New World status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Community Discussion

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New World Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Bereket Tesfay (@BereketTesfay) reported 9 minutes ago

  @npcsolananews @playnewworld Unfortunately.. it’s in that fine print terms of service that they don’t have to give you a damn thing. but they SHOULD! When Stadia ended Google refunded everyone for every game they bought, every month they were subscribed to the service, AND they even refunded hardware bought

• 
  lolJayMo2 (@lolJayMo2) reported 11 minutes ago

  @LSXYZ9 @playnewworld I’d say the problem was that SO MANY people saw it during release. It was dull on release and nobody came back. I begged my friends but they absolutely refused.

• 
  Motcoeur (@Motcoeuriz) reported 12 minutes ago

  @playnewworld Fix pvp balanced didnt work . Boltcaster ignore all resistance ..

• 
  R41D3NZ (@R41D3NZ) reported 12 minutes ago

  Hey @dev_katyk @playnewworld can you fix the afk kicking in arenas? I can’t even use shooters stance without being kicked for afk. It’s way too aggressive.

• 
  ᛏᚱᛁᛋᛏᚨᚾ 💍 (@tcubd) reported 13 minutes ago

  @Sensiblelogic06 @S_Berry_82 @playnewworld Again. Player retention was not an issue for the game to operate, as Amazon was fine operating the game with an average of 8-10k for 3-4 years. It's not like they were expected to have 1 MILLION players for 5 years.

• 
  Enomao (@Enomao86) reported 14 minutes ago

  @NyceGamingYT @playnewworld We have to unsubscribe from any Amazon service we have contracted as a form of complaint. And in the reasons section, put closure "New World : Aeternum"

• 
  QA das coisas (@Adakaris) reported 16 minutes ago

  @playnewworld It seems we're never going to have the perfect Action MMO RPG. Everyone that comes into the surface fails, one by one. It's a budget problem? Do you guys only hire non-rpg-players? The community always tells what needs to be done and no one is listening, wtf

• 
  Koen Hendriks (@koen_dev) reported 18 minutes ago

  @playnewworld could you add a grace period for users that crash after waiting an hour in the queue. Even if it is just for 5 minutes.

• 
  19.7.4 (@19_07_04) reported 19 minutes ago

  @DeathMetalV @towelthetank @playnewworld That truth,but what makes ppl really feeling sad about the announcement in last 3season they really fixed things and they added alot of cool things for both pve&pvp but their issues were always the first impression they gave to ppl they never will manage get back the player base

• 
  J (@Jesse__Kelley) reported 27 minutes ago

  @NWGameStatus @playnewworld Fix the ******* queue every time at 5 it’s goes past 1,000 & sit and wait for 45 min to get in to having your game crash when I fast travel & sit in queue again. Insane how you don’t realize it . Embarrassing!

• 
  SystemFader (@SystemFader) reported 28 minutes ago

  @playnewworld The massive issue with the game right now is NOT the content for once. FOR ONCE there is plenty of new repatable content WITHOUT daily/weekly cooldowns. However people are tying to gear right now, instead of choosing to participate in the new raid, or catacombs, or even gorgon. Instead they are AFK,AoE farming drops around the map. This has impacted me personally, because it's more difficult to even organize a gorgon (Valhalla), or find a 3rd for Catacombs. Also I believe many playes congregating in several places around the map is why my character animations are breaking when I'm playing. Solution: Create crafting resources for lockable perks on gear. I think it would be too strong to allow 2 locked perks, instead maybe 1. Reintroduce timeless shards, and golden/prismatic scarab. NOBODY is going to spend 9,000 gold on an armor matrix for a completely RNG roll. Instead they will just AFK. #MakeCraftingGreatAgain If people can reasonably roll gear, people won't feel the need to stand around for drops because the cost and RNG is too high for crafting. Also many people have the full armor ingredients sets and trophies for crafting and they aren't needed to roll 730? Why? Those pieces should be desirable and required for high end crafting. (Oppinon) THERE IS SO MUCH good and new content in the game for gearing and few are doing it. It makes me sad. Please consider what I have said. I have played your game from peak popularity to 6k pop. I have seen the good, the bad, the ugly, the dumb, experienced every version of the game and you are so close to new world being better than its ever been. Let us roll gear. Nerf world drops a bit. (Not always legendary would probably be enough)

• 
  Roger Barreto (@rogerbarretto) reported 33 minutes ago

  @playnewworld Saddened. After many MMOs, this one really clicked and was very balanced. But 5k DAU won't cover the microtransactions model. Pity it can't sustain; I'd sub for stability. At least the COGS should suffice to keep the service online with some margin.

• 
  Panciako (@AntyPanciak) reported 33 minutes ago

  @playnewworld Ok set game to f2p for rest of service

• 
  Bob1234x (@Bob1551x) reported 39 minutes ago

  @playnewworld I would love to play but there is always 1 hour waits to log in to my characters. you will lose me if you dont fix this crap

• 
  Steven The Heathen (@StevenHeathen) reported 39 minutes ago

  @RinoTheBouncer @playnewworld And I hope Amazon sells it to someone who can take it over. It had its issues, and there were things I really wanted to see change, but NW has flashes of greatness and there's no reason why this game should go down.

• 
  Motcoeur (@Motcoeuriz) reported 42 minutes ago

  @playnewworld @dev_katyk When fix boltcaster artifact ignore all résistance elemental ! And pvp balanced its didnt work too .

• 
  Yhanabow (@culturecomplain) reported 45 minutes ago

  @LSXYZ9 @playnewworld Was also one of if not the most buggy game ever released sadly. Absolutely riddled with game breaking issues for a long long long time. Dead on arrival. One of the rare instances where the lay offs are fair given their performance.

• 
  𝙎𝙄𝙀𝙂𝙀 (@MorriSiege) reported 45 minutes ago from Thornton, England

  @playnewworld I can handle the fact that there are queues on the server and I think it's great the game is popular again, but what I can't deal with is queuing from 6k+ (3+hrs) down to 1st position, only to be sent to the back of the queue!! Please fix this ****!!!!

• 
  Diakou (@diakou) reported 48 minutes ago

  @STTP_WILSON @LSXYZ9 @playnewworld skill issue, the actual broken part was the netcode being client authoritative

• 
  Doom CMYK (@Doom_CMYK) reported 51 minutes ago

  @playnewworld A lot of promise but the bugs, lag and hacking messed this game up.

• 
  Harry Palms (@desauce2) reported 51 minutes ago from Bermuda Dunes, California

  @playnewworld are the servers down? Strange things are going on for me and a buddy. Says no world activity,US West, El Dorado server.

• 
  akito (@akitoshaoku) reported 52 minutes ago

  @towelthetank @lDkayyl @playnewworld The "problem" is that you and others are going ham on "This shouldn't have happened, the game doesn't deserve this" but then you do nothing to help it beyond the petition equivalent of "I'm rooting for you!" Very disingenuous

• 
  Jackred90☕ (@jackred90) reported 52 minutes ago

  I am gutted, deeply sad and in a state of grief. It feels like after 1.7k hours like i've lost a friend. i met amazing people, forged friendships and had many laughter. I assume a live service game does not work anymore, Much like most MMOs. @playnewworld

• 
  Bongglemania | Ottertuber📿🦦 | VtuberEN (@Bongglemania) reported 54 minutes ago

  I think with the announcement of @playnewworld shutting down i'm in a place where im done sparing peoples feelings around it. New world had technical problems but in the end its community sentenced it to death. I played 1400 hours as a PvE

• 
  NRT (@OfficialMr_NRT) reported 54 minutes ago

  @dev_katyk @playnewworld There appears to be an issue with Easy Anti-Cheat issuing permanent bans without a clear reason. Multiple players have been affected, often receiving a ban message on the main menu after a long period of inactivity. Please Help!

• 
  Stephen Fuller (@_Anluan_) reported 54 minutes ago

  @playnewworld Pathetic. Even EQ still has live servers that dedicated players are able to still play on. We now know we can never trust any future products of Amazon Games or their cloud gaming service “Luna”

• 
  5kY1iN3 (@Skyline451) reported 58 minutes ago

  @icyveins There are major issues that need to be addressed from what I played in beta for @ChronoOdyssey to even come close to what @playnewworld has accomplished

• 
  NOPE (@NOPEMUR) reported 59 minutes ago

  @playnewworld Uncover 2+ hours in queue.... go fix it!

• 
  Nyseetem (@nyseetem) reported 59 minutes ago

  @DarkPancakes @TheFizzyMind @playnewworld Have you tried putting your friend in a bag full or rice ? He seems broken :') Ahah

• 
  Tannamarie Rousseau (@TannamarieR) reported 60 minutes ago

  @playnewworld Amazon realized you have to maintain a live service game and went "**** that".