New World

New World Outage Map

The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

New World users affected:

Less
More

new-world-game Hero Image

New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Map Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
‘Ewa Beach, HI 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • Jaysinrd Jason Daniels (@Jaysinrd) reported

    I've had so many "crafting attempt fail" over the past couple days in @playnewworld I'm about to give up on crafting all together #NewWorldMMO all these issues popped up when transfers opened and my server got flooded, now long queues again and laggy as hell

  • CdubFromMI Cody (@CdubFromMI) reported

    @playnewworld What you need to damn fix is the false bans and your customer service.

  • Vitor_TribeX Vitor (@Vitor_TribeX) reported

    @playnewworld Hello @playnewworld In SA world, server DILMUN, mobs and corrrup in Mirkgard are bugged... please, fix it please...

  • RadFu1 RadFu (@RadFu1) reported

    @playnewworld Well heres one to Fix, Arrows travel slower than fire/ice blasts and the fire/ice blasts have a larger hitbox radius than the arrows. Oh Heres another, the mobs clip into you when they get point blank making you shoot your arrow out of there anus not registering as a hit.

  • Eeksipas1 Eşşeksıpası (@Eeksipas1) reported

    @playnewworld Seriously.. how about fixing game first. Lag all the time in main cities such as everfall... 30-40min queue to play.. anytime game crashes or lose internet u have to wait over and over again... how about putting layers to game?

  • itzSpyda Aye (@itzSpyda) reported

    @playnewworld I feel like this is something you should decide to fix in the near future instead of banning players.. Cause let’s be honest. A YouTube presents this to their community, most likely 90% will be doing this “exploit”. to gain an advantage. Happens in a lot of other games.

  • escape1979uk Deezlar (@escape1979uk) reported

    @ItaAndyOfficial @playnewworld Glad for you mate. I know a lot of people loving it. But on launch it blew my 3090 which I was able to RMA. There is a problem with this game that Amazon need to acknowledge and fix. (Not the same beta issue)

  • Vitor_TribeX Vitor (@Vitor_TribeX) reported

    @playnewworld Hello @playnewworld In SA world, server DILMUN, mobs and corrrup in Mirkgard are bugged... please, fix it please...

  • escape1979uk Deezlar (@escape1979uk) reported

    @ColeHayes0 @playnewworld No sadly. Blew my Gigabyte 3090 (not the same solder issue as the EVGA) Amazon washed their hands of it despite several reports of the game causing too much power draw and the frame rate capping still not working Mine was RMA'd. Not touching the game until a confirmed fix

  • LurkingZombie_ Albert (@LurkingZombie_) reported

    @playnewworld Wait, will this address the armor issues as well?

  • HavoKBuhan HavoK Buhan (@HavoKBuhan) reported

    @playnewworld Please stop banning people for mining orichalcum ore. my brother got banned sitting behind me for cheating while mining orichalcum in restless. The forums are also showing this issue and Amazon just told him he isnt getting un banned and to stop asking.

  • TheDantesito pollainfluencer (@TheDantesito) reported

    @playnewworld When u gonna fix the light armor bug and dead servers? :)

  • curtis_fugitt Damn Wizard (@curtis_fugitt) reported

    @playnewworld could you guys fix voidbent helm and boots so they can be dyed? 🙏

  • the_tacbacon Dariel Becker (@the_tacbacon) reported

    @Onyx1831 any idea why players using mobile T-Mobile Hotspot get the "Unable to establish connection with the server" error? @playnewworld

  • sellnex Thomas (@sellnex) reported

    @playnewworld Fix the goddamn 250 strength lag!!!!! And also fix shattered mountains on server Midgard...

Map Check Current Status