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Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.
Problems in the last 24 hours
The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Namecheap. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Namecheap users through our website.
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Cloud Services (50%)
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Hosting (25%)
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Domains (21%)
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Web Tools (4%)
Live Outage Map
The most recent Namecheap outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Web Tools | ||
| Cloud Services | ||
| Hosting | ||
| Cloud Services | ||
| Domains | ||
| Hosting |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Namecheap Issues Reports
Latest outage, problems and issue reports in social media:
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bunny
(@bunnymaid) reported
This is your weekend #reminder for #cryptidiots. "Send X to get 2X" is a #scam httQs://dusk-bonusevent.network/ No, the rich do not give away their money. They take it from the stupid like you. This one is @Namecheap who haven't half improved!
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Holli Friedland/Social Squids
(@HolliFriedland) reported
@Namecheap Been there, done that. The last time I was told to hire someone to fix it. Ten hours of a programmer working on it, and it was fixed. And now everything is not working again. I've changed all of my passwords, done everything your people said to do. I guess it's been hacked again.
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Charan
(@charan1973taken) reported
@coderlens And then namecheap has huge fee post 1 year. Like about 1.5k something and you no promo codes for renewal either so... kinda sucks. But hey it's good for starters.
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Miche Priest🤓
(@MichePriest) reported
Day 47/47 #100daysofnocode Tried to get my custom domain connected to my @softr_io site. Configuring the DNS record has been stuck for 2 days. Tried removing and re-adding. I'm not sure what else to try. On hold w @Namecheap's support Don't understand DNS so watched YT vids
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Scott Sims
(@funkyblue04) reported
@Namecheap That never actually answered the question ;)
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bug.
(@bugQ) reported
i want to clarify a few things about this since a friend thought i was ridiculing the support person... i blocked out their name but i did not make it clear that my ire was entirely at namecheap as a business and yes it's possible that the domain lock thing really was a glitch
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Emiliano Carlesi
(@ecarlesi) reported
Possible threat on hxxp://mtt3[.]info/Secure/login[.]php #namecheap
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Anonymous
(@LiteMods) reported
@Namecheap Thank you. Hope this gets sorted. We received a case where someone sent 500USD in BTC to them. Needs to be taken down ASAP to prevent others being scammed
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Ariyas
(@domainretail) reported
@Namecheap @namecheap @NamecheapCEO Already talking with customer service. I only noticed this when i was checking expired domains to order. This post is to alert others to double check their domains in their account.
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Emiliano Carlesi
(@ecarlesi) reported
Possible threat on hxxps://mtt3web[.]com/secure/login[.]php #namecheap
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PetScams
(@petscams) reported
It is well known that scammers advertise on @GoogleAds . This is effective as people trust the top result on a search page. This week we will attempt to shut down as many scam domains being advertised as possible to gauge impact. Thank you to @namecheap who are very responsive.
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Lux Stellar Payband
(@LuxPayband) reported
Thank you all for the support. The site has been effectively shut down at the hosting level. Hello, Please be informed that the abusive service has been suspended. Thank you for reporting the issue. ------- Regards, V. Tr. Legal & Abuse Department Namecheap, Inc
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Amar Hasic
(@AmarHasik) reported
@Namecheap, perhaps a bit of transparency and let us know on Twitter that private email is down? Also, just because you have too many requests for live support, don't turn it just off...
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Lucky Solomon
(@LuckySolomon16) reported
The support @Namecheap is so miserable
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coffee.exe
(@highonc0ffee) reported
@0xQuit Yeah domain on NAMECHEAP registered 45 minutes before the spamming started. I was trying to resolve the website for some Intel but it seemed broken.
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Holli Friedland/Social Squids
(@HolliFriedland) reported
Is @namecheap down right now? I can't get into my cPanel and none of my websites is working for about the 7th time in the past 6 weeks. #timeforanewwebhost
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Emiliano Carlesi
(@ecarlesi) reported
Threat on hxxps://localwebdev[.]online/login[.]php?online_id=72987a601440a294b608e5ea4&country=&iso= #phishing #citizensbank #namecheap
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GlassWire
(@GlassWire) reported
@Namecheap Looks like it's still up, but we'd appreciate a fast response since it has our founder's name on the about page, and it has been reported to us as a scam by the BBB (that's how we learned about it). Thanks for your help.
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Emiliano Carlesi
(@ecarlesi) reported
Threat on hxxp://securedashboard[.]homes/M&T/login[.]php?online_id=69994b277649182734974f5e0&country=&iso= #phishing #mandt_bank #namecheap
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al3sha (🌜,🌛) To the MoonDao.com
(@al3sha) reported
@Namecheap It's done. 12 people. 13 hours in your chat. Don't be sorry. Fix your knowledgebase and make sure you're people have checklists. You can't just wipe an account and then say, "OK, bye!" You can't tell me you're going to update my MX records, but not delete the old ones.
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Fernando Ochoa Olivares
(@FernandoOchoaO2) reported
@SuhailKakar Web2 will never die. And brave is an horrid browser, not to say they stole code. IPFS is beta. And there is a better service of music called Pandora. As for Coins, could not care less, and I contribute to pyca/cryptography the number one library for Python. Namecheap beats any.
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B.
(@BryDelicia) reported
@Namecheap Hi! Is email down?
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open | chegg grammarly canva netflix
(@meowyprems) reported
₊❏ vpn premiums ❜ ҂ unli fix/replacements ҂ full warranty ALWAYS ASK FOR AVAILABILITY ➸ ‹ namecheap › ꗃ 1 month - ₱70 ➸ ‹ windscribe › ꗃ windscribe 10gb - ₱100 ꗃ 6 months keepsolid - ₱115 mop: gcash dm to avail
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Victoria Savina
(@VictoriaSavina_) reported
@al3sha @Namecheap Hi @al3sha ! I am Victoria, from Hosting Product team. I am sorry to hear that you are frustrated with the level of support provided. Please DM me your domain or email, so I can follow your case and make sure that any extra charges are refunded to you and the issues are fixed.
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al3sha (🌜,🌛) To the MoonDao.com
(@al3sha) reported
@Namecheap I have been chatting with your customer support for over 7 hours today because I need an SSL certificate and then your team broke everything- it was by accident that one of your support personnel let it leak that I've been paying for 2 times of hosting for the same domain name.
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Willian Mitsuda - wmitsuda.eth (☕️,☕️)
(@wmitsuda) reported
I saw it this week while managing some stuff on my namecheap account, feel kind of weird they were trying to make me buy some of these domains by convincing they already have some utility (never heard of)
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John Abraham Tosin
(@JohnAbrahamTos1) reported
@Namecheap Well I have been complying to the customer assistant for sometime now and my anger is off the chart, I currently don't know what is wrong with your catch it is always give me forbidden access and I have been on and off this thing for hours
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open | premium accounts for sale
(@meowyprems) reported
₊❏ vpn premiums ❜ for sale! 🌷 ҂ unli fix/replacements ҂ full warranty ➸ ‹ namecheap › ꗃ 1 month - ₱65 ➸ ‹ windscribe › ꗃ windscribe 10gb - ₱95 ꗃ 6 months keepsolid - ₱100 dm to avail mop: gcash
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Patrick
(@jammajunk) reported
@namecheap privateemail seems down.
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al3sha (🌜,🌛) To the MoonDao.com
(@al3sha) reported
@Namecheap The story ends with me telling person #8 to just restart my accounts since they've already lost all my content, broke DNS, and been charging me double for hosting. Why not. I'm not going to spend the next 2 days helping the support team figure out how they destroyed my website