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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Problems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
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Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Live Outage Map
The most recent New World outage reports came from the following cities::
Community DiscussionTips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
New World Issues ReportsLatest outage, problems and issue reports in social media:
Ben 'Benson' Bowe
@playnewworld I have been kicked form queue 3 times now, is there any fix to the failed to login error message?
@EyeSeeU8 @playnewworld No.. they said it was fixed and by all accounts it wasn't an issue with anything but EVGA cards.... Mine was a Gigabyte OC
@WildsideMB @playnewworld There is no defending it. Everyone expects issues on a launch. Especially a game such as this, but this is just unacceptable. They happily took everyone's money and now a lot people are left with a game they cant even get in to. The trend continues.
@playnewworld Got home from work at 4pm, queued up, 1300 people in queue. Got to 100th in queue, login servers crash. Re-log 30 mins later and I'm 120th in queue, get to <50 'Can't confirm place in queue' error and game quits. I'm then put back to 1200 queue and its now 9pm. Yay
Everyone in #NewWorldMMO #NewWorld AFK scripting, you trash. Hope you can fix this @playnewworld
@CrazyStiggy @playnewworld Every new mmorpg has this problem with queues on launch, but it’s mad how the Devs didn’t think about the potential of that happening and increase capacity of servers beforehand
@playnewworld can y’all please increase your server size or fix the queen issues, and fix the respawn issues I was playing earlier and couldn’t respawn for 7 days…now I’m stuck in que please fix
@playnewworld Shameful, that a company like Amazon has this hosting problem is inadmissible, they have had enough time and data to foresee something like that.
@playnewworld really disappointing these login queues, spend more time in the queue than actual having playing the game
@playnewworld this is ridiculous, this happened in the beta aswell yet... here it is, thought the purpose of a beta was to fix problems before release. sort your servers, increase players, i can be patient and have been for 4 hours now, so hurry up
@playnewworld Fix the que issue!
@playnewworld Too many neck beards are logging in, and bengeing out on the game. Instead of logging out, they’re going to tape down an arrow key to keep them logged in while they sleep. This is unfair advantage because they’re going to be max level before others can even log in. FIX
@playnewworld Omg please fix the 7 day cooldown for respawn!!!! I'm not the only one experiencing this and it's much worse than waiting a couple hours for a queue.
@playnewworld How does this PvP works? People are IMMORTAL! How the hell you guys **** up this way? Please fix this exploit/bug!!
Luís Filipe Escobar
@playnewworld Is this a joke? We are having these issues since preview last year and still not fixed! A big % of people can't still do not log in properly, the queue system is really ****** up.
@playnewworld i was waiting in the queue after i got kicked out (no internet issues all other programmes worked fine) and was on position 26, again kicked out of queue and now im 848. EU Central, Ganzir, Name:VladImpaler, can u please fix this.....
@playnewworld Just waited 45 Minutes in queue. At 250 it kicked me out of queue with error "unable to join queue". Now I'm in queue spot 1500. Good to see that it was worth waiting for the delayed release ;-)
Frank G 🇨🇦
@playnewworld I'm curious if the "queueing for a starting area..." is being addressed at all. If you crash/leave etc and then try to re-log you get put into a separate queue that seems to just not move at all. Cheers 🍻
@playnewworld This is NOT GOOD ENOUGH. On behalf of the hundreds of thousands that paid and can't play: Get your **** together and fix it. You own the largest cloud platform in the world. Act like it.
Aeternum Vive Giolas
@playnewworld server population is way to low. Took the day off got lag booted and 2 hours later still 162 in queue. Not fun at all.
12 hours and Still not in game. Managed to get to 70th before an error message kicked me out back to 650th @playnewworld I want my money back
Dr. Lenore Kubie
I love how the whole gaming community is flabbergasted and pissed that @playnewworld didn’t coordinate with @awscloud to handle these server issues. Y’all can launch a rocket into space but can’t launch a game @amazon ?
@playnewworld can anyone explain why, after a day of server queueing issues on the EU servers, the American based Amazon Games decided to dedicate more resources to NA? There are several hundred thousand people that have been waiting to play for 12 hours and this is terrible.
@playnewworld 11 ******* HOURS of waiting and then disconnect again and again YA VASH ROT EBAL
@playnewworld working all day come home to just on....... Will be no game play tonight... but hey at least the login page looks nice
@HapaFodder @playnewworld I've had a different experience thus far with how the beta went for me and their tech support team not even reading my problem before marking it solved.
@TheMissAtomic @playnewworld @Fallout I finished a video while on queue, then when I was like at 200 it gave me an error, back to the end of the line. Maybe I will try to start over in one of the new servers too lol
@BlackShrubberie @playnewworld @benevolentbowd But Casa imagine paying for a product and then not being able to use it. Paying customers have every right to say whatever they want. They had how many years and still cant get it right. Had no problem taking everyone's money though. And I'm sure the cash shop works fine.
Yerli ve Milli Çaycı
@playnewworld So... new issue now... I created a char in Vagon, now my char is gone because Thanos snapped his finger and Vagon vanished so... I LOST my char's name because I can't delete the char and the game is saying that, my name was already taken!
@playnewworld fix SA SERVER PLZ