Kraken status: access issues and outage reports
Problems detected
Users are reporting problems related to: mobile app, transactions and login.
Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
Problems in the last 24 hours
The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
August 10: Problems at Kraken
Kraken is having issues since 02:40 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Kraken users through our website.
- Mobile App (73%)
- Transactions (9%)
- Login (9%)
- Transfer (9%)
Live Outage Map
The most recent Kraken outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Mobile App | 8 days ago |
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Transfer | 8 days ago |
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Mobile App | 1 month ago |
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Mobile App | 2 months ago |
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Mobile App | 2 months ago |
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Mobile App | 2 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
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Nilanjan Sen (@nilanjan) reported@cde4gd @krakensupport Their support phone number says number not available. Total fraud company @kra
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Miles Dyson (@n3li5) reported@mwturetzky "Fix money and you fix the world." "We will fight so you can." Beautiful words from a company that froze my own money for days and won't even answer me. Verified account, 2,789 USDC stuck "pending", ticket #22022567 ignored. @krakenfx @krakensupport
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Kola (@kolatheactor) reported@krakensupport These guys are crooks. They lock your money up for no just reason and you can’t ever reach out to their customer support team. Terrible terrible customer support. Won’t recommend, 0/100
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Christian O'Colman (@C_OColman) reported@Cryptolution @krakenfx .00062 on my chart has been fib resistance. Would be nice if we can flip it to support for a change. Sheesh. This .0006 thing is tired.
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Salty Sherry (@SaltySheriKoko) reported@moropeza1930 @krakenfx Kraken was holding my btc for 90 days. I tried to get help and was scammed.
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Nicolas (@NFainstein) reported@krakensupport I sent WETH on Base to my Kraken deposit address. Your recovery policy covers unsupported tokens on compatible networks for a fee, but support keeps closing my ticket with no technical reason. 4-yr user, tokens sit at an address you control. Please escalate.
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Wez G (@WezG) reportedhi @krakensupport my account has been pending verification for about three weeks. I think it had problems with the upload of my passport. Please help.
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Rx (@robindotbd) reported@krakensupport @krakenfx I deposit Bsc network USDT but Kraken not support Bsc network, not help recovery 😡😡😡 others exchange Coinbase, Binance, or more exchange recovery possible not safe kraken
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Tushant Suneja (@tushant_suneja) reportedkraken acquires @MudrexHQ by q2 2027. @KrakenFX is the only exchange with a working acquisition strategy. indian crypto operators are the next target
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jimmy (@108gua) reported@krakensupport As a new user of your platform, I am extremely disappointed. I hope you can reverse this transaction, as it was accidental. Charging a 1% service fee for currency exchange of equal value is unacceptable to me.
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Kola (@kolatheactor) reported@abbas_xvii @krakensupport They’re so terrible. I’ve learnt my lesson. Never using them ever again.
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Captain Howdy (@colonbarbarian) reported@WilliamsF1 @krakenfx Jesus wept, please stop talking and making excuses. Just sort the ******* car out. You have two great drivers. A great engine. The chassis sucks and by definition so does your whole design team. You stopped working on last years car early to focus on this year, and produce a ****
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Nikiton (@Nikitont) reported@zkjays @krakenfx @sweepbaseHQ Glad to be of service, buddy
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Test&see (@chimankpaAnaeg1) reported@krakenfx How do I contact support center
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Er Rubaan (@errmb786) reported@RangerFinance_ @krakenfx @injective all **** team is fraud bloodbath only in btc
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Chef Pump (@Sp1cytrenches) reportedI really hate the @krakenfx app. Wtf is this man. It’s not 2018 anymore is it.
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クリプトトレイン / TAIKI KUMURA (@blt_s) reported@krakenfx @WilliamsF1 Standing in the rain at Suzuka taught me that access is the only currency that doesn't devalue when the race starts.
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Tushant Suneja (@tushant_suneja) reportedinstitutional crypto access is 90% about @coinbase broker distribution. @krakenfx is 6 months behind.
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Voluntaryist Minister (@GodIsVoluntary) reported@krakensupport Help us help you help us! What specific regulations need to change to make this unnecessary?
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Delvyo Chieque (@delvyo_chieque) reportedhi @krakensupport , it’s been 17 days since my deposit went missing and I'm still waiting for a update regarding my refund. Could you please check Ticket #21974910 and help me resolve this as soon as possible? Thank you for your support.
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ShibWhalePump 🚀 (@ShibWhalePump) reported@SamoyedBluecoin @krakenfx Let's support each other and build together! 🤝
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Salty Sherry (@SaltySheriKoko) reported@CaptainSteven52 @krakensupport Steven, don’t try to get help here on X. I was scammed.
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Ömer (@traderomercan) reported@krakensupport Really appreciate the thorough explanation the multi party signing point makes sense, and I get why an unsupported chain isn't a one click credit. Two things would help now a rough ETA, and a ticket number to reference going forward.
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John (@John95172987954) reported@krakensupport You are still have not returned my funds even though it a different name why is this , I message support and you say you can’t help me as I’m Not the account holder even though he email you to return funds
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Bill McCann Crypto Expert (@BillMcCanne8n) reportedInvestor Caution: #AscendEX #Kraken #KrakenFX Before investing, conduct proper research and verify platform details independently. If your withdrawal remains pending or stuck, keep all transaction records, wallet details, and support conversations secure. Message me to discuss your situation and explore possible recovery options.
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Crypto4UandMe (@Crypto4UandME) reported@kris Can someone help me get my crypto off this exchange into another like @krakenfx without getting killed on fees rip $CRO
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Dr.Hash“Wesley” (@CryptoApprenti1) reportedIt's 2026 and Kraken @krakenfx is still running these cheap tricks on unsuspecting users. Laughable. The sooner you shut down, the better.
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z (@0xzxch) reported@krakensupport @mooncat2878 Is it an Eth L2? Because if so you can literally just access it through any wallet by switching networks in the wallet. Same address and seed and all. You can definitely access this if its an L2. I am hearing an excuse, get this guy his money back.
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Jookiaus (@JookCrypto) reported@krakenfx So I can borrow money to buy more of the $layoff hedge ? The hedge against the greatest shift in labour market history ? Holy **** this is an infinite money glitch.
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Chrisncreation.inj 🥷 (@NwudeChris1) reported@JoshuaAbel68 @injective @krakenfx Indeed, no bridging issues ✅