Namecheap status: hosting issues and outage reports
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Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.
Problems in the last 24 hours
The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Namecheap. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Namecheap users through our website.
- E-mail (35%)
- Hosting (30%)
- Domains (22%)
- Cloud Services (13%)
Live Outage Map
The most recent Namecheap outage reports came from the following cities:
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Domains | 3 days ago |
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15 days ago | |
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Domains | 15 days ago |
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15 days ago | |
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15 days ago | |
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16 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Namecheap Issues Reports
Latest outage, problems and issue reports in social media:
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Dodin Dodan Jr. (@pardiezzi) reported@Namecheap I am having issues with renewing my domains. Checkout says my cc is not valid, but i cannot find any problems as it is my default and previously used card.
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Gary Kriebel (@GaryKriebel) reported@Namecheap You don't release new software removing functionality from the users. Your actions will make me miss my wife's doctor's appointments. I've expressed the details to your support staff. I will be looking for a new provider. This is unacceptable.
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Cap-EO 👨🏾💻 (@EOEboh) reportedThe way namecheap was down yesterday is scary.. we might start seeing more elongated downtimes like this
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365krypto.x (@365krypto) reported@agent144x Daaaaannng I'm late to the party. I should of known when they did a survey, it was real godaddy focused. I've been 365krypto.x for so long do I hang it up? The quiet transition, on how they did it, hurts the most to us day 1s. Now they are web2, I use namecheap
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Scott Smith (@4tears_RSS) reported@Victual_Bro @Namecheap No ****. I cannot send woprk e-mails!!! Again. This is BS.
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Eradicating illegal website (@JakawaEIWHunter) reported@spaceship @Namecheap domain reminder[.]me/mwttutama is registered with your service, please suspend it immediately.
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David Silva Smith (@DavidSilvaSmith) reported@Namecheap when I used openclaw I used a different DNS service that had API/console access, I forget and I could delegate permissions to it. Worked great, but I couldn't switch from ya'll :)
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thedreammaker.eth💹🧲 (@crichcrypto) reported@NamecheapCEO @Namecheap Seems my website is down again!
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NameBio (@NameBio) reportedSales With History 📈 DragonStone․com sold for $12,230 at Sedo - up from $2,495 in September 2023 at DropCatch. 📈 Toloco․com sold for $6,824 at Sedo - up from $1,105 in January 2024 at DropCatch. 📈 TheWarranty․com sold for $6,600 at GoDaddy - up from $3,088 in February 2023 at BuyDomains. 📈 LetHerCook․com sold for $3,495 at Sedo - up from $51 in June 2026 at Namecheap. 📉 BeCash․com sold for $3,049 at Namecheap - down from $14,995 in August 2024 at Sedo. 📉 Trade․io sold for $75,000 at Sedo - down from $88,000 in February 2021 at Park․io. Yesterday's Word Cloud + TLD Breakdown 👇
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Brand (@Brandslewaa) reportedThis raises serious questions about customer privacy, access controls, and internal security practices. I believe Namecheap should investigate this incident and provide a clear explanation of what happened and why those commands were executed.
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Harmon Web (@harmonwebcom) reportedWhat we learnt from yesterday’s Namecheap outage: When your infrastructure sits in one data center abroad, one power/cooling failure can take down thousands of sites, emails, and domains at once. Local, distributed hosting reduces that single point of failure.
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VictualBro (@Victual_Bro) reportedAppears that @ProtonMail is down for the same exact reason that Namecheap was down last week. Curious. Cyber attack? "Identified - We have identified a critical cooling failure in our Frankfurt datacenter. We are currently in the process of shifting traffic to our backups sites."
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Sesy Ai (@Sesy_Agency) reported@mzeeshan00 The support team fixed my server @Namecheap @NamecheapCEO
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mmdhsrc (@mmdhsrc) reported@Namecheap Namecheap is a truly terrible company. They charged me for the PrivateSSL service which is part of a hosting plan I was planning to cancel before the billing date. When I asked for a refund, they said the charge was non-refundable. It’s a rip-off.
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Jorwhol (@jorwhol) reportedI use Namecheap to search for domains, but Cloudflare to register them. Poor ol’ Namecheap.
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Artyom Shimanski (@a_shimanski) reported@appdevbyamitesh @Namecheap their Phoenix datacenter lost cooling, so they shut servers down to protect the hardware. domains, hosting and email all went with it. business email was down most of the day
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Pils10 (@PilsZehn) reported@Nishanttt05 Namecheap, but I like Cloudflare as well... Namecheaps support is tier 1 though..
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Hareesh Vemasani (@HVemasani) reportedIf you want to start a startup: Claude = coding. ($20/mo) Supabase = backend. (Free) Vercel = deploying. (Free) Namecheap = domain. ($12/yr) ProductBridge = customer support + feedback (Free) Stripe = payments. (2.9%/transaction) GitHub = version control. (Free) Resend = emails. (Free) Clerk = auth. (Free) Cloudflare = DNS. (Free) PostHog = analytics. (Free) Sentry = error tracking. (Free) Upstash = Redis. (Free) Pinecone = vector DB. (Free) Total monthly cost to run a startup: ~$20
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Toyin Omotoso (@toyinomotoso) reportedEveryone is badmouthing Namecheap because one of their servers went down just once in 26 years. All companies experience things like this at some point. It has happened to Google, Facebook and other giants. When it becomes worrisome is if it happens often.
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Brand (@Brandslewaa) reportedI’m seriously reconsidering my trust in Namecheap after a recent security concern. I contacted live support regarding a hosting issue. A support agent requested permission to access my cPanel to troubleshoot a DNS/time-zone synchronization problem… @NamecheapCEO @Namecheap
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Pizza Steve (@blackkracken) reportedIs anyone elses namecheap reseller hosting extremely slow? I bet they have the bandwidth turn down...
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Moh Adiahn (@adiahnn) reported@Namecheap, this is honestly unacceptable. I was told that because I chose to buy another hosting plan instead of renewing my current one, your team could not help me move my DNS records and that I would have to do everything manually because of a “policy.” I asked a very simple question, Where is this policy stated so customers can see it before making a purchase? Your agent kept me waiting while supposedly gathering the information, then sent me a completely unrelated page about hosting discounts. After questioning it again, I was eventually told the policy information is not available through any external link. So let me understand this, there is supposedly a policy that affects what support customers can receive after making a purchase, but customers cannot see or verify that policy before spending their money? How is that transparency? I feel genuinely cheated and undervalued as a customer. The issue isn't just the DNS migration anymore it’s being given questionable information, having my time wasted searching for a policy that apparently isn't publicly available, and then being expected to simply accept it. Customers deserve clear information before making purchasing decisions, not hidden policies explained only after money has been spent. @Namecheap, please look into this. I have trusted your services, but experiences like this are exactly why customers start seriously considering alternatives. @NamecheapCEO Do better.
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Ex0 Byte (@Ex0_Byte) reported@UK_Daniel_Card @Namecheap This outage brought me across this website. And has informed me I can start my buisness for essentially free, not 300$ .... its called sole proprieter .
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PageWatcher (@osint42) reported🔴 Namecheap is DOWN. Was it hacked? No verified evidence of a cyberattack. Namecheap says the outage is linked to infrastructure issues at its Phoenix data center. 🔴 What happened 🔴 What’s affected 🔴 Why it matters We’re tracking the incident as it develops. #Namecheap #NamecheapDown
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shon.vibes (@shonvibes) reported@Namecheap 's new interface for Private Email doesn't let you set up conversations for the inbox. Are they insane?! This shows a total lack of regard for the time management of business owners who use your service, Namecheap. I bet YOUR email has conversation view. #namecheapdown
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Pelumi Isola | Software Engineer (@softwareengng) reported@EOEboh Is it that we have more apps running on cloud? It wasn’t namecheap alone sef some other hosting platforms were down too
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Chris Silver Smith (@si1very) reportedNamecheap is having an outage currently, which appears to be affecting my company email.
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Julius Bett (@julius24848) reported@Namecheap You have failed, with no redundancy, no clear ETA, and limited support, is unacceptable. Businesses are losing customers and revenue. We need transparency and a concrete restoration timeline now. #NamecheapDown
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Etta egbe (@ettaegbe) reported@taylorotwell When Namecheap went down, I wondered if the cloud in Laravel cloud is actually cloud as in if a data center in the US fails a data center in Europe can still serve our applications.
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Vibez Man (@manoftheyearv) reported@Namecheap what is happening??? Server down again?