Office 365 Outage Map
The map below depicts the most recent cities worldwide where Office 365 users have reported problems and outages. If you are having an issue with Office 365, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Office 365 users affected:
Office 365 is an online productivity suite that is developed by Microsoft. Office 365 contains online and offline versions of Microsoft Office, Skype and Onedrive, as well as online versions of Sharepoint, Exchange and Project.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| La Rochelle, Nouvelle-Aquitaine | 1 |
| Nice, Provence-Alpes-Côte d'Azur | 1 |
| Reims, ACAL | 1 |
| Dreux, Centre | 2 |
| Merlimont, Hauts-de-France | 1 |
| Puteaux, Île-de-France | 1 |
| Valence, Auvergne-Rhône-Alpes | 1 |
| Marseille, Provence-Alpes-Côte d'Azur | 2 |
| Saint-Malo, Brittany | 1 |
| Saint-Denis, Réunion | 1 |
| Réunion, Réunion | 1 |
| Saint-Paul, Réunion | 1 |
| Melbourne, VIC | 3 |
| Montpellier, Occitanie | 2 |
| Redruth, England | 1 |
| Cheltenham, England | 1 |
| Tewkesbury, England | 1 |
| Edmonton, AB | 1 |
| Stratford-upon-Avon, England | 1 |
| Bordeaux, Nouvelle-Aquitaine | 1 |
| Hobart, TAS | 1 |
| Brisbane, QLD | 1 |
| Aubagne, Provence-Alpes-Côte d'Azur | 1 |
| Southend-on-Sea, England | 1 |
| Mulhouse, ACAL | 1 |
| New York City, NY | 1 |
| Étampes, Île-de-France | 1 |
| Argenteuil, Île-de-France | 1 |
| Bristol, England | 1 |
| Saint-Quentin-Fallavier, Auvergne-Rhône-Alpes | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Office 365 Issues Reports
Latest outage, problems and issue reports in social media:
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ph33x (@ph33x_) reported@ChadBurgessAU @FranMooMoo They are using Government-spec Office 365, it will have audit logs. Every thing action down to a message on Teams or viewing a folder in OneDrive us logged. The user, the location, the action, metadata.
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Aaron Matthew Kaiser (@aaronkaiser) reportedI am really disappointed in @Apple Business. They finally launch a cloud platform for business mail, but you can’t set up a user mailbox if it was previously used in iCloud+ custom email domains?? I’m being told that it’s not just a 30 day wait, I will never be able to set those mailboxes up. And there’s no user aliases, no multi-domain email support. No multi-tenant offerings (not that I expect that yet). I get that it’s still in its infancy, but come on. These are basic features and they worked with the personal side. I found a way to create user groups with emails that seemed like a workaround to still get mail that’s addressed to these inboxes, but then I found out that they can only be emailed to internally from the same domain. Apple policies are blocking external senders. I spoke to four different support reps over 3+ hours yesterday and they don’t even understand this issue or how to fix it. They keep asking about where the domain is registered when it is clearly an issue deep within Apple systems at a very high level that needs to be changed. I didn’t like the Office 365 integration with the Apple ecosystem, which is why I was so excited for this. But not having access to my mailboxes and not even being able to implement a workaround IS A MAJOR ISSUE. What’s going on @tim_cook? How could this have shipped like this?
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Mykl Ü (@MyklTheYankee) reported@Smileyyeg Works for me. But it was better before the office365 crap was shoved down your throat at every turn.
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Florian Lohoff (@fl0h0ff) reportedHey @Office365 - How do i fix broken and completely outdated records in the acompli/outlookmobile.com autodiscover database? Customers are getting redirected to gmail which is not the tennant anymore.
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Jonathan Cantliff (@cantliff9) reported@madebygoogle @MicrosoftHelps Gmail app not working with Office 365 emails (again) Doesn't seem to want to load modern authentication Could someone look into this please
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💯 Almin Ibrahimović MBA CGA FCMI CMgr CITP MBCS (@_almin) reported@Microsoft365 To use Scout, you need: 1. to be part of the Frontier Preview Program 2. need Office 365 Copilot Access 3. need local admin privileges on the device 4. your IT Admin needs to configure Frontier. 5. your IT Admin needs to configure InTune policy for Scout 6. your local IT Admin needs to agree to (attest to) and opt-in their organisation to third party inference paths. Note: "When data is sent to GitHub Copilot, M365 data residency, retention, eDiscovery, legal hold, Data Loss Prevention (DLP), Sensitivity and Confidentiality Labels, audit, SLAs, and the Customer Copyright Commitment do not apply." Here is why this matters: If 'AI' extracts a list of sensitive intellectual property or customer data from a labeled document and pastes it into a new response, that new response has no label. A user could easily copy and paste that text into an external email or a public generative AI tool without triggering any data loss prevention alerts. Regulatory frameworks require strict auditing of where sensitive data travels. Because the new content does not inherit the source classification, your automated compliance systems lose track of that data. The responsibility shifts entirely to the end user to manually classify every single output generated by the AI session, which frequently leads to human error.
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Looks Safe To Me (@Mackama_Too) reported@codewith55 Your first step for a new Windows computer is not what to install, but what to uninstall. 1) OneDrive 2) MS-Account (use local login) 3) Copilot 4) Office365 5) Manufacturer & MS Bloatware. Then start your installs. 1) A real browser (Brave, Firefox) 2) LibreOffice 3) VLC
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Shane (@Shane_L) reported@adahstwt Just deployed a small app for one of my company’s franchisees to use. Deployed on Azure because we use Office 365 and I could rely on existing MS accounts for auth. Never again… terrible experience. Azure is so disjointed…
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Manuella Machado (@MManuella611) reportedUnfortunately with this phone I've had to install the Microsoft Email App, @Office I absolutely hate its display and way of working with it. Now, because of their many updates, the SEND little icon/arrow is no longer showing when you want to send or forward an email from my phone. Apparently, you now have to SCHEDULE a time for sending an email and they don't even give you the option of sending it NOW. I mean, you are typing an email or want to forward it to others, why on earth would you want to schedule a time to send it? I've sent them a DM so hopefully they will come back to me soon with a solution to this problem. I just want to type and send, NOT wait until tomorrow to send it. Otherwise, I would type it tomorrow, NOT today. God give me strength and a lot of patience. Why NOT allow people who use Microsoft Office 365 like me to just have the email App they want on their phones? We are NOT a dictatorship just yet, so I, NOT Microsoft must choose what I want on my phone and it all must be compatible with Office 365 on either your laptop or desktop pcs. Grateful if they can help, as I need to work and am NOT home atm. Thanks
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Dan Greller (@dgreller) reported@bretgreenstein @KarolCodes Agreed. Historically, things moved at a slow enough pace that there was ample time to reasonably estimate the cost of an associate's tech stack. The value obtained from that stack was self-evident, exceeding its cost. For example, no rational firm was doing an ROI on whether a new associate should have a PC or an Office 365 license. It was table stakes. In this new AI world, both the costs and the potential value are radically changing on a routine basis. It makes it that much harder to have sound and stable financial governance models.
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BORDERS LAW FIRM (@BordersLawFirm) reportedThis is insane, frustrating, and, frankly, pathetic on Microsoft's part! I am a law firm, trying to buy a Microsoft Copilot Business license. Just one $30 license for the law firm. Nope. Blocked. It's not available to my account on Office 365 Markeplace, inside my Admin account [I am the global admin] and the block seems to be due to some technical issue between MOSA and MCA accounts. I have business premium subscriptions. They are making it DIFFICULT to BUY their already market-trailing AI. Maybe I should just spend all the law firm's money on ANTHROPIC. Mircosoft, get your **** together! @Office @Copilot
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Subhajeet Bairagi (@bairagi062) reported@Microsoft @Office Recently I purchased a laptop in which office365 was included for 1 year, I created an outlook mail and registered it but forgot the password now I am unable to access that mail and the office. When I try to login using the otp it says try with other method
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ZBM2 (@zulubravomike2) reportedAssume low data rate and high ping. Now assume you're trying to log in to an Office 365 implementation of some sort. All that said, while astronauts are professionals, they're not IT pros and probably couldn't tell you the difference between outlook and an exchange server.
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Daniel (@dan325) reported@nonlinear_james @atalocke I’m using it to manage my work office 365 email right now without any issue. Not IMAP, either. It has native exchange capabilities. Also, WTF is wrong with IMAP? Evolution’s biggest advantage is it doesn’t tether me to a proprietary OS. No copilot BS on my computer!
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Toby McEvoy ♠❤♦♣ (@mcevoytm) reported@KeithMalinak Autocorrect may have been taking a few days off. Here's a real-life example from my own workplace. Through the miracle of SharePoint and Office365, I'm sharing a document with a Project Manager and we're adding questions and answers as I am refining his request for a change to our production environment. He edited something in the document abruptly last week resulting in colliding words and other jumbled things that I couldn't parse. I highlighted the text and requested, "Please fix these typos when you get a moment. " He fixed the typos and left me a comment in response: "Compelted"