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Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.
Problems in the last 24 hours
The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Namecheap. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Namecheap users through our website.
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Web Tools (50%)
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Domains (25%)
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Cloud Services (13%)
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Hosting (13%)
Live Outage Map
The most recent Namecheap outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Domains | ||
| Domains | ||
| Web Tools | ||
| Web Tools | ||
| Web Tools | ||
| Web Tools |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Namecheap Issues Reports
Latest outage, problems and issue reports in social media:
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M͓̽anny
(@mannysats) reported
@netsolcares @Namecheap You had your opportunity to assist. Instead you took it as an upsell opportunity and refused to assist unless I paid. The restore function is a function of your hosting which didn’t work- why should I pay? This is on a long list of other bad experiences.
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SourDiesel.eth
(@ENSSEAL) reported
@Brommhill I also think if namecheap or a foundation can apply for the icann TLD .HNS and implement that as a permanent resolver it would permanently fix collision issues, only small downside is it wouldn't be a "TLD" anymore and its now a subdomain. Every handshake domain ending in .hns.
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Hear From Kingsley
(@hfk_blog) reported
@TundeEddnut I need to buy a hosting plan on namecheap, #20k can help, I will complete with what I have. #LUFFYTOKEN
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Francesca Wood
(@WestlifesUKFan) reported
@_VTaylor I agree, he was having right go at me in my emails and Namecheap said he shouldn't be doing that if he really understood your needs he would actually help you out.
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Allurian Creative
(@AllurianCreativ) reported
@Namecheap website down?
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David A Adebanjo
(@DavidAAdebanjo) reported
@Namecheap @NicheSiteLady My problem is the fact that your platform isn’t compatible with @ezoic
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Elliot Silver
(@DInvesting) reported
@Namecheap No worries. Just letting you know there is no Marketplace category on the support menu, so the site is throwing an error when I click the link.
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Randy
(@RandyNFTs) reported
@Namecheap @xyz @mojito_nft Wow! It’s been about 2 weeks and no response from the support team regarding my court case and subpoena! We have court scheduled in June ! Ticket: QVC-396-80048
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Twinge
(@DarkTwinge) reported
@docky This isn't a strong recommendation and e.g. I don't know anything about their support, but I recently went with Namecheap as they seemed to be the cheapest option that was also reasonably well-regarded when researching them.
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Autumn Seave ♥ INKY BLUE ALLUSIONS ♥
(@AutumnSeave) reported
@Namecheap No way? I had no idea namecheap offered this service! Thanks!
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g̷̼̈́l̵i̴t̵ςђ єгเร 🌌🏴
(@glitcheris) reported
If anyone prefers to make their own fedi/mastodon instance for whatever niche community they want to mass migrate with, let me know if you need help! You just need a domain like from namecheap, and then a server host like Vultr and then it's just a matter of installing software
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Carter Escapule
(@carterescapule) reported
@Namecheap I am having issues with 2 of my domains not properly forwarding that I bought. I set both of them up last night and none are working yet. Please dm me to help me.
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eclips_e • 🇵🇭
(@eclips_e69) reported
@Namecheap best domain service fr, i just got a domain for a dollar and that's incredibly cheap (for my standards at least)
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Emmanuel Ibekwe - The Immaculate Emmanuel
(@TheEmmaIbekwe) reported
@ObinnaUkwueze Why not just do Namecheap? Been 2 years plus now and I've not had a downtime issue.
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Himanshu
(@Himansh29599616) reported
@Namecheap @namecheap_dens I even do not do anything. Please unsuspend it . Your legal team is confused. Please @NamecheapCEO Help me sir .. i am begging you . You personally check there is no phishing .
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Elliot Silver
(@DInvesting) reported
@Namecheap - Small bug on your site. I won an auction and the name is in my account with a message "Marketplace Sale is Pending Verification." When I click the Contact Support button on the page, it says: "Sorry, we encountered a problem (invalid department). Please start over."
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CryptoShields.eth
(@cryptoShields) reported
11 - The Fraudulent Phishing Scam domain is registered with @Namecheap - Guys can you please shut down this AstroSafe dot org Phishing Scam website? I got them to lead me to it lol. Thanks as usual for taking care of them. Be Safe #NFTCommunity - The space is full of scammers
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EliRV
(@EliFlinc) reported
@NamecheapCEO We demand sensible judgement from @Namecheap and @NamecheapCEO This abuse is repetitive and traceable and your company knows it. Please don't dismiss our reports as if they are small issues. This is causing huge losses to innocent people.
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*** Foster
(@LezFoster) reported
What I love about private email @Namecheap is you can attach it to a domain name and then add as many names before the @ symbol as an email address. Like your name or admin, support, sales, or whatever you want!
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Winner Vidiyeno Matahula
(@WinnersMat) reported
Been using @Namecheap Private Email service for about three years now and I must say I'm really impressed with the quality of features they offer. Can't see a better alternative! #PrivateEmailat11
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Ali Yeysideş
(@AliYeysides) reported
@namecheap I can't update my CNAME records on your site without it crashing (chrome) almost every time. Could you please fix this?
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Hendrik Mans
(@hmans) reported
I'm currently talking to @Namecheap support because a domain order failed (I literally got an error message as the domain title in the order confirmation email, lol), but they still charged me, obviously.
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M͓̽anny
(@mannysats) reported
@netsolcares Restore function for a website doesn’t work. When I called support, they tried to upsell me on a plan. When denied, told me to pay for support. I just transferred domain and hosting to @Namecheap. Seems the more logical resolution.
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Himanshu
(@Himansh29599616) reported
@Namecheap @namecheap_dens Nothing happened again @NamecheapCEO please help me one time sir . Ask them to unsuspend my hosting .
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FinanceRaccoon
(@RacccoonFinance) reported
@phil_muscatello @Namecheap @elonmusk Phil may be nice, but sharing his pot was never an option 😎
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openoms
(@openoms) reported
@steepdawn974 @Bumi @callebtc Every subdomain (including the no-subdomain and www.) can be pointed to different IP addresses at the domain level (like the namecheap dashboard) and multiple (sub)domains can be pointed to the same VPS which then again can forward to multiple IPs through any connected network.
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t
(@tvnweb) reported
@Namecheap We ve done so and been told to provide an article of incorporation and bank statements with company name and address. There is no company, it’s just a few people who came together as volunteers and trying to do something to help.
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Øly
(@scorspended) reported
@550464 if you need a **** ton of emails you use instaddr or buy a catchall off namecheap
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Ezeh Binny
(@eZBinny) reported
I contacted a friend who asked I upgrade to business stellar that it was what he did when he faced the issue 2 years ago. So I contacted namecheap to refund me for the VPS I purchased earlier so I can upgrade to business stellar instead.
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Himanshu
(@Himansh29599616) reported
I am using business hosting . recommend the hosting to my friend .He just make the website and test some html . Thats it Still legal team suspend it . whatever it is he is very poor . Please help @Namecheap @namecheap_dens Please help . Please unsuspend it .