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New World

New World Outage Map

The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

New World users affected:

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • smartassfrank
    Frankie (@smartassfrank) reported

    @playnewworld Sad we won’t have the drop of 500 Umbral after the fix. Quickly joining Outpost Rush for next 2 days. ;)

  • SapTheseCasters
    SapTheseCasters (@SapTheseCasters) reported

    @playnewworld Take WoW for instance. The servers lag when there's a world boss in a zone, the customer support is literally chatgpt, the story was terrible or boring for years, so the endgame progression and collections are the only real reasons it's still going.

  • AdiGreen01
    AdyGreen (@AdiGreen01) reported

    @playnewworld im gonna quit your game again. you know why? because it's been days and you are not addressing the queue issue.. same **** all over again. bye

  • lolJayMo2
    lolJayMo2 (@lolJayMo2) reported

    @LSXYZ9 @playnewworld I’d say the problem was that SO MANY people saw it during release. It was dull on release and nobody came back. I begged my friends but they absolutely refused.

  • Kiireto
    Kireto (Diego) (@Kiireto) reported

    @playnewworld PLS PLS PLS Fix the Spanish dubbing in the new area; the NPCs don't say anything and none of them speak Spanish.😶😶

  • TheMightyBaloon
    TheMightyBaloon (@TheMightyBaloon) reported

    @LSXYZ9 @playnewworld also the issue with the game have lost visibility isn't because no hype but because it was ******* mismanaged and buggy as ****

  • doctordestix
    Doctor Destix (@doctordestix) reported

    @SometimesClutch @ShultsyPlays @playnewworld Not correct. Guild Wars 2 doesn’t have a sub and is still running. There are other games that function this way as well. The problem is that they botched the launch and damaged their image. Which I may add is the most important problem.

  • AzrialNeph
    Azrial (@AzrialNeph) reported

    @MangoxLocoAU @playnewworld It's a close range build but can be an issue against bow warlords haha.

  • maordervis
    Maor Dervis (@maordervis) reported

    @playnewworld Another live service bites the dust

  • MithraicDharma
    Mithraic_Path_of_Dharma (@MithraicDharma) reported

    @playnewworld Honestly you had a great game, could have kept it going if you adjusted the monetization model. Live service games always have me worried about bug companies just walking away.

  • Jesse__Kelley
    J (@Jesse__Kelley) reported

    @NWGameStatus @playnewworld Fix the ******* queue every time at 5 it’s goes past 1,000 & sit and wait for 45 min to get in to having your game crash when I fast travel & sit in queue again. Insane how you don’t realize it . Embarrassing!

  • TueseH
    Hom Tuese (@TueseH) reported

    @andrewshark91 @playnewworld You obviously misunderstood the meaning of live service. It's a model to service money out of you while the game's alive (usually for the first 2 weeks)

  • bigresearch99
    big research (@bigresearch99) reported

    Amazon is going to pay a long term price for shutting down New World @playnewworld - Not just one game, its a long term broken promise. You take money as people build up their accounts, then abandon them. Forget @playtlgame - People will quit/avoid that too. Forget future games.

  • kqbleb
    Kqbleb (@kqbleb) reported

    @blessedpleasant @playnewworld amazon aint doing live service mmos again. The mmo genre is a money pit unless you monetize like koreans

  • Azur_one1
    Azur (@Azur_one1) reported

    @realdibuk @NyceGamingYT @playnewworld i mean the problem is right there in the main post, thats what, like, 20 players?

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