New World status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Community Discussion

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New World Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Koen Hendriks (@koen_dev) reported 2 minutes ago

  @playnewworld could you add a grace period for users that crash after waiting an hour in the queue. Even if it is just for 5 minutes.

• 
  Michael Taylor (@mikerichtaylor) reported 5 minutes ago

  @elonsawankstain @Ayejess5101 @playnewworld The quality of these "seasons" is the issue, not division. The results are also self evident.

• 
  Genadine (@Genadine1) reported 11 minutes ago

  @SavvvoGames @JeffBezos @playnewworld Games with a PvP core environment are always going to be niche, add to that an awful launch and it was always going to be an uphill struggle. Then comes along AI which will fix absolutely nothing but is CHEAP and there you go. Suits see money money money.

• 
  AD (@AD1396AD) reported 12 minutes ago

  @vobic13 @playnewworld Clearly it was already in the works, and almost finished anyway. What's your problem with the devs wanting to honor the customers one last time, despite being laid off? Stop with the clown logic.

• 
  𝙎𝙄𝙀𝙂𝙀 (@MorriSiege) reported 13 minutes ago from Thornton, England

  @playnewworld I can handle the fact that there are queues on the server and I think it's great the game is popular again, but what I can't deal with is queuing from 6k+ (3+hrs) down to 1st position, only to be sent to the back of the queue!! Please fix this ****!!!!

• 
  Fellow Platypus (@Fellow_Platypus) reported 13 minutes ago

  @playnewworld Guys c’mon. The dialogue skipping still hasn’t been fixed. What ******** guys. Please fix this ****, I can’t listen to a conversation without skipping dialogue when I press the next button.

• 
  TheFITHOtaku (@TheFITHOtaku) reported 15 minutes ago

  @playnewworld and @amazongames, I believe I speak for every #NewWorld player when I say, ADD MORE SERVERS AND FIX THE QUEUES! US West is a constant 2k queue ALL DAY. Server Queues on US East are RIDICULOUS. Longest one I was in was 8k for US East Valhalla >_>;... @YaBoiWiilly BRO

• 
  Shield_PR_Gaming (@ShieldPR_real) reported 16 minutes ago

  @playnewworld you gotta fix your freakin game!!! Just tried to log in, the game put me in a waiting line, booted me out, forced me to another server and i lost my whole friends list and company! Tried to look for Hudsonland and was not on server list! So pissed right now!

• 
  Unknown (@ImaBeAfk) reported 24 minutes ago

  @playnewworld gota love the random crashes … yall think you would idk fix that problem… and it’s not just me 50 people in my company and we all will get random game freezes and crashes

• 
  MamutManiek(🇵🇱) (@JamJakubon) reported 24 minutes ago

  @BrynnBumfuzzle @playnewworld I had a huge problem with it until I put the jewels everywhere, after that I did it in the first approach after putting the jewels

• 
  xstitchx (@xstiitchx) reported 27 minutes ago

  @playnewworld there’s a issue at brimstone fort. Frames drop soooo low , my ps5 sounds a Boeing 747 taking off. Slim chance but can it be looked at xD

• 
  TheMightyBaloon (@TheMightyBaloon) reported 29 minutes ago

  @LSXYZ9 @playnewworld also the issue with the game have lost visibility isn't because no hype but because it was ******* mismanaged and buggy as ****

• 
  Enomao (@Enomao86) reported 31 minutes ago

  @NyceGamingYT @playnewworld We have to unsubscribe from any Amazon service we have contracted as a form of complaint. And in the reasons section, put closure "New World : Aeternum"

• 
  Adam Mackenzie (@ForceUk) reported 33 minutes ago

  come on @playnewworld please can you sort the servers only 1 taking character creation in EU and it has a que of 2400 no creation in the others and still queues. Please fix this

• 
  Jenn 🐙 🔜 TwitchCon SD🌴 (@jenntacles_) reported 37 minutes ago

  Devastated over this💔 From the player count & hype I really thought @playnewworld was back, my brain can't process this news My heart is broken for the NW team, they really did an amazing job on Nighthaven & didn't deserve this. Layoffs before the holidays are so diabolical

• 
  Olexander Kozynets (@Alex_Kozinets) reported 37 minutes ago

  @MMORPGcom @playnewworld There were many talented people, but still: The game engine was rubbish Overall game was a buggy mess that they couldn't fix The game had no vision of tge playing loop Decisions and changes lacked consistency and were constantly contradicting previous changes It was inevitable

• 
  Kireto (Diego) (@Kiireto) reported 37 minutes ago

  @playnewworld PLS PLS PLS Fix the Spanish dubbing in the new area; the NPCs don't say anything and none of them speak Spanish.😶😶

• 
  Doctor Destix (@doctordestix) reported 40 minutes ago

  @SometimesClutch @ShultsyPlays @playnewworld Not correct. Guild Wars 2 doesn’t have a sub and is still running. There are other games that function this way as well. The problem is that they botched the launch and damaged their image. Which I may add is the most important problem.

• 
  Aidan (@Y0urOn1yFreND) reported 42 minutes ago

  @S_Berry_82 @playnewworld All the content is great! It didnt launch half baked. The issue is that the content did not keep people playing after they finished it. Thats obviously very bad for an MMO

• 
  Hilal Bilal (@HilalBilal) reported 43 minutes ago

  @playnewworld even the Original Blade and Soul server still alive after decade running as a service @bladeandsoul

• 
  Ori Node (@Ori_Node) reported 44 minutes ago

  @playnewworld Trying to contact support about an ingame issue but frankly finding out HOW to contact support is impossible

• 
  imjustkentaro (@im_just_kentaro) reported 44 minutes ago

  Still at a loss for words over what #amazon did to #playnewworld. I thought maybe they would have shut it down years ago but to release this huge new update and make a solid effort to fix a lot of the issues with the game only to rugpull everyone is baffling.

• 
  Tebow (@MinEffortLive) reported 46 minutes ago

  @playnewworld >500 Twitch employees laid off >Amazon's first game has support ended Are they ready to admit they're in trouble yet?

• 
  Jack (@JACK85H_) reported 46 minutes ago

  @playnewworld the latest queues to login have made the game unplayable - I don't want to have to wait minimum 10 to 15 minutes just to start.

• 
  🍥 (@TinkyToast) reported 47 minutes ago

  @playnewworld Can you guys please fix the error when dyeing transmogs? It’s been weeks since I had this issue

• 
  Motcoeur (@Motcoeuriz) reported 49 minutes ago

  @playnewworld Fix pvp balanced didnt work . Boltcaster ignore all resistance ..

• 
  BagginsTV (@BagginsTV) reported 50 minutes ago

  @ShultsyPlays @playnewworld That's not honest, it's jaded. The engine the devs were forced the use was a mess of spaghetti code (which is what caused a significant number of the bugs and issues) and they had Amazon execs stifling every creative choice they wanted to make in the name of maximising profit. Many, many things were mishandled throughout this game's life, and there is a whole lot of things that could and should've been better, but I'll die on the hill that the core dev team - the creatives, vfx artists, etc and the developers, system/mechanics/combat designers etc, were not the issue.

• 
  Tannamarie Rousseau (@TannamarieR) reported 52 minutes ago

  @playnewworld Amazon realized you have to maintain a live service game and went "**** that".

• 
  Tame Token (@tametoken) reported 57 minutes ago

  @playnewworld More players would complete the raid if you fixed Gems not working in armor.

• 
  TacitSpider (@TacitSpider) reported 1 hour ago

  @playnewworld Seems to be the new trend now with "online service only" games. Remember that all of the money you spend on these games has a 100% guarantee that when the game inevitably DOES SHUT DOWN... you not only lose your time but ALL of the money you invested in the game. 🤑