Origin status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Origin reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Origin users through our website.

• Sign in (33%)
• Matchmaking (33%)
• Glitches (33%)

Live Outage Map

The most recent Origin outage reports came from the following cities:

City	Problem Type	Report Time
Calgary	Matchmaking	22 minutes ago
Sydney	Glitches	2 months ago
Albury	Sign in	2 months ago
Argenteuil	Sign in	4 months ago
Venoy	Online Play	11 months ago
Hellevoetsluis	Game Crash	1 year ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Origin Issues Reports

Latest outage, problems and issue reports in social media:

• 
  🐺 Simply J0🌙 (@SimplyJ0) reported 25 seconds ago

  Hey, @OriginInsider - can you please let me buy a pack for my friend? I do not have issue with my payment method, nor is my account empty 😭

• 
  Kaidan Fan (@TLCece) reported 1 minute ago

  @RyanOnAMountain @OriginInsider @EAHelp Having to dig around around until I can find the folder with exe for a game I own is absolute crap. I had no such issue with steam and ubisoft connect. Can't even find gog games 😒

• 
  James Breuer (@ilCacciatore_72) reported 3 minutes ago

  @OriginInsider Quick question. If i sign up with Origin for gas and electricity, do i need to cancel my AGL service or does it automatically cancel when Origin commence supply? Haven’t changed provider for 15 years so not sure whats normal these days

• 
  dlwlrnta (@dlwlrnta) reported 6 minutes ago

  hi @EAHelp @OriginInsider why i cant login into my origin account it says (crendentials incorrect or expired )whats the reason?i put corect password and etc but still cant login

• 
  Benji (@BenjiDreams98) reported 8 minutes ago

  @OriginInsider How do I fix it so the application works on my computer again? Windows wants me to delete the program due to the shortcut no longer working properly.

• 
  toumi wissem (@toumiwissem2) reported 10 minutes ago

  FIFA 23 anti cheat error Fix it @EAFIFADirect @OriginInsider i pre order this game and i cant play

• 
  crosimmer (@Crosimmer) reported 12 minutes ago

  @KaytNicol3 @EA @OriginInsider No, it should stay the same. But we can’t even download it from EA App because it throws an error.

• 
  Francisco gonzalez #ESP (@Frankimera) reported 15 minutes ago

  @OriginInsider No more playing and buying games @EA this app broken complety all modsfor @TheSims . The people no want app windows suck

• 
  yodaddy (@yodaddy011) reported 17 minutes ago

  @OriginInsider I haven’t had this many problems with a website EVER why every time I turn around something is wrong with Origin DO BETTER if sick of this and you have nothing to help us not a website not anything IM DONE

• 
  alaska🪐 (@linenliterature) reported 18 minutes ago

  @Crosimmer @EA @OriginInsider I had this exact problem on my macbook aswell! Texted the EA support and they logged into my account and installed a working version, now everything runs smoothly :)

• 
  TheSimmerSisters (@SistersSimmer) reported 18 minutes ago

  @OriginInsider hi, I have a problem with mi Origin account. Every time I try to play to The Sims 4, the game it's not running, instead Origin opens a window with the message: download error. I tried everything: repair the game, log out from Origin and nothing works. Help please

• 
  Biohazard Waste (@botarmy30) reported 18 minutes ago

  @EASPORTS @OriginInsider @EAPlay I’m not able to sign in to origin. It says credentials are incorrect or expired. Even after resetting the password, it’s the same issue. Please help SOS! 🔴🔴🔴🔴🔴🔴🔴🔴🔴🔴🔴

• 
  Scott Tipple (@ScottTipple) reported 18 minutes ago

  @OriginInsider sign in is still not working.

• 
  5d Hug (@5dHug) reported 21 minutes ago

  @OriginInsider @OriginInsider I can sign into my account, but origin won't load. I can't get ahold of Customer Service. Any Ideas?

• 
  crosimmer (@Crosimmer) reported 23 minutes ago

  @MinicartTSR @OriginInsider I opened it earlier today and it worked, but it seems that EA servers have been having issues; they tweeted about it. Does Sims 2 show up in your EA App?

• 
  EFCHarry (@EFCHarry0711) reported 24 minutes ago

  @jackholland75 @OriginInsider @EAPlay Steam is broken as well mate

• 
  Vito Andolini (@ARMSQUAD) reported 26 minutes ago

  Hey @EA_DICE @T0TALfps Can we please get on top of this Firend(s) list not working thank you @OriginInsider Vito

• 
  alexander ag (@alexander_ag) reported 28 minutes ago

  @OriginInsider Fix your platform once and for all, how is it possible that whenever I want to play a game it asks me to log in and to top it off I always get an error

• 
  Kittygirl23739 (@kittygirl23739) reported 28 minutes ago

  @OriginInsider I jumped the gun, but I finally got my game to work and fixed my issue with origin.

• 
  jcvis (@jcvis_) reported 28 minutes ago

  @OriginInsider @electronicarts Fix ur servers

• 
  burner (@b00kreader1) reported 32 minutes ago

  @eefuuck @OriginInsider Ugh I’m glad I’m not the only one. I couldn’t tell if it was my laptop or origin itself causing issues

• 
  biggirlmandy (@biggirlmandy) reported 40 minutes ago

  @OriginInsider i’ve got some server connection issues. what’s going on?

• 
  Jeremy Armstrong (@Soulless4u) reported 41 minutes ago

  Hey, @OriginInsider Y'all need to fix y'all's customer support. I've been a customer with y'all for many years now. And the crap I'm going through they can't help and give me excuses not to help. It's ridiculous.

• 
  ً (@carolskree) reported 43 minutes ago

  thanks for the horrible customer service and unassistance @EA @OriginInsider

• 
  💜🦄 Unicorn_sunshine 🧡 (@UnicornVanders) reported 46 minutes ago

  Is me ?!? But i can't be able to buy #Sims4 werewolf pack ?!? The order does go through?!? I hope @OriginInsider just not working properly

• 
  Dottie (@dotster43) reported 49 minutes ago

  @OriginInsider I was wondering when I can sign in to origin on my laptop? It is saying online sign in is not working

• 
  GamerMom ♀️ Vix (@BipolarVix) reported 50 minutes ago

  OMG the @PlayApex update on @OriginInsider is so freakin broken for me. Stuck at 7% for 40 minutes .. paused, resumed, jumped to 70% but then once hit 100 it went to another "updating" timer .. 49 minutes since hitting the update button .. still no game

• 
  Luke Davniero (@LukeDavniero) reported 51 minutes ago

  @OriginInsider Hello! Im having a bit of trouble after I transferred from origin to the EA app. Now when I try and play the sims 3 or 4 the game won't load. It says the title I have downloaded may have been downloaded from another user. Not sure how to fix this since I only use one account.

• 
  Anna (@xannabannana) reported 55 minutes ago

  @redalpha23sims @TheSims @OriginInsider I’ve got the same glitch, but I don’t see them in game 🥲

• 
  Keith DeVaughn (@KeithDevaughn) reported 58 minutes ago

  @OriginInsider FIX YOUR ******* CAPTCHA!