Office 365

Office 365 Outage Map

The map below depicts the most recent cities worldwide where Office 365 users have reported problems and outages. If you are having an issue with Office 365, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Office 365 users affected:

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Office 365 is an online productivity suite that is developed by Microsoft. Office 365 contains online and offline versions of Microsoft Office, Skype and Onedrive, as well as online versions of Sharepoint, Exchange and Project.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bogotá, Distrito Capital de Bogotá 4
Melbourne, VIC 3
Brisbane, QLD 2
São Paulo, SP 2
Toronto, ON 2
Mios, Nouvelle-Aquitaine 2
Ashburn, VA 2
Quito, Provincia de Pichincha 2
Mexico City, CDMX 2
London, England 2
Southampton, England 2
Pittsburgh, PA 1
Mornant, Auvergne-Rhône-Alpes 1
Endicott, NY 1
Frankfurt am Main, Hessen 1
Montluçon, Auvergne-Rhône-Alpes 1
Adelaide, SA 1
Sydney, NSW 1
Milford, IA 1
Hazard, KY 1
Greenville, TX 1
Phoenix, AZ 1
Berlin, Land Berlin 1
Baltimore, MD 1
Chicago, IL 1
Woodstock, CT 1
Bury, England 1
Olathe, KS 1
White Plains, NY 1
Miami, FL 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Office 365 Issues Reports

Latest outage, problems and issue reports in social media:

  • catenarycat Ed Barry (@catenarycat) reported

    @Microsoft365 #DYK. #Office365 is there some secret way to get guidance with problems in Word/office? Or perhaps none is available? So, live with the poor performance?

  • b_grace_ward Grace Ward (@b_grace_ward) reported

    @bigjoshlevine Yeah, though I get a little weird about cases where all of Google Workspace or Office 365 are down for hours If those services imply your phones, productivity apps, and groupware (mail, chat, calendar) are all disconnected. So for 3 hours, how do you do business in that scenario?

  • shruiismysister Hakeem That Nigga McCrae (@shruiismysister) reported

    man @Microsoft charging for @Office365 is such a scam! you get this water down borderline useless version of the original office products. They have to make the online versions just as affective if not more than the original if they want to charge. This is just not right

  • softwareimp Software Imperial (@softwareimp) reported

    Download MBOX Converter Software an award winning program to Export and Migrate MBOX files to PDF format, PST Outlook, Office 365 account, Gmail, Thunderbird, Exchange Server, Zimbra, Yahoo, Gsuite, Google Vault Files, Incredimail. Recommend by Experts and MVPs Professionals.

  • VeronicaMitch1 Veronica Mitchell (@VeronicaMitch1) reported

    @Microsoft Not good with @Microsoft products, #office365 and #outlook! Lots of tech issues and no support! #Microsoft

  • stevegoodman Steve Goodman (@stevegoodman) reported

    @12Knocksinna @Office365 I like the idea, but I would prefer to see the feature being used to not just mark VIPs, but then act as signals for the service to detect issues for staff VIPs rely upon (e.g. via Mailbox Intelligence), and mark more than just mailflow issues - e.g issues signing in, calling.

  • adam_cannon Adam Cannon (@adam_cannon) reported

    @Showmyhomework we cannot login to Satchel one via office 365 on our laptop. Not worked at all. Any ideas? We login in and add password and then it just hangs. Then whenever we try again and click on the office 365 box a box appears and disappears.

  • GrhmParks Graham Parkin (@GrhmParks) reported

    @tracyvds We had a similar problem and it was due to their location for office 365 as some countries do not have services like Sudan.

  • MattConn_1 Matt C (@MattConn_1) reported

    @bbywings @Outlook I'm having the same issue. Can access via laptop running Office 365 but not Android or iPhone

  • StaciaSeaman Stacia Seaman (@StaciaSeaman) reported

    Hey, @Office365, I don't know why your checker flags "my dads" as an error, but you need to fix that, like, NOW.

  • jonjones Jon Jones (@jonjones) reported

    Anybody else have issues using Airmail with Office 365 accounts? A nontrivial number of important emails simply *never show up* inside Airmail, and I have absolutely no idea why. The only pattern is that they're important emails addressed specifically to me, not mailing lists.

  • jonjones Jon Jones (@jonjones) reported

    I thought I found a way to work around directly using Office 365/Outlook because they're all objectively terrible, like O365 for web only supporting time zones on a PC. Imagine how fun that was when I traveled 50% of the time and my job was scheduling calls across ~12 time zones.

  • nirvdrum Kevin Menard (@nirvdrum) reported

    @icco @Azure No kidding. I tried setting up a domain we bought from a broker and apparently the previous owner had set up Office 365 or something. The error messages I got were astoundingly unhelpful. It took a couple weeks with support to get it sorted out. But, the UI is nicer than AWS.

  • BodineWilliams Bodine Williams (@BodineWilliams) reported

    @KevinPeesker Hello Kevin, Can you have a rep reach out to me. My efforts to receive support for a error in my Office365 account has been frustrated by reps unable to spell my name in order to even find the account. The reference # I was given is drawing a blank.

  • ailon Alan Mendelevich (@ailon) reported

    I'm sorry @Office365 but this is just insane for something small businesses potentially have to go through. Please fix this! 6/6

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