New World

New World Outage Map

The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

New World users affected:

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new-world-game Hero Image

New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Nîmes, Occitanie 1
Saintes, Nouvelle-Aquitaine 1
Porth, Wales 1
Aßlar, Hessen 1
Annaberg-Buchholz, Saxony 1
Vagney, ACAL 1
Beckum, NRW 1
Cergy, Île-de-France 1
Sydney, NSW 1
Oldenburg, Lower Saxony 1
Linz, Oberösterreich 1
Bermuda Dunes, CA 1
Pelotas, RS 1
Thornton, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • DeraxBitterleaf Derax Son of Dargerly (@DeraxBitterleaf) reported

    @CaptainMorganAE @playnewworld I seem to have a problem with losing limbs lol

  • nsliwsn Wil (@nsliwsn) reported

    @playnewworld In the prev patch, yall 'fixed' bugs including the 'abandoning event' UI bug but I'm STILL experiencing it. Srsly? It took yall 7 HOURS only to fix some bugs including the one I mentioned and it hasnt even been rectified. Ur game's gonna die at this rate due to your incompetence

  • official_lieu Lieu_ (@official_lieu) reported

    @playnewworld No abandoning event being stuck on your screen until you log out and back in fix?

  • StealthyUSN Stealthy (@StealthyUSN) reported

    @rockstar1744 @VeraxDog @playnewworld If you cap your fps you're fine, from what I have seen and deal with. I have a 3080, no issues at all.

  • Joyful4eternity Marie Thomas (@Joyful4eternity) reported

    @playnewworld Hopefully they fix the taxes on housing. It's hard to pay those prices every week especially when idiot Governors of companies jack up the property tax.... I don't mind paying like once a month. Just wish it wasn't controlled by companies....

  • 520Gazorpazorp adam fox & k’andre miller stan account🟨🟥 (@520Gazorpazorp) reported

    @Anubis4272 @playnewworld For what it’s worth, my EVGA 1070 TI hasn’t shown any of these problems, so it seems to be just a problem with newer cards. On default settings it’s maxing out at 97% or so. Wouldn’t take my word as gold in this since it’s just my one card and I may just be lucky, but yeah.

  • TheSIeepyGiant Traverton the 3rd (@TheSIeepyGiant) reported

    @playnewworld Yo so any fix for overheating CPUs yet?

  • InvincibleYoshi Who this dude (@InvincibleYoshi) reported

    @playnewworld Why dont u fix the problem with the level 55 and 65 portal? Where player with a Azoth 5. Staff cant close them? Yeah that bugg fix would be cool.. :D Kinda sucks ***** to have a T5 azoth-staff and cant do **** with it :)

  • Duvvii95 Devon (@Duvvii95) reported

    @HiZenTwenty @ItzTechN9ne @playnewworld Well, kind of hard to coordinate multiple people to start the game on the same server when servers are either full this quickly, down for whatever reason and that the devs tell you to just settle in one by making (already) broken promises

  • AxelWooke Wooke axel (@AxelWooke) reported

    @playnewworld Are you realy not going to fix the ice gauntler Ice storm ???

  • ThatHawko Stephen Norton (@ThatHawko) reported

    @ItsHalvar @playnewworld They already said a few times October will be spent sorting bugs and server issues so not this month

  • chrisbb85 Chrispy (@chrisbb85) reported

    @ItzTechN9ne @HiZenTwenty @playnewworld yes, its your fault for not choosing an empty enough server together, at the same time. me and SEVEN of my friends got in an hour after launch, and all managed to play together no problem, because we coordinated.

  • alexyanov Daniel R. Maciel (@alexyanov) reported

    @playnewworld Please fix closing level 65 portals, itis not possible at the moment

  • fleetcmd Szabolcs Molnár (@fleetcmd) reported

    @playnewworld It's very kind of you to provide the times in both PT and ET time. But could you provide a time in some EU/APAC time zone equivalent as well? Also, why don't you do regional updates during the night of that specific region? You DO have server groups, so it should not be an issue.

  • nsliwsn Wil (@nsliwsn) reported

    @playnewworld Not to mention, wtf is happening with your servers. The performance and latency has dropped significantly for the past 2 days. Even big time streamers are lagging tf out, with players teleporting arnd and all that.

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