Office 365 status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Office 365 reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Office 365 users through our website.

• Sign in (63%)
• Errors (20%)
• Website Down (18%)

Live Outage Map

The most recent Office 365 outage reports came from the following cities:

City	Problem Type	Report Time
Guayaquil	Sign in	3 days ago
Paris	Sign in	6 days ago
Villefranche-sur-Saône	Sign in	7 days ago
Chauray	Sign in	7 days ago
Bogotá	Sign in	20 days ago
Paris	Sign in	27 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Office 365 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  PrincessLeah (@ScorpionWSDBW) reported 7 minutes ago

  Let's put some "customer" information in here, so you have a better perspective. First, most of us who live in cyber security world avoid Edge like the plague. It is malware gangrene. You have designed it so that it digs in to every piece of our system, gathering our information, and we can't configure it to stay out. Security concerns. Let's add another problem, which is creating problems in daily operations: Office 365 has been designed in a way that prevents us from normal functions that we valued highly in Office Professional 2016, which was your cleanest, most professional WORKING version. Fast, efficient, and without the intrusions of 'phone' children processing. The new O365 is the least professional of all the versions you have 'improved.' I don't care about you tracking my daily work, giving me a 'viva report.' In fact, I want that deleted. There are so many bugs in O365, such as synching issues, wherein entire strings of emails disappear from the in box if I use a different device to respond to a Customer. There is a LONG list of 'improvements' you force in during updates that are actually damaging to work flow. Further, trying to force us into the NEW outlook is enraging. We keep using the "classic" to survive all your bugs and bad screen layouts, and the lack of controls your new version has imposed, and it keeps flipping back. SOOOOO many things we all hate about O365 and you do nothing to fix them. YOU have decided how we should do business. These childish relabeling and moving episodes of commands does not improve your product. Example: There was a function that allowed me to open an email, search 'all related emails' and find an older piece of the conversation. That's gone. Why? Many of the admin functions in settings are simply gone. Same with the new Windows. When I go research in various communities, MANY humans have the same complaints. Everyone hates the new versions of both products. SOME OF US are required to work offline, we do not work in your clouds. We have to have everything on the computer unit to travel without cloud access. You have made that a major problem. Do yourself a favor. If you want us to actually LIKE you, instead of hate you all day, take a survey here. Ask everyone what they miss about the old product, just start with 2016 Office Professional, and ask what they hate about O365. Ask about security problems, ask about the sentiment regarding Edge being forced on us, without the ability to uninstall it. Learn this: We are paying your salary. Learn this: We are all unhappy with the current product. Millions of us are heavy-use professionals that need the cleaner version. The current online version is even worse than that desktop app. Learn this: 2016, literally, was the last clean version you produced/coded. Once you went all SAS and cloud sales focused, you trashed a great product. Maybe have a team researching all the public comments and problems.

• 
  Jon Rolfe🇺🇸 🇬🇧🏴󠁧󠁢󠁷󠁬󠁳󠁿🇨🇦🇲🇽🇫🇷 (@JonRolfe8) reported 7 minutes ago

  @therahul4402 What's happening with Linux Mint? Windows 11 happened. I did not have serious issues with Windows 10. Log into your MS account..harder and harder local options. All your personal and IP and Work Product files have to be on Onedrive. Copilot. Sales push for Office 365, when anyone with a brain has been using OS for decades. Edge harassment. Poison Updates . Slinking to subscriptions. Eternal cash flow. GFYS with a road flare.

• 
  jun (@xiaosuha) reported 9 minutes ago

  i get the momentum for locked in but my office 365 is shutting down bro

• 
  Md Najeeb Ahmed (@najeeb775) reported 10 minutes ago

  @MicrosoftHelps it's been 8 days since my office 365 outlook email is blocked by Microsoft apparently because of a technical issue which I have no clue about. Ticket already raised and after multiple follow up with the agent there is no response or progress. Ticket 260430003000.

• 
  Aaron Matthew Kaiser (@aaronkaiser) reported 14 minutes ago

  I am really disappointed in @Apple Business. They finally launch a cloud platform for business mail, but you can’t set up a user mailbox if it was previously used in iCloud+ custom email domains?? I’m being told that it’s not just a 30 day wait, I will never be able to set those mailboxes up. And there’s no user aliases, no multi-domain email support. No multi-tenant offerings (not that I expect that yet). I get that it’s still in its infancy, but come on. These are basic features and they worked with the personal side. I found a way to create user groups with emails that seemed like a workaround to still get mail that’s addressed to these inboxes, but then I found out that they can only be emailed to internally from the same domain. Apple policies are blocking external senders. I spoke to four different support reps over 3+ hours yesterday and they don’t even understand this issue or how to fix it. They keep asking about where the domain is registered when it is clearly an issue deep within Apple systems at a very high level that needs to be changed. I didn’t like the Office 365 integration with the Apple ecosystem, which is why I was so excited for this. But not having access to my mailboxes and not even being able to implement a workaround IS A MAJOR ISSUE. What’s going on @tim_cook? How could this have shipped like this?

• 
  Jeff Lundberg (@KoaukaLoop) reported 21 minutes ago

  @Microsoft - You make it IMPOSSIBLE to login and cancel an Office 365 business subscription to Visio. I have been hung up on no fewer than three times by your AI assistant midway through my support call. I cannot log in because, while my business Office365 account exists in my Authenticator app, no code or request to approve ever appears. Endless loop of no help. Calling support and being forced to have a converation with the AI assistant is futile. It just hangs up for no reason before the issue is addressed. No ticket number, nothing. I have directed American Express to block future charges for the subscription. I will contact my state attorney general's office if this is not resolved.

• 
  chris (@xH4ngEm) reported 23 minutes ago

  There's a question I get asked constantly by investors building individual accounts: how much of a single name is too much? Been sitting with this in the context of the Revere Gro and Rair exposure framework circulating around $MSFT positions. The model tries to map concentration risk across growth-rate sensitivity and rate-cycle sensitivity - not a bad starting structure. But I think it locates the problem slightly wrong. For a long-horizon value investor, risk management is not primarily about volatility. It's about permanent capital impairment. Those are genuinely different things, and conflating them leads to genuinely different mistakes. MSFT at current prices trades around 32-33x forward earnings. P/B north of 13. EV/EBITDA in the high 20s depending on the quarter. Not cheap multiples by historical standards - even for a business generating the FCF that Microsoft does. And the FCF is real: Azure margin expansion, Office 365 recurring, Activision slowly integrating. The capital allocation story holds up - disciplined buybacks, a growing dividend, R&D spend that's actually productive rather than defensive. ROIC consistently above cost of capital. The moat is not in question. But here's the thing about exposure management in individual accounts specifically: when you hold a concentrated position in a company priced for near-perfection, your margin of safety becomes structural rather than mathematical. You can't just point at the balance sheet and call it hedged. The Rair framing - rate-adjusted intrinsic return - is useful because it forces the right question: if the 10-year rises another 100bps from here, does this company's intrinsic value hold? For MSFT, probably yes. The business doesn't need cheap debt to function. It generates cash in almost any macro environment. The moat doesn't erode with rates. But position sizing is where individual investors chronically underperform. Institutions manage downside scenarios as a daily operational function. Individual investors size based on conviction - and conviction is not risk management. Conviction is the justification for taking risk. Risk management is the system of rules that governs how much risk you actually accept. Practical framework, after holding through multiple cycles: - If you can articulate the bear case (multiple compression, Azure growth deceleration, AI capex overhang not yet reflected in FCF) and still sleep at night at 10-12% allocation, that's probably the rational ceiling for a concentrated individual book. - If a 20% drawdown in this one name would materially alter your financial situation, you've crossed from investing into speculating on management quality and multiple expansion. The Revere Gro side of the concept is really just another way of saying: don't let a great company become a great risk by virtue of how much of your book it occupies. The business quality and the position size are separate questions that individual investors routinely collapse into one. Balance sheet analysis matters. FCF trajectory matters. They're inputs into a position-sizing decision - not substitutes for one. That distinction is the actual heart of risk management in individual accounts, and most frameworks bury it. Long MSFT. Have been for years. Never let it exceed 12% of the book regardless of how strongly I believe in the thesis. That ceiling is a feature.

• 
  Darren Shepherd (@ibuildthecloud) reported 24 minutes ago

  @CryptoJ97019913 1. Upselling microsoft products: Office365, OneDrive, Copilot, Xbox Live. "Start Experiences App" 2. Recommendation: Start menu items, app search results. 3. Driving traffic to bing: - Desktop "learn more about image", - same with lock and login screen. - Applications with "search the web" feature are directly tied to Bing. - Weather widget is there to drive you to bing news feed - Search in task bar has that little icon to drive you to bing. It's not a conspiracy that the window home user is monetized through ads. Microsoft makes $20+ billion on ad revenue and it's assumed that roughly 75% of that is coming from windows users. It is very important to drive users from windows to bing.

• 
  🇵🇭Homoludens Pro Deluxe🏳️‍🌈🌏 (@a_space_alien) reported 25 minutes ago

  Yep this is what I’ve always known. Problem is that Microsoft keeps treating XBox as if it were Windows, Azure, Office 365 and all its other business & productivity products & services, where there’s no respect for games as entertainment, experience and as an art form. #HearYou

• 
  John Crickett (@johncrickett) reported 30 minutes ago

  "GitHub's scale is unprecedented." No, it really isn't. GitHub: 150M total users. Office 365: 345M total users. Xbox: 500M monthly active users. Bing: 100M+ daily active users. The company that runs Office, Xbox and Bing can run GitHub. If reliability is slipping, that's a priorities problem, not a scale problem.

• 
  Jonathan Cantliff (@cantliff9) reported 31 minutes ago

  @madebygoogle @MicrosoftHelps @gmail Gmail app not working with Office 365 emails (again) Doesn't seem to want to load modern authentication Could someone look into this please Widespread complaints online and on app store reviews. Folks, this needs some attention!

• 
  🌊💙 Viking Resistance 💙🌊 (@BlueCrewViking) reported 31 minutes ago

  @satyanadella @grok, @MicrosoftHelps, help me out here, please. Is what I am asking for actually available in Word + Copilot; i.e. the ability to cooperatively and natively edit a change tracked word document without awkward and complicated copy and paste from a chat window? I have business license for Office 365 used in conjunction with ChatGPT Pro but the last time I had access to CoPilot it was just a non-integrated chat. For example, when I asked it for help with an OutLook problem inside Outlook CoPilot it asked me what email client I was using.... However, for a while I'm not even getting a Copilot option inside Word and other Office apps.

• 
  Savior Of Man 🧠🧬⚡️ (@OttoVonStark) reported 33 minutes ago

  @Mettshish @onestromelufan @NetflixAnime It’s the stupid Indians that work there that caused this whole mess, they have been doing this for a very long time and have been getting away with it for a long long time. Until now this plague has started to reveal itself into the public eye. Office 365 not working in space was just the tip of the iceberg people

• 
  Brian Murray (@intheblueyonder) reported 33 minutes ago

  @_stormed @xPraveen07 I used to agree, but at this point, IT is just factory farming. Nobody knows what they’re doing, so if they can just use remote office 365 and basic tools, that’s what IT departments hire. I had one guy quit because “they use Linux on a server”. Ok buddy, don’t let the door hit you on the way out.

• 
  mRr3b00t (@UK_Daniel_Card) reported 34 minutes ago

  @arinwaichulis Out of office replies reveal the address. When you say bounced emails reveal the source email; what do you mean by this? As in the mail server rejects it? Eg office 365 exchange online?

• 
  Coco Freak (@Coco_the_freak) reported 35 minutes ago

  So aparrently, the „Smart“ App Control from #Microsoft in the #Windows „Security“-Settings blocks you from installing #office365 … and you have to PERMANENTLY shut off that „Security Feature“ to fix this issue … fml why did i go into IT-Support 🙈😭

• 
  Spicy Ice (@SpicyIce7) reported 42 minutes ago

  @EvaAnanova Bro i remember I got put on a migration from a file server to office 365 and share point and this was a key reason I left IT. My manager refused to listen to anyone and forced us to go ahead with this just before Christmas. It didn't work 90% of the machines had 4gb ram

• 
  父親的母親們 (@Xenidae) reported 44 minutes ago

  @OneNote In the OneNote app for Office 365 under Windows 10, somebody broke the 'copy link to paragraph' functionality. Intead of pasting a hsort clean link, it pastes the *entire URL'. This is broken, it works in the Windows 10 app btw. (But my notebook does nto work in the Windows 10 app. And the error happens in 'smaller' and 'neater' notebooks as well in the 365 aoo for Win10.)

• 
  MK88888 (@MarijKouwe88888) reported 45 minutes ago

  @satyanadella Wow, you embraced AI as a way to defend your lucrative Office365 suite. You launched co-pilot and failed. Now that you are loosing the AI race and you Office365 franchise you attack the AI you promoted, and launching more solutions looking for a problem.

• 
  Security Weekly Podcast Network (@SecWeekly) reported 46 minutes ago

  Passwords get stolen. MFA prompts get approved. Rob Allen explains why some organizations are now locking SaaS apps like Office 365, GitHub, and Salesforce to specific trusted IP paths instead of exposing login access to the entire internet. Even if an attacker has credentials, they still can’t connect unless traffic comes from the approved location. Is location-based access control becoming the next layer after MFA? #Cybersecurity #SaaS #IdentitySecurity

• 
  Tag VinZant (@TagVinZant) reported 49 minutes ago

  I wonder how much productivity the entire world economy has lost just from Microsoft products not working as intended. Freelancing for a new company, and they gave me my first Office 365 email that I've ever had to deal with on a professional basis. Within the first 2 hours, it's not even working and won't let me send emails. I'll take "things that would never happen with Gmail" for $500.

• 
  Gary Maes- On a quest to help Small Businesses (@garyamaes) reported 50 minutes ago

  @mistressdivy Lots of problems with OneDrive but the problem is not OneDrive. It was Microsoft's demand that Windows 11 or Office 365(have not really dug in yet) defaults to your one drive. This causes problems.

• 
  Pythis (@Pythis1313) reported 50 minutes ago

  @darknesss932 An attorney should request a server level search utilizing Microsoft Purview ediscovery. I would wager they are using office365 for email which means that a query kql could be created pertinent to the case executed on the entire tenant for the time frames involved.

• 
  Vlado Mamic (@vladomamic) reported 53 minutes ago

  Office 365 Fix

• 
  StartupHakk (@StartupHakk) reported 55 minutes ago

  Microsoft's Empire Continues to Crumble Microsoft has 450 million Office 365 users. Their flagship AI product, Copilot, has converted just 3.3% of them into paying customers. The stock is down 12 to 15 percent year-to-date, and their CFO recently circulated an internal memo calling for a “tighter” organization moving at an “increased pace.” That is corporate code for one thing: more people may be about to lose their jobs. The question I keep coming back to is this: what happens when the company that built the modern office, the one that owns your email, spreadsheets, calendar, documents, and most of your work life, starts losing its grip on the one product it bet everything on? And what does it mean when Anthropic walks directly into Microsoft’s living room, right inside Word, Excel, and Outlook, and starts doing the job better than Microsoft itself? Is the world’s most powerful tech titan actually running on fumes? What if the $13 billion bet that was supposed to secure Microsoft’s future is becoming the weight that drags it down? Why are internal memos suddenly demanding a faster, tighter organization while their flagship software struggles under the weight of its own updates? OpenAI is projecting staggering losses, Microsoft’s stock just took a major hit, and the “exclusive” moat they thought they had is starting to disappear. So the real question is: is Microsoft still an innovator, or has it become a market-paralyzing giant that has lost its way? Today, we’re looking past the marketing and into the data to see why the pillars are starting to crack.

• 
  brugs (@Lightningkey17) reported 56 minutes ago

  @MicrosoftHelps my account corrupted when setting up i need a fix its saying it doesnt exist but it took a payment for office 365

• 
  💯 Almin Ibrahimović MBA CGA FCMI CMgr CITP MBCS (@_almin) reported 57 minutes ago

  @Microsoft365 To use Scout, you need: 1. to be part of the Frontier Preview Program 2. need Office 365 Copilot Access 3. need local admin privileges on the device 4. your IT Admin needs to configure Frontier. 5. your IT Admin needs to configure InTune policy for Scout 6. your local IT Admin needs to agree to (attest to) and opt-in their organisation to third party inference paths. Note: "When data is sent to GitHub Copilot, M365 data residency, retention, eDiscovery, legal hold, Data Loss Prevention (DLP), Sensitivity and Confidentiality Labels, audit, SLAs, and the Customer Copyright Commitment do not apply." Here is why this matters: If 'AI' extracts a list of sensitive intellectual property or customer data from a labeled document and pastes it into a new response, that new response has no label. A user could easily copy and paste that text into an external email or a public generative AI tool without triggering any data loss prevention alerts. Regulatory frameworks require strict auditing of where sensitive data travels. Because the new content does not inherit the source classification, your automated compliance systems lose track of that data. The responsibility shifts entirely to the end user to manually classify every single output generated by the AI session, which frequently leads to human error.

• 
  Matt Talley (@tallemd) reported 58 minutes ago

  Office 365 has been priced at $6 per inbox for over a decade and during that time it has never turned a profit. I'm almost sure that means it's impossible. Normally you would shut down an unprofitable line of business but the military insists it is necessary for war effort.

• 
  NancoixSeattle (@operakatz) reported 58 minutes ago

  @OrevaZSN Why would anyone be trying to edit a PDF in Word? Edit it in Acrobat, where it belongs. And Word isn't a DTP app. Some of us know how to use it very well and don't have these issues. Not saying Office 365 isn't a hell hole, but at least use the right app for the job at hand

• 
  NorthCarolinaTrader (@NCarolinaTrader) reported 60 minutes ago

  @Marketintel_x @BrodyFord_ @business It’s crap. co-pilot’s worse performance is when you seek its assistance with other Microsoft software. You have better luck using Google to help with Microsoft Office 365 issues.