New World

New World Outage Map

The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

New World users affected:

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Nîmes, Occitanie 1
Saintes, Nouvelle-Aquitaine 1
Porth, Wales 1
Aßlar, Hessen 1
Annaberg-Buchholz, Saxony 1
Vagney, ACAL 1
Beckum, NRW 1
Cergy, Île-de-France 1
Sydney, NSW 1
Oldenburg, Lower Saxony 1
Linz, Oberösterreich 1
Bermuda Dunes, CA 1
Pelotas, RS 1
Thornton, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • CornFlakesPC .#CornFlakes (@CornFlakesPC) reported

    @playnewworld release the update! We need the weapon fix

  • WayaSnow WayaSnow (@WayaSnow) reported

    I'm getting a bit frustrated with the storage not pulling up when im crafting or decorating. then i go to relog, being thats the only way to fix it and it says i have 1 min to rejoin.... and less than 30 seconds later i am in a que for over 150 ppl.@playnewworld fix this finally!

  • RaptorRaine Raine (@RaptorRaine) reported

    @playnewworld Step in the right direction but still missing a lot. There’s still 0 solo content, traveling on foot everywhere is still an issue, no new content besides skins. Gearing a fresh 60 requires relying on randoms too much.

  • ManevalNick Nick Maneval (@ManevalNick) reported

    @Ayo_ItzRed @Swizzlerz @playnewworld Yeah, duping and bug issues kept popping up. So some of the temp solutions were to not allow trading for a bit. As for caps, 500 seems low in most games. But in New World, 500 lasts a long time.

  • The_Fuzzy_Felix Whozaka (@The_Fuzzy_Felix) reported

    @playnewworld Where’s the next dupe glitch, I’m getting low in gold

  • L3SS_PT Luís "L3SS" Coelho (@L3SS_PT) reported

    @playnewworld @primegaming And fix lag?

  • redeyeinvestor MikeLou (@redeyeinvestor) reported

    @playnewworld @primegaming The audacity; fix your damn game or at least update us on the status of the next patch before you waste time releasing ****** skins

  • Swizzlerz Michael Borody 🇨🇦🎮 GT:Swizzlerz (@Swizzlerz) reported

    @andin1337 @Ayo_ItzRed @playnewworld hey man if i make my point maybe the marketing team will here my complaints to why I quit. maybe others have similar issues and quit to.

  • Swizzlerz Michael Borody 🇨🇦🎮 GT:Swizzlerz (@Swizzlerz) reported

    @ManevalNick @Ayo_ItzRed @playnewworld The problem was it killed my ability to buy and sell them I have tens of thousands of arrows that I purchased from the market and then I could never sell them in large blocks.

  • GeorgeAlfaG AlfaG (@GeorgeAlfaG) reported

    @BagginsTV @playnewworld Every single NW streamer just abandoned the game and you keep grinding and pushing even when the game keeps with terrible bug and lag issues, and then they let you out like wtf. Amazon being Amazon, I hope they reconsider the decision. We can't even talk about Spanish streamers

  • Lekden123 Lekden (@Lekden123) reported

    @playnewworld I've been trying to complete the Lazarus quest for almost 3 months now and the bug has still not been fixed can you look over the issue as I can't go further through my quests.

  • Wizardhood2003 Wizardhood2003 (@Wizardhood2003) reported

    @playnewworld @primegaming Tell your dev team to fix the system resources used for the mutator dungeons so we don’t have to wait 4 minutes to get in to a lag fest. Oh, and your Laz mutator dungeon is broken in the VERY FIRST ROOM.

  • shytamir Shy Tamir #vƗя𝓽ᵘᗴˢ𝐈𝔤𝐍α𝔩 (@shytamir) reported

    @playnewworld **** gypsum and **** expertise. Your engagement systems are crap and you refuse to fix the actual game play issues. No wonder only 2% are still playing your failure of a game. Can't believe I put in as many hours as I did. Shame on you! Shame!

  • StaggeredSix Mark McKeen (@StaggeredSix) reported

    @jdngr_ @playnewworld Yes. You are unable to move without dodging or using abilities. Regular run/walk is broken. The latest incarnation is that you can only run side to side, not backward or forward lol

  • DerekG1983 Derek G (@DerekG1983) reported

    @playnewworld Should of worked on fixing spoofing and players taking advantage of your money problems. The game died then when all your grinding no longer meant anything. I could of looked past all it’s other faults, but the game died for me there and everyone else in my circle. Too late.

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