New World

New World Outage Map

The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

New World users affected:

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • MeagsTv MeagsTV (@MeagsTv) reported

    Shipped back my PC today, I hope they can fix it and send it back before @playnewworld <3 🥰

  • Baxsika Nick Bachsoliani (@Baxsika) reported

    @jdel_9 @Native_Zero @playnewworld lmao I had the an issue with the exact same npc, but it wasn’t that bad the respawn timer is pretty exact so you can go kill other stuff and come back to try again

  • BattleQuest_MMO World of BattleQuest (@BattleQuest_MMO) reported

    @OverXelis @panda_mick @playnewworld Streamers? Lol.... Sad this is where we are in the MMO world. I will fix that my friend :)

  • WarmachineWelty dallas welty (@WarmachineWelty) reported

    @BattleQuest_MMO @playnewworld Because that's BS and my opinion to be honest so don't comment on a game . If you are own a game and make it because you are look for trouble and besides new world does not own blizzard at all it's actually amazing game . So yeah they can put this game out on the same day

  • amorius Larry (@amorius) reported

    @jdel_9 @Native_Zero @playnewworld I had a similar issue with a boss inside a cave of corruption, had to kill 3 times somewhere around the level 19-ish questing. Also, that quest, 'under something stars'. A coffer failed to provide a required quest item which stopped the progression of that quest chain.

  • Darkendeavor Darkendeavor (@Darkendeavor) reported

    @playnewworld I noticed a lot of stuck retreating enemies during the beta- would adding a “retreat timer” of a minute or so that leads into a hard reset be a potential fix?

  • theanyazdes anyazdes (@theanyazdes) reported

    new world beta is closed. launch is in 2 weeks. I'm watching new world vods right now.... I don't have a problem, I pwomise 🙃🙃 @playnewworld #NewWorld

  • AndreasBlank17 Andreas Blank (@AndreasBlank17) reported

    @playnewworld I expected you to bring back stagger at least on heavy attacks. The system feels so broken compared to what it originally was and what you described in your vision! No word about it although the closed beta forums were full of complaints regarding the topic. Give statement pls!

  • Proph1et Node (@Proph1et) reported

    @Caillard98 @Dyyrin @playnewworld You nees to stop playing the game and calling out "game breaking" bugs lmfao. Game is fully playable, these so called "game breaking" bugs is a you problem, i have yet to run into this problem

  • callllllllllum callum porter (@callllllllllum) reported

    @playnewworld i get what your saying but you will never have a game bug free and people are so hyped about this game if they delay it will hurt them in the long run but im sure if they need to do a few downtimesto fix major bugs after release people wont mind aslong as they have the game

  • 10wesdunn Wes Dunn (@10wesdunn) reported

    What am I supposed to do now? 64 hours of the last weekend were spent on @playnewworld. I need my quest fix.

  • Exesus2 Exesus (@Exesus2) reported

    @playnewworld Please optimise the game more to fix FPS drops. That was my only concern with the game so far.

  • cheraax chernov andrey (@cheraax) reported

    @playnewworld There are problems besides bugs: 2k players is very little for a PVP server. Also PVP is not motivated at all, only for fun.

  • Honey_Druid HoneyDruid (@Honey_Druid) reported

    @apostle_ofc @thrawn2k5 @playnewworld Bow is broken for the level of effort, I'll stick to Great Axe and watch people complain.

  • Tommy_Wikstrom Tommy Wikström (@Tommy_Wikstrom) reported

    Got a few blue screens (computer restarts) when fast travelling to town during Open Beta, any resources on how to avoid this issue during launch? Running gtx 1070 ti so wasn't expecting this issue, @playnewworld

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