Mass Effect Andromeda

Mass Effect Andromeda Outage Map

The map below depicts the most recent cities worldwide where Mass Effect Andromeda users have reported problems and outages. If you are having an issue with Mass Effect Andromeda, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Mass Effect Andromeda users affected:

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Mass Effect: Andromeda is an action role-playing video game developed by BioWare and published by Electronic Arts for Xbox One, Microsoft Windows and PlayStation 4.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Mass Effect Andromeda Issues Reports

Latest outage, problems and issue reports in social media:

  • Zeoran Mark Schamber (@Zeoran) reported

    @BioWareGear @masseffect What's the point since you don't actually SHIP anything? I placed an order for a jacket (because it's cold) THREE WEEKS ago and it hasn't even shipped yet. And all I get from your "customer service" is excuses about it being the holidays, which doesn't account for THREE WEEKS!

  • CarlosMendoza_9 Carlos Mendoza (@CarlosMendoza_9) reported

    @RGT_85 A far less broken game than Anthem, Fallout 76, Mass Effect Andromeda, GTA trilogy, Battlefield 20IForgotTheYear. That and it's the only game that is near complete but got released unfinished and broken unlike the games i mentioned, not even half complete and released broken.

  • Zeoran Mark Schamber (@Zeoran) reported

    @BioWareGear @masseffect What's the point since you don't actually SHIP anything? I placed an order for a jacket (because it's cold) THREE WEEKS ago and it hasn't even shipped yet. And all I get from your "customer service" is excuses about it being the holidays, which doesn't account for THREE WEEKS!

  • Ofdinosanddais1 🎄Arlo🎄 (@Ofdinosanddais1) reported

    Me, playing mass effect: I will always pick the paragon option Also, me: *picks the disconnect option when talking to the council over comms*

  • MoxieRocker Moxie (@MoxieRocker) reported

    @ethoz787 Honestly even with all the launch issues, it's still the best futuristic RPG on the market right now in my opinion. And I'm a Mass Effect junkie. For people to be pissed about game breaking bugs, that is completely justified. But the actual game, without the bugs, is amazing.

  • Blok48818271 B.lok (@Blok48818271) reported

    @FullMetalYoukai By that logic Mass Effect:Andromeda and Xenoblade X are the same game ( even then there is a lot of similar problems between both of them).

  • McdoozyGuy Ryan (@McdoozyGuy) reported

    @Rimesy_ @EAHelp If they don’t overturn my ban or refund me, I’m pirating the next Mass Effect. No problem admitting it. They steal from me. I steal from them.

  • GrantRencourt Grant Rencourt (@GrantRencourt) reported

    Have downloaded the Mass Effect Legendary edition. This will be my third attempt to try and get into the series. Hopefully the remaster fixes the biggest issues I have with the game. Which is mostly centred around the first game and it's awkward combat system.

  • nicoletters Dr. Nicolette, Himbologist ⋆ (@nicoletters) reported

    yes I’m replaying mass effect (again). no I don’t have a problem. I can quit anytime I want.

  • xxxvcxa “late prime” lol (@xxxvcxa) reported

    @bioware I know y’all are working on mass effect 5, but can u take some time to fix the zoom in issue that cuts off text in mass effect 3 LE? It’s been a year plus.

  • XboxMultiverse 🕸️🕷️🎃 Runes of Xbox 🎃🕷️🕸️ (@XboxMultiverse) reported

    @aarongreenberg @aarongreenberg Do you think you could get EA to fix the original Mass Effect bug in the first one where it corrupts your save game because it says you don't have Bring Down The Sky installed even when you do? I have MELE, but it'd be nice to be able to play the games I paid for.

  • Zeoran Mark Schamber (@Zeoran) reported

    @BioWareGear @masseffect What's the point since you don't actually SHIP anything? I placed an order for a jacket (because it's cold) THREE WEEKS ago and it hasn't even shipped yet. And all I get from your "customer service" is excuses about it being the holidays, which doesn't account for THREE WEEKS!

  • _CoolMist Fade (@_CoolMist) reported

    @masseffect Anyone else getting error tryin to open the link?

  • CalenBender Calen Bender (@CalenBender) reported

    @masseffect Link's broken for me :(

  • Kestnuts 100% Organic, Free Range, VACCINATED Kestnuts (@Kestnuts) reported

    Spent over two hours troubleshooting sound issues. I think I've finally got Mass Effect working again. Sorry for the short stream and see you all next time (Probably Sunday)

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