New World Outage Map
The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
New World users affected:
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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Wrannec
(@Wrannec) reported
Getting booted at #15 after waiting in a 2k queue (and yes, I got the error, and yes, I pressed OK and waited. I then got failed to join login queue) Back to queue #2460 Meanwhile people auto-running into a wall in-game to not get kicked. How about fixing that @playnewworld ?
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Tom Gentle
(@BeardedTea) reported
@playnewworld This does not work. Been disconnected with this error 5 times in the last two hours. Twice I’ve seen it happen and re-queue instantly, and always I’ve been put to the back. I don’t know how hard it would be to code, but could a fifteen minute grace be added on discon?
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nimruth
(@NNimruth) reported
literally half of the annwyn autoruns into walls.. disconnect these afk players @playnewworld
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Dan
(@dwkrx1) reported
@playnewworld honestly how do we get a refund?? Waited 3 hours in queue, got to 1 and then error, now back at 2804. So another 3 hours? No ******* thanks
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Salted_iRaptor
(@Salted_iRaptor) reported
@Nozzabox @playnewworld I could honestly deal with the queue times if the dev's at @playnewworld would just fix the issue where you keep getting kicked from the queue after 2 hours of sitting there waiting to get in then having to re-queue again for another 2 hours!
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ChrisTurner
(@ChrisTurnergg) reported
@playnewworld Was ingame. Crashed and now back in queue 3.2 k ty for having a crash que.....
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Noru
(@scyllafren) reported
Hey, @playnewworld #PlayNewWorld How about doing something against the 3000 queue? I waited 2 hours, queue from 2500 down to 400, multiple errors all the way, but kept rejoining the queue. But now didn't rejoin, and Play starts from 3000 again?!?!?
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Degree the gamer
(@degree_gamer) reported
@playnewworld What you SHOULD do is either autokick afk players who litterally get away with just running into a wall, Increase server population AT LEAST by half, fix the disconnecting from queue issue (i did using the "workaround" and it still put me back at 5 thousand
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Kylon
(@DerKylon) reported
@playnewworld Was on place 60 after 3h of waiting. Three errors hit me at once. Back to place 3000😔
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hbgg
(@fuarkmy_peen) reported
@playnewworld honestly this announcement feels just like a kick in the face. did no one really check the preorders? where there so little preorders no one expected so much interest in the game? by now some sort of fix really should be implemented
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exacttec
(@eXacTTec) reported
@playnewworld just F off, fix f... queue problem, waiting 3h from 3000 place than you are placed 20 and look error and we wait it connect again and look one more login error and DC and go back in 3000 place...
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Jaybob
(@jaybob50) reported
@playnewworld Does not work. It put me back into the queue after 4 back to back disconnects using this method only to get "Failed to join login queue." - 18 hour queue time, 6 hour playtime 👍
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Dean Thomas
(@DeanCThomas) reported
@playnewworld Queued for 5 hours, a few error messages later, got to position 8 then the last error message hasn't put me back in queue? 10/15mins gone by. :(
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Leao Meravigliao 🙏
(@Gianji871) reported
@playnewworld I'm getting the queue error like 3 time in 1 hour, I clicked ok as you said but it didn't put me back where I was, fix this error please. Please.
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Zirrub
(@Zirrub) reported
@playnewworld you’re probably working on it but I reported a bug along with my friends in closed beta that the life staff has issues when you cast two abilities in succession. It will not apply the ability on your target but yourself Also some times you can’t pick a target.
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