Is Mass Effect Andromeda down?
No problems detected
If you are having issues, please submit a report below.
Mass Effect: Andromeda is an action role-playing video game developed by BioWare and published by Electronic Arts for Xbox One, Microsoft Windows and PlayStation 4.
Problems in the last 24 hours
The graph below depicts the number of Mass Effect Andromeda reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Mass Effect Andromeda. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Mass Effect Andromeda users through our website.
- 
            Sign in (50%) 
- 
            Online Play (50%) 
Live Outage Map
The most recent Mass Effect Andromeda outage reports came from the following cities:
| City | Problem Type | Report Time | 
|---|---|---|
| Sign in | ||
| Sign in | ||
| Online Play | ||
| Online Play | ||
| Online Play | ||
| Online Play | 
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Mass Effect Andromeda Issues Reports
Latest outage, problems and issue reports in social media:
- 
            
 Trails Dad (Mass Effect arc) 
    (@Didact343) reported Trails Dad (Mass Effect arc) 
    (@Didact343) reported@masseffect Wait, you've fixed the headset crash issue but it's still an issue? What?! 
- 
            
 Melissa 
    (@Pnutbuttercups) reported Melissa 
    (@Pnutbuttercups) reported@ChocoLocoTol @masseffect Yes! Fix Jenkins AI. Can't stop him from running directly to his death! He's only two days from retirement! 
- 
            
 Frosty is Finally Free 🌷 
    (@FrostyNovaPrime) reported Frosty is Finally Free 🌷 
    (@FrostyNovaPrime) reported@Royalprat I don't know. I found out I was locked when I tried to transfer money to my bank for Mass Effect. Highest transaction before then was $50 for some wishes in Genshin and your comm. When I went to fix the limit, they wanted me to upload my passport/SSN. Then they closed it today. 
- 
            
 Laurence Goodenough 
    (@carriedgolds) reported Laurence Goodenough 
    (@carriedgolds) reportedHey @masseffect you forgot to fix the key binds in mass effect 2/3. Just a heads up 
- 
            
 hyperion. 
    (@deathorwhisky) reported hyperion. 
    (@deathorwhisky) reported@AskPS_UK So I'm on a PS4 pro but I've tested it on my OG PS4 and got the same issue, it's Mass Effect Andromeda. I loaded it up for the first time in years and got a message saying "The data required to load save file is still being installed"... 
- 
            
 LieutenantCawley 
    (@Lt_Cawley) reported LieutenantCawley 
    (@Lt_Cawley) reported@masseffect Great work on the first game. Absolutely loving it so far. Can we get a fix for the Spectre gear disappearing? I have max money in the game and still it hasn’t appeared. 
- 
            
 Bendablefeast 
    (@My0wnTwoHands) reported Bendablefeast 
    (@My0wnTwoHands) reported@masseffect When are you going to fix the game on origin? I still can't launch it. 
- 
            
 Jazz 
    (@SovietJazzLord) reported Jazz 
    (@SovietJazzLord) reported@masseffect There is an issue in Mass effect 1 (pc) that when you execute the mindless aliens in the research base mission (Virmire?) Your game shits the bed and plays in a full 10fps. Reloading that exact save doesnt help. You have to backtrack. 
- 
            
 william mapes 
    (@BobbyOFanawanna) reported william mapes 
    (@BobbyOFanawanna) reported@masseffect @macwalterslives the pc patch broke quick save. Even starting a new game I get save errors 
- 
            
 Billy Blaine 
    (@GOLDELITE245) reported Billy Blaine 
    (@GOLDELITE245) reported@vr_mama @HamSlammer @masseffect And, if the spectre gear is there, make another separate save, and then reload the save that had the glitch. It should then be fixed. For how long, I am unsure of, but at least it fixes it. 
- 
            
 🌸 ⟭⟬Jess ⁷⟬⟭ 🌸 
    (@jiminblind13) reported 🌸 ⟭⟬Jess ⁷⟬⟭ 🌸 
    (@jiminblind13) reportedThe problem with me replaying Mass Effect is now I wish I had artistic talent because I need to see bts as Mass Effect characters. Like I need to see Namjoon as Commander Shepard 😫 
- 
            
 Billy Blaine 
    (@GOLDELITE245) reported Billy Blaine 
    (@GOLDELITE245) reported@vr_mama @HamSlammer @masseffect They got rid of the rich achievement for the legendary edition. That’s probably why the glitch exists. 
- 
            
 Ace 
    (@LegendaryYeet) reported Ace 
    (@LegendaryYeet) reported@masseffect @bioware Silent mouse acceleration fix for ME1? Cause its not in the patch notes. 😔 
- 
            
 Laurence Goodenough 
    (@carriedgolds) reported Laurence Goodenough 
    (@carriedgolds) reported@bioware you forgot to fix the key binds in mass effect 2/3. Just a heads up 
- 
            
 The_CasualGam3r 
    (@The_CasualGam3r) reported The_CasualGam3r 
    (@The_CasualGam3r) reported@JoeKatana89 No problem at all. I made the mistake of playing the third one first as that was the first mass effect game I brought. Then played the second and first last. I will be getting this edition so I can play it through the right way lol 
- 
            
 AlexTheAnteater 
    (@AlexAnteater1) reported AlexTheAnteater 
    (@AlexAnteater1) reportedWas planning in streaming more Mass Effect tonight but its updating so may have to stream tomorrow instead. No problem 
- 
            
 Billy Blaine 
    (@GOLDELITE245) reported Billy Blaine 
    (@GOLDELITE245) reported@vr_mama @HamSlammer @masseffect Incorrect, it is a glitch and there is a workaround, but it’s a bit tedious if you don’t have a save before you become a spectre. Basically, you reload the save before the initiation, speed through it, then head to the csec requisition guy and check the stock(1/2) 
- 
            
 Sean Chriscole 
    (@SeanChriscole) reported 
    
        from
Salford, England Sean Chriscole 
    (@SeanChriscole) reported 
    
        from
Salford, England@masseffect Take a look at Feros and the two female characters near the water pump in Zhu's Hope. They like to glitch out and face the wrong way when being spoken to. 
- 
            
 Nightcrusing! 
    (@SolidShepard) reported Nightcrusing! 
    (@SolidShepard) reportedI thought it was my TV at first but after playing through headphones and a different sound system I think the 2007 audio tracks for MASS EFFECT just have some quality issues 
- 
            
 Joe 
    (@ItzPandaSama) reported Joe 
    (@ItzPandaSama) reported@masseffect I’m getting error saves, I don’t want to risk losing all my progress because of it…. This just started today, I wasn’t having any issues before the update at all 
- 
            
 TigerDoesNotLikeSherman 
    (@DoesN0t) reported TigerDoesNotLikeSherman 
    (@DoesN0t) reported@4emielreeegis @masseffect You mean the Mako? Easy fix just hit pause then hit return to Normandy then go back to the planet you were exploring on. 
- 
            
 Tektors_Madness 
    (@tektors) reported Tektors_Madness 
    (@tektors) reported@masseffect Fix the souround sound bug... Having all voices comming from behind you is Hella distracting 
- 
            
 James Zumwalt 
    (@jdzumwalt3) reported James Zumwalt 
    (@jdzumwalt3) reported@masseffect So excited to see a partial fix to the headset issue! Thanks for turning out a solution fast and giving a heads up that it can still happen but how to avoid it🙏🏻 
- 
            
 juice 
    (@juiceshield) reported juice 
    (@juiceshield) reported@masseffect can you guys.... please.... acknowledge the fov issues 
- 
            
 Bendablefeast 
    (@My0wnTwoHands) reported Bendablefeast 
    (@My0wnTwoHands) reported@EAHelp Connecting? I can't even get my game to launch? When will you fix Mass Effect legendary on origin? 
- 
            
 tinyjish 
    (@tinyjish) reported tinyjish 
    (@tinyjish) reportedRight okay...so the reason I'm having issues is because when I play mass effect 2 it goes into HDR mode which I can't turn off which is honestly such a dumb feature. It's either my stream has a bad picture or I do there's no Inbetween, why can't I just play the game without HDR🙄 
- 
            
 . 
    (@serperior83) reported . 
    (@serperior83) reported@RGamerB_ Just saw the Digital Foundry video. Higher framerate options aren’t worth it to me if it fluctuates how it does in Mass Effect. Looks awkward and feels like the game could crash at any minute. 
- 
            
 Tom Garbutt 
    (@Garbsy) reported Tom Garbutt 
    (@Garbsy) reportedTbh the only problem with Mass Effect Legendary Edition is that it’s just making me want a KoTOR remaster even more than before 😭 
- 
            
 xoN1GHTMAREox 
    (@xoN1GHTMAREox) reported xoN1GHTMAREox 
    (@xoN1GHTMAREox) reported@masseffect Good lord, I hope ya’ll know about the sudden audio issue where no sound will come out of a character for a few seconds. That **** is really irritating. 
- 
            
 Zeph 🦋 
    (@WinterZeph) reported Zeph 🦋 
    (@WinterZeph) reported@masseffect does this fix the dialogue issue on the PlayStation where dialogue lines will skip part way through the line to the next part?