New World

New World Outage Map

The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

New World users affected:

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new-world-game Hero Image

New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • Ky_Million Ky_Million (@Ky_Million) reported

    @playnewworld is kicking people for afking, even while fishing… which is a nice bandaid to fix the bot issue I guess… You know, unless you cut part of a finger off and fishing is all you can do currently in the game…. Then it’s just annoying 😕

  • Olekzsndr Alexander Ferreyra (@Olekzsndr) reported

    @playnewworld @Amazon @JeffBezos hey, sick game, actually pretty good ngl, but please fix these fps problems man... optimize it just a little ok? ty

  • RobertYewiLeake Yewi (@RobertYewiLeake) reported

    @bigD_Friend @playnewworld Takes servers down for 5 hours. Extends it to 11 hours. from mid day. jesus xD and this is amazon.

  • ContraryRhombus ContraryRhombus (@ContraryRhombus) reported

    The fact that @playnewworld servers are still down in the EU isn’t the disappointing thing. It’s the peoples reactions and bashing of a company who are almost definitely working under pressure to resolve whatever issue has occurred. Some of you need to grow up.

  • murphdiggs2 RedIsSus (@murphdiggs2) reported

    @rickyberwick @playnewworld It’s getting real annoying hearing “this game frys my gpu”.I bought my rig in 2016 and it’s got a gtx 960. not a 10, 20, or 30 Series. I have had, TO DATE, zero problems. No over heat, no lag, no dc, settings all on high, there’s no problems whatsoever, How is y’all system so bad

  • Kephrii Brian St. Pierre (@Kephrii) reported

    Welp @playnewworld just bricked my 2nd RTX 3090. EVGA FTW3 was my first one and Gigabyte Gaming was my second one. Both VGA error coding. This is with 80% TDP, -100MEM&CORE, RivaTuner & In Game 60 FPS Cap, Lowest Settings, Nameplates 2, etc.

  • goranbatuhan Batuhan Goran (@goranbatuhan) reported

    @playnewworld could you please "fix the issue of making maintenance on EU primetimes"? you are not considering your EU audience while fixing these issues.

  • emzeo85 Sim Emzeo (@emzeo85) reported

    @playnewworld Can you take the message for maintance down please. Saying maintance at 11 and must be an error

  • sy_asp Real ASP Sy (@sy_asp) reported

    Anyone else experiencing Lag and disconnection issues in @playnewworld since the server maintenance earlier? Game has become near unplayable for me since.

  • braindeadbernie Braindead Bernie (@braindeadbernie) reported

    @playnewworld Can you fix the T5 Staff pls

  • Quizzie Tracey B (@Quizzie) reported

    @playnewworld the ice pylon bug is still there, cooldown not working, person can't swap out weapons nothing

  • murphdiggs2 RedIsSus (@murphdiggs2) reported

    @wasaburashi @playnewworld It’s getting real annoying hearing “this game frys my gpu”.I bought my rig in 2016 and it’s got a gtx 960. not a 10, 20, or 30 Series. I have had, TO DATE, zero problems. No over heat, no lag, no dc, settings all on high, there’s no problems whatsoever, How is y’all system so bad

  • Ventain V (@Ventain) reported

    @SeanBartley @playnewworld Only other suggestion is to make sure you're on the latest version of steam. Steam had an update recently they had to roll back due to the same issue.

  • MDerbert SpookyDerbert🩸 (@MDerbert) reported

    @AdmiralPatrick1 @playnewworld Not trying to argue, but I don’t care about progress updates. All I want is them to do this maintenance at a sensible time. Early hours of the morning and problem solved.

  • HeavyHeals HeavyHeals (@HeavyHeals) reported

    @Kephrii @GIGABYTEUSA @playnewworld as ive seen in some reports, it is only evga and gigabyte issue, but i wouldnt risk other property damage (even if it is someone elses card too), it is scary as f

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