Office 365

Office 365 Outage Map

The map below depicts the most recent cities worldwide where Office 365 users have reported problems and outages. If you are having an issue with Office 365, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Office 365 users affected:

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Office 365 is an online productivity suite that is developed by Microsoft. Office 365 contains online and offline versions of Microsoft Office, Skype and Onedrive, as well as online versions of Sharepoint, Exchange and Project.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bogotá, Distrito Capital de Bogotá 4
Brisbane, QLD 3
Melbourne, VIC 3
Chicago, IL 2
Pratteln, BL 2
São Paulo, SP 2
Toronto, ON 2
Mios, Nouvelle-Aquitaine 2
Ashburn, VA 2
Quito, Provincia de Pichincha 2
Mexico City, CDMX 2
London, England 2
Southampton, England 2
Austin, TX 1
Stoke-on-Trent, England 1
Renton, WA 1
Pittsburgh, PA 1
Mornant, Auvergne-Rhône-Alpes 1
Endicott, NY 1
Frankfurt am Main, Hessen 1
Montluçon, Auvergne-Rhône-Alpes 1
Adelaide, SA 1
Sydney, NSW 1
Milford, IA 1
Hazard, KY 1
Greenville, TX 1
Phoenix, AZ 1
Berlin, Land Berlin 1
Baltimore, MD 1
Woodstock, CT 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Office 365 Issues Reports

Latest outage, problems and issue reports in social media:

  • IamStan Ant Stanley #BLM (@IamStan) reported

    @QuinnyPig Intelligent Cloud includes all world wide server revenue and associated professional services ... Office365 is part of another segment at MS.

  • GreenJimll Jon Knight is 2m away with the fairies (@GreenJimll) reported

    @biomechstu If you have Office365 I think you can set the Proofing language to be either US English or UK English (and others besides) so that things like "neighbour" which are OK in UK English will be highlighted as spelling mistakes in broken-US-English. ;-)

  • UmeshChoudhary7 Umesh Choudhary (@UmeshChoudhary7) reported

    @christruncer I use to work for Microsoft. Yes, they do use LogMein. Office 365 support engineer is not authorized to take a remote assess, where as teams like Directory server,HA, NET and Perf are allow to take remote access.

  • tleehumphrey T Lee Humphrey (@tleehumphrey) reported

    @JohnMFodera @stock_guy1 The IPad has no problem with Office 365 products and you can get a yearly subscription so no need to pay for updates anymore

  • FelipeBudinich Felipe Budinich (@FelipeBudinich) reported

    @draginol @Office365 This seems sensible. I've had my share of operative problems with Microsoft *but* I can always *walk* to their office or pick up a phone and speak with a human. (And all my problems, because of that, have been temporary).

  • F1lawyer Graeme M Cunningham (@F1lawyer) reported

    @Defencebrief I've been trying for weeks. Have called the helpline and left messages and they have not got back to me. I am now being locked out on a regular basis as system keeps trying to set up pop3 connection. Very frustrating. Let me know if you get a fix for office 365 please

  • FelipeBudinich Felipe Budinich (@FelipeBudinich) reported

    @draginol @Office365 I want to add; I can count issues with one hand in decades, and it was server billing. At no point they cut the service during the conversation.

  • ASRScience Miss R 🔬🔭💡📈 (@ASRScience) reported

    @miss_padfield I find the app is really glitchy with this sort of stuff but I never have a problem on the online version through office 365 so have given up using the app other than for meetings!

  • nerinedorman I KILL YOUR DARLINGS 🏳️‍🌈 #DRAGONAGE (@nerinedorman) reported

    @Jen_Thorpe @Office365 So far the only fix I can find is nuking/formatting the Word document before you start working on it.

  • TREAT_NMD TREAT-NMD (@TREAT_NMD) reported

    TREAT-NMD are having email issues - a Microsoft Office 365 issue, which we have escalated to Microsoft. They expect to resolve it within 48 hrs. No guarantee your/our emails will be sent or received until then.

  • FelipeBudinich Felipe Budinich (@FelipeBudinich) reported

    @draginol @Office365 I want to add; 1.- I can count issues with one hand in decades, and it was server billing. At no point they cut the service during the conversation.

  • nerinedorman I KILL YOUR DARLINGS 🏳️‍🌈 #DRAGONAGE (@nerinedorman) reported

    @Jen_Thorpe @Office365 I'm going to tell the author to supply me a clean document for the edits. I have wasted too much time to try find a fix for this.

  • africanscribe Kristina Gubic (@africanscribe) reported

    @Apple Just updated my OS to #BigSur on Macbook Air and finding that Microsoft Office and @Dropbox are not working well. Apps dont open, some files not visible. Is there a fix I am missing? @Office365

  • RichardLeos Richard Leos (@RichardLeos) reported

    Being Tier 3 support I really shouldn't be asking end users what OS or client versions theh are running. Troubleshooting office 365 add-ins not working. Find user has unsupported OS and blocks cookies preventing web app from working. Help desk please do basic triage.

  • istathar Andrew Cowie (@istathar) reported

    @TheWizardTower Microsoft Office 365 is dog slow today.

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