New World status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Community Discussion

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New World Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Peter Crumblin (@PeterCrumblin) reported 40 seconds ago

  @NWGameStatus @playnewworld Please fix logging in queues,i like everyone else would like to play the game we bought without having to sit in que for a hour, then praying ot doesnt crash pitting us to the back of the que again

• 
  Motcoeur (@Motcoeuriz) reported 46 seconds ago

  @playnewworld @dev_katyk When fix boltcaster artifact ignore all résistance elemental ! And pvp balanced its didnt work too .

• 
  Jake W. (@BitClownCrypto) reported 1 minute ago

  @playnewworld Avoid Amazon live service/MMO games at all cost.

• 
  Sawtoothgrin (@Sawtoothgr1n) reported 4 minutes ago

  @playnewworld fix these queues man. Not sitting in a 2 hour queue to maybe play for a little bit crash and get put back in a queue. El Dorado US West

• 
  Leon Kennedy (@CutterNW) reported 5 minutes ago

  @StevenJSharif @amazongames @playnewworld I hope your game helps fill the void this left in me. Fingers crossed for a smooth release ill be waiting to login when it's ready.

• 
  Jas (@jasnightmare1) reported 6 minutes ago

  @playnewworld When will you solve the queue problem on all servers, including SA?

• 
  Neakoh ☘️ (@Neakohh) reported 8 minutes ago

  @SavvvoGames @JeffBezos @playnewworld This game had so much potential and it was left to die. Years of nothing and a -10k concurrent playerbase on steam isn’t a huge community in anyway…don’t see them giving in to try to fix a game on life support but maybe.

• 
  R41D3NZ (@R41D3NZ) reported 14 minutes ago

  Hey @dev_katyk @playnewworld can you fix the afk kicking in arenas? I can’t even use shooters stance without being kicked for afk. It’s way too aggressive.

• 
  Noah🗝️ (@VexxPK) reported 16 minutes ago

  @rozilol @playnewworld Now is broken right now

• 
  Rodrigo Aces (@AcesRodrigo) reported 23 minutes ago

  @playnewworld im here just to see the car crash

• 
  Tame Token (@tametoken) reported 23 minutes ago

  @playnewworld More players would complete the raid if you fixed Gems not working in armor.

• 
  Kireto (Diego) (@Kiireto) reported 26 minutes ago

  @playnewworld PLS PLS PLS Fix the Spanish dubbing in the new area; the NPCs don't say anything and none of them speak Spanish.😶😶

• 
  Koen Hendriks (@koen_dev) reported 27 minutes ago

  @playnewworld could you add a grace period for users that crash after waiting an hour in the queue. Even if it is just for 5 minutes.

• 
  SapTheseCasters (@SapTheseCasters) reported 28 minutes ago

  @playnewworld Take WoW for instance. The servers lag when there's a world boss in a zone, the customer support is literally chatgpt, the story was terrible or boring for years, so the endgame progression and collections are the only real reasons it's still going.

• 
  ᛏᚱᛁᛋᛏᚨᚾ 💍 (@tcubd) reported 37 minutes ago

  @Sensiblelogic06 @S_Berry_82 @playnewworld Again. Player retention was not an issue for the game to operate, as Amazon was fine operating the game with an average of 8-10k for 3-4 years. It's not like they were expected to have 1 MILLION players for 5 years.

• 
  big research (@bigresearch99) reported 38 minutes ago

  Amazon is going to pay a long term price for shutting down New World @playnewworld - Not just one game, its a long term broken promise. You take money as people build up their accounts, then abandon them. Forget @playtlgame - People will quit/avoid that too. Forget future games.

• 
  GameorGrift (@GameorGrift) reported 38 minutes ago

  @_m00nrise @Pirat_Nation @playnewworld They could set it up to do dedicated servers though that are player run. They are just ******** and will never do that. New world would do GREAT as Community hosted content or even as a sub based service as long as it wasn't pay to win. Remove the entire dev team, swap to sub base system. and start rebuilding with a team that gives a ****.

• 
  Shield_PR_Gaming (@ShieldPR_real) reported 38 minutes ago

  @playnewworld you gotta fix your freakin game!!! Just tried to log in, the game put me in a waiting line, booted me out, forced me to another server and i lost my whole friends list and company! Tried to look for Hudsonland and was not on server list! So pissed right now!

• 
  Anemyre (@COGs_Anemyre) reported 44 minutes ago

  @bswagz88 @playnewworld This game still had a healthy player base. The issue comes down to Amazon owning it. They have no idea what they're doing in the gaming space and they're soulless, only looking at cost/benefit. Now that tech is cutting fat, it was inevitable the floundering game division would be cut

• 
  lolJayMo2 (@lolJayMo2) reported 45 minutes ago

  @LSXYZ9 @playnewworld I’d say the problem was that SO MANY people saw it during release. It was dull on release and nobody came back. I begged my friends but they absolutely refused.

• 
  FringedWig46 (@FringedWig46) reported 46 minutes ago

  @playnewworld Ngl this hurt me more then the cs2 crash 😭

• 
  Osiris.BCN (@OsirisBCN) reported 47 minutes ago

  @playnewworld I still remember when they wanted to sell the game and promised ten years of service...

• 
  akito (@akitoshaoku) reported 47 minutes ago

  @towelthetank @lDkayyl @playnewworld The "problem" is that you and others are going ham on "This shouldn't have happened, the game doesn't deserve this" but then you do nothing to help it beyond the petition equivalent of "I'm rooting for you!" Very disingenuous

• 
  Suspecttaken (@suspecttaken84) reported 50 minutes ago

  @playnewworld But why? This game had its issues but I still enjoyed it. Many people still play! Suits telling yall to end service because they can’t buy a 2nd yacht with it?

• 
  Ernest (@Ern3stVickers) reported 52 minutes ago

  @playnewworld Can u fix the unleashed event, Turkulon is still strutting around like we don't have a freezer full of him.

• 
  Stephen Fuller (@_Anluan_) reported 52 minutes ago

  @playnewworld Pathetic. Even EQ still has live servers that dedicated players are able to still play on. We now know we can never trust any future products of Amazon Games or their cloud gaming service “Luna”

• 
  RespawnX (@XRespawn1) reported 53 minutes ago

  @playnewworld For us aussies Under Australian Consumer Law (ACL), digital games must be of acceptable quality, fit for purpose, and match their description/promises (e.g., ongoing live-service MMO).If a shutdown makes it unfit/unplayable contrary to what was promised, it's a potential major failure → entitling refund/replacement (overrides "no refund" policies).

• 
  Bob1234x (@Bob1551x) reported 54 minutes ago

  @playnewworld I would love to play but there is always 1 hour waits to log in to my characters. you will lose me if you dont fix this crap

• 
  🍥 (@TinkyToast) reported 55 minutes ago

  @playnewworld Can you guys please fix the error when dyeing transmogs? It’s been weeks since I had this issue

• 
  Motcoeur (@Motcoeuriz) reported 58 minutes ago

  @playnewworld Fix pvp balanced didnt work . Boltcaster ignore all resistance ..