New World

New World Outage Map

The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

New World users affected:

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new-world-game Hero Image

New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Nîmes, Occitanie 1
Saintes, Nouvelle-Aquitaine 1
Porth, Wales 1
Aßlar, Hessen 1
Annaberg-Buchholz, Saxony 1
Vagney, ACAL 1
Beckum, NRW 1
Cergy, Île-de-France 1
Sydney, NSW 1
Oldenburg, Lower Saxony 1
Linz, Oberösterreich 1
Bermuda Dunes, CA 1
Pelotas, RS 1
Thornton, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • bmellgren96 bmell (@bmellgren96) reported

    @Jona10_0 @SaltyDarc @playnewworld Agreed, I have never encountered any of these errors waiting lol. Then again my sever queue is 25-100 peak hours

  • aajones79 🐕Moshun Lo Shin🚀 (@aajones79) reported

    @playnewworld So it seems this maintenance didn't address the queue time issue? 😑

  • BakedJake BakedJake (@BakedJake) reported

    I don't mind waiting in a Que, I just don't like that fact after waiting for 2 hours to get in, I get an Error code for joining and put back in the back of the que. Been waiting for 4 hours now because of Error codes, Where's the q priority for people who crashes? @playnewworld

  • Arcady91969664 Arcady (@Arcady91969664) reported

    @playnewworld I was at #1 in queue, then the game started loading... Then I get kicked back to the login screen. This has happened twice. Not my connection, I am running another MMO also and that one is having 0 issues. Whatever happened to AWS scalability?

  • gadanha_ jorge (@gadanha_) reported

    @playnewworld please fix the map icons bug in sa servers, they just desapear.

  • bmellgren96 bmell (@bmellgren96) reported

    @aajones79 @SaltyDarc @playnewworld Just ******* complaining and have nothing else to do. Every game that comes out has server issues. A game that’s trying to have plus 500k at a time and for their first game. Like y’all have no sense, I get it the should’ve done better by having more than 2k at a time -

  • SpaceButterflys Space Butterfly (@SpaceButterflys) reported

    @playnewworld The Handle @Queuenewworld would have been more apt 6 hour queue to crash and download a micro patch to requeue again all inside 5 minutes..

  • LilAdvill Advil ♻️📈♦️ (@LilAdvill) reported

    @playnewworld I been kicked out of queue like 3 times alrrady fix yo **** damn i rather would have waited instead of this bullshit

  • PattyWhack83 Patrick Daly (@PattyWhack83) reported

    @playnewworld i know you guys are working to fix queue times and servers and all, but it is just frustrating to have to deal with. I really hope this gets sorted soon. I have only be able to play about 4 hours total yesterday and I am itching to get to get back in to the game.

  • Arcady91969664 Arcady (@Arcady91969664) reported

    @playnewworld I was at #1 in the queue, game tried to load... then i got kicked back to login screen, I am now at 1374 place in queue. Is it so hard to add logic for D/C and keep place in queue within 5 minutes of relogin? Come on.

  • Wh2ezy Wh2ezy (@Wh2ezy) reported

    @playnewworld Can we get an expedited queue for people who’s game crash please!

  • Sericenthe Michael Linehan (@Sericenthe) reported

    @playnewworld The problem is you knew what was going to happen. Everyone did. And you let it happen anyway. Why?

  • mohdaam06887523 mohd aamer (@mohdaam06887523) reported

    @onscreenlol @playnewworld Bro let the give time to fix ..i know that they will fix this issue as soon as poosible...Dont worry about the server...Team is internally working on it and they will solve the issue Asap.

  • DC_MTT Cattoni (@DC_MTT) reported

    @elimeretv @playnewworld Today have a550kplayers and~500 servers.Practically 1server for every 1k players,but it seems that is not the problem, but increasing the cap.They will keep banging their heads increasing the number of servers until the community gives up playing or assumes that 2k is TOO LITTLE!

  • edxstacy Jr. (@edxstacy) reported

    @playnewworld i just waited in a 2.5 hour queue just for the game to crash and now i have 1800 people in front of me fix it or let me change worlds already

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