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Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Namecheap. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Namecheap users through our website.
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Domains (40%)
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Web Tools (30%)
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E-mail (10%)
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Cloud Services (10%)
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Hosting (10%)
Live Outage Map
The most recent Namecheap outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Paris |
Domains | |
 Guayaquil |
Cloud Services | |
 Zürich |
Domains | |
 Zionsville |
Hosting | |
| Lake Charles |
||
 Marinha Grande |
Domains |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Namecheap Issues Reports
Latest outage, problems and issue reports in social media:
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Mikhail
(@m16vie) reported
Insane amount of mental hoop jumping and outright lies in @theo’s latest video to pretend that Namecheap is the bad guy Literal cultist behaviour to defend a “founder” who stole a trademark to capitalize on, lost in court, tried bs loopholes, threatened twitter drama, sued Namecheap via improper plaintiff and still got a tro (not a win), got sued back and proceeded to stir up twitter drama full of arrogant lies
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Steven Thrasher
(@StevenThrasher) reported
@snigdhasur @Namecheap @snigdhasur was this a solvable customer service issue, or does this remain in court?
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𝒟𝑒𝓇𝑒𝓀
(@derkolstad) reported
@namecheapceo123 Happy Namecheap customer here! And why I believe GoDaddy stock is down 54% in the last year and has flatlined over the last 2 years: I call this the “GoDaddy dilemma” > doesn’t have 1 killer product > increasingly large product suite, but *stagnant/decreasing* individual quality low quality + low switching costs = decreasing ARPU + increasing churn The “less, but better” philosophy tends to win longterm (Dyson, Apple, In-N-Out, etc) All of the above + poorly orchestrated acquisitions (i.e. Afternic, Dan, etc.) is a nightmare for customers.
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Zach
(@zachbuilds) reported
@nodvex Namecheap is good, but Cloudflare isn’t bad either. GoDaddy is overpriced and outdated.
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Antony Holland
(@antonyemholland) reported
@nodvex Namecheap, years ago never left.
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SKK Java ☕️
(@SKKjava) reported
@ImperiumFirst Yeah they're trying to acquire everything rn. It's a shame they already got to namecheap the domain servicer. ****'s way more expensive now. They're moving in and killing everything that matters.
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faizan khan
(@faizan10114) reported
@Namecheap @drkcsm dang, I have like 6 domains on namecheap, would not want to run into this issue, to publicly ask for help.
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Edward Pan
(@dignitydomains) reported
@Yibecoder actually before UD run $5 campaign, I used spaceship, namecheap and z .com, this **** happened too sometime, it looks like a rule setting on registrar, enable/disable sometime. yes, an hour is too long, the moment I see available to register, hesitate for 5 min, the name is gone.
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Hiei
(@yusukehaku) reported
@Shivam25mishra Never buy a domain from Namecheap. Their name itself defines their service. Better go for cloudfare or hostinger
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Fabian Schierz
(@fabianschierz) reported
@nodvex Cloudflare, hands down. I only use Namecheap or GoDaddy if Cloudflare doesn't support the extension.
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Paul Petritsch
(@PaulPetritsch) reported
@Shpigford We are happy with namecheap. Ux/ui is horrible but customer service best of its kind, and that feels infinitely more important when choosing a registrar than design
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CD: 4L, 1-word, AI, Robotics
(@CentralDomain) reported
@Name__Groove @namecheapceo123 @Namecheap The accounts of buyers at Spaceship that make offers, agreed to pay, and then never do, should also have penalties. I've had 4 within 4 weeks.
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Irsyad
(@Irsyad1314867) reported
@AskPayPal My account has been permanently deactivated, I only received payments from domain sales on the Namecheap marketplace, I don't know what I did wrong, how can I fix this?
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CD: 4L, 1-word, AI, Robotics
(@CentralDomain) reported
@Name__Groove @namecheapceo123 @Namecheap French person asked question about payment to the transfer agent, after agreement was made, and never paid the small 1900 payment. The Canadian woman that offered 1500 never made any comment, transaction canceled after 4 days. US guy was unhinged, even deleted his social media.
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🥤That WordPress Guy
(@jiggydey4you) reported
.@Hostinger has the worst support ever. Namecheap will forever be great.
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Anian ⧎
(@TakiTajwar17) reported
While setting things up for my SaaS, I ran into something interesting. The domain I wanted included the word “visa" and the registrar (both @Namecheap and @GoDaddy) straight up blocked me from buying it. No checkout. No explanation. Just restricted. At first, it felt confusing because the name was very obvious about what the product does, and it had nothing to do with the payments company. But apparently, domains with certain keywords get auto-flagged. I had to manually reach out to support, explain what I’m building, how it’s used, and that it’s not affiliated with any big brand. After a review, they finally approved it, and I was able to purchase it. Small thing, but a good reminder that even “simple” micro-SaaS ideas come with unexpected friction. You don’t see this stuff in launch threads. Anyway, moving forward with visa*************.com (launching soon!!!)
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┣▇ 𝐏𝐚𝐜𝐢𝐧𝐨™ | 𝐓𝐡𝐞𝐓𝐡𝐢𝐫𝐝𝐄𝐲𝐞™ ▇═─ 💦
(@pppppacino) reported
@NamecheapCEO Hi Hillan, I am requesting an executive escalation for a documented Namecheap incident. This matter is already with law enforcement and under active review. I want to give Namecheap a final chance to resolve it directly before it escalates further. I previously worked with attorney Brown via support, but communication stopped. The full timeline and evidence pack are ready. Who is the correct escalation owner to route this for immediate final review and resolution
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Apoorv Darshan
(@apoorvdarshan) reported
@Namecheap man, i like your instant replies and customer service, who ever is tweeting this deserves a raise 🫡
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PaulieG 🎗 ⭐19⭐6
(@pauliegtweets) reported
@asharoraa @snigdhasur @Namecheap No way will Godaddy flout a court decision on your behalf. And people with high-value domains on GoDaddy would tell you never to use them. This is a trademark infringement case, handled under WIPO process, read the ToS and stop giving bad advice
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pahaleprofit
(@pahaleprofit) reported
@Namecheap What can you do after 4 years? You even suspended my account within a month of me paying for the whole year, saying I was using Yandex mail service, which goes against your policy, all because of poor support from your Ukrainian team. When I asked for a refund, you denied it.
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mdgrkb
(@mdgrkb) reported
@namecheapceo123 @GoDaddy technical support is awful, @Namecheap support is outstanding!
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pahaleprofit
(@pahaleprofit) reported
@Namecheap What can you do after 4 years? You even suspended my account within a month of me paying for the whole year, saying I was using Yandex mail service, which goes against your policy, all because of you support for Ukrainian. When I asked for a refund, you denied it.
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Richard Kirkendall
(@namecheapceo123) reported
@CentralDomain @Name__Groove @Namecheap I misunderstood, 99% of these people that make fake bids are first time users and never come back. Sorry about that.
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Aaron Pardes
(@aaronpardes) reported
@Shpigford @Namecheap I dealt with the same situation a couple of years ago. Embarrassingly bad UX.
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Cemal Coban
(@uzakyolkaptani) reported
Hey @Namecheap, please be noticed. Most of your support team members spending 10 minutes for to read my chat with Suzy. I am telling to support agent I am here I will tell to you quickly. They are waiting 10 minutes. After happening usually same thing. I am transfering chat to representative person. Than other person coming and I am waiting 10 minutes more for again they are reading last chat. Stop reading latest chat. Ask direct to client and get action quickly.
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Namecheap.com
(@Namecheap) reported
@toyinvoldo Hi! Currently, due to technical limitations at Namecheap, we do not support .NG domain names.
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CD: 4L, 1-word, AI, Robotics
(@CentralDomain) reported
@namecheapceo123 @Name__Groove @Namecheap I don't think that is the way to treat a client that went all-in in your company, that not only transferred thousands of domains, is promoting your company to dozens of thousands every week on my domains, and bringing external transactions there too as I just made and more soon.
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Armagu3don
(@Armagu3don) reported
@justbyte_ Never use Hostinger but with Namecheap, you can do everything
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Helder Perez
(@helderbuilds) reported
@nodvex Namecheap for me. Been using them for years and never had issues
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CD: 4L, 1-word, AI, Robotics
(@CentralDomain) reported
@Name__Groove @namecheapceo123 @Namecheap French person asked question about payment to the transfer agent, after agreement was made, and never paid the small 1900 payment. The Canadian woman that offered 1500 never made any comment, transaction canceled after 4 days. US guy was unhinged, even deleted social media posts.