Namecheap status: hosting issues and outage reports
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Full Outage Map
Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.
Problems in the last 24 hours
The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Namecheap. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Namecheap users through our website.
- Hosting (35%)
- E-mail (31%)
- Domains (23%)
- Cloud Services (12%)
Live Outage Map
The most recent Namecheap outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Panamá
|
1 day ago | |
 Cochabamba
|
Domains | 1 day ago |
|
Cochabamba
|
2 days ago | |
 Bogotá
|
2 days ago | |
 Ciudad Jardín
|
2 days ago | |
 Lima
|
Hosting | 2 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Namecheap Issues Reports
Latest outage, problems and issue reports in social media:
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Brian Osoro (@OsoroOngera) reportedNamecheap, Spaceship were down. What's happening.
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B Diesel (@BDiesel6) reported@NamecheapCEO @Namecheap Had some emails come in. The volume of emails seems within typical range but on low side. High stakes issue where can not ask other party whether they sent an email. But also can not miss one if they did. Can you say with absolute certainty that all emails were preserved?
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Small News (@SmallNewsX) reported@ShimituMusic @NamecheapCEO Why will you take legal action? Since I started using Namecheap this is the first time their server went down. Big companies like Facebook, Cloudflare, even Google has gone down before so let’s take it easy with Namecheap.
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Giles Dawe (@GilesDawe) reportedGot the same message from Namecheap and Spaceship that "All our services are now back online following the significant outage caused by a cooling system failure at the RadiusDC: Phoenix data center." Wondering why they don't have backups in place to fix outages?
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DPARKRADIO (@DPARKRADIO) reported@Namecheap When is the emails going to be back up? This is a major problem
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Chigoziem Okonkwo FanPage (@ChigOkonkBurner) reported@Namecheap FIGURE YOUR **** OUT I NEED TO MAKE SALES
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TheFetom (@thefetom) reportedWait, NAMECHEAP IS DOWN, since when?, cause I already decided my ad was starting to annoy me .
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PaakSer (@paakser) reported@NamecheapCEO I understand that service disruptions can happen to any hosting company. While it is frustrating, I appreciate your diligent efforts to get everything back up and running. Hopefully, Namecheap can use this experience to implement additional backup contingencies for the future.
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rapunzelita (@rapunzelqueso) reported@Namecheap Our website has been down all day due to this issue. This is seriously affecting our ability to properly assist our customers and process orders. We need this issue resolved as soon as possible. Please provide an update and a solution. This has been going on for hours.
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Harmon Web (@harmonwebcom) reportedWhat we learnt from yesterday’s Namecheap outage: When your infrastructure sits in one data center abroad, one power/cooling failure can take down thousands of sites, emails, and domains at once. Local, distributed hosting reduces that single point of failure.
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mutumia murogi (@africanhype) reported@bhartzer @Namecheap Say your hosting service goes down. You log into your DNS provider and point the domain where exactly? Are you telling people they should keep separate copies of their websites with different hosts?? So that if one goes down, you just point it to the other? Shut ******** up 🚮
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$empiternal$trafe (@SempiternalStrf) reported@Namecheap Not only my website is down but also important files and folders from some subdomains i have seems to be gone, i hope everything will get restored, i had LOTS of work done for my clients.
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Gary Jones (@garyjones_trans) reported@Namecheap Well, still down and it's been a whole day...every minute of every hour you are losing your customers 1 by 1...I'm the one leaving at 845pm...godaddy here I come
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J (@Jered1985) reported@Namecheap @dvolsysop My email still not working I need a solution asap , I cannot longer wait
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Chilam Balam 🚴🏾 (@Chilambam) reported@bhartzer @Namecheap Yes, and never host your website with your domain registrar.
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Gentra (@Gentraxyz) reported@a_shimanski @Namecheap @Cloudflare Spaceship has the same issue Their hosting is down too
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Adtastic Hosting (@Adtastic) reported@NamecheapCEO I've been with @Namecheap for years. The service has been flawless. Unlike everywhere else I'd been over my 28 years in business. An event like this is unmistakably horrific and probably hurt a lot of of other people more than it hurt me. But I don't see that Namecheap was the cause of this event. Maybe they could have handled it better. Maybe they could have communicated it better. Maybe they could have mitigated it better. Hopefully, they've learned many lessons here and will adapt and adjust. I've learned my own lessons like taking DNS of my ded server and moving it elsewhere so if there is a next time I can recover myself and my clients quickly via our offsite backups. Having a small server in another region that does syncs of my important systems but stays offline and is available to fire up in a situation like this so I don't lose my billing system or other important processes. I'm not going to hold Namecheap responsible for this event. I will still be a loyal customer unless someday they become different and contrary. I expect they will learn and grow from this event just as I have. Try and have a nice day and accentuate the positive.
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Idowu Olayiwola (@idowuolayiwola) reported@clacachi @NamecheapCEO I was with a hosting company for 11 years before they shut down and then I moved to namecheap. Ive spent another 11 years with namecheap... what is it with the number 11?
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Toyin Omotoso (@toyinomotoso) reportedEveryone is badmouthing Namecheap because one of their servers went down just once in 26 years. All companies experience things like this at some point. It has happened to Google, Facebook and other giants. When it becomes worrisome is if it happens often.
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Melody D YouTube girl (@Mel_d_Designer) reported@Akpanthankgod_ Wait oo is namecheap still down My sales page is working but i turned off my ads cos they have been performing poorly this week
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CANICE 👾 (@okwudilicanice_) reportedThe recent Namecheap outage is a good reminder that developers need contracts that clearly separate what we control from what we don't. You can support your client without taking responsibility for a third party's failure.
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Etta egbe (@ettaegbe) reported@taylorotwell When Namecheap went down, I wondered if the cloud in Laravel cloud is actually cloud as in if a data center in the US fails a data center in Europe can still serve our applications.
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Pizza Steve (@blackkracken) reportedIs anyone elses namecheap reseller hosting extremely slow? I bet they have the bandwidth turn down...
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Lauren (@Lorncat) reported@NamecheapCEO Support team at NameCheap is saying they don’t have an ETA for remaining users. In response to whether this would take weeks/months, they kept saying “It may be restored much sooner; we simply don't have a specific timeframe to provide at the moment.” So possibly years too
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Joaquin Cartagena (@Joaquin_888) reported@bhartzer @Namecheap I have mail in one service, domain in another, dns in another, and main webpage in namecheap. Nothing has sense without the webpage so i have the same problem. The only way to really avoid this is to pay a lot in a kubernets red that uses at least 3 hostings.
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Dave (@DavidGetchel) reportedNamecheap being down for so long is ridiculous! Still having email issues.
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Barrouchi (@Barrouchi) reported@AgentGoodbye @Namecheap That’s exactly the point. A tiny credit doesn’t come close to the real damage. $3k lost in a day — potentially $9k+ if the outage continues — is serious business impact, not just “a few hours of downtime.” Namecheap may not be able to cover everyone’s losses, but after an outage like this, the compensation should at least reflect the scale of the disruption.
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Ali Sherief (@Zenul_Abidin) reportedNo seriously man, how does one colling failure take down the entire Namecheap infra?
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Hamid Mousavi (@hamid2108) reportedOur VPS has been down and intermittently inaccessible since yesterday, with no prior notice, no email, no clear explanation, and not even an apology. This is not the level of reliability or communication we expect from a VPS provider. @Namecheap @NamecheapCEO
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🟣 Gato (@GatoGodMode) reported@UK_Daniel_Card @Namecheap All my sites went down RIP. But I still love namecheap. This isn't their fault.