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Office 365 is an online productivity suite that is developed by Microsoft. Office 365 contains online and offline versions of Microsoft Office, Skype and Onedrive, as well as online versions of Sharepoint, Exchange and Project.
Problems in the last 24 hours
The graph below depicts the number of Office 365 reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Office 365. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Office 365 users through our website.
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Sign in (49%)
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Errors (30%)
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Website Down (22%)
Live Outage Map
The most recent Office 365 outage reports came from the following cities:
City | Problem Type | Report Time |
---|---|---|
Salvador | Sign in | |
Lyon | Sign in | |
London | Sign in | |
Durham | Website Down | |
Crawley | Sign in | |
Bogotá | Errors |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Office 365 Issues Reports
Latest outage, problems and issue reports in social media:
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Ginger Girl
(@gingergirl1953) reported
@cdominicy @Rackspace Having the same issue. Was on the phone for 4 hours yesterday then they hung up; called back and waited another 3 hours then they hung up again; plus another 1 1/2 hoirs..gave up. Today, sitting on hold because emails are not being forwarded and no one to help with the Office 365
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mark
(@mlnga) reported
@Microsoft Your Office365 and One Drive aren't working. Fix it please.
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Ed Baker
(@edbaker1965) reported
Dear @Office365 I am really trying so hard to like or even find a single positive about the 'NEW IMPROVED' @Outlook you gave me last week _ Sorry I really am but IT SUCKS. - Slow , doesnt refresh worse with multiple accounts #Awful #TryHarder
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Dan Hamilton 🇺🇸🏳️🌈
(@pdhamilton) reported
@meghendricks @Rackspace I had problems and, no Office 365 support available on weekends. So I called GoDaddy, got a live person, and walked me through getting my email set up with them. Still have to figure out how to migrate old emails over, and they will help with that. But now I have working email.
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TechAssist®
(@TechAssist) reported
The immediate solution to the @Rackspace Exchange outage is to immediately cutover to Office 365 directly. We recommend purchasing licenses from Microsoft directly. Migration of past emails from Rackspace is not possible at this time but will restore email service. #rackspace
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Apps4Rent
(@Apps4Rent) reported
@TXActionJackson @Rackspace If you have your DNS login then it's better to move to Office365 as Exchange Onprem got more issues nowadays. If you need assistance setting up email and migrating data then do contact us.
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Jeff Comsco
(@Comsco) reported
@rackspace This hosted exchange outage and lack of information beggars belief. The offer of office 365 mail access will prove difficult for many users as the process is quite complicated for most small businesses with limited experience.
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Ozz
(@avoblackfyre) reported
@SillyZausage @SeanR35916145 @Capitol_Forum Plus windows they have actually not been fined about windows for years now. The only issue they have been fined for is there office 365 sweet in adding teams to the suite and bundling which can be considered anti competitive. Other then that windows has been very open
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Stephanie Atkinson #IoT #mobile #edge #autoXreport
(@stephatkins) reported
@weebeast @m_yoink @Rackspace Their email is really just a "resell" of Microsoft Office 365 services and I use it for my other businesses, a nonprofit, and have never had an issue.
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alana
(@lana__ok) reported
my dissertation is due in 10 days & office 365 has locked me out of everything??? been trying all weekend and i can’t access student emails, and can’t open word to edit the document… i can’t do anything!! error code is 0x0 would appreciate any advice !!
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Jonathan Edelman
(@AbaYonatan) reported
@Office365 you have me locked out of my business account for 5 1/2 days because of a problem that YOU caused. Your customer service experience is the worst I've ever encountered. How do I get some help?
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Cameron Smith
(@CameronOrdSmith) reported
@GergelyOrosz @Google @Office365 I then used LinkedIn and my network of contacts to get in touch with a senior sales person from a larger market in the same region (EMEA). I explained the problem and asked him to put me in touch with someone/anyone who could actually send me a quote or equivalent. "Yes, sure".
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John Mauldin
(@JohnFMauldin) reported
Just an FYI for those trying to email me. Rackspace has been down for over two days. My emails, I am told, are getting hard bounced. Rackspace wants people to migrate to Office 365. “Dammit, man, I am a writer, not a techie.” What to do? Sigh.
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THE ANTI CLOUD
(@THEANTICLOUD0) reported
The country of France has outlawed the use of Microsoft office 365 and Google workspace for schools and the government sector citing it violates french national security. The violation would be in regards to sensitive info that would be stored overseas on a server in another
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John Pegram
(@JohnpegramFBIT) reported
I mean for all intents and purposes it looks like a mysterious stranger is playing on my PC via remote access or by some weird glitch in Office 365. @ESET looked at it for us. No, it's absolutely a bug.
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TechAssist®
(@TechAssist) reported
@FranklynHamilt3 @Rackspace If you have access to your domain's DNS, then you can CUTOVER to Office 365 directly. Since Rackspace remains down and it appears they will be down for some time, then "migration" (which refers to migrating past data) isn't possible. Cutover will get your emails flowing again.
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Aryan Girdhar
(@AryanGirdhar3) reported
@elonmusk @DavidSacks Microsoft is a problem too with their office365
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ABhayny
(@Abhayny) reported
@Rackspace While doing setup temporary Office 365 to send and receive emails, the control panel gives a Communication error. Please refresh the page and try again.
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Simone Nesi
(@nsesmn) reported
@olesovhcom Dear @olesovhcom , Apologize disturbing you but so far I sponsor OVH but I'd like to know if you someone check the customer satisfaction about the support. I'm having an issue with Office 365 for 10 days with many back & forward. My ticket # is CS6768743. Simone
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Syed Sadiq Ali ⚡️
(@alisyedsadiq1) reported
@BenThePCGuy @Microsoft a lot, the best was XP. I used it for 10 years probably. windows 7 - 5 years, windows 10 and 11 are also awesome. ask me worst i would say - all office 365 apps, mostly internet connected ones, they are slow as hell. they need a network engineer badly (a true one).
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Manoj Ahir
(@Manoj_Ahir1) reported
@GooglePlay I have shared my issue with DM. Kindly look into this matter. I want to cancel the subscription of office 365 through google play.
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SB
(@nuttyinsb) reported
@Rackspace How to fix this debacle with proper instructions. First you need to do several things. You won't be able to do anything without a valid working private domain address when trying to sign up with office 365. You will also need your DNS login information to resolve this.
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Ryan Siddle (Follow for SEO/Data Engineering)
(@ryansiddle) reported
Do Microsoft @Office365/@MicrosoftTeams devs dog food the Teams product or do they use @SlackHQ? My guess is the latter given Teams Markdown/code formatting is so terrible.
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dr00 |range,bound|
(@dr00shie) reported
@0xAquatic @Rackspace Rackspace Hosted Exchange environment suffered a catastrophic failure (likely ransomware imho) and has been down ~24 hours. Their last update was to advise customers to move to Office365. Basically the end of their business.
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Spiff
(@lordspiffington) reported
@Office Twitter is my feedback portal. Can you just fix it? It really can’t be that hard. #Office365
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Mark Shead
(@markwshead) reported
@rltarch @Rackspace They finally posted an update, but it says that they are prioritizing getting people moved over to Office 365. I don't know if that means they have stopped trying to fix the actual problem, but it sounds like it.
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Rusty
(@TLRusty) reported
Fortnite servers are dying down under, Playing the new office 365 PowerPoint!
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TechAssist®
(@TechAssist) reported
@dfwurbanrealty @Rackspace If you know your REWhosting login to change your DNS MX (mail exchange) records, you can cut over to Office 365 directly to restore mail flow quickly.
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WillieMHayes
(@AutumnKwanzaa) reported
@DougJBaldwin @hashtagdaveking You need to buy office 365 and point your website DNS toward their server, that's step one. Do you know who hosts your website?
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Kyle Lerner
(@kylelerner) reported
is* Also - it's been over 3 hours since I've provisioned Office365 and an Exchange Plan 1 user, with an assigned license, and their login it STILL not working. WE NEED SOMETHING TO WORK!