New World

New World Outage Map

The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

New World users affected:

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • copperbeardy Copperbeardy (@copperbeardy) reported

    @Greg__Holmes @playnewworld It sucks happened a couple of my ingame Company members had this happen to them. With the queue people are just starting to once the login in, just macroing so they can go afk. To avoid having to queue. Login in tomes are in same one EU server had a average wait time of 70hpurs

  • RGAccentuate Nathan (@RGAccentuate) reported

    Sat in an 1800 player queue just for the login to fail when I got down to 3 :) Thank you @playnewworld

  • ProbablyPriv Priv (@ProbablyPriv) reported

    @Deseptus So much worse lmao we will see when the fix it. People over at @playnewworld say they are working on it and I hope is sooner or latter it’s so much fun soo I can’t blame the que time

  • DeepFocus15 DeepFocus (@DeepFocus15) reported

    @Salvernod @playnewworld I've had the same issue! They need to increase the spawn rate of some animals and resources.

  • Snido757 Snido (@Snido757) reported

    @RigouleBien @playnewworld Why ban players for a problem that @playnewworld caused...They are just doing their best to be able to play the game they paid for.

  • RigouleBien RigouleBien (@RigouleBien) reported

    @Snido757 @playnewworld but this is not a reason for players to increase the problem… if everybody when they are not playing disconnect, the queue time would be divided by 4 maybe 7 or 13… this is acceptable to wait 15/30min cause if you disconnect and go back in the queue directly it´ll cover ur afk

  • halfbloodtara Halfbloodtara🌿🔮 (@halfbloodtara) reported

    @playnewworld Hi friends! lovin the game but uh it keeps crashing an awful lot saying fatal error. I tried to log back in literally within seconds but I wasn't able to get back in to my account and I am NOT waiting another 5 hours pls help :)

  • wildturkeydown Joe Lookabaugh (@wildturkeydown) reported

    @playnewworld I know you guys got a lot going on but when I spent 20 plus hours on a character then tonight I wait 3 plus hours in queue just to have an error when I’m loading in to the game finally. Super frustrating. I just want to go to another server. NA EAST OLYMPUS

  • bulldawg593 Tom Kahl (@bulldawg593) reported

    @playnewworld trying to log into Balnibarbi and waiting for my turn in queue then when it went to load I get an error. Now I’m back at the end of the queue. Please HELP

  • murilocbs Murilo (@murilocbs) reported

    @playnewworld Game crash… 916 on queue. Good job.

  • RandyTCG Snowlet (@RandyTCG) reported

    How is it possible that of all companies to have server issues an Amazon game has those? What the actual hell @playnewworld

  • DefianceCompany DEFIANCE (@DefianceCompany) reported

    @playnewworld I really wish you would add soft server reserve to allow players to reconnect within a time frame in case they dc'd from an error and many other reasons... :(. Can't even reset your game to fix things in game. Please...

  • hawki822 hawki82 . (@hawki822) reported

    @playnewworld wtf is lag detected? Waited 5 hours in queue to get booted for lag detected. I'm on fibre hard wired . There qas no lag

  • elimeretv Ellie (@elimeretv) reported

    @DC_MTT @playnewworld The afk idiots were a huge problem today too. I counted no less than 20 in one town on my server

  • IruamBorges Iruam Borges (@IruamBorges) reported

    @playnewworld Waiting in the queue for 2-3 hours everyday to get an error and go to the back of the line again.

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