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Kraken

Is Kraken having access issues?

Service-wide status: Kraken

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.

Problems in the last 24 hours

Kraken signals over the past 24 hours. The dashed line is the service-wide baseline used to detect unusual activity.

  • Service-wide signals
  • Service-wide baseline

At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Kraken users through our website.

  • 40% Mobile App (40%)
  • 20% Transactions (20%)
  • 20% Login (20%)
  • 20% Transfer (20%)

Live Outage Map

The most recent Kraken outage reports came from the following cities:

CityProblem TypeReport Time
Orléans Login 8 days ago
Hackney Transactions 1 month ago
Paris Mobile App 2 months ago
Bordeaux Transfer 2 months ago
Valence Mobile App 3 months ago
Stockholm Mobile App 3 months ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Kraken Issues Reports

Latest outage, problems and issue reports in social media:

  • mirrach
    Ponzi Shorter (@mirrach) reported

    @DegenerateNews @krakenfx Your token is inflated ****? Vote yes

  • SimonSavage9
    Simon (@SimonSavage9) reported

    @BillyBoyLondon1 @krakenfx Having the same problem, account locked for no reason, everything greyed out cant withdraw or deposit

  • XDeplorableVET
    X Deplorable VET (@XDeplorableVET) reported

    @krakenfx needs an update. Glitch’n out. Unable to send…

  • mlaauwen
    Michael Laauwen (@mlaauwen) reported

    @krakenfx what a horrible exchange uploaded my document after that i made an deposit with apple pay which is on hold. Ai *** said i needed to upload a selfie but the portal doesn’t give me this option, i wrote customer support but no answer. STAY AWAY FROM THIS EXCHANGE!!!!

  • BourAbdelhadi
    Bour Abdelhadi (@BourAbdelhadi) reported

    @h4x0r_dz @krakenfx the intern security engineer was conducting an internal audit, found <script>alert(1)</script> injected somewhere, and went : wtf is this? Let’s ban this kid … @krakenfx are solid, they’ll get this sorted.

  • drwasho
    Washington Sanchez 🦇🔊 (@drwasho) reported

    @0x_snatch @krakenfx @inkonchain Working on it this week 🫡

  • Konged0x
    zen (@Konged0x) reported

    I can't seem to for the chicken tendies-2:native fix it @krakenfx @krakenlistings

  • kamv09d
    kam 🦉 (@kamv09d) reported

    @SpursOfficial @Spurs_KR @krakenfx No matter what team we field they are ****..

  • Kunallegendd
    Kunal Doshi (@Kunallegendd) reported

    Maple’s fintech strategy is working both sides of the marketplace. Robinhood can bring in retail deposits. On the other side, its new warehouse facility with @krakenfx helps fund OTC loans to institutions borrowing against BTC and ETH. Since the partnership was announced, deposits in Maple Institutional have grown from $200M to $823M. @maplefinance is finding more places to source capital and more borrowers to deploy it into.

  • primeray333
    Ray (@primeray333) reported

    @krakenfx @WilliamsF1 Another anonymous winner I bet, kraken you’re the most corrupt and cheap exchange out. You don’t give **** out. You are only about your pockets and nothing else. You remind me a of a pathological liar who is cheap. Horrible company.

  • Bogdan267364
    Bogdan (@Bogdan267364) reported

    Kraken is the worst CEX in terms of customer support ! You can't connect to a human support when you have a open ticket and they're updating tickets every 72h at best ! I hope you join FTX soon . @krakenfx @krakensupport

  • pzcpt77
    0xkyu 🦭/acc .ink (@pzcpt77) reported

    @RektInk @krakenfx @inkonchain It seems the application is still being refined, since my Tydro and Nado points don’t match the ones shown on the website.

  • artemtam
    Artem Tamoian (@artemtam) reported

    Dear @krakensupport, 1 - I convert EUR -> ETH 2 - Try to pay for service in ETH via a payment provider 3 - You block the transaction and hold it "for security reasons, might take 5 days" 4 - I send you a message right away to NOT process the withdrawal if it's delayed 5 - You sent it out anyways the next day 6 - Payment provider session expired by then, ETH went whoever knows where Are you stupid?

  • Sampearlgood0
    Sam (@Sampearlgood0) reported

    @SpursOfficial @krakenfx Oh **** the line up out

  • Whistledown99
    Lord Whistledown (@Whistledown99) reported

    @krakenfx exchange is such dogshit now holy ****

  • webdesign9_
    webdesign9 (@webdesign9_) reported

    @krakensupport Sepa withdrawals are not working

  • WHL01
    MRD (@WHL01) reported

    @SpursOfficial @krakenfx Wtf that is an awful side am I missing something LWB should start. Bergvall had a stinker and he gets a pick and solanke

  • unicoarnjobs
    SOL BOY✌️ (@unicoarnjobs) reported

    @Topo_G @krakenfx 80s bro this **** going below $50 after this FUCKERY smh

  • dylan____ryan
    Dylan Ryan (@dylan____ryan) reported

    @SpursOfficial @krakenfx How ******** is Savio injured already?? Genuinely what do they do in that medical room

  • neuromancer_t
    Neuromancer (@neuromancer_t) reported

    Total disgrace. @breakoutprop takes your money (and a lot of it I might add) but doesn't even let you automate your trades. Like who ******** wants to sit at their computer all day waiting like a total loser to make a trade? For all the talk, absolute fail @krakenfx and @Tradermayne. This is basic 101 stuff. Can't even get my money back without a headache.

  • lucacoys
    Luca (@lucacoys) reported

    @SpursOfficial @krakenfx yeah i’m not watching wtf is that

  • itsgleninnit
    Glen (@itsgleninnit) reported

    @kenshiin47 @krakenfx Believe the dev has shipped already Lmk if any issues!

  • _CeTiPe
    C (@_CeTiPe) reported

    @SpursOfficial @OfficialFPL @krakenfx wtf is this

  • EarningAlert24
    Earning Alert 24 (@EarningAlert24) reported

    @krakensupport @inkonchain solve this issue

  • Here123X
    NotTodayX (@Here123X) reported

    @krakenfx How can you get a Customer Support voice call if you cannot log into your account in the first place? 🧐

  • maxleveragekai
    Kai (@maxleveragekai) reported

    @SillyPunts @Drafttrading @krakenfx Can you actually have access to 400k though since they are the same? Using the same id and all?

  • tobbex334
    Tobbex 🎩 (@tobbex334) reported

    @Sire_mesh @injective @krakenfx Exactly. Native USDC + direct Kraken support removes a lot of unnecessary friction.

  • Roddan70
    Tony Rodrigues🇸🇪 🇨🇻 (@Roddan70) reported

    @SpursOfficial @krakenfx ******* Gray WHY the actuall **** 😡😡😡

  • mpost_io
    Mpost Media Group (@mpost_io) reported

    👾 @krakenfx temporarily restricted access to some customer accounts after wallets labeled by @arkham as belonging to sanctioned @HTX_Global sent nearly 12,000 low-value transfers to #Kraken-linked addresses. The #crypto exchange said the transactions, each valued from a few cents to a few dollars, appeared "designed to spread sanctioned funds across other platforms and trigger account restrictions" — a tactic known as a dust attack, which turns sanctions screening into a form of offense. #HTX stated an internal review found no official accounts were responsible, and said it was investigating whether the sending wallet was misidentified or a third party was involved.

  • RYTECH_COM
    Ryan Barrett (@RYTECH_COM) reported

    @krakenfx Locked out of my account because of missing passkeys despite having my username and password. Not a peep from support when requesting the account recovery option. What do I do now?

Kraken detected incident history

These records describe service-wide increases in reported problems. They do not confirm an outage at every address. Recorded end times describe our detection window, not a provider-confirmed repair.

  • Detected:
    Detection ended: (76 minutes)
  • Detected:
    No end recorded. This alone does not establish the current status.
  • Detected:
    Detection ended: (82 minutes)
  • Detected:
    Detection ended: (28 minutes)
  • Detected:
    No end recorded. This alone does not establish the current status.
  • Detected:
    No end recorded. This alone does not establish the current status.

What to do if Kraken is not working

Compare your issue with the local reports and map. Note the affected service and when the problem began before contacting Kraken; report your own experience using the report button above.

How to interpret these reports

Direct reports are submitted by visitors. Locations may be estimated from their connection or supplied by the reporter. A low local count does not establish that service is working; the service-wide status and local report totals describe different areas. How our outage detection works