New World

New World Outage Map

The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

New World users affected:

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
‘Ewa Beach, HI 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • theCRE4MPIE CRE4MPIE (@theCRE4MPIE) reported

    @playnewworld Can you please fix the game breaking issues facing OPR - or just remove PVP altogether ? Masive desync, abilities not firing, people seemingly having stun immunity or using abilities while stunned. #NewWorldMMO

  • brunoaraujo30 Bruno Araujo (@brunoaraujo30) reported

    @playnewworld Please fix this ice gauntlet with everything due the ice shower and ice tomb, its slow and time at the tomb should scale with int points it's ridiculous how people is using it.

  • Wa11breaker Wall (@Wa11breaker) reported

    @semicolandon @playnewworld Lot of problems with this game but thats pretty much normal on any MMOs first week :l....

  • ACanadian1 Kazazian (@ACanadian1) reported

    @playnewworld fixthe ******* dsync and lag before doing ANYTHING ELSE

  • BigIrishLIVE Jay 🥃 (@BigIrishLIVE) reported

    I really hope @playnewworld addresses the massive frame drop and lag spikes OPR and War experience. Ill be playing at 70-80fps, then drop to 6.5fps.....6.5fps... in a matter of seconds in a fight. I hope this is becomes a priority.

  • nick60073501 lscamaro02 (@nick60073501) reported

    @playnewworld Please optimize the game the lag at forts are unbearable and I have a i7 11700f rtx 3070

  • PeterFunbun Peter (@PeterFunbun) reported

    @4ColorCrack @playnewworld I wouldn't mind it if it meant it would be fixed! Show me the part where I told them to do that, tho? I just want them to fix it no matter what it takes, because right now, it's not worth anyone's time. It's fine if you have fun playing a bad game. It's still bad.

  • BigMikx Mike (@BigMikx) reported

    @playnewworld Fix the lag in South America p l e a s e

  • c3man3 3man 90 (@c3man3) reported

    Is the @playnewworld servers down?

  • dog_giraffe Dog Giraffe (@dog_giraffe) reported

    @playnewworld fix your game scum

  • Kaliito_Val Kaliitto (@Kaliito_Val) reported

    @playnewworld @MrBJovi Are you guys fixing rain of arrows and the arrow speed for the bow soon? It’s a real issue. Rain of arrows getting body blocked by teammates and not registering sometimes. Also over shooting the target on anything that’s remotely close to uneven ground

  • JebroUnity J e b r o 🎙🎧 He/Him (@JebroUnity) reported

    Gear SHOULD be standardized in any #MMORPG pvp system. I.e. select a stat build for instance pvp; even keel. Open world I get it leave that. But skill should win the day, not your unique cost/farmed item that makes you stronger. @playnewworld is a fine example of this issue.

  • FaisalAlY_ FaisalAlY (@FaisalAlY_) reported

    @playnewworld Which experience you want us to talk about? The longest queue experience ? The experiencing of every glitch in the gaming industry? The experience of dead servers? The experience of lack of game content? The experience of a broken game? Choose one and am happy to vote for that!

  • Baraquito Den B• (@Baraquito) reported

    @playnewworld And this was just one of many Day1 issues I experienced after launching this game after few months break this weekend. For ***** sake, fixing bugs, which were implemented later instead of fixing Day 1 problems. This is late Aprils joke, right?

  • Mister_Parrot Mr. Parrot (@Mister_Parrot) reported

    @ShottsPvP @playnewworld why fix the ice shower when youre gonna need that shower to protect yourself from the blunder/ sns meta

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