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New World

New World Outage Map

The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

New World users affected:

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
‘Ewa Beach, HI 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • Imagina79982216
    Imaginarium (@Imagina79982216) reported

    @playnewworld Maybe due to patch rollout or it's a new bug now Ice Gauntlet misses basic attack, they just go through the enemy, you hit enemy after 5 misses. Also aoe ice storm is broken, it doesn't do any dmg, mobs just standing in the middle of it not even being triggered. Hope you fix that

  • CDAGaming_
    CDAGaming (@CDAGaming_) reported

    @Gonuso @devolore @playnewworld Personally can attest to this. Had a bunch of latency issues for awhile, abd as a result major desyncs missing trees or missing mob hits.

  • AvivLobel1
    Aviv Lobel (@AvivLobel1) reported

    @playnewworld i think its time to hire better programmers , your programmer clearly cant fix bugs , still getting 10 achievement every log in , every patch more exploit happened and harm the game. pls do beta test before applying a patch. ty

  • EmptyLuckBox
    EmptyLuckBox (@EmptyLuckBox) reported

    @Kakoiw @playnewworld desync is a big issue in the game, this happens with many things in the game for me, many places i have to switch weapons as the game doesn't recognize my active weapon :/

  • vPH0ENIXv
    Matthew Lindsey (@vPH0ENIXv) reported

    @no_xide @playnewworld Can’t disagree; I just want them to fix it. I don’t care how it’s done as long as I can do my PVE stuff

  • jj11952
    jesse (@jj11952) reported

    @playnewworld fix ice storm. And ice shower. 75% of the time **** does not work. As if it is not there.

  • marius19121390
    marius (@marius19121390) reported

    @playnewworld Do you fix the mage AOE´s too or is this class still unplayable?

  • pvthoch
    hochmeisterr (@pvthoch) reported

    @Sulsalogan @Ayo_ItzRed @playnewworld No, but they do thats why i pay for the product. Just like when i hire a electrician to fix my cables i pay the dude to fix my **** not to **** my cables and come at me with "Do YoU knOW hOW haRD tHis IS"

  • Ayo_ItzRed
    Redz (@Ayo_ItzRed) reported

    @pvthoch @Sulsalogan @playnewworld You pay for games while also abiding by THIER rules and if they ****** up and need time to fix it over and over, then YOU gotta suck it up

  • DrunkPunk999
    Putler kaput ! (@DrunkPunk999) reported

    @playnewworld fix ice and fire aoe skills they rarely hit targets or hit once and stop, casting charged skills are painful because you cant cast over and oever its stuck and you cant cast and need to reclick again, so clunky

  • DogDadBody
    Owen Johnson (@DogDadBody) reported

    @FrostyFoes @playnewworld Having the same issue. Any idea what’s going on?

  • clayronx
    clayronx (@clayronx) reported

    @stevenpotts24 @Tomas12211 @playnewworld whats your point?, the game is gunna die in the current state anyways, downtime to actually fix this **** is needed instead of losing gold, territories, items because of bullshit bugs that have been around since early beta

  • DNiederhausen
    David Niederhausen (@DNiederhausen) reported

    @playnewworld alexa pls fix paths unseen,its buggy since 16 days

  • LotRLore
    Joseph Bradford (@LotRLore) reported

    Look, I know the issues in @playnewworld are frustrating- but like...stop beating up the Social Media team. They LITERALLY are a different department and have nothing to do with fixing the MMO. And even if they did, wouldn't excuse being nasty to them.

  • AbyssGFX
    Abyss (@AbyssGFX) reported

    @kazik_m @Andreaspil2 @playnewworld You've gotta be joking lol. Everyone read the forum etc... It says the fix for this is coming soon AND they have times for this. It has occurred due to the trading post bug/changes.

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