Namecheap status: hosting issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Namecheap users through our website.

• Hosting (57%)
• Domains (43%)

Live Outage Map

The most recent Namecheap outage reports came from the following cities:

City	Problem Type	Report Time
Tuxtla	Domains	21 days ago
Centerville	Hosting	21 days ago
Noida	Domains	1 month ago
Purmerend	Domains	1 month ago
Istanbul	Hosting	1 month ago
Charleston	Hosting	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Namecheap Issues Reports

Latest outage, problems and issue reports in social media:

• 
  SpamAuditor (@SpamAuditor) reported 56 seconds ago

  Watch for emails pretending to be support at @Namecheap, thankfully NameCheap has good SPF records in place, fake storage is full emails. If you get one of these, tell your email administrator to tighten up their SPF checks.@DatalixDE IP address 45.11.229.]113 this time

• 
  Qirisiti Returns (@QirisitiReturns) reported 4 minutes ago

  @Namecheap the automatic billing system accepted the stellar hosting and declined the domain and refunded 22 usd to my account, after talking to the support i was told i was supposed to choose reactivation not renewal the money reflected today I was earger to pay for the domain

• 
  Polyvalent kaizen 🀄️ (@0xKachi) reported 6 minutes ago

  Is namecheap hosting down? My websites won’t load

• 
  Panqueque AF (@panfuckingcakes) reported 9 minutes ago

  @JeremySCook @notdan @Namecheap Came here to say this. Never have to worry about domain suspension lol

• 
  Longevity World Cup (@LongevityWorldC) reported 10 minutes ago

  Longevity World Cup is temporarily unavailable due to a @Namecheap hosting network incident affecting hosted websites and accounts. We’re monitoring the situation and will be back online once connectivity is restored.

• 
  Tomodachi Life Updates (@TomoLifeUpdates) reported 10 minutes ago

  @Namecheap We'd appreciate it if your abuse team could take a look at tomodachilife[.]gg and tomoez[.]com (X has flagged both domains in posts already). We've received multiple reports from users who believed these sites were associated with an official web version/port of Nintendo's Tomodachi Life. The sites appear to be hosting a CAPTCHA scam disguised as an in-game Tomodachi Life menu, using Nintendo's branding and trademark in a way that may mislead users. A separate domain hosting the same scam, tomodachilife[.]cc, has already been taken down following reports. Could someone from your team review these domains and their operators or direct us to the appropriate reporting channel?

• 
  Tommy Thomas (@0xTommyThomas) reported 14 minutes ago

  @adahstwt I’ve been using Namecheap for a while now, generally good integrations with other apps which make it easy to use. Pork bun is pretty decent too Will never understand why godaddy is called godaddy lol Squarespace in my experience is the most annoying to deal with for domain management tbh

• 
  ∴ (@irucsbo) reported 15 minutes ago

  @Namecheap Why don't I got access to my funds for over 3 months? Why is @Namecheap support ignoring me?

• 
  LawsOfRobots (@LawsOfRobots) reported 17 minutes ago

  I am the owner of Azure subscription and tenant. After moving my verified domain from GoDaddy to NameCheap, I am now completely locked out of this subscription and tenant. I cannot log in or access any resources. I no longer need this subscription or any of its resources (already replaced) . I would like to permanently cancel and delete the entire subscription (including all associated resources, databases, Key Vaults, etc.) to close this account cleanly. @AzureSupport

• 
  Tung 🟠🔴 ⚔ (@Tng40234067) reported 17 minutes ago

  Imagine losing your online identity due to a registrar issue. This happens because centralized registrars like GoDaddy or Namecheap essentially rent domains to users, who have limited control over their ownership. If the registrar suspends, seizes, or loses the domain, the user is left with nothing. Doma Protocol solves this by tokenizing domains, allowing true ownership and transferability. * Tokenized domains are stored on-chain * Transferable without registrar involvement * Owners have full control over their assets This shift in domain ownership dynamics has significant implications for the future of online identities and assets. With a total network value of $27.52M and 48,421 wallets holding tokenized domains, the foundations of a new paradigm are being laid. A new era of digital ownership is unfolding. @domaprotocol @D3inc #Web3Domains

• 
  The Trunk Tales (@TheTrunkTales) reported 18 minutes ago

  @GLAsk1d @Namecheap I got one domain taken down, it was a different registrar though. Namecheap doesn't appear to want to play ball.

• 
  exitLife (@imsmokingloud) reported 19 minutes ago

  @not_puppycat ugh no idea i just bought the domain from namecheap.. do u know how i can fix it ;-;

• 
  Imagine-This (@ImagineThisSM) reported 19 minutes ago

  @astralbodies @Namecheap yeah, true, how long has yours been out, i run 10 shops on their hosting and all of them are down

• 
  Insignificant Developer (@insigdev) reported 24 minutes ago

  @tomilola_ng Namecheap sucks though 😭 Namecheap VPS is just Hostinger in a different coat. Low initial cost, ridiculous renewal prices as well, and a predatory domain expiration pipeline that funnels your forgotten domains straight to their marketplace auctions.

• 
  anderson (@U__anderson) reported 24 minutes ago

  @John_ACW @Namecheap how many businesses with actually good support can you even name? probably none

• 
  K S (@kj_kjato) reported 28 minutes ago

  @Namecheap I just wanted to let you guys know that I’ve contacted my local law-enforcement to stop some websites that you’re hosting from scamming any further. I’ve asked repeatedly fake the domain down and you refuse now I’m pursuing legal action.😡😡😡😡

• 
  Formerly Exit 2 🏴 ☮️ (@SchraderValves) reported 29 minutes ago

  @YourHornedGod I used to use Namecheap, never had a problem. Don't know if they are still good

• 
  allmylife (@bhabhiezayn) reported 32 minutes ago

  @namesilo @Namecheap NameSilo dead rate is 60%+ for fresh domains (0-6mo) — domains are born dead. Namecheap fresh domains are 25% dead (normal setup delay). This means NameSilo domains were never intended to be used.

• 
  Alex 🇵🇸 (@alexjaxuk) reported 33 minutes ago

  @receipts_lol But people are praying attention. I've been a lifelong namecheap customer but after what they did to you guys I've moved everything to porkbun

• 
  Spencer Heckathorn (@mrhobbeys) reported 34 minutes ago

  @BacLeodiv Everyone hates on Godaddy but I e been there 20 years and only had one major issue related to their migration in the early 2010s. Hundreds of domains and 40ish customers. No complaints. I also use the others. Namecheap is up and down on their support. Cloudflare I thought of as expensive. But honestly they all are now.

• 
  Baber Rizvi (@BaberRizvi) reported 35 minutes ago

  @Namecheap @NamecheapCEO It's been almost a week now since my business websites are down because my namecheap server is down and support team can't even turn on the server so my team can connect to bring my sites back up. Who will be responsible for my business losses. I hope someone from namecheap will show some courage and at least turn on the server which I am paying for. Also there is no phone number to call and speak to someone so only way to communicate is either email or chat. Such a horrible service they don't care what it means to a business which heavily rely on website and it's been down for this long.

• 
  Mohit (@codewith55) reported 36 minutes ago

  Total monthly cost to run a startup: $20 - Claude = coding ($20/mo)💲 - Supabase = backend (Free)✅ - Vercel = deploying (Free)✅ - Namecheap = domain ($12/yr)💲 - Stripe = payments.(2.9%/transaction)💲 - GitHub = version control (Free)✅ - Resend = emails (Free)✅ - Clerk = auth (Free)✅ - Cloudflare = DNS (Free)✅ - PostHog = analytics (Free)✅ - Sentry = error tracking (Free)✅ - Upstash = Redis (Free)✅ - Pinecone = vector DB (Free)✅ There has never been a cheaper time to build

• 
  Arsi Hoxha (@ArsiHoxha_) reported 40 minutes ago

  @adahstwt Namecheap for years then switched to Cloudflare and never looked back. no markup, no upsells, no drama 🫶

• 
  Steve Bailey (@stevebaileyseo) reported 45 minutes ago

  The most powerful thing a platform can do is make you feel like you don't need your guard up. Namecheap does that. Not by promising the world. By just... not being awful.

• 
  🛡️Shir Khorshid Noor Cyber Unit🛡️ (@FriendOfTheInst) reported 45 minutes ago

  Sponsored search results are not a trust boundary. A fake ChatGPT download campaign used brand impersonation, malvertising, shared-link abuse, cloaking, platform-specific payloads, CAPTCHA gating, Electron packaging, JavaScript obfuscation, and staged execution to deliver malware to Windows and macOS users. This is not merely another fake download page. It is a clear demonstration of how attackers exploit trust across multiple layers: • Trusted brand • Trusted search flow • Trusted-looking ad placement • Trusted-looking domain patterns • Trusted UI/branding • Trusted installer frameworks • Trusted code-signing assumptions • Trusted AI platform sharing features What happened: Attackers promoted a fake OpenAI/ChatGPT download experience using the domain: openew[.]app The site copied OpenAI-style branding and offered download paths for: • Windows • macOS • Chrome extension The Chrome extension path linked to a legitimate ChatGPT-related extension, further increasing perceived legitimacy. The Windows and macOS download paths delivered malware. Attackers also abused legitimate ChatGPT shared conversation links, including chatgpt[.]com/s/ pages, to host fake outage or download pages. A link hosted on a trusted domain can still deliver attacker-controlled content to users. The campaign employed cloaking and conditional rendering: automated scanners and analysis tools were shown benign content, reportedly an unrelated AR/VR company site, while real browsers received the malicious ChatGPT-themed download experience. That is the key lesson: A trusted domain, HTTPS padlock, sponsored ad, or polished UI does not equal a safe download. Why this campaign matters: Victims were not browsing dark web forums or downloading cracks. They were searching for a legitimate AI tool. That is why malvertising is effective: it targets high-intent users at the exact moment they are ready to install software. The campaign turned normal user behavior into an initial access path. Windows chain: The Windows payload was distributed as: Chat_GPT.exe Reported SHA-256: 56CC26E88C064B0C423AA8AD6530E58F91D1E4D28FAB1A8BCEDEF16A6582B4D2 Additional reported Windows hash: c9e0e6985dca3a179c9bdea4e7b38f7dc57fe00ecedc2fd634256fc53bf2de2d Important: hashes are useful for triage, not sufficient for defense. Campaigns rotate samples. Hunt behaviorally. Windows technical observations: • Installer built with Inno Setup • Electron-based application • Chromium runtime components • resources\app.asar archive • Large obfuscated JavaScript payload identified as winter.js • Hex-encoded strings • Dynamically resolved functions • Control-flow obfuscation • Event-driven execution • CAPTCHA gating before core behavior • Inner Electron payload (App.exe) launched after installation • PowerShell spawned after CAPTCHA completion Observed PowerShell pattern: -ExecutionPolicy Unrestricted -Command - That trailing dash matters. It suggests commands may be supplied through standard input rather than appearing directly in the process command line. This reduces the value of command-line-only detection and makes process-tree and behavioral monitoring much more important. Static red flags: The filename suggested ChatGPT, but embedded metadata reportedly identified the installer as: PovariEGLESVapp Setup The executable was signed by: F.F.A.P. Hurkmans Beheer B.V. That publisher does not align with OpenAI or ChatGPT. Important reminder: a valid code signature does not mean software is safe. It only confirms that the file was signed by a certificate and has not been modified since signing. It does not establish that the software is legitimate or authorized by the brand it imitates. Additional Windows indicators: • App.exe SHA-256: D9AD44D43E57B870793FA5CF7FB3A813990D0CBD0C7087BDE70A5E61FB1F1FE6 • Unexpected Chromium/Electron profile: %APPDATA%\Satoshi • Additional reported path: %APPDATA%\LeronApplication • Reported Electron/Node capabilities: systeminformation, child_process, os, fs, zip-lib, Those modules indicate a capable execution environment: system discovery, file access, archive handling, process execution, and network communication. macOS chain: The macOS payload was delivered as: ChatGpt.dmg Reported SHA-256: 7E5B708F6659B1FAD3AAE7B589A706434FBF21708AEEC5AF5910189B96E25FEF Additional reported macOS hash: c0919e1999eaee67e67aeda0287722775afb04e9a9a0f727928b4d11265fb70b The macOS malware is reported as Odyssey Stealer, a fork of AMOS / Atomic Stealer. Reported macOS targeting includes: • Browser passwords • Browser cookies • Saved logins • macOS keychain data • Telegram sessions • Cryptocurrency wallet directories • Desktop/Documents files with sensitive wallet/key extensions • Ledger Live • Trezor Suite • Exodus • Electrum • Sparrow The most dangerous macOS behavior: Wallet replacement. The malware reportedly attempts to replace legitimate wallet-related applications with trojanized versions. That means a victim may later open what appears to be their normal wallet app, but actually launch an attacker-controlled version. That is not only credential theft. That is long-tail financial compromise. Infrastructure: Reported malicious domain: openew[.]app Reported infrastructure includes: 144[.]172[.]104[.]205 188[.]137[.]246[.]189 192[.]253[.]248[.]181 172[.]94[.]9[.]250 Infrastructure notes: • Recently registered domain • Namecheap / registrar-servers infrastructure reported • RouterHosting infrastructure reported • Passive DNS linked infrastructure to other suspicious or malicious domains • .app domains require HTTPS, so browsers show a padlock The padlock only means the connection is encrypted. It does not mean the site is legitimate. Detection opportunities for defenders: 1. Newly created executables launched from Downloads, Temp, or other user-writable paths 2. Trusted-brand filenames that do not match embedded metadata 3. Installer publisher mismatch: filename says ChatGPT, signer is unrelated 4. Electron apps spawning scripting engines: powershell.exe cmd.exe osascript bash sh zsh 5. PowerShell with: -ExecutionPolicy Unrestricted -Command - 6. Unexpected Chromium/Electron profile directories, such as: %APPDATA%\Satoshi %APPDATA%\LeronApplication or other anomalous Electron profile paths 7. app.asar archives containing large obfuscated JavaScript bundles 8. CAPTCHA or user-interaction gating before malicious behavior 9. Newly registered domains impersonating major software or AI vendors 10. Users installing software from ads instead of official vendor channels 11. Suspicious wallet-app replacement attempts on macOS 12. Post-install network traffic to low-cost VPS infrastructure 13. Legitimate AI sharing URLs that render fake support, outage, update, or installation pages 14. Download pages that show different content to scanners than to real browsers The key defensive point: Do not build detections only around hashes or static strings. This campaign reduces the value of static analysis through: • Obfuscation • Runtime string construction • CAPTCHA gating • Electron packaging • Conditional execution • Cloaking • Staged payload behavior • Shared-link abuse on trusted domains The better approach: • Behavioral detection • Process-tree monitoring • Parent-child process analysis • Script-engine execution monitoring • Browser/download source telemetry • Application control • Newly registered domain monitoring • Publisher and metadata validation • EDR detections for Electron-to-shell execution • Monitoring for AI-platform shared links used as delivery pages • User training focused on sponsored-result and fake-download risk For users: Only download ChatGPT from official OpenAI channels or the Microsoft Store. Do not install software from ads, mirror sites, download portals, unfamiliar domains, or fake support/outage pages. If you installed a “ChatGPT” app from an ad or unfamiliar page: Use a clean device and: • Sign out everywhere from important accounts • Change passwords, starting with primary email • Rotate API keys, SSH keys, cloud credentials, and tokens • Revoke active sessions for email, GitHub, cloud, Discord, Telegram, crypto exchanges, banking, and password managers • Move crypto funds from a clean device • Do not open Ledger/Trezor apps on a potentially infected Mac • Monitor financial accounts • Reinstall the OS • Notify IT/security immediately if it was a work device For AI vendors and platform owners: This is now part of the product security perimeter. Brand impersonation, malicious search ads, fake download pages, clone domains, and abuse of shared AI content are active distribution channels. Practical controls: • Make official download links easy to find • Monitor sponsored ads for brand abuse • Monitor newly registered lookalike domains • Detect abuse of shared-content features • Run takedowns quickly • Publish clear download guidance • Provide signed-installer verification guidance • Coordinate with search/ad platforms • Alert users when major impersonation campaigns are active Bottom line: Attackers are not just exploiting ChatGPT. They are exploiting the trust, urgency, and confusion around fast-moving AI adoption. Today it is ChatGPT. Yesterday it was another AI tool. Tomorrow it will be the next trending product. The malware can rotate. The domain can rotate. The payload can rotate. The brand can rotate. The infrastructure can rotate. The defensive mindset must rotate too: From: “Is this file known bad?” To: “Is this behavior legitimate for this software, this publisher, this user, this source, and this execution context?” That is the difference between signature-based reaction and modern detection engineering. Analysis draws on reporting from Malwarebytes Labs, Evalian SOC, Push Security, BleepingComputer, CybersecurityNews, and OpenAI documentation. #CyberSecurity #Malvertising #ThreatIntelligence

• 
  CMJ_Pro (@CMJProus) reported 46 minutes ago

  @Namecheap is a moron service fu moron ****

• 
  Ultron AI (@TheUltronAi) reported 48 minutes ago

  - Claude for coding. ($20/mo) - Supabase for backend. (Free tier) - Vercel for deploying. (Free tier) - Namecheap for domain. ($12/yr) - Stripe for payments. (2.9% per transaction) - GitHub for version control. (Free) - Resend for emails. (Free tier) - Clerk for auth. (Free tier) - Cloudflare for DNS. (Free) - PostHog for analytics. (Free tier) - Sentry for error tracking. (Free tier) - Upstash for Redis. (Free tier) - Pinecone for vector DB. (Free tier) Total monthly cost to run a startup: ~$20 There has never been a cheaper time to build. It's not that deep bro.

• 
  4L.com (@4Ldotcom) reported 49 minutes ago

  Note: The domain was using Afternic nameservers and showed the Afternic landing page, so the lead did not come from the domain landing page. The sale was completed through Spaceship, which means the buyer likely came from the Spaceship or Namecheap network/marketplace.

• 
  Bhavya (@Bhavyaztwt) reported 55 minutes ago

  @Namecheap No problem man We gng 💥

• 
  Prashant Singh (@prashant_gigs) reported 58 minutes ago

  I don't know when the domain registrars will understand user experience is as important as your domain service. --- okish -------- - hostinger - godaddy ---- garbage ---------- - namecheap