New World

New World Outage Map

The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

New World users affected:

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new-world-game Hero Image

New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
‘Ewa Beach, HI 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • leejonsmith Wear a damn mask, muppet. (@leejonsmith) reported

    Well done @playnewworld for an absolute terrible launch experience. Sit in a queue for ages and then a connection failed error. Maybe use some of the tax you don't pay to prop things up a bit?

  • G4SPE00 Gabbe (@G4SPE00) reported

    @Zandalei2007 @ElTony1620 @playnewworld Man, it doesn't help for players that already created a character and are level 30... I have a character at level 30 and I'm not gonna join a low pop server bro, just gives us the transfer now instead and that will fix soo many long queues on servers

  • YokozunaHanma Yokozuna (@YokozunaHanma) reported

    @playnewworld Have y’all fixed the issue linking steam and Amazon accounts?

  • 0xAmir Amir (@0xAmir) reported

    @playnewworld I just got this error and the queue began from the beginning. great!

  • SuntaxH Suntax HD (@SuntaxH) reported

    @playnewworld got the loginservices error, now I'm in the ******* back of the que. Wtf is this?

  • karoly_andi karoly andi (@karoly_andi) reported

    @playnewworld I was around 500 in que, got the error message-clicked ok and waited, it put me to 2800.

  • _halfbakedoreo TheHalfBakedOreo (@_halfbakedoreo) reported

    Guys….there is a weird glitch happening with my @Steam launcher… Every time I open it and click on @PlayApex the launcher just opens @playnewworld anyway…. Whatever am I to do?…

  • lars_snurgy Snurgy (@lars_snurgy) reported

    @playnewworld just got kicked out with the failed to login que as well. didnt reconnect me. now i have to wait for ages again, after waiting already. seems legit

  • JBrusdal joakim brusdal (@JBrusdal) reported

    @playnewworld been in que for 4 hours and now i get server error😡

  • KiriSwarm Katsu (@KiriSwarm) reported

    @playnewworld in queue for 3 hours, wnt to 100 people and got kicked with an error, man... smh

  • GlynnBorg Glynn Borg (@GlynnBorg) reported

    @playnewworld Been in queue since 3pm its 7:35pm and i've just been disconnected. I know there are issues but this is not acceptable. All the hype i had is fading. Going to another server will not help i'm at 25 on char and not gonna do that all over.

  • JordieJB Jordie_JB (@JordieJB) reported

    @playnewworld F********** GAME SERVERS ARE F************ TRASHHHHHHHHHH!!!!!!!!!!!!!!!!!!!!!!!!! FIX YOUR F*********** GAME!!!!!!!!11

  • MalawiFPS Malawi (@MalawiFPS) reported

    @playnewworld i waited 3 hours in queue for my game to crash so i lost my spot in queue, please add server/world transfers

  • stuggybear Randall Flagg (@stuggybear) reported

    @playnewworld You can't even make the queue system work! Nothing like waiting all afternoon from 1500 to 176 only for the queue to crash and now I'm 2326...

  • DanielNicolai1 Daniel (@DanielNicolai1) reported

    @playnewworld update: just got the error again and it put me back at the same postion so good work!

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