New World Outage Map
The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
New World users affected:
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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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scottxxv
(@scottxxv1) reported
can we please fix this issue of getting a disconnection error after waiting in a que for 3 hours. I like many others don't have the time it would take to re-enter into the que for an additional 3 hours or more. please please help us out ... @playnewworld
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Jon Snaw
(@JonSnaw_1) reported
@Adman43536 @giftzwergg @playnewworld Alright you guys win lol. I got a connection error at approx queue 130 and got fed up with it. Im starting a character on one of the fresh worlds that isnt as populated. I stand in shame lol.
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Lakez
(@Lakez_) reported
@playnewworld your live chat doesn’t even work correctly so people can get help from support. Queue times no trouble ticket methods. What are you doing to fix any of it?
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Troye
(@Troye_______) reported
@playnewworld Adding worlds does not fix the problem. Server cap is 2k and you let how many sign up for server?
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Hoof
(@hoofhearted4) reported
@delmontyb @playnewworld Idk about all that (I haven't played but just from what I've seen) but it has to be one of the most successful launches of a game of this size (despite the bitching). Though I played GW2 day one and idr issues either.
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Chris
(@ckichcal) reported
@Barista_Boi @Skimatik_Gaming @playnewworld very true. i gave it a good review, either we would have laggy overpopulated servers and can't play or wait half a day and enjoy lag free amazing gameplay
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Kostya Sila
(@KostyaSila) reported
@DOPESTSOLDIER @playnewworld Interesting, I got this error having gone from 1600->500 and it put me back at a new queue of 1700. Got to 1400 and it did it again and put me at 1850. Oh well.
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JampaxTG 👻🎃
(@JampaxTG) reported
@playnewworld I feel like working on character transfers would help solve this issue though? You’ve added new worlds, which is great. But players who have already started characters are locked into the old ones.
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th
(@teagarei) reported
@playnewworld @Chadesh pls fix bugs, (main quest, dungeon 25) in SA server taparloka, it's unplayable
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Jason Chittenden
(@shtty872) reported
@playnewworld Fix the damn queues, 7 hours last night and now I'm in a queue of 2000 again 🤦🏽
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Kenshii
(@MunizKenneth) reported
@playnewworld any update on the lag detected bug?
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Cerabis
(@Cerabis205) reported
@playnewworld WTF ARE YOUR SERVERS?! IM AT 98 IN QUEUE AND I GET RESET TO 700 AFTER IT FAILS TO COMMUNICATE. FIX YOUR **** HOLY ****
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Bearichaun
(@Bearichaun) reported
@playnewworld thank you for the lovely servers, waited over an hour to get to 200 left in queue just to get an error communicating error and have to requeue.
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***** Ports
(@PortsDirty) reported
@playnewworld Fix NAE queue this is ridiculous 2k queue or move people to new worlds
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SunGlyde
(@SunGlyde) reported
All i wanna do is play @playnewworld coming in from work then I sit down and login to a 2000+ queue xd.
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