Kraken status: access issues and outage reports
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Full Outage Map
Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
Problems in the last 24 hours
The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Kraken users through our website.
- Login (54%)
- Transactions (23%)
- Website (8%)
- Mobile App (8%)
- Transfer (8%)
Live Outage Map
The most recent Kraken outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 City of Brussels
|
Transactions | 10 hours ago |
 Trenton
|
Mobile App | 9 days ago |
 Paris
|
Transfer | 26 days ago |
 Toronto
|
Transactions | 26 days ago |
|
The Dalles
|
Login | 1 month ago |
 Bonn
|
Transactions | 2 months ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
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Chosen (@BasedAndJproof) reported@krakenfx Shut ******** up
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MattP 𝙋𝙧𝙞𝙨𝙚 (@MattP_Prise) reported@mehmetter10 Will probably need to check out @krakenfx at this point. Pretty shocking experience from @CoinbaseSupport. I've never had an issue before, but not being able to access my own funds for days isn't acceptable. What other exchanges are worth looking into?
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暴富小王子 (@jufacai8) reported@krakenfx Please solve my problem. You can freeze the user‘s account assets at will.
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♡ Rosie ♡ (@snowytiaa) reported@MagikDonGonz @SpursOfficial @krakenfx last match he was pretty decent for the first half, just the second he came out of the dressing room again he turned into prime garnacho (absolute ****)
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NinjaTurtle (@Web3cryptoPump) reportedSOL volume is flipping ETH, with NVT ratios signaling massive organic demand. BTC holds 50 SMA support, but capital is rotating into SOL’s ecosystem as Glassnode SOPR resets. Efficiency is king. @cz_binance @coinbase @krakenfx #Bitcoin #Web3 #HODL
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Chris Liberty (@Chris4Liberty) reported@krakensupport I haven’t been able to log in for many hours.
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Alan Truth (@alanweb101) reported@gwxjean @krakenfx @krakensupport Oops did the support help you yet .?
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Zaur Tralala (@Oyamizator) reported@krakenfx it is a shame the people working in support and custumer service. If you externalse a Service in India, make sure it works. I ve been waiting 2 months to reactivate my account, provided all info, and still waiting. I give one week more, otherwise I move to @coinbase
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AuroXD (@auroxdkick) reported@krakensupport All I want is for my funds to be returned. The USDT that I deposited was transferred to one of your hot wallets without any action or authorization from me, and I still have not received a satisfactory explanation as to why this occurred. I urgently need access to these funds and would appreciate a prompt resolution. Please investigate this matter and return my money as soon as possible.
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A99 (@0x0a99) reported@krakenfx can you guys stop shitposting? i'm about to block you.
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Aura Master $$$$$$$$ (@ColbyVollmann) reported@krakenfx please fix the ability to buy and sell AURA immediately!!!
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Grod (@grod_gg) reported@vstarbanks @krakenfx Damn, tried customer service?
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暴富小王子 (@jufacai8) reported@krakensupport Please solve my problem. No one has been dealing with it.
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A (@eee888eee999) reported@krakenfx On May 28, I transferred 9,999.4 USDT from HTX to Kraken. Kraken immediately froze my account without any notice or explanation. At that time, due to the UK sanctions against HTX, some other exchanges also temporarily froze funds coming from HTX. However, most of those platforms have already lifted their restrictions and resumed normal operations. Kraken is the only platform that is still keeping my account frozen. The review process is extremely slow, and I still have not received a clear explanation or resolution. How is this any different from robbery?
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S (@LITLOOKK) reported@krakensupport you have restricted my account and not released my withdrawal! Please fix immediately I’m am fuming!!!
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Passerby (@KhazarMafia109) reported@Trezor @krakenfx 1) YOU negligently allowed 3rd party access to sensitive customer-wallet-facing links to YOUR 'In Browser' Suite. 2) YOUR Trezor1 prompts users to put seed phrase into a browser, which you admit is not 'best practice' 3) YOU'VE stonewalled customers affected by this breach.
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Chiyo (@ChiyoSolana) reported@vstarbanks @krakenfx The ******* EU is going on. I had nothing but issues this entire year bec of their anti money laundering "updates". !
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Emma Dc🇦🇷❤️ (@AjoEmmanuel1) reported@SpursOfficial @Emmasca10 @krakenfx We are not going down
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Rina (@tradesbyrina) reported@KodreKornelius @krakenpro @krakenfx Hi there! I don’t place orders with the DOM or even on Ninja. I execute on Tradovate with OCO orders and just have Ninja/replikanto running. But there shouldnt be any added issues if using the DOM. I recommend using the “market only” feature so that follower accounts execute at market rather than placing limit orders on every account (this can lead to “reverse fills” and other copy trade errors). I’ve tried cloud copiers and another Ninja copiers… Replikanto will bug out maybe once every few months but far less than any other copiers I’ve used
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Herr von ₿rrrr (@LHodlemort) reported@krakenfx Consider the following scenario: You have an utxo you transfer to kraken to sell, you are Bitcoin a **** so you have a coldcard. Now kraken puts you sats on hold and asks you to verify your address. Kraken does not support bip322 and no other utxos on that address. Your actions?
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SnoopyDoopy (@SnoopyDoop0o) reported@vstarbanks @krakenfx And why dont you just give them what they ask? If you’re clean then where is the problem?
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Rigo Cruz (@LankyGBC) reported@krakensupport @krakenfx @krakenpro it’s been 6 days without any help with my money you guys are withholding from me this is my ticket #21510161 you guys are withholding 114$ from me that I deposited on Friday please help me resolve this problem as soon as possible
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Anti Ruggers United (@AntiRuggers) reported@vstarbanks @krakenfx I withdrew from Kraken years ago. Skill issue
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DOG•DA•***** (@dogdamassa) reported@GuntoGotEm @krakenfx The on chain data doesn’t lie. The largest wallets keep accumulating and the number of $DOG long term holders continues to grow. That means the real holders are not selling. What we see on CEX order books is often just a temporary picture created by market makers taking advantage of Bitcoin’s price action to manufacture sell pressure and try to wear people down over time. The goal is simple: create doubt, create fatigue, and shake out conviction. But we’re forged in chaos. We’ve been through worse. We understand what we hold. We’re not going anywhere. If anything, we’re accumulating right alongside the strongest holders.
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Rigo Cruz (@LankyGBC) reported@krakenfx This is the 6th day now you guys have been withholding $114 from me that I deposited and not a single person has contacted me yet about this. I’ve reached out to every form of support and no one has helped me in the slightest #21510161
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Cazador (@BlakeHPreston) reported@krakenfx I’ve been locked in. I gotta get out to take a **** if it’s much longer
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Lil Slot **** (@CasinoGirly420) reportedHi @krakensupport @Krak @krakenfx Someone here has sent me an amount in sol but it is stuck in EU-travel verficiation. The app bugs out when opening it, and support keeps me pending. Anyway you could help?
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Rigo Cruz (@LankyGBC) reported@krakensupport My ticket #21510161 this is the 6th day with no response you guys stole 114$ from me and are not responding or doing anything to help resolve this matter
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Rigo Cruz (@LankyGBC) reported@krakenfx Still have not received any support even though you guys are withholding over $100 for me. It’s been a week now not a single word back from support. This is my ticket #21510161
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Jelle Haandrikman 🇪🇺 / 🇺🇦 🇵🇸 🇨🇺 (@jhaand) reported@DaniMayakovski I doubt they even have the numbers right. A trillion dollars sounds a bit much. Or they're stealing personal wallets from Iranian citizens via centralised exchanges. Which would mean that @krakenfx and @binance would be in deep ****.