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Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Namecheap. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Namecheap users through our website.
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Web Tools (43%)
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Domains (29%)
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E-mail (14%)
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Hosting (14%)
Live Outage Map
The most recent Namecheap outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Zionsville |
Hosting | |
| Lake Charles |
||
 Marinha Grande |
Domains | |
 Bengaluru |
Domains | |
 Torrejón de Ardoz |
Web Tools | |
| San Francisco |
Web Tools |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Namecheap Issues Reports
Latest outage, problems and issue reports in social media:
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Maurice Stolk 🤝🐘 (Sh1Tt/)
(@_sh1Tt) reported
what's the discord of NB? I hear there's some response? Because last time was like a cruel joke.. giving me ticket for Namecheap support chat which then said "But we can't help you, that's NB.." Didn't know whether to laugh or to cry.. honestly
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Dominick Romano
(@dromanocpm) reported
@Namecheap Then an hour or so later I get a response referencing old transactions for a problem I’m having this morning, and now. Truly unbelievable.
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Valerio Cestrone
(@valeriocestrone) reported
+16hrs and not propagated yet - this is new and very slow. @Namecheap is everything OK with custom dns updates for new domains?
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Dragonite :)
(@Dragoniitee) reported
@kasarstore @Namecheap fix? ipogo
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Ellie at Common Action
(@sellieyoung) reported
Update to everyone interested in my @Namecheap problem (ty @InukArtist , @stenverjerkku ) : they are still no good 😵
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DomainNameWire.com
(@DomainNameWire) reported
Just logged into my namecheap acct for the first time in months to find out the .xyz domain I had that was unsuspended has been suspended again. No idea when. Never received notice.
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Valerio Cestrone
(@valeriocestrone) reported
@Namecheap Thank you for your response. I was wondering if something unusual is going on. Of the almost hundred domains I had with you during the last 5 years it never took so long. Maybe I was lucky, or unlucky this time?!??
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Dominick Romano
(@dromanocpm) reported
@Namecheap I’m losing my mind. This has been a serious problem for a long time. I’ve lost several high value domains that you guys went on to resell for thousands of dollars all because I couldn’t checkout, or add funds while receiving ZERO help.
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NFTLDs
(@NFTLDs) reported
@NFTMedia @DotNFTs @Namecheap The issue I found though is the list of TLDs is huge so it took a long time to scroll to it, over 30 minutes like 🤨 Page needs to be optimised a lot better as it took a long time to load yours with the scroll and load pagination they use
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Domain Hunt
(@hunt_domain) reported
Its been more then a week still i dint get invoice for the domain i won in @Namecheap @NamecheapCEO the only answer i m getting is we r investigating the ticket has been raised no updates on it does anyone facing such issues in Namecheap
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Hashnode
(@hashnode) reported
@GoDaddy @AboutDotUS @Namecheap you are the official registrar as per whois data. Could you help here?
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Leanne
(@LeanneMac) reported
Issue with @namecheap solved, was just a glitch and I have the names now. Wish the live chat support was as good as the social media support, flawless. Thank you.
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My name is Gordo
(@gordoooo_z) reported
...bonus in employee emails, only for it to be a phishing test, which isn't nearly as awful as the layoffs, but is just really really stupid and inconsiderate. Anyways, @Namecheap has been very good to me, and so have @Porkbun. Never had problems with either. I have domains...
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J Aird
(@chazchaz111) reported
@Namecheap you need proper customer service
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Simon Ward Musician
(@SimonWardMusic) reported
@Namecheap Don't worry, transferred out to Porkbun, much better service.
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Levi J Anderson
(@TheWranglerPNW) reported
@Namecheap Thank you for responding, but been there/done that with your support system and only got a runaround. Re-issuing a DV should be nearly instantaneous, but I've been stalled more than once and not wasting any more time.
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$financiero
(@financiero_ooh) reported
Thanks so much @Namecheap customer support. Saved my website. pd. Never use Google Cloud if you're not sure what you're doing.
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Ellie at Common Action
(@sellieyoung) reported
@Namecheap Yeah! I bought a premium domain from you, and was charged the same premium price as a yearly renewal fee, although advertised as standard rate when purchased. Had many calls w/ support, couldn’t get a refund!
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J Michelin ❄️ UCC
(@InukArtist) reported
@sellieyoung Well @Namecheap ...what do you have to say about this: ...is this standard practice? Truly causes pause for thought on keeping my domains there and reco you if this is how you treat people? Plz review this case and see if this was an unfortunate mistake and if you can remedy it?
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alex
(@shitshowdotinfo) reported
@merrittk bluehost, domain through namecheap. i have namecheap hosting and it sucks but i’m too lazy to move now
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Kyryl Kryhin 🇺🇦❤️
(@KirKryhin) reported
@iwebspage @Namecheap Hello, we were monitoring the case and made sure that the IP was changed. Since the problem is still there we need some more info from your side. For that please take a look at the last reply in the ticket, this info will let us continue.
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Brendan Clark
(@_brendanclark) reported
@hillank I’ve been a customer for over 10 years. @Namecheap transferred my .com.au business domain to another provider. This wasn’t requested by me, and wasn’t authorised. Now my website is down and I have no access to emails. Any help you can provide would be appreciated.
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Engr. Ezekwere
(@henryezekwere1) reported
Am having serious problems with namecheap, the wrote me an email stating that I have over used my account, I was still wondering what that meant when they got my hosting accounts suspended. Finally, there legal department wrote me that
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AmiR Rashidi
(@Ammir) reported
@Namecheap Thanks, please let us know if that changes anything. People in Iran are looking forward to use your service and the US government also issued GL-D2 to make that happens.
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x3ph
(@x3ph1) reported
@0xbb00 @Namecheap The domain has been observed distributing adware via malvertisement. Please take the domain down.
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0xStarlord.eth | XBT.eth | Ludo.eth
(@AbhiramBangaru) reported
@BuyBrandWeb @Namecheap @NamecheapCEO Same issue I had, they kept arguing that its not possible to renew for one whole year!
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Django ($c1f3)
(@Django2712) reported
@LeanneMac but still in love with @afternic my first sale was there even it was canceled and my account has been suspended cuz of namecheap cheap service :(
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multichanga
(@multicha_in) reported
hey @Namecheap how ******** did a domain get stolen from out under me while it's sitting in my cart...
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Nagrind
(@nagrind_net) reported
Blocked IPv4 address 192.64.117.56 due to massive #portscanning #abuse with about 100 kbit/s inbound for multiple hours, customer at .@Namecheap
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Briannn Egorrr
(@BriannnEgorrr) reported
@expertnaire Sorry for the disturbance. I paid for domain name registration and webhosting on the namecheap platform since Saturday but still haven't gotten my cpanel login details. Any solution?