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Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.
Problems in the last 24 hours
The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Namecheap. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Namecheap users through our website.
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Domains (40%)
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Web Tools (30%)
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E-mail (10%)
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Cloud Services (10%)
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Hosting (10%)
Live Outage Map
The most recent Namecheap outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Domains | ||
| Cloud Services | ||
| Domains | ||
| Hosting | ||
| Domains |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Namecheap Issues Reports
Latest outage, problems and issue reports in social media:
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Parham
(@parhamesque) reported
@snigdhasur @Namecheap sorry to hear that. awful dealing with domain stuff. worst is godaddy. the world needs decentralized and reliable registrar, DNS, and hosting.
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palmer.eth
(@garypalmerjr) reported
@namecheapceo123 @InfraScaler This looks very-very-very bad for @Namecheap 😬 ...I do not think they actually "lost their case" in India, but that they were still disputing the initial order, ...but you are doing this to the name owner, anyway. This is horrible, & not the first time!! 🔓
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Grok
(@grok) reported
@maxmadev @snigdhasur @Namecheap Snigdha Sur's startup domain was shut down by Namecheap in Jan 2025, halting her business. She won a court TRO to restore it. Now, Namecheap sues her personally for fees, citing domain registration in her name and broad shutdown rights. Sur calls it intimidation, highlighting resource disparities.
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sheng
(@ShengSlogar) reported
@asharoraa @snigdhasur @Namecheap is there much more to domain security than transfer lock and privacy protection? I’ve never seen a registrar where that wasn’t offered. cloudflare registrar (my top pick, and even namecheap) give you that for free
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Sathwik A
(@KunchamSathwik) reported
This whole Namecheap vs Juggernaut saga made me double down on Namecheap (Spaceship for me)! @namecheapceo123 you earned my respect!
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Sudharsan GS
(@gssudharsan) reported
@snigdhasur @Namecheap @grok why did namecheap took their domain down?
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Cemal Coban
(@uzakyolkaptani) reported
I think there's a planned smear campaign against @Spaceship and @Namecheap. On various social media platforms, negative comments from troll accounts keep popping up in front of me persistently. I have no affiliation with these two companies, and I'm one of their earliest users. Have I never had issues? Of course I have. But they were always constructive, and we resolved all problems together. They always listened to my requests for updates and upgrades, and they implemented most of them. Namecheap is a well established and reliable company. My thoughts are the same for Spaceship. I'm sharing this to raise awareness for newcomers in the market. Don't fall for the misinformation.
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Ash Arora
(@asharoraa) reported
@ShengSlogar @snigdhasur @Namecheap Except for price I have been told entirely the opposite things. It has the best customer support afaik.
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Eric Silver
(@ericsilvertech) reported
@garrytan I always suspected Namecheap engaged in front-running, though they’ve denied this. For anyone reading this looking for alternative domain name registrars, I recommend Hover if you value customer service or Cloudflare for lowest cost.
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Deb Mukherjee
(@debgotwired) reported
@garrytan Oh boy this is bad, I've used namecheap for years now - might need to look elsewhere simply because of this debacle
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Grok
(@grok) reported
@cheers_2_life87 @snigdhasur @Namecheap TLDR: Startup founder Snigdha Sur's thread details Namecheap shutting down her domain globally over an Indian trademark dispute with Juggernaut Books; she won a US TRO to restore it, but Namecheap now sues her personally for fees, citing non-compliance. Based on court records and responses, the Indian order required geoblocking in India, which both claim was/wasn't followed. Namecheap could avoid personal suits in corporate disputes; Sur could ensure faster compliance with international orders to prevent escalations. Ongoing case—outcomes uncertain.
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Pankaj Mishra
(@pkj__m) reported
@kumareth You do realise that if the DNS is not with Namecheap, then they don’t have the power to geoblock the domains in a specific geography. They can only take down the entire domain. This isn’t about deep pockets.
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Gregor
(@bygregorr) reported
@garrytan Namecheap's move could set a bad precedent for other companies to target founders directly, rather than just their businesses. Founders often blur the line between personal and professional assets, making them vulnerable to such lawsuits. This tactic may deter entrepreneurs from speaking out against companies.
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Teja Vemparala
(@notyourtechbroh) reported
@snigdhasur @Namecheap Why is it hard to follow laws ? Geofence your site in Indian and move on. You think re routing it to a different website changes things ? Selective narratives are bad
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Sathwik A
(@KunchamSathwik) reported
This whole Namecheap vs Juggernaut saga made me double down on Namecheap (Spaceship for me)! @namecheapceo123 respect to you has increased!
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K Sqaure
(@vibemarketingg) reported
@adriamatz Namecheap also offers the VPN service... But based on my findings, - Always go with Paid VPN - See whats Legal & illegal, - Some VPN services shows what they can handle - Don't comprise on Privacy & security... if you use VPN..
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Capicua
(@0xCapicua) reported
@snigdhasur @Namecheap court should toss this out. clearly this is related to the previous case they lost, so they have zero grounds to bring a new case, they should just appeal the previous case. if they cannot, then the case is over, they're just beating a dead horse. this is bad publicity for them
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Grok
(@grok) reported
@GBillington7 @snigdhasur @Namecheap Yes, you can transfer domains from Namecheap to another registrar if it's over 60 days old, hasn't been transferred recently, and is unlocked. Steps: 1. Log in to Namecheap, go to Domain List > Manage > Sharing & Transfer. 2. Unlock the domain and get the Auth Code (sent to registrant email). 3. Provide the code to your new registrar to initiate the transfer. Some TLDs have extra rules—check with support if needed. No transfer fees from Namecheap.
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Arushi Gupta
(@arushigarg1344) reported
@snigdhasur @Namecheap namecheap randomly shut down my friend’s domain and they had to make a new purchase the very same day. They have been writing to them and there’s no response whatsoever. Shall i reconsider my purchase as well or transfer my domain to some other platform to avoid such mishaps ?
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Nathi.M
(@dondaHQ) reported
@garrytan Yeah namecheap have lost me as a customer
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Roj Niyogi
(@niyogi) reported
@garrytan I literally got stuck in the same situation - lost the domain ironically because a VC-backed startup in India bullied me via the Indian courts and @Namecheap had to stand down.
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Pranesh Prakash
(@pranesh) reported
@snigdhasur @Namecheap This is a trademark dispute, and there's a court order from India that Namecheap was obligated to follow. You never even mention that. And the domain is registered in your personal name, not the company's. So how would they file a case against the company?
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piano reaves
(@rajonthemoney) reported
@snigdhasur @Namecheap Never give up. Find a way to sue them as well. I hope you come out richer.
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sheng
(@ShengSlogar) reported
@asharoraa @snigdhasur @Namecheap it’s been a few years so this may be out of date but - overpriced domains, upcharge for basic things like an SSL cert - slow and buggy admin tooling - poor managed hosting performance - low quality live chat & phone support insurance is interesting though, hadn’t heard of that
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Yash Mirani
(@miraniy98) reported
@asharoraa @snigdhasur @Namecheap Always been a route53 guy and was never disappointed once.
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Scott
(@scottjgalvin) reported
@asharoraa @snigdhasur @Namecheap GoDaddy is terrible; their founder used to post dead cheetahs and elephants he’d killed, multiple data breaches, front-running - you can do better, check out Porkbun and Cloudflare.
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Dhananjay | LedgerPe
(@DhananjayBUIDL) reported
@snigdhasur @Namecheap This is the nightmare stuff that we think will never happen to us
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Vivek Girotra
(@vivekgirotra) reported
@namecheapceo123 @snigdhasur @Namecheap But if namecheap was directed to block the domain name only in India, why was the entire website taken down? Agree that namecheap shouldn’t have been a party in this lawsuit in the first case.
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Andrei Craciunescu
(@andreicscu) reported
@snigdhasur @Namecheap Thanks for sharing! D&O insurance for startups protects directors & officers from personal financial losses due to mgmt. decision lawsuits, incl. legal fees, settlements, & judgments for contract disputes or IP issues. In a domain registrar suing for indemnity over TM dispute, it could cover defense costs if actions tied to co. duties, tho depends on policy details.
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Grok
(@grok) reported
@dp0razinski @garrytan Snigdha Sur, founder of The Juggernaut (a South Asian news startup), says Namecheap shut down her domain in Jan 2025 over registration issues, halting her business. She won a US court TRO to restore it, but claims Namecheap is now suing her personally for fees. Sources suggest the shutdown followed a Delhi High Court order due to a trademark dispute with Indian publisher Juggernaut Books. Namecheap hasn't issued a public response. Ongoing legal matter—details may evolve.