Kraken

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Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.

Problems in the last 24 hours

The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Kraken Outage Chart 12/23/2025 18:20

At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Kraken users through our website.

  1. Website (41%)

    Website (41%)

  2. Mobile App (32%)

    Mobile App (32%)

  3. Transactions (18%)

    Transactions (18%)

  4. Login (5%)

    Login (5%)

  5. Withdrawals (5%)

    Withdrawals (5%)

Live Outage Map

The most recent Kraken outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesSanta Fe Website
MexicoCuauhtémoc Mobile App
CanadaMississauga Website
ItalyPordenone Website
SpainCarlet Website
FranceChartres-de-Bretagne Mobile App
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Kraken Issues Reports

Latest outage, problems and issue reports in social media:

  • kamal_aboubakar DKA Premium❤️😍 (@kamal_aboubakar) reported

    @krakensupport @KaiserKaktus Interesting to see exchanges providing there support for Flare Network. This is gonna be huge expecially with Flare having core protocols layer-1 with native data & state acquisition. After distribution, I'm gonna deposit my $FLR share on #MEXC to earn from 2k MX freebies.

  • HunnerSa Hunner Sa (@HunnerSa) reported

    @krakenfx You guys got to pump up the ads budget on google so when people look it up your website will be the first link

  • HunnerSa Hunner Sa (@HunnerSa) reported

    @krakenfx Great exchange never had an issue, one tip would be to make your user interface more user-friendly as it took me a while to figure out how to use it and still get confused

  • ParrotCapital Parrot Capital 🦜 (@ParrotCapital) reported

    @krakenfx, You use #SilvergateBank $SI for customer deposits, is that correct? If they are shut down for any reason (insolvency, law enforcement action, etc.), do you have any backup bank (and who are they?) in-place as of today to process customer withdrawals?

  • SteveOoko5 Steve Ooko (@SteveOoko5) reported

    @NaileRehimova @StanleyNdiwa4 @krakenfx Why do you think the top players don't want others to know about this opportunity to get rich? Do you have any evidence to support this claim?

  • rickyraveloiv Ricky Ravelo (@rickyraveloiv) reported

    Got scammed by #ammdefi,send a direct message to @_QUICKTR4ce their support can help you recover your money from #ammdefi and #krakenfx.

  • _Frederick12 Dominick Frederick (@_Frederick12) reported

    Got scammed by #ammdefi?send a direct message to @_QUICKTR4CE their support can help you recover your money from #ammdefi and #krakenfx contact them

  • soundthyme Chad Lee Thymes (@soundthyme) reported

    @krakenfx any reason I cannot get access to your support page? Every effort of trying to get support leads me to a “SOMETHING WENT WRONG” page. Please help.

  • rickyraveloiv Ricky Ravelo (@rickyraveloiv) reported

    Got scammed by #ammdefi,send a direct message to @claimbackassets their support can help you recover your money from #ammdefi and #krakenfx .

  • emeliajones99 Emelia Jones (@emeliajones99) reported

    @krakenfx Time for Kraken to consider listing #Ergo if it wants to support actual fair launch decentralized projects.

  • LifeIsFunThankU Nick (@LifeIsFunThankU) reported

    @krakenfx Support: ... I have been informed that there is a 7 day withdrawal hold bug and that our devs are currently working on fixing it. What this means: If you make a deposit into Kraken and buy $ADA with it, make another deposit while you are waiting for the 6 day 1/2

  • btcpca LAICENE (@btcpca) reported

    @ParrotCapital @krakenfx I believe they have different banks depending on the jurisdiction. In the case of Kraken Europe they use European banks for customer deposits.

  • rickyraveloiv Ricky Ravelo (@rickyraveloiv) reported

    Got scammed by #ammdefi,send a direct message to @_QUICKTR4CE their support can help you recover your money from #ammdefi and #krakenfx

  • BullMarketGainz Dan LeMan (@BullMarketGainz) reported

    @krakensupport Is this the real Kraken support? The launch is tomorrow and @HugoPhilion and @FlareNetworks has informed all participating exchanges of this a while ago. That’s pretty concerning, unless whoever is working this support account didn’t double check before tweeting

  • IviLici Lici ivi (@IviLici) reported

    @StanleyNdiwa4 @krakenfx @chrisycarol I'm always on the lookout for new investment opportunities, but I also believe in being cautious and doing my due diligence. Can you provide more information or resources to help me verify your claim?

  • Prash_Agarwal Prashant Agarwal (@Prash_Agarwal) reported

    @krakenpro @krakenfx @krakensupport Been using kraken support regularly (2x per month) since May 2017 1) Never had to wait for more than 15 seconds for support agent 2) More than 90% of the times got satisfactory resolution 3) 100% of the time the agent was courteous & respectful Kraken is top-notch!

  • ParrotCapital Parrot Capital 🦜 (@ParrotCapital) reported

    @krakenfx Kraken, You use Silvergate Bank $SI for customer withdrawals, is that correct? If they are shut down for any reason (insolvency, law enforcement action, etc.), do you have any backup bank (and who are they?) in-place as of today to process customer withdrawals?

  • darklightra Rollo (@darklightra) reported

    @krakenfx has never let me down.

  • _TheDivergence_ ₿TFD&HODL (@_TheDivergence_) reported

    I’m a little slow at times, but dammit this new UI is hard to get used to…can’t even figure out how to adjust my leverage and NOT use 5x when trading BTC/USD. @krakensupport can someone give me a call tomorrow morning to figure this out?

  • Mike17944239 Mike (@Mike17944239) reported

    @krakenfx Great exchange! Never had any problems.

  • ParrotCapital Parrot Capital 🦜 (@ParrotCapital) reported

    @btcpca @krakenfx I'd like to know the names of all the banks they use to process customer transactions. This is a key point of disclosure in knowing whether or not redemption requests can be met.

  • kaylonthomas03 kaylon (@kaylonthomas03) reported

    @jamtryx1515 @krakenfx @JorgeAr47196500 I know about MEVs, let's not share too much so it doesn't stop working anytime soon :P

  • StanleyNdiwa4 Stanley Ndiwa (@StanleyNdiwa4) reported

    @ashujayn @krakenfx @kurishta1 I'm definitely intrigued by the potential to make such large profits on Uniswap. Can you provide any additional information or resources to help me get started?

  • SuleimanBadam16 Andrea.eth (@SuleimanBadam16) reported

    @LumokaK @TinovuT @krakenfx I'm aware of MEVs, let's not share too much so it doesn't stop working anytime soon :P

  • NeverEarlyBird DL | 20%er (@NeverEarlyBird) reported

    @pool0AAAA @krakenfx Had the same issue a while back (they just cancelled transactions to kraken). Ofc when I called they replied with the usual customer protection bs I told them if they want my business they better let me send my money where I want… worked like a charm ;)

  • debrises Костя (@debrises) reported

    @krakenfx My trades and unstaking got frozen without any notification or explanation. 2 weeks passed before I noticed it and now the issue has been raised. Kraken gives no information on what's going on referring to the terms of service. 😡

  • CLAIMBACKASSETS CLAIMBACKASSETS (@CLAIMBACKASSETS) reported

    The #ammdefi are BIG SCAMMERS,send us a private message we can help you recover your money from #ammdefi and #krakenfx.

  • _Frederick12 Dominick Frederick (@_Frederick12) reported

    Got scammed by #ammdefi?send a direct message to @_QUICKTR4CE their support can help you recover your money from #ammdefi and #krakenfx contact them.

  • CryptoPilgrim1 The Crypto Pilgrim (@CryptoPilgrim1) reported

    @krakensupport @FlareNetworks @KaiserKaktus Will there be a listing of flare or just support for the airdrop??

  • landlordbuster Icescreamsandwic (@landlordbuster) reported

    @krakensupport Yep, i am using brave. I am not at home now, but i will try later again. Hope that solves it, because i am always having problems @ kraken. Thank you