New World

New World Outage Map

The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

New World users affected:

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • lystopianne anne-sophie 🎮 (@lystopianne) reported

    I just logged into @playnewworld just to find out crafting isn't working anymore, everything's broken, wow what a patch

  • Lifelessgaming Lif3l3ss (@Lifelessgaming) reported

    @playnewworld All 20k players lol. And according to most peoples responses and forum posts. Looks like you did the typical of adding more problems after the bug fixes lol. Just shut it down try and attempt a ff14 comeback and fix your broken game engine.

  • Activisionisaj1 Activisionisajoke (@Activisionisaj1) reported

    @playnewworld Just when I started actually have fun, lag detected and dropped.... Lol absolutely embarrassing game. Y'all should be ashamed, we should get our money back too

  • CochraneAdam Adam cochrane (@CochraneAdam) reported

    @nick60073501 @playnewworld I've never had an issue

  • MAJ0RGG MAJ0R GG (@MAJ0RGG) reported

    @playnewworld So after the new update crafted GS 600 items have the chance of dropping rare? If this is the case crafting is now broken! I was so upset I logged out last night after rolling this. (595-600 Armorer / Jeweler)

  • MathewKamp Matheus Vicente (@MathewKamp) reported

    @mytrueloveis @playnewworld I have the same problem -.-

  • universemonn UniverseMON (@universemonn) reported

    @playnewworld You know ? you just killed this game today. 1. We tried very hard to doge + hold wepon and doge + put it on again this is very beutiful and smooth But you kill it... 2. Swap wepon issue << not a swaping button it's a select wepon 1 2, 1 2 yes !! And you didn't know that !!!!!

  • MADshadowman MADshadowman (@MADshadowman) reported

    never been so disappointed by a new world update. combat is technically better, but it doesn't matter since i'm lagging and my character is having seizures everytime i fight someone. please fix that, @amazongames @playnewworld #NewWorldMMO #newworld

  • I_R_Foof I R Foof (@I_R_Foof) reported

    @playnewworld you want a QOL fix idea? Change the aptitude level exp requirements to be the same across all skills. Why in the hell does T&S take over 500K to reach aptitude 1? There should be no difference skill to skill. I'm at 12 on mining and haven't even reached 1 on T&S

  • AodanTV Aodan (@AodanTV) reported

    @4ColorCrack @playnewworld Scream was barely touched which is really the bigger issue. Yes CD helped a bit and they corrected a big bug with CDs, but having a Hit-stun ontop of a root, that also applies heal reduction that stacks with other HR, is too much.

  • MADshadowman MADshadowman (@MADshadowman) reported

    @pain_axe @amazongames @playnewworld honestly, i think you should give it a try. things are a lot rougher for me than for other people, since i'm the idiot with the high ping. really good changes this patch, just wish i could experience them without these issues

  • WinOrGoHome7 NoT ToDaY (@WinOrGoHome7) reported

    @playnewworld it would be nice fix crafting station, right now, we only can craft if the game is in "english", if u have another different language selected than english you can not craft, because crafting stations are broken in language terms

  • mytrueloveis Sharlene 🕯 229/240 (@mytrueloveis) reported

    @playnewworld New update with new bugs, thanks. Now I can't use any table craft cause it's instatly crash my game.

  • thetiip Austin Scott Bruner (@thetiip) reported

    @playnewworld You guys literally have 0 idea how to do anything but market a **** game. Every update you guys raise the bar for how **** your updates get. How’s it feel retaining less then 10% of your player base? 👏🏽👏🏽👏🏽 keep holding content back it’s really gonna help you guys fix the damage.

  • MAJ0RGG MAJ0R GG (@MAJ0RGG) reported

    @playnewworld So after the new update crafted GS 600 items have the chance of dropping rare? If this is the case crafting is now broken! I was so upset I logged out last night after rolling this. (595-600 Armorer / Jeweler)

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