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Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Namecheap. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Namecheap users through our website.
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Cloud Services (44%)
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Domains (26%)
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Hosting (22%)
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Web Tools (7%)
Live Outage Map
The most recent Namecheap outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Noida |
Web Tools | |
| Noida |
Cloud Services | |
| Greater Noida |
Hosting | |
| Noida |
Cloud Services | |
| New Delhi |
Domains | |
| Bulandshahr |
Hosting |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Namecheap Issues Reports
Latest outage, problems and issue reports in social media:
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CoinCodeCap Trading
(@c3_trading) reported
8. In the past few weeks the web hosting company NameCheap discovered that one of their third-party services had been misused to send several unsolicited emails that were expressly addressed to MetaMask users. An email gateway issue was how Namecheap described the occurrence.🧵
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Orren Prunckun
(@OrrenHimself) reported
@Namecheap @bluehost I chose you a while back. For $100 they lost a 10+ year customer.
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Waqas Ahmed
(@waqas_ahmed09) reported
@Namecheap @Reddit Hello Your support system is really non technical and very non professioanls i have multiple domains from namecheap and its almost 20th day i created multiple tickets multiple times i used live chat but still my issue is not resolved yet. Can you please resolve the issue?
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Marina Savina
(@nc_marinas) reported
@LeoTai888 @uzakyolkaptani @Namecheap Hello, the root cause of the issue is on the registry side and there is no ETA on the fix at the moment. We are in constant contact with the registry and will share the updates in the status post once we get them.
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Nathan.Woodburn/
(@woodburn_nathan) reported
@HNSOSS @Namecheap @superlinkme Niami is super useful. But it would be nice to have some more when niami is down.
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Hangar Domains
(@HangarDomains) reported
Don't know why I decided to register .AI domain with @Namecheap now seems like I'm stuck&can't unlock domain to transfer to new owner because they are having issues with IA register,altho @GoDaddy doesn't seem to have this issue.Unlikely I will use namecheap for .AI domains again
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Chris Wilcox 🌻🇺🇦
(@wilcochris) reported
@Namecheap It was a colossal waste of time. I was told no issues on your end. It must be my gigabit internet connection issue. 🙄
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Nokiboi
(@nokiboi) reported
@Namecheap I thought you said u had resolved the email issue? Obviously not another phishing email via Namecheap, this all sounds as if we aren't bring told the truth about it and the full extent.
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Sajid - Apps & Web Development
(@sajidchnazir) reported
@philipbrown @Namecheap Your support didn't even try to compensate or give him a complementary service to make him stay. Since then neither have I used namecheap myself nor recommended to anyone. Our loss was big, but yours was bigger.
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Jordan Osier
(@BroWillow) reported
Also @Namecheap, AWS App Runner gives CNAME certificate verification host values that are greater than 60 characters. It stopped me from using a custom domain with that service. Can y'all increase this limit? Seems arbitrary since 63 chars is the DNS label limit.
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Jim Sellers
(@x_xenolith_x) reported
@gbhackers_news Have found 3 scams using GD. No action has been done with contacting the host. Namecheap is more receptive with shutting down ID theft and account takeover.
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Mustafa Khundmiri 👋
(@mkhundmiri) reported
@Namecheap @clientside_dev Yep, I was talking about the quality of your product/service. It ain't cheap!
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Kythra Suntamer
(@RCrystalfall) reported
especially because namecheap wont fight the government at ALL if they subpeona. They're EAGER to help. their posture is to cooperate immediately.
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Stellar Fraud Hunting
(@XLMFraudHunting) reported
@alvosec @Namecheap @namecheap is so great at taking down malicious and fraudulent domains
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Richard Earney
(@earney86) reported
@Namecheap Maybe your own systems weren't compromised but your mailing lists were. Three 'DHL' emails since then (zero before the breach) so they now have our email addresses. Poor service.
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Sajid - Apps & Web Development
(@sajidchnazir) reported
@Namecheap @philipbrown And it's totally up to the service provider to make the customers stay by providing good services and better customer support. Please send me a DM, I'm not able to do it.
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Waqas Ahmed
(@waqas_ahmed09) reported
@Namecheap @Reddit @Namecheap can you please hire some professionals for your contact support? Almost its 20th day and my website faced tge issue and i contact you guys again and again and they just did some thing and my website worked only one day and then again same issue.
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imborge
(@imborge) reported
@philipbrown @Porkbun I used to use @namecheap, but their website is soo slow
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@richpav@famichiki.jp
(@HelloFrmJapan) reported
@JakeinJapann I use Namecheap. I don't know if it's the absolute best but it works for me. Good tech support.
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Sajid - Apps & Web Development
(@sajidchnazir) reported
@philipbrown @Namecheap since you guys joined this thread so let me bring this up. In 2021, my hosting provider guy who was using your services to host all his customers' domains had to move all the domains (including mine) to another provider because of your cheap customer support.
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Kythra Suntamer
(@RCrystalfall) reported
@Namecheap absolutely no problem. Ruining a scammers day is a pure joy.
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Leon Hitchens
(@Leonhitchens) reported
@intern3tculture @ajmedick Godaddy is terrible. If you can move away. You spend a lot for nothing in the end. Namecheap is a better domain spot
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Kythra Suntamer
(@RCrystalfall) reported
@Namecheap I have no idea how long that will take, I could file a case myself against the conartist but all I have is their phone numbers. I could take them to small claims I suppose. It's on file with the FTC now and also the FBI. those bodies are slow to act but imagine you'll hear
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Victor Sky🧢
(@realvictorsky) reported
As entrepreneurs, we are most hit on this CBN policy to ban international card payments Crazy! Been trying to purchase a domain for over 2 weeks now from @Namecheap but there's been one issue or the other and they all stem from CBN's policy
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SAMUEL KARIUKI
(@wanyambakariuki) reported
@Namecheap [#PJL-832-22305]: This is the support ticket ID
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Orren Prunckun
(@OrrenHimself) reported
@bluehost: as there is no easy email to get you on privately, I'm contacting you publicly where everyone can see it. I've moved all my domain (& renewals) to @namecheap who is 3.5x cheaper for the same service. I'm annoyed with you & I'm also considering moving my hosting too.
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Foodiesrack
(@FoodiesRack) reported
@Namecheap Your website seems to be down
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Cemal ✪
(@uzakyolkaptani) reported
@Namecheap when will you fix .ai tld issues?
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Victor Sky🧢
(@realvictorsky) reported
If there's one company with excellent customer response time, it is @Namecheap They didn't ask me to do this. I have used their services for a while now and this is my conclusion. Wish to build my company @baskettwithfood to have such excellence. Kudos Namecheap team 👍🏾
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SAMUEL KARIUKI
(@wanyambakariuki) reported
@Namecheap I am very disappointed. It seems there is no way to create a @PayPal checkout on your web builder. Even support seems clueless on how to set up. Can't renew if the store isn't working