Kraken status: access issues and outage reports
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Full Outage Map
Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
Problems in the last 24 hours
The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Kraken users through our website.
- Mobile App (64%)
- Transactions (18%)
- Login (9%)
- Transfer (9%)
Live Outage Map
The most recent Kraken outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Valence
|
Mobile App | 26 days ago |
 Stockholm
|
Mobile App | 1 month ago |
 Province de Liège
|
Mobile App | 2 months ago |
 Mannheim
|
Mobile App | 2 months ago |
|
Paris
|
Mobile App | 2 months ago |
|
L’Étrat
|
Login | 2 months ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
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J. Diego | BaltaZa (@BALTAWAT) reported@krakenfx blocked my account for no reason I made a support ticket almost a week ago, and still I don’t have not even a single response. I’m growing to hate this exchange
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Derek (@Derek9o9) reported@krakensupport More customer service reps needed?
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stealthyshuriken 🐒🦧 (@stealthyshurik1) reported@krakenfx please fix your BRL funding rail. It only ever works half the time
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bc1Alfreedom 🟠 🦔 (@alfreedom_dev) reported@krakenfx @FIFAWorldCup It was the worst **** ever. This is not american football
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Traderg (@bbclub007) reportedYo @krakenfx when do you support #robinhoodchain network ? As you see tons of market share and in fact it’s better than ETH and Base. So why can’t you eat the share ? It would be easy on a lot of traders as well.
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Muné (@Onlyone_mune) reported@FabrizioRomano @krakenfx Would want to say england but they have a near success syndrome problem so it's Spain or France against Argentina at the finals for sure.
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OpAbsolute🐳 (OpparZ) | (@OphirParwez) reported@_WOO_X @krakenfx Regulatory compliance and trusted infrastructure are key for long-term crypto adoption. Excited to see @_WOO_X and Payward Services working together.
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NakaSompo (@NakaSompo) reportedDang it. Fingers are so clumsy. Accidentally opened my @krakenfx app, and fat-fingered my authenticator app and somehow entered my 6-digit login code. I was so flustered that I inadvertently went to my portfolio and clicked on Kaspa, and ended up SMASH buying another 10k $KAS. Don’t know how it happened.
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Flavz (@ZeeN90867645) reported@breakoutprop @krakenfx If you are that confident you don’t have to drag others down just to look good. It’s called respect you both are trying to make it at the end of the day.
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Joey Kimmons (@CrawlingShadowX) reported@naveenbrahim @krakenfx It wouldn't matter if it was on Kraken or anywhere else. The $XTM smart contract has transfer restrictions triggered by high-risk flags. That’s not an exchange issue.
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TriumphAnt LY Crypto (@TriumphAntGo) reported@krakenfx The Screenshot system trying to get us to advertise, will NOT work on me It only makes me angry that I can not scroll shot for my records & information No need to respond trying to help build the best app u could have Sure, I'll be ignored, but I'll watch for updates
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J.Dog ᛤ (@Relentless_btc) reported@Cookies945 @masterminedusa How is $DOG a scam? It was a free airdrop to over 75k wallets & went to nearly $1Billion market cap in its first year. Atleast do some research before labeling everything as a “scam” The CEO @krakenfx breaks its down nicely in this post.
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Bence (@Mcistifan420) reported@krakensupport Hey @krakenfx my account has been service limited for almost a week. I wrote an email but I haven’t got an answer. Pls help
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FutureObserver (@ernestobtc) reported@krakensupport @krakenfx My account has been restricted and my €1,500 SEPA deposit has been on hold. I have already submitted all the requested information, but I am still waiting for my case to be reviewed. Could someone please look into my support ticket? Thank you.
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CryptoDiffer Analytics (@CryptoDiffer) reported@RobinhoodApp @krakenfx @bitget The holdouts are not only slow. Overnight liquidity is thin, spreads widen, and market makers do not love pricing risk at 4am. That is the real fight, not whether people want it. The US is betting demand wins. Germany is betting the plumbing is not ready yet.
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Mark - Crypto Recovery (@RecoverwithMark) reported🚨 Crypto Safety Alert: #AscendEx | #Kraken | #KrakenFX 🛑 Stay cautious if your withdrawal remains stuck as "initiating" or pending for an extended period. Keep all transaction records and verify any instructions independently before taking further action. 📩 DM us for confidential guidance and support if you've been affected.
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Arjun Sethi (@arjunsethi) reported@veda_labs @krakenfx @SentoraHQ slow and steady, build what customers want. no need to chest pump or headlines that dwindle over time.
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Jacob Jensen 🇺🇸 (@jakesevara) reportedPlease help! 🙏🏼 I sent all my #hbar from my @Tangem wallet over to my @krakenfx account & missed putting in a memo & now it’s disappeared😫 I contacted Kraken 1 min after it happened & completed a ticket including all of the needed info 8 hrs ago… still nothing @hedera
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bishara (@bishara) reported@TheFlowHorse @krakenfx insane how they burned their reputation every single day … down the drain man
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blank (@ChefBoyarGeeze) reported@PardonMyTake @krakenfx I can't believe I'm typing this, but shut down Mount Rushmore Season immediately. Jesus ******* Christ. Try again in a couple of years.
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Miles Dyson (@n3li5) reported@krakenfx "Spend more than your cash balance" is a bold pitch when I can't even access the cash balance I already have. 2,789 USDC frozen in my verified account for 5 days, withdrawal stuck "pending". Ticket #22022567. Maybe ship that feature first? @krakensupport
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Kenneth Rognstad (@RognstadKenneth) reported@FabrizioRomano @krakenfx doesn't matter... it's a fake and staged show from fifa.. the winner is already planned.. the script has been told.. it's in the public.. fifa and infantino has been caught as ****.. and NOBODY do anything about it.. =S =( wtf?..
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Miles Dyson (@n3li5) reported@mwturetzky "Fix money and you fix the world." "We will fight so you can." Beautiful words from a company that froze my own money for days and won't even answer me. Verified account, 2,789 USDC stuck "pending", ticket #22022567 ignored. @krakenfx @krakensupport
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Rx (@robindotbd) reported@krakensupport @krakenfx I deposit Bsc network USDT but Kraken not support Bsc network, not help recovery 😡😡😡 others exchange Coinbase, Binance, or more exchange recovery possible not safe kraken
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IMPERIUM CRYPTO✨ (@Imperium1crypto) reported@FabrizioRomano @krakenfx The refereeing errors negatively impacted my appetite for this football World Cup.
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Vickie (@ahlllen) reported@rob7209593 @krakenpro @krakenfx Same thing here. Mines been locked two weeks now and I’m only realizing a lot of people are experiencing the same issue. I regret downloading their app
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Cody (@iLikeSlowCars) reported@coinbase @CoinbaseSupport what’s up with Coinbase and lack of ability to have a linked bank account without issues. It’s either it drops the account weekly or tells me “insufficient funds” on daily buys when that’s not the case. Does @krakenfx have this problem too?
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Coinjoined Chris ⚡ (@coinjoined) reported@AdamSimecka This is for the people falling victim to your drive by slop. Not for you because you are beyond saving Simecka: Michael Saylor would be an enormous stakeholder in a PoS system. In Bitcoin, however, he's primarily a holder who doesn't even self-custody, so his influence on consensus is limited. An economic node is an actor like @Bitrefill, @krakenfx, or any merchant, exchange, payment processor, or your own self-custody node that validates transactions and participates in the economy. Its significance is measured by the economic impact if it disappeared, not by the number of Bitcoin it owns. Running four nodes doesn't give you four votes. Owning 5 bitcoin doesn't give you 5 votes. But if you have a node that doesn't hold any bitcoin but routes 5000 transactions a day now that node is an economic node and would have an impact if it turned off. Bitcoin isn't governed by any single constituency. It is secured by proof of work, enforced by validating nodes, developed by contributors, and ultimately valued and adopted by the free market. Consensus only emerges when these groups broadly align. A minority in any one of them doesn't get to dictate the rules. Economic nodes are one constituency that must be convinced: not the only one. No single group gets to dictate Bitcoin's consensus. That's the entire point of rough consensus. If you fork off without meaningful economic support or miner support, your chain becomes vulnerable to 51% reorgs, struggles to attract sustained hash rate, and ultimately has to compete as a separate asset in the market. Markets decide which chain retains the Bitcoin ticker and economic value.
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afshin1994 (@AAsf32656073) reported@krakenfx Your site does not work in my country. I made a deposit last year.. no one was responsible for the loss of my property..
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CRY (@NakamotoSpinner) reported@krakensupport Kraken, My USDT withdrawal has been On Hold since 17 July, and I have received no communication whatsoever. I have an active support ticket (#22018780), yet I’ve had no updates, and I’m unable to speak to a human because your chat bot refuses to escalate an existing case.