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Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Namecheap. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Namecheap users through our website.
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Web Tools (50%)
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Domains (25%)
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E-mail (13%)
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Hosting (13%)
Live Outage Map
The most recent Namecheap outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Zionsville |
Hosting | |
| Lake Charles |
||
 Marinha Grande |
Domains | |
 Bengaluru |
Domains | |
 Torrejón de Ardoz |
Web Tools | |
| San Francisco |
Web Tools |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Namecheap Issues Reports
Latest outage, problems and issue reports in social media:
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Adam
(@torontomario) reported
@Namecheap Ty wished the chat support was that helpful.
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Christina Panina
(@ChristinaPanin1) reported
@RickyRockSchool @Namecheap Hi! Christina, Private Email product manager here. Sorry for the trouble. We are putting all our resources to mitigate the issue right now. Unfortunately, it requires an additional hour. All your emails will be delivered with no loss after the maintenance.
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Victoria Savina
(@VictoriaSavina_) reported
@memecoingod @Namecheap Hi, my name is Victoria, I am Hosting Product manager at Namecheap. I am sorry you had such a bad experience with our support team. I will work with them to improve the quality. If you can send me also chat reference, it would allow me to follow up on your case.
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This is eN
(@eNem5000) reported
@brianokumu_ Unless you're talking of VPS or Ded, Namecheap has a cap for email storage on Shared. The worst have ever seen actually. 3GB on individual emails, and 9GB on the entire mailbox 😲 I use the Namecheap Shared for small clients
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eSXEPKg3QHMV
(@ESxep) reported
@LeaLovesUSA @gal_suburban Namecheap = registar like Godaddy. Likely no knowledge of network of sites. WHOIS info using privacy protection = bad lead. I've got your guy, not doxxing / leaving trail on here. @gal_suburban check your DMs, I'll send info privately.
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7 Sisters
(@MzDelphian) reported
Free #Gmail has more regard for me as a product than @Namecheap EMAIL has for me as a customer. Lose. Lose.
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Things Of Marketing
(@thingsofmarket) reported
@Namecheap Hi there, I request your support team to reply fast. There is simple issue and it's been more than a week and your support team just wasting our time. Please resolve my issue ASAP or else reply back that you can't able to resolve. Thanks
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foxandcactus
(@foxandcactus) reported
@Namecheap guys your webmail service being down for 6 hours is completely ridiculous. I had a product launch and can't check customer emails about order combining etc. because I STILL can't access them.
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Gaurav Sharma
(@gaurav_sharma64) reported
@Namecheap I have submit the ticket as well and they are giving same instructions which customer live chat was giving. My website has been down because of this issue. I used evey way to pay and second card as well but all method got declined.
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kadet.eth
(@kadetXx) reported
Namecheap support has been very very ****** today. The attendants are taking forever to reply messages, I have to literally beg for a reply.
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Uche Okoro
(@ucheokorolive) reported
Is Namecheap down? 😑 Someone call Big Chief, please.
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wahome
(@kwahome_) reported
@wambuaden @Namecheap When did you start receiving these spam mails? I think there was a data breach somewhere and people's email addresses (perhaps more) were stolen. When Facebook went down, there was talk of a data breach.
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7 Sisters
(@MzDelphian) reported
@ChristinaPanin1 @plo_grinder @Namecheap Contacted Support. I was told I need to wait until MAINTENANCE was completed. No ETA on that either. It's now 11:00 CST!
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MemeCoinGod
(@memecoingod) reported
@Namecheap No thanks, i have 30+ servers with you guys and your support is insane 45 mins in hold with n nothing in the chat. Over and over again same thing !
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bunny
(@bunnymaid) reported
@Namecheap + @smbc_midosuke Please so something about this #Phish domain. httQs://smbcbintl.com/user_access.php As a customer of the latter, this is about as legitimate as a nine-bob note. ps: @antiphishing_jp should probably be aware of this too.
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Christina Panina
(@ChristinaPanin1) reported
@FrednOllie @Namecheap @foxandcactus Hi! Christina, Private Email Product Manager here. Sorry for this ongoing issue. We are on a final stage of fixing the webmail. No emails will be lost and our IMAP/SMTP are also working - so the emails are accessible through email clients.
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GamezBook
(@BookGamez) reported
…they give you the who is god which is the same as GoDaddy's privacy and protection but here it cost $19 for two years whereas Namecheap is free forever free forever this makes it a no-brainer on why i would always choose Namecheap and on top of that I must say the support…
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Fred & Ollie
(@FrednOllie) reported
@Namecheap @foxandcactus The privateemail web interface is still down? Didn't you have a major outage just a few weeks ago? get your act together!
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Gaurav Sharma
(@gaurav_sharma64) reported
@Namecheap I'm facing issue while renewing the domain from india and it is not supporting my MasterCard. I have used that card many times to buy namecheap services and domain. I have tried all the pay like paypal, account funds but all are failed. I need to renew the domain. Help
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carrol
(@PooranMehta) reported
@JoshuaTitsworth @Namecheap I had the same issue ..I never taught of getting my account back …massive appreciation to @AgentFemiTv for recovering my ..suspended ..locked.. hacked or banned .. disabled account you should check them out too.....✅ .
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Uche Okoro
(@ucheokorolive) reported
@Namecheap Can't login. Backup codes for 2FA aren't working. Friends and clients complaining too.
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rAjanItjJa
(@rajanitjja) reported
@Namecheap @illegalFawn Wow! Just like that u shutdown a domain? I host with u based on recommendations from open source forums (but now that I think about it, that's almost 10 yrs ago) that u r a reliable service, one tweet and you go cancel-culture, shutdown a domain? This is scary 😰 really scary.
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Solyman Jami
(@Jitokeze) reported
@Namecheap Can I switch my email to somewhere other than privateemail? It's been down for over 7 hours, and I'm missing a lot of important emails
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RickysSchoolOfRock
(@RickyRockSchool) reported
@Namecheap sort your email servers out! With no ETA of resumed service we're missing emails and webform comms. Don't you have backup servers to mitigate downtime? #disaster #saturdymorning #fail
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Jul 💎 Simplex Reveries 🤔
(@simplexreveries) reported
An update on my domain issues, if you care: After 10+ days of having email down, no call back on my voicemail and two (useless) reply’s to my support ticket I have moved ALL of my domains to @Namecheap. Super easy to move them and so far so good!
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Joshua Titsworth
(@JoshuaTitsworth) reported
@Namecheap do you guys even help your clients? I have someone who's tried to renew their domain and get access to an account they got locked out of. they submitted a photo to risk management and never heard back and are at risk of losing both of their domains.
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Dave
(@davemrtnz25) reported
1 failed transaction (bad gateway – @Namecheap), and @PayPal decided to charge my card 40+ times since last night. 7usd per transaction. 280usd+ charged for nothing. @AskPayPal
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7 Sisters
(@MzDelphian) reported
Apparently @Namecheap Email, is having #SupplyChain issues, which is costing me/causing me #Coinbase issues! The timing couldn't be worse!
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Yiran Zhao
(@ZhaoYR_722) reported
Finally, on the first workshop day of CSCW21 and after sitting with a rather helpful support person at Namecheap, I fixed the SSL issue of my website. Now, Chrome won't popup a red warning when I (or anyone) opens my website!
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MemeCoinGod
(@memecoingod) reported
@Namecheap Worst support in history!