New World

New World Outage Map

The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

New World users affected:

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • Yuxiie Yuxiie 🌼 🎥 (@Yuxiie) reported

    @NewWorldServers @playnewworld I have this problem

  • doggen75 AbZürd (@doggen75) reported

    @playnewworld @playnewworld considering the queue issues experienced, wouldn't you say that it's about time you let us know what's causing this?

  • Superman2642 Superman2642 (@Superman2642) reported

    @playnewworld If u actually made it available to transfer ur character to the new servers, it would be awesome. The problem now is that people are waiting to play on their already leveled up character, instead of transferring to another server

  • liam_ltpb4 LiamBaylis (@liam_ltpb4) reported

    @playnewworld I’ve been in queue for 6 hours today trying log into eh central muspeheim and have been kicked out of queue 4 time last and have been reset to 2718 in queue twice now please fix this cause this is really annoying having to wait 6 hours just to log into the game

  • SiljeBungum Silje Mumford (@SiljeBungum) reported

    @Skyliner_1909 @Bludgen @playnewworld This does not work anymore. waited 10mins after closing the error message, still not back in queue. Pressed play and was sent to the very back.

  • xarxus1 Иван Стрединин (@xarxus1) reported

    @Dhalucard @PlaynewworldDE @playnewworld you're already ******* going to fix the ******* problem with queues on your filthy ******* servers, I've been waiting in this ******* queue for 4 hours to ******* end up at the end of the ******* queue again

  • o_voxen oVoxen (@o_voxen) reported

    Please offer something for people that have to relog due to in-game problems. So they do not have to join a 3000 person queue Please trend this. @playnewworld #NewWorldMMO #NewWorld

  • istreamsandwich IStreamSandwich - Stephen (@istreamsandwich) reported

    So @paintycup put me in queue for @playnewworld like 2 hours ago.. I get home from work, 250 in queue... three minutes pass and BOOM Failed to join login queue. Not the usual "Leave it and you will be in queue" ... this is the full dickpunch of a queue kick

  • dertia22 Jack (@dertia22) reported

    @playnewworld fix the QUEUESSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSS

  • PauloSi86776659 Paulo Silva (@PauloSi86776659) reported

    @playnewworld Queue errors are the main problem

  • jardog9 Jardog9 (@jardog9) reported

    @playnewworld needs to fix my sleep schedule. You'd think it would be the simplest thing but nooo they just sit there and allow me to get 4 hours of sleep while having to work 11 hours the next day.

  • arazein3201 George (@arazein3201) reported

    @playnewworld Waiting through an 1800+ queue only to have a "connection error" on 6. I applaud you!

  • Archangel3003 Michael Smith (@Archangel3003) reported

    @playnewworld Is anyone getting connection errors saying to many requests after being in the queue for awhile on EU servers??

  • dpoberlechner Daniel P Oberlechner (@dpoberlechner) reported

    @playnewworld guys here s the problem: we dont want to move our characters. we have guilds. we have friends. and we dont want to go through a transfer that isnt guaranteed to prevent the long Qs. we are having Qs, crashes in Qs, and frustrated people since launch. FIX IT.

  • xKostah alyeska (@xKostah) reported

    @playnewworld I was in que at 48, my pc had shutoff from waiting went top turn back on now it says im 848 fix the servers jeff bezos

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