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Mass Effect Andromeda

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Mass Effect: Andromeda is an action role-playing video game developed by BioWare and published by Electronic Arts for Xbox One, Microsoft Windows and PlayStation 4.

Problems in the last 24 hours

The graph below depicts the number of Mass Effect Andromeda reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

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Most Reported Problems

The following are the most recent problems reported by Mass Effect Andromeda users through our website.

  • 67% Online Play (67%)
  • 33% Game Crash (33%)

Live Outage Map

The most recent Mass Effect Andromeda outage reports came from the following cities:

CityProblem TypeReport Time
Auckland Game Crash 1 month ago
São Joaquim da Barra Online Play 2 months ago
Lichfield Online Play 2 months ago
Mobile Online Play 8 months ago
Leeds Online Play 9 months ago
King's Lynn Sign in 10 months ago
Full Outage Map

Community Discussion

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Mass Effect Andromeda Issues Reports

Latest outage, problems and issue reports in social media:

  • Libertonian13
    Vanclomming (@Libertonian13) reported

    @hg17_daisuki I used to run Veilguard on my old PC it had both an SSD and an HDD and games would lag because Windows was running slowly in the background. Veilguard wasn’t the only issue, though; I was especially into mods, but they took up a lot of space. The mods I downloaded for Mass Effect took up nearly 20 GB in total. Now, since my new system doesn’t have an HDD, I can’t download many mods.

  • EveryCarpet
    Evil Villain (@EveryCarpet) reported

    @WeAreMassEffect Excellent science-fantasy but not excellent sci-fi. Anything other than Destroy is the Reapers throwing **** at the wall in a last-ditch effort and actually succeeding in deceiving Shephard. Everything 'wrong' with the story of ME3 actually started with ME2 when Bioware catered to Fox in cutting down the ****** alongside killing off and resurrecting Shepherd in the first 5 minutes of the game (!!!). Story of ME2 was ***. The Collectors should have been an arc or plotline but not the entirety of the game. You can 100% have the Systems Alliance send Shepherd out to find more data on the Reapers, who then ends up fighting Batarians, criminals, xenophobes, the Terminus Systems, AND the Collectors. Andromeda actually had insane potential but Bioware ****** up by not hiring me as their lead writer and producer. Fighting the not-Collectors with an Asari archaeologist and Krogan mercenary while trying to save Humanity & Co. is not good enough of a plotline. Cerberus should've sacked the Elusive Man the moment he was indoctrinated. ridiculous. ME4 needs to take place after a Destroy ending where: 1. with the destruction of the Relays, long-distance, immediate FTL travel is impossible. 2. with the general destruction that the Reapers caused-- 99% of all life in the galaxy, essentially, and their corresponding civilizations and industrial base-- ME4 needs to either take place 100-200 years after the events of ME3 or be a survival-horror 'RPG' 3. If ME4 takes place a ~hundred years after the events of ME3, then having the option of being Liara's offspring (and explicitly confirmed if you romanced Liara). if not, then all other species ought to be available 4. the vast majority of Turians and Quarians stuck in the Sol System after the destroy ending would end up starving to death because 5σ of the galaxy's industry and population has been destroyed and they cannot eat 'normal' foodstuffs 4a. the vast majority of Turians and Quarians in any fleet that is not predominantly of their own species ought to starve to death due to the lacking of their specific foodstuffs 4b. the vast majority of the survivors of the Reapers (<1% of galpop) ought to starve, dehydrate, or otherwise die to raiders or other starving, sick people. simply not enough resources to go around in the post-apocalypse 5. if you chose to fix the Genophage, the Krogans have to be THE singular dominant power in what was Citadel space. if not, there should only be one or two total in the entirety of the game as their species goes extinct 5a if the Krogan are led by Wrex, then the Krogan in general would be part of the Citadel's Council alongside Humanity 5b if the Krogan are led by Wreav, then the Krogan in general would not be part of the Citadel, drastically weakening it for the plot of the game alongside granting a quest where you have to 'recruit' the Krogan or at least get them to sign a pact of non-aggression/interference 6. the Egalitarian, Xenophilic polity that would eventually emerge at Sol would become the capital of the New Citadel-- mostly because they have the highest population and the most salvage in their system 7. the enemy for the first non-survival of the post-apocalyptic horror entry in Mass Effect ought to be a resurgent Terminus Systems. they have no ******* idea where the Reapers came from or how to beat them-- only learning that they're tied to Citadel space.

  • CastisV
    CastisV (@CastisV) reported

    @Ivan06102335 @DanticsOfficial I get that having more attractive characters makes the game better, but I'll never understand the need for RPG fans to romance in games. I'm the biggest Mass Effect fan there is but we are talking about pixels after all. I just hope they can fix some of the facial animations.

  • Knight10293847
    Knight(Fate)1029384756 (@Knight10293847) reported

    My first gut instinct is to agree because yeah. Mass Effect doesn't need a canon ending and it should by all means respect what the players have done and explore those consequences to their natural conclusions. What the rachni choice should have been is exactly that. If you killed the rachni they shouldn't have showed up at all in ME3. Imagine hearing from a friend who killed the rachni and them saying "I didn't get that mission. Like I saw Grunt and we fought Reapers but the rachni didn't exist in my game. I killed them." And just being struck by how that decision not only makes the renegade choice correct (in a way) but also such a vast difference. An entire enemy type and race just doesn't have influence at all in the game. But that didn't happen. What happened is the rachni game back regardless and the only difference was if you paragon'd you paragon'd again to get war assets. If you renegaded you renegaded again to not loss war assets. Something that does have an effect but its not what the player expects on a bare bones basic or even what they wildly might think. And that is the issue with the ending choices of Mass Effect. The promise such divergent stories that can't simply be crunched into a similar path. There will just be fundamentally different conflicts and issues with each one of them. This video does suggest they just do what Mass Effect has always done but that is accepting a comprise instead of expecting what it should natural be. Not having different assignments to show that "Hey there are differences?" But genuine world differences. Synthesis is described where conflict isn't really a factor anymore. Where everyone knows what its like to be someone else. That story, that exploration of the themes would result in a much less action oriented game and more something like Disco Elysium where the central conversation is about what this life is like. Control is likewise a very different kind of conflict where smaller scale wars could happen. But galactic conflicts just won't exist. Something like a Krogan Civil War is just unlikely to happen with a Shepard controlling the Reapers. Where they could easily stomp down on any major conflict. And not only that but things like diseases, medically issues and similar things would nearly be erased. Maybe there is a story where Shepard becomes a tyrant and rules over organics as an AI god but I don't think many could see their Shepard doing that and I don't think BioWare could see Shepard doing that. Destroy likewise would just be about reconnecting the galaxy together and would be the one most similar to the setting before the Crucible. And all of this isn't even accounting for honoring other player choices. I mentioned it a bit with the Krogan Civil War hinted at in a N7 teaser but there is literally no way a Krogan Civil War can realistically exist in a Synthesis ending or a Control Ending. Not in the way the art depicts. Like I can not accept that if the quarians are dead in one playthrough that BioWare just goes. JK they live and the only difference is a mission. No, it should feel like a real loss. Something was fundamentally changed between a version of them living and a version of them dead. Because that is the promise of importing choices. A major decision was made and you will see how that plays out to its fullest. Not half, not a quarter but seeing it realized. The same feeling you get in a D&D session where a major choice you made comes back and makes you realize it would have been different if you made a different choice. I know for a fact that if BioWare does crunch the endings and the only difference is different side quests, I and other fans would be upset. Because that isn't what I wanted. The solution for BioWare is two fold. The hard path and the easy path. The first is they just buckle down make three games and honor the choices made in each game. Not saying Synthesis should be Disco Elysium but Mass Effect but its the one that makes the most sense in my head. But something that fully explores the ramifications of having this union between synthetics and organics. Same with Control and same with Destory. The second path is just canonize an ending. Its the easiest way because they can focus their efforts on story of the game instead of making a game that is literally about showing the player their choices and making the game before 2040. I think they should also canonize the Genophage, and quarian and geth choices because I know for a fact that if they don't it will be real sad seeing the only differences being less krogan, quarians and geth. And this isn't even considering the fact that the Krogan Civil War just won't happen at the scale shown in the artwork if Wreav is in charge, Eve is dead, and the Genophage isn't cured. Sorry but the krogan would just die out. Because the expectation of that combination of choices would be the krogan's extinction. Its how the games have framed it since the beginning and to alter that would introduce internal inconsistency. I hope this shows why this will be so difficult for BioWare but also why literally no other RPG studio has done it to this scale. What BioWare did with ME1 to 3 and DAO to DAI is astounding. Truly more than what I have seen. Because CDPR fumbled that and gave up with Witcher 3. Small example being Thaler is alive no matter what. And big example is that the dragon state you helped create alongside helping the Scoia'tael in the prior games just does nothing. No mention of it and not even the bare bones of them coming to help Geralt at Kaer Morhen. Obsidian did it fine enough but they just didn't do that with Outer Worlds 2 and Avowed. Larian? What about Larian? Larian has set each of their Divinity games 100s of years apart from each other just so they don't have to address it and on top of that they just are inconsistent. Only caring recently because they made it bigger. And don't even get me started with BG3. I know Wizards has already canonized events but what was with Viconia and Saervok? Just random guys with their names attached. Not even canonized endings just completely different people. Casey Hudson did an interview with Game Informer about this and he is right when he says this has to be planned out. So, many of these companions did these as features because BioWare did it because BioWare controlled what was supposed to be in an RPG. But as that feature waned without BioWare pushing it these other developers slowly removed it. Because its ******* hard to do. Great rewards if done right. A true feeling of your character existing in the world and having an effect long after it happened but a mountainous path it is. Again I want the hard path. BioWare. I'll wait man. Make three games and honor the choices of each of them. But as this video says its also about the money. And there isn't any reality where EA goes "Yeah, we can about 5 years with each release and for each of those games to be very different. Go head."

  • DeezNutz096
    DeezNutz (@DeezNutz096) reported

    @IGN Dude REALLY makes it so much easier to relish over the failure of Mass Effect: Andromeda. While yes a big part of the problem was EA, BioWare became utter **** and their quality tanked as they havent released a good game since the ME2/DA:O era. “Chuds” win yet again, get ******

  • cvigti
    Bruno Ferreira 🇵🇹 (@cvigti) reported

    @DestinLegarie As someone who doesn’t like FPS,I love Gears, mass effect etc. I like the witcher and not skyrim or oblivion and I like gta. Many ppl are like this. I like halo’s history and doom’s gore and looks, but can’t stomach the fps. That said, I think gamepass was the problem with doom.

  • VoxDocVoxDei
    Ƚล Ð๏ͼϯ๏ṛล (@VoxDocVoxDei) reported

    Am i overthinking it, or is it odd that Iran would cyberattack the state that is led by Tim Walz and not a hugely populated one for mass effect, and at the same time we were warned that AI had "broken free"? Prolly just overthinking.

  • santiagoDCortez
    Cortez (@santiagoDCortez) reported

    @vicious696 Been playing on the cloud only for the past year, works very well, no need for a console. Main issue, a lot of owned games are either 1 not available or 2 locked behind game pass ultimate example mass effect legeandry edition I own but need ultimate to play.

  • lesnara2
    lesnara (@lesnara2) reported

    @OmegaAshura @BriskittyThe3rd @D1AndOnlyGage and mass effect had gays and bi hmmm thats funny its almost like the gay was never the problem. the problom with woke game sence 2016 was not that it had gays its was story being put last. just because its gay does not make it better. take it from some one who is gay.

  • AiShireTory
    Ai (@AiShireTory) reported

    @AcademicAgent_X Biggest problem with KOTOR is its turn base system, doesn’t fit the flow of Star Wars combat. Look at Mass effect same people similar design but without the turn base system.

  • sbso25
    Somebody Someone🆓 (@sbso25) reported

    @AdeIica @Flanz111 @HardwareSteam Bioshock worked. Cyberpunk, Avatar, Mass Effect didn’t work. I didnt feel like testing more games. I’ll just wait until they update it and fix it.

  • AnimatedWomen29
    Via 🏳️‍🌈 ******* Jill Tuther (@AnimatedWomen29) reported

    I’m having some of the worst weeks of my life so I bought the mass effect normandy ‘Lego’ to hopefully fix that

  • MR3Dev
    MR3D-Dev (@MR3Dev) reported

    @nuhre_ From what I saw the problem is they have Mass Effect Andromeda level writing, with characters that won't STFU in combat always having a quirky statement.

  • missyTHX1138
    Melissa 🐭 (@missyTHX1138) reported

    🔬 The Two Big Categories Functional (Hormone-Secreting) These are the ones that really wreak havoc. They pump out excess hormone regardless of what the body actually needs: Type Hormone Excess Prevalence Prolactinoma Prolactin ~40% of all pituitary adenomas GH-secreting Growth Hormone Causes acromegaly in adults ACTH-secreting ACTH → Cortisol Cushing's disease TSH-secreting TSH → Thyroid hormone Rare Non-Functional These don't secrete excess hormone but cause problems through mass effect — compressing surrounding structures, disrupting normal pituitary function by crowding out healthy tissue.

  • clarkey7163
    Clarkey (@clarkey7163) reported

    @MadBotanist2001 @trashpandorabox @buxgarii if you make the choice then thats what you pick? If i pick femshep in Mass Effect and during the first mission decide I want to be the male one, I can't just change it ***** nilly can I Ironically the mirror in Dragon Age would fix that issue actually

  • OmegaAshura
    Omega Ashura (@OmegaAshura) reported

    @PhantomZer013 @Knight10293847 litwraly two of those are from a OPTIONAL side quest. and the gods nane is a problem cause? i mean if that a problem then mass effect is terrible for how much reapers are mention

  • Nazglue
    Nazzy (@Nazglue) reported

    @TheHiddenOneAC Mabey its because I've played yakuza and mass effect, but is it that much of an issue seeing reused animations?

  • Exalted_Speed
    Exalted Speed (@Exalted_Speed) reported

    I think Mass Effect 3 has some good stuff, I like some of the the new characters, but I think it's kind of bloated in order to turn it into this BIG AAA game at the time and some of it's issues still sting. Besides the ending.

  • Revision_124c41
    Gareth Walker (@Revision_124c41) reported

    @darkmagas @Pirat_Nation There is no easy way to say this back. Been there, done that, still ended up back on Console as many others I've known over the years have. PC isn't some blissful oasis. Some nice things about it, but its also just chaos on that platform. How many chat clients do I really need? Is it going to be the GPU drivers or a shotty CPU or Bad RAM that takes me out of the experience next? Why is consistency such a problem for PC? Great I have a large catalog of old games, but that doesn't change the fact that I to have a catalog of old console games. I still game on PC now and again. Love my Steamdeck, but I'm looking forward to a portable PS6 more than I am looking forward to the next steamdeck. Valve has done nothing for their achievements and switch to a Microsoft space is not really acceptable to me as I'm looking for Linux gaming, not windows gaming. Epic..... ya no... GoG great in concept, but not in practice. Then there is the 3rd parties that seem to think launchers in launchers was a good idea. Still annoyed that I can't play Mass Effect Legendary Edition without first being connected to the internet. Just let me play my damned game.

  • TheSPCommandant
    John Burnett (@TheSPCommandant) reported

    @Polygon It's completely disingenuous to paint critics as bigoted right-wingers. people upset have no problem with female protagonists. This claim is demonstrably false. look at Horizon and Tomb Raider. people are just sick and tired of the cultural/social engineering. studios ruin everything. Mass Effect with Andromeda, They ruined the Star wars franchise, Amazon ruined The Lord of the Rings. The Odyssey is making the Greek characters black. No one wants to be preached at (like you did in this article). if you create a compelling world with a female protagonist no one's going to care and everyone will enjoy playing it. just leave the things we love alone.

  • inth3nearfuture
    Surely not❄️🔥🦊 💜🦴🐟 💔💙 (@inth3nearfuture) reported

    @CorbynRed Its funny how, everytime someone says that, they basically JINXED the Game and Studio to fail. I heard people say that to Vailguard... Now Vailguard is the Reason that, if Mass Effect is not absolutely and 100% appealing to the predominantly male audience, the Studio will close. Then we have Avowed, which underperformed so hard, with "The Outerworld 2" as follow up Titel. AC Shadows: I would assume they are still in the Red, AT BEST near "broken even". Coming from a monstrous Company we saw, that even those games can fail. And EVERY. SINGLE. TIME... i got the statement "They will sell extremely good" and further cope... At the end, every game underperformed massively.

  • sincerejourney
    Are We Really Surprised? (@sincerejourney) reported

    @JDfromNY206 I don’t want games to be a full time job bro. I got my fix with mass effect

  • TheWiseIC
    The Wise Investor 🧠 (@TheWiseIC) reported

    Interesting take by Serenity - I somewhat agree. We are still very far away from this, however. Let me explain. Autonomous vehicles are already showcasing that even though they do 95-99% of driving tasks just as well, if not better, than humans, there are still those 1% edge cases that make or break the value added by autonomy. That’s because the margin of error is literally 0%, which results in passengers being fine or being crushed/impaled by a software glitch or blind spot. Humanoids will be no different. General purpose robots will likely take mass effect by the end of this decade and handle 95-99% of general labour use cases (warehouse applications), but there will always be edge cases where the cost of using them makes no sense if they can’t perform certain tasks. Lately I’m starting to approach the thesis that an AI singularity is fast coming, but I disagree on the timelines. I do hope the guardrails are in place to prevent the seemingly inevitable collapse of society with robotics.

  • shay_o66668
    Rick O'Shay (@shay_o66668) reported

    @luskybe @DanticsOfficial Tim hijacking the role of the main villain feels completely contrived. And having service be the main enemy is contrary to what all the marketing showed. All the marketing showed us fighting Reaper forces. They didn't show us fighting Cerberus troops. Cerberus was established in the previous game to be an untrustworthy but important Ally. Mass Effect 3 was supposed to show us all putting our differences aside and fight a much larger mutual enemy. Instead we have 18 missions fighting Cerberus and only 11 fighting the Reapers, and fighting the Geth for five missions. And if Cerberus was brought in to diversify the enemy forces, well, the Reapers could have easily done that they intermixed the reaper units with the collector units.

  • WhiteQueenNV
    The White Queen (@WhiteQueenNV) reported

    The problem, I think is that Baldur's Gate 3's romance and really character writing in general is actually kind of piss weak. Nobody feels like an actual person. It is so much weaker and less coherent than anything from early Dragon Age or Mass Effect.

  • No_New_Notes
    Zgyuun (@No_New_Notes) reported

    I’m enjoying the game so far but if I were to guess some of the problems people have with mass effect 3 it’s probably that it seems more linear? Like there’s a lot more cover shooter stuff and a bit less rpg stuff not an insane amount I think but it is there

  • zaeedmassanis
    soph 🐛 (@zaeedmassanis) reported

    i was super exited to have a chance to meet mass effect cast but now all i wish for this con is to fail tbh, creating an extremely unsafe and uncomfortable space for fans and pretending the problem doesn't exist is so ******* disgusting

  • RedGnosis
    Psychagogos (@RedGnosis) reported

    @gielmont This game conflicts me because many parts of it are very well done, but then other parts are just repetitive fetch quests. Mass Effect Andromeda was made using the same engine near the same time, I think, and suffers many of the same problems.

  • ArcadiaCourt
    Count of Arcadia (@ArcadiaCourt) reported

    @BasedChar_RE The problem for Mass Effect is that the ending to 3 is such an ending that you can’t go forward without addressing it, and Andromeda tried the reasonable concept of avoiding it. However, BioWare screwed it up from story to just making sure the game worked.

  • Racc00n_Guy_
    🍉Spectre Raccoon🦝| Kaidan Alenko’s no.1 Fan | (@Racc00n_Guy_) reported

    So far my problem with the game is that somehow I still don't feel like I am playing a mass effect game, it just has a totally different feel to it that I find it hard to get used to 😭