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Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Namecheap. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Namecheap users through our website.
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Domains (40%)
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Web Tools (30%)
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E-mail (10%)
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Cloud Services (10%)
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Hosting (10%)
Live Outage Map
The most recent Namecheap outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Paris |
Domains | |
 Guayaquil |
Cloud Services | |
 Zürich |
Domains | |
 Zionsville |
Hosting | |
| Lake Charles |
||
 Marinha Grande |
Domains |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Namecheap Issues Reports
Latest outage, problems and issue reports in social media:
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Henry
(@digitalhen) reported
@Namecheap Kudos to the speed with which you took this site down. At most about 10 minutes from when we got the scam text.
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Suganthan Mohanadasan
(@Suganthanmn) reported
Hey, @Namecheap, I can't login to any of my accounts. 2FA is not working. The backup code doesn't work either. Something is broken on your end.
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teja
(@teja62181063) reported
@Namecheap The didnt help me they not knowing about name cheap aquitisations
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Yanis Kheffi
(@YKheffi) reported
@Namecheap Hello everybody ! Do not choose @Namecheap !!! These guys are thieves ! Their customer service is horrible and disrespectful. And I am specifically talking about Oleksandr Stryzhak who is the worst assistant I have ever seen !
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Alpha_Wolf
(@bugcrow) reported
@OnionDotLive @Namecheap @hover Darknetlive is also facing same issue.. how this will be possible it like 2 domain compromise?
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do it 4 bankroll
(@904XMR) reported
@DarkDotFail @Namecheap Damn bro U slipping
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dinsmore/steele
(@dinsmore_steele) reported
@Namecheap Support told us you’ll look into it and let us know. Worst service I’ve seen.
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dark.fail
(@DarkDotFail) reported
Shout out to @Cloudflare's "Certificate Transparency Notification" alert that notified me that my domain was stolen today due to a new cert being issued. Now the long process of trying to get dark[.]fail back, while tens of thousands of people are getting phished. Help @Namecheap
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Rich Harle
(@RJHarle) reported
@Namecheap any ideas why Mail on OS X 10.6.8 (old, I know) can't find your email servers? Phone has no issues so I know the details are correct, but Mail just won't connect. A new laptop is in the offing, but in the meantime...
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David Jennings
(@ChilliDoor) reported
Man, Namecheap's support has really gone down the tubes. I am still waiting for a response to a ticket I opened over a week ago. Not a good look 😑
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Abhishek Parida - @NotionHQ Enthusiast
(@abhi3107) reported
2) Finally setup the email account for my website. Domain Provider - @Namecheap Email Service Provider - @ZohoMail Cost - 0$ Thoughts: A little cumbersome, but I have support email for my website. Like if you would want me to share the process.
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dinsmore/steele
(@dinsmore_steele) reported
@Namecheap would love to figure out how to get our site up after two weeks of run around from your service team.
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Bilal
(@Pro4TLZZ) reported
@LeaveHQ @GoDaddy GoDaddy are the worst, they even charge for WhoIS. I use namecheap who give WhoIS for free and from my experience their support team actually has the technical expertise to help their customers
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Jaswinder Singh
(@jassification) reported
@Namecheap my bad, had to add MX records in vercel instead.
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Osamudiamen.
(@imasuen_design) reported
@yoruba_dev @wizaj No idea how to use it. My website has been having SSL issues and the one I paid for nor dey gree install. For context, I am using Namecheap for the domain name and the host server.
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Paul Tranzit
(@paultranzit) reported
@Namecheap Your support has taken a considerable nosedive. Chat agents are difficult to work with as they're slow to reply, likely overworked, with too many requests, there's no phone support, and anything resembling speed is gone. Please remedy this. You used to be cool, man.
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dark.fail
(@DarkDotFail) reported
Njalla and Namecheap are working to get my domain back. There's no indication that Njalla was compromised. Thank you for friendly service @njal_la please publish an incident report after. Your users should be informed of this attack vector since you are a reseller.
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Bihogo bya Ecom
(@bihogo_ecom) reported
@StoneAtwine **** banks Tried to renew a domain of a client recently and namecheap took my money but the domain wasn't renewed Then talk about this thing called bouncing back It's been 6 weeks bouncing from shillings to dollars
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Hugo Michalski
(@hmichals_42) reported
Am I the only one whose namecheap verification emails never reach despite their funny rate limit and numerous tries?
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Germsies
(@Jorctique) reported
"bUt CrYpToCuRrEnCiEs ArE sCaMs" So... MicroStrategy, Tesla, Grayscale, Microsoft, Namecheap, Newegg, Twitch, Overstock, Paypal, etc. all trust Cryptocurrencies but this poor guy still thinks it's a scam. Lol.
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Product Bro
(@theMoodcreator) reported
@Namecheap customer support needs to be understudied. Repeatedly, they've shown that they are the best at what they do.
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uralrex
(@uralrex_dev) reported
@Namecheap hmm that's weird: email/password are accepted, though OTP is refused, backup code is refused... am I the only one reporting this issue? 🙏
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Steve Webster
(@sawtrader54) reported
@WietseWind @Namecheap I received an email today from "Blockchanz" informing me my "Wallet" has been blocked. The email invited me to click on a link to "Fix", it`s a scam.
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levi
(@emursiveee) reported
@DarkDotFail @njal_la @Namecheap I knew some **** was off when all these new links was on there
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Suganthan Mohanadasan
(@Suganthanmn) reported
@Namecheap Ok, but didn't get an email? Need to make a DNS change urgently. Ugh. Thanks for responding. Your support doesn't know this is happening btw.
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Terence Eden
(@edent) reported
Netcraft have now classified `uk-authentication. support` as malicious. So it should appear on most browser's block lists. Despite me escalating directly with NameCheap - they've still not taken down the site. These attacks are usually short-lived. Time is of the essence!
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Paul Tranzit
(@paultranzit) reported
@Namecheap All requests have been resolved at this time, however I'm disappointed at the lack of phone support. Hoping my recent incidents are isolated and it'll be smoother sailing going forward. Thank you for your reply.
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dinsmore/steele
(@dinsmore_steele) reported
@Namecheap Let’s hope after 3 weeks and 9 support convos that @Namecheap can get a WP site online. Fingers crossed.
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Justin
(@bashterminals) reported
@lcndotcom new support ticket opened nearly 3 days ago. Heard nothing since! Is this standard practice? If so I think I’ll have to initiate a transfer back to @Namecheap
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Agung Wicaksana
(@agunkwicaksana) reported
@kenangwk I watch your youtube video about namecheap. do you know how to migrate from private email to google ? i can't find any connection protocol on namecheap private email and google doesn't support *.eml files to migrate. thanks :)