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Office 365

Office 365 Outage Map

The map below depicts the most recent cities worldwide where Office 365 users have reported problems and outages. If you are having an issue with Office 365, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Office 365 users affected:

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Office 365 is an online productivity suite that is developed by Microsoft. Office 365 contains online and offline versions of Microsoft Office, Skype and Onedrive, as well as online versions of Sharepoint, Exchange and Project.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Saint-Avold, ACAL 1
Lille, Hauts-de-France 2
Curitiba, PR 1
Sarasota, FL 1
Lyon, Auvergne-Rhône-Alpes 1
Southfield, MI 1
Kitchener, ON 1
Lima, Lima 1
Santiago, Santiago Metropolitan 1
São Paulo, SP 1
Tallahassee, FL 1
Philadelphia, PA 1
Cape Town, Western Cape 1
Reading, PA 1
Grenoble, Auvergne-Rhône-Alpes 1
Manchester, England 2
Saulgau, Baden-Württemberg 2
Khan Na Yao, Bangkok 1
Bournemouth, England 1
Salisbury, England 1
Sainte-Maxime, Provence-Alpes-Côte d'Azur 1
Ashburn, VA 1
Pontefract, England 1
Glasgow, Scotland 1
London, England 2
Victoria, BC 2
Sawtry, England 1
Chicago, IL 2
Dundalk, Leinster 1
Cambridge, England 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Office 365 Issues Reports

Latest outage, problems and issue reports in social media:

  • sdent25
    Steven Dent (@sdent25) reported

    @MicrosoftHelps i am having trouble buying office 365 because my username is not recognizing. And cannot speak to anyone phone hangs up on me. Can someone help

  • realDotNetDave
    David McCarter (Microsoft MVP) (@realDotNetDave) reported

    My favorite feature of Word is "Read Aloud". I find many issues using this. But I wish it worked 100%. It's REALLY flaky and stops on its own so many times reading just one page. I have noticed when the text changes style, Read Aloud gets very flaky! @Office365 @office

  • CCatbirb
    Catbirb Clyne (@CCatbirb) reported

    @ASpottyKat Im glad Im not the only one seeing these problems. We used Office 365 but Im not sure why my issued phone doesnt have it too.

  • undergroundlair
    Brian Teague 🐂 ⭕️ PBA 3 Berkeley (@undergroundlair) reported

    @Polymarket In all fairness to Microsoft, if the NASA Admin doesn’t set their Office 365 location to #outerfukingspace they might have an issue logging in.

  • klavdijm
    Klavdij🇸🇮 (@klavdijm) reported

    @compliantvc If I were USA, I would shut down Instagram, whatsup, Viber, Facebook, Gmail, YouTube, OnlyFans, Office365, AWS, Google cloud, MS Azure, Netflix, even Cloudflare … for whole EU region. No problem, we have our own stuff, don’t we???

  • CtownBnnaPantz
    Freida’s Boss (@CtownBnnaPantz) reported

    @BusinessmanLego In all seriousness. Save, close it all down. Turn off and restart. (If web versions Office 365 - do same and empty cache for browser).

  • BlackEdgeFund
    Black Edge (@BlackEdgeFund) reported

    Microsoft is starting to show up on deep value screens. This is not a broken company. This is not a melting ice cube. This is the most dominant software business ever built — Office, Azure, Teams, LinkedIn, GitHub, Copilot — and it is sitting significantly off its all time highs. The market spent three years pricing Microsoft as an AI winner at any price. Multiple expansion took valuation to levels that required flawless execution forever. When the AI trade started rolling over, Microsoft got caught in the wreckage — not because the business broke, but because the price was simply too high. Now the price is coming to the business. Azure growth is still compounding. Office 365 pricing power is intact. Free cash flow is a machine. The balance sheet is a fortress. Copilot monetization has barely started. This is what deep value in megacap tech looks like. It does not look like a disaster. It looks like a great business having a bad year in the market. The distinction matters enormously. Great business. Washed out price. The market is handing you an entry into the best software company on earth at a discount it has not offered in years.

  • verysimple
    sam (@verysimple) reported

    @RealAriados @fuckyouiquit that's why I'm confused by this - are they "not working" or "not working on their computers" because in this age of Office365 apps and such, you can be pretty productive even without a traditional computer (obviously depending on the job)

  • ph33x_
    ph33x (@ph33x_) reported

    @ChadBurgessAU @FranMooMoo They are using Government-spec Office 365, it will have audit logs. Every thing action down to a message on Teams or viewing a folder in OneDrive us logged. The user, the location, the action, metadata.

  • Jacklyn43917300
    JacklynCallahan🍦 (@Jacklyn43917300) reported

    I found this comment that explains why drag and drop in Office 365 isn't working. Essentially, it is a licensing issue.

  • badbirb
    Hello Chicken (@badbirb) reported

    @EvanOwen @tmnxeq @RhoRider I get where you are coming from. It does help *if implemented well*, just like any other software or process. It is way to early to judge effectiveness since most of the businesses are just having people use ChatGPT for random stuff and using copilot in office 365. When I did software consulting many clients would tell me they were “in the cloud” when all they meant is they have office 365 subs and a terrible sharepoint inplementation. AI is the same way. It will be several *years* before AI is used effectively in enterprise scenarios.

  • 12Knocksinna
    Tony Redmond (@12Knocksinna) reported

    @GrittyBluDragon @Office365 All I can say is that I have used sensitivity labels for five or so years. They work unless something is broken. You could join the AIP network on Yammer (run by Microsoft) and ask the engineers direct.

  • DJ_Howell
    Doug Howell (@DJ_Howell) reported

    @ITguySoCal Our MSP has confirmed to me they are seeing this across their clients. @Office365 needs to revert this! I’ve seen emails from reputable senders scored 9 Bulk and sent to Quarantine. No DMARC/SPF/DKIM issues, just algorithm changes deciding that.

  • glennsc
    Glenn Scott (@glennsc) reported

    In order to penetrate an Office 365 organization, you have to get through the Entra ID administrator. Non-trivial. Right now the Claude connector is asking for Read-Only permissions on a very restricted surface of the tenant. That’s the foot in the door: maybe that gets you through the admins, but it’s not game changing for customers. Sure, you can ask about your meetings or who sends you lots of email but you can’t DO anything, You need write. You need delete. If Claude asked for read-write, or any larger scope beyond the user, then you’d hear a big record scratch. They will be instantly shut down by the admins and CISOs. But CoPilot = Microsoft. That means: they have everything, the enterprise admin already trusts them, which means more permissions and thus better features. Right now Entra ID is a moat and this Claude connector is no threat, Perhaps this will get Microsoft off its ***. Or maybe they just acquire Anthropic.

  • gcutechsupport
    GCU Tech Support (@gcutechsupport) reported

    Attention Lopes! Some active students aren't receiving their Office 365 license, so they can't access any of the included apps. Error message: “Error: Your school account is no longer active.” This issue is currently being looked into. Global Ticket Number: 3937295

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