New World

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 01/17/2025 17:25

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Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Sign in (64%)

    Sign in (64%)

  2. Online Play (27%)

    Online Play (27%)

  3. Game Crash (9%)

    Game Crash (9%)

Live Outage Map

The most recent New World outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
TurkeyIstanbul Sign in
United StatesHillsboro Sign in
GermanyMünster Sign in
SlovakiaTrnava Game Crash
GermanyHeilbronn Sign in
GermanyGöttingen Online Play
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • sunbrodian Garrett Dunagan (@sunbrodian) reported

    Hey @playnewworld my character Sunbrodian on server Himavanta U.S. East has the connection error (timing out when try to spawn character). A fix coming soon????

  • MJB6967 MJB 6967 (@MJB6967) reported

    @JeffBezos @playnewworld Amazon's new hit, "Waiting to login simulator"

  • esrivs 🎃EsRivs👻 (@esrivs) reported

    @elimeretv @playnewworld yeah it seems to have resolved on its own but i dont know exactly what i did to fix it haha

  • EnmaKazato ElKoberec (@EnmaKazato) reported

    @playnewworld we need help on Emathia server the Amrine dungeon is broken and no one can enter.

  • TheRealGhoulish Ghoulish (@TheRealGhoulish) reported

    @playnewworld I was 49th in queue after 3 hours or so. All of a sudden, it said failed to login. Clicked play to get back in queue. I am now 1455th is queue. Feels bad...

  • Grolback Grolback (@Grolback) reported

    @LtBuzzLitebeer @playnewworld I gave up on Valgrind server, but when I signed up in another one, I was able to get in both night that I’ve played it, no issue 👍

  • Beardylocks92 Beardylocks (@Beardylocks92) reported

    @playnewworld please fix the corruption spawn rates / corrupted invasions on low/medium pop servers. Our territory is being invaded already and we have noone on our server high enough to even do the corrupted invasion

  • ODobchev Ognian Dobchev (@ODobchev) reported

    @playnewworld Can you tell me what error 25 is when I launch the game? It's annoying because I need a lot of time to patch it up for a while and then it happens again. Today I couldn't launch the game the whole day.

  • ApatheticAubrie xAubriex (@ApatheticAubrie) reported

    .@playnewworld if you're not going to fix your **** server cap let me transfer now. sitting in a 6 hour queue every time your game bugs out is the worst experience i've had in an mmo, and i use to play wow

  • ohitsmello Mello in love 🥰🤷🏻🏳️‍🌈 (@ohitsmello) reported

    @playnewworld just got kicked out of the queue on Tir Na Nog EU. No error message, just back to character select.

  • 98Harrington Mikey (@98Harrington) reported

    @playnewworld a good way to fix ques would be to allow the player to play on any server in the same world set with the same character

  • Zoe10937043 Zoe & Layla 😷 #FBR #FBPP🇪🇺 🌊 #Resist (@Zoe10937043) reported

    @playnewworld Day 4 queued for 6 hours to get back in to game played for 1 hour. got kicked and back in Q at 1313. You own the servers you could fix this. #Dissapointed

  • Chuhckie Chuhckie (@Chuhckie) reported

    Make crash prio a thing pls @playnewworld

  • TheSpaniard1876 TheSpaniard (@TheSpaniard1876) reported

    anyone else have the problem where Steam doesn't show you which friends are live in @playnewworld unless you pop out the friend list?

  • IPaMu71 🧀✨ Star Camembert ✨🧀 (@IPaMu71) reported

    Every body shitting on @playnewworld right now because of the huge queues ( which are a problem, yes ), but I got to say that everything else is going pretty smoothly. Server are stable, as well as client. Anyone remembers Wow launch ? Yeah.

  • Mrtyp11 Mrtyp1 (@Mrtyp11) reported

    @playnewworld Please help me I've got a weird glitch that makes it so I'm lying on the ground dead and cant do a thing please, fix this bug so that I can play the game.

  • jderoc Jimmyisabot (@jderoc) reported

    @ZzaManX_ @playnewworld @RuneScape was running stably with a couple dozen servers in 2001 even each at 2000 capacity and zero lag! That being said there's a little more server side but I definitely hoped we'd be further than this by 2021.

  • Beardylocks92 Beardylocks (@Beardylocks92) reported

    @playnewworld please fix the corruption spawn rates / corrupted invasions on low/medium pop servers. Our territory is being invaded already and we have noone on our server high enough to even do the corrupted invasion

  • crazymonkey202 James Wolff (@crazymonkey202) reported

    @JeffBezos @playnewworld How about you fix the queues before you go around claiming your game is a success. You only own the biggest server farm in the world. It's inexcusable that it was released in a state like this.

  • KowalskiThebird Kowalski (@KowalskiThebird) reported

    @playnewworld I'm noticing alot of server lag in Amrine boss fight, its saying I have 13ms ping but the damage reg and the animations are way off. I'm not sure if u are aware but I wanted to report it.

  • Beardylocks92 Beardylocks (@Beardylocks92) reported

    @playnewworld please fix the corruption spawn rates / corrupted invasions on low/medium pop servers. Our territory is being invaded already and we have noone on our server high enough to even do the corrupted invasion

  • Comedy_112 Comedy112 (@Comedy_112) reported

    @JeffBezos @playnewworld Fix the bugs that are still there after being reported during the betas please

  • Grapemonkey142 Grapemonkey (@Grapemonkey142) reported

    @playnewworld Fix so that you don't get in last place in queue when you disconnect from "LAG DETECTED" which happens way too often...

  • ohsnapitysnapz SnapZ (@ohsnapitysnapz) reported

    @ZzaManX_ @bucablut @playnewworld you clearly dsont know how networking is done in games lol they cant just let every one it would crash the servers or make them so laggin no one would enjoy it.

  • Beardylocks92 Beardylocks (@Beardylocks92) reported

    @playnewworld please fix the corruption spawn rates / corrupted invasions on low/medium pop servers. Our territory is being invaded already and we have noone on our server high enough to even do the corrupted invasion

  • Beardylocks92 Beardylocks (@Beardylocks92) reported

    @playnewworld please fix the corruption spawn rates / corrupted invasions on low/medium pop servers. Our territory is being invaded already and we have noone on our server high enough to even do the corrupted invasion

  • wikkidwavy KiD WaVY (@wikkidwavy) reported

    @playnewworld please fix the bug where people can’t load into wars. We had ~10 of our army stuck repeatedly teleporting into a town and were severely outnumbered because of it. Very discouraging for such an important in game event/mechanic

  • 1gorillatank Mirage (@1gorillatank) reported

    @AMZNGameStudios @playnewworld need UI refresh option would fix half the problems, and incentive to swap to lesser faction. 10% rep exp etc solid maps turning one color because everyone's one side.

  • NightOwlchemist NIGHT OWL CHEMIST BLM (@NightOwlchemist) reported

    @Krispyontwitch @playnewworld They added servers so if you have issues just switch to a diff one

  • _iamFreddyp iamFreddyp (@_iamFreddyp) reported

    @playnewworld Still having issues with these nodes disappearing...