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Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Namecheap. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Namecheap users through our website.
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Hosting (43%)
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E-mail (14%)
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Cloud Services (14%)
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Domains (14%)
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Web Tools (14%)
Live Outage Map
The most recent Namecheap outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Pereira |
Hosting | |
 San José |
Hosting | |
 Brisbane |
Cloud Services | |
 Calgary |
Domains | |
 Port Chester |
Hosting | |
 Porsgrunn |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Namecheap Issues Reports
Latest outage, problems and issue reports in social media:
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iCHRIS CREATIVE
(@iCHRIScreative) reported
Good evening @Namecheap I need an issue resolved urgently please, I don't have 2FA access to my hosting account and one of my servers needs to be renewed ASAP 😫
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| Josh |🎙️🌏👨💻
(@JoshDotCo) reported
@teddy @HandshakeRave @Namecheap Does support the protocol mean you’ll be building out a version of NameCheap on Handshake as well then?
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Stephen Sumner 📈
(@MrStephenSumner) reported
@Namecheap Is this a temporary issue as I'm not paying a monthly VPN to access my account?
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Csaba Kissi ⚡
(@csaba_kissi) reported
@dcblogdev @DomainMapper I use Namecheap only now but have VPS with 6 providers and never know which domain is where.
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Stephen Sumner 📈
(@MrStephenSumner) reported
@Namecheap Can you elaborate on what action I should take as a customer of yours please?
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dearappauthors
(@dearappauthors) reported
@Namecheap The issue is consistent. Please file a bug. A technically inclined engineer should be fully capable of turning this bug report into a ticket and fixing the error handling.
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Lianne_Bell
(@LianneBell_) reported
@Namecheap you’ve really ****** me over with your ****** support system!!! I’m basically locked out of my domain name because I’ve moved countries and changed phone number! Not good enough. Been trying to fix this for 2 hours now!!!!
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Crypto9er
(@crypto9er) reported
@Namecheap Down??
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netop:// ウエハ・・・
(@NetOpWibby) reported
Oh damn, Namecheap is a nice combination of iwantmyname and Gandi. Just…drop the drop shadows.
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FLUXY
(@nflux1) reported
does anyone I know use namecheap for domains? what's their support like? can it be worse than 123reg?
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Neeraj Verma
(@catchdeleted) reported
@NamecheapCEO Richard my whole portfolio is locked after I reached out to inquire about one of my domain name and having hard time with your risk management team.Please help. @Namecheap
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End of Life Doula UK
(@livingwelldying) reported
from
Sidmouth, England
@Namecheap we are having problems and your live chat cannot sort having been on screen for 2 hours. Is it possible to talk to a person on the phone?
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FLUXY
(@nflux1) reported
btw if you happen to have any domains with 123reg, with 'privacy' you're looking at nearly £40 for a 1 year renewal. The problems I've been having with 123reg meant I've been looking for alternatives and it looks like @Namecheap do .com renewals for about £7/yr with FREE privacy
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dearappauthors
(@dearappauthors) reported
@Namecheap If only, "oops, we seem to have lost track of our error, please contact support so we can investigate."
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Lianne_Bell
(@LianneBell_) reported
Ok @Namecheap I take it back - your support system is pretty ****** good. It’s just taken me 6 hours to renew my domain name but that was my own fault for being useless at life admin. Thanks again for the help! 🙌🏻
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Collin Berg
(@collinaberg) reported
@elyktrix @Namecheap Been using them for almost 10 years using shared hosting and no problem (but I get maybe 100-200 users a month)
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Tiaraleigh
(@SimplyJustTara) reported
.@Namecheap I would like to say a big Thanks to you. The scammers web site is officially down! That gives me some sort of closure to the whole mess. TY again!
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THE HUB Official
(@thehubofficiall) reported
@Namecheap @EasyWP Please....anyone reply, I need your help, My hosting is cancelled by mistake. I want to restore my data and hosting plan. No one is replying on mail. Please respond
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Teddy Worcester
(@teddy) reported
@JoshDotCo @HandshakeRave @Namecheap It's a start. We will HODL and support the protocol.
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roymisc
(@roylindauer) reported
@Namecheap it would be great if when creating a support ticket you had a department for errors with the namecheap control panel itself. Adding or editing payment methods does not work.
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Stephen Sumner 📈
(@MrStephenSumner) reported
Hey @Namecheap Your website is down and not accessible from my location.
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Stephen Sumner 📈
(@MrStephenSumner) reported
@dvdmmc @Namecheap @DamarliDunbar Down for me too
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Janet Winter
(@JanetWintsbit) reported
@Namecheap Do you guys care to see how negligent your staff is via chat logs? Your SSL department refuses to help. Other departments told me they are the only ones that can and they should (They refused to 3 chats in a row)
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Lori King
(@1loriking) reported
@KFILE For hosting i use namecheap, but to pay someone, check out local web designers, in your biz community through either tech asc or chamber. Make sure good what i call idiot line, & willing to enable you to make quick changes, but will make sure of the security & dependency of site
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dearappauthors
(@dearappauthors) reported
@Namecheap That's the problem. That's the whole tweet. Your error message reporting thing didn't include an error message.
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Adam Wilson
(@AdamWil66819539) reported
@Namecheap 3 days since we submitted an abuse request for illegal content on your servers and it's not even been allocated to anyone in your support team. I'm sure you don't want to host illegal content as much as we want it removed. Please advise - HPG-509-11018.
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Andrew Solmssen
(@solmssen) reported
Hey @namecheap you have a bad phishing problem and you don't seem to be doing much about it. Another one of these bad Facebook phishes hosted with you for domain and site: fb[.]page.guidelines.1003215[.]com/log_desk_new_input.php?fbclid
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Commissioner Mike
(@RFLCommissioner) reported
@Namecheap Sorry to be unclear, already went through support and they helped me out! Was just making a tweet of thanks for great customer service :)
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| Josh |🎙️🌏👨💻
(@JoshDotCo) reported
@HandshakeJesus @HandshakeRave @Namecheap How does one claim 2.7M HNS coin worth $2M USD? That’s a pretty good incentive to support the protocol. Makes sense.
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🌴 Phillip Burger
(@pbinfinity) reported
@elyktrix @Namecheap Have not used it, but I am a big fan of @DreamHost for shared hosting (simple Cloudflare integration is a +) as well as the VPS options. 12+ year customer, almost never any issues or downtime at all. Super fast and smart support.