New World

New World Outage Map

The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

New World users affected:

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
‘Ewa Beach, HI 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • nullfix John (@nullfix) reported

    @Legolas_Xp @playnewworld Same Error here and back to Q!

  • bennyfjalar exz (@bennyfjalar) reported

    @CCN_Clutch_Lux @norwegian76 @playnewworld Yea because it never happen before and they have not think about when making the game. Still why you see a problem that ME want a console version its up to me to wish and the studio to make it work. You know stuff can happen.

  • robert_kallman Rob (@robert_kallman) reported

    @playnewworld i sat in a 2 hour queue to get connection error. Im not doing that again!

  • EVanwormer Elliot Vanwormer (@EVanwormer) reported

    @playnewworld Now please please fix the unknown file error that kicks people out anywhere from 1-5 minutes of game play! Hard to enjoy all of NW devs hard work when the game is unplayable at this time.

  • Nick_Wenzel_79 Nick Wenzel (@Nick_Wenzel_79) reported

    @MalgusKerensky @playnewworld Would you get in a broken plane, just to leave on time?

  • ImZiki_ Ziki (@ImZiki_) reported

    @SteveD67357934 @the4rchangel @playnewworld Thing is, in IT new issues can appear among the process of fixing the ones you just found and thus an estimate is the hardest, if not impossible, thing to give when updating multiple systems. So yeah, you're pretty much the clown here knowing nothing related to updating systems

  • Upperthighs Upperthighs (@Upperthighs) reported

    @uhVohix @TwitchTylerish @playnewworld Testing reduces issues at launch but doesn't eliminate. There's just never a scenario where you can be 100% prepared for every possible issue.

  • EdgardJr_SC Edgard Junior (@EdgardJr_SC) reported

    @playnewworld No problem....im working

  • Milkman63 8erserk (@Milkman63) reported

    @playnewworld At the start, you could be justified: "what other MMO game had easy start?" How much time has passed..? You continue to spit in the face of users, demanding money for your game, service. Sorry for you.

  • Birk_Amundsen Spec1al (@Birk_Amundsen) reported

    @playnewworld At this point just launch it tommorow. New world with update problems, what else is new lol

  • JDM12983Gaming JDM12983 Gaming (@JDM12983Gaming) reported

    @wazzut @playnewworld Sounds like a "you" problem. They never told you to take time off work. As for the PTR thing; they can't force people to play and test it. lol

  • the4rchangel Michael (@the4rchangel) reported

    @DeBierSjouwer @SteveD67357934 @playnewworld You're thinking in gaming terms. You're not taking into account all of the backend infrastructure that supports and maps all of this new content on all the servers. Not to mention how each server is different and could have one issue wrong and it ruins the whole patch.

  • SteveD67357934 Steve D (@SteveD67357934) reported

    @the4rchangel @playnewworld Wow you are a clown aren't you.. I do know when I see an Issue that it will x amount of time to fix, I don't tell people 30 min, 30 more min, ok now an hour...

  • S_Berry_82 Sean Berry (@S_Berry_82) reported

    @playnewworld Fix the PVP track and rewards so I can play again. There's no point currently, zero incentive with like a .3% chance of finding something decent that isn't purple. Total waste of time.

  • KapitanMeow Kapitan Meow (@KapitanMeow) reported

    @Gibbyx30 @ItsCroakk @playnewworld O ya other games also have these issues however fact is AGS has had these issues for the longest time ever and havent learnt a thing. Most games get it done within a 30min delay or its on time.

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