New World status: server issues and outage reports

Problems in the last 24 hours

New World signals over the past 24 hours. The dashed line is the service-wide baseline used to detect unusual activity.

• Service-wide signals
• Service-wide baseline

Community Discussion

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New World Issues Reports

Latest outage, problems and issue reports in social media:

• 
  19.7.4 (@19_07_04) reported 13 minutes ago

  @DeathMetalV @towelthetank @playnewworld That truth,but what makes ppl really feeling sad about the announcement in last 3season they really fixed things and they added alot of cool things for both pve&pvp but their issues were always the first impression they gave to ppl they never will manage get back the player base

• 
  Fellow Platypus (@Fellow_Platypus) reported 14 minutes ago

  @playnewworld I’m getting sick of this bullshit now… fix the audio bug where it skips dialogue when confirming next step… it’s an old as **** bug too, how is this not fixed. Utter ******* bullshit.

• 
  Jack (@JACK85H_) reported 17 minutes ago

  @playnewworld the latest queues to login have made the game unplayable - I don't want to have to wait minimum 10 to 15 minutes just to start.

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  Only one Question (@OnlyOneAnswer) reported 18 minutes ago

  @playnewworld Server Problems!!!

• 
  DarkBiCin (@DarkBiCin) reported 23 minutes ago

  @playnewworld needs to fix gear. its wild that every single gear piece you get from the Halloween event has Fire Harnessing basically meaning all the gear we get is useless for most players.

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  Tony Montana (@evanst812) reported 24 minutes ago

  @Kaelon @JoshStrifeHayes @playnewworld Inarguably the best PVP combat in an MMO. Problem is, MMO players generally don't enjoy PVP, and this game was originally made for PvP full loot type gameplay and shifted last minute to theme park. I put around 1k into the game during launch.

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  Roger Barreto (@rogerbarretto) reported 25 minutes ago

  @playnewworld Saddened. After many MMOs, this one really clicked and was very balanced. But 5k DAU won't cover the microtransactions model. Pity it can't sustain; I'd sub for stability. At least the COGS should suffice to keep the service online with some margin.

• 
  Kamil Wójcik (@kamonke22) reported 27 minutes ago

  @DidItMyWayYT @playnewworld bro discovered game as a service xD Should have read the terms of agreement before accepting.

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  Tannamarie Rousseau (@TannamarieR) reported 27 minutes ago

  @playnewworld Amazon realized you have to maintain a live service game and went "**** that".

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  Aivovna (@aivovna) reported 28 minutes ago

  @playnewworld Game was fun at launch (like most mmos), but a copypasted PvP game quickly flipped into a more PvE focused experience ended poorly Last time I logged in, the end game was: Lag from chest to chest in the desert and run the same 3 mythic+ lite dungeons over and over again Also p2w

• 
  Öner (@kaan9621) reported 37 minutes ago

  @StevenJSharif @amazongames @playnewworld Fix the bugs in your game first.

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  Tommy (@Iasuu_) reported 39 minutes ago

  @playnewworld Yall gotta increase server cap... a lot of people cant remote login from work. US West has 1 server...

• 
  Neakoh ☘️ (@Neakohh) reported 39 minutes ago

  @SavvvoGames @JeffBezos @playnewworld This game had so much potential and it was left to die. Years of nothing and a -10k concurrent playerbase on steam isn’t a huge community in anyway…don’t see them giving in to try to fix a game on life support but maybe.

• 
  Enomao (@Enomao86) reported 41 minutes ago

  @NyceGamingYT @playnewworld We have to unsubscribe from any Amazon service we have contracted as a form of complaint. And in the reasons section, put closure "New World : Aeternum"

• 
  Ori Node (@Ori_Node) reported 42 minutes ago

  @playnewworld Trying to contact support about an ingame issue but frankly finding out HOW to contact support is impossible

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  Sleve McDichael (@mbilyk_) reported 43 minutes ago

  @salvarespo @DidItMyWayYT @playnewworld It’s part of the service. If no one is playing it they can’t provide a server.

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  Spam (@Spamsum) reported 44 minutes ago

  @LSXYZ9 @playnewworld combat and social elements were great (but lots of drama) but honestly it was clear that the devs didn't play their own game. many systems didnt work, things would break patch to patch and then be left broken for months at a time. VERY frustrating for the playerbase

• 
  RespawnX (@XRespawn1) reported 46 minutes ago

  @playnewworld For us aussies Under Australian Consumer Law (ACL), digital games must be of acceptable quality, fit for purpose, and match their description/promises (e.g., ongoing live-service MMO).If a shutdown makes it unfit/unplayable contrary to what was promised, it's a potential major failure → entitling refund/replacement (overrides "no refund" policies).

• 
  Jackred90☕ (@jackred90) reported 48 minutes ago

  I am gutted, deeply sad and in a state of grief. It feels like after 1.7k hours like i've lost a friend. i met amazing people, forged friendships and had many laughter. I assume a live service game does not work anymore, Much like most MMOs. @playnewworld

• 
  Hilal Bilal (@HilalBilal) reported 48 minutes ago

  @playnewworld even the Original Blade and Soul server still alive after decade running as a service @bladeandsoul

• 
  Liliums (ᛚᛁᛚᛁᚢᛗᛊ) (@Elsdragon01) reported 48 minutes ago

  @playnewworld the game should remain online. without updates, patchs, fixes anything. maybe gm service's but from volunteers. under staff management. this is why the "stop killing games" started. new world IS a good game. just no one listened to feed back and did anything. (so it felt.)

• 
  Kib (@KiburenKibu) reported 49 minutes ago

  @mike_stang @playnewworld "We wanted to give you a chance to play this new weapon class despite its unfinished state, so some bugs and issues are to be expected." I know, reading comprehension is hard.

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  cogolloQuemado (@fideosConTuc0__) reported 51 minutes ago

  @playnewworld Will you release the base code and server configs so the community can run custom/private servers? It’d be the best move for players who kept buying currency when the game was empty and broken. It’s in your hands; if you can’t maintain it, the community can.

• 
  cogolloQuemado (@fideosConTuc0__) reported 51 minutes ago

  @playnewworld Will you release the base code and server configs so the community can host custom and private servers? It would be at least the best move for players who stuck around and kept buying in-game currency even when the game was empty and broken.

• 
  Dermi (@0603_luke) reported 54 minutes ago

  @Haoshoku @LSXYZ9 @playnewworld But release was *** in any way. 1 year after the release they started to fix everything and the game was awesome. But no Promo, Not even for the add-on

• 
  TexasBoyRob (@Robert_Ed1982) reported 56 minutes ago

  Hey @playnewworld I’m having a lag detected and time out issue with the game. I’m not having issues with anything else on my PC. I’ve restarted the router (I’m on Fiber). I’m hard wired. Verified game files. Game is on a current gen SSD. Updates done. Please help.

• 
  Muhammad faisal hadi (@isalhadii) reported 57 minutes ago

  @BrynnBumfuzzle @playnewworld I’ve been playing this game for ages, almost 7k hrs During Season 10, I was a bit late exploring the world because of queue issues. Didn’t even get to try all the content yet, and then out of nowhere AGS goes, “Surprise! This is the final season!” 😑

• 
  sixty7gt500 (@Rupinski) reported 58 minutes ago

  @playnewworld Minor Error found: Peacocks can't give eggs. Consider changing the birds name to Peafowl

• 
  Bereket Tesfay (@BereketTesfay) reported 1 hour ago

  @npcsolananews @playnewworld Unfortunately.. it’s in that fine print terms of service that they don’t have to give you a damn thing. but they SHOULD! When Stadia ended Google refunded everyone for every game they bought, every month they were subscribed to the service, AND they even refunded hardware bought

• 
  Tame Token (@tametoken) reported 1 hour ago

  @playnewworld More players would complete the raid if you fixed Gems not working in armor.