New World

New World Outage Map

The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

New World users affected:

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new-world-game Hero Image

New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Papenburg, Lower Saxony 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • THOMSUXX Tomasz (@THOMSUXX) reported

    @playnewworld at this point shutting down all servers for 2 hours to work on a fix would be a better deal than just acting like everything is ok #playnewworld

  • likalarolatato Likalarolatato (@likalarolatato) reported

    @playnewworld fix respawn timer bugs pls my respawn and recall cooldoens are 7 days

  • Meyples Matthew Maples (@Meyples) reported

    @NS_AllMight @playnewworld That was from this morning lol. Queue was like 15k 10 minutes into launch. At this point Valhalla has hit the cap for login queue and you can't even get into the queue. Don't foresee it being playable tonight. Oh well, I have Fire Emblem to hold me over.

  • Ankh811 Ankh8 (@Ankh811) reported

    @playnewworld I'm trying to buy in store but it shows "Error 408 in transaction". I should charge money in Amazon or Steam account to buy New World's marks of fortune?

  • 4_20Blaziken 🍁🔥😤💨💫💯 (@4_20Blaziken) reported

    @3GoneRouge @playnewworld The real issue is no region locking players. If you phase in servers by time zone. A lot want to play “early” screwing over the players in that region. Also Amazon should’ve done overall better with servers. They have AWS for god sake

  • GusHimself Gus (@GusHimself) reported

    @playnewworld did you fix the thing with 3090s

  • THOMSUXX Tomasz (@THOMSUXX) reported

    @playnewworld it’s a worse release than cyberpunk - and it seems like you have no idea how to fix the problem. Adding new servers won’t be a solution if you let your players pick an already full server

  • drevazquez007 Dre Vazquez (@drevazquez007) reported

    @playnewworld IM trying to but cant connect after the game crash. In queue for over an over to reconnect back! Very frustrating to see other guild members progress and even connect while ive been stuck in queue.

  • Chris08901068 Chris (@Chris08901068) reported

    @playnewworld I was expecting problems today.Since this morning (8am) I try to get to the server where my friends are. After 6 hours I was placed 1487 and steam crashed. After a relog I was back in 9000+. It's absolutely ridiculous and slowly I'm getting really angry.

  • josh40121 Santiago #KorruptaJamásSerásPresidenta (@josh40121) reported

    @playnewworld I wanna join, but you a ridiculous 2k cap per server. The problem is that you are amazon, not some indie school project

  • MedusasNudes Medusa (@MedusasNudes) reported

    @playnewworld fix your game. I waited in queue for two hours and the game ******* crashed

  • NicolasBrunoo Nico (@NicolasBrunoo) reported

    @playnewworld 3+ hours of queu and got an error when I was getting in the server……

  • L0LLo_ L0LLo (@L0LLo_) reported

    @playnewworld please can you add a grace period where u dont have to queue again if you crash in game? its so unfair...

  • MightyGandolf Gerald | Mightygandolf (@MightyGandolf) reported

    Is anyone else getting failed to connect to login queue? #NewWorldMMO @playnewworld

  • befair2fathers Dennis M Atherton (@befair2fathers) reported

    @playnewworld 3 little words for you guys. Waiting To Login or how I spent my day 🤬

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