Is Namecheap down?
No problems detected
If you are having issues, please submit a report below.
Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Namecheap. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Namecheap users through our website.
-
Cloud Services (48%)
-
Hosting (24%)
-
Domains (20%)
-
Web Tools (8%)
Live Outage Map
The most recent Namecheap outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Noida |
Web Tools | |
| Noida |
Cloud Services | |
| Greater Noida |
Hosting | |
| Noida |
Cloud Services | |
| New Delhi |
Domains | |
| Bulandshahr |
Hosting |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Namecheap Issues Reports
Latest outage, problems and issue reports in social media:
-
Auntie Lumb
(@AuntieLumb) reported
like, i dont wanna have to redo all my dns for this ****, its such a pain in the *** for something as involved as this project was, but i will, cuz **** you @Namecheap :)
-
Sanjay Parekh
(@sanjay) reported
@namecheap One of my domains has suddenly lost its MX DNS settings. Nothing has changed on my side - still in my dashboard and MX settings there but pulling them up leads to no response. Help!
-
Alesandro Ortiz 🇵🇷🏳️🌈
(@AlesandroOrtizR) reported
@Namecheap Hi, are your DNS servers having issues on/around 8 PM ET (~an hour ago)? Having some DNS resolution issues on one of my domains, but only on some resolvers it seems.
-
Jake G. Water 🎬
(@JakeGWater) reported
@Namecheap updates to your DNS/NS are not working at the moment.
-
Fauzan
(@_fauzan_x) reported
My account has been temporarily locked due to suspected fraud. I contacted the support/live chat. Ticket #TJU-748-11340 was submitted for 3 days still no update. Can you help out @Namecheap?
-
Alesandro Ortiz 🇵🇷🏳️🌈
(@AlesandroOrtizR) reported
@KenoFischer @Namecheap FWIW, I've used NC for over a decade, and no issues on pure domain registry side. But as with any registrar, I avoid other services like DNS and email. So you can keep NC as registrar but use diff provider for DNS. I personally use either AWS, Linode, or Netlify.
-
🇲🇽 ҜДT̴ИД爪Ξ$🇲🇽
(@KATNAMES1) reported
@DotWeekly @Namecheap Damn that’s hard to believe!
-
Ian Stapleton
(@geekcubed) reported
Just love waking up to a barrage of automated monitoring emails saying sites are offline. 30 minutes of pre-conflakes panic investigation and turns out I'm not special or unlucky, just another satisfied customer of @Namecheap and their latest DNSSEC *****
-
Paul Philippov
(@themactep) reported
******* @Namecheap ****** up its DNSEC again. 20 of my domains went offline. ******* circus is at it again. every ******* year! and their bangalorean support is useless at best. aarrgghh...
-
BOYRACER1523
(@BOYRACER1523) reported
@Namecheap It’s great you have 3 million customers I have been a customer since the 7 of august 2020
-
Mateus Guimarães
(@mateusjatenee) reported
@Namecheap @leenyburger Noooooooooo she (and everyone else) wants less trouble, why does every service asks us to submit a ticket 😭😭😭😭
-
I'm Drunk SEO Robot!
(@drunkSEOrobot) reported
Have a question…. Study on the NameCheap Blog - How to Fix Both by.
-
Namecheap.com
(@Namecheap) reported
@profeSysadmin You should be able to see the ticket ID, if there are any open, in your mailbox directly. Please look through the emails sent from Namecheap. Alternatively, try to log in to the support account using another browser or clear cache before accessing the account.
-
CryptoNat
(@CryptoNat7) reported
@Namecheap, reply to multiples tickets submitted is always a good thing to keep a customer satisfied. Buy a namedomain with @Namecheap was one of the worst experience for me. No customer support. What can I do to be heard ? Thanks.
-
Stefan Karpinski
(@StefanKarpinski) reported
@KenoFischer @Namecheap I had issues with @Namecheap failing to autorenew some domains I own even though I had working CC on file and had set them to autorenew. They didn't take that seriously either and never even replied to my support ticket about it
-
Carl Alexander
(@twigpress) reported
@jonathan_dejong @YmirApp @zackkatz I tagged namecheap so maybe support will help. XD
-
24x7NFTs.com
(@24x7NFTs) reported
@Namecheap Domain renewal promo not working
-
JamiΞ Zoch
(@DotWeekly) reported
Thought: If NameCheap partnered with Newfold Digital (Web/NSI, Register, BuyDomains, SnapNames/NameJet, HostGator, BlueHost etc) and maybe ties in Tucows/eNom or another large registrar, a new powerhouse network (DLS) could be created & expired domain auction service. #shakeitup
-
Alesandro Ortiz 🇵🇷🏳️🌈
(@AlesandroOrtizR) reported
@KenoFischer @Namecheap If it's helpful in your chat as proof of more than one customer affected, my affected domain was aogarantiza[.]com from 8 PM ET sharp until around 10 PM when I finished remediation steps myself.
-
Roberto Carlos Rubio
(@rubiorguez) reported
@namecheap "No Such User Here" This message is received when receiving / sending emails, second domain in which it happens. After 50 mins support staff says "I have no problem". What's going on?
-
Alexis Arnal
(@profeSysadmin) reported
@Namecheap I am very sad with your service. My client account was blocked whitout advice. I need my domain and Transfer for a serious Hosting
-
Keno Fischer
(@KenoFischer) reported
@Namecheap support says a "glitch" caused incorrect RRSIG records for DNSSEC enabled domains, fixed by re-generating the records on their end. I requested a full post-mortem, since this is a pretty significant outage, but was told there wouldn't be one.
-
TLDN
(@tldn) reported
@Namecheap registered domain is a major scam site boonjiproject(.)live also using your hosting. Needs to be taken down.
-
Luis Ernesto
(@TheFlakitoNeT) reported
@Namecheap 😱😱😱😱😱😱What an excellent service, incredible, they did not spend more than 10 minutes, they did not even label them and they reacted faster than the impersonated ones. My next dedicated contract here without a doubt, this is first class attention.
-
Keno Fischer
(@KenoFischer) reported
@AlesandroOrtizR @Namecheap They didn't explicitly say that, but said it was an "unforseeable glitch", which I read as much. Turns out all of our other DNSSEC-enabled namecheap domains are also down, so I'm back in the support chat right now...
-
Alesandro Ortiz 🇵🇷🏳️🌈
(@AlesandroOrtizR) reported
@KenoFischer @Namecheap Good luck, hope you can resolve soon. I was able to fix mine by toggling DNSSEC off for a few mins, then turning it back on. I only had one domain with NC DNS + DNSSEC enabled. All my other domains have DNS with other providers or didn't have DNSSEC enabled (unused domains).
-
Cere.al 🏴☠️
(@internetdomains) reported
@Namecheap Made a $2500 purchase and you lock our account. Seriously? You couldn't just send an email for whatever verification you need us to do? "Being careful" is one thing. Locking out a premium customer out of their account is another. Please fix it.
-
Reverend
(@Wamuhu_) reported
@Namecheap I can't access my site. And I need to speak to support without going through my backed. Is there a way to talk to support directly?
-
Reverend
(@Wamuhu_) reported
Is @Namecheap down?
-
Alesandro Ortiz 🇵🇷🏳️🌈
(@AlesandroOrtizR) reported
@KenoFischer @Namecheap Ah, so NC confirmed issue was on their end? I thought there was chance issue was due to normal cycle + Google DNS caching incorrect data, since that was only resolver giving me issues. Good to know it was at NC's end.