New World

New World Outage Map

The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

New World users affected:

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
‘Ewa Beach, HI 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • CptJamesTDuck CptJamesTDuck (@CptJamesTDuck) reported

    In my first organized war tonight in First Light on @playnewworld REALLY wish I could stream but I tried to set it up and had a weird issue where I could hear myself... Anyway. Wish US Bob Ross Forever folks good luck as we take FL FOR THE SPARK!!!

  • Godsavethepop AmerSupernova (@Godsavethepop) reported

    @playnewworld Fix the Dupe item and bot !

  • Cryptoshute CryptoGoblin 🔺️🐸 (@Cryptoshute) reported

    @playnewworld Has the market been fixed? Gold issues and duping? If not, absolutely zero chance I waste my days again when some peasant can dupe the best in slot gear and be weeks ahead of me

  • jdrayb88 J (@jdrayb88) reported

    @playnewworld The quest where you kill the tiger in ebonscale is broken if you don't complete the whole quest at one time, tiger doesn't spawn outside the cage

  • Towelieban Benjamin T Lin (@Towelieban) reported

    @playnewworld Fix sword and shields inability to achieve 300/200 attribute points while having sword as off hand, also where are the legendary tower shields? and why do so many tower shields have kite shield stats? no xp for time on point for opr? tanks get no love in pvp

  • N4rdo__ nardo (@N4rdo__) reported

    @playnewworld Yet I my screen shakes every time I get hit or do an ability because of the lag. You guys gonna address this ever?

  • v0idheim Voidheim (@v0idheim) reported

    @drew_zimmerman1 @playnewworld Not sure about this issue. I haven't run across anything similar. What kind of specs are you running on your PC?

  • tyrnchains BLVDESFPS (@tyrnchains) reported

    @playnewworld This game is completely broken.

  • NarcissusTV Narcissus (@NarcissusTV) reported

    @playnewworld Fix your ban and review system, you're losing players and communities.

  • Targ35618266 Targ (@Targ35618266) reported

    @RealConorDoyle @playnewworld I haven't had alot of bug issues, don't work for AMZ but I do work in IT. What helps devs is telling them via their ticket system what bugs you've encountered. I'm sure you're doing that to help us all along.

  • BigMikx the big M (@BigMikx) reported

    @playnewworld Fix the high input latency in us east, happened after Lost ark launch date. Please.

  • theCRE4MPIE CRE4MPIE (@theCRE4MPIE) reported

    @BajheeraWoW @playnewworld No it won’t - PvP is still very broken and pointless …

  • mohzenova mohsen naqizadeh (@mohzenova) reported

    @playnewworld do something about aimbot on musket ! first fix game and talk about new shits

  • AdnanShorbaje Adnan Shorbaje (@AdnanShorbaje) reported

    @playnewworld The game itself is rly astonishing to me and fun to play. The main problem though is the disrespect of my time without any personal skill rewarding. Am probably now at my 50th run in lazarus and genesis just to lvl up my gear score. Why? What do i gain skill based from this grind

  • DiscntBatman Carebærstare (@DiscntBatman) reported

    @playnewworld With the amount of bugs and lack lustre 2 months since release game play, the need for player retention is required. Free to play months and dailies/weekly which are random that can create synergy with the player base. Lost ark is already broken and gated by poor management. 🙏

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