New World

New World Outage Map

The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

New World users affected:

Less
More

new-world-game Hero Image

New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Map Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • richard98167830 richard hodgson (@richard98167830) reported

    @playnewworld Any update or we going to guess when it's back like I was in the middle of stuff and you keep taking the game offline I switched from destiny for a bit till new content and they have one reset a week you just cant keep the game open long enough without issues

  • AdrianPawlata Adrian Pawlata (@AdrianPawlata) reported

    @playnewworld this is seriously bullshit. Everyday you have to turn off servers to fix bugs that you caused. Have you ever made anything good?

  • CJ_Carnage CJ Carnage (@CJ_Carnage) reported

    @playnewworld Wow. EU Servers down for 5 hours with the last update from you guys 4 hours ago?

  • TTVLendario Lendario7 (@TTVLendario) reported

    @playnewworld I wish AGS would refund the game to all of the spoiled brats that complain all freaking day long about the game. "Game has bugs" *servers go down to fix those bugs* "y u take server down in prime time/my day off" There's no winning with some people.

  • germanocassese TekkenJlN (@germanocassese) reported

    @krankonehsler @playnewworld This is not an exploit. Exploit is when there is an in game mechanic error used for in game advantage,like Tentacles 66lvl farm. Nobody did exploit here, people just received the money with the message of REFUND, then they spent on market like you would do it if u have coins.

  • DZMorris DZM (@DZMorris) reported

    @AustExperienced @DogRafas @playnewworld Bro they specifically said they were rolling back characters specifically affected by the coin dupe issue.

  • La_Cris_del_Ris La Cris del Ris (@La_Cris_del_Ris) reported

    @playnewworld Didn't you have another ******* moment to **** the Spanish server? You fix one thing and screw another, of course, I am not surprised that you are losing players, you are screwing it up more and more.

  • Savior45239711 Savior (@Savior45239711) reported

    @playnewworld LAG is still a huge issue. Please for the love of the game fix it! Now I’m getting stuck in a infinite loading screen. Campfire not work unpin death and so on. Yes, I know how it works. Bugged.

  • WelshZoonie Dave Jones (@WelshZoonie) reported

    @MMORPGcom @playnewworld They should fix what they have before introducing new stuff.

  • BratuBal Bratu (@BratuBal) reported

    @SebastianL9011 @playnewworld Rollback is completely fair in this case, and I have no issue with loosing progress, just bummed out at how they make it seem like nobody there knows how to run things. I really wanna see this game make it. Haven't had a decent mmo in years.

  • Hentaitower H-Tower Bee🔞🐝 (@Hentaitower) reported

    @playnewworld Wow again shut down? I am honestly tired of this!! Bugs shut downs and skills that lag you to death. You haven't even fixed "gravity well" since cb. The crafting system is a grind feast which is HIGHLY UNREWARDING!

  • UnusedCrypto Mr. **** (@UnusedCrypto) reported

    @playnewworld Are you kidding me? Already 6h without any information. You ****** up this time guys... you really ****** up. If you want my honest opinion, do not launch updates with void gauntlets or unnecesary things/content, put all your efforts in fixing everything that is broken.

  • Turom13 Turom13 (@Turom13) reported

    @playnewworld You know a game is crap when they need an emergency maintenance patch to fix their emergency maintainence patches... that’s pretty much all they do. Try to patch the f-ups they caused by trying to fix their f-ups. Every patch they break the game more and more. incompetence...

  • dbrewer8318 Derrick Brewer (@dbrewer8318) reported

    @playnewworld Let us get refunds and come back if/when you fix things in the future.

  • michael191086 Michael (@michael191086) reported

    @TTVLendario @playnewworld Even if it gave you 100 hours of gameplay, it doesnt justify the amateur mistakes they are constantly making. It seems like they only test if the bug is still there after a fix, not the rest of the game

Map Check Current Status