New World

New World Outage Map

The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

New World users affected:

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new-world-game Hero Image

New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Nîmes, Occitanie 1
Saintes, Nouvelle-Aquitaine 1
Porth, Wales 1
Aßlar, Hessen 1
Annaberg-Buchholz, Saxony 1
Vagney, ACAL 1
Beckum, NRW 1
Cergy, Île-de-France 1
Sydney, NSW 1
Oldenburg, Lower Saxony 1
Linz, Oberösterreich 1
Bermuda Dunes, CA 1
Pelotas, RS 1
Thornton, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • GiniroRyu Kevin Lupo (@GiniroRyu) reported

    @playnewworld Guys, fix the ******* Proving Something question. I have assisted killed Zane at least 30 times now..and have NOT gotten credit. Seriously...wtf.

  • ewhelmedd OGREwhelmedd (@ewhelmedd) reported

    @playnewworld just waited almost 2 hours in que, no big deal… 15 minutes into playing lag out of the server and now am 1227 in que, so another 3 hour wait to play…. I mean.. cmon

  • NikoLyonz Niko - TTV (@NikoLyonz) reported

    @playnewworld Your game ****** me while I was playing and now im in queue. "Lag Detected" Bullshit

  • dfeusty dfeusty (@dfeusty) reported

    @playnewworld When you gonna fix the queue disconnects??? Been in queue all afternoon, DCed... Back to 1200.....

  • lu2xOnJah Lu🇵🇷 | CW: Star Wars Visions (@lu2xOnJah) reported

    @playnewworld I just got in the game after waiting for an 800 player queue and I get in I'm walking for a couple seconds then recall inn and my game crashes and it tells me I gotta wait in another queue of 900 and I'm just worried if yah don't implement crash protection u will

  • ScuffedSenpai ScuffedSenpai (@ScuffedSenpai) reported

    @playnewworld Very sadge! Amazon own AWS - which is the biggest server cluster in the world, and they said server issues would be fixed by launch 🤬 BUT! It’s not as easy as 123, there’s some tough decisions to be made by amazon rn. Everyone on twitter seems to be a dev, have some patience 🥱

  • Cookiedropz Cookiedropz (@Cookiedropz) reported

    @unbranded86 @playnewworld Def just gotta avoid them streamer servers tbh. I have had zero issues getting in on my server and pretty well balanced faction control atm.

  • gueinevere Christina Marie (@gueinevere) reported

    @playnewworld Can you fix the servers already? forced invasion in EVERY territory simultaneously has completely frozen the Aztlan server. Literally NO ONE can move.

  • razzzori Razzzori (@razzzori) reported

    Yo @playnewworld I'm onto your queuing system. You just lowered the number of the position in the queue for new player login. It's the same queue. LOLOLOL.

  • Derized_ Derized. (@Derized_) reported

    @playnewworld Do you guy's plan to do anything about the AFK people issue? It's probably a bigger issue at least for people already with a character on a server and people never logging off.

  • ziakio Cypher Valentine (@ziakio) reported

    @playnewworld Remove auto run afk exploit like u realized 50% of ppl are using this cuz they know how bad ur ques are, like I haven been able to play since launch. But uk don't increase the cap to fix this whole issue

  • STEVEinSTEW STEVEinSTEW (@STEVEinSTEW) reported

    @DannyBambinoMTG @playnewworld I had no issues in Closed Beta, but haven't even had the Twitch option in my Settings menu since release of the full version.

  • oWhiteops oWhiteops (@oWhiteops) reported

    @St3v3w4it3 @playnewworld And how would that fix the issues with having over 40% of servers with 0 population like they tweeted earlier? People need to spread out.

  • soulidarksoul Souli the Dragon #Unleashthedragon (@soulidarksoul) reported

    @playnewworld When the twitch drops will be delivered? Also, there is some issues with creating a message of the day in the companies.

  • mystvb Myst 🇲🇦 (@mystvb) reported

    @playnewworld Can you fix the game freezing sometimes?

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