New World

New World Outage Map

The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

New World users affected:

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Nîmes, Occitanie 1
Saintes, Nouvelle-Aquitaine 1
Porth, Wales 1
Aßlar, Hessen 1
Annaberg-Buchholz, Saxony 1
Vagney, ACAL 1
Beckum, NRW 1
Cergy, Île-de-France 1
Sydney, NSW 1
Oldenburg, Lower Saxony 1
Linz, Oberösterreich 1
Bermuda Dunes, CA 1
Pelotas, RS 1
Thornton, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • ReneHaubiz Rene Haubiz (@ReneHaubiz) reported

    @playnewworld Guys!! please stop, next time you introduce something into the game think of solutions for problems that might arrise. I got tricked to transfer into the wrong server by my company, and now I am STUCK here w/o being able to move out..NOT EVEN PAYING FOR IT. /clap..

  • Dragonlord_Brad Brad Bushard (@Dragonlord_Brad) reported

    @Demigod916 @thepixiewolfie @playnewworld Apparently transfer are broken anyways .so would not help him even if they did allow that. They really messing stuff up .

  • delutedsoulRL delutedsoul (@delutedsoulRL) reported

    @x_I_A_N_x @playnewworld Same issue!!!! Game is not playable for me. Also lost all my gold trying to buy something from trading post! This is crazy. I have spent so much time and money on this game!!!!!

  • czerobatman Tj (@czerobatman) reported

    @playnewworld hey can we get the character transfer issues fixed.. I got sent to wrong server and now getting character cant' persist error. Lost ALOT of gold and progress when i logged out and back in today. This is NUTS

  • Sauc_e data is the new oil (@Sauc_e) reported

    @playnewworld us : Fix de-syncing and lag in wars AGS : .....have some scary boi skins

  • RobertHorvathTO Robert Horvath (@RobertHorvathTO) reported

    @playnewworld ok i offically cant play my level 57 after transferring cause within 3-5 minutes it disconnects me.when are you going to fix this bug? if this bug is going to take too long to fix how about doing some type of copy of our toons so we can keep playing. thanks =)

  • MeruaA Alvin (@MeruaA) reported

    @playnewworld Can we please get an update about this failing to persist error? Multiple ppl have this issue.. we literally are broken chars that are unable to do anything except dupe gold. >.< this is actually unplayable.

  • ReneHaubiz Rene Haubiz (@ReneHaubiz) reported

    @playnewworld Guys!! please stop, next time you introduce something into the game think of solutions for problems that might arrise. I got tricked to transfer into the wrong server by my company, and now I am STUCK here w/o being able to move out..NOT EVEN PAYING FOR IT. /clap..

  • AdamTuxTengler A. T. (@AdamTuxTengler) reported

    @playnewworld 1/2 It's very good that you are setting ground for yourselves to fix the war performance issues. I don't see you adressing the problem that ppl can "work around" faction join lock through server transfer and ridiculously overpopulate a faction though. Additionally, do you think..

  • teopeo666 teopeo (@teopeo666) reported

    @playnewworld Fix ice gauntlet Ice Field not doing damage on bosses. Please

  • NibanaMusic NiBanane (@NibanaMusic) reported

    @Dearan89 @Rodrigo_S_Dutra @playnewworld There is endgame (raiding, m+ and pvp), but because there's literally nothing else it makes wow boring as hell. No real interesting farm, no point doing m+ but score, pvp is broken, thorgast could have been awesome and it's mediocre at best etc ...

  • RusephT tRUSEPH (@RusephT) reported

    @playnewworld Fix the gold dupe in game! People are duping max cash

  • Anxmar Farō 🈳 (@Anxmar) reported

    @keshancs @playnewworld Fix ur mentality lmao

  • keshancs keshancs (@keshancs) reported

    @playnewworld Fix transfer lmao

  • 0pinionperson opinion person (@0pinionperson) reported

    @playnewworld When are you going to fix Outpost Rush? How can you have released this game and then disabled the only consistent PvP endgame for well over a week now? At least give us an update on it.

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