Office 365 status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Office 365 reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Office 365 users through our website.

• Sign in (61%)
• Website Down (20%)
• Errors (19%)

Live Outage Map

The most recent Office 365 outage reports came from the following cities:

City	Problem Type	Report Time
Canet-en-Roussillon	Website Down	2 hours ago
Fresno	Website Down	20 hours ago
La Ferté-Milon	Sign in	22 hours ago
Guayaquil	Sign in	4 days ago
Paris	Sign in	7 days ago
Villefranche-sur-Saône	Sign in	8 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Office 365 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mega Man (@callah32) reported 6 minutes ago

  @PaperBozz You’ll always have enterprise customers where as it makes more sense to rent (think Office 365) vs hire a team (and lofty capex budget) to mange compute on prem. Makes alot of sense to rent compute in other words, solves a problem plenty viable buisnenes model/service. Everything digital future.

• 
  Glenn 🇺🇲⚓️ (@gcanderson57) reported 7 minutes ago

  It's been a stereotypical Monday. Was awake most of the night. Good news is I didn't have to get up at a certain time for anything. Woke enough to coherent at 1100 am. Text messages from a IT customer about hacked email. Determined that last week he got an email saying to check out this file. It was a PDF stored somewhere else. It grabbed his email password. 😒🫤 Logged in & changed his password. Waited for him to get into office so I could clean his PC remotely. Then reset email password again and give him new one. Meanwhile my van which I bought for $4000 "as is" in February 2001 has decided it's time for the ABS module to fail! 😐 It's a 2009 VW Routan (aka rebadged Chrysler Minivan). I've accepted the fact that I got 5 years and I probably need to just replace it. 😕 Cost of repairs probably around $2500-$3000. And then Finally just saw MS is having issues with Exchange email and parts of the Office 365 product suite. Hopefully everyone else is having a good day.

• 
  Julian Mora (@JulianMotta__) reported 7 minutes ago

  @Office I need contact us, there ir a transaction error for one pay of refund in office 365

• 
  NancoixSeattle (@operakatz) reported 8 minutes ago

  @OrevaZSN Why would anyone be trying to edit a PDF in Word? Edit it in Acrobat, where it belongs. And Word isn't a DTP app. Some of us know how to use it very well and don't have these issues. Not saying Office 365 isn't a hell hole, but at least use the right app for the job at hand

• 
  Savior Of Man 🧠🧬⚡️ (@OttoVonStark) reported 12 minutes ago

  @Mettshish @onestromelufan @NetflixAnime It’s the stupid Indians that work there that caused this whole mess, they have been doing this for a very long time and have been getting away with it for a long long time. Until now this plague has started to reveal itself into the public eye. Office 365 not working in space was just the tip of the iceberg people

• 
  💯 Almin Ibrahimović MBA CGA FCMI CMgr CITP MBCS (@_almin) reported 13 minutes ago

  @Microsoft365 To use Scout, you need: 1. to be part of the Frontier Preview Program 2. need Office 365 Copilot Access 3. need local admin privileges on the device 4. your IT Admin needs to configure Frontier. 5. your IT Admin needs to configure InTune policy for Scout 6. your local IT Admin needs to agree to (attest to) and opt-in their organisation to third party inference paths. Note: "When data is sent to GitHub Copilot, M365 data residency, retention, eDiscovery, legal hold, Data Loss Prevention (DLP), Sensitivity and Confidentiality Labels, audit, SLAs, and the Customer Copyright Commitment do not apply." Here is why this matters: If 'AI' extracts a list of sensitive intellectual property or customer data from a labeled document and pastes it into a new response, that new response has no label. A user could easily copy and paste that text into an external email or a public generative AI tool without triggering any data loss prevention alerts. Regulatory frameworks require strict auditing of where sensitive data travels. Because the new content does not inherit the source classification, your automated compliance systems lose track of that data. The responsibility shifts entirely to the end user to manually classify every single output generated by the AI session, which frequently leads to human error.

• 
  Dan (@Holmyverse) reported 19 minutes ago

  @FinanceDirCFO But rather "subprime AI", right? SaaS stocks go down because people don't get business, and think that Dropbox, LinkedIn, Spotify, Office 365, Slack, Netflix, Instagram etc. will go out of business simply because "anyone can vibe code their own version".

• 
  Penguin Capital (@Spheniscidae007) reported 20 minutes ago

  @jukan05 Let them fix office integration? How the fk u getting crushed by Anthropic on office365 integrations?

• 
  Prieur du Plessis (@prieurdp) reported 20 minutes ago

  I've been thinking about this a lot. I've been using Windows most of my life, and in general preferred it to other operating systems. Windows 10 was solid, it just worked and got out of the way. Enter Windows 11. I read all the bad online press, and even defended Windows. Until I installed Windows 11 on my new home PC. It's hard to describe how badly MS ****** up Windows as a consumer operating system. Some of the top things that drove (and still does) me insane; 1. The initial install is quick enough. But then, enter the Co-Pilot and Office 365 prompts. I had to decline Co-Pilot probably 7 or 8 times during the install. Absolute madness. I do not want to use it, and have no interest in it. Just stop with this madness. 2. Create a local user? Nope! You must have a Microsoft account linked to OneDrive. I bought a desktop PC to play games, and do things locally. I do not want or need a cloud based account linked to and blocking my PC setup. 3. I want to create a separate local profile for my 6 year old daughter. Nope! Can't do that... your kid needs a Microsoft account. Absolute ******* madness. 4. Finally I get everything setup... cool now let's get Minecraft installed for kids. I buy Minecraft in the store. Go through the hugely convoluted user switching process, login to daughters account. Minecraft's not there. WTF? Game is tied to, and only available to play under my login. 5. Figure out I have to setup family sharing. The UX to get this going is such a ******* hot mess I almost give up. One of the worst user journeys I've ever done in my life. After all the effort, I cannot share Minecraft with my daughter's account. To this day I haven't been able to figure out why, as all the prerequisites are met. So now as a parent, and owner of the paying account, I can't buy games for my kids. Serious WTF moment. 6. Never ending daily barrage of Co-Pilot and OneDrive notifications. 7. The overall UX of Windows 11 has also just been neutered. File Explorer is now as bad as MacOS, and the OS is laggy as hell for simple tasks. And OMG, ads everywhere. Always. For an OS I paid thousands for. I can't imagine ever wanting to say upgrade my parents to Windows 11, it simply just won't work them. The only thing really keeping me on Windows right now, is Flight Sim 2024. But TBH I've been very disappointed in that as well, outside of fancy graphics, it's very meh compared to previous versions. Modern Linux distros are looking very enticing right now. All the games I play via Steam work on Linux, and Nvidia driver support lately is good. Microsoft should take long hard look at this. If customers move off off Windows, they move off off your entire ecosystem. No one is using your cloud products from any other OS, which seems to be the only thing MS cares about lately. Folks like @marchr and @pavandavuluri really need to undo this absolute shitshow, PM drivel driven, that MS released in Windows 11.

• 
  Fred Says (@FreddSays) reported 23 minutes ago

  Looks like you may be using Office 365 which is online. Better to buy a one-time purchase to install on your PC or Mac. Office Home 2024: £119.99 Office Home & Business: £249.99 Fully supported with updates and trouble shooting.

• 
  Toby McEvoy ♠❤♦♣ (@mcevoytm) reported 23 minutes ago

  @KeithMalinak Autocorrect may have been taking a few days off. Here's a real-life example from my own workplace. Through the miracle of SharePoint and Office365, I'm sharing a document with a Project Manager and we're adding questions and answers as I am refining his request for a change to our production environment. He edited something in the document abruptly last week resulting in colliding words and other jumbled things that I couldn't parse. I highlighted the text and requested, "Please fix these typos when you get a moment. " He fixed the typos and left me a comment in response: "Compelted"

• 
  TDR (@TheDutchRuler) reported 27 minutes ago

  @farzyness @bot That's why I have GrokB using Grok build cli. Same with emails. I have a mailB who uses a custom build mcp server that retrieves my emails from office 365 graph. Waiting for 4.7 though.

• 
  purana (@purana) reported 28 minutes ago

  Noticed Microsoft is still shoving stuff down our throats. I have Office 365 without the AI stuff, and noticed the app now has a diamond in the top right corner on apps which is where they push to you AI upgrades.. Just give me the app without all the extra pushed crap.

• 
  Matt Talley (@tallemd) reported 28 minutes ago

  Office 365 has been priced at $6 per inbox for over a decade and during that time it has never turned a profit. I'm almost sure that means it's impossible. Normally you would shut down an unprofitable line of business but the military insists it is necessary for war effort.

• 
  Daniel Heithorn ➡️ Xbox Gamescom (@DanielHeithorn) reported 29 minutes ago

  @WindowsCentral Because...consumer. No human support option on first contact. Only AI, Forums & Forms. Automated responses. It's the same issue as consumer Office 365 user. If you run in a serious problem as data loss or exchange issues, you're screwed. Only commercial customer get a minimum

• 
  Md Najeeb Ahmed (@najeeb775) reported 32 minutes ago

  @MicrosoftHelps it's been 8 days since my office 365 outlook email is blocked by Microsoft apparently because of a technical issue which I have no clue about. Ticket already raised and after multiple follow up with the agent there is no response or progress. Ticket 260430003000.

• 
  The 5th Estate (@The_5thEstate) reported 35 minutes ago

  @clnuponaisle5 Most cloud services let you upload encrypted data to. I use OneDrive because the Office 365 subscription gives 1tb of storage space and integrates with the Windows OS really well. I encrypt my files before uploading and it has no problems.

• 
  zedaking (@zeda_king) reported 37 minutes ago

  @KingDamilotun XLOOKUP (This only works on latest version of excel like Office 365 and has inbuilt error msg) INDEX-MATCH (works on older version of Excel, but more complex to write. The downside here is that you'd have to wrap it in an IFERROR function to return an error msg)

• 
  NaN goto (@nmnvzr) reported 37 minutes ago

  @marcelhaasIO @MaxBrodeurUrbas @satyanadella All my accounts use the same email and sometimes different passwords. The average user does not know he needs to save the credentials as “azure login”, “office 365 login”, “exchange admin login”. Dude it’s a mess.

• 
  Professor Simon (@ProfSimonOnline) reported 37 minutes ago

  Did you know that personal devices can become gateways for corporate data breaches? A recent case revealed a malware attack that accessed Office 365 through a compromised BYOD. The fix? Continuous monitoring and behavior analysis! How secure is your work device? #CyberSecurity

• 
  Darren Shepherd (@ibuildthecloud) reported 38 minutes ago

  @CryptoJ97019913 1. Upselling microsoft products: Office365, OneDrive, Copilot, Xbox Live. "Start Experiences App" 2. Recommendation: Start menu items, app search results. 3. Driving traffic to bing: - Desktop "learn more about image", - same with lock and login screen. - Applications with "search the web" feature are directly tied to Bing. - Weather widget is there to drive you to bing news feed - Search in task bar has that little icon to drive you to bing. It's not a conspiracy that the window home user is monetized through ads. Microsoft makes $20+ billion on ad revenue and it's assumed that roughly 75% of that is coming from windows users. It is very important to drive users from windows to bing.

• 
  Chris Baldassano (@Baldassano) reported 43 minutes ago

  Google has done some real wonky crap latley, Now, If you have an Android and use Gmail, it will no longer properly Auth to Office 365 accounts. Keeps asking for credentials. No fix of Yet.

• 
  P V Ramanathan (@PRamanathan) reported 47 minutes ago

  The Satya Nadella Turn When Satya Nadella became CEO in 2014, the narrative shifted. He made three decisive pivots: Azure cloud computing, building direct competition with Amazon Web Services. Office 365, moving from one-time licenses to recurring subscription revenue. Doubling down on enterprise software, expanding what Microsoft was already winning.

• 
  Sciumo (@SciumoInc) reported 47 minutes ago

  @DeepValue47 On Azure. 👎🏻 If they force their Office dominance they’ll likely force @PalantirTech into the office document space. Office 365 web word support is terrible and everyone knows it. If Palantir integrates Team equivalent capability, the war will be on.

• 
  Aaron Matthew Kaiser (@aaronkaiser) reported 48 minutes ago

  I am really disappointed in @Apple Business. They finally launch a cloud platform for business mail, but you can’t set up a user mailbox if it was previously used in iCloud+ custom email domains?? I’m being told that it’s not just a 30 day wait, I will never be able to set those mailboxes up. And there’s no user aliases, no multi-domain email support. No multi-tenant offerings (not that I expect that yet). I get that it’s still in its infancy, but come on. These are basic features and they worked with the personal side. I found a way to create user groups with emails that seemed like a workaround to still get mail that’s addressed to these inboxes, but then I found out that they can only be emailed to internally from the same domain. Apple policies are blocking external senders. I spoke to four different support reps over 3+ hours yesterday and they don’t even understand this issue or how to fix it. They keep asking about where the domain is registered when it is clearly an issue deep within Apple systems at a very high level that needs to be changed. I didn’t like the Office 365 integration with the Apple ecosystem, which is why I was so excited for this. But not having access to my mailboxes and not even being able to implement a workaround IS A MAJOR ISSUE. What’s going on @tim_cook? How could this have shipped like this?

• 
  BORDERS LAW FIRM (@BordersLawFirm) reported 55 minutes ago

  This is insane, frustrating, and, frankly, pathetic on Microsoft's part! I am a law firm, trying to buy a Microsoft Copilot Business license. Just one $30 license for the law firm. Nope. Blocked. It's not available to my account on Office 365 Markeplace, inside my Admin account [I am the global admin] and the block seems to be due to some technical issue between MOSA and MCA accounts. I have business premium subscriptions. They are making it DIFFICULT to BUY their already market-trailing AI. Maybe I should just spend all the law firm's money on ANTHROPIC. Mircosoft, get your **** together! @Office @Copilot

• 
  userlolxxl (@userlolxxl) reported 55 minutes ago

  @medsci_yb3r @MicrosoftLearn @Microsoft Tenant😬overcomming 'problems' to sign-out edu-Office 365, a new private Office licence is running, other licence associated with edu-office(.)com says 'Connection failure'. .. but, I can use edu-licence Office 365 again, after a year of non-functional licence. Chaos? Reality.

• 
  U Shouldn't Care (@UShouldn_tCare) reported 57 minutes ago

  @kmcnam1 I had to open a saved .msg file with an email inside at work. I have both versions of Outlook installed. I got error "you need Office 365 subscribtion to open that file". What is the purpose of Outlook at this point?

• 
  David Thole (@TheDarkTrumpet) reported 58 minutes ago

  @omninomsky @jiya_3063 WSL helps on windows, and has been quite amazing really. That said, one big "reason" for developing "preferring" windows really comes down to corporate governance and office tools. Many businesses run off Office 365, sharepoint, etc. Yes, you can run these in a browser, but with limitations. Another big reason is governance of machines. Machines are imaged, sent out and a good 25% of their utilization is just off of software like antivirus, threat scanning, etc. It's pretty inefficient, in my view, but can be an uphill battle to change it.

• 
  Jeff Lundberg (@KoaukaLoop) reported 59 minutes ago

  @Microsoft - You make it IMPOSSIBLE to login and cancel an Office 365 business subscription to Visio. I have been hung up on no fewer than three times by your AI assistant midway through my support call. I cannot log in because, while my business Office365 account exists in my Authenticator app, no code or request to approve ever appears. Endless loop of no help. Calling support and being forced to have a converation with the AI assistant is futile. It just hangs up for no reason before the issue is addressed. No ticket number, nothing. I have directed American Express to block future charges for the subscription. I will contact my state attorney general's office if this is not resolved.