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Mass Effect Andromeda

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Mass Effect: Andromeda is an action role-playing video game developed by BioWare and published by Electronic Arts for Xbox One, Microsoft Windows and PlayStation 4.

Problems in the last 24 hours

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Most Reported Problems

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  • 100% Game Crash (100%)

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Mass Effect Andromeda Issues Reports

Latest outage, problems and issue reports in social media:

  • vmg__0
    Victor Garcia (@vmg__0) reported

    @ChShersh Survivorship bias may be at work here, you probably don't play or think about the completely broken games. (Remember that one Mass Effect game?) Also, games are art and what is considered broken or not is fuzzy, often when there are bugs they become part of the game because they are fun.

  • TheInfamousEG
    🌹 The Infamous E.G.🌹 (@TheInfamousEG) reported

    This doesn't answer my question only proves it Its not brand new as in ground up like 2019 was, its same skeleton Literally ALL frostbite games BC1, BC2, BF3, Need for Speed Rivals, Mass Effect Andromeda, Dragon Age Inquisition, Medal of Honor WF, etc Same problems

  • M15T4J4Y
    Jay (@M15T4J4Y) reported

    @WeezSays @LonoSG Not true for all of them. Steam’s own offline-mode FAQ even says games that use an external launcher often won’t start. You lose multiplayer, sure. But a lot of single-player titles still won’t launch if EA App, Ubisoft Connect, Rockstar, or CDPR’s REDlauncher can’t phone home. I’ve had that exact problem with Mass Effect Legendary Edition (EA) and Witcher 3 after the next-gen launcher got added. “Steam games play offline” is true for some Steam games. It’s not a blanket rule when the publisher bolted a second storefront onto the install.

  • OmegaAshura
    Omega Ashura (@OmegaAshura) reported

    @atharia_ true but honestly i hope they do sell mass effect and bioware. EA is simple a cancer for bioware that along side it owm problems only leads to more conflicts

  • InJeffable
    Jeff Seely (@InJeffable) reported

    @PeterP_1985 @jasonschreier I've been seeing poor decisions like this in the industry ever since BioWare attempted live service slop with Anthem. They should've given Anthem to their Montreal studio while the main studio in Edmonton worked on Mass Effect: Andromeda, but they did the reverse and paid for it.

  • Aidenthejoker
    Aidenthejoker (@Aidenthejoker) reported

    @nuhre_ They also have a massive problem with mass effect 5, juat conceptually. It won't be a sequel to andromeda so it has to be 3. Now are we playing shepherd again or a new character? Anything but destroy reapers seems impossible to really continue. What choices do we go with? Do we import? Really hard to do now so will we pick? There are so many setting issues involved which will cause massive problems. And thats before we even begin.

  • InJeffable
    Jeff Seely (@InJeffable) reported

    @harrykahlon16 @nuhre_ A fair point. BioWare Montreal ran into the same trouble with the Frostbite Engine for Mass Effect: Andromeda. But even that game's troubled development (with a team that had never developed a full game) took only 5 years total, with full production being crammed into 18 months.

  • MyK_DiaBLo
    MyK_DiaBLo (@MyK_DiaBLo) reported

    @wesleytypes @masseffect Nah, ****** take, ME2 is totally better than first ME and ME3 because 1st was clunky af and mako mission were annoying and broken (me 2 had them too, but only in dlc) and ME3, bc that's me3, ****** ending and to much useless drama for nothing.

  • Verratus_Speaks
    Verratus_Dominatu ✌️😈💜 (@Verratus_Speaks) reported

    @Pirat_Nation As someone who has done this, I can tell you why. It's because the games turn to dog ****. Very few games that are single player complete products actually Have 200 hours worth of content. Run the study again, only this time only check reviews on single player games that are complete products, no longer receiving updates like BG3, Witcher 3, Mass Effect Legendary Edition, so on. And the handful that do like BG3, obviously most people overwhelmingly, positively review. The games that do typically get 200 hours or more are either some form of live service or survival game. Which at first is very fun and actually gets you hooked, but then as you play through hundreds of hours you either hit a completely dead end game, or grind or otherwise. Have multiple issues that you have now played the game long enough to start to realize or it's a live service that becomes complete **** long after launch implementing things that no one asked for, that no one wants at best. or at worst goes years without fixing or patching basic bugs, resulting in developers basically neglecting the game. Either way, it results in a negative review, at least for me, because I don't put up with that bullshit. At least not without calling it out.

  • shay_o66668
    Rick O'Shay (@shay_o66668) reported

    @kinetizen @palavenskies The only thing I hate about Mass Effect 2 is the complete lack of diplomacy and mercy. But I'm not going to blame Mass Effect 2 for the fact that BioWare idiotically decided to replace 99% of the writing crew for Mass Effect 3. I believe absolutely that most of these plot holes and other writing issues would have been mostly resolved if Mass Effect 3 kept the same writing team that created the first two games.

  • MrPandaCommando
    MrPandaCommando (@MrPandaCommando) reported

    Remember that time when people got so outraged over the bugged facial animations in Mass Effect Andromeda that the publisher wrote the entire game off as a lost cause and pulled the plug on support before the devs could properly fix the issue? These aren't the result of a bug.

  • TheInfamousEG
    🌹 The Infamous E.G.🌹 (@TheInfamousEG) reported

    In Bad Company 1 Client side reg issues Animation bugs Physics bugs Audio bugs Menu bugs Need for Speed Rivals, same thing, Dragon Age Inquisition, same thing Mass Effect Andromeda, same thing. Battlefield 6, same thing Common denominator is what?

  • EruseaRise
    BarkBarkWoof (@EruseaRise) reported

    @cerealsthatkill @DanFriedman81 Woke is why you got to that point. If someone said that they wanted to show you a sleazy underworld bar on the edge of the galaxy, what would you expect to see there? Mass Effect 2 had alien space strippers. So who on Starfield decided that the sleezy space bar would have flabby male dancers in gross spandex onesies with florp hats? Who made this call and how did they get hired? 1. Are you really telling me that’s the best they could do? 2. Why hire someone like that in the first place? 3. Why did no one stop them from making something so lame? This demonstrates that the hiring process was corrupted, and that there was no longer a functioning management system capable or willing to make important creative decisions. Because we see a huge problem in that people were making decisions they shouldn’t have made, and there was no one stopping them from doing it! You cannot simply chalk these things up to some failure of management because these were studios that used to know how to deliver record shattering games.

  • DoubleRworld88
    John Smith (@DoubleRworld88) reported

    @KTiereny I think 5-10 years ago this would have been amazing especially with Yakuza and Persona games back then. The problem is now if you had another entrant the cost to lockdown content would be extortionate. 100 million to get a 3rd party exclusive like original mass effect.

  • JoeyAGamer
    JoeyA (@JoeyAGamer) reported

    @GameSpot Guys, who gives a **** about remaster, remake that entire ****, fix the bugs, bring us a new trilogy like Resident Evil, you see how Black Flag Resynced is doing, Ocarina of Time is shaking people. GOOD GAMES deserves GOOD REMAKES, not ****** remasters. Mass Effect is EXCEPTION

  • FabricateClaim
    The Laconic Sardonic (@FabricateClaim) reported

    Dragon Age, Mass Effect and KOTOR sold because they were good single player stories, no live service required. Now the only thing these companies have to sell is their reputation, and they think its worth $80. I'll take the gacha slop over the struggle session.

  • GiveawaySoul
    Luke (@GiveawaySoul) reported

    @Aussie_Legend Yeah I trust CDPR to hit a pre-release technical target like I trust EA to make another Mass Effect. (Not at all.) I do hope engine problems like this can be ironed out quickly but I guess it frees up time to play other stuff.

  • bludgeonParagon
    Man With A Stick (@bludgeonParagon) reported

    @AMWorley_Writer @drowwpoison @kalaelizabeth It makes more sense when you look at Mass Effect 3's multiplayer as the reason why EA wanted to get so heavily into loot boxes and live service in the first place, it was wildly successful where Inquisition's multiplayer failed and they were chasing that high ever since

  • KuEnjiro
    Kuuen Enjuro (@KuEnjiro) reported

    @pinkkomimi My problem is more I try to play it like Mass Effect and then remember I can't use skills and I have no party members to cover me LOL. I'm getting better at it though thanks to the world quests.

  • InJeffable
    Jeff Seely (@InJeffable) reported

    @RinoTheBouncer I agree that this would've made a great Mass Effect spinoff. What if this was the planet the Normandy crash-landed on at the end of Mass Effect 3? With all of the mass relays destroyed, the Normandy crew presumably would've had to make the best of their situation on that planet.

  • fenerliyan
    Gefyrios (@fenerliyan) reported

    @Exorius84 @Pirat_Nation That's true but it's an industry issue. I would say Mass Effect and Dragon Age are not just any IPs. They still have huge fan bases and appeal and Bioware exists only as a container for these IPs. Otherwise nobody would be interested in Bioware at all.

  • timothydnutt
    Timothy D. Nutt (@timothydnutt) reported

    @EA @EAHelpOfficial_ I still have not received a response or resolution regarding either issue documented in this case. Mass Effect: Andromeda will not connect to EA’s online services on my account. This prevents me from accessing the game’s online and multiplayer functionality. I have already attempted the available troubleshooting steps, but the problem remains unresolved. Second, I purchased Mass Effect: Andromeda multiplayer DLC packs specifically for online multiplayer content that I cannot access because the game will not connect to EA’s services. I am therefore requesting a refund for those online DLC purchases. The purchased content is unusable through no fault of my own. This case has already been pending without an adequate response. Please escalate it to a support representative who can examine my EA account, game entitlements, and purchase history and provide an actual resolution. Thank you.

  • Tre_llX3
    iiiworld/lowerlevel ⛥ (@Tre_llX3) reported

    @stupidsoycat @GamesRadar that mass effect collection is forsure a S tier. the first one alone is S by itself, & don’t even get me started on NV 90% of the fans are larping that **** was broken as ****

  • VoxDocVoxDei
    Ƚล Ð๏ͼϯ๏ṛล (@VoxDocVoxDei) reported

    Am i overthinking it, or is it odd that Iran would cyberattack the state that is led by Tim Walz and not a hugely populated one for mass effect, and at the same time we were warned that AI had "broken free"? Prolly just overthinking.

  • selobay
    Selobay (@selobay) reported

    No official word that EA’s new owners will sell BioWare — just strong LBO logic. $55B deal closed this week with ~$20B debt. Standard playbook: cut costs + sell non-core assets. BioWare fits (Veilguard miss, Anthem flop, now <100 staff, no reliable cash flow). Analysts flagged it months ago; ex-producer Mark Darrah noted selling studios/IP can knock real money off the debt. Waiting for the Amazon Mass Effect show (filming late 2026 → 2027-28 release) could revalue the IP like Fallout did. Smarter long-term move on paper. But debt has a clock (~$1B+/yr interest). Private owners usually prioritize quick deleveraging over waiting 18-30 months for an unproven TV boost. BioWare isn’t a cash engine like Sports or live service. If it does go on the block, the most logical buyers are Microsoft (Game Pass + RPG appetite) or Sony (single-player narrative strength). Amazon is a dark-horse option thanks to the TV series. Disney is a longer shot. Short-term incentives lean sell. Long-term value leans hold. We’ll see which wins.

  • RAFAN432
    t (@RAFAN432) reported

    @MaroonKennedy Everyone wanted a space RPG. They just didn’t do a great job at making one. This probably wouldn’t be a problem that they made a new IP first if it was more like Mass Effect

  • GrossRugger
    Andrew Gross (@GrossRugger) reported

    @MichaelFKane The entire problem with mass effect is that the renegade path is objectively the correct and good way to play, until ME3, where it becomes a cartoon evil guy.

  • Lawgiver771
    BXG (@Lawgiver771) reported

    @GreasyPixel I've been on PC now for two years or so, and I've had far less issues than I ever did on console. Granted, I don't play games day one. Hell, I'm just now playing Mass effect legendary edition.

  • PikolopCorp
    🌑 Pikolop Vas Normandy 🌑 (@PikolopCorp) reported

    @GethLegionN7 @SteffanPatrik I have a hard time with that argument because, technically, whenever people ask fans what their problem with the quarians is, it’s usually just the decisions made by the Quarian Admirals. But Mass Effect 2 shows plenty of quarians who are peaceful and don’t want a war. Yet people still want to send the entire quarian to hell because of the actions of two or three admirals.

  • stikves
    sukru tikves (@stikves) reported

    The problem is a studio or even an “established IP” means nothing without the actual talent behind it As much as I love BioWare and the Mass Effect universe, It would be a massive undertaking to bring it back to the level we were used to before. Still I will keep hope.