Office 365

Office 365 Outage Map

The map below depicts the most recent cities worldwide where Office 365 users have reported problems and outages. If you are having an issue with Office 365, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Office 365 users affected:

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Office 365 is an online productivity suite that is developed by Microsoft. Office 365 contains online and offline versions of Microsoft Office, Skype and Onedrive, as well as online versions of Sharepoint, Exchange and Project.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bogotá, Distrito Capital de Bogotá 4
Perth, WA 3
Ashburn, VA 2
Quito, Provincia de Pichincha 2
Vancouver, BC 2
Mexico City, CDMX 2
Minneapolis, MN 2
London, England 2
Southampton, England 2
Mumbai, MH 2
Brooklyn, NY 2
Lilleshall, England 1
Danvers, MA 1
St. Louis, MO 1
Lyon, Auvergne-Rhône-Alpes 1
Munich, Bavaria 1
Wapakoneta, OH 1
Kitzingen, Bavaria 1
Hurricane, WV 1
Hamburg, HH 1
Belfast, Northern Ireland 1
Charenton-le-Pont, Île-de-France 1
Colorado Springs, CO 1
Brampton, ON 1
Manchester, England 1
Roseville, CA 1
New Lenox, IL 1
Berlin, NJ 1
San Luis Potosí, SLP 1
Surrey, BC 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Office 365 Issues Reports

Latest outage, problems and issue reports in social media:

  • Manoj_Ahir1 Manoj Ahir (@Manoj_Ahir1) reported

    @GooglePlay I have shared my issue with DM. Kindly look into this matter. I want to cancel the subscription of office 365 through google play.

  • jaXmiXe jasmine (@jaXmiXe) reported

    i am an office 365 girl forever!! google apps, like docs and slides, are just terrible. i hate the interface so badly. office 365 is just so much cleaner and has many more options. it’s easier to use and it isn’t ugly.

  • darkstarTH Dr. Pain (@darkstarTH) reported

    @Office365 @Office @MicrosoftHelps I have been waiting with a service request for 10 days and your outsourced support engineers are pathetically slow and unacceptable

  • moten481 Frank Moten (@moten481) reported

    @Rackspace No one has contacted me and your help desk is shut down. We have migrated to office 365 without assistance but need our and our client's email. You have provided no status on the data from our mailboxes, please respond or post info somewhere.

  • eb_silvers2 EB Silvers (@eb_silvers2) reported

    I am trying to connect my Gmail with Outlook and it’s not working. When I click troubleshoot it doesn’t do anything.@Outlook @Microsoft @Office365

  • JohnFMauldin John Mauldin (@JohnFMauldin) reported

    Just an FYI for those trying to email me. Rackspace has been down for over two days. My emails, I am told, are getting hard bounced. Rackspace wants people to migrate to Office 365. “Dammit, man, I am a writer, not a techie.” What to do? Sigh.

  • lordspiffington Spiff (@lordspiffington) reported

    @Office Twitter is my feedback portal. Can you just fix it? It really can’t be that hard. #Office365

  • agchick Tricia Braid 🇺🇦 (@agchick) reported

    @Office365 support: when sharing an Office calendar with a gmail address, the email invite “click here” button goes to a @Microsoft login screen. The gmail user does not have a MS account. How do we get around this?

  • nuttyinsb SB (@nuttyinsb) reported

    @Rackspace How to fix this debacle with proper instructions. First you need to do several things. You won't be able to do anything without a valid working private domain address when trying to sign up with office 365. You will also need your DNS login information to resolve this.

  • AbaYonatan Jonathan Edelman (@AbaYonatan) reported

    @Office365 you have me locked out of my business account for 5 1/2 days because of a problem that YOU caused. Your customer service experience is the worst I've ever encountered. How do I get some help?

  • JimmyWick10 Jimmy Wick (@JimmyWick10) reported

    @JoseBBphp @Rackspace It has been known that in the past few days many users have been impacted by an email service outage. With increased staffing, we have been able to help the maximum number of users by migrating #Rackspace mailboxes to Office 365. Get in touch with us #Apps4rent. #RackspaceOutage

  • Chudster777 Richard Carter (@Chudster777) reported

    @MicrosoftUK Hi, what's the best way to cancel my Office365 please? Outlook for Android won't led me add my Yahoo email address, so one of the main apps I pay for is not working. Thanks.

  • CameronOrdSmith Cameron Smith (@CameronOrdSmith) reported

    @GergelyOrosz @Google @Office365 I then used LinkedIn and my network of contacts to get in touch with a senior sales person from a larger market in the same region (EMEA). I explained the problem and asked him to put me in touch with someone/anyone who could actually send me a quote or equivalent. "Yes, sure".

  • scheidj Joshua Scheid (@scheidj) reported

    @Office Why all of the sudden do I have to activate Office 365 for Mac every time I open one of the programs? And how do I fix it?

  • TechAssist TechAssist® (@TechAssist) reported

    @FranklynHamilt3 @Rackspace If you have access to your domain's DNS, then you can CUTOVER to Office 365 directly. Since Rackspace remains down and it appears they will be down for some time, then "migration" (which refers to migrating past data) isn't possible. Cutover will get your emails flowing again.

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