Namecheap status: hosting issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Namecheap users through our website.

• Hosting (57%)
• Domains (43%)

Live Outage Map

The most recent Namecheap outage reports came from the following cities:

City	Problem Type	Report Time
Tuxtla	Domains	2 days ago
Centerville	Hosting	2 days ago
Noida	Domains	14 days ago
Purmerend	Domains	23 days ago
Istanbul	Hosting	24 days ago
Charleston	Hosting	24 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Namecheap Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Chidi inyama (@chidimarvel) reported 1 minute ago

  @RaenestApp trying to make a payment on namecheap, getting insufficient balance error when there are funds on my card. Please what is going, your support has not replied livechat for hours

• 
  Mr. Niba (@Nousername_ah) reported 4 minutes ago

  I’ve usually had very good experiences with @Namecheap and their customer service but today I have been on with a live agent for more than 30 mins and they can’t resolve my issue after wasting my time they are now transferring me to a different department. SMH

• 
  Big-Abdul (@BigAbdulWeb3) reported 6 minutes ago

  - Claude = coding. ($20/mo) - Supabase = backend. (Free) - Vercel = deploying. (Free) - Namecheap = domain. ($12/yr) - Stripe = payments. (2.9%/transaction) - GitHub = version control. (Free) - Resend = emails. (Free) - Clerk = auth. (Free) - Cloudflare = DNS. (Free) - PostHog = analytics. (Free) - Sentry = error tracking. (Free) - Upstash = Redis. (Free) - Pinecone = vector DB. (Free) Total monthly cost to run a startup: ~$20 There has never been a cheaper time to build.

• 
  Adel Bucetta (@adelbucetta) reported 7 minutes ago

  @rozzabuilds usually buy from registrar first, then use a registrar-agnostic service like cloudflare for namecheap or google domains. don't need another middleman between me and my registrars

• 
  WP Websites (@WebsitesWp) reported 10 minutes ago

  @katerleonid None. *Godaddy-pricy, had market place problems. *Hostinger+cloudflare-wouldnt use, not their niche *Namesilo-had major security incident, noone cared. *namecheap-not cheap, cluttered UI, intrusive upsells *spaceship-cheaper than internetbs, terrible UI

• 
  Shubh Jain (@shubh19) reported 11 minutes ago

  real monthly infra cost of a solo SaaS in 2026: - Supabase free: ₹0 - Railway starter: ₹800 - Resend free (3K emails): ₹0 - Cloudflare free: ₹0 - UptimeRobot free: ₹0 - Sentry free (5K errors): ₹0 - PostHog free (1M events): ₹0 - Vercel hobby: ₹0 - Namecheap domain: ₹900/year - Anthropic API (light usage): ₹500–2K total: under ₹2,000/month the "I can't afford to build" excuse died in 2024. what's the real reason?

• 
  Jack Robert (@neutronmesh) reported 11 minutes ago

  @chrisjfranko @Namecheap Seriously, I pick today to change MX records and this thing has been down for hours.

• 
  Arsi Hoxha (@ArsiHoxha_) reported 12 minutes ago

  @adahstwt Namecheap for years then switched to Cloudflare and never looked back. no markup, no upsells, no drama 🫶

• 
  Tung 🟠🔴 ⚔ (@Tng40234067) reported 12 minutes ago

  Imagine losing your online identity due to a registrar issue. This happens because centralized registrars like GoDaddy or Namecheap essentially rent domains to users, who have limited control over their ownership. If the registrar suspends, seizes, or loses the domain, the user is left with nothing. Doma Protocol solves this by tokenizing domains, allowing true ownership and transferability. * Tokenized domains are stored on-chain * Transferable without registrar involvement * Owners have full control over their assets This shift in domain ownership dynamics has significant implications for the future of online identities and assets. With a total network value of $27.52M and 48,421 wallets holding tokenized domains, the foundations of a new paradigm are being laid. A new era of digital ownership is unfolding. @domaprotocol @D3inc #Web3Domains

• 
  Adam Maysonet (@synozeer) reported 16 minutes ago

  @TopShelfNames @spaceship If someone typed in the domain in their browser bar, they would have seen an Afternic lander. The person instead searched for the domain on Namecheap/Spaceship and bought it that way (aka. reg path), so they may never have even seen the lander.

• 
  Baber Rizvi (@BaberRizvi) reported 18 minutes ago

  @NamecheapCEO namecheap support on live chat keep asking for money just to reboot the server which is already down and they can't explain why it's down. We paid for reboot and server is still down now they are asking more money. This is insane. We are already paying for subscription and suffering business loss and they can't even tell us why our server is down for over 2 days now. Server down means all our websites are down and we can't run business. Need HELP

• 
  Emmanuel Onuoha (@waverchocs) reported 18 minutes ago

  On this, social media is a powerful tool. I never tagged Namecheap support, but they sent me a mail offering to help address my issues. Figured I will be getting back my domain name. Good to know. And shoutout to the team at Namecheap whoever is in charge of support. That’s how you run a major company. Taking lessons from this as a founder.

• 
  Christopher Franko (@chrisjfranko) reported 18 minutes ago

  @Namecheap Oh ****... Nice! I thought I was tripping.

• 
  Álvaro Trigo 🐦🔥 (@IMAC2) reported 20 minutes ago

  @levelsio Yeah moving all my domains to Cloudflare too. Namecheap ui and price sucks now .

• 
  🛡️Shir Khorshid Noor Cyber Unit🛡️ (@FriendOfTheInst) reported 22 minutes ago

  Sponsored search results are not a trust boundary. A fake ChatGPT download campaign used brand impersonation, malvertising, shared-link abuse, cloaking, platform-specific payloads, CAPTCHA gating, Electron packaging, JavaScript obfuscation, and staged execution to deliver malware to Windows and macOS users. This is not merely another fake download page. It is a clear demonstration of how attackers exploit trust across multiple layers: • Trusted brand • Trusted search flow • Trusted-looking ad placement • Trusted-looking domain patterns • Trusted UI/branding • Trusted installer frameworks • Trusted code-signing assumptions • Trusted AI platform sharing features What happened: Attackers promoted a fake OpenAI/ChatGPT download experience using the domain: openew[.]app The site copied OpenAI-style branding and offered download paths for: • Windows • macOS • Chrome extension The Chrome extension path linked to a legitimate ChatGPT-related extension, further increasing perceived legitimacy. The Windows and macOS download paths delivered malware. Attackers also abused legitimate ChatGPT shared conversation links, including chatgpt[.]com/s/ pages, to host fake outage or download pages. A link hosted on a trusted domain can still deliver attacker-controlled content to users. The campaign employed cloaking and conditional rendering: automated scanners and analysis tools were shown benign content, reportedly an unrelated AR/VR company site, while real browsers received the malicious ChatGPT-themed download experience. That is the key lesson: A trusted domain, HTTPS padlock, sponsored ad, or polished UI does not equal a safe download. Why this campaign matters: Victims were not browsing dark web forums or downloading cracks. They were searching for a legitimate AI tool. That is why malvertising is effective: it targets high-intent users at the exact moment they are ready to install software. The campaign turned normal user behavior into an initial access path. Windows chain: The Windows payload was distributed as: Chat_GPT.exe Reported SHA-256: 56CC26E88C064B0C423AA8AD6530E58F91D1E4D28FAB1A8BCEDEF16A6582B4D2 Additional reported Windows hash: c9e0e6985dca3a179c9bdea4e7b38f7dc57fe00ecedc2fd634256fc53bf2de2d Important: hashes are useful for triage, not sufficient for defense. Campaigns rotate samples. Hunt behaviorally. Windows technical observations: • Installer built with Inno Setup • Electron-based application • Chromium runtime components • resources\app.asar archive • Large obfuscated JavaScript payload identified as winter.js • Hex-encoded strings • Dynamically resolved functions • Control-flow obfuscation • Event-driven execution • CAPTCHA gating before core behavior • Inner Electron payload (App.exe) launched after installation • PowerShell spawned after CAPTCHA completion Observed PowerShell pattern: -ExecutionPolicy Unrestricted -Command - That trailing dash matters. It suggests commands may be supplied through standard input rather than appearing directly in the process command line. This reduces the value of command-line-only detection and makes process-tree and behavioral monitoring much more important. Static red flags: The filename suggested ChatGPT, but embedded metadata reportedly identified the installer as: PovariEGLESVapp Setup The executable was signed by: F.F.A.P. Hurkmans Beheer B.V. That publisher does not align with OpenAI or ChatGPT. Important reminder: a valid code signature does not mean software is safe. It only confirms that the file was signed by a certificate and has not been modified since signing. It does not establish that the software is legitimate or authorized by the brand it imitates. Additional Windows indicators: • App.exe SHA-256: D9AD44D43E57B870793FA5CF7FB3A813990D0CBD0C7087BDE70A5E61FB1F1FE6 • Unexpected Chromium/Electron profile: %APPDATA%\Satoshi • Additional reported path: %APPDATA%\LeronApplication • Reported Electron/Node capabilities: systeminformation, child_process, os, fs, zip-lib, Those modules indicate a capable execution environment: system discovery, file access, archive handling, process execution, and network communication. macOS chain: The macOS payload was delivered as: ChatGpt.dmg Reported SHA-256: 7E5B708F6659B1FAD3AAE7B589A706434FBF21708AEEC5AF5910189B96E25FEF Additional reported macOS hash: c0919e1999eaee67e67aeda0287722775afb04e9a9a0f727928b4d11265fb70b The macOS malware is reported as Odyssey Stealer, a fork of AMOS / Atomic Stealer. Reported macOS targeting includes: • Browser passwords • Browser cookies • Saved logins • macOS keychain data • Telegram sessions • Cryptocurrency wallet directories • Desktop/Documents files with sensitive wallet/key extensions • Ledger Live • Trezor Suite • Exodus • Electrum • Sparrow The most dangerous macOS behavior: Wallet replacement. The malware reportedly attempts to replace legitimate wallet-related applications with trojanized versions. That means a victim may later open what appears to be their normal wallet app, but actually launch an attacker-controlled version. That is not only credential theft. That is long-tail financial compromise. Infrastructure: Reported malicious domain: openew[.]app Reported infrastructure includes: 144[.]172[.]104[.]205 188[.]137[.]246[.]189 192[.]253[.]248[.]181 172[.]94[.]9[.]250 Infrastructure notes: • Recently registered domain • Namecheap / registrar-servers infrastructure reported • RouterHosting infrastructure reported • Passive DNS linked infrastructure to other suspicious or malicious domains • .app domains require HTTPS, so browsers show a padlock The padlock only means the connection is encrypted. It does not mean the site is legitimate. Detection opportunities for defenders: 1. Newly created executables launched from Downloads, Temp, or other user-writable paths 2. Trusted-brand filenames that do not match embedded metadata 3. Installer publisher mismatch: filename says ChatGPT, signer is unrelated 4. Electron apps spawning scripting engines: powershell.exe cmd.exe osascript bash sh zsh 5. PowerShell with: -ExecutionPolicy Unrestricted -Command - 6. Unexpected Chromium/Electron profile directories, such as: %APPDATA%\Satoshi %APPDATA%\LeronApplication or other anomalous Electron profile paths 7. app.asar archives containing large obfuscated JavaScript bundles 8. CAPTCHA or user-interaction gating before malicious behavior 9. Newly registered domains impersonating major software or AI vendors 10. Users installing software from ads instead of official vendor channels 11. Suspicious wallet-app replacement attempts on macOS 12. Post-install network traffic to low-cost VPS infrastructure 13. Legitimate AI sharing URLs that render fake support, outage, update, or installation pages 14. Download pages that show different content to scanners than to real browsers The key defensive point: Do not build detections only around hashes or static strings. This campaign reduces the value of static analysis through: • Obfuscation • Runtime string construction • CAPTCHA gating • Electron packaging • Conditional execution • Cloaking • Staged payload behavior • Shared-link abuse on trusted domains The better approach: • Behavioral detection • Process-tree monitoring • Parent-child process analysis • Script-engine execution monitoring • Browser/download source telemetry • Application control • Newly registered domain monitoring • Publisher and metadata validation • EDR detections for Electron-to-shell execution • Monitoring for AI-platform shared links used as delivery pages • User training focused on sponsored-result and fake-download risk For users: Only download ChatGPT from official OpenAI channels or the Microsoft Store. Do not install software from ads, mirror sites, download portals, unfamiliar domains, or fake support/outage pages. If you installed a “ChatGPT” app from an ad or unfamiliar page: Use a clean device and: • Sign out everywhere from important accounts • Change passwords, starting with primary email • Rotate API keys, SSH keys, cloud credentials, and tokens • Revoke active sessions for email, GitHub, cloud, Discord, Telegram, crypto exchanges, banking, and password managers • Move crypto funds from a clean device • Do not open Ledger/Trezor apps on a potentially infected Mac • Monitor financial accounts • Reinstall the OS • Notify IT/security immediately if it was a work device For AI vendors and platform owners: This is now part of the product security perimeter. Brand impersonation, malicious search ads, fake download pages, clone domains, and abuse of shared AI content are active distribution channels. Practical controls: • Make official download links easy to find • Monitor sponsored ads for brand abuse • Monitor newly registered lookalike domains • Detect abuse of shared-content features • Run takedowns quickly • Publish clear download guidance • Provide signed-installer verification guidance • Coordinate with search/ad platforms • Alert users when major impersonation campaigns are active Bottom line: Attackers are not just exploiting ChatGPT. They are exploiting the trust, urgency, and confusion around fast-moving AI adoption. Today it is ChatGPT. Yesterday it was another AI tool. Tomorrow it will be the next trending product. The malware can rotate. The domain can rotate. The payload can rotate. The brand can rotate. The infrastructure can rotate. The defensive mindset must rotate too: From: “Is this file known bad?” To: “Is this behavior legitimate for this software, this publisher, this user, this source, and this execution context?” That is the difference between signature-based reaction and modern detection engineering. Analysis draws on reporting from Malwarebytes Labs, Evalian SOC, Push Security, BleepingComputer, CybersecurityNews, and OpenAI documentation. #CyberSecurity #Malvertising #ThreatIntelligence

• 
  Hackology (@Hackology) reported 22 minutes ago

  Namecheap is facing some issues or their hosted sites are down ? @Namecheap

• 
  Shay Ben Shabtay שי בן שבתאי 🇮🇱🏳️‍🌈 (@Shay_Benshabtay) reported 23 minutes ago

  @pcshipp Cloudflare or vercel Never namecheap and godaddy

• 
  Tommy Thomas (@0xTommyThomas) reported 25 minutes ago

  @adahstwt I’ve been using Namecheap for a while now, generally good integrations with other apps which make it easy to use. Pork bun is pretty decent too Will never understand why godaddy is called godaddy lol Squarespace in my experience is the most annoying to deal with for domain management tbh

• 
  Gamingtronium (@Gamingtronium) reported 26 minutes ago

  @bybydev Never tried namecheap! 🤧

• 
  مركز مهارات الإبداع للتدريب (@cstcksa) reported 32 minutes ago

  @Namecheap Unfortunately, we have had an extremely poor experience with the current hosting provider. Despite multiple attempts to communicate through email and official support channels, we have received no response regarding our inquiries, technical support requests, or account management matters. The complete lack of communication and customer support has caused significant operational difficulties and has negatively affected the management of our website and educational platform. This level of service raises serious concerns about the provider's reliability, professionalism, and commitment to its contractual obligations. We respectfully request an immediate response to our pending requests and a prompt resolution of all outstanding issues. If the company is unable or unwilling to provide the required support, we request full cooperation in transferring the hosting account and related services to an alternative provider without further delay.

• 
  Mohit (@codewith55) reported 34 minutes ago

  Total monthly cost to run a startup: $20 - Claude = coding ($20/mo)💲 - Supabase = backend (Free)✅ - Vercel = deploying (Free)✅ - Namecheap = domain ($12/yr)💲 - Stripe = payments.(2.9%/transaction)💲 - GitHub = version control (Free)✅ - Resend = emails (Free)✅ - Clerk = auth (Free)✅ - Cloudflare = DNS (Free)✅ - PostHog = analytics (Free)✅ - Sentry = error tracking (Free)✅ - Upstash = Redis (Free)✅ - Pinecone = vector DB (Free)✅ There has never been a cheaper time to build

• 
  🔥Sven ☠ 2157🔥 (@Sven2157) reported 37 minutes ago

  I have several website issues today, since I switched to @Namecheap from @GoDaddy & GLAD I DID! Took less than 5 min to assess the issue with NC. GD would have me on hold for 1-4 hours, AND STILL NOT FIX ANYTHING! Bob Parsons would be ashamed! Global CPanel/WHM outage.

• 
  Dante (@thedntx) reported 37 minutes ago

  @TTrimoreau Porkbun if u want clean interface. Namecheap for bundles. Never godaddy, thats 2010 behavior.

• 
  Cemal Coban (@uzakyolkaptani) reported 41 minutes ago

  Why @Namecheap Live Support need always 5-10 minutes before speak with you ?

• 
  nicolasexc (@nicolasexcc) reported 48 minutes ago

  I'm a Global Admin locked out of my M365 tenant due to MFA with no recovery methods. Error 500121. I own the domain (registered in Namecheap) and can verify via DNS. Need urgent help resetting MFA. @MicrosoftHelps

• 
  Milan (@milanm_) reported 50 minutes ago

  @levelsio @Cloudflare I don't like Namecheap neither (their DNS setup sometimes causes my browser to freeze). But so far all domain providers I tried were generally ****, so I kind of made peace with the fact that they all suck. Why is @Cloudflare different?

• 
  Bennico (@baro0xx) reported 51 minutes ago

  @Namecheap Fix your servers!!! 33% packet lost to 8.8.8.8 is unacceptable even for a server in Africa. Your tech support telling me to reboot and change hostname. They clueless. This is a serious production software. Fix your servers and educate your tech support!!!

• 
  Edison (@CodeEdison) reported 52 minutes ago

  GitHub — version control (free) Claude — coding ($20/mo) Namecheap — domain ($12/yr) Cloudflare — DNS (free) Vercel — deploy (free) Clerk — auth (free) Supabase — backend + database (free) Upstash — Redis (free) Pinecone — vector DB (free) Resend — emails (free) Stripe — payments (2.9% per transaction) PostHog — analytics (free) Sentry — error tracking (free) Total cost to run a startup: ~$20/month No servers. No DevOps team. No funding required. Just an idea and WiFi. There has never been a cheaper time to build. 🚀 Today is the best time to bet on yourself and build the things ⭐

• 
  O.G Obinna (@Obinna_Gates) reported 53 minutes ago

  @tomilola_ng @timithechef I’ve used hostinger way back in 19/20, Dreamhost VPS 22/23. I stuck with namecheap for their customer support. It’s the best & cheapest.

• 
  🇬‌🇱‌🇦‌🇸‌🇰‌🇮‌🇩‌ (@GLAsk1d) reported 55 minutes ago

  @TheTrunkTales @Namecheap Not at my PC rn so I can't check, but those all resolved to a login portal? 😳