New World

New World Outage Map

The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

New World users affected:

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new-world-game Hero Image

New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • kingnewbs 🪐King (@kingnewbs) reported

    @playnewworld Aaand crash after the tutorial section (I think this happened in the closed beta, too). Welcome home indeed. No worries. Now that the game is officially launched I feel zero pressure to try and squeeze in as much time as possible. Now, we've got all the time in the #NewWorld.

  • JuveeTifoso Jesus Angel (@JuveeTifoso) reported

    @Qzyr0 @sizablesnag @playnewworld look at Blizzard and wow. We have like 15 years with the same problem and will continue for the next expansion too. Is just too much **** to handle at the same time

  • uniswapdegen corey (@uniswapdegen) reported

    @JuveeTifoso @sizablesnag @playnewworld Don’t be a cuck for the company, there’s several ways to fix these issues it’s a botched launch nothing more nothing less

  • zygzwow Emil (@zygzwow) reported

    @playnewworld Fix the server capacity. It must be a joke that every server has atleast 1k+ queue. We cant play ffs.

  • maxg12267135 maxg (@maxg12267135) reported

    @playnewworld I’m getting a error communicating with login queue and I only have 33 people left whyyy

  • alhadidym Mohmaed Alhadidy (@alhadidym) reported

    @JuveeTifoso @sizablesnag @playnewworld umm, there is a diff between unexpected server issues and knowing there will be issue and ignoring it. you have worlds at 2k players max. you know exactly how many player are gona play the game so why not increase the capacity. so yes this is the company fault

  • mancavex Nick (@mancavex) reported

    @playnewworld @playnewworld needs to fix their servers!

  • 1999_aep Matt (@1999_aep) reported

    @playnewworld Fix the Eu/German Server Capacities!!

  • nomeschia meschia (@nomeschia) reported

    @playnewworld 9000+ players waitin for queue 15+ servers just release the cap or if your servers are not ready -even after months- shot down and fix the servers, your support channel or twitter messages are not available too, at least explain something

  • mal3k15 mal3k (@mal3k15) reported

    @playnewworld Refunded this trash fix your servers you fkn clowns

  • batucebiroglu Batuhan Cebiroglu (@batucebiroglu) reported

    @playnewworld You should have foreseen this. You need to increase the server capacities. This is how all your servers crash in the evening and on the weekend. You should have thought for that. We are waiting for 1700 ppl, and we cannot enter until these ppl leave the game. This is unfair!

  • ReadPete Calm Blue Ocean (@ReadPete) reported

    @Gonsec @sizablesnag @playnewworld True that - wouldn't expect Amazon to have server issues

  • Lyravar1 Lyravar (@Lyravar1) reported

    @playnewworld 230k players playing and 380k in queue. LOL . Not to mention servers can't even handle 2k people and they are dieing with "lag detected". So much for the stress tests and betas.. Everyone knew miracles are not happening in a month...

  • lologenius11 Logan Gillaspie (@lologenius11) reported

    @playnewworld I’m getting connection errors trying to get psy a queue anybody know what’s up

  • TheCoockie99 Lukas Walber (@TheCoockie99) reported

    @batucebiroglu @playnewworld "This is how all your servers crash in the evening and on the weekend" so what you are saying is letting more people on the same server will make the server run better ?🤥 yeah lets spawn 5000 players cause that wont impact performance

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