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Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.
Problems in the last 24 hours
The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Namecheap. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Namecheap users through our website.
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Cloud Services (25%)
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Domains (25%)
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Web Tools (25%)
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E-mail (13%)
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Hosting (13%)
Live Outage Map
The most recent Namecheap outage reports came from the following cities:
City | Problem Type | Report Time |
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Hosting | ||
Web Tools | ||
Domains | ||
Domains | ||
Cloud Services |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Namecheap Issues Reports
Latest outage, problems and issue reports in social media:
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Shib Pixel Pups Official (@ShibPixelPups) reported
I saw a post on @reddit today about #ShibPixelPups on r/SHIBARMY and someone claimed that @Namecheap, our hosting provider, was a scam, and the post was taken down. For those who don’t know, NameCheap is one of the top domain registrars available…Google it.
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Juan José Ruiz (@jjrruiz) reported
@Namecheap This #malware issue was reported 2 days ago (Aug 9, 2022) and there is the ticket ID NBM-855-68330. I hope you understand it is a really urgent issue. So, would you mind helping us to disable these malware infrastructures, please?
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Namecheap.com (@Namecheap) reported
@notrobiot Hello! We would like to inform you that Namecheap is currently providing only registration services for the domain name in question. It means that we cannot take down the content hosted by a third party as we do not have access to servers where the content is actually located.
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Mohit (@Mohitanuj2) reported
Hello @Namecheap . I have 2 hostings on NC. many times i contacted you via chat support but did not receive satisfied response from females representatives, it seems they are irresponsible and don't have much technical knowledge. as compared to male representatives. pls improve.
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balaji (@balajisharathk1) reported
@Namecheap That domain is down already , these domains only active in USA day time
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Princess (@PrincessNwank) reported
@Namecheap Please kindly lift the suspension on account so the issue reported can be worked on, thanks Ticket ID is ZFU-917-31191
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Susie Erjavec Parker (@susie_parker) reported
@Namecheap hi, can you help with an email that’s not working
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Naija Blink (@blink_naija) reported
@Namecheap check out my support Ticket ID: PGA-571-32551 Please this getting too much for you guys
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Aaron Talley (@AaronTalleyFS) reported
@Namecheap is it impossible to talk to an actual customer service representative? Website is down and you all are doing nothing to fix it. Please fix asap or I will find a different hosting site.
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jᎾᎬ sᎥᎬᎶᏞᎬᏒ (@JoeSiegler) reported
@Namecheap You guys having billing problems now? Tried to register a domain, and I keep getting this error. CC and billing info 100% confirmed as accurate. ERROR OCCURRED WHILE DOING PAYMENT. PLEASE TRY AGAIN. Some internal error occurred while proceeding for selected payment.
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KingMarti (18+) (@KingMartiCam) reported
@crypt0natrix @santiagoitzcoat Namecheap allow adult content and are very good, havnt had any issues with them in the 3 years I have been using them.
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Omotunde Samson (@OmotundeSamson3) reported
@Namecheap I summit a ticket, please help me to see to the issue , it is urgent
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George Jopling (@georgejopling) reported
@ecpowellmusic @Namecheap Loading fine here Eric. Are you using a dedicated server or shared hosting? Checking the CPanel errors log might help. Have you recently updated any plugins or changed any configuration settings?
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Vonsassy/ | .eth | .com | .x (@vonsassyx) reported
@DomainDegen @PopDomains I bought my first domains from Go Daddy but after I discovered Namecheap I've never gone back. That's where I first saw handshake, but didn't really get where they fit in until more recently. It's good with they're doing.
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Mufasa (@TheEghosa) reported
@interserver should be one of the best hosting companies in this business. They go about their business with little hype and are very reliable with absolutely amazing customer support. It looks like my long-term romance with Namecheap is coming to an end soon!
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KingMarti (18+) (@KingMartiCam) reported
@Namecheap @crypt0natrix @santiagoitzcoat Interesting as I had a completely different answer from support before purchasing my hosting and they have looked at my site multiple times. Although I dont host adult content directly. Guess I'll be looking for a new host then. Thank you for the input.
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Panzerthecat (@tfsPanzerthecat) reported
@namecheap Please take down vcoinmining(.)com. This site is designed to phish bitcoin wallets.
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MkenyaDaima | Bongani🇿🇦 | Mamba 🇹🇿 | ₿ (@MkenyaMzi) reported
@Namecheap you are becoming the slowest in customer support i have a ticket which has not been resolved for the last one week and it has high priority status on your server i can share the ticket number too
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KingMarti (18+) (@KingMartiCam) reported
@Namecheap @crypt0natrix @santiagoitzcoat is there a page that lists out what is and isnt allowed? "it depends" is a horribly vague answer. Or would you recommend contacting pre-sales support with the site details to find the appropriate hosting package?
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ANIKA ♡̶ | OPEN now PREMIUM ACCOUNT PH 🫶 READ BIO (@anikaskatuajj09) reported
1 month subscription solo vpn -Vypr Vpn 45php -Namecheap 35php -Nord 65php -Turbo 45php -Surfshark 40php -auto hold or wipe but fast fix -legit and affordable prices HMU; @anikaskatuajj09 VOUCHES; #AnikaPrem
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K9 Protection (@BiggiesTake) reported
@Namecheap Nah, I'll let you guys figure out your problem with trying to market Stencil. I have no problems accessing my account. Good luck.
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NBregistry (@NBregistry) reported
The domain service.nfts was just registered on Namecheap.
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Miss (@metanhs) reported
@blueslesson This explains the error, I hope you it is resolved ASAP. My AFTERNIC Fast Transfers (via @Namecheap ) automatically deactivate a week to expiration if unrenewed. Attention: @afternic Fix this, create a tool that deactivates expired domains/ensure solid confirmation before payout.
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Kush (@kushari) reported
@interac @Namecheap found another interac scam website, please take down asap EtransCad1223 Dot CA
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Tim (@TazUk) reported
@Namecheap @FireStormFox1 @GoDaddy Finally managed to get a ticket raised - KJL-584-46944 is the number. I look forward to it being ignored like my ticket SQX-406-87879 opened 4-May-2019 and never updated by your team.
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Network Solutions (@netsolcares) reported
@Mitch_j @Namecheap @Mitch_j We are so sorry to see you leave and apologize for the inconvenience. If there is anything we can do to help please let us know.
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Matt Fiebach (@MattFiebach) reported
@icebergy_ I believe it’s as simple as pay or compromise a namecheap customer support agent
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Ahmet Alphan Sabancı (@ahmetasabanci) reported
@hondanhon Fwiw I’m using Namecheap for all the things since 2013 and never had an issue so far.
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Lisa (@Lisa6u8) reported
@Namecheap @acehomesng @Chude__ Close down that website.
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Eric C. Powell Music (@ecpowellmusic) reported
Okay. So left it alone last night. This morning the memory use is down from the 1GB max back to 300-400mb where it should be. Backup and restore working perfect. Live site working and backed up to development site. I just wish @Namecheap had told me to leave it alone yesterday.