New World

New World Outage Map

The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

New World users affected:

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Nîmes, Occitanie 1
Saintes, Nouvelle-Aquitaine 1
Porth, Wales 1
Aßlar, Hessen 1
Annaberg-Buchholz, Saxony 1
Vagney, ACAL 1
Beckum, NRW 1
Cergy, Île-de-France 1
Sydney, NSW 1
Oldenburg, Lower Saxony 1
Linz, Oberösterreich 1
Bermuda Dunes, CA 1
Pelotas, RS 1
Thornton, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • kanosirus1 Kane Stevens (@kanosirus1) reported

    @Kitana_Kombat @playnewworld @EmilEntenburg Dude stop porting around with a full inventory then... azoth really isn't an issue if you just go out and earn the stuff...

  • PawsTTV Paws (@PawsTTV) reported

    If you want to fix your New World game, support recommends you disable ipv6. And if that doesn't solve your crash and your corrupted character data, no problem, delete your appdata!! Who writes these scripts? I'm dying, laughing and facepalming at the same time #PlayNewWorld

  • Gladd Gladd (@Gladd) reported

    Hey New World. Between the extreme (continued) lag issues and some game breaking damage mitigation and perk bugs, Wars are a broken, unfair mess. That’s not good for a game that relies so heavily on territory management. Please say something, @playnewworld @AMZNGameStudios

  • antoniokana86 Tony_Kana (@antoniokana86) reported

    @playnewworld please, either fix the ice gauntlet bug or disable it until you know how to fix it. siege (main content) are literally unplayable.

  • l_pachl pacman (@l_pachl) reported

    @primegaming @playnewworld Yeah I'm probably going to hold off for awhile to build a pc and play this game because I'm hearing alot of bad things about new world I hear it's kinda repetitive at lvl 30 or 40 and a ton of issues. Maybe the market will be better in a couple months to buy pc parts then.

  • sham03226375 sham (@sham03226375) reported

    @Tidddleee @jmyCarter @playnewworld "that's not a flex" "you thinking it's a flex is the problem" LOL WHAT?

  • benitez_roynier Roynier Benitez (@benitez_roynier) reported

    @playnewworld @EmilEntenburg What about outpost rush? War lag? 65 portals? Broken crafting system where you can’t craft some of legendary schematics because one of the items doesn’t even drop?

  • studingo Studingo (@studingo) reported

    @Johan50123 @playnewworld @EmilEntenburg and again, if you were having an issue on the main menu im not sure why you wouldnt see what its like ingame. Im sitting on the main menu right now and im using 90 watts power with a 2070super.

  • ByanAyan MansourAyan (@ByanAyan) reported

    @playnewworld @EmilEntenburg there is a greater feeling, just fix your game, fix the server transfer function, and we'll get that feeling

  • TheIceJesterz Ice Jester (@TheIceJesterz) reported

    @playnewworld @EmilEntenburg Fix the faction .... So Much bored to see 60-70% any server play syndicate

  • phr0stbyt phr0stbyt (@phr0stbyt) reported

    @playnewworld Look, I am thoroughly enjoying your game. So far it's got some serious promise to become a really great one. But it's a month after release, how tf are these server and lag issues still a ******* thing? Do better ffs.

  • AlecsovichDylan Dylan Alecsovich (@AlecsovichDylan) reported

    @playnewworld @EmilEntenburg Fix GPU problems or at least address it

  • NeverHaveIC yeet God (@NeverHaveIC) reported

    @playnewworld @EmilEntenburg Yall giving them multiple issues and expect them to fix it in 2 days lmao

  • antoniokana86 Tony_Kana (@antoniokana86) reported

    @playnewworld @EmilEntenburg Please, either fix the ice gauntlet bug or disable it until you know how to fix it. siege (main content) are literally unplayable.

  • lukumms Lukumms (@lukumms) reported

    @CassIsBae @playnewworld @EmilEntenburg Why should I re-roll? When I haven't had an issue. It's our friends that have had issues and locked/unlocked servers didn't help. Nor did open/closing server transfers. Piss off.

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