New World Outage Map
The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
New World users affected:
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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Ahnatal, Hessen | 1 |
| Bologna, Emilia-Romagna | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Aljamain Sterling
(@MasterFunkMMA) reported
@Scorp1onW1nD @playnewworld Literally person dependant dude. Worked for you. Not for others. Many high end set ups are crashing constantly. Lag despite having a quality connection. Ghost mobs attacking. Random D/C's. A lot of big issues. Many are experiencing a good launch. Many are not.
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Adrian Medina
(@AdrianM02079606) reported
@playnewworld can you guys fix na east. the server is lagging and a bunch of us are stuck in houses and not able to get out. Server Name is Locuta.
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Bryce
(@bknapp2202) reported
@playnewworld Can u please fix the queue time for each server I’ve been waiting since the beginning of beta to play and I’ve been in 8 queues since release and 7 of the times my queue was cancelled
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Broosh
(@Brooshie) reported
@playnewworld Are you going to actually fix the servers you have or no? Hours in the queue just to get an error isn't fun.
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Victoria Alvarez
(@TickyOMG) reported
from
Livingston, California
@playnewworld Stop giving new players priority ques on Servers like Camelot NAW, it’s a very high pop server. I know someone who has qued as a new player and is moving faster in that que than me, not just that but the game crashed my PC and I had to reque. PLEASE FIX THIS ASAP!! @playnewworld
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TheEndBoss
(@TheEndbossTV) reported
@playnewworld Any updates regarding "Failed to enter login queue" and "login service isn't available" disconnects resetting players in the queue?
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Reverse
(@RvrsOnTwitch) reported
Managed to go nearly two days without getting a #PlayNewWorld crash before I finally lagged out. Back to the 2,000 man queue :(
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Cesarlp
(@clamaslb) reported
@playnewworld Increasing cap > New sv. Anyway, pretty sure a lot of people will move to new servers because they don't have great reasons to stay on a server with infinite queues, but it's not the final fix for the problem.
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MarceloJr
(@MarceloPJr98) reported
@playnewworld Server AlAYR SA was bug the dg of armine please fix that
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Kelemvore ~Offline~
(@Kelemv0re) reported
@playnewworld so... cant link my twitch account to the game to collect the drops or any of the unlocks ive gathered. ETA on a fix for this or twitch integration?
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CookiezzGaming
(@CookiezzGaming) reported
@playnewworld Keep up the good work! The 2 hours in queue I had to wait was well worth the wait. Having so much fun. No game comes out without issues. I understand everyone frustration having to wait hours just to get into the server but the team is trying there best give them a break!
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Miggy
(@Miggy87x) reported
@playnewworld Dont add servers, fix the ******* armrine bug we all bugged out and us server went ahead fix this ****
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Herta Gerta
(@HertaGerta) reported
@RealSyphix @playnewworld Same Issue here however I was able to continue playing after waiting a few minutes
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Chad Schwartzenberger
(@Cschwartzy720) reported
@playnewworld Just got a connection error which kicked me from the queue. Got back in queue and placed at 80...higher than I was 2 hours ago.
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Austin
(@evenmonkeys) reported
@playnewworld It is beyond frustrating that I just waited in queue for nearly 5 hours only to get some error message about my connection. How do you not have some sort of system that prioritizes players who obviously just got removed from a queue and immediately rejoined?
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