Mass Effect Andromeda status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Mass Effect Andromeda reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Mass Effect Andromeda users through our website.

• Online Play (67%)
• Game Crash (33%)

Live Outage Map

The most recent Mass Effect Andromeda outage reports came from the following cities:

City	Problem Type	Report Time
Auckland	Game Crash	2 months ago
São Joaquim da Barra	Online Play	2 months ago
Lichfield	Online Play	3 months ago
Mobile	Online Play	9 months ago
Leeds	Online Play	9 months ago
King's Lynn	Sign in	10 months ago

Full Outage Map

Community Discussion

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Mass Effect Andromeda Issues Reports

Latest outage, problems and issue reports in social media:

• 
  William Wallace (Hunting for a 4 leaf clover) (@Wanzerfan) reported 32 seconds ago

  @PandaSub2000 I think @BioWare REALLY needs to fix “Mass Effect Andromeda”’s failure to load save game files game breaking bug.

• 
  Knight(Fate)1029384756 (@Knight10293847) reported 3 minutes ago

  My first gut instinct is to agree because yeah. Mass Effect doesn't need a canon ending and it should by all means respect what the players have done and explore those consequences to their natural conclusions. What the rachni choice should have been is exactly that. If you killed the rachni they shouldn't have showed up at all in ME3. Imagine hearing from a friend who killed the rachni and them saying "I didn't get that mission. Like I saw Grunt and we fought Reapers but the rachni didn't exist in my game. I killed them." And just being struck by how that decision not only makes the renegade choice correct (in a way) but also such a vast difference. An entire enemy type and race just doesn't have influence at all in the game. But that didn't happen. What happened is the rachni game back regardless and the only difference was if you paragon'd you paragon'd again to get war assets. If you renegaded you renegaded again to not loss war assets. Something that does have an effect but its not what the player expects on a bare bones basic or even what they wildly might think. And that is the issue with the ending choices of Mass Effect. The promise such divergent stories that can't simply be crunched into a similar path. There will just be fundamentally different conflicts and issues with each one of them. This video does suggest they just do what Mass Effect has always done but that is accepting a comprise instead of expecting what it should natural be. Not having different assignments to show that "Hey there are differences?" But genuine world differences. Synthesis is described where conflict isn't really a factor anymore. Where everyone knows what its like to be someone else. That story, that exploration of the themes would result in a much less action oriented game and more something like Disco Elysium where the central conversation is about what this life is like. Control is likewise a very different kind of conflict where smaller scale wars could happen. But galactic conflicts just won't exist. Something like a Krogan Civil War is just unlikely to happen with a Shepard controlling the Reapers. Where they could easily stomp down on any major conflict. And not only that but things like diseases, medically issues and similar things would nearly be erased. Maybe there is a story where Shepard becomes a tyrant and rules over organics as an AI god but I don't think many could see their Shepard doing that and I don't think BioWare could see Shepard doing that. Destroy likewise would just be about reconnecting the galaxy together and would be the one most similar to the setting before the Crucible. And all of this isn't even accounting for honoring other player choices. I mentioned it a bit with the Krogan Civil War hinted at in a N7 teaser but there is literally no way a Krogan Civil War can realistically exist in a Synthesis ending or a Control Ending. Not in the way the art depicts. Like I can not accept that if the quarians are dead in one playthrough that BioWare just goes. JK they live and the only difference is a mission. No, it should feel like a real loss. Something was fundamentally changed between a version of them living and a version of them dead. Because that is the promise of importing choices. A major decision was made and you will see how that plays out to its fullest. Not half, not a quarter but seeing it realized. The same feeling you get in a D&D session where a major choice you made comes back and makes you realize it would have been different if you made a different choice. I know for a fact that if BioWare does crunch the endings and the only difference is different side quests, I and other fans would be upset. Because that isn't what I wanted. The solution for BioWare is two fold. The hard path and the easy path. The first is they just buckle down make three games and honor the choices made in each game. Not saying Synthesis should be Disco Elysium but Mass Effect but its the one that makes the most sense in my head. But something that fully explores the ramifications of having this union between synthetics and organics. Same with Control and same with Destory. The second path is just canonize an ending. Its the easiest way because they can focus their efforts on story of the game instead of making a game that is literally about showing the player their choices and making the game before 2040. I think they should also canonize the Genophage, and quarian and geth choices because I know for a fact that if they don't it will be real sad seeing the only differences being less krogan, quarians and geth. And this isn't even considering the fact that the Krogan Civil War just won't happen at the scale shown in the artwork if Wreav is in charge, Eve is dead, and the Genophage isn't cured. Sorry but the krogan would just die out. Because the expectation of that combination of choices would be the krogan's extinction. Its how the games have framed it since the beginning and to alter that would introduce internal inconsistency. I hope this shows why this will be so difficult for BioWare but also why literally no other RPG studio has done it to this scale. What BioWare did with ME1 to 3 and DAO to DAI is astounding. Truly more than what I have seen. Because CDPR fumbled that and gave up with Witcher 3. Small example being Thaler is alive no matter what. And big example is that the dragon state you helped create alongside helping the Scoia'tael in the prior games just does nothing. No mention of it and not even the bare bones of them coming to help Geralt at Kaer Morhen. Obsidian did it fine enough but they just didn't do that with Outer Worlds 2 and Avowed. Larian? What about Larian? Larian has set each of their Divinity games 100s of years apart from each other just so they don't have to address it and on top of that they just are inconsistent. Only caring recently because they made it bigger. And don't even get me started with BG3. I know Wizards has already canonized events but what was with Viconia and Saervok? Just random guys with their names attached. Not even canonized endings just completely different people. Casey Hudson did an interview with Game Informer about this and he is right when he says this has to be planned out. So, many of these companions did these as features because BioWare did it because BioWare controlled what was supposed to be in an RPG. But as that feature waned without BioWare pushing it these other developers slowly removed it. Because its ******* hard to do. Great rewards if done right. A true feeling of your character existing in the world and having an effect long after it happened but a mountainous path it is. Again I want the hard path. BioWare. I'll wait man. Make three games and honor the choices of each of them. But as this video says its also about the money. And there isn't any reality where EA goes "Yeah, we can about 5 years with each release and for each of those games to be very different. Go head."

• 
  Exalted Speed (@Exalted_Speed) reported 3 minutes ago

  I think Mass Effect 3 has some good stuff, I like some of the the new characters, but I think it's kind of bloated in order to turn it into this BIG AAA game at the time and some of it's issues still sting. Besides the ending.

• 
  MrPandaCommando (@MrPandaCommando) reported 6 minutes ago

  Remember that time when people got so outraged over the bugged facial animations in Mass Effect Andromeda that the publisher wrote the entire game off as a lost cause and pulled the plug on support before the devs could properly fix the issue? These aren't the result of a bug.

• 
  meeb 🧛🏻‍♀️ (@orinsbutt) reported 7 minutes ago

  Fix me non verbal mass effect time

• 
  Tarnished Flayers Gaming (@FlayersGaming26) reported 8 minutes ago

  I think Quarians are really ignorant and are short sided during Mass Effect 3. The Reapers are the main problem and they can’t see how working with Legion and deprogrammed Geth would help the war. Instead they choose to get destroyed and not work together

• 
  ScifiIsMyJam101 (@IsScifi) reported 9 minutes ago

  @art_rube The Mass Effect fandom has the exact same issue... Oblivious to the prolonged period of time that has occurred between the last release, and the last announcement for a new release. Like its been almost 5 to 6 years without a new game, and still they act like everything is fine.

• 
  bongle (@Bongl0id) reported 9 minutes ago

  @shootermen3 @WhimsyPsyche Mass Effect fans don't represent the population. And lots would pick Miranda or Jack over the aliens. Maybe even Ashley. The issue most game developers at the time really had no clue what straight women like so none of the men are really comparable. Bioware never figured it out.

• 
  Omega Ashura (@OmegaAshura) reported 11 minutes ago

  @PhantomZer013 @Knight10293847 litwraly two of those are from a OPTIONAL side quest. and the gods nane is a problem cause? i mean if that a problem then mass effect is terrible for how much reapers are mention

• 
  Clarkey (@clarkey7163) reported 18 minutes ago

  @MadBotanist2001 @trashpandorabox @buxgarii if you make the choice then thats what you pick? If i pick femshep in Mass Effect and during the first mission decide I want to be the male one, I can't just change it ***** nilly can I Ironically the mirror in Dragon Age would fix that issue actually

• 
  Timothy D. Nutt (@timothydnutt) reported 18 minutes ago

  @EA @EAHelpOfficial_ I still have not received a response or resolution regarding either issue documented in this case. Mass Effect: Andromeda will not connect to EA’s online services on my account. This prevents me from accessing the game’s online and multiplayer functionality. I have already attempted the available troubleshooting steps, but the problem remains unresolved. Second, I purchased Mass Effect: Andromeda multiplayer DLC packs specifically for online multiplayer content that I cannot access because the game will not connect to EA’s services. I am therefore requesting a refund for those online DLC purchases. The purchased content is unusable through no fault of my own. This case has already been pending without an adequate response. Please escalate it to a support representative who can examine my EA account, game entitlements, and purchase history and provide an actual resolution. Thank you.

• 
  captaindino123 (@captaindin123) reported 20 minutes ago

  @biggieU_U @Henry10113 I absolutely love mass effect, literally one of 3 tattoos I have is from ME, 1 is ******* rough to play, probably the best story but the game play was bad even when it came out, tried and dropped after the big Game Informer issue on it, only went back after playing and loving 2

• 
  Woopah Troopah (@WoopahTroopahYT) reported 20 minutes ago

  @Shiza_Kiwami No, a lot of remakes are just unnecesary. I played mass effect for the first time a year before the remakes were announced, i never had an issue with the original game

• 
  Zachery Hoban (@zhoban90) reported 21 minutes ago

  @AwokenAngelxoxo @lovesmagic4ever I hate getting staggerfucked. It was a huge issue I had with a specific faction in Mass Effect 3

• 
  Infinite Devil Machine (@ErrantCowboy) reported 21 minutes ago

  @DanticsOfficial I think this is fine in shorter games but I have to be honest, if I was locked into a playstyle in cyberpunk at hour 50 and I knew I was only halfway through the ******* game and I was hating it, that'd be a problem. I'm saying this is a huge Mass Effect fan.

• 
  🪬Miles🪬 (COMMS OPEN) (@Mandaloe2) reported 23 minutes ago

  @sulmusa00 @Pirat_Nation Like we've seen this problem before with Mass Effect 1, assload of planets but when most of them are empty you just end up going to the storyline planets which just HAVE TO BE incredible and that really makes or breaks a game like that

• 
  Gefyrios (@fenerliyan) reported 25 minutes ago

  @Exorius84 @Pirat_Nation That's true but it's an industry issue. I would say Mass Effect and Dragon Age are not just any IPs. They still have huge fan bases and appeal and Bioware exists only as a container for these IPs. Otherwise nobody would be interested in Bioware at all.

• 
  💀 Ali💀 (@GenocidalFetus) reported 26 minutes ago

  @TwoGhostPixels No one changed Dragon Age or Mass Effect, dumbass. Stop making problems up in your head to get mad at.

• 
  Man With A Stick (@bludgeonParagon) reported 36 minutes ago

  @AMWorley_Writer @drowwpoison @kalaelizabeth It makes more sense when you look at Mass Effect 3's multiplayer as the reason why EA wanted to get so heavily into loot boxes and live service in the first place, it was wildly successful where Inquisition's multiplayer failed and they were chasing that high ever since

• 
  Marxon (@Marxon1134x) reported 36 minutes ago

  @Captain_Haruno @Spartan_Eden Exactly the issue. Again Mass Effect books weren't required reading. Halo was just money grubbing

• 
  BXG (@Lawgiver771) reported 38 minutes ago

  @aaronmail1994 Can you give an example? Most of the time it's bugs causing issues, but they end up getting fixed with an update. I’ve been on PC for 2 or 3 years now, and the only issue I’ve had was a bug in Mass Effect 1 that I found a workaround for. Most of the time I just install and play.

• 
  soph 🐛 (@zaeedmassanis) reported 44 minutes ago

  i was super exited to have a chance to meet mass effect cast but now all i wish for this con is to fail tbh, creating an extremely unsafe and uncomfortable space for fans and pretending the problem doesn't exist is so ******* disgusting

• 
  Vol fan 83 (@TheVolguy83) reported 46 minutes ago

  @MisterCiv Issue is it gives permission for them to do it in every game now. Star wars survivor series, won’t be able to use the force u less you buy an upgrade? Mass effect, only get some guns but good ones are all pay to play? That goes for any and every title they and their peers make.

• 
  SilentNight (@SilentNights0) reported 47 minutes ago

  Kinda wanna c*mm some art of Shirou and Saber in Mass Effect 3. I already had one done for ME1 and ME2, the problem is theres too many potential ideas

• 
  t (@RAFAN432) reported 49 minutes ago

  @MaroonKennedy Everyone wanted a space RPG. They just didn’t do a great job at making one. This probably wouldn’t be a problem that they made a new IP first if it was more like Mass Effect

• 
  The Moor Is Back For More (@FishKingBack) reported 51 minutes ago

  Mass Effect 3 was actually the best in the series and I had no problem with the original ending.

• 
  John Burnett (@TheSPCommandant) reported 57 minutes ago

  @Polygon It's completely disingenuous to paint critics as bigoted right-wingers. people upset have no problem with female protagonists. This claim is demonstrably false. look at Horizon and Tomb Raider. people are just sick and tired of the cultural/social engineering. studios ruin everything. Mass Effect with Andromeda, They ruined the Star wars franchise, Amazon ruined The Lord of the Rings. The Odyssey is making the Greek characters black. No one wants to be preached at (like you did in this article). if you create a compelling world with a female protagonist no one's going to care and everyone will enjoy playing it. just leave the things we love alone.

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  VengeanceOfSet (@VengeanceOfSet) reported 57 minutes ago

  @Pirat_Nation If they can so easily identify problems then apparently the dev ain't so grand either. No one attached to any level of decision making in the era of Mass Effect Andromeda / Anthem should ever be allowed to criticize game players. 2 platinum level franchise opportunities completely fumbled.

• 
  BarkBarkWoof (@EruseaRise) reported 58 minutes ago

  @cerealsthatkill @DanFriedman81 Woke is why you got to that point. If someone said that they wanted to show you a sleazy underworld bar on the edge of the galaxy, what would you expect to see there? Mass Effect 2 had alien space strippers. So who on Starfield decided that the sleezy space bar would have flabby male dancers in gross spandex onesies with florp hats? Who made this call and how did they get hired? 1. Are you really telling me that’s the best they could do? 2. Why hire someone like that in the first place? 3. Why did no one stop them from making something so lame? This demonstrates that the hiring process was corrupted, and that there was no longer a functioning management system capable or willing to make important creative decisions. Because we see a huge problem in that people were making decisions they shouldn’t have made, and there was no one stopping them from doing it! You cannot simply chalk these things up to some failure of management because these were studios that used to know how to deliver record shattering games.

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  Knight(Fate)1029384756 (@Knight10293847) reported 59 minutes ago

  So, it took me a long while to realize Veilguard was just Mass Effect 2 because I was forcing myself to see it in a Dragon Age box. But also I don't think Veilguard really hits that Mass Effect 2 plot set up until the City choice. Before it feels like its live service remnants had it visit every major hub so that the grind could start for it. Only for that to be changed and now they had to change it because they could. And the Mass Effect 2 plot set up works well enough to visit different locations and do it multiple times.