Namecheap

Namecheap Outage Map

The map below depicts the most recent cities worldwide where Namecheap users have reported problems and outages. If you are having an issue with Namecheap, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Namecheap users affected:

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Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Namecheap Issues Reports

Latest outage, problems and issue reports in social media:

  • putersteve Steve is building (@putersteve) reported

    @whoseurneighbor I’ve been using namecheap for a while, i think they’re pretty good. Once, I had an issue with a misspelled domain I purchased, got a hold of their service team, and they took care of it right away. That kind of stuff keeps me around.

  • raphaeltm_ Raphaël T-M (@raphaeltm_) reported

    @b0rk @core Aw that sucks. I've used namecheap for years for many dozens of domains and have been really happy with them. To be fair, I use them mainly as a registrar and immediately set nameservers to CloudFlare. Though I also setup a cheap mailbox for a client and that was good too.

  • Daniel15 Daniel Lo Nigro (@Daniel15) reported

    @Namecheap @djensen47 I just hit the same issue. It seems like this is purely a Namecheap thing, NOT a .es thing. I transferred the domain to another registrar (Hexonet, who Namecheap are just reselling for .es domains anyways) and was able to renew it there at the normal price.

  • TechAugustus Augustus (@TechAugustus) reported

    As a longtime @Namecheap customer, I'd recommend staying away. What used to be one of the best domain registrars now is falsely advertising pricing on their domains, then waiting until you've checked out to change the price to a much higher one. Disappointing.#webhosting #domains

  • symbioquine Symbioquine (@symbioquine) reported

    @Namecheap 1) Thanks for the reply! That would help if enabling 2FA restricted IMAP/SMTP/POP3/etc to only work with Application-specific passwords. However, the current implementation still allows the main account password without 2FA for those services.

  • Daniel15 Daniel Lo Nigro (@Daniel15) reported

    @Javi @Namecheap I just hit the same issue. It seems like this is purely a Namecheap thing, NOT a .es thing. I transferred the domain to another registrar (Hexonet, who Namecheap are just reselling for .es domains anyways) and was able to renew it there at the normal price.

  • symbioquine Symbioquine (@symbioquine) reported

    @Namecheap 2) Of course app passwords do provide some protection on their own in terms of reduced surface area if the app password becomes compromised, but it doesn't address the issue with 2FA that I was describing.

  • fundatoris Philip H. Beauregard (@fundatoris) reported

    @justinbrodeur @HelmSecure ooh. had no idea. should have checked namecheap as I own about 10 domains on their service. thx man.

  • asherwolfstein Asher Wolfstein the Extraordinaire (@asherwolfstein) reported

    @Namecheap This information and using it against the victim to claim that they have already paid for this service and charging even more fees (sometimes exorbitant) that they often convince the victim they can't get out of. My thread explains how I was witness to this firsthand.

  • symbioquine Symbioquine (@symbioquine) reported

    This feels like an especially big bummer because I'm otherwise quite pleased with Namecheap's service as a registrar and recently as an email provider. I can't tell whether this is just an oversight or cutting corners to be able to say "we support 2FA".

  • KarlHenshaw Karl Henshaw (@KarlHenshaw) reported

    @Namecheap Why are Your Device Verification Codes not being sent out? Im trying to renew a Domain and this is ridiculous. Spent ages on Chat with 3 of your colleagues. To be told to send support ticket. This is appalling, loads with same issue going on for Years.

  • NewsletterGlue Newsletter Glue (@NewsletterGlue) reported

    What you need: - Domain (buy from namecheap or porkbun) - WordPress Hosting (buy from siteground or kinsta) - Email service (choose from: MailChimp, MailerLite, Sendinblue, Campaign Monitor, ActiveCampaign, GetResponse)

  • sysmannet Alex Petrov (@sysmannet) reported

    @Namecheap @SattToken Ticket ID#VMU-476-59303 Please take this scam down.

  • StryderScreams a Stryder (@StryderScreams) reported

    @dubstard @nomsolence @Namecheap Namecheap still fails at handling fraudulent domains in bulk. We report about 8 a day mimicking us and their team rather than checking it out, demands proof it is phishing, despite the very clear brand markings that clearly do not belong to attacker with a login page.

  • immikesimmons Mike Simmons (@immikesimmons) reported

    Abysmal customer support at @Namecheap as usual.

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