Namecheap status: hosting issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Namecheap users through our website.

• Hosting (57%)
• Domains (43%)

Live Outage Map

The most recent Namecheap outage reports came from the following cities:

City	Problem Type	Report Time
Tuxtla	Domains	1 month ago
Centerville	Hosting	1 month ago
Noida	Domains	2 months ago
Purmerend	Domains	2 months ago
Istanbul	Hosting	2 months ago
Charleston	Hosting	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Namecheap Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Charles (@CDomainer) reported 8 seconds ago

  @BTCUFO It’s really **** that @Namecheap don’t let users list .ai domain names on their platform

• 
  Christine Harrington (@savvysaleslady) reported 1 minute ago

  My domain was shut down by @GoDaddy on May 10th. No idea why & the domain was paid up for a year back in Feb. 2026. I’ve called twice a day trying to get this resolved with GoDaddy. Absolutely a waste of my time. I moved the domain today to @Namecheap but GoDaddy is now taking 5-7 days to initiate the transfer. I’ve reached out to @GoDaddyHelp numerous times with no response. Can you imagine providing such poor service?

• 
  Spaceship (@spaceship) reported 2 minutes ago

  @Atifel_ We take accusations of front-running very seriously, and we want to assure you with 100% certainty that Spaceship never registers domain names based on customer search queries. The domains you provided are registry premium and not registered with Spaceship or Namecheap. Because the registry determines the base cost for these premium names, the higher price applies to both the initial registration and the annual renewals.

• 
  Hackology (@Hackology) reported 3 minutes ago

  @Namecheap VPS CP is now responsive, even that was not loading rest even namecheap site appears to off ... VPS etc all down , even the IP associated with it

• 
  Kingsley Ibietela Felix (@Iamkingsleyf) reported 4 minutes ago

  @adahstwt Namecheap, first on the list should never be there

• 
  Qirisiti Returns (@QirisitiReturns) reported 5 minutes ago

  @Namecheap upon checking my hosting list there was nothing, talking to support they say that i have been refunded stellar, but there is no confirmation email of that. hmm, on the domain they said it was put on auction and i cant access it or recover it

• 
  Dante (@thedntx) reported 15 minutes ago

  @TTrimoreau Porkbun if u want clean interface. Namecheap for bundles. Never godaddy, thats 2010 behavior.

• 
  One&OnlyAarav (@WaterAarav) reported 15 minutes ago

  Claude = coding. ($20/mo) Shypmenta = fully automates platforms below($6/yr) Supabase = backend. (Free) Vercel = deploying. (Free) Namecheap = domain. ($12/yr) Stripe = payments. (2.9%/transaction) GitHub = version control. (Free) Resend = emails. (Free) Clerk = auth. (Free) Cloudflare = DNS. (Free) PostHog = analytics. (Free) Sentry = error tracking. (Free) Upstash = Redis. (Free) Pinecone = vector DB. (Free) Total monthly cost to run a startup: ~$20. Building has genuinely never been this affordable, and rarely this effortless either.

• 
  Aditya🌪️ (@aditya4f) reported 18 minutes ago

  - Claude = coding ($20/mo) - Supabase = backend (Free) - Vercel = deploying (Free) - Namecheap = domain ($12/yr) - Stripe = payments (2.9%/transaction) - GitHub = version control (Free) - Resend = emails (Free) - Clerk = auth (Free) - Cloudflare = DNS (Free) - PostHog = analytics (Free) - Sentry = error tracking (Free) - Upstash = Redis (Free) - Pinecone = vector DB (Free) Total monthly cost to run a startup: ~$20 There has never been a cheaper time to build. Who's stopping you?

• 
  nicolasexc (@nicolasexcc) reported 22 minutes ago

  I'm a Global Admin locked out of my M365 tenant due to MFA with no recovery methods. Error 500121. I own the domain (registered in Namecheap) and can verify via DNS. Need urgent help resetting MFA. @MicrosoftHelps

• 
  Andrea | Solo Tech Founder | Building In Public (@indieappstudio) reported 24 minutes ago

  @Addymiss08 namecheap (I actually bought a domain today to add to the list of domains I'll never use)

• 
  Bennico (@baro0xx) reported 27 minutes ago

  @Namecheap Fix your servers!!! 33% packet lost to 8.8.8.8 is unacceptable even for a server in Africa. Your tech support telling me to reboot and change hostname. They clueless. This is a serious production software. Fix your servers and educate your tech support!!!

• 
  Rajeev Singh Naruka (@toughyear) reported 28 minutes ago

  never search domains on godaddy. they very obviously resell this info. better use cloudflare or namecheap or porkbun.

• 
  4L.com (@4Ldotcom) reported 30 minutes ago

  Note: The domain was using Afternic nameservers and showed the Afternic landing page, so the lead did not come from the domain landing page. The sale was completed through Spaceship, which means the buyer likely came from the Spaceship or Namecheap network/marketplace.

• 
  Panqueque AF (@panfuckingcakes) reported 31 minutes ago

  @JeremySCook @notdan @Namecheap Came here to say this. Never have to worry about domain suspension lol

• 
  Mike (@ibuildcoolshit) reported 35 minutes ago

  @kapilansh_twt Namecheap customer for 20+ years just left them for cloudflare

• 
  Blake Ryan (@blakefakhoury) reported 35 minutes ago

  @namemaxicom @NamePros @Namecheap Haha didn't mean to be rude! I use your tool religiously and have made 7 figures from flips on it, was just pointing it out.

• 
  Adam Holter (@AdamHoltererer) reported 38 minutes ago

  @gauravsapkotanp Definitely not Namecheap, because @theo said they were bad and scammy.

• 
  Clara Bennett (@CodeswithClara) reported 40 minutes ago

  - Claude = coding. ($20/mo) - Supabase = backend. (Free) - Vercel = deploying. (Free) - Namecheap = domain. ($12/yr) - Stripe = payments. (2.9%/transaction) - GitHub = version control. (Free) - Resend = emails. (Free) - Clerk = auth. (Free) - Cloudflare = DNS. (Free) - PostHog = analytics. (Free) - Sentry = error tracking. (Free) - Upstash = Redis. (Free) - Pinecone = vector DB. (Free) Total monthly cost to run a startup: ~$20 There has never been a cheaper time to build.

• 
  O.G Obinna (@Obinna_Gates) reported 44 minutes ago

  @tomilola_ng @timithechef I’ve used hostinger way back in 19/20, Dreamhost VPS 22/23. I stuck with namecheap for their customer support. It’s the best & cheapest.

• 
  Jamie Madden (@dcwhatwhat) reported 47 minutes ago

  I am down to 1 page of domains on my namecheap account, from 3 pages. AMA

• 
  DeepCantCode (@DeepCantCode) reported 48 minutes ago

  Guys, I genuinely need help 😭 I need to buy a domain. Is Namecheap really worth it? The renewal prices are kinda high… and Porkbun feels the same. Any better domain registrar with low renewal prices and overall cheaper costs? I'm broke 💀

• 
  Shant (@ShantDotMe) reported 48 minutes ago

  Me: 19:05:35 Hey Namecheap odd IP address access NC: 20:06:15 IP address provided earlier does not belong to our service NC: 20:27:17 Yes, the IP address does not belong to our company.

• 
  Bhavya (@Bhavyaztwt) reported 49 minutes ago

  @Namecheap No problem man We gng 💥

• 
  OneAndOnlyAarav (@WaterAarav) reported 49 minutes ago

  Claude = coding. ($20/mo) Shypmenta = deploys, connects, and manages every platform below. Basically your Cursor for shipping.($6/mo) Supabase = backend. (Free) Vercel = deploying. (Free) Namecheap = domain. ($12/yr) Stripe = payments. (2.9%/transaction) GitHub = version control. (Free) Resend = emails. (Free) Clerk = auth. (Free) Cloudflare = DNS. (Free) PostHog = analytics. (Free) Sentry = error tracking. (Free) Upstash = Redis. (Free) Pinecone = vector DB. (Free) Total monthly cost to run a startup: ~$20. Building has genuinely never been this affordable, and rarely this effortless either.

• 
  Shant (@ShantDotMe) reported 51 minutes ago

  @Namecheap that security ticket is with bluehost, not you (thankfully). But 3.5hrs on chat to ID an IP is way too much. and that came after they reviewed the info I provided?? 🤯 I could easily rate this as the worse experience I had with your service!

• 
  🛡️Shir Khorshid Noor Cyber Unit🛡️ (@FriendOfTheInst) reported 55 minutes ago

  Sponsored search results are not a trust boundary. A fake ChatGPT download campaign used brand impersonation, malvertising, shared-link abuse, cloaking, platform-specific payloads, CAPTCHA gating, Electron packaging, JavaScript obfuscation, and staged execution to deliver malware to Windows and macOS users. This is not merely another fake download page. It is a clear demonstration of how attackers exploit trust across multiple layers: • Trusted brand • Trusted search flow • Trusted-looking ad placement • Trusted-looking domain patterns • Trusted UI/branding • Trusted installer frameworks • Trusted code-signing assumptions • Trusted AI platform sharing features What happened: Attackers promoted a fake OpenAI/ChatGPT download experience using the domain: openew[.]app The site copied OpenAI-style branding and offered download paths for: • Windows • macOS • Chrome extension The Chrome extension path linked to a legitimate ChatGPT-related extension, further increasing perceived legitimacy. The Windows and macOS download paths delivered malware. Attackers also abused legitimate ChatGPT shared conversation links, including chatgpt[.]com/s/ pages, to host fake outage or download pages. A link hosted on a trusted domain can still deliver attacker-controlled content to users. The campaign employed cloaking and conditional rendering: automated scanners and analysis tools were shown benign content, reportedly an unrelated AR/VR company site, while real browsers received the malicious ChatGPT-themed download experience. That is the key lesson: A trusted domain, HTTPS padlock, sponsored ad, or polished UI does not equal a safe download. Why this campaign matters: Victims were not browsing dark web forums or downloading cracks. They were searching for a legitimate AI tool. That is why malvertising is effective: it targets high-intent users at the exact moment they are ready to install software. The campaign turned normal user behavior into an initial access path. Windows chain: The Windows payload was distributed as: Chat_GPT.exe Reported SHA-256: 56CC26E88C064B0C423AA8AD6530E58F91D1E4D28FAB1A8BCEDEF16A6582B4D2 Additional reported Windows hash: c9e0e6985dca3a179c9bdea4e7b38f7dc57fe00ecedc2fd634256fc53bf2de2d Important: hashes are useful for triage, not sufficient for defense. Campaigns rotate samples. Hunt behaviorally. Windows technical observations: • Installer built with Inno Setup • Electron-based application • Chromium runtime components • resources\app.asar archive • Large obfuscated JavaScript payload identified as winter.js • Hex-encoded strings • Dynamically resolved functions • Control-flow obfuscation • Event-driven execution • CAPTCHA gating before core behavior • Inner Electron payload (App.exe) launched after installation • PowerShell spawned after CAPTCHA completion Observed PowerShell pattern: -ExecutionPolicy Unrestricted -Command - That trailing dash matters. It suggests commands may be supplied through standard input rather than appearing directly in the process command line. This reduces the value of command-line-only detection and makes process-tree and behavioral monitoring much more important. Static red flags: The filename suggested ChatGPT, but embedded metadata reportedly identified the installer as: PovariEGLESVapp Setup The executable was signed by: F.F.A.P. Hurkmans Beheer B.V. That publisher does not align with OpenAI or ChatGPT. Important reminder: a valid code signature does not mean software is safe. It only confirms that the file was signed by a certificate and has not been modified since signing. It does not establish that the software is legitimate or authorized by the brand it imitates. Additional Windows indicators: • App.exe SHA-256: D9AD44D43E57B870793FA5CF7FB3A813990D0CBD0C7087BDE70A5E61FB1F1FE6 • Unexpected Chromium/Electron profile: %APPDATA%\Satoshi • Additional reported path: %APPDATA%\LeronApplication • Reported Electron/Node capabilities: systeminformation, child_process, os, fs, zip-lib, Those modules indicate a capable execution environment: system discovery, file access, archive handling, process execution, and network communication. macOS chain: The macOS payload was delivered as: ChatGpt.dmg Reported SHA-256: 7E5B708F6659B1FAD3AAE7B589A706434FBF21708AEEC5AF5910189B96E25FEF Additional reported macOS hash: c0919e1999eaee67e67aeda0287722775afb04e9a9a0f727928b4d11265fb70b The macOS malware is reported as Odyssey Stealer, a fork of AMOS / Atomic Stealer. Reported macOS targeting includes: • Browser passwords • Browser cookies • Saved logins • macOS keychain data • Telegram sessions • Cryptocurrency wallet directories • Desktop/Documents files with sensitive wallet/key extensions • Ledger Live • Trezor Suite • Exodus • Electrum • Sparrow The most dangerous macOS behavior: Wallet replacement. The malware reportedly attempts to replace legitimate wallet-related applications with trojanized versions. That means a victim may later open what appears to be their normal wallet app, but actually launch an attacker-controlled version. That is not only credential theft. That is long-tail financial compromise. Infrastructure: Reported malicious domain: openew[.]app Reported infrastructure includes: 144[.]172[.]104[.]205 188[.]137[.]246[.]189 192[.]253[.]248[.]181 172[.]94[.]9[.]250 Infrastructure notes: • Recently registered domain • Namecheap / registrar-servers infrastructure reported • RouterHosting infrastructure reported • Passive DNS linked infrastructure to other suspicious or malicious domains • .app domains require HTTPS, so browsers show a padlock The padlock only means the connection is encrypted. It does not mean the site is legitimate. Detection opportunities for defenders: 1. Newly created executables launched from Downloads, Temp, or other user-writable paths 2. Trusted-brand filenames that do not match embedded metadata 3. Installer publisher mismatch: filename says ChatGPT, signer is unrelated 4. Electron apps spawning scripting engines: powershell.exe cmd.exe osascript bash sh zsh 5. PowerShell with: -ExecutionPolicy Unrestricted -Command - 6. Unexpected Chromium/Electron profile directories, such as: %APPDATA%\Satoshi %APPDATA%\LeronApplication or other anomalous Electron profile paths 7. app.asar archives containing large obfuscated JavaScript bundles 8. CAPTCHA or user-interaction gating before malicious behavior 9. Newly registered domains impersonating major software or AI vendors 10. Users installing software from ads instead of official vendor channels 11. Suspicious wallet-app replacement attempts on macOS 12. Post-install network traffic to low-cost VPS infrastructure 13. Legitimate AI sharing URLs that render fake support, outage, update, or installation pages 14. Download pages that show different content to scanners than to real browsers The key defensive point: Do not build detections only around hashes or static strings. This campaign reduces the value of static analysis through: • Obfuscation • Runtime string construction • CAPTCHA gating • Electron packaging • Conditional execution • Cloaking • Staged payload behavior • Shared-link abuse on trusted domains The better approach: • Behavioral detection • Process-tree monitoring • Parent-child process analysis • Script-engine execution monitoring • Browser/download source telemetry • Application control • Newly registered domain monitoring • Publisher and metadata validation • EDR detections for Electron-to-shell execution • Monitoring for AI-platform shared links used as delivery pages • User training focused on sponsored-result and fake-download risk For users: Only download ChatGPT from official OpenAI channels or the Microsoft Store. Do not install software from ads, mirror sites, download portals, unfamiliar domains, or fake support/outage pages. If you installed a “ChatGPT” app from an ad or unfamiliar page: Use a clean device and: • Sign out everywhere from important accounts • Change passwords, starting with primary email • Rotate API keys, SSH keys, cloud credentials, and tokens • Revoke active sessions for email, GitHub, cloud, Discord, Telegram, crypto exchanges, banking, and password managers • Move crypto funds from a clean device • Do not open Ledger/Trezor apps on a potentially infected Mac • Monitor financial accounts • Reinstall the OS • Notify IT/security immediately if it was a work device For AI vendors and platform owners: This is now part of the product security perimeter. Brand impersonation, malicious search ads, fake download pages, clone domains, and abuse of shared AI content are active distribution channels. Practical controls: • Make official download links easy to find • Monitor sponsored ads for brand abuse • Monitor newly registered lookalike domains • Detect abuse of shared-content features • Run takedowns quickly • Publish clear download guidance • Provide signed-installer verification guidance • Coordinate with search/ad platforms • Alert users when major impersonation campaigns are active Bottom line: Attackers are not just exploiting ChatGPT. They are exploiting the trust, urgency, and confusion around fast-moving AI adoption. Today it is ChatGPT. Yesterday it was another AI tool. Tomorrow it will be the next trending product. The malware can rotate. The domain can rotate. The payload can rotate. The brand can rotate. The infrastructure can rotate. The defensive mindset must rotate too: From: “Is this file known bad?” To: “Is this behavior legitimate for this software, this publisher, this user, this source, and this execution context?” That is the difference between signature-based reaction and modern detection engineering. Analysis draws on reporting from Malwarebytes Labs, Evalian SOC, Push Security, BleepingComputer, CybersecurityNews, and OpenAI documentation. #CyberSecurity #Malvertising #ThreatIntelligence

• 
  Saud Ilyas (@saud_ilyas) reported 57 minutes ago

  For the first time in 10 years, I moved the .io domain out of Namecheap to save $25 on renewal lol; never thought of moving any of the 2k+ domains I've managed with Namecheap for years. 3x the price is unjustifiable. Could potentially save up to $10k a year by moving every single one to Cloudflare on renewal. But that’s a very big headache doing one by one, so i’ll pass for now!

• 
  name.com (@namedotcom) reported 58 minutes ago

  @cammygoltd @Namecheap If you have already submitted a ticket to our Abuse Team, please patiently wait for their review and response as our Support Team cannot assist with this type of request. We apologize we could not be of further assistance in this matter. Kind Regards,

• 
  Sahil Jaiswal (@Sahil_Jaiswal02) reported 58 minutes ago

  Godaddy is a **** I should have gone with hostinger or namecheap My site is down after 2 days of getting it …even after successfull verification 😤 No support, no person available @GoDaddy