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Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.
Problems in the last 24 hours
The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Namecheap. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Namecheap users through our website.
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Web Tools (43%)
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Domains (29%)
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E-mail (14%)
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Hosting (14%)
Live Outage Map
The most recent Namecheap outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Hosting | ||
| Domains | ||
| Domains | ||
| Web Tools | ||
| Web Tools |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Namecheap Issues Reports
Latest outage, problems and issue reports in social media:
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Autumn Seave ♥ INKY BLUE ALLUSIONS ♥
(@AutumnSeave) reported
@Namecheap No way? I had no idea namecheap offered this service! Thanks!
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M͓̽anny
(@mannysats) reported
@netsolcares @Namecheap You had your opportunity to assist. Instead you took it as an upsell opportunity and refused to assist unless I paid. The restore function is a function of your hosting which didn’t work- why should I pay? This is on a long list of other bad experiences.
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Carter Escapule
(@carterescapule) reported
@Namecheap I am having issues with 2 of my domains not properly forwarding that I bought. I set both of them up last night and none are working yet. Please dm me to help me.
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John
(@jtevita80) reported
@JimBrowning11 @Namecheap Namecheap part of the problem
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t
(@tvnweb) reported
@Namecheap We ve done so and been told to provide an article of incorporation and bank statements with company name and address. There is no company, it’s just a few people who came together as volunteers and trying to do something to help.
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Himanshu
(@Himansh29599616) reported
I am using business hosting . recommend the hosting to my friend .He just make the website and test some html . Thats it Still legal team suspend it . whatever it is he is very poor . Please help @Namecheap @namecheap_dens Please help . Please unsuspend it .
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Jason
(@YellowScope) reported
@netsolcares This is a basic function. No thank you, I'll just have my clients leave the service. And switch to a competitor like GoDaddy, or Namecheap which are better experiences all around.
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freakshowgamings
(@gamer4life4) reported
@JamesAThurber @JimBrowning11 @Namecheap and they took them all down.
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TaterTotCasserole
(@tot_casserole) reported
@KaylaHo07212299 @JimBrowning11 @Namecheap You're full of ****. How can dating sites be a scam?
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CryptoShields.eth
(@cryptoShields) reported
11 - The Fraudulent Phishing Scam domain is registered with @Namecheap - Guys can you please shut down this AstroSafe dot org Phishing Scam website? I got them to lead me to it lol. Thanks as usual for taking care of them. Be Safe #NFTCommunity - The space is full of scammers
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EliRV
(@EliFlinc) reported
@NamecheapCEO We demand sensible judgement from @Namecheap and @NamecheapCEO This abuse is repetitive and traceable and your company knows it. Please don't dismiss our reports as if they are small issues. This is causing huge losses to innocent people.
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Himanshu
(@Himansh29599616) reported
@Namecheap @namecheap_dens I even do not do anything. Please unsuspend it . Your legal team is confused. Please @NamecheapCEO Help me sir .. i am begging you . You personally check there is no phishing .
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Emmanuel Ibekwe - The Immaculate Emmanuel
(@TheEmmaIbekwe) reported
@ObinnaUkwueze Why not just do Namecheap? Been 2 years plus now and I've not had a downtime issue.
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Peter
(@plambrechtsen) reported
@DylanReeve @Namecheap I was quite impressed as well. Had a scam sms and emailed abuse at namecheap and while they didn’t respond to me the site seemed to get taken down within an hour or so.
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Himanshu
(@Himansh29599616) reported
@Namecheap @namecheap_dens Nothing happened again @NamecheapCEO please help me one time sir . Ask them to unsuspend my hosting .
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openoms
(@openoms) reported
@steepdawn974 @Bumi @callebtc Every subdomain (including the no-subdomain and www.) can be pointed to different IP addresses at the domain level (like the namecheap dashboard) and multiple (sub)domains can be pointed to the same VPS which then again can forward to multiple IPs through any connected network.
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Nᴇᴏ TA
(@Neo__TA) reported
@JimBrowning11 @Namecheap ive seen a lot of problems with email phishing and the domains are always from @Namecheap they make it too easy for them. really makes me distrust the brand
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M͓̽anny
(@mannysats) reported
@netsolcares Restore function for a website doesn’t work. When I called support, they tried to upsell me on a plan. When denied, told me to pay for support. I just transferred domain and hosting to @Namecheap. Seems the more logical resolution.
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David A Adebanjo
(@DavidAAdebanjo) reported
@Namecheap @NicheSiteLady My problem is the fact that your platform isn’t compatible with @ezoic
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Martin Whyte
(@martinwhyte47) reported
@whogohost I uploaded files 2 whogohost 4a presentation. On that very day, server wahala &slow loading. Had 2 reupload same files 2 NameCheap & 1hr later, i started & finished d presentation. The MD said, your choice of a poor hosting partner has cost you this job. They declined!
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Ezeh Binny
(@eZBinny) reported
I contacted a friend who asked I upgrade to business stellar that it was what he did when he faced the issue 2 years ago. So I contacted namecheap to refund me for the VPS I purchased earlier so I can upgrade to business stellar instead.
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Ali Yeysideş
(@AliYeysides) reported
@namecheap I can't update my CNAME records on your site without it crashing (chrome) almost every time. Could you please fix this?
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temapo
(@0Sarwan) reported
@JimBrowning11 @Namecheap Hey jim, I was wondering if you know anything about Facebook page scamming people do, i have seen alot of people do this crap and sell those pages with certain price's, i have no idea how that works, seeing people getting scam really hurts. I know bunch of people that do this
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Paul Tobey
(@paultobey) reported
@jenniferbourn @Namecheap It does work. Sites were taken down in 3-4 days.
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Hambone Fakenamington
(@CenturyAvocado) reported
@Neo__TA @JimBrowning11 @Namecheap Historically they used to do nothing about abuse on their service however in the last 6 months it has been an entirely different experience. Abuse take down to have been swift and efficient, I'm seeing a lot of people moving to go daddy for the phishing pages now.
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ReconScammers
(@ReconScammers) reported
@jtevita80 @JimBrowning11 @Namecheap They provide domains and hosting, an essential part of the web. Namecheap actually takes them down, it isn't there fault scammers use their service.
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Fortune Ossai
(@ogastartup) reported
@Namecheap Do a survey for all your customers and you will be amazed that 95% of your clients website has been hacked. Fix that and don’t request for my ticket id
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Øly
(@scorspended) reported
@550464 if you need a **** ton of emails you use instaddr or buy a catchall off namecheap
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Steele
(@59702_) reported
@JamesAThurber @JimBrowning11 @Namecheap why would a web host service investigate websites reported to be scams? we need to get to the bottom of this right now
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Niche Site Lady
(@NicheSiteLady) reported
@NateSaienni What's the problem everyone has with GoDaddy? I've not experienced it yet, maybe I'll try Namecheap next time.