New World Outage Map
The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
New World users affected:
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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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David Brade
(@shinkast) reported
@playnewworld Can you fix the skill with luck? Everything ist 0% thanks
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TheSqueamishVampire
(@Squeamish_Vamp) reported
@rebeloigor @playnewworld still waiting on a fix for this after a week of constantly contacting amazon games support
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Vicko
(@Flintypaladin) reported
@Clovha @playnewworld It's an easy fix. You have to turn off V-Sync then put max fps to 60 it worked for me hopefully it works for everyone else
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Ravedge
(@Rave1970) reported
@cursedddddd @playnewworld You are an entitled brat. Quit thinking because you spent money on a game that is a live service game that you own the company. Grow up
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PTdrak
(@pt_drak) reported
@playnewworld Dunno what the hell happened but i got lag and then Freeze… waited 2 minutes and left the game … fix it please
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TJ
(@xPlacebo) reported
@CYBERPOWERPC @playnewworld Also keep getting emails about surveys for your customer service but I can receive customer service from you on emails, phone or on here.
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Vito
(@Vitokonuk) reported
@playnewworld this new update is literally **** af. my friends gettin lag detected warning every 20 second
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BootySweat123
(@BootySweat123) reported
@AzraelGaming85 @playnewworld I have the same problem
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Ancientswords
(@Ancientswords) reported
@pt_drak @playnewworld same... had no issues the 1st week. now since the update I can't even play anymore. Getting 50-60 fps, i move, my fps goes to 1-2, i stand still for 30 seconds, my fps goes back to 50-60, repeat. It's crazy.
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TheSqueamishVampire
(@Squeamish_Vamp) reported
@jessicajunekim @playnewworld i have been talking to amazon games daily about this issue, I still have not even made it to the tutorial of the game yet and I have nearly 10 hours of time in the game trying to fix it. the only word from devs is "we are aware of the issue and are working on it" with no eta....
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psychoKittyOG🍿
(@psychoKittyOG) reported
So my stream had an encoding error while playing New World after servers came back online anyone else experience this @playnewworld
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Throad
(@Throad88) reported
@playnewworld My game keeps crashing and i get a Error message and then when i go log back in my character is gone and i have to shut the game off to log back in to see my character again to play.
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Vito
(@Vitokonuk) reported
@playnewworld you shouldn't add new more servers, just upgrade ur servers and fix bugs please
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MP_Forza
(@pae777sano) reported
@playnewworld I read there would be fixes to Twitch login stability - however I still don't have the option to signin to Twitch. Doesn't show up in the top right. Even when turning settings on. Is it still disabled?
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Eru Ellimist Entreri
(@EruEllimist) reported
@playnewworld Do you have any plans to tackle the issue of users exploiting your report system by using multiple "alt" accounts to trigger auto-bans on anyone they choose? Is this abuse of legitimate users & your reporting system something you are even willing to acknowledge?
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