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New World

New World status: server issues and outage reports

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Full Outage Map

New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

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Most Reported Problems

The following are the most recent problems reported by New World users through our website.

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Community Discussion

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New World Issues Reports

Latest outage, problems and issue reports in social media:

  • noshpan
    **** ICE Forever (@noshpan) reported

    @towelthetank @playnewworld Despite issues at first, I stuck with it. And, I must say that I certainly got my money's worth, what with the 770+ hours I've invested into the game. It's my cozy game. I enjoy leveling my gathering & crafting skills. And it's a shame that it'll sunset next year.

  • rdj4014
    MMO_Bean (@rdj4014) reported

    @StanKnight0077 @Robovader123 @playnewworld I imagine those players weren’t actually loyal to the game only to trying go engagement farming when they were talking shite about the game. The game had its issues, but for me personally it was a perfect blend of everything I enjoy about an MMO and was really laid back. I’ve never been a min/maxed or hardcore PvP player though and I noticed most people that I saw complaining were hardcore PvP driven and the type to rush through content and then complain there wasn’t any.

  • Azur_one1
    Azur (@Azur_one1) reported

    @realdibuk @NyceGamingYT @playnewworld i mean the problem is right there in the main post, thats what, like, 20 players?

  • Kiireto
    Kireto (Diego) (@Kiireto) reported

    @playnewworld PLS PLS PLS Fix the Spanish dubbing in the new area; the NPCs don't say anything and none of them speak Spanish.😶😶

  • Volsunga1985
    Vanir Entertainment🎮📽️🎧🏒⚔️🛡️ (@Volsunga1985) reported

    @playnewworld I want a full refund.. how dare you steal out money and shut the servers down next year. This has to be illegal on so many levels.

  • S_Berry_82
    Sean Berry (@S_Berry_82) reported

    @TweetsvanMaan @AscendanceLM @playnewworld I never blamed the devs, executives are absolutely the issue here.

  • tcubd
    ᛏᚱᛁᛋᛏᚨᚾ 💍 (@tcubd) reported

    @Sensiblelogic06 @S_Berry_82 @playnewworld Again. Player retention was not an issue for the game to operate, as Amazon was fine operating the game with an average of 8-10k for 3-4 years. It's not like they were expected to have 1 MILLION players for 5 years.

  • DidItMyWayYT
    I Did It My Way (@DidItMyWayYT) reported

    @RenewedAurora @playnewworld It's not about the money, it's about sending a message. Either they give the community the ability to host their own servers or they give their money back, just accepting that companies can take **** off you whenever they run into financial trouble is insane.

  • AdiGreen01
    AdyGreen (@AdiGreen01) reported

    @playnewworld im gonna quit your game again. you know why? because it's been days and you are not addressing the queue issue.. same **** all over again. bye

  • ZWOGsOfficial
    ZWOGs (@ZWOGsOfficial) reported

    @playnewworld Sell it to someone who can actually fix it. Because this game was incredible at launch and it only got worse for no reason. Give it to someone who can do the job. This is such a shame to see.

  • chrrisk_
    ChrisK (@chrrisk_) reported

    @andski @playnewworld it says they’re not ending service for new world anymore

  • ShultsyPlays
    Shultsy 👾 (@ShultsyPlays) reported

    @SavvvoGames @JeffBezos @playnewworld This game made zero money in 5 years because of its development team. The game wasn't the issues, the leadership choices were.

  • SystemFader
    SystemFader (@SystemFader) reported

    @playnewworld The massive issue with the game right now is NOT the content for once. FOR ONCE there is plenty of new repatable content WITHOUT daily/weekly cooldowns. However people are tying to gear right now, instead of choosing to participate in the new raid, or catacombs, or even gorgon. Instead they are AFK,AoE farming drops around the map. This has impacted me personally, because it's more difficult to even organize a gorgon (Valhalla), or find a 3rd for Catacombs. Also I believe many playes congregating in several places around the map is why my character animations are breaking when I'm playing. Solution: Create crafting resources for lockable perks on gear. I think it would be too strong to allow 2 locked perks, instead maybe 1. Reintroduce timeless shards, and golden/prismatic scarab. NOBODY is going to spend 9,000 gold on an armor matrix for a completely RNG roll. Instead they will just AFK. #MakeCraftingGreatAgain If people can reasonably roll gear, people won't feel the need to stand around for drops because the cost and RNG is too high for crafting. Also many people have the full armor ingredients sets and trophies for crafting and they aren't needed to roll 730? Why? Those pieces should be desirable and required for high end crafting. (Oppinon) THERE IS SO MUCH good and new content in the game for gearing and few are doing it. It makes me sad. Please consider what I have said. I have played your game from peak popularity to 6k pop. I have seen the good, the bad, the ugly, the dumb, experienced every version of the game and you are so close to new world being better than its ever been. Let us roll gear. Nerf world drops a bit. (Not always legendary would probably be enough)

  • Alex_Kozinets
    Olexander Kozynets (@Alex_Kozinets) reported

    @MMORPGcom @playnewworld There were many talented people, but still: The game engine was rubbish Overall game was a buggy mess that they couldn't fix The game had no vision of tge playing loop Decisions and changes lacked consistency and were constantly contradicting previous changes It was inevitable

  • KiburenKibu
    Kib (@KiburenKibu) reported

    @mike_stang @playnewworld "We wanted to give you a chance to play this new weapon class despite its unfinished state, so some bugs and issues are to be expected." I know, reading comprehension is hard.

  • smartassfrank
    Frankie (@smartassfrank) reported

    @playnewworld Sad we won’t have the drop of 500 Umbral after the fix. Quickly joining Outpost Rush for next 2 days. ;)

  • kqbleb
    Kqbleb (@kqbleb) reported

    @blessedpleasant @playnewworld amazon aint doing live service mmos again. The mmo genre is a money pit unless you monetize like koreans

  • bsdmillennial
    Based Millennial (@bsdmillennial) reported

    @playnewworld Fix your ******* servers…you are an embarrassment.

  • flappySFC
    Gioˢᶠᶜ (@flappySFC) reported

    @playnewworld Fix QUEUES , do something

  • HilalBilal
    Hilal Bilal (@HilalBilal) reported

    @playnewworld even the Original Blade and Soul server still alive after decade running as a service @bladeandsoul

  • Ziang85045937
    Ziang (@Ziang85045937) reported

    @RealLucarioTV @NyceGamingYT @playnewworld Nah not every. FF14 is alive. Gw2 is alive. ESO is alive. Problem is...the game just had too many problems. I played it myself at launch and i bit my *** that my friends kept me over 2 hours so i couldn't refund on steam...it was just not that good...maybe it changed but...well

  • towelthetank
    Towelliee (@towelthetank) reported

    @akitoshaoku @lDkayyl @playnewworld I am a WoW streamer helping out other friends who play NW? Wtf is your problem lol.

  • OnlyOneAnswer
    Only one Question (@OnlyOneAnswer) reported

    @playnewworld Server Problems!!!

  • Goo_Gurt_
    Goo (@Goo_Gurt_) reported

    @GrumpyPawsTV @playnewworld If they release private servers, I'll fix the game.

  • akitoshaoku
    akito (@akitoshaoku) reported

    @towelthetank @lDkayyl @playnewworld The "problem" is that you and others are going ham on "This shouldn't have happened, the game doesn't deserve this" but then you do nothing to help it beyond the petition equivalent of "I'm rooting for you!" Very disingenuous

  • AzrialNeph
    Azrial (@AzrialNeph) reported

    @MangoxLocoAU @playnewworld It's a close range build but can be an issue against bow warlords haha.

  • TheFITHOtaku
    TheFITHOtaku (@TheFITHOtaku) reported

    @playnewworld and @amazongames, I believe I speak for every #NewWorld player when I say, ADD MORE SERVERS AND FIX THE QUEUES! US West is a constant 2k queue ALL DAY. Server Queues on US East are RIDICULOUS. Longest one I was in was 8k for US East Valhalla >_>;... @YaBoiWiilly BRO

  • Zargisan
    Michael (@Zargisan) reported

    @JeffBezos @playnewworld Then why are you shutting down such an amazing game? It has finally become what it was always meant to be. All of the issues have been fixed. The gameplay and combat are second to none. Then we get rug pulled. “Not financially feasible” is such a cop out.

  • Sawtoothgr1n
    Sawtoothgrin (@Sawtoothgr1n) reported

    @playnewworld fix these queues man. Not sitting in a 2 hour queue to maybe play for a little bit crash and get put back in a queue. El Dorado US West

  • koen_dev
    Koen Hendriks (@koen_dev) reported

    @playnewworld could you add a grace period for users that crash after waiting an hour in the queue. Even if it is just for 5 minutes.