New World

New World Outage Map

The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

New World users affected:

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • 0Alex0Hardisty0 Alex (@0Alex0Hardisty0) reported

    @playnewworld @playnewworld my faction cap is still capped at 25k even though I have done all the quests. I'm also bleeding thousands a day in sales from market sales made from when I'm offline please fix these two major bugs.....

  • Sunosrock Sunosrock (@Sunosrock) reported

    @playnewworld I'm having server transfer issues because it says I have something pending in the outpost markets and I have nothing

  • sKoZIM111 بَسّـام (@sKoZIM111) reported

    @Furious_SIDS @playnewworld My friends have the same problem as me ether ways idont bring this here

  • AcWan30 ACWan30 (@AcWan30) reported

    @playnewworld Please Please Please, fix the auction house bug so I can transfer... I dont care if I dont get the gold from my offline sells lets me just transferr please!!!!!

  • zstedronsky0 Zdeněk Štědronský (@zstedronsky0) reported

    @Balmung @playnewworld I mean “them” as one big team. There is always space to put more money and save somewhere else. I don’t think, that this would be a big problem to fix for some people with years of experience with making mmo-rpg’s … Just hire and pay right people.

  • thesmurflord Daniel Cooper (@thesmurflord) reported

    Does anyone else think that the main problem with @playnewworld, is that the developer hasn't learned to distrust the playerbase? All MMOs devs know that players will exploit everything they possibly can.

  • jrhunt Randall Hunt (@jrhunt) reported

    @Scott_YNWA @Skimatik_Gaming @playnewworld Yes, and those active customers, like me - want the game breaking bugs (trading posts not working) to be a priority over advertising.

  • Vishalghotra3 Vishal ghotra (@Vishalghotra3) reported

    @playnewworld Almost the fifth week and i still cant play a mmo with my friends gg, is there just one dev or what, you guys cant be for real, more then 24 hours already, that transfers arent working as intended and we cant get a goddamn update on the fix

  • neotheatxr kate ४ (@neotheatxr) reported

    @playnewworld dude I keep getting kicked out of the game bc of lag please fix your game

  • xSoursop SOUR (@xSoursop) reported

    yo @playnewworld you guys gotta fix ur servers like you ran 2 betas before launching and you just continue to **** up like u fix one thing then another problem pops up

  • hicko22 jordan hickling (@hicko22) reported

    @playnewworld AH BUG FIX WHEN? I WANNA TRANSFER!

  • sKoZIM111 بَسّـام (@sKoZIM111) reported

    @Furious_SIDS @playnewworld I understand maybe its rtx problem

  • fedraik SYTEX Fedraik (@fedraik) reported

    @playnewworld Man cmon its the fourth time in a row that my game crashes in the final boss of dinasty... i can't do the fkn task.. fix the game pls

  • Blues5211 Blues521 (@Blues5211) reported

    @playnewworld Why don't you actually fix your ******* game before promoting it. This game is a ******* disgrace. You try to fix one thing but break ten other things while fixing one issue. Your customer service is a joke. Do not buy this game it's a total waste of money.

  • sKoZIM111 بَسّـام (@sKoZIM111) reported

    @Furious_SIDS @playnewworld its a mmo game and they have problems with fps in empty settlement , i have rtx2060 and mt fps in empty settlement drops to 15

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