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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (86%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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PlesnivejSejra
(@sejra_tw) reported
@playnewworld EU - waiting for 3 hour and 100 ppl in queue - ERROR and again at the beginning ... wut? This game is absolutely great ... great queue waiting simulator! ... I was in the game the first day until the server restarted, then just the queue --- how can i refund this waste?
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Silje Mumford
(@SiljeBungum) reported
@Skyliner_1909 @Bludgen @playnewworld This does not work anymore. waited 10mins after closing the error message, still not back in queue. Pressed play and was sent to the very back.
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George
(@arazein3201) reported
@playnewworld Waiting through an 1800+ queue only to have a "connection error" on 6. I applaud you!
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TroubleMagnet #BlackLivesMatter
(@TroubleMagn3t) reported
@playnewworld Any plans on addressing queue bugs? Got a login error the first time though this morning. Dropped most of the way through the next time. Now the wait is hours long. Can you confirm waiting after getting a dropped from queue message works, and max time to wait?
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Jack
(@dertia22) reported
@playnewworld fix the QUEUESSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSS
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Dr Becky Bolton
(@beckyshuriea) reported
@playnewworld imagine starting a queue at 1800, getting down to 730 after an hour just to get an error code which boots you back to the back of a 2000 person queue. What’s the point?
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Daniel P Oberlechner
(@dpoberlechner) reported
@playnewworld guys here s the problem: we dont want to move our characters. we have guilds. we have friends. and we dont want to go through a transfer that isnt guaranteed to prevent the long Qs. we are having Qs, crashes in Qs, and frustrated people since launch. FIX IT.
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MustangScotty
(@MustangScottyGG) reported
@playnewworld fix your que log in servers
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SPIN Zeeza
(@StayZeeza) reported
@playnewworld been in queue for an hour today, nothing tragic. 198th, game error, kicked out, rejoined at 2500. thanks for nothing! 🖕
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Chris Watson
(@Watson4days) reported
@playnewworld I attempted playing last night and notice there is a bug to where I cannot add any attributes all of my attributes are strength 140. How can I fix this?
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Иван Стрединин
(@xarxus1) reported
@Dhalucard @PlaynewworldDE @playnewworld you're already ******* going to fix the ******* problem with queues on your filthy ******* servers, I've been waiting in this ******* queue for 4 hours to ******* end up at the end of the ******* queue again
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Relic
(@listening2day) reported
@BeIatar @playnewworld I feel your pain. I had a crash to desktop while waiting in the queue as well. I can say though it’s totally worth the wait 😎 last night was super fun
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Paulo Silva
(@PauloSi86776659) reported
@playnewworld Queue errors are the main problem
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Jardog9
(@jardog9) reported
@playnewworld needs to fix my sleep schedule. You'd think it would be the simplest thing but nooo they just sit there and allow me to get 4 hours of sleep while having to work 11 hours the next day.
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Shurareki
(@Shurareki) reported
@playnewworld my character is stuck after the lag detected error and now I can't do anything unstuck doesn't work neither will recall. I've already lost over 24 hours of game time. When will this be fixed..
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krisszmossz
(@krisszmossz) reported
@playnewworld After spending another 1.5hours in "starting area queue" after spending 5 hours in normal queue. I got login error and now in starting area queue again but 2x the size. So far in 3 days I have 28hours play time on steam and about 6 hours actually playing the game. Less than 1/4
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Superman2642
(@Superman2642) reported
@playnewworld If u actually made it available to transfer ur character to the new servers, it would be awesome. The problem now is that people are waiting to play on their already leveled up character, instead of transferring to another server
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alyeska
(@xKostah) reported
@playnewworld I was in que at 48, my pc had shutoff from waiting went top turn back on now it says im 848 fix the servers jeff bezos
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Sakari Niittymaa
(@sakariniittymaa) reported
@JGlogowsky @playnewworld Just remember do not push the play button again if you got an error. Just press ok and wait, it'll continue after a while from the same queue.
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LiamBaylis
(@liam_ltpb4) reported
@playnewworld I’ve been in queue for 6 hours today trying log into eh central muspeheim and have been kicked out of queue 4 time last and have been reset to 2718 in queue twice now please fix this cause this is really annoying having to wait 6 hours just to log into the game
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Hoddler
(@D50624590) reported
Even the lowest pop servers have hour long queues. Also queues keep crashing. fix the poopy game... @playnewworld @amazongames @amazon
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Emmanuel
(@M0ACHAN) reported
@playnewworld Fixing queues probably takes a while which is understandable, but could you release a quick fix that puts us back in queue where we left off when an error appears while queuing ? Frustrating to go from 3000 to 7 in queue to see an error popping last minute...
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Michael Smith
(@Archangel3003) reported
@playnewworld Is anyone getting connection errors saying to many requests after being in the queue for awhile on EU servers??
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AbZürd
(@doggen75) reported
@playnewworld @playnewworld considering the queue issues experienced, wouldn't you say that it's about time you let us know what's causing this?
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Jaysen Bazinga
(@Cybrisbob) reported
@playnewworld Freaking Awesome, so impressed with the servers, get to number 121 in the queue and then error, left it alone it reconnected but now 2500 in the queue. Nice way of avoiding the steam 2hr refund policy, make you wait in a queue.
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Kudlinski41
(@Moose_EuNE) reported
from
Poznań, Województwo Wielkopolskie
@playnewworld I don’t mind having a 3k queue as long as it’s fair… I got kicked 3 times already by some random disconnect. Effectively making me unable to play and have to sit for 6k+ queue summed.. that is unacceptable :(
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Yuxiie 🌼 🎥
(@Yuxiie) reported
@NewWorldServers @playnewworld I have this problem
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LiamBaylis
(@liam_ltpb4) reported
@playnewworld I’ve been in queue for 6 hours today trying log into eu central muspelheim and have been kicked out of queue 4 time last and have been reset to 2718 in queue twice now please fix this cause this is really annoying having to wait 6 hours just to log into the game
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IStreamSandwich - Stephen
(@istreamsandwich) reported
So @paintycup put me in queue for @playnewworld like 2 hours ago.. I get home from work, 250 in queue... three minutes pass and BOOM Failed to join login queue. Not the usual "Leave it and you will be in queue" ... this is the full dickpunch of a queue kick
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oVoxen
(@o_voxen) reported
@playnewworld Anything coming up to fix this ?