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Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.
Problems in the last 24 hours
The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Namecheap. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Namecheap users through our website.
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Cloud Services (48%)
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Hosting (24%)
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Domains (20%)
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Web Tools (8%)
Live Outage Map
The most recent Namecheap outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Web Tools | ||
| Cloud Services | ||
| Hosting | ||
| Cloud Services | ||
| Domains | ||
| Hosting |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Namecheap Issues Reports
Latest outage, problems and issue reports in social media:
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Ian Soboroff
(@ian_soboroff) reported
@sinanaral @hmason @Namecheap We had folks who wanted to do deepfake detection as an evaluation task but the problem is collecting good data.
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John Durham
(@KiloDelta8) reported
@VittoStack I manually tinker mines into my VPS on @Namecheap and configure it all from one service.
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Kristaps Mors
(@KristapsMors) reported
Wow! Thanks to @Namecheap for incredible fast reaction this time! Fraud was disabled even before I managed to create a support ticket about it, less than 30 minutes after my first tweet! 🤯
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Sean Killeen
(@sjkilleen) reported
.@cloudflare .@Namecheap what is the appropriate process to report a domain name / customer of yours who is currently dedicated to spreading misinformation & harassment?
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Andrew Pontbriand 👽
(@RealAndrewPont) reported
@Namecheap I need someone from Risk Management to respond toy ticket immediately. You guys allowed someone to stealy information and purchase a domain with my business debit card. I have been waiting a week for a reply. Just being ignored. Customer for almost a decade. Not happy
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Riven
(@CryptoRiven) reported
9) So I had contacted Huobi, Binance and Namecheap (Website host) and none of them could help me, at this point I just gave up. I thought about quitting crypto but 1 week later I realized how stupid that sounded since it was all 100% my own fault.
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Chris Titus Tech
(@christitustech) reported
@MrMRiggs @Namecheap Yeah the full DNS is: CNAME www - new.domain TTL auto Redirect's above the website is up with the www in front of it. So it's just that pesky redirect from the registrar. Worst case I can do a hop from a server, but that would slow down the load times for folks use naked
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Active Frank (Up in all the stores.) 💪🏾
(@datjetsonfranco) reported
@Namecheap dashboard loading super slow and then getting cloudflare error screen
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Tesfaye
(@TesfayeJameson) reported
@asemota Hosting sucks on namecheap.
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Jacob Keane 😀
(@KeaneGames) reported
@nachimir +1 for namecheap, they're... fine? No hassle, no problems, no pushy dark pattern upselling
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Cédric Lnx 🦭
(@cedricloneux) reported
Switching from @Domainscom (full of bugs and terrible experience) to @Namecheap (free 1y domain with GitHub scholar + accept #BTC with #LightningNetWork)
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Arun
(@asto2121) reported
@umanghome @banglani I had a similar issue with Namecheap. Trying to manually charge the card they had saved failed. But adding another card afresh worked.
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Martin Riggs
(@MrMRiggs) reported
@christitustech @Namecheap I know I always use 301, but what I see is a DNS forwarding issue. Could be that need more time or something is wrong in the settings in the DNS zone
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Chris Titus Tech
(@christitustech) reported
@Namecheap Yeah, they said the redirect is working as intended, so I'm just asking for twitter to see if it is a propagation issue or local to my dns.
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Topher.Li
(@Hi5thisAzn) reported
@Namecheap is there something going on internally at your organization? my company has been locked out of our account and our website has been down since Sunday. No replies from the risk management team. How long does it take to fix a domain issue?
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June Yu
(@indyradio7) reported
@lothar97 @Cryptome_org You're ok but namecheap is involved in many shady practices - mainly in support of professional spammers, who are your biggest customers. I also have documentation that namecheap inserts dnssec records to prepare selected domains for auction BEFORE their expiration.
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Jaxx Armstrong
(@JaxxArmstrong) reported
@christitustech @Namecheap DNS is a fickle thing in the best of circumstances. Just elevate the issue with @Namecheap and have them forcibly refresh their records. However, apart from that there's nothing you can do than to wait until the rest of the Net picks it up, which can take up to 24 hours.
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Motyar
(@motyar) reported
@harshamv @digitalocean @ICICIBank_Care All cards works well via paypal. Having issues at namecheap. But paypal worked. Digitalocean working well for me with icici card
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Chris Titus Tech
(@christitustech) reported
@MrMRiggs @Namecheap I was under the impression using a mask is bad for SEO and a 301 unmasked is superior.
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Bruno Faviero
(@Bfaviero) reported
Has anyone ever gotten a ERR_SSL_PROTOCOL_ERROR but only for *some* users? Currently getting this on one router and not another... problem with a domain forwarded from namecheap to netlify.
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Wojtek (voy-tech)
(@MostlyDev) reported
@Namecheap Ha Ha. Been very happy so far. Cheap, email forwarding, dyndns, alias records. Honestly, no reason to find any other registrar. FreeDNS sold me, and I never left.
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Fashola-Oba
(@obafashola) reported
@asemota For some time now namecheap website goes down but the server still keeps running. That thing always scare me
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June Yu
(@indyradio7) reported
@lothar97 @Cryptome_org when one of my domains was made inaccessible after a namecheap employee inserted bogus dnssec records, I transfered that domain to another registrar. That was a truly broken trust I could not afford. You sort it out: I will protect my domain. support claimed it was a "bug". hmmm
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Mappu
(@Rajesh23MD) reported
@hmason @Namecheap Been scammed by a site hosted on @Dynadot - never really knew what to do about them. Reported, but I haven’t seen their site taken down. Namecheap are a lot cool in taking appropriate action! Seeing your tweet, now reported to cloudfare as well. Let’s see. 🥲
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Md Shadab Alam
(@Shadabshs) reported
7 Best Domain Registrars for Your Next Project White heavy check mark Porkbun White heavy check mark Bluehost White heavy check mark NameSilo White heavy check mark Namecheap White heavy check mark Domain. com White heavy check mark Google Domains ✔Network Solutions
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Chrishan R Jayakody
(@ChrishanJay) reported
@namila007 Had the same kind of issue(I guess) when I tried to move my domain from Godaddy to NameCheap. Admin email of the domain was using the same domain, and I could not get the authorization code to confirm the transfer.
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Kristaps Mors
(@KristapsMors) reported
@Namecheap Wow! Thanks to @Namecheap for incredible fast reaction this time! Fraud was disabled even before I managed to create a support ticket about it, less than 30 minutes after my first tweet!
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Count Shout
(@CountShout) reported
@Namecheap you are slow!
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Bill Simon
(@phonesimon) reported
Hacking around twice in a year (chain expiration issues), not to mention worrying about unreliable renewal mechanism, makes dealing with Let's Encrypt certificates a little more work than I want for the cost of free. Small cost ($7) worry-free 1yr solution from namecheap: 👍
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Jash Sayani
(@JashSayani) reported
@Sarah_Swanson @Namecheap @TMobileHelp We need to fix technology to eliminate spam. Messages from legit businesses should have a checkmark or something in messaging apps. UK does this well. SMS from banks show the bank name instead of a number. Some sort of special short code system integrated with smartphones.