Mass Effect Andromeda

Is Mass Effect Andromeda down?

No problems detected

If you are having issues, please submit a report below.

Mass Effect: Andromeda is an action role-playing video game developed by BioWare and published by Electronic Arts for Xbox One, Microsoft Windows and PlayStation 4.

Problems in the last 24 hours

The graph below depicts the number of Mass Effect Andromeda reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Mass Effect Andromeda Outage Chart 03/24/2026 04:10

At the moment, we haven't detected any problems at Mass Effect Andromeda. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Mass Effect Andromeda users through our website.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Mass Effect Andromeda Issues Reports

Latest outage, problems and issue reports in social media:

  • Blynhelb Blyn (@Blynhelb) reported

    @mr_adrian_rico @CommieKinetic @masseffect I can confirm this was my problem (ï in my name), and this workaround worked for me.

  • Arccyn Arccyn 💜 Vtuber 💙 (@Arccyn) reported

    Computer broken means video pending. I can’t even play mass effect!!!

  • Das_Adii Adii (@Das_Adii) reported

    @masseffect ME 1 is broken in the ME LE... Needs a hot fix asap! unless it's suposed to have the camera going all the way down to the floor and then spin endlessly around shep, while the cursor is invisible in menu...

  • KinoMystbleidd Kino 🦦 (@KinoMystbleidd) reported

    @coalminds @masseffect Combat in 1 is so much better. You can use every weapon without trouble. You can't specialize in them but at least they are useable.

  • DutchNinja47 Matthew Bredahl (@DutchNinja47) reported

    @masseffect anyone else having issues getting into the game? It won’t let me get passed the load screen… Press Any Button, I press button and the game restarts. Please help!! @bioware

  • Xanagear XanaGear (@Xanagear) reported

    @jessyabeb Streamer friend had the same issues. Mass Effect is big hype though.

  • Xboite720 Xboite (@Xboite720) reported

    Big problem... should I finish Nioh 2 first OR start Mass Effect ?! 🤔

  • KinoMystbleidd Kino 🦦 (@KinoMystbleidd) reported

    @KingCage11 @masseffect If you have a wireless headset, disconnect it. Launch a game, then reconnect.

  • deadawaking Allen Smith (@deadawaking) reported

    @bioware I have tried to get into the mass effect legendary edition but I can't get past the logo screen it wants to crash every time on Xbox one please help

  • KinoMystbleidd Kino 🦦 (@KinoMystbleidd) reported

    @Deli_Fresh_38 @masseffect That really is so weird. If anything, I'd just reinstall if your internet speed is fast enough that it won't be a problem. Or just try a full hard reset by holding down power button on the Xbox

  • Skititlez Skititlez (@Skititlez) reported

    @Bernden2 @majornelson @masseffect No problem. I learned this lesson the hard way. If your account barely asks for refunds in a year’s time, the refund process should be really fast.

  • Hawksta1980 HawkstaAFC (@Hawksta1980) reported

    @masseffect can we get a fix for the 5.1 surround sound on ME1 as most audio dialogue is coming from the rear speakers this is the only game on ps5 to do this

  • BBIAJ Takayuki Yagami (@BBIAJ) reported

    @WorkWombatman DV is currently not supported at 4K 120Hz, and disabling VRR doesn't fix it! Also, Mass Effect Legendary Edition is running in Auto HDR, despite not supporting it, and being listed as HDR10 in the Store, resulting in a really washed out image.

  • augustgirl515 Lyn (@augustgirl515) reported

    I'm torn, I have a PS4 that is broken rn (I'm working on seeing if I can fix it), but my PC can only run the remaster Mass Effect collection on probably low graphics (meets the min. requirements); IDK if I should still get it or not. :0

  • KryZeePlays KryZeePlays (@KryZeePlays) reported

    Let us change Audio/Subtitles language! It's unacceptable that we can't play with different voice acting/subtitles in 2021, it was possible in the originals!! FIX IT. @bioware #MassEffectLegendaryEdition #MassEffect

  • hanniwol elisa 🦌 (@hanniwol) reported

    @mythxl i have 5 credits i need left so im doing super speed semester for them rn very close to it 😭 i might go for a masters after but also yeah i feel u dkdhk i also have that problem sometimes but i know mass effect is different for me

  • TheWindJaker jake souls 2: scholar of the first *** (@TheWindJaker) reported

    really want mass effect but still have to finish p5s and play nier......just gamer problems 😔🎮

  • Enundr1 Enundr (@Enundr1) reported

    @iiMajination @JacobLaurenceG @masseffect Mmmm I mean since it's no longer really the same team that made it , but instead the ppl that did andromeda , I think the issues are about on par with their record in regards to launch issues? XD

  • xivueternal eternal 🐣 (@xivueternal) reported

    haven’t had an internet outage in like a year but as soon as I have work it happens lmao okay. getting on mass effect until it’s back up 🤪

  • Lyonsuper Pierre Lyonsuper 💉 (@Lyonsuper) reported

    @masseffect can you fix please for windows user that got a "é" in our user windows name :)

  • l3wisca1 r6.l3w1scal (@l3wisca1) reported

    @EAPlay @masseffect Fix bf5 glitch on ea play

  • Deli_Fresh_38 Delilah Reels ✊🏽🐉🌈 (@Deli_Fresh_38) reported

    @KinoMystbleidd @masseffect I just got off the phone with Microsoft support. I have to wait 24 hours to install the game because of a title issue because I pre ordered.

  • JustanMartinez hey there bois, it’s me, ya demon (@JustanMartinez) reported

    There are so many games i wanna play on stream but not enough tiiiiime A list: RE8 Little Misfortune At Dead of Night Mass Effect?? I also wanna get more time with First Class Trouble heck

  • TMartin0021 Tyson Martin #TeamLarson (@TMartin0021) reported

    @Deli_Fresh_38 @masseffect Main reason I never preorder digital games. Always heard of issues with them, if I preorder it's disc copy.

  • CesarAOssa Cesar Ossa (@CesarAOssa) reported

    @masseffect Unfortunately your autodetection isn't quite getting my 5760 x 1080 config correctly and side of my screen are cut off. But there are no controls/settings that I can find to fix this, why?

  • Fenrir_Furry Fenrir @LonelyLockdownCon 2021 (@Fenrir_Furry) reported

    @OriginInsider, your account set up is ablest af. I jsut want to play Mass Effect but have to quickly work out 15 maths problems just to make an account with your service before I can...

  • StephieSparda ❤🏳️‍⚧️ Stephie 🏳️‍⚧️❤ (@StephieSparda) reported

    Thinking I'll get Mass Effect: Legendary Edition when I'm able to. I want a way to play the original trilogy again that's hopefully less broken than the PS3 versions were.

  • Xboite720 Xboite (@Xboite720) reported

    Big problem... should I finish Nioh 2 first OR start Mass Effect ?!

  • DunstontheLion Dunston the Lion (@DunstontheLion) reported

    That's right, Mass Effect Legendary Edition is out today, and my only computer good enough to run it is still not working and I even have today off. Frickin frackin crap baskets.

  • Xboite720 Xboite (@Xboite720) reported

    Big problems... should I finish Nioh 2 first OR start Mass Effect ?! 🤔