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Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.
Problems in the last 24 hours
The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Namecheap. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Namecheap users through our website.
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Cloud Services (48%)
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Hosting (24%)
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Domains (20%)
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Web Tools (8%)
Live Outage Map
The most recent Namecheap outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Web Tools | ||
| Cloud Services | ||
| Hosting | ||
| Cloud Services | ||
| Domains | ||
| Hosting |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Namecheap Issues Reports
Latest outage, problems and issue reports in social media:
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ape.c
(@apedotc) reported
@AndrewM36013517 @ummjackson @Namecheap See, that's exactly the problem. You should know them ad well if you take a stand against it. You have not dealt with it, but immediately draw conclusions from previously failed attempts and resulting prejudices. My time is too valuable to waste on cognitively impaired people.
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DyerMaker
(@AndrewM36013517) reported
@apedotc @ummjackson @Namecheap Bud, this **** was tried in 2011. I was there. People were mining bitcoin and talking all about blockchain domains. It never materialized because there are too many flaws.
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ape.c
(@apedotc) reported
@AndrewM36013517 @ummjackson @Namecheap The DNS records can only be adjusted by those with the private keys and not by a support employee of a registrar. There are several other security precautions such as MultiSig, so that, for example, 3 out of 5 managers of a company must sign.
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Brendan 🍕🗳️😷☎️
(@_bgates) reported
@shep @Cloudflare The only Namecheap issue I had was self-inflicted... used their app for 2FA and forgot about, had to beg their support to let me back in after switching phones. Now I use TOTP and it's all good.
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ARIYAS
(@domainretail) reported
@dotted @Namecheap That's good. Domainers don't but some end users have tried to use automated appraisal to bring prices down.
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J
(@0_1_0_1_0_0_0_0) reported
@Namecheap nuke it please. hxxps://suponsoo22-ba6aa2[.]ingress-florina[.]ewp[.]live/accesooo/acceso/es/clients/login[.]php
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ape.c
(@apedotc) reported
@AndrewM36013517 @ummjackson @Namecheap See, that's exactly the problem. You should know them as well if you take a stand against it. You have not dealt with it, but immediately draw conclusions from previously failed attempts and resulting prejudices. My time is too valuable to waste on cognitively impaired people.
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Josh Dance
(@JoshDance) reported
@Namecheap you down? Getting a 500 error.
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relevant.so
(@get_so_relevant) reported
After you have registered the domain via @Namecheap and pointed it to @Cloudflare - it is time to register an email address with your new domain. Which email service to choose? 🧐👇
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ape.c
(@apedotc) reported
@dotsats @DoctorBrandx I only know of a list of SLDs without user data such as e-mails that would help Namecheap identify the owners.
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Advanced Persistent Sweat
(@0x6D6172636F) reported
@NamecheapCEO @Namecheap Can I take this to mean customer accounts are no longer in scope for bounties? This was a one and done effort?
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Internet User
(@PvtGomerPyIe) reported
@malwrhunterteam namecheap now takes down stuff under 10 minutes of reporting them on Twitter. Once upon a time namecheap used to be bad , so bad that there used to be @APT_Namecheap to mock then. But now they're 😎
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Lance Pollard
(@lancejpollard) reported
@Namecheap Just FYI it's kind of alarming to be locked out of 2-factor authentication, I contacted support 2 minutes in, and have been back and forth chat for the past 20 minutes, still with no code.
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DyerMaker
(@AndrewM36013517) reported
@apedotc @ummjackson @Namecheap "Blockchain domains could be stored and managed in his own wallet so he no longer needs a registrar at all." Nope. Wrong. So wrong. ARe you crypto people all just flat-out ignorant about technology? Is that why you continue to support this nonsense?
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CJ 👾
(@ww0_cj) reported
@lucky225 maybe it's time for me to move my domains off namecheap...wtf
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OSIRIS
(@osiris3366) reported
@yng_cruz @Namecheap They admitted to me they violated their own terms of service, but allowed me as an exception to keep my business. Im sure ICANN will be interested in the emails sent.
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Richard Kirkendall
(@NamecheapCEO) reported
@jburnhams @ummjackson @Namecheap I did consider the original report and we had 2fa logic in place to protect against it. What was discovered later was a deeper issue with the help desk system. In any case, we got to a good place because we are more secure. And, yes, it could have been handled better,
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Mustafa Hepekiz
(@hepekiz) reported
@Namecheap Worst service ever. I'm feeling better now
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Advanced Persistent Sweat
(@0x6D6172636F) reported
@Namecheap do you mind to comment on @NamecheapCEO 's open bounty on attacking customer data? As a customer I find having my data included in your scope without my consent concerning.
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ape.c
(@apedotc) reported
@AndrewM36013517 @Namecheap External risk (before): External support employees of the domain registrar getting hacked or bribed and manipulate DNS records of the domain External risk (after): No support employees of external registrars have access to the domain
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Josh Dance
(@JoshDance) reported
@Namecheap tried on my phone and worked. So might have been my connection. Was able to login. Thanks!
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J
(@0_1_0_1_0_0_0_0) reported
@Namecheap another nuke please: hxxps://kioghiuygtiu-b8dae5[.]ingress-comporellon[.]ewp[.]live/es/clients/login[.]php?verification#_
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ape.c
(@apedotc) reported
@AndrewM36013517 @ummjackson @Namecheap Indeed, no additional security is gained when reputable CEO and CTOs responsible for running billion dollar companies hold the keys to the domains, compared to when a random support employee in a low-wage country is bribed, manipulated or hacked to gain access to the DNS records.
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ARIYAS
(@domainretail) reported
@dotted @Namecheap Good thing you're not using their landing page. Estibot value doesn't help.
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Helen McCarthy
(@tweetheart4711) reported
@GarWarner @Namecheap How can people be so gullible? I cannot only blame the scammers (though they are doubtless guilty) when adults are willing to be sold any level of crap with flashy graphics.
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Richard Kirkendall
(@NamecheapCEO) reported
@ummjackson @Namecheap Just FYI, this issue was closed within a few minutes after it was reported and posed no security risk to you.
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Lucky225🍀
(@lucky225) reported
@ww0_cj In the end the CEO acknowledged and paid out and namecheap is more secure for paying attention, but yeah it took a long time for them to even get on to TOTP from SMS 2fa, I hope that attitude changes after the public service and free education they received yesterday
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Chris Merkel
(@chrismerkel) reported
@NamecheapCEO @_nyancrimew Yesterday you were A-OK with my (and every other customer's) namecheap domains getting hacked. Tell you what, how about you hire actual security professionals to set up a formal bug bounty program, assuming any will want to work with you after this bullshit stunt.
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OSIRIS
(@osiris3366) reported
@Namecheap NAMECHEAP admitted to me they violated their own terms of service, but allowed me as an exception to keep my business. Im sure ICANN will be interested in the emails sent.
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DyerMaker
(@AndrewM36013517) reported
@apedotc @ummjackson @Namecheap Lol, I can't help but notice you didn't point out the mistakes that are being corrected by Handshake. Curious...