Office 365 status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Office 365 reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Office 365 users through our website.

• Sign in (64%)
• Errors (19%)
• Website Down (17%)

Live Outage Map

The most recent Office 365 outage reports came from the following cities:

City	Problem Type	Report Time
Bogotá	Sign in	2 days ago
Paris	Sign in	10 days ago
Milly-la-Forêt	Errors	10 days ago
Unión de Crédito Agrícola de Hermosillo	Sign in	19 days ago
Mumbai	Errors	21 days ago
Bogotá	Sign in	21 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Office 365 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Gary Maes- On a quest to help Small Businesses (@garyamaes) reported 5 minutes ago

  @mistressdivy Lots of problems with OneDrive but the problem is not OneDrive. It was Microsoft's demand that Windows 11 or Office 365(have not really dug in yet) defaults to your one drive. This causes problems.

• 
  Naoun (@NaounBaal) reported 6 minutes ago

  Recently I've been thinking about how though microsoft does get a lot of hate, if you judge the company by its good products its actually genuinely a pretty good company. It just gets dragged down by the ****** versions of windows and the hell-scape that has become office 365.

• 
  Luke Parrish (@lsparrish) reported 8 minutes ago

  @esrtweet I think Excel is the grand bottleneck, or was last I checked. Imagine trying to switch a bank, say your local credit union, over to LibreOffice or any of the StarOffice lineage. Doable in principle, but realistically all the macros are broken (the version of BASIC differs from Excel) and the median banker doesn't have muscle memory for the new keyboard shortcuts anyway. You can obviously use Office 365 from a browser, but you lose access to some features (again, last I checked) and it's still Microsoft. Linux is absolutely fine for everything I use it for. The problem is mostly just lack of attention on things that people who have already adopted it don't themselves need. Window Manager wise, there are several where it's hard to tell the difference between that and Windows or MacOS (or the difference is ~entirely good things).

• 
  Usama Mansuri (@usama_mansuri90) reported 13 minutes ago

  @Outlook @gmail Dear Support Team, I am experiencing an issue while configuring my Gmail account on Microsoft Office 365. This account is already successfully configured and working on five devices. However, I am unable to configure it on a sixth device. During the setup process, I receive an error message. Please note that our company email domain is hosted with Google. I kindly request your assistance in resolving this issue. Please let me know if you require any additional information, including screenshots of the error message. Thank you for your support.

• 
  Sidstream (@siddusaik) reported 13 minutes ago

  @Sakshi50038 I prefer quality over desi !!! Compare both and tell me which is better. Don't tell me to use indian products bcoz they are indian That's not how purchasing works. How many websites show you login using zoho mail? Chatgpt Copilot is integrated with office 365 sarvam is not.

• 
  Mark Messinger (@MarkMessinger) reported 18 minutes ago

  @Microsoft365 Microsoft's Office 365 Graph API is still broken. Sheesh, @Office365, how much longer will it take to fix what you've broken?

• 
  Jeff Lundberg (@KoaukaLoop) reported 18 minutes ago

  @Microsoft - You make it IMPOSSIBLE to login and cancel an Office 365 business subscription to Visio. I have been hung up on no fewer than three times by your AI assistant midway through my support call. I cannot log in because, while my business Office365 account exists in my Authenticator app, no code or request to approve ever appears. Endless loop of no help. Calling support and being forced to have a converation with the AI assistant is futile. It just hangs up for no reason before the issue is addressed. No ticket number, nothing. I have directed American Express to block future charges for the subscription. I will contact my state attorney general's office if this is not resolved.

• 
  StartupHakk (@StartupHakk) reported 20 minutes ago

  Microsoft's Empire Continues to Crumble Microsoft has 450 million Office 365 users. Their flagship AI product, Copilot, has converted just 3.3% of them into paying customers. The stock is down 12 to 15 percent year-to-date, and their CFO recently circulated an internal memo calling for a “tighter” organization moving at an “increased pace.” That is corporate code for one thing: more people may be about to lose their jobs. The question I keep coming back to is this: what happens when the company that built the modern office, the one that owns your email, spreadsheets, calendar, documents, and most of your work life, starts losing its grip on the one product it bet everything on? And what does it mean when Anthropic walks directly into Microsoft’s living room, right inside Word, Excel, and Outlook, and starts doing the job better than Microsoft itself? Is the world’s most powerful tech titan actually running on fumes? What if the $13 billion bet that was supposed to secure Microsoft’s future is becoming the weight that drags it down? Why are internal memos suddenly demanding a faster, tighter organization while their flagship software struggles under the weight of its own updates? OpenAI is projecting staggering losses, Microsoft’s stock just took a major hit, and the “exclusive” moat they thought they had is starting to disappear. So the real question is: is Microsoft still an innovator, or has it become a market-paralyzing giant that has lost its way? Today, we’re looking past the marketing and into the data to see why the pillars are starting to crack.

• 
  FiendFix 🤔 (@FiendFix) reported 23 minutes ago

  Office 365 and that dumb *** cloud is ****** terrible and I wish nothing but the worse on anybody and everybody who created it.

• 
  Kamal The Qrios (@KQrios) reported 23 minutes ago

  @umarsaif They won't get a chance to become "real". The issue is AI Agents are removing the need for abstraction, UI and unwanted code layers. Entire office suite is now useless. Forget about office 365. Mails, comm channels will survive for sometime. Where Indian IT will contribute?

• 
  John Crickett (@johncrickett) reported 25 minutes ago

  @PrimeAeon @Doctorthe113 @DevLeaderCa curious if you are able to comment on the server load of Office 365.

• 
  Matt Talley (@tallemd) reported 29 minutes ago

  Office 365 has been priced at $6 per inbox for over a decade and during that time it has never turned a profit. I'm almost sure that means it's impossible. Normally you would shut down an unprofitable line of business but the military insists it is necessary for war effort.

• 
  DFIR Lab (@DFIR_Lab) reported 30 minutes ago

  🎣 DFIR Suite API Spotlight: CheckPhish URL Scan You're triaging a suspected phishing email. The URL looks clean in VirusTotal. No hits in your threat intel feeds. But something feels off. This is where POST /phishing/checkphish earns its keep. It scans URLs in real-time using CheckPhish's detection engine — purpose-built to catch live phishing pages, tech support scams, and brand impersonation attempts that haven't made it into static blacklists yet. What you get back: disposition (clean/suspicious/phishing), the brand being targeted (Microsoft, PayPal, etc.), and a screenshot of the rendered page. That screenshot alone can confirm what logs can't — whether it's a convincing Office 365 login clone or a legitimate site. Practical scenario: User forwards you a "verify your account" email with a shortened link. You expand it, run it through /phishing/checkphish, and within seconds you have a verdict and visual proof. No need to spin up a sandboxed browser or wait for threat intel to catch up. Costs 2 credits per request. Available on all plans at hXXps://platform[.]dfir-lab[.]ch It's a fast, reliable check for the URLs that don't trigger your existing defenses — but probably should. #DFIR #ThreatIntel

• 
  Microsoft Threat Intelligence (@MsftSecIntel) reported 36 minutes ago

  Microsoft Threat Intelligence has identified a cluster of compromised websites displaying ClickFix lures and using EtherHiding, a technique associated with the ClearFake campaign. An injected Base64-encoded JavaScript contacts a BNB Smart Chain RPC gateway to query a smart contract previously reported in connection with ClearFake to fetch next-stage instructions. Content stored in a smart contract is resistant to conventional takedown or sinkholing because only the owner of the cryptocurrency wallet that deployed it can make changes. Users are presented with a fake CAPTCHA that instructs them to open the Windows Run dialog, paste clipboard content, and press Enter to execute an attacker-supplied command under the guise of verification. We’re seeing multiple forms of command obfuscation and living-off-the-land abuse, including conhost, cmd, PowerShell, pcalua, mshta, rundll32, msiexec, curl, WMI, WebDAV, and scheduled tasks. Carets split keywords, environment variables hide interpreters, and Windows run headlessly or minimized. TerminalFix lures apply the same technique but direct users to Windows Terminal or PowerShell instead of the Run dialog. This campaign demonstrates that ClickFix and TerminalFix are a high-volume initial access technique. Microsoft reports campaigns targeting thousands of enterprise and consumer devices globally every day, while some malvertising chains can funnel visitors to scam pages. Numerous actors use the technique to deliver Lumma Stealer and other infostealers, RATs such as Xworm and AsyncRAT, loaders including MintsLoader, and remote management tools. A single successful execution can expose credentials, establish persistence, enable lateral movement, and create a path to human-operated ransomware and potential domain compromise. Microsoft recommends that organizations enable Microsoft Defender network, web, and cloud-delivered protection; restrict Run and command-line tools where not required; enable PowerShell script-block logging; and implement application control. Users should never paste commands from CAPTCHAs, browser errors, emails, ads, or unsolicited support pages into Run, Terminal, PowerShell, or Command prompt. Microsoft Defender XDR provides layered protection across the ClickFix attack chain. Defender SmartScreen and Defender for Office 365 help block malicious sites, links, attachments, and fake CAPTCHA lures, while Defender for Endpoint detects suspicious command execution and outbound connections through alerts like “Suspicious command in RunMRU registry”, “Possible ClickFix activity”, “Possible initial access from an emerging threat”. Microsoft Defender Antivirus blocks malicious command execution using detections such as Trojan:Win32/ClickFix.* and Trojan:Win32/TermFix.*. Treat these alerts as evidence of a potential initial access incident: isolate affected devices, investigate credential exposure and persistence, and hunt for related activity.

• 
  Eric Sauvageau (@RMerlinDev) reported 37 minutes ago

  @Diss0lution For many years now, the Office 365 installer is broken in French, instead of showing something like "90% complété" in the system notification icon, it says "90lformat error! complété" - incorrectly parsing the percent sign as a parameter. Trillon dollars company at work.

• 
  BORDERS LAW FIRM (@BordersLawFirm) reported 41 minutes ago

  This is insane, frustrating, and, frankly, pathetic on Microsoft's part! I am a law firm, trying to buy a Microsoft Copilot Business license. Just one $30 license for the law firm. Nope. Blocked. It's not available to my account on Office 365 Markeplace, inside my Admin account [I am the global admin] and the block seems to be due to some technical issue between MOSA and MCA accounts. I have business premium subscriptions. They are making it DIFFICULT to BUY their already market-trailing AI. Maybe I should just spend all the law firm's money on ANTHROPIC. Mircosoft, get your **** together! @Office @Copilot

• 
  Michael Ward (@michaelward_CPA) reported 42 minutes ago

  The software industry seems to be in cahoots with one another. I suspect subscribed to Office365 through @GoDaddy so no matter how much trouble I have with @GoDaddy trying to access my email account, @Microsoft is completely unwilling and unable help.

• 
  andrew engler (@aerockrose) reported 44 minutes ago

  Steve Ballmer explains the accountability trap inside founder-led companies. He had been Microsoft's 30th employee. When he became CEO in 2000, he says the first year was miserable: "Bill didn't know how to work for anybody." "I didn't know how to manage Bill." Then Gates gave him the line that changed the job: "I'm happy to help you any way, but I don't want you to need me." Ballmer says that was when it hit him: "We're not partners anymore. I have to take accountability." After Gates left, Microsoft pushed into Bing, Office 365, Azure, Surface, and hardware. Then Ballmer gives the scoreboard: "I started a company that had about $2.5 million of revenue and 30 people." "I left a company that had $22 billion in profit." I have seen this handoff problem inside scaling companies. The hard part is not respecting the founder. The hard part is knowing when the company needs one accountable owner of the decision. The diagnostic I would use: if the old partner still has veto power but no longer owns the result, the org is already confused. - Steve Ballmer on Bloomberg Television

• 
  Shadow Mann (@ShadowMann9) reported 46 minutes ago

  @BadalK99277 No. Windows is only still relevant because of entrenchment. Active Directory, Windows Server, Office365, Azure, all are relevant only because of entrenchment. If all software that only runs on Windows could run on Linux, then there would be no need for Windows.

• 
  NorthCarolinaTrader (@NCarolinaTrader) reported 47 minutes ago

  @Marketintel_x @BrodyFord_ @business It’s crap. co-pilot’s worse performance is when you seek its assistance with other Microsoft software. You have better luck using Google to help with Microsoft Office 365 issues.

• 
  ph33x (@ph33x_) reported 48 minutes ago

  @ChadBurgessAU @FranMooMoo They are using Government-spec Office 365, it will have audit logs. Every thing action down to a message on Teams or viewing a folder in OneDrive us logged. The user, the location, the action, metadata.

• 
  DataJuggler (@DataJuggler007) reported 50 minutes ago

  @FurkanGozukara I stopped giving money to companies I can't call. In July 2024, Microsoft expected me to go a month without email. I don't own a cell phone, email is my communication with the world. I cancelled Office 365, moved my mx records for my domain and went down to $1.50 a month.

• 
  Ed Andersen (@edandersen) reported 50 minutes ago

  @matvelloso Yes their attach rate to office 365 is not great but the entire company is behind it. It’s not being wound down

• 
  John Crickett (@johncrickett) reported 52 minutes ago

  "GitHub's scale is unprecedented." No, it really isn't. GitHub: 150M total users. Office 365: 345M total users. Xbox: 500M monthly active users. Bing: 100M+ daily active users. The company that runs Office, Xbox and Bing can run GitHub. If reliability is slipping, that's a priorities problem, not a scale problem.

• 
  MT (@mt_t2323) reported 52 minutes ago

  @12Knocksinna @Office365 It has become too complex for Microsoft to manage as proven by the numerous issues they cause every day

• 
  Jonas (@wisplite) reported 53 minutes ago

  @korewadiego My biggest problems are that the UI is awful compared to Office 365, and it seems incapable of opening an existing docx without completely nuking the formatting.

• 
  Md Najeeb Ahmed (@najeeb775) reported 54 minutes ago

  @MicrosoftHelps it's been 8 days since my office 365 outlook email is blocked by Microsoft apparently because of a technical issue which I have no clue about. Ticket already raised and after multiple follow up with the agent there is no response or progress. Ticket 260430003000.

• 
  Fred Says (@FreddSays) reported 55 minutes ago

  Looks like you may be using Office 365 which is online. Better to buy a one-time purchase to install on your PC or Mac. Office Home 2024: £119.99 Office Home & Business: £249.99 Fully supported with updates and trouble shooting.

• 
  💯 Almin Ibrahimović MBA CGA FCMI CMgr CITP MBCS (@_almin) reported 59 minutes ago

  @Microsoft365 To use Scout, you need: 1. to be part of the Frontier Preview Program 2. need Office 365 Copilot Access 3. need local admin privileges on the device 4. your IT Admin needs to configure Frontier. 5. your IT Admin needs to configure InTune policy for Scout 6. your local IT Admin needs to agree to (attest to) and opt-in their organisation to third party inference paths. Note: "When data is sent to GitHub Copilot, M365 data residency, retention, eDiscovery, legal hold, Data Loss Prevention (DLP), Sensitivity and Confidentiality Labels, audit, SLAs, and the Customer Copyright Commitment do not apply." Here is why this matters: If 'AI' extracts a list of sensitive intellectual property or customer data from a labeled document and pastes it into a new response, that new response has no label. A user could easily copy and paste that text into an external email or a public generative AI tool without triggering any data loss prevention alerts. Regulatory frameworks require strict auditing of where sensitive data travels. Because the new content does not inherit the source classification, your automated compliance systems lose track of that data. The responsibility shifts entirely to the end user to manually classify every single output generated by the AI session, which frequently leads to human error.

• 
  djaméttę kudasai (@potatoeos) reported 1 hour ago

  Powerpoint office 365 is THE WORST platform you could ever use for making ppt. ISTG, its taking way too long, it literally will blow up your device, VERY SLOW, and guess what? ITS EXPENSIVE. Better fix it now @powerpoint @Office365