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Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.
Problems in the last 24 hours
The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Namecheap. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Namecheap users through our website.
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Web Tools (43%)
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Domains (29%)
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E-mail (14%)
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Hosting (14%)
Live Outage Map
The most recent Namecheap outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Hosting | ||
| Domains | ||
| Domains | ||
| Web Tools | ||
| Web Tools |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Namecheap Issues Reports
Latest outage, problems and issue reports in social media:
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chance is they/them
(@progamusian) reported
@sjgayauthor I recommend SquareSpace if you can’t be bothered to do a bit of ***** work. Otherwise Namecheap has a really good website service. the service is super cheap, domains are cheap, and it’s easy to get SSL certificates. ZeroSSL is where you can get SSL for free
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vᴇᴇkci
(@veekci) reported
@Namecheap Just received a second Royal Mail SMS scam being hosting via your service, please stop allowing these criminals access to your service!
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Spam404
(@Spam404) reported
Can this be fixed? We remain optimistic! There's hosting companies larger than Namecheap out there. We don't see the same problems when reporting to those. Most are extremely responsive and proactive. Some have abuse APIs, allowing trusted companies to get expedited review.
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Maria Brophy
(@mariabrophy) reported
@ketoverlock me too - someone bought a domain from Namecheap and fraudulently CLONED my website and they won't help take it down. The fake site even has my personal cell phone number on it
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Maria Brophy
(@mariabrophy) reported
Never, ever use @Namecheap they have the absolute WORST customer service ever.
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chaintuts - Crypto & Blockchain Education
(@chaintuts) reported
I don't like Twitter call-outs but since your abuse department failed miserably in this case (and probably others) - this warrants public attention. @Namecheap If you need someone from the industry to train your abuse people on these scam operations, I will help!
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shaikh abdul rahman
(@abdulversatile) reported
@Namecheap I am website developer, my client using namecheap. Problem is each and everytime i have to request for verification code with him. It's hectic
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Rich Sanders [Jan/3➞₿🔑∎]
(@Raindropactual) reported
@Namecheap Already in there, hee-ro. Wanna try taking it down faster than your speed record of 5 days? Or does this require an "investigation?" Because we can ask Twitter exactly how much investigating that site needs and that answer is around none. Fix your ****.
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Shayan Hussain
(@shayanhussaiin) reported
Hi @Namecheap We are a full regular customer of Namecheap but the problem is of Inodes Usage. In Every hosting we reached 300,000 Inodes, we know we can clear a little bit also So I request you to create a special plan for us so that there will be unlimited inodes present there.
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🔶 Barry Smith #MakeVotesMatter #FBPE 🇪🇺
(@BarryNL) reported
@Namecheap Here are 4 scams sites you are hosting right now. Let's see you shut them down. rm-parcel8319 dot com rm-parcel8429 dot com rm-parcel9326 dot com rm-parcel9327 dot com
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Rich Sanders [Jan/3➞₿🔑∎]
(@Raindropactual) reported
@Namecheap @chaintuts Prioritize meaning you're going to do better than 5 days? Or do I need to keep saying to fix your **** until you realize people submitting these abuse reports are your greatest asset in keeping people safe? I'll let Twitter know how long it takes you to shut the site down.
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Akash Agrawal
(@akashmagrawal) reported
@Namecheap @NamecheapCEO You and your team has worst customer support. my ticket is waiting for reply for last 96 hours and your team is telling we can't help. Is this a way to treat enterprise customer. #INM-408-48193
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Sharon Hurley Hall
(@SHurleyHall) reported
It was a pretty smooth process. I bought the domain name from Namecheap a few weeks ago, and today I decided to add it to Substack. I think in all it took just over 30 minutes to go live, and all links immediately redirected (at least I haven't found any broken yet) 2/9
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Stuart Coster
(@StuartCoster) reported
@MilesDilworth Great piece, Miles. 👍 It's a big problem coming up repeatedly now on local Fb groups. I traced a number of domains in local texts back to @Namecheap & reported them to its 'abuse' email, but heard no more beyond auto-response. Hope they acted! #royalmailscam #RoyalMail
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Jage
(@jage9) reported
I'm sure I'm the 100th person or more to submit a support ticket to @Namecheap about the obnoxiously unusable #Accessibee overlay. If you feel the same and have not done this yet, open a ticket in their support system.
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EasyWP
(@EasyWP) reported
@CryptoGoutch @Namecheap We are having an internal system issue, causing dashboard slowness. Apologies for this and we'll update with an ETA for resolution shortly.
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Dumebi
(@chidumebi) reported
How @Namecheap can provide customer service at scale should be a course in Harvard. 👌👌👌
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Dave Charbonneau (not the astronomer)
(@DaveCharbonneau) reported
@Namecheap Just a quick note: Telling me a service is $7.88/yr in an email without disclosing that's the FIVE YEAR PRICE is dishonest. I appreciate the 50% Off hush-money discount, but just please be honest the first time, k?
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Subrato Paul
(@goldenTwine) reported
@Namecheap In the name of support, you refer me to knowledgebase.
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XO🧔🏼
(@ThejideGrand) reported
from
Toronto, Ontario
@Namecheap won’t take action even if you reported fraud of domain bought and hosted with their cloud. #bad
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Social Media Alternative
(@SMAlternative_) reported
@Namecheap please make sure to take down this website
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Geoff Porter The Vine Doombringer
(@TrulyJuxta) reported
real issues trying to get google to index a free site BlogSpot and Blogger, google companies, no My buddy told me if you have a custom domain on blogspot it'll index you, but I got no proof I'm using namecheap and their wordpress hosting last time I checked google indexes me
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Harold
(@haroldwrites) reported
I stopped receiving emails on an email I got from namecheap. Did some research, found how to resolve it, but man, it was so techy. Thought of coming here to beg techy tweeps to help, but eventually chose to do it myself. And I did! I fixed the issue! Time to open my tech company.
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Molon Labe
(@docelm0) reported
@Namecheap @Tactical_review Pound sand your service sucks. Support is worse.
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SwitHak (👁)
(@SwitHak) reported
@FrPhishing @malwrhunterteam Nope it's working Usual ****: NAMECHEAP:✅ SECTIGO:✅
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Subrato Paul
(@goldenTwine) reported
@Namecheap I have submitted a ticket. Your host, Google Captcha login, mobile pin - all harassment.
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Cailín Walsh 🍀
(@cailinkins) reported
@gennyble No payment required because it was Namecheap to Namecheap. Just an annoying manual intervention step involving contacting support required.
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Ronald F. Valdez
(@ronaldfvaldez) reported
@Namecheap has the worst customer service! I learned my lesson. Do not pay for a domain NAME for CHEAP. Pay for value. Buy from @Porkbun or @GoDaddy. I now learn from this nightmare, NAMECHEAP is (its in the name) CHEAP.
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REEEEEEEEEEEE
(@hackingtag) reported
@Namecheap Is PrivateEmail down?
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Cailín Walsh 🍀
(@cailinkins) reported
I finally managed to work up the mental energy required to deal with transferring all my Namecheap **** over to a new account just so my account wouldn't be under my deadname so that was fun.