Mass Effect Andromeda

Mass Effect Andromeda Outage Map

The map below depicts the most recent cities worldwide where Mass Effect Andromeda users have reported problems and outages. If you are having an issue with Mass Effect Andromeda, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Mass Effect Andromeda users affected:

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Mass Effect: Andromeda is an action role-playing video game developed by BioWare and published by Electronic Arts for Xbox One, Microsoft Windows and PlayStation 4.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Binghamton, NY 2
Shrewsbury, England 2
Stoke-on-Trent, England 1
Reading, PA 1
Spokane, WA 1
Aveiro, Distrito de Aveiro 1
Rochester, MN 1
Rolla, MO 1
Chicago, IL 1
Norsborg, Stockholm 1
Pembroke Dock, Wales 1
Hamilton, Scotland 1
Newark, DE 1
Owings Mills, MD 1
Austin, TX 1
St. Louis, MO 1
Villanova, PA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Mass Effect Andromeda Issues Reports

Latest outage, problems and issue reports in social media:

  • Drogg5 Drogg (@Drogg5) reported

    @masseffect Is anyone else getting tired of games being released that don’t work? The last 3 games I’ve bought have all had problems, it’s criminal that this is the new norm.

  • djknittle Damon J Knittle (@djknittle) reported

    @masseffect so i discovered it was my joystick being plugged in, causing all the issues. as soon as i unplugged my joystick, the mouse and keyboard showed up, WOOT!!! having a joystick plugged in should cause this problem though, and needs to get fixed.

  • Laughsatsunrise Laughs at Sunrise (@Laughsatsunrise) reported

    Mass effect beating resident evil village at sales show players want mass effect and that if bioware stuck to its guns and put time and effort to fix Andromeda, it wouldn't have damaged the franchise name. Instead studio got disbanded, anthem became the next game to be abandoned

  • TanookiSage Adam ☕️ (@TanookiSage) reported

    Okay, after some Google searching, good to know that I don't actually need to use the data disc included with the Mass Effect collection, since I can just download everything from the launch menu without any problems. Got it.

  • Jackhammer_Rage Jackhammer Rage (@Jackhammer_Rage) reported

    @masseffect Any chance you guys can fix the surround mixing on PS5? All dialog and gunfire comes from rear speakers. @bioware

  • themtilhan mtilhan (@themtilhan) reported

    When I see the issues Mass Effect Legendary Edition has on PC port, it makes me glad that I did not preorder. I wonder when are the studios stop just copy paste the console versions to PC. Astonishing that even Bioware does that.

  • Darksonic22 Jake (Nerdy Bird Games 🦉) (@Darksonic22) reported

    Turns out Xbox is fine, the controller had sync issues, phew, I can still enjoy Mass Effect this weekend.

  • hippyadam hippyadam (@hippyadam) reported

    I know everyone is playing resident evil and mass effect but the new #SubnauticaBelowZero is bloody excellent. Fixes the main issues of the first game and lots of improvements including a map. Really liking the frozen wastes setting too.

  • TheLudensAtlas Laws ✨ @ #MassEffect 🪐 (@TheLudensAtlas) reported

    Joker has NO confidence issues whatsoever, like that guy doesn't need a hype man, he's his own hype man. #MassEffect

  • Edd_1912 Edward Dolding (@Edd_1912) reported

    @eneba_games Your advertising Mass Effect 3 yet those of us who have pre-ordered from you still do not have our keys to activate the game, one day after realise... not great service buy else where.

  • Prophet_CN7 Prophet (@Prophet_CN7) reported

    @4imrBambi @EAPlay @masseffect thx - but I finally found out what was causing the problem. I had a windows update yesterday. 3 or 4 updates. I went into the update-history and deleted them (except one that was not possible). Now its ok. BUT, fps are BAD - REAL BAD :-( .

  • THOMASNATOR ENDPOGGER HYPE (@THOMASNATOR) reported

    @CmdrNinja i mean your prof pic has stayed the same for a god damn while. Problems or no, Ninja likes his Mass Effect.

  • Mass_Effected Connor Tomlinson (@Mass_Effected) reported

    Five hours into @masseffect: Legendary Edition, and Mass Effect 1 runs buttery smooth. @bioware have pulled off something really special with this remaster. If anything, it's too enjoyable: removing all the performance issues has made Ibsanity difficulty too bloody easy.

  • deCode666 deCode (@deCode666) reported

    @michalpg Oh, and couple of issues: 1. it saves the shots in .bmp 2. it doesn't remove the photo mode UI (which is completely ridiculous) Come on, @masseffect , what were you thinking?! @WoodyWoodChoppr , keep this in mind, mate, of you're playing on PC.

  • deadweight_36 Deadweight36 (@deadweight_36) reported

    @masseffect I made it crash 4 hours in. Apparently you didn’t expect me to run back down the hill after the cutscene next to the dig entrance on Therum.

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