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Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Namecheap. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Namecheap users through our website.
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Cloud Services (43%)
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Domains (21%)
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Hosting (21%)
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Web Tools (14%)
Live Outage Map
The most recent Namecheap outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Bengaluru |
Domains | |
 Torrejón de Ardoz |
Web Tools | |
 San Francisco |
Web Tools | |
 Dublin |
Web Tools | |
| Noida |
Web Tools | |
| Noida |
Cloud Services |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Namecheap Issues Reports
Latest outage, problems and issue reports in social media:
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DeFiDisciple
(@DefiDisciple) reported
@Namecheap @MrUndacavaaa @0xOurea Seems to be down now.
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NBregistry
(@NBregistry) reported
The domain network.decentralize was just registered on Namecheap.
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Tobi Hikari
(@toomaime) reported
@philostar @GoDaddy @Namecheap Big fan of namecheap. Great customer service!
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RiSU Design ∆ RapidzDE
(@RisuDesign) reported
@philostar @GoDaddy @Namecheap I have multiple domains registered, mostly just for redirects to other pages, but the prices and service are damn good. Couldn't extend one of my domains, because... personal stuff, but I can definitely recommend it.
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Myndworks One
(@MyndworksOne) reported
@domainicate @domainapebot @GoDaddy I moved all my sites from GD to Namecheap and on the long run, I saved a lot. As I don't have to pay monthly fees etc. Also, customer service is better than I experienced with GD...
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Ruff Manage
(@RuffManage) reported
@unpavedpath @ImMattDavison Thankfully I migrated from GoDaddy (legacy customer since ~2006) to NameCheap, so all my domains are in the same registrar, and I use CloudFlare for Free DNS for all of them, I have DNSsec enabled, and HTTP Strict Transport Security (HSTS) for maximum security (on free tier)
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Katnap
(@katnapmusic) reported
@Namecheap seriously guys, you have to get better customer support. been on for ONE HOUR to fix email forwarding which i thought would have taken less than 5 mins. what a joke
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TheBruceBates
(@TheBruceBates) reported
@Namecheap They are claiming a 503 msg is a server side caching issue (hint the only thing server side about it, is one can set expiration times for cache). Its a client issue that only the client can clear. No amount of server cache removal will ever remove the client cache of a url.
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Phil from 4 day week
(@philostar) reported
@justjoshinyaa_ @GoDaddy @Namecheap Oh wow... that's insane Josh I've had a similarly awful experience tbh
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DIGI ERA PRO
(@digierapro) reported
@Namecheap Why you guys don't have proper security. Every month my hosting hacked by someone. I have multiple domains & website with you guys. Very poor support and no response.
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Gene-Gene 🇺🇦✊🏾🧩
(@briteyes4u) reported
@Namecheap why do you make it difficult to switch from your Pro Plan to Ultimate Plan with discount during a trial period? I've gone back and forth with your Customer Support. Help me understand.
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ntkris
(@ntkris) reported
i am never buying a domain from namecheap again
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TheBruceBates
(@TheBruceBates) reported
@Namecheap lol I am on with live support. Guess we shall see. I feel like I am educating your support people on how the internet works. I am not sure if I should be horrified or amused. Can I charge for training (I am kidding and laughing about that charging thing) 🙃😜
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Carolyn Porco
(@carolynporco) reported
Hey Tweeps ... I'm looking to be able to send out emails infrequently to ~6000+ addresses. Do you know if Namecheap allows that? If not, which services do? NOTE: I do not need a monthly service so am not going to sign up for a monthly fee. Thank you as always!
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namecheapcrimefight
(@namecheapcrime2) reported
@Namecheap Day 14. I am now at 209 Fraud/Phishing reports to Namehceap. They will still not help me and not escalate my issue because they do not "host" the domains. They just own them.
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CryptoINT_Researcher
(@CryptointR) reported
Two more for @namecheap, created a few days ago. Same content as flareportal[.]network flarenetwork[.]info portalflarenetwork[.]help #flare
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Tim(othy) Allen / TC
(@otherTimAllen) reported
@Namecheap Cool… so the typical submit-a-support-ticket-and-we-might-fix-the-problem-eventually (but probably won’t) runaround. 🙄 Any chance I can just cancel and get a refund since it has been less than 24 hours? 🤨
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Pithon K. Kamau
(@kamaupithon) reported
@Namecheap how can you help me with ip blacklisting on a dedicated server? It keeps interrupting emails
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Aniekan Essiet
(@fritzjackhunt) reported
@Namecheap Whoa.. Didn't expect to get a reply, thanks! I'll check them out, but either way, your response shows really good customer service, that's great 💯
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namecheapcrimefight
(@namecheapcrime2) reported
@Namecheap @NamecheapCEO I already did that with you and you would not help me either. I have asked you and everyone at your company "how I can escalate?" "What type of information I can provide?" I have provided a mountain of crystal clear illegal abuse information, and no one will take ownership.
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TheBruceBates
(@TheBruceBates) reported
I'm dumbfounded @namecheap ssl support told me to remove ?i=1 from a txt file. Can you imagine if I was magical enough to define the way uri's work? Like if you don't want the ?i=1... remove it from the address bar. How does an SSL support agent not know this? Kind of scary.
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GAB
(@GabsCrypto) reported
Hey @namedotcom, could you please add support for multi-YubiKey security key registration on your platform? Other domain name registrars like @GoDaddy and @Namecheap all use it. It's imperative to offer encryption from physical security keys to safeguard against hackers.
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Chris Wilcox 🌻🇺🇦
(@wilcochris) reported
Hey @Namecheap you need to make a way that I can pay part account funds and part card. It won't allow me to do that right now. It says I need to top up account funds to use what is in there. Such a poor system :/
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namecheapcrimefight
(@namecheapcrime2) reported
@Namecheap 209 Fraud/Phishing emails reported to Namecheap. They refuse to help me and will not escalate my issue.
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PASCHAL | MARKETING
(@mbaka_paschal) reported
@Namecheap Did Namecheap have a down server? Website is currently not accessible, but Twitter is
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John Bailey
(@Isucceed) reported
Tech Peeps: Who is your favorite registrar? Just tried @Namecheap and their idea of "first contact" with a new customer was to defraud me by charging the credit card then hijacking the domain names and offering them for sale back to me.
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Tim(othy) Allen / TC
(@otherTimAllen) reported
@Namecheap No need to do that. Like I mentioned above, I already set up another hosting plan with another company. Is it possible to cancel the one with Namecheap & get a refund? Or do I just write off that wasted money to experience? 🤔 🤓
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Ilyas
(@Ilyas55648924) reported
@BuyBrandWeb Hello, I'm a Product Manager @Namecheap responsible for our Domain Market. This is a known issue that is planned to be fixed. Meanwhile, we are providing partial compensation or additional free renewals in cases like this one. Feel free to contact our support team with details.
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rscarules
(@rscalover38) reported
@Namecheap When are you going to cut the crap and stop hosting scammers ? scammers money is money to i guess #shame #shutdownnamecheap .
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John Bailey
(@Isucceed) reported
Never, EVER do business with @Namecheap.