Kraken

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Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.

Problems in the last 24 hours

The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Kraken Outage Chart 12/11/2025 13:50

At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Kraken users through our website.

  1. Website (37%)

    Website (37%)

  2. Mobile App (32%)

    Mobile App (32%)

  3. Transactions (21%)

    Transactions (21%)

  4. Login (5%)

    Login (5%)

  5. Withdrawals (5%)

    Withdrawals (5%)

Live Outage Map

The most recent Kraken outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
ItalyPordenone Website
SpainCarlet Website
FranceChartres-de-Bretagne Mobile App
United StatesChattanooga Mobile App
VenezuelaCaracas Website
SpainOviedo Website
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Kraken Issues Reports

Latest outage, problems and issue reports in social media:

  • guillaumed31 duport guillaume (@guillaumed31) reported

    @krakenfxDesk @krakensupport Eveyone from your support team is sorry. If you were truly sorry you will understand that losing 5k because of a bug in your ****** trading futures exchange and being offered 0.275 eth in compensation is not appropriate behaviour. Bug that was recognised by your team!

  • ChrisConeyInt Chris Coney (@ChrisConeyInt) reported

    No doubt. @krakenfx live chat support for the win. Solving your issues in record time, every time 🙏

  • meta2050 Meta (@meta2050) reported

    @krakensupport My problem has been solved, thanks

  • ApolloNdunguts1 Apollo Ndungutse (@ApolloNdunguts1) reported

    @krakenfx I am writing a revolutionary book, I need some help to get it out.

  • YaziduYahuza1 Yazidu Yahuza (@YaziduYahuza1) reported

    @krakenfx Hello sir need help please help me I need to join University I'm not have any thing. This is my ETH address 0x446Cc68eAA320aB4A2a64C7C39e8bC7D747DE367 BTC address bc1q8smpfn0ux3vahrdmylmjkv3pjw4uudx8v5pzjy Please help

  • Bullish4NFTs CryptoNFTManiac (@Bullish4NFTs) reported

    @sebgomezcr To see $wrld being listed on some major exchanges such as @krakenfx or @binance would also help … I do agree on the $50k-$60k part though.

  • meta2050 Meta (@meta2050) reported

    @krakenfx Hello, Dear Krakenfx! I am a customer of the Kraken cryptocurrency exchange and your team of experts has frozen assets on your exchange for regulatory reasons! My Public account ID is AA70 N84G VSOA YATI .

  • lunardi_ivo Luigi (@lunardi_ivo) reported

    @krakenfx garbage only when vertcoin 2014 pow og?

  • LeeHendersonart Lee henderson art (@LeeHendersonart) reported

    @krakenfx please sort your sites out , pro app not working as is your website

  • TripleJJJ38 TripleJ (@TripleJJJ38) reported

    @krakenfx is so slow generating reports. I'm not going to use them anymore. Boo Kraken, I don't have ALL DAY you know. #crypto

  • guillaumed31 duport guillaume (@guillaumed31) reported

    @krakenfx and I am not taking about the huge amount of fees they are taking for such a poor service. Insane!

  • ilhamapriadi131 ilham apriadi (@ilhamapriadi131) reported

    @krakenfx coins that support you to get more profit @AchainOfficial supply : 1000000000 $Act price : 0.006/usdt

  • QNTistheKEY QNTisTheKey (@QNTistheKEY) reported

    @BigRonCrypto @ubiqcoinbot @krakenfx Why “****”?

  • rprasanth_kumar Prasanth Ragupathy | பிரசாந்த்குமார் ரகுபதி (@rprasanth_kumar) reported

    @krakenfx How can we view the cost basis of a particular coin in the kraken app or website?. I can only see the current value and price. Currently, I have to maintain a separate excel sheet and calc if the current price is high/low than the avg purchase price TIA 🙏

  • guillaumed31 duport guillaume (@guillaumed31) reported

    @krakensupport And I mentionned the problem to your team way before being liquidated.

  • guillaumed31 duport guillaume (@guillaumed31) reported

    @krakenfxDesk @krakensupport Besides in your team answer I get : « We also understand that when using the platform UI, you were unable to close the position using the order form. Please note that the error blocking this has since been fixed. ».

  • WillCoane Will Coane 💎 (@WillCoane) reported

    @krakensupport I took a picture Uploaded it on the website as instructed Tried it cropped, tried it full photo Neither worked. Both returned errors.

  • WolfCrypto11 Wolf Crypto (@WolfCrypto11) reported

    @krakenfx Good Sir and Evrybody. just want to ask small help to help me recover again. im so lost in crypto world. 0x12da8C64a5346D5156B8f9F5c5432d7054E8bdDA = eth, 0x12da8C64a5346D5156B8f9F5c5432d7054E8bdDA = BNB , 0x6ecf20ccf598c987aac8d636c1bdce8e12c55d11 = usdt.

  • ilhamapriadi131 ilham apriadi (@ilhamapriadi131) reported

    @krakenfx coins that support you to get more profit @AchainOfficial supply : 1000000000 $Act price : 0.006/usdt

  • yngwiewylde Par Hexcellence (@yngwiewylde) reported

    @FundingGym My guess is @krakenfx since @j_jexxa put a shout out for us to badger them to list #HEX and #PLS etc last year and they would have copped quite a few support requests 💪

  • guillaumed31 duport guillaume (@guillaumed31) reported

    @krakenfxDesk @krakensupport If my problem is not taking care off properly I will either sue or refer to market authorities.

  • guillaumed31 duport guillaume (@guillaumed31) reported

    @krakensupport in your team answer I get : « We also understand that when using the platform UI, you were unable to close the position using the order form. Please note that the error blocking this has since been fixed. ».

  • allan_arafat ALLAN-NFT (@allan_arafat) reported

    @cryptolog_man @krakenfx @AIRA_Robonomics How dafuq did it go from 30 eur to 600 wtf is it glitxhed

  • robincryptohood RobinCryptoHood (@robincryptohood) reported

    @DefiSociety @cmtopdog @krakenfx Agree. Provide us (the users of the Kraken exchange) confidence in customer service 🙏 that is lacking to being non-existent on other exchanges.

  • LaiolaThiago Thiago Laiola (@LaiolaThiago) reported

    @krakenfx Just ****. Where is raca and baby doge ?

  • DefiSociety Aman S (@DefiSociety) reported

    @cmtopdog @krakenfx @krakenfx hopefully has better customer service than most exchanges… let’s see

  • cmtopdog CMtopdog - CRYPTO (@cmtopdog) reported

    Can @krakenfx please direct me to a higher level of customer support for something urgent please? I have tried phone/email for the past 4 hours. #kraken #crypto

  • bourbonni Nico ₿⚡️丰🧉 🟩 ☂️ (@bourbonni) reported

    @mgorganchian @jdrangosch @krakenfx Taproot Withdrawals should be very straight forward.. I hope they fix it soon

  • DebianKalis Serhii Lviv (@DebianKalis) reported

    @krakenfx you descriminate Ukrainian for 2 categories - until and after 9 march. did you really think that ukrainian that register not in your time - didn't diserve help? maybe thous people are most need in such help that other that have alredy accounts.. think in that. you make mistake!

  • WillCoane Will Coane 💎 (@WillCoane) reported

    @krakenfx just signed up, tried to do the "Intermediate" Verification - uploaded front+back of my Driver's License, and your system errored it multiple times VERY #FRUSTRATING first experience. This is why I continually trade on @CoinbaseExch - ZERO ISSUES, ever.