Origin status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Origin reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Origin users through our website.

• Sign in (50%)
• Glitches (50%)

Live Outage Map

The most recent Origin outage reports came from the following cities:

City	Problem Type	Report Time
Montmacq	Glitches	18 days ago
Sydney	Sign in	22 days ago
Sydney	Online Play	4 months ago
Calgary	Matchmaking	4 months ago
Sydney	Glitches	6 months ago
Albury	Sign in	6 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Origin Issues Reports

Latest outage, problems and issue reports in social media:

• 
  BJ (@BJ45146681) reported 1 minute ago

  @OriginInsider @EAHelp @PlayApex whichever engineers were woken up for pager duty, ty for fixing the login servers so quickly.

• 
  A (@AforAquarius) reported 2 minutes ago

  @OriginInsider Hey I live in Europe and idk if I’m the only one, but I can’t seem to enjoy the sale the sims 4 is having do you too there being a problem with the loading screen not loading to purchase anything I use an IOS device don’t know if that affects anything? Help? #sims4

• 
  lillith (@Satans_monster) reported 2 minutes ago

  @Crosimmer @EA @OriginInsider I’ve been in beta test for the new EA application and I’ve had some minor issues here and there but it’s generally fixed pretty quickly. Might just be bugging now that everyone is being forced to switch over at once.

• 
  刘铁锹 (@FvjePHTDO429p5l) reported 4 minutes ago

  @OriginInsider Hello, I recently bought Battlefield Five and Battlefield 2042 in Steam, but my account was banned just yesterday. I have complained many times, but I haven't responded. I hope the official can solve the problem of my incorrect sealing

• 
  jcvis (@jcvis_) reported 9 minutes ago

  @OriginInsider @electronicarts Fix ur servers

• 
  biggirlmandy (@biggirlmandy) reported 9 minutes ago

  @OriginInsider i’ve got some server connection issues. what’s going on?

• 
  Tori (@Tori89913239) reported 9 minutes ago

  @robertgaloci @OriginInsider Hello, my entire Sims 4 collection has vanished from my game library. The CS emails have been insufficient and haven't solved the issue. I WANT A refund!

• 
  PDXPCFL (@pdxpcfl) reported 11 minutes ago

  @OriginInsider @EAHelp @EAPlay Please fix KotOR and KotOR 2 so they work with widescreens by default. It's a little ridiculous that I have to do extra work to play a game and have it not look like garbage. You should be able to at least play it widescreen by default.

• 
  CursedPo (@lecanadien28) reported 14 minutes ago

  @OriginInsider Ayo, whats going on with the login here eh?

• 
  jayden (@Mika99839545) reported 14 minutes ago

  @OriginInsider I can’t pre order or sign into my origin account it just keeps giving me the deal to sign in again

• 
  Jessica M. Poller (@Jessicamp1979) reported 16 minutes ago

  @Crosimmer @EA @OriginInsider I'm also getting a download error. The Sims 3 Fast Lane Stuff, from Origin and EA App download error. I contacted EA and they basically told me to "sit and wait".

• 
  Joan (@reinhartsdream) reported 19 minutes ago

  @OriginInsider @EAHelp it’s driving me insane right now… I try to login in my origin account FOR WEEKS. I just bought a sims pack and I can’t play it. If i ask for help all you say is change password and you keep sending me codes but it DOESN’T WORK! Please FIX IT

• 
  🌹Iris, going to see the rose (@tyongsqueen) reported 21 minutes ago

  @OriginInsider @EAHelp fix your ******* problems gvd

• 
  Changuita (@Leighaki) reported 25 minutes ago

  @OriginInsider FIX THIS.

• 
  Turtle502 🐢 (@Turtle502) reported 26 minutes ago

  @DukeSkath @EA @OriginInsider you may have to run the "fix origin" app they have included in the installation directory, it's some .exe file thy IIRC starts with "fix" or maybe "repair"

• 
  Scott Tipple (@ScottTipple) reported 27 minutes ago

  @OriginInsider sign in is still not working.

• 
  Délio Gomes (@lio_twenty2) reported 30 minutes ago

  @OriginInsider “The origin store is currently disabled because blablabla…” fix you app! This unacceptable! @EASPORTSFIFA @OriginInsider

• 
  myhobiisbangtan (@myhobiisbangtan) reported 31 minutes ago

  I just want to play sims but @OriginInsider login has been broken for daaaays #unfair

• 
  gellifish (@gellifish1) reported 32 minutes ago

  @OriginInsider hey Origin. Is it common for your customer support to close a conversation without completing the help ticket? Poor service and I would just like to have access to the games that I have spent thousands of dollars on.

• 
  Freysen (@Freeeysen) reported 41 minutes ago

  @OriginInsider I’ve tried to press the help button but all I’m met with is no help to my issue. This have happened before, but that time luckily I didn’t have any packs so I made a new account. I can’t afford that now, cause I can’t buy everything back again. I counted all the packs I had

• 
  Hoang Lam (@Hoangvl) reported 41 minutes ago

  @OriginInsider Are the Origin servers down in Louisiana? Can't log on for 2 days now. Says Login server not available

• 
  نوره (@jG14aleb1zBggtW) reported 44 minutes ago

  @OriginInsider Hello I have an account in Orgin but I find a problem in entering the check asked for my email and my email is not able to use. There are other ways to send the code and thank you

• 
  John Vakaráč (@John200120) reported 44 minutes ago

  Didnt realise that @OriginInsider EA app is made by like 2 ppl from an indie studio. Because it definitelly feels like it. Constant issues with "connection" and broken game launching. Not to mention basic UX/UI features completely missing.

• 
  Kaidan Fan (@TLCece) reported 46 minutes ago

  @OriginInsider @EAHelp Hi, my router is broken and I won't have a new one for 3 to 5 business days. How can I access my game library on Origin? It won't let me view them.

• 
  Vim&Vigor🌿 (@QuietRebelArt) reported 47 minutes ago

  Has anyone else had issues with @OriginInsider not allowing your payments to process if you've made several purchases already, no matter the card you use? I tried 5 different forms of payment and I was trying to load my guy up on @TheSims sale.

• 
  Pinhead Larry (@MikeFromPV) reported 48 minutes ago

  @OriginInsider @BattlefieldComm can yall fix the game man? 4 crashes in 2 ours where I have to restart my pc to get back into the game.

• 
  Kasey 🤍 (@killakamdaily) reported 51 minutes ago

  @OriginInsider my origin is not letting me login and I paid for the sims 4 and city living so I need your help to fix it

• 
  demonmill17 (@demonmill17) reported 52 minutes ago

  @OriginInsider i keep getting banned in apex for crashes caused by the update. u better fix this soon and pay for your errors. ive been banned 6 times already for your damm crashes

• 
  Fili (@iTzFiliSalsa) reported 52 minutes ago

  @karl_garland @EASPORTSFIFA @OriginInsider Can you fix your problem? I have the sale problem

• 
  Josh J (@Josh_Jovenal) reported 55 minutes ago

  @EAHelp your guys app sucks just let me keep @OriginInsider 🙄 Uninstalled your **** cause my games kept crashing, had no problems with Origin and now you guys are forcing us to download your ****** app 😒