New World status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Community Discussion

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New World Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Azur (@Azur_one1) reported 5 minutes ago

  @realdibuk @NyceGamingYT @playnewworld i mean the problem is right there in the main post, thats what, like, 20 players?

• 
  GameorGrift (@GameorGrift) reported 5 minutes ago

  @_m00nrise @Pirat_Nation @playnewworld They could set it up to do dedicated servers though that are player run. They are just ******** and will never do that. New world would do GREAT as Community hosted content or even as a sub based service as long as it wasn't pay to win. Remove the entire dev team, swap to sub base system. and start rebuilding with a team that gives a ****.

• 
  Harry Palms (@desauce2) reported 7 minutes ago from Bermuda Dunes, California

  @playnewworld are the servers down? Strange things are going on for me and a buddy. Says no world activity,US West, El Dorado server.

• 
  Tannamarie Rousseau (@TannamarieR) reported 9 minutes ago

  @playnewworld Amazon realized you have to maintain a live service game and went "**** that".

• 
  Wismic (@blairewismic) reported 10 minutes ago

  @playnewworld That's crazy. Especially considering there's quite literally over 2x the active, daily, and peak player-count for this game compared to ESO by Zenimax, without Amazon's infinite money glitch in the back pocket. Major misplay by Amazon.

• 
  TexasBoyRob (@Robert_Ed1982) reported 11 minutes ago

  Hey @playnewworld I’m having a lag detected and time out issue with the game. I’m not having issues with anything else on my PC. I’ve restarted the router (I’m on Fiber). I’m hard wired. Verified game files. Game is on a current gen SSD. Updates done. Please help.

• 
  Jake W. (@BitClownCrypto) reported 14 minutes ago

  @playnewworld Avoid Amazon live service/MMO games at all cost.

• 
  ᛏᚱᛁᛋᛏᚨᚾ 💍 (@tcubd) reported 20 minutes ago

  @S_Berry_82 @playnewworld You're not understanding that even if they had 10x more players, Amazon would have pulled it anyways. This is not a "game bad" problem.

• 
  Michael (@Zargisan) reported 21 minutes ago

  @JeffBezos @playnewworld Then why are you shutting down such an amazing game? It has finally become what it was always meant to be. All of the issues have been fixed. The gameplay and combat are second to none. Then we get rug pulled. “Not financially feasible” is such a cop out.

• 
  ᛏᚱᛁᛋᛏᚨᚾ 💍 (@tcubd) reported 25 minutes ago

  @Sensiblelogic06 @S_Berry_82 @playnewworld 50k peak this month. If player numbers were a problem it would have been canceled when it was averaging 8k months over month 3 years ago. Stop defending corporate greed.

• 
  Ziang (@Ziang85045937) reported 25 minutes ago

  @RealLucarioTV @NyceGamingYT @playnewworld Nah not every. FF14 is alive. Gw2 is alive. ESO is alive. Problem is...the game just had too many problems. I played it myself at launch and i bit my *** that my friends kept me over 2 hours so i couldn't refund on steam...it was just not that good...maybe it changed but...well

• 
  Motcoeur (@Motcoeuriz) reported 25 minutes ago

  @playnewworld @dev_katyk When fix boltcaster artifact ignore all résistance elemental ! And pvp balanced its didnt work too .

• 
  Hoff (@hoffapproved) reported 26 minutes ago

  @towelthetank @summit1g @playnewworld Dude. If people love the game. They need to spend money on it. Plain and simple. This is a live service product with a cash shop. Be real.

• 
  WhitePhosphor 🇺🇸 (@MTNJaeger) reported 26 minutes ago

  @playnewworld @amazon never using your service again and sure as hell won’t be touching an AGS game moving forward. Shady business practice with this choice. You guys really suck!

• 
  Leon Kennedy (@CutterNW) reported 28 minutes ago

  @StevenJSharif @amazongames @playnewworld I hope your game helps fill the void this left in me. Fingers crossed for a smooth release ill be waiting to login when it's ready.

• 
  Kib (@KiburenKibu) reported 29 minutes ago

  @mike_stang @playnewworld "We wanted to give you a chance to play this new weapon class despite its unfinished state, so some bugs and issues are to be expected." I know, reading comprehension is hard.

• 
  Enomao (@Enomao86) reported 29 minutes ago

  @SavvvoGames @JeffBezos @playnewworld We have to unsubscribe from any Amazon service we have contracted as a form of complaint. And in the reasons section, put closure "New World : Aeternum"

• 
  Verlis (@Verliswolf) reported 31 minutes ago

  @StevenJSharif @amazongames @playnewworld New World is my favorite MMO of all time. After the first major updates a lot of launch problems were fixed and it became the best MMO that kept getting better but wasn't given a second chance

• 
  Spam (@Spamsum) reported 32 minutes ago

  @LSXYZ9 @playnewworld combat and social elements were great (but lots of drama) but honestly it was clear that the devs didn't play their own game. many systems didnt work, things would break patch to patch and then be left broken for months at a time. VERY frustrating for the playerbase

• 
  Frankie (@smartassfrank) reported 35 minutes ago

  @playnewworld Sad we won’t have the drop of 500 Umbral after the fix. Quickly joining Outpost Rush for next 2 days. ;)

• 
  Andrewshark (@andrewshark91) reported 36 minutes ago

  @playnewworld What’s the point of live service games if they just keep shutting down..

• 
  Rayleightt (@rayleightt) reported 37 minutes ago

  @playnewworld We spent real money on New World. Amazon released a major update just 1 month before shutting the game down. That’s not service ending that’s misleading players into spending more. This deserves refunds or compensation. #NewWorld #AmazonGame

• 
  Noah🗝️ (@VexxPK) reported 43 minutes ago

  @rozilol @playnewworld Now is broken right now

• 
  Ori Node (@Ori_Node) reported 43 minutes ago

  @playnewworld Trying to contact support about an ingame issue but frankly finding out HOW to contact support is impossible

• 
  🍥 (@TinkyToast) reported 45 minutes ago

  @playnewworld Can you guys please fix the error when dyeing transmogs? It’s been weeks since I had this issue

• 
  KK (@KammyBuckets) reported 47 minutes ago

  @NWGameStatus @playnewworld Can you guys please fix the servers please 1000+ people in a queue

• 
  Tony Montana (@evanst812) reported 54 minutes ago

  @Kaelon @JoshStrifeHayes @playnewworld Inarguably the best PVP combat in an MMO. Problem is, MMO players generally don't enjoy PVP, and this game was originally made for PvP full loot type gameplay and shifted last minute to theme park. I put around 1k into the game during launch.

• 
  Jas (@jasnightmare1) reported 56 minutes ago

  @playnewworld When will you solve the queue problem on all servers, including SA?

• 
  Jenn 🐙 🔜 TwitchCon SD🌴 (@jenntacles_) reported 57 minutes ago

  Devastated over this💔 From the player count & hype I really thought @playnewworld was back, my brain can't process this news My heart is broken for the NW team, they really did an amazing job on Nighthaven & didn't deserve this. Layoffs before the holidays are so diabolical

• 
  Essa (@EssaEssa1210662) reported 58 minutes ago

  @playnewworld still there is lagging in the game