New World

New World Outage Map

The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

New World users affected:

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new-world-game Hero Image

New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
‘Ewa Beach, HI 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • FreshTweetybird Albert69420 (@FreshTweetybird) reported

    @Vissarion_aris @Kalideagarwaen @playnewworld then you all should because you are most likely going to have this problem everyday

  • Kcsnipa Kcsnipa (@Kcsnipa) reported

    @playnewworld OMG, what did i get excited for, its over 15mins, now we got login issues

  • CeeJayLive1 CeeJayLive (@CeeJayLive1) reported

    @playnewworld Please sort the looting issue, expand capacity in larger servers and then just let it run man... I'm tryna play between work calls here -_-

  • Tinus_81 Tinustag (@Tinus_81) reported

    @Kalideagarwaen @playnewworld 2 1/2 hours que and at position ~600 got a connection error and back at 2700, disconnected again. I'm glad with this maintenance hope they will scale up and fix this today like they did in the open beta.

  • Mysticalpigeon weary of the prophets (@Mysticalpigeon) reported

    @Leotas_ @playnewworld We hate you! Jk, I’ve gone from 8k to 5k in queue to disconnect to 2900 in queue to now being told the servers will be reset😭😭😭

  • rubby_man Rubby Man (@rubby_man) reported

    @DanielDVvis @playnewworld Yep, I've had the same problem but it was fixed after few minutes

  • W1ckedS1 K.J. Rocka (@W1ckedS1) reported

    @playnewworld Same problems as all your beta tests and as expected nothing happened, pushing release date back to make it look like you're going to change things, while you only did it to stop the massive refunds going on during beta, making ppl wait another month for nothing except greed.

  • amolek43 amoleka (@amolek43) reported

    @Death_Displayer @playnewworld Dm @legittool ASAP he help me solved my problem when I have similar issue with my locked account. His good and fast.

  • emiloujess emiloujess (@emiloujess) reported

    @playnewworld Okay, what on earth is going on? My characters keep disappearing and reappeing on the login screen and I can't login when they are there...

  • m0rsi1 m0rsi (@m0rsi1) reported

    @FullTrollingLoL @playnewworld its caused from your MSI Dragon Software...the LED thing...i have the issues since beta too

  • mrpengu08591090 The_P1ngu (@mrpengu08591090) reported

    @playnewworld fix your servers ffs, im waiting 3 hours in lobby

  • AKFISHA Akuqhi (@AKFISHA) reported

    @playnewworld fix lobby

  • Luigizzor Luigizzor (@Luigizzor) reported

    @NoxieProxie @playnewworld You realize, that we all payed for it, and they had all the time in the world to do stress tests. They also had EXACT numbers of how many people bought their ****. Also we are talking about AMAZON, the largest cloud service provider in the F-ing world. This launch is a disgrace.

  • sickdegen Voyageur (@sickdegen) reported

    @playnewworld Dota + couter strike have almost 2 milions palyers a t same time and they have 0 problem to log and play. You have 10 times less players znd u still stuck.

  • tamuir Tamuir (@tamuir) reported

    @playnewworld but Queue times sigh it was 2200>1000 then unexpected maintenance then back to 150 > Unable to login > back to 1300 Queue again.... what a **** start.... 3+ beta's and still these stupid issues... like seriously did you guys sleep through 3x beta?

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