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Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Namecheap. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Namecheap users through our website.
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Cloud Services (43%)
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Domains (21%)
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Hosting (21%)
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Web Tools (14%)
Live Outage Map
The most recent Namecheap outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Bengaluru |
Domains | |
 Torrejón de Ardoz |
Web Tools | |
 San Francisco |
Web Tools | |
 Dublin |
Web Tools | |
| Noida |
Web Tools | |
| Noida |
Cloud Services |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Namecheap Issues Reports
Latest outage, problems and issue reports in social media:
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Mika Berglund
(@MikaBerglund) reported
@Namecheap That's the problem. You have too much documentation that does not apply to my case. And, I have purchased the website, domain, DNS and cert all from you, so why can't it just be a click of a button?
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SCRU₿LORD
(@infinite_bid) reported
@Namecheap @404Grape So your platform enables a website promoting slavery and that's my problem to report? Maybe take it upon yourself to do something about it? #namecheap #slavery @ForbesCrypto
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Juan Sarmiento
(@JuanSarmiento23) reported
@Namecheap I need help with my account. I can't access! There is a loop between the login page and the two-factor authentication. What's happening here?
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Cory
(@JustPlayHere) reported
@Namecheap I went to your website and it's been updated, however, I think you forgot the most important part! There's no navigation to login into my account. - I would have to add a domain to the cart. - I would have to checkout. - I see the Login at the top. This is horrible.
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avcu
(@halisavcu) reported
@Namecheap can you see what the support says i'm going to do a shopping of 10000 dollars
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Richie
(@WilfSplodNokit) reported
@Namecheap @cswordpress Having your devs remove the AccessiBe code from your site is what's needed to fix the accessibility issue. I mentioned it in live chat, but I don't think they understood
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Alloqui Strix
(@AlloquiStrix) reported
Hey @Namecheap, what checks and measures do you have in place to check the credit card details of domains registered through your company? I note that there are a lot of criminals that appear to be using your service to register bogus domains used for fraud and phishing.
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Matt Pignatore
(@matt_pignatore) reported
@Namecheap Great! How do I request support?
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Safechat/Parler (@Dogbert) Gab (@Dogbert_8964)
(@Dogbert_Catbert) reported
@ledzepfan400 @HHstandwithHK @SolomonYue Stop using Google first! Use protonmail (or pay to host your own mail with any web hosting provide such as namecheap) instead of gmail. Use DuckDuckGo as your browser. Do your own digging instead of going to wikipedia first. Usually they copy stuff from Britannica before MSM crap
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avcu
(@halisavcu) reported
@Namecheap you are solving problems or something
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andrej stefanovski
(@endi) reported
@11rcombs @Namecheap I’ve got a .io there and was pleasantly surprised that they support physical security keys, in case you haven’t set that up yet. Haven’t tested to see if I can get it to fall back insecurely.
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WolfgangSlater
(@WolfgangSlater) reported
@Namecheap Ah, I had emailed the legal department, and had received a reply. I do see that I was asked to submit a particular form. I've done so. I'll DM you the ticket, to help follow up.
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Olivia Grace
(@OliviaG34620261) reported
@Namecheap Do yall support anti-trans ideology?
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Alloqui Strix
(@AlloquiStrix) reported
@Namecheap It ain't working! I cannot believe a criminal would use their own credit card, so what is being done when domains are being asked to be taken down to report the credit card use, or even check it against stolen details. Process, as mentioned, seems flawed.
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Peter
(@PIXELDEPTH) reported
@Namecheap I created a ticket but I have to ask; Is there an issue with Stella hosting loading times right now? Over an hour I have been trying to load cPanel / Email, it takes forever and just times out. Wasn't an issue on the old hosting packaged, only since moving to Stella.
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Olorin Henderson
(@olorinhenderson) reported
@sweepyoface @OctolusNET @olesovhcom If you need raw iron -- a la GoDaddy or Namecheap -- and want to save a buck compared to Google/AWS, it's not such a bad deal. You'll get at least twice the resources per $ with OVH compared to a major public cloud. Plus, name a provider that is faultless? :)
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Viktor Dukhovni
(@VDukhovni) reported
@Namecheap No ETA => they're not working on it. This is a trivial matter to fix. It just requires using PowerDNS correctly, in a corner case in your provisioning worflows. Once someone actually works on it, it will take a few minutes to fix. Till then, I am not at all "assured". :-(
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Tim Barley
(@TimBarley) reported
Hey @Namecheap! I had an issue with an order tonight, but I wanted to give your customer support a shout out. Super kind, super helpful, and everything was taken care of quickly. Nice work!
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MIQQA
(@micahsmith) reported
@typesofhosting Thanks! I've come to mostly the same conclusion with Namecheap. It's a terrible shame HostMantis decided to do all its budget customers so badly. I was with them for 8 years.
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Jason Gore
(@GoreJason91) reported
@Namecheap @Uniswap Hello, 🙏📿for escalating. In the @Uniswap discord malicious actors try to impersonate "technical support", when a user is in need of help, the hackers immediately message and send links to the bogus sites for "resynchronization". Anybody who falls prey to this gets robbed!
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Catherine Masters
(@Thespiritualglo) reported
Let me stress to folks all these folks that got rich by helping your Hollywood friends and your hip hop friends while using me expect nothing. They're on some this or that name bs . So anyway my brand tsgbrand...as namecheap realizes. Great service by the way
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crystal
(@CrystalComrade) reported
@CatelynButAgain Email Namecheap's abuse department and shoot a report to Discord while you're at it. Let's **** over a scam operation.
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Security Shark
(@netsecshark) reported
@smellyfeetuhave @malwrhunterteam @Namecheap They've been pretty nice for me being an idiot about DNS, I think the phishing is more about their scale.
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𝗦𝗼𝘆𝗟𝗲𝗶𝘃𝗮 ®
(@LeivaBlog) reported
@Namecheap cloudflare login issues? Its been going down all day when going to my domain manager
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crystal
(@CrystalComrade) reported
@CatelynButAgain As I suspected, Njalla had no issue suspending the domains. Namecheap is refusing to take action and protecting fraudsters. 🙄 @Namecheap
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RUBΞNFRⵙ 🌒
(@Ruben_Fro) reported
@Namecheap I use 2FA, but have been logged out by Namecheap app and now I can’t login. I need to update my CC (that is expiring). Tried resetting the password but I still can’t login. Submit a ticket 2 weeks ago and still nothing.
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Brian Barnett
(@Brian_Barnett_) reported
@Namecheap How long is it taking for you to response to customers problems through your website? In a few hours it will be five days locked out of my account, with the website completely down now and all services shut off. Is this just standard protocol? Weeks, months... how long before...?
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Miguel Amaral
(@miguelsamaral) reported
@Namecheap Hi, I'd greatly appreciate it if you could take a look into why this account's been locked due to suspected fraud — [HVB-707-25745]. Never had this happen before. Thanks.
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Klaus Frank
(@agowa338) reported
@_rami_ Hetzner, Namecheap, InternetX But later one had some really bad querks in ther UI lately.
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Miguel Amaral
(@miguelsamaral) reported
@Namecheap Any update on this? Naturally I also cannot locate my ticket because I am unable to login. Thank you.