New World Outage Map
The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
New World users affected:
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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| ‘Ewa Beach, HI | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Toby
(@FlizCinema) reported
@playnewworld I waited almost an hour in que and I was in 288 place and then it threw me out with an stupid error pop up and now I have to start anew!!! Please fix the que system!
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Graham Masters
(@grahamasters) reported
@playnewworld it's great queuing for 3 hours from 1365th in the queue to 30th then getting an error and kicked from the queue so sitting here now 2700th in the queue again. Sort your damn queue out so it doesn't kick people
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Nick
(@Nick21004031) reported
@KonaK0na @H2ONuSoul @playnewworld WoW shadowlands outsold this game on day 1, sold 3.6 million copies and I was playing day one and have absolutely no queues, no disconnects, no issues at all. Everyone was having fun, because blizzard knew how to do math.
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Pete Gale
(@Pete_Gale) reported
@playnewworld Was #871 in the queue this morning; it's been 3 and a half hours and now I'm #2823 in the queue, because I've had a server connection error twice (one at 300ish, one at 500ish). This is an absolute joke.
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Дмитрий Герасименко
(@NucIearDragon) reported
@playnewworld even if i have an error, why don't you give me my plase in queue again? Why i need to start from the last place, when it's YOUR fault, i don't click "Cancel", it's you that did this!
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Lonely Necromancer
(@loneknight5) reported
@MarcusfPrince @playnewworld I had that issue last night but they added servers which helped. Got right in this morning. Hopefully they keep adding servers my friend.
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Tio Sandae
(@Tio_Sandae) reported
@playnewworld Hi! When are you going to fix the Amrine Excavation Dungeon in Naraka? This dungeon is buggy and no one can do it since the beginning of the server!
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Wynadorn
(@Wynadorn) reported
@playnewworld Just spent 3 hours in the queue after a disconnect only to be greeted by "Too many login request". Really enjoying my time... From position 1871 to 643, now back to 3006. Looks like I wont be able to play today.
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Cobra Barbasch
(@BarbaschCobra) reported
@playnewworld I bought this game a long time ago I am trying to enter the Italian server impossible queues and after hours of waiting it also gives me an error but do we realize? I would like to play for what I paid. Thanks
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FiestyLass
(@Fiesty_Lass) reported
@playnewworld Queueing for open world, spent hours getting from 1500 in the queue to 54 & then it kicked me from the queue, now back at 3265. Guild members all reporting the same. Please fix your queues. I don't mind waiting to get into an mmo but waiting then getting kicked is infuriating.
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Demoneyes45
(@StevenMcCrea2) reported
@playnewworld 17 odd years ago,,queuing to play WoW on its release, and the queues for that were fairly long, not to mention on 56k dial up. The expectation of everyone for there to be no queues and no issues…people have become so impatient, or they’ve not experienced MMO launches. #timejump
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Mercury
(@Running1337) reported
@playnewworld Guys i beg you, if you cant fix the server capacity of 2k players, AT LEAST fix the queue, i was finally on place about 180 and then i got kicked and now 3200... PLEASE
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SecurityGuruGuy
(@SecurityGuruGuy) reported
I wish #NewWorld showed the controller buttons in the UI. It does support using a controller at least through steam, and I have wrist/shoulder issues that make using a M+K more difficult so controller is the best option I have. @playnewworld is there a setting I am missing?
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Chris Davis
(@TheFakeMCChris) reported
@_nickbourgeois @playnewworld People are unwilling to just log into a low pop server. There are some legit issues here and there, but I think it's mostly people planning to be on a certain realm and being too inexperienced with MMOs or too stupid to realize the high pop server on day one will be busy
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King_Mamoo
(@KingMamoo3) reported
@playnewworld I have no issue in sitting in a queue even if that queue lasts for hours..... ai do however have issue with being kicked from the queue 7 times over the 5 hours ive been waiting and not making any progress because of it. Are you aware of this? Is it being worked on?
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