New World

New World Outage Map

The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

New World users affected:

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new-world-game Hero Image

New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
‘Ewa Beach, HI 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • OnePiec3love One Piece (@OnePiec3love) reported

    @RobertRutkowsk2 @playnewworld i don't have friends and i don't have such a problems

  • UNbrk3n Javier Rodriguez (@UNbrk3n) reported

    @playnewworld @AMZNGameStudios fix your damn game!! There’s so many complaints on a game that just came out! They’re simple fixes too… #NewWorldMMO

  • AndreasBlank17 Andreas Blank (@AndreasBlank17) reported

    @playnewworld We love your game and your fan base, many players, beg for reintroducing stagger; since the alpha forums. Please listen. NW had immersive combat; please return it. My girl and me bought ourselves a pc after seeing your dev diary (call to arms; now it really feels broken 🌻😌🙏

  • kiill_joytv KIILL (@kiill_joytv) reported

    @shroud @playnewworld I feel they need to reduce the size of wars to combat the lag (for now). Something like 30 v 30.

  • FracGuy Ayrton Fracaro (@FracGuy) reported

    @playnewworld Your game is going to die really fast if you dont fix the game breaking glitches and bugs such as invincibility lag in wars, staff tier 5 not working, windowed mode screen shake invincibility and several others. Stop wasting time fixing "screen shake while peting".

  • moto_orr Tristan orr (@moto_orr) reported

    @MessiHaHXD @playnewworld Pretty sure given their resources and project planning back ground I bet you I could managed the situation better. I would just close the servers down for the day if needed. Better letting people get on with their life instead of hanging on for something that isn't going to come

  • BigSlyTV BigSly (@BigSlyTV) reported

    Does anyone else have an issue sticking to one build in @playnewworld

  • Darkholdx Darkhold (@Darkholdx) reported

    @playnewworld You know I never had the pylon glitch until you fixed it. Now it happens a dozen times a session and require a full restart to fix. Please return it to it's unfixed state.

  • Kolvicht Kolvy (@Kolvicht) reported

    @MartinValdezMP4 @playnewworld Sounds like a you problem. Nobody in my company or friend group has this issue.

  • symesy8 Nathaniel Symes (@symesy8) reported

    @kiill_joytv @shroud @playnewworld Agree, could do 3 matches of 20v20 simultaneously. Lag is pretty bad in the wars I've been in..

  • HeyItsMike124 Mike (@HeyItsMike124) reported

    @playnewworld Please do either 1 of 2 things in the next patch. Either nerf the Well Guardian or make it repeatable. This is going to be a major issue in the future. It won’t be a problem if you expect the game to be relevant for only 2 months though…

  • rusticabig1 rusticabig1 (@rusticabig1) reported

    @shroud @playnewworld Mass reporting players abusers ,invis exploit, outpost rush , pvp lag, hit reg, stuck in loading before war invasion, t5 portals. Almost like all the endgame content is unfinished..

  • HayzStreams 𝙃𝙖𝙮𝙯 (@HayzStreams) reported

    @OnepegMG @REDM1ST1NTHEA1R @playnewworld When was the stealth change? We had 3 Wars yesterday and they were all the same lag fest

  • MrJamock Jamie Potter (@MrJamock) reported

    @CdubFromMI @playnewworld Sorry but that's your issue not new world you choose a different server from your friends so its your fault your 200 hours without them

  • KraitasGamer Kraitas (@KraitasGamer) reported

    @ReileaBDO @playnewworld Do be careful with New World. I don't know if it's been fixed, but a lot of problems have arised with people's video cards breaking because of it. Mainly rtx 3000 series and some 2080s. Just looking out for yah!!!

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