New World

New World Outage Map

The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

New World users affected:

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new-world-game Hero Image

New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
‘Ewa Beach, HI 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • rambiome Ram (@rambiome) reported

    @playnewworld can you fix the market, when i try to sell anything or buy anything it just spins when i click buy. IDK if that is just me or what

  • Leifacche1 Jake (@Leifacche1) reported

    @KyameronYT @playnewworld they tweeted last week saying we could transfer between regions however theres a forum post from a customer service employee from today saying that you cant now :(

  • FaresAlAbdalli فارس العبدلي (@FaresAlAbdalli) reported

    @playnewworld But this problem is pushing many people away. Sad because this game is worth it!

  • MissVenety Venety (@MissVenety) reported

    @mitsuriiguro @playnewworld They seriously need to fix their banning system. My mates appeal was denied because a mod approves the ban with no evidence? I don't understand how a mod can even do that, let alone get away with it. All my mate was did was post a discord code for the war..

  • Braecris Cristian (@Braecris) reported

    @playnewworld I have a question about servers not allowing new players to make characters. Idk if this is still a problem but 2 days ago my friend got the game and was unable to play with me and all my friends on a server and made him want to refund. when will new characters be allowed?

  • kindaoverthis Edward (@kindaoverthis) reported

    @playnewworld @Danotage Sick workaround… but please fix it? I missed a war yesterday because of this bs.

  • rocknm09 Rocknm (@rocknm09) reported

    Does anyone elses game crash when doing Amrine Expedition? @playnewworld @

  • Damienziegfried Jordan Harden (@Damienziegfried) reported

    @playnewworld I got banned for "abusive behavior" with no indication why or what. Until such time as you can fix my ban which I truly believe is a mistake on your part. I want my money back.

  • KingOTStream King of the Stream 🇺🇸 (@KingOTStream) reported

    Anyone else still having issues with #EAC and @playnewworld ? Havent been able to launch the game since Wednesday evening.

  • SetTopVox SetTopVox (@SetTopVox) reported

    @ConnorBennett14 your recent article about @shroud and @playnewworld is frankly just bad information. Saying that the game caused his UPS to crash and not saying anything within your two paragraph "article" to back up that claim is just ragebaiting. How do you keep a job?

  • AnarchyKraken AnarchyKraken (@AnarchyKraken) reported

    @playnewworld that great you added something nobody has asked for again.... now can you please fix the dogshit code or like literally any of the bugs lmao

  • Vapist_1977 AskMe (@Vapist_1977) reported

    @playnewworld Amazon, you seriously need to sort out this account banning issue. People are getting mass reported before wars and getting 24hr bans. It's a massive problem.

  • JabbrJaw_ DiIlon JabbrJaw Young (@JabbrJaw_) reported

    @InertiaD4n @playnewworld I figured it out last night had to stop running it as admin. Then do the EAC fix then restart steam and then it worked. Just in time for bed.

  • OneUp_Deadshotz OneUp_deadshotz (@OneUp_Deadshotz) reported

    @GanjiMayne @playnewworld Encumbrance glitch?

  • conpeen Connor (@conpeen) reported

    I purchased a @TEAMEVGA graphics card as I was aware of their reputation of good quality products and great customer service, however I am yet to receive either. Whilst playing @playnewworld my card stopped working. I have been refused RMA and am looking for justification on this

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