New World

New World Outage Map

The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

New World users affected:

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • _Sir_Real Sir Real (@_Sir_Real) reported

    @playnewworld @primegaming links not working for me, just get what looks like some weird fog ...

  • c_h_e_m Chem (@c_h_e_m) reported

    @playnewworld Instead of adding new mechanics you should fix the existent ones... A good building can only be built and maintained on good foundations... The foundations of New World are lacking right now.. You need to fix them as top priority !

  • cert_meat_man certified meat man (@cert_meat_man) reported

    @KatContii @playnewworld @KatContii just so you know I had this up during your stream and not more than 15 mins later the police showed up at my door thinking there was a woman in my home that was in trouble. I had to show them a reply of this clip to get them to leave. #keepinscreamingkat

  • WYNA_Podcast Whats_Your_Name_Again? (@WYNA_Podcast) reported from Los Angeles, California

    @playnewworld What a joke. Havent been able to play since before christmas because pathetic AGS wont fix constant crashing bugs for thousands and only care about mergers and gear score. Biggest hoax of an MMO in 20 years

  • 4ColorCrack ComicBooksPlus (@4ColorCrack) reported

    @DamnG5XD @Franjvy @playnewworld They didn't finish all merges because of a housing issue. After they fix that, they'll finish merges and then issue a 2nd transfer token

  • leigh_magee Leigh Magee (@leigh_magee) reported

    @playnewworld You broke progress circles when performing actions with the latest update. Protip: If you want to fix all the bugs, stop making more work for yourself.

  • FAKKIN_ FΛKKIП (@FAKKIN_) reported

    @playnewworld Fix war exploits and cheats

  • Kian_mckennaz_ Ultra Nova (@Kian_mckennaz_) reported

    @SirArtLovett @playnewworld @amazongames And the game is broken due to EAC (Anti-Cheat) not working with linux. However EAC said they will be making it compatible in the near future. Most reviews for proton says itll install, boot and make a character, but doesnt let you join a server cos of Anti-Cheat.

  • Ulfberht11 Gallaha II (@Ulfberht11) reported

    @Grizzlybarron @playnewworld Then whats are your problems then? Something are wrong with you.

  • Mm_matos Matheus Matos (@Mm_matos) reported

    @playnewworld My honest opinion after listening to everything: You guys are refusing to acknowledge major problems for the player experience in the game, and trying way to hard to push your visions into players that are actually playing the game.

  • Kian_mckennaz_ Ultra Nova (@Kian_mckennaz_) reported

    @SirArtLovett @playnewworld @amazongames True! I do have faith that they will sort it. Its just a issue with multiple anti-cheats needing to be hooked up to linux.

  • chadss1976 Chads (@chadss1976) reported

    @playnewworld stop gating content behind crafting. if players want to spam dungeons let them. but noo instead we will release our crap version of mythic dungeons instead, when you can't even fix combat.

  • gsxr_jeff Gsxr jeff (@gsxr_jeff) reported

    @playnewworld FIX THE MOVEMENT BUG LAZY *****

  • 4ColorCrack ComicBooksPlus (@4ColorCrack) reported

    @The_Blaziken @playnewworld They said there was a housing issue so the had to hault merges which they plan to do more and then once they finish those they'll issue a 2nd token

  • jdoging Jdoging (@jdoging) reported

    @playnewworld a drinking game for every time the words are said: "fix" "bug" "soon"

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