New World

New World Outage Map

The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

New World users affected:

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
‘Ewa Beach, HI 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • pyxthon Pyxthon (@pyxthon) reported

    @playnewworld @PlaynewworldDE Two Keys revoked from the Publishers! Both of them official buyed on Amazon. Deluxe and Standart for me and my Girlfriend.... Many Players have that Problem! And you have nothing to Say about it? That wasn't well thought out with the Bot Problems!

  • IBleedReality_ Nate (@IBleedReality_) reported

    @TigunPlays @crackerjack854 @playnewworld Cause it’s broken lol. LS gonna get a nerf 100%. Basically like playing the game on easy mode. I’ve even considered using it in the meantime while it’s so op.

  • drasham Drasham (@drasham) reported

    @playnewworld Amazon deactivated a large number of steam codes bought this past weekend, many given away by Twitch streamers including mine, what are you doing to resolve this issue?

  • whitesdie Diego Irons (@whitesdie) reported

    @playnewworld The game continues crashing because "lag detected". And ot's not a connection issue 😡

  • Zershiro Zershiro (@Zershiro) reported

    @playnewworld - Has server downtime all day yesterday Also them: Oh yeah, It's prime time EU, let's take the servers down again 🙃

  • lethianna1 Zombianna (@lethianna1) reported

    @Tzeriel @playnewworld I still see people having fun with it and people like "...it must be broken like everything in this ****** game" Boring lvling so the xp boosts will save humanity later lmao. Honestly, too polarizing of a game and i wasn't convinced to spend on it despite regretting a bit

  • Timothymoore8g1 YABOIWONKA (@Timothymoore8g1) reported

    @playnewworld please fix the fuckn 55+ portals they arr continuously down grading cities... our companies are constantly repaying for upkeep and its breaking our coffers for **** sakes.

  • david_dearn David dearn (@david_dearn) reported

    @playnewworld Hello @playnewworld Can we get an ETA on when QOL stuff, i understand that bug fixing is very important and i'm very greatful, there is just little thing that QOL updates can really fix and make the game better, love the game in anycase

  • GoobleGaming GoobleGaming (@GoobleGaming) reported

    I am considering a break from @playnewworld. I have limited time due to work and when I am doing quests, I often die and have to run back to a quest objective over and over. The mobs spawn a few seconds after being killed and it gets tedious real quick. This needs a fix imo.

  • austenknepper Knep (@austenknepper) reported

    @playnewworld buggiest end game out of any game I’ve ever played. Can’t grab chests, missions either not working or showing in wrong spot, horrible hit box, laggy servers, enemies duplicating in entire areas or retreating and resetting health after not moving at all. Very sad.

  • AodanTV Aodan (@AodanTV) reported

    Hello @playnewworld, invasions should be PAUSED until you fix level 45-65 portals. That would be the right thing to do. #PlayNewWorld

  • The_Lightor Lightor (@The_Lightor) reported

    @MustangScottyGG @elimeretv @playnewworld So if people just didn't play the game they bought when it came out we wouldn't have a problem. What a corporate boot licker.

  • NapplePC Napple (@NapplePC) reported

    @Claysthetics @playnewworld @playnewworld please fix this, this is a major headache!!

  • darkracer125 darkracer125 (@darkracer125) reported

    @murphdiggs2 @rickyberwick @playnewworld it's fine that you don't understand the problem or have the brain capacity to ever understand it. but let me spell it out for you. IT'S A PROBLEM WITH NEW GRAPHICS CARDS your 960 is too ****** to have a problem

  • savag3calib3r ⚜️⚔️Savag3Calib3r⚔️⚜️ (@savag3calib3r) reported

    @Michael64984290 @playnewworld @amazongames My 3080 has no problems either the problem is it’s been reported constantly since launch that it has bricked not just the EVGA cards which admitted to faulty soldiering but also Gigabyte 3080s. Mine is a MSI 3x ventus 3080 but I’m still not willing to risk it now that I know.

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