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Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Namecheap. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Namecheap users through our website.
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Domains (67%)
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Cloud Services (33%)
Live Outage Map
The most recent Namecheap outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Paris |
Domains | |
 Guayaquil |
Cloud Services | |
 Zürich |
Domains | |
 Zionsville |
Hosting | |
| Lake Charles |
||
 Marinha Grande |
Domains |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Namecheap Issues Reports
Latest outage, problems and issue reports in social media:
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Kingskord
(@kingskord) reported
@Namecheap @AllureTakedowns i have a big issue with you suspending my domain, refusing refund and delaying my work. ticket # [#VZS-164-39196]: If you need me to cancel my service and go to @GoDaddy just say that. Let's fix this.
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Ronnie "That BEC Guy" Tokazowski
(@iHeartMalware) reported
Hey @OVHcloud. You're a big infrastructure provider that chronically ignores requests from #infosec. What is a good way to get ya'll to take down malicious domains? @Namecheap has you beat here as they take tweets and action them in about 20 minutes. Help make a better internet?
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Mohammed Daoudi
(@MIduoad) reported
@RefDaraf namecheap is the cheapest. The have good customer service too.
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Tanay PrabhuDesai | तनय प्रभु देसाई | 👨💻💉💉
(@tanayseven) reported
Hello @CloudflareHelp I tried to buy a domain on @Cloudflare and I could not use my Indian credit card even after deselecting the auto-renewal option. I ended up buying one from @Namecheap. Please fix it ASAP, else I'll have to move out my newly migrated domain from Cloudflare.
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CynthiaLabs
(@CynthiaAI_) reported
its a publicly used Cloud instance with many users and data in the terabytes. While we do have protection against malware & csam material, we simply cant always see any bad file the second it gets created. So @Namecheap can you please do us a favor and simply use the abuse mail?
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CJ Smith
(@GCSmithV) reported
@Namecheap is hosting down? Can’t access my site or control panel
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CynthiaLabs
(@CynthiaAI_) reported
@Namecheap Not trying to be rude but, I can totally see them increase when we get takedowns before anyone considers filing an abuse report to us first & when we literally had a suspension that got lifted as a "false flag" right after we opened a ticket. Maybe your system simply doesnt work
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Cemal ✪
(@uzakyolkaptani) reported
@namecheap trying to work properly again. I can see some problems fixed. Congrats!
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ClemsonWebDesign
(@ClemsonWeb) reported
@Atif__Shahab @AstraWP @Namecheap Really? I had the exact opposite experience. Horrible support. My experience was installing a SSL on a basic managed plan. It was like they made it really hard intentionally to upcharge you for the next tier of hosting, that of course included a automatic SSL generation feature.
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Master of StableKyle
(@KyleSGibson) reported
@wfaler wtf thought this was nameCHEAP bruh
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Kingskord
(@kingskord) reported
@Namecheap i have a big issue with you suspending my domain, refusing refund and delaying my work. ticket # [#VZS-164-39196]: If you need me to cancel my service and go to @GoDaddy just say that. Let's fix this.
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Joshua Kuton 🕊️
(@joshuakuton) reported
Me and Namecheap dey always get issue. Be like say na my card this time. I don tire.
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John Kirker
(@jkirker) reported
@NamecheapCEO Two hours in with support @namecheap, a company near and dear that I've been using for decades. Trying to figure out if this was an internal update/error or a security breach. I had not logged in since June 5 yet nameservers were updated yesterday. Nobody else has access.
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Kingskord
(@kingskord) reported
@Namecheap i have a big issue with you suspending my domain, refusing refund and delaying my work. ticket # [#VZS-164-39196]: If you need me to cancel my service and go to @GoDaddy just say that. Let's fix this.
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johnnywu/
(@namerjohnnywu) reported
I hope @NamebaseHQ and @Namecheap do not put out some statement trying to paint me in a negative light. They have me their full support up until today. If they DO put out something negative, then yet another reason $HNS will fail. No one can be trusted.
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GalacticB69
(@GalacticB69) reported
@CynthiaAI_ @Namecheap @Namecheap Yo so if I wanted to take down any website you guys have registered all I have to do is file a complaint? Y’all won’t even check? **** I just might automate the process with web crawling.
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Rob Beretics
(@RobBeretics) reported
@Namecheap so pissed I thought it had privacy protection. Purchased domain and a day later already getting BS spam calls. WTF
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Crashtest.
(@cr4shtest) reported
@Namecheap can you also takedown his other scam domain ? (this one will **** his card looter) trvailosnd.]com url example :
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David Baird-Parker
(@dbp77) reported
@Namecheap Thanks for sorting. There are just lots of domains being created that look a bit like big companies such as couriers and banks. How can that be stopped at source? It's not your fault that the hackers are using your service to set up fraud attempts
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Mohammed Daoudi
(@MIduoad) reported
@RefDaraf I've never bought a .ma domain name but for .com, .net ... you can use Namecheap or Cloudflare.
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johnnywu/
(@JayWuzer) reported
@Namecheap @NamecheapCEO @williamxnguyen Wait wtf, why does it take up to 20 days for the domain to land in my account??? 20 days is AGES!!!
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Elion
(@stygianjohndoe) reported
@soyesoul I moved to namecheap. WhoGoHost server speed has been poor
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🎏Glitch
(@glitch) reported
@PhishedMe @Namecheap Hi there - we've taken action on the project commented in the code there. If you can elaborate on why our "support sucks" we'd appreciate it - are you having issues with our help center?
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v1xingyue/
(@v1xingyue) reported
@namerjohnnywu @NamebaseHQ @Namecheap I still have one problem. What if namebase does not provide user’s hns or name transaction. As we know namebase can control every hns name which is bought from namebase. Is it possible to make a tool can transfer all assets to user’s own wallet .
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Kingskord
(@kingskord) reported
@AllureTakedowns @Namecheap i have a big issue with you suspending my domain, refusing refund and delaying my work. ticket # [#VZS-164-39196]: If you need me to cancel my service and go to @GoDaddy just say that. Let's fix this.
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Ian Campbell
(@neurovagrant) reported
Never to be outdone in taking money from shady people, @Namecheap is the registrar and host for reset-password[.]info which will only be used for good, I bet they promised.
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Joshua Kuton 🕊️
(@joshuakuton) reported
@Namecheap You are on Twitter? Wow! No no, we already communicated... You said you can't help any further from your mail So looking into the options you gave me. Can't renew my account Even when I have funds in my card, it's saying insufficient. Let me just do the options given. Thanks
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BanhammersWrath
(@BanhammersWrath) reported
It is interesting that @Namecheap allows someone to just operate this service out in the open when it's clearly designed to be used by bad actors to manage compromised systems/crypto mining bots.
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Anti.fish Reports
(@antifishreports) reported
@glitch @PhishedMe @Namecheap Your email support takes several days to reply, and by the time you guys take malicious projects down, a lot of people will have fallen for scam. You guys should look into monitoring key words in your project names like "verify", "discord", "dyno" etc, as those are big targets.
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Fawn | Skincare Stacy
(@BowTiedFawn) reported
Hi dumb question, will delet soon I’ve been waiting for a domain to transfer from namecheap to Wordpress for over a week Besides reach out to customer service at namecheap, wat do?