New World status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rio (@mseba2004) reported 51 seconds ago

  @amazongames @playnewworld this raffelbones bug closing extraction in catacombs is infuriating ******* fix it you actually have a good game mode

• 
  Propi (@Propii69) reported 1 minute ago

  @GrumpyPawsTV @zzzSkadi @playnewworld The first year wasn’t **** either, the game was buggy and had a lot of issues but they were pumping out solid content updates while fixing everything at a solid pace, main one being the brimstone patch

• 
  Denzel (@DenzelTwitch) reported 4 minutes ago

  @playnewworld You really should do atleast half the amount of $ refunded back. I bought this game once and refunded when you watered it down and changed design plans. Bought it again to see if you would fix it even bought it for someone else.

• 
  DarkBiCin (@DarkBiCin) reported 5 minutes ago

  @playnewworld needs to fix gear. its wild that every single gear piece you get from the Halloween event has Fire Harnessing basically meaning all the gear we get is useless for most players.

• 
  Only one Question (@OnlyOneAnswer) reported 6 minutes ago

  @playnewworld Server Problems!!!

• 
  Sykashii (@Sykashii) reported 7 minutes ago

  @playnewworld We need to fix heartrunes they are bugged and won’t drop nice job 🫡

• 
  xstitchx (@xstiitchx) reported 11 minutes ago

  @playnewworld there’s a issue at brimstone fort. Frames drop soooo low , my ps5 sounds a Boeing 747 taking off. Slim chance but can it be looked at xD

• 
  Jack (@JACK85H_) reported 12 minutes ago

  @playnewworld the latest queues to login have made the game unplayable - I don't want to have to wait minimum 10 to 15 minutes just to start.

• 
  imjustkentaro (@im_just_kentaro) reported 17 minutes ago

  Still at a loss for words over what #amazon did to #playnewworld. I thought maybe they would have shut it down years ago but to release this huge new update and make a solid effort to fix a lot of the issues with the game only to rugpull everyone is baffling.

• 
  Kib (@KiburenKibu) reported 18 minutes ago

  @mike_stang @playnewworld "We wanted to give you a chance to play this new weapon class despite its unfinished state, so some bugs and issues are to be expected." I know, reading comprehension is hard.

• 
  Mindwipe (@SoloMindWipe) reported 24 minutes ago

  @playnewworld Absolutely insane. Sure the game had issues and you lost a lot of players with those dumb server queues and the initial bugs, but shutting it down after this very good expansion...stupid.

• 
  Kireto (Diego) (@Kiireto) reported 25 minutes ago

  @playnewworld PLS PLS PLS Fix the Spanish dubbing in the new area; the NPCs don't say anything and none of them speak Spanish.😶😶

• 
  sixty7gt500 (@Rupinski) reported 27 minutes ago

  @playnewworld Minor Error found: Peacocks can't give eggs. Consider changing the birds name to Peafowl

• 
  Kqbleb (@kqbleb) reported 28 minutes ago

  @Cheyenesku @ShultsyPlays @playnewworld Lmao the game died like 2 years ago. Nothing to do with corporate when they didnt fix some very very important aspects of their game like m3s.

• 
  Neakoh ☘️ (@Neakohh) reported 30 minutes ago

  @SavvvoGames @JeffBezos @playnewworld This game had so much potential and it was left to die. Years of nothing and a -10k concurrent playerbase on steam isn’t a huge community in anyway…don’t see them giving in to try to fix a game on life support but maybe.

• 
  MMO_Bean (@rdj4014) reported 35 minutes ago

  @StanKnight0077 @Robovader123 @playnewworld I imagine those players weren’t actually loyal to the game only to trying go engagement farming when they were talking shite about the game. The game had its issues, but for me personally it was a perfect blend of everything I enjoy about an MMO and was really laid back. I’ve never been a min/maxed or hardcore PvP player though and I noticed most people that I saw complaining were hardcore PvP driven and the type to rush through content and then complain there wasn’t any.

• 
  akito (@akitoshaoku) reported 38 minutes ago

  @lDkayyl @towelthetank @playnewworld That's the problem that he doesn't want to acknowledge. He's virtue signaling to sign petitions and "show amazon we want New World" but then is on WoW streaming instead. This is the new Culturally trendy thing that gets eyes on him but not on the real issue.

• 
  Only one Question (@OnlyOneAnswer) reported 39 minutes ago

  @rozilol @playnewworld Server Problems!!!

• 
  Zaccaiah (@Zaccaiah) reported 42 minutes ago

  @playnewworld Get on the horn with Papa Bezos and work on giving all of us a refund. I'm sure that was the plan since you've removed the game for purchase and are completely shutting the servers down, right? Only right that you do so. Do the right thing, not the profitable one.

• 
  Osiris.BCN (@OsirisBCN) reported 43 minutes ago

  @playnewworld I still remember when they wanted to sell the game and promised ten years of service...

• 
  SapTheseCasters (@SapTheseCasters) reported 45 minutes ago

  @playnewworld Take WoW for instance. The servers lag when there's a world boss in a zone, the customer support is literally chatgpt, the story was terrible or boring for years, so the endgame progression and collections are the only real reasons it's still going.

• 
  Hilal Bilal (@HilalBilal) reported 46 minutes ago

  @playnewworld even the Original Blade and Soul server still alive after decade running as a service @bladeandsoul

• 
  💵Collect & Serve💵 (@_SleuthSlayer_) reported 48 minutes ago

  @playnewworld I enjoyed this game, but the issue was 1000 player servers at launch.

• 
  Bongglemania | Ottertuber📿🦦 | VtuberEN (@Bongglemania) reported 50 minutes ago

  I think with the announcement of @playnewworld shutting down i'm in a place where im done sparing peoples feelings around it. New world had technical problems but in the end its community sentenced it to death. I played 1400 hours as a PvE

• 
  Essa (@EssaEssa1210662) reported 51 minutes ago

  @playnewworld still there is lagging in the game

• 
  I Did It My Way (@DidItMyWayYT) reported 54 minutes ago

  @RenewedAurora @playnewworld It's not about the money, it's about sending a message. Either they give the community the ability to host their own servers or they give their money back, just accepting that companies can take **** off you whenever they run into financial trouble is insane.

• 
  Maor Dervis (@maordervis) reported 56 minutes ago

  @playnewworld Another live service bites the dust

• 
  Kqbleb (@kqbleb) reported 57 minutes ago

  @blessedpleasant @playnewworld amazon aint doing live service mmos again. The mmo genre is a money pit unless you monetize like koreans

• 
  Bereket Tesfay (@BereketTesfay) reported 59 minutes ago

  @npcsolananews @playnewworld Unfortunately.. it’s in that fine print terms of service that they don’t have to give you a damn thing. but they SHOULD! When Stadia ended Google refunded everyone for every game they bought, every month they were subscribed to the service, AND they even refunded hardware bought

• 
  Mike (@MoneySnXpes) reported 1 hour ago

  @playnewworld Fix ur first encounter plz. I shouldn’t have to restart the raid every single time bc it bugs out