New World Outage Map
The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
New World users affected:
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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Takoda
(@YamiTaskebe) reported
@playnewworld Heyy, just found out I’m supposed to get tittles just for joining a faction. I don’t have them anyway to fix this?
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Barney
(@barnissimo) reported
@playnewworld Now there is a strange global announcement on the login screen that you can join a shorter queue on another world in your region if your active queue is too large. But how do I join a shorter queue without having to create a new character?
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Salted_iRaptor
(@Salted_iRaptor) reported
@Nozzabox @playnewworld I could honestly deal with the queue times if the dev's at @playnewworld would just fix the issue where you keep getting kicked from the queue after 2 hours of sitting there waiting to get in then having to re-queue again for another 2 hours!
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Jaybob
(@jaybob50) reported
@playnewworld Does not work. It put me back into the queue after 4 back to back disconnects using this method only to get "Failed to join login queue." - 18 hour queue time, 6 hour playtime 👍
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S3eeD
(@iS3eeDow) reported
@playnewworld the problem is with EU SERVERS you need to open in middle east/South Africa so the servers doesn't get flooded with players and also will solve many problems with longer queue waiting.
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Zirrub
(@Zirrub) reported
@playnewworld you’re probably working on it but I reported a bug along with my friends in closed beta that the life staff has issues when you cast two abilities in succession. It will not apply the ability on your target but yourself Also some times you can’t pick a target.
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Hagane
(@haaagaaaneee) reported
@playnewworld [#NWSTATUS UPDATE] MASSIVE, dogshit company cannot afford to make stable queue and makes people ,whom BOUGHT their game to wait for 4 to 8 hours in queues, just to get MASSIVE amount of errors and reset their queue to let them wait another 4+ hours. Take a look at the fiesta!
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Zeon
(@ZeonWasTaken) reported
These @playnewworld queues are insanity, more than 2750 people waiting to login to Viola alone. Idk how long I’m gonna be here for but…
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STHEG
(@sthegTV) reported
@playnewworld Today I was kicked from the queue two times and I haven't log in yet. Are you aware that you have sold a full price game and now you don't let us play it? 👀 Fix queues ASAP, please.
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nimruth
(@NNimruth) reported
literally half of the annwyn autoruns into walls.. disconnect these afk players @playnewworld
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xDAYLONx Gaming
(@DaylonxGaming) reported
@playnewworld PLEASE allow us take our character to different worlds.. in order to avoid this 3k Server Queue, we have to create characters and restart progress. As a #newworldcreator, this really backfired on content creations and streamers. Please fix this asap. #amazonstudio
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Mortyfer
(@melidiar18) reported
@playnewworld Can you fix this ****?
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Fräggl
(@FraGThieF) reported
@playnewworld Disconnected while playing, reconnect immidiatly (max 1 min), queue place 2800. Got down to 600. ghot thrown out of the queue with "toManyRequestExeptions" and now on place 3000!? WTF? What about holding the place in case of error? for 5 Minutes?! 3 Hours lobbysimulator. THX...
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KisshuTheStein
(@KisshuTheStein) reported
@playnewworld What a damn joke... joining a new server which is full within minutes and having same queue problem as the others... just happended to me... also now getting LAG DETECTED error and have to requeue all again... this SUCKS! literally u stole our money
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Wrannec
(@Wrannec) reported
Getting booted at #15 after waiting in a 2k queue (and yes, I got the error, and yes, I pressed OK and waited. I then got failed to join login queue) Back to queue #2460 Meanwhile people auto-running into a wall in-game to not get kicked. How about fixing that @playnewworld ?
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