Office 365 status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Office 365 reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Office 365 users through our website.

• Sign in (64%)
• Errors (18%)
• Website Down (18%)

Live Outage Map

The most recent Office 365 outage reports came from the following cities:

City	Problem Type	Report Time
Toronto	Sign in	6 days ago
Villanueva de Castellón	Sign in	8 days ago
Champigny-sur-Marne	Errors	9 days ago
Saint-Gildas-des-Bois	Errors	9 days ago
Bayamón	Sign in	11 days ago
Liège	Sign in	14 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Office 365 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Balaji Swaminathan (@BalajiSwaminat) reported 9 minutes ago

  @Microsoft Have changed the ms pwd, now authenticator, I am not able to login, office 365 not able to login as its asking for authenticator verification code. No mail id to write for support in India. Called the customer care, disconnected after 2 minutes. Don't understand

• 
  chris (@xH4ngEm) reported 9 minutes ago

  There's a question I get asked constantly by investors building individual accounts: how much of a single name is too much? Been sitting with this in the context of the Revere Gro and Rair exposure framework circulating around $MSFT positions. The model tries to map concentration risk across growth-rate sensitivity and rate-cycle sensitivity - not a bad starting structure. But I think it locates the problem slightly wrong. For a long-horizon value investor, risk management is not primarily about volatility. It's about permanent capital impairment. Those are genuinely different things, and conflating them leads to genuinely different mistakes. MSFT at current prices trades around 32-33x forward earnings. P/B north of 13. EV/EBITDA in the high 20s depending on the quarter. Not cheap multiples by historical standards - even for a business generating the FCF that Microsoft does. And the FCF is real: Azure margin expansion, Office 365 recurring, Activision slowly integrating. The capital allocation story holds up - disciplined buybacks, a growing dividend, R&D spend that's actually productive rather than defensive. ROIC consistently above cost of capital. The moat is not in question. But here's the thing about exposure management in individual accounts specifically: when you hold a concentrated position in a company priced for near-perfection, your margin of safety becomes structural rather than mathematical. You can't just point at the balance sheet and call it hedged. The Rair framing - rate-adjusted intrinsic return - is useful because it forces the right question: if the 10-year rises another 100bps from here, does this company's intrinsic value hold? For MSFT, probably yes. The business doesn't need cheap debt to function. It generates cash in almost any macro environment. The moat doesn't erode with rates. But position sizing is where individual investors chronically underperform. Institutions manage downside scenarios as a daily operational function. Individual investors size based on conviction - and conviction is not risk management. Conviction is the justification for taking risk. Risk management is the system of rules that governs how much risk you actually accept. Practical framework, after holding through multiple cycles: - If you can articulate the bear case (multiple compression, Azure growth deceleration, AI capex overhang not yet reflected in FCF) and still sleep at night at 10-12% allocation, that's probably the rational ceiling for a concentrated individual book. - If a 20% drawdown in this one name would materially alter your financial situation, you've crossed from investing into speculating on management quality and multiple expansion. The Revere Gro side of the concept is really just another way of saying: don't let a great company become a great risk by virtue of how much of your book it occupies. The business quality and the position size are separate questions that individual investors routinely collapse into one. Balance sheet analysis matters. FCF trajectory matters. They're inputs into a position-sizing decision - not substitutes for one. That distinction is the actual heart of risk management in individual accounts, and most frameworks bury it. Long MSFT. Have been for years. Never let it exceed 12% of the book regardless of how strongly I believe in the thesis. That ceiling is a feature.

• 
  mRr3b00t (@UK_Daniel_Card) reported 9 minutes ago

  @arinwaichulis Out of office replies reveal the address. When you say bounced emails reveal the source email; what do you mean by this? As in the mail server rejects it? Eg office 365 exchange online?

• 
  Glenn 🇺🇲⚓️ (@gcanderson57) reported 11 minutes ago

  It's been a stereotypical Monday. Was awake most of the night. Good news is I didn't have to get up at a certain time for anything. Woke enough to coherent at 1100 am. Text messages from a IT customer about hacked email. Determined that last week he got an email saying to check out this file. It was a PDF stored somewhere else. It grabbed his email password. 😒🫤 Logged in & changed his password. Waited for him to get into office so I could clean his PC remotely. Then reset email password again and give him new one. Meanwhile my van which I bought for $4000 "as is" in February 2001 has decided it's time for the ABS module to fail! 😐 It's a 2009 VW Routan (aka rebadged Chrysler Minivan). I've accepted the fact that I got 5 years and I probably need to just replace it. 😕 Cost of repairs probably around $2500-$3000. And then Finally just saw MS is having issues with Exchange email and parts of the Office 365 product suite. Hopefully everyone else is having a good day.

• 
  Bad **** (@TeaseTech) reported 13 minutes ago

  @nicochristie HTML attachments are one of the most abused vectors for phishing, fake login pages, and credential-harvesting scripts. Because of this: Microsoft 365 / Exchange Online Policies: Most IT administrators enable Defender for Office 365 filters

• 
  StartupHakk (@StartupHakk) reported 14 minutes ago

  Microsoft's Empire Continues to Crumble Microsoft has 450 million Office 365 users. Their flagship AI product, Copilot, has converted just 3.3% of them into paying customers. The stock is down 12 to 15 percent year-to-date, and their CFO recently circulated an internal memo calling for a “tighter” organization moving at an “increased pace.” That is corporate code for one thing: more people may be about to lose their jobs. The question I keep coming back to is this: what happens when the company that built the modern office, the one that owns your email, spreadsheets, calendar, documents, and most of your work life, starts losing its grip on the one product it bet everything on? And what does it mean when Anthropic walks directly into Microsoft’s living room, right inside Word, Excel, and Outlook, and starts doing the job better than Microsoft itself? Is the world’s most powerful tech titan actually running on fumes? What if the $13 billion bet that was supposed to secure Microsoft’s future is becoming the weight that drags it down? Why are internal memos suddenly demanding a faster, tighter organization while their flagship software struggles under the weight of its own updates? OpenAI is projecting staggering losses, Microsoft’s stock just took a major hit, and the “exclusive” moat they thought they had is starting to disappear. So the real question is: is Microsoft still an innovator, or has it become a market-paralyzing giant that has lost its way? Today, we’re looking past the marketing and into the data to see why the pillars are starting to crack.

• 
  Chase Ibanez 💢 #FreePalestine 🇵🇸 (@omegacatzed) reported 16 minutes ago

  @reset_by_peer I'm sure if you removed revenue from pre-existing products where companies crammed in AI with demand for it and against the user base's general will, just so said companies could claim that revenue was from AI now (products like MS Office 365), actual revenue from explicitly AI products being used by consumers who explicitly want it, would be a rounding error on a rounding error.

• 
  Glenn Scott (@glennsc) reported 16 minutes ago

  In order to penetrate an Office 365 organization, you have to get through the Entra ID administrator. Non-trivial. Right now the Claude connector is asking for Read-Only permissions on a very restricted surface of the tenant. That’s the foot in the door: maybe that gets you through the admins, but it’s not game changing for customers. Sure, you can ask about your meetings or who sends you lots of email but you can’t DO anything, You need write. You need delete. If Claude asked for read-write, or any larger scope beyond the user, then you’d hear a big record scratch. They will be instantly shut down by the admins and CISOs. But CoPilot = Microsoft. That means: they have everything, the enterprise admin already trusts them, which means more permissions and thus better features. Right now Entra ID is a moat and this Claude connector is no threat, Perhaps this will get Microsoft off its ***. Or maybe they just acquire Anthropic.

• 
  Nick (@maietta) reported 16 minutes ago

  Holy **** GoDaddy is among the worst companies on the planet. Been trying desperately to get them to fix the issue with a domain name previously owned by another company who in the past, used Office 365. Now that my client owns the domain, we can't seem to get them to remove the domain. Microsoft support has been non-existent as well. They assigned a dude to the case, but then he dropped the ball and won't reply to me.

• 
  Catbirb Clyne (@CCatbirb) reported 18 minutes ago

  @ASpottyKat Im glad Im not the only one seeing these problems. We used Office 365 but Im not sure why my issued phone doesnt have it too.

• 
  Spicy Ice (@SpicyIce7) reported 19 minutes ago

  @EvaAnanova Bro i remember I got put on a migration from a file server to office 365 and share point and this was a key reason I left IT. My manager refused to listen to anyone and forced us to go ahead with this just before Christmas. It didn't work 90% of the machines had 4gb ram

• 
  Microsoft Threat Intelligence (@MsftSecIntel) reported 21 minutes ago

  Microsoft Threat Intelligence has identified a cluster of compromised websites displaying ClickFix lures and using EtherHiding, a technique associated with the ClearFake campaign. An injected Base64-encoded JavaScript contacts a BNB Smart Chain RPC gateway to query a smart contract previously reported in connection with ClearFake to fetch next-stage instructions. Content stored in a smart contract is resistant to conventional takedown or sinkholing because only the owner of the cryptocurrency wallet that deployed it can make changes. Users are presented with a fake CAPTCHA that instructs them to open the Windows Run dialog, paste clipboard content, and press Enter to execute an attacker-supplied command under the guise of verification. We’re seeing multiple forms of command obfuscation and living-off-the-land abuse, including conhost, cmd, PowerShell, pcalua, mshta, rundll32, msiexec, curl, WMI, WebDAV, and scheduled tasks. Carets split keywords, environment variables hide interpreters, and Windows run headlessly or minimized. TerminalFix lures apply the same technique but direct users to Windows Terminal or PowerShell instead of the Run dialog. This campaign demonstrates that ClickFix and TerminalFix are a high-volume initial access technique. Microsoft reports campaigns targeting thousands of enterprise and consumer devices globally every day, while some malvertising chains can funnel visitors to scam pages. Numerous actors use the technique to deliver Lumma Stealer and other infostealers, RATs such as Xworm and AsyncRAT, loaders including MintsLoader, and remote management tools. A single successful execution can expose credentials, establish persistence, enable lateral movement, and create a path to human-operated ransomware and potential domain compromise. Microsoft recommends that organizations enable Microsoft Defender network, web, and cloud-delivered protection; restrict Run and command-line tools where not required; enable PowerShell script-block logging; and implement application control. Users should never paste commands from CAPTCHAs, browser errors, emails, ads, or unsolicited support pages into Run, Terminal, PowerShell, or Command prompt. Microsoft Defender XDR provides layered protection across the ClickFix attack chain. Defender SmartScreen and Defender for Office 365 help block malicious sites, links, attachments, and fake CAPTCHA lures, while Defender for Endpoint detects suspicious command execution and outbound connections through alerts like “Suspicious command in RunMRU registry”, “Possible ClickFix activity”, “Possible initial access from an emerging threat”. Microsoft Defender Antivirus blocks malicious command execution using detections such as Trojan:Win32/ClickFix.* and Trojan:Win32/TermFix.*. Treat these alerts as evidence of a potential initial access incident: isolate affected devices, investigate credential exposure and persistence, and hunt for related activity.

• 
  Shane (@Shane_L) reported 22 minutes ago

  @adahstwt Just deployed a small app for one of my company’s franchisees to use. Deployed on Azure because we use Office 365 and I could rely on existing MS accounts for auth. Never again… terrible experience. Azure is so disjointed…

• 
  Ed Andersen (@edandersen) reported 25 minutes ago

  @matvelloso Yes their attach rate to office 365 is not great but the entire company is behind it. It’s not being wound down

• 
  Darren Shepherd (@ibuildthecloud) reported 27 minutes ago

  @CryptoJ97019913 1. Upselling microsoft products: Office365, OneDrive, Copilot, Xbox Live. "Start Experiences App" 2. Recommendation: Start menu items, app search results. 3. Driving traffic to bing: - Desktop "learn more about image", - same with lock and login screen. - Applications with "search the web" feature are directly tied to Bing. - Weather widget is there to drive you to bing news feed - Search in task bar has that little icon to drive you to bing. It's not a conspiracy that the window home user is monetized through ads. Microsoft makes $20+ billion on ad revenue and it's assumed that roughly 75% of that is coming from windows users. It is very important to drive users from windows to bing.

• 
  Diiv (@Diivanand) reported 28 minutes ago

  @pitdesi Yeah I was there was there for 2 years at the Mountain View campus one of them being the year he took over as CEO (2014) before moving to Apple in Cupertino. At the time many folks in the company didn’t like how he was deprioritizing a lot of Windows stuff like Windows phone and prioritizing Azure/Cloud and Office 365 running well on mobile (iOS, Android) and web. He was the head of Azure before becoming CEO so not too surprising imo. Also the switch to use Linux for networking layer OS software stack in Azure data centers over Windows Server and wearing the infamous “Microsoft Heart Linux” T-Shirt. All of which were clearly the right moves now but at the time in various lunch room discussions there was a lot of dissent and people thinking he would fail. But now all those dissenters seem to pretend he played no role in Microsoft’s comeback which is amusing. But since I saw it happening first hand and in real time I knew otherwise. I was a skeptic too because I had been raised culturally with the same biases and prejudice that Asians (using Asian in the broad U.S. Census definition) can’t make successful innovative decisions and thus can’t be good CEOs, sadly my own parents use to think that which shows the colonial mindset (even Malaysia was a former British colony) but clearly now we know that’s not 100% true with various success stories. It depends on the individual as it always has. I’m sure there are plenty of bad Indian ethnicity CEOs as there are from any ethnic group in the world, But Nadella is probably one of the overall best CEOs in the world of any race or ethnicity.

• 
  Nick (@maietta) reported 29 minutes ago

  @paul_e_jones No, I have zero business with GoDaddy. But I have to deal with them for an issue that they caused through Microsoft office 365's design. The problem is that a domain name that belongs to my client used to belong to a company that used to have a Microsoft office 365 account provided through the vendor. GoDaddy. GoDaddy sells office 365 accounts. What happens is a domain name previously used with Microsoft office 365 but then the account expires and is never renewed because the company that held the domain name went out of business and sold in bankruptcy. Two company transitions later and we acquire the domain. So we go to set up Microsoft office 365 only to be hit with a message that we cannot provision the domain on their platform because of a previous tenant that just doesn't exist anymore in the real world. That business vanished a long time ago.

• 
  Weems (@weems) reported 32 minutes ago

  @kmcnam1 "ERROR: Office 365 cannot confirm your identity please contact administrator for more information. "

• 
  userlolxxl (@userlolxxl) reported 33 minutes ago

  @medsci_yb3r @MicrosoftLearn @Microsoft Tenant😬overcomming 'problems' to sign-out edu-Office 365, a new private Office licence is running, other licence associated with edu-office(.)com says 'Connection failure'. .. but, I can use edu-licence Office 365 again, after a year of non-functional licence. Chaos? Reality.

• 
  Fav ⚕️ (@favcardio) reported 36 minutes ago

  @rxbiu @mrajiabdulwasiu Yes there is, at some point it was down. Then later they migrated to Office365, since then it’s functioning normally. Got mine 2022

• 
  Dean2277 (@DakinDean) reported 43 minutes ago

  @MicrosoftUK none of my MS account credentials are being recognised and I’m unable to sign in to Office365. I’ve had an account with you for 20+ years and it’s as though I never existed! Help!

• 
  Adrien Barr (@AdrienBarr73223) reported 44 minutes ago

  Microsoft Azure is not responding to trouble ticket @AzureSupport 2604020010004795. It was opened 4/2/2026 and there hasn't been a technician assigned yet. Users cannot logon to Azure /Entra accounts including Office 365 business premium

• 
  Sciumo (@SciumoInc) reported 51 minutes ago

  @DeepValue47 On Azure. 👎🏻 If they force their Office dominance they’ll likely force @PalantirTech into the office document space. Office 365 web word support is terrible and everyone knows it. If Palantir integrates Team equivalent capability, the war will be on.

• 
  ph33x (@ph33x_) reported 51 minutes ago

  @ChadBurgessAU @FranMooMoo They are using Government-spec Office 365, it will have audit logs. Every thing action down to a message on Teams or viewing a folder in OneDrive us logged. The user, the location, the action, metadata.

• 
  Jonas (@wisplite) reported 55 minutes ago

  @korewadiego My biggest problems are that the UI is awful compared to Office 365, and it seems incapable of opening an existing docx without completely nuking the formatting.

• 
  Savior Of Man 🧠🧬⚡️ (@OttoVonStark) reported 1 hour ago

  @Mettshish @onestromelufan @NetflixAnime It’s the stupid Indians that work there that caused this whole mess, they have been doing this for a very long time and have been getting away with it for a long long time. Until now this plague has started to reveal itself into the public eye. Office 365 not working in space was just the tip of the iceberg people

• 
  Mike Nicoletti (@mikenicoletti) reported 1 hour ago

  The bear case on Office 365 boils down to one thing: does Microsoft participate in the agent-facing side of data work? Right now most people talk to agents through a terminal or some stitched-together texting setup. If Microsoft makes Teams the place you talk to your agents and share work with them, they own the interface. That interface is the moat.

• 
  Glich (@Glich) reported 1 hour ago

  @yonann partly true. I work corp IT. A good part of my users whould be fine with a snapdragon chromebook. But they get tier Ryzen 9 or I7 . All their work in in office365 and chrome. and this year our standard low spec model we issue increased in price 50%.

• 
  父親的母親們 (@Xenidae) reported 1 hour ago

  @OneNote In the OneNote app for Office 365 under Windows 10, somebody broke the 'copy link to paragraph' functionality. Intead of pasting a hsort clean link, it pastes the *entire URL'. This is broken, it works in the Windows 10 app btw. (But my notebook does nto work in the Windows 10 app. And the error happens in 'smaller' and 'neater' notebooks as well in the 365 aoo for Win10.)

• 
  Kyle Lerner (@kylelerner) reported 1 hour ago

  I cannot believe that a Company as big as @MSFT365Status @Microsoft @Office365 has had an Exchange outage since 9:11AM PST (at least) - resulting in a continued, now 5 hour, outage. So many tenants are unable to send or receive emails, and how there isn't world-class redundant infrastructure in-place for their Exchange server is beyond me.