New World status: server issues and outage reports
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Full Outage Map
New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Problems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
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Community Discussion
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New World Issues Reports
Latest outage, problems and issue reports in social media:
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WhitePhosphor 🇺🇸 (@MTNJaeger) reported@playnewworld @amazon never using your service again and sure as hell won’t be touching an AGS game moving forward. Shady business practice with this choice. You guys really suck!
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19.7.4 (@19_07_04) reported@DeathMetalV @towelthetank @playnewworld That truth,but what makes ppl really feeling sad about the announcement in last 3season they really fixed things and they added alot of cool things for both pve&pvp but their issues were always the first impression they gave to ppl they never will manage get back the player base
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Sawtoothgrin (@Sawtoothgr1n) reported@playnewworld Well this will fix the queue problems lol
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ZWOGs (@ZWOGsOfficial) reported@playnewworld Sell it to someone who can actually fix it. Because this game was incredible at launch and it only got worse for no reason. Give it to someone who can do the job. This is such a shame to see.
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SapTheseCasters (@SapTheseCasters) reported@playnewworld Take WoW for instance. The servers lag when there's a world boss in a zone, the customer support is literally chatgpt, the story was terrible or boring for years, so the endgame progression and collections are the only real reasons it's still going.
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Fellow Platypus (@Fellow_Platypus) reported@playnewworld Guys c’mon. The dialogue skipping still hasn’t been fixed. What ******** guys. Please fix this ****, I can’t listen to a conversation without skipping dialogue when I press the next button.
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Hilal Bilal (@HilalBilal) reported@playnewworld even the Original Blade and Soul server still alive after decade running as a service @bladeandsoul
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R41D3NZ (@R41D3NZ) reportedHey @dev_katyk @playnewworld can you fix the afk kicking in arenas? I can’t even use shooters stance without being kicked for afk. It’s way too aggressive.
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Leon Kennedy (@CutterNW) reported@StevenJSharif @amazongames @playnewworld I hope your game helps fill the void this left in me. Fingers crossed for a smooth release ill be waiting to login when it's ready.
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Motcoeur (@Motcoeuriz) reported@playnewworld Fix pvp balanced didnt work . Boltcaster ignore all resistance ..
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Doctor Destix (@doctordestix) reported@SometimesClutch @ShultsyPlays @playnewworld Not correct. Guild Wars 2 doesn’t have a sub and is still running. There are other games that function this way as well. The problem is that they botched the launch and damaged their image. Which I may add is the most important problem.
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Spam (@Spamsum) reported@LSXYZ9 @playnewworld combat and social elements were great (but lots of drama) but honestly it was clear that the devs didn't play their own game. many systems didnt work, things would break patch to patch and then be left broken for months at a time. VERY frustrating for the playerbase
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TheMightyBaloon (@TheMightyBaloon) reported@LSXYZ9 @playnewworld also the issue with the game have lost visibility isn't because no hype but because it was ******* mismanaged and buggy as ****
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KronoSol (@solariseTV) reported@towelthetank @playnewworld The last update is good, but let's be honest. It was still too little too late. People were doubting the profitability of the game since forever. Tons of bugs and issues went unfixed since launch and still are. The game always had potential but they never did reach it.
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Ori Node (@Ori_Node) reported@playnewworld Trying to contact support about an ingame issue but frankly finding out HOW to contact support is impossible
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Diakou (@diakou) reported@STTP_WILSON @LSXYZ9 @playnewworld skill issue, the actual broken part was the netcode being client authoritative
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cogolloQuemado (@fideosConTuc0__) reported@playnewworld Will you release the base code and server configs so the community can host custom and private servers? It would be at least the best move for players who stuck around and kept buying in-game currency even when the game was empty and broken.
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Tommy (@Iasuu_) reported@playnewworld Yall gotta increase server cap... a lot of people cant remote login from work. US West has 1 server...
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Stephen Fuller (@_Anluan_) reported@playnewworld Pathetic. Even EQ still has live servers that dedicated players are able to still play on. We now know we can never trust any future products of Amazon Games or their cloud gaming service “Luna”
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YomamaCookGoodFood (@GoodYomama) reported@g0urra @npcsolananews @playnewworld Ive tried 3 times, only have 7 hours, i understand the 2 hour refund thing for steam but I had ever intention on playing the game more in till they announced the sudden halt in the game development and shutting the servers down in 2026
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Stephen Parker (@sparker888) reported@playnewworld My heartrune is broken 4eva 💔
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Jas (@jasnightmare1) reported@playnewworld When will you solve the queue problem on all servers, including SA?
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Bongglemania | Ottertuber📿🦦 | VtuberEN (@Bongglemania) reportedI think with the announcement of @playnewworld shutting down i'm in a place where im done sparing peoples feelings around it. New world had technical problems but in the end its community sentenced it to death. I played 1400 hours as a PvE
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𝙎𝙄𝙀𝙂𝙀 (@MorriSiege) reported from Thornton, England@playnewworld I can handle the fact that there are queues on the server and I think it's great the game is popular again, but what I can't deal with is queuing from 6k+ (3+hrs) down to 1st position, only to be sent to the back of the queue!! Please fix this ****!!!!
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𝕏Demo (@EricFrandemo) reported@Aster1_ @itsaugmentedd Please do Elon. Buy @playnewworld too. Fix gaming, save the world.
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Fora di Contexto 🗣️ (@ForaDiContexto) reported@playnewworld The game is unplayable right now. I've been playing since the new content was released, and in about two hours today I've crashed eight times without making any changes to my computer or game settings. FIX YOUR GAME!
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Roger Barreto (@rogerbarretto) reported@playnewworld Saddened. After many MMOs, this one really clicked and was very balanced. But 5k DAU won't cover the microtransactions model. Pity it can't sustain; I'd sub for stability. At least the COGS should suffice to keep the service online with some margin.
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Hoff (@hoffapproved) reported@towelthetank @summit1g @playnewworld Dude. If people love the game. They need to spend money on it. Plain and simple. This is a live service product with a cash shop. Be real.
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Liliums (ᛚᛁᛚᛁᚢᛗᛊ) (@Elsdragon01) reported@playnewworld the game should remain online. without updates, patchs, fixes anything. maybe gm service's but from volunteers. under staff management. this is why the "stop killing games" started. new world IS a good game. just no one listened to feed back and did anything. (so it felt.)
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Motcoeur (@Motcoeuriz) reported@playnewworld @dev_katyk When fix boltcaster artifact ignore all résistance elemental ! And pvp balanced its didnt work too .