Origin status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Origin reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Origin users through our website.

• Sign in (100%)

Live Outage Map

The most recent Origin outage reports came from the following cities:

City	Problem Type	Report Time
Sydney	Sign in	2 days ago
Sydney	Online Play	3 months ago
Calgary	Matchmaking	3 months ago
Sydney	Glitches	5 months ago
Albury	Sign in	6 months ago
Argenteuil	Sign in	7 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Origin Issues Reports

Latest outage, problems and issue reports in social media:

• 
  И.î.Ƙ.Ƙ.î (@bonkersx89) reported 3 minutes ago

  @redalpha23sims @TheSims @OriginInsider Same problem with my kit I contacted origin they said it’s in my library now & just wait for it to download . Watch it be a bug and I have to buy it and I’ll be okay with that I’ll feel better .

• 
  Freysen (@Freeeysen) reported 4 minutes ago

  @OriginInsider Can i please have a explanation on how I can lose sims 4 on origin? I bought at least 50 of the packs through origin and I woke up yesterday to everything is gone and I can’t download it again. I didn’t even touch the pc before logging on and seeing everything is gone. Fix it pls

• 
  TheSimmerSisters (@SistersSimmer) reported 6 minutes ago

  @OriginInsider hi, I have a problem with mi Origin account. Every time I try to play to The Sims 4, the game it's not running, instead Origin opens a window with the message: download error. I tried everything: repair the game, log out from Origin and nothing works. Help please

• 
  burner (@b00kreader1) reported 9 minutes ago

  @OriginInsider Is origin not working for anyone else or is it just me ??

• 
  Sayim Khan (@sayimkhan07) reported 9 minutes ago

  @FilmVirtual @OriginInsider Same problem rn.

• 
  Stephan J (@Stephan90177286) reported 11 minutes ago

  @lea2times @OriginInsider Same, and some of ME2 DLC is failing to install. One is Inferno Armor.. Now it just feels a broken mess.

• 
  Biohazard Waste (@botarmy30) reported 17 minutes ago

  @EASPORTS @OriginInsider @EAPlay I’m not able to sign in to origin. It says credentials are incorrect or expired. Even after resetting the password, it’s the same issue. Please help SOS! 🔴🔴🔴🔴🔴🔴🔴🔴🔴🔴🔴

• 
  Twisted_Goddess2 (@35dc16aef46f430) reported 17 minutes ago

  @OriginInsider why isn't my verification code going through to my Yahoo account please fix it so I can get my sims4 back!!!!

• 
  Cervantes (@Cervantes_REMIX) reported 18 minutes ago

  @OriginInsider cant login to origin, what are you doing EA ?!! cccccc

• 
  moreno 🦧 (@morenovz__) reported 18 minutes ago

  @topgunner96 @OriginInsider I created a child account accidentally and now I can't play the game online and I can't fix it

• 
  Dottie (@dotster43) reported 21 minutes ago

  @OriginInsider I was wondering when I can sign in to origin on my laptop? It is saying online sign in is not working

• 
  dlwlrnta (@dlwlrnta) reported 22 minutes ago

  hi @EAHelp @OriginInsider why i cant login into my origin account it says (crendentials incorrect or expired )whats the reason?i put corect password and etc but still cant login

• 
  lillith (@Satans_monster) reported 23 minutes ago

  @Crosimmer @EA @OriginInsider I’ve been in beta test for the new EA application and I’ve had some minor issues here and there but it’s generally fixed pretty quickly. Might just be bugging now that everyone is being forced to switch over at once.

• 
  Wxlliam (@Wxlliamdiff) reported 24 minutes ago

  fix apex rn @OriginInsider

• 
  the lifted libra (@swhipZ) reported 24 minutes ago

  Hey @OriginInsider fix your servers

• 
  VaraynTv (@Tcinar_tv) reported 27 minutes ago

  @EA @OriginInsider Hi there can you please add the option to have some creative names on ORIGIN. It sucks we have such limited options. it's 2022 I should be able to put whatever i want as my IGN. Should be an easy fix :)

• 
  nutritional yeet (@booyouhoar4L) reported 29 minutes ago

  @Yung_Frisk @OriginInsider i just fixed the screen issue now i just uninstalled the sims and reinstalled it fingers crossed it works

• 
  Arsen_Ajax (@arsen484) reported 33 minutes ago

  @OriginInsider Please fix this asp

• 
  AedanStarfang (Stumbling Innit...) (@AedanStarfang) reported 33 minutes ago

  Folks if you launch @thesims and it takes an inordinate amount of time to launch, gives you a "white screen" on start-up, and/or is unplayable due to in-game lag...save yourself a headache & CLEAR THE @Origininsider CACHE!!

• 
  Freysen (@Freeeysen) reported 33 minutes ago

  @OriginInsider I’ve tried to press the help button but all I’m met with is no help to my issue. This have happened before, but that time luckily I didn’t have any packs so I made a new account. I can’t afford that now, cause I can’t buy everything back again. I counted all the packs I had

• 
  iraré (@irareisfine) reported 37 minutes ago

  i would like to solve the issue with buying the new The Sims 4 expansion pack as well… @OriginInsider doesn't accept my credit card

• 
  AtaKOÇ-jorge hocanın sakızı (@Atakoc4) reported 39 minutes ago

  hello origin I wanted to tell you about the problem I've been experiencing for a few weeks. While the game is opening, your anticheat system opens and then closes. Then your fifa 23 game should come but nothing comes up. Please help.@originenergy @OriginInsider @EAFIFADirect

• 
  | TRS_R1 | (@TRS_R1) reported 42 minutes ago

  @PlayApex & @Respawn you all should be really ashamed of the way you run your company since launch of season 14 I can not get into my game on @OriginInsider not sure what everyone is doing but fix this verifying files issue PLEASE.

• 
  alaska🪐 (@linenliterature) reported 44 minutes ago

  @Crosimmer @EA @OriginInsider I had this exact problem on my macbook aswell! Texted the EA support and they logged into my account and installed a working version, now everything runs smoothly :)

• 
  Vegetto71 (@vegetto71) reported 45 minutes ago

  @DANNYonPC @OriginInsider Maybe it's just a user error lmfao

• 
  A (@AforAquarius) reported 47 minutes ago

  @OriginInsider Hey I live in Europe and idk if I’m the only one, but I can’t seem to enjoy the sale the sims 4 is having do you too there being a problem with the loading screen not loading to purchase anything I use an IOS device don’t know if that affects anything? Help? #sims4

• 
  John Vakaráč (@John200120) reported 50 minutes ago

  Didnt realise that @OriginInsider EA app is made by like 2 ppl from an indie studio. Because it definitelly feels like it. Constant issues with "connection" and broken game launching. Not to mention basic UX/UI features completely missing.

• 
  Jennifer Chambers (@Sourgirl1973) reported 54 minutes ago

  @OriginInsider Dumb question, but I just got home from work. Are the servers down?

• 
  Jordan Hardy (@JordanHardy655) reported 56 minutes ago

  @ilkerk77 @EASPORTSFIFA @OriginInsider I’ve had the same issue, can’t switch plates and the player I’m locked on just runs in a straight line. Is so frustrating and only happens since the patch!

• 
  K1sSeven (@sec_legend) reported 57 minutes ago

  @OriginInsider Can you ******* fix the Bugs or I'll **** you mother