New World Outage Map
The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
New World users affected:
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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Spoofeh
(@Spoofeh88) reported
@playnewworld So are we gonna have tommorow evening after our work to play or are we staring at another servers down screen cause your updating in prime time EU?????
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Nick
(@NDetombes) reported
@playnewworld Hi, I've just farmed 45k Covenant tokens but the option to convert a "Covenant Inquisitor Coat of the Sentry" with a "Cleric Sceal" is not available in a T4 Outfitting station or T5 Forge. Please fix or refund tokens? User: CryptoNick Server: Lethe (EU)
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Actosh
(@GH_Actosh) reported
@playnewworld @playnewworld what are u going to do with the war exploits going on for a while now?Turn off wars until u fixed that stuff, cause right now its almost useless to go in Wars against Companys abusing the Lagspike and undying exploit. Outpost rush was disabled for a way minor issue!
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Mind over Matter
(@tryoung) reported
@Real_DanMan @playnewworld Coming from games such as Elder Scrolls Online (played for over 2 years), and Destiny 2 (played for over 1 year) - both crashed and were riddled with bugs, I'm surprised at how stable New World has been. I've had no issues logging in, haven't been booted once, and no crash.
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datloganguy
(@datloganguy) reported
@playnewworld There does not seem to be an option to set the audio device in the game outside of communications... This is a problem for those of us that use multiple audio channels for different applications. Also in the communications you can't set to "Default" device......
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Fro
(@frocusdforlife) reported
@playnewworld Any idea when some of the legendary questline bosses are going to be fixed? Also - First Light on Hanna Pacha has stations that we upgraded to higher tiers, yet are only showing tier 2 when you go to the station, any fix for this?
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Thirty
(@ThisIzThirty) reported
@playnewworld @TrevzorFTW My whole company of over 200 players quit last night. We lost every zone because of a company exploiting the tab out invincibility in war and lagging it with ice gauntlets. You have not even attempted to address this or update.
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MobilityWinsii
(@MobiltyWinsii) reported
@Gothalion @playnewworld There's also the problem of mass reporting as a tactic to take out heavy hitters before war
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ThornHub
(@ThornHubGaming) reported
@playnewworld there have been multiple issues found by players, and we have not seen any communication from you. That transparency you had at launch is seeming to disappear. We would love to hear plans to fix issues and also if some "bugs" are just intentional changes.
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Squish
(@SquishAlan) reported
@playnewworld Are we getting an update on transfers soon? War lag with frozen gauntlets? The economies of many if not all servers are failing, we need other ways to make gold rather than just selling to other players. Go to reddit and you can see what we are talking about.
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John🖤
(@Falcojody) reported
@playnewworld fix your game!
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NP
(@NERD_projects) reported
@playnewworld I Wish U fix the Portals Bug WE want to die the 55 and 65 Portals
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Malgus Kerensky
(@MalgusKerensky) reported
@playnewworld Love the game but you need to start addressing critical issues: 1. Disable war until the exploits/lag is resolved. 2. Better communication overall. 3. Find a way to reply to bug reports on your official forums so players know if you are aware of issues.
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JeanTVGaming
(@JeanTVgaming) reported
@playnewworld I cant login on EU servers. its is just circeling around the play
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Mo
(@Mot_Mag) reported
@playnewworld miss you bud. Sorry you forgot your login credentials 🥲
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