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Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.
Problems in the last 24 hours
The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Namecheap. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Namecheap users through our website.
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Web Tools (43%)
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Domains (29%)
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E-mail (14%)
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Hosting (14%)
Live Outage Map
The most recent Namecheap outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Hosting | ||
| Domains | ||
| Domains | ||
| Web Tools | ||
| Web Tools |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Namecheap Issues Reports
Latest outage, problems and issue reports in social media:
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Cryptoprenuer
(@CryptoprenuerUK) reported
@JCyberSec_ @Namecheap To see them flip the script on the threat actors in the way and speed that they deal with the problem at present is refreshing to say the least Simply asking them to NUKE the domain does the job
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Igor Benić
(@igorbenic) reported
What service are you using for your custom email domains? Since I want to have everything under the same domain for my new SaaS, what should I check? Is Google Workspace still the best? Or maybe Namecheap?
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MkenyaDaima | Mamba
(@mkenyamzii) reported
Hello @Namecheap kindly give me better customer support, i am not impressed by today's technical support
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Taz Wake
(@tazwake) reported
And to be fair to NameCheap, the ticket I opened is marked as High Priority, which always helps make the customer feel that something is being done to deal with it. Even if nothing happens.
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Neil Wightman
(@neilwightman) reported
@RealLeeBailey @BenNadel I have problems with umlauts and / characters which occur in my address not being 'valid'. Even sites like namecheap
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John Fisayo
(@johnfisayo67) reported
Affiliate Marketing is simply referring a good Product or service to someone else and getting a commission.. It's a business model... You need skills around it to make it work... If you're a website Designer, it's only right that you're an affiliate of Namecheap, GoDaddy etc.
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MantraRay
(@MantraRay2) reported
@JoeAdhemar Even our album is on there Joe...******* thieving scammers...reported to Namecheap so hopefully the site gets taken down quickly with so many people reporting it....😡😡😡
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🍓sylken "salmonberry" somers🐟
(@SomersSylken) reported
@Namecheap thank you but no i don't want to submit a formal dmca i just want the whole website taken down thanks.
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Ryan Ford
(@TheRyanFord) reported
@Namecheap I appreciate the response but until Namecheap also has a calendar integration service this will be a no-go for me.
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Namecheap.com
(@Namecheap) reported
@ecarlesi It seems that the reported website is neither registered nor hosted with Namecheap. Please address the matter with the corresponding service provider.
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Nathaniel Chris
(@supernatty_1) reported
@Namecheap You guys are actually the worst hosting platform…getting so many fraudulent emails and now all the website I host on your platform are hacked with no provision for malware removal service
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BOYRACER1523
(@BOYRACER1523) reported
@Namecheap i hate namecheap hosting now that your server firewalls are far to secure that i just go onto a website domain that’s on my web hosting and my up gets blocked just by trying to access the website I have tried talking to your support and haven’t gotten nowhere
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Namecheap.com
(@Namecheap) reported
@PaleSkinnySwede @NetopiaEU HI! Please note that if Namecheap provides only registration services for the domain name in question, we cannot take down the content hosted by a third party. Thus, it is required to submit the DMCA complaint to the current hosting provider for the domain.
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Emiliano Carlesi
(@ecarlesi) reported
Possible threat on hxxps://acs03b[.]com/citi/support[.]php #namecheap
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MantraRay
(@MantraRay2) reported
@VAMichaelaLaws Thank you for this info 😎👍 @Namecheap have contacted us very quickly to prioritize the ticket asking for the site to be taken down. We wouldn't have known how to deal with this without your info so 👏👏👏👍
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Karolox the God
(@Karolox_theGod) reported
@Namecheap I haven't been attended to, I made a hosting payment...but my site still down, submitted ticket and no reply yet!...please what to do? #namecheap
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Thea van Diepen 🌳📚
(@theavandiepen) reported
@samraeduke …and they also offer email options, but you likely already have that with your web host Out of them all, I haven’t talked with NameCheap’s or Hover’s customer support, but I hear good things about dealing with Hover and I can vouch for Lyrical Host and Tiger Tech in that regard
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Victoria Taylor
(@_VTaylor) reported
Thanks @Namecheap for messing everything up, won't be using your service again if I don't get that money back!
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Victoria Taylor
(@_VTaylor) reported
@Namecheap calling it a Paypal issue but they still took the money and haven't refunded!
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Kevin “RetroActive” Willingham
(@imretroactive) reported
Might as well tag @Namecheap since they are using your service to have a website that is actively hosting material they do not have the rights to sell or distribute.
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SHIZZO
(@Busy_Shizzo) reported
@Namecheap Thank you but I don’t understand the support, many test doesn’t works i’ve broke my chair, i’m crying help me petit robot
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Namecheap.com
(@Namecheap) reported
@ecarlesi It seems that the reported website is neither registered nor hosted with Namecheap. Please address the matter with the corresponding service provider.
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Cryptovoxels
(@cryptovoxels) reported
Hey fam, is there anything we can do to get cryptovoxels dot sale taken down? We reported their phishing / fraud to @Namecheap but namecheap seem be like lol idk.
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KingMaker$Enterprises
(@KingMakerIQ) reported
@Budgetdog_ @jtc_01 I have GoDaddy but was considering moving to Namecheap. com But they really have no live customer service…I am not sure if I want to deal with that as I grow! Can someone please give me some guidance on this subject! Thank you
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Victoria Taylor
(@_VTaylor) reported
@Namecheap You're calling it a Paypal issue but you still took the money and haven't refunded!
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Ryan Basden
(@_rybaz) reported
@pmelson @Namecheap The bittersweetness of Namecheap shutting ransomware gangs down while also shutting my legitimate phishing exercise domains down...
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Victoria Taylor
(@_VTaylor) reported
@Namecheap Opened a ticket, it's showing up as failed but money hasn't been returned? Never had this issue before..........
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Josie Brechner 🌺🗡
(@visagermusic) reported
@IsaacSchutz @SpotifyUSA @Namecheap Yeah the contact form in the link in my tweet, namecheap will probably dm you too so you can send the issue # to them in response after you submit
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Victoria Taylor
(@_VTaylor) reported
@Namecheap And I just got the same email from Paypal again, never happened before
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witmedia Nigeria
(@Miller_Rheez) reported
@Namecheap why do you guys keep suspending my domain name without any reason. This is happening for the sixth time in a role. With many of my friends hvng d same complaint. Buying a new one isn't the problem but when will this rubbish stop??? It's annoying and I'll need refund!