Kraken status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Kraken users through our website.

• Mobile App (73%)
• Transactions (9%)
• Login (9%)
• Transfer (9%)

Live Outage Map

The most recent Kraken outage reports came from the following cities:

City	Problem Type	Report Time
Paris	Mobile App	5 days ago
Bordeaux	Transfer	5 days ago
Valence	Mobile App	1 month ago
Stockholm	Mobile App	2 months ago
Province de Liège	Mobile App	2 months ago
Mannheim	Mobile App	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Kraken Issues Reports

Latest outage, problems and issue reports in social media:

• 
  TriumphAnt LY Crypto (@TriumphAntGo) reported 3 minutes ago

  @krakenfx what are we supposed to do while you hold our DEX hostage and the DEX coin is dropping? I guess the only choice is to let it burn, since you have removed our access. I hope you see what you are doing to us!

• 
  mark j. wallace (@Wallace_Recover) reported 4 minutes ago

  🧭📊 Before depositing funds on #AscendEX, #Kraken, or #KrakenFX, compare independent reviews, understand withdrawal policies, and never rely solely on social media recommendations. Careful research today can help prevent costly mistakes tomorrow. DM if you need recovery guidance.

• 
  FOLDSZN (@Foldszn2) reported 5 minutes ago

  @kick_rekztv @krakenfx **** over 300$ pending that crazy

• 
  Er Rubaan (@errmb786) reported 6 minutes ago

  @RangerFinance_ @krakenfx @injective all **** team is fraud bloodbath only in btc

• 
  Dr.Hash“Wesley” (@CryptoApprenti1) reported 6 minutes ago

  Anyone can help ? No customer services ? @krakenfx @krakenpro @krakensupport

• 
  NoBullCrypto (@NoBullCryptoBen) reported 6 minutes ago

  @TheNode_Network @krakenfx I have never had this issue, once I sent CC without a memo attached, got it all back after a few hours, what a strange dilemma, has it been sorted?

• 
  Roz (@0_x_Roz) reported 8 minutes ago

  "Over half of $INJ is staked" is true and false at the same time, depending on which supply number you use, and both numbers are real. Onchain, bonded stake is 56,939,298 INJ. Bank total supply is 121,906,662. That is 46.71 percent. CoinGecko reports circulating supply as exactly 100,000,000, and against that the same stake is 56.94 percent. Neither is wrong. They answer different questions, and the slogan quietly picks the flattering one. The staking set is worth a look while we are here. Forty-five validator slots, all filled, with 148 more validators unbonded and waiting outside. At the top: @krakenfx holds 8.12 percent of stake, @injective Foundation 2 has 7.54, Everstake 6.12, Binance Staking 6.02, FalconX 5.69. Three exchanges and a foundation in the top five, about 27 percent between them. Minimum commission is 5 percent, community tax another 5, and unbonding takes 21 days. I think the dual-supply problem matters more than the concentration does. A chain whose headline staking ratio moves ten points depending on which tracker you open is a chain where every derived metric inherits that ambiguity - including the ones people use to value it.

• 
  Shiningforce (@ShiningforceNL) reported 14 minutes ago

  @krakenfx fix the mobile pro app please, on ios the portfolio worth is not updating automatically at the 🏠 screen or should I once again complete remove the app and reinstall?

• 
  fevkalâdenin fevkinde (@mukemmelmiyimm) reported 15 minutes ago

  @ChloeCampbellBi @krakenfx @Sylas_Nerd makes it a one-time fix.

• 
  0xRebazMurad (@0xRebazMurad) reported 15 minutes ago

  @davewhiteblud @krakensupport No response since juli 29. I created my Kraken account on juli 24 and already regret it. I have around €7,000 there, reserved for my father’s emergency hospital expenses. If I can’t access these funds due to their support delays, they will be held responsible.

• 
  Ireth (@__ireth) reported 19 minutes ago

  @WilliamsF1 @krakenfx No point now in insults for James or the team, 2026 was a failure and we get to live with that, fine. Now please tell me you understand what is wrong with this car so you can fix it for next year 🙏

• 
  Yash Bro (@Yash979797) reported 23 minutes ago

  Ink by Kraken- Still one of the most underrated L2 farms right now. Quick overview: Ink is Kraken’s own Ethereum L2, built on the OP Stack and part of the Superchain. Launched mainnet in December 2024. Designed specifically as a DeFi hub not a general purpose chain. Funding / Backing: Ink received a $42.5M grant from Optimism (25M OP tokens) specifically to build the chain. Parent company @krakenfx is extremely well-funded (raised $800M at $20B valuation in late 2025). So capital is not an issue. $INK Token & Airdrop Status: • Token is confirmed • Fixed supply: 1 billion • Large portion (around 45% according to earlier leaks) is for airdrop/community rewards • Points system is live since April 2026 How points are earned: 1. Kraken Pro activity (spot, futures, holding, staking etc.) 2. Onchain usage- mainly: • Tydro (Aave-powered lending) • Nado (Kraken’s perp DEX) TGE Timeline: Originally guided for July to September 2026. Right now community consensus and advisor signals are pointing towards September 2026. Latest numbers (as of late July): • TVL sitting around $170–200M+ • Daily transactions jumped hard (nearly 295k recently, +77% WoW) • Real app revenue is being generated (not just empty activity) Is there still time to farm? Yes. If TGE lands in September, you still have roughly 5–6 weeks of meaningful activity left. Consistent usage > one big dump. Better to start now than wait for clearer signals. Quietly one of the cleaner CEX-backed L2s with real distribution power (Kraken’s user base). Still farming this one. You? NFA | DYOR @inkonchain @krakenfx

• 
  Vickie Arrington (@VickieArri10) reported 26 minutes ago

  @krakenfx @FIFAWorldCup Why is @krakenfx withholding my funds for almost 2 weeks now even after escalating my case? This is unacceptable behavior and I demand a response from support staff TODAY!! Holding my funds indefinitely is theft!!

• 
  J.Dog ᛤ (@Relentless_btc) reported 26 minutes ago

  @Cookies945 @masterminedusa How is $DOG a scam? It was a free airdrop to over 75k wallets & went to nearly $1Billion market cap in its first year. Atleast do some research before labeling everything as a “scam” The CEO @krakenfx breaks its down nicely in this post.

• 
  jimmy (@108gua) reported 28 minutes ago

  @krakensupport As a new user of your platform, I am extremely disappointed. I hope you can reverse this transaction, as it was accidental. Charging a 1% service fee for currency exchange of equal value is unacceptable to me.

• 
  Crypto Forest (@CryptoForest_X) reported 29 minutes ago

  @krakenfx Hi, Is the card service available in Bangladesh?

• 
  afshin1994 (@AAsf32656073) reported 30 minutes ago

  @krakenfx Your site does not work in my country. I made a deposit last year.. no one was responsible for the loss of my property..

• 
  Jesse (@jessebabies) reported 33 minutes ago

  @Hanakookie1 @krakenfx @coinbase he may know some things but many custodians using single points of failure requires some public disclosure or verification, no? isn't that the problem we need to overcome here. lets open source what we're doing, especially the largest houses.

• 
  Nicolas (@NFainstein) reported 33 minutes ago

  @krakensupport I sent WETH on Base to my Kraken deposit address. Your recovery policy covers unsupported tokens on compatible networks for a fee, but support keeps closing my ticket with no technical reason. 4-yr user, tokens sit at an address you control. Please escalate.

• 
  Kola (@kolatheactor) reported 37 minutes ago

  @krakensupport These guys are crooks. They lock your money up for no just reason and you can’t ever reach out to their customer support team. Terrible terrible customer support. Won’t recommend, 0/100

• 
  Sponge (@AllanXRP) reported 37 minutes ago

  @Buchijipi @krakenfx I am not trying to fud. Can someone explain why the screeners bring up issues with this? Is it where the coin is launched or how its set up? How do you tell what's good and bad?

• 
  HydraBob (@TGraves122) reported 39 minutes ago

  @TheFlowHorse @krakenfx Coinbase is a **** CEX let alone a usable chain. Zero.

• 
  Dr.Hash“Wesley” (@CryptoApprenti1) reported 40 minutes ago

  It's 2026 and Kraken @krakenfx is still running these cheap tricks on unsuspecting users. Laughable. The sooner you shut down, the better.

• 
  WallStreetX (@WallStreetXHQ) reported 46 minutes ago

  WSX News:🚨 Kraken Investigating Instant Buy Issue Causing Fiat Balances to Display as €0 for Some Users @krakenfx has confirmed that it is actively investigating a technical issue affecting its Instant Buy feature after some users reported that their available fiat balances were incorrectly displaying as €0 (or the equivalent amount in other supported fiat currencies). According to Kraken, the issue appears to impact the balance shown when users attempt to make an Instant Buy transaction, potentially preventing them from completing purchases despite having sufficient funds in their accounts.

• 
  TriumphAnt LY Crypto (@TriumphAntGo) reported 48 minutes ago

  @krakenfx the new good and bad 1. Why? Why are you not allowing scroll shots? I will Never share your BS image, i share mine. 2. Sell has Limit Sell, buy has a different button in a different location, when there is plenty of space as Sell uses. THIS would also clean up the slide bar, U added another dumb button to. 3. Orders SHOULD be on this page, along with trx history. All the garbage you have below this, could be on a separate page. Listen to the users, and you will pass Coinbase and be catching Binance. Your way, Pionex/Webot will be catching up

• 
  ChainResolve (@Web3Resolve) reported 50 minutes ago

  @bctcain @krakensupport Thanks for contacting support. Pending transactions are usually caused by network gas fluctuations or temporary node queueingg Please share your transaction hash (TxHash) with us, and we’ll check its status on-chain. Remember:

• 
  FutureObserver (@ernestobtc) reported 52 minutes ago

  @Nazzy881146861 @krakensupport @krakenfx My account has been restricted and my €1,500 SEPA deposit has been on hold. I have already submitted all the requested information, but I am still waiting for my case to be reviewed. Could someone please look into my support ticket? Thank you.

• 
  Nilanjan Sen (@nilanjan) reported 55 minutes ago

  @krakensupport My ACH withdrawal is pending for 10days. Can someone help on this. Really frustrating and would like to close my account and move to another exchange.

• 
  Ömer (@traderomercan) reported 56 minutes ago

  @krakensupport Really appreciate the thorough explanation the multi party signing point makes sense, and I get why an unsupported chain isn't a one click credit. Two things would help now a rough ETA, and a ticket number to reference going forward.

• 
  Super Degen 💎 (@SuperDegen) reported 56 minutes ago

  @SolanaFloor @krakenfx @ideyquickvex Kraken doubling down on B2B infrastructure! Magic Labs onboarding tech is top tier