New World

New World Outage Map

The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

New World users affected:

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • Diva9441 Diva944 (@Diva9441) reported

    @playnewworld Fix it! Queue 700!! Really?

  • Troye_______ Troye (@Troye_______) reported

    @playnewworld Adding worlds does not fix the problem. Server cap is 2k and you let how many sign up for server?

  • Lakez_ Lakez (@Lakez_) reported

    @playnewworld your live chat doesn’t even work correctly so people can get help from support. Queue times no trouble ticket methods. What are you doing to fix any of it?

  • teagarei th (@teagarei) reported

    @playnewworld @geeksharp fix bugs on dungeon!!! server taparloka

  • xxSerenadex A4 xSerenade 💪🏼 (@xxSerenadex) reported

    Just here to ***** on Twitter @playnewworld . It's tons of fun getting home from work then getting stuck in a 2 hour queue to play your game. It's even more fun when I get out of queue with an error code and it becomes a 5 hour queue.

  • KostyaSila Kostya Sila (@KostyaSila) reported

    @DOPESTSOLDIER @playnewworld Interesting, I got this error having gone from 1600->500 and it put me back at a new queue of 1700. Got to 1400 and it did it again and put me at 1850. Oh well.

  • Cerabis205 Cerabis (@Cerabis205) reported

    @playnewworld WTF ARE YOUR SERVERS?! IM AT 98 IN QUEUE AND I GET RESET TO 700 AFTER IT FAILS TO COMMUNICATE. FIX YOUR **** HOLY ****

  • Snido757 Snido (@Snido757) reported

    @Chadesh @playnewworld Don't play them for a problem @playnewworld caused.

  • PsyPrimate Psychedelic_Primate (@PsyPrimate) reported

    @amazongames @playnewworld HOW can you have 0 crash prio? Absolutely absurd

  • MunizKenneth Kenshii (@MunizKenneth) reported

    @playnewworld any update on the lag detected bug?

  • scottxxv1 scottxxv (@scottxxv1) reported

    can we please fix this issue of getting a disconnection error after waiting in a que for 3 hours. I like many others don't have the time it would take to re-enter into the que for an additional 3 hours or more. please please help us out ... @playnewworld

  • Comedy_112 Comedy112 (@Comedy_112) reported

    @playnewworld how about you fix the bus in the game that were meant to be fixed after the betas?

  • Funkmaster_Will William Rosales (@Funkmaster_Will) reported

    @playnewworld is anyone having issues linking steam account to new world for twitch drops? I click link account, it shows my profile I click sign in and nothing happens.

  • JonSnaw_1 Jon Snaw (@JonSnaw_1) reported

    @Adman43536 @giftzwergg @playnewworld Alright you guys win lol. I got a connection error at approx queue 130 and got fed up with it. Im starting a character on one of the fresh worlds that isnt as populated. I stand in shame lol.

  • NotViglio Liam Vigliotti (@NotViglio) reported

    @playnewworld Why not instead of “addressing” this issue you just solve all que related issues by increasing server size and offering free transfers

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