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Mass Effect: Andromeda is an action role-playing video game developed by BioWare and published by Electronic Arts for Xbox One, Microsoft Windows and PlayStation 4.

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Mass Effect Andromeda Issues Reports

Latest outage, problems and issue reports in social media:

  • Knight10293847
    Knight(Fate)1029384756 (@Knight10293847) reported

    It really does suck that in Mass Effect: Evolution it is marketed as "First Contact War Shown" and its ends so quickly its genuinely baffling. And not only that but the Illusive Man just goes to Illium like its no problem. First human on an alien world and no one cares. The other comics are much better but why did they introduce the Illusive Man like this? Sure show him in the First Contact war but don't make it seem like its about the conflict and also just let time pass so the next event makes more sense. Also having Saren encounter the Reapers this early is weird when he encounters them for what I presumed was the first time.

  • JulianHeliosII
    Julian II (@JulianHeliosII) reported

    @Knights_Path Thinking some more, when the player asks a question you have a problem to solve: The player idle while asking a question looks blank Mass Effect solved it through a close up shot here and there, obscuring the body so you can't see Shepherd's hands Baldur's Gate had transition anims between lines from pose w/ anim to pose w/ anim, which kept the silent protagonist of the dialogue engaging You should choose one of these, or a mix of both, to keep the character from feeling plastic. The speaker need not have this because they are generally receiving queries and questions from the speaker, but stance changes are crucial for the target speaker

  • timothydnutt
    Timothy D. Nutt (@timothydnutt) reported

    @EA @EAHelpOfficial_ I still have not received a response or resolution regarding either issue documented in this case. Mass Effect: Andromeda will not connect to EA’s online services on my account. This prevents me from accessing the game’s online and multiplayer functionality. I have already attempted the available troubleshooting steps, but the problem remains unresolved. Second, I purchased Mass Effect: Andromeda multiplayer DLC packs specifically for online multiplayer content that I cannot access because the game will not connect to EA’s services. I am therefore requesting a refund for those online DLC purchases. The purchased content is unusable through no fault of my own. This case has already been pending without an adequate response. Please escalate it to a support representative who can examine my EA account, game entitlements, and purchase history and provide an actual resolution. Thank you.

  • AxiomaticAlex_
    Alex Andrews (@AxiomaticAlex_) reported

    @SoullessCorvus @For_Macragge It requires a lot of setup math. Hell I did Eve Online ships versus Mass Effect reapers years ago and it took about 300 pages of notes, math equations and a whole host of measurements. But the biggest problem is in finding a point of comparison. Compare the apples to the apples.

  • PadjilV
    Padjil Keyes - FR/EN VTuber (@PadjilV) reported

    @onlypushinp @dreadwolf_solas Mass effect had big problem beetween 2 and 3 with some story part being scrapped, it is coherent because of the protag, the cast and the ennemy who in the end don’t change. You jusy can’t do that with DAO for example.

  • MD_Chaos4
    M.D. Chaos (@MD_Chaos4) reported

    The problem with halo after odst and legends, is that they took it into a direction that worked against it’s strength by making it more like mass effect(which already failed on it’s promise) and super lore reliant, when they already had a good setting as is, thus losing everyone.

  • litauchij
    неопізнаний йернящий мужик (@litauchij) reported

    @Dark_Emerald077 @tunechistark st how badass Kat is. the game that influenced me the most, Mass Effect, is also filled with cool women, and I never badmouthed any of them. the problem is korra is written like crap. just like that new marine gal in the halo remaster. it was never about what's in their pants.

  • viiaeriis
    vie🦉🐞🦇🐝 🇵🇸🇸🇩 (@viiaeriis) reported

    i think a lot of people associate the fantasy genre with length and scope, because the cyberpunk beeline for example is 20 hours and it’s not an issue. every mass effect is 20 hours. if the quality is there, then it doesn’t matter!

  • rizzle_xo
    Rizzlexo (@rizzle_xo) reported

    Can anybody actually drive the Mako in Mass Effect perfectly with no issues? Is that a real thing?

  • SweetLMG
    Jesse (@SweetLMG) reported

    @IGN Notice how these articles always start with “former”. Anyway Mass Effect 5 has a long shot as it is. Announced this game 5 years ago, and still have nothing to show for it. New owners are hardly the problem here.

  • patch_ledger
    Patch Ledger (@patch_ledger) reported

    An analyst told CNBC EA might have to sell IP to service its buyout debt. Four days later, BioWare showed up in exactly that sentence. > Aug 2: CNBC quotes an analyst on the $55B EA buyout - "I don't know how EA is going to service this debt without... studio closures, and possibly IP sell-off" > the buyout added $18-20B in new debt to the balance sheet, confirmed across multiple reports this week > Aug 6: EA is reportedly looking to sell BioWare and other IPs specifically to pay that debt down > EA has not confirmed or denied it - the studio that made Mass Effect and Dragon Age is now a line item in a debt-service plan, not a press release Four days between "here is what selling IP would look like" and BioWare's name landing in that exact sentence is not a leak. It is a timeline. What is next on that list?

  • Fizzypaladain58
    Fizzypaladain583 (@Fizzypaladain58) reported

    @LordChrome375 The only squadmate who is worse then Liam imo is vetra given the fact she has all the same problems of Jax from mass effect 2 not being able to tank damage and dies alot

  • HelioReign
    Helios Δ 🐦‍🔥🗝️💛 (@HelioReign) reported

    My main issue with the Mass Effect universe is that it feels like they drastically underestimate what the populations of these worlds should be

  • dunksdeux
    duncan b-梁 🦦🇵🇸 (@dunksdeux) reported

    mass effect writer: ok so there’s this species that’s good at banking and commerce director: ok writer: they sound like they have allergies all the time director: ok writer: oh and they complain. like, a lot. director: yep, no possible issues here, go right ahead

  • iwelsh
    Ian Welsh (@iwelsh) reported

    @akidderz @Cromwelp This was the problem with Midnight Suns. Not that they talked too much, but that it was odd hybrid that didn't find its market. I liked the talk AND the combat. And Mass Effect had tons of talk and did well.

  • asdkfjasdlfjd
    a;sdkfjasdlfj;d (@asdkfjasdlfjd) reported

    Nothing a little Mass Effect at midnight and 12 beers can't fix

  • MKDurfee
    Michael Durfee (@MKDurfee) reported

    @Pirat_Nation Problem is “remaster” is a fancy term for ai-upscaled graphics and that’s it. Devs these days almost never put any effort into actually fixing stuff. Look at the mass effect legendary edition. So many opportunities to add stuff that would have made the games better, but nah..

  • Knight10293847
    Knight(Fate)1029384756 (@Knight10293847) reported

    My first gut instinct is to agree because yeah. Mass Effect doesn't need a canon ending and it should by all mean respect what the players have done and explore those consequences to their natural conclusions. What the rachni choice should have been is exactly that. If you killed the rachni they shouldn't have showed up at all in ME3. Imagine hearing from a friend who killed the rachni and them saying "I didn't get that mission. Like I saw Grunt and we fought Reapers but the rachni didn't exist in my game. I killed them." And just being struck by how that decision not only makes the renegade choice correct (in a way) but also such a vast difference. An entire enemy type and race just doesn't have influence at all in the game. But that didn't happen. What happened is the rachni game back regardless and the only difference was if you paragon'd you paragon'd again to get war assets. If you renegaded you renegaded again to not loss war assets. Something that does have an effect but its not what the player expects on a bare bones basic or even what they wildly might think. And that is the issue with the ending choices of Mass Effect. The promise such divergent stories that can't simply be crunched into a similar path. There will just be fundamentally different conflicts and issues with each one of them. This video does suggest they just do what Mass Effect has always done but that is accepting a comprise instead of expecting what it should natural be. Not having different assignments to show that "Hey there are differences?" But genuine world differences. Synthesis is described where conflict isn't really a factor anymore. Where everyone knows what its like to be someone else. That story, that exploration of the themes would result in a much less action oriented game and more something like Disco Elysium where the central conversation is about what this life is like. Control is likewise a very different kind of conflict where smaller scale wars could happen. But galactic conflicts just won't exist. Something like a Krogan Civil War is just unlikely to happen with a Shepard controlling the Reapers. Where they could easily stomp down on any major conflict. And not only that but things like diseases, medically issues and similar things would nearly be erased. Maybe there is a story where Shepard becomes a tyrant and rules over organics as an AI god but I don't think many could see their Shepard doing that and I don't think BioWare could see Shepard doing that. Destroy likewise would just be about reconnecting the galaxy together and would be the one most similar to the setting before the Crucible. And all of this isn't even accounting for honoring other player choices. I mentioned it a bit with the Krogan Civil War hinted at in a N7 teaser but there is literally no way a Krogan Civil War can realistically exist in a Synthesis ending or a Control Ending. Not in the way the art depicts. Like I can not accept that if the quarians are dead in one playthrough that BioWare just goes. JK they live and the only difference is a mission. No, it should feel like a real loss. Something was fundamentally changed between a version of them living and a version of them dead. Because that is the promise of importing choices. A major decision was made and you will see how that plays out to its fullest. Not half, not a quarter but seeing it realized. The same feeling you get in a D&D session where a major choice you made comes back and makes you realize it would have been different if you made a different choice. I know for a fact that if BioWare does crunch the endings and the only difference is different side quests, I and other fans would be upset. Because that isn't what I wanted. The solution for BioWare is two fold. The hard path and the easy path. The first is they just buckle down make three games and honor the choices made in each game. Not saying Synthesis should be Disco Elysium but Mass Effect but its the one that makes the most sense in my head. But something that fully explores the ramifications of having this union between synthetics and organics. Same with Control and same with Destory. The second path is just canonize an ending. Its the easiest way because they can focus their efforts on story of the game instead of making a game that is literally about showing the player their choices and making the game before 2040. I think they should also canonize the Genophage, and quarian and geth choices because I know for a fact that if they don't it will be real sad seeing the only differences being less krogan, quarians and geth. And this isn't even considering the fact that the Krogan Civil War just won't happen at the scale shown in the artwork if Wreav is in charge, Eve is dead, and the Genophage isn't cured. Sorry but the krogan would just die out. Because the expectation of that combination of choices would be the krogan's extinction. Its how the games have framed it since the beginning and to alter that would introduce internal inconsistency. I hope this shows why this will be so difficult for BioWare but also why literally no other RPG studio has done it to this scale. What BioWare did with ME1 to 3 and DAO to DAI is astounding. Truly more than what I have seen. Because CDPR fumbled that and gave up with Witcher 3. Small example being Thaler is alive no matter what. And big example is that the dragon state you helped create alongside helping the Scoia'tael in the prior games just does nothing. No mention of it and not even the bare bones of them coming to help Geralt at Kaer Morhen. Obsidian did it fine enough but they just didn't do that with Outer Worlds 2 and Avowed. Larian? What about Larian? Larian has set each of their Divinity games 100s of years apart from each other just so they don't have to address it and on top of that they just are inconsistent. Only caring recently because they made it bigger. And don't even get me started with BG3. I know Wizards has already canonized events but what was with Viconia and Saervok? Just random guys with their names attached. Not even canonized endings just completely different people. Casey Hudson did an interview with Game Informer about this and he is right when he says this has to be planned out. So, many of these companions did these as features because BioWare did it because BioWare controlled what was supposed to be in an RPG. But as that feature waned without BioWare pushing it these other developers slowly removed it. Because its ******* hard to do. Great rewards if done right. A true feeling of your character existing in the world and having an effect long after it happened but a mountainous path it is. Again I want the hard path. BioWare. I'll wait man. Make three games and honor the choices of each of them. But as this video says its also about the money. And there isn't any reality where EA goes "Yeah, we can about 5 years with each release and for each of those games to be very different. Go head."

  • M15T4J4Y
    Jay (@M15T4J4Y) reported

    @WeezSays @LonoSG Not true for all of them. Steam’s own offline-mode FAQ even says games that use an external launcher often won’t start. You lose multiplayer, sure. But a lot of single-player titles still won’t launch if EA App, Ubisoft Connect, Rockstar, or CDPR’s REDlauncher can’t phone home. I’ve had that exact problem with Mass Effect Legendary Edition (EA) and Witcher 3 after the next-gen launcher got added. “Steam games play offline” is true for some Steam games. It’s not a blanket rule when the publisher bolted a second storefront onto the install.

  • fenerliyan
    Gefyrios (@fenerliyan) reported

    @Exorius84 @Pirat_Nation That's true but it's an industry issue. I would say Mass Effect and Dragon Age are not just any IPs. They still have huge fan bases and appeal and Bioware exists only as a container for these IPs. Otherwise nobody would be interested in Bioware at all.

  • hajima_7
    하지Mara고✨@ FFIX (@hajima_7) reported

    omg that reminds me...this is probs rly niche but, does anyone of you dragon age/mass effect nerds remember pheberoni?? on tumblr??? she would crash out fairly often about ppl using the same brushes and textures she did among other things sjdhgsd

  • FinalBoss_io
    FinalBoss.io (@FinalBoss_io) reported

    600 employees is usually where RPG studios start translating “we know our audience” into “we need a wider one.” So Owlcat saying it won’t turn its back on hardcore CRPGs is good. It’s also a promise that gets harder to keep the more expensive your org chart gets. The risk isn’t that The Expanse: Osiris Reborn looks more like Mass Effect. That part is fine. Studios should try new shapes. The risk is the familiar disease of scale: every sharp edge gets treated like a market problem. Complex systems get simplified. Failure gets softened. Friction gets removed until all that’s left is “accessible,” which is industry code for less specific. Owlcat has earned more trust than most here. Pathfinder and Rogue Trader did not feel focus-tested into paste. That’s exactly why the pressure is real. Growing while keeping taste is harder than growing. Anybody can make the target bigger. Very few studios get bigger without sanding off the part worth showing up for.

  • KimJohnston
    KJohnstonMH (@KimJohnston) reported

    Just entering neurosurgery at a Calgary Foothills Hospital. 5 hour surgery to decompress a cystic lesion (arachnoid cyst) in my skull base that’s causing mass effect on my v3 motor nerve. For over a year it’s prevented me from eating solids, proper jaw movement & sensory issues. Praying this turns it all around. 🙏🏽

  • shay_o66668
    Rick O'Shay (@shay_o66668) reported

    @kinetizen @palavenskies The only thing I hate about Mass Effect 2 is the complete lack of diplomacy and mercy. But I'm not going to blame Mass Effect 2 for the fact that BioWare idiotically decided to replace 99% of the writing crew for Mass Effect 3. I believe absolutely that most of these plot holes and other writing issues would have been mostly resolved if Mass Effect 3 kept the same writing team that created the first two games.

  • thatmedfella
    Emergency Medical Fella (@thatmedfella) reported

    Sorry babe, can’t talk. I’m doing the infinite xp mining laser glitch in Mass Effect

  • Slade_AF
    Slade 🇺🇸🇩🇴 (@Slade_AF) reported

    @wesleytypes @EA They never bothered to fix Andromeda and we never even got that Quarian DLC. If it’s not an immediate monetary success, EA will force the studios to abandon it. Much like Anthem, RIP. I don’t think we’ll get another Mass Effect for another 10 years, and that’s me being hopeful.

  • GenocidalFetus
    💀 Ali💀 (@GenocidalFetus) reported

    @TwoGhostPixels No one changed Dragon Age or Mass Effect, dumbass. Stop making problems up in your head to get mad at.

  • sbso25
    Somebody Someone🆓 (@sbso25) reported

    @AdeIica @Flanz111 @HardwareSteam Bioshock worked. Cyberpunk, Avatar, Mass Effect didn’t work. I didnt feel like testing more games. I’ll just wait until they update it and fix it.

  • VengeanceOfSet
    VengeanceOfSet (@VengeanceOfSet) reported

    @Pirat_Nation If they can so easily identify problems then apparently the dev ain't so grand either. No one attached to any level of decision making in the era of Mass Effect Andromeda / Anthem should ever be allowed to criticize game players. 2 platinum level franchise opportunities completely fumbled.

  • Knight10293847
    Knight(Fate)1029384756 (@Knight10293847) reported

    My first gut instinct is to agree because yeah. Mass Effect doesn't need a canon ending and it should by all means respect what the players have done and explore those consequences to their natural conclusions. What the rachni choice should have been is exactly that. If you killed the rachni they shouldn't have showed up at all in ME3. Imagine hearing from a friend who killed the rachni and them saying "I didn't get that mission. Like I saw Grunt and we fought Reapers but the rachni didn't exist in my game. I killed them." And just being struck by how that decision not only makes the renegade choice correct (in a way) but also such a vast difference. An entire enemy type and race just doesn't have influence at all in the game. But that didn't happen. What happened is the rachni game back regardless and the only difference was if you paragon'd you paragon'd again to get war assets. If you renegaded you renegaded again to not loss war assets. Something that does have an effect but its not what the player expects on a bare bones basic or even what they wildly might think. And that is the issue with the ending choices of Mass Effect. The promise such divergent stories that can't simply be crunched into a similar path. There will just be fundamentally different conflicts and issues with each one of them. This video does suggest they just do what Mass Effect has always done but that is accepting a comprise instead of expecting what it should natural be. Not having different assignments to show that "Hey there are differences?" But genuine world differences. Synthesis is described where conflict isn't really a factor anymore. Where everyone knows what its like to be someone else. That story, that exploration of the themes would result in a much less action oriented game and more something like Disco Elysium where the central conversation is about what this life is like. Control is likewise a very different kind of conflict where smaller scale wars could happen. But galactic conflicts just won't exist. Something like a Krogan Civil War is just unlikely to happen with a Shepard controlling the Reapers. Where they could easily stomp down on any major conflict. And not only that but things like diseases, medically issues and similar things would nearly be erased. Maybe there is a story where Shepard becomes a tyrant and rules over organics as an AI god but I don't think many could see their Shepard doing that and I don't think BioWare could see Shepard doing that. Destroy likewise would just be about reconnecting the galaxy together and would be the one most similar to the setting before the Crucible. And all of this isn't even accounting for honoring other player choices. I mentioned it a bit with the Krogan Civil War hinted at in a N7 teaser but there is literally no way a Krogan Civil War can realistically exist in a Synthesis ending or a Control Ending. Not in the way the art depicts. Like I can not accept that if the quarians are dead in one playthrough that BioWare just goes. JK they live and the only difference is a mission. No, it should feel like a real loss. Something was fundamentally changed between a version of them living and a version of them dead. Because that is the promise of importing choices. A major decision was made and you will see how that plays out to its fullest. Not half, not a quarter but seeing it realized. The same feeling you get in a D&D session where a major choice you made comes back and makes you realize it would have been different if you made a different choice. I know for a fact that if BioWare does crunch the endings and the only difference is different side quests, I and other fans would be upset. Because that isn't what I wanted. The solution for BioWare is two fold. The hard path and the easy path. The first is they just buckle down make three games and honor the choices made in each game. Not saying Synthesis should be Disco Elysium but Mass Effect but its the one that makes the most sense in my head. But something that fully explores the ramifications of having this union between synthetics and organics. Same with Control and same with Destory. The second path is just canonize an ending. Its the easiest way because they can focus their efforts on story of the game instead of making a game that is literally about showing the player their choices and making the game before 2040. I think they should also canonize the Genophage, and quarian and geth choices because I know for a fact that if they don't it will be real sad seeing the only differences being less krogan, quarians and geth. And this isn't even considering the fact that the Krogan Civil War just won't happen at the scale shown in the artwork if Wreav is in charge, Eve is dead, and the Genophage isn't cured. Sorry but the krogan would just die out. Because the expectation of that combination of choices would be the krogan's extinction. Its how the games have framed it since the beginning and to alter that would introduce internal inconsistency. I hope this shows why this will be so difficult for BioWare but also why literally no other RPG studio has done it to this scale. What BioWare did with ME1 to 3 and DAO to DAI is astounding. Truly more than what I have seen. Because CDPR fumbled that and gave up with Witcher 3. Small example being Thaler is alive no matter what. And big example is that the dragon state you helped create alongside helping the Scoia'tael in the prior games just does nothing. No mention of it and not even the bare bones of them coming to help Geralt at Kaer Morhen. Obsidian did it fine enough but they just didn't do that with Outer Worlds 2 and Avowed. Larian? What about Larian? Larian has set each of their Divinity games 100s of years apart from each other just so they don't have to address it and on top of that they just are inconsistent. Only caring recently because they made it bigger. And don't even get me started with BG3. I know Wizards has already canonized events but what was with Viconia and Saervok? Just random guys with their names attached. Not even canonized endings just completely different people. Casey Hudson did an interview with Game Informer about this and he is right when he says this has to be planned out. So, many of these companions did these as features because BioWare did it because BioWare controlled what was supposed to be in an RPG. But as that feature waned without BioWare pushing it these other developers slowly removed it. Because its ******* hard to do. Great rewards if done right. A true feeling of your character existing in the world and having an effect long after it happened but a mountainous path it is. Again I want the hard path. BioWare. I'll wait man. Make three games and honor the choices of each of them. But as this video says its also about the money. And there isn't any reality where EA goes "Yeah, we can about 5 years with each release and for each of those games to be very different. Go head."