Kraken status: access issues and outage reports
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Full Outage Map
Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
Problems in the last 24 hours
The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Kraken users through our website.
- Mobile App (58%)
- Transactions (17%)
- Login (17%)
- Transfer (8%)
Live Outage Map
The most recent Kraken outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Valence
|
Mobile App | 22 days ago |
 Stockholm
|
Mobile App | 1 month ago |
 Province de Liège
|
Mobile App | 1 month ago |
 Mannheim
|
Mobile App | 1 month ago |
|
Paris
|
Mobile App | 1 month ago |
|
L’Étrat
|
Login | 1 month ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
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D.Zdzisław_K (@Katharsys76) reported@FabrizioRomano @krakenfx How boooring tbh the same as ever with a Little help from FIFA
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Crypto Dyl News (@cryptodylnews) reported🔔 TODAY: $XRP traders were stunned after @krakenfx briefly displayed an #XRP price of €2,600, sparking speculation across the crypto community. Many believe it was simply a display glitch, while others are debating whether it could have been a liquidity, testing, or pricing error. What do you think? Just a glitch? or something more? 👀
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ram 敵対国家 🇵🇷 (@hostilearsenal) reported@krakenfx @Mastercard Please don't pay income tax, or let them integrate it into cryptocurrency, because that's sort of the entire problem. Most people should run an LLC, but they use tax for credit, well that forces income tax onto everyone. Also, if it's a corporation it's the wrong tax
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TriumphAnt LY Crypto (@TriumphAntGo) reported@krakenfx what are we supposed to do while you hold our DEX hostage and the DEX coin is dropping? I guess the only choice is to let it burn, since you have removed our access. I hope you see what you are doing to us!
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Donut Connoisseur (@SpecialK_001) reported@FabrizioRomano @krakenfx Time for Spain to do the impossible. Knock off France and England
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Chevy (@EvelynGMusic) reported@krakensupport Dude ive been unable to access y'all's app for DAYS the second I put a few hundred dollars and traded crypto. What the hell is going on
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yak (@YakuzaDaddy) reported@krakenfx @Mastercard which countries can apply from? good ****
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Lostboy!🇪🇺🇵🇸 (@tobswyatt) reported@FabrizioRomano @krakenfx Who gives a ****. Fifa has ****** football.
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afshin1994 (@AAsf32656073) reported@krakenfx Your site does not work in my country. I made a deposit last year.. no one was responsible for the loss of my property..
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JondeX (@Amine_DeXer) reportedAs much as I love @inkonchain and remain optimistic about its future, I also think it's important to tell the truth, because constructive criticism is what helps ecosystems grow. Ink got one of the strongest opportunities in the market, yet the team hasn't fully capitalized on many of them from a marketing perspective. There have been multiple moments where they could have attracted much more attention, users, and liquidity to the ecosystem. Sometimes it honestly feels like the community and builders are pushing the narrative harder than the chain itself. I'm even starting to see some builders giving up on the chain "hopefully I'm wrong". Let's be honest: in this industry, if your ecosystem isn't creating opportunities for users to make money, most people simply won't pay attention or stay for long. And let's stop acting like the airdrop is the only thing that can bring users and attention to your chain. The industry has changed massively from a marketing perspective over the last few years. Attention is earned differently now. Narratives, distribution, community culture, builder support, content, and giving users reasons to stay matter just as much. You have to adapt because the market has already changed. And before launching the airdrop, I think the most important question should be: "Will people still use Ink after the airdrop is over?" Because that's the metric that truly matters. A successful airdrop doesn't create temporary users. It creates long term believers, builders, and capital that remain inside the ecosystem. Having @krakenfx as your parent company is a massive advantage, but to be honest, this is not the level of execution I was expecting from it. Hope things change in the near future... because I genuinely believe Ink has everything it needs to become one of the biggest ecosystems in this space.
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Bence (@Mcistifan420) reported@krakensupport Hey @krakenfx my account has been service limited for almost a week. I wrote an email but I haven’t got an answer. Pls help
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Adam Garvey (@BTCAdam88) reported@krakensupport Thanks it needs immediate support. Nobody is replying to any contact or email
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WOO X (@_WOO_X) reportedWOO X, a leading global centralized digital asset exchange, and Payward Services, the B2B infrastructure platform from Payward, the company behind global crypto platform @krakenfx, have signed a Memorandum of Understanding (MOU) with the intent to bring crypto trading to WOO X's European users through Payward Services’ trading-as-a-service offering. Under the agreement, the companies intend to enable spot crypto trading for WOO X’s EU users powered by Payward's regulated European infrastructure and licensing. WOO X would join a growing roster of financial institutions using Payward Services’ trading-as-a-service offering, including bunq, one of Europe's leading neobanks. Risk Disclaimer: The above content is for general informational purposes only and does not constitute legal, investment, or financial advice. We recommend consulting a qualified independent advisor before making any decisions. WOO shall not be liable for any loss or damage arising from the use of this information.
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Edras (@edras6843) reported@krakenfx Can we get our funds that been frozen for 2 weeks. Your scamming your own users do not use this service
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David Bena (@PaperFriendlyNW) reported@cryptoff5 @krakensupport Hi sorry for the inconvenience. Do you still need help?
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Alex (@Alex57924649) reported@krakensupport Kraken has became a joke, I tried to change some info on my account, in an hour I got emails from 3 different agents. Really? Is this customer support? Been a customer for many years and I dont even get a decent resolution to a simple matter with all requested documents sent?
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dennistang (@francistang7) reported@krakenfx @krakensupport any updates for my issue？ ticket NO. 20456010，no official reply on how the process going on！
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kl (@kl100x) reportedIf @pepecoins fixes @getbasedai they truly deserve to be the number one $PEPE coin Especially with recent developments with @krakenfx and Kekspace. After all, they are the first and original Pepe meme coin since 2016 Just hard to support after BasedAI, so we wait and see
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Theoretical Physicist (@Theo_Physic) reported@natsu91170 I have seen somewhere message from moonbeam support that #Kraken won't support GLMR migration, so I just sold mine just in case. But best to ask @krakensupport
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TriumphAnt LY Crypto (@TriumphAntGo) reported@krakenfx how I would fix thee, let us count the ways 1 limit orders should be +/- not + only. Then choose +/- NO default, broken part of @Webot_com 2 should not hide limit behind instant, NO default, choose! 3 a waste, all 1 to3 should be in these bottom buttons, simplified for beginners, as I described above. 4 WHY? How does these help? 3 letters and they do not fit. Too complicated to slide them to the left, or get rid of them, placed by the full name as EVERY other app does
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Reconcile Engineering (@ReconcileEngin1) reported@krakenfx 10 days waiting on your support people/bots to update my email address. Security checks completed and still no access to my account. Come on it’s not that difficult. Just switch off your AI bots for a bit and get me sorted.
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ℂ𝕣𝕪𝕡𝕥𝕠𝔼𝕞𝕡𝕣𝕖𝕤𝕤🤍 (@CryptoEmpressX) reported@HursTanner @krakenfx @krakenpro Really? 👀 Man this World Cup has broken my heart lol
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Andreas (@andreas_europe) reported@krakenfx Let's see if the new app is useable. The actual Android app is slow as f..., quite often freezing and not reacting ..worst Crypto App from all the apps I use.
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Mernsour Verlarrervey (zetarium) | ETHGas ⛽ (@Mernsour345) reported@krakenfx I can't login to my account 😭
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ɱ (@veksonpu) reported@ofrnxmr @krakenfx Never liked kraken. They are the type of exchange that pretends to be privacy-friendly but when the cartel tells them to **** off they actually **** off instead of fighting. Classic btc eth cartel owned exchange. Turns out they are not any different than cb or binance
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Derek (@Derek9o9) reported@krakensupport More customer service reps needed?
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J. Diego | BaltaZa (@BALTAWAT) reported@krakenfx blocked my account for no reason I made a support ticket almost a week ago, and still I don’t have not even a single response. I’m growing to hate this exchange
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nala🐈⬛ ྀི (@1xna0) reported@Cryptic_Web3 @krakenfx @Payward Tokenized stocks are going global. This could reshape how investors access markets
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R 🐙 (@_RahuI) reported@BeastTheMascot @krakenfx wtf, why not me
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Vickie Arrington (@VickieArri10) reportedWhy is @krakenfx withholding my funds for almost 2 weeks now even after escalating my case? This is unacceptable behavior and I demand a response from support staff TODAY!! Holding my funds indefinitely is theft!!