New World

New World Outage Map

The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

New World users affected:

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
‘Ewa Beach, HI 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • GalacticKnight9 Galactic Knight (@GalacticKnight9) reported

    @playnewworld I appreciate you taking the time to fix bugs, etc.

  • ClaudioGiovio Claudio Giovio (@ClaudioGiovio) reported

    @playnewworld fix azoth staff tier 5 and camp quest tier 5 please

  • bziot_adam Bziot (@bziot_adam) reported

    @playnewworld Fix the Evade skill from rapier pls, its give camera bug and a unplayable feel

  • PPAREUS pAreus (@PPAREUS) reported

    @Catson7772 @playnewworld Well it's only gonna get worse. Because as more players level up, they're gonna need 2k wood for the charcoal to make 20 orichalcum ingots. And this is an issue because it's useless to level up ur gathering skills since u can buy wyrdwood for 0.01 gold from the market

  • djexperia xdeede (@djexperia) reported

    @playnewworld can u please fix the visual glitch of weapons not appearing as they look in their icons? I've gotten some pretty cool shields that look awesome by the icon but when I equip them, they look like some random normal shield. This is only happening to weapons, and it was in closedBETA

  • DrunkPunk999 Putler kaput ! (@DrunkPunk999) reported

    @playnewworld I like game visuals except I dont like how look skills animation in this game , its so bad and pretty much atleast mage skills are totally useless because of lag 80-150ms with lag spikes around 500ms you miss almost always anyone.

  • inkedsylveon NekoSylvee (@inkedsylveon) reported

    @playnewworld Azoth staff T5 fix??? lmao Im 10000% sure that it was stated to be in this patch but not in the notes???? WTF and lets just ignore the DUP adds and bosses in Reek as if its not a big issue

  • Talash_v Владимир Талашкевич (@Talash_v) reported

    @playnewworld Hello @playnewworld. How about to fix Ice guantelt perk Unending Thaw, that completely ruine the game for Ice mage? A dozens of BUG reports on forum from the very beggining of the game lunch has no effect on you. #UnendingThaw #bugreport #newworldbug

  • Sobiepat Sobester (@Sobiepat) reported

    @HiZenTwenty @ItzTechN9ne @playnewworld Yeah I think you and a lot of other people are missing the point.. people started a character, the servers locked up. and then they said they would fix it in a matter of days.. so we waited and committed time to a character thinking it would be fixed off a false promise.

  • Gr8Masta Billy_Dingus (@Gr8Masta) reported

    @playnewworld Twitch integration is still broken apparently with no fix.

  • HanYolo21456186 Han Yolo (@HanYolo21456186) reported

    @playnewworld hey guys, I got an email from customer service saying I was unbanned yesterday, but my ban is still active today? Can you guys help. Character is Blacho on Heliopolis.

  • mstickney1980 Matthew Stickney (@mstickney1980) reported

    @playnewworld This seems more like a hotfix, not an update, there are hardly any updates in this, why in the world does it take 5 hours for such a little fix.

  • Bob87ni Bob (@Bob87ni) reported

    @TLPGuild @playnewworld Yes, because trying to kill certain quest mobs atm isn't fun enough with 300 people camping a damn sheep Spawn. And you want to add more people to that fckfeast? Anyone claiming opening server cap will magically fix it... You're not too Bright

  • artishod4 Ash4u (@artishod4) reported

    @playnewworld you did not fixed the azoth staff bug I have in my bag azoth staff tier 3 and 4 and i guess tier 5 will not work as well. When the corrupted portal will be fixed lvl 45 and 55 which is not working at all. some 45 lvl big C/portals are bugged they vanish while we fighting the boss

  • EvilScotsman0 EvilScotsman0 (@EvilScotsman0) reported

    @geovortex1 @playnewworld Pretty accurate tbh. Although I've never had an issue finding parties for quests, must be a low pop thing

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