New World

New World Outage Map

The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

New World users affected:


New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:
Location Reports
Carazinho, RS 1
Vienna, Wien 1
Sartrouville, Île-de-France 1
Manchester, England 1
Fairmount, ON 1
Alert Check Current Status

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

New World Issues Reports

Latest outage, problems and issue reports in social media:
  • Bungerdk (@Tyrealdk) reported

    @playnewworld so the que is better thx :D one small problem. now the ping is all over the place. like 30 -then spikes to 300 for 1-5 secs

  • Darii Palacios (@DariiPalacios) reported

    @playnewworld you should implement the option to get armor dummies, wardrobes or someting in your house or some kind of order system in the storage, the warehouse is super messy and once you have several sets (pvp, collection ETC) it is a problem.

  • Hawkins (@MajinRod_RED) reported

    @playnewworld Since the new update my game keeps freezing randomly. Did not had this problem ever before the new patch.

  • Trem (@Tremx01) reported

    @playnewworld Great, I was waiting 7 hours 30 minutes. I logged in, played 15 minutes, then got "Lag Detected" and a reconnect, now I am waiting in the queue, and I won't be able to play today anymore... Get your sh*t together Amazon Game Studios...

  • Pai da Lorena 👑 e do Bartolomeu 🐶 (@morenoabreu_) reported from Rio de Janeiro, Rio de Janeiro

    @KamiKisu_ @playnewworld I literally have the same problem! Every 10 minutes

  • ﮼هِش (@IH35HI) reported

    @Micha16101850 @playnewworld do you have a problem with us?

  • Willam (@DystarNightuss) reported

    @playnewworld Yall still havent fixed the abandoning event issue contrary to patch notes.

  • RΞΛZZOR (@Reazzorr1) reported

    Anyone having issues getting on @playnewworld ?

  • Trickshotter zenny 🍥 (@zenswxrld) reported

    @Jesus_R_Soto @playnewworld I play with RX 580 8GB on medium and don't have an issue, 50-60 fps never see lower than 50 unless streaming.

  • TheQuinnell (@Eduard_Eastwood) reported

    @playnewworld the only adventures that i have is trying to login in your game, and is not making me fun to be honest.....

  • Arthur Wren (@arthur_wren) reported

    @playnewworld Have you fix the coding issue where the GPU are massively eating the GPU

  • Stephy Lapin 💙 (@LapinStephy) reported

    @playnewworld Gotta wait until later tonight, but I'll be back. Hope you guys were able to fix the issue with Armine, but worst case scenario I got a crapload of fishing bait and no reason not to use it. :D

  • Robin Jansen (@lagoo14) reported

    @playnewworld my game keeps crashing. Tried a lot of things i read online but nothing helps. Did not happen before the update… please help me fix this issue😵‍💫

  • Derek Gregg (@Derekgregg) reported

    @playnewworld After the update my game crashes as soon as I try to move my chadacter or my mouse, after I login to the world? Worked fine before the update.

  • Diego Llanos (@DiegoLlanos11) reported

    @playnewworld How to fix the "lag detected" issue?

Alert Check Current Status