Is Kraken down?
Some problems detected
Users are reporting problems related to: website, login and mobile app.
Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
March 02: Problems at Kraken
Kraken is having issues since 10:00 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Kraken users through our website.
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Website (31%)
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Login (31%)
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Mobile App (25%)
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Transactions (13%)
Live Outage Map
The most recent Kraken outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Frankfurt am Main |
Mobile App | |
| Aschaffenburg |
Login | |
 Rio de Janeiro |
Transactions | |
| Munich |
Login | |
 Ealing |
Mobile App | |
 Zaragoza |
Mobile App |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
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jaysee
(@jaysee260) reported
The overall @krakenfx/@krakenpro experience has significantly improved imo. Especially with the ability to directly transfer money from bank to account without relying on slow, archaic methods. I've been using it more than @coinbase 😬.
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yahyab2021
(@yahyab202111) reported
@krakenfx I need 10 ethereums, please give it to me, my friend, to change my life in Iran Please help if you can 0x14Fc3e3ba48267c7EB730a5793F4303e77C4D82f
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Another Bitcoin Badger
(@BitcoinAnother) reported
@krakenfx Great. Any other advantages you plan to give whales to help them piss all over smaller traders? Why don't you work toward leveling the playing field instead? Don't you think that would help your business long-term?
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Jack
(@0x_jack) reported
@krakenfx @HODLaser @Awawat_Trades hope you aint setting the industry standard on customer response time
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volkan wolish
(@volkanwolish) reported
@krakenfx then list it and shiw your support )))
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CDCC Group
(@CdccGroup) reported
@krakensupport Thank you @krakenfx support. The web interface worked where the mobile app did not! Yay!
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$cerkoryn
(@Cerkoryn) reported
@IOHK_Charles @coinbase you lost another customer here. Tons of other L1s included, but no mention of Cardano. I'll be using @krakenfx from now on.
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got eem 💭
(@SelladorSFC) reported
@Geminisupport71 @Gemini @krakenfx Shut ******** up goofy mongrel. What kind of boomers do you think are going to fall for this lazy level of phishing in 2022.
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العنزي
(@alanazi14041404) reported
@krakensupport Thank you and I hope this will be done urgently There are millions of Arabic users waiting for Arabic language support so that they can use your trusted platform 👍🏻
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CDCC Group
(@CdccGroup) reported
To be fair... support contacted me and encouraged me to use their web interface. That worked. I hope they fix their mobile client soon, but thank you @krakenfx for the support.
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Alex
(@Alex60275053) reported
@Hoocegotyoursix @krakenfx Take the proof to @Hector099_eth I'm pretty sure he can do something about this since he has been helping others with the same problem
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CDCC Group
(@CdccGroup) reported
The web interface worked...not the mobile, but @krakenfx support DID help resolve my issue.
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العنزي
(@alanazi14041404) reported
@krakenfx @DavidLRipley @CNBC Does the application support the Arabic language at the present time? And when will we be supported by the Arabic language?
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Agus Budiono
(@Sulca999) reported
@krakenfx btc supply is less than 1 million, why does it have to go down??? even though in an economic recession, the most powerful decentralized cryptocurrency !! keep n hold BTC & eth
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Aandi Akila Fompun
(@aandi0009) reported
@joboy423 @krakenfx @Marketer_002 shush before it stops working
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epic
(@albi_15) reported
@CriptoNoticias @krakenfx Where can I find that defi free mooney glitch everyboody's using?????.
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🦈xSevithx.eth🦈
(@xSevithx) reported
@krakenfx how the hell do you support TRON but not BSC?
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DustinDemps
(@playforward) reported
@krakensupport This still hasn’t be resolved. No replies on my support ticket for two months. I want my crypto that’s sitting in my deposit address.. there shouldn’t be any hesitations here.
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Global Citizen
(@Sovereignsanity) reported
@RyanSAdams @krakenfx I second that. I use Kraken from (my) day one. Never had an issue! Sometimes i had a question that got answered within minutes because customer support is always there.
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CDCC Group
(@CdccGroup) reported
@krakenfx so...just got locked out of $1,700 exchange. App requires address that it will not accept. No option to resolve. The support has been great, but the resolu tion is nothing. Is Kraken worth it? We shall see...wonder how much finding out will cost.
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CDCC Group
(@CdccGroup) reported
@krakenfx just lost me around $100 because of a bad interface. Damn, I wish I could have easily transferred.y funds to an external wallet, which their interface made impossible. Support was great, but did not solve my problem. Could I recommend the Kraken exchange? So far, no.
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Kraken Exchange
(@krakenfx) reported
@MoarBeanz @jespow Thank you for being a customer Beanz. If you ever have any issues, don't be afraid to reach out to @krakensupport. 🙌
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cryptdeeznuts
(@cryptdeeznuts) reported
@RyanSAdams @krakenfx Kraken is alright and fulfilled the most important criteria so far - not losing customer funds. Still, especially now that you are partnering, please push them to FINALLY add support for Polygon and L2s. It's nothing short of ridiculous that they still haven't done so.
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Permahues
(@Permahues) reported
@krakenfx My top priority is EU tax documents. I have to submit 2021 and 2022 taxes and without a summary of these a ledger is unmanageable. I will be closing my account and making no further trades until you fix this because the product is at present not fit for purpose.
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Not a bot
(@Not_a_bot_boop) reported
@cryptdeeznuts @RyanSAdams @krakenfx Pretty sure they have Polygon support now
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Robo Warrior 🤖
(@MantasAbra) reported
@MMCrypto @krakenfx never let me down since 2017
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Sarthak Joshi
(@Sarthak45430928) reported
@krakensupport You mean as a customer of kraken exchange I can allowed to do cryptocurrency short selling ya
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Terblig
(@Terblig1) reported
@RyanSAdams @krakenfx far greater number of decentralized platforms rugged than centralized. This centralize vs. decentralize is inaccurate and hides real problem of: 1)ethical failings of operators; and 2) asymmetric skills and knowledge amongst investors in crypto. Decentralization won’t solve that.
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Rhett Reisman
(@RhettRe) reported
@Gemini - very easy @krakenfx - confusing @SwanBitcoin - impossible
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Hooce
(@Hoocegotyoursix) reported
Two years ago @krakenfx stole my eth and refused to give me access to it. I still haven't forgotten, and I'll occasionally remind people you can't trust them. Granted it was a small amount, but it's a matter of principle.