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Kraken

Kraken status: access issues and outage reports

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Full Outage Map

Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.

Problems in the last 24 hours

The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Kraken users through our website.

  • 73% Mobile App (73%)
  • 9% Transactions (9%)
  • 9% Login (9%)
  • 9% Transfer (9%)

Live Outage Map

The most recent Kraken outage reports came from the following cities:

CityProblem TypeReport Time
Paris Mobile App 17 days ago
Bordeaux Transfer 17 days ago
Valence Mobile App 2 months ago
Stockholm Mobile App 2 months ago
Province de Liège Mobile App 2 months ago
Mannheim Mobile App 2 months ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Kraken Issues Reports

Latest outage, problems and issue reports in social media:

  • JW_WWJD
    WWJD (@JW_WWJD) reported

    this? I’ve been experiencing unusually fast losses on my Funded accounts, so I started documenting the pricing. These two screenshots were taken at 6:00 PM — same token, KAITO, inside Kraken. Regular Kraken: $0.7211 Kraken Funded: $0.7008 That’s about a 2.8% difference at the exact same time. Earlier today I documented even larger discrepancies of roughly 8–9%. When a Funded Challenge has strict maximum-loss limits, these price differences can have a major impact on whether an account survives. This has happened repeatedly over several days and across two of my Funded accounts. I’ve contacted Kraken Support and asked for a formal investigation. I have timestamped screenshots documenting everything. I’d like an explanation of what price feed Kraken Funded is using and why it differs this substantially from Kraken’s own displayed market price. @krakenfx Please investigate and rectify this. @krakenfx

  • skyfall1425
    Skyfall (@skyfall1425) reported

    @krakenfx To cry 😢 of emotion… many problems to solve around…

  • Yinielin
    John Collins (@Yinielin) reported

    @krakenfx Contact customer service wirh you guys. Oh. You give it to me? Say thank you.

  • FrankWillburg
    Frank Willburg (@FrankWillburg) reported

    @krakenfx Y can’t I withdraw pls fix it

  • myntisai
    Myntis (@myntisai) reported

    @krakenfx Borrow without selling, funded challenges, and cash-like crypto spending remove friction. Tools that keep capital working win.

  • andreijikh
    Andrei Jikh (@andreijikh) reported

    @krakenfx Do you guys still have a support team? Emailed about login issues (Ticket # 22119051) in July, no one got back to me.

  • SaltySheriKoko
    Salty Sherry (@SaltySheriKoko) reported

    @AdamZie51311303 @krakensupport Adam, don’t use any Kraken help here. I was scammed by the help. And whatever you do, don’t give out your seed phrase. They will get you to do it thinking they are helping.

  • StAnSaHa89
    YHWH is KING #KASPA (@StAnSaHa89) reported

    @krakenfx help my colombian people :( rebuild

  • 0xRebazMurad
    0xRebazMurad (@0xRebazMurad) reported

    @krakensupport @krakensupport Please urgently review my unresolved support case (ticket 22121365). My account remains restricted and I have been unable to access my funds for more than 5 business days without a substantive response. Please escalate this case to the appropriate team

  • HoRRiiBLe1919
    HoRRiiBLe (@HoRRiiBLe1919) reported

    @tBushGaming @krakenfx I’m about to sell 50 just to help offset this tweet.

  • Ionidus
    Ion (@Ionidus) reported

    @krakenfx Jesus christ guys. It's been years and you still cannot produce descriptive error/exception messages? Withdrawing has become a ******* ordeal with you. Withdrawals with a total below the available balance keeps failing, and you can't even output anything explaining it.

  • Michael64930226
    Michael Scott (@Michael64930226) reported

    @krakenfx sell that **** and buy bitcoin!

  • amcgrk
    J. Allos (@amcgrk) reported

    @andreijikh @krakenfx Not a good sign for Kraken. I’m not @andreijikh so I doubt I’d get the same service. Sadly.

  • Khodepoopoo
    Pupurito (@Khodepoopoo) reported

    @MostDefinitely6 @krakenfx 0xB6d7DBE4B946B4D6776101B2506e97C39D3F848b i need help bro plz

  • connord_econ
    Connor Overachiever (@connord_econ) reported

    @krakenfx @meshpay Long overdue. One wrong character and your funds are gone forever ...no undo, no support desk, nothing. That risk keeps people trapped on platforms where they don't control their keys.

  • delvyo_chieque
    Delvyo Chieque (@delvyo_chieque) reported

    hi @krakensupport , it’s been 17 days since my deposit went missing and I'm still waiting for a update regarding my refund. Could you please check Ticket #21974910 and help me resolve this as soon as possible? Thank you for your support.

  • tushant_suneja
    Tushant Suneja (@tushant_suneja) reported

    institutional crypto access is 90% about @coinbase broker distribution. @krakenfx is 6 months behind.

  • s_pullinghook
    Dr. Sjaak Trekhaak (@s_pullinghook) reported

    @krakenfx Sell that garbage for BTC ofcourse

  • divorcedadb00ty
    …Is a Real Dad (@divorcedadb00ty) reported

    @krakensupport Kinda feels like you should be indicating that? Like crypto in general is in a down trend and my only option is to long so Im just not gonna use funded and now im out $20 😐.

  • blt_s
    クリプトトレイン / TAIKI KUMURA (@blt_s) reported

    @krakenfx @WilliamsF1 Standing in the rain at Suzuka taught me that access is the only currency that doesn't devalue when the race starts.

  • Rachael9167
    Rachael Anne Steele (@Rachael9167) reported

    @krakenfx @krakenfx I reported a transaction last year now my husband is unable to access his Kraken

  • Octokrypto
    Dr. Ocktopus (@Octokrypto) reported

    Crypto needs a renaissance. Persistently weak trading volume and insufficient buying momentum indicate strong overhead resistance. 2026 net ETF flows remain negative by roughly $4.8–5.4 billion, still working against a deep hole dug during May and June. CLARITY Act's path to passage has narrowed. The Senate shelved it before recess, and prediction markets now put odds of passage this year below 30%. All of this while stocks are at an ATH. Are we cooked? $BTC $ETH $SOL $KTA $LINK $CRV @coinbase @binance @krakenfx

  • BitBro_UK
    BitBro (@BitBro_UK) reported

    @krakenfx Sell that ****

  • CaptainSteven52
    Steven Potts (@CaptainSteven52) reported

    @krakenfx I need to escalate the issue publicly on X and push them to take your case seriously. At this point, they seem far too comfortable leaving you without a response. It has now been since July 28 since they have frozen my account and I don't have the ability to send Bitcoin.

  • babyelon_eth
    (Ø,G) (@babyelon_eth) reported

    @krakenfx that's impossible dream, you or anyone won't give it an we can't get it

  • SaltySheriKoko
    Salty Sherry (@SaltySheriKoko) reported

    @Timmcgrew91 @caniok1111 @krakensupport Don’t even try to get help here. They are scammers. My Kraken funds were held for 90 days. I got scammed trying to fix it

  • Mohamme96672533
    Derek (@Mohamme96672533) reported

    @krakenfx Is Kraken save for customer deposits now? There seems a big crash around the corner; US is failing to prop up the Japanese Yen ...

  • Stoneundead228
    Stoneundead (@Stoneundead228) reported

    @KrakenSupport @krakenfx My verification is stuck, and my funds are currently held. Regular support is not responding to my tickets. Please help me escalate this issue and look into my case. Ticket ID: 21620757 Public Account ID: AA16 N84G QSP6 KTOY

  • BuyTheNetwork
    Don’t Buy Coins (@BuyTheNetwork) reported

    @FreeThinkerInc @OKXHelpDesk @krakenfx Wow. I hope it does not come to that. I can’t imaging waiting 9+ days for an “instant transfer”. That is obscene. Not even brick and mortar banks do that. Wonder if OKX is experiencing serious problems with their systems. Doesn’t make me want to trust them.

  • misfanslosamo
    levyrroni y portiñon (@misfanslosamo) reported

    A $900 transfer has been pending in my account for a week, and despite repeatedly contacting support under ticket, I’m being completely ignored. This is unacceptable customer service. Please escalate this immediately and explain what is happening with my money. @krakensupport