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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Game Crash (100%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Papenburg |
Game Crash | |
 Chambéry |
Online Play | |
| Ostseebad Binz |
Sign in | |
 St. Catharines |
Sign in | |
| Hamburg |
Online Play | |
 Bologna |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Vidi
(@vidinov) reported
@playnewworld All the folks clear should try to understand that they want to release the update asap but they are also trying to release it with less bugs than they can. What the hell you mean with all the requests for exact time... When you have an issue for which you don't have solution 1/2
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jokidre 🍥
(@jokidre) reported
@playnewworld Why you always, absolutely every time, find the errors too late after patch release or just on time of patch release? Don’t you have enough time the months before to be extremely sure patch works? I really don’t understand if it is not a marketing strategy to keep twitter hot.
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Justin
(@PushyJD) reported
@playnewworld are you guys doing anything to fix the ridiculous amount of lag, desync and countless other broken things in PVP???
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Vicarious Male
(@VicariousMale) reported
@AnthemBurger @playnewworld Sounds like a you problem. They’ve been extremely supportive to players with issues. It’s more likely your server was merged and simply clicking on “worlds” would show u what servers you have characters on. They even have 24-7 chat support.
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Tuffy Garcia
(@tuffy_garcia) reported
@JoeMondfrans @playnewworld And this tweet of theirs is what? I mean, they’re telling us they’ll give more info about the issue in the morning… there’s no point in passing info forward with deadlines and stuff if you’re not sure about it…
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Tuffy Garcia
(@tuffy_garcia) reported
@playnewworld As long as the problem is identified and corrected I’m fine with that.
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Activisionisajoke
(@Activisionisaj1) reported
@4ColorCrack @ShitterGeek @playnewworld ITS GONNA BE BROKEN REGARDLESS!!!!
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ComicBooksPlus
(@4ColorCrack) reported
@ShitterGeek @playnewworld You want them too release a broken patch?
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Vidi
(@vidinov) reported
@playnewworld All the folks clear should try to understand that they want to release the update asap but they are also trying to release it with less bugs than they can. What the hell you mean with all the requests for exact time... When you have an issue for which you don't have solution 1/2
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Geezer
(@GeezerGaming89) reported
@playnewworld would you be able to clarify what you mean by 'update'? I am assuming you mean you will provide us with an update (meaning information) regarding the current situation, progress on the bug fix, and an estimated release. people are getting confused on my server with the wording
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ComicBooksPlus
(@4ColorCrack) reported
@playnewworld I really wish people understood tech support more. Everyone thinks you can set a eta like it's baking a cake and be done but it's not that simple. Of course you want it be done asap but if you knew why the issue was there & how long it would take to fix, clearly it wouldn't exist
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(((ismellh8)))
(@kellyfreeman27) reported
@playnewworld imagine that you screwed up again and can't meet your deadlines again. constant duplicating items and weapon exploits that go on so long players are forced to use the broken weps to compete. shameful
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ComicBooksPlus
(@4ColorCrack) reported
@JoeMondfrans @SchmiddiKiel @playnewworld They just said "we will provide you with an update tomorrow" which means they're working on it but don't know if they'll find the solution by then. Clearly if they fix it the patch it will be tomorrow and if they don't it will have to be pushed. ETA = Estimated time of arrival
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ComicBooksPlus
(@4ColorCrack) reported
@Adiuvia @playnewworld They found a bug that needs fixing. Would you prefer they did the update and then shut it down to fix? Also someone is always going to get hit by time. Can't help that with a worldwide game
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ComicBooksPlus
(@4ColorCrack) reported
@JoeMondfrans @SchmiddiKiel @playnewworld They clearly can't give you info they don't have. Can they? No. So they're not pushing the patch yet because they're hoping to fix it beforehand but if they can't, they'll clearly have too. It's not that hard of a concept. So they'll update you when they have a better idea of..
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BobbyDimes
(@BobbyDimes) reported
@playnewworld So are you releasing the update in the morning or an update on the issue..
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Vidi
(@vidinov) reported
@playnewworld All the whinny folks should try to understand that they want to release the update asap but they are also trying to release it with less bugs than they can. What the hell you mean with all the requests for exact time... When you have an issue for which you don't have solution 1/2
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Jvcͥkpͣoͫt
(@JVCKP0T) reported
@playnewworld This game needed a solid year of beta testing and it’s still broken. What was wrong? More duping possibilities?
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ComicBooksPlus
(@4ColorCrack) reported
@Ramez05 @playnewworld It's they're hoping to have the fix by then but since you have too A) find what's causing the issue & B) then fix it. It's hard to say. So they're giving themselves a more open window
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Activisionisajoke
(@Activisionisaj1) reported
@Ayo_ItzRed @playnewworld They'll take their time to fix this one bug, but we'll still have another 10-20 to deal with regardless. AGS doesn't release clean patches or updates, it's just a teeter totter of brokeness
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Peter Wong
(@Original182) reported
@MindofX1 @playnewworld Basically they don't know. They want to fix the bug so that they don't delay it further and disappoint us, but they also don't know if they can make it. It all depends on what kind of bug it is. But I'm gonna say there's a good chance they won't make it.
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☠️ Ammo ☠️
(@ImOutOfAmmoWTF) reported
@albi0naces @Meszer @playnewworld Sorry I don't think to immediately unfollow an account just because I stopped playing a game that is universally known for having issues and losing player base and commented about it on a post from said game about yet another batch of issues. You'll be fine, warrior.
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Laidback Daddio
(@Laidback_daddio) reported
@playnewworld Sooo can you just say heyy we have serious problems fam, we want to delay update another week THIS IS FINE TO DO GUYS
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Josh Danger
(@JoshDanger304) reported
@playnewworld For everyone wanting them to rush this out you should probably go outside at some point and get some sun. Be thankful for problem identification ahead of time instead of not being able to trade or use the TP for 4 or 5 days
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datoneinch
(@datoneinch) reported
@MichaelStachle1 @Meszer @playnewworld What bandwagon? I played the hell out of the game on launch. Realized that it simply isn't good and they need years of development to fix it. It wasn't like a few details, every core system of the game was bad. They didn't learn from any failed mmos, and that's the problem.
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lakupekka
(@lakupekka3) reported
@playnewworld Would yall really want the patch now with serious issue instead of waiting an day or two? Smh
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nardo
(@N4rdo__) reported
@playnewworld If I use an ability tomorrow am I gonna lag like crazy?
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Redz
(@Ayo_ItzRed) reported
@JoeMondfrans @playnewworld I read, which is why I said what I said…”don’t play with us”…I don’t feel played with…their communication is constant and pretty clear…”we are having big issues, so we ain’t releasing this **** yet”….what else you want?
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SF Escapee
(@AnthemBurger) reported
@VicariousMale @playnewworld It was a "merger issue" that they were "resolving". I only had 1 character on 1 server. It's been a couple few weeks now. Haven't tried again.
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Henrique Marino
(@henrique_cpp) reported
@playnewworld Expectations for the new update remain high, but if it comes with any critical bugs it would be completely frustrating. So it's better to solve the problems so that we can enjoy the update better