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Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.
Problems in the last 24 hours
The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Namecheap. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Namecheap users through our website.
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Web Tools (43%)
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Domains (29%)
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E-mail (14%)
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Hosting (14%)
Live Outage Map
The most recent Namecheap outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Hosting | ||
| Domains | ||
| Domains | ||
| Web Tools | ||
| Web Tools |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Namecheap Issues Reports
Latest outage, problems and issue reports in social media:
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Namecheap.com
(@Namecheap) reported
@gnyman Hello, we have zero tolerance towards any illegal activity that is related to the services provided by Namecheap. Please DM us with the ticket ID in question so we could investigate the issue further. Thank you.
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MaryPlane
(@PenaltyNetworks) reported
@MayorTunes @Namecheap @ContaboCom I use Namecheap for domains and Contabo for dedicated servers. Namecheap is by far the best domain hosting available. GoDaddy uses some stupid DNS-wizardy, which resultet in our website going down for three hours. And apparently it's common, according to others. (1/2)
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BailHound💻
(@BailBondsDesign) reported
@Namecheap - this is happening "400 Bad Request Request Header Or Cookie Too Large"
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Emiliano Carlesi
(@ecarlesi) reported
Possible threat on hxxps://zicofrace[.]com/login[.]php #namecheap
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Feril
(@weblure) reported
@Darkspeeds @isomizu I was hosting through Godaddy, then switched over to Namecheap since they're cheaper and give more domains per tier. I haven't really had any problems with either, aside from figuring out how to migrate domains while keeping them routed through Cloudflare
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Arty Face
(@artiface) reported
@PolygonAlliance I just checked, my domains have this same address from the free NameCheap privacy service. I appreciate the due diligence, but please understand what you are doing before you start calling people scammers just for using a privacy service.
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A D A M
(@GriftingCreator) reported
@Namecheap As a service provider you have the responsibility to protect others from your customers.
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Sam Faktorovich
(@lazeez) reported
@Namecheap @black_fm @NS1 Ticket #XFJ-622-15479 Please escalate it as soon as possible: this is a business critical issue — my domain is effectively lost: the website is down, the MX records disappeared, stopping all email
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hypernova84.eth
(@hypernova84) reported
@DeezeFi @opensea_support e-mailed your antifraud account let's hope you are as fast as @namecheap in getting this account flagged before they can do real damage i expect they'll go to other decentralized marketplaces next, but perhaps we can slow them down while information is shared
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Namecheap.com
(@Namecheap) reported
@GriftingCreator Hello, as a service provider, Namecheap is not involved in such investigations, and we cannot suspend websites on the basis of assumptions. Please report the issue to local authorities. We will assist them in any way we can.
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Ariyas
(@domainretail) reported
@Namecheap @NamecheapCEO I don't want response from Yury. He clearly didn't read my support ticket. Look at my tweets. This was a simple ticket to solve. Look at my screenshot in my initial support ticket post showing all the bids by same bidder. That's what I asked to be voided. It was a fair request.
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Brandon Bent
(@brandonbentblog) reported
@Namecheap I'm still waiting on a refund as your service did not work and I am not about to troubleshoot your issues it should already be working fine.
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Michael Bryan Sumner
(@MichaelBSumner) reported
@marinusklasen Name cheap is good if you can reach out to them. Otherwise try a local hosting provider they offer good technical support if you don’t want to do the move yourself since they’re local and not as big as namecheap/etc. then they might do it for free
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Art one way or another.
(@uglymugagency) reported
Tried to report on phishing domains that need to be taken down to @Namecheap The no. 1 registar for phishing websites. I repeatedly inform them. Do they do anything? Hardly. That said, look here on Fridays for a list of bad actors using @Namecheap. #Phishing #scams
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MaryPlane
(@PenaltyNetworks) reported
@MayorTunes @Namecheap @ContaboCom So I changed to Namecheap and our website hasn't been affected by such a stupid DNS-issue again. It's important to note. The issue was not a poorly configured DNS. It was that GoDaddy out of nowhere stopped pointing to Cloudflare's nameservers. So stupid...
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DANNY I. MONES
(@i_mones) reported
@WontTruth @Namecheap @allpurpose046 Thank you so much for this help...at least they will not be able to victimize other people. But is there any chance that they can provide to us the IP origin of the site so that we can file a complaint to the police authority if they are residing in our country?
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Ariyas
(@domainretail) reported
@Namecheap @NamecheapCEO I have submitted a response to the ticket. Hopefully you'll get someone who care about #customercare and who reads the support ticket.
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Lenka Matejik
(@lenkamatejik) reported
@namecheap Customer service is playing "emailing game" instead of fulfilling my request of cancellation of an auto-renewal which I didn't authorize a card for. This has been going on for 2days. Now there is 1HR left of their 120HRS process time. Please, immediate action request!
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A D A M
(@GriftingCreator) reported
@Namecheap Its not an assumption i received a spam message i send you. Its recklessness from your site because you profit on scammers. And as i have proven to you. You have hosted websites who scammed more then 200k from there victims before you took them down on my request!
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Emmanuel Maraks
(@EmmanuelMaraks) reported
Ans the do it shamelessly. I used to hear people say @Namecheap was crazy and crap, but I experience it today first hand.
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Emiliano Carlesi
(@ecarlesi) reported
Threat on hxxps://trustport[.]digital/login[.]html #phishing #trustwallet #namecheap
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[729] jetsam
(@jetsam729) reported
@awilosman_ @Namecheap tell namecheap thanks that he didn't steal your money :)) They never returned it to me (they have been thinking for 20 days already).
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A D E T A Y O
(@unkletayo) reported
The Customer Support at Namecheap is the best I've ever experienced, and I don't think any company can compare
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Saɓɛ́lo -- Ukungazi kufana lokufa
(@sabelonow) reported
Trying to renew my domain and @Namecheap is sending a security code to the same email domain that I'm trying to renew...😖 If you're getting errors emailing me this is why :/
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Andrew Peacock
(@_andypeacock) reported
@Cloudflare 10:44 Took a 20-second break 👍 10:45 The domain isn't resolving yet - some SSL-related issue with Chrome. These sometimes need a bit of time to resolve as Cloudflare/Namecheap/Carrd do their stuff, so I'll just check later.
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asbestosstar
(@asbestosstar) reported
@endermanch @Namecheap "Your authoritarian government" not everyone considers the government on the place they live to be their government.i live in the US and the US government is not my government. Name cheap generally sucks , like how they make you ID verify
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Emmanuel Maraks
(@EmmanuelMaraks) reported
Imagine after @Namecheap cause me heavy damages, they claim they have refunded the money and I have to wait 10 DAYS!!!!!!!! and they don't even care that they have seriously cause problems for my business. How stupid. The worst customer service you can get from anywhere
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Ilyas
(@Ilyas55648924) reported
@domainretail @NamecheapCEO @Namecheap I understand your point and appreciate your feedback. But unfortunately, it is not possible to cancel all bids. Current auction rules are clear and fair for each participant. And we are constantly monitoring auctions in order to be 100% sure about that.
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ReallyBigIdea.com
(@ReallyBigIdea) reported
@Namecheap Thanks for quick reply, the problem with banning access on 22 March so I am not be able to login on 25 March. that's is the problem.
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DANNY I. MONES
(@i_mones) reported
@Namecheap @allpurpose046 @WontTruth Thank you so much for the help. At least they will not be able to victimize other people. Is there any chance that you could give us their IP origin so that we can file a police report if those people who are running the site were residing in our country....?