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Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.
Problems in the last 24 hours
The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Namecheap. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Namecheap users through our website.
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Web Tools (50%)
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Domains (25%)
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E-mail (13%)
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Hosting (13%)
Live Outage Map
The most recent Namecheap outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Hosting | ||
| Domains | ||
| Domains | ||
| Web Tools | ||
| Web Tools |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Namecheap Issues Reports
Latest outage, problems and issue reports in social media:
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Adam O'Kane 💭
(@adamokane) reported
@alexadelman @namecheap if you guys link with @trylolli, I'll never a buy a domain anywhere else again!
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Shah Fahad
(@MrD3vil0) reported
@Namecheap is fraud they blocked my account and now they are not fixing my problem
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Dustin 💡
(@GoodPointDustin) reported
NameCheap is showing up in my “Most Visited Sites.” Is that bad? 😬
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Terence Eden
(@edent) reported
@Namecheap I keep reporting abuse. But this doesn't seem to help. By the time you respond - usually over 48 hours later - the scammers have already got away with their crimes. What are you doing to stop this abuse on your platform?
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Brad Westness
(@BradWestness) reported
@CarmenCrincoli Unifi has built in support for namecheap, which is where my domain is registered anyway. Works a treat
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Eric (Publisher) 😷
(@eric5310pub) reported
@AJSakla @VickyBall3 @SamyraTell Namecheap, GoDaddy... Hint: their homepage will never show you that deal! You have to google "$0.99 domain" to get godaddy's or namecheap's ad that has the offer
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aydcoder
(@aydcoder) reported
@Namecheap And still till now, my issue is yet to be rectified. Do you guys want to ruin people’s businesses?
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Shah Fahad
(@MrD3vil0) reported
@Namecheap I submitted the ticket on the 9th of April and check today's date?? why taking soo long just wasting my time and money?? such a poor service this will be my last purchase with namecheap
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Alek Boyd “Plagiarism is theft”
(@infodi0) reported
@Namecheap @Hetzner_Online No, what you have done is to send me in another fruitless chase that will not solve doxxing issue.
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Dave Wood 🇨🇦
(@DaveWoodX) reported
@DazeEnd @linode Agreed. I actually switched to Linode from AWS years ago to save money. Cut my bills and increased the service! Interestingly, I also use Namecheap now (switched from being an OpenSRS, now Tucows reseller), and Rackspace (for some of my email hosting).
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Danny Strada
(@DannyBYLU) reported
GoDaddy is so trash for domains. I would never recommend. Namecheap > GoDaddy
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Shah Fahad
(@MrD3vil0) reported
such useless service @namecheap
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Chris Merrett
(@chrisfu_1983) reported
@itsjloh @CarterBryden As far as I can see, ALIAS records are currently broken with Namecheap. I've had a ticket open with them for several weeks about ALIAS records suddenly breaking across all of my zones. If anyone wants to create a test ALIAS record to let me know if it's just my stuff, go for it
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Sean Melton
(@seannmelton) reported
@Namecheap It is incredibly frustrating that my account was compromised in Oct and I still have yet to regain access. Your support is taking forever and I have now lost two domains due to expiration. Please have someone reach out, if I lose my other domain I will sue for damages
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Chris Merrett
(@chrisfu_1983) reported
@Namecheap @itsjloh @CarterBryden Honestly, I feel that there's very little point. Last response was that I couldn't be told what the issue is. ALIAS records seem to be goosed across the board, and you can't fix it or tell me why. Last time I DM'd you via Twitter I got a near-canned response back via ticket.
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Nicolas Rémond
(@nremond) reported
@Namecheap our account for @swissborg got locked and it's blocking a new app launch. More than 1w that I'm waiting for an answer ... how can I get help?
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Keith Brownlee
(@KeithBrownlee3) reported
@ramignas @Wowdoge_io I just dont know or who to trust. some say the page will be back tomorrow.. but will it have all the long on's. with our doge still goin. or just a new page. I will never trust a .io page.. I think .io and namecheap should be head accountable for letting in scams.
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spuqe
(@T0rCry) reported
@Namecheap Your support team probably don't have access to update your damn our dated services?
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Terence Eden
(@edent) reported
@ericlaw Because I'm unsure of their current policies. What I'm saying is that registrars can and do place extra checks on users when they buy "suspicious" domains. Namecheap don't. And, from my experience, don't take down phishing content in a suitable timeframe.
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tamimi.dev 🦥
(@tamimi_dev) reported
@Namecheap @edent You're missing the point - We're asking you to be more proactive instead of relying on us to submit tickets and raise enquiries with the abuse team. We want you to stop hosting bad people instead of making us play a game of whackamole.
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Charles Perry
(@DazeEnd) reported
@DaveWoodX @linode I decided early on with my business that it was worth paying more for excellent service, so I use services like Linode, Namecheap, and Rackspace. But (especially in the case of Linode) it’s not even that much more.
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Jeff Brown
(@jeffaaronbrown) reported
@Namecheap Site's down
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Adam Campbell
(@hotmeteor) reported
@Namecheap @matthewtrask Truth be told, you're my personal choice too :) Been a long time customer. Now I have to sort out the company domains and just seeing what the opinion was. Looks like so far I'm trending in the right direction.
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aydcoder
(@aydcoder) reported
@Namecheap Imagine even after this response, no reply yet till now. Please help me
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Brandon
(@brandonsnothome) reported
.@Namecheap I remember receiving some email asking about interest in a potential e2e encrypted email service like protonmail maybe a few months back(?) is their any updates regarding this or was not enough interest shown?
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Tony Sutton
(@tony_sutton) reported
@Namecheap @LeoKelion Yet another one - logged. Please take it down ASAP #LQG-613-47050 Thank you
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Alison W (♿️⚾☕🍣♀️🏳️🌈🛠️🇪🇺🇬🇧🇯🇴🌊🛤️🎹)
(@AlisonW) reported
@edent @Namecheap I've used Namecheap for years and very happy with the service they provide to me and millions of others every day. I'm not sure how "basic due diligence" can apply to _any_ registrar for domain reg unless _absolutely all_ registrars require it. Caveat emptor.
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Elizabeth
(@Elizabe32127419) reported
@nremond @Namecheap @swissborg They hardly respond to complaints like these because they have less staffs due to the pandemic so save yourself the stress and find a way to contact hackerjammab on Instagram he can help you with your account recovery.He helped me recover my account today.He's good.
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Harrison
(@VCGuideHQ) reported
How do I buy secondaries into Namecheap someone help me
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laboraparty animal
(@ryjelsum) reported
oh god namecheap has a basic email server for 12 bucks a year. a bit more if i want to add more mailboxes (which i may if my sister wants a more "professional" email) but overall not bad