New World status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by New World users through our website.

• Sign in (100%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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New World Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Fora di Contexto 🗣️ (@ForaDiContexto) reported 5 minutes ago

  @playnewworld The game is unplayable right now. I've been playing since the new content was released, and in about two hours today I've crashed eight times without making any changes to my computer or game settings. FIX YOUR GAME!

• 
  Michael Taylor (@mikerichtaylor) reported 5 minutes ago

  @elonsawankstain @Ayejess5101 @playnewworld The quality of these "seasons" is the issue, not division. The results are also self evident.

• 
  Unknown (@ImaBeAfk) reported 13 minutes ago

  @playnewworld can yall ffs fix ur game like for real … itd be nice to play without random crashes and disconnects to sit in a 40 min queue to play for 90 mins to repeat the process

• 
  big research (@bigresearch99) reported 14 minutes ago

  Amazon is going to pay a long term price for shutting down New World @playnewworld - Not just one game, its a long term broken promise. You take money as people build up their accounts, then abandon them. Forget @playtlgame - People will quit/avoid that too. Forget future games.

• 
  Dermi (@0603_luke) reported 19 minutes ago

  @Haoshoku @LSXYZ9 @playnewworld But release was *** in any way. 1 year after the release they started to fix everything and the game was awesome. But no Promo, Not even for the add-on

• 
  Harry Palms (@desauce2) reported 20 minutes ago from Bermuda Dunes, California

  @playnewworld are the servers down? Strange things are going on for me and a buddy. Says no world activity,US West, El Dorado server.

• 
  Motcoeur (@Motcoeuriz) reported 23 minutes ago

  @playnewworld Fix pvp balanced didnt work . Boltcaster ignore all resistance ..

• 
  Ori Node (@Ori_Node) reported 23 minutes ago

  @playnewworld Trying to contact support about an ingame issue but frankly finding out HOW to contact support is impossible

• 
  Goo (@Goo_Gurt_) reported 24 minutes ago

  @GrumpyPawsTV @playnewworld If they release private servers, I'll fix the game.

• 
  Aivovna (@aivovna) reported 24 minutes ago

  @playnewworld Game was fun at launch (like most mmos), but a copypasted PvP game quickly flipped into a more PvE focused experience ended poorly Last time I logged in, the end game was: Lag from chest to chest in the desert and run the same 3 mythic+ lite dungeons over and over again Also p2w

• 
  FringedWig46 (@FringedWig46) reported 25 minutes ago

  @playnewworld Ngl this hurt me more then the cs2 crash 😭

• 
  Noblekrister (@noble168no2) reported 29 minutes ago

  @NWGameStatus @playnewworld Fix the issue that’s causing me to crash every time I fast travel!!

• 
  Noah🗝️ (@VexxPK) reported 32 minutes ago

  @rozilol @playnewworld Now is broken right now

• 
  Spencer (@iSpencerEdwards) reported 39 minutes ago

  @playnewworld I think the subscription model is the way forward for MMOs. The way this game was monetized was very fair to the consumer, but not sustainable in the eyes of money hungry amazon. Creating and maintaining a live service MMO is a money pit and new world wasn’t bring in the $$$.

• 
  Sawtoothgrin (@Sawtoothgr1n) reported 41 minutes ago

  @playnewworld Well this will fix the queue problems lol

• 
  Michael (@Zargisan) reported 41 minutes ago

  @JeffBezos @playnewworld Then why are you shutting down such an amazing game? It has finally become what it was always meant to be. All of the issues have been fixed. The gameplay and combat are second to none. Then we get rug pulled. “Not financially feasible” is such a cop out.

• 
  Verlis (@Verliswolf) reported 44 minutes ago

  @StevenJSharif @amazongames @playnewworld New World is my favorite MMO of all time. After the first major updates a lot of launch problems were fixed and it became the best MMO that kept getting better but wasn't given a second chance

• 
  Jackred90☕ (@jackred90) reported 44 minutes ago

  I am gutted, deeply sad and in a state of grief. It feels like after 1.7k hours like i've lost a friend. i met amazing people, forged friendships and had many laughter. I assume a live service game does not work anymore, Much like most MMOs. @playnewworld

• 
  David Fedor (@DavidFedor6) reported 46 minutes ago

  @playnewworld So basically they are shutting the servers down at the end of 2026 but still allowing people to make in game purchases of their "premium" currency. Unreal.

• 
  Rayleightt (@rayleightt) reported 46 minutes ago

  @playnewworld We spent real money on New World. Amazon released a major update just 1 month before shutting the game down. That’s not service ending that’s misleading players into spending more. This deserves refunds or compensation. #NewWorld #AmazonGame

• 
  Captain Killjoy (@earsinajar) reported 46 minutes ago

  @YaBoiWiilly @playnewworld We no lifed the game for weeks until it became clear they couldn't fix the unplayable lag in endgame. Never made sense to me that the World PvP was so good but then it's all decided in an INSTANCED zone that didn't work.

• 
  Leon Kennedy (@CutterNW) reported 47 minutes ago

  @StevenJSharif @amazongames @playnewworld I hope your game helps fill the void this left in me. Fingers crossed for a smooth release ill be waiting to login when it's ready.

• 
  Koen Hendriks (@koen_dev) reported 52 minutes ago

  @playnewworld could you add a grace period for users that crash after waiting an hour in the queue. Even if it is just for 5 minutes.

• 
  SapTheseCasters (@SapTheseCasters) reported 54 minutes ago

  @playnewworld Take WoW for instance. The servers lag when there's a world boss in a zone, the customer support is literally chatgpt, the story was terrible or boring for years, so the endgame progression and collections are the only real reasons it's still going.

• 
  TacitSpider (@TacitSpider) reported 54 minutes ago

  @playnewworld Seems to be the new trend now with "online service only" games. Remember that all of the money you spend on these games has a 100% guarantee that when the game inevitably DOES SHUT DOWN... you not only lose your time but ALL of the money you invested in the game. 🤑

• 
  popojo07 🎖️ MILITARY 🎖️ (@JohnPopovich22) reported 55 minutes ago

  @SavvvoGames @JeffBezos @playnewworld Problem is Bezos is not even there anymore - he has been slowly selling off his stock. Some DEV company just needs to see if they can buy New World. I figured this was coming once they decided to rebrand Prime Gaming and I am afraid more changes will be coming, soon.

• 
  DarkBiCin (@DarkBiCin) reported 59 minutes ago

  @playnewworld needs to fix gear. its wild that every single gear piece you get from the Halloween event has Fire Harnessing basically meaning all the gear we get is useless for most players.

• 
  Tebow (@MinEffortLive) reported 60 minutes ago

  @playnewworld >500 Twitch employees laid off >Amazon's first game has support ended Are they ready to admit they're in trouble yet?

• 
  ProimagensJR 💿 (@ProimagensJ) reported 1 hour ago

  @playnewworld It's so sad to see news like this. My heart is completely broken now.

• 
  Kqbleb (@kqbleb) reported 1 hour ago

  @blessedpleasant @playnewworld amazon aint doing live service mmos again. The mmo genre is a money pit unless you monetize like koreans