New World status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Community Discussion

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New World Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Koen Hendriks (@koen_dev) reported 9 minutes ago

  @playnewworld could you add a grace period for users that crash after waiting an hour in the queue. Even if it is just for 5 minutes.

• 
  NO1 (@NO1Kn0wsss) reported 9 minutes ago

  @BagginsTV @ShultsyPlays @playnewworld bug issues isn't what he's referring to, its the lack of content for the past 2 years besides the last month of content, the game has had close to zero hits in terms of updates other than the revamped structures to zones.

• 
  big research (@bigresearch99) reported 10 minutes ago

  Amazon is going to pay a long term price for shutting down New World @playnewworld - Not just one game, its a long term broken promise. You take money as people build up their accounts, then abandon them. Forget @playtlgame - People will quit/avoid that too. Forget future games.

• 
  Öner (@kaan9621) reported 11 minutes ago

  @StevenJSharif @amazongames @playnewworld Fix the bugs in your game first.

• 
  Denzel (@DenzelTwitch) reported 12 minutes ago

  @playnewworld If you guys don't revamp this game and fix it you won't have anyone trusting Amazon games going forward every release you have had was a flop. No Mans Sky did the right thing. Learn from them or hire them to fix your games.

• 
  akito (@akitoshaoku) reported 13 minutes ago

  @towelthetank @lDkayyl @playnewworld The "problem" is that you and others are going ham on "This shouldn't have happened, the game doesn't deserve this" but then you do nothing to help it beyond the petition equivalent of "I'm rooting for you!" Very disingenuous

• 
  Mask Loser (@bitking_crypto) reported 14 minutes ago

  @playnewworld Wow amazing potential terrible Dev team running Been the issue the whole time

• 
  akito (@akitoshaoku) reported 18 minutes ago

  @lDkayyl @towelthetank @playnewworld That's the problem that he doesn't want to acknowledge. He's virtue signaling to sign petitions and "show amazon we want New World" but then is on WoW streaming instead. This is the new Culturally trendy thing that gets eyes on him but not on the real issue.

• 
  RespawnX (@XRespawn1) reported 19 minutes ago

  @playnewworld For us aussies Under Australian Consumer Law (ACL), digital games must be of acceptable quality, fit for purpose, and match their description/promises (e.g., ongoing live-service MMO).If a shutdown makes it unfit/unplayable contrary to what was promised, it's a potential major failure → entitling refund/replacement (overrides "no refund" policies).

• 
  ᛏᚱᛁᛋᛏᚨᚾ 💍 (@tcubd) reported 24 minutes ago

  @Sensiblelogic06 @S_Berry_82 @playnewworld Again. Player retention was not an issue for the game to operate, as Amazon was fine operating the game with an average of 8-10k for 3-4 years. It's not like they were expected to have 1 MILLION players for 5 years.

• 
  Based Millennial (@bsdmillennial) reported 25 minutes ago

  @playnewworld Fix your ******* servers…you are an embarrassment.

• 
  Jenn 🐙 🔜 TwitchCon SD🌴 (@jenntacles_) reported 27 minutes ago

  Devastated over this💔 From the player count & hype I really thought @playnewworld was back, my brain can't process this news My heart is broken for the NW team, they really did an amazing job on Nighthaven & didn't deserve this. Layoffs before the holidays are so diabolical

• 
  𝕏Demo (@EricFrandemo) reported 31 minutes ago

  @Aster1_ @itsaugmentedd Please do Elon. Buy @playnewworld too. Fix gaming, save the world.

• 
  Brandon 🦅⭕️ (@bswagz88) reported 33 minutes ago

  @JexonHP @playnewworld It’s not about being cheap. It’s about transparency and consumer fairness. The devs clearly knew content development was winding down, that S10 was likely their last gasp, yet continued selling store items and DLC with no disclosure that the game was entering maintenance mode. That’s not equivalent to buying a movie ticket — it’s paying into a live service under the impression it’s ongoing. The ethics change dramatically when the service is knowingly winding down. Your argument hinges on false equivalence — comparing a complete, self-contained entertainment product (i.e., a movie or single-player game) with an ongoing live-service ecosystem that’s ending. A better analogy would be purchasing season tickets for your favorite sports team only to find out midway through the season that the team is dissolving the following season and during that next season the team won’t be playing any games — yet you can continue showing up to the stadium to purchase merch and food from the concession stands. There’s no perfect analogy for this sort of situation which is why GaaS are incredibly exploitative.

• 
  Azrial (@AzrialNeph) reported 35 minutes ago

  @MangoxLocoAU @playnewworld It's a close range build but can be an issue against bow warlords haha.

• 
  BagginsTV (@BagginsTV) reported 35 minutes ago

  @ShultsyPlays @playnewworld That's not honest, it's jaded. The engine the devs were forced the use was a mess of spaghetti code (which is what caused a significant number of the bugs and issues) and they had Amazon execs stifling every creative choice they wanted to make in the name of maximising profit. Many, many things were mishandled throughout this game's life, and there is a whole lot of things that could and should've been better, but I'll die on the hill that the core dev team - the creatives, vfx artists, etc and the developers, system/mechanics/combat designers etc, were not the issue.

• 
  Panciako (@AntyPanciak) reported 37 minutes ago

  @playnewworld Ok set game to f2p for rest of service

• 
  Doctor Destix (@doctordestix) reported 37 minutes ago

  @SometimesClutch @ShultsyPlays @playnewworld Not correct. Guild Wars 2 doesn’t have a sub and is still running. There are other games that function this way as well. The problem is that they botched the launch and damaged their image. Which I may add is the most important problem.

• 
  Bereket Tesfay (@BereketTesfay) reported 41 minutes ago

  @npcsolananews @playnewworld Unfortunately.. it’s in that fine print terms of service that they don’t have to give you a damn thing. but they SHOULD! When Stadia ended Google refunded everyone for every game they bought, every month they were subscribed to the service, AND they even refunded hardware bought

• 
  Aivovna (@aivovna) reported 48 minutes ago

  @playnewworld Game was fun at launch (like most mmos), but a copypasted PvP game quickly flipped into a more PvE focused experience ended poorly Last time I logged in, the end game was: Lag from chest to chest in the desert and run the same 3 mythic+ lite dungeons over and over again Also p2w

• 
  💵Collect & Serve💵 (@_SleuthSlayer_) reported 48 minutes ago

  @playnewworld I enjoyed this game, but the issue was 1000 player servers at launch.

• 
  Adam Mackenzie (@ForceUk) reported 48 minutes ago

  come on @playnewworld please can you sort the servers only 1 taking character creation in EU and it has a que of 2400 no creation in the others and still queues. Please fix this

• 
  FringedWig46 (@FringedWig46) reported 52 minutes ago

  @playnewworld Ngl this hurt me more then the cs2 crash 😭

• 
  Frankie (@smartassfrank) reported 52 minutes ago

  @playnewworld Sad we won’t have the drop of 500 Umbral after the fix. Quickly joining Outpost Rush for next 2 days. ;)

• 
  Michael (@Zargisan) reported 54 minutes ago

  @JeffBezos @playnewworld Then why are you shutting down such an amazing game? It has finally become what it was always meant to be. All of the issues have been fixed. The gameplay and combat are second to none. Then we get rug pulled. “Not financially feasible” is such a cop out.

• 
  Karusso (@Karusso03) reported 54 minutes ago

  @playnewworld What happened to a 6 month notice before shutting servers down? Oh the player base dipped from 40k to 500 people, crazy how that happened.

• 
  Sawtoothgrin (@Sawtoothgr1n) reported 55 minutes ago

  @playnewworld fix these queues man. Not sitting in a 2 hour queue to maybe play for a little bit crash and get put back in a queue. El Dorado US West

• 
  Noblekrister (@noble168no2) reported 58 minutes ago

  @NWGameStatus @playnewworld Fix the issue that’s causing me to crash every time I fast travel!!

• 
  Yhanabow (@culturecomplain) reported 58 minutes ago

  @LSXYZ9 @playnewworld Was also one of if not the most buggy game ever released sadly. Absolutely riddled with game breaking issues for a long long long time. Dead on arrival. One of the rare instances where the lay offs are fair given their performance.

• 
  Propi (@Propii69) reported 1 hour ago

  @GrumpyPawsTV @zzzSkadi @playnewworld The first year wasn’t **** either, the game was buggy and had a lot of issues but they were pumping out solid content updates while fixing everything at a solid pace, main one being the brimstone patch