New World status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Community Discussion

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New World Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Doom CMYK (@Doom_CMYK) reported 46 seconds ago

  @playnewworld A lot of promise but the bugs, lag and hacking messed this game up.

• 
  SapTheseCasters (@SapTheseCasters) reported 1 minute ago

  @playnewworld Take WoW for instance. The servers lag when there's a world boss in a zone, the customer support is literally chatgpt, the story was terrible or boring for years, so the endgame progression and collections are the only real reasons it's still going.

• 
  ᛏᚱᛁᛋᛏᚨᚾ 💍 (@tcubd) reported 2 minutes ago

  @S_Berry_82 @playnewworld You're not understanding that even if they had 10x more players, Amazon would have pulled it anyways. This is not a "game bad" problem.

• 
  Jack (@JACK85H_) reported 4 minutes ago

  @playnewworld the latest queues to login have made the game unplayable - I don't want to have to wait minimum 10 to 15 minutes just to start.

• 
  Rayleightt (@rayleightt) reported 10 minutes ago

  @playnewworld We spent real money on New World. Amazon released a major update just 1 month before shutting the game down. That’s not service ending that’s misleading players into spending more. This deserves refunds or compensation. #NewWorld #AmazonGame

• 
  BerserkFPS (@BerserkFPS) reported 10 minutes ago

  @NWGameStatus No fix for Jester not coming down after a reset/wipe. And you have to leave the raid and restart the instance, and you have to kill the beginning adds again. I'm not sure if you all know, but the fix you guys did was not working at all. Needs to be fixed! @playnewworld

• 
  TheFITHOtaku (@TheFITHOtaku) reported 11 minutes ago

  @playnewworld and @amazongames, I believe I speak for every #NewWorld player when I say, ADD MORE SERVERS AND FIX THE QUEUES! US West is a constant 2k queue ALL DAY. Server Queues on US East are RIDICULOUS. Longest one I was in was 8k for US East Valhalla >_>;... @YaBoiWiilly BRO

• 
  Tony Montana (@evanst812) reported 11 minutes ago

  @Kaelon @JoshStrifeHayes @playnewworld Inarguably the best PVP combat in an MMO. Problem is, MMO players generally don't enjoy PVP, and this game was originally made for PvP full loot type gameplay and shifted last minute to theme park. I put around 1k into the game during launch.

• 
  Shabazz (@shonc502) reported 11 minutes ago

  @NWGameStatus @playnewworld Fix server queues plz. Thx

• 
  TacitSpider (@TacitSpider) reported 12 minutes ago

  @playnewworld Seems to be the new trend now with "online service only" games. Remember that all of the money you spend on these games has a 100% guarantee that when the game inevitably DOES SHUT DOWN... you not only lose your time but ALL of the money you invested in the game. 🤑

• 
  Shield_PR_Gaming (@ShieldPR_real) reported 13 minutes ago

  @playnewworld you gotta fix your freakin game!!! Just tried to log in, the game put me in a waiting line, booted me out, forced me to another server and i lost my whole friends list and company! Tried to look for Hudsonland and was not on server list! So pissed right now!

• 
  Essa (@EssaEssa1210662) reported 15 minutes ago

  @playnewworld still there is lagging in the game

• 
  Jackred90☕ (@jackred90) reported 17 minutes ago

  I am gutted, deeply sad and in a state of grief. It feels like after 1.7k hours like i've lost a friend. i met amazing people, forged friendships and had many laughter. I assume a live service game does not work anymore, Much like most MMOs. @playnewworld

• 
  Harry Palms (@desauce2) reported 20 minutes ago from Bermuda Dunes, California

  @playnewworld are the servers down? Strange things are going on for me and a buddy. Says no world activity,US West, El Dorado server.

• 
  Michael (@Zargisan) reported 22 minutes ago

  @JeffBezos @playnewworld Then why are you shutting down such an amazing game? It has finally become what it was always meant to be. All of the issues have been fixed. The gameplay and combat are second to none. Then we get rug pulled. “Not financially feasible” is such a cop out.

• 
  Peter Crumblin (@PeterCrumblin) reported 22 minutes ago

  @NWGameStatus @playnewworld Please fix logging in queues,i like everyone else would like to play the game we bought without having to sit in que for a hour, then praying ot doesnt crash pitting us to the back of the que again

• 
  GameorGrift (@GameorGrift) reported 25 minutes ago

  @_m00nrise @Pirat_Nation @playnewworld They could set it up to do dedicated servers though that are player run. They are just ******** and will never do that. New world would do GREAT as Community hosted content or even as a sub based service as long as it wasn't pay to win. Remove the entire dev team, swap to sub base system. and start rebuilding with a team that gives a ****.

• 
  Kamil Wójcik (@kamonke22) reported 31 minutes ago

  @DidItMyWayYT @playnewworld bro discovered game as a service xD Should have read the terms of agreement before accepting.

• 
  Aidan (@Y0urOn1yFreND) reported 39 minutes ago

  @S_Berry_82 @playnewworld All the content is great! It didnt launch half baked. The issue is that the content did not keep people playing after they finished it. Thats obviously very bad for an MMO

• 
  Aivovna (@aivovna) reported 41 minutes ago

  @playnewworld Game was fun at launch (like most mmos), but a copypasted PvP game quickly flipped into a more PvE focused experience ended poorly Last time I logged in, the end game was: Lag from chest to chest in the desert and run the same 3 mythic+ lite dungeons over and over again Also p2w

• 
  Stephen Parker (@sparker888) reported 42 minutes ago

  @playnewworld My heartrune is broken 4eva 💔

• 
  FringedWig46 (@FringedWig46) reported 42 minutes ago

  @playnewworld Ngl this hurt me more then the cs2 crash 😭

• 
  Lemmonnnn (@Lemmonnnn13) reported 42 minutes ago

  @playnewworld Right after the release of nighthaven? I mean, what ******** are we to do with gold cursed coconuts? This is actually bullshit because I’ve put thousands of hours into this broken *** game and I’ve stayed by AGS’s side since release, only to be betrayed like, this. Wtf man

• 
  lolJayMo2 (@lolJayMo2) reported 43 minutes ago

  @LSXYZ9 @playnewworld I’d say the problem was that SO MANY people saw it during release. It was dull on release and nobody came back. I begged my friends but they absolutely refused.

• 
  TexasBoyRob (@Robert_Ed1982) reported 45 minutes ago

  Hey @playnewworld I’m having a lag detected and time out issue with the game. I’m not having issues with anything else on my PC. I’ve restarted the router (I’m on Fiber). I’m hard wired. Verified game files. Game is on a current gen SSD. Updates done. Please help.

• 
  Kib (@KiburenKibu) reported 48 minutes ago

  @mike_stang @playnewworld "We wanted to give you a chance to play this new weapon class despite its unfinished state, so some bugs and issues are to be expected." I know, reading comprehension is hard.

• 
  Wismic (@blairewismic) reported 49 minutes ago

  @playnewworld That's crazy. Especially considering there's quite literally over 2x the active, daily, and peak player-count for this game compared to ESO by Zenimax, without Amazon's infinite money glitch in the back pocket. Major misplay by Amazon.

• 
  Matheus “Cursed” Almeida (@TheusAlmeidaa) reported 52 minutes ago

  @playnewworld Fix the servers! 5k people on SA servers, i just cant play at night.

• 
  TheMightyBaloon (@TheMightyBaloon) reported 53 minutes ago

  @LSXYZ9 @playnewworld also the issue with the game have lost visibility isn't because no hype but because it was ******* mismanaged and buggy as ****

• 
  Roger Barreto (@rogerbarretto) reported 59 minutes ago

  @playnewworld Saddened. After many MMOs, this one really clicked and was very balanced. But 5k DAU won't cover the microtransactions model. Pity it can't sustain; I'd sub for stability. At least the COGS should suffice to keep the service online with some margin.