New World

New World Outage Map

The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

New World users affected:

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • GameRiffsGaming Duncan Omaha (@GameRiffsGaming) reported

    @playnewworld My Ice gauntlet and Fire Staff no longer deal damage consistently, sometimes not at all, they're BROKEN

  • Xosetv Xose | Manning (@Xosetv) reported

    Hey @playnewworld I'm trying to transfer servers and its telling me I can't have active buy or sell orders but I dont. How do I fix this?

  • rafibomb_ Rafi (@rafibomb_) reported

    @c0ba7t @playnewworld This is incorrect. The game has plenty of problems, but this isn't one of them.

  • GrizzlyGuild TheGrizzlyGuild (@GrizzlyGuild) reported

    @playnewworld Property Tax is broken, it’s supposed to be every 5 days and currently is charging every 3 days. This is bleeding players dry in an economy that is already broken. THIS NEEDS ADDRESSING.

  • Kyakarot kyakarot (@Kyakarot) reported

    @playnewworld @DeejayKnight It's kinda sad I see people only attacking the devs,WHY IS NO ONE attacking the people causing the downtime,it's not only the devs fault. people knowingly abuse things and cause these problems,we should attack them too not only the devs,be ******* fair man. ******** caused this.

  • stackedwoolongs Kenny 💀 (@stackedwoolongs) reported

    Fix your game pls @playnewworld

  • ka_ock KaOticBrOck (@ka_ock) reported

    @playnewworld YOU GUYS NEED TO SHUT THE SERVERS DOWN AND FIX IT! GAME'S BROKEN IN EVERY WAY POSSIBLE!!!! engine cant handle the large battles without lagging and pausing everywhere, perks are broken, people are dubbing, weapon attributes are not nowhere close to balanced....SHUT IT DOWN & FIX

  • DarrkDucky Seth Bogoniewski (@DarrkDucky) reported

    @playnewworld Why not just disable your game if its so broken right now. The main function of the game is the player-to-player trading.

  • hubert128 Bo Knows (@hubert128) reported

    @playnewworld fix your broke *** game

  • Kakoiw Raphael Olive (@Kakoiw) reported

    @playnewworld @DeejayKnight Instead pay streamers to advertising your game.. should used the money tô fix your game

  • Melessar Enrique Arcas (@Melessar) reported

    @playnewworld @DeejayKnight Aeternum is a ******* bugged ****, mage broken, useless, trading post broken, GG

  • Randomessa Randomessa (@Randomessa) reported

    I've played multiplayer games online since MUDs in 1995 and put thousands of hours into more than one game but I never believed when people said their chosen MMO was "home" until now. @playnewworld, fix your game. I want it to live. I don't want to lose my home. #NewWorldMMO

  • LeonHWolf Leon Wolf (@LeonHWolf) reported

    @playnewworld @DeejayKnight I hope you all understand that the long term survival of the game has been threatened by the most recent patch. PvPers will not stick around to watch their hard work be undone by the gaping exploits currently present in the game. Player count is plummeting on my server. Pls fix!

  • TheBabadooksFF BABADOOK (@TheBabadooksFF) reported

    @playnewworld @AMZNGameStudios your ban appeal system is so ******* broken its gross. If you get banned you can appeal but you don't hear back for 24 hours... after the ban is over. Additionally you use the most vague terms as to why the ban was implemented to begin with.

  • mishkathedh Mishka_with_puppies (@mishkathedh) reported

    @playnewworld any intention to fix the outfitting station bug? I haven’t been able to craft in a week

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