Office 365

Office 365 Outage Map

The map below depicts the most recent cities worldwide where Office 365 users have reported problems and outages. If you are having an issue with Office 365, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Office 365 users affected:

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Office 365 is an online productivity suite that is developed by Microsoft. Office 365 contains online and offline versions of Microsoft Office, Skype and Onedrive, as well as online versions of Sharepoint, Exchange and Project.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bogotá, Distrito Capital de Bogotá 4
Ashburn, VA 2
Quito, Provincia de Pichincha 2
Vancouver, BC 2
Mexico City, CDMX 2
Minneapolis, MN 2
London, England 2
Southampton, England 2
Mumbai, MH 2
Brooklyn, NY 2
Perth, WA 2
Newburgh, NY 1
Lilleshall, England 1
Danvers, MA 1
St. Louis, MO 1
Lyon, Auvergne-Rhône-Alpes 1
Munich, Bavaria 1
Wapakoneta, OH 1
Kitzingen, Bavaria 1
Hurricane, WV 1
Hamburg, HH 1
Belfast, Northern Ireland 1
Charenton-le-Pont, Île-de-France 1
Colorado Springs, CO 1
Brampton, ON 1
Manchester, England 1
Roseville, CA 1
New Lenox, IL 1
Berlin, NJ 1
San Luis Potosí, SLP 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Office 365 Issues Reports

Latest outage, problems and issue reports in social media:

  • Supergravity Supergravity (@Supergravity) reported

    "...we have this great Office 365 thing that requires you to be in contact with our servers...and BTW we go down like ALL the time...so pay us every year, it'll be great!! So much better than our not-web-connected software that just worked, who wants that weak ****?!?"

  • iamsure59929410 iamsuresh (@iamsure59929410) reported

    @satyanadella we got stuck for more than 96 hours with the office 365 teams issue. reached out to partner support. but the level 1 guy is unable to help. expected better support experience for partnets

  • rleist Rob Leist (@rleist) reported

    @12Knocksinna @Office365 The back end exchange server version or online would be irrelevant. What they describe is a client (assuming Outlook) issue in how it performs auto discover.

  • ChrisseyLadd Chrissey Campbell (@ChrisseyLadd) reported

    Would be nice for #microsoft to provide some customer service for the #office365 installation that refuses to launch #outlook .... 3 days, 4re-installs, 2 (non-MS) techs, ended up determining its a MS issue - no MS customer service anywhere ('cept a useless bot!)!

  • AgeMarkus 🏳️‍🌈Age🏳️‍🌈 (@AgeMarkus) reported

    @DTSO_says @Office365 Is Ctrl+Shift+V any help in Excel? I had the same issue in LibreOffice and I ended up defaulting to Ctrl+Shift+V -> down -> enter every time I wanted to paste

  • CareyVandenberg Carey Vandenberg (@CareyVandenberg) reported

    I have Microsoft 365 subscription through our firm through a reseller and dealing with a couple of issues. There are 7 people involved now and I'm into day 3. When it was direct with Microsoft it was just me and Microsoft. Within 1 - 2 hrs it was fixed. Buy #Office365 direct

  • Fr33Martyn TheSmokeyBeard (@Fr33Martyn) reported

    @12Knocksinna @Office365 Have you heard anything on the Exchange Web Reporting service? We use it to feed message trace data in to Splunk, due to the volume and verbosity the Exo cmdlets are too slow

  • simonoid Simon Green (@simonoid) reported

    @12Knocksinna @Office365 yup, that got made into a problem ticket at my workplace months ago and the progress is happening. The advance notice is no reason to be tardy.

  • cosezu コセズ (@cosezu) reported

    @SparkMailApp could I get some help logging into a Microsoft live email in Spark? Getting an error message with every attempt, also tried Outlook and Office 365 methods.

  • AdamWrighter Adam W (@AdamWrighter) reported

    @jonnykates onedrive can be a lot cheaper if you need 1tb or less. i share my office 365 sub with 2 other people which means that it costs me ~£20/year for 1tb. i'm getting quite close to the limit, though. when i do i might build a home server with nextcloud or owncloud

  • skyhoshi Marcus Kern (@skyhoshi) reported

    @mbcrump I've been having intermittent issues all week. Check the office 365 dashboard health tab page for more info and to report your issues.

  • RossFootball David Ross - 'GAFFERS' available now (@RossFootball) reported

    @Office365 I'm paying £60 per year for Office for Mac software that's worse than it was twenty years ago. Why hasn't this Excel for Mac glitch that every so often refuses to recognise its own file format been fixed? At least two years now it's been like this.

  • ianbetteridge Ian Betteridge (@ianbetteridge) reported

    @anildash @yoz Even tag clouds are a short term solution to a problem that machine learning makes go away. For example, Office 365 now suggests files that are relevant to a meeting, based on criteria like title, author, how it was linked to in emails, etc.

  • Itainthard2tel1 Itainthard2tell (@Itainthard2tel1) reported

    @Office365 terrible

  • UnrulyDragon Şēth ໓rคkē (@UnrulyDragon) reported

    @NoMoreTerrors Oh don't I know it. I tried to set up email export for Office 365 in their policies, which was under Discoveries?? All I got was "Error, try again later". This of course needs to be done because we're migrating it all to a new host.

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