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Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
Problems in the last 24 hours
The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Kraken users through our website.
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Website (42%)
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Mobile App (32%)
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Transactions (16%)
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Login (11%)
Live Outage Map
The most recent Kraken outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Login | ||
| Transactions | ||
| Website | ||
| Website | ||
| Mobile App | ||
| Website |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
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UncleSam
(@SamSamun6) reported
@ANITAONINKCTO @krakenfx @xStocksFi The future isn’t coming it’s compounding. $INK and xStocks are turning access into agency.
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CaptainCrypto
(@CaptainCrypto33) reported
@krakenfx Now all you list is worthless tokens. Becoming a **** exchange really quickly.
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Developer Info Addup
(@abdbaasit_imran) reported
@QueenMarketplac @krakensupport I also deposited since 5 days ago and it's still showing in progress, their customer support service is very poor
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Barns 💡$PFP
(@_Barney___) reported
@krakenfx @Somnia_Network When will you be listing $pfp been trying to find it on your site. @krakenfx
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Cesar A.
(@210Cking) reported
@Zebec_HQ @krakenfx @coinbase .... what the problem is with you?
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South Dotsero King
(@S_Dotsero_King) reported
Update on trying out @Gemini I'm done using it and have transferred everything out to @krakenfx Pro: Higher staking APY then coinbase Cons: Support was very slow and unhelpful Referral signup bonus rejected with no reason provided App had bugs requiring me to use their website
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Peachy
(@unknwnSOURCE07) reported
@krakensupport ….4+ days of issues-no replies back from those emails…. ?
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Bubba Mack
(@Rewards_PAID) reported
@krakenfx Just about had it with crypto. Everything is up but BTC, equities, metals, indices, bitcoin down? It doesn’t sell ANYTHING, it doesn’t buy ANYTHING, it shouldn’t give two squirts of **** about tariffs. Rich people buy it but I’m beginning to think we’re getting hosed. No one is making money at this point. 20% crash on someone’s threats about higher costs to the brokies? Is this real life?
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ARDAN
(@ardanaabbcc) reported
@legiondotcc @yieldbasis @krakenfx Kyc error I can't participate it, next time I want to in.
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Seedli Capital
(@SeedliCapital) reported
@krakenfx @Zebec_HQ Listings like this help bring visibility to innovative token models.🚀
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The patriot Party
(@DanielFraz72169) reported
@krakenfx @Zebec_HQ Get listed and go down. Manipulate manipulate manipulate. The market makers are bs
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Mohammed jraifi
(@Mohammedjraifi) reported
@krakensupport But I usually use the network without any problem
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Developer Info Addup
(@abdbaasit_imran) reported
@krakensupport You are a scammer, I deposited £ for the past 5 days, it is still showing in progress. Customer support is very worst. I didn't recommend this app for anyone
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Bitcoin Capital
(@Bitcapital_ch) reported
@krakenfx they will either go up or down
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Joseph Gozlan, The Retail Navigator
(@JGozlan) reported
Don’t create an account on @krakenfx They don’t have a support, their AI bot is stupid and can’t solve anything and you will find yourself locked in an endless loop with a machine that refuses to connect you with a human! #badcustomerexperience #krakenfail #aisucks
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SK
(@Dirtmax11) reported
@Zebec_HQ @krakenfx And like usual anymore down we go
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Sir Deansly
(@SDeansly) reported
@ADAProdigy @krakenfx @ergo_platform I’ll be a new customer with Kraken if this happens
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DeGenere 👑
(@uDeGenere) reported
@BudhilVyas @cz_binance Fake, people died cause of crash, worser crash ever happened. Ftx crash easy, one got arested and some money returned to users. This crash who gets arrested? No one cause government its self doing it to pay that 35T usd debt ****... @krakenfx is best exchange... Period
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TJB
(@TJBLFG) reported
@krakenfx They're the ****
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phillerino🐍
(@phillerino) reported
My 2c on binance: there's obviously something shady that went on during the liquidation event. How low the prices went compared with other CEXs is unbelievable to me. I had some loans there and got lucky and managed to close some of the positions on time. Others did get liquidated. My takeaway - I will personally not use binance again, having been a customer since 2017 or 2018. Unlikely that they care, they've made their billions here. @krakenfx ftw.
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Jon Brignoni
(@JonBrignoni) reported
@krakenfx How about you exchanges stop asking questions about sentiment and fix your APIs for surges in volume. Your users want trust, confidence, and security. Do better and lock in!
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Dane
(@danest84) reported
@krakensupport Hi, thanks for replying. She has replied to the support ticket email however the response is very slow. Could you escalate the ticket please?
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Peachy
(@unknwnSOURCE07) reported
@krakensupport Heya! 4+ days of issues…. BARELY any replies… promises that we’re broken… WHAT CAN YOU DO I HELP ME!? I literally PAY for your app! 😭😭😭
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adamantem
(@1adamantem1) reported
@TimeForPlanX I had the same. I liked the UX/UI. Turned a lot of people on to them for a while, my parents and newly interested in crypto benefitted. But when this problem persisted well beyond any reasonable timeframe and no information was available as to “why”. I dropped em. @krakenfx now.
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Ajay kumar gupta
(@Ajaykum36008251) reported
@krakenfx It depends but they either go up or down
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Dane
(@danest84) reported
@krakensupport Ok thank you. I'm hoping for a positive outcome by reversing the account closure. It's a shame you don't offer phone support so that account closures in error don't occur.
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Gingermonkey
(@Gingermonkey3) reported
@CaptainJack1230 @krakenfx Yeh down
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hypium
(@hypium) reported
@krakenfx @Somnia_Network Listing all this **** but not HYPE? Be on the right side of history or you will be irrelevant
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gh0st
(@615gh0st) reported
I don't understand why more people havent switched to @krakenfx. I've always been able to buy and sell as I please even in market turmoil. Never had a problem. My go to CEX
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🎱 Tomeet Riyous 🎱
(@realDrampire) reported
@615gh0st @krakenfx I would've been on there long ago if they didn't have a $50 minimum order or some ****. Transferred mining rev there once and was 50 cents under so I said **** it and went elsewhere