New World

New World Outage Map

The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

New World users affected:

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Nîmes, Occitanie 1
Saintes, Nouvelle-Aquitaine 1
Porth, Wales 1
Aßlar, Hessen 1
Annaberg-Buchholz, Saxony 1
Vagney, ACAL 1
Beckum, NRW 1
Cergy, Île-de-France 1
Sydney, NSW 1
Oldenburg, Lower Saxony 1
Linz, Oberösterreich 1
Bermuda Dunes, CA 1
Pelotas, RS 1
Thornton, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • NGergens Nick Gergens (@NGergens) reported

    @playnewworld Maybe fix your game before you roll out a double xp. Would be nice to actually be able to do my main story quests.. @playnewworld @amazongames

  • BeauGis13 Beau (@BeauGis13) reported

    @playnewworld Love the new update. Just need to fix the storages not working properly. What changes are you going to implement to keep attribute craft mods available? Faction vendor like Chunks? Paying 250g per Iron Guardsman really kills crafting for lower tier or broke players.

  • GuiilhermeR94 Guilherme Rocha (@GuiilhermeR94) reported

    @playnewworld Waiting the fix of Maelstrom bug with cast skills like Pillar of Fire 🤡

  • FotografiaMatt Lord_hells (@FotografiaMatt) reported

    @playnewworld hello .. well well, when are you going to fix the storage problem?? you have to take out the chests and put them back every time you enter T_T

  • KayRoyal007 Krown (@KayRoyal007) reported

    @hiddenmusings_ @playnewworld @Steam They’ve made some positive changes to the 1-60 questing experience but definitely still needs some work. I hope they focus more questing in the future. In my opinion, it’s one of the biggest issues. I leveled to 60 multiple times in WoW, New World was more tedious.

  • Restodroodopz mikey 😼 (@Restodroodopz) reported

    @playnewworld i don't even know if i can play, last time i tried it threw an error and kicked me out

  • skinntyl Tyler Skinner (@skinntyl) reported

    @playnewworld Can you please fix the storage bug. I don’t want to play if I have to replace my chests every time I log in, thanks.

  • treesisabot J (@treesisabot) reported

    @playnewworld Did you fix depths yet?

  • Dog_Street__ Dog Street (@Dog_Street__) reported

    @primegaming @playnewworld does anyone even play this game anymore. Best to work on the Bot problem then cosmetics there Amazon

  • NGergens Nick Gergens (@NGergens) reported

    @playnewworld Maybe fix your game before you roll out a double xp. Would be nice to actually be able to do my main story quests.. @playnewworld @amazongames

  • RareFortniite RareFortnite (@RareFortniite) reported

    @playnewworld if u want to waste over 1000 hrs of your life this is the game for you. if you like toxic communities and people that avoid getting banned ANDDD play a game where the game devs never fix simple issues and have 1000000 bots run around gold buying and selling, this is the game

  • tyson__davis Tyson (@tyson__davis) reported

    @playnewworld except people are getting 2 day bans for leveling weapons too fast. your customer service is worse than the ingame bots.

  • notDurka Durka (@notDurka) reported

    @playnewworld You enter a brand new dungeon… DONT WORRY HERE ARE ALL YOUR MINING/LOGGING/CRAFTING UPDATES IN THE MIDDLE OF YOUR SCREEN Guys please fix basic stuff before dropping new content.

  • MTW_IT Michael Washington (@MTW_IT) reported

    @playnewworld I came back to the game but the original issues that caused me to leave where still there. Several UI issues where you cannot see Markers from groups. Still stuck on the same part of the story because the story lines are locked behind dungeons where you need a large group.

  • whenifacedeath John Wrevolta and Seven (@whenifacedeath) reported

    @playnewworld I spent it playing a game that should still be in beta. Fix your game.

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