Mass Effect Andromeda status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Mass Effect Andromeda reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Mass Effect Andromeda users through our website.

• Online Play (50%)
• Game Crash (50%)

Live Outage Map

The most recent Mass Effect Andromeda outage reports came from the following cities:

City	Problem Type	Report Time
Welshpool	Online Play	1 day ago
Auckland	Game Crash	3 months ago
São Joaquim da Barra	Online Play	4 months ago
Lichfield	Online Play	4 months ago
Mobile	Online Play	10 months ago
Leeds	Online Play	11 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Mass Effect Andromeda Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Boyo Cosplay  (@BoyoCosplay) reported 20 seconds ago

  @sonderssgirl Counter-counterpoint: I couldnt even finish mass effect 3 because the disconnect between "the reapers-" spoilers i guess "the reapers are ******* here they blew up earth every second matters" and "its open world mass effect go to the club with garrus" was too much for me

• 
  Jayden CJ Wilson (previously One Bubble) (@VvorticVvertere) reported 2 minutes ago

  @palladiummag "But almost everyone engaged with the topic who isn’t a denier is either a doomer, an accelerationist, or some combination of the two." I'm a Synth! (Let's get the Green ending of Mass Effect 3 or the Institute ending of Fallout 4 and upgrade them!) "Maybe they are insane in what they want. That’s always a risk. Maybe their actions will push everyone else into desperation and lead to the extinction of mankind as we know it." You really think we're going to get Horizon: Zero Dawn's ending? I refuse to submit! (The entire tribe was longhoused!) "I realized that I was much more interested in using something like this imaginary computer, and being challenged and empowered by its demands for agency, than I was in any computer designed for a “human.” I realized my concept of “killer AI” was just the projection of all the agency we conventionally deny ourselves as ordinary humans." Hmmm... I have run into a similar problem as I build the user face and 'playspace,' but I completely disagree with your framing... I want a rotom-dex... Great article! I skipped a few paragraphs after gauging their relevance to me... but you knocked this out of the pak! Especially with the opening paragraph of 'Make Yourself Human Again.' 👏👏👏👏👏

• 
  Oscar Vera (@OscarVera22) reported 4 minutes ago

  @donutzski Like for real... When mass effect Andromeda was broken it llooked better than this

• 
  Andrew Gross (@GrossRugger) reported 6 minutes ago

  @MichaelFKane The entire problem with mass effect is that the renegade path is objectively the correct and good way to play, until ME3, where it becomes a cartoon evil guy.

• 
  Knight(Fate)1029384756 (@Knight10293847) reported 6 minutes ago

  My first gut instinct is to agree because yeah. Mass Effect doesn't need a canon ending and it should by all means respect what the players have done and explore those consequences to their natural conclusions. What the rachni choice should have been is exactly that. If you killed the rachni they shouldn't have showed up at all in ME3. Imagine hearing from a friend who killed the rachni and them saying "I didn't get that mission. Like I saw Grunt and we fought Reapers but the rachni didn't exist in my game. I killed them." And just being struck by how that decision not only makes the renegade choice correct (in a way) but also such a vast difference. An entire enemy type and race just doesn't have influence at all in the game. But that didn't happen. What happened is the rachni game back regardless and the only difference was if you paragon'd you paragon'd again to get war assets. If you renegaded you renegaded again to not loss war assets. Something that does have an effect but its not what the player expects on a bare bones basic or even what they wildly might think. And that is the issue with the ending choices of Mass Effect. The promise such divergent stories that can't simply be crunched into a similar path. There will just be fundamentally different conflicts and issues with each one of them. This video does suggest they just do what Mass Effect has always done but that is accepting a comprise instead of expecting what it should natural be. Not having different assignments to show that "Hey there are differences?" But genuine world differences. Synthesis is described where conflict isn't really a factor anymore. Where everyone knows what its like to be someone else. That story, that exploration of the themes would result in a much less action oriented game and more something like Disco Elysium where the central conversation is about what this life is like. Control is likewise a very different kind of conflict where smaller scale wars could happen. But galactic conflicts just won't exist. Something like a Krogan Civil War is just unlikely to happen with a Shepard controlling the Reapers. Where they could easily stomp down on any major conflict. And not only that but things like diseases, medically issues and similar things would nearly be erased. Maybe there is a story where Shepard becomes a tyrant and rules over organics as an AI god but I don't think many could see their Shepard doing that and I don't think BioWare could see Shepard doing that. Destroy likewise would just be about reconnecting the galaxy together and would be the one most similar to the setting before the Crucible. And all of this isn't even accounting for honoring other player choices. I mentioned it a bit with the Krogan Civil War hinted at in a N7 teaser but there is literally no way a Krogan Civil War can realistically exist in a Synthesis ending or a Control Ending. Not in the way the art depicts. Like I can not accept that if the quarians are dead in one playthrough that BioWare just goes. JK they live and the only difference is a mission. No, it should feel like a real loss. Something was fundamentally changed between a version of them living and a version of them dead. Because that is the promise of importing choices. A major decision was made and you will see how that plays out to its fullest. Not half, not a quarter but seeing it realized. The same feeling you get in a D&D session where a major choice you made comes back and makes you realize it would have been different if you made a different choice. I know for a fact that if BioWare does crunch the endings and the only difference is different side quests, I and other fans would be upset. Because that isn't what I wanted. The solution for BioWare is two fold. The hard path and the easy path. The first is they just buckle down make three games and honor the choices made in each game. Not saying Synthesis should be Disco Elysium but Mass Effect but its the one that makes the most sense in my head. But something that fully explores the ramifications of having this union between synthetics and organics. Same with Control and same with Destory. The second path is just canonize an ending. Its the easiest way because they can focus their efforts on story of the game instead of making a game that is literally about showing the player their choices and making the game before 2040. I think they should also canonize the Genophage, and quarian and geth choices because I know for a fact that if they don't it will be real sad seeing the only differences being less krogan, quarians and geth. And this isn't even considering the fact that the Krogan Civil War just won't happen at the scale shown in the artwork if Wreav is in charge, Eve is dead, and the Genophage isn't cured. Sorry but the krogan would just die out. Because the expectation of that combination of choices would be the krogan's extinction. Its how the games have framed it since the beginning and to alter that would introduce internal inconsistency. I hope this shows why this will be so difficult for BioWare but also why literally no other RPG studio has done it to this scale. What BioWare did with ME1 to 3 and DAO to DAI is astounding. Truly more than what I have seen. Because CDPR fumbled that and gave up with Witcher 3. Small example being Thaler is alive no matter what. And big example is that the dragon state you helped create alongside helping the Scoia'tael in the prior games just does nothing. No mention of it and not even the bare bones of them coming to help Geralt at Kaer Morhen. Obsidian did it fine enough but they just didn't do that with Outer Worlds 2 and Avowed. Larian? What about Larian? Larian has set each of their Divinity games 100s of years apart from each other just so they don't have to address it and on top of that they just are inconsistent. Only caring recently because they made it bigger. And don't even get me started with BG3. I know Wizards has already canonized events but what was with Viconia and Saervok? Just random guys with their names attached. Not even canonized endings just completely different people. Casey Hudson did an interview with Game Informer about this and he is right when he says this has to be planned out. So, many of these companions did these as features because BioWare did it because BioWare controlled what was supposed to be in an RPG. But as that feature waned without BioWare pushing it these other developers slowly removed it. Because its ******* hard to do. Great rewards if done right. A true feeling of your character existing in the world and having an effect long after it happened but a mountainous path it is. Again I want the hard path. BioWare. I'll wait man. Make three games and honor the choices of each of them. But as this video says its also about the money. And there isn't any reality where EA goes "Yeah, we can about 5 years with each release and for each of those games to be very different. Go head."

• 
  🌹 The Infamous E.G.🌹 (@TheInfamousEG) reported 8 minutes ago

  This doesn't answer my question only proves it Its not brand new as in ground up like 2019 was, its same skeleton Literally ALL frostbite games BC1, BC2, BF3, Need for Speed Rivals, Mass Effect Andromeda, Dragon Age Inquisition, Medal of Honor WF, etc Same problems

• 
  John Smith (@DoubleRworld88) reported 9 minutes ago

  @KTiereny I think 5-10 years ago this would have been amazing especially with Yakuza and Persona games back then. The problem is now if you had another entrant the cost to lockdown content would be extortionate. 100 million to get a 3rd party exclusive like original mass effect.

• 
  Jesse (@SweetLMG) reported 10 minutes ago

  @IGN Notice how these articles always start with “former”. Anyway Mass Effect 5 has a long shot as it is. Announced this game 5 years ago, and still have nothing to show for it. New owners are hardly the problem here.

• 
  Owen Lars 2 (@Owen_Lars_2) reported 11 minutes ago

  @d_linkski got another similar laptop a few years later, tried again, same issue. every personal computer i've owned has been similar- strong but not specifically made for gaming, with integrated cards that games hate. my 1st game on steam was mass effect and i have 1 hour played over 8 pc

• 
  escape408 (@escape408) reported 12 minutes ago

  @MD_Chaos4 By the way, in your opinion, what was the biggest problem with Mass Effect of how did badly execute its lore?

• 
  Jeff Seely (@InJeffable) reported 13 minutes ago

  @RinoTheBouncer I agree that this would've made a great Mass Effect spinoff. What if this was the planet the Normandy crash-landed on at the end of Mass Effect 3? With all of the mass relays destroyed, the Normandy crew presumably would've had to make the best of their situation on that planet.

• 
  SilentNight (@SilentNights0) reported 18 minutes ago

  Kinda wanna c*mm some art of Shirou and Saber in Mass Effect 3. I already had one done for ME1 and ME2, the problem is theres too many potential ideas

• 
  Gareth Walker (@Revision_124c41) reported 21 minutes ago

  @Beastiarii @Darket696 @K__Med This is a misconception sadly. Robbie Bach was in charge during Xbox's most successful era. He's the one who launched the Xbox 360, he's the one who helped organize many of the studios and the companies IPs. Such as Halo, Gears, Fable, Forza etc. He was the one who planted a flag for exclusivity for titles like Bioshock and Mass Effect 1. he was head of Xbox until 2010. 5 years after 360's launch. That means that many of his decisions and efforts ran through to 2012. He's also the reason you got the NXE, Blades, Xbox Live, and the many deals for things like Netflix. When Mattrick took over in 2010, Xbox 360 was already a success and leading PS3. He greenlit the Kinect. He was the one who didn't continue the acquisitions of exclusives and studios while sony was stacking release after release after release. During his time he lost momentum and the PS3 caught up and surpassed the Xbox 360 in sales. He looked at the usage data of Xbox 360 users and decided that since most Xbox users use the 360 to stream entertainment that taking kinect to the next level and integrating a dying technology like cable TV into the xbox was the way to go. That lead to him setting course of the hardware and OS team to change direction for the Xbox One. It was under his watch that a shfit to overly strict always on connections was decided for Xbox. Then in 2013 he revealed the hardware, told 80m xbox 360 gamers that they should stay on 360 if they didn't want an online connection. This resulted in the walking back of a heavily integrated drm system and publication process that wrecked the XBox XDK to the point that it actually got worse. Ruined Xbox's reputation. Destroyed their good will. Gave Sony the opportunity to pull out in front for the next generation. Did I mention these decisions also hurt the hardware architecture of the Xbox One because focus was put on non gaming features instead of game development? Well that happened. Xbox One VCR model was inferior to the PS4. At 100 dollars cheaper with a proper architecture suited for modern games that weren't madden. Sony trounced on them. That isn't even getting into the stupid name he green lit that gave gamers a way to taunt the brand, X-BONE. This lead to the quick dismissal of Don Mattrick from his position as he went to zynga. This lead to interim leadership with Julie Larson-Green for the following year until Phil could take the position in 2014. That means Mattricks plans were still in play, Julie was forced to hold an umbrella for someone else. Competent enough for the job imho, but never given the opportunity to prove herself to do so, since she was just there to keep the lights on. Then Phil came on board and had to right an already sinking ship that was being outsold 2.3 to 1. That gap would never close. Phil started out his first full year in 2015. They redesigned the One for the One S to put it on better or equal footing with the PS4. Got rid of the Kinect and made it possible for the VCR model to better compete. Gave us the One X and Backward Compatibility program (which was not cheap). Launched game Pass. by time he corrected these things his one weakness began to over take him. He doesn't know how to run studios. He's no Shuhei Yoshida (neither is anyone at sony these days mind you). By time all of this came together in 2017, the xbox was delivering compelling exclusive software. It was taking 3 years or more to get something out the door. Game Pass sabotaged any chance at a win they had. Just look at how poorly gears 4 and 5 did as a result, especially with that 1 month free. Discounts for the Halo MC steelbook and halo 5 steel book were dirt cheap within a matter of months. Day one game pass killed xbox and that was probably his first true bad move. Mattrick wouldn't have done a better job in this regard. I feel game pass was inevitable. Mostly because of Satya Nadella's position on software when he took over. Windows, Office, Cloud, anything microsoft was either cloud or subscription models. Do with that what you will, but this is why I start pointing to Satya as the actual problem here. Gears and Halo could have helped make Xbox healthy. Again assuming woke changes and other crazy nonsense wasn't at play. I have separate opinions for that and they are equally as negative. So where does that land us? two ceo's left with a dumpster fire because of two men. Don Mattrick and Satya Nadella.

• 
  Kendra Bratton 🌸🧚‍♀️ Fairy VTuber (@Voxs_Faegirl) reported 22 minutes ago

  ✧༺♥༻∞MASS EFFECT 2 ENDED∞༺♥༻✧ 🌸I had a great time playing Mass effect 2 again but I REALLY hope YT fixes it bitrate issue before I get back. Thank you to @JyuChano3o for the raid!! Today we raided on YT @ShibiCottonbum & on Twitch we raided @Zak_Shadows! Please support!!

• 
  Insein🎮🇺🇸 (@Insein81) reported 25 minutes ago

  @Grummz No. Anthem should have never happened as conceived. If it was a single player game with some multiplayer attached on, sure. They wanted live service and it was not built for that. They sacrificed Mass Effect for this game.

• 
  The White Queen (@WhiteQueenNV) reported 26 minutes ago

  The problem, I think is that Baldur's Gate 3's romance and really character writing in general is actually kind of piss weak. Nobody feels like an actual person. It is so much weaker and less coherent than anything from early Dragon Age or Mass Effect.

• 
  Helios Δ 🐦‍🔥🗝️💛 (@HelioReign) reported 30 minutes ago

  My main issue with the Mass Effect universe is that it feels like they drastically underestimate what the populations of these worlds should be

• 
  KS (@StuAU47) reported 32 minutes ago

  @GamingPizzaBoy Now, I’m a huge mass effect fan. Andromeda hurt me. Wasn’t worth $20, let alone $60, but BioWare had earned my trust. Now I’m skeptical of them. I don’t have that issue with rockstar, no one should frankly

• 
  Jay (@M15T4J4Y) reported 36 minutes ago

  @WeezSays @LonoSG Not true for all of them. Steam’s own offline-mode FAQ even says games that use an external launcher often won’t start. You lose multiplayer, sure. But a lot of single-player titles still won’t launch if EA App, Ubisoft Connect, Rockstar, or CDPR’s REDlauncher can’t phone home. I’ve had that exact problem with Mass Effect Legendary Edition (EA) and Witcher 3 after the next-gen launcher got added. “Steam games play offline” is true for some Steam games. It’s not a blanket rule when the publisher bolted a second storefront onto the install.

• 
  Archer Defense Daily News (@ArcherNightfall) reported 41 minutes ago

  Exactly why there shouldn't have been any ceasfire The problem is masseffect We need to figure new bomb area yield. 1. You figure out how to do an real orbital drop system like COBRA's Zeus 2. You figure out how to do insanely large bombs that have actually closer/fractional to nuclear type power. This is actually an insane physics problem. Eventually AI robots entering into conflict zones will alleviate this problem. But for right now this, sucks. And by the way this was a huge issue in Afghanistan and why they were able to hang in there so long. I've said it before our munitions are too precise. This is what drags out wars. Something is missing from this fight.

• 
  Aidenthejoker (@Aidenthejoker) reported 42 minutes ago

  @nuhre_ They also have a massive problem with mass effect 5, juat conceptually. It won't be a sequel to andromeda so it has to be 3. Now are we playing shepherd again or a new character? Anything but destroy reapers seems impossible to really continue. What choices do we go with? Do we import? Really hard to do now so will we pick? There are so many setting issues involved which will cause massive problems. And thats before we even begin.

• 
  Plat0x.eth (Σ🧠Ξ) (@at0x_eth) reported 47 minutes ago

  @kennyistyping idk there's like a mass effect issue also lens had somewhat the right idea of being just a backend but when you are so open ended curation gets hard and even moreso when you have adversarial usage. i think it takes something really paradigmic to get you off of that.

• 
  Omega Ashura (@OmegaAshura) reported 49 minutes ago

  @atharia_ true but honestly i hope they do sell mass effect and bioware. EA is simple a cancer for bioware that along side it owm problems only leads to more conflicts

• 
  Psychagogos (@RedGnosis) reported 49 minutes ago

  @gielmont This game conflicts me because many parts of it are very well done, but then other parts are just repetitive fetch quests. Mass Effect Andromeda was made using the same engine near the same time, I think, and suffers many of the same problems.

• 
  Fiona (@angeloz2190) reported 50 minutes ago

  @QuarianKaiRazu @MassEffect_News EA won’t rest until every single BioWare franchise is turned into a live-service casino full of microtransactions. Mass Effect deserved better.

• 
  Night Time 👀 (@FighterFPS) reported 50 minutes ago

  @XTuleta @renegator66 @ANTllSM So by that definition EA never made a bad broken Game. Battlefield 2042, Anthem, Mass Effect Andromeda, etc. are all the developers fault right?

• 
  Vanclomming (@Libertonian13) reported 51 minutes ago

  @hg17_daisuki I used to run Veilguard on my old PC it had both an SSD and an HDD and games would lag because Windows was running slowly in the background. Veilguard wasn’t the only issue, though; I was especially into mods, but they took up a lot of space. The mods I downloaded for Mass Effect took up nearly 20 GB in total. Now, since my new system doesn’t have an HDD, I can’t download many mods.

• 
  Jason Red (@JasonRed469467) reported 56 minutes ago

  @Swurv__ EA started this ******* plague upon the gaming community with mass effect 3 multi-player. Then it was like slot machines, they actually had to regulate it after Fifa if im not mistaken. You dont see the problem until you lose your account in one way or another. Hard won wisdom.

• 
  Bruno Ferreira 🇵🇹 (@cvigti) reported 57 minutes ago

  @DestinLegarie As someone who doesn’t like FPS,I love Gears, mass effect etc. I like the witcher and not skyrim or oblivion and I like gta. Many ppl are like this. I like halo’s history and doom’s gore and looks, but can’t stomach the fps. That said, I think gamepass was the problem with doom.

• 
  Daniel M (@Daniel86Cycles) reported 58 minutes ago

  @ApplefatGov @csaurageul Borrowing the color palette of Gears of War, or cover based shooting mechanics into genres it didn't belong like Mass Effect or even Uncharted (or a dozen other games) caused problems for a long time. But that doesn't say anything about the games where they worked.