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Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.
Problems in the last 24 hours
The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Namecheap. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Namecheap users through our website.
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Web Tools (43%)
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Domains (29%)
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E-mail (14%)
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Hosting (14%)
Live Outage Map
The most recent Namecheap outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Hosting | ||
| Domains | ||
| Domains | ||
| Web Tools | ||
| Web Tools |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Namecheap Issues Reports
Latest outage, problems and issue reports in social media:
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Paula Wirth
(@paulawirth) reported
Worst customer experience @Namecheap I just want to give you money, and the damn verification codes show up too late, I enter them and you tell me they are wrong, I just want to pay you, and you lock me out. Can’t you text the damn codes?
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Bot Deleter 👏
(@ReportSpamBots) reported
@Namecheap @ICANN Ok good, Namecheap seemed to be involved and they are as well, are you able to help report them too 🙏
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🇺🇦 Tai Kamiya 🇪🇺
(@TaiKamiya101) reported
@Namecheap I've sent a support ticket because I just don't want to break them as one of the sites is more important than the other so I just thought it would have been possible if Namecheap could do it.
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Jack Pierce
(@JackPierceBooks) reported
Even though @Namecheap wasn't able to fix the issue I still recommend them over every other host. Their support has put up with me since 2015 and if they can't fix it then there really is something serious going on. They have always been absolutely top notch every time.
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Acel 𓃵 Django
(@Acel_dev) reported
Maybe I should start NPAAS - "Namecheap Purchases As A Service"
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ɵЯꞡᵻ§ 🏴
(@0rgis) reported
Anyone else seen all the spammer sites on or hosted by @Namecheap text or mail , i'm not blaming them but really need a more thorough check on domains? ? To be fair i am a customer, but every phish/scam mail/text ends up on a doman set up by and hosted by @namecheap.
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اوفميشن
(@ofemotion1) reported
@Namecheap Live chat not answered for 10 days You have a problem with the support service!!
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Noah Lenz
(@itsnoahlenz) reported
@Yte50 @oleggromov @TheJackForge Cloudflares great - Namecheap support sucks, GoDaddy is expensive with bad UI. Cloudflare is just hard cost (privacy protection free) and everything’s right there - good support as well.
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MASTER MATE
(@EyeOfRa11) reported
@Namecheap Fast!! Don't bother with USING OR PAYING this useless Hosting Company. Their Legal Team has not responded to an email of HIGH importance for 6 hours!! Customer Service from HELL!
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The Dude
(@TheDude75686644) reported
@Namecheap They have the worst service response time ever. They even have the cheek to try and charge me for a copy of my database when they suspended my website (Even Though Cloudflare Shows different). What company does not allow you to have access to your own content!!!
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Jack Pierce
(@JackPierceBooks) reported
@Namecheap The tech did everything he could do and still couldn't fix the issue on his end. I don't know if you can escalate it or not, but it makes no sense why it keeps erroring out and going straight to an HTML error page.
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Ravi Nagar
(@ravijinagar) reported
@Namecheap After 1 my problem is not solved please check it.
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𝕮𝖍𝖎𝖒𝖎𝖑𝖑𝖆
(@_chimilla) reported
@Namecheap I need support from my hosting, it's down, is there no longer customer support? Chat?
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Ravi Nagar
(@ravijinagar) reported
@Namecheap i am not able to login my namecheap account
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Doron Vermaat
(@doronvermaat) reported
from
Groningen, Provincie Groningen
@dotcorner If the sale orginates from the NameCheap path (great thing about Sedo is that they will show this) then the buyer has been purchasing it via NameCheap and most likely never know Sedo played a part in the purchase.
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ANIKA ♡̶ | OPEN NOW premium account ph 🫶 READ BIO
(@anikaskatuajj09) reported
1 month subscription solo vpn -Vypr Vpn 45php -Namecheap 35php -Nord 65php -Turbo 45php -Surfshark 40php -auto hold or wipe but fast fix -legit and affordable prices HMU; @anikaskatuajj09 VOUCHES; #AnikaPrem
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Matt Inamdar
(@matthew_inamdar) reported
Two of my auto-renewed domains on @Namecheap just fell into a grace period even though my card details are up to date. I've had multiple issues with these guys, at one point DNS changes didn't even work. Another time a domain I searched for was purchased by them the next day!
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Jack Pierce
(@JackPierceBooks) reported
I took off basically every wordpress plugin for my website and the form still doesn't work. Mailerlite is apparently working on it, Namecheap couldn't fix it. SendInBlue's form doesn't work either. So for now it's back to Facebook Lead Ads.
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Follow/
(@followTLD) reported
@HnsDomainNames Best way to contact porkbun and get listed is through their website using the support function. Just raise a ticket and they'll usually add it then email you once done. Don't forget to mention its already listed on namecheap. Hope this helps.
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Mich
(@dubstard) reported
@Namecheap No worries, I can not even determine if those are necessarily bad - some have generic and / or Thai content that I don't understand. I just noticed the pattern. Thanks.
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MASTER MATE
(@EyeOfRa11) reported
@Namecheap Success Story!! You used to be good. Now Your Service is pathetic. I suppose your success story was because you accepted Bitcoin payments with no proof of identification - So was used by Boiler Rooms and Scammers - Look it up on the internet.
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ANIKA ♡̶ | OPEN NOW premium account ph 🫶 READ BIO
(@anikaskatuajj09) reported
1 month subscription solo vpn -Vypr Vpn 45php -Namecheap 35php -Nord 65php -Turbo 45php -Surfshark 40php -auto hold or wipe but fast fix -legit and affordable prices HMU; @anikaskatuajj09 VOUCHES; #AnikaPrem
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Kimberly Norkooli
(@GalaxyPhases) reported
@Namecheap Sadly, your site is widely used by scammers who set up fraudulent websites. I have reported many to you & every time you say you will do nothing without a court order. So, you do not care if millions of people are scammed out of their hard-earned money every day thru ur service.
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Dhravya | LMFAO.tech
(@DhravyaShah) reported
yo @Namecheap any help
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Daryll Swer
(@DaryllSwer) reported
@Namecheap Is there an issue with @stripe? I receive the OTP code from my bank via SMS, but the Stripe gateway form/page does not load correctly, it shows a blank white page with nothing on it. Tried this on different networks and devices on my end.
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Mike
(@MichaSvenchenko) reported
@Namecheap @ClurseByKemi Ummm.....I have never had a "positive" experience with namecheap. You guys suck
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ape.c
(@apedotc) reported
@AlessioCrypto @NamebaseHQ @NamecheapCEO Namebase has nothing to do with it. The wallet TLD has not been staked at Namebase, SLDs have not been sold on Namecheap. I don't understand why everyone blames Namebase for what happened. Richard has promised to help, so show your appreciation by remaining silent and wait.
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Htown/
(@htowndomains) reported
@nsajan I keep hearing that but then how is .247 & .1 staked through Namecheap? How can all the other projects in this space use numbers but HNS? I was under the impression its one particular browser issue.
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TRL
(@mutooroman) reported
@Namecheap Your support is not fast. I have had this going on for over 2 weeks now
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Kudzai Nyakwima
(@KudzaiNyakwima) reported
@PapaCrocs @Namecheap They have a great support system, don't they!