New World Outage Map
The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
New World users affected:
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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Duarte Pereira
(@DuarteP31551583) reported
@geoffkeighley @playnewworld Instead of bragging, fix your HUGE queue times issues and do something about people getting kicked from queue (happened to me twice already today when i was in position 200). Itss actually sad that they are considering a sucess a game launch that has over 150 000 people in queue
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LockeTBB
(@LockeTBB) reported
@TomPickering @playnewworld Ahh that's grim I think it's more forgiving if you crash from being in the actual game, but not in the queue as much :( How you enjoying it, seen you're playing with Hayz conquering the lands
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Malik Hjorth
(@MalikHjorth) reported
@playnewworld when is transfer between servers planned to get live? As I understand it Amazon offers free transfer to bring down que times. I accidently created on a high pop server with +3k in login que
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London Crow
(@ZaBoy3) reported
@playnewworld @the_daemonic Or not playable as is the case when you have to queue for hours ,get an error message and have to start queueing all over again.....
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MercTheFirst
(@MercFirst) reported
@playnewworld @briixxloveee Ok. Do it. Ppl are getting sick of waiting in queues for hours and then they get kicked out of the queue due to some stupid error.
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anemicyeast
(@J_miller102) reported
@TacoBlLL @playnewworld It was mainly faulty cards that were experiencing the issue EVGA and others replaced the card. Turn on Vsync and cap at 60-120fps and you’ll be fine.
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Yiannis Lyrakides
(@voltagezzz) reported
@playnewworld time to stuck in que , fix your servers ffs, 2k limit? Are you serious?
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nicola_haiku
(@nicola_iubatti) reported
@playnewworld pls fix italian server queue
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Jake
(@osrsekaaJ) reported
@DoLots1 @playnewworld I shouldn't have to compromise playing with friends because they lack the ability to upgrade servers. Their sales alone should of shown how much attraction it got and what they need to expect serverwise. A Free transfer doesn't fix the main fault here.
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Nepo
(@qqNepo) reported
@playnewworld @the_daemonic #1 Queue Simulator. sadly @Splitgate was able to buy more servers to fix the issue...
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Alex
(@Hawk3n) reported
Sever capacity shouldn't be an issue for an amazon game it's a shitshow for amazon itself #PlayNewWorld
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Adam Tanner
(@ajtanner12) reported
@playnewworld @briixxloveee Sooner rather than later please. It will stop everyone complaining about queue times and most likely fix your problems. #getherdone
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theescombiens
(@Josh1P) reported
@playnewworld Opening new servers is not fixing the problem this is getting ridiculous, wait 2 hours to play, play 5 minutes and disconnected from the server now I'm in a queue of 1657 fix the bloody problem
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Nuno
(@Nuno1991) reported
@playnewworld @amazongames @AMZNGameStudios After 2 hours in queue, I got kicked after receiving error: "Too Many Requests Exception" (EU CENTRAL). Waiting time for Amazon Games live chat: 2 hours. Couldn't this all be avoided?
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Mickael
(@FatherOsborn) reported
@playnewworld Why is there no grace period in the event of a game crash or sudden D/C from queue? Just give people 2-3 minutes to get back to where they were. Alternatively focus on increasing server population, quite unfortunate that wasn't experimented with prior to launch or on launch day.
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