Origin status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Origin reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Origin users through our website.

• Sign in (25%)
• Matchmaking (25%)
• Online Play (25%)
• Glitches (25%)

Live Outage Map

The most recent Origin outage reports came from the following cities:

City	Problem Type	Report Time
Sydney	Online Play	10 days ago
Calgary	Matchmaking	10 days ago
Sydney	Glitches	2 months ago
Albury	Sign in	3 months ago
Argenteuil	Sign in	4 months ago
Venoy	Online Play	1 year ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Origin Issues Reports

Latest outage, problems and issue reports in social media:

• 
  BJ (@BJ45146681) reported 4 minutes ago

  @OriginInsider @EAHelp @PlayApex whichever engineers were woken up for pager duty, ty for fixing the login servers so quickly.

• 
  Arsen_Ajax (@arsen484) reported 5 minutes ago

  @OriginInsider I having log in issue for last 2days. It says technical issue.

• 
  Jessica M. Poller (@Jessicamp1979) reported 6 minutes ago

  @Crosimmer @EA @OriginInsider I'm also getting a download error. The Sims 3 Fast Lane Stuff, from Origin and EA App download error. I contacted EA and they basically told me to "sit and wait".

• 
  dlwlrnta (@dlwlrnta) reported 6 minutes ago

  hi @EAHelp @OriginInsider why i cant login into my origin account it says (crendentials incorrect or expired )whats the reason?i put corect password and etc but still cant login

• 
  Edward Josh (@Edward__Josh) reported 7 minutes ago

  @FvjePHTDO429p5l @OriginInsider I had same issues with my account also. It’s quite surprising support system doesn’t work Luckily for me CLOUDMAN_TECH on Instagram helped me, Send him a message he’ll help you.

• 
  crosimmer (@Crosimmer) reported 8 minutes ago

  @Jessicamp1979 @EA @OriginInsider It has shown up in my library (although with a download error, because EA) so it should hopefully show up for you soon (for whatever reason, it says The Sims 2 Double Deluxe). If it doesn't work out, there are always ways to get it from other places.

• 
  TheSimmerSisters (@SistersSimmer) reported 8 minutes ago

  @OriginInsider hi, I have a problem with mi Origin account. Every time I try to play to The Sims 4, the game it's not running, instead Origin opens a window with the message: download error. I tried everything: repair the game, log out from Origin and nothing works. Help please

• 
  Annas Najib (@eh_annas) reported 9 minutes ago

  @OriginInsider you really to fix your game! Literally just respawned and headshot? Through multiple covers?

• 
  Scotty (@MrScottyKarate) reported 11 minutes ago

  @OriginInsider every time I buy a game and a "Please sign in to origin" thing pops up, I immediately return that game. Hard NO to origin and extra walls.

• 
  Tensai.Dooku (@Tensai_Dooku) reported 16 minutes ago

  I'm soo fking DONNEEEEE @OriginInsider @EA why i can't fking loing into my account?? i try to change my password them login..it's log me for fking 50 seconds and then disconect me and i try again and again ans still don't work..Wtf is this bullshit??And where is the fking real

• 
  征服王になる (@ailen__tsuki) reported 17 minutes ago

  @OriginInsider When will the server in China be available? When I'm not using a network accelerator, I've found that the input lag of the device is very low. But after using it, the input lag of the device is particularly high. I hope one day my ping will be very low all over the world,

• 
  Biohazard Waste (@botarmy30) reported 24 minutes ago

  @EASPORTS @OriginInsider @EAPlay I’m not able to sign in to origin. It says credentials are incorrect or expired. Even after resetting the password, it’s the same issue. Please help SOS! 🔴🔴🔴🔴🔴🔴🔴🔴🔴🔴🔴

• 
  gellifish (@gellifish1) reported 32 minutes ago

  @OriginInsider hey Origin. Is it common for your customer support to close a conversation without completing the help ticket? Poor service and I would just like to have access to the games that I have spent thousands of dollars on.

• 
  katie ✨🦇🌙 (@KaytNicol3) reported 33 minutes ago

  @Crosimmer @EA @OriginInsider ****, I don’t even get the error pop up it just won’t load… *goes to re-download origin*

• 
  John Adkins (@PalaminoPS) reported 35 minutes ago

  @DANNYonPC @OriginInsider I had to create a batch file to launch the EA launcher just so I could stop the background service that keeps running after you exit out of the EA app.

• 
  TheHomoNextDoor (@NeuroticParrot) reported 40 minutes ago

  @Crosimmer @EA @OriginInsider Things they should do. Make Sims 2 purchasable on EA. And fix Sims Medieval

• 
  Kaidan Fan (@TLCece) reported 40 minutes ago

  @RyanOnAMountain @OriginInsider @EAHelp Having to dig around around until I can find the folder with exe for a game I own is absolute crap. I had no such issue with steam and ubisoft connect. Can't even find gog games 😒

• 
  SVR06 Legend. Lexi Monize. (@TheeLexiMonize) reported 41 minutes ago

  @SimlishGirl @OriginInsider Happened yesterday I used the game application inside the bin folder started for me. Origin is classic for this issue switch to offline too.

• 
  Andy (@CrayMalone) reported 42 minutes ago

  @emma50nicole @OriginInsider @TheSims okay good lol couple weeks ago I had to go through every single folder to find my problem after cc shopping for a few hours and I forget to put something in my test folder... I was this close to starting over again

• 
  Edward Josh (@Edward__Josh) reported 43 minutes ago

  @kirst081_ @OriginInsider I had same issues with my account also. It’s quite surprising support system doesn’t work Luckily for me CLOUDMAN_TECH on Instagram helped me, Send him a message he’ll help you.

• 
  Chase Hammer (@chasehammer) reported 43 minutes ago

  Madden 23 is so broken...sigh yet again Walking through walls, ghost players on field. black screens. Ooof. #Madden23 @EAMaddenNFL @OriginInsider

• 
  the lifted libra (@swhipZ) reported 44 minutes ago

  Hey @OriginInsider fix your servers

• 
  jcvis (@jcvis_) reported 49 minutes ago

  @OriginInsider @electronicarts Fix ur servers

• 
  Joan (@reinhartsdream) reported 50 minutes ago

  @OriginInsider @EAHelp it’s driving me insane right now… I try to login in my origin account FOR WEEKS. I just bought a sims pack and I can’t play it. If i ask for help all you say is change password and you keep sending me codes but it DOESN’T WORK! Please FIX IT

• 
  Just Beth (@theworldamongus) reported 53 minutes ago

  @EA should have stuck with the @OriginInsider app. I had few issues with Origin, but am lucky when I’m able to get my Sims games to load with the EA app.

• 
  5d Hug (@5dHug) reported 53 minutes ago

  @OriginInsider @OriginInsider I can sign into my account, but origin won't load. I can't get ahold of Customer Service. Any Ideas?

• 
  CosmosStarStuff (@cosmoscountrys1) reported 55 minutes ago

  @OriginInsider What is happening to your login system? can't receive the codes on my email, can't even receive new credentials while creating a new account. A 5 yo girl wants to play simcity and nothing happens with the login system. please help.

• 
  Ashley (@Jadenfire) reported 57 minutes ago

  @OriginInsider This app is terrible doesn't work for Sims 2 & Sims 3 had issues had to go & download the old Origin app.... Now can't buy any packs ether from Origin that's fine.

• 
  Shoeske (@Shoeske15) reported 58 minutes ago

  @OriginInsider fix ur servers

• 
  hortnon (@hortnon) reported 59 minutes ago

  @DANNYonPC @OriginInsider at least they're not blaming the user in that error, that's a nice change