New World status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Community Discussion

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New World Issues Reports

Latest outage, problems and issue reports in social media:

• 
  cogolloQuemado (@fideosConTuc0__) reported 6 seconds ago

  @playnewworld Will you release the base code and server configs so the community can host custom and private servers? It would be at least the best move for players who stuck around and kept buying in-game currency even when the game was empty and broken.

• 
  Bereket Tesfay (@BereketTesfay) reported 30 seconds ago

  @npcsolananews @playnewworld Unfortunately.. it’s in that fine print terms of service that they don’t have to give you a damn thing. but they SHOULD! When Stadia ended Google refunded everyone for every game they bought, every month they were subscribed to the service, AND they even refunded hardware bought

• 
  Karusso (@Karusso03) reported 2 minutes ago

  @playnewworld What happened to a 6 month notice before shutting servers down? Oh the player base dipped from 40k to 500 people, crazy how that happened.

• 
  Michael Taylor (@mikerichtaylor) reported 2 minutes ago

  @elonsawankstain @Ayejess5101 @playnewworld The quality of these "seasons" is the issue, not division. The results are also self evident.

• 
  KronoSol (@solariseTV) reported 5 minutes ago

  @towelthetank @playnewworld The last update is good, but let's be honest. It was still too little too late. People were doubting the profitability of the game since forever. Tons of bugs and issues went unfixed since launch and still are. The game always had potential but they never did reach it.

• 
  Tommy (@Iasuu_) reported 11 minutes ago

  @playnewworld Yall gotta increase server cap... a lot of people cant remote login from work. US West has 1 server...

• 
  𝙎𝙄𝙀𝙂𝙀 (@MorriSiege) reported 12 minutes ago from Thornton, England

  @playnewworld I can handle the fact that there are queues on the server and I think it's great the game is popular again, but what I can't deal with is queuing from 6k+ (3+hrs) down to 1st position, only to be sent to the back of the queue!! Please fix this ****!!!!

• 
  Bongglemania | Ottertuber📿🦦 | VtuberEN (@Bongglemania) reported 17 minutes ago

  I think with the announcement of @playnewworld shutting down i'm in a place where im done sparing peoples feelings around it. New world had technical problems but in the end its community sentenced it to death. I played 1400 hours as a PvE

• 
  Sawtoothgrin (@Sawtoothgr1n) reported 18 minutes ago

  @playnewworld Well this will fix the queue problems lol

• 
  Matheus “Cursed” Almeida (@TheusAlmeidaa) reported 21 minutes ago

  @playnewworld Fix the servers! 5k people on SA servers, i just cant play at night.

• 
  Motcoeur (@Motcoeuriz) reported 22 minutes ago

  @playnewworld @dev_katyk When fix boltcaster artifact ignore all résistance elemental ! And pvp balanced its didnt work too .

• 
  Charley Pangus (@CharleyPangusX) reported 23 minutes ago

  @NWGameStatus @playnewworld 2nd night trying to play and the queue times ruined it for me. Players don’t want to wait 3 hours or longer to play. You guys have to fix this. Why spend so much time and energy developing new DLC just to let something as basic as server capacity ruin your hard work?

• 
  Unknown (@ImaBeAfk) reported 24 minutes ago

  @playnewworld gota love the random crashes … yall think you would idk fix that problem… and it’s not just me 50 people in my company and we all will get random game freezes and crashes

• 
  FringedWig46 (@FringedWig46) reported 25 minutes ago

  @playnewworld Ngl this hurt me more then the cs2 crash 😭

• 
  ᛏᚱᛁᛋᛏᚨᚾ 💍 (@tcubd) reported 28 minutes ago

  @Sensiblelogic06 @S_Berry_82 @playnewworld Again. Player retention was not an issue for the game to operate, as Amazon was fine operating the game with an average of 8-10k for 3-4 years. It's not like they were expected to have 1 MILLION players for 5 years.

• 
  KK (@KammyBuckets) reported 29 minutes ago

  @NWGameStatus @playnewworld Can you guys please fix the servers please 1000+ people in a queue

• 
  Azrial (@AzrialNeph) reported 31 minutes ago

  @MangoxLocoAU @playnewworld It's a close range build but can be an issue against bow warlords haha.

• 
  Stephen Fuller (@_Anluan_) reported 36 minutes ago

  @playnewworld Pathetic. Even EQ still has live servers that dedicated players are able to still play on. We now know we can never trust any future products of Amazon Games or their cloud gaming service “Luna”

• 
  Panciako (@AntyPanciak) reported 37 minutes ago

  @playnewworld Ok set game to f2p for rest of service

• 
  Fat Tony (@FatManinavan) reported 46 minutes ago

  @playnewworld Thousands of hours invested in this game. Sad sad days. By far my favorite mmo of all time. Even with the many issues. Played since day 1

• 
  Based Millennial (@bsdmillennial) reported 46 minutes ago

  @playnewworld Fix your ******* servers…you are an embarrassment.

• 
  SapTheseCasters (@SapTheseCasters) reported 47 minutes ago

  @playnewworld Take WoW for instance. The servers lag when there's a world boss in a zone, the customer support is literally chatgpt, the story was terrible or boring for years, so the endgame progression and collections are the only real reasons it's still going.

• 
  Shultsy 👾 (@ShultsyPlays) reported 47 minutes ago

  @SavvvoGames @JeffBezos @playnewworld This game made zero money in 5 years because of its development team. The game wasn't the issues, the leadership choices were.

• 
  R41D3NZ (@R41D3NZ) reported 47 minutes ago

  Hey @dev_katyk @playnewworld can you fix the afk kicking in arenas? I can’t even use shooters stance without being kicked for afk. It’s way too aggressive.

• 
  EXTRA ULTRA MAGA (@ATHEoST) reported 48 minutes ago

  @NWGameStatus @playnewworld Please fix the gates not opening in the catacombs. : )

• 
  AdyGreen (@AdiGreen01) reported 49 minutes ago

  @playnewworld im gonna quit your game again. you know why? because it's been days and you are not addressing the queue issue.. same **** all over again. bye

• 
  Unknown (@ImaBeAfk) reported 55 minutes ago

  @playnewworld can yall ffs fix ur game like for real … itd be nice to play without random crashes and disconnects to sit in a 40 min queue to play for 90 mins to repeat the process

• 
  BerserkFPS (@BerserkFPS) reported 55 minutes ago

  @NWGameStatus No fix for Jester not coming down after a reset/wipe. And you have to leave the raid and restart the instance, and you have to kill the beginning adds again. I'm not sure if you all know, but the fix you guys did was not working at all. Needs to be fixed! @playnewworld

• 
  RespawnX (@XRespawn1) reported 56 minutes ago

  @playnewworld For us aussies Under Australian Consumer Law (ACL), digital games must be of acceptable quality, fit for purpose, and match their description/promises (e.g., ongoing live-service MMO).If a shutdown makes it unfit/unplayable contrary to what was promised, it's a potential major failure → entitling refund/replacement (overrides "no refund" policies).

• 
  Kireto (Diego) (@Kiireto) reported 59 minutes ago

  @playnewworld PLS PLS PLS Fix the Spanish dubbing in the new area; the NPCs don't say anything and none of them speak Spanish.😶😶