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Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Namecheap. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Namecheap users through our website.
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Domains (67%)
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Cloud Services (33%)
Live Outage Map
The most recent Namecheap outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Paris |
Domains | |
 Guayaquil |
Cloud Services | |
 Zürich |
Domains | |
 Zionsville |
Hosting | |
| Lake Charles |
||
 Marinha Grande |
Domains |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Namecheap Issues Reports
Latest outage, problems and issue reports in social media:
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Rajatendra
(@unknownfacttec) reported
Hello @Namecheap team, I am the regular customer of @Namecheap but after getting spam and phishing links by data breaches i would be shifting to some other hosting provider. You guys are handing such a big company but can’t even protect customer data how could we trust you now?
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Richard Kirkendall
(@NamecheapCEO) reported
@JaxxArmstrong @thinkverse @Namecheap absolutely not but again it's common practice to use 3rd parties to send email, help desks, even an email system itself. We mostly build our own tools but that wasn't the case here unfortunately.
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Richard Kirkendall
(@NamecheapCEO) reported
@devberkan @Namecheap To be clear, the issue was within a 3rd party provider that we use to send our newsletter. None of our own systems or customer accounts where breached. I sent a follow up email to all users that were affected. The domains linked in the original phishing emails were also disabled.
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Mo A
(@MohAmmar96) reported
suspected Plummer and entered the sent mail and confirmed that it was from Namecheap, so I was never afraid because it is normal and the company always sends us emails. That is why I entered the link and I was reassured. When I entered, the renewal page appeared for me.
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Richard Kirkendall
(@NamecheapCEO) reported
@ggamel @Namecheap To be clear, the issue was within a 3rd party provider that we use to send our newsletter. None of our own systems or customer accounts where breached. I sent a follow up email to all users that were affected. The domains linked in the original phishing emails were also disabled.
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e.skimo/
(@eskimo_dev) reported
@NamecheapCEO @Mayhem_Paul @Namecheap Why ******** does anyone have API keys for an email service embedded in their app...?
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Richard Kirkendall
(@NamecheapCEO) reported
@officialss34 @Namecheap To be clear, the issue was within a 3rd party provider that we use to send our newsletter. None of our own systems or customer accounts where breached. I sent a follow up email to all users that were affected. The domains linked in the original phishing emails were also disabled.
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Airgeadais
(@Airgeadais) reported
MetaMask issues scam alert as NameCheap hacker sends unauthorized emails
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$uicidalBanker
(@uicidalbanker) reported
MetaMask issues scam alert as NameCheap hacker sends unauthorized emails
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Vivek Agarwal
(@cryptovivek) reported
MetaMask issues scam alert as Namecheap hacker sends unauthorized emails #Crypto #Bitcoin #Ethereum
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Richard Kirkendall
(@NamecheapCEO) reported
@troyhunt @Namecheap To be clear, the issue was within a 3rd party provider that we use to send our newsletter. None of our own systems or customer accounts where breached. I sent a follow up email to all users that were affected. The domains linked in the original phishing emails were also disabled.
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Richard Kirkendall
(@NamecheapCEO) reported
@bytehx343 @Namecheap To be clear, the issue was within a 3rd party provider that we use to send our newsletter. None of our own systems or customer accounts where breached. I sent a follow up email to all users that were affected. The domains linked in the original phishing emails were also disabled.
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Berkan
(@devberkan) reported
I clicked on the phishing link from namecheap email. Is my phone compromised or what? Wtf @Namecheap
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Tanya Talks🎙
(@TalksTanya) reported
@Namecheap yeah. Thanks. I got a bizarre email from DHL at the bottom it said namecheap. never done business with DHL. so I reported it as phishing.
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Swedenstyle34
(@officialss34) reported
@Namecheap I almost fall for the phishing attempt from someone whom impersonated @MetaMask, but then i realized that they never sends any emails at all, and then i saw that it was sent my your email.
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Mo A
(@MohAmmar96) reported
@Namecheap @Namecheap Damn you, I was stolen with an amount of 3106 dollars, and the reason is you. I will transfer all my domains to a company that respects its customers and does not steal them.
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Bitcoin NFT Crypto
(@StockandmoreCom) reported
MetaMask issues scam alert as NameCheap hacker sends unauthorized emails #cointelegraph #blockchain
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Mo A
(@MohAmmar96) reported
I suspected Plummer and entered the sent mail and confirmed that it was from Namecheap, so I was never afraid because it is normal and the company always sends us emails. That is why I entered the link and I was reassured. When I entered, the renewal page appeared for me.
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$uicidalBanker
(@uicidalbanker) reported
MetaMask issues scam alert as Namecheap hacker sends unauthorized emails
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Parthi ban
(@Parthi5061) reported
Scam alert: MetaMask users are advised to be on high alert when dealing with official communication following NameCheap's email gateway issue.
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BeeHive CyberSecurity
(@BeeHiveCyberSec) reported
@datacubecom We do as well. Accurate TLDR: Namecheap @ it’s core was not compromised. A 3rd party service suffered a security failure on their own end. Namecheap was notified by us, and we assume others, and promptly responded to us and issued publications addressing the issue and that they…
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wildrappit
(@wildrappit) reported
MetaMask issues scam alert as NameCheap hacker sends unauthorized emails
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Mo A
(@MohAmmar96) reported
suspected Plummer and entered the sent mail and confirmed that it was from Namecheap, so I was never afraid because it is normal and the company always sends us emails. That is why I entered the link and I was reassured. When I entered, the renewal page appeared for me.
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☠️shick☠️(💙,🧡)🛸
(@0xhblicy) reported
PeckShield monitoring showed that the email service of the domain registration service Namecheap was compromised and used to send phishing emails posing as Metamask and DHL.
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Mo A
(@MohAmmar96) reported
suspected Plummer and entered the sent mail and confirmed that it was from Namecheap, so I was never afraid because it is normal and the company always sends us emails. That is why I entered the link and I was reassured. When I entered, the renewal page appeared for me.
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Mo A
(@MohAmmar96) reported
@Namecheap Damn you, I was stolen with an amount of 3106 dollars, and the reason is you. I will transfer all my domains to a company that respects its customers and does not steal them.
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Crypto Avanza
(@AvanzaCrypto) reported
JUST IN: #MetaMask issues a scam alert as a Namecheap hacker sends unauthorized emails.
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Mo A
(@MohAmmar96) reported
suspected Plummer and entered the sent mail and confirmed that it was from Namecheap, so I was never afraid because it is normal and the company always sends us emails. That is why I entered the link and I was reassured. When I entered, the renewal page appeared for me.
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#AlaoJaji #ATownHall. #Different. #From #BalaBlu
(@javamylove) reported
@NamecheapCEO @bytehx343 @Namecheap I got the same email too....and your follow-up email clarifying the issue. I guess there is nothing to worry about.
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Mo A
(@MohAmmar96) reported
@Namecheap You stopped it after I was stolen 3106 dollars. You are a fraudulent company that does not complete professionalism in any connection. You consider customers stupid. I want my right from you now.This is not my problem that you are contracting from a fraudulent third party company