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New World

New World status: server issues and outage reports

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Full Outage Map

New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

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Community Discussion

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New World Issues Reports

Latest outage, problems and issue reports in social media:

  • FringedWig46
    FringedWig46 (@FringedWig46) reported

    @playnewworld Ngl this hurt me more then the cs2 crash 😭

  • shonc502
    Shabazz (@shonc502) reported

    @NWGameStatus @playnewworld Fix server queues plz. Thx

  • JamJakubon
    MamutManiek(🇵🇱) (@JamJakubon) reported

    @BrynnBumfuzzle @playnewworld I had a huge problem with it until I put the jewels everywhere, after that I did it in the first approach after putting the jewels

  • bsdmillennial
    Based Millennial (@bsdmillennial) reported

    @playnewworld Fix your ******* servers…you are an embarrassment.

  • kinoandnectar
    JJ Gloom (@kinoandnectar) reported

    @Verliswolf @playnewworld **** was a broken mess from the start

  • DenzelTwitch
    Denzel (@DenzelTwitch) reported

    @playnewworld If you guys don't revamp this game and fix it you won't have anyone trusting Amazon games going forward every release you have had was a flop. No Mans Sky did the right thing. Learn from them or hire them to fix your games.

  • Verliswolf
    Verlis (@Verliswolf) reported

    @LSXYZ9 @playnewworld Its secretly been the best MMO out there. It hit 1M concurrents on launch but was a mess with way too many problems and devs being too slow to fix things so everyone quit and never talked about it again. Recent upates made the game PEAK

  • ProimagensJ
    ProimagensJR 💿 (@ProimagensJ) reported

    @playnewworld It's so sad to see news like this. My heart is completely broken now.

  • S_Berry_82
    Sean Berry (@S_Berry_82) reported

    @kub3l3t @tcubd @playnewworld You claim no games can retain players 4 years after launch, I give you clear examples and I'm the one reaching. I think your fragile little ego is the issue here. It's ok to be wrong.

  • jackred90
    Jackred90☕ (@jackred90) reported

    I am gutted, deeply sad and in a state of grief. It feels like after 1.7k hours like i've lost a friend. i met amazing people, forged friendships and had many laughter. I assume a live service game does not work anymore, Much like most MMOs. @playnewworld

  • bigresearch99
    big research (@bigresearch99) reported

    Amazon is going to pay a long term price for shutting down New World @playnewworld - Not just one game, its a long term broken promise. You take money as people build up their accounts, then abandon them. Forget @playtlgame - People will quit/avoid that too. Forget future games.

  • kamonke22
    Kamil Wójcik (@kamonke22) reported

    @DidItMyWayYT @playnewworld bro discovered game as a service xD Should have read the terms of agreement before accepting.

  • Fellow_Platypus
    Fellow Platypus (@Fellow_Platypus) reported

    @playnewworld I’m getting sick of this bullshit now… fix the audio bug where it skips dialogue when confirming next step… it’s an old as **** bug too, how is this not fixed. Utter ******* bullshit.

  • aivovna
    Aivovna (@aivovna) reported

    @playnewworld Game was fun at launch (like most mmos), but a copypasted PvP game quickly flipped into a more PvE focused experience ended poorly Last time I logged in, the end game was: Lag from chest to chest in the desert and run the same 3 mythic+ lite dungeons over and over again Also p2w

  • sparker888
    Stephen Parker (@sparker888) reported

    @playnewworld My heartrune is broken 4eva 💔

  • Zargisan
    Michael (@Zargisan) reported

    @JeffBezos @playnewworld Then why are you shutting down such an amazing game? It has finally become what it was always meant to be. All of the issues have been fixed. The gameplay and combat are second to none. Then we get rug pulled. “Not financially feasible” is such a cop out.

  • NO1Kn0wsss
    NO1 (@NO1Kn0wsss) reported

    @BagginsTV @ShultsyPlays @playnewworld bug issues isn't what he's referring to, its the lack of content for the past 2 years besides the last month of content, the game has had close to zero hits in terms of updates other than the revamped structures to zones.

  • DavidFedor6
    David Fedor (@DavidFedor6) reported

    @playnewworld So basically they are shutting the servers down at the end of 2026 but still allowing people to make in game purchases of their "premium" currency. Unreal.

  • Sykashii
    Sykashii (@Sykashii) reported

    @playnewworld We need to fix heartrunes they are bugged and won’t drop nice job 🫡

  • DenzelTwitch
    Denzel (@DenzelTwitch) reported

    @playnewworld You really should do atleast half the amount of $ refunded back. I bought this game once and refunded when you watered it down and changed design plans. Bought it again to see if you would fix it even bought it for someone else.

  • nyseetem
    Nyseetem (@nyseetem) reported

    @DarkPancakes @TheFizzyMind @playnewworld Have you tried putting your friend in a bag full or rice ? He seems broken :') Ahah

  • xstiitchx
    xstitchx (@xstiitchx) reported

    @playnewworld there’s a issue at brimstone fort. Frames drop soooo low , my ps5 sounds a Boeing 747 taking off. Slim chance but can it be looked at xD

  • tcubd
    ᛏᚱᛁᛋᛏᚨᚾ 💍 (@tcubd) reported

    @Sensiblelogic06 @S_Berry_82 @playnewworld 50k peak this month. If player numbers were a problem it would have been canceled when it was averaging 8k months over month 3 years ago. Stop defending corporate greed.

  • jasnightmare1
    Jas (@jasnightmare1) reported

    @playnewworld When will you solve the queue problem on all servers, including SA?

  • AntyPanciak
    Panciako (@AntyPanciak) reported

    @playnewworld Ok set game to f2p for rest of service

  • YaBoyChuck85
    Charles prevost (@YaBoyChuck85) reported

    Whats up @playnewworld since the start of s10 i lose at least 10hour worth of ressources.. just because your game is bugged… can you please give us something for all your game crash. Because since right now im not doing new content at all because of you guys.. i mean Come on..

  • AzrialNeph
    Azrial (@AzrialNeph) reported

    @MangoxLocoAU @playnewworld It's a close range build but can be an issue against bow warlords haha.

  • kqbleb
    Kqbleb (@kqbleb) reported

    @blessedpleasant @playnewworld amazon aint doing live service mmos again. The mmo genre is a money pit unless you monetize like koreans

  • kqbleb
    Kqbleb (@kqbleb) reported

    @whaitowo @playnewworld No it isnt. The game already lost a lot of players and they didnt even fix m3s for the people that stayed. Devs not lazy just unaware

  • LordoftheCritic
    LordoftheCritics (@LordoftheCritic) reported

    @playnewworld Anti consumer move. It should have left behind an offline mode. Time to sue all these live service companies