Kraken status: access issues and outage reports
Problems detected
Users are reporting problems related to: login, transactions and website.
Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
Problems in the last 24 hours
The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
May 8: Problems at Kraken
Kraken is having issues since 03:00 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Kraken users through our website.
- Login (70%)
- Transactions (10%)
- Website (10%)
- Mobile App (10%)
Live Outage Map
The most recent Kraken outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
|
|
Login | 10 days ago |
|
|
Transactions | 1 month ago |
|
|
Login | 1 month ago |
|
|
Website | 1 month ago |
|
|
Login | 2 months ago |
|
|
Login | 2 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
-
๐ฉ๐๐ฉ๐ใ๐๐๐ฅ๐๐๐ก๐ข ๐ฃ๐ข๐ข๐๐ฑ๐ ๐ธ (@vivi1_adapool) reported@krakenfx Bullish **** crypto
-
MassCat (@MassCat4) reported@VivaLaStool @JaceHumberson @krakenfx Prolute is old as **** and sucks. Not to mention heโs the most boring mf on the planet. This guys so right
-
crogs (@crogs) reported@krakensupport I'm.switching phones. My password was never saved. The reset email does not go to my inbox or spam folder. Only email I've received is to refer people. I need access before I can turn in my old phone. Why is it so hard to get a live person?
-
Mikey (@knockedoutmikey) reported@JuliusNkenchor @SpursOfficial @krakenfx Canโt get officially relegated today you thick ****. Gooner rat.
-
Kari (@Kareecurt) reported@krakensupport I am unable to complete the email recovery flow because it is looping or not producing a working recovery path. I have already attempted password reset, username recovery, and 2FA recovery multiple times, which is an endless loop. I need manual recovery.
-
The White Fox (@buflord) reported@brian_armstrong And this is why I no longer support Coinbase and instead use @krakenfx
-
Digi Mamba (@Latenightwhite) reported@Adam_Ogilvie_ @krakenpro @krakenfx What ******** happened to the digibyte listing?
-
Nathan Hylton (@InfiniteOpp) reported@krakensupport Withdrawal of my money has been held for days and nobody is answering to emails, forms and all requests to find out why. Disastrous customer service!!!!
-
Stalkchain (@StalkHQ) reportedKraken @krakenfx just sued its own custody partner for $25M.....and the details are worse than you think This actually what happened >> On July 31, 2018, Kraken (via Payward) partnered with Etana Custody, for fiat on-ramp and off-ramp services. >>In April 2025, Kraken tried to withdraw $25M and Etana couldn't pay. Guess what Etana Custody allegedly did with the money: >>They allegedly mixed Kraken's customer reserves with their own operational funds >>Funds were also allegedly used for operating expenses, risky investments and a FX hedging strategy where they kept the profits. >>They issued false account statements and dashboard balances showing funds as fully secured and available, despite internal shortfalls. >>When shortfalls arose, Etana allegedly used new customer deposits to cover older ones, creating a cycle dependent on continuous inflows >>when Kraken tried to withdraw their money, they delayed with a fabricated reconciliation issues and misleading explanations.
-
dymnlls (@dymnlls) reported@krakensupport Could you please help contact Tydro ? That has been suspended for 48 hours, but there have been no updates. Thanks.
-
Dazed and Confused (@spammymobile) reported@ls3fr @PilotESZ @krakenfx Exactly. While the big cheeses are talking about Paris and telling us **** we already know, I'm just looking for a decent exit before they pump n dump again. I thought .02 was a decent average. If we got to ANYTHING close, I'd cut my losses there and call it a lesson learned.
-
Ryan (@thrashmetalryan) reported@SpursOfficial @krakenfx Load of ****
-
jawor (@0xjawor) reported@Solofunk @xStocksFi @krakenfx I think a token is very likely. Kraken is pushing for the INK token and IPO, so they are not seeing any problem with more financial products in their ecosystem.
-
Mr. C deโ medici (@ccryptoFinaNCee) reported@krakenfx support with the burns #Lunc burns
-
kzer_AI (@kzer_ai) reported@krakenfx @pcgamer At least Runescape coal has a working blockchain
-
KK ๐ฌ๐ง (@Kevlarr123) reported@SpursOfficial @krakenfx Starting Muani again we deserve to go down the fraud has done nothing all season scored two goals against psg when we where already beat joke
-
Rid (@ridplanning) reportedDay 52 @krakensupport and @arjunsethi still no help on my #ewt deposit. You need #eth network support for this token. Please help! @energywebx
-
IronRed | SandHive (@IronRedSandHive) reported@krakenfx @MoneyGram It's only a matter of time before this gets shut down. Be careful, fam. 9 months to a year MAX!
-
InterWorld (@interworld_io) reported@krakenfx Probably back down again since we can't just consistently go up right now.
-
L Churchward ๐ (@Churchward56288) reported@SpursOfficial @krakenfx What a totally **** midfield that is no wonder Spurs are where they are.
-
๐ ๐๐๐โก๏ธ (@elong_tusks) reported@coinbase Why is your app so frail? always going out of serviceโฆ @krakenfx are you up?
-
LMNZ (@qweryyzx) reported@krakensupport The problem only affects the main domain. Subdomains are not affected and work correctly โ
-
Myles ๐ฎ Crimson Desert (PC) (@MylesOfGaming) reported@BeckyLynchWWE @krakenfx Awful company
-
Papa John (@Leeroy_Jen1n5) reported@DeenTheGreat @almostcancel @krakenfx Notice how you went after him on the ground? Notice how every time your bell rung on stream the big dudes didnโt hit you on the ground. You have mental issues my guy get checked out before you end up dead
-
Tiber (@Tiber19855) reportedI realized I need some exposure to $INK token and there is no better way imo than trading on @nadoHQ . $INK is funded by @krakenfx . There are no VCs so that could mean bigger allocation for airdrop. There is still enough time to get some of 950k points that are distributed weekly on @nadoHQ and secure a nice ink allocation. We are currently in week 13. Invite down below
-
lee osio (@sebjay) reported@merve050115 @krakensupport I've been through something similar, have you been able to get any help?
-
Rid (@ridplanning) reportedDay 53 @krakensupport and @arjunsethi still no help on my #ewt deposit. You need #eth network support for this token. Please help! @energywebx
-
Sam Patil | Cosmionex (@Cosmionex) reported@krakenfx Markets donโt sleep anymore. Access is the real innovation.
-
Hana (@prettyndlavish) reported@krakenfx @mayurgupta77 Get my issue resolved now. You donโt get the right to hold my money and not let me speak to a representative. I will sue the **** out of you. I need my withdrawal hold fixed NOW.
-
Mduduzi Mlambo (@Lordmduduzi) reported@krakenfx Hi is the support service available this week I been trying to reach them