Namecheap status: hosting issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Namecheap users through our website.

• E-mail (35%)
• Hosting (30%)
• Domains (22%)
• Cloud Services (13%)

Live Outage Map

The most recent Namecheap outage reports came from the following cities:

City	Problem Type	Report Time
Panamá	E-mail	4 days ago
Cochabamba	Domains	5 days ago
Cochabamba	E-mail	5 days ago
Bogotá	E-mail	5 days ago
Ciudad Jardín	E-mail	5 days ago
Lima	Hosting	5 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Namecheap Issues Reports

Latest outage, problems and issue reports in social media:

• 
  $empiternal$trafe (@SempiternalStrf) reported 4 minutes ago

  @Namecheap Not only my website is down but also important files and folders from some subdomains i have seems to be gone, i hope everything will get restored, i had LOTS of work done for my clients.

• 
  Artyom Shimanski (@a_shimanski) reported 6 minutes ago

  @fgrub3r @Namecheap @Cloudflare yeah, they already have the network for it. mailboxes just mean storage and compliance on top

• 
  Nishu (@KisekiyaCodes) reported 10 minutes ago

  @Stringcodes Namecheap seems to support more extensions

• 
  Uyi Eghas (@UyiEghas) reported 10 minutes ago

  @Namecheap Finally my sites are back up. An over 12hrs outage is crazy

• 
  ayub (@ayubhkd) reported 12 minutes ago

  Apple passwords shows this morning that my account on @Namecheap seems to be leaked ? Is this related to nalecheap being down yesterday ?

• 
  1000x (@djomla1000x) reported 25 minutes ago

  @danearden @NamecheapCEO @Namecheap Same. What a ******* shame I hope everybody migrates hosting away from this terrible company. I guarantee they won’t do anything to repay loyal customers after this much more than an apology.

• 
  Alex Johnson (@BeardedDale) reported 26 minutes ago

  @badrDev_ @Namecheap What are you going to do to eliminate single points of failure? It’s not only the responsibility of your service provider.

• 
  SetraHost (@SetraHost) reported 30 minutes ago

  @alexneyret @Namecheap Well said! Datacenter issues are out of a hosting companies control when collocating. While downtime is never fun, these things can happen unfortunately & from what I’ve seen, NameCheap communicated throughout it all & even sent staff onsite to expedite the recovery process.

• 
  SakuraAAH (@harunosakuraka) reported 31 minutes ago

  @Porkbun @spaceship @Namecheap 5/ The India Payment Problem 🇮🇳 Most top developer-recommended platforms (like Porkbun or Spaceship) offer great pricing but don't support native UPI. If your debit card lacks international enabling, your purchase will instantly fail. Don't let that stall your launch! Platforms that actually support UPI to lock down your name instantly: • GoDaddy India: Massive support for UPI, great initial promos, but watch out for intense checkout up-sells! • Hostinger India: Highly reliable local billing, excellent speeds, and clean UPI QR codes at checkout.

• 
  Ibrahim ja'far (@El_noori101) reported 31 minutes ago

  @samotechnology @NamecheapCEO @Namecheap A 503 usually points to the upstream service being unavailable or overloaded. I’d check the server resources, Nginx/Apache error logs, and upstream/backend status first.

• 
  Toyin Omotoso (@toyinomotoso) reported 33 minutes ago

  Everyone is badmouthing Namecheap because one of their servers went down just once in 26 years. All companies experience things like this at some point. It has happened to Google, Facebook and other giants. When it becomes worrisome is if it happens often.

• 
  Michael Knight (@michaelmknight) reported 33 minutes ago

  @NamecheapCEO @Namecheap 33 Hours down, and still NO Email, NO VPS. THIS IS NOW BEYOND UNACCEPTABLE!

• 
  🪖 (@hiddentoni) reported 34 minutes ago

  @Namecheap my website is still down please!!!

• 
  Roberto C. Alemán (@RobertoC_A) reported 34 minutes ago

  The issue with #Namecheap has hurt me due to the poor image created by my software's website being down. I am looking for #hosting providers willing to host the official website for the PON-DB database engine and discuss strategic partnerships.

• 
  Harmon Web (@harmonwebcom) reported 35 minutes ago

  What we learnt from yesterday’s Namecheap outage: When your infrastructure sits in one data center abroad, one power/cooling failure can take down thousands of sites, emails, and domains at once. Local, distributed hosting reduces that single point of failure.

• 
  Sesy Ai (@Sesy_Agency) reported 39 minutes ago

  @Namecheap I have the NC-GPA-2874 Ticket, but I Still Don't have a solution. I've spent 1.5 hrs on this, and there's still no fix. Can you please expedite this?

• 
  Shraddha Bharuka (@BharukaShraddha) reported 41 minutes ago

  📂 SaaS Stack ┃ ┣ 📂 Frontend ┃ ┣ 📂 React ┃ ┣ 📂 NextJS ┃ ┣ 📂 Vue ┃ ┣ 📂 TailwindCSS ┃ ┗ 📂 Shadcn UI ┃ ┣ 📂 Backend ┃ ┣ 📂 NodeJS ┃ ┣ 📂 Django ┃ ┣ 📂 Laravel ┃ ┣ 📂 FastAPI ┃ ┗ 📂 Express ┃ ┣ 📂 Database ┃ ┣ 📂 PostgreSQL ┃ ┣ 📂 MySQL ┃ ┣ 📂 MongoDB ┃ ┣ 📂 Redis ┃ ┗ 📂 Supabase ┃ ┣ 📂 Auth ┃ ┣ 📂 Clerk ┃ ┣ 📂 Auth0 ┃ ┣ 📂 Firebase Auth ┃ ┣ 📂 Supabase Auth ┃ ┗ 📂 NextAuth ┃ ┣ 📂 Payments ┃ ┣ 📂 Stripe ┃ ┣ 📂 Paddle ┃ ┣ 📂 Dodo Payments ┃ ┣ 📂 Lemon Squeezy ┃ ┗ 📂 Polar ┃ ┣ 📂 Emails ┃ ┣ 📂 Resend ┃ ┣ 📂 SendGrid ┃ ┣ 📂 Mailgun ┃ ┣ 📂 Postmark ┃ ┗ 📂 Amazon SES ┃ ┣ 📂 Storage ┃ ┣ 📂 AWS ┃ ┣ 📂 Cloudflare ┃ ┣ 📂 Google Cloud Storage ┃ ┣ 📂 Supabase Storage ┃ ┗ 📂 Uploadcare ┃ ┣ 📂 Deployment ┃ ┣ 📂 Vercel ┃ ┣ 📂 Netlify ┃ ┣ 📂 Railway ┃ ┣ 📂 Render ┃ ┗ 📂 AWS ┃ ┣ 📂 Domains and DNS ┃ ┣ 📂 Namecheap ┃ ┣ 📂 Hostinger ┃ ┣ 📂 Cloudflare DNS ┃ ┣ 📂 Google Domains ┃ ┗ 📂 SiteGround ┃ ┣ 📂 Analytics ┃ ┣ 📂 Google Analytics ┃ ┣ 📂 Plausible ┃ ┣ 📂 PostHog ┃ ┣ 📂 Mixpanel ┃ ┗ 📂 DataFast ┃ ┣ 📂 Monitoring ┃ ┣ 📂 Sentry ┃ ┣ 📂 LogRocket ┃ ┣ 📂 Datadog ┃ ┣ 📂 NewRelic ┃ ┗ 📂 UptimeRobot ┃ ┣ 📂 DevOps ┃ ┣ 📂 Docker ┃ ┣ 📂 Kubernetes ┃ ┣ 📂 GitHub Actions ┃ ┣ 📂 CI CD ┃ ┗ 📂 Terraform ┃ ┣ 📂 Search ┃ ┣ 📂 Algolia ┃ ┣ 📂 Meilisearch ┃ ┣ 📂 Elasticsearch ┃ ┣ 📂 Typesense ┃ ┗ 📂 OpenSearch ┃ ┣ 📂 AI Integration ┃ ┣ 📂 OpenAI API ┃ ┣ 📂 Anthropic API ┃ ┣ 📂 Replicate ┃ ┣ 📂 HuggingFace ┃ ┗ 📂 Gemini API ┃ ┣ 📂 Integrations ┃ ┣ 📂 Zapier ┃ ┣ 📂 Make ┃ ┣ 📂 n8n ┃ ┣ 📂 Pabbly ┃ ┗ 📂 Webhooks ┃ ┣ 📂 Security ┃ ┣ 📂 SSL ┃ ┣ 📂 Cloudflare ┃ ┣ 📂 WAF ┃ ┣ 📂 Rate Limiting ┃ ┗ 📂 Secrets Management ┃ ┣ 📂 Marketing ┃ ┣ 📂 Search Console ┃ ┣ 📂 Outrank ┃ ┣ 📂 Buffer ┃ ┣ 📂 Analytics ┃ ┗ 📂 Kit ┃ ┗ 📂 Customer Support ┣ 📂 Intercom ┣ 📂 Crisp ┣ 📂 Zendesk ┣ 📂 Tawk ┗ 📂 HelpScout

• 
  Vance Lucas (@vlucas) reported 42 minutes ago

  @dh405 @Namecheap Yeah. Long outage.

• 
  Fuzzicus® Innocuous  🟦🇺🇸🇮🇱🇮🇷💙💛 (@MissFuzzball) reported 43 minutes ago

  @Namecheap My email was down for about 12 hours. When it came back up, no emails that would have been received during that time were there. Are they lost in the ether forever?

• 
  Old Charter (@OldCharterExp) reported 44 minutes ago

  @Dynadot @ZPEdisclosure Is it possible for my wife to move he domain from Namecheap while it's down? I see a LOT of people freaking out that had crypto wallets tied to emails and websites they were hosting, what a total 💩show!

• 
  Timothy Conrad (@securecipher) reported 48 minutes ago

  @NamecheapCEO @NamecheapCEO I sure hope site reliability and redundancy is in the immediate design plans of Namecheap. It is hard to understand why you have so many of your services in one site with PhoenixNAP. The U.S. is filled with cloud companies that would help service your needs.

• 
  Bassem Aly (@basaly89) reported 50 minutes ago

  Are you down again? @Namecheap

• 
  QUI.IS (@qui_is_qui) reported 51 minutes ago

  @mstables1991 @Namecheap ... and caused from cooling issues in Arizona 😬

• 
  Giles Dawe (@GilesDawe) reported 51 minutes ago

  Got the same message from Namecheap and Spaceship that "All our services are now back online following the significant outage caused by a cooling system failure at the RadiusDC: Phoenix data center." Wondering why they don't have backups in place to fix outages?

• 
  Martin Guay (@MartinGuayOTT) reported 52 minutes ago

  @NamecheapCEO Namecheap messed up, but crying about lost ad spend while running your entire business on a budget shared host with zero failover plan is on you. Disaster recovery isn't optional. If one vendor going down tanks your revenue, you failed your own business. #fafo

• 
  Richard Kirkendall (@namecheapceo123) reported 53 minutes ago

  @a_shimanski @Namecheap Sorry about that and I agree, we could have postponed this until next week especially after the recent outage.

• 
  Artyom Shimanski (@a_shimanski) reported 54 minutes ago

  @JEROMEFARAILL @Namecheap @Cloudflare to be fair it was a cooling failure at PhoenixNAP, not an attack. the single region setup is the real issue

• 
  Brenda | GenX UGC Creator (@GenXRetroUGC) reported 54 minutes ago

  @solomonony1 @Namecheap Yes!! Thankfully I’m able to login this morning

• 
  Don MAGA (@DonMAGA2024) reported 58 minutes ago

  @TwistedFocus99 @Namecheap Cost effective. And mostly stable with responsive customer support. While we've had systems issues before, this was a major **** up.

• 
  Alex | The Geeknd (@WebDevLex) reported 60 minutes ago

  @UK_Daniel_Card @Namecheap Ofc it’s unpredictable but definitely should be planned for. A single datacenter took down everything? First of all.. how? And what if that DC blew up instead of just malfunctioning chillers.. those excuses don’t really fly anymore