New World

New World Outage Map

The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

New World users affected:

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new-world-game Hero Image

New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • rockmonster685 GreyBeard71_TTV (@rockmonster685) reported

    @playnewworld I’ve stopped playing because you can’t fix your game.

  • AlhashemiMoha Sayed Mohammad Hasan (@AlhashemiMoha) reported

    @playnewworld Why not just keep the server shutdown, fix everything then bring it back online.

  • AbujyadK abujyad - KSA (@AbujyadK) reported

    @playnewworld The time for patience is over. If developers and programmers are not able to solve a problem like this, invest your money in developers who can deal with problems. You do not know what the coming days hold for you, will you be like this?

  • Dragonlord_Brad Brad Bushard (@Dragonlord_Brad) reported

    @playnewworld Any update On when Na will get Coin compensation? and has the issues been resolved with compensation so Na will not have the same issues as Eu servers have?

  • TheyCallMeJuzou JUZOU (@TheyCallMeJuzou) reported

    @ThePatrickBynum @playnewworld You simply have no clue what you are talking about. What are basically saying is that developers cant make errors. And expecting 100 thousands of lines of codes to be flawless is just insane. Dumb comparison.

  • solidnano Alejandro (@solidnano) reported

    @JacotaLukjo @me_moms_spaghet @playnewworld You have to be short-sighted to deduce from my comment that I am an "expert programmer who ... etc", I have only commented that this error should not occur in a company of hundreds of thousands of dollars ...

  • Sausages68 🏴󠁧󠁢󠁳󠁣󠁴󠁿Adam Cochrane🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Sausages68) reported

    @playnewworld Time to take game down for couple days and fix this game, the every day fixes is a joke. Do it properly plz

  • minofwarhammer Ministry of Warhammer (@minofwarhammer) reported

    @BulletGoof @playnewworld Well the idiots gave players 300k in compensation, guess what the players did with 300k? Spunked it all and now they don’t know how to fix it.

  • rawrkek mm ddd (@rawrkek) reported

    @Byheer @playnewworld Yea we cant expect too much from a small indie company like Amazon. These aren't little small things. These are major issues, which is literally causing them to bring down all the EU servers for many hours every other day.

  • Bu_Tameem AngryTweet (@Bu_Tameem) reported

    @playnewworld Seriously guys get your sh!t together...im this close into dumping the game...u better fix the furniture since your down most of the day.

  • CJ_Carnage CJ Carnage (@CJ_Carnage) reported

    @playnewworld Wow. EU Servers down for 5 hours with the last update from you guys 4 hours ago?

  • israkuervo24 Israkuervo24i (@israkuervo24) reported

    @Imagina79982216 @playnewworld It is not fair that I have to lose level and equipment that I had recently, it costs a lot to get it, every maintenance there is a problem, I am sick of having to go through the same problem millions of times, and surely you will not have copies of the previous day

  • TheyCallMeJuzou JUZOU (@TheyCallMeJuzou) reported

    @ThePatrickBynum @playnewworld You simply have no clue what you are talking about. What you are basically saying is that developers cant make errors. And expecting 100 thousands of lines of codes to be flawless is just insane. Dumb comparison.

  • xxWolvesxxo Wolfie (@xxWolvesxxo) reported

    @playnewworld Honestly don't get why people complain that a game has went down for a little so they can fix a issue ad least they are fixing it and not just leaving problems in the game honestly don't get it me

  • DrunkPunk999 Putler kaput ! (@DrunkPunk999) reported

    @playnewworld EU servers sucks im on Harminia, lag spikes every day in evenings and weekends are 500ms +- like all the time, i can play only nightime or morning normally, HIRE SOMEONE ELSE AND BRING BETTER SERVERS !

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