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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Online Play (50%)
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Sign in (25%)
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Game Crash (25%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 La Broque |
Game Crash | |
 Seattle |
Sign in | |
 Ahnatal |
Online Play | |
 Bologna |
Online Play | |
 Rosario |
Online Play | |
 Bern |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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UberGuitarDude
(@milesroozen) reported
@hitstreak @playnewworld Yeah did that as soon as I hopped in. Haven't had ANY issues so far. My room's really hot today though, so maybe my PC just int'd.. Not sure
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CaliforniaFATS
(@CaliforniaFats) reported
@playnewworld Soo, that joke became a reality : ( OBS cam not working. Will try again tomorrow!
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Sav
(@SavPMA) reported
@playnewworld Hi! I’m in the US East region trying to join the world “Dis” and it’s low population but every time I try to join I get the error “Timed out while waiting for spawn point” and it is saddening because I want to play this game so badly. Part 2 in reply
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jake
(@jakezyg) reported
What happened to my @playnewworld server Moriai. No issues logging in all week. Just now 921 in queue.#NewWorldMMO
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Steven Kent
(@smkent77) reported
@playnewworld I've leveled up two characters that both have hours long queue times right now, i'm not starting another. I just won't play at all until this isn't an issue anymore
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Killaclutch420
(@fatz42088) reported
@playnewworld absolutely love the game guys and gals great job my only issue unless you auto run into a corner when u have to use the bathroom or maybe get a bite to eat u are stuck in queue for hours I have more hours in there then I do playing..
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Surf Sea
(@Sea5k) reported
yall fs fixed the qs man @playnewworld I 100% didnt wait over an hour in a med pop server and get a failed login screen :)
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SaltyDarc
(@SaltyDarc) reported
@bmellgren96 @playnewworld your not understanding the problem, i dont care to wait 2 hours, its when it gives me the error and i haveto go back into the long queue when its not fault of my own. you must be new too MMOs cause others have queue forgiveness unlike this one
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notwisegeek
(@notwisegeek) reported
@playnewworld @playnewworld Fix the issue if you DC around starting area that you get stuck in a „queuing for starting area“ queue which doesn’t move. I’m stuck almost 2 hours and have seen many with same issue never getting back in. I’m level 25 and well cannot play now …
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EmDubOG
(@EmdubOG) reported
@Bdubm8 @playnewworld Alakapori im getting straight in and out, no problems. So far of course.
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notwisegeek
(@notwisegeek) reported
@playnewworld @playnewworld Fix the issue if you DC around starting area that you get stuck in a „queuing for starting area“ queue which doesn’t move. I’m stuck almost 2 hours and have seen many with same issue never getting back in. I’m level 25 and well cannot play now …
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iDetro
(@iDetro) reported
@SaltyDarc @bmellgren96 @playnewworld They have already tweeted a fix for this issue
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suza✨M4A
(@suzalesca) reported
@TweckerTweets @playnewworld BF is on another lowish pop server and hasn't had this issue and we are on the same connection.
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Telonia
(@Caldakar) reported
@playnewworld I just spent 2.5 hrs in queue got to number 110 only to be booted from the queue which now shows over 2K FIX THE QUEUES !!! YOU ARE AWS !!!
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SaltyDarc
(@SaltyDarc) reported
@playnewworld @playnewworld these queue times are so dumb, literally sat here for 2 hours to get to number 13 and then it says log in failed and now im in the back of the line over 1000... what a shame you cant fix this 3 days in smh
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𝓩𝓱𝓪𝓷𝓮 𝓸𝓯 𝓽𝓱𝓮 𝓓𝓪𝓻𝓴𝓹𝓪𝔀
(@ZDarkpaw) reported
@playnewworld Try to log in a server game closes? Is this your que fix? Stop people from playing? Im pretty close to refunding 9hr que to play with my friend. We've had this planned for a year. Get bigger servers. 2k is too low. 4k would help a lot.
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Brandon Ortiz
(@bortiz328) reported
@playnewworld are there any known issues for the scrivener mission im lvl 20 and its not letting me do it
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Miss Pancakes
(@loesepoesss) reported
@playnewworld I mean at this point I just want my hard earned money back. And maybe in a few weeks or months I’ll buy it again but 40 euros for this is just too much… all I saw was 90% the queue time and don’t even get me started on the fps issues in the city untill I had to work again
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Nano
(@NanoDaMan) reported
@playnewworld Unreal... Waited 2hrs in que just to randomly crash at a portal to wait 1300 in que again. What a **** experience.
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.
(@goodboykola) reported
@playnewworld bugs of quest item appearing on monsters head even if u already completed it pls fix
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bmell
(@bmellgren96) reported
@SaltyDarc @playnewworld Must be new to games like this, that require more attention to servers. Splitgate you had to wait minimum two hours to play for two weeks. They will fix it. Play other games lol I put 10 hours into new world and I got my taste. Gonna wait until servers are fixed to play
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Jorge (Fresquito_TV en Twitch)
(@jorgito23_06) reported
@playnewworld The problem here is: All of our friends are playing in one server. The community agreed to play on a specific server. So no one wants to do the change and play alone. Increase the server population limit will solve the problem.
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C
(@C08403953) reported
@lvvive @playnewworld No. I have a life, this streamer I'm talking about has hit level 14 in an hour. I watched him. They don't play it for a long time. They played it for an hour. Level 14 in an hour screams LOTS OF STEAMER HELP. They didn't do anything solo. It's not a me problem. Thanks
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Pride
(@Pride1G) reported
@playnewworld spawn point error? like, come on.
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Jorge (Fresquito_TV en Twitch)
(@jorgito23_06) reported
@Claymore030 @JimmieSan_001 @playnewworld There is still the problem that people won't want to leave the server where his company and friends play
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Lancer
(@Lancer2133) reported
@playnewworld You bastards need to fix the ******* queue times in your game. Its ridiculous I need to wait 20+ minutes to join a server that I originally joined when the population was low. Knock off the bullshit
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notwisegeek
(@notwisegeek) reported
@playnewworld Fix the issue if you DC around starting area that you get stuck in a „queuing for starting area“ queue which doesn’t move. I’m stuck almost 2 hours and have seen many with same issue never getting back in. I’m level 25 and well cannot play now …
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J Dubzie
(@DubzieJ) reported
@MaGiCaLmAz @playnewworld I'm level 30. I dont want to make a new character. Once I realized my character was lost to Valhalla I made a new character on another sever with a less desirable name. A lot of people in my company are have the same problem. Lost their name to Valhalla.
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Suddenly Bananas
(@sudd3nlybananas) reported
@RoninSlay @playnewworld I had that error once when my net dropped out while i was logging in, just restarted the game abd it worked.
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bmell
(@bmellgren96) reported
@SaltyDarc @playnewworld Pick a better server, my main is on a server that the max wait is hour. Just thinking of ideas for you to play. The error codes I’ve seen you don’t push play after it happens or “okay” and you’ll be placed back where you were.