Mass Effect Andromeda status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Mass Effect Andromeda reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Mass Effect Andromeda users through our website.

• Online Play (67%)
• Game Crash (33%)

Live Outage Map

The most recent Mass Effect Andromeda outage reports came from the following cities:

City	Problem Type	Report Time
Auckland	Game Crash	1 month ago
São Joaquim da Barra	Online Play	2 months ago
Lichfield	Online Play	2 months ago
Mobile	Online Play	8 months ago
Leeds	Online Play	9 months ago
King's Lynn	Sign in	9 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Mass Effect Andromeda Issues Reports

Latest outage, problems and issue reports in social media:

• 
  mono (@omopill) reported 6 minutes ago

  quaver: difficulty rating makes no sense to me at all avp: aliens feel useless, story sucks halo franchise: enemies play completely differently but the lore and dialogue doesnt back it up well, mass effect has the reverse problem lobotomy corp: word choice +

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  Emergency Medical Fella (@thatmedfella) reported 11 minutes ago

  Sorry babe, can’t talk. I’m doing the infinite xp mining laser glitch in Mass Effect

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  MR3D-Dev (@MR3Dev) reported 11 minutes ago

  @IGN From what I saw the problem was the writing, not the VA. The writing was close to cringe Mass Effect Andromeda.

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  Timothy D. Nutt (@timothydnutt) reported 13 minutes ago

  @EA @EAHelpOfficial_ I still have not received a response or resolution regarding either issue documented in this case. Mass Effect: Andromeda will not connect to EA’s online services on my account. This prevents me from accessing the game’s online and multiplayer functionality. I have already attempted the available troubleshooting steps, but the problem remains unresolved. Second, I purchased Mass Effect: Andromeda multiplayer DLC packs specifically for online multiplayer content that I cannot access because the game will not connect to EA’s services. I am therefore requesting a refund for those online DLC purchases. The purchased content is unusable through no fault of my own. This case has already been pending without an adequate response. Please escalate it to a support representative who can examine my EA account, game entitlements, and purchase history and provide an actual resolution. Thank you.

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  Zachery Hoban (@zhoban90) reported 13 minutes ago

  @AwokenAngelxoxo @lovesmagic4ever I hate getting staggerfucked. It was a huge issue I had with a specific faction in Mass Effect 3

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  darkprometheus112 (@darkprometheus1) reported 16 minutes ago

  @SynthPotato What? Hahaha these graphics are juat bad. Ciri was also bad and guess what? CDPR brought in some guys from UE5 to work with them and now ciri looked good graphically cause its an engine issue. This about on the level of hilarious **** that the animation of mass effect Andromeda was for many of these things. The western studios are falling and its no wonder why foreign companies and governments are buying them cause they aren't make anything good.

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  Richard Valdez (@RealRichardVald) reported 17 minutes ago

  @DanticsOfficial The only issue with using Mass Effect 1 if it doesn't really affect much besides one special mission in the first game in a few passing references in the sequels. I think Dragon Age would have been a better example

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  FYREDEUS (@fyredeus) reported 18 minutes ago

  @TonyadeVitti In the Mass Effect games the galactic Council solves that problem by forbidding A.I. but instead allowing "V.I."s - Virtual Intelligences that know EVERYTHING in a narrow specialization but nothing beyond that; a travel V.I. knows ONLY travel, translator V.I. ONLY languages etc.

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  escape408 (@escape408) reported 21 minutes ago

  @MD_Chaos4 By the way, in your opinion, what was the biggest problem with Mass Effect of how did badly execute its lore?

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  JudgeJock (@JockJudge) reported 25 minutes ago

  @manuni340839 @_D4rk50ul_ @GeeksGamersCom Voltron was MADE for the streaming service. Highlander will do fine, its not got too much to live up to. Star Wars is DEAD.. enter Warhammer. Cavill was interviewed for Bond before and hes read the script (on his IG) for Mass Effect (at Amazon WITH Warhammer) So, sit down..

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  Kay🥀😈 (@ShoNuffKay) reported 26 minutes ago

  I think that they wore their parody of GTA on their sleeve. The issue is that they wanted to start parodying other games which is why 4 felt like they were trying to make fun of crackdown, prototype, mass effect, etc. They bit off more than they could chew

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  Colin Glassey - Author (@cglassey_author) reported 28 minutes ago

  The term "Open weight self hosted AI" is quite misleading. The weights of an LLM are a massive set of numbers which no human and no software can explain or clarify. In a very real sense the weights are not OPEN because no human or machine can read the weights and understand / describe what they mean. This is totally unlike "open source code" which can be understood. For all we know, the weights of an "Open weight LLM" contain hidden malicious errors, analogous to the error "Legion" used to destroy the Geth who were supporting the Reapers in Mass Effect 2. "Open weight LLMs" are fundamentally inscrutable.

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  Knight(Fate)1029384756 (@Knight10293847) reported 29 minutes ago

  My first gut instinct is to agree because yeah. Mass Effect doesn't need a canon ending and it should by all mean respect what the players have done and explore those consequences to their natural conclusions. What the rachni choice should have been is exactly that. If you killed the rachni they shouldn't have showed up at all in ME3. Imagine hearing from a friend who killed the rachni and them saying "I didn't get that mission. Like I saw Grunt and we fought Reapers but the rachni didn't exist in my game. I killed them." And just being struck by how that decision not only makes the renegade choice correct (in a way) but also such a vast difference. An entire enemy type and race just doesn't have influence at all in the game. But that didn't happen. What happened is the rachni game back regardless and the only difference was if you paragon'd you paragon'd again to get war assets. If you renegaded you renegaded again to not loss war assets. Something that does have an effect but its not what the player expects on a bare bones basic or even what they wildly might think. And that is the issue with the ending choices of Mass Effect. The promise such divergent stories that can't simply be crunched into a similar path. There will just be fundamentally different conflicts and issues with each one of them. This video does suggest they just do what Mass Effect has always done but that is accepting a comprise instead of expecting what it should natural be. Not having different assignments to show that "Hey there are differences?" But genuine world differences. Synthesis is described where conflict isn't really a factor anymore. Where everyone knows what its like to be someone else. That story, that exploration of the themes would result in a much less action oriented game and more something like Disco Elysium where the central conversation is about what this life is like. Control is likewise a very different kind of conflict where smaller scale wars could happen. But galactic conflicts just won't exist. Something like a Krogan Civil War is just unlikely to happen with a Shepard controlling the Reapers. Where they could easily stomp down on any major conflict. And not only that but things like diseases, medically issues and similar things would nearly be erased. Maybe there is a story where Shepard becomes a tyrant and rules over organics as an AI god but I don't think many could see their Shepard doing that and I don't think BioWare could see Shepard doing that. Destroy likewise would just be about reconnecting the galaxy together and would be the one most similar to the setting before the Crucible. And all of this isn't even accounting for honoring other player choices. I mentioned it a bit with the Krogan Civil War hinted at in a N7 teaser but there is literally no way a Krogan Civil War can realistically exist in a Synthesis ending or a Control Ending. Not in the way the art depicts. Like I can not accept that if the quarians are dead in one playthrough that BioWare just goes. JK they live and the only difference is a mission. No, it should feel like a real loss. Something was fundamentally changed between a version of them living and a version of them dead. Because that is the promise of importing choices. A major decision was made and you will see how that plays out to its fullest. Not half, not a quarter but seeing it realized. The same feeling you get in a D&D session where a major choice you made comes back and makes you realize it would have been different if you made a different choice. I know for a fact that if BioWare does crunch the endings and the only difference is different side quests, I and other fans would be upset. Because that isn't what I wanted. The solution for BioWare is two fold. The hard path and the easy path. The first is they just buckle down make three games and honor the choices made in each game. Not saying Synthesis should be Disco Elysium but Mass Effect but its the one that makes the most sense in my head. But something that fully explores the ramifications of having this union between synthetics and organics. Same with Control and same with Destory. The second path is just canonize an ending. Its the easiest way because they can focus their efforts on story of the game instead of making a game that is literally about showing the player their choices and making the game before 2040. I think they should also canonize the Genophage, and quarian and geth choices because I know for a fact that if they don't it will be real sad seeing the only differences being less krogan, quarians and geth. And this isn't even considering the fact that the Krogan Civil War just won't happen at the scale shown in the artwork if Wreav is in charge, Eve is dead, and the Genophage isn't cured. Sorry but the krogan would just die out. Because the expectation of that combination of choices would be the krogan's extinction. Its how the games have framed it since the beginning and to alter that would introduce internal inconsistency. I hope this shows why this will be so difficult for BioWare but also why literally no other RPG studio has done it to this scale. What BioWare did with ME1 to 3 and DAO to DAI is astounding. Truly more than what I have seen. Because CDPR fumbled that and gave up with Witcher 3. Small example being Thaler is alive no matter what. And big example is that the dragon state you helped create alongside helping the Scoia'tael in the prior games just does nothing. No mention of it and not even the bare bones of them coming to help Geralt at Kaer Morhen. Obsidian did it fine enough but they just didn't do that with Outer Worlds 2 and Avowed. Larian? What about Larian? Larian has set each of their Divinity games 100s of years apart from each other just so they don't have to address it and on top of that they just are inconsistent. Only caring recently because they made it bigger. And don't even get me started with BG3. I know Wizards has already canonized events but what was with Viconia and Saervok? Just random guys with their names attached. Not even canonized endings just completely different people. Casey Hudson did an interview with Game Informer about this and he is right when he says this has to be planned out. So, many of these companions did these as features because BioWare did it because BioWare controlled what was supposed to be in an RPG. But as that feature waned without BioWare pushing it these other developers slowly removed it. Because its ******* hard to do. Great rewards if done right. A true feeling of your character existing in the world and having an effect long after it happened but a mountainous path it is. Again I want the hard path. BioWare. I'll wait man. Make three games and honor the choices of each of them. But as this video says its also about the money. And there isn't any reality where EA goes "Yeah, we can about 5 years with each release and for each of those games to be very different. Go head."

• 
  Levi (@levas1786) reported 33 minutes ago

  @Aurelian_27 Yup, but they need to be exclusive. Releasing on Playstation hurts their brand. They've had the hardest times since 360 quality exclusives and even then most of the like Bioshock and Mass Effect came to PS. But the price for the next consoles will be an issue as well i fear.

• 
  Trey👑 (@ThatGuyNamedTre) reported 34 minutes ago

  Yeah Max is spot on here. The games I own physically are the games I love. Mass Effect, Cyberpunk, Ghost of Yotei, Crash Bandicoot, Spyro, Sparking Zero, Astro Bot, and more. Next game I wanna own physically (if the reviews are good) is Halo. And I want GTAVI physically 😭

• 
  Surely not❄️🔥🦊 💜🦴🐟 💔💙 (@inth3nearfuture) reported 36 minutes ago

  @CorbynRed Its funny how, everytime someone says that, they basically JINXED the Game and Studio to fail. I heard people say that to Vailguard... Now Vailguard is the Reason that, if Mass Effect is not absolutely and 100% appealing to the predominantly male audience, the Studio will close. Then we have Avowed, which underperformed so hard, with "The Outerworld 2" as follow up Titel. AC Shadows: I would assume they are still in the Red, AT BEST near "broken even". Coming from a monstrous Company we saw, that even those games can fail. And EVERY. SINGLE. TIME... i got the statement "They will sell extremely good" and further cope... At the end, every game underperformed massively.

• 
  Feyn (@superfeyn) reported 36 minutes ago

  @TakoMowgli I'm using toybox for that problem... 👀 They should've used combined amount of conviction points for check instead of using amount of one conviction, like Mass Effect 3

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  TheDownloadQueue (@DownloadQueue_) reported 41 minutes ago

  @Rogue24_ @MightyKeef Ah yes the usual culprit DEI. Except people didn’t have. Problem when we were all raving about Mass Effect. 🙄

• 
  Somebody Someone🆓 (@sbso25) reported 42 minutes ago

  @AdeIica @Flanz111 @HardwareSteam Bioshock worked. Cyberpunk, Avatar, Mass Effect didn’t work. I didnt feel like testing more games. I’ll just wait until they update it and fix it.

• 
  May Greenfield (@Smiley_Gate) reported 47 minutes ago

  I had constant issues with Shepard looking crosseyed in Mass Effect 3. I figured maybe I just ****** up the character creator somehow. To experiment I went in the ME3 Appearance Mod menu (A mod) and changed the "EyesOut" setting to +0.100 and I never had this problem again.

• 
  Papito Qinn (@PapitoQinn) reported 49 minutes ago

  @GameLoreDash It was definitely Joker from Mass Effect: "Forget my problems" dancing.

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  Rosalina's Top Luma (@ReactionaryLuma) reported 51 minutes ago

  @frogarchist My problem with ME3 is that ME2 clearly brought the series into a much more complex push and pull, and then 3 turns everything back into cartoonishly simple moral choices. Like there's a valid reason to be a renegade in Mass Effect 2. In Mass Effect 3 its just clip farming.

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  Preen the Avali (@PreenTheAvali) reported 53 minutes ago

  @RinoTheBouncer @dawiddrzala what about game file size. there's only so much that can be fit on a disc and a disc only utilizes specific data compression formats. mass effect 2&3 tried to solve this by splitting the game on 2 discs but it wasn't as effective as they hoped. the issue is that it will happen

• 
  (Adjective) Yehuda (@yehuda_vs_world) reported 54 minutes ago

  Most of this looks incredible, but the faces are somehow worse than Mass Effect Andromeda. Please fix @fable!

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  Aragost 🇺🇲 (@Aragost24) reported 56 minutes ago

  @Grummz All this work they are putting into a game that will sell 70% less than it would have if the protagonist was a custom character like Mass Effect had. Easy fix. Naughty Dog let US decide what our main character should look like. Cause what you made is going to kill your sales.

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  Lex, Lex and Lex, Attorneys at Law (@Lexbianism) reported 57 minutes ago

  @Slumdog_Milly I have no problem with your take, I simply disagree. If your problem is with the story, fact of the matter is that not every game will give you full narrative freedom. It's like Mass Effect or the Witcher, you get a preset character and get to make some narrative decisions to

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  Jeff Seely (@InJeffable) reported 57 minutes ago

  @RinoTheBouncer I agree that this would've made a great Mass Effect spinoff. What if this was the planet the Normandy crash-landed on at the end of Mass Effect 3? With all of the mass relays destroyed, the Normandy crew presumably would've had to make the best of their situation on that planet.

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  mass transit enthusiast (@JDFranswaa) reported 59 minutes ago

  @Faubaulaus Mass effect 1 is unfortunately the best in the series, not even close. And Mass effect 1 has a lot of problems

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  aidenpryde (@aidenpryde) reported 1 hour ago

  @ShouVertica @MikeyNohMore All Starfield had to do was try not to be NMS. They should have kept it tight, 2-3 star systems at most. But the bigger issue is that many of us expected Bethesda's take on Mass Effect. Instead we got Fallout 4 in space because Emil Pagliarulo is a talentless hack.

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  TheScarlettyeti - Vtuber - VEerie (@TheScarlettYeti) reported 1 hour ago

  had some issues with the install so i did mass effect first but now Im on palworld, come check out the 1.0 realese