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New World

New World Outage Map

The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

New World users affected:

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
‘Ewa Beach, HI 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • MJB6967
    MJB 6967 (@MJB6967) reported

    @playnewworld Amazon is well aware of the tempest chests dropping 500 gs and no longer available to those who opened them pre fix. Is there an update?

  • iKempa_
    Kempa (@iKempa_) reported

    @AbsoluteDilf @playnewworld A lot of bug issues have been resolved or at least helped. Now it’s mainly a lack of content. You can only do the dungeons (laz/gen/temp) so many times before you’re just bored doing them. Pvp is fun but only for a game or 2.. those are the only end game activities ::

  • theCRE4MPIE
    CRE4MPIE (@theCRE4MPIE) reported

    @playnewworld Yelling at my screen because OPR is lagging like a mfkr :(

  • VeNoMzShibe
    Robin (@VeNoMzShibe) reported

    @Beetlejuicexx @Raze48 @playnewworld What crap? There are no issues right now👌

  • EasyP_WoW
    EasyP (@EasyP_WoW) reported

    @playnewworld I made it to level 14. It said free on 11 I was hoping to play one more day today but I guess not. I experienced alot of lag making it very difficult to turn. Wow never lags that much for me. And not being able to use chat sucked I didn't get to experience any group content

  • TCG2385
    TheCasualGamer2385 (@TCG2385) reported

    @playnewworld house cost as well as weekly rent is expensive and excessive, though I think It may have been fixed it was a major issue. bots farming on your route is a HUGE issue. the countless bugs in new patches gets tiresome.

  • Queen_Pixie_
    Pixie (@Queen_Pixie_) reported

    @playnewworld please FIX OPR.... tooo laggy, terrain disappears... just died and i didnt respawn couldnt unstuck had to quit and come back

  • Se7enty4_Gaming
    Se7enty4_Gaming (@Se7enty4_Gaming) reported

    @hoofhearted4 @Franjvy @playnewworld 30K ppl Isn't low pop tho. I've seen other mmos survive on less. All they got to do is fix the bugs and add a wealth of Content. After that they need to release a public apology because the internet has made it Cool to hate on the game.

  • Activisionisaj1
    Activisionisajoke (@Activisionisaj1) reported

    @playnewworld Found him a bunch but his drops are kinda bleh, only good for the umbralls and I don't even get them unless he's 60+. Also would love to fix the mote logs only giving loot like maybe 15% of the time l.

  • RyanPaulson_
    Ryan Paulson (@RyanPaulson_) reported

    @playnewworld Rt if u get banned for dumb ****. Like name and supposedly cheating. Use to support y’all but ur customer service is trash

  • AbsoluteDilf
    AbsoluteDILF (@AbsoluteDilf) reported

    @playnewworld The needle barely moved in terms of players even during 2XP and free weekend. This should tell you that the state of the game is in trouble until you fix the issues.

  • PapaBearDoes
    PapaBearDoes (@PapaBearDoes) reported

    .@playnewworld Trying to gift a friend the game in @Steam, but because he tried the game during the free weekend, Steam says he owns it and I can't gift him the game now. What's the fix?

  • 4ColorCrack
    ComicBooksPlus (@4ColorCrack) reported

    @jimmyk3008 @playnewworld Damn they need to fix that. I also noticed that gs has been off in some areas. Like I killed the surgeon who drop a weapon only he can drop which can be Legendary but it was 509.

  • G5ToxicKing
    G5 (@G5ToxicKing) reported

    @Dooley8705 @playnewworld No problem bud

  • MADshadowman
    MADshadowman (@MADshadowman) reported

    @playnewworld and on top of that, the whole game didn't respond anymore. what a great gaming experience. this bug is months old, can we maybe fix that already?

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