Namecheap

Namecheap Outage Map

The map below depicts the most recent cities worldwide where Namecheap users have reported problems and outages. If you are having an issue with Namecheap, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Namecheap users affected:

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Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Noida, UP 8
Bulandshahr, UP 7
Greater Noida, UP 6
Jewar, UP 2
New Delhi, NCT 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Namecheap Issues Reports

Latest outage, problems and issue reports in social media:

  • gennyble genny (@gennyble) reported

    I'll try and write a short thing about this, but here's how you might be able to fix questions like: - Why won't Namecheap let me set a specific nameserver? - Why can't I set a custom nameserver on my .dev TLDs?

  • marcusmhill Marcus Hill (@marcusmhill) reported

    @thepacketrat In fairness to namecheap, yes malware and phish authors seem love them but whenever I've raised a ticket with them about a phish domain it's usually down within the hour.

  • Der_masmid Cheskel Twersky (@Der_masmid) reported

    @Namecheap did all of the above, did not help

  • wpmedic WordPress Medic (@wpmedic) reported

    @thecamiway Were u able to set it up? Bluehost would provide nameservers for you to enter in Namecheap's control panel. That would help point domain to Bluehost servers.

  • DZazzy Dianna Antlocer (@DZazzy) reported

    @Namecheap Trying to get help with hosting. I emailed on Monday and it’s been 3 1/2 days. Can anyone help? Please DM me.

  • geraldschwab Gerald Schwab (@geraldschwab) reported

    @Namecheap I'm concerned I put my trust in namecheap. You guys flagged my account and I have 80+ verified domains on my certificate and I cant reach your customer service to resolve. NO CONTACT!

  • GamingWitHTR Gaming WitH TR (@GamingWitHTR) reported

    @Namecheap My website is down for 10 mins. Do something!

  • Der_masmid Cheskel Twersky (@Der_masmid) reported

    @Namecheap Guy's can you please fix your site?!

  • PAniefiok Life of a Nerd (@PAniefiok) reported

    Startup Pain How you sleep at night and wake up to another problem, shared hosting have had over 7,000+ users, average of 100 / week. So verify, welcome, notification email came off too much due to their terms of not using their host for bulk emails, so @Namecheap thought.

  • UK_Daniel_Card MrR3b00t | walked into a PrintNightmare! (@UK_Daniel_Card) reported

    Tackling service abuse must be a bit of a nightmare…. Don’t get me wrong the idea of not doing something doesn’t fly but what I’m watching @Namecheap do from a turn around POV is great! It’s a funny cyber world we have created on 🌍

  • ronnie35967255 ronnie (@ronnie35967255) reported

    @idclickthat @TheFCA @Namecheap just went down

  • MilaChervenkova мιla 🍩 (@MilaChervenkova) reported

    @Namecheap so, one of my websites is down for the last 4 hrs. For the last 1 h and 15 mins, your representatives are juggling the chat with me, ppl joining and leaving, and basically, no one is helping. Any tips on how should I proceed with your staff so they can actually help?

  • VDukhovni Viktor Dukhovni (@VDukhovni) reported

    @agowa338 @Namecheap Move to another provider, NameCheap leaves reported DNS issues unresolved for years... They operate the largest cluster of domains that suffer TLSA lookup failures, and haven't lifted a finger to try and fix it.

  • shankx Shankar AVSB (@shankx) reported

    @Namecheap As a 14 yr old Namecheap customer with 100+ domains and 7 hosting accounts , I am sorry to say that Namecheap Hosting customer service is bad, with sudden downtimes by their admin team, with no regard for customer's business. And they don't listen to feedback!

  • ScammerRevolts ScammerRevolts (@ScammerRevolts) reported

    @Linux_User1 @Namecheap @GoDaddy Godaddy usually chooses to support scammers from the income they provide rather than putting in the very small amount of time it takes to suspend them.

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