New World

New World Outage Map

The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

New World users affected:

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • TekoMine Mathew Mckeown (@TekoMine) reported

    @playnewworld Leading to the same issue as before, joining servers just to find no one speaking your language, German speakers will know to join the GER coded servers to speak with people in their language English speakers still just have to guess what server will have mostly English speakers

  • Daiin9 Aleksandar K (@Daiin9) reported

    @playnewworld I know it's not official, however I was told by the staff at @Boosteroid_main that the game will be available to play in their service. Was just wondering if this is something I can face a penalty for? Thank you.

  • RealJordanFlys Jordan Giangiulio (@RealJordanFlys) reported

    @playnewworld Are we going to be able to pre-download so we can sign in as soon as the servers go live?

  • Wordanjebber Jordan 👹 (@Wordanjebber) reported

    @Kidkidd92 @playnewworld Yeah I get that. Like I said I’m just giving people a way to do it in case they don’t do anything about the issue.

  • magnolia3169 Magnolia🌺✍ (@magnolia3169) reported

    @AstronsNFT @playnewworld I play solo...I didn't put in all that many hours because I got frustrated. I never managed to get to either of those. I realize this is no issue for most players...although I've heard lots of folks using current travel successfully also beg for mounts.

  • Kaydin910 Kaydin910 (@Kaydin910) reported

    @playnewworld server list more than 24 hours before release? I keep on asking, and will keep on asking until I get a reply. This shouldnt be too hard of an issue for even the media team to touch base with the devs and get an answer... Yall are def too out of touch...

  • Vaeroth Dan (@Vaeroth) reported

    @TheMadRambo @playnewworld lol Twitter is not keeping up with everything going on. It's telling me I had only 2 responses on to reply. lol Silly Twitter. I'll check this out when not working too. >.>

  • Bharkan26 𝗕𝗛𝗔𝗥𝗞𝗔𝗡 (@Bharkan26) reported

    @playnewworld @iluminatethesky Kinda me. I’m excited to dig into a new mmo. It have some problems and things that needs to be fixed, sure. But I’m really excited still!

  • Gackalicious Gack NSDW (@Gackalicious) reported

    @playnewworld I am having trouble finding the New world discord can I get a link please.

  • BUnzaga Bunzaga (@BUnzaga) reported

    @playnewworld How can I report an issue I discovered from open beta? It is relating to how the int and focus gems all give the same amount of elemental damage, while reducing the base damage as the tiers go up. So essentially, the tier 2 gems are more powerful than the tier 5.

  • TheBardess Tessa (@TheBardess) reported

    @playnewworld Please fix war scheduling. Defenders are just gonna go for off hours in their region.

  • RabidGG_ Josh Alan (@RabidGG_) reported

    @supertesla19 @playnewworld Then create a proper attack and don't use a completely unrelated issue isolated to EVGA cards with bad soldering. You just look like a fool. Hate amazon all you want, but your argument is flawed from it's core.

  • EntityGrey Grey. (@EntityGrey) reported

    @CryptoAnon6 @Kidkidd92 @playnewworld Yeah, a lot of people can't, it'd be an easy fix to just have people choose where they want to spawn

  • TAW_Odoq Odoq (@TAW_Odoq) reported

    @joaovbelchi @kelticfury @playnewworld they must have already played in the beta, or they wouldnt know that information, so they made up their minds whether or not to buy the game from beta experience... doesnt seem like that big of an issue if they still bought the game...

  • DarthxG DarthxGaming (@DarthxG) reported

    @playnewworld Been patiently waiting for this game... but a server lis, and the random spawns for afriends is also annoying is there anyway we get that tix or has it been fix

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