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Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.
Problems in the last 24 hours
The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Namecheap. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Namecheap users through our website.
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Cloud Services (43%)
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Domains (21%)
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Hosting (21%)
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Web Tools (14%)
Live Outage Map
The most recent Namecheap outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Domains | ||
| Web Tools | ||
| Web Tools | ||
| Web Tools | ||
| Web Tools | ||
| Cloud Services |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Namecheap Issues Reports
Latest outage, problems and issue reports in social media:
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Angel Rushkov
(@angelarius) reported
@Namecheap I need someone competent that can read, understand and asap fix the issues that I am having! Ticket 595-91081. You've caused me a downtime that lasts already for a day.
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Marcin Gminski
(@marcingminski) reported
@DanielSilv9 @Namecheap @Cloudflare As in their registrar module doesn’t support .dev domains
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/asciiden/
(@asciiden) reported
@agabekovroman To me email services are like Linux customizations. I can never settle. I have used Namecheap, Office 365, Google Suite, and now Google again - Google Workspace. For me it goes like this: - No instant receive/send - Namecheap - Instant receive/send - Google/Microsoft
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Gobler
(@Bombdas) reported
@Namecheap @Carbonian_CO2 thank you and please check. Also please bring the site down as it is fake and you will see that. This is all a plow from the ceo to screw investors in this ongoing scam of Phil group
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Kyle
(@TxAgKy0399) reported
@Namecheap I have a ticket open and it's been several days about one of your domains hijacking a legit name and attempting to steal customer information. Does NameCheap not ensure security for its customers and/or protect against domain hijacks? Waiting...
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Chris Wilcox
(@wilcochris) reported
The @Namecheap model makes 0 sense. They favour new customers over longstanding ones. I can get a hosting plan really cheap and when renewal comes they forget about you and offer no loyalty discounts! I’ve been a customer for 6+ years. Why even bother anymore!
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Kev
(@YoitsMeKevster) reported
@Namecheap All my sites are down is there maintenance on VPS servers as I am on VPS hosting
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Cody
(@cjtheway) reported
@nemesis09 @Infosec_Taylor @Namecheap Totally agreed, it’s like night and day. In my last role they were so hard to work with, but that was as more of a network admin. The recent change of issuing lightning-fast takedowns is something seriously impressive! 👏👏
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Alok Kumar Singh
(@conalok) reported
@Namecheap username: alokambar Is there any issue with server ? It's down?
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Alex Falatovich
(@afalat55) reported
@Infosec_Taylor @Namecheap They've definitely improved since the public dragging/blowout. Still a lot of abusive domains but as someone who has seen them at their worst, have to recognize their improved responsiveness and steps taken. Room for improvement still but not a hopeless cause anymore.
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Sébastien Dubois
(@dSebastien) reported
@dupont_benoit I used OVH too but now use Namecheap. Cloudflare is epically good. If I remember correctly, OVH was also limited to 1-2 mailboxes and I don't know if they did have support for aliases. On Cloudflare mail, no mailbox, but I can add many mail redirects
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Ogada Rita
(@RitaOgada) reported
@optimized3x @gmail Please share sites that offer free custom emails. I've used namecheap but lately I've had issues with it. Thanks
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Ray of Sunshine
(@repsofsunshine) reported
Anyone buy a .fi domain? Google domains and namecheap don't support the .fi tld so I have to find a new registrar to buy from. Having a hard time finding one that I trust. Recommendations appreciated!
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Thomas Burns
(@lazurs1) reported
@Namecheap Is your increase due to log4jam? I know @GoDaddy had long hold times a couple of weeks ago due to compromised sites or just pure over load. Is NC having the same issues? I've really found you guys pretty reliable all the time I've used you. :) Your my go to for personal hosting.
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LowReg.co.uk
(@lowreguk) reported
@Namecheap @Namecheap info above enough to have the site taken down?
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(GRSF) Not Cedric of the Orioles 💉💉💉.tokenring
(@zarchasmpgmr) reported
@AnachronistJohn @Infosec_Taylor @Namecheap Seconded. I & several friends have emailed their support and nothing has happened. They’re getting close to Suck Daddy levels.
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nate
(@nate2x4) reported
@Namecheap I submitted a ticket a few weeks ago for a malicious domain and I haven't gotten a response yet. YYO-404-81884 is my ticket number, the domain in the ticket is being used for a targeted phishing attack. Please help.
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Marcin Gminski
(@marcingminski) reported
@DanielSilv9 @Namecheap @Cloudflare Yeah multiple domains never had a problem.
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Serge Kannon
(@SergeKannon) reported
@NellyOmosh @NamecheapCEO @Namecheap That's because they are not here to help you. They are only here to help the scammers scam you.
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mdmck10
(@mdmck10) reported
@Namecheap Hello, Issue with this domain still persists, they seem to also have changed the unsubscribe page layout again, still fake though, I have also sent a DM with full headers from spam emails that include this domain under the "unsubscribe" link
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Reza
(@RezaRahmati59) reported
@GoDaddy Please stop stealing money from your customers. My domain got autorenewal for 2 years, the reminder email was sent to spam, and I called customer support no way to cancel transaction. I've been charged for $400 for 2 year .ai domain, same is $89/year on namecheap.
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Quagga.eth 💜
(@GrainedDots) reported
@ViaEth @BrendanRyder @zerozerocoins damn. at least NameCheap took a few hours..
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Sam Mortimer
(@TheRealSamuelM) reported
@Namecheap Has the issue with upstream domain provider registration been fixed yet? Was unable to register a .net.au earlier
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Jakob Greenfeld
(@jakobgreenfeld) reported
There were tons of unexpected problems: • Ghost introduced a bug in a recent release that made complementary premium plans impossible • Namecheap can't handle proper redirects • Integromat only supports Ghost v3 so I had to switch to Zapier
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lito
(@litocoen) reported
@NamecheapCEO hey sir can you write me a dm i am trying to buy a domain on namecheap but your customer support is rejecting my request without giving any explanation as to why
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Bitcoin and seven others.
(@AxtraQ) reported
@whogohost server couldn't run our script. It sucks, but we're on it. We will transfer domain to @Namecheap and reinstall.
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Marcin Gminski
(@marcingminski) reported
@DanielSilv9 @Namecheap @Cloudflare Damn my typing. Add domain in CF first then transfer from namecheap.
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MalwareHunterTeam
(@malwrhunterteam) reported
@BigRock Not seems you do. In the thread of which I took the screenshot of, people mentioned Namecheap as an example for you. They sometimes reply to tweets asking them to take stuff down only in 3-5 minutes, saying they did it. They do understand the urgency & they do care about. (1/2)
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Robert Rutledge
(@RRLanguage) reported
My SSL Certificate on my website has expired... I renewed it but can't get @Namecheap to let me download it. Please help, anyone. Apologies to anyone who's been trying to access my site.
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Reza
(@RezaRahmati59) reported
@GoDaddy Please stop stealing money from your customers. My domain got autorenewal for 2 years, the reminder email was sent to spam, and I called customer support, "no way to cancel transaction". I've been charged for $400 for 2 year .ai domain, same is $89/year on @Namecheap