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New World

New World Outage Map

The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

New World users affected:

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • Sawtoothgr1n
    Sawtoothgrin (@Sawtoothgr1n) reported

    @playnewworld fix these queues man. Not sitting in a 2 hour queue to maybe play for a little bit crash and get put back in a queue. El Dorado US West

  • TacitSpider
    TacitSpider (@TacitSpider) reported

    @playnewworld Seems to be the new trend now with "online service only" games. Remember that all of the money you spend on these games has a 100% guarantee that when the game inevitably DOES SHUT DOWN... you not only lose your time but ALL of the money you invested in the game. 🤑

  • diakou
    Diakou (@diakou) reported

    @STTP_WILSON @LSXYZ9 @playnewworld skill issue, the actual broken part was the netcode being client authoritative

  • kqbleb
    Kqbleb (@kqbleb) reported

    @whaitowo @playnewworld No it isnt. The game already lost a lot of players and they didnt even fix m3s for the people that stayed. Devs not lazy just unaware

  • ShultsyPlays
    Shultsy 👾 (@ShultsyPlays) reported

    @BagginsTV @playnewworld Can we be honest here now that it's over? This was the worst development team on an MMO ARPG I've ever seen. This dev team was garbage the entire time. From delayed updates, DLCs not working for hours after launch, focusing on PvP for an entire year, and 2 DLCs in 5 years.

  • akitoshaoku
    akito (@akitoshaoku) reported

    @towelthetank @lDkayyl @playnewworld The "problem" is that you and others are going ham on "This shouldn't have happened, the game doesn't deserve this" but then you do nothing to help it beyond the petition equivalent of "I'm rooting for you!" Very disingenuous

  • Skyline451
    5kY1iN3 (@Skyline451) reported

    @icyveins There are major issues that need to be addressed from what I played in beta for @ChronoOdyssey to even come close to what @playnewworld has accomplished

  • Kiireto
    Kireto (Diego) (@Kiireto) reported

    @playnewworld PLS PLS PLS Fix the Spanish dubbing in the new area; the NPCs don't say anything and none of them speak Spanish.😶😶

  • VexxPK
    Noah🗝️ (@VexxPK) reported

    @rozilol @playnewworld Now is broken right now

  • FindTheRikku
    Rikku (@FindTheRikku) reported

    @4ngryBe4ver @playnewworld SG is Singapore. It'll be better for both Aus and Sea players. So ******* annoying to play this game with 150+ ms, meanwhile Aus doesnt have any problem with pings and its soo anoying to play pvp

  • CptShooter
    CptShooter (@CptShooter) reported

    @playnewworld The game had its moments. But the persistent failure to acknowledge the game's major systemic issues and the reluctance to fix them killed it. The constant creation and merging of servers instead of system overhauls was just one of the things that turned me off.

  • TannamarieR
    Tannamarie Rousseau (@TannamarieR) reported

    @playnewworld Amazon realized you have to maintain a live service game and went "**** that".

  • smartassfrank
    Frankie (@smartassfrank) reported

    @playnewworld Sad we won’t have the drop of 500 Umbral after the fix. Quickly joining Outpost Rush for next 2 days. ;)

  • BereketTesfay
    Bereket Tesfay (@BereketTesfay) reported

    @npcsolananews @playnewworld Unfortunately.. it’s in that fine print terms of service that they don’t have to give you a damn thing. but they SHOULD! When Stadia ended Google refunded everyone for every game they bought, every month they were subscribed to the service, AND they even refunded hardware bought

  • Motcoeuriz
    Motcoeur (@Motcoeuriz) reported

    @playnewworld @dev_katyk When fix boltcaster artifact ignore all résistance elemental ! And pvp balanced its didnt work too .

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