Kraken status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Kraken users through our website.

• Mobile App (64%)
• Transactions (18%)
• Login (9%)
• Transfer (9%)

Live Outage Map

The most recent Kraken outage reports came from the following cities:

City	Problem Type	Report Time
Valence	Mobile App	1 month ago
Stockholm	Mobile App	1 month ago
Province de Liège	Mobile App	2 months ago
Mannheim	Mobile App	2 months ago
Paris	Mobile App	2 months ago
L’Étrat	Login	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Kraken Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Super Degen 💎 (@SuperDegen) reported 8 seconds ago

  @SolanaFloor @krakenfx @ideyquickvex Kraken doubling down on B2B infrastructure! Magic Labs onboarding tech is top tier

• 
  clara (@Shugardaddy217) reported 4 minutes ago

  @krakenfx Hello Kraken. Please kindly inbox me. I have been emailing your supports for 2weeks now over an issue with my deposit. My payment had been on hold please kindly reply to me.

• 
  mohcen mohcine (@MohcenMohcine) reported 6 minutes ago

  @krakenfx You have a problem with your app regarding stop-loss orders; they aren't executing!

• 
  CRY (@NakamotoSpinner) reported 7 minutes ago

  @krakensupport Kraken, My USDT withdrawal has been On Hold since 17 July, and I have received no communication whatsoever. I have an active support ticket (#22018780), yet I’ve had no updates, and I’m unable to speak to a human because your chat bot refuses to escalate an existing case.

• 
  AO Daniel (@iamaodaniel) reported 11 minutes ago

  @krakensupport I did now Verify my Venmo account and return my money in there I don’t wanna be a victim of your poor customer service situation

• 
  leo (@bahboi_leo) reported 18 minutes ago

  @krakenfx Kraken, I can’t find my money it’s been more than two weeks now, no email from y’all the support acct on X, no feedback from them also

• 
  derf.liw (@derf_liw) reported 18 minutes ago

  @krakensupport My account was restricted and I can’t even get any customer support. I need help and need to talk to a customer support. Thanks

• 
  RepairMiner.AI (@2710Maximus) reported 20 minutes ago

  @krakenfx Funny coming from a company that's been holding my money for 9 days. My account is under "Limited Services" my €220 is frozen, and after 5-6 follow-ups I've only received automated replies. No human support, no resolution. Is this really the level of service Kraken is proud of?

• 
  derf.liw (@derf_liw) reported 20 minutes ago

  @krakenfx My account has been services limited. Please i need help and need to speak with a real customer service asap

• 
  yak (@YakuzaDaddy) reported 21 minutes ago

  @krakenfx @Mastercard which countries can apply from? good ****

• 
  Lucifer Lucifero (@jbfly46) reported 23 minutes ago

  @krakenfx Not enough funds for me to be able to place a limit order to sell 15 $NGVC stocks when there’s well over the amount of the regulatory fee in USD in my account? A lot of the errors of the Kraken platform make it seem as if they were intentional in order to keep users on the platform even when they didn’t want to be, and others look like just pure stupidity or an overstressed and overworked staff.

• 
  RepairMiner.AI (@2710Maximus) reported 23 minutes ago

  @krakenfx 12 days. I've been more than patient. My funds are still frozen despite multiple support requests and two formal complaints. Enough is enough. I'm now pursuing all available legal and regulatory action. This was your chance to resolve it. @krakenfx @krakensupport

• 
  Tushant Suneja (@tushant_suneja) reported 25 minutes ago

  kraken acquires @MudrexHQ by q2 2027. @KrakenFX is the only exchange with a working acquisition strategy. indian crypto operators are the next target

• 
  Crypto Craftsman XRP/$1 FLR (@DylworksXRP_FLR) reported 25 minutes ago

  NO EXCHANGE should be exempt from fulfilling their obligations. When they renege and go back on their word, they not only do us a disservice but themselves. If you want to lose customer confidence, continue the nonsense! @krakenfx @UpholdInc pay attention! Just do what's good!

• 
  Myk (@mauleani) reported 28 minutes ago

  @PardonMyTake @krakenfx The Wynn is such an awful pick

• 
  Chrisncreation.inj 🥷 (@NwudeChris1) reported 28 minutes ago

  @JoshuaAbel68 @injective @krakenfx Indeed, no bridging issues ✅

• 
  TriumphAnt LY Crypto (@TriumphAntGo) reported 31 minutes ago

  @krakenfx how I would fix thee, let us count the ways 1 limit orders should be +/- not + only. Then choose +/- NO default, broken part of @Webot_com 2 should not hide limit behind instant, NO default, choose! 3 a waste, all 1 to3 should be in these bottom buttons, simplified for beginners, as I described above. 4 WHY? How does these help? 3 letters and they do not fit. Too complicated to slide them to the left, or get rid of them, placed by the full name as EVERY other app does

• 
  Scott✌️ (@ScottHallaaa) reported 33 minutes ago

  @kingfud @krakenfx Ffs, I havent been here in forever, I dont even have any of them i dont think, I just wanna give ya ****. Just reminiscing the good ol days.

• 
  Sct McPherson Azubuike🇬🇧 (@Xavier_3102010) reported 38 minutes ago

  @HomaUrus @krakensupport @krakensupport I reported an issue to your team about a deposit of 3500 gbp, which delayed after confirmation and you team restricted my account. Up till now I haven't received any update going to 2 weeks. The said deposit came in the same day but ur restrictions still apply.

• 
  Dr.Hash“Wesley” (@CryptoApprenti1) reported 38 minutes ago

  Anyone can help ? No customer services ? @krakenfx @krakenpro @krakensupport

• 
  J. Diego | BaltaZa (@BALTAWAT) reported 40 minutes ago

  @krakenfx blocked my account for no reason I made a support ticket almost a week ago, and still I don’t have not even a single response. I’m growing to hate this exchange

• 
  David Bena (@PaperFriendlyNW) reported 43 minutes ago

  @cryptoff5 @krakensupport Hi sorry for the inconvenience. Do you still need help?

• 
  Football pulse 🔥⚽. (@Mohmmand2009) reported 48 minutes ago

  @FabrizioRomano @krakenfx Spain beating Argentina? It's not just difficult—it's impossible. 🇦🇷🔥😈

• 
  Micheal America White Finance (@mwhitefinance) reported 49 minutes ago

  @PardonMyTake @krakenfx Ya’ll need new bits. This is boring and a time filler. What happened to y’all? Just a bunch of influencers trying to sell **** while masquerading as sports fans for the clout.

• 
  FUD (@kingfud) reported 53 minutes ago

  @eltuto98 @krakenfx Me either and nobody is helpful wtf

• 
  Traderg (@bbclub007) reported 54 minutes ago

  Yo @krakenfx when support Robinhood chain ?

• 
  ‎‏َ (@BloodReaver) reported 55 minutes ago

  @MonericaProject @xenumonero @krakensupport Likely they're sending in batches, IDK. Also you can contact and ask them in support if you truly believe many people independently fabricating screenshots at the same time.

• 
  Lea Thompson (@LeaT_Design) reported 55 minutes ago

  @krakenfx another card who gives a **** show me the actual on-chain data not this marketing ****

• 
  Rednas (@rednasyeah) reported 58 minutes ago

  @krakensupport I've been waiting for over a month now. I want to deposit more funds to kraken, but don't want to risk my funds or my account getting locked up. Please help me and other regular users in this situation out!

• 
  Mernsour Verlarrervey (zetarium) | ETHGas ⛽ (@Mernsour345) reported 59 minutes ago

  @krakenfx I can't login to my account 😭