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Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.
Problems in the last 24 hours
The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Namecheap. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Namecheap users through our website.
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Hosting (60%)
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Cloud Services (20%)
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Domains (20%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Namecheap Issues Reports
Latest outage, problems and issue reports in social media:
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Matt Tomkin - Tao (@matt_tomkin) reported
@Namecheap is something wrong with your systems? I am unable to login and the email for the code is not coming through?
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Rehan Butt (@Naher94) reported
@GK3 Among my network GSuite is the most popular mostly due to slow fuss for setup/maintenance on things like using whatever email client/device you need.. personally I use @Namecheap for domain purchasing and also have a inbox from them but may move that over to GSuite In the future
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Mr Mxyzptlk ---- 🇰🇪🇺🇬🇱🇸🇿🇦 (@TheGiwi) reported
@Namecheap I noticed your website says it's under maintenance, but Private e-mail is down too. I've got clients to respond to but can' access e-mail.
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rektcity (@rektcity_) reported
@Namecheap how long till maintenance is over? was just ready to do some shopping for business domains, but looks like search functionality is down!
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Matthew (@WobblyWiFi) reported
@Sam_Mutahi @Namecheap @fuzed_ Goes down at the worst of times! (When I need to access my domains)
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Maschinist 🦇💀 (@Rivitheadz) reported
What the hell is up with @Namecheap? It's been down all day. I need to change my nameservers.
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Pyro - Proud member of the “screeching minority.” (@FRAInfoStudent) reported
@Namecheap took a SEVEN HOUR unscheduled ‘maintenance’ and took down most of their services (VPN, WordPress, webmail, registration website…). What’s the over/under that this was ransomware?
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ฅ^•ﻌ•^ฅ ⋌( #ACAB #BLM! ) (@maffsie) reported
very excited to find out why namecheap is currently experiencing Extreme Turmoil in the form of everything being down and unexplained unscheduled maintenance
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Bradley Chatha (@BradleyChatha) reported
Welp, I was looking for reasons to move away from Namecheap anyway. Today's hours long outage when I really need to change my DNS settings certainly is convincing.
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Bud Manz (@manzwebdesigns) reported
So, apparently, @Namecheap is having issues with not only their website, but also their SSL certs?
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Dave Sottimano (@dsottimano) reported
@Namecheap recommended you to a friend yesterday, which signed up. Nothing but issues from registration to support. Please don't make me look bad, I have a ticket number and have been granted domain access. Need better support asap.
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Sam Mutahi | Personal Finance Writer (@Sam_Mutahi) reported
@Namecheap @fuzed_ Huh...First time seeing Namecheap website down this long
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Fred & Ollie (@FrednOllie) reported
@Namecheap There's no excuse for you to have an outage of this magnitude.
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Martin (@apphancer) reported
Why go under maintenance for a better user experience without notifying clients first, @Namecheap? Email is also down
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André Costa (@_andrempc) reported
@_Ginchi @Namecheap I've just asked the "real" support they assured me it was only website problems. Quoting: "Issues is only with Private Email website, but the delivery should work correctly. So you'll receive your emails after the maintenance."
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SC (@AnarchoSC) reported
@MHLut @EmilyGorcenski God, when I got the HIBP notification I freaked out wondering how my info was even on there. Calmed down when I found it was just an email alias and name I used for whois info before namecheap has free whois privacy
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Sam@Wyre-G 🇰🇪 (@wyre_g) reported
@Namecheap Okay, next time do a targeted notification such as email nobody reads your blog daily. Plus how would one read that when the link itself was down
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Azam Khan (@MohdAzamaliKhan) reported
@Namecheap @FrednOllie Namecheap is down..... When it will be up? Pls tell ETA
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Bud Manz (@manzwebdesigns) reported
@Ken03819333 @Namecheap It was a separate issue... now resolved.
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fakenickels.eth (@fakenickels) reported
@Namecheap @KimJoaoUn When will you guys support tokenization of domains as NFTs like @ensdomains does?
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André Costa (@_andrempc) reported
@Namecheap Well one thing is the website going on maintenance, other thing is the email service currently being unavailable without any justification. My business email is hosted here and we can't receive/send emails to clients and partners. At least shed some clarity about this.
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Maschinist 🦇💀 (@Rivitheadz) reported
@Namecheap They can't do it because I can't access my account to get my support PIN. Is there an ETA for resolution?
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Maschinist 🦇💀 (@Rivitheadz) reported
What the hell is up with #namecheap? It's been down all day.
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Alejandro Balari (@BalariTheZombie) reported
It’s 10:11AM and I can’t access my damn email because @Namecheap thought it was a good idea to do maintenance on a core service during core business hours…..
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cairodave (@daveburton_) reported
@Namecheap what’s up with your service today!! My mail accounts for two of my businesses has been intermittent and your website is under maintenance with no updates! I can’t even ‘Live Chat’ because the site is unable to validate me.
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w👩❤️💋👩 (@was0la) reported
I’ve been disturbing namecheap’s support since morning😫
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Ken (@Ken03819333) reported
@manzwebdesigns @Namecheap What? How do you know? Or what’s the issue?
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Fred & Ollie (@FrednOllie) reported
@Namecheap @MohdAzamaliKhan Just as a follow up - a system or network failure is not maintenance. Be honest with your customers. Otherwise we have no reason to trust your services.
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Richard Kirkendall (@NamecheapCEO) reported
@TheGiwi @Namecheap We are having some temporary issues. Things should be up soon. We apologize for the inconvenience.
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Vadim Muntianov (@VMuntianov) reported
@_andrempc @_Ginchi @Namecheap No emails will be lost guys. Anything sent to you during the maintenance is queued to be delivered as soon as the service is fully up. We apologize for the inconvenience.