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Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Namecheap. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Namecheap users through our website.
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Domains (67%)
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Cloud Services (33%)
Live Outage Map
The most recent Namecheap outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Paris |
Domains | |
 Guayaquil |
Cloud Services | |
 Zürich |
Domains | |
 Zionsville |
Hosting | |
| Lake Charles |
||
 Marinha Grande |
Domains |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Namecheap Issues Reports
Latest outage, problems and issue reports in social media:
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Atari Hotel ♿️
(@Atari_Hotel) reported
Seems like all my domain email forwarding is broken on @Namecheap . I've sent several test messages to addresses that use to work and none get through...
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Prabath Gamage
(@codfx) reported
OKay. @Namecheap hosting doesn't support whitelisting IP addresses. 😒
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Ochiagha
(@ronaldnzimora) reported
God bless the Customer Support folks at @Namecheap.
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Alexander the Fine
(@AlexRinehart_) reported
@hellotenbear Woof! I had a similar experience where they retired support for the server I'd been using without telling me, hit me with a surprise $600 bill, AND locked me out of getting the data from said server. I use namecheap for domains, but dreamhost for hosting. Good luck!
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papumohanta94@gmail.
(@papumohanta94) reported
@Namecheap NameCheap Service is very bad.
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Wiku🐥
(@w_ed) reported
@Namecheap that scam site, hope to fix asap!
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Dale Scriven
(@dscriven) reported
@IngmarVerheij Namecheap dot com works fine for me bought a few certificates from them over the years no issues a decent price as far as I'm interested to look into it.
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Nick I. Thomas
(@NakedNick) reported
@ronaldnzimora @Namecheap The customer service thing is their core strength. Prompt.
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Solomon💡
(@pnebeife) reported
@ronaldnzimora @Namecheap To me, the best Hosting I have used. Customer Service 💯
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Mudit Mishra
(@muditwt) reported
@MasudHaider_ @_100DaysOfCode @Namecheap Check the article. If you still face any problem, feel free to contact me.
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MicroSolutions
(@microsolutions6) reported
@Namecheap Hi Your system locked my new account without any reason and you down my hosting and domain. Kindly fix it asap. Thank You Ticket #RWV-671-55782
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Richard Kirkendall
(@NamecheapCEO) reported
@edent @Namecheap Nominet supposedly has software running to stop this. We are on top of reports and are shutting domains down within minutes of being reported to us. Much faster than most. If we see specific strings that contain NHS that are being repeatedly abused we'll add those strings.
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The Golden Pirate Dragon coming for your loot
(@TheGldDragon) reported
Dear @Namecheap tech support and @jetpack Tech support. You have already made me add 2 dollars to my swear jar in the past 20 minutes. For the amount of money I have put in my swear jar I can buy my own server. Fix this issue.
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Robin
(@RobinP96) reported
@malwrhunterteam Namecheap is stepping up their game! Recently reported a fake bank sign in page and it was gone within minutes
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Zachinquarantine ⟠
(@Zacinquarantine) reported
@Namecheap aol phish: /archiveshop.xyz/aol-login/
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G. C. de Tulan
(@astronomio) reported
@Namecheap You lose sales because of support. Unfortunate! I will migrate to GoDaddy.
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Mike Thompson™
(@AppSecBloke) reported
@Namecheap Great, thanks! What processes are in plan to prevent domains like this being registered in the first place? Measures like stopping payment using BTC would surely be a help? At least force the crooks to work harder.
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Gabriele Polidori
(@OSX_rulez) reported
@Namecheap Hello, every time I reload the "Support - Tickets" page I get this alert "We encountered a problem (cross-site request forgery detected); please try again" and need to log-in again. Sometimes I have to close and reopen Firefox completely. I'm using FF 89.0.2 on macOS.
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Akash Goswami 👨💻
(@akashgoswami_) reported
@edent The fact that you had to argue with the CEO over Twitter before they did that is ridiculous I'm personally never going to use Namecheap after seeing how lax they are with scam domains
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Nick I. Thomas
(@NakedNick) reported
@Namecheap @ronaldnzimora I have been using your company since 2016. The promptness of your customer service has been consistent and top-notch. Email response is fast.
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John (Nostalgia Gaming)
(@nost_gaming) reported
@GameSack I've done this with a domain I own via Namecheap and a server I have hosted via DigitalOcean. I had to populate DigitalOcean's nameservers under my domain in my Namecheap account so it would point the domain to them. I'm assuming it would be a similar setup for Network Solutions.
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Cameron Aanestad
(@camsna) reported
@Namecheap Account "temporarily locked" in Oct. Ticket submitted in Apr. No Response. Live chat: "Nothing we can do. I'm sure they'll get to it eventually." No ETA. No help. I have domains expiring and I can't even login in to renew them. This is PREPOSTEROUS. Please just help.
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23hrs.com
(@_auctions) reported
@Namecheap you tfa via email is broken. I am using same device. how to disable it? Please confirm your sign-in request We have detected an account sign-in request from a device we don't recognize.
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23hrs.com
(@_auctions) reported
@Namecheap your 2fa also had issue not sending SMS. I'd like to disable trusted device feature because it works incorrectly. code received signed into account. but it's not good feature.
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osintteatime
(@osintteatime) reported
@DomainIntellig1 @Namecheap No kidding. Spend more time on things like this and you might not look like you’re pandering to the cybercrime circuit. Damn.
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Mike Gray
(@itf) reported
@malwrhunterteam @Namecheap I was getting hit by a spam campaign - 10 newly registered Namecheap domains an hour. Spoke to support they all got nuked. More domains came in, more nuking. They’ve changed.
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MicroSolutions
(@microsolutions6) reported
@Namecheap @dotgay Hi Your system locked my new account without any reason and you down my hosting and domain. Kindly fix it asap. Thank You Ticket: #RWV-671-55782
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willian
(@williansmith098) reported
@microsolutions6 @Namecheap I also have similar issue contacting support but nothing changed until my cousin recommend @rexxytech to me and he help me recover my locked account back in 30mins. His an expert
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London Local Business Directory
(@LondonLocalBus1) reported
Unfortunately our sites are temporarily down because @Namecheap suspended them(without warning) because of temporary spikes resulting from actioning work they asked me to do😞Needless to say, if you want your accounts suspended without warning..use Namecheap!
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Jason Lynch
(@jayl0w) reported
@Namecheap can you please take care of this: support-53bank[.]com