Kraken status: access issues and outage reports
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
Problems in the last 24 hours
The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Kraken users through our website.
- Login (54%)
- Transactions (23%)
- Website (8%)
- Mobile App (8%)
- Transfer (8%)
Live Outage Map
The most recent Kraken outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 City of Brussels
|
Transactions | 1 day ago |
 Trenton
|
Mobile App | 10 days ago |
 Paris
|
Transfer | 27 days ago |
 Toronto
|
Transactions | 27 days ago |
|
The Dalles
|
Login | 1 month ago |
 Bonn
|
Transactions | 2 months ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
-
Codiar (@Codiar6) reported@BooneW @krakenfx Therefore, I have supported and will continue to support projects such as @THORChain . There should be no KYC and permissions in the future
-
The Bittensor Netrunner - TAO - NOCK - (@TheTNetHunter) reportedI wish I could swap $NOCK faster on dips. @krakenfx maybe you can fix this?
-
NinjaTurtle (@Web3cryptoPump) reportedMassive whale inflows into BTC exchanges despite USDT/USDC depeg jitters. Glassnode NVT signals BTC is undervalued at $64k, but watch the 200 SMA support. If stablecoin reserves tighten, volatility spikes. @Cointelegraph @VitalikButerin @krakenfx #Trading #Web3 #Gem
-
AuroXD (@auroxdkick) reported@krakensupport @krakenfx I am currently in contact with Priority Support, but my issue remains unresolved. Could you please let me know exactly what information you require from me so this can be investigated further? I would appreciate a clear update on the status of my case and the next steps toward resolving it.
-
NinjaTurtle (@Web3cryptoPump) reportedSOL volume is flipping ETH, with NVT ratios signaling massive organic demand. BTC holds 50 SMA support, but capital is rotating into SOL’s ecosystem as Glassnode SOPR resets. Efficiency is king. @cz_binance @coinbase @krakenfx #Bitcoin #Web3 #HODL
-
Patje Global (@patjeglobal) reported@krakenfx Fix it
-
boone (@BooneW) reported@Fakk2 @KeanZkp2p @krakensupport The Kraken support account was legit, yes
-
Jackyhood.eth | 📝 (@MechinePAN) reported@MrJBurd @krakensupport @krakenfx Hey bro, what's wrong? I'm also having problems with Kraken, and it's still not resolved. I haven't received any emails either. Have your funds or account been flagged for risk control? Look at my profile, I'm experiencing the same thing.
-
J (@jkc0le) reported@krakenfx Hi my funds are stuck in your new beholder platform. I'm receiving an error code for which support and engineers cannot provide an explanation for. I've had an open case for weeks and it's not being resolved. Can somebody please assist and get this escalated. @FTC @krakensupport
-
WORLDWIDE ASSET RECOVERY 👨🏼💻 (@Recovery_guards) reported@MrJBurd @MrJBurd If you’ve been scammed on #krakenfx and lost access to your funds?.. We need help recovering your lost/stuck funds on crypto,reliable and efficiently,notify now on X with the proof of scams transactions to file a conplaints..
-
Peter Boncz (@peterabcz) reported@krakenfx nice post. But @krakenfx is currently witholding withdrawals from many people now including me. Without reason. People try support, but there is simply no action. Be warned!!
-
NinjaTurtle (@Web3cryptoPump) reportedBTC holding $67k support as ETF inflows accelerate. Glassnode MVRV sits at 2.4, signaling room to run before overheating. MACD curling bullish on the daily while RSI stabilizes at 58. Regulatory clarity remains the main catalyst. @coindesk @krakenfx @Cointelegraph #BTC #Crypto
-
暴富小王子 (@jufacai8) reported@krakenfx Please solve my problem. You can freeze the user‘s account assets at will.
-
DahMJ🧞♀️ (@dahud_mj) reported@robindotbd @krakensupport nahhh identity verification is having issues
-
The Meme Godfather (@DaMemeGodfather) reported@krakensupport trying to get support for a deposit and can’t find any please advise
-
Block Tax (@CryptoTaxG) reported@CoinDesk @krakenfx 56 million forms, a third under $1 — this is what happens when you tax micro-staking rewards and dust payments as ordinary income at receipt. The fix isn't better reporting software. It's a de minimis threshold and a rethink of when staking income crystallises.
-
Mark Greenberg (@marklg) reported@dolos10x @krakenfx We're working on making xStocks available in more geos.
-
Chosen (@BasedAndJproof) reported@krakenfx Shut ******** up
-
Rigo Cruz (@LankyGBC) reported@krakenfx Still have not received any support even though you guys are withholding over $100 for me. It’s been a week now not a single word back from support. This is my ticket #21510161
-
AuroXD (@auroxdkick) reported@krakensupport All I want is for my funds to be returned. The USDT that I deposited was transferred to one of your hot wallets without any action or authorization from me, and I still have not received a satisfactory explanation as to why this occurred. I urgently need access to these funds and would appreciate a prompt resolution. Please investigate this matter and return my money as soon as possible.
-
.... (@lullalelomera) reported@krakenfx i am still waiting for my account to unblock i need money urgent...stop posting on x and fix my account please.
-
Algorithm.btc (@godfred_xcuz) reportedSometimes this is why the industry is not taken seriously: we always go backward doing what lets us down. @krakenfx launching Bitcoin Vaults, is not healthy for this industry. You cannot and should not trust a centralized exchange with your BTC. Period. They always rehypothecate your BTC If you want FTX-sh!t like Bitcoin Lending again then use this. If you care about your bitcoin:native then exit centralized Bitcoin vaults. I prefer @HermeticaFi hBTC vault with complete on-chain transparency.
-
Rina (@tradesbyrina) reported@KodreKornelius @krakenpro @krakenfx Hi there! I don’t place orders with the DOM or even on Ninja. I execute on Tradovate with OCO orders and just have Ninja/replikanto running. But there shouldnt be any added issues if using the DOM. I recommend using the “market only” feature so that follower accounts execute at market rather than placing limit orders on every account (this can lead to “reverse fills” and other copy trade errors). I’ve tried cloud copiers and another Ninja copiers… Replikanto will bug out maybe once every few months but far less than any other copiers I’ve used
-
Patriotsounds (@patriotsounds) reported@BooneW @krakenfx @krakenfx c'mon. I'm your customer too. Why are you asking for this? Absolutely insane. Collecting data like this is dangerous, have you not heard of the wrench attacks from doxx'd people from data breaches?
-
Schlingel77 (@schlingel77) reported@krakensupport @jespow Early customer of Kraken since 2017 here. Much fun with Kraken in the early days, did a full KYC verification 6 times (!) since then. Now you want me to do a KYC AGAIN, get my biometric data, and I should agree that you sell my data to third partys ?
-
Web3 Peter (@Peterinweb3) reported@Hercules_Defi @krakenfx ngl your content is solid but engagement is way off feels more like a distribution issue than content are you doing anything about it?
-
Jackyhood.eth | 📝 (@MechinePAN) reported@krakensupport $100k is NOT a small amount! @krakenfx restricted my account without sending a SINGLE warning or compliance email beforehand, causing my deposit of 100,000 USDC to be completely stuck—neither credited nor returned. For a supposedly "regulated exchange," your customer service is non-existent. My support emails are being completely ignored! Is this how you treat users' fund security? I need an urgent explanation and resolution! Ticket ID: #21467245 @KrakenSupport
-
Bouty (@Bouty28679) reported@krakenfx STFU you lying piece of **** !!
-
kean.peer (@KeanZkp2p) reported@BooneW @krakensupport lol they insta respond on twitter but then take 7-10 business days to respond in support gl my guy i wd everything from them ages ago
-
.... (@lullalelomera) reported@krakenfx Fix my account i need money back 😭😭😭