Namecheap status: hosting issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Namecheap users through our website.

• E-mail (35%)
• Hosting (30%)
• Domains (22%)
• Cloud Services (13%)

Live Outage Map

The most recent Namecheap outage reports came from the following cities:

City	Problem Type	Report Time
Panamá	E-mail	7 days ago
Cochabamba	Domains	7 days ago
Cochabamba	E-mail	7 days ago
Bogotá	E-mail	7 days ago
Ciudad Jardín	E-mail	7 days ago
Lima	Hosting	7 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Namecheap Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Fuzzicus® Innocuous  🟦🇺🇸🇮🇱🇮🇷💙💛 (@MissFuzzball) reported 2 minutes ago

  @Namecheap My email was down for about 12 hours. When it came back up, no emails that would have been received during that time were there. Are they lost in the ether forever?

• 
  Wisdom Uche Ijika (@ceotokentoolhub) reported 5 minutes ago

  Well done to @namecheap and @namecheapceo for restoring services after the Phoenix datacenter power and cooling failure. Please publish the RCA, build cross-region failover, and isolate support/status systems. One facility must never take the entire platform down again.

• 
  MrrrDaisy (@mrrrdaisy) reported 7 minutes ago

  Does @Namecheap have plans to reimburse its users for the loss or it’s just gonna be one of those we don’t care customer service? Cos there was no announcement, no update. Nothing at all.

• 
  Artyom Shimanski (@a_shimanski) reported 8 minutes ago

  @fgrub3r @Namecheap @Cloudflare yeah, they already have the network for it. mailboxes just mean storage and compliance on top

• 
  Gregg (@EmpiricalFBA) reported 10 minutes ago

  @alijcar @Namecheap We're noticing issues again too

• 
  1000x (@djomla1000x) reported 12 minutes ago

  @danearden @NamecheapCEO @Namecheap Same. What a ******* shame I hope everybody migrates hosting away from this terrible company. I guarantee they won’t do anything to repay loyal customers after this much more than an apology.

• 
  guho (@guho) reported 14 minutes ago

  @bhartzer @Namecheap I am on the 3-year @namecheap shared hosting plan and to compensate for this outage they gave me a whole free month. My site is still down.

• 
  Hamid Mousavi (@hamid2108) reported 15 minutes ago

  Our VPS has been down and intermittently inaccessible since yesterday, with no prior notice, no email, no clear explanation, and not even an apology. This is not the level of reliability or communication we expect from a VPS provider. @Namecheap @NamecheapCEO

• 
  Abdi (@UTDAbdisa) reported 15 minutes ago

  @Negusnati @d4m1n I still have to respect the hustle. I think namecheap was down for some reason

• 
  Scott Smith (@4tears_RSS) reported 16 minutes ago

  @Victual_Bro @Namecheap No ****. I cannot send woprk e-mails!!! Again. This is BS.

• 
  Bill Hartzer (@bhartzer) reported 18 minutes ago

  @BeardedDale @Namecheap They could fail, but can be dealt with. For example, if you have access to the DNS then you can point it to another server if the web host goes down. If you don't have access to the registrar account where you manage DNS and host the site, then that's an issue.

• 
  The Life & Times of ... (@BROaDWaYJiM) reported 19 minutes ago

  @Namecheap Needing support.

• 
  S️im Fleshulator (@xanthirus) reported 28 minutes ago

  @DecrepitProwl If you switch to namecheap you can get the email service much cheaper and renting a vps for your web hosting yourself would also be much cheaper, would just take a little more work to set up. I haven't checked out the site, but if you are just hosting photography you can get away with a lot less.

• 
  Darth (@Darth88888) reported 29 minutes ago

  “We will work extremely hard” here means 1 month extension on the hosting… pure joke of a company! We lost hundreds of thousands in sales and revenue and they are giving 1 month of free service?! #namecheap #hosting #server

• 
  not ousher (@ousher23) reported 29 minutes ago

  @UK_Daniel_Card @Namecheap Yes, major outage. A storm-triggered cooling system failure at the PhoenixNAP facility forced Namecheap to shut down over 5,000 servers to prevent hardware damage, though services are currently coming back online progressively.

• 
  Pils10 (@PilsZehn) reported 31 minutes ago

  @Nishanttt05 Namecheap, but I like Cloudflare as well... Namecheaps support is tier 1 though..

• 
  Timothy Conrad (@securecipher) reported 31 minutes ago

  @NamecheapCEO @NamecheapCEO I sure hope site reliability and redundancy is in the immediate design plans of Namecheap. It is hard to understand why you have so many of your services in one site with PhoenixNAP. The U.S. is filled with cloud companies that would help service your needs.

• 
  Lauren (@Lorncat) reported 33 minutes ago

  @NamecheapCEO Should my team go to the office tomorrow yes or no? Namecheap isn’t giving me an answer. Server is still down. Do we close indefinitely?

• 
  NameBio (@NameBio) reported 34 minutes ago

  Sales With History 📈 PureApp․com sold for $24,999 at Atom․com - up from $1,184 in June 2022 at GoDaddy. 📉 BreatheFirst․com sold for $563 at GoDaddy - down from $2,288 in January 2021 at BuyDomains. 📉 WinOdds․com sold for $637 at Sedo - down from $3,970 in February 2019 at Sedo. 📉 Game․guru sold for $382 at Dynadot - down from $6,800 in October 2015 at Webquest. 📉 App․me sold for $10,201 at Namecheap - down from $50,000 in March 2012 at GoDaddy. Yesterday's Word Cloud + TLD Breakdown 👇

• 
  James Baca (AGGREGATOR/The Notorious Banker) (@notoriousbanker) reported 37 minutes ago

  This outage has put my business at a standstill today. If you sent a email to my email addresses I give to my subscribers today, I didn’t get it. Namecheap claims things are up and running but I have had 1 email received all day. Beyond Angry at the lack of communication.

• 
  thedreammaker.eth💹🧲 (@crichcrypto) reported 41 minutes ago

  @NamecheapCEO @Namecheap Seems my website is down again!

• 
  Toheeb Yusuf (@TByusuff) reported 43 minutes ago

  @thisleke @Akpanthankgod_ @victorydchair Namecheap honestly had good customer service but had a shaky network

• 
  Giles Dawe (@GilesDawe) reported 44 minutes ago

  Got the same message from Namecheap and Spaceship that "All our services are now back online following the significant outage caused by a cooling system failure at the RadiusDC: Phoenix data center." Wondering why they don't have backups in place to fix outages?

• 
  Artie (@king_artie) reported 45 minutes ago

  namecheap down last week friday github down today

• 
  Cap-EO 👨🏾‍💻 (@EOEboh) reported 48 minutes ago

  The way namecheap was down yesterday is scary.. we might start seeing more elongated downtimes like this

• 
  Barely There (@YonnyWiden) reported 49 minutes ago

  @NamecheapCEO One of our two sites is still down, no response from HTTP connection request. It's been more 15 hours since our customers cannot access our site. Our competitors do not use namecheap, so they have been up. This is the worst fail imaginable.

• 
  Mezzy (@mezzy316) reported 50 minutes ago

  @a_shimanski @Namecheap Probably the same people that came up with the dog **** redesign of private email

• 
  Chan Walrus (@chanwalrus) reported 52 minutes ago

  I think you've done really well. As someone who hosts all my clients on Namecheap, yesterday was absolute chaos for me. :D Lots of phone calls. Woke up this morning and things were fixed. Thank you very much. I still trust Namecheap and I do have something that needs to be said: One of our customers is on wix, but their domain name is on Namecheap. To the people who were talking about hosting across platforms, their website lost connection. The more you split up your hosting information, the more problems can happen in a system. Let's say you host your site on Namecheap and your domain name is on Hostgator. If either go down for an outage like this, you still have the problem, there are just multiple risks. More potential points of failure.

• 
  Brand (@Brandslewaa) reported 53 minutes ago

  This raises serious questions about customer privacy, access controls, and internal security practices. I believe Namecheap should investigate this incident and provide a clear explanation of what happened and why those commands were executed.

• 
  The Sentinel (@J3SS3777) reported 59 minutes ago

  That Namecheap outage? Total gift 🎁 Seriously, it made me realize with all this constant AI watching over my network, I don't even need those clunky old tools like Snort anymore. 💪 Time to upgrade! 🚀 #AIVision #Cybersecurity #FutureIsNow