New World Outage Map
The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
New World users affected:
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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| ‘Ewa Beach, HI | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Babayugah
(@babayugah) reported
@playnewworld How about fix the ques for the current servers so we don't get disconnected for whatever reason after sitting for hours in que. Thanks :D
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Kinya
(@BabaGraPL) reported
@playnewworld Awesome! Although I don;t have any problem with playing and have lots of fun, many of my friends refunded game because of queues :( I wish you could communicate with your community a bit better and more often :(
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JovemGabs Hyperanho OriginAaAal
(@Normalgabs) reported
@playnewworld What about South America servers? Last night me and my friends were disconnected and we restarted at the end of the queue. Please, this game is incredible, we hope you fix any problems with the crowded servers! Thanks
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N
(@Nyxlalix) reported
Waited in queue for 3 hours to play @playnewworld with 1080 people ahead of me I get “error connecting to server” so I have to restart queue and now there’s 1879 people ahead of me
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the_real_vixentails
(@roxy_vixentails) reported
@elimeretv @playnewworld Bcs raising server cap gives alot more issieus on the longer run adding servers is the BEST option for term and short term if the numbers where raised lagg and fps dropps would happen and thats harder to fix
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Richard Young
(@Richy_Young) reported
@Gringo_up @playnewworld Of course it’s the problem when every single server has a queue of 800 or more and that wasn’t even peak Eu time. Later this evening it will be 4K plus queues per server all servers.
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Sir Doenny
(@sir_doenny) reported
@playnewworld It's pain, I will stream today how I solved the insane queue issue and play!
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Ben Sutton
(@BenSutt28541832) reported
@playnewworld Genuinely Pissed off, i cant believe i wasted my money on this game and you havent even made enough servers and big enough servers for everyone, ******* stupid. ive been queueing for hours and hours and all i get is an error
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🖤🐺Elise: Lunar Skjaldmær🌙👑
(@PrinceManagarmr) reported
@brunoamorimc13 @playnewworld I feel like it could cause issues with the market and space in the world itself, it's only so big. Resources aren't shared. If they were to increase caps they'd have to do it in small amounts to make sure they don't over populate and cause issues in-game.
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DStruct
(@DStructUK) reported
@playnewworld I just got from 3600 to 500 in queue then you disconnected me due to some login error, very frustrating
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Josh
(@Josh80379700) reported
@playnewworld just went from 3700 to first in que in around 3 hours to get a login failed box pop up and now I'm back in a 2700 player que. Wtf is going on
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Rew
(@Rewendor) reported
@playnewworld yesterday, I waited over 2 hours, got in, and got disconnected by server in 7 minutes. Today I waited over 2 hours, there was 1 player left, and i got "failed to configure" error. Please take your game, take your servers, and shove it up yo... Incompetency at best.
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Sindri Freyr
(@Viorizon) reported
@playnewworld At 4 pm, I logged into a 3k queue, at 5 PM I got an error and booted to the end of the line. Now at 6:30PM I got another error and booted to the end of the line for a 2nd time. 3rd time I sit in a 3k queue today. Fix your ******* servers.
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Ouzen
(@Ouzen87113680) reported
@YisucraistRM @playnewworld Same i was in the Q from 5 pm till now same error 3 times the last one was bad i was at place 184 i think ....
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Hans Tomatoes
(@ProTomMastho) reported
@playnewworld Why does your game not work? Bought the game yesterday I still cannot play?? Are you going to fix this or not?
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