New World

New World Outage Map

The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

New World users affected:

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new-world-game Hero Image

New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
‘Ewa Beach, HI 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • JeanTVgaming JeanTVGaming (@JeanTVgaming) reported

    @playnewworld This is the third time time there is a Disconnect and back to queue number 1700 - 2500 and again 3500 you have to do better than this guys

  • Xire01 James (@Xire01) reported

    @got__dilf @playnewworld mate press ok, dont press play again, just leave it a few minutes after pressing ok on the error and it returns you to your position.

  • marconious Mark Johnson (@marconious) reported

    @playnewworld @dealer_monkey Serious question, when will the game be playable on pc? Any updates on your server issues? #NewWorldMMO

  • cmscalvert Chris M. Calvert (@cmscalvert) reported

    @GastonSeas @playnewworld Did you report the error the game made, since you don't cheat?

  • RagingJackal Jackal (@RagingJackal) reported

    @playnewworld Give the players a clear list of any restrictions in relation to the server transfer including if their is a limit. Id love to leave my queue hell server and go somewhere else for a week with my lvl 21 until you fix this mess but im not looking to be stuck away.

  • 101Nas101 Nas (@101Nas101) reported

    @playnewworld Sure thing, once you optimise the servers: gettin login services enternal server errors all the time and keep ending up at the end of the line again after 4 hours 3k of people waiting to log in..

  • X13Jake Jake Stephen Smith (@X13Jake) reported

    Started playing @playnewworld last night and i love it. If only i could queue in without error 🥲

  • CoastalNick Nick.De.Costa (@CoastalNick) reported

    @GoldCartridge64 @ParkerW55912092 @playnewworld Why don't you get over your dad issues?

  • GeekByteUK Geekbyte (@GeekByteUK) reported

    Gone again 3454. Almost an improvement! @playnewworld Shocking tbh, absolutely shocking I'd even suggest you don't give out 1,000's of free game keys to your BIG streamers as you are just compounding your own issues It's like giving free gas when you can't even start a car!

  • JackDonde Jack Donde 💙 (@JackDonde) reported

    @Brava__ @forealziesXD @playnewworld The bad reviews are largely people bombing it for the issues every MMO has with day one server capacity

  • Tobbsi88 Tobias (@Tobbsi88) reported

    @playnewworld @dealer_monkey Playable for pc? second day for me that im trying to get in... que.... and then error and have to reque and then error... havnt even got to try it yet and my hours on steam is probably 10-15hours. I guess the refund is not happening now. so pay for game that we cant play. great

  • JJBuckby JayFromTheUK (@JJBuckby) reported

    @playnewworld Been trying to play since 10:30am BST been in the “Starting Area queue” every single time after an hour or so it has a connection lost error and forced me to re-queue this is getting beyond a joke now.

  • ByNickff ByNick (@ByNickff) reported

    @Bot_Ongest @playnewworld I decided not to play until all these problems were fixed, if I found out I waited a week to buy the game and thus I would get a discount

  • sheldon4998 Sheldon knoesen (@sheldon4998) reported

    @playnewworld so im getting errors while in the login queue for the past hour and it bouncing me back to 3000 any news / updates on a servers population boast or a fix to the afk auto running trick

  • Cr1t23 CR1T (@Cr1t23) reported

    @kluem_ @playnewworld luke u have to login in around 6 am mate to get on

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