Origin status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Origin reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Origin users through our website.

• Sign in (50%)
• Glitches (50%)

Live Outage Map

The most recent Origin outage reports came from the following cities:

City	Problem Type	Report Time
Sydney	Glitches	1 month ago
Albury	Sign in	1 month ago
Argenteuil	Sign in	3 months ago
Venoy	Online Play	11 months ago
Hellevoetsluis	Game Crash	1 year ago
Bordeaux	Glitches	1 year ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Origin Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Vito Andolini (@ARMSQUAD) reported 1 minute ago

  Hey @EA_DICE @T0TALfps Can we please get on top of this Firend(s) list not working thank you @OriginInsider Vito

• 
  alexander ag (@alexander_ag) reported 3 minutes ago

  @OriginInsider Fix your platform once and for all, how is it possible that whenever I want to play a game it asks me to log in and to top it off I always get an error

• 
  Changuita (@Leighaki) reported 5 minutes ago

  @OriginInsider FIX THIS.

• 
  GamerMom ♀️ Vix (@BipolarVix) reported 5 minutes ago

  OMG the @PlayApex update on @OriginInsider is so freakin broken for me. Stuck at 7% for 40 minutes .. paused, resumed, jumped to 70% but then once hit 100 it went to another "updating" timer .. 49 minutes since hitting the update button .. still no game

• 
  crosimmer (@Crosimmer) reported 7 minutes ago

  @Jessicamp1979 @EA @OriginInsider As for TS3, many players have been getting download errors since late August, but it worked for some on EA App. Maybe it hasn’t been fully fixed yet.

• 
  Enya Koudjo (@enyakdj) reported 8 minutes ago

  @OriginInsider when I open origin it keep coming up with error 404, servers temporarily unavailable?? Help

• 
  Rai Shah Jahan (@ShahJah73660120) reported 9 minutes ago

  Can't login to my EA App. "Your credentials are incorrect or have expired." I'm using accurate password but can't login. any suggestions? @OriginInsider @EAPlay

• 
  Freysen (@Freeeysen) reported 10 minutes ago

  @OriginInsider Can i please have a explanation on how I can lose sims 4 on origin? I bought at least 50 of the packs through origin and I woke up yesterday to everything is gone and I can’t download it again. I didn’t even touch the pc before logging on and seeing everything is gone. Fix it pls

• 
  moreno 🦧 (@morenovz__) reported 11 minutes ago

  @topgunner96 @OriginInsider I created a child account accidentally and now I can't play the game online and I can't fix it

• 
  AloneNeverLonely (@AloneNottLonely) reported 12 minutes ago

  I'm having trouble downloading the werewolves pack? I pre paid on origin and it says in green "unlocked" but not installed like the others? I've tried updating the game a nunber of times but no luck so far! #TheSims4 @OriginInsider @TheSims

• 
  Ashley (@Jadenfire) reported 16 minutes ago

  @OriginInsider This app is terrible doesn't work for Sims 2 & Sims 3 had issues had to go & download the old Origin app.... Now can't buy any packs ether from Origin that's fine.

• 
  A (@AforAquarius) reported 17 minutes ago

  @OriginInsider Hey I live in Europe and idk if I’m the only one, but I can’t seem to enjoy the sale the sims 4 is having do you too there being a problem with the loading screen not loading to purchase anything I use an IOS device don’t know if that affects anything? Help? #sims4

• 
  John Adkins (@PalaminoPS) reported 23 minutes ago

  @DANNYonPC @OriginInsider I had to create a batch file to launch the EA launcher just so I could stop the background service that keeps running after you exit out of the EA app.

• 
  Keith DeVaughn (@KeithDevaughn) reported 25 minutes ago

  @OriginInsider FIX YOUR ******* CAPTCHA!

• 
  Lumi Nightshard (@LumiPlaysGames) reported 33 minutes ago

  @OriginInsider Getting Server Connection Issues

• 
  crosimmer (@Crosimmer) reported 34 minutes ago

  @Jessicamp1979 @EA @OriginInsider It has shown up in my library (although with a download error, because EA) so it should hopefully show up for you soon (for whatever reason, it says The Sims 2 Double Deluxe). If it doesn't work out, there are always ways to get it from other places.

• 
  TheHomoNextDoor (@NeuroticParrot) reported 37 minutes ago

  @Crosimmer @EA @OriginInsider Things they should do. Make Sims 2 purchasable on EA. And fix Sims Medieval

• 
  BrokeAhhB (@brokeahhb) reported 37 minutes ago

  @OriginInsider you really need to fix your app. We shouldn't have to uninstall all of our @TheSims packs just to uninstall one ******* pack. LET US PICK AND CHOOSE WHAT TO UNINSTALL!!

• 
  EFCHarry (@EFCHarry0711) reported 39 minutes ago

  @jackholland75 @OriginInsider @EAPlay Steam is broken as well mate

• 
  Vim&Vigor🌿 (@QuietRebelArt) reported 39 minutes ago

  Has anyone else had issues with @OriginInsider not allowing your payments to process if you've made several purchases already, no matter the card you use? I tried 5 different forms of payment and I was trying to load my guy up on @TheSims sale.

• 
  justin (@ballspausereup) reported 39 minutes ago

  .@OriginInsider STOP SELLING YOUR ******* GAMES ON STEAM IF I HAVE TO USE YOUR **** *** SERVICE TO PLAY THEM

• 
  И.î.Ƙ.Ƙ.î (@bonkersx89) reported 41 minutes ago

  @redalpha23sims @TheSims @OriginInsider Same problem with my kit I contacted origin they said it’s in my library now & just wait for it to download . Watch it be a bug and I have to buy it and I’ll be okay with that I’ll feel better .

• 
  TheTomorrowSim (@TheTomorrowSim) reported 42 minutes ago

  Reinstall @OriginInsider again. Hoping that Origin fixes the problem but I doubt it. it could not fix the missing Expansions of Sims 3. Now off to get rid of cache, follow EA steps from pre-written texts... however, the last 14 hours that I have done this - THE STEPS DON'T WORK!

• 
  Crosimmer (@Crosimmer) reported 43 minutes ago

  @EA @TheSims @OriginInsider y’all better fix this

• 
  Belter Patois for Martian Stealth Tech 🛸🚀🌙🌟 (@woolydub) reported 48 minutes ago

  @OriginInsider I can't log in to Origin. I can't login to the EA app. I can't login to the Apex forums, I can't even go to the Origin website. I have no recourse in contacting you because any way to contact you is not working for me.

• 
  jcvis (@jcvis_) reported 49 minutes ago

  @OriginInsider @electronicarts Fix ur servers

• 
  Writin’ Duke (@DukeSkath) reported 50 minutes ago

  @Turtle502 @EA @OriginInsider Thanks for the suggestion, Turtle! After reading 200 forum posts where people were having this EXACT SAME problem, I decided to re-install Origin. Worked like a charm! Why is this so often required, EA? (sigh)

• 
  Fili (@iTzFiliSalsa) reported 52 minutes ago

  @karl_garland @EASPORTSFIFA @OriginInsider Can you fix your problem? I have the sale problem

• 
  hortnon (@hortnon) reported 52 minutes ago

  @DANNYonPC @OriginInsider at least they're not blaming the user in that error, that's a nice change

• 
  iraré (@irareisfine) reported 60 minutes ago

  i would like to solve the issue with buying the new The Sims 4 expansion pack as well… @OriginInsider doesn't accept my credit card