New World

New World Outage Map

The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

New World users affected:

Less
More

new-world-game Hero Image

New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Map Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Nîmes, Occitanie 1
Saintes, Nouvelle-Aquitaine 1
Porth, Wales 1
Aßlar, Hessen 1
Annaberg-Buchholz, Saxony 1
Vagney, ACAL 1
Beckum, NRW 1
Cergy, Île-de-France 1
Sydney, NSW 1
Oldenburg, Lower Saxony 1
Linz, Oberösterreich 1
Bermuda Dunes, CA 1
Pelotas, RS 1
Thornton, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • maarten_2020 Maar Ten | FBPE | 🇪🇺 | 🌱 | 🌐 (@maarten_2020) reported

    @solidnano @XarovRs @playnewworld I seriously am thinking they should just wipe all servers when they finally fix this mess so everybody has a fair chance to compete. I see people already doing dungeons/wars and all that. I don't know. Doesnt seem fair to me.

  • RamboFR05TY RamboFR05TY (@RamboFR05TY) reported

    @Arogon_ZA @playnewworld awe, make sure your GPU is not overheating that sounds like your GPU is locking up and causing the drivers to crash(the black screen)

  • shazin shazin javed (@shazin) reported

    @playnewworld Fix yo damn queues.. the newly launched servers are full too...

  • MrBHaines Ben Haines (@MrBHaines) reported

    @playnewworld Played some new world and then went to put my kids to bed and read them a story. Now I’m position 1022… The issue wouldn’t exist if the amount of servers and/or the capacity of those server was rectified. That’s a going to be about 2 and a half wait for a 30 minute break.

  • Arogon_ZA Arogon (@Arogon_ZA) reported

    @RamboFR05TY @playnewworld Thing is, I've monitored and it isn't... Thing is it's happening to a few people and they haven't replied to fix... I see someone saying to put power target at 75% to fix it, as it worked for others

  • emmapops18 Emmaaaa (@emmapops18) reported

    @playnewworld you need to get these 1080 crash issues sorted ASAP. I’ve just queued for half an hour only to play fbr game for 20 minutes before crashing. Im now in a 40 minute queue. Pathetic

  • mathewpurvis Mathew Adam Purvis (@mathewpurvis) reported

    @VulkanARPG @playnewworld How about some disconnect protection so I'm not losing another five hours to queues if my client crashes? That sure would be nice.

  • ItsGrizzBizz GrizzBizz (@ItsGrizzBizz) reported

    @playnewworld And yes afking is a huge problem affecting the queue times, 10-15% of player base in servers are afk, If everyone just logged out when they are not playing queue times would be much lower or none.

  • IcecoldsavageFB The Savage Wasteland (@IcecoldsavageFB) reported

    @playnewworld I think instead of dealing with AFK users you should figure out the queue time issues I mean my god you all didnt think people would play your game after the betas? You all brought very little server worlds at the launch and now you're punishing afk players what a shame.

  • CharlesKalkman Charles Kalkman (@CharlesKalkman) reported

    @playnewworld you need to fix the influence exploit and ban offenders before all servers are ruined

  • Ricmaniac Riccardo (@Ricmaniac) reported

    @playnewworld HOW THE FUUUUUUCK DONT YOU GUYS HAVE A FREAKING GRACE PERIOD IN YOUR ******* GAME??????? I waited 4 ******* hours to play. after 15 minutes i get a freaking New world encountered a fatal error and just shuts down. Instantly boot up and again a 16000 queue! AMAZING!!

  • Icewallowcumin Tellmewhy (@Icewallowcumin) reported

    @K__Med @playnewworld Picked it up to play with a friend, we only managed to play together once, other than that it's queue times (that disconnect), so I just dropped it for now

  • Sefabilgi Sefa BILGI (@Sefabilgi) reported

    @playnewworld Imagine publishing a game for thousands of players but not helping them when they have a problem and they can't play at all. This is New World

  • aLoNeIQ Michael D. (@aLoNeIQ) reported

    @playnewworld Not sure if I should upload my login queue guide on launch day, how to delete your character in starter area because you can’t login in that queue and have to delete the character on this server so you can even start to play again because of big mistakes by AGS on login queues ;)

  • LegitBobbyHill Bobby Hill Longhorns are 4-1 (2-0) (@LegitBobbyHill) reported

    @K__Med @playnewworld My buddy @Chris_Winlock was having similar issues.

Map Check Current Status