New World

New World Outage Map

The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

New World users affected:

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
‘Ewa Beach, HI 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • CR4FT_YT CRAFT 🇸🇪🇸🇾 (@CR4FT_YT) reported

    @playnewworld I keep getting lag dedicated. but my internet is so good

  • Vanicality_ Vanicality (@Vanicality_) reported

    @playnewworld what is with these q times u gonna fix them soon?

  • GeorgeGoGaming George (@GeorgeGoGaming) reported

    @CuckiTheDucki @playnewworld Then you are extremely lucky. I am on Asgard, EU. This morning was fine, got in at about 7ish, Had first crash at around 9, got back in within about a 30 min queue, dc'd from server due to lag detected, got put in a 600 person queue, got to 200, connection issues...

  • GeorgeGoGaming George (@GeorgeGoGaming) reported

    @CuckiTheDucki @playnewworld At least if they added a grace period, even if its of only 5 minutes, then it would make it a lot more fair for everyone who are experiencing issues.

  • ritesh2raj ritesh raj (@ritesh2raj) reported

    @playnewworld @GetUnorthofox Maybe you should not sell your game to SEA players then. We are not buying the game to get such a poor service

  • The_Ongree Steven Zurbrüggen (@The_Ongree) reported

    @IronEarth5 @playnewworld i am already pissed off by that. queueing since 11am CET and got 6 login errors in queue. two of them within the position <100 :D

  • Josh1P theescombiens (@Josh1P) reported

    @playnewworld Can we please get some feedback on the queues!!!!! adding new servers is not working Im ready for a refund twice I have waited for over 3 hours just to be kicked out of the queue

  • CruzKun_ Jo' (@CruzKun_) reported

    hey @playnewworld can you fix queue and upgrade servers slots?? still the same problems since all beta... queues crashes with an error message , the game is up since 24h and you still dont care of the problems...

  • MoeAljanabi Mohammed Aljanabi (@MoeAljanabi) reported

    @playnewworld FIX THIS PLZ IM WAITING FOR PAST 24H

  • whyman whyman (@whyman) reported

    @playnewworld I need to que 2 hours plus to play with my guild. Fix this BS asap please.

  • Naggih Niko (@Naggih) reported

    Was at 400 queue, got connection failed error and then back at 1900 queue. Great game @playnewworld

  • chalsinton Chalsinton 🎲🌗 (@chalsinton) reported

    @playnewworld That the big issue with an Amazon game is the lack of servers, when its one of the core business of Amazon, the joke it tells itself

  • javga2001 Javi :) (@javga2001) reported

    @playnewworld Ive been trying to enter for 5hours, it failed like 4 times, giving me too many request error, resetting my queue at 5000 everytime.

  • Squeamish_Vamp TheSqueamishVampire (@Squeamish_Vamp) reported

    @playnewworld Any ETA for login patches? Not for long queue but for those who can't get in post queue. "ConnectedMsg" issues techs say are server side?

  • GeorgeGoGaming George (@GeorgeGoGaming) reported

    @CuckiTheDucki @playnewworld Requeued, got put to 1200, got down to 150 odd, then connection issue again, now at a 3k queue, for the past hour and a half. So been stuck in queue since about 10. At least with WoW Classic etc, you didn't need to worry about a queue timing out, and you had a grace period.

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