New World

New World Outage Map

The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

New World users affected:

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
‘Ewa Beach, HI 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • SrGravatas SrGravatas (@SrGravatas) reported

    @madagger @Celtics_fan78 @playnewworld not trying to be their lawyer here since they are a millionaire company and i dont give a **** about them, but there are plenty of servers for you to play... problem is people want to be everyone in the same server.

  • atroarc Cam B (@atroarc) reported

    @playnewworld Queues won't be resolved until people can transfer because they want to play with their friends. The two issues are literally the same problem.

  • dr3wsk1_drew Drew (@dr3wsk1_drew) reported

    @ObeyJustified @playnewworld So do i lol got 2 x lag detected issues today booted and now our server queue is 2k+ fml

  • Perky391 Perky (@Perky391) reported

    @boalacopiilor @playnewworld Just oress the X when you have the error and then don't press play again. Just wait and do nothing, it will out you back at the same position you was at.

  • InferiusK inferius klik (@InferiusK) reported

    @playnewworld im waiting like 4 hours in the queue because off the errors, played like 30hours spended like 20 hours in the queue fix it ASAP please @playnewworld

  • aLivingBeing a Living Being (@aLivingBeing) reported

    @playnewworld Please look into 'You are queueing for a starting area...' it is so broken...

  • TheLordTrout David Cleenewerck (@TheLordTrout) reported

    @Sharky_646 @ZavocOriginal @playnewworld Yea. I bought the game and am just gonna wait a week or two for Amazon to fix their issues. Amazing game tho!

  • gabriel16v gabriel vidal (@gabriel16v) reported

    @playnewworld HI,i dont post never but i need to say **** your life im wait 12 hour for try to play i cant because all time crash ty amazon ty jeff bezos ty all

  • Huzad12 Hu (@Huzad12) reported

    @noelbigdadmiler @playnewworld It also happen my account for 2month and I tried contacting support service but they always gave me a robot reply so i got in contact with @SUPPORTTEAM102 on Twitter,they were the one who got me back into my account they will help you with your account

  • SEACALLpildash Marie-Lo (@SEACALLpildash) reported

    @noelbigdadmiler @playnewworld It really feels bad how your account has been banned I had same issue not until I was recommended to @cvnfvx and he got it fixed today hit him up and be happy again

  • DA2Z5 DA2Z (@DA2Z5) reported

    @Nowotn_y @playnewworld You clearly have no clue and must be new to gaming it doesn’t matter what company it is these issues happen in basically every mmo

  • AChimpsWorld RobbinHudz (@AChimpsWorld) reported

    @TheCockneyGamer @playnewworld Yeah, it's fun when you manage to login but a two hour wait is just ludicrous

  • Dankryles Daniel Hayles (@Dankryles) reported

    @t_izzy0513 @playnewworld They are fixing the issues with servers that are already up. Can't you read? You think they can just press a button and BOOM it is fixed instantly?

  • drboi430 *clever name* (@drboi430) reported

    @playnewworld please fix amrine temple zone. none of my attacks register but enemies can hit me. as soon as i leave the temple everything works normally

  • ChrisplaysA Chrisplays (@ChrisplaysA) reported

    @playnewworld @NWCompendium And, what is the point? Relevel a character on one of those servers, just to have the same problem this weekend with queues on these new servers? And than do another character on another server???

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