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Office 365 Outage Map

The map below depicts the most recent cities worldwide where Office 365 users have reported problems and outages. If you are having an issue with Office 365, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Office 365 users affected:

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Office 365 is an online productivity suite that is developed by Microsoft. Office 365 contains online and offline versions of Microsoft Office, Skype and Onedrive, as well as online versions of Sharepoint, Exchange and Project.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bayamón, Bayamón 1
Liège, Wallonia 1
Sant Cugat del Vallès, Catalonia 1
Canet-en-Roussillon, Occitanie 1
Fresno, CA 1
La Ferté-Milon, Hauts-de-France 1
Guayaquil, Guayas 1
Paris, Île-de-France 2
Villefranche-sur-Saône, Auvergne-Rhône-Alpes 1
Chauray, Nouvelle-Aquitaine 1
Bogotá, Bogota D.C. 2
Milly-la-Forêt, Île-de-France 1
Unión de Crédito Agrícola de Hermosillo, SON 1
Mumbai, MH 1
Antiguo Cuscatlán, La Libertad 1
La Rochelle, Nouvelle-Aquitaine 1
Nice, Provence-Alpes-Côte d'Azur 1
Reims, ACAL 1
Dreux, Centre 1
Merlimont, Hauts-de-France 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Office 365 Issues Reports

Latest outage, problems and issue reports in social media:

  • acook0428
    Alicia Cook (@acook0428) reported

    @Office do you know that COM addins are not working in Office 365? Please fix it!!

  • undergroundlair
    Brian Teague 🐂 ⭕️ PBA 3 Berkeley (@undergroundlair) reported

    @Polymarket In all fairness to Microsoft, if the NASA Admin doesn’t set their Office 365 location to #outerfukingspace they might have an issue logging in.

  • MsftSecIntel
    Microsoft Threat Intelligence (@MsftSecIntel) reported

    Microsoft Threat Intelligence has identified a cluster of compromised websites displaying ClickFix lures and using EtherHiding, a technique associated with the ClearFake campaign. An injected Base64-encoded JavaScript contacts a BNB Smart Chain RPC gateway to query a smart contract previously reported in connection with ClearFake to fetch next-stage instructions. Content stored in a smart contract is resistant to conventional takedown or sinkholing because only the owner of the cryptocurrency wallet that deployed it can make changes. Users are presented with a fake CAPTCHA that instructs them to open the Windows Run dialog, paste clipboard content, and press Enter to execute an attacker-supplied command under the guise of verification. We’re seeing multiple forms of command obfuscation and living-off-the-land abuse, including conhost, cmd, PowerShell, pcalua, mshta, rundll32, msiexec, curl, WMI, WebDAV, and scheduled tasks. Carets split keywords, environment variables hide interpreters, and Windows run headlessly or minimized. TerminalFix lures apply the same technique but direct users to Windows Terminal or PowerShell instead of the Run dialog. This campaign demonstrates that ClickFix and TerminalFix are a high-volume initial access technique. Microsoft reports campaigns targeting thousands of enterprise and consumer devices globally every day, while some malvertising chains can funnel visitors to scam pages. Numerous actors use the technique to deliver Lumma Stealer and other infostealers, RATs such as Xworm and AsyncRAT, loaders including MintsLoader, and remote management tools. A single successful execution can expose credentials, establish persistence, enable lateral movement, and create a path to human-operated ransomware and potential domain compromise. Microsoft recommends that organizations enable Microsoft Defender network, web, and cloud-delivered protection; restrict Run and command-line tools where not required; enable PowerShell script-block logging; and implement application control. Users should never paste commands from CAPTCHAs, browser errors, emails, ads, or unsolicited support pages into Run, Terminal, PowerShell, or Command prompt. Microsoft Defender XDR provides layered protection across the ClickFix attack chain. Defender SmartScreen and Defender for Office 365 help block malicious sites, links, attachments, and fake CAPTCHA lures, while Defender for Endpoint detects suspicious command execution and outbound connections through alerts like “Suspicious command in RunMRU registry”, “Possible ClickFix activity”, “Possible initial access from an emerging threat”. Microsoft Defender Antivirus blocks malicious command execution using detections such as Trojan:Win32/ClickFix.* and Trojan:Win32/TermFix.*. Treat these alerts as evidence of a potential initial access incident: isolate affected devices, investigate credential exposure and persistence, and hunt for related activity.

  • mikenicoletti
    Mike Nicoletti (@mikenicoletti) reported

    The bear case on Office 365 boils down to one thing: does Microsoft participate in the agent-facing side of data work? Right now most people talk to agents through a terminal or some stitched-together texting setup. If Microsoft makes Teams the place you talk to your agents and share work with them, they own the interface. That interface is the moat.

  • weems
    Weems (@weems) reported

    @kmcnam1 "ERROR: Office 365 cannot confirm your identity please contact administrator for more information. "

  • SecWeekly
    Security Weekly Podcast Network (@SecWeekly) reported

    Passwords get stolen. MFA prompts get approved. Rob Allen explains why some organizations are now locking SaaS apps like Office 365, GitHub, and Salesforce to specific trusted IP paths instead of exposing login access to the entire internet. Even if an attacker has credentials, they still can’t connect unless traffic comes from the approved location. Is location-based access control becoming the next layer after MFA? #Cybersecurity #SaaS #IdentitySecurity

  • MManuella611
    Manuella Machado (@MManuella611) reported

    Unfortunately with this phone I've had to install the Microsoft Email App, @Office I absolutely hate its display and way of working with it. Now, because of their many updates, the SEND little icon/arrow is no longer showing when you want to send or forward an email from my phone. Apparently, you now have to SCHEDULE a time for sending an email and they don't even give you the option of sending it NOW. I mean, you are typing an email or want to forward it to others, why on earth would you want to schedule a time to send it? I've sent them a DM so hopefully they will come back to me soon with a solution to this problem. I just want to type and send, NOT wait until tomorrow to send it. Otherwise, I would type it tomorrow, NOT today. God give me strength and a lot of patience. Why NOT allow people who use Microsoft Office 365 like me to just have the email App they want on their phones? We are NOT a dictatorship just yet, so I, NOT Microsoft must choose what I want on my phone and it all must be compatible with Office 365 on either your laptop or desktop pcs. Grateful if they can help, as I need to work and am NOT home atm. Thanks

  • MIAHKAZE
    Shay (@MIAHKAZE) reported

    @JenMsft Most important fix should be to remove OOBE from constantly reappearing with updates. Custom folder name can be added to new build of Windows 11 iso so appears during first clean setup. I get nagging prompts for One Drive, Game Pass, Office 365 via OOBE. Annoying!

  • glennsc
    Glenn Scott (@glennsc) reported

    In order to penetrate an Office 365 organization, you have to get through the Entra ID administrator. Non-trivial. Right now the Claude connector is asking for Read-Only permissions on a very restricted surface of the tenant. That’s the foot in the door: maybe that gets you through the admins, but it’s not game changing for customers. Sure, you can ask about your meetings or who sends you lots of email but you can’t DO anything, You need write. You need delete. If Claude asked for read-write, or any larger scope beyond the user, then you’d hear a big record scratch. They will be instantly shut down by the admins and CISOs. But CoPilot = Microsoft. That means: they have everything, the enterprise admin already trusts them, which means more permissions and thus better features. Right now Entra ID is a moat and this Claude connector is no threat, Perhaps this will get Microsoft off its ***. Or maybe they just acquire Anthropic.

  • Cryptlowani
    Herewegoagain (@Cryptlowani) reported

    @EvanLuthra What is going on with these tech companies just taking away more of our rights and charging us more to do so?????? Microsoft "updated" my Office 365 Home addition with the "New" version. Not knowing this at the time, I open up Outlook as usual and thre was the "New" version. Less functionality and unusable to me. I located the switch to go back to Classic toggle button, slid it over, and Bam, a pop-up survey appears asking me why I dont like the new version. So now I can't do anything, twice as much. I scroll down and hit the skip button, but it is grayed out. Next to it is the submit button greyed out. Now totally pissed off I start typing expletives into the survey form. Guess what you have to complete the form to skip it. I and now not just pissed off, exponentially, but also feeling like the smartest person on the freaking planet. I don't know when it happened but tech, just basic stuff, has totally gone into the toilet. How is AI supposed to run on top of this garbage?

  • jelly_beyb
    Jelly_Babe (@jelly_beyb) reported

    Office 365 not working in android devices

  • jelly_beyb
    Jelly_Babe (@jelly_beyb) reported

    Office 365 not working in android devices

  • riyaznriyaz
    Riyaz Shaikh (@riyaznriyaz) reported

    @Office365 I am very much frustrated and really very much disappointed with my account of Microsoft 365 account. I am got stuck in loop of authentication MFA For asking help also login required. And how could any one login if authentication is not working.

  • TagVinZant
    Tag VinZant (@TagVinZant) reported

    I wonder how much productivity the entire world economy has lost just from Microsoft products not working as intended. Freelancing for a new company, and they gave me my first Office 365 email that I've ever had to deal with on a professional basis. Within the first 2 hours, it's not even working and won't let me send emails. I'll take "things that would never happen with Gmail" for $500.

  • ShadowMann9
    Shadow Mann (@ShadowMann9) reported

    @BadalK99277 No. Windows is only still relevant because of entrenchment. Active Directory, Windows Server, Office365, Azure, all are relevant only because of entrenchment. If all software that only runs on Windows could run on Linux, then there would be no need for Windows.

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