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Origin

Origin Outage Map

The map below depicts the most recent cities worldwide where Origin users have reported problems and outages. If you are having an issue with Origin, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Origin users affected:

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Origin is an online gaming, digital distribution and DRM platform developed by Electronic Arts that allows users to purchase games on the internet for PC and mobile platforms, and download them with the Origin client.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Montmacq, Hauts-de-France 1
Sydney, NSW 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Origin Issues Reports

Latest outage, problems and issue reports in social media:

  • irareisfine
    iraré (@irareisfine) reported

    i would like to solve the issue with buying the new The Sims 4 expansion pack as well… @OriginInsider doesn't accept my credit card

  • Jadenfire
    Ashley (@Jadenfire) reported

    @OriginInsider This app is terrible doesn't work for Sims 2 & Sims 3 had issues had to go & download the old Origin app.... Now can't buy any packs ether from Origin that's fine.

  • ilCacciatore_72
    James Breuer (@ilCacciatore_72) reported

    @OriginInsider Quick question. If i sign up with Origin for gas and electricity, do i need to cancel my AGL service or does it automatically cancel when Origin commence supply? Haven’t changed provider for 15 years so not sure whats normal these days

  • TheTomorrowSim
    TheTomorrowSim (@TheTomorrowSim) reported

    Reinstall @OriginInsider again. Hoping that Origin fixes the problem but I doubt it. it could not fix the missing Expansions of Sims 3. Now off to get rid of cache, follow EA steps from pre-written texts... however, the last 14 hours that I have done this - THE STEPS DON'T WORK!

  • lecanadien28
    CursedPo (@lecanadien28) reported

    @OriginInsider Ayo, whats going on with the login here eh?

  • Crosimmer
    Crosimmer (@Crosimmer) reported

    @EA @TheSims @OriginInsider y’all better fix this

  • _Inkieto123
    Shadows Hope (@_Inkieto123) reported

    @ooboochoo @OriginInsider Id suggest finding the system files that are correlated to your game its already made a folder id suggest deleting it completely then reinstalling when you uninstall a game or repair it it always leave some bits behind and can cause some problems lmk if it works

  • KaytNicol3
    katie ✨🦇🌙 (@KaytNicol3) reported

    @Crosimmer @EA @OriginInsider ****, I don’t even get the error pop up it just won’t load… *goes to re-download origin*

  • ARMSQUAD
    Vito Andolini (@ARMSQUAD) reported

    @EAHelp Yes it is just not me it is about 10 of my friends nothing on our end we have restarted origin multiple times and still not resolved it is definitely on @EA_DICE @OriginInsider side please have them fix it Thank you Vito

  • COCHIEESE
    VERNICE GONZALEZ (@COCHIEESE) reported

    @OriginInsider not sure if you guys are aware of a loading issue. Can’t go online (yes bill is up to date)! Tried twice. People have reported outages on Downdetector.

  • Dazednetic
    𝘿𝘼𝙕𝙀𝘿𝙉𝙀𝙏𝙄𝘾 🥽 (@Dazednetic) reported

    @Vrified_Games @EAHelp @OriginInsider Customer service. I'm not gonna go into details. But awful.

  • RoosMarikeKRL
    R002M4R1K3 ☺︎︎ (@RoosMarikeKRL) reported

    @OriginInsider please fix your **** i haven't been able to log into the sims for weeks😭😭 please Idk what to do at school now

  • certicerts
    Conaill Clarke (@certicerts) reported

    @OriginInsider Your client is absolute trash and fails to load games over and over. Please hire a team to work on this infuriating client. I have zero issues like this with @Steam, for example.

  • BenjiDreams98
    Benji (@BenjiDreams98) reported

    @OriginInsider How do I fix it so the application works on my computer again? Windows wants me to delete the program due to the shortcut no longer working properly.

  • John200120
    John Vakaráč (@John200120) reported

    Didnt realise that @OriginInsider EA app is made by like 2 ppl from an indie studio. Because it definitelly feels like it. Constant issues with "connection" and broken game launching. Not to mention basic UX/UI features completely missing.

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