Namecheap status: hosting issues and outage reports
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Full Outage Map
Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.
Problems in the last 24 hours
The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Namecheap. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Namecheap users through our website.
- E-mail (35%)
- Hosting (30%)
- Domains (22%)
- Cloud Services (13%)
Live Outage Map
The most recent Namecheap outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Panamá
|
3 days ago | |
 Cochabamba
|
Domains | 4 days ago |
|
Cochabamba
|
4 days ago | |
 Bogotá
|
4 days ago | |
 Ciudad Jardín
|
4 days ago | |
 Lima
|
Hosting | 4 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Namecheap Issues Reports
Latest outage, problems and issue reports in social media:
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thedreammaker.eth💹🧲 (@crichcrypto) reported@NamecheapCEO @Namecheap Seems my website is down again!
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Maxitrol 🏝️✈️🥥 (@maxitrol_404) reported@NamecheapCEO Keep prices low! I switched to Namecheap from Hostgator because you are 3x cheaper at least. Also your support is great, don't replace it with AI
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Sean Ballington (@ewsb) reported@Namecheap This has been shocking. I have been unable to ship or respond to any work issues today. I can't contact suppliers or customers as everything is via email.
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Lauren (@Lorncat) reported@NamecheapCEO Should my team go to the office tomorrow yes or no? Namecheap isn’t giving me an answer. Server is still down. Do we close indefinitely?
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Michael Knight (@michaelmknight) reported@NamecheapCEO @Namecheap 33 Hours down, and still NO Email, NO VPS. THIS IS NOW BEYOND UNACCEPTABLE!
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Sesy Ai (@Sesy_Agency) reported@mzeeshan00 The support team fixed my server @Namecheap @NamecheapCEO
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Gary Kriebel (@GaryKriebel) reported12 hours later (at least) and email is still down. That’s ok. We didn’t really need the important information to get our kid moved into college. @Namecheap #PrivateEmail
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EasydoesitDave (@Easydoesitman1) reported@Namecheap Well the email platform came up not one email in there I'm waiting on some important emails I'm hoping they don't just not come because everything was down This is such a disappointing development
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Adtastic Hosting (@Adtastic) reported@NamecheapCEO I've been with @Namecheap for years. The service has been flawless. Unlike everywhere else I'd been over my 28 years in business. An event like this is unmistakably horrific and probably hurt a lot of of other people more than it hurt me. But I don't see that Namecheap was the cause of this event. Maybe they could have handled it better. Maybe they could have communicated it better. Maybe they could have mitigated it better. Hopefully, they've learned many lessons here and will adapt and adjust. I've learned my own lessons like taking DNS of my ded server and moving it elsewhere so if there is a next time I can recover myself and my clients quickly via our offsite backups. Having a small server in another region that does syncs of my important systems but stays offline and is available to fire up in a situation like this so I don't lose my billing system or other important processes. I'm not going to hold Namecheap responsible for this event. I will still be a loyal customer unless someday they become different and contrary. I expect they will learn and grow from this event just as I have. Try and have a nice day and accentuate the positive.
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Best AI Tools ! (@Impact177) reportedNamecheap was down for 15 hours yesterday. 5,000 servers. One datacenter. Zero redundancy. Here's what every website owner should check today 👇 1/3
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SwiftOnSecurity (@SwiftOnSecurity) reported@NamecheapCEO Seemingly unlike a lot of the people replying I'm an ACTUAL Namecheap customer using their DNS and email services and this seems like a hard but necessary call.
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QUI.IS (@qui_is_qui) reported@mstables1991 @Namecheap ... and caused from cooling issues in Arizona 😬
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NHL Nation (@NHLNationDotCom) reported@bhartzer @Namecheap DNS doesn't matter when your web host is down for hours. majority of my domains have transferred/renew to CF over the last year when they come close to yearly renewal as CF is several dollars cheaper. But sites are still down for 12 hours now due to how badly NC dropped the ball
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Fedupandnottakingitanymore (@Fedupandnottak1) reported@SirCensorLot Well this explains the massive outage at NameCheap yesterday. Super reliable company DDOS attacks and then them cooling systems taken down in Phoenix.
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Chan Walrus (@chanwalrus) reportedI think you've done really well. As someone who hosts all my clients on Namecheap, yesterday was absolute chaos for me. :D Lots of phone calls. Woke up this morning and things were fixed. Thank you very much. I still trust Namecheap and I do have something that needs to be said: One of our customers is on wix, but their domain name is on Namecheap. To the people who were talking about hosting across platforms, their website lost connection. The more you split up your hosting information, the more problems can happen in a system. Let's say you host your site on Namecheap and your domain name is on Hostgator. If either go down for an outage like this, you still have the problem, there are just multiple risks. More potential points of failure.
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Brent (@Brent086196240) reported@NamecheapCEO Namecheap has horrendous support. My domain portfolio worth hundreds of thousands of dollars was hacked. Someone got into my name cheap account and name cheap provided NO support to me. Extremely stressful situation.
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Hamid Mousavi (@hamid2108) reportedOur VPS has been down and intermittently inaccessible since yesterday, with no prior notice, no email, no clear explanation, and not even an apology. This is not the level of reliability or communication we expect from a VPS provider. @Namecheap @NamecheapCEO
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Corinson Davila (@corinsondavila) reported@NamecheapCEO Unfortunately all the emails I could have received during the Namecheap shortage are lost. You talked about "emails received during the outage may be delayed" but I don't think you're going to restore anything. Is your company will refund for this lost? Please, be honest.
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Vance Lucas (@vlucas) reported@dh405 @Namecheap Yeah. Long outage.
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Graeme Davis (@GraemeDavis) reported@NamecheapCEO My email came back a few minutes ago, about 1.12am London. It’s probably all there. I feel a sense of relief as it has been a problem (and I’m now going to be working to respond to urgent stuff). I realise a lot of work has gone on at namecheap and thanks for this.
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SakuraAAH (@harunosakuraka) reported@Porkbun @spaceship @Namecheap 3/ Secure free privacy Never pay an extra $10/year for "WHOIS Privacy Protection." Good registrars bundle this for free. Turn it on immediately to hide your phone number and email. If you don't, your phone will be flooded with spam within 60 seconds.
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Abdi (@UTDAbdisa) reported@Negusnati @d4m1n I still have to respect the hustle. I think namecheap was down for some reason
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Mezzy (@mezzy316) reported@a_shimanski @Namecheap Probably the same people that came up with the dog **** redesign of private email
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J (@Jered1985) reported@Namecheap @dvolsysop My email still not working I need a solution asap , I cannot longer wait
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Jak (@jakcater) reported@NamecheapCEO @NamecheapCEO @Namecheap Please tell me when emails received during outage will come through.
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Vincent LoGreco (@CaptainV45) reportedCan anyone recommend a reliable web host to move my websites to? My host @namecheap went down today due to cooling issues at its one and only datacenter. (What hosting provider doesn’t have redundancy?) So I’m in the market for a new place to park my art/webcomic site.
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Melanie S Reed (@MelanieSReed) reportedAlso, NameCheap appears to have restored all service at this point. The "significant outage" was due to a cooling system failure at the RadiusDC: Phoenix data center. Ah, those data centers...again.
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CANICE 👾 (@okwudilicanice_) reportedThe recent Namecheap outage is a good reminder that developers need contracts that clearly separate what we control from what we don't. You can support your client without taking responsibility for a third party's failure.
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NameBio (@NameBio) reportedSales With History 📈 EXPY․com sold for $19,500 at DropCatch - up from $2,667 in July 2019 at NameJet. 📈 MintJobs․com sold for $7,000 at Atom․com - up from $310 in December 2015 at NameJet. 📈 GridStem․com sold for $4,888 at Afternic - up from $1 in July 2026 at GoDaddy. 📉 FutureFactor․com sold for $809 at GoDaddy - down from $8,500 in March 2019 at Sedo. 📉 Bitcoin-Casino․com sold for $398 at Namecheap - down from $10,000 in December 2019 at Sedo. Yesterday's Word Cloud + TLD Breakdown 👇
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Javier Hernandez (@jehh_50) reported@Namecheap How much longer we need to wait? You said that get installed temporary chillers and the pieces of other one was ordered and in 2 -2.5 hours will be fix it, but is 11pm and norhing