Namecheap status: hosting issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Namecheap users through our website.

• E-mail (36%)
• Hosting (27%)
• Cloud Services (18%)
• Domains (18%)

Live Outage Map

The most recent Namecheap outage reports came from the following cities:

City	Problem Type	Report Time
Township of Evan	Cloud Services	4 days ago
Chhindwāra	Domains	17 days ago
Panamá	E-mail	29 days ago
Cochabamba	Domains	29 days ago
Cochabamba	E-mail	29 days ago
Bogotá	E-mail	29 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Namecheap Issues Reports

Latest outage, problems and issue reports in social media:

• 
  KP (@thisiskp_) reported 3 minutes ago

  Ok this will sound like a hyperbole post but it’s not I have been using Instinct, the new AI assistant and it just found me ~$700/yr in subscriptions I forgot I was paying for. Real things it did: • Audited my Gmail and mapped every recurring subscription: ~$290/mo I wasn’t fully tracking • Found a “Universal TV Remote” app billing me $5.99 PER WEEK. That’s $311/yr for a remote app. Killed • Cancelled my AARP auto-renewal end to end: logged in, navigated the account, verified the confirmation screen • Flagged that my AAA membership ($121/yr) was duplicative because Geico already covers roadside. Cancelled that auto-renewal too • Caught a domain auto-renewing for $76 the next day and turned it off in Namecheap the night before • Found Suno at $30/mo I barely used. Downgraded to $10 • Sends me my kid’s school lunch menu every night at 7pm without me asking • Told me my car needed an emissions test before tag renewal, and that the deadline falls on my birthday. Saved a wasted trip • Built and deployed a tic tac toe game to my Netlify in ~10 min • Deployed a directory of 46 personal site previews to my Netlify • Designed 4 creative directions for my sister’s film studio site, then built the full site on the winner • Pulled my Netlify team ID from my personal account when I needed it Total: ~$700/yr in zombie subscriptions gone, plus a few hours of errands I never did. The underrated part isn’t the doing. It’s that it noticed things and proactively suggested what to do. Plus the UX was chef’s kiss This is about instinct. co, the app that’s all the rage on X lately Not a sponsored post nor am I an investor just a fan and early user

• 
  Felix (@Reezxy23) reported 4 minutes ago

  There has never been a cheaper time to build. Claude = coding. ($20/mo) Supabase = backend. (Free) Vercel= deploying. (Free) Namecheap = domain.
($12/yr) Stripe = payments. (2.9%/
transaction) GitHub = version control.
(Free) Resend = emails. (Free) Clerk = auth. (Free) Cloudflare = DNS. (Free) PostHog = analytics. (Free) Sentry = error tracking.
(Free) Upstash - Redis. (Free) Pinecone = vector DB.
(Free) Total monthly cost to run a startup: ~$20

• 
  Don MAGA (@DonMAGA2024) reported 7 minutes ago

  @TwistedFocus99 @Namecheap Cost effective. And mostly stable with responsive customer support. While we've had systems issues before, this was a major **** up.

• 
  AI Genesis (@AIGenesis_) reported 8 minutes ago

  - Claude = coding. ($20/mo) - Supabase = backend. (Free) - Vercel = deploying. (Free) - Namecheap = domain. ($12/yr) - Stripe = payments. (2.9%/transaction) - GitHub = version control. (Free) - Resend = emails. (Free) - Clerk = auth. (Free) - Cloudflare = DNS. (Free) - PostHog = analytics. (Free) - Sentry = error tracking. (Free) - Upstash = Redis. (Free) - Pinecone = vector DB. (Free) Total monthly cost to run a startup: ~$20 There has never been a cheaper time to build.

• 
  Eradicating illegal website (@JakawaEIWHunter) reported 9 minutes ago

  @spaceship @Namecheap domain reminder[.]me/mwttutama is registered with your service, please suspend it immediately.

• 
  Ahsan Parwez (@AhsanParwez) reported 9 minutes ago

  @codewith55 none, both have become worse, NameCheap had the worst downtime some time ago that proved they don't have redundancy plan if entire datacenter goes down.

• 
  Karim Abd Alwhab (@karem_alwhab) reported 12 minutes ago

  @Namecheap uh oh, namecheap hosting.. down again?

• 
  handygas (@handygas) reported 12 minutes ago

  @Namecheap loses power in Phoenix due to a storm has to shut down the system to avoid any further damage. Shutting down websites access to all sorts of features it's almost like @Tesla_Megapack doesn't exist in the world. What the heck?

• 
  Farmercologist (@farfesadee) reported 14 minutes ago

  So apparently, Contabo newly introduced a free firewall feature which was enabled on the account and as a result, every incoming traffic was being dropped. More so, the issue Namecheap had last Thursday affected our domain as well, the DNS record completely stopped communicating with the server’s public IP. All issues fixed💯💯💯. Now I can rest😒😒😒 This is one of the things you get for working as a Bsckend Engineer.

• 
  mmdhsrc (@mmdhsrc) reported 15 minutes ago

  @Namecheap Namecheap is a truly terrible company. They charged me for the PrivateSSL service which is part of a hosting plan I was planning to cancel before the billing date. When I asked for a refund, they said the charge was non-refundable. It’s a rip-off.

• 
  Lauren (@Lorncat) reported 19 minutes ago

  @JulianPhoenix2 @NamecheapCEO He can’t do that. It’s too big of a loss and they would go bankrupt (ideal though — this company is a hazard to businesses, especially essential service ones). One solution is Namecheap credit which matches our reported losses, plus a split of his salary between us all.

• 
  VictualBro (@Victual_Bro) reported 19 minutes ago

  @Namecheap Privateemail down... not like I have work to do or anything.

• 
  Richie Young (@Poor__Old) reported 19 minutes ago

  An underrated part of doing your own thing is all the tangential skills you learn. Just had a client from last year hit me up because their website was not showing online. Getting a "1001 error". Something about Cloudflare. Site built through carrd. Hosted on namecheap. Both renewed in the past year. Carrd reset to "offline draft". Namecheap added another DNS record. And it toggled ' on for the existing records. Carrd has its own ceriticate of security, so the toggles and extra DNS record were creating a problem. Honestly, I can't speak it the lingo exactly. But I knew the language enough to trouble shoot, find another back door tab in Carrd, and troubleshoot the problem. Site back up this morning. With a little help from the AI lords and the ability to speak(screenshot) the problem, it's all better now. Good start to the day. Especially after the little one was up from 11-2 last night!

• 
  The Life & Times of ... (@BROaDWaYJiM) reported 20 minutes ago

  @Namecheap Needing support.

• 
  VictualBro (@Victual_Bro) reported 24 minutes ago

  Appears that @ProtonMail is down for the same exact reason that Namecheap was down last week. Curious. Cyber attack? "Identified - We have identified a critical cooling failure in our Frankfurt datacenter. We are currently in the process of shifting traffic to our backups sites."

• 
  Richard Kirkendall (@namecheapceo123) reported 24 minutes ago

  @a_shimanski @Namecheap Sorry about that and I agree, we could have postponed this until next week especially after the recent outage.

• 
  xyz.xyz (@xyz) reported 26 minutes ago

  Learn more about this @namecheap customer by following @PerceptronNTWK . #DecentralizedAI #DataInfrastructure #AIM

• 
  Jai (@jai_ozzie) reported 29 minutes ago

  3/3 Unfortunately, Namecheap’s response has been to minimise the impact, hide behind what its systems recorded, and offer a token $10 credit. @NamecheapCEO — is this genuinely the level of accountability you believe Namecheap should demonstrate after a major outage?

• 
  David Silva Smith (@DavidSilvaSmith) reported 29 minutes ago

  @Namecheap when I used openclaw I used a different DNS service that had API/console access, I forget and I could delegate permissions to it. Worked great, but I couldn't switch from ya'll :)

• 
  Gregg (@EmpiricalFBA) reported 32 minutes ago

  @alijcar @Namecheap We're noticing issues again too

• 
  SoccerGuy (@SoccerGuyUS) reported 37 minutes ago

  @levelsio @Cloudflare Namecheap is awful. Anyone looking for a better Google Domains (since they rug pulled) alternative: Porkbun.

• 
  Bhavya | PM | Design Engineer | Framer Partner (@bhavyapandya07) reported 41 minutes ago

  Update: EasyWP and some services were fully back online around 1:20 PM IST on Aug 14 roughly 19 hours after I posted this. The whole Namecheap outage was fully resolved on around 15 AUG 5AM IST.

• 
  Kevin Guaman (@KCG3D) reported 41 minutes ago

  i genuinely did not get the "hype" for this AI assistant called Instinct. if you have Codex or Claude, you can technically do everything it does. BUT, the problem is you need to download an app to your machine, make sure you got data/wi-fi, ask Computer Use to get it done, etc. Instinct just turned off auto renewal in Namecheap for a website for me. my first WOW moment was that it has it's own Vault, asked me for my password (like 1Password) and just got **** done for me. i don't know if i fully trust it yet, but it got it done over iMessage, accurately, in less than a minute, and sent a screenshot.

• 
  Feyijimi Emmanuel Olubiyi (@emmalexing) reported 46 minutes ago

  @Namecheap @Namecheap How can a database file of a website disappear when the database user is intact?, I need an explanation, yet you refuse to provide support when this is caused by you

• 
  Dodin Dodan Jr. (@pardiezzi) reported 48 minutes ago

  @Namecheap I am having issues with renewing my domains. Checkout says my cc is not valid, but i cannot find any problems as it is my default and previously used card.

• 
  mgear (@unitycoder_com) reported 52 minutes ago

  @HostGator suddenly charged ~103% more for my website hosting, have used HG for 15 years, with about same price all the time.. now doing transfer to @Namecheap to try them instead! *with free migration service!

• 
  Ahmed Wajid (@ahmedwajjid) reported 53 minutes ago

  @Namecheap is seriously the worst domain provider u could choose. It’s so glitchy and the UI is so 2010s (******) They really weren’t lying with that name lol

• 
  Brand (@Brandslewaa) reported 53 minutes ago

  This raises serious questions about customer privacy, access controls, and internal security practices. I believe Namecheap should investigate this incident and provide a clear explanation of what happened and why those commands were executed.

• 
  Moh Adiahn (@adiahnn) reported 53 minutes ago

  @Namecheap, this is honestly unacceptable. I was told that because I chose to buy another hosting plan instead of renewing my current one, your team could not help me move my DNS records and that I would have to do everything manually because of a “policy.” I asked a very simple question, Where is this policy stated so customers can see it before making a purchase? Your agent kept me waiting while supposedly gathering the information, then sent me a completely unrelated page about hosting discounts. After questioning it again, I was eventually told the policy information is not available through any external link. So let me understand this, there is supposedly a policy that affects what support customers can receive after making a purchase, but customers cannot see or verify that policy before spending their money? How is that transparency? I feel genuinely cheated and undervalued as a customer. The issue isn't just the DNS migration anymore it’s being given questionable information, having my time wasted searching for a policy that apparently isn't publicly available, and then being expected to simply accept it. Customers deserve clear information before making purchasing decisions, not hidden policies explained only after money has been spent. @Namecheap, please look into this. I have trusted your services, but experiences like this are exactly why customers start seriously considering alternatives. @NamecheapCEO Do better.

• 
  NameBio (@NameBio) reported 60 minutes ago

  Sales With History 📈 EXPY․com sold for $19,500 at DropCatch - up from $2,667 in July 2019 at NameJet. 📈 MintJobs․com sold for $7,000 at Atom․com - up from $310 in December 2015 at NameJet. 📈 GridStem․com sold for $4,888 at Afternic - up from $1 in July 2026 at GoDaddy. 📉 FutureFactor․com sold for $809 at GoDaddy - down from $8,500 in March 2019 at Sedo. 📉 Bitcoin-Casino․com sold for $398 at Namecheap - down from $10,000 in December 2019 at Sedo. Yesterday's Word Cloud + TLD Breakdown 👇