @belgravia100 @krakensupport I've been through something similar exactly, have you been able to get any help?

• 
  Custard Pies (@PiesCustar70419) reported 32 minutes ago

  @DeclanD0303 @SpursOfficial @krakenfx Tel tries? Yeah, I think that’s the problem here.

• 
  squeeze (@ovobtc) reported 35 minutes ago

  @cryptolala @krakenfx @buyerofponzi spike that ****

• 
  Anthony Broderick (@Tony_LucidFi) reported 37 minutes ago

  @krakenfx I’m genuinely shocked by how poor the user experience has been. I’ve been trying to make a large withdrawal over several days, but it’s now been over a month and I still haven’t been able to access my funds. First, the daily limits were too low. Then withdrawals stopped altogether because my ID had expired, something I wasn’t notified about and had to chase multiple times to uncover. After resolving that, I was told I’d hit my monthly limit. Now it’s a new month, and I still can’t withdraw. This is completely unacceptable. I won’t be using your platform again.

• 
  RicHaRD! (@iam_Richardblaq) reported 37 minutes ago

  @krakensupport Having problems to join

• 
  Max (@stevethenuker) reported 39 minutes ago

  @krakenfx @BillyM2k your support sucks.

• 
  Jocoo23.eth (@Jocoo23) reported 44 minutes ago

  Come on @nikitabier you have the biggest nft exchange asking you, you can't ignore it....@krakenfx and @coinbase step in and join the support!

• 
  Trick Triks (@Trickthe393) reported 47 minutes ago

  @SpursOfficial @krakenfx Terrible lineup

• 
  RationalGaze (@RationalGaze__) reported 49 minutes ago

  @H_dreamer1 @krakenfx @inkonchain No problem

• 
  Papa John (@Leeroy_Jen1n5) reported 53 minutes ago

  @DeenTheGreat @almostcancel @krakenfx Notice how you went after him on the ground? Notice how every time your bell rung on stream the big dudes didn’t hit you on the ground. You have mental issues my guy get checked out before you end up dead

• 
  Chris Hamberg (@reFleXiveLogiK) reported 54 minutes ago

  @krakensupport It's not a problem with fills or anything like that. It's literally a stream interruption

• 
  tecksman.farcaster.eth (@tecksman442) reported 58 minutes ago

  @william_weimeng @krakensupport Plsssss I also has the same issue My $53 guy😭😭😭

• 
  Z3r0w 🔶 Traders (@_Z3r0wTraders) reported 1 hour ago

  @krakensupport Hey @krakensupport, thanks for the reply. —We know the on-chain 0.5% tax burn exists, but the community really appreciates exchanges like Binance that go further by burning LUNC from their own trading fees every month and publishing the reports. —This has burned billions and shown strong support. Would Kraken consider doing the same? —It would mean a lot to the global LUNC holders who are still building and believing in Terra Classic’s recovery.