New World

New World Outage Map

The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

New World users affected:

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new-world-game Hero Image

New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Nîmes, Occitanie 1
Saintes, Nouvelle-Aquitaine 1
Porth, Wales 1
Aßlar, Hessen 1
Annaberg-Buchholz, Saxony 1
Vagney, ACAL 1
Beckum, NRW 1
Cergy, Île-de-France 1
Sydney, NSW 1
Oldenburg, Lower Saxony 1
Linz, Oberösterreich 1
Bermuda Dunes, CA 1
Pelotas, RS 1
Thornton, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • RebeccaJade96 Rebecca Jade Simpson (@RebeccaJade96) reported

    @playnewworld My character has disappeared and all worlds gone, is there a server issue?

  • RyanCGibbs1 Ryan Gibbs (@RyanCGibbs1) reported

    @captain_kronk @playnewworld Don't click play again after getting kicked out of the queue... Just click okay to the error message and wait, you will be out back in your same position in queue

  • naxxaroonie naxxar (@naxxaroonie) reported

    @playnewworld are eu servers down ? Says no worlds on my game

  • vitao_Cremes Duble do Vitao (@vitao_Cremes) reported

    @playnewworld PLEASE fix SA Alatyr server... dg level 25 is buged and players are imortal

  • hikkunamatata Sile (@hikkunamatata) reported

    @playnewworld when you have 5 players left in queue and then pops the error "too many requests" and the queue stars from 700 again

  • Whysoserrus Serrus (@Whysoserrus) reported

    @playnewworld This queue & error stuff is an excellent way to be spending my birthday.... Can you please just stop being so damn secretive and tell us what's going on, what's your plan, how the transfers are going to work etc so we can actually make plans for the future? Please??

  • LisaMoonless Lisa_Moonless (@LisaMoonless) reported

    @playnewworld could you maybe fix the error message that pops up every 2 min? Yeah pressing ok and do nothing works. But when quee is 6-10 hours long, i would like to be able to do other things while w8. sitting at the pc to press OK every 2 mins for 6-10 hours is torture.

  • Ryant70 Lv1 Magikarp (@Ryant70) reported

    @playnewworld Your queue system doesn't even work without throwing constant errors. This was happening in beta, you learnt nothing.

  • Grzegorz_Mroz Grzegorz (@Grzegorz_Mroz) reported

    @playnewworld What with Europe? From 1800 to 6000 ppl waiting in queue after 3 pm. Even requeue doesn’t work, some different error messages occur since today.

  • vitao_Cremes Duble do Vitao (@vitao_Cremes) reported

    @playnewworld PLEASE fix Alatyr server... dg level 25 is buged and players are imortal

  • VitaminBouncee Vitamin (@VitaminBouncee) reported

    @TheJshot99 @Xposed @playnewworld What issue is there to fix?????? It’s the players fault not the company’s or product.

  • vitao_Cremes Duble do Vitao (@vitao_Cremes) reported

    @playnewworld PLEASE fix SA Alatyr server... dg level 25 is buged and players are imortal

  • Roidy69 Rory (@Roidy69) reported

    @playnewworld I seem to not be able to play your game since buying it...I logged in for a while yesterday before being kicked and now I have the @ mm_loginservices_internalservererrorexception error. Please help?

  • Puzzle481 Puzzle (@Puzzle481) reported

    @playnewworld Please address your connection errors, its bad enough to have to sit in a 3000 person queue but i actually have to stand there and guard it since it keeps disconnecting me every 30 seconds today and i dont want to lose my spot

  • Crounsss Crounus (@Crounsss) reported

    @playnewworld To who ever have the tooManyLogins issue just quit the game and steam and open it back that should do it ig

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