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Office 365 status: access issues and outage reports

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Full Outage Map

Office 365 is an online productivity suite that is developed by Microsoft. Office 365 contains online and offline versions of Microsoft Office, Skype and Onedrive, as well as online versions of Sharepoint, Exchange and Project.

Problems in the last 24 hours

The graph below depicts the number of Office 365 reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Office 365. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Office 365 users through our website.

  • 52% Sign in (52%)
  • 28% Errors (28%)
  • 20% Website Down (20%)

Live Outage Map

The most recent Office 365 outage reports came from the following cities:

CityProblem TypeReport Time
Southfield Sign in 3 days ago
Kitchener Sign in 4 days ago
Lima Website Down 4 days ago
Santiago Errors 4 days ago
São Paulo Errors 4 days ago
Tallahassee Website Down 5 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Office 365 Issues Reports

Latest outage, problems and issue reports in social media:

  • luckystrike45
    Yoko (@luckystrike45) reported

    @MicrosoftHelps Recently we are receiving many requests from our customers that their Office 365 Desktop Apps prompts authentication and it repeats randomly. Login to M365 on browser is fine. Is something wrong with recent desktop app release or authentication server ?

  • verysimple
    sam (@verysimple) reported

    @RealAriados @fuckyouiquit that's why I'm confused by this - are they "not working" or "not working on their computers" because in this age of Office365 apps and such, you can be pretty productive even without a traditional computer (obviously depending on the job)

  • pimplefresh
    Pimplefresh (@pimplefresh) reported

    @RihardJarc Half of its market value is office 365. So you can cut that segment in half, thus reducing its market cap by 25%. I think that segment's going to go down even more

  • raesene
    Rory McCune (@raesene) reported

    @ThinkstCanary ahh I think this is a "overzealous spam/security system" problem. I tried again (office 365) and still get the problem, but registering via gmail works fine. I guess this is a one-time link? and O365 is checking it for security by visiting it. I can stick to GMail :D

  • sdent25
    Steven Dent (@sdent25) reported

    @MicrosoftHelps i am having trouble buying office 365 because my username is not recognizing. And cannot speak to anyone phone hangs up on me. Can someone help

  • MaikVoets
    Maik Voets (@MaikVoets) reported

    @ariaradnia Only if you move from a Google workspace company to one that’s all choked up in office 365 you realize how bad their products are. Take collaboration in their office products. They still often have synchronization issues - these are the basics! Why can’t they figure it out?

  • kevhamm
    Kev Hamm (@kevhamm) reported

    If your organization has Office365, your admins may not have access today because reasons and no, the reasons aren't given, nor is a timeline, nor does it actually show as an issue on the status page, which is annoying, @Microsoft @Office

  • ph33x_
    ph33x (@ph33x_) reported

    @ChadBurgessAU @FranMooMoo They are using Government-spec Office 365, it will have audit logs. Every thing action down to a message on Teams or viewing a folder in OneDrive us logged. The user, the location, the action, metadata.

  • cloneoapp
    CLONEO.IN (@cloneoapp) reported

    The first use case of AI should have been to fix adjusting images on MS WORD @Office365 @Microsoft

  • gcutechsupport
    GCU Tech Support (@gcutechsupport) reported

    Attention Lopes! Some active students aren't receiving their Office 365 license, so they can't access any of the included apps. Error message: “Error: Your school account is no longer active.” This issue is currently being looked into. Global Ticket Number: 3937295

  • TheCramLoop
    Original Clone (@TheCramLoop) reported

    Today I tried saving a PDF that I opened in my Microsoft Office 365 and it was absolutely incapable of saving it using two possible options. I used Samsung application and saved it no issues. I'm sure Microsoft employs blue haired rainbow bipolar minorities now. #burnitdown

  • Lightningkey17
    brugs (@Lightningkey17) reported

    @MicrosoftHelps my account corrupted when setting up i need a fix its saying it doesnt exist but it took a payment for office 365

  • 12Knocksinna
    Tony Redmond (@12Knocksinna) reported

    @GrittyBluDragon @Office365 All I can say is that I have used sensitivity labels for five or so years. They work unless something is broken. You could join the AIP network on Yammer (run by Microsoft) and ask the engineers direct.

  • SpicyIce7
    Spicy Ice (@SpicyIce7) reported

    @EvaAnanova Bro i remember I got put on a migration from a file server to office 365 and share point and this was a key reason I left IT. My manager refused to listen to anyone and forced us to go ahead with this just before Christmas. It didn't work 90% of the machines had 4gb ram

  • kimtaikennedy
    Cockatrice (@kimtaikennedy) reported

    Just login to entra dashboard portal as office365 admin and delete all MFAs there and login back to email easy

  • Coco_the_freak
    Coco Freak (@Coco_the_freak) reported

    So aparrently, the „Smart“ App Control from #Microsoft in the #Windows „Security“-Settings blocks you from installing #office365 … and you have to PERMANENTLY shut off that „Security Feature“ to fix this issue … fml why did i go into IT-Support 🙈😭

  • riyaznriyaz
    Riyaz Shaikh (@riyaznriyaz) reported

    @Office365 I am very much frustrated and really very much disappointed with my account of Microsoft 365 account. I am got stuck in loop of authentication MFA For asking help also login required. And how could any one login if authentication is not working.

  • UShouldn_tCare
    U Shouldn't Care (@UShouldn_tCare) reported

    @kmcnam1 I had to open a saved .msg file with an email inside at work. I have both versions of Outlook installed. I got error "you need Office 365 subscribtion to open that file". What is the purpose of Outlook at this point?

  • Cryptlowani
    Herewegoagain (@Cryptlowani) reported

    @EvanLuthra What is going on with these tech companies just taking away more of our rights and charging us more to do so?????? Microsoft "updated" my Office 365 Home addition with the "New" version. Not knowing this at the time, I open up Outlook as usual and thre was the "New" version. Less functionality and unusable to me. I located the switch to go back to Classic toggle button, slid it over, and Bam, a pop-up survey appears asking me why I dont like the new version. So now I can't do anything, twice as much. I scroll down and hit the skip button, but it is grayed out. Next to it is the submit button greyed out. Now totally pissed off I start typing expletives into the survey form. Guess what you have to complete the form to skip it. I and now not just pissed off, exponentially, but also feeling like the smartest person on the freaking planet. I don't know when it happened but tech, just basic stuff, has totally gone into the toilet. How is AI supposed to run on top of this garbage?

  • SimonHolman
    Simon Holman (@SimonHolman) reported

    I hate the fact that the "Microsoft Office" suite of apps is now the "Microsoft Copilot App" with the fire of 1000 suns. Even trying to work out how to download it when I login to Office365 is a complete nightmare!

  • DJ_Howell
    Doug Howell (@DJ_Howell) reported

    @ITguySoCal Our MSP has confirmed to me they are seeing this across their clients. @Office365 needs to revert this! I’ve seen emails from reputable senders scored 9 Bulk and sent to Quarantine. No DMARC/SPF/DKIM issues, just algorithm changes deciding that.

  • jelly_beyb
    Jelly_Babe (@jelly_beyb) reported

    Office 365 not working in android devices

  • DataJuggler007
    DataJuggler (@DataJuggler007) reported

    @KES537 Office 365 email had these suggested replies. When the lady at my work that always emailed me about problems with the software I work on would send me a new problem, I really wanted to click: Let me know how that works out.

  • EbriEbrima27494
    Ebrima ebri (@EbriEbrima27494) reported

    @IntuneSuppTeam I have been having issue in our tenant. First, after enabling and configuring auto patch most of my devices are falling or in noncompliance for “office 365 client management “. I looked the policy that was enabled by auto patch. Many other non compliance settings.

  • mohamed_ridha
    Mohamed Ridha Hamid (@mohamed_ridha) reported

    Having moved from using Google Workspace to Office365 here are some thoughts as a macOS user. 1. The problem of browser vs application. Already seen sync issues between the two, slowness in the app as it tries to actively sync. Browser usage looks and feels clunky.

  • Kferr90
    Kelsey. (@Kferr90) reported

    Cool so @Outlook @Office365 is still down. Not like I need it in order to do work or anything. Is anyone else having an issue opening the apps on their browser?

  • omunderdal
    Olav Mitchell Underdal (@omunderdal) reported

    @GoDaddyHelp This is a business critical issue. My @Office365 apps are not working, because there is a licensing issue where the apps do not recognize my valid license. I DM'd you an hour ago. You are welcome to call me.

  • Masa19864
    Masa1986💙💛 (@Masa19864) reported

    I would like to ask copilot how to solve access issues to office365.

  • neelabalan
    Neelabalan (@neelabalan) reported

    Hey @MicrosoftHelps, I'm having trouble paying for my #Office365 subscription with my credit card. Even though international usage is enabled, the payment is not going through. Can you please help me out with this issue?

  • johncrickett
    John Crickett (@johncrickett) reported

    "GitHub's scale is unprecedented." No, it really isn't. GitHub: 150M total users. Office 365: 345M total users. Xbox: 500M monthly active users. Bing: 100M+ daily active users. The company that runs Office, Xbox and Bing can run GitHub. If reliability is slipping, that's a priorities problem, not a scale problem.