Origin status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Origin reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Origin users through our website.

• Sign in (100%)

Live Outage Map

The most recent Origin outage reports came from the following cities:

City	Problem Type	Report Time
Sydney	Sign in	4 days ago
Sydney	Online Play	3 months ago
Calgary	Matchmaking	3 months ago
Sydney	Glitches	5 months ago
Albury	Sign in	6 months ago
Argenteuil	Sign in	7 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Origin Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dan Hood (@MiisterH) reported 1 minute ago

  @OriginInsider I have been trying to log in all day to purchase some of the Sims 4 Expansion Packs on sale. Just had an error saying “Sign In Is Currently Unavailable” Now it looks as though the sale is no longer on… And there’s still no way to sign in?

• 
  Vim&Vigor🌿 (@QuietRebelArt) reported 5 minutes ago

  Has anyone else had issues with @OriginInsider not allowing your payments to process if you've made several purchases already, no matter the card you use? I tried 5 different forms of payment and I was trying to load my guy up on @TheSims sale.

• 
  Mikayla (@flowerl75176775) reported 9 minutes ago

  @OriginInsider Why is origin saying sign in failure whenever I click sign in or redeem a code?! This is BS!

• 
  Bryce (@Bryce_tatdawg) reported 10 minutes ago

  @OriginInsider Can’t play apex with origin please fix it!!

• 
  Kasey 🤍 (@killakamdaily) reported 11 minutes ago

  @OriginInsider my origin is not letting me login and I paid for the sims 4 and city living so I need your help to fix it

• 
  Edward Josh (@Edward__Josh) reported 11 minutes ago

  @FvjePHTDO429p5l @OriginInsider I had same issues with my account also. It’s quite surprising support system doesn’t work Luckily for me CLOUDMAN_TECH on Instagram helped me, Send him a message he’ll help you.

• 
  AtaKOÇ-jorge hocanın sakızı (@Atakoc4) reported 11 minutes ago

  hello origin I wanted to tell you about the problem I've been experiencing for a few weeks. While the game is opening, your anticheat system opens and then closes. Then your fifa 23 game should come but nothing comes up. Please help.@originenergy @OriginInsider @EAFIFADirect

• 
  Pinhead Larry (@MikeFromPV) reported 15 minutes ago

  @OriginInsider @BattlefieldComm can yall fix the game man? 4 crashes in 2 ours where I have to restart my pc to get back into the game.

• 
  burner (@b00kreader1) reported 20 minutes ago

  @eefuuck @OriginInsider Ugh I’m glad I’m not the only one. I couldn’t tell if it was my laptop or origin itself causing issues

• 
  Jennifer Chambers (@Sourgirl1973) reported 21 minutes ago

  @OriginInsider Dumb question, but I just got home from work. Are the servers down?

• 
  crosimmer (@Crosimmer) reported 22 minutes ago

  @MinicartTSR @OriginInsider I opened it earlier today and it worked, but it seems that EA servers have been having issues; they tweeted about it. Does Sims 2 show up in your EA App?

• 
  💜🦄 Unicorn_sunshine 🧡 (@UnicornVanders) reported 29 minutes ago

  Is me ?!? But i can't be able to buy #Sims4 werewolf pack ?!? The order does go through?!? I hope @OriginInsider just not working properly

• 
  Shoeske (@Shoeske15) reported 32 minutes ago

  @OriginInsider fix ur servers

• 
  jcvis (@jcvis_) reported 33 minutes ago

  @OriginInsider @electronicarts Fix ur servers

• 
  🍁•MJ•🍁 (@Celestial_Wolf_) reported 33 minutes ago

  Why is it taking so long to fix Orgin? All I want to do is update Sims 4 and play but I can't and don't tell me to try downloading the EA app because I already did and it's not loading up. Please hurry and fix this. It's very frustrating and disappointing. @OriginInsider @EA

• 
  🌹Iris, going to see the rose (@tyongsqueen) reported 35 minutes ago

  @OriginInsider @EAHelp fix your ******* problems gvd

• 
  Vegetto71 (@vegetto71) reported 35 minutes ago

  @DANNYonPC @OriginInsider Maybe it's just a user error lmfao

• 
  John Vakaráč (@John200120) reported 36 minutes ago

  Didnt realise that @OriginInsider EA app is made by like 2 ppl from an indie studio. Because it definitelly feels like it. Constant issues with "connection" and broken game launching. Not to mention basic UX/UI features completely missing.

• 
  Scott Tipple (@ScottTipple) reported 37 minutes ago

  @OriginInsider how do you solve can’t find root in folder error?

• 
  TheTomorrowSim (@TheTomorrowSim) reported 48 minutes ago

  Reinstall @OriginInsider again. Hoping that Origin fixes the problem but I doubt it. it could not fix the missing Expansions of Sims 3. Now off to get rid of cache, follow EA steps from pre-written texts... however, the last 14 hours that I have done this - THE STEPS DON'T WORK!

• 
  🌹Iris, going to see the rose (@tyongsqueen) reported 48 minutes ago

  @OriginInsider @EAHelp fix your ******* pro

• 
  Jeremy Armstrong (@Soulless4u) reported 51 minutes ago

  Hey, @OriginInsider Y'all need to fix y'all's customer support. I've been a customer with y'all for many years now. And the crap I'm going through they can't help and give me excuses not to help. It's ridiculous.

• 
  Kaidan Fan (@TLCece) reported 51 minutes ago

  @OriginInsider @EAHelp Hi, my router is broken and I won't have a new one for 3 to 5 business days. How can I access my game library on Origin? It won't let me view them.

• 
  TheSimmerSisters (@SistersSimmer) reported 53 minutes ago

  @OriginInsider hi, I have a problem with mi Origin account. Every time I try to play to The Sims 4, the game it's not running, instead Origin opens a window with the message: download error. I tried everything: repair the game, log out from Origin and nothing works. Help please

• 
  𝘿𝘼𝙕𝙀𝘿𝙉𝙀𝙏𝙄𝘾 🥽 (@Dazednetic) reported 53 minutes ago

  @Vrified_Games @EAHelp @OriginInsider Customer service. I'm not gonna go into details. But awful.

• 
  Arsen_Ajax (@arsen484) reported 55 minutes ago

  @OriginInsider Please fix this asp

• 
  yodaddy (@yodaddy011) reported 56 minutes ago

  @OriginInsider I haven’t had this many problems with a website EVER why every time I turn around something is wrong with Origin DO BETTER if sick of this and you have nothing to help us not a website not anything IM DONE

• 
  Scotty (@MrScottyKarate) reported 56 minutes ago

  @OriginInsider every time I buy a game and a "Please sign in to origin" thing pops up, I immediately return that game. Hard NO to origin and extra walls.

• 
  BJ (@BJ45146681) reported 57 minutes ago

  @OriginInsider @EAHelp @PlayApex whichever engineers were woken up for pager duty, ty for fixing the login servers so quickly.

• 
  x@mirA (@x4m1r4) reported 60 minutes ago

  @redalpha23sims @TheSims @OriginInsider I will try it too. I have repaired it yesterday. But somehow, this might be a glitch? Imagine that if one can download all the DLCs for free?