Mass Effect Andromeda

Mass Effect Andromeda Outage Map

The map below depicts the most recent cities worldwide where Mass Effect Andromeda users have reported problems and outages. If you are having an issue with Mass Effect Andromeda, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Mass Effect Andromeda users affected:

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Mass Effect: Andromeda is an action role-playing video game developed by BioWare and published by Electronic Arts for Xbox One, Microsoft Windows and PlayStation 4.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Mass Effect Andromeda Issues Reports

Latest outage, problems and issue reports in social media:

  • Khaeilyn Lizard machine 🔞 (@Khaeilyn) reported

    Why is Mass Effect 1 not working I paid full price for Legendary Edition and you're really gonna hit me with that black screen bs?

  • JamieH7989 Jamie Horton (@JamieH7989) reported

    @EAHelp @electronicarts I’m having trouble signing in to play my ps4. It said account is blocked but I haven’t used my EA for a few months, confused as to why I’m blocked, I have raised a case but no reply which is a shame as looking forward to playing mass effect & battlefield.

  • Devilturnip Devilturnip🌿 (@Devilturnip) reported

    One Mass Effect issue that's not been addressed: Why do I have to do a minigame to survey plutonium? Why is it the same minigame I do to unlock chests? Why do I have to do this minigame all the time?

  • ultimataco Gabriel (@ultimataco) reported

    Not sure if it’s cause I’m playing on a base ps4, or just an issue with mass effect 1. And most of these glitches were AFTER the newest patch. No where near as bad as the glitches in andromeda, but it’s still somewhat annoying

  • SeriousAverage SeriouslyAverageGamers (@SeriousAverage) reported

    @MckKirk Mass Effect God of War Red Dead Redemption 2 GTAV Crash Bandicoot 1 Any 3D Mario game, but probably Galaxy Dishonored 2 TLOU2 Halo Combat Evolved Need For Speed: Most Wanted (the OG) Bit of a weird list, but these are the immediate 10 that jumped into my brain!

  • BigheadedDerek Bigheaded (@BigheadedDerek) reported

    @Optimus_Code I just have trouble accepting anything before I see it. Despite not being likely, established franchises can always have their downfall, like mass effect andromeda.

  • RoninStrife RoninStrife "The Ghost" of Tsushima (@RoninStrife) reported

    @E3waitfor2020 THQ will take money from anywhere, clearly their doing it on a game by game basis. Last weeks ME: Legendary Edition afterall has a similar issue to this. An "Exclusive" 120fps next gen patch for Series X, but PS5 only plays Mass Effect in PS4 pro mode. Coincidence?

  • DeadlyBeast205 KidProdigy 🕺🏾 🤟🏾🕹™️ (@DeadlyBeast205) reported

    I know a lot of people don’t like Ashley from Mass Effect but you not gonna send me death threats over a video game character. That **** isn’t cool. I don’t give a damn who you are and I have no problem with turning you into the police. Over a video game character bro?! Smh

  • Neuro134 Neuro (@Neuro134) reported

    @masseffect I don't suppose you can add an option to adjust screen size, I'm having some serious cut off issues in mass effect 3, I can't see the full dialogue wheel

  • EliasXX19 EliasXX (@EliasXX19) reported

    @masseffect Playing the legendary edition on Xbox One X and the dialogue audio cuts off at the end. It's really REALLY annoying! Is that something you can fix, please?

  • samcaseys samantha mulder 🛸👽✨ (@samcaseys) reported

    🗣🗣🗣 HOW DO I GET OFF FEROS THE ELEVATOR IS BROKEN #MassEffect

  • Sm0kal0ke Smokaloke (@Sm0kal0ke) reported

    @Unit06 My brain is having trouble understanding. Damn you, Mass Effect

  • ShadowFoxxs Hanzo Hayabusa (@ShadowFoxxs) reported

    i forgot how hard it is to make a good custom character in Mass Effect when i got into Mass Effect 2 they let me fix the issues i had done so i did spend about 2-3 hours doing just that wow time flys LMAO worth it i like how he looks now tried to make him look like me <3 :3

  • ForrestFurst Forrest Lee (@ForrestFurst) reported

    Mass Effect has got me thinking about this again. A lot of changes could have made that trilogy even better. I struggle with this. I often see so much potential in a work's premise. It's so easy to go back and "fix" said works with 20/20 Hindsight but that isnt what was released

  • Pixel_Maniac Scott Wilson (@Pixel_Maniac) reported

    @masseffect @EA In Mass Effect 3 playing on PC on a 165Hz monitor, the shields don't recharge. Have to reduce the frame rate to 120Hz. Can you provide a fix please? I've paid 60€ for a remaster that doesn't work on modern hardware. Other users on Steam have reported this too.

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