New World status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by New World users through our website.

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Community Discussion

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New World Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Charley Pangus (@CharleyPangusX) reported 6 minutes ago

  @NWGameStatus @playnewworld 2nd night trying to play and the queue times ruined it for me. Players don’t want to wait 3 hours or longer to play. You guys have to fix this. Why spend so much time and energy developing new DLC just to let something as basic as server capacity ruin your hard work?

• 
  Stephen Parker (@sparker888) reported 7 minutes ago

  @playnewworld My heartrune is broken 4eva 💔

• 
  Jake W. (@BitClownCrypto) reported 7 minutes ago

  @playnewworld Avoid Amazon live service/MMO games at all cost.

• 
  Captain Killjoy (@earsinajar) reported 9 minutes ago

  @YaBoiWiilly @playnewworld We no lifed the game for weeks until it became clear they couldn't fix the unplayable lag in endgame. Never made sense to me that the World PvP was so good but then it's all decided in an INSTANCED zone that didn't work.

• 
  Mike (@MoneySnXpes) reported 9 minutes ago

  @playnewworld Fix ur first encounter plz. I shouldn’t have to restart the raid every single time bc it bugs out

• 
  big research (@bigresearch99) reported 12 minutes ago

  Amazon is going to pay a long term price for shutting down New World @playnewworld - Not just one game, its a long term broken promise. You take money as people build up their accounts, then abandon them. Forget @playtlgame - People will quit/avoid that too. Forget future games.

• 
  Essa (@EssaEssa1210662) reported 14 minutes ago

  @playnewworld still there is lagging in the game

• 
  ᛏᚱᛁᛋᛏᚨᚾ 💍 (@tcubd) reported 17 minutes ago

  @Sensiblelogic06 @S_Berry_82 @playnewworld Again. Player retention was not an issue for the game to operate, as Amazon was fine operating the game with an average of 8-10k for 3-4 years. It's not like they were expected to have 1 MILLION players for 5 years.

• 
  KK (@KammyBuckets) reported 18 minutes ago

  @NWGameStatus @playnewworld Can you guys please fix the servers please 1000+ people in a queue

• 
  Sawtoothgrin (@Sawtoothgr1n) reported 20 minutes ago

  @playnewworld Well this will fix the queue problems lol

• 
  Seebs (@seebsuu) reported 20 minutes ago

  @hammerify @LSXYZ9 @playnewworld All of this is so untrue haha. It’s an MMO, and comparatively, the grind was not bad at all. And if you were in an opposing faction territory…. Just go to one of your own if it’s that bad. I never had an issue of getting killed on repeat.

• 
  sixty7gt500 (@Rupinski) reported 21 minutes ago

  @playnewworld Minor Error found: Peacocks can't give eggs. Consider changing the birds name to Peafowl

• 
  LordoftheCritics (@LordoftheCritic) reported 22 minutes ago

  @playnewworld Anti consumer move. It should have left behind an offline mode. Time to sue all these live service companies

• 
  Fat Tony (@FatManinavan) reported 23 minutes ago

  @playnewworld Thousands of hours invested in this game. Sad sad days. By far my favorite mmo of all time. Even with the many issues. Played since day 1

• 
  Ori Node (@Ori_Node) reported 25 minutes ago

  @playnewworld Trying to contact support about an ingame issue but frankly finding out HOW to contact support is impossible

• 
  Enomao (@Enomao86) reported 27 minutes ago

  @SavvvoGames @JeffBezos @playnewworld We have to unsubscribe from any Amazon service we have contracted as a form of complaint. And in the reasons section, put closure "New World : Aeternum"

• 
  ᛏᚱᛁᛋᛏᚨᚾ 💍 (@tcubd) reported 30 minutes ago

  @Sensiblelogic06 @S_Berry_82 @playnewworld 50k peak this month. If player numbers were a problem it would have been canceled when it was averaging 8k months over month 3 years ago. Stop defending corporate greed.

• 
  CptShooter (@CptShooter) reported 32 minutes ago

  @playnewworld The game had its moments. But the persistent failure to acknowledge the game's major systemic issues and the reluctance to fix them killed it. The constant creation and merging of servers instead of system overhauls was just one of the things that turned me off.

• 
  lolJayMo2 (@lolJayMo2) reported 32 minutes ago

  @LSXYZ9 @playnewworld I’d say the problem was that SO MANY people saw it during release. It was dull on release and nobody came back. I begged my friends but they absolutely refused.

• 
  Mithraic_Path_of_Dharma (@MithraicDharma) reported 38 minutes ago

  @playnewworld Honestly you had a great game, could have kept it going if you adjusted the monetization model. Live service games always have me worried about bug companies just walking away.

• 
  Olexander Kozynets (@Alex_Kozinets) reported 46 minutes ago

  @MMORPGcom @playnewworld There were many talented people, but still: The game engine was rubbish Overall game was a buggy mess that they couldn't fix The game had no vision of tge playing loop Decisions and changes lacked consistency and were constantly contradicting previous changes It was inevitable

• 
  Suspecttaken (@suspecttaken84) reported 47 minutes ago

  @playnewworld But why? This game had its issues but I still enjoyed it. Many people still play! Suits telling yall to end service because they can’t buy a 2nd yacht with it?

• 
  Rickey Williams (@Sensiblelogic06) reported 50 minutes ago

  @tcubd @S_Berry_82 @playnewworld They were not fine, you are saying they are dine and I am confused why you are saying that, they were not happy with 8 to 10k players the fact you are saying that is the issue with your argument, mmorpgs will not do well with that low of a base especially new ones

• 
  Roger Barreto (@rogerbarretto) reported 55 minutes ago

  @playnewworld Saddened. After many MMOs, this one really clicked and was very balanced. But 5k DAU won't cover the microtransactions model. Pity it can't sustain; I'd sub for stability. At least the COGS should suffice to keep the service online with some margin.

• 
  Doom CMYK (@Doom_CMYK) reported 57 minutes ago

  @playnewworld A lot of promise but the bugs, lag and hacking messed this game up.

• 
  ᛏᚱᛁᛋᛏᚨᚾ 💍 (@tcubd) reported 58 minutes ago

  @S_Berry_82 @playnewworld You're not understanding that even if they had 10x more players, Amazon would have pulled it anyways. This is not a "game bad" problem.

• 
  Rodrigo Aces (@AcesRodrigo) reported 60 minutes ago

  @playnewworld im here just to see the car crash

• 
  ZWOGs (@ZWOGsOfficial) reported 1 hour ago

  @playnewworld Sell it to someone who can actually fix it. Because this game was incredible at launch and it only got worse for no reason. Give it to someone who can do the job. This is such a shame to see.

• 
  Shultsy 👾 (@ShultsyPlays) reported 1 hour ago

  @BagginsTV @playnewworld What profit? The game made zero money in 5 years? I'd pull the plug too. This was the same dev team the entire life cycle. Same leadership except homeboy left. They had 5 years of free reign from Amazon and failed. That's a development problem that led to a corporate problem.

• 
  Unknown (@ImaBeAfk) reported 1 hour ago

  @playnewworld can yall ffs fix ur game like for real … itd be nice to play without random crashes and disconnects to sit in a 40 min queue to play for 90 mins to repeat the process