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Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Namecheap. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Namecheap users through our website.
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Web Tools (43%)
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Domains (29%)
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E-mail (14%)
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Hosting (14%)
Live Outage Map
The most recent Namecheap outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Zionsville |
Hosting | |
| Lake Charles |
||
 Marinha Grande |
Domains | |
 Bengaluru |
Domains | |
 Torrejón de Ardoz |
Web Tools | |
| San Francisco |
Web Tools |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Namecheap Issues Reports
Latest outage, problems and issue reports in social media:
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Security Shark
(@netsecshark) reported
@smellyfeetuhave @malwrhunterteam @Namecheap They've been pretty nice for me being an idiot about DNS, I think the phishing is more about their scale.
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crystal
(@CrystalComrade) reported
@CatelynButAgain As I suspected, Njalla had no issue suspending the domains. Namecheap is refusing to take action and protecting fraudsters. 🙄 @Namecheap
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👩🏼💻 Leah Lundqvist
(@LeahLundqvist) reported
@Namecheap @bionicl333 im sorry customer rep person but the only reason I use namecheap is because it's dirt cheap. your ui is slow as hell and you're constantly trying to shove products I don't need down my throat.
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Sean Peters
(@sean_robert) reported
@Namecheap Hey Namecheap - just checking in here. The two fraudulent websites are still up 3 weeks later. Any update on this front? They are very, very clearly scams and are being hosted by your service.
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Droid Tools
(@_droidtools) reported
@Namecheap can you use your PremiumDNS service with 3rd party hosting?
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Brian Barnett
(@Brian_Barnett_) reported
@Namecheap How long is it taking for you to response to customers problems through your website? In a few hours it will be five days locked out of my account, with the website completely down now and all services shut off. Is this just standard protocol? Weeks, months... how long before...?
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The AntiSocial Engineer
(@antisocial_eng) reported
@olihough86 A chance for Namecheap to actually pay the people that help them?!
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Olorin Henderson
(@olorinhenderson) reported
@sweepyoface @OctolusNET @olesovhcom If you need raw iron -- a la GoDaddy or Namecheap -- and want to save a buck compared to Google/AWS, it's not such a bad deal. You'll get at least twice the resources per $ with OVH compared to a major public cloud. Plus, name a provider that is faultless? :)
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Juan Sarmiento
(@JuanSarmiento23) reported
@Namecheap I need help with my account. I can't access! There are a loop between the login page and the two-factor authentication. What's happening here?
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Viktor Dukhovni
(@VDukhovni) reported
@Namecheap No ETA => they're not working on it. This is a trivial matter to fix. It just requires using PowerDNS correctly, in a corner case in your provisioning worflows. Once someone actually works on it, it will take a few minutes to fix. Till then, I am not at all "assured". :-(
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avcu
(@halisavcu) reported
@Namecheap can you see what the support says i'm going to do a shopping of 10000 dollars
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Juan Sarmiento
(@JuanSarmiento23) reported
@Namecheap I need help with my account. I can't access! There is a loop between the login page and the two-factor authentication. What's happening here?
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Miguel Amaral
(@miguelsamaral) reported
@Namecheap Any update on this? Naturally I also cannot locate my ticket because I am unable to login. Thank you.
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Jaswinder S. Rattanpal
(@jrattanpal) reported
@Namecheap Me: Not getting verification emails and locked out Namecheap: create ticket for Risk Management team Me: Done, but didn't get anything Namecheap: It's waiting your reply Me: Remember, I am not getting your email Namecheap: Login to support system Me: I can NOT login
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Emmanueł
(@Emtunch) reported
@izzynobre @Namecheap I can actually refer you to someone that can help you get your account back, he did mine just some few days back and I promise to tell people about him @TobiasCyber inbox him tor help.
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Tim Barley
(@TimBarley) reported
Hey @Namecheap! I had an issue with an order tonight, but I wanted to give your customer support a shout out. Super kind, super helpful, and everything was taken care of quickly. Nice work!
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WolfgangSlater
(@WolfgangSlater) reported
@Namecheap Ah, I had emailed the legal department, and had received a reply. I do see that I was asked to submit a particular form. I've done so. I'll DM you the ticket, to help follow up.
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Olivia Grace
(@OliviaG34620261) reported
@Namecheap Do yall support anti-trans ideology?
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SCRU₿LORD
(@infinite_bid) reported
@Namecheap @404Grape So your platform enables a website promoting slavery and that's my problem to report? Maybe take it upon yourself to do something about it? #namecheap #slavery @ForbesCrypto
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Brittney Braxton
(@mintiiB) reported
@_jenniferopal @webflow @Namecheap I'd recommend contacting Namecheap for help! Their chat support was super helpful for me with a similar domain/host issue. There's probably a few missing pieces you need to add to connect these two together. They should help.
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Amanda J. Rush
(@cswordpress) reported
@WilfSplodNokit It could also be that their script isn't what's causing the problem, but I'll see what I can chase down. In the meantime, can you log in from the Namecheap app?
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avcu
(@halisavcu) reported
@Namecheap you are solving problems or something
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crystal
(@CrystalComrade) reported
@CatelynButAgain Email Namecheap's abuse department and shoot a report to Discord while you're at it. Let's **** over a scam operation.
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Cory
(@JustPlayHere) reported
@Namecheap I went to your website and it's been updated, however, I think you forgot the most important part! There's no navigation to login into my account. - I would have to add a domain to the cart. - I would have to checkout. - I see the Login at the top. This is horrible.
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Klaus Frank
(@agowa338) reported
@_rami_ Hetzner, Namecheap, InternetX But later one had some really bad querks in ther UI lately.
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Mika Berglund
(@MikaBerglund) reported
@Namecheap That's the problem. You have too much documentation that does not apply to my case. And, I have purchased the website, domain, DNS and cert all from you, so why can't it just be a click of a button?
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andrej stefanovski
(@endi) reported
@11rcombs @Namecheap I’ve got a .io there and was pleasantly surprised that they support physical security keys, in case you haven’t set that up yet. Haven’t tested to see if I can get it to fall back insecurely.
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MIQQA
(@micahsmith) reported
@typesofhosting Thanks! I've come to mostly the same conclusion with Namecheap. It's a terrible shame HostMantis decided to do all its budget customers so badly. I was with them for 8 years.
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Richie
(@WilfSplodNokit) reported
@Namecheap @cswordpress Having your devs remove the AccessiBe code from your site is what's needed to fix the accessibility issue. I mentioned it in live chat, but I don't think they understood
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Miguel Amaral
(@miguelsamaral) reported
@Namecheap Hi, I'd greatly appreciate it if you could take a look into why this account's been locked due to suspected fraud — [HVB-707-25745]. Never had this happen before. Thanks.