New World

New World Outage Map

The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

New World users affected:

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
‘Ewa Beach, HI 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • Manuxlow Manu.88 (@Manuxlow) reported

    @playnewworld Horrible service compared to other mmo.. Just todas when i could play all day because i Gad FREE

  • briathus B Я I A T H U S (@briathus) reported

    @lollocalda00 @Var1ousGaming @playnewworld Nah! It's a company dude... Amazon bad management is the problem here, not devs... They sell a product globally and don't offer global support. They should have people across the globe as any company in this situation does

  • twahlHD twahly (@twahlHD) reported

    @playnewworld Y’all couldn’t even fix war UI, tooltip UI, not being able to Manually move war que, speed skating when overweight, being too far from a dungeon to start when we are all in front of it? But it took 6 hours to make sure Timmy could stay logged into Asmongolds server? Y’all a joke

  • 1mDuper Rasmus Henriksson (@1mDuper) reported

    @MIGHTYR4IDER @playnewworld Bad exp/ hour. Loot is the same, nothing good but a focus rapier and focus musket. I dont see the issue.

  • Kryptik_D KryptikDistortion (@Kryptik_D) reported

    @playnewworld Imagine complaining at developers to fix a game and when they do take the game down for maintenance you still complain. It's laughable for sure.

  • BagelBackpack Marc (@BagelBackpack) reported

    @playnewworld So I can’t play today bc servers only open by the time I’m done with work and then queue takes too long Assuming log in servers don’t crash

  • DookiesXL Dookies XL (@DookiesXL) reported

    @AllscTWhite @playnewworld probably fixing server related issue that isn't in the patch notes.. or maybe its cuz of the "groundwork" for server transfer lmao

  • mekaci1989 aykut sırma (@mekaci1989) reported

    @skywalkergz @playnewworld I played many mmorpgs in EU servers from Turkey and my ping ms is generally around 45-65 ms. However, in New World my connection is not goo that I get very high latency - ping - ms for no reason while New World uses lots of cpu and gpu too. Our server is lagging most of the time.

  • dearie_sam Sam Dearie (@dearie_sam) reported

    @playnewworld It's 2am now and l waited so long to join the game. Now l have to go to bed disappointed :/. What seems to be the issue?

  • 0pinionperson opinion person (@0pinionperson) reported

    @playnewworld No word about expedition lag?

  • Manuxlow Manu.88 (@Manuxlow) reported

    @playnewworld Horrible service compared ti orbes mmo.. Just todas when i could play all day because i Gad FREE…

  • stribbe92 Stribbe92 (@stribbe92) reported

    @playnewworld sorry but i need to wait round about 2-3h each day to login after work cause of the queue and now i need to weit 2h to wait 2-3h in queue so not play a single minute until i need to go to sleep for next days work ? maybe u shoulkd start maintance during night and not afternoon!

  • Levi27356177 Levi (@Levi27356177) reported

    @playnewworld I wonder if they will fix the mistake that after leaving the dungeon the compass does not show animals and plants

  • JohnPaulBap Malice (@JohnPaulBap) reported

    @playnewworld It could help with the process refinement and lead to each subsequent regional update being faster. It could also reveal post-patch problems for the regions that come back up while maintenance is going on in a different region, but that part would kinda be a headache. (2/2)

  • Dismayxz Sellblade (@Dismayxz) reported

    @PustanSerban @Neoopets @playnewworld Quick, throw dollar bills at the thing, that'll fix it! GENIUS! Software engineering 101, read it. **** happens. Get used to it.

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