Office 365 Outage Map
The map below depicts the most recent cities worldwide where Office 365 users have reported problems and outages. If you are having an issue with Office 365, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Office 365 users affected:
Office 365 is an online productivity suite that is developed by Microsoft. Office 365 contains online and offline versions of Microsoft Office, Skype and Onedrive, as well as online versions of Sharepoint, Exchange and Project.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Paris, Île-de-France | 1 |
| Milly-la-Forêt, Île-de-France | 1 |
| Unión de Crédito Agrícola de Hermosillo, SON | 1 |
| Mumbai, MH | 1 |
| Bogotá, Bogota D.C. | 1 |
| Antiguo Cuscatlán, La Libertad | 1 |
| La Rochelle, Nouvelle-Aquitaine | 1 |
| Nice, Provence-Alpes-Côte d'Azur | 1 |
| Reims, ACAL | 1 |
| Dreux, Centre | 2 |
| Merlimont, Hauts-de-France | 1 |
| Puteaux, Île-de-France | 1 |
| Valence, Auvergne-Rhône-Alpes | 1 |
| Marseille, Provence-Alpes-Côte d'Azur | 2 |
| Saint-Malo, Brittany | 1 |
| Saint-Denis, Réunion | 1 |
| Réunion, Réunion | 1 |
| Saint-Paul, Réunion | 1 |
| Melbourne, VIC | 3 |
| Montpellier, Occitanie | 1 |
| Redruth, England | 1 |
| Cheltenham, England | 1 |
| Tewkesbury, England | 1 |
| Edmonton, AB | 1 |
| Stratford-upon-Avon, England | 1 |
| Bordeaux, Nouvelle-Aquitaine | 1 |
| Hobart, TAS | 1 |
| Brisbane, QLD | 1 |
| Aubagne, Provence-Alpes-Côte d'Azur | 1 |
| Southend-on-Sea, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Office 365 Issues Reports
Latest outage, problems and issue reports in social media:
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Gabriel Lawson (@glawsontweets) reportedAgentic troubleshooting report: Tricky office 365 installation issue due to, unbeknownst to me, an unmounted drive. Claude code with Opus 4.7 max tried for an hour, failed to find cause. Codex with gpt 5.5 xhigh found cause and fixed the issue in 10 minutes!
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Professor Simon (@ProfSimonOnline) reportedDid you know that personal devices can become gateways for corporate data breaches? A recent case revealed a malware attack that accessed Office 365 through a compromised BYOD. The fix? Continuous monitoring and behavior analysis! How secure is your work device? #CyberSecurity
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PrincessLeah (@ScorpionWSDBW) reportedLet's put some "customer" information in here, so you have a better perspective. First, most of us who live in cyber security world avoid Edge like the plague. It is malware gangrene. You have designed it so that it digs in to every piece of our system, gathering our information, and we can't configure it to stay out. Security concerns. Let's add another problem, which is creating problems in daily operations: Office 365 has been designed in a way that prevents us from normal functions that we valued highly in Office Professional 2016, which was your cleanest, most professional WORKING version. Fast, efficient, and without the intrusions of 'phone' children processing. The new O365 is the least professional of all the versions you have 'improved.' I don't care about you tracking my daily work, giving me a 'viva report.' In fact, I want that deleted. There are so many bugs in O365, such as synching issues, wherein entire strings of emails disappear from the in box if I use a different device to respond to a Customer. There is a LONG list of 'improvements' you force in during updates that are actually damaging to work flow. Further, trying to force us into the NEW outlook is enraging. We keep using the "classic" to survive all your bugs and bad screen layouts, and the lack of controls your new version has imposed, and it keeps flipping back. SOOOOO many things we all hate about O365 and you do nothing to fix them. YOU have decided how we should do business. These childish relabeling and moving episodes of commands does not improve your product. Example: There was a function that allowed me to open an email, search 'all related emails' and find an older piece of the conversation. That's gone. Why? Many of the admin functions in settings are simply gone. Same with the new Windows. When I go research in various communities, MANY humans have the same complaints. Everyone hates the new versions of both products. SOME OF US are required to work offline, we do not work in your clouds. We have to have everything on the computer unit to travel without cloud access. You have made that a major problem. Do yourself a favor. If you want us to actually LIKE you, instead of hate you all day, take a survey here. Ask everyone what they miss about the old product, just start with 2016 Office Professional, and ask what they hate about O365. Ask about security problems, ask about the sentiment regarding Edge being forced on us, without the ability to uninstall it. Learn this: We are paying your salary. Learn this: We are all unhappy with the current product. Millions of us are heavy-use professionals that need the cleaner version. The current online version is even worse than that desktop app. Learn this: 2016, literally, was the last clean version you produced/coded. Once you went all SAS and cloud sales focused, you trashed a great product. Maybe have a team researching all the public comments and problems.
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Coco Freak (@Coco_the_freak) reportedSo aparrently, the „Smart“ App Control from #Microsoft in the #Windows „Security“-Settings blocks you from installing #office365 … and you have to PERMANENTLY shut off that „Security Feature“ to fix this issue … fml why did i go into IT-Support 🙈😭
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Masa1986💙💛 (@Masa19864) reportedI would like to ask copilot how to solve access issues to office365.
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Simon Holman (@SimonHolman) reported@Outlook I know you want everyone paying for Office365, but do you really need to make configuring IMAP accounts so difficult. Just give the option to specify the servers without just assuming them. I shouldn't have to go into Control Panel to fix it!
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Matt Talley (@tallemd) reportedOffice 365 has been priced at $6 per inbox for over a decade and during that time it has never turned a profit. I'm almost sure that means it's impossible. Normally you would shut down an unprofitable line of business but the military insists it is necessary for war effort.
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Coco Freak (@Coco_the_freak) reportedSo aparrently, the „Smart“ App Control from #Microsoft in the #Windows „Security“-Settings blocks you from installing #office365 … and you have to PERMANENTLY shut off that „Security Feature“ to fix this issue … fml why did i go into IT-Support 🙈😭
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P V Ramanathan (@PRamanathan) reportedThe Satya Nadella Turn When Satya Nadella became CEO in 2014, the narrative shifted. He made three decisive pivots: Azure cloud computing, building direct competition with Amazon Web Services. Office 365, moving from one-time licenses to recurring subscription revenue. Doubling down on enterprise software, expanding what Microsoft was already winning.
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DataJuggler (@DataJuggler007) reported@KES537 Office 365 email had these suggested replies. When the lady at my work that always emailed me about problems with the software I work on would send me a new problem, I really wanted to click: Let me know how that works out.
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djaméttę kudasai (@potatoeos) reportedPowerpoint office 365 is THE WORST platform you could ever use for making ppt. ISTG, its taking way too long, it literally will blow up your device, VERY SLOW, and guess what? ITS EXPENSIVE. Better fix it now @powerpoint @Office365
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mRr3b00t (@UK_Daniel_Card) reportedlike for example: if you defend an org you will likely have: A firewall/VPN server A router/switch A cloud hosted web server Microsoft office 365 Maybe an Remote Desktop Services (or VDI) Service Your daily world will not be full of zero days exploding inside ur VPN server (unless you have a fortinet :P /s) these are rare events. You will have: Phishing/AITM attacks Scams/BEC Identity Dictionary/Brute Force you will also have malware etc. on box IPS/IDS/EDR alerts for behavioural type stuff (most of these are false positives) so software vulnerabilities on the edge in terms of volume will likely not be ur daily grind! identity will.
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LSU IT Services (@LSUITS) reportedITS is aware there is an issue with users accessing Microsoft Office365 web services. Microsoft is aware that users are impacted & is working to resolve the issue. If you cannot access the web services, please use the desktop applications (Microsoft Outlook, Teams, Word, etc.).
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Herewegoagain (@Cryptlowani) reported@EvanLuthra What is going on with these tech companies just taking away more of our rights and charging us more to do so?????? Microsoft "updated" my Office 365 Home addition with the "New" version. Not knowing this at the time, I open up Outlook as usual and thre was the "New" version. Less functionality and unusable to me. I located the switch to go back to Classic toggle button, slid it over, and Bam, a pop-up survey appears asking me why I dont like the new version. So now I can't do anything, twice as much. I scroll down and hit the skip button, but it is grayed out. Next to it is the submit button greyed out. Now totally pissed off I start typing expletives into the survey form. Guess what you have to complete the form to skip it. I and now not just pissed off, exponentially, but also feeling like the smartest person on the freaking planet. I don't know when it happened but tech, just basic stuff, has totally gone into the toilet. How is AI supposed to run on top of this garbage?
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Balaji Swaminathan (@BalajiSwaminat) reported@Microsoft Have changed the ms pwd, now authenticator, I am not able to login, office 365 not able to login as its asking for authenticator verification code. No mail id to write for support in India. Called the customer care, disconnected after 2 minutes. Don't understand