New World

New World Outage Map

The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

New World users affected:

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • Gyrthion Gyrthion (@Gyrthion) reported

    @playnewworld I'm grateful for the fix but main I was in a nice 8 hour stretch of grinding.

  • KyleKotlan Kyle Kotlan (@KyleKotlan) reported

    @NWGameStatus @playnewworld Maybe they could use AI to fix the game…. Have it go through all the code or something. @grok can you go through new worlds game code and make it better?

  • narmol93 fat-fish (@narmol93) reported

    @NWGameStatus @playnewworld Fix this **** jesus

  • Cccmoi13777933 Ayth (@Cccmoi13777933) reported

    @playnewworld Fix your dogshit servers please, i'm getting disconnected from every activities i'm trying to do.

  • I_GanjiChudail Ganji Chudail (@I_GanjiChudail) reported

    @playnewworld Found out the issue of internet bandwidth you say is not our internet issue but your servers are worst. I play mmo games bigger than this with servers no issue at all.

  • mayorsantiago2 AllEyezOnMe (@mayorsantiago2) reported

    @playnewworld so I guess I’ll never get to play new world again due to a glitch on the psn server when making a purchase in game. Very sad I put over 1000 hours into the game and in the end I get told F u -_- just one big wow. You guys need serious updates on your game. Horrible

  • I_GanjiChudail Ganji Chudail (@I_GanjiChudail) reported

    @playnewworld I have good internet speed and I play high end games like modern warfare, Assassins creed, eso, red dead redemption online.. why is that I get internet bandwidth issue when I try to connect to my EU server?

  • I_GanjiChudail Ganji Chudail (@I_GanjiChudail) reported

    @playnewworld I have good internet speed and I play high end games like modern warfare, Assassins creed, eso, red dead redemption online.. why is that I get internet bandwidth issue when I try to connect to my EU server?

  • D3ityCthulhu D3ityCthulhu ™ 🐙 (@D3ityCthulhu) reported

    I understand that @playnewworld is free for PSN, but please fix the server issues. The game crashes when trying to do ANY of the activities constantly. It's not only unfair to us, but the teammates that are relying on us when we disconnect.

  • JinkBc 🇨🇦 Jink 🇨🇦 (@JinkBc) reported

    @playnewworld FIX THE ISSUES WITH YOUR IN GAME AUDIO

  • JinkBc 🇨🇦 Jink 🇨🇦 (@JinkBc) reported

    @playnewworld, when are you guys going to address the audio issues in your game? I'm a console player. The audio cuts in and out more frequently than people die in OPR. Please address this issue sooner rather than later. Kind regards.

  • tofugood_ lessgoo (@tofugood_) reported

    @BagginsTV @playnewworld @amazongames Ive been on us west for well over a year now. Ping in pve is actually not an issue, have done multiple successful Gorgons. PvP when combined with desync is literally unplayable sometimes. But sometimes it's not that bad and I put up with it.

  • Gris_Souris_TV Gris_Souris (@Gris_Souris_TV) reported

    @BagginsTV @playnewworld @amazongames I feel they won’t respond. They ignore issues we point to them for years now. They just don’t care and keep congratulating their teams months after months with the downfall of the game.

  • Khlaatuh Balbo Italo 🇮🇹 ✨🔴⚫ (@Khlaatuh) reported

    @BagginsTV @playnewworld @amazongames the problem is that the programmers as usual will not listen to the community

  • JonathanThau Jonathan Thau (@JonathanThau) reported

    @playnewworld Please keep at least 1 server per region! The game is unplayable with 200+ latency. And the time zone is going to be another big problem.

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