New World Outage Map
The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
New World users affected:
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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| ‘Ewa Beach, HI | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Lucidity
(@LucidityNA) reported
@playnewworld Stop saying, “you’ve never played an MMORPG!” to justify the extended maintenance times, please. Even OSRS hasn’t had this issue and the game is old. There just needs to be better communication from the NW team and more understanding from players. Frustration is normal.
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LouisLio
(@kimohunt) reported
@playnewworld To be honest, this maintenance delay is worst than any type of bugs/exploited/lag/queues we ever experience. Would rather having all the bugs but we can still run ingame than trying to fix few things for 6hours+ XD
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Marcus Borg
(@MarcusBorg) reported
@playnewworld @playnewworld whoever is in charge of your service management for change control needs to get a grip on these failed changes. That is the second successive failed change window. I assume you are running incident & problem management as a follow-up?
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mawelous
(@mawelous_hg) reported
@buschi3112 @playnewworld what do you need to know more than that? It's not like a more detailed explanation would change anything except wasting time of someone who should solve the problem because then he has to explain it to the social media guys...
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schl_ynch
(@YnchSchl) reported
@MarcelvMartins @SUBZEROMMO @playnewworld the problem is the timing. they have 18 hours outside of the prime time of their largest player region.
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Anthony
(@CaptainBaticles) reported
@playnewworld can you please start doing EU maintenance at 3AM GMT please it would make everyone happy and maybe do the US maintenance the day before so your not overwhelmed and can fix any problems that happen
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X
(@Xeirus) reported
@Mentalmackem @TimTr13 @playnewworld Man, you really don't know anything about IT huh. Sometimes a server has issues that another doesn't.
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Pascual Mauricio
(@Jalipe_Jude) reported
@Fugglet_tv @playnewworld Sounds the same problem @RuneScape has had with bots!
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Commissar Clown
(@0ttzz) reported
@playnewworld Can anyone log in to NA East right now? Error message.
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Gary Hunter
(@Mentalmackem) reported
@Xeirus @TimTr13 @playnewworld clearly that's why i'm a network engineer, you fix where the demand is first, seen as its currently EU Prime and only 9am on the west coast you fix EU first and west coast later to keep the most impacted customer base at that time somewhat placated
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Almighty Majesty Toomp XIV
(@thomzors1) reported
@playnewworld please fix ur priorities
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Schrumpelhut
(@Schrumpelhut23) reported
@95Gunnerr @studingo @playnewworld then delte your 1 day old charakter and start new with your friends problem solved.
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Nicolò Russo
(@NikcohCSr) reported
@playnewworld TAKE THE ******* SERVERS DOWN AT NIGHTTIME FFS
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skydron
(@skydrono) reported
@playnewworld Do you start coding the fixes when servers are down or why can't you make the server update like all other gaming companies? Bring server down, patch them and bring them online.
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NEO.at
(@Scholli2016) reported
@playnewworld the sad part is, once eu is up, there gonna be login Qs too, so add 20 mins to your waiting time xD
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