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New World

New World Outage Map

The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

New World users affected:

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
‘Ewa Beach, HI 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • iCaliGrown
    Cali (@iCaliGrown) reported

    @thepixiewolfie @playnewworld Same issue here. Bandaid of a solution currently.

  • dannyderito
    David Mann (@dannyderito) reported

    @playnewworld You did so well with that! Please consider looking into next: • Broken economies due to gold deflation • Exploiting in war's • Weird tooltip bugs showing different item's icons (mostly after using trading posts) • Reworking healing (targeting/free cast/etc.)

  • AndreLzPortella
    André Luiz (@AndreLzPortella) reported

    @playnewworld Are servers down? Any info about when will they comeback? SA Servers.

  • biodelik
    Biodelik (@biodelik) reported

    @playnewworld This is all so underwhelming. Rush is still not working, wars are waay to laggy and for limited people only and 60 only so enticed a lot of people to rush to 60 to stay competitive against other factions, thus I'm now 60 with barely any content. Economy is broken. GG

  • paul_npc
    Paul-NPC (@paul_npc) reported

    @playnewworld hey i wanted to let you know that there is a problem with mass reportings in the game where opposing war companys report each other to take players out of the game and market scammers do the same with people who want to help in chat. pls adress this

  • betwixtthebuns
    BetwixtTheBuns (@betwixtthebuns) reported

    @JBJblaze @kfransan @playnewworld Do you think, perhaps, that it’s broken you can mass report whoever you want and get them banned before wars? Since I declared war on WW and next day ban? Do you think, perhaps?

  • dangmonty_
    Daniel Montgomery (@dangmonty_) reported

    @TheGreatSuar @Gothalion @playnewworld No it did not. Go look through those patchnotes again. Nowhere did it say they have applied a fix. They have made changes to the back-end that will allow them to diagnose what is causing the lag issues easier. Please read the notes before spouting untruths.

  • DeathsAxiom
    Death's Axiom (@DeathsAxiom) reported

    @TheGreatSuar @Gothalion @playnewworld The link you posted does not list the war lag being fixed.

  • jat0rz
    jat0rz (@jat0rz) reported

    @playnewworld Guessing you flipped the switch on server transfers because WHILE playing I got lag detected for the first time ever, put into a queue while IN game, and now it says my world is under maintenance. Cool.

  • Jo_Key147
    Jordan Key (@Jo_Key147) reported

    @playnewworld "If all goes well, we will turn it on for the rest of the AP Southeast region, and continue monitoring. If after 8 hours our team hasn’t discovered any issues, we will fully deploy character server transfers to the other regions." I feel like it's been a bit more than 8 hours.

  • kfransan
    . (@kfransan) reported

    @betwixtthebuns @playnewworld Sounds like a you problem

  • AllscTWhite
    Allsc Thunder White (@AllscTWhite) reported

    @TrueNorthMoose_ @playnewworld This is an error from their server!!! Notify them at New World Forum so that they can help you!!!

  • llxAlucardxll
    Aodin (@llxAlucardxll) reported

    @Gothalion @playnewworld My server hasn’t been having any lag issues, but attacks will always be harder than defending

  • betwixtthebuns
    BetwixtTheBuns (@betwixtthebuns) reported

    @kfransan @playnewworld Sounds like an issue with the reporting system but go off sis

  • iiStaywrecked
    iStayWrecked (@iiStaywrecked) reported

    @Swizzlerz @playnewworld Aside from the fact that is literally part of what devs are for.. Fixing issues with the game. You understand there is a separate team for coming up with more content right? The devs bug and feature fixing are not the same devs who create more content for the game.

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