New World

New World Outage Map

The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

New World users affected:

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
‘Ewa Beach, HI 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • DominikLaus Dominik Lauš (@DominikLaus) reported

    @playnewworld Can you please try to fix the bug where your game just freezes and you have to close it and you endup in the queue. Temporary fix would be that you atleast keep your spot on the server for 5 minutes. It's so annoying thanks.

  • DrunkPunk999 Putler kaput ! (@DrunkPunk999) reported

    @playnewworld fix mage skill casting problem, when you charge attack over and over after one two times you cant do it its just stops and cant charge it and you forced to do simple fast attack, CANT CHANGE weapon quick too in the the fight, i hear clicking but weapon not changing, so annoying!

  • KriddleKraddle Kriddle (@KriddleKraddle) reported

    I want to keep playing @playnewworld but it's very hard when there are so many issues that could be easily resolved. We now have people arguing and fighting over resource nodes. Specifically the ones that block content for some players. We have a tulip craze going on with ori ore

  • arlu_co ARLU CO (@arlu_co) reported

    @playnewworld Endgame Expedition Stockpiles are still not giving loot based on your watermark. I have 590 watermark but getting 505 items. Zero reason to run genesis or laz unless this problem is fixed.

  • aaronndub Aaronn wilson (@aaronndub) reported

    @playnewworld do better yeah you have us extra passed the time, but no warning banner. Was literal clicking a quest object after fighting of like 10 things in your broken as circus of an aggro bubble, then... Disconnect.

  • TrueNorthMoose_ Moose 🇨🇦 (@TrueNorthMoose_) reported

    @c_h_e_m @mxxroman @playnewworld Why are you bitching at game companies exactly. If a car has a defect (New World has a big) they go ahead and do their best to fix and solve the problem so it doesn’t happen again

  • Bear_Pixels BearH2o (@Bear_Pixels) reported

    @LarsCanGame @OnMyPing1 @playnewworld He means the whole game will need to be redone because of the client-side issues.

  • hieronymuski Jeroen (@hieronymuski) reported

    @mxxroman @playnewworld So much Copium. The shipped a broken product and dob’t have any haste with fixing the issues. Bug happen, mayor exploits do not

  • sukankuluttaja Jani Koivunen (@sukankuluttaja) reported

    @playnewworld Musket aiming is broken. 50% bullets go trough enemy without doing damage. Howcome cant change crosshair. it really bad right now.

  • clockcycle Clockcycle (@clockcycle) reported

    @Fellblade40k @Ativekk @playnewworld Steam was having issues.

  • Spacemantimmeh Some Feller Named Tim (@Spacemantimmeh) reported

    @playnewworld Nice, big W, next question from me though is yo what up with the Twitch's Spotlight thing?? @TwitchSupport @Twitch You guys doing anything with this still.. is it a bug on twitchs end or new worlds? thought that'd be an easy fix since its been broken since the first closed beta

  • OnepegMG Onepeg (@OnepegMG) reported

    @SpicyEntmt @playnewworld Get rid of gravity for now. That’s the problem. Trust

  • c_h_e_m Chem (@c_h_e_m) reported

    @Pillow_Power18 @playnewworld Yep.. had the exact same problem. Good thing is that it's not a late game armor, but more a 500 gear score one.. but still.. It suxx a bit.

  • Trasheye Trasheye (@Trasheye) reported

    @playnewworld still no /say and still no firestaff fix :3

  • WhatsAPaladin Spoony One (@WhatsAPaladin) reported

    @playnewworld Any chance you can fix the bug a few of us are having right after we get the Tier 5 staff? Npc isnt giving us the quest right after.

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