New World Outage Map
The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
New World users affected:
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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| ‘Ewa Beach, HI | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Babayugah
(@babayugah) reported
@playnewworld How about fix the ques for the current servers so we don't get disconnected for whatever reason after sitting for hours in que. Thanks :D
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Josh
(@Josh80379700) reported
@playnewworld just went from 3700 to first in que in around 3 hours to get a login failed box pop up and now I'm back in a 2700 player que. Wtf is going on
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Hans Tomatoes
(@ProTomMastho) reported
@playnewworld Servers still not working. queueing?
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Ian Rodrigo
(@IanRodrigo0) reported
Hello @playnewworld, can you fix a bug the dungeon of the level 25, many servers SA have this problem, aparently the dungeon have some like a desinc visually and hitbox too, players and monsters.
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wraith x the dot
(@wraithcrow) reported
@playnewworld Fix yo servers. I had 8,812 ppl in front of me and within two minutes, it jumped to 8,975!!!
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Richard Young
(@Richy_Young) reported
@Gringo_up @playnewworld Of course it’s the problem when every single server has a queue of 800 or more and that wasn’t even peak Eu time. Later this evening it will be 4K plus queues per server all servers.
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DStruct
(@DStructUK) reported
@playnewworld I just got from 3600 to 500 in queue then you disconnected me due to some login error, very frustrating
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Rew
(@Rewendor) reported
@playnewworld yesterday, I waited over 2 hours, got in, and got disconnected by server in 7 minutes. Today I waited over 2 hours, there was 1 player left, and i got "failed to configure" error. Please take your game, take your servers, and shove it up yo... Incompetency at best.
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N
(@Nyxlalix) reported
Waited in queue for 3 hours to play @playnewworld with 1080 people ahead of me I get “error connecting to server” so I have to restart queue and now there’s 1879 people ahead of me
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Sir Doenny
(@sir_doenny) reported
@playnewworld It's pain, I will stream today how I solved the insane queue issue and play!
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Daniel Parra
(@Gringo_up) reported
@playnewworld the problem is not the servers, people want to play in the most popular ones, the others don't have much, they should add a system so that later they can migrate to another server when it's time to calm down a little bit.
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Mark Addleton
(@AddletonMark) reported
@playnewworld What's taking so long to get a fix in place for these server queues??? Spending double the time queueing versus playing, not by choice, it's quite unbelievable..
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Ben Sutton
(@BenSutt28541832) reported
@playnewworld Genuinely Pissed off, i cant believe i wasted my money on this game and you havent even made enough servers and big enough servers for everyone, ******* stupid. ive been queueing for hours and hours and all i get is an error
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ImKable
(@ImKableGaming) reported
@playnewworld I understand adding new worlds which is great, we appreciate your hard work, but there is still the root cause issue where people don't want to start again and lose progress, the solution can't be to start again on another server for that world to suffer the same queue issues
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Hans Tomatoes
(@ProTomMastho) reported
@playnewworld Why does your game not work? Bought the game yesterday I still cannot play?? Are you going to fix this or not?
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