New World Outage Map
The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
New World users affected:
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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Mercenario
(@Necrem) reported
@playnewworld connection error, connection error ,connection error, 40 min
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Shiifftee
(@shiifftee) reported
@playnewworld cant connect to the server ?! got LAG DETECTED mid game, restarted the game and now i cant even connect to the server.
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The Rude Canadians
(@SumtaPenDragon) reported
@VersatilVic @GigahDank @playnewworld August launch got pushed back to September 28th. They didn't like the issues there servers were having
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Pedro Blanco
(@Pedrobl75704007) reported
@playnewworld Id love to it just says launch error ive played the alpha and the last beta but now grrrrr
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мαѕтєяѕ σf нαя∂¢σяє
(@WeLiveHard) reported
@talley_400 @playnewworld my cpu/gpu usage is normal i never had this problem in the closed beta and i played 130h also my temperatures are OK, drivers updated so i really don't know what it is, must be a game issue at this point
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Admiredplague🧬
(@Admiredplague) reported
@Stealthy__TV @YorkshireMike_ @playnewworld Gunna have to disagree and say that in a skill based combat system....it should be skill > level. Obviously level and gear comes with higher HP and Armor, but if your a 60 getting flattened by a 20 maybe the issues is your combat skill and not the game.
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Chris Shilt
(@cshilt) reported
@playnewworld I need some help with an issue. Crashing to desktop consistently with a 3090. Framerates are capped @60 through the game and the Nvidia control panel. This has happened consistently though Alpha and Beta testing. I even RMA'd the card with no relief.
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Matteo
(@VortiM91) reported
@playnewworld Crash every time...
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Balths Knight
(@spook420) reported
@Gnitepracdlo @playnewworld Im living way down at the southern part of Texas. Border with Mexico During closed Beta i tried both NA E/W servers for ping. Neither was any issue at all. Both had a decent 40-60ping. Maybe it's your ISP....
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ᒪE ᗪᑌᑕ ᒪOᑎG
(@poochswadge) reported
@playnewworld the connection is really becoming a problem to SEA players like me. Any chance you guys can make it a little bit easier when launching? Or even release a Asian server?
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D
(@shams1328) reported
@dwynnv @playnewworld They never respond but I was lucky I got access back into my account, the customer service here should do something about there service if it wasn't for the help of @utopiantechh a reliable source of help who helped me fix my account I would have been in same condition till now
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Ливень
(@3huI51LuuNzBIa2) reported
@playnewworld @mm_connerr_rep_timeout . what to do with the error?
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Marcin Liśkiewicz
(@penmarpl) reported
@playnewworld Closed BETA problem with servers "wait for login". Open BETA problem with servers again "wait for login". REALY !!!!!!!!!!
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Gogbe
(@Gogbe_rl) reported
@playnewworld Launching the game, it says no product information found, and to contact customer service for this product?
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felis🐈
(@felis) reported
@playnewworld I got "LAG DETECTED" on AP Southeast/Utopia. I can't move character/exit game, only another player's chat is update normally.
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