New World

New World Outage Map

The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

New World users affected:

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
‘Ewa Beach, HI 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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New World Issues Reports

Latest outage, problems and issue reports in social media:

  • TheCoockie99 Lukas Walber (@TheCoockie99) reported

    @batucebiroglu @playnewworld "This is how all your servers crash in the evening and on the weekend" so what you are saying is letting more people on the same server will make the server run better ?🤥 yeah lets spawn 5000 players cause that wont impact performance

  • zygzwow Emil (@zygzwow) reported

    @playnewworld Fix the server capacity. It must be a joke that every server has atleast 1k+ queue. We cant play ffs.

  • OhhLegit Nicolas (@OhhLegit) reported

    @playnewworld whats up with the servers? playing the prologue and everything is lagging enmies aren't where there supose to be i find my self hitting air and im hitting something so i randomly have to swing to hit anything at all

  • brinded_s Shane Brinded (@brinded_s) reported

    @playnewworld Fix Fae

  • KoTHunt Виктор Волков (@KoTHunt) reported

    @playnewworld Dear Friends . Please check your login system. At the moment waiting line to Login is not moving even 1 position forward in an hour. We have information - that players who left are not getting dropped from the game. Check your afk system please

  • CmVengeance Vengeanceky (@CmVengeance) reported

    @playnewworld fix server cap, cant play forever at this rate

  • uffda2king Uffda2king (@uffda2king) reported

    @playnewworld So are you guys planning on doing something about the insane queue times. I think that we are a lot of players, that would like to know what your plans are regarding this huge problem. Do you raise the 2k server cap or add more servers? Whats going to happen?!?!?!?

  • uniswapdegen corey (@uniswapdegen) reported

    @JuveeTifoso @sizablesnag @playnewworld The wow queues are not like any other MMO, companies should have learned from that and the very simple solution of adding server layering. It totally fixed the issue for tbc launch, probably more players and 0 queues. There’s no excuse for this other than poor planning

  • JuveeTifoso Jesus Angel (@JuveeTifoso) reported

    @Qzyr0 @sizablesnag @playnewworld look at Blizzard and wow. We have like 15 years with the same problem and will continue for the next expansion too. Is just too much **** to handle at the same time

  • XaryenMaelstrom Simon * Mental Health 💜 #BLM 👍 (@XaryenMaelstrom) reported

    @Real_Farming @fleshfurnace @playnewworld Personally. I waited less than a minute to enter a server. I personally never waited longer than 5 minutes during closed or open beta. So personally I have not had any problems. I also chose a medium or low server. Never even attempted high.

  • u23power u23power (@u23power) reported

    @playnewworld What is the lag detected error? i have been disconnected 3 times due to it, are there any fixes? (fae server EU)

  • Consulq Consul (@Consulq) reported

    @playnewworld Dear Friends . Please check your login system. At the moment waiting line to Login is not moving even 1 position forward in an hour. We have information - that players who left are not getting dropped from the game. Check your afk system please

  • TakashiNKZ TakashiNKZ (@TakashiNKZ) reported

    @playnewworld Dear Friends . Please check your login system. At the moment waiting line to Login is not moving even 1 position forward in an hour. We have information - that players who left are not getting dropped from the game. Check your afk system please

  • Lyravar1 Lyravar (@Lyravar1) reported

    @playnewworld 230k players playing and 380k in queue. LOL . Not to mention servers can't even handle 2k people and they are dieing with "lag detected". So much for the stress tests and betas.. Everyone knew miracles are not happening in a month...

  • AlexVik91 AlexVik91 (@AlexVik91) reported

    @playnewworld Hi even after reached lvl5 and beggin the survivalist mission for craft my first campfire the game tell me the campfire is locked, I dunno what to do, cuz this issue stuck me on the main quest

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