Is Namecheap down?

@Namecheap Private email is down. :(

So apparently you're screwed if @Namecheap 's 2FA stops working. My OTP codes aren't working, and you can't contact support until you log in. Brilliant.

@Namecheap We already used this but you guys keep saying nothing is wrong. But you guys obviously never looked. And this isn't just me that is talking, it is everyone that actually bought your service. You should be helping them.... Check your Facebook page you scammers.

2019-04-16T18:14:03.000ZOk Namecheap I have a major problem and even though I have raised a ticket to have it fixed it is now 4 days later and nothing and our website is inaccessible - UNACCEPTABLE!

Ok @Namecheap I have a major problem and even though I have raised a ticket to have it fixed it is now 4 days later and nothing and our website is inaccessible - UNACCEPTABLE!

@Namecheap I have responded to the email. I'm going to use email/twitter only from now on coz your chat support has become extremely slow. You have to compensate for the delays I'm going through and the time wasted in fixing little things.

@locturian @Namecheap @NameCheap support can be frustrating. And way too many transfers from one agent to another doesn't help.

@alistek @ThePoShWolf @Namecheap @Cloudflare Just waiting on them picking up support for .dev and country domains...

@ThePoShWolf @Namecheap Just waiting on them picking up support for .dev and country domains...

@alistek @Namecheap @Cloudflare Oh, that's not so bad. Buying a domain elsewhere is usually cheap for the first year!

@ThePoShWolf @Namecheap Yep, I've taken to start transferring domains over to @Cloudflare Registrar. Generally cheaper and one-click DNSSEC. Doesn't support all TLD's yet but getting there.

@RadixRegistry @Namecheap Coincidentally your abuse email team resolved the issue 5 minutes after your reply. I didn’t receive a reply from your ‘unsuspension’ team, but you may close that ticket as well.

@DebraG0769 @JustSeanC @KreekCraft @Evanbear1Twitch @TheKasodus Yes. Shooting an email to namecheap will likely take it down (The use of the website likely is against their TOS)

@Namecheap hey I can't log into my account anymore since my phone number linked to the count changed and there is no way for me to get into my account to change it and I can't use the live chat support without logging in

Hello @GoDaddy I would like to transfer any godaddy names i have left to @Namecheap who now offer free whoisguard for life unlike you they dont charge people for their internet privacy. They also have better customer service and are cheaper. Please DM me to arrange this. Thanks

Hello @GoDaddy I woud like to transfer any godaddy names i have left to @Namecheap who now offer free whoisguard for life unlike you they dont charge people for their internet privacy. They also have better customer service and are cheaper. Please DM me to arrange this. Thanks

Hello @GoDaddy I woud like to transfer any godaddy names i have left to @Namecheap who now offer free whoisguard for life unlike you. They also have better customer service and are cheaper. Please DM me to arrange this. Thanks

@WellsFargo #banking #phishing detected @Bank_Security ! Already mailed abuse of @Namecheap and it is already considered as malicious by Google Safebrowsing. Hope it will be down soon! hxxps://www.offer.secureonlinebanking.us/  IP: 198.54.114.222

@BankofAmerica #phishing detected @Bank_Security ! Domain by @101hosting , network hosted by @Namecheap . Already mailed abuse and Google Safebrowsing classifies it as malicious already. IP: 199.188.204.148 hxxp://uxlezrafhvcuailr.net

@RadixRegistry you suspended a domain I bought that was showing the @Namecheap parking page. I submitted a “unsuspension” request 3 days ago - no response. Help!!

@Namecheap Saw the email and understand the answers to my major problems. I’m still confused why the chat agent needed 10+ minutes to confirm my security PIN and username. I also had to login to my account on a mobile browser to get that while having chat open in the app. Horrible UX

I’ve never had a problem with @Namecheap for the 7+ years I’ve used them for domain registrations until today, the first time I’ve needed to contact support. No phone support, a buggy app, and lackluster live chat. Glad I’ve started the process of moving all of my domains.

@Namecheap , I’m a customer, too, but you’ll lose my business if you don’t fix this fast!

Can't get 2-step verification code from @Namecheap, have to ask for help, I gave all detail of my old orders and informations that prove that the account is mine, and there're no domains or services on that account now, I need to login and register a domain.

@Namecheap That wasn't my point. I'm saying that I've found at least two packages where Plesk is provided free where as you guys charge an extra $10 per month. Also if the server were to fail due to hardware, you would charge per hour to fix it unlike other companies.

@Namecheap Already looked through what you have available but in adding everything up your packages still work out more expensive than other companies and tbh I've read all sorts of bad comments and complaints about VPS not working correctly etc...

Had nothing but constant issues with @Namecheap this past year. SSH/Terminal access constantly going down, sites sometimes being down because of some server issue. The problems never get fixed either! Thinking of leaving once the end of contract comes.

@Namecheap And I just got a boilerplate response to the ticket with instructions about how to renew my domain name, which I don't need. I'm not confident anyone is looking into the underlying issue. I won't keep bugging you about this. It was really just a courtesy.

@Namecheap I'll be able to reactivate my domain without any trouble. I just wanted to make sure you had a heads-up so you'd be able to reduce friction for other customers moving forward. I replied to the problematic email which apparently started a ticket about the issue.

@Namecheap hi, I have a new phone number and can no longer receive 2FA codes at my old phone so I cannot log in. I'm trying to access live chat support but it is redirecting me to log in.

@Namecheap hey guys, your authorisation SMS code never works first time. Always need to try twice, always works on the second code sent. Always copy/paste so know its 100% correct.

@CarGuyDad namecheap is where I buy most my domains, have used hostgator in the past with no real issues.

@clint_network @Namecheap @rogerkver no no you deposit 1 btc on tenx, that remains 1 btc to spend. Then the transactions are within 1% (over or under) the coinbase rate. Officially 0% but the average was around 0.2% something like that. But then, tenx is an awful company you should stay away from them ;)

@Namecheap , I am not going to ever buy any domain from you. It sucks. Without any issues, domains are getting barred from universal registry. And at the time of complaining, you r acting like an amateur in the fìeld. #namecheapsucks

@Namecheap Two weeks later, and I still can’t see a domain list. This is sort of a problem.

The problem in the cryptos ecosystem are the fees, everybody take fees for anything, you need to pay 30$ for @Namecheap and in fact you need to send +35 EUR

@namecheap Thanks for suspending my clients site without warning because you suddenly decided the WHOIS details were unverified. Spending an hour on support chat was not how I wanted to spend my evening. :/

@bitfalls @Namecheap oh, cool, missed that - it's not listed in their currency drop-down :/

@TatianaTMac +1 for namecheap! Customer service has always been awesome, and I haven’t had really any problems with any configurations

@ChrisWiegman I so want to apologize on @Namecheap's behalf. Never had any major issues with them. If I could, I would even buy my country domain extensions from them.

@redcrew I'm really worried about support. Namecheap was great... until the day I needed help with a domain. I wound up losing that domain completely

@Namecheap @maker_us It's still loading very slow.

@Namecheap I wish it could be that easy. I spoke to 3 different people and nobody could help me!!

@GoDaddy @GoDaddyHelp My VPN has some configuration issue and no emails are going in or out. I have CPanel Support they asked me to contact you. I am not interested in calling and waiting 30 minutes. I'd rather move to @Namecheap who do shit over tickets.

Not namecheap though. **** namecheap

@Authy @AuthyHelp Hoping to see logo support for @FastMail and @Namecheap sometime 😀

@Namecheap Indeed they did! I’m all sorted out now. Well at least my 2FA is turned off until I sign in again to turn it back on 🙏🏽

@Namecheap support is REAL lit! 💯

@Namecheap I can’t login to my account currently because the number on my account for 2-step authentication I no longer have access to. I can try the incognito option and see what happens

@Namecheap Worked like a gem from my phone! I don’t think I’ve ever access the site on my phone so that definitely narrows it down to the cache issue.

Namecheap 2fa device broke and there appears to be no way to reset it. Live chat is also broken. Help.

@Namecheap 2fa device broke and there appears to be no way to reset it. Live chat is also broken. Help.

@SammyGuichelaar @Namecheap Same here in Germany, loading is very slow, multiple reloads required, caches cleared, multiple computers, also over mobile.

@Namecheap @Telekom_hilft maybe you’re responsible too, this slow load definitely coincides with other unrelated sites loading super slow.

@Namecheap Tested in different browser though and sure enough it still loads super slow

@CodeBeasty @CodeBeasty Apologize for the issue. The issue is fixed now. Apparently after we updated Registrant Contacts in @Namecheap the DNS changed for some reason. Their support was helpful and they fixed the issue.

@ItsMeShrivaas @Namecheap Nope never tried

You guys have such a great customer support @Namecheap 👍🏻

Moved most of my domains and started hosting with @namecheap the support is STELLAR and infinitely cheaper than who I am moving from. If you want domains or hosting go to these people.

@Namecheap I had bought a .com domain on 1st April 19 and then next day I got a mail from @Namecheap that mine account is locked!! m nt able to access my account. You ppl are not responding on mail. Never expected this from you ppl. #[YNX-904-32105] @GoDaddy is much better.