New World Outage Map
The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
New World users affected:
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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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R. S.
(@rsvirus) reported
@playnewworld Been waiting in an 1100+ queue only to get an "unable to login to service" after it ends after over 5 hours. Now I'm back to an 1800 queue. My character shows level 1 also which all my progress earlier is now gone. what a waste!
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Unclear_NZ
(@Unclear_Ryudo) reported
@playnewworld I can’t spawn in the game. Is there anything that can be done to fix that? I don’t even get a join queue prompt.
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Teacher João 100% Vacinado
(@teacherplimaxz) reported
@playnewworld ****** fix the queue problem goddammit Amazon has the biggest freaking server hosting netflix and other **** and yet you can't ****** get it right with the game ffs
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Cypher Valentine
(@ziakio) reported
@playnewworld No one asked for a server transfer, they asked to play a game they paid for, defend it like a shill but that's u, I didn't pay to wait 7 hour just to play 45min and then freeze or disconnect. Adding more doesn't fix anything. If u can add more servers u can increase the damn cap
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dawson
(@sleeperrtv) reported
@playnewworld Please fix the completed faction PvE missions bug in Windsward. Literally cant progress in the story when i cant turn in my completed missions.
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Banzai Badger 💚
(@Bonzai_Badger) reported
@playnewworld Even on the lowest population server, the server is lagging way too much.
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Jon Snaw
(@JonSnaw_1) reported
@oWhiteops @QTFurrylolxd @playnewworld Let me explain to you how it works. Servers can handle X load. The devs knows months prior what the pre-order numbers look like and how strong the servers need to be. They neglected to provide adequate servers in full knowledge of how many people were gonna login.
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armando
(@wsxaca) reported
@playnewworld why DE have 24 servers and spain only 3!!!! and all day with queue of 10k peoples its stupid this distribution system!! fix it!!!!
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wakkytabbaky
(@wakkytabbaky) reported
@hunterISgaming @playnewworld honestly they just need to restart the servers every 6 hours till they fix this problem. this removes all afkers / macroers keeping themselves logged in. or better yet one small update and restart adding a you must click this randomly placed box with a tick every 3 hours
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Zerkky
(@Zerkkys) reported
@jat0rz @r3mxd @playnewworld What time were you playing? I was playing 2 different times, were able to play on Valhalla and a different server (forgot name) with 0 issues
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Checkmate Guild
(@CheckmateGuild) reported
@playnewworld hey guys any chance of a restart or a mention of the Annwyn issues?
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Mattyv17
(@Mattyv171) reported
@playnewworld Laun h was horroble. Al EU servers were shutdown an hour after launch. 2 betas for the servers to be the same. Don't be like blizzard, actually fix your seevers its not hard to make them bigger
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Caden House
(@CadenHouse) reported
@VikingMachine @playnewworld Yeah. That's the point of a free transfer my guy. You can get in right now on a lower pop server, make your character, enjoy the game, after the surge transfer to where you want to play. Pretty good solution to the problem. I did that and I was playing in like 10 mins.
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Sandy Adam
(@SandyAdam) reported
@ManiacalV @playnewworld @Steam Steam policy 2 hours of play isn't it? It takes longer than that just to login.
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xJAMTASTICx
(@xJamtasticxtv) reported
@playnewworld oh and I don't know if this is a known bug or not. But there is a glitch where players AI and other things will be invisible to the player.
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