New World

New World Outage Map

The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

New World users affected:

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new-world-game Hero Image

New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • ZFYuki UnrealYuki (@ZFYuki) reported

    So people where thinking that players where abusing an exploit in @playnewworld who throw areas into conflict in seconds, only for a Dev to confirm it was working as intended, The issue at the moment is that it can take 11 min people 20 mins to throw a territory into conflict

  • MidnightVict Midnight Victoria (@MidnightVict) reported

    @Icywind12 @playnewworld oooh yeah. I heard there was issues with the 3000 series

  • HapaFodder Hapa_Fodder (@HapaFodder) reported

    @playnewworld ever do server resets? There have been more & more & MORE glitches & crashes in the last couple days. Nothing more "fun & engaging" than trying to play through a long story mission all evening only to have the game lock up & crash & then be stuck in queue... #PLEASE

  • t_demuth Ty DeMuth (@t_demuth) reported

    @playnewworld are servers down? Just downloaded and won’t let me connect, says refreshed credentials already expired. Let me know, thanks!

  • WretchedRitual 𝐖𝐫𝐞𝐭𝐜𝐡𝐞𝐝𝐑𝐢𝐭𝐮𝐚𝐥 (@WretchedRitual) reported

    @playnewworld game is unplayable for me. No reason but starting around 11 today I'm just rubber banding everywhere and my abilities won't go off without a 2sec delay. Got off took a break and waited for a 400 person queue just for it to still be a problem. Help

  • kennunn7 ken nunn (@kennunn7) reported

    @A_eilbeck @playnewworld Might not have thar problem since China banned it because girls don't look like girls and men don't look like nen

  • hmier Helios Mier (@hmier) reported

    @_Lanababy @playnewworld the queue issue is ridiculous. I already rerrolled into a new low pop server and now is at 2k queue again. already have lot of time on this toon and dont want to re-roll again >:(

  • SWE_Motorizer SWE_Motorizer (@SWE_Motorizer) reported

    @akmidpopadom @Fextralife @playnewworld They have gone quiet about issues. Same with lag detected. They just retweet people kissing their asses.

  • Hastes Haste (@Hastes) reported

    @playnewworld perma dead and theres nothing i can do, cant respawn and forums says there is no fix by restarting? am I really going to have to 2 hour queue to not even be able to fix this, please reply and send a gm to fix i cannot play the game

  • NostreTweets Thomas (Nostre) (@NostreTweets) reported

    @xiaolinstyle @MrYabrevo @playnewworld Brother, we all have a part to play in this. Developer & Player. Like many people have said, yes, it's not the main problem but AFKers add to the problem. Thats a huge deal. Small or not. We all need to work together to fix this & and stop bitching at eachother. Right?

  • Itz_Milkyy MILKY (@Itz_Milkyy) reported

    HEY @playnewworld..... 2 WORDS! CRASH PROTECTION CRASH PROTECTION

  • Ohhhjay_ Josie ♡ (@Ohhhjay_) reported

    @playnewworld when are you guys gonna fix the territory influence exploit & war banning?? 😞

  • Itz_Milkyy MILKY (@Itz_Milkyy) reported

    @playnewworld That's cool, what about crash protection? None of this matters if I just crash out and have to wait another 1xxx person queue. Its honestly sad this hasn't been addressed.

  • TatoThePotato Tato (@TatoThePotato) reported

    @playnewworld any word on the first patch coming? Got lots of issues with ice gauntlet having major hit detection, ice storm going away on wep switch with punishing storm perk.

  • TheChrisBGamer TheChrisBGamer (@TheChrisBGamer) reported

    @KatContii @playnewworld Can't progress story because Amrine is broken and won't let anyone in

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