Kraken status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Kraken users through our website.

• Mobile App (58%)
• Transactions (17%)
• Login (17%)
• Transfer (8%)

Live Outage Map

The most recent Kraken outage reports came from the following cities:

City	Problem Type	Report Time
Valence	Mobile App	11 days ago
Stockholm	Mobile App	20 days ago
Province de Liège	Mobile App	1 month ago
Mannheim	Mobile App	1 month ago
Paris	Mobile App	1 month ago
L’Étrat	Login	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Kraken Issues Reports

Latest outage, problems and issue reports in social media:

• 
  FUNCURVE👁️‍🗨️👁️‍🗨️ (@FUNCURVEMEDIA) reported 2 minutes ago

  @krakenfx @FabrizioRomano Why did kraken restricted my account I deposited 500$ after waiting for 7 days and you guys restricted me from withdrawing Rectify this issue before I take legal steps to the govt

• 
  Robert Wicks (@Metopia98) reported 5 minutes ago

  @krakensupport I wish a support team could get hold of me.... why does it it take 5 days????

• 
  apollo440 (@0xApollo440) reported 7 minutes ago

  Kraken paid $600 million for Reap while its OCC charter sits in a queue. It doesn't need Reap to trade coins. It needs Reap to move dollars, issue cards, and settle stablecoin payments the moment the charter clears. The exchange was always the front door. The back office is where the money sits. $600 million is the price of skipping the build, paid while the regulator still hasn't answered. @krakenfx doesn't want to fight banks. It wants to be one.

• 
  Muné (@Onlyone_mune) reported 9 minutes ago

  @FabrizioRomano @krakenfx Would want to say england but they have a near success syndrome problem so it's Spain or France against Argentina at the finals for sure.

• 
  rainneemflowers (@aggielazzy50224) reported 19 minutes ago

  @HyperliquidX, bro, ty for solving decentralized trading, I have one issue, I thought it won't be an issue but one, why th are your charts too shallow, btc charts starts from 1st august 2020, the rest are worse, where is @krakenfx getting charts from?

• 
  JustMrPaper (@kachi_pbm) reported 23 minutes ago

  You can’t outwork a failed system. Let’s not lie. THE REASON WE ARE NOT LANDING REMOTE JOBS SO EASILY IN THE TECH SPACE ANYMORE IS BECAUSE OF WHERE WE ARE FROM. Your rejection emails don’t even get to the HR. And if it does once they see you are from Nigeria, they don’t want to do anything with you IMMEDIATELY. Think I’m capping? I was supposed to land a job to join the ux team for @krakenfx that pays me at least $10,000 a month especially with my understanding of crypto and how my passion for their service. I went through their interview and passed the stages. They loved me. But guess what? They see I’m from Nigeria and boom, I don’t get it. They even said in mail “We encourage you to revisit opportunities with Kraken should your location change” Nigeria you are killing dreams !

• 
  Crypto Coin Show (@CryptoCoinShow) reported 24 minutes ago

  Exchange to bank: @krakenfx is working to become a licensed bank in Europe, with Lithuania as the target jurisdiction.

• 
  Derek (@Derek9o9) reported 24 minutes ago

  @KrakenSupport @krakenfx I have an open ticket #21839264. I have funds that I need access to for risk management. Can someone please review my case or provide an update? Thank you.

• 
  Vintage David (@1stDavidEO) reported 26 minutes ago

  @FabrizioRomano @krakenfx I've been hate-watching Messi He's been winning. It's time to to support him

• 
  Ƀ Chris (@CryptoChrisG) reported 30 minutes ago

  @Kropotkin57 It’s like they’re battling for worst costumer support @krakenfx & @coinbase

• 
  Edras (@edras6843) reported 30 minutes ago

  @krakensupport Let me get guess after a week of holding my funds the exact same email it has been raised to the team. Nothing else no email no follow up nothing same piss poor response no manual review nothing same piss poor effort and motive. **** use grubs

• 
  🇸🇿Lucky Nhlanhla Ma🇸🇿 (@LuckyNh9879) reported 30 minutes ago

  @FabrizioRomano @krakenfx Please write down the names of the countries, as we can't be expected to know all the flags!

• 
  Maija Rousell (@hueprints) reported 34 minutes ago

  @gmissy17 @birdie_dollie @krakensupport Did you still need help?

• 
  Alex (@Alex57924649) reported 34 minutes ago

  @krakensupport Kraken has became a joke, I tried to change some info on my account, in an hour I got emails from 3 different agents. Really? Is this customer support? Been a customer for many years and I dont even get a decent resolution to a simple matter with all requested documents sent?

• 
  Alpha Pulse (@AlphaPulse1) reported 40 minutes ago

  @FabrizioRomano @krakenfx Argentina will win this worldcup with FIFA support

• 
  PROf (@_xprof) reported 40 minutes ago

  @FabrizioRomano @krakenfx Please, tell whoever wrote this script to tone down the pressure a bit. Else some people might not make it to the final episode 🤭😭😭

• 
  BittBurger (@BittBurger) reported 42 minutes ago

  Hey @krakenfx @krakenpro - @krakenpro - Nearly $1.5 million just disappeared from my account when I initiated VAULT. No explanation. Just new warning emails that a suspicious "withdrawal" was initiated and my account is now "restricted" with a zero balance. No reply from support in nearly 24 hours. And I'm I'm not allowed to call anyone. Not a single Vault email or explanation. Just "your funds are fine and we have locked your account". This level of incompetence and ****** messaging is quite frankly unforgivable. If initiating a Vault scares the **** out of your customers, empties their portfolio, and then locks down their account for possible fraud, you are not qualified to continue remaining in custody of my money.

• 
  Brenda Factor (@brendafactor2) reported 45 minutes ago

  @LeFou525 @FabrizioRomano @krakenfx Argentina are the standing Champions. Stop whining for ****’s sake. Why can’t you just enjoy the show?

• 
  Jinx (@Lucario_Litten) reported 45 minutes ago

  @FabrizioRomano @krakenfx Argentina shouldn’t even be in this since they needed FIFA corruption to help them get through so bad that even Stevie Wonder could see it the corruption and he is blind

• 
  D.Zdzisław_K (@Katharsys76) reported 46 minutes ago

  @FabrizioRomano @krakenfx How boooring tbh the same as ever with a Little help from FIFA

• 
  Tywlowk (@tywlowk9785) reported 48 minutes ago

  @edras6843 @krakensupport Same issue I’m going through these guys holding my damn funds saying this manual review bull **** and it’s been one ******* week, they need to sort this **** out

• 
  Cimbomlu Lalo #Hedef27 (@HeranGoetheller) reported 48 minutes ago

  @FabrizioRomano @krakenfx Fix It For Argentina

• 
  Elnesse (@Elnesse1) reported 51 minutes ago

  @heis_zaaye @FabrizioRomano @krakenfx Get ******** out of here

• 
  Andres (@MacroPerch) reported 52 minutes ago

  @krakensupport Ok, since you cannot help, can I escalate the ticket? You are confirming my $810 is gone, and it would be too resource intensive to retrieve.. Can I submit any further request to get help?

• 
  kuba (@kubathefirst) reported 55 minutes ago

  Day two of @krakensupport restricting my account and no help whatsoever. Messaged them via mail, app and on x. X only support that responded (friendly) but not helpful. “Rest assured, where onto it, etc” but looking at the interactions from the replies with kraken support it seems I’m not the only one. Many interactions where people are waiting for months without help. Can anyone help me here? #help #kraken

• 
  bry (@bryanmonterreyx) reported 55 minutes ago

  I have like 200$ locked in that stupid @krakenfx website till Friday-Saturday

• 
  Alex (@Alex57924649) reported 55 minutes ago

  @krakensupport what a piece of **** Kraken has become. Requesting more documents than a bank and making pressure on its clients. Those clients thatbtrust it for years and that made it a big exchange in the first place! Its became the ***** of EU regulators.

• 
  Kenneth Rognstad (@RognstadKenneth) reported 55 minutes ago

  @FabrizioRomano @krakenfx doesn't matter... it's a fake and staged show from fifa.. the winner is already planned.. the script has been told.. it's in the public.. fifa and infantino has been caught as ****.. and NOBODY do anything about it.. =S =( wtf?..

• 
  GiSar (@sar_gian) reported 57 minutes ago

  @krakensupport KRAKEN APP SUCKS. THEY SCAM. SUPPORT IS BULLSHIT. APP IS BS. THEY ARE BS

• 
  Howard Brown (@BigDog0601) reported 57 minutes ago

  @TheodoreB30917 @krakensupport Are you able to finally get some help because I’m having the same issue