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Kraken

Kraken status: access issues and outage reports

Problems detected

Users are reporting problems related to: mobile app, transactions and login.

Full Outage Map

Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.

Problems in the last 24 hours

The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

July 12: Problems at Kraken

Kraken is having issues since 12:40 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Kraken users through our website.

  • 58% Mobile App (58%)
  • 17% Transactions (17%)
  • 17% Login (17%)
  • 8% Transfer (8%)

Live Outage Map

The most recent Kraken outage reports came from the following cities:

CityProblem TypeReport Time
Valence Mobile App 10 days ago
Stockholm Mobile App 18 days ago
Province de Liège Mobile App 1 month ago
Mannheim Mobile App 1 month ago
Paris Mobile App 1 month ago
L’Étrat Login 1 month ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Kraken Issues Reports

Latest outage, problems and issue reports in social media:

  • MauBwoy
    Johnson Kamau kariuki (@MauBwoy) reported

    @FabrizioRomano @krakenfx Robbery and zero football because nowadays football is a big scum and a betting company site of today💯

  • jbixmfer
    MfersClub (@jbixmfer) reported

    @krakenfx I tried emailing @krakenfx before, but they said their support team was busy. After I posted about it on X, they reopened my account—but the funds were gone. What a joke.

  • leogarbarino1
    leogarbarino (@leogarbarino1) reported

    @krakenfx Hey @KrakenSupport, our corporate onboarding has been delayed for 4 weeks with no helpful responses from the standard support channel. As an operating business, we urgently need this escalated to the institutional compliance team to manage our treasury. Ticket: #21429690

  • XRPDRAGON
    🌊BohemiaN💧 (@XRPDRAGON) reported

    @DefendDark @Ripple @krakenfx Is it correct that the XRP price becomes a **** if ripple obtain a license?

  • MarkUitNL
    MarkFromNL 🇳🇱 (@MarkUitNL) reported

    @Oluwa22km @FabrizioRomano @krakenfx Cause they payed FIFA to fix it for them.

  • Lucario_Litten
    Jinx (@Lucario_Litten) reported

    @FabrizioRomano @krakenfx Argentina shouldn’t even be in this since they needed FIFA corruption to help them get through so bad that even Stevie Wonder could see it the corruption and he is blind

  • hybrid_1989
    Samson (@hybrid_1989) reported

    @DaniyalAjdadi @krakenfx Will the support ERC20 and the current version of will the old format be automatically be migrated?

  • kubathefirst
    kuba (@kubathefirst) reported

    Closing my thread here. Took 3 days but restriction got removed.@krakensupport couldn’t help much but at least they answered me all the time back. Thank you for your attention to this matter.

  • XRPPOMMom
    XRP Pom Mom Moon FAFO (@XRPPOMMom) reported

    @cryptodylnews @krakenfx Mr. Pool also mentioned "Glitch" in July

  • akin91276
    Mr Akinola (@akin91276) reported

    @FabrizioRomano @krakenfx It’s about to go down again….history want to repeat itself again. Argentina v France 💙🇳🇬🫶

  • leogarbarino1
    leogarbarino (@leogarbarino1) reported

    @krakenfx Hey @KrakenSupport, our corporate onboarding has been delayed for 4 weeks with no helpful responses from the standard support channel. As an operating business, we urgently need this escalated to the institutional compliance team to manage our treasury. Ticket: #21429690

  • Ghost_OMM
    Jefe (@Ghost_OMM) reported

    @krakensupport @daliliu834 Your replying to others posts but actual customers with real problems you ignore ?

  • cryptoreine
    Olivia Vande Woude (@cryptoreine) reported

    Imo, here's why Kraken pursuing a banking license makes institutional sense... @krakenfx is layering a regulated banking wrapper around its crypto business, to unlock deposit powers, payment rails, & institutional grade trust that exchanges cannot access. 3 reasons: -Deposit economics. Pure exchanges live on volatile trading fees. A banking license enables deposit taking, equalling a) cheaper funding, b) predictable revenue, and stickier relationships. Revolut's 2018 Lithuania license was foundational to scaling into a €40B+ business with diversified products. This reveals a similar playbook. -Access to tradfi rails. Fedwire, SWIFT, SEPA, ACH, direct central bank access require banking status. Kraken Financial (Wyoming SPDI) already secured a Fed master account in March 2026 (the first for a crypto-native firm). An EU banking license would deepen integration globally. Institutional treasuries and corporates routinely avoid moving meaningful capital via unlicensed exchanges due to risk/compliance/policy constraints. -RWA unlock. As tokenized bonds, equities, funds, & receivables scale, institutions demand regulated custody + banking-grade infrastructure for assets. Kraken has already moved aggressively: acquired Backed, listed RWAs, & built institutional offerings. A Lithuanian banking license removes an adoption blockade. Kraken appears to be executing a hybrid strategy: crypto infrastructure PLUS regulated banking (not abandonment of either).

  • junecollections
    June (@junecollections) reported

    @FabrizioRomano @krakenfx Portugal **** up not to finish 1st sha but we move..

  • primeray333
    Ray (@primeray333) reported

    @krakenpro @krakenfx @follis_ #krakenfx #krakensupport are you going to compensate me for locking $H I even have documentation that I was chatting with you and wanted to withdraw when it was at .60 cents, it’s in your support messages. There’s no issue with $H gateway, you locked h for 9 days purposely

  • Taylor14028613
    Taylor1402 (@Taylor14028613) reported

    @krakensupport WTF is the meaning of all this

  • leogarbarino1
    leogarbarino (@leogarbarino1) reported

    @DavidLRipley @GovPritzker Hey @KrakenSupport, our corporate onboarding has been delayed for 4 weeks with no helpful responses from the standard support channel. As an operating business, we urgently need this escalated to the institutional compliance team to manage our treasury. Ticket: #21429690

  • tywlowk9785
    Tywlowk (@tywlowk9785) reported

    @edras6843 @krakensupport Same issue I’m going through these guys holding my damn funds saying this manual review bull **** and it’s been one ******* week, they need to sort this **** out

  • Jadcrypt02
    ᴊᴀᴅᴄʀʏᴘᴛ (@Jadcrypt02) reported

    @FabrizioRomano @krakenfx An absolute dream bracket. There is zero room for error now. Drop your ultimate hot takes below—who is getting completely humiliated in this round?

  • BITCOIN_OR_HFSP
    Bitcoin Bull 🟠 ∞/21M (@BITCOIN_OR_HFSP) reported

    @JamesClips22 @krakenfx I’ve withdrawn multi 7 figures from Kraken. Only problem I’ve ever had with them is the annoying Travel Rule when depositing large amounts in Bitcoin. Takes a few hrs and they release the deposit.

  • hussainzulz
    Hussain Zulfiqar (@hussainzulz) reported

    $TAO is leading the decentralized AI race. First @krakenfx, now it's @OKX showing its support for the Bittensor ecosystem. Long-term bullish.

  • TalkSmackFs
    TalkSmackFS (@TalkSmackFs) reported

    @Multisiteltd @blockchainZach @krakenfx ive never had an issue with Kraken

  • 1stDavidEO
    Vintage David (@1stDavidEO) reported

    @FabrizioRomano @krakenfx I've been hate-watching Messi He's been winning. It's time to to support him

  • depress1f
    Jean Deconfiance (@depress1f) reported

    @krakensupport @Sstepbndn There is a support department. We want it to work, no to DM an X account. Stop with this way of doing things.

  • BittBurger
    BittBurger (@BittBurger) reported

    Hey @krakenfx @krakenpro - @krakenpro - Nearly $1.5 million just disappeared from my account when I initiated VAULT. No explanation. Just new warning emails that a suspicious "withdrawal" was initiated and my account is now "restricted" with a zero balance. No reply from support in nearly 24 hours. And I'm I'm not allowed to call anyone. Not a single Vault email or explanation. Just "your funds are fine and we have locked your account". This level of incompetence and ****** messaging is quite frankly unforgivable. If initiating a Vault scares the **** out of your customers, empties their portfolio, and then locks down their account for possible fraud, you are not qualified to continue remaining in custody of my money.

  • mathiasonea
    Mathias Onea (@mathiasonea) reported

    @FabrizioRomano @krakenfx In my opinion, France 🇫🇷 have shown the most consistent performances (so far…) It might come down to yet another showdown in the final with messi and mbappe. If ronaldo doesn‘t kick out France before.

  • geofrei31
    @Xzbit12 (@geofrei31) reported

    @solana @krakenfx All that's left is to review the issue of $SOL inflation and, if possible, burn it down to make it explode like @HyperliquidX

  • JideOluwalana
    Lana ACA ⚽🇳🇬🐕🌲❤️ (@JideOluwalana) reported

    @Elizabe28161267 @FabrizioRomano @krakenfx If you like video game, we can fix a meeting, I will allow you to choose any team, either France or Norway.

  • edras6843
    Edras (@edras6843) reported

    @krakenfx @WilliamsF1 Kraken is a scam do not use it. Holding millions of $ worth of funds. So they can fund the World Cup whilst others desperately need the funds they are holding whilst the say the same thing over and over again, goes against there terms of service “, and consumers law

  • TannerW47087
    TanManCan (@TannerW47087) reported

    @krakensupport Can anyone give me an actual ETA as to when we might finally be given access back to our Beldex(BDX) tokens? The only update given has been "We are continuing to investigate this issue." which really isn't an update at all... It's been a total of 22 days now...