New World

New World Outage Map

The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

New World users affected:

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
‘Ewa Beach, HI 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • Insp_Clouseau99 Fr33z (@Insp_Clouseau99) reported

    @playnewworld Can you please fix the 'Lag detected' issue. Nothing is working and the game kicks you out every 25 minutes

  • BlueKiwiEntert1 Blue Kiwi Entertainment (@BlueKiwiEntert1) reported

    @santiaulia34 @playnewworld @AMZNGameStudios Wow sucks I dont have instagram. Just had a chat with amazon games support for some other service and they said its a known issue.... Yeah one of many issues.

  • Anakee11 Anakee (@Anakee11) reported

    @the_Redbullfly @playnewworld Damn bro thats heavy. Its seriously rage inducing. I cannot wrap my head round why they thought crashing, or any other issue should bump you back to the end of the line. Its an absolute no brainer to just have a position reserve for X amount of time for that reason.

  • XerriDaniel bigdaddydanx (@XerriDaniel) reported

    @playnewworld how about instead of adding more servers, you start adding layers/channels like every other f**king mmo in the last 10 years. New servers only make you play single player until server transfer then everyone transfers to the same server and still has the same problems.

  • DirectDash1 DirectDash (@DirectDash1) reported

    @playnewworld Can we fix the queue position issue where the game kicks you from the queue and I am then put to the back of line. Waited 4 hours to get near the front only to get kicked and put to the back again.

  • FelixAldama Félix🇮🇨 (@FelixAldama) reported

    @playnewworld 4h in queue (kor server), when i was #75 ERROR, now 2289????!!! GG thinking about refund this ****.

  • ElTony1620 FangoFett (@ElTony1620) reported

    @playnewworld That wont help, people join servers for reasons. -play with friends -Because of a Youtuber/streamers -and idk what could be another reason The point is that it will be hard to fix this. Because right now i dont want to play on another server in the server i am.

  • Brett_J_Wolfe Badwolfe (@Brett_J_Wolfe) reported

    @playnewworld There is a l,ogging in issue with people who logged out in houses. In a different queue to everyone else which isn't going down!

  • rafireyn Your Modesty (@rafireyn) reported

    I'm buying @playnewworld as soon as they fix the queue server problem

  • Tekn2K_ Tekn2K (@Tekn2K_) reported

    Hey @playnewworld please fix crashes. So unfair to be in, crash and then have to wait ANOTHER 2000 player queue.

  • Greeky_ Georgio (@Greeky_) reported

    @playnewworld fix your ques for hades please, que for 3 hours I get a internal error on the game and the que resets so fun.

  • AkalStation Alex Kalogeropoulos (@AkalStation) reported

    @buttersworh @playnewworld @Chadesh I feel like most people sitting in a 3-5 hour queue would be OK with it being harder to gather resources as a sacrifice in order to play. This would probably be a non-issue as players spread out into higher level zones.

  • Qzzz84 Qzzz (@Qzzz84) reported

    @playnewworld New servers dont solve problems.

  • LeonWanTu Onnlyy (@LeonWanTu) reported

    @FreebsTV @playnewworld @WcWillow Warzone is so in the bin, New World has been so u real despite server issues! Ive clocked 38 hours already

  • Somno74 Somno El Extraterreste (@Somno74) reported

    @playnewworld What about Europe, is where the problem is, third day and its impossible conecct to Frankfurt servers.

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