Office 365

Office 365 Outage Map

The map below depicts the most recent cities worldwide where Office 365 users have reported problems and outages. If you are having an issue with Office 365, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Office 365 users affected:

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Office 365 is an online productivity suite that is developed by Microsoft. Office 365 contains online and offline versions of Microsoft Office, Skype and Onedrive, as well as online versions of Sharepoint, Exchange and Project.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 7
London, England 3
Los Angeles, CA 3
Bogotá, Distrito Capital de Bogotá 3
Sydney, NSW 2
Seattle, WA 2
Ayr, Scotland 2
Brisbane, QLD 2
Dallas, TX 2
Lyon, Auvergne-Rhône-Alpes 2
Indianapolis, IN 2
Toulouse, Occitanie 2
Madrid, Comunidad de Madrid 2
Sevilla, Andalucía 2
Villeurbanne, Auvergne-Rhône-Alpes 2
Atlanta, GA 2
Richmond, BC 2
Derry, Northern Ireland 1
Tower Hamlets, England 1
Berlin, Land Berlin 1
Curitiba, PR 1
Beamsville, ON 1
Gouvy, Wallonia 1
Cumberland, RI 1
Manahawkin, NJ 1
Toluca, MEX 1
Horsham, England 1
Fulham, England 1
Bradenton, FL 1
Fos-sur-Mer, Provence-Alpes-Côte d'Azur 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Office 365 Issues Reports

Latest outage, problems and issue reports in social media:

  • Bill_Blackley Bill Blackley (@Bill_Blackley) reported

    Hi @Office365, The freeze panes function on Excel is not working properly. It won't freeze to the left of my selection. It only freezes the rows above my selection which isn't the way it worked on previous versions I've used and isn't the way it claims to work. Pls fix this. Thnx

  • EtagTV LORD ETAG - AKA Jackie Daytona (@EtagTV) reported

    FFS Office365, stop trying to fix my grammar! I speaks very good English init

  • webastyczny Jestem Webastyczny (@webastyczny) reported

    The way you just lock acounts out when an SMS hasn't come or you skip a message due to carrier problems, is PATHETIC, @microsoft! @Azure @Office365 !!!!

  • Hotzenwalder Hotzenwalder ⓥ Ⓦ (@Hotzenwalder) reported

    This is the error from the datatransferservice.log. If the client copies the URL inside the browser it works flawlessly. Enough diskspace present. Windows 10 1909, Office 365 Monthly Enterprise Channel. Worked without problems until this month. #configmgr #Memcm

  • kuvos Peter van der Zee (@kuvos) reported

    Just spent two hours fighting with a power point prezo in office 365 and holy **** I have discovered a newfound hatred for that thing. I dunno if it's broken or what but not being able to re-order animations in one slide while another slide was fine was in-fu-ri-a-ting. Thank you

  • evan12286 Evan (@evan12286) reported

    @Coinbase @CoinbaseSupport @CoinbasePro It has now been almost a week since Coinbase stole BTC from my account and they are still rejecting all emails from Office 365. Tried multiple times to contact them via all available methods (incl. here). What a terrible company.

  • NoelDickover NoelDickover (@NoelDickover) reported

    Try taking group notes on a @msonenote instance and you are inundated with sync errors. Your model is flawed, and will likely be flawed 5 years from now. @Office365 devs, please try @googledocs - multiple people can take notes together. This should be a requirement today.

  • michaelhoffman Michael Hoffman (@michaelhoffman) reported

    Both my university and my affiliated hospital employer using Office 365 is the source of endless access problems. Used the wrong account to access something @SharePoint? Good luck ever switching to the right one.

  • iamenamhaq Enam (@iamenamhaq) reported

    I got automatically subscribed to Microsoft @Office 365 Personal and the amount got deducted from my account. I had tried to cancel my subscription a while ago but due to some errors I couldn't. Please help me get a full refund @Microsoft

  • prof_pangaea professor pangaea (@prof_pangaea) reported

    @EccentricFlower omg this is me trying to navigate anything in microsoft office 365. ever since we “upgraded” at work it takes me two to three times as long to do anything in word + i have SO MUCH trouble reading my email now, it feels like i’m trying to read it through gauze or something

  • rationalcashew cate🛸 (@rationalcashew) reported

    @ToscaLee I use Office 365 for students (but where you can download the applications) and I had this issue a LOT last term.

  • dusted1969 Dusted (@dusted1969) reported

    @garrettmurphy @Office365 Depends on licence - you need an E3 or higher. Option to encrypt in Web Outlook is ... > Encrypt Full Outlook client has a drop down from menu bar.

  • tammyingram Dr. Tammy Ingram 🏳️‍🌈 (@tammyingram) reported

    @clancynewyork It's Office 365. It's giving me the same issue with every document I open and with Outlook emails, as well. *shakes fist*

  • dbkay6 David Kay (@dbkay6) reported

    Yo @Office365 my mom has an account under an Email that doesn’t exist anymore....with a recovery phone that doesn’t exist anymore. She can’t dispute because according to @Discover “it’s a valid purchase”. She’s being charged annually and she can’t use it. How can I fix this?

  • Libertarian_Liz Y'all Are Nuts (@Libertarian_Liz) reported

    With all the junk email I get since @GoDaddy changed to ******* (sorry, not sorry) Office 365, I should be a ******* billionaire by now. I didn't get spam like this prior to their switch. The Linux server and email system was far more adept at filtering out the ****.

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