Office 365

Office 365 Outage Map

The map below depicts the most recent cities worldwide where Office 365 users have reported problems and outages. If you are having an issue with Office 365, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Office 365 users affected:

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Office 365 is an online productivity suite that is developed by Microsoft. Office 365 contains online and offline versions of Microsoft Office, Skype and Onedrive, as well as online versions of Sharepoint, Exchange and Project.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bogotá, Distrito Capital de Bogotá 4
Brisbane, QLD 3
Melbourne, VIC 3
Chicago, IL 2
Pratteln, BL 2
São Paulo, SP 2
Toronto, ON 2
Mios, Nouvelle-Aquitaine 2
Ashburn, VA 2
Quito, Provincia de Pichincha 2
Mexico City, CDMX 2
London, England 2
Southampton, England 2
Renton, WA 1
Pittsburgh, PA 1
Mornant, Auvergne-Rhône-Alpes 1
Endicott, NY 1
Frankfurt am Main, Hessen 1
Montluçon, Auvergne-Rhône-Alpes 1
Adelaide, SA 1
Sydney, NSW 1
Milford, IA 1
Hazard, KY 1
Greenville, TX 1
Phoenix, AZ 1
Berlin, Land Berlin 1
Baltimore, MD 1
Woodstock, CT 1
Bury, England 1
Olathe, KS 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Office 365 Issues Reports

Latest outage, problems and issue reports in social media:

  • 3REV 3ReV (@3REV) reported

    So @MicrosoftHelps @Office365 My Mac users are getting TokenFactoryIFrame being download every 15 seconds when trying to use Outlook on the Web. This seems to have been going on What's up with the error and Why is it not on O365 Admin Portal Status Update?

  • stretchetta louise thompson🏳️‍🌈 (@stretchetta) reported

    @richardburnell Oh a billion times yes. I really love the idea of office 365 but have had so many problems with it, presentations not saving, shared drive not opening. It’s really frustrating and things take so much longer. It is great when it works…

  • engagedpractx Daniel Reeders 🏳️‍⚧️ (@engagedpractx) reported

    I’m contemplating reformatting it using Chrome OS… but that wouldn’t let me do anything MacOS can’t. Literally the only problem is that Office365 won’t run on it, because the MacOS version is too old.

  • PVBuk Steve Morton (is currently QA Testing) (@PVBuk) reported

    Anyone else have issues trying to sign into your MS Office account on the @Microsoft365 iOS app? The Office 365 app says I have no 365 account subscription. Word just says “Something went wrong”. MS Support chat couldn't help. Android Office app works fine. 🤔

  • RayNorris10 TheJohnBarnesFanClub* (@RayNorris10) reported

    @F365 Oh yeah just like 2005 & 2007, same teams, same managers, different outcome. Slow day at the office 365?

  • tejaschogale Tejas Chogale (@tejaschogale) reported

    @Airtel_Presence Since 19-Dec-2021? What are you building, a rocket? U are NOT working, just telling me that I will NOT get any indoor coverage. Ur so-called appellate officer sends SAME COPY-PASTE email past 20 times. Is this called actively working? This is called @Office365 skills to fool me!

  • bparsia Bijan Parsia (@bparsia) reported

    @sylviademars @JamesBSumner When we started 2FA we had a 12 hr timeout. I reported it as a bug and they aid it was “standard in industry”. This year we moved to Office365 which…let’s you essentially never login if you are actively using it.

  • Kasaros2 Kasaros (@Kasaros2) reported

    @MicrosoftHelps I can't login to Office 365 since yesterday . The password was suddenly change by someone that is not me, and I can't reset password because the phone number to receive code was changed too. I have been dm you guy since 2 days ago. Please help

  • mailmateapp MailMate (@mailmateapp) reported

    @fl0_id @windrush Hold down the option key when clicking Check Now in the Software Update preferences pane. Office365 should work (but it might depend on your local IT department).

  • SealionOnLand 🧔🏻‍♂️ (@SealionOnLand) reported

    On this topic; organizations should stop using office365 and it's proprietary protocols. How hard can it be to host your own freaking email server with open standards!?

  • BenZhouRSM Melo (@BenZhouRSM) reported

    @VSB39 Stop spending money on office 365 and fix this

  • BryMiguel Bryan Miguel ✒️ (@BryMiguel) reported

    Is it just me or is working out of Sharepoint / Office 365 just insufferably slow?

  • jhaggard John Haggard (@jhaggard) reported

    @MicrosoftHelps Ever wonder why folks don't enable MFA? My business account has been down for 24 hours w/ no help from support (3 calls) I have to bootstrap my Office 365 Admin Acct after an iPhone restore wiped creds from Authenticator app. Someone please help.

  • Joel41681269 Joel (@Joel41681269) reported

    @JEFF_ST0NE @RealOmarNavarro Windows Phone was leaner and cleaner than iOS or Android It failed mainly because of a slow start and because Nadella destroyed it as soon as he got into position. With Xbox integration, Lens and tie in to Office365, DisplayDock, etc. it would have succeeded.

  • TrentAUS_ trent (@TrentAUS_) reported

    office 365 online is ******* terrible

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