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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (86%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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INoScopedJFK
(@INoScopedJFK14) reported
@playnewworld How about fix the exploit of 17% influence with 1 run? It’s literally destroying the game. Put a faction in conflict within 30 mins.
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MandyNova
(@MNova411) reported
I have a small problem that I always want to #PLAYNEWWORLD
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The One And Only
(@Frankenllama1) reported
@JeffBezos @playnewworld Are you ***************? the servers run about as well as the average american, your devs couldn't be arsed to program a swimming animation, the server size is embarrassingly small, and the achievement system is completely broken. Fix your ******* game.
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Loki's Tech
(@LokiTech3) reported
@playnewworld @roqiCS Developer hate SEA... or maybe Amazon it self... The game still killing GPU though and dev not fixing it... If problem was the GPU, why there is no problem running another hundreds games with those GPU
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Roberto
(@Roby_F87) reported
@playnewworld It's since the launch of the game I can't get into the game! Endless queues and continuous disconnection errors (ticket expired...). It's been 6 days! Move on and fix the servers!!
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Filip Ryder
(@Filip_Ryder) reported
@playnewworld are you guys working on a fix for the "lag detected problem"? I'm on 14 ping and keep getting it...
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Dinis Silva
(@dinisskizee) reported
@playnewworld > Remove Servers > Create a global server > To prevent overpopulation, and resource problems, you could implement a system similar to dimensions that would redirect the player to a dimension (with a maximum of 2k players (still in the same server)).
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Rakshasa
(@RakshasaaR) reported
@playnewworld Was excited to play with my friends, but since I can't create a character of their server, I just ordered a refund. What a terrible way to adress server problems.
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near
(@95near) reported
@playnewworld will there be a fix for the armine dungeon?? It’s unplayable for everyone in my server Linlin. I’ve hit a wall in the main quest and can’t advance until I play this dungeon :(((
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Azeriath
(@Azeriath) reported
@Brick_houze @playnewworld Yeah US seems good now. EU seems to have more issues still
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Condomise
(@Condomise1) reported
@playnewworld I don't want to do the queue again if your game crash, just put something to solve the problem, increase your server cap and resolve all the bug that need a game restart to solve them
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XanderNat
(@NickG1962) reported
@playnewworld Remove auto run from the game and it will solve the problem I see so many players using it up against walls so they don't get kicked
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Michael Meunier
(@TheBigM145) reported
@Drunk_Pandaren @playnewworld It's only very specific cards that are breaking and it's due to a hardware problem. Overwhelming majority have 0 issues
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DrunKev🍺
(@RealDrunKev) reported
@aHPoze @playnewworld But by no means is it easy once you've already got the rendering pipeline done and everything is built on top of it. They would have to set weird limits and delays in there as a bandaid fix for the faulty hardware or something of the sort whike will just reduce fps artifically
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Dan Robins
(@roxyrocco2014) reported
@playnewworld This is a game developer issue, not a player issue dummies Fix your game
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Bread 🍞
(@EnjoyBread) reported
@playnewworld im fishing at hotspot and the game crash wtf is that ****, now im back in queue at 1200 fix ur servers god damn it
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MendoXen
(@MendoXen_Afa) reported
@zlatkoty @playnewworld I dont think adding a lot more capacity without making the actual map bigger would bring other annoying issues the game. We are already fighting for materials as it is. In my opinion that is a reason why they dont want to increase the cap too much.
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🌊 phil フィル
(@xchilphilx) reported
@DenzelAy @CeeRM_ @playnewworld Yeah I’m really hoping we get an official statement from both studio and manufacturers. Mine was a release-day 3080 and I know there were some manufacturing issues. Still, I feel like a game shouldn’t brick hardware.
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Simon Blyth
(@SimmoDaYido) reported
@playnewworld The real problem is people still login and support the game, everyone needs to give this game negative reviews and force them to fix this absolute **** show of a launch and support after a week and no fix is a joke.
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Albin Kärvestad
(@AlbinKw9) reported
@playnewworld @JohnBat64114021 FIX THE FKN LAG IN DUNGEOS!
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Alchy
(@Alchyzs) reported
@playnewworld How about you fix "lag detected" error.
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Loki's Tech
(@LokiTech3) reported
@playnewworld @roqiCS Developer hate SEA... or maybe Amazon it self... The game still killing GPUs though and dev not fixing it... If problem was the GPUs, why there are no problem running another hundreds games with those GPUs
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In the clouds.
(@CloudyGeezy) reported
@playnewworld FIX BIGGER SERVERS
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Julia
(@Julia_CaSsian) reported
@playnewworld You really, really, really should put a grace period too for when you crash, not just this. Its crazy that if you disconnect and reconnect within a minute you get back in a 12 hours queue
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Michael Hernadt
(@israphelhunter1) reported
@playnewworld Can you fix kibu server. Dungeons dont let you in and nobody can progress main story
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Jesper
(@JespersVisions) reported
@WheaT0ast @playnewworld The thing I don’t understand is it’s 2021 and it’s like new word is the NOT first mmorpg out there It’s mind blowing that they didn’t see this coming in 2021 And have more players on a full server is going to be bad @playnewworld your problems will be gone with char transfers
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𝙏𝙧𝙞𝙩𝙤𝙣 ヅ
(@TritonVIIIX) reported
@animefaceboy @WhoaFlyingChair @playnewworld its ur twitter rating stupid ****.. means ur a disruptive *** account to twitter, always causing issues
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Daryl
(@Griylo) reported
Please fix the horrible desync on expeditions. The entire of tir na nog are experiencing it. A good 2 seconds of desync @playnewworld
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Merouac
(@Merouac_) reported
@playnewworld when will you fix amrine? 6 days of MSQ block is unacceptable.
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Skeech
(@Skeechz) reported
@playnewworld Are you going to fix the dungeon lag or shall I quit the game already?