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Origin

Origin Outage Map

The map below depicts the most recent cities worldwide where Origin users have reported problems and outages. If you are having an issue with Origin, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Origin users affected:

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Origin is an online gaming, digital distribution and DRM platform developed by Electronic Arts that allows users to purchase games on the internet for PC and mobile platforms, and download them with the Origin client.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Origin Issues Reports

Latest outage, problems and issue reports in social media:

  • Fabienne0704
    F (@Fabienne0704) reported

    Dear @EA and @OriginInsider, WHY would you send me to an new EA app, break my Origin (Which was working fine may I add!!) To only make my @TheSims game break!! NON OF MY EXTRA STUFF IS WORKING. The sims had issues before but this just overrules it all. Make it work, I paid for it

  • alexander_ag
    alexander ag (@alexander_ag) reported

    @OriginInsider and in the solution questions they just tell you that changing the password is the solution, don't forget it it's your **** it does not work that it does not accept the login

  • booyouhoar4L
    nutritional yeet (@booyouhoar4L) reported

    @Yung_Frisk @OriginInsider i just fixed the screen issue now i just uninstalled the sims and reinstalled it fingers crossed it works

  • Sourgirl1973
    Jennifer Chambers (@Sourgirl1973) reported

    @OriginInsider Dumb question, but I just got home from work. Are the servers down?

  • ShahJah73660120
    Rai Shah Jahan (@ShahJah73660120) reported

    Can't login to my EA App. "Your credentials are incorrect or have expired." I'm using accurate password but can't login. any suggestions? @OriginInsider @EAPlay

  • bonkersx89
    И.î.Ƙ.Ƙ.î (@bonkersx89) reported

    @redalpha23sims @TheSims @OriginInsider Same problem with my kit I contacted origin they said it’s in my library now & just wait for it to download . Watch it be a bug and I have to buy it and I’ll be okay with that I’ll feel better .

  • jcvis_
    jcvis (@jcvis_) reported

    @OriginInsider @electronicarts Fix ur servers

  • Stephan90177286
    Stephan J (@Stephan90177286) reported

    @lea2times @OriginInsider Same, and some of ME2 DLC is failing to install. One is Inferno Armor.. Now it just feels a broken mess.

  • AedanStarfang
    AedanStarfang (Stumbling Innit...) (@AedanStarfang) reported

    Folks if you launch @thesims and it takes an inordinate amount of time to launch, gives you a "white screen" on start-up, and/or is unplayable due to in-game lag...save yourself a headache & CLEAR THE @Origininsider CACHE!!

  • UnicornVanders
    💜🦄 Unicorn_sunshine 🧡 (@UnicornVanders) reported

    Is me ?!? But i can't be able to buy #Sims4 werewolf pack ?!? The order does go through?!? I hope @OriginInsider just not working properly

  • certicerts
    Conaill Clarke (@certicerts) reported

    @OriginInsider Your client is absolute trash and fails to load games over and over. Please hire a team to work on this infuriating client. I have zero issues like this with @Steam, for example.

  • carolskree
    ً (@carolskree) reported

    thanks for the horrible customer service and unassistance @EA @OriginInsider

  • Edward__Josh
    Edward Josh (@Edward__Josh) reported

    @kirst081_ @OriginInsider I had same issues with my account also. It’s quite surprising support system doesn’t work Luckily for me CLOUDMAN_TECH on Instagram helped me, Send him a message he’ll help you.

  • BJ45146681
    BJ (@BJ45146681) reported

    @OriginInsider @EAHelp @PlayApex whichever engineers were woken up for pager duty, ty for fixing the login servers so quickly.

  • John200120
    John Vakaráč (@John200120) reported

    Didnt realise that @OriginInsider EA app is made by like 2 ppl from an indie studio. Because it definitelly feels like it. Constant issues with "connection" and broken game launching. Not to mention basic UX/UI features completely missing.

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