Office 365 status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Office 365 reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Office 365 users through our website.

• Sign in (61%)
• Errors (22%)
• Website Down (18%)

Live Outage Map

The most recent Office 365 outage reports came from the following cities:

City	Problem Type	Report Time
Paris	Sign in	9 hours ago
Milly-la-Forêt	Errors	11 hours ago
Unión de Crédito Agrícola de Hermosillo	Sign in	10 days ago
Mumbai	Errors	12 days ago
Bogotá	Sign in	12 days ago
Antiguo Cuscatlán	Website Down	12 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Office 365 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Florian Lohoff (@fl0h0ff) reported 10 minutes ago

  Hey @Office365 - How do i fix broken and completely outdated records in the acompli/outlookmobile.com autodiscover database? Customers are getting redirected to gmail which is not the tennant anymore.

• 
  Vikash Kuma₹ (@ddpanchayat) reported 10 minutes ago

  @MSFT365Status Is there any issue with office365 admin center, unable to see the apps?

• 
  Jonathan Cantliff (@cantliff9) reported 11 minutes ago

  @madebygoogle @MicrosoftHelps @gmail Gmail app not working with Office 365 emails (again) Doesn't seem to want to load modern authentication Could someone look into this please Widespread complaints online and on app store reviews. Folks, this needs some attention!

• 
  Tag VinZant (@TagVinZant) reported 11 minutes ago

  I wonder how much productivity the entire world economy has lost just from Microsoft products not working as intended. Freelancing for a new company, and they gave me my first Office 365 email that I've ever had to deal with on a professional basis. Within the first 2 hours, it's not even working and won't let me send emails. I'll take "things that would never happen with Gmail" for $500.

• 
  Matt Diebolt (@mdiebolt) reported 19 minutes ago

  @domster @bradgessler Our biggest are by far the ones that support our PowerPoint for Office 365 add-in. Places where you have a JavaScript API where it’s impossible for it to be managed on the server.

• 
  NorthCarolinaTrader (@NCarolinaTrader) reported 21 minutes ago

  @Marketintel_x @BrodyFord_ @business It’s crap. co-pilot’s worse performance is when you seek its assistance with other Microsoft software. You have better luck using Google to help with Microsoft Office 365 issues.

• 
  Lalith Kumar V (@lalitvlk) reported 22 minutes ago

  @AmazonHelp Please refund my money. Your Amazon team is not at all helping me regarding this issue. They are asking me to search the brand (office 365) in google and contact them. Amazon has sold a fake product. It’s your duty to refund me .

• 
  Manuella Machado (@MManuella611) reported 22 minutes ago

  Unfortunately with this phone I've had to install the Microsoft Email App, @Office I absolutely hate its display and way of working with it. Now, because of their many updates, the SEND little icon/arrow is no longer showing when you want to send or forward an email from my phone. Apparently, you now have to SCHEDULE a time for sending an email and they don't even give you the option of sending it NOW. I mean, you are typing an email or want to forward it to others, why on earth would you want to schedule a time to send it? I've sent them a DM so hopefully they will come back to me soon with a solution to this problem. I just want to type and send, NOT wait until tomorrow to send it. Otherwise, I would type it tomorrow, NOT today. God give me strength and a lot of patience. Why NOT allow people who use Microsoft Office 365 like me to just have the email App they want on their phones? We are NOT a dictatorship just yet, so I, NOT Microsoft must choose what I want on my phone and it all must be compatible with Office 365 on either your laptop or desktop pcs. Grateful if they can help, as I need to work and am NOT home atm. Thanks

• 
  GCU Tech Support (@gcutechsupport) reported 24 minutes ago

  Attention Lopes! Some active students aren't receiving their Office 365 license, so they can't access any of the included apps. Error message: “Error: Your school account is no longer active.” This issue is currently being looked into. Global Ticket Number: 3937295

• 
  Sambath (@sambath47) reported 25 minutes ago

  @SayNoToTrading MSFT- Massive AI capex is weighing on the stock FCF is significantly down It’s AI push in office 365 and copilot are not generating needle moving revenues Let’s see if the chips can move the stock!! But still a high quality stock to buy

• 
  AD (@AD1991234) reported 27 minutes ago

  @signulll I used to think MSFT was oversold, but I now think they have a major issue. Office 365 is not agent friendly, the OS is from a different era. Teams is a disgrace.

• 
  Carlod (@justcarlod) reported 30 minutes ago

  @peach2k2 @B1rtek1 Same. You have to go to office 365 logout and then sign in again. This is inhumane UX!

• 
  Usama Mansuri (@usama_mansuri90) reported 35 minutes ago

  @Outlook @gmail Dear Support Team, I am experiencing an issue while configuring my Gmail account on Microsoft Office 365. This account is already successfully configured and working on five devices. However, I am unable to configure it on a sixth device. During the setup process, I receive an error message. Please note that our company email domain is hosted with Google. I kindly request your assistance in resolving this issue. Please let me know if you require any additional information, including screenshots of the error message. Thank you for your support.

• 
  Simon Holman (@SimonHolman) reported 35 minutes ago

  I hate the fact that the "Microsoft Office" suite of apps is now the "Microsoft Copilot App" with the fire of 1000 suns. Even trying to work out how to download it when I login to Office365 is a complete nightmare!

• 
  djaméttę kudasai (@potatoeos) reported 40 minutes ago

  Powerpoint office 365 is THE WORST platform you could ever use for making ppt. ISTG, its taking way too long, it literally will blow up your device, VERY SLOW, and guess what? ITS EXPENSIVE. Better fix it now @powerpoint @Office365

• 
  John Crickett (@johncrickett) reported 40 minutes ago

  "GitHub's scale is unprecedented." No, it really isn't. GitHub: 150M total users. Office 365: 345M total users. Xbox: 500M monthly active users. Bing: 100M+ daily active users. The company that runs Office, Xbox and Bing can run GitHub. If reliability is slipping, that's a priorities problem, not a scale problem.

• 
  Random Poser (@rndposer) reported 45 minutes ago

  @kmcnam1 MS Office 365 is a SCAM and now this! I don’t use AI agents even though I’m a senior developer at a large banking institution. I don’t see a use case considering AI still too slow to respond.

• 
  Cockatrice (@kimtaikennedy) reported 46 minutes ago

  Just login to entra dashboard portal as office365 admin and delete all MFAs there and login back to email easy

• 
  U Shouldn't Care (@UShouldn_tCare) reported 49 minutes ago

  @kmcnam1 I had to open a saved .msg file with an email inside at work. I have both versions of Outlook installed. I got error "you need Office 365 subscribtion to open that file". What is the purpose of Outlook at this point?

• 
  Jonas (@wisplite) reported 49 minutes ago

  @korewadiego My biggest problems are that the UI is awful compared to Office 365, and it seems incapable of opening an existing docx without completely nuking the formatting.

• 
  ¿Henry? (@h31ko_) reported 52 minutes ago

  @SeftBunnY HP Victus, RTX 4050 have better performance but the RAM is slow, Office Home & Student is permanent you can pick the ASUS TUF if you want heavy tasks like compiling or rendering idk cuz of strong cpu, also the Microsoft Office 365 is just trial

• 
  DataJuggler (@DataJuggler007) reported 52 minutes ago

  @KES537 Office 365 email had these suggested replies. When the lady at my work that always emailed me about problems with the software I work on would send me a new problem, I really wanted to click: Let me know how that works out.

• 
  PrincessLeah (@ScorpionWSDBW) reported 55 minutes ago

  Let's put some "customer" information in here, so you have a better perspective. First, most of us who live in cyber security world avoid Edge like the plague. It is malware gangrene. You have designed it so that it digs in to every piece of our system, gathering our information, and we can't configure it to stay out. Security concerns. Let's add another problem, which is creating problems in daily operations: Office 365 has been designed in a way that prevents us from normal functions that we valued highly in Office Professional 2016, which was your cleanest, most professional WORKING version. Fast, efficient, and without the intrusions of 'phone' children processing. The new O365 is the least professional of all the versions you have 'improved.' I don't care about you tracking my daily work, giving me a 'viva report.' In fact, I want that deleted. There are so many bugs in O365, such as synching issues, wherein entire strings of emails disappear from the in box if I use a different device to respond to a Customer. There is a LONG list of 'improvements' you force in during updates that are actually damaging to work flow. Further, trying to force us into the NEW outlook is enraging. We keep using the "classic" to survive all your bugs and bad screen layouts, and the lack of controls your new version has imposed, and it keeps flipping back. SOOOOO many things we all hate about O365 and you do nothing to fix them. YOU have decided how we should do business. These childish relabeling and moving episodes of commands does not improve your product. Example: There was a function that allowed me to open an email, search 'all related emails' and find an older piece of the conversation. That's gone. Why? Many of the admin functions in settings are simply gone. Same with the new Windows. When I go research in various communities, MANY humans have the same complaints. Everyone hates the new versions of both products. SOME OF US are required to work offline, we do not work in your clouds. We have to have everything on the computer unit to travel without cloud access. You have made that a major problem. Do yourself a favor. If you want us to actually LIKE you, instead of hate you all day, take a survey here. Ask everyone what they miss about the old product, just start with 2016 Office Professional, and ask what they hate about O365. Ask about security problems, ask about the sentiment regarding Edge being forced on us, without the ability to uninstall it. Learn this: We are paying your salary. Learn this: We are all unhappy with the current product. Millions of us are heavy-use professionals that need the cleaner version. The current online version is even worse than that desktop app. Learn this: 2016, literally, was the last clean version you produced/coded. Once you went all SAS and cloud sales focused, you trashed a great product. Maybe have a team researching all the public comments and problems.

• 
  Mila Carditis and 99 others (@GrainSurgeon) reported 55 minutes ago

  @Cryptos_Tales @anothercohen there's like 1200-1500 employees. some of those 30 are probably on medical or parental leave. some of the data might be broken/old laptops, some people may be using office365 from their personal machine...adding up those and all the other possible reasons, 30 is not much

• 
  Herewegoagain (@Cryptlowani) reported 59 minutes ago

  @EvanLuthra What is going on with these tech companies just taking away more of our rights and charging us more to do so?????? Microsoft "updated" my Office 365 Home addition with the "New" version. Not knowing this at the time, I open up Outlook as usual and thre was the "New" version. Less functionality and unusable to me. I located the switch to go back to Classic toggle button, slid it over, and Bam, a pop-up survey appears asking me why I dont like the new version. So now I can't do anything, twice as much. I scroll down and hit the skip button, but it is grayed out. Next to it is the submit button greyed out. Now totally pissed off I start typing expletives into the survey form. Guess what you have to complete the form to skip it. I and now not just pissed off, exponentially, but also feeling like the smartest person on the freaking planet. I don't know when it happened but tech, just basic stuff, has totally gone into the toilet. How is AI supposed to run on top of this garbage?

• 
  sam (@verysimple) reported 1 hour ago

  @RealAriados @fuckyouiquit that's why I'm confused by this - are they "not working" or "not working on their computers" because in this age of Office365 apps and such, you can be pretty productive even without a traditional computer (obviously depending on the job)

• 
  Marco Aurélio (@marcrygamerbr) reported 1 hour ago

  @Marcelo_gsf_ @davepl1968 @ObnoxiousFumes2 I have invented office365 before microsoft creating a xen server with word, powerpoint, visio and excel hahahaaha, my only windows install

• 
  Dean2277 (@DakinDean) reported 1 hour ago

  @MicrosoftUK none of my MS account credentials are being recognised and I’m unable to sign in to Office365. I’ve had an account with you for 20+ years and it’s as though I never existed! Help!

• 
  GCU Tech Support (@gcutechsupport) reported 1 hour ago

  Attention Lopes! Some active students aren't receiving their Office 365 license, so they can't access any of the included apps. Error message: “Error: Your school account is no longer active.” This issue is currently being looked into. Global Ticket Number: 3937295

• 
  Axel Winter (@AxelWinterBkk) reported 1 hour ago from Khan Na Yao, Bangkok

  @rahulj51 Well i m not copying stuff and I do emails also via openclaw and with Gmail works well. But I have 4 Gmail accounts, 1 icloud and 1 office365 account. outlook mac, ios, and android are pretty decent apps. Apple mail my other choice has sometimes issues with office365 mails