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Kraken

Kraken status: access issues and outage reports

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If you are having issues, please submit a report below.

Full Outage Map

Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.

Problems in the last 24 hours

The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Kraken users through our website.

  • 67% Mobile App (67%)
  • 17% Transfer (17%)
  • 8% Transactions (8%)
  • 8% Login (8%)

Live Outage Map

The most recent Kraken outage reports came from the following cities:

CityProblem TypeReport Time
Paris Mobile App 5 days ago
Bordeaux Transfer 5 days ago
Valence Mobile App 1 month ago
Stockholm Mobile App 1 month ago
Province de Liège Mobile App 2 months ago
Mannheim Mobile App 2 months ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Kraken Issues Reports

Latest outage, problems and issue reports in social media:

  • ernestobtc
    FutureObserver (@ernestobtc) reported

    @Nazzy881146861 @krakensupport @krakenfx My account has been restricted and my €1,500 SEPA deposit has been on hold. I have already submitted all the requested information, but I am still waiting for my case to be reviewed. Could someone please look into my support ticket? Thank you.

  • FlemoNoJoke
    Flemo (@FlemoNoJoke) reported

    @PardonMyTake @krakenfx How ******** did pft think fighting was a place

  • Zenia_sol
    Zenia (@Zenia_sol) reported

    @subii_oc @injective @krakenfx They support major ecosystem developments.

  • WallStreetXHQ
    WallStreetX (@WallStreetXHQ) reported

    WSX News:🚨 Kraken Investigating Instant Buy Issue Causing Fiat Balances to Display as €0 for Some Users @krakenfx has confirmed that it is actively investigating a technical issue affecting its Instant Buy feature after some users reported that their available fiat balances were incorrectly displaying as €0 (or the equivalent amount in other supported fiat currencies). According to Kraken, the issue appears to impact the balance shown when users attempt to make an Instant Buy transaction, potentially preventing them from completing purchases despite having sufficient funds in their accounts.

  • 108gua
    jimmy (@108gua) reported

    @krakensupport As a new user of your platform, I am extremely disappointed. I hope you can reverse this transaction, as it was accidental. Charging a 1% service fee for currency exchange of equal value is unacceptable to me.

  • CryptoApprenti1
    Dr.Hash“Wesley” (@CryptoApprenti1) reported

    Anyone can help ? No customer services ? @krakenfx @krakenpro @krakensupport

  • RecoverwithMark
    Mark - Crypto Recovery (@RecoverwithMark) reported

    🚨 Crypto Safety Alert: #AscendEx | #Kraken | #KrakenFX 🛑 Stay cautious if your withdrawal remains stuck as "initiating" or pending for an extended period. Keep all transaction records and verify any instructions independently before taking further action. 📩 DM us for confidential guidance and support if you've been affected.

  • CalmnessWithin
    Towards Blissful Moments (@CalmnessWithin) reported

    @krakensupport hello, I'm having issues with the website trading feature closing my orders when I didn't press the 'x' on the orders already posted on the chart. While zooming in/out.

  • AllanXRP
    Sponge (@AllanXRP) reported

    @Buchijipi @krakenfx I am not trying to fud. Can someone explain why the screeners bring up issues with this? Is it where the coin is launched or how its set up? How do you tell what's good and bad?

  • tushant_suneja
    Tushant Suneja (@tushant_suneja) reported

    institutional crypto access is 90% about @coinbase broker distribution. @krakenfx is 6 months behind.

  • alfreedom_dev
    bc1Alfreedom 🟠 🦔 (@alfreedom_dev) reported

    @krakenfx @FIFAWorldCup It was the worst **** ever. This is not american football

  • stealthyshurik1
    stealthyshuriken 🐒🦧 (@stealthyshurik1) reported

    @krakenfx please fix your BRL funding rail. It only ever works half the time

  • CryptoLover9527
    Nomisma (@CryptoLover9527) reported

    @txEcosystem @BitMartExchange @krakenfx When will there more exchange listings? I dont understand how **** meme coins can get listed so easily but $tx sits on a hand full of tier 3 and 2 exchanges. Do something to create more liquidity

  • Chad_Genuine
    Chad_Genuine $DOG (@Chad_Genuine) reported

    This is why solana:dog1viwbb2vWDpER5FrJ4YFG6gq6XuyFohUe9TXN65u army will always support @krakenfx They are forward thinkers ✊🏼

  • FixTheMoneyBTC
    Wil Ro (@FixTheMoneyBTC) reported

    @krakenfx hello Kraken I'm need support to log into my account before I lose my account to the state. I need to speak to a person. I'm locked out and have little time to do this. Please help

  • Miezz0x
    Zoefff.eth 🦊 (@Miezz0x) reported

    @krakenfx WILL SUPPORT THE $GLMR @MoonbeamNetwork MIGRATION TO THE BASE NETWORK!!

  • DylworksXRP_FLR
    Crypto Craftsman XRP/$1 FLR (@DylworksXRP_FLR) reported

    NO EXCHANGE should be exempt from fulfilling their obligations. When they renege and go back on their word, they not only do us a disservice but themselves. If you want to lose customer confidence, continue the nonsense! @krakenfx @UpholdInc pay attention! Just do what's good!

  • Khodepoopoo
    Pupurito (@Khodepoopoo) reported

    @MostDefinitely6 @krakenfx 0xB6d7DBE4B946B4D6776101B2506e97C39D3F848b i need help bro plz

  • William07378284
    BITCOIN BILL (@William07378284) reported

    @HawkCryptoTech @krakenfx @coinbase Its where they keep it that will then cause a problem

  • errmb786
    Er Rubaan (@errmb786) reported

    @RangerFinance_ @krakenfx @injective all **** team is fraud bloodbath only in btc

  • NwudeChris1
    Chrisncreation.inj 🥷 (@NwudeChris1) reported

    @JoshuaAbel68 @injective @krakenfx Indeed, no bridging issues ✅

  • onlyprofitable
    bags (@onlyprofitable) reported

    @108gua @krakensupport Shut up it’s a ******* skill issue, cant you read??? It clearly says there will be a fee lmao. If you use kraken pro the fee would’ve been minimal.

  • TGraves122
    HydraBob (@TGraves122) reported

    @TheFlowHorse @krakenfx Coinbase is a **** CEX let alone a usable chain. Zero.

  • VickieArri10
    Vickie Arrington (@VickieArri10) reported

    @krakenfx @FIFAWorldCup Why is @krakenfx withholding my funds for almost 2 weeks now even after escalating my case? This is unacceptable behavior and I demand a response from support staff TODAY!! Holding my funds indefinitely is theft!!

  • Taylor5017Larry
    Larry Taylor (@Taylor5017Larry) reported

    @FixTheMoneyBTC @krakensupport You can talk to @SentinelIT1, support won't help you

  • John95172987954
    John (@John95172987954) reported

    @krakensupport You are still have not returned my funds even though it a different name why is this , I message support and you say you can’t help me as I’m Not the account holder even though he email you to return funds

  • Zuesthekreator
    Zues (@Zuesthekreator) reported

    ICYMI : Native USDC on @Injective just landed on Kraken. Coinbase went live with native INJ recently. @krakenfx just added native @USDC on Injective. The largest regulated exchanges are connecting directly to Injective’s rails one by one. ➤ Users can move Circle’s native USDC directly between Kraken and Injective. ➤ No bridge. No wrapped token. The same USDC Circle issues directly, moving through a top-three global exchange. ➤ Kraken processes billions in monthly volume across millions of verified users globally. Why this matters beyond the listing: ➤ Native USDC on Injective is the settlement layer for every perpetual market, every RWA trade, and every AI agent payment running on the network. ➤ Kraken giving users direct deposit and withdrawal access means institutional and retail capital can move into Injective’s ecosystem without friction. ➤ Every dollar that enters through Kraken lands on the same rails powering $33.9B in derivatives volume and $6.8B in RWA activity Coinbase for INJ. Kraken for USDC. Two of the largest regulated exchanges now connected directly to Injective. The liquidity infrastructure keeps building. 🥷

  • nilanjan
    Nilanjan Sen (@nilanjan) reported

    @krakensupport My ACH withdrawal is pending for 10days. Can someone help on this. Really frustrating and would like to close my account and move to another exchange.

  • VickieArri10
    Vickie Arrington (@VickieArri10) reported

    @n3li5 @krakensupport @krakenfx Mines been pending since the 14th. Case has been escalated twice. Don’t trust them to get you help anytime soon

  • Trenchwalker_io
    Trenchwalker (@Trenchwalker_io) reported

    @DegenerateNews @krakenfx App glitch, not your wallet. Kraken on it.