Kraken status: access issues and outage reports
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Full Outage Map
Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
Problems in the last 24 hours
The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Kraken users through our website.
- Mobile App (33%)
- Login (33%)
- Transactions (20%)
- Website (7%)
- Transfer (7%)
Live Outage Map
The most recent Kraken outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Province de Liège
|
Mobile App | 2 days ago |
 Mannheim
|
Mobile App | 2 days ago |
 Paris
|
Mobile App | 3 days ago |
|
L’Étrat
|
Login | 3 days ago |
|
Paris
|
Mobile App | 3 days ago |
|
City of Brussels
|
Transactions | 8 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
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penzlik.base.eth (@penzlyk_s) reportedIf you're in Ukraine and farming on Kraken, read this, frens. @krakenfx just dropped spot fees for Ukrainian Kraken Pro users through Aug 31, 2026. Maker goes from 0.22% to 0% Taker from 0.33% to just 0.05%. No forms, no begging support. It auto-applies to verified accounts (Intermediate and up). Here's the real play: cheaper fees mean cheaper volume. And volume is what feeds your Ink Points farm. You were going to trade anyway — now it costs you almost nothing to stack points while you do it. Zero-fee maker orders for the next few months is not something you sit out. You farming Ink, or still paying full freight?
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.... (@lullalelomera) reported@krakenfx What about my account when you ll unblock? No support no email reply
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Elena | Contract Security Auditor (@SecurityElena) reported@_SEAL_Org @krakenfx sure they fund the 'security' org hope they audit their own **** too
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J (@jkc0le) reported@krakenfx @WilliamsF1 @27villeneuve Your support queue is current over 500 minutes to speak to a live agent. I've had funds stuck and an open ticket for two weeks, where I've been told it has been escalated. To date your team can't tell me what the issue is or if my funds are even available/secure still. Wtf guys
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Peter Boncz (@peterabcz) reported@krakenfx nice post. But @krakenfx is currently witholding withdrawals from many people now including me. Without reason. People try support, but there is simply no action. Be warned!!
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Theo (@0x55666) reported@krakenfx Why are my funds frozen after depositing from Binance to Karken? Please help me resolve this.
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Hurricane (@Hurricanelye) reported@krakensupport My account was put on hold due to a small HTX/Huobi transfer 27/05 (or so I gathered from an email similar to this post two days after the transfer). I have responded to support for more details but have had no answer for nearly 2 weeks. Could you look at my ticket for me please?
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J (@jkc0le) reported@krakenfx Hi my funds are stuck in your new beholder platform. I'm receiving an error code for which support and engineers cannot provide an explanation for. I've had an open case for weeks and it's not being resolved. Can somebody please assist and get this escalated. @FTC @krakensupport
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RobinDotBD (@robindotbd) reported@HayekCypherPunk @krakenfx @krakensupport Any problem??
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dafusia (@dafusiamusic) reported@krakensupport HELLO, I've escalated a matter regarding depositing funds via chat support - It's been more than 5 hours and still "confirming" - Please have someone respond ASAP.
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Matej (@matejbusic) reportedIt's been 7 days @krakensupport you fail to explain why you froze my funds on deposit. Support tickets are not resolved, no communication. Worst part is I am not the only case, there are houndreds of us. How bad does this have to get until @krakenfx feels the backslash
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Stephane Clousier (@joselpatriota) reported@NotThe20th @krakensupport Have you fix issue?
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Deftsuo (@deftsuolol) reportedI know there is issues with USDC deposits over ARB, but it's been almost 12 hours guys. @krakenfx @krakensupport Any ETA to resolution here?
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boone (@BooneW) reportedDespite having an KYC'd account for years and withdrawing crypto two months ago, @krakenfx is now holding my coins hostage pending a biometric face scan. The funds obviously came from my KYC'd bank account. This is bullshit Release my coins, Kraken I like you guys, but if you don't fix this you've lost me as a customer
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X vidsion (@XVidsion) reported@krakenfx Ponzi scheme Incoming. To steal from retail. **** Stocks!
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Ponzi Trader (@buyerofponzi) reported@RookieXBT @krakenfx @FIFAWorldCup If rookie gets tickets and I don’t I’m causing problems
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Evya East (@Freshya7f) reported@krakensupport This is where automation and ai fail I would be able to resolve this problem much faster if I had a actual human being that I could call and help me work through these issues
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.... (@lullalelomera) reported@krakenfx Fix my account i need money back 😭😭😭
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Mesho (@Mesho13568) reported@benbybit @xStocksFi @krakenfx Hello, my account was restricted on June 4, 2026 and my Fiat withdrawals are locked. No response yet on my Compliance Ticket. Issue is related to receiving USDT from HTX. I’ve submitted all documents. Please escalate. UID: 368658685 — Appeal ID: 737be5ade6654418af7b557dfa32f3d3
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CodeZen (@CodeZen_vx) reportedWhat's wrong with my account? Why does it show "frozen" when I try to withdraw funds? No one has replied to my emails either. Please help me check and resolve the issues with my account as soon as possible. Email Ticket # 21484330 @krakenfx @krakensupport
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.... (@lullalelomera) reported@krakenfx Fix my account i need money back 😭😭😭
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ldceli (@ldceli) reported@krakenfx can't withdraw my money from kraken, impossible to contact any human i'm constantly directed toward useless AI or FAQ, is there a human on this account that can help?
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Raj (@CryptoMemeRaj) reported@krakenfx @PaywardServices @money2020 soho house while my **** is down.
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FTF 📜 (@XSpark10) reported@inkonchain @krakenfx you need to be knocked down a peg. "Clawed back" a few feet. Thieves!
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boone (@BooneW) reported@Fakk2 @KeanZkp2p @krakensupport The Kraken support account was legit, yes
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Pandastg (@Alexis35623) reported@KrakenSupport Help! My account was hacked in early May and my email was changed without my consent. I filed an official police report immediately. Since then, my account has been locked and you have ignored all my emails and formal complaints. Because of this, I am now facing
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Pandastg (@Alexis35623) reported@krakensupport collection threats from PayPal for a fraudulent payment. You are holding my funds and refusing to communicate. I need a human from your compliance team to review my ticket: #21195546 . Please help me resolve this situation."
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Deplorable A (@Crimson_n_Cream) reported@krakensupport So sent and got a brief contact, but now it has been over FOUR DAYS you have held my money, over something which should take five minutes to resolve and release pay to me. What gives?? Is this the customer service you give to all??
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Garry Howard (@GarryHowark0k) reported@IvFisk @krakenfx @krakensupport They won’t even ******* say ****. They scamming people
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Notsu (@Notsu311406) reported@Kropotkin57 @krakensupport @jespow Yes issue can happen but lmao it takes 18 hours and not even fixed? What even worse is they didnt inform about that before i started withdraw Others exchanges always warn when problem happens!