New World

New World Outage Map

The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

New World users affected:

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • The_Lee_Morant Lee Morant (@The_Lee_Morant) reported

    @playnewworld How hard would 10 mins of notice been? You have no clue how to provide a service. I used to swear about BDO but you guys are far far worse.

  • Pwn114 Pwn1 (@Pwn114) reported

    @playnewworld Take them down Now until you fixxed this omfg guys if you are not able to rollback ******* hell take the server down!!

  • J0nnR Jon R (@J0nnR) reported

    @playnewworld NEED A ROLLBACK!!!!! PEOPLE IS GETTING THOUSANDS GOLD . GAME IS BROKEN RN!!!!

  • Geo_Liberman Geo Liberman (@Geo_Liberman) reported

    @playnewworld how could you **** the bed this hard? like wtf giving people close to max amounts of money?! how are you going to fix this?

  • GamersIcecream Games Like Icecream (@GamersIcecream) reported

    @playnewworld What about Jewelcrafting not giving correct amount of xp fix Jeff? Or do i have to call you Marc?

  • MorosNL MorosNL (@MorosNL) reported

    @playnewworld @playnewworld servers down again ?

  • ZKvack Zwer Kvack (@ZKvack) reported

    @playnewworld random people get 200k-400k gold. auction houses are bought empty with in minutes. you didnt roll back the servers the last time, will you do it this time or just shut the servers down?

  • BigBoyGamingDIP BigBoyGaming (@BigBoyGamingDIP) reported

    @playnewworld Did they fix the 300 strength bug yet???😪

  • BlubbMiraa miraa blubb (@BlubbMiraa) reported

    @playnewworld Rollback the ******* Server and fix the Cashpaybacks, plenty of people recived 180-400k,while otehr recived 0, a lot overcapped goldcap,all markets got selledout in seconds, new Asmodeum price 10.000each (up from 300) Stacked Deck 180.000each (up from 12.000).

  • FearTheShadowGG FearTheShadow (@FearTheShadowGG) reported

    @playnewworld 3-4 maintenance back to back still can not fix the furnishing items and introducing more problems for us. We love the game, please don't ruin it for us. Take time if needed don't need to rush things.

  • chalkiehd_white James white (@chalkiehd_white) reported

    @playnewworld Forum page looks like it is not working as well

  • SaWhix SAWhix (@SaWhix) reported

    @playnewworld Downtime in prime time EU, get to farm for 2 hours, servers down again, still in prime time EU. Well done ... does EU get to play 3 days a week or ?

  • LukeJWayy LukeJWayy (@LukeJWayy) reported

    @JeffBezos @amazon @playnewworld ... Take your servers offline for a week, fix the game- make it a free to play game, giving compensation packages to people that bought the game. Revisit cosmetic prices in game, release frequent cool skins to compensate for the loss.

  • areslps AresLPs (@areslps) reported

    BIG BIG ISSUE with the BIG GOLD EXPLOSION guys :/ @PlaynewworldDE @playnewworld

  • caustic_demon Get Farmed Kid (@caustic_demon) reported

    @TheBadassRogue @playnewworld Not my problem i just want to play a day without silly down times what was their fault

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