New World

New World Outage Map

The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

New World users affected:

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • AbrahamLinner GFX/Content Creator-A Missing Piece (@AbrahamLinner) reported

    After getting kicked off the @playnewworld from a fully computer crash and waiting 30 minutes to have my internet come back. I stayed strong and persevered. @CouRageJD #CourageousStrong

  • helljokerz Jerry (@helljokerz) reported

    @samyhasnn @playnewworld avoid this game at all cause, this game is tons of bugs and 10 hr waiting time to login

  • superbig AaronOnAir (@superbig) reported

    @playnewworld pls for the love of god make some sort of crash prio where if your game crashes or you need to disconnect to restart the game you get placed in front of queue if you rejoin within a 5-10 minute period!

  • autumnmayi otis driftwood (@autumnmayi) reported

    @playnewworld plssss fix the “queuing for a starting area” bullshit.

  • wHaCkEdJW dEkCaHw (@wHaCkEdJW) reported

    @playnewworld Played for a long time today, had a micro disconnect for 10 seconds and ended in in a 2-3 hour queue. Lost my position and I'm back in another queue. You need to offer transfers now, not in 2 weeks.

  • DeltaArcAngel DeltaArcAngel-TTV (@DeltaArcAngel) reported

    @playnewworld Hows about adding sever capacity, no one is leaving to join a new server. just spent 4 hours in a Queue just to give up cause I have work in the morning... I understand you're trying to fix the issue but more empty servers is not the fix.

  • skycladclash Skyclad Clash (@skycladclash) reported

    @Sumnawww @vankellyn @playnewworld Are you stupid? Everybody plays with friends on MMOs. We've all started quests, made XP, started adding points to our builds. Why would we drop all that just to start the same thing over with queue issues on another server?

  • RobinYap Robin Yap (@RobinYap) reported

    @playnewworld Why i have connection error playing on my main character in Fusang and got kick out of server. But i can create new character and play on other server?

  • Lil_Vinie (@Lil_Vinie) reported

    @playnewworld Amrine Dungeon in naraka server (SA east) have a bug, please fix, the Dungeon Monsters invisible

  • dapper_yeti Yeti Laughs At You (@dapper_yeti) reported

    @Ky_Million @shadethesin @playnewworld Ok, so make it so that if you have a character, you can get to that character. Lock the server but don't set it up so you have multi-hour login queues. Or, write better code. 2000 people on a server at one time in 2021 is child's play.

  • Jaydonhat Jaydon Hatfield (@Jaydonhat) reported

    @playnewworld Keep adding servers but allow players to move their characters to these new worlds for free forever. Why should my character be tied to one server anyways. Itll solve the queue issue and allow players to play with everyone regardless of initial server choice

  • UtaAotearoa ゆうたAotearoa (@UtaAotearoa) reported

    @VizualAbstract @Ruphachiy @playnewworld I don't know the queue, but I had a similar problem and restarted the game fix the bug. In my case, logout didn't work, so I close the game.

  • Voiceof82927672 Voice of reason (@Voiceof82927672) reported

    @playnewworld Login screen is pretty neat in this new game Queue World.

  • Draalalala Draalalala (@Draalalala) reported

    @playnewworld Fix SA servers pls

  • PorD1OS CHRISETE (@PorD1OS) reported

    @playnewworld You must fix the login service failure ASAP.

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