New World Outage Map
The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
New World users affected:
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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Salzbecken
(@salzbecken) reported
@playnewworld bring 4 or more Server to EU so No Quetime for all and all can play this game. and fix the Server FEA its Again Down! thats Realy bad for a Company Like Amazon Games....
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EastcoastScott
(@Eastcoast_Scott) reported
@TheShapeOG @almeidagu599 @playnewworld Not just gatherers, but the higher the pop, the greater the strain on the server and it is an exponential relationship. Which would mean more lag, among other issues.
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James Kam
(@Kingjames13D) reported
@playnewworld Can you fix the issue of the game crashing on startup? Bought it and had it working for 2 days then stopped.
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Rocknbeers_
(@Rocknbeers_) reported
from
Sydney, State of New South Wales
@playnewworld Hi team, thanks for the efforts but the lag is turning unbearable. Not sure if increasing pop helps, rather have another sv (Australia region) even if it means having to merge again in the future in case pops go down (hopefully not)
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SassyTuna
(@tuna_sassy) reported
@evanluls @playnewworld Did they ever fix the problem with burning up GPU’s?
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Evan
(@evanluls) reported
@tuna_sassy @playnewworld Yeah I’m pretty sure shortly after the issue happened last fall.
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EastcoastScott
(@Eastcoast_Scott) reported
@keigg @almeidagu599 @playnewworld The issue with rasing the server cap is not only about availability of resources, it is also about lag, and if the servers can handle the traffic. A load increase is much greater adding 200 to 2200, than it is for adding 200 to 2000. It is not linear.
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anton lestrange
(@huge_mclarge) reported
@Eastcoast_Scott @almeidagu599 @playnewworld do we have to pay to transfer to the new servers? because if so that's bs - I'm not giving ags $15 to move to a new server w potentially the same queue issues. they never should have merged as many as they did in the first place
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Andy
(@AndyNicolaides) reported
@playnewworld I know it’s not the top (or anywhere on) your priority list, but do you know if there may be any updated Steam Deck support coming at all? It works but many people (including me) have issues with it allowing us to get into the game on certain wifi networks.
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guildwarsboy
(@guildwarsboy) reported
@playnewworld This is gonna be a problem in the future that I hope you're already planning for, making more servers will usually just result in dead servers long term
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Majestic Gaming
(@DigitalXMarine) reported
@DeltaDontSwim @playnewworld I just started playing the game and at first I wasn’t having issues. Then last night I hit a queue like that and just logged off to play something else. I’ve been enjoying it so far but not sitting through that. To much good stuff to be playing
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DeltaDontSwim
(@DeltaDontSwim) reported
@DigitalXMarine @playnewworld Yeah. I'm afraid that we're going to run into the same issues we had at launch. That's pretty disappointing considering a ton of players are returning after giving up back then.
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EvilScotsman0
(@EvilScotsman0) reported
@playnewworld Latest hotfix seems to have broken the game for linux users. The game starts, go to launch into a server and the game instantly crashes (Tried a fresh install, same thing). Works fine on Windows - Server EU Central - Fae
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João Matos
(@JooMato72278538) reported
@playnewworld Fix the expeditions guys, people are trying to do some for quests and its bugged.
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EastcoastScott
(@Eastcoast_Scott) reported
@huge_mclarge @playnewworld 1/2 I will concede it would be nice if there was no fee involved. I understand the current business decision but, I hope there may be promotional/free server conditional transfers offered, if pop issues are not resolved soon.
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