New World

New World Outage Map

The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

New World users affected:

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
‘Ewa Beach, HI 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • Zaccharyo Zacc (@Zaccharyo) reported

    @playnewworld I have the solution to the queue problems! Add an Asia server;) also ban those wallrunners-_-

  • Keltheus020 keltheus (@Keltheus020) reported

    @ZatharoZ @playnewworld I have 0 problems with queues. Just the occasional 126 people queue but thats it. Maybe pick a server that has lol population works

  • darkracer125 darkracer125 (@darkracer125) reported

    @TheRemyThorne22 @playnewworld it has already caused a problem. now the others have deleted their char to go to the new server. and i'm left alone because i am NOT starting a new character yet again. ******* enable the goddamn character transfer first

  • xKostah alyeska (@xKostah) reported

    @playnewworld fix your game its annoying waiting in a queue of 800, wasted my money honestly a unfinished game

  • eemotipE 🅴🅿🅸🆃🅾🅼🅴 (@eemotipE) reported

    @playnewworld The game has been amazing so far wish I could of been a content creator. I had a question on the navigation HUD if anyone else have been having problems with marked/pinned locations not showing up especially trade skill trackers they jus stop after playing for awhile

  • BriceClary TheMightyBrice (@BriceClary) reported

    @Garkaun @playnewworld The Dev team uses Twitter for complaints and to announce updates. If no one ‘whined’ or told them what the problems are then nothing would be fixed. Slow your roll fan boy.

  • BrentJmz Brunt jmz (@BrentJmz) reported

    @playnewworld think I’ve been the victim of mass reporting how long does it take to resolve the issue or could someone from support help me

  • FishFPS Fish (@FishFPS) reported

    So, now @playnewworld has locked high pop servers from character creation. Had a friend buy the game to play it with me, despite the queue issues. He tried to make a character on my server and can't. I can't transfer, because those aren't available yet. I'm not rerolling.

  • Wildguns84 Wildguns (@Wildguns84) reported

    @GraafDallmayr @playnewworld I read that this is a known server issue. Not much you can do on your side.

  • hayleaeliza • eliza • (@hayleaeliza) reported

    @playnewworld is so broken, i wait in q and get kicked three times and have to wait longer. tried playing on a lower pop server and i can't even progress in the story because amrine is bugged and you can't finish it. so fun.

  • ZxEffects Effects (@ZxEffects) reported

    @playnewworld Can you guys fix the overseer Zane quest it’s ridiculous

  • Kenneth56398868 Kenneth (@Kenneth56398868) reported

    @pluqsta @playnewworld Last night between EU/NA East/west it was over 90 servers low pop with no que. The lowest was 45 on a server...The problem is that everyone want to be on the same f.. server the streamers er on...

  • sohornyloljk having fun 🔪 (@sohornyloljk) reported

    @playnewworld love the game. the ice gauntlet projectile seems broken, its shooting invisible projectiles just fyi hoping that can get fixed soon, is making it really hard to see where im shooting

  • KingCladCrowe King Clad Crowe (@KingCladCrowe) reported

    @Redmagex @playnewworld My point is, I started the game on my pc but there is no cross progression when I load it up on my laptop. That’s my issue.

  • thekurnok Kurnok (@thekurnok) reported

    @playnewworld Amrine Excavation is unplayable...The lag is insane. Especially last boss. Are you guys looking into this issue?

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