Is Namecheap down?
Some problems detected
Users are reporting problems related to: web tools, domains and e-mail.
Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
January 11: Problems at Namecheap
Namecheap is having issues since 09:20 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Namecheap users through our website.
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Web Tools (50%)
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Domains (25%)
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E-mail (13%)
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Hosting (13%)
Live Outage Map
The most recent Namecheap outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Zionsville |
Hosting | |
| Lake Charles |
||
 Marinha Grande |
Domains | |
 Bengaluru |
Domains | |
 Torrejón de Ardoz |
Web Tools | |
| San Francisco |
Web Tools |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Namecheap Issues Reports
Latest outage, problems and issue reports in social media:
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Litbelb
(@butwhyt68749305) reported
@Namecheap are you down right now?
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Deni
(@Deni76120209) reported
@Namecheap please disable #phishing website imitation of uniswap The fake URL is uniswap-v3(.)org It has been online for 2 weeks now due to lack of vigilance. Please remove the offensive content as soon as possible. Ticket NID-758-97672 Thank you. Help @illegalFawn
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Robert Hafner
(@tedivm) reported
@Namecheap Ticket opened- you should make it more clear on the website what to do with these things, because sending it to the abuse team wasn't obvious since it was more of a security issue than someone abusing your systems.
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The Self-Loathing Narcissist
(@theillien) reported
@ScreaminJWalkin I use namecheap. Never seen anything from them that would make me think they're suspect, sketchy, or shaky.
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Chloe Cresswell
(@ChloeRaccoon) reported
@easyspace @Namecheap So, @easyspace says the issue is because I didn't use the transfer tool to move the domain, but unlocked it and requested a transfer. Thing is, I've been over their site, and there's only a tool to transfer domains in, not out.. It's BS like this as to why we moved.
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Martin Blampied
(@MartinBlampied) reported
@mejutoco Godaddy was so bad for that. Not seen it with namecheap or google domains with are my go to registers.
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Tony Sutton
(@tony_sutton) reported
@LeoKelion That's a subdomain, wonder if they have other subdomain of other delivery companies, scamming people? Domain and hosting is held by @Namecheap - perhaps they need to take this down ASAP?
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Does Your Cat?
(@DoesYourCat_) reported
@Namecheap OMG! $40 mistake and you're offering $3 credit?!? What a joke! You really know how to make a customer feel valued! #NeverAgain
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du5t
(@du5t) reported
Web hosting question - do I need a hosting provider to have an SSL on my domain? I'm just pointing the domain to an @ArtStationHQ powered site but no idea how to install my certificate. Namecheap and Artstation support just tell me to talk to the other.
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Mark
(@mark147852) reported
@Namecheap The tickets are still unassigned so nothing to do with complexity. Your helpdesk staff are not processing the queues Extremely poor considering people are being defrauded of their entire life savings by some of these scams
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TheOreoMonster
(@TheOreoMonster2) reported
@namecheap your website’s accessibility has gone massively downhill. Not only am I having difficulty managing a subscription, I am unable to get to live chat to ask support to take care of it for me. I won’t be renewing any of my subscriptions if this keeps up.
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donna roberson
(@donnamroberson) reported
@Namecheap Your chat service has been highly questionable with nothing ever resolved . It’s all offshore thus is supposed to be a us company. Yet no presence . No US number or office. Can you direct me corporate office in uS
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Kupari USA 🇺🇸 🇫🇮
(@KupariUsa) reported
@Namecheap I finally, after 2 weeks of trying, managed to get it to renew without the assistance of your useless CS. I'm done with you and will be switching to someone else. I have had nothing but problems with you in the years I've been with you and I can't take it anymore.
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Dilpickle1 🪑👓
(@Dilpickle1) reported
@jasondunn @Zoho @Namecheap Just use g suite? I have the default mail option with namecheap and honestly, it kinda sucks.
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PFMEntertainmentGroup
(@panelfmedia) reported
@Namecheap @JamSoundCo @Wayne_In_Akron Unfortunately we sent Wayne that link and it didn’t help. I don’t think he followed the link as that site explains everything adequately.
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Peter Huynh
(@peterdeptrai) reported
@Namecheap @bandholz @allenthird NameCheap is good for buying domains but not good for hosting. They don't even support let's encrypt certificate and you have to buy silly cert for SSL.
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Kevin Smith
(@_KevinSmith) reported
@Namecheap Can someone explain to me how it’s possible that your billing system is broken for over a month?
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Greg Norman
(@Raelshark) reported
@Namecheap Do you have any support for delegating web hosting management to other accounts? I know it's possible to do this at the domain management level, but don't see any options or documentation about doing it for web hosting plans.
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jonw
(@j_o_n__w) reported
@Namecheap Please take down NETFLIXBILLING[.]ME #Phishing domain registered with you.
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Tomjoe Baba
(@akanbitomjoe) reported
Namecheap has been a good boy. Their support service? Top notch.
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Azy
(@Azayles) reported
@pictobeam @Namecheap @TwitchSupport This is awful 😪 This is why people Vtube instead of being on camera
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Riffy
(@riffdonston) reported
@parismarx @dellsystem Namecheap gave me free SSLs, talk with their live chat support theyre normally pretty good
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Kupari USA 🇺🇸 🇫🇮
(@KupariUsa) reported
If you need a website, absolutely do not use @Namecheap I am absolutely done with their hosting. Been trying to renew my domain for weeks, have a credit because they took my money and I still can't renew. Customer support is useless.
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TheOreoMonster
(@TheOreoMonster2) reported
@Namecheap This is helpful in the moment, but doesn’t give me back the hours I spent fighting with the website this morning nor does it prevent me having to reach out to support to handle basics I should be able to do in my account myself in the future. I’d like these issues to be addressed
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Guru Steve, Pot Farm Info
(@PotFarmInfo) reported
@DoesYourCat_ @Namecheap Crazy how they'd rather pay someone to find different ways to tell you to **** off than just resolving your problem and keeping you as a customer.
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thinksojoe
(@thinksojoe) reported
@Namecheap @Facebook I just posted the link to my website on Facebook, and it seems as though when anyone clicks on it for the first time from there it comes up with "This Website Is Not Using a Secure Connection," but then if you go past that the certificate shows valid. Help?
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Jason Gore
(@GoreJason91) reported
Hello again @Namecheap @nc_marinas Please revoke the following fraudulent domain unnlswap[.]org Criminals have bought advertisements on search engines, so when users type UNISWAP they get the first result which is a bogus ad! Ticket is #GFV-708-90885 Help @illegalFawn
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Rev. GothAlice
(@GothAlice) reported
@predominant @Namecheap Recommendation: never use a registrar to identify if a name is available or not. “whois” the domain yourself so as to not give out that data.
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WinkProgress.com
(@WinkProgress) reported
@DoesYourCat_ @Namecheap Godaddy may not be the cheapest, but I've never felt totally screwed over like you describe, DYC.
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Scott Simmons
(@editblog) reported
@Namecheap Thanks. What happens with Fatcow is I’ll get emails returned as undeliverable and they say it’s because they are shared server and IPs get blacklisted. But they rotate IPs and it will fix but it still happens 8 hours later. How do you deal with that?