Office 365

Office 365 Outage Map

The map below depicts the most recent cities worldwide where Office 365 users have reported problems and outages. If you are having an issue with Office 365, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Office 365 users affected:

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Office 365 is an online productivity suite that is developed by Microsoft. Office 365 contains online and offline versions of Microsoft Office, Skype and Onedrive, as well as online versions of Sharepoint, Exchange and Project.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bogotá, Distrito Capital de Bogotá 4
Brisbane, QLD 3
Melbourne, VIC 3
Chicago, IL 2
Pratteln, BL 2
São Paulo, SP 2
Toronto, ON 2
Mios, Nouvelle-Aquitaine 2
Ashburn, VA 2
Quito, Provincia de Pichincha 2
Mexico City, CDMX 2
London, England 2
Southampton, England 2
Renton, WA 1
Pittsburgh, PA 1
Mornant, Auvergne-Rhône-Alpes 1
Endicott, NY 1
Frankfurt am Main, Hessen 1
Montluçon, Auvergne-Rhône-Alpes 1
Adelaide, SA 1
Sydney, NSW 1
Milford, IA 1
Hazard, KY 1
Greenville, TX 1
Phoenix, AZ 1
Berlin, Land Berlin 1
Baltimore, MD 1
Woodstock, CT 1
Bury, England 1
Olathe, KS 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Office 365 Issues Reports

Latest outage, problems and issue reports in social media:

  • 2ayasalama Aya (@2ayasalama) reported

    Am I the only one who has an absolutely terrible experience with office365 #Microsoft365 .. using the office web apps is an absolute pain for me using Firefox on ubuntu.

  • sanjoydan Sanjoy Dan (@sanjoydan) reported

    @Windows @Office365 I renewed office365 and now trying to sign in in my laptop. Its showing Windows Security screen.. identifying myself but not logging in or doing anything... Grow up Microsoft!! Don’t know how it will allow to login or when give some error message! 🙄😖

  • julian_west Julian West (@julian_west) reported

    @jsnover 80% of Office 365 cloud tenants are Hybrid: e.g. they must maintain a let least one Exchange CAS server for autodiscover record.

  • kai_h Kai (@kai_h) reported

    @mvyrmnd Amen to that. Just migrated my last client still with an on prem Kerio server into office 365 last week

  • ZukisanNdwendwe 𝐙𝐮𝐤𝐢𝐬𝐚𝐧𝐢 𝐍𝐝𝐰𝐞𝐧𝐝𝐰𝐞 (@ZukisanNdwendwe) reported

    When you mention that you work in the IT Department, people assume that: (a) You have a copy of Windows 10 (b) You have a copy of Office 365 (c) You have antivirus (d) You can fix laptops Fam, IT is very broad. I’m in the same department but I specialise in Business Systems.

  • humantorch scott kosman™ (@humantorch) reported

    GOOGLE DOCS: someone shared a document with you! ME: cool! *file opens instantly* --- OFFICE 365: someone shared a document with you! ME: cool! *file downloads for thirty seconds oops looks like you need to re-login to O365 again something went wrong please try again sync err

  • theaishaejaz Aisha Ejaz (@theaishaejaz) reported

    Hi folks. Need your support team’s help in sorting out my login from GSuite (now Workspace) to Office365 plz. Could this be looked into urgently? Thanks a million. @Calendly

  • RobLaMear Rob LaMear (@RobLaMear) reported

    Anyone else curious if Microsoft spent the same amount of security investment protecting the hacked versions of on-premise Exchange Server as Office 365? #CyberSec

  • MiddleTommy Tom Tucker (@MiddleTommy) reported

    @shoogn17 @BlazorBot Spent a year of off and on trial and error with auth in blazor using existing office 365 accounts. Finally I buckled down for about 20+ hours over a few days blocking out everything else to get it working. Then I started developing. There is a lack of real world auth examples.

  • RyanAColbert Ryan Colbert (@RyanAColbert) reported

    @OfficeSupport Microsoft Office 365 ProPlus was working fine until automatically received the update from Version 2101 (Build 13628.20448) to Version 2102 (Build 13801.20266). Now (based on Microsoft forms) the following error is widespread OLicenseHeartbeat.exe crash

  • vanderbeckinc VanDerbeckInc (@vanderbeckinc) reported

    @Office365 why after days and days of waiting for the Data Protection Team to assist with a locked out O365 tenant, do I NOT get a phone call and then an email showing that the problem was resolved/case closed when it has not been? This is the 2nd time!!

  • goldstein_aa Adam Goldstein (@goldstein_aa) reported

    @alycosta I got the same error when I tried to embed Office 365 (Excel and PowerPoint) a long time ago. Really wish there was some way to do this.

  • kate_hufc Kate Simons (@kate_hufc) reported

    Need some Office 365 advice. So, we use it for work and every time we sign in, it sends us a code on our mobile to put in. I’ve got a new number and I now can’t sign in to change my details because it’s sending the code to the old number... any advice?

  • jenstirrup Jen Stirrup #Leadership #WomenInTech #Diversity (@jenstirrup) reported

    @SQLAllFather @MicrosoftTeams Yes, and if you have different Office365 logins (as I do) it writes a scrap to CredMon so next time you try to log in to Teams as someone else, you're in the loop of Teams login hell because you weren't properly closed out. 1/

  • mainlineluxury Harry Cherry (@mainlineluxury) reported

    @MicrosoftHelps Hi! My office 365 gives me an error everytime I try to load mail. When i go to admin also, it gives me an error. Please help. I am being charged for my subscription but can't access my email!!

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