New World

New World Outage Map

The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

New World users affected:

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new-world-game Hero Image

New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Nîmes, Occitanie 1
Saintes, Nouvelle-Aquitaine 1
Porth, Wales 1
Aßlar, Hessen 1
Annaberg-Buchholz, Saxony 1
Vagney, ACAL 1
Beckum, NRW 1
Cergy, Île-de-France 1
Sydney, NSW 1
Oldenburg, Lower Saxony 1
Linz, Oberösterreich 1
Bermuda Dunes, CA 1
Pelotas, RS 1
Thornton, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • alby13 alby13 (@alby13) reported

    @Venthor @playnewworld This is the real problem. Why don't they have a que system that works even if your client is not up?

  • smkent77 Steven Kent (@smkent77) reported

    @playnewworld I've leveled up two characters that both have hours long queue times right now, i'm not starting another. I just won't play at all until this isn't an issue anymore

  • goodboykola . (@goodboykola) reported

    @playnewworld bugs of quest item appearing on monsters head even if u already completed it pls fix

  • suzalesca suza✨M4A (@suzalesca) reported

    @TweckerTweets @playnewworld BF is on another lowish pop server and hasn't had this issue and we are on the same connection.

  • DubzieJ J Dubzie (@DubzieJ) reported

    @MaGiCaLmAz @playnewworld I'm level 30. I dont want to make a new character. Once I realized my character was lost to Valhalla I made a new character on another sever with a less desirable name. A lot of people in my company are have the same problem. Lost their name to Valhalla.

  • SaltyDarc SaltyDarc (@SaltyDarc) reported

    @bmellgren96 @playnewworld your not understanding the problem, i dont care to wait 2 hours, its when it gives me the error and i haveto go back into the long queue when its not fault of my own. you must be new too MMOs cause others have queue forgiveness unlike this one

  • Official_Mamzir Mamzir (@Official_Mamzir) reported

    @ElTony1620 @playnewworld Until you give out the server transfers the issue will stay, people aren't going to give up 10-20 hrs of progress for a new server unless they can pull that character over as well

  • xJustinJx Wasp (@xJustinJx) reported

    @playnewworld I was stuck in dialog with quest guy, i home teleported and it removed the dialog screen but my camera is stuck and can't move it still, i have my mouse in menus...1400 queue plz tell me to fix and don't say relog.

  • Caldakar Telonia (@Caldakar) reported

    @playnewworld I just spent 2.5 hrs in queue got to number 110 only to be booted from the queue which now shows over 2K FIX THE QUEUES !!! YOU ARE AWS !!!

  • Lancer2133 Lancer (@Lancer2133) reported

    @playnewworld You bastards need to fix the ******* queue times in your game. Its ridiculous I need to wait 20+ minutes to join a server that I originally joined when the population was low. Knock off the bullshit

  • notwisegeek notwisegeek (@notwisegeek) reported

    @playnewworld @playnewworld Fix the issue if you DC around starting area that you get stuck in a „queuing for starting area“ queue which doesn’t move. I’m stuck almost 2 hours and have seen many with same issue never getting back in. I’m level 25 and well cannot play now …

  • Official_Mamzir Mamzir (@Official_Mamzir) reported

    @playnewworld Until you give out the server transfers the issue will stay, people aren't going to give up 10-20 hrs of progress for a new server unless they can pull that character over as well

  • RemingtonMeeks Remington Meeks (@RemingtonMeeks) reported

    @playnewworld You know what I love? Sitting in a queue for 45 minutes only to have an error about not being able to join the queue, to then be put back in the queue at the bottom. Neat.

  • NanoDaMan Nano (@NanoDaMan) reported

    @playnewworld Unreal... Waited 2hrs in que just to randomly crash at a portal to wait 1300 in que again. What a **** experience.

  • ChrisOfTheAngel Chris DeAngelis (@ChrisOfTheAngel) reported

    @playnewworld Hurry up and fix the ques. You guys have done a terrible job. You can launch rockets but not video games...gee stinking ****

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