New World

New World Outage Map

The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

New World users affected:

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • ThoughtSprings Angelica (@ThoughtSprings) reported

    @playnewworld @dpaul_20 So the issue with not being able to pull from storage for crafting and auction house won’t be fixed until February? It’s virtually unplayable when those aren’t working. Also the storage says full when it isn’t and not creating stacks as normal, instead it’s great multiple stacks.

  • XStephenElliott Stevetoshi Snackamoto (@XStephenElliott) reported

    And once again @playnewworld introduces more bugs than they fix with their latest patch. Storage boxes broken, crafting busted. Guess i'll be watching netflix for a few days.

  • JustTheBlips Just The Blips Please (@JustTheBlips) reported

    @playnewworld Please fix wars. There is massive lag that makes it unplayable again.

  • Cederhill Ceder Hill Cantata (@Cederhill) reported

    @GaladrielWolf @playnewworld X put in and devs realize it doesn't time sink for play longevity. Implements Y. Y has another issue and so they implement Z. See how it works when you have a dev team with very little mmorpg experience and led by a one who spent years working for candy crush style games?

  • Xeldon6 Xeldon (@Xeldon6) reported

    @playnewworld fix the BUGS

  • Maleficus24 Maleficus (@Maleficus24) reported

    @AcidSnake87 @MrMikeys_ @playnewworld Are you actually that ******* stupid? The player base drop off has been enormous. People literally quit in mass quantities because of the terrible end game. I was level 60 in the 4 days and could see the issues immediately. Sorry I’m not an AGS beta cuck like you.

  • TalonZahn TalonZahn (@TalonZahn) reported

    @playnewworld When the list of bugs is longer than the description of the patch.... you have SERIOUS problems.

  • Maleficus24 Maleficus (@Maleficus24) reported

    @AcidSnake87 @MrMikeys_ @playnewworld Fix that problem👍🏻

  • Guilherme57D Gelerme (@Guilherme57D) reported

    @playnewworld Can you please fix your storage? The new patch bugged the **** out of the storage system. It's legit unplayable, need to pick what I need to refine components bcs the stations are not picking it from storage and I have the storage full and my inventory almost the same way!!!!

  • GaladrielWolf Galadriel (@GaladrielWolf) reported

    @Cederhill @playnewworld Why should do I farming if the craft itens are worse than I have or make money if the items I can buy are worse too? Any mmo must have a 3 pillars: the quests and the raids, the marketing and the crafting to keeping the players playing. If any of them fails, the game is broken.

  • Sixoul Sixoul 🍐 (@Sixoul) reported

    @WaWeThinkWeBcme @TheWakz @playnewworld But when it's a bug that stops you from crafting, gold dupe and then player economy is turned off what's the point of playing. Then there's also the whole lag situation they can't get fixed.

  • GuyInterstellar Misin-form (@GuyInterstellar) reported

    @playnewworld Code so broken, they went from loot drop to craft/upgrade urself loot.

  • ItsNenila Nenilah (@ItsNenila) reported

    @Cowfoots @playnewworld Go to forums and get in touch with support there - they won’t respond here to fix your issue

  • Soermen Simon S. (@Soermen) reported

    @TrinXyTrinX @playnewworld So you dont think that this is the wrong time to increase GS?Wouldnt it be better to release sth like mannequins to save gearsets and fix combat first?Casuals are bored to death by the mind-numbing grind and instead of fixing that they add new stuff for streamers/hardcore players

  • Cederhill Ceder Hill Cantata (@Cederhill) reported

    @DrMonDieu @playnewworld That's akin to saying make a new caddy chassis for a car with dry rot tires and with a model T Ford engine. A full loot server isn't the answer for addressing the current issues. Don't be silly.

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