New World

New World Outage Map

The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

New World users affected:

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new-world-game Hero Image

New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • AlmanaxWinch FlynnWinch (@AlmanaxWinch) reported

    @Sidefx06 @playnewworld I think its one of the root problems, people are not going to moove that easily

  • ScorpioAleck Scorpious_Aleck (@ScorpioAleck) reported

    @ItsWheaties @yongkykun @playnewworld I see both your points but also on that note as customers we should not have to shell out more cash for an issue that was caused by the developers or decision making of the marketing team.

  • Stefan_F0X Stefan_Fox (@Stefan_F0X) reported

    @playnewworld Can you fix the ingame voice chat that keeps bugging out when your at it? Plz <3

  • KazielBonn Kaziel Bonn (@KazielBonn) reported

    @Sulsalogan @BoJanglesGaming @playnewworld Can you two elaborate a bit more on the issue, please? Do you mean low frame rates or slow camera turn?

  • AlmanaxWinch FlynnWinch (@AlmanaxWinch) reported

    @ADCARTATTACK @XcaLi @playnewworld Tbh and precise : i'm along with you that they should do more for thoses servers problems, but no, you do not have paid the game so to get it, you have paid the game in is state.

  • DeBierSjouwer J. M. (@DeBierSjouwer) reported

    @Sidefx06 @playnewworld They most likely ran into issues when implementing the patch. Give them time to fix it. Beside, this patch has a lot of files for the upcoming server transfer feature. So, it's more than just some bug fixes.

  • thedamneasy damneasy (@thedamneasy) reported

    @playnewworld Just fix expeditions literal 2 second lagg thanks

  • adarahhl Adarahhl (@adarahhl) reported

    @Dudes_Opinion @playnewworld Fast travel? I’m almost 30 and haven’t had a problem yet

  • BaasheD_R6 BaasheD (@BaasheD_R6) reported

    @playnewworld I hope you fixed dungeon lag!

  • Lewuko Lewuko (@Lewuko) reported

    @playnewworld @playnewworld hey team , can you fix the dodge and sometimes not always the attack sent me backward though im playing with 140-160ms , the dodge almost not working as enemy still catch me even tho im not in his direction like lagging . i see that im dodging but it do nothing.

  • Robin_karlsson3 Robin Karlsson (@Robin_karlsson3) reported

    @playnewworld Putting the servers down at daytime here in EU. gg :(

  • tripa47 Marc (Tripa)🇦🇺🐶🚀🌙 (@tripa47) reported

    @ClarusMentis @playnewworld Yet they didn't have a prob launching at different times? I have no problem if this is their reasoning, but I really think it's more just the fact they are new to all this and are still learning and will have many more teething issues along the way. Hoping for a better solution

  • Dragonlord_Brad Brad Bushard (@Dragonlord_Brad) reported

    @playnewworld And so it starts .. bad look having to push back one of your first patches. Please do not tell me this is gonna be another company that says 5 hours but normally takes 15 and 2 emergency patches to fix there patch.

  • Zero_1263 Jakob Escobar (@Zero_1263) reported

    @playnewworld I’m pretty disappointed that y’all didn’t address the constant and annoying problem with the compass/tracking bug. The fact you have to log every 3-4 hrs or not have any tracking markers including mission markers is more than frustrating.

  • Legit_Merk_ Legit_Merk (@Legit_Merk_) reported

    @Jinnzell @playnewworld i mean it was never new world killing gpu's its already been confirmed that it was "poor workmanship" on those cards that broke new world simply but stress on the card and there ****** solder jobs broke apart. nothing to fix it was never amazons fault.

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