New World

New World Outage Map

The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

New World users affected:

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new-world-game Hero Image

New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
‘Ewa Beach, HI 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • Zikaz_TGJ Thomas jakubiak (@Zikaz_TGJ) reported

    @playnewworld Fix corrupted portals please. They are barely worth doing right now with how lethal the orb is and buggy they are.

  • zartath Daniel Leon (@zartath) reported

    @playnewworld So many bugs and issues. Like certain crafting stations being unusable making that detrimental skill useless to those affected by the bug. Such great potential to be amazing. Breathtaking graphics, but if major bugs and poor decisions aren’t quickly rectified, it’s a failure. RIP

  • DDabkowski Dominik Dąbkowski #BabiesLivesMatter ❣️🇵🇱❣️ (@DDabkowski) reported

    @primegaming @playnewworld Fix the game first 🤦🤦

  • Davidtrax David Valbuena (@Davidtrax) reported

    @playnewworld Why am I experiencing so much in-game lag?!! Started after the new patch !!!

  • darksaurer Juan Carlos (@darksaurer) reported

    @primegaming @playnewworld fix the ******* game

  • BurtonZdog4618 Zach burton (@BurtonZdog4618) reported

    @playnewworld Hey when are you gonna fix the game ? Bring the old crafting back bring back the old gear score farms back. Basically everything before patch 1.1. Do that and I guarantee you the game will slowly get back on track.

  • Clutch_SquirreI Clutch_Squirrel (@Clutch_SquirreI) reported

    Can’t even play @playnewworld so ****** laggy my god I wanna like ur game but fix something stop adding ****!

  • PierreLacombe Pierre Lacombe (@PierreLacombe) reported

    @playnewworld You made over 40 M with game sale ...Can you get ppls that know what they doing and fix the F*%_ bugssss and stop nerfing weapons We losing players every day

  • LoaOfAnxiety 𝙴𝚣𝚊𝚎𝚕𝚊 | 𝓜𝓸𝓶𝓸 (@LoaOfAnxiety) reported

    @primegaming @playnewworld You can pump out items for the cash store.... But meanwhile the trading post has been broken going on week three. Half our company isn't even logging on anymore because the combat bugs and exploits are making it unplayable. I love the game,please fix what's wrong before cashgrab.

  • DrDeathGamez RaginOz (@DrDeathGamez) reported

    @playnewworld you faking afk timing is fckin garbage. Setting up stream literally 2 minutes. Couldn’t get back in war being the leader. Maybe focus on bigger issues since every person who’s on the game has played a mmorpg and says the same thing.

  • whyAshes Ashes (@whyAshes) reported

    @playnewworld NA EAST Xibalba is running really bad ever since the patch today & most of my friends are stuck with the "Lag Detected" bug. They have tried everything to fix this issue, but it seems server sided.

  • RichardErvik Moridin Richard (@RichardErvik) reported

    @primegaming @playnewworld Fix the game

  • JBatmanL Wilusa (@JBatmanL) reported

    @playnewworld Just logged on.... Lag is still terrible and i can't put to cities cause they just aren't there on my map... I've been defending but it's getting too much now...

  • Georgianst_gl Stef Georgian (@Georgianst_gl) reported

    @David_lCastro @playnewworld True, it's a massive issue for me

  • evil_bun_bun AR-15 (Assault Rabbit) Russian BunnyBot (@evil_bun_bun) reported

    @playnewworld RFE, when at trading post selling, please show both total quantity (for all storage everywhere) with 'sellable RIGHT NOW HERE' in brackets or something like flint 150 (50), getting tired of 'insufficient quantity' errors.. Thanks.

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