Namecheap

Is Namecheap down?

Some problems detected

Users are reporting problems related to: web tools, domains and e-mail.

Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.

Problems in the last 24 hours

The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Namecheap Outage Chart 01/24/2026 23:20

January 24: Problems at Namecheap

Namecheap is having issues since 05:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Namecheap users through our website.

  1. Web Tools (43%)

    Web Tools (43%)

  2. Domains (29%)

    Domains (29%)

  3. E-mail (14%)

    E-mail (14%)

  4. Hosting (14%)

    Hosting (14%)

Live Outage Map

The most recent Namecheap outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesZionsville Hosting
United StatesLake Charles E-mail
PortugalMarinha Grande Domains
IndiaBengaluru Domains
SpainTorrejón de Ardoz Web Tools
United StatesSan Francisco Web Tools
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Namecheap Issues Reports

Latest outage, problems and issue reports in social media:

  • tfsPanzerthecat Panzerthecat (@tfsPanzerthecat) reported

    @Namecheap Btclove(.)io is now down. Income511(.)com is still up.

  • doronvermaat Doron Vermaat (@doronvermaat) reported from Groningen, Provincie Groningen

    @dotcorner If the sale orginates from the NameCheap path (great thing about Sedo is that they will show this) then the buyer has been purchasing it via NameCheap and most likely never know Sedo played a part in the purchase.

  • paulawirth Paula Wirth (@paulawirth) reported

    Worst customer experience @Namecheap I just want to give you money, and the damn verification codes show up too late, I enter them and you tell me they are wrong, I just want to pay you, and you lock me out. Can’t you text the damn codes?

  • DaryllSwer Daryll Swer (@DaryllSwer) reported

    @Namecheap Is there an issue with @stripe? I receive the OTP code from my bank via SMS, but the Stripe gateway form/page does not load correctly, it shows a blank white page with nothing on it. Tried this on different networks and devices on my end.

  • dubstard Mich (@dubstard) reported

    @Namecheap No worries, I can not even determine if those are necessarily bad - some have generic and / or Thai content that I don't understand. I just noticed the pattern. Thanks.

  • htowndomains Htown/ (@htowndomains) reported

    @nsajan I keep hearing that but then how is .247 & .1 staked through Namecheap? How can all the other projects in this space use numbers but HNS? I was under the impression its one particular browser issue.

  • trumpet_techno Clover (@trumpet_techno) reported

    @lonseidman Namecheap's cheap shared hosting has given me better support than this...

  • MichaSvenchenko Mike (@MichaSvenchenko) reported

    @Namecheap @ClurseByKemi Ummm.....I have never had a "positive" experience with namecheap. You guys suck

  • EyeOfRa11 MASTER MATE (@EyeOfRa11) reported

    @Namecheap Fast!! Don't bother with USING OR PAYING this useless Hosting Company. Their Legal Team has not responded to an email of HIGH importance for 6 hours!! Customer Service from HELL!

  • KudzaiNyakwima Kudzai Nyakwima (@KudzaiNyakwima) reported

    @PapaCrocs @Namecheap They have a great support system, don't they!

  • JackPierceBooks Jack Pierce (@JackPierceBooks) reported

    Even though @Namecheap wasn't able to fix the issue I still recommend them over every other host. Their support has put up with me since 2015 and if they can't fix it then there really is something serious going on. They have always been absolutely top notch every time.

  • aa419 Artists Against 419 (@aa419) reported

    @Namecheap I sent you a complete report on FOUR domains in ticket CQN-396-54388, I mentioned TWO are down. The report shows the history of the SERIAL fraudulent abuse on your services. The TWO active domains are alive and ripping consumers a new one, the companies spoofed receiving calls.

  • EyeOfRa11 MASTER MATE (@EyeOfRa11) reported

    @Namecheap Success Story!! You used to be good. Now Your Service is pathetic. I suppose your success story was because you accepted Bitcoin payments with no proof of identification - So was used by Boiler Rooms and Scammers - Look it up on the internet.

  • ClurseByKemi Ekemini Robert (@ClurseByKemi) reported

    @MichaSvenchenko @Namecheap This isn't true at all. One of the reasons I'm still with Namecheap is their 24/7 support. I've been with them since like 2016. I have a good online business as a blogger, my domain names and WordPress hosting is with them, I'm making fulltime income and I'm still using Namecheap

  • Acel_dev Acel 𓃵 Django (@Acel_dev) reported

    Maybe I should start NPAAS - "Namecheap Purchases As A Service"

  • ravijinagar Ravi Nagar (@ravijinagar) reported

    @Namecheap i am not able to login my namecheap account

  • ravijinagar Ravi Nagar (@ravijinagar) reported

    @Namecheap After 1 my problem is not solved please check it.

  • TaiKamiya101 🇺🇦 Tai Kamiya 🇪🇺 (@TaiKamiya101) reported

    @Namecheap I've sent a support ticket because I just don't want to break them as one of the sites is more important than the other so I just thought it would have been possible if Namecheap could do it.

  • JackPierceBooks Jack Pierce (@JackPierceBooks) reported

    @Namecheap The tech did everything he could do and still couldn't fix the issue on his end. I don't know if you can escalate it or not, but it makes no sense why it keeps erroring out and going straight to an HTML error page.

  • followTLD Follow/ (@followTLD) reported

    @HnsDomainNames Best way to contact porkbun and get listed is through their website using the support function. Just raise a ticket and they'll usually add it then email you once done. Don't forget to mention its already listed on namecheap. Hope this helps.

  • anikaskatuajj09 ANIKA ♡̶ | OPEN NOW premium account ph 🫶 READ BIO (@anikaskatuajj09) reported

    1 month subscription solo vpn -Vypr Vpn 45php -Namecheap 35php -Nord 65php -Turbo 45php -Surfshark 40php -auto hold or wipe but fast fix -legit and affordable prices HMU; @anikaskatuajj09 VOUCHES; #AnikaPrem

  • matthew_inamdar Matt Inamdar (@matthew_inamdar) reported

    Two of my auto-renewed domains on @Namecheap just fell into a grace period even though my card details are up to date. I've had multiple issues with these guys, at one point DNS changes didn't even work. Another time a domain I searched for was purchased by them the next day!

  • JackPierceBooks Jack Pierce (@JackPierceBooks) reported

    I took off basically every wordpress plugin for my website and the form still doesn't work. Mailerlite is apparently working on it, Namecheap couldn't fix it. SendInBlue's form doesn't work either. So for now it's back to Facebook Lead Ads.

  • TheDude75686644 The Dude (@TheDude75686644) reported

    @Namecheap They have the worst service response time ever. They even have the cheek to try and charge me for a copy of my database when they suspended my website (Even Though Cloudflare Shows different). What company does not allow you to have access to your own content!!!

  • DhravyaShah Dhravya | LMFAO.tech (@DhravyaShah) reported

    yo @Namecheap any help

  • BowTiedPickle BowTiedPickle.eth | Simple Solidity (@BowTiedPickle) reported

    @0xGlasscloud Know one was through Namecheap customer support, others likely phishing or upstream compromise of hosts

  • _chimilla 𝕮𝖍𝖎𝖒𝖎𝖑𝖑𝖆 (@_chimilla) reported

    @Namecheap I need support from my hosting, it's down, is there no longer customer support? Chat?

  • GalaxyPhases Kimberly Norkooli (@GalaxyPhases) reported

    @Namecheap Sadly, your site is widely used by scammers who set up fraudulent websites. I have reported many to you & every time you say you will do nothing without a court order. So, you do not care if millions of people are scammed out of their hard-earned money every day thru ur service.

  • MedMYA Mohamed Youssouf (@MedMYA) reported

    @Yte50 @oleggromov @TheJackForge I use NameCheap, and no issues so far.

  • itsnoahlenz Noah Lenz (@itsnoahlenz) reported

    @Yte50 @oleggromov @TheJackForge Cloudflares great - Namecheap support sucks, GoDaddy is expensive with bad UI. Cloudflare is just hard cost (privacy protection free) and everything’s right there - good support as well.