Office 365 status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Office 365 reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Office 365 users through our website.

• Sign in (60%)
• Errors (22%)
• Website Down (18%)

Live Outage Map

The most recent Office 365 outage reports came from the following cities:

City	Problem Type	Report Time
Unión de Crédito Agrícola de Hermosillo	Sign in	5 days ago
Mumbai	Errors	7 days ago
Bogotá	Sign in	7 days ago
Antiguo Cuscatlán	Website Down	7 days ago
La Rochelle	Website Down	8 days ago
Nice	Sign in	9 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Office 365 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Glenn Scott (@glennsc) reported 3 minutes ago

  In order to penetrate an Office 365 organization, you have to get through the Entra ID administrator. Non-trivial. Right now the Claude connector is asking for Read-Only permissions on a very restricted surface of the tenant. That’s the foot in the door: maybe that gets you through the admins, but it’s not game changing for customers. Sure, you can ask about your meetings or who sends you lots of email but you can’t DO anything, You need write. You need delete. If Claude asked for read-write, or any larger scope beyond the user, then you’d hear a big record scratch. They will be instantly shut down by the admins and CISOs. But CoPilot = Microsoft. That means: they have everything, the enterprise admin already trusts them, which means more permissions and thus better features. Right now Entra ID is a moat and this Claude connector is no threat, Perhaps this will get Microsoft off its ***. Or maybe they just acquire Anthropic.

• 
  NancoixSeattle (@operakatz) reported 5 minutes ago

  @OrevaZSN Why would anyone be trying to edit a PDF in Word? Edit it in Acrobat, where it belongs. And Word isn't a DTP app. Some of us know how to use it very well and don't have these issues. Not saying Office 365 isn't a hell hole, but at least use the right app for the job at hand

• 
  Glich (@Glich) reported 5 minutes ago

  @yonann partly true. I work corp IT. A good part of my users whould be fine with a chromebook. All there work in in office365 and chrome. and this year our standard low spec model we issue increased in price 50%.

• 
  LSU IT Services (@LSUITS) reported 5 minutes ago

  ITS is aware there is an issue with users accessing Microsoft Office365 web services. Microsoft is aware that users are impacted & is working to resolve the issue. If you cannot access the web services, please use the desktop applications (Microsoft Outlook, Teams, Word, etc.).

• 
  Sidstream (@siddusaik) reported 7 minutes ago

  @Sakshi50038 I prefer quality over desi !!! Compare both and tell me which is better. Don't tell me to use indian products bcoz they are indian That's not how purchasing works. How many websites show you login using zoho mail? Chatgpt Copilot is integrated with office 365 sarvam is not.

• 
  Bɛrima Yaw Poku 🧠👁️👂🏾 (@barimayawpoku) reported 7 minutes ago

  @elliot_solution Ah, na government communications and emails koraa are running on office365 na documents. They don’t even have on-premise exchange communication server managed in house for data control and security seff. Tweaaa

• 
  Brian Teague 🐂 ⭕️ PBA 3 Berkeley (@undergroundlair) reported 8 minutes ago

  @nypost In all fairness to Microsoft, if the NASA Admin doesn’t set their Office 365 location to #outerfukingspace they might have an issue logging in.

• 
  Simon Holman (@SimonHolman) reported 9 minutes ago

  @Outlook I know you want everyone paying for Office365, but do you really need to make configuring IMAP accounts so difficult. Just give the option to specify the servers without just assuming them. I shouldn't have to go into Control Panel to fix it!

• 
  💯 Almin Ibrahimović MBA CGA FCMI CMgr CITP MBCS (@_almin) reported 13 minutes ago

  @Microsoft365 To use Scout, you need: 1. to be part of the Frontier Preview Program 2. need Office 365 Copilot Access 3. need local admin privileges on the device 4. your IT Admin needs to configure Frontier. 5. your IT Admin needs to configure InTune policy for Scout 6. your local IT Admin needs to agree to (attest to) and opt-in their organisation to third party inference paths. Note: "When data is sent to GitHub Copilot, M365 data residency, retention, eDiscovery, legal hold, Data Loss Prevention (DLP), Sensitivity and Confidentiality Labels, audit, SLAs, and the Customer Copyright Commitment do not apply." Here is why this matters: If 'AI' extracts a list of sensitive intellectual property or customer data from a labeled document and pastes it into a new response, that new response has no label. A user could easily copy and paste that text into an external email or a public generative AI tool without triggering any data loss prevention alerts. Regulatory frameworks require strict auditing of where sensitive data travels. Because the new content does not inherit the source classification, your automated compliance systems lose track of that data. The responsibility shifts entirely to the end user to manually classify every single output generated by the AI session, which frequently leads to human error.

• 
  CLONEO.IN (@cloneoapp) reported 22 minutes ago

  The first use case of AI should have been to fix adjusting images on MS WORD @Office365 @Microsoft

• 
  Sambath (@sambath47) reported 24 minutes ago

  @SayNoToTrading MSFT- Massive AI capex is weighing on the stock FCF is significantly down It’s AI push in office 365 and copilot are not generating needle moving revenues Let’s see if the chips can move the stock!! But still a high quality stock to buy

• 
  Sciumo (@SciumoInc) reported 25 minutes ago

  @DeepValue47 On Azure. 👎🏻 If they force their Office dominance they’ll likely force @PalantirTech into the office document space. Office 365 web word support is terrible and everyone knows it. If Palantir integrates Team equivalent capability, the war will be on.

• 
  Jon Rolfe🇺🇸 🇬🇧🏴󠁧󠁢󠁷󠁬󠁳󠁿🇨🇦🇲🇽🇫🇷 (@JonRolfe8) reported 25 minutes ago

  @therahul4402 What's happening with Linux Mint? Windows 11 happened. I did not have serious issues with Windows 10. Log into your MS account..harder and harder local options. All your personal and IP and Work Product files have to be on Onedrive. Copilot. Sales push for Office 365, when anyone with a brain has been using OS for decades. Edge harassment. Poison Updates . Slinking to subscriptions. Eternal cash flow. GFYS with a road flare.

• 
  Occasional Opiner (@OccasionalOpie) reported 27 minutes ago

  @jimcramer $MSFT has now gone red. AI must be chowing down on Windows and Office 365.

• 
  BORDERS LAW FIRM (@BordersLawFirm) reported 27 minutes ago

  This is insane, frustrating, and, frankly, pathetic on Microsoft's part! I am a law firm, trying to buy a Microsoft Copilot Business license. Just one $30 license for the law firm. Nope. Blocked. It's not available to my account on Office 365 Markeplace, inside my Admin account [I am the global admin] and the block seems to be due to some technical issue between MOSA and MCA accounts. I have business premium subscriptions. They are making it DIFFICULT to BUY their already market-trailing AI. Maybe I should just spend all the law firm's money on ANTHROPIC. Mircosoft, get your **** together! @Office @Copilot

• 
  Balaji Swaminathan (@BalajiSwaminat) reported 28 minutes ago

  @Microsoft Have changed the ms pwd, now authenticator, I am not able to login, office 365 not able to login as its asking for authenticator verification code. No mail id to write for support in India. Called the customer care, disconnected after 2 minutes. Don't understand

• 
  NaN goto (@nmnvzr) reported 30 minutes ago

  @marcelhaasIO @MaxBrodeurUrbas @satyanadella All my accounts use the same email and sometimes different passwords. The average user does not know he needs to save the credentials as “azure login”, “office 365 login”, “exchange admin login”. Dude it’s a mess.

• 
  Kamal The Qrios (@KQrios) reported 32 minutes ago

  @umarsaif They won't get a chance to become "real". The issue is AI Agents are removing the need for abstraction, UI and unwanted code layers. Entire office suite is now useless. Forget about office 365. Mails, comm channels will survive for sometime. Where Indian IT will contribute?

• 
  Anthony Peyton (@arpeyton) reported 34 minutes ago

  @12Knocksinna @Office365 The annoying part IMO is that we had perfectly function PowerShell cmdlets that were efficient and solved problems in single lines that have now been replaced by tomes of graph documentation, the horrors of the mggraph wrapper, authorization scopes, and a million other points of annoyance. The majority of M365 admins are not developers and will not take up learning how to write their own tools in their free time to perform basic administrative tasks.

• 
  Michael Ward (@michaelward_CPA) reported 41 minutes ago

  The software industry seems to be in cahoots with one another. I suspect subscribed to Office365 through @GoDaddy so no matter how much trouble I have with @GoDaddy trying to access my email account, @Microsoft is completely unwilling and unable help.

• 
  🧊𝓝𝔂𝓹𝓮𝓻𝓯𝓸𝔁🧊 (@nyperfox) reported 42 minutes ago

  @bingbongbills Ever since copilot integration and office 365 it’s gotten increasingly unusable Make office 2007 standard issue again

• 
  Professor Simon (@ProfSimonOnline) reported 44 minutes ago

  Did you know that personal devices can become gateways for corporate data breaches? A recent case revealed a malware attack that accessed Office 365 through a compromised BYOD. The fix? Continuous monitoring and behavior analysis! How secure is your work device? #CyberSecurity

• 
  Glich (@Glich) reported 47 minutes ago

  @yonann partly true. I work corp IT. A good part of my users whould be fine with a snapdragon chromebook. But they get tier Ryzen 9 or I7 . All their work in in office365 and chrome. and this year our standard low spec model we issue increased in price 50%.

• 
  Coco Freak (@Coco_the_freak) reported 49 minutes ago

  So aparrently, the „Smart“ App Control from #Microsoft in the #Windows „Security“-Settings blocks you from installing #office365 … and you have to PERMANENTLY shut off that „Security Feature“ to fix this issue … fml why did i go into IT-Support 🙈😭

• 
  readparse (@readparse) reported 50 minutes ago

  Anybody else seeing problems with @SharePoint not able to send out its own emails? It's been broken for over an hour now. #sharepoint #Office365 #Microsoft365

• 
  Klavdij🇸🇮 (@klavdijm) reported 51 minutes ago

  @compliantvc If I were USA, I would shut down Instagram, whatsup, Viber, Facebook, Gmail, YouTube, OnlyFans, Office365, AWS, Google cloud, MS Azure, Netflix, even Cloudflare … for whole EU region. No problem, we have our own stuff, don’t we???

• 
  PrincessLeah (@ScorpionWSDBW) reported 52 minutes ago

  Let's put some "customer" information in here, so you have a better perspective. First, most of us who live in cyber security world avoid Edge like the plague. It is malware gangrene. You have designed it so that it digs in to every piece of our system, gathering our information, and we can't configure it to stay out. Security concerns. Let's add another problem, which is creating problems in daily operations: Office 365 has been designed in a way that prevents us from normal functions that we valued highly in Office Professional 2016, which was your cleanest, most professional WORKING version. Fast, efficient, and without the intrusions of 'phone' children processing. The new O365 is the least professional of all the versions you have 'improved.' I don't care about you tracking my daily work, giving me a 'viva report.' In fact, I want that deleted. There are so many bugs in O365, such as synching issues, wherein entire strings of emails disappear from the in box if I use a different device to respond to a Customer. There is a LONG list of 'improvements' you force in during updates that are actually damaging to work flow. Further, trying to force us into the NEW outlook is enraging. We keep using the "classic" to survive all your bugs and bad screen layouts, and the lack of controls your new version has imposed, and it keeps flipping back. SOOOOO many things we all hate about O365 and you do nothing to fix them. YOU have decided how we should do business. These childish relabeling and moving episodes of commands does not improve your product. Example: There was a function that allowed me to open an email, search 'all related emails' and find an older piece of the conversation. That's gone. Why? Many of the admin functions in settings are simply gone. Same with the new Windows. When I go research in various communities, MANY humans have the same complaints. Everyone hates the new versions of both products. SOME OF US are required to work offline, we do not work in your clouds. We have to have everything on the computer unit to travel without cloud access. You have made that a major problem. Do yourself a favor. If you want us to actually LIKE you, instead of hate you all day, take a survey here. Ask everyone what they miss about the old product, just start with 2016 Office Professional, and ask what they hate about O365. Ask about security problems, ask about the sentiment regarding Edge being forced on us, without the ability to uninstall it. Learn this: We are paying your salary. Learn this: We are all unhappy with the current product. Millions of us are heavy-use professionals that need the cleaner version. The current online version is even worse than that desktop app. Learn this: 2016, literally, was the last clean version you produced/coded. Once you went all SAS and cloud sales focused, you trashed a great product. Maybe have a team researching all the public comments and problems.

• 
  jun (@xiaosuha) reported 55 minutes ago

  i get the momentum for locked in but my office 365 is shutting down bro

• 
  Daniel Heithorn ➡️ Xbox Gamescom (@DanielHeithorn) reported 55 minutes ago

  @JezCorden Because...consumer. No human support option on first contact. Only AI, Forums & Forms. Automated responses. It's the same issue as consumer Office 365 user. If you run in a serious problem as data loss or exchange issues, you're screwed. Only commercial customer get a minimum

• 
  Jeff Lundberg (@KoaukaLoop) reported 58 minutes ago

  @Microsoft - You make it IMPOSSIBLE to login and cancel an Office 365 business subscription to Visio. I have been hung up on no fewer than three times by your AI assistant midway through my support call. I cannot log in because, while my business Office365 account exists in my Authenticator app, no code or request to approve ever appears. Endless loop of no help. Calling support and being forced to have a converation with the AI assistant is futile. It just hangs up for no reason before the issue is addressed. No ticket number, nothing. I have directed American Express to block future charges for the subscription. I will contact my state attorney general's office if this is not resolved.