New World

New World Outage Map

The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

New World users affected:

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Nîmes, Occitanie 1
Saintes, Nouvelle-Aquitaine 1
Porth, Wales 1
Aßlar, Hessen 1
Annaberg-Buchholz, Saxony 1
Vagney, ACAL 1
Beckum, NRW 1
Cergy, Île-de-France 1
Sydney, NSW 1
Oldenburg, Lower Saxony 1
Linz, Oberösterreich 1
Bermuda Dunes, CA 1
Pelotas, RS 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • bigboybungas bungas (@bigboybungas) reported

    @playnewworld @playnewworld FIX LAG IN EXPEDITIONS

  • mrspookly J. Alderman (@mrspookly) reported

    @playnewworld the queue is abominable, even after adding worlds, I went from 90 to 750 in line...need fix or gonna insist refund

  • Mustii_66 Musti 🇵🇸 (@Mustii_66) reported

    @playnewworld @Chadesh You will lose a big part of your playerbase if the login q’s are not decreased asap

  • therocks_gaming jay (@therocks_gaming) reported

    @playnewworld the queue times are bad, but the broken queue system on top is even worse. Get to position 5 in queue and throw me out? Now to the back after hours of waiting. Honestly...

  • Afro46004926 Afro (@Afro46004926) reported

    @playnewworld fix your damn queue time, being waiting for about 4 hours just to get kicked of the the queue, is down right retarted

  • mad35515826 mad (@mad35515826) reported

    @playnewworld Except, you’ll not actually play. You will be waiting in line. Problem is not fixed within a week after playing I’m getting my money back

  • MikedUpGaming SimplyMUG (@MikedUpGaming) reported

    Is anyone else having issues with #steam not staying connected to #NewWorldMMO / #AmazonAccount ? @playnewworld

  • EmpoweredHawk Emre Ş. Mecit (@EmpoweredHawk) reported

    @playnewworld IM WAITING FOR NO ******* REASON RIGHT NOW... I'VE GOT AN ERROR 2 TIMES AND AFTER 2000 PEOPLE AND I HAVE ANOTHER QUEUE OF 1000 PEOPLE AND HOW ******** CAN I KNOW THAT IF THIS ENDS WILL I JOIN THE GAME???????? @playnewworld

  • juppy2 LeeAnn (@juppy2) reported

    really @playnewworld went from 859 in que to 419 then got login error now 1110 in que. gonna lose alot of players this way

  • NathanF35393395 Nathan F (@NathanF35393395) reported

    @playnewworld EU needs more servers but honestly why didn't you cap the amount of players that can create a character in one specific world!? You can put new servers in but who's going to restart their character because of this error?

  • 013D3V 013DEV (@013D3V) reported

    @playnewworld You don’t need to be ashamed of queue. You don’t need to be ashamed of connection errors. You don’t need to be ashamed of bad reviews. But you should be ashamed of not having a team to communicate with community. EU Servers - Worst gaming experience ever.

  • EmpoweredHawk Emre Ş. Mecit (@EmpoweredHawk) reported

    @playnewworld IM WAITING FOR NO ******* REASON RIGHT NOW... I'VE GOT AN ERROR 2 TIMES AND AFTER 2000 PEOPLE AND I HAVE ANOTHER QUEUE OF 1000 PEOPLE AND HOW ******** CAN I KNOW THAT IF THIS ENDS WILL I JOIN THE GAME????????

  • Swiftzn Swiftzn (@Swiftzn) reported

    @playnewworld Literally stuck in a queue for over 24 hours now, get errors and rejoin queue further back, lovely #NewWorldMMO

  • Afro46004926 Afro (@Afro46004926) reported

    @playnewworld @Chadesh working about it my ***, fix this bogus retarded *** crap @mm_loginservices_internalservererrorexception

  • AbelGion Abel Gión (@AbelGion) reported

    Third error in your queues. Shameful. @playnewworld

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