Namecheap status: hosting issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Namecheap users through our website.

• Hosting (35%)
• E-mail (31%)
• Domains (23%)
• Cloud Services (12%)

Live Outage Map

The most recent Namecheap outage reports came from the following cities:

City	Problem Type	Report Time
Panamá	E-mail	19 hours ago
Cochabamba	Domains	23 hours ago
Cochabamba	E-mail	1 day ago
Bogotá	E-mail	1 day ago
Ciudad Jardín	E-mail	1 day ago
Lima	Hosting	1 day ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Namecheap Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sedo (@selormsedofia) reported 22 seconds ago

  @bhartzer @Namecheap You can have all 3 spread out like I have done and still get screwed by namecheap just because hosting is down

• 
  Melody D YouTube girl (@Mel_d_Designer) reported 1 minute ago

  @Akpanthankgod_ Wait oo is namecheap still down My sales page is working but i turned off my ads cos they have been performing poorly this week

• 
  Michael Knight (@michaelmknight) reported 4 minutes ago

  @NamecheapCEO @Namecheap 33 Hours down, and still NO Email, NO VPS. THIS IS NOW BEYOND UNACCEPTABLE!

• 
  ìbùkúnolúwa. (@ibukun_kuti) reported 6 minutes ago

  @lekksiteonline @Namecheap not funny honestly. was supposed to make some changes for a client today, cannot do anything. even emails are down

• 
  Bill Hartzer (@bhartzer) reported 10 minutes ago

  @BeardedDale @Namecheap They could fail, but can be dealt with. For example, if you have access to the DNS then you can point it to another server if the web host goes down. If you don't have access to the registrar account where you manage DNS and host the site, then that's an issue.

• 
  Maxitrol 🏝️✈️🥥 (@maxitrol_404) reported 13 minutes ago

  @NamecheapCEO Keep prices low! I switched to Namecheap from Hostgator because you are 3x cheaper at least. Also your support is great, don't replace it with AI

• 
  Timothy Conrad (@securecipher) reported 15 minutes ago

  @NamecheapCEO @NamecheapCEO I sure hope site reliability and redundancy is in the immediate design plans of Namecheap. It is hard to understand why you have so many of your services in one site with PhoenixNAP. The U.S. is filled with cloud companies that would help service your needs.

• 
  Barrouchi (@Barrouchi) reported 16 minutes ago

  @AgentGoodbye @Namecheap That’s exactly the point. A tiny credit doesn’t come close to the real damage. $3k lost in a day — potentially $9k+ if the outage continues — is serious business impact, not just “a few hours of downtime.” Namecheap may not be able to cover everyone’s losses, but after an outage like this, the compensation should at least reflect the scale of the disruption.

• 
  Daniel of NGNSTX (@obiokeke_) reported 19 minutes ago

  At least, I will stop bragging about Namecheap for a long time. The communication is baaaad. The only reason I'm just not mad is that they have nearly never had a downtime.

• 
  badr (@badrDev_) reported 19 minutes ago

  @mrrrdaisy @Namecheap I understand that it shows progress, but that is not the point. After hours of downtime, our customer-facing systems are still unavailable and our clients are complaining to us—not to Namecheap. A provider of this scale should have redundancy and failover measures to prevent one datacenter incident from causing such a prolonged outage.

• 
  Lauren Fagen (@Lorncat) reported 26 minutes ago

  @ExplainerKE @Namecheap They ruined ours without mention of migration options (or lack thereof), compensation, or timely updates when specific times were given (ie 3-3:30pm fix estimate, no update for hours). The only explanation for that type of communication mishandling is mass early onset dementia

• 
  NiSHAT  (@rednishat) reported 29 minutes ago

  So @Namecheap is down, their sister concern @spaceship is down to because its use the same data centre... I use spaceship shared hosting... There go all my sites now down And i had to login their dashboard to learn this after couldn't access my sites...no email no communication 🫠

• 
  Gatekeeping Queer Billionaire Jeff Gayzos (@jeffgayzos) reported 30 minutes ago

  @NamecheapCEO @thedammo @Namecheap I lost an entire days work, I missed a huge order opportunity because it seems that your team doesn't know how to plan a run a modern tech company. Why was thereNo backup system in place no backup data in new backup servers. Why are you relying on one system? Step Down

• 
  PaakSer (@paakser) reported 32 minutes ago

  @NamecheapCEO I understand that service disruptions can happen to any hosting company. While it is frustrating, I appreciate your diligent efforts to get everything back up and running. Hopefully, Namecheap can use this experience to implement additional backup contingencies for the future.

• 
  Rumeysa Gelgi (@RumeysaGelgi) reported 37 minutes ago

  @NamecheapCEO I’ve relied on Namecheap/PrivateEmail for my professional contact for five years, so today’s outage is concerning. Could you please confirm there has been no data loss, especially in PrivateEmail? I have five years of important business emails and cannot manually check them all.

• 
  DPARKRADIO (@DPARKRADIO) reported 38 minutes ago

  @Namecheap When is the emails going to be back up? This is a major problem

• 
  Veronica B. (@verobendarg) reported 41 minutes ago

  @Namecheap Our dedicated servers are still down!!! According to your news they should be working but they are not. I have been working with customer support for 2 and a half hours now and no answers yet!

• 
  Artyom Shimanski (@a_shimanski) reported 41 minutes ago

  @sloaxleak @Namecheap @Cloudflare yeah, you're right. paying isn't the problem, picking one that stays up is

• 
  not ousher (@ousher23) reported 41 minutes ago

  @UK_Daniel_Card @Namecheap Yes, major outage. A storm-triggered cooling system failure at the PhoenixNAP facility forced Namecheap to shut down over 5,000 servers to prevent hardware damage, though services are currently coming back online progressively.

• 
  $empiternal$trafe (@SempiternalStrf) reported 41 minutes ago

  @Namecheap Not only my website is down but also important files and folders from some subdomains i have seems to be gone, i hope everything will get restored, i had LOTS of work done for my clients.

• 
  Jak (@jakcater) reported 42 minutes ago

  @NamecheapCEO @NamecheapCEO @Namecheap Please tell me when emails received during outage will come through.

• 
  Andy Rowe @399 (@andyrowe) reported 45 minutes ago

  @shadilayvision @Namecheap Just speculating about the 8 hour outage with conflicting rumors. Had me wondering about ransomware but it actually was a cooling issue with their Phoenix data center.

• 
  Artyom Shimanski (@a_shimanski) reported 48 minutes ago

  @JEROMEFARAILL @Namecheap @Cloudflare to be fair it was a cooling failure at PhoenixNAP, not an attack. the single region setup is the real issue

• 
  Shraddha Bharuka (@BharukaShraddha) reported 51 minutes ago

  📂 SaaS Stack ┃ ┣ 📂 Frontend ┃ ┣ 📂 React ┃ ┣ 📂 NextJS ┃ ┣ 📂 Vue ┃ ┣ 📂 TailwindCSS ┃ ┗ 📂 Shadcn UI ┃ ┣ 📂 Backend ┃ ┣ 📂 NodeJS ┃ ┣ 📂 Django ┃ ┣ 📂 Laravel ┃ ┣ 📂 FastAPI ┃ ┗ 📂 Express ┃ ┣ 📂 Database ┃ ┣ 📂 PostgreSQL ┃ ┣ 📂 MySQL ┃ ┣ 📂 MongoDB ┃ ┣ 📂 Redis ┃ ┗ 📂 Supabase ┃ ┣ 📂 Auth ┃ ┣ 📂 Clerk ┃ ┣ 📂 Auth0 ┃ ┣ 📂 Firebase Auth ┃ ┣ 📂 Supabase Auth ┃ ┗ 📂 NextAuth ┃ ┣ 📂 Payments ┃ ┣ 📂 Stripe ┃ ┣ 📂 Paddle ┃ ┣ 📂 Dodo Payments ┃ ┣ 📂 Lemon Squeezy ┃ ┗ 📂 Polar ┃ ┣ 📂 Emails ┃ ┣ 📂 Resend ┃ ┣ 📂 SendGrid ┃ ┣ 📂 Mailgun ┃ ┣ 📂 Postmark ┃ ┗ 📂 Amazon SES ┃ ┣ 📂 Storage ┃ ┣ 📂 AWS ┃ ┣ 📂 Cloudflare ┃ ┣ 📂 Google Cloud Storage ┃ ┣ 📂 Supabase Storage ┃ ┗ 📂 Uploadcare ┃ ┣ 📂 Deployment ┃ ┣ 📂 Vercel ┃ ┣ 📂 Netlify ┃ ┣ 📂 Railway ┃ ┣ 📂 Render ┃ ┗ 📂 AWS ┃ ┣ 📂 Domains and DNS ┃ ┣ 📂 Namecheap ┃ ┣ 📂 Hostinger ┃ ┣ 📂 Cloudflare DNS ┃ ┣ 📂 Google Domains ┃ ┗ 📂 SiteGround ┃ ┣ 📂 Analytics ┃ ┣ 📂 Google Analytics ┃ ┣ 📂 Plausible ┃ ┣ 📂 PostHog ┃ ┣ 📂 Mixpanel ┃ ┗ 📂 DataFast ┃ ┣ 📂 Monitoring ┃ ┣ 📂 Sentry ┃ ┣ 📂 LogRocket ┃ ┣ 📂 Datadog ┃ ┣ 📂 NewRelic ┃ ┗ 📂 UptimeRobot ┃ ┣ 📂 DevOps ┃ ┣ 📂 Docker ┃ ┣ 📂 Kubernetes ┃ ┣ 📂 GitHub Actions ┃ ┣ 📂 CI CD ┃ ┗ 📂 Terraform ┃ ┣ 📂 Search ┃ ┣ 📂 Algolia ┃ ┣ 📂 Meilisearch ┃ ┣ 📂 Elasticsearch ┃ ┣ 📂 Typesense ┃ ┗ 📂 OpenSearch ┃ ┣ 📂 AI Integration ┃ ┣ 📂 OpenAI API ┃ ┣ 📂 Anthropic API ┃ ┣ 📂 Replicate ┃ ┣ 📂 HuggingFace ┃ ┗ 📂 Gemini API ┃ ┣ 📂 Integrations ┃ ┣ 📂 Zapier ┃ ┣ 📂 Make ┃ ┣ 📂 n8n ┃ ┣ 📂 Pabbly ┃ ┗ 📂 Webhooks ┃ ┣ 📂 Security ┃ ┣ 📂 SSL ┃ ┣ 📂 Cloudflare ┃ ┣ 📂 WAF ┃ ┣ 📂 Rate Limiting ┃ ┗ 📂 Secrets Management ┃ ┣ 📂 Marketing ┃ ┣ 📂 Search Console ┃ ┣ 📂 Outrank ┃ ┣ 📂 Buffer ┃ ┣ 📂 Analytics ┃ ┗ 📂 Kit ┃ ┗ 📂 Customer Support ┣ 📂 Intercom ┣ 📂 Crisp ┣ 📂 Zendesk ┣ 📂 Tawk ┗ 📂 HelpScout

• 
  Sam (@samotechnology) reported 52 minutes ago

  @NamecheapCEO Hello @Namecheap @NamecheapCEO Many of my sites are still getting Error 503. Service Unavailable The server is temporarily unavailable. Please check back shortly. If this problem persists, please contact our Technical Support department.

• 
  Idowu Olayiwola (@idowuolayiwola) reported 53 minutes ago

  @TheRealTbch @NamecheapCEO I can't believe my eyes right now. I moved to namecheap in 2015 when the hosting company I'd been working with for 11 years shut down without notifying us. I hope this is not a dejavu

• 
  1000x (@djomla1000x) reported 53 minutes ago

  @danearden @NamecheapCEO @Namecheap Same. What a ******* shame I hope everybody migrates hosting away from this terrible company. I guarantee they won’t do anything to repay loyal customers after this much more than an apology.

• 
  J (@Jered1985) reported 56 minutes ago

  @Namecheap @dvolsysop My email still not working I need a solution asap , I cannot longer wait

• 
  Camille Godwin (@RBKGRG) reported 56 minutes ago

  @Namecheap @NamecheapCEO You still have issues and you should be transparent about it. And the new format is horrible. You are touting it as improved but it adds nothing new and takes away everything that was so useful in the OX interface. Guess I'm changing providers after some good years.

• 
  MageGate Games | MageGate.com (@mage_gate) reported 59 minutes ago

  Our email service has been restored after yesterday's @Namecheap outage. We're not sure whether all emails sent during the outage were successfully delivered. If you emailed us on August 13 and haven't heard back by the end of August 14, please resend your email. Thanks!