Office 365

Office 365 Outage Map

The map below depicts the most recent cities worldwide where Office 365 users have reported problems and outages. If you are having an issue with Office 365, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Office 365 users affected:

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Office 365 is an online productivity suite that is developed by Microsoft. Office 365 contains online and offline versions of Microsoft Office, Skype and Onedrive, as well as online versions of Sharepoint, Exchange and Project.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bogotá, Distrito Capital de Bogotá 4
Melbourne, VIC 3
Brisbane, QLD 2
São Paulo, SP 2
Toronto, ON 2
Mios, Nouvelle-Aquitaine 2
Ashburn, VA 2
Quito, Provincia de Pichincha 2
Mexico City, CDMX 2
London, England 2
Southampton, England 2
Pittsburgh, PA 1
Mornant, Auvergne-Rhône-Alpes 1
Endicott, NY 1
Frankfurt am Main, Hessen 1
Montluçon, Auvergne-Rhône-Alpes 1
Adelaide, SA 1
Sydney, NSW 1
Milford, IA 1
Hazard, KY 1
Greenville, TX 1
Phoenix, AZ 1
Berlin, Land Berlin 1
Baltimore, MD 1
Chicago, IL 1
Woodstock, CT 1
Bury, England 1
Olathe, KS 1
White Plains, NY 1
Miami, FL 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Office 365 Issues Reports

Latest outage, problems and issue reports in social media:

  • AdilAMawani Adil (@AdilAMawani) reported

    @karbonhq We still can't login to any of our accounts and not all are office 365.

  • LKNBlueDevil ATL Blue 😈 (@LKNBlueDevil) reported

    @Office @Office365 @Microsoft I have been calling your support line for a week trying to access my business account. A WEEK!!!! No one has called me no resolution on a simple log in issue!!! What kind of business are running!! 😡😡😡

  • AnizAlani Aniz Alani (@AnizAlani) reported

    @gregjlallen There’s an option in Office 365 where users can specify their preferred work hours. I’m guessing Outlook has mined the field data for your recipients and flagged 8am as a preferred start time. Trouble is a lot of people don’t know it’s a setting and 8am may just be the default.

  • fitzpatrickd Dónal Fitzpatrick (@fitzpatrickd) reported

    One for the word experts out there: Word 2016 accessibility checker shows errors in respect of images not in-line with text but the Office 365 equivalent picks up none of them. Is this a deliberate change in rule-set or am I missing something? thoughts appreciated. @MSFTEnable

  • karbonhq Karbon (@karbonhq) reported

    @danwmathers Hi Daniel, we were experiencing an issue that was impacting some Office 365 users, but you should be able to log in now. Are you able to try again?

  • danceitoutyo Curt Kessler (@danceitoutyo) reported

    @marypcbuk Still running an Exchange 'stub' server in order to manage Office 365/AAD extended attributes, plus on site scanner/printers that relay to the user. There's still no good solution for that unless you have an on-prem server. It has no users, but it's a vestigial tail of Exchange.

  • DigestAndroid Android Digest (@DigestAndroid) reported

    @KimJinna6 @iKam11 It can be. You can use Microsoft office online and use that for free. Otherwise you have to have a Microsoft office 365 subscription, and then you have access to the Android apps for Microsoft office. They are stripped down versions so they don't have quite as many features.

  • manish_kamdar Manish Kamdar (@manish_kamdar) reported

    First major problem faced when moving from @GoogleWorkspace to @Office365 - Calendar in Google was exported in DDMMYY format and Microsoft read them as MMDDYY format. Any clues on how to overcome that? Have too many entries honestly. #Help

  • 1stTimeInvtSoln First Time Investment Solutions (@1stTimeInvtSoln) reported

    @Office I've been struggling for a week with my office 365 moving my hosting to Microsoft and Microsoft support team has proven to have no knowledge of their own products. As of now none of my issues had been resolved.

  • EDDRZA EDDR (@EDDRZA) reported

    @OpenserveZA hi why am i suddenly having issues sending email on office365 when using your network.

  • engagedpractx Daniel Reeders 🏳️‍⚧️ (@engagedpractx) reported

    @Outlook @Office365 Not sure if these accounts are monitored but it's a huge problem that New Outlook for Mac doesn't support contact lists/groups *at all.*

  • Lukestonehm Luke Johnstone (@Lukestonehm) reported

    It is wild how bad Office365 / Sharepoint is. If you make your employees use this crap, not only are you wasting money, you're also wasting your employees' time. It's a slow, unproductive suite of applications, who's UX is an actual disaster. Somehow, worse than Teams.

  • AutisticManager Alex Karp (he/him) (@AutisticManager) reported

    I wish we didn’t have to choose between Google Docs, which is great for collaboration and terrible as an office suite, and Office 365, which is excellent as an office suite but leaves a lot to be desired on the collaboration front.

  • LucknawiRooh Nilufer (@LucknawiRooh) reported

    @avijitsaxena87 My 15k moto is very reliable. Never lets me down. Good battery life. Office 365 and Google Drive work very well on it. Has fallen many times but never broken. All my needs are taken care of in this budget phone.

  • gosilent gosilent (@gosilent) reported

    @gpgomez It's a pain, but try uninstalling Office 365, shut down and restart your computer, then reinstall. No guarantee, but sometimes an install gets corrupted and a reinstall does the trick.

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