New World

New World Outage Map

The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

New World users affected:

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • Rokente Michael Bennett (@Rokente) reported

    @playnewworld The issue isn't afk players. Once servers allow someone to get in without a stupid long que things will go smoother. Who wants to wait 6 hours when they need to run a errands IRL that may take 40 mins or less. It's almost 2022 server issues should be a thing in the past.

  • Noxzyy Callum Robinson (@Noxzyy) reported

    @ActnFly @getvindictive @playnewworld It's something to do with 3090's it's a hardware issue with a solder joint seperating watched a vid on it the other day

  • filthysnowman Thor (@filthysnowman) reported

    @playnewworld Implement some sort of disconnect protection so someone that got disconnected for 15s - 1 minute doesn't get penalized by having to wait in a 3 hour + que to play with their friends again.

  • secretsenshi_ Secret_Senshi_ (@secretsenshi_) reported

    @playnewworld Just glad to see you guys are working on fixes rather than ignoring the issues

  • retrov1king RetroViking -IndieGame Promo- (@retrov1king) reported

    @playnewworld You seriously need to fix this queue issue. Spending 3 hours to get in is ******* ridiculous.

  • TerribleTrebor TerribleTrebor (@TerribleTrebor) reported

    @playnewworld Love the game, BUT... Would be Nice if you could fix the "Lag detected". Kicks me out and into que, I que for 30 min (longer later on the day), i get in, play for 10 min and then repeat. Unplayable.

  • AS3Ddruck AS-3D Druck (@AS3Ddruck) reported

    @playnewworld Why are you wasting time to show how awfull you planed this out instead of fixing the Problem. Just allow 20 000 People on 1 Server with 3-4 Instances instead of 2000. This Game is about to fail in a few Weeks (long therm) And add Region Block

  • LeVossy Vossy (@LeVossy) reported

    @playnewworld Hey guys, just a quick question. I'am stuck at queueposition #26 after having a disconnect (sadly) now this position doesn't move at all, even after waiting for like 20min i restartet everything from steam to the whole pc. - Still Queue #26, am i bugged out?

  • pebbs_uk ***** ****** (@pebbs_uk) reported

    @playnewworld When are you unlocking servers? so i can play with my freinds... And why is ****** a banned name? I have used my name for 20 years with ZERO issues.

  • Krotha_ Krotha (@Krotha_) reported

    Getting back to back disconnects on El Dorado. Lag Detected message. What's the word @playnewworld ?

  • ItsSkoot Steven (@ItsSkoot) reported

    @playnewworld can you please fix the issue with trying to type messages in chat or anything in menu. If i hit any keys typing that are bind to an action in game it instantly overrides me typing to perform that action instead

  • IM_The_Chopper THE Chopper (@IM_The_Chopper) reported

    Finally get on early enough to beat the que and have time to play for hours but half way through stream @playnewworld took the server down for maintenance 🙃 Oh yeah and it was the only server down for maintenance. Sick...

  • kokbiel tintin eriksson (@kokbiel) reported

    @playnewworld I would love to provide screenshots, but it would be so hard to choose wich one of all the screenshots saying "LAG DETECTED" I would send.

  • Ghrimmzy Ghrimmzy (@Ghrimmzy) reported

    @playnewworld Holy lag city…hardlined in and I’m getting mad lag spots…👎

  • themountainbjj Eric Duncan (@themountainbjj) reported

    @AnthonyKongphan @playnewworld Great axe/Hammer and full con build. I cant fight 5 to 10 mobs at once and I have little trouble killing any player other than healers

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