New World status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by New World users through our website.

• Sign in (100%)

Community Discussion

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New World Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ernest (@Ern3stVickers) reported 5 minutes ago

  @playnewworld Can u fix the unleashed event, Turkulon is still strutting around like we don't have a freezer full of him.

• 
  Only one Question (@OnlyOneAnswer) reported 6 minutes ago

  @rozilol @playnewworld Server Problems!!!

• 
  ᛏᚱᛁᛋᛏᚨᚾ 💍 (@tcubd) reported 7 minutes ago

  @Sensiblelogic06 @S_Berry_82 @playnewworld Again. Player retention was not an issue for the game to operate, as Amazon was fine operating the game with an average of 8-10k for 3-4 years. It's not like they were expected to have 1 MILLION players for 5 years.

• 
  DarkBiCin (@DarkBiCin) reported 9 minutes ago

  @playnewworld needs to fix gear. its wild that every single gear piece you get from the Halloween event has Fire Harnessing basically meaning all the gear we get is useless for most players.

• 
  Karusso (@Karusso03) reported 12 minutes ago

  @playnewworld What happened to a 6 month notice before shutting servers down? Oh the player base dipped from 40k to 500 people, crazy how that happened.

• 
  popojo07 🎖️ MILITARY 🎖️ (@JohnPopovich22) reported 14 minutes ago

  @SavvvoGames @JeffBezos @playnewworld Problem is Bezos is not even there anymore - he has been slowly selling off his stock. Some DEV company just needs to see if they can buy New World. I figured this was coming once they decided to rebrand Prime Gaming and I am afraid more changes will be coming, soon.

• 
  Tony Montana (@evanst812) reported 20 minutes ago

  @Kaelon @JoshStrifeHayes @playnewworld Inarguably the best PVP combat in an MMO. Problem is, MMO players generally don't enjoy PVP, and this game was originally made for PvP full loot type gameplay and shifted last minute to theme park. I put around 1k into the game during launch.

• 
  Dermi (@0603_luke) reported 21 minutes ago

  @Haoshoku @LSXYZ9 @playnewworld But release was *** in any way. 1 year after the release they started to fix everything and the game was awesome. But no Promo, Not even for the add-on

• 
  Tame Token (@tametoken) reported 23 minutes ago

  @playnewworld More players would complete the raid if you fixed Gems not working in armor.

• 
  Öner (@kaan9621) reported 26 minutes ago

  @StevenJSharif @amazongames @playnewworld Fix the bugs in your game first.

• 
  Ziang (@Ziang85045937) reported 28 minutes ago

  @RealLucarioTV @NyceGamingYT @playnewworld Nah not every. FF14 is alive. Gw2 is alive. ESO is alive. Problem is...the game just had too many problems. I played it myself at launch and i bit my *** that my friends kept me over 2 hours so i couldn't refund on steam...it was just not that good...maybe it changed but...well

• 
  Tebow (@MinEffortLive) reported 30 minutes ago

  @playnewworld >500 Twitch employees laid off >Amazon's first game has support ended Are they ready to admit they're in trouble yet?

• 
  LordoftheCritics (@LordoftheCritic) reported 32 minutes ago

  @playnewworld Anti consumer move. It should have left behind an offline mode. Time to sue all these live service companies

• 
  Goo (@Goo_Gurt_) reported 35 minutes ago

  @GrumpyPawsTV @playnewworld If they release private servers, I'll fix the game.

• 
  AD (@AD1396AD) reported 36 minutes ago

  @vobic13 @playnewworld Clearly it was already in the works, and almost finished anyway. What's your problem with the devs wanting to honor the customers one last time, despite being laid off? Stop with the clown logic.

• 
  David Fedor (@DavidFedor6) reported 37 minutes ago

  @playnewworld So basically they are shutting the servers down at the end of 2026 but still allowing people to make in game purchases of their "premium" currency. Unreal.

• 
  Rio (@mseba2004) reported 38 minutes ago

  @amazongames @playnewworld this raffelbones bug closing extraction in catacombs is infuriating ******* fix it you actually have a good game mode

• 
  Enomao (@Enomao86) reported 41 minutes ago

  @SavvvoGames @JeffBezos @playnewworld We have to unsubscribe from any Amazon service we have contracted as a form of complaint. And in the reasons section, put closure "New World : Aeternum"

• 
  Maor Dervis (@maordervis) reported 42 minutes ago

  @playnewworld Another live service bites the dust

• 
  Rikku (@FindTheRikku) reported 43 minutes ago

  @4ngryBe4ver @playnewworld SG is Singapore. It'll be better for both Aus and Sea players. So ******* annoying to play this game with 150+ ms, meanwhile Aus doesnt have any problem with pings and its soo anoying to play pvp

• 
  Fellow Platypus (@Fellow_Platypus) reported 44 minutes ago

  @playnewworld Guys c’mon. The dialogue skipping still hasn’t been fixed. What ******** guys. Please fix this ****, I can’t listen to a conversation without skipping dialogue when I press the next button.

• 
  Diakou (@diakou) reported 47 minutes ago

  @STTP_WILSON @LSXYZ9 @playnewworld skill issue, the actual broken part was the netcode being client authoritative

• 
  TexasBoyRob (@Robert_Ed1982) reported 47 minutes ago

  Hey @playnewworld I’m having a lag detected and time out issue with the game. I’m not having issues with anything else on my PC. I’ve restarted the router (I’m on Fiber). I’m hard wired. Verified game files. Game is on a current gen SSD. Updates done. Please help.

• 
  lolJayMo2 (@lolJayMo2) reported 50 minutes ago

  @LSXYZ9 @playnewworld I’d say the problem was that SO MANY people saw it during release. It was dull on release and nobody came back. I begged my friends but they absolutely refused.

• 
  🍥 (@TinkyToast) reported 55 minutes ago

  @playnewworld Can you guys please fix the error when dyeing transmogs? It’s been weeks since I had this issue

• 
  Harry Palms (@desauce2) reported 55 minutes ago from Bermuda Dunes, California

  @playnewworld are the servers down? Strange things are going on for me and a buddy. Says no world activity,US West, El Dorado server.

• 
  Only one Question (@OnlyOneAnswer) reported 59 minutes ago

  @playnewworld Server Problems!!!

• 
  Jackred90☕ (@jackred90) reported 60 minutes ago

  I am gutted, deeply sad and in a state of grief. It feels like after 1.7k hours like i've lost a friend. i met amazing people, forged friendships and had many laughter. I assume a live service game does not work anymore, Much like most MMOs. @playnewworld

• 
  Shield_PR_Gaming (@ShieldPR_real) reported 1 hour ago

  @playnewworld you gotta fix your freakin game!!! Just tried to log in, the game put me in a waiting line, booted me out, forced me to another server and i lost my whole friends list and company! Tried to look for Hudsonland and was not on server list! So pissed right now!

• 
  Spam (@Spamsum) reported 1 hour ago

  @LSXYZ9 @playnewworld combat and social elements were great (but lots of drama) but honestly it was clear that the devs didn't play their own game. many systems didnt work, things would break patch to patch and then be left broken for months at a time. VERY frustrating for the playerbase