New World

New World Outage Map

The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

New World users affected:

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • NickFurno Nick Furno (@NickFurno) reported

    @playnewworld A couple of suggestions: 1. You need a queue placeholder so that disconnects and random errors don't kick you out of line (5 minute timeout giving time for a restart). Look at fiveM as an example. 2. To go with this a fast queue for recent disconnects/crashes.

  • TheNarWizard Nick (@TheNarWizard) reported

    This game is trash @playnewworld y'all have BILLIONS OF DOLLARS. Have you ever heard of Amazon? Idk man.. Waited in queue 2 hours got a random error now im at the back of the line. Cant even refund this trash now. But I guess get that bag.

  • cdiff07 Anthony Szoke (@cdiff07) reported

    @playnewworld Please look at doing something to remedy the 3 plus hour wait on NA US East Orofena server.. I waited for 2 hours and than it timed out and now I am in a ques even longer than the first at almost 1k! Please bring servers down to do MX for server threshold!

  • D3M0NYK JC (@D3M0NYK) reported

    When you might actually obtain all of the Twitch drops for @playnewworld before you even make it through the damn login queue....

  • Snorre__ Snorre Rasmussen (@Snorre__) reported

    @playnewworld ok so i have an issue and wondering if others have had or is having it, after killing the first tutorial mob, all my inputs except prone and ctrl stops working. any ideas, please help....

  • mbowen7000 GrewUpGaming (@mbowen7000) reported

    Tried playing @playnewworld today the lag was so bad it was unplayable I played the beta had zero problems I'll try again tomorrow cause I really liked the game but so far it's a fail for me

  • jordenj51430980 jorden jones (@jordenj51430980) reported

    @playnewworld fix your Q errors I've gotten to 200 people twice abs errors out of Q to be out in the end of line. That's a joke

  • vreshavacado Mem_Corpo (@vreshavacado) reported

    @Gucio_lol @playnewworld Hello, we're so sorry for the issue, but we think it is better for you to have that fish rod in hand. Best regards

  • MelodiousShark MelodiousShark (@MelodiousShark) reported

    @playnewworld y'all need to fix these queues. Crashed, got thrown into queue, crashed while in queue, now back twice as many spots as before. Make the queue based on the area you are trying to get into and not just server wide ffs

  • Keezus__ Keon😈 (@Keezus__) reported

    @playnewworld is there a fix to not being able to fast travel even though you meet all requirements?

  • Tuqiri Tuqiri (@Tuqiri) reported

    @ExodusArias @playnewworld Yeah that's fair. I'm a bit shocked how Amazon with there AWS service was able to run out of slots and free servers.... Seems very backwards for a company that offers hosting lol

  • Sr_Furtado (@Sr_Furtado) reported

    @playnewworld Queue times is a problem, but the game is working fine.

  • LilAdvill Advil ♻️📈 (@LilAdvill) reported

    @playnewworld Man fix the damn **** where people keep getting kicked from queue. Shits hella annoying

  • mudkip4me Jared Russell Hess (@mudkip4me) reported

    @playnewworld Would you know how to fix the tracking issues? I have enough enough skills and none of my trackables are being shown on the top compass. Would love to get this fixed.

  • wizliz2021 A Wizzard Lizzard (@wizliz2021) reported

    @playnewworld @FelixScollen Where these new servers at dawg I"m jonesing for my fix. I'm trying to join a less populated server as a new character and still getting stuck in a very large slow moving queue

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