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Office 365

Office 365 Outage Map

The map below depicts the most recent cities worldwide where Office 365 users have reported problems and outages. If you are having an issue with Office 365, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Office 365 users affected:

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Office 365 is an online productivity suite that is developed by Microsoft. Office 365 contains online and offline versions of Microsoft Office, Skype and Onedrive, as well as online versions of Sharepoint, Exchange and Project.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Saint-Avold, ACAL 1
Lille, Hauts-de-France 2
Curitiba, PR 1
Sarasota, FL 1
Lyon, Auvergne-Rhône-Alpes 1
Southfield, MI 1
Kitchener, ON 1
Lima, Lima 1
Santiago, Santiago Metropolitan 1
São Paulo, SP 1
Tallahassee, FL 1
Philadelphia, PA 1
Cape Town, Western Cape 1
Reading, PA 1
Grenoble, Auvergne-Rhône-Alpes 1
Manchester, England 2
Saulgau, Baden-Württemberg 2
Khan Na Yao, Bangkok 1
Bournemouth, England 1
Salisbury, England 1
Sainte-Maxime, Provence-Alpes-Côte d'Azur 1
Ashburn, VA 1
Pontefract, England 1
Glasgow, Scotland 1
London, England 2
Victoria, BC 2
Sawtry, England 1
Chicago, IL 2
Dundalk, Leinster 1
Cambridge, England 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Office 365 Issues Reports

Latest outage, problems and issue reports in social media:

  • cantliff9
    Jonathan Cantliff (@cantliff9) reported

    @madebygoogle @MicrosoftHelps @gmail Gmail app not working with Office 365 emails (again) Doesn't seem to want to load modern authentication Could someone look into this please Widespread complaints online and on app store reviews. Folks, this needs some attention!

  • jfedor
    Jeff Fedor (@jfedor) reported

    @GrayBlue I've tried it on both desktop and Chrome. Neither seems to work reliably. Part of the issue is that Office365 doesn't reliably forward messages either. Use Case - we've been acquired. I have a Newco email (MS) and an existing email (GOOG). Newco is forwarding but is fickle.

  • frustratedDoe
    Cathay Pacific Boarding Music is enchanting ❤️ (@frustratedDoe) reported from Makati City, Metro Manila

    @LBP_Official naka log in na. hay, what do I expect ngayon lang yata kayo nagkakaroon ng professional work suite na @Office 365 yata , stuck in 3-hours before sent mail server (Lotus Notes?) while Development Bank of the P.I. had such prepandemic whej I opened an account ugh. how did i know?

  • neelabalan
    Neelabalan (@neelabalan) reported

    Hey @MicrosoftHelps, I'm having trouble paying for my #Office365 subscription with my credit card. Even though international usage is enabled, the payment is not going through. Can you please help me out with this issue?

  • najeeb775
    Md Najeeb Ahmed (@najeeb775) reported

    @MicrosoftHelps it's been 8 days since my office 365 outlook email is blocked by Microsoft apparently because of a technical issue which I have no clue about. Ticket already raised and after multiple follow up with the agent there is no response or progress. Ticket 260430003000.

  • VerdantDavid
    David Sentinella (@VerdantDavid) reported

    @melissak8888 Ctrl V still works. I use Windows, iPhones and Office365 at work because I'm forced to. Privately I use Linux (Fedora), Android (Samsung) and Libreoffice. No problems for the last 4 years. Others are correct, Bill Gates has little or nothing to do with Microsoft these days.

  • realDotNetDave
    David McCarter (Microsoft MVP) (@realDotNetDave) reported

    My favorite feature of Word is "Read Aloud". I find many issues using this. But I wish it worked 100%. It's REALLY flaky and stops on its own so many times reading just one page. I have noticed when the text changes style, Read Aloud gets very flaky! @Office365 @office

  • johncrickett
    John Crickett (@johncrickett) reported

    @PrimeAeon @Doctorthe113 @DevLeaderCa curious if you are able to comment on the server load of Office 365.

  • aotearoanoah
    Noah (@aotearoanoah) reported

    @JamesHalcrow I mean yeah valid. I had issues in HS with the school Office365, the whole schools services got hacked at one stage too and a bunch of seniors lost their work, so I’ve been using personal since

  • JonRolfe8
    Jon Rolfe🇺🇸 🇬🇧🏴󠁧󠁢󠁷󠁬󠁳󠁿🇨🇦🇲🇽🇫🇷 (@JonRolfe8) reported

    @therahul4402 What's happening with Linux Mint? Windows 11 happened. I did not have serious issues with Windows 10. Log into your MS account..harder and harder local options. All your personal and IP and Work Product files have to be on Onedrive. Copilot. Sales push for Office 365, when anyone with a brain has been using OS for decades. Edge harassment. Poison Updates . Slinking to subscriptions. Eternal cash flow. GFYS with a road flare.

  • luckystrike45
    Yoko (@luckystrike45) reported

    @MicrosoftHelps Recently we are receiving many requests from our customers that their Office 365 Desktop Apps prompts authentication and it repeats randomly. Login to M365 on browser is fine. Is something wrong with recent desktop app release or authentication server ?

  • mohamed_ridha
    Mohamed Ridha Hamid (@mohamed_ridha) reported

    Having moved from using Google Workspace to Office365 here are some thoughts as a macOS user. 1. The problem of browser vs application. Already seen sync issues between the two, slowness in the app as it tries to actively sync. Browser usage looks and feels clunky.

  • Baldassano
    Chris Baldassano (@Baldassano) reported

    Google has done some real wonky crap latley, Now, If you have an Android and use Gmail, it will no longer properly Auth to Office 365 accounts. Keeps asking for credentials. No fix of Yet.

  • bassmanbrian2
    Brian (@bassmanbrian2) reported

    Thinking I might have to use a 32 bit version of @mozthunderbird to solve a problem where my wife can't get invoicing in @QuickBooks to work via @Office365 email.

  • jondotgov
    Jonathan Moore (@jondotgov) reported

    As a long time Google Workspace user, I am disappointed at how @Office365 is handling their webapps. I've been struggling with formatting a Word doc all morning, where printing to PDF totally changes the layout... Open in the desktop app and can fix it in 5 min

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