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New World

New World Outage Map

The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

New World users affected:

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • Goo_Gurt_
    Goo (@Goo_Gurt_) reported

    @GrumpyPawsTV @playnewworld If they release private servers, I'll fix the game.

  • GameorGrift
    GameorGrift (@GameorGrift) reported

    @_m00nrise @Pirat_Nation @playnewworld They could set it up to do dedicated servers though that are player run. They are just ******** and will never do that. New world would do GREAT as Community hosted content or even as a sub based service as long as it wasn't pay to win. Remove the entire dev team, swap to sub base system. and start rebuilding with a team that gives a ****.

  • MTNJaeger
    WhitePhosphor 🇺🇸 (@MTNJaeger) reported

    @playnewworld @amazon never using your service again and sure as hell won’t be touching an AGS game moving forward. Shady business practice with this choice. You guys really suck!

  • AntyPanciak
    Panciako (@AntyPanciak) reported

    @playnewworld Ok set game to f2p for rest of service

  • Sensiblelogic06
    Rickey Williams (@Sensiblelogic06) reported

    @tcubd @S_Berry_82 @playnewworld They were not fine, you are saying they are dine and I am confused why you are saying that, they were not happy with 8 to 10k players the fact you are saying that is the issue with your argument, mmorpgs will not do well with that low of a base especially new ones

  • Elsdragon01
    Liliums (ᛚᛁᛚᛁᚢᛗᛊ) (@Elsdragon01) reported

    @playnewworld the game should remain online. without updates, patchs, fixes anything. maybe gm service's but from volunteers. under staff management. this is why the "stop killing games" started. new world IS a good game. just no one listened to feed back and did anything. (so it felt.)

  • UnderOfAll
    Ringed Paired Knight Greatsword (@UnderOfAll) reported

    @playnewworld That part of steam that we buy a license for the game Works on here more then It shouldnt. I paid for a game that i will not be able to play anymore If i Want to in the Future. And the issue is that its not steam fault. Hope it comes with some lawsuits to this.

  • Robert_Ed1982
    TexasBoyRob (@Robert_Ed1982) reported

    Hey @playnewworld I’m having a lag detected and time out issue with the game. I’m not having issues with anything else on my PC. I’ve restarted the router (I’m on Fiber). I’m hard wired. Verified game files. Game is on a current gen SSD. Updates done. Please help.

  • ImaBeAfk
    Unknown (@ImaBeAfk) reported

    @playnewworld gota love the random crashes … yall think you would idk fix that problem… and it’s not just me 50 people in my company and we all will get random game freezes and crashes

  • Propii69
    Propi (@Propii69) reported

    @GrumpyPawsTV @zzzSkadi @playnewworld The first year wasn’t **** either, the game was buggy and had a lot of issues but they were pumping out solid content updates while fixing everything at a solid pace, main one being the brimstone patch

  • Rupinski
    sixty7gt500 (@Rupinski) reported

    @playnewworld Minor Error found: Peacocks can't give eggs. Consider changing the birds name to Peafowl

  • _Anluan_
    Stephen Fuller (@_Anluan_) reported

    @playnewworld Pathetic. Even EQ still has live servers that dedicated players are able to still play on. We now know we can never trust any future products of Amazon Games or their cloud gaming service “Luna”

  • Sykashii
    Sykashii (@Sykashii) reported

    @playnewworld We need to fix heartrunes they are bugged and won’t drop nice job 🫡

  • Spamsum
    Spam (@Spamsum) reported

    @LSXYZ9 @playnewworld combat and social elements were great (but lots of drama) but honestly it was clear that the devs didn't play their own game. many systems didnt work, things would break patch to patch and then be left broken for months at a time. VERY frustrating for the playerbase

  • KiburenKibu
    Kib (@KiburenKibu) reported

    @mike_stang @playnewworld "We wanted to give you a chance to play this new weapon class despite its unfinished state, so some bugs and issues are to be expected." I know, reading comprehension is hard.

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