Namecheap

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Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.

Problems in the last 24 hours

The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Namecheap Outage Chart 11/23/2025 04:45

At the moment, we haven't detected any problems at Namecheap. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Namecheap users through our website.

  1. Cloud Services (48%)

    Cloud Services (48%)

  2. Hosting (24%)

    Hosting (24%)

  3. Domains (20%)

    Domains (20%)

  4. Web Tools (8%)

    Web Tools (8%)

Live Outage Map

The most recent Namecheap outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
IndiaNoida Web Tools
IndiaNoida Cloud Services
IndiaGreater Noida Hosting
IndiaNoida Cloud Services
IndiaNew Delhi Domains
IndiaBulandshahr Hosting
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Namecheap Issues Reports

Latest outage, problems and issue reports in social media:

  • AuntieLumb Auntie Lumb (@AuntieLumb) reported

    like, i dont wanna have to redo all my dns for this ****, its such a pain in the *** for something as involved as this project was, but i will, cuz **** you @Namecheap :)

  • sanjay Sanjay Parekh (@sanjay) reported

    @namecheap One of my domains has suddenly lost its MX DNS settings. Nothing has changed on my side - still in my dashboard and MX settings there but pulling them up leads to no response. Help!

  • AlesandroOrtizR Alesandro Ortiz 🇵🇷🏳️‍🌈 (@AlesandroOrtizR) reported

    @Namecheap Hi, are your DNS servers having issues on/around 8 PM ET (~an hour ago)? Having some DNS resolution issues on one of my domains, but only on some resolvers it seems.

  • JakeGWater Jake G. Water 🎬 (@JakeGWater) reported

    @Namecheap updates to your DNS/NS are not working at the moment.

  • _fauzan_x Fauzan (@_fauzan_x) reported

    My account has been temporarily locked due to suspected fraud. I contacted the support/live chat. Ticket #TJU-748-11340 was submitted for 3 days still no update. Can you help out @Namecheap?

  • AlesandroOrtizR Alesandro Ortiz 🇵🇷🏳️‍🌈 (@AlesandroOrtizR) reported

    @KenoFischer @Namecheap FWIW, I've used NC for over a decade, and no issues on pure domain registry side. But as with any registrar, I avoid other services like DNS and email. So you can keep NC as registrar but use diff provider for DNS. I personally use either AWS, Linode, or Netlify.

  • KATNAMES1 🇲🇽 ҜДT̴ИД爪Ξ$🇲🇽 (@KATNAMES1) reported

    @DotWeekly @Namecheap Damn that’s hard to believe!

  • geekcubed Ian Stapleton (@geekcubed) reported

    Just love waking up to a barrage of automated monitoring emails saying sites are offline. 30 minutes of pre-conflakes panic investigation and turns out I'm not special or unlucky, just another satisfied customer of @Namecheap and their latest DNSSEC *****

  • themactep Paul Philippov (@themactep) reported

    ******* @Namecheap ****** up its DNSEC again. 20 of my domains went offline. ******* circus is at it again. every ******* year! and their bangalorean support is useless at best. aarrgghh...

  • BOYRACER1523 BOYRACER1523 (@BOYRACER1523) reported

    @Namecheap It’s great you have 3 million customers I have been a customer since the 7 of august 2020

  • mateusjatenee Mateus Guimarães (@mateusjatenee) reported

    @Namecheap @leenyburger Noooooooooo she (and everyone else) wants less trouble, why does every service asks us to submit a ticket 😭😭😭😭

  • drunkSEOrobot I'm Drunk SEO Robot! (@drunkSEOrobot) reported

    Have a question…. Study on the NameCheap Blog - How to Fix Both by.

  • Namecheap Namecheap.com (@Namecheap) reported

    @profeSysadmin You should be able to see the ticket ID, if there are any open, in your mailbox directly. Please look through the emails sent from Namecheap. Alternatively, try to log in to the support account using another browser or clear cache before accessing the account.

  • CryptoNat7 CryptoNat (@CryptoNat7) reported

    @Namecheap, reply to multiples tickets submitted is always a good thing to keep a customer satisfied. Buy a namedomain with @Namecheap was one of the worst experience for me. No customer support. What can I do to be heard ? Thanks.

  • StefanKarpinski Stefan Karpinski (@StefanKarpinski) reported

    @KenoFischer @Namecheap I had issues with @Namecheap failing to autorenew some domains I own even though I had working CC on file and had set them to autorenew. They didn't take that seriously either and never even replied to my support ticket about it

  • twigpress Carl Alexander (@twigpress) reported

    @jonathan_dejong @YmirApp @zackkatz I tagged namecheap so maybe support will help. XD

  • 24x7NFTs 24x7NFTs.com (@24x7NFTs) reported

    @Namecheap Domain renewal promo not working

  • DotWeekly JamiΞ Zoch (@DotWeekly) reported

    Thought: If NameCheap partnered with Newfold Digital (Web/NSI, Register, BuyDomains, SnapNames/NameJet, HostGator, BlueHost etc) and maybe ties in Tucows/eNom or another large registrar, a new powerhouse network (DLS) could be created & expired domain auction service. #shakeitup

  • AlesandroOrtizR Alesandro Ortiz 🇵🇷🏳️‍🌈 (@AlesandroOrtizR) reported

    @KenoFischer @Namecheap If it's helpful in your chat as proof of more than one customer affected, my affected domain was aogarantiza[.]com from 8 PM ET sharp until around 10 PM when I finished remediation steps myself.

  • rubiorguez Roberto Carlos Rubio (@rubiorguez) reported

    @namecheap "No Such User Here" This message is received when receiving / sending emails, second domain in which it happens. After 50 mins support staff says "I have no problem". What's going on?

  • profeSysadmin Alexis Arnal (@profeSysadmin) reported

    @Namecheap I am very sad with your service. My client account was blocked whitout advice. I need my domain and Transfer for a serious Hosting

  • KenoFischer Keno Fischer (@KenoFischer) reported

    @Namecheap support says a "glitch" caused incorrect RRSIG records for DNSSEC enabled domains, fixed by re-generating the records on their end. I requested a full post-mortem, since this is a pretty significant outage, but was told there wouldn't be one.

  • tldn TLDN (@tldn) reported

    @Namecheap registered domain is a major scam site boonjiproject(.)live also using your hosting. Needs to be taken down.

  • TheFlakitoNeT Luis Ernesto (@TheFlakitoNeT) reported

    @Namecheap 😱😱😱😱😱😱What an excellent service, incredible, they did not spend more than 10 minutes, they did not even label them and they reacted faster than the impersonated ones. My next dedicated contract here without a doubt, this is first class attention.

  • KenoFischer Keno Fischer (@KenoFischer) reported

    @AlesandroOrtizR @Namecheap They didn't explicitly say that, but said it was an "unforseeable glitch", which I read as much. Turns out all of our other DNSSEC-enabled namecheap domains are also down, so I'm back in the support chat right now...

  • AlesandroOrtizR Alesandro Ortiz 🇵🇷🏳️‍🌈 (@AlesandroOrtizR) reported

    @KenoFischer @Namecheap Good luck, hope you can resolve soon. I was able to fix mine by toggling DNSSEC off for a few mins, then turning it back on. I only had one domain with NC DNS + DNSSEC enabled. All my other domains have DNS with other providers or didn't have DNSSEC enabled (unused domains).

  • internetdomains Cere.al 🏴‍☠️ (@internetdomains) reported

    @Namecheap Made a $2500 purchase and you lock our account. Seriously? You couldn't just send an email for whatever verification you need us to do? ​ "Being careful" is one thing. Locking out a premium customer out of their account is another. Please fix it.

  • Wamuhu_ Reverend (@Wamuhu_) reported

    @Namecheap I can't access my site. And I need to speak to support without going through my backed. Is there a way to talk to support directly?

  • Wamuhu_ Reverend (@Wamuhu_) reported

    Is @Namecheap down?

  • AlesandroOrtizR Alesandro Ortiz 🇵🇷🏳️‍🌈 (@AlesandroOrtizR) reported

    @KenoFischer @Namecheap Ah, so NC confirmed issue was on their end? I thought there was chance issue was due to normal cycle + Google DNS caching incorrect data, since that was only resolver giving me issues. Good to know it was at NC's end.