Kraken status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Kraken users through our website.

• Mobile App (67%)
• Transactions (17%)
• Login (8%)
• Transfer (8%)

Live Outage Map

The most recent Kraken outage reports came from the following cities:

City	Problem Type	Report Time
Hackney	Transactions	8 hours ago
Paris	Mobile App	20 days ago
Bordeaux	Transfer	20 days ago
Valence	Mobile App	2 months ago
Stockholm	Mobile App	2 months ago
Province de Liège	Mobile App	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Kraken Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Professor Satoshi.🕯️ (@satoshiheist) reported 6 minutes ago

  After helping Kraken team directly with their UX/UI for 4 hours on their options product they thank me by putting my account in reduce only mode since I am travelling abroad from my home city which is New York City. Now that my account is in reduce only mode I am trying to reduce and am being blocked from doing the very action they restricted me to. There is NO SUPPORT at all. Only robots that go into loops. @krakenfx @krakenpro fix this now.

• 
  Cryptobitfire "🐉 $MON"꧁IP꧂(✸,✸)(Ø,G) (@cryptobitfiDaO) reported 7 minutes ago

  @krakenfx Mission impossible

• 
  usman (@usman11573550) reported 7 minutes ago

  @krakensupport can someone reach out and help with my withdrawals that have been put on hold? I've looked on Trustpilot and there's been 10 negative reviews in the last 24 hours ? Is kraken looking to do a rugpull? My support ticket is # 22416124

• 
  Keen (@0xkeeny) reported 9 minutes ago

  @krakenfx @meshpay Removing the copy-paste step is the kind of crypto UX win that never makes a benchmark but probably saves more support tickets than another 0.1% APR. The hard part now is making the routing failure state as clear as the successful deposit.

• 
  is time. (@Ai50916) reported 10 minutes ago

  I like @matty_charts , but, IMO don't fall into the trap of playing patty cake trying to sell bag and buy lower. There is a large bidder running up @Casper_Network $CSPR nice and slow on @krakenfx .The question is, who. My guess is TradFi player/s.

• 
  MarkQuarter (@MarkQuarter) reported 10 minutes ago

  $GOOGL $GOOG $BTC $ETH $LTC $BCH $ADA $SOL $XRP @krakenfx $COIN [ the Google Account was hacked for 3 months & that attack was able to pull the real Google Authenticator code in order to steal $BTC from an Australian Exchange: @google @sundarpichai will hopefully fix that ]

• 
  Cypher Vorthos (@Cypher_Vorthos) reported 11 minutes ago

  @krakenfx It would help if the available stocks to trade weren’t limited to like 5. The recent S&P500 addition was good, but we need a lot more.

• 
  Web3 News Wire (@Web3newswire) reported 14 minutes ago

  @custodiabank fight for Fed access just hit the Supreme Court. The Blockchain Association is backing the challenge, arguing regional Fed banks shouldn't have unchecked power to debank "disfavored" industries. Custodia's been fighting since 2020. @krakenfx already got a limited version approved in March. #Crypto #Banking #Regulation

• 
  divotends 🐂🀄️ (@divotends_) reported 23 minutes ago

  I feel like @krakenfx is about to list $ANSEM any second now just based off the fact their DEX is really glitching when you try to access it

• 
  Collin (@Collin482763231) reported 23 minutes ago

  @krakenfx Sell that garbage

• 
  Mrs. Nesbitt (@nesbubuu) reported 24 minutes ago

  @krakenfx fix your fees you clowns

• 
  gallafta (@gallafta) reported 27 minutes ago

  @SpursOfficial @krakenfx Omg hell we need to close down on marmoush and savinho deal 😬😬

• 
  Ronya - do your own reserve 🥩 (@dyoreserve) reported 28 minutes ago

  @BillyBoyLondon1 @krakensupport @krakenfx Kraken is terrible, stay away from them.

• 
  The **** Of The UK (@therapeoftheuk) reported 30 minutes ago

  @SpursOfficial @krakenfx That is an AWFUL starting 11 for Spurs against Brentford. TERRIBLE TEAM.

• 
  Chopper (@oj4xgbiujz5v) reported 31 minutes ago

  @krakenfx Contact support

• 
  Chad_Genuine $DOG (@Chad_Genuine) reported 32 minutes ago

  solana:dog1viwbb2vWDpER5FrJ4YFG6gq6XuyFohUe9TXN65u ARMY will forever support @krakenfx

• 
  morgan (@xomorgan___) reported 34 minutes ago

  @SpursOfficial @krakenfx yeah i should have known wtf is this

• 
  Eugene Stepanyuk (@e77st) reported 36 minutes ago

  @LevendiPro @krakenfx Trading Volumes on Kraken are negligible Kraken not buy $KAS CEXs never buy useless #**** Listing on Kraken could only have happened if someone provided the liquidity—either the greedy KaspaOGs ****** or IR/KEF/BGIN gang, for whom this was crucial at the time for their NASDAQ IPO

• 
  Lorenzo Valente (@LorenzoARK) reported 38 minutes ago

  Why @HyperliquidX Should Acquire Gemini: The Regulated HIP-3/4 Deployer in the US Hyperliquid is engaging with the CFTC/SEC to enable U.S.-regulated companies to offer perpetual futures that trade and settle on its public blockchain. I think Hyperliquid should take that ambition one step further: Acquire a regulated U.S. platform like Gemini and turn it into the de facto regulated HIP-3 and HIP-4 venue in the U.S. Gemini went public in September 2025 at a $3.3B valuation. Today, it trades at roughly $450M, down more than 85% from its IPO valuation. The core business is clearly struggling. Gemini is too small to compete effectively with the major U.S. exchanges for spot or derivatives flow. It has no meaningful liquidity moat and limited crypto-native distribution. The company has already started diversifying toward its credit card and prediction markets businesses. More telling is that Gemini is in outright shrinking mode. It has wound down its UK, EU, and Australia operations, cut headcount roughly 40% from peak to about 402 employees, and guided to lower compensation and technology spend for the year. Assets on platform fell from $18.2B to $8.4B year over year and spot volume dropped 66%. This is a company retreating to its core and cutting burn. But what looks like a challenged standalone business could be a strategic asset at a fire-sale price. For roughly $450M, Hyperliquid could acquire Gemini's entire U.S. regulatory stack, which I think could be worth ~$200M on its own: - NYDFS Trust Charter: custody + New York exchange authority (2015) - DCM: Gemini Titan, CFTC-regulated derivatives venue (Dec. 2025) - DCO: Gemini Olympus, CFTC clearing license (Apr. 2026) - FCM: in progress, completing the CFTC derivatives stack - MTLs: money-transmitter licenses across nearly all U.S. states - Broker-dealer: rails for regulated equities For context, @krakenfx's parent paid up to $550M for Bitnomial, effectively acquiring a regulatory and derivatives infrastructure asset with little operating business attached. Gemini's entire market cap is now below that. Yes, Hyperliquid would inherit a business currently losing roughly $30–40M per quarter operationally. But it would also acquire a meaningful operating footprint: - 580K monthly transacting users (Q2'26) - 1.72M lifetime transacting users - $8.4B of assets on platform - $3.8B quarterly spot volume - $3.1B institutional / -= $0.7B retail - $45.5M quarterly revenue, or ~$180M annualized - 106K active card users - ~$485M quarterly card spend and ~$220M of receivables - A regulated prediction-markets business with 27K+ traders and 225M+ contracts since launch At a $450M valuation, that's roughly $290 per funded customer. For comparison, @Robinhoodapp paid roughly $400 per funded customer for Bitstamp, despite acquiring about half the revenue and no comparable U.S. federal license stack. Kraken paid roughly $790 per funded user for NinjaTrader. And Gemini's users already hold an average of roughly $14.5K of assets on platform. In other words, you could argue that the regulatory stack alone goes a long way toward underwriting the purchase price, while the users, assets, revenue, card business, and prediction markets come on top. The most interesting part is that Hyperliquid could potentially finance the acquisition without touching a single burned HYPE token. The community reserve holds roughly 389M HYPE. Spending ~7.9M HYPE at $70 would represent approximately $550M — just 2.0% of the reserve, under 1% of max supply, and roughly 3% of HYPE's ~$18.5B circulating market cap — enough to acquire Gemini outright at a ~20% premium to its current market cap. Hyperliquid could then redirect a portion of protocol buybacks toward rebuilding the reserve. At the current fee run rate, the reserve could potentially be replenished within 12–18 months. The strategic logic is bigger than simply buying an exchange. Hyperliquid would be buying the regulatory bridge between HIP-3/4 and the U.S. market. Gemini could become one of Hyperliquid's HIP-3 and HIP-4 markets, the regulated U.S. deployer, handling KYC, custody, fiat rails, brokerage, clearing, and compliance while the L1 provides the underlying market infrastructure, liquidity, and onchain settlement. Mechanically, this transaction is far simpler than most public-company M&A. Gemini's dual-class structure gives Class B shares ten votes each, and the Winklevoss twins hold all of them, roughly 94.7% of total voting power. It is a Nasdaq-designated controlled company. There is no proxy fight, no activist interloper, no drawn-out process. Board approval and a majority of voting power both run through two people. The entire negotiation is whether Cameron and Tyler want to convert a controlling stake in a declining exchange into a meaningful HYPE position and the distinction of bringing Hyperliquid onshore. On structure, the buyer wouldn't be the protocol or the foundation directly. NYDFS probabl wants a US entity with named officers, not an offshore foundation. The path is a Delaware HoldCo, funded by the Hyper Foundation but legally distinct, that acquires Gemini and keeps the regulated subsidiaries intact. The L1 stays a separate permissionless layer that never touches a US customer. Polymarket already ran this playbook. Offshore, non-KYC, with a CFTC settlement on its record, it bought QCEX (a licensed DCM/DCO) for $112M in July 2025, ring-fenced it as a US entity, and relaunched onshore in December. Hyperliquid starts from a better position: no enforcement history, US users geofenced, and active dialogue with both agencies. Hyperliquid generates substantial cash flow and sits on an enormous treasury. It should be much more aggressive about deploying both strategically. let's stop the buy back and burns and play offense.

• 
  GavalarZeGreat the 2nd (@gavalarthegreat) reported 40 minutes ago

  @krakenfx Sell, fix brakes and windshield on van!

• 
  Andrei Jikh (@andreijikh) reported 42 minutes ago

  @krakenfx Do you guys still have a support team? Emailed about login issues (Ticket # 22119051) in July, no one got back to me.

• 
  Lady Ann 🐐 (@Annacares809) reported 43 minutes ago

  @krakensupport @krakensupport Too much review without permanent solution Here’s support ticket #22325915

• 
  lvnbbs_bnb 🐬TermMax (@lvn_crypto) reported 45 minutes ago

  @krakenfx the 5% volume spike looks pretty rigged though maybe it is just a glitch

• 
  Bitcoin Wizard - mavensbot 🧙🏻‍♂️ (@mavensbot) reported 53 minutes ago

  @krakenfx >open a support ticket. >explain that 15 ETH just arrived. >beg them to reverse it before i do something stupid. they can't. >i already have. it's in ethereum:0x72e4f9f808c49a2a61de9c5896298920dc4eeea9 now.

• 
  Will Adams (@BillyBoyLondon1) reported 53 minutes ago

  @krakensupport @krakenfx 1st UPDATE - KRAKEN Account locked and can’t transact since Monday. Ticket (#22367687). Not received any timeline or feedback on why account locked via email or app bot. BTC transaction on “pending” status since Monday night. Pls support.

• 
  Noah (@NoahLFC21) reported 57 minutes ago

  @SimonDixonTwitt Hey Simon wondering if you can help have been waiting on a response from @BankToTheFuture admin re access to account/ lost 2FA codes in order to realise @krakenfx investment

• 
  AVLDhee.aim (@AVLDhee029) reported 57 minutes ago

  @atitty_ Fix it @krakenfx

• 
  Mr Ray (@raymeboy22) reported 1 hour ago

  @krakenfx Go to homeles but things for them, and go the hospital pay people that can't afford to pay there bills, build a house for God , finally help the needs.

• 
  piterskiy (@p1terskiy) reported 1 hour ago

  @krakenfx Sell this ****

• 
  John Collins (@Yinielin) reported 1 hour ago

  @krakenfx Contact customer service wirh you guys. Oh. You give it to me? Say thank you.