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Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Namecheap. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Namecheap users through our website.
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Domains (50%)
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E-mail (17%)
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Cloud Services (17%)
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Hosting (17%)
Live Outage Map
The most recent Namecheap outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Paris |
Domains | |
 Guayaquil |
Cloud Services | |
 Zürich |
Domains | |
 Zionsville |
Hosting | |
| Lake Charles |
||
 Marinha Grande |
Domains |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Namecheap Issues Reports
Latest outage, problems and issue reports in social media:
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Rachael Tiow
(@rachael_tiow) reported
@Namecheap - what is the matter with your service on the domain and customer support front? Major issues!
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Bambo the Lord Nocturnal
(@boks84tm) reported
...all these domain and hosting service providers in Africa and Nigeria. Something @Namecheap would have resolved in 15mins or less, but here we are ...i have raised 2 tickets previously and they kept entering the wrong details causing my client site extended downtime.
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Mike Richardson (COULD BE A PARODY?)
(@d3vpsaux) reported
@Namecheap Bad bot
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Bernard Macarius
(@MacariusBernard) reported
@amiris_brown Fantastic? Use Namecheap? I found their service and pricing better than Go Daddy for sure.
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Wolfy
(@wolfygee_TV) reported
@Namecheap why are your dns servers down? In 14 years its happened twice this year already?
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XULQI MOON
(@XULQIMOON) reported
@Asfandyar12 Payment didn't go through for some reason on godaddy, everything seems functional from bank side. Their feedback on service not good by customers on one instagram promoted post I came across. Might try namecheap.
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Andrew Philpott
(@andrewlphilpott) reported
@Namecheap hey I just got an obvious phishing text and looked up the whois info for the domain and it was registered with you guys earlier today. Chrome is already flagging it as phishing but if you guys can shut it down or something that would probably be good.
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Cemal ✪
(@uzakyolkaptani) reported
@Zedbits @Namecheap @xyz Yes very bad!
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Marina Savina
(@nc_marinas) reported
@domainsgeneral @Namecheap Our pricing is created based on the cost from registry. Whenever the registry provides discount to us, we pass it to our customers. Discounted registration cost is quite popular, some registries have renewal programs like in this case, but transfers are never discounted.
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Mr Eazzy
(@Dirdavidjohnson) reported
Please recommend a reliable fintech service I can use to create virtual USD cards, need it to checkout from Namecheap.
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Beth Mann
(@msbethmann) reported
@Namecheap That link you provided takes me to a page where I can leave a support ticket. There is no live chat function.
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Joe Belli
(@atlantajoe2121) reported
@27vea4LEmTBQMom @Namecheap I used their customer service chat feature twice for my domain account. They solved my issues quickly and efficiently. So much so that I was totally impressed. I'm thinking about adding web hosting as well with them when the time comes. Completely impressed.
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Vegas Keva
(@VegasKeva) reported
Hey @Namecheap sux! I decided to transfer my service to another web host. Knowing this, they cancelled and deleted my access- impossible for the new company to get my CPanel info! Now, they will provide me that information for an additional fee! What a bunch of scumbags!
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David Johnston
(@DontBeLemmings) reported
@Namecheap 20 day "worst case" has come and gone. Still no domain. Requested details of what happens next and get a lengthy duck and weave reply. No straight answers to my straight questions. How can you build trust like that?
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Goke Adebisi
(@gOkEspark) reported
Nigerian companies should learn to solve problems with their products and stop saying it's not their fault. It's almost a month now and no resolution from @whogohost. I should have stayed on Namecheap jeje
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Steven, Hack of all trades 💎
(@Torettox84) reported
Hot damn, updating DNS through Namecheap is fast.
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Pegasus | Stargaze Atomic Swap
(@ZonePegasus) reported
@Namecheap please fix this, we're a legitimate service in the @StargazeZone community. As for you @Phish_Destroy, do your research lol
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Martin
(@martinrue) reported
@mhemmings I have a few at iwantmyname because I liked the minimal UX but most of mine are NameCheap too. Never had any issues and cost-wise pretty happy.
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Roland Giesler
(@rgslr) reported
Why are you not fixing the bugs in your UI, @namecheap? I have open tickets outstanding and no-one bothers. I can't renew domains using any browser, since the renewal api times out and .co.za domain are broken in your UI. @namecheapCEO, do you know about this?
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S to the K ➐
(@estudekay) reported
Apart from the cheap plans, a good reason why I always recommend @Namecheap is their customer support. You'll always find someone to talk to 24/7 👍🏾👍🏾
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J.R.
(@dnoption) reported
@NamecheapCEO Why doesn't @Namecheap offer an in-house back order service on their own expired inventory? Every other major registrar offers a back order service.
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Ben Moffett
(@HelloMoffett) reported
For the love of all that is good and evil @Namecheap stop charging my card for domains that are not actually expiring this month!!!!!! It’s not time yet. Are ya having cash flow issues? “Renew” means a few days before, not a month before!
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Ridwan Tomi
(@beingridwantomi) reported
@Namecheap I provided all legal documents from my lawyer which you still rejected. Namecheap never support the success of it customers!!!
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Richard West
(@RiczWest) reported
Hey @Namecheap - MY ACCOUNT JUST GOT COMPROMISED AND YOU’RE NOT RESPONDING - WHAT A SERVICE 🤮
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Amit Wani
(@mtwn105) reported
Facing DNS not resolved issues on ISPs @Namecheap
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Bambo the Lord Nocturnal
(@boks84tm) reported
personally, If not that .com.ng and .ng domain extensions cannot be managed by the likes of Namecheap, there is no reason to patronize Nigerian or African service providers. Their response time is too bad and no instant chat functional service(Their chat is just for decoration)
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Ridwan Tomi
(@beingridwantomi) reported
@Namecheap is never to be trusted when you run a big business. I got locked out of all my domains which I manage for clients asking to provide documents where you still rejected it. @Namecheap is a big scam!!!!
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Christian | Cold Outreach 💎
(@coldemailchris) reported
@heyKrishShah @Namecheap Interesting never tried it out, maybe I'll look into it at some point
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David Johnston
(@DontBeLemmings) reported
@Namecheap I paid NameCheap $27,000 (yes that is 27 thousand USD) for a premium domain on 1 Nov 2022. It is now 18 days later and no progress or contact. Support just keeps giving me cut & paste replies, but their "worst case 20 day" limit is almost here. Ticket GQF-756-15538
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Daniel V.
(@danielvangberg) reported
@NamebaseHQ @Namecheap What is going on with Namebase? I experience massive 503 errors, hour long mineing of blocks, autions I already won restarting, and pending auctions reverting to unreleased state.