Office 365 status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Office 365 reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Office 365 users through our website.

• Sign in (66%)
• Errors (17%)
• Website Down (17%)

Live Outage Map

The most recent Office 365 outage reports came from the following cities:

City	Problem Type	Report Time
Toronto	Sign in	3 days ago
Villanueva de Castellón	Sign in	4 days ago
Champigny-sur-Marne	Errors	6 days ago
Saint-Gildas-des-Bois	Errors	6 days ago
Bayamón	Sign in	8 days ago
Liège	Sign in	11 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Office 365 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Microsoft Threat Intelligence (@MsftSecIntel) reported 2 minutes ago

  Microsoft Threat Intelligence has identified a cluster of compromised websites displaying ClickFix lures and using EtherHiding, a technique associated with the ClearFake campaign. An injected Base64-encoded JavaScript contacts a BNB Smart Chain RPC gateway to query a smart contract previously reported in connection with ClearFake to fetch next-stage instructions. Content stored in a smart contract is resistant to conventional takedown or sinkholing because only the owner of the cryptocurrency wallet that deployed it can make changes. Users are presented with a fake CAPTCHA that instructs them to open the Windows Run dialog, paste clipboard content, and press Enter to execute an attacker-supplied command under the guise of verification. We’re seeing multiple forms of command obfuscation and living-off-the-land abuse, including conhost, cmd, PowerShell, pcalua, mshta, rundll32, msiexec, curl, WMI, WebDAV, and scheduled tasks. Carets split keywords, environment variables hide interpreters, and Windows run headlessly or minimized. TerminalFix lures apply the same technique but direct users to Windows Terminal or PowerShell instead of the Run dialog. This campaign demonstrates that ClickFix and TerminalFix are a high-volume initial access technique. Microsoft reports campaigns targeting thousands of enterprise and consumer devices globally every day, while some malvertising chains can funnel visitors to scam pages. Numerous actors use the technique to deliver Lumma Stealer and other infostealers, RATs such as Xworm and AsyncRAT, loaders including MintsLoader, and remote management tools. A single successful execution can expose credentials, establish persistence, enable lateral movement, and create a path to human-operated ransomware and potential domain compromise. Microsoft recommends that organizations enable Microsoft Defender network, web, and cloud-delivered protection; restrict Run and command-line tools where not required; enable PowerShell script-block logging; and implement application control. Users should never paste commands from CAPTCHAs, browser errors, emails, ads, or unsolicited support pages into Run, Terminal, PowerShell, or Command prompt. Microsoft Defender XDR provides layered protection across the ClickFix attack chain. Defender SmartScreen and Defender for Office 365 help block malicious sites, links, attachments, and fake CAPTCHA lures, while Defender for Endpoint detects suspicious command execution and outbound connections through alerts like “Suspicious command in RunMRU registry”, “Possible ClickFix activity”, “Possible initial access from an emerging threat”. Microsoft Defender Antivirus blocks malicious command execution using detections such as Trojan:Win32/ClickFix.* and Trojan:Win32/TermFix.*. Treat these alerts as evidence of a potential initial access incident: isolate affected devices, investigate credential exposure and persistence, and hunt for related activity.

• 
  Sciumo (@SciumoInc) reported 4 minutes ago

  @DeepValue47 On Azure. 👎🏻 If they force their Office dominance they’ll likely force @PalantirTech into the office document space. Office 365 web word support is terrible and everyone knows it. If Palantir integrates Team equivalent capability, the war will be on.

• 
  Bad **** (@TeaseTech) reported 6 minutes ago

  @nicochristie HTML attachments are one of the most abused vectors for phishing, fake login pages, and credential-harvesting scripts. Because of this: Microsoft 365 / Exchange Online Policies: Most IT administrators enable Defender for Office 365 filters

• 
  U Shouldn't Care (@UShouldn_tCare) reported 7 minutes ago

  @kmcnam1 I had to open a saved .msg file with an email inside at work. I have both versions of Outlook installed. I got error "you need Office 365 subscribtion to open that file". What is the purpose of Outlook at this point?

• 
  🌊💙 Viking Resistance 💙🌊 (@BlueCrewViking) reported 8 minutes ago

  @satyanadella @grok, @MicrosoftHelps, help me out here, please. Is what I am asking for actually available in Word + Copilot; i.e. the ability to cooperatively and natively edit a change tracked word document without awkward and complicated copy and paste from a chat window? I have business license for Office 365 used in conjunction with ChatGPT Pro but the last time I had access to CoPilot it was just a non-integrated chat. For example, when I asked it for help with an OutLook problem inside Outlook CoPilot it asked me what email client I was using.... However, for a while I'm not even getting a Copilot option inside Word and other Office apps.

• 
  MK88888 (@MarijKouwe88888) reported 9 minutes ago

  @satyanadella Wow, you embraced AI as a way to defend your lucrative Office365 suite. You launched co-pilot and failed. Now that you are loosing the AI race and you Office365 franchise you attack the AI you promoted, and launching more solutions looking for a problem.

• 
  Balaji Swaminathan (@BalajiSwaminat) reported 10 minutes ago

  @Microsoft Have changed the ms pwd, now authenticator, I am not able to login, office 365 not able to login as its asking for authenticator verification code. No mail id to write for support in India. Called the customer care, disconnected after 2 minutes. Don't understand

• 
  NancoixSeattle (@operakatz) reported 13 minutes ago

  @OrevaZSN Why would anyone be trying to edit a PDF in Word? Edit it in Acrobat, where it belongs. And Word isn't a DTP app. Some of us know how to use it very well and don't have these issues. Not saying Office 365 isn't a hell hole, but at least use the right app for the job at hand

• 
  Kamal The Qrios (@KQrios) reported 13 minutes ago

  @umarsaif They won't get a chance to become "real". The issue is AI Agents are removing the need for abstraction, UI and unwanted code layers. Entire office suite is now useless. Forget about office 365. Mails, comm channels will survive for sometime. Where Indian IT will contribute?

• 
  Breck Yunits (@breckyunits) reported 18 minutes ago

  @Trace_Cohen The long tail uses of AI are enormous. There are so many things that open self-hosted models enable that are off the table with centralized controlled models. Think of *nix on satellites, rather than them phoning Redmond for a license renewal, as an illustrative example. I already see a higher exponential growth in brains investing in open models than frontier models. Similar to how when I worked at Microsoft, the best were all using *nix and *** at home. It will only hang on to the frontier if it can government capture. Now that's a huge possibility, perhaps even greater than 50%. I mean Microsoft's software is terrible, (Windows, Azure, Office 365), and yet crushes it because of gov capture. It would be financially reckless to short without accurately modeling that risk. But in a free market, open >> closed.

• 
  Jon Rolfe🇺🇸 🇬🇧🏴󠁧󠁢󠁷󠁬󠁳󠁿🇨🇦🇲🇽🇫🇷 (@JonRolfe8) reported 18 minutes ago

  @therahul4402 What's happening with Linux Mint? Windows 11 happened. I did not have serious issues with Windows 10. Log into your MS account..harder and harder local options. All your personal and IP and Work Product files have to be on Onedrive. Copilot. Sales push for Office 365, when anyone with a brain has been using OS for decades. Edge harassment. Poison Updates . Slinking to subscriptions. Eternal cash flow. GFYS with a road flare.

• 
  Security Weekly Podcast Network (@SecWeekly) reported 24 minutes ago

  Passwords get stolen. MFA prompts get approved. Rob Allen explains why some organizations are now locking SaaS apps like Office 365, GitHub, and Salesforce to specific trusted IP paths instead of exposing login access to the entire internet. Even if an attacker has credentials, they still can’t connect unless traffic comes from the approved location. Is location-based access control becoming the next layer after MFA? #Cybersecurity #SaaS #IdentitySecurity

• 
  Jeff Lundberg (@KoaukaLoop) reported 25 minutes ago

  @Microsoft - You make it IMPOSSIBLE to login and cancel an Office 365 business subscription to Visio. I have been hung up on no fewer than three times by your AI assistant midway through my support call. I cannot log in because, while my business Office365 account exists in my Authenticator app, no code or request to approve ever appears. Endless loop of no help. Calling support and being forced to have a converation with the AI assistant is futile. It just hangs up for no reason before the issue is addressed. No ticket number, nothing. I have directed American Express to block future charges for the subscription. I will contact my state attorney general's office if this is not resolved.

• 
  Jonas (@wisplite) reported 27 minutes ago

  @korewadiego My biggest problems are that the UI is awful compared to Office 365, and it seems incapable of opening an existing docx without completely nuking the formatting.

• 
  Glich (@Glich) reported 30 minutes ago

  @yonann partly true. I work corp IT. A good part of my users whould be fine with a snapdragon chromebook. But they get tier Ryzen 9 or I7 . All their work in in office365 and chrome. and this year our standard low spec model we issue increased in price 50%.

• 
  Fred Says (@FreddSays) reported 31 minutes ago

  Looks like you may be using Office 365 which is online. Better to buy a one-time purchase to install on your PC or Mac. Office Home 2024: £119.99 Office Home & Business: £249.99 Fully supported with updates and trouble shooting.

• 
  Gabriel Lawson (@glawsontweets) reported 32 minutes ago

  Agentic troubleshooting report: Tricky office 365 installation issue due to, unbeknownst to me, an unmounted drive. Claude code with Opus 4.7 max tried for an hour, failed to find cause. Codex with gpt 5.5 xhigh found cause and fixed the issue in 10 minutes!

• 
  andrew engler (@aerockrose) reported 34 minutes ago

  Steve Ballmer explains the accountability trap inside founder-led companies. He had been Microsoft's 30th employee. When he became CEO in 2000, he says the first year was miserable: "Bill didn't know how to work for anybody." "I didn't know how to manage Bill." Then Gates gave him the line that changed the job: "I'm happy to help you any way, but I don't want you to need me." Ballmer says that was when it hit him: "We're not partners anymore. I have to take accountability." After Gates left, Microsoft pushed into Bing, Office 365, Azure, Surface, and hardware. Then Ballmer gives the scoreboard: "I started a company that had about $2.5 million of revenue and 30 people." "I left a company that had $22 billion in profit." I have seen this handoff problem inside scaling companies. The hard part is not respecting the founder. The hard part is knowing when the company needs one accountable owner of the decision. The diagnostic I would use: if the old partner still has veto power but no longer owns the result, the org is already confused. - Steve Ballmer on Bloomberg Television

• 
  Vlado Mamic (@vladomamic) reported 35 minutes ago

  Office 365 Fix

• 
  Fav ⚕️ (@favcardio) reported 36 minutes ago

  @rxbiu @mrajiabdulwasiu Yes there is, at some point it was down. Then later they migrated to Office365, since then it’s functioning normally. Got mine 2022

• 
  PrincessLeah (@ScorpionWSDBW) reported 38 minutes ago

  Let's put some "customer" information in here, so you have a better perspective. First, most of us who live in cyber security world avoid Edge like the plague. It is malware gangrene. You have designed it so that it digs in to every piece of our system, gathering our information, and we can't configure it to stay out. Security concerns. Let's add another problem, which is creating problems in daily operations: Office 365 has been designed in a way that prevents us from normal functions that we valued highly in Office Professional 2016, which was your cleanest, most professional WORKING version. Fast, efficient, and without the intrusions of 'phone' children processing. The new O365 is the least professional of all the versions you have 'improved.' I don't care about you tracking my daily work, giving me a 'viva report.' In fact, I want that deleted. There are so many bugs in O365, such as synching issues, wherein entire strings of emails disappear from the in box if I use a different device to respond to a Customer. There is a LONG list of 'improvements' you force in during updates that are actually damaging to work flow. Further, trying to force us into the NEW outlook is enraging. We keep using the "classic" to survive all your bugs and bad screen layouts, and the lack of controls your new version has imposed, and it keeps flipping back. SOOOOO many things we all hate about O365 and you do nothing to fix them. YOU have decided how we should do business. These childish relabeling and moving episodes of commands does not improve your product. Example: There was a function that allowed me to open an email, search 'all related emails' and find an older piece of the conversation. That's gone. Why? Many of the admin functions in settings are simply gone. Same with the new Windows. When I go research in various communities, MANY humans have the same complaints. Everyone hates the new versions of both products. SOME OF US are required to work offline, we do not work in your clouds. We have to have everything on the computer unit to travel without cloud access. You have made that a major problem. Do yourself a favor. If you want us to actually LIKE you, instead of hate you all day, take a survey here. Ask everyone what they miss about the old product, just start with 2016 Office Professional, and ask what they hate about O365. Ask about security problems, ask about the sentiment regarding Edge being forced on us, without the ability to uninstall it. Learn this: We are paying your salary. Learn this: We are all unhappy with the current product. Millions of us are heavy-use professionals that need the cleaner version. The current online version is even worse than that desktop app. Learn this: 2016, literally, was the last clean version you produced/coded. Once you went all SAS and cloud sales focused, you trashed a great product. Maybe have a team researching all the public comments and problems.

• 
  Terry Greene (@TerryGGreene) reported 38 minutes ago

  @moshymiss @JesterJum I run it on Zorin OS, but I also have a Windows 10 box running Libre Office. Runs flawlessly on both. Try it, you won't be disappointed. You can always uninstall it if you don't like it. Although, honestly, I can't fathom why anyone wouldn't like it. All of my work documents are generated by corporate Office 365. I've never had a problem working with any of those documents in Libre Office.

• 
  Glich (@Glich) reported 39 minutes ago

  @yonann partly true. I work corp IT. A good part of my users whould be fine with a chromebook. All there work in in office365 and chrome. and this year our standard low spec model we issue increased in price 50%.

• 
  Nicholas Harris 🦖 (@_________4women) reported 40 minutes ago

  @DoWhatYouDo6 I thought they: 1. were serious about developing the next-gen XBOX console with AMD which was codenamed Project Magnus under the leadership of Sarah Bond. 2. the cost of RAM and SSDs skyrocketed so its specification was unaffordable and Satya Nadella quietly cancelled Project Magnus, but expected Sarah to lie to the community that they were still manufacturing hardware, to buy their engineers time to work on Windows 12 X and then have OEM bring out PCs that conformed to the Windows 12 X reference specification, that requires the AMD Magnus SoC which does Path Tracing. The initial spec. was 48 GB GDDR7 RAM which was probably for the dev kit, and since they are talking about using Neural Texture compression they might only need 32 GB for retail. However, this PC could cost as much as $4,000 and it would outperform self-builds that are $10,000 so that price, whilst unaffordable for XBOTs, is value for money for a consumer who is wealthy and could afford to buy more software, but realistically will tend to only play a couple of games (e.g. their Microsoft Flight Simulator, or Forza Horizon 6), so Microsoft need to get them through monetisation, although their real concern is to ensure a sale of Windows so that they don't lose customers of their Office 365 GroupWare to Linux business software, which could happen through SteamOS installs and not necessarily the Steam Machine itself. That is why Satya Nadella still bothers with gaming at all, because they need it as a Trojan Horse for their increasingly dog **** Operating System, which you won't notice is literal malware (spyware) because you spend most of your time in XBOX Mode that it lets you boot your computer straight into so the Operating System is kinda moot. Sarah Bond resigned because she had too much integrity to lie to XBOX fans. This pissed them off so she wasn't mentioned in their memo. 3. Asha was brought in by Satya to "acclimate" consumers on XBOX (on a variety of platforms and devices) to Copilot AI via the Gaming Copilot service. That backfired and consumers did not want that. Asha listened and "listening" characterised everything she did including Twitter polls to let fans choose: Xbox or XBOX and have a premature 25 anniversary showcase as they can't wait until 25th November 2026 to do that showcase. Maybe Phil Spencer will show up at an event in November and have a "rose tinted spectacle" nostalgic history of everything good that took place over 25 years (leaving out RRoD and DRM), but I doubt it. So, Asha was renaming Magnus to Helix with the justification it had Gaming Copilot integration, but it has lost that now, so what distinguishes it as a "project". It may be that she is talking about using AI to help port XBOX GDK code to their unified Windows GDK (so developers with PC make their games for Windows and there is no need to port what they make to XBOX or have an XBOX dev kit as the XBOX is a PC because Asha changed Microsoft Gaming to XBOX so all XBOX refers to is their games, services and microtransactions and not necessarily any console hardware at all). You then get the promotion of the AMD partnership at GDC 2026 and their commitment to Cross Progression and it becomes obvious that they are tripling down on encouraging their XBOX users with real money who are good customers who actually buy games (and aren't petulant whiny babies demanding all AAAs are Day One in GAME PASS and don't buy games through this service like Fatal Mephisto but rent everything for as long as it is available), to migrate to Windows 12 X. 4. Asha has said no one wants to pay $2000 for a console, so that led to speculation that they would imitate Google Stadia (only rent all the software/servers) and play on a Samsung TV without need of a console, but that requires an investment in racks of servers that need to be fully utilised to be economic, so unless they do something wild and buy Netflix my bet is on no next-gen XBOX console and expensive Windows 12 X PCs.

• 
  Random Poser (@rndposer) reported 43 minutes ago

  @kmcnam1 MS Office 365 is a SCAM and now this! I don’t use AI agents even though I’m a senior developer at a large banking institution. I don’t see a use case considering AI still too slow to respond.

• 
  Kyle Smith (@Malakai1174) reported 43 minutes ago

  @Anas_Sloth @Yetee_ @WildSentences no, you are with your utter idiocy. what does "365" have to do with literally anything in this conversation? do i need 365 attacking computers? Do i need to use office 365 like a micro simp? If you can't even clearly make a statement, don't bother trying to talk to people. What document on 365? What ******** does that gotta do with anything? Your answer is clearly dumb and has no sustenance behind it. Just make a little sense will ya. like you started off telling me it isn't a network problem, it is a backup problem. while responding to my message talking about data replication(A ******* backup). Thanks for pointing out the obvious! If anyone is a troll here it is you. I say it is a backup issue, and then you tell me "No, it is a backup issue not a network issue." Like a backup doesn't live on a network, requiring networking knowledge. All while telling me about bandwidth( A ******* networking Issue!!!!!)

• 
  Pythis (@Pythis1313) reported 46 minutes ago

  @darknesss932 An attorney should request a server level search utilizing Microsoft Purview ediscovery. I would wager they are using office365 for email which means that a query kql could be created pertinent to the case executed on the entire tenant for the time frames involved.

• 
  Dan Victor, CFA (@DanV_Barrons) reported 47 minutes ago

  @buccocapital exact same scenario playing out with MSFT down 32% from peak. break out the consumer and enterprise facing"business productivity (office 365) facing same AI disruption multiple compression

• 
  purana (@purana) reported 49 minutes ago

  Noticed Microsoft is still shoving stuff down our throats. I have Office 365 without the AI stuff, and noticed the app now has a diamond in the top right corner on apps which is where they push to you AI upgrades.. Just give me the app without all the extra pushed crap.

• 
  userlolxxl (@userlolxxl) reported 52 minutes ago

  @medsci_yb3r @MicrosoftLearn @Microsoft Tenant😬overcomming 'problems' to sign-out edu-Office 365, a new private Office licence is running, other licence associated with edu-office(.)com says 'Connection failure'. .. but, I can use edu-licence Office 365 again, after a year of non-functional licence. Chaos? Reality.