Is Namecheap down?
No problems detected
If you are having issues, please submit a report below.
Namecheap provides services on domain name registration, and offer for sale domain names that are registered to third parties (also known as aftermarket domain names). It is also a web hosting company.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Namecheap reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Namecheap. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Namecheap users through our website.
-
Web Tools (43%)
-
Domains (29%)
-
E-mail (14%)
-
Hosting (14%)
Live Outage Map
The most recent Namecheap outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Zionsville |
Hosting | |
| Lake Charles |
||
 Marinha Grande |
Domains | |
 Bengaluru |
Domains | |
 Torrejón de Ardoz |
Web Tools | |
| San Francisco |
Web Tools |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Namecheap Issues Reports
Latest outage, problems and issue reports in social media:
-
Kwasi Watson
(@KwasiWatson) reported
@NamecheapCEO considering the amount of emails I’ve had to go through I’m realizing censorship starts at the domain level. Decentralization will get rid of service providers like @Namecheap and @GoDaddy when customers and future web developers wake up!
-
John McDuffie
(@johnmcduffie) reported
@Namecheap i have tried for 4 days. I cannot get a ticket response or a verification email. Can't login to my accounts. But those billing emails sure find their way to my inbox. #fail #BadCustomerSupport
-
Brent Cappello
(@brentcappello) reported
@marauders Route 53 when your service is on AWS and namecheap when hoarding.
-
NIBE International Business College Pune
(@nibe_college) reported
2/ For finding and registering a business name, check out sites like Namecheap or GoDaddy. They have tools to help you search for available names and handle the registration process.
-
Stefanie Mills
(@Stefani19834478) reported
@nunoluciano @Namecheap It is really bad. I think you should look for an alternative.
-
Kwasi Watson
(@KwasiWatson) reported
I purchased the domain in Mar 22, I never even received anything mentioning it being suspended. I’m finally learning how to code right now to build the site and BOOM. Suspended. @Namecheap do better!
-
Tommy Knoxs
(@Tommy_Knoxs) reported
@Namecheap @NamecheapCEO im not gunna put y’all out like that tbh (dosent feel necessary) but please fix this
-
The Zanate
(@MCastannon) reported
@christinabindon why I couldn't find this earlier lol I actually bought 2 domains earlier from google, but hosted one of them on Namecheap because of "Easywp" their "easy" to set up managed wordpress site. pointing the domain there and activating ssl cert was a nightmare tho. support is good tho
-
Chezza 🏐
(@take_ratio) reported
@MrBrandtCox @NanouuSymeon Namecheap for me. They have excellent customer service as well.
-
N E M D A M
(@GriftingCreator) reported
@Namecheap when your business model is hosting scams and making the internet a worse place by doing so. Grateful to have you guys. You are unable to identify scams, hope you never fall for one yourself.
-
Kwasi Watson Films
(@KwasiWatsonFilm) reported
I purchased the domain in Mar 22, I never even received anything mentioning it being suspended. I’m finally learning how to code right now to build the site and BOOM. Suspended. @Namecheap do better!
-
Tommy Knoxs
(@Tommy_Knoxs) reported
@Namecheap Contacting a support team every time I need to do something as simple as adding records is the most anti-practical solution I have ever heard . So thanks for that . Think about how it took y’all 2 hours for “24/7” support to contact me back.. Why would I choose that?
-
Web Master SEO
(@webmasterseog) reported
@Namecheap What is the problem with namecheap. U didn't send me code to login and I sent message to you no response on my email up till now. I can't access my account. What is the excess for the code in the first place when I didn't ask for it?
-
Kwasi Watson
(@KwasiWatson) reported
@Namecheap @NamecheapCEO it’s shocking how terrible your customer service and legal/abuse department deals with customers. I checked Reddit and it totally seems like a widespread problem. Understand when customers aren’t happy, we will spread the word!
-
TomorrowsBrands
(@SeeBrands) reported
Never had Namecheap act like a police officer before. If this carry on, I will move all my domains else where. The domain I tried to purchase was a generic term, and an exact match domain that was never registered before.
-
jerem4fg 🇨🇦⚜️
(@jerem4fg) reported
@xxemberraexx However, for domain registration, I would recommend a feature-rich provider like NameCheap (which I've been a long time customer) and avoid the likes of GoDaddy at all costs.
-
Joseph Henzi of The Henzi Foundation
(@JHenzi) reported
@Namecheap Sorry, yeah, see that except some details on the site explaining one over the other and/or the difference between pre-cart and the product in the cart. Small changes would help. Seems there is no good reason to trust the Registry here instead, apologies for the outcry.
-
d.place
(@namesandplaces) reported
@followTLD @Porkbun @Namecheap You never know what might be around the next corner that forces you to raise your costs (out of your control) so I wouldn't promise too much at this point. :) Still SO early. Transparency, consistency and dependability is what I think most will look for.
-
McDonald Ekwubiri
(@McDonald_EK) reported
@HQawiyy @adebayoconcept @HQawiyy what if my IP changes? I'm asking because I've had issues loging into my namecheap cpanel just because my IP changed and this was ISP fault not mine. Please what do I do in a case like this so as to still access the course after purchase? Thank you.
-
marcmaxmeister
(@marcmaxmeister) reported
@marauders I have used google domains, 123domains, namecheap, and others. GoDaddy is by far the WORST customer experience of them all. And they acquired my former hosting service, webfaction, and shut it down because it was too cheap. They suck.
-
𝐓𝐲𝐥𝐞𝐫 〰️
(@tylersmithfilms) reported
Hey @Namecheap when are you going to crack down on the bots using your hosting for tumblr porn bots? Y'all don't even care do you?
-
Kwasi Watson
(@KwasiWatson) reported
@Namecheap suspended my domain due to “abuse” meanwhile I never even used it. Not only have they not provided any reason, they’re literally ignoring my questions via email.
-
alt kashmir
(@alt_kashmir) reported
@Namecheap @timkly @nocodedevs He missed all the reminders to renew domain. Namecheap platform is best and their support always go the extra mile.
-
d.place
(@namesandplaces) reported
@followTLD @Porkbun @Namecheap I think we are agreeing. I’m suggesting if I were a domain registrar I would not want to partner with a TLD owner that might double or triple renewal costs the following year. Bad for business. The registrars deal with the customers, not the TLD owners.
-
Tommy Knoxs
(@Tommy_Knoxs) reported
@Namecheap @NamecheapCEO Imagine Amazon telling me to contact live support chat to checkout . Or YouTube to update my profile I gotta contact live support . Thats what I mean by be serious . But have a nice holiday this isn’t necessary today I will bring this about later
-
nullbyteslackspace
(@nullbyteslack) reported
@SOSIntel @Namecheap Os it down? I was not able to visit it on a VM nor Tor
-
Sara ✿
(@saraaasaysstuff) reported
@marauders Namecheap! Their customer service is really great too!
-
Samir Dave
(@SamirDave18) reported
@Namecheap Pls solve my issue as soon as possible.
-
TomorrowsBrands
(@SeeBrands) reported
1/ I was trying to buy a domain on #namecheap about an hour ago, but was not able to apply it to cart even though it was available. I chatted to support and they wanted to know what I was going to do with it. I ended up buying it from #godaddy. I have 500 odd domains on namecheap
-
John McDuffie
(@johnmcduffie) reported
@Namecheap Can't DM it. I never got an email confirmation or ticket number. I've had zero support even on live chat. Some guy joined the live chat and never responded to me. Why? Likely he doesn't work for you and doesn't care. He gets paid whether your customers get support or not.