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Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Namecheap. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Namecheap users through our website.
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Domains (33%)
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Web Tools (33%)
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E-mail (11%)
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Cloud Services (11%)
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Hosting (11%)
Live Outage Map
The most recent Namecheap outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Guayaquil |
Cloud Services | |
 Zürich |
Domains | |
 Zionsville |
Hosting | |
| Lake Charles |
||
 Marinha Grande |
Domains | |
 Bengaluru |
Domains |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Namecheap Issues Reports
Latest outage, problems and issue reports in social media:
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Charlie Morris
(@chtmorris) reported
@Namecheap @hillank @NamecheapCEO Richard - your company is hosting a site that is defrauding investors by using the CMCC Global brand. Can someone please respond to our support ticket: XSR-793-88257? We have been waiting 3 weeks. Thank you
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Dillon Pentz
(@Dillon_Pentz) reported
@WizardCM @CrazyDomains @Namecheap Namecheap doesn't support the .co.nz or .nz TLDs unfortunately.
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C. L.
(@CheapLightning) reported
@Namecheap @MrKorrupto @ProtonMail I am quite sad now though. I was given an impossible coupon and now that I WANT to give you money chat support does not seem to want to help me out here...
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Namecheap.com
(@Namecheap) reported
@StopTextScams We have zero tolerance towards any illegal activity that is related to the services provided by Namecheap. If you can supply us with a ticket ID, we can get it over to our support team to look into, thanks!
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lovecommunications
(@lovecommssydney) reported
@Namecheap your checkout system is broken and it has just cost me an extra $40 to register a domain name and lose a years' registration. Is this deliberate revenue raising?
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Adi
(@adiciorba) reported
@Namecheap Guys my sites are down for more than 2 hours now, suddenly not available. I speak with support but seems I need to wait for migration to complete..nothing can be done. Very bad for business, I have many domains and trusted your services, but this is very bad.
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Follow4Follow
(@Origin_futboltv) reported
@sifathossain999 @Namecheap Same thing happened to me few weeks back someone on here recommend @legit__tools he help me recover my locked account In 30mins. His an expert
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MalwareHunterTeam
(@malwrhunterteam) reported
@brian_psu @_darrenmartyn @Namecheap Taking down now isn't that much useful, but I will make sure they take it down. Next time if they wouldn't take down stuff in acceptable time frame, let us know in time.
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Bhaskar Mallick
(@DISCJOCKEYBAPU) reported
@Namecheap kindly help & solve the issue TICKET ID - DAM-247-72454
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Mr.Korrupto🔰
(@MrKorrupto) reported
@CheapLightning @ProtonMail @Namecheap Huh, Namecheap has an email service? Didn't know that. Looking at pricing, seems neat. How's the privacy with it?
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ronnie
(@ronnie35967255) reported
@jfslowik @campuscodi Absolutely! 180 degrees! @Namecheap has been very helpful in taking down malware recently
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Follow4Follow
(@Origin_futboltv) reported
@toneloves @Namecheap Same thing happened to me few weeks back someone on here recommend @legit__tools he help me recover my locked account In 30mins. His an expert
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Dan Hanley
(@FundraiserDan) reported
Is anyone with @Namecheap private mail having a login issue? I have no access to my Altrui email. Have no idea. Sent ticket. On live chat and they are no help. Any ideas? Thank you!
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אהיה אשר אהיה
(@aww_tism) reported
@CheapLightning @Namecheap What happened? I've never had to deal with their support
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ᴄᴏᴍᴇ ꜱᴇ ꜰᴏꜱꜱᴇ ᴀɴᴛᴀɴɪ (ʙᴀꜱ)
(@ON8CB) reported
@malwrhunterteam I have to admit that in the past I had bad experiences with NameCheap but since they changed the way to handle reports they are now prompt and responsive. Let’s give credit where credit's due.
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mo
(@secc_mo) reported
@Namecheap They make a check, if the b64 string is not an emailadress, you will get redirected to the microsoft article on wikipedia, rude :P here a valid link that will lead you to the phishing page:
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PacMaori
(@PacMaori) reported
@Namecheap I did, I've been trying for 1h to no avail. That's why I'm posting here. I add you answer here to the excellent service I always get from namecheap, understanding VISA systems are painful to use for everybody including the namecheap, stripe, and the issuer.
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C. L.
(@CheapLightning) reported
@Namecheap Hold up guys. The @namecheap support person I am talking to right now is REALLY bad. This is giving me real second thoughts.
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frz
(@iamhtml) reported
can someone help me with DNS routing, Route 53 and namecheap? I honestly don't understand anything at all #whatIsDevOps
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Dan Hanley
(@FundraiserDan) reported
@DebraISchafer @Namecheap Thanks Debra. This is awful!
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Parth Patel
(@po6ot4) reported
@ionos_com @ionos_help_US I have paid $36 to them and he was telling that Invoice never generated from our end and you will not gonna get any refund from our end. If this is not scam or what? I would recommend to use @Namecheap for better client services.
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Foxy Horror Gaming 🦊
(@foxyhorrorgames) reported
"Unable to proceed for Payment Sorry, we encountered an error while processing your request. Please try again. " uh wtf @Namecheap
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Francis Varghese
(@buckissettez11) reported
@sifathossain999 @Namecheap I also experienced this, i contacted support service and they didn’t do anything about but @Trane12 on Twitter helped me get regain access to my account✅
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Sally Smiles ★ Fansly
(@SmilesofSally) reported
Does anyone have @Namecheap and can help me with my domain? I tried watching their tutorial video but am so confused. Please let me know if you can help and I will pay you for your time!
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SeaCat 🌊🐱
(@SeaCatBiz) reported
@amandanat @Namecheap It's not aversion but most of the onboarding animations are boring or too long (I saw several good ones though). I just always prefer to understand the UI on my own. If I can't I leave the service because it means the UI is too complicated or just not well done.
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Blaze Fyre
(@BlazeFyre) reported
@SmilesofSally @Namecheap I use Namecheap for all of my domains. Not sure what you are looking to do, but if you want it to redirect I can help with that.
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kings
(@chris223332) reported
@sifathossain999 @Namecheap Dm @legit__tools ASAP he help me solved my problem when I have similar issue with my locked account. His good and fast.
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yoast 🏳️🌈
(@yooast) reported
@EthaanJack 100% agree mate, unfortunately for me, sometimes a domain that I'm after is listed on the godaddy auctions. So that doesnt leave me with a chance to acquire it elsewhere. Totally recommend @Namecheap . Their support is phenomenal.
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SeaCat 🌊🐱
(@SeaCatBiz) reported
@amandanat That which: - doesn't require filling up 30 fields - doesn't ask questions - doesn't spam me - doesn't require watching all its onboarding animation - has a clear UI - has great free support. So far, only maybe @Namecheap met all the requirements...
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Abu hanif
(@NAYANMAC) reported
Support from @Namecheap is really terrible. I can’t even use my account and not getting any support how to fix it .