Mass Effect Andromeda

Mass Effect Andromeda Outage Map

The map below depicts the most recent cities worldwide where Mass Effect Andromeda users have reported problems and outages. If you are having an issue with Mass Effect Andromeda, make sure to submit a report below

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Mass Effect Andromeda users affected:

Less
More

mass-effect-andromeda Hero Image

Mass Effect: Andromeda is an action role-playing video game developed by BioWare and published by Electronic Arts for Xbox One, Microsoft Windows and PlayStation 4.

Map Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Mobile, AL 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Mass Effect Andromeda Issues Reports

Latest outage, problems and issue reports in social media:

  • Migedio09 James Nauyokas (@Migedio09) reported

    @masseffect so I went to start playing ME Legendary Ed. this morning on Xbox One X and the game crashes every time I "press any button". I have uninstalled and reinstalled and still have the issue. Purchased game through Xbox Store. Any help would be great.

  • JahimTheCreator Jah Jean-Noel (@JahimTheCreator) reported

    So @Steam I took the day off to play @masseffect #MassEffectLegendaryEdition and still don't have access. #FixIt I WANT IT FIX NOW #temperTantrum

  • Detektiv1702 Ronny Neumann (@Detektiv1702) reported

    @bioware are you planning on releasing a fix for the eyes in mass effect? They are missing depth which was present In the old version (looks like the iris is painted on instead of behind a curved corneal and they are extremely bright, it’s present in all videos and on my copy :(

  • yunanoire Yuna @ FFXIV Brainworms (Savage) (@yunanoire) reported

    I'm trying to hold back from buying Mass Effect Legendary Edition JUST IN CASE there are some big problems with it, but let me tell you, it is becoming a struggle to resist.

  • AdamTho88718953 Adam Thompson (@AdamTho88718953) reported

    @masseffect @bioware @XboxSupport hi there’s a issue with series X and official Xbox headset and loosing sound, worked for awhile and now I have no sound at all 😔 #MassEffectLegendaryEdition

  • GibbsJeff Jeff Gibbs (@GibbsJeff) reported

    @EAHelp Xbox one x. It basically crashes at the start. No error message. I disconnected my headset and tried again. Got a little further and then while it was trying to load into mass effect 1 it crashed again.

  • CyberLin93 Aaron Lin (@CyberLin93) reported

    @XboxSupport hi I have bought mass effect legendary addition. I launch it and get tothe title screen I click any button to start it and it goes straight back to the dashboard can’t seem to fix the issue.

  • jarbenmate Mr Halo (@jarbenmate) reported

    I have been playing Mass Effect all day. The changes to the combat are great, game still suffers from some poorly designed combat arenas though. Those are problems that existed before though, they are made better with the changes to combat.

  • tolyoOfficial Tolyo the Annie Leonhardt simp (@tolyoOfficial) reported

    Mass Effect Legendary Edition is literally unplayable bc I have a wireless headset. Try to get into the game with it turned on? That's a crash. Turn it back on once I'm through the main menu? The game doesn't respond to my controller now. How do you have a day 1 launch this bad?

  • Adamanthen Adamanthen@Home (@Adamanthen) reported

    If anyone is having trouble getting Mass Effect Legendary edition to start on an Xbox, unplug any accessories attached to the console. #MassEffectLegendaryEdition

  • JohnSmaele john de smaele (@JohnSmaele) reported

    @macwalterslives Just started playing on me1 on the new upgraded version on the ps4 pro so much has been done to fix or upgrade the mako and everything about the first MassEffect game hope it returns in ME5 as it wasn’t used in me2 and me3

  • axelmininoopy Axel Skorpiyon (@axelmininoopy) reported

    @XboxSupport I Hope you'll help me. When I'm on the title screen of @masseffect legendary edition, with my main account , I'm automaticaly kick out of the game and back to the xbox menu when I press a button. If i take my other account, there is no problem.

  • thiel_curtis Curtis Thiel (@thiel_curtis) reported

    @XboxSupport has anyone else reported having problems getting passed title screen on mass effect legendary edition?

  • Suho_Meso1 Suho Meso (@Suho_Meso1) reported

    @Juhrer @masseffect It said the 15th for me too, im not sure if its a glitch or not, but it says the 14th now. It should actually release at about 10:00AM EST and you’ll be able to play then.

  • CockneyCharmer Sean T (@CockneyCharmer) reported

    @XboxSupport @masseffect erm...just to make you aware, if you have the Xbox Wireless Headset on as you fire up the launcher for #MASSEffectLegendaryEdition on #XboxSeriesX it will crash to dashboard when you press A???? Random

Map Check Current Status