New World

New World Outage Map

The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

New World users affected:

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new-world-game Hero Image

New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
‘Ewa Beach, HI 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • IcyZinHD IcyZinHD (@IcyZinHD) reported

    @playnewworld Are there any plans to reserve your queue/game spot if you crash? Like a "safe period" Got in 13k queue before work, was on remote desktop to make sure everything was fine, i was 600 when i was getting home,just to see i got a "cannot connect" error and get thrown in a 7k queue😭

  • CharleyPangusYT Charley Pangus (@CharleyPangusYT) reported

    Hey @playnewworld thanks for making me wait hours more to queue… walked away for 30 minutes when I was 250th In line just for it to give me an error…. Really need to fix this.

  • DesiieXO dasie (@DesiieXO) reported

    @playnewworld FIX UR SERVERS ITS **** AND KANKER

  • castlebaarr castlebaarr (@castlebaarr) reported

    Hey @playnewworld, Why tweet about the launch if no one can even get in to your game? This queue is so cringe! Better fix your servers or we are sticking with FF 14...You guys can afford to fly to outer space but can't afford video game servers on the ground. Yikes!

  • MefjiusGG MefjiusGG (@MefjiusGG) reported

    @playnewworld 8 HOURS OF QUEUE, BEING IN TOP 100 POSITION TO GET IN, AND THERE'S STILL THE FU CKIN ERROR WHO LET YOU CRASH. 4K PEOPLE ABOVE ME NOW. 40 EURO, FIX AT LEAST THIS BUG, OR GIVE "PRIORITY" WHO PEOPLE WHO HAS BEEN IN QUEUE FOR ALL DAY

  • MooPigRiot Riot 🔪 (@MooPigRiot) reported

    @djdogbagaming @NiftyZauper @playnewworld Blizzard always had the same queue issues on launch days. This is normal for these types of games.

  • TittieBoiii 🅼🆁.🆇 (@TittieBoiii) reported from Country Walk, Florida

    @playnewworld been in que for 6 hrs just for your servers to crash and for me to go back in que with 6k people infront of me

  • EnjeruShiretsun The Lad (@EnjeruShiretsun) reported

    @playnewworld It's really unfortunate start for some players like me. I've open the game at 10 AM in the morning, now it's about 1 AM after midnight and about to sleep. Kept give me long queues, multi errors, specially the one "failed to join". I Hope you fix this tomorrow.

  • OzzyGG Ozzy (@OzzyGG) reported

    @n0ted @playnewworld No, it was a error of the factory of the 3090 but new world had the fps illimited in the lobby and that made the 3090 go brrrrrr 🥵🥵

  • Joreftw Jore (@Joreftw) reported

    i would LOVE to hear what @playnewworld has to say about this problem, it pissed me off and there is no files on steam anywhere, but i do have played all day today... Forced to reinstall the game :'(

  • alorenan Renan (@alorenan) reported

    @playnewworld are u guys planning to fix that unkillable glitch anytime soon? that glitch is really ruining the game. People are literally grouping with 5 people with that glitch and camping pvp quests

  • stetmazz Mantis Toboggan MD (@stetmazz) reported

    @CrazyStiggy @playnewworld The exact Tweet you are replying to is literally giving you a solution to this problem you are having. Wow.

  • tamir1029 tamir (@tamir1029) reported

    @playnewworld I'm having a weird bug where all the twitch drop skins are locked for me (even the golden armor set from way back ) what is there to do to resolve this problem?

  • castlebaarr castlebaarr (@castlebaarr) reported

    @playnewworld Why tweet if you know no one can even get in ? This queue is so cringe rn better fix this **** or we staying on FF 14

  • macca2278 paul mcleod (@macca2278) reported

    @playnewworld Absolutely disgusting how people are having to que to login some waiting over 4 hours ! i can not log in any more since i started this morning having exited the game today and trying to join again tonight the eu server que's are like 5 hours long !!!

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