Mass Effect Andromeda status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Mass Effect Andromeda reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Mass Effect Andromeda users through our website.

• Online Play (67%)
• Game Crash (33%)

Live Outage Map

The most recent Mass Effect Andromeda outage reports came from the following cities:

City	Problem Type	Report Time
Auckland	Game Crash	2 months ago
São Joaquim da Barra	Online Play	2 months ago
Lichfield	Online Play	3 months ago
Mobile	Online Play	9 months ago
Leeds	Online Play	9 months ago
King's Lynn	Sign in	10 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Mass Effect Andromeda Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Zachery Hoban (@zhoban90) reported 5 minutes ago

  @AwokenAngelxoxo @lovesmagic4ever I hate getting staggerfucked. It was a huge issue I had with a specific faction in Mass Effect 3

• 
  Star Wars Timeline (Ben) 🇷🇺🇺🇸 (@SWT_Channel) reported 6 minutes ago

  @lssjxeno @SabamonsterSR 1. SBI is a bunch of angry feminists, not gamers. They entred a predomenantly male-centric industry loved by both men and women, and started lecturing fans on feminism, race, and diversity. Literally every came connected to their direct influence is a financial disaster. Fans aren't jumping at every opportunity to slur, trash, and cheer the financial flops of ethnic stories/characters. Evidence? From major supporting cast like Barret (FF7), Dudley (SF), or leading cast Spawn (SNES), Jacob (Mass Effect), Shadow Man (PS1) and +10M resounding success of AC: Origins proves majority of gaming nerds are receptive and open minded people who root for good games. Race isn't the issue, quality always is.

• 
  Rosalina's Top Luma (@ReactionaryLuma) reported 10 minutes ago

  @frogarchist My problem with ME3 is that ME2 clearly brought the series into a much more complex push and pull, and then 3 turns everything back into cartoonishly simple moral choices. Like there's a valid reason to be a renegade in Mass Effect 2. In Mass Effect 3 its just clip farming.

• 
  FinalBoss.io (@FinalBoss_io) reported 11 minutes ago

  600 employees is usually where RPG studios start translating “we know our audience” into “we need a wider one.” So Owlcat saying it won’t turn its back on hardcore CRPGs is good. It’s also a promise that gets harder to keep the more expensive your org chart gets. The risk isn’t that The Expanse: Osiris Reborn looks more like Mass Effect. That part is fine. Studios should try new shapes. The risk is the familiar disease of scale: every sharp edge gets treated like a market problem. Complex systems get simplified. Failure gets softened. Friction gets removed until all that’s left is “accessible,” which is industry code for less specific. Owlcat has earned more trust than most here. Pathfinder and Rogue Trader did not feel focus-tested into paste. That’s exactly why the pressure is real. Growing while keeping taste is harder than growing. Anybody can make the target bigger. Very few studios get bigger without sanding off the part worth showing up for.

• 
  Jude (@judithofleaves) reported 15 minutes ago

  @DiscussingFilm good thing idc about warhammer. just keep him away from mass effect or we’re gonna have issues

• 
  Slade 🇺🇸🇩🇴 (@Slade_AF) reported 18 minutes ago

  @wesleytypes @EA They never bothered to fix Andromeda and we never even got that Quarian DLC. If it’s not an immediate monetary success, EA will force the studios to abandon it. Much like Anthem, RIP. I don’t think we’ll get another Mass Effect for another 10 years, and that’s me being hopeful.

• 
  Timothy D. Nutt (@timothydnutt) reported 19 minutes ago

  @EA @EAHelpOfficial_ I still have not received a response or resolution regarding either issue documented in this case. Mass Effect: Andromeda will not connect to EA’s online services on my account. This prevents me from accessing the game’s online and multiplayer functionality. I have already attempted the available troubleshooting steps, but the problem remains unresolved. Second, I purchased Mass Effect: Andromeda multiplayer DLC packs specifically for online multiplayer content that I cannot access because the game will not connect to EA’s services. I am therefore requesting a refund for those online DLC purchases. The purchased content is unusable through no fault of my own. This case has already been pending without an adequate response. Please escalate it to a support representative who can examine my EA account, game entitlements, and purchase history and provide an actual resolution. Thank you.

• 
  ScifiIsMyJam101 (@IsScifi) reported 19 minutes ago

  @art_rube The Mass Effect fandom has the exact same issue... Oblivious to the prolonged period of time that has occurred between the last release, and the last announcement for a new release. Like its been almost 5 to 6 years without a new game, and still they act like everything is fine.

• 
  Lex, Lex and Lex, Attorneys at Law (@Lexbianism) reported 20 minutes ago

  @Slumdog_Milly I have no problem with your take, I simply disagree. If your problem is with the story, fact of the matter is that not every game will give you full narrative freedom. It's like Mass Effect or the Witcher, you get a preset character and get to make some narrative decisions to

• 
  t (@RAFAN432) reported 21 minutes ago

  @MaroonKennedy Everyone wanted a space RPG. They just didn’t do a great job at making one. This probably wouldn’t be a problem that they made a new IP first if it was more like Mass Effect

• 
  The Nidface (@TheNidface) reported 23 minutes ago

  @ElaraVtuber Mass Effect Andromeda. I unironically enjoyed the game despite its many issues.

• 
  ScifiIsMyJam101 (@IsScifi) reported 25 minutes ago

  Something that always puts me off Mass Effect Andromeda during a replay are the returning Aliens, they are really awful. But what I mean by that is how they were redesigned, and animated. Ill explain what those issues are...

• 
  Nazzy (@Nazglue) reported 26 minutes ago

  @TheHiddenOneAC Mabey its because I've played yakuza and mass effect, but is it that much of an issue seeing reused animations?

• 
  Count of Arcadia (@ArcadiaCourt) reported 29 minutes ago

  @BasedChar_RE The problem for Mass Effect is that the ending to 3 is such an ending that you can’t go forward without addressing it, and Andromeda tried the reasonable concept of avoiding it. However, BioWare screwed it up from story to just making sure the game worked.

• 
  Omega Ashura (@OmegaAshura) reported 31 minutes ago

  @Knight10293847 yhea in general that the actual problem of veliguard it a mmo disguised as a single player and they couldn’t really change that felling to make it more like a dragon age or mass effect

• 
  XFerginatorX (@XFerginatorX) reported 34 minutes ago

  @ShittyHaloTakes Basically it negates issues which is why they like adding it because over a decade ago we just could call out games for **** like Mass Effect 3 leaving content on the disc then selling it back to you outrage. Now you add an they/them Asari and the discussion is pulled away from..

• 
  Vol fan 83 (@TheVolguy83) reported 35 minutes ago

  @MisterCiv Issue is it gives permission for them to do it in every game now. Star wars survivor series, won’t be able to use the force u less you buy an upgrade? Mass effect, only get some guns but good ones are all pay to play? That goes for any and every title they and their peers make.

• 
  JSWebsterAuthor (@JSWebsterAuthor) reported 37 minutes ago

  @The_Lord_Otter This is the problem with many games today. The graphics are amazing, but it’s all the same vanilla. This is your basic third-person perspective GTA, RE, Assassin’s Creed, Mass Effect, yada yada regurgitation of something else. Does it look fun? Sure, but it’s the same flavor with a few new sprinkles.

• 
  nero (@n3ro) reported 39 minutes ago

  Go fix the ending to Mass Effect 3. . .

• 
  Knight(Fate)1029384756 (@Knight10293847) reported 43 minutes ago

  My first gut instinct is to agree because yeah. Mass Effect doesn't need a canon ending and it should by all mean respect what the players have done and explore those consequences to their natural conclusions. What the rachni choice should have been is exactly that. If you killed the rachni they shouldn't have showed up at all in ME3. Imagine hearing from a friend who killed the rachni and them saying "I didn't get that mission. Like I saw Grunt and we fought Reapers but the rachni didn't exist in my game. I killed them." And just being struck by how that decision not only makes the renegade choice correct (in a way) but also such a vast difference. An entire enemy type and race just doesn't have influence at all in the game. But that didn't happen. What happened is the rachni game back regardless and the only difference was if you paragon'd you paragon'd again to get war assets. If you renegaded you renegaded again to not loss war assets. Something that does have an effect but its not what the player expects on a bare bones basic or even what they wildly might think. And that is the issue with the ending choices of Mass Effect. The promise such divergent stories that can't simply be crunched into a similar path. There will just be fundamentally different conflicts and issues with each one of them. This video does suggest they just do what Mass Effect has always done but that is accepting a comprise instead of expecting what it should natural be. Not having different assignments to show that "Hey there are differences?" But genuine world differences. Synthesis is described where conflict isn't really a factor anymore. Where everyone knows what its like to be someone else. That story, that exploration of the themes would result in a much less action oriented game and more something like Disco Elysium where the central conversation is about what this life is like. Control is likewise a very different kind of conflict where smaller scale wars could happen. But galactic conflicts just won't exist. Something like a Krogan Civil War is just unlikely to happen with a Shepard controlling the Reapers. Where they could easily stomp down on any major conflict. And not only that but things like diseases, medically issues and similar things would nearly be erased. Maybe there is a story where Shepard becomes a tyrant and rules over organics as an AI god but I don't think many could see their Shepard doing that and I don't think BioWare could see Shepard doing that. Destroy likewise would just be about reconnecting the galaxy together and would be the one most similar to the setting before the Crucible. And all of this isn't even accounting for honoring other player choices. I mentioned it a bit with the Krogan Civil War hinted at in a N7 teaser but there is literally no way a Krogan Civil War can realistically exist in a Synthesis ending or a Control Ending. Not in the way the art depicts. Like I can not accept that if the quarians are dead in one playthrough that BioWare just goes. JK they live and the only difference is a mission. No, it should feel like a real loss. Something was fundamentally changed between a version of them living and a version of them dead. Because that is the promise of importing choices. A major decision was made and you will see how that plays out to its fullest. Not half, not a quarter but seeing it realized. The same feeling you get in a D&D session where a major choice you made comes back and makes you realize it would have been different if you made a different choice. I know for a fact that if BioWare does crunch the endings and the only difference is different side quests, I and other fans would be upset. Because that isn't what I wanted. The solution for BioWare is two fold. The hard path and the easy path. The first is they just buckle down make three games and honor the choices made in each game. Not saying Synthesis should be Disco Elysium but Mass Effect but its the one that makes the most sense in my head. But something that fully explores the ramifications of having this union between synthetics and organics. Same with Control and same with Destory. The second path is just canonize an ending. Its the easiest way because they can focus their efforts on story of the game instead of making a game that is literally about showing the player their choices and making the game before 2040. I think they should also canonize the Genophage, and quarian and geth choices because I know for a fact that if they don't it will be real sad seeing the only differences being less krogan, quarians and geth. And this isn't even considering the fact that the Krogan Civil War just won't happen at the scale shown in the artwork if Wreav is in charge, Eve is dead, and the Genophage isn't cured. Sorry but the krogan would just die out. Because the expectation of that combination of choices would be the krogan's extinction. Its how the games have framed it since the beginning and to alter that would introduce internal inconsistency. I hope this shows why this will be so difficult for BioWare but also why literally no other RPG studio has done it to this scale. What BioWare did with ME1 to 3 and DAO to DAI is astounding. Truly more than what I have seen. Because CDPR fumbled that and gave up with Witcher 3. Small example being Thaler is alive no matter what. And big example is that the dragon state you helped create alongside helping the Scoia'tael in the prior games just does nothing. No mention of it and not even the bare bones of them coming to help Geralt at Kaer Morhen. Obsidian did it fine enough but they just didn't do that with Outer Worlds 2 and Avowed. Larian? What about Larian? Larian has set each of their Divinity games 100s of years apart from each other just so they don't have to address it and on top of that they just are inconsistent. Only caring recently because they made it bigger. And don't even get me started with BG3. I know Wizards has already canonized events but what was with Viconia and Saervok? Just random guys with their names attached. Not even canonized endings just completely different people. Casey Hudson did an interview with Game Informer about this and he is right when he says this has to be planned out. So, many of these companions did these as features because BioWare did it because BioWare controlled what was supposed to be in an RPG. But as that feature waned without BioWare pushing it these other developers slowly removed it. Because its ******* hard to do. Great rewards if done right. A true feeling of your character existing in the world and having an effect long after it happened but a mountainous path it is. Again I want the hard path. BioWare. I'll wait man. Make three games and honor the choices of each of them. But as this video says its also about the money. And there isn't any reality where EA goes "Yeah, we can about 5 years with each release and for each of those games to be very different. Go head."

• 
  Noir_Discourse🔞 (@Noir_Discourse) reported 44 minutes ago

  @Rookie_425 I was watching a friend stream this with a group, and no one there had any issues with this. It was all "oh cool an ODST" or "hey cool, is her name a Mass Effect reference?". Imagine my shock when I looked on Twitter the next day. 🫤

• 
  Conrad Bastable (@ConradBastable) reported 44 minutes ago

  @LauraFlowD Hey now, right before i hit “post” I moved the TL;DR up from the very bottom of the post to the top! Surely that was a public service I also miss Mass Effect

• 
  🥓IndependentlyModerate🥓 (@IndependentFur) reported 47 minutes ago

  @HaIoFox I had that issue because I liked a certain post regarding Mass Effect. The poster messaged me saying it was gross that Liara and another character would kiss. Then they blocked me like a ***** lol

• 
  Owen Lars 2 (@Owen_Lars_2) reported 48 minutes ago

  @d_linkski got another similar laptop a few years later, tried again, same issue. every personal computer i've owned has been similar- strong but not specifically made for gaming, with integrated cards that games hate. my 1st game on steam was mass effect and i have 1 hour played over 8 pc

• 
  𝓑𝓵𝓾𝓮-𝓔𝔂𝓮𝓼 𝓦𝓱𝓲𝓽𝓮 𝓓𝓲𝓬𝓴𝓰𝓲𝓻𝓵 (@CH4R10T_TV) reported 49 minutes ago

  my real problem isn't writing at all, actually, it's the combat. the action style requires more commitment to enemy movesets, which the game does not deliver on. the companion skills are gutted. the loop is very repetitive on further playthroughs. they made mass effect 2 two.

• 
  Knight(Fate)1029384756 (@Knight10293847) reported 49 minutes ago

  @CorbynRed So, I take a number of issue here. For one, this probably isn't a person who is high up in the organization and is just someone on the ground or a manager. I can't think of why a PIF head would comment on Mark Darrah's videos. For two, he is really glazing EA for being well managed when this management has lead to BioWare being reduced severely and other studios as well. For three, the fact that he said that after Mass Effect that BioWare will be deployed as creative support is worrying. Like okay. I guess they won't be fired but that is not really good for the creatives of BioWare to just be support. Though I find it odd he calls Andromeda "a touch too creative for a lot of fans," I wonder if he means that positively or negatively. And finally this guy could literally just be lying and making this up. Even if he wasn't I find it hard to believe that a PIF person in a high position would be commenting on a Mark Darrah video. Or any video for that matter.

• 
  Gareth Walker (@Revision_124c41) reported 50 minutes ago

  @Beastiarii @Darket696 @K__Med This is a misconception sadly. Robbie Bach was in charge during Xbox's most successful era. He's the one who launched the Xbox 360, he's the one who helped organize many of the studios and the companies IPs. Such as Halo, Gears, Fable, Forza etc. He was the one who planted a flag for exclusivity for titles like Bioshock and Mass Effect 1. he was head of Xbox until 2010. 5 years after 360's launch. That means that many of his decisions and efforts ran through to 2012. He's also the reason you got the NXE, Blades, Xbox Live, and the many deals for things like Netflix. When Mattrick took over in 2010, Xbox 360 was already a success and leading PS3. He greenlit the Kinect. He was the one who didn't continue the acquisitions of exclusives and studios while sony was stacking release after release after release. During his time he lost momentum and the PS3 caught up and surpassed the Xbox 360 in sales. He looked at the usage data of Xbox 360 users and decided that since most Xbox users use the 360 to stream entertainment that taking kinect to the next level and integrating a dying technology like cable TV into the xbox was the way to go. That lead to him setting course of the hardware and OS team to change direction for the Xbox One. It was under his watch that a shfit to overly strict always on connections was decided for Xbox. Then in 2013 he revealed the hardware, told 80m xbox 360 gamers that they should stay on 360 if they didn't want an online connection. This resulted in the walking back of a heavily integrated drm system and publication process that wrecked the XBox XDK to the point that it actually got worse. Ruined Xbox's reputation. Destroyed their good will. Gave Sony the opportunity to pull out in front for the next generation. Did I mention these decisions also hurt the hardware architecture of the Xbox One because focus was put on non gaming features instead of game development? Well that happened. Xbox One VCR model was inferior to the PS4. At 100 dollars cheaper with a proper architecture suited for modern games that weren't madden. Sony trounced on them. That isn't even getting into the stupid name he green lit that gave gamers a way to taunt the brand, X-BONE. This lead to the quick dismissal of Don Mattrick from his position as he went to zynga. This lead to interim leadership with Julie Larson-Green for the following year until Phil could take the position in 2014. That means Mattricks plans were still in play, Julie was forced to hold an umbrella for someone else. Competent enough for the job imho, but never given the opportunity to prove herself to do so, since she was just there to keep the lights on. Then Phil came on board and had to right an already sinking ship that was being outsold 2.3 to 1. That gap would never close. Phil started out his first full year in 2015. They redesigned the One for the One S to put it on better or equal footing with the PS4. Got rid of the Kinect and made it possible for the VCR model to better compete. Gave us the One X and Backward Compatibility program (which was not cheap). Launched game Pass. by time he corrected these things his one weakness began to over take him. He doesn't know how to run studios. He's no Shuhei Yoshida (neither is anyone at sony these days mind you). By time all of this came together in 2017, the xbox was delivering compelling exclusive software. It was taking 3 years or more to get something out the door. Game Pass sabotaged any chance at a win they had. Just look at how poorly gears 4 and 5 did as a result, especially with that 1 month free. Discounts for the Halo MC steelbook and halo 5 steel book were dirt cheap within a matter of months. Day one game pass killed xbox and that was probably his first true bad move. Mattrick wouldn't have done a better job in this regard. I feel game pass was inevitable. Mostly because of Satya Nadella's position on software when he took over. Windows, Office, Cloud, anything microsoft was either cloud or subscription models. Do with that what you will, but this is why I start pointing to Satya as the actual problem here. Gears and Halo could have helped make Xbox healthy. Again assuming woke changes and other crazy nonsense wasn't at play. I have separate opinions for that and they are equally as negative. So where does that land us? two ceo's left with a dumpster fire because of two men. Don Mattrick and Satya Nadella.

• 
  Alex Andrews (@AxiomaticAlex_) reported 52 minutes ago

  @SoullessCorvus @For_Macragge It requires a lot of setup math. Hell I did Eve Online ships versus Mass Effect reapers years ago and it took about 300 pages of notes, math equations and a whole host of measurements. But the biggest problem is in finding a point of comparison. Compare the apples to the apples.

• 
  SilentNight (@SilentNights0) reported 56 minutes ago

  Kinda wanna c*mm some art of Shirou and Saber in Mass Effect 3. I already had one done for ME1 and ME2, the problem is theres too many potential ideas

• 
  ┌П┐⚀▄⚀┌П┐ ARCH ┌П┐⚀▄⚀┌П┐ (@_ARCHANGEL978_) reported 58 minutes ago

  @Geo_AW @masseffect 2 Boss in the Collector Base. problem is this generation of purple haired freaks can't create a unique boss fight. Atleast the freaks from 15-30 year ago could make good games. Now it is "see what others did and steal their creative IP