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Office 365 is an online productivity suite that is developed by Microsoft. Office 365 contains online and offline versions of Microsoft Office, Skype and Onedrive, as well as online versions of Sharepoint, Exchange and Project.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Office 365 reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Office 365. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Office 365 users through our website.
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Sign in (45%)
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Errors (28%)
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Website Down (27%)
Live Outage Map
The most recent Office 365 outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Perth |
Sign in | |
 Hiawatha |
Sign in | |
| Brisbane |
Errors | |
 Derry |
Website Down | |
| Tower Hamlets |
Sign in | |
| Sydney |
Errors |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Office 365 Issues Reports
Latest outage, problems and issue reports in social media:
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Jonathan Edelman
(@AbaYonatan) reported
@Office365 you have me locked out of my business account for 5 1/2 days because of a problem that YOU caused. Your customer service experience is the worst I've ever encountered. How do I get some help?
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EB Silvers
(@eb_silvers2) reported
I am trying to connect my Gmail with Outlook and it’s not working. When I click troubleshoot it doesn’t do anything.@Outlook @Microsoft @Office365
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SB
(@nuttyinsb) reported
@Rackspace How to fix this debacle with proper instructions. First you need to do several things. You won't be able to do anything without a valid working private domain address when trying to sign up with office 365. You will also need your DNS login information to resolve this.
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dr00 |range,bound|
(@dr00shie) reported
@0xAquatic @Rackspace Rackspace Hosted Exchange environment suffered a catastrophic failure (likely ransomware imho) and has been down ~24 hours. Their last update was to advise customers to move to Office365. Basically the end of their business.
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Mark Shead
(@markwshead) reported
@rltarch @Rackspace They finally posted an update, but it says that they are prioritizing getting people moved over to Office 365. I don't know if that means they have stopped trying to fix the actual problem, but it sounds like it.
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TechAssist®
(@TechAssist) reported
@FranklynHamilt3 @Rackspace If you have access to your domain's DNS, then you can CUTOVER to Office 365 directly. Since Rackspace remains down and it appears they will be down for some time, then "migration" (which refers to migrating past data) isn't possible. Cutover will get your emails flowing again.
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TechAssist®
(@TechAssist) reported
@dfwurbanrealty @Rackspace If you know your REWhosting login to change your DNS MX (mail exchange) records, you can cut over to Office 365 directly to restore mail flow quickly.
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Stephanie Atkinson #IoT #mobile #edge #autoXreport
(@stephatkins) reported
@weebeast @m_yoink @Rackspace Their email is really just a "resell" of Microsoft Office 365 services and I use it for my other businesses, a nonprofit, and have never had an issue.
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Frank Moten
(@moten481) reported
@Rackspace No one has contacted me and your help desk is shut down. We have migrated to office 365 without assistance but need our and our client's email. You have provided no status on the data from our mailboxes, please respond or post info somewhere.
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Kyle Lerner
(@kylelerner) reported
is* Also - it's been over 3 hours since I've provisioned Office365 and an Exchange Plan 1 user, with an assigned license, and their login it STILL not working. WE NEED SOMETHING TO WORK!
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Ozz
(@avoblackfyre) reported
@SillyZausage @SeanR35916145 @Capitol_Forum Plus windows they have actually not been fined about windows for years now. The only issue they have been fined for is there office 365 sweet in adding teams to the suite and bundling which can be considered anti competitive. Other then that windows has been very open
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THE ANTI CLOUD
(@THEANTICLOUD0) reported
The country of France has outlawed the use of Microsoft office 365 and Google workspace for schools and the government sector citing it violates french national security. The violation would be in regards to sensitive info that would be stored overseas on a server in another
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Ginger Girl
(@gingergirl1953) reported
@cdominicy @Rackspace Having the same issue. Was on the phone for 4 hours yesterday then they hung up; called back and waited another 3 hours then they hung up again; plus another 1 1/2 hoirs..gave up. Today, sitting on hold because emails are not being forwarded and no one to help with the Office 365
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ABhayny
(@Abhayny) reported
@Rackspace While doing setup temporary Office 365 to send and receive emails, the control panel gives a Communication error. Please refresh the page and try again.
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Rusty
(@TLRusty) reported
Fortnite servers are dying down under, Playing the new office 365 PowerPoint!
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Syed Sadiq Ali ⚡️
(@alisyedsadiq1) reported
@BenThePCGuy @Microsoft a lot, the best was XP. I used it for 10 years probably. windows 7 - 5 years, windows 10 and 11 are also awesome. ask me worst i would say - all office 365 apps, mostly internet connected ones, they are slow as hell. they need a network engineer badly (a true one).
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rachel gomez
(@rachelg81178874) reported
@PJK909 @Rackspace @PJK909 It has been known that in the past few days many users have been impacted by an email service outage. With increased staffing, #Apps4Rent have been able to help the maximum number of users by Migrating Rackspace Mailboxes to Office 365. Contact us if you need any help.
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alana
(@lana__ok) reported
my dissertation is due in 10 days & office 365 has locked me out of everything??? been trying all weekend and i can’t access student emails, and can’t open word to edit the document… i can’t do anything!! error code is 0x0 would appreciate any advice !!
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SB
(@nuttyinsb) reported
@Rackspace When is the class action suit starting? All the poor resellers/MSPs who have spent years building a residual base and it’s evaporating overnight. The outage is so bad, it’s impacting Microsoft now, MS Office 365 team reporting 2-3 days for a call back.
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Cameron Smith
(@CameronOrdSmith) reported
@GergelyOrosz @Google @Office365 I then used LinkedIn and my network of contacts to get in touch with a senior sales person from a larger market in the same region (EMEA). I explained the problem and asked him to put me in touch with someone/anyone who could actually send me a quote or equivalent. "Yes, sure".
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John Mauldin
(@JohnFMauldin) reported
Just an FYI for those trying to email me. Rackspace has been down for over two days. My emails, I am told, are getting hard bounced. Rackspace wants people to migrate to Office 365. “Dammit, man, I am a writer, not a techie.” What to do? Sigh.
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Jimmy Wick
(@JimmyWick10) reported
@JoseBBphp @Rackspace It has been known that in the past few days many users have been impacted by an email service outage. With increased staffing, we have been able to help the maximum number of users by migrating #Rackspace mailboxes to Office 365. Get in touch with us #Apps4rent. #RackspaceOutage
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TechAssist®
(@TechAssist) reported
The immediate solution to the @Rackspace Exchange outage is to immediately cutover to Office 365 directly. We recommend purchasing licenses from Microsoft directly. Migration of past emails from Rackspace is not possible at this time but will restore email service. #rackspace
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Spiff
(@lordspiffington) reported
@Office Twitter is my feedback portal. Can you just fix it? It really can’t be that hard. #Office365
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Jeff Comsco
(@Comsco) reported
@rackspace This hosted exchange outage and lack of information beggars belief. The offer of office 365 mail access will prove difficult for many users as the process is quite complicated for most small businesses with limited experience.
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WillieMHayes
(@AutumnKwanzaa) reported
@DougJBaldwin @hashtagdaveking You need to buy office 365 and point your website DNS toward their server, that's step one. Do you know who hosts your website?
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Manoj Ahir
(@Manoj_Ahir1) reported
@GooglePlay I have shared my issue with DM. Kindly look into this matter. I want to cancel the subscription of office 365 through google play.
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mark
(@mlnga) reported
@Microsoft Your Office365 and One Drive aren't working. Fix it please.
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Apps4Rent
(@Apps4Rent) reported
@TXActionJackson @Rackspace If you have your DNS login then it's better to move to Office365 as Exchange Onprem got more issues nowadays. If you need assistance setting up email and migrating data then do contact us.
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Dan Hamilton 🇺🇸🏳️🌈
(@pdhamilton) reported
@meghendricks @Rackspace I had problems and, no Office 365 support available on weekends. So I called GoDaddy, got a live person, and walked me through getting my email set up with them. Still have to figure out how to migrate old emails over, and they will help with that. But now I have working email.