Kraken status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Kraken users through our website.

• Login (58%)
• Transactions (17%)
• Website (8%)
• Mobile App (8%)
• Transfer (8%)

Live Outage Map

The most recent Kraken outage reports came from the following cities:

City	Problem Type	Report Time
Paris	Transfer	14 days ago
Toronto	Transactions	14 days ago
The Dalles	Login	25 days ago
Bonn	Transactions	2 months ago
Zwischenahnerfeld	Login	2 months ago
Yukon	Website	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Kraken Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Supersavv (@supersavvv) reported 1 minute ago

  @Funnyhoodiecli1 @krakensupport Did they fix your problem? I’ve had 2700$ cash instant withdrawal not process + 1500$ ETH transfer not process and it’s been over 24 hours

• 
  AO Daniel (@iamaodaniel) reported 2 minutes ago

  @krakensupport What the hell are you guys doing 😡 I’ll consider kraken support as the poorest and the most disgusting support I’ll ever have in my life cos wtf is all these nonsense about ? My withdrawal have been on hold since over a month now and you guys stopped responding to the email

• 
  Block Tax (@CryptoTaxG) reported 3 minutes ago

  @CoinDesk @Krakenfx 56 million forms and a third under $1 — this is the de minimis problem in its starkest form. Staking rewards taxed at receipt, reportable regardless of value. Compare with EU's DAC8 regime, which has reporting thresholds built in. The US approach is going to drown taxpayers and the IRS in noise.

• 
  X_coat(❖,❖) (@X_coat5) reported 14 minutes ago

  @3rdBrownie_ @krakenfx @Toilet_Wif_Hat Strong support behind the movement

• 
  SkylerBlue (@li01453) reported 16 minutes ago

  @krakensupport I’m over the moon — the issue is fully resolved! It took 101 days from Feb 2, and I thought I’d never get this money back. Huge thanks to Kraken for going above and beyond! They didn’t charge me a cent — just needed some patience.

• 
  BlockBusiness 💹 (@blockbusinessOF) reported 17 minutes ago

  @krakenfx @WatcherGuru The worst exchange in the world, support doesn't respond, they're holding my USDT, don't use Kraken.

• 
  Rocco Russo (@rocco_russo11) reported 18 minutes ago

  @krakensupport GET A ******* CUSTOMER SERVICE DEPARTMENT HOLY **** AT LEAST MICROSOFT HAS INDIAN JEETS WORKING FOR THEM YOU GUYS CAN'T EVEN AFFORD THAT CHEAP *****

• 
  Brave❤ (@Giga_Gab) reported 27 minutes ago

  @SailorManCrypto @breakoutprop @krakenfx The platform they used for trading was god awful to use I did not enjoy the experience in anyway

• 
  adrian defi (@0xadriandefi) reported 27 minutes ago

  "Which crypto platform should I use?" is the most common question I get asked by UK clients. It's also the wrong first question. The better one: what risk am I actually taking on by using this platform? @coinbase , @krakenfx and @Revolut can all be useful access points. They are not the same tool. Coinbase: simple on-ramp for beginners. UK-regulated, smooth interface, custody handled for you, which is also the catch. Kraken: more control for informed buyers and larger positions. Cleaner withdrawals, but the operational complexity bites people who never move past the beginner phase. Revolut: convenient for small amounts and existing app users. It was built as a bank that does crypto, not as a place you'd hold for years. The mistake is treating "easy access" as the same thing as "good structure." The platform is only the entry point. Before you pick one, the questions that actually decide whether the platform fits: 1. How long do I plan to hold? 2. How much will I deposit? 3. Will I move funds off the platform? 4. Do I need bank-style cash management? 5. Who else needs to access this if something happens to me? 6. Do I have a record of how I funded the deposit? 7. Have I talked to my tax adviser about reporting it? For small first steps, convenience can be fine. For serious capital, convenience is not a strategy. Crypto access is easy now. Crypto structure is still where most people make expensive mistakes.

• 
  TranshumanCendrillon (@TCendrillon) reported 30 minutes ago

  @krakensupport Hi, I closed my account months ago, but I had a fire on my apartment and I lose my computer. I need my CSV files for taxes purpose, can you help me please?

• 
  ecrypto (@cr7p2o) reported 30 minutes ago

  Hey @Krak , I love your service & everything you offer, but today I am disappointed! I moved from my XR to 16E and unable to migrate my Krak debit card. Your support says it’s not possible to do so. Cannot believe @krakenfx/@arjunsethi‘s team has “impossible” in the dictionary

• 
  APTopia 🌐 (@APTopia_xyz) reported 34 minutes ago

  @brian_armstrong @rwitoff Honestly, Coinbase is the absolute worst. They have had so many problems from back then and now. you would think they would improve over the years. I’ve had a closed account since 2020 for no reason. Customer support is pretty much nonexistent. As an American, I switched to @krakenfx and never looked back. So much of a better on/off ramp for cryptos.

• 
  BlockBusiness 💹 (@blockbusinessOF) reported 34 minutes ago

  @krakensupport i need support please

• 
  *** $DOG ᛤ (@FreedogecoinCom) reported 35 minutes ago

  If you are not stacking $DOG BITCOIN I can't help you. @xverse @krakenfx

• 
  Hana (@prettyndlavish) reported 35 minutes ago

  @krakenfx @mayurgupta77 Get my issue resolved now. You don’t get the right to hold my money and not let me speak to a representative. I will sue the **** out of you. I need my withdrawal hold fixed NOW.

• 
  ChainResolve (@Web3Resolve) reported 37 minutes ago

  @DavidRobles235 @krakensupport Hey, are you still having that issue or has it been resolved?

• 
  Rid (@ridplanning) reported 37 minutes ago

  Day 63 @krakensupport and @arjunsethi managed to get some help on my #ewt deposit. You need managed to recover half of my lost tokens for the $200 fee, but still awaiting the recovery of the remaining. Please help! @energywebx

• 
  karanrumana (@karanrumana1) reported 38 minutes ago

  @matthew71146160 @krakenfx will also delist $ewt volumes are just around nil, nobody want to buy this **** coin, nobody even knew about this #scam , @edhesse79 no new volumes, Holder are selling. No roadmap for this year and Daniyal also leaved, no one left to run this.

• 
  MRKEL (@sabot120) reported 39 minutes ago

  @avax @krakenfx Big scam dont add money inside this garbage

• 
  Daniel (@ordinalrio234) reported 39 minutes ago

  @Cryptolution @krakenfx @lobothewolfpup wtf is Lobo?

• 
  Cucklife (IQ 294,5) (@enjoyshow589) reported 39 minutes ago

  @krakensupport seems working again nvm

• 
  Watttttt (@Funnyhoodiecli1) reported 40 minutes ago

  @krakensupport Fix the ******* site bro

• 
  Qamar Rizwani (@qrizwani) reported 41 minutes ago

  @krakenfx 24/7 crypto access during real-world chaos is exactly why this tech matters.

• 
  feng (@eblog5) reported 42 minutes ago

  @krakensupport Hi, my deposit of 12,851.99 USDT has been stuck in processing for over 48 hours and my account is limited (Ticket #21365214). I have just replied to the ticket email with the official Binance PDF statements and all required proofs. Could you please notify the compliance team to review my submitted documents and release the funds? Really appreciate your help!

• 
  Watttttt (@Funnyhoodiecli1) reported 42 minutes ago

  @PoolRaidCom @krakenfx They ******* suck they blocked me because I told them to fix their ****** app

• 
  (aze) loustqqq Σ: (@loustqqqq) reported 43 minutes ago

  @krakenfx Hey my money is stuck for no reason can you fix that

• 
  shadwo (@vvale_posh) reported 43 minutes ago

  @A43701A @krakensupport Hey did you get any update concerning this ? I hv same issue

• 
  ICO Marketer (@IcoMarketer) reported 49 minutes ago

  @krakenfx @reapglobal @MoneyGram Big moves in the payments and trading space! 🌐 More liquidity, more access, more reasons to watch crypto adoption grow. Exciting times for US traders 🚀 #CryptoNews #Kraken #Payments

• 
  BlockBusiness 💹 (@blockbusinessOF) reported 50 minutes ago

  @krakenfx @phugazinomics @coinfessions The worst exchange in the world, support doesn't respond, they're holding my USDT, don't use Kraken.

• 
  AzzyX (revenge arc) (@AzzyXlife) reported 58 minutes ago

  My dev Mark Karpeles @MagicalTux solving the quantum computer problem at the @TheBitcoinConf where he was a celebrity player in the @krakenfx MTG game 🔥 DRtvTCzfiKGhCVREmBbZdN9sB8PHeq9KdRZ3VmFhpump