Office 365 Outage Map
The map below depicts the most recent cities worldwide where Office 365 users have reported problems and outages. If you are having an issue with Office 365, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Office 365 users affected:
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Office 365 is an online productivity suite that is developed by Microsoft. Office 365 contains online and offline versions of Microsoft Office, Skype and Onedrive, as well as online versions of Sharepoint, Exchange and Project.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Bogotá, Distrito Capital de Bogotá | 4 |
| Toronto, ON | 2 |
| Mios, Nouvelle-Aquitaine | 2 |
| Ashburn, VA | 2 |
| Quito, Provincia de Pichincha | 2 |
| Mexico City, CDMX | 2 |
| Minneapolis, MN | 2 |
| London, England | 2 |
| Southampton, England | 2 |
| Mumbai, MH | 2 |
| Miami, FL | 1 |
| Vernon, BC | 1 |
| Mooresville, NC | 1 |
| Reims, ACAL | 1 |
| Antrim, Northern Ireland | 1 |
| Perth, WA | 1 |
| Tirana, Qarku i Tiranës | 1 |
| Paris, Île-de-France | 1 |
| Horsham, England | 1 |
| Salem, OR | 1 |
| Newburgh, NY | 1 |
| Lilleshall, England | 1 |
| Danvers, MA | 1 |
| St. Louis, MO | 1 |
| Lyon, Auvergne-Rhône-Alpes | 1 |
| Munich, Bavaria | 1 |
| Wapakoneta, OH | 1 |
| Kitzingen, Bavaria | 1 |
| Hurricane, WV | 1 |
| Hamburg, HH | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Office 365 Issues Reports
Latest outage, problems and issue reports in social media:
-
John Freeman
(@hTmlR00lzz) reported
from
Southend-on-Sea, England
@Microsoft and Xbox Live appear to be having some sign in issues 😭 Was finally ready to sit down and play some more Red Dead 2 @XboxSupport @xboxuk @Xbox @Office365 @Outlook
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Patrick Wingert
(@pwingert1966) reported
from
Toronto, Ontario
Forced to upgrade to 1903 to fix office 365 sign in problem
-
Ryan Van Cleave ☁️🤘🏻
(@ryanvancleave) reported
from
Gaiberg, Baden-Württemberg Region
@Gezeitenbrand The runbook checks all customer #Office365 tenants to see if there are any groups with licensing errors, and if so, generates a report that identifies which users have errors and what kind of error (non-unique proxy, not enough licenses, etc.). Scheduled, and now, on-demand.
-
Phil Worrell #Re365 🇬🇧 in 🇨🇭
(@Worrelpa) reported
from
Founex, Canton de Vaud
@andrewconnell @Office365 @SharePoint @Microsoft Last year I was asked by what was on the plan for the next year. I said modernising sites to make use easier for users and reduce support and maintenance costs. Clean up existing content and fix a doc library tech issue we have. Response was muted.
-
👩🏻🎤 Luise Freese | MVP | #Maker
(@LuiseFreese) reported
from
Düsseldorf District, Nordrhein-Westfalen
@cmgeluk @sympmarc @DarrellaaS They understand which everyday problems they can solve if they use #Office365 #SharePoint how it’s meant to be used. Finding stuff is so crucial and some IT Pros just blame users regarding their behavior, but it was them who created those structures 💡 #fixthesystem
-
GregoryV
(@SprocketyGreg) reported
from
Naperville, Illinois
@Office365 looks like it’s another bad code release. The antispam service on the exchange side is hosed identically how it was on 17 Oct 2018. Sev A ticket open & 12 min call back service level breached. Still waiting for an agent. @jsnover this is why we have trust issues.
-
Stephen Bolen
(@sbolen) reported
from
Richmond Heights, Missouri
@GetItDoneGuy My problem is that I’m in a universe where I have very extreme work-related templates that only work in Word and I want to use my brand new iMac and Office 365 work subscription. I do love the iWork suite, though. It does everything I need from a personal productivity standpoint
-
A.Sheik Dawood
(@sashedawood) reported
from
Sinnairumbedu, State of Tamil Nādu
@satyanadella Sir it may be a too small an issue , but still I want to bring it to your notice . Purchased Office 365 through ITunes. Recd invoice from Apple . But MS says they hv Nt recd the payment. I am unable to use the software. No help is forthcoming
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Geoff Hudik
(@thnk2wn) reported
from
Tustin, California
@Office365 It appeared that it might have been more of a problem if Microsoft Edge Dev is your default browser (Credge). Had to switch default to Chrome temporarily to work around
-
Lars Marowsky-Brée
(@larsmb) reported
from
Berlin, Land Berlin
@jasonrdouglas @Office365 Being Cc'ed explicitly will happen as long as people reply-all and then don't know who is subscribed and who isn't. A mail server should not not deliver mail. That's its single purpose.
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Andrew Connell
(@andrewconnell) reported
from
Pineland Gardens, Florida
@zaab_it @weshackett @Office365 Yeah but my work today can’t wait for what someone says is coming down the road. Not putting my biz on hold for someone else’s schedule.
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Phil Worrell #Re365 🇬🇧 in 🇨🇭
(@Worrelpa) reported
from
Nyon, Canton de Vaud
@tpchip @Yammer @Office365 @SharePoint I see the reasons why, but for me it is a pain. As we have groups creation locked down so for new groups our people in Yammer need to be non group based. If is off to stop any teams / planner sprawl...
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Hayley 🧩
(@datacurator) reported
from
Dallas, Texas
@shazanfar I thought it was a feature for all office 365 products. There’s another way to do it using text tools, but that sucks for editing. This is a solvable problem!
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Matt D
(@nmb340) reported
from
Manchester, England
I may be wrong, but I strongly suspect that @Outlook @Office365 has gone down, given that two separate organisations I sign in to are both saying "sign in failed"... #fail
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Phil Worrell #Re365 🇬🇧 in 🇨🇭
(@Worrelpa) reported
from
Genève, Genève
@andrewconnell @Office365 @SharePoint @Microsoft Too many customers still classic would be my guess. Also if classic is working for them they won't fix it until forced too.
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