1. Home
  2. Companies
  3. Mass Effect Andromeda
Mass Effect Andromeda

Mass Effect Andromeda status: server issues and outage reports

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

Mass Effect: Andromeda is an action role-playing video game developed by BioWare and published by Electronic Arts for Xbox One, Microsoft Windows and PlayStation 4.

Problems in the last 24 hours

The graph below depicts the number of Mass Effect Andromeda reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Mass Effect Andromeda. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Mass Effect Andromeda users through our website.

  • 67% Online Play (67%)
  • 33% Game Crash (33%)

Live Outage Map

The most recent Mass Effect Andromeda outage reports came from the following cities:

CityProblem TypeReport Time
Auckland Game Crash 1 month ago
São Joaquim da Barra Online Play 2 months ago
Lichfield Online Play 2 months ago
Mobile Online Play 8 months ago
Leeds Online Play 9 months ago
King's Lynn Sign in 10 months ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Mass Effect Andromeda Issues Reports

Latest outage, problems and issue reports in social media:

  • _abbie_watson_
    just doing things (@_abbie_watson_) reported

    @sasajuric By careful selection of dependencies that are battle tested and have well defined APIs that have already figured those things out. I build healthcare apps, so FHIR + Material UI + Meteor + D3 gave us a huge amount of API surface area for the LLMs to work with. Now then, there is a needed critical-mass effect for it to work. Things didn’t get really good until 250K lines of code; and we started with a tech stack that we had sorted out a lot of problems over the past decade. So, I wouldn’t say we *never* look at the code. Just that it’s possible to hit critical mass, where there’s enough source materials and enough rules, that the most modern models can start self-assembling code according to spec, and… it’s as good or better than anything I would write by hand.

  • FinalBoss_io
    FinalBoss.io (@FinalBoss_io) reported

    600 employees is usually where RPG studios start translating “we know our audience” into “we need a wider one.” So Owlcat saying it won’t turn its back on hardcore CRPGs is good. It’s also a promise that gets harder to keep the more expensive your org chart gets. The risk isn’t that The Expanse: Osiris Reborn looks more like Mass Effect. That part is fine. Studios should try new shapes. The risk is the familiar disease of scale: every sharp edge gets treated like a market problem. Complex systems get simplified. Failure gets softened. Friction gets removed until all that’s left is “accessible,” which is industry code for less specific. Owlcat has earned more trust than most here. Pathfinder and Rogue Trader did not feel focus-tested into paste. That’s exactly why the pressure is real. Growing while keeping taste is harder than growing. Anybody can make the target bigger. Very few studios get bigger without sanding off the part worth showing up for.

  • Metrozee9000
    Metroz (@Metrozee9000) reported

    @Cthulhu_OwO I should [play] the Mass Effect Trilogy. No, really, I bought the whole thing for 5 bucks on Steam and it's been sitting on my library ever since. Everyone says that it's kino, but I got so many games to play... Younger me would be ashamed that I somehow think it's a problem !

  • Lexbianism
    Lex, Lex and Lex, Attorneys at Law (@Lexbianism) reported

    @Slumdog_Milly I have no problem with your take, I simply disagree. If your problem is with the story, fact of the matter is that not every game will give you full narrative freedom. It's like Mass Effect or the Witcher, you get a preset character and get to make some narrative decisions to

  • RealRichardVald
    Richard Valdez (@RealRichardVald) reported

    @DanticsOfficial The only issue with using Mass Effect 1 if it doesn't really affect much besides one special mission in the first game in a few passing references in the sequels. I think Dragon Age would have been a better example

  • Sedevacationist
    JW 🍄 (@Sedevacationist) reported

    @XFerginatorX Destiny shouldn't have adopted the "MMO-lite" concept and should've been a story driven, open world "mass effect" 1-4 player co-op experience. But I guess that concept wouldn't make as much money as a live service game would.

  • CH4R10T_TV
    𝓑𝓵𝓾𝓮-𝓔𝔂𝓮𝓼 𝓦𝓱𝓲𝓽𝓮 𝓓𝓲𝓬𝓴𝓰𝓲𝓻𝓵 (@CH4R10T_TV) reported

    my real problem isn't writing at all, actually, it's the combat. the action style requires more commitment to enemy movesets, which the game does not deliver on. the companion skills are gutted. the loop is very repetitive on further playthroughs. they made mass effect 2 two.

  • KevinGame2013
    thed.vawaifu (@KevinGame2013) reported

    @theonewhoistobe @mrpyo1 No it did not I would have games released in a finished state rather than games launch in a buggy broken and unfinished state like battlefield 2042,the Lord of the rings golem, redfall Mindseye anthem, mass effect andromeda, concord, ssktjl marvel avengers fallout 76, and any games that launch with technical issues. And I agree with yongyea here

  • dreamrog
    Dream (@dreamrog) reported

    @Tacofridge @Swurv__ No, that’s not a fix, at that point is no longer a BIG universe with hundreds of planets. If you like small you have Outerworlds, Mass Effect, Star Wars, etc. If you want BIG you have Starfield, No Man Sky, Elite Dangerous, Long Journey Home, Starflight. Is good to have both!

  • TheOneFawi
    Fawi (@TheOneFawi) reported

    @trepidofficial I have been waiting for a video game crash ever since Mass Effect 3 in 2012 I won't lie, I too used to fall for the remakes and remaster trap, but not anymore, I'm done, I'm up till here with this **** I want this industry to burn, and nintendo to go with it, they deserve it

  • n3ro
    nero (@n3ro) reported

    Go fix the ending to Mass Effect 3. . .

  • KevinGame2013
    thed.vawaifu (@KevinGame2013) reported

    @MountKrushmore @DAKKADAKKA1 Yeah remember what the hell happened to mass effect Andromeda what it launch with technical issues and glitches and anthem was rushed to launch filled with crying Devlopers over the stress they put in over BioWare magic that doesn't exist

  • HankRearden_37
    Hank Rearden (@HankRearden_37) reported

    @Pirat_Nation Once again modders will fix what the devs try to wreck with these games. Just like when the modders brought back the Miranda buttshot in Mass effect legendary edition. Although that game was far less ****** with than Halo appears to be.

  • ArcherNightfall
    Archer Defense Daily News (@ArcherNightfall) reported

    Exactly why there shouldn't have been any ceasfire The problem is masseffect We need to figure new bomb area yield. 1. You figure out how to do an real orbital drop system like COBRA's Zeus 2. You figure out how to do insanely large bombs that have actually closer/fractional to nuclear type power. This is actually an insane physics problem. Eventually AI robots entering into conflict zones will alleviate this problem. But for right now this, sucks. And by the way this was a huge issue in Afghanistan and why they were able to hang in there so long. I've said it before our munitions are too precise. This is what drags out wars. Something is missing from this fight.

  • levas1786
    Levi (@levas1786) reported

    @Aurelian_27 Yup, but they need to be exclusive. Releasing on Playstation hurts their brand. They've had the hardest times since 360 quality exclusives and even then most of the like Bioshock and Mass Effect came to PS. But the price for the next consoles will be an issue as well i fear.

  • darkprometheus1
    darkprometheus112 (@darkprometheus1) reported

    This just doesn't look good and let me explain. The background looks like it is one thing and the background looks great. The Issue with the characters is this reminds me of Mass Effect Andromeda. the filters and animation done makes the character look 100% not like the mocap or person they did mocap. All of the women characters, for whatever reason intentionally, look like they are bloated in order to put more detail. Ciri looked the same as well. Face bloated to add more detail that makes no sense to me. I don't know if this is because of the engines we use for games and things like that but the reality is that this doesn't look good. Somehow though, the eastern studios have figured it out so us in the west are doing something wrong. That being said, playing as Laufey in a "god of war" title is dumb especially when i thought they were transitioning to a parallel story with Atreus and now the woman than i guess Kratos banged and now is dead so you can guide Kratos and the like on their journey? that's just retarded.

  • n3ro
    nero (@n3ro) reported

    @Jason Go fix the ending to Mass Effect 3. . .. ..

  • InJeffable
    Jeff Seely (@InJeffable) reported

    @RinoTheBouncer I agree that this would've made a great Mass Effect spinoff. What if this was the planet the Normandy crash-landed on at the end of Mass Effect 3? With all of the mass relays destroyed, the Normandy crew presumably would've had to make the best of their situation on that planet.

  • AnimatedWomen29
    Via 🏳️‍🌈 ******* Jill Tuther (@AnimatedWomen29) reported

    I’m having some of the worst weeks of my life so I bought the mass effect normandy ‘Lego’ to hopefully fix that

  • Knight10293847
    Knight(Fate)1029384756 (@Knight10293847) reported

    My first gut instinct is to agree because yeah. Mass Effect doesn't need a canon ending and it should by all mean respect what the players have done and explore those consequences to their natural conclusions. What the rachni choice should have been is exactly that. If you killed the rachni they shouldn't have showed up at all in ME3. Imagine hearing from a friend who killed the rachni and them saying "I didn't get that mission. Like I saw Grunt and we fought Reapers but the rachni didn't exist in my game. I killed them." And just being struck by how that decision not only makes the renegade choice correct (in a way) but also such a vast difference. An entire enemy type and race just doesn't have influence at all in the game. But that didn't happen. What happened is the rachni game back regardless and the only difference was if you paragon'd you paragon'd again to get war assets. If you renegaded you renegaded again to not loss war assets. Something that does have an effect but its not what the player expects on a bare bones basic or even what they wildly might think. And that is the issue with the ending choices of Mass Effect. The promise such divergent stories that can't simply be crunched into a similar path. There will just be fundamentally different conflicts and issues with each one of them. This video does suggest they just do what Mass Effect has always done but that is accepting a comprise instead of expecting what it should natural be. Not having different assignments to show that "Hey there are differences?" But genuine world differences. Synthesis is described where conflict isn't really a factor anymore. Where everyone knows what its like to be someone else. That story, that exploration of the themes would result in a much less action oriented game and more something like Disco Elysium where the central conversation is about what this life is like. Control is likewise a very different kind of conflict where smaller scale wars could happen. But galactic conflicts just won't exist. Something like a Krogan Civil War is just unlikely to happen with a Shepard controlling the Reapers. Where they could easily stomp down on any major conflict. And not only that but things like diseases, medically issues and similar things would nearly be erased. Maybe there is a story where Shepard becomes a tyrant and rules over organics as an AI god but I don't think many could see their Shepard doing that and I don't think BioWare could see Shepard doing that. Destroy likewise would just be about reconnecting the galaxy together and would be the one most similar to the setting before the Crucible. And all of this isn't even accounting for honoring other player choices. I mentioned it a bit with the Krogan Civil War hinted at in a N7 teaser but there is literally no way a Krogan Civil War can realistically exist in a Synthesis ending or a Control Ending. Not in the way the art depicts. Like I can not accept that if the quarians are dead in one playthrough that BioWare just goes. JK they live and the only difference is a mission. No, it should feel like a real loss. Something was fundamentally changed between a version of them living and a version of them dead. Because that is the promise of importing choices. A major decision was made and you will see how that plays out to its fullest. Not half, not a quarter but seeing it realized. The same feeling you get in a D&D session where a major choice you made comes back and makes you realize it would have been different if you made a different choice. I know for a fact that if BioWare does crunch the endings and the only difference is different side quests, I and other fans would be upset. Because that isn't what I wanted. The solution for BioWare is two fold. The hard path and the easy path. The first is they just buckle down make three games and honor the choices made in each game. Not saying Synthesis should be Disco Elysium but Mass Effect but its the one that makes the most sense in my head. But something that fully explores the ramifications of having this union between synthetics and organics. Same with Control and same with Destory. The second path is just canonize an ending. Its the easiest way because they can focus their efforts on story of the game instead of making a game that is literally about showing the player their choices and making the game before 2040. I think they should also canonize the Genophage, and quarian and geth choices because I know for a fact that if they don't it will be real sad seeing the only differences being less krogan, quarians and geth. And this isn't even considering the fact that the Krogan Civil War just won't happen at the scale shown in the artwork if Wreav is in charge, Eve is dead, and the Genophage isn't cured. Sorry but the krogan would just die out. Because the expectation of that combination of choices would be the krogan's extinction. Its how the games have framed it since the beginning and to alter that would introduce internal inconsistency. I hope this shows why this will be so difficult for BioWare but also why literally no other RPG studio has done it to this scale. What BioWare did with ME1 to 3 and DAO to DAI is astounding. Truly more than what I have seen. Because CDPR fumbled that and gave up with Witcher 3. Small example being Thaler is alive no matter what. And big example is that the dragon state you helped create alongside helping the Scoia'tael in the prior games just does nothing. No mention of it and not even the bare bones of them coming to help Geralt at Kaer Morhen. Obsidian did it fine enough but they just didn't do that with Outer Worlds 2 and Avowed. Larian? What about Larian? Larian has set each of their Divinity games 100s of years apart from each other just so they don't have to address it and on top of that they just are inconsistent. Only caring recently because they made it bigger. And don't even get me started with BG3. I know Wizards has already canonized events but what was with Viconia and Saervok? Just random guys with their names attached. Not even canonized endings just completely different people. Casey Hudson did an interview with Game Informer about this and he is right when he says this has to be planned out. So, many of these companions did these as features because BioWare did it because BioWare controlled what was supposed to be in an RPG. But as that feature waned without BioWare pushing it these other developers slowly removed it. Because its ******* hard to do. Great rewards if done right. A true feeling of your character existing in the world and having an effect long after it happened but a mountainous path it is. Again I want the hard path. BioWare. I'll wait man. Make three games and honor the choices of each of them. But as this video says its also about the money. And there isn't any reality where EA goes "Yeah, we can about 5 years with each release and for each of those games to be very different. Go head."

  • gabrieldoria86
    gabriel (@gabrieldoria86) reported

    @DanticsOfficial @JCalabration6 I played at launch and enjoyed every little bit of it. It had all elements from Mass Effect 1. It had some issues, but this days any flaws means that the game is trash and it thrown under the bus. People don’t know how to appreciate **** this days.

  • GalenValdrof
    Galen Valdrof (@GalenValdrof) reported

    @Blazeon_TV @FiadhBaikal The idea is ****. The movie might be ok. Eragon was decent....if you didn't call it Eragon. Disney's The Black Cauldron was decent as long as you change the title as well (butchered the story terrible. Some oarts right, other oasrts terribly wrong). This will be one of those. Decent show. Terrible parts in design because of "woke". Matt Damon being in it, (I guess he is Odysseus?), that's the part to focus on, for if it is a proper "Odyssey" , it will follow Matt Damon's Odysseus, and leave Elliot Jerkulese, and Helen of Africa, after their small part. No issues with the black actress or the mentality ill woman who became " a man". More power to them, live & let live. They both know the truth. They are taking place in a classic work, they feel they have a right to be the main roles because of their "I should be in this because I can be not what I look like or what I really am". Now. ....take Mass Effect for instance. This same thing happened...BUT ...the right way. The Elcor....did their own variation of "Hamlet". But whoe WHOLE CAST was Elcor. So, it make 100% sense. If the Odyssey was redone, on a "what if people of dark skin dominated these isles and this region during thw creation of this" THAT...would at least make sense. So...we need to find a bold director to make Malcom X. Only making X white, hanging out with the blacks. Maybe then, some of the "woke" would understand more.. *hears wood stacking up for a massive burning at the stake....*

  • TheSPCommandant
    John Burnett (@TheSPCommandant) reported

    @pixie_girl3 you're entirely missing the point. we don't have trouble with female protagonists. think about Aloy from Horizon, or Laura Croft from Tomb Raider. we're just sick and tired of the cultural engineering. They turn Thor into a woman, ruined the Star wars franchise, same with Amazon and the Lord of the rings TV show. Mass Effect Andromeda killed their franchise as well. gamers just don't want to be preached at. we don't want to be told how we're supposed to think and feel about anything.

  • Seigemachine
    David S. (@Seigemachine) reported

    @LordCharizard33 There have been failures similar to this. It is the gaming industry after all. EA/Bioware has had stinkers in the past that failed immediately like Mass Effect: Andromeda and Anthem though those were not live service like this.

  • sbso25
    Somebody Someone🆓 (@sbso25) reported

    @AdeIica @Flanz111 @HardwareSteam Bioshock worked. Cyberpunk, Avatar, Mass Effect didn’t work. I didnt feel like testing more games. I’ll just wait until they update it and fix it.

  • Revision_124c41
    Gareth Walker (@Revision_124c41) reported

    @Beastiarii @Darket696 @K__Med This is a misconception sadly. Robbie Bach was in charge during Xbox's most successful era. He's the one who launched the Xbox 360, he's the one who helped organize many of the studios and the companies IPs. Such as Halo, Gears, Fable, Forza etc. He was the one who planted a flag for exclusivity for titles like Bioshock and Mass Effect 1. he was head of Xbox until 2010. 5 years after 360's launch. That means that many of his decisions and efforts ran through to 2012. He's also the reason you got the NXE, Blades, Xbox Live, and the many deals for things like Netflix. When Mattrick took over in 2010, Xbox 360 was already a success and leading PS3. He greenlit the Kinect. He was the one who didn't continue the acquisitions of exclusives and studios while sony was stacking release after release after release. During his time he lost momentum and the PS3 caught up and surpassed the Xbox 360 in sales. He looked at the usage data of Xbox 360 users and decided that since most Xbox users use the 360 to stream entertainment that taking kinect to the next level and integrating a dying technology like cable TV into the xbox was the way to go. That lead to him setting course of the hardware and OS team to change direction for the Xbox One. It was under his watch that a shfit to overly strict always on connections was decided for Xbox. Then in 2013 he revealed the hardware, told 80m xbox 360 gamers that they should stay on 360 if they didn't want an online connection. This resulted in the walking back of a heavily integrated drm system and publication process that wrecked the XBox XDK to the point that it actually got worse. Ruined Xbox's reputation. Destroyed their good will. Gave Sony the opportunity to pull out in front for the next generation. Did I mention these decisions also hurt the hardware architecture of the Xbox One because focus was put on non gaming features instead of game development? Well that happened. Xbox One VCR model was inferior to the PS4. At 100 dollars cheaper with a proper architecture suited for modern games that weren't madden. Sony trounced on them. That isn't even getting into the stupid name he green lit that gave gamers a way to taunt the brand, X-BONE. This lead to the quick dismissal of Don Mattrick from his position as he went to zynga. This lead to interim leadership with Julie Larson-Green for the following year until Phil could take the position in 2014. That means Mattricks plans were still in play, Julie was forced to hold an umbrella for someone else. Competent enough for the job imho, but never given the opportunity to prove herself to do so, since she was just there to keep the lights on. Then Phil came on board and had to right an already sinking ship that was being outsold 2.3 to 1. That gap would never close. Phil started out his first full year in 2015. They redesigned the One for the One S to put it on better or equal footing with the PS4. Got rid of the Kinect and made it possible for the VCR model to better compete. Gave us the One X and Backward Compatibility program (which was not cheap). Launched game Pass. by time he corrected these things his one weakness began to over take him. He doesn't know how to run studios. He's no Shuhei Yoshida (neither is anyone at sony these days mind you). By time all of this came together in 2017, the xbox was delivering compelling exclusive software. It was taking 3 years or more to get something out the door. Game Pass sabotaged any chance at a win they had. Just look at how poorly gears 4 and 5 did as a result, especially with that 1 month free. Discounts for the Halo MC steelbook and halo 5 steel book were dirt cheap within a matter of months. Day one game pass killed xbox and that was probably his first true bad move. Mattrick wouldn't have done a better job in this regard. I feel game pass was inevitable. Mostly because of Satya Nadella's position on software when he took over. Windows, Office, Cloud, anything microsoft was either cloud or subscription models. Do with that what you will, but this is why I start pointing to Satya as the actual problem here. Gears and Halo could have helped make Xbox healthy. Again assuming woke changes and other crazy nonsense wasn't at play. I have separate opinions for that and they are equally as negative. So where does that land us? two ceo's left with a dumpster fire because of two men. Don Mattrick and Satya Nadella.

  • darkprometheus1
    darkprometheus112 (@darkprometheus1) reported

    @SynthPotato What? Hahaha these graphics are juat bad. Ciri was also bad and guess what? CDPR brought in some guys from UE5 to work with them and now ciri looked good graphically cause its an engine issue. This about on the level of hilarious **** that the animation of mass effect Andromeda was for many of these things. The western studios are falling and its no wonder why foreign companies and governments are buying them cause they aren't make anything good.

  • ByronBiDisaster
    Byron - 🏳️‍🌈 (@ByronBiDisaster) reported

    ************ everyone looked chopped in Mass Effect Andromeda. That's like, one of the most famous issues with it. It was not exclusive to white women lmao.

  • anonskrub
    anonskrub^2 🇵🇸🇺🇦🗿👧 (@anonskrub) reported

    @KenteMana @SwervoT3k @bioware the problem with DAO getting a remaster/remake IIRC is that there is almost nobody left at BioWare who knows how the game engine runs, so a remaster is almost impossible, and a remake is unlikely until at least Mass Effect 5 gets out the door just b/c of resource priority

  • GoldPicard
    Real_pilots_have_rotors (@GoldPicard) reported

    @army1325air So, make us kinda like a lite version of the Turians, I got it. I don't disagree, in fact I'm with you. I'm just worried about degrading the value of everyone's service. @grok mind explaining who and what I'm referring to when I mentioned the Turians from Mass Effect?