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New World

New World Outage Map

The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

New World users affected:

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • TheFITHOtaku
    TheFITHOtaku (@TheFITHOtaku) reported

    @playnewworld and @amazongames, I believe I speak for every #NewWorld player when I say, ADD MORE SERVERS AND FIX THE QUEUES! US West is a constant 2k queue ALL DAY. Server Queues on US East are RIDICULOUS. Longest one I was in was 8k for US East Valhalla >_>;... @YaBoiWiilly BRO

  • NO1Kn0wsss
    NO1 (@NO1Kn0wsss) reported

    @BagginsTV @ShultsyPlays @playnewworld bug issues isn't what he's referring to, its the lack of content for the past 2 years besides the last month of content, the game has had close to zero hits in terms of updates other than the revamped structures to zones.

  • ShultsyPlays
    Shultsy 👾 (@ShultsyPlays) reported

    @SavvvoGames @JeffBezos @playnewworld This game made zero money in 5 years because of its development team. The game wasn't the issues, the leadership choices were.

  • TinkyToast
    🍥 (@TinkyToast) reported

    @playnewworld Can you guys please fix the error when dyeing transmogs? It’s been weeks since I had this issue

  • BereketTesfay
    Bereket Tesfay (@BereketTesfay) reported

    @npcsolananews @playnewworld Unfortunately.. it’s in that fine print terms of service that they don’t have to give you a damn thing. but they SHOULD! When Stadia ended Google refunded everyone for every game they bought, every month they were subscribed to the service, AND they even refunded hardware bought

  • BerserkFPS
    BerserkFPS (@BerserkFPS) reported

    @NWGameStatus No fix for Jester not coming down after a reset/wipe. And you have to leave the raid and restart the instance, and you have to kill the beginning adds again. I'm not sure if you all know, but the fix you guys did was not working at all. Needs to be fixed! @playnewworld

  • S_Berry_82
    Sean Berry (@S_Berry_82) reported

    @kub3l3t @tcubd @playnewworld You claim no games can retain players 4 years after launch, I give you clear examples and I'm the one reaching. I think your fragile little ego is the issue here. It's ok to be wrong.

  • VexxPK
    Noah🗝️ (@VexxPK) reported

    @rozilol @playnewworld Now is broken right now

  • Crossboneee
    bob (@Crossboneee) reported

    @NWGameStatus @playnewworld I don’t know what you broke but please fix it, haven’t had any issues with lagging in months and since this last ‘maintenance’ I’m literally teleporting and lagging every second! The game is literally unplayable and no it’s not my connection I have wired gigabit internet 🤦🏻

  • M0l0k0v3ll0c3t
    M0l0k0 (@M0l0k0v3ll0c3t) reported

    @Vokun_ @zomeisterr @playnewworld Almost every major service game launched in a poor state and is now in the top 25 on Steam. Destiny, Warframe, Rainbow Six Siege, CSGO, Sea of Thieves, No Man's Sky, Path of Exile, the list goes on and on and on.

  • UfiikSensei
    Ufiik (@UfiikSensei) reported

    @666718 @playnewworld We would be ''so back'' if this queue problem were solved, but almost 2 weeks have passed and nothing has been done. It's sad to see such a good game with terrible management

  • EssaEssa1210662
    Essa (@EssaEssa1210662) reported

    @playnewworld still there is lagging in the game

  • Verliswolf
    Verlis (@Verliswolf) reported

    @LSXYZ9 @playnewworld Its secretly been the best MMO out there. It hit 1M concurrents on launch but was a mess with way too many problems and devs being too slow to fix things so everyone quit and never talked about it again. Recent upates made the game PEAK

  • 19_07_04
    19.7.4 (@19_07_04) reported

    @DeathMetalV @towelthetank @playnewworld That truth,but what makes ppl really feeling sad about the announcement in last 3season they really fixed things and they added alot of cool things for both pve&pvp but their issues were always the first impression they gave to ppl they never will manage get back the player base

  • Goo_Gurt_
    Goo (@Goo_Gurt_) reported

    @GrumpyPawsTV @playnewworld If they release private servers, I'll fix the game.

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