Mass Effect Andromeda status: server issues and outage reports
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Mass Effect: Andromeda is an action role-playing video game developed by BioWare and published by Electronic Arts for Xbox One, Microsoft Windows and PlayStation 4.
Problems in the last 24 hours
Mass Effect Andromeda signals over the past 24 hours. The dashed line is the service-wide baseline used to detect unusual activity.
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Most Reported Problems
The following are the most recent problems reported by Mass Effect Andromeda users through our website.
- Online Play (50%)
- Game Crash (50%)
Live Outage Map
The most recent Mass Effect Andromeda outage reports came from the following cities:
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Online Play | 4 days ago |
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Game Crash | 3 months ago |
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Online Play | 4 months ago |
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Online Play | 4 months ago |
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Online Play | 10 months ago |
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Online Play | 11 months ago |
Community Discussion
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Mass Effect Andromeda Issues Reports
Latest outage, problems and issue reports in social media:
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Padjil Keyes - FR/EN VTuber (@PadjilV) reported@onlypushinp @dreadwolf_solas Mass effect had big problem beetween 2 and 3 with some story part being scrapped, it is coherent because of the protag, the cast and the ennemy who in the end don’t change. You jusy can’t do that with DAO for example.
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thal | comms open (@bearforceone3) reported@wcnderfate okay so this was me I think you should 100% play mass effect first, dragon age is like. I’d say playing it for the characters is worth it but you NEED mods to fix the memory leak issues, bugs, and get past the fade/deep roads because the dungeons in that game are *terrible*
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John Smith (@DoubleRworld88) reported@KTiereny I think 5-10 years ago this would have been amazing especially with Yakuza and Persona games back then. The problem is now if you had another entrant the cost to lockdown content would be extortionate. 100 million to get a 3rd party exclusive like original mass effect.
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The White Queen (@WhiteQueenNV) reportedThe problem, I think is that Baldur's Gate 3's romance and really character writing in general is actually kind of piss weak. Nobody feels like an actual person. It is so much weaker and less coherent than anything from early Dragon Age or Mass Effect.
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Ryu Maverick Art (@RyuNovels) reportedMy issue with modern RPG Games is they seem to focus to much on romance and hook up options You need to do to progress the Game, Like in Mass effect 2 You had the tantrum sequence of Jack against Miranda, instead of a neutral option you needed to pick a side, that's idiotic
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Gefyrios (@fenerliyan) reported@Exorius84 @Pirat_Nation That's true but it's an industry issue. I would say Mass Effect and Dragon Age are not just any IPs. They still have huge fan bases and appeal and Bioware exists only as a container for these IPs. Otherwise nobody would be interested in Bioware at all.
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GreatSnekYig (@Snecko_Yig) reported@RudeJackalope For me, personally is Mass effect 1. I could never finish it. I dont think its terrible, i just struggled with the controls and they felt clunky as all hell for me which is a skill issue on my end but i never got far into it before dropping it all together
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Cool Dr. Money (@QTeezyFaSheezy) reportedThis is why live service games miss what iterative sequels used to do. The first game would always show the vision & promise. And the 2nd or 3rd game would be that REALIZED. Halo 2 Mass Effect 2 Red Dead 2 Uncharted 2 Witcher 3 Batman Arkham City Vice City/San Andreas etc
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sukru tikves (@stikves) reportedThe problem is a studio or even an “established IP” means nothing without the actual talent behind it As much as I love BioWare and the Mass Effect universe, It would be a massive undertaking to bring it back to the level we were used to before. Still I will keep hope.
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┌П┐⚀▄⚀┌П┐ ARCH ┌П┐⚀▄⚀┌П┐ (@_ARCHANGEL978_) reported@Geo_AW @masseffect 2 Boss in the Collector Base. problem is this generation of purple haired freaks can't create a unique boss fight. Atleast the freaks from 15-30 year ago could make good games. Now it is "see what others did and steal their creative IP
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Jakey (@labiamajorasmas) reportedI know mass effect 3 has a glitch where shepard and steve's romantic and regular dialogue gets mixed up sometimes but everytime it happens i still get jumpscared a little😭
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Andrew Gross (@GrossRugger) reported@MichaelFKane The entire problem with mass effect is that the renegade path is objectively the correct and good way to play, until ME3, where it becomes a cartoon evil guy.
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Elana Fisher (@elanafisher) reported@xaviersonline_ i love her voice but i can't stand his but maybe it's one of those things that grows on you who knows that's the same problem i had with mass effect where the maleshep was just hard to play (though his VA is actually amazing so idk if it was the direction or what)
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achilles “yoshiki irl” lamb (@yoshikipd) reportedtrue and the only game ive seen address this problem correctly is mass effect bc being called shepard doesnt break the immersion since it Is technically your name but being called leader in p3r all the time really ******* sucks
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VengeanceOfSet (@VengeanceOfSet) reported@Pirat_Nation If they can so easily identify problems then apparently the dev ain't so grand either. No one attached to any level of decision making in the era of Mass Effect Andromeda / Anthem should ever be allowed to criticize game players. 2 platinum level franchise opportunities completely fumbled.
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Mythic ⛧ (@MythicJaqui) reported@CDRJohnShepard Netcode is a lot more stable so the mod won't crash as much as reach did. Community made shaders allow for PBR support. Levels also don't have to be sealed in Halo 4 so I can port mass effect maps pretty fast (Did this one in a couple days).
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Gareth Walker (@Revision_124c41) reported@Beastiarii @Darket696 @K__Med This is a misconception sadly. Robbie Bach was in charge during Xbox's most successful era. He's the one who launched the Xbox 360, he's the one who helped organize many of the studios and the companies IPs. Such as Halo, Gears, Fable, Forza etc. He was the one who planted a flag for exclusivity for titles like Bioshock and Mass Effect 1. he was head of Xbox until 2010. 5 years after 360's launch. That means that many of his decisions and efforts ran through to 2012. He's also the reason you got the NXE, Blades, Xbox Live, and the many deals for things like Netflix. When Mattrick took over in 2010, Xbox 360 was already a success and leading PS3. He greenlit the Kinect. He was the one who didn't continue the acquisitions of exclusives and studios while sony was stacking release after release after release. During his time he lost momentum and the PS3 caught up and surpassed the Xbox 360 in sales. He looked at the usage data of Xbox 360 users and decided that since most Xbox users use the 360 to stream entertainment that taking kinect to the next level and integrating a dying technology like cable TV into the xbox was the way to go. That lead to him setting course of the hardware and OS team to change direction for the Xbox One. It was under his watch that a shfit to overly strict always on connections was decided for Xbox. Then in 2013 he revealed the hardware, told 80m xbox 360 gamers that they should stay on 360 if they didn't want an online connection. This resulted in the walking back of a heavily integrated drm system and publication process that wrecked the XBox XDK to the point that it actually got worse. Ruined Xbox's reputation. Destroyed their good will. Gave Sony the opportunity to pull out in front for the next generation. Did I mention these decisions also hurt the hardware architecture of the Xbox One because focus was put on non gaming features instead of game development? Well that happened. Xbox One VCR model was inferior to the PS4. At 100 dollars cheaper with a proper architecture suited for modern games that weren't madden. Sony trounced on them. That isn't even getting into the stupid name he green lit that gave gamers a way to taunt the brand, X-BONE. This lead to the quick dismissal of Don Mattrick from his position as he went to zynga. This lead to interim leadership with Julie Larson-Green for the following year until Phil could take the position in 2014. That means Mattricks plans were still in play, Julie was forced to hold an umbrella for someone else. Competent enough for the job imho, but never given the opportunity to prove herself to do so, since she was just there to keep the lights on. Then Phil came on board and had to right an already sinking ship that was being outsold 2.3 to 1. That gap would never close. Phil started out his first full year in 2015. They redesigned the One for the One S to put it on better or equal footing with the PS4. Got rid of the Kinect and made it possible for the VCR model to better compete. Gave us the One X and Backward Compatibility program (which was not cheap). Launched game Pass. by time he corrected these things his one weakness began to over take him. He doesn't know how to run studios. He's no Shuhei Yoshida (neither is anyone at sony these days mind you). By time all of this came together in 2017, the xbox was delivering compelling exclusive software. It was taking 3 years or more to get something out the door. Game Pass sabotaged any chance at a win they had. Just look at how poorly gears 4 and 5 did as a result, especially with that 1 month free. Discounts for the Halo MC steelbook and halo 5 steel book were dirt cheap within a matter of months. Day one game pass killed xbox and that was probably his first true bad move. Mattrick wouldn't have done a better job in this regard. I feel game pass was inevitable. Mostly because of Satya Nadella's position on software when he took over. Windows, Office, Cloud, anything microsoft was either cloud or subscription models. Do with that what you will, but this is why I start pointing to Satya as the actual problem here. Gears and Halo could have helped make Xbox healthy. Again assuming woke changes and other crazy nonsense wasn't at play. I have separate opinions for that and they are equally as negative. So where does that land us? two ceo's left with a dumpster fire because of two men. Don Mattrick and Satya Nadella.
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Trutown (@Trutown) reportedWhy the Dark Energy plot was better. But the issue with that plot line was that it fit for a game that was a sequel to Mass Effect 1. But Mass Effect 3 was a sequel to Mass Effect 2 (which was a soft reboot of the series, not a sequel to Mass Effect 1).
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Ken_Jen (@TheRealKen_Jen) reported@GameStalgiaX Playing Mass Effect Legendary Edition... mainly cause I do have to play through ME1. Don't get me wrong I love all 3, just ME1 isn't as refined as ME2 & ME3. Also will defend to my dying breath that the Mako isn't the problem, the terrain design is the problem.
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Reality Forge (@UltimateJackFro) reported@Zeroth4G mass effect, fallout, dragon age, etc all stem from the same problem
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Metroz (@Metrozee9000) reported@Cthulhu_OwO I should [play] the Mass Effect Trilogy. No, really, I bought the whole thing for 5 bucks on Steam and it's been sitting on my library ever since. Everyone says that it's kino, but I got so many games to play... Younger me would be ashamed that I somehow think it's a problem !
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Emergency Medical Fella (@thatmedfella) reportedSorry babe, can’t talk. I’m doing the infinite xp mining laser glitch in Mass Effect
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Noir_Discourse🔞 (@Noir_Discourse) reported@Rookie_425 I was watching a friend stream this with a group, and no one there had any issues with this. It was all "oh cool an ODST" or "hey cool, is her name a Mass Effect reference?". Imagine my shock when I looked on Twitter the next day. 🫤
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FinalBoss.io (@FinalBoss_io) reported600 employees is usually where RPG studios start translating “we know our audience” into “we need a wider one.” So Owlcat saying it won’t turn its back on hardcore CRPGs is good. It’s also a promise that gets harder to keep the more expensive your org chart gets. The risk isn’t that The Expanse: Osiris Reborn looks more like Mass Effect. That part is fine. Studios should try new shapes. The risk is the familiar disease of scale: every sharp edge gets treated like a market problem. Complex systems get simplified. Failure gets softened. Friction gets removed until all that’s left is “accessible,” which is industry code for less specific. Owlcat has earned more trust than most here. Pathfinder and Rogue Trader did not feel focus-tested into paste. That’s exactly why the pressure is real. Growing while keeping taste is harder than growing. Anybody can make the target bigger. Very few studios get bigger without sanding off the part worth showing up for.
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Somebody Someone🆓 (@sbso25) reported@AdeIica @Flanz111 @HardwareSteam Bioshock worked. Cyberpunk, Avatar, Mass Effect didn’t work. I didnt feel like testing more games. I’ll just wait until they update it and fix it.
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aidenpryde (@aidenpryde) reported@ShouVertica @MikeyNohMore All Starfield had to do was try not to be NMS. They should have kept it tight, 2-3 star systems at most. But the bigger issue is that many of us expected Bethesda's take on Mass Effect. Instead we got Fallout 4 in space because Emil Pagliarulo is a talentless hack.
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a;sdkfjasdlfj;d (@asdkfjasdlfjd) reportedNothing a little Mass Effect at midnight and 12 beers can't fix
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Timothy D. Nutt (@timothydnutt) reported@EA @EAHelpOfficial_ I still have not received a response or resolution regarding either issue documented in this case. Mass Effect: Andromeda will not connect to EA’s online services on my account. This prevents me from accessing the game’s online and multiplayer functionality. I have already attempted the available troubleshooting steps, but the problem remains unresolved. Second, I purchased Mass Effect: Andromeda multiplayer DLC packs specifically for online multiplayer content that I cannot access because the game will not connect to EA’s services. I am therefore requesting a refund for those online DLC purchases. The purchased content is unusable through no fault of my own. This case has already been pending without an adequate response. Please escalate it to a support representative who can examine my EA account, game entitlements, and purchase history and provide an actual resolution. Thank you.
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Rick O'Shay (@shay_o66668) reported@jackshepfc I will so badly want to take over by aware and remake Mass Effect from the ground up. Restore all the cut content, and make the original rough draft mission a real thing and of course fix the giant plot holes and give players choices. Mass Effect 1 did not allow us to meld with Tevos in order to prove that the reapers are real. Mass Effect 2 did not allow us to be diplomatic with The mercenaries. There was a large bunch of side characters that I thought were really cool and I really liked and yet I was forced to kill all of them against my will. Mass Effect 3 would require a whole day to explain what is wrong with it. And Mass Effect Andromeda is an abomination.
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Knight(Fate)1029384756 (@Knight10293847) reportedSo, it took me a long while to realize Veilguard was just Mass Effect 2 because I was forcing myself to see it in a Dragon Age box. But also I don't think Veilguard really hits that Mass Effect 2 plot set up until the City choice. Before it feels like its live service remnants had it visit every major hub so that the grind could start for it. Only for that to be changed and now they had to change it because they could. And the Mass Effect 2 plot set up works well enough to visit different locations and do it multiple times.
Mass Effect Andromeda detected incident history
These records describe service-wide increases in reported problems. They do not confirm an outage at every address. Recorded end times describe our detection window, not a provider-confirmed repair.
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No end recorded. This alone does not establish the current status.
What to do if Mass Effect Andromeda is not working
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How to interpret these reports
Direct reports are submitted by visitors. Locations may be estimated from their connection or supplied by the reporter. A low local count does not establish that service is working; the service-wide status and local report totals describe different areas. How our outage detection works