Namecheap

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Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.

Problems in the last 24 hours

The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Namecheap Outage Chart 01/15/2025 03:35

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Most Reported Problems

The following are the most recent problems reported by Namecheap users through our website.

  1. Cloud Services (38%)

    Cloud Services (38%)

  2. Hosting (38%)

    Hosting (38%)

  3. E-mail (13%)

    E-mail (13%)

  4. Web Tools (13%)

    Web Tools (13%)

Live Outage Map

The most recent Namecheap outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesPort Chester Hosting
NorwayPorsgrunn E-mail
MexicoMagdalena Contreras Web Tools
ItalyOcchiobello Cloud Services
United StatesTracy Cloud Services
SpainCartagena Hosting
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Namecheap Issues Reports

Latest outage, problems and issue reports in social media:

  • NamecheapCEO Richard Kirkendall (@NamecheapCEO) reported

    @ggamel @Namecheap To be clear, the issue was within a 3rd party provider that we use to send our newsletter. None of our own systems or customer accounts where breached. I sent a follow up email to all users that were affected. The domains linked in the original phishing emails were also disabled.

  • NamecheapCEO Richard Kirkendall (@NamecheapCEO) reported

    @troyhunt @Namecheap To be clear, the issue was within a 3rd party provider that we use to send our newsletter. None of our own systems or customer accounts where breached. I sent a follow up email to all users that were affected. The domains linked in the original phishing emails were also disabled.

  • uicidalbanker $uicidalBanker (@uicidalbanker) reported

    MetaMask issues scam alert as NameCheap hacker sends unauthorized emails

  • TalksTanya Tanya Talks🎙 (@TalksTanya) reported

    @Namecheap yeah. Thanks. I got a bizarre email from DHL at the bottom it said namecheap. never done business with DHL. so I reported it as phishing.

  • samyelsayed240 Nichole Loren (@samyelsayed240) reported

    @Namecheap @AmaJudy_ Show me? the link to the M{EV Bot article that can help me make lots o(f money?[[?

  • MohAmmar96 Mo A (@MohAmmar96) reported

    suspected Plummer and entered the sent mail and confirmed that it was from Namecheap, so I was never afraid because it is normal and the company always sends us emails. That is why I entered the link and I was reassured. When I entered, the renewal page appeared for me.

  • MohAmmar96 Mo A (@MohAmmar96) reported

    suspected Plummer and entered the sent mail and confirmed that it was from Namecheap, so I was never afraid because it is normal and the company always sends us emails. That is why I entered the link and I was reassured. When I entered, the renewal page appeared for me.

  • MohAmmar96 Mo A (@MohAmmar96) reported

    I suspected Plummer and entered the sent mail and confirmed that it was from Namecheap, so I was never afraid because it is normal and the company always sends us emails. That is why I entered the link and I was reassured. When I entered, the renewal page appeared for me.

  • DotWeekly Jamie Zoch (@DotWeekly) reported

    @OnurKocayigit @metaeuropean NameCheap stated they use SendGrid so I would expect a NC user database stored in their SendGrid account or via API in similar fashion. The bad actors would draft the email likely in SendGrid and assign it to a selected DB to send to.

  • javamylove #AlaoJaji #ATownHall. #Different. #From #BalaBlu (@javamylove) reported

    @NamecheapCEO @bytehx343 @Namecheap I got the same email too....and your follow-up email clarifying the issue. I guess there is nothing to worry about.

  • NamecheapCEO Richard Kirkendall (@NamecheapCEO) reported

    @officialss34 @Namecheap To be clear, the issue was within a 3rd party provider that we use to send our newsletter. None of our own systems or customer accounts where breached. I sent a follow up email to all users that were affected. The domains linked in the original phishing emails were also disabled.

  • MohAmmar96 Mo A (@MohAmmar96) reported

    @Namecheap You stopped it after I was stolen 3106 dollars. You are a fraudulent company that does not complete professionalism in any connection. You consider customers stupid. I want my right from you now.This is not my problem that you are contracting from a fraudulent third party company

  • PrinceOwems Prince O. | Top Rated WordPress Website Designer (@PrinceOwems) reported

    @Namecheap This is really bad, how safe do you say our details as your users are?

  • officialss34 Swedenstyle34 (@officialss34) reported

    @Namecheap I almost fall for the phishing attempt from someone whom impersonated @MetaMask, but then i realized that they never sends any emails at all, and then i saw that it was sent my your email.

  • MohAmmar96 Mo A (@MohAmmar96) reported

    @Namecheap Damn you, I was stolen with an amount of 3106 dollars, and the reason is you. I will transfer all my domains to a company that respects its customers and does not steal them.

  • devberkan Berkan (@devberkan) reported

    I clicked on the phishing link from namecheap email. Is my phone compromised or what? Wtf @Namecheap

  • NamecheapCEO Richard Kirkendall (@NamecheapCEO) reported

    @justanauditor1 @Namecheap To be clear, the issue was with a 3rd party provider that we use to send our newsletter. None of our own systems or customer accounts where breached. I sent a follow up email to all users that were affected. The domains linked in the original phishing emails were also disabled.

  • MohAmmar96 Mo A (@MohAmmar96) reported

    @Namecheap @Namecheap Damn you, I was stolen with an amount of 3106 dollars, and the reason is you. I will transfer all my domains to a company that respects its customers and does not steal them.

  • MohAmmar96 Mo A (@MohAmmar96) reported

    suspected Plummer and entered the sent mail and confirmed that it was from Namecheap, so I was never afraid because it is normal and the company always sends us emails. That is why I entered the link and I was reassured. When I entered, the renewal page appeared for me.

  • NamecheapCEO Richard Kirkendall (@NamecheapCEO) reported

    @PrinceOwems @Namecheap To be clear, the issue was with a 3rd party provider that we use to send our newsletter. None of our own systems or customer accounts where breached. I sent a follow up email to all users that were affected. The domains linked in the original phishing emails were also disabled.

  • BeeHiveCyberSec BeeHive CyberSecurity (@BeeHiveCyberSec) reported

    @datacubecom We do as well. Accurate TLDR: Namecheap @ it’s core was not compromised. A 3rd party service suffered a security failure on their own end. Namecheap was notified by us, and we assume others, and promptly responded to us and issued publications addressing the issue and that they…

  • MohAmmar96 Mo A (@MohAmmar96) reported

    suspected Plummer and entered the sent mail and confirmed that it was from Namecheap, so I was never afraid because it is normal and the company always sends us emails. That is why I entered the link and I was reassured. When I entered, the renewal page appeared for me.

  • unknownfacttec Rajatendra (@unknownfacttec) reported

    Hello @Namecheap team, I am the regular customer of @Namecheap but after getting spam and phishing links by data breaches i would be shifting to some other hosting provider. You guys are handing such a big company but can’t even protect customer data how could we trust you now?

  • eskimo_dev e.skimo/ (@eskimo_dev) reported

    @NamecheapCEO @Mayhem_Paul @Namecheap Why ******** does anyone have API keys for an email service embedded in their app...?

  • NamecheapCEO Richard Kirkendall (@NamecheapCEO) reported

    @justanauditor1 @Namecheap To be clear, the issue was with a 3rd party provider that we use to send our newsletter. None of our own systems or customer accounts where breached. I sent a follow up email to all users that were affected. The domains linked in the original phishing emails were also disabled.

  • NamecheapCEO Richard Kirkendall (@NamecheapCEO) reported

    @JaxxArmstrong @thinkverse @Namecheap absolutely not but again it's common practice to use 3rd parties to send email, help desks, even an email system itself. We mostly build our own tools but that wasn't the case here unfortunately.

  • StockandmoreCom Bitcoin NFT Crypto (@StockandmoreCom) reported

    MetaMask issues scam alert as NameCheap hacker sends unauthorized emails #cointelegraph #blockchain

  • realcookgreen DoDoCat (@realcookgreen) reported

    @Namecheap Please fix it as soon as possible.

  • NamecheapCEO Richard Kirkendall (@NamecheapCEO) reported

    @bytehx343 @Namecheap To be clear, the issue was within a 3rd party provider that we use to send our newsletter. None of our own systems or customer accounts where breached. I sent a follow up email to all users that were affected. The domains linked in the original phishing emails were also disabled.

  • NamecheapCEO Richard Kirkendall (@NamecheapCEO) reported

    @devberkan @Namecheap To be clear, the issue was within a 3rd party provider that we use to send our newsletter. None of our own systems or customer accounts where breached. I sent a follow up email to all users that were affected. The domains linked in the original phishing emails were also disabled.