New World

New World Outage Map

The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

New World users affected:

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Nîmes, Occitanie 1
Saintes, Nouvelle-Aquitaine 1
Porth, Wales 1
Aßlar, Hessen 1
Annaberg-Buchholz, Saxony 1
Vagney, ACAL 1
Beckum, NRW 1
Cergy, Île-de-France 1
Sydney, NSW 1
Oldenburg, Lower Saxony 1
Linz, Oberösterreich 1
Bermuda Dunes, CA 1
Pelotas, RS 1
Thornton, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • dabszy Dabzsy (@dabszy) reported

    @Diivil92 @Leer09737525 @playnewworld PvP isn’t wars is a broken mess

  • soulidarksoul Souli the Dragon #Unleashthedragon (@soulidarksoul) reported

    @VeNoMzShibe @playnewworld Price is no problem since I already have it, problem is if got better than before, while I wait for be a good game, I went to TESO and playing Dark Souls 3 meantime.

  • SigynX1 Sigyn (@SigynX1) reported

    @playnewworld I was able to do a partial fix by closing Steam completely. Now my achievements page is showing up. However, none of my recent achievements or titles are showing up. For example, I joined a faction today but got no achievements/titles to show for it but my husband did.

  • block_maniacs Blockchain Maniacs (@block_maniacs) reported

    @playnewworld Wish u learning how to fix game

  • DZMorris DZM (@DZMorris) reported

    @playnewworld For the lag to go away

  • pradito523 Omar Prado (@pradito523) reported

    @playnewworld @AMZNGameStudios Fix you bugs!

  • BckWaterOvrFlow Emily Frost (@BckWaterOvrFlow) reported

    @Diivil92 @Leer09737525 @playnewworld Wrong. Every patch has had a bug list longer than the last and every single patch has started with the line "focused on fixing issues that arose from our (last) update." They made farming wood harder for no reason. They made farming gear harder for no reason.

  • GameOnRodney Gabe Landerson (@GameOnRodney) reported

    @playnewworld Yo - servers down?

  • SigynX1 Sigyn (@SigynX1) reported

    @playnewworld I am loving this game but ran into an issue today... I'm not receiving achievements and titles anymore. (I was yesterday.) The entire achievements screen is blank. Tried verifying integrity of Steam files but didn't work. How can I fix and will I get all of them after it's fixed?

  • foursight_ttv four_sight (@foursight_ttv) reported

    @Diivil92 @Leer09737525 @playnewworld Fixed you say? Lots of content are still having issues; bugged quest, glitchy models, Dungeon runs crashing, weapon balance, etc. to name a few. These issues were reported months back & are not even resolved not to mention the new ones. You might wanna raise your standards higher

  • Janabi300 Abdulla Al-Janabi (@Janabi300) reported

    @playnewworld The game is trash! Random perma bans, taking forever to Fix duping, bugs…

  • MiltonYeoh Milton Yeoh (@MiltonYeoh) reported

    @playnewworld Fix the dam bug .. game is broken pvp r broken every new patch break the game even more

  • traveIer0420 traveler💉💉 (@traveIer0420) reported

    @SombreroGG @playnewworld There's still the whole issue of dungeon keys being limited so people are forced to purchase them as mtx

  • itsBsaint Bsaint (@itsBsaint) reported

    Playing @playnewworld til' 7 in the morning really hits different. I really want to continue but have to sleep, going again in a few hours! I have a problem...

  • Zebwen Rich (@Zebwen) reported

    @playnewworld I am on the forums and have made numerous posts that get summarily ignored. Mending Protection has been broken since release. I reported it very early using the official reporting method and it still isn't fixed. Seems pointless using the forums as its just full of bruisers.

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