New World

New World Outage Map

The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

New World users affected:

Less
More

new-world-game Hero Image

New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Map Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Nîmes, Occitanie 1
Saintes, Nouvelle-Aquitaine 1
Porth, Wales 1
Aßlar, Hessen 1
Annaberg-Buchholz, Saxony 1
Vagney, ACAL 1
Beckum, NRW 1
Cergy, Île-de-France 1
Sydney, NSW 1
Oldenburg, Lower Saxony 1
Linz, Oberösterreich 1
Bermuda Dunes, CA 1
Pelotas, RS 1
Thornton, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • TAKOMAN12 TAKOMAN (@TAKOMAN12) reported

    @playnewworld Second day, same problems. +500 queu already in EUW. No new servers. No news. No answers. Amazing how you are destroying the hype. Really amazon with all your resources you can't do nothing? Just unbelievable.

  • Genzzry Daryl Knight (@Genzzry) reported

    @playnewworld Please disconnect or ban the people using exploits to stay online when asleep / at work. They're just running into a wall and taking a slot away from people that actually want to play. This is about quarter to half of the online people in EU servers atm.

  • sukankuluttaja Jani Koivunen (@sukankuluttaja) reported

    @playnewworld Alright thats it. first wait 1.5 hours to get in 420 was que. Then game crash, now queline is over 1000. Good bye, im back to world of warcraft

  • LockeTBB LockeTBB (@LockeTBB) reported

    2 hours in a queue this morning to be disconnected by an error message to rejoin another 3 hour queue to be disconnected at position 200 now back to 4800. Great game @playnewworld The servers are fantastic when your in so why not increase the capacity to accomodate

  • GoooRoooGaming TheGoooRooo (@GoooRoooGaming) reported

    @HapaFodder @TheBigM145 @playnewworld Sadly I can’t login but it’s because a coal truck took out the main fiber line in the area. 🚛

  • Keencronj Keenkong (@Keencronj) reported

    @playnewworld server wait times are ridiculously stupid and long. Are you trying to make people stop playing already? Position 1301 in queue. Fix this rubbish.

  • W00denino W00den 木製 (@W00denino) reported

    @playnewworld fix your ******* queue, it's not possible that I stay in queue for 6 hours then the game gives me error and makes me restart the queue, 2nd time I try to join the game in 2 days

  • philipp_thaler Philipp Thaler (@philipp_thaler) reported

    @playnewworld Keep getting kicked out of queue. Going down to position 10-50 -> an error occured, go start back in line. Your queue should at least remember someone for 5 minutes...this is riddiculous.

  • OniaxTv OniaxTV (@OniaxTv) reported

    @playnewworld Fix your game. It's ridiculous what you are doing!

  • schmandvoll Schmandvoll (@schmandvoll) reported

    Please @playnewworld let me reenter the waiting queue if I get kicked out. Today I‘ve waited for over 8 hours once again and got kicked out with an error message three seperate times. This is so frustrating.

  • Essmaine10 Jack (@Essmaine10) reported

    @playnewworld Please fix the sheep this quest is horrible

  • IronEarth5 IronEarth (@IronEarth5) reported

    @playnewworld EU queue times are already higher than this time yesterday and I'm encountering login errors. Is anything being done that you can announce? (Preferably before peak times) New servers perhaps? :I #NewWorldMMO #QueueWorld

  • AssassinXBT Kev the Assassin 🔪 (@AssassinXBT) reported

    @playnewworld Why can't I see a connect to Twitch login button? I turned on the Twitch connection in the settings...how am I supposed to claim my drops?

  • Modogaming_On Modo Gaming (@Modogaming_On) reported

    Please @playnewworld fix this soon! I can't wait 4 hours and when I'm next to de 400 the game kick us out and you have to start again. This is outrageus. @amazongames do something

  • DutchGeneralz DutchGeneralzZ (@DutchGeneralz) reported

    @playnewworld I know queues are part of the game and especially this one but that doesn’t mean it’s acceptabele to be kicked out of an queue with some kind of error message. I’ve been waiting for an hour and got kicked out. Now it’s twice the people in the queue. This is not okay

Map Check Current Status