Kraken status: access issues and outage reports
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Full Outage Map
Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
Problems in the last 24 hours
The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Kraken users through our website.
- Mobile App (73%)
- Transactions (9%)
- Login (9%)
- Transfer (9%)
Live Outage Map
The most recent Kraken outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Paris
|
Mobile App | 18 days ago |
|
Bordeaux
|
Transfer | 18 days ago |
|
Valence
|
Mobile App | 2 months ago |
 Stockholm
|
Mobile App | 2 months ago |
 Province de Liège
|
Mobile App | 2 months ago |
 Mannheim
|
Mobile App | 2 months ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
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king (@Kingisanoob) reported@atitty_ @krakenfx solve this issue man
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クリプトトレイン / TAIKI KUMURA (@blt_s) reported@krakenfx @WilliamsF1 Standing in the rain at Suzuka taught me that access is the only currency that doesn't devalue when the race starts.
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Jiyuu (@jiyuuftw) reported@krakenfx Yeah, sure. You try to withdraw BTC, you decide that it is review time. I talk to your "support" which is a bot, it says that my options are to close the transaction, OR WAIT 5 BUSINESS DAYS FOR AN EMAIL??!!
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John (@John95172987954) reported@krakensupport @Midlight42 They won’t help you @midlight42 just look at my account of me begging them to release bank transfer I sent to an kraken account Can you confirm if the £1,200 will be returned to my bank or credited to my Kraken account after verification? Thanks.
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Cryptobitfire "🐉 $MON"꧁IP꧂(✸,✸)(Ø,G) (@cryptobitfiDaO) reported@krakenfx Mission impossible
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Tony Ray (@Anthony71163578) reported@LeonidasNFT @krakenfx When will kraken support runes nft?
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MilanX (@MilanX555) reported@krakenfx Selling that ****
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TOR (@TOR_WEB3) reported@krakenfx @meshpay A direct destination protocol removes a whole class of address-copy errors from the deposit flow, if wallet naming and network detection stay reliable at scale.
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CoinChalk 📚 (@Almajeerlearn) reportedThat “crypto support” caller might be a scammer. 📞 Scammers can impersonate exchange support to steal your account or funds. @krakenfx now lets users verify support calls inside the app. 🔐 Source: Kraken CoinChalk.
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kIm (@klm99117) reported@krakenfx Its Soo bad ur website don't work
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JRDAN17 (@JRDANy0) reported@krakenfx scammers? To desposit its instantly, to withdraw you **** all? 7 days im waiting my withdraw?!!!?
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MarkQuarter (@MarkQuarter) reported$GOOGL $GOOG $BTC $ETH $LTC $BCH $ADA $SOL $XRP @krakenfx $COIN [ the Google Account was hacked for 3 months & that attack was able to pull the real Google Authenticator code in order to steal $BTC from an Australian Exchange: @google @sundarpichai will hopefully fix that ]
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Bear (@Yaloush23) reportedI got suspended today from @krakenfx @krakensupport @Krak without any notification can't withdraw neither deposit in my Kraken account. There has been no communication with me about any issues. I am very disappointed in Kraken been an active member since 2021.
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I C U (@zmzg89c7rr) reported$esports is too quiet, hit the bottom and waiting for a surge. For a strange reason I like it, looks to me that they are working on something. @Yooldo_Games @krakenfx 0.5? Let’s get it in the books 🤝🥂🤓
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RekzTV (@kick_rekztv) reported@EsenEraslan @krakenfx ig im gonna contact Coinbase for a kraken issue? lol
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FalconTrace Bureau HQ ✪ (@FalconTraceHQ) reported@creesjs @krakensupport That’s serious. Since you’ve already verified the fraud report, keep your case number and all bank records. Don’t share login details or codes publicly. Follow back and DM me with the case reference if you want help organizing the evidence for escalation.
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WhiteRock (@chemtrails85) reported@krakenfx I would cash in about 4 to take care of some problems. Then I would convert at least 3 into other cryptos. Then I would stake what I have left. Sometimes along those lines anyway
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JustAgon (@AgonW3) reported@atitty_ @krakenfx fix this
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marty (@Sellingvol) reportedInsane UI/UX… @krakenfx hire me to fix your **** man
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Cody | shipitplz (@brandables) reportedWhat's the point of paying for @krakenpro / @krakenfx / @krakensupport when I still can't even get my issues resolved. Such a scam. Ticket # 22377312
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cexscan (@cexscan) reported@BSCNews @krakenfx @Gemini half a billion off trading and diversification while the rest of the shop bleeds out is wild. turns out building an actual financial institution instead of just waiting for the next retail god candle pays the bills. good problem to have when the sidelines are this quiet
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AVLDhee.aim (@AVLDhee029) reported@atitty_ Fix it @krakenfx
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Crypto Economy News (@CryptoEconomyEN) reportedThe line between crypto exchanges and traditional brokers is getting thinner. @krakenfx has launched access to 7,000+ U.S. stocks in Europe, alongside crypto and tokenized xStocks in the same regulated platform. The bigger story isn't adding stocks. bitcoin:native It's traditional and on-chain markets starting to converge in the same place.
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Chad_Genuine $DOG (@Chad_Genuine) reportedsolana:dog1viwbb2vWDpER5FrJ4YFG6gq6XuyFohUe9TXN65u ARMY will forever support @krakenfx
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Ayozy! (@Ayozygram) reported@atitty_ @krakenfx Please fix your shii up
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WhiteRock (@chemtrails85) reported@krakenfx I would cash in about 4 to solve some problems. I would convert 3 into other cryptos, then stake the rest. Something along those lines anyway...
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Exx Five (@exxfive) reported@krakenfx Sell it and pay USD debt down
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WWJD (@JW_WWJD) reportedthis? I’ve been experiencing unusually fast losses on my Funded accounts, so I started documenting the pricing. These two screenshots were taken at 6:00 PM — same token, KAITO, inside Kraken. Regular Kraken: $0.7211 Kraken Funded: $0.7008 That’s about a 2.8% difference at the exact same time. Earlier today I documented even larger discrepancies of roughly 8–9%. When a Funded Challenge has strict maximum-loss limits, these price differences can have a major impact on whether an account survives. This has happened repeatedly over several days and across two of my Funded accounts. I’ve contacted Kraken Support and asked for a formal investigation. I have timestamped screenshots documenting everything. I’d like an explanation of what price feed Kraken Funded is using and why it differs this substantially from Kraken’s own displayed market price. @krakenfx Please investigate
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Jan (@JVeleusic) reported@krakenfx Today: placed HYPE orders, platform showed zero confirmation. Retried, same. 1h later I get notified duplicates were processed. 2h later balance still shows all fiat, 0 HYPE. Chat says an agent replies in OVER A DAY. A top exchange with no order status and no support?!
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Raj (@CryptoMemeRaj) reported@krakenfx this is how you actually handle scam calls, smart ****. now if only my own sanity could get a verification code lol