Origin status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Origin reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Origin users through our website.

• Sign in (25%)
• Matchmaking (25%)
• Online Play (25%)
• Glitches (25%)

Live Outage Map

The most recent Origin outage reports came from the following cities:

City	Problem Type	Report Time
Sydney	Online Play	2 days ago
Calgary	Matchmaking	2 days ago
Sydney	Glitches	2 months ago
Albury	Sign in	2 months ago
Argenteuil	Sign in	4 months ago
Venoy	Online Play	11 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Origin Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jessica M. Poller (@Jessicamp1979) reported 4 minutes ago

  @Crosimmer @EA @OriginInsider I'm also getting a download error. The Sims 3 Fast Lane Stuff, from Origin and EA App download error. I contacted EA and they basically told me to "sit and wait".

• 
  Cervantes (@Cervantes_REMIX) reported 4 minutes ago

  @OriginInsider cant login to origin, what are you doing EA ?!! cccccc

• 
  jayden (@Mika99839545) reported 6 minutes ago

  @OriginInsider I can’t pre order or sign into my origin account it just keeps giving me the deal to sign in again

• 
  R002M4R1K3 ☺︎︎ (@RoosMarikeKRL) reported 8 minutes ago

  @OriginInsider please fix your **** i haven't been able to log into the sims for weeks😭😭 please Idk what to do at school now

• 
  Enya Koudjo (@enyakdj) reported 10 minutes ago

  @OriginInsider when I open origin it keep coming up with error 404, servers temporarily unavailable?? Help

• 
  alaska🪐 (@linenliterature) reported 11 minutes ago

  @Crosimmer @EA @OriginInsider I had this exact problem on my macbook aswell! Texted the EA support and they logged into my account and installed a working version, now everything runs smoothly :)

• 
  AedanStarfang (Stumbling Innit...) (@AedanStarfang) reported 12 minutes ago

  Folks if you launch @thesims and it takes an inordinate amount of time to launch, gives you a "white screen" on start-up, and/or is unplayable due to in-game lag...save yourself a headache & CLEAR THE @Origininsider CACHE!!

• 
  Twisted_Goddess2 (@35dc16aef46f430) reported 20 minutes ago

  @OriginInsider why isn't my verification code going through to my Yahoo account please fix it so I can get my sims4 back!!!!

• 
  Freysen (@Freeeysen) reported 23 minutes ago

  @OriginInsider I’ve tried to press the help button but all I’m met with is no help to my issue. This have happened before, but that time luckily I didn’t have any packs so I made a new account. I can’t afford that now, cause I can’t buy everything back again. I counted all the packs I had

• 
  AloneNeverLonely (@AloneNottLonely) reported 25 minutes ago

  I'm having trouble downloading the werewolves pack? I pre paid on origin and it says in green "unlocked" but not installed like the others? I've tried updating the game a nunber of times but no luck so far! #TheSims4 @OriginInsider @TheSims

• 
  🐺 Simply J0🌙 (@SimplyJ0) reported 28 minutes ago

  Hey, @OriginInsider - can you please let me buy a pack for my friend? I do not have issue with my payment method, nor is my account empty 😭

• 
  Kaidan Fan (@TLCece) reported 30 minutes ago

  @OriginInsider @EAHelp Hi, my router is broken and I won't have a new one for 3 to 5 business days. How can I access my game library on Origin? It won't let me view them.

• 
  Vito Andolini (@ARMSQUAD) reported 30 minutes ago

  Hey @EA_DICE @T0TALfps Can we please get on top of this Firend(s) list not working thank you @OriginInsider Vito

• 
  jaye 🧚🏾 (@ImCuteThough) reported 33 minutes ago

  New @TheSims content came out today and I can’t even enjoy it 😭. @EA fix my @OriginInsider account 😭

• 
  K1sSeven (@sec_legend) reported 33 minutes ago

  @OriginInsider Can you ******* fix the Bugs or I'll **** you mother

• 
  Freysen (@Freeeysen) reported 35 minutes ago

  @OriginInsider Can i please have a explanation on how I can lose sims 4 on origin? I bought at least 50 of the packs through origin and I woke up yesterday to everything is gone and I can’t download it again. I didn’t even touch the pc before logging on and seeing everything is gone. Fix it pls

• 
  Kittygirl23739 (@kittygirl23739) reported 35 minutes ago

  @OriginInsider I jumped the gun, but I finally got my game to work and fixed my issue with origin.

• 
  Hoang Lam (@Hoangvl) reported 36 minutes ago

  @OriginInsider Are the Origin servers down in Louisiana? Can't log on for 2 days now. Says Login server not available

• 
  Just Beth (@theworldamongus) reported 38 minutes ago

  @EA should have stuck with the @OriginInsider app. I had few issues with Origin, but am lucky when I’m able to get my Sims games to load with the EA app.

• 
  Ibraheem bin adel (@A_4BM) reported 38 minutes ago

  @OriginInsider cloud not connect to the server , please try again in a few minutes. I need help solving the problem 🤍.

• 
  Proper Drashig (@ProperDrashig) reported 40 minutes ago

  @OriginInsider Please fix Origin for Linux devices like the Steam Deck

• 
  Knumskull (@Knumskull) reported 42 minutes ago

  @EAHelp @EAHelp @OriginInsider This issue is still not solved.

• 
  Annas Najib (@eh_annas) reported 46 minutes ago

  @OriginInsider you really to fix your game! Literally just respawned and headshot? Through multiple covers?

• 
  burner (@b00kreader1) reported 46 minutes ago

  @eefuuck @OriginInsider Ugh I’m glad I’m not the only one. I couldn’t tell if it was my laptop or origin itself causing issues

• 
  Stefanie K (@StefKuczek) reported 47 minutes ago

  @EA and @OriginInsider , having trouble logging into Origin, is it currently down?

• 
  Arsen_Ajax (@arsen484) reported 51 minutes ago

  @OriginInsider Please fix this asp

• 
  TheSimmerSisters (@SistersSimmer) reported 57 minutes ago

  @OriginInsider hi, I have a problem with mi Origin account. Every time I try to play to The Sims 4, the game it's not running, instead Origin opens a window with the message: download error. I tried everything: repair the game, log out from Origin and nothing works. Help please

• 
  crosimmer (@Crosimmer) reported 57 minutes ago

  @Jessicamp1979 @EA @OriginInsider And you get the download error even when you try downloading from EA App?

• 
  Chris (@Chris7132017) reported 59 minutes ago

  @Chipisontheway @EazyGfs Yep after a whole day they still can’t fix it wtf @OriginInsider

• 
  myhobiisbangtan (@myhobiisbangtan) reported 59 minutes ago

  I just want to play sims but @OriginInsider login has been broken for daaaays #unfair