New World

New World Outage Map

The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

New World users affected:

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • LemonDannn Danny (@LemonDannn) reported

    @playnewworld I've just been waiting for 4 hours in a 3k queue. I managed to get down to position 159, then I got a connection error and I'm back where I started in a 3k queue. :(

  • kyltos Kyltos (@kyltos) reported

    @Mys1_1 @playnewworld waiting 5 hrs too.. fix this first before u release new server we need the char transfer fast and not latly in 2 weeks.. new server nice.. but no char transfer to get on a empty server use brain amazon pls..

  • Shifty_40 Shifty40 (@Shifty_40) reported

    @playnewworld Why am I not getting any of my twitch drops? I have everything linked and I have no issues getting it on any other game. I have used all of the support options, twitch options and it is not in my inventory. Help?

  • sheldon4998 Sheldon knoesen (@sheldon4998) reported

    @playnewworld new worlds arent gonna fix the problem theres to many EU players and the servers cant handle it , increase the servers cap 20000 and hopefully goodbye queues

  • alexsyte alexandra (@alexsyte) reported

    @playnewworld I know new servers will be full and its gonna be a problem again, then i would just do more servers, but in the end when less people play there would be servers that are empty so this is a neverending problem

  • NovakiV2 Zak 🌸 (@NovakiV2) reported

    @playnewworld whats the point of bringing new servers out if we dont have the option to transfer to them ????????????????????????????? just expand the current server cap....how were these issues not sorted in the beta ????

  • Orichlol Orich (@Orichlol) reported

    @playnewworld Hi idiots at @playnewworld !!! My game just crashed, now I get to wait a minimum of 3 hours to get in ... at 3:00pm EST on a Wednesday!!! Congratulations on continually adding new servers which does nothing for the issues!! Amazon is "CUSTOMER OBSESSED" right? Bullshit.

  • ClarkDelke Delke Clark (@ClarkDelke) reported

    @playnewworld Fix taparloka - SA server, unplayable dungeon and everyone using the invicible exploit.

  • Pairadox96 Pairadox96 (@Pairadox96) reported

    @playnewworld Shroud just got dcd. Is it possible to have que protection. For when we dc so we can just get back in? We need crash priority.

  • _DamienRico Damiën (@_DamienRico) reported

    @playnewworld I sit in queue for 3 hours went from 4100 to 400 and then I get an error and get kicked out of queue. Great ******* game !

  • nickbon1797 A state of CARNAGE! (@nickbon1797) reported

    @playnewworld Glad I waited in que for 2+ hrs just to get an error right before I get into the server….now back to waiting…figure this out…smh

  • adamkgray Adam Gray (@adamkgray) reported

    @Mys1_1 @playnewworld I've been trying for 6 hours - been kicked from the queue due to errors every time. Got as low as 55 last time and now back to 2963.

  • Maenarr Maenarr💎👐 (@Maenarr) reported

    @playnewworld Disconnect error needs to be priority. Dont always mind queuing to get in provided when the queue gets to the bottom you dont get kicked out of it. 4 hours queuing to get booted at 9 in the queue ain't a good feeling

  • ClarkDelke Delke Clark (@ClarkDelke) reported

    @playnewworld Fix taparloka - SA server, unplayable dungeon and everyone using the invicible exploit.

  • Arnardaii Arnar (@Arnardaii) reported

    @playnewworld I was number one in queue and got some error and went to 965 in queue. Please fix this

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