Office 365 status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Office 365 reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Office 365 users through our website.

• Sign in (62%)
• Website Down (21%)
• Errors (17%)

Live Outage Map

The most recent Office 365 outage reports came from the following cities:

City	Problem Type	Report Time
Sant Cugat del Vallès	Website Down	3 days ago
Canet-en-Roussillon	Website Down	4 days ago
Fresno	Website Down	5 days ago
La Ferté-Milon	Sign in	5 days ago
Guayaquil	Sign in	8 days ago
Paris	Sign in	11 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Office 365 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Fred Says (@FreddSays) reported 6 minutes ago

  Looks like you may be using Office 365 which is online. Better to buy a one-time purchase to install on your PC or Mac. Office Home 2024: £119.99 Office Home & Business: £249.99 Fully supported with updates and trouble shooting.

• 
  Jonathan Cantliff (@cantliff9) reported 9 minutes ago

  @madebygoogle @MicrosoftHelps Gmail app not working with Office 365 emails (again) Doesn't seem to want to load modern authentication Could someone look into this please

• 
  Breck Yunits (@breckyunits) reported 16 minutes ago

  @Trace_Cohen The long tail uses of AI are enormous. There are so many things that open self-hosted models enable that are off the table with centralized controlled models. Think of *nix on satellites, rather than them phoning Redmond for a license renewal, as an illustrative example. I already see a higher exponential growth in brains investing in open models than frontier models. Similar to how when I worked at Microsoft, the best were all using *nix and *** at home. It will only hang on to the frontier if it can government capture. Now that's a huge possibility, perhaps even greater than 50%. I mean Microsoft's software is terrible, (Windows, Azure, Office 365), and yet crushes it because of gov capture. It would be financially reckless to short without accurately modeling that risk. But in a free market, open >> closed.

• 
  ph33x (@ph33x_) reported 19 minutes ago

  @ChadBurgessAU @FranMooMoo They are using Government-spec Office 365, it will have audit logs. Every thing action down to a message on Teams or viewing a folder in OneDrive us logged. The user, the location, the action, metadata.

• 
  Ed Andersen (@edandersen) reported 22 minutes ago

  @matvelloso Yes their attach rate to office 365 is not great but the entire company is behind it. It’s not being wound down

• 
  Nicholas Harris 🦖 (@_________4women) reported 23 minutes ago

  @DoWhatYouDo6 I thought they: 1. were serious about developing the next-gen XBOX console with AMD which was codenamed Project Magnus under the leadership of Sarah Bond. 2. the cost of RAM and SSDs skyrocketed so its specification was unaffordable and Satya Nadella quietly cancelled Project Magnus, but expected Sarah to lie to the community that they were still manufacturing hardware, to buy their engineers time to work on Windows 12 X and then have OEM bring out PCs that conformed to the Windows 12 X reference specification, that requires the AMD Magnus SoC which does Path Tracing. The initial spec. was 48 GB GDDR7 RAM which was probably for the dev kit, and since they are talking about using Neural Texture compression they might only need 32 GB for retail. However, this PC could cost as much as $4,000 and it would outperform self-builds that are $10,000 so that price, whilst unaffordable for XBOTs, is value for money for a consumer who is wealthy and could afford to buy more software, but realistically will tend to only play a couple of games (e.g. their Microsoft Flight Simulator, or Forza Horizon 6), so Microsoft need to get them through monetisation, although their real concern is to ensure a sale of Windows so that they don't lose customers of their Office 365 GroupWare to Linux business software, which could happen through SteamOS installs and not necessarily the Steam Machine itself. That is why Satya Nadella still bothers with gaming at all, because they need it as a Trojan Horse for their increasingly dog **** Operating System, which you won't notice is literal malware (spyware) because you spend most of your time in XBOX Mode that it lets you boot your computer straight into so the Operating System is kinda moot. Sarah Bond resigned because she had too much integrity to lie to XBOX fans. This pissed them off so she wasn't mentioned in their memo. 3. Asha was brought in by Satya to "acclimate" consumers on XBOX (on a variety of platforms and devices) to Copilot AI via the Gaming Copilot service. That backfired and consumers did not want that. Asha listened and "listening" characterised everything she did including Twitter polls to let fans choose: Xbox or XBOX and have a premature 25 anniversary showcase as they can't wait until 25th November 2026 to do that showcase. Maybe Phil Spencer will show up at an event in November and have a "rose tinted spectacle" nostalgic history of everything good that took place over 25 years (leaving out RRoD and DRM), but I doubt it. So, Asha was renaming Magnus to Helix with the justification it had Gaming Copilot integration, but it has lost that now, so what distinguishes it as a "project". It may be that she is talking about using AI to help port XBOX GDK code to their unified Windows GDK (so developers with PC make their games for Windows and there is no need to port what they make to XBOX or have an XBOX dev kit as the XBOX is a PC because Asha changed Microsoft Gaming to XBOX so all XBOX refers to is their games, services and microtransactions and not necessarily any console hardware at all). You then get the promotion of the AMD partnership at GDC 2026 and their commitment to Cross Progression and it becomes obvious that they are tripling down on encouraging their XBOX users with real money who are good customers who actually buy games (and aren't petulant whiny babies demanding all AAAs are Day One in GAME PASS and don't buy games through this service like Fatal Mephisto but rent everything for as long as it is available), to migrate to Windows 12 X. 4. Asha has said no one wants to pay $2000 for a console, so that led to speculation that they would imitate Google Stadia (only rent all the software/servers) and play on a Samsung TV without need of a console, but that requires an investment in racks of servers that need to be fully utilised to be economic, so unless they do something wild and buy Netflix my bet is on no next-gen XBOX console and expensive Windows 12 X PCs.

• 
  Dan Greller (@dgreller) reported 23 minutes ago

  @bretgreenstein @KarolCodes Agreed. Historically, things moved at a slow enough pace that there was ample time to reasonably estimate the cost of an associate's tech stack. The value obtained from that stack was self-evident, exceeding its cost. For example, no rational firm was doing an ROI on whether a new associate should have a PC or an Office 365 license. It was table stakes. In this new AI world, both the costs and the potential value are radically changing on a routine basis. It makes it that much harder to have sound and stable financial governance models.

• 
  Archer Bowman (@ArcherBM) reported 23 minutes ago

  @AiwithLucas_ Your analogies fail. These AI agents are still using M$ tools. If Netflix used Blockbuster as the source for their videos, Blockbuster would still be around. The Goodyear analogy works because just as self driving cars still rely on tires, AI will still rely on M$ services. Switching to "background infrastructure" does not hurt M$. M$ makes MORE money off of server apps and cloud services, such as Active Directory, Exchange Server, SQL Server, Azure, etc, than it does from the Office 365 services you're talking about AI reducing. Where do you think AI agents live?

• 
  Catbirb Clyne (@CCatbirb) reported 26 minutes ago

  @ASpottyKat Im glad Im not the only one seeing these problems. We used Office 365 but Im not sure why my issued phone doesnt have it too.

• 
  Subhajeet Bairagi (@bairagi062) reported 28 minutes ago

  @Microsoft @Office Recently I purchased a laptop in which office365 was included for 1 year, I created an outlook mail and registered it but forgot the password now I am unable to access that mail and the office. When I try to login using the otp it says try with other method

• 
  NancoixSeattle (@operakatz) reported 36 minutes ago

  @OrevaZSN Why would anyone be trying to edit a PDF in Word? Edit it in Acrobat, where it belongs. And Word isn't a DTP app. Some of us know how to use it very well and don't have these issues. Not saying Office 365 isn't a hell hole, but at least use the right app for the job at hand

• 
  John Crickett (@johncrickett) reported 37 minutes ago

  @PrimeAeon @Doctorthe113 @DevLeaderCa curious if you are able to comment on the server load of Office 365.

• 
  Kyle Davis (@orcawhale) reported 39 minutes ago

  @ToddHagopian @Dream4Liberty @ChaseForLiberty They did not ask to spend $40k to tell them the system they built was broken instead of the $10k to fix it, lol. They did not ask Angela to hire Buchkovich so that there was no oversight, kill Burns' contract, then spend more than $100k killing the CiviCRM that money had just been spent on for Zoho, which is worse in every conceivable way. The destruction of everything that Moellman and Burns built happened at the end of 2023. Those IT costs listed are from the work to tear down Civi and Zoho, not the total IT costs. ONLY the intentionally doubled (because Angela, who never used Civi, decided it had to die) costs or TRIPLED costs (like with LPMail, Gmail, and Office365). I've been here 25 years, Todd. I watched what happened with the IS committee. You can be defensive about this, but you weren't the one being pointed at as a problem by Amanda or by me. You're taking facts personally, which isn't like you. Believe what you want.

• 
  Daniel (@dan325) reported 41 minutes ago

  @nonlinear_james @atalocke I’m using it to manage my work office 365 email right now without any issue. Not IMAP, either. It has native exchange capabilities. Also, WTF is wrong with IMAP? Evolution’s biggest advantage is it doesn’t tether me to a proprietary OS. No copilot BS on my computer!

• 
  BackwoodsSafetyMan (@Goard_O) reported 41 minutes ago

  @unusual_whales Will AI need Office365? If not, Microsoft will be in trouble

• 
  Daniel Heithorn ➡️ Xbox Gamescom (@DanielHeithorn) reported 43 minutes ago

  @JezCorden Because...consumer. No human support option on first contact. Only AI, Forums & Forms. Automated responses. It's the same issue as consumer Office 365 user. If you run in a serious problem as data loss or exchange issues, you're screwed. Only commercial customer get a minimum

• 
  Real Dude Guy (@real_dude_guy) reported 44 minutes ago

  @gabefollower Those lawsuits from those companies are straight up retarded. They claim Valve is monopoly and then in next sentence they say that 30% cut is too much. What they think will happen if Valve lowers it to like 15%. Consumers will choose Steam less? Hell no, they will like Steam even more then. As a result those companies will cry wolf even more that Steam is monopoly. Competition offers trash service, tries to bait with discounts and loses and them cries like babies. C’mon now. Epic owner cries every day about Valve and Steam and his “Game Launcher” is still mega slow and looks more like launcher for Office 365 than game launcher.

• 
  Spicy Ice (@SpicyIce7) reported 44 minutes ago

  @EvaAnanova Bro i remember I got put on a migration from a file server to office 365 and share point and this was a key reason I left IT. My manager refused to listen to anyone and forced us to go ahead with this just before Christmas. It didn't work 90% of the machines had 4gb ram

• 
  Matt Talley (@tallemd) reported 45 minutes ago

  Office 365 has been priced at $6 per inbox for over a decade and during that time it has never turned a profit. I'm almost sure that means it's impossible. Normally you would shut down an unprofitable line of business but the military insists it is necessary for war effort.

• 
  Bɛrima Yaw Poku 🧠👁️👂🏾 (@barimayawpoku) reported 46 minutes ago

  @davibaah @Mr_GeorgeAddo @NITAGhana They don’t even dedicated servers built and managed by the gov. let alone have infrastructure to protect sensitive and critical data… tweaa… imagine NITA ( the nation’s IT branch using subscription of office365). What happened to on-premise and dedicated exchange server?

• 
  Mokona512 (@mokona512) reported 46 minutes ago

  @pascal_bornet With that in mind, he will still face the quarterly full screen ads where microsoft after a major updates, tries to push people to onedrive, office 365, and copilot, any any other bloatware they have going at the time (not much of a way to fix that without causing update issues).

• 
  AD (@AD1991234) reported 47 minutes ago

  @signulll I used to think MSFT was oversold, but I now think they have a major issue. Office 365 is not agent friendly, the OS is from a different era. Teams is a disgrace.

• 
  Pimplefresh (@pimplefresh) reported 49 minutes ago

  @RihardJarc Half of its market value is office 365. So you can cut that segment in half, thus reducing its market cap by 25%. I think that segment's going to go down even more

• 
  PrincessLeah (@ScorpionWSDBW) reported 55 minutes ago

  Let's put some "customer" information in here, so you have a better perspective. First, most of us who live in cyber security world avoid Edge like the plague. It is malware gangrene. You have designed it so that it digs in to every piece of our system, gathering our information, and we can't configure it to stay out. Security concerns. Let's add another problem, which is creating problems in daily operations: Office 365 has been designed in a way that prevents us from normal functions that we valued highly in Office Professional 2016, which was your cleanest, most professional WORKING version. Fast, efficient, and without the intrusions of 'phone' children processing. The new O365 is the least professional of all the versions you have 'improved.' I don't care about you tracking my daily work, giving me a 'viva report.' In fact, I want that deleted. There are so many bugs in O365, such as synching issues, wherein entire strings of emails disappear from the in box if I use a different device to respond to a Customer. There is a LONG list of 'improvements' you force in during updates that are actually damaging to work flow. Further, trying to force us into the NEW outlook is enraging. We keep using the "classic" to survive all your bugs and bad screen layouts, and the lack of controls your new version has imposed, and it keeps flipping back. SOOOOO many things we all hate about O365 and you do nothing to fix them. YOU have decided how we should do business. These childish relabeling and moving episodes of commands does not improve your product. Example: There was a function that allowed me to open an email, search 'all related emails' and find an older piece of the conversation. That's gone. Why? Many of the admin functions in settings are simply gone. Same with the new Windows. When I go research in various communities, MANY humans have the same complaints. Everyone hates the new versions of both products. SOME OF US are required to work offline, we do not work in your clouds. We have to have everything on the computer unit to travel without cloud access. You have made that a major problem. Do yourself a favor. If you want us to actually LIKE you, instead of hate you all day, take a survey here. Ask everyone what they miss about the old product, just start with 2016 Office Professional, and ask what they hate about O365. Ask about security problems, ask about the sentiment regarding Edge being forced on us, without the ability to uninstall it. Learn this: We are paying your salary. Learn this: We are all unhappy with the current product. Millions of us are heavy-use professionals that need the cleaner version. The current online version is even worse than that desktop app. Learn this: 2016, literally, was the last clean version you produced/coded. Once you went all SAS and cloud sales focused, you trashed a great product. Maybe have a team researching all the public comments and problems.

• 
  Ebrima ebri (@EbriEbrima27494) reported 56 minutes ago

  @IntuneSuppTeam I have been having issue in our tenant. First, after enabling and configuring auto patch most of my devices are falling or in noncompliance for “office 365 client management “. I looked the policy that was enabled by auto patch. Many other non compliance settings.

• 
  DataJuggler (@DataJuggler007) reported 58 minutes ago

  @KES537 Office 365 email had these suggested replies. When the lady at my work that always emailed me about problems with the software I work on would send me a new problem, I really wanted to click: Let me know how that works out.

• 
  🇵🇭Homoludens Pro Deluxe🏳️‍🌈🌏 (@a_space_alien) reported 59 minutes ago

  Yep this is what I’ve always known. Problem is that Microsoft keeps treating XBox as if it were Windows, Azure, Office 365 and all its other business & productivity products & services, where there’s no respect for games as entertainment, experience and as an art form. #HearYou

• 
  Balaji Swaminathan (@BalajiSwaminat) reported 60 minutes ago

  @Microsoft Have changed the ms pwd, now authenticator, I am not able to login, office 365 not able to login as its asking for authenticator verification code. No mail id to write for support in India. Called the customer care, disconnected after 2 minutes. Don't understand

• 
  Jelly_Babe (@jelly_beyb) reported 1 hour ago

  Office 365 not working in android devices

• 
  David Miller (@Dav4Usa) reported 1 hour ago

  Email down all over today for Office 365