Is Namecheap down?
Some problems detected
Users are reporting problems related to: web tools, domains and e-mail.
Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
January 04: Problems at Namecheap
Namecheap is having issues since 03:00 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Namecheap users through our website.
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Web Tools (50%)
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Domains (25%)
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E-mail (13%)
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Hosting (13%)
Live Outage Map
The most recent Namecheap outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Zionsville |
Hosting | |
| Lake Charles |
||
 Marinha Grande |
Domains | |
 Bengaluru |
Domains | |
 Torrejón de Ardoz |
Web Tools | |
| San Francisco |
Web Tools |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Namecheap Issues Reports
Latest outage, problems and issue reports in social media:
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Gideon Mariochukwu
(@GrowwithMario) reported
What's even happening to @Namecheap Customer support which use to be the best part of your services is no more, the chat sign at the bottom right keeps loading forever. I have been trying to buy some domain, noway. Keeps saying insufficient fund. Tried using PayPal yet
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Dlshad
(@dlshadothman) reported
enough evidences to investigate the case, even @ICANN is aware of the incident and the damage it might cause, yet @Namecheap is not responding or cooperating at any level. I have never seen a careless company or customer support like this! You are in the DNS business this is your
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Classic Ӿ
(@Routine_Level) reported
@Namecheap Hi, I been using your service for a while, noticed you are accepting cryptocurrencies. But missing the #1 crypto for payments called #Nano $XNO... Please list it! Let us fund account with feeless & instant coin. #acceptnano!
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Adele Buck
(@_AdeleBuck) reported
@Namecheap This was a conversation that should have taken 10-30 minutes. But the support person went to "look into" things and would come back with no specifics - just links to help articles. I'm a librarian. I can google just fine. What I needed was specific support.
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Pavel Ciorici
(@ciorici) reported
In the end, I closed that G Suite account and instead used the email service provided by the domain registrant (Namecheap). I also closed my Mailchimp account and migrated to a different provider because it was unacceptable to suspend an account and stop all running automations.
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Jack Perry
(@MT7JPJack) reported
@malwrhunterteam @Namecheap is the host, again. Very poor choice.
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Adele Buck
(@_AdeleBuck) reported
@Namecheap I've already got my SSL from Sectigo. The issue was NOT THAT. THE ISSUE WAS IT TOOK 2.5 HOURS FOR ME TO GET THE INFORMATION I NEEDED TO UPDATE MY CPANEL.
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josie 🇸🇻
(@josibake) reported
@Namecheap @gr0kch8n worked great! big +1 for using @BtcpayServer ! i would strongly encourage you to support bitcoin payments over lightning (which can also be done with btcpay)
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fck twdder
(@bugfishbugfish) reported
@Namecheap Here’s an idea: do something about the scammers behind this phone number: +354.4212434. Google it to see the hundreds/thousands of complaints about scams linked to YOUR service.
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Ruby Hinchliffe
(@rubyhinchliffe) reported
@Namecheap @MarkTaber_FII @thenutmegteam Could you confirm when, or if, Nutmeg contacted you about this URL? And if so, why it took so long to take down?
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Emiliano Carlesi
(@ecarlesi) reported
Possible threat on hxxps://tbz[.]wtf #namecheap
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fck twdder
(@bugfishbugfish) reported
@Namecheap Here’s an idea: do something about the scammers behind this phone number: +354.4212434. Google it to see the hundreds/thousands of complaints about scams linked to YOUR service.
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A College Drop Out
(@EpicCollegeFail) reported
@app_cortex @butterflyproto @0xPolygon man just type **** up on namecheap and buy 20 cheap *** domains. if your product is any good the domain will look genius in hindsight
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fck twdder
(@bugfishbugfish) reported
@Namecheap Phishing, Malware, Scams, SMS Spam. All coming from an outfit using your service. Registrant phone is +354.4212434. Been going on for a year. Do something.
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@Cochranecasting
(@cochranecasting) reported
@Namecheap Yes and they bought a domain from your site. Please see DM for High level matter The website needs to be shut down immediately
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Emily
(@emily_wk) reported
@namecheap My last name has a hyphen in it and your payment system tells me that it’s invalid, forcing me to put INCORRECT INFO in. Gross. Fix it.
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OPEN
(@nlspremaccount) reported
VPN PREMIUMS: VYPR ↬ solo | 1 month ⁞ ₱ 30 ↬ shared | 1 month ⁞ ₱ 18 NAMECHEAP ↬ 1 month ⁞ ₱ 15 ↬ 3 months ⁞ ₱ 22 ↬ 12 months ⁞ ₱ 45 WINDSCRIBE ↬ 10gb ⁞ ₱ 15 ↬ 20gb ⁞ ₱ 22 ⌦ no to rush service
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Emily
(@emily_wk) reported
@Namecheap To be clear, it is my legal name and it is the name on my credit card. You are forcing me to enter incorrect information for my billing information. Frankly, the error message is rude as well. My last name is not invalid. Your system is.
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ayudig
(@edulapmx) reported
@Namecheap uix sucks, worst website domains ever,
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horstmann
(@horstmannmatt) reported
Hi @ScammerPayback @JimBrowning11 can you help me taking down 2 urls, that are phishing people, I tried to contact @Namecheap but still up :/
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jack!
(@JackNotOld) reported
@Namecheap @0xSharp So $70 a year? That’s not bad
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Paul Poulsen
(@PaulPoulsen) reported
@Namecheap Is there an ETA on the return of live chat support? The support staff is super supportive via email but 6+ hours for a response makes troubleshooting impossible.
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Ruby Hinchliffe
(@rubyhinchliffe) reported
Update: Nutmeg emailed Namecheap at 17:55 on 10 Jan to take the URL down (have seen the email). Namecheap took the clone site down after midday today
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Nicolas Dorier
(@NicolasDorier) reported
@pavlenex @Namecheap I am surprised by the ridiculous number they process. Wtf
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Emiliano Carlesi
(@ecarlesi) reported
Threat on hxxps://redseedinc[.]online/Login[.]zip #phishing #opendir #namecheap
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Adele Buck
(@_AdeleBuck) reported
Ye GODS, @Namecheap - your customer support used to be decent. Now I'm getting someone who doesn't seem to know anything except how to provide me with articles I've already read. FOR TWO BLOODY HOURS.
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micham
(@micham) reported
@MischaProjects Well, this Iceland WHOIS data is namecheap's "privacy protection" service. Maybe you could reach out to their abuse desk.
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Olawale Agboola | OLEA
(@theAgboolawale) reported
@Namecheap Yes I can't seem to figure my way around it. I sent you a dm already where I stated the exactly issue I want to resolve. Kindly check. Thanks
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Veronica Mars
(@veroicone) reported
Name has been registered! My host was able to do it for me (I love Namecheap), but said it may take up to 5 days because there was a little issue. But should hear something next week. This means I can do some designing until then :)
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James 👉🏻 😷
(@cleatsandcode) reported
Cheers to all who recommended namecheap for domains. Tried to update Whois info on @tsohost but I can’t as there isn’t a ‘I agree’ field which is mandatory. Support recommend trying a diff browser. Tried chrome and ff. if that doesn’t work then it’s their ****** ui. Clear winner.