New World

New World Outage Map

The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

New World users affected:

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new-world-game Hero Image

New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Nîmes, Occitanie 1
Saintes, Nouvelle-Aquitaine 1
Porth, Wales 1
Aßlar, Hessen 1
Annaberg-Buchholz, Saxony 1
Vagney, ACAL 1
Beckum, NRW 1
Cergy, Île-de-France 1
Sydney, NSW 1
Oldenburg, Lower Saxony 1
Linz, Oberösterreich 1
Bermuda Dunes, CA 1
Pelotas, RS 1
Thornton, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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New World Issues Reports

Latest outage, problems and issue reports in social media:

  • lofylin Lofylin (@lofylin) reported

    @playnewworld @P4wnyhof fix the servers instead of tweeting

  • Dvieli1 Dvieli (@Dvieli1) reported

    @playnewworld Go fix the Amrine Dungeon... its impossible to do and without it you can't progress the MSQ, how come the released game has more bugs than the closed beta...

  • thierrygriffit2 Thierry (@thierrygriffit2) reported

    @playnewworld fix the overseer zane mission he spawns every 10 minutes and you can’t even get a hit because there’s 10+ people here!!!!

  • OggeJdoge Ogge Jdoge (@OggeJdoge) reported

    @playnewworld Play? More like sit in que for 3 hours, then get connection error when you are at place 20, then reque for 3 hours.

  • _iifahd فهد (@_iifahd) reported

    @playnewworld fix your Queues we cant wait six hours to play the game #NewWorldMMO

  • ArahorPlays ArahorPlays (@ArahorPlays) reported

    I've been in the queue since 2pm, It's now 7:30pm Gotten 2 errors so far at around position 100-300 which has tossed me back of the queue both times, once to 1700 and last time to 3500. I'm now on 1200 Will start stream once I'm in, but will be late. @playnewworld #NewWorldMMO

  • ItsxElectroTTV ItsxElectro (@ItsxElectroTTV) reported

    The @playnewworld cycle: Wait in queue for 2 hours -> get to position 99 -> grab food/drink from downstairs -> login error -> restart queue -> position 450/ est. wait time = 2hrs. Please a crumb of gameplay, just a crumb.

  • pluddz hemligman (@pluddz) reported

    @playnewworld @P4wnyhof How about you add a feature that lets you keep your place in the queue after getting the error message saying something about "too many requests"? I've gone from 1.6k spot to 3.3k, then 20 minutes later I went from 2.8k to 3750 and once more to 4k..

  • hansaxh Hans A (@hansaxh) reported

    @PtotheILSNER @playnewworld @briixxloveee Im in EU and thinking of starting a character on a US server due to the queue problems in EU and then transfer that character to a EU server

  • Mprizolakias Mprizolakias (@Mprizolakias) reported

    2nd day that can not login to #PlayNewWorld .... :( :( :( ALL Eu-Central servers are High with more than 2.5k :( Too bad i can not play in the mornings cause of work :(

  • mishkathedh Mishka_with_puppies (@mishkathedh) reported

    @playnewworld is there still being work done to fix queue times? I appreciate adding new worlds but that doesn’t help once you have a character created and have to sit in a 4 hour queue to get back into it

  • Itz_Milkyy MILKY (@Itz_Milkyy) reported

    @playnewworld WHEN YOUR GAME CRASHES, PLEASE GIVE US A GRACE PERIOD TO RECONNECT!! HOURS of sitting in queue just to have the game crash and get sent right back to the end of the line!

  • tanximus Tanximus_Prime (@tanximus) reported

    @playnewworld I took vacation for this **** game, i have 30h playtime - 50% are queue time. I didn't click on PLAY after the "too many requests" bug, but then i got a lost connection msg-4 TIMES today! And no i don't have connection issues, cause the bad game d2r runs...So you pay my vacation?

  • tsolewsgniht 〰️ (@tsolewsgniht) reported

    please fix the amrine excavation in the br server kigal @playnewworld

  • eldarioth Eldarioth (@eldarioth) reported

    @s4dsack @playnewworld yesterday, 3 hours in Q. Loads up, get to town.. BANG.. crash to desktop, back in to a 3 hour Q :(

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