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Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Namecheap. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Namecheap users through our website.
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Domains (33%)
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Web Tools (33%)
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E-mail (11%)
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Cloud Services (11%)
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Hosting (11%)
Live Outage Map
The most recent Namecheap outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Guayaquil |
Cloud Services | |
 Zürich |
Domains | |
 Zionsville |
Hosting | |
| Lake Charles |
||
 Marinha Grande |
Domains | |
 Bengaluru |
Domains |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Namecheap Issues Reports
Latest outage, problems and issue reports in social media:
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Josip Crnković
(@jcrnkovic95) reported
Hey @Namecheap, I can't seem to sign in. I have 2FA enabled and when I enter my username/password, I should get redirected to the 2FA verification page, but it just keeps redirecting forever.
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vasilis stamos
(@vstamos_) reported
Hey! You know @Namecheap provides backups of your site with NO guarantee , for internal use only !!!! Everybody go to @Namecheap !!!!!! Way to go !!!!! #hosting my worst ever experience !!!!
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Pramod🔸️Front-end Dev & More🔸️
(@Pradj7) reported
@Namecheap Namecheap down! 😶
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chidindu
(@Thechidindu) reported
I really love @Namecheap's customer care Zero stress 😩
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Mallory Leigh
(@MalloryLeigh78) reported
@Namecheap Help!!!! I can’t login to my account - just get pointed to another login screen. And my DNS is now pointing to my old website!!!
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💜 f*ggoth 💜
(@f_ggoth) reported
god namecheap **** OFF stop getting my hopes up by listing domains at $9 and shooting up to $650 when it hits the cart bc you decided it's "premium"
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Senthil Rajendren | Web developer & Domainer
(@SenthilRajendrn) reported
@Namecheap Few of my domains are missing and your support asking me to refresh them until I find them in the account. Where are my domains? Also employ someone who can really understand what domain name is. #Domains #ScamAlert #domaintheft
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vasilis stamos
(@vstamos_) reported
@Namecheap it’s like your support … random answers , random likes … ooooo do not forget and backups of your site with NO guarantee for internal use only !!!!!!!
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Senthil Rajendren | Web developer & Domainer
(@SenthilRajendrn) reported
@Namecheap Your support asked to try other computers. I tried 2 ISPs, 5 devices, and 3 browsers (& incognito too). They said my domains are safe with you. But aren't they mine and why it is not in my account?
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Atul Kumar
(@techofweb) reported
@Namecheap unable to open your website here in India... I knowsome ISPs have blocked you but by when i will be abel to login namecheap. Please sugegst #namecheap
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Senthil Rajendren | Web developer & Domainer
(@SenthilRajendrn) reported
After a long 1 hour 40 minutes chat, the excellent support team of @Namecheap told me that they the domain is safe with them,but not in my account. did this happen before? I am having this issue for the 2nd time and Namecheap stealing our domains? #domain #domainnames #ScamAlert
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Christian Desrosiers
(@reallymemorable) reported
@velaatpub @Namecheap I have been a GoDaddy customer for literally 10 years. The last 6 months have seen an atrocious decline in service quality. Earlier this month, they broke my email out of the blue, forcing me to spend 5 hours on support calls to resolve it.
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Bello.wp (The WordPress Guy)
(@Bellotheblogger) reported
@charafmrah I may sound like a rookie but for my personal sites and staging sites for clients work, I have never been able to move myself away from @Namecheap for any kind of hosting. Their superb customer service won’t let me.
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🅓🅞🅜🅐🅘🅝🅖🅤🅨
(@DomainGuyUK) reported
@abmakrani TY Abdul. Good to hear your perspective. I like a lot about what they do, but the recent issues have caused a little concern. My better quality domains are about 30% Dynadot 50% Godaddy 20% Namecheap. Sav are mainly handreg and smaller buys.
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Ghost.idle - Creating AI/SEO content
(@Ghost_idle) reported
3. Choose a Host Focus on the following: Security - you must get an SSL Certificate Server Location - Make sure you server is located in the country you are sending traffic to. Support - 24/7 Is a must just in case something happens. I use Namecheap others are available.
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yDomainer.com
(@yDomainer) reported
@Namecheap and @NamecheapCEO Your phone number verification system is deficient and fraught. Holding up domain registration for hours. Needs immediate fix.
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The Fuchs
(@oyeleye731) reported
@ourpaydayHQ Mastercard not working working, namecheap can't charge my clinic
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Gio Kakhiani 🏴☠️🇺🇦
(@bestbubbledev) reported
@njhern Yeah somewhere in that range. Namecheap is a good one too. Tbh I only use Google Domains but they do not support .ai for some weird reason...
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Jwets
(@jwets_com) reported
Need a reliable domain registrar? Consider GoDaddy, NameCheap, or Google Domains. GoDaddy is one of the largest domain registrars. While their customer service isn't the best, they are still reliable.
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Namecheap.com
(@Namecheap) reported
@ShantDotMe Hi, we always do our best to recover the clients' data. But Namecheap services are not intended to be used for data backup. According to our Acceptable Use Policy, the customer is responsible for undertaking measures to maintain independent backup copies of the server content.
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Prince O. | Top Rated WordPress Website Designer
(@PrinceOwems) reported
@ourpaydayHQ @Namecheap And most times Facebook and Google ads are unable to charge which is terrible because it's obvious that its a fault from your card, one minute payment goes through and next minute it doesn't. Causing my ads inactivity on Facebook and account suspension on Google.
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Hamilton🧪
(@onaha_) reported
@Namecheap I can't send messages on your support center chat since yesterday, what's going on?
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Atul Kumar
(@techofweb) reported
@Namecheap incognito for chrome not working... checking in another browser in IE #namecheap
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${slug}
(@iPariola) reported
@okpe_onoja @mikey24_7 @ourpaydayHQ It worked once, but the issue is from Namecheap
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Senthil Rajendren | Web developer & Domainer
(@SenthilRajendrn) reported
@Namecheap Worst customer support. Chatting for an hour to get a simple answer and the fun part is, still no answer. will keep updating this how it goes and how it takes. #domain #support #customerexperience
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Yemi Philips
(@olayemi_philips) reported
@UBAGroup Hello uba, I made a transaction on my dollar card on the 10th of March, tried to pay for a namecheap service but transaction didn't go through, however $33 was deducted from my account. I hoped it would be refunded but it hasn't since then, I have screenshots and more
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vasilis stamos
(@vstamos_) reported
Disappointed with @Namecheap's backup service. Despite claiming to provide a backup of my site, it turned out to be unreliable. #Namecheap #WebsiteBackup
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Namecheap.com
(@Namecheap) reported
@chrisjfranko Hey Christopher, if there are no funds in your Namecheap account balance or there are issues with your card (for example, no money on a debit card; a credit card is not valid, or there's a limit on payments), the renewal will not happen
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Atul Kumar
(@techofweb) reported
@Namecheap sorry but not working in incognito or not in another browser also.... any other solution
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Jwets
(@jwets_com) reported
Need a reliable domain registrar? Consider GoDaddy, NameCheap, or Google Domains. GoDaddy is one of the largest domain registrars. While their customer service isn't the best, they are still reliable.