New World

New World Outage Map

The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

New World users affected:

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
‘Ewa Beach, HI 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • netgfx Michael Dobekidis (@netgfx) reported

    @getvindictive @playnewworld on login trying to fetch my characters...

  • darkracer125 darkracer125 (@darkracer125) reported

    @playnewworld @Sumnawww instead of responding to nonsence twitter posts. respond to the ones that actually need an answer. LIKE WHAT THE HELL YOU GUYS ARE THINKING character creation should never have been disabled. now all you can do to fix the **** this weekend. is enable character transfer

  • Ricmaniac Riccardo (@Ricmaniac) reported

    @playnewworld HOW THE FUUUUUUCK DONT YOU GUYS HAVE A FREAKING GRACE PERIOD IN YOUR ******* GAME??????? I waited 4 ******* hours to play. after 15 minutes i get a freaking New world encountered a fatal error and just shuts down. Instantly boot up and again a 16000 queue! AMAZING!!

  • okardttv Drake McCready (@okardttv) reported

    @zlatkoty @playnewworld New MMO issues. Every one of them gets raised issue at launch. They'll figure it out if they care enough about the game.

  • HdWoman Boersenfuchs (@HdWoman) reported

    @playnewworld Lag detected ...😭🤨

  • IcecoldsavageFB The Savage Wasteland (@IcecoldsavageFB) reported

    @playnewworld I think instead of dealing with AFK users you should figure out the queue time issues I mean my god you all didnt think people would play your game after the betas? You all brought very little server worlds at the launch and now you're punishing afk players what a shame.

  • Ex_Redux Ex Redux (@Ex_Redux) reported

    @playnewworld @Treadog Why don't you focus on opening up all the closed servers that have medium to low population and no login queue. #KshiraSagara

  • aLoNeIQ Michael D. (@aLoNeIQ) reported

    @playnewworld Not sure if I should upload my login queue guide on launch day, how to delete your character in starter area because you can’t login in that queue and have to delete the character on this server so you can even start to play again because of big mistakes by AGS on login queues ;)

  • RavenXCIV Kyle Narveson (@RavenXCIV) reported

    @playnewworld I agree the problem is server cap.... I understand the consequences for being in a high pop server, but you never know how long a 1000+ queue is gonna be... example is today I'm in the war.. I need to be in the server.. so I unfortunately have to kill time or I miss it..

  • mathewpurvis Mathew Adam Purvis (@mathewpurvis) reported

    @VulkanARPG @playnewworld How about some disconnect protection so I'm not losing another five hours to queues if my client crashes? That sure would be nice.

  • chriswi13697443 Rekkr (@chriswi13697443) reported

    @playnewworld Can you fix the expeditions please. The amount of lag in them makes it almost unplayable.

  • emmapops18 Emmaaaa (@emmapops18) reported

    @playnewworld you need to get these 1080 crash issues sorted ASAP. I’ve just queued for half an hour only to play fbr game for 20 minutes before crashing. Im now in a 40 minute queue. Pathetic

  • chasemulkey Chase (@chasemulkey) reported

    @playnewworld So idk if its a bug or what, but when you try to type a message of the day in your company, it wont let you because of your keybinds, is there a way you all can fix that? love the game, most fun i've had in years

  • DeejayyJC JC 🔥 (@DeejayyJC) reported

    @playnewworld And even the queue was broken on launch, oops.

  • tropby tropby (@tropby) reported

    @playnewworld Rather fix server queues than do this 😔

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