Is Namecheap down?

Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.

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Namecheap problems in the last 24 hours

Namecheap Outage Chart

At the moment, we haven't detected any problems at Namecheap. Are you experiencing issues or an outage? Leave a message in the comments.

Most Reported Problems:

  • Domains (64.29%)
  • Hosting (21.43%)
  • Web Tools (14.29%)

Namecheap Outage Map

The most recent outage reports and issues originated from:

Namecheap Comments

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Namecheap Issues Reports

Latest outage, problems and issue reports in social media:
  • iamRachelWolf Rachel Wolf (@iamRachelWolf) reported

    @Namecheap @GoDaddy 4/ I've put in tickets AGAIN for these issues, but once I have some time, I'm going to take steps to move my hosting. That'll consume days of changing settings, but I just can't keep going through this Namecheap nonsense. You're costing me time and money.

  • iamRachelWolf Rachel Wolf (@iamRachelWolf) reported

    @Namecheap 3/ Meanwhile I get late payment notices on bills and miss deadlines with important things. I never had these issues with @Godaddy. Maybe Namecheap is "cheaper," but it seems you do get what you pay for. I regret hosting my domains with you.

  • iamRachelWolf Rachel Wolf (@iamRachelWolf) reported

    @Namecheap 2/ All are saying their emails to me are bouncing back. Also, now my outgoing email addresses are bouncing back from one particular person. Nothing's changed in my settings. One day it works. The next day it doesn't. Your team wastes days before admitting it's a Namecheap issue.

  • iamRachelWolf Rachel Wolf (@iamRachelWolf) reported

    @Namecheap 1/ This is a recurring problem! I can't keep spending 2-3 hours on chat only for your team to admit it's a problem on your side. Your servers are blocking MANY incoming emails. I got letters from gas company, electric company, bank, insurance...

  • DyslexicChris Chris (@DyslexicChris) reported

    @Namecheap I understand the DNSSEC check is working - that was the root cause, but domains that were affected still will not resolve when using VeriSign public DNS. Can you please pass this on to your tech team - all support will do is turn it off and on again and say wait a few hours.

  • zmarty Ovidiu Dan (@zmarty) reported

    @Namecheap @DyslexicChris @Foritus Filed with support - ticket id: #ZZA-410-98275

  • zmarty Ovidiu Dan (@zmarty) reported

    @Namecheap @DyslexicChris @Foritus Ok, will contact support now. While the downtime was happening I tried a DNSSEC test website and it was reporting some key expired. Now if I run the same test everything comes up green.

  • cschuyle Carl(ton) Schuyler (@cschuyle) reported

    @Namecheap Help! I enter Google Auth correct OTP for 2-factor auth. It says invalid. Also the backup codes don't work. I have no way to login to my account! And your live chat isn't coming up for me.

  • CColorado Carlos (@CColorado) reported

    @Namecheap page is very slow and login butotn seems to not be sending anything

  • DyslexicChris Chris (@DyslexicChris) reported

    @Namecheap I’m talking to support now who have acknowledged the problem is on Namecheap’s side. They’ve tried resetting the zone file and are hoping that’ll fix it (for now) - but so far it hasn’t fixed it. Looking back at tweets, this exact issue happened last year too for others.

  • weedforthegood Weed Man (@weedforthegood) reported

    @namecheap this service you provide is highly important to domain owners. Panama does have it corruption but when comes International Laws this is not case. I had client in Panama that experienced how serious they took licensing and international companies are heavily looked at

  • aeverinezinn Ava Zinn (@aeverinezinn) reported

    @Namecheap All of the Ava Zinn-owned and AZH web properties are back online as of 10:00 AM EST. The cause primarily an issue on Comcast’s end (router needed to be restarted).

  • aeverinezinn Ava Zinn (@aeverinezinn) reported

    All of AZH web properties are back online as of 10:00 AM. The causes were scheduled maintenance at Namecheap and an issue on Comcast’s end (router needed to be restarted).

  • VPSinfo_ VPS Info (@VPSinfo_) reported

    @dms1899 @Namecheap I believe they are having a problem with DNSSEC. I spent the last few hours tracking it down. For the time being I just disabled it on my domains.

  • best4lifemlm best4lifemlm (@best4lifemlm) reported

    @Namecheap If trully you rely on us us and especially victims of frauds being perpetrated from your servers, then give attention and help fight this, innocent people are being scammed every day through ICO frauds.

  • HentaiUncensor Uncensored Hentai (@HentaiUncensor) reported

    @Namecheap OTP isn't working or set up correctly, and we can't contact support OR SEE FORUMS without being able to login. Namecheap is disabled!

  • sarahlicity 🏳️‍🌈sarah, sapphic servant of sobek🏳️‍🌈 (@sarahlicity) reported

    @MrRogerFlatt @DrKRodgers @ReillyCusick @Wayne18084149 @WavertreeCLP For the Independent Group, and the Canary, they bought their domain name from @namecheap, a relatively popular domain registrar that many people jumped to due to their opposition to a certain copyright law. Their domain privacy service is coincidentally based in Panama.

  • DamianRath Damian Rath (@DamianRath) reported

    @Namecheap $3,311 at the time of writing... as a long-time customer, these are absurd prices.

  • sarahlicity 🏳️‍🌈sarah, sapphic servant of sobek🏳️‍🌈 (@sarahlicity) reported

    @JazWoodbine @jruddy99 @HTScotPol @TheIndGroup In this case, the website was registered by @Namecheap, and the IG use their free WhoisGuard service – based in Panama, which has stringent privacy laws – to avail themselves of exactly the same rights they would have if it was a .uk website.

  • mcjenmcg Forever Hopeful (@mcjenmcg) reported

    @jasonmray @Namecheap Oh look Jason, they pointed you to customer service. I'm sure it never occurred to you to contact them!!

  • mihe2000 Ruth Fletcher (@mihe2000) reported

    @ForesterMed1a @TheIndGroup Sceptical, even suspicious, is fine. The donations policy and using Namecheap, don't seem to be substantive issues to me.

  • jasonmray Jason M Ray (@jasonmray) reported

    A three-hour-long nightmare wrestling the last of my domains away from @namecheap, and they still can’t email auth codes for 2 domains. What an awful goddamn company.

  • anstosa Ansel Santosa (@anstosa) reported

    @Namecheap Finally Google Domains supports the .press TLD so I can transfer out the last domain I have with you, but as per usual your transfer system is the most anti-consumer process imaginable. I'm told manual approval is currently broken so I have to wait 5 days KUQ-774-45091

  • Chitranshjain25 cнιтяαηsн נαιη (@Chitranshjain25) reported

    @Namecheap That doesn't give solution to my problem!

  • driesvints Dries Vints 🇪🇺 (@driesvints) reported

    It's really beyond me why Namecheap is so slow even after all of these years. I've never known it not to be so laggy 😥

  • vision_tmcs Vision - Talent Management (@vision_tmcs) reported

    We know our site’s down, and we’re not happy either. We’re working really hard with @Namecheap to get this problem solved. The site should be back up within the next few hours. We’re sorry for the inconvenience. 😬😬

  • NickyDigital Nicky Digital (@NickyDigital) reported

    My day started off with such a disgustingly off-putting phone call from a @GoDaddy sales rep that after 13 years I finally stopped being lazy about moving my domains to providers ( shout out to @cloudflare @namedotcom @Namecheap) with better positions on digital rights issues.

  • fivesixer Norb Aikin (@fivesixer) reported

    @imamberelzinga Depends...I've got a website because I'm also selling signed books and other merch. I got a cheap domain from Namecheap and tied it in with a Wordpress blog. I'd use Wordpress Classic though...the new version kinda sucks.

  • petemacleod84 Pete MacLeod (@petemacleod84) reported

    I use @namecheap which is a perfectly standard domain service. I don't have any involvement with Panama or it's tax systems.

  • jayshiv_19 Sanjay Soni (@jayshiv_19) reported

    @Namecheap Your customer support team is really really very bad, lazy and uneducated. They don't even know how to better serve your customers while they are loosing their business and customers. Don't know how they thrive their customer.

  • jayshiv_19 Sanjay Soni (@jayshiv_19) reported

    @Namecheap Your customer support team is really really very bad, lazy and uneducated. They don't even know how to better serve your customers while they are loosing their business and customers.

  • jayshiv_19 Sanjay Soni (@jayshiv_19) reported

    @Namecheap Your customer support team is really really bad, lazy and uneducated, They don't even know how to serve your customers quickly while they are loosing their business during normal hours.

  • PatkellyDesigns Patrick Kelly (@PatkellyDesigns) reported

    @Namecheap I'm closing my account because a live support agent tried to fish me for sensitive information then refused to give me contact information for a supervisor. #fraud #BBB19 and there is no phone number. Guess I have to replace all my credit cards

  • akemidawn Akemi Dawn Bowman (@akemidawn) reported

    @ericsmithrocks I use Namecheap and haven't had any problems with them, plus their customer service is A+

  • cindymariej Eowyn 2020 (@cindymariej) reported

    @ericsmithrocks Namecheap has never steered me wrong.

  • eoghanbeecher Eoghan Beecher (@eoghanbeecher) reported

    @Philkst52 @sydhayat @ToryFibs Hi both, this isn’t true. They’ve used whoisguard, which is a service hosted in panama and is used to protect people’s personal info. It’s a partner or namecheap, who are a domain registry. It’s entirely normal and costs $4.99 a year. The Panama thing is a red herring.

  • skiamakhos 𝕾𝖐𝖎𝖆𝖒𝖆𝖐𝖍𝖔𝖘 (@skiamakhos) reported

    OK, folks - hold your horses. #IndependentGroup's website is registered with NameCheap, who use a Whois privacy service that is registered in #Panama. That is not the same as Independent Group being registered in Panama. It just means they use a service there.

  • nicksid_mtl Nick Sid (@nicksid_mtl) reported

    @Namecheap Your buggy OneTouch app has logged me out. Now I must do a very and annoying support chat (43 minutes currently) to disable 2FA. 🤬

  • adrianshort Adrian Short (@adrianshort) reported

    @respeak_uk @joedafoneUK @UKLabour @TheIndGroup @Namecheap They can turn off whois privacy and I think they should. But there's no huge conspiracy here. Just people bumbling through setting up an online presence for a small group and not getting the details (including hosting service) right.

  • alushtom @Tom Harvey (@alushtom) reported

    @HichamYezza @Namecheap 👍🏻 engineering here, making sure there is less noise in the signal.

  • MikeCleare Peadar "Big Dinner" O'Driscoll (@MikeCleare) reported

    Hey @Namecheap , stop harassing me with emails to pay for a domain renewal. I already paid and renewed for 1 year. You renewed it for 2 due to some problem with "scheduled maintenance" . Your mistake, not mine so own it.

  • adrianshort Adrian Short (@adrianshort) reported

    @skwawkbox This story is 100% false. That's the address of WhoisGuard Inc, a domain registration privacy service that's enabled by default on @Namecheap domains. Nothing to do with tax or where the Independent Group is based. Delete it and admit your error.

  • IncreXible IncreXible (@IncreXible) reported

    I needed to change something with my @Namecheap hosting and their live chat support responded within less than a minute! I'm extremely happy that I switched to them.

  • anataboga Jon § Britain is Better than Brexit (@anataboga) reported

    @mitchmusic @JulietMEvans The domain was registered on "Creation Date: 2019-02-10T17:44:19Z" not even two weeks ago let alone two years. Panama is simply an anonymised location from WhoisGuard privacy service from their domain registrar NameCheap.

  • retrokeeney retrokeeney (@retrokeeney) reported

    @EuLexit @dazwright @skwawkbox It means nothing. The company they bought the name from (Namecheap) give a free domain privacy service which is based there. If @skwawkbox are this inept with basic facts i'd question anything else they write.

  • flashboy Tom Phillips (@flashboy) reported

    Eh, WhoisGuard is just the free privacy service offered by their registrar, Namecheap. That's not the same as the website "being set up in a tax haven". (Namecheap is based in Arizona fwiw.)

  • KathRella Kath Rella (@KathRella) reported

    @meh_party @TheIndGroup This is incorrect. They're using the WhoisGuard Domain Name Privacy service. WhoisGuard (based in Panama) is the default provider of Domain Name Privacy from Namecheap, which has offices in various locations, including London.

  • DavidCo74790798 David Coulson (@DavidCo74790798) reported

    @Namecheap Read it again, I never said you hosted it, they registered it through you

  • zero2fire zero | walking to FIRE (@zero2fire) reported

    @cocojamtravels @KasanConsulting @bogosian yeah. everything's fine on chrome but not fine on firefox so it's anything trying to make a new connection... hitting up namecheap support now. bleh. thx guys!

  • LANTitanScott Scott Williams (@LANTitanScott) reported

    I'm so pissed with @Namecheap They took forever(4 weeks!) to recover my account access. In that time I lost a domain, my site hosting went down, and now they are trying to steal $235 to get my hosting back online when it was their fault I couldn't update the billing in time!

  • syedafiq_ Syed Afiq (@syedafiq_) reported

    @Namecheap I changed my login password, now I can't login, it prompted me wrong username/password.

  • bigbrovar Othell Yarwyck (@bigbrovar) reported

    @asemota @Namecheap The new guys have wrongfully disconnected us twice now.. Email, and tons of sites and services tied to the domain went offline.. I was going to head to their office with a base ball bat to have a decent conversion on why shit like that shouldn't be allowed to happen.

  • fergusondavid6 David Ferguson (@fergusondavid6) reported

    @cymplecy I use namecheap and have never had an issue.

  • drahcir_rahl rahlzle dazzle: Looking for Remote SysAdmin Job (@drahcir_rahl) reported

    @cymplecy All 13+of mine are currently with namecheap, never had an issue.

  • johnkirkwood8 john kirkwood (@johnkirkwood8) reported

    I just installed #WordPress via #Softaculous #PHP with a lot of help from the NameCheap folks.

  • PixelsbyTina Tina Martin (@PixelsbyTina) reported

    @WixHelp @gainznerd @Namecheap LOL!! What a joke. No y'all aren't sorry and no y'all did not continue to help me. What a joke.

  • MTaylor_tweets Michael Taylor (@MTaylor_tweets) reported

    @GoDaddy having your support team just google and read the same articles on support I'm reading isn't customer support. It's the blind leading the blind. After two hours I'm thinking it's best I transfer all domains to Namecheap.

  • antisocial_hd Ash | Bishop (@antisocial_hd) reported

    @Namecheap Sorry, I can't remember the name. The app didn't let me take a screenshot. At first I was with someone from the domains department then she later transferred me to someone from the ssl department who showed me how to fix the problem. Everythn works fine now

  • antisocial_hd Ash | Bishop (@antisocial_hd) reported

    @Namecheap I just activated the free ssl, I generated a CSR and completed all the steps,the ssl is showing activated on my namecheap dashboard,but I still can't access my site on ' its saying "certificate authority invalid" give me a solution, (don't refer me to live chat support pls)

  • AmiColeCo Ami (@AmiColeCo) reported

    A bit annoyed that I got billed twice for one order when renewing my domains but @Namecheap's support helped out pretty fast. A bit of a bummer that I now have $130 unavailable to me because of it, but I should get my money back in 48 hours they said. Thanks for the good support.