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New World

New World Outage Map

The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

New World users affected:

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
‘Ewa Beach, HI 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • KammyBuckets
    KK (@KammyBuckets) reported

    @NWGameStatus @playnewworld Can you guys please fix the servers please 1000+ people in a queue

  • Propii69
    Propi (@Propii69) reported

    @GrumpyPawsTV @zzzSkadi @playnewworld The first year wasn’t **** either, the game was buggy and had a lot of issues but they were pumping out solid content updates while fixing everything at a solid pace, main one being the brimstone patch

  • AntyPanciak
    Panciako (@AntyPanciak) reported

    @playnewworld Ok set game to f2p for rest of service

  • rogerbarretto
    Roger Barreto (@rogerbarretto) reported

    @playnewworld Saddened. After many MMOs, this one really clicked and was very balanced. But 5k DAU won't cover the microtransactions model. Pity it can't sustain; I'd sub for stability. At least the COGS should suffice to keep the service online with some margin.

  • LordoftheCritic
    LordoftheCritics (@LordoftheCritic) reported

    @playnewworld Anti consumer move. It should have left behind an offline mode. Time to sue all these live service companies

  • FringedWig46
    FringedWig46 (@FringedWig46) reported

    @playnewworld Ngl this hurt me more then the cs2 crash 😭

  • Iasuu_
    Tommy (@Iasuu_) reported

    @playnewworld Yall gotta increase server cap... a lot of people cant remote login from work. US West has 1 server...

  • Motcoeuriz
    Motcoeur (@Motcoeuriz) reported

    @playnewworld Fix pvp balanced didnt work . Boltcaster ignore all resistance ..

  • tcubd
    ᛏᚱᛁᛋᛏᚨᚾ 💍 (@tcubd) reported

    @S_Berry_82 @playnewworld You're not understanding that even if they had 10x more players, Amazon would have pulled it anyways. This is not a "game bad" problem.

  • Zargisan
    Michael (@Zargisan) reported

    @JeffBezos @playnewworld Then why are you shutting down such an amazing game? It has finally become what it was always meant to be. All of the issues have been fixed. The gameplay and combat are second to none. Then we get rug pulled. “Not financially feasible” is such a cop out.

  • maordervis
    Maor Dervis (@maordervis) reported

    @playnewworld Another live service bites the dust

  • Ori_Node
    Ori Node (@Ori_Node) reported

    @playnewworld Trying to contact support about an ingame issue but frankly finding out HOW to contact support is impossible

  • StevenHeathen
    Steven The Heathen (@StevenHeathen) reported

    @RinoTheBouncer @playnewworld And I hope Amazon sells it to someone who can take it over. It had its issues, and there were things I really wanted to see change, but NW has flashes of greatness and there's no reason why this game should go down.

  • 19_07_04
    19.7.4 (@19_07_04) reported

    @DeathMetalV @towelthetank @playnewworld That truth,but what makes ppl really feeling sad about the announcement in last 3season they really fixed things and they added alot of cool things for both pve&pvp but their issues were always the first impression they gave to ppl they never will manage get back the player base

  • hoffapproved
    Hoff (@hoffapproved) reported

    @towelthetank @summit1g @playnewworld Dude. If people love the game. They need to spend money on it. Plain and simple. This is a live service product with a cash shop. Be real.

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