Namecheap status: hosting issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Namecheap users through our website.

• Domains (50%)
• Hosting (50%)

Live Outage Map

The most recent Namecheap outage reports came from the following cities:

City	Problem Type	Report Time
Greater Noida	Hosting	12 days ago
Paris	Domains	3 months ago
Guayaquil	Cloud Services	3 months ago
Zürich	Domains	4 months ago
Zionsville	Hosting	5 months ago
Lake Charles	E-mail	5 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Namecheap Issues Reports

Latest outage, problems and issue reports in social media:

• 
  AI Tools Recap (@AiToolsRecap) reported 1 minute ago

  @nalinrajput23 NAMECHEAP only. Godaddy has worst support system they ask you things like interns running support system.

• 
  DYJ (@davidyjeong) reported 3 minutes ago

  an attacker tried to hijack one of our domains as well, here's what happened > i get an email from the domain registrar's abuse department telling me they've approved my request to change the email on my account to contact@<similar domain> > i don't own this other domain and i've never made such a request > within 30 seconds, i emailed back saying i did not make the request > i email namecheap, the registrar for the other domain and report abuse to block STMP/IMAP > i pull out my laptop in the middle of a shopping mall and literally sit on the floor to log in and add in every form of MFA i could > 10 minutes later, the account is locked > i get an email from the registrar effectively saying "ignore the previous email, we didn't change the email yet. we've locked your account, please give us KYC documents" > i go back and forth and provide all the KYC documents they ask for > i confirm that no changes can be made to the domain while it is locked > i create a ticket from the regitrar's contact form from their official website to verify the email thread is legitimate > the account is locked for a week while they verify my documents > we constantly monitor the domain (dig NS <domain> +short) just in case > i threaten to submit an ICANN complaint and tell my users to use a new domain if they don't unlock my account > account unlocked within minutes > currently moving everything to AWS Route 53 PSA - if you're not on AWS, move everything to AWS. if you log into a website with your wallet, make sure to carefully read the authorizations prompt

• 
  Emmanuel Onuoha (@waverchocs) reported 5 minutes ago

  On this, social media is a powerful tool. I never tagged Namecheap support, but they sent me a mail offering to help address my issues. Figured I will be getting back my domain name. Good to know. And shoutout to the team at Namecheap whoever is in charge of support. That’s how you run a major company. Taking lessons from this as a founder.

• 
  Zayn Harris (@zayn_harris_dev) reported 8 minutes ago

  It hurts so much. 🥲 Sharing pitfalls encountered when using Cloudflare @CloudflareHelp domain services + Vercel @vercel wildcard domain configuration: If you have developed a SaaS service and configured a wildcard domain to Vercel's domain configuration, and you are using Cloudflare's domain services, you cannot configure the name server to Vercel. The solution is: if you are using a wildcard domain to provide product services, do not use Cloudflare. Be aware when migrating from other domain services such as namesilo, namecheap, etc., to Cloudflare. Because after migrating, you can only migrate out after 60 days.

• 
  Ci Corp Africa (@CiCorpAfrica) reported 14 minutes ago

  @booleanbeyondIN Namecheap because we have a partnership, the support is much better than the other 2... Though hostinger and godaddy are supported on our systems too....

• 
  Jack Robert (@neutronmesh) reported 20 minutes ago

  @chrisjfranko @Namecheap Seriously, I pick today to change MX records and this thing has been down for hours.

• 
  Shawn (@shawn_dot_so) reported 24 minutes ago

  @elgermerlo @GoDaddy @Cloudflare GoDaddy isn’t even a consideration for me.. it’s Cloudflare first place or namecheap for TLDs that Cloudflare doesn’t support yet

• 
  Hari Prasad (@hari__prasadd) reported 29 minutes ago

  CF is the best place to buy domains. Comes with ddoss protection + many other cool features. Hodtinger is best if you want good price. GoDaddy is by far the worst place they will try to upsell you useless things. Namecheap has a terrible DX but good prices. Try spaceship too

• 
  J.G.Montoya.Hodl (@JGMontoyaS) reported 30 minutes ago

  @namecheap please enable Lightning Network on your BTCPay server checkout.

• 
  luna (@ImLunaHey) reported 31 minutes ago

  @0xpusk got any evidence of that? ive never seen any other company do this including namecheap.

• 
  Aurelien Dio (@aurelien_dio) reported 37 minutes ago

  Shipping SnappyName v2 this week It's a terrible business idea. I know > Saturated category. Every major registrar has a domain names generator > Most are free > The main keyword "domain name generator" is locked by GoDaddy, Namecheap, Shopify, Hostinger, etc > Domain buying is impulsive. Decisions happen in seconds > Naming is emotional, not rational. The heart picks, not the spreadsheet that tells you what to buy > The average buyer registers 1-2 domains a year. No recurrence, no LTV > The good .coms are gone. Result quality degrades structurally every year So why am I shipping it anyway? 1/ All existing domain name generators are rotten... I think everyone agrees with me on this! 2/ It can still make $200-500/month. Not life-changing. But a real, if modest, cash stream 3/ It's a sellable asset. Even at $300/month, that's a $3-4K exit 4/ This is my first SaaS that I developed 100% on my own and bootstrapped. No more fundraising of hundreds K€ and a technical team of 10 devs behind me. That's the most important thing, I'm very proud of what I've built myself 💪 So, I ship v2 this week and we'll see what happens!

• 
  Dusty Candland (@candland) reported 37 minutes ago

  @austinginder That's a crazy one! I've seen a number of bad things on GoDaddy as well. Generally try to get clients to move to PorkBun or NameCheap... I'll even help them for free!

• 
  Jeff Black (@jblacktkeus) reported 38 minutes ago

  @iHeartMalware @Namecheap Can you help me? I’m out 35k to these *******

• 
  Shay Ben Shabtay שי בן שבתאי 🇮🇱🏳️‍🌈 (@Shay_Benshabtay) reported 39 minutes ago

  @pcshipp Cloudflare or vercel Never namecheap and godaddy

• 
  GMD King (@GMDKing) reported 39 minutes ago

  @CodeWithAmann Namecheap, incredible service and.. well.. very cheap domains

• 
  Springblade 🇺🇸 (@steveMmattison) reported 40 minutes ago

  @LotusPeptideCom @PeptideSupplyCo From Grok Expert: Compare & contrast Hostinger and Namecheap domain registrars to Cloudflare. I've heard Hostinger and Namecheap are quick to suspend websites for little reason. What's the truth about suspended websites, and does it happen very much on Cloudflare. Specifically for Peptide selling sites.Hostinger/Namecheap vs Cloudflare Registrar: Hostinger/Namecheap: Cheap initial domains + hosting bundles; quick suspensions for abuse, phishing reports (often false), WHOIS issues, or illegal content. Namecheap explicitly bans "illegal pharmacy/controlled substances." Cloudflare: Registrar + DNS/proxy only (no hosting); at-cost renewals, top security/DNS; suspensions rare, only for legal/TOS violations—not quick content takedowns. Suspensions truth (esp. peptides): Common on Hostinger (phishing/abuse complaints); some on Namecheap for pharmacy-like sites. Rare on Cloudflare. Peptides (unapproved drugs) carry high risk everywhere—Namecheap bans them outright; Cloudflare least aggressive.

• 
  Nick (@maietta) reported 44 minutes ago

  Careful who you host your websites with: Namecheap is hosting the website of a client of mine. My client has been paying yearly for "security services" but under my advisement, I felt they could save their money. Well, the SSL certificate expired and is no longer resolving for the client's website. So, Namecheap will offer hosting services, but will kill off SSL certificates if you don't pay for their "security service". Many web browsers won't even connect to a website with no valid certificate and worse, if HTS is enabled, the browser will never reach the non-ssl version of the site. So, my client's website is unreachable to most traffic right now.

• 
  Nemo (@captn3m0) reported 45 minutes ago

  So found an email from namecheap from last week. Single email with a boring subject: "Reminder: Update your .IN contact details". But went through my invoices, and I've never bought whois guard for a .in domain. Namecheap doesn't let you afaik.

• 
  Aditya🌪️ (@aditya4f) reported 46 minutes ago

  @vishaltweetup i've never used any, but namecheap is the preference of most of the devs

• 
  Hari Prasad (@booleanbeyondIN) reported 47 minutes ago

  @CiCorpAfrica Hey @CiCorpAfrica, got it. Do you prefer Hostinger/Namecheap over GoDaddy because of price or support? Just wondering since I keep using GoDaddy for renewals... hate the interface but it works.

• 
  Matthias Reinholz (@MattReinholz) reported 51 minutes ago

  Interesting side-fact: they say the issue was about DNSSEC. However, in contrast to .com, @Namecheap doesn't let me configure DNSSEC for .de domains (not because of the current issue but generally). @grok does DENIC use a different layer/method of DNSSEC that doesn't allow configuring it on the registry level?

• 
  Baber Rizvi (@BaberRizvi) reported 51 minutes ago

  @NamecheapCEO namecheap support on live chat keep asking for money just to reboot the server which is already down and they can't explain why it's down. We paid for reboot and server is still down now they are asking more money. This is insane. We are already paying for subscription and suffering business loss and they can't even tell us why our server is down for over 2 days now. Server down means all our websites are down and we can't run business. Need HELP

• 
  Maazi (@maazianyim) reported 53 minutes ago

  Namecheap @Namecheap has one of the best customer support systems. A proper model for products to copy

• 
  Moritz Wallawitsch (@MoritzW42) reported 54 minutes ago

  every dev tool NEEDS a cli! I never want to click around in some ui if i can tell claude code to use a cli. i'm considering switching from namecheap and loops bc of this

• 
  Ehsan (@acadictive) reported 56 minutes ago

  @BacLeodiv i always buy from namecheap. i like their ui and service. btw, lets also connect.

• 
  🛸 一人公司 æᵃᵍᵉⁿᵗⁱᶜ|ᵉⁿᵍⁱⁿᵉᵉʳⁱⁿᵍ^ˢᵒᶠᵗʷᵃʳᵉ 🌌 (@yaelmendez) reported 56 minutes ago

  @Namecheap I’ve been a customer for several years now. Need some developer relations support if you have it.

• 
  Dusty Candland (@candland) reported 57 minutes ago

  @austinginder That's a crazy one! I've seen a number of bad things on GoDaddy as well. Generally try to get clients to move to PorkBun or NameCheap... I'll even help them for free!

• 
  Nick (@maietta) reported 57 minutes ago

  @Namecheap I'm working on behalf of your client. You won't be able to help me directly. We're in a hurry right now.

• 
  WP Websites (@WebsitesWp) reported 59 minutes ago

  @TTrimoreau None. *Godaddy-pricy, had market place problems. *Hostinger+cloudflare-wouldnt use, not their niche *Namesilo-had major security incident, noone cared. *namecheap-not cheap, cluttered UI, intrusive upsells *spaceship-cheaper than internetbs, terrible UI

• 
  Emily Hartstone (@Empromo_hart) reported 60 minutes ago

  @YashHustle_22 I've had great experience with Namecheap after moving from GoDaddy who ripped me off for years no matter how many times I caught them and told them lol. Bluehost isn't bad either, but namecheap made email easy as well if needed. 5min setup for all.