New World

New World Outage Map

The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

New World users affected:

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new-world-game Hero Image

New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
‘Ewa Beach, HI 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • smkent77 Steven Kent (@smkent77) reported

    @playnewworld I've leveled up two characters that both have hours long queue times right now, i'm not starting another. I just won't play at all until this isn't an issue anymore

  • Lancer2133 Lancer (@Lancer2133) reported

    @playnewworld You bastards need to fix the ******* queue times in your game. Its ridiculous I need to wait 20+ minutes to join a server that I originally joined when the population was low. Knock off the bullshit

  • RemingtonMeeks Remington Meeks (@RemingtonMeeks) reported

    @playnewworld You know what I love? Sitting in a queue for 45 minutes only to have an error about not being able to join the queue, to then be put back in the queue at the bottom. Neat.

  • Justasien Roy Welborn (@Justasien) reported

    @playnewworld The queue times are a bit excessive, but when other huge MMOs came out they had a similar issue.. I hope you can get this resolved quickly.

  • goodboykola . (@goodboykola) reported

    @playnewworld bugs of quest item appearing on monsters head even if u already completed it pls fix

  • iDetro iDetro (@iDetro) reported

    @SaltyDarc @bmellgren96 @playnewworld They have already tweeted a fix for this issue

  • notwisegeek notwisegeek (@notwisegeek) reported

    @playnewworld @playnewworld Fix the issue if you DC around starting area that you get stuck in a „queuing for starting area“ queue which doesn’t move. I’m stuck almost 2 hours and have seen many with same issue never getting back in. I’m level 25 and well cannot play now …

  • alby13 alby13 (@alby13) reported

    @Venthor @playnewworld This is the real problem. Why don't they have a que system that works even if your client is not up?

  • CaliforniaFats CaliforniaFATS (@CaliforniaFats) reported

    @playnewworld Soo, that joke became a reality : ( OBS cam not working. Will try again tomorrow!

  • fatz42088 Killaclutch420 (@fatz42088) reported

    @playnewworld absolutely love the game guys and gals great job my only issue unless you auto run into a corner when u have to use the bathroom or maybe get a bite to eat u are stuck in queue for hours I have more hours in there then I do playing..

  • SavPMA Sav (@SavPMA) reported

    @playnewworld Hi! I’m in the US East region trying to join the world “Dis” and it’s low population but every time I try to join I get the error “Timed out while waiting for spawn point” and it is saddening because I want to play this game so badly. Part 2 in reply

  • loesepoesss Miss Pancakes (@loesepoesss) reported

    @playnewworld I mean at this point I just want my hard earned money back. And maybe in a few weeks or months I’ll buy it again but 40 euros for this is just too much… all I saw was 90% the queue time and don’t even get me started on the fps issues in the city untill I had to work again

  • ZdrakTheRNG_God Zdrak_666 ♒️ (@ZdrakTheRNG_God) reported

    @playnewworld New Worlds isnt going to fix the queue time **** is more bugged that the previews betas Fix the issues with the wars, fix the long queue time by increasing the capacity on each server

  • bmellgren96 bmell (@bmellgren96) reported

    @SaltyDarc @playnewworld Pick a better server, my main is on a server that the max wait is hour. Just thinking of ideas for you to play. The error codes I’ve seen you don’t push play after it happens or “okay” and you’ll be placed back where you were.

  • bortiz328 Brandon Ortiz (@bortiz328) reported

    @playnewworld are there any known issues for the scrivener mission im lvl 20 and its not letting me do it

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