New World status: server issues and outage reports
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Full Outage Map
New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Problems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
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Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Community Discussion
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New World Issues Reports
Latest outage, problems and issue reports in social media:
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Only one Question (@OnlyOneAnswer) reported@rozilol @playnewworld Server Problems!!!
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LordoftheCritics (@LordoftheCritic) reported@playnewworld Anti consumer move. It should have left behind an offline mode. Time to sue all these live service companies
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Koen Hendriks (@koen_dev) reported@playnewworld could you add a grace period for users that crash after waiting an hour in the queue. Even if it is just for 5 minutes.
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GameorGrift (@GameorGrift) reported@_m00nrise @Pirat_Nation @playnewworld They could set it up to do dedicated servers though that are player run. They are just ******** and will never do that. New world would do GREAT as Community hosted content or even as a sub based service as long as it wasn't pay to win. Remove the entire dev team, swap to sub base system. and start rebuilding with a team that gives a ****.
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Captain Killjoy (@earsinajar) reported@YaBoiWiilly @playnewworld We no lifed the game for weeks until it became clear they couldn't fix the unplayable lag in endgame. Never made sense to me that the World PvP was so good but then it's all decided in an INSTANCED zone that didn't work.
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Doom CMYK (@Doom_CMYK) reported@playnewworld A lot of promise but the bugs, lag and hacking messed this game up.
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Diakou (@diakou) reported@STTP_WILSON @LSXYZ9 @playnewworld skill issue, the actual broken part was the netcode being client authoritative
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Enomao (@Enomao86) reported@playnewworld We have to unsubscribe from any Amazon service we have contracted as a form of complaint. And in the reasons section, put closure "New World : Aeternum"
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Bereket Tesfay (@BereketTesfay) reported@npcsolananews @playnewworld Unfortunately.. it’s in that fine print terms of service that they don’t have to give you a damn thing. but they SHOULD! When Stadia ended Google refunded everyone for every game they bought, every month they were subscribed to the service, AND they even refunded hardware bought
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Ernest (@Ern3stVickers) reported@playnewworld Can u fix the unleashed event, Turkulon is still strutting around like we don't have a freezer full of him.
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Shute (@FemboyShuta) reported@DidItMyWayYT @playnewworld problem is no you didnt "buy the game" you bought a "license to play the game" and it would have said until services are taken down
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Tame Token (@tametoken) reported@playnewworld More players would complete the raid if you fixed Gems not working in armor.
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Motcoeur (@Motcoeuriz) reported@playnewworld Fix pvp balanced didnt work . Boltcaster ignore all resistance ..
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YomamaCookGoodFood (@GoodYomama) reported@g0urra @npcsolananews @playnewworld Ive tried 3 times, only have 7 hours, i understand the 2 hour refund thing for steam but I had ever intention on playing the game more in till they announced the sudden halt in the game development and shutting the servers down in 2026
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cogolloQuemado (@fideosConTuc0__) reported@playnewworld Will you release the base code and server configs so the community can host custom and private servers? It would be at least the best move for players who stuck around and kept buying in-game currency even when the game was empty and broken.
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Matheus “Cursed” Almeida (@TheusAlmeidaa) reported@playnewworld Fix the servers! 5k people on SA servers, i just cant play at night.
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TacitSpider (@TacitSpider) reported@playnewworld Seems to be the new trend now with "online service only" games. Remember that all of the money you spend on these games has a 100% guarantee that when the game inevitably DOES SHUT DOWN... you not only lose your time but ALL of the money you invested in the game. 🤑
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Spencer (@iSpencerEdwards) reported@playnewworld I think the subscription model is the way forward for MMOs. The way this game was monetized was very fair to the consumer, but not sustainable in the eyes of money hungry amazon. Creating and maintaining a live service MMO is a money pit and new world wasn’t bring in the $$$.
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Enomao (@Enomao86) reported@NyceGamingYT @playnewworld We have to unsubscribe from any Amazon service we have contracted as a form of complaint. And in the reasons section, put closure "New World : Aeternum"
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MamutManiek(🇵🇱) (@JamJakubon) reported@BrynnBumfuzzle @playnewworld I had a huge problem with it until I put the jewels everywhere, after that I did it in the first approach after putting the jewels
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WhitePhosphor 🇺🇸 (@MTNJaeger) reported@playnewworld @amazon never using your service again and sure as hell won’t be touching an AGS game moving forward. Shady business practice with this choice. You guys really suck!
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Adam Mackenzie (@ForceUk) reportedcome on @playnewworld please can you sort the servers only 1 taking character creation in EU and it has a que of 2400 no creation in the others and still queues. Please fix this
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AD (@AD1396AD) reported@vobic13 @playnewworld Clearly it was already in the works, and almost finished anyway. What's your problem with the devs wanting to honor the customers one last time, despite being laid off? Stop with the clown logic.
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Rayleightt (@rayleightt) reported@playnewworld We spent real money on New World. Amazon released a major update just 1 month before shutting the game down. That’s not service ending that’s misleading players into spending more. This deserves refunds or compensation. #NewWorld #AmazonGame
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Ziang (@Ziang85045937) reported@RealLucarioTV @NyceGamingYT @playnewworld Nah not every. FF14 is alive. Gw2 is alive. ESO is alive. Problem is...the game just had too many problems. I played it myself at launch and i bit my *** that my friends kept me over 2 hours so i couldn't refund on steam...it was just not that good...maybe it changed but...well
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NO1 (@NO1Kn0wsss) reported@BagginsTV @ShultsyPlays @playnewworld bug issues isn't what he's referring to, its the lack of content for the past 2 years besides the last month of content, the game has had close to zero hits in terms of updates other than the revamped structures to zones.
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Denzel (@DenzelTwitch) reported@playnewworld If you guys don't revamp this game and fix it you won't have anyone trusting Amazon games going forward every release you have had was a flop. No Mans Sky did the right thing. Learn from them or hire them to fix your games.
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R41D3NZ (@R41D3NZ) reportedHey @dev_katyk @playnewworld can you fix the afk kicking in arenas? I can’t even use shooters stance without being kicked for afk. It’s way too aggressive.
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TexasBoyRob (@Robert_Ed1982) reportedHey @playnewworld I’m having a lag detected and time out issue with the game. I’m not having issues with anything else on my PC. I’ve restarted the router (I’m on Fiber). I’m hard wired. Verified game files. Game is on a current gen SSD. Updates done. Please help.
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Stephen Parker (@sparker888) reported@playnewworld My heartrune is broken 4eva 💔