New World status: server issues and outage reports
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Problems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
- Sign in (100%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
-
Yhanabow (@culturecomplain) reported@LSXYZ9 @playnewworld Was also one of if not the most buggy game ever released sadly. Absolutely riddled with game breaking issues for a long long long time. Dead on arrival. One of the rare instances where the lay offs are fair given their performance.
-
Aivovna (@aivovna) reported@playnewworld Game was fun at launch (like most mmos), but a copypasted PvP game quickly flipped into a more PvE focused experience ended poorly Last time I logged in, the end game was: Lag from chest to chest in the desert and run the same 3 mythic+ lite dungeons over and over again Also p2w
-
LordoftheCritics (@LordoftheCritic) reported@playnewworld Anti consumer move. It should have left behind an offline mode. Time to sue all these live service companies
-
Noah🗝️ (@VexxPK) reported@rozilol @playnewworld Now is broken right now
-
Jack (@JACK85H_) reported@playnewworld the latest queues to login have made the game unplayable - I don't want to have to wait minimum 10 to 15 minutes just to start.
-
Towelliee (@towelthetank) reported@akitoshaoku @lDkayyl @playnewworld I am a WoW streamer helping out other friends who play NW? Wtf is your problem lol.
-
Leon Kennedy (@CutterNW) reported@StevenJSharif @amazongames @playnewworld I hope your game helps fill the void this left in me. Fingers crossed for a smooth release ill be waiting to login when it's ready.
-
Shultsy 👾 (@ShultsyPlays) reported@BagginsTV @playnewworld What profit? The game made zero money in 5 years? I'd pull the plug too. This was the same dev team the entire life cycle. Same leadership except homeboy left. They had 5 years of free reign from Amazon and failed. That's a development problem that led to a corporate problem.
-
𖤍 BlessedUPleasant 𖤍 (@blessedpleasant) reported@playnewworld lmfao, hit lvl 70 yesterday… just bought an extra gear set. apparently, the hopes were high, this game had the most potential it ever has….. i was having so much fun. what ******** is this news, genuinely. who will ever play a live service AGS game again
-
Diakou (@diakou) reported@STTP_WILSON @LSXYZ9 @playnewworld skill issue, the actual broken part was the netcode being client authoritative
-
cogolloQuemado (@fideosConTuc0__) reported@playnewworld Will you release the base code and server configs so the community can host custom and private servers? It would be at least the best move for players who stuck around and kept buying in-game currency even when the game was empty and broken.
-
EXTRA ULTRA MAGA (@ATHEoST) reported@NWGameStatus @playnewworld Please fix the gates not opening in the catacombs. : )
-
Verlis (@Verliswolf) reported@LSXYZ9 @playnewworld Its secretly been the best MMO out there. It hit 1M concurrents on launch but was a mess with way too many problems and devs being too slow to fix things so everyone quit and never talked about it again. Recent upates made the game PEAK
-
ᛏᚱᛁᛋᛏᚨᚾ 💍 (@tcubd) reported@Sensiblelogic06 @S_Berry_82 @playnewworld Again. Player retention was not an issue for the game to operate, as Amazon was fine operating the game with an average of 8-10k for 3-4 years. It's not like they were expected to have 1 MILLION players for 5 years.
-
SystemFader (@SystemFader) reported@playnewworld The massive issue with the game right now is NOT the content for once. FOR ONCE there is plenty of new repatable content WITHOUT daily/weekly cooldowns. However people are tying to gear right now, instead of choosing to participate in the new raid, or catacombs, or even gorgon. Instead they are AFK,AoE farming drops around the map. This has impacted me personally, because it's more difficult to even organize a gorgon (Valhalla), or find a 3rd for Catacombs. Also I believe many playes congregating in several places around the map is why my character animations are breaking when I'm playing. Solution: Create crafting resources for lockable perks on gear. I think it would be too strong to allow 2 locked perks, instead maybe 1. Reintroduce timeless shards, and golden/prismatic scarab. NOBODY is going to spend 9,000 gold on an armor matrix for a completely RNG roll. Instead they will just AFK. #MakeCraftingGreatAgain If people can reasonably roll gear, people won't feel the need to stand around for drops because the cost and RNG is too high for crafting. Also many people have the full armor ingredients sets and trophies for crafting and they aren't needed to roll 730? Why? Those pieces should be desirable and required for high end crafting. (Oppinon) THERE IS SO MUCH good and new content in the game for gearing and few are doing it. It makes me sad. Please consider what I have said. I have played your game from peak popularity to 6k pop. I have seen the good, the bad, the ugly, the dumb, experienced every version of the game and you are so close to new world being better than its ever been. Let us roll gear. Nerf world drops a bit. (Not always legendary would probably be enough)
-
Cas8spyder (@cas8spyder) reported@playnewworld East Server Empi is down. Keeps crashing and unable to get on. Sat in queue 3 times with about 500 on average than gets a connection error to start over again.
-
Motcoeur (@Motcoeuriz) reported@playnewworld @dev_katyk When fix boltcaster artifact ignore all résistance elemental ! And pvp balanced its didnt work too .
-
Ziang (@Ziang85045937) reported@RealLucarioTV @NyceGamingYT @playnewworld Nah not every. FF14 is alive. Gw2 is alive. ESO is alive. Problem is...the game just had too many problems. I played it myself at launch and i bit my *** that my friends kept me over 2 hours so i couldn't refund on steam...it was just not that good...maybe it changed but...well
-
David Fedor (@DavidFedor6) reported@playnewworld So basically they are shutting the servers down at the end of 2026 but still allowing people to make in game purchases of their "premium" currency. Unreal.
-
KK (@KammyBuckets) reported@NWGameStatus @playnewworld Can you guys please fix the servers please 1000+ people in a queue
-
Nyseetem (@nyseetem) reported@DarkPancakes @TheFizzyMind @playnewworld Have you tried putting your friend in a bag full or rice ? He seems broken :') Ahah
-
Kqbleb (@kqbleb) reported@whaitowo @playnewworld No it isnt. The game already lost a lot of players and they didnt even fix m3s for the people that stayed. Devs not lazy just unaware
-
I Did It My Way (@DidItMyWayYT) reported@RenewedAurora @playnewworld It's not about the money, it's about sending a message. Either they give the community the ability to host their own servers or they give their money back, just accepting that companies can take **** off you whenever they run into financial trouble is insane.
-
CptShooter (@CptShooter) reported@playnewworld The game had its moments. But the persistent failure to acknowledge the game's major systemic issues and the reluctance to fix them killed it. The constant creation and merging of servers instead of system overhauls was just one of the things that turned me off.
-
Charles prevost (@YaBoyChuck85) reportedWhats up @playnewworld since the start of s10 i lose at least 10hour worth of ressources.. just because your game is bugged… can you please give us something for all your game crash. Because since right now im not doing new content at all because of you guys.. i mean Come on..
-
BagginsTV (@BagginsTV) reported@ShultsyPlays @playnewworld That's not honest, it's jaded. The engine the devs were forced the use was a mess of spaghetti code (which is what caused a significant number of the bugs and issues) and they had Amazon execs stifling every creative choice they wanted to make in the name of maximising profit. Many, many things were mishandled throughout this game's life, and there is a whole lot of things that could and should've been better, but I'll die on the hill that the core dev team - the creatives, vfx artists, etc and the developers, system/mechanics/combat designers etc, were not the issue.
-
SapTheseCasters (@SapTheseCasters) reported@playnewworld Take WoW for instance. The servers lag when there's a world boss in a zone, the customer support is literally chatgpt, the story was terrible or boring for years, so the endgame progression and collections are the only real reasons it's still going.
-
Ernest (@Ern3stVickers) reported@playnewworld Can u fix the unleashed event, Turkulon is still strutting around like we don't have a freezer full of him.
-
Hilal Bilal (@HilalBilal) reported@playnewworld even the Original Blade and Soul server still alive after decade running as a service @bladeandsoul
-
DarkBiCin (@DarkBiCin) reported@playnewworld needs to fix gear. its wild that every single gear piece you get from the Halloween event has Fire Harnessing basically meaning all the gear we get is useless for most players.