Namecheap

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Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.

Problems in the last 24 hours

The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Namecheap Outage Chart 12/10/2024 10:45

At the moment, we haven't detected any problems at Namecheap. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Namecheap users through our website.

  1. Cloud Services (38%)

    Cloud Services (38%)

  2. Hosting (38%)

    Hosting (38%)

  3. E-mail (13%)

    E-mail (13%)

  4. Web Tools (13%)

    Web Tools (13%)

Live Outage Map

The most recent Namecheap outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesPort Chester Hosting
NorwayPorsgrunn E-mail
MexicoMagdalena Contreras Web Tools
ItalyOcchiobello Cloud Services
United StatesTracy Cloud Services
SpainCartagena Hosting
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Namecheap Issues Reports

Latest outage, problems and issue reports in social media:

  • shaifansari47 Shaif Ansari (@shaifansari47) reported

    @Namecheap I tried to contact your support team first but from there reply is very late I want help soon, please help.

  • RNHurt Richard Hurt (@RNHurt) reported

    Finally, I just check the status of the ticket and the @Namecheap support site won't let me log in. WTF is going on over @ NameCheap?!?

  • danielgothits danielgothits.eth (@danielgothits) reported

    @ape3464 @opera @Namecheap damn heard of it before and did some light browsing. gonna research more tonight. potentially ******* huge for sure, domains are big $$

  • WinglessWhistle Wingless (@WinglessWhistle) reported

    Look, I like namecheap but what ********. I'm not spending $83 USD to reactivate a ******* $2 domain. Might try Google domains :) And if that works I'll move 5 more from namecheap!

  • JoshDance Josh Dance (@JoshDance) reported

    @Namecheap can't access my cpanel and my site is down. Checked status page no updates?

  • Iamkingsleyf Kingsley Felix #SOOTHARCOURT (@Iamkingsleyf) reported

    @Namecheap WHY AM I LOCKED OUT? "VALIDATION ERROR Your access is temporarily restricted, please contact our support team."

  • jsebean JSE (@jsebean) reported

    @yesiwebto @ProtonMail Too expensive. I'm in the process of moving to Namecheap's Email service. Open Xchange based. Not really interested in all the protonmail privacy hype anyway.

  • realNextlayers Samson (@realNextlayers) reported

    I honestly don't understand why @Namecheap changed the live chat software, the current one is so poor, no sound, logs out customers while still chatting with the agent...its terrible. Can we go back to the previous method please?

  • RNHurt Richard Hurt (@RNHurt) reported

    Not super happy with @Namecheap support. I opened a ticket months ago about a domain that's being used to phish our employees and haven't heard a peep from them.

  • RNHurt Richard Hurt (@RNHurt) reported

    @Brek21574395 @Namecheap Someone registered a very similar domain name to ours (added an S) and is using it to phish our customers. I opened a ticket with #namecheap support and it was ignored. Not happy at all!

  • RNHurt Richard Hurt (@RNHurt) reported

    Even worse, when I tried to check on the ticket for the incident, the @Namecheap support site had no record of the ticket at all.

  • Vic_anene Victor Anene (@Vic_anene) reported

    When it comes to Technical support & Customer Service, no company on planet earth beats @Namecheap

  • tehreedy Sam Reed (@tehreedy) reported

    @Namecheap Maybe never planned, but it's been there (on and off?) for years...

  • shaifansari47 Shaif Ansari (@shaifansari47) reported

    @Namecheap I have used hosting from 3-4 hosting company but have not found such a bad experience anywhere.

  • bohdan_shulha Bohdan Shulha (@bohdan_shulha) reported

    @Namecheap Actually, the original issue is not resolved (the page didn't load at all), but my account got the "verified" status

  • Mari_Zhu Marina Zhuravlova (@Mari_Zhu) reported

    @SamuSeeGurke @Namecheap The issue is fixed 😌

  • DebraISchafer Debra Isaacs Schafer (@DebraISchafer) reported

    @Namecheap Can you follow and message me? There is an issue that needs immediate resolution.

  • NFT_Domains NFT Domains For Sale (@NFT_Domains) reported

    @DotWeekly Yes true, also Namecheap did the same. There is a lot of issues happening behind us. And by the way who give the registrars the right to own the premium domains and sell them with these high prices.?

  • ecarlesi Emiliano Carlesi (@ecarlesi) reported

    Possible threat on hxxps://iive[.]support #phishing #metamask #namecheap

  • cryptoShields CryptoShields (@cryptoShields) reported

    @ICANN - Is there a way people can report Fraudulent Websites running NFT Scams and have them Shut Down ASAP? @Namecheap and @HostGator seems to be the 2 Favorite providers the Scammers go to.

  • vereena0x13 🤍𝖛𝖊𝖗𝖊𝖊𝖓𝖆🖤 (@vereena0x13) reported

    guys I still haven't gotten back into my namecheap acct. since I lost my 2FA like I need to get my **** together ********

  • Mari_Zhu Marina Zhuravlova (@Mari_Zhu) reported

    @Namecheap @SamuSeeGurke Hi! It's Marina from Namecheap team. Thank you for reporting the issue. We were able to replicate the same error on our side, our tech team is already investigating. I'm sorry for the temporary inconvenience. I'll let you know once that is fixed

  • schmutzie Elan Morgan 🦉 (@schmutzie) reported

    @AngryReginaGuy @cenobyte @levendis I use Namecheap. The interface is actually useable, and they have good customer service. I also use the Honey browser extension to get extra off at checkout.

  • nwabu_ Kwisatz Haderach (@nwabu_) reported

    Namecheap sucks. Wtf

  • bohdan_shulha Bohdan Shulha (@bohdan_shulha) reported

    @Namecheap Magically resolved, but I already sent an E-Mail to the support. Unlucky, only after I have clicked "send" the agent agreed to pass it down to the corresponding team =\ P.S. deleting an angry tweet. Best support ever <3

  • ecarlesi Emiliano Carlesi (@ecarlesi) reported

    Threat on hxxp://cancel-request[.]online/365/ #phishing #bankofireland #namecheap

  • bugfishbugfish fck twdder (@bugfishbugfish) reported

    @Namecheap Wow. That’s action. Thank you. Now if I could just find the guy keeps spamming my iMessage with this crap.

  • cryptoShields CryptoShields (@cryptoShields) reported

    @ICANN @Namecheap @HostGator Great thank you. But in terms of reaction Speed, how can we make sure the Fraudulent Domains are shut down ASAP. Because 1 hr Running is enough to allow them getting away with thousands of dollars.

  • RNHurt Richard Hurt (@RNHurt) reported

    @Namecheap The support ticket in question is: JDU-471-73768

  • Iamkingsleyf Kingsley Felix #SOOTHARCOURT (@Iamkingsleyf) reported

    @Namecheap I have done that and need this to be FAST as possible because I am in the middle of changing our DNS. sites are down is this how a 5yrs customer is treated?