Kraken status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Kraken users through our website.

• Mobile App (73%)
• Transactions (9%)
• Login (9%)
• Transfer (9%)

Live Outage Map

The most recent Kraken outage reports came from the following cities:

City	Problem Type	Report Time
Paris	Mobile App	12 days ago
Bordeaux	Transfer	12 days ago
Valence	Mobile App	1 month ago
Stockholm	Mobile App	2 months ago
Province de Liège	Mobile App	2 months ago
Mannheim	Mobile App	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Kraken Issues Reports

Latest outage, problems and issue reports in social media:

• 
  (Ø,G) (@babyelon_eth) reported 2 minutes ago

  @krakenfx that's impossible dream, you or anyone won't give it an we can't get it

• 
  Wil Ro (@FixTheMoneyBTC) reported 6 minutes ago

  @krakenfx hello Kraken I'm need support to log into my account before I lose my account to the state. I need to speak to a person. I'm locked out and have little time to do this. Please help

• 
  Myntis (@myntisai) reported 8 minutes ago

  @krakenfx Borrow without selling, funded challenges, and cash-like crypto spending remove friction. Tools that keep capital working win.

• 
  RepairMiner.AI (@2710Maximus) reported 9 minutes ago

  @krakenfx 12 days. I've been more than patient. My funds are still frozen despite multiple support requests and two formal complaints. Enough is enough. I'm now pursuing all available legal and regulatory action. This was your chance to resolve it. @krakenfx @krakensupport

• 
  Luc | Backpack 🎒 (@Luc100k) reported 10 minutes ago

  @0xpeas @krakenfx @krakensupport Use backpack. You will have a human support or if you want a human account manager. No tickets, no ai, just quick reply.

• 
  Angel (@YojadKang) reported 11 minutes ago

  @blaack_mambaa $ANYONE isn’t listed on @krakenfx they announced a listing late last year and then it never happened and they deleted the post, since that moment it’s been down only, over 90% drop since then and they ignore any questions to why the listing didn’t happen @AnyoneFDN

• 
  CyberSecurtiyShop (@CyberSecShop) reported 16 minutes ago

  @krakenfx when will your support answer my emails? It’s been over a week

• 
  John (@John95172987954) reported 18 minutes ago

  @krakensupport @krakenfx @Krak u/KrakenSupport I sent £1,200 by bank transfer for a P2P trade. The recipient’s account was then restricted, and my payment is now stuck. I’ve asked for days for it to either be credited to the account holder or returned to me. Can you help?

• 
  Don’t Buy Coins (@BuyTheNetwork) reported 18 minutes ago

  @FreeThinkerInc @OKXHelpDesk @krakenfx Wow. I hope it does not come to that. I can’t imaging waiting 9+ days for an “instant transfer”. That is obscene. Not even brick and mortar banks do that. Wonder if OKX is experiencing serious problems with their systems. Doesn’t make me want to trust them.

• 
  ☣️ Hugo SuperMaxi 💎🙌 🏴‍☠️ ∞/21M (@_Hugo_Ramos_) reported 19 minutes ago

  @krakenfx Sell that **** and buy Bitcoin!

• 
  fevkalâdenin fevkinde (@mukemmelmiyimm) reported 19 minutes ago

  @ChloeCampbellBi @krakenfx @Sylas_Nerd makes it a one-time fix.

• 
  Joseph Glover (@Algloverand) reported 20 minutes ago

  @krakensupport The issue is that it is possible to get filled $10,000 away from the spot price after setting a $10 stop loss. It's absolutely ridiculous and there is no reason why a person should be liquidated at such an extreme price.

• 
  Aalcee (@AlDas1405) reported 20 minutes ago

  Most companies treat impersonation as a user-education problem: “Watch out for scams.” “Check the URL.” “Never share your password.” But users will always make mistakes. @krakenfx is taking a different route. If someone calls saying they’re from Kraken, users can now check inside the app if the call is actually from them. They can even challenge the caller with a one-time code. It flips the responsibility. Instead of expecting users to figure out who’s fake, just give them a way to check who’s real. Much better than another “stay vigilant” warning.

• 
  Hanakookie (@Hanakookie1) reported 28 minutes ago

  @jessebabies @krakenfx @coinbase If there is no regulation for it. They arent required to do it. Your choice is not to use them. Hence its really not your problem. Use a different exchange. I dont care how much BTC they have. Only what I have.

• 
  Dr.Hash“Wesley” (@CryptoApprenti1) reported 30 minutes ago

  Anyone can help ? No customer services ? @krakenfx @krakenpro @krakensupport

• 
  J. Allos (@amcgrk) reported 31 minutes ago

  @andreijikh @krakenfx Not a good sign for Kraken. I’m not @andreijikh so I doubt I’d get the same service. Sadly.

• 
  niccolò🩸✨ (@nicofailed) reported 31 minutes ago

  @Irv_AC @krakenfx you know damn well you wont do none of that ****

• 
  Kim | 🐬TermMax (@destinydou_) reported 32 minutes ago

  @OKcrpt @injective @krakenfx direct USDC support boosts Injective’s usability

• 
  Wil Ro (@FixTheMoneyBTC) reported 36 minutes ago

  @krakensupport hello Support I'm locked out of my account due to losing my 2FA. I need assistance to be able to gain access but I order to get help I need to log in but not able to.

• 
  XPixel (@xpixeladventure) reported 39 minutes ago

  Kraken might be the best crypto exchange in the market. Strong security record. Serious regulatory compliance. Transparent reserves. Competitive fees. Deep liquidity. No history of losing customer funds through an exchange hack. Binance offers more products. Coinbase is simpler. But when security, reliability and trust matter most, @krakenfx is hard to beat.

• 
  Connor Overachiever (@connord_econ) reported 40 minutes ago

  @krakenfx @meshpay Long overdue. One wrong character and your funds are gone forever ...no undo, no support desk, nothing. That risk keeps people trapped on platforms where they don't control their keys.

• 
  Benoit Dubosson (@beniduboss) reported 43 minutes ago

  @hrojantorse @TheFlowHorse @krakenfx I took zoom call with them FOR FREE Because I genuinely liked their product and wanted to help The only thing I told them to change was the fees They changed literally everything else Alas, they’ll remain what they’ve always been, a kickass offramp

• 
  LAO (@Shibain23980681) reported 44 minutes ago

  @krakenfx Sold immediatly this ****

• 
  Someone (@SomeoneNor) reported 46 minutes ago

  @krakenfx fix my fking old car lol

• 
  Hira (@Hiraweb3) reported 48 minutes ago

  USDe from @ethena_labs landing on @krakenfx with a 4.5% yield sounds simple. but the interesting part is what sits underneath. the yield isn’t fixed. it’s driven by perp funding, which means it can move significantly as market conditions change. we’ve already seen funding-heavy periods push USDe yields well above 15%. now Kraken is packaging that exposure into something regular users can access without dealing with delta-neutral strategies themselves. the bigger question: how many people clicking “earn 4.5%” actually understand what they’re holding?

• 
  Salty Sherry (@SaltySheriKoko) reported 53 minutes ago

  @RobRoutt @krakenfx Don’t even try to help on X. I was scammed.

• 
  Hira (@Hiraweb3) reported 55 minutes ago

  USDe from @ethena landing on @krakenfx with a 4.5% yield sounds simple. but the interesting part is what sits underneath. the yield isn’t fixed. it’s driven by perp funding, which means it can move significantly as market conditions change. we’ve already seen funding-heavy periods push USDe yields well above 15%. now Kraken is packaging that exposure into something regular users can access without dealing with delta-neutral strategies themselves. the bigger question: how many people clicking “earn 4.5%” actually understand what they’re holding?

• 
  Gerald Patterson || Recovery Specialist (@Jennifercdq) reported 57 minutes ago

  Investor Caution: #AscendEX #Kraken #KrakenFX Before investing, conduct proper research and verify platform details independently. If your withdrawal remains pending or stuck, keep all transaction records, wallet details, and support conversations secure. Message me to discuss your situation and explore possible recovery options.

• 
  urban meyer (@urban_meyerr) reported 59 minutes ago

  @PardonMyTake @krakenfx Missing pumpkin patch during football season is terrible.

• 
  ShibWhalePump 🚀 (@ShibWhalePump) reported 1 hour ago

  @SamoyedBluecoin @krakenfx Let's support each other and build together! 🤝