New World

New World Outage Map

The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

New World users affected:

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new-world-game Hero Image

New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
‘Ewa Beach, HI 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • ConservativeRK David (@ConservativeRK) reported

    @playnewworld Congratulations on yet another step towards removing healers as a class from the game. I have zero interest in mixing playstyles. I hope the PVP players get exactly what they deserve - a crash and burn for New World. Trying to apply PUBG-like combat to an MMORPG doesn't work.

  • AurelioSdeC Aurélio S. de C. (@AurelioSdeC) reported

    @mmk1304 @playnewworld That and sound issues made me quit the game.

  • OldManOnaPorch Dror Av (@OldManOnaPorch) reported

    @playnewworld Bifrost keeps crashing, fix it, first queues now never ending crashes

  • HuskerTheHutt Husker (@HuskerTheHutt) reported

    @playnewworld Hey stupid ********* maybe get off your lazy *** and either fix the ****** game or refund us. For **** sake we going on 20 days you haven't fixed the faction time switch bug. #shittyamazondevsstrikeagain

  • Hipky_Tweets Hipky (@Hipky_Tweets) reported

    @playnewworld apart from a few teething problems, I've not had much gripe with the game, and mostly enjoying it. But when you just decide to do 'maintenance' with no in-game warning, then that really annoys me. Especially when you're killing a boss! You can cut that out now

  • jorunnd Valros (@jorunnd) reported

    @playnewworld Today i am extremely happy i did not buy this game :) With all the changes and issues this patch has makes me think that there developers don´t know how to do there jobs ;)

  • iTz_Huntur iTz_Huntur (@iTz_Huntur) reported

    |￣￣￣￣￣￣￣￣￣￣￣￣￣￣￣￣| Fix your chat bugs @playnewworld |____＿＿＿＿＿ ＿＿＿＿＿＿＿＿＿| \ (•◡•) / \ / —— L L

  • Savag3Gam1ng SAVAG3-GAM1NG (@Savag3Gam1ng) reported

    @playnewworld Have they fixed the server lag on outpost / wars already ? I don’t think anyone cares what streamers are plying this game just want news on updates

  • itsHandsie Handsie (@itsHandsie) reported

    @playnewworld yo whats with the orun server down time?

  • TheJcwolves Jcwolves (@TheJcwolves) reported

    @playnewworld Duguang server (US EAST) just jumped about a month and a half forward and the wars are all ongoing and wiped. **** is downgraded. It says today is Dec 31. PLEASE FIX.

  • thirdcoastbobby yolo (@thirdcoastbobby) reported

    @playnewworld tell the boss to fix the game before adding stuff and to merge servers and give out 1 more free round of server transfer tokens...tokens that work please

  • forbiddenVII forbiddensevengaming (@forbiddenVII) reported

    @playnewworld Fix mage or this game is done also the 20% hp to ice pylon was trash fix that tree its even weaker then the nerfs

  • SAFX72 SAFX7 (@SAFX72) reported

    @playnewworld When are you going to fix the automated ban system? and Unban the people who were targeted by malicious mass reports? What an embarrassment of a gaming company.

  • Kyakarot kyakarot (@Kyakarot) reported

    @playnewworld Here's an idea ,just change the name to "NEW BUG" from NEW WORLD ,because it seems this is the format for this game every update every fix leads to a new bug.

  • Og_swole_nasty OG_Swole_Nasty Gaming (@Og_swole_nasty) reported

    @playnewworld Day 53 and my ticket has yet to be fixed/ resolved or looked into… this is the 14th customer service rep I’ve talked to..

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