Origin status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Origin reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Origin users through our website.

• Matchmaking (50%)
• Online Play (50%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Origin Issues Reports

Latest outage, problems and issue reports in social media:

• 
  BJ (@BJ45146681) reported 1 minute ago

  @OriginInsider @EAHelp @PlayApex whichever engineers were woken up for pager duty, ty for fixing the login servers so quickly.

• 
  Freysen (@Freeeysen) reported 8 minutes ago

  @OriginInsider Can i please have a explanation on how I can lose sims 4 on origin? I bought at least 50 of the packs through origin and I woke up yesterday to everything is gone and I can’t download it again. I didn’t even touch the pc before logging on and seeing everything is gone. Fix it pls

• 
  Twisted_Goddess2 (@35dc16aef46f430) reported 8 minutes ago

  @OriginInsider why isn't my verification code going through to my Yahoo account please fix it so I can get my sims4 back!!!!

• 
  hortnon (@hortnon) reported 10 minutes ago

  @DANNYonPC @OriginInsider at least they're not blaming the user in that error, that's a nice change

• 
  Josh Cornprobst (@joshisyourhero) reported 10 minutes ago

  @OriginInsider Maybe you should partner with 2k so they can teach you guys how to contact people you ban for buying a new computer with your system false flagging people for account sharing, then not contacting people back for weeks if not months on end to fix your own mistake 👍

• 
  Fili (@iTzFiliSalsa) reported 10 minutes ago

  @karl_garland @EASPORTSFIFA @OriginInsider Can you fix your problem? I have the sale problem

• 
  TheSimmerSisters (@SistersSimmer) reported 13 minutes ago

  @OriginInsider hi, I have a problem with mi Origin account. Every time I try to play to The Sims 4, the game it's not running, instead Origin opens a window with the message: download error. I tried everything: repair the game, log out from Origin and nothing works. Help please

• 
  PDXPCFL (@pdxpcfl) reported 13 minutes ago

  @OriginInsider @EAHelp @EAPlay Please fix KotOR and KotOR 2 so they work with widescreens by default. It's a little ridiculous that I have to do extra work to play a game and have it not look like garbage. You should be able to at least play it widescreen by default.

• 
  Changuita (@Leighaki) reported 14 minutes ago

  @OriginInsider FIX THIS.

• 
  Chris (@Chris7132017) reported 23 minutes ago

  @Chipisontheway @EazyGfs Yep after a whole day they still can’t fix it wtf @OriginInsider

• 
  Niemand (@Niemand75222495) reported 29 minutes ago

  @JamieQu13579246 @EAHelp @OriginInsider send a message to #CYBERNETIC01 on Instagram they can fix issues like that. I got mine fixed some days back

• 
  نوره (@jG14aleb1zBggtW) reported 30 minutes ago

  @OriginInsider Hello I have an account in Orgin but I find a problem in entering the check asked for my email and my email is not able to use. There are other ways to send the code and thank you

• 
  EFCHarry (@EFCHarry0711) reported 31 minutes ago

  @jackholland75 @OriginInsider @EAPlay Steam is broken as well mate

• 
  Turtle502 🐢 (@Turtle502) reported 31 minutes ago

  @DukeSkath @EA @OriginInsider you may have to run the "fix origin" app they have included in the installation directory, it's some .exe file thy IIRC starts with "fix" or maybe "repair"

• 
  Rai Shah Jahan (@ShahJah73660120) reported 32 minutes ago

  Can't login to my EA App. "Your credentials are incorrect or have expired." I'm using accurate password but can't login. any suggestions? @OriginInsider @EAPlay

• 
  dlwlrnta (@dlwlrnta) reported 32 minutes ago

  hi @EAHelp @OriginInsider why i cant login into my origin account it says (crendentials incorrect or expired )whats the reason?i put corect password and etc but still cant login

• 
  Joan (@reinhartsdream) reported 34 minutes ago

  @OriginInsider @EAHelp it’s driving me insane right now… I try to login in my origin account FOR WEEKS. I just bought a sims pack and I can’t play it. If i ask for help all you say is change password and you keep sending me codes but it DOESN’T WORK! Please FIX IT

• 
  moreno 🦧 (@morenovz__) reported 34 minutes ago

  @topgunner96 @OriginInsider I created a child account accidentally and now I can't play the game online and I can't fix it

• 
  Sayim Khan (@sayimkhan07) reported 35 minutes ago

  @FilmVirtual @OriginInsider Same problem rn.

• 
  x@mirA (@x4m1r4) reported 38 minutes ago

  @redalpha23sims @TheSims @OriginInsider I will try it too. I have repaired it yesterday. But somehow, this might be a glitch? Imagine that if one can download all the DLCs for free?

• 
  Kasey 🤍 (@killakamdaily) reported 39 minutes ago

  @OriginInsider my origin is not letting me login and I paid for the sims 4 and city living so I need your help to fix it

• 
  Just Beth (@theworldamongus) reported 41 minutes ago

  @EA should have stuck with the @OriginInsider app. I had few issues with Origin, but am lucky when I’m able to get my Sims games to load with the EA app.

• 
  リョーマ🎸 (@RYOMAlex) reported 42 minutes ago

  @OriginInsider Your origin client is down on PC. Cant invite ppl or see them online. Please fix!

• 
  Vito Andolini (@ARMSQUAD) reported 44 minutes ago

  @EAHelp Yes it is just not me it is about 10 of my friends nothing on our end we have restarted origin multiple times and still not resolved it is definitely on @EA_DICE @OriginInsider side please have them fix it Thank you Vito

• 
  Kaidan Fan (@TLCece) reported 45 minutes ago

  @OriginInsider @EAHelp Hi, my router is broken and I won't have a new one for 3 to 5 business days. How can I access my game library on Origin? It won't let me view them.

• 
  F (@Fabienne0704) reported 45 minutes ago

  Dear @EA and @OriginInsider, WHY would you send me to an new EA app, break my Origin (Which was working fine may I add!!) To only make my @TheSims game break!! NON OF MY EXTRA STUFF IS WORKING. The sims had issues before but this just overrules it all. Make it work, I paid for it

• 
  Stefanie K (@StefKuczek) reported 48 minutes ago

  @EA and @OriginInsider , having trouble logging into Origin, is it currently down?

• 
  justin (@ballspausereup) reported 52 minutes ago

  .@OriginInsider STOP SELLING YOUR ******* GAMES ON STEAM IF I HAVE TO USE YOUR **** *** SERVICE TO PLAY THEM

• 
  Camarada Sarri Cruyff. (@xStuyvesantx) reported 57 minutes ago

  @OriginInsider yo pls ******* fix the bug n steam fifa.

• 
  James Breuer (@ilCacciatore_72) reported 57 minutes ago

  @OriginInsider Quick question. If i sign up with Origin for gas and electricity, do i need to cancel my AGL service or does it automatically cancel when Origin commence supply? Haven’t changed provider for 15 years so not sure whats normal these days