Mass Effect Andromeda status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Mass Effect Andromeda reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Mass Effect Andromeda users through our website.

• Online Play (67%)
• Game Crash (33%)

Live Outage Map

The most recent Mass Effect Andromeda outage reports came from the following cities:

City	Problem Type	Report Time
Auckland	Game Crash	2 months ago
São Joaquim da Barra	Online Play	2 months ago
Lichfield	Online Play	3 months ago
Mobile	Online Play	9 months ago
Leeds	Online Play	10 months ago
King's Lynn	Sign in	10 months ago

Full Outage Map

Community Discussion

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Mass Effect Andromeda Issues Reports

Latest outage, problems and issue reports in social media:

• 
  🤘🇨🇦 Ben 🇨🇦🤘 (@browland1) reported 5 minutes ago

  @MikeDKirby @kalaelizabeth BioWare is a good legacy name and the success of the Mass Effect Legendary Edition is proof that the IPs still have gas in the tank. The issue is that the BioWare of old no longer exists, key talent was forced out by bad management under EA and only a shell remains.

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  Gefyrios (@fenerliyan) reported 5 minutes ago

  @Exorius84 @Pirat_Nation That's true but it's an industry issue. I would say Mass Effect and Dragon Age are not just any IPs. They still have huge fan bases and appeal and Bioware exists only as a container for these IPs. Otherwise nobody would be interested in Bioware at all.

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  Timothy D. Nutt (@timothydnutt) reported 8 minutes ago

  @EA @EAHelpOfficial_ I still have not received a response or resolution regarding either issue documented in this case. Mass Effect: Andromeda will not connect to EA’s online services on my account. This prevents me from accessing the game’s online and multiplayer functionality. I have already attempted the available troubleshooting steps, but the problem remains unresolved. Second, I purchased Mass Effect: Andromeda multiplayer DLC packs specifically for online multiplayer content that I cannot access because the game will not connect to EA’s services. I am therefore requesting a refund for those online DLC purchases. The purchased content is unusable through no fault of my own. This case has already been pending without an adequate response. Please escalate it to a support representative who can examine my EA account, game entitlements, and purchase history and provide an actual resolution. Thank you.

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  Preen the Avali (@PreenTheAvali) reported 9 minutes ago

  @RinoTheBouncer @dawiddrzala what about game file size. there's only so much that can be fit on a disc and a disc only utilizes specific data compression formats. mass effect 2&3 tried to solve this by splitting the game on 2 discs but it wasn't as effective as they hoped. the issue is that it will happen

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  MR3D-Dev (@MR3Dev) reported 10 minutes ago

  @nuhre_ From what I saw the problem is they have Mass Effect Andromeda level writing, with characters that won't STFU in combat always having a quirky statement.

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  Vol fan 83 (@TheVolguy83) reported 13 minutes ago

  @MisterCiv Issue is it gives permission for them to do it in every game now. Star wars survivor series, won’t be able to use the force u less you buy an upgrade? Mass effect, only get some guns but good ones are all pay to play? That goes for any and every title they and their peers make.

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  J.C. Chambers III (@JCChambersIII) reported 13 minutes ago

  @MichaelFKane @EidolonOracle I think the Star Child is less the problem than the color-coded ending options, even if people incorrectly associate the somewhat lacklustre ending with the Star Child. (Frankly, without the free update that they released, the ending to Mass Effect 3 sucked ***, but even with it, it wasn't amazing). But you're right. Hell, in Mass Effect's case, they were teasing the metaphysical twist from day 1. ME is an apocalyptic Biblical epic, after all. It would've made way less sense to NOT include the Star Child (or something similar). They just fumbled the implementation, likely due to budget/timing constraints.

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  Kuuen Enjuro (@KuEnjiro) reported 15 minutes ago

  @pinkkomimi My problem is more I try to play it like Mass Effect and then remember I can't use skills and I have no party members to cover me LOL. I'm getting better at it though thanks to the world quests.

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  Kendra Bratton 🌸🧚‍♀️ Fairy VTuber (@Voxs_Faegirl) reported 17 minutes ago

  ✧༺♥༻∞MASS EFFECT 2 ENDED∞༺♥༻✧ 🌸I had a great time playing Mass effect 2 again but I REALLY hope YT fixes it bitrate issue before I get back. Thank you to @JyuChano3o for the raid!! Today we raided on YT @ShibiCottonbum & on Twitch we raided @Zak_Shadows! Please support!!

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  anonskrub^2 🇵🇸🇺🇦🗿👧 (@anonskrub) reported 17 minutes ago

  @KenteMana @SwervoT3k @bioware the problem with DAO getting a remaster/remake IIRC is that there is almost nobody left at BioWare who knows how the game engine runs, so a remaster is almost impossible, and a remake is unlikely until at least Mass Effect 5 gets out the door just b/c of resource priority

• 
  Knight(Fate)1029384756 (@Knight10293847) reported 19 minutes ago

  My first gut instinct is to agree because yeah. Mass Effect doesn't need a canon ending and it should by all means respect what the players have done and explore those consequences to their natural conclusions. What the rachni choice should have been is exactly that. If you killed the rachni they shouldn't have showed up at all in ME3. Imagine hearing from a friend who killed the rachni and them saying "I didn't get that mission. Like I saw Grunt and we fought Reapers but the rachni didn't exist in my game. I killed them." And just being struck by how that decision not only makes the renegade choice correct (in a way) but also such a vast difference. An entire enemy type and race just doesn't have influence at all in the game. But that didn't happen. What happened is the rachni game back regardless and the only difference was if you paragon'd you paragon'd again to get war assets. If you renegaded you renegaded again to not loss war assets. Something that does have an effect but its not what the player expects on a bare bones basic or even what they wildly might think. And that is the issue with the ending choices of Mass Effect. The promise such divergent stories that can't simply be crunched into a similar path. There will just be fundamentally different conflicts and issues with each one of them. This video does suggest they just do what Mass Effect has always done but that is accepting a comprise instead of expecting what it should natural be. Not having different assignments to show that "Hey there are differences?" But genuine world differences. Synthesis is described where conflict isn't really a factor anymore. Where everyone knows what its like to be someone else. That story, that exploration of the themes would result in a much less action oriented game and more something like Disco Elysium where the central conversation is about what this life is like. Control is likewise a very different kind of conflict where smaller scale wars could happen. But galactic conflicts just won't exist. Something like a Krogan Civil War is just unlikely to happen with a Shepard controlling the Reapers. Where they could easily stomp down on any major conflict. And not only that but things like diseases, medically issues and similar things would nearly be erased. Maybe there is a story where Shepard becomes a tyrant and rules over organics as an AI god but I don't think many could see their Shepard doing that and I don't think BioWare could see Shepard doing that. Destroy likewise would just be about reconnecting the galaxy together and would be the one most similar to the setting before the Crucible. And all of this isn't even accounting for honoring other player choices. I mentioned it a bit with the Krogan Civil War hinted at in a N7 teaser but there is literally no way a Krogan Civil War can realistically exist in a Synthesis ending or a Control Ending. Not in the way the art depicts. Like I can not accept that if the quarians are dead in one playthrough that BioWare just goes. JK they live and the only difference is a mission. No, it should feel like a real loss. Something was fundamentally changed between a version of them living and a version of them dead. Because that is the promise of importing choices. A major decision was made and you will see how that plays out to its fullest. Not half, not a quarter but seeing it realized. The same feeling you get in a D&D session where a major choice you made comes back and makes you realize it would have been different if you made a different choice. I know for a fact that if BioWare does crunch the endings and the only difference is different side quests, I and other fans would be upset. Because that isn't what I wanted. The solution for BioWare is two fold. The hard path and the easy path. The first is they just buckle down make three games and honor the choices made in each game. Not saying Synthesis should be Disco Elysium but Mass Effect but its the one that makes the most sense in my head. But something that fully explores the ramifications of having this union between synthetics and organics. Same with Control and same with Destory. The second path is just canonize an ending. Its the easiest way because they can focus their efforts on story of the game instead of making a game that is literally about showing the player their choices and making the game before 2040. I think they should also canonize the Genophage, and quarian and geth choices because I know for a fact that if they don't it will be real sad seeing the only differences being less krogan, quarians and geth. And this isn't even considering the fact that the Krogan Civil War just won't happen at the scale shown in the artwork if Wreav is in charge, Eve is dead, and the Genophage isn't cured. Sorry but the krogan would just die out. Because the expectation of that combination of choices would be the krogan's extinction. Its how the games have framed it since the beginning and to alter that would introduce internal inconsistency. I hope this shows why this will be so difficult for BioWare but also why literally no other RPG studio has done it to this scale. What BioWare did with ME1 to 3 and DAO to DAI is astounding. Truly more than what I have seen. Because CDPR fumbled that and gave up with Witcher 3. Small example being Thaler is alive no matter what. And big example is that the dragon state you helped create alongside helping the Scoia'tael in the prior games just does nothing. No mention of it and not even the bare bones of them coming to help Geralt at Kaer Morhen. Obsidian did it fine enough but they just didn't do that with Outer Worlds 2 and Avowed. Larian? What about Larian? Larian has set each of their Divinity games 100s of years apart from each other just so they don't have to address it and on top of that they just are inconsistent. Only caring recently because they made it bigger. And don't even get me started with BG3. I know Wizards has already canonized events but what was with Viconia and Saervok? Just random guys with their names attached. Not even canonized endings just completely different people. Casey Hudson did an interview with Game Informer about this and he is right when he says this has to be planned out. So, many of these companions did these as features because BioWare did it because BioWare controlled what was supposed to be in an RPG. But as that feature waned without BioWare pushing it these other developers slowly removed it. Because its ******* hard to do. Great rewards if done right. A true feeling of your character existing in the world and having an effect long after it happened but a mountainous path it is. Again I want the hard path. BioWare. I'll wait man. Make three games and honor the choices of each of them. But as this video says its also about the money. And there isn't any reality where EA goes "Yeah, we can about 5 years with each release and for each of those games to be very different. Go head."

• 
  Jared (@criticallyjared) reported 20 minutes ago

  @r3dan0n_ @ShitpostRock This is a hill I will die on. Mass Effect had a lot of janky stuff, but it was all in service of fun ideas. ME2 just cut all of that. Seamless exploration, MAKO, actual level progression, all gone. Some of it came back in ME3, but it was too late.

• 
  Rick O'Shay (@shay_o66668) reported 22 minutes ago

  @OrikonMods One of the few things stopping me from replaying Mass Effect story after more than a decade of having not played it is the fact that many of the best mods have serious compatibility issues with each other. I want them all, but I can only have some of the mods.

• 
  captaindino123 (@captaindin123) reported 25 minutes ago

  @biggieU_U @Henry10113 I absolutely love mass effect, literally one of 3 tattoos I have is from ME, 1 is ******* rough to play, probably the best story but the game play was bad even when it came out, tried and dropped after the big Game Informer issue on it, only went back after playing and loving 2

• 
  Rosalina's Top Luma (@ReactionaryLuma) reported 29 minutes ago

  @frogarchist My problem with ME3 is that ME2 clearly brought the series into a much more complex push and pull, and then 3 turns everything back into cartoonishly simple moral choices. Like there's a valid reason to be a renegade in Mass Effect 2. In Mass Effect 3 its just clip farming.

• 
  Fennec_Radar (@RadarFennec) reported 32 minutes ago

  @HowlingKaya @RespectElves Director doesn't matter as much as the narrative writer. Mass Effect 1 & 2 had the same director but different writer, and it shows. And guess what the big problem post Chris Obsidian games have? Really ****** writing.

• 
  Strokavich Okametal (ストロキャビッチ） (@Strokavich) reported 33 minutes ago

  @HossMatch Mass Effect has a good fix to this. Everyone is just using a universal translator that converts their language into the language that race understands. It also has some interesting oversights as well, like how the Elcor don't actually use a verbal language, but rely on body language and pheromones, so the translator makes them sound monotone with no emotion or inflections at all. Then there are some words that don't get translated as they don't have a comparison or the translation would be a whole sentence for a word or something, like when Tali says Keelah se'lai.

• 
  David S. (@Seigemachine) reported 33 minutes ago

  @LordCharizard33 There have been failures similar to this. It is the gaming industry after all. EA/Bioware has had stinkers in the past that failed immediately like Mass Effect: Andromeda and Anthem though those were not live service like this.

• 
  nero (@n3ro) reported 34 minutes ago

  Go fix the ending to Mass Effect 3. . .

• 
  Zgyuun (@No_New_Notes) reported 37 minutes ago

  Mass effect sorta has this I think? cause even tho you do choose Shepards childhood and service history we hear about their mom but were never given details on the family I think

• 
  Dream (@dreamrog) reported 37 minutes ago

  @Tacofridge @Swurv__ No, that’s not a fix, at that point is no longer a BIG universe with hundreds of planets. If you like small you have Outerworlds, Mass Effect, Star Wars, etc. If you want BIG you have Starfield, No Man Sky, Elite Dangerous, Long Journey Home, Starflight. Is good to have both!

• 
  Lex, Lex and Lex, Attorneys at Law (@Lexbianism) reported 39 minutes ago

  @Slumdog_Milly I have no problem with your take, I simply disagree. If your problem is with the story, fact of the matter is that not every game will give you full narrative freedom. It's like Mass Effect or the Witcher, you get a preset character and get to make some narrative decisions to

• 
  Vanclomming (@Libertonian13) reported 44 minutes ago

  @hg17_daisuki I used to run Veilguard on my old PC it had both an SSD and an HDD and games would lag because Windows was running slowly in the background. Veilguard wasn’t the only thing causing the lag, and I was especially into modding, but it took up a lot of space. The Mass Effect mods I downloaded took up nearly 20 GB in total. Now that my new system doesn’t have an HDD, I can’t download many mods. Those were the good old days I really loved modding back then.

• 
  Replica Velocity (@ReplicaVelocity) reported 44 minutes ago

  -sticking to any kind of plan. Dark energy, the Cerberus plotline, so many little things were clearly planned and then dropped. You then had the Mass Effect 3 issue where two particular figures wanted the Shepard of ME3 to be their image of Shepard, not the players.

• 
  Michael Durfee (@MKDurfee) reported 45 minutes ago

  @Pirat_Nation Problem is “remaster” is a fancy term for ai-upscaled graphics and that’s it. Devs these days almost never put any effort into actually fixing stuff. Look at the mass effect legendary edition. So many opportunities to add stuff that would have made the games better, but nah..

• 
  Verratus_Dominatu ✌️😈💜 (@Verratus_Speaks) reported 49 minutes ago

  @Pirat_Nation As someone who has done this, I can tell you why. It's because the games turn to dog ****. Very few games that are single player complete products actually Have 200 hours worth of content. Run the study again, only this time only check reviews on single player games that are complete products, no longer receiving updates like BG3, Witcher 3, Mass Effect Legendary Edition, so on. And the handful that do like BG3, obviously most people overwhelmingly, positively review. The games that do typically get 200 hours or more are either some form of live service or survival game. Which at first is very fun and actually gets you hooked, but then as you play through hundreds of hours you either hit a completely dead end game, or grind or otherwise. Have multiple issues that you have now played the game long enough to start to realize or it's a live service that becomes complete **** long after launch implementing things that no one asked for, that no one wants at best. or at worst goes years without fixing or patching basic bugs, resulting in developers basically neglecting the game. Either way, it results in a negative review, at least for me, because I don't put up with that bullshit. At least not without calling it out.

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  I Am Man (@XeoNe0n) reported 55 minutes ago

  @flamingarc I think Mass Effect: Andromeda was only 600 years after the trilogy. Mind you, Andromeda had a myriad of issues, and that time jump is double what we're potential looking at with FW, but it IS possible to have the story set after big player-choice events and not interfere.

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  Jude (@judithofleaves) reported 58 minutes ago

  @DiscussingFilm good thing idc about warhammer. just keep him away from mass effect or we’re gonna have issues

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  Slade 🇺🇸🇩🇴 (@Slade_AF) reported 58 minutes ago

  @wesleytypes @EA They never bothered to fix Andromeda and we never even got that Quarian DLC. If it’s not an immediate monetary success, EA will force the studios to abandon it. Much like Anthem, RIP. I don’t think we’ll get another Mass Effect for another 10 years, and that’s me being hopeful.

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  Colin Glassey - Author (@cglassey_author) reported 60 minutes ago

  The term "Open weight self hosted AI" is quite misleading. The weights of an LLM are a massive set of numbers which no human and no software can explain or clarify. In a very real sense the weights are not OPEN because no human or machine can read the weights and understand / describe what they mean. This is totally unlike "open source code" which can be understood. For all we know, the weights of an "Open weight LLM" contain hidden malicious errors, analogous to the error "Legion" used to destroy the Geth who were supporting the Reapers in Mass Effect 2. "Open weight LLMs" are fundamentally inscrutable.