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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (85%)
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Glitches (8%)
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Game Crash (8%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Niko
(@Naggih) reported
Was at 400 queue, got connection failed error and then back at 1900 queue. Great game @playnewworld
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Picks
(@FHPicks) reported
@playnewworld FIX YOUR SERVERS!!!!!!!
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Thomas Jensen
(@needamedic1) reported
Any info on these errors that keeps disconnection people who's trying to get into your game? @playnewworld
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Bruno
(@BEduador) reported
@playnewworld @Davel860 Alatyr has a rollback problem inside the Amrine Excavation dungeon making it impossible to do. I wish you could analyze what's going on!
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adymus
(@adymusTV) reported
@Kaelaris @playnewworld Know the feeling :( also i waited yesterday till i got 23 que from 150 .error and i had to start over . They reslly need to fix it
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Reckez
(@pkelleher152) reported
@playnewworld Jesus, can you fix your living servers please, 3 hours only to get to sub 20 in the air to then be kicked out of the air and start all over again. This game will die, not because it’s bad but because no one can play
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K.J. Rocka
(@W1ckedS1) reported
@playnewworld We are all ******* crushing it in the ******* queue you imbeciles, Amazon the #1 in servers, the richest company, fails to give their customers a working server for a stupid videogame with graphics from 2010. /applause - 2nd day queueing - error/dc- requeueing - error - requeue..
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ritesh raj
(@ritesh2raj) reported
@playnewworld @GetUnorthofox Maybe you should not sell your game to SEA players then. We are not buying the game to get such a poor service
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Mohammed Aljanabi
(@MoeAljanabi) reported
@playnewworld FIX THIS PLZ IM WAITING FOR PAST 24H
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Ari :)
(@Arinecka) reported
@KingQuinlan @playnewworld Yeah, I´m playing with friends and we have same problem all afternoon.
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Felipe Matozinho
(@Liipinho18) reported
@playnewworld the geral voip is working? if it is not working as intended can you guys tell us if it will take too much to fix that?
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Ares Crown
(@crown_ares) reported
@playnewworld I keep queuing for the Iroko EU Central server and I wait a long time for the queue position to lower then I get an error and get kicked from the queue and when I re-join I get placed 1000ish places above where I was before!!! Is there a problem with the servers???
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itsZdan
(@itsZdan) reported
low capacity servers are killing @playnewworld, nobody wants to watch a streamer be 1300 in queue, nobody wants to be 1300 in queue to be able to play with their friends nobody wants to go from 1300 in queue to 300 to then have an error message and go back to 1300 in queue, TWICE
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Slate
(@Slate09385579) reported
@playnewworld Fix the Queue I've been in Queue for 2 hours got to 540 in Q then got booted out w/ some dumb too many requests error and now I'm sitting at 1002..
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theescombiens
(@Josh1P) reported
@playnewworld Can we please get some feedback on the queues!!!!! adding new servers is not working Im ready for a refund twice I have waited for over 3 hours just to be kicked out of the queue
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Elly
(@ellyamanda) reported
@playnewworld Is there anything we can do about the error we get after being in the queue for a while?.. Imagine sitting in there for ages just to get an error and having to re-enter it.. error: internalservererrorexception
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Daniel Silva
(@Unfort0ld) reported
@playnewworld another 15 minutes wasted away because of the login server...
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Leeplay
(@ManLeePig) reported
@playnewworld Yesterday I sat 6 hours in que.. Today I que'ed 12 o'clock, now it's 4 and gotten the "connection lost" 7 times, and atm in 3000 que position.. Fix your servers.. This is launch, refund much?
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Vanicality
(@Vanicality_) reported
@playnewworld what is with these q times u gonna fix them soon?
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Phil
(@PhilsMinis) reported
@playnewworld come on guys get your **** together 2 hours in the login queue go from 1800 to 300. To get kicked and now and 2600 Hope you plan on compensating players for this mess
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Alfa Gama 🍁🎃
(@alfa_gamaa) reported
@playnewworld Playing your game is a literal privilege since it's fkin impossible to get in with the queue errors... Could only play at 7:30am what the actual ****, this is an Amazon game not an indie company.
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Zach Williams
(@ZachWil06036604) reported
@playnewworld waited in a 2 hour queue to get dced, same **** happened to a bunch of my friends. Fix the ******* game
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billy bob toothy
(@ToothyBob) reported
@WishYaLuckk @playnewworld Just find someone to play with that is cheating and get one that way. Ya know, since you seem to not have a problem with cheating.
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theescombiens
(@Josh1P) reported
@GameRant @playnewworld Free server transfer is not going to fix the problem
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CRAFT 🇸🇪🇸🇾
(@CR4FT_YT) reported
@playnewworld I keep getting lag dedicated. but my internet is so good
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TheSqueamishVampire
(@Squeamish_Vamp) reported
@playnewworld Any ETA for login patches? Not for long queue but for those who can't get in post queue. "ConnectedMsg" issues techs say are server side?
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Javi :)
(@javga2001) reported
@playnewworld Ive been trying to enter for 5hours, it failed like 4 times, giving me too many request error, resetting my queue at 5000 everytime.
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Nunzi
(@Mnunzi) reported
I just finished a 26 hour stream playing @playnewworld Honestly outside of people having issues with long queues this was the smoothest launch of any game I've ever played. Zero issues on the servers, never disconnected once over the entire time I streamed other than maintenance.
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🐺💙
(@Torrress19) reported
@playnewworld It make no sense be the 300th and after be the 2K just for "conexion error" come on do something well #NewWorldMMO
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Victoria-Mahala Hart
(@VictoriaMahala) reported
@playnewworld are you going to be at any time acknowledging the server status' across almost ALL servers? The DC's from logins when they're almost in sending them back to 3k? How about the fact that this problem has been persistent since there were LESS users on a closed beta?