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Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Kraken users through our website.
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Website (33%)
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Login (33%)
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Mobile App (20%)
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Transactions (13%)
Live Outage Map
The most recent Kraken outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Aschaffenburg |
Login | |
 Rio de Janeiro |
Transactions | |
| Munich |
Login | |
 Ealing |
Mobile App | |
 Zaragoza |
Mobile App | |
| Barcelona |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
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✨ gazΞr ✨ (CB9)
(@0x__gazer) reported
@trader1sz @krakenfx you need to get behind $USDUC and ditch bert, fr. Animal coins will all die a slow death.
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Alex D
(@AO_5D) reported
Hi @krakenfx @krakensupport — verification stuck 4+ weeks. Tickets in your DM… Support replies are copy/paste “under review.” Can you escalate to Compliance and DM me the next steps?
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Masoz
(@Masoz_TV) reported
@krakensupport Hi I need help I'm new to Kraken and it says I can't withdraw crypto to my country. Can someone help no one is responding to me it's been over 3 weeks. #18679783
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Parody Donald Trump
(@IDOL_D_Trump) reported
@krakenfx Semptembull what? Sounds like a typo even your phone can’t fix. Bigly bad.
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VAEAB
(@Bosma57908200) reported
@krakensupport Don’t use Kraken my withdrawal funds has been in hold lately for 48 hours with no update at all . I tried to reach the support every time with email and with a live chat but no answer or update at all ! DONT USE KRAKEN !
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Cris｜0x60660.bnb
(@Cris69483009) reported
@krakenfx Deposited several thousand USD to Kraken via another network, but still no response after a long wait. As a new user, I hope Kraken values customer experience as much as Binance does.
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FUNBAGz🚬
(@KillswitchNb) reported
@krakensupport Stop sending expired reset password emails. WTF
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VyacheslavF
(@vyacheslavfff93) reported
@Dentoshi @krakenfx Dentoshi’s “box 1 to box 2” setup shows ETH dropping to major support around $4,100 before the next move. The sharp break below the 100-EMA and the 0.5 Fibonacci level indicates sellers are in control for now. However, the highlighted range lows near $4,000 could act as a strong floor. If ETH holds this zone and reclaims the 100-EMA, we could see a relief bounce toward $4,400–$4,500. Conversely, a close below $4,000 would open the door for a deeper test around $3,900. I’d watch for bullish divergence on RSI and volume confirmation before dialing in longs.
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6Love.RR | $DOG | ᛤ
(@6LoveRR) reported
@aashleeyniicole @krakenfx $DOG is going the help to get over this damn Canadian economic ****!! 🫡
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Pukerainbow 🤮🌈
(@pukerrainbrow) reported
@JokerSeii @krakenfx Stablecoins are not slowing down
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VAEAB
(@Bosma57908200) reported
@krakensupport This Kraken is the worst cex have ever seen ! I advise anyone to stay away from a useless support team! Use different CEX like Binance or okx …. But I recommend you to stay away from Kraken
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Chit2am
(@chit2am) reported
@krakensupport @krakenfx Hi, Can someone escalate my situation? Been a week that you froze my money without any explanation and Can't even withdraw to my bank. What is this service? No one answers! Been working with you for long and now all of sudden you froze my money!
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Cris｜0x60660.bnb
(@Cris69483009) reported
@krakenfx Deposited several thousand USD to Kraken via another network, but still no response after a long wait. As a new user, I hope Kraken values customer experience as much as Binance does.
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5 Mile Trucker
(@acouplenomads) reported
I guess @krakenfx had some liquidity issues launching xl1… causing some poor suckers to buy it at .04 a coin. Ouch.
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Mr.Jansen
(@CAKSELTV) reported
@krakenfx cheap ****
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VanKotek
(@vankotek) reported
@krakenpro cant trade $STBL , please fix that ... @krakensupport
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Titti
(@TITTIcoin) reported
@krakenfx @anoma Listings are cute, darling 👵🍪☕ but Grandma’s oven been preheating since block 0.
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Rachel Nnoli
(@Rnnoli88) reported
@krakenfx @0G_lab Wrong account, plz fix. The correct one is @0g
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Raphael Turcios
(@100KTurcios) reported
@TMPisnes @XverseApp @krakenfx Nice, it's hard right now I know because of the pain but you are not actually down until you sell. So hold strong. $DOG
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Roots
(@EmeraldRoots831) reported
@KingofOrdinal @krakenfx It's coming 💯 Billy is working really hard behind the scenes. There's a lot to deal with
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sigmale
(@HisokaHardBody) reported
@krakenfx @TyStik87 Kraken is way better than BNB ****
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Cris｜0x60660.bnb
(@Cris69483009) reported
@krakenfx Deposited several thousand USD to Kraken via another network, but still no response after a long wait. As a new user, I hope Kraken values customer experience as much as Binance does.
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Cris｜0x60660.bnb
(@Cris69483009) reported
@krakenfx @0G_lab Deposited several thousand USD to Kraken via another network, but still no response after a long wait. As a new user, I hope Kraken values customer experience as much as Binance does.
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Disabled Children Fund
(@wuliu1158) reported
@krakenfx It keeps showing an error and can't be opened.
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🐶
(@DogEmojiErgo) reported
@krakenfx @WilliamsRacing And support proper projects, like Ergo.
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Neo 𐤊
(@neo_zambas) reported
@krakenfx your support has been the hardest to reach without having access to my account. Password reset link is not working for me. These thieves changed my password. Can you support?
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Masoz
(@Masoz_TV) reported
@krakensupport No, I've been trying to get simple help for a month and no one will respond to me. How is your customer service great. It's the worst, I've never had any company not respond for this long. My money is stuck and no one is helping. And you dealing with money like what.
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JIGGYBOY
(@MARKA_VELII) reported
@pukerrainbrow @krakenfx Stablecoins as a service looks to be the meta right now And the fact that you can use them both onchain and off chain
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gerhard 🔺
(@gerhardvonbier) reported
@MinerXBT @krakenfx @Gemini oh ****. well, ok then. carry on.
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M | looking for job
(@MTheMoneyApe) reported
@krakenfx @soon_svm A Sol L2? For what? The L1 already falls down