New World

New World Outage Map

The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

New World users affected:

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new-world-game Hero Image

New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • ______Old______ Old (@______Old______) reported

    @playnewworld Can I get back to the normal q? I've been stuck on the queue for a starting area but my character is lvl 17 already.... Name: OldViking Server: Saena The games really fun but this q is just broken I'll get to pos 1 be there for 2 hours then get an error and I can't q again

  • CryptoSven2 Zack (@CryptoSven2) reported

    @playnewworld Funny how a Multi Billion Company cant get this **** done in a day, while some private servers from other games were able to fix such problems within hours. Never again. Also thanks for the electric bill from sitting in the main menu / queue. Also give me a new graphic card.

  • MarninCohen Marnin Cohen (@MarninCohen) reported

    @playnewworld part 1\4 I thought about a solution the long queues issue. You can change the world system to Main Worlds and Sub Worlds. instead of having only Main world like Cantahar, you can make: Cantahar #1 Cantahar #2 Cantahar #3 ~go to the next part~

  • carlHarisson Carl Harrison (@carlHarisson) reported

    @noelbigdadmiler @playnewworld Report this issue to global_recovery123 on Instagram. He's the best to fix any problem on hacked accounts. He recovered mine within 30 minutes.

  • dr3wsk1_drew Drew (@dr3wsk1_drew) reported

    @ObeyJustified @playnewworld So do i lol got 2 x lag detected issues today booted and now our server queue is 2k+ fml

  • SrGravatas SrGravatas (@SrGravatas) reported

    @Celtics_fan78 @madagger @playnewworld Thats the problem, every new player wants to be on the same server "everyone is playing", doesnt matter the game there'll always be a cap, unless the game was designed to deal with it(example: having instanced regions) Im not saying they shouldnt try to fix the queues.

  • ChrisplaysA Chrisplays (@ChrisplaysA) reported

    @playnewworld @NWCompendium And, what is the point? Relevel a character on one of those servers, just to have the same problem this weekend with queues on these new servers? And than do another character on another server???

  • FETAKNIVEN FETAKNIVEN (@FETAKNIVEN) reported

    @playnewworld Can you confirm a fix on being stuck in ”queueing for a starting area” when you are lvl 20+. Been in this queue for 15 hours.

  • SEACALLpildash Marie-Lo (@SEACALLpildash) reported

    @noelbigdadmiler @playnewworld It really feels bad how your account has been banned I had same issue not until I was recommended to @cvnfvx and he got it fixed today hit him up and be happy again

  • drboi430 *clever name* (@drboi430) reported

    @playnewworld please fix amrine temple zone. none of my attacks register but enemies can hit me. as soon as i leave the temple everything works normally

  • atroarc Cam B (@atroarc) reported

    @playnewworld Queues won't be resolved until people can transfer because they want to play with their friends. The two issues are literally the same problem.

  • aLivingBeing a Living Being (@aLivingBeing) reported

    @playnewworld Please look into 'You are queueing for a starting area...' it is so broken...

  • SEACALLpildash Marie-Lo (@SEACALLpildash) reported

    @noelbigdadmiler @playnewworld It really feels bad how your account has been hacked I had same issue not until I was recommended to @cvnfvx and he got it fixed today hit him up and be happy again

  • themiglershow migler (@themiglershow) reported

    @playnewworld Should SERIOUSLY open up the Character migration service. Like, NOW #NewWorldMMO #PlayNewWorld

  • FishFPS Fish (@FishFPS) reported

    @playnewworld When someone is already in queue or in game, and they are disconnected (either for being afk, by an error, or internet outage, whatever) they should get priority and bypass the existing queue if the try to reconnect immediately. Other games do this. It seems fair.

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