Namecheap Outage Map
The map below depicts the most recent cities worldwide where Namecheap users have reported problems and outages. If you are having an issue with Namecheap, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Namecheap users affected:
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E-mail
Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Noida, UP | 3 |
| Burj Ghundai, Balochistan | 1 |
| Greater Noida, UP | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Namecheap Issues Reports
Latest outage, problems and issue reports in social media:
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Ross McKillop
(@rsmck) reported
@jamesholden @RoyalMail @Namecheap Problem is there's plenty of legitimate websites that take that... there's lots of other things to look for. Interestingly most of the kits being used for this can be caught with just /losurez|canvas\.getContext|google\.navigateTo/ and a file length check or a specific 302.
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Meows For Everbody 😸
(@meows4all) reported
@Namecheap No thank you. As soon as you fix what you've messed up, I am transferring my domain out. Namecheap is cheap because its technical support is rubbish.
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janetpak
(@janetpak) reported
@GoDaddyHelp I’m super frustrated with your support! My website is down and the chat reps told me I can transfer the backup to the site again. Now I’m told I have to pay a fee to have it up. Really? I’m going over to namecheap. Your service is really pitiful.
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Jason Kneen
(@jasonkneen) reported
from
Ludgershall, England
@NamecheapCEO @rsmck @Namecheap never said it was hosted by you.
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Richard Kirkendall
(@NamecheapCEO) reported
@rsmck @jasonkneen @Namecheap We are trying to do that but it also requires you guys being patient and understanding the true scope of the problem and both sides of the issue.
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Richard
(@RichardDRJ) reported
@hannahcsmeth @KathRella @Namecheap Very similar one - different URL and the one they sent me redirected to a Google search but I'd guess it only redirected me because my browser profile looks a bit more like a malware scanner than most. Was able to raise a ticket on Namecheap's website which I'd expect to help
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Brian Chamberlain
(@b_chamberlain) reported
@rsmck @Namecheap @urlscanio I gave up reporting this type of stuff to service providers. It's like shouting into a void.
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Richard Kirkendall
(@NamecheapCEO) reported
@DigitalStefan @rsmck @Namecheap We do act on them. Getting one wrong can also be responsible for changing someone's life for the worse. The scope of the problem goes beyond your narrow perception. We need to protect the 99.9% of our customers that are under constant threat, including from bogus abuse reports.
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Wasseem El Wardany
(@WWardany) reported
@Namecheap I'll send the email to your support team now.
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A Leaf On The Wind 🏴
(@ahnlak) reported
@publicbenefituk @rsmck @Namecheap That's great news (although completely ignoring me when I asked them repeatedly about it and taking so long to decide has already lost me as a customer...)
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Ross McKillop
(@rsmck) reported
@urlscanio @Namecheap Yeah that’s a bot handling it almost certainly, they should be able to spot patterns like that. Also there’s a “know your customer” exercise here. They go on about due diligence in disabling them, where’s the due diligence in their own approvals?
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Mithilesh Raichura
(@mbraichura) reported
@Namecheap is your beast mode search down? Searching for desired domain for last 10 min and didn't gave me any results.
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Jason Gore
(@GoreJason91) reported
@Namecheap @Uniswap Hi, I see that the bad site has been revoked, thanks for "double prioritizing" my ticket!
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John Flynn
(@bryne) reported
@calexity i’ve used Namecheap for years and while I haven’t done an extensive ethics audit on them they can’t possibly be as bad as Google
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Charli Gamble
(@charlibydesign) reported
I’m sorry, but y’all are sleeping on Namecheap as a WordPress host. That’s who I use and I love them. Yet I never see anyone suggesting them.
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