1. Home
  2. Companies
  3. Mass Effect Andromeda
Mass Effect Andromeda

Mass Effect Andromeda status: server issues and outage reports

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

Mass Effect: Andromeda is an action role-playing video game developed by BioWare and published by Electronic Arts for Xbox One, Microsoft Windows and PlayStation 4.

Problems in the last 24 hours

The graph below depicts the number of Mass Effect Andromeda reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Mass Effect Andromeda. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Mass Effect Andromeda users through our website.

  • 67% Online Play (67%)
  • 33% Game Crash (33%)

Live Outage Map

The most recent Mass Effect Andromeda outage reports came from the following cities:

CityProblem TypeReport Time
Auckland Game Crash 2 months ago
São Joaquim da Barra Online Play 2 months ago
Lichfield Online Play 3 months ago
Mobile Online Play 9 months ago
Leeds Online Play 9 months ago
King's Lynn Sign in 10 months ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Mass Effect Andromeda Issues Reports

Latest outage, problems and issue reports in social media:

  • Knight10293847
    Knight(Fate)1029384756 (@Knight10293847) reported

    My first gut instinct is to agree because yeah. Mass Effect doesn't need a canon ending and it should by all means respect what the players have done and explore those consequences to their natural conclusions. What the rachni choice should have been is exactly that. If you killed the rachni they shouldn't have showed up at all in ME3. Imagine hearing from a friend who killed the rachni and them saying "I didn't get that mission. Like I saw Grunt and we fought Reapers but the rachni didn't exist in my game. I killed them." And just being struck by how that decision not only makes the renegade choice correct (in a way) but also such a vast difference. An entire enemy type and race just doesn't have influence at all in the game. But that didn't happen. What happened is the rachni game back regardless and the only difference was if you paragon'd you paragon'd again to get war assets. If you renegaded you renegaded again to not loss war assets. Something that does have an effect but its not what the player expects on a bare bones basic or even what they wildly might think. And that is the issue with the ending choices of Mass Effect. The promise such divergent stories that can't simply be crunched into a similar path. There will just be fundamentally different conflicts and issues with each one of them. This video does suggest they just do what Mass Effect has always done but that is accepting a comprise instead of expecting what it should natural be. Not having different assignments to show that "Hey there are differences?" But genuine world differences. Synthesis is described where conflict isn't really a factor anymore. Where everyone knows what its like to be someone else. That story, that exploration of the themes would result in a much less action oriented game and more something like Disco Elysium where the central conversation is about what this life is like. Control is likewise a very different kind of conflict where smaller scale wars could happen. But galactic conflicts just won't exist. Something like a Krogan Civil War is just unlikely to happen with a Shepard controlling the Reapers. Where they could easily stomp down on any major conflict. And not only that but things like diseases, medically issues and similar things would nearly be erased. Maybe there is a story where Shepard becomes a tyrant and rules over organics as an AI god but I don't think many could see their Shepard doing that and I don't think BioWare could see Shepard doing that. Destroy likewise would just be about reconnecting the galaxy together and would be the one most similar to the setting before the Crucible. And all of this isn't even accounting for honoring other player choices. I mentioned it a bit with the Krogan Civil War hinted at in a N7 teaser but there is literally no way a Krogan Civil War can realistically exist in a Synthesis ending or a Control Ending. Not in the way the art depicts. Like I can not accept that if the quarians are dead in one playthrough that BioWare just goes. JK they live and the only difference is a mission. No, it should feel like a real loss. Something was fundamentally changed between a version of them living and a version of them dead. Because that is the promise of importing choices. A major decision was made and you will see how that plays out to its fullest. Not half, not a quarter but seeing it realized. The same feeling you get in a D&D session where a major choice you made comes back and makes you realize it would have been different if you made a different choice. I know for a fact that if BioWare does crunch the endings and the only difference is different side quests, I and other fans would be upset. Because that isn't what I wanted. The solution for BioWare is two fold. The hard path and the easy path. The first is they just buckle down make three games and honor the choices made in each game. Not saying Synthesis should be Disco Elysium but Mass Effect but its the one that makes the most sense in my head. But something that fully explores the ramifications of having this union between synthetics and organics. Same with Control and same with Destory. The second path is just canonize an ending. Its the easiest way because they can focus their efforts on story of the game instead of making a game that is literally about showing the player their choices and making the game before 2040. I think they should also canonize the Genophage, and quarian and geth choices because I know for a fact that if they don't it will be real sad seeing the only differences being less krogan, quarians and geth. And this isn't even considering the fact that the Krogan Civil War just won't happen at the scale shown in the artwork if Wreav is in charge, Eve is dead, and the Genophage isn't cured. Sorry but the krogan would just die out. Because the expectation of that combination of choices would be the krogan's extinction. Its how the games have framed it since the beginning and to alter that would introduce internal inconsistency. I hope this shows why this will be so difficult for BioWare but also why literally no other RPG studio has done it to this scale. What BioWare did with ME1 to 3 and DAO to DAI is astounding. Truly more than what I have seen. Because CDPR fumbled that and gave up with Witcher 3. Small example being Thaler is alive no matter what. And big example is that the dragon state you helped create alongside helping the Scoia'tael in the prior games just does nothing. No mention of it and not even the bare bones of them coming to help Geralt at Kaer Morhen. Obsidian did it fine enough but they just didn't do that with Outer Worlds 2 and Avowed. Larian? What about Larian? Larian has set each of their Divinity games 100s of years apart from each other just so they don't have to address it and on top of that they just are inconsistent. Only caring recently because they made it bigger. And don't even get me started with BG3. I know Wizards has already canonized events but what was with Viconia and Saervok? Just random guys with their names attached. Not even canonized endings just completely different people. Casey Hudson did an interview with Game Informer about this and he is right when he says this has to be planned out. So, many of these companions did these as features because BioWare did it because BioWare controlled what was supposed to be in an RPG. But as that feature waned without BioWare pushing it these other developers slowly removed it. Because its ******* hard to do. Great rewards if done right. A true feeling of your character existing in the world and having an effect long after it happened but a mountainous path it is. Again I want the hard path. BioWare. I'll wait man. Make three games and honor the choices of each of them. But as this video says its also about the money. And there isn't any reality where EA goes "Yeah, we can about 5 years with each release and for each of those games to be very different. Go head."

  • Owen_Lars_2
    Owen Lars 2 (@Owen_Lars_2) reported

    @d_linkski got another similar laptop a few years later, tried again, same issue. every personal computer i've owned has been similar- strong but not specifically made for gaming, with integrated cards that games hate. my 1st game on steam was mass effect and i have 1 hour played over 8 pc

  • PenPwyll
    Varayen Trinity (@PenPwyll) reported

    @kalaelizabeth I don't want to call them "woke" because thats not the right word and its become a sledgehammer like so many others. Mass Effect and Dragon Age always had societal themes and engaged with social issues ahead of their time (Dragon Age got gay marriage before the U.S.A)

  • Nunyaspoonvt
    Nunyaspoonvt (@Nunyaspoonvt) reported

    Mass effect 1-3 3 had only the ending and lil retcons of Mass effect 2 with dark matter usage Being a problem Mass effect Andromeda HAD GREAT GAMEPLAY....aight characters jaal is the best The story ....mid like 5/10 Sad they never updated it and Cancelled the quarian dlc

  • Voxs_Faegirl
    Kendra Bratton 🌸🧚‍♀️ Fairy VTuber (@Voxs_Faegirl) reported

    ✧༺♥༻∞MASS EFFECT 2 ENDED∞༺♥༻✧ 🌸I had a great time playing Mass effect 2 again but I REALLY hope YT fixes it bitrate issue before I get back. Thank you to @JyuChano3o for the raid!! Today we raided on YT @ShibiCottonbum & on Twitch we raided @Zak_Shadows! Please support!!

  • criticallyjared
    Jared (@criticallyjared) reported

    @r3dan0n_ @ShitpostRock This is a hill I will die on. Mass Effect had a lot of janky stuff, but it was all in service of fun ideas. ME2 just cut all of that. Seamless exploration, MAKO, actual level progression, all gone. Some of it came back in ME3, but it was too late.

  • GenocidalFetus
    💀 Ali💀 (@GenocidalFetus) reported

    @TwoGhostPixels No one changed Dragon Age or Mass Effect, dumbass. Stop making problems up in your head to get mad at.

  • inth3nearfuture
    Surely not❄️🔥🦊 💜🦴🐟 💔💙 (@inth3nearfuture) reported

    @CorbynRed Its funny how, everytime someone says that, they basically JINXED the Game and Studio to fail. I heard people say that to Vailguard... Now Vailguard is the Reason that, if Mass Effect is not absolutely and 100% appealing to the predominantly male audience, the Studio will close. Then we have Avowed, which underperformed so hard, with "The Outerworld 2" as follow up Titel. AC Shadows: I would assume they are still in the Red, AT BEST near "broken even". Coming from a monstrous Company we saw, that even those games can fail. And EVERY. SINGLE. TIME... i got the statement "They will sell extremely good" and further cope... At the end, every game underperformed massively.

  • shay_o66668
    Rick O'Shay (@shay_o66668) reported

    @luskybe @DanticsOfficial Tim hijacking the role of the main villain feels completely contrived. And having service be the main enemy is contrary to what all the marketing showed. All the marketing showed us fighting Reaper forces. They didn't show us fighting Cerberus troops. Cerberus was established in the previous game to be an untrustworthy but important Ally. Mass Effect 3 was supposed to show us all putting our differences aside and fight a much larger mutual enemy. Instead we have 18 missions fighting Cerberus and only 11 fighting the Reapers, and fighting the Geth for five missions. And if Cerberus was brought in to diversify the enemy forces, well, the Reapers could have easily done that they intermixed the reaper units with the collector units.

  • OmegaAshura
    Omega Ashura (@OmegaAshura) reported

    @atharia_ true but honestly i hope they do sell mass effect and bioware. EA is simple a cancer for bioware that along side it owm problems only leads to more conflicts

  • GenocidalFetus
    💀 Ali💀 (@GenocidalFetus) reported

    It's pretty baffling how the Mass Effect team was so scared of mlm relationships. At least there's mods that fix that injustice.

  • RadarFennec
    Fennec_Radar (@RadarFennec) reported

    @HowlingKaya @RespectElves Director doesn't matter as much as the narrative writer. Mass Effect 1 & 2 had the same director but different writer, and it shows. And guess what the big problem post Chris Obsidian games have? Really ****** writing.

  • ExPrinceWinter
    Winter ig🏳️‍⚧️🏳️‍🌈🇺🇲 (@ExPrinceWinter) reported

    Mf i got an unopened copy of mass effect legendary edition for 10 bucks for my xbone Halo MCC goes on sale regularly for 10 bucks, 6 games, pve, mp, AND pc modding for 10 bucks Fallout and Elderscrolls regularly go on sale Thats a skill issue

  • escape408
    escape408 (@escape408) reported

    @MD_Chaos4 By the way, in your opinion, what was the biggest problem with Mass Effect of how did badly execute its lore?

  • HelioReign
    Helios Δ 🐦‍🔥🗝️💛 (@HelioReign) reported

    My main issue with the Mass Effect universe is that it feels like they drastically underestimate what the populations of these worlds should be

  • SHalbwachs
    SBH (@SHalbwachs) reported

    I just beat Mass Effect 3 for the first time and I am broken. I have synthesized the galaxy and ensured peace forever but no Shepard makes me sad. Best story in gaming I have played.

  • TheNidface
    The Nidface (@TheNidface) reported

    @ElaraVtuber Mass Effect Andromeda. I unironically enjoyed the game despite its many issues.

  • missyTHX1138
    Melissa 🐭 (@missyTHX1138) reported

    🔬 The Two Big Categories Functional (Hormone-Secreting) These are the ones that really wreak havoc. They pump out excess hormone regardless of what the body actually needs: Type Hormone Excess Prevalence Prolactinoma Prolactin ~40% of all pituitary adenomas GH-secreting Growth Hormone Causes acromegaly in adults ACTH-secreting ACTH → Cortisol Cushing's disease TSH-secreting TSH → Thyroid hormone Rare Non-Functional These don't secrete excess hormone but cause problems through mass effect — compressing surrounding structures, disrupting normal pituitary function by crowding out healthy tissue.

  • stikves
    sukru tikves (@stikves) reported

    The problem is a studio or even an “established IP” means nothing without the actual talent behind it As much as I love BioWare and the Mass Effect universe, It would be a massive undertaking to bring it back to the level we were used to before. Still I will keep hope.

  • MythicJaqui
    Mythic ⛧ (@MythicJaqui) reported

    @CDRJohnShepard Netcode is a lot more stable so the mod won't crash as much as reach did. Community made shaders allow for PBR support. Levels also don't have to be sealed in Halo 4 so I can port mass effect maps pretty fast (Did this one in a couple days).

  • patch_ledger
    Patch Ledger (@patch_ledger) reported

    An analyst told CNBC EA might have to sell IP to service its buyout debt. Four days later, BioWare showed up in exactly that sentence. > Aug 2: CNBC quotes an analyst on the $55B EA buyout - "I don't know how EA is going to service this debt without... studio closures, and possibly IP sell-off" > the buyout added $18-20B in new debt to the balance sheet, confirmed across multiple reports this week > Aug 6: EA is reportedly looking to sell BioWare and other IPs specifically to pay that debt down > EA has not confirmed or denied it - the studio that made Mass Effect and Dragon Age is now a line item in a debt-service plan, not a press release Four days between "here is what selling IP would look like" and BioWare's name landing in that exact sentence is not a leak. It is a timeline. What is next on that list?

  • Marxon1134x
    Marxon (@Marxon1134x) reported

    @Captain_Haruno @Spartan_Eden Exactly the issue. Again Mass Effect books weren't required reading. Halo was just money grubbing

  • Strokavich
    Strokavich Okametal (ストロキャビッチ) (@Strokavich) reported

    @HossMatch Mass Effect has a good fix to this. Everyone is just using a universal translator that converts their language into the language that race understands. It also has some interesting oversights as well, like how the Elcor don't actually use a verbal language, but rely on body language and pheromones, so the translator makes them sound monotone with no emotion or inflections at all. Then there are some words that don't get translated as they don't have a comparison or the translation would be a whole sentence for a word or something, like when Tali says Keelah se'lai.

  • timothydnutt
    Timothy D. Nutt (@timothydnutt) reported

    @EA @EAHelpOfficial_ I still have not received a response or resolution regarding either issue documented in this case. Mass Effect: Andromeda will not connect to EA’s online services on my account. This prevents me from accessing the game’s online and multiplayer functionality. I have already attempted the available troubleshooting steps, but the problem remains unresolved. Second, I purchased Mass Effect: Andromeda multiplayer DLC packs specifically for online multiplayer content that I cannot access because the game will not connect to EA’s services. I am therefore requesting a refund for those online DLC purchases. The purchased content is unusable through no fault of my own. This case has already been pending without an adequate response. Please escalate it to a support representative who can examine my EA account, game entitlements, and purchase history and provide an actual resolution. Thank you.

  • KevinGame2013
    thed.vawaifu (@KevinGame2013) reported

    @theonewhoistobe @mrpyo1 No it did not I would have games released in a finished state rather than games launch in a buggy broken and unfinished state like battlefield 2042,the Lord of the rings golem, redfall Mindseye anthem, mass effect andromeda, concord, ssktjl marvel avengers fallout 76, and any games that launch with technical issues. And I agree with yongyea here

  • XeoMafia
    Jeremy G. (@XeoMafia) reported

    @DanVMaul Halo Reach & Gears 3 were the only 1st party games. Mass Effect 2 was timed. Witcher 2 was exclusive by happenstance But you just showed that Xbox was relying heavily on 3rd party exclusives which was the problem & dwindled as time went on

  • OmegaAshura
    Omega Ashura (@OmegaAshura) reported

    @Knight10293847 yhea in general that the actual problem of veliguard it a mmo disguised as a single player and they couldn’t really change that felling to make it more like a dragon age or mass effect

  • PadjilV
    Padjil Keyes - FR/EN VTuber (@PadjilV) reported

    @onlypushinp @dreadwolf_solas Mass effect had big problem beetween 2 and 3 with some story part being scrapped, it is coherent because of the protag, the cast and the ennemy who in the end don’t change. You jusy can’t do that with DAO for example.

  • RedGnosis
    Psychagogos (@RedGnosis) reported

    @gielmont This game conflicts me because many parts of it are very well done, but then other parts are just repetitive fetch quests. Mass Effect Andromeda was made using the same engine near the same time, I think, and suffers many of the same problems.

  • AnimatedWomen29
    Via 🏳️‍🌈 ******* Jill Tuther (@AnimatedWomen29) reported

    I’m having some of the worst weeks of my life so I bought the mass effect normandy ‘Lego’ to hopefully fix that