New World status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Community Discussion

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New World Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Motcoeur (@Motcoeuriz) reported 29 seconds ago

  @playnewworld @dev_katyk When fix boltcaster artifact ignore all résistance elemental ! And pvp balanced its didnt work too .

• 
  Fellow Platypus (@Fellow_Platypus) reported 32 seconds ago

  @playnewworld Guys c’mon. The dialogue skipping still hasn’t been fixed. What ******** guys. Please fix this ****, I can’t listen to a conversation without skipping dialogue when I press the next button.

• 
  Tame Token (@tametoken) reported 6 minutes ago

  @YaBoiWiilly @amazon @playnewworld 1. Gems don't work 2. Devs accidently left old perks on gear 3. Devs focused on Gay characters in main story quest 4. Economy and crafting butchered from update, mobs instant spawn and drop 4x 730 Gear 5. Catacombs glitched and can't finish run sometimes Game is broken.

• 
  sixty7gt500 (@Rupinski) reported 7 minutes ago

  @playnewworld Minor Error found: Peacocks can't give eggs. Consider changing the birds name to Peafowl

• 
  Mindwipe (@SoloMindWipe) reported 7 minutes ago

  @playnewworld Absolutely insane. Sure the game had issues and you lost a lot of players with those dumb server queues and the initial bugs, but shutting it down after this very good expansion...stupid.

• 
  RespawnX (@XRespawn1) reported 7 minutes ago

  @playnewworld For us aussies Under Australian Consumer Law (ACL), digital games must be of acceptable quality, fit for purpose, and match their description/promises (e.g., ongoing live-service MMO).If a shutdown makes it unfit/unplayable contrary to what was promised, it's a potential major failure → entitling refund/replacement (overrides "no refund" policies).

• 
  AdyGreen (@AdiGreen01) reported 8 minutes ago

  @playnewworld im gonna quit your game again. you know why? because it's been days and you are not addressing the queue issue.. same **** all over again. bye

• 
  Shabazz (@shonc502) reported 11 minutes ago

  @NWGameStatus @playnewworld Fix server queues plz. Thx

• 
  big research (@bigresearch99) reported 14 minutes ago

  Amazon is going to pay a long term price for shutting down New World @playnewworld - Not just one game, its a long term broken promise. You take money as people build up their accounts, then abandon them. Forget @playtlgame - People will quit/avoid that too. Forget future games.

• 
  Bereket Tesfay (@BereketTesfay) reported 15 minutes ago

  @npcsolananews @playnewworld Unfortunately.. it’s in that fine print terms of service that they don’t have to give you a damn thing. but they SHOULD! When Stadia ended Google refunded everyone for every game they bought, every month they were subscribed to the service, AND they even refunded hardware bought

• 
  bob (@Crossboneee) reported 18 minutes ago

  @NWGameStatus @playnewworld I don’t know what you broke but please fix it, haven’t had any issues with lagging in months and since this last ‘maintenance’ I’m literally teleporting and lagging every second! The game is literally unplayable and no it’s not my connection I have wired gigabit internet 🤦🏻

• 
  Only one Question (@OnlyOneAnswer) reported 18 minutes ago

  @rozilol @playnewworld Server Problems!!!

• 
  Doom CMYK (@Doom_CMYK) reported 20 minutes ago

  @playnewworld A lot of promise but the bugs, lag and hacking messed this game up.

• 
  Sean Berry (@S_Berry_82) reported 25 minutes ago

  @kub3l3t @tcubd @playnewworld You claim no games can retain players 4 years after launch, I give you clear examples and I'm the one reaching. I think your fragile little ego is the issue here. It's ok to be wrong.

• 
  Neakoh ☘️ (@Neakohh) reported 27 minutes ago

  @SavvvoGames @JeffBezos @playnewworld This game had so much potential and it was left to die. Years of nothing and a -10k concurrent playerbase on steam isn’t a huge community in anyway…don’t see them giving in to try to fix a game on life support but maybe.

• 
  NOPE (@NOPEMUR) reported 28 minutes ago

  @playnewworld Uncover 2+ hours in queue.... go fix it!

• 
  R41D3NZ (@R41D3NZ) reported 32 minutes ago

  Hey @dev_katyk @playnewworld can you fix the afk kicking in arenas? I can’t even use shooters stance without being kicked for afk. It’s way too aggressive.

• 
  Motcoeur (@Motcoeuriz) reported 32 minutes ago

  @playnewworld Fix pvp balanced didnt work . Boltcaster ignore all resistance ..

• 
  Seebs (@seebsuu) reported 33 minutes ago

  @hammerify @LSXYZ9 @playnewworld All of this is so untrue haha. It’s an MMO, and comparatively, the grind was not bad at all. And if you were in an opposing faction territory…. Just go to one of your own if it’s that bad. I never had an issue of getting killed on repeat.

• 
  EXTRA ULTRA MAGA (@ATHEoST) reported 37 minutes ago

  @NWGameStatus @playnewworld Please fix the gates not opening in the catacombs. : )

• 
  Shultsy 👾 (@ShultsyPlays) reported 42 minutes ago

  @BagginsTV @playnewworld Can we be honest here now that it's over? This was the worst development team on an MMO ARPG I've ever seen. This dev team was garbage the entire time. From delayed updates, DLCs not working for hours after launch, focusing on PvP for an entire year, and 2 DLCs in 5 years.

• 
  TexasBoyRob (@Robert_Ed1982) reported 42 minutes ago

  Hey @playnewworld I’m having a lag detected and time out issue with the game. I’m not having issues with anything else on my PC. I’ve restarted the router (I’m on Fiber). I’m hard wired. Verified game files. Game is on a current gen SSD. Updates done. Please help.

• 
  Steven The Heathen (@StevenHeathen) reported 44 minutes ago

  @RinoTheBouncer @playnewworld And I hope Amazon sells it to someone who can take it over. It had its issues, and there were things I really wanted to see change, but NW has flashes of greatness and there's no reason why this game should go down.

• 
  TheMightyBaloon (@TheMightyBaloon) reported 46 minutes ago

  @LSXYZ9 @playnewworld also the issue with the game have lost visibility isn't because no hype but because it was ******* mismanaged and buggy as ****

• 
  Enomao (@Enomao86) reported 48 minutes ago

  @NyceGamingYT @playnewworld We have to unsubscribe from any Amazon service we have contracted as a form of complaint. And in the reasons section, put closure "New World : Aeternum"

• 
  Bob1234x (@Bob1551x) reported 49 minutes ago

  @playnewworld I would love to play but there is always 1 hour waits to log in to my characters. you will lose me if you dont fix this crap

• 
  Sleve McDichael (@mbilyk_) reported 52 minutes ago

  @salvarespo @DidItMyWayYT @playnewworld It’s part of the service. If no one is playing it they can’t provide a server.

• 
  David Fedor (@DavidFedor6) reported 55 minutes ago

  @playnewworld So basically they are shutting the servers down at the end of 2026 but still allowing people to make in game purchases of their "premium" currency. Unreal.

• 
  Adam Mackenzie (@ForceUk) reported 56 minutes ago

  come on @playnewworld please can you sort the servers only 1 taking character creation in EU and it has a que of 2400 no creation in the others and still queues. Please fix this

• 
  Osiris.BCN (@OsirisBCN) reported 60 minutes ago

  @playnewworld I still remember when they wanted to sell the game and promised ten years of service...