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Mass Effect: Andromeda is an action role-playing video game developed by BioWare and published by Electronic Arts for Xbox One, Microsoft Windows and PlayStation 4.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Mass Effect Andromeda reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Mass Effect Andromeda. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Mass Effect Andromeda users through our website.
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Online Play (100%)
Live Outage Map
The most recent Mass Effect Andromeda outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Mobile |
Online Play | |
 Leeds |
Online Play | |
| King's Lynn |
Sign in | |
 Tallinn |
Sign in | |
 Wellington |
Online Play | |
| Mary Esther |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Mass Effect Andromeda Issues Reports
Latest outage, problems and issue reports in social media:
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Justin Wallace
(@beakedjustin) reported
@masseffect why can't the people who knows how to fix the Dolby vision problem have the choice to play this game in Dolby vision hdr. All people have to do in their xbox settings is turn off auto hdr.
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Ghostofkage187
(@ghostofkage187) reported
@Outriders Have you fixed multiplayer connection issues? If not, I’m not returning. Will buy mass effect instead and play horde mode.
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Chris green
(@Tauchaos) reported
@masseffect when will there be a fix for the insanity II achievement and romancing II for me2 broke on ps and xbox
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Strea
(@StreaisBaea) reported
I reinstalled Steam now (and reinstalled Origin again for good measure) and I guess I can try reinstalling Mass effect again... But still this is just so bizarre, I have never had an issue like this before. For the record, the SSD that my games are on is only like a month-
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Strea
(@StreaisBaea) reported
Ok... so I don't know if what I encountered just now was a Steam issue, an Origin issue, or if Mass Effect LE is just cursed... But for some reason when I launched Mass Effect LE, it had me reinstall origin and all that usual first time set up stuff but crashed to desktop in-
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Darckcloud723
(@Darckcloud723) reported
I managed to crash Mass Effect, yea!
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biomechbeast
(@biomechbeast) reported
@bioware I had a stream on twitch muted for audio content at the end of Mass Effect 1. Should I appeal the muted audio in a specific way? And will this continue to happen if I stream the rest of the ME trilogy? Only had this 1 issue at the end of ME1
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HippeusOmega @ FFXIV 4.0 and Mass Effect
(@HippeusOmega) reported
Hey @bioware and @masseffect any idea when we can a fix to actually buy Spectre weapons? Especually since #MassEffectLegendaryEdition is bugged where the weapons become unlisted for many people including myself.
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SilentP
(@silentp13426) reported
@RileyGryc Very true! Shame the amount of races was cut down in that game though (amongst other problems the game had). ...now I'm thinking how the hell Mass Effect 5 is gonna play out overall plot wise, ME3's end choices seem *too* divergent to be able to plot a single game with
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Arkham«™»(🎮Yakuza 0, MGSV, FC3, MGR, CE+ more)
(@vemi_d) reported
@darktimesgaming LMFAO, so u mean they got backlash for a resolution problem? This is what gaming has come to? Xbox has better back compat, hence why all back compat games run better on it, Mass Effect Legendary edition for example. That's some petty **** to be upset about.
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PenguinIce1031🐧❄️
(@JoshWhite19) reported
Well I just figured out my Xbox issue it’s the new mass effect game so I just uninstall it then I reinstall if it’s fix or not but the rest it’s up to Odin
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Nathan Purcell
(@NathanPurcell56) reported
I deleted Mass Effect Legendary Edition. I'm going to reinstall it. Hopefully that fixes the game not working!
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josh nichols
(@itsjerkjersh) reported
@DoubleUHarrison pausing it and realizing those 10 hours were going to be my last time with Mass Effect. The new paint and features can’t fix the very visibly damaged and aged foundation. And that game was my life for half of high school. It’s weird saying goodbye to a game.
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✖ TJ the X Droid ✖
(@TJtheXDroid) reported
Dealing w/ a sinus headache ATM, trying to get it together but there will be no Mass Effect tonight. May do a late night DBD stream if I start feeling better. Sorry streams have been so inconsistent lately, but I'm working on getting things back in order, ISP issues aside.
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Aaron Spencer
(@aspenc26) reported
@bioware any idea when a fix will be up for the broken surround sound issue in Mass Effect 1 on the PS5?
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Wabuu
(@WabuuTheRaccoon) reported
@SkillUpYT What I played of it, before the game literally wouldn't let me play anymore of it because of the rampant crashing on a PS4 Pro (like a crash every 15-30 minutes) was a fantastic game, mostly through the story doing the heavy lifting. Thank God for RE 8 and Mass Effect Trilogy.
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Chris green
(@Tauchaos) reported
@sparrobey @masseffect Same problem on xbox bud now got to do the whole thing again and save before the romance section and wait wait a fix
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CaptainDallas
(@CaptainDallas2) reported
@Angry_Goose Now I feel the need to write the "how I would fix Mass Effect" thread that's been bouncing in my brain for a bit.
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LesGroper
(@LesGroper) reported
@nfs2192 @THombte @hard8_times What are you blathering on about? The user score was low because the game has ******* structural problems, one of which being that Mass Effect 3 goes from being space opera to I-can't-believe-its-mot-Gears-of-War in the course of one ******* game.
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WesleyShark - //OFFLINE//
(@wesley_shark) reported
@masseffect @EAHelp Any word on another update to fix some if the bugged achievements, like Insanity, Paramour, the kill counter, melee counter, etc...? Thanks!
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Tomthechosen1 🇮🇹🇻🇪
(@Tomthechosen1) reported
@FelagiRich I've never had a problem with ME 1's combat, coming directly from KOTOR it seemed like a logical leap forward to have an RPG shooter. But having finished Mass Effect 2 last night apart from the gameplay, the game cinematically was firing on all cylinders.
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HippeusOmega @ FFXIV 4.0 and Mass Effect
(@HippeusOmega) reported
Hey @bioware and @masseffect any idea when we can get the fix to actually buy Spectre weapons since #MassEffectLegendaryEdition seems bugged where the weapons become unlisted. Cause I'm pretty much screwed out of the best weapons in the game.
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FrazerTownGuy
(@MM9127815101) reported
@PS5India @RishiAlwani Had my broadband stop working for two days due to a cable getting damaged from heavy rain during the weekend. I was able to play Mass Effect 2 on my PS5 without issues. If I had gotten it on Xbox then this DRM nonsense would have made my Xbox a paper weight.
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Cote Sio
(@cotesious) reported
Please @bioware fix the Spectre Gear Bug in Mass Effect 1 as soon ad possibile! Loving the game! #MassEffectLegendaryEdition
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N7 Hammy
(@LeeHammyH23_7) reported
@markredpath11 I preferred combat in mass effect 1 mass effect 2 I'm having real trouble
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HoleyPanda
(@HoleyPanda) reported
I originally had the first Mass Effect for PC and ever since my second playthrough began, the Mako section of finding Liara glitches out and no terrain would load in....so it became trial and error. I eventually knew the route without seeing it before I picked up my xbox copy.
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King
(@KINGCARNAGEII) reported
@masseffect having an issue unlocking the paramour 2 achievement in mass effect 2 does the shadow broker’s lair not count as a continuation for this can’t find info anywhere on please help trying to 100% the LE 🙏🏻🙏🏻🙏🏻
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WesleyShark - //OFFLINE//
(@wesley_shark) reported
@masseffect Any word on another update to fix some if the bugged achievements, like Insanity, Paramour, the kill counter, melee counter, etc...? Thanks!
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Anarcheologist
(@KriskoDisko) reported
Really wish the developers that put long, unskippable cutscenes into the Mass Effect franchise had also included an option to pause. It would be less of an issue if they didn't dump you straight into battle at the end of the scene.
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Raging Spartan
(@SpartanRaging) reported
@HelenGallais @Evilman520 @Outriders *and ridiculously toxic. It wasn't necessarily directed at you, but people in general. No I think they should fix things ofc. But there are productive ways to handle things and then there are destructive ways. No, I've moved on to Mass Effect LE so I won't be back for a while