Kraken status: access issues and outage reports
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Full Outage Map
Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
Problems in the last 24 hours
The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Kraken users through our website.
- Mobile App (58%)
- Transactions (17%)
- Login (17%)
- Transfer (8%)
Live Outage Map
The most recent Kraken outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Valence
|
Mobile App | 20 days ago |
 Stockholm
|
Mobile App | 29 days ago |
 Province de Liège
|
Mobile App | 1 month ago |
 Mannheim
|
Mobile App | 1 month ago |
|
Paris
|
Mobile App | 1 month ago |
|
L’Étrat
|
Login | 1 month ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
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Koviet 🇺🇸 (@Koviett) reported.@krakensupport My account has been disabled for weeks, waiting to speak to customer service, and no one has gotten back to me. The WORST customer service I've ever experienced. Each time i contact support, I'm told I have to wait for you to email me, and THE EMAIL NEVER COMES.
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BittBurger (@BittBurger) reportedHey @krakenfx @krakenpro - @krakenpro - Nearly $1.5 million just disappeared from my account when I initiated VAULT. No explanation. Just new warning emails that a suspicious "withdrawal" was initiated and my account is now "restricted" with a zero balance. No reply from support in nearly 24 hours. And I'm I'm not allowed to call anyone. Not a single Vault email or explanation. Just a zero balance and "we have locked your account". This level of incompetence and ****** messaging is quite frankly unforgivable. If initiating a Vault scares the **** out of your customers, empties their portfolio, and then locks down their account for possible fraud, you are not qualified to continue remaining in custody of my money.
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Mubarak Tukur **** (@PakiTukur) reported@krakenfx @FabrizioRomano @krakenfx please help me🙏
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Vik Sharɱa - Cake Wallet & Radar Chat 🇺🇸 📡 (@vikrantnyc) reported@Kruwed @krakenfx @cakewallet That's Changenow.. not Cake Wallet. You are really moronic. Our partners do THOUSANDS of trades worth tens of millions PER DAY in Cake Wallet with no issues. Keep trying to push your FUD for whoever you are working for. It's not working though.
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Uniqjewelrydesigns (@gmissy17) reported@hueprints @krakensupport No no funds for help
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R 🐙 (@_RahuI) reported@BeastTheMascot @krakenfx wtf, why not me
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Alex Dirman 🌜 (@AlexDcrypto) reported@rob7209593 @krakenfx @Mastercard Sometimes it happens to me as well. Unfortunately, I’ll be leaving because of the poor service they provide.
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Jean Deconfiance (@depress1f) reported@krakensupport @Sstepbndn There is a support department. We want it to work, no to DM an X account. Stop with this way of doing things.
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Football pulse 🔥⚽. (@Mohmmand2009) reported@FabrizioRomano @krakenfx Spain beating Argentina? It's not just difficult—it's impossible. 🇦🇷🔥😈
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👽 (@Atxaliens) reported@FabrizioRomano @krakenfx Hi @grok replace the county flag whom robs and qualifies by cheating and refers help and replace it with the country flag whom got robbed
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Vickie Arrington (@VickieArri10) reportedWhy is @krakenfx withholding my funds for almost 2 weeks now even after escalating my case? This is unacceptable behavior and I demand a response from support staff TODAY!! Holding my funds indefinitely is theft!!
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Myk (@mauleani) reported@PardonMyTake @krakenfx The Wynn is such an awful pick
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BittBurger (@BittBurger) reportedHey @krakenfx @krakenpro - @krakenpro - Nearly $1.5 million just disappeared from my account when I initiated VAULT. No explanation. Just new warning emails that a suspicious "withdrawal" was initiated and my account is now "restricted" with a zero balance. No reply from support in nearly 24 hours. And I'm I'm not allowed to call anyone. Not a single Vault email or explanation. Just "your funds are fine and we have locked your account". This level of incompetence and ****** messaging is quite frankly unforgivable. If initiating a Vault scares the **** out of your customers, empties their portfolio, and then locks down their account for possible fraud, you are not qualified to continue remaining in custody of my money.
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J. Diego | BaltaZa (@BALTAWAT) reported@krakenfx blocked my account for no reason I made a support ticket almost a week ago, and still I don’t have not even a single response. I’m growing to hate this exchange
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bob (@bob200617) reported@Those101Things @FabrizioRomano @krakenfx i think france look the best, spain have been poor but they havent lost in like 25+ games i think and only 1 goal conceded all tourney, argentina have been messi or nothing and england haven been okay but it just feels like its there tournament idk its just working for them.
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Baron Von Beara (@TonyDerivs) reportedI love @krakenfx but these ACH limits are not it I’m only allowed $10k max per week via bank transfer but I can wire in $100k a day? Plz fix
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Crypto Dyl News (@cryptodylnews) reported🔔 TODAY: $XRP traders were stunned after @krakenfx briefly displayed an #XRP price of €2,600, sparking speculation across the crypto community. Many believe it was simply a display glitch, while others are debating whether it could have been a liquidity, testing, or pricing error. What do you think? Just a glitch? or something more? 👀
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TriumphAnt LY Crypto (@TriumphAntGo) reported@krakenfx what are we supposed to do while you hold our DEX hostage and the DEX coin is dropping? I guess the only choice is to let it burn, since you have removed our access. I hope you see what you are doing to us!
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blank (@ChefBoyarGeeze) reported@PardonMyTake @krakenfx I can't believe I'm typing this, but shut down Mount Rushmore Season immediately. Jesus ******* Christ. Try again in a couple of years.
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Lostboy!🇪🇺🇵🇸 (@tobswyatt) reported@FabrizioRomano @krakenfx Who gives a ****. Fifa has ****** football.
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Osemka (@Osemka8) reportedI don't think it's wise labelling charts like $TAO as weak It's a coin that hasn't made a lower low since Feb compared to every other alt and $BTC as well It's a range lasting for over 2,5 years and has not managed to break down with all that we have experienced in crypto. While it hasn't yet seen a range resolution, treating it as weak is not the right approach IMO. I saw a video from @krakenfx, recorded by @follis_, that got taken down soon after posting and just wanted to say that $BTC looked exactly the same making lower highs and lower lows. Until it didn't.
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Alpha Pulse (@AlphaPulse1) reported@FabrizioRomano @krakenfx Argentina will win this worldcup with FIFA support
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dennistang (@francistang7) reported@krakenfx @krakensupport any updates for my issue？ ticket NO. 20456010，no official reply on how the process going on！
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Scott✌️ (@ScottHallaaa) reported@kingfud @krakenfx Ffs, I havent been here in forever, I dont even have any of them i dont think, I just wanna give ya ****. Just reminiscing the good ol days.
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MfersClub (@jbixmfer) reported@krakenfx I tried emailing @krakenfx before, but they said their support team was busy. After I posted about it on X, they reopened my account—but the funds were gone. What a joke.
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Coinjoined Chris ⚡ (@coinjoined) reported@AdamSimecka This is for the people falling victim to your drive by slop. Not for you because you are beyond saving Simecka: Michael Saylor would be an enormous stakeholder in a PoS system. In Bitcoin, however, he's primarily a holder who doesn't even self-custody, so his influence on consensus is limited. An economic node is an actor like @Bitrefill, @krakenfx, or any merchant, exchange, payment processor, or your own self-custody node that validates transactions and participates in the economy. Its significance is measured by the economic impact if it disappeared, not by the number of Bitcoin it owns. Running four nodes doesn't give you four votes. Owning 5 bitcoin doesn't give you 5 votes. But if you have a node that doesn't hold any bitcoin but routes 5000 transactions a day now that node is an economic node and would have an impact if it turned off. Bitcoin isn't governed by any single constituency. It is secured by proof of work, enforced by validating nodes, developed by contributors, and ultimately valued and adopted by the free market. Consensus only emerges when these groups broadly align. A minority in any one of them doesn't get to dictate the rules. Economic nodes are one constituency that must be convinced: not the only one. No single group gets to dictate Bitcoin's consensus. That's the entire point of rough consensus. If you fork off without meaningful economic support or miner support, your chain becomes vulnerable to 51% reorgs, struggles to attract sustained hash rate, and ultimately has to compete as a separate asset in the market. Markets decide which chain retains the Bitcoin ticker and economic value.
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Vickie Arrington (@VickieArri10) reported@n3li5 @krakensupport @krakenfx Mines been pending since the 14th. Case has been escalated twice. Don’t trust them to get you help anytime soon
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Alex (@Alex57924649) reported@krakensupport what a piece of **** Kraken has become. Requesting more documents than a bank and making pressure on its clients. Those clients thatbtrust it for years and that made it a big exchange in the first place! Its became the ***** of EU regulators.
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sibrie-America First (@sibrie) reported@krakenfx I am replying here to your response from my review of your awful platform Kraken. As there is no way to contact live support
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clara (@Shugardaddy217) reported@krakenfx Hello Kraken. Please kindly inbox me. I have been emailing your supports for 2weeks now over an issue with my deposit. My payment had been on hold please kindly reply to me.