1. Home
  2. Companies
  3. Mass Effect Andromeda
Mass Effect Andromeda

Mass Effect Andromeda status: server issues and outage reports

Problems detected

Users are reporting problems related to: online play and game crash.

Full Outage Map

Mass Effect: Andromeda is an action role-playing video game developed by BioWare and published by Electronic Arts for Xbox One, Microsoft Windows and PlayStation 4.

Problems in the last 24 hours

The graph below depicts the number of Mass Effect Andromeda reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

August 7: Problems at Mass Effect Andromeda

Mass Effect Andromeda is having issues since 12:40 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Mass Effect Andromeda users through our website.

  • 67% Online Play (67%)
  • 33% Game Crash (33%)

Live Outage Map

The most recent Mass Effect Andromeda outage reports came from the following cities:

CityProblem TypeReport Time
Auckland Game Crash 1 month ago
São Joaquim da Barra Online Play 2 months ago
Lichfield Online Play 3 months ago
Mobile Online Play 8 months ago
Leeds Online Play 9 months ago
King's Lynn Sign in 10 months ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Mass Effect Andromeda Issues Reports

Latest outage, problems and issue reports in social media:

  • zaeedmassanis
    soph 🐛 (@zaeedmassanis) reported

    i was super exited to have a chance to meet mass effect cast but now all i wish for this con is to fail tbh, creating an extremely unsafe and uncomfortable space for fans and pretending the problem doesn't exist is so ******* disgusting

  • yehuda_vs_world
    (Adjective) Yehuda (@yehuda_vs_world) reported

    Most of this looks incredible, but the faces are somehow worse than Mass Effect Andromeda. Please fix @fable!

  • anonskrub
    anonskrub^2 🇵🇸🇺🇦🗿👧 (@anonskrub) reported

    @KenteMana @SwervoT3k @bioware the problem with DAO getting a remaster/remake IIRC is that there is almost nobody left at BioWare who knows how the game engine runs, so a remaster is almost impossible, and a remake is unlikely until at least Mass Effect 5 gets out the door just b/c of resource priority

  • cglassey_author
    Colin Glassey - Author (@cglassey_author) reported

    The term "Open weight self hosted AI" is quite misleading. The weights of an LLM are a massive set of numbers which no human and no software can explain or clarify. In a very real sense the weights are not OPEN because no human or machine can read the weights and understand / describe what they mean. This is totally unlike "open source code" which can be understood. For all we know, the weights of an "Open weight LLM" contain hidden malicious errors, analogous to the error "Legion" used to destroy the Geth who were supporting the Reapers in Mass Effect 2. "Open weight LLMs" are fundamentally inscrutable.

  • MR3Dev
    MR3D-Dev (@MR3Dev) reported

    @nuhre_ From what I saw the problem is they have Mass Effect Andromeda level writing, with characters that won't STFU in combat always having a quirky statement.

  • aidenpryde
    aidenpryde (@aidenpryde) reported

    @ShouVertica @MikeyNohMore All Starfield had to do was try not to be NMS. They should have kept it tight, 2-3 star systems at most. But the bigger issue is that many of us expected Bethesda's take on Mass Effect. Instead we got Fallout 4 in space because Emil Pagliarulo is a talentless hack.

  • RedGnosis
    Psychagogos (@RedGnosis) reported

    @gielmont This game conflicts me because many parts of it are very well done, but then other parts are just repetitive fetch quests. Mass Effect Andromeda was made using the same engine near the same time, I think, and suffers many of the same problems.

  • Spokavriel
    Daniel Thomas Stack (@Spokavriel) reported

    tried to fix my typo before posting and it tried to edit the at will cain part. x is odd today. your question about the lake might have a mass effect ;p

  • PadjilV
    Padjil Keyes - FR/EN VTuber (@PadjilV) reported

    @onlypushinp @dreadwolf_solas Mass effect had big problem beetween 2 and 3 with some story part being scrapped, it is coherent because of the protag, the cast and the ennemy who in the end don’t change. You jusy can’t do that with DAO for example.

  • eelsmaniac
    eelsmaniac (@eelsmaniac) reported

    to anyone saying that people who don't like the new god of war because you hate woman and female lead characters in games, or you only like characters that are half naked and 'hot', which i am one of those people who does not like the new god of war i love Cynder the dragon, the second lead in legend of spyro dawn of the dragon, how is she half naked and hot? i love Grace Ashcroft who is not half naked, she is also one of the lead characters, i love Claire Redfield, she is not half naked, also a second lead, Lara Croft, yes she is technically half naked, but i do not find her 'hot', i love female Shepard from Mass Effect, she is not half naked, she is also the main character, unless you choose male Shepard, i love Jill valentine, she is not half naked, she is also the second main character, i don't find any of these characters 'hot', but i still love playing them, because they are interesting characters, i play video games because i want a good story with good characters, if you are going to make your lead a female, make them interesting and not bland that are perfect in every way, just to put bs diversity, none of these characters i mentioned are perfect and bland, they make mistakes and have problems, that is what makes them good just like most male characters are not perfect, Kratos is a literal murderer who is technically a villain, Leon is a rooky cop in re2 and fails a lot through the game, and in re9 he is trying to fix a mistake he believes is his fault, Ethan from re7 and 8, is a regular guy who struggles his entire way through, in 8 he is trying to rescue his daughter, he is not perfect but he pushes through all these characters are good and interesting because they are not bland, they are strong characters but they are not perfect, that is why people love them, and that is why people do not like most modern games with female leads, because it is not about making good games, it is about putting diversity where it should not be

  • GytKaliba
    Gyt Kaliba (@GytKaliba) reported

    Doing a bit in the first Mass Effect that I somehow NEVER did last time (the Bring Down the Sky stuff). Can't for the life of me figure out why, I enjoyed these enough that I played all three games back to back, so wanting to be done wasn't an issue.

  • BrandonRay37903
    Brandon Raymus (@BrandonRay37903) reported

    @AshenOne_VI Biggest issue the game has? It turned Dragon Age into Mass Effect. Thats not what the game was for 3 games, why change it on a 4th?

  • inth3nearfuture
    Surely not❄️🔥🦊 💜🦴🐟 💔💙 (@inth3nearfuture) reported

    @CorbynRed Its funny how, everytime someone says that, they basically JINXED the Game and Studio to fail. I heard people say that to Vailguard... Now Vailguard is the Reason that, if Mass Effect is not absolutely and 100% appealing to the predominantly male audience, the Studio will close. Then we have Avowed, which underperformed so hard, with "The Outerworld 2" as follow up Titel. AC Shadows: I would assume they are still in the Red, AT BEST near "broken even". Coming from a monstrous Company we saw, that even those games can fail. And EVERY. SINGLE. TIME... i got the statement "They will sell extremely good" and further cope... At the end, every game underperformed massively.

  • Exalted_Speed
    Exalted Speed (@Exalted_Speed) reported

    I think Mass Effect 3 has some good stuff, I like some of the the new characters, but I think it's kind of bloated in order to turn it into this BIG AAA game at the time and some of it's issues still sting. Besides the ending.

  • juriyafx
    Juriyafx | Kael (@juriyafx) reported

    @DanticsOfficial The Mass Effect trilogy remains one of the most interesting and memorable sagas available. ME3's issues are varied and only catch up with you in the finale. Boring, anticlimactic, disconnected from your choices—and those RGB endings combined with those explanations turn a writing mistake into an insult to the player. Plus, the revised ending added via patch made a bad ending even worse. And the answer to your question is: NO! Just because worse things have come out in the following years doesn't make what EA/BioWare did any less severe.

  • EveryCarpet
    Evil Villain (@EveryCarpet) reported

    @WeAreMassEffect Excellent science-fantasy but not excellent sci-fi. Anything other than Destroy is the Reapers throwing **** at the wall in a last-ditch effort and actually succeeding in deceiving Shephard. Everything 'wrong' with the story of ME3 actually started with ME2 when Bioware catered to Fox in cutting down the ****** alongside killing off and resurrecting Shepherd in the first 5 minutes of the game (!!!). Story of ME2 was ***. The Collectors should have been an arc or plotline but not the entirety of the game. You can 100% have the Systems Alliance send Shepherd out to find more data on the Reapers, who then ends up fighting Batarians, criminals, xenophobes, the Terminus Systems, AND the Collectors. Andromeda actually had insane potential but Bioware ****** up by not hiring me as their lead writer and producer. Fighting the not-Collectors with an Asari archaeologist and Krogan mercenary while trying to save Humanity & Co. is not good enough of a plotline. Cerberus should've sacked the Elusive Man the moment he was indoctrinated. ridiculous. ME4 needs to take place after a Destroy ending where: 1. with the destruction of the Relays, long-distance, immediate FTL travel is impossible. 2. with the general destruction that the Reapers caused-- 99% of all life in the galaxy, essentially, and their corresponding civilizations and industrial base-- ME4 needs to either take place 100-200 years after the events of ME3 or be a survival-horror 'RPG' 3. If ME4 takes place a ~hundred years after the events of ME3, then having the option of being Liara's offspring (and explicitly confirmed if you romanced Liara). if not, then all other species ought to be available 4. the vast majority of Turians and Quarians stuck in the Sol System after the destroy ending would end up starving to death because 5σ of the galaxy's industry and population has been destroyed and they cannot eat 'normal' foodstuffs 4a. the vast majority of Turians and Quarians in any fleet that is not predominantly of their own species ought to starve to death due to the lacking of their specific foodstuffs 4b. the vast majority of the survivors of the Reapers (<1% of galpop) ought to starve, dehydrate, or otherwise die to raiders or other starving, sick people. simply not enough resources to go around in the post-apocalypse 5. if you chose to fix the Genophage, the Krogans have to be THE singular dominant power in what was Citadel space. if not, there should only be one or two total in the entirety of the game as their species goes extinct 5a if the Krogan are led by Wrex, then the Krogan in general would be part of the Citadel's Council alongside Humanity 5b if the Krogan are led by Wreav, then the Krogan in general would not be part of the Citadel, drastically weakening it for the plot of the game alongside granting a quest where you have to 'recruit' the Krogan or at least get them to sign a pact of non-aggression/interference 6. the Egalitarian, Xenophilic polity that would eventually emerge at Sol would become the capital of the New Citadel-- mostly because they have the highest population and the most salvage in their system 7. the enemy for the first non-survival of the post-apocalyptic horror entry in Mass Effect ought to be a resurgent Terminus Systems. they have no ******* idea where the Reapers came from or how to beat them-- only learning that they're tied to Citadel space.

  • XeoMafia
    Jeremy G. (@XeoMafia) reported

    @DanVMaul Halo Reach & Gears 3 were the only 1st party games. Mass Effect 2 was timed. Witcher 2 was exclusive by happenstance But you just showed that Xbox was relying heavily on 3rd party exclusives which was the problem & dwindled as time went on

  • Knight10293847
    Knight(Fate)1029384756 (@Knight10293847) reported

    So, it took me a long while to realize Veilguard was just Mass Effect 2 because I was forcing myself to see it in a Dragon Age box. But also I don't think Veilguard really hits that Mass Effect 2 plot set up until the City choice. Before it feels like its live service remnants had it visit every major hub so that the grind could start for it. Only for that to be changed and now they had to change it because they could. And the Mass Effect 2 plot set up works well enough to visit different locations and do it multiple times.

  • selobay
    Selobay (@selobay) reported

    No official word that EA’s new owners will sell BioWare — just strong LBO logic. $55B deal closed this week with ~$20B debt. Standard playbook: cut costs + sell non-core assets. BioWare fits (Veilguard miss, Anthem flop, now <100 staff, no reliable cash flow). Analysts flagged it months ago; ex-producer Mark Darrah noted selling studios/IP can knock real money off the debt. Waiting for the Amazon Mass Effect show (filming late 2026 → 2027-28 release) could revalue the IP like Fallout did. Smarter long-term move on paper. But debt has a clock (~$1B+/yr interest). Private owners usually prioritize quick deleveraging over waiting 18-30 months for an unproven TV boost. BioWare isn’t a cash engine like Sports or live service. If it does go on the block, the most logical buyers are Microsoft (Game Pass + RPG appetite) or Sony (single-player narrative strength). Amazon is a dark-horse option thanks to the TV series. Disney is a longer shot. Short-term incentives lean sell. Long-term value leans hold. We’ll see which wins.

  • WeAreSpartan117
    WeAreSpartan117 (@WeAreSpartan117) reported

    @ray_ray200108 Sale vs non-sale. You can't be that stupid? I bought DBZ Kakarot for £2.74 Mass Effect Trilogy 4.99 Origins 7.99 MCC 3.99 Halo 5 3.99 These are non issue prices. 25 for Metal Gear is a genuinely good price considering its age, but lets not actually like digital doesnt sale

  • Lexbianism
    Lex, Lex and Lex, Attorneys at Law (@Lexbianism) reported

    @Slumdog_Milly I have no problem with your take, I simply disagree. If your problem is with the story, fact of the matter is that not every game will give you full narrative freedom. It's like Mass Effect or the Witcher, you get a preset character and get to make some narrative decisions to

  • ConradBastable
    Conrad Bastable (@ConradBastable) reported

    @LauraFlowD Hey now, right before i hit “post” I moved the TL;DR up from the very bottom of the post to the top! Surely that was a public service I also miss Mass Effect

  • ArcadiaCourt
    Count of Arcadia (@ArcadiaCourt) reported

    @BasedChar_RE The problem for Mass Effect is that the ending to 3 is such an ending that you can’t go forward without addressing it, and Andromeda tried the reasonable concept of avoiding it. However, BioWare screwed it up from story to just making sure the game worked.

  • TheElusiveEye1
    Randy M.@theElusiveEye (@TheElusiveEye1) reported

    @J0hnADouglas They seem content to move forward with more trash like Rings of Power and Fallout than an actual well written show made by passionate creators. Well, this confirms my suspicion that God of War and Mass Effect are in serious trouble.

  • timothydnutt
    Timothy D. Nutt (@timothydnutt) reported

    @EA @EAHelpOfficial_ I still have not received a response or resolution regarding either issue documented in this case. Mass Effect: Andromeda will not connect to EA’s online services on my account. This prevents me from accessing the game’s online and multiplayer functionality. I have already attempted the available troubleshooting steps, but the problem remains unresolved. Second, I purchased Mass Effect: Andromeda multiplayer DLC packs specifically for online multiplayer content that I cannot access because the game will not connect to EA’s services. I am therefore requesting a refund for those online DLC purchases. The purchased content is unusable through no fault of my own. This case has already been pending without an adequate response. Please escalate it to a support representative who can examine my EA account, game entitlements, and purchase history and provide an actual resolution. Thank you.

  • cvigti
    Bruno Ferreira 🇵🇹 (@cvigti) reported

    @DestinLegarie As someone who doesn’t like FPS,I love Gears, mass effect etc. I like the witcher and not skyrim or oblivion and I like gta. Many ppl are like this. I like halo’s history and doom’s gore and looks, but can’t stomach the fps. That said, I think gamepass was the problem with doom.

  • maekussyhammer
    baekarlover67 (@maekussyhammer) reported

    i know it’s a mass effect thing and quickly the story gets out of control but please let’s not add unnecessary stress to our portion of the fandom. we are on the same side or at least we should be enough senseless discourse in fandom spaces. save it for ACTUAL important issues

  • JestersWar
    JestersWar (@JestersWar) reported

    @ShitpostRock Probably Mass Effect 2- almost everyone I know prefers it, and there's no question that ME1 had issues with the Mako, and was largely a worse game But I preferred the RPG shooting, including the heat/miss rate over the 'better' cover shooter mechanics of ME2. And ME1's story

  • GoldPicard
    Real_pilots_have_rotors (@GoldPicard) reported

    @army1325air So, make us kinda like a lite version of the Turians, I got it. I don't disagree, in fact I'm with you. I'm just worried about degrading the value of everyone's service. @grok mind explaining who and what I'm referring to when I mentioned the Turians from Mass Effect?

  • browland1
    🤘🇨🇦 Ben 🇨🇦🤘 (@browland1) reported

    @MikeDKirby @kalaelizabeth BioWare is a good legacy name and the success of the Mass Effect Legendary Edition is proof that the IPs still have gas in the tank. The issue is that the BioWare of old no longer exists, key talent was forced out by bad management under EA and only a shell remains.