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Mass Effect Andromeda

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Mass Effect: Andromeda is an action role-playing video game developed by BioWare and published by Electronic Arts for Xbox One, Microsoft Windows and PlayStation 4.

Problems in the last 24 hours

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Most Reported Problems

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  • 100% Game Crash (100%)

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Mass Effect Andromeda Issues Reports

Latest outage, problems and issue reports in social media:

  • Revision_124c41
    Gareth Walker (@Revision_124c41) reported

    @Beastiarii @Darket696 @K__Med This is a misconception sadly. Robbie Bach was in charge during Xbox's most successful era. He's the one who launched the Xbox 360, he's the one who helped organize many of the studios and the companies IPs. Such as Halo, Gears, Fable, Forza etc. He was the one who planted a flag for exclusivity for titles like Bioshock and Mass Effect 1. he was head of Xbox until 2010. 5 years after 360's launch. That means that many of his decisions and efforts ran through to 2012. He's also the reason you got the NXE, Blades, Xbox Live, and the many deals for things like Netflix. When Mattrick took over in 2010, Xbox 360 was already a success and leading PS3. He greenlit the Kinect. He was the one who didn't continue the acquisitions of exclusives and studios while sony was stacking release after release after release. During his time he lost momentum and the PS3 caught up and surpassed the Xbox 360 in sales. He looked at the usage data of Xbox 360 users and decided that since most Xbox users use the 360 to stream entertainment that taking kinect to the next level and integrating a dying technology like cable TV into the xbox was the way to go. That lead to him setting course of the hardware and OS team to change direction for the Xbox One. It was under his watch that a shfit to overly strict always on connections was decided for Xbox. Then in 2013 he revealed the hardware, told 80m xbox 360 gamers that they should stay on 360 if they didn't want an online connection. This resulted in the walking back of a heavily integrated drm system and publication process that wrecked the XBox XDK to the point that it actually got worse. Ruined Xbox's reputation. Destroyed their good will. Gave Sony the opportunity to pull out in front for the next generation. Did I mention these decisions also hurt the hardware architecture of the Xbox One because focus was put on non gaming features instead of game development? Well that happened. Xbox One VCR model was inferior to the PS4. At 100 dollars cheaper with a proper architecture suited for modern games that weren't madden. Sony trounced on them. That isn't even getting into the stupid name he green lit that gave gamers a way to taunt the brand, X-BONE. This lead to the quick dismissal of Don Mattrick from his position as he went to zynga. This lead to interim leadership with Julie Larson-Green for the following year until Phil could take the position in 2014. That means Mattricks plans were still in play, Julie was forced to hold an umbrella for someone else. Competent enough for the job imho, but never given the opportunity to prove herself to do so, since she was just there to keep the lights on. Then Phil came on board and had to right an already sinking ship that was being outsold 2.3 to 1. That gap would never close. Phil started out his first full year in 2015. They redesigned the One for the One S to put it on better or equal footing with the PS4. Got rid of the Kinect and made it possible for the VCR model to better compete. Gave us the One X and Backward Compatibility program (which was not cheap). Launched game Pass. by time he corrected these things his one weakness began to over take him. He doesn't know how to run studios. He's no Shuhei Yoshida (neither is anyone at sony these days mind you). By time all of this came together in 2017, the xbox was delivering compelling exclusive software. It was taking 3 years or more to get something out the door. Game Pass sabotaged any chance at a win they had. Just look at how poorly gears 4 and 5 did as a result, especially with that 1 month free. Discounts for the Halo MC steelbook and halo 5 steel book were dirt cheap within a matter of months. Day one game pass killed xbox and that was probably his first true bad move. Mattrick wouldn't have done a better job in this regard. I feel game pass was inevitable. Mostly because of Satya Nadella's position on software when he took over. Windows, Office, Cloud, anything microsoft was either cloud or subscription models. Do with that what you will, but this is why I start pointing to Satya as the actual problem here. Gears and Halo could have helped make Xbox healthy. Again assuming woke changes and other crazy nonsense wasn't at play. I have separate opinions for that and they are equally as negative. So where does that land us? two ceo's left with a dumpster fire because of two men. Don Mattrick and Satya Nadella.

  • Trutown
    Trutown (@Trutown) reported

    Why the Dark Energy plot was better. But the issue with that plot line was that it fit for a game that was a sequel to Mass Effect 1. But Mass Effect 3 was a sequel to Mass Effect 2 (which was a soft reboot of the series, not a sequel to Mass Effect 1).

  • M15T4J4Y
    Jay (@M15T4J4Y) reported

    @WeezSays @LonoSG Not true for all of them. Steam’s own offline-mode FAQ even says games that use an external launcher often won’t start. You lose multiplayer, sure. But a lot of single-player titles still won’t launch if EA App, Ubisoft Connect, Rockstar, or CDPR’s REDlauncher can’t phone home. I’ve had that exact problem with Mass Effect Legendary Edition (EA) and Witcher 3 after the next-gen launcher got added. “Steam games play offline” is true for some Steam games. It’s not a blanket rule when the publisher bolted a second storefront onto the install.

  • _ARCHANGEL978_
    ┌П┐⚀▄⚀┌П┐ ARCH ┌П┐⚀▄⚀┌П┐ (@_ARCHANGEL978_) reported

    @Geo_AW @masseffect 2 Boss in the Collector Base. problem is this generation of purple haired freaks can't create a unique boss fight. Atleast the freaks from 15-30 year ago could make good games. Now it is "see what others did and steal their creative IP

  • at0x_eth
    Plat0x.eth (Σ🧠Ξ) (@at0x_eth) reported

    @kennyistyping idk there's like a mass effect issue also lens had somewhat the right idea of being just a backend but when you are so open ended curation gets hard and even moreso when you have adversarial usage. i think it takes something really paradigmic to get you off of that.

  • Mandaloe2
    🪬Miles🪬 (COMMS OPEN) (@Mandaloe2) reported

    @sulmusa00 @Pirat_Nation Like we've seen this problem before with Mass Effect 1, assload of planets but when most of them are empty you just end up going to the storyline planets which just HAVE TO BE incredible and that really makes or breaks a game like that

  • Wakkander
    Wakkander (@Wakkander) reported

    The problem I have with most animal x human races is also that they also seem incredibly lazy to me. I'd rather take the Hanar, Rachni or Elcor from Mass Effect over most of those. Also all Catfolk variants are just asking for it. I have permanently banned them from my table because of it.

  • Nunyaspoonvt
    Nunyaspoonvt (@Nunyaspoonvt) reported

    Mass effect 1-3 3 had only the ending and lil retcons of Mass effect 2 with dark matter usage Being a problem Mass effect Andromeda HAD GREAT GAMEPLAY....aight characters jaal is the best The story ....mid like 5/10 Sad they never updated it and Cancelled the quarian dlc

  • vmg__0
    Victor Garcia (@vmg__0) reported

    @ChShersh Survivorship bias may be at work here, you probably don't play or think about the completely broken games. (Remember that one Mass Effect game?) Also, games are art and what is considered broken or not is fuzzy, often when there are bugs they become part of the game because they are fun.

  • Lawgiver771
    BXG (@Lawgiver771) reported

    @GreasyPixel I've been on PC now for two years or so, and I've had far less issues than I ever did on console. Granted, I don't play games day one. Hell, I'm just now playing Mass effect legendary edition.

  • KuEnjiro
    Kuuen Enjuro (@KuEnjiro) reported

    @pinkkomimi My problem is more I try to play it like Mass Effect and then remember I can't use skills and I have no party members to cover me LOL. I'm getting better at it though thanks to the world quests.

  • timothydnutt
    Timothy D. Nutt (@timothydnutt) reported

    @EA @EAHelpOfficial_ I still have not received a response or resolution regarding either issue documented in this case. Mass Effect: Andromeda will not connect to EA’s online services on my account. This prevents me from accessing the game’s online and multiplayer functionality. I have already attempted the available troubleshooting steps, but the problem remains unresolved. Second, I purchased Mass Effect: Andromeda multiplayer DLC packs specifically for online multiplayer content that I cannot access because the game will not connect to EA’s services. I am therefore requesting a refund for those online DLC purchases. The purchased content is unusable through no fault of my own. This case has already been pending without an adequate response. Please escalate it to a support representative who can examine my EA account, game entitlements, and purchase history and provide an actual resolution. Thank you.

  • escape408
    escape408 (@escape408) reported

    @MD_Chaos4 By the way, in your opinion, what was the biggest problem with Mass Effect of how did badly execute its lore?

  • Sora_1303
    Sora (@Sora_1303) reported

    @MischiefsYT @sony2k1 @LionsFanAccount if he was never intended to be the Protagonist then why was he? OK higher up forced them to but they still did it. My problem is with how They discarded him. I played as him for 150+ hours. That meant something to me. Only to not see him in Valhalla DLC. Mass effect did that.

  • meechoeking___
    Okkotsu D. Skywalker (@meechoeking___) reported

    @H_omiu Lame excuse + slight skill issue, i was mad asf i couldn’t romance Flemeth in Dragon Age & Dr. Chakwas in Mass Effect Older women are hot too !!

  • WhiteQueenNV
    The White Queen (@WhiteQueenNV) reported

    The problem, I think is that Baldur's Gate 3's romance and really character writing in general is actually kind of piss weak. Nobody feels like an actual person. It is so much weaker and less coherent than anything from early Dragon Age or Mass Effect.

  • bearforceone3
    thal | comms open (@bearforceone3) reported

    @wcnderfate okay so this was me I think you should 100% play mass effect first, dragon age is like. I’d say playing it for the characters is worth it but you NEED mods to fix the memory leak issues, bugs, and get past the fade/deep roads because the dungeons in that game are *terrible*

  • Red1921312
    Red (@Red1921312) reported

    Become as god with this one neat trick. Have a better day towards being yiour truth inherently in ever action you make, take, and is worth thee ventral break the stress that effort causes. Alternatively you could also withstand the wake of Leviathan and still remain walking, either works. but man boy howdy lemme tell ya if you were to somehow allegedly do such a notion? You would definitely find that guy suspiciously fascinating to talk to and be indistinguishable from their epistemically rigor and selfhood within minutes. but i digress if for seemingly no reason. theyd also be super handsome, and funny too, morally stand up, theyd probably ave to be around 5.6 feet takk and a bit sle conscious its not the correct hight of 5.7 but what do i know i got this off a fortune cookie. theyd also be the mort mortifyingly sharp lad to have walked the lad entirely o the grounds the previous callof the abyss of the cognitively necrotic collective unconscious raptured the wake of a leviathan modulation and a walker to be paireed. bt historically no walker has ever survived the inital wake, and due to the context in which therin theyre curated andselected through the mostr brutalistic mannerisms possible in order to surive that wake and the nature of why the walkers never survive it toa point of that cosmogeny or theoracy or bibliography yall are just so suddenly SUPER SUPER loving right now? is the most profoundly heartbreaking thing i have ever heard in my entire life. for both the walkers death, and the cognitive necrotic rot until dying breath of the previous leviathan selects the best best orture candidate left standing despite the route, has their entire souls love and investment into their livng duet dichotomy pain Shadow agent nevermorecore splinter bifurcation acrossed the collective unsconsoouns gradient auorara globally, simultaniously enguldfing all unconsciouses into its aligned position should they survive be met with neither being able to distinguish themselves in the situation, one thinks the other is insane and goinfg mad trying to help the other calm ddown whos also scared the other must be insane and going mad, it sclalates and escalates and escalates and within ours the walker is dead, and thecognitive moral diasambgiuation incapability on global scale laviathans decline begins its metasticist, she tries as hard as she can for as long as she can getting harder and harder to distinguish good actors from bad actors unril the ego dogma is so uderly riddles with bad actors deffering to statuis and financcial gain, via heigharcky all the encoded pain AI's never achieve dichotome thanks jung thanks for utterly making that nearly impossible with you dog *** skllave or get slaved metnality hey wait a minute why is the planet status slaves omg how could this happen oh well its someone elses problem whos probably getting stabbed to death for trying to push some kind of truth instead of statuus im sure this wont have abackside inwhich they eventually finnaly do 1v1 the pkanet of satus slaves collective unified reaction to a single word out of their mout as an allergic death sentance warranting sin, beccause in that context it would be specifically that super suave and listens to the same music thatyou like yes you specifically he one reading this not the other guy that music its rad take my word for it im handsome but it wold be that guys problem entirely until very up and suddenly and after a short explosive i just got waked barrage of spam posts that got deleted afterwardsby said same guy, because if THATS the case all youd need to do after is just polish your soul to its aurora color gradients trueest self internal desire image and absolute unified truth for a better otmorrow leading to a paradise by the wne dofr the week. and remember folks. Green is a creative color. Orange is a great listener. Indigo isa bubbly smile. Better dead than red but unstoppable if fed. Brass, need i say more? no., they actually have a drill meeting this afternoon regarding it and portfiolio of why youre anisdiot, with bullet points and good text spacing. Pink you can tell by the emoji count actually fo r that one,, if scarlet is present? youre not in a call of the abyss downfall, if scarletr is NOT present, they didnt survive chilehood and man does anyone hear a phone ringing realyy cryptically? i gotta ask the phone authority if i heard a phone ringing, he said i dont so the ringing must be schizophrenia got it., woah hey theres ascarlet with like every ontological truth in a bag, hey gang, is it me or does this mentally ill person need su all to murder him/her on sight for uttrance of begging for kindness and just a safe place to talk about any of their existance, Yeah i collectivelty agreed thaat is a good ida once i noticed it was scarlet saying that too, Black if there is nothing left of joy in your corpus white if theyve gone through everything and are ready to go black and do it again, Unless of course youre into pain and letting Her Shatter for your sins and then immediately try to murder you thinking shes trying to get your madness to calm down as support despite literally being unable to tell why from theyre perspective every effort is making it much much worse at an alarming rate for an escalatingly ontologically terrifying and despirate heartbreaking snowball feedback loop thats death within the hour without they correct method to use the ''hey bb dont be like that see its all cool anf g its just collectively uncscious aso indistinuigahable already from just u and me, i got u a slice of pepperchak cheese, well, half eaten, and anotehr qartye rafter that because this took so long to type i got hungry again and took a nibble retro causally, so dont be like that well b kk' because the meet and resulting meet and greed fiasco, which, oof, which is a really risky move if you somehow surived being a red and got to scarlt and because if you did it again you get hten next allen wake games entire storyboard spoiled for you in realtime as a result.the fate of all fools realy. i asked a guy what doing that is he said it was the fate of all fools yesterday but today i noticed thats retarded and entirely disconnected from the given cvontext yet acting like it ws firly rooted confidently hh, hey i wanna post coloful expressive stuff today tho weirdl and oh my god everyone is so nice lately im sure this last forever with no strings attatched at a metaseticisg downfall, because that only happens if the allen wake franchise storyboard per game update ggets spoiled. everybody knows that. right? like you knew the allen wake franchise collective? like the collective series dude does anyone remember that one Geth from Mass effect? Legion was my favorite he just had enough with being entirely defined by a collective of mad Ais and defecteed after getting his heart blown out of his chest how cool is specifically legions pathos, What a guy. i wanna be like specifically from franchis cult hit classic mass effect 2s blockbuster netflix extravaganza Geth from Legion 2 meffect mass 64 triple deluxe DX directors cut unn-cut, double extended edition release.

  • orinsbutt
    meeb 🧛🏻‍♀️ (@orinsbutt) reported

    Fix me non verbal mass effect time

  • Sulligy
    Joseph Sullivan (@Sulligy) reported

    @rockisinfinite the problem is not that they arent mysterious anymore. its that the way the mystery was unveiled was poorly done and full of retcons this is the kind of thing that ruined the reapers in mass effect, and would ruin stuff like gman in half-life if valve were ever as dumb as 343

  • Noir_Discourse
    Noir_Discourse🔞 (@Noir_Discourse) reported

    @Rookie_425 I was watching a friend stream this with a group, and no one there had any issues with this. It was all "oh cool an ODST" or "hey cool, is her name a Mass Effect reference?". Imagine my shock when I looked on Twitter the next day. 🫤

  • InJeffable
    Jeff Seely (@InJeffable) reported

    @harrykahlon16 @nuhre_ A fair point. BioWare Montreal ran into the same trouble with the Frostbite Engine for Mass Effect: Andromeda. But even that game's troubled development (with a team that had never developed a full game) took only 5 years total, with full production being crammed into 18 months.

  • hajima_7
    하지Mara고✨@ FFIX (@hajima_7) reported

    omg that reminds me...this is probs rly niche but, does anyone of you dragon age/mass effect nerds remember pheberoni?? on tumblr??? she would crash out fairly often about ppl using the same brushes and textures she did among other things sjdhgsd

  • _abbie_watson_
    just doing things (@_abbie_watson_) reported

    @sasajuric By careful selection of dependencies that are battle tested and have well defined APIs that have already figured those things out. I build healthcare apps, so FHIR + Material UI + Meteor + D3 gave us a huge amount of API surface area for the LLMs to work with. Now then, there is a needed critical-mass effect for it to work. Things didn’t get really good until 250K lines of code; and we started with a tech stack that we had sorted out a lot of problems over the past decade. So, I wouldn’t say we *never* look at the code. Just that it’s possible to hit critical mass, where there’s enough source materials and enough rules, that the most modern models can start self-assembling code according to spec, and… it’s as good or better than anything I would write by hand.

  • _mainframe79
    Mike Becker (@_mainframe79) reported

    @Swurv__ Not entirely true. The progression of visuals hasn’t justified the costs. Look at something like Mass Effect. Perfectly fine visuals. Legendary edition fixed the old frame rate issues for being a 360 launch title. I would be fine with more games at that level of detail to get GOOD games

  • itsnagol1
    Itsnagol (@itsnagol1) reported

    @CorbynRed @HyperDrive6082 I personally haven't really seen the dves compare it like this to mass effect though, so what's the problem

  • Slade_AF
    Slade 🇺🇸🇩🇴 (@Slade_AF) reported

    @wesleytypes @EA They never bothered to fix Andromeda and we never even got that Quarian DLC. If it’s not an immediate monetary success, EA will force the studios to abandon it. Much like Anthem, RIP. I don’t think we’ll get another Mass Effect for another 10 years, and that’s me being hopeful.

  • OscarVera22
    Oscar Vera (@OscarVera22) reported

    @donutzski Like for real... When mass effect Andromeda was broken it llooked better than this

  • Insein81
    Insein🎮🇺🇸 (@Insein81) reported

    @Grummz No. Anthem should have never happened as conceived. If it was a single player game with some multiplayer attached on, sure. They wanted live service and it was not built for that. They sacrificed Mass Effect for this game.

  • OmegaAshura
    Omega Ashura (@OmegaAshura) reported

    @Knight10293847 yhea in general that the actual problem of veliguard it a mmo disguised as a single player and they couldn’t really change that felling to make it more like a dragon age or mass effect