Office 365

Office 365 Outage Map

The map below depicts the most recent cities worldwide where Office 365 users have reported problems and outages. If you are having an issue with Office 365, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Office 365 users affected:

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Office 365 is an online productivity suite that is developed by Microsoft. Office 365 contains online and offline versions of Microsoft Office, Skype and Onedrive, as well as online versions of Sharepoint, Exchange and Project.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bogotá, Distrito Capital de Bogotá 4
Manchester, England 3
Portland, OR 3
Sydney, NSW 3
Madison, AL 2
Chicago, IL 2
Orlando, FL 2
Kansas City, MO 2
Minneapolis, MN 2
Adelaide, SA 2
Chevy Chase, MD 1
Valencia, Comunitat Valenciana 1
Benito Juarez, CDMX 1
Bengaluru, KA 1
Palm Harbor, FL 1
Abha, Minţaqat ‘Asīr 1
Topeka, KS 1
Carshalton, England 1
San Antonio, TX 1
Cotia, SP 1
Barnegat, NJ 1
Komárom, Komárom-Esztergom 1
Saint Peter Port, Saint Peter Port 1
Little Rock, AR 1
Conway, AR 1
Quito, Provincia de Pichincha 1
Medellín, Departamento de Antioquia 1
Nairobi, Nairobi 1
Temuco, IX Región 1
Perth, WA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Office 365 Issues Reports

Latest outage, problems and issue reports in social media:

  • blaktron Chris Dupres 🇨🇦 (@blaktron) reported

    @VickerySec @SwiftOnSecurity And if you think those are ones that don't know, law firms that do compliance for investment banks use office 365. If there was an issue, they would not. In fact, because of the increased likelihood of an on prem breach some lawyers consider using cloud a duty.

  • DavidWGeee David (@DavidWGeee) reported

    @BrianBengal My work computer updated to office 365 last Thursday Since then I have been unable to use ms office because I have an 'unlicensed version' This has been confirmed by IT who said they would fix it on Friday and then Monday How long should something like this take to fix?

  • jayeshnavin Jayesh Navin Shah (@jayeshnavin) reported

    Now the UX bit. Seems like Microsoft recognised this problem and made several productivity improvements to Outlook on Office 365 last year to allow changing the default meeting time and to finish meetings earlier. Yay! Yay? 9/n

  • allthingsclouds All Things Cloud (@allthingsclouds) reported

    Happening now: *Microsoft has detected multiple 0-day exploits being used to attack on-premises versions of Microsoft Exchange Server in limited and targeted attacks *The zero-days are present in Microsoft Exchange Server 2013, 2016, and 2019 1/n #securitybreach #office365

  • jasonsamuels Jason Samuels (@jasonsamuels) reported

    The last on premise Exchange Server I was responsible for was an Exchange 2010 instance that I upgraded from 2003 and later moved the org off of and out to Office 365. There have been many days I was thankful to not have to administer that anymore, but none quite so much as today

  • RodneyFort Rodney Fort (@RodneyFort) reported

    @BMMillsy I had the same issue. If POT file was from an old version, the new Office365 version won’t save the audio (annotations either). Maybe true for video, too?

  • Kit_Lam21 Kit Lam (@Kit_Lam21) reported

    @JoOgidi @NHSuk @Microsoft It’s because nhs mail has been upgraded to outlook 365. If you sign in via office 365 instead of the nhs mail website, you can set it to remember your log in details provided that you’re using a private computer

  • ddreamer811 ddreamer (@ddreamer811) reported

    @MicrosoftHelps I can sign in and use my office 365, but when I go to log in to get help, Microsoft says my account doesn’t exist. Need tech support urgently, can’t find a way to get in touch with a human. Please help!!

  • kamkamkam5 PaulKamHumphreys (@kamkamkam5) reported

    @kaytayking Get office 365, you can put it on any 5 devices with the login (laptop, iPad etc)

  • Hekbzz H (@Hekbzz) reported

    @Apple @Office365_Tech How do I fix my Outlook? IMac operating big sur, uninstalled and reinstalled Office 365. Outlook crashes, needs repairing, 196GB free space, says it can't repair because it needs 110GB. Created new profiles, nothing works. Do I give up?

  • ChrisBCutter Chris Barker 😷 (@ChrisBCutter) reported

    The problem was caused in the first place by us following instructions provided by @OfficeSupport @Office365, and the solution they provided only served to make the initial problem worse.

  • TomaTantrum Toma Holder (@TomaTantrum) reported

    I don't know who at @Windows decided my login needed to be delayed by a screen about services I already rejected or installed. It was the wrong decision. I don't need reminders that Windows Hello & Office 365 exist.

  • bschorr Ben M. Schorr (@bschorr) reported

    Back when I was a MSFT partner a firm with 100 users called me about upgrading their aging on-prem Exchange server. They were looking at ~$24K for hardware, software & deployment costs. I persuaded them to migrate to Exchange Online in Office 365. $400/mo. Much better solution.

  • ToddQAdams Todd Q. Adams (@ToddQAdams) reported

    @GoDaddy I am a small business owner and long time customer. Unable to resolve a basic issue. Our employees just want access to our data and migration to @Office365. No more "IT responses" please. We want customer satisfaction. This is adversely impacting oir productivity.

  • MaraBG Mara Gordon (@MaraBG) reported

    @expectingachg @googledrive I’m disappointed in the customer service. When I had a problem with @Office365 a support person answered and fixed things in less than an hour. Going on day two with Google.

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