Origin status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Origin reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Origin users through our website.

• Matchmaking (50%)
• Online Play (50%)

Live Outage Map

The most recent Origin outage reports came from the following cities:

City	Problem Type	Report Time
Sydney	Online Play	2 months ago
Calgary	Matchmaking	2 months ago
Sydney	Glitches	4 months ago
Albury	Sign in	4 months ago
Argenteuil	Sign in	6 months ago
Venoy	Online Play	1 year ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Origin Issues Reports

Latest outage, problems and issue reports in social media:

• 
  И.î.Ƙ.Ƙ.î (@bonkersx89) reported 23 seconds ago

  @redalpha23sims @TheSims @OriginInsider Same problem with my kit I contacted origin they said it’s in my library now & just wait for it to download . Watch it be a bug and I have to buy it and I’ll be okay with that I’ll feel better .

• 
  Edward Josh (@Edward__Josh) reported 3 minutes ago

  @kirst081_ @OriginInsider I had same issues with my account also. It’s quite surprising support system doesn’t work Luckily for me CLOUDMAN_TECH on Instagram helped me, Send him a message he’ll help you.

• 
  Lukas gill (@Lukasgill6) reported 6 minutes ago

  @OriginInsider I’m not having a problem with Origin I just wanna fix the problem with battlefield

• 
  Vim&Vigor🌿 (@QuietRebelArt) reported 9 minutes ago

  Has anyone else had issues with @OriginInsider not allowing your payments to process if you've made several purchases already, no matter the card you use? I tried 5 different forms of payment and I was trying to load my guy up on @TheSims sale.

• 
  BrokeAhhB (@brokeahhb) reported 16 minutes ago

  @OriginInsider you really need to fix your app. We shouldn't have to uninstall all of our @TheSims packs just to uninstall one ******* pack. LET US PICK AND CHOOSE WHAT TO UNINSTALL!!

• 
  ElNicoFernández (@OpinandoAndo5) reported 21 minutes ago

  @OriginInsider hi, any issue on origin login? I'm from Chile.

• 
  Biohazard Waste (@botarmy30) reported 22 minutes ago

  @EASPORTS @OriginInsider @EAPlay I’m not able to sign in to origin. It says credentials are incorrect or expired. Even after resetting the password, it’s the same issue. Please help SOS! 🔴🔴🔴🔴🔴🔴🔴🔴🔴🔴🔴

• 
  alaska🪐 (@linenliterature) reported 24 minutes ago

  @Crosimmer @EA @OriginInsider I had this exact problem on my macbook aswell! Texted the EA support and they logged into my account and installed a working version, now everything runs smoothly :)

• 
  💜🦄 Unicorn_sunshine 🧡 (@UnicornVanders) reported 27 minutes ago

  Is me ?!? But i can't be able to buy #Sims4 werewolf pack ?!? The order does go through?!? I hope @OriginInsider just not working properly

• 
  sul sul sam 👋 (@sulsulsimsam) reported 28 minutes ago

  Hey, @EA, @TheSims, @OriginInsider — Do you want me to buy your $40 EP or not? It’s been almost 15 minutes and all I’m getting are errors. Is this another preview?

• 
  Scott Tipple (@ScottTipple) reported 28 minutes ago

  @OriginInsider sign in is still not working.

• 
  Crosimmer (@Crosimmer) reported 28 minutes ago

  @EA @TheSims @OriginInsider y’all better fix this

• 
  Arsen_Ajax (@arsen484) reported 31 minutes ago

  @OriginInsider Please fix this asp

• 
  TheSimmerSisters (@SistersSimmer) reported 32 minutes ago

  @OriginInsider hi, I have a problem with mi Origin account. Every time I try to play to The Sims 4, the game it's not running, instead Origin opens a window with the message: download error. I tried everything: repair the game, log out from Origin and nothing works. Help please

• 
  AloneNeverLonely (@AloneNottLonely) reported 33 minutes ago

  I'm having trouble downloading the werewolves pack? I pre paid on origin and it says in green "unlocked" but not installed like the others? I've tried updating the game a nunber of times but no luck so far! #TheSims4 @OriginInsider @TheSims

• 
  Délio Gomes (@lio_twenty2) reported 33 minutes ago

  @OriginInsider “The origin store is currently disabled because blablabla…” fix you app! This unacceptable! @EASPORTSFIFA @OriginInsider

• 
  nutritional yeet (@booyouhoar4L) reported 34 minutes ago

  @Yung_Frisk @OriginInsider i just fixed the screen issue now i just uninstalled the sims and reinstalled it fingers crossed it works

• 
  Tori (@Tori89913239) reported 35 minutes ago

  @robertgaloci @OriginInsider Hello, my entire Sims 4 collection has vanished from my game library. The CS emails have been insufficient and haven't solved the issue. I WANT A refund!

• 
  Aditya Jahagirdar (@AdityaJahagir13) reported 38 minutes ago

  @masse9466 @OriginInsider Same issue

• 
  Hano Beats Official (@HanoBeatsoff) reported 38 minutes ago

  @OriginInsider why i cant connect on my servers they u got technical problems i want my account back please as fast as possible i did money on your platform so please fix it

• 
  Just Beth (@theworldamongus) reported 41 minutes ago

  @EA should have stuck with the @OriginInsider app. I had few issues with Origin, but am lucky when I’m able to get my Sims games to load with the EA app.

• 
  Fili (@iTzFiliSalsa) reported 43 minutes ago

  @karl_garland @EASPORTSFIFA @OriginInsider Can you fix your problem? I have the sale problem

• 
  Stephan J (@Stephan90177286) reported 44 minutes ago

  @lea2times @OriginInsider Same, and some of ME2 DLC is failing to install. One is Inferno Armor.. Now it just feels a broken mess.

• 
  SVR06 Legend. Lexi Monize. (@TheeLexiMonize) reported 47 minutes ago

  @SimlishGirl @OriginInsider Happened yesterday I used the game application inside the bin folder started for me. Origin is classic for this issue switch to offline too.

• 
  Josh J (@Josh_Jovenal) reported 47 minutes ago

  @EAHelp your guys app sucks just let me keep @OriginInsider 🙄 Uninstalled your **** cause my games kept crashing, had no problems with Origin and now you guys are forcing us to download your ****** app 😒

• 
  Marcus 🇸🇪 (@Mrcus1904) reported 50 minutes ago

  @OriginInsider Fix your ****!

• 
  VaraynTv (@Tcinar_tv) reported 52 minutes ago

  @EA @OriginInsider Hi there can you please add the option to have some creative names on ORIGIN. It sucks we have such limited options. it's 2022 I should be able to put whatever i want as my IGN. Should be an easy fix :)

• 
  Keith DeVaughn (@KeithDevaughn) reported 55 minutes ago

  @OriginInsider Yo fix your damn captcha. Wtf is wrong with yall??

• 
  Andy (@CrayMalone) reported 56 minutes ago

  @emma50nicole @OriginInsider @TheSims okay good lol couple weeks ago I had to go through every single folder to find my problem after cc shopping for a few hours and I forget to put something in my test folder... I was this close to starting over again

• 
  Joan (@reinhartsdream) reported 59 minutes ago

  @OriginInsider @EAHelp it’s driving me insane right now… I try to login in my origin account FOR WEEKS. I just bought a sims pack and I can’t play it. If i ask for help all you say is change password and you keep sending me codes but it DOESN’T WORK! Please FIX IT