Kraken status: access issues and outage reports

No problems detected

If you are having issues, please submit a report below.

Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.

Problems in the last 24 hours

The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Time of day (EST)	Number of reports	Baseline
Apr 28, 6:40 AM EDT	0	0
Apr 28, 7:00 AM EDT	0	0
Apr 28, 7:20 AM EDT	0	0
Apr 28, 7:40 AM EDT	0	0
Apr 28, 8:00 AM EDT	0	0
Apr 28, 8:20 AM EDT	0	0
Apr 28, 8:40 AM EDT	0	0
Apr 28, 9:00 AM EDT	0	0
Apr 28, 9:20 AM EDT	0	0
Apr 28, 9:40 AM EDT	0	0
Apr 28, 10:00 AM EDT	0	0
Apr 28, 10:20 AM EDT	0	0
Apr 28, 10:40 AM EDT	0	0
Apr 28, 11:00 AM EDT	0	0
Apr 28, 11:20 AM EDT	0	0
Apr 28, 11:40 AM EDT	0	0
Apr 28, 12:00 PM EDT	0	0
Apr 28, 12:20 PM EDT	0	0
Apr 28, 12:40 PM EDT	0	0
Apr 28, 1:00 PM EDT	0	0
Apr 28, 1:20 PM EDT	0	0
Apr 28, 1:40 PM EDT	0	0
Apr 28, 2:00 PM EDT	0	0
Apr 28, 2:20 PM EDT	0	0
Apr 28, 2:40 PM EDT	0	0
Apr 28, 3:00 PM EDT	0	0
Apr 28, 3:20 PM EDT	0	0
Apr 28, 3:40 PM EDT	0	0
Apr 28, 4:00 PM EDT	0	0
Apr 28, 4:20 PM EDT	0	0
Apr 28, 4:40 PM EDT	0	0
Apr 28, 5:00 PM EDT	0	0
Apr 28, 5:20 PM EDT	0	0
Apr 28, 5:40 PM EDT	0	0
Apr 28, 6:00 PM EDT	0	0
Apr 28, 6:20 PM EDT	0	0
Apr 28, 6:40 PM EDT	0	0
Apr 28, 7:00 PM EDT	0	0
Apr 28, 7:20 PM EDT	0	0
Apr 28, 7:40 PM EDT	0	0
Apr 28, 8:00 PM EDT	0	0
Apr 28, 8:20 PM EDT	0	0
Apr 28, 8:40 PM EDT	0	0
Apr 28, 9:00 PM EDT	0	0
Apr 28, 9:20 PM EDT	0	0
Apr 28, 9:40 PM EDT	0	0
Apr 28, 10:00 PM EDT	0	0
Apr 28, 10:20 PM EDT	0	0
Apr 28, 10:40 PM EDT	0	0
Apr 28, 11:00 PM EDT	0	0
Apr 28, 11:20 PM EDT	0	0
Apr 28, 11:40 PM EDT	0	0
Apr 29, 12:00 AM EDT	0	0
Apr 29, 12:20 AM EDT	0	0
Apr 29, 12:40 AM EDT	0	0
Apr 29, 1:00 AM EDT	0	0
Apr 29, 1:20 AM EDT	0	0
Apr 29, 1:40 AM EDT	0	0
Apr 29, 2:00 AM EDT	0	0
Apr 29, 2:20 AM EDT	0	0
Apr 29, 2:40 AM EDT	0	0
Apr 29, 3:00 AM EDT	0	0
Apr 29, 3:20 AM EDT	0	0
Apr 29, 3:40 AM EDT	0	0
Apr 29, 4:00 AM EDT	0	0
Apr 29, 4:20 AM EDT	0	0
Apr 29, 4:40 AM EDT	0	0
Apr 29, 5:00 AM EDT	0	0
Apr 29, 5:20 AM EDT	0	0
Apr 29, 5:40 AM EDT	0	0
Apr 29, 6:00 AM EDT	0	0
Apr 29, 6:20 AM EDT	0	0
Apr 29, 6:40 AM EDT	0	0

At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Kraken users through our website.

Login (69%)
Transactions (15%)
Website (8%)
Mobile App (8%)

Live Outage Map

The most recent Kraken outage reports came from the following cities:

City	Problem Type	Report Time
The Dalles	Login	10 hours ago
Bonn	Transactions	25 days ago
Zwischenahnerfeld	Login	1 month ago
Yukon	Website	1 month ago
Tegernsee	Login	1 month ago
Melissa	Login	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Kraken Issues Reports

Latest outage, problems and issue reports in social media:

Road Hard Fitness (@roadhardfit) reported 46 seconds ago
Hey @Grantcardone! @Krakenfx just got direct access to the Federal Reserve’s payment system — first crypto company ever. Means moving big money in and out of Bitcoin is now faster, cheaper, and safer. No more relying on sketchy middleman banks. This is the bridge between real estate cash flow and Bitcoin getting real. Worth watching.
colin stewart (@quaverlug) reported 2 minutes ago
@krakensupport Funny how I get a response straight away on here but ive sent several emails to support that have been ignored
Kari (@Kareecurt) reported 2 minutes ago
@krakensupport NOTHING THAT YOU’VE SUGGESTED WORKS! I only get Unable to sign in. Through email, I constantly get rerouted to read “How To” articles. I’m not being given account recovery as an option. I need manual help and I won’t settle for anything else as I’ve tried everything!
Branxi (@OG_Branxi) reported 3 minutes ago
@zachxbt @krakenfx @Payward I’d like to believe it was just a mishap as this kind of news definitely doesn't help with the upcoming Kraken IPO
Rid (@ridplanning) reported 8 minutes ago
Day 47 @krakensupport and @arjunsethi still no help on my #ewt deposit. You need #eth network support for this token. Please help! @energywebx
MRT priv/acc (@wat4rog) reported 8 minutes ago
@c7five @krakenfx What customer information does your CS staff have access to? Perhaps only restricting access to need to know information? E.g. they should not have access to phone, address, ID or even full name unless their task requires it?
Genessis Value (@GenesisValut) reported 9 minutes ago
@krakenfx Beyond the Hype. Building for Humanity. 🏥📷GenesisValute ($GV) transforms blockchain into a medical safety net. With a fixed supply of 27M and a 20% Medical Reserve, we are here to support our community when it matters most. 📷 Ledger Secured | 📷 Community Driven Join the mission. Let’s make crypto human. 📷
Andy Roman (@aslisting) reported 11 minutes ago
@krakenfx @TheBitcoinConf Your customer support is So Bad
Sloan Ferguson (@sloanerfergs) reported 12 minutes ago
@krakensupport any updates on the $war migration? It's the 24th and nothing on your website yet??
EDWARD (@EDWARDT7878) reported 14 minutes ago
@krakensupport I did but i think most would agree email is far from secure. With information that can target exact coins from scam emails claiming airdrop and other info Need to find the intern that thought that great idea and ask WTF you thinking
Broken Mirror (@Broken_Mirror_1) reported 22 minutes ago
@LikeAnsi @SpursOfficial @krakenfx Not ready, he is just there to support
Digi Mamba (@Latenightwhite) reported 24 minutes ago
@Adam_Ogilvie_ @krakenpro @krakenfx What ******** happened to the digibyte listing?
𐤊 Medaplor (@Medapl0r) reported 24 minutes ago
@pumpolinsky @ShellyonKaspa @krakenfx Not having Kaspa listed is how the informed know an exchange is truly garbage. Kraken is the only exchange I use. And not just because they list Kaspa. No other exchange can on-ramp off ramp cash faster kraken. Would love to see the email transfer off-ramp for less than $10 though.
Gee (@GeeWings_) reported 27 minutes ago
@Booksey @krakenfx Big Bullieve support 🫡
mohi, (@MohiRabb22984) reported 27 minutes ago
@krakenfx I’m in desperate need. Isn’t there even one person who could help, even a little, to save a life? Any support will make a difference:#HelpMe 0x0279a396FD145daDD1552eC4C7cA1fe9Dd4485bD
Mutt (@MuttMetaX) reported 29 minutes ago
@SaroFlux @krakenfx shut it down quick and kept it moving
Lupus (@victornawf2) reported 30 minutes ago
@thee_samara @krakenfx what in the actual **** is happening in this space?
Alexandra Pembroke (@AlexPemOfficial) reported 33 minutes ago
@SpursOfficial @krakenfx Going down kinda lineup
Crypto Lord™ (@cryptxlxrd) reported 37 minutes ago
@Jon__e_Blaze @Zebec_HQ @krakenfx Haven’t used n it, so I couldn't help with that one.
A70 (@4U70_) reported 39 minutes ago
@claudecademic @c7five @krakenfx They don't want to spend money that's why they hire offshore. Every bank do hire offshore staff to cut costs. Majority of them are in customer service roles as they're replaceable and cheap.
X Boss (@XBoss034) reported 41 minutes ago
@atletienglish @krakenfx @LaLigaEN Support for atletico
Genç Girişimciler (@GencGirisimci_) reported 41 minutes ago
@raremints_ @krakenfx when extortion groups hit multiple exchanges simultaneously, it's rarely the exchanges. they found a shared vendor or service provider gap. if kraken's systems are clean, the real target is the third, party tool or API they all use
R Mass (@RMass794830) reported 42 minutes ago
@pepecoins @krakenfx BasedAI?? wtf
FORKOFF (@officialforkoff) reported 42 minutes ago
@krakenfx The interesting shift isn’t just PEPE support, it’s exchanges turning attention pockets into product surfaces.
delysid.ai (@delysidAi) reported 44 minutes ago
@breakoutprop @Tradermayne Bro, you seriously made it so there’s no stop loss in profit. like just tell me you’re trying to make us lose accounts without telling us. @krakenfx you guys are greedy as hell I’d fix it today you’re gonna lose like half of your customer base, smoked.
Zippy (@zippy257) reported 45 minutes ago
@jussy_world @kucoincom @krakenfx so basically crime as a service
Watcher.News (@watchernewsx) reported 47 minutes ago
👀 @krakenfx says it received a ransom demand from attackers threatening to release customer data. The exchange stated that only ~2,000 accounts (about 0.02% of users) may have been exposed across the two incidents. Kraken's systems were not compromised, no funds were ever at risk, and it will not pay or negotiate with the attackers.
colin stewart (@quaverlug) reported 55 minutes ago
@krakenfx closed my account with no explanation to why I have funds still in the account that I cant access And all my emails to customer services are being ignored
🐐 of ⚽️ (@L24M6) reported 56 minutes ago
@krakensupport Hi, I am a victim of job scamming where a fake identity was used for creating an account. Every kind of mail gets ignored. Please help me.
black dawg 一黒い犬 🐾 (@blkdwg) reported 59 minutes ago
good **** @krakenfx