New World

New World Outage Map

The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

New World users affected:

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • prophet_wind The Prophet Wind (@prophet_wind) reported

    @getvindictive @playnewworld waiting for them to fix a login issue

  • saifrkk SRK (@saifrkk) reported

    @MichaelBarbourx @playnewworld Anyways how can my new friends play with me on the same server if thats not an issue ?lol

  • CochraneAdam Adam cochrane (@CochraneAdam) reported

    @ActnFly @getvindictive @playnewworld Hardware issue. Nothing to do with new world

  • HistoriaEstran1 Historia Estranha (@HistoriaEstran1) reported

    @playnewworld why ******** am i still banned and none of your customer service reps have done a ******* thing? I dont even care to tell you the details... but i was banned for 24 hours during the ******* BETA months ago, its been 4 days since full release and still banned. WTF?!

  • HehatemeJ HeHateMe Picksix Jr (@HehatemeJ) reported

    @playnewworld you guys gonna release new west coast servers anytime soon? I'm there and playing on the east cocast server and the lag is horrible

  • nikrrrrd nickyyrrr (@nikrrrrd) reported

    @Cup_of_Joe904 @playnewworld Joe **** you New World is trying dam hard to fix there game can you have some ******* appreciation

  • JKuson John Ryan (@JKuson) reported

    @playnewworld Just go to a server without a queue. In the beginning popular names like Valhalla and Olympus got flooded. I was annoyed but just gave up on my first character and started over on a low population server. So glad I did, I'm having a blast with no issues or wait times.

  • superbig AaronOnAir (@superbig) reported

    I love New World, but the one big con of @playnewworld is the fact that there is no crash priority for queue. Pretty absurd for a game like this.

  • SainzGerardo Gerardo (@SainzGerardo) reported

    @playnewworld Fix your ******* game, what ******** is going on with the RTX series cards that are ramping to a ******* 100% on all fans and shutting down unexpectedly!!

  • Ice_man690 Robert C (@Ice_man690) reported

    Hey @playnewworld I have made my character and got off the game to take break and now the server is at max population and there is no queue, I just keep getting connections error, timed out while waiting server to spawn the player. Any ideas?

  • Slootbag Ted Bacinschi (@Slootbag) reported

    Hey @playnewworld I love playing your game very much, but I don't love when I DC or crash to any number of things and need to wait 4 hours to play again. Will you be adding some kind of DC grace period any time soon?

  • queen_flannel Flannel Queen (@queen_flannel) reported

    @playnewworld can you please please please fix the hud issues soon. Not being able to see quest objectives makes it very hard to complete them. Esp with the only solution to fix it being to log out and then back in… with the queue times.

  • DrunkPunk999 Putler kaput ! (@DrunkPunk999) reported

    @playnewworld fix quests ,i forgot quest name but there u need to kill soem guy, and in that map bunch of people standing and waiting him to kill and u cant do or kill him , no clue why they stay there whole day and how to finsih that quest

  • spartan2232 lee crites (@spartan2232) reported

    @playnewworld can we get a fix for the game crashes when people are doing corrupted portals. i mean with server que's it really really sucks getting a crash and losing my ability to play for an hour

  • KdogLive Kdog (@KdogLive) reported

    I cant wait for them to fix the rapier evade camera slow bug in @playnewworld ...

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