New World

New World Outage Map

The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

New World users affected:

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
‘Ewa Beach, HI 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • BckWaterOvrFlow Emily Frost (@BckWaterOvrFlow) reported

    @Diivil92 @Leer09737525 @playnewworld Wrong. Every patch has had a bug list longer than the last and every single patch has started with the line "focused on fixing issues that arose from our (last) update." They made farming wood harder for no reason. They made farming gear harder for no reason.

  • GervaRod88 HecticGerva (@GervaRod88) reported

    @playnewworld Hoping that the Bugs are fixed in the chat and VIA the in game Voice chat when the player invites for PVP PVE. last week or so its been bugged where we have to go back to menu then back in the game to fix it. Sometimes chat stops as well.

  • Thrill_l_Am Thrill_I_Am (@Thrill_l_Am) reported

    @OPxLEGENDARY @xAtomic_Alienx @playnewworld What are sone major issues you've rub I ti the kast few weeks you think they should address?

  • SigynX1 Sigyn (@SigynX1) reported

    @playnewworld I am loving this game but ran into an issue today... I'm not receiving achievements and titles anymore. (I was yesterday.) The entire achievements screen is blank. Tried verifying integrity of Steam files but didn't work. How can I fix and will I get all of them after it's fixed?

  • dabszy Dabzsy (@dabszy) reported

    @Diivil92 @Leer09737525 @playnewworld PvP isn’t wars is a broken mess

  • EQN_13 Mike (@EQN_13) reported

    @playnewworld lol like that will help this broken game … clueless game companies ….

  • Heron_Ocampo Ronni (@Heron_Ocampo) reported

    @Evadooker @playnewworld @Spotify That is a very broad statement saying everything is broken bud

  • wfyoungblood William Youngblood (He) (@wfyoungblood) reported

    @playnewworld When a game throws out new shinies to distract from fixing the massive **** show it created for itself. A great holiday present would be for Amazon to fix the horrible end game and bugs. Then I might check it out—I love MMOs.

  • pradito523 Omar Prado (@pradito523) reported

    @playnewworld @AMZNGameStudios Fix you bugs!

  • Bruinbrew1 Bruinbrew (@Bruinbrew1) reported

    @playnewworld I've ran in to very few bugs lately and play daily still. I am witnessing an issue with quest turn ins for my faction quests. I hope they fix that

  • MiltonYeoh Milton Yeoh (@MiltonYeoh) reported

    @playnewworld Fix the dam bug .. game is broken pvp r broken every new patch break the game even more

  • foursight_ttv four_sight (@foursight_ttv) reported

    @Diivil92 @Leer09737525 @playnewworld Fixed you say? Lots of content are still having issues; bugged quest, glitchy models, Dungeon runs crashing, weapon balance, etc. to name a few. These issues were reported months back & are not even resolved not to mention the new ones. You might wanna raise your standards higher

  • bloody_sunday77 bloody_sunday (@bloody_sunday77) reported

    @playnewworld Gave up #Newworld about 2 months ago.Constant bugs,constant one-step-forward-two-steps-back,constant very strong impression it's still in beta.Endgame as exciting as watching paint dry.Atrocious customer service. Save ur money&try something else,or see where it is a year from now

  • DZMorris DZM (@DZMorris) reported

    @playnewworld For the lag to go away

  • AristylAntony AAJ (@AristylAntony) reported

    @playnewworld As a new years resolution id love you guys to fix the game so it doesnt mess up my gpu and crash my whole pc every time i play.

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