New World Outage Map
The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
New World users affected:
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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Northampton, England | 1 |
| Istanbul, İstanbul | 1 |
| Hillsboro, OR | 1 |
| Münster, NRW | 1 |
| Trnava, Trnava | 1 |
| Heilbronn, Baden-Württemberg Region | 1 |
| Göttingen, Lower Saxony | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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amoleka
(@amolek43) reported
@Namaslays @playnewworld Dm @legittool ASAP he help me solved my problem when I have similar issue with my locked account. His good and fast.
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Martin Böckmann
(@Real_Farming) reported
@Spike_Spiegel28 @playnewworld Which isn't the problem. The servers don't seem to scale well at all. If they did, this behaviour would be a non-issue.
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Jens Øien Kloster
(@IenJens) reported
Apparently having RGB in my computer is a cheat. Please fix @playnewworld
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Martin Böckmann
(@Real_Farming) reported
@Spike_Spiegel28 @playnewworld I guess we can just wait for the answer on that one. I have full confidence that it will be impossible to login between 5PM and 11PM, too.
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Spike
(@Spike_Spiegel28) reported
@Real_Farming @playnewworld And they don't scale well because they were meant to scale for the load that would be put on them from all the european players. They were NOT to scale for the a majority of the rest of the world. So yeah not having a global launch is still the problem.
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Martin Böckmann
(@Real_Farming) reported
@fleshfurnace @XaryenMaelstrom @playnewworld I get your point. But my point is, even though that is happening, if a queue lenght is 10k and it's a problem, then this means they have not learned how to MMO. Meanwhile other MMOs launch with several hundred thousand unexpected players and you wait 10 minutes.
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The Rusty Gun
(@TheRustyGun1) reported
@playnewworld Wait I'm queue for 1 hour ...join ....LAG DETECTED ....kicked .
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Martin Böckmann
(@Real_Farming) reported
@Spike_Spiegel28 @playnewworld It's a Tuesday morning in Europe. I would hazard the guess that >75% of the playerbase is at work and can't play right now. In 8 hours, when people had dinner - US players have their own servers and the same problem occurs, now with "legitimate" EU-players.
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Martin Böckmann
(@Real_Farming) reported
@fleshfurnace @XaryenMaelstrom @playnewworld It would require them to learn from other's mistakes. And they just didn't. Not only that, they didn't seem to learn from their own either. Because even in beta, the login process was dodgy.
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Valerio D.
(@laveritanera) reported
@playnewworld More than 1 year of delay, a very bad beta test start .. hope who play this game don't encounter any other problem NOW!
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The Rusty Gun
(@TheRustyGun1) reported
@playnewworld Wait in queue for 1 hour ...Join ... LAG DETECTED ...kicked .
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tj81
(@tj8106) reported
@playnewworld please fix the can’t interact with anything bug Amazon games this is a joke!!!!
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HannibalForge
(@ForgeHannibal) reported
@playnewworld Trying to launch New World with a GTX 3090 Aorus Xtreme, and every single time it will cause my card to go under load and crash. Supplied fix does NOT work. Drivers are updated. FPS was capped at 60. Nothing. New World NOT safe for GTX 3090. #MMO #NewWorldMMO
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MelonLovesU
(@MelonLovesU) reported
@playnewworld jesus fix the que times, ive never seen a game with such an absurd que time 9 hours..... are u kidding me.
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sys32
(@grepwall) reported
@playnewworld @gameguyben1 queue simulator hype... wish amazon had a cloud service so they can afford servers
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