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Origin

Origin Outage Map

The map below depicts the most recent cities worldwide where Origin users have reported problems and outages. If you are having an issue with Origin, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Origin users affected:

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Origin is an online gaming, digital distribution and DRM platform developed by Electronic Arts that allows users to purchase games on the internet for PC and mobile platforms, and download them with the Origin client.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Origin Issues Reports

Latest outage, problems and issue reports in social media:

  • xannabannana
    Anna (@xannabannana) reported

    @redalpha23sims @TheSims @OriginInsider I’ve got the same glitch, but I don’t see them in game 🥲

  • _Inkieto123
    Shadows Hope (@_Inkieto123) reported

    @ooboochoo @OriginInsider Id suggest finding the system files that are correlated to your game its already made a folder id suggest deleting it completely then reinstalling when you uninstall a game or repair it it always leave some bits behind and can cause some problems lmk if it works

  • Freeeysen
    Freysen (@Freeeysen) reported

    @OriginInsider Can i please have a explanation on how I can lose sims 4 on origin? I bought at least 50 of the packs through origin and I woke up yesterday to everything is gone and I can’t download it again. I didn’t even touch the pc before logging on and seeing everything is gone. Fix it pls

  • NeuroticParrot
    TheHomoNextDoor (@NeuroticParrot) reported

    @Crosimmer @EA @OriginInsider Things they should do. Make Sims 2 purchasable on EA. And fix Sims Medieval

  • gellifish1
    gellifish (@gellifish1) reported

    @OriginInsider hey Origin. Is it common for your customer support to close a conversation without completing the help ticket? Poor service and I would just like to have access to the games that I have spent thousands of dollars on.

  • Crosimmer
    crosimmer (@Crosimmer) reported

    @MinicartTSR @OriginInsider I opened it earlier today and it worked, but it seems that EA servers have been having issues; they tweeted about it. Does Sims 2 show up in your EA App?

  • redalpha23sims
    World Full of Purple💜 (@redalpha23sims) reported

    I think @OriginInsider is having issues cause now the portal won't open.

  • SimplyJ0
    🐺 Simply J0🌙 (@SimplyJ0) reported

    Hey, @OriginInsider - can you please let me buy a pack for my friend? I do not have issue with my payment method, nor is my account empty 😭

  • AdrianaSibaja6
    Adriana Sibaja (@AdrianaSibaja6) reported

    @OriginInsider Hi! I have a problem with my Origin(I have a Mac). The problem is that my Origin doesn’t work. I launched the app but it didn’t worked. I even uninstalled Origin and The Sims 4(the only game that I have in my computer). However that dice didn’t worked out. Can you

  • PalaminoPS
    John Adkins (@PalaminoPS) reported

    @DANNYonPC @OriginInsider I had to create a batch file to launch the EA launcher just so I could stop the background service that keeps running after you exit out of the EA app.

  • AloneNottLonely
    AloneNeverLonely (@AloneNottLonely) reported

    I'm having trouble downloading the werewolves pack? I pre paid on origin and it says in green "unlocked" but not installed like the others? I've tried updating the game a nunber of times but no luck so far! #TheSims4 @OriginInsider @TheSims

  • MiisterH
    Dan Hood (@MiisterH) reported

    @OriginInsider I have been trying to log in all day to purchase some of the Sims 4 Expansion Packs on sale. Just had an error saying “Sign In Is Currently Unavailable” Now it looks as though the sale is no longer on… And there’s still no way to sign in?

  • InstnD
    Kay (@InstnD) reported

    @ExodusXML @DANNYonPC @OriginInsider true. It's so bad. Took me 3 days to fix Battlefield 3. Was pretty easy at the end of the day but it shouldn't be this bad in the first place

  • John200120
    John Vakaráč (@John200120) reported

    Didnt realise that @OriginInsider EA app is made by like 2 ppl from an indie studio. Because it definitelly feels like it. Constant issues with "connection" and broken game launching. Not to mention basic UX/UI features completely missing.

  • Turtle502
    Turtle502 🐢 (@Turtle502) reported

    @DukeSkath @EA @OriginInsider you may have to run the "fix origin" app they have included in the installation directory, it's some .exe file thy IIRC starts with "fix" or maybe "repair"

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