New World

New World Outage Map

The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

New World users affected:

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • thirstyweebfb Thirstyweeb (@thirstyweebfb) reported

    @playnewworld any update on server lag issues during war? Our company declared and went to war today and it was literally unplayable. Sad to lose the gold but y’all those servers need some love

  • hunterISgaming hunter (@hunterISgaming) reported

    @playnewworld we should not being having a green / yellow / purple company leader meeting calling a ceasefire until the war lag is fixed. #FIXTHELAG

  • chris91820336 chris (@chris91820336) reported

    @playnewworld I have this feeling. No wait I know it's going to take years to fix your game Evan your basic coding is ****** up. Game will die before you can fix it.

  • artishod4 Ash4u (@artishod4) reported

    @playnewworld Added a +10% Luck bonus and a +30% Gathering Luck bonus to players flagged for PvP. its NOT working fix it , same or maybe worse no luck . 1 hour and i could farm same amount as i was in NON PVP mode ;)

  • sammipeel1989 samanthapeel (@sammipeel1989) reported

    @playnewworld Please fix the game...I kept getting kicked tn said it was cuz of lag and I'm never able to use the outfitting station every time I try to craft something it kicks me out of the station

  • _NC_Vet_ Brandon The Veteran (@_NC_Vet_) reported

    Should @amazongames take @playnewworld offline until they fix it and release an actual completed game? #mmorpg #NewWorldMMO

  • JayOddity Jay Oddity (@JayOddity) reported

    By fixing various problems with @playnewworld, like nerfing chest runs for example, you are essentially consistently hurting the casual player who no longer get the chance to level up their watermark doing this. This is going to make people quit. Think of a different solution.

  • realExka Keika (@realExka) reported

    @playnewworld You guys really need to fix the performance issues... Every patch it's getting worse and worse.. Right now wars are completely unplayable. And as the key feature of the game that's a huge F. Next patch we need the performance fixed. Idc about new weapons if we can't play the game

  • CloakedJ24 Cloakedj24 (@CloakedJ24) reported

    @playnewworld Fix the US East Valhalla server. It's the only one down.

  • makanoyasha Makanoyasha (@makanoyasha) reported

    @playnewworld By void, we thought you meant the gauntlet, apparently it was outpost rush queues. Some how that manage to get screwed and we are at 50/40 in outpost queue waiting to get in. If you are having the same issue, like this comment so we can get a restart of the OPR servers.

  • kwatt62796 wyatt (@kwatt62796) reported

    @playnewworld Fix latncy spikes and crashing haven't been able to play for 30 days and every response from support is the same 6 or 7 solutions that don't work and haven't worked

  • X92xBlackburn BLACKBURN x92x (@X92xBlackburn) reported

    @playnewworld Trading posts keep kicking us out of them, pulled items off trading posts and they vanished , thousands of mats gone, not to mention lag spikes and more. This update to punish crafters has broke the playability of the game.

  • GIMSSE GIMSE 💎 (@GIMSSE) reported

    @playnewworld Fix gaxe/hammer heavy build

  • FastRonin FastRonin (@FastRonin) reported

    @playnewworld Please at least address how broken the game is now. Did and invasion where its still difficult but not broken when 4 sprigans spawn. You did great on this. Wars lag more now then ever before. Endless stuns and basically everyone is running a hammer.

  • zelliemasters Zellie Masters (@zelliemasters) reported

    @playnewworld So the war lag is back. It was so bad everyone quit fighting each other and started fishing.

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