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Kraken

Kraken status: access issues and outage reports

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If you are having issues, please submit a report below.

Full Outage Map

Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.

Problems in the last 24 hours

The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Kraken users through our website.

  • 38% Mobile App (38%)
  • 23% Transactions (23%)
  • 23% Login (23%)
  • 8% Website (8%)
  • 8% Transfer (8%)

Live Outage Map

The most recent Kraken outage reports came from the following cities:

CityProblem TypeReport Time
Province de Liège Mobile App 6 days ago
Mannheim Mobile App 6 days ago
Paris Mobile App 6 days ago
L’Étrat Login 7 days ago
Paris Mobile App 7 days ago
City of Brussels Transactions 12 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Kraken Issues Reports

Latest outage, problems and issue reports in social media:

  • Metallicuscj
    MetallicusTDBN (@Metallicuscj) reported

    @primeray333 @krakenfx That’s terrible, have you being able to get it resolved? I encounter same issue.

  • matejbusic
    Matej (@matejbusic) reported

    It's been 7 days @krakensupport you fail to explain why you froze my funds on deposit. Support tickets are not resolved, no communication. Worst part is I am not the only case, there are houndreds of us. How bad does this have to get until @krakenfx feels the backslash

  • PhxRasta
    Maryvale (@PhxRasta) reported

    @FabrizioRomano @krakenfx @FIFAWorldCup ******* loser holy ****

  • IvankoDesign
    Vladyslav Ivanko - AI Driven UI/UX Designer (@IvankoDesign) reported

    @krakenfx recurring buys UX dies on one question: can you pause without canceling? change amount without restarting? "set and forget" feels broken if "modify" means "delete and recreate."

  • Izulise
    Izulisen (@Izulise) reported

    @krakensupport My deposit of 109 USDC via Polygon is "On Hold" since June 11. Ref ID: FTfUb2T...Please help resolve urgently.

  • penzlyk_s
    penzlik.base.eth (@penzlyk_s) reported

    If you're in Ukraine and farming on Kraken, read this, frens. @krakenfx just dropped spot fees for Ukrainian Kraken Pro users through Aug 31, 2026. Maker goes from 0.22% to 0% Taker from 0.33% to just 0.05%. No forms, no begging support. It auto-applies to verified accounts (Intermediate and up). Here's the real play: cheaper fees mean cheaper volume. And volume is what feeds your Ink Points farm. You were going to trade anyway — now it costs you almost nothing to stack points while you do it. Zero-fee maker orders for the next few months is not something you sit out. You farming Ink, or still paying full freight?

  • dafusiamusic
    dafusia (@dafusiamusic) reported

    @Aflyon_Thewall @krakensupport i have the same issue and it's sus. I refreshed and it always takes forrevver to load - I'm referring to kraken pro

  • buyerofponzi
    Ponzi Trader (@buyerofponzi) reported

    @RookieXBT @krakenfx @FIFAWorldCup If rookie gets tickets and I don’t I’m causing problems

  • dafusiamusic
    dafusia (@dafusiamusic) reported

    @krakensupport HELLO, I've escalated a matter regarding depositing funds via chat support - It's been more than 5 hours and still "confirming" - Please have someone respond ASAP.

  • claudedonze
    Claude (@claudedonze) reported

    can't find my address, the Ref-ID or Transaction ID provided by Kraken on CantonScan (?) anyone @krakenfx can help me out here

  • matejbusic
    Matej (@matejbusic) reported

    @krakenfx My take is you are robbers at @krakenfx Why is my account frozen? What about houndreds of other users of yours? What can't you acknowledge us and fix this? I will not let you just take my money and then ghost me

  • levoleverage
    levoleverage (@levoleverage) reported

    yo @krakenfx when do you plan to offer HYPE mainnet support?

  • gfl123151
    撸猫大地 (@gfl123151) reported

    @krakenfx Why can’t I log in today? Is this the case for all users in China?

  • joselpatriota
    Stephane Clousier (@joselpatriota) reported

    @NotThe20th @krakensupport Have you fix issue?

  • lostinthechart
    stupidtrader (@lostinthechart) reported

    @krakenfx @krakenpro @KrakenDesktop How come none of your employees understand English? Im having the simplest to solve issue ever in the whole history of mankind which you guys need to solve on your end. Some how I get ******* idiot customer service employees and explain the problem 02628101026381001817202010 times and they all try to solve a completely different thing thats not even an issue???? Any competent people in your organization or what. Im losing my patience with yall

  • watergoestosea
    Watergoestosea (@watergoestosea) reported

    @krakensupport It's well above, nonetheless you refused saying it's technically impossible. In your page you say that's a standard case recoverable with a $200 fee.

  • YtilataF04
    YtilataF 🧑🏻‍🚀 (@YtilataF04) reported

    @RaccoonUnleash @krakensupport Same problem 😔

  • XSpark10
    FTF 📜 (@XSpark10) reported

    @inkonchain @krakenfx you need to be knocked down a peg. "Clawed back" a few feet. Thieves!

  • InkHubHQ_
    Ink Hub 🫟 (@InkHubHQ_) reported

    @krakenfx This is huge! Finally retail gets real IPO access 🚀

  • Plaxeb0
    Placebo (@Plaxeb0) reported

    @krakenfx **** you ad

  • kryptokarle
    Karle 𝚣𝚎 𝚃𝚛𝚘𝚕𝚕 (@kryptokarle) reported

    Hey @krakenfx, a friend of mine just inherited a yuuuge chunk of moneyz. He is a loyal customer and is going to put most of it in eth, sol and sui. He also wants to buy some solana:5UUH9RTDiSpq6HKS6bp4NdU9PNJpXRXuiw6ShBTBhgH2 but can’t on your Exchange. So, wen Troll on Kraken?

  • KingKene042
    KING 042 ⚪️🔴 (@KingKene042) reported

    @FabrizioRomano @krakenfx @FIFAWorldCup Is it still working in Nigeria?

  • jkc0le
    J (@jkc0le) reported

    @krakenfx @FIFAWorldCup Yo your new beholder platform is throwing error codes your engineers can't explain. Support is taking a month to get this dealt with, all while customer funds are stuck in earn vaults. When you doing something about this? @cobie we need a kraken support connect. You got one?

  • Perafunk
    Lorenzo (@Perafunk) reported

    @FabrizioRomano @krakenfx @FIFAWorldCup Boooo **** off

  • Crimson_n_Cream
    Deplorable A (@Crimson_n_Cream) reported

    @krakensupport So sent and got a brief contact, but now it has been over FOUR DAYS you have held my money, over something which should take five minutes to resolve and release pay to me. What gives?? Is this the customer service you give to all??

  • AkiraRyukyu
    Ryukyuu 👩‍🚀 (@AkiraRyukyu) reported

    @Zain_Onchain @xStocksFi @krakenfx This feels like early access hype more than anything real yet

  • matejbusic
    Matej (@matejbusic) reported

    @krakenfx takes your money, then goes quiet. Day 8 no reason given, no support available...

  • fypdonk
    Maskripto (@fypdonk) reported

    @zar_rish @krakensupport @krakenfx Many people are affected; I’ve been looking for sources within the community, and it seems no one has managed to resolve this issue yet.

  • theguardian1988
    freedom (@theguardian1988) reported

    @VTLink @krakenfx Me too, my money is blocked and I have zero support. I ran away.

  • 00000sol0
    symbiotic (@00000sol0) reported

    @heiliuliu03 @tayvano_ @krakensupport please fix