Namecheap Outage Map

The map below depicts the most recent cities worldwide where Namecheap users have reported problems and outages. If you are having an issue with Namecheap, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Namecheap users affected:


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Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Delhi, NCT 2
Leipzig, Saxony 1
Norsborg, Stockholm 1
Timmins, ON 1
Shawinigan, QC 1
Carlsbad, CA 1
Málaga, Andalucía 1
Phoenix, AZ 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Namecheap Issues Reports

Latest outage, problems and issue reports in social media:

  • JanelSGM Janel (@JanelSGM) reported

    1/ Domain Don't use GoDaddy - poor service and overpriced. Try @Namecheap instead. Affordably priced, awesome customer service (real agents that respond almost instantly) and include free WHOIS protection. I prefer .com, .co or .io domains

  • graymagiker Steve (@graymagiker) reported

    @JenDurbent Standard disclaimer: I do not work for Namecheap; I am not affiliated with Namecheap, except as a customer. I do not get any money if you decide to use Namecheap’s services. I am not authorized to make offers or binding agreements on behalf of Namecheap.

  • jfgonzalezm J. Fernando González (@jfgonzalezm) reported

    @Namecheap Hello @Namecheap! Are you experiencing problems on the site after logging in?

  • SafyHallanFarah safy (@SafyHallanFarah) reported

    namecheap won't let me code my own's making me use these ugly templates!!! HELP @Namecheap i do not want to use a template....i want to write my own code. you should give me a blank page option!!!

  • APurpleLifeBlog A Purple Life (@APurpleLifeBlog) reported

    @wafflesonwed @Namecheap Interesting👀!!! How's the uptime? My site goes down for 20 minutes monthly and that's what I'm trying to get away from.

  • samonjoat Samon. (@samonjoat) reported

    @Namecheap @BarterHelp It wasn’t an issue with Namecheap, same issue occurred when I tried to link said card to PayPal... it’s a problem on @getBarterApp end

  • APurpleLifeBlog A Purple Life (@APurpleLifeBlog) reported

    @RethinkRatRace @Namecheap Good to know about customer service! I've talked to NC's Twitter team and they seem awesome. I was actually originally thinking of switching to Siteground, but they doubled their prices (from $500 for 3 yrs to $1K for 3 years) so I'm looking for another option.

  • doug73 Doug (@doug73) reported

    @amy0223 have you been to sites that use their code? its really horrible. press alt-1 to enable screen reader support. Over and over. I'm hoping @NameCheap stops using @AccessiBe soon else I'm going to be moving a lot of stuff somewhere more screen reader accessible.

  • homegirllondon homegirllondon (@homegirllondon) reported

    @Namecheap when I asked if you can help me take down a website with a very similar domain name to mine bought from you, you said NO. I have read your terms and it is clear you can help as it is an abuse of your terms, so why are you not helping me? #investigatenamecheap

  • CluckClank cluck Clank (@CluckClank) reported

    @Namecheap which kind of service are you guys doing: 1) You made 2FA mandatory for all accounts without prior warning 2) Some of our accounts are blocked we can't access them we lost the emails to the account 3) We opened a Ticket for more than 1 month now

  • rolypolyistaken Roly Poly (@rolypolyistaken) reported

    The first time I searched for a domain name, the name was taken and it cost 3-thousand-something dollars, or so I thought. The second time I searched for a domain name, it was on namecheap for $10.29. Was I imagining things the first time I searched? I'll never know.

  • southsidedigit Southside Digital (@southsidedigit) reported

    @goretsky @NamecheapCEO @Namecheap Outside of this period, we may terminate or suspend the Service(s) at any time for cause, which, without limitation, includes registration of prohibited domain name(s), abuse of the Services,

  • southsidedigit Southside Digital (@southsidedigit) reported

    @DevanCollins3 @Namecheap Having a similar issue with a cloned - copy website with the name registered through namecheap but unfortunately namecheap do absolutely nothing whatsoever. It does make you wonder if they are criminals themselves ??? #investigatenamecheap

  • southsidedigit Southside Digital (@southsidedigit) reported

    @ICANN Can you do anything to stop @namecheapceo from allowing criminals to buy domains and then clone other peoples websites. We have contacted @namecheap to take down the criminal domain but they have done nothing

  • samonjoat Samon. (@samonjoat) reported

    @BarterHelp I am having issues finding my namecheap account. Currently getting an “insufficient funds” error even do I have enough for the said transaction on the card

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