New World

New World Outage Map

The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

New World users affected:

Less
More

new-world-game Hero Image

New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Map Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • brnkco Travis (@brnkco) reported

    @playnewworld Just logged in after a long time of not playing, and I only have 1 character, but I'm getting the "You can only have 1 character per World Set" error. I don't have any other characters on any other worlds or anything. What's the deal? Thanks.

  • satanikk1 santiago (@satanikk1) reported

    @playnewworld hello, good afternoon, I wanted to communicate with us because I have a problem with my account... and the web service only responds to a robot... could we contact you?

  • MelllowMood13 Melllow (@MelllowMood13) reported

    @itsagurulife @playnewworld I sank 800hours on launch and it was so disappointing... The videos I've seen recently... It seems to be the same broken game it was before ngl

  • ilainon Saul Diaz (@ilainon) reported

    @playnewworld Streamers? Honestly we don't care. Fix your combat. You shouldn't take actions based in the lower tier skill of the game.

  • satanikk1 santiago (@satanikk1) reported

    @playnewworld @TheBDLG @iamredbyrd hello, good afternoon, I wanted to communicate with us because I have a problem with my account... and the web service only responds to a robot... could we contact you?

  • Veko74014713 Veko (@Veko74014713) reported

    @DannehTV @playnewworld Player problem... Top guilds should switch factions and play with others

  • AdeptioScientia Adeptio 🪄 Σ (@AdeptioScientia) reported

    @playnewworld FIX THE SERVERS 400+ PEOPLE@QUEUE WTF

  • BambiMarieBee Bambi (@BambiMarieBee) reported

    @playnewworld I was permabanned after playing 442 hours in game. I'm being accused of cheating. I haven't installed anything new on my pc. I was able to open the game, got a que, received an error for files, checked integrity, relaunched game and was told I was banned. Appealing did nothing.

  • JuanPSolano2 Juan P Solano (@JuanPSolano2) reported

    @playnewworld Please fix Awakening Anubis quest at Orofena server, a bunch of players stuck in the quest line at this point. Thanks

  • 3Nok_ enok (@3Nok_) reported

    @playnewworld hey so if someone gets deployed for 6 months and gets back to playing New World, they aren’t allowed back on the server with their friends? What’s this “didn’t login for 180 days BS?” Are purposefully trying to kill your game?

  • Bonzai_Badger Banzai Badger 💚 (@Bonzai_Badger) reported

    @playnewworld Nope. The server lag is still crap.

  • TheBigM145 TheBigM145 (@TheBigM145) reported

    @playnewworld Sounds like fun but I just...can't. First go around ruined it and it wasn't any problem with the game that did it/

  • lumbrjaksamurai lumberjacksamurai (@lumbrjaksamurai) reported

    @heyitsCoface @KinGGUmDeNG84 @playnewworld Yeah I was wondering the same thing. There were so many issues in the beginning that messed up the economy and also not having a full group to do end game expeditions hurt too.

  • ilainon Saul Diaz (@ilainon) reported

    @HyptonicMuffins @frighters88 @playnewworld ok. i am not using or got the skin. Is not too much to ask they give priority to fix stuff

  • ilainon Saul Diaz (@ilainon) reported

    @playnewworld Why instead of doing this, you guys don't expend the valuable time fixing what's broken with the game?

Map Check Current Status