Namecheap status: hosting issues and outage reports
Problems detected
Users are reporting problems related to: hosting, e-mail and domains.
Full Outage Map
Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.
Problems in the last 24 hours
The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
August 14: Problems at Namecheap
Namecheap is having issues since 08:40 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Namecheap users through our website.
- Hosting (35%)
- E-mail (31%)
- Domains (23%)
- Cloud Services (12%)
Live Outage Map
The most recent Namecheap outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Panamá
|
6 hours ago | |
 Cochabamba
|
Domains | 9 hours ago |
|
Cochabamba
|
12 hours ago | |
 Bogotá
|
12 hours ago | |
 Ciudad Jardín
|
14 hours ago | |
 Lima
|
Hosting | 14 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Namecheap Issues Reports
Latest outage, problems and issue reports in social media:
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Gary Jones (@garyjones_trans) reported@Namecheap Well, still down and it's been a whole day...every minute of every hour you are losing your customers 1 by 1...I'm the one leaving at 845pm...godaddy here I come
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NiSHAT (@rednishat) reportedSo @Namecheap is down, their sister concern @spaceship is down to because its use the same data centre... I use spaceship shared hosting... There go all my sites now down And i had to login their dashboard to learn this after couldn't access my sites...no email no communication 🫠
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NHL Nation (@NHLNationDotCom) reported@bhartzer @Namecheap DNS doesn't matter when your web host is down for hours. majority of my domains have transferred/renew to CF over the last year when they come close to yearly renewal as CF is several dollars cheaper. But sites are still down for 12 hours now due to how badly NC dropped the ball
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Melody D YouTube girl (@Mel_d_Designer) reported@Akpanthankgod_ Wait oo is namecheap still down My sales page is working but i turned off my ads cos they have been performing poorly this week
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X Space (@spacesX247) reportedI almost bought services from them 3 days ago. Namecheap says We're currently experiencing service disruptions due to a power outage affecting our datacenter in Phoenix. We're sorry for the disruption this is causing. Our team is working to restore services as soon as possible. We'll keep you updated.
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The Anarchist Gamebook (@anarchygamebook) reportedDear @Namecheap, You have officially **** the bed catastrophically. How many hours has it been? I'm being serious. I want you to type out how many hours it's been. Sincerely, ******* Furious
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./ivan (@sloaxleak) reported@a_shimanski @Namecheap @Cloudflare Haha. Or just pay for a reliable email service: Google Workspace, Microsoft 365, or a Proton subscription with a custom domain. There are options. I love Cloudflare, but not everything needs to be solved by them
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1000x (@djomla1000x) reported@bhartzer @Namecheap yeah as soon as i get access to my dashboard i am migrating to a REAL hosting company. for namecheap to be down this long as a small business owner I AM FURIOUS. They will ROT and deserve to ROT after today
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Chilam Balam 🚴🏾 (@Chilambam) reported@bhartzer @Namecheap Yes, and never host your website with your domain registrar.
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Toheeb Yusuf (@TByusuff) reported@Akpanthankgod_ @victorydchair Namecheap wey inject all my websites with virus in 2024 then asked me to pay for a plugin to clear it.. Deleted everything. And moved to Hostmaria No problems since then
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Michael Simons (@MickySimonz) reported@DevinKofsky @Namecheap The first thing I did when a client informed me he's unable to access his contact us page is that I went to the Namecheap site to log in just in case I need to fix something on the client's website. When I saw the issue on their homepage I just knew that there's a big problem 😱
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Jose Botella (@josebotellafilm) reported@Namecheap Three different email accounts from three different brands have been down all day. When is this going to be fixed?
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badr (@badrDev_) reported@mrrrdaisy @Namecheap I understand that it shows progress, but that is not the point. After hours of downtime, our customer-facing systems are still unavailable and our clients are complaining to us—not to Namecheap. A provider of this scale should have redundancy and failover measures to prevent one datacenter incident from causing such a prolonged outage.
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Sumit Kumar (@Sumit27191) reported@Namecheap We’re still unable to access our website, and none of our platforms are working. Everything is down, and this is having a serious impact on our business. Our clients are getting frustrated and losing patience because they can’t access the services they depend on.
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TasticSilver(☕) (@TasticSilver) reported@Namecheap - been over 5 hours, and still no access to cPanel or Email. Live chat is completely unresponsive. I see the most recent update, but there's still nothing happening. Someone help me.
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badr (@badrDev_) reported@mrrrdaisy @Namecheap The Namecheap website being back online does not solve our problem. What matters is restoring customer hosting services. Our systems are still down, our clients are already complaining, and our business is being affected. We need our services restored—not just the official website.
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TEJ (@sartejt) reported@NamecheapCEO Moving all my domains to Cloudflare. 10+ year customer with Namecheap but this is the final straw. Sayonara.
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Wisdom Uche Ijika (@ceotokentoolhub) reportedWell done to @namecheap and @namecheapceo for restoring services after the Phoenix datacenter power and cooling failure. Please publish the RCA, build cross-region failover, and isolate support/status systems. One facility must never take the entire platform down again.
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Laziest of Dans (@LaziestofDans) reportedMy email has been down all day because the A/C went out at the @Namecheap data center. I’m glad I don’t have a website that I need to run my business. That would really suck. Apparently redundancy is not in there vocabulary.
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Lauren (@Lorncat) reported@NamecheapCEO Should my team go to the office tomorrow yes or no? Namecheap isn’t giving me an answer. Server is still down. Do we close indefinitely?
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Martin Guay (@MartinGuayOTT) reported@NamecheapCEO Namecheap messed up, but crying about lost ad spend while running your entire business on a budget shared host with zero failover plan is on you. Disaster recovery isn't optional. If one vendor going down tanks your revenue, you failed your own business. #fafo
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Eng. Yazan Abbasi, PhD. (@abbasi_yazan) reported@Namecheap I think we should seriously find an alternative to this company. The silence and gaslighting are unbelievable. In my 20+ years in IT, I’ve never experienced such an infrastructure fiasco and poor crisis management. Absolutely unacceptable.
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Oyeleye Stephen (@Bewithdammy) reported@NamecheapCEO Hi @NamecheapCEO it’s been over the time you’ve stated, our business are down due to the downtime from namecheap, we need your service back up as soon as possible to resume our operation. This has cost us a lot already and we don’t want this continue. Kindly do something about this. Thanks
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Bill Hartzer (@bhartzer) reported@BeardedDale @Namecheap They could fail, but can be dealt with. For example, if you have access to the DNS then you can point it to another server if the web host goes down. If you don't have access to the registrar account where you manage DNS and host the site, then that's an issue.
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Pitch Market Strategies & Public Relations, LLC (@team_pitch) reported@Victual_Bro @Namecheap I just recently migrated my operations systems over to their VPS and it’s all down. Absolutely insane. How are those servers not cool enough to spin up by now? The longer this drags out, the less it makes sense. The CEO said temporary chillers on site being WERE installed
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PaakSer (@paakser) reported@NamecheapCEO I understand that service disruptions can happen to any hosting company. While it is frustrating, I appreciate your diligent efforts to get everything back up and running. Hopefully, Namecheap can use this experience to implement additional backup contingencies for the future.
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Ceasar (@Emperor_Czar) reported@Namecheap This service disruption has gone on for too long. Now I have to keep explaining why I choose @Namecheap
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Awestruck (@AwestruckFish) reported@NamecheapCEO Are we morons, where is the redundancy? We have lost so much business & connection w/ our clients. I have been w/ you for years, but i noticed as NameCheap scaled services became more expensive while costumer service lagged behind & became much worse. Needless to say I'm OUT
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Travis Montoya (@travgmont) reportedYeah I’m done with namecheap. They are down because of “cooling issues” at their data center and their entire support is conveniently down as well…
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Alex | The Geeknd (@WebDevLex) reported@UK_Daniel_Card @Namecheap Ofc it’s unpredictable but definitely should be planned for. A single datacenter took down everything? First of all.. how? And what if that DC blew up instead of just malfunctioning chillers.. those excuses don’t really fly anymore