1. Home
  2. Companies
  3. Mass Effect Andromeda
Mass Effect Andromeda

Mass Effect Andromeda status: server issues and outage reports

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

Mass Effect: Andromeda is an action role-playing video game developed by BioWare and published by Electronic Arts for Xbox One, Microsoft Windows and PlayStation 4.

Problems in the last 24 hours

The graph below depicts the number of Mass Effect Andromeda reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Mass Effect Andromeda. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Mass Effect Andromeda users through our website.

  • 67% Online Play (67%)
  • 33% Game Crash (33%)

Live Outage Map

The most recent Mass Effect Andromeda outage reports came from the following cities:

CityProblem TypeReport Time
Auckland Game Crash 1 month ago
São Joaquim da Barra Online Play 2 months ago
Lichfield Online Play 3 months ago
Mobile Online Play 8 months ago
Leeds Online Play 9 months ago
King's Lynn Sign in 10 months ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Mass Effect Andromeda Issues Reports

Latest outage, problems and issue reports in social media:

  • Revision_124c41
    Gareth Walker (@Revision_124c41) reported

    @Beastiarii @Darket696 @K__Med This is a misconception sadly. Robbie Bach was in charge during Xbox's most successful era. He's the one who launched the Xbox 360, he's the one who helped organize many of the studios and the companies IPs. Such as Halo, Gears, Fable, Forza etc. He was the one who planted a flag for exclusivity for titles like Bioshock and Mass Effect 1. he was head of Xbox until 2010. 5 years after 360's launch. That means that many of his decisions and efforts ran through to 2012. He's also the reason you got the NXE, Blades, Xbox Live, and the many deals for things like Netflix. When Mattrick took over in 2010, Xbox 360 was already a success and leading PS3. He greenlit the Kinect. He was the one who didn't continue the acquisitions of exclusives and studios while sony was stacking release after release after release. During his time he lost momentum and the PS3 caught up and surpassed the Xbox 360 in sales. He looked at the usage data of Xbox 360 users and decided that since most Xbox users use the 360 to stream entertainment that taking kinect to the next level and integrating a dying technology like cable TV into the xbox was the way to go. That lead to him setting course of the hardware and OS team to change direction for the Xbox One. It was under his watch that a shfit to overly strict always on connections was decided for Xbox. Then in 2013 he revealed the hardware, told 80m xbox 360 gamers that they should stay on 360 if they didn't want an online connection. This resulted in the walking back of a heavily integrated drm system and publication process that wrecked the XBox XDK to the point that it actually got worse. Ruined Xbox's reputation. Destroyed their good will. Gave Sony the opportunity to pull out in front for the next generation. Did I mention these decisions also hurt the hardware architecture of the Xbox One because focus was put on non gaming features instead of game development? Well that happened. Xbox One VCR model was inferior to the PS4. At 100 dollars cheaper with a proper architecture suited for modern games that weren't madden. Sony trounced on them. That isn't even getting into the stupid name he green lit that gave gamers a way to taunt the brand, X-BONE. This lead to the quick dismissal of Don Mattrick from his position as he went to zynga. This lead to interim leadership with Julie Larson-Green for the following year until Phil could take the position in 2014. That means Mattricks plans were still in play, Julie was forced to hold an umbrella for someone else. Competent enough for the job imho, but never given the opportunity to prove herself to do so, since she was just there to keep the lights on. Then Phil came on board and had to right an already sinking ship that was being outsold 2.3 to 1. That gap would never close. Phil started out his first full year in 2015. They redesigned the One for the One S to put it on better or equal footing with the PS4. Got rid of the Kinect and made it possible for the VCR model to better compete. Gave us the One X and Backward Compatibility program (which was not cheap). Launched game Pass. by time he corrected these things his one weakness began to over take him. He doesn't know how to run studios. He's no Shuhei Yoshida (neither is anyone at sony these days mind you). By time all of this came together in 2017, the xbox was delivering compelling exclusive software. It was taking 3 years or more to get something out the door. Game Pass sabotaged any chance at a win they had. Just look at how poorly gears 4 and 5 did as a result, especially with that 1 month free. Discounts for the Halo MC steelbook and halo 5 steel book were dirt cheap within a matter of months. Day one game pass killed xbox and that was probably his first true bad move. Mattrick wouldn't have done a better job in this regard. I feel game pass was inevitable. Mostly because of Satya Nadella's position on software when he took over. Windows, Office, Cloud, anything microsoft was either cloud or subscription models. Do with that what you will, but this is why I start pointing to Satya as the actual problem here. Gears and Halo could have helped make Xbox healthy. Again assuming woke changes and other crazy nonsense wasn't at play. I have separate opinions for that and they are equally as negative. So where does that land us? two ceo's left with a dumpster fire because of two men. Don Mattrick and Satya Nadella.

  • Knight10293847
    Knight(Fate)1029384756 (@Knight10293847) reported

    So, it took me a long while to realize Veilguard was just Mass Effect 2 because I was forcing myself to see it in a Dragon Age box. But also I don't think Veilguard really hits that Mass Effect 2 plot set up until the City choice. Before it feels like its live service remnants had it visit every major hub so that the grind could start for it. Only for that to be changed and now they had to change it because they could. And the Mass Effect 2 plot set up works well enough to visit different locations and do it multiple times.

  • Libertonian13
    Vanclomming (@Libertonian13) reported

    @hg17_daisuki I used to run Veilguard on my old PC it had both an SSD and an HDD and games would lag because Windows was running slowly in the background. Veilguard wasn’t the only issue, though; I was especially into mods, but they took up a lot of space. The mods I downloaded for Mass Effect took up nearly 20 GB in total. Now, since my new system doesn’t have an HDD, I can’t download many mods.

  • zhoban90
    Zachery Hoban (@zhoban90) reported

    @AwokenAngelxoxo @lovesmagic4ever I hate getting staggerfucked. It was a huge issue I had with a specific faction in Mass Effect 3

  • bigdanhere
    Big Dan (@bigdanhere) reported

    Exodus removing character customization feels like such an unnecessary rake to step on. Mass Effect has an iconic default protagonist look for Shepard, but still has options to customize and change his/her look to the player's liking. Such an unforced error

  • _pathfindertom_
    thomas (@_pathfindertom_) reported

    @WeAreMassEffect Mass Effect Andromeda is way over hated. It’s a good games that was designed with sequels in mind. EA is and will always be the problem when it comes to BioWare games. BioWare could have easily fixed up issues and added content if EA weren’t cowards.

  • maekussyhammer
    baekarlover67 (@maekussyhammer) reported

    i know it’s a mass effect thing and quickly the story gets out of control but please let’s not add unnecessary stress to our portion of the fandom. we are on the same side or at least we should be enough senseless discourse in fandom spaces. save it for ACTUAL important issues

  • TheSPCommandant
    John Burnett (@TheSPCommandant) reported

    @Polygon It's completely disingenuous to paint critics as bigoted right-wingers. people upset have no problem with female protagonists. This claim is demonstrably false. look at Horizon and Tomb Raider. people are just sick and tired of the cultural/social engineering. studios ruin everything. Mass Effect with Andromeda, They ruined the Star wars franchise, Amazon ruined The Lord of the Rings. The Odyssey is making the Greek characters black. No one wants to be preached at (like you did in this article). if you create a compelling world with a female protagonist no one's going to care and everyone will enjoy playing it. just leave the things we love alone.

  • TheVolguy83
    Vol fan 83 (@TheVolguy83) reported

    @MisterCiv Issue is it gives permission for them to do it in every game now. Star wars survivor series, won’t be able to use the force u less you buy an upgrade? Mass effect, only get some guns but good ones are all pay to play? That goes for any and every title they and their peers make.

  • aidenpryde
    aidenpryde (@aidenpryde) reported

    @ShouVertica @MikeyNohMore All Starfield had to do was try not to be NMS. They should have kept it tight, 2-3 star systems at most. But the bigger issue is that many of us expected Bethesda's take on Mass Effect. Instead we got Fallout 4 in space because Emil Pagliarulo is a talentless hack.

  • ByronBiDisaster
    Byron - 🏳️‍🌈 (@ByronBiDisaster) reported

    ************ everyone looked chopped in Mass Effect Andromeda. That's like, one of the most famous issues with it. It was not exclusive to white women lmao.

  • ZeQuackie
    ZeQuackie (@ZeQuackie) reported

    @Redesestelares What's wrong with having female characters? Like Mass Effect has both and the female voice actress does a much better job. It just sounds like you just have a problem with women.

  • anything0301
    TwinsStyle (@anything0301) reported

    This and Mass effect suffer from the same problem, I think Amazon is turning into Netflix with their new stupid vision (modernized adaptations). The biggest problem is that Amazon has rights to half of the video games currently around and with their vision, I think they will be all doomed 💀

  • FumeGaming95
    Fume Gaming (@FumeGaming95) reported

    If Capcom somehow handles this correctly and fixes the big issues I had with this game, then I will stop telling people it disappointed as much as Mass Effect Andromeda. I loved the first game and always thought the bones were there in the second, but it was missing so much.

  • sbso25
    Somebody Someone🆓 (@sbso25) reported

    @AdeIica @Flanz111 @HardwareSteam Bioshock worked. Cyberpunk, Avatar, Mass Effect didn’t work. I didnt feel like testing more games. I’ll just wait until they update it and fix it.

  • KevinGame2013
    thed.vawaifu (@KevinGame2013) reported

    @theonewhoistobe @mrpyo1 No it did not I would have games released in a finished state rather than games launch in a buggy broken and unfinished state like battlefield 2042,the Lord of the rings golem, redfall Mindseye anthem, mass effect andromeda, concord, ssktjl marvel avengers fallout 76, and any games that launch with technical issues. And I agree with yongyea here

  • ladolcevolk
    Volk (@ladolcevolk) reported

    Nothing's set in stone yet on how Saudi management will affect EA but they're more interested in live service and sports titles. I expect Bioware to get sold off. I've seen people speculate Mass Effect and Dragon Age will individually be sold, but I doubt it.

  • SWT_Channel
    Star Wars Timeline (Ben) 🇷🇺🇺🇸 (@SWT_Channel) reported

    @lssjxeno @SabamonsterSR 1. SBI is a bunch of angry feminists, not gamers. They entred a predomenantly male-centric industry loved by both men and women, and started lecturing fans on feminism, race, and diversity. Literally every came connected to their direct influence is a financial disaster. Fans aren't jumping at every opportunity to slur, trash, and cheer the financial flops of ethnic stories/characters. Evidence? From major supporting cast like Barret (FF7), Dudley (SF), or leading cast Spawn (SNES), Jacob (Mass Effect), Shadow Man (PS1) and +10M resounding success of AC: Origins proves majority of gaming nerds are receptive and open minded people who root for good games. Race isn't the issue, quality always is.

  • darkprometheus1
    darkprometheus112 (@darkprometheus1) reported

    @SynthPotato What? Hahaha these graphics are juat bad. Ciri was also bad and guess what? CDPR brought in some guys from UE5 to work with them and now ciri looked good graphically cause its an engine issue. This about on the level of hilarious **** that the animation of mass effect Andromeda was for many of these things. The western studios are falling and its no wonder why foreign companies and governments are buying them cause they aren't make anything good.

  • afrochantter
    lex is playing bg3! (@afrochantter) reported

    th funniest thing about EA is that they don't like money, apparently. for all their want and need of a live service game, they never considered that a mass effect live service based on me3's multiplayer would sell tons?

  • PrimeStrafe
    Strafe Prime (Open Coms) (@PrimeStrafe) reported

    @wulfeart @art_rube So... they are doing this to approach a new audience, and some of the core Halo fans like this armors and weapon designs, and other single player games like Doom Eternal, Mass Effect or even Lego Batman did the same and are very good games so... whats the issue?

  • IndependentFur
    🥓IndependentlyModerate🥓 (@IndependentFur) reported

    @HaIoFox I had that issue because I liked a certain post regarding Mass Effect. The poster messaged me saying it was gross that Liara and another character would kiss. Then they blocked me like a ***** lol

  • sonderssgirl
    🍉sarah (@sonderssgirl) reported

    @YoureIdeaIsBad i 100% agree, i still don’t understand why mass effect was allergic to the use of body cams😭 a lot of the problems in the trilogy could have been solved w a simple camera, esp moments like the talk with sovereign in virmire

  • litauchij
    неопізнаний йернящий мужик (@litauchij) reported

    @Dark_Emerald077 @tunechistark st how badass Kat is. the game that influenced me the most, Mass Effect, is also filled with cool women, and I never badmouthed any of them. the problem is korra is written like crap. just like that new marine gal in the halo remaster. it was never about what's in their pants.

  • Nazglue
    Nazzy (@Nazglue) reported

    @TheHiddenOneAC Mabey its because I've played yakuza and mass effect, but is it that much of an issue seeing reused animations?

  • Slade_AF
    Slade 🇺🇸🇩🇴 (@Slade_AF) reported

    @wesleytypes @EA They never bothered to fix Andromeda and we never even got that Quarian DLC. If it’s not an immediate monetary success, EA will force the studios to abandon it. Much like Anthem, RIP. I don’t think we’ll get another Mass Effect for another 10 years, and that’s me being hopeful.

  • HurtboxTV
    HurtboxTV | MS-623 EWGF Custom Type (@HurtboxTV) reported

    The biggest issue is that the average consumer got into the MCU and it made a gorillion dollars so other companies focus tested the **** out of what the normies actually liked. They then took that information and figured "if we apply this to literally everything we will make tens of gorillions!" Not realizing that not only would this invite the wrong crowd in, it would push out the ones already there who were buying their products. There's a reason modern AAA gaming sucks and it's because normie level MCU enjoyers figured if they liked slop and ironic quickly dialogue with sassy characters that everyone else would. They then proceeded to nuke every franchise they've been a part of with one dimensional characters and sassy girlbosses in a "subversion of the genre/media you're used to" type writing. It's funny when you think about it that there are very few IPs that never fell into this trap and they're doing just fine if not better. Franchises like Gears, Halo, Mass Effect, etc all used to take themselves seriously to some degree. They had writers who cared about telling a story and making a game that was fun to back it up. Now it's live service, accessibility, representation,and a whole host of other dog **** design decisions that took these games from console sellers to the bargain bin on the verge of collapse. The video game industry needs to pop again. Cause right now all my favorite franchises ******* suck and I only enjoy playing either indie games or gacha games like Nikke and GFL2 atm.

  • juriyafx
    Juriyafx | Kael (@juriyafx) reported

    @DanticsOfficial The Mass Effect trilogy remains one of the most interesting and memorable sagas available. ME3's issues are varied and only catch up with you in the finale. Boring, anticlimactic, disconnected from your choices—and those RGB endings combined with those explanations turn a writing mistake into an insult to the player. Plus, the revised ending added via patch made a bad ending even worse. And the answer to your question is: NO! Just because worse things have come out in the following years doesn't make what EA/BioWare did any less severe.

  • FishKingBack
    The Moor Is Back For More (@FishKingBack) reported

    Mass Effect 3 was actually the best in the series and I had no problem with the original ending.

  • vmg__0
    Victor Garcia (@vmg__0) reported

    @ChShersh Survivorship bias may be at work here, you probably don't play or think about the completely broken games. (Remember that one Mass Effect game?) Also, games are art and what is considered broken or not is fuzzy, often when there are bugs they become part of the game because they are fun.