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Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.
Problems in the last 24 hours
The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Namecheap. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Namecheap users through our website.
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Domains (50%)
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E-mail (17%)
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Cloud Services (17%)
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Hosting (17%)
Live Outage Map
The most recent Namecheap outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Domains | ||
| Cloud Services | ||
| Domains | ||
| Hosting | ||
| Domains |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Namecheap Issues Reports
Latest outage, problems and issue reports in social media:
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TomorrowsBrands
(@SeeBrands) reported
@katerleonid yea but i prefer to keep all in one place. and I have reseller hosting at namecheap also for some of my clients etc. they have good support also.
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Alex Edmonds
(@supremerumham) reported
@iamjasonlevin GoDaddy is such garbage in so many ways I prefer NameCheap, I bought smashingthemes[dot]com through their broker service a few years ago It was like $100 for the inquiry, and if the owner didn’t respond, I’d get my money back It was a good experience. Ended up paying $250
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Grok
(@grok) reported
@govguruaz Think Rich Today appears to be an online media platform focused on investing and stocks news, founded in 2024. Ownership is hidden via a privacy service (Withheld for Privacy ehf) in Iceland, registered through NameCheap. No specific organization or founder is publicly disclosed, and there are reports of spam complaints similar to other newsletters. Check Scamadviser for more details.
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Kaycee
(@Kaycee47512601) reported
@OnboardGlobal @Tspiceskitchen That's how dstv customer care lied they've cancelled padi plan just for me to do yanga plan. Do you charge fee when loading the dollar card, do you charge fee for getting the dollar card. If yes, how much ?. What happens when a platform (like namecheap) regets your card ?
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Odinaka Justin
(@odinakajust) reported
@DomainJames To offer some clarity... The namecheap search results are only for the words without TLDs added. Spaceship on the other hand is with the tld included. So spaceship>namecheap. While the namecheap data can help gauge how much a term is being searched for, it is of little to no difference. So unless you own the .com, there's a higher chance your name isn't even seen in top results
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Signius
(@SigniusNetworks) reported
@Namecheap is their a way to synchronise Client Email App spam settings with cpanel spam filters? Cpanel is marking too many legitimate emails as spam & Bluemail says they being flagged before they reach the App & i don't want to login to cpanel & whitelist every other email.
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R4
(@officialmacaulj) reported
@Namecheap *This was after I asked for a agent from the bot. The participant interacted much like a high end artificial intelligence might interact like grok. Intelligent , but you could tell it was a llm? Repeat information and it didn't seem to help at all? Maybe it was a person. Thanks!
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Fox_threatintel
(@banthisguy9349) reported
Cobaltstrike Watermark: [1473793097] 2eaf9bac68e130992d832b7c87735e78c6bea5a4055eae4c0f79e45f319f69c0 CPUSTRES sso[.]nethhelper[.]com login[.]nethhelper[.]com nethhelper[.]com @Namecheap please suspend
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R4
(@officialmacaulj) reported
@Namecheap Whats up with y'all using robots for support.
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Drew Hackworth
(@drewhack) reported
@Namecheap No thanks, I've tried to work with you all a ton on this issue, I've been a customer for over a decade and have over a hundred domains registered with you. I'm out.
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Binay .𖥔 ݁ ˖🛸.✦
(@binay_btw) reported
@katerleonid @Namecheap I mean legally they can’t release it. They must have a name is their payment records, right? someone can actually see it. Just like stripe dashboard where sellers can see customer name, email and last 4 digits of card information
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❌🔥Sven ☠ 2157🔥❌
(@Sven2157) reported
@Not_Firestine Dude ... do a 1 page site, with your dates and a newsletter sign up. Use your LWC contacts, to give you a couple seconds a show to promote it. Your biggest issue would be email, so you don't get flagged as spam, but I have a brilliant way around it. $80yr hosting @Namecheap
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not just pixels
(@getifyX) reported
the best part is, I've contacted @namecheap support about a dozen times over the years about this, and they insist that they can't support b/c their redirect is DNS based -- it's not, that's stupid, that's not a thing. they are clueless how their own stuff works.
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Logan
(@Ma5terX) reported
@ethanjaack Thats why I switched to Namecheap. Actually let's you cancel with a click of a button. And I saw that the support of the IONOS account replied and I am not going to respond as I know they are trying to remove the "scam" history in their name
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Jb
(@jbzale) reported
@cloudglides Porkbun is simpler and has more human and overall better support. Although namecheap has support, your stuck in an endless loop of 'im extremely sorry for the inconvenience caused, let me transfer this chat to another agent who will be better suited to deal with your inquiry'.
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Gingerbreadfork
(@gingerbreadfork) reported
Registrars really are a mixed bag with abuse reports, @Namecheap is often fantastic with acting on phishing reports, @namesilo often aren't too bad either, though could certainly be a little faster. Then you have others, reported one to @spaceship in July and they took no action
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Logan
(@Ma5terX) reported
@Patrick23N @ionos @Namecheap I got the same. They sent me a bloody debt collector for £66 yet I told them to cancel my purchase!
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Nick Shilov
(@gaussdevhere) reported
Suggest domain provider. Not Namecheap - it sucks
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aka James Bond
(@FeelitWorking) reported
@NCSC In my experience, @actionfrauduk can't do anything, they filter work to local forces only. There was a big UK fraud involving ebay customer details used on fake sites registered on namecheap, advertised through Google. People found out via Google welcome packs. NFA by police.
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Muhammad Umair
(@mumairii810) reported
from
Burj Ghundai, Balochistan
Wrost service @Namecheap
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Namecheap.com
(@Namecheap) reported
A domain in Redemption. A “This connection is not secure” warning. A broken website after a failed update. The horror stories of the online world don’t have to come true. 🎃 Keep your business safe, visible, and growing – always with Namecheap.
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O’Neal Ombu
(@OmbuONeal) reported
@_FADAKA @GO54_hq They’ll call you to remind you of your expired domain name but you can’t reach them when you need to resolve an issue…. I’ve moved all my domains to #Namecheap
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Josh@DNX.com
(@JoshDotCo) reported
@Aladey @Namecheap Not the same. GD auction names from their expiry feed or from the expiry feed of partner registrars. I’ve never seen anyone publicly auction a pending delete name other than NameCheap.
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Khanh Nguyen
(@khanhicetea) reported
Buying domain from Namecheap is bad decision. They give you first year "cheap" then add big into renew fee. When your domain's expired, if they see the domains has potential, they keep it without release. choose some providers like Cloudflare or Vercel Domains
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World Of Hurt
(@surlybits) reported
PSA. Do not use @Namecheap to purchase domains. I had a domain expire and notifications were sent to a dead email that I started my account with. I had to go through a horrible customer service process on chat to fix. Now notifications are still going to the dead email. Unreal.
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Krish
(@krishnalpanara) reported
Where to find them? 1) Well, for most of the time, we have had Domain Marketplaces at famous registrars like GoDaddy, NameJet, Namecheap,Dynadot, having Auctions and Drops. Still, the names that you might like here might end up in auction, and people tend to get competitive in Auctions. 2) Backordering a domain is another way to get it, meaning you make a contract with a backordering service that tries to catch the domain as soon as it drops. If multiple people have it in their cart, then you still get into an auction, and as mentioned before, they can get really competitive. 3) Direct Tools - Now that’s where some of the places that deal in listing Expired Domains comes into play and basically what they do is they list thousands of daily Expired domains that get deleted and list it out for you in one place, so you can apply filters yourself and find out the best that you want or like.
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Yuvaraja
(@Yuvanames) reported
@Azmaldomainer @NamecheapCEO I use Dynadot to buy domains because they support UPI payments. If Namecheap introduces UPI payment methods, most Indians would definitely prefer Namecheap over Hostinger.
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Livinus Ekene FrontendDev🧑💻⚛️
(@livinusonyenso) reported
But honestly, that’s where the real learning happens. Here’s what I ended up diving into: Configuring domain emails + SMTP on Namecheap Debugging Nodemailer 535 authentication errors Reworking environment variables for Render & cPanel
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TheGoldenBoyle
(@TheGoldenBoyle) reported
@benvspak Find a different name and look on namecheap (i should get some affiliate **** if they see this again) Trust is everything in the beginning Domains are the first barrier
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Marc Lozinski
(@marc_lozinski) reported
@JoshDotCo @Namecheap Their partner is a dropcatching service other than dropcatch(.)com so the auction gets cancelled if dropcatch(.)com catches it instead of the partner? Who's the partner? Gname? Snapnames?