New World

New World Outage Map

The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

New World users affected:

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Nîmes, Occitanie 1
Saintes, Nouvelle-Aquitaine 1
Porth, Wales 1
Aßlar, Hessen 1
Annaberg-Buchholz, Saxony 1
Vagney, ACAL 1
Beckum, NRW 1
Cergy, Île-de-France 1
Sydney, NSW 1
Oldenburg, Lower Saxony 1
Linz, Oberösterreich 1
Bermuda Dunes, CA 1
Pelotas, RS 1
Thornton, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • Socoler_ Socoler (@Socoler_) reported

    man @playnewworld literally cant even log in and was kicked from queue at 300 any chance these issues are being solved?

  • Arcirion1 Arcirion (@Arcirion1) reported

    @playnewworld @Osxgeekgirl The same. No world visible. When I refresh the list in EU region, the error pops up. The other regions seem to be unaffected

  • James_S_Art James S. Smith (@James_S_Art) reported

    @playnewworld EU login server down, ETA on fix?

  • StandardlyTom Tom (@StandardlyTom) reported

    @ThiccSlippyworm @playnewworld It's a fault with the login don't sweat it happened to me earlier just the servers are crashing 👍

  • aadel1992 adel al-osaimi (@aadel1992) reported

    @playnewworld Login Servers is down, and no world show in the game

  • agarkov_max vo1dee (@agarkov_max) reported

    @playnewworld @ochapeieiro vo1dee. queue died, character not available. mm_authresult_Http_error_response_code also Internal server error while trying to enter the queue

  • Ramister__ Ramister (@Ramister__) reported

    @playnewworld 2k cap is a joke, if this is not fix in the next days this is game is gonna lose half of the players

  • SheepB0T SheepB0T (@SheepB0T) reported

    @ShowNwo @playnewworld Cool but there’s like 100k+ that are still sitting in a queue for our 3rd hour….this is a serious problem yall alleged to have fixed….logging in shouldn’t remind me of trying to download an MP3 on dialup and needing to start it before bed to have it in the AM.

  • M3cr0x Dennis Arndt (@M3cr0x) reported

    @playnewworld The EU servers just ditched out noone of my group can join any of them pls fix.

  • Gnefner J4b0k ! (@Gnefner) reported

    @playnewworld Do you have any info on the server errors now? Can't even get on to see the server list... Nothings working.

  • Patientzockt Der Systemsprenger #ADHS #Cannabispatient (@Patientzockt) reported

    @playnewworld Gege shortly after my post, i am not able to see ANY EU-Server anymore! :D The reason for this is a Error Message, called: @ mm_loginservices_IntervalServerErrorExeption Thanks for the transparence

  • SheepB0T SheepB0T (@SheepB0T) reported

    @ShowNwo @playnewworld Cool but there’s like 100k+ that are still sitting in a queue for our 3rd hour….this is a serious problem. The population isn’t gonna shrink…

  • Lds_World Ld (@Lds_World) reported

    @playnewworld eu central is down? no worlds showing at all (once i'm past the error messages).

  • Darkeye94 CplDarkeye (@Darkeye94) reported

    @playnewworld Login servers seem to be down ? can't see my character, no worlds appearing in the worlds list on EU, but I can see the servers in other regions

  • Bradders989er Max Bradley (@Bradders989er) reported

    @PhilsMinis @playnewworld @ochapeieiro Same error too. was in queue for 6 hours now this.

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