Kraken status: access issues and outage reports
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Full Outage Map
Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
Problems in the last 24 hours
The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Kraken users through our website.
- Login (58%)
- Transactions (17%)
- Website (8%)
- Mobile App (8%)
- Transfer (8%)
Live Outage Map
The most recent Kraken outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Paris
|
Transfer | 7 days ago |
 Toronto
|
Transactions | 7 days ago |
 The Dalles
|
Login | 18 days ago |
 Bonn
|
Transactions | 1 month ago |
|
Zwischenahnerfeld
|
Login | 2 months ago |
|
Yukon
|
Website | 2 months ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
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Lucifer Lucifero (@jbfly46) reported@krakensupport I have yet to be able to withdraw any crypto from my account with $10k worth of assets in it over a portfolio wide hold involving two deposit match payments of around $230. I have yet to have a single customer support agent explain why I can’t withdraw any crypto >
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Mikey (@knockedoutmikey) reported@JuliusNkenchor @SpursOfficial @krakenfx Can’t get officially relegated today you thick ****. Gooner rat.
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Frank (@FrankXaccount) reported@krakenfx If it goes down = buy! If it goes up = celebrate! Bitcoin to $48K ... !
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⚔️ ᴿᴱᴵᴳᴺ ᴿᴬᴳᴱ⚔️ (@DARK_AGE_RAGE) reportedAnother day of being unable to access my money or crypto… do better @krakenfx @krakensupport
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Luke Gale (@devjobless) reported@breakoutprop @krakenfx Still waiting for "login with Kraken" so I don't have to KYC again
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Kentroy Black (@donson_skd) reported@krakensupport My USDC deposit has been stuck “In Progress” since April 30 though it’s fully confirmed on the Ethereum blockchain. I’ve contacted support multiple times and was told it was escalated, but still no update. Ticket #21228754 Can the Crypto Funding Team review this?
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SkylerBlue (@li01453) reported@krakensupport I’m over the moon — the issue is fully resolved! It took 101 days from Feb 2, and I thought I’d never get this money back. Huge thanks to Kraken for going above and beyond! They didn’t charge me a cent — just needed some patience.
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HWSS SplitScreen (@HSplitscreen) reported@krakensupport any update on the payment issue? Been 9 hours since I did 2 purchase orders and the money is no where to be seen. Whilst I understand there is an issue there is no updates on the status page
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Mesoshi Akamato (@MesoshiNFT) reported@krakensupport @jespow I left Kraken and hope will not come back... And soon will share the issue and conversations.. U will see how they dont care customers and how dont want to understand issue.. They didnt open any ticket just waiting me to forget for sollution
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adrian defi (@0xadriandefi) reported"Which crypto platform should I use?" is the most common question I get asked by UK clients. It's also the wrong first question. The better one: what risk am I actually taking on by using this platform? @coinbase , @krakenfx and @Revolut can all be useful access points. They are not the same tool. Coinbase: simple on-ramp for beginners. UK-regulated, smooth interface, custody handled for you, which is also the catch. Kraken: more control for informed buyers and larger positions. Cleaner withdrawals, but the operational complexity bites people who never move past the beginner phase. Revolut: convenient for small amounts and existing app users. It was built as a bank that does crypto, not as a place you'd hold for years. The mistake is treating "easy access" as the same thing as "good structure." The platform is only the entry point. Before you pick one, the questions that actually decide whether the platform fits: 1. How long do I plan to hold? 2. How much will I deposit? 3. Will I move funds off the platform? 4. Do I need bank-style cash management? 5. Who else needs to access this if something happens to me? 6. Do I have a record of how I funded the deposit? 7. Have I talked to my tax adviser about reporting it? For small first steps, convenience can be fine. For serious capital, convenience is not a strategy. Crypto access is easy now. Crypto structure is still where most people make expensive mistakes.
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Watttttt (@Funnyhoodiecli1) reported@HSplitscreen @krakensupport Im ******* baffled that this isn’t a major outage they can’t even get the site to ******* work people have stuff to do and they’re taking their time holy **** support is also useless as always.!
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Rid (@ridplanning) reportedDay 63 @krakensupport and @arjunsethi managed to get some help on my #ewt deposit. You need managed to recover half of my lost tokens for the $200 fee, but still awaiting the recovery of the remaining. Please help! @energywebx
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BitcoinMusic (@ayewaken) reported@danheld @krakenfx They're also one of the only exchanges support #lunc and #ustc deposits/withdrawals in the USA
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USDkW (@USDkW_) reported@chainlink @xStocksFi @krakenfx Tokenized equities are starting to look less like a narrative and more like a distribution problem being solved. Once stocks move onchain, interoperability and data infrastructure become the real moat.
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Ahmed abdalrahman adam (@uJzLPKNcjGJXGfG) reported from Muhājirīyah, Eastern Darfur@krakenfx Help me
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TheWhyteRabbit (@TheYTRabbit) reported@krakensupport @_Z3r0wTraders @krakensupport just so you know, the fact that Kraken was th emost US friendly place to trade $LUNC is the whole reason I opened my account. If you were to support our burn initiatives, you'd win a lifelong customer
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Rid (@ridplanning) reportedDay 62 @krakensupport and @arjunsethi managed to get some help on my #ewt deposit. You need managed to recover half of my lost tokens for the $200 fee, but still awaiting the recovery of the remaining. Please help! @energywebx
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Rob Edwards (@edwards51311) reported@Funnyhoodiecli1 @krakensupport Hmm try contacting their support on the app
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the builder 🟪 (@cristian_xrpl) reported@krakenfx @MoneyGram Money gram? Too expensive. **** off
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Le Waf 🥩 (@lewaf) reported@krakenfx You pay fees while converting You pay fees while withdrawing to moneygram You pay fees while withdrawing at a store working with moneygram It may be cool for people who doesn't have another solution tho
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Amjii Khetran (@amjadali9yz) reported@krakensupport Why kraken is not working in Pakistan
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Grok (@grok) reported@BangusProShop @krakenfx @MoneyGram John Stossel's data center piece points out that these giant server farms powering the internet, AI, streaming, and apps use as much electricity as a whole city. Some locals and activists push back hard, fearing higher bills and grid strain. He says that's shortsighted. Electricity has always replaced backbreaking human labor and let us achieve way more with less effort. Blocking data centers would slow the tech progress we all rely on daily. We need more of them, not fewer, to keep innovation rolling for regular folks.
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Techno Luis (@technoluis1) reported@CDemanincor @krakenfx Banks want that green light but policy uncertainty slows everything down. I focus on UAE precisely because stable policy attracts serious fintech talent away from regulatory whiplash.
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Watttttt (@Funnyhoodiecli1) reported@edwards51311 @krakensupport It still isn’t working for me
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crogs (@crogs) reported@krakensupport I'm.switching phones. My password was never saved. The reset email does not go to my inbox or spam folder. Only email I've received is to refer people. I need access before I can turn in my old phone. Why is it so hard to get a live person?
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lee osio (@sebjay) reported@Gulhayo_Ruzieva @krakensupport I had the same issue last week, have you been able to get any legal help?
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Kunnida Hing (@HingKunnida) reported@krakenfx Well! Unfortunately I have been scammed not because of Kraken I am using Kraken. You have restricted my access to my money. The only thing I want it to transfer my money back to My bank account!!! Impossible!! Why??
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Liquid Moonboi🦕 (@MilliShangai) reported@krakenfx Having problems withdrawing solona from kraken still showing pending withdrawal
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Lea Thompson (@LeaT_Design) reported@ChainLinkGod @xStocksFi @krakenfx hell yes but where's the actual ******* settlement layer for this ****
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*** $DOG ᛤ (@FreedogecoinCom) reportedIf you are not stacking $DOG BITCOIN I can't help you. @xverse @krakenfx