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Mass Effect Andromeda

Mass Effect Andromeda Outage Map

The map below depicts the most recent cities worldwide where Mass Effect Andromeda users have reported problems and outages. If you are having an issue with Mass Effect Andromeda, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Mass Effect Andromeda users affected:

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Mass Effect: Andromeda is an action role-playing video game developed by BioWare and published by Electronic Arts for Xbox One, Microsoft Windows and PlayStation 4.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Mass Effect Andromeda Issues Reports

Latest outage, problems and issue reports in social media:

  • Didact343
    Trails Dad (Mass Effect arc) (@Didact343) reported

    @masseffect Wait, you've fixed the headset crash issue but it's still an issue? What?!

  • SovietJazzLord
    Jazz (@SovietJazzLord) reported

    @masseffect There is an issue in Mass effect 1 (pc) that when you execute the mindless aliens in the research base mission (Virmire?) Your game shits the bed and plays in a full 10fps. Reloading that exact save doesnt help. You have to backtrack.

  • serperior83
    . (@serperior83) reported

    @RGamerB_ Just saw the Digital Foundry video. Higher framerate options aren’t worth it to me if it fluctuates how it does in Mass Effect. Looks awkward and feels like the game could crash at any minute.

  • LegendaryYeet
    Ace (@LegendaryYeet) reported

    @masseffect @bioware Silent mouse acceleration fix for ME1? Cause its not in the patch notes. 😔

  • ArielethePotato
    Ariele 🍠 (@ArielethePotato) reported

    @masseffect Question to the peeps in this thread. Did you buy through Steam or Origin? I had massive FPS issues in ME3 with the Steam edition because of forced Origin overlays (and ended up delinking it) so I was curious if that's still a thing.

  • WinterZeph
    Zeph 🦋 (@WinterZeph) reported

    @masseffect does this fix the dialogue issue on the PlayStation where dialogue lines will skip part way through the line to the next part?

  • SeanChriscole
    Sean Chriscole (@SeanChriscole) reported from Salford, England

    @masseffect Take a look at Feros and the two female characters near the water pump in Zhu's Hope. They like to glitch out and face the wrong way when being spoken to.

  • Garbsy
    Tom Garbutt (@Garbsy) reported

    Tbh the only problem with Mass Effect Legendary Edition is that it’s just making me want a KoTOR remaster even more than before 😭

  • Lt_Cawley
    LieutenantCawley (@Lt_Cawley) reported

    @masseffect Great work on the first game. Absolutely loving it so far. Can we get a fix for the Spectre gear disappearing? I have max money in the game and still it hasn’t appeared.

  • DoesN0t
    TigerDoesNotLikeSherman (@DoesN0t) reported

    @4emielreeegis @masseffect You mean the Mako? Easy fix just hit pause then hit return to Normandy then go back to the planet you were exploring on.

  • deathorwhisky
    hyperion. (@deathorwhisky) reported

    @AskPS_UK So I'm on a PS4 pro but I've tested it on my OG PS4 and got the same issue, it's Mass Effect Andromeda. I loaded it up for the first time in years and got a message saying "The data required to load save file is still being installed"...

  • Sawyer1331
    Son of Sparda (@Sawyer1331) reported

    @masseffect Please fix/improve the audio mixing in Mass Effect 1 on consoles. I can barely play the game because of that.

  • FutureRetroVibe
    FutureRetroVibe (@FutureRetroVibe) reported

    Is someone else having a problem to launch @masseffect 1 on Steam after today's fix? I can't resume my saved game... @bioware #MassEffect @Steam #Steam

  • My0wnTwoHands
    Bendablefeast (@My0wnTwoHands) reported

    @EAHelp Connecting? I can't even get my game to launch? When will you fix Mass Effect legendary on origin?

  • madame_minx
    🔴🔴🔴Mme.Minx🔴🔴🔴 (@madame_minx) reported

    ESO Server down, 7 GB Mass Effect Update.... Orrrrrrr, dann halt Netflix 😶

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