Origin status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Origin reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Origin users through our website.

• Matchmaking (50%)
• Online Play (50%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Origin Issues Reports

Latest outage, problems and issue reports in social media:

• 
  TheHomoNextDoor (@NeuroticParrot) reported 6 minutes ago

  @Crosimmer @EA @OriginInsider Things they should do. Make Sims 2 purchasable on EA. And fix Sims Medieval

• 
  myhobiisbangtan (@myhobiisbangtan) reported 7 minutes ago

  I just want to play sims but @OriginInsider login has been broken for daaaays #unfair

• 
  Vito Andolini (@ARMSQUAD) reported 7 minutes ago

  Hey @EA_DICE @T0TALfps Can we please get on top of this Firend(s) list not working thank you @OriginInsider Vito

• 
  نوره (@jG14aleb1zBggtW) reported 12 minutes ago

  @OriginInsider Hello I have an account in Orgin but I find a problem in entering the check asked for my email and my email is not able to use. There are other ways to send the code and thank you

• 
  | TRS_R1 | (@TRS_R1) reported 13 minutes ago

  @PlayApex & @Respawn you all should be really ashamed of the way you run your company since launch of season 14 I can not get into my game on @OriginInsider not sure what everyone is doing but fix this verifying files issue PLEASE.

• 
  Loli Deen (@LoliDeen) reported 16 minutes ago

  I'm so ******* mad witj @EA @EAHelp and @OriginInsider for not give me a solution for my problem! I spend a lot money on my games and i cant play since a week ago! And no one do ****!

• 
  Josh Cornprobst (@joshisyourhero) reported 23 minutes ago

  @OriginInsider Maybe you should partner with 2k so they can teach you guys how to contact people you ban for buying a new computer with your system false flagging people for account sharing, then not contacting people back for weeks if not months on end to fix your own mistake 👍

• 
  Daevoe Ssenyos (@Daevoe777) reported 23 minutes ago

  @OriginInsider Why can't anyone login in!?!!!!!!!

• 
  Niemand (@Niemand75222495) reported 25 minutes ago

  @JamieQu13579246 @EAHelp @OriginInsider send a message to #CYBERNETIC01 on Instagram they can fix issues like that. I got mine fixed some days back

• 
  jcvis (@jcvis_) reported 30 minutes ago

  @OriginInsider @electronicarts Fix ur servers

• 
  Debra Alyse (@DebraAlyse96) reported 30 minutes ago

  Never been this mad in my life. Tried playing my @TheSims game last night & couldn’t because @OriginInsider decided to act up, not letting me play. I tried everything with even logging out and back it, but problem was I couldn’t log in bc I had my old email & not able change it

• 
  Kittygirl23739 (@kittygirl23739) reported 31 minutes ago

  @OriginInsider I jumped the gun, but I finally got my game to work and fixed my issue with origin.

• 
  AloneNeverLonely (@AloneNottLonely) reported 34 minutes ago

  I'm having trouble downloading the werewolves pack? I pre paid on origin and it says in green "unlocked" but not installed like the others? I've tried updating the game a nunber of times but no luck so far! #TheSims4 @OriginInsider @TheSims

• 
  Kaidan Fan (@TLCece) reported 35 minutes ago

  @OriginInsider @EAHelp Hi, my router is broken and I won't have a new one for 3 to 5 business days. How can I access my game library on Origin? It won't let me view them.

• 
  َ (@givemdabIues) reported 35 minutes ago

  baby whoever at work today fix y’all stufffffff @OriginInsider

• 
  x@mirA (@x4m1r4) reported 36 minutes ago

  @redalpha23sims @TheSims @OriginInsider I will try it too. I have repaired it yesterday. But somehow, this might be a glitch? Imagine that if one can download all the DLCs for free?

• 
  Crosimmer (@Crosimmer) reported 37 minutes ago

  @EA @TheSims @OriginInsider y’all better fix this

• 
  Freysen (@Freeeysen) reported 37 minutes ago

  @OriginInsider I’ve tried to press the help button but all I’m met with is no help to my issue. This have happened before, but that time luckily I didn’t have any packs so I made a new account. I can’t afford that now, cause I can’t buy everything back again. I counted all the packs I had

• 
  Kasey 🤍 (@killakamdaily) reported 39 minutes ago

  @OriginInsider my origin is not letting me login and I paid for the sims 4 and city living so I need your help to fix it

• 
  Francisco gonzalez #ESP (@Frankimera) reported 48 minutes ago

  @OriginInsider No more playing and buying games @EA this app broken complety all modsfor @TheSims . The people no want app windows suck

• 
  Adriana Sibaja (@AdrianaSibaja6) reported 48 minutes ago

  @OriginInsider Hi! I have a problem with my Origin(I have a Mac). The problem is that my Origin doesn’t work. I launched the app but it didn’t worked. I even uninstalled Origin and The Sims 4(the only game that I have in my computer). However that dice didn’t worked out. Can you

• 
  Changuita (@Leighaki) reported 48 minutes ago

  @OriginInsider FIX THIS.

• 
  Knumskull (@Knumskull) reported 49 minutes ago

  @OriginInsider @EAHelp you verification code thingy is not dispatching codes properly, I'm not receiving any code for my EA App/Origin App login...

• 
  Belter Patois for Martian Stealth Tech 🛸🚀🌙🌟 (@woolydub) reported 53 minutes ago

  @OriginInsider I can't log in to Origin. I can't login to the EA app. I can't login to the Apex forums, I can't even go to the Origin website. I have no recourse in contacting you because any way to contact you is not working for me.

• 
  Shadows Hope (@_Inkieto123) reported 54 minutes ago

  @ooboochoo @OriginInsider Id suggest finding the system files that are correlated to your game its already made a folder id suggest deleting it completely then reinstalling when you uninstall a game or repair it it always leave some bits behind and can cause some problems lmk if it works

• 
  Turtle502 🐢 (@Turtle502) reported 55 minutes ago

  @DukeSkath @EA @OriginInsider you may have to run the "fix origin" app they have included in the installation directory, it's some .exe file thy IIRC starts with "fix" or maybe "repair"

• 
  Dan Hood (@MiisterH) reported 58 minutes ago

  @OriginInsider I have been trying to log in all day to purchase some of the Sims 4 Expansion Packs on sale. Just had an error saying “Sign In Is Currently Unavailable” Now it looks as though the sale is no longer on… And there’s still no way to sign in?

• 
  Benji (@BenjiDreams98) reported 58 minutes ago

  @OriginInsider How do I fix it so the application works on my computer again? Windows wants me to delete the program due to the shortcut no longer working properly.

• 
  Joan (@reinhartsdream) reported 1 hour ago

  @OriginInsider @EAHelp it’s driving me insane right now… I try to login in my origin account FOR WEEKS. I just bought a sims pack and I can’t play it. If i ask for help all you say is change password and you keep sending me codes but it DOESN’T WORK! Please FIX IT

• 
  Jennifer Radtke (@jennifer_radtke) reported 1 hour ago

  @amazon NEVER fails to make my life easier! Just canceled debit card due to fraud. Awaiting new one, I'm using cc....which @OriginInsider somehow was unable to verify. 🙄You guys had zero problem! Ty for allowing me to purchase my game expansion on release day! #loveamazon