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Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Kraken users through our website.
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Website (42%)
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Mobile App (32%)
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Transactions (16%)
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Login (11%)
Live Outage Map
The most recent Kraken outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nancy |
Login | |
 Atlanta |
Transactions | |
| Naples |
Website | |
| Santa Fe |
Website | |
 Cuauhtémoc |
Mobile App | |
 Mississauga |
Website |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
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Chaseton
(@ChasingChaseton) reported
@krakensupport Ya’ll literally never respond back to my support requests so na I'm good
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Valerio Avantii Ⓜ️Ⓜ️T
(@ValerioAvanti1) reported
@WhalePiz @RiverdotInc @krakenfx Governance broken without reputation scoring. bear market filters noise from signal.
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沉浮 🌊RIVER
(@chenfu1985) reported
@LauraBaker63593 @krakenfx May I ask if this is your official customer service representative?
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christian duru
(@christianduru61) reported
@hbastid4s @krakenfx Just try. Remembered how two brothers who were businessmen closed down a convenient store in California and played $20k for a massive lotto Jackpot. Some old lady who played $5 won it lol. This is an open odd. You never know
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GabrielMiles
(@GabrielMilesQb) reported
STAY AWAY FROM @krakenfx TERRIBLE Customer service for what they consider LOW END CLIENTS. They closed accounts with no reason as to why and then will not allow you to withdraw the settled crypto. If you need you funds steer CLEAR of this Exchange.
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PubPedro 🦬
(@longtermdaily) reported
@krakensupport excuse me but when I log into your site to buy Decred, it won’t let me. Please provide supprt.
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Ruthle$$ DOG 🐕🚀🌕
(@ruthlessdrought) reported
@Cryptolution @krakenfx Anyone facing issues with their runes balance in the Magic Eden wallet? No trades possible, no activity shown, balances disappeared (no hack)…
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Possiblen't
(@Possiblent) reported
@BellsChain @krakenfx You are an imposter who restarted the blockchain. You were created like 3 years ago. Pathetic simping to exchanges but no proper exchange gonna touch this stinky pile of ****:)
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thi4go 🦬
(@thiagoqtm) reported
@krakenfx @Tether_to @OllieLeeech How can I buy Decred on Kraken? Please help
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Shang Chy🀄️
(@HindeJ72752) reported
@CryptoNova_VN @CantonNetwork @krakenfx Building Trust, One Block at a Time
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Dee Dee
(@PatrioticDee) reported
@krakenpro @krakenfx @RiverdotInc Kraken has ZERO customer service and one of the worst platforms.
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沉浮 🌊RIVER
(@chenfu1985) reported
@krakensupport I asked several customer service managers, and they all gave the same response as yours. There are also users like me who are waiting to have their problems solved. I am now extremely helpless and hope that your technical team will pay attention to the users' demands.
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LabraxRex.nad (mainnet arc)
(@Aletx872) reported
You want buying pressure, right? @krakenfx will fix this!
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0xSyncroot
(@0xsyncroot) reported
@krakenfx counting down to that kraken pro launch lfg
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Finley Loveridge 🇬🇧🏴
(@LoveridgeFinley) reported
@krakensupport reached about to kraken support about a idea , wasn’t expecting anything of it tbh within two mins i had a reply and they even put me in contact with the correct person. Really cant knock the level of customer care here, this was absolutely brilliant. 👊
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juan. | $YEET
(@donjuan_eth) reported
@krakenfx has the worst customer service in all of tradefi. I’ve been restricted from using my account in full for half a week. I can’t get anyone on the phone . And the response time is pitiful. Someone please give me a new CEX to use .
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Big Cedar
(@Big_C67) reported
@krakenfx Please how can I speak to someone from Kraken in the United States pls help
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Neyuq || VN Flyer🪁
(@t17608) reported
@hieunguyenufm @krakenfx @RiverdotInc feels like an actually working not just theory.
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juan. | $YEET
(@donjuan_eth) reported
@krakensupport my account has been restricted for an overly excessive 6 days. Can I talk to someone please for the love of god who can resolve my issue and lift the restrictions from my account. Jesus Christ this is the worst customer service I’ve ever encountered.
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Ruthle$$ DOG 🐕🚀🌕
(@ruthlessdrought) reported
@Cryptolution @krakenfx It was due to maintenance. Problem solved. Balance back. $DOG to 1$
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Dee Dee
(@PatrioticDee) reported
@krakenpro @krakenfx @zerobasezk What I find interesting is we are suppose to embrace crypto because of its “freedom” but MOST platforms make it almost impossible to fund and if you can fund it the numbers are so low it doesn’t make sense. That’s Kraken!
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GabrielMiles
(@GabrielMilesQb) reported
@krakensupport @krakenfx Real time support is Misleading. THE SUPPORT ON this EXCHANGE is TERRIBLE. They closed my account and will not send My settled crypto. CUSTOMER SERVICES SUCKS. I YOU NEED YOU FUND DONT DO KRAKEN.
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Hajdas Nery
(@Hajdaszy) reported
@Chuheobd1Phong @RiverdotInc @krakenfx like yield if not broken.
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Parman 🔑 Bitcoin Self-Custody Mentor
(@parman_the) reported
@krakenfx @grok, explain the meme, don't let me down.
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Crypto Bitlord
(@crypto_bitlord7) reported
@zeidanielsr @krakenfx @Pumpfun What do those numbers mean? It’s called fraud. They’ve manipulated the onchain statistics to make it appear bigger than it actually is. They also hold over 65% majority support hidden in hundreds of wallets. Ready to unload whenever they want. And you know this now. But you continue working with them. That’s what happens when non crypto people come into crypto. They have no idea what it is they’re doing. Now that you’re aware, you don’t care. Why? Simply because you’re making fees off the scam. More money than you’ve seen in your life. And that shows me and god the truth. You can be bought for evil.
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ArieTheGod
(@ArieTheGod) reported
@CryptoNova_VN @CantonNetwork @krakenfx This takes me back to when a new listing felt like a neighborhood block party, not just a line on a screen.
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juan. | $YEET
(@donjuan_eth) reported
@krakenfx My account has been locked for like 3-4 days now. This is bullshit. I don’t wanna wait for the email team I need to speak with someone now. This is such an awful customer service experience. I cannot say I would recommend ur platform to anyone moving forward …
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RED FOX.eth હર હર મહાદેવ🔱
(@leeon20) reported
@krakenfx @krakenfx is best CEX I using since 2022 never have any problems
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juan. | $YEET
(@donjuan_eth) reported
My @krakenfx has been restricted for more than 5 days. I can’t get anyone human. I can’t get a phone call. This is a terrible experience. The customer service care is severely lacking. It’s awful. It’s disheartening. It’s disappointing.
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jack phillips
(@jbsphillips) reported
@SpursOfficial @krakenfx What ******** is this shite