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Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.
Problems in the last 24 hours
The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Namecheap. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Namecheap users through our website.
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Cloud Services (50%)
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Hosting (25%)
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Domains (21%)
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Web Tools (4%)
Live Outage Map
The most recent Namecheap outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Web Tools | ||
| Cloud Services | ||
| Hosting | ||
| Cloud Services | ||
| Domains | ||
| Hosting |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Namecheap Issues Reports
Latest outage, problems and issue reports in social media:
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Adrian McFarlane
(@Endurength) reported
@Namecheap @FTC I never created a new ticket! What you are saying is false, if a new ticket was created, I Adrian McFarlane, did not create it and I am sticking to the original ticket request. You have not responded to the request Namecheap set a response time for!
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cinder 🦕
(@ffccd0) reported
what's a good domain registrar? i've used namecheap in the past but i've since learned they're garbage, **** godaddy i hate men, what else is there
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Richard Kirkendall
(@NamecheapCEO) reported
@cybertillie @Namecheap Our support site has nothing to do with your namecheap account. They are not connected. You also cannot make any requests related to your account without first providing your personal pin code that is located only within your account,
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Hukt on fonix
(@the_turtle) reported
@Namecheap @dyancflores hey, don't get a big head. Best thing with you guys is your account portal actually works. And,well,your support has always been good, and you're NOT NameSecure (NetworkSolutions)m
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Main Domain Dealer
(@MainDomDealer) reported
@Namecheap lol - don't be so robotic: "must look at previous tweets for context (pics) sorry!" I'm simply trying to bash on @GoDaddy a little for never responding to my tweets while you all do. GREAT SERVICE is why I switched all NEW regs to @Namecheap a while ago.
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Main Domain Dealer
(@MainDomDealer) reported
@Namecheap awsome! Any way you can solve @GoDaddy 's Math homework in my previous tweets? They seem to be too busy shoving products on top of their overpriced domain sales to take care of their "Customer Council Members." Help?!?!
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Yehuda Hassine
(@Yehuda_Ha) reported
@Namecheap Hi, Your website has a few checkout issues. Any ETA when it will be solved?
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Stewart
(@ZWTechnews) reported
@dev_dayna I suggest you create your own site and then use a content management tool like WordPress. There is a free hosting service called AwardSpace. All you need is to buy a custom domain from sites like NameCheap
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MrR3b00t | Hacking with N0t3pad
(@UK_Daniel_Card) reported
@BushidoToken @Namecheap @Namecheap bad pews detected! #phishing #abuse #help
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Sakura (咲良) Nakamoto
(@BitArt7) reported
@Namecheap @DelvyG @GoDaddy Well the reason is in my response already. You just lock my account with no way to get in. Not even to see the status of a ticket. My ticket has gone without a response to all day. This is no way to run any service. The business relying on you is dead in the water waiting for you
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Sakura (咲良) Nakamoto
(@BitArt7) reported
@Namecheap @DelvyG @GoDaddy Are you even aware that businesses use you? Or are you only catering to hobbyists and think it’s okay to lock people out of there accounts? I’ve never seen something more ridiculous. And to top it off not responding to a ticket for hours after such a poor and amateur action 🙄
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Ryan Condict
(@kinggrimlok) reported
Do NOT use @Namecheap to register your domain name. It has been 3 months since a trouble ticket was issued and the issue is still not resolved. Stay far far away.
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Narayanan Hariharan
(@narayananh) reported
@TheAnand @SathyaBhat Yeah. Just renewed one set of domains on Namecheap for another year. Have another set of domains expiring later this month, will transfer those to porkbun. Noticed the .in issue that they've mentioned on the website. Wonder what the issue could be.
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lynette lee
(@lls518) reported
“Rant” This issue has been over a month and NOTHING has been settled @Namecheap I will never recommend your company.
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ToxicJ
(@ToxicJ73978315) reported
@Namecheap A person is using a name cheap domain to allow people to send distributed denial of service attacks. Distributed Denial of Service attacks are used to disrupt a person or company internet by overloading the network.
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Pavan Kumar Ponugoti 🇮🇳
(@pavankumarppkn) reported
Hey @Namecheap i forgot my Mail and username, but I Know my domain. Could you please send mail if what i used to login #Forgot
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Yestin
(@yestinj) reported
@cobusbernard Oh does Amazon support .co.za these days? I must give it a look. All my others are with Namecheap 😬
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Richard Kirkendall
(@NamecheapCEO) reported
@cybertillie @Namecheap Our support site has nothing to do with your account namecheap account. They are not connected. You also cannot make any requests related to your account without first providing your personal pin code that is located only within your account,
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Belraf
(@tellyou_t) reported
@Namecheap Damn that's a fast support !
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Seth Fannin🛠💻
(@fannin_seth) reported
@NeilRyanPierce This isn't for me. It's godaddy. It's a client. Ge already had it before.Not a choice on this one. Yeah maybe a dns flush on my pc cause not working still. Not a great experience. Namecheap I use for my personal for sure.
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tillie crimew 🏴🔥
(@cybertillie) reported
there is also no verification required to add a new support contact email and remove the old one, as well as for changing the password. the priority will be lower without knowing the support pin, but who knows how namecheap and their support portal are exactly linked together.
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Chad Nilsson
(@chad_nilsson) reported
@Thesecretinves2 I used to go with Namecheap for all my domains, cheaper rates and I like their service, but have recently moved most over to Google domains. I do a lot with Google so just easier to keep it in one place. The domain registrar itself is not as big of a deal as the web host though
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InformarEs
(@InformarEs) reported
Some of our pages are down, because of the hosting company @Namecheap, we hope they can solve the mistake they have made as soon as possible.
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Sakura (咲良) Nakamoto
(@BitArt7) reported
@DelvyG @Namecheap Utterly ****** service. The cheapness is in the name. Once I’m done with the domains I have here I’m moving to @GoDaddy for sure. I’d rather pay a few extra bucks but get service that works.
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GalB1t
(@Gal_B1t) reported
From a technological PoV, the scammer used walmart-corp[.]com for sending the press release, with an MX record pointing to NameCheap's private email service - while Walmart are associated with a record related to Proofpoint (pphosted).
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Emmett
(@emmettemmm) reported
@RuneLiteClient @Namecheap Yo wtf I downloaded one of the clients from one of these websites and now I have viruz halp
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☭
(@sshintomachine) reported
Hi, I've a domain and shared hosting with Namecheap. I've set my domain's nameservers to another service (Netlify) where I'm also managing my DNS records. Now, what I want is, to create a subdomain that should point to my namecheap hosting. ...
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Neon ghost
(@Neongho96790876) reported
@RuneLiteClient @Namecheap That would be nice. People put thousands of hours into this game. so losing your account to phishing site feels pretty bad. :D
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Creative Writers Lounge
(@cWritersLounge) reported
@JennaJohanna_21 We love SiteGround. GoDaddy is okay; NameCheap hasn't given any problems either. We're hosting a free workshop on developing your author workshop later this month should you want to join.
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tillie crimew 🏴🔥
(@cybertillie) reported
🚨 FULL DISCLOSURE: An adversary doesn't even need your @Namecheap OTP code to impersonate you to their support and take over your account/domains, their support site just straight up lets you log in without it, no prompt, password only.