Kraken status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Kraken users through our website.

• Mobile App (38%)
• Transactions (23%)
• Login (23%)
• Website (8%)
• Transfer (8%)

Live Outage Map

The most recent Kraken outage reports came from the following cities:

City	Problem Type	Report Time
Province de Liège	Mobile App	11 days ago
Mannheim	Mobile App	11 days ago
Paris	Mobile App	11 days ago
L’Étrat	Login	11 days ago
Paris	Mobile App	11 days ago
City of Brussels	Transactions	17 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Kraken Issues Reports

Latest outage, problems and issue reports in social media:

• 
  The Real Okiemute of Portharcourt (@thoniateez) reported 18 seconds ago

  @FIFAWorldCup @krakenfx Today we support Canada!!!!

• 
  levoleverage (@levoleverage) reported 57 seconds ago

  @krakenfx it's time for HYPE main net support

• 
  J (@jkc0le) reported 1 minute ago

  @krakenfx Yo your new beholder platform is throwing error codes your engineers can't explain. Support is taking a month to get this dealt with, all while customer funds are stuck in earn vaults. When you doing something about this? @cobie we need a kraken support connect. You got one?

• 
  Ray (@primeray333) reported 7 minutes ago

  @krakenfx Why hasn’t @krakenfx converted over to the new H$ yet? They’ve held our humanity crypto hostage for 10 days said it was a H funding problem while we lost tons of money. We can’t trade, sell or buy. This is ridiculous.

• 
  LionessX ₿🦁👠 (@LionessOnX) reported 10 minutes ago

  @krakensupport I just did, thanks so much... it's been happening for days and not the first time and I tried to look for help inside the app/website... thank you!

• 
  freedom (@theguardian1988) reported 11 minutes ago

  @VTLink @krakenfx Me too, my money is blocked and I have zero support. I ran away.

• 
  Howard Brown (@BigDog0601) reported 11 minutes ago

  @PAdogah64519 @krakensupport Are you able to get help from kraken because I’m having the same issue

• 
  toby or not toby (@talgya) reported 12 minutes ago

  @krakensupport so who gets access to it?

• 
  Code Heavens (@code_heave19067) reported 13 minutes ago

  @Cryptic_Web3 @krakenfx CFTC-regulated perps would've sounded impossible years ago

• 
  Stephane Clousier (@joselpatriota) reported 17 minutes ago

  @RaccoonUnleash @krakensupport Have you fix issue?

• 
  Maskripto (@fypdonk) reported 19 minutes ago

  @rednasyeah @krakensupport me too, same issue bro

• 
  Nitin Danak (@Nitkama) reported 21 minutes ago

  @krakensupport Kraken support no one is there

• 
  Maximillian (@Maximillia82202) reported 21 minutes ago

  @Seb7247 @krakenfx I’ll be honest it’s a skill issue Also you never use stops Profit or zero

• 
  stupidtrader (@lostinthechart) reported 26 minutes ago

  Anyone knows someone who works at @krakenfx ? With all the respect but their customers service only exists of extreme retards who cant even read properly. Scammy exchange it seems

• 
  linktopher11 (@VTLink) reported 36 minutes ago

  @krakenfx has the worst customer service I’ve ever seen. I’ve been stuck talking to an AI bot for three days and not a single actual human has helped me

• 
  Ray (@primeray333) reported 39 minutes ago

  @krakenfx #krackenfx #krakensupport says there’s a incident and that’s why humanity has been locked for 8 days. Every other exchange is trading #humanity kraken denies it’s their issue. They blame it on humanity but nobody else is having problems.

• 
  Ray (@primeray333) reported 40 minutes ago

  @krakenfx Why was Kraken the only exchange having issues with $H? They locked humanity for 10 days, no other exchange did this. Most exchanges already started trading on the new contract. There are 40 exchanges that didn’t have an issue. @krakensupport

• 
  Randall (@BryanSpaulding7) reported 41 minutes ago

  @krakenfx @krakenpro @krakensupport It’s been over 8 days and my bitcoin transfer still says pending and no response from the damn customer service or sucking email

• 
  Hurricane (@Hurricanelye) reported 45 minutes ago

  @krakensupport My account was put on hold due to a small HTX/Huobi transfer 27/05 (or so I gathered from an email similar to this post two days after the transfer). I have responded to support for more details but have had no answer for nearly 2 weeks. Could you look at my ticket for me please?

• 
  Taylor1402 (@Taylor14028613) reported 46 minutes ago

  @krakensupport Yeah I need that ******* help right now cause I don’t care what you guys have to do to send out my money I already had to wait before I could withdraw my first purchase and this can’t happen on my second purchase again

• 
  Hypercall (by Synapse) (@SynapseProtocol) reported 49 minutes ago

  @macdegods No options in that feature set? These have consistently been Robinhood's single largest trading revenue line item *since they launched* and every other brokerage that breaks them out. CB acquiring Deribit + other crypto native platforms adding support (see @Bullish + @krakenfx pushes) SPX options alone turn over a month's worth of *all perp volume globally* every single day Feels like they have to be part of any "everything app", no?

• 
  Inessa (@AiTrustNFT) reported 49 minutes ago

  @krakenfx wants millions of users for their network ink, but in the end, they may end up with millions of dissatisfied people who will fundamentally ignore the @inkonchain network. This is a huge problem with all airdrops after TGE.

• 
  BSCN (@BSCNews) reported 50 minutes ago

  Canton's institutional access just expanded... @KrakenInsto, the enterprise arm of the @krakenfx exchange, has just announced support for @CantonNetwork's $CC in its Qualified Custody framework. As of now, the biggest institutions using Kraken can hold, trade and borrow against $CC. This might not sound like a big deal but it has the potential to accelerate the institutional adoption of Canton Coin itself.

• 
  F@NTM! (@Jewjubrown) reported 53 minutes ago

  @krakensupport good day please I have not been able to access my account for over 5months. Not on the app not via web. Where can I send an email please.

• 
  Bubba Mack (@Rewards_PAID) reported 54 minutes ago

  @krakenfx 2.5%, what a joke. Might as well put it in a bank. Is my money or BTC insured on Kraken? No? Why ******** wouldn’t you pay for that risk to get my capital? Should be 7% *****

• 
  GiSar (@sar_gian) reported 56 minutes ago

  @krakensupport KRAKEN APP SUCKS. THEY SCAM. SUPPORT IS BULLSHIT. APP IS BS. THEY ARE BS

• 
  Fosya (@Fosyartoj) reported 56 minutes ago

  @krakensupport Hello Kraken support. I need your help. My account was closed without my notice after connecting Kraken Wallet. It’s been a month and your team is not answering me :(

• 
  Stephane Clousier (@joselpatriota) reported 58 minutes ago

  @NotThe20th @krakensupport Have you fix issue?

• 
  Lubinga Daniels Kironde (@LKironde64186) reported 58 minutes ago

  @FabrizioRomano @krakenfx @FIFAWorldCup All africans let us support mexico when playing SouthAfrica.

• 
  Howard Brown (@BigDog0601) reported 59 minutes ago

  @DanielPerusAO @krakensupport Are you able to finally get some help because I’m having the same issue