New World

New World Outage Map

The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

New World users affected:

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • Jebus3211 71st Jebus | Jebus 7 (@Jebus3211) reported

    @Sulsalogan @CringeyDad @playnewworld The concerns have been raised by some of the biggest influencers in the tech space. My biggest problem is with some people in some of the threads putting responsibility on the consumer. The tech side of things is all taken care of.

  • EmpressAkara That Witch Akara 💫 (@EmpressAkara) reported

    @Milfand_cookies @playnewworld That's one thing that's wrong but the biggest issue is that everyone on Onogoro (NA east) is blocked from progressing story that are encountering this issue.

  • NathanTurcotte9 Nathan Turcotte (@NathanTurcotte9) reported

    @playnewworld ive had the connection error message after tying to play on carabas says timed out trying to describe world. Help

  • Daynemog DayneMagus (@Daynemog) reported

    @playnewworld you guys didnt fix the issue with the Quest Tracker disappearing after joining a corruption event? 😓

  • RedDeadRabbit Rusty Shackleford (@RedDeadRabbit) reported

    the current problem i am having with @playnewworld is i got all the way to lvl 26 mostly farming and crafting but now that i need to go do my first dungeon my weapon skills are only lvl 6 and 7 for my spear and musket. i am gonna go grind boars until i get some passives.

  • JoeyRubes55 Joe Rubelowsky (@JoeyRubes55) reported

    @playnewworld Big issues on Carabas US East server post update,, might want to look into it.

  • Jebus3211 71st Jebus | Jebus 7 (@Jebus3211) reported

    @Sulsalogan @CringeyDad @playnewworld (1/2) First of all the developers need to fix some major problems with the game. 1. Accurate display resolutions. The fact you can render in 4k on a 1080p panel is insane and should never be the case. 2. Fix exclusive full screen, this can help with rendering.

  • Wa11breaker Wall (@Wa11breaker) reported

    @playnewworld Lot of lag spikes since this morning 😥.

  • ShekelsJewstein Jewstein Goldberg (@ShekelsJewstein) reported

    @MonkeyTechKC @SlothsHere @playnewworld You’re actually cooked, he’s saying he wants his issue fixed and not ignored he’s not saying there aren’t positive experiences to be had. Wtf did you even read you sniffer

  • AodanTV Aodan (@AodanTV) reported

    @playnewworld - Fix Company Message - Fix Port Failure for Voice if you use your house recall - Fix Portal Crashes/Freezes when more than 20 present - Implemented company storage Forgot these :(

  • ACk372 A22K1CK372 (@ACk372) reported

    @playnewworld hope u know that armine excavation is not working so I can’t continue the main quest

  • MakerBay69 Browntown (@MakerBay69) reported

    @playnewworld Any idea on how to fix the auto run bug? Can’t auto run at all - read on a thread that harvesting something fixes it. Didn’t work for me

  • PI22ASLUT PIZZA **** (@PI22ASLUT) reported

    @playnewworld I read the patch notes and did not see anything addressing the immense server lag in the dungeons. I’ve been told west coast servers are fine but east coast are horrendous and almost unplayable. Will you be addressing that this patch? Other than that I love thisgame

  • PapaPulse Andrew Nolan (@PapaPulse) reported

    @CyrixWow @playnewworld I’ve done it dozens of times. It’s not happening in my server. Go check the forums. DOZENS of servers have this issue

  • Irisht333 Karl Thiele (@Irisht333) reported

    @playnewworld What’s going on with morrow sever. Got lag detected and now it’s under World maintenance. Any updates at all?

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