Office 365

Office 365 Outage Map

The map below depicts the most recent cities worldwide where Office 365 users have reported problems and outages. If you are having an issue with Office 365, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Office 365 users affected:

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Office 365 is an online productivity suite that is developed by Microsoft. Office 365 contains online and offline versions of Microsoft Office, Skype and Onedrive, as well as online versions of Sharepoint, Exchange and Project.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 6
Perth, WA 4
London, England 3
Vancouver, BC 2
Brooklyn, NY 2
West Lafayette, IN 2
Auckland, Auckland 2
Brisbane, QLD 2
Sydney, NSW 2
Seattle, WA 2
Ayr, Scotland 2
Dallas, TX 2
Bogotá, Distrito Capital de Bogotá 2
Lyon, Auvergne-Rhône-Alpes 2
Toulouse, Occitanie 2
Sevilla, Andalucía 2
Bordeaux, Nouvelle-Aquitaine 1
Gold Coast, QLD 1
Cancún, ROO 1
Baltimore, MD 1
Norfolk, VA 1
Grimsby, England 1
Aldaia, Comunitat Valenciana 1
Oakville, ON 1
Dublin, Leinster 1
Hiawatha, KS 1
Derry, Northern Ireland 1
Tower Hamlets, England 1
Berlin, Land Berlin 1
Curitiba, PR 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Office 365 Issues Reports

Latest outage, problems and issue reports in social media:

  • DotSlashNatalie ./Natalie (@DotSlashNatalie) reported

    I honestly can't tell if Office 365 (Exchange) is down for just me - or a bigger issue. I tested on multiple machines across multiple networks - so I don't think it's on my end. ActiveSync service seems to be ok.

  • genetomashefski Gene Tomashefski (@genetomashefski) reported

    @MicrosoftHelps Hello, I have an office 365 Family Premium subscription. When I try to add *.de to the junk email block domain list it will not let me. I have seen where others have the same issue. These are phishing emails.

  • michaelhoffman Michael Hoffman (@michaelhoffman) reported

    @A_Aspuru_Guzik @gmail @Office365 People have been asking for it for years! One amazing thing is that by default, Gmail requires OAuth for others to connect to it as a server, yet they refuse as a client.

  • tonypox Poximus Prime ™️ (@tonypox) reported

    @TheNnanna We used to use Gsuite because our mails were hosted on Gmail but I think collaboration was an issue amongst other things. So we moved back to office 365 fully. And it has been good so far.

  • TJD12485 Tom Downey (@TJD12485) reported

    @MSFT365Status Are there service issues this morning? I can't get certain things within Teams, planner etc, to work and the admin portal on Office 365 won't load. Down detector website has people reporting issues but can't tell if its the same as mine.

  • NathanMcNulty Nathan McNulty (@NathanMcNulty) reported

    @nestafo @12Knocksinna @Office365 IIS can function fine as a relay, but MS could build a better role if they wanted Biggest frustration I have is no support if folks remove their last Exchange server Having managed EXO for 10 years without on-prem Exchange, editing AD directly is fine, but tools would be great

  • JRtheRebel JR (@JRtheRebel) reported

    @GoDaddyHelp can't sign in and check email for office 365. Is this a known issue that's being worked on?

  • FetesandFuries Fêtes and Furies (@FetesandFuries) reported

    @hugzee Can you access any of your work files online eg MS Office 365 (word, share point etc) wouldn’t need a work device for that and might tide you over till a fix is sorted. (Used to work on a service desk, it doesn’t leave you).

  • kiwinerd A.W. Peet (@kiwinerd) reported

    omg, i am being forced to use Microsoft Office 365 for certain service tasks at my university and i HATE it. the interface is horribly cluttered. how you poor bastards use this terrible bloated software every day i do not understand. 😖

  • 25z2 © Bias BIOS (@25z2) reported

    Office365 cached credentials issues here for some reason, not sure if it's just me or not..

  • NoelGroves1 Noel Groves (@NoelGroves1) reported

    Re: My 365 Account.......I wanted to write a letter today using word..........despite me having paid....its now stating "unlicensed Product" and I cannot use my word @Office365 @MicrosoftHelps Please Fix it. Do you seek remote access Again? Thank You.

  • aniruddha_nath1 aniruddha nath (@aniruddha_nath1) reported

    @MicrosoftHelps I've already subscribed for an Office 365 Personal license monthly basis. It is working fine on the Office mobile. It's not working with the Office Desktop app. Can you please look into this?

  • sammyfung Sammy Fung (@sammyfung) reported

    It’s also ridiculous that we need to create an Office365 account to ask for Microsoft (no-)assistance. We can only tell other companies using O365 that it is Microsoft problem, you should contact MS or stop using O365. @Microsoft @Office365

  • breakingmkts Breaking Market News (@breakingmkts) reported

    USER REPORTS INDICATE MICROSOFT OFFICE 365 IS HAVING PROBLEMS - DOWNDETECTOR

  • RedpillPhoto NEOstradamus in COVIDland (@RedpillPhoto) reported

    Renewed my Office 365 licence for another year earlier this afternoon. I'm now down to my last 500$CAD... Don't ask me how I'll manage to survive another year like this, I see no peaceful resolution :(

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