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Origin

Origin Outage Map

The map below depicts the most recent cities worldwide where Origin users have reported problems and outages. If you are having an issue with Origin, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Origin users affected:

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Origin is an online gaming, digital distribution and DRM platform developed by Electronic Arts that allows users to purchase games on the internet for PC and mobile platforms, and download them with the Origin client.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Origin Issues Reports

Latest outage, problems and issue reports in social media:

  • SistersSimmer
    TheSimmerSisters (@SistersSimmer) reported

    @OriginInsider hi, I have a problem with mi Origin account. Every time I try to play to The Sims 4, the game it's not running, instead Origin opens a window with the message: download error. I tried everything: repair the game, log out from Origin and nothing works. Help please

  • theworldamongus
    Just Beth (@theworldamongus) reported

    @EA should have stuck with the @OriginInsider app. I had few issues with Origin, but am lucky when I’m able to get my Sims games to load with the EA app.

  • QuietRebelArt
    Vim&Vigor🌿 (@QuietRebelArt) reported

    Has anyone else had issues with @OriginInsider not allowing your payments to process if you've made several purchases already, no matter the card you use? I tried 5 different forms of payment and I was trying to load my guy up on @TheSims sale.

  • morenovz__
    moreno 🦧 (@morenovz__) reported

    @topgunner96 @OriginInsider I created a child account accidentally and now I can't play the game online and I can't fix it

  • kacieboeshore
    KayBoe (@kacieboeshore) reported

    @EA games are supposed to be fun. Logging in with your app is the most frustrating thing ever. I never had this issue with @OriginInsider . @TheSims we have to go back! I can't play your games. I've spent WAY too much money for this to be a thing. Give me back disc's!

  • Tcinar_tv
    VaraynTv (@Tcinar_tv) reported

    @EA @OriginInsider Hi there can you please add the option to have some creative names on ORIGIN. It sucks we have such limited options. it's 2022 I should be able to put whatever i want as my IGN. Should be an easy fix :)

  • masse9466
    RoadMan1994 (@masse9466) reported

    @OriginInsider yoo your launcher is completely down. please fix it. it says i have no games on my Origin or points anymore...

  • reinhartsdream
    Joan (@reinhartsdream) reported

    @OriginInsider @EAHelp it’s driving me insane right now… I try to login in my origin account FOR WEEKS. I just bought a sims pack and I can’t play it. If i ask for help all you say is change password and you keep sending me codes but it DOESN’T WORK! Please FIX IT

  • Soulless4u
    Jeremy Armstrong (@Soulless4u) reported

    Hey, @OriginInsider Y'all need to fix y'all's customer support. I've been a customer with y'all for many years now. And the crap I'm going through they can't help and give me excuses not to help. It's ridiculous.

  • BipolarVix
    GamerMom ♀️ Vix (@BipolarVix) reported

    OMG the @PlayApex update on @OriginInsider is so freakin broken for me. Stuck at 7% for 40 minutes .. paused, resumed, jumped to 70% but then once hit 100 it went to another "updating" timer .. 49 minutes since hitting the update button .. still no game

  • certicerts
    Conaill Clarke (@certicerts) reported

    @OriginInsider Your client is absolute trash and fails to load games over and over. Please hire a team to work on this infuriating client. I have zero issues like this with @Steam, for example.

  • vegetto71
    Vegetto71 (@vegetto71) reported

    @DANNYonPC @OriginInsider Maybe it's just a user error lmfao

  • enyakdj
    Enya Koudjo (@enyakdj) reported

    @OriginInsider when I open origin it keep coming up with error 404, servers temporarily unavailable?? Help

  • Celestial_Wolf_
    🍁•MJ•🍁 (@Celestial_Wolf_) reported

    Why is it taking so long to fix Orgin? All I want to do is update Sims 4 and play but I can't and don't tell me to try downloading the EA app because I already did and it's not loading up. Please hurry and fix this. It's very frustrating and disappointing. @OriginInsider @EA

  • jG14aleb1zBggtW
    نوره (@jG14aleb1zBggtW) reported

    @OriginInsider Hello I have an account in Orgin but I find a problem in entering the check asked for my email and my email is not able to use. There are other ways to send the code and thank you

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