New World Outage Map
The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
New World users affected:
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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| ‘Ewa Beach, HI | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Tio Sandae
(@Tio_Sandae) reported
@playnewworld Can you please fix the amrine Dungeon in Naraka server? It's bugged until yesterday!! PLEASEE
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Thomas Gielstra
(@ThomasGielstra) reported
@playnewworld Just got a CTD error and had to reenter the queue which is over 2000. So even though I was online just fine, I have to reenter the queue, at least let me log back in after an error.......
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Dylan Kernohan
(@DylanKernohan) reported
@Thereal404c @playnewworld If you have a 5th gen Ryzen, try updating your bios. After trying every solution under the sun for crashes, this fixed my issue right away.
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Oliver
(@ElectusMusic) reported
@Mt2Andres @playnewworld When i get the error message i just click ''OK'' and nothing else. No refresh, not play after. Just wait a little bit and it should put you back into the que position you where in.
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Quinzy77
(@Quinzy77) reported
@playnewworld How about increase cap on servers instead of making more? I get there should be a queue for first timers so they don't crash all on starter beaches but 4-5k would be so much better
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Benkő Máté
(@Mate_Benko) reported
@playnewworld Hey, When are you planning to address the issue, that after waiting 1-2 hours to login to the game (with roughly 10 spot in the queue per minute) people simply get an error message and have to wait a few more hours just to get the same error message?
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TheSneakyManOfShadowingSneakiness
(@SneakyOf) reported
@playnewworld can you guys please fix the fking queue problem? when i play i have a great time, but the power shut down, and then i was placed in 1400 in queue, then power shut down again, now i am in 1900. please fix this ****.
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Hawkins
(@MajinRod_RED) reported
@playnewworld @dealer_monkey i got kicked out of the server queue now 2 times in 1 hour... first at queue place 347... then got requeued to 1628... now it kicked me out at around 940 and requeued me at 2000.... PLEASE FIX YOUR SERVERS! JESUS!!!.... im wasting hours of my free time for this bs...
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Rich Henderson
(@Celtics_fan78) reported
@nwaucm @Arkhaniir @playnewworld The thing is it’s not ready. ALL the same issues are there from the beta. And now the server capacity issue. All those people that cried when it was delayed and shouted down anyone that said “ I want it to work on release “ bare some responsibility as well.
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Guzma Does Not Care
(@IRainbowtastic) reported
@playnewworld Fix your queue times, add more slots in each world or do not release the game at all. There are worlds with literally almost 5000 people in queues and almost every single one has at least 1000 waiting.
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Oliver
(@ElectusMusic) reported
@Fiesty_Lass @playnewworld hopefully I can help! When you get the error message. Just click Ok. dont click anything after that. not refresh, not play. Just wait in the char screen and it should put you back into your que position.
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Oliver
(@ElectusMusic) reported
@lukewestart @Mt2Andres @playnewworld been having the same problem, whats even more frustating is figuring out that this works after refreshing at spot nr 50 and 91, just to wait from nr 1800 again haha. But hopefully it makes life smoother the next couple of days if anything.
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Excaliber80
(@PatrickvandenH) reported
@playnewworld started with a queue position of 360. then got kicked with an error so i queued again and came back in Pos 800 when i reached Pos 156 i got kicked again and needed to re-queue and now im back in Position 1820 im trying to join the game since 1:30PM CEST
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Neddiv
(@Neddiv) reported
@playnewworld instead of adding new worlds to Australia, you should focus on fixing the login time on already existing servers on both EU and US...... when you have people doing preorders and not letting them play then you just piss on your costumers.
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C4w3
(@C4w31) reported
@Armyofme_eve @playnewworld That's odd iw had no issues.
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