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New World

New World Outage Map

The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

New World users affected:

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
‘Ewa Beach, HI 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • TheSpaniard1876
    TheSpaniard (@TheSpaniard1876) reported

    anyone else have the problem where Steam doesn't show you which friends are live in @playnewworld unless you pop out the friend list?

  • Zoe10937043
    Zoe & Layla 😷 #FBR #FBPP🇪🇺 🌊 #Resist (@Zoe10937043) reported

    @playnewworld Day 4 queued for 6 hours to get back in to game played for 1 hour. got kicked and back in Q at 1313. You own the servers you could fix this. #Dissapointed

  • jderoc
    Jimmyisabot (@jderoc) reported

    @ZzaManX_ @playnewworld @RuneScape was running stably with a couple dozen servers in 2001 even each at 2000 capacity and zero lag! That being said there's a little more server side but I definitely hoped we'd be further than this by 2021.

  • ohsnapitysnapz
    SnapZ (@ohsnapitysnapz) reported

    @ZzaManX_ @bucablut @playnewworld you clearly dsont know how networking is done in games lol they cant just let every one it would crash the servers or make them so laggin no one would enjoy it.

  • _iamFreddyp
    iamFreddyp (@_iamFreddyp) reported

    @playnewworld Still having issues with these nodes disappearing...

  • IPaMu71
    🧀✨ Star Camembert ✨🧀 (@IPaMu71) reported

    Every body shitting on @playnewworld right now because of the huge queues ( which are a problem, yes ), but I got to say that everything else is going pretty smoothly. Server are stable, as well as client. Anyone remembers Wow launch ? Yeah.

  • indypoppppp
    Indypoppppp (@indypoppppp) reported

    @playnewworld could you please look at the starting area queue bug? I have been unable to login for over a day its really game breaking!

  • BigusDikus3
    BigusDikus (@BigusDikus3) reported

    @playnewworld Can I get one of those amazing random Twitter ban appeal checks you've mentioned? Biggus Dickuth on Hy-Brasil. Happy to change my name again ASAP but y'all didnt even give me a warning on this totally made up spelling. you'll find 0 chat or abuse. Let me in to fix & spend!

  • Johnave_192
    John 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Johnave_192) reported

    @playnewworld Super frustrating when you've only got a couple of hours at night to play. Get home, sit queued for two hours. Then when you're in the low hundreds... Error Message and not the one where you can just wait and stay queued. Not starting again on some low pop realm.Sort it out!!!

  • TheRealGhoulish
    Ghoulish (@TheRealGhoulish) reported

    @playnewworld I was 49th in queue after 3 hours or so. All of a sudden, it said failed to login. Clicked play to get back in queue. I am now 1455th is queue. Feels bad...

  • Beardylocks92
    Beardylocks (@Beardylocks92) reported

    @playnewworld please fix the corruption spawn rates / corrupted invasions on low/medium pop servers. Our territory is being invaded already and we have noone on our server high enough to even do the corrupted invasion

  • crazymonkey202
    James Wolff (@crazymonkey202) reported

    @JeffBezos @playnewworld How about you fix the queues before you go around claiming your game is a success. You only own the biggest server farm in the world. It's inexcusable that it was released in a state like this.

  • WarJoe236618371
    Lilttjoe (@WarJoe236618371) reported

    @playnewworld Fix your system! I’m in the middle of dungeon and got D/C, now I have to que up for 1000+ again. What about my team. This is so stupid. You should at least give a player 5-10mins to relog. This is so so so annoying. Why you punish people who got d/c like this?

  • crxnobeats
    Cronobeats (@crxnobeats) reported

    @playnewworld Something is scuffed with the Amrine Expedition, earlier today 2 people crashed after the dungeon. Just now another guy and me. And no queue spot saving for DC's and crashes is very infuriating when you have to sit in queue for 3-5 hrs after a crash. Pls fix.

  • Mrtyp11
    Mrtyp1 (@Mrtyp11) reported

    @playnewworld Please help me I've got a weird glitch that makes it so I'm lying on the ground dead and cant do a thing please, fix this bug so that I can play the game.

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