New World

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 01/29/2023 13:25

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Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  • Sign in 64.10% Sign in
  • Online Play 17.95% Online Play
  • Game Crash 10.26% Game Crash
  • Glitches 7.69% Glitches

Live Outage Map

The most recent New World outage reports came from the following cities::

Loading map, please wait...
GermanyStarnberg Sign in
SpainValencia Online Play
AustraliaSydney Online Play
ItalyTurin Sign in
AustriaSalzburg Sign in
FranceSaint-Just-de-Claix Glitches

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

New World Issues Reports

Latest outage, problems and issue reports in social media:
  • Drunkentruth3 Drunkentruth (@Drunkentruth3) reported

    @playnewworld Put more servers up, the lag in cities are crap. I never had a problem before.

  • r3b3lian Shubham Mehrotra (@r3b3lian) reported

    @playnewworld having issues at login from India, forum pages loading very slow. Please check same with friends in Singapore too. Nothing shows on home page of game.

  • huskrilla The Thrilla Huskrilla (@huskrilla) reported

    @playnewworld @AMZNGameStudios more on why your developers are trash. The friend list has never worked correctly since day one with people who are online not displaying as online. New World devs can fix this but they are lazy. #NewWorldDevsAreTrash

  • huskrilla The Thrilla Huskrilla (@huskrilla) reported

    @playnewworld @AMZNGameStudios more on why your devs are trash. Cross-Server OPR is going to be a **** show. West \ East coast players in the same game teleporting around the battlefield because of game server lag and desync that was never fixed. #NewWorldDevsAreTrash

  • huskrilla The Thrilla Huskrilla (@huskrilla) reported

    @playnewworld @AMZNGameStudios Another reason why your developers are trash. Hit boxes on everything are incredibly inconsistent and coupled with lag it creates many scenarios in the game where visually you think you are safe but your character gets hit anyway.

  • MAJ0RGG MAJ0R GG (@MAJ0RGG) reported

    @stingbass @playnewworld I honestly have no problem in Gen M10 or TH M10 getting gold. Often I am the last one alive when the rest of the team wipes.

  • huskrilla The Thrilla Huskrilla (@huskrilla) reported

    Series: "Why @playnewworld devs are trash". No consistent patching of bugs or even content. For a team of their size, they push out extremely underwhelming updates only fixing a handful of issues when they have a sea of bugs and exploits active. LOL #NewWorldDevsAreTrash

  • huskrilla The Thrilla Huskrilla (@huskrilla) reported

    Series: "Why @playnewworld devs are trash". They think "Leaderboards" are more important than developing or fixing items like cross-server OPR, Universal Storage, Gear Management, PvP weapon switching lag, or any number of the many bugs and imbalances. LOL #NewWorldDevsAreTrash

  • huskrilla The Thrilla Huskrilla (@huskrilla) reported

    Continuing on why @playnewworld developers are such trash. The devs use the example of "the door problem" which was pretty funny since the only door they ever added to the game was in OPR and they did a piss poor job of that implementation LOL #NewWorldDevsAreTrash

  • HarKiwi harkiwi (@HarKiwi) reported

    @LocasB8 @playnewworld @amazongames Go inbox MYSTICHACKED07 on Instagram My account also bugged and support service aren’t doing anything about it, he successfully retrieved my account, he is the best.

  • Jack_LC31 Jack (@Jack_LC31) reported

    @playnewworld So many issues with this game and the community has been terrible in my experience. I’m done playing for now.

  • LazarDa17786276 DanyzZz (@LazarDa17786276) reported

    @playnewworld Alright but how about making a feature for searching items in inventory you already have by time,weight,tier and something else can't remember but if I have alot of the same named items that I want to get rid of you don't have sort by NAME and that's a problem

  • DeathEy0e DeathEy0e (@DeathEy0e) reported

    @playnewworld by the time is fix in 2056 it may be good

  • NaderVonShlauss Stan (@NaderVonShlauss) reported

    @playnewworld The community doesn't want excuses. We understand game development takes time, energy and resources. Just fix your code, give us an update on how you plan to prevent patch fixes that then make something else game breaking an unplayable.

  • Alexand03091614 NuttCracker man (@Alexand03091614) reported

    @ShinsoHD @playnewworld What’s the problem with the game? Sorry if it’s a dumb question.. I just came back to NW recently.

  • gamestrator Gamestrator Productions (@gamestrator) reported

    @playnewworld Fix the market first. The demand-supply ratio of most of the tradable items are trash in almost every server. But then again, it can't be fixed that easily because almost anyone can max out all skills within a month... Why buy or sell when you can gather and craft everything?

  • Jack_LC31 Jack (@Jack_LC31) reported

    @playnewworld LAG DETECTED and now you're dead

  • VicariousMale Vicarious Male (@VicariousMale) reported

    @nb_rich @playnewworld @OsamaBinObama22 Sounds like a driver issue. Game doesn’t just break, but certain critical updates in the background can break stuff… Double check all your updates, do what’s not done, and roll back what might have been since u played last

  • nb_rich B-Rich (@nb_rich) reported

    @Jack_LC31 @playnewworld Lol I ended up fixing my issue just had to lower the quality to low and it loaded asap. Apparently i just shouldnt log out in a city/town

  • nb_rich B-Rich (@nb_rich) reported

    @playnewworld Is there a fix coming out for the black acreen when trying to load onto a character. Rumor has it happens because i saved in a city/town so now it’s impossible for me to load in and have to start a new character

  • nb_rich B-Rich (@nb_rich) reported

    @Jack_LC31 @playnewworld You jinxed me Jack lol now I get a black screen every time I try and log in. If I can’t log in today then im just getting a refund until they fix this game up

  • nb_rich B-Rich (@nb_rich) reported

    @playnewworld @OsamaBinObama22 Was just showing y’all love a day ago now I cant even log into the game. Keep getting a black screen when trying to log into my character smh. Tried deleting and installing the game twice aint even work. Any fix for this ?

  • nb_rich B-Rich (@nb_rich) reported

    @Jack_LC31 @playnewworld Already did and having fun lol. I got good internet/wifi so have no problems playing like others and never ran into any issues connecting to a server. You can already see the potential of this being a top mmo in the future in my opinion. They just need to keep adding content.

  • douglas_ipc douglas (@douglas_ipc) reported

    @ForishKing @playnewworld My account also got a permanent ban and support did nothing to help , not until I reached out to @super_cyber1 on Instagram who helped me recover back my account . I confidently recommend his service

  • esquerdossauro p s Y (@esquerdossauro) reported

    @dev_katyk @SaintGoblinwawa @playnewworld tried play an OPR for awhile.. but like dozens of players were like submachine gunners making it completely broken. i think u guys should turn off it and rework. its game breaker.

  • ajuphysio ajuphysio (@ajuphysio) reported

    @MMORPGcom @playnewworld Anyone got info about that defi free mone:y glitch?

  • ezebu2 ezebu (@ezebu2) reported

    @playnewworld For god sake you suck. There are dozen of broken things. Weapons to be balanced, mutate dungeons phases to be fixed and you come with this ****? You just throwing "new" things desperately. You know there will be new broken ****, I used to love this game, but **** you.

  • LookinForSkadi 🥀 (@LookinForSkadi) reported

    @playnewworld yooo guys! instead of open the PTR with literally zero content and a leaderboards that nobody gives a **** nowadays, focus on legit pvp balance, 2+ months for realizing that greatswords are broken? are you even watch (at least watch, not play) your ******* game?

  • LookinForSkadi 🥀 (@LookinForSkadi) reported

    @playnewworld yooo guys! instead of open the PTR with literally zero content and a leaderboards that nobody gives a **** nowadays, focus on legit pvp balance, 2+ months for realizing that greatswords are broken? are you even watch (at least watch, not play) your ******* game?

  • theCRE4MPIE CRE4MPIE (@theCRE4MPIE) reported

    @playnewworld Only pve leaderboards I hope because PvP is super broken … muskets and greatswords grrrrrrr