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New World

New World Outage Map

The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

New World users affected:

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
‘Ewa Beach, HI 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • cellsty
    Cellsty (@cellsty) reported

    @playnewworld Oh wow it only took 3 weeks to fix the Azoth staff, and abandoning event. Small indie company I see.

  • CSlwimmer
    Caitlyn Lerario (@CSlwimmer) reported

    @Iron_Jade @realblankspace @playnewworld Mine was banned too but ESCAPECYBER on Instagram got me unbanned he’s a pro on unban service

  • AaronmatrixG
    Aaron Garrido (@AaronmatrixG) reported

    @playnewworld Everything alright, but I'd love it if you could list the bugs you are aware of and a roadmap to fix them. Personally, I lost my house at Brightwood not long ago an I still don't know how or if I'll be getting it back and if it'll dissapear again.

  • Voidix01
    Seth Chapman (@Voidix01) reported

    @YoanSuperdad @playnewworld I mean that’s a player created problem

  • rococopuffs
    Jacob Schneider (@rococopuffs) reported

    @playnewworld Has the team been reviewing whether or not the Minimap addons provided on Overwolf are considered against the terms of service? @playnewworld

  • Alpha_Dessire
    AlphaDessire (@Alpha_Dessire) reported

    @CamcoHD @primegaming @playnewworld I had the same problem and I spoke with customer service and they didn’t find a solution so I had to do it by myself, so this is what I did, when I was linking my Amazon acc with the in game button I didn’t finished the setup, so i went back and finished it and it worked. GL

  • Joerosa
    JoeRosa (@Joerosa) reported

    @playnewworld You fixed the tigers but ignored all of the same similar quests in reek water? Fix these quests especially the stacked ghosts in the cave.

  • GhostIyyz
    Ben Farrugiaa (@GhostIyyz) reported

    @VexiusxWoW @playnewworld doing it atm wasn’t beefing with all of you i’m mad becuase as soon as i played this game i’ve had this problem had my pc for 8 months haha shouldn’t be happening this soon i feel that’s all

  • GaLogicXIII
    GaLogic (@GaLogicXIII) reported

    Hey @playnewworld, When are y'all going to fix the War exploit that lets companies win wars in under 4 mins? Marauders on US West Theleme keep wining Wars in under 4 mins every time it starts in the zones they own. #PlayNewWorld

  • Relaxx94
    リラックス (@Relaxx94) reported

    @playnewworld When are you guys gonna fix the great axe reap ability with gravity talent not doing damage bug?

  • Ashborne_
    Ashborne_ (@Ashborne_) reported

    @playnewworld People made characters in other regions because of a previous tweet tou made and if you lock regions as you keep saying people will be forced to either level to 60 again or not play at all. I hope you take this issue seriously and reconsider as it will affect SO many

  • oopsiehodge
    evgene (@oopsiehodge) reported

    @playnewworld so no fix for the issue where if you've salvaged quest items you cant get them back???

  • RealTootired
    Leon (@RealTootired) reported

    @YoanSuperdad @playnewworld I mean it's not the problem of "the lack thereof crafters" the problem is that for example iron. You need iron the entire way up the metal smelting process. It's a 4 iron > 1 ratio to make steel. Then 4 steel > 1 ratio to make starmetal. So forth so forth.

  • RealTootired
    Leon (@RealTootired) reported

    @RageFenrir @playnewworld Because they stated before that more than 1 "Skill" based perk was a glitch. You can have multiple perks, just 1 skill based one.

  • MudsliideTV
    Mudsliide (@MudsliideTV) reported

    @DOUBLEDBIELBY04 @SteelyBee @playnewworld Yeah, PVP is a bit broken, especially with the Wars, but I've had almost 0 issues, and I'm level 60. I think the whole "GAME IS DYING UNLESS SOMETHING HAPPENS" is a bad take. Dude always says everything is dying, he's a doomsayer and just looks for clicks. Not my style.

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