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Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Namecheap. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Namecheap users through our website.
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Domains (33%)
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Web Tools (33%)
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E-mail (11%)
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Cloud Services (11%)
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Hosting (11%)
Live Outage Map
The most recent Namecheap outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Guayaquil |
Cloud Services | |
 Zürich |
Domains | |
 Zionsville |
Hosting | |
| Lake Charles |
||
 Marinha Grande |
Domains | |
 Bengaluru |
Domains |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Namecheap Issues Reports
Latest outage, problems and issue reports in social media:
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H080
(@happy_H080) reported
@Namecheap I never knew anything about domain and catchall email until I found about Namecheap. It was really cool on how domain/catchall worked through Namecheap and made it easy for me to open a domain that I wanted. Without your help, I would not have my custom domain.
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Samuel Otigba
(@SamuelOtigba) reported
@Namecheap @GoDaddy I already did @Namecheap. They aren’t doing anything or even helping. Your service is bogus and it doesn’t help. I just need to log into my account, pls send my OTP.
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ً
(@QueueBypass) reported
@ravryy @OutofStock @OnecIicks Call namecheap support asap
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Jack Deeth
(@JackDeeth) reported
@Namecheap hahaha why are you promoting your tweets at me? your reputation is shot because of all the scammer sites registered with your service.
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Samuel Otigba
(@SamuelOtigba) reported
You guys swore @Namecheap was a better service than @GoDaddy. Now I’m here, can’t login into my account because i can’t get my OTP & the backup codes don’t even work. **** service. Should have stuck with @GoDaddy 😑
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Jeff Powers
(@JeffNotGeoffff) reported
@Namecheap @MartinSLewis @LSDWN6 Namecheap are saying they will help when they are alerted to the scams. It's a bit unfair to lay the blame with them though. What about the phone provider who allowed the spam text through? What about the SMS service which was used to send the message? Where do you draw the line?
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Chris
(@chrisanymouse) reported
@NefariousAryq Namecheap is my go-to but not sure about email forwarding, never used it. They are great at not being scummy.
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Rob White
(@rcwht_) reported
@cybergibbons @pry0cc We had an issue where a number of imitation domains were being stood up on Namecheap's infrastructure. Same domain pattern, same keywords, and the same phishing kit on each. Somehow this wasn't detected. The system they have in place just doesn't work like they think it does.
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haroldshores
(@haroldshores1) reported
@namecheap You all suck *** and you waste days of my time. Your live assistants are useless and we can't understand each other. There is no option to speak to a person, only text. When we do, the experts have no idea how to help. You frustrate me and piss me off.
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🟣☮ Roy Sivan
(@royboy789) reported
Is it even possible to work without a namecheap and/or other domain name service window open? How else will I efficiently buy domain names I will never use?
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Richard Kirkendall
(@NamecheapCEO) reported
@insanityinside @Namecheap I'd have to take a look at that specific case but right now our median time is about 9 hours. Down from something like 36 and above at the height of the pandemic. This will keep improving. We are taking down most of reports we receive from netcraft faster. Work in progress.
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Jem
(@jemjabella) reported
@edent Going to @Mythic_Beasts after a recommendation on here recently (think it was @p0welly) and it's been super fast / smooth process so far - on their end at least. No end of problems on the namecheap end.
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Ross McKillop
(@rsmck) reported
@p0welly @Scott_Helme @cybergibbons The problem is maintaining such a list, but it shouldn’t be difficult for a company the size of namecheap really.
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Namecheap.com
(@Namecheap) reported
@Wamuhu_ V. If you have Security Alerts enabled in your Namecheap account, this option will invoke the email notifications for some activities in your Namecheap account, such as login attempts, domain settings updates, etc.
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Dan Nicovski🐝
(@Nichovski) reported
@ArtMasters33 @Namecheap I'm using @Namecheap, I forgot to add it to the list. I've never tried GoDaddy, because that hasn't added them.
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Ross McKillop
(@rsmck) reported
@KathRella @Namecheap @MartinSLewis Interesting…. Nice that their take down times over the last two months have improved; shame people have been commenting on their inaction for 6 years. Also unfortunate that they still don’t understand the words “due diligence” - they should be proactive not reactive.
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Brian Foley
(@fishbulb81) reported
@Namecheap Love it when these bots try to make you move your complains to DM, and then never respond. Is @Namecheap planning on paying that Chinese company to get my domain back? I wouldn't count on it.
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William Barnez
(@BillyNoMates666) reported
@katebevan On numerous occasions I've suggested to @namecheap they do more due diligence up front to help combat these scams, and they always say please log the issue, when all the info that could be supplied is in the image of the text already. Just laziness on their part.
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⛧ɉªɳ ҎʘΰⱠᶊᶓא⛧
(@Jan0fficial) reported
@Namecheap shut op and purge all malware, phishing from your service... noobs
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El~Padre®
(@SimonKaura6) reported
@SamuelOtigba @Namecheap @GoDaddy Came back to GoDaddy after like 4 yrs in 2016 for a cashpark site I had and it was still there + got in the account with necessary verification. Never relied on namecheap. Good service but not long lasting
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Mahesh Rao
(@raomahesh98) reported
@janhavipurkar I was thinking the same, might buy my own dedicated server on namecheap for hosting, considering they have cheapest service, well for development might just go with MERN Stack
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Brian Foley
(@fishbulb81) reported
@Namecheap Talked to Live Chat on their site and they said basically not their problem their system didn't email me and nothing can be done because the domain is being squatted on. Awesome customer service.
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Robin Bradshaw
(@en4rab) reported
@GlennPegden Im going to guess they used namecheap who specialise in being ineffective at shutting down scams
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vikram duggal
(@vikram_inspire) reported
@NamecheapCEO When I first took a product from namecheap, got a mail from you saying you are customer friendly. Today had interaction with your team and found a lot of rigidity in their responses. It shocked me. You may like to have a look. Regards
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Mike Phillips
(@mcphillips) reported
I'm looking for a domain registrar to replace @namecheap. Their verification email system is onerous when switching between multiple accounts. Who can you recommend? Price is important as I have a lot of domain names. Not @GoDaddy, not Network Solutions.
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Simon Osborne
(@flibblesan) reported
@MartinSLewis These scammers all use @Namecheap for domain registration and they refuse to do anything to stop this. I've reported so many of these sites and they never get taken offline!
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Allan MacGregor 🇨🇦
(@allanmacgregor) reported
@Namecheap Seriously, I really like you guys but the quality of service and user experience has really dropped. There are two distinct checkout flows when renewing domains and if I decide to renew an expired domain you still charge my credit card but fail to process the domains?
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PO SPARE PARTS 🔥 #1688PLUG 📰
(@PhilipCKO) reported
@SamuelOtigba @Namecheap @GoDaddy So sorry Sam. Name cheap is great though. I'd suggest you reach out to their customer service via the live online Portal through their website, they'd connect you to someone, and get this sorted. I use them and their service is great. Just reach out to them they'd help
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Kevin Hoffman 🦀
(@KevinHoffman) reported
I've seen some whoppers, but @Namecheap has one of the single worst customer identification procedures for 2FA failure in the history of the world. If I could even log back into that place, I'd cancel all my domains through them.
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The Boy In The Lightbox.
(@LaserWave2) reported
@cshimwell @StevePeers Every time I see these scams all of the domains are hosted on @Namecheap, it's exactly the same for the Royal Mail scams. They really need to do more to stop their service being abused by scammers.