Is Office 365 down?
No problems detected
If you are having issues, please submit a report below.
Office 365 is an online productivity suite that is developed by Microsoft. Office 365 contains online and offline versions of Microsoft Office, Skype and Onedrive, as well as online versions of Sharepoint, Exchange and Project.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Office 365 reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Office 365. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Office 365 users through our website.
-
Errors (41%)
-
Sign in (37%)
-
Website Down (22%)
Live Outage Map
The most recent Office 365 outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Newburgh |
Errors | |
 Lilleshall |
Errors | |
| Danvers |
Errors | |
| St. Louis |
Errors | |
 Bogotá |
Sign in | |
 Lyon |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Office 365 Issues Reports
Latest outage, problems and issue reports in social media:
-
Nick Romick
(@VanCityNikolai) reported
@_sumitdhiman @Windows Yeah. I keep them up to date, but still get constant crashes. Brand new machine. I even swapped the video card. Same issue. On top of that, I was paying for @Office365, but couldn’t open any documents because I always got a “this operating system isn’t supported” message.
-
Dan Hamilton 🇺🇸🏳️🌈
(@pdhamilton) reported
@meghendricks @Rackspace I had problems and, no Office 365 support available on weekends. So I called GoDaddy, got a live person, and walked me through getting my email set up with them. Still have to figure out how to migrate old emails over, and they will help with that. But now I have working email.
-
Spiff
(@lordspiffington) reported
@Office Twitter is my feedback portal. Can you just fix it? It really can’t be that hard. #Office365
-
SB
(@nuttyinsb) reported
@Rackspace How to fix this debacle with proper instructions. First you need to do several things. You won't be able to do anything without a valid working private domain address when trying to sign up with office 365. You will also need your DNS login information to resolve this.
-
Ginger Girl
(@gingergirl1953) reported
@cdominicy @Rackspace Having the same issue. Was on the phone for 4 hours yesterday then they hung up; called back and waited another 3 hours then they hung up again; plus another 1 1/2 hoirs..gave up. Today, sitting on hold because emails are not being forwarded and no one to help with the Office 365
-
SB
(@nuttyinsb) reported
@Rackspace When is the class action suit starting? All the poor resellers/MSPs who have spent years building a residual base and it’s evaporating overnight. The outage is so bad, it’s impacting Microsoft now, MS Office 365 team reporting 2-3 days for a call back.
-
Dr. Pain
(@darkstarTH) reported
@Office365 @Office @MicrosoftHelps I have been waiting with a service request for 10 days and your outsourced support engineers are pathetically slow and unacceptable
-
John Mauldin
(@JohnFMauldin) reported
Just an FYI for those trying to email me. Rackspace has been down for over two days. My emails, I am told, are getting hard bounced. Rackspace wants people to migrate to Office 365. “Dammit, man, I am a writer, not a techie.” What to do? Sigh.
-
Jimmy Wick
(@JimmyWick10) reported
@JoseBBphp @Rackspace It has been known that in the past few days many users have been impacted by an email service outage. With increased staffing, we have been able to help the maximum number of users by migrating #Rackspace mailboxes to Office 365. Get in touch with us #Apps4rent. #RackspaceOutage
-
Apps4Rent
(@Apps4Rent) reported
@TXActionJackson @Rackspace If you have your DNS login then it's better to move to Office365 as Exchange Onprem got more issues nowadays. If you need assistance setting up email and migrating data then do contact us.
-
Scott Rediger, CPA
(@ScottRediger) reported
Dear @Outlook - since the rest of the world does NOT double space between paragraphs, why is it your default? Please fix this. #Office365 #OutlookEmail #Microsoft365 @Office365
-
alana
(@lana__ok) reported
my dissertation is due in 10 days & office 365 has locked me out of everything??? been trying all weekend and i can’t access student emails, and can’t open word to edit the document… i can’t do anything!! error code is 0x0 would appreciate any advice !!
-
Mark Shead
(@markwshead) reported
@rltarch @Rackspace They finally posted an update, but it says that they are prioritizing getting people moved over to Office 365. I don't know if that means they have stopped trying to fix the actual problem, but it sounds like it.
-
Jonathan Edelman
(@AbaYonatan) reported
@Office365 you have me locked out of my business account for 5 1/2 days because of a problem that YOU caused. Your customer service experience is the worst I've ever encountered. How do I get some help?
-
Manoj Ahir
(@Manoj_Ahir1) reported
@GooglePlay I have shared my issue with DM. Kindly look into this matter. I want to cancel the subscription of office 365 through google play.
-
Joshua Scheid
(@scheidj) reported
@Office Why all of the sudden do I have to activate Office 365 for Mac every time I open one of the programs? And how do I fix it?
-
TechAssist®
(@TechAssist) reported
@dfwurbanrealty @Rackspace If you know your REWhosting login to change your DNS MX (mail exchange) records, you can cut over to Office 365 directly to restore mail flow quickly.
-
Kyle Lerner
(@kylelerner) reported
is* Also - it's been over 3 hours since I've provisioned Office365 and an Exchange Plan 1 user, with an assigned license, and their login it STILL not working. WE NEED SOMETHING TO WORK!
-
TechAssist®
(@TechAssist) reported
The immediate solution to the @Rackspace Exchange outage is to immediately cutover to Office 365 directly. We recommend purchasing licenses from Microsoft directly. Migration of past emails from Rackspace is not possible at this time but will restore email service. #rackspace
-
EB Silvers
(@eb_silvers2) reported
I am trying to connect my Gmail with Outlook and it’s not working. When I click troubleshoot it doesn’t do anything.@Outlook @Microsoft @Office365
-
Frank Moten
(@moten481) reported
@Rackspace No one has contacted me and your help desk is shut down. We have migrated to office 365 without assistance but need our and our client's email. You have provided no status on the data from our mailboxes, please respond or post info somewhere.
-
TechAssist®
(@TechAssist) reported
@FranklynHamilt3 @Rackspace If you have access to your domain's DNS, then you can CUTOVER to Office 365 directly. Since Rackspace remains down and it appears they will be down for some time, then "migration" (which refers to migrating past data) isn't possible. Cutover will get your emails flowing again.
-
Jeff Comsco
(@Comsco) reported
@rackspace This hosted exchange outage and lack of information beggars belief. The offer of office 365 mail access will prove difficult for many users as the process is quite complicated for most small businesses with limited experience.
-
rachel gomez
(@rachelg81178874) reported
@PJK909 @Rackspace @PJK909 It has been known that in the past few days many users have been impacted by an email service outage. With increased staffing, #Apps4Rent have been able to help the maximum number of users by Migrating Rackspace Mailboxes to Office 365. Contact us if you need any help.
-
ABhayny
(@Abhayny) reported
@Rackspace While doing setup temporary Office 365 to send and receive emails, the control panel gives a Communication error. Please refresh the page and try again.
-
dr00 |range,bound|
(@dr00shie) reported
@0xAquatic @Rackspace Rackspace Hosted Exchange environment suffered a catastrophic failure (likely ransomware imho) and has been down ~24 hours. Their last update was to advise customers to move to Office365. Basically the end of their business.
-
Rusty
(@TLRusty) reported
Fortnite servers are dying down under, Playing the new office 365 PowerPoint!
-
Cameron Smith
(@CameronOrdSmith) reported
@GergelyOrosz @Google @Office365 I then used LinkedIn and my network of contacts to get in touch with a senior sales person from a larger market in the same region (EMEA). I explained the problem and asked him to put me in touch with someone/anyone who could actually send me a quote or equivalent. "Yes, sure".
-
REEEEEEEEEEEsponder
(@sh_ftr) reported
@red_shoulders @Rackspace If you have access to your dns registrar, make a trial office 365 account, create the email addresses and passwords, forward the DNS to your new email server. If your users have outlook with caching, you should be able to export from outlook and import to the new mailboxes
-
WillieMHayes
(@AutumnKwanzaa) reported
@DougJBaldwin @hashtagdaveking You need to buy office 365 and point your website DNS toward their server, that's step one. Do you know who hosts your website?