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Office 365

Office 365 Outage Map

The map below depicts the most recent cities worldwide where Office 365 users have reported problems and outages. If you are having an issue with Office 365, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Office 365 users affected:

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Office 365 is an online productivity suite that is developed by Microsoft. Office 365 contains online and offline versions of Microsoft Office, Skype and Onedrive, as well as online versions of Sharepoint, Exchange and Project.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Canet-en-Roussillon, Occitanie 1
Fresno, CA 1
La Ferté-Milon, Hauts-de-France 1
Guayaquil, Guayas 1
Paris, Île-de-France 2
Villefranche-sur-Saône, Auvergne-Rhône-Alpes 1
Chauray, Nouvelle-Aquitaine 1
Bogotá, Bogota D.C. 2
Milly-la-Forêt, Île-de-France 1
Unión de Crédito Agrícola de Hermosillo, SON 1
Mumbai, MH 1
Antiguo Cuscatlán, La Libertad 1
La Rochelle, Nouvelle-Aquitaine 1
Nice, Provence-Alpes-Côte d'Azur 1
Reims, ACAL 1
Dreux, Centre 1
Merlimont, Hauts-de-France 1
Puteaux, Île-de-France 1
Valence, Auvergne-Rhône-Alpes 1
Marseille, Provence-Alpes-Côte d'Azur 2
Saint-Malo, Brittany 1
Saint-Denis, Réunion 1
Réunion, Réunion 1
Saint-Paul, Réunion 1
Melbourne, VIC 1
Montpellier, Occitanie 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Office 365 Issues Reports

Latest outage, problems and issue reports in social media:

  • AD1991234
    AD (@AD1991234) reported

    @signulll I used to think MSFT was oversold, but I now think they have a major issue. Office 365 is not agent friendly, the OS is from a different era. Teams is a disgrace.

  • SimonHolman
    Simon Holman (@SimonHolman) reported

    I hate the fact that the "Microsoft Office" suite of apps is now the "Microsoft Copilot App" with the fire of 1000 suns. Even trying to work out how to download it when I login to Office365 is a complete nightmare!

  • siddusaik
    Sidstream (@siddusaik) reported

    @Sakshi50038 I prefer quality over desi !!! Compare both and tell me which is better. Don't tell me to use indian products bcoz they are indian That's not how purchasing works. How many websites show you login using zoho mail? Chatgpt Copilot is integrated with office 365 sarvam is not.

  • aaronkaiser
    Aaron Matthew Kaiser (@aaronkaiser) reported

    I am really disappointed in @Apple Business. They finally launch a cloud platform for business mail, but you can’t set up a user mailbox if it was previously used in iCloud+ custom email domains?? I’m being told that it’s not just a 30 day wait, I will never be able to set those mailboxes up. And there’s no user aliases, no multi-domain email support. No multi-tenant offerings (not that I expect that yet). I get that it’s still in its infancy, but come on. These are basic features and they worked with the personal side. I found a way to create user groups with emails that seemed like a workaround to still get mail that’s addressed to these inboxes, but then I found out that they can only be emailed to internally from the same domain. Apple policies are blocking external senders. I spoke to four different support reps over 3+ hours yesterday and they don’t even understand this issue or how to fix it. They keep asking about where the domain is registered when it is clearly an issue deep within Apple systems at a very high level that needs to be changed. I didn’t like the Office 365 integration with the Apple ecosystem, which is why I was so excited for this. But not having access to my mailboxes and not even being able to implement a workaround IS A MAJOR ISSUE. What’s going on @tim_cook? How could this have shipped like this?

  • ibuildthecloud
    Darren Shepherd (@ibuildthecloud) reported

    @CryptoJ97019913 1. Upselling microsoft products: Office365, OneDrive, Copilot, Xbox Live. "Start Experiences App" 2. Recommendation: Start menu items, app search results. 3. Driving traffic to bing: - Desktop "learn more about image", - same with lock and login screen. - Applications with "search the web" feature are directly tied to Bing. - Weather widget is there to drive you to bing news feed - Search in task bar has that little icon to drive you to bing. It's not a conspiracy that the window home user is monetized through ads. Microsoft makes $20+ billion on ad revenue and it's assumed that roughly 75% of that is coming from windows users. It is very important to drive users from windows to bing.

  • Holmyverse
    Dan (@Holmyverse) reported

    @FinanceDirCFO But rather "subprime AI", right? SaaS stocks go down because people don't get business, and think that Dropbox, LinkedIn, Spotify, Office 365, Slack, Netflix, Instagram etc. will go out of business simply because "anyone can vibe code their own version".

  • Coco_the_freak
    Coco Freak (@Coco_the_freak) reported

    So aparrently, the „Smart“ App Control from #Microsoft in the #Windows „Security“-Settings blocks you from installing #office365 … and you have to PERMANENTLY shut off that „Security Feature“ to fix this issue … fml why did i go into IT-Support 🙈😭

  • EbriEbrima27494
    Ebrima ebri (@EbriEbrima27494) reported

    @IntuneSuppTeam I have been having issue in our tenant. First, after enabling and configuring auto patch most of my devices are falling or in noncompliance for “office 365 client management “. I looked the policy that was enabled by auto patch. Many other non compliance settings.

  • ProfSimonOnline
    Professor Simon (@ProfSimonOnline) reported

    Did you know that personal devices can become gateways for corporate data breaches? A recent case revealed a malware attack that accessed Office 365 through a compromised BYOD. The fix? Continuous monitoring and behavior analysis! How secure is your work device? #CyberSecurity

  • BlueCrewViking
    🌊💙 Viking Resistance 💙🌊 (@BlueCrewViking) reported

    @satyanadella @grok, @MicrosoftHelps, help me out here, please. Is what I am asking for actually available in Word + Copilot; i.e. the ability to cooperatively and natively edit a change tracked word document without awkward and complicated copy and paste from a chat window? I have business license for Office 365 used in conjunction with ChatGPT Pro but the last time I had access to CoPilot it was just a non-integrated chat. For example, when I asked it for help with an OutLook problem inside Outlook CoPilot it asked me what email client I was using.... However, for a while I'm not even getting a Copilot option inside Word and other Office apps.

  • ScorpionWSDBW
    PrincessLeah (@ScorpionWSDBW) reported

    Let's put some "customer" information in here, so you have a better perspective. First, most of us who live in cyber security world avoid Edge like the plague. It is malware gangrene. You have designed it so that it digs in to every piece of our system, gathering our information, and we can't configure it to stay out. Security concerns. Let's add another problem, which is creating problems in daily operations: Office 365 has been designed in a way that prevents us from normal functions that we valued highly in Office Professional 2016, which was your cleanest, most professional WORKING version. Fast, efficient, and without the intrusions of 'phone' children processing. The new O365 is the least professional of all the versions you have 'improved.' I don't care about you tracking my daily work, giving me a 'viva report.' In fact, I want that deleted. There are so many bugs in O365, such as synching issues, wherein entire strings of emails disappear from the in box if I use a different device to respond to a Customer. There is a LONG list of 'improvements' you force in during updates that are actually damaging to work flow. Further, trying to force us into the NEW outlook is enraging. We keep using the "classic" to survive all your bugs and bad screen layouts, and the lack of controls your new version has imposed, and it keeps flipping back. SOOOOO many things we all hate about O365 and you do nothing to fix them. YOU have decided how we should do business. These childish relabeling and moving episodes of commands does not improve your product. Example: There was a function that allowed me to open an email, search 'all related emails' and find an older piece of the conversation. That's gone. Why? Many of the admin functions in settings are simply gone. Same with the new Windows. When I go research in various communities, MANY humans have the same complaints. Everyone hates the new versions of both products. SOME OF US are required to work offline, we do not work in your clouds. We have to have everything on the computer unit to travel without cloud access. You have made that a major problem. Do yourself a favor. If you want us to actually LIKE you, instead of hate you all day, take a survey here. Ask everyone what they miss about the old product, just start with 2016 Office Professional, and ask what they hate about O365. Ask about security problems, ask about the sentiment regarding Edge being forced on us, without the ability to uninstall it. Learn this: We are paying your salary. Learn this: We are all unhappy with the current product. Millions of us are heavy-use professionals that need the cleaner version. The current online version is even worse than that desktop app. Learn this: 2016, literally, was the last clean version you produced/coded. Once you went all SAS and cloud sales focused, you trashed a great product. Maybe have a team researching all the public comments and problems.

  • karlprosser
    Karl (@karlprosser) reported

    @asaio87 SaaS isn’t dead , but certain SaaS products that aren’t complex and that don’t have risk associated with them will be , and the rest will be open for disruption, especially on price. Not unlike when I automated the backend network/server/os/app layer of office 365 for Microsoft a decade plus ago , allowing them to reduce the per seat cost like 50% or something crazy.

  • garyamaes
    Gary Maes- On a quest to help Small Businesses (@garyamaes) reported

    @mistressdivy Lots of problems with OneDrive but the problem is not OneDrive. It was Microsoft's demand that Windows 11 or Office 365(have not really dug in yet) defaults to your one drive. This causes problems.

  • ErinJConnors
    Erin Connors (@ErinJConnors) reported

    @thsottiaux And remove the need for administrative approval. If I can sign in through office 365 etc, I should be able to connect my email/office 365 or google equivalent

  • intheblueyonder
    Brian Murray (@intheblueyonder) reported

    @_stormed @xPraveen07 I used to agree, but at this point, IT is just factory farming. Nobody knows what they’re doing, so if they can just use remote office 365 and basic tools, that’s what IT departments hire. I had one guy quit because “they use Linux on a server”. Ok buddy, don’t let the door hit you on the way out.

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