Namecheap status: hosting issues and outage reports
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Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.
Problems in the last 24 hours
The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Namecheap. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Namecheap users through our website.
- Hosting (57%)
- Domains (43%)
Live Outage Map
The most recent Namecheap outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Domains | 7 days ago |
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Hosting | 7 days ago |
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Domains | 20 days ago |
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Domains | 28 days ago |
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Hosting | 29 days ago |
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Hosting | 29 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Namecheap Issues Reports
Latest outage, problems and issue reports in social media:
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... (@irucsbo) reported@NamecheapCEO I used Namebase (owned by @Namecheap) to manage my funds. Three months ago, you sold the platform without notifying your clients. Since Namecheap sold the platform, I have lost access to my funds, and this issue has now been ongoing for more than three months.
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LawsOfRobots (@LawsOfRobots) reportedI am the owner of Azure subscription and tenant. After moving my verified domain from GoDaddy to NameCheap, I am now completely locked out of this subscription and tenant. I cannot log in or access any resources. I no longer need this subscription or any of its resources (already replaced) . I would like to permanently cancel and delete the entire subscription (including all associated resources, databases, Key Vaults, etc.) to close this account cleanly. @AzureSupport
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365 Day Founder (@365DayFounder) reportedDay 63/365 Headache of a day. Found out wix plays terribly with third parties. Went down a rabbit hole and ended up with a very tedious process to get away from wix. Learned that if you’re going to buy a domain, do it from namecheap unless you plan on using a wix-created site.
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Mohit (@codewith55) reportedTotal monthly cost to run a startup: $20 - Claude = coding ($20/mo)💲 - Supabase = backend (Free)✅ - Vercel = deploying (Free)✅ - Namecheap = domain ($12/yr)💲 - Stripe = payments.(2.9%/transaction)💲 - GitHub = version control (Free)✅ - Resend = emails (Free)✅ - Clerk = auth (Free)✅ - Cloudflare = DNS (Free)✅ - PostHog = analytics (Free)✅ - Sentry = error tracking (Free)✅ - Upstash = Redis (Free)✅ - Pinecone = vector DB (Free)✅ There has never been a cheaper time to build
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Abhishek Baxi (@baxiabhishek) reported@Namecheap Two of my domains have been suspended due to a whois issue, and my email hasn't been responded to all day. I've lost access to my business email, and it's quite harrowing. [NC-QTU-9582]
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Bogey Wilcox (@brasscogg) reportedUnverified conspiracy theory: GoDaddy holds all these inactive domains through a shell company so they can charge finders fees and commission to “find” the owner of the domain, themselves Namecheap would never stoop to such loser levels
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PKR | প্রশান্ত | پرشانتو (@prasanto) reported@baxiabhishek @Namecheap a whois issue, how come? BtW have had great experience with @dd24 for my domains
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Imagine-This (@ImagineThisSM) reported@Namecheap hi, all my sites and applications are down, whats going on. please update us right away
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Adam Holter (@AdamHoltererer) reported@gauravsapkotanp Definitely not Namecheap, because @theo said they were bad and scammy.
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Cemal Coban (@uzakyolkaptani) reportedWhy @Namecheap Live Support need always 5-10 minutes before speak with you ?
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Spaceship (@spaceship) reported@Atifel_ We take accusations of front-running very seriously, and we want to assure you with 100% certainty that Spaceship never registers domain names based on customer search queries. The domains you provided are registry premium and not registered with Spaceship or Namecheap. Because the registry determines the base cost for these premium names, the higher price applies to both the initial registration and the annual renewals.
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Favour Light (@RealLight47) reported@Namecheap has probably the worst customer support I've ever had to deal with. I've been locked out of my account and haven't gotten a single reply to any of the emails I've sent.
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Álvaro Trigo 🐦🔥 (@IMAC2) reported@levelsio Yeah moving all my domains to Cloudflare too. Namecheap ui and price sucks now .
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Gamingtronium (@Gamingtronium) reported@bybydev Never tried namecheap! 🤧
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Qamar Issa (@QamarIssaqf) reported@0xPurchase @sidomains @NamePros How to buy in less 25$ Which platform bro to invest I search namecheap spaceship not support this
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Mike (@ibuildcoolshit) reported@kapilansh_twt Namecheap customer for 20+ years just left them for cloudflare
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... (@irucsbo) reported@namecheapceo123 I used Namebase (owned by @Namecheap) to manage my funds. Three months ago, you sold the platform without notifying your clients. Since Namecheap sold the platform, I have lost access to my funds, and this issue has now been ongoing for more than three months.
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مركز مهارات الإبداع للتدريب (@cstcksa) reported@Namecheap Warning to all website owners and businesses: Based on our experience, we strongly advise exercising caution before dealing with this hosting provider. We encountered significant difficulties related to account management, communication, and obtaining support regarding our hosting services. Our experience raised serious concerns about the company's practice of relying on third-party agents to manage hosting accounts, which may leave customers vulnerable to disputes, service interruptions, delays in account transfers, or unexpected financial demands. We encourage all customers to carefully review ownership rights, account access credentials, service agreements, and transfer procedures before purchasing hosting services through any intermediary or agent. We have documented our experience and reserve the right to pursue the matter through the appropriate regulatory and legal channels.
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Jamie Madden (@dcwhatwhat) reportedI am down to 1 page of domains on my namecheap account, from 3 pages. AMA
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Rajiya Sultana (@HeyRajiya) reported@ZimalDesigner_ godaddy and namecheap mostly, never had issues with either 👍
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Tomodachi Life Updates (@TomoLifeUpdates) reported@Namecheap We'd appreciate it if your abuse team could take a look at tomodachilife[.]gg and tomoez[.]com (X has flagged both domains in posts already). We've received multiple reports from users who believed these sites were associated with an official web version/port of Nintendo's Tomodachi Life. The sites appear to be hosting a CAPTCHA scam disguised as an in-game Tomodachi Life menu, using Nintendo's branding and trademark in a way that may mislead users. A separate domain hosting the same scam, tomodachilife[.]cc, has already been taken down following reports. Could someone from your team review these domains and their operators or direct us to the appropriate reporting channel?
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Jack Robert (@neutronmesh) reported@Namecheap @Emiliosantoss_ @omarvvvr Don't forget about the 7+ Hour (ongoing) outage with DNS changes. Thats a big seller
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Christopher Franko (@chrisjfranko) reported@Namecheap Oh ****... Nice! I thought I was tripping.
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monsterTrapXx9 (@monsterTRAPxx9) reported@Namecheap @TomoLifeUpdates you guys suck ***** for suspending neocities when they werent even mentioned in the court order. We are actively avoiding ur service & dissuading ppl from using it
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Saud Ilyas (@saud_ilyas) reportedFor the first time in 10 years, I moved the .io domain out of Namecheap to save $25 on renewal lol; never thought of moving any of the 2k+ domains I've managed with Namecheap for years. 3x the price is unjustifiable. Could potentially save up to $10k a year by moving every single one to Cloudflare on renewal. But that’s a very big headache doing one by one, so i’ll pass for now!
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Baber Rizvi (@BaberRizvi) reported@NamecheapCEO namecheap support on live chat keep asking for money just to reboot the server which is already down and they can't explain why it's down. We paid for reboot and server is still down now they are asking more money. This is insane. We are already paying for subscription and suffering business loss and they can't even tell us why our server is down for over 2 days now. Server down means all our websites are down and we can't run business. Need HELP
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Sean Coker (@okcoker) reportedI later found out, you can no longer even register this TLD on the Namecheap website because they have sunsetted them according to customer "support" 3/
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Shant (@ShantDotMe) reportedNC: 19:05:35 Hey Namecheap odd IP address access 20:06:15 IP address provided earlier does not belong to our service 20:27:17 Yes, the IP address does not belong to our company.
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The Smart Ape 🔥 (@the_smart_ape) reportedmillions of companies forget to renew their domain names every year. you can just buy the expired domain someone forgot about and get a premium on it. it’s called drop catching. where to find them discovery + filtering: → expireddomains[.]net → domcop → freshdrop → moonsy auctions + catching: → godaddy auctions → namecheap expired auctions → dynadot closeouts → namejet / snapnames → dropcatch (1,200+ registrars, best catch rate on contested names) the process: domain expires → grace period → “pending delete” → drops. once it’s pending delete (usually ~5 days before the drop) you can place a backorder. if more than one person wants it, it goes to auction. most of these never get listed for sale. catch the ones with real value (traffic, backlinks, brandable names).
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Fanboy.nz (@fanboynz) reported@Namecheap What did you find? based on the hundreds of domains it creates weekly on your service.