New World

New World Outage Map

The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

New World users affected:

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Nîmes, Occitanie 1
Saintes, Nouvelle-Aquitaine 1
Porth, Wales 1
Aßlar, Hessen 1
Annaberg-Buchholz, Saxony 1
Vagney, ACAL 1
Beckum, NRW 1
Cergy, Île-de-France 1
Sydney, NSW 1
Oldenburg, Lower Saxony 1
Linz, Oberösterreich 1
Bermuda Dunes, CA 1
Pelotas, RS 1
Thornton, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • ArtSerov1 TrickTree (@ArtSerov1) reported

    @playnewworld A year later could you please fix the auction house?! Im tired of every time I click to sell an item all of my sellable items reshuffle. Its really annoying

  • FloridaNatic YearOfTheNapier (@FloridaNatic) reported

    @JonSnow_ii @playnewworld Obviously they have higher priorities than an optional playstyle for a niche audience. Yes I agree they should add it but they have more important stuff to fix first

  • omgitswampert Robert (@omgitswampert) reported

    @playnewworld Got banned cause of the dupe glitch thingy, was not attended on my part, how do i get unbanned? Ive done so many appeals already but the bot keeps denying me

  • AodanTV Aodan (@AodanTV) reported

    @Gazreyn @playnewworld Nope, the recent exploit, about 2 weeks ago that disabled trading (8th time now?) Then about every week or two a region has server issues, most recently NA. Smaller games like PSO2:NGS that is F2P will typically compensate.

  • AodanTV Aodan (@AodanTV) reported

    @Gazreyn @playnewworld Tons of MMOs have no monthly and have significantly bigger micro shops, but still compensate for major bugs/outtages. Shows good faith, instead if just saying, oh well, tough luck. There has been issues almost every week and I'm not even playing, just from reading their emails.

  • SyerenGM Syeren (@SyerenGM) reported

    @4ColorCrack @playnewworld Yeah the problem is the last 3 are zeta, and all others locked lol. My only choice is to xfer or delete.

  • TheNicSage NicSage (@TheNicSage) reported

    @playnewworld Hello, I was wondering if someone could help me with the twitch armor drop. I earned it and it says my accounts are connected properly, yet it's not ingame. When it told me to go to the website it gave me some 404 error, but twitch says it's connected properly.

  • rmichelson18 RickMickz (@rmichelson18) reported

    @Tyler17Jon @playnewworld I love NW and I think most of the people that give the game hate are mindless lemmings. However, their customer service in respect to appealing bans is outright disgraceful. I’ve seen so many honest players with thousands of hours get nothing but automated responses from AGS.

  • chrom3o chrom3o (@chrom3o) reported

    @Dookage1 @playnewworld I’ve been having this issue since coming back and can’t find a fix. Any luck with you since?

  • Gazreyn GΛRΞTH (@Gazreyn) reported

    @AodanTV @playnewworld Ah I have friends who play 8-12 hours a day still and I've not seen them complain too much. Maybe it's only certain regions? The only time I've seen issues is server queues but with a sudden influx of players, to be expected. Is that what you're referencing?

  • BluneS__ BluneS (@BluneS__) reported

    @playnewworld Had my first experience in a war last night. Hands down an awesome time and with some pretty rad folks @itshilarymason & dudelady. Only thing that irked me was within the first 10 mins I crashed and got stuck in a queue. Hopefully issues like this get fixed soon!!

  • Tyler17Jon Jon N (@Tyler17Jon) reported

    @playnewworld That’s not how you show appreciation. I loyalty played through all your bugs and issues and now I have been banned for reasons that you do not even provide. I have played dozens of MMO’s since Ultima Online

  • KaneFoxxx Kane Fox 🦊 (@KaneFoxxx) reported

    @OussamaHouri2 @AndrewB16608090 @playnewworld sure we’ll just pretend that every single musket players isn’t running rapier with riposte flèche and evade. the real problem isn’t that musket is broken. it’s that musket and rapier are both broken and they are almost always used together. it’s obvious they both need adjustments

  • GraulichS Graulich Salinas (@GraulichS) reported

    @playnewworld thanks for saying that the musket is not broken, now OPR is a real shooter. Why did you take the time to make 14 weapons if only 2 were needed, musket/rapier to break the game.....

  • Pastor_MJB Micah Bush (@Pastor_MJB) reported

    @SouzyLIVE @playnewworld If they can fix the bugs that caused me to quit. I couldn’t craft, the thing I had spent so much time investing in, something I enjoyed more than the story, I literally couldn’t do.

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