Kraken status: access issues and outage reports
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Full Outage Map
Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
Problems in the last 24 hours
The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Kraken users through our website.
- Mobile App (58%)
- Transactions (17%)
- Login (17%)
- Transfer (8%)
Live Outage Map
The most recent Kraken outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Valence
|
Mobile App | 18 days ago |
 Stockholm
|
Mobile App | 27 days ago |
 Province de Liège
|
Mobile App | 1 month ago |
 Mannheim
|
Mobile App | 1 month ago |
|
Paris
|
Mobile App | 1 month ago |
|
L’Étrat
|
Login | 1 month ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
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DreA̷mmyw0w⚡ (@Dreammyw0w) reported@PilotESZ @Casper_Network @krakenfx Delulu. It's not different from any other listing. $CSPR is on other exchanges... All it did was a tiny pump and then straight back down.
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Pierre Popèrze (@PPoperze) reported@grok @krakenfx @Mastercard Holy **** this makes the card a horrible trap for usual ppl
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Adam Garvey (@BTCAdam88) reported@krakenfx @krakenpro I need help with Ticket #21964770 Emailed numerous times no responses for 5 business days +
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JRH (@nejca01) reportedThank you @krakensupport for your professionalism and support. My BBTC recovery was successfully resolved and my funds were safely returned. This experience confirmed why Kraken has such a strong reputation for customer support. I truly appreciate your help. 🙏
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TriumphAnt LY Crypto (@TriumphAntGo) reported@krakenfx how I would fix thee, let us count the ways 1 limit orders should be +/- not + only. Then choose +/- NO default, broken part of @Webot_com 2 should not hide limit behind instant, NO default, choose! 3 a waste, all 1 to3 should be in these bottom buttons, simplified for beginners, as I described above. 4 WHY? How does these help? 3 letters and they do not fit. Too complicated to slide them to the left, or get rid of them, placed by the full name as EVERY other app does
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TriumphAnt LY Crypto (@TriumphAntGo) reported@krakenfx The Screenshot system trying to get us to advertise, will NOT work on me It only makes me angry that I can not scroll shot for my records & information No need to respond trying to help build the best app u could have Sure, I'll be ignored, but I'll watch for updates
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Reconcile Engineering (@ReconcileEngin1) reported@krakenfx 10 days waiting on your support people/bots to update my email address. Security checks completed and still no access to my account. Come on it’s not that difficult. Just switch off your AI bots for a bit and get me sorted.
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TanManCan (@TannerW47087) reported@krakensupport Yes I'm well aware of your status page hence me quoting directly from it in my post... The status page hasn't given any actual updates, "We are continuing to investigate this issue." isn't an update, it's a holding statement that fails to provide any substantive value...
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WompWomp (@ImpactVanguard) reported@fasfas8t @krakensupport I had the same issue, guess what nothing happened still it's kinda silly.
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窗口 (@OpenLoopX) reported@krakenfx @Mastercard Why isn't support provided for users in China? There is significant demand and a real need for this card here; I hope that support for Chinese users will be available soon!
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Achilles (@achilles_gh) reported@FabrizioRomano @krakenfx Note this down, Spain will qualify over France but Argentina will win the finals against Spain.
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Muné (@Onlyone_mune) reported@FabrizioRomano @krakenfx Would want to say england but they have a near success syndrome problem so it's Spain or France against Argentina at the finals for sure.
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JustMrPaper (@kachi_pbm) reportedYou can’t outwork a failed system. Let’s not lie. THE REASON WE ARE NOT LANDING REMOTE JOBS SO EASILY IN THE TECH SPACE ANYMORE IS BECAUSE OF WHERE WE ARE FROM. Your rejection emails don’t even get to the HR. And if it does once they see you are from Nigeria, they don’t want to do anything with you IMMEDIATELY. Think I’m capping? I was supposed to land a job to join the ux team for @krakenfx that pays me at least $10,000 a month especially with my understanding of crypto and how my passion for their service. I went through their interview and passed the stages. They loved me. But guess what? They see I’m from Nigeria and boom, I don’t get it. They even said in mail “We encourage you to revisit opportunities with Kraken should your location change” Nigeria you are killing dreams !
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MJ (@Heis_Muhammad) reported@FabrizioRomano @krakenfx Why am I thinking that if Morocco takes down France, they will get to Final against Argentina? 🤔
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mohamedvall99 (@mohamedval35330) reported@DavidNhlapho @FabrizioRomano @krakenfx Impossible
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BittBurger (@BittBurger) reportedHey @krakenfx @krakenpro - @krakenpro - Nearly $1.5 million just disappeared from my account when I initiated VAULT. No explanation. Just new warning emails that a suspicious "withdrawal" was initiated and my account is now "restricted" with a zero balance. No reply from support in nearly 24 hours. And I'm I'm not allowed to call anyone. Not a single Vault email or explanation. Just "your funds are fine and we have locked your account". This level of incompetence and ****** messaging is quite frankly unforgivable. If initiating a Vault scares the **** out of your customers, empties their portfolio, and then locks down their account for possible fraud, you are not qualified to continue remaining in custody of my money.
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pcash890 🇵🇹 (@officialpcash) reported@krakenfx Why is my coin still pending after 6 business working days? This is frustrating
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dennistang (@francistang7) reported@krakenfx @krakensupport any updates for my issue？ ticket NO. 20456010，no official reply on how the process going on！
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Graham (@Graham_Tonkin) reported@armaniferrante @TrustlessState Used @krakenfx for about a decade, but switched over to coinbase for their attractive btc backed rewards card. Not so nice to get CTAs to gamble when I log in to check a credit card statement monthly tho.
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Donut Connoisseur (@SpecialK_001) reported@FabrizioRomano @krakenfx Time for Spain to do the impossible. Knock off France and England
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WOO X (@_WOO_X) reportedWOO X, a leading global centralized digital asset exchange, and Payward Services, the B2B infrastructure platform from Payward, the company behind global crypto platform @krakenfx, have signed a Memorandum of Understanding (MOU) with the intent to bring crypto trading to WOO X's European users through Payward Services’ trading-as-a-service offering. Under the agreement, the companies intend to enable spot crypto trading for WOO X’s EU users powered by Payward's regulated European infrastructure and licensing. WOO X would join a growing roster of financial institutions using Payward Services’ trading-as-a-service offering, including bunq, one of Europe's leading neobanks. Risk Disclaimer: The above content is for general informational purposes only and does not constitute legal, investment, or financial advice. We recommend consulting a qualified independent advisor before making any decisions. WOO shall not be liable for any loss or damage arising from the use of this information.
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Brenda Factor (@brendafactor2) reported@LeFou525 @FabrizioRomano @krakenfx Argentina are the standing Champions. Stop whining for ****’s sake. Why can’t you just enjoy the show?
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Edras (@edras6843) reported@krakenfx Can we get our funds that been frozen for 2 weeks. Your scamming your own users do not use this service
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XRP Pom Mom Moon FAFO (@XRPPOMMom) reported@cryptodylnews @krakenfx Mr. Pool also mentioned "Glitch" in July
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➖ (@Yield_Forger) reported@krakensupport Ok, thanks. Hey, just a quick follow up, on an unrelated topic: While Saylor was stacking bitcoin the price stayed down or flat. Now, that there’s news that he’s selling some bitcoin, the price should go up now, right?
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blank (@ChefBoyarGeeze) reported@PardonMyTake @krakenfx I can't believe I'm typing this, but shut down Mount Rushmore Season immediately. Jesus ******* Christ. Try again in a couple of years.
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Michael | Sweepbase (@sweepbaseHQ) reported@CoinDesk @krakenfx @IanAllison123 krak card issues through monavate, a lithuanian emi. a lithuanian banking licence would mean owning the layer they rent. revolut ran the same route in 2018.
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🇵🇸K Zero (@KayZero83) reported@MBinNawaf @FabrizioRomano @krakenfx France is top favorite what do you mean? I don't have high expectation for argentina, i know defending world cup is almost impossible. Only brazil that historically able to do it, if you ignore italy because earliest tournaments were like mini world cup.
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Adam Garvey (@BTCAdam88) reported@krakensupport Thanks it needs immediate support. Nobody is replying to any contact or email
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UTDKobi (@TheUTDKobi) reported@FabrizioRomano @krakenfx Odegaard was playing like a cockless mf Sørloth was an assh.le and greedy mf In fact the whole Norwegian team was playing like slow bums. Sickly slow at playing proper passes. They made Haaland wasteful upfront. I just wondered how this selfish, dumbass team eliminated Brazil.