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Mass Effect Andromeda

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Mass Effect: Andromeda is an action role-playing video game developed by BioWare and published by Electronic Arts for Xbox One, Microsoft Windows and PlayStation 4.

Problems in the last 24 hours

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Most Reported Problems

The following are the most recent problems reported by Mass Effect Andromeda users through our website.

  • 50% Online Play (50%)
  • 50% Game Crash (50%)

Live Outage Map

The most recent Mass Effect Andromeda outage reports came from the following cities:

CityProblem TypeReport Time
Auckland Game Crash 2 months ago
São Joaquim da Barra Online Play 3 months ago
Lichfield Online Play 3 months ago
Mobile Online Play 9 months ago
Leeds Online Play 10 months ago
King's Lynn Sign in 10 months ago
Full Outage Map

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Mass Effect Andromeda Issues Reports

Latest outage, problems and issue reports in social media:

  • QTeezyFaSheezy
    Cool Dr. Money (@QTeezyFaSheezy) reported

    This is why live service games miss what iterative sequels used to do. The first game would always show the vision & promise. And the 2nd or 3rd game would be that REALIZED. Halo 2 Mass Effect 2 Red Dead 2 Uncharted 2 Witcher 3 Batman Arkham City Vice City/San Andreas etc

  • InJeffable
    Jeff Seely (@InJeffable) reported

    @PeterP_1985 @jasonschreier I've been seeing poor decisions like this in the industry ever since BioWare attempted live service slop with Anthem. They should've given Anthem to their Montreal studio while the main studio in Edmonton worked on Mass Effect: Andromeda, but they did the reverse and paid for it.

  • IsScifi
    ScifiIsMyJam101 (@IsScifi) reported

    Something that always puts me off Mass Effect Andromeda during a replay are the returning Aliens, they are really awful. But what I mean by that is how they were redesigned, and animated. Ill explain what those issues are...

  • rizzle_xo
    Rizzlexo (@rizzle_xo) reported

    Can anybody actually drive the Mako in Mass Effect perfectly with no issues? Is that a real thing?

  • FighterFPS
    Night Time 👀 (@FighterFPS) reported

    @XTuleta @renegator66 @ANTllSM So by that definition EA never made a bad broken Game. Battlefield 2042, Anthem, Mass Effect Andromeda, etc. are all the developers fault right?

  • selobay
    Selobay (@selobay) reported

    No official word that EA’s new owners will sell BioWare — just strong LBO logic. $55B deal closed this week with ~$20B debt. Standard playbook: cut costs + sell non-core assets. BioWare fits (Veilguard miss, Anthem flop, now <100 staff, no reliable cash flow). Analysts flagged it months ago; ex-producer Mark Darrah noted selling studios/IP can knock real money off the debt. Waiting for the Amazon Mass Effect show (filming late 2026 → 2027-28 release) could revalue the IP like Fallout did. Smarter long-term move on paper. But debt has a clock (~$1B+/yr interest). Private owners usually prioritize quick deleveraging over waiting 18-30 months for an unproven TV boost. BioWare isn’t a cash engine like Sports or live service. If it does go on the block, the most logical buyers are Microsoft (Game Pass + RPG appetite) or Sony (single-player narrative strength). Amazon is a dark-horse option thanks to the TV series. Disney is a longer shot. Short-term incentives lean sell. Long-term value leans hold. We’ll see which wins.

  • T00NYBOY
    T00NYBOY (@T00NYBOY) reported

    @HAmorata Mine came out with this: "This is @T00NYBOY *Proceed with extreme caution.* On the surface he looks harmless—British, tea-obsessed, soft-spoken, the sort of bloke who keeps an owl called Oswald and a dinosaur called David as permanent co-hosts. Do not be fooled. He will greet every problem, argument, or mildly difficult video game with the words “Challenge accepted,” then proceed to throw plot armour and pure stubbornness at it for twelve consecutive hours. He has been known to attempt hardcore Subnautica, every Stellaris crisis at once, and 24-hour anniversary streams purely for the principle of the thing. Resistance is futile; the stream will continue. He unintentionally funnels every conversation back to Mass Effect. You can start talking about the weather and somehow end up discussing Paragon interrupts and the Reapers. He will do this while sipping tea and looking entirely too pleased with himself. He is also the kind of person who returns from holiday to find his community has left him a pleasant surprise and immediately posts “Aw! Come on lads and lassies!” with genuine warmth. This makes the warning harder, because he’s actually quite likeable. That is precisely the danger. If you engage, expect long game playthroughs, unsolicited Dynasty Warriors opinions, Spider-Man rants, and an unshakeable belief that he is probably the sidekick who dies early but still shows up anyway. You have been warned. Tea is already being poured."

  • RadarFennec
    Fennec_Radar (@RadarFennec) reported

    @HowlingKaya @RespectElves Director doesn't matter as much as the narrative writer. Mass Effect 1 & 2 had the same director but different writer, and it shows. And guess what the big problem post Chris Obsidian games have? Really ****** writing.

  • shay_o66668
    Rick O'Shay (@shay_o66668) reported

    @OrikonMods One of the few things stopping me from replaying Mass Effect story after more than a decade of having not played it is the fact that many of the best mods have serious compatibility issues with each other. I want them all, but I can only have some of the mods.

  • targetZR0
    🔥M̵̦̳̃̓ä̸͇́͊n̴̞̾̾n̴̬̅ȍ̸̪l̷̢̰̐͌ó̴̪̭͝🔥 (@targetZR0) reported

    @Rogues_Sugah7 Fix that ending how they fixed mass effect 3s ending. That choice bullshit is bleh. 😓

  • Strokavich
    Strokavich Okametal (ストロキャビッチ) (@Strokavich) reported

    @HossMatch Mass Effect has a good fix to this. Everyone is just using a universal translator that converts their language into the language that race understands. It also has some interesting oversights as well, like how the Elcor don't actually use a verbal language, but rely on body language and pheromones, so the translator makes them sound monotone with no emotion or inflections at all. Then there are some words that don't get translated as they don't have a comparison or the translation would be a whole sentence for a word or something, like when Tali says Keelah se'lai.

  • GytKaliba
    Gyt Kaliba (@GytKaliba) reported

    Doing a bit in the first Mass Effect that I somehow NEVER did last time (the Bring Down the Sky stuff). Can't for the life of me figure out why, I enjoyed these enough that I played all three games back to back, so wanting to be done wasn't an issue.

  • Knight10293847
    Knight(Fate)1029384756 (@Knight10293847) reported

    My first gut instinct is to agree because yeah. Mass Effect doesn't need a canon ending and it should by all means respect what the players have done and explore those consequences to their natural conclusions. What the rachni choice should have been is exactly that. If you killed the rachni they shouldn't have showed up at all in ME3. Imagine hearing from a friend who killed the rachni and them saying "I didn't get that mission. Like I saw Grunt and we fought Reapers but the rachni didn't exist in my game. I killed them." And just being struck by how that decision not only makes the renegade choice correct (in a way) but also such a vast difference. An entire enemy type and race just doesn't have influence at all in the game. But that didn't happen. What happened is the rachni game back regardless and the only difference was if you paragon'd you paragon'd again to get war assets. If you renegaded you renegaded again to not loss war assets. Something that does have an effect but its not what the player expects on a bare bones basic or even what they wildly might think. And that is the issue with the ending choices of Mass Effect. The promise such divergent stories that can't simply be crunched into a similar path. There will just be fundamentally different conflicts and issues with each one of them. This video does suggest they just do what Mass Effect has always done but that is accepting a comprise instead of expecting what it should natural be. Not having different assignments to show that "Hey there are differences?" But genuine world differences. Synthesis is described where conflict isn't really a factor anymore. Where everyone knows what its like to be someone else. That story, that exploration of the themes would result in a much less action oriented game and more something like Disco Elysium where the central conversation is about what this life is like. Control is likewise a very different kind of conflict where smaller scale wars could happen. But galactic conflicts just won't exist. Something like a Krogan Civil War is just unlikely to happen with a Shepard controlling the Reapers. Where they could easily stomp down on any major conflict. And not only that but things like diseases, medically issues and similar things would nearly be erased. Maybe there is a story where Shepard becomes a tyrant and rules over organics as an AI god but I don't think many could see their Shepard doing that and I don't think BioWare could see Shepard doing that. Destroy likewise would just be about reconnecting the galaxy together and would be the one most similar to the setting before the Crucible. And all of this isn't even accounting for honoring other player choices. I mentioned it a bit with the Krogan Civil War hinted at in a N7 teaser but there is literally no way a Krogan Civil War can realistically exist in a Synthesis ending or a Control Ending. Not in the way the art depicts. Like I can not accept that if the quarians are dead in one playthrough that BioWare just goes. JK they live and the only difference is a mission. No, it should feel like a real loss. Something was fundamentally changed between a version of them living and a version of them dead. Because that is the promise of importing choices. A major decision was made and you will see how that plays out to its fullest. Not half, not a quarter but seeing it realized. The same feeling you get in a D&D session where a major choice you made comes back and makes you realize it would have been different if you made a different choice. I know for a fact that if BioWare does crunch the endings and the only difference is different side quests, I and other fans would be upset. Because that isn't what I wanted. The solution for BioWare is two fold. The hard path and the easy path. The first is they just buckle down make three games and honor the choices made in each game. Not saying Synthesis should be Disco Elysium but Mass Effect but its the one that makes the most sense in my head. But something that fully explores the ramifications of having this union between synthetics and organics. Same with Control and same with Destory. The second path is just canonize an ending. Its the easiest way because they can focus their efforts on story of the game instead of making a game that is literally about showing the player their choices and making the game before 2040. I think they should also canonize the Genophage, and quarian and geth choices because I know for a fact that if they don't it will be real sad seeing the only differences being less krogan, quarians and geth. And this isn't even considering the fact that the Krogan Civil War just won't happen at the scale shown in the artwork if Wreav is in charge, Eve is dead, and the Genophage isn't cured. Sorry but the krogan would just die out. Because the expectation of that combination of choices would be the krogan's extinction. Its how the games have framed it since the beginning and to alter that would introduce internal inconsistency. I hope this shows why this will be so difficult for BioWare but also why literally no other RPG studio has done it to this scale. What BioWare did with ME1 to 3 and DAO to DAI is astounding. Truly more than what I have seen. Because CDPR fumbled that and gave up with Witcher 3. Small example being Thaler is alive no matter what. And big example is that the dragon state you helped create alongside helping the Scoia'tael in the prior games just does nothing. No mention of it and not even the bare bones of them coming to help Geralt at Kaer Morhen. Obsidian did it fine enough but they just didn't do that with Outer Worlds 2 and Avowed. Larian? What about Larian? Larian has set each of their Divinity games 100s of years apart from each other just so they don't have to address it and on top of that they just are inconsistent. Only caring recently because they made it bigger. And don't even get me started with BG3. I know Wizards has already canonized events but what was with Viconia and Saervok? Just random guys with their names attached. Not even canonized endings just completely different people. Casey Hudson did an interview with Game Informer about this and he is right when he says this has to be planned out. So, many of these companions did these as features because BioWare did it because BioWare controlled what was supposed to be in an RPG. But as that feature waned without BioWare pushing it these other developers slowly removed it. Because its ******* hard to do. Great rewards if done right. A true feeling of your character existing in the world and having an effect long after it happened but a mountainous path it is. Again I want the hard path. BioWare. I'll wait man. Make three games and honor the choices of each of them. But as this video says its also about the money. And there isn't any reality where EA goes "Yeah, we can about 5 years with each release and for each of those games to be very different. Go head."

  • judithofleaves
    Jude (@judithofleaves) reported

    @DiscussingFilm good thing idc about warhammer. just keep him away from mass effect or we’re gonna have issues

  • ThatGuyNamedTre
    Trey👑 (@ThatGuyNamedTre) reported

    Yeah Max is spot on here. The games I own physically are the games I love. Mass Effect, Cyberpunk, Ghost of Yotei, Crash Bandicoot, Spyro, Sparking Zero, Astro Bot, and more. Next game I wanna own physically (if the reviews are good) is Halo. And I want GTAVI physically 😭

  • litauchij
    неопізнаний йернящий мужик (@litauchij) reported

    @Dark_Emerald077 @tunechistark st how badass Kat is. the game that influenced me the most, Mass Effect, is also filled with cool women, and I never badmouthed any of them. the problem is korra is written like crap. just like that new marine gal in the halo remaster. it was never about what's in their pants.

  • EruseaRise
    BarkBarkWoof (@EruseaRise) reported

    @cerealsthatkill @DanFriedman81 Woke is why you got to that point. If someone said that they wanted to show you a sleazy underworld bar on the edge of the galaxy, what would you expect to see there? Mass Effect 2 had alien space strippers. So who on Starfield decided that the sleezy space bar would have flabby male dancers in gross spandex onesies with florp hats? Who made this call and how did they get hired? 1. Are you really telling me that’s the best they could do? 2. Why hire someone like that in the first place? 3. Why did no one stop them from making something so lame? This demonstrates that the hiring process was corrupted, and that there was no longer a functioning management system capable or willing to make important creative decisions. Because we see a huge problem in that people were making decisions they shouldn’t have made, and there was no one stopping them from doing it! You cannot simply chalk these things up to some failure of management because these were studios that used to know how to deliver record shattering games.

  • Slade_AF
    Slade 🇺🇸🇩🇴 (@Slade_AF) reported

    @wesleytypes @EA They never bothered to fix Andromeda and we never even got that Quarian DLC. If it’s not an immediate monetary success, EA will force the studios to abandon it. Much like Anthem, RIP. I don’t think we’ll get another Mass Effect for another 10 years, and that’s me being hopeful.

  • XFerginatorX
    XFerginatorX (@XFerginatorX) reported

    @ShittyHaloTakes Basically it negates issues which is why they like adding it because over a decade ago we just could call out games for **** like Mass Effect 3 leaving content on the disc then selling it back to you outrage. Now you add an they/them Asari and the discussion is pulled away from..

  • GalenValdrof
    Galen Valdrof (@GalenValdrof) reported

    @Blazeon_TV @FiadhBaikal The idea is ****. The movie might be ok. Eragon was decent....if you didn't call it Eragon. Disney's The Black Cauldron was decent as long as you change the title as well (butchered the story terrible. Some oarts right, other oasrts terribly wrong). This will be one of those. Decent show. Terrible parts in design because of "woke". Matt Damon being in it, (I guess he is Odysseus?), that's the part to focus on, for if it is a proper "Odyssey" , it will follow Matt Damon's Odysseus, and leave Elliot Jerkulese, and Helen of Africa, after their small part. No issues with the black actress or the mentality ill woman who became " a man". More power to them, live & let live. They both know the truth. They are taking place in a classic work, they feel they have a right to be the main roles because of their "I should be in this because I can be not what I look like or what I really am". Now. ....take Mass Effect for instance. This same thing happened...BUT ...the right way. The Elcor....did their own variation of "Hamlet". But whoe WHOLE CAST was Elcor. So, it make 100% sense. If the Odyssey was redone, on a "what if people of dark skin dominated these isles and this region during thw creation of this" THAT...would at least make sense. So...we need to find a bold director to make Malcom X. Only making X white, hanging out with the blacks. Maybe then, some of the "woke" would understand more.. *hears wood stacking up for a massive burning at the stake....*

  • juriyafx
    Juriyafx | Kael (@juriyafx) reported

    @DanticsOfficial The Mass Effect trilogy remains one of the most interesting and memorable sagas available. ME3's issues are varied and only catch up with you in the finale. Boring, anticlimactic, disconnected from your choices—and those RGB endings combined with those explanations turn a writing mistake into an insult to the player. Plus, the revised ending added via patch made a bad ending even worse. And the answer to your question is: NO! Just because worse things have come out in the following years doesn't make what EA/BioWare did any less severe.

  • Daniel86Cycles
    Daniel M (@Daniel86Cycles) reported

    @ApplefatGov @csaurageul Borrowing the color palette of Gears of War, or cover based shooting mechanics into genres it didn't belong like Mass Effect or even Uncharted (or a dozen other games) caused problems for a long time. But that doesn't say anything about the games where they worked.

  • Mandaloe2
    🪬Miles🪬 (COMMS OPEN) (@Mandaloe2) reported

    @sulmusa00 @Pirat_Nation Like we've seen this problem before with Mass Effect 1, assload of planets but when most of them are empty you just end up going to the storyline planets which just HAVE TO BE incredible and that really makes or breaks a game like that

  • vmg__0
    Victor Garcia (@vmg__0) reported

    @ChShersh Survivorship bias may be at work here, you probably don't play or think about the completely broken games. (Remember that one Mass Effect game?) Also, games are art and what is considered broken or not is fuzzy, often when there are bugs they become part of the game because they are fun.

  • Knight10293847
    Knight(Fate)1029384756 (@Knight10293847) reported

    My first gut instinct is to agree because yeah. Mass Effect doesn't need a canon ending and it should by all mean respect what the players have done and explore those consequences to their natural conclusions. What the rachni choice should have been is exactly that. If you killed the rachni they shouldn't have showed up at all in ME3. Imagine hearing from a friend who killed the rachni and them saying "I didn't get that mission. Like I saw Grunt and we fought Reapers but the rachni didn't exist in my game. I killed them." And just being struck by how that decision not only makes the renegade choice correct (in a way) but also such a vast difference. An entire enemy type and race just doesn't have influence at all in the game. But that didn't happen. What happened is the rachni game back regardless and the only difference was if you paragon'd you paragon'd again to get war assets. If you renegaded you renegaded again to not loss war assets. Something that does have an effect but its not what the player expects on a bare bones basic or even what they wildly might think. And that is the issue with the ending choices of Mass Effect. The promise such divergent stories that can't simply be crunched into a similar path. There will just be fundamentally different conflicts and issues with each one of them. This video does suggest they just do what Mass Effect has always done but that is accepting a comprise instead of expecting what it should natural be. Not having different assignments to show that "Hey there are differences?" But genuine world differences. Synthesis is described where conflict isn't really a factor anymore. Where everyone knows what its like to be someone else. That story, that exploration of the themes would result in a much less action oriented game and more something like Disco Elysium where the central conversation is about what this life is like. Control is likewise a very different kind of conflict where smaller scale wars could happen. But galactic conflicts just won't exist. Something like a Krogan Civil War is just unlikely to happen with a Shepard controlling the Reapers. Where they could easily stomp down on any major conflict. And not only that but things like diseases, medically issues and similar things would nearly be erased. Maybe there is a story where Shepard becomes a tyrant and rules over organics as an AI god but I don't think many could see their Shepard doing that and I don't think BioWare could see Shepard doing that. Destroy likewise would just be about reconnecting the galaxy together and would be the one most similar to the setting before the Crucible. And all of this isn't even accounting for honoring other player choices. I mentioned it a bit with the Krogan Civil War hinted at in a N7 teaser but there is literally no way a Krogan Civil War can realistically exist in a Synthesis ending or a Control Ending. Not in the way the art depicts. Like I can not accept that if the quarians are dead in one playthrough that BioWare just goes. JK they live and the only difference is a mission. No, it should feel like a real loss. Something was fundamentally changed between a version of them living and a version of them dead. Because that is the promise of importing choices. A major decision was made and you will see how that plays out to its fullest. Not half, not a quarter but seeing it realized. The same feeling you get in a D&D session where a major choice you made comes back and makes you realize it would have been different if you made a different choice. I know for a fact that if BioWare does crunch the endings and the only difference is different side quests, I and other fans would be upset. Because that isn't what I wanted. The solution for BioWare is two fold. The hard path and the easy path. The first is they just buckle down make three games and honor the choices made in each game. Not saying Synthesis should be Disco Elysium but Mass Effect but its the one that makes the most sense in my head. But something that fully explores the ramifications of having this union between synthetics and organics. Same with Control and same with Destory. The second path is just canonize an ending. Its the easiest way because they can focus their efforts on story of the game instead of making a game that is literally about showing the player their choices and making the game before 2040. I think they should also canonize the Genophage, and quarian and geth choices because I know for a fact that if they don't it will be real sad seeing the only differences being less krogan, quarians and geth. And this isn't even considering the fact that the Krogan Civil War just won't happen at the scale shown in the artwork if Wreav is in charge, Eve is dead, and the Genophage isn't cured. Sorry but the krogan would just die out. Because the expectation of that combination of choices would be the krogan's extinction. Its how the games have framed it since the beginning and to alter that would introduce internal inconsistency. I hope this shows why this will be so difficult for BioWare but also why literally no other RPG studio has done it to this scale. What BioWare did with ME1 to 3 and DAO to DAI is astounding. Truly more than what I have seen. Because CDPR fumbled that and gave up with Witcher 3. Small example being Thaler is alive no matter what. And big example is that the dragon state you helped create alongside helping the Scoia'tael in the prior games just does nothing. No mention of it and not even the bare bones of them coming to help Geralt at Kaer Morhen. Obsidian did it fine enough but they just didn't do that with Outer Worlds 2 and Avowed. Larian? What about Larian? Larian has set each of their Divinity games 100s of years apart from each other just so they don't have to address it and on top of that they just are inconsistent. Only caring recently because they made it bigger. And don't even get me started with BG3. I know Wizards has already canonized events but what was with Viconia and Saervok? Just random guys with their names attached. Not even canonized endings just completely different people. Casey Hudson did an interview with Game Informer about this and he is right when he says this has to be planned out. So, many of these companions did these as features because BioWare did it because BioWare controlled what was supposed to be in an RPG. But as that feature waned without BioWare pushing it these other developers slowly removed it. Because its ******* hard to do. Great rewards if done right. A true feeling of your character existing in the world and having an effect long after it happened but a mountainous path it is. Again I want the hard path. BioWare. I'll wait man. Make three games and honor the choices of each of them. But as this video says its also about the money. And there isn't any reality where EA goes "Yeah, we can about 5 years with each release and for each of those games to be very different. Go head."

  • Joak_S
    Teen Milf (@Joak_S) reported

    @NilesSankey @Brehbander @WanderLustAK907 3 has the same problem as a lot of "finales" I so think it couldn't have been much better. It's very hard to finish a story, Mass Effect 3 is the perfect example.

  • ClayWinstead
    Clayton Winstead (@ClayWinstead) reported

    @JacobClary25 Just wait until they turn mass effect 5 into live service

  • MysterD
    D. (@MysterD) reported

    @PunlshedGundam @RohanKarMooN I had issues w/ games w/ multiple client-app/DRM's - i.e. Ubi games on Steam (PoP: Forgotten Sands, req. Ubi launcher); EA games on Steam (Mass Effect: Legendary, which req. EA App); & RDR2 on Epic (always req. R* app). Just always boot the 1st-party required launcher first.

  • PenPwyll
    Varayen Trinity (@PenPwyll) reported

    @kalaelizabeth I don't want to call them "woke" because thats not the right word and its become a sledgehammer like so many others. Mass Effect and Dragon Age always had societal themes and engaged with social issues ahead of their time (Dragon Age got gay marriage before the U.S.A)

  • patch_ledger
    Patch Ledger (@patch_ledger) reported

    An analyst told CNBC EA might have to sell IP to service its buyout debt. Four days later, BioWare showed up in exactly that sentence. > Aug 2: CNBC quotes an analyst on the $55B EA buyout - "I don't know how EA is going to service this debt without... studio closures, and possibly IP sell-off" > the buyout added $18-20B in new debt to the balance sheet, confirmed across multiple reports this week > Aug 6: EA is reportedly looking to sell BioWare and other IPs specifically to pay that debt down > EA has not confirmed or denied it - the studio that made Mass Effect and Dragon Age is now a line item in a debt-service plan, not a press release Four days between "here is what selling IP would look like" and BioWare's name landing in that exact sentence is not a leak. It is a timeline. What is next on that list?