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Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
Problems in the last 24 hours
The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Kraken users through our website.
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Website (33%)
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Login (33%)
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Mobile App (20%)
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Transactions (13%)
Live Outage Map
The most recent Kraken outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Login | ||
| Transactions | ||
| Login | ||
| Mobile App | ||
| Mobile App | ||
| Login |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
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Monkee
(@Monkee620) reported
@krakensupport do you have any customer service left?
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Daniel. R. Silva
(@halleypoker2020) reported
Hi #Kraken, @krakenfx In 2017 I made a BTC transfer to my BCH Kraken wallet and it never came. You answered me that it is not possible to obtain the private key, but I urgently need that money. Can you help me get the 0.16525112 BTC transfer back ??? @krakensupport @jespow 1/4
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The_Serpent
(@HasanMehadi19) reported
@krakenfx Please help me with some money, i am a homeless, my father is sick and i have to pay fees of my younger brother, if you can please help me with some money atleast, i am requesting for some money please help me. My wallet address- TYT692eSbQApVKH32SDFpdCJkkMvnJe1oJ
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Daniel. R. Silva
(@halleypoker2020) reported
I've been waiting for an answer for 7 months. your help please. 4/4 @krakenfx @krakensupport #Kraken #KrakenSuppport @jespow
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Alex Gladstein 🌋 ⚡
(@gladstein) reported
@mt_1466 @krakenfx Do you think it's possible that by that point, the L2s will be sufficiently built out so that it won't be a problem for your daily user? Cash App just added Lightning, for example. As have several major exchanges. We're still early.
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Serg Gulko
(@serg_gulko) reported
@krakenfx 2022 is here. Where are you with Lightning support? Still TBD?
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Jeff Lebowski, Esq.
(@JeffLebowskiEsq) reported
@pawanrising @krakenfx Anyone using Kraken in the UK? 🇬🇧 No issues with GBP transfers from / to UK banks? Is Kraken better than Binance?
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ComeOnMains
(@ComeOnMains) reported
WTF $SGB and @krakensupport still no distribution. Can anyone please explain this @SongbirdComm. This is getting so retarded.
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tavarez.eth
(@jon_tavarez) reported
@Meta Back in August 2021 I decided to upgrade my mobile device. And although everything should have been restored from backup to the new device, I lost access to my 2FA login. I reached out to @krakenfx and they almost instantly verified me and reset my 2FA...
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Boethius
(@BOETHIUS10) reported
@blebrock92 @FlareNetworks @krakenfx **** exchange promised to give us sgb announced it and still waiting
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Tony
(@MightyMouseGym) reported
@krakenfx Are my funds live now? If I need to buy something on kraken or deposit money there’s never an issue, but when I am trying to get MY own funds it’s an issue?
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CheerUpHumanity
(@CheerUpHumanity) reported
@JingleNutNFT I'm a big fan of @krakenfx. Top service and a lot of security measures. They care about crypto and their customers.
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Benjamin Samuels
(@thebensams) reported
With that in mind @krakenfx, please don't publish youtuber-informed "intelligence reports" unless you're actually going to do due diligence and consult experts. It makes a ton of problems for people trying to keep their friends and family from buying into a worthless shitcoin
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sprouttest - pluto
(@Pluto__007) reported
@krakensupport help
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Krrimo
(@k2rimo) reported
@krakenfx But cardano is a dead project price keep going down 😱😱😱
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Threshold
(@BTCknow1) reported
@LimitlessXBT @krakenfx I had a hard time for a couple years with all their cryptowatch execution errors and sync issued between the 2 platforms. By the time they got fixed they removed margin for US customers and that was the end of it for me. If im gona try spot only I'd rather get the liquidity on CB
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Lessie Burch
(@LessieBurchsaLT) reported
@danheld @krakenfx Crypto millionaires will be the greatest philanthropists the world have ever seen. We know what it's like to have nothing. I'm still working a minimum wage job in discount store despite gaining heavily from crypto. Follow @vipjaycoinpump for guide on #Btc earning tips,& tweets
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Goldstar Africa
(@goldstarafrica) reported
@krakenfx New Yorkers can trade here hope the company is working on it?
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NoWind
(@_NoWind_) reported
@FlareNetworks @SparklesNFT Sadly our $sgb is still locked up by @krakenfx and we can test ****. Meanwhile they are swarming the exchange with tens of Polkadot tokens… Where is the free market ecosystem? It is all BS.
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Dipset 🌕🌊
(@DipsetLoei) reported
@DonnieBigBags @krakenfx @MoonsamaNFT Maybe mention how everyone else is trying to bring the Metaverse in VR, which will be limited only to people with expensive PCs, but you're bringing to mobile. So everyone in the world can access it.
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Colin | Professional (🦧,🦍)
(@ColinLieb) reported
@0xBender Same thing (w/o the re-login) happens with the @krakenfx app 🙉
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Pocketfighter13
(@PocketFighter13) reported
@krakenfx Been trying to connect three different bank accounts and none of them will work with your app I’m sure I’m not the only one having this problem
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Craig Warmke
(@craigwarmke) reported
@nic__carter @krakenfx @ArmaninoCrypto It's hard to make the "shadowy super coder" remarks and rail on customer protection when the industry is providing more transparency than anything in the legacy system.
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Емил Самсаров
(@emilsamsarov1) reported
@krakenfx @MakerDAO @TheSandboxGame Make a place for $WAXP guys. If something is working and devs build games on daily bases it deserves place under the old sun.
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It's Different this Time
(@OdiousDebt) reported
@nic__carter @krakenfx @ArmaninoCrypto Now let's see if Coinbase or Binance are able to show proof of reserves for all their customer accounts, lol
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Chris Sandro
(@sandrocjd) reported
@RetoBcn @krakenfx @akashnet_ I staked mine in Cosmostation, they have support for Ledger hardware wallet.
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rashad
(@rashad_xo) reported
There are a lot of potential winners in this category - but I think @krakenfx might just have the absolute worst sign-in/login UX I've ever seen. Incorrect error messages, "approving devices" and having to login twice? 🤮 c'mon guys
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Donnie the Builder
(@DonnieBigBags) reported
In just under an hours time I will be going on the @krakenfx parachain's podcast. Not sure if it gets livestreamed or goes directly to Youtube. Let me know what I should mention. I'm definitely going to be covering what I've been working on w/ @MoonsamaNFT
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BTC5Ever
(@BTC5EVER) reported
@danheld Been on @krakenfx since Jan 15, 2021 and traded almost $5M in that time. But if you-as Director of Growth Marketing-can't understand that this is not an issue of censorship but rather an issue of disinformation and responsibility of platform, then I'm over Kraken's exchange. GL.
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Threshold
(@BTCknow1) reported
@LimitlessXBT @krakenfx I had a hard time for a couple years with all their cryptowatch execution errors and sync issues between the 2 platforms. By the time that got fixed they removed margin for US customers, and that was the end of it for me. If trading spot only, I'd rather get the liquidity on CB.