Is Namecheap down?

@Namecheap @GoDaddy 4/ I've put in tickets AGAIN for these issues, but once I have some time, I'm going to take steps to move my hosting. That'll consume days of changing settings, but I just can't keep going through this Namecheap nonsense. You're costing me time and money.

@Namecheap 3/ Meanwhile I get late payment notices on bills and miss deadlines with important things. I never had these issues with @Godaddy. Maybe Namecheap is "cheaper," but it seems you do get what you pay for. I regret hosting my domains with you.

@Namecheap 2/ All are saying their emails to me are bouncing back. Also, now my outgoing email addresses are bouncing back from one particular person. Nothing's changed in my settings. One day it works. The next day it doesn't. Your team wastes days before admitting it's a Namecheap issue.

@Namecheap 1/ This is a recurring problem! I can't keep spending 2-3 hours on chat only for your team to admit it's a problem on your side. Your servers are blocking MANY incoming emails. I got letters from gas company, electric company, bank, insurance...

@Namecheap I understand the DNSSEC check is working - that was the root cause, but domains that were affected still will not resolve when using VeriSign public DNS. Can you please pass this on to your tech team - all support will do is turn it off and on again and say wait a few hours.

@Namecheap @DyslexicChris @Foritus Filed with support - ticket id: #ZZA-410-98275

@Namecheap @DyslexicChris @Foritus Ok, will contact support now. While the downtime was happening I tried a DNSSEC test website and it was reporting some key expired. Now if I run the same test everything comes up green.

@Namecheap Help! I enter Google Auth correct OTP for 2-factor auth. It says invalid. Also the backup codes don't work. I have no way to login to my account! And your live chat isn't coming up for me.

@Namecheap page is very slow and login butotn seems to not be sending anything

@Namecheap I’m talking to support now who have acknowledged the problem is on Namecheap’s side. They’ve tried resetting the zone file and are hoping that’ll fix it (for now) - but so far it hasn’t fixed it. Looking back at tweets, this exact issue happened last year too for others.

@namecheap this service you provide is highly important to domain owners. Panama does have it corruption but when comes International Laws this is not case. I had client in Panama that experienced how serious they took licensing and international companies are heavily looked at

@Namecheap All of the Ava Zinn-owned and AZH web properties are back online as of 10:00 AM EST. The cause primarily an issue on Comcast’s end (router needed to be restarted).

All of AZH web properties are back online as of 10:00 AM. The causes were scheduled maintenance at Namecheap and an issue on Comcast’s end (router needed to be restarted).

@dms1899 @Namecheap I believe they are having a problem with DNSSEC. I spent the last few hours tracking it down. For the time being I just disabled it on my domains.

@Namecheap If trully you rely on us us and especially victims of frauds being perpetrated from your servers, then give attention and help fight this, innocent people are being scammed every day through ICO frauds.

@Namecheap OTP isn't working or set up correctly, and we can't contact support OR SEE FORUMS without being able to login. Namecheap is disabled!

@MrRogerFlatt @DrKRodgers @ReillyCusick @Wayne18084149 @WavertreeCLP For the Independent Group, and the Canary, they bought their domain name from @namecheap, a relatively popular domain registrar that many people jumped to due to their opposition to a certain copyright law. Their domain privacy service is coincidentally based in Panama.

@Namecheap $3,311 at the time of writing... as a long-time customer, these are absurd prices.

@JazWoodbine @jruddy99 @HTScotPol @TheIndGroup In this case, the website was registered by @Namecheap, and the IG use their free WhoisGuard service – based in Panama, which has stringent privacy laws – to avail themselves of exactly the same rights they would have if it was a .uk website.

@jasonmray @Namecheap Oh look Jason, they pointed you to customer service. I'm sure it never occurred to you to contact them!!

@ForesterMed1a @TheIndGroup Sceptical, even suspicious, is fine. The donations policy and using Namecheap, don't seem to be substantive issues to me.

A three-hour-long nightmare wrestling the last of my domains away from @namecheap, and they still can’t email auth codes for 2 domains. What an awful goddamn company.

@Namecheap Finally Google Domains supports the .press TLD so I can transfer out the last domain I have with you, but as per usual your transfer system is the most anti-consumer process imaginable. I'm told manual approval is currently broken so I have to wait 5 days KUQ-774-45091

@Namecheap That doesn't give solution to my problem!

It's really beyond me why Namecheap is so slow even after all of these years. I've never known it not to be so laggy 😥

We know our site’s down, and we’re not happy either. We’re working really hard with @Namecheap to get this problem solved. The site should be back up within the next few hours. We’re sorry for the inconvenience. 😬😬

My day started off with such a disgustingly off-putting phone call from a @GoDaddy sales rep that after 13 years I finally stopped being lazy about moving my domains to providers ( shout out to @cloudflare @namedotcom @Namecheap) with better positions on digital rights issues.

@imamberelzinga Depends...I've got a website because I'm also selling signed books and other merch. I got a cheap domain from Namecheap and tied it in with a Wordpress blog. I'd use Wordpress Classic though...the new version kinda sucks.

I use @namecheap which is a perfectly standard domain service. I don't have any involvement with Panama or it's tax systems.

@Namecheap Your customer support team is really really very bad, lazy and uneducated. They don't even know how to better serve your customers while they are loosing their business and customers. Don't know how they thrive their customer.

@Namecheap Your customer support team is really really very bad, lazy and uneducated. They don't even know how to better serve your customers while they are loosing their business and customers.

@Namecheap Your customer support team is really really bad, lazy and uneducated, They don't even know how to serve your customers quickly while they are loosing their business during normal hours.

@Namecheap I'm closing my account because a live support agent tried to fish me for sensitive information then refused to give me contact information for a supervisor. #fraud #BBB19 and there is no phone number. Guess I have to replace all my credit cards

@ericsmithrocks I use Namecheap and haven't had any problems with them, plus their customer service is A+

@ericsmithrocks Namecheap has never steered me wrong.

@Philkst52 @sydhayat @ToryFibs Hi both, this isn’t true. They’ve used whoisguard, which is a service hosted in panama and is used to protect people’s personal info. It’s a partner or namecheap, who are a domain registry. It’s entirely normal and costs $4.99 a year. The Panama thing is a red herring.

OK, folks - hold your horses. #IndependentGroup's website is registered with NameCheap, who use a Whois privacy service that is registered in #Panama. That is not the same as Independent Group being registered in Panama. It just means they use a service there.

@Namecheap Your buggy OneTouch app has logged me out. Now I must do a very and annoying support chat (43 minutes currently) to disable 2FA. 🤬

@respeak_uk @joedafoneUK @UKLabour @TheIndGroup @Namecheap They can turn off whois privacy and I think they should. But there's no huge conspiracy here. Just people bumbling through setting up an online presence for a small group and not getting the details (including hosting service) right.

@HichamYezza @Namecheap 👍🏻 engineering here, making sure there is less noise in the signal.

Hey @Namecheap , stop harassing me with emails to pay for a domain renewal. I already paid and renewed for 1 year. You renewed it for 2 due to some problem with "scheduled maintenance" . Your mistake, not mine so own it.

@skwawkbox This story is 100% false. That's the address of WhoisGuard Inc, a domain registration privacy service that's enabled by default on @Namecheap domains. Nothing to do with tax or where the Independent Group is based. Delete it and admit your error.

I needed to change something with my @Namecheap hosting and their live chat support responded within less than a minute! I'm extremely happy that I switched to them.

@mitchmusic @JulietMEvans The domain was registered on "Creation Date: 2019-02-10T17:44:19Z" not even two weeks ago let alone two years. Panama is simply an anonymised location from WhoisGuard privacy service from their domain registrar NameCheap.

@EuLexit @dazwright @skwawkbox It means nothing. The company they bought the name from (Namecheap) give a free domain privacy service which is based there. If @skwawkbox are this inept with basic facts i'd question anything else they write.

Eh, WhoisGuard is just the free privacy service offered by their registrar, Namecheap. That's not the same as the website "being set up in a tax haven". (Namecheap is based in Arizona fwiw.)

@meh_party @TheIndGroup This is incorrect. They're using the WhoisGuard Domain Name Privacy service. WhoisGuard (based in Panama) is the default provider of Domain Name Privacy from Namecheap, which has offices in various locations, including London.

@Namecheap Read it again, I never said you hosted it, they registered it through you

@cocojamtravels @KasanConsulting @bogosian yeah. everything's fine on chrome but not fine on firefox so it's anything trying to make a new connection... hitting up namecheap support now. bleh. thx guys!

I'm so pissed with @Namecheap They took forever(4 weeks!) to recover my account access. In that time I lost a domain, my site hosting went down, and now they are trying to steal $235 to get my hosting back online when it was their fault I couldn't update the billing in time!

@Namecheap I changed my login password, now I can't login, it prompted me wrong username/password.

@asemota @Namecheap The new guys have wrongfully disconnected us twice now.. Email, and tons of sites and services tied to the domain went offline.. I was going to head to their office with a base ball bat to have a decent conversion on why shit like that shouldn't be allowed to happen.

@cymplecy I use namecheap and have never had an issue.

@cymplecy All 13+of mine are currently with namecheap, never had an issue.

I just installed #WordPress via #Softaculous #PHP with a lot of help from the NameCheap folks.

@WixHelp @gainznerd @Namecheap LOL!! What a joke. No y'all aren't sorry and no y'all did not continue to help me. What a joke.

@GoDaddy having your support team just google and read the same articles on support I'm reading isn't customer support. It's the blind leading the blind. After two hours I'm thinking it's best I transfer all domains to Namecheap.

@Namecheap Sorry, I can't remember the name. The app didn't let me take a screenshot. At first I was with someone from the domains department then she later transferred me to someone from the ssl department who showed me how to fix the problem. Everythn works fine now

@Namecheap I just activated the free ssl, I generated a CSR and completed all the steps,the ssl is showing activated on my namecheap dashboard,but I still can't access my site on ' its saying "certificate authority invalid" give me a solution, (don't refer me to live chat support pls)

A bit annoyed that I got billed twice for one order when renewing my domains but @Namecheap's support helped out pretty fast. A bit of a bummer that I now have $130 unavailable to me because of it, but I should get my money back in 48 hours they said. Thanks for the good support.