New World

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 10/18/2025 11:45

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Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Online Play (50%)

    Online Play (50%)

  2. Sign in (25%)

    Sign in (25%)

  3. Game Crash (25%)

    Game Crash (25%)

Live Outage Map

The most recent New World outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
FranceLa Broque Game Crash
United StatesSeattle Sign in
GermanyAhnatal Online Play
ItalyBologna Online Play
ArgentinaRosario Online Play
SwitzerlandBern Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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New World Issues Reports

Latest outage, problems and issue reports in social media:

  • milesroozen UberGuitarDude (@milesroozen) reported

    @hitstreak @playnewworld Yeah did that as soon as I hopped in. Haven't had ANY issues so far. My room's really hot today though, so maybe my PC just int'd.. Not sure

  • CaliforniaFats CaliforniaFATS (@CaliforniaFats) reported

    @playnewworld Soo, that joke became a reality : ( OBS cam not working. Will try again tomorrow!

  • SavPMA Sav (@SavPMA) reported

    @playnewworld Hi! I’m in the US East region trying to join the world “Dis” and it’s low population but every time I try to join I get the error “Timed out while waiting for spawn point” and it is saddening because I want to play this game so badly. Part 2 in reply

  • jakezyg jake (@jakezyg) reported

    What happened to my @playnewworld server Moriai. No issues logging in all week. Just now 921 in queue.#NewWorldMMO

  • smkent77 Steven Kent (@smkent77) reported

    @playnewworld I've leveled up two characters that both have hours long queue times right now, i'm not starting another. I just won't play at all until this isn't an issue anymore

  • fatz42088 Killaclutch420 (@fatz42088) reported

    @playnewworld absolutely love the game guys and gals great job my only issue unless you auto run into a corner when u have to use the bathroom or maybe get a bite to eat u are stuck in queue for hours I have more hours in there then I do playing..

  • Sea5k Surf Sea (@Sea5k) reported

    yall fs fixed the qs man @playnewworld I 100% didnt wait over an hour in a med pop server and get a failed login screen :)

  • SaltyDarc SaltyDarc (@SaltyDarc) reported

    @bmellgren96 @playnewworld your not understanding the problem, i dont care to wait 2 hours, its when it gives me the error and i haveto go back into the long queue when its not fault of my own. you must be new too MMOs cause others have queue forgiveness unlike this one

  • notwisegeek notwisegeek (@notwisegeek) reported

    @playnewworld @playnewworld Fix the issue if you DC around starting area that you get stuck in a „queuing for starting area“ queue which doesn’t move. I’m stuck almost 2 hours and have seen many with same issue never getting back in. I’m level 25 and well cannot play now …

  • EmdubOG EmDubOG (@EmdubOG) reported

    @Bdubm8 @playnewworld Alakapori im getting straight in and out, no problems. So far of course.

  • notwisegeek notwisegeek (@notwisegeek) reported

    @playnewworld @playnewworld Fix the issue if you DC around starting area that you get stuck in a „queuing for starting area“ queue which doesn’t move. I’m stuck almost 2 hours and have seen many with same issue never getting back in. I’m level 25 and well cannot play now …

  • iDetro iDetro (@iDetro) reported

    @SaltyDarc @bmellgren96 @playnewworld They have already tweeted a fix for this issue

  • suzalesca suza✨M4A (@suzalesca) reported

    @TweckerTweets @playnewworld BF is on another lowish pop server and hasn't had this issue and we are on the same connection.

  • Caldakar Telonia (@Caldakar) reported

    @playnewworld I just spent 2.5 hrs in queue got to number 110 only to be booted from the queue which now shows over 2K FIX THE QUEUES !!! YOU ARE AWS !!!

  • SaltyDarc SaltyDarc (@SaltyDarc) reported

    @playnewworld @playnewworld these queue times are so dumb, literally sat here for 2 hours to get to number 13 and then it says log in failed and now im in the back of the line over 1000... what a shame you cant fix this 3 days in smh

  • ZDarkpaw 𝓩𝓱𝓪𝓷𝓮 𝓸𝓯 𝓽𝓱𝓮 𝓓𝓪𝓻𝓴𝓹𝓪𝔀 (@ZDarkpaw) reported

    @playnewworld Try to log in a server game closes? Is this your que fix? Stop people from playing? Im pretty close to refunding 9hr que to play with my friend. We've had this planned for a year. Get bigger servers. 2k is too low. 4k would help a lot.

  • bortiz328 Brandon Ortiz (@bortiz328) reported

    @playnewworld are there any known issues for the scrivener mission im lvl 20 and its not letting me do it

  • loesepoesss Miss Pancakes (@loesepoesss) reported

    @playnewworld I mean at this point I just want my hard earned money back. And maybe in a few weeks or months I’ll buy it again but 40 euros for this is just too much… all I saw was 90% the queue time and don’t even get me started on the fps issues in the city untill I had to work again

  • NanoDaMan Nano (@NanoDaMan) reported

    @playnewworld Unreal... Waited 2hrs in que just to randomly crash at a portal to wait 1300 in que again. What a **** experience.

  • goodboykola . (@goodboykola) reported

    @playnewworld bugs of quest item appearing on monsters head even if u already completed it pls fix

  • bmellgren96 bmell (@bmellgren96) reported

    @SaltyDarc @playnewworld Must be new to games like this, that require more attention to servers. Splitgate you had to wait minimum two hours to play for two weeks. They will fix it. Play other games lol I put 10 hours into new world and I got my taste. Gonna wait until servers are fixed to play

  • jorgito23_06 Jorge (Fresquito_TV en Twitch) (@jorgito23_06) reported

    @playnewworld The problem here is: All of our friends are playing in one server. The community agreed to play on a specific server. So no one wants to do the change and play alone. Increase the server population limit will solve the problem.

  • C08403953 C (@C08403953) reported

    @lvvive @playnewworld No. I have a life, this streamer I'm talking about has hit level 14 in an hour. I watched him. They don't play it for a long time. They played it for an hour. Level 14 in an hour screams LOTS OF STEAMER HELP. They didn't do anything solo. It's not a me problem. Thanks

  • Pride1G Pride (@Pride1G) reported

    @playnewworld spawn point error? like, come on.

  • jorgito23_06 Jorge (Fresquito_TV en Twitch) (@jorgito23_06) reported

    @Claymore030 @JimmieSan_001 @playnewworld There is still the problem that people won't want to leave the server where his company and friends play

  • Lancer2133 Lancer (@Lancer2133) reported

    @playnewworld You bastards need to fix the ******* queue times in your game. Its ridiculous I need to wait 20+ minutes to join a server that I originally joined when the population was low. Knock off the bullshit

  • notwisegeek notwisegeek (@notwisegeek) reported

    @playnewworld Fix the issue if you DC around starting area that you get stuck in a „queuing for starting area“ queue which doesn’t move. I’m stuck almost 2 hours and have seen many with same issue never getting back in. I’m level 25 and well cannot play now …

  • DubzieJ J Dubzie (@DubzieJ) reported

    @MaGiCaLmAz @playnewworld I'm level 30. I dont want to make a new character. Once I realized my character was lost to Valhalla I made a new character on another sever with a less desirable name. A lot of people in my company are have the same problem. Lost their name to Valhalla.

  • sudd3nlybananas Suddenly Bananas (@sudd3nlybananas) reported

    @RoninSlay @playnewworld I had that error once when my net dropped out while i was logging in, just restarted the game abd it worked.

  • bmellgren96 bmell (@bmellgren96) reported

    @SaltyDarc @playnewworld Pick a better server, my main is on a server that the max wait is hour. Just thinking of ideas for you to play. The error codes I’ve seen you don’t push play after it happens or “okay” and you’ll be placed back where you were.