Namecheap down? Current status and problems

Problems in the last 24 hours

The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Namecheap users through our website.

• Domains (67%)
• Cloud Services (33%)

Live Outage Map

The most recent Namecheap outage reports came from the following cities:

City	Problem Type	Report Time
Paris	Domains	1 month ago
Guayaquil	Cloud Services	2 months ago
Zürich	Domains	2 months ago
Zionsville	Hosting	3 months ago
Lake Charles	E-mail	3 months ago
Marinha Grande	Domains	4 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Namecheap Issues Reports

Latest outage, problems and issue reports in social media:

• 
  supersonic pussycat (@carlettaisgreat) reported 57 seconds ago

  I have never had a problem using @namecheap as a registrar but that hosting? Hard no.

• 
  homegirllondon (@homegirllondon) reported 4 minutes ago

  @Namecheap how can you let criminals make a copy of my website and not help me by removing it

• 
  homegirllondon (@homegirllondon) reported 6 minutes ago

  @Namecheap when I asked if you can help me take down a website with a very similar domain name to mine bought from you, you said NO. I have read your terms and it is clear you can help as it is an abuse of your terms, so why are you not helping me? #investigatenamecheap

• 
  Steve Kirtley (@stevekirtley) reported 7 minutes ago

  @Namecheap Hi there, your servers are hosting a Phishing scam that's getting quite widely circulated by email. Who can I report this to in order to get it looked at and taken down promptly?

• 
  Dave Vogt (@hiimmrdave) reported 7 minutes ago

  @stolinski @wesbos I’ve heard one or the other of you mention that you use @Namecheap for registration. Do you use their mail, another service, hire a sysadmin and run it in house?

• 
  supersonic pussycat (@carlettaisgreat) reported 7 minutes ago

  I forgot to tell the story of how I bought some hosting from @namecheap that was supposed to be optimized for Wordpress + it was PAINFULLY slow with uploading photos (I optimize my photos so they're small) and so I opened a support ticket to check on things +

• 
  J. Fernando González (@jfgonzalezm) reported 11 minutes ago

  @Namecheap Hello @Namecheap! Are you experiencing problems on the site after logging in?

• 
  supersonic pussycat (@carlettaisgreat) reported 13 minutes ago

  @Namecheap Hi! I only have the cancellation that I was forwarded to because I started support in chat. I will happily dm that to you if you'd like.

• 
  Southside Digital (@southsidedigit) reported 14 minutes ago

  @goretsky @NamecheapCEO @Namecheap payment irregularities, material allegations of illegal conduct, or if your use of the Services involves us in a violation of any Internet Service Provider's ("ISP's") acceptable use policies, including the transmission of unsolicited bulk email in violation of the law.

• 
  kubotaa (@kubotaa3) reported 16 minutes ago

  Hi @Namecheap. I reported you #Phishing domains. 1)Phishing URL : hxxps://dkhgdkag[.]xyz/ibretail/login Ticket ID: PQC-369-46504 2)Phishing URL : hxxps://dkhgdkagadfgdfsdfwqe[.]xyz/ibretail/login Ticket ID: EAD-111-75931

• 
  Southside Digital (@southsidedigit) reported 19 minutes ago

  @Namecheap @peterbarfield Your system seems to be very slow to suspend illegal websites with domains registered through you. Any thoughts how this can improved with a more efficient faster robust system to fight against cybercrime

• 
  Drew Church (@drewchurch) reported 22 minutes ago

  @Namecheap - can someone reach out (DMs open) to talk about support cases & 2FA? I had an... experience yesterday and I'm concerned as a customer.

• 
  CleanEV (@ev_clean) reported 24 minutes ago

  @Namecheap practically useless support. Company advertises one thing and says another

• 
  Chris H (@christopherh_37) reported 25 minutes ago

  @Namecheap That’s all well and good you passing it on but if my computer gets problems you will be the ones being invoiced for it

• 
  Southside Digital (@southsidedigit) reported 26 minutes ago

  @DevanCollins3 @Namecheap Having similar issue, shocking that the @NamecheapCEO doesn’t do something to stop this happening over and over again!!!

• 
  Southside Digital (@southsidedigit) reported 27 minutes ago

  @DevanCollins3 @Namecheap They won’t do anything, having similar issue, good luck

• 
  Southside Digital (@southsidedigit) reported 28 minutes ago

  @peterbarfield @Namecheap @NamecheapCEO This is a domain registered through namecheap that has a cloned website on it of my client, namecheap are refusing to suspend the domain, it’s very worrying for me and my client and namecheap have done absolutely nothing to help #investigatenamecheap

• 
  homegirllondon (@homegirllondon) reported 30 minutes ago

  @Namecheap how can you let someone clone my website without helping me? your chat support was terrible

• 
  Southside Digital (@southsidedigit) reported 33 minutes ago

  @goretsky @NamecheapCEO @Namecheap Outside of this period, we may terminate or suspend the Service(s) at any time for cause, which, without limitation, includes registration of prohibited domain name(s), abuse of the Services,

• 
  Southside Digital (@southsidedigit) reported 37 minutes ago

  @Namecheap @NamecheapCEO Website still has not been taken down. Why do you not have a better system in place to immediately remove cloned copy websites and other scams in place ?

• 
  Günter Richter (@gunterrichter) reported 42 minutes ago

  @MichaelJNovotny I moved to Namecheap and it wasn’t painful at all. Plus the service and support at Namecheap is excellent.

• 
  Southside Digital (@southsidedigit) reported 42 minutes ago

  @ICANN Can you do anything to stop @namecheapceo from allowing criminals to buy domains and then clone other peoples websites. We have contacted @namecheap to take down the criminal domain but they have done nothing

• 
  James Hartig (@jameshartig) reported 43 minutes ago

  The @Namecheap API randomly returns 405 errors. I wonder if one of the backend servers is configured incorrectly.

• 
  homegirllondon (@homegirllondon) reported 43 minutes ago

  @NamecheapCEO sad to hear back from namecheap that they are not going to help do anything about cloned website with domain bought from you, very unhelpful, surely you can help

• 
  Southside Digital (@southsidedigit) reported 46 minutes ago

  @TheShaunSkelton @NamecheapCEO It’s a terrible situation and it doesn’t seem like @namecheapceo is interested in doing anything about it. There needs to be an investigation by a governing body into namecheap #investigatenamecheap

• 
  Southside Digital (@southsidedigit) reported 48 minutes ago

  @Namecheap @peterbarfield @namecheapceo namecheap are refusing to take down a dodgy cloned website registered through them, surely this is unethical behaviour #investigatenamecheap

• 
  🌐 Aaron (@Aaronpedia) reported 49 minutes ago

  @Namecheap - does your VPN service have a Florida server location?

• 
  Steve (@graymagiker) reported 50 minutes ago

  @JenDurbent Standard disclaimer: I do not work for Namecheap; I am not affiliated with Namecheap, except as a customer. I do not get any money if you decide to use Namecheap’s services. I am not authorized to make offers or binding agreements on behalf of Namecheap.

• 
  Southside Digital (@southsidedigit) reported 53 minutes ago

  @goretsky @NamecheapCEO @Namecheap This is years of someone’s hard work ! Why is namecheap so negligent in trying to help protect other people intellectual property from being stolen?

• 
  Roly Poly (@rolypolyistaken) reported 58 minutes ago

  The first time I searched for a domain name, the name was taken and it cost 3-thousand-something dollars, or so I thought. The second time I searched for a domain name, it was on namecheap for $10.29. Was I imagining things the first time I searched? I'll never know.