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Mass Effect: Andromeda is an action role-playing video game developed by BioWare and published by Electronic Arts for Xbox One, Microsoft Windows and PlayStation 4.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Mass Effect Andromeda reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Mass Effect Andromeda. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Mass Effect Andromeda users through our website.
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Online Play (60%)
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Sign in (40%)
Live Outage Map
The most recent Mass Effect Andromeda outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Mobile |
Online Play | |
 Leeds |
Online Play | |
| King's Lynn |
Sign in | |
 Tallinn |
Sign in | |
 Wellington |
Online Play | |
| Mary Esther |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Mass Effect Andromeda Issues Reports
Latest outage, problems and issue reports in social media:
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David Faina
(@KingRangoon) reported
It’s mass effect day and I’m so excited to burn hundreds of hours just to have my heart broken again
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Bijouxdemon|(CLOSED)| Emote/Badge Artist
(@Bijouxdemon) reported
Ummmm to anyone who bought Mass Effect Legendary Edition on steam, does it say May 15 release for you? Yesterday and the day before it said the 14th when I did my pre-download. Is this a glitch? @Steam @bioware
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Mitch Anthony
(@Mitch_Anthony12) reported
ok guys so heres the sitch i think i have figured out my problem but heres another issue mass effect comes out in less then 3 minutes so resident evil will be back next week
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Nathan Bibby
(@NathanielBibb) reported
Anyone else have a problem with Mass Effect on steam, where the date has changed from the 14th to 15th? #MassEffect #MassEffectLegendaryEdition
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Blink
(@_PapaBlink) reported
@Caffeine_Terry @masseffect @Steam It seems it was a glitch or something it's downloading the patch now
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Glorious Kev - Ready For E3!!
(@GloriousKev) reported
Has anyone else experienced a bug on #MassEffectLegendaryEdition on #Xbox where if you use a wireless headset the game will completely crash once you press a button on the controller? This is happening to me with the new Xbox Wireless headset but only happens with Mass Effect.
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Sarah Firth
(@the_firthster) reported
@Steam Hey there! Is there an issue with Mass Effect Legendary Edition right now? It said it was available today, but now after buying it, it's saying May 15th. Thanks!
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potted lamprey, gelatinous
(@_akurlej_) reported
dare I replay the mass effect trilogy and have my heart broken all over again?
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Rakesh Raja
(@rakeshra96) reported
@ArbisiRoman I would go Mass Effect. Wait till Returnal gets the save function implemented. Got a good run going last night, and lost it all to a game crash.
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c0pper78
(@c0pper78) reported
@psyren2099 @masseffect @bioware No trouble. It hit me last night and I found this so trying to help as many as I can so folks can enjoy the game 👍
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uh huh her
(@splendidchynna) reported
@JAAYYTTEEEZZZAY excuse me mrs, but i don't appreciate these tweets about mass effect while my console is broken & i can't play 😭
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Sydney Butler
(@GendoWasRight) reported
Weird to see all of this love for Mass Effect Andromeda with the release of Mass Effect LE. Andromeda wasn't a good game at launch, but it became on OK game after the first round of patches. It's a solid 6/10 for me, so it's not like I hate it, but it has a long list of problems.
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StuGaming
(@GamingStu) reported
@bioware No sound in #MassEffect games, only the launcher. 27 minutes later still not working...
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Curvy Lace 💛🖤
(@amessofcurvesx) reported
I have a secret to share with you all. *DEEP BREATH* I have never played a Mass Effect game. I am so sorry. I’ll fix it (soon I hope!) Please don’t stop loving me!!! 😭
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Ian (Halo Canon)
(@toa_freak) reported
@john117arts Mass Effect, but from what I can tell, this would be an issue with any game at launch on Steam.
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Christopher Cross
(@HammerkopCross) reported
Maybe now is the time people realize that MASS EFFECT 3 had problems beyond its ending. Probably not though, nostalgia hits harder for gamers than any other community I reckon.
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𝕰𝖗𝖊𝖓.
(@AranThor66) reported
@masseffect Not launching on Origin, what's going on? Your own first party platform continues to have to the most issues running you own games? Ridiculous.
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𝕰𝖗𝖊𝖓.
(@AranThor66) reported
@htowen97 @masseffect No error message, no unpacking, nothing. Just simply will not launch.
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WWSethG
(@wwSethG) reported
@CommieKinetic @masseffect same problem... never ever again i'll buy any game at the full price
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Eric is a Eldritch Slug🖤🦅
(@EricjustasonSub) reported
@KaidanAlenk0 Mass Effect is so half asked with the spectres. Like it sometimes is like "oh the spectres have too much power and that's a problem." But it also must maintain Shepherd as space Jesus so it falls apart
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Blyn
(@Blynhelb) reported
@CommieKinetic @masseffect Same issue here!
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Big-Gamer 9000
(@BigGame44375632) reported
Mass Effect, besides Kingdom Hearts, is the only IP I have no problem buying on every platform lol. Got it on ps3, xbox, wii u, pc, and probably on ps4 here in a few. If I do, it's a wrap lol
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Eddie Yagami
(@EddieYagami91) reported
@axelmininoopy @XboxSupport @masseffect I'm having this issue as well but I found out that if you hold a button down, then you can go into the launcher to select the game you want to play and once you're loaded into the game, then you can release the button. I just used the left trigger and it worked fine for me.
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Stitch
(@Stitcheuh) reported
@Arlequinn4 @masseffect Exact same issue. I tried launching in admin mode, same result.
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It's Leo! and 1,987,321 others
(@Under_Ach1ever) reported
So what has to be done to get Mass Effect to actually work on Xbox? It just keeps crashing to home screen. I bought a Series X so I didn't have to mess with issues common on PC..
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Biagio Di Silvestro
(@Hellgate79) reported
@GamerThumbTV if you have Mass Effect Legendary Edition on Xbox Series X disconnect any accesory that is not a controller or the game will crash each time you start it,it work fine on any other console,is just on series x or s that it has that issue.
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Eddie Steppelus
(@Eduardo39519611) reported
@JonTylerDuncan @Xbox @masseffect It’s not a Xbox problem its the game developer problem they announced they are aware of the issue and they are fixing it.
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Burner Doe
(@ConcentrateCat) reported
Stupid EA login down minutes before Mass Effect is due to go live. "We're sorry, but we're having some technical difficulties. Please try again later." #MassEffectLegendaryEdition
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CheapInjustice
(@cheapinjustice) reported
@XboxSupport is mass effect legendary edition having an issue , I get to the press any button title screen and I hit a button crashes to dashboard everyone , I have restarted my console
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Matt
(@ciberw0lf) reported
Spoke to @BestBuy customer service, no one who pre-ordered the digital version of Mass Effect is receiving it