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Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.
Problems in the last 24 hours
The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Namecheap. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Namecheap users through our website.
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Domains (50%)
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E-mail (17%)
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Cloud Services (17%)
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Hosting (17%)
Live Outage Map
The most recent Namecheap outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Domains | ||
| Cloud Services | ||
| Domains | ||
| Hosting | ||
| Domains |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Namecheap Issues Reports
Latest outage, problems and issue reports in social media:
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ape.c
(@apedotc) reported
@AndrewM36013517 @Namecheap External risk (before): External support employees of the domain registrar getting hacked or bribed and manipulate DNS records of the domain External risk (after): No support employees of external registrars have access to the domain
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CryptoShields.eth | b613.eth
(@cryptoShields) reported
@TmTCph_Whale @Namecheap The Biggest upcoming mint of the week. This is going to be a catastrophe. The more fake accounts we shut down early, the better.
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Candie Anderson
(@candieanderson) reported
@dnprotect @Namecheap Thanks, Bill, I appreciate your help. When I clicked on owner details on Who Is, it redirected me to GoDaddy's Who Is Page. The name servers are Cloudflare, so I reported abuse there & they said it's not hosted on Cloudflare. Apparently, they're in Vietnam. I can't find any info.
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ape.c
(@apedotc) reported
@AndrewM36013517 @ummjackson @Namecheap Indeed, no additional security is gained when reputable CEO and CTOs responsible for running billion dollar companies hold the keys to the domains, compared to when a random support employee in a low-wage country is bribed, manipulated or hacked to gain access to the DNS records.
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Ricardo
(@rikrdoMat) reported
@Namecheap Please really need support
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dnprotect
(@dnprotect) reported
@candieanderson @Namecheap Typically it would be the web host that would be responsible for taking down the stolen content. Domain name registrars usually allow any available domain to be registered, even TM domains. Registrars should not allow certain domains to be registered, but they do.
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Simon McNair
(@Simon_McNair) reported
I just started transferring my domains to Cloudflare due to the awful @Namecheap API and whitelisting IP requirements
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Josh Dance
(@JoshDance) reported
@Namecheap you down? Getting a 500 error.
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J
(@0_1_0_1_0_0_0_0) reported
@Namecheap another one: hxxps://suponsoro22-ba9799.ingress-daribow.ewp.live/acceesoo/acceso/es/clients/login.php
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Tai Kamiya 🇪🇺
(@TaiKamiya101) reported
@Namecheap We haven't received an email saying this. This is news to me. I've checked both accounts and I never got an email regarding this. Why has it been disabled for?
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J
(@0_1_0_1_0_0_0_0) reported
@Namecheap hxxps://suponsoca22-ba80bc[.]ingress-comporellon[.]ewp[.]live/accesooo/acceso/es/clients/login[.]php nuke it please!
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OSIRIS
(@osiris3366) reported
@yng_cruz @Namecheap They admitted to me they violated their own terms of service, but allowed me as an exception to keep my business. Im sure ICANN will be interested in the emails sent.
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ape.c
(@apedotc) reported
@dotsats @DoctorBrandx I only know of a list of SLDs without user data such as e-mails that would help Namecheap identify the owners.
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🗼 BuyDomains.gg💡💡
(@buydomainsdotgg) reported
@Namecheap I dont think this is an issue, the names have been listed @Sedo for quite a long time. I have posted this screen shot in my domainers whatsapp group too will request others to do a check. Will try your precious suggestion too... Thanks... Will come back tomorrow with more info
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Josh Dance
(@JoshDance) reported
@Namecheap tried on my phone and worked. So might have been my connection. Was able to login. Thanks!
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NBregistry
(@NBregistry) reported
The domain ****.js was just registered on Namecheap.
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relevant.so
(@get_so_relevant) reported
After you have registered the domain via @Namecheap and pointed it to @Cloudflare - it is time to register an email address with your new domain. Which email service to choose? 🧐👇
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Tai Kamiya 🇪🇺
(@TaiKamiya101) reported
@Namecheap Do you have an issue with your support system? I opened a ticket and I can't find where to view them. It is like they have disappeared.
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Hanif.xyz
(@mhgtld) reported
@mashaheedbd @domain_research Namecheap does support Sedo MLS. I have sold domains on SEDO through Namecheap path.
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👾 Rene Rehme
(@ReneReh1) reported
@NodeSpace @Namecheap Whats going on here: Due to unsecured infrastructure, sensitive information such as admin account information or API Key+Secret of the kayako help desk instance can be read out.
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J
(@0_1_0_1_0_0_0_0) reported
@Namecheap hxxps://caibankx-b8dae5[.]ingress-erytho[.]ewp[.]live/es/clients/login.php another one to nuke!
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Brendan 🍕🗳️😷☎️
(@_bgates) reported
@shep @Cloudflare The only Namecheap issue I had was self-inflicted... used their app for 2FA and forgot about, had to beg their support to let me back in after switching phones. Now I use TOTP and it's all good.
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Sune Gabelgård
(@paranoiapusher) reported
Come on @bluehostsupport are you going to covers the losses for the victims? 10 more victims since I reported it to you, speed it up and take it down the NameCheap way .....
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J
(@0_1_0_1_0_0_0_0) reported
@Namecheap another nuke please: hxxps://kioghiuygtiu-b8dae5[.]ingress-comporellon[.]ewp[.]live/es/clients/login[.]php?verification#_
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Ricardo
(@rikrdoMat) reported
@Namecheap I always use the Online chat, but I have been trying to connect for several hours and it gives me a connection error. I will explain my problem by DM.
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Lauren_Failla
(@Lauren_Failla) reported
@Namecheap I have been trying to get someone on the phone or email or live chat and I cannot get an answer. I’ve submitted a support ticket with no response. We are having a major issue and I need someone immediately! I hope this will get someone to respond !
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OSIRIS
(@osiris3366) reported
@Namecheap NAMECHEAP admitted to me they violated their own terms of service, but allowed me as an exception to keep my business. Im sure ICANN will be interested in the emails sent.
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Olúwatóbi Olúsá 🤍🖤
(@tobiolusa) reported
@Namecheap Why don’t you consider a document issue my Nigeria government as a legal document enough to unbanned my domain. This is so frustrating and it has been two weeks now
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Simon McNair
(@Simon_McNair) reported
I just started transferring my domains to @Cloudflare due to the awful @Namecheap API and whitelisting IP requirements
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Mohammad Abdus Shaheed
(@mashaheedbd) reported
@domain_research Congratulations! BTW as far as I know, Namecheap is not supported by the Sedo MLS network. Would you please clarify that?