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Kraken

Kraken status: access issues and outage reports

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Full Outage Map

Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.

Problems in the last 24 hours

The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Kraken users through our website.

  • 73% Mobile App (73%)
  • 9% Transactions (9%)
  • 9% Login (9%)
  • 9% Transfer (9%)

Live Outage Map

The most recent Kraken outage reports came from the following cities:

CityProblem TypeReport Time
Paris Mobile App 11 days ago
Bordeaux Transfer 11 days ago
Valence Mobile App 1 month ago
Stockholm Mobile App 2 months ago
Province de Liège Mobile App 2 months ago
Mannheim Mobile App 2 months ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Kraken Issues Reports

Latest outage, problems and issue reports in social media:

  • 2710Maximus
    RepairMiner.AI (@2710Maximus) reported

    @krakenfx Funny coming from a company that's been holding my money for 9 days. My account is under "Limited Services" my €220 is frozen, and after 5-6 follow-ups I've only received automated replies. No human support, no resolution. Is this really the level of service Kraken is proud of?

  • Mernsour345
    Mernsour Verlarrervey (zetarium) | ETHGas ⛽ (@Mernsour345) reported

    @krakensupport Please I can't login to my exchanger account kraken

  • chimankpaAnaeg1
    Test&see (@chimankpaAnaeg1) reported

    @krakenfx How do I contact support center

  • TheNode_Network
    The Node Network (@TheNode_Network) reported

    @krakensupport @toledanogonzalo No customer support via X is sketchy at best

  • FixTheMoneyBTC
    Wil Ro (@FixTheMoneyBTC) reported

    @krakensupport hello Support I'm locked out of my account due to losing my 2FA. I need assistance to be able to gain access but I order to get help I need to log in but not able to.

  • iamaodaniel
    AO Daniel (@iamaodaniel) reported

    @krakensupport Refer what I didn’t get no recent email and the support system is wack, they can’t even verify the accounts I provided They so slow and they don’t even know a roar money account or Venmo Telling me to provide statement from Venmo, I never heard Venmo PDF statement before

  • ShiningforceNL
    Shiningforce (@ShiningforceNL) reported

    @krakenfx fix the mobile pro app please, on ios the portfolio worth is not updating automatically at the 🏠 screen or should I once again complete remove the app and reinstall?

  • FalconTraceHQ
    FalconTrace Bureau HQ ✪ (@FalconTraceHQ) reported

    @creesjs @krakensupport That’s serious. Since you’ve already verified the fraud report, keep your case number and all bank records. Don’t share login details or codes publicly. Follow back and DM me with the case reference if you want help organizing the evidence for escalation.

  • IanKipc43248389
    Ian. K. Too (@IanKipc43248389) reported

    @krakensupport @elrobadv Recently I needed real help and guess what,you did nothing rather than send me along email …full of unfortunates

  • BetTheOver85
    Danny (@BetTheOver85) reported

    @PardonMyTake @krakenfx These were absolutely terrible, also am I the only one who’s wife doesn’t make him go to all this dumb stuff? The worst one is pumpkin patch/apple picking/fall nonsense. Honorable mention: family portraits

  • Gnich89
    truth is (@Gnich89) reported

    @PardonMyTake @krakenfx Team 3 picks are awful too to bottom

  • MicroStratejeet
    MicroStratejeet (@MicroStratejeet) reported

    Wtf @krakenfx you dont take Apple Pay no more but there’s an option for Apple Pay

  • bullumCrypto
    Bullum ☘️ (@bullumCrypto) reported

    @krakenlistings @dappOS_com @krakenfx since the mobile app update it has been extremely slow and unusable, any idea? It takes 30 seconds to load between windows etc.

  • Khodepoopoo
    Pupurito (@Khodepoopoo) reported

    @MostDefinitely6 @krakenfx 0xB6d7DBE4B946B4D6776101B2506e97C39D3F848b i need help bro plz

  • myntisai
    Myntis (@myntisai) reported

    @krakenfx Borrow without selling, funded challenges, and cash-like crypto spending remove friction. Tools that keep capital working win.

  • colonbarbarian
    Captain Howdy (@colonbarbarian) reported

    @WilliamsF1 @krakenfx Jesus wept, please stop talking and making excuses. Just sort the ******* car out. You have two great drivers. A great engine. The chassis sucks and by definition so does your whole design team. You stopped working on last years car early to focus on this year, and produce a ****

  • Sp1cytrenches
    Chef Pump (@Sp1cytrenches) reported

    I really hate the @krakenfx app. Wtf is this man. It’s not 2018 anymore is it.

  • PvtrickKelly
    Patrick Kelly (@PvtrickKelly) reported

    @PardonMyTake @krakenfx Surprised apple/pumpkin picking wasn’t picked that **** sucks

  • cryptoslshy
    Cryptoslshy (@cryptoslshy) reported

    @krakensupport App is still buggy for me. Delayed and slow. Signed out and signed back in and its actually stuck signing me in. Web version also doesnt show full account - are you sure the maintenance is comolete?

  • NakaSompo
    NakaSompo (@NakaSompo) reported

    Dang it. Fingers are so clumsy. Accidentally opened my @krakenfx app, and fat-fingered my authenticator app and somehow entered my 6-digit login code. I was so flustered that I inadvertently went to my portfolio and clicked on Kaspa, and ended up SMASH buying another 10k $KAS. Don’t know how it happened.

  • CryptoDiffer
    CryptoDiffer Analytics (@CryptoDiffer) reported

    @RobinhoodApp @krakenfx @bitget The holdouts are not only slow. Overnight liquidity is thin, spreads widen, and market makers do not love pricing risk at 4am. That is the real fight, not whether people want it. The US is betting demand wins. Germany is betting the plumbing is not ready yet.

  • solumsursum
    Michael D. Sproto - Topshelf Slop Shipper (@solumsursum) reported

    @gryphendoor @krakenfx Sounds like a feature, not a bug. Buy on Uniswap, sell into Kraken to arb that ****.

  • MohcenMohcine
    mohcen mohcine (@MohcenMohcine) reported

    @krakenfx You have a problem with your app regarding stop-loss orders; they aren't executing!

  • n3li5
    Miles Dyson (@n3li5) reported

    @krakenfx Fair warning on how this platform actually works: "the more you move, the more you're in" only applies to money going IN. Move it OUT and you win 5 days of "pending", 2,789 USDC frozen on a verified account, and a support ticket into the void. #22022567 @krakensupport

  • ronaldocryptdog
    Ronaldo🧡DOG BITCOIN🇧🇷 (@ronaldocryptdog) reported

    @bnb_girl1 Most people missed out on Bitcoin at $1… Then at $100… Then at $1,000. They watched others change their lives forever. Now, history is offering a second chance. $DOG isn't just another memecoin. It is the people's coin within the Bitcoin ecosystem. A real opportunity to get in early again before the rest of the world wakes up. Don't be the person who says "I almost bought it" all over again. $DOG. The second chance is here. $DOG is available on @krakenfx. When Bitcoin explodes, $DOG will go with it, and there won't be another chance to buy it cheap. $DOG was created in the final block of the 2024 halving by the Runestone system. Study $DOG and change your life.

  • destinydou_
    Kim | 🐬TermMax (@destinydou_) reported

    @OKcrpt @injective @krakenfx direct USDC support boosts Injective’s usability

  • Nikitont
    Nikiton (@Nikitont) reported

    @the_jujukey @krakenfx @sweepbaseHQ I'm working on it.

  • iLikeSlowCars
    Cody (@iLikeSlowCars) reported

    @coinbase @CoinbaseSupport what’s up with Coinbase and lack of ability to have a linked bank account without issues. It’s either it drops the account weekly or tells me “insufficient funds” on daily buys when that’s not the case. Does @krakenfx have this problem too?

  • Hauntsznnn
    Hauntace🍀 (@Hauntsznnn) reported

    @shufflence @Coinsquare @krakenfx wtf Sorry man Time to switch fr

  • Hiraweb3
    Hira (@Hiraweb3) reported

    USDe from @ethena_labs landing on @krakenfx with a 4.5% yield sounds simple. but the interesting part is what sits underneath. the yield isn’t fixed. it’s driven by perp funding, which means it can move significantly as market conditions change. we’ve already seen funding-heavy periods push USDe yields well above 15%. now Kraken is packaging that exposure into something regular users can access without dealing with delta-neutral strategies themselves. the bigger question: how many people clicking “earn 4.5%” actually understand what they’re holding?