New World

New World Outage Map

The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

New World users affected:

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • ChrisOfTheAngel Chris DeAngelis (@ChrisOfTheAngel) reported

    @playnewworld Hurry up and fix the ques. You guys have done a terrible job. You can launch rockets but not video games...gee stinking ****

  • mohdaam06887523 mohd aamer (@mohdaam06887523) reported

    @onscreenlol @playnewworld Bro let the give time to fix ..i know that they will fix this issue as soon as poosible...Dont worry about the server...Team is internally working on it and they will solve the issue Asap.

  • mut15101 Nolan Diekmann (@mut15101) reported

    @playnewworld Been in que since 1. Got to position 4 in the Valhalla server, and then it said login failed. Now last in que...

  • firedogforge FireDog Forge (@firedogforge) reported

    @BlackboaTTV @playnewworld I'm sorry to see you're leaving New world. It's suffering normal game launch issues. Every game launches with issues unfortunately. Perhaps take a small break a week probably two at the most come back the keys will be gone you'll be ready to roll

  • xJustinJx Wasp (@xJustinJx) reported

    @playnewworld I was stuck in dialog with quest guy, i home teleported and it removed the dialog screen but my camera is stuck and can't move it still, i have my mouse in menus...1400 queue plz tell me to fix and don't say relog.

  • Official_Mamzir Mamzir (@Official_Mamzir) reported

    @playnewworld Until you give out the server transfers the issue will stay, people aren't going to give up 10-20 hrs of progress for a new server unless they can pull that character over as well

  • iTzScoobie Val (@iTzScoobie) reported

    @playnewworld I’m annoyed. You have to expand player base in the worlds. I’m lvl 20 and refuse to switch to another world and start over. fix your server queues please. This is ridiculous. another 5 hour wait in NA East.

  • OFFICIAL_ARIKTV Arik_Official (@OFFICIAL_ARIKTV) reported

    @playnewworld “Not working”sorry Twitter is lame with its word limit!! And your support told me to understand stall twitch like ???? And then sent me to twitch support!! Seems no one has a clue on any aspect of this game the queue times and settings lol very frustrated!!

  • SpaceButterflys Space Butterfly (@SpaceButterflys) reported

    @playnewworld The Handle @Queuenewworld would have been more apt 6 hour queue to crash and download a micro patch to requeue again all inside 5 minutes..

  • RemingtonMeeks Remington Meeks (@RemingtonMeeks) reported

    @playnewworld You know what I love? Sitting in a queue for 45 minutes only to have an error about not being able to join the queue, to then be put back in the queue at the bottom. Neat.

  • merc98c BS (@merc98c) reported

    @playnewworld Game crash or forced disconnect and you have to re-queue.... come the eff on with this bs!

  • Justasien Roy Welborn (@Justasien) reported

    @playnewworld The queue times are a bit excessive, but when other huge MMOs came out they had a similar issue.. I hope you can get this resolved quickly.

  • Sericenthe Michael Linehan (@Sericenthe) reported

    @playnewworld The problem is you knew what was going to happen. Everyone did. And you let it happen anyway. Why?

  • OFFICIAL_ARIKTV Arik_Official (@OFFICIAL_ARIKTV) reported

    @playnewworld Ummm ok got in showed was not part of my company yet some players seen us in the company list but showed us off line only to get a crash to sit back in a never ending queue!! I appreciate the hard work but this is getting frustrating on top of the in game twitch settings not wrk!

  • oWhiteops oWhiteops (@oWhiteops) reported

    @TrentMills20 @playnewworld Play a different server. I don't see the problem.

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