New World

New World Outage Map

The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

New World users affected:

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
‘Ewa Beach, HI 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • Cold96_ Cold_G (@Cold96_) reported

    @Dan48932540 @playnewworld Its still naive tho to think 4 more weeks is gonna fix everything. And very likely some of the changes they make now can cause new and unexpected bugs if they dont get tested. That again will cause new push backs and delays.

  • BandidoBiscuito Billy (@BandidoBiscuito) reported

    @playnewworld Rather this than a rushed broken game which seems to be standard nowadays and weirdly accepted. This is how to do it @playnewworld kudos to the team.

  • ShinyKrug Luuk (@ShinyKrug) reported

    @FncRagon @playnewworld True but thats not my point the fact that they didnt take into account that the may need more time to fix those thing after a beta and instead set the release 3 weeks after

  • SteinDerMann hiding in my thoughts (@SteinDerMann) reported

    @W1ckedS1 @playnewworld Can some people read? They just want to polish and fix bugs in the game. They want the some problems gone by the time the game releases. 4 weeks is fine because more delay wouldve gotten to much backlash. 1 month is a lot of time when you have tons of devs.

  • Dan48932540 Dan (@Dan48932540) reported

    @Cold96_ @playnewworld Look at a company that does the opposite of the fix it later ideal. FF14 patches come out they WORK. If there was a bug it is not game destroying and it never happens again. Stormblood quest locked people out guess what they added instances to populated zones every expansion now.

  • gameboyfro Gameboyfro (@gameboyfro) reported

    @playnewworld Lag detected

  • SteinDerMann hiding in my thoughts (@SteinDerMann) reported

    @TehBrownie @PaulRizzo504 @playnewworld They said polish the game and fix bugs... wich is perfectly possible. They just dont want it to be to buggy on release while not having to push the release date to far back. Also most vacations can be changed and its not the studios responsibility.

  • FowlPlay_Twitch Fowl_Play (Charlie) (@FowlPlay_Twitch) reported

    @allan_law7 @playnewworld I think they need to fix this by making it so that it requires less damage to count as killing them for your quest rather than upping the spawns. Otherwise people can spam them for xp farming and loot at higher levels

  • Somerandompira1 Somerandompirate (@Somerandompira1) reported

    @CometIndustries @DJ_DJ @playnewworld Not to mention player retention issues probably these same cry babies would be moaning about there bugged quest etc. In a week demanding refunds lol

  • Dan48932540 Dan (@Dan48932540) reported

    @Cold96_ @playnewworld I never said 4 more weeks would fix it. I never claimed that it will work out. I said that the ideal of fix it later breaks games down and their communities. People dont want to get off work and come home to a new patch and weeks for it to get fixed.

  • ShibbyShane84 Shibby (@ShibbyShane84) reported

    @ZepGup @playnewworld No bad idea there compadre. Why open a beta that was meant for them to find things to fix. Give them time to work on it and make it fun to play. Im the janitor for the company. Trust me they care about the consumer

  • alelo Alelo 🏍️👌 (@alelo) reported

    @playnewworld if that means stuff like crash (and then no login becaus eof crash on login) after getting to first city and other similar stuff is getting fixed, i am ok with it

  • milan_nemes Milan Nemes (@milan_nemes) reported

    @JustinStacy91 @playnewworld if you take work off for a game release IN GENERAL and especially AFTER cyberpunk 2077, you have serious problems.

  • L1NSEED L1NSEED (@L1NSEED) reported

    @playnewworld Fix the Combat! People have already covered the ins and outs of what's fundamentally wrong with the lacklustre combat. Sword and shield is by far the worst combat in any MMO I've played. If anything should be focused on. It's this! The rest can be fixed in post as they say

  • shenanigainz Shenanigainz (@shenanigainz) reported

    @SteinDerMann @W1ckedS1 @playnewworld If you think 1 extra month is actually going to change things, I got bad news for you. They've delayed this game since early 2020. Let's stop pretending this one extra month is the problem

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