Kraken status: access issues and outage reports
Problems detected
Users are reporting problems related to: login, transactions and website.
Full Outage Map
Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
Problems in the last 24 hours
The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
June 4: Problems at Kraken
Kraken is having issues since 04:20 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Kraken users through our website.
- Login (54%)
- Transactions (23%)
- Website (8%)
- Mobile App (8%)
- Transfer (8%)
Live Outage Map
The most recent Kraken outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 City of Brussels
|
Transactions | 3 hours ago |
 Trenton
|
Mobile App | 9 days ago |
 Paris
|
Transfer | 26 days ago |
 Toronto
|
Transactions | 26 days ago |
|
The Dalles
|
Login | 1 month ago |
 Bonn
|
Transactions | 2 months ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
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Rigo Cruz (@LankyGBC) reported@krakenfx This is now the sixth day no help I deposited $114. Why have I not been contacted about resolving this issue yet? You guys are withholding my money this is my support ticket. #21510161
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Ź🕸️ (@ALB3D0000) reported@SpursOfficial @krakenfx Send the hammers down today lads
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Degen hardy (@HardyDegen) reported@OpenEyesLoves @krakensupport Notify @Coin_RecoveryX on x, before it's too late, i had the same issue I wrote to them, mine has been resolved
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Rigo Cruz (@LankyGBC) reported@krakensupport My ticket #21510161 this is the 6th day with no response you guys stole 114$ from me and are not responding or doing anything to help resolve this matter
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D Projects | Domains (@Comentaar) reported@veda_labs @Sentora @krakenfx 5. Stablecoin / depeg risk Because the strategy borrows and uses stablecoins, a stablecoin issue can impact the vault. 6. Liquidity risk The 5 days is the standard waiting period, but during market stress withdrawals may be slower or more difficult if liquidity is unavailable.
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NinjaTurtle (@Web3cryptoPump) reportedBTC liquidity is tightening as volumes shift toward memecoin hype. BTC 4h RSI at 42, testing 200 SMA support. Exchange outflows via @glassnode suggest HODLers aren't budging. High-conviction culture beats raw specs. @krakenfx @APompliano watch the $64k pivot. #BTC #Trending #SOL
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Rigo Cruz (@LankyGBC) reported@krakenfx This is the 6th day now you guys have been withholding $114 from me that I deposited and not a single person has contacted me yet about this. I’ve reached out to every form of support and no one has helped me in the slightest #21510161
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PLANNED ARSENAL FAN (@official_01ray) reported@SpursOfficial @krakenfx May you be religated today. So help me God
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sumfattytuna (@sumfattytuna) reportedBeen spouting this for a while now, $COIN seems to have nothing to do but lose American users to better companies doing a lot more work @krakenfx I expect to keep growing dramatically over the next 5 years Someone in my DMs was gonna connect me to @krakenpro and their VIP pretty quickly after I posted about how Coinbase opens up hyperEVM deposits only for them not to work and customer service to be total *** after Idk how @BullpenFi makes an appearance with a thousand bugs yet STILL out performs Coinbase trying to link with hyperliquid which of course makes it simple using hip 3 I need to create a trading app man smh
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Pingu's Snowball ❄️ 🇬🇧 (@PinguStacks) reported@FinTradesX @krakenfx @Krak Not FSCS protected as they don't hold a full banking license, but they don't hold fractional reserves and are one of the biggest exchanges in the UK and worldwide, so minimal risk. Honestly mate best thing to do if you're uncomfortable, use it for salary match and cashback, send all savings/bills to a separate main FSCS protected account, so you are only risking what's on the card. Always good to have more than one account. I've bought thousands of $BTC on the platform with no issues at all, one of the safest companies out there imo. I think they are set to IPO later this year or next 👍
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Timothy 👨💻 (@tim_codes117) reportedIn 2023, about 3 years back I made @krakenfx clone from scratch in flutter, I just downloaded the app and built the few interfaces I could see and added it to my repo. I didn't post about it until early 2024. Still no AI help, all knowledge from the best tutors on YouTube and docs.
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RobinDotBD (@robindotbd) reported@HayekCypherPunk @krakenfx @krakensupport Any problem??
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Aura Master $$$$$$$$ (@ColbyVollmann) reported@krakenfx please fix the ability to buy and sell AURA immediately!!!
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Marcus | Macro Strategist (@Marcus_Analyst) reported@CoinDesk @JennSanasie @krakenfx Damn that **** still ain't yours
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Pemburu Bansos | ETHGas ⛽ (@Sedaprasanyaad) reported@CRYPTOBOYSN @krakensupport @krakenfx If you sent usdt on bsc network to your kraken account, and your fund will not refund by them. Because they not support this network. Hope they will added usdt bsc chain.
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Groetjes (@LennSmit) reported@krakenfx anyone can help me? I switch from Coinbase thru kraken and did a low deposit to check. But for now I will definitely stay on Coinbase… I wait already 24 hours for a payment in ETH on kraken.
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Rob Cockerton (@bertie_cee) reported@SpursOfficial @krakenfx What a **** of a coach, picking Tel & Richy to start, why is it everyone else can see they are absolute dogshit, we are definitely going down today, West Ham will fight whilst we just run around headless for 90 mins ! We deserve everything coming….
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AuroXD (@auroxdkick) reported@krakensupport All I want is for my funds to be returned. The USDT that I deposited was transferred to one of your hot wallets without any action or authorization from me, and I still have not received a satisfactory explanation as to why this occurred. I urgently need access to these funds and would appreciate a prompt resolution. Please investigate this matter and return my money as soon as possible.
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American Crypto Guy (@Adam_Ogilvie_) reported@krakenfx You'll never have to sell it to access its value. $DGB
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Rigo Cruz (@LankyGBC) reported@krakensupport Hello, my name is Edwin Cruz. This is my support ticket. 21482160 i’ve been trying to get in contact with you guys for over 50 hours and not a single person has responded back yet. The only thing I’ve gotten is something saying that I owe $10 but when I try to pay, it won’t
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Ferdinand Dabitz (@FerdiDabitz) reportedMaybe, the next 5 years of crypto look just like traditional fintech, but built on better infrastructure. Companies like @krakenfx show how that can look: A portfolio of all the main financial service products, both crypto and fiat, but built on infrastructure that is 24/7/365, at the speed of compute. Legacy banking infrastructure wasn’t built for that reality. It settles in batches, is closed on the weekend and after 5pm.
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Nothisperson (@chunniunai2) reported@krakenfx I have an urgent ticket open: Ticket #21473140 I'm unable to: Generate any deposit addresses (BTC, ETH, USDT, etc.) — nothing shows up or it errors out in Funding → Deposit. Make any withdrawals — the option is greyed out or I get an error.
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Airalab 🛠 Robonomics (@AIRA_Robonomics) reported@krakenfx: XRT is winding down its Kusama parachain within ~1 month.
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Lil Slot **** (@CasinoGirly420) reportedHi @krakensupport @Krak @krakenfx Someone here has sent me an amount in sol but it is stuck in EU-travel verficiation. The app bugs out when opening it, and support keeps me pending. Anyway you could help?
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Gujil Ruipa (@GujilRuipa) reported@captainjack125 @krakenfx Verified stablecoins with stronger identity layers could support more secure agent driven financial systems
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Enzo Lobo (@h4t3rsgonnah4te) reported@proofofcar @krakenfx @lobothewolfpup the most frustrating thing here is Kraken didnt say why? Volume, higher than other runes on Kraken (Not shitting on other runes just being objective) Community still strong On the development side I can really say its top 1 Supporting the ecosystem: always like wtf.. why?
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Mduduzi Mlambo (@Lordmduduzi) reported@krakensupport Yah what is the problem KK
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Jag8211 (@jag8211) reported@krakensupport I just purchased a small amount of BTC using Instant Buy when the price reflected $66,921. However, my order execution shows a price of $67,730. This is day light robbery on your part and unethical practice. Pathetic service to loot your customers.
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max falkman (@FalkmanMax) reported@krakenfx I closed my coinbase account, which is dam near impossible and went all in with kraken. Brian armstrong had all that power go to his head way to quick. Whole reason clarity act is taking this long
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Rigo Cruz (@LankyGBC) reported@krakensupport Hello, my name is Edwin Cruz. This is my support ticket. 21482160 i’ve been trying to get in contact with you guys for over 50 hours and not a single person has responded back yet. The only thing I’ve gotten is something saying that I owe $10 but when I try to pay, it won’t