New World

New World Outage Map

The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

New World users affected:

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new-world-game Hero Image

New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • KyndTwysted TwystedKynd (@KyndTwysted) reported

    @playnewworld AGS: "Hey, we have to do things to fix the things." Angsty gamers: "WhY wOn'T tHeY fIx aNyTHiNg??!!!!?!11"

  • Bonnie30101 Bonnie30101 (@Bonnie30101) reported

    @That_Gamingdad @playnewworld People will complain about the bugs, then the time to fix the bugs. No winning really.

  • gabrielduartemg Gabriel Duarte (@gabrielduartemg) reported

    @playnewworld What about the vga problem? @playnewworld

  • MarcusBorg Marcus Borg (@MarcusBorg) reported

    @Neoopets @playnewworld I have been in IT service management for over 30 years, and this constitutes a failed change implementation (change window exceeded). Patience or otherwise, it is not meeting basic industry standards, nor the professionalism expected of Tier 1 suppliers.

  • QQIAMCRYING Jerry Peng (@QQIAMCRYING) reported

    @playnewworld I am ready for another maintenance extension. Is this update going to fix the error connection? timed out waiting for server to spawn player error

  • sStringer_Bell StringerBell (@sStringer_Bell) reported

    @Kyakarot @playnewworld If you really played mmo 15 years ago you would not be there crying for your broken toy, because this kind of delays are happening almost every patch days in mmo gaming since 25 years

  • xSEMPITERNAL012 xSEMPITERNAL012 (@xSEMPITERNAL012) reported

    @playnewworld Please just implement a crash protection timer. No one wants to be in a game, get a game crash then have to sit a few hours to play again...

  • Dusoe11 Dusoe (@Dusoe11) reported

    @Nibashe @Cjams7 @playnewworld Naw man, they should put out a game and never have downtime to address issues and leave it as a day one game full of bugs that people can go and complain about on twitter. Compensation lmfaoooo what is wrong with people

  • RossMesa Ross Mesa (@RossMesa) reported

    @playnewworld The real problem is that it’s Wednesday, not Tuesday. We all know better than to take a Tuesday off of work to play a game because that’s patch day EVERYWHERE else.

  • WhiteDecayz WhiteDecay (@WhiteDecayz) reported

    @playnewworld Weird Question but Does this Twitch Intergration fix the Streamer Spotlight? or is that still being worked on for a later update

  • PapaPulse Andrew Nolan (@PapaPulse) reported

    @0Christos0 @SpinetraxX @playnewworld Read forums, I don’t have time to deal with dumbasses today. For the record my server is fine, I have thr them dozens of times without issue

  • Equillium Nieh (@Equillium) reported

    @playnewworld we support you but pls tell me you fixed the lag in dungeons for EU servers

  • Vulpix_At_Alola vulpix (@Vulpix_At_Alola) reported

    @playnewworld there are ways to patch a game without taking the servers down. you have the biggest server infrastructure. you should be utilizing said servers instead of saving a buck.

  • StephenBenoit Jargo (@StephenBenoit) reported

    @Kyakarot @playnewworld Get ******** over yourself. It's buy to play. It's not like you're paying a subscription for a service that's been disrupted.

  • inkedsylveon NekoSylvee (@inkedsylveon) reported

    @playnewworld ez fix make corrupted silver drop from EVERY portal at least 2-3 at least and not just the 5 man ones ALL OF THEM then you can work up the silver needed to make the corrupted shards and fragments instead of gambling on the group ones

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