Office 365 Outage Map
The map below depicts the most recent cities worldwide where Office 365 users have reported problems and outages. If you are having an issue with Office 365, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Office 365 users affected:
Office 365 is an online productivity suite that is developed by Microsoft. Office 365 contains online and offline versions of Microsoft Office, Skype and Onedrive, as well as online versions of Sharepoint, Exchange and Project.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Sant Cugat del Vallès, Catalonia | 1 |
| Canet-en-Roussillon, Occitanie | 1 |
| Fresno, CA | 1 |
| La Ferté-Milon, Hauts-de-France | 1 |
| Guayaquil, Guayas | 1 |
| Paris, Île-de-France | 2 |
| Villefranche-sur-Saône, Auvergne-Rhône-Alpes | 1 |
| Chauray, Nouvelle-Aquitaine | 1 |
| Bogotá, Bogota D.C. | 2 |
| Milly-la-Forêt, Île-de-France | 1 |
| Unión de Crédito Agrícola de Hermosillo, SON | 1 |
| Mumbai, MH | 1 |
| Antiguo Cuscatlán, La Libertad | 1 |
| La Rochelle, Nouvelle-Aquitaine | 1 |
| Nice, Provence-Alpes-Côte d'Azur | 1 |
| Reims, ACAL | 1 |
| Dreux, Centre | 1 |
| Merlimont, Hauts-de-France | 1 |
| Puteaux, Île-de-France | 1 |
| Valence, Auvergne-Rhône-Alpes | 1 |
| Marseille, Provence-Alpes-Côte d'Azur | 2 |
| Saint-Malo, Brittany | 1 |
| Saint-Denis, Réunion | 1 |
| Réunion, Réunion | 1 |
| Saint-Paul, Réunion | 1 |
| Melbourne, VIC | 1 |
| Montpellier, Occitanie | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Office 365 Issues Reports
Latest outage, problems and issue reports in social media:
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父親的母親們 (@Xenidae) reported@OneNote In the OneNote app for Office 365 under Windows 10, somebody broke the 'copy link to paragraph' functionality. Intead of pasting a hsort clean link, it pastes the *entire URL'. This is broken, it works in the Windows 10 app btw. (But my notebook does nto work in the Windows 10 app. And the error happens in 'smaller' and 'neater' notebooks as well in the 365 aoo for Win10.)
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Daniel Heithorn ➡️ Xbox Gamescom (@DanielHeithorn) reported@WindowsCentral Because...consumer. No human support option on first contact. Only AI, Forums & Forms. Automated responses. It's the same issue as consumer Office 365 user. If you run in a serious problem as data loss or exchange issues, you're screwed. Only commercial customer get a minimum
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Usama Mansuri (@usama_mansuri90) reported@Outlook @gmail Dear Support Team, I am experiencing an issue while configuring my Gmail account on Microsoft Office 365. This account is already successfully configured and working on five devices. However, I am unable to configure it on a sixth device. During the setup process, I receive an error message. Please note that our company email domain is hosted with Google. I kindly request your assistance in resolving this issue. Please let me know if you require any additional information, including screenshots of the error message. Thank you for your support.
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Herewegoagain (@Cryptlowani) reported@EvanLuthra What is going on with these tech companies just taking away more of our rights and charging us more to do so?????? Microsoft "updated" my Office 365 Home addition with the "New" version. Not knowing this at the time, I open up Outlook as usual and thre was the "New" version. Less functionality and unusable to me. I located the switch to go back to Classic toggle button, slid it over, and Bam, a pop-up survey appears asking me why I dont like the new version. So now I can't do anything, twice as much. I scroll down and hit the skip button, but it is grayed out. Next to it is the submit button greyed out. Now totally pissed off I start typing expletives into the survey form. Guess what you have to complete the form to skip it. I and now not just pissed off, exponentially, but also feeling like the smartest person on the freaking planet. I don't know when it happened but tech, just basic stuff, has totally gone into the toilet. How is AI supposed to run on top of this garbage?
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userlolxxl (@userlolxxl) reported@medsci_yb3r @MicrosoftLearn @Microsoft Tenant😬overcomming 'problems' to sign-out edu-Office 365, a new private Office licence is running, other licence associated with edu-office(.)com says 'Connection failure'. .. but, I can use edu-licence Office 365 again, after a year of non-functional licence. Chaos? Reality.
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Fav ⚕️ (@favcardio) reported@rxbiu @mrajiabdulwasiu Yes there is, at some point it was down. Then later they migrated to Office365, since then it’s functioning normally. Got mine 2022
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Chase Ibanez 💢 #FreePalestine 🇵🇸 (@omegacatzed) reported@reset_by_peer I'm sure if you removed revenue from pre-existing products where companies crammed in AI without any demand for it and against the user base's general will, just so said companies could claim that revenue was from AI now (products like MS Office 365), actual revenue from explicitly AI products being used by consumers who explicitly want it, would be a rounding error on a rounding error.
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Microsoft Threat Intelligence (@MsftSecIntel) reportedMicrosoft Threat Intelligence has identified a cluster of compromised websites displaying ClickFix lures and using EtherHiding, a technique associated with the ClearFake campaign. An injected Base64-encoded JavaScript contacts a BNB Smart Chain RPC gateway to query a smart contract previously reported in connection with ClearFake to fetch next-stage instructions. Content stored in a smart contract is resistant to conventional takedown or sinkholing because only the owner of the cryptocurrency wallet that deployed it can make changes. Users are presented with a fake CAPTCHA that instructs them to open the Windows Run dialog, paste clipboard content, and press Enter to execute an attacker-supplied command under the guise of verification. We’re seeing multiple forms of command obfuscation and living-off-the-land abuse, including conhost, cmd, PowerShell, pcalua, mshta, rundll32, msiexec, curl, WMI, WebDAV, and scheduled tasks. Carets split keywords, environment variables hide interpreters, and Windows run headlessly or minimized. TerminalFix lures apply the same technique but direct users to Windows Terminal or PowerShell instead of the Run dialog. This campaign demonstrates that ClickFix and TerminalFix are a high-volume initial access technique. Microsoft reports campaigns targeting thousands of enterprise and consumer devices globally every day, while some malvertising chains can funnel visitors to scam pages. Numerous actors use the technique to deliver Lumma Stealer and other infostealers, RATs such as Xworm and AsyncRAT, loaders including MintsLoader, and remote management tools. A single successful execution can expose credentials, establish persistence, enable lateral movement, and create a path to human-operated ransomware and potential domain compromise. Microsoft recommends that organizations enable Microsoft Defender network, web, and cloud-delivered protection; restrict Run and command-line tools where not required; enable PowerShell script-block logging; and implement application control. Users should never paste commands from CAPTCHAs, browser errors, emails, ads, or unsolicited support pages into Run, Terminal, PowerShell, or Command prompt. Microsoft Defender XDR provides layered protection across the ClickFix attack chain. Defender SmartScreen and Defender for Office 365 help block malicious sites, links, attachments, and fake CAPTCHA lures, while Defender for Endpoint detects suspicious command execution and outbound connections through alerts like “Suspicious command in RunMRU registry”, “Possible ClickFix activity”, “Possible initial access from an emerging threat”. Microsoft Defender Antivirus blocks malicious command execution using detections such as Trojan:Win32/ClickFix.* and Trojan:Win32/TermFix.*. Treat these alerts as evidence of a potential initial access incident: isolate affected devices, investigate credential exposure and persistence, and hunt for related activity.
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Glenn 🇺🇲⚓️ (@gcanderson57) reportedIt's been a stereotypical Monday. Was awake most of the night. Good news is I didn't have to get up at a certain time for anything. Woke enough to coherent at 1100 am. Text messages from a IT customer about hacked email. Determined that last week he got an email saying to check out this file. It was a PDF stored somewhere else. It grabbed his email password. 😒🫤 Logged in & changed his password. Waited for him to get into office so I could clean his PC remotely. Then reset email password again and give him new one. Meanwhile my van which I bought for $4000 "as is" in February 2001 has decided it's time for the ABS module to fail! 😐 It's a 2009 VW Routan (aka rebadged Chrysler Minivan). I've accepted the fact that I got 5 years and I probably need to just replace it. 😕 Cost of repairs probably around $2500-$3000. And then Finally just saw MS is having issues with Exchange email and parts of the Office 365 product suite. Hopefully everyone else is having a good day.
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John Crickett (@johncrickett) reported"GitHub's scale is unprecedented." No, it really isn't. GitHub: 150M total users. Office 365: 345M total users. Xbox: 500M monthly active users. Bing: 100M+ daily active users. The company that runs Office, Xbox and Bing can run GitHub. If reliability is slipping, that's a priorities problem, not a scale problem.
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John Crickett (@johncrickett) reported@PrimeAeon @Doctorthe113 @DevLeaderCa curious if you are able to comment on the server load of Office 365.
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Sidstream (@siddusaik) reported@Sakshi50038 I prefer quality over desi !!! Compare both and tell me which is better. Don't tell me to use indian products bcoz they are indian That's not how purchasing works. How many websites show you login using zoho mail? Chatgpt Copilot is integrated with office 365 sarvam is not.
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Manuella Machado (@MManuella611) reportedUnfortunately with this phone I've had to install the Microsoft Email App, @Office I absolutely hate its display and way of working with it. Now, because of their many updates, the SEND little icon/arrow is no longer showing when you want to send or forward an email from my phone. Apparently, you now have to SCHEDULE a time for sending an email and they don't even give you the option of sending it NOW. I mean, you are typing an email or want to forward it to others, why on earth would you want to schedule a time to send it? I've sent them a DM so hopefully they will come back to me soon with a solution to this problem. I just want to type and send, NOT wait until tomorrow to send it. Otherwise, I would type it tomorrow, NOT today. God give me strength and a lot of patience. Why NOT allow people who use Microsoft Office 365 like me to just have the email App they want on their phones? We are NOT a dictatorship just yet, so I, NOT Microsoft must choose what I want on my phone and it all must be compatible with Office 365 on either your laptop or desktop pcs. Grateful if they can help, as I need to work and am NOT home atm. Thanks
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Mokona512 (@mokona512) reported@pascal_bornet With that in mind, he will still face the quarterly full screen ads where microsoft after a major updates, tries to push people to onedrive, office 365, and copilot, any any other bloatware they have going at the time (not much of a way to fix that without causing update issues).
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Kyle Lerner (@kylelerner) reportedI cannot believe that a Company as big as @MSFT365Status @Microsoft @Office365 has had an Exchange outage since 9:11AM PST (at least) - resulting in a continued, now 5 hour, outage. So many tenants are unable to send or receive emails, and how there isn't world-class redundant infrastructure in-place for their Exchange server is beyond me.