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Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Namecheap. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Namecheap users through our website.
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Domains (40%)
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Web Tools (30%)
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E-mail (10%)
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Cloud Services (10%)
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Hosting (10%)
Live Outage Map
The most recent Namecheap outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Paris |
Domains | |
 Guayaquil |
Cloud Services | |
 Zürich |
Domains | |
 Zionsville |
Hosting | |
| Lake Charles |
||
 Marinha Grande |
Domains |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Namecheap Issues Reports
Latest outage, problems and issue reports in social media:
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Handy OSS
(@HNSOSS) reported
We would like to request @namecheap to give us updated (perhaps bi-weekly or monthly) on the growth of SLD purchases on top of Handshake TLDs. This will help us further understand the demand, and incentivize other registrars to begin offering similar functionality.
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buy or die
(@nobita404) reported
@qtum @unstoppableweb The problem with the DNS system is that it must be on a server system (Server) such as GoDaddy, Namecheap, ... These systems are easily blocked by the government or attacked. So how does Unstoppable Domains solve this problem?
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Adi
(@adiciorba) reported
@Namecheap Guys my sites are down for more than 2 hours now, suddenly not available. I speak with support but seems I need to wait for migration to complete..nothing can be done. Very bad for business, I have many domains and trusted your services, but this is very bad.
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Abu hanif
(@NAYANMAC) reported
Support from @Namecheap is really terrible. I can’t even use my account and not getting any support how to fix it .
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mo
(@secc_mo) reported
@Namecheap They make a check, if the b64 string is not an emailadress, you will get redirected to the microsoft article on wikipedia, rude :P here a valid link that will lead you to the phishing page:
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kings
(@chris223332) reported
@sifathossain999 @Namecheap Dm @legit__tools ASAP he help me solved my problem when I have similar issue with my locked account. His good and fast.
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Namecheap.com
(@Namecheap) reported
@StopTextScams We have zero tolerance towards any illegal activity that is related to the services provided by Namecheap. If you can supply us with a ticket ID, we can get it over to our support team to look into, thanks!
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Amir Saleem
(@AmirxSaleem) reported
@Namecheap It's frustrating now. I have been waiting from last 20 hours. My all sites are down. I shifted to namecheap for better service but every other day I'm facing issues with your hosting.
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Charlie Morris
(@chtmorris) reported
@Namecheap @hillank @NamecheapCEO Richard - your company is hosting a site that is defrauding investors by using the CMCC Global brand. Can someone please respond to our support ticket: XSR-793-88257? We have been waiting 3 weeks. Thank you
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frz
(@iamhtml) reported
can someone help me with DNS routing, Route 53 and namecheap? I honestly don't understand anything at all #whatIsDevOps
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ronnie
(@ronnie35967255) reported
@jfslowik @campuscodi Absolutely! 180 degrees! @Namecheap has been very helpful in taking down malware recently
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PacMaori
(@PacMaori) reported
@Namecheap I did, I've been trying for 1h to no avail. That's why I'm posting here. I add you answer here to the excellent service I always get from namecheap, understanding VISA systems are painful to use for everybody including the namecheap, stripe, and the issuer.
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lovecommunications
(@lovecommssydney) reported
@Namecheap your checkout system is broken and it has just cost me an extra $40 to register a domain name and lose a years' registration. Is this deliberate revenue raising?
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Foxy Horror Gaming 🦊
(@foxyhorrorgames) reported
"Unable to proceed for Payment Sorry, we encountered an error while processing your request. Please try again. " uh wtf @Namecheap
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Dan Hanley
(@FundraiserDan) reported
@DebraISchafer @Namecheap Thanks Debra. This is awful!
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Dan Hanley
(@FundraiserDan) reported
Is anyone with @Namecheap private mail having a login issue? I have no access to my Altrui email. Have no idea. Sent ticket. On live chat and they are no help. Any ideas? Thank you!
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Jesse Zhou
(@_jezhou) reported
I just finished a short e-book with a bunch of broken links, and checking the domain on namecheap shows that the domain is up for sale 😱
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Follow4Follow
(@Origin_futboltv) reported
@toneloves @Namecheap Same thing happened to me few weeks back someone on here recommend @legit__tools he help me recover my locked account In 30mins. His an expert
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Bhaskar Mallick
(@DISCJOCKEYBAPU) reported
@Namecheap kindly help & solve the issue TICKET ID - DAM-247-72454
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Parth Patel
(@po6ot4) reported
@ionos_com @ionos_help_US I have paid $36 to them and he was telling that Invoice never generated from our end and you will not gonna get any refund from our end. If this is not scam or what? I would recommend to use @Namecheap for better client services.
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Dillon Pentz
(@Dillon_Pentz) reported
@WizardCM @CrazyDomains @Namecheap Namecheap doesn't support the .co.nz or .nz TLDs unfortunately.
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Follow4Follow
(@Origin_futboltv) reported
@sifathossain999 @Namecheap Same thing happened to me few weeks back someone on here recommend @legit__tools he help me recover my locked account In 30mins. His an expert
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yoast 🏳️🌈
(@yooast) reported
@EthaanJack 100% agree mate, unfortunately for me, sometimes a domain that I'm after is listed on the godaddy auctions. So that doesnt leave me with a chance to acquire it elsewhere. Totally recommend @Namecheap . Their support is phenomenal.
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Handy OSS
(@HNSOSS) reported
We would like to request @namecheap to give us updated figures (perhaps bi-weekly or monthly) on the growth of SLD purchases on top of Handshake TLDs. This will help us further understand the demand, and incentivize other registrars to begin offering similar functionality.
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Sergio Mattei 🇵🇷
(@matteing) reported
@VctorAHernndez @vercel It's prolly propagating! Namecheap, the registrar, is notoriously slow
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Real Creative One
(@realcreativeone) reported
Is Namecheap hosting any good, I have a bunch of domain with them but never tried their other services
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Francis Varghese
(@buckissettez11) reported
@sifathossain999 @Namecheap I also experienced this, i contacted support service and they didn’t do anything about but @Trane12 on Twitter helped me get regain access to my account✅
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BlackBloodStar AlexP
(@BlackBloodStar) reported
@Namecheap Ugh, that's a difficult topic. Misinformation is, of course, bad, but censorship is not good as well. People just need to be taught to double-check the info they are getting from the young age these days.
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MalwareHunterTeam
(@malwrhunterteam) reported
@brian_psu @_darrenmartyn @Namecheap Taking down now isn't that much useful, but I will make sure they take it down. Next time if they wouldn't take down stuff in acceptable time frame, let us know in time.
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ᴄᴏᴍᴇ ꜱᴇ ꜰᴏꜱꜱᴇ ᴀɴᴛᴀɴɪ (ʙᴀꜱ)
(@ON8CB) reported
@malwrhunterteam I have to admit that in the past I had bad experiences with NameCheap but since they changed the way to handle reports they are now prompt and responsive. Let’s give credit where credit's due.