New World

New World Outage Map

The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

New World users affected:

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Rosario, SF 1
Bern, BE 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • ThatBr1tGuy ThatBr1tGuy (@ThatBr1tGuy) reported

    @TheBubba @playnewworld If you're that angry about the queue for your server then why did you create it there in the first place. Queues have been a thing since launch so i'm sure you would have had this issue when you first started. YOU made the character there so YOU deal with the repercussions.

  • adshs11 asdewr (@adshs11) reported

    @playnewworld Please create an Asian server If you make an Asian server, the queue problem will be relieved. Now many Asian users are losing interest in games because of ping.

  • beebee_leelee LeeleeBeebee (@beebee_leelee) reported

    @playnewworld Any fix for queue glitch where you get stuck in a position for queueing to open-world while others in the same queue are moving past you? Happens on only one server. Reverified files with Steam. Stuck for over hour at position 101 earlier, now stuck again at 710

  • DH5tv Nathan Warnick (@DH5tv) reported

    @playnewworld Tell me how these queues work...? I queued up at 860, after an hour i'm at 363... Did all those people quit? get booted/timed out? or move off the login server into a further realm which is hosted on another cluster server in the datacenter?

  • TvZachy ZachyTV (@TvZachy) reported

    You guys have to fix this problem, I have a 3090 and my computer keeps black screening. Only game I have a problem on @playnewworld

  • MJColeman_3394 Coleman (@MJColeman_3394) reported

    @playnewworld @R4YVEN_ I'm just confused. You did the closed beta, then open beta, and had the game delayed for a month. But all of these issues were brought up long ago. What was worked on for the last month? Invisible logs?

  • iDetro iDetro (@iDetro) reported

    @playnewworld my twitch account is linked to both the game and website, i claimed all my drops but ingame says i do not own them, any fix?

  • darkphanlp darkphan (@darkphanlp) reported

    First world problem. You are tired but you don't want to go to bed because you made it past the @playnewworld server queue mini boss.

  • BriceClary TheMightyBrice (@BriceClary) reported

    @ZeroExcuse @playnewworld I’m aware it’s being tested however this should have never been an issue. WoW launched with 2000 capacity servers almost 20 years ago. Everyone has a right to complain.

  • nzsonleo Ari (@nzsonleo) reported

    @TheBubba @playnewworld You dont care. Then why are you having a go at the social media team. Play. Don't play. They are clearly communicating they are doing what they can to resolve the problem for EVERYONE. But it's not good enough for you.

  • madkapper madkapper (@madkapper) reported

    @playnewworld There appears to be an issue with proximity voice chat not working outside of groups on newly created servers. For example it doesn't work on the new Luggnagg server but did on the original Agartha server

  • nzsonleo Ari (@nzsonleo) reported

    @TheBubba @playnewworld In all seriousness you have no patience. Were you there when it took battlefield 4 an entire year to fix their rubber banding issue? Were you there for every path of exile expansion where players couldn't even get to queue for days. What about WoW? an entire day offline.

  • suipikapii Sui (@suipikapii) reported

    jusy happened to another member in company. This is ridiculous. Please look into why people are crashing during the Depths Expedition. STAY AWAY from the dungeon if you are in a high pop server like I am! Will most likely get randomly disconnected and crash @playnewworld

  • Cup_of_Joe904 CupofJoe ☕ (@Cup_of_Joe904) reported

    @playnewworld Fix your damn game. Your only tweets should be about how you are fixing things.

  • CyberDracoWolf CyberDracoWolf (@CyberDracoWolf) reported

    @playnewworld I haven't even been able to play the game since my first day because of your stupid servers please fix these load times should not take 3 to 4 plus hours!! It's a great game I want to play but this is really turning me away from this game and regret even buying it.

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