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New World

New World Outage Map

The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

New World users affected:

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
‘Ewa Beach, HI 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • greenglobones
    greenglobones.tez (@greenglobones) reported

    Hey @playnewworld, you have broken the game even more! OPRs are so unbalanced now that it made previous OPRs seem like the most balanced games ever. Fire staff has been made too strong! Element aversion does absolutely nothing! Stop making ranged players hit hard vs medium/heavy

  • onemoredead_
    . (@onemoredead_) reported

    @playnewworld please, we need to continue with the main quest, fix the "Fulgoris" bug...

  • tieler77685933
    tieler (@tieler77685933) reported

    @playnewworld @Infestedfaerie would love to enjoy my experience if you guys would actually fix your game and give everyone there gear back that got deleted with your update like this is just unexpectable please put a patch out soon that fixes this

  • reecedevon87974
    reece devon (@reecedevon87974) reported

    @Keniso_ @tylacey55 @playnewworld It's **** that you gonna leave they should be doing everything to fix this crap

  • Keniso_
    Keniso (@Keniso_) reported

    @Biggie_Couch @playnewworld thats a you problem get a better pc. i have 0 issues at all with performence

  • Youredoneson666
    Youredoneson (@Youredoneson666) reported

    @Archaic_Machine @playnewworld So buy a house, tele to your house, then tele where you need to? It was an issue before when house tele cost was high, but now its dirt cheap. Stop being lazy and use ALL the games mechanics to get around.

  • RaphaGagliano
    O arranha teto (@RaphaGagliano) reported

    @playnewworld Let's fix the Main story quest bugged (an unexpected prisoner). Waiting for days, and the boss still invulnerable.

  • 4ColorCrack
    ComicBooksPlus (@4ColorCrack) reported

    @ShadeyGamez @playnewworld Someone above said login out of steam might fix it. Gl

  • itsdarthguido
    Codie -VP (@itsdarthguido) reported

    @Jake28589260 @playnewworld I haven’t Noticed any lag though everything looks smooth and then then I get the message I lagged out. I’m on a 5g network and my connect is always in green when I get on. My pc isn’t amazing but I have a 1660ti it should be good enough to run the game

  • Jake28589260
    you will die someday (@Jake28589260) reported

    @itsdarthguido @playnewworld Maybe it's your pc? Or your isp? I have never had a lag issue. Frame rate drop in the capital of brimstone is the only thing I notice. I usually go from 150+fps down to 100 in that town

  • _dcaiman_
    dcaiman (@_dcaiman_) reported

    @playnewworld more gearsets for free - let me choose my attributes for that gear set. It's a QoL feature that should've been in the game to begin with, I'm not paying almost 30cad to have enough for every dungeon. Or, fix storages, make it all one with custom tabs.

  • ShultsGaming
    Shults 👾 (@ShultsGaming) reported

    @EagleGarrett @playnewworld It took these devs *almost* 2 full years to fix the game. To bring creatures that should have been there since launch. They have released 1 FREE area in 2 years. They haven't really made money on this game other then box cost and cosmetics.

  • Stoney734720321
    Stoney (@Stoney734720321) reported

    @playnewworld...This issue is resolved..Thank you..

  • reecedevon87974
    reece devon (@reecedevon87974) reported

    @brooksjedi6175 @playnewworld Amazing that you get a reply back but due to issues I never seem to seems like they only reply to good comments

  • 0xPleb
    Pleb (@0xPleb) reported

    @The_Arkrael @playnewworld Was a big New World gamer when it came out. Ran laps collecting asmodeum etc, finally crafted myself the Voidbent armor set! I had a ton of fun. Sad that they didn't manage to fix all the issues, money dupes etc. Haven't logged in for a while.

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