New World down? Current status, problems and outages

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by New World users through our website.

• Sign in (100%)

Live Outage Map

The most recent New World outage reports came from the following cities:

City	Problem Type	Report Time
‘Ewa Beach	Sign in	2 months ago
Nîmes	Sign in	6 months ago
Saintes	Sign in	6 months ago
Porth	Sign in	6 months ago
Aßlar	Sign in	6 months ago
Annaberg-Buchholz	Sign in	6 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Eldarioth (@eldarioth) reported 7 minutes ago

  @s4dsack @playnewworld yesterday, 3 hours in Q. Loads up, get to town.. BANG.. crash to desktop, back in to a 3 hour Q :(

• 
  Hans A (@hansaxh) reported 19 minutes ago

  @PtotheILSNER @playnewworld @briixxloveee Im in EU and thinking of starting a character on a US server due to the queue problems in EU and then transfer that character to a EU server

• 
  ItsxElectro (@ItsxElectroTTV) reported 19 minutes ago

  The @playnewworld cycle: Wait in queue for 2 hours -> get to position 99 -> grab food/drink from downstairs -> login error -> restart queue -> position 450/ est. wait time = 2hrs. Please a crumb of gameplay, just a crumb.

• 
  Zhalo (@Brunskilazz) reported 20 minutes ago

  @playnewworld How have you guys not said anything about what's happening with EU servers at the moment? This is crazy hours in queues to get error coded out over and over

• 
  Alvino (@alvinduhmunk) reported 22 minutes ago

  @playnewworld btw your quest Tainting the Tainted (good name btw) ******* sucks! It's broken....only 5 players can complete please fix ty that's what a beta was for.

• 
  CASTRO (@iimCastro) reported 22 minutes ago

  ur game is great but my god Queue time is the worst experience everrrrrr plz fix it @playnewworld

• 
  stephenheart (@StephenHeart_) reported 22 minutes ago

  @TarNaugrim @playnewworld The games not even subscription based. This is an issue with almost all MMOs. Grow up. Or whine, I don't care anymore. lol

• 
  Mprizolakias (@Mprizolakias) reported 22 minutes ago

  2nd day that can not login to #PlayNewWorld .... :( :( :( ALL Eu-Central servers are High with more than 2.5k :( Too bad i can not play in the mornings cause of work :(

• 
  Jesstradamus (@TheSkillson) reported 23 minutes ago

  @Massvwatches @patrick_dillan @playnewworld Reasons differ, but this was an issue that should have been addressed in beta. No excuse for it to release in the same state.

• 
  Tony Blount (@TonyBlount11) reported 24 minutes ago

  @playnewworld Have you got a ETA on the server issues ?

• 
  ArahorPlays (@ArahorPlays) reported 24 minutes ago

  I've been in the queue since 2pm, It's now 7:30pm Gotten 2 errors so far at around position 100-300 which has tossed me back of the queue both times, once to 1700 and last time to 3500. I'm now on 1200 Will start stream once I'm in, but will be late. @playnewworld #NewWorldMMO

• 
  🍪 Cookie Dogo 🍪 (@D3XT3R_DOG) reported 25 minutes ago

  @roxy_vixentails @playnewworld Quite true honestly, but with more servers and pretty much equal queue times ranging from 3-4k with an average of 3-4 hour wait time. Not including if the game for some reason crashes, disconnects, or has errors.

• 
  Dvieli (@Dvieli1) reported 30 minutes ago

  @playnewworld Go fix the Amrine Dungeon... its impossible to do and without it you can't progress the MSQ, how come the released game has more bugs than the closed beta...

• 
  Davy Moon (@Davychu) reported 31 minutes ago

  @playnewworld Seems like EU is a way bigger problem, any news on what you'll be doing yo get rid of 3000 player queues on 2000 capacity servers?

• 
  Oort City (@oortcity) reported 32 minutes ago

  @playnewworld What about Europe? I can't play the game because there is a 2624 queue, on any server. And than if I stay in queue... I get booted out with an error.

• 
  Lofylin (@lofylin) reported 32 minutes ago

  @playnewworld @P4wnyhof fix the servers instead of tweeting

• 
  Tanximus_Prime (@tanximus) reported 33 minutes ago

  @playnewworld I took vacation for this **** game, i have 30h playtime - 50% are queue time. I didn't click on PLAY after the "too many requests" bug, but then i got a lost connection msg-4 TIMES today! And no i don't have connection issues, cause the bad game d2r runs...So you pay my vacation?

• 
  Mishka_with_puppies (@mishkathedh) reported 34 minutes ago

  @playnewworld is there still being work done to fix queue times? I appreciate adding new worlds but that doesn’t help once you have a character created and have to sit in a 4 hour queue to get back into it

• 
  MILKY (@Itz_Milkyy) reported 36 minutes ago

  @playnewworld WHEN YOUR GAME CRASHES, PLEASE GIVE US A GRACE PERIOD TO RECONNECT!! HOURS of sitting in queue just to have the game crash and get sent right back to the end of the line!

• 
  Ogge Jdoge (@OggeJdoge) reported 39 minutes ago

  @playnewworld Play? More like sit in que for 3 hours, then get connection error when you are at place 20, then reque for 3 hours.

• 
  Thierry (@thierrygriffit2) reported 40 minutes ago

  @playnewworld fix the overseer zane mission he spawns every 10 minutes and you can’t even get a hit because there’s 10+ people here!!!!

• 
  Wally (@WallysOG) reported 41 minutes ago

  @chibblz True facts. @playnewworld is this a thing? When we startup the game, our internet is hit so hard apparently that it slightly ddos ourselves.

• 
  فهد (@_iifahd) reported 42 minutes ago

  @playnewworld fix your Queues we cant wait six hours to play the game #NewWorldMMO

• 
  blue (@think_blueTTV) reported 45 minutes ago

  So I logged on @playnewworld this morning, started using my hatchet and now Berserk is bugged. Hotbutton is greyed out and stays on cooldown through relogging. Can't swap weapons, respec. Anyone else having this issue?

• 
  EyeSeeU (@EyeSeeU8) reported 47 minutes ago

  Unfortunately while playing the @playnewworld my 3090 GPU Bricked. While I’m trying to deal with this issue I will be away from the stream for obvious reasons. Sorry guys — it’s ridiculous but who’s to blame… the game manufacture or the GPU manufacturer…??

• 
  gwnwesley (@gwnwesley7) reported 48 minutes ago

  @playnewworld fix your servers! Im waiting 3 hours and still didnt play it! If it takes any longer i want a refund!

• 
  Bohdan Kostrytskyi (@about0) reported 54 minutes ago

  @playnewworld Fix queue pls. It's not fun to wait for 6h.

• 
  SosikNTwiztid (@SosikTwiztid) reported 56 minutes ago

  Second crash today….each time back in queue…..damnit. #NewWorldMMO @playnewworld

• 
  Jamie Armstrong (@konamad420) reported 1 hour ago

  @playnewworld STILL waiting to log into EU, haven't managed to log in since release, this is getting beyond a joke! I've been stuck in queues for almost 2 evenings now and still 200th and expecting a crash or error any moment!

• 
  Simon (@Simon54062628) reported 1 hour ago

  @playnewworld @FelixScollen Will go in Amazon Game history for a big fail. I have no problem with little problems at a release but enough servers should be there to get everyone playing.