New World status: server issues and outage reports
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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Problems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
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Most Reported Problems
The following are the most recent problems reported by New World users through our website.
- Sign in (100%)
Community Discussion
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New World Issues Reports
Latest outage, problems and issue reports in social media:
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Hilal Bilal (@HilalBilal) reported@playnewworld even the Original Blade and Soul server still alive after decade running as a service @bladeandsoul
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Motcoeur (@Motcoeuriz) reported@playnewworld Fix pvp balanced didnt work . Boltcaster ignore all resistance ..
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NOPE (@NOPEMUR) reported@playnewworld Uncover 2+ hours in queue.... go fix it!
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Tebow (@MinEffortLive) reported@playnewworld >500 Twitch employees laid off >Amazon's first game has support ended Are they ready to admit they're in trouble yet?
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Kqbleb (@kqbleb) reported@blessedpleasant @playnewworld amazon aint doing live service mmos again. The mmo genre is a money pit unless you monetize like koreans
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Suspecttaken (@suspecttaken84) reported@playnewworld But why? This game had its issues but I still enjoyed it. Many people still play! Suits telling yall to end service because they can’t buy a 2nd yacht with it?
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YomamaCookGoodFood (@GoodYomama) reported@g0urra @npcsolananews @playnewworld Ive tried 3 times, only have 7 hours, i understand the 2 hour refund thing for steam but I had ever intention on playing the game more in till they announced the sudden halt in the game development and shutting the servers down in 2026
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Öner (@kaan9621) reported@StevenJSharif @amazongames @playnewworld Fix the bugs in your game first.
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Aivovna (@aivovna) reported@playnewworld Game was fun at launch (like most mmos), but a copypasted PvP game quickly flipped into a more PvE focused experience ended poorly Last time I logged in, the end game was: Lag from chest to chest in the desert and run the same 3 mythic+ lite dungeons over and over again Also p2w
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EXTRA ULTRA MAGA (@ATHEoST) reported@NWGameStatus @playnewworld Please fix the gates not opening in the catacombs. : )
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Wismic (@blairewismic) reported@playnewworld That's crazy. Especially considering there's quite literally over 2x the active, daily, and peak player-count for this game compared to ESO by Zenimax, without Amazon's infinite money glitch in the back pocket. Major misplay by Amazon.
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imjustkentaro (@im_just_kentaro) reportedStill at a loss for words over what #amazon did to #playnewworld. I thought maybe they would have shut it down years ago but to release this huge new update and make a solid effort to fix a lot of the issues with the game only to rugpull everyone is baffling.
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Enomao (@Enomao86) reported@playnewworld We have to unsubscribe from any Amazon service we have contracted as a form of complaint. And in the reasons section, put closure "New World : Aeternum"
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Koen Hendriks (@koen_dev) reported@playnewworld could you add a grace period for users that crash after waiting an hour in the queue. Even if it is just for 5 minutes.
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Denzel (@DenzelTwitch) reported@playnewworld If you guys don't revamp this game and fix it you won't have anyone trusting Amazon games going forward every release you have had was a flop. No Mans Sky did the right thing. Learn from them or hire them to fix your games.
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cogolloQuemado (@fideosConTuc0__) reported@playnewworld Will you release the base code and server configs so the community can run custom/private servers? It’d be the best move for players who kept buying currency when the game was empty and broken. It’s in your hands; if you can’t maintain it, the community can.
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Jackred90☕ (@jackred90) reportedI am gutted, deeply sad and in a state of grief. It feels like after 1.7k hours like i've lost a friend. i met amazing people, forged friendships and had many laughter. I assume a live service game does not work anymore, Much like most MMOs. @playnewworld
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Leon Kennedy (@CutterNW) reported@StevenJSharif @amazongames @playnewworld I hope your game helps fill the void this left in me. Fingers crossed for a smooth release ill be waiting to login when it's ready.
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💵Collect & Serve💵 (@_SleuthSlayer_) reported@playnewworld I enjoyed this game, but the issue was 1000 player servers at launch.
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Andrewshark (@andrewshark91) reported@playnewworld What’s the point of live service games if they just keep shutting down..
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LordoftheCritics (@LordoftheCritic) reported@playnewworld Anti consumer move. It should have left behind an offline mode. Time to sue all these live service companies
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Brandon 🦅⭕️ (@bswagz88) reported@JexonHP @playnewworld It’s not about being cheap. It’s about transparency and consumer fairness. The devs clearly knew content development was winding down, that S10 was likely their last gasp, yet continued selling store items and DLC with no disclosure that the game was entering maintenance mode. That’s not equivalent to buying a movie ticket — it’s paying into a live service under the impression it’s ongoing. The ethics change dramatically when the service is knowingly winding down. Your argument hinges on false equivalence — comparing a complete, self-contained entertainment product (i.e., a movie or single-player game) with an ongoing live-service ecosystem that’s ending. A better analogy would be purchasing season tickets for your favorite sports team only to find out midway through the season that the team is dissolving the following season and during that next season the team won’t be playing any games — yet you can continue showing up to the stadium to purchase merch and food from the concession stands. There’s no perfect analogy for this sort of situation which is why GaaS are incredibly exploitative.
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Ufiik (@UfiikSensei) reported@666718 @playnewworld We would be ''so back'' if this queue problem were solved, but almost 2 weeks have passed and nothing has been done. It's sad to see such a good game with terrible management
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Shultsy 👾 (@ShultsyPlays) reported@BagginsTV @playnewworld What profit? The game made zero money in 5 years? I'd pull the plug too. This was the same dev team the entire life cycle. Same leadership except homeboy left. They had 5 years of free reign from Amazon and failed. That's a development problem that led to a corporate problem.
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Muhammad faisal hadi (@isalhadii) reported@BrynnBumfuzzle @playnewworld I’ve been playing this game for ages, almost 7k hrs During Season 10, I was a bit late exploring the world because of queue issues. Didn’t even get to try all the content yet, and then out of nowhere AGS goes, “Surprise! This is the final season!” 😑
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DarkBiCin (@DarkBiCin) reported@playnewworld either needs to ban the people playing music in farming spots or disable music at POI's holy cow fix this. your community has been crying
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McWelsh (@McWelshWTF420) reported@ItzJustDannyy @NWGameStatus @playnewworld It's still broken for myself and many others even after this patch, can someone please look into this??
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Based Millennial (@bsdmillennial) reported@playnewworld Fix your ******* servers…you are an embarrassment.
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Bob1234x (@Bob1551x) reported@playnewworld I would love to play but there is always 1 hour waits to log in to my characters. you will lose me if you dont fix this crap
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Maor Dervis (@maordervis) reported@playnewworld Another live service bites the dust