New World

New World Outage Map

The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

New World users affected:

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • Jd0t_games JDot (@Jd0t_games) reported

    @playnewworld @AMZNGameStudios imagine being ******* amazon , and having your **** servers be the main probelem with your game. Qued for 1 hour just to have a queue crash and get sent back to 2k. Lol. By the time this is playable the hype will be dead. #PlayNewWorld #newworldmmo

  • TheMechanicTV TheMechanic (@TheMechanicTV) reported

    @playnewworld any plans to fix the commection error?? Just sat through my queue to join, got the error and now i get to do it all over again.... 😡😡

  • _tabarnak vitu 👹 (@_tabarnak) reported

    @playnewworld we don't need new servers, we need that you fix the dungeon and the imortal bug

  • CauT1oN Chris (@CauT1oN) reported

    @Diamattiss @playnewworld I just did a few minutes ago, just said lag detected and kicked me

  • volhov_velez Volhov Velez (@volhov_velez) reported

    @playnewworld The amount of words is not the issue. It’s the player cap.

  • toxely Toxely (commissions open) (@toxely) reported

    @playnewworld where are my marks of fortune? I got the edition with the 25k coins and they haven't shown up. Can't find anything about this issue

  • KevindeAquino_ #Kevin (@KevindeAquino_) reported

    @playnewworld @playnewworld yo how can I get help with an in game issue!? My stuff disappeared! And no, I didn’t drop it

  • W__strife David Pineda (@W__strife) reported

    @playnewworld imagine to wait in aeaea server for 1h30 and then get a log in error…. 1000k queue **** this

  • giftzwergg gifty (@giftzwergg) reported

    @Faders_ @playnewworld Its not even that bad wait until you get a connection error or a failed queue message and you Need to wait all over again

  • EricRissler Eric Rissler (@EricRissler) reported

    @playnewworld Nothing like logging in and getting DC within 5mins. Then having to wait 4 more hours to login wtf. On Server Camelot. 3rd time this is happening.

  • LimitZ_US Ian Shalk (@LimitZ_US) reported

    @playnewworld FIX YOUR QUE TIMES U DELAYED 3 TIMES

  • Ron0x Ron0x (@Ron0x) reported

    @babayugah @IGN @playnewworld If you get the network error message. Don't press the OK button. Click on the cross on the topright of the message and wait (so don't press play). If you pressed the cross and wait you will continue in the queue.

  • Ky_Million Ky_Million (@Ky_Million) reported

    @Scale_Uno @playnewworld It sounds like a lot till you see the % multiplier- honestly like 1-25 in levels and 1-60/70 in professions is what 25-30 and 60/70-80 feels like- now that’s not a problem if you just play to have fun, but for ppl racing OOF (which is WHY I changed up my plans/style)

  • MaliceInternal InternalMalice (@MaliceInternal) reported

    @playnewworld fix your game pls. Just got kicked befrom a massive crash during one of the first wars, and now I gotta wait through 2k people again to get back in. Those who got kicked should have been allowed to reconnect back instead of getting kicked.

  • joeymatts5 Joey (@joeymatts5) reported

    @playnewworld I waited 13 hours yesterday in queue to get error coded then 5 hours today fix ur **** or give me a refund

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