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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (79%)
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Game Crash (11%)
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Online Play (6%)
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Glitches (3%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Munich |
Sign in | |
| Schlotheim |
Sign in | |
 Södertälje |
Sign in | |
| Meitingen |
Sign in | |
| Langenhagen |
Sign in | |
| Bremen |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Jacob
(@DontTakeMeOn) reported
@playnewworld Fix the spam healers and trash bow users
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Merry Mammoth
(@Merry_Mammoth) reported
@playnewworld Wtf is this Lag Detected crap. I came back to the game when it worked fine 6 months ago and now it’s running like crap with this error disconnecting me every 5 minutes. How do I fix this? it’s unplayable
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Robin
(@VeNoMzShibe) reported
@playnewworld @jokidre Extra time to fix that mob variety 😎👌
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Jacob
(@DontTakeMeOn) reported
@playnewworld Fix opr, it's spam healing and bow cucks
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Miller
(@ItsMillr) reported
@playnewworld Cool! Would rather have a 25-50 man PVE raid & world bosses that are difficult af & equal cash/hr as holding a main territory so all the pvers don’t quit like they already have. No PVE = dead MMO. Need a MASSIVE PVE overhaul & more than brimstone sands to fix that
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Beautiful Dobby
(@BeautifulDobby) reported
@playnewworld how about you fix your buggy *** game from the ground up instead of promising yet another boring event?
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BALDWIN
(@BaldwinSaysGG) reported
@Ayo_ItzRed @playnewworld The game was not ready obviously when launched. So now that it's a little more polished and the systems aren't abusable, why not open a few fresh start servers (that you can't transfer to) that are free from all the impact of the problems?
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Dovy
(@lildovy) reported
@playnewworld force everyone into pvp and fix the game.
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The Laze
(@The_Laze_Utopia) reported
@sandlebar_kit @playnewworld *ponders ultimate trophy ever being available* there are hotspots that can be fished, yet are registered into map or by players. The gaslighting of fisherman in regards to the crate issue and lag outs to crashing.
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Merry Mammoth
(@Merry_Mammoth) reported
@playnewworld Why is the lag detected bug a thing. Literally can’t play the game
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IchibanTTV
(@Ichiban09453777) reported
@playnewworld hemorrhaging players. Two days gathering soul motes. This is a joke. Have to use gold bots. Not everyone wants to do the same dungeon 60 times. doesn’t seem to bother you no one is happy. impossible to fix now. New world = @AshesofCreation waiting room.
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Huh
(@Prawnsamdi) reported
@playnewworld have you guys considered fresh-start servers down the road around the time of a big patch release?
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Meckz
(@Cmeckz) reported
@playnewworld No problems in previous times I’ve played, but after good gauntlet was added issues started arriving heavily. The game has way to much potential, but it’s plagued with bugs, poor server compatibility, and just a lack of content. With this new “rockband simulator” you’re taking
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Kaos Josh
(@kaosjosh89) reported
@playnewworld Awesome I can’t even load the game since some stupid error since the recent updates enjoy folks
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The Laze
(@The_Laze_Utopia) reported
@faeyerlol @playnewworld They still haven't implemented a lag out fix, multiple hotspots do not register to player or map despite being able to be used. *ignores ultimate trophy and the aptitude crates issue that is meh*
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matt sargent
(@italian9098) reported
@playnewworld Wish my pc didn't crash everytime I try and load into a server
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Pensamientos
(@FRpensamientos) reported
@playnewworld The only thing that the customer service told me to take a screenshot when I'm farming. now I must play taking capture every second that I am farming?
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Star Guardian ζ͜͡𝓕𝓪𝓮 💮
(@faeyerlol) reported
@The_Laze_Utopia @playnewworld Fishing issue?
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Sawyer Swanson
(@Soyapop88) reported
@playnewworld I can't start New World now. I was able to play for about an hour and now my PC restarts whenever I try to start New World. Every other game I have works fine. This an issue right now?
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Eas
(@PlaneswalkerGam) reported
I've reached my breaking point with @playnewworld after 12oohs plus😔 Weapon perks not working, pots not going off, stuck in weaponswap, roots still not fixed, ... it's just not an enjoyable experience. @AMZNGameStudios #newworld #MMO #MMORPG
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Lollerz
(@Lollerz420) reported
@playnewworld Lets just add **** to a broken/dead game. Instead of fixing the game
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StillsonXP | Stillson.eth
(@StillsonXP_) reported
@playnewworld the problem with this is no tips because all 5 players in the server are in the same band
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American_Snyper
(@Americansn1per7) reported
@playnewworld Thanks for making the bows completely obsolete and buffing all the other already broken weapons. If anyone wants to do PVP, make sure you don’t use the bow. You will fail miserably. Doesn’t matter how heavy their gear is your opponent will be able to catch you. Great job.
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LordDysp
(@LDysp) reported
@playnewworld Who came up with this idea? Was there really nothing else to fix or nothing else to add?? Do you seriously expect this to bring back the players??? I seriously will never forgive for ruining the best game ever!!!! Not just this rock band stuff but everything else along the way.
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Reelp
(@reelp_crypxo) reported
@Ash01190356 @playnewworld Then I don’t understand how your game runs poorly lol, I play on a g9 and I don’t have problems keeping fps up
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Jacob
(@DontTakeMeOn) reported
@playnewworld Fix the damn combat goddammit
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Ryan Peffley
(@peffley_ryan) reported
@DamionW56391968 @Quarterlol @playnewworld Problem with that logic, is the majority of these things should have been in the game from day 1.
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DeathEy0e
(@DeathEy0e) reported
@playnewworld Dry tree server down
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Steve Wahl
(@WahlSteve) reported
@SigGuy365 @playnewworld They have to make sure it's not released broken though. PTR feedback and updates have been a plenty. Last thing they want to do is release it half baked
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IchibanTTV
(@Ichiban09453777) reported
@playnewworld every server, have had to compete with gathering bots. This problem has never gotten better. And is never responded to on forums. Only solution to the problems you’ve created is to throw irl money at this game to buy gold. Because no one has time to farm like this.