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Kraken

Kraken status: access issues and outage reports

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Full Outage Map

Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.

Problems in the last 24 hours

The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Kraken users through our website.

  • 58% Mobile App (58%)
  • 17% Transactions (17%)
  • 17% Login (17%)
  • 8% Transfer (8%)

Live Outage Map

The most recent Kraken outage reports came from the following cities:

CityProblem TypeReport Time
Valence Mobile App 12 days ago
Stockholm Mobile App 21 days ago
Province de Liège Mobile App 1 month ago
Mannheim Mobile App 1 month ago
Paris Mobile App 1 month ago
L’Étrat Login 1 month ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Kraken Issues Reports

Latest outage, problems and issue reports in social media:

  • BittBurger
    BittBurger (@BittBurger) reported

    Hey @krakenfx @krakenpro - @krakenpro - Nearly $1.5 million just disappeared from my account when I initiated VAULT. No explanation. Just new warning emails that a suspicious "withdrawal" was initiated and my account is now "restricted" with a zero balance. No reply from support in nearly 24 hours. And I'm I'm not allowed to call anyone. Not a single Vault email or explanation. Just a zero balance and "we have locked your account". This level of incompetence and ****** messaging is quite frankly unforgivable. If initiating a Vault scares the **** out of your customers, empties their portfolio, and then locks down their account for possible fraud, you are not qualified to continue remaining in custody of my money.

  • BittBurger
    BittBurger (@BittBurger) reported

    Hey @krakenfx @krakenpro - @krakenpro - Nearly $1.5 million just disappeared from my account when I initiated VAULT. No explanation. Just new warning emails that a suspicious "withdrawal" was initiated and my account is now "restricted" with a zero balance. No reply from support in nearly 24 hours. And I'm I'm not allowed to call anyone. Not a single Vault email or explanation. Just "your funds are fine and we have locked your account". This level of incompetence and ****** messaging is quite frankly unforgivable. If initiating a Vault scares the **** out of your customers, empties their portfolio, and then locks down their account for possible fraud, you are not qualified to continue remaining in custody of my money.

  • RognstadKenneth
    Kenneth Rognstad (@RognstadKenneth) reported

    @FabrizioRomano @krakenfx doesn't matter... it's a fake and staged show from fifa.. the winner is already planned.. the script has been told.. it's in the public.. fifa and infantino has been caught as ****.. and NOBODY do anything about it.. =S =( wtf?..

  • BittBurger
    BittBurger (@BittBurger) reported

    Hey @krakenfx @krakenpro - @krakenpro - Nearly $1.5 million just disappeared from my account when I initiated VAULT. No explanation. Just new warning emails that a suspicious "withdrawal" was initiated and my account is now "restricted" with a zero balance. No reply from support in nearly 24 hours. And I'm I'm not allowed to call anyone. Not a single Vault email or explanation. This level of incompetence and terrible messaging is quite frankly unforgivable. If initiating a Vault scares the daylights of your customers, empties their portfolio, and then locks down their account for possible fraud, you are not qualified to continue remaining in custody of my money.

  • Brandon49170976
    ThatGuy2 (@Brandon49170976) reported

    @cryptodylnews @krakenfx I think there is something to it. How come you dont hear about fartcoin, pudgy penguins, or Eth for that matter glitching like this. Once might be a glitch, but this has occurred half a dozen times on different exchanges. Coincidences only go so far. 🤔

  • grvbbs
    GRVBBS (@grvbbs) reported

    @krakenfx support has been the worst experience. Canceling kraken +.

  • degenhistory
    Sun Wukong (@degenhistory) reported

    @krakensupport pls help me, i cant withdraw

  • JamesClips22
    James 🇻🇦 (@JamesClips22) reported

    Anyone who uses crypto stay away from @krakenfx made a few thousand in deposits the past couple of weeks, made one withdrawal of £800 and they’ve locked my account for 3 days with zero communication, not even an email. AI bot refuses to put you through to live support too

  • EvelynGMusic
    Chevy (@EvelynGMusic) reported

    @krakensupport Dude ive been unable to access y'all's app for DAYS the second I put a few hundred dollars and traded crypto. What the hell is going on

  • TheUTDKobi
    UTDKobi (@TheUTDKobi) reported

    @FabrizioRomano @krakenfx Odegaard was playing like a cockless mf Sørloth was an assh.le and greedy mf In fact the whole Norwegian team was playing like slow bums. Sickly slow at playing proper passes. They made Haaland wasteful upfront. I just wondered how this selfish, dumbass team eliminated Brazil.

  • oost_marcel
    Marcel van Oost (@oost_marcel) reported

    👀 @krakenfx is eyeing a banking license in Europe 🇱🇹 Here's what's happening: Recent reports say that Kraken is targeting Lithuania to add a banking layer on top of its existing EU setup. Kraken already has: • MiCA authorization via the Central Bank of Ireland • A MiFID license through Cyprus That combo lets it offer regulated services across the EU, and it's been leaning on that status hard since MiCA enforcement kicked in on July 1. A banking license would push things further: • Direct rails between crypto trading and traditional banking • Stronger positioning for custody, payments, and institutional services And this isn't happening in isolation. Kraken Financial became the first crypto firm to get direct Fedwire access earlier this year in the US. CEO Arjun Sethi put it clearly at Money 2020 Europe: 💬 "The plan for the next 10 years is to get all of these licenses, either through buying an existing business, or going de novo in each region and starting from scratch." Crypto exchanges are quietly turning into banks, one license at a time.

  • 1stDavidEO
    Vintage David (@1stDavidEO) reported

    @FabrizioRomano @krakenfx I've been hate-watching Messi He's been winning. It's time to to support him

  • hvdm1987
    Herman (@hvdm1987) reported

    @guillaumedemac1 @gxselby @krakenfx I have been in finance/crypto for over a decade, have worked for one of the best market makers in the world, two different exchanges and consulted for more companies in the space than I care to count. I promise you that it is not only difficult, it is damn near impossible.

  • ortamanos
    Ortam Sabuncu (@ortamanos) reported

    @GOVhackersNmyPH @krakensupport Faced similar issues recently, stay strong buddy. Follow me back or Dm let’s talk privately. Inbox @Keironcybertech fraud investigators team for assistance they can support and retrieve your funds.

  • edras6843
    Edras (@edras6843) reported

    @Nsp1rd @krakensupport Why ******** would we do that the same ******* response time and time again. Kraken is the biggest ******* **** snot crypto app there is. They funded the World Cup and can’t even send the funds we need. Dogshit **** them and **** you

  • PepecoinLFG
    PepecoinLFG (@PepecoinLFG) reported

    yeah. perhaps @krakenfx needs to provide a direct Android apk download. Or it could be offered directly by @PepecoinNetwork . Distribution has always been a problem that needs to be solved.

  • cryptoreine
    Olivia Vande Woude (@cryptoreine) reported

    Imo, here's why Kraken pursuing a banking license makes institutional sense... @krakenfx is layering a regulated banking wrapper around its crypto business, to unlock deposit powers, payment rails, & institutional grade trust that exchanges cannot access. 3 reasons: -Deposit economics. Pure exchanges live on volatile trading fees. A banking license enables deposit taking, equalling a) cheaper funding, b) predictable revenue, and stickier relationships. Revolut's 2018 Lithuania license was foundational to scaling into a €40B+ business with diversified products. This reveals a similar playbook. -Access to tradfi rails. Fedwire, SWIFT, SEPA, ACH, direct central bank access require banking status. Kraken Financial (Wyoming SPDI) already secured a Fed master account in March 2026 (the first for a crypto-native firm). An EU banking license would deepen integration globally. Institutional treasuries and corporates routinely avoid moving meaningful capital via unlicensed exchanges due to risk/compliance/policy constraints. -RWA unlock. As tokenized bonds, equities, funds, & receivables scale, institutions demand regulated custody + banking-grade infrastructure for assets. Kraken has already moved aggressively: acquired Backed, listed RWAs, & built institutional offerings. A Lithuanian banking license removes an adoption blockade. Kraken appears to be executing a hybrid strategy: crypto infrastructure PLUS regulated banking (not abandonment of either).

  • jbfly46
    Lucifer Lucifero (@jbfly46) reported

    @krakensupport I’m unable to unstake my ETH in bonded restaking using any of the methods provided by Kraken’s AI assistant, nor with any of the methods found on Kraken’s website.

  • CryptoCoinShow
    Crypto Coin Show (@CryptoCoinShow) reported

    Exchange to bank: @krakenfx is working to become a licensed bank in Europe, with Lithuania as the target jurisdiction.

  • FUNCURVEMEDIA
    FUNCURVE👁️‍🗨️👁️‍🗨️ (@FUNCURVEMEDIA) reported

    @krakenfx @jespow @krakensupport -Been locked out of my Kraken account for 3 weeks. ‘Services Limited’ message, $495 stuck, ZERO support response to multiple tickets. South Carolina customer here. This needs escalation ASAP or I’m filing regulatory complaints. Please help. #Kraken #Crypto

  • Jadcrypt02
    ᴊᴀᴅᴄʀʏᴘᴛ (@Jadcrypt02) reported

    @FabrizioRomano @krakenfx An absolute dream bracket. There is zero room for error now. Drop your ultimate hot takes below—who is getting completely humiliated in this round?

  • GinisBottleSZN
    Sean (@GinisBottleSZN) reported

    @AH2965600315 @FabrizioRomano @krakenfx hes good but if they had even better like an out and out striker i think they would be near impossible to beat

  • CryptoChrisG
    Ƀ Chris (@CryptoChrisG) reported

    @krakenfx ai customer support 🤦

  • CryptoEmpressX
    ℂ𝕣𝕪𝕡𝕥𝕠𝔼𝕞𝕡𝕣𝕖𝕤𝕤🤍 (@CryptoEmpressX) reported

    @HursTanner @krakenfx @krakenpro Really? 👀 Man this World Cup has broken my heart lol

  • ANGRYFI5HMUSIC
    Angry Fi5h🐡 (@ANGRYFI5HMUSIC) reported

    @FabrizioRomano @krakenfx Well since it's already been decided and we all know it's a bunch of horse **** it's gonna be Argentina

  • FUNCURVEMEDIA
    FUNCURVE👁️‍🗨️👁️‍🗨️ (@FUNCURVEMEDIA) reported

    @krakenfx @jespow @krakensupport -Been locked out of my Kraken account for 3 weeks. ‘Services Limited’ message, $495 stuck, ZERO support response to multiple tickets. South Carolina customer here. This needs escalation ASAP or I’m filing regulatory complaints. Please help. #Kraken #Crypto

  • YAGWG
    Richard Watt (@YAGWG) reported

    @krakenfx I'd like to open a wallet with Kraken, but I've got a question or two that I've submitted via the privacy policy page's contact form (sorry, but I couldn't see any other email address on the site).

  • CalmnessWithin
    Towards Blissful Moments (@CalmnessWithin) reported

    @krakensupport Thanks for the quickly reply. I've sent multiple "share feedbacks" that was sent many months ago, yet there has been no updates on the issues.

  • foolishlycool78
    MeepMeep🇮🇪🇮🇪🔴🔴 (@foolishlycool78) reported

    @FabrizioRomano @krakenfx Only way FIFA could help Argentina more is cloning Maradona

  • Onlyone_mune
    Muné (@Onlyone_mune) reported

    @FabrizioRomano @krakenfx Would want to say england but they have a near success syndrome problem so it's Spain or France against Argentina at the finals for sure.