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Kraken

Kraken status: access issues and outage reports

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Full Outage Map

Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.

Problems in the last 24 hours

The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Kraken users through our website.

  • 73% Mobile App (73%)
  • 9% Transactions (9%)
  • 9% Login (9%)
  • 9% Transfer (9%)

Live Outage Map

The most recent Kraken outage reports came from the following cities:

CityProblem TypeReport Time
Paris Mobile App 10 days ago
Bordeaux Transfer 10 days ago
Valence Mobile App 1 month ago
Stockholm Mobile App 2 months ago
Province de Liège Mobile App 2 months ago
Mannheim Mobile App 2 months ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Kraken Issues Reports

Latest outage, problems and issue reports in social media:

  • John95172987954
    John (@John95172987954) reported

    @krakensupport @Midlight42 They won’t help you @midlight42 just look at my account of me begging them to release bank transfer I sent to an kraken account Can you confirm if the £1,200 will be returned to my bank or credited to my Kraken account after verification? Thanks.

  • onlyprofitable
    bags (@onlyprofitable) reported

    @108gua @krakensupport Shut up it’s a ******* skill issue, cant you read??? It clearly says there will be a fee lmao. If you use kraken pro the fee would’ve been minimal.

  • solumsursum
    Michael D. Sproto - Topshelf Slop Shipper (@solumsursum) reported

    @gryphendoor @krakenfx Sounds like a feature, not a bug. Buy on Uniswap, sell into Kraken to arb that ****.

  • Johntcalloway
    John T. Calloway (@Johntcalloway) reported

    Investor Caution: #AscendEX #Kraken #KrakenFX Before investing, conduct proper research and verify platform details independently. If your withdrawal remains pending or stuck, keep all transaction records, wallet details, and support conversations secure. Message me to discuss your situation and explore possible recovery options.

  • CryptoApprenti1
    Dr.Hash“Wesley” (@CryptoApprenti1) reported

    Anyone can help ? No customer services ? @krakenfx @krakenpro @krakensupport

  • ShiningforceNL
    Shiningforce (@ShiningforceNL) reported

    @krakenfx fix the mobile pro app please, on ios the portfolio worth is not updating automatically at the 🏠 screen or should I once again complete remove the app and reinstall?

  • 108gua
    jimmy (@108gua) reported

    @krakensupport There are many exchanges on the market, and other exchanges don't charge fees for this type of exchange. I chose you because I trust you. I contacted you immediately after the accidental contact because I believed you would help users solve the problem, instead of telling me, "This is your own problem; our fees are clearly stated." It's common knowledge that currency exchanges of the same value on any platform have almost no fees. I hope you can help me resolve this issue.

  • urban_meyerr
    urban meyer (@urban_meyerr) reported

    @PardonMyTake @krakenfx Missing pumpkin patch during football season is terrible.

  • Gnich89
    truth is (@Gnich89) reported

    @PardonMyTake @krakenfx Team 3 picks are awful too to bottom

  • JW_WWJD
    WWJD (@JW_WWJD) reported

    this? I’ve been experiencing unusually fast losses on my Funded accounts, so I started documenting the pricing. These two screenshots were taken at 6:00 PM — same token, KAITO, inside Kraken. Regular Kraken: $0.7211 Kraken Funded: $0.7008 That’s about a 2.8% difference at the exact same time. Earlier today I documented even larger discrepancies of roughly 8–9%. When a Funded Challenge has strict maximum-loss limits, these price differences can have a major impact on whether an account survives. This has happened repeatedly over several days and across two of my Funded accounts. I’ve contacted Kraken Support and asked for a formal investigation. I have timestamped screenshots documenting everything. I’d like an explanation of what price feed Kraken Funded is using and why it differs this substantially from Kraken’s own displayed market price. @krakenfx Please investigate and rectify this. @krakenfx

  • derf_liw
    derf.liw (@derf_liw) reported

    @krakenfx My account has been services limited. Please i need help and need to speak with a real customer service asap

  • Taylor5017Larry
    Larry Taylor (@Taylor5017Larry) reported

    @FixTheMoneyBTC @krakensupport You can talk to @SentinelIT1, support won't help you

  • RomanBridger1
    Roman Bridger (@RomanBridger1) reported

    @PardonMyTake @krakenfx Put me down for a state fair turkey leg

  • Dhinapratama1
    Jean Pellegrino (@Dhinapratama1) reported

    @EriecelC53285 @krakensupport Please share your support ticket number, or the email address associated with your Kraken account, and we'll look into it and provide an update as soon as possible.

  • damzyy0609
    Damilola Afolayan (@damzyy0609) reported

    @shufflence @Coinsquare @krakenfx Have you chat up the customer support

  • NakamotoSpinner
    CRY (@NakamotoSpinner) reported

    @krakensupport Kraken, My USDT withdrawal has been On Hold since 17 July, and I have received no communication whatsoever. I have an active support ticket (#22018780), yet I’ve had no updates, and I’m unable to speak to a human because your chat bot refuses to escalate an existing case.

  • bullumCrypto
    Bullum ☘️ (@bullumCrypto) reported

    @krakenlistings @dappOS_com @krakenfx since the mobile app update it has been extremely slow and unusable, any idea? It takes 30 seconds to load between windows etc.

  • CryptoLover9527
    Nomisma (@CryptoLover9527) reported

    @txEcosystem @BitMartExchange @krakenfx When will there more exchange listings? I dont understand how **** meme coins can get listed so easily but $tx sits on a hand full of tier 3 and 2 exchanges. Do something to create more liquidity

  • n3li5
    Miles Dyson (@n3li5) reported

    @krakenfx "Spend more than your cash balance" is a bold pitch when I can't even access the cash balance I already have. 2,789 USDC frozen in my verified account for 5 days, withdrawal stuck "pending". Ticket #22022567. Maybe ship that feature first? @krakensupport

  • MohcenMohcine
    mohcen mohcine (@MohcenMohcine) reported

    @krakenfx You have a problem with your app regarding stop-loss orders; they aren't executing!

  • PvtrickKelly
    Patrick Kelly (@PvtrickKelly) reported

    @PardonMyTake @krakenfx Surprised apple/pumpkin picking wasn’t picked that **** sucks

  • JW_WWJD
    WWJD (@JW_WWJD) reported

    Kraken Funded — can someone explain this? I’ve been experiencing unusually fast losses on my Funded accounts, so I started documenting the pricing. These two screenshots were taken at 6:00 PM — same token, KAITO, inside Kraken. Regular Kraken: $0.7211 Kraken Funded: $0.7008 That’s about a 2.8% difference at the exact same time. Earlier today I documented even larger discrepancies of roughly 8–9%. When a Funded Challenge has strict maximum-loss limits, these price differences can have a major impact on whether an account survives. This has happened repeatedly over several days and across two of my Funded accounts. I’ve contacted Kraken Support and asked for a formal investigation. I have timestamped screenshots documenting everything. I’d like an explanation of what price feed Kraken Funded is using and why it differs this substantially from Kraken’s own displayed market price. @krakenfx Please investigate and rectify this.

  • CalmnessWithin
    Towards Blissful Moments (@CalmnessWithin) reported

    @krakensupport hello, I'm having issues with the website trading feature closing my orders when I didn't press the 'x' on the orders already posted on the chart. While zooming in/out.

  • CryptoSteveO1
    SteveO Says (@CryptoSteveO1) reported

    @TheNode_Network @krakenfx Could be your bank, not Kraken...I had an issue with my BANK before...never with Kraken

  • blt_s
    クリプトトレイン / TAIKI KUMURA (@blt_s) reported

    @krakenfx @WilliamsF1 Standing in the rain at Suzuka taught me that access is the only currency that doesn't devalue when the race starts.

  • _satalink
    Satalink (@_satalink) reported

    @krakensupport Issues with Kraken Support I open an issue with the website's chatbot interface. A support agent jumps in the chat and collects info where a ticket is created. The agent says I can close the chat window and use email. Chatbot closes ticket due to no response. Mass Confusion!

  • 0_x_Roz
    Roz (@0_x_Roz) reported

    "Over half of $INJ is staked" is true and false at the same time, depending on which supply number you use, and both numbers are real. Onchain, bonded stake is 56,939,298 INJ. Bank total supply is 121,906,662. That is 46.71 percent. CoinGecko reports circulating supply as exactly 100,000,000, and against that the same stake is 56.94 percent. Neither is wrong. They answer different questions, and the slogan quietly picks the flattering one. The staking set is worth a look while we are here. Forty-five validator slots, all filled, with 148 more validators unbonded and waiting outside. At the top: @krakenfx holds 8.12 percent of stake, @injective Foundation 2 has 7.54, Everstake 6.12, Binance Staking 6.02, FalconX 5.69. Three exchanges and a foundation in the top five, about 27 percent between them. Minimum commission is 5 percent, community tax another 5, and unbonding takes 21 days. I think the dual-supply problem matters more than the concentration does. A chain whose headline staking ratio moves ten points depending on which tracker you open is a chain where every derived metric inherits that ambiguity - including the ones people use to value it.

  • Crypto4UandME
    Crypto4UandMe (@Crypto4UandME) reported

    Can @kris help me transfer off @cryptocom to @krakenfx sold all my $CRO it's over

  • 2710Maximus
    RepairMiner.AI (@2710Maximus) reported

    @krakenfx Funny coming from a company that's been holding my money for 9 days. My account is under "Limited Services" my €220 is frozen, and after 5-6 follow-ups I've only received automated replies. No human support, no resolution. Is this really the level of service Kraken is proud of?

  • nilanjan
    Nilanjan Sen (@nilanjan) reported

    @krakensupport my withdrawal request is pending for 20days. Can you help on this