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New World

New World status: server issues and outage reports

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Full Outage Map

New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

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Community Discussion

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New World Issues Reports

Latest outage, problems and issue reports in social media:

  • Volsunga1985
    Vanir Entertainment🎮📽️🎧🏒⚔️🛡️ (@Volsunga1985) reported

    @playnewworld I want a full refund.. how dare you steal out money and shut the servers down next year. This has to be illegal on so many levels.

  • OfficialMr_NRT
    NRT (@OfficialMr_NRT) reported

    @dev_katyk @playnewworld There appears to be an issue with Easy Anti-Cheat issuing permanent bans without a clear reason. Multiple players have been affected, often receiving a ban message on the main menu after a long period of inactivity. Please Help!

  • DenzelTwitch
    Denzel (@DenzelTwitch) reported

    @playnewworld If you guys don't revamp this game and fix it you won't have anyone trusting Amazon games going forward every release you have had was a flop. No Mans Sky did the right thing. Learn from them or hire them to fix your games.

  • _SleuthSlayer_
    💵Collect & Serve💵 (@_SleuthSlayer_) reported

    @playnewworld I enjoyed this game, but the issue was 1000 player servers at launch.

  • JACK85H_
    Jack (@JACK85H_) reported

    @playnewworld the latest queues to login have made the game unplayable - I don't want to have to wait minimum 10 to 15 minutes just to start.

  • ShultsyPlays
    Shultsy 👾 (@ShultsyPlays) reported

    @BagginsTV @playnewworld Can we be honest here now that it's over? This was the worst development team on an MMO ARPG I've ever seen. This dev team was garbage the entire time. From delayed updates, DLCs not working for hours after launch, focusing on PvP for an entire year, and 2 DLCs in 5 years.

  • tcubd
    ᛏᚱᛁᛋᛏᚨᚾ 💍 (@tcubd) reported

    @Sensiblelogic06 @S_Berry_82 @playnewworld 50k peak this month. If player numbers were a problem it would have been canceled when it was averaging 8k months over month 3 years ago. Stop defending corporate greed.

  • FemboyShuta
    Shute (@FemboyShuta) reported

    @DidItMyWayYT @playnewworld problem is no you didnt "buy the game" you bought a "license to play the game" and it would have said until services are taken down

  • Ern3stVickers
    Ernest (@Ern3stVickers) reported

    @playnewworld Can u fix the unleashed event, Turkulon is still strutting around like we don't have a freezer full of him.

  • bsdmillennial
    Based Millennial (@bsdmillennial) reported

    @playnewworld Fix your ******* servers…you are an embarrassment.

  • Kiireto
    Kireto (Diego) (@Kiireto) reported

    @playnewworld PLS PLS PLS Fix the Spanish dubbing in the new area; the NPCs don't say anything and none of them speak Spanish.😶😶

  • bswagz88
    Brandon 🦅⭕️ (@bswagz88) reported

    @JexonHP @playnewworld It’s not about being cheap. It’s about transparency and consumer fairness. The devs clearly knew content development was winding down, that S10 was likely their last gasp, yet continued selling store items and DLC with no disclosure that the game was entering maintenance mode. That’s not equivalent to buying a movie ticket — it’s paying into a live service under the impression it’s ongoing. The ethics change dramatically when the service is knowingly winding down. Your argument hinges on false equivalence — comparing a complete, self-contained entertainment product (i.e., a movie or single-player game) with an ongoing live-service ecosystem that’s ending. A better analogy would be purchasing season tickets for your favorite sports team only to find out midway through the season that the team is dissolving the following season and during that next season the team won’t be playing any games — yet you can continue showing up to the stadium to purchase merch and food from the concession stands. There’s no perfect analogy for this sort of situation which is why GaaS are incredibly exploitative.

  • fideosConTuc0__
    cogolloQuemado (@fideosConTuc0__) reported

    @playnewworld Will you release the base code and server configs so the community can run custom/private servers? It’d be the best move for players who kept buying currency when the game was empty and broken. It’s in your hands; if you can’t maintain it, the community can.

  • bigresearch99
    big research (@bigresearch99) reported

    Amazon is going to pay a long term price for shutting down New World @playnewworld - Not just one game, its a long term broken promise. You take money as people build up their accounts, then abandon them. Forget @playtlgame - People will quit/avoid that too. Forget future games.

  • FindTheRikku
    Rikku (@FindTheRikku) reported

    @4ngryBe4ver @playnewworld SG is Singapore. It'll be better for both Aus and Sea players. So ******* annoying to play this game with 150+ ms, meanwhile Aus doesnt have any problem with pings and its soo anoying to play pvp

  • OnlyOneAnswer
    Only one Question (@OnlyOneAnswer) reported

    @playnewworld Server Problems!!!

  • NO1Kn0wsss
    NO1 (@NO1Kn0wsss) reported

    @BagginsTV @ShultsyPlays @playnewworld bug issues isn't what he's referring to, its the lack of content for the past 2 years besides the last month of content, the game has had close to zero hits in terms of updates other than the revamped structures to zones.

  • CptShooter
    CptShooter (@CptShooter) reported

    @playnewworld The game had its moments. But the persistent failure to acknowledge the game's major systemic issues and the reluctance to fix them killed it. The constant creation and merging of servers instead of system overhauls was just one of the things that turned me off.

  • iSpencerEdwards
    Spencer (@iSpencerEdwards) reported

    @playnewworld I think the subscription model is the way forward for MMOs. The way this game was monetized was very fair to the consumer, but not sustainable in the eyes of money hungry amazon. Creating and maintaining a live service MMO is a money pit and new world wasn’t bring in the $$$.

  • DenzelTwitch
    Denzel (@DenzelTwitch) reported

    @playnewworld You really should do atleast half the amount of $ refunded back. I bought this game once and refunded when you watered it down and changed design plans. Bought it again to see if you would fix it even bought it for someone else.

  • DidItMyWayYT
    I Did It My Way (@DidItMyWayYT) reported

    @RenewedAurora @playnewworld It's not about the money, it's about sending a message. Either they give the community the ability to host their own servers or they give their money back, just accepting that companies can take **** off you whenever they run into financial trouble is insane.

  • ForaDiContexto
    Fora di Contexto 🗣️ (@ForaDiContexto) reported

    @playnewworld The game is unplayable right now. I've been playing since the new content was released, and in about two hours today I've crashed eight times without making any changes to my computer or game settings. FIX YOUR GAME!

  • AdiGreen01
    AdyGreen (@AdiGreen01) reported

    @playnewworld im gonna quit your game again. you know why? because it's been days and you are not addressing the queue issue.. same **** all over again. bye

  • Rupinski
    sixty7gt500 (@Rupinski) reported

    @playnewworld Minor Error found: Peacocks can't give eggs. Consider changing the birds name to Peafowl

  • 0603_luke
    Dermi (@0603_luke) reported

    @Haoshoku @LSXYZ9 @playnewworld But release was *** in any way. 1 year after the release they started to fix everything and the game was awesome. But no Promo, Not even for the add-on

  • akitoshaoku
    akito (@akitoshaoku) reported

    @lDkayyl @towelthetank @playnewworld That's the problem that he doesn't want to acknowledge. He's virtue signaling to sign petitions and "show amazon we want New World" but then is on WoW streaming instead. This is the new Culturally trendy thing that gets eyes on him but not on the real issue.

  • jenntacles_
    Jenn 🐙 🔜 TwitchCon SD🌴 (@jenntacles_) reported

    Devastated over this💔 From the player count & hype I really thought @playnewworld was back, my brain can't process this news My heart is broken for the NW team, they really did an amazing job on Nighthaven & didn't deserve this. Layoffs before the holidays are so diabolical

  • tcubd
    ᛏᚱᛁᛋᛏᚨᚾ 💍 (@tcubd) reported

    @S_Berry_82 @playnewworld You're not understanding that even if they had 10x more players, Amazon would have pulled it anyways. This is not a "game bad" problem.

  • FringedWig46
    FringedWig46 (@FringedWig46) reported

    @playnewworld Ngl this hurt me more then the cs2 crash 😭

  • Enomao86
    Enomao (@Enomao86) reported

    @SavvvoGames @JeffBezos @playnewworld We have to unsubscribe from any Amazon service we have contracted as a form of complaint. And in the reasons section, put closure "New World : Aeternum"