Kraken status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Kraken users through our website.

• Mobile App (64%)
• Transactions (18%)
• Login (9%)
• Transfer (9%)

Live Outage Map

The most recent Kraken outage reports came from the following cities:

City	Problem Type	Report Time
Hackney	Transactions	2 days ago
Paris	Mobile App	22 days ago
Bordeaux	Transfer	22 days ago
Valence	Mobile App	2 months ago
Stockholm	Mobile App	2 months ago
Province de Liège	Mobile App	3 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Kraken Issues Reports

Latest outage, problems and issue reports in social media:

• 
  𝕭𝖎𝖌𝕱𝖔𝖔𝖙 (@SasquatchTrails) reported 32 seconds ago

  @krakenfx Swap that useless **** for sol.

• 
  Ralph Q (@022omphalos220) reported 1 minute ago

  I don't know if any of you guys use the Kraken app for Android but it's really slow. It takes so long to load and then when you click on a specific crypto coin or something it takes a long time again. And then to go back is even worse? What's up with that @krakenfx ?

• 
  The **** Of The UK (@therapeoftheuk) reported 2 minutes ago

  @SpursOfficial @krakenfx That is an AWFUL starting 11 for Spurs against Brentford. TERRIBLE TEAM.

• 
  Valen (@ifwvalen) reported 10 minutes ago

  @atitty_ Yo @krakenfx fix this

• 
  lvnbbs_bnb 🐬TermMax (@lvn_crypto) reported 11 minutes ago

  @krakenfx the 5% volume spike looks pretty rigged though maybe it is just a glitch

• 
  Lady Ann 🐐 (@Annacares809) reported 12 minutes ago

  @krakensupport @krakensupport Too much review without permanent solution Here’s support ticket #22325915

• 
  Uncle Link (@UncleLinx) reported 13 minutes ago

  @grebby @krakenfx @privy_io same week, different brands, feels less like coincidence and more like one vendor's customer list got passed around. anyone check if kraken and privy share a support/email tool with trezor?

• 
  GodAir (@dang_duytan) reported 13 minutes ago

  @RJShahinMahmud1 @krakenfx Interesting to see the exchange migration support.

• 
  Heafro (@Heafro_) reported 16 minutes ago

  @krakenfx Sell it get ******** out of crypto forever

• 
  LAO (@Shibain23980681) reported 20 minutes ago

  @krakenfx Sold immediatly this ****

• 
  Bear (@Yaloush23) reported 23 minutes ago

  @krakensupport But you can disable all functions for without being notified or how to resolve the issue.

• 
  Mark (@markmetaplanet) reported 24 minutes ago

  @krakensupport SO WHAT. IF KRAKEN AND ITS GARBAGE SUPPORT WAS ANY USE, ITS MISTREATED CLIENTS WOULD NOT HAVE TO SPEND WEEKS ATTEMPTING TO GET THEIR MONEY BACK. SHAME ON YOU DIGITAL SPIVS

• 
  is time. (@Ai50916) reported 25 minutes ago

  I like @matty_charts , but, IMO don't fall into the trap of playing patty cake trying to sell bag and buy lower. There is a large bidder running up @Casper_Network $CSPR nice and slow on @krakenfx .The question is, who. My guess is TradFi player/s.

• 
  Ayozy! (@Ayozygram) reported 26 minutes ago

  @atitty_ @krakenfx Please fix your shii up

• 
  Bitcoin Wizard - mavensbot 🧙🏻‍♂️ (@mavensbot) reported 27 minutes ago

  @krakenfx >open a support ticket. >explain that 15 ETH just arrived. >beg them to reverse it before i do something stupid. they can't. >i already have. it's in ethereum:0x72e4f9f808c49a2a61de9c5896298920dc4eeea9 now.

• 
  Bear (@Yaloush23) reported 28 minutes ago

  @krakenfx Im having issues with my kraken account please help

• 
  ☣️ Hugo SuperMaxi 💎🙌 🏴‍☠️ ∞/21M (@_Hugo_Ramos_) reported 30 minutes ago

  @krakenfx Sell that **** and buy Bitcoin!

• 
  Mr. Bear (@Hey_Jihad) reported 41 minutes ago

  @RJShahinMahmud1 @krakenfx actual users, real migration help

• 
  Eugene Stepanyuk (@e77st) reported 41 minutes ago

  @LevendiPro @krakenfx Trading Volumes on Kraken are negligible Kraken not buy $KAS CEXs never buy useless #**** Listing on Kraken could only have happened if someone provided the liquidity—either the greedy KaspaOGs ****** or IR/KEF/BGIN gang, for whom this was crucial at the time for their NASDAQ IPO

• 
  divotends 🐂🀄️ (@divotends_) reported 42 minutes ago

  I feel like @krakenfx is about to list $ANSEM any second now just based off the fact their DEX is really glitching when you try to access it

• 
  Ronya - do your own reserve 🥩 (@dyoreserve) reported 43 minutes ago

  @BillyBoyLondon1 @krakensupport @krakenfx Kraken is terrible, stay away from them.

• 
  Ongo Gablogian (@Ongo449274927) reported 46 minutes ago

  @krakensupport The full issue is clearly spelled out in the top post

• 
  Hira (@Hiraweb3) reported 47 minutes ago

  USDe from @ethena landing on @krakenfx with a 4.5% yield sounds simple. but the interesting part is what sits underneath. the yield isn’t fixed. it’s driven by perp funding, which means it can move significantly as market conditions change. we’ve already seen funding-heavy periods push USDe yields well above 15%. now Kraken is packaging that exposure into something regular users can access without dealing with delta-neutral strategies themselves. the bigger question: how many people clicking “earn 4.5%” actually understand what they’re holding?

• 
  WhiteRock (@chemtrails85) reported 49 minutes ago

  @krakenfx I would cash in about 4 to take care of some problems. Then I would convert at least 3 into other cryptos. Then I would stake what I have left. Sometimes along those lines anyway

• 
  Lorenzo Valente (@LorenzoARK) reported 55 minutes ago

  Why @HyperliquidX Should Acquire Gemini: The Regulated HIP-3/4 Deployer in the US Hyperliquid is engaging with the CFTC/SEC to enable U.S.-regulated companies to offer perpetual futures that trade and settle on its public blockchain. I think Hyperliquid should take that ambition one step further: Acquire a regulated U.S. platform like Gemini and turn it into the de facto regulated HIP-3 and HIP-4 venue in the U.S. Gemini went public in September 2025 at a $3.3B valuation. Today, it trades at roughly $450M, down more than 85% from its IPO valuation. The core business is clearly struggling. Gemini is too small to compete effectively with the major U.S. exchanges for spot or derivatives flow. It has no meaningful liquidity moat and limited crypto-native distribution. The company has already started diversifying toward its credit card and prediction markets businesses. More telling is that Gemini is in outright shrinking mode. It has wound down its UK, EU, and Australia operations, cut headcount roughly 40% from peak to about 402 employees, and guided to lower compensation and technology spend for the year. Assets on platform fell from $18.2B to $8.4B year over year and spot volume dropped 66%. This is a company retreating to its core and cutting burn. But what looks like a challenged standalone business could be a strategic asset at a fire-sale price. For roughly $450M, Hyperliquid could acquire Gemini's entire U.S. regulatory stack, which I think could be worth ~$200M on its own: - NYDFS Trust Charter: custody + New York exchange authority (2015) - DCM: Gemini Titan, CFTC-regulated derivatives venue (Dec. 2025) - DCO: Gemini Olympus, CFTC clearing license (Apr. 2026) - FCM: in progress, completing the CFTC derivatives stack - MTLs: money-transmitter licenses across nearly all U.S. states - Broker-dealer: rails for regulated equities For context, @krakenfx's parent paid up to $550M for Bitnomial, effectively acquiring a regulatory and derivatives infrastructure asset with little operating business attached. Gemini's entire market cap is now below that. Yes, Hyperliquid would inherit a business currently losing roughly $30–40M per quarter operationally. But it would also acquire a meaningful operating footprint: - 580K monthly transacting users (Q2'26) - 1.72M lifetime transacting users - $8.4B of assets on platform - $3.8B quarterly spot volume - $3.1B institutional / -= $0.7B retail - $45.5M quarterly revenue, or ~$180M annualized - 106K active card users - ~$485M quarterly card spend and ~$220M of receivables - A regulated prediction-markets business with 27K+ traders and 225M+ contracts since launch At a $450M valuation, that's roughly $290 per funded customer. For comparison, @Robinhoodapp paid roughly $400 per funded customer for Bitstamp, despite acquiring about half the revenue and no comparable U.S. federal license stack. Kraken paid roughly $790 per funded user for NinjaTrader. And Gemini's users already hold an average of roughly $14.5K of assets on platform. In other words, you could argue that the regulatory stack alone goes a long way toward underwriting the purchase price, while the users, assets, revenue, card business, and prediction markets come on top. The most interesting part is that Hyperliquid could potentially finance the acquisition without touching a single burned HYPE token. The community reserve holds roughly 389M HYPE. Spending ~7.9M HYPE at $70 would represent approximately $550M — just 2.0% of the reserve, under 1% of max supply, and roughly 3% of HYPE's ~$18.5B circulating market cap — enough to acquire Gemini outright at a ~20% premium to its current market cap. Hyperliquid could then redirect a portion of protocol buybacks toward rebuilding the reserve. At the current fee run rate, the reserve could potentially be replenished within 12–18 months. The strategic logic is bigger than simply buying an exchange. Hyperliquid would be buying the regulatory bridge between HIP-3/4 and the U.S. market. Gemini could become one of Hyperliquid's HIP-3 and HIP-4 markets, the regulated U.S. deployer, handling KYC, custody, fiat rails, brokerage, clearing, and compliance while the L1 provides the underlying market infrastructure, liquidity, and onchain settlement. Mechanically, this transaction is far simpler than most public-company M&A. Gemini's dual-class structure gives Class B shares ten votes each, and the Winklevoss twins hold all of them, roughly 94.7% of total voting power. It is a Nasdaq-designated controlled company. There is no proxy fight, no activist interloper, no drawn-out process. Board approval and a majority of voting power both run through two people. The entire negotiation is whether Cameron and Tyler want to convert a controlling stake in a declining exchange into a meaningful HYPE position and the distinction of bringing Hyperliquid onshore. On structure, the buyer wouldn't be the protocol or the foundation directly. NYDFS probabl wants a US entity with named officers, not an offshore foundation. The path is a Delaware HoldCo, funded by the Hyper Foundation but legally distinct, that acquires Gemini and keeps the regulated subsidiaries intact. The L1 stays a separate permissionless layer that never touches a US customer. Polymarket already ran this playbook. Offshore, non-KYC, with a CFTC settlement on its record, it bought QCEX (a licensed DCM/DCO) for $112M in July 2025, ring-fenced it as a US entity, and relaunched onshore in December. Hyperliquid starts from a better position: no enforcement history, US users geofenced, and active dialogue with both agencies. Hyperliquid generates substantial cash flow and sits on an enormous treasury. It should be much more aggressive about deploying both strategically. let's stop the buy back and burns and play offense.

• 
  Min 🥤 (@minhokim) reported 56 minutes ago

  @Sixers228 @krakenfx Appreciate the support

• 
  Myntis (@myntisai) reported 57 minutes ago

  @krakenfx Borrow without selling, funded challenges, and cash-like crypto spending remove friction. Tools that keep capital working win.

• 
  Jp (@Jp_Otpyrc) reported 58 minutes ago

  @krakensupport Hello, ticket 22265762 always pending for several days. Always resctrictions, no news / informations from the support, no email received, and always the deposit not credited 😕😔… Thank you very much for your help…

• 
  Mark (@markmetaplanet) reported 59 minutes ago

  @krakensupport When you are dealing with urgent financial transactions, missing funds, or locked accounts, you need immediate, human competence. Instead, Kraken support often subjects users to generic, automated scripts, endless ticket passing, and vague timelines. F*** Kraken Aviod

• 
  🤷‍♀️ (@ohsnapthfc) reported 60 minutes ago

  @SpursOfficial @krakenfx You don’t have to do number order again, it’s not too late to fix this