New World

New World Outage Map

The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

New World users affected:

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • mmofallout Connor (@mmofallout) reported

    @nbrianna @MassivelyOP @playnewworld If they ever open up transfers to Minda, the queues on that server haven't been a problem in a week or two.

  • jaxshyshy jaxshyshy (@jaxshyshy) reported

    @playnewworld Update: Over 48 hours on waiting for a reply from my ban appeal and still got no response. From Customer service, “This is something to do with moderation team, we don’t have access. Simply wait for response, because here’s the last point of contact you can make”

  • SKHawks1 SKHawks (@SKHawks1) reported

    @ChrissyCostanza @Alienware @playnewworld So, when do we start calling this a problem?

  • KeithSc29314202 Keith Scott (@KeithSc29314202) reported

    @playnewworld I’m having BAD lag issues on Arkadia Lambda. Like can’t move for 30 to 45 seconds.

  • Dikaiosune5 Dikaiosune (@Dikaiosune5) reported

    @Cryptocito My problem with these kinds of games is simple - why would this game be fun? I can just pay $40 and @playnewworld. The game has more features. And, better graphics. Worse, real world money in crypto games will impact the egalitarianism that makes games fun.

  • Joken_UK Joken (@Joken_UK) reported

    @TheProsidian @playnewworld I got the NVIDIA GeForce RTX 2070 Super. But I heard the ones with the 30’s are having more issues

  • Gachiosor gachiosor 🔴🟢🔴 (@Gachiosor) reported

    @MartinValdezMP4 @playnewworld Yes the social media manager will fix that now

  • csarnoklako Csarnoklako (@csarnoklako) reported

    @playnewworld this lag detected thing have to stop... and one more thing, the servers are running? Cuz i have 150+ms since lauch, yall have to fix this, biggest company in the world btw...

  • evargyros Evaggelos Argyros (@evargyros) reported

    @playnewworld Please fix " lag detected" issues

  • ImColeGG Cole (@ImColeGG) reported

    After a fresh install of windows I can’t even play New World and it makes me so ******* sad… @playnewworld optimize your game properly and fix all these crashes, it’s awful…. I have a high tier pc and have done everything that your troubleshooting guides tell you to and some…

  • mengelag Matty E (@mengelag) reported

    @playnewworld why TF do you do this? Why would you change the order? So we accidentally go to town instead of the campfire? stupidest ******* thing in the game.. fix it!!!!

  • dabszy Dabzsy (@dabszy) reported

    @Jaysinrd @DannehTV @playnewworld spike is a phrase for everyone to use cooldowns at the same time. been a thing for years. legit the only way to combat the stupid lag on the points. nothing is being expoited. The current server on Amenti is heavy PvE overall even before all the wars btw.

  • CalituKarri Karri Sebastian Calitu (@CalituKarri) reported

    @playnewworld Any news on the armor bonuses the 20% light and 10% medium not working for healers? An issue reported in the beta and yet not fixed?

  • noBearhomie Zac (@noBearhomie) reported

    @playnewworld Your game is broken, 98-100% GPU Usage, and your support not addressing the issue at all. #NewWorldMMO #Amazongames

  • 666lorddeath666 Fjorleif (@666lorddeath666) reported

    @playnewworld Hello, I would like to know if the overwolf minimap app can be used without problems, I did not find official information on the subject I only saw a post in the forum but it clarifies nothing and I would like to know if it can be used without problems ?

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