Office 365 Outage Map
The map below depicts the most recent cities worldwide where Office 365 users have reported problems and outages. If you are having an issue with Office 365, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Office 365 users affected:
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Office 365 is an online productivity suite that is developed by Microsoft. Office 365 contains online and offline versions of Microsoft Office, Skype and Onedrive, as well as online versions of Sharepoint, Exchange and Project.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 3 |
| Perth, WA | 3 |
| Southampton, England | 2 |
| Mumbai, MH | 2 |
| Brisbane, QLD | 2 |
| Brooklyn, NY | 2 |
| Sydney, NSW | 2 |
| Peoria, IL | 1 |
| Culver, IN | 1 |
| Madrid, Comunidad de Madrid | 1 |
| Newham, England | 1 |
| Nagold, Baden-Württemberg Region | 1 |
| Mios, Nouvelle-Aquitaine | 1 |
| Red Lion, PA | 1 |
| Bogotá, Distrito Capital de Bogotá | 1 |
| Tübingen, Baden-Württemberg Region | 1 |
| Pratteln, BL | 1 |
| Clamart, Île-de-France | 1 |
| Croydon, England | 1 |
| Dunedin, Otago | 1 |
| Monroe, WA | 1 |
| New York City, NY | 1 |
| Charlotte, NC | 1 |
| Bowling Green, IN | 1 |
| Bonney Lake, WA | 1 |
| Bellmore, NY | 1 |
| Nürnberg, Bavaria | 1 |
| Jacksonville, AR | 1 |
| Scarborough, ON | 1 |
| Whitby, ON | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Office 365 Issues Reports
Latest outage, problems and issue reports in social media:
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Benjamin W Thomas
(@benjaminwthomas) reported
@MicrosoftHelps I am appalled by #office365 sup. I’ve had a ticket closed 3 times now for inaccurate reasons without my consent for a bug/issue I’ve PROVEN exists. Reps don’t have the courtesy to call to discuss. How do I escalate past this team? Case #23632400 and #23595159
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|v| 0 |•| ! + 🔹
(@m0h1tD) reported
@melbourneit what a sham of a operation you people are running... my mind boggles about how incompetent your support staff are..5 weeks into a simple @Office365 forwarding issue for my client is still pending. Don’t blame @Microsoft for not delivering support.
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Twickermum
(@Twickermum) reported
@bookwormsarah I wonder if your laptop is expecting two factor authentication? It may vary for you but my Microsoft apps (on office 365) send me a code by text message when I log in, and I can’t complete my login until I enter that. (Ignore if not helpful)
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cozziejoe
(@cozziejoe1) reported
@MSFTExchange hi, can someone tell me the Twitter handle for exchange with office 365. I am aware of a problem today.
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Dr. Verena Krebs
(@KrebsVerena) reported
@HenokMikre Yes, MS Teams is part of the Office 365 suite, so that's what we've been trying. I was surprised that it's still quite buggy, though (got far more error messages than I expected the last days) but that might be down to permissions (employer-provided account vs. personal account).
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SysKit
(@SysKitTeam) reported
Alert policies inside the Security & Compliance Center can help you by automating time-consuming tasks and eliminating the chance of human error. To boost the security of your #Office365, learn all about security alerts and default security policies.
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J Dostoyevsky🌊
(@dostoyevsky_j) reported
FORGOTTEN ? In Dec 2020 when CISA had no appointed director or dpty, it was reported that, for months, hackers had broken into Microsoft Office 365 systems at the departments of Treasury and Commerce, partly by way of holes in software (thread 1 of 3)
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Beatrice Burton
(@HumnEnterprises) reported
PSA: If you have Office 365, do NOT update your MS Word. Spell check is absolutely terrible! I mean, they really, really botched this update. Why would they make spell check so horrible to use and still not give us the commenting feature in endnotes/footnotes??
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Stewart A. Little 🇬🇧
(@ImpWarfare) reported
I hope @Microsoft would eventually port its games to Linux down the line I hope that they'll eventually do this like they are porting its Browser and @Office365 software to Linux I know its wishful thinking but one can but hope.
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shakin *** on the dais.
(@LSS_LO) reported
so my Office365 ain’t working at all. can’t even login to my email. God if you want me to rest today and tomorrow just say that.
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xssfox (She/Her)
(@xssfox) reported
Google, and Microsoft need to sit down with my parents and watch them try to navigate office 365, windows login and other cloud services. There's a whole bunch of UX issues around understanding which accounts are used for what and when and how they are linked.
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Ian Rutland
(@i_rutland) reported
@tomrutland I went down the Office 365 route. Might be worth investigating if you can get a discount via work
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KML
(@KaMeLPullin) reported
@WilsonAdams_ @Office365 I've never tried this. Of course, for my art, I read things out loud to catch issues, and it seems too obvious to try it with my technical writing.
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Dr. Jaclyn Chancey
(@jaclynchancey) reported
Starting yesterday (maybe after 11.2.1 update?), #AppleMail isn’t getting new messages from my Office 365 account unless I close Mail and reopen. No error messages, Connection Doctor fine, logs are empty. Removed/re-added account, no change. (1/2)
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C:\Users\JNET_Jon
(@jnet_jon) reported
Setting up @Office 365 for a client, no problem. Setting up Office using my Microsoft #ActionPack licensing is like pulling teeth. Provided documentation doesn't match the real world console so no way to add my licenses. Calling MS Support on a Friday 😭
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