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Origin

Origin Outage Map

The map below depicts the most recent cities worldwide where Origin users have reported problems and outages. If you are having an issue with Origin, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Origin users affected:

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Origin is an online gaming, digital distribution and DRM platform developed by Electronic Arts that allows users to purchase games on the internet for PC and mobile platforms, and download them with the Origin client.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Sydney, NSW 1
Albury, NSW 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Origin Issues Reports

Latest outage, problems and issue reports in social media:

  • A_4BM
    Ibraheem bin adel (@A_4BM) reported

    @OriginInsider cloud not connect to the server , please try again in a few minutes. I need help solving the problem 🤍.

  • TLCece
    Kaidan Fan (@TLCece) reported

    @RyanOnAMountain @OriginInsider @EAHelp Having to dig around around until I can find the folder with exe for a game I own is absolute crap. I had no such issue with steam and ubisoft connect. Can't even find gog games 😒

  • Crosimmer
    crosimmer (@Crosimmer) reported

    @KaytNicol3 @EA @OriginInsider No, it should stay the same. But we can’t even download it from EA App because it throws an error.

  • Jadenfire
    Ashley (@Jadenfire) reported

    @OriginInsider This app is terrible doesn't work for Sims 2 & Sims 3 had issues had to go & download the old Origin app.... Now can't buy any packs ether from Origin that's fine.

  • carolskree
    ً (@carolskree) reported

    thanks for the horrible customer service and unassistance @EA @OriginInsider

  • Tori89913239
    Tori (@Tori89913239) reported

    @robertgaloci @OriginInsider Hello, my entire Sims 4 collection has vanished from my game library. The CS emails have been insufficient and haven't solved the issue. I WANT A refund!

  • AedanStarfang
    AedanStarfang (Stumbling Innit...) (@AedanStarfang) reported

    Folks if you launch @thesims and it takes an inordinate amount of time to launch, gives you a "white screen" on start-up, and/or is unplayable due to in-game lag...save yourself a headache & CLEAR THE @Origininsider CACHE!!

  • TLCece
    Kaidan Fan (@TLCece) reported

    @OriginInsider @EAHelp Hi, my router is broken and I won't have a new one for 3 to 5 business days. How can I access my game library on Origin? It won't let me view them.

  • sulsulsimsam
    sul sul sam 👋 (@sulsulsimsam) reported

    Hey, @EA, @TheSims, @OriginInsider — Do you want me to buy your $40 EP or not? It’s been almost 15 minutes and all I’m getting are errors. Is this another preview?

  • Atakoc4
    AtaKOÇ-jorge hocanın sakızı (@Atakoc4) reported

    hello origin I wanted to tell you about the problem I've been experiencing for a few weeks. While the game is opening, your anticheat system opens and then closes. Then your fifa 23 game should come but nothing comes up. Please help.@originenergy @OriginInsider @EAFIFADirect

  • PlumbobJournal
    Plumbob Blob (@PlumbobJournal) reported

    Is there a problem with origin at the moment? I can't sign in at all.@OriginInsider

  • theworldamongus
    Just Beth (@theworldamongus) reported

    @EA should have stuck with the @OriginInsider app. I had few issues with Origin, but am lucky when I’m able to get my Sims games to load with the EA app.

  • Tcinar_tv
    VaraynTv (@Tcinar_tv) reported

    @EA @OriginInsider Hi there can you please add the option to have some creative names on ORIGIN. It sucks we have such limited options. it's 2022 I should be able to put whatever i want as my IGN. Should be an easy fix :)

  • QuietRebelArt
    Vim&Vigor🌿 (@QuietRebelArt) reported

    Has anyone else had issues with @OriginInsider not allowing your payments to process if you've made several purchases already, no matter the card you use? I tried 5 different forms of payment and I was trying to load my guy up on @TheSims sale.

  • killakamdaily
    Kasey 🤍 (@killakamdaily) reported

    @OriginInsider my origin is not letting me login and I paid for the sims 4 and city living so I need your help to fix it

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