New World

New World Outage Map

The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

New World users affected:

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • AjayAradhya1 Ajay Aradhya (@AjayAradhya1) reported

    @playnewworld Being a developer I know how hard it is to have a stable fix for the bugs. Considering the scale you are dealing with, its okay if you take more hours for the patch. Hoping for a stable release! Just don't consider the trash talks. #NewWorld #Gamedev #mmo

  • iiM_Stevo phteven (@iiM_Stevo) reported

    @officialFZZY @playnewworld You mean they rebooted the servers to try and help with the queue issues and fix bugged servers? Or is 1.0.1 a typo and they actually meant 1.0.2?

  • Ugod5000 Markus Schröder (@Ugod5000) reported

    @logan_borden @cursedddddd @playnewworld Oh i see. The barrel of that ****** emote is now maybe visible.... thats the major fix. thank you

  • MarcelvMartins Marcel V Martins (@MarcelvMartins) reported

    @Probies1 @playnewworld damn, maybe this is the problem ? im gonna try to level a little today the point is, on the closed beta i was able to see the hotspots since level 1 maybe the bug was there, not now thanks mate

  • Officialwhilla Officialwhilla (@Officialwhilla) reported

    @playnewworld Fix the cap!!!

  • DaSoul88 Marco R (@DaSoul88) reported

    @shadowoli999 @playnewworld Why would they? Do you pay them a service fee or something? Ever read the EULA? No? Jokes on you.

  • Misterikeer Misterikeer (@Misterikeer) reported

    @themainvoli @playnewworld the problem is that they did maintenance in wrong hour not about the maintenance at all

  • F1fastwheel F1 (@F1fastwheel) reported

    @playnewworld No problems take your time, then i have more time to spend time with the dog 🐶

  • ChibiSash DEBOVE Christopher (@ChibiSash) reported

    @TheDacafo @playnewworld I totally agree with you as i'm in central eu timezone and it's mid day. But more people wouldn't have solved the problem. This is just a bad decision. And we hope they will think about timezoning next maintenance

  • RichardWByers Richard W. Byers (@RichardWByers) reported

    @iHasGoodPersian @playnewworld Mobs do have a lower aggro radius. I run through lower level zones constantly while farming without issue. You cannot pass directly in front but even at even level you can avoid LOS of many mobs. Regardless do you expect a feral animal to smell a 10 level difference?

  • ugly_jimmy Ugly Jimmy (@ugly_jimmy) reported

    @playnewworld Anyone with any business or IT sense would have rolled servers back and implemented the update another day when you had a better sense of the issues. Instead, you are leading your base around with wildly incorrect estimates while not letting players play in their peak times.

  • kaimaster0 James McCollum (@kaimaster0) reported

    @briathus @Var1ousGaming @playnewworld The development studios are in the Americas. Do you honestly think the quality and would be BETTER if this team was trying to work at 2-3am local time? Then you'd complain that they introduced a bunch of broken content because they were half asleep making changes. SMH

  • Happylonely_ttv HappyLonelyTTV (@Happylonely_ttv) reported

    @playnewworld wow looks like alot of americans here who havent a clue if they did the fix at 6am cest it would be midnight in your time meaning most people would be asleep and there wouldent be as many complaints i dont get how thats me saying the *World revolves round eu* etc lol grow up

  • NA_Laika board-certified oreo chugger (@NA_Laika) reported

    @playnewworld Hi, there is a bug that I’ve gotten a fair amount that isn’t on this list. Auto run can become bugged if you spam interact on corrupted portals with the Azoth staff to close them. Only method I’ve seen to fix it is by picking something up.

  • Thulle10 Christian Thullmann (@Thulle10) reported

    @playnewworld Insane how people react of a maintenance. You dont even know what the problem is and judge... z z z

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