New World

New World Outage Map

The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

New World users affected:

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • G5ToxicKing G5 (@G5ToxicKing) reported

    @notDurka @playnewworld Is it stopping you from doing the expedition? If not then what’s the problem?

  • NGergens Nick Gergens (@NGergens) reported

    @playnewworld Maybe fix your game before you roll out a double xp. Would be nice to actually be able to do my main story quests.. @playnewworld @amazongames

  • nicecoreyy corey (@nicecoreyy) reported

    @playnewworld I have seen other comments about this as well and really would like to hear back from someone but I have not received twitch drops since like the first two drops that I claimed and really want to figure out how to fix it. PLEASE

  • lil_squishies Hopp's HOA For Blind Preemies (@lil_squishies) reported from Corpus Christi, Texas

    @nicecoreyy @playnewworld You can fix it by moving on. Too many moving parts. Buy cosmetics or shut the **** up

  • tyson__davis Tyson (@tyson__davis) reported

    @playnewworld except people are getting 2 day bans for leveling weapons too fast. your customer service is worse than the ingame bots.

  • RareFortniite RareFortnite (@RareFortniite) reported

    @playnewworld fix the game. add things that let us have fun not a walking simulator. add things that can be enjoyable. add animals. the game is all about grinding so hard to the point its just boring. after playing for 1 month the game becomes boring af. we need animals thats the first fix.

  • grav3diggaz grav3digga (@grav3diggaz) reported

    @PliyoSan @playnewworld Yeah do that, i have 3 weapon's left to hit 20 :) And please do something about the storage capacity bug. Thanks for the work done so far. I would appreciate a "roadmap like" fix schedule for the gameplay bugs we have from day 1. That's crucial for bringing people back to NW!

  • BeauGis13 Beau (@BeauGis13) reported

    @playnewworld Love the new update. Just need to fix the storages not working properly. What changes are you going to implement to keep attribute craft mods available? Faction vendor like Chunks? Paying 250g per Iron Guardsman really kills crafting for lower tier or broke players.

  • buenvs 𝑠𝑜𝑚𝑖 (@buenvs) reported

    Hello @playnewworld , I filed a ticket to the support but no one helped me with the issue I’m experiencing. My account was hacked ( the in-game account not steam) 2 weeks ago and I already reported that but i still didn’t get any help. Can you please investigate about it?

  • Dog_Street__ Dog Street (@Dog_Street__) reported

    @primegaming @playnewworld does anyone even play this game anymore. Best to work on the Bot problem then cosmetics there Amazon

  • AlexTMLYT AlexTML #ATML🔥 (@AlexTMLYT) reported

    @playnewworld Into the depths expedition is not working. I sent a ticket. But still nothing. I completed it 4 times and is not marked as such. Stills says to defeat commander Thorpe... please help. Thank you :)

  • skinntyl Tyler Skinner (@skinntyl) reported

    @playnewworld Can you please fix the storage bug. I don’t want to play if I have to replace my chests every time I log in, thanks.

  • Biggie_Couch Kendall Jones (@Biggie_Couch) reported

    @playnewworld Idk if y'all are aware of this @playnewworld but the cape on the Stormbound Chestwrap is invisible if you look at it from front on. Idk if this is a graphical error or what

  • QuantumE9000 Burner (@QuantumE9000) reported

    @playnewworld Can you please fix the rewards system associated w OPR? We have far too few OPR‘s on my server. So when we do have one and all I get at the end is “you must contribute to earn rewards”, there’s nothing worse. Waste of time.

  • grazzlo Grazzlo (@grazzlo) reported

    @RareFortniite @playnewworld yeah animals will fix the game good thinking RareFortniite!!!

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