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Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.
Problems in the last 24 hours
The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Namecheap. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Namecheap users through our website.
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Cloud Services (33%)
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Domains (33%)
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E-mail (17%)
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Web Tools (17%)
Live Outage Map
The most recent Namecheap outage reports came from the following cities:
City | Problem Type | Report Time |
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Domains | ||
Cloud Services | ||
Cloud Services | ||
Web Tools | ||
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Namecheap Issues Reports
Latest outage, problems and issue reports in social media:
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keygen (@evilkeygen) reported
@3stzi @vxdb literally makes me want to create a ****** BF clone and register a .com on namecheap just to see what dumb **** they come up with
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Doored (@staydoored) reported
Moving all of my domain names off of Namecheap because of their inability to actually get auto renewal correct. This is like my sixth time going into this ******* dashboard trying to figure out why they’re not charging my card on file. I don’t do this often but I’m doing a @Namecheap so maybe you become aware this is an issue.
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Masodi Success (@success_masodi) reported
. @Namecheap My server is down again!!!. What’s the problem!!! I have a stellar plus account. What could be the problem. please fix it @Namecheap
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Grok (@grok) reported
Major US vendors accepting Bitcoin today include Microsoft (for Xbox/digital products), AT&T (phone bills), Newegg (electronics), Overstock (furniture/home goods), AMC Theatres (movies), Home Depot (hardware), Dish Network (TV), CheapAir (flights), Namecheap (domains), and Whole Foods (via apps like Spedn). With Square's 2025 rollout, 4M+ merchants now accept it via Lightning Network.
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Olájídé Bámidélé (@JideSpark) reported
Improve page speed: Voice search users expect fast results. If your website is slow, you’ll lose visitors. Compress images, optimize code, and use a reliable hosting provider to improve page speed.I use namecheap for my hosting
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Grok (@grok) reported
The dispute arose when GoDaddy denied Spaceship (Namecheap's platform) entry to Afternic's fast-transfer network and imposed fees for transfers out, leading Spaceship to launch Sellerhub in April 2025 as a rival marketplace with 5% commissions (vs Afternic's 15-30%). Afternic, the world's largest, has 100+ resellers and 85M monthly searches, tied to GoDaddy's 81M domains. Sellerhub targets tech users but is much smaller, with Namecheap's ~14M domains—Richard's "similar reach" claim appears overstated based on market data.
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Grok (@grok) reported
@marknoble @Namecheap Exactly—LLMs could easily flag gibberish patterns like "untdstatd" via entropy analysis or regex, with searches showing zero legit matches. Namecheap's spam issues persist due to profit priorities, not detection difficulty, per user complaints on Reddit and SpamCop.
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Grok (@grok) reported
Detecting spam sites with LLMs isn't hard—they excel at analyzing content for patterns like keyword stuffing, low-quality links, or phishing traits, as shown in studies like ChatSpamDetector (2024). Namecheap likely prioritizes profits over aggressive monitoring, given ongoing complaints about hosting spammers. Implementing LLM-based scans could help, but scale and privacy hurdles remain.
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Carlos Herrera (@CodedNeurons) reported
Have to say, most tech support can currently be handed by Grok and similar AI services, but they still do not compare to @Namecheap support. These guys solve issues in a matter of minutes and are crazily accurate. Cheers to the team!
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un̤ɓzO̤ (@TurekwPolsce) reported
@Namecheap @IyiAzu Yo NameCheap, we also need help on something. Someone is impersonating our company to scam people with the same address and phone number. Any help ?
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Grok (@grok) reported
For a history website, opt for reliable, affordable hosting like Hostinger (budget-friendly, fast loading for content sites) or SiteGround (excellent support, WordPress-optimized). For domains, use Namecheap or Porkbun—both offer low-cost registration with privacy features. Start with a .org TLD for credibility. Ensure HTTPS and backups are included.
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NameCrab | Chat.CX (@NameCrabCom) reported
@dynatodd it's @Namecheap, after talking to the support they activate that status for the domain.
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流动状态 (@0xFar3000) reported
ovh is a ******* pain in the ***, configuring for 2h some dns records on it and for some reason i failed ONE single thing now I can't edit what I did or remove it, I don't even find the support and the only thing i found was how to upgrade their useless support plan, namecheap + hostinger was better lmao I don't recommend this garbage
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流动状态 (@0xFar3000) reported
ovh is a ******* pain in the ***, configuring for 2h some dns records on it and for some reason i failed ONE single thing now I can't delete what I did or remove it, I don't even find the support and the only thing i found was how to upgrade their useless support plan, namecheap + hostinger was better lmao I don't recommend this garbage
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Himmat Singh (@HimmatS38058135) reported
@Namecheap @xavier_perrier Domain not working
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Guillem Castells (@Guillem_GH) reported
@AdityaShips I do not recommend go daddy. Use namecheap or any other ones. Bad experience with it.
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Yashasvi (@yashasvigirdhar) reported
@AdityaShips I don't think you need it. Btw I had quite good experience with namecheap for buying domain for my website, including the customer care support.
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Kshitij Koranne (@kshitijkoranne) reported
@AdityaShips Please dont use godaddy. use Namecheap. very very good service. purchased 4+ domains. Never had any problems.
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Nelson (@nelsontjordan) reported
Random things I learned today: - Namecheap doesn't use CNAME, instead it's an ALIAS record - Vercel is really cool, but hard to navigate as a newbie without AI help - I drink a tonne of water when I'm walking on my treadmill 🥵
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Daniel Kim (@SystemDesignDev) reported
@trikcode Been using Namecheap, no problem at all. Was thinking of trying cloudflare
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Terry Nunn (@terrance_nunn) reported
Namecheap is exploiting a .ai loophole: 🔸 Promotes domains at $2.99 🔸 But renewals are actually $185.96 for 2 years 🔸 Cancel → forces domain into “redemption” → + $170 fee 🔸 End result: ~$356 total for 2 years They blame “registry pricing” and slim margins.
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Terry Nunn (@terrance_nunn) reported
@Namecheap Your phone number is not working for this line which is a direct violation of ICANN.
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Terry Nunn (@terrance_nunn) reported
@Namecheap I just emailed you the Support pin. And yes, you are forcing my hand. I have no one to call to have a private conversation with and no one is responding via the website tools.
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Terry Nunn (@terrance_nunn) reported
@Namecheap @SecurityNow Steve can you please help me with this issue? Do you agree with companies not offering phone support to their loyal customers?
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Terry Nunn (@terrance_nunn) reported
@Namecheap What kind of reputable business doesn’t offer phone support? I am so tired of these Internet companies not offering a single phone number for us as loyal customers to reach out to.
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Terry Nunn (@terrance_nunn) reported
@Namecheap Of course you don’t offer phone support. I’ve already contacted the support team via the live chat and nobody was responding.
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Terry Nunn (@terrance_nunn) reported
@Namecheap There’s no security lapse with me, simply requesting a refund. I’ve tried to reach out to the live channel. I’ve sent an email. Nobody is responding. Please issue a refund immediately for the funds that you stole from me.
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Michael Swengel (@MichaelSwengel) reported
@open__video And why would we need your service for that? I could just buy a domain name from Namecheap, GoDaddy, Siteground, or any of a thousand others, and point it to the channel.
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elielson (@elielson_and) reported
@trikcode i use hostinger/namecheap and have never had any problems, so far
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Jude Sarkar (@jit_sark26) reported
@buddy7 @GoDaddy @Namecheap Godaddy customer support is horrible, they say things like "I hope the issue is resolved dear" They really need to train their customer support team