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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (50%)
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Online Play (50%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Rosario |
Online Play | |
 Bern |
Sign in | |
 Paris |
Glitches | |
 Northampton |
Sign in | |
 Istanbul |
Sign in | |
 Hillsboro |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Stephen Moore
(@Lorddevious01) reported
@Legolas_Xp @playnewworld Same issue, no matter what server I go on, any word what the issue is yet?
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CrazyNavy_Vet ✌️
(@Twist31) reported
@WintersWolfcry @playnewworld Im havin issues. Got into brimstone. Did 1 lil quest now Nothing there. No quests in Brim! Cant progress and dont know what he heck. Even been on amazon chat they escalated my issue.
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Lesiaf
(@Thalesiaf) reported
@playnewworld I hope you're not gonna fix the new scorpion weapon exp method.
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J
(@jdrayb88) reported
@playnewworld Brimstone Under Siege quest is broken...no waves to kill
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Gabe Goodger
(@GabeGoodger) reported
@playnewworld Even after a year of updates. heartforge guardian quest is still broken😴 y’all are a multibillion dollar company, it can’t be that hard to fix one quest line that’s been bugged since launch
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8erserk
(@Milkman63) reported
@playnewworld At the start, you could be justified: "what other MMO game had easy start?" How much time has passed..? You continue to spit in the face of users, demanding money for your game, service. Sorry for you.
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Roman Olvera Esquivel
(@esquivel_olvera) reported
@4ColorCrack @playnewworld i know but seriouslly 1 year and cant fix it? were the expectations for new and returning players were that low to not worry about it?
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Elliot Vanwormer
(@EVanwormer) reported
@playnewworld Now please please fix the unknown file error that kicks people out anywhere from 1-5 minutes of game play! Hard to enjoy all of NW devs hard work when the game is unplayable at this time.
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JOAKIM JENSSEN
(@jenssen_joakim) reported
@playnewworld brimstone under seige quest on the server NYSA is BUGGED an no one on the server can progress! please fix!
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Av3 M0rt3m
(@Av3M0rt3m) reported
@Seamless_Care @playnewworld @Seamless lul... no issue yet... I was just saying...
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exilednomad
(@exilednomad1) reported
@playnewworld love too see them fix the bug where mobs just spawn constantly inside each other would make grinding alone alot ******* easier
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so tired of hodling
(@xrpplayedme) reported
@playnewworld took day off for new content. can't log on. Connect Error. Please Confirm internet access. my internet is fine. I'm in CN maybe the issue?
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John
(@tom23tf) reported
@playnewworld Is this going to fix this blurry graphics you get in forest areas with 1440p and under???
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Michael
(@the4rchangel) reported
@DeBierSjouwer @SteveD67357934 @playnewworld You're thinking in gaming terms. You're not taking into account all of the backend infrastructure that supports and maps all of this new content on all the servers. Not to mention how each server is different and could have one issue wrong and it ruins the whole patch.
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iamFreddyp
(@_iamFreddyp) reported
@playnewworld Is there going to be a fix within the next 24 on all the bugs found?
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Protein
(@31gop) reported
@playnewworld Fix your quest I cannot get kill credit or quest credit for the Stopping legion warriors for the new zone quests, I've killed around 50+ mobs and other players are joining my party for helps with tags and getting credit and leaving. I literally can't progress.
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Stephen Moore
(@Lorddevious01) reported
@playnewworld Why can't I login? I keep getting unknown file version (assets\datastrm-part42.pak)
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Rob
(@robert_kallman) reported
@playnewworld i sat in a 2 hour queue to get connection error. Im not doing that again!
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Dariusz Chrapek
(@DariuszChrapek) reported
@playnewworld 2600 position, 4 hours to wait, and in the end error to log in.... and now 3200 position... Really?
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MrWalruss
(@WalrussMr) reported
@WigglesJust @LeonanVargas @playnewworld It's giving them 2 weeks to polish any issues that people have so when people DO play the fresh start, it's even better
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Tk
(@ThunderKlam) reported
@OttersTTV @Swoly_ @playnewworld There’s a difference between the PTR and deploying the content to the actual servers. Many issues can arise from a movement such as this. No need to light the torches there bud
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John
(@nullfix) reported
@Legolas_Xp @playnewworld Same Error here and back to Q!
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Stephen Moore
(@Lorddevious01) reported
@playnewworld Seems the update wasn't ready if people can't login and no gear is visible, same **** different day
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🇺🇸🇺🇦☮Lars M. Hansen
(@LarsCanGame) reported
@playnewworld What does "9902_54_richesoftheearth_incomplete" mean? And how do I fix it?
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ComicBooksPlus
(@4ColorCrack) reported
@AlwaysTradeUp @playnewworld They said it's a known issue & working on it
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FeralForlorn
(@FeralForlorn) reported
@KalevMottus @playnewworld cause the game was made for 2k on single server. every system is made to give an exact amount of resources and have an exact amount of strain on it in towns/dungeons etc. upping that would basically make farming stuff impossible and every town/dungeon would crash.
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Sean Berry
(@S_Berry_82) reported
@playnewworld Fix the PVP track and rewards so I can play again. There's no point currently, zero incentive with like a .3% chance of finding something decent that isn't purple. Total waste of time.
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JDM12983 Gaming
(@JDM12983Gaming) reported
@wazzut @playnewworld Sounds like a "you" problem. They never told you to take time off work. As for the PTR thing; they can't force people to play and test it. lol
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Clutch Lux 🇨🇦
(@CCN_Clutch_Lux) reported
@playnewworld Stop apologizing for your mistakes, just accept the failure and fix it. Sorry means nothing it’s just words. Actions speak louder than words especially when sorry is all to common from your team…
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Kanafa
(@3ah918) reported
@playnewworld @playnewworld please fix the Brimestone Under Siege quest. Bots are stacking on top of the NPC spawn and preventing other from actually doing the quest. They are preventing other players from proceeding with the MSQ. DO SOMETHING PLEASE!!!