New World

New World Outage Map

The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

New World users affected:

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • Helthurian Zach (@Helthurian) reported

    @DBFig @playnewworld Im waiting until Friday so I can ensure the faction I pick is decent and get to avoid launch issues.

  • bewdubruh Bewdu (@bewdubruh) reported

    @playnewworld If we lag out during launch at the server has a que are we stuck back in que or do we have a certain amount of time to log back in?

  • Welgo_ Welgo (@Welgo_) reported

    Two more days and I’ll be in Aeternum Until then, I’ll just sit in an imaginary character creation screen waiting for my ship to crash land in @playnewworld

  • DemocracyIsGone Politics (@DemocracyIsGone) reported

    @EyeSeeU8 @playnewworld If it’s from EVGA I would cap the frames as they have said there cards have manufacturing issues that is causing the over heating ended up not being a new world problem it can happen in many games sadly

  • ItsSABER_ SABER #NWcreator (@ItsSABER_) reported

    @ckichcal @playnewworld MMOs because it helps with server load and makes taking time out of work easier also help so they can be in office to fix problems which is common for a MMO launch unlike FOS games that usually do not have game breaking bugs on launch

  • EyeSeeU8 EyeSeeU (@EyeSeeU8) reported

    .@playnewworld is the 3090 graphics card issue fixed for launch?

  • _Brutal_Gamer BRUTAL (@_Brutal_Gamer) reported

    @playnewworld I don’t see an option to pre install the game on steam anyone else have this problem?

  • Tracelesstv Traceless (@Tracelesstv) reported

    AWS global outage a day before @playnewworld launch. 🔥 Please no dear baby Jesus.

  • ViperPrism Mike (@ViperPrism) reported

    @Uhtred1234 @playnewworld @Diablo They won't be game breaking bugs. The only thing I see happening is the servers have que time and/or server issues. Game was running a lot better than #D2R

  • Kellryth Kelryth (@Kellryth) reported

    @playnewworld Ok you know your servers are probably going to crash when Europe starts playing and North America starts logging in to reserve our names? It would have been better to region bind the names instead of having them account bound.

  • DBFig DBFIG (@DBFig) reported

    Tomorrow is the launch of @playnewworld Hopefully, it goes smoothly. Though, I'm expecting some issues at first. Yet, I'll get on the Eden server and stream it tomorrow night. Should be fun.

  • LVato31 LVato (@LVato31) reported

    One more day to login to #NewWorldMMO EU - ASGARD @playnewworld

  • K24Fur K24Fur (@K24Fur) reported

    @jmichael0213 @playnewworld No problem man 90% of people don’t understand that the game is launching in different countries are different times even if it shows the same date it’s not. It took me an entire day to find out the proper time since they changed it twice but yes Australians get it first

  • Ki11s0n3 Justin Fuerst (@Ki11s0n3) reported

    @Philbotv @playnewworld I didn't take the day off, but I have Wednesday off. Which will work cause I imagine server issues at launch so hopefully by the time I get off work they'll be good to go for me.

  • ItsSABER_ SABER #NWcreator (@ItsSABER_) reported

    @Anubis9500 @playnewworld fair enough all opinion I guess as for the second part of your statement though, as much as stress test "help" it is close to impossible to not have server issues due to the initial load all at once this is why almost all major games especially MMOs have initial probs on launch

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