Mass Effect Andromeda status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Mass Effect Andromeda reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Mass Effect Andromeda users through our website.

• Online Play (67%)
• Game Crash (33%)

Live Outage Map

The most recent Mass Effect Andromeda outage reports came from the following cities:

City	Problem Type	Report Time
Auckland	Game Crash	2 months ago
São Joaquim da Barra	Online Play	2 months ago
Lichfield	Online Play	3 months ago
Mobile	Online Play	8 months ago
Leeds	Online Play	9 months ago
King's Lynn	Sign in	10 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Mass Effect Andromeda Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Vespaaa's resting 🔜 AX (@myko_ii) reported 3 minutes ago

  The last game I tried streaming was Mass Effect and I just could not stay focused. I'm sorry but I got incredibly bored with that game 😭😭 I also considered BG3 but the problem is that I spend more time dilly-dallying than actually progressing 💀

• 
  Fawi (@TheOneFawi) reported 7 minutes ago

  @trepidofficial I have been waiting for a video game crash ever since Mass Effect 3 in 2012 I won't lie, I too used to fall for the remakes and remaster trap, but not anymore, I'm done, I'm up till here with this **** I want this industry to burn, and nintendo to go with it, they deserve it

• 
  💀 Ali💀 (@GenocidalFetus) reported 13 minutes ago

  @TwoGhostPixels No one changed Dragon Age or Mass Effect, dumbass. Stop making problems up in your head to get mad at.

• 
  Psychagogos (@RedGnosis) reported 14 minutes ago

  @gielmont This game conflicts me because many parts of it are very well done, but then other parts are just repetitive fetch quests. Mass Effect Andromeda was made using the same engine near the same time, I think, and suffers many of the same problems.

• 
  AJ Draws (@AJDraws) reported 15 minutes ago

  @BethesdaSupport @Fallout @BethesdaStudios Maybe fix Starfield on PS5 while you're at it. What a broken mess. Crashes more any game I've ever played. Mass Effect Andromeda has nothing on this game.

• 
  Cortez (@santiagoDCortez) reported 15 minutes ago

  @vicious696 Been playing on the cloud only for the past year, works very well, no need for a console. Main issue, a lot of owned games are either 1 not available or 2 locked behind game pass ultimate example mass effect legeandry edition I own but need ultimate to play.

• 
  nygma0451 (@nygma0451) reported 15 minutes ago

  Mass Effect 2 is criminally overrated. Good game, but its where everything went wrong. A lot of the problems with ME3 & maybe Andromeda can be traced back to 2. Its also the turning point when BioWare went from a respectable RPG developer, to the vapid AAA game company it is now.

• 
  WeAreSpartan117 (@WeAreSpartan117) reported 16 minutes ago

  @ray_ray200108 Sale vs non-sale. You can't be that stupid? I bought DBZ Kakarot for £2.74 Mass Effect Trilogy 4.99 Origins 7.99 MCC 3.99 Halo 5 3.99 These are non issue prices. 25 for Metal Gear is a genuinely good price considering its age, but lets not actually like digital doesnt sale

• 
  🪬Miles🪬 (COMMS OPEN) (@Mandaloe2) reported 17 minutes ago

  @sulmusa00 @Pirat_Nation Like we've seen this problem before with Mass Effect 1, assload of planets but when most of them are empty you just end up going to the storyline planets which just HAVE TO BE incredible and that really makes or breaks a game like that

• 
  Gareth Walker (@Revision_124c41) reported 21 minutes ago

  @Beastiarii @Darket696 @K__Med This is a misconception sadly. Robbie Bach was in charge during Xbox's most successful era. He's the one who launched the Xbox 360, he's the one who helped organize many of the studios and the companies IPs. Such as Halo, Gears, Fable, Forza etc. He was the one who planted a flag for exclusivity for titles like Bioshock and Mass Effect 1. he was head of Xbox until 2010. 5 years after 360's launch. That means that many of his decisions and efforts ran through to 2012. He's also the reason you got the NXE, Blades, Xbox Live, and the many deals for things like Netflix. When Mattrick took over in 2010, Xbox 360 was already a success and leading PS3. He greenlit the Kinect. He was the one who didn't continue the acquisitions of exclusives and studios while sony was stacking release after release after release. During his time he lost momentum and the PS3 caught up and surpassed the Xbox 360 in sales. He looked at the usage data of Xbox 360 users and decided that since most Xbox users use the 360 to stream entertainment that taking kinect to the next level and integrating a dying technology like cable TV into the xbox was the way to go. That lead to him setting course of the hardware and OS team to change direction for the Xbox One. It was under his watch that a shfit to overly strict always on connections was decided for Xbox. Then in 2013 he revealed the hardware, told 80m xbox 360 gamers that they should stay on 360 if they didn't want an online connection. This resulted in the walking back of a heavily integrated drm system and publication process that wrecked the XBox XDK to the point that it actually got worse. Ruined Xbox's reputation. Destroyed their good will. Gave Sony the opportunity to pull out in front for the next generation. Did I mention these decisions also hurt the hardware architecture of the Xbox One because focus was put on non gaming features instead of game development? Well that happened. Xbox One VCR model was inferior to the PS4. At 100 dollars cheaper with a proper architecture suited for modern games that weren't madden. Sony trounced on them. That isn't even getting into the stupid name he green lit that gave gamers a way to taunt the brand, X-BONE. This lead to the quick dismissal of Don Mattrick from his position as he went to zynga. This lead to interim leadership with Julie Larson-Green for the following year until Phil could take the position in 2014. That means Mattricks plans were still in play, Julie was forced to hold an umbrella for someone else. Competent enough for the job imho, but never given the opportunity to prove herself to do so, since she was just there to keep the lights on. Then Phil came on board and had to right an already sinking ship that was being outsold 2.3 to 1. That gap would never close. Phil started out his first full year in 2015. They redesigned the One for the One S to put it on better or equal footing with the PS4. Got rid of the Kinect and made it possible for the VCR model to better compete. Gave us the One X and Backward Compatibility program (which was not cheap). Launched game Pass. by time he corrected these things his one weakness began to over take him. He doesn't know how to run studios. He's no Shuhei Yoshida (neither is anyone at sony these days mind you). By time all of this came together in 2017, the xbox was delivering compelling exclusive software. It was taking 3 years or more to get something out the door. Game Pass sabotaged any chance at a win they had. Just look at how poorly gears 4 and 5 did as a result, especially with that 1 month free. Discounts for the Halo MC steelbook and halo 5 steel book were dirt cheap within a matter of months. Day one game pass killed xbox and that was probably his first true bad move. Mattrick wouldn't have done a better job in this regard. I feel game pass was inevitable. Mostly because of Satya Nadella's position on software when he took over. Windows, Office, Cloud, anything microsoft was either cloud or subscription models. Do with that what you will, but this is why I start pointing to Satya as the actual problem here. Gears and Halo could have helped make Xbox healthy. Again assuming woke changes and other crazy nonsense wasn't at play. I have separate opinions for that and they are equally as negative. So where does that land us? two ceo's left with a dumpster fire because of two men. Don Mattrick and Satya Nadella.

• 
  Trutown (@Trutown) reported 21 minutes ago

  @AndorianRespect You mean, after the end of Mass Effect 1? The problems with ME3 are a direct result of ME2.

• 
  meeb 🧛🏻‍♀️ (@orinsbutt) reported 23 minutes ago

  Fix me non verbal mass effect time

• 
  🌑 Pikolop Vas Normandy 🌑 (@PikolopCorp) reported 24 minutes ago

  @GethLegionN7 @SteffanPatrik I have a hard time with that argument because, technically, whenever people ask fans what their problem with the quarians is, it’s usually just the decisions made by the Quarian Admirals. But Mass Effect 2 shows plenty of quarians who are peaceful and don’t want a war. Yet people still want to send the entire quarian to hell because of the actions of two or three admirals.

• 
  Vanclomming (@Libertonian13) reported 24 minutes ago

  @hg17_daisuki I used to run Veilguard on my old PC it had both an SSD and an HDD and games would lag because Windows was running slowly in the background. Veilguard wasn’t the only thing causing the lag, and I was especially into modding, but it took up a lot of space. The Mass Effect mods I downloaded took up nearly 20 GB in total. Now that my new system doesn’t have an HDD, I can’t download many mods. Those were the good old days I really loved modding back then.

• 
  SharkMonarch (@Imperiu39957614) reported 26 minutes ago

  @MarcusCVance its crazy that masseffect solved the magazine size problem for ballistics like over a decade ago

• 
  Real_pilots_have_rotors (@GoldPicard) reported 29 minutes ago

  @army1325air So, make us kinda like a lite version of the Turians, I got it. I don't disagree, in fact I'm with you. I'm just worried about degrading the value of everyone's service. @grok mind explaining who and what I'm referring to when I mentioned the Turians from Mass Effect?

• 
  McRiggity (@MRiggity) reported 29 minutes ago

  @WeAreMassEffect Mass Effect 2 is a massive step back and responsible for the narrative problems presented in 3

• 
  Rick O'Shay (@shay_o66668) reported 29 minutes ago

  @luskybe @DanticsOfficial Tim hijacking the role of the main villain feels completely contrived. And having service be the main enemy is contrary to what all the marketing showed. All the marketing showed us fighting Reaper forces. They didn't show us fighting Cerberus troops. Cerberus was established in the previous game to be an untrustworthy but important Ally. Mass Effect 3 was supposed to show us all putting our differences aside and fight a much larger mutual enemy. Instead we have 18 missions fighting Cerberus and only 11 fighting the Reapers, and fighting the Geth for five missions. And if Cerberus was brought in to diversify the enemy forces, well, the Reapers could have easily done that they intermixed the reaper units with the collector units.

• 
  Melissa 🐭 (@missyTHX1138) reported 31 minutes ago

  🔬 The Two Big Categories Functional (Hormone-Secreting) These are the ones that really wreak havoc. They pump out excess hormone regardless of what the body actually needs: Type Hormone Excess Prevalence Prolactinoma Prolactin ~40% of all pituitary adenomas GH-secreting Growth Hormone Causes acromegaly in adults ACTH-secreting ACTH → Cortisol Cushing's disease TSH-secreting TSH → Thyroid hormone Rare Non-Functional These don't secrete excess hormone but cause problems through mass effect — compressing surrounding structures, disrupting normal pituitary function by crowding out healthy tissue.

• 
  CaptainRenault (@renault_captain) reported 32 minutes ago

  @Knight10293847 I’d say the same thing about Mass Effect…go find these Turian Insignias knowning that some Lovecraftian Horrors are about to invade the galaxy. Almost any open world game has this issue. Skyrim only escapes it by having a plot so uninteresting you don’t care about the narrative

• 
  Exalted Speed (@Exalted_Speed) reported 35 minutes ago

  I think Mass Effect 3 has some good stuff, I like some of the the new characters, but I think it's kind of bloated in order to turn it into this BIG AAA game at the time and some of it's issues still sting. Besides the ending.

• 
  Omega Ashura (@OmegaAshura) reported 35 minutes ago

  @PhantomZer013 @Knight10293847 litwraly two of those are from a OPTIONAL side quest. and the gods nane is a problem cause? i mean if that a problem then mass effect is terrible for how much reapers are mention

• 
  FinalBoss.io (@FinalBoss_io) reported 39 minutes ago

  600 employees is usually where RPG studios start translating “we know our audience” into “we need a wider one.” So Owlcat saying it won’t turn its back on hardcore CRPGs is good. It’s also a promise that gets harder to keep the more expensive your org chart gets. The risk isn’t that The Expanse: Osiris Reborn looks more like Mass Effect. That part is fine. Studios should try new shapes. The risk is the familiar disease of scale: every sharp edge gets treated like a market problem. Complex systems get simplified. Failure gets softened. Friction gets removed until all that’s left is “accessible,” which is industry code for less specific. Owlcat has earned more trust than most here. Pathfinder and Rogue Trader did not feel focus-tested into paste. That’s exactly why the pressure is real. Growing while keeping taste is harder than growing. Anybody can make the target bigger. Very few studios get bigger without sanding off the part worth showing up for.

• 
  Timothy D. Nutt (@timothydnutt) reported 46 minutes ago

  @EA @EAHelpOfficial_ I still have not received a response or resolution regarding either issue documented in this case. Mass Effect: Andromeda will not connect to EA’s online services on my account. This prevents me from accessing the game’s online and multiplayer functionality. I have already attempted the available troubleshooting steps, but the problem remains unresolved. Second, I purchased Mass Effect: Andromeda multiplayer DLC packs specifically for online multiplayer content that I cannot access because the game will not connect to EA’s services. I am therefore requesting a refund for those online DLC purchases. The purchased content is unusable through no fault of my own. This case has already been pending without an adequate response. Please escalate it to a support representative who can examine my EA account, game entitlements, and purchase history and provide an actual resolution. Thank you.

• 
  '-' (@NunoRocha910) reported 48 minutes ago

  @femshep_com @nib95_ But you are talking about a particular case (female Shepard). I'm talking in general. Totally different things. Just because few people had issues with it (Mass Effect case), doesn't mean that there's a general hate towards female protags, because there is not.

• 
  Knight(Fate)1029384756 (@Knight10293847) reported 48 minutes ago

  It really does suck that in Mass Effect: Evolution it is marketed as "First Contact War Shown" and its ends so quickly its genuinely baffling. And not only that but the Illusive Man just goes to Illium like its no problem. First human on an alien world and no one cares. The other comics are much better but why did they introduce the Illusive Man like this? Sure show him in the First Contact war but don't make it seem like its about the conflict and also just let time pass so the next event makes more sense. Also having Saren encounter the Reapers this early is weird when he encounters them for what I presumed was the first time.

• 
  John Burnett (@TheSPCommandant) reported 49 minutes ago

  @pixie_girl3 you're entirely missing the point. we don't have trouble with female protagonists. think about Aloy from Horizon, or Laura Croft from Tomb Raider. we're just sick and tired of the cultural engineering. They turn Thor into a woman, ruined the Star wars franchise, same with Amazon and the Lord of the rings TV show. Mass Effect Andromeda killed their franchise as well. gamers just don't want to be preached at. we don't want to be told how we're supposed to think and feel about anything.

• 
  bongle (@Bongl0id) reported 53 minutes ago

  @wesleytypes @DawnwalkerGame @RebelWolvesDevs Do you even comprehend how annoying it is to write a whole trilogy like this, or the numerous problems it caused mass effect? You know why they introduced a new solider in 3? Because all the previous ones could be dead. The dumbest people ruin those games.

• 
  lex is playing bg3! (@afrochantter) reported 56 minutes ago

  th funniest thing about EA is that they don't like money, apparently. for all their want and need of a live service game, they never considered that a mass effect live service based on me3's multiplayer would sell tons?

• 
  CastisV (@CastisV) reported 1 hour ago

  @Ivan06102335 @DanticsOfficial I get that having more attractive characters makes the game better, but I'll never understand the need for RPG fans to romance in games. I'm the biggest Mass Effect fan there is but we are talking about pixels after all. I just hope they can fix some of the facial animations.