Kraken status: access issues and outage reports
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
Problems in the last 24 hours
The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Kraken users through our website.
- Mobile App (58%)
- Transactions (17%)
- Login (17%)
- Transfer (8%)
Live Outage Map
The most recent Kraken outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Valence
|
Mobile App | 18 days ago |
 Stockholm
|
Mobile App | 27 days ago |
 Province de Liège
|
Mobile App | 1 month ago |
 Mannheim
|
Mobile App | 1 month ago |
|
Paris
|
Mobile App | 1 month ago |
|
L’Étrat
|
Login | 1 month ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
-
WompWomp (@ImpactVanguard) reported@fasfas8t @krakensupport I had the same issue, guess what nothing happened still it's kinda silly.
-
Mightyfool (@Mightyf00l) reportedAttention all @krakenfx / @krakenpro users. Imagine being new to crypto. You make your first careful investment: €10. One second later, you're down 5%. Not because the market moved. Because you used Kraken's "convenient" Convert tool. €10 → 11.15 USDC → €9.51. Round trip. Nothing traded. Nothing moved. That's not a fee. That's a tax on being new — wrapped as convenience, priced for people who don't know better yet. And it doesn't just hurt them. This is the first impression crypto gives every newcomer. We can do better.
-
Donut Connoisseur (@SpecialK_001) reported@FabrizioRomano @krakenfx Time for Spain to do the impossible. Knock off France and England
-
Eduardo | The Cascade Axiom (@CascadeAxiom) reportedThis crypto company, @krakenfx , is garbage. Absolute disgrace. The people they sponsor and allow to represent their brand.... their influencers are scammers and thieves.
-
Rednas (@rednasyeah) reported@krakensupport I've been waiting for over a month now. I want to deposit more funds to kraken, but don't want to risk my funds or my account getting locked up. Please help me and other regular users in this situation out!
-
TriumphAnt LY Crypto (@TriumphAntGo) reported@krakenfx what are we supposed to do while you hold our DEX hostage and the DEX coin is dropping? I guess the only choice is to let it burn, since you have removed our access. I hope you see what you are doing to us!
-
bangizarzar1 (@bangizarzar1) reported@krakensupport It really show now that you don’t care about customers issues or you care for is the World Cup please give me money and stop playing my head since may
-
leo (@bahboi_leo) reported@krakenfx Kraken, I can’t find my money it’s been more than two weeks now, no email from y’all the support acct on X, no feedback from them also
-
Ronald Forensics (@Robobby1) reported@sibrie @krakenfx What’s the problem you’re dealing with? Do you need any help?
-
👽 (@Atxaliens) reported@FabrizioRomano @krakenfx Hi @grok replace the county flag whom robs and qualifies by cheating and refers help and replace it with the country flag whom got robbed
-
XRP Pom Mom Moon FAFO (@XRPPOMMom) reported@cryptodylnews @krakenfx Mr. Pool also mentioned "Glitch" in July
-
Maija Rousell (@hueprints) reported@gmissy17 @birdie_dollie @krakensupport I didn’t ask you for money, I just want to help you ma
-
clara (@Shugardaddy217) reported@krakenfx Hello Kraken. Please kindly inbox me. I have been emailing your supports for 2weeks now over an issue with my deposit. My payment had been on hold please kindly reply to me.
-
Adam Garvey (@BTCAdam88) reported@krakenfx @krakenpro I need help with Ticket #21964770 Emailed numerous times no responses for 5 business days +
-
Oleksandr Byelskyy (@caniok1111) reported@krakenfx Kraken can you please review my support ticket? I’ve been waiting for over 2 months now to get ahold of somebody 😭
-
mohamedvall99 (@mohamedval35330) reported@DavidNhlapho @FabrizioRomano @krakenfx Impossible
-
abramelin (@NonFunHuman) reported@krakenfx FIX YOUR WITHDRAWAL ISSUE ON SOLANA
-
Reconcile Engineering (@ReconcileEngin1) reported@krakenfx 10 days waiting on your support people/bots to update my email address. Security checks completed and still no access to my account. Come on it’s not that difficult. Just switch off your AI bots for a bit and get me sorted.
-
dennistang (@francistang7) reported@krakenfx @krakensupport any updates for my issue？ ticket NO. 20456010，no official reply on how the process going on！
-
clara (@Shugardaddy217) reported@krakenfx Hello Kraken. Please kindly inbox me. I have been emailing your supports for 2weeks now over an issue with my deposit. My payment had been on hold please kindly reply to me.
-
Crypto Coin Show (@CryptoCoinShow) reportedExchange to bank: @krakenfx is working to become a licensed bank in Europe, with Lithuania as the target jurisdiction.
-
BittBurger (@BittBurger) reportedHey @krakenfx @krakenpro - @krakenpro - Nearly $1.5 million just disappeared from my account when I initiated VAULT. No explanation. Just new warning emails that a suspicious "withdrawal" was initiated and my account is now "restricted" with a zero balance. No reply from support in nearly 24 hours. And I'm I'm not allowed to call anyone. Not a single Vault email or explanation. This level of incompetence and terrible messaging is quite frankly unforgivable. If initiating a Vault scares the daylights of your customers, empties their portfolio, and then locks down their account for possible fraud, you are not qualified to continue remaining in custody of my money.
-
Herman (@hvdm1987) reported@guillaumedemac1 @gxselby @krakenfx I have been in finance/crypto for over a decade, have worked for one of the best market makers in the world, two different exchanges and consulted for more companies in the space than I care to count. I promise you that it is not only difficult, it is damn near impossible.
-
clara (@Shugardaddy217) reported@krakenfx Hello Kraken. Please kindly inbox me. I have been emailing your supports for 2weeks now over an issue with my deposit. My payment had been on hold please kindly reply to me.
-
Myk (@mauleani) reported@PardonMyTake @krakenfx The Wynn is such an awful pick
-
窗口 (@OpenLoopX) reported@krakenfx @Mastercard Why isn't support provided for users in China? There is significant demand and a real need for this card here; I hope that support for Chinese users will be available soon!
-
Alex (@Alex57924649) reported@krakensupport Kraken has became a joke, I tried to change some info on my account, in an hour I got emails from 3 different agents. Really? Is this customer support? Been a customer for many years and I dont even get a decent resolution to a simple matter with all requested documents sent?
-
Monerica (@MonericaProject) reported@BloodReaver @xenumonero @krakensupport Until a public statement on their site has been made, it’s all speculation.
-
Horse (@TheFlowHorse) reportedTeam of people I have trusted for years. @Krakenfx backed. No issues or holding money that you earned. @breakoutprop is the only prop I can recommend in good conscience.
-
Daniel Worsley (@DanielWorsley_) reported@krakensupport I provided all the requested documents almost 2 months ago and have been ghosted since by your support team even after me following up on 4 separate occasions. Is tagging you on Twitter the only way to get someone to look at an open case?