New World

New World Outage Map

The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

New World users affected:

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
‘Ewa Beach, HI 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • NaniVP Ernani Paiva (@NaniVP) reported

    @NBKMistik @playnewworld Well I'm on the wait of the Linux base is allowed to play without the anti-cheat problems. As soon as this is resolved I will jump on the game. PvP seems quite fun.

  • nicklaswendell1 NwL (@nicklaswendell1) reported

    @playnewworld you need to fix your god damn server problems asap. It cant be right that you have to que for 4 hours at 12am, what do you think will happen when the time becomes 4pm and all from eu are getting Home from work? What que times are we talking then?

  • KrsnikUrban Urban Krsnik (@KrsnikUrban) reported

    @playnewworld And where are additional servers for EU? It takes 3 hours to just login into game...

  • Pete_Gale Pete Gale (@Pete_Gale) reported

    @playnewworld Was #871 in the queue this morning; it's been 4 hours and now I'm #3257 in the queue, because I've had a server connection error three times (one at 300ish, one at 500ish, one at 2400ish). This is an absolute joke.

  • nwaucm New World Australia Community and Marketplace (@nwaucm) reported

    @EagleGarrett @playnewworld If you login for your next session now, you may get in by the time you're awake again. =P

  • Whatdidyoudo7 Whatdidyoudo!!! (@Whatdidyoudo7) reported

    @playnewworld Just qued from 650 to 50 for a connection failed error message… now im 930 👍🥲

  • knownAsBoogie The Boogie (@knownAsBoogie) reported

    @playnewworld In iran we have problem connecting to the game pls fix it

  • ADCARTATTACK ADCArtAttack (@ADCARTATTACK) reported

    @playnewworld @dealer_monkey Just to test, I deleted my character, and started a new one in the same server.. I'm not 490... my old one was 2100. So you are prioritising new players!!! Is that to prevent refunds? Get new people playing.. DEFINITELY passing this game service

  • StoneyJake_G Jake_G (@StoneyJake_G) reported

    @BlakesBoolin @playnewworld I had no issues other than a long wait to get in

  • Icaris_7 Rhuraidh Garness (@Icaris_7) reported

    @playnewworld hey, want to fix your queues and stop kicking people out of them after multiple hours? at least put in a grace period to get your spot back in the queue when it disconnects, people paid for this game and scant even play it…

  • Kiz0Sm1th Kizzz0 🕹 (@Kiz0Sm1th) reported

    @playnewworld Fix the ******* game!!!!!!!!!!!!!!!!!!!!!!!!!!!!

  • Tour133 Tour13 (@Tour133) reported

    @geoffkeighley @playnewworld Olympus server: Trading post is lag and slow, cant buy anything. And Town boards has lag issues. Can we restart the server?

  • rafwinter winter (@rafwinter) reported

    @playnewworld There is a bug going on the server i am playing (Brazil - Alatyr) that makes people imortal and the mobs from the first dungeon too. Please fix!

  • osrsStaunch matt (@osrsStaunch) reported

    Hey theres a massive server issue in Aus you need to do a quick server reset @playnewworld

  • BretzelsOVS Bretzels (@BretzelsOVS) reported

    @playnewworld What do you think about stopping all the servers until you add slots to the servers and fix the queue disconnect?

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