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Origin

Origin Outage Map

The map below depicts the most recent cities worldwide where Origin users have reported problems and outages. If you are having an issue with Origin, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Origin users affected:

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Origin is an online gaming, digital distribution and DRM platform developed by Electronic Arts that allows users to purchase games on the internet for PC and mobile platforms, and download them with the Origin client.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Origin Issues Reports

Latest outage, problems and issue reports in social media:

  • Tori89913239
    Tori (@Tori89913239) reported

    @robertgaloci @OriginInsider Hello, my entire Sims 4 collection has vanished from my game library. The CS emails have been insufficient and haven't solved the issue. I WANT A refund!

  • DomDontGAF
    CEO of tequila (@DomDontGAF) reported

    @OriginInsider what is wrong with y’all client? I can’t even play apex. What’s the issue?

  • ElisaTheMxSim
    Elisa 🍋 (@ElisaTheMxSim) reported

    @Crosimmer @EA @OriginInsider I used the EA App some time ago but I went back to Origin because the EA one asked me to log in every single time I used, no matter if I checked the remember me box and it always said there was an error so I had to open the browser every single time. I didn't like it!

  • theworldamongus
    Just Beth (@theworldamongus) reported

    @EA should have stuck with the @OriginInsider app. I had few issues with Origin, but am lucky when I’m able to get my Sims games to load with the EA app.

  • cosmoscountrys1
    CosmosStarStuff (@cosmoscountrys1) reported

    @OriginInsider What is happening to your login system? can't receive the codes on my email, can't even receive new credentials while creating a new account. A 5 yo girl wants to play simcity and nothing happens with the login system. please help.

  • TheeLexiMonize
    SVR06 Legend. Lexi Monize. (@TheeLexiMonize) reported

    @SimlishGirl @OriginInsider Happened yesterday I used the game application inside the bin folder started for me. Origin is classic for this issue switch to offline too.

  • LumiPlaysGames
    Lumi Nightshard (@LumiPlaysGames) reported

    @OriginInsider Getting Server Connection Issues

  • MiisterH
    Dan Hood (@MiisterH) reported

    @OriginInsider I have been trying to log in all day to purchase some of the Sims 4 Expansion Packs on sale. Just had an error saying “Sign In Is Currently Unavailable” Now it looks as though the sale is no longer on… And there’s still no way to sign in?

  • ProperDrashig
    Proper Drashig (@ProperDrashig) reported

    @OriginInsider Please fix Origin for Linux devices like the Steam Deck

  • toumiwissem2
    toumi wissem (@toumiwissem2) reported

    FIFA 23 anti cheat error Fix it @EAFIFADirect @OriginInsider i pre order this game and i cant play

  • Freeeysen
    Freysen (@Freeeysen) reported

    @OriginInsider Can i please have a explanation on how I can lose sims 4 on origin? I bought at least 50 of the packs through origin and I woke up yesterday to everything is gone and I can’t download it again. I didn’t even touch the pc before logging on and seeing everything is gone. Fix it pls

  • xannabannana
    Anna (@xannabannana) reported

    @redalpha23sims @TheSims @OriginInsider I’ve got the same glitch, but I don’t see them in game 🥲

  • AloneNottLonely
    AloneNeverLonely (@AloneNottLonely) reported

    I'm having trouble downloading the werewolves pack? I pre paid on origin and it says in green "unlocked" but not installed like the others? I've tried updating the game a nunber of times but no luck so far! #TheSims4 @OriginInsider @TheSims

  • lio_twenty2
    Délio Gomes (@lio_twenty2) reported

    @OriginInsider “The origin store is currently disabled because blablabla…” fix you app! This unacceptable! @EASPORTSFIFA @OriginInsider

  • ImCuteThough
    jaye 🧚🏾 (@ImCuteThough) reported

    New @TheSims content came out today and I can’t even enjoy it 😭. @EA fix my @OriginInsider account 😭

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