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Origin

Origin Outage Map

The map below depicts the most recent cities worldwide where Origin users have reported problems and outages. If you are having an issue with Origin, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Origin users affected:

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Origin is an online gaming, digital distribution and DRM platform developed by Electronic Arts that allows users to purchase games on the internet for PC and mobile platforms, and download them with the Origin client.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Sydney, NSW 1
Calgary, AB 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Origin Issues Reports

Latest outage, problems and issue reports in social media:

  • demonmill17
    demonmill17 (@demonmill17) reported

    @OriginInsider i keep getting banned in apex for crashes caused by the update. u better fix this soon and pay for your errors. ive been banned 6 times already for your damm crashes

  • KeithDevaughn
    Keith DeVaughn (@KeithDevaughn) reported

    @OriginInsider Yo fix your damn captcha. Wtf is wrong with yall??

  • Tori89913239
    Tori (@Tori89913239) reported

    @robertgaloci @OriginInsider Hello, my entire Sims 4 collection has vanished from my game library. The CS emails have been insufficient and haven't solved the issue. I WANT A refund!

  • Celestial_Wolf_
    🍁•MJ•🍁 (@Celestial_Wolf_) reported

    Why is it taking so long to fix Orgin? All I want to do is update Sims 4 and play but I can't and don't tell me to try downloading the EA app because I already did and it's not loading up. Please hurry and fix this. It's very frustrating and disappointing. @OriginInsider @EA

  • FilmVirtual
    WickedFlyGirl (@FilmVirtual) reported

    ffs!! #origin is down again!!!!!!!!!!!!!!!!!!!!!!! @OriginInsider plz fix :( #gaming #serverdown

  • MiisterH
    Dan Hood (@MiisterH) reported

    @OriginInsider I have been trying to log in all day to purchase some of the Sims 4 Expansion Packs on sale. Just had an error saying “Sign In Is Currently Unavailable” Now it looks as though the sale is no longer on… And there’s still no way to sign in?

  • LukeDavniero
    Luke Davniero (@LukeDavniero) reported

    @OriginInsider Hello! Im having a bit of trouble after I transferred from origin to the EA app. Now when I try and play the sims 3 or 4 the game won't load. It says the title I have downloaded may have been downloaded from another user. Not sure how to fix this since I only use one account.

  • gellifish1
    gellifish (@gellifish1) reported

    @OriginInsider hey Origin. Is it common for your customer support to close a conversation without completing the help ticket? Poor service and I would just like to have access to the games that I have spent thousands of dollars on.

  • Sourgirl1973
    Jennifer Chambers (@Sourgirl1973) reported

    @OriginInsider Dumb question, but I just got home from work. Are the servers down?

  • AforAquarius
    A (@AforAquarius) reported

    @OriginInsider Hey I live in Europe and idk if I’m the only one, but I can’t seem to enjoy the sale the sims 4 is having do you too there being a problem with the loading screen not loading to purchase anything I use an IOS device don’t know if that affects anything? Help? #sims4

  • LoliDeen
    Loli Deen (@LoliDeen) reported

    I'm so ******* mad witj @EA @EAHelp and @OriginInsider for not give me a solution for my problem! I spend a lot money on my games and i cant play since a week ago! And no one do ****!

  • Satans_monster
    lillith (@Satans_monster) reported

    @Crosimmer @EA @OriginInsider I’ve been in beta test for the new EA application and I’ve had some minor issues here and there but it’s generally fixed pretty quickly. Might just be bugging now that everyone is being forced to switch over at once.

  • Crosimmer
    crosimmer (@Crosimmer) reported

    @Jessicamp1979 @EA @OriginInsider It has shown up in my library (although with a download error, because EA) so it should hopefully show up for you soon (for whatever reason, it says The Sims 2 Double Deluxe). If it doesn't work out, there are always ways to get it from other places.

  • botarmy30
    Biohazard Waste (@botarmy30) reported

    @EASPORTS @OriginInsider @EAPlay I’m not able to sign in to origin. It says credentials are incorrect or expired. Even after resetting the password, it’s the same issue. Please help SOS! 🔴🔴🔴🔴🔴🔴🔴🔴🔴🔴🔴

  • TLCece
    Kaidan Fan (@TLCece) reported

    @OriginInsider @EAHelp Hi, my router is broken and I won't have a new one for 3 to 5 business days. How can I access my game library on Origin? It won't let me view them.

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