New World

New World Outage Map

The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

New World users affected:

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • alvinduhmunk Alvino (@alvinduhmunk) reported

    @playnewworld btw your quest Tainting the Tainted (good name btw) ******* sucks! It's broken....only 5 players can complete please fix ty that's what a beta was for.

  • ArahorPlays ArahorPlays (@ArahorPlays) reported

    I've been in the queue since 2pm, It's now 7:30pm Gotten 2 errors so far at around position 100-300 which has tossed me back of the queue both times, once to 1700 and last time to 3500. I'm now on 1200 Will start stream once I'm in, but will be late. @playnewworld #NewWorldMMO

  • StephenHeart_ stephenheart (@StephenHeart_) reported

    @TarNaugrim @playnewworld The games not even subscription based. This is an issue with almost all MMOs. Grow up. Or whine, I don't care anymore. lol

  • iimCastro CASTRO (@iimCastro) reported

    ur game is great but my god Queue time is the worst experience everrrrrr plz fix it @playnewworld

  • thierrygriffit2 Thierry (@thierrygriffit2) reported

    @playnewworld fix the overseer zane mission he spawns every 10 minutes and you can’t even get a hit because there’s 10+ people here!!!!

  • Simon54062628 Simon (@Simon54062628) reported

    @playnewworld @FelixScollen Will go in Amazon Game history for a big fail. I have no problem with little problems at a release but enough servers should be there to get everyone playing.

  • tsolewsgniht 〰️ (@tsolewsgniht) reported

    please fix the amrine excavation in the br server kigal @playnewworld

  • tomthomloudis Exoristos (@tomthomloudis) reported

    @playnewworld plz fix the queue 3 hours to log in EU servers....😫😫😫

  • Davychu Davy Moon (@Davychu) reported

    @playnewworld Seems like EU is a way bigger problem, any news on what you'll be doing yo get rid of 3000 player queues on 2000 capacity servers?

  • WallysOG Wally (@WallysOG) reported

    @chibblz True facts. @playnewworld is this a thing? When we startup the game, our internet is hit so hard apparently that it slightly ddos ourselves.

  • pluddz hemligman (@pluddz) reported

    @playnewworld @P4wnyhof How about you add a feature that lets you keep your place in the queue after getting the error message saying something about "too many requests"? I've gone from 1.6k spot to 3.3k, then 20 minutes later I went from 2.8k to 3750 and once more to 4k..

  • Dvieli1 Dvieli (@Dvieli1) reported

    @playnewworld Go fix the Amrine Dungeon... its impossible to do and without it you can't progress the MSQ, how come the released game has more bugs than the closed beta...

  • TheSkillson Jesstradamus (@TheSkillson) reported

    @Massvwatches @patrick_dillan @playnewworld Reasons differ, but this was an issue that should have been addressed in beta. No excuse for it to release in the same state.

  • OggeJdoge Ogge Jdoge (@OggeJdoge) reported

    @playnewworld Play? More like sit in que for 3 hours, then get connection error when you are at place 20, then reque for 3 hours.

  • eldarioth Eldarioth (@eldarioth) reported

    @s4dsack @playnewworld yesterday, 3 hours in Q. Loads up, get to town.. BANG.. crash to desktop, back in to a 3 hour Q :(

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