New World

New World Outage Map

The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

New World users affected:

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • CarlDav12598461 Loska (@CarlDav12598461) reported

    @alialperb @playnewworld But not dead! My server is popping each day. Yes issues have happened but to say this game is dead isn’t true. Dead for you! Personally sure not everyone.

  • Massimoke TTV_Wolfkeeee (@Massimoke) reported

    @Kahn1m9l @playnewworld Try to code a litlle game, u take out one bug, get 10 more.. i don't mind the downtimes, yes it's annoying but at least they try to fix it and don't give up like some devs do... and u don't need to pay monthly like ff and wow.. so..

  • BEASTAFTV Beast AF (@BEASTAFTV) reported

    @phobiaJ @playnewworld eden was gonna be my original server but the ques were long lol started on nepenthe, got bored and on Olympus now. The server has PVP. it just lags like crazy. I dont think the game can handle 50v50 **** even 20v20 without lag lol.

  • Drownik Drownik (@Drownik) reported

    @TheyCallMeJuzou @playnewworld If the MMO wasn't ready for launch, they shouldn't have launched it yet! It's not our problem!! How many "maintainances" have they been running this week? 3? 4? Wtf, that's fcking unacceptable

  • Evanorgan91 Evan (@Evanorgan91) reported

    @playnewworld your forums are SOO confusing I legit can’t post anything and contact anyone about my issue like legit what kind of big game has this kind of poor support….

  • Party_Petee PartyPetee (@Party_Petee) reported

    @tygarlily @playnewworld @Blizzard_Ent Experiencing ddos attack... That's a new one actually ngl

  • PedroGama9 Pedro Gama (@PedroGama9) reported

    @playnewworld i have never seen a game with so many bugs / problems, this is so ridiculous and sad srsly...

  • frighters88 An Individual (@frighters88) reported

    @playnewworld I would think with the much lightened server load these problems would be easy to address.

  • Mentalmackem Gary Hunter (@Mentalmackem) reported

    @playnewworld OK, so explain why it keeps happening?, this is becoming a weekly occurrence. When is someone at AGS going to have the spine to admit your incompetence at making games is what the issue is?

  • BEASTAFTV Beast AF (@BEASTAFTV) reported

    @phobiaJ @playnewworld your game isnt lagging? when youre inside outpost rush and wars? i saw on multiple servers its lag, figured it was a "new world" thing. it 100% lags on my server

  • hedlends Oscar Hedlend (@hedlends) reported

    @AbujyadK @playnewworld Maybe it's outside their office hours and this is a problem for tomorrow's to-do list? Who knows.

  • roterotter boobnjoobmoobn (@roterotter) reported

    @playnewworld your patch didn’t fix war for ****. Thanks for making the game unplayable. I was real excited for this game.

  • raydog97 𝕽𝖆𝖞𝖉𝖊𝖓 𝕽𝖊𝖌𝖆𝖑𝖆𝖉𝖔 (@raydog97) reported

    @playnewworld Can y’all please fix the port failure errors, they’re very annoying

  • playPNDH PNDH🐼 (@playPNDH) reported

    @playnewworld more that 10 hours without any information. Guys Need information about the problem , is almost 12 hours without any update. If you guys cant reply to a simple question i think something is wrong and time to refound.

  • TreaBeardGaming TreaBeardGaming 🏳️‍🌈👬👭🧑‍🤝‍🧑 (@TreaBeardGaming) reported

    Wonderful yet patch with the Trade Post disabled in New World.... What is happening over there in AGS? Obviously they can pump out Cosmetic Skins/weapons/tools etc... but why do we have to suffer broken gameplay cause of their updates?! #NewWorldMMO @playnewworld @JeffBezos

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