New World Outage Map
The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
New World users affected:
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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Alvin
(@MeruaA) reported
@playnewworld I have had the failing to persist bug for the past 12 hours.. i have been unable to play we have had VERY little response from new world can we please get an update about this issue..
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Alexander
(@aiexjaja) reported
@playnewworld Alright I get there are different teams doing different jobs and you cant have designers waiting and not do stuff when the back-end programmers are fixing all the issues. But it feels quite humiliating when the server-transfer bug that stops all your progression and kicks you....
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keshancs
(@keshancs) reported
@Steelcryo @playnewworld And by fix I meant to fix everything that does not allow people to continue playing which should have been tested before the feature release, like they said they would, to ensure it works, but clearly it does not.
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Steelcryo
(@Steelcryo) reported
@keshancs @playnewworld You said "they have time to release cosmetics" as if the art team releasing this would have any bearing on network issues. I'm not here to argue with you dude, all I'm saying is in future tweet more useful information if you want devs to fix something. Not an attack, just advice
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pk
(@forizonofficial) reported
@playnewworld Weird how people think the artists making the outfits are somehow the ones also fixing the code for server issues
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SABER
(@ItsSABER_) reported
@ScorpioAleck @playnewworld Yeah let me go tell the Asset creation and marketing team to go fix the war lag brb
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Steelcryo
(@Steelcryo) reported
@keshancs @playnewworld I agree releasing an unfinished feature is bad, but sometimes bugs happen that you can't find until they go live. That said, something this broken should warrant shutting the service As for things on the store, I highly doubt the art team has much bearing on network data issues
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Lucifuriuz
(@Lucifuriuz) reported
@x_I_A_N_x @playnewworld Having the same issue. After talking to their reps, it is a known issue and is being actively worked on. Hopefully it doesn't keep us out too long :)
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andrés hernández
(@ifuwannabewithm) reported
@playnewworld fix the fcking lag pls...
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keshancs
(@keshancs) reported
@Steelcryo @playnewworld It still makes zero sense, content creation for a broken game? Just wait until everyone gets to play again then release cosmetics... otherwise gth
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Boca
(@BkSavage_718_) reported
@playnewworld Are we gonna get a fix on people losing progress after switching servers? Why haven’t you guys posted anything about this?
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SABER
(@ItsSABER_) reported
@donalron @playnewworld They know, not really a big issue though easily reversible
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Steelcryo
(@Steelcryo) reported
@keshancs @playnewworld Nope, I've not seen any issues with it. Not really looked. Doesn't change my original point either. What if the issue you're having is different to one someone else reports?
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Ssheedy
(@Ssheedy_) reported
@keshancs @playnewworld You know the people who fix bugs and make cosmetics are two different groups right?
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🐝CHEEYUH🐝
(@EclipsingDreams) reported
@playnewworld Please fix the transfer bug, I am unable to do anything without my character being rolled back to where I was at transfer and there has not been an update on the forums in several hours. Character_Persist_Failed has made the game unplayable.
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