Office 365 status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Office 365 reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Office 365 users through our website.

• Sign in (62%)
• Website Down (21%)
• Errors (17%)

Live Outage Map

The most recent Office 365 outage reports came from the following cities:

City	Problem Type	Report Time
Sant Cugat del Vallès	Website Down	4 days ago
Canet-en-Roussillon	Website Down	5 days ago
Fresno	Website Down	6 days ago
La Ferté-Milon	Sign in	6 days ago
Guayaquil	Sign in	8 days ago
Paris	Sign in	12 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Office 365 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kyle Lerner (@kylelerner) reported 7 minutes ago

  I cannot believe that a Company as big as @MSFT365Status @Microsoft @Office365 has had an Exchange outage since 9:11AM PST (at least) - resulting in a continued, now 5 hour, outage. So many tenants are unable to send or receive emails, and how there isn't world-class redundant infrastructure in-place for their Exchange server is beyond me.

• 
  Balaji Swaminathan (@BalajiSwaminat) reported 11 minutes ago

  @Microsoft Have changed the ms pwd, now authenticator, I am not able to login, office 365 not able to login as its asking for authenticator verification code. No mail id to write for support in India. Called the customer care, disconnected after 2 minutes. Don't understand

• 
  Mokona512 (@mokona512) reported 12 minutes ago

  @pascal_bornet With that in mind, he will still face the quarterly full screen ads where microsoft after a major updates, tries to push people to onedrive, office 365, and copilot, any any other bloatware they have going at the time (not much of a way to fix that without causing update issues).

• 
  The 5th Estate (@The_5thEstate) reported 28 minutes ago

  @clnuponaisle5 Most cloud services let you upload encrypted data to. I use OneDrive because the Office 365 subscription gives 1tb of storage space and integrates with the Windows OS really well. I encrypt my files before uploading and it has no problems.

• 
  Real Dude Guy (@real_dude_guy) reported 29 minutes ago

  @gabefollower Those lawsuits from those companies are straight up retarded. They claim Valve is monopoly and then in next sentence they say that 30% cut is too much. What they think will happen if Valve lowers it to like 15%. Consumers will choose Steam less? Hell no, they will like Steam even more then. As a result those companies will cry wolf even more that Steam is monopoly. Competition offers trash service, tries to bait with discounts and loses and them cries like babies. C’mon now. Epic owner cries every day about Valve and Steam and his “Game Launcher” is still mega slow and looks more like launcher for Office 365 than game launcher.

• 
  DFIR Lab (@DFIR_Lab) reported 29 minutes ago

  🎣 DFIR Suite API Spotlight: CheckPhish URL Scan You're triaging a suspected phishing email. The URL looks clean in VirusTotal. No hits in your threat intel feeds. But something feels off. This is where POST /phishing/checkphish earns its keep. It scans URLs in real-time using CheckPhish's detection engine — purpose-built to catch live phishing pages, tech support scams, and brand impersonation attempts that haven't made it into static blacklists yet. What you get back: disposition (clean/suspicious/phishing), the brand being targeted (Microsoft, PayPal, etc.), and a screenshot of the rendered page. That screenshot alone can confirm what logs can't — whether it's a convincing Office 365 login clone or a legitimate site. Practical scenario: User forwards you a "verify your account" email with a shortened link. You expand it, run it through /phishing/checkphish, and within seconds you have a verdict and visual proof. No need to spin up a sandboxed browser or wait for threat intel to catch up. Costs 2 credits per request. Available on all plans at hXXps://platform[.]dfir-lab[.]ch It's a fast, reliable check for the URLs that don't trigger your existing defenses — but probably should. #DFIR #ThreatIntel

• 
  Random Poser (@rndposer) reported 32 minutes ago

  @kmcnam1 MS Office 365 is a SCAM and now this! I don’t use AI agents even though I’m a senior developer at a large banking institution. I don’t see a use case considering AI still too slow to respond.

• 
  Brian Teague 🐂 ⭕️ PBA 3 Berkeley (@undergroundlair) reported 34 minutes ago

  @nypost In all fairness to Microsoft, if the NASA Admin doesn’t set their Office 365 location to #outerfukingspace they might have an issue logging in.

• 
  父親的母親們 (@Xenidae) reported 35 minutes ago

  @OneNote In the OneNote app for Office 365 under Windows 10, somebody broke the 'copy link to paragraph' functionality. Intead of pasting a hsort clean link, it pastes the *entire URL'. This is broken, it works in the Windows 10 app btw. (But my notebook does nto work in the Windows 10 app. And the error happens in 'smaller' and 'neater' notebooks as well in the 365 app for Win10.)

• 
  Nick (@maietta) reported 37 minutes ago

  @paul_e_jones No, I have zero business with GoDaddy. But I have to deal with them for an issue that they caused through Microsoft office 365's design. The problem is that a domain name that belongs to my client used to belong to a company that used to have a Microsoft office 365 account provided through the vendor. GoDaddy. GoDaddy sells office 365 accounts. What happens is a domain name previously used with Microsoft office 365 but then the account expires and is never renewed because the company that held the domain name went out of business and sold in bankruptcy. Two company transitions later and we acquire the domain. So we go to set up Microsoft office 365 only to be hit with a message that we cannot provision the domain on their platform because of a previous tenant that just doesn't exist anymore in the real world. That business vanished a long time ago.

• 
  chris (@xH4ngEm) reported 39 minutes ago

  There's a question I get asked constantly by investors building individual accounts: how much of a single name is too much? Been sitting with this in the context of the Revere Gro and Rair exposure framework circulating around $MSFT positions. The model tries to map concentration risk across growth-rate sensitivity and rate-cycle sensitivity - not a bad starting structure. But I think it locates the problem slightly wrong. For a long-horizon value investor, risk management is not primarily about volatility. It's about permanent capital impairment. Those are genuinely different things, and conflating them leads to genuinely different mistakes. MSFT at current prices trades around 32-33x forward earnings. P/B north of 13. EV/EBITDA in the high 20s depending on the quarter. Not cheap multiples by historical standards - even for a business generating the FCF that Microsoft does. And the FCF is real: Azure margin expansion, Office 365 recurring, Activision slowly integrating. The capital allocation story holds up - disciplined buybacks, a growing dividend, R&D spend that's actually productive rather than defensive. ROIC consistently above cost of capital. The moat is not in question. But here's the thing about exposure management in individual accounts specifically: when you hold a concentrated position in a company priced for near-perfection, your margin of safety becomes structural rather than mathematical. You can't just point at the balance sheet and call it hedged. The Rair framing - rate-adjusted intrinsic return - is useful because it forces the right question: if the 10-year rises another 100bps from here, does this company's intrinsic value hold? For MSFT, probably yes. The business doesn't need cheap debt to function. It generates cash in almost any macro environment. The moat doesn't erode with rates. But position sizing is where individual investors chronically underperform. Institutions manage downside scenarios as a daily operational function. Individual investors size based on conviction - and conviction is not risk management. Conviction is the justification for taking risk. Risk management is the system of rules that governs how much risk you actually accept. Practical framework, after holding through multiple cycles: - If you can articulate the bear case (multiple compression, Azure growth deceleration, AI capex overhang not yet reflected in FCF) and still sleep at night at 10-12% allocation, that's probably the rational ceiling for a concentrated individual book. - If a 20% drawdown in this one name would materially alter your financial situation, you've crossed from investing into speculating on management quality and multiple expansion. The Revere Gro side of the concept is really just another way of saying: don't let a great company become a great risk by virtue of how much of your book it occupies. The business quality and the position size are separate questions that individual investors routinely collapse into one. Balance sheet analysis matters. FCF trajectory matters. They're inputs into a position-sizing decision - not substitutes for one. That distinction is the actual heart of risk management in individual accounts, and most frameworks bury it. Long MSFT. Have been for years. Never let it exceed 12% of the book regardless of how strongly I believe in the thesis. That ceiling is a feature.

• 
  Bad **** (@TeaseTech) reported 41 minutes ago

  @nicochristie HTML attachments are one of the most abused vectors for phishing, fake login pages, and credential-harvesting scripts. Because of this: Microsoft 365 / Exchange Online Policies: Most IT administrators enable Defender for Office 365 filters

• 
  Weems (@weems) reported 41 minutes ago

  @kmcnam1 "ERROR: Office 365 cannot confirm your identity please contact administrator for more information. "

• 
  Chase Ibanez 💢 #FreePalestine 🇵🇸 (@omegacatzed) reported 42 minutes ago

  @reset_by_peer I'm sure if you removed revenue from pre-existing products where companies crammed in AI without any demand for it and against the user base's general will, just so said companies could claim that revenue was from AI now (products like MS Office 365), actual revenue from explicitly AI products being used by consumers who explicitly want it, would be a rounding error on a rounding error.

• 
  Microsoft 365 Status (@MSFT365Status) reported 42 minutes ago

  We’ve identified and are working to resolve an issue where users may be unable to activate new or refresh existing Office 365 licenses. More details are available in your admin center under OP1460815.

• 
  父親的母親們 (@Xenidae) reported 44 minutes ago

  @OneNote In the OneNote app for Office 365 under Windows 10, somebody broke the 'copy link to paragraph' functionality. Intead of pasting a hsort clean link, it pastes the *entire URL'. This is broken, it works in the Windows 10 app btw. (But my notebook does nto work in the Windows 10 app. And the error happens in 'smaller' and 'neater' notebooks as well in the 365 aoo for Win10.)

• 
  Kamal The Qrios (@KQrios) reported 46 minutes ago

  @umarsaif They won't get a chance to become "real". The issue is AI Agents are removing the need for abstraction, UI and unwanted code layers. Entire office suite is now useless. Forget about office 365. Mails, comm channels will survive for sometime. Where Indian IT will contribute?

• 
  Coco Freak (@Coco_the_freak) reported 52 minutes ago

  So aparrently, the „Smart“ App Control from #Microsoft in the #Windows „Security“-Settings blocks you from installing #office365 … and you have to PERMANENTLY shut off that „Security Feature“ to fix this issue … fml why did i go into IT-Support 🙈😭

• 
  Ian Jones (@pburghdoom) reported 52 minutes ago

  My voice agent pages a human when something on a call can't wait. It emails whoever's on duty with an acknowledge link. Click it, the alert is marked handled, the ladder stops climbing. Every single one was getting acknowledged within seconds. Before a person had opened the message. Enterprise mail security fetches every URL in an inbound message at delivery. SafeLinks, Proofpoint, Mimecast, Gmail prefetch. This is not new, the email marketing world has been fighting it since at least 2019 when Office 365 started unsubscribing people who never clicked anything, and the fix is the rule HTTP has had for twenty five years: a GET doesn't get to change things. Which I know. Everybody knows. My route had a comment on it saying "GET, because it is the target of a link in an email," which is true, and is not a reason to make it act. GET now renders a confirm button and changes nothing. POST records. There's a test that fetches the URL and asserts the alarm is still armed.

• 
  Chase Ibanez 💢 #FreePalestine 🇵🇸 (@omegacatzed) reported 56 minutes ago

  @reset_by_peer I'm sure if you removed revenue from pre-existing products where companies crammed in AI with demand for it and against the user base's general will, just so said companies could claim that revenue was from AI now (products like MS Office 365), actual revenue from explicitly AI products being used by consumers who explicitly want it, would be a rounding error on a rounding error.

• 
  Stacking Cheddar スタッキングチェダー (@notsurerightnah) reported 56 minutes ago

  @Endory2 @Pirat_Nation The problem is the Microsoft CEO wants everything to be a subscription. They make a fortune with Office 365, but the consumer gaming space is a much different animal than business productivity software.

• 
  zedaking (@zeda_king) reported 56 minutes ago

  @KingDamilotun XLOOKUP (This only works on latest version of excel like Office 365 and has inbuilt error msg) INDEX-MATCH (works on older version of Excel, but more complex to write. The downside here is that you'd have to wrap it in an IFERROR function to return an error msg)

• 
  JT (@AlastairGrayson) reported 56 minutes ago

  @authorjoyshaw I use Microsoft's VibeVoice to read it back to me. It's probably the same thing offered by Office365, just on their server and not my local machine.

• 
  Value Investor 💸 (@value_invest01) reported 1 hour ago

  @CalebInvests_ Ackman bought $MSFT in Feb when it dipped and looked more compelling on valuation. He probably sees Microsoft as more "embedded" in enterprise, Office 365, Azure, Copilot with stickier revenue and better pricing power compared to $META, which is heavily tied to ad cycles and consumer attention. Wall Street isn’t missing anything big, it’s mostly about price and margin of safety. MSFT just offered a better entry at the time. I believe his entry was around $370 for $MSFT that was a great entry and it provided a great margin of safety. $META would need to go down into $450 area for same margin of safety $MSFT was at $370.

• 
  Pimplefresh (@pimplefresh) reported 1 hour ago

  @RihardJarc Half of its market value is office 365. So you can cut that segment in half, thus reducing its market cap by 25%. I think that segment's going to go down even more

• 
  BORDERS LAW FIRM (@BordersLawFirm) reported 1 hour ago

  This is insane, frustrating, and, frankly, pathetic on Microsoft's part! I am a law firm, trying to buy a Microsoft Copilot Business license. Just one $30 license for the law firm. Nope. Blocked. It's not available to my account on Office 365 Markeplace, inside my Admin account [I am the global admin] and the block seems to be due to some technical issue between MOSA and MCA accounts. I have business premium subscriptions. They are making it DIFFICULT to BUY their already market-trailing AI. Maybe I should just spend all the law firm's money on ANTHROPIC. Mircosoft, get your **** together! @Office @Copilot

• 
  Aaron Matthew Kaiser (@aaronkaiser) reported 1 hour ago

  I am really disappointed in @Apple Business. They finally launch a cloud platform for business mail, but you can’t set up a user mailbox if it was previously used in iCloud+ custom email domains?? I’m being told that it’s not just a 30 day wait, I will never be able to set those mailboxes up. And there’s no user aliases, no multi-domain email support. No multi-tenant offerings (not that I expect that yet). I get that it’s still in its infancy, but come on. These are basic features and they worked with the personal side. I found a way to create user groups with emails that seemed like a workaround to still get mail that’s addressed to these inboxes, but then I found out that they can only be emailed to internally from the same domain. Apple policies are blocking external senders. I spoke to four different support reps over 3+ hours yesterday and they don’t even understand this issue or how to fix it. They keep asking about where the domain is registered when it is clearly an issue deep within Apple systems at a very high level that needs to be changed. I didn’t like the Office 365 integration with the Apple ecosystem, which is why I was so excited for this. But not having access to my mailboxes and not even being able to implement a workaround IS A MAJOR ISSUE. What’s going on @tim_cook? How could this have shipped like this?

• 
  Riyaz Shaikh (@riyaznriyaz) reported 1 hour ago

  @Office365 I am very much frustrated and really very much disappointed with my account of Microsoft 365 account. I am got stuck in loop of authentication MFA For asking help also login required. And how could any one login if authentication is not working.

• 
  Riyaz Shaikh (@riyaznriyaz) reported 1 hour ago

  @Office365 I am very much frustrated and really very much disappointed with my account of Microsoft 365 account. I am got stuck in loop of authentication MFA For asking help also login required. And how could any one login if authentication is not working.

• 
  Prieur du Plessis (@prieurdp) reported 1 hour ago

  I've been thinking about this a lot. I've been using Windows most of my life, and in general preferred it to other operating systems. Windows 10 was solid, it just worked and got out of the way. Enter Windows 11. I read all the bad online press, and even defended Windows. Until I installed Windows 11 on my new home PC. It's hard to describe how badly MS ****** up Windows as a consumer operating system. Some of the top things that drove (and still does) me insane; 1. The initial install is quick enough. But then, enter the Co-Pilot and Office 365 prompts. I had to decline Co-Pilot probably 7 or 8 times during the install. Absolute madness. I do not want to use it, and have no interest in it. Just stop with this madness. 2. Create a local user? Nope! You must have a Microsoft account linked to OneDrive. I bought a desktop PC to play games, and do things locally. I do not want or need a cloud based account linked to and blocking my PC setup. 3. I want to create a separate local profile for my 6 year old daughter. Nope! Can't do that... your kid needs a Microsoft account. Absolute ******* madness. 4. Finally I get everything setup... cool now let's get Minecraft installed for kids. I buy Minecraft in the store. Go through the hugely convoluted user switching process, login to daughters account. Minecraft's not there. WTF? Game is tied to, and only available to play under my login. 5. Figure out I have to setup family sharing. The UX to get this going is such a ******* hot mess I almost give up. One of the worst user journeys I've ever done in my life. After all the effort, I cannot share Minecraft with my daughter's account. To this day I haven't been able to figure out why, as all the prerequisites are met. So now as a parent, and owner of the paying account, I can't buy games for my kids. Serious WTF moment. 6. Never ending daily barrage of Co-Pilot and OneDrive notifications. 7. The overall UX of Windows 11 has also just been neutered. File Explorer is now as bad as MacOS, and the OS is laggy as hell for simple tasks. And OMG, ads everywhere. Always. For an OS I paid thousands for. I can't imagine ever wanting to say upgrade my parents to Windows 11, it simply just won't work them. The only thing really keeping me on Windows right now, is Flight Sim 2024. But TBH I've been very disappointed in that as well, outside of fancy graphics, it's very meh compared to previous versions. Modern Linux distros are looking very enticing right now. All the games I play via Steam work on Linux, and Nvidia driver support lately is good. Microsoft should take long hard look at this. If customers move off off Windows, they move off off your entire ecosystem. No one is using your cloud products from any other OS, which seems to be the only thing MS cares about lately. Folks like @marchr and @pavandavuluri really need to undo this absolute shitshow, PM drivel driven, that MS released in Windows 11.