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Namecheap status: hosting issues and outage reports

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Full Outage Map

Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.

Problems in the last 24 hours

The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Namecheap. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Namecheap users through our website.

  • 36% E-mail (36%)
  • 27% Hosting (27%)
  • 18% Cloud Services (18%)
  • 18% Domains (18%)

Live Outage Map

The most recent Namecheap outage reports came from the following cities:

CityProblem TypeReport Time
Township of Evan Cloud Services 11 days ago
Chhindwāra Domains 25 days ago
Panamá E-mail 1 month ago
Cochabamba Domains 1 month ago
Cochabamba E-mail 1 month ago
Bogotá E-mail 1 month ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Namecheap Issues Reports

Latest outage, problems and issue reports in social media:

  • a_shimanski
    Artyom Shimanski (@a_shimanski) reported

    @appdevbyamitesh @Namecheap their Phoenix datacenter lost cooling, so they shut servers down to protect the hardware. domains, hosting and email all went with it. business email was down most of the day

  • daveying99
    David Haddad (@daveying99) reported

    @levelsio @Cloudflare Easy decision. Only thing I would like more is domain favoriting (considering buying) and more tld support (namecheap has more and godaddy much more)

  • wbvend
    Adie (@wbvend) reported

    @levelsio @Cloudflare My agent can buy on Namecheap API without issues Then goes on to build + deploy on the VPS everything is very easy now I also have expired domain hunter which pulls down then checks on DataforSEO 🎉🥳

  • mildlysupreme
    Mildlysupreme (@mildlysupreme) reported

    @Namecheap @Cloudflare unfortunately namecheap's web app is so ridiculously slow on top of the price hikes.. this is going to take a while

  • Doctorant2022
    CreativeCoder (@Doctorant2022) reported

    @Namecheap What's happening with your support? It has become completely useless and a waste of time! Every chat with a support agent feels like the agent just want to milk the maximum time he can from the conversation without offering anything of value!

  • P4X_real
    Generalissimo P4X (@P4X_real) reported

    @UK_Daniel_Card See they had disaster recovery and their compliance standards said it had to be at a separate site. So they likely figured well, upstairs on the second floor is *basically* another site, I mean it’s a different location altogether, one has one set of coordinates and the other another. Besides their data centers are SOCII compliant meaning they have *environmental and power redundancy* because they care. Mostly they care about looking like they care though. Auditors came by, but they mostly had beers and didn’t give a ****, see they’re incentivized to not give a **** because a clean audit means they’ll be hired again. they’re totally independent, but the beers were good and their business depends on the one massive client. They of course made note of the DR situation, but namecheap accepted the risk by signing a paper and pinky swearing it would totally be fixed soonish at some point probably. This is my literal experience with compliance audits. They’re a joke. The bit about namecheap only using SOCII compliant data centers is real btw. So what happened? An abundant lack of competence.

  • damian_codes
    King Damian ♤ (@damian_codes) reported

    At this point, I think Namecheap is rage baiting me o. Wtf 🥴 I’ve searched for over 50 names with dot com, and I keep getting “taken”, “registered since **** “ And when I visit those url, it’s 404. No website for them but it’s taken. How 😭 Is it coincidence that people have thought of these names too or something is broken somewhere?

  • NameBio
    NameBio (@NameBio) reported

    Sales With History 📈 BestDiscounts․com sold for $4,550 at GoDaddy - up from $898 in January 2017 at NameJet. 📈 EliteOps․com sold for $7,902 at GoDaddy - up from $5,256 in November 2013 at Afternic. 📈 BabyBio․com sold for $3,150 at GoDaddy - up from $2,000 in September 2011 at Afternic. 📉 Faceless․io sold for $502 at Namecheap - down from $9,699 in December 2022 at Sedo. 📉 HFF․org sold for $425 at Namecheap - down from $10,000 in March 2014 at Sedo. Yesterday's Word Cloud + TLD Breakdown 👇

  • NestFrog
    NestFrog (@NestFrog) reported

    @Namecheap ssl reseller api service still not work

  • oscargaske
    oscar (@oscargaske) reported

    @RiverKhan I've used namecheap for a while and their UI is definitely ****, butttt if it's that bad why not switch to Vercel/something prettier?

  • Lanetti
    Alexis Lanetti (@Lanetti) reported

    @andyyen Same issue as namecheap?

  • KCG3D
    Kevin Guaman (@KCG3D) reported

    i genuinely did not get the "hype" for this AI assistant called Instinct. if you have Codex or Claude, you can technically do everything it does. BUT, the problem is you need to download an app to your machine, make sure you got data/wi-fi, ask Computer Use to get it done, etc. Instinct just turned off auto renewal in Namecheap for a website for me. my first WOW moment was that it has it's own Vault, asked me for my password (like 1Password) and just got **** done for me. i don't know if i fully trust it yet, but it got it done over iMessage, accurately, in less than a minute, and sent a screenshot.

  • jbzale
    Jb (@jbzale) reported

    @fytagee @Porkbun porkbun is better in the way that they nuke the entire account when a phishing domain is detected sinec bad actors normally register multiple domains in the same account compared to namecheap who only takes down that domain.

  • Victual_Bro
    VictualBro (@Victual_Bro) reported

    @Namecheap Privateemail down... not like I have work to do or anything.

  • buildAgoat
    Build A Goat (@buildAgoat) reported

    @Namecheap @NamecheapCEO after the Private Email / Jellyfish backend upgrade, my outbound mail is landing in Gmail spam even though SPF, DKIM, and DMARC all pass. Looks like shared outbound reputation on the new path. Can someone from PE support look into deliverability? Happy to DM details.

  • xanthirus
    S️im Fleshulator (@xanthirus) reported

    @DecrepitProwl If you switch to namecheap you can get the email service much cheaper and renting a vps for your web hosting yourself would also be much cheaper, would just take a little more work to set up. I haven't checked out the site, but if you are just hosting photography you can get away with a lot less.

  • ss0x00
    Shriyans Sudhi (@ss0x00) reported

    @hahwul I use @Porkbun and namecheap - I had a few billing issues with cloudflare (none of the payment methods worked)

  • harunosakuraka
    SakuraAAH (@harunosakuraka) reported

    @Porkbun @spaceship @Namecheap 5/ The India Payment Problem 🇮🇳 Most top developer-recommended platforms (like Porkbun or Spaceship) offer great pricing but don't support native UPI. If your debit card lacks international enabling, your purchase will instantly fail. Don't let that stall your launch! Platforms that actually support UPI to lock down your name instantly: • GoDaddy India: Massive support for UPI, great initial promos, but watch out for intense checkout up-sells! • Hostinger India: Highly reliable local billing, excellent speeds, and clean UPI QR codes at checkout.

  • TopShelfNames
    Top Shelf Names (@TopShelfNames) reported

    Spaceship seems to have rewritten everything from the ground up except for the domain search function which is arguably the most important feature, and the worst part about Namecheap. I may be alone here, but I find Beast Mode insufferable.

  • alexeidos
    Alessandro Bogliari (@alexeidos) reported

    @Namecheap someone is impersonating our company using a domain that is very similar to ours. They are scamming influencers while using our company name. I reported this to your abuse team 7 days ago. no response. Can someone get back to us ASAP and take this domain down?

  • jai_ozzie
    Jai (@jai_ozzie) reported

    During the outage, emails were inaccessible and external senders received bounce-backs. I tested from Gmail and Yahoo. A client also received a bounce-back. Namecheap’s CEO @HilanKlein publicly acknowledged the email outage and said affected emails may be delayed. 2/4

  • jai_ozzie
    Jai (@jai_ozzie) reported

    @NamecheapCEO 14+ hours of business email disruption. Emails bounced. Business impacted. Namecheap’s compensation? $10. Yes, $10. Does @Namecheap seriously believe this demonstrates accountability to a small business after a major infrastructure outage?

  • mmdhsrc
    mmdhsrc (@mmdhsrc) reported

    @Namecheap Namecheap is a truly terrible company. They charged me for the PrivateSSL service which is part of a hosting plan I was planning to cancel before the billing date. When I asked for a refund, they said the charge was non-refundable. It’s a rip-off.

  • jrya7
    Ryan (@jrya7) reported

    @TimAllard @Railway The day I finally shipped my first app was the day namecheap went down 🥲

  • mrrrdaisy
    MrrrDaisy (@mrrrdaisy) reported

    Does @Namecheap have plans to reimburse its users for the loss or it’s just gonna be one of those we don’t care customer service? Cos there was no announcement, no update. Nothing at all.

  • DonMAGA2024
    Don MAGA (@DonMAGA2024) reported

    @TwistedFocus99 @Namecheap Cost effective. And mostly stable with responsive customer support. While we've had systems issues before, this was a major **** up.

  • NevillAmanda
    Amanda Nevill (@NevillAmanda) reported

    @Gun4aaaz @Namecheap I have been told the new private email doesn’t YET work for tablets and other..I have the same problem working from an iPad Pro. Can’t get any answer as to when it will be fixed or even IF IT WILL BE FIXED

  • Sesy_Agency
    Sesy Ai (@Sesy_Agency) reported

    @mzeeshan00 The support team fixed my server @Namecheap @NamecheapCEO

  • jai_ozzie
    Jai (@jai_ozzie) reported

    3/3 Unfortunately, Namecheap’s response has been to minimise the impact, hide behind what its systems recorded, and offer a token $10 credit. @NamecheapCEO — is this genuinely the level of accountability you believe Namecheap should demonstrate after a major outage?

  • AchillesCreed
    Hunter of Cyclops (@AchillesCreed) reported

    Hello @Namecheap, I’m unable to send or receive emails at the moment, and I’m not sure what the issue is. Please could you help me resolve this? Thank you.