New World

New World Outage Map

The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

New World users affected:

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
‘Ewa Beach, HI 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • DrFitz Dr. Fitz (@DrFitz) reported

    @playnewworld Fix sacred ground and the 10,000 other bugs, morons.

  • TerennNash Terenn Nash (@TerennNash) reported

    @playnewworld roll the servers back after this patch. too much broken, too much disrupted. territories gained or lost because of healing bugs.

  • FatStewTtv FatStew (@FatStewTtv) reported

    @primegaming @playnewworld 230 hours in playing uncapped at 1440p and steaming in 1080p @60fps at the same time on a single pc and never had a single issue.

  • Addlord Adrian-Lee Pedersen (@Addlord) reported

    @WhoIsSaber1 @SebastianvonRe1 @playnewworld I mean, the heal crouch exploit literally kills the pvp aspect of the game. They can’t wait weeks to fix it. Players won’t sit around waiting for it.

  • Saint_Sociopath Cyberpop Ronin (@Saint_Sociopath) reported

    @raufbeyy @Fumetsu_no_ @playnewworld There's a weird snag with sales made before people pull out their items. If you didn't get paid, but your item sold, it's staying in this weird limbo state. Idk if that's the case with you, but it is causing that same issue for other players.

  • SchviftyFive Liz Olin (@SchviftyFive) reported

    Yooooo I'm done playing a laggy game that doesn't reward skill but exploits instead. PLEASE disable wars and fix the lag @amazongames @playnewworld

  • MiroeMotown Miroe Phillips (@MiroeMotown) reported

    @raufbeyy @playnewworld It’s because you’ve probably sold something last night and the money is still transferring to your char as a trading sell, hence the error message

  • germanocassese TekkenJlN (@germanocassese) reported

    @sp4ce_Elf @4amLonely @playnewworld they are universal, it's just not working,maybe restart the game...

  • KyleThatKyle Kyle (@KyleThatKyle) reported

    @Gothalion @playnewworld Yeah, I've taken a break from it because of that. No need to rush to max level when it's all broken.

  • Raif211 Raif21 (@Raif211) reported

    @lisuk94 @playnewworld They break more then they fix. I don’t know what games you play but this kind of thing literally kills game. They can’t even fine tune the game after release as they are still working week after week figuring out bugs only for other things to break

  • stuart88284494 stuart (@stuart88284494) reported

    @playnewworld a fast fix would be nice (HOTFIX) as my mates have transferred and I'm left on a dead French server

  • DiezelGamingg Diezel (@DiezelGamingg) reported

    @playnewworld Don't worry guys we just have to wait another 7 days at 1am then a 5 hour maintenance just to add bug number 247 and fix nothing LMAO

  • JacksonB017 Mr. Worldwide (@JacksonB017) reported

    @TwitchSmallsTV @playnewworld They posted an update, ran into issues in two regions with rush, being put on hold

  • Noobicron Noobicron (@Noobicron) reported

    @playnewworld Take the whole game down and fix the bugs. It gets worse every patch. Ice gauntlet barely works. Gems and perks are broken. Trade post is broken. It needs a LOT of love right now. Put transfers in the back burner if you need to and get this fixed.

  • germanocassese TekkenJlN (@germanocassese) reported

    @playnewworld I've spent all of my azoth to remove trading post goods and put those into storage in multiple settlements, it says now i can't transfer even with no active trading post. Will be my character refunded? I want a fix now! @playnewworld

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