New World

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 01/10/2026 17:05

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Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Sign in (92%)

    Sign in (92%)

  2. Glitches (8%)

    Glitches (8%)

Community Discussion

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New World Issues Reports

Latest outage, problems and issue reports in social media:

  • ellyamanda Elly (@ellyamanda) reported

    @playnewworld Imagine being in que for hours, just to get to positon 40 to then get a failed to login error :) ha ha ha.

  • bestrvf Joe Brown (@bestrvf) reported

    @JacobGGLive @playnewworld I also contacted the support service, they didn't do anything with the problem....but I was able to recover my hacked account with the help of @CYBERCR3CK on Instagram .He is legit and trusted.

  • Blacky0804 Makis Karagiannidis (@Blacky0804) reported

    @playnewworld There must have been a major error just right now with the server structure, since i was waiting in queue and all of a sudden i get an error and my character is gone. Care to explain?

  • ZiuneTTV ziune (@ZiuneTTV) reported

    another 3 hours!!! in the queue. error right before i am in srsly? @playnewworld

  • RisteiuAlex Alex Risteiu (@RisteiuAlex) reported

    @playnewworld I'm sorry but this is a terrible launch. Been trying to connect since the servers opened early in the EU morning and every time i get closer in the q , i get disconnected with an error message and my position in the q is reseted.

  • daanxyz Daan (@daanxyz) reported

    @playnewworld servers down?

  • The_real_sth0r Thor Strange (@The_real_sth0r) reported

    @playnewworld Can we please have the login server at the server status list?

  • JeanTVgaming JeanTVGaming (@JeanTVgaming) reported

    @playnewworld @Osxgeekgirl Same problem

  • stephenkeenan7 stephen keenan (@stephenkeenan7) reported

    @playnewworld is the EU SERVERS DOWN?

  • Digit9467G David Le Poidevin (@Digit9467G) reported

    @playnewworld Aware of login queues? are you aware that after waiting for an hour to go from 728 to 220, we get the mm_loginservices_internalServerErrorException error just to requeue and be placed 1335 in line?

  • wtfishenderson Henderson (@wtfishenderson) reported

    @playnewworld Why did I sit in a queue for almost 3 hours, then once i get to position 100. It boots me out for login failed and i have to requeue and stick me at the back of the line...

  • MikeMcKie92 Mike McKie (@MikeMcKie92) reported

    @playnewworld @Osxgeekgirl nice to know you ignored my tweets with the error code that's giving me the same issues as @osxgeekgirl 🙄

  • beckyshuriea Dr Becky Bolton (@beckyshuriea) reported

    @playnewworld login servers down EU?

  • realbigcheesetv BigCheeseTV (@realbigcheesetv) reported

    @playnewworld Awful experience so far, logged in this morning got to level 11, ended up in a 1300 person queue after being booted, got in....got booted, joined a 1500 person queue..got an error message...now my character has disappeared...not a happy customer.

  • TheStormTiger Alex (@TheStormTiger) reported

    @MindofX1 @philou225 @playnewworld They had a beta and the same problem they litterally had to add servers they have not learned anything from that beta at all this is on them

  • maxrenke Max Renke 🐱‍💻 (@maxrenke) reported

    @Eddie_v3 @CrazyStiggy @playnewworld you don't know what you're talking about. this is a fundamental problem, no cloud provider can solve this. it's an economics problem

  • TokiBuni Toki 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@TokiBuni) reported

    @playnewworld I got in after 2 hours of waiting and seen 90% of players jumping and running into walls (not playing but keeping their space in the game) while I get it.. I also think this may be part of the problem. Signed out after lunch break and I've been getting a connection error since👎

  • Nicriks Nicriks (@Nicriks) reported

    @playnewworld There is nothing more fun than waiting 2+ hours a second time to see again the ERROR inscription being 11 in the queue ... all servers in EU have 2000+ people in the queue. How am I supposed to get on some server ... FFS

  • goony14859082 goony (@goony14859082) reported

    @playnewworld HAHAHAHAH. Fix login Servers. For such a multi-billion dollar company, its such a shame that servers on release day work like a ***** in the church

  • Braderzz001 Brad (@Braderzz001) reported

    @playnewworld I waited until I was 40 in line and then I got an error like many others and now my character has disappeared. What even is this????

  • gekovandal geko (@gekovandal) reported

    @playnewworld Hey, i can't login anymore on the game, getting account error in eu, hope it is not the beginning of something bad.

  • citizensharna shar ツ (@citizensharna) reported

    @playnewworld keep getting the error 'mm_loginservices_InternalServerErrorException' whenever I load up the game, and my character has gone missing? I was sat in the queue for over an hour and got kicked off because of this error message.

  • iTackleF4tKidsx Tyler jackson (@iTackleF4tKidsx) reported

    @MeduMoon @the_c0urier992 @playnewworld from 600 in queue to 30 and they crash, the pain is real🥲

  • FRichter921 Fridrich Richter (@FRichter921) reported

    @playnewworld After waiting 4h in queue, getting to position 30.. now I get errors and my character is gone. Good job

  • Maleficus24 Maleficus (@Maleficus24) reported

    @DanitsiaTLP @playnewworld I mean don’t try and get on the same server that some of the biggest streamers are on. Easy fix.

  • Krafteon Kraft (@Krafteon) reported

    @Lushton @playnewworld Every launch has issues. Rough, would be full server access with servers crashed and inoperable. Until a company pulls off a seamless launch, I will always expect queue times or down servers. It's. How. PC. Gaming. Goes. Always has been this way.

  • GavenXIV Gaven (@GavenXIV) reported

    @playnewworld is your login server down?

  • _Al_ex Alex (@_Al_ex) reported

    @playnewworld internal server error I got 10 hours and can't enter

  • WolfdaleWZRD Wolfdale (@WolfdaleWZRD) reported

    @playnewworld your login server already failed..

  • ZanjiOfficial Zanji (@ZanjiOfficial) reported

    @playnewworld thanks, for letting me a paying custommer sit for 3 ******* HOURS in que. To then just kick me off. Fix your ******* ****.