Namecheap status: hosting issues and outage reports
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Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.
Problems in the last 24 hours
The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Namecheap. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Namecheap users through our website.
- E-mail (36%)
- Hosting (27%)
- Cloud Services (18%)
- Domains (18%)
Live Outage Map
The most recent Namecheap outage reports came from the following cities:
| City | Problem Type | Report Time |
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Cloud Services | 11 days ago |
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Domains | 25 days ago |
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1 month ago | |
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Domains | 1 month ago |
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1 month ago | |
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1 month ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Namecheap Issues Reports
Latest outage, problems and issue reports in social media:
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Joseph Miclaus (@josephmiclaus) reportedCan anyone beat my ~€10/mo hosting (~€120/year)? → 10 domains included btw. At €12.89 (Namecheap retail price) per .com/year I would already exceed the hosting plan (€128.9/year) just for domain costs. For Laravel I have PHP/Composer, DB, cron, limited SSH and custom domains. What I'm missing is native Go support. It only supports CGI. No process manager. No reverse proxy. Do you know a good/better hosting setup for Laravel, Go or both at roughly this price?
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King Damian ♤ (@damian_codes) reportedAt this point, I think Namecheap is rage baiting me o. Wtf 🥴 I’ve searched for over 50 names with dot com, and I keep getting “taken”, “registered since **** “ And when I visit those url, it’s 404. No website for them but it’s taken. How 😭 Is it coincidence that people have thought of these names too or something is broken somewhere?
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STEM.org (@stemdotorg) reported@Namecheap why won't you disclose who acquired @NamebaseHQ and then shut it down?
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Toged (@TogedLs) reportednever used Porkbun guys, any feedbacks ? i always used namecheap
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Shawn McAllister (@eas4ai) reported@Namecheap has lost my business. Today was the last straw. I will never buy another domain from you scammy ************* in life. You add “premium domain” tax and gatekeep customers. I even got a capital letter “BANNED” for a domain I searched and then I just bought it through @Cloudflare for $11. After the BANNED thing, I searched another domain and it said “Premium Domain” and was priced at $100,000… I also bought that domain at Cloudflare for $11. That was the last straw. I’ve been a Namecheap customer for over 20 years. I am DONE. I’ll be transferring all of my domains to Cloudflare this week.
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NameBio (@NameBio) reportedSales With History 📈 HMU․io sold for $19,888 at Spaceship․com - up from $444 in April 2024 at Sav․com. 📈 Creator․im sold for $599 at Atom․com - up from $31 in January 2022 at Dynadot. 📉 Networks․info sold for $137 at GoDaddy - down from $1,716 in March 2007 at Sedo. 📉 Canvas․tv sold for $399 at GoDaddy - down from $2,500 in March 2016 at Sedo. 📉 TIV․co sold for $138 at Namecheap - down from $3,000 in February 2021 at Sedo. Yesterday's Word Cloud + TLD Breakdown 👇
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Alex (@viralityexpert) reported@Namecheap Whats going on right now is insane! I lost a $3k/m retainer cuz of this bullshit. It’s been days now I’ve never experienced anything like this in my life. Used namecheap for a decade starting various domains in the ecom space, I’ll be ******* of as soon as they get their **** together enough that I even can.
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EMPRENDERATUM (@negocioclic) reported@Namecheap Several of my websites are down
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adi_kush (@nelsonmasibo3) reportedIs namecheap down again ?
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365krypto.x (@365krypto) reported@agent144x Daaaaannng I'm late to the party. I should of known when they did a survey, it was real godaddy focused. I've been 365krypto.x for so long do I hang it up? The quiet transition, on how they did it, hurts the most to us day 1s. Now they are web2, I use namecheap
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Felix (@Reezxy23) reportedThere has never been a cheaper time to build. Claude = coding. ($20/mo) Supabase = backend. (Free) Vercel= deploying. (Free) Namecheap = domain. ($12/yr) Stripe = payments. (2.9%/ transaction) GitHub = version control. (Free) Resend = emails. (Free) Clerk = auth. (Free) Cloudflare = DNS. (Free) PostHog = analytics. (Free) Sentry = error tracking. (Free) Upstash - Redis. (Free) Pinecone = vector DB. (Free) Total monthly cost to run a startup: ~$20
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Brand (@Brandslewaa) reportedI’m seriously reconsidering my trust in Namecheap after a recent security concern. I contacted live support regarding a hosting issue. A support agent requested permission to access my cPanel to troubleshoot a DNS/time-zone synchronization problem… @NamecheapCEO @Namecheap
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Pizza Steve (@blackkracken) reportedIs anyone elses namecheap reseller hosting extremely slow? I bet they have the bandwidth turn down...
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Pils10 (@PilsZehn) reported@Nishanttt05 Namecheap, but I like Cloudflare as well... Namecheaps support is tier 1 though..
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CatWard (@Catzwitch) reported@Namecheap After escalating through DM here, they were finally able to resolve the issue. We have been on with customer service chat since 9AM Eastern and just finally resolved at 5:15 PM. A full day our clients were down, but eventually resolved.
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Tapas Adhikary | tapaScript (@tapasadhikary) reported@MossAIStudio @Namecheap This is a huge issue.
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Encrypted Clipboard Manager (@EncryptedClip) reported@a_shimanski @mubeenchatthaa @Namecheap that'z bad
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Ahmed Wajid (@ahmedwajjid) reported@Namecheap is seriously the worst domain provider u could choose. It’s so glitchy and the UI is so 2010s (******) They really weren’t lying with that name lol
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spencer :) (@spencerpauly) reportedThis morning I asked codex: "move my site to vercel to save costs". It asked me to login to namecheap for my dns records. "Ohh, move the nameservers to cloudflare too". 1 hour later - both are migrated.
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The Life & Times of ... (@BROaDWaYJiM) reported@Namecheap Needing support.
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Prongl (@prongl_) reported@Namecheap After 10 hours of outage you managed to get your systems online just in time to send me my monthly bill. Not even a credit for the downtime, how generous
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Richie Young (@Poor__Old) reportedAn underrated part of doing your own thing is all the tangential skills you learn. Just had a client from last year hit me up because their website was not showing online. Getting a "1001 error". Something about Cloudflare. Site built through carrd. Hosted on namecheap. Both renewed in the past year. Carrd reset to "offline draft". Namecheap added another DNS record. And it toggled ' on for the existing records. Carrd has its own ceriticate of security, so the toggles and extra DNS record were creating a problem. Honestly, I can't speak it the lingo exactly. But I knew the language enough to trouble shoot, find another back door tab in Carrd, and troubleshoot the problem. Site back up this morning. With a little help from the AI lords and the ability to speak(screenshot) the problem, it's all better now. Good start to the day. Especially after the little one was up from 11-2 last night!
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thedreammaker.eth💹🧲 (@crichcrypto) reported@NamecheapCEO @Namecheap Seems my website is down again!
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Celso Maiolo (@MaioloCelso) reported@Namecheap Open ticket already there. Please fix my caldav calendars
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Tapas Adhikary | tapaScript (@tapasadhikary) reportedThe private email from @Namecheap has got the worst upgrade of this century. It not only breaks email delivery, but also meeting appointments. An extremely unplanned upgrade with unprofessional customer handling from Namecheap is surely making their name a cheap one!
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Jai (@jai_ozzie) reported3/3 Unfortunately, Namecheap’s response has been to minimise the impact, hide behind what its systems recorded, and offer a token $10 credit. @NamecheapCEO — is this genuinely the level of accountability you believe Namecheap should demonstrate after a major outage?
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CreativeCoder (@Doctorant2022) reported@Namecheap What's happening with your support? It has become completely useless and a waste of time! Every chat with a support agent feels like the agent just want to milk the maximum time he can from the conversation without offering anything of value!
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Chris Silver Smith (@si1very) reportedNamecheap is having an outage currently, which appears to be affecting my company email.
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Moh Adiahn (@adiahnn) reported@Namecheap, this is honestly unacceptable. I was told that because I chose to buy another hosting plan instead of renewing my current one, your team could not help me move my DNS records and that I would have to do everything manually because of a “policy.” I asked a very simple question, Where is this policy stated so customers can see it before making a purchase? Your agent kept me waiting while supposedly gathering the information, then sent me a completely unrelated page about hosting discounts. After questioning it again, I was eventually told the policy information is not available through any external link. So let me understand this, there is supposedly a policy that affects what support customers can receive after making a purchase, but customers cannot see or verify that policy before spending their money? How is that transparency? I feel genuinely cheated and undervalued as a customer. The issue isn't just the DNS migration anymore it’s being given questionable information, having my time wasted searching for a policy that apparently isn't publicly available, and then being expected to simply accept it. Customers deserve clear information before making purchasing decisions, not hidden policies explained only after money has been spent. @Namecheap, please look into this. I have trusted your services, but experiences like this are exactly why customers start seriously considering alternatives. @NamecheapCEO Do better.
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Don MAGA (@DonMAGA2024) reported@TwistedFocus99 @Namecheap Cost effective. And mostly stable with responsive customer support. While we've had systems issues before, this was a major **** up.