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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Online Play (50%)
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Sign in (25%)
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Game Crash (25%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 La Broque |
Game Crash | |
 Seattle |
Sign in | |
 Ahnatal |
Online Play | |
 Bologna |
Online Play | |
 Rosario |
Online Play | |
 Bern |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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عبدالله باسل الدبوس
(@abaldabbous) reported
@playnewworld Ive been perma banned for no reason jeff fix ur game
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zennboy
(@zennboy33) reported
@playnewworld @thegameawards Just a small problem in the game..and about the bugs i dont even whant to start,or the water mark for gear and weapons is the worst idea ever i saw in any game,and for crafting the tier1 is more expencive then tier 5 items,like wtf idk maybe im wrong here.....idk
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Stephina
(@XSeraphitaX) reported
@playnewworld @thegameawards When are you going to fix crafting tables, it's been broken last 2 updates, tired of being kicked out while trying to craft
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THEE Cheeky Ginger
(@dodgybint) reported
Look, @playnewworld. Fix your ****. Do a few of these at a time till the game stabilizes/server pop goes up. - No azoth cap/cut travel $ by a lot - Cut property tax by *a lot* - Uncouple PVP from things that impact all players - Un-nerf crafting, it was already too grindy AND:
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@nilbusmaximus
(@aerodragon83) reported
1 hour, 20 mins. 3501 queue and countless 2002 errors. We at number 1 in the queue. Sat there for 10 mins. 2002 error (closes your game). Back to end of queue. Repeat twice. Thanks @FF_XIV_EN. Thought you were better than @playnewworld #queueboss
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Tobias Bardel
(@TobiasBardel) reported
@playnewworld @thegameawards Games trash. Fix your taxes
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Neural Theft ✌🕊️
(@Neural_Theft) reported
@playnewworld can we get time stamps on DMs. Can we also get not broken chat where we can send chats
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Meezy
(@YourBoyMeezy) reported
@Rakinare @playnewworld @thegameawards Also was a main proponent in wars for my company but the wars were mostly broken. And territory control offers very little in benefits
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Aaron Martinez
(@RefinedAlien) reported
@BigIrishLIVE @playnewworld Yeah I thought they fixed that glitch though. After reading the forums I came to the conclusion it was my pearls in my armor so I took them out and got two legendary drops in genesis. Could be coincidence but idk.
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NomadEric
(@TheNomadEric) reported
@cocor77 @FF_XIV_EN @playnewworld They said there wasn't much way to kick the server capacity up too much more without causing stability issues and even then it's causing stability issues LOL. I think ots funny ppl crying for getting booted after doing "get arounds" to stay logged in while not being there
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NeedTonz
(@NeedTonz) reported
@playnewworld can y'all fix how the ******* trading post refreshes making items trying to buy 'at a different trading post' forcing players to re-login to only get hit with the same ****** refresh bug ****
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Christian Witzel
(@_ChrisMatrix) reported
I've even tried uninstalling and redownloading @playnewworld and the same issue is happening.
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😂L0rkS voll Durchgesaftet 😂💉💉💉🇩🇪🇦🇺
(@Weisz0815) reported
@playnewworld @thegameawards Nope! You Need to fix your performance problems first before I give you my klick. Nope 2: They want my data. Why should I, tho? Nope 3: Make it playable for older graphic units.
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Fitz
(@DrPhitz) reported
@iron_ulfhednar @playnewworld Step 1: Don’t play a broken game
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SauloMagno
(@YoSauloMagno) reported
@playnewworld @thegameawards I can't vote, just can't sign in 🤔🤔🤔
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WakeShinigami
(@WakeShinigami) reported
@playnewworld @thegameawards I mean, it's The Game Awards, but this just proves to me that either the nominations are bought or the state of multiplayer games is in serious trouble if New World - while fun - is considered the best.
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Jacob Wolfe
(@Turismo1337) reported
@Wilucco @playnewworld I saw lots of people having problems with the NW queue at launch as well but they appeared quite a bit less severe than the current XIV queues, and a lot of them seemed to be around the most populated servers on NW. In XIV this queue **** seems like EVERY server lol
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Didact
(@OpiaDidact) reported
@playnewworld @thegameawards How can you confidently promote this with everything that was and still is broken and your massive user drop off
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☁️Shale☁️ | Flying Rock God Vtuber
(@ShaleFrog) reported
My steam account got hacked...which sucks, but I got it back and beefed up the security. However, they logged into New World, moved my character to a different server and took all my gold. Support said there is no fix...what dinosaur of a game is this @playnewworld?
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Supervixen🦊
(@supervxn4) reported
@playnewworld hey guys - is there anyway you can fix banning people from war? I accidentally banned my own player even though I wasn’t clicking on their name. You should freely be able to add and remove banned players as you see fit. Thanks. #NewWorld
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Brooke 🌻
(@brookeee_sj) reported
@playnewworld @thegameawards fix ur game first
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Fritz Kleu
(@Fritz1234) reported
@playnewworld I really hope you guys are reading the forums in regard to the changes to HWM. See and try to understand the people. If after this you still feel that the changes are acceptable, then we have a problem.
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☆🦖🦕★Darth Kitana☆🦖🦕★
(@Kitana_Kombat) reported
@AlphaNovah95 @ScumlordStudios @playnewworld You must be blind then keep enjoying your broken buggy no content unbalanced mess of a game gl . Maybe in the future they'll have a patch worth playing .
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zennboy
(@zennboy33) reported
@playnewworld @thegameawards Over 400h play time here,and this game is a joke but still they have a great potencial but the big company dont care to fix the problems,....u have gear for crafting gear for colecting gear for pvp gear for pve and u can not sort it in the storage,u need to look for it every time
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Trevor Jones
(@TrevorJones7Q) reported
@playnewworld @thegameawards Best Game if you like 3000 + input latency and horrible customer service x.x' Yeah, No.
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Elliot Mayo
(@Real_Salty_Mayo) reported
@itshilarymason @AMZNGameStudios @playnewworld I've been having issues with this as well. I imagine for you it's a lot more toxic. Unfortunately it usually is for the women in my company. I got mass reported for making joke recruitment ads for a scummy company and got flagged and suspended. It really needs to be dealt with.
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Rank Badjin
(@badjin_rank) reported
@playnewworld "Login service isn't available at this moment." Yet server status shows everything is up...
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Nate
(@Nate50723854) reported
@playnewworld My wife and I finally quit playing New World today. Still, so many bugs. Lag, Trading Post bugs, kicked me out of the trader which in turn stops me from purchasing or selling. Total of EIGHTEEN (18) PLAYERS on my server. Fix the bugs or lose everyone.
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Inztinked
(@inztinked) reported
@playnewworld FIX THE ******* VOID GAUNTLET I AM TIRED OF GETTING ROOTED THEN RUNNING IN PLACE AND HAVING TO JUMP AROUND IN OPR AND WARS BECAUSE I RUN SLOW OR CAN'T TURN. **** RELEASING CONTENT, FIX YOUR GAME!
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Jonathan Keith Barrow
(@jonathankbarrow) reported
@shagkie @playnewworld Yeah right. 99 bugs on the list to fix. 99 bugs to fix. Fix one bug, release a new patch. 110 bugs on the list to fix.