New World

New World Outage Map

The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

New World users affected:

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new-world-game Hero Image

New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Nîmes, Occitanie 1
Saintes, Nouvelle-Aquitaine 1
Porth, Wales 1
Aßlar, Hessen 1
Annaberg-Buchholz, Saxony 1
Vagney, ACAL 1
Beckum, NRW 1
Cergy, Île-de-France 1
Sydney, NSW 1
Oldenburg, Lower Saxony 1
Linz, Oberösterreich 1
Bermuda Dunes, CA 1
Pelotas, RS 1
Thornton, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • FairuzaGoes Fairuza Goes Gaming (@FairuzaGoes) reported

    @dr00gieboy @playnewworld To find any bugs/issues so they don't make it to live :)

  • brontysan cry (@brontysan) reported

    @ThePurTyDirty @playnewworld Yea i wonder why i still lagging in the pvp or in dungeons (i checked GFN stats and it wasnt because GFN) and the game is still like; use 3skill change weapon use 3 skill wait and repeat, boring af

  • Cllandestine75 cllandestine (@Cllandestine75) reported

    @Drelku @defensewinships @playnewworld The low textures that pop in? Ah yes, I seem to fix it by resetting my cache, but comes back, so a weird setting somewhere.

  • Tony68461010 Tony (@Tony68461010) reported

    @playnewworld fix the bug. That when you had played the game for a time you lost the character and mobs voice sounds

  • WahlSteve Steve Wahl (@WahlSteve) reported

    @playnewworld There also appears to be an issue with umbral shards being consumed without actually applying the GS upgrade if you have your umbral shards in town storage and try to upgrade gear. This has happened to me on 2 separate occasions now unfortunately.

  • Jacqpinks Jacqpinks (@Jacqpinks) reported

    @PropersoX @playnewworld @primegaming I should have made a video. You click on the item you want to change and you have to move the mouse down the menu to change skin but the menu wouldn’t stay open. Google it other have had issues.

  • Jacqpinks Jacqpinks (@Jacqpinks) reported

    @PropersoX @playnewworld @primegaming Does someone have mummy issues?

  • Tony68461010 Tony (@Tony68461010) reported

    @playnewworld pls fix the bug. That when you had played the game for a time your character and mobs voices will have no sounds

  • NickMagdaleno_ hector (@NickMagdaleno_) reported

    @MiikeDOG @playnewworld Servers down on my return!?

  • ZGre22 Zayne Grezitski III (@ZGre22) reported

    @playnewworld Like user @GhostDaddy87 mentioner in the comments, please fix the bug that hides a player's company name and logo. It almost never works and it's a small enough bug that should be easy to resolve.

  • cutegiraffe6 cutegiraffe (@cutegiraffe6) reported

    @playnewworld I spent 2 days strait killing bunnies, over 5k and no bunny chest, I have played new world for over 77 days total, I’ve searched the elite chests in ebonscale for any of the rare furniture, and have found absolutely nothing, your game is broken, I want my money back

  • theCRE4MPIE CRE4MPIE (@theCRE4MPIE) reported

    @playnewworld So you want hours of footage of me yelling at my screen because people are abusing bugs , desync, lag and so on ? Say no more ….

  • magnificenttac0 mAgNiFiCeNtTaCo (@magnificenttac0) reported

    @PropersoX @playnewworld @primegaming Arenas is the newest feature, how can one fully test it or find bugs if you can't utilize every possible build? What if a new perk is broken? Or certain gearsets? Also lots of features have been tested already that have no business in the PTR like the cooldowns for asmo, etc

  • ZGre22 Zayne Grezitski III (@ZGre22) reported

    @playnewworld Like user @GhostDaddy87 mentioned in the comments, please fix the bug that hides a player's company name and logo. It almost never works and it's a small enough bug that should be easy to resolve.

  • PropersoX PropersoXD (@PropersoX) reported

    @Jacqpinks @playnewworld @primegaming lol how is it broken?

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