Origin status: server issues and outage reports
Problems detected
Users are reporting problems related to: sign in, matchmaking and glitches.
Origin is an online gaming, digital distribution and DRM platform developed by Electronic Arts that allows users to purchase games on the internet for PC and mobile platforms, and download them with the Origin client.
Problems in the last 24 hours
The graph below depicts the number of Origin reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
May 13: Problems at Origin
Origin is having issues since 08:40 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Origin users through our website.
- Sign in (33%)
- Matchmaking (33%)
- Glitches (33%)
Live Outage Map
The most recent Origin outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Matchmaking | 22 minutes ago |
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Glitches | 2 months ago |
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Sign in | 2 months ago |
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Sign in | 4 months ago |
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Online Play | 11 months ago |
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Game Crash | 1 year ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Origin Issues Reports
Latest outage, problems and issue reports in social media:
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🐺 Simply J0🌙 (@SimplyJ0) reportedHey, @OriginInsider - can you please let me buy a pack for my friend? I do not have issue with my payment method, nor is my account empty 😭
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Kaidan Fan (@TLCece) reported@RyanOnAMountain @OriginInsider @EAHelp Having to dig around around until I can find the folder with exe for a game I own is absolute crap. I had no such issue with steam and ubisoft connect. Can't even find gog games 😒
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James Breuer (@ilCacciatore_72) reported@OriginInsider Quick question. If i sign up with Origin for gas and electricity, do i need to cancel my AGL service or does it automatically cancel when Origin commence supply? Haven’t changed provider for 15 years so not sure whats normal these days
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dlwlrnta (@dlwlrnta) reportedhi @EAHelp @OriginInsider why i cant login into my origin account it says (crendentials incorrect or expired )whats the reason?i put corect password and etc but still cant login
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Benji (@BenjiDreams98) reported@OriginInsider How do I fix it so the application works on my computer again? Windows wants me to delete the program due to the shortcut no longer working properly.
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toumi wissem (@toumiwissem2) reportedFIFA 23 anti cheat error Fix it @EAFIFADirect @OriginInsider i pre order this game and i cant play
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crosimmer (@Crosimmer) reported@KaytNicol3 @EA @OriginInsider No, it should stay the same. But we can’t even download it from EA App because it throws an error.
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Francisco gonzalez #ESP (@Frankimera) reported@OriginInsider No more playing and buying games @EA this app broken complety all modsfor @TheSims . The people no want app windows suck
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yodaddy (@yodaddy011) reported@OriginInsider I haven’t had this many problems with a website EVER why every time I turn around something is wrong with Origin DO BETTER if sick of this and you have nothing to help us not a website not anything IM DONE
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alaska🪐 (@linenliterature) reported@Crosimmer @EA @OriginInsider I had this exact problem on my macbook aswell! Texted the EA support and they logged into my account and installed a working version, now everything runs smoothly :)
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TheSimmerSisters (@SistersSimmer) reported@OriginInsider hi, I have a problem with mi Origin account. Every time I try to play to The Sims 4, the game it's not running, instead Origin opens a window with the message: download error. I tried everything: repair the game, log out from Origin and nothing works. Help please
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Biohazard Waste (@botarmy30) reported@EASPORTS @OriginInsider @EAPlay I’m not able to sign in to origin. It says credentials are incorrect or expired. Even after resetting the password, it’s the same issue. Please help SOS! 🔴🔴🔴🔴🔴🔴🔴🔴🔴🔴🔴
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Scott Tipple (@ScottTipple) reported@OriginInsider sign in is still not working.
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5d Hug (@5dHug) reported@OriginInsider @OriginInsider I can sign into my account, but origin won't load. I can't get ahold of Customer Service. Any Ideas?
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crosimmer (@Crosimmer) reported@MinicartTSR @OriginInsider I opened it earlier today and it worked, but it seems that EA servers have been having issues; they tweeted about it. Does Sims 2 show up in your EA App?
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EFCHarry (@EFCHarry0711) reported@jackholland75 @OriginInsider @EAPlay Steam is broken as well mate
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Vito Andolini (@ARMSQUAD) reportedHey @EA_DICE @T0TALfps Can we please get on top of this Firend(s) list not working thank you @OriginInsider Vito
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alexander ag (@alexander_ag) reported@OriginInsider Fix your platform once and for all, how is it possible that whenever I want to play a game it asks me to log in and to top it off I always get an error
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Kittygirl23739 (@kittygirl23739) reported@OriginInsider I jumped the gun, but I finally got my game to work and fixed my issue with origin.
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jcvis (@jcvis_) reported@OriginInsider @electronicarts Fix ur servers
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burner (@b00kreader1) reported@eefuuck @OriginInsider Ugh I’m glad I’m not the only one. I couldn’t tell if it was my laptop or origin itself causing issues
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biggirlmandy (@biggirlmandy) reported@OriginInsider i’ve got some server connection issues. what’s going on?
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Jeremy Armstrong (@Soulless4u) reportedHey, @OriginInsider Y'all need to fix y'all's customer support. I've been a customer with y'all for many years now. And the crap I'm going through they can't help and give me excuses not to help. It's ridiculous.
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ً (@carolskree) reportedthanks for the horrible customer service and unassistance @EA @OriginInsider
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💜🦄 Unicorn_sunshine 🧡 (@UnicornVanders) reportedIs me ?!? But i can't be able to buy #Sims4 werewolf pack ?!? The order does go through?!? I hope @OriginInsider just not working properly
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Dottie (@dotster43) reported@OriginInsider I was wondering when I can sign in to origin on my laptop? It is saying online sign in is not working
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GamerMom ♀️ Vix (@BipolarVix) reportedOMG the @PlayApex update on @OriginInsider is so freakin broken for me. Stuck at 7% for 40 minutes .. paused, resumed, jumped to 70% but then once hit 100 it went to another "updating" timer .. 49 minutes since hitting the update button .. still no game
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Luke Davniero (@LukeDavniero) reported@OriginInsider Hello! Im having a bit of trouble after I transferred from origin to the EA app. Now when I try and play the sims 3 or 4 the game won't load. It says the title I have downloaded may have been downloaded from another user. Not sure how to fix this since I only use one account.
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Anna (@xannabannana) reported@redalpha23sims @TheSims @OriginInsider I’ve got the same glitch, but I don’t see them in game 🥲
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Keith DeVaughn (@KeithDevaughn) reported@OriginInsider FIX YOUR ******* CAPTCHA!