Mass Effect Andromeda

Mass Effect Andromeda Outage Map

The map below depicts the most recent cities worldwide where Mass Effect Andromeda users have reported problems and outages. If you are having an issue with Mass Effect Andromeda, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Mass Effect Andromeda users affected:

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Mass Effect: Andromeda is an action role-playing video game developed by BioWare and published by Electronic Arts for Xbox One, Microsoft Windows and PlayStation 4.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Mass Effect Andromeda Issues Reports

Latest outage, problems and issue reports in social media:

  • svnzaki Sono (@svnzaki) reported

    @bioware @masseffect I‘d love to but not mentioned AVX requirement for the CPU seems to prevent me from playing. Either fix that or make it an official system requirement, so people like me with an slightly outdated CPU don‘t waste money on this.

  • ShadowSkil1 ShadowSkill (@ShadowSkil1) reported

    @masseffect Are you all going to fix the broken ultra widescreen on PC? People shouldn't need to mess with config files and turn off anti-aliasing to make it work.

  • grinfelde_ieva Ieva Grn (@grinfelde_ieva) reported

    @ChaeDean_06 @bioware @masseffect I hadn’t seen that MELE works only on windows 10, I have 7. Maybe you have the same problem?

  • HOBBlTS kaylen 🦇 (@HOBBlTS) reported

    @AskPlayStation hi, so i tried to download mass effect LE on my ps4 today, but it stops downloading and gives me a ce-30005-8 error every time. i tried safe mode 5 and turning off & unplugging the console for a while, but nothing works :( not sure what to do now

  • magikmike83 Mike O. (@magikmike83) reported

    Well, just learned Mass Effect Legendary Edition crashes on Xbox is you have a wireless headset in use...wish I'd have known that before doing a restart and then deleting and downloading it again. Hope they fix this soon.

  • ChaoticMerc ShadowCyborg (@ChaoticMerc) reported

    So apparently ME2/3 saves work on Mass Effect LE BUT ME1 has a new format. Tho i see that one of my saves heads is broken. i think its due to using ALOT. no idea tho

  • HOBBlTS kaylen 🦇 (@HOBBlTS) reported

    @EAHelp hi, so i tried to download mass effect LE on my ps4 today, but it stops downloading and gives me a ce-30005-8 error every time. i tried safe mode 5 and turning off & unplugging the console for a while, but nothing works :( not sure what to do now

  • darkanda316 Brian Bettencourt (@darkanda316) reported

    @masseffect I like the game and upgrades but it still suffers from the same problems the ps3 ones do and now a lot of the mouths don't look like they even open ....

  • dsptweetbot2 DSPTweetBot - PTA (@dsptweetbot2) reported

    TheyCallMeDSP: NOTE: If any of these Mass Effect 1 LE vids get muted, blocked or taken down, I apologize in advance. Apparently nobody is sure if the music is going to get claimed or cause DMCA issues. I HOPE NOT bc today's stream was great!

  • ItsMeJACOBO_ ItsMeJacobo (@ItsMeJACOBO_) reported

    @JayShockblast I'm having trouble getting into Mass Effect. Is it just me or does it feel slow? I guess it might be because it's an older game and it doesn't have all of the mechanics that newer games do.

  • ShadowSkil1 ShadowSkill (@ShadowSkil1) reported

    @EAPlay @masseffect Are you all going to fix the broken ultra widescreen on PC? People shouldn't need to mess with config files and turn off anti-aliasing to make it work.

  • DigitalTattoo Absolution (@DigitalTattoo) reported

    @ZhugeEX Or, refactor Game Pass for more incentives. I.e: Allow users to purchase new 3rd party games at a discount with Game Pass instead of simply renting. ($35-40 usd for resident evil VIII, Mass Effect trilogy, etc). That wouldn’t fix xbox games playable on pc tho. —>

  • ncarvern913245 Nathan Carver (@ncarvern913245) reported

    @TheyCallMeDSP: NOTE: If any of these Mass Effect 1 LE vids get muted, blocked or taken down, I apologize in advance. Apparently nobody is sure if the music is going to get claimed or cause DMCA issues. I HOPE NOT bc today's stream was great!

  • itshellareal Simone Pearson (@itshellareal) reported

    @masseffect Actually it's been a nightmare so far. I still can't get the game to launch from origin. Just see the syncing screen, the back to the origin launcher. Fix it

  • MrRobRoberts rob roberts (@MrRobRoberts) reported

    Mass Effect Remaster looks great and all but as I got towards the end of Eden Prime my series x crashed. Between this and the installation issues I’m thinking this is just yet another ******* BioWare game that wasn’t ready to be released yet. 😐

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