Office 365

Office 365 Outage Map

The map below depicts the most recent cities worldwide where Office 365 users have reported problems and outages. If you are having an issue with Office 365, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Office 365 users affected:

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Office 365 is an online productivity suite that is developed by Microsoft. Office 365 contains online and offline versions of Microsoft Office, Skype and Onedrive, as well as online versions of Sharepoint, Exchange and Project.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Brisbane, QLD 3
Perth, WA 3
Paris, Île-de-France 3
Vancouver, BC 2
Brooklyn, NY 2
West Lafayette, IN 2
Auckland, Auckland 2
Sydney, NSW 2
Seattle, WA 2
London, England 2
Ayr, Scotland 2
Lyon, Auvergne-Rhône-Alpes 2
Halle (Saale), Saxony-Anhalt 1
Minneapolis, MN 1
Mumbai, MH 1
Bordeaux, Nouvelle-Aquitaine 1
Gold Coast, QLD 1
Cancún, ROO 1
Baltimore, MD 1
Norfolk, VA 1
Grimsby, England 1
Aldaia, Comunitat Valenciana 1
Oakville, ON 1
Dublin, Leinster 1
Hiawatha, KS 1
Derry, Northern Ireland 1
Tower Hamlets, England 1
Berlin, Land Berlin 1
Curitiba, PR 1
Beamsville, ON 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Office 365 Issues Reports

Latest outage, problems and issue reports in social media:

  • davidchow David Chow (@davidchow) reported from Hammersmith, England

    @123reg still waiting for a callback to fix my @Office365 account

  • albertschot AlbertSchot (@albertschot) reported from Muggenbeet, Provincie Overijssel

    @Office365 Yes there is contact with support in Washington / hope the fixed the major issue

  • raggiesoft Michael Ragsdale (@raggiesoft) reported from Norfolk, Virginia

    @OfficeSupport [update] I need to loop in @odu_its because the Autodiscover settings are broken on ODU’s end. ITS: when I’m setting up my student email in desktop Outlook, it’s incorrectly thinking I have an Office 365 account instead of the (correct) Student Gmail account

  • ankushnarula Kush (@ankushnarula) reported from Brooklyn, New York

    @IonaItalia @FIIK85 @lucasjlynch Launch Word, click Activate on lower left, and click Use Another Account. Sign in with your new Office 365 account.

  • michael_mardahl Michael Mardahl [MCSE] (@michael_mardahl) reported from Ballerup Kommune, Region Hovedstaden

    @tweet_alqamar @onedrive @Office365 @dennisspan Btw. Al, there was a userr voice for the same thing in the MS Teams installer. That uservoice was completed, so the installation could be per-machine, but underneath the hood, the app was still moved to the users appdata, at login! ;(

  • bassbeatbaby bassbeat (@bassbeatbaby) reported from Reisterstown, Maryland

    It is so much easier to sign into my mortgage, bank, IRA accounts then Microsoft Windows/Office 365. Funny how they remember my sign in when charging my account, but put up a wall when I want to use @Microsoft. Hey, USUCK!

  • OverloadUT Greg Laabs (@OverloadUT) reported from Novato, California

    @Cloudenius @home_assistant @Office365 @MicrosoftFlow I wish it was easier to solve the problem of needing to use Office 365 AND my Google Calendar to get a complete picture of my schedule

  • LoryanStrant Loryan Strant (@LoryanStrant) reported from Sydney, State of New South Wales

    @KevinCrossman @DanielGlenn @Office365 I would just accept "poorly executed". Terrible would involve deleting your data, beyond terrible would involve kidnapping a loved one.

  • gregtaylor_msft Greg Taylor (@gregtaylor_msft) reported from Bellevue, Washington

    @JustinBarker77 @stevegoodman @MattEllisUC @Office365 The engineering team often don’t know there’s an issue if you don’t open cases...

  • bremic9188 Brett Lemoine (@bremic9188) reported from Dallas, Texas

    NEVER get Office 365 from GoDaddy. It is a heaping pile of locked down shit.

  • sympmarc Marc D Anderson (@sympmarc) reported from Brookline, Massachusetts

    @johnsanders @Beau__Cameron @SharePoint @Office365 The reproducibility is going to make these things tough to nail down. It’s sporadic, but frequent enough that it’s hard to explain to clients I work with. Will send more via email...

  • cmirza Cameron Mirza (@cmirza) reported from Portland, Oregon

    @IonaItalia @vollebergh @MikeNM Just checking to cover all the bases. Think we need @Office365 support to get the subscription working on your account. In my experience, once you sign in, the full features are available automatically.

  • Beau__Cameron Beau Cameron (@Beau__Cameron) reported from Broomfield, Colorado

    @johnsanders @sympmarc @SharePoint @Office365 I have an issue where I navigate between two different site collection... The news items are cached from first site and showing on second. Refresh second site, loads correct news.

  • DavidTheNormie DavidTheNormie (@DavidTheNormie) reported from Virginia Beach, Virginia

    @Office365 No, it is resolved now. The issue eventually showed up on Microsoft's O365 health page

  • niels niels (@niels) reported from San Francisco, California

    @OfficeSupport I don’t have the Office 365 apps, I encountered the issue while helping my dad set up his account. If you have a good place for me to file a support ticket, I’m happy to do so, alternatively, I’m happy to send an email with detailed info. lmk

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