New World

New World Outage Map

The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

New World users affected:

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
‘Ewa Beach, HI 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • Ct4Lz BigBrain (@Ct4Lz) reported

    @hijodelhielo_ @playnewworld Shame on you sir. How dare you lay shame on a small indie company for trying their hardest to make their way in the world. It’s not like they are a billion dollar company that could afford the best techs and developers in the world to solve these problems.

  • TheAntisocial_ JoeBloggs (@TheAntisocial_) reported

    @playnewworld Are these extended maintenance times just teething problems, or should we expect this every maintenance?

  • PrinceRafa10 PrinceRafa (@PrinceRafa10) reported

    @playnewworld i can't stand this anymore, u have to do what u say, if u say 4 hours it has to be 4 hours, then fix ur ****

  • FoxAnima1 FoxAnima (@FoxAnima1) reported

    @playnewworld How come every single time you make patch's they have to be extended? Cant imagine how it will be look like with huge patchs. Servers down for 24h+?

  • WolfytWolf TheWoLFetin (@WolfytWolf) reported

    @playnewworld Wonderful, I hope that in this 7 hour maintenance that you are going to fix what you say, because in the previous one you did not fix anything

  • AnarchyKraken AnarchyKraken (@AnarchyKraken) reported

    @playnewworld thank you for still not giving any updates on fixing the coding errors that legitimately brick gpus.

  • ReneBouer NARCISSE BOUER (@ReneBouer) reported

    @AlexBryan30 @DasAlanArt @playnewworld Oh right. If only they had access to some cloud service that would make this possible. Some web service, run by Amazon. They could call it Amazon Web Services. Maybe even sell the infrastructure to other people? Wow, if only a thing such as AWS existed. wait, WoW runs on AWS...

  • ConstantineX_X Constantine1337 (@ConstantineX_X) reported

    @playnewworld if a small patch brings you this amount of problems.. I fear you will have days of DT, when an expansion will hit.. if you plan on having those ofc

  • ReaperHades Reaper (@ReaperHades) reported

    @Parky03699209 @playnewworld Don't forget the stutter encumber glitch :D

  • NorlDota Norl (@NorlDota) reported

    @playnewworld something has to be really wrong with your codebase or architecture, that even small bugfixes cause big issues like this...

  • its_mee_Jake Jacob Neal (@its_mee_Jake) reported

    @playnewworld Imagine being salty about a game trying to fix some of the bugs those same people are salty about...******* children in these comments. Thank you, devs!

  • nerdeina matteina (@nerdeina) reported

    @playnewworld What about stop being the most indie company in this world and start to use Jeff's money???? i mean 5hrs + no eta to fix 2 random bugs, is kinda scammy for a 50€game.

  • FracGuy Ayrton Fracaro (@FracGuy) reported

    @Pyr0m4st3r @playnewworld If you have more to do thats great for you, that is not true for most people that enjoy PvE. No being able to do 65 portals means you cant craft dungeon keys (Genesis and Lazarus). Dont assume things, just because you are ok with things being broken doesnt mean others have to.

  • eQuaraa Caner Yılmaz (@eQuaraa) reported

    @Parky03699209 @playnewworld don't forget about staff t5 is not working, if u mute any channel in chat its starts bugging and gets delayed.

  • Hated555 Hated (@Hated555) reported

    @playnewworld There was a 5 hour estimate on a BUG FIX, and after almost 6 hours an update appears saying that the maintenance will take longer and that they have no ETA (estimated time of arrival). What is it going to be like when there’s a big update? Do we have to wait 5-6 working days?

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