Kraken status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Kraken users through our website.

• Mobile App (64%)
• Transactions (18%)
• Login (9%)
• Transfer (9%)

Live Outage Map

The most recent Kraken outage reports came from the following cities:

City	Problem Type	Report Time
Valence	Mobile App	26 days ago
Stockholm	Mobile App	1 month ago
Province de Liège	Mobile App	2 months ago
Mannheim	Mobile App	2 months ago
Paris	Mobile App	2 months ago
L’Étrat	Login	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Kraken Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Chevy (@EvelynGMusic) reported 4 minutes ago

  @krakensupport Dude ive been unable to access y'all's app for DAYS the second I put a few hundred dollars and traded crypto. What the hell is going on

• 
  mohcen mohcine (@MohcenMohcine) reported 5 minutes ago

  @krakenfx You have a problem with your app regarding stop-loss orders; they aren't executing!

• 
  Nilanjan Sen (@nilanjan) reported 6 minutes ago

  @cde4gd @krakensupport Their support phone number says number not available. Total fraud company @kra

• 
  Horse (@TheFlowHorse) reported 10 minutes ago

  Team of people I have trusted for years. @Krakenfx backed. No issues or holding money that you earned. @breakoutprop is the only prop I can recommend in good conscience.

• 
  Lord Whistledown (@Whistledown99) reported 10 minutes ago

  hey @krakenfx are you morons ever going to fix the fact that once a position is open, it's IMPOSSIBLE to add both a stop loss limit AND a take profit limit on your position? You idiots allow people to add both of these BEFORE a position is open, but not after you buy. WTF??

• 
  Coinjoined Chris ⚡ (@coinjoined) reported 12 minutes ago

  @AdamSimecka This is for the people falling victim to your drive by slop. Not for you because you are beyond saving Simecka: Michael Saylor would be an enormous stakeholder in a PoS system. In Bitcoin, however, he's primarily a holder who doesn't even self-custody, so his influence on consensus is limited. An economic node is an actor like @Bitrefill, @krakenfx, or any merchant, exchange, payment processor, or your own self-custody node that validates transactions and participates in the economy. Its significance is measured by the economic impact if it disappeared, not by the number of Bitcoin it owns. Running four nodes doesn't give you four votes. Owning 5 bitcoin doesn't give you 5 votes. But if you have a node that doesn't hold any bitcoin but routes 5000 transactions a day now that node is an economic node and would have an impact if it turned off. Bitcoin isn't governed by any single constituency. It is secured by proof of work, enforced by validating nodes, developed by contributors, and ultimately valued and adopted by the free market. Consensus only emerges when these groups broadly align. A minority in any one of them doesn't get to dictate the rules. Economic nodes are one constituency that must be convinced: not the only one. No single group gets to dictate Bitcoin's consensus. That's the entire point of rough consensus. If you fork off without meaningful economic support or miner support, your chain becomes vulnerable to 51% reorgs, struggles to attract sustained hash rate, and ultimately has to compete as a separate asset in the market. Markets decide which chain retains the Bitcoin ticker and economic value.

• 
  Dan (@Daniely79) reported 15 minutes ago

  @FabrizioRomano @krakenfx If it’s down to FIFA Argentina

• 
  Scott✌️ (@ScottHallaaa) reported 15 minutes ago

  @kingfud @krakenfx Ffs, I havent been here in forever, I dont even have any of them i dont think, I just wanna give ya ****. Just reminiscing the good ol days.

• 
  stealthyshuriken 🐒🦧 (@stealthyshurik1) reported 15 minutes ago

  @krakenfx please fix your BRL funding rail. It only ever works half the time

• 
  Football pulse 🔥⚽. (@Mohmmand2009) reported 19 minutes ago

  @FabrizioRomano @krakenfx Spain beating Argentina? It's not just difficult—it's impossible. 🇦🇷🔥😈

• 
  CC (@cde4gd) reported 26 minutes ago

  @krakensupport @nilanjan Your support process is terrible, I have been trying to change my email with your team for 4 weeks and nobody has responded back

• 
  Alex (@Alex57924649) reported 28 minutes ago

  @krakensupport Kraken has became a joke, I tried to change some info on my account, in an hour I got emails from 3 different agents. Really? Is this customer support? Been a customer for many years and I dont even get a decent resolution to a simple matter with all requested documents sent?

• 
  Vickie Arrington (@VickieArri10) reported 28 minutes ago

  Why is @krakenfx withholding my funds for almost 2 weeks now even after escalating my case? This is unacceptable behavior and I demand a response from support staff TODAY!! Holding my funds indefinitely is theft!!

• 
  clara (@Shugardaddy217) reported 35 minutes ago

  @krakenfx Hello Kraken. Please kindly inbox me. I have been emailing your supports for 2weeks now over an issue with my deposit. My payment had been on hold please kindly reply to me.

• 
  Kilgore Trout (Polka king of the Southeast) (@KilgoreOfTrout) reported 36 minutes ago

  @PardonMyTake @krakenfx Chili is soup wtf are y'all talking about. It's just a thick soup

• 
  Achilles (@achilles_gh) reported 36 minutes ago

  @FabrizioRomano @krakenfx Note this down, Spain will qualify over France but Argentina will win the finals against Spain.

• 
  Meysam Moradpour (@MeysamM22892) reported 38 minutes ago

  @krakenfx Please help me 😭

• 
  Eduardo | The Cascade Axiom (@CascadeAxiom) reported 40 minutes ago

  This crypto company, @krakenfx , is garbage. Absolute disgrace. The people they sponsor and allow to represent their brand.... their influencers are scammers and thieves.

• 
  Flavz (@ZeeN90867645) reported 43 minutes ago

  @breakoutprop @krakenfx If you are that confident you don’t have to drag others down just to look good. It’s called respect you both are trying to make it at the end of the day.

• 
  Casper CSPR News (@CsprNews) reported 47 minutes ago

  Not long now until $CSPR trading goes live on @krakenfx and @krakenpro. This will be an important step forward for @Casper_Network, opening the door to one of the largest #exchanges customer base will be huge for #Casper holders old and new. There’s so much going on at Casper right now, it’s hard to not be excited about what lies ahead. 👻🐙

• 
  Jacob Jensen 🇺🇸 (@jakesevara) reported 48 minutes ago

  Please help! 🙏🏼 I sent all my #hbar from my @Tangem wallet over to my @krakenfx account & missed putting in a memo & now it’s disappeared😫 I contacted Kraken 1 min after it happened & completed a ticket including all of the needed info 8 hrs ago… still nothing @hedera

• 
  Koviet 🇺🇸 (@Koviett) reported 49 minutes ago

  .@krakensupport My account has been disabled for weeks, waiting to speak to customer service, and no one has gotten back to me. The WORST customer service I've ever experienced. Each time i contact support, I'm told I have to wait for you to email me, and THE EMAIL NEVER COMES.

• 
  Abram Dawson (@abram) reported 49 minutes ago

  @0x7477 @vaultsfyi @krakenfx can you help me understand this - what do the lines represent and why/how are they connected?

• 
  Naveen Brahim (@naveenbrahim) reported 51 minutes ago

  🚨 $XTM currently has a major problem! Since more and more countries are banning MEXC, it's basically untradeable 😴 We need @krakenfx asap

• 
  Rx (@robindotbd) reported 54 minutes ago

  @krakensupport @krakenfx I deposit Bsc network USDT but Kraken not support Bsc network, not help recovery 😡😡😡 others exchange Coinbase, Binance, or more exchange recovery possible not safe kraken

• 
  ChainResolve (@Web3Resolve) reported 54 minutes ago

  @bctcain @krakensupport Thanks for contacting support. Pending transactions are usually caused by network gas fluctuations or temporary node queueingg Please share your transaction hash (TxHash) with us, and we’ll check its status on-chain. Remember:

• 
  Arjun Sethi (@arjunsethi) reported 55 minutes ago

  @veda_labs @krakenfx @SentoraHQ slow and steady, build what customers want. no need to chest pump or headlines that dwindle over time.

• 
  Sh0resi (@Sh0resi) reported 58 minutes ago

  .@krakenfx will be the best short when they go public. When they blow up from stealing customer funds so will their stock

• 
  Derek (@Derek9o9) reported 58 minutes ago

  @KrakenSupport @krakenfx I have an open ticket #21839264. I have funds that I need access to for risk management. Can someone please review my case or provide an update? Thank you.

• 
  MarkFromNL 🇳🇱 (@MarkUitNL) reported 59 minutes ago

  @Oluwa22km @FabrizioRomano @krakenfx Cause they payed FIFA to fix it for them.