Namecheap

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Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.

Problems in the last 24 hours

The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Namecheap Outage Chart 12/14/2025 08:05

At the moment, we haven't detected any problems at Namecheap. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Namecheap users through our website.

  1. Web Tools (33%)

    Web Tools (33%)

  2. Cloud Services (25%)

    Cloud Services (25%)

  3. Hosting (25%)

    Hosting (25%)

  4. Domains (17%)

    Domains (17%)

Live Outage Map

The most recent Namecheap outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
IndiaBengaluru Domains
SpainTorrejón de Ardoz Web Tools
United StatesSan Francisco Web Tools
IrelandDublin Web Tools
IndiaNoida Web Tools
IndiaNoida Cloud Services
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Namecheap Issues Reports

Latest outage, problems and issue reports in social media:

  • Benjamin_Cox Benjamin Cox (@Benjamin_Cox) reported

    @Namecheap Just done another ticket for another phishing spam site with indecent material - hosted at #namecheap - please action ASAP and shut them down - JET-613-36183 is ticket ref

  • voxrob Sure Rants-Alot (@voxrob) reported

    @DanAlexander21 @mtindera07 Use @Namecheap - they offer way better service and no GQP helping hurt Americans.

  • flibblesan Simon Osborne (@flibblesan) reported

    @MartinSLewis These scammers all use @Namecheap for domain registration and they refuse to do anything to stop this. I've reported so many of these sites and they never get taken offline!

  • Jan0fficial ⛧ɉªɳ ҎʘΰⱠᶊᶓא⛧ (@Jan0fficial) reported

    @Namecheap shut op and purge all malware, phishing from your service... noobs

  • mcphillips Mike Phillips (@mcphillips) reported

    I'm looking for a domain registrar to replace @namecheap. Their verification email system is onerous when switching between multiple accounts. Who can you recommend? Price is important as I have a lot of domain names. Not @GoDaddy, not Network Solutions.

  • rsmck Ross McKillop (@rsmck) reported

    @p0welly @Scott_Helme @cybergibbons The problem is maintaining such a list, but it shouldn’t be difficult for a company the size of namecheap really.

  • NamecheapCEO Richard Kirkendall (@NamecheapCEO) reported

    @insanityinside @Namecheap I'd have to take a look at that specific case but right now our median time is about 9 hours. Down from something like 36 and above at the height of the pandemic. This will keep improving. We are taking down most of reports we receive from netcraft faster. Work in progress.

  • allanmacgregor Allan MacGregor 🇨🇦 (@allanmacgregor) reported

    @Namecheap Seriously, I really like you guys but the quality of service and user experience has really dropped. There are two distinct checkout flows when renewing domains and if I decide to renew an expired domain you still charge my credit card but fail to process the domains?

  • Tederminant Ted Yin (@Tederminant) reported

    Namecheap sucks. I had a domain name for my own use and never put links of my website anywhere. Yet it was reported phishing, and they suspended it. They ignored my explanation and question and refused to refund or recover. I wish DNS was actually decentralized. @Namecheap

  • Tederminant Ted Yin (@Tederminant) reported

    Namecheap sucks. I had a domain name for my own use and never put links of my website anywhere. Yet it was reported phishing, and they suspended it. They ignored my explanation and question and refused to refund or recover. I was the DNS is actually decentralized. @Namecheap

  • RobinJPickering Rob Pickering (@RobinJPickering) reported

    @neil_neilzone @Namecheap could, be addressed in any computer misuse act revision. Imposing a GDPR SAR like requirement to receive and act on abuse reports via any reasonable channel promptly would guard against this kind of bad behaviour.

  • BillyNoMates666 William Barnez (@BillyNoMates666) reported

    @katebevan On numerous occasions I've suggested to @namecheap they do more due diligence up front to help combat these scams, and they always say please log the issue, when all the info that could be supplied is in the image of the text already. Just laziness on their part.

  • WeTestHemp George Abravanel Verdugo 🏁 (@WeTestHemp) reported

    @Namecheap I have 200 domains in my cart and your back end sucks I can’t even charge my card

  • Diverter_NoKYC Diverter (WWPS) (@Diverter_NoKYC) reported

    @maxtannahill @yunohost @Namecheap No real correlation I can find in the apps, just the Yuno+Namecheap. Apps seem to vary widely. Other VPS providers running exact same apps and nothing, no problems. Just very strange its like everybody and all at once. Other VPS running Yuno and no problems at all.

  • Nichovski Dan Nicovski🐝 (@Nichovski) reported

    @ArtMasters33 @Namecheap I'm using @Namecheap, I forgot to add it to the list. I've never tried GoDaddy, because that hasn't added them.

  • rsmck Ross McKillop (@rsmck) reported

    @KathRella @Namecheap @MartinSLewis Interesting…. Nice that their take down times over the last two months have improved; shame people have been commenting on their inaction for 6 years. Also unfortunate that they still don’t understand the words “due diligence” - they should be proactive not reactive.

  • emspace emspace (@emspace) reported

    @Namecheap I LOVE WordPress! I would never use anything else on my (or any other) website! For heaven's sake, why would you? I can't think of any reason!

  • Tederminant Ted Yin (@Tederminant) reported

    @Namecheap The team says it will not be possible to unsuspend the service. The alleged "evidence" is a screenshot of the AVAX Wallet app that I cloned from our project, @avalancheavax. I use the clone myself, and it (as a static site) is not "phishing" anyone. This is so funny.

  • rcwht_ Rob White (@rcwht_) reported

    @cybergibbons @pry0cc We had an issue where a number of imitation domains were being stood up on Namecheap's infrastructure. Same domain pattern, same keywords, and the same phishing kit on each. Somehow this wasn't detected. The system they have in place just doesn't work like they think it does.

  • NamecheapCEO Richard Kirkendall (@NamecheapCEO) reported

    @Tederminant @Namecheap Ted, just FYI, the domain has been re-instated for you. Please let us know if you have any further issues and I apologize once again for the inconvenience this caused you.

  • luapsec Paul (@luapsec) reported

    @Namecheap Ahh procrastination must be the reason why namecheap is soo slow at taking down malicious domains. Love you apart from this

  • Biinybuns BinnyDBuns (gotBUNSED) (@Biinybuns) reported

    @Namecheap This is so bad, I asked your support to create a backup my hosting and move it to a new hosting, and he/she confirmed it was done. Only for my hosting to be suspended now I have to pay any extra $ to get my backups back.

  • robek_world robek.world (@robek_world) reported

    i have been locked out of @Spotify and @Namecheap so many times and used so many passwords that i can no longer muster the energy to recover again because i know i'm just going to get locked out next attempt. how can i fix this problem without a password manager

  • JeffNotGeoffff Jeff Powers (@JeffNotGeoffff) reported

    @Namecheap @MartinSLewis @LSDWN6 Namecheap are saying they will help when they are alerted to the scams. It's a bit unfair to lay the blame with them though. What about the phone provider who allowed the spam text through? What about the SMS service which was used to send the message? Where do you draw the line?

  • Tederminant Ted Yin (@Tederminant) reported

    @NamecheapCEO @Namecheap Thanks for the effort. I'd like to suggest that the customer service could be made better. Imagine the domain of a company/business were suspended and the ticket got responses slowly... Could be a deal breaker for some. Looking forward to a better service!

  • happy_H080 H080 (@happy_H080) reported

    @Namecheap I never knew anything about domain and catchall email until I found about Namecheap. It was really cool on how domain/catchall worked through Namecheap and made it easy for me to open a domain that I wanted. Without your help, I would not have my custom domain.

  • silentworks Andrew Smith (@silentworks) reported

    @Brunty I use NameCheap, I've been using them for years and have never had a reason to change.

  • QueueBypass ‎‏ً (@QueueBypass) reported

    @ravryy @OutofStock @OnecIicks Call namecheap support asap

  • AlanMonie Alan Monie (@AlanMonie) reported

    @NamecheapCEO @netsecfocus @cybergibbons So I didn’t get a refund. I got credit to purchase future domains with namecheap!! Could you help with the refund please Richard?

  • jemjabella Jem (@jemjabella) reported

    @edent Going to @Mythic_Beasts after a recommendation on here recently (think it was @p0welly) and it's been super fast / smooth process so far - on their end at least. No end of problems on the namecheap end.