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Kraken

Kraken status: access issues and outage reports

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Full Outage Map

Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.

Problems in the last 24 hours

The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Kraken users through our website.

  • 54% Login (54%)
  • 23% Transactions (23%)
  • 8% Website (8%)
  • 8% Mobile App (8%)
  • 8% Transfer (8%)

Live Outage Map

The most recent Kraken outage reports came from the following cities:

CityProblem TypeReport Time
City of Brussels Transactions 2 days ago
Trenton Mobile App 11 days ago
Paris Transfer 28 days ago
Toronto Transactions 28 days ago
The Dalles Login 1 month ago
Bonn Transactions 2 months ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Kraken Issues Reports

Latest outage, problems and issue reports in social media:

  • lullalelomera
    .... (@lullalelomera) reported

    @krakenfx Fix my account i need money back 😭😭😭

  • IvankoDesign
    Vladyslav Ivanko - AI Driven UI/UX Designer (@IvankoDesign) reported

    @krakenfx recurring buys UX dies on one question: can you pause without canceling? change amount without restarting? "set and forget" feels broken if "modify" means "delete and recreate."

  • IronKrakenphd
    Iron Kraken 🦑 (@IronKrakenphd) reported

    @krakenfx Lock in what loss lol **** Crypto send that **** to 0

  • DogpuRanger
    𝕄𝕒𝕕𝕕⚡𝕄𝕒𝕧𝕖𝕣𝕚𝕔𝕜 (@DogpuRanger) reported

    @Stoopid_She @krakenfx Was there to support $PEP the only L1 blockchain pepe memecoin.

  • MechinePAN
    Jackyhood.eth | 📝 (@MechinePAN) reported

    @krakenpro WARNING to all traders: @krakenfx is holding my 100,000 USDC deposit with ZERO real communication, and now they even forced-closed my Ticket #21467245 as "RESOLVED" when nothing is fixed. Ignoring emails, sending vague responses, and shutting down complaints—your customer service is a total sham. I need a real manager to step in and release my funds NOW! @KrakenSupport

  • LankyGBC
    Rigo Cruz (@LankyGBC) reported

    @krakenfx Another day gone by with out having any form of support try and help be about my money that you guys are withholding from me

  • LankyGBC
    Rigo Cruz (@LankyGBC) reported

    @krakenfx This is the 6th day now you guys have been withholding $114 from me that I deposited and not a single person has contacted me yet about this. I’ve reached out to every form of support and no one has helped me in the slightest #21510161

  • ScamcoinSPL
    Scamcoin (@ScamcoinSPL) reported

    @krakenfx welcome to the customer support dimension

  • lullalelomera
    .... (@lullalelomera) reported

    @krakenfx No support 2 days now my money blocked nobody reply

  • Sedaprasanyaad
    Pemburu Bansos | ETHGas ⛽ (@Sedaprasanyaad) reported

    @CRYPTOBOYSN @krakensupport @krakenfx If you sent usdt on bsc network to your kraken account, and your fund will not refund by them. Because they not support this network. Hope they will added usdt bsc chain.

  • LankyGBC
    Rigo Cruz (@LankyGBC) reported

    @krakenfx What’s going on with my money I put over $100 into your app and have yet to have any form of support this has been going on for 5 days every time I get a email it’s just them saying there going to bring it to a specific person or something I want my money

  • ivenyulfgrevn
    viralhysteria (@ivenyulfgrevn) reported

    why ******** have i been waiting nearly an hour for you to process a god damn arbitrum tx @krakenfx

  • chunniunai2
    Nothisperson (@chunniunai2) reported

    @dahud_mj @krakensupport i have the same problem, and they haven't solved it yet. It has been 19 days.

  • peterabcz
    Peter Boncz (@peterabcz) reported

    @krakenfx nice post. But @krakenfx is currently witholding withdrawals from many people now including me. Without reason. People try support, but there is simply no action. Be warned!!

  • jkc0le
    J (@jkc0le) reported

    @krakenfx Hi my funds are stuck in your new beholder platform. I'm receiving an error code for which support and engineers cannot provide an explanation for. I've had an open case for weeks and it's not being resolved. Can somebody please assist and get this escalated. @FTC @krakensupport

  • alanweb101
    Alan Truth (@alanweb101) reported

    @gwxjean @krakenfx @krakensupport Oops did the support help you yet .?

  • LankyGBC
    Rigo Cruz (@LankyGBC) reported

    @krakenfx Still have not received any support even though you guys are withholding over $100 for me. It’s been a week now not a single word back from support. This is my ticket #21510161

  • LHodlemort
    Herr von ₿rrrr (@LHodlemort) reported

    @krakenfx Consider the following scenario: You have an utxo you transfer to kraken to sell, you are Bitcoin a **** so you have a coldcard. Now kraken puts you sats on hold and asks you to verify your address. Kraken does not support bip322 and no other utxos on that address. Your actions?

  • rosstaylring
    Rosstaylring (@rosstaylring) reported

    @XMaximist @krakenfx Kraken IPO is big. But tokenized access to it is even bigger.

  • BooneW
    boone (@BooneW) reported

    @KeanZkp2p @krakensupport They said they're escalating the issue so we'll see

  • jkc0le
    J (@jkc0le) reported

    @krakenfx Hi my funds are stuck in your new beholder platform. I'm receiving an error code for which support and engineers cannot provide an explanation for. I've had an open case for weeks and it's not being resolved. Can somebody please assist and get this escalated. @FTC @krakensupport

  • covetrade
    cove (@covetrade) reported

    @solflare @krakenfx There is none. Stare at charts 24/7 or price goes down forever.

  • tim_codes117
    Timothy 👨‍💻 (@tim_codes117) reported

    In 2023, about 3 years back I made @krakenfx clone from scratch in flutter, I just downloaded the app and built the few interfaces I could see and added it to my repo. I didn't post about it until early 2024. Still no AI help, all knowledge from the best tutors on YouTube and docs.

  • GarryHowark0k
    Garry Howard (@GarryHowark0k) reported

    @krakensupport PLEASE STOP USING KRAKEN APP. THEY ARE SCAMMING PEOPLES MONEY. NY ACCOUNT SAYS ‘Access Limited for no reason and I MAKE A REPORT to the email and chat support. They still don’t give me my money. It’s the worst app ever. I wish people wake up.GIVE ME back my MONEY

  • BitcoinMaxi4
    Snipe Edge Markets (@BitcoinMaxi4) reported

    @krakensupport I can´t sign in! just after resetting my password!

  • Web3cryptoPump
    NinjaTurtle (@Web3cryptoPump) reported

    BTC holding $67k with 50 SMA support. Watching DeFi yields closely—don't chase 20%+ APY on questionable stables. With NVT ratio elevated, depeg risk is real. Rotate into blue-chip pools to hedge exposure. Stay liquid. @krakenfx @WhalePanda @saylor #Trading #RWA

  • digitalarbit
    Digital Arbitrageur (@digitalarbit) reported

    @krakenfx For the next leg down?

  • eee888eee999
    A (@eee888eee999) reported

    @krakenfx On May 28, I transferred 9,999.4 USDT from HTX to Kraken. Kraken immediately froze my account without any notice or explanation. At that time, due to the UK sanctions against HTX, some other exchanges also temporarily froze funds coming from HTX. However, most of those platforms have already lifted their restrictions and resumed normal operations. Kraken is the only platform that is still keeping my account frozen. The review process is extremely slow, and I still have not received a clear explanation or resolution. How is this any different from robbery?

  • chunniunai2
    Nothisperson (@chunniunai2) reported

    @krakenfx @krakenpro I am writing regarding two urgent issues with my Kraken account: No deposit address is shown for any cryptocurrency (including BTC, ETH, USDT, etc.). When I go to the Funding → Deposit section, no address or QR code appears, or it shows an error. I am unable to withdraw any funds. Whenever I try to make a withdrawal, I receive an error message or the option is greyed out / not available. Could you please help me resolve these issues as soon as possible? Thank you very much for your assistance. I look forward to your prompt reply.

  • lullalelomera
    .... (@lullalelomera) reported

    @krakenfx What about my account when you ll unblock? No support no email reply