Namecheap status: hosting issues and outage reports
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If you are having issues, please submit a report below.
Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.
Problems in the last 24 hours
The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Namecheap. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Namecheap users through our website.
- Hosting (57%)
- Domains (43%)
Live Outage Map
The most recent Namecheap outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Domains | 8 days ago |
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Hosting | 8 days ago |
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Domains | 21 days ago |
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Domains | 29 days ago |
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Hosting | 1 month ago |
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Hosting | 1 month ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Namecheap Issues Reports
Latest outage, problems and issue reports in social media:
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Abhishek Baxi (@baxiabhishek) reported@Namecheap Two of my domains have been suspended due to a whois issue, and my email hasn't been responded to all day. I've lost access to my business email, and it's quite harrowing. [NC-QTU-9582]
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Nakniki (@Nakniki3) reported@ronisarkar_exe I’ve found Namecheap has better customer support! Super helpful when issues arise!
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Sinbad 🦂 (@Sinbaad777) reportedwtf @Namecheap down
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Ken 🧙 (@thekenndubisi) reportedHow to setup an online business doing $1k a day revenue in 30 days: Step 1: Register a business and get a biz bank account. If you’re in Canada, use Ownr. If you’re incorporating in the US, use LegalZoom or Bizee. Step 2: Setup a business email address with Namecheap, connect it to Gmail and sort out tax registration (GST/HST in Canada, EIN for the US) 3: Choose your niche, build your one person offer and price it for an easy yes. A rough example: “I help local gym owners get 10-20 new member leads using meta ads in 30 days or less for $500 a month” 4. Setup your ad account and launch your one-person ad. Rough example: “Attention Toronto gym owners, are your ads getting clicks but no members? Most gym ads fail because of xyz. I help gym owners get x qualified signups using this. Click to watch this 3 minute video showing how it works” 5. Send the traffic to a landing page with the VSL that has these 3 components: a headline mirroring the ad, a short video speaking about the problem, and a link to book a call. 6. Get on a call and ask these 4 questions: where’s your business right now? What have you tried so far? If we solved this like this, what would that look like for you? Here’s how we’ll solve this bottle neck….” and then present your offer. It’s not easy but it is simple; don’t over complicate it. Do this and get to $1k a day within 30 days. You want my help setting this up? Send a DM.
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nicolasexc (@nicolasexcc) reportedI'm a Global Admin locked out of my M365 tenant due to MFA with no recovery methods. Error 500121. I own the domain (registered in Namecheap) and can verify via DNS. Need urgent help resetting MFA. @MicrosoftHelps
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Shubh Jain (@shubh19) reportedreal monthly infra cost of a solo SaaS in 2026: - Supabase free: ₹0 - Railway starter: ₹800 - Resend free (3K emails): ₹0 - Cloudflare free: ₹0 - UptimeRobot free: ₹0 - Sentry free (5K errors): ₹0 - PostHog free (1M events): ₹0 - Vercel hobby: ₹0 - Namecheap domain: ₹900/year - Anthropic API (light usage): ₹500–2K total: under ₹2,000/month the "I can't afford to build" excuse died in 2024. what's the real reason?
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Spaceship (@spaceship) reported@Atifel_ We take accusations of front-running very seriously, and we want to assure you with 100% certainty that Spaceship never registers domain names based on customer search queries. The domains you provided are registry premium and not registered with Spaceship or Namecheap. Because the registry determines the base cost for these premium names, the higher price applies to both the initial registration and the annual renewals.
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Adel Bucetta (@adelbucetta) reported@rozzabuilds usually buy from registrar first, then use a registrar-agnostic service like cloudflare for namecheap or google domains. don't need another middleman between me and my registrars
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Shant (@ShantDotMe) reportedMe: 19:05:35 Hey Namecheap odd IP address access NC: 20:06:15 IP address provided earlier does not belong to our service NC: 20:27:17 Yes, the IP address does not belong to our company.
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Emad (@emad_maker) reported@ardent__dev I've been using Namecheap and had good experience. They offer competitive pricing and reliable service.
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Hackology (@Hackology) reportedNamecheap is facing some issues or their hosted sites are down ? @Namecheap
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مركز مهارات الإبداع للتدريب (@cstcksa) reported@Namecheap Unfortunately, we have had an extremely poor experience with the current hosting provider. Despite multiple attempts to communicate through email and official support channels, we have received no response regarding our inquiries, technical support requests, or account management matters. The complete lack of communication and customer support has caused significant operational difficulties and has negatively affected the management of our website and educational platform. This level of service raises serious concerns about the provider's reliability, professionalism, and commitment to its contractual obligations. We respectfully request an immediate response to our pending requests and a prompt resolution of all outstanding issues. If the company is unable or unwilling to provide the required support, we request full cooperation in transferring the hosting account and related services to an alternative provider without further delay.
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∴ (@irucsbo) reported@Namecheap Why don't I got access to my funds for over 3 months? Why is @Namecheap support ignoring me?
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Tomodachi Life Updates (@TomoLifeUpdates) reported@Namecheap We'd appreciate it if your abuse team could take a look at tomodachilife[.]gg and tomoez[.]com (X has flagged both domains in posts already). We've received multiple reports from users who believed these sites were associated with an official web version/port of Nintendo's Tomodachi Life. The sites appear to be hosting a CAPTCHA scam disguised as an in-game Tomodachi Life menu, using Nintendo's branding and trademark in a way that may mislead users. A separate domain hosting the same scam, tomodachilife[.]cc, has already been taken down following reports. Could someone from your team review these domains and their operators or direct us to the appropriate reporting channel?
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Shahid (@shd96556) reported> Claude = coding. ($20/mo) > Supabase = backend. (Free) > Vercel = deploying. (Free) > Namecheap = domain. ($12/yr) > Stripe = payments. (2.9%/transaction) > GitHub = version control. (Free) > Resend = emails. (Free) > Clerk = auth. (Free) > Cloudflare = DNS. (Free) > PostHog = analytics. (Free) > Sentry = error tracking. (Free) > Upstash = Redis. (Free) > Pinecone = vector DB. (Free) Total monthly cost to run a startup: ~$20 There has never been a cheaper time to build.
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Abu Fatimah.Dev (@Hameed_360) reported@Namecheap has never failed me
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Michael Knight (@michaelmknight) reported@cPanel Hi, I upgraded from ImunifyAV+ to Imunify360. I’m now being asked for a license key. I wasn’t provided one and I can’t find a key anywhere in your Client Area and under Orders/Licenses. Your support states to contact Namecheap and is sending me around in circles, but it's nothing to do with them as I purchased the upgrade from you and I can't send a support ticket. Any help would be appreciated.
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Great Bin Elroi (@OgaGreat) reportedInternational companies understands customer care ! @Namecheap can reply even at 12 midnight ! That is a company that is customer oriented .
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Temi (@temi_convert) reportedNamecheap just took my domain down without notifying me. @grok do I need to sue them?
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masqueraider (@masqueraider) reported@GoDaddyHelp I’m canceling everything and moving to namecheap unless you solve my email problems for no extra cost. I am a 20+ year customer and you are treating me like dog ****.
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LawsOfRobots (@LawsOfRobots) reportedI am the owner of Azure subscription and tenant. After moving my verified domain from GoDaddy to NameCheap, I am now completely locked out of this subscription and tenant. I cannot log in or access any resources. I no longer need this subscription or any of its resources (already replaced) . I would like to permanently cancel and delete the entire subscription (including all associated resources, databases, Key Vaults, etc.) to close this account cleanly. @AzureSupport
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O.G Obinna (@Obinna_Gates) reported@tomilola_ng @timithechef I’ve used hostinger way back in 19/20, Dreamhost VPS 22/23. I stuck with namecheap for their customer support. It’s the best & cheapest.
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Aaron Douglas (@astralbodies) reportedWaking up to @Namecheap being down is not how I wanted to finish off my weekend. I've never seen an outage like this before with them!
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Devon Wayne (@TheDevonWayne) reported@PratikSinhatwt namecheap never godaddy ever again
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Sameh Nassar (@siynrr) reported@Namecheap I have a problem with you and the technical support is not helping me!! My domain I want to put it up for sale but through auction but the platform doesn't even allow it even they don't provide the simplest info about the platform/partner that can be used as a broker!
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Sahil Jaiswal (@Sahil_Jaiswal02) reportedGodaddy is a **** I should have gone with hostinger or namecheap My site is down after 2 days of getting it …even after successfull verification 😤 No support, no person available… poor service @GoDaddy
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𝕂𝕖𝕒𝕣𝕤𝕒𝕣𝕘𝕖⚓☔👾🇺🇸 (@USS_Kearsarge_) reportedFYI I won't be able to talk on Matrix for a while, because namecheap seems to be down and doesn't want to update their DNS with my new ip address... I guess I will need to make a server on discord after all
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based64 (@based64_eth) reported@faa0311 Whatever you do stay away from @Namecheap. Once they had an issue with SMS OTP and users were locked out for months with no recourse.
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4L.com (@4Ldotcom) reportedNote: The domain was using Afternic nameservers and showed the Afternic landing page, so the lead did not come from the domain landing page. The sale was completed through Spaceship, which means the buyer likely came from the Spaceship or Namecheap network/marketplace.
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Jenna. Ellis (@JennaeIlIisEsq) reported@Namecheap @TeamDreier Pls what is going on with namecheap hosting ? My hosting has not been working since yesterday….. fix it pls