New World

New World Outage Map

The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

New World users affected:

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
St. Catharines, ON 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • Swizzlerz Michael Borody 🇨🇦🎮 GT:Swizzlerz (@Swizzlerz) reported

    @playnewworld @AmazonHelp it is so broken that while i was interacting mouse clicks with the game multiple clicks that the game even kicked me from the game for saying im idle. thats how broken your game is. i was phisicly interacting with the game and you kicked me while i was trying to submit feedback!

  • FargrimD FargrimTheDwarf (@FargrimD) reported

    @playnewworld any idea as to why when I go to log in it says login key not found

  • chris_tiangg ian (@chris_tiangg) reported

    @playnewworld What is this ninja patches. The terrain changes suddenly made the game harder. Then they buffed elite mobs like crazy. In our low pop server, we keep getting wiped on the floor doing chest runs. What is PTR then for? Fix current bugs first! stop adding newthings! Frustrating!

  • VivaLaBAD_ Viva La BAD (@VivaLaBAD_) reported

    Outpost rush in New World is bugged and won't queue after yesterday's update...but apparently only on my server? (Themiscyra)😥 Plz fix, I need to PvP this weekend!!! Queues were not starting at 50/40 players @greghenninger @playnewworld

  • hunterISgaming hunter (@hunterISgaming) reported

    @playnewworld please reset norumbega :( its too laggy for everyone. we have 2 major wars in the next 2 hours. #newworld #Broken #lag

  • rusblake Russ (@rusblake) reported from Hillingdon, England

    @playnewworld why are your forums not easy to navigate, servers are down and says go to forums to find out more, how about you have a dedicated tab for information like this? How long and why are servers down now for?

  • Swizzlerz Michael Borody 🇨🇦🎮 GT:Swizzlerz (@Swizzlerz) reported

    @playnewworld @AmazonHelp your game is now so broken i cant move. i cant drop enough to move. i cant sell what i have on my person. i cant pick up what i dropped after in whole or in parts. its to broken to play now!!!

  • barcus__ (@barcus__) reported

    @playnewworld Why can’t I login to the game? “No login ticket received. Please try again.” I’ve never had this issue

  • grumpybiab itsBiancazzi (@grumpybiab) reported

    @FoxyFoxin @playnewworld I'm having the same problem. Can't even login on forums.

  • LeoneL009x Cruelty LeoneL  (@LeoneL009x) reported

    @playnewworld server crash :(

  • PvProbad probad (@PvProbad) reported

    @playnewworld login issues?

  • LoaOfAnxiety Momo🌙🌿💨 (@LoaOfAnxiety) reported

    @playnewworld every time I try to sell something at the trading post it says I don't have the item to sell. Anything I can do to fix this?

  • Manuvlc_CSGO khaN_CSGO (@Manuvlc_CSGO) reported

    @playnewworld I think it is incredible that a company like Amazon is letting things like lag happen in wars, it is unplayable. DESIRE TO UNINSTALL.

  • Ramonrtj Ramonrtj (@Ramonrtj) reported

    @playnewworld Themiscyra server issues, cannot log in, que failure message keeps popping up, no notifications on the forums or on here, any status on this?

  • EyeAmDavid David Garrett (@EyeAmDavid) reported

    @playnewworld is the forums down? i got kicked out of the game, cant sign in, my account doesnt even show up, i goto the forums and the forums wont even allow me to log in

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