Origin

Origin Outage Map

The map below depicts the most recent cities worldwide where Origin users have reported problems and outages. If you are having an issue with Origin, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Origin users affected:

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Origin is an online gaming, digital distribution and DRM platform developed by Electronic Arts that allows users to purchase games on the internet for PC and mobile platforms, and download them with the Origin client.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Origin Issues Reports

Latest outage, problems and issue reports in social media:

  • darius_roberti Boward Woward (@darius_roberti) reported

    Hi @OriginInsider @masseffect @bioware. I just reinstalled Mass Effect 2 after 2 years of not playing it. I can't load my save file because I can't access the Cerberus Network (and my DLC). Is there any fix for this?

  • MissyHissySims3 MissyHissy 📚 (@MissyHissySims3) reported

    @OriginInsider servers down? Or is it just me?

  • Ari67506431 Ari (@Ari67506431) reported

    @OriginInsider just had a Sims 4 bundle in my cart with paranormal, it was glitching out not allowing me to select the right expiration year for my card so I exited and now it doesn’t show up on the bundles, is this a glitch? How can I fix it to buy my bundle

  • Service_Guy Louis Nelson (@Service_Guy) reported

    @OriginInsider i have been getting some rather poor speeds over the past few days with a complete outage this evening, could this be investigated please?

  • MoRio05300071 MoRio (@MoRio05300071) reported

    @OriginInsider Guys fix ur serwers cuz they suc. there is no way of playing Star wars bf 2 without problems

  • Bekki_Pobgee #HelloMyNameIsBekki💙 (@Bekki_Pobgee) reported

    Anyone else having @OriginInsider issues? Trying to play sims, update it and get “you need to update” “game is up to date” but still have a pop up saying I need to update before I can play. Now reinstalling and hoping it works!

  • Bonnielass516 Bonnie the Derpatron 🤪 (@Bonnielass516) reported

    Hey @OriginInsider I keep trying to play my sims 4 game and the launcher says there's an update... when I've already done the update. I've tried un-installing the game and re-installing... it's still stuck on "update" and wont let me play my game. Anyone else having this issue?

  • ColbyStudders Colby Derrr (@ColbyStudders) reported

    Please stop forcing people to use @OriginInsider for your games your client is ******* broken. everyone one knows this.

  • Menkzy Mit¢hell (@Menkzy) reported

    @OriginInsider has the worst F2A verification system... why does it take so long for a code to login to my account..

  • RetroBoxRoom Retro Box Room (@RetroBoxRoom) reported

    Anyone else having problems with DX12 in Star Wars: Battlefront 2, thanks to @EpicGames @OriginInsider ??? It crashes at the end level 1 and the start of level 2. But is fine when dropped back to DX11. #StarWars

  • MWK_Lightning Michael (@MWK_Lightning) reported

    @EA CAN YOU PLEASE FIX THE @OriginInsider CLIENT ITS SO BAD MY EYES BLEED PLEASE HELP

  • FefeTD Fefe (@FefeTD) reported

    @OriginInsider I’m trying to buy packs on the origin store and it’s not working at all .

  • sucksesh no ctrl (@sucksesh) reported

    @OriginInsider FIX YOURSELF. I WANT TO PLAY THE SIMS 4 NOW. I NEED TO BUILD HOUSES IN ORDER TO BE MENTALLY STABLE

  • M_O_K_A4 m_oka (@M_O_K_A4) reported

    @OriginInsider @ORIGINPC @EA #Origin I contact you via e-mail and my problem needs direct support, however I do not see any support or response

  • VandelW Vandel Whitelow (@VandelW) reported

    @OriginInsider I can’t sign in

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