New World Outage Map
The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
New World users affected:
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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Nîmes, Occitanie | 1 |
| Saintes, Nouvelle-Aquitaine | 1 |
| Porth, Wales | 1 |
| Aßlar, Hessen | 1 |
| Annaberg-Buchholz, Saxony | 1 |
| Vagney, ACAL | 1 |
| Beckum, NRW | 1 |
| Cergy, Île-de-France | 1 |
| Sydney, NSW | 1 |
| Oldenburg, Lower Saxony | 1 |
| Linz, Oberösterreich | 1 |
| Bermuda Dunes, CA | 1 |
| Pelotas, RS | 1 |
| Thornton, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Matthew
(@PerdyTang) reported
@playnewworld Can you fix the main quest being broken
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ArsheeTV
(@ArsheeTv) reported
Please turn off 1 hour penalties from OPR until the current "Lag Detected" Issue have been addressed. A lot of our boi's are getting penalties for something they have no control over. Ty @playnewworld #NewWorld
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Leviatra
(@LeviatraLP) reported
@playnewworld You guys are making progress. Game is much more playable then before which i like a lot. But my main problem was the gear grind. I love if really good equip is hard to get but trough rare drops or crafting not getting same gear over and over again to raise the cap.
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Dylan Favretto
(@Dfav14) reported
@playnewworld I am having an issue with these server tokens as well. I had just transferred recently today because the original server i was in had 70 players on it. Dead. I wanted to transfer to Orun to play with friends but it was closed. After a long conversation with Amazon.
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PropersoXD
(@PropersoX) reported
@mr5pacely @JUANDAVID15 @playnewworld So you had a bad experience in a war and opr once and you think that its like that every time? sure. And btw those exploits get patched really quick so I don't understand what the issue is. There currently is no exploits like that in the game so go try opr and wars again
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permabanmachine
(@permabanmachine) reported
@playnewworld just turn off servers fix ur game and reopen fresh words with 10k cappacity and channels insted of trilion dead servers xd
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Brian
(@BaconofWar) reported
@playnewworld your new patch and auto ban is broke. I patched, logged in, started getting resources, received a message saying something about suspicious software. Within 2 minutes of getting the error I was permabanned without any reason?
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SyS da Prototyp 🏳️🌈 💙💛
(@SyS_da_Prototyp) reported
@playnewworld First I will check the Help anders in the steam forum. There were many people with this problem. If it wont work I will write a ticket.
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Gui Lemos
(@GFLemos) reported
@playnewworld You guys have some quests bugged, I can't progress through the main story, they won't update and some of my friends have the same problem. Maybe look into that?
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Joseph Moore
(@Cptmoore1) reported
@playnewworld Fix the story missions. I can't continue the story past "Answer the Call" since the update came out.
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chris dall
(@chdall) reported
@playnewworld Cue's Missing guild broken storage how about fixing that first
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Stingbass
(@stingbass) reported
@Jtemptation @Kaylertot @playnewworld No problem!
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jokidre 🍥
(@jokidre) reported
@OGDale_ @playnewworld You talk about hundred of thousands of potential scenarios that should be test. Probably cause you already forgot that last issues they had were: 1. Dupe gold 2. Cant craft from storage 3. Wrong GS drop 4. Teleport visual bugs 5. Random icons for items 6. Long etc
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gabe taulbee
(@gabetaulbee) reported
@playnewworld Can you please fix the "Answer The Call" quest. I cant progress in the story at all.
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Johannes Haveland
(@JHaveland) reported
@playnewworld How aboute you fix the quest bug. Noone is doing The Depths, and I need it for the story! And no the solo option is not working
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