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Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.
Problems in the last 24 hours
The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Namecheap. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Namecheap users through our website.
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Cloud Services (50%)
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Hosting (25%)
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Domains (21%)
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Web Tools (4%)
Live Outage Map
The most recent Namecheap outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Web Tools | ||
| Cloud Services | ||
| Hosting | ||
| Cloud Services | ||
| Domains | ||
| Hosting |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Namecheap Issues Reports
Latest outage, problems and issue reports in social media:
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bunny
(@bunnymaid) reported
From the department of #NFT and #Bitcoin STUPID, we present: httQs://nggtoken.digital/ (It appears broken) "National Geographic NFT Token" I wonder what @NatGeo has to say about that, except perhaps. "Cut that out @Namecheap "
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Tanuj
(@tanujnotes) reported
@JacksonCamp99 I usually buy from Hostgator or Namecheap for around 15 dollars per domain per year, which is a decent amount is Indian rupees. The worst part is, I've barely used any domain out of 20+ I bought in last few years.
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Arnan de Gans
(@Arnandegans) reported
Frustrating how being an affiliate for @namecheap worked fine when they didn't have ImpactRadius as their affiliate thing and now EVERYTIME i want to do or change any thing it's a stupid hassle of broken services... I got more clicks/sales too before they switched #fixyourshit
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Edward M.
(@NCEdwardM) reported
@KenoFischer @Namecheap @NamecheapCEO Outage impact: Domain names with enabled DNSsec that had October 14 as the expiration date for RRSIG. Monitoring: DB connection alerts were not triggered due to misconfiguration
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Chris Groves
(@arkitect75) reported
@jackslingerland @Namecheap Yep. SMS errors. Seems to be starting to work again.
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Vex
(@hexnvex) reported
@RiotLinguist I've got namecheap & set it up pretty easily for my router. Only gotta turn it off to watch stuff on Amazon bc they're the worst ofc
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**** Explorer
(@WeedExplorer) reported
@Namecheap can you reinstate the RavenDex website please. You’ve given no good reason to shut it down. You are hurting the contributors of the project. Thank you
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hendra.xie
(@KndHendra) reported
@Namecheap Can you reinstate the RavenDex website please. You’ve given no good reason to shut it down. You are hurting the contributors of the project. Thank you
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Tobi Olabajo
(@tobiolabajo) reported
@Namecheap What do I select to report my issue? Because when I select hosting, it asks me for a support pin
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prateek Sharma
(@Kool11Sharma) reported
@Namecheap My business is down since yesterday.. how many years will your investigation take ? Tell me is this the way of doing business ? without warning how can you put the entire servier down? If one website is making problem block it or let us know we will do this
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sean
(@wikisean) reported
@Namecheap @jackslingerland Their support is so good. Big fan of namecheap
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Vex
(@hexnvex) reported
@Namecheap @RiotLinguist I'm only acknowledging this just to say that it'll never not be weird for a corporate brand to join a conversation, even if they're the topic of conversation.
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Tobi Olabajo
(@tobiolabajo) reported
@Namecheap I have been locked out of my Namecheap account. When I try to login, I am getting a prompt that says: "VALIDATION ERROR. Your access is temporarily restricted, please contact support team." I can't contact your support because I don't have the support code as I am locked out
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Umair Amjad
(@AyyaroAyyas) reported
1 @Namecheap Ticket ID: VOW-950-93809 I'm your customer from last 3 to 4 years. But now I'm very disappointed with your legal and abuse department team they are very unprofessional. They just send automated messages and take hours to reply.
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WolfPaw EchoWalker
(@TheEchoWalker) reported
@Namecheap @NamecheapCEO @wordpressdotcom Nah, i'm done reaching out. I've been reaching out for a month now and all you have done is send messages like this to show the public you have some kind of customer care which clearly you do not. We're done. And so are all your little hidden costs to keep one simple webpage up.
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Jack Slingerland
(@jackslingerland) reported
@arkitect75 @Namecheap I am on AT&T. Known issue?
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The Void Crew 🌈🏳️⚧️ (Plural Neurodivergence)
(@the_voidcrew) reported
Also the “**** this ****” moment with money was “Hey I’m gonna pay my doctors” - I spent 30 extra bucks on food for fun on Monday and the rest of it went to Spotify, Namecheap and OH YEA Amazon Prime. X__x Excuse me while i go scream into the void and figure out how to do this.
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Edward M.
(@NCEdwardM) reported
@KenoFischer @Namecheap @NamecheapCEO Root cause: 2 weeks before the outage we made the improvement to the scheduler tasks that perform the updates to RRSIG. We did not increase the DB connections because at the time of the update the system worked correctly. DB connections limit exceeded and resulted in the outage.
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Tobi Olabajo
(@tobiolabajo) reported
@Namecheap 15 hours later and you guys have not responded to my ticket. Please help me check. My Ticket ID is RWC-677-58213
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%00
(@jdgregson) reported
Malspam relayed through @Craigslist servers is linking to abuse[.]p11-craigslist[.]org/ to download a malicious XLS file. URL: hxxps[://]abuse[.]p11-craigslist[.]org/ Redirects to: hxxps[://]185.251.88[.]186/offline/docs/craigslist @namecheap Can you help get this taken down?
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Darrell Datu
(@topgun_trader) reported
@Namecheap can you reinstate the RaveDex website please. You’ve given no good reason to shut it down. You are hurting the contributors of the project. Thank you
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alina🦈🏳️🌈🏳️⚧️
(@lewddrip) reported
why ******** does my browser **** itself when it sees namecheap the lagg is insaneee
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Will | Bushido
(@BushidoToken) reported
@backblaze This is going to be a hard 💊 to swallow. Not my infrastructure, not my problem. Take a leaf out of Namecheap's book, start moniroting Twitter or prepare to be blacklisted as a phishing host 👋
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prateek Sharma
(@Kool11Sharma) reported
Dear @Namecheap I am your customer since 6 Month and now i am facing a lot problem due to your unethical policies, My hosting account has been bloked by you people without any warning, Ticket Number : #XSY-382-56535 Look into it and just give me backup of my Websites
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Deedee
(@topgun__007) reported
@Namecheap Can you reinstate the RavenDex website please? You’ve given no good reason to shut it down. You are hurting the contributors of the project. Thank you
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Edward M.
(@NCEdwardM) reported
@KenoFischer @Namecheap @NamecheapCEO Hi Keno. I work at Namecheap and will try to provide more details on that outage.
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SpamAuditor
(@SpamAuditor) reported
@Namecheap @MomentumTelecom Hi! No immediate issue with this matter. Just an interesting observation, SWIP record of a spammy subnet 205.243.235.0/24 has 3 companies, one of them being a namecheap domain. Wonder if your customer and @MomentumTelecom are aware of this psychz SWIP record Thanks for replying!
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bunny
(@bunnymaid) reported
@SpamAuditor @MomentumTelecom @Namecheap Let's just say that AS40676 is not one of my favourites and leave it at that. I have samples from this /24, the usual penis pills, gutters and crap. They all go to "lagoondot . com" one of those spammer redirectors.
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Edward M.
(@NCEdwardM) reported
@KenoFischer @Namecheap @NamecheapCEO Yes, we had one but it did not work during that outage. We are currently in the process of improving it.
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WolfPaw EchoWalker
(@TheEchoWalker) reported
I have had nothing but one technical issue after another with @Namecheap @NamecheapCEO so was wondering if anyone knows of a good provider where I can transfer nearly 100 domain names to for free & actually has software which works unlike their @wordpressdotcom rubbish. Thanks