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Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Namecheap. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Namecheap users through our website.
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Web Tools (43%)
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Domains (29%)
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E-mail (14%)
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Hosting (14%)
Live Outage Map
The most recent Namecheap outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Zionsville |
Hosting | |
| Lake Charles |
||
 Marinha Grande |
Domains | |
 Bengaluru |
Domains | |
 Torrejón de Ardoz |
Web Tools | |
| San Francisco |
Web Tools |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Namecheap Issues Reports
Latest outage, problems and issue reports in social media:
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LeRoy Gaming
(@leroygaming1) reported
@jonatha01497394 @Namecheap I sent a DM. Live chat couldn't help me. I was told to access the support through the chat. Some details about the incident would benefit me.
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Dart
(@DartTigs) reported
@namecheap @EasyWP I've always been a loyal customer and referred a lot my clients to you. But now experiencing your ticketing system, you guys are suffering from the same mistake of worst companies - round and round delaying of actual customer support.
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Kel
(@Kel__audio) reported
@Namecheap You are lying,, I went through this last year, email for renewal at $133, spoke to customer service, they said it was a mistake and I ended up paying $15. 100% of FACT! I have the emails and the receipt and the chat history! You just keep trying it on...
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Henry
(@digitalhen) reported
@Namecheap Kudos to the speed with which you took this site down. At most about 10 minutes from when we got the scam text.
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Paul Tranzit
(@paultranzit) reported
@Namecheap All requests have been resolved at this time, however I'm disappointed at the lack of phone support. Hoping my recent incidents are isolated and it'll be smoother sailing going forward. Thank you for your reply.
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Paul Tranzit
(@paultranzit) reported
@Namecheap Your support has taken a considerable nosedive. Chat agents are difficult to work with as they're slow to reply, likely overworked, with too many requests, there's no phone support, and anything resembling speed is gone. Please remedy this. You used to be cool, man.
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Benjamin Cox
(@Benjamin_Cox) reported
@Namecheap The ticket ID Is NIR-697-69078 - the website is pretending to be @PureGym and harvesting account numbers / card details / personal details so the sooner these knobends are shut down the better!
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DaaZ
(@Daazcom) reported
@Namecheap @namecheapceo a couple of sellers from your registrar are colluding with the buyers to charge back us. we need your support to stop these fraudsters. The industry has to come together to stop this. All your support in this regard is greatly appreciated.
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Terence Eden
(@edent) reported
Netcraft have now classified `uk-authentication. support` as malicious. So it should appear on most browser's block lists. Despite me escalating directly with NameCheap - they've still not taken down the site. These attacks are usually short-lived. Time is of the essence!
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Abhishek Parida - @NotionHQ Enthusiast
(@abhi3107) reported
2) Finally setup the email account for my website. Domain Provider - @Namecheap Email Service Provider - @ZohoMail Cost - 0$ Thoughts: A little cumbersome, but I have support email for my website. Like if you would want me to share the process.
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Bilal
(@Pro4TLZZ) reported
@LeaveHQ @GoDaddy GoDaddy are the worst, they even charge for WhoIS. I use namecheap who give WhoIS for free and from my experience their support team actually has the technical expertise to help their customers
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ApkMuz Official
(@ApkMuz) reported
@Namecheap is down! #namecheap
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LeRoy Gaming
(@leroygaming1) reported
So, @namecheap suspended my account due to an email surge that has been happening, and they lacked details, which caused me to not be able to fully fix an issue. Until they can get this resolved, two sites of mine are down.
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Steve Webster
(@sawtrader54) reported
@WietseWind @Namecheap I received an email today from "Blockchanz" informing me my "Wallet" has been blocked. The email invited me to click on a link to "Fix", it`s a scam.
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Roadskater
(@Roadskater) reported
That feeling when your domain name service (cough, @namecheap) cons you into something you didn't need. But it was only $9 and a quarter, so you F it and let it pass.
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🟣 Michael Brooks
(@MBrooksUK) reported
@edent @Namecheap My mum almost got caught out by a "Royal Mail" text the other weekend. Thankfully, she video called me to help her. My reaction was "double check that link, what does it say?". She was like "Royal Mail". I asked her to check it again properly.
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T.J. Crowder
(@tjcrowder) reported
@Namecheap Your staff wrote to say that it's an ICANN template that can't be changed. As if I've never seen one of these from another registrar. Sorry, I'm now _seriously_ unimpressed.
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Yans Jobe
(@yans_jobe) reported
@Namecheap Guys please don’t make the mistake of getting a domain from namecheap, even if they are giving it for free, especially clients websites. They have the worst service and awful customer support abs they will cause you issues with your clients! Namecheap is toxic!!
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Nate -- Math Cannot Be Banned
(@beeforbacon1) reported
and apparently my questions are so stupid that namecheap support has no ******* clue what im talking about
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Suganthan Mohanadasan
(@Suganthanmn) reported
Hey, @Namecheap, I can't login to any of my accounts. 2FA is not working. The backup code doesn't work either. Something is broken on your end.
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Agung Wicaksana
(@agunkwicaksana) reported
@kenangwk I watch your youtube video about namecheap. do you know how to migrate from private email to google ? i can't find any connection protocol on namecheap private email and google doesn't support *.eml files to migrate. thanks :)
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James Martindale
(@jkmartindale) reported
@foxwithpaws @Namecheap Holy crap lol, I've seen GPT-3 output more relevant responses
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Benjamin Cox
(@Benjamin_Cox) reported
@Namecheap Already have - but in the time it takes to shut it down - innocent people could be ripped off - you need more checks in place to prevent this!
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Kel
(@Kel__audio) reported
@Namecheap So much for the DMs - no answer!! No answer to support email! @Namecheap have gone right downhill, used to be a great company, but they have got greedy and now they are worth NOTHING! AVOID AT ALL COSTS!!
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Yans Jobe
(@yans_jobe) reported
@Kel__audio @Namecheap Kel, I totally agree, they keep suspending a client’s website for no reason, now he wants to sue us. There is a saved card and I even add top up just to avoid this Each month same issue but they still can’t sort it, Pls avoid name cheap, they are terrible!!
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Afeez Adebayo
(@za_icon) reported
@Payoneer Stop putting numerous bottlenecks before we can talk to your customer support. Look at Namecheap. They're a better example.
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Nkem | Content + Copywriter
(@PraiseOjekudo) reported
@Namecheap I don't know what the problem is but my account has been suspended for over 3 days now. I've sent a ticket to risk management twice already! Please can you do something about this now???
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MidnightSuga
(@MidnightSuga_) reported
Hey @Namecheap is it normal for your support to not even look at a support ticket for a week?? Email for my domain has been down for over a week now, amazing customer service you have here...
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Kel
(@Kel__audio) reported
@Namecheap Whatever you do DO NOT do this!! This company are unscrupulous and not to be trusted! They will lie, they pretend to be good but then break their promises and try to rip you off with extortionate renewal fees! They used to be a good company, but @Namecheap are bad! AVOID!
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Product Bro
(@theMoodcreator) reported
@Namecheap customer support needs to be understudied. Repeatedly, they've shown that they are the best at what they do.