New World

New World Outage Map

The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

New World users affected:

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
‘Ewa Beach, HI 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • Cold96_ Cold_G (@Cold96_) reported

    @Dan48932540 @playnewworld Its still naive tho to think 4 more weeks is gonna fix everything. And very likely some of the changes they make now can cause new and unexpected bugs if they dont get tested. That again will cause new push backs and delays.

  • BandidoBiscuito Billy (@BandidoBiscuito) reported

    @playnewworld Rather this than a rushed broken game which items to be standatlrs nowadays and weirdly accepted. This is how to do it @playnewworld kudos to the team.

  • TehBrownie вяσωηιє (@TehBrownie) reported

    @SteinDerMann @PaulRizzo504 @playnewworld it is the Studio's responsibility to SET A DATE they can make. IT is called Time Management. What have their Alpha testers been doing the last 18 months. 31 more days is not going to fix the bugs. They did not even know they needed to place a FPS limiter on the menu screen????

  • glen_malley Glen Malley (@glen_malley) reported

    @TalesOfLumin @playnewworld Had very poor connectivity from here in Japan as well. It was playable, but janky as heck. PVE is doable as-is but pvp is more or less impossible in the current state. I really hope they fix it.

  • L1NSEED L1NSEED (@L1NSEED) reported

    @playnewworld Fix the Combat! People have already covered the ins and outs of what's fundamentally wrong with the lacklustre combat. Sword and shield is by far the worst combat in any MMO I've played. If anything should be focused on. It's this! The rest can be fixed in post as they say

  • Somerandompira1 Somerandompirate (@Somerandompira1) reported

    @CometIndustries @DJ_DJ @playnewworld Not to mention player retention issues probably these same cry babies would be moaning about there bugged quest etc. In a week demanding refunds lol

  • ShinyKrug Luuk (@ShinyKrug) reported

    @FncRagon @playnewworld True but thats not my point the fact that they didnt take into account that the may need more time to fix those thing after a beta and instead set the release 3 weeks after

  • SteinDerMann hiding in my thoughts (@SteinDerMann) reported

    @TehBrownie @PaulRizzo504 @playnewworld Would you give customers an unfinished product or tell them that you need some more time? Also setting a date is very vague because you dont know how many bugs you will find etc. The beta was a test... And 31 days will fix many bugs. How long do you think does it take to fix one?

  • MultibladeGames Multiblade (@MultibladeGames) reported

    @fr0nzilla @washedaio @playnewworld Those exploits don't take 2 months to fix, and you won't get a bug free game even with 2 months of wait. You sheep just conform to constant delays.

  • Dan48932540 Dan (@Dan48932540) reported

    @Cold96_ @playnewworld You are in the minority here. They broke your trust? They never promised you anything. A release date has never been a guarantee in the gaming world. Players found more issues then they expected. Ever play WoW? See how their fix it later philosophy has worked out for them?

  • gameboyfro Gameboyfro (@gameboyfro) reported

    @playnewworld Lag detected

  • Dan48932540 Dan (@Dan48932540) reported

    @Cold96_ @playnewworld Shadowbringers dropped with no quests locking anyone out any quest instance that was full would add you to a que and you would eventually get your turn. FF14 is the smoothest mmo I have ever played and problems never return.

  • BandidoBiscuito Billy (@BandidoBiscuito) reported

    @playnewworld Rather this than a rushed broken game which seems to be standard nowadays and weirdly accepted. This is how to do it @playnewworld kudos to the team.

  • Isilrar Fabiano Mandarino Isilrar (@Isilrar) reported

    @playnewworld You guys cant fix problems in less than 2 months.. Just delay the game to december or early 2022. Better wait than another release like cyberpunk

  • Dan48932540 Dan (@Dan48932540) reported

    @Cold96_ @playnewworld I never said 4 more weeks would fix it. I never claimed that it will work out. I said that the ideal of fix it later breaks games down and their communities. People dont want to get off work and come home to a new patch and weeks for it to get fixed.

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