New World status: server issues and outage reports
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Problems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
-
Kireto (Diego) (@Kiireto) reported@playnewworld PLS PLS PLS Fix the Spanish dubbing in the new area; the NPCs don't say anything and none of them speak Spanish.😶😶
-
KK (@KammyBuckets) reported@NWGameStatus @playnewworld Can you guys please fix the servers please 1000+ people in a queue
-
Leon Kennedy (@CutterNW) reported@StevenJSharif @amazongames @playnewworld I hope your game helps fill the void this left in me. Fingers crossed for a smooth release ill be waiting to login when it's ready.
-
Based Millennial (@bsdmillennial) reported@playnewworld Fix your ******* servers…you are an embarrassment.
-
Sean Berry (@S_Berry_82) reported@TweetsvanMaan @AscendanceLM @playnewworld I never blamed the devs, executives are absolutely the issue here.
-
Ringed Paired Knight Greatsword (@UnderOfAll) reported@playnewworld That part of steam that we buy a license for the game Works on here more then It shouldnt. I paid for a game that i will not be able to play anymore If i Want to in the Future. And the issue is that its not steam fault. Hope it comes with some lawsuits to this.
-
Frankie (@smartassfrank) reported@playnewworld Sad we won’t have the drop of 500 Umbral after the fix. Quickly joining Outpost Rush for next 2 days. ;)
-
Spam (@Spamsum) reported@LSXYZ9 @playnewworld combat and social elements were great (but lots of drama) but honestly it was clear that the devs didn't play their own game. many systems didnt work, things would break patch to patch and then be left broken for months at a time. VERY frustrating for the playerbase
-
Adam Mackenzie (@ForceUk) reportedcome on @playnewworld please can you sort the servers only 1 taking character creation in EU and it has a que of 2400 no creation in the others and still queues. Please fix this
-
Rio (@mseba2004) reported@amazongames @playnewworld this raffelbones bug closing extraction in catacombs is infuriating ******* fix it you actually have a good game mode
-
Tannamarie Rousseau (@TannamarieR) reported@playnewworld Amazon realized you have to maintain a live service game and went "**** that".
-
Fora di Contexto 🗣️ (@ForaDiContexto) reported@playnewworld The game is unplayable right now. I've been playing since the new content was released, and in about two hours today I've crashed eight times without making any changes to my computer or game settings. FIX YOUR GAME!
-
SystemFader (@SystemFader) reported@playnewworld The massive issue with the game right now is NOT the content for once. FOR ONCE there is plenty of new repatable content WITHOUT daily/weekly cooldowns. However people are tying to gear right now, instead of choosing to participate in the new raid, or catacombs, or even gorgon. Instead they are AFK,AoE farming drops around the map. This has impacted me personally, because it's more difficult to even organize a gorgon (Valhalla), or find a 3rd for Catacombs. Also I believe many playes congregating in several places around the map is why my character animations are breaking when I'm playing. Solution: Create crafting resources for lockable perks on gear. I think it would be too strong to allow 2 locked perks, instead maybe 1. Reintroduce timeless shards, and golden/prismatic scarab. NOBODY is going to spend 9,000 gold on an armor matrix for a completely RNG roll. Instead they will just AFK. #MakeCraftingGreatAgain If people can reasonably roll gear, people won't feel the need to stand around for drops because the cost and RNG is too high for crafting. Also many people have the full armor ingredients sets and trophies for crafting and they aren't needed to roll 730? Why? Those pieces should be desirable and required for high end crafting. (Oppinon) THERE IS SO MUCH good and new content in the game for gearing and few are doing it. It makes me sad. Please consider what I have said. I have played your game from peak popularity to 6k pop. I have seen the good, the bad, the ugly, the dumb, experienced every version of the game and you are so close to new world being better than its ever been. Let us roll gear. Nerf world drops a bit. (Not always legendary would probably be enough)
-
Kqbleb (@kqbleb) reported@whaitowo @playnewworld No it isnt. The game already lost a lot of players and they didnt even fix m3s for the people that stayed. Devs not lazy just unaware
-
Yhanabow (@culturecomplain) reported@LSXYZ9 @playnewworld Was also one of if not the most buggy game ever released sadly. Absolutely riddled with game breaking issues for a long long long time. Dead on arrival. One of the rare instances where the lay offs are fair given their performance.
-
Tony Montana (@evanst812) reported@Kaelon @JoshStrifeHayes @playnewworld Inarguably the best PVP combat in an MMO. Problem is, MMO players generally don't enjoy PVP, and this game was originally made for PvP full loot type gameplay and shifted last minute to theme park. I put around 1k into the game during launch.
-
Neakoh ☘️ (@Neakohh) reported@SavvvoGames @JeffBezos @playnewworld This game had so much potential and it was left to die. Years of nothing and a -10k concurrent playerbase on steam isn’t a huge community in anyway…don’t see them giving in to try to fix a game on life support but maybe.
-
Sawtoothgrin (@Sawtoothgr1n) reported@playnewworld Well this will fix the queue problems lol
-
I Did It My Way (@DidItMyWayYT) reported@RenewedAurora @playnewworld It's not about the money, it's about sending a message. Either they give the community the ability to host their own servers or they give their money back, just accepting that companies can take **** off you whenever they run into financial trouble is insane.
-
Peter Crumblin (@PeterCrumblin) reported@NWGameStatus @playnewworld Please fix logging in queues,i like everyone else would like to play the game we bought without having to sit in que for a hour, then praying ot doesnt crash pitting us to the back of the que again
-
Lemmonnnn (@Lemmonnnn13) reported@playnewworld Right after the release of nighthaven? I mean, what ******** are we to do with gold cursed coconuts? This is actually bullshit because I’ve put thousands of hours into this broken *** game and I’ve stayed by AGS’s side since release, only to be betrayed like, this. Wtf man
-
ᛏᚱᛁᛋᛏᚨᚾ 💍 (@tcubd) reported@Sensiblelogic06 @S_Berry_82 @playnewworld Again. Player retention was not an issue for the game to operate, as Amazon was fine operating the game with an average of 8-10k for 3-4 years. It's not like they were expected to have 1 MILLION players for 5 years.
-
Sawtoothgrin (@Sawtoothgr1n) reported@playnewworld fix these queues man. Not sitting in a 2 hour queue to maybe play for a little bit crash and get put back in a queue. El Dorado US West
-
Noah🗝️ (@VexxPK) reported@rozilol @playnewworld Now is broken right now
-
Azur (@Azur_one1) reported@realdibuk @NyceGamingYT @playnewworld i mean the problem is right there in the main post, thats what, like, 20 players?
-
Sean Berry (@S_Berry_82) reported@kub3l3t @tcubd @playnewworld You claim no games can retain players 4 years after launch, I give you clear examples and I'm the one reaching. I think your fragile little ego is the issue here. It's ok to be wrong.
-
Muhammad faisal hadi (@isalhadii) reported@BrynnBumfuzzle @playnewworld I’ve been playing this game for ages, almost 7k hrs During Season 10, I was a bit late exploring the world because of queue issues. Didn’t even get to try all the content yet, and then out of nowhere AGS goes, “Surprise! This is the final season!” 😑
-
Sykashii (@Sykashii) reported@playnewworld We need to fix heartrunes they are bugged and won’t drop nice job 🫡
-
sixty7gt500 (@Rupinski) reported@playnewworld Minor Error found: Peacocks can't give eggs. Consider changing the birds name to Peafowl
-
LordoftheCritics (@LordoftheCritic) reported@playnewworld Anti consumer move. It should have left behind an offline mode. Time to sue all these live service companies