Origin status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Origin reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Origin users through our website.

• Matchmaking (33%)
• Online Play (33%)
• Glitches (33%)

Live Outage Map

The most recent Origin outage reports came from the following cities:

City	Problem Type	Report Time
Sydney	Online Play	28 days ago
Calgary	Matchmaking	28 days ago
Sydney	Glitches	3 months ago
Albury	Sign in	3 months ago
Argenteuil	Sign in	5 months ago
Venoy	Online Play	1 year ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Origin Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ashley (@Jadenfire) reported 28 seconds ago

  @OriginInsider This app is terrible doesn't work for Sims 2 & Sims 3 had issues had to go & download the old Origin app.... Now can't buy any packs ether from Origin that's fine.

• 
  🐺 Simply J0🌙 (@SimplyJ0) reported 31 seconds ago

  Hey, @OriginInsider - can you please let me buy a pack for my friend? I do not have issue with my payment method, nor is my account empty 😭

• 
  GamerMom ♀️ Vix (@BipolarVix) reported 36 seconds ago

  OMG the @PlayApex update on @OriginInsider is so freakin broken for me. Stuck at 7% for 40 minutes .. paused, resumed, jumped to 70% but then once hit 100 it went to another "updating" timer .. 49 minutes since hitting the update button .. still no game

• 
  crosimmer (@Crosimmer) reported 2 minutes ago

  @KaytNicol3 @EA @OriginInsider No, it should stay the same. But we can’t even download it from EA App because it throws an error.

• 
  burner (@b00kreader1) reported 3 minutes ago

  @OriginInsider Is origin not working for anyone else or is it just me ??

• 
  crosimmer (@Crosimmer) reported 4 minutes ago

  @Jessicamp1979 @EA @OriginInsider It has shown up in my library (although with a download error, because EA) so it should hopefully show up for you soon (for whatever reason, it says The Sims 2 Double Deluxe). If it doesn't work out, there are always ways to get it from other places.

• 
  Tensai.Dooku (@Tensai_Dooku) reported 5 minutes ago

  I'm soo fking DONNEEEEE @OriginInsider @EA why i can't fking loing into my account?? i try to change my password them login..it's log me for fking 50 seconds and then disconect me and i try again and again ans still don't work..Wtf is this bullshit??And where is the fking real

• 
  Tori (@Tori89913239) reported 6 minutes ago

  @robertgaloci @OriginInsider Hello, my entire Sims 4 collection has vanished from my game library. The CS emails have been insufficient and haven't solved the issue. I WANT A refund!

• 
  Jeremy Armstrong (@Soulless4u) reported 7 minutes ago

  Hey, @OriginInsider Y'all need to fix y'all's customer support. I've been a customer with y'all for many years now. And the crap I'm going through they can't help and give me excuses not to help. It's ridiculous.

• 
  Scott Tipple (@ScottTipple) reported 9 minutes ago

  @OriginInsider how do you solve can’t find root in folder error?

• 
  alexander ag (@alexander_ag) reported 14 minutes ago

  @OriginInsider Fix your platform once and for all, how is it possible that whenever I want to play a game it asks me to log in and to top it off I always get an error

• 
  Kaidan Fan (@TLCece) reported 18 minutes ago

  @OriginInsider @EAHelp Hi, my router is broken and I won't have a new one for 3 to 5 business days. How can I access my game library on Origin? It won't let me view them.

• 
  BoxNews 📦 (@BoxNews11) reported 25 minutes ago

  @endme_raw @OriginInsider Origin is a steaming dog **** wrapped in C++. I hate the overlay. I hate the ****** connection issues. But most of all, I hate how so many good titles are chained to that useless platform. Let ppl play your games on non-Origin platforms you *****.

• 
  Vegetto71 (@vegetto71) reported 27 minutes ago

  @DANNYonPC @OriginInsider Maybe it's just a user error lmfao

• 
  5d Hug (@5dHug) reported 29 minutes ago

  @OriginInsider @OriginInsider I can sign into my account, but origin won't load. I can't get ahold of Customer Service. Any Ideas?

• 
  Ben (@Cleaver60907252) reported 29 minutes ago

  @EAHelp im having difficulties download FIFA 23. It says Download server is not responding. Please give it a few minutes and try again. If the problem persist, please contact the Origin help #FIFA23 @OriginInsider

• 
  ElNicoFernández (@OpinandoAndo5) reported 29 minutes ago

  @OriginInsider hi, any issue on origin login? I'm from Chile.

• 
  🍁•MJ•🍁 (@Celestial_Wolf_) reported 30 minutes ago

  Why is it taking so long to fix Orgin? All I want to do is update Sims 4 and play but I can't and don't tell me to try downloading the EA app because I already did and it's not loading up. Please hurry and fix this. It's very frustrating and disappointing. @OriginInsider @EA

• 
  hortnon (@hortnon) reported 31 minutes ago

  @DANNYonPC @OriginInsider at least they're not blaming the user in that error, that's a nice change

• 
  Sayim Khan (@sayimkhan07) reported 31 minutes ago

  @FilmVirtual @OriginInsider Same problem rn.

• 
  Francisco gonzalez #ESP (@Frankimera) reported 37 minutes ago

  @OriginInsider No more playing and buying games @EA this app broken complety all modsfor @TheSims . The people no want app windows suck

• 
  Annas Najib (@eh_annas) reported 37 minutes ago

  @OriginInsider you really to fix your game! Literally just respawned and headshot? Through multiple covers?

• 
  Jennifer Radtke (@jennifer_radtke) reported 39 minutes ago

  @amazon NEVER fails to make my life easier! Just canceled debit card due to fraud. Awaiting new one, I'm using cc....which @OriginInsider somehow was unable to verify. 🙄You guys had zero problem! Ty for allowing me to purchase my game expansion on release day! #loveamazon

• 
  Freysen (@Freeeysen) reported 44 minutes ago

  @OriginInsider Can i please have a explanation on how I can lose sims 4 on origin? I bought at least 50 of the packs through origin and I woke up yesterday to everything is gone and I can’t download it again. I didn’t even touch the pc before logging on and seeing everything is gone. Fix it pls

• 
  jcvis (@jcvis_) reported 47 minutes ago

  @OriginInsider @electronicarts Fix ur servers

• 
  AedanStarfang (Stumbling Innit...) (@AedanStarfang) reported 48 minutes ago

  Folks if you launch @thesims and it takes an inordinate amount of time to launch, gives you a "white screen" on start-up, and/or is unplayable due to in-game lag...save yourself a headache & CLEAR THE @Origininsider CACHE!!

• 
  刘铁锹 (@FvjePHTDO429p5l) reported 53 minutes ago

  @OriginInsider Hello, I recently bought Battlefield Five and Battlefield 2042 in Steam, but my account was banned just yesterday. I have complained many times, but I haven't responded. I hope the official can solve the problem of my incorrect sealing

• 
  Loli Deen (@LoliDeen) reported 55 minutes ago

  I'm so ******* mad witj @EA @EAHelp and @OriginInsider for not give me a solution for my problem! I spend a lot money on my games and i cant play since a week ago! And no one do ****!

• 
  yodaddy (@yodaddy011) reported 56 minutes ago

  @OriginInsider I haven’t had this many problems with a website EVER why every time I turn around something is wrong with Origin DO BETTER if sick of this and you have nothing to help us not a website not anything IM DONE

• 
  Edward Josh (@Edward__Josh) reported 57 minutes ago

  @kirst081_ @OriginInsider I had same issues with my account also. It’s quite surprising support system doesn’t work Luckily for me CLOUDMAN_TECH on Instagram helped me, Send him a message he’ll help you.