Namecheap down? Current status and problems

Problems in the last 24 hours

The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Namecheap users through our website.

• Domains (67%)
• Cloud Services (33%)

Live Outage Map

The most recent Namecheap outage reports came from the following cities:

City	Problem Type	Report Time
Paris	Domains	1 month ago
Guayaquil	Cloud Services	2 months ago
Zürich	Domains	2 months ago
Zionsville	Hosting	3 months ago
Lake Charles	E-mail	3 months ago
Marinha Grande	Domains	4 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Namecheap Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mo A (@MohAmmar96) reported 12 seconds ago

  @Namecheap Damn you, I was stolen with an amount of 3106 dollars, and the reason is you. I will transfer all my domains to a company that respects its customers and does not steal them.

• 
  crypto_class (@siddh1895) reported 2 minutes ago

  MetaMask does not collect KYC info and will never email you about your account! Do not enter your Secret Recovery Phrase on a website EVER. If you got an email today from MetaMask or Namecheap or anyone else like this, ignore it

• 
  Mo A (@MohAmmar96) reported 2 minutes ago

  suspected Plummer and entered the sent mail and confirmed that it was from Namecheap, so I was never afraid because it is normal and the company always sends us emails. That is why I entered the link and I was reassured. When I entered, the renewal page appeared for me.

• 
  Airgeadais (@Airgeadais) reported 5 minutes ago

  MetaMask issues scam alert as NameCheap hacker sends unauthorized emails

• 
  Γιδοπροβατο Συλλεκτης (@gidoprobata) reported 5 minutes ago

  @Namecheap Yeah no problem, knew from the first moment it was a fake fraud email scam.

• 
  wildrappit (@wildrappit) reported 8 minutes ago

  MetaMask issues scam alert as NameCheap hacker sends unauthorized emails

• 
  Richard Kirkendall (@NamecheapCEO) reported 11 minutes ago

  @bytehx343 @Namecheap To be clear, the issue was within a 3rd party provider that we use to send our newsletter. None of our own systems or customer accounts where breached. I sent a follow up email to all users that were affected. The domains linked in the original phishing emails were also disabled.

• 
  Mo A (@MohAmmar96) reported 13 minutes ago

  suspected Plummer and entered the sent mail and confirmed that it was from Namecheap, so I was never afraid because it is normal and the company always sends us emails. That is why I entered the link and I was reassured. When I entered, the renewal page appeared for me.

• 
  Mo A (@MohAmmar96) reported 17 minutes ago

  @Namecheap @Namecheap Damn you, I was stolen with an amount of 3106 dollars, and the reason is you. I will transfer all my domains to a company that respects its customers and does not steal them.

• 
  Richard Kirkendall (@NamecheapCEO) reported 17 minutes ago

  @devberkan @Namecheap To be clear, the issue was within a 3rd party provider that we use to send our newsletter. None of our own systems or customer accounts where breached. I sent a follow up email to all users that were affected. The domains linked in the original phishing emails were also disabled.

• 
  XA-NNYbars_(💙,🧡) (⚖️,🌍) (@Johnboy55266521) reported 18 minutes ago

  @AirdropAlertAAD Got same email from namecheap's support asking me to receive a DHL package This seems to be an organized attack

• 
  Bitcoin NFT Crypto (@StockandmoreCom) reported 20 minutes ago

  MetaMask issues scam alert as NameCheap hacker sends unauthorized emails #cointelegraph #blockchain

• 
  Parthi ban (@Parthi5061) reported 30 minutes ago

  Scam alert: MetaMask users are advised to be on high alert when dealing with official communication following NameCheap's email gateway issue.

• 
  Crypto Avanza (@AvanzaCrypto) reported 31 minutes ago

  JUST IN: #MetaMask issues a scam alert as a Namecheap hacker sends unauthorized emails.

• 
  ☠️shick☠️(💙,🧡)🛸 (@0xhblicy) reported 35 minutes ago

  PeckShield monitoring showed that the email service of the domain registration service Namecheap was compromised and used to send phishing emails posing as Metamask and DHL.

• 
  Rajatendra (@unknownfacttec) reported 35 minutes ago

  Hello @Namecheap team, I am the regular customer of @Namecheap but after getting spam and phishing links by data breaches i would be shifting to some other hosting provider. You guys are handing such a big company but can’t even protect customer data how could we trust you now?

• 
  Vivek Agarwal (@cryptovivek) reported 38 minutes ago

  MetaMask issues scam alert as Namecheap hacker sends unauthorized emails #Crypto #Bitcoin #Ethereum

• 
  Swedenstyle34 (@officialss34) reported 41 minutes ago

  @Namecheap I almost fall for the phishing attempt from someone whom impersonated @MetaMask, but then i realized that they never sends any emails at all, and then i saw that it was sent my your email.

• 
  Crypto | Web3 | Ai (@nftpremier_) reported 43 minutes ago

  BREAKING: Namecheap hacker sends unauthorized emails, prompting #MetaMask to issue a fraud notice.

• 
  BeeHive CyberSecurity (@BeeHiveCyberSec) reported 43 minutes ago

  @datacubecom We do as well. Accurate TLDR: Namecheap @ it’s core was not compromised. A 3rd party service suffered a security failure on their own end. Namecheap was notified by us, and we assume others, and promptly responded to us and issued publications addressing the issue and that they…

• 
  $uicidalBanker (@uicidalbanker) reported 43 minutes ago

  MetaMask issues scam alert as NameCheap hacker sends unauthorized emails

• 
  Richard Kirkendall (@NamecheapCEO) reported 45 minutes ago

  @officialss34 @Namecheap To be clear, the issue was within a 3rd party provider that we use to send our newsletter. None of our own systems or customer accounts where breached. I sent a follow up email to all users that were affected. The domains linked in the original phishing emails were also disabled.

• 
  Mo A (@MohAmmar96) reported 45 minutes ago

  I suspected Plummer and entered the sent mail and confirmed that it was from Namecheap, so I was never afraid because it is normal and the company always sends us emails. That is why I entered the link and I was reassured. When I entered, the renewal page appeared for me.

• 
  #AlaoJaji #ATownHall. #Different. #From #BalaBlu (@javamylove) reported 46 minutes ago

  @NamecheapCEO @bytehx343 @Namecheap I got the same email too....and your follow-up email clarifying the issue. I guess there is nothing to worry about.

• 
  Berkan (@devberkan) reported 47 minutes ago

  I clicked on the phishing link from namecheap email. Is my phone compromised or what? Wtf @Namecheap

• 
  Mo A (@MohAmmar96) reported 48 minutes ago

  suspected Plummer and entered the sent mail and confirmed that it was from Namecheap, so I was never afraid because it is normal and the company always sends us emails. That is why I entered the link and I was reassured. When I entered, the renewal page appeared for me.

• 
  Mo A (@MohAmmar96) reported 50 minutes ago

  suspected Plummer and entered the sent mail and confirmed that it was from Namecheap, so I was never afraid because it is normal and the company always sends us emails. That is why I entered the link and I was reassured. When I entered, the renewal page appeared for me.

• 
  Mo A (@MohAmmar96) reported 52 minutes ago

  @Namecheap You stopped it after I was stolen 3106 dollars. You are a fraudulent company that does not complete professionalism in any connection. You consider customers stupid. I want my right from you now.This is not my problem that you are contracting from a fraudulent third party company

• 
  $uicidalBanker (@uicidalbanker) reported 55 minutes ago

  MetaMask issues scam alert as Namecheap hacker sends unauthorized emails

• 
  Richard Kirkendall (@NamecheapCEO) reported 55 minutes ago

  @troyhunt @Namecheap To be clear, the issue was within a 3rd party provider that we use to send our newsletter. None of our own systems or customer accounts where breached. I sent a follow up email to all users that were affected. The domains linked in the original phishing emails were also disabled.