New World status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Community Discussion

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New World Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Only one Question (@OnlyOneAnswer) reported 7 minutes ago

  @rozilol @playnewworld Server Problems!!!

• 
  𝙎𝙄𝙀𝙂𝙀 (@MorriSiege) reported 9 minutes ago from Thornton, England

  @playnewworld I can handle the fact that there are queues on the server and I think it's great the game is popular again, but what I can't deal with is queuing from 6k+ (3+hrs) down to 1st position, only to be sent to the back of the queue!! Please fix this ****!!!!

• 
  Shultsy 👾 (@ShultsyPlays) reported 10 minutes ago

  @SavvvoGames @JeffBezos @playnewworld This game made zero money in 5 years because of its development team. The game wasn't the issues, the leadership choices were.

• 
  Mask Loser (@bitking_crypto) reported 14 minutes ago

  @playnewworld Wow amazing potential terrible Dev team running Been the issue the whole time

• 
  Ziang (@Ziang85045937) reported 14 minutes ago

  @RealLucarioTV @NyceGamingYT @playnewworld Nah not every. FF14 is alive. Gw2 is alive. ESO is alive. Problem is...the game just had too many problems. I played it myself at launch and i bit my *** that my friends kept me over 2 hours so i couldn't refund on steam...it was just not that good...maybe it changed but...well

• 
  Roger Barreto (@rogerbarretto) reported 19 minutes ago

  @playnewworld Saddened. After many MMOs, this one really clicked and was very balanced. But 5k DAU won't cover the microtransactions model. Pity it can't sustain; I'd sub for stability. At least the COGS should suffice to keep the service online with some margin.

• 
  big research (@bigresearch99) reported 27 minutes ago

  Amazon is going to pay a long term price for shutting down New World @playnewworld - Not just one game, its a long term broken promise. You take money as people build up their accounts, then abandon them. Forget @playtlgame - People will quit/avoid that too. Forget future games.

• 
  Zaccaiah (@Zaccaiah) reported 29 minutes ago

  @playnewworld Get on the horn with Papa Bezos and work on giving all of us a refund. I'm sure that was the plan since you've removed the game for purchase and are completely shutting the servers down, right? Only right that you do so. Do the right thing, not the profitable one.

• 
  Steven The Heathen (@StevenHeathen) reported 31 minutes ago

  @RinoTheBouncer @playnewworld And I hope Amazon sells it to someone who can take it over. It had its issues, and there were things I really wanted to see change, but NW has flashes of greatness and there's no reason why this game should go down.

• 
  Shultsy 👾 (@ShultsyPlays) reported 35 minutes ago

  @BagginsTV @playnewworld What profit? The game made zero money in 5 years? I'd pull the plug too. This was the same dev team the entire life cycle. Same leadership except homeboy left. They had 5 years of free reign from Amazon and failed. That's a development problem that led to a corporate problem.

• 
  xstitchx (@xstiitchx) reported 37 minutes ago

  @playnewworld there’s a issue at brimstone fort. Frames drop soooo low , my ps5 sounds a Boeing 747 taking off. Slim chance but can it be looked at xD

• 
  Captain Killjoy (@earsinajar) reported 39 minutes ago

  @YaBoiWiilly @playnewworld We no lifed the game for weeks until it became clear they couldn't fix the unplayable lag in endgame. Never made sense to me that the World PvP was so good but then it's all decided in an INSTANCED zone that didn't work.

• 
  Enomao (@Enomao86) reported 40 minutes ago

  @playnewworld We have to unsubscribe from any Amazon service we have contracted as a form of complaint. And in the reasons section, put closure "New World : Aeternum"

• 
  Mindwipe (@SoloMindWipe) reported 43 minutes ago

  @playnewworld Absolutely insane. Sure the game had issues and you lost a lot of players with those dumb server queues and the initial bugs, but shutting it down after this very good expansion...stupid.

• 
  Doom CMYK (@Doom_CMYK) reported 44 minutes ago

  @playnewworld A lot of promise but the bugs, lag and hacking messed this game up.

• 
  Sean Berry (@S_Berry_82) reported 45 minutes ago

  @TweetsvanMaan @AscendanceLM @playnewworld I never blamed the devs, executives are absolutely the issue here.

• 
  GameorGrift (@GameorGrift) reported 46 minutes ago

  @_m00nrise @Pirat_Nation @playnewworld They could set it up to do dedicated servers though that are player run. They are just ******** and will never do that. New world would do GREAT as Community hosted content or even as a sub based service as long as it wasn't pay to win. Remove the entire dev team, swap to sub base system. and start rebuilding with a team that gives a ****.

• 
  Stephen Parker (@sparker888) reported 46 minutes ago

  @playnewworld My heartrune is broken 4eva 💔

• 
  Sawtoothgrin (@Sawtoothgr1n) reported 47 minutes ago

  @playnewworld Well this will fix the queue problems lol

• 
  Liliums (ᛚᛁᛚᛁᚢᛗᛊ) (@Elsdragon01) reported 47 minutes ago

  @playnewworld the game should remain online. without updates, patchs, fixes anything. maybe gm service's but from volunteers. under staff management. this is why the "stop killing games" started. new world IS a good game. just no one listened to feed back and did anything. (so it felt.)

• 
  Azur (@Azur_one1) reported 49 minutes ago

  @realdibuk @NyceGamingYT @playnewworld i mean the problem is right there in the main post, thats what, like, 20 players?

• 
  Andrewshark (@andrewshark91) reported 50 minutes ago

  @playnewworld What’s the point of live service games if they just keep shutting down..

• 
  Öner (@kaan9621) reported 52 minutes ago

  @StevenJSharif @amazongames @playnewworld Fix the bugs in your game first.

• 
  Olexander Kozynets (@Alex_Kozinets) reported 54 minutes ago

  @MMORPGcom @playnewworld There were many talented people, but still: The game engine was rubbish Overall game was a buggy mess that they couldn't fix The game had no vision of tge playing loop Decisions and changes lacked consistency and were constantly contradicting previous changes It was inevitable

• 
  Osiris.BCN (@OsirisBCN) reported 56 minutes ago

  @playnewworld I still remember when they wanted to sell the game and promised ten years of service...

• 
  lolJayMo2 (@lolJayMo2) reported 57 minutes ago

  @LSXYZ9 @playnewworld I’d say the problem was that SO MANY people saw it during release. It was dull on release and nobody came back. I begged my friends but they absolutely refused.

• 
  imjustkentaro (@im_just_kentaro) reported 59 minutes ago

  Still at a loss for words over what #amazon did to #playnewworld. I thought maybe they would have shut it down years ago but to release this huge new update and make a solid effort to fix a lot of the issues with the game only to rugpull everyone is baffling.

• 
  Mike (@MoneySnXpes) reported 1 hour ago

  @playnewworld Fix ur first encounter plz. I shouldn’t have to restart the raid every single time bc it bugs out

• 
  Aivovna (@aivovna) reported 1 hour ago

  @playnewworld Game was fun at launch (like most mmos), but a copypasted PvP game quickly flipped into a more PvE focused experience ended poorly Last time I logged in, the end game was: Lag from chest to chest in the desert and run the same 3 mythic+ lite dungeons over and over again Also p2w

• 
  🍥 (@TinkyToast) reported 1 hour ago

  @playnewworld Can you guys please fix the error when dyeing transmogs? It’s been weeks since I had this issue