Office 365

Office 365 Outage Map

The map below depicts the most recent cities worldwide where Office 365 users have reported problems and outages. If you are having an issue with Office 365, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Office 365 users affected:

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Office 365 is an online productivity suite that is developed by Microsoft. Office 365 contains online and offline versions of Microsoft Office, Skype and Onedrive, as well as online versions of Sharepoint, Exchange and Project.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bogotá, Distrito Capital de Bogotá 4
Ashburn, VA 2
Quito, Provincia de Pichincha 2
Vancouver, BC 2
Mexico City, CDMX 2
Minneapolis, MN 2
London, England 2
Southampton, England 2
Mumbai, MH 2
Brooklyn, NY 2
Salem, OR 1
Toronto, ON 1
Newburgh, NY 1
Lilleshall, England 1
Danvers, MA 1
St. Louis, MO 1
Lyon, Auvergne-Rhône-Alpes 1
Munich, Bavaria 1
Wapakoneta, OH 1
Kitzingen, Bavaria 1
Hurricane, WV 1
Hamburg, HH 1
Belfast, Northern Ireland 1
Charenton-le-Pont, Île-de-France 1
Colorado Springs, CO 1
Brampton, ON 1
Manchester, England 1
Roseville, CA 1
New Lenox, IL 1
Berlin, NJ 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Office 365 Issues Reports

Latest outage, problems and issue reports in social media:

  • Fr33Martyn TheSmokeyBeard (@Fr33Martyn) reported

    @12Knocksinna @Office365 Have you heard anything on the Exchange Web Reporting service? We use it to feed message trace data in to Splunk, due to the volume and verbosity the Exo cmdlets are too slow

  • vishnuponnath Vishnuprasad P (@vishnuponnath) reported

    @Microsoft @Office365 I am facing issues in power automate. My flow is getting failed for adding 'row to excel' some users. But for some others its working fine.

  • emmanueldmc Emmanuel ॐ (@emmanueldmc) reported

    @MSFT365Status @Office365 In my organization we are still having problems to log in with MFA to our VPN, after your announcement that the service was restored it only works for a few hours, but at this moment the issue is the same as the beginning.

  • djflavi Flavi (@djflavi) reported

    Tired of using the @Rakuten app ? Me too! They need some smarter logic on some of these websites. Go to Microsoft Office 365 login and it redirects to cloud management. Please someone...Tell me how a consumer is going to use cloud management. #NotRecommendedApp

  • mashutosh58 Ashutosh Mohanty (@mashutosh58) reported

    @MicrosoftIndia Facing issue with ms office 365 please check dm

  • IPS_Pharma IPS Pharma (@IPS_Pharma) reported

    We have been made aware that there have been some external issues with Mimecast email security provider for Microsoft Office365 today. This issue has been now solved but there may still be some delay in emails arriving at IPS. 1/2

  • SteveH_23 Steve Hernou (@SteveH_23) reported

    Been playing around with fido2 keys for Office 365 login but can't seem to set it as the default auth method. I can only choose auth app or phone call (the other registered auth methods on that account) 🤔 @janbakker_ is this a current limitation by design?

  • ChrisseyLadd Chrissey Campbell (@ChrisseyLadd) reported

    Would be nice for #microsoft to provide some customer service for the #office365 installation that refuses to launch #outlook .... 3 days, 4re-installs, 2 (non-MS) techs, ended up determining its a MS issue - no MS customer service anywhere ('cept a useless bot!)!

  • raesene Rory McCune (@raesene) reported

    @CISCO_UCCX @CisoDiagonal I think OP is alluding to the idea that public links may be guessed or overshared. If so, that doesn't mean that Onedrive is not secure, but that it can be used in an insecure way. Sharing between people in an Office365 account shouldn't suffer from that problem.

  • rleist Rob Leist (@rleist) reported

    @12Knocksinna @Office365 The back end exchange server version or online would be irrelevant. What they describe is a client (assuming Outlook) issue in how it performs auto discover.

  • emmanueldmc Emmanuel ॐ (@emmanueldmc) reported

    @Office365Status @Office365 In my organization we are still having problems to log in with MFA to our VPN, after your announcement that the service was restored it only works for a few hours, but at this moment the issue is the same as the beginning.

  • AgeMarkus 🏳️‍🌈Age🏳️‍🌈 (@AgeMarkus) reported

    @DTSO_says @Office365 Is Ctrl+Shift+V any help in Excel? I had the same issue in LibreOffice and I ended up defaulting to Ctrl+Shift+V -> down -> enter every time I wanted to paste

  • June_Smalls June Smalls (@June_Smalls) reported

    Hey @Office365 . I had a tech issue and used the chat. Customer service fixed my issue in just a few minutes. I was really prepared for a rough time. I'm an author and I couldn't open any of my word docs. Your rep was kind, quick, and efficient. Just wanted to say thanks!

  • varadmehta Varad Mehta (@varadmehta) reported

    Solutions attempted: 1) Shutting down the computer 🚫 2) Quick repair of Office 365 install 🚫 3) Full repair of Office 365 install 🚫 4) Reinstalling trackpad driver 🚫 5) Uninstalling and reinstalling Office 365 🚫 I'm not sure what else there is left for me to try.

  • UnrulyDragon Şēth ໓rคkē (@UnrulyDragon) reported

    @NoMoreTerrors Oh don't I know it. I tried to set up email export for Office 365 in their policies, which was under Discoveries?? All I got was "Error, try again later". This of course needs to be done because we're migrating it all to a new host.

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