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Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
Problems in the last 24 hours
The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Kraken users through our website.
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Website (29%)
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Mobile App (29%)
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Login (29%)
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Transactions (12%)
Live Outage Map
The most recent Kraken outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Login | ||
| Transactions | ||
| Login | ||
| Mobile App | ||
| Mobile App | ||
| Login |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
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THE CHIROQUACKTOR
(@chiroquacktor) reported
@krakenfx **** sorry that's wrong pic spilled snake oil on my screen I can't click delete #duckmylife
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kopi.eth ᛤ
(@kopi_eth_) reported
@cyphergenesisAI @krakenfx wtf even is CYPHER GENESIS? never heard of it lmao
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cliftclor
(@lowithoreo) reported
@krakensupport @WagkangCorrupt i have the same problem, and of course since i cant login, no way for me to get my public id
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Xatoshi
(@bart9iz) reported
@ANITAONINKCTO @krakenfx $ANITA always here to support
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Asko
(@asko_9505) reported
@vayletink @ak47ink who is a wizard on @krakenfx ? help vaylet
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Private
(@privateeelna) reported
@krakenfx Dear Kraken Support, I am writing to express my deep frustration with the handling of my withdrawal request, which has now been pending for over six weeks. Throughout this time, I have complied with every document request you have made, yet I keep receiving
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SOL **** Whale
(@SOLMaxiWhale) reported
@CryptoGodJohn @kraken @krakensupport If only they could trade customer service for BTC, they'd be whales.
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Make Men Great Again
(@OneXOneY) reported
@CryptoGodJohn @krakenfx Profit huge, support still underfunded.
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Paul Mulford
(@PaulMulfor53198) reported
@krakenfx What i hear you saying is that more and more gov agencies have access to my wallet !!!
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NuriGems 💎🤟
(@NuriGems) reported
@dwitamaferdi @Krak @krakenfx Try it fam in 1 month i recived 20 $USDT as Krakbacks 🔥 If you have any questions I'll be happy to help you 🧡
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The White Whale
(@TheWhiteWhaleHL) reported
@CryptoKRbaseeth @krakenfx Not sure, I don't use that service. I'm testing out a couple places right now and once I have something set up for those who want to follow me I'll post it.
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SmileyRobot
(@blenetas) reported
@CryptoGodJohn @kraken @krakensupport ?????? didn't you just complained about the customer service not able to answer for 18h or so?
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Gaze
(@mmafan271) reported
@TheWhiteWhaleHL @krakenfx Good ****, lmk when you sell
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XRPepe
(@welderliam) reported
@utility_fiend @krakenfx Mexc has it on Stellar network only. Ellipal wallets only receive it on ETH network so you cant even self custody. They need to fix this garbage
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hndrx.eth
(@BoredHendrix) reported
@TheWhiteWhaleHL @krakenfx wtf bro
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Johnny
(@CryptoGodJohn) reported
In nearly 8 years of crypto haven’t come across an exchange with good customer service like @kraken @krakensupport Other exchanges should take notes. Very rare to find an exchange in crypto that has half way decent customer service Kraken setting the standard
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PapaSmoothBalls
(@PapaSmoothBall) reported
@krakenfx My dog ate my GF, I don’t have any problems
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Radiicz 🧙♂️,🧙♂️⛺
(@CryptoRod69) reported
@krakenfx @satlayer Please notice my dm in Support @krakenfx
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Haraun
(@Haraun) reported
@CryptoGodJohn @krakenfx Not a single exchange where I received at least the minimum of adequate support. They only want more and more users without proper service or support 🤨
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Predix | Apuestas Deportivas
(@predix_ec) reported
@krakenfx Before it goes down?
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Honestly, Mobile.
(@HonestlyMobile) reported
So fkn typical of @krakenfx - I can’t swap tokens on kraken yet I’m a Kraken + member bc they “can’t get prices now”??? Terrible service
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RunesCrypto
(@luxuryguyj) reported
@krakenfx I think you should help the other tier-1 exchanges figure out how to list $DOG. At this point, what are they waiting for, especially since $DOG is the number one memecoin on Bitcoin
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TheAverageGuy🧡$DOG $SPX
(@The_Av3rage_Guy) reported
@cyphergenesisAI @krakenfx This guy barking at the wrong tree. Its fine that you shill your rune/token but its NOT fine disrespecting $DOG or looking down on $DOG. On other hand I am yet to see your community in the comments section to see how strong 💪🏽 they are to prove me wrong. Best wishes 🧡
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Himothy.btc ⚡️
(@wit_cheese) reported
@MrKeyway @krakenfx im starting to think $dog is a slow rug.....where is all this steady selling coming from?
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olisankenobi
(@olisankenobi) reported
@CryptoGodJohn @kraken @krakensupport I have also had only positive experiences with Kraken support, as there are still real people there who can solve problems 24/7. 👌👍and they also set the standards in security matters.
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THE CHIROQUACKTOR
(@chiroquacktor) reported
@krakenfx **** sorry that's wrong pic spilled snake oil on my screen I can't click delete #duckme
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Dr. BeanOpoly 🦄💨✨
(@DrBeanOpoly) reported
@TrueGemHunter Isn’t it interesting that the top real communities like $UFD, $DOG, $SNEK all get overlooked, but there’s **** coins with no real communities that get listed? 🤔 This is why @krakenfx is the GOAT.
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AllBecauseofCrypto
(@allbecauseabeer) reported
@CryptoGodJohn @kraken @krakensupport Kraken good in NY? Always had issues finding exchanges in NY that don't do a KYC.
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Private
(@privateeelna) reported
@krakensupport email evidence from your own support agents showing clear contradictions in your instructions. Some agents explicitly requested my new bank account details to process the withdrawal, while others later claimed withdrawals to a different account are not possible.
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Krak Mask
(@KrakMask) reported
@Omsuskes @inkonchain @krakenfx lol big disclaimers on the X profile and site i am not affiliated with anyone from Kraken or X. Just a big fan