Is Namecheap down?
Some problems detected
Users are reporting problems related to: domains, web tools and e-mail.
Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
February 11: Problems at Namecheap
Namecheap is having issues since 12:40 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Namecheap users through our website.
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Domains (33%)
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Web Tools (33%)
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E-mail (11%)
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Cloud Services (11%)
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Hosting (11%)
Live Outage Map
The most recent Namecheap outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Guayaquil |
Cloud Services | |
 Zürich |
Domains | |
 Zionsville |
Hosting | |
| Lake Charles |
||
 Marinha Grande |
Domains | |
 Bengaluru |
Domains |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Namecheap Issues Reports
Latest outage, problems and issue reports in social media:
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Adam Cook
(@AdamIT10) reported
@madzadev For domain registrar, check out Namecheap, Porkbun, Godaddy. For hosting service, I would recommend Asphostportal.
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Jesse👨💻
(@Iam_Ehigie) reported
@htmleverything No, the last time I spent hours with namecheap customer care trying to fix issues 😭😭😭😭
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S C H I N D L E R ✨
(@schjndlertom) reported
@Ashu_Panwar1100 @GitHubEducation @Namecheap "You are seeing this warning because this website does not support HTTPS". - I didn't open the page, sorry. You should correct this
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Quique "Keekeh" Rojas
(@keekehrojas) reported
Bought 2 domains on ionos and they charge my account but no domains. They say they cancelled the order due to payment. Went to Namecheap and got the domains for less and no issues.
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Pat Bergstresser
(@PatThePM) reported
@Namecheap Got up to speed with where the conversation was In addition, they looked at my configurations and not only answered my question, but found other issues that I was unaware of Then made recommendations to get that fixed If that wasn't enough...
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John hack (cyber security saver)
(@cybersaver11) reported
@ravijinagar @Namecheap massage me now if you want to regain access into your wrongful deleted or disabled account I surely can fix it back to you
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oxygen
(@only1milito) reported
@madzadev @Namecheap…never had any issues with them, their 24/7 support is 👌🏾
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Ravi Nagar
(@ravijinagar) reported
@Namecheap My account is hacked and i am trying to connect with namecheap customer care last 2 months but support not recover my account. Check it
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Pat Bergstresser
(@PatThePM) reported
@Namecheap As changes were published, it would take time to see if the change had the right fixes globally During these time periods, they had to hand off support 2x to new customer service agents This handoff was seamless, and the new agent re-read the existing chat history and...
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DIVA DE StoryTeller✍
(@Euphemiadiva) reported
Namecheap customer service>>>>>>>>>>>> @Namecheap
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J
(@0_1_0_1_0_0_0_0) reported
@Namecheap hxxps://amineo-b6d82e[.]ingress-daribow[.]ewp[.]live/wp-admin/accessc/clients/login.php --------> #PHISHING ------> NUKE
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Pat Bergstresser
(@PatThePM) reported
@Namecheap They also made recommendations to ensure my re-directs worked properly. Absolute master class in customer service. My hats off and appreciation to the @Namecheap customer service and success team and all the agents that worked directly with me.
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#%@★❢ 🇺🇲 🏴☠️
(@shellscape) reported
@Namecheap the update was "we know this is a bug but have no eta on a fix" so you all know that there's a component of DNS entry that is crashing browser tabs because of a trailing dot in an event listener, but can't allocate the time to fix it. super weird.
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Quagga.eth 🌴🦇🔊
(@LetterArk) reported
@financeguy74 @ensvision wow, then what...has gone wrong. Thanks, I will try to figure this out. maybe a Namecheap server issue.
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Ashutosh Panwar
(@Ashu_Panwar1100) reported
@schjndlertom @GitHubEducation @Namecheap Working on it👨🏻💻. Will soon fix it.
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erica.sinclair
(@taofeek_ob) reported
anyway, did some digging. while namecheap support this concept, email forwarding, i couldn't use it as the nameservers point to vercel.
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Madeleine Vasaly
(@mnbookgeek) reported
@billchilds @dhmontgomery @morgandawn6 I use Namecheap too. Very reasonable prices and haven't had any major issues.
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M Ξndler.ETH (🥃,🦉)
(@nmendler) reported
@Namecheap I cannot find your live chat widget and need help on my hosting package ASAP.
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Sanjay Soni
(@jayshiv_19) reported
@Namecheap Are you guys really not able to help your customers? Trying to connect with you since last 1 and half hours but no support
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Pat Bergstresser
(@PatThePM) reported
So I need to give a massive shout out to the team at @Namecheap I needed to make some updates to my DNS configurations when updating my site host I had no clue how to do this When chatting with the live support team, they ACTUALLY knew what they were doing 🧵 continued...👇
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jcdenton.eth
(@ethjcdenton) reported
@Namecheap After speaking with @Namecheap support to cancel, I don't think many customers who saw this pricing on the Domain Vault for at least a week are going to know about this "glitch". I'm sure more people signed up for $2/m, it's way more enticing than $20/m.
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jcdenton.eth
(@ethjcdenton) reported
@NamecheapCEO @Namecheap Support ended up refunding me but there’s a lot of customers who saw the wrong price, it was from about ~June 25-30
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Hambone Fakenamington
(@CenturyAvocado) reported
@Namecheap @namecheapceo Phishing submission domain registered with you: hxxps://myr.v2go-r4l.cfd/login.php
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choopi sarkar
(@ChoopiSarkar) reported
@Namecheap all sites are down
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Sanjay Soni
(@jayshiv_19) reported
@Namecheap Why did you removed love chat option from your support panel? Now who will bear the cost for the duration, my website are not accessible?
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Aradia Music
(@Aradia_Music) reported
@Namecheap I’m having a MAJOR issue w/my account and your customer service. And your chat “support” isn’t helping.
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BeeHive CyberSecurity
(@BeeHiveCyberSec) reported
@Namecheap @idclickthat We’d like an update as well when this is taken down. Malicious and misleading software is the easiest way for machines to become compromised unwillingly.
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Jefferson Real
(@BigupJeff) reported
@madzadev Namecheap - cheap - reseller api - dynamic dns support
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#%@★❢ 🇺🇲 🏴☠️
(@shellscape) reported
. @Namecheap I'm trying to report a site bug with DNS records via chat support and Ranjithkumar is asking me which DNS product I want to use? this is a gnarly one that locks the tab/page when pasting or modifying a large Host value in both Brave and Chrome.
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Namecheap.com
(@Namecheap) reported
@jackrandallwp Hi Jack! If you have no funds in your Namecheap account balance or there are issues with your card (no money on a debit card; credit card is not valid or there's a limit on payments for example), the renewal will not happen