New World status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by New World users through our website.

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Community Discussion

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New World Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Muhammad faisal hadi (@isalhadii) reported 4 minutes ago

  @BrynnBumfuzzle @playnewworld I’ve been playing this game for ages, almost 7k hrs During Season 10, I was a bit late exploring the world because of queue issues. Didn’t even get to try all the content yet, and then out of nowhere AGS goes, “Surprise! This is the final season!” 😑

• 
  TexasBoyRob (@Robert_Ed1982) reported 8 minutes ago

  Hey @playnewworld I’m having a lag detected and time out issue with the game. I’m not having issues with anything else on my PC. I’ve restarted the router (I’m on Fiber). I’m hard wired. Verified game files. Game is on a current gen SSD. Updates done. Please help.

• 
  Hilal Bilal (@HilalBilal) reported 8 minutes ago

  @playnewworld even the Original Blade and Soul server still alive after decade running as a service @bladeandsoul

• 
  Koen Hendriks (@koen_dev) reported 14 minutes ago

  @playnewworld could you add a grace period for users that crash after waiting an hour in the queue. Even if it is just for 5 minutes.

• 
  Matheus “Cursed” Almeida (@TheusAlmeidaa) reported 18 minutes ago

  @playnewworld Fix the servers! 5k people on SA servers, i just cant play at night.

• 
  Adam Mackenzie (@ForceUk) reported 19 minutes ago

  come on @playnewworld please can you sort the servers only 1 taking character creation in EU and it has a que of 2400 no creation in the others and still queues. Please fix this

• 
  Steven The Heathen (@StevenHeathen) reported 22 minutes ago

  @RinoTheBouncer @playnewworld And I hope Amazon sells it to someone who can take it over. It had its issues, and there were things I really wanted to see change, but NW has flashes of greatness and there's no reason why this game should go down.

• 
  xstitchx (@xstiitchx) reported 24 minutes ago

  @playnewworld there’s a issue at brimstone fort. Frames drop soooo low , my ps5 sounds a Boeing 747 taking off. Slim chance but can it be looked at xD

• 
  ZWOGs (@ZWOGsOfficial) reported 26 minutes ago

  @playnewworld Sell it to someone who can actually fix it. Because this game was incredible at launch and it only got worse for no reason. Give it to someone who can do the job. This is such a shame to see.

• 
  Shultsy 👾 (@ShultsyPlays) reported 27 minutes ago

  @SavvvoGames @JeffBezos @playnewworld This game made zero money in 5 years because of its development team. The game wasn't the issues, the leadership choices were.

• 
  Stephen Parker (@sparker888) reported 29 minutes ago

  @playnewworld My heartrune is broken 4eva 💔

• 
  Liliums (ᛚᛁᛚᛁᚢᛗᛊ) (@Elsdragon01) reported 29 minutes ago

  @playnewworld the game should remain online. without updates, patchs, fixes anything. maybe gm service's but from volunteers. under staff management. this is why the "stop killing games" started. new world IS a good game. just no one listened to feed back and did anything. (so it felt.)

• 
  MamutManiek(🇵🇱) (@JamJakubon) reported 30 minutes ago

  @BrynnBumfuzzle @playnewworld I had a huge problem with it until I put the jewels everywhere, after that I did it in the first approach after putting the jewels

• 
  Fora di Contexto 🗣️ (@ForaDiContexto) reported 30 minutes ago

  @playnewworld The game is unplayable right now. I've been playing since the new content was released, and in about two hours today I've crashed eight times without making any changes to my computer or game settings. FIX YOUR GAME!

• 
  Charley Pangus (@CharleyPangusX) reported 33 minutes ago

  @NWGameStatus @playnewworld 2nd night trying to play and the queue times ruined it for me. Players don’t want to wait 3 hours or longer to play. You guys have to fix this. Why spend so much time and energy developing new DLC just to let something as basic as server capacity ruin your hard work?

• 
  Michael (@Zargisan) reported 34 minutes ago

  @JeffBezos @playnewworld Then why are you shutting down such an amazing game? It has finally become what it was always meant to be. All of the issues have been fixed. The gameplay and combat are second to none. Then we get rug pulled. “Not financially feasible” is such a cop out.

• 
  Only one Question (@OnlyOneAnswer) reported 35 minutes ago

  @rozilol @playnewworld Server Problems!!!

• 
  Verlis (@Verliswolf) reported 38 minutes ago

  @StevenJSharif @amazongames @playnewworld New World is my favorite MMO of all time. After the first major updates a lot of launch problems were fixed and it became the best MMO that kept getting better but wasn't given a second chance

• 
  KK (@KammyBuckets) reported 39 minutes ago

  @NWGameStatus @playnewworld Can you guys please fix the servers please 1000+ people in a queue

• 
  Suspecttaken (@suspecttaken84) reported 41 minutes ago

  @playnewworld But why? This game had its issues but I still enjoyed it. Many people still play! Suits telling yall to end service because they can’t buy a 2nd yacht with it?

• 
  Dermi (@0603_luke) reported 41 minutes ago

  @Haoshoku @LSXYZ9 @playnewworld But release was *** in any way. 1 year after the release they started to fix everything and the game was awesome. But no Promo, Not even for the add-on

• 
  Stephen Fuller (@_Anluan_) reported 44 minutes ago

  @playnewworld Pathetic. Even EQ still has live servers that dedicated players are able to still play on. We now know we can never trust any future products of Amazon Games or their cloud gaming service “Luna”

• 
  cogolloQuemado (@fideosConTuc0__) reported 46 minutes ago

  @playnewworld Will you release the base code and server configs so the community can host custom and private servers? It would be at least the best move for players who stuck around and kept buying in-game currency even when the game was empty and broken.

• 
  Mike (@MoneySnXpes) reported 49 minutes ago

  @playnewworld Fix ur first encounter plz. I shouldn’t have to restart the raid every single time bc it bugs out

• 
  Nyseetem (@nyseetem) reported 51 minutes ago

  @DarkPancakes @TheFizzyMind @playnewworld Have you tried putting your friend in a bag full or rice ? He seems broken :') Ahah

• 
  ᛏᚱᛁᛋᛏᚨᚾ 💍 (@tcubd) reported 55 minutes ago

  @S_Berry_82 @playnewworld You're not understanding that even if they had 10x more players, Amazon would have pulled it anyways. This is not a "game bad" problem.

• 
  Öner (@kaan9621) reported 58 minutes ago

  @StevenJSharif @amazongames @playnewworld Fix the bugs in your game first.

• 
  Frankie (@smartassfrank) reported 59 minutes ago

  @playnewworld Sad we won’t have the drop of 500 Umbral after the fix. Quickly joining Outpost Rush for next 2 days. ;)

• 
  imjustkentaro (@im_just_kentaro) reported 1 hour ago

  Still at a loss for words over what #amazon did to #playnewworld. I thought maybe they would have shut it down years ago but to release this huge new update and make a solid effort to fix a lot of the issues with the game only to rugpull everyone is baffling.

• 
  Captain Killjoy (@earsinajar) reported 1 hour ago

  @YaBoiWiilly @playnewworld We no lifed the game for weeks until it became clear they couldn't fix the unplayable lag in endgame. Never made sense to me that the World PvP was so good but then it's all decided in an INSTANCED zone that didn't work.