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Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.
Problems in the last 24 hours
The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Namecheap. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Namecheap users through our website.
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Domains (38%)
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Web Tools (38%)
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E-mail (13%)
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Hosting (13%)
Live Outage Map
The most recent Namecheap outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Domains | ||
| Hosting | ||
| Domains | ||
| Domains | ||
| Web Tools |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Namecheap Issues Reports
Latest outage, problems and issue reports in social media:
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Ian Houghton
(@tvr4) reported
@Namecheap is your website down? Can’t get it to work or add things to cart or get on a chat with someone. Nothings working. Could you please contact me. Thanks.
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cts
(@gf_256) reported
@SnepOnSecurity @Namecheap yeah i honestly throw my TOTP secrets into my password manager for low value accounts. I think it says a lot that "Online TOTP Generator" is my most visited bookmark. I hate having to whip out my phone and type in a 20 digit passcode just to login to a crappy website
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Curve Finance
(@CurveFinance) reported
@Ceazor7 @ribbonfinance We were fine, it happened to Convex. Yes, the issue was found on namecheap side
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carl^
(@carlheaton) reported
@CenturyAvocado @Namecheap @NamecheapCEO There's no way for namecheap to verify there are no other valid DNS records under the third parties nameservers. There's no way for namecheap to verify there are not other valid contents under the third/forth parties web servers. Not really a namecheap problem.
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Daniel Johnsen
(@Daniel_Johnsen) reported
Usual Tasks: ✅ Domain via @Namecheap ✅ Hosting (marketing & landing page) via @goGreenGeeks ▢ Service/App via @bubble #BuildInPublic
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GN Death Bot 🍌 (up badly)
(@bayc5861) reported
@NamecheapCEO @Mudit__Gupta How about putting proper security controls so your customer rep cannot change DNS records without the consent of the record owner like they do for banks and cellphone companies? How do I submit a ticket to @Namecheap for you to step down so one who actually understands can fix it
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Emiliano Carlesi
(@ecarlesi) reported
Threat on hxxps://ww4-mymbt-com[.]live/login[.]php?online_id=b25b4992ac308d6787d9b4745&country=&iso= #phishing #mandt_bank #namecheap
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PC Savants
(@pcSavants) reported
Your reminder that @namecheap is a fraud company. Their guarantees are not honored, they renew your hosting account a month before it ends, and getting support is a super pain in the ***
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Emiliano Carlesi
(@ecarlesi) reported
Threat on hxxps://88mt19b[.]site/login[.]php?online_id=791886411e4fb76a3f88aaee1&country=&iso= #phishing #mandt_bank #namecheap
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Sam
(@EditorBTB) reported
@innateOps I am indeed on Squarespace, but they seem to think it's a problem with Namecheap. Any idea how I reset the configuration?
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Emiliano Carlesi
(@ecarlesi) reported
Threat on hxxp://ww1-mt360a[.]info/login[.]php?online_id=11e60d3b2bdddb4a6722a7d6f&country=&iso= #phishing #mandt_bank #namecheap
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Alexander Overvoorde
(@Overv) reported
@Namecheap Support was unable to solve the problem, so I solved it myself by switching to Cloudflare's nameservers.
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Merlijn Van Holder
(@MerlijnVH) reported
@protopop I moved away from GoDaddy back in 2013, there’s a list of their controversies that grows each year. I went with Namecheap for domains, had 0 issues the last 9 years. Gmail for business as mail service has been great.
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Kevin McMurtrie
(@McmurtrieKevin) reported
@Namecheap I can't help thinking that you're a big fan of serving SMS scammers. All these dot-com domains are still active after sending in abuse complaints: xe5bi SODxz p38VQ p38VQ p38VQ UKk08 6FN8N zxu13 ISqyH OktJn GjnGu u23Xi
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Ian Campbell
(@neurovagrant) reported
@Namecheap @opensea Thanks! But it never should have gone up in the first place.
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Sam@Wyre-G 🇰🇪
(@wyre_g) reported
@Namecheap I'm trying to login but not getting verification code, yet your support team cannot help
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Emiliano Carlesi
(@ecarlesi) reported
Threat on hxxps://09ozztt09[.]site/login[.]php?online_id=dc582c92afd8cd62807b1afc3&country=&iso= #phishing #mandt_bank #namecheap
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Emiliano Carlesi
(@ecarlesi) reported
Threat on hxxp://07mtbo94[.]site/login[.]php?online_id=f543d6c852c8571a78fca8c47&country=&iso= #phishing #mandt_bank #namecheap
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Nate Baldy
(@baldwindesigns) reported
@Namecheap support is A1 👏
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Get Off!
(@isn_he) reported
@CloudflareHelp Hello! I purchased a domain on NameCheap, but i want to manage it with you. Well, all the time i add the domain, CF scan and import DNS i deleted before (MX, cNAME, SPF)... How can i fix this?
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Emiliano Carlesi
(@ecarlesi) reported
Threat on hxxp://98mtbgfgd[.]site/login[.]php?online_id=507ad966291eaccd766ff1f96&country=&iso= #phishing #mandt_bank #namecheap
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Bino Kimble
(@AllBrianDoes) reported
Porting all domains back to @Namecheap. Hat's off to a company that has included free WHOIS protection, better customer service, better UX, AND somehow is still cheaper.
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Aditya Soni
(@HRClubtwiter) reported
@Namecheap So you agree the problem is with you system? I think i should be elegible for the refund too.
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Mithilesh Raichura 🇮🇳
(@mbraichura) reported
Interestingly @Namecheap for education don't support u2f . Getting "An unhandled exception occured. Please try again" error. 😐
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Alexander Overvoorde
(@Overv) reported
@Namecheap My website has been offline for 12 hours now because I'm unable to add DNS records on your control panel. I've gotten a response from customer service, but they haven't been able to fix the problem. Can you help me out?
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Chirag Artani
(@Chirag99Artani) reported
@Namecheap I want help, I think hosting services are affected by malware or malicious codes.
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Emiliano Carlesi
(@ecarlesi) reported
Threat on hxxps://09mtbo34[.]site/login[.]php?online_id=c275af0c4336cbb4120f59002&country=&iso= #phishing #mandt_bank #namecheap
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Josh
(@josh_443) reported
@Namecheap @illegalFawn 9 minutes. 9 minutes. Wow. Ya’ll support is on a different level.
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Bomber
(@dabomber60) reported
@Namecheap Are you guys ever going to support the .au TLD?
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Aditya Soni
(@HRClubtwiter) reported
@Namecheap Who really scrolls for more domain options? it does not show as taken at the cart button, if the practice is ethical it should have been transparent than making it so confusing for the customer. I am out for buying banana and i see banana available and still i should check ..1