Office 365

Office 365 Outage Map

The map below depicts the most recent cities worldwide where Office 365 users have reported problems and outages. If you are having an issue with Office 365, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Office 365 users affected:

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Office 365 is an online productivity suite that is developed by Microsoft. Office 365 contains online and offline versions of Microsoft Office, Skype and Onedrive, as well as online versions of Sharepoint, Exchange and Project.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 6
Bogotá, Distrito Capital de Bogotá 5
London, England 3
Toulouse, Occitanie 3
Sydney, NSW 3
Edinburgh, Scotland 3
Lyon, Auvergne-Rhône-Alpes 3
Mumbai, MH 2
San Jose, CA 2
Brighton, England 2
Toronto, ON 2
Ottawa, ON 2
Chicago, IL 2
Chía, Departamento de Cundinamarca 2
Santa Rosa, CA 2
Brussels, Bruxelles-Capitale 2
Pittsburgh, PA 2
Algonquin, IL 2
Vancouver, BC 2
Columbus, OH 2
Ashburn, VA 2
Orlando, FL 2
Oakland, CA 1
Bristol, England 1
Medellín, Departamento de Antioquia 1
Delhi, NCT 1
Fort Wayne, IN 1
New Braunfels, TX 1
Shenzhen, Guangdong Sheng 1
Peterborough, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Office 365 Issues Reports

Latest outage, problems and issue reports in social media:

  • Fr33Martyn TheSmokeyBeard (@Fr33Martyn) reported

    @12Knocksinna @Office365 Have you heard anything on the Exchange Web Reporting service? We use it to feed message trace data in to Splunk, due to the volume and verbosity the Exo cmdlets are too slow

  • raesene Rory McCune (@raesene) reported

    @CISCO_UCCX @CisoDiagonal I think OP is alluding to the idea that public links may be guessed or overshared. If so, that doesn't mean that Onedrive is not secure, but that it can be used in an insecure way. Sharing between people in an Office365 account shouldn't suffer from that problem.

  • ianbetteridge Ian Betteridge (@ianbetteridge) reported

    @anildash @yoz Even tag clouds are a short term solution to a problem that machine learning makes go away. For example, Office 365 now suggests files that are relevant to a meeting, based on criteria like title, author, how it was linked to in emails, etc.

  • lectem Clément Grégoire (@lectem) reported

    Today in microsoft authentication sucks: If you have a microsoft account with your enterprise email address, it will keep trying to log you in with the office365 account. Which means it will use the office365 exchange server instead of the one given by your DNS.

  • Bolkas Apostolos Bolkas (@Bolkas) reported

    @MicrosoftHelps For two consecutive days, I cannot access my office365 account. The sign-in takes forever and nothing happens. When it stops after 5 minutes the message is "server not found". Are you going to answer me?

  • iamsure59929410 iamsuresh (@iamsure59929410) reported

    @satyanadella we got stuck for more than 96 hours with the office 365 teams issue. reached out to partner support. but the level 1 guy is unable to help. expected better support experience for partnets

  • sunny_loaf dani🧋 (@sunny_loaf) reported

    oh my lord i just had someone email in with an error that you need to update windows for so i tell him to update windows he then said he has office 365 as his OS which automatically updates so he doesn't need to update Windows

  • UnrulyDragon Şēth ໓rคkē (@UnrulyDragon) reported

    @NoMoreTerrors Oh don't I know it. I tried to set up email export for Office 365 in their policies, which was under Discoveries?? All I got was "Error, try again later". This of course needs to be done because we're migrating it all to a new host.

  • Dimavrmk2 www.frolovllc.com Dima Frolov aka Dimarules (@Dimavrmk2) reported

    @OfficeInsider I really need help can some messes me or help me, windows.1- and office 365 zero issues

  • twoofyou2 gigi diVenere (@twoofyou2) reported

    @Office365 @Apple Siri is no longer interfacing with outlook or iPhone native mail app. Is this by design or is something broken? Siri error message “sorry I can’t help with that” Open the Mail app.

  • skyhoshi Marcus Kern (@skyhoshi) reported

    @mbcrump I've been having intermittent issues all week. Check the office 365 dashboard health tab page for more info and to report your issues.

  • AdamWrighter Adam W (@AdamWrighter) reported

    @jonnykates onedrive can be a lot cheaper if you need 1tb or less. i share my office 365 sub with 2 other people which means that it costs me ~£20/year for 1tb. i'm getting quite close to the limit, though. when i do i might build a home server with nextcloud or owncloud

  • itenginerd itenginerd (@itenginerd) reported

    @drewjanderson I got a warranty replacement. So far, it insists that I can't get to Office 365 running Windows 11. As soon as I fix that, I shall proffer the spicy pillow unto its rest.

  • June_Smalls June Smalls (@June_Smalls) reported

    Hey @Office365 . I had a tech issue and used the chat. Customer service fixed my issue in just a few minutes. I was really prepared for a rough time. I'm an author and I couldn't open any of my word docs. Your rep was kind, quick, and efficient. Just wanted to say thanks!

  • sanjaykalra Sanjay Kalra🇺🇸🇮🇳|Digital Transformation Sherpa (@sanjaykalra) reported from Fremont, California

    Having problems with Microsoft Outlook app after upgrading to iOS 15.1 this morning. Anyone else facing similar issues? #iOS15 #Office365 #iOS15Update

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