New World

New World Outage Map

The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

New World users affected:

Less
More

new-world-game Hero Image

New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Map Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Nîmes, Occitanie 1
Saintes, Nouvelle-Aquitaine 1
Porth, Wales 1
Aßlar, Hessen 1
Annaberg-Buchholz, Saxony 1
Vagney, ACAL 1
Beckum, NRW 1
Cergy, Île-de-France 1
Sydney, NSW 1
Oldenburg, Lower Saxony 1
Linz, Oberösterreich 1
Bermuda Dunes, CA 1
Pelotas, RS 1
Thornton, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • MelasOneiroi Oneiroi Designs (@MelasOneiroi) reported

    @playnewworld yo **** you and your god damn game!! I WAITED IN YOUR FUCKN QUEUE FOR 2.5 HOURS JUST TO BE TOLD I FAIL TO LOAD INTO THE ******* GAME!!!!!! ITS ******* BULLSHIT MAN! YOU ************ SAID OH WE PUSH BACK THE DROP DATE TO FIX ISSUES AND THEN THIS ****!?!?!?!? **** OFF

  • RjVida5 RjVida5 (@RjVida5) reported

    @playnewworld was waiting in queue for 2 hours and was at 100 only to get a failed to login queue prompt on my screen. Please allow more people onto each server 🙏🏽

  • TooCereal TooSerious (@TooCereal) reported

    @playnewworld Finally finished my 900 spots in queue and got told joining login queue failed... now im 1357...

  • DrDeathOS DrDeathOS (@DrDeathOS) reported

    @playnewworld What about EU? We going to login in the morning and be screwed again!

  • Raydenn_ 🦖Rayden (@Raydenn_) reported

    waited in Two different 1200 + Queues and got an error twice. thats upsetting @playnewworld

  • TedPsycho TedThePsychoClown (@TedPsycho) reported

    @lErnieberniel @playnewworld Characters should stay with U regardless of what server U connect to imo when the servers are capped this hard. Next server U play at suddenly might get Q issues as well. Now u need to switch and start over again.. not a good solution imo

  • StatikShockTTV StatikShock (@StatikShockTTV) reported

    @mistertrolex @playnewworld Game runs fine for me. Gotta be an issue on your end.

  • reck711 RG | Reck711 (@reck711) reported

    Due to server issues and @playnewworld completely force shitting my computer down in the middle of a session, tried to re-log and 1400 Queue cool so happy about that! No stream tonight due to this will be live tomorrow hopefully

  • NoobonicP NoobonicPlague (@NoobonicP) reported

    @playnewworld FIX YOUR ****> 2 ******* hours waiting in queue Is there a refund process. Clearly you cant even get logged in anymore.

  • wakkytabbaky wakkytabbaky (@wakkytabbaky) reported

    @AscheJtaylor97 @hunterISgaming @playnewworld yea i get that the random box thing would take time to develop but still them not addressing this problem quickly or even blasting out an hour PR response makes it worse. them adding more servers doesnt help when the demand is outweighing the supply 10x

  • HiroMight HiroMight (@HiroMight) reported

    @playnewworld Help i cant play the game without major lag. it may do to some error file:///C:/Users/User/AppData/Local/AGS/New World/minSpec Failure.log

  • gamePR01987 GamePro1987 (@gamePR01987) reported

    @tonysowndressin @playnewworld I agree...Jeff bezos has the resources to fix at least. Once he sees how wildly popular the game is then I'd only expect him to open up the bank vault to fix the game make it takeoff properly.

  • Zweetwow Zweet (@Zweetwow) reported

    Character Creation and Login screen boss is really ******* tough @playnewworld

  • darkphanlp darkphan (@darkphanlp) reported

    There might be a second bonus stream tonight. Waiting in queue for @playnewworld almost back on as long as it doesn't crash. When I get in, I will go live. Meanwhile I am catching up on a few offstream things.

  • alntorn Alef (@alntorn) reported

    @playnewworld The problem isn't the number of server but the servers itselves, amazing conection error to login reseting position on queue since first beta

Map Check Current Status