New World

New World Outage Map

The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

New World users affected:

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
‘Ewa Beach, HI 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • HuntTheDead Tacos_N_Mayhem (@HuntTheDead) reported

    @playnewworld I keep getting "Login Blocked: Suspicious software or corrupted install detected" Connection error.

  • JulianRam07 Julian Ram (@JulianRam07) reported

    @VeNoMzShibe @AbsoluteDilf @playnewworld The grind to get to the new content is still abysmal, and I played warframe. I still have weird issues with rolling where I fly forward at mach 10. And if you want to be effective in dungeons to increase GS most people wont take you if you're still near 500-530.

  • iRYF_RECKLESS RECKLESS (@iRYF_RECKLESS) reported

    @playnewworld Any word on the repeatable quest caches for Tempest? I opened mine before the fix and all weapons, ect are around 500. Are these suppose to auto scale up to 590's, or are you re-releasing them?

  • Synth_Gaming89 Ghost (@Synth_Gaming89) reported

    @FrostyFoes @getmoneypete @playnewworld I still play occasionally and I agree it’s getting better but it definitely doesn’t excuse the piss poor launch and broken state of the game at launch. I hope it bounces back

  • Garjess2 Garjess (@Garjess2) reported

    @playnewworld Please look into the Stamina Block Issue with Tower Shields from heavy attack. This needs tuning since the last patch 🙏🙏🙏

  • Eliminaator1 Eliminaator (@Eliminaator1) reported

    @jdrayb88 @playnewworld I have this same problem

  • Franjvy Fran (@Franjvy) reported

    @hoofhearted4 @Se7enty4_Gaming @playnewworld Im also very critical with issues, I've posted on NW twitter and forum many times acknowledging their decisions and their bugs because I want the best for NW and I think it is positive to do it. 1300h it is not much time imo, but can give an unfounded opinion.

  • AntonioCaseiro MeMyselfand_I🇺🇦 (@AntonioCaseiro) reported

    @playnewworld seriously? .. I haven't seen any yet.... they must be having problems logging into the server... :)

  • CSGONiwijo Nicolai Niwijo Johansen (@CSGONiwijo) reported

    @playnewworld Hey new world devs. Nice you wanted to add some unwanted content, and spend time, money and effort for this - compare to fix the game. also? Since you make this post, im guessing i want people to go online and play. But Mr. Goffy on the office forgot to presh "start server".

  • griffo40_TV griffo40 (@griffo40_TV) reported

    @playnewworld and there goes another chunk of your playerbase with these updates that are longer than stated and probably cause more issues than they fix... smh my head

  • cursedddddd Anıl (@cursedddddd) reported

    @DkPunch1 @NBAYoungBoyy__ @playnewworld All those things seems to be a you problem to me honestly. You may not like the game design, graphics etc but it doesn't make the game dead

  • Archonman Parlon (@Archonman) reported

    @playnewworld None of the above XD game a has a lot to enjoy, depends on the mood. There is one problem though, crafting is so difficult to level + gathering gear and trophies for it are even worse :( its just too huge time and money sink with unequal reward...

  • Akingnamedkellz Bud Master Bushido Brown 誠 (@Akingnamedkellz) reported

    @playnewworld FIX THE MUSLET RELOAD PLEASE!!

  • Dave72770173 Dave Is Here Right Now Man (@Dave72770173) reported

    @RenaSedai @CSGONiwijo @playnewworld Bug fix month?.?.?. Every month has been just that since it's release.

  • theCRE4MPIE CRE4MPIE (@theCRE4MPIE) reported

    @BagginsTV @playnewworld Ughhh I have an issue where some abilities just refuse to fire … period ! Line up a shot … I hear the ability trigger but my character just stands there with the bow drawn :|

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