Mass Effect Andromeda

Mass Effect Andromeda Outage Map

The map below depicts the most recent cities worldwide where Mass Effect Andromeda users have reported problems and outages. If you are having an issue with Mass Effect Andromeda, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Mass Effect Andromeda users affected:

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mass-effect-andromeda Hero Image

Mass Effect: Andromeda is an action role-playing video game developed by BioWare and published by Electronic Arts for Xbox One, Microsoft Windows and PlayStation 4.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Mass Effect Andromeda Issues Reports

Latest outage, problems and issue reports in social media:

  • angyeliz Angy P (@angyeliz) reported

    @masseffect @bioware @EA when can we expect a patch to play the game on XBox to fix the black screen? No headphones or any accessory being used.

  • ozonicsgaming OzonicsGaming #blacklivesmatter (@ozonicsgaming) reported

    We are back live internet issues blah still playing that Mass Effect 1 LE

  • naslacker Patrick (╯°□°）╯︵ ┻━┻ (@naslacker) reported

    Omni-Gel, when you need to fix a flat or break in to a high security building, we’ve got you covered in Omni-Gel. #MassEffect

  • Tvgoldplay Tvgoldplay (@Tvgoldplay) reported

    @EAHelp I have a problem with Mass Effect Andromeda. When i start the game i get the message when it is trying to connect : Missing Online Access.

  • seanlance77 Sean Lance (@seanlance77) reported

    @OmriORielly @masseffect I found a solution: If I start the game using the keyboard and mouse for input, then turn on the controller after the game has started, there's no further issue.

  • TheOnlyResh Brandon Reshetar 🎮 Returnal (@TheOnlyResh) reported

    To try and respawn it, I ran back inside, ran back outside, went back to Normandy then back to garage, even went to a different planet and used the Mako there and then came back to Noveria, and it’s still not there. Anyone else have this problem? @bioware @masseffect 2/3

  • zfreakingb Sweater Wearing Villain (@zfreakingb) reported

    Really unhappy with how my Mass Effect character looks so now I'm gonna have to restart my save so I can fix it

  • HiroXD5 HiroXD🔞(👉👈🥺) (@HiroXD5) reported

    I don’t know what’s going on I’m trying to boot up mass effect the legendary edition buts it’s not working I can’t get past the title screen which sucks I’m gonna keep trying I hope it’ll work

  • BeVoto Martimian (@BeVoto) reported

    @masseffect Please fix this awful sound issues on consoles. The game looks like there’s no music at all and off scene dialogues are too quiet and at the same time the shooting sounds are too loud. Original ME games doesn’t have same issues!!!

  • iris_caldor Iris @ FFXIV | CEO of ******** 🇺🇸🇯🇵🇹🇼🏳️‍🌈♀ (@iris_caldor) reported

    Additionally: - MAJOR syncing issues between dialogue and mouth movements in cutscenes. This isn't just a half second difference, this is characters moving their mouths for 10 seconds, then closing them, then the dialogue for that animation kicks in. @MassEffect

  • Ibin_Nawtee Mark (@Ibin_Nawtee) reported

    @Captain_Posty @masseffect I know. I use the Xbox wireless headset and Mass Effect was crashing constantly on launch this morning. I turned off the headset and it worked fine so I checked online and other people have had the same problem. Crazy. Hope you can play now anyway.

  • d4rkfallen Michael Bryant (@d4rkfallen) reported

    @masseffect I'm running into issue on series x where dialogue usually the ambient dialogue like in the elevator or when approaching npcs on citadel has become really quite. I've adjust the sliders every which way I can & the settings on my tv. It's not always but often enough

  • SkyllianReave 💉 Immunized Simp 💉 (@SkyllianReave) reported

    ...and ofc bc of all the Mass Effect **** with this account. Lmao. I'm biased. But idk. I'm gonna think about it. It's more trouble to constantly switch accounts and remember what goes where... So maybe over time I MIGHT just.... Change everything to this? Hmm

  • Ibin_Nawtee Mark (@Ibin_Nawtee) reported

    @Captain_Posty @masseffect There is a known issue that crashing occurs while using wireless headsets.

  • bywillborger Will Borger (@bywillborger) reported

    @Otto_Kratky Mass Effect's problem is that it came out a year after Gears of War and its combat is everything Gears did except worse. 2 and 3 are better, but it's really telling that it took 3 games to get their combat to something Epic figure out in 06.

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