New World

New World Outage Map

The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

New World users affected:

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new-world-game Hero Image

New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Nîmes, Occitanie 1
Saintes, Nouvelle-Aquitaine 1
Porth, Wales 1
Aßlar, Hessen 1
Annaberg-Buchholz, Saxony 1
Vagney, ACAL 1
Beckum, NRW 1
Cergy, Île-de-France 1
Sydney, NSW 1
Oldenburg, Lower Saxony 1
Linz, Oberösterreich 1
Bermuda Dunes, CA 1
Pelotas, RS 1
Thornton, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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New World Issues Reports

Latest outage, problems and issue reports in social media:

  • Fastas_Ginnunga Fastas (@Fastas_Ginnunga) reported

    Trying really hard to spend money in the Store but Error Code 408 every time 😩 @playnewworld

  • MrsBojanglez_ Mrs Bojanglez (@MrsBojanglez_) reported

    So.. I’m having an awful glitch that I can’t finish any Marauders quests at my Faction leader. Well, this is unfortunate @playnewworld 😭

  • DaymonSwon mort (@DaymonSwon) reported

    Im in love with your game and have had hours of fun playing. But I have one problem. My internet disconnects a lot as I live rural so I have to wait in a queue again multiple times a session. Surely consider adding a grace period if you are kicked for bad internet? @playnewworld

  • TheDetigue Detigue (@TheDetigue) reported

    @wibblesniff01 @playnewworld One big issue with the launch was that all players flooded EU servers to get name saves because we opened first so ultimately we kinda suffered the most :( I did queue for 5+ hours and got in to play for an hour, which kinda sucked but I'm hoping it'll all even out in a few days

  • Bonzai_Badger Banzai Badger 💚 (@Bonzai_Badger) reported

    @playnewworld This doesn't fix the lag issue. I played during alpha and both betas and never had lag this bad. I'm getting 5k ms now.

  • Willettgoboom Willett (@Willettgoboom) reported

    @MsAlexi @playnewworld its fun, im playing with a giant community of streamers, so a lot is going on. The only major issue was the 8 hour queue. But hopefully tomorrow or by the weekend, that will not be an issue.

  • dvrsgaming Dvrsgaming (@dvrsgaming) reported

    @playnewworld Shouldn’t only be a 1min fix

  • ziGzaG667 zaG (@ziGzaG667) reported

    @playnewworld And again still long queues... When will we see a good solution for this issue?

  • spookysquidd SpookySquidd (@spookysquidd) reported

    @Exirockx @playnewworld Wasn’t the EU server problem down to all the players in the US playing on them before they opened up the US servers? Or is the problem still there now?

  • MattHenley14 Matt Henley (@MattHenley14) reported

    @playnewworld I really hope a function is added to allow characters to change worlds. Because otherwise the sitting in queues for half an hour is going to get really old really fast. Also people will just stay logged in even when not playing, which is an issue

  • em_photoz emphotoz (@em_photoz) reported

    Is there a problem with the @Twitch Drops? @playnewworld Can't find them ingame and everything is linked. But the Twitch icon in main menu up right isn't there anymore, yesterday it was. Have to turn Twitch "on" in options every start of the game. #NewWorld #NewWorldMMO

  • B0wserrr Gloriousb0wser (@B0wserrr) reported

    @playnewworld if they could all login lol

  • thepigletsquid Piglet Squid (@thepigletsquid) reported

    @playnewworld Do you expect average player ping to be reduced as issues with server loads are resolved? Seems quite volatile currently.

  • BraidzMCau Braidz (@BraidzMCau) reported

    Don't worry guys, @playnewworld will help us, they've added 16 more AMERICAN (now 75) servers. Don't even think about HALF OF THE WORLDS POPULATION sharing 19 servers. I don't see any issue here whatsoever. This is how you make sure ya game fails @amazongames #QueWorld

  • Tsumujikaze9 Heartbeat-Pete (@Tsumujikaze9) reported

    @playnewworld So now I can get in the game with a small queu of only 1..... and I get a god damn sync error! Fix your ******* game!

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