New World

New World Outage Map

The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

New World users affected:

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • WizardsUntie Powerhelm (@WizardsUntie) reported

    @playnewworld has always had a bot problem but as there are now entire bot companies as ppl try to gather in prep for the new zone and weapon release it's an issue beyond previous levels. They need GMs IN GAME if they don't have time to actually act on reports 1/2

  • GaaraKa47475411 Gaara Kazekage (@GaaraKa47475411) reported

    @playnewworld fix servers

  • regentmango7 Regentmango7 (@regentmango7) reported

    @Ramez05 @playnewworld Could also have to do with giving time to fix issues with RSE that could be unseen in the PTR that would hurt progression? I understand it’s not ideal but I also understand it gives them time to fix anything that could be broken on release.

  • sparteen88 Sparteen88 (@sparteen88) reported

    @playnewworld Can we please get middle east servers so we can play the game without lag our pings at middle east are 250+

  • RealSvelo Svilkingen (@RealSvelo) reported

    @playnewworld So what went wrong this time? I apparently have no gear, TP is broken (can't sell or buy), repair button is blanked out, phys/elemental res is bugged (since gear doesn't show). Thumbs up guys 👍

  • dawgsteaksauce Bartholomew (@dawgsteaksauce) reported

    @playnewworld Fix the anubian skin please. It does not look like the picture in the patch notes

  • Tabiris_Tatun Tabiris & Meteion 🔞 (@Tabiris_Tatun) reported

    @playnewworld When goes the server down and when they are coming back online ?

  • miroslav88 Eagle Gaming (@miroslav88) reported

    @Ramez05 @playnewworld If/when something goes wrong with economy after Brimstone release, they can fix it before they launch fresh start.

  • Luca_Benaglia Luca Benaglia (@Luca_Benaglia) reported

    @JustinHouchin @hallwack @playnewworld What you don’t understand about I was hardcapped with all bis perks items? my guild had perma everfall+wind? Why you keep talking random? Economy not screwed? Lol once you put all that money in circle how you fix it? The game was ended after 2 months.

  • NikoLaaksonen Niko (@NikoLaaksonen) reported

    @TheNapy @playnewworld Yeah I was gonna buy this set but I guess I will wait for them to fix it.

  • spiton_it Lazy D (@spiton_it) reported

    @RealSvelo @playnewworld I have none of these problems dude you should validate your game lmao

  • AndrewLindemul2 Andrew Lindemulder (@AndrewLindemul2) reported

    @playnewworld @playnewworld "Fixed an issue that prevented Region Transfers due to PTR characters sometimes counting toward Region character limits." I think I found the root cause of all of your bugs...Why are your dev and **** instance linked AT ALL...

  • regentmango7 Regentmango7 (@regentmango7) reported

    @Ramez05 @playnewworld Makes sense so they can fix any gamebreaking exploits that could possibly slip through the brimstone release. Allows time for the dust to settle and then to fix any exploits/economy mess ups

  • dreamygamergirl DreamyGamerGirl - On Hiatus (@dreamygamergirl) reported

    @playnewworld Would love to come back and play the game but only if you create fresh start servers no legacy players can transfer onto. Had a lot of harassment problems you guys never did anything about and don't want to play with exploiters.

  • ienAri91 Ari (@ienAri91) reported

    @SOLIDFPS @playnewworld Yeah especially they want potential new dupes Happening on old Servers before having the same Problems on fresh starts

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