New World

New World Outage Map

The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

New World users affected:

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
‘Ewa Beach, HI 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • Kallermatsch37 Psy&cho (@Kallermatsch37) reported

    @playnewworld Would really love to get back to playing, but I still can't play with my friends, because their less crowded server is closed, despite having no queue at peak player times.I have no problem paying a tiny bit extra for a char transfer, but please implement it quickly!

  • TheHanxiouss Hanxiouss (@TheHanxiouss) reported

    @playnewworld why is this an issue that we have to work around... ?

  • AlternateImageG AI Gaming (@AlternateImageG) reported

    Fix for @playnewworld : For the start-up error Steam not being open / Steam64.dll being untrusted. Open game files in steam >Run the EasyAntiCheat_Setup > click Repair Service and then launch again. #NewWorldMMO

  • Shadowconxd Shadowconxd (@Shadowconxd) reported

    @playnewworld Karpfen07 5m This worked for me just now. I simply went to my Steam folder → steamapps\common\New World\EasyAntiCheat Ran the “EasyAntiCheat_Setup” (after the initial repair I did click on the “repair service” in the bottom left corner of the EasyAntiCheat

  • BobbyBraveRL BobbyBraveheart (@BobbyBraveRL) reported

    @TheDanimalUK @playnewworld I didn't cap to 60fps last night but did notice before update I was getting 140+fps and after it was around 90fps. Pretty sure it's NewWorld end problem. Let me know about the reinstall.

  • alkitria Alkitria (@alkitria) reported

    @playnewworld Anyone else's game lagging ridiculously after the update?

  • frumpydumpy naruto 2.0 (@frumpydumpy) reported

    @playnewworld My trading market constantly stops working and I can’t put things up for sale anymore. Usually a re-log fixes the issue but today even after logging back in twice it’s not working.

  • TheDanimalUK DANIMAL (@TheDanimalUK) reported

    So seems others are getting intermittent stutters too @playnewworld since the patch. I'll do a fresh install today see if it fixes the problem.. If not surely as 3/6 of my mates are getting the same problem as me, even when we cap to 60 fps there is an issue?

  • That1DanGuy ThatOneDanGuy (@That1DanGuy) reported

    @Meswannjr @playnewworld There's a fix for it. Look on Reddit, someone posted a copy of a pre update DLL file that fixes it

  • LoveOnTap LoveOnTap (@LoveOnTap) reported

    @CrazicGaming @playnewworld Slash it bash it crash it

  • AlfaAviador AlfaAviador (@AlfaAviador) reported

    @myviewoflife_ @playnewworld The expensive graphic cards are the ones having more problems with the game

  • Gavin_Dhillon1 Steve (@Gavin_Dhillon1) reported

    @playnewworld Fix issue in the menu making gpu watts go over the max

  • ragectl #️⃣ ragectl follow (@ragectl) reported

    FFS @Steam was working for me, then they released an update to rollback the EAC bug, then I starting getting the EAC errors trying to start @playnewworld What a ***********!!

  • Kallermatsch37 Psy&cho (@Kallermatsch37) reported

    @BaisdenCurtis @playnewworld The bag space isn't such a huge problem for me. Just check it before you leave a city and maybe go the longer way to quickly visit a city to empty your inventory. Hope you know that you can upgrade your bag's space though.

  • The_NamesMatt Matt (@The_NamesMatt) reported

    @playnewworld If this were apex it would’ve taken a week for them to fix it. Good stuff @playnewworld

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