New World status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Community Discussion

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New World Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Vanir Entertainment🎮📽️🎧🏒⚔️🛡️ (@Volsunga1985) reported 37 seconds ago

  @playnewworld I want a full refund.. how dare you steal out money and shut the servers down next year. This has to be illegal on so many levels.

• 
  Zaccaiah (@Zaccaiah) reported 2 minutes ago

  @playnewworld Get on the horn with Papa Bezos and work on giving all of us a refund. I'm sure that was the plan since you've removed the game for purchase and are completely shutting the servers down, right? Only right that you do so. Do the right thing, not the profitable one.

• 
  Doom CMYK (@Doom_CMYK) reported 4 minutes ago

  @playnewworld A lot of promise but the bugs, lag and hacking messed this game up.

• 
  Fellow Platypus (@Fellow_Platypus) reported 5 minutes ago

  @playnewworld Guys c’mon. The dialogue skipping still hasn’t been fixed. What ******** guys. Please fix this ****, I can’t listen to a conversation without skipping dialogue when I press the next button.

• 
  Suspecttaken (@suspecttaken84) reported 8 minutes ago

  @playnewworld But why? This game had its issues but I still enjoyed it. Many people still play! Suits telling yall to end service because they can’t buy a 2nd yacht with it?

• 
  BerserkFPS (@BerserkFPS) reported 12 minutes ago

  @NWGameStatus No fix for Jester not coming down after a reset/wipe. And you have to leave the raid and restart the instance, and you have to kill the beginning adds again. I'm not sure if you all know, but the fix you guys did was not working at all. Needs to be fixed! @playnewworld

• 
  Bongglemania | Ottertuber📿🦦 | VtuberEN (@Bongglemania) reported 14 minutes ago

  I think with the announcement of @playnewworld shutting down i'm in a place where im done sparing peoples feelings around it. New world had technical problems but in the end its community sentenced it to death. I played 1400 hours as a PvE

• 
  Jenn 🐙 🔜 TwitchCon SD🌴 (@jenntacles_) reported 19 minutes ago

  Devastated over this💔 From the player count & hype I really thought @playnewworld was back, my brain can't process this news My heart is broken for the NW team, they really did an amazing job on Nighthaven & didn't deserve this. Layoffs before the holidays are so diabolical

• 
  Fora di Contexto 🗣️ (@ForaDiContexto) reported 19 minutes ago

  @playnewworld The game is unplayable right now. I've been playing since the new content was released, and in about two hours today I've crashed eight times without making any changes to my computer or game settings. FIX YOUR GAME!

• 
  Motcoeur (@Motcoeuriz) reported 21 minutes ago

  @playnewworld Fix pvp balanced didnt work . Boltcaster ignore all resistance ..

• 
  Sawtoothgrin (@Sawtoothgr1n) reported 23 minutes ago

  @playnewworld fix these queues man. Not sitting in a 2 hour queue to maybe play for a little bit crash and get put back in a queue. El Dorado US West

• 
  Brandon 🦅⭕️ (@bswagz88) reported 24 minutes ago

  @JexonHP @playnewworld It’s not about being cheap. It’s about transparency and consumer fairness. The devs clearly knew content development was winding down, that S10 was likely their last gasp, yet continued selling store items and DLC with no disclosure that the game was entering maintenance mode. That’s not equivalent to buying a movie ticket — it’s paying into a live service under the impression it’s ongoing. The ethics change dramatically when the service is knowingly winding down. Your argument hinges on false equivalence — comparing a complete, self-contained entertainment product (i.e., a movie or single-player game) with an ongoing live-service ecosystem that’s ending. A better analogy would be purchasing season tickets for your favorite sports team only to find out midway through the season that the team is dissolving the following season and during that next season the team won’t be playing any games — yet you can continue showing up to the stadium to purchase merch and food from the concession stands. There’s no perfect analogy for this sort of situation which is why GaaS are incredibly exploitative.

• 
  SystemFader (@SystemFader) reported 26 minutes ago

  @playnewworld The massive issue with the game right now is NOT the content for once. FOR ONCE there is plenty of new repatable content WITHOUT daily/weekly cooldowns. However people are tying to gear right now, instead of choosing to participate in the new raid, or catacombs, or even gorgon. Instead they are AFK,AoE farming drops around the map. This has impacted me personally, because it's more difficult to even organize a gorgon (Valhalla), or find a 3rd for Catacombs. Also I believe many playes congregating in several places around the map is why my character animations are breaking when I'm playing. Solution: Create crafting resources for lockable perks on gear. I think it would be too strong to allow 2 locked perks, instead maybe 1. Reintroduce timeless shards, and golden/prismatic scarab. NOBODY is going to spend 9,000 gold on an armor matrix for a completely RNG roll. Instead they will just AFK. #MakeCraftingGreatAgain If people can reasonably roll gear, people won't feel the need to stand around for drops because the cost and RNG is too high for crafting. Also many people have the full armor ingredients sets and trophies for crafting and they aren't needed to roll 730? Why? Those pieces should be desirable and required for high end crafting. (Oppinon) THERE IS SO MUCH good and new content in the game for gearing and few are doing it. It makes me sad. Please consider what I have said. I have played your game from peak popularity to 6k pop. I have seen the good, the bad, the ugly, the dumb, experienced every version of the game and you are so close to new world being better than its ever been. Let us roll gear. Nerf world drops a bit. (Not always legendary would probably be enough)

• 
  Sean Berry (@S_Berry_82) reported 29 minutes ago

  @TweetsvanMaan @AscendanceLM @playnewworld I never blamed the devs, executives are absolutely the issue here.

• 
  Gioˢᶠᶜ (@flappySFC) reported 30 minutes ago

  @playnewworld Fix QUEUES , do something

• 
  Motcoeur (@Motcoeuriz) reported 30 minutes ago

  @playnewworld @dev_katyk When fix boltcaster artifact ignore all résistance elemental ! And pvp balanced its didnt work too .

• 
  xstitchx (@xstiitchx) reported 34 minutes ago

  @playnewworld there’s a issue at brimstone fort. Frames drop soooo low , my ps5 sounds a Boeing 747 taking off. Slim chance but can it be looked at xD

• 
  Jas (@jasnightmare1) reported 36 minutes ago

  @playnewworld When will you solve the queue problem on all servers, including SA?

• 
  ProimagensJR 💿 (@ProimagensJ) reported 38 minutes ago

  @playnewworld It's so sad to see news like this. My heart is completely broken now.

• 
  KronoSol (@solariseTV) reported 39 minutes ago

  @towelthetank @playnewworld The last update is good, but let's be honest. It was still too little too late. People were doubting the profitability of the game since forever. Tons of bugs and issues went unfixed since launch and still are. The game always had potential but they never did reach it.

• 
  Enomao (@Enomao86) reported 39 minutes ago

  @playnewworld We have to unsubscribe from any Amazon service we have contracted as a form of complaint. And in the reasons section, put closure "New World : Aeternum"

• 
  Neakoh ☘️ (@Neakohh) reported 41 minutes ago

  @SavvvoGames @JeffBezos @playnewworld This game had so much potential and it was left to die. Years of nothing and a -10k concurrent playerbase on steam isn’t a huge community in anyway…don’t see them giving in to try to fix a game on life support but maybe.

• 
  QA das coisas (@Adakaris) reported 41 minutes ago

  @playnewworld It seems we're never going to have the perfect Action MMO RPG. Everyone that comes into the surface fails, one by one. It's a budget problem? Do you guys only hire non-rpg-players? The community always tells what needs to be done and no one is listening, wtf

• 
  Essa (@EssaEssa1210662) reported 42 minutes ago

  @playnewworld still there is lagging in the game

• 
  TheMightyBaloon (@TheMightyBaloon) reported 45 minutes ago

  @LSXYZ9 @playnewworld also the issue with the game have lost visibility isn't because no hype but because it was ******* mismanaged and buggy as ****

• 
  ᛏᚱᛁᛋᛏᚨᚾ 💍 (@tcubd) reported 51 minutes ago

  @Sensiblelogic06 @S_Berry_82 @playnewworld Again. Player retention was not an issue for the game to operate, as Amazon was fine operating the game with an average of 8-10k for 3-4 years. It's not like they were expected to have 1 MILLION players for 5 years.

• 
  Denzel (@DenzelTwitch) reported 52 minutes ago

  @playnewworld You really should do atleast half the amount of $ refunded back. I bought this game once and refunded when you watered it down and changed design plans. Bought it again to see if you would fix it even bought it for someone else.

• 
  Rickey Williams (@Sensiblelogic06) reported 52 minutes ago

  @tcubd @S_Berry_82 @playnewworld They were not fine, you are saying they are dine and I am confused why you are saying that, they were not happy with 8 to 10k players the fact you are saying that is the issue with your argument, mmorpgs will not do well with that low of a base especially new ones

• 
  MMO_Bean (@rdj4014) reported 55 minutes ago

  @StanKnight0077 @Robovader123 @playnewworld I imagine those players weren’t actually loyal to the game only to trying go engagement farming when they were talking shite about the game. The game had its issues, but for me personally it was a perfect blend of everything I enjoy about an MMO and was really laid back. I’ve never been a min/maxed or hardcore PvP player though and I noticed most people that I saw complaining were hardcore PvP driven and the type to rush through content and then complain there wasn’t any.

• 
  Mike (@MoneySnXpes) reported 57 minutes ago

  @playnewworld Fix ur first encounter plz. I shouldn’t have to restart the raid every single time bc it bugs out