New World

New World Outage Map

The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

New World users affected:

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
‘Ewa Beach, HI 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • Temaleth Temaleth (@Temaleth) reported

    @ElectusMusic @playnewworld I had no idea, thank you very much for letting me know. I do wish it would say so in the error message tbh, but thank you!

  • Vibrashun Vibrashun (@Vibrashun) reported

    @ItzmePickles @playnewworld Any fix?

  • _festhead_ _festhead_ (@_festhead_) reported

    @playnewworld Pre-ordered still no code. Amazon says wait up to 48 hours due to technical issues. Keep it.... don't even want it now.

  • matheus110794 lucas (@matheus110794) reported

    @geoffkeighley @playnewworld Please, help Alatyr SA Server, alot of problems and DG dont work!!

  • Vibrashun Vibrashun (@Vibrashun) reported

    @Ofishallll @playnewworld Any fix?

  • Dominik91643143 Dominik Möller (@Dominik91643143) reported

    @playnewworld I´m 6h in the queue all the time when i reached the 1k- 500 position i get a error for the queue is to full.... and start after this new at position 3k....

  • VitaminDbottle Vitamin D (@VitaminDbottle) reported

    @playnewworld also there was a massive audio bug when I was playing yesterday. Audio cutting out every 10 seconds, made it almost unplayable. How do you fix this? - After I wait another 2 hours to get in, I don’t wanna be listening to choppy audio 🥲

  • MD__KV MD (@MD__KV) reported

    @playnewworld Wait all day to actually login then your servers DC when sub 100 in Q. Just raise the bloody server caps

  • Vibrashun Vibrashun (@Vibrashun) reported

    @JJBuckby @playnewworld Any fix?

  • Vibrashun Vibrashun (@Vibrashun) reported

    @scottwi06185450 @playnewworld Any fix?

  • JayMatthis Jay (@JayMatthis) reported

    @playnewworld Can we get a fix for being kicked out of queue? I don't mind waiting, but waiting 3 hours to go from 3000 to 30 and getting kicked for no reason and back to 3000 and another 3h of wait to getting kicked again... Is frustrating...

  • s1m0nWasTaken s1m0n (@s1m0nWasTaken) reported

    Proximity does not work, Please fix 🙏 @playnewworld

  • NoxcuseDE Mike (@NoxcuseDE) reported

    @geoffkeighley @playnewworld 700k player..and 500k only in the queue waiting 10 hours an more for an login

  • BGaming87 Beardo_Mode (@BGaming87) reported

    @MAlmarri777 @playnewworld Honestly game crashed twice on me and the second time my q was like 600 and just got off. Not sure if it’s server stability or hardware issues

  • Bloodydave17 Bloodydave (@Bloodydave17) reported

    @playnewworld Can we fix the issue with people being aloud to run in place to maintain their ability to stay online. I don't think I have to inform you that this increases the wait time for those of us who are kind enough to log off during our down time... How can this be?!

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