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Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.
Problems in the last 24 hours
The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Namecheap. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Namecheap users through our website.
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Web Tools (43%)
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Domains (29%)
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E-mail (14%)
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Hosting (14%)
Live Outage Map
The most recent Namecheap outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Hosting | ||
| Domains | ||
| Domains | ||
| Web Tools | ||
| Web Tools |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Namecheap Issues Reports
Latest outage, problems and issue reports in social media:
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Maxime Dupré 🔨🥹
(@maximehugodupre) reported
@itzkarl_d @LeeMcDonaldDev If you use Heroku you will need to use another service to host emails 🤔 I'm using NameCheap and have not had any issues yet 💪
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area51.👽/
(@NetOpWibby) reported
@eskimo_dev @Namecheap @Porkbun Knew it was a matter of time before this Web2 shady **** happened over here.
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protest advocatus diaboli
(@iamjamesdamnit) reported
@Namecheap get your **** together. At least let us know your connection is down.
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Bob Hawkes
(@AGreatDomain) reported
@BrandAlready As well as Namecheap as mentioned, Porkbun, Dynadot and NameSilo I believe (renewal is expensive everywhere on this TLD). Also if have DCC membership they support it.
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The Shake
(@DotTheShake) reported
@NB_domains @Namecheap It does not support Handshake yet, but future integration is mentioned.
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Tochi
(@tochi_harrison) reported
@Namecheap The fact that I was not granted access to my account and you have failed to respond to my mail speaks bad of your company.
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Spencer Bradley
(@SpencerBradleyX) reported
@NathanBrodeur01 That's so wild. I'll contact namecheap support tmrw.
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Kọ́lápọ̀ IMAM 🇳🇬
(@PiousGeek) reported
Namecheap sending me reminders for domains I never used. Why you doing this to me 🌚
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BeeHive CyberSecurity
(@BeeHiveCyberSec) reported
@Adauchi6 @ProtonVPN @Namecheap Proton are fairly trustworthy guardians. Yes, more than likely if you do something god-awful on their services they’ll rat on you but otherwise, an option not yet shown untrustworthy.
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Christian Blavier 🎙️
(@cblavier) reported
@nutsmuggler I bought my domain on namecheap. Their email service is not great (cheap actually) but not free
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Gary E. Meyer
(@GaryEMeyer) reported
@Namecheap Like MILLIONS of others, @Rackspace has been hacked and all emails are down. Namecheap has my DNS that needs to be changed, but wants to send a confirmation email for me to log in-impossible. Then the only other way is a text to my business LANDLINE. BUSINESS IS DEAD
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MISFIT.YC
(@MisfitYachtClub) reported
Was Super Excited Bought A Website Domain, Paid For it All Less Than 14 HRS Ltr… @Namecheap Decides To Lock My Account For Suspicious Activity (All I did was buy domain) Now Im Locked Out Of My Account •NO RESPONSE FROM TEAM •LIVE CHAT CANT HELP ME @Namecheap WTF
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Tina Arnoldi
(@TinaArnoldi) reported
Consistently amazed at the support I received from @Namecheap. They answer my questions, don't read from a script, and don't talk to me like I'm stupid (even though sometimes I may be).
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Sufyan bin Uzayr
(@sufyanism) reported
@Namecheap I have some feedback about your quality of support; whom can I write to? Is there a contact point for Tier 2 or Tier 3 desk?
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00wasp00
(@00wasp001) reported
@UK_Daniel_Card @Namecheap Errrr you’re obvs wrong… I’ve seen the vpn ads… deffo keeps the hoodie bad guys out… if only businesses used these “vpn” and no one would ever get hacked ;)
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UIBIC
(@UIBICOffical) reported
Alrighty it seems like our web page is not loading because of an issue to do with @Namecheap we're going to contact them right now
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Buruma
(@burumanet) reported
@paperclover @Namecheap I had that marked on my calendar but must have missed it. Was out of the country for three weeks in October. Crap.
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Simon Newhouse
(@simon_newhouse) reported
@UK_Daniel_Card @Namecheap Or tor for that matter. I love how tor's documentation basically has a "don't do dumb ****" section.
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MarinMom
(@Emmanue08375905) reported
Domain Registration Service NameCheap Now Accepts Bitcoin Via BTCPay
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Sufyan bin Uzayr
(@sufyanism) reported
@mattdrussell I have some issues with Namecheap support; possible to help? :)
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Risenphoenix⚪
(@cieloblanco_) reported
@smartwebng Just started using smartweb last week... The customer service is unreal..instant chat >>> waiting hours for annoying namecheap email replies.. 🙌
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pastaMan
(@mhusnirizal) reported
Please take down this site @Namecheap support.financeweb[.]io tickets.bitseth[.]io support.defidomain[.]io #cryptoscam #seedstealer
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TBallin
(@0x4A757A) reported
@Namecheap You said it offered complete privacy, but the guy sat next to me on the train still managed to figure out my porn preferences... WTF @Namecheap you tricked me
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laurence
(@MajorKlint) reported
@Daliyan_ Namecheap is one of the cheapest website hosting service there is, it's fast and reliable. Bluehost is another affordable website hosting service there is. If you'd want me to expatiate on both and which is preferable, My DM is always open to you!
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Usman Latif
(@usman_latif) reported
@Namecheap I like everything about #NameCheap, but your domain validation feature has been broken for years. I love @Cloudflare for DNS management, and I always have to contact support to point domains to NC hosting. Kindly fix the TXT DNS validation.
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Will
(@willgivess) reported
@Artificialesta Now I feel like an idiot. Thank you. My MX records stayed intact. The domain is on Namecheap and the hosting is Vercel. MX is on vercel. I just can’t figure it out. One difference is I’m missing the google certification TXT record but the name is still verified by google
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Leo Weese 獅草地
(@LeoAW) reported
Quite shocked by how poor security is over at @EasyWP. A hosted wordpress blog was allegedly breached (and subsequently suspended), but @Namecheap isn't able to say when this happened, and they didn't notify the account owner (me). They show zero interest in investigating.
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𖡷 Tux - @tux@hachyderm.io 🏴🚩
(@NotThisTux) reported
@Namecheap only when it's illegal. So *ahem* never, because I'd never do anything illegal.
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J
(@0_1_0_1_0_0_0_0) reported
@Namecheap Was hosting phishing. It seems down now.
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Marc Lachapelle
(@MarcLachapelle) reported
@Namecheap @ciranews Sure. I will in a few secs. I directed my post to CIRA because bad actors are using many domain registrars.