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New World

New World Outage Map

The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

New World users affected:

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • chrrisk_
    ChrisK (@chrrisk_) reported

    @andski @playnewworld it says they’re not ending service for new world anymore

  • LordoftheCritic
    LordoftheCritics (@LordoftheCritic) reported

    @playnewworld Anti consumer move. It should have left behind an offline mode. Time to sue all these live service companies

  • mseba2004
    Rio (@mseba2004) reported

    @amazongames @playnewworld this raffelbones bug closing extraction in catacombs is infuriating ******* fix it you actually have a good game mode

  • FringedWig46
    FringedWig46 (@FringedWig46) reported

    @playnewworld Ngl this hurt me more then the cs2 crash 😭

  • Alex_Kozinets
    Olexander Kozynets (@Alex_Kozinets) reported

    @MMORPGcom @playnewworld There were many talented people, but still: The game engine was rubbish Overall game was a buggy mess that they couldn't fix The game had no vision of tge playing loop Decisions and changes lacked consistency and were constantly contradicting previous changes It was inevitable

  • kinoandnectar
    JJ Gloom (@kinoandnectar) reported

    @Verliswolf @playnewworld **** was a broken mess from the start

  • NOPEMUR
    NOPE (@NOPEMUR) reported

    @playnewworld Uncover 2+ hours in queue.... go fix it!

  • Sawtoothgr1n
    Sawtoothgrin (@Sawtoothgr1n) reported

    @playnewworld fix these queues man. Not sitting in a 2 hour queue to maybe play for a little bit crash and get put back in a queue. El Dorado US West

  • FindTheRikku
    Rikku (@FindTheRikku) reported

    @4ngryBe4ver @playnewworld SG is Singapore. It'll be better for both Aus and Sea players. So ******* annoying to play this game with 150+ ms, meanwhile Aus doesnt have any problem with pings and its soo anoying to play pvp

  • DenzelTwitch
    Denzel (@DenzelTwitch) reported

    @playnewworld If you guys don't revamp this game and fix it you won't have anyone trusting Amazon games going forward every release you have had was a flop. No Mans Sky did the right thing. Learn from them or hire them to fix your games.

  • towelthetank
    Towelliee (@towelthetank) reported

    @akitoshaoku @lDkayyl @playnewworld I am a WoW streamer helping out other friends who play NW? Wtf is your problem lol.

  • R41D3NZ
    R41D3NZ (@R41D3NZ) reported

    Hey @dev_katyk @playnewworld can you fix the afk kicking in arenas? I can’t even use shooters stance without being kicked for afk. It’s way too aggressive.

  • Y0urOn1yFreND
    Aidan (@Y0urOn1yFreND) reported

    @S_Berry_82 @playnewworld All the content is great! It didnt launch half baked. The issue is that the content did not keep people playing after they finished it. Thats obviously very bad for an MMO

  • DarkBiCin
    DarkBiCin (@DarkBiCin) reported

    @playnewworld needs to fix gear. its wild that every single gear piece you get from the Halloween event has Fire Harnessing basically meaning all the gear we get is useless for most players.

  • CptShooter
    CptShooter (@CptShooter) reported

    @playnewworld The game had its moments. But the persistent failure to acknowledge the game's major systemic issues and the reluctance to fix them killed it. The constant creation and merging of servers instead of system overhauls was just one of the things that turned me off.

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