Kraken status: access issues and outage reports
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Full Outage Map
Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
Problems in the last 24 hours
The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Kraken users through our website.
- Mobile App (62%)
- Transactions (15%)
- Transfer (15%)
- Login (8%)
Live Outage Map
The most recent Kraken outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Paris
|
Mobile App | 17 hours ago |
|
Bordeaux
|
Transfer | 18 hours ago |
|
Valence
|
Mobile App | 1 month ago |
 Stockholm
|
Mobile App | 1 month ago |
 Province de Liège
|
Mobile App | 2 months ago |
 Mannheim
|
Mobile App | 2 months ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
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Jean Pellegrino (@Dhinapratama1) reported@EriecelC53285 @krakensupport Please share your support ticket number, or the email address associated with your Kraken account, and we'll look into it and provide an update as soon as possible.
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Vickie Arrington (@VickieArri10) reported@n3li5 @krakensupport @krakenfx Mines been pending since the 14th. Case has been escalated twice. Don’t trust them to get you help anytime soon
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Eduardo | The Cascade Axiom (@CascadeAxiom) reportedThis crypto company, @krakenfx , is garbage. Absolute disgrace. The people they sponsor and allow to represent their brand.... their influencers are scammers and thieves.
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Rune **** (@cryptgodZ) reported@HunFter_Malu @arjunsethi @krakenfx Everything is down 90% are you dumb or stupid?
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derf.liw (@derf_liw) reported@krakensupport My account was restricted and I can’t even get any customer support. I need help and need to talk to a customer support. Thanks
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R 🐙 (@_RahuI) reported@BeastTheMascot @krakenfx wtf, why not me
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Nilanjan Sen (@nilanjan) reported@krakensupport my withdrawal request is pending for 20days. Can you help on this
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XPixel (@xpixeladventure) reportedKraken might be the best crypto exchange in the market. Strong security record. Serious regulatory compliance. Transparent reserves. Competitive fees. Deep liquidity. No history of losing customer funds through an exchange hack. Binance offers more products. Coinbase is simpler. But when security, reliability and trust matter most, @krakenfx is hard to beat.
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Chrisncreation.inj 🥷 (@NwudeChris1) reported@JoshuaAbel68 @injective @krakenfx Indeed, no bridging issues ✅
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J.Dog ᛤ (@Relentless_btc) reported@Cookies945 @masterminedusa How is $DOG a scam? It was a free airdrop to over 75k wallets & went to nearly $1Billion market cap in its first year. Atleast do some research before labeling everything as a “scam” The CEO @krakenfx breaks its down nicely in this post.
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CRY (@NakamotoSpinner) reported@krakensupport Kraken, My USDT withdrawal has been On Hold since 17 July, and I have received no communication whatsoever. I have an active support ticket (#22018780), yet I’ve had no updates, and I’m unable to speak to a human because your chat bot refuses to escalate an existing case.
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Zoefff.eth 🦊 (@Miezz0x) reported@krakenfx WILL SUPPORT THE $GLMR @MoonbeamNetwork MIGRATION TO THE BASE NETWORK!!
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leo (@bahboi_leo) reported@krakenfx Kraken, I can’t find my money it’s been more than two weeks now, no email from y’all the support acct on X, no feedback from them also
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Rx (@robindotbd) reported@krakensupport @krakenfx I deposit Bsc network USDT but Kraken not support Bsc network, not help recovery 😡😡😡 others exchange Coinbase, Binance, or more exchange recovery possible not safe kraken
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Petrify (@PetrifyTCG) reportedWhy is it so hard to open a @krakenfx business account? Anyone know anyone in Aus who can help? Have all the documentation and they're taking forever/not replying
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Dhabi.base.eth (@YoungDhabii) reported@Rifty_7 @krakenfx This **** chain is down 99.9% ZERO
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Vickie Arrington (@VickieArri10) reportedWhy is @krakenfx withholding my funds for almost 2 weeks now even after escalating my case? This is unacceptable behavior and I demand a response from support staff TODAY!! Holding my funds indefinitely is theft!!
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TechManTy 👌 (@TechManTy) reported@HawkCryptoTech @krakenfx @coinbase sure, thing is laptop firmware gets exploited. laptop operating systems get compromised or end of life. routers can get compromised. lots of things that require the latest updates and such. Maybe make a wallet, write down the seed phrase or etch it on metal, put it in your safe.
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Mark - Crypto Recovery (@RecoverwithMark) reported🚨 Crypto Safety Alert: #AscendEx | #Kraken | #KrakenFX 🛑 Stay cautious if your withdrawal remains stuck as "initiating" or pending for an extended period. Keep all transaction records and verify any instructions independently before taking further action. 📩 DM us for confidential guidance and support if you've been affected.
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Monerica (@MonericaProject) reported@BloodReaver @xenumonero @krakensupport We literally got an email about a 10 million dollar a day withdrawal limit after this “support” message and there’s no mention of Monero limits. Screenshots are not evidence. There’s no official post, email or URL about this.
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Lord Whistledown (@Whistledown99) reportedhey @krakenfx are you morons ever going to fix the fact that once a position is open, it's IMPOSSIBLE to add both a stop loss limit AND a take profit limit on your position? You idiots allow people to add both of these BEFORE a position is open, but not after you buy. WTF??
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Joey Kimmons (@CrawlingShadowX) reported@naveenbrahim @krakenfx It wouldn't matter if it was on Kraken or anywhere else. The $XTM smart contract has transfer restrictions triggered by high-risk flags. That’s not an exchange issue.
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Waz (@DutchWilder) reported@PardonMyTake @krakenfx We need to get PFT on some medication or something. What ******** was that performance.
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Tushant Suneja (@tushant_suneja) reportedkraken acquires @MudrexHQ by q2 2027. @KrakenFX is the only exchange with a working acquisition strategy. indian crypto operators are the next target
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3Slash (@3SlashM) reportedI like the part of the lore that @bankrbot while down on x relentlessly shipped LP and buy back program, @krakenfx listing and some magic stock fee structure. Today the gold check is back. Wen chat fren?
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truth is (@Gnich89) reported@PardonMyTake @krakenfx Team 3 picks are awful too to bottom
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Jean Pellegrino (@Dhinapratama1) reported@Larryjoe625561 @krakenfx Hi, do you need any assistance? We’re happy to help.
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Ink Daily (@InkDailyTK) reportedExactly! The endgame for crypto is people using it without knowing they are, it's going to be seemless! For years crypto felt like its own world. The setup was too hard, the UX was rough, and you had to understand too much before you could do anything. That will change with AI, and Crypto will become AI rails or regular infrastructure. In the future, people will simply ask for custom tools, workflows, payments, automations, identity checks, escrow, settlement, authentication, data access, ownership transfers, and agent-to-agent transactions. Under the hood, crypto rails get picked over legacy rails because they're cheaper for that kind of work. Anything that has to transact, verify, authenticate, settle, permission, coordinate, or move value can run on crypto infrastructure. Sure...cards are fine when a person buys a coffee but when software pay software at a fraction of a cent ,or when money has to move across borders at 3am, they're going to break So the future for crypto, won't be user thinking "I am using crypto." - They'll simply think "this just works." That's the main shift this cycle. Crypto stops being a product you have to learn and becomes plumbing that agents use to build and transact at a fraction of today's cost. So bet on infrastructure, bet on @inkonchain & @krakenfx!
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Voluntaryist Minister (@GodIsVoluntary) reported@krakensupport Help us help you help us! What specific regulations need to change to make this unnecessary?
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Krak (@Krak) reported@PostTeslaDaily @krakenfx @Mastercard We are working on it