New World

New World Outage Map

The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

New World users affected:

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
‘Ewa Beach, HI 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • JooVito04401297 João Vitor da Silva Pereira (@JooVito04401297) reported

    @playnewworld @Yuvaakash2 Staff, please, we are suffering on the SA Alatyr server, the lvl 25 dungeon is buggy and the entire server is in trouble, in addition this bug leaves players immortal to monster damage, making them take advantage of it to advance faster in the game in multiple senses. Ty

  • astrougelic astro ☾ (@astrougelic) reported

    @playnewworld please fix me getting kicked from the queue my friends are about to leave me behind to do armine because i get to 50th in queue and get kicked pls

  • UnsureWhatsReal Il Sleet lI (@UnsureWhatsReal) reported

    @MillerPC_ @playnewworld Until you can't farm and lag out cause there's too many people

  • AA_DJMasterTTV AA.Kenja (@AA_DJMasterTTV) reported

    @SteeveP1 @playnewworld I know! Need a fix like to where no queue time or you have to get a migration token to change worlds then that be awesome!

  • Wickedella_ Wickedella (@Wickedella_) reported

    @SilvaMandy1 @StrykeLightning @playnewworld I knew this was an issue back in beta/alpha. It isn't anything new.

  • nicksviggiano Nicollas Viggiano (@nicksviggiano) reported

    @playnewworld stop add more server and fix the lvl 25 dungeon bug on taparloka server... Its impossible finish main quest....

  • NussleHipsey J (@NussleHipsey) reported

    @ghoztM3 @playnewworld If you press OK but don't refresh the Play button when it pops up you are still in queue it is just some glitch or something.

  • StrykeLightning StrykeLightning (@StrykeLightning) reported

    @Ky_Million @SilvaMandy1 @playnewworld I don't want to wait that's the issue. But I don't want to start over and not be in the same server with my friends who also started with us. Also I'm not playing with any celebrities.

  • Nullsan_NA Nullsan (@Nullsan_NA) reported

    @CCBigD @playnewworld So the actual line in the logs is this: (AZCore): [Rendering] Present failed, error code -2005270523. Attempting to recover... And what we've somewhat figured out through T&E is that it causes OCP on the graphics card and shuts it off and can possibly damage it.

  • Brooshie Broosh (@Brooshie) reported

    @JLBanni @AngryVetGaming @playnewworld This only works for one particular error. There's a couple errors that seem to get cycled through lol

  • Szaras2 Szaras (@Szaras2) reported

    @playnewworld Please fix the queueing...

  • AA_DJMasterTTV AA.Kenja (@AA_DJMasterTTV) reported

    @playnewworld The queue time is a little crazy and I feel like some people would not like to sit in like a 2000+ (or higher) queue wait...if fix it to where no queue time or you have to get a migration token to change worlds then that be awesome!

  • Hexagon95 Hexagon 95 (@Hexagon95) reported

    Waited in @playnewworld queue for 1.5 hours, when I got to the end of queue it just gave me a connection error lol

  • SilvaMandy1 SilvaDaBarber (@SilvaMandy1) reported

    @Ky_Million @StrykeLightning @playnewworld Ky im litterally waiting 30 minutes max to get into my server....so all these people who are waiting 8 hours..maybe stop jumping on the band wagon of your favorite streamers...problem solved

  • TurtlesBcrazy31 TurtlesBcrazy (@TurtlesBcrazy31) reported

    @playnewworld Few days and you didnt even anticipate the overload. Amateurs. Lol i mean **** square enix had plenty of overload when 14 dropped in 2013 and had 0 issue with server cap. I would of expected you to atleast figured that part out. Cant say a team of people didnt think about this.

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