Mass Effect Andromeda

Mass Effect Andromeda Outage Map

The map below depicts the most recent cities worldwide where Mass Effect Andromeda users have reported problems and outages. If you are having an issue with Mass Effect Andromeda, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Mass Effect Andromeda users affected:

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Mass Effect: Andromeda is an action role-playing video game developed by BioWare and published by Electronic Arts for Xbox One, Microsoft Windows and PlayStation 4.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Mobile, AL 1
Leeds, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Mass Effect Andromeda Issues Reports

Latest outage, problems and issue reports in social media:

  • JoeAlphaPrime Jawlee (@JoeAlphaPrime) reported

    @larkinloverules Was the only way to get any help from EA Support to fix one problem I was having with my copy of Mass Effect 3.

  • Mr_Korzack Mr_Korzack (@Mr_Korzack) reported

    @agbnufc_ It's been sadly coming for a few years, what's not a cash-grab is rushed out for pre-orders with the 'Sod it, if it turns a profit we can fix it later' attitude. Might pick up the mass effect remaster but of new releases that's about it

  • Zeoran Mark Schamber (@Zeoran) reported

    @BioWareGear @masseffect What's the point since you don't actually SHIP anything? I placed an order for a jacket (because it's cold) THREE WEEKS ago and it hasn't even shipped yet. And all I get from your "customer service" is excuses about it being the holidays, which doesn't account for THREE WEEKS!

  • TheGreatGenku Michael Zamora (@TheGreatGenku) reported

    Hey.. @EAHelp: having an issue with @masseffect Legendary Edition on Steam not reading my properly connected Xbox Controller via Bluetooth. it keeps flickering between controller and keyboard inputs.

  • 1SG_Chris Chris Teal (@1SG_Chris) reported

    @Radical618 My primary issue with mass effect andromeda was that player choices do not have much of an effect on the outcome. I did two play throughs and the end result was almost exactly the same. I specifically speed ran through and was a jerk and the cuscenes were almost the same.

  • Zeoran Mark Schamber (@Zeoran) reported

    @BioWareGear @masseffect What's the point since you don't actually SHIP anything? I placed an order for a jacket (because it's cold) THREE WEEKS ago and it hasn't even shipped yet. And all I get from your "customer service" is excuses about it being the holidays, which doesn't account for THREE WEEKS!

  • c4credit c4credit (@c4credit) reported

    I wonder if the reason I like Mass Effect 2 so much is because the whole squad is nothing but broken people. In doing the loyalty missions, they all develop so much. Well, most of them. Jacob still sucks.

  • Zeoran Mark Schamber (@Zeoran) reported

    @BioWareGear @masseffect What's the point since you don't actually SHIP anything? I placed an order for a jacket (because it's cold) THREE WEEKS ago and it hasn't even shipped yet. And all I get from your "customer service" is excuses about it being the holidays, which doesn't account for THREE WEEKS!

  • TacoSesh Taco sesh (@TacoSesh) reported

    Guys I just realized that since I’m not working out today I have to go home and play mass effect 3 on my brand new 55 inch TCL Series 6 TV omg this is so sad how will I ever recover from this 😭😭😭😭😭😭

  • NigelTheLondon Jagerfish (@NigelTheLondon) reported from Shelby, Michigan

    I think I’m done with Outer Worlds. I’m level 24 and didn’t even get to Byzantium. I’m playing on hard but I don’t think that’s the issue. It’s not truly open world like Fallout, and it’s not truly narrative driven like Mass Effect. It was fun while it lasted at least.

  • smudgedhorizon N7 Niki🪐 (@smudgedhorizon) reported

    @Wilthethrill007 @masseffect Same! The remaster is fantastic, I just had a couple of very minor visual bugs & some audio issues where lines of dialogue showed up on the subtitles but were not actually voiced.

  • Zeoran Mark Schamber (@Zeoran) reported

    @BioWareGear @masseffect What's the point since you don't actually SHIP anything? I placed an order for a jacket (because it's cold) THREE WEEKS ago and it hasn't even shipped yet. And all I get from your "customer service" is excuses about it being the holidays, which doesn't account for THREE WEEKS!

  • dubious_space Dubious Space Hamster (@dubious_space) reported

    @LittleMiss_F @DefinitelyKrios Yeah, I haven't messed much with the settings, I mostly just dove headfirst into the Mass Effect/Dragon Age posts to see what would happen and met a lot of fun, passionate nerds while doing so. No one as ever mentioned any issue of me being a rando, or made me feel unwelcome.

  • AlphaNine2 Alpha_Nine (@AlphaNine2) reported

    God am I so annoyed with mass effect 2, I don't know what I'm doing wrong! I just want Kelly to feed my damn fish is that a problem? (Tried going the friendly route twice, now I'm on a third playthrough "romancing" her and its still not working)

  • AlcatorSK Alcator (@AlcatorSK) reported

    @masseffect Where can we find patch notes for post-release patches? I'm curious whether specific issues were addressed already.

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