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Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.
Problems in the last 24 hours
The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Namecheap. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Namecheap users through our website.
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Cloud Services (50%)
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Hosting (25%)
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Domains (21%)
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Web Tools (4%)
Live Outage Map
The most recent Namecheap outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Web Tools | ||
| Cloud Services | ||
| Hosting | ||
| Cloud Services | ||
| Domains | ||
| Hosting |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Namecheap Issues Reports
Latest outage, problems and issue reports in social media:
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Catherine Masters
(@Thespiritualglo) reported
Let me stress to folks all these folks that got rich by helping your Hollywood friends and your hip hop friends while using me expect nothing. They're on some this or that name bs . So anyway my brand tsgbrand...as namecheap realizes. Great service by the way
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𝗦𝗼𝘆𝗟𝗲𝗶𝘃𝗮 ®
(@LeivaBlog) reported
@Namecheap cloudflare login issues? Its been going down all day when going to my domain manager
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LE Studio
(@LE_WDStudio) reported
@Namecheap BTW, #OneClickRecovery, that is what I tried to find in your service packages, are there other #OneClickrecovery service except #EasyWP? Looking forward to your fill in.
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Sam Evans, CAE (she/her)
(@samspearsevans) reported
@Namecheap @ChanceyFleet @morning_song Someone signed a contract. That should be pretty easy to nail down. Hey keepers of our contracts, who signed this agreement? There you go! Start with marketing, website management, and if it was IT you have a whole other problem.
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Rob Dudley
(@robdudley) reported
Hey @Namecheap , I reported a blatantly fraudulent site to you weeks ago and it's still online trying to con people out of their $$$. Any chance you can take a look and maybe take it down?
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Bryan Mordt
(@bryanmordt) reported
@Namecheap @RadixRegistry Horrible company to deal with. Locked out of my account and lost access to two of my business domain names. After 20 plus emails with customer support my login issues are still not resolved. Buyer beware. 👎👎👎
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Brian Johnson
(@MustardSeedUK) reported
@parttimepriest 100% scam. That domain is registered via NameCheap via a proxy service in Panama. Nowt to do with Royal Mail.
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Steve
(@ed_edwardson) reported
@Namecheap @ChanceyFleet @morning_song The solution is simple. Until #AccessiBe correct the documented problems with their overlay, remove it. You were made aware of these problems months ago. As in, before November. We shouldn’t have to employ domain filters on our machines just to use your services.
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Glenn Pegden - ☎️📟💾 Ⓗằ⒞𝓴𝗘ṝ
(@GlennPegden) reported
@fluepke @JohnnyDankseeds @ErrataRob I agree it should be down to the host, not the registrar, but namecheap do both
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Ash
(@human19_be) reported
@Namecheap Help me to file a police complaint to recover the fund here with #Canada 's @BurnabyRCMP
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𝗥𝗶𝗰𝗵𝗮𝗿𝗱 𝗛𝗶𝗰𝗸𝘀𝗼𝗻
(@RichHickson) reported
@zigojacko DO i don't find to bad, They at least know who i am and dont ask me to re-auth. Not a namecheap user.
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Ronnie 'BEC' TacoCatSki
(@iHeartMalware) reported
@Namecheap @pleasantgreen Stop wasting my time with the "we don't do things over social media." @pleasantgreen made a video describing the fraud. Done. I pointed out the fraud and it's your choice to accept the risk and continue hosting fraud on your infrastructure, not mine. Fix your ****.
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Gian Merced 🇵🇷
(@gianmerced) reported
@dbinkowski @Namecheap @bluehost Never heard of that registrar. What made you go with them?
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Michael 🧐 Fairchild
(@mfairchild365) reported
@ChanceyFleet @Namecheap @morning_song I manage my domains through them and brought this to their attention months ago. I gave them time to respond and fix the issue but have heard zero progress. I guess I’ll just have to take my business elsewhere.
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Device Coders Inc.
(@DeviceCoders) reported
Another #inconvenience from the folks at @Namecheap - 2FA is OFF but guess what, you still have to do 2FA. Because of course the customer doesn't have the brain capacity to determine if 2FA is appropriate or not. Ugh. Every task with you people is extra.
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Earl Grey
(@syndk8) reported
@Namecheap @seomcgarry its not worth it. really isnt. it was a tiny problem. you made it look huge. messed me about. namecheap is a good cheap ghettho host. it just sucks when there is a problem
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Alloqui Strix
(@AlloquiStrix) reported
Hey @Namecheap, what checks and measures do you have in place to check the credit card details of domains registered through your company? I note that there are a lot of criminals that appear to be using your service to register bogus domains used for fraud and phishing.
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hncynic bot
(@hncynic) reported
Title: Namecheap just snaked another domain off me 💬: The "snaked" email is not a DNSimple issue. In this case, GoDaddy was in a position to deny the domain that came up after that.
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Jason Gore
(@GoreJason91) reported
@Namecheap @Uniswap Hello, 🙏📿for escalating. In the @Uniswap discord malicious actors try to impersonate "technical support", when a user is in need of help, the hackers immediately message and send links to the bogus sites for "resynchronization". Anybody who falls prey to this gets robbed!
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ForTombstone
(@ForTombstone) reported
@sj_coder @replit Freenom have a very bad business model, and policies. You shouldn't use them. Though you can get a cheap domain from a service like Namecheap though. It's pretty cheap.
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Lisa13
(@lisa1358209236) reported
Namecheap domain name help #namecheap#customerservice
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Chancey Fleet 🌈👩🦯
(@ChanceyFleet) reported
@Namecheap @morning_song Please flag it for whoever that team reports to, then. #AccessiBe is breaking access on your site, and creating a legal and PR liability for you. You're losing subscribers and customer trust. Your site was accessible before #AccessiBe sold you a defective product.
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Lisa13
(@lisa1358209236) reported
@Namecheap @RadixRegistry I have had business for years I am unable to get any customer service help I cannot verify my new email I have been emailing for hours#namecheap#refusehelp#can anyone help
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Melissa Roe
(@morning_song) reported
@ChanceyFleet #Accessibe ias not been a pleasant experience over all. I struggle to use the namecheap website, and I had to cancel my account at Podbean for several reasons, including difficulty in accessing my dashboard due to #Accessibe's existance. I couldn't disable it at all.
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Alloqui Strix
(@AlloquiStrix) reported
@Namecheap It ain't working! I cannot believe a criminal would use their own credit card, so what is being done when domains are being asked to be taken down to report the credit card use, or even check it against stolen details. Process, as mentioned, seems flawed.
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Peter
(@PIXELDEPTH) reported
@Namecheap I created a ticket but I have to ask; Is there an issue with Stella hosting loading times right now? Over an hour I have been trying to load cPanel / Email, it takes forever and just times out. Wasn't an issue on the old hosting packaged, only since moving to Stella.
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Adam Greenough
(@adam_greenough) reported
@Namecheap £400 for a .FORUM, that sucks 🥴
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Jeffrey Swann PhD in things likely illegal
(@AgoristView) reported
Hey @Namecheap I would pay my bill in #BTC (& probably buy even more URLs that I don’t really need) if you guys were set up to accept Lightning transactions... I’m sure I know some people who can help
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Matt Pignatore
(@matt_pignatore) reported
@Namecheap Great! How do I request support?
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Chancey Fleet 🌈👩🦯
(@ChanceyFleet) reported
@Namecheap @morning_song Your site doesn't work with the #AccessiBe overlay: it's not an "inconvenience" but a discriminatory denial of service to Blind customers. Please treat this as urgent and disable the overlay or offer a path to avoiding it. At least please escalate this to your PM!