New World

New World Outage Map

The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

New World users affected:

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new-world-game Hero Image

New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Nîmes, Occitanie 1
Saintes, Nouvelle-Aquitaine 1
Porth, Wales 1
Aßlar, Hessen 1
Annaberg-Buchholz, Saxony 1
Vagney, ACAL 1
Beckum, NRW 1
Cergy, Île-de-France 1
Sydney, NSW 1
Oldenburg, Lower Saxony 1
Linz, Oberösterreich 1
Bermuda Dunes, CA 1
Pelotas, RS 1
Thornton, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • Baraquito Den B• (@Baraquito) reported

    @playnewworld And this was just one of many Day1 issues I experienced after launching this game after few months break this weekend. For ***** sake, fixing bugs, which were implemented later instead of fixing Day 1 problems. This is late Aprils joke, right?

  • The_Laze_Utopia Lazy (@The_Laze_Utopia) reported

    @playnewworld Ooh, here's some salt... I'm still missing 67 fishing aptitude crates and respective orbs .. Let me know when you fix that. I have more issues for you guys to fix.

  • Spooli_sutututu Hondoid (@Spooli_sutututu) reported

    @playnewworld the big gate breaches have been bugged for half a year, maybe fix them before asking for any of this

  • Maxwell0Coffee Maxwell Coffee (kidcougar121) (@Maxwell0Coffee) reported

    @playnewworld Some players are still waiting for fixes from Day 1 Bugs and some still don't even get a response back from any of their support tickets. The bigger problem is that while most games would get better in time - the devs keep introducing even more bugs than content with each update

  • dog_giraffe Dog Giraffe (@dog_giraffe) reported

    @playnewworld fix your game scum

  • Kaliito_Val Kaliitto (@Kaliito_Val) reported

    @playnewworld @MrBJovi Are you guys fixing rain of arrows and the arrow speed for the bow soon? It’s a real issue. Rain of arrows getting body blocked by teammates and not registering sometimes. Also over shooting the target on anything that’s remotely close to uneven ground

  • Wa11breaker Wall (@Wa11breaker) reported

    @semicolandon @playnewworld And all the problems you could point out, you went for something "normal" thats part of any big game global release. 😶

  • CrypticAsden CrypticAsden (@CrypticAsden) reported

    @playnewworld Another update from devs that are out touch with the game. Instead of trying fix other issues we’re creating new features that unnecessary instead working on bringing in new players and keeping them and fixing questing features so the storyline makes sense.

  • CptnMerkYa CptnMerkYa (@CptnMerkYa) reported

    @playnewworld The lag is AWFUL in this game. After the merge to Valhalla it’s been a consistent issue for me and many others. Can’t speak for everyone though.

  • HomebrewedDwarf Homebrewed (@HomebrewedDwarf) reported

    @playnewworld Fix the aptitude message spam bug and you got it!

  • quiquealon Enrique Gutierrez (@quiquealon) reported

    @playnewworld Fix your latency issues it's been unplayable from Peru unless we use a VPN

  • wagner90315180 wagner (@wagner90315180) reported

    @playnewworld Fix dumb ruber banding..Add more Asian servers we deserve it.Fix lagged combat and d-sync...Then I will be back and vote for you for sure.

  • Wa11breaker Wall (@Wa11breaker) reported

    @semicolandon @playnewworld Lot of problems with this game but thats pretty much normal on any MMOs first week :l....

  • The_Laze_Utopia Lazy (@The_Laze_Utopia) reported

    @playnewworld @Sebacores More fishing spots. Also fix your fishing glitches, I want my 67 aptitude crates back.

  • KThoth313 Dr J Smith (@KThoth313) reported

    @playnewworld While there have been constant issue, Right now Currently I feel the game is in a state that I can actually vote this time for it. ~ Keep it up PLZ.

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