Kraken status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Kraken users through our website.

• Mobile App (62%)
• Transactions (15%)
• Transfer (15%)
• Login (8%)

Live Outage Map

The most recent Kraken outage reports came from the following cities:

City	Problem Type	Report Time
Paris	Mobile App	2 days ago
Bordeaux	Transfer	2 days ago
Valence	Mobile App	1 month ago
Stockholm	Mobile App	1 month ago
Province de Liège	Mobile App	2 months ago
Mannheim	Mobile App	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Kraken Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Vickie Arrington (@VickieArri10) reported 3 minutes ago

  Why is @krakenfx withholding my funds for almost 2 weeks now even after escalating my case? This is unacceptable behavior and I demand a response from support staff TODAY!! Holding my funds indefinitely is theft!!

• 
  J.Dog ᛤ (@Relentless_btc) reported 3 minutes ago

  @Cookies945 @masterminedusa How is $DOG a scam? It was a free airdrop to over 75k wallets & went to nearly $1Billion market cap in its first year. Atleast do some research before labeling everything as a “scam” The CEO @krakenfx breaks its down nicely in this post.

• 
  Myk (@mauleani) reported 6 minutes ago

  @PardonMyTake @krakenfx PFT with another awful draft 🔥

• 
  Nilanjan Sen (@nilanjan) reported 6 minutes ago

  @krakensupport Hi Team, my fund withdrawal request is pending for 20days. Can u help on this. @kra

• 
  ‎‏َ (@BloodReaver) reported 7 minutes ago

  @MonericaProject @xenumonero @krakensupport Likely they're sending in batches, IDK. Also you can contact and ask them in support if you truly believe many people independently fabricating screenshots at the same time.

• 
  Theoretical Physicist (@Theo_Physic) reported 7 minutes ago

  @krakensupport It is unbelievable that such a big project migrating from Polkadot to Base, people are talking about how impact DOT network, and that GLMR will focus on AI. And you haven't mentioned a single word about it. I'm just thinking to transfer all to the exchange that support migration.

• 
  jimmy (@108gua) reported 8 minutes ago

  @krakensupport There are many exchanges on the market, and other exchanges don't charge fees for this type of exchange. I chose you because I trust you. I contacted you immediately after the accidental contact because I believed you would help users solve the problem, instead of telling me, "This is your own problem; our fees are clearly stated." It's common knowledge that currency exchanges of the same value on any platform have almost no fees. I hope you can help me resolve this issue.

• 
  Er Rubaan (@errmb786) reported 11 minutes ago

  @RangerFinance_ @krakenfx @injective all **** team is fraud bloodbath only in btc

• 
  Dr.Hash“Wesley” (@CryptoApprenti1) reported 15 minutes ago

  Anyone can help ? No customer services ? @krakenfx @krakenpro @krakensupport

• 
  XPixel (@xpixeladventure) reported 16 minutes ago

  Kraken might be the best crypto exchange in the market. Strong security record. Serious regulatory compliance. Transparent reserves. Competitive fees. Deep liquidity. No history of losing customer funds through an exchange hack. Binance offers more products. Coinbase is simpler. But when security, reliability and trust matter most, @krakenfx is hard to beat.

• 
  Waz (@DutchWilder) reported 18 minutes ago

  @PardonMyTake @krakenfx We need to get PFT on some medication or something. What ******** was that performance.

• 
  Chad_Genuine $DOG (@Chad_Genuine) reported 21 minutes ago

  This is why solana:dog1viwbb2vWDpER5FrJ4YFG6gq6XuyFohUe9TXN65u army will always support @krakenfx They are forward thinkers ✊🏼

• 
  Vickie Arrington (@VickieArri10) reported 21 minutes ago

  @n3li5 @krakensupport @krakenfx Mines been pending since the 14th. Case has been escalated twice. Don’t trust them to get you help anytime soon

• 
  mianma.ink (@quath93) reported 24 minutes ago

  @sparrowcaptain0 @krakenfx #ink deadchain, no user, #**** chain

• 
  TriumphAnt LY Crypto (@TriumphAntGo) reported 26 minutes ago

  @krakenfx what are we supposed to do while you hold our DEX hostage and the DEX coin is dropping? I guess the only choice is to let it burn, since you have removed our access. I hope you see what you are doing to us!

• 
  John Galt Anon (@Shep_Finance) reported 30 minutes ago

  @BoatyRunes The problem is we are quoting the wrapped SOL version instead of it being indexed from @krakenfx. Most people have never heard of DOG and still don't understand it's built on Bitcoin and roughly 80% of it's holders, hold it on BTC wallets (or BTC native cold storage).

• 
  Kola (@kolatheactor) reported 33 minutes ago

  @krakensupport These guys are crooks. They lock your money up for no just reason and you can’t ever reach out to their customer support team. Terrible terrible customer support. Won’t recommend, 0/100

• 
  Grim 死神📿 (@ambassador_grim) reported 36 minutes ago

  @oxdeair @injective @krakenfx im down for injective

• 
  Diety Dan (@DanDiety81649) reported 36 minutes ago

  @FabrizioRomano @krakenfx Is it me or do I think Norway Vs Argentina would have been good to watch more than England low block

• 
  Nilanjan Sen (@nilanjan) reported 38 minutes ago

  @krakensupport My ACH withdrawal is pending for 10days. Can someone help on this. Really frustrating and would like to close my account and move to another exchange.

• 
  Kilgore Trout (Polka king of the Southeast) (@KilgoreOfTrout) reported 41 minutes ago

  @PardonMyTake @krakenfx Chili is soup wtf are y'all talking about. It's just a thick soup

• 
  nala🐈‍⬛ ྀི (@1xna0) reported 44 minutes ago

  @Cryptic_Web3 @krakenfx @Payward Tokenized stocks are going global. This could reshape how investors access markets

• 
  jimmy (@108gua) reported 45 minutes ago

  @krakensupport As a new user of your platform, I am extremely disappointed. I hope you can reverse this transaction, as it was accidental. Charging a 1% service fee for currency exchange of equal value is unacceptable to me.

• 
  Mick (@MickaGang) reported 45 minutes ago

  @nilanjan @Dhinapratama1 @krakensupport I was with Binance before and i never had a problem with them.

• 
  Nilanjan Sen (@nilanjan) reported 46 minutes ago

  @cde4gd @krakensupport Their support phone number says number not available. Total fraud company @kra

• 
  HydraBob (@TGraves122) reported 48 minutes ago

  @TheFlowHorse @krakenfx Coinbase is a **** CEX let alone a usable chain. Zero.

• 
  Rune **** (@cryptgodZ) reported 51 minutes ago

  @HunFter_Malu @arjunsethi @krakenfx Everything is down 90% are you dumb or stupid?

• 
  leo (@bahboi_leo) reported 52 minutes ago

  @krakenfx Kraken, I can’t find my money it’s been more than two weeks now, no email from y’all the support acct on X, no feedback from them also

• 
  Voluntaryist Minister (@GodIsVoluntary) reported 56 minutes ago

  @krakensupport Help us help you help us! What specific regulations need to change to make this unnecessary?

• 
  fevkalâdenin fevkinde (@mukemmelmiyimm) reported 58 minutes ago

  @ChloeCampbellBi @krakenfx @Sylas_Nerd makes it a one-time fix.