New World

New World Outage Map

The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

New World users affected:

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
‘Ewa Beach, HI 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • AEon_27 AEon_27 (@AEon_27) reported

    @RexxRyan @KyameronTV @playnewworld I don't understand the issue of not having a mount, when we are given other means of travel. Why not enjoy the game for what it is & if its not up to your taste then find something that is and not try to force the game to do something they don't want

  • charliemartnn Charlie (@charliemartnn) reported

    @playnewworld Please fix the pvp scaling! other than that great job!

  • evocybernation Evocybernation Gaming (@evocybernation) reported

    @playnewworld With Google Chrome, it cries out in pain. I can bring up the map but it's lagging significantly.

  • Techington Techington (@Techington) reported

    @Joey_J07 @playnewworld Don't know, but I'm not alone. Quite a few threads on their forums, from this beta and most especially the closed one. Plenty of issues on the /r as well. Even the ASUS notebook I have had troubles at 1080 with 11th gen i7 with a 3070.

  • birphon Birphon (@birphon) reported

    @Halucinationz_ @ItsSABER_ @playnewworld Sorry to burst your bubble, I don't use Chrome. I use Opera GX. And yes I did try using on Chrome, Opera GX and Firefox. My friends mainly run Firefox and also have the same issue as mentioned above :)

  • xer0nreloaded xЭㄹ0𑀦ㄹЭΛΩㅏΔЭΔ (@xer0nreloaded) reported

    @playnewworld @Pocketdeath Well... Another ship i have to crash...

  • cryptotwitCND CR (@cryptotwitCND) reported

    @ColinMarcom @playnewworld Would also be nice if they didn’t close down areas of the map where quests are trapped. Pretty frustrating needing a quest that’s stuck inside a locked zone for hours and hours hope that was just a beta issue but people were saying it was to do with a pending war

  • MarcelvMartins Marcel V Martins (@MarcelvMartins) reported

    @Gr3atL3viathan @playnewworld see @playnewworld fix this..pretty sure u guys can fix in 2 weeks

  • hnrqfaitta Henrique Faitta Chitolina (@hnrqfaitta) reported

    @iconlyblue @playnewworld Disagree with you, Im a developer too and there's no "100% game". I played the beta and there's no critical bug that doesnt allow you to keep playing. They can keep updating and fixing the bug with the game released, theres no problem with that.

  • evocybernation Evocybernation Gaming (@evocybernation) reported

    @playnewworld My browser cries in pain. It's one big lag fest.

  • Techington Techington (@Techington) reported

    @strawhatnub @playnewworld That's not a valid excuse for a game not running well at all. This wasn't something that just happened out of the blue with the Open Beta. These issues were prevalent in the Closed Beta's. If a build such as mine can run 80FPS on Ultra in 2077, but can only avg 60 on Med...

  • JerseyFinFan Ace VenTua (@JerseyFinFan) reported

    @RKoch222 @playnewworld I never said I have a problem with the running around. I just want mounts. That doesn't make me lazy (It's a video game lol.) That doesn't mean I don't want to/won't "explore". That doesn't mean this isn't the game for me. I just want mounts. Get over it.

  • BeardedDadGami1 BeardedDadGamingTV (@BeardedDadGami1) reported

    @isantahaze @playnewworld Ew world runs fine for me with very minimal lag in heavy traffic areas and I have a Walmart PC with and Ryzen 5 3500 and a GeForce GTX 1650 super lol and when I say very minimal it's very minimal

  • JROCCthaGreat JROC (@JROCCthaGreat) reported

    @BigHecLIVE @WilleyDilly @playnewworld Lol Wow a smooth launch's more but it's original was bad, it was broke for an entire month. Didn't play first day stormblood FFXIV huh? Suit quest was broken for an entire day. Lol NW is fine

  • strawhatnub Gareth (@strawhatnub) reported

    @Techington @playnewworld Sounds like a problem on your end, unless you're focusing on the 1% of the FPS drop. I was running at high, on a 3070, on 3440x1440 display and getting like 100 fps and 60-70 in the city when MANY players were around, sometimes it would drop below 60 to around 50

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