Office 365 Outage Map
The map below depicts the most recent cities worldwide where Office 365 users have reported problems and outages. If you are having an issue with Office 365, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Office 365 users affected:
Office 365 is an online productivity suite that is developed by Microsoft. Office 365 contains online and offline versions of Microsoft Office, Skype and Onedrive, as well as online versions of Sharepoint, Exchange and Project.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Bogotá, Bogota D.C. | 2 |
| Paris, Île-de-France | 1 |
| Milly-la-Forêt, Île-de-France | 1 |
| Unión de Crédito Agrícola de Hermosillo, SON | 1 |
| Mumbai, MH | 1 |
| Antiguo Cuscatlán, La Libertad | 1 |
| La Rochelle, Nouvelle-Aquitaine | 1 |
| Nice, Provence-Alpes-Côte d'Azur | 1 |
| Reims, ACAL | 1 |
| Dreux, Centre | 1 |
| Merlimont, Hauts-de-France | 1 |
| Puteaux, Île-de-France | 1 |
| Valence, Auvergne-Rhône-Alpes | 1 |
| Marseille, Provence-Alpes-Côte d'Azur | 2 |
| Saint-Malo, Brittany | 1 |
| Saint-Denis, Réunion | 1 |
| Réunion, Réunion | 1 |
| Saint-Paul, Réunion | 1 |
| Melbourne, VIC | 3 |
| Montpellier, Occitanie | 1 |
| Redruth, England | 1 |
| Cheltenham, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Office 365 Issues Reports
Latest outage, problems and issue reports in social media:
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ph33x (@ph33x_) reported@ChadBurgessAU @FranMooMoo They are using Government-spec Office 365, it will have audit logs. Every thing action down to a message on Teams or viewing a folder in OneDrive us logged. The user, the location, the action, metadata.
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PrincessLeah (@ScorpionWSDBW) reportedLet's put some "customer" information in here, so you have a better perspective. First, most of us who live in cyber security world avoid Edge like the plague. It is malware gangrene. You have designed it so that it digs in to every piece of our system, gathering our information, and we can't configure it to stay out. Security concerns. Let's add another problem, which is creating problems in daily operations: Office 365 has been designed in a way that prevents us from normal functions that we valued highly in Office Professional 2016, which was your cleanest, most professional WORKING version. Fast, efficient, and without the intrusions of 'phone' children processing. The new O365 is the least professional of all the versions you have 'improved.' I don't care about you tracking my daily work, giving me a 'viva report.' In fact, I want that deleted. There are so many bugs in O365, such as synching issues, wherein entire strings of emails disappear from the in box if I use a different device to respond to a Customer. There is a LONG list of 'improvements' you force in during updates that are actually damaging to work flow. Further, trying to force us into the NEW outlook is enraging. We keep using the "classic" to survive all your bugs and bad screen layouts, and the lack of controls your new version has imposed, and it keeps flipping back. SOOOOO many things we all hate about O365 and you do nothing to fix them. YOU have decided how we should do business. These childish relabeling and moving episodes of commands does not improve your product. Example: There was a function that allowed me to open an email, search 'all related emails' and find an older piece of the conversation. That's gone. Why? Many of the admin functions in settings are simply gone. Same with the new Windows. When I go research in various communities, MANY humans have the same complaints. Everyone hates the new versions of both products. SOME OF US are required to work offline, we do not work in your clouds. We have to have everything on the computer unit to travel without cloud access. You have made that a major problem. Do yourself a favor. If you want us to actually LIKE you, instead of hate you all day, take a survey here. Ask everyone what they miss about the old product, just start with 2016 Office Professional, and ask what they hate about O365. Ask about security problems, ask about the sentiment regarding Edge being forced on us, without the ability to uninstall it. Learn this: We are paying your salary. Learn this: We are all unhappy with the current product. Millions of us are heavy-use professionals that need the cleaner version. The current online version is even worse than that desktop app. Learn this: 2016, literally, was the last clean version you produced/coded. Once you went all SAS and cloud sales focused, you trashed a great product. Maybe have a team researching all the public comments and problems.
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Manda'lor The War Crime (Huntress Era) (@Negative009th) reportedHey microslop! @Microsoft @Office @Office365 Why do you force users to sign in to use the supposedly free office apps on Android? #YouSlop #YouFlop
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Spicy Ice (@SpicyIce7) reported@EvaAnanova Bro i remember I got put on a migration from a file server to office 365 and share point and this was a key reason I left IT. My manager refused to listen to anyone and forced us to go ahead with this just before Christmas. It didn't work 90% of the machines had 4gb ram
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Microsoft Threat Intelligence (@MsftSecIntel) reportedMicrosoft Threat Intelligence has identified a cluster of compromised websites displaying ClickFix lures and using EtherHiding, a technique associated with the ClearFake campaign. An injected Base64-encoded JavaScript contacts a BNB Smart Chain RPC gateway to query a smart contract previously reported in connection with ClearFake to fetch next-stage instructions. Content stored in a smart contract is resistant to conventional takedown or sinkholing because only the owner of the cryptocurrency wallet that deployed it can make changes. Users are presented with a fake CAPTCHA that instructs them to open the Windows Run dialog, paste clipboard content, and press Enter to execute an attacker-supplied command under the guise of verification. We’re seeing multiple forms of command obfuscation and living-off-the-land abuse, including conhost, cmd, PowerShell, pcalua, mshta, rundll32, msiexec, curl, WMI, WebDAV, and scheduled tasks. Carets split keywords, environment variables hide interpreters, and Windows run headlessly or minimized. TerminalFix lures apply the same technique but direct users to Windows Terminal or PowerShell instead of the Run dialog. This campaign demonstrates that ClickFix and TerminalFix are a high-volume initial access technique. Microsoft reports campaigns targeting thousands of enterprise and consumer devices globally every day, while some malvertising chains can funnel visitors to scam pages. Numerous actors use the technique to deliver Lumma Stealer and other infostealers, RATs such as Xworm and AsyncRAT, loaders including MintsLoader, and remote management tools. A single successful execution can expose credentials, establish persistence, enable lateral movement, and create a path to human-operated ransomware and potential domain compromise. Microsoft recommends that organizations enable Microsoft Defender network, web, and cloud-delivered protection; restrict Run and command-line tools where not required; enable PowerShell script-block logging; and implement application control. Users should never paste commands from CAPTCHAs, browser errors, emails, ads, or unsolicited support pages into Run, Terminal, PowerShell, or Command prompt. Microsoft Defender XDR provides layered protection across the ClickFix attack chain. Defender SmartScreen and Defender for Office 365 help block malicious sites, links, attachments, and fake CAPTCHA lures, while Defender for Endpoint detects suspicious command execution and outbound connections through alerts like “Suspicious command in RunMRU registry”, “Possible ClickFix activity”, “Possible initial access from an emerging threat”. Microsoft Defender Antivirus blocks malicious command execution using detections such as Trojan:Win32/ClickFix.* and Trojan:Win32/TermFix.*. Treat these alerts as evidence of a potential initial access incident: isolate affected devices, investigate credential exposure and persistence, and hunt for related activity.
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Aaron Matthew Kaiser (@aaronkaiser) reportedI am really disappointed in @Apple Business. They finally launch a cloud platform for business mail, but you can’t set up a user mailbox if it was previously used in iCloud+ custom email domains?? I’m being told that it’s not just a 30 day wait, I will never be able to set those mailboxes up. And there’s no user aliases, no multi-domain email support. No multi-tenant offerings (not that I expect that yet). I get that it’s still in its infancy, but come on. These are basic features and they worked with the personal side. I found a way to create user groups with emails that seemed like a workaround to still get mail that’s addressed to these inboxes, but then I found out that they can only be emailed to internally from the same domain. Apple policies are blocking external senders. I spoke to four different support reps over 3+ hours yesterday and they don’t even understand this issue or how to fix it. They keep asking about where the domain is registered when it is clearly an issue deep within Apple systems at a very high level that needs to be changed. I didn’t like the Office 365 integration with the Apple ecosystem, which is why I was so excited for this. But not having access to my mailboxes and not even being able to implement a workaround IS A MAJOR ISSUE. What’s going on @tim_cook? How could this have shipped like this?
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Pimplefresh (@pimplefresh) reported@RihardJarc Half of its market value is office 365. So you can cut that segment in half, thus reducing its market cap by 25%. I think that segment's going to go down even more
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Chase Ibanez 💢 #FreePalestine 🇵🇸 (@omegacatzed) reported@reset_by_peer I'm sure if you removed revenue from pre-existing products where companies crammed in AI with demand for it and against the user base's general will, just so said companies could claim that revenue was from AI now (products like MS Office 365), actual revenue from explicitly AI products being used by consumers who explicitly want it, would be a rounding error on a rounding error.
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Mega Man (@callah32) reported@PaperBozz You’ll always have enterprise customers where as it makes more sense to rent (think Office 365) vs hire a team (and lofty capex budget) to mange compute on prem. Makes alot of sense to rent compute in other words, solves a problem plenty viable buisnenes model/service. Everything digital future.
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userlolxxl (@userlolxxl) reported@medsci_yb3r @MicrosoftLearn @Microsoft The problem is that the Office 365 tenant is linked to the organization's email. Then any app on a private device that uses the org email &...tenant to sign- in is linked with office(.)com, even though the linked apps have nothing to do with Office 365. It has further consequen..
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Breck Yunits (@breckyunits) reported@Trace_Cohen The long tail uses of AI are enormous. There are so many things that open self-hosted models enable that are off the table with centralized controlled models. Think of *nix on satellites, rather than them phoning Redmond for a license renewal, as an illustrative example. I already see a higher exponential growth in brains investing in open models than frontier models. Similar to how when I worked at Microsoft, the best were all using *nix and *** at home. It will only hang on to the frontier if it can government capture. Now that's a huge possibility, perhaps even greater than 50%. I mean Microsoft's software is terrible, (Windows, Azure, Office 365), and yet crushes it because of gov capture. It would be financially reckless to short without accurately modeling that risk. But in a free market, open >> closed.
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AK Denduluri (@denduluri) reported@MicrosoftIndia Appears you are registered as a gaming entity leading to additional charges by banks for office 365 subscriptions... How is it valid for the consumer? Should @Microsoft not fix the way the tax code for the entity? Or discount those charges (+GST) to the consumer?
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Shane (@Shane_L) reported@adahstwt Just deployed a small app for one of my company’s franchisees to use. Deployed on Azure because we use Office 365 and I could rely on existing MS accounts for auth. Never again… terrible experience. Azure is so disjointed…
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Mykl Ü (@MyklTheYankee) reported@Smileyyeg Works for me. But it was better before the office365 crap was shoved down your throat at every turn.
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Michael Ward (@michaelward_CPA) reportedThe software industry seems to be in cahoots with one another. I suspect subscribed to Office365 through @GoDaddy so no matter how much trouble I have with @GoDaddy trying to access my email account, @Microsoft is completely unwilling and unable help.