New World

New World Outage Map

The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

New World users affected:

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
‘Ewa Beach, HI 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • TheHolyMcLovin Jacob Patterson (@TheHolyMcLovin) reported

    @BremerkampEvan @Aliresarezaei @playnewworld I still think with watermark being the biggest nuisance of this game and then making the only place to farm it impossible unless you have 30 people running it is the biggest issue. They’re ruining their own game because they implemented stupid **** and then just made it even har

  • TheKnightOC KnightOC 🗑 Tyler (@TheKnightOC) reported

    @Nurse_Echo @playnewworld It’s actually a balanced fix here. Level 30ish and 60ish mobs both giving quints was meh. High level wolves and bears giving 120 or so motes is just better.

  • Swizzlerz Michael Borody 🇨🇦🎮 GT:Swizzlerz (@Swizzlerz) reported

    @playnewworld now im getting an error when i place a sale order. it says settlement storage full. so i cant remove items to sell on the market because of a full storage??

  • Davidlknowton David Knowlton (@Davidlknowton) reported

    @playnewworld Is anyone else having trouble logging into Cibola?

  • FargrimD FargrimTheDwarf (@FargrimD) reported

    @playnewworld any idea as to why when I go to log in it says login key not found

  • hunterISgaming hunter (@hunterISgaming) reported

    @ABONGaming @playnewworld @CallofDuty But its not the game is fundamentally broken right now.

  • hunterISgaming hunter (@hunterISgaming) reported

    @playnewworld guess what's still broken. Wars. The entire point of the game is to grind high level areas to get ur gear mark up so you can grind dungeons OR do wars. High level areas are busted due to scaling and wars are unplayable due to server lag. Please just revert.

  • LeoneL009x Cruelty LeoneL  (@LeoneL009x) reported

    @playnewworld server crash :(

  • hunterISgaming hunter (@hunterISgaming) reported

    @playnewworld please reset norumbega :( its too laggy for everyone. we have 2 major wars in the next 2 hours. #newworld #Broken #lag

  • rusblake Russ (@rusblake) reported from Hillingdon, England

    @playnewworld why are your forums not easy to navigate, servers are down and says go to forums to find out more, how about you have a dedicated tab for information like this? How long and why are servers down now for?

  • Manuvlc_CSGO khaN_CSGO (@Manuvlc_CSGO) reported

    @playnewworld I think it is incredible that a company like Amazon is letting things like lag happen in wars, it is unplayable. DESIRE TO UNINSTALL.

  • AjLikesWatches Aj Wachs ™️🥀 (@AjLikesWatches) reported

    @playnewworld why can’t I login ? - Connection Error - Failed to join login queue

  • PvProbad probad (@PvProbad) reported

    @playnewworld login issues?

  • EyeAmDavid David Garrett (@EyeAmDavid) reported

    @playnewworld is the forums down? i got kicked out of the game, cant sign in, my account doesnt even show up, i goto the forums and the forums wont even allow me to log in

  • wattestok Wattestok (@wattestok) reported

    @NerdGirlGasm @playnewworld Just give it time and it will all come to a good end, every patch it will get better. See a bug? Feedback it ingame like me and many others so it gets noticed. It is not only the devs that are working on New world, it is also people like you and me that help fix these things.

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