New World status: server issues and outage reports
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Problems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
-
Rayleightt (@rayleightt) reported@playnewworld We spent real money on New World. Amazon released a major update just 1 month before shutting the game down. That’s not service ending that’s misleading players into spending more. This deserves refunds or compensation. #NewWorld #AmazonGame
-
Sean Berry (@S_Berry_82) reported@TweetsvanMaan @AscendanceLM @playnewworld I never blamed the devs, executives are absolutely the issue here.
-
NO1 (@NO1Kn0wsss) reported@BagginsTV @ShultsyPlays @playnewworld bug issues isn't what he's referring to, its the lack of content for the past 2 years besides the last month of content, the game has had close to zero hits in terms of updates other than the revamped structures to zones.
-
Shute (@FemboyShuta) reported@DidItMyWayYT @playnewworld problem is no you didnt "buy the game" you bought a "license to play the game" and it would have said until services are taken down
-
J (@Jesse__Kelley) reported@NWGameStatus @playnewworld Fix the ******* queue every time at 5 it’s goes past 1,000 & sit and wait for 45 min to get in to having your game crash when I fast travel & sit in queue again. Insane how you don’t realize it . Embarrassing!
-
Bereket Tesfay (@BereketTesfay) reported@npcsolananews @playnewworld Unfortunately.. it’s in that fine print terms of service that they don’t have to give you a damn thing. but they SHOULD! When Stadia ended Google refunded everyone for every game they bought, every month they were subscribed to the service, AND they even refunded hardware bought
-
Tommy (@Iasuu_) reported@playnewworld Yall gotta increase server cap... a lot of people cant remote login from work. US West has 1 server...
-
MMO_Bean (@rdj4014) reported@StanKnight0077 @Robovader123 @playnewworld I imagine those players weren’t actually loyal to the game only to trying go engagement farming when they were talking shite about the game. The game had its issues, but for me personally it was a perfect blend of everything I enjoy about an MMO and was really laid back. I’ve never been a min/maxed or hardcore PvP player though and I noticed most people that I saw complaining were hardcore PvP driven and the type to rush through content and then complain there wasn’t any.
-
Stephen Fuller (@_Anluan_) reported@playnewworld Pathetic. Even EQ still has live servers that dedicated players are able to still play on. We now know we can never trust any future products of Amazon Games or their cloud gaming service “Luna”
-
Rodrigo Aces (@AcesRodrigo) reported@playnewworld im here just to see the car crash
-
Frankie (@smartassfrank) reported@playnewworld Sad we won’t have the drop of 500 Umbral after the fix. Quickly joining Outpost Rush for next 2 days. ;)
-
Ori Node (@Ori_Node) reported@playnewworld Trying to contact support about an ingame issue but frankly finding out HOW to contact support is impossible
-
NRT (@OfficialMr_NRT) reported@dev_katyk @playnewworld There appears to be an issue with Easy Anti-Cheat issuing permanent bans without a clear reason. Multiple players have been affected, often receiving a ban message on the main menu after a long period of inactivity. Please Help!
-
Peter Crumblin (@PeterCrumblin) reported@NWGameStatus @playnewworld Please fix logging in queues,i like everyone else would like to play the game we bought without having to sit in que for a hour, then praying ot doesnt crash pitting us to the back of the que again
-
Koen Hendriks (@koen_dev) reported@playnewworld could you add a grace period for users that crash after waiting an hour in the queue. Even if it is just for 5 minutes.
-
Leon Kennedy (@CutterNW) reported@StevenJSharif @amazongames @playnewworld I hope your game helps fill the void this left in me. Fingers crossed for a smooth release ill be waiting to login when it's ready.
-
AD (@AD1396AD) reported@vobic13 @playnewworld Clearly it was already in the works, and almost finished anyway. What's your problem with the devs wanting to honor the customers one last time, despite being laid off? Stop with the clown logic.
-
Kqbleb (@kqbleb) reported@whaitowo @playnewworld No it isnt. The game already lost a lot of players and they didnt even fix m3s for the people that stayed. Devs not lazy just unaware
-
Steven The Heathen (@StevenHeathen) reported@RinoTheBouncer @playnewworld And I hope Amazon sells it to someone who can take it over. It had its issues, and there were things I really wanted to see change, but NW has flashes of greatness and there's no reason why this game should go down.
-
Enomao (@Enomao86) reported@SavvvoGames @JeffBezos @playnewworld We have to unsubscribe from any Amazon service we have contracted as a form of complaint. And in the reasons section, put closure "New World : Aeternum"
-
Goo (@Goo_Gurt_) reported@GrumpyPawsTV @playnewworld If they release private servers, I'll fix the game.
-
Azur (@Azur_one1) reported@realdibuk @NyceGamingYT @playnewworld i mean the problem is right there in the main post, thats what, like, 20 players?
-
GameorGrift (@GameorGrift) reported@_m00nrise @Pirat_Nation @playnewworld They could set it up to do dedicated servers though that are player run. They are just ******** and will never do that. New world would do GREAT as Community hosted content or even as a sub based service as long as it wasn't pay to win. Remove the entire dev team, swap to sub base system. and start rebuilding with a team that gives a ****.
-
Mindwipe (@SoloMindWipe) reported@playnewworld Absolutely insane. Sure the game had issues and you lost a lot of players with those dumb server queues and the initial bugs, but shutting it down after this very good expansion...stupid.
-
Karusso (@Karusso03) reported@playnewworld What happened to a 6 month notice before shutting servers down? Oh the player base dipped from 40k to 500 people, crazy how that happened.
-
lolJayMo2 (@lolJayMo2) reported@LSXYZ9 @playnewworld I’d say the problem was that SO MANY people saw it during release. It was dull on release and nobody came back. I begged my friends but they absolutely refused.
-
Seebs (@seebsuu) reported@hammerify @LSXYZ9 @playnewworld All of this is so untrue haha. It’s an MMO, and comparatively, the grind was not bad at all. And if you were in an opposing faction territory…. Just go to one of your own if it’s that bad. I never had an issue of getting killed on repeat.
-
Vanir Entertainment🎮📽️🎧🏒⚔️🛡️ (@Volsunga1985) reported@playnewworld I want a full refund.. how dare you steal out money and shut the servers down next year. This has to be illegal on so many levels.
-
DarkBiCin (@DarkBiCin) reported@playnewworld either needs to ban the people playing music in farming spots or disable music at POI's holy cow fix this. your community has been crying
-
🍥 (@TinkyToast) reported@playnewworld Can you guys please fix the error when dyeing transmogs? It’s been weeks since I had this issue