New World

New World Outage Map

The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

New World users affected:

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • remmonn remon (@remmonn) reported

    @P4wnyhof @playnewworld @Fextralife So the reason i want to win a key is because a friend wants to play the game but she has alot of debts, medical problems and mental problems so it would be really nice to get her the game.

  • MarshallNemes1s Ihab Tarrafti (@MarshallNemes1s) reported

    @MonkeyM750 @Damon__lol @playnewworld the laptop with the broken keycaps?

  • harish_madiri harish chandra (@harish_madiri) reported

    @playnewworld @builderboy10001 How are people supposed play with high ping to all the other servers from asia? If there is 1% lag it will disconnect from the server and the player is supposed to wait for half an hour or more to get back in to the server.

  • kronole404 Loading... 🍒!! who want to dance !!🍒 (@kronole404) reported

    @BlakesBoolin @playnewworld Im using an rx5700xt with no issues.

  • Roto_Wizard Evan Tarracciano (@Roto_Wizard) reported

    @playnewworld If I go login now, I might be on by tonight, given how lengthy the queues are.

  • Ruslan12301 Ruslan1230 (@Ruslan12301) reported

    @playnewworld @mm_connerr_rep_timeout fix pls

  • kaizersmoeller Mads G Møller (@kaizersmoeller) reported

    @Jacques10170797 @playnewworld Would not call it a few issues. Eu servers were filled faster than They could make new ones and those servers that were added or low pop didnt refresh right. So They seemed to be low, but when u Tried to get in the server u ended up in 1k+ que.

  • whatthepeanut Dopinghustler (@whatthepeanut) reported

    @playnewworld Fix your queue times, that's a ******* joke. You knew how many people bought it. And always too many request errors.

  • ajtanner12 Adam Tanner (@ajtanner12) reported

    @playnewworld @briixxloveee Sooner rather than later please. It will stop everyone complaining about queue times and most likely fix your problems. #getherdone

  • Lazyyf0x Becky (@Lazyyf0x) reported

    @playnewworld Amenti - waited in queue for 1 hour, 1.2k down to 900... queue had an error, refreshed and I'm now 1.8k... what is being done for EU please? Once again, I will be spending the majority of my day WAITING to play.

  • osrsekaaJ Jake (@osrsekaaJ) reported

    @DoLots1 @playnewworld I shouldn't have to compromise playing with friends because they lack the ability to upgrade servers. Their sales alone should of shown how much attraction it got and what they need to expect serverwise. A Free transfer doesn't fix the main fault here.

  • RyanHoldstock17 Cerberus_Official (@RyanHoldstock17) reported

    @playnewworld I waited 3 hours in a 17 person queue to get to position 1 and get booted out of the queue, tried again and got position 58, fix your queue system

  • GoooRoooGaming TheGoooRooo (@GoooRoooGaming) reported

    @playnewworld stream today delayed until I can’t get internet back. @comcast is having an outage, Wish they were not the only provider in my area because they stink! Always something with crapcast!

  • Nuno1991 Nuno (@Nuno1991) reported

    @playnewworld @amazongames @AMZNGameStudios After 2 hours in queue, I got kicked after receiving error: "Too Many Requests Exception" (EU CENTRAL). Waiting time for Amazon Games live chat: 2 hours. Couldn't this all be avoided?

  • EXspes86 Stephan (@EXspes86) reported

    @playnewworld Thats a Joke. I climbed in the que, then Login Server down and now im back to 2380. ARE U KIDDING ME?

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