Namecheap status: hosting issues and outage reports
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Full Outage Map
Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.
Problems in the last 24 hours
The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Namecheap. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Namecheap users through our website.
- Hosting (60%)
- Domains (40%)
Live Outage Map
The most recent Namecheap outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Noida
|
Domains | 11 days ago |
 Purmerend
|
Domains | 20 days ago |
 Istanbul
|
Hosting | 21 days ago |
 Charleston
|
Hosting | 21 days ago |
|
Greater Noida
|
Hosting | 1 month ago |
 Paris
|
Domains | 3 months ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Namecheap Issues Reports
Latest outage, problems and issue reports in social media:
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Abhishek Baxi (@baxiabhishek) reported@Namecheap Two of my domains have been suspended due to a whois issue, and my email hasn't been responded to all day. I've lost access to my business email, and it's quite harrowing. [NC-QTU-9582]
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Baber Rizvi (@BaberRizvi) reported@NamecheapCEO namecheap support on live chat keep asking for money just to reboot the server which is already down and they can't explain why it's down. We paid for reboot and server is still down now they are asking more money. This is insane. We are already paying for subscription and suffering business loss and they can't even tell us why our server is down for over 2 days now. Server down means all our websites are down and we can't run business. Need HELP
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Jack Robert (@neutronmesh) reported@chrisjfranko @Namecheap Seriously, I pick today to change MX records and this thing has been down for hours.
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John van Rijck (@John_ACW) reportedDoes @Namecheap pay their support team based on the amount of minutes they're in an active chat or what? Every support chat opens with: "Please allow me 10-12 minutes to check" Terrible support
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Qirisiti Returns (@QirisitiReturns) reported@Namecheap the automatic billing system accepted the stellar hosting and declined the domain and refunded 22 usd to my account, after talking to the support i was told i was supposed to choose reactivation not renewal the money reflected today I was earger to pay for the domain
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Kingsley Ibietela Felix (@Iamkingsleyf) reported@adahstwt Namecheap, first on the list should never be there
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Dr. Simon Taki Zaku, D.B.A (@realsimonzaku_) reportedWhat tools do I need to start? You usually need a domain, hosting, professional website, clear service pages, founder profile, testimonials, analytics, business email, payment route, content plan, and strong WhatsApp or contact funnel. Tools like Namecheap, DreamHost, Hostinger, Geegpay, ClickMeeting, and CartFlows can support the system when used with a clear strategy.
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Mr. Niba (@Nousername_ah) reportedI’ve usually had very good experiences with @Namecheap and their customer service but today I have been on with a live agent for more than 30 mins and they can’t resolve my issue after wasting my time they are now transferring me to a different department. SMH
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∴ (@irucsbo) reported@Namecheap Why don't I got access to my funds for over 3 months? Why is @Namecheap support ignoring me?
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Sanjay Lazar (@sjlazars) reported@baxiabhishek @Namecheap Name cheap is just that ! Cheap !! I’ve had a similar experience a year ago, and I never went back to them. Buy domains elsewhere and pay a wee bit more for peace of mind
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Cemal Coban (@uzakyolkaptani) reportedWhy @Namecheap Live Support need always 5-10 minutes before speak with you ?
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Chidi inyama (@chidimarvel) reported@RaenestApp trying to make a payment on namecheap, getting insufficient balance error when there are funds on my card. Please what is going, your support has not replied livechat for hours
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DomainHero (@mynamehack) reported@dynatodd @Namecheap @namecheapceo123 but don't know still they abuse to customer or investors community after VC takeover..
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Shawn (@shawn_dot_so) reported@elgermerlo @GoDaddy @Cloudflare GoDaddy isn’t even a consideration for me.. it’s Cloudflare first place or namecheap for TLDs that Cloudflare doesn’t support yet
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Edison (@CodeEdison) reportedGitHub — version control (free) Claude — coding ($20/mo) Namecheap — domain ($12/yr) Cloudflare — DNS (free) Vercel — deploy (free) Clerk — auth (free) Supabase — backend + database (free) Upstash — Redis (free) Pinecone — vector DB (free) Resend — emails (free) Stripe — payments (2.9% per transaction) PostHog — analytics (free) Sentry — error tracking (free) Total cost to run a startup: ~$20/month No servers. No DevOps team. No funding required. Just an idea and WiFi. There has never been a cheaper time to build. 🚀 Today is the best time to bet on yourself and build the things ⭐
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The Trunk Tales (@TheTrunkTales) reported@GLAsk1d @Namecheap I shut it down for the night after I posted the thread. I'll get it up tomorrow. Ping me if you don't see me posting it before lunch.
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Dusty Candland (@candland) reported@austinginder That's a crazy one! I've seen a number of bad things on GoDaddy as well. Generally try to get clients to move to PorkBun or NameCheap... I'll even help them for free!
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GermainOfficial.tez #Lè Renaissance man (@GermainOfficial) reported@Namecheap @PIRegistry Can you guys PLEASE fix your SSL certificate issuing process? Better still explain why it's longer than a root canal.
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rodrigo (@_whiletruedo) reported@Namecheap thx for the heads up! I'll reach out the support. but don't be alarmed bc you're my first choice to buy domain sice ever! and I'll continue to buy!
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Kshitij Vijayvergiya (@kvijay98) reported@pcshipp I recently bought a .in domain from Namecheap and it was much cheaper than GoDaddy. Cloudfare doesn’t support the registration of .in extension yet.
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Hein Huyser (@huyser6057) reported@Namecheap What a pathetic bunch you are! Changed my password now can’t access my account! But making a service request…..I must log into account! But can’t because…..password change not recognised! Eish!
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Milan (@milanm_) reported@levelsio @Cloudflare I don't like Namecheap neither (their DNS setup sometimes causes my browser to freeze). But so far all domain providers I tried were generally ****, so I kind of made peace with the fact that they all suck. Why is @Cloudflare different?
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Adam Maysonet (@synozeer) reported@TopShelfNames @spaceship If someone typed in the domain in their browser bar, they would have seen an Afternic lander. The person instead searched for the domain on Namecheap/Spaceship and bought it that way (aka. reg path), so they may never have even seen the lander.
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Paul Sant · Telecodex (@YouPulseX) reported@rmastiyev @Namecheap 8080 works, 80 times out, fresh installs logged - "back to the same ticket" is not a network review.
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Gr1zZ (@Gr1zZtv) reported@Onepeg No one should reach out to them, they request your id to verify your the owner to take down content, you should go to their registarar which I beleive is namecheap and file a DMCA with them
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... (@irucsbo) reported@NamecheapCEO I used Namebase (owned by @Namecheap) to manage my funds. Three months ago, you sold the platform without notifying your clients. Since Namecheap sold the platform, I have lost access to my funds, and this issue has now been ongoing for more than three months.
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WP Websites (@WebsitesWp) reported@TTrimoreau None. *Godaddy-pricy, had market place problems. *Hostinger+cloudflare-wouldnt use, not their niche *Namesilo-had major security incident, noone cared. *namecheap-not cheap, cluttered UI, intrusive upsells *spaceship-cheaper than internetbs, terrible UI
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LND (@y1vl3vy) reported@the_smart_ape Tbh I have nothing to do with it. There are no clear alternatives for gmail. Every other email registrar could fall as well so no point into thinking that switching from google is gonna save you for sure. Namecheap can go down, microsoft as well and every other ******* email registrar.
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based64 (@based64_eth) reported@faa0311 Whatever you do stay away from @Namecheap. Once they had an issue with SMS OTP and users were locked out for months with no recourse.
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🔥Sven ☠ 2157🔥 (@Sven2157) reportedI have several website issues today, since I switched to @Namecheap from @GoDaddy & GLAD I DID! Took less than 5 min to assess the issue with NC. GD would have me on hold for 1-4 hours, AND STILL NOT FIX ANYTHING! Bob Parsons would be ashamed! Global CPanel/WHM outage.