Namecheap status: hosting issues and outage reports
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Full Outage Map
Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.
Problems in the last 24 hours
The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Namecheap. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Namecheap users through our website.
- E-mail (36%)
- Hosting (27%)
- Cloud Services (18%)
- Domains (18%)
Live Outage Map
The most recent Namecheap outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Township of Evan
|
Cloud Services | 7 days ago |
 Chhindwāra
|
Domains | 21 days ago |
 Panamá
|
1 month ago | |
 Cochabamba
|
Domains | 1 month ago |
|
Cochabamba
|
1 month ago | |
 Bogotá
|
1 month ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Namecheap Issues Reports
Latest outage, problems and issue reports in social media:
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xyz.xyz (@xyz) reportedLearn more about this @namecheap customer by following @PerceptronNTWK . #DecentralizedAI #DataInfrastructure #AIM
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Corinson Davila (@corinsondavila) reported@NamecheapCEO Unfortunately all the emails I could have received during the Namecheap shortage are lost. You talked about "emails received during the outage may be delayed" but I don't think you're going to restore anything. Is your company will refund for this lost? Please, be honest.
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Camille Godwin (@RBKGRG) reported@Namecheap @NamecheapCEO You still have issues and you should be transparent about it. And the new format is horrible. You are touting it as improved but it adds nothing new and takes away everything that was so useful in the OX interface. Guess I'm changing providers after some good years.
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Artie (@king_artie) reportednamecheap down last week friday github down today
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NestFrog (@NestFrog) reported@Namecheap ssl reseller api service still not work
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mmdhsrc (@mmdhsrc) reported@Namecheap Namecheap is a truly terrible company. They charged me for the PrivateSSL service which is part of a hosting plan I was planning to cancel before the billing date. When I asked for a refund, they said the charge was non-refundable. It’s a rip-off.
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Jai (@jai_ozzie) reported3/3 Unfortunately, Namecheap’s response has been to minimise the impact, hide behind what its systems recorded, and offer a token $10 credit. @NamecheapCEO — is this genuinely the level of accountability you believe Namecheap should demonstrate after a major outage?
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Moh Adiahn (@adiahnn) reported@Namecheap, this is honestly unacceptable. I was told that because I chose to buy another hosting plan instead of renewing my current one, your team could not help me move my DNS records and that I would have to do everything manually because of a “policy.” I asked a very simple question, Where is this policy stated so customers can see it before making a purchase? Your agent kept me waiting while supposedly gathering the information, then sent me a completely unrelated page about hosting discounts. After questioning it again, I was eventually told the policy information is not available through any external link. So let me understand this, there is supposedly a policy that affects what support customers can receive after making a purchase, but customers cannot see or verify that policy before spending their money? How is that transparency? I feel genuinely cheated and undervalued as a customer. The issue isn't just the DNS migration anymore it’s being given questionable information, having my time wasted searching for a policy that apparently isn't publicly available, and then being expected to simply accept it. Customers deserve clear information before making purchasing decisions, not hidden policies explained only after money has been spent. @Namecheap, please look into this. I have trusted your services, but experiences like this are exactly why customers start seriously considering alternatives. @NamecheapCEO Do better.
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Ahmed Wajid (@ahmedwajjid) reported@Namecheap is seriously the worst domain provider u could choose. It’s so glitchy and the UI is so 2010s (******) They really weren’t lying with that name lol
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David Haddad (@daveying99) reported@levelsio @Cloudflare Easy decision. Only thing I would like more is domain favoriting (considering buying) and more tld support (namecheap has more and godaddy much more)
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NameBio (@NameBio) reportedSales With History 📈 JU7․com sold for $5,518 at 313․com - up from $1,710 in April 2015 at NameJet. 📈 ClearMoves․com sold for $4,599 at Atom․com - up from $1,135 in October 2023 at GoDaddy. 📉 PostReview․com sold for $494 at Namecheap - down from $2,688 in January 2008 at Afternic. 📉 Evetta․com sold for $650 at DropCatch - down from $4,899 in June 2022 at Sedo. 📉 MaverickFunds․com sold for $305 at GoDaddy - down from $4,999 in August 2021 at NamePull․com. Yesterday's Word Cloud + TLD Breakdown 👇
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Christina Panina (@ChristinaPanin1) reported@justdevopsguy @Namecheap I'm sorry we let you down. Unfortunately, we had a couple of global outages that coincided with the migration. The product is stabilized. Yet this is definitely not the level of product quality you deserve.
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VictualBro (@Victual_Bro) reported@Namecheap Privateemail down... not like I have work to do or anything.
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Jai (@jai_ozzie) reportedThe @Namecheap PR machine is impressive. The accountability isn’t. Publicly, @NamecheapCEO talks about customers and restoring trust. But when a real customer gives you an opportunity to demonstrate that accountability, silence. PR theatre ≠ accountability.
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Vance Lucas (@vlucas) reported@dh405 @Namecheap Yeah. Long outage.
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mmdhsrc (@mmdhsrc) reported@Namecheap Namecheap is a truly terrible company. They charged me for the PrivateSSL service which is part of a hosting plan I was planning to cancel before the billing date. When I asked for a refund, they said the charge was non-refundable. It’s a rip-off.
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Toged (@TogedLs) reportednever used Porkbun guys, any feedbacks ? i always used namecheap
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Debra Isaacs Schafer (@DebraISchafer) reported@Namecheap Okay...immensely dislike your "new platform." Where are my previous folders? I had many of them - where are they!? How do you reduce the size of the e-mails horizontally to be able to quickly delete, forward, or respond? And your "help center" - where is live chat?
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Enoch W. Kabange | Content Strategist (@enoch_kabange) reported@asemota @amoodaniel_ people keep looking down on namecheap
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Ryan (@jrya7) reported@TimAllard @Railway The day I finally shipped my first app was the day namecheap went down 🥲
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Hank Oflameo (@Oflameo) reported@internetarchive If it make you feel better, @Namecheap had a power outage last week.
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Brand (@Brandslewaa) reportedI’m seriously reconsidering my trust in Namecheap after a recent security concern. I contacted live support regarding a hosting issue. A support agent requested permission to access my cPanel to troubleshoot a DNS/time-zone synchronization problem… @NamecheapCEO @Namecheap
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Cap-EO 👨🏾💻 (@EOEboh) reportedThe way namecheap was down yesterday is scary.. we might start seeing more elongated downtimes like this
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S️im Fleshulator (@xanthirus) reported@DecrepitProwl If you switch to namecheap you can get the email service much cheaper and renting a vps for your web hosting yourself would also be much cheaper, would just take a little more work to set up. I haven't checked out the site, but if you are just hosting photography you can get away with a lot less.
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SolPay (@SolPayCash) reported5/ This launch was delayed a bit by the recent Namecheap DNS outage, but we’re moving again. This week we’ll publish a video demo from inside SolPay Sandbox showing the Commerce Graph in action. 2,000+ products is just the starting dataset.
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Old Charter (@OldCharterExp) reported@Dynadot @ZPEdisclosure Is it possible for my wife to move he domain from Namecheap while it's down? I see a LOT of people freaking out that had crypto wallets tied to emails and websites they were hosting, what a total 💩show!
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1000x (@djomla1000x) reported@Namecheap served down again!!! What is going on people!!!
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mgear (@unitycoder_com) reported@HostGator suddenly charged ~103% more for my website hosting, have used HG for 15 years, with about same price all the time.. now doing transfer to @Namecheap to try them instead! *with free migration service!
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Haters gonna Hate (@painkiller) reported@Namecheap what now ???? cant open the Private Email client , cant send emails ...... wtf
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Sesy Ai (@Sesy_Agency) reported@Namecheap I have the NC-GPA-2874 Ticket, but I Still Don't have a solution. I've spent 1.5 hrs on this, and there's still no fix. Can you please expedite this?