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New World

New World status: server issues and outage reports

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Full Outage Map

New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

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Community Discussion

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New World Issues Reports

Latest outage, problems and issue reports in social media:

  • AntyPanciak
    Panciako (@AntyPanciak) reported

    @playnewworld Ok set game to f2p for rest of service

  • Ori_Node
    Ori Node (@Ori_Node) reported

    @playnewworld Trying to contact support about an ingame issue but frankly finding out HOW to contact support is impossible

  • jenntacles_
    Jenn 🐙 🔜 TwitchCon SD🌴 (@jenntacles_) reported

    Devastated over this💔 From the player count & hype I really thought @playnewworld was back, my brain can't process this news My heart is broken for the NW team, they really did an amazing job on Nighthaven & didn't deserve this. Layoffs before the holidays are so diabolical

  • KammyBuckets
    KK (@KammyBuckets) reported

    @NWGameStatus @playnewworld Can you guys please fix the servers please 1000+ people in a queue

  • XRespawn1
    RespawnX (@XRespawn1) reported

    @playnewworld For us aussies Under Australian Consumer Law (ACL), digital games must be of acceptable quality, fit for purpose, and match their description/promises (e.g., ongoing live-service MMO).If a shutdown makes it unfit/unplayable contrary to what was promised, it's a potential major failure → entitling refund/replacement (overrides "no refund" policies).

  • FatManinavan
    Fat Tony (@FatManinavan) reported

    @playnewworld Thousands of hours invested in this game. Sad sad days. By far my favorite mmo of all time. Even with the many issues. Played since day 1

  • flappySFC
    Gioˢᶠᶜ (@flappySFC) reported

    @playnewworld Fix QUEUES , do something

  • Karusso03
    Karusso (@Karusso03) reported

    @playnewworld What happened to a 6 month notice before shutting servers down? Oh the player base dipped from 40k to 500 people, crazy how that happened.

  • AD1396AD
    AD (@AD1396AD) reported

    @vobic13 @playnewworld Clearly it was already in the works, and almost finished anyway. What's your problem with the devs wanting to honor the customers one last time, despite being laid off? Stop with the clown logic.

  • Doom_CMYK
    Doom CMYK (@Doom_CMYK) reported

    @playnewworld A lot of promise but the bugs, lag and hacking messed this game up.

  • kqbleb
    Kqbleb (@kqbleb) reported

    @whaitowo @playnewworld No it isnt. The game already lost a lot of players and they didnt even fix m3s for the people that stayed. Devs not lazy just unaware

  • UnderOfAll
    Ringed Paired Knight Greatsword (@UnderOfAll) reported

    @playnewworld That part of steam that we buy a license for the game Works on here more then It shouldnt. I paid for a game that i will not be able to play anymore If i Want to in the Future. And the issue is that its not steam fault. Hope it comes with some lawsuits to this.

  • KiburenKibu
    Kib (@KiburenKibu) reported

    @mike_stang @playnewworld "We wanted to give you a chance to play this new weapon class despite its unfinished state, so some bugs and issues are to be expected." I know, reading comprehension is hard.

  • Rupinski
    sixty7gt500 (@Rupinski) reported

    @playnewworld Minor Error found: Peacocks can't give eggs. Consider changing the birds name to Peafowl

  • HilalBilal
    Hilal Bilal (@HilalBilal) reported

    @playnewworld even the Original Blade and Soul server still alive after decade running as a service @bladeandsoul

  • Robert_Ed1982
    TexasBoyRob (@Robert_Ed1982) reported

    Hey @playnewworld I’m having a lag detected and time out issue with the game. I’m not having issues with anything else on my PC. I’ve restarted the router (I’m on Fiber). I’m hard wired. Verified game files. Game is on a current gen SSD. Updates done. Please help.

  • kinoandnectar
    JJ Gloom (@kinoandnectar) reported

    @Verliswolf @playnewworld **** was a broken mess from the start

  • SapTheseCasters
    SapTheseCasters (@SapTheseCasters) reported

    @playnewworld Take WoW for instance. The servers lag when there's a world boss in a zone, the customer support is literally chatgpt, the story was terrible or boring for years, so the endgame progression and collections are the only real reasons it's still going.

  • ImaBeAfk
    Unknown (@ImaBeAfk) reported

    @playnewworld gota love the random crashes … yall think you would idk fix that problem… and it’s not just me 50 people in my company and we all will get random game freezes and crashes

  • Sawtoothgr1n
    Sawtoothgrin (@Sawtoothgr1n) reported

    @playnewworld Well this will fix the queue problems lol

  • TheMightyBaloon
    TheMightyBaloon (@TheMightyBaloon) reported

    @LSXYZ9 @playnewworld also the issue with the game have lost visibility isn't because no hype but because it was ******* mismanaged and buggy as ****

  • blessedpleasant
    𖤍 BlessedUPleasant 𖤍 (@blessedpleasant) reported

    @playnewworld lmfao, hit lvl 70 yesterday… just bought an extra gear set. apparently, the hopes were high, this game had the most potential it ever has….. i was having so much fun. what ******** is this news, genuinely. who will ever play a live service AGS game again

  • JamJakubon
    MamutManiek(🇵🇱) (@JamJakubon) reported

    @BrynnBumfuzzle @playnewworld I had a huge problem with it until I put the jewels everywhere, after that I did it in the first approach after putting the jewels

  • M0l0k0v3ll0c3t
    M0l0k0 (@M0l0k0v3ll0c3t) reported

    @Vokun_ @zomeisterr @playnewworld Almost every major service game launched in a poor state and is now in the top 25 on Steam. Destiny, Warframe, Rainbow Six Siege, CSGO, Sea of Thieves, No Man's Sky, Path of Exile, the list goes on and on and on.

  • Motcoeuriz
    Motcoeur (@Motcoeuriz) reported

    @playnewworld Fix pvp balanced didnt work . Boltcaster ignore all resistance ..

  • Enomao86
    Enomao (@Enomao86) reported

    @NyceGamingYT @playnewworld We have to unsubscribe from any Amazon service we have contracted as a form of complaint. And in the reasons section, put closure "New World : Aeternum"

  • suspecttaken84
    Suspecttaken (@suspecttaken84) reported

    @playnewworld But why? This game had its issues but I still enjoyed it. Many people still play! Suits telling yall to end service because they can’t buy a 2nd yacht with it?

  • Enomao86
    Enomao (@Enomao86) reported

    @SavvvoGames @JeffBezos @playnewworld We have to unsubscribe from any Amazon service we have contracted as a form of complaint. And in the reasons section, put closure "New World : Aeternum"

  • ForaDiContexto
    Fora di Contexto 🗣️ (@ForaDiContexto) reported

    @playnewworld The game is unplayable right now. I've been playing since the new content was released, and in about two hours today I've crashed eight times without making any changes to my computer or game settings. FIX YOUR GAME!

  • xstiitchx
    xstitchx (@xstiitchx) reported

    @playnewworld there’s a issue at brimstone fort. Frames drop soooo low , my ps5 sounds a Boeing 747 taking off. Slim chance but can it be looked at xD