New World

New World Outage Map

The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

New World users affected:

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Nîmes, Occitanie 1
Saintes, Nouvelle-Aquitaine 1
Porth, Wales 1
Aßlar, Hessen 1
Annaberg-Buchholz, Saxony 1
Vagney, ACAL 1
Beckum, NRW 1
Cergy, Île-de-France 1
Sydney, NSW 1
Oldenburg, Lower Saxony 1
Linz, Oberösterreich 1
Bermuda Dunes, CA 1
Pelotas, RS 1
Thornton, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • kongerz Kong (@kongerz) reported

    @playnewworld Please improve latency for APAC players. Getting almost 300ms ping in the Philippines. It's annoying when you try to craft / gather ingame and the progress gets cancelled, or your character randomly teleports due to delay issues. #playnewworld

  • joshaverybrown VioletCoprinus (@joshaverybrown) reported

    @playnewworld How do expect people do play w friends - not allowing new players to make characters on servers with a high pop creates an entirely new problem. My bf has not been able to make a character despite their being no queue, even now that our company’s server is at MED population.

  • 420THgooner KKV 🔴⚪️ (@420THgooner) reported

    @playnewworld @brunopo_ “We are aware of this issue, please waste your life time and wait you idiots”

  • AlanMayan Alan (@AlanMayan) reported

    @playnewworld @LemmyBravo @playnewworld People need to take a 20 min break without getting kicked from the game to wait hours in queue to enter again. Solve the server capacity problem, afk people is not the issue here

  • karlremy11 remy (@karlremy11) reported

    @playnewworld FIX LAG DETECTED

  • M7md_95_ محمد الجهني (@M7md_95_) reported

    @RPGProxy @playnewworld we all hav the staff we did it b4 and want to do it again the fix was we all quit the game and open it again and reform

  • DPSFitness_ DPS Fitness/DazStan (@DPSFitness_) reported

    @OnepegMG @playnewworld I mean after having to queue for like 2-5 hours I don’t blame people. It’s not about the afk people it’s about Amazon sorting their servers so more people can play and less queue times, then people wouldn’t need to afk. Same goes for crashing it wouldn’t be an issue.

  • Azzavhar Azzavhar (@Azzavhar) reported

    @playnewworld Character list isn't loading up atm. Circle spins around for a bit. Then after about a minute, gives error: "Connection error. @ mm_connerr_rep_timeout"

  • tronexhx Carlos J. Rodriguez Vega (@tronexhx) reported

    @playnewworld @LemmyBravo You guys kicking AFK players are lame. I would like to go to the toilet and have a meal without thinking I need to queue for 5 hours. Fix other things that are more important FFS

  • LoaOfAnxiety 𝓜𝓸𝓶𝓸 𝓛𝓸𝓹𝓮𝔃 🍃💨🍄✨ (@LoaOfAnxiety) reported

    @K1ngBees @playnewworld Was just talking about this! You definitely don't want to completely log out to fix something being wonky when there is a 4 hour + queue. 😩

  • ouuuuuweee gothboy (@ouuuuuweee) reported

    FIX IT PLEASE WHY CAN ONLY ONE PERSON GET LOOT FROM KILLS HM??!??! @playnewworld

  • Bones0481 Bones481 (@Bones0481) reported

    @jackanoryy7 @Adeptus_Addy @playnewworld If you didn't think you were doing something great or a service to the world then why report it. The player did nothing to you. Ppl are *****, moronic, and obtrusive to mention a few. Sorry you got banned but seriously if the player wasnt bothering you leave it alone

  • joshaverybrown VioletCoprinus (@joshaverybrown) reported

    @playnewworld How do expect people to play w friends - not allowing new players to make characters on servers with a high pop creates an entirely new problem. My bf has not been able to make a character despite there being no queue, even now that our company’s server is at MED population.

  • Nomislol SiRenQT (@Nomislol) reported

    @playnewworld @brunopo_ Hi, can you please provide us with an update in regards to the queueing issues? I have been trying to login to my server for over 5 hours now.. I have been position 5 in the queue all day. It's really disappointing that my friends are playing just fine but I can't.

  • LvsyanLoL Sergi Madrigal (@LvsyanLoL) reported

    @playnewworld I have a problem that when I got lag, you kick me from the game and I go to queue, there is any way could you fix that? instead of kicking me from the game, just leaving me there till I get my conection back? I would like to enjoy your game.

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