Kraken status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Kraken users through our website.

• Mobile App (73%)
• Transactions (9%)
• Login (9%)
• Transfer (9%)

Live Outage Map

The most recent Kraken outage reports came from the following cities:

City	Problem Type	Report Time
Paris	Mobile App	9 days ago
Bordeaux	Transfer	9 days ago
Valence	Mobile App	1 month ago
Stockholm	Mobile App	2 months ago
Province de Liège	Mobile App	2 months ago
Mannheim	Mobile App	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Kraken Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tushant Suneja (@tushant_suneja) reported 27 seconds ago

  kraken acquires @MudrexHQ by q2 2027. @KrakenFX is the only exchange with a working acquisition strategy. indian crypto operators are the next target

• 
  Test&see (@chimankpaAnaeg1) reported 32 seconds ago

  @krakenfx How do I contact support center

• 
  Rx (@robindotbd) reported 1 minute ago

  @krakensupport @krakenfx I deposit Bsc network USDT but Kraken not support Bsc network, not help recovery 😡😡😡 others exchange Coinbase, Binance, or more exchange recovery possible not safe kraken

• 
  Crypto4UandMe (@Crypto4UandME) reported 1 minute ago

  @kris Can someone help me get my crypto off this exchange into another like @krakenfx without getting killed on fees rip $CRO

• 
  Chef Pump (@Sp1cytrenches) reported 1 minute ago

  I really hate the @krakenfx app. Wtf is this man. It’s not 2018 anymore is it.

• 
  Bill McCann Crypto Expert (@BillMcCanne8n) reported 3 minutes ago

  Investor Caution: #AscendEX #Kraken #KrakenFX Before investing, conduct proper research and verify platform details independently. If your withdrawal remains pending or stuck, keep all transaction records, wallet details, and support conversations secure. Message me to discuss your situation and explore possible recovery options.

• 
  Salty Sherry (@SaltySheriKoko) reported 3 minutes ago

  @AdamZie51311303 @krakensupport Adam, don’t use any Kraken help here. I was scammed by the help. And whatever you do, don’t give out your seed phrase. They will get you to do it thinking they are helping.

• 
  Grim 死神📿 (@ambassador_grim) reported 7 minutes ago

  @oxdeair @injective @krakenfx im down for injective

• 
  Lea Thompson (@LeaT_Design) reported 7 minutes ago

  @krakenfx another card who gives a **** show me the actual on-chain data not this marketing ****

• 
  Salty Sherry (@SaltySheriKoko) reported 13 minutes ago

  @moropeza1930 @krakenfx Kraken was holding my btc for 90 days. I tried to get help and was scammed.

• 
  1 7 (@twothousand0017) reported 14 minutes ago

  @krakensupport @krakensupport my wallet got withdrawal disabled and I have my savings in there please help enable my wallet for withdrawal

• 
  WWJD (@JW_WWJD) reported 14 minutes ago

  this? I’ve been experiencing unusually fast losses on my Funded accounts, so I started documenting the pricing. These two screenshots were taken at 6:00 PM — same token, KAITO, inside Kraken. Regular Kraken: $0.7211 Kraken Funded: $0.7008 That’s about a 2.8% difference at the exact same time. Earlier today I documented even larger discrepancies of roughly 8–9%. When a Funded Challenge has strict maximum-loss limits, these price differences can have a major impact on whether an account survives. This has happened repeatedly over several days and across two of my Funded accounts. I’ve contacted Kraken Support and asked for a formal investigation. I have timestamped screenshots documenting everything. I’d like an explanation of what price feed Kraken Funded is using and why it differs this substantially from Kraken’s own displayed market price. @krakenfx Please investigate and rectify this. @krakenfx

• 
  WallStreetX (@WallStreetXHQ) reported 14 minutes ago

  WSX News:🚨 Kraken Investigating Instant Buy Issue Causing Fiat Balances to Display as €0 for Some Users @krakenfx has confirmed that it is actively investigating a technical issue affecting its Instant Buy feature after some users reported that their available fiat balances were incorrectly displaying as €0 (or the equivalent amount in other supported fiat currencies). According to Kraken, the issue appears to impact the balance shown when users attempt to make an Instant Buy transaction, potentially preventing them from completing purchases despite having sufficient funds in their accounts.

• 
  FEBO (@AnicicZvonko) reported 24 minutes ago

  Hi, I am stuck in a support form loop. I deleted my 2FA and cannot open a ticket via web. Please help me create a recovery ticket."@krakensupport

• 
  WWJD (@JW_WWJD) reported 30 minutes ago

  Kraken Funded — can someone explain this? I’ve been experiencing unusually fast losses on my Funded accounts, so I started documenting the pricing. These two screenshots were taken at 6:00 PM — same token, KAITO, inside Kraken. Regular Kraken: $0.7211 Kraken Funded: $0.7008 That’s about a 2.8% difference at the exact same time. Earlier today I documented even larger discrepancies of roughly 8–9%. When a Funded Challenge has strict maximum-loss limits, these price differences can have a major impact on whether an account survives. This has happened repeatedly over several days and across two of my Funded accounts. I’ve contacted Kraken Support and asked for a formal investigation. I have timestamped screenshots documenting everything. I’d like an explanation of what price feed Kraken Funded is using and why it differs this substantially from Kraken’s own displayed market price. @krakenfx Please investigate and rectify this.

• 
  AO Daniel (@iamaodaniel) reported 31 minutes ago

  @krakensupport I did now Verify my Venmo account and return my money in there I don’t wanna be a victim of your poor customer service situation

• 
  Miles Dyson (@n3li5) reported 32 minutes ago

  @krakenfx "Spend more than your cash balance" is a bold pitch when I can't even access the cash balance I already have. 2,789 USDC frozen in my verified account for 5 days, withdrawal stuck "pending". Ticket #22022567. Maybe ship that feature first? @krakensupport

• 
  Pupurito (@Khodepoopoo) reported 34 minutes ago

  @MostDefinitely6 @krakenfx 0xB6d7DBE4B946B4D6776101B2506e97C39D3F848b i need help bro plz

• 
  RekzTV (@kick_rekztv) reported 34 minutes ago

  @EsenEraslan @krakenfx ig im gonna contact Coinbase for a kraken issue? lol

• 
  Towards Blissful Moments (@CalmnessWithin) reported 37 minutes ago

  @krakensupport hello, I'm having issues with the website trading feature closing my orders when I didn't press the 'x' on the orders already posted on the chart. While zooming in/out.

• 
  Angel (@YojadKang) reported 38 minutes ago

  @blaack_mambaa $ANYONE isn’t listed on @krakenfx they announced a listing late last year and then it never happened and they deleted the post, since that moment it’s been down only, over 90% drop since then and they ignore any questions to why the listing didn’t happen @AnyoneFDN

• 
  Wil Ro (@FixTheMoneyBTC) reported 39 minutes ago

  @krakensupport hello Support I'm locked out of my account due to losing my 2FA. I need assistance to be able to gain access but I order to get help I need to log in but not able to.

• 
  FalconTrace Bureau HQ ✪ (@FalconTraceHQ) reported 39 minutes ago

  @creesjs @krakensupport That’s serious. Since you’ve already verified the fraud report, keep your case number and all bank records. Don’t share login details or codes publicly. Follow back and DM me with the case reference if you want help organizing the evidence for escalation.

• 
  Tushant Suneja (@tushant_suneja) reported 44 minutes ago

  institutional crypto access is 90% about @coinbase broker distribution. @krakenfx is 6 months behind.

• 
  jester (@thejester) reported 50 minutes ago

  anyone got a hookup w @krakenfx @krakenpro @krakensupport? need help verifying to use the platform, it won't take my info

• 
  Jesse (@jessebabies) reported 50 minutes ago

  @Hanakookie1 @krakenfx @coinbase he may know some things but many custodians using single points of failure requires some public disclosure or verification, no? isn't that the problem we need to overcome here. lets open source what we're doing, especially the largest houses.

• 
  Nilanjan Sen (@nilanjan) reported 51 minutes ago

  @krakensupport My ACH withdrawal is pending for 10days. Can someone help on this. Really frustrating and would like to close my account and move to another exchange.

• 
  stealthyshuriken 🐒🦧 (@stealthyshurik1) reported 55 minutes ago

  @krakenfx please fix your BRL funding rail. It only ever works half the time

• 
  Nomisma (@CryptoLover9527) reported 56 minutes ago

  @txEcosystem @BitMartExchange @krakenfx When will there more exchange listings? I dont understand how **** meme coins can get listed so easily but $tx sits on a hand full of tier 3 and 2 exchanges. Do something to create more liquidity

• 
  Zues (@Zuesthekreator) reported 58 minutes ago

  ICYMI : Native USDC on @Injective just landed on Kraken. Coinbase went live with native INJ recently. @krakenfx just added native @USDC on Injective. The largest regulated exchanges are connecting directly to Injective’s rails one by one. ➤ Users can move Circle’s native USDC directly between Kraken and Injective. ➤ No bridge. No wrapped token. The same USDC Circle issues directly, moving through a top-three global exchange. ➤ Kraken processes billions in monthly volume across millions of verified users globally. Why this matters beyond the listing: ➤ Native USDC on Injective is the settlement layer for every perpetual market, every RWA trade, and every AI agent payment running on the network. ➤ Kraken giving users direct deposit and withdrawal access means institutional and retail capital can move into Injective’s ecosystem without friction. ➤ Every dollar that enters through Kraken lands on the same rails powering $33.9B in derivatives volume and $6.8B in RWA activity Coinbase for INJ. Kraken for USDC. Two of the largest regulated exchanges now connected directly to Injective. The liquidity infrastructure keeps building. 🥷