Office 365

Office 365 Outage Map

The map below depicts the most recent cities worldwide where Office 365 users have reported problems and outages. If you are having an issue with Office 365, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Office 365 users affected:

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Office 365 is an online productivity suite that is developed by Microsoft. Office 365 contains online and offline versions of Microsoft Office, Skype and Onedrive, as well as online versions of Sharepoint, Exchange and Project.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 3
Brisbane, QLD 3
Perth, WA 3
Southampton, England 2
Mumbai, MH 2
Brooklyn, NY 2
Auckland, Auckland 2
Sydney, NSW 2
Mios, Nouvelle-Aquitaine 1
Red Lion, PA 1
Bogotá, Distrito Capital de Bogotá 1
Tübingen, Baden-Württemberg Region 1
Pratteln, BL 1
Clamart, Île-de-France 1
Croydon, England 1
Dunedin, Otago 1
Monroe, WA 1
New York City, NY 1
Charlotte, NC 1
Bowling Green, IN 1
Bonney Lake, WA 1
Bellmore, NY 1
Nürnberg, Bavaria 1
Jacksonville, AR 1
Scarborough, ON 1
Whitby, ON 1
Halle (Saale), Saxony-Anhalt 1
Minneapolis, MN 1
Vancouver, BC 1
Bordeaux, Nouvelle-Aquitaine 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Office 365 Issues Reports

Latest outage, problems and issue reports in social media:

  • catenarycat Ed Barry (@catenarycat) reported

    @Microsoft365 #DYK. #Office365 is there some secret way to get guidance with problems in Word/office? Or perhaps none is available? So, live with the poor performance?

  • darksn0ww Charlie 🖥️ (@darksn0ww) reported

    @smoon_lee @Office365 I am. It's so slow.

  • BenCAFC_ Ben (@BenCAFC_) reported

    @Office365 Are you having any issues with the Admin Center over the last day or so? Been very slow to open/login and unable to do anything when it eventually does.🥴

  • jane_t_smith jane robertson (@jane_t_smith) reported

    @Office365 how can I contact business billing support without admin login? Our admin has left the company so I have no login details and the phone help desk will only speak to admin. Is there an email address or a contact form I can use? Thanks

  • benhal98 ben (@benhal98) reported

    @Office365 is the admin portal down? Can access my personal page, but administrator portal is dead

  • _randolph_west Randolph (they / them) 🧑🏻‍💻🏳️‍⚧️ (@_randolph_west) reported

    @blythemorrow My org made the switch last year because we already use Office 365, and there have been some teething issues but video calling beats Slack hands down.

  • royley_uk Graham Royle (@royley_uk) reported

    @MicrosoftHelps Office365 admin centre has been getting slower and slower for months. Now takes minutes to load a page and constant timeout errors - when are you going to fix this ?!

  • J_bagpuss Jessica (@J_bagpuss) reported

    @poulsm90 Thanks - any issues with Word? Though have just upgraded to office 365 so that might have fixed it

  • ratbastardfrank rattus b. frank (@ratbastardfrank) reported

    “HOW TO USE OFFICE 365” I HAVE 3 ICT QUALS CALM DOWN

  • GrhmParks Graham Parkin (@GrhmParks) reported

    @tracyvds We had a similar problem and it was due to their location for office 365 as some countries do not have services like Sudan.

  • PhilPinol Phil Pinol (@PhilPinol) reported

    @HealthyPinellas I’ve been trying to register since 12, 2 ‘5 hrs. After hitting “Register Here”, I get a ‘Server Busy’ But I also see a “outlook office 365”. Is you site set up to take Apple OS systems? Is that why I’m getting error or just under designed?

  • wingod Dennis Wingo (@wingod) reported

    @Magic_CAD @stinemonster Yep, we use it. However, lots of crap does not work. We have periodic problems with our Office 365 cloud version even though we have a monster fat pipe internet connection.

  • jonjones Jon Jones (@jonjones) reported

    I thought I found a way to work around directly using Office 365/Outlook because they're all objectively terrible, like O365 for web only supporting time zones on a PC. Imagine how fun that was when I traveled 50% of the time and my job was scheduling calls across ~12 time zones.

  • TeziusRJH Tezius // Gaming is for Everyone (@TeziusRJH) reported

    @StephanFrost i never thought id say it, but damn i miss slack. our company moved over to teams/office 365 and it is TERRIBLE

  • TravyMatty Travis (@TravyMatty) reported

    Slack is already in trouble in its competition with Microsoft Teams (which comes free with Office 365, a business practice that I hate b/c it smothers the little guys but nonetheless) and to have an outage on this scale really hurts them.

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