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Origin

Origin Outage Map

The map below depicts the most recent cities worldwide where Origin users have reported problems and outages. If you are having an issue with Origin, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Origin users affected:

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Origin is an online gaming, digital distribution and DRM platform developed by Electronic Arts that allows users to purchase games on the internet for PC and mobile platforms, and download them with the Origin client.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Origin Issues Reports

Latest outage, problems and issue reports in social media:

  • ailen__tsuki
    征服王になる (@ailen__tsuki) reported

    @OriginInsider When will the server in China be available? When I'm not using a network accelerator, I've found that the input lag of the device is very low. But after using it, the input lag of the device is particularly high. I hope one day my ping will be very low all over the world,

  • DebraAlyse96
    Debra Alyse (@DebraAlyse96) reported

    Never been this mad in my life. Tried playing my @TheSims game last night & couldn’t because @OriginInsider decided to act up, not letting me play. I tried everything with even logging out and back it, but problem was I couldn’t log in bc I had my old email & not able change it

  • gellifish1
    gellifish (@gellifish1) reported

    @OriginInsider hey Origin. Is it common for your customer support to close a conversation without completing the help ticket? Poor service and I would just like to have access to the games that I have spent thousands of dollars on.

  • bonkersx89
    И.î.Ƙ.Ƙ.î (@bonkersx89) reported

    @redalpha23sims @TheSims @OriginInsider Same problem with my kit I contacted origin they said it’s in my library now & just wait for it to download . Watch it be a bug and I have to buy it and I’ll be okay with that I’ll feel better .

  • Crosimmer
    crosimmer (@Crosimmer) reported

    @Jessicamp1979 @EA @OriginInsider It has shown up in my library (although with a download error, because EA) so it should hopefully show up for you soon (for whatever reason, it says The Sims 2 Double Deluxe). If it doesn't work out, there are always ways to get it from other places.

  • Mrcus1904
    Marcus 🇸🇪 (@Mrcus1904) reported

    @OriginInsider Fix your ****!

  • swhipZ
    the lifted libra (@swhipZ) reported

    Hey @OriginInsider fix your servers

  • DukeSkath
    Writin’ Duke (@DukeSkath) reported

    @Turtle502 @EA @OriginInsider Thanks for the suggestion, Turtle! After reading 200 forum posts where people were having this EXACT SAME problem, I decided to re-install Origin. Worked like a charm! Why is this so often required, EA? (sigh)

  • Stephan90177286
    Stephan J (@Stephan90177286) reported

    @lea2times @OriginInsider Same, and some of ME2 DLC is failing to install. One is Inferno Armor.. Now it just feels a broken mess.

  • AloneNottLonely
    AloneNeverLonely (@AloneNottLonely) reported

    I'm having trouble downloading the werewolves pack? I pre paid on origin and it says in green "unlocked" but not installed like the others? I've tried updating the game a nunber of times but no luck so far! #TheSims4 @OriginInsider @TheSims

  • cosmoscountrys1
    CosmosStarStuff (@cosmoscountrys1) reported

    @OriginInsider What is happening to your login system? can't receive the codes on my email, can't even receive new credentials while creating a new account. A 5 yo girl wants to play simcity and nothing happens with the login system. please help.

  • joshisyourhero
    Josh Cornprobst (@joshisyourhero) reported

    @OriginInsider Maybe you should partner with 2k so they can teach you guys how to contact people you ban for buying a new computer with your system false flagging people for account sharing, then not contacting people back for weeks if not months on end to fix your own mistake 👍

  • QuietRebelArt
    Vim&Vigor🌿 (@QuietRebelArt) reported

    Has anyone else had issues with @OriginInsider not allowing your payments to process if you've made several purchases already, no matter the card you use? I tried 5 different forms of payment and I was trying to load my guy up on @TheSims sale.

  • KaytNicol3
    katie ✨🦇🌙 (@KaytNicol3) reported

    @Crosimmer @EA @OriginInsider ****, I don’t even get the error pop up it just won’t load… *goes to re-download origin*

  • Crosimmer
    crosimmer (@Crosimmer) reported

    @MinicartTSR @OriginInsider I opened it earlier today and it worked, but it seems that EA servers have been having issues; they tweeted about it. Does Sims 2 show up in your EA App?

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