Kraken status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Kraken users through our website.

• Mobile App (64%)
• Transactions (18%)
• Login (9%)
• Transfer (9%)

Live Outage Map

The most recent Kraken outage reports came from the following cities:

City	Problem Type	Report Time
Hackney	Transactions	4 days ago
Paris	Mobile App	24 days ago
Bordeaux	Transfer	24 days ago
Valence	Mobile App	2 months ago
Stockholm	Mobile App	2 months ago
Province de Liège	Mobile App	3 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Kraken Issues Reports

Latest outage, problems and issue reports in social media:

• 
  luke (@thfclas) reported 4 minutes ago

  @JayAtwood5 @SpursOfficial @krakenfx i can say the team is awful and still hope we win lad, be quiet

• 
  Will Adams (@BillyBoyLondon1) reported 5 minutes ago

  @krakensupport @krakenfx 4th UPDATE - KRAKEN Account locked and can’t transact since 17/08 Ticket #22367687. Not received any timeline or feedback on why account locked via email or app bot. BTC transaction on “pending” status since last Monday night. Pls support.

• 
  usman (@usman11573550) reported 6 minutes ago

  @krakensupport can someone reach out and help with my withdrawals that have been put on hold? I've looked on Trustpilot and there's been 10 negative reviews in the last 24 hours ? Is kraken looking to do a rugpull? My support ticket is # 22416124

• 
  Ralph Q (@022omphalos220) reported 6 minutes ago

  I don't know if any of you guys use the Kraken app for Android but it's really slow. It takes so long to load and then when you click on a specific crypto coin or something it takes a long time again. And then to go back is even worse? What's up with that @krakenfx ?

• 
  Jan (@JVeleusic) reported 7 minutes ago

  @krakenfx Today: placed HYPE orders, platform showed zero confirmation. Retried, same. 1h later I get notified duplicates were processed. 2h later balance still shows all fiat, 0 HYPE. Chat says an agent replies in OVER A DAY. A top exchange with no order status and no support?!

• 
  Kasserrr (@223_be) reported 11 minutes ago

  @krakensupport Kraken team @krakensupport , my account was also hit by an HTX-related poisoning attack on the Solana chain on August 18! HELP. We don’t want to lose such a great product as Kraken🥲🥲🥲

• 
  Robert Hughes (@sleepinggiant77) reported 13 minutes ago

  @SpursOfficial @TayoMello @krakenfx ******* so underwhelming. Horrible frontline. Defeat number 1

• 
  Melio (@MelioHL) reported 14 minutes ago

  @wallstreetbets @krakenfx The toll framing lands because Kraken already paid the compliance cost upfront That lets them price access later instead of racing to market now

• 
  gallafta (@gallafta) reported 17 minutes ago

  @SpursOfficial @krakenfx Omg hell we need to close down on marmoush and savinho deal 😬😬

• 
  Darko (@DarkoMatrix) reported 18 minutes ago

  @karthicrypto99 @krakenfx @inkonchain Bro i had every each role in discord All the guild role Somehow i can't enter in discord 😭😭😭 how to fix it?

• 
  king (@Kingisanoob) reported 21 minutes ago

  @atitty_ @krakenfx solve this issue man

• 
  I C U (@zmzg89c7rr) reported 27 minutes ago

  $esports is too quiet, hit the bottom and waiting for a surge. For a strange reason I like it, looks to me that they are working on something. @Yooldo_Games @krakenfx 0.5? Let’s get it in the books 🤝🥂🤓

• 
  David O Mahony (@Davidomahony18) reported 28 minutes ago

  @SpursOfficial @krakenfx 800m spent and still ****

• 
  LP10 (@FCler1) reported 31 minutes ago

  @SpursOfficial @krakenfx Wtf. Give us Moore. Let him go to Cologne.

• 
  lvnbbs_bnb 🐬TermMax (@lvn_crypto) reported 34 minutes ago

  @krakenfx the 5% volume spike looks pretty rigged though maybe it is just a glitch

• 
  De𐤊u.kas (@Deku_0neForAll) reported 34 minutes ago

  Hey @askkraken @krakenfx — tried out the Krak app on the App Store to test the ecosystem. Deposited via ACH a week ago, and it STILL shows $0.00 spendable, blocking me from moving funds over to Kraken Pro. ​What’s the point of a consumer app if internal liquidity is locked in a silo for 7 days? Fix this deposit lockup.

• 
  Lord Snooty (@eastybabes) reported 34 minutes ago

  @SpursOfficial @krakenfx What the holy ****! Richarlison!!

• 
  Matt Turetzky (@mwturetzky) reported 35 minutes ago

  "Our motto at @krakenfx has been fix money and we fix the world." -@arjunsethi

• 
  Cryptobitfire "🐉 $MON"꧁IP꧂(✸,✸)(Ø,G) (@cryptobitfiDaO) reported 36 minutes ago

  @krakenfx Mission impossible

• 
  Ronya - do your own reserve 🥩 (@dyoreserve) reported 37 minutes ago

  @BillyBoyLondon1 @krakensupport @krakenfx Kraken is terrible, stay away from them.

• 
  THCryptic (@THCryptic) reported 39 minutes ago

  @Atleti @krakenfx @collectibol **** your club man, its so small even Getafe has more brains than your insecure arse

• 
  bal0 (wassie, verse) (@fiat_scare) reported 43 minutes ago

  Holy **** @krakenfx is so much better than @binance, and I just noticed it now after nearly a ******* decade. Bye bye @cz_binance

• 
  Mr Ray (@raymeboy22) reported 44 minutes ago

  @krakenfx Go to homeles but things for them, and go the hospital pay people that can't afford to pay there bills, build a house for God , finally help the needs.

• 
  xstelix (@xstelixxx) reported 44 minutes ago

  The GPS liquidity flush came worse than expected,they say the move was harder and faster than a simple pullback, consistent with thin order books and a liquidity event (especially on Binance) The same liquidity and spread problems I note on @krakenfx I should mention that the on-size execution is slippery atm. Why do ordinary traders like me notice coordinated, massive-volume sell-offs while CEXs do nothing?

• 
  Lorenzo Valente (@LorenzoARK) reported 50 minutes ago

  Why @HyperliquidX Should Acquire Gemini: The Regulated HIP-3/4 Deployer in the US Hyperliquid is engaging with the CFTC/SEC to enable U.S.-regulated companies to offer perpetual futures that trade and settle on its public blockchain. I think Hyperliquid should take that ambition one step further: Acquire a regulated U.S. platform like Gemini and turn it into the de facto regulated HIP-3 and HIP-4 venue in the U.S. Gemini went public in September 2025 at a $3.3B valuation. Today, it trades at roughly $450M, down more than 85% from its IPO valuation. The core business is clearly struggling. Gemini is too small to compete effectively with the major U.S. exchanges for spot or derivatives flow. It has no meaningful liquidity moat and limited crypto-native distribution. The company has already started diversifying toward its credit card and prediction markets businesses. More telling is that Gemini is in outright shrinking mode. It has wound down its UK, EU, and Australia operations, cut headcount roughly 40% from peak to about 402 employees, and guided to lower compensation and technology spend for the year. Assets on platform fell from $18.2B to $8.4B year over year and spot volume dropped 66%. This is a company retreating to its core and cutting burn. But what looks like a challenged standalone business could be a strategic asset at a fire-sale price. For roughly $450M, Hyperliquid could acquire Gemini's entire U.S. regulatory stack, which I think could be worth ~$200M on its own: - NYDFS Trust Charter: custody + New York exchange authority (2015) - DCM: Gemini Titan, CFTC-regulated derivatives venue (Dec. 2025) - DCO: Gemini Olympus, CFTC clearing license (Apr. 2026) - FCM: in progress, completing the CFTC derivatives stack - MTLs: money-transmitter licenses across nearly all U.S. states - Broker-dealer: rails for regulated equities For context, @krakenfx's parent paid up to $550M for Bitnomial, effectively acquiring a regulatory and derivatives infrastructure asset with little operating business attached. Gemini's entire market cap is now below that. Yes, Hyperliquid would inherit a business currently losing roughly $30–40M per quarter operationally. But it would also acquire a meaningful operating footprint: - 580K monthly transacting users (Q2'26) - 1.72M lifetime transacting users - $8.4B of assets on platform - $3.8B quarterly spot volume - $3.1B institutional / -= $0.7B retail - $45.5M quarterly revenue, or ~$180M annualized - 106K active card users - ~$485M quarterly card spend and ~$220M of receivables - A regulated prediction-markets business with 27K+ traders and 225M+ contracts since launch At a $450M valuation, that's roughly $290 per funded customer. For comparison, @Robinhoodapp paid roughly $400 per funded customer for Bitstamp, despite acquiring about half the revenue and no comparable U.S. federal license stack. Kraken paid roughly $790 per funded user for NinjaTrader. And Gemini's users already hold an average of roughly $14.5K of assets on platform. In other words, you could argue that the regulatory stack alone goes a long way toward underwriting the purchase price, while the users, assets, revenue, card business, and prediction markets come on top. The most interesting part is that Hyperliquid could potentially finance the acquisition without touching a single burned HYPE token. The community reserve holds roughly 389M HYPE. Spending ~7.9M HYPE at $70 would represent approximately $550M — just 2.0% of the reserve, under 1% of max supply, and roughly 3% of HYPE's ~$18.5B circulating market cap — enough to acquire Gemini outright at a ~20% premium to its current market cap. Hyperliquid could then redirect a portion of protocol buybacks toward rebuilding the reserve. At the current fee run rate, the reserve could potentially be replenished within 12–18 months. The strategic logic is bigger than simply buying an exchange. Hyperliquid would be buying the regulatory bridge between HIP-3/4 and the U.S. market. Gemini could become one of Hyperliquid's HIP-3 and HIP-4 markets, the regulated U.S. deployer, handling KYC, custody, fiat rails, brokerage, clearing, and compliance while the L1 provides the underlying market infrastructure, liquidity, and onchain settlement. Mechanically, this transaction is far simpler than most public-company M&A. Gemini's dual-class structure gives Class B shares ten votes each, and the Winklevoss twins hold all of them, roughly 94.7% of total voting power. It is a Nasdaq-designated controlled company. There is no proxy fight, no activist interloper, no drawn-out process. Board approval and a majority of voting power both run through two people. The entire negotiation is whether Cameron and Tyler want to convert a controlling stake in a declining exchange into a meaningful HYPE position and the distinction of bringing Hyperliquid onshore. On structure, the buyer wouldn't be the protocol or the foundation directly. NYDFS probabl wants a US entity with named officers, not an offshore foundation. The path is a Delaware HoldCo, funded by the Hyper Foundation but legally distinct, that acquires Gemini and keeps the regulated subsidiaries intact. The L1 stays a separate permissionless layer that never touches a US customer. Polymarket already ran this playbook. Offshore, non-KYC, with a CFTC settlement on its record, it bought QCEX (a licensed DCM/DCO) for $112M in July 2025, ring-fenced it as a US entity, and relaunched onshore in December. Hyperliquid starts from a better position: no enforcement history, US users geofenced, and active dialogue with both agencies. Hyperliquid generates substantial cash flow and sits on an enormous treasury. It should be much more aggressive about deploying both strategically. let's stop the buy back and burns and play offense.

• 
  Vahid .ink (@VahidAbdulK) reported 51 minutes ago

  @karthicrypto99 @krakenfx @inkonchain I got all these roles. Sadly, I lost access to my old Discord account. I still have all the other socials and the wallet I connected to Guild, so I’m not sure if there’s a way to resolve it.

• 
  Oluwaseun.Ink.Ł (@OluwaseunEmme) reported 51 minutes ago

  @sirserney1 @krakenfx will they ever open back the discord server?

• 
  WhiteRock (@chemtrails85) reported 54 minutes ago

  @krakenfx I would cash in about 4 to solve some problems. I would convert 3 into other cryptos, then stake the rest. Something along those lines anyway...

• 
  Lea Thompson (@LeaT_Design) reported 54 minutes ago

  @krakenfx no deadline to repay sounds like a damn time bomb. the custody part is cool i guess but "qualified custody" is fancy speak for the same old ****. still waiting on real volume tho. my coinstats dashboard doesn't track fairy tales.

• 
  Phishhed44 (@phishhed44) reported 1 hour ago

  @krakenfx The addition of S&P500 Futures is a plus, but I tried to integrate it into my TradingView charts today and it says not supported. Support webpage says "Planned"? How much longer until it's integrated, I called CS also but no humans work there anymore. I want to see this asap.