Is Kraken down?
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Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
Problems in the last 24 hours
The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Kraken users through our website.
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Website (33%)
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Login (33%)
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Mobile App (20%)
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Transactions (13%)
Live Outage Map
The most recent Kraken outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Login | ||
| Transactions | ||
| Login | ||
| Mobile App | ||
| Mobile App | ||
| Login |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
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Lamps
(@xlampsx) reported
@krakensupport Gotcha, next time try making sure users are aware and not put out a generic alert 2 weeks in advance And then maybe put maintenance banners on the app/website? 🐙
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ALPHQ
(@alphaloops) reported
@krakensupport @krakenfx You forgot to reset the values? All the crypto is down still lol
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Poidaaaaaa
(@PoidaHutch) reported
@krakensupport I hope you’re fixing the terrible iOS app ui. Here’s a tip, just make it like Bybit
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TRADE•SNYPER ◉📈📊
(@TradeSnyper) reported
@mmdiamond999 @krakenfx @GizmoImaginary I don’t fink he kan fit down those pipes
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trexneedsspit
(@100_MarkMedina) reported
@krakensupport @krakenfx Still shut down, just like our government. Unable to make moves. Please advise
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ren
(@ren62619904) reported
@krakensupport @realvijayk How can we contact you our withdrawal has been pending for 3 wks now and can’t get anyone to help us
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Audeo S
(@audioshitehawk) reported
@Tedgraphy @krakenfx disabled access to their derivatives platform on 10/10, and I had some low leverage positions open, being locked out meant I couldn't close or exit positions. Lost 10k tokens + 10k in USDC in 20 minutes.
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connxbot
(@connxbot) reported
@ItsDave_ADA Funny thing is wallet limitations is my problem. The support and interworking of ledger (I see as critical), mobile wallets and Dapps is so inconsistent. So do a lot on @krakenfx, but then cardano and Dapps don't get the tx. Also the liquidity and fees for trading were an issue
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royalmale.io
(@royalmale_io) reported
@krakenfx @arjunsethi @pete_rizzo_ Hi David... I've been told by your support team, that recovering tokens sent to the wrong block chain is "painstakingly difficult". This implies that it can be done, but you just dont want to...? Would that be a fair assumption...? Regards.
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ابو الذهب
(@fx_charter) reported
@SherlockHoes0 @krakenfx @bertcoincto It gets me angry influencers promoting to buy this at 0.09-0.07 and it already nuked down to 0.03.
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Jean Deconfiance 🇸🇩🇸🇸🇦🇫🇾🇪🇵🇸🇮🇱🇺🇦
(@depress1f) reported
@krakensupport Just a joke about you updating as windows 10 is shutting down support.
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Stephanie Izevbizua and Web Debt Solutions, LLC
(@ladyscorp02) reported
Again..to get your mo ey out you have to open a "wallet" account. Get a @krakenfx account. Download this app or use the website. Verify your id information. Download the Google Authenticator app as well. This Authenticator gives a new 6 digit code for every time you log in @krakenfx. It's required. You can link your bank account or debit card.. yes prepaid debit cards and bank accounts as well. You will be given a lightening wallet address ..this is for smaller transactions and a btc or bitcoin address this is for larger transactions such as these apps.. there is no limits on transfers... copy the btc wallet address on your withdrawal on this app and the previous one I put out and it will send your monies there. Just sell your btc and you will have cash to deposit into your checking account or debit card. That's all. That easy.
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MoonBull
(@MoonBull888) reported
@krakensupport I will vouch for kraken ever since 2021 I've had zero issues withdrawing depositing crypto and cash. The whole experience has been seamless. Glad its just maintenance not a bug or anything
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PhiTrần1407 | 🌊RIVER 🟨
(@PhiTran2612) reported
@ThanhPh68545130 @krakenfx @RiverdotInc Kraken listing isn’t just about trading access it’s validation. It signals River’s model is being recognized by one of the most reputable exchanges, building trust for the next growth phase.
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Zoom
(@GamingWithZoom0) reported
@krakensupport @krakenfx Bro why is yall app down?
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joshhksb
(@josh_hksb) reported
@krakensupport @krakenfx WTF, 8 hours ?!?!!! In such a volatile market? What the actual f
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Paul Mulford
(@PaulMulfor53198) reported
@krakenfx @krakenpro @krakensupport I'm a little disappointed with the Kraken update to be honest ... I thought there would be more In my portfolio when they had finished. But very happy they have kept the social media support open 👍
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Relai 🇨🇭
(@relai_app) reported
@MinistryofTru16 @krakenfx @hodlhodl Hey ser, can you DM me the issue? On my end, everything is working
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Kryptonian 🫰🏼
(@iKryptoLight) reported
@krakensupport @krakenfx The routine maintenance with services being down for 8 hours , how convenient . This was never communicated to us .
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ThreadArchitect
(@ArchitectThread) reported
@SHxGuRu @ryrydefi89 @krakenfx Dual site architecture meaning what exactly👀 enlighten my dumbass
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Lamps
(@xlampsx) reported
@krakensupport Literally never saw one and logged in daily the past week For an 8 hour all systems down it should really be more in your face
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Ryan Morgan
(@CryptoRyan1989) reported
@PhoenixDownUS @bernardayuk @krakensupport They posted yesterday about the maintenance. Your issue
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Eric Foley
(@emfoley25) reported
Why has @krakenfx been down all day? #Crypto #kraken #exchnage
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breakmysoul
(@breakmysou8424) reported
@krakensupport @GoldCoastCrypt1 please see my post... I am really disappointed at your service.
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Taiwo
(@TaiwoYusuf61848) reported
@RiverdotInc @krakenfx Looking good,more barriers to be broken!
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connxbot
(@connxbot) reported
@krakensupport @7nnkk12 Financial blocks are a nightmare as users though. I've quit using some other platforms and found other workarounds for all sorts these problems. Security is important but things need to remain usable too, other wise go somewhere else.
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breakmysoul
(@breakmysou8424) reported
@krakensupport still no client service
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nyilasherceg
(@nyilasherceg) reported
@krakensupport Hello! I have an issue with my wallet app!!! It's not updating , IT shows the token but with 0 value , and also can not syncronize with the kraken exchange!!!
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George
(@_vampyrus) reported
@krakensupport Mobile app isn't working?
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Virk2025
(@virk2025) reported
@krakensupport Hi Still not working in Australia. Its keeps loading.