Mass Effect Andromeda status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Mass Effect Andromeda reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Mass Effect Andromeda users through our website.

• Online Play (67%)
• Game Crash (33%)

Live Outage Map

The most recent Mass Effect Andromeda outage reports came from the following cities:

City	Problem Type	Report Time
Auckland	Game Crash	2 months ago
São Joaquim da Barra	Online Play	3 months ago
Lichfield	Online Play	3 months ago
Mobile	Online Play	9 months ago
Leeds	Online Play	10 months ago
King's Lynn	Sign in	10 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Mass Effect Andromeda Issues Reports

Latest outage, problems and issue reports in social media:

• 
  SBH (@SHalbwachs) reported 1 minute ago

  I just beat Mass Effect 3 for the first time and I am broken. I have synthesized the galaxy and ensured peace forever but no Shepard makes me sad. Best story in gaming I have played.

• 
  Zachery Hoban (@zhoban90) reported 2 minutes ago

  @AwokenAngelxoxo @lovesmagic4ever I hate getting staggerfucked. It was a huge issue I had with a specific faction in Mass Effect 3

• 
  Vol fan 83 (@TheVolguy83) reported 7 minutes ago

  @MisterCiv Issue is it gives permission for them to do it in every game now. Star wars survivor series, won’t be able to use the force u less you buy an upgrade? Mass effect, only get some guns but good ones are all pay to play? That goes for any and every title they and their peers make.

• 
  Zgyuun (@No_New_Notes) reported 7 minutes ago

  it sounds so silly to wonder if I should get final fantasy 7 or mass effect andromeda lmao but I’m curious on how the mass effect franchise changed and the problems people had with it myself! I could always watched a review for it but it wouldn’t be the same yk?

• 
  ┌П┐⚀▄⚀┌П┐ ARCH ┌П┐⚀▄⚀┌П┐ (@_ARCHANGEL978_) reported 8 minutes ago

  @Geo_AW @masseffect 2 Boss in the Collector Base. problem is this generation of purple haired freaks can't create a unique boss fight. Atleast the freaks from 15-30 year ago could make good games. Now it is "see what others did and steal their creative IP

• 
  thed.vawaifu (@KevinGame2013) reported 8 minutes ago

  @theonewhoistobe @mrpyo1 No it did not I would have games released in a finished state rather than games launch in a buggy broken and unfinished state like battlefield 2042,the Lord of the rings golem, redfall Mindseye anthem, mass effect andromeda, concord, ssktjl marvel avengers fallout 76, and any games that launch with technical issues. And I agree with yongyea here

• 
  MrPandaCommando (@MrPandaCommando) reported 10 minutes ago

  Remember that time when people got so outraged over the bugged facial animations in Mass Effect Andromeda that the publisher wrote the entire game off as a lost cause and pulled the plug on support before the devs could properly fix the issue? These aren't the result of a bug.

• 
  Denise Roginsky (@Denise_TEW2013) reported 14 minutes ago

  @Larry13636248 @DevlinBrady3 @Wahoolet I don't think "woke" was a factor, but it has been a long time. The issue was that the game launched in a disastrous way, with graphical glitches during cutscenes. Mediocre writing, mediocre story, and it just didn't feel worthy of the Mass Effect name.

• 
  BXG (@Lawgiver771) reported 14 minutes ago

  @aaronmail1994 Can you give an example? Most of the time it's bugs causing issues, but they end up getting fixed with an update. I’ve been on PC for 2 or 3 years now, and the only issue I’ve had was a bug in Mass Effect 1 that I found a workaround for. Most of the time I just install and play.

• 
  Exalted Speed (@Exalted_Speed) reported 15 minutes ago

  I think Mass Effect 3 has some good stuff, I like some of the the new characters, but I think it's kind of bloated in order to turn it into this BIG AAA game at the time and some of it's issues still sting. Besides the ending.

• 
  Cortez (@santiagoDCortez) reported 16 minutes ago

  @vicious696 Been playing on the cloud only for the past year, works very well, no need for a console. Main issue, a lot of owned games are either 1 not available or 2 locked behind game pass ultimate example mass effect legeandry edition I own but need ultimate to play.

• 
  lex is playing bg3! (@afrochantter) reported 16 minutes ago

  th funniest thing about EA is that they don't like money, apparently. for all their want and need of a live service game, they never considered that a mass effect live service based on me3's multiplayer would sell tons?

• 
  Metroz (@Metrozee9000) reported 19 minutes ago

  @Cthulhu_OwO I should [play] the Mass Effect Trilogy. No, really, I bought the whole thing for 5 bucks on Steam and it's been sitting on my library ever since. Everyone says that it's kino, but I got so many games to play... Younger me would be ashamed that I somehow think it's a problem !

• 
  Surely not❄️🔥🦊 💜🦴🐟 💔💙 (@inth3nearfuture) reported 20 minutes ago

  @CorbynRed Its funny how, everytime someone says that, they basically JINXED the Game and Studio to fail. I heard people say that to Vailguard... Now Vailguard is the Reason that, if Mass Effect is not absolutely and 100% appealing to the predominantly male audience, the Studio will close. Then we have Avowed, which underperformed so hard, with "The Outerworld 2" as follow up Titel. AC Shadows: I would assume they are still in the Red, AT BEST near "broken even". Coming from a monstrous Company we saw, that even those games can fail. And EVERY. SINGLE. TIME... i got the statement "They will sell extremely good" and further cope... At the end, every game underperformed massively.

• 
  Victor Garcia (@vmg__0) reported 24 minutes ago

  @ChShersh Survivorship bias may be at work here, you probably don't play or think about the completely broken games. (Remember that one Mass Effect game?) Also, games are art and what is considered broken or not is fuzzy, often when there are bugs they become part of the game because they are fun.

• 
  Night Time 👀 (@FighterFPS) reported 29 minutes ago

  @XTuleta @renegator66 @ANTllSM So by that definition EA never made a bad broken Game. Battlefield 2042, Anthem, Mass Effect Andromeda, etc. are all the developers fault right?

• 
  Anime Austria (@AustriaAnime) reported 30 minutes ago

  @shinobi602 No problem for me. I personally prefer the default character and the thing that bothered me the most in Mass Effect was that you couldn't change some things about default Shepard like hair, beard and Tattoos/Makeup

• 
  ScifiIsMyJam101 (@IsScifi) reported 33 minutes ago

  Something that always puts me off Mass Effect Andromeda during a replay are the returning Aliens, they are really awful. But what I mean by that is how they were redesigned, and animated. Ill explain what those issues are...

• 
  Gareth Walker (@Revision_124c41) reported 34 minutes ago

  @Beastiarii @Darket696 @K__Med This is a misconception sadly. Robbie Bach was in charge during Xbox's most successful era. He's the one who launched the Xbox 360, he's the one who helped organize many of the studios and the companies IPs. Such as Halo, Gears, Fable, Forza etc. He was the one who planted a flag for exclusivity for titles like Bioshock and Mass Effect 1. he was head of Xbox until 2010. 5 years after 360's launch. That means that many of his decisions and efforts ran through to 2012. He's also the reason you got the NXE, Blades, Xbox Live, and the many deals for things like Netflix. When Mattrick took over in 2010, Xbox 360 was already a success and leading PS3. He greenlit the Kinect. He was the one who didn't continue the acquisitions of exclusives and studios while sony was stacking release after release after release. During his time he lost momentum and the PS3 caught up and surpassed the Xbox 360 in sales. He looked at the usage data of Xbox 360 users and decided that since most Xbox users use the 360 to stream entertainment that taking kinect to the next level and integrating a dying technology like cable TV into the xbox was the way to go. That lead to him setting course of the hardware and OS team to change direction for the Xbox One. It was under his watch that a shfit to overly strict always on connections was decided for Xbox. Then in 2013 he revealed the hardware, told 80m xbox 360 gamers that they should stay on 360 if they didn't want an online connection. This resulted in the walking back of a heavily integrated drm system and publication process that wrecked the XBox XDK to the point that it actually got worse. Ruined Xbox's reputation. Destroyed their good will. Gave Sony the opportunity to pull out in front for the next generation. Did I mention these decisions also hurt the hardware architecture of the Xbox One because focus was put on non gaming features instead of game development? Well that happened. Xbox One VCR model was inferior to the PS4. At 100 dollars cheaper with a proper architecture suited for modern games that weren't madden. Sony trounced on them. That isn't even getting into the stupid name he green lit that gave gamers a way to taunt the brand, X-BONE. This lead to the quick dismissal of Don Mattrick from his position as he went to zynga. This lead to interim leadership with Julie Larson-Green for the following year until Phil could take the position in 2014. That means Mattricks plans were still in play, Julie was forced to hold an umbrella for someone else. Competent enough for the job imho, but never given the opportunity to prove herself to do so, since she was just there to keep the lights on. Then Phil came on board and had to right an already sinking ship that was being outsold 2.3 to 1. That gap would never close. Phil started out his first full year in 2015. They redesigned the One for the One S to put it on better or equal footing with the PS4. Got rid of the Kinect and made it possible for the VCR model to better compete. Gave us the One X and Backward Compatibility program (which was not cheap). Launched game Pass. by time he corrected these things his one weakness began to over take him. He doesn't know how to run studios. He's no Shuhei Yoshida (neither is anyone at sony these days mind you). By time all of this came together in 2017, the xbox was delivering compelling exclusive software. It was taking 3 years or more to get something out the door. Game Pass sabotaged any chance at a win they had. Just look at how poorly gears 4 and 5 did as a result, especially with that 1 month free. Discounts for the Halo MC steelbook and halo 5 steel book were dirt cheap within a matter of months. Day one game pass killed xbox and that was probably his first true bad move. Mattrick wouldn't have done a better job in this regard. I feel game pass was inevitable. Mostly because of Satya Nadella's position on software when he took over. Windows, Office, Cloud, anything microsoft was either cloud or subscription models. Do with that what you will, but this is why I start pointing to Satya as the actual problem here. Gears and Halo could have helped make Xbox healthy. Again assuming woke changes and other crazy nonsense wasn't at play. I have separate opinions for that and they are equally as negative. So where does that land us? two ceo's left with a dumpster fire because of two men. Don Mattrick and Satya Nadella.

• 
  CaptainRenault (@renault_captain) reported 35 minutes ago

  @Knight10293847 I’d say the same thing about Mass Effect…go find these Turian Insignias knowning that some Lovecraftian Horrors are about to invade the galaxy. Almost any open world game has this issue. Skyrim only escapes it by having a plot so uninteresting you don’t care about the narrative

• 
  Bruno Ferreira 🇵🇹 (@cvigti) reported 35 minutes ago

  @DestinLegarie As someone who doesn’t like FPS,I love Gears, mass effect etc. I like the witcher and not skyrim or oblivion and I like gta. Many ppl are like this. I like halo’s history and doom’s gore and looks, but can’t stomach the fps. That said, I think gamepass was the problem with doom.

• 
  thed.vawaifu (@KevinGame2013) reported 38 minutes ago

  @Grxit What he's a reliable journalist because of does his investigations on why games launch on bugs and unfinished games like mass effect Andromeda anthem black ops 4 redfall and other games that launch buggy broken and unfinished

• 
  Plat0x.eth (Σ🧠Ξ) (@at0x_eth) reported 40 minutes ago

  @kennyistyping idk there's like a mass effect issue also lens had somewhat the right idea of being just a backend but when you are so open ended curation gets hard and even moreso when you have adversarial usage. i think it takes something really paradigmic to get you off of that.

• 
  Mortal Keegster - Hatality (@ThatTallGuy02) reported 40 minutes ago

  @MoralityCode @IGN Mass Effect 1 is an actual RPG with an actual plot. Mass Effect 2 is a third person shooter where the plot is to solve everyone's daddy issues

• 
  Fume Gaming (@FumeGaming95) reported 41 minutes ago

  If Capcom somehow handles this correctly and fixes the big issues I had with this game, then I will stop telling people it disappointed as much as Mass Effect Andromeda. I loved the first game and always thought the bones were there in the second, but it was missing so much.

• 
  William Wallace (Hunting for a 4 leaf clover) (@Wanzerfan) reported 42 minutes ago

  @PandaSub2000 I think @BioWare REALLY needs to fix “Mass Effect Andromeda”’s failure to load save game files game breaking bug.

• 
  The White Queen (@WhiteQueenNV) reported 44 minutes ago

  The problem, I think is that Baldur's Gate 3's romance and really character writing in general is actually kind of piss weak. Nobody feels like an actual person. It is so much weaker and less coherent than anything from early Dragon Age or Mass Effect.

• 
  soph 🐛 (@zaeedmassanis) reported 45 minutes ago

  i was super exited to have a chance to meet mass effect cast but now all i wish for this con is to fail tbh, creating an extremely unsafe and uncomfortable space for fans and pretending the problem doesn't exist is so ******* disgusting

• 
  Helios Δ 🐦‍🔥🗝️💛 (@HelioReign) reported 53 minutes ago

  My main issue with the Mass Effect universe is that it feels like they drastically underestimate what the populations of these worlds should be

• 
  Replica Velocity (@ReplicaVelocity) reported 58 minutes ago

  -sticking to any kind of plan. Dark energy, the Cerberus plotline, so many little things were clearly planned and then dropped. You then had the Mass Effect 3 issue where two particular figures wanted the Shepard of ME3 to be their image of Shepard, not the players.