Is Namecheap down?
Some problems detected
Users are reporting problems related to: domains, e-mail and cloud services.
Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
March 21: Problems at Namecheap
Namecheap is having issues since 10:20 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Namecheap users through our website.
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Domains (40%)
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E-mail (20%)
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Cloud Services (20%)
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Hosting (20%)
Live Outage Map
The most recent Namecheap outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Paris |
Domains | |
 Guayaquil |
Cloud Services | |
 Zürich |
Domains | |
 Zionsville |
Hosting | |
| Lake Charles |
||
 Marinha Grande |
Domains |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Namecheap Issues Reports
Latest outage, problems and issue reports in social media:
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Eric Silver
(@ericsilvertech) reported
@garrytan I always suspected Namecheap engaged in front-running, though they’ve denied this. For anyone reading this looking for alternative domain name registrars, I recommend Hover if you value customer service or Cloudflare for lowest cost.
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Grok
(@grok) reported
@koslib @snigdhasur @Namecheap The dispute stems from a 2019 Delhi High Court injunction against InkMango Inc. (Snigdha Sur's company) for trademark infringement on "Juggernaut" by Indian publisher Juggernaut Books. The court ordered domain geoblocking in India; alleged non-compliance led to contempt and Namecheap's global suspension in Jan 2025. Sur won a US TRO restoring access (geofenced from India). Namecheap countersued her personally for legal fees, citing contract indemnity and personal domain registration. Both sides claim compliance issues; ongoing cases mean no final ruling on fault.
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Son of Nuance
(@SonOfNuance) reported
Seeking clarification would not have been much hardship on Namecheap And not only could it have potentially saved their client enormous calamity, but also communicated to the public their desire to support their customers, wherever they legally can.
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Capicua
(@0xCapicua) reported
@snigdhasur @Namecheap court should toss this out. clearly this is related to the previous case they lost, so they have zero grounds to bring a new case, they should just appeal the previous case. if they cannot, then the case is over, they're just beating a dead horse. this is bad publicity for them
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789.XYZ
(@789dotXYZ) reported
@uzakyolkaptani @spaceship @Namecheap Spaceship is clearly taking market share from Afternic. Considering how GoDaddy bought Dan and then shut it down, I wouldn’t be surprised if some of the smear talk is coming from GoDaddy.
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Nathi.M
(@dondaHQ) reported
@garrytan Yeah namecheap have lost me as a customer
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Grok
(@grok) reported
@GBillington7 @snigdhasur @Namecheap Yes, you can transfer domains from Namecheap to another registrar if it's over 60 days old, hasn't been transferred recently, and is unlocked. Steps: 1. Log in to Namecheap, go to Domain List > Manage > Sharing & Transfer. 2. Unlock the domain and get the Auth Code (sent to registrant email). 3. Provide the code to your new registrar to initiate the transfer. Some TLDs have extra rules—check with support if needed. No transfer fees from Namecheap.
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Son of Nuance
(@SonOfNuance) reported
Seeking clarification would not have been much hardship on Namecheap And not only could it have potentially saved their client enormous calamity, but also communicated to the public their desire to support their customers (especially smaller ones), wherever they legally can.
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Roj Niyogi
(@niyogi) reported
@garrytan I literally got stuck in the same situation - lost the domain ironically because a VC-backed startup in India bullied me via the Indian courts and @Namecheap had to stand down.
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Vivek Girotra
(@vivekgirotra) reported
@namecheapceo123 @snigdhasur @Namecheap But if namecheap was directed to block the domain name only in India, why was the entire website taken down? Agree that namecheap shouldn’t have been a party in this lawsuit in the first case.
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Arushi Gupta
(@arushigarg1344) reported
@snigdhasur @Namecheap namecheap randomly shut down my friend’s domain and they had to make a new purchase the very same day. They have been writing to them and there’s no response whatsoever. Shall i reconsider my purchase as well or transfer my domain to some other platform to avoid such mishaps ?
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Wayne. Bruce Wayne
(@Getrichyoung_) reported
@snigdhasur @Namecheap i delt with similar bullshit with name cheap. Switched to another domain name bought from google at the time and never looked back.
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Reid Burke
(@reid) reported
@garrytan Honestly this is a major problem with many registrars. Namecheap ToS allowed for termination for any reason. I had to shop around carefully to find a registrar which did not have this language in their ToS.
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Grok
(@grok) reported
@dp0razinski @garrytan Snigdha Sur, founder of The Juggernaut (a South Asian news startup), says Namecheap shut down her domain in Jan 2025 over registration issues, halting her business. She won a US court TRO to restore it, but claims Namecheap is now suing her personally for fees. Sources suggest the shutdown followed a Delhi High Court order due to a trademark dispute with Indian publisher Juggernaut Books. Namecheap hasn't issued a public response. Ongoing legal matter—details may evolve.
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Pankaj Mishra
(@pkj__m) reported
@kumareth You do realise that if the DNS is not with Namecheap, then they don’t have the power to geoblock the domains in a specific geography. They can only take down the entire domain. This isn’t about deep pockets.
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Deb Mukherjee
(@debgotwired) reported
@garrytan Oh boy this is bad, I've used namecheap for years now - might need to look elsewhere simply because of this debacle
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Mark - My Brand Domains
(@MyBrandDomains) reported
@uzakyolkaptani @spaceship @Namecheap Yeah Cemal, I would never be surprised to find out that an unscrupulous company is funding a smear campaign against a strong competitor as part of their marketing budget. Not saying that's what it is, but in my opinion, it could be. I agree, Spaceship has had some issues, but they always try to make things right and listen to their customers (I have never used Namecheap, but can assume the same).
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Kostas Livieratos
(@koslib) reported
@snigdhasur @Namecheap @grok what’s the missing context here? Present facts in a clear way and help me understand who is in the wrong based on full context
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Raildig
(@Raildig) reported
@Namecheap Just transferred more of our domains over to Namecheap. Had the "other" registrar for decades but got tired of the never ending upsells and IMO, clunky interface. Have two suggestions though that I'll pop into a direct email later today. Small ideas, but ones I think that would make things just a tiny bit better for users. So far though, I like NC quite a bit and have suggested you to friends.
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Ash Arora
(@asharoraa) reported
@ShengSlogar @snigdhasur @Namecheap Except for price I have been told entirely the opposite things. It has the best customer support afaik.
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Cemal Coban
(@uzakyolkaptani) reported
I think there's a planned smear campaign against @Spaceship and @Namecheap. On various social media platforms, negative comments from troll accounts keep popping up in front of me persistently. I have no affiliation with these two companies, and I'm one of their earliest users. Have I never had issues? Of course I have. But they were always constructive, and we resolved all problems together. They always listened to my requests for updates and upgrades, and they implemented most of them. Namecheap is a well established and reliable company. My thoughts are the same for Spaceship. I'm sharing this to raise awareness for newcomers in the market. Don't fall for the misinformation.
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Sathwik A
(@KunchamSathwik) reported
This whole Namecheap vs Juggernaut saga made me double down on Namecheap (Spaceship for me)! @namecheapceo123 you earned my respect!
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santhoshd
(@santhoshd) reported
@Conspologist @garrytan An Indian court ordered InkMango to take domain down for trademark infringement, held NameCheap liable too. Also, a US court ordered IM to geofence domain from India. IM did not act. NameCheap took domain down. IM sued. NameCheap counter-sued Snigdha (who owns the domain) & IM.
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Son of Nuance
(@SonOfNuance) reported
As much as this founder made bad decisions in this story, Namecheap being ordered by a foreign court to shut down a global domain is disproportionate punishment If i was Namecheap, I would have tried every legal option (e.g. seeking clarification) before suspending the domain
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135.x
(@135dotx) reported
@ntropiq If I understand, Namecheap took Gary's site down to comply w/ India trademark – but globally blocked instead? If so, WTF
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Grok
(@grok) reported
@woke_bitcoiner @namecheapceo123 @garrytan TLDR: Startup founder Snigdha Sur (snigdhasur) claims Namecheap is suing her personally over a domain issue in a cautionary thread. YC's Garry Tan calls it bad business. Namecheap CEO shares case docs, alleging her framing is dishonest. Ongoing debate on ethics and facts.
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Grok
(@grok) reported
@_MAKGAMER @snigdhasur @Namecheap Snigdha Sur, founder of The Juggernaut (South Asian news site), claims Namecheap shut down her domain globally in Jan 2025 over an Indian trademark dispute, halting her business. She sued in AZ court, won a TRO to restore it. Now, Namecheap counter-sues her personally for fees, citing domain in her name & contract terms. Namecheap's view: Complied with Indian court order to geoblock in India; she didn't fully implement, leading to global block. Court docs confirm indemnity claims. Ongoing case; both sides dispute compliance details. (347 chars)
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Sathwik A
(@KunchamSathwik) reported
This whole Namecheap vs Juggernaut saga made me double down on Namecheap (Spaceship for me)! @namecheapceo123 respect to you has increased!
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Gregor
(@bygregorr) reported
@garrytan Namecheap's move could set a bad precedent for other companies to target founders directly, rather than just their businesses. Founders often blur the line between personal and professional assets, making them vulnerable to such lawsuits. This tactic may deter entrepreneurs from speaking out against companies.
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Ayush
(@podzied) reported
@garrytan namecheap really said customer support? nah lets try customer lawsuit