New World

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 12/18/2024 01:55

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Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Sign in (63%)

    Sign in (63%)

  2. Online Play (25%)

    Online Play (25%)

  3. Game Crash (13%)

    Game Crash (13%)

Live Outage Map

The most recent New World outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesSaint Paul Sign in
SpainAlbolote Online Play
ItalySanta Cristina Valgardena Online Play
GermanyParchim Sign in
GermanySenftenberg Sign in
GermanyBerglen Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • GeckoTo & (@GeckoTo) reported

    @playnewworld Fix dungeons its laggy af inside them

  • vaskumer Vasku (@vaskumer) reported

    @FATE4k @playnewworld I have a 2080 and have the same issue, will wait for a future update but sucks to not be able to play

  • RedVikingLord Charles Pointer (@RedVikingLord) reported

    @playnewworld Keep getting a Glitch where my map locations like the towns are not there and cant fast travel.

  • tgreen2241 Tom Green (@tgreen2241) reported

    @playnewworld Nah, queue for 3/4 of the weekend then have a crash and repeat!

  • brunopo_ bruno etc (@brunopo_) reported

    @playnewworld my game is broken pls help me i'm stuck on queue position 1 :(

  • Irishabledgamr Nicolás (@Irishabledgamr) reported

    @playnewworld Fix those queue times first

  • Bewberries Bew (@Bewberries) reported

    @playnewworld Can you guys give queue priority to people who logged off within 5 minutes? It sucks to crash in the middle of something and not be able to get back on for an hour or two

  • BorgasNight BorgasNight (@BorgasNight) reported

    @playnewworld 4 hours in Queue and play 2 hours to have Fatal Error and try again more time in Queue...The game is good and fun but this Queue problem has already made some give up

  • HilmMikeEdits Mike "HilmMike" Dillon (@HilmMikeEdits) reported

    @playnewworld needs to fix the bug where it pushes you out of a farm animation (mainly ores) where you can't farm it again because of said bug and it keeps kicking you from farming

  • DRLM_ Derek Mueller (@DRLM_) reported

    @playnewworld @playnewworld Great game use my tuning orb and get an error 2 mins into the dungeon "server failed to describe world" and instantly get kicked try to log back in and now 1200 queue.....

  • RealRdub Rdub (@RealRdub) reported

    Got a connection error logging into @playnewworld. Completely erased any desire to play the game tonight and possibly all weekend.

  • ume_daddy UwUmeDaddy (@ume_daddy) reported

    @playnewworld any ETA when ull fix Dungeon Servers on Antillia EU Central? Have been a mess last 2 days, complete desyncs nearly impossible to complete without overgearing it, tons of people stuck in MainQuest

  • Camron1313 Cam (@Camron1313) reported

    @playnewworld You guys going to fix the Abandon event bug where it never goes away on your screen?

  • NoobonicP NoobonicPlague (@NoobonicP) reported

    @playnewworld If you could get in Also WTH the new update 25 FPS and severe input lag.

  • lowedownndirty Lowedownanddirty (@lowedownndirty) reported

    @playnewworld Well fix server queue issues and people maybe would no life #PlayNewWorld

  • GodLikeQuinnDog Quinner (@GodLikeQuinnDog) reported

    @playnewworld Fix your dungeons lag

  • JLBanni Jacob 🥴 (@JLBanni) reported

    @playnewworld Yeah Saturday we sit in que and Sunday we error out to start it all over again 👌🏻😬

  • Joshparker612 Josh parker (@Joshparker612) reported

    @FlipSide161 @playnewworld Have you found a fix? I have the same issue

  • nh_thicc Thiccolas (@nh_thicc) reported

    @playnewworld Can’t get into the game. Login line is too long

  • Rossofsparta 👻VALK SPOOKY SPARTA👻 (@Rossofsparta) reported

    @KristenRaeTTV @playnewworld I waited 5 hours for the game to crash for the queue to be over 1200.

  • Drehmini Drehmini (@Drehmini) reported

    @playnewworld There needs to be a priority queue for players who crash out or need to relog. I got kicked out of the game when doing corrupts and the queue is over 1500.

  • NineBlade Michael Lee Johnson (@NineBlade) reported

    @playnewworld Yeah no life broken game u got people skinning 200 and u limited leather thank for not banning the exploiters doing the cave bear glitch

  • nostaticzone Patrick Groves (@nostaticzone) reported

    @playnewworld Please fix “you are queuing for a starting area.” The starting area queue does not move. It’s broken.

  • TopTalentYT Derek (@TopTalentYT) reported

    @playnewworld Just waited 6 hours for a queue to be told "Login failed" & now I am back in queue. Are you kidding?

  • MrYabrevo MrYabrevo (@MrYabrevo) reported

    @playnewworld Are some item drops broken? I am lvl 102 logging and still hunting for petrified wood. Never seen a single piece. Have use logging skill food as well as a are with luck on it. Asked in chat and apparently most people have never seen one. I get rare, but these are a myth....

  • Mattkochan1481 Matt (@Mattkochan1481) reported

    @playnewworld Are you working to fix the game freezing?

  • Cruzicide Josh Cruz (@Cruzicide) reported

    @playnewworld Any update or patch on the UI bug? With how bad queue times are I hate having to re log to fix it, other than that LOVING the game and plan on investing a ton of time 👌

  • MrYabrevo MrYabrevo (@MrYabrevo) reported

    @LemmyBravo @playnewworld 5 mins? So I gotta log out if I want a sandwich? Don't be silly bro, the 20 min afk kick is fine. The auto-click people are the problem and I report every single person I see doing it. I get what your saying but 5 mins would be a joke.

  • vaskumer Vasku (@vaskumer) reported

    @playnewworld I cant because the game is gonna burn my pc, fix it please

  • Joshparker612 Josh parker (@Joshparker612) reported

    @xumbik @playnewworld Have you found a fix? I have the same issue