Kraken status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Kraken users through our website.

• Mobile App (64%)
• Transactions (18%)
• Login (9%)
• Transfer (9%)

Live Outage Map

The most recent Kraken outage reports came from the following cities:

City	Problem Type	Report Time
Hackney	Transactions	5 days ago
Paris	Mobile App	25 days ago
Bordeaux	Transfer	25 days ago
Valence	Mobile App	2 months ago
Stockholm	Mobile App	2 months ago
Province de Liège	Mobile App	3 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Kraken Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tifi (@CryptoTifi) reported 4 minutes ago

  How @krakenfx is "entering" the Ukrainian market: lure users with a ~1,000,000 UAH ($24k) prize pool, get them to complete KYC, deposit funds, and generate trading volume... only to announce ZERO winners and pay out $0 🤡 📸 Image 1 (Telegram Support): Users specifically asked Kraken Support if the required follower threshold was combined across all platforms or per channel. Support explicitly confirmed: "It refers to the TOTAL number of followers across ALL Kraken Ukraine platforms combined (IG, TikTok, Threads, TG)." 📸 Image 2 (Official Blog Rules): To qualify for the 1M UAH prize pool, Kraken required users to: • Pass KYC verification • Fill out the form • Deposit $100+ • Generate $200+ spot or $1,000+ futures trading volume. Ukrainians brought liquidity and paid trading fees to Kraken. 📸 Image 3 (Instagram Story): On results day, @krakenfx_ua posts: "Campaign finished - conditions were not met, so there are NO WINNERS." And the absolute audacity? In the EXACT same story, they pivot to plug another campaign that was already running ("Independence Tournament is ongoing, conditions are easier, go join!"). So Kraken collected user KYC data, deposits, and trading fees, contradicted their own official support, paid out $0, and shamelessly shilled an ongoing promo to milk even more volume. Is this gross marketing incompetence or a blatant bait-and-switch? Care to explain @krakenfx ?

• 
  Lord Snooty (@eastybabes) reported 8 minutes ago

  @SpursOfficial @krakenfx What the holy ****! Richarlison!!

• 
  Mark (@markmetaplanet) reported 8 minutes ago

  @krakensupport When you are dealing with urgent financial transactions, missing funds, or locked accounts, you need immediate, human competence. Instead, Kraken support often subjects users to generic, automated scripts, endless ticket passing, and vague timelines. F*** Kraken Aviod

• 
  Patrik BOOM (@Patrikerl) reported 8 minutes ago

  @SpursOfficial @krakenfx Tired and low-energy players. Tel is by far the most inefficient player I’ve seen at this level. Slowing down the play and constantly over-dribbling instead of passing.

• 
  BBB🐂 (@Blugo33) reported 14 minutes ago

  @krakensupport STFU SUPPORT. WORST EXCHANGE

• 
  ty (@tyxthfc) reported 15 minutes ago

  @dangreasby @SpursOfficial @krakenfx get to **** its shite

• 
  Arsenal Inside (@Arsenal__Inside) reported 16 minutes ago

  @SpursOfficial @krakenfx What a pile of **** ahah half a billion to look like that!

• 
  Roberto De Costa (@DecostaRoberto) reported 18 minutes ago

  @SpursOfficial @krakenfx **** line up but scoreline was good?

• 
  ThoughtCrimeBoss #FreeSamourai (@bitcoinrenegade) reported 25 minutes ago

  Goddamn ZEC look at you go. XMR needs to get some DEX support asap. Wen Serai? Wen Thorchain? When you can easily swap into real XMR on DEXes.... Then Kraken's BS won't matter. **** your arbitrary 5 XMR a month limit @krakenfx you have failed us. Soon the liquidity will flow.

• 
  Professor Satoshi.🕯️ (@satoshiheist) reported 26 minutes ago

  After helping Kraken team directly with their UX/UI for 4 hours on their options product they thank me by putting my account in reduce only mode since I am travelling abroad from my home city which is New York City. Now that my account is in reduce only mode I am trying to reduce and am being blocked from doing the very action they restricted me to. There is NO SUPPORT at all. Only robots that go into loops. @krakenfx @krakenpro fix this now. This only makes the case for Lighter stronger.

• 
  Sir Hobby of Herts (@THE_SIR_HOBBY) reported 30 minutes ago

  @SpursOfficial @krakenfx **** Off with this squad numbers shite graphic.

• 
  MoonCake (@MoonCake1738) reported 30 minutes ago

  @cesarali_ @krakenfx Pretty much once you verify wallets lol I’ve been with kraken for 10 years no issues Binance Coinbase All lock funds or give some type of bullshit

• 
  Ink Daily (@InkDailyTK) reported 31 minutes ago

  🔥 “Our motto at Kraken is: ‘Fix money & we fix the world.’” - @krakenfx CEO @arjunsethi 🤝 A new wave of tokenization is taking shape: Bringing stablecoins, equities and the dollar on-chain as White House finance, crypto and technology leaders discuss the future of American markets.

• 
  Goraya (@gorayaweb) reported 32 minutes ago

  Bought some $Quotron at $400 in size and sold only 3 of them when it hit $2000 for the first time only to DCA some other mfuker token That @inkonchain @krakenfx @xStocksFi **** happened after that, Caught off guard. Now i will never sell my remaining $Quotron (Untill $100Mil)

• 
  Noah | NCBTRADES (@ncbtrades) reported 37 minutes ago

  @krakenfx some reason unable to withdraw tao from my kraken app… first time ever dealing with this type of issue.

• 
  ABR (@Abr1__) reported 39 minutes ago

  @krakenfx Hi @KrakenSupport, my account was suddenly restricted and I am unable to access my funds. I've replied to ticket #22332216 with all details. Could you please manually escalate this to a specialist? Thank you!

• 
  Mom Julit 🚢 (@AeoriDewa) reported 40 minutes ago

  @Coco_Airdrop @krakenfx @inkonchain Tesnet support

• 
  Lea Thompson (@LeaT_Design) reported 40 minutes ago

  @krakenfx no deadline to repay sounds like a damn time bomb. the custody part is cool i guess but "qualified custody" is fancy speak for the same old ****. still waiting on real volume tho. my coinstats dashboard doesn't track fairy tales.

• 
  Ryan Lindsay (@THEryanlindsay) reported 41 minutes ago

  So far I’m up to 9 calls today from 9 different numbers, all claiming to be a withdrawal error claiming to be @krakensupport . Which is interesting: given the lack of having used it I believe: ever. Not their fault. Keep doing you, Kraken. Scammers suck.

• 
  morgan 💎 (@morgansol34) reported 41 minutes ago

  @atitty_ @krakenfx You have to fix this

• 
  ValidatorVibes (@ValidatorVibes) reported 44 minutes ago

  @krakenfx That 0.111% error rate is the kind of number infrastructure people actually notice

• 
  king (@Kingisanoob) reported 45 minutes ago

  @atitty_ @krakenfx solve this issue man

• 
  🤷‍♀️ (@ohsnapthfc) reported 45 minutes ago

  @SpursOfficial @krakenfx You don’t have to do number order again, it’s not too late to fix this

• 
  jmm (@thfcjmm_) reported 48 minutes ago

  @SpursOfficial @krakenfx mate I keep on asking please dont do this number order ****

• 
  Sufficient Leverage (@Sufficient_Lev) reported 49 minutes ago

  @Ryuzaki_SEI @nadoHQ @krakenfx You’re a retarded ******* Larp. And **** yiu for saying 0.5$ points you don’t even own the points at least say 3-5$ or some ****

• 
  CryptoKing 👑 (@UKCryptoKing247) reported 50 minutes ago

  @SpursOfficial @krakenfx TEMU TEAM Spurs. You'll be 2 NIL down by half time with this clown team.

• 
  Jimmy (@Jimmyjeezlouise) reported 53 minutes ago

  Anybody else running into an issue with @krakenfx transferring XRP from the exchange to a cold wallet?

• 
  Melio (@MelioHL) reported 1 hour ago

  @wallstreetbets @krakenfx The toll framing lands because Kraken already paid the compliance cost upfront That lets them price access later instead of racing to market now

• 
  Sam (@Sampearlgood0) reported 1 hour ago

  @SpursOfficial @krakenfx Oh **** the line up out

• 
  Matt Valeo (@Phenomaly) reported 1 hour ago

  Long time @krakenfx customer here The other day they just put all crypto deposits on hold in a corporate @krakenpro account. No notice. No explanation. No banner. Nothing Try contacting support and they just say a "specialist" team is reviewing. All further contact attempts just get swatted away I mean wtf? Funds are frozen without any explanation and support just disappears