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Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Namecheap. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Namecheap users through our website.
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Domains (33%)
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Web Tools (33%)
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E-mail (11%)
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Cloud Services (11%)
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Hosting (11%)
Live Outage Map
The most recent Namecheap outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Guayaquil |
Cloud Services | |
 Zürich |
Domains | |
 Zionsville |
Hosting | |
| Lake Charles |
||
 Marinha Grande |
Domains | |
 Bengaluru |
Domains |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Namecheap Issues Reports
Latest outage, problems and issue reports in social media:
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JP
(@visibl_one) reported
@film_girl @Namecheap @NamecheapCEO Protip - if you plan to keep domains for the long term, set them on auto renewal or setup a system to monitor your expiration dates. Sucks to lose high value domains this way, the domain aftermaket is very active and investors are always on the look out for good expired names.
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Dandelion Networks
(@DDLN_Networks) reported
What's new in #Web3 this week? 🤔 🔍 Empty Bitcoin block is found. 🔍 Paxos stops minting BUSD stablecoins for Binance. 🔍 Visa partners with Wirex to issue crypto debit cards to users in 40+ countries. 🔍 MetaMask users are under Namecheap phishing attack.
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DomainsGENERAL.com
(@domainsgeneral) reported
@film_girl @Namecheap @NamecheapCEO I don't see how that is really possible, unless there is a BIG problem. Personally, I never encountered any real issue with Namecheap Richard K. explanation in these comments seem to make the most sense If you want to claim otherwise, Christina, please provide the domain name
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Web3Tech Blockchain Community
(@Web3tech_) reported
Be cautious crypto community! MetaMask issues a scam alert as a hacker using Namecheap sends unauthorized emails. Protect your assets and verify all communications before taking action! 💻 #MetaMask #ScamAlert #Namecheap
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Saveda WebStrategies
(@saveda) reported
@Namecheap my client's domains and email are down. They received a notice this morning about an issue with their account, to be suspended in 48 hours, but that happened immediately. They can't login to remedy the issue. No response from support for hours. What now?
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Jordan Osier
(@BroWillow) reported
I registered my domains with @Namecheap. They've been my go to throughout the years for all my side project ideas, have treated me well as a customer, and seem to have cheaper domain registration pricing than Google.
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Saveda WebStrategies
(@saveda) reported
@Namecheap I've not received anything, not even a ticket confirmation. The client can't receive email right now because the domain is down. And so goes the loop.
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Dr. Problematic
(@panzertime) reported
Namecheap is too busy asking me to “support Ukraine” to propagate my new domain
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Meeix (pronounced: “makes”)
(@meeix_) reported
@CuewarsTaner i tried buying it for you but it says on namecheap that the domain is already taken, maybe its just hiccuping on your end. let me know if you find something out that we can help with 🤞
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Lori Rasmussen
(@myquietkitchen) reported
@Namecheap Hmm, it looks like this site is no longer hosted by you. They are now @Hostinger 's problem apparently.
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Richard Felix
(@rfelix) reported
@film_girl @Namecheap @NamecheapCEO Wow, what a rollercoaster. I'm sorry that that happened to you. That sucks!
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~mahir
(@puccaso) reported
@Namecheap is one of the worst sites to purchase domains. I would not recommend it. The website is unnecessarily cumbersome, requiring users to edit multiple pages, repeating the same redundant information.
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Moh
(@Mohv80s) reported
@Namecheap @iSegaro Hey! Oh yeah, I basically meant that, my question is, would any problem occur if one doesn't simply do the so-called "ICANN's Whois verification" process? would anything happen to the domain?
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Christina Warren
(@film_girl) reported
@NamecheapCEO @Namecheap if this was a renewal ****-up on my end, I'll own my part in that. But I don't understand why the domain was still in my account showing to renew now and why an active credit card that was current in my account wasn't used.
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Max__Live_
(@Crashstyler44) reported
@Namecheap I really like your response times. Good service.
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Mista_az
(@mista_az) reported
Imagine a customer service AI that provides fast and efficient customer support that can answer any queries. @Namecheap will save lot’s of time and money using this type of AI.
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Christina Warren
(@film_girl) reported
from
Seattle, Washington
@rfelix @Namecheap @NamecheapCEO The good news is I wasn’t hacked. The bad news is I probably lost the domain. The better news is Namecheap is looking into how all of this happened.
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Christina Warren
(@film_girl) reported
Hey @Namecheap @NamecheapCEO WTAF -- you somehow let one of my domains I've had with you for 15 years get transferred out, with no email, no notice, and your "support chat" is insanely unhelpful. Again, WTAF are you doing. My account is 2FA guarded even!
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Drhaji Omar ⚡️✨ 🎯
(@AdamDrhaji) reported
I'd like to thank @CEO for going above and beyond on looking into this. A confluence of errors (including one on my part) led to an unfortunate event, but I was not hacked and I am satisfied with the end result. I'll continue to use Namecheap, as I have for 14 years.
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OlaJesu Enoch
(@EnochOllie) reported
@videowhisper @github Please I need your help regarding this, do you think this can work on a namecheap server please ?
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DoggyDarkMode
(@doggydaydr3ams) reported
@Namecheap Your reputation just went down big time in my books. After I successfully transferred a domain away from your service due to multiple price increases, you sent an email to my client !!! "You have at least one domain that needs renewing. If you want to keep it ... "
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Craig Gomes
(@TheCraigGomes) reported
@Namecheap There is no support from your end! I asked for a one time exception. I am a customer for the past 8 years and have never asked for help like this, I am outstation and unable to swap a cPanel, if I could I would not ask for help, hence the one time exception request.
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Richard Kirkendall
(@NamecheapCEO) reported
@film_girl @Namecheap No problem, we'll get to the bottom of this and try to find a solution either way.
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Crawl Cats
(@crawlcats) reported
@MattGiovanisci @NicheSiteLady GoDaddy? Oh no, same as network solutions. I kept auto renew on Network solution, and they charged me thrice comparing namecheap.
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Mauricio Garcia
(@mao_garcia_sp) reported
@Namecheap That was so fast, but the technical support it’s not so fast 🐌 3 days after I get a ticket, I’m still awaiting for help. I’ve not be able to start with my site 😠😔 #51WeeksLeft
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Mojoyinoluwa ™ 🦉
(@adedeji_mo) reported
@Namecheap access to my account has been temporarily restricted for no particular reasons and theres no signs of support.
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SteveMurimi
(@stevedevex) reported
@254_enok Namecheap are decent, they offer an email service through 'privateemail'
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~mahir
(@puccaso) reported
@Namecheap I spoke to one of your chat support agents. They were great. my domains are gone. There's nothing you can for me now.
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Chris Wilcox 🌻🇺🇦
(@wilcochris) reported
My god @Namecheap why is it so painfully slow to download stuff via FTP? Trying to download my files. Been going for 10 hours and only downloaded 10GB so far. This is shockingly slow
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Namecheap.com
(@Namecheap) reported
@myquietkitchen Please be informed that Namecheap is currently providing only registration services for the domain name in question. It means that we cannot take down the content hosted by a third party as we do not have access to servers where the content is actually located.