Origin status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Origin reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Origin users through our website.

• Matchmaking (50%)
• Online Play (50%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Origin Issues Reports

Latest outage, problems and issue reports in social media:

• 
  𝘿𝘼𝙕𝙀𝘿𝙉𝙀𝙏𝙄𝘾 🥽 (@Dazednetic) reported 2 minutes ago

  @Vrified_Games @EAHelp @OriginInsider Customer service. I'm not gonna go into details. But awful.

• 
  Edward Josh (@Edward__Josh) reported 2 minutes ago

  @kirst081_ @OriginInsider I had same issues with my account also. It’s quite surprising support system doesn’t work Luckily for me CLOUDMAN_TECH on Instagram helped me, Send him a message he’ll help you.

• 
  A (@AforAquarius) reported 3 minutes ago

  @OriginInsider Hey I live in Europe and idk if I’m the only one, but I can’t seem to enjoy the sale the sims 4 is having do you too there being a problem with the loading screen not loading to purchase anything I use an IOS device don’t know if that affects anything? Help? #sims4

• 
  iraré (@irareisfine) reported 7 minutes ago

  i would like to solve the issue with buying the new The Sims 4 expansion pack as well… @OriginInsider doesn't accept my credit card

• 
  Kasey 🤍 (@killakamdaily) reported 20 minutes ago

  @OriginInsider my origin is not letting me login and I paid for the sims 4 and city living so I need your help to fix it

• 
  John Adkins (@PalaminoPS) reported 22 minutes ago

  @DANNYonPC @OriginInsider I had to create a batch file to launch the EA launcher just so I could stop the background service that keeps running after you exit out of the EA app.

• 
  F (@Fabienne0704) reported 24 minutes ago

  Dear @EA and @OriginInsider, WHY would you send me to an new EA app, break my Origin (Which was working fine may I add!!) To only make my @TheSims game break!! NON OF MY EXTRA STUFF IS WORKING. The sims had issues before but this just overrules it all. Make it work, I paid for it

• 
  World Full of Purple💜 (@redalpha23sims) reported 24 minutes ago

  I think @OriginInsider is having issues cause now the portal won't open.

• 
  Tori (@Tori89913239) reported 25 minutes ago

  @robertgaloci @OriginInsider Hello, my entire Sims 4 collection has vanished from my game library. The CS emails have been insufficient and haven't solved the issue. I WANT A refund!

• 
  Jennifer Radtke (@jennifer_radtke) reported 25 minutes ago

  @amazon NEVER fails to make my life easier! Just canceled debit card due to fraud. Awaiting new one, I'm using cc....which @OriginInsider somehow was unable to verify. 🙄You guys had zero problem! Ty for allowing me to purchase my game expansion on release day! #loveamazon

• 
  PDXPCFL (@pdxpcfl) reported 27 minutes ago

  @OriginInsider @EAHelp @EAPlay Please fix KotOR and KotOR 2 so they work with widescreens by default. It's a little ridiculous that I have to do extra work to play a game and have it not look like garbage. You should be able to at least play it widescreen by default.

• 
  5d Hug (@5dHug) reported 28 minutes ago

  @OriginInsider @OriginInsider I can sign into my account, but origin won't load. I can't get ahold of Customer Service. Any Ideas?

• 
  Freysen (@Freeeysen) reported 28 minutes ago

  @OriginInsider Can i please have a explanation on how I can lose sims 4 on origin? I bought at least 50 of the packs through origin and I woke up yesterday to everything is gone and I can’t download it again. I didn’t even touch the pc before logging on and seeing everything is gone. Fix it pls

• 
  alexander ag (@alexander_ag) reported 30 minutes ago

  @OriginInsider and in the solution questions they just tell you that changing the password is the solution, don't forget it it's your **** it does not work that it does not accept the login

• 
  Sayim Khan (@sayimkhan07) reported 33 minutes ago

  @FilmVirtual @OriginInsider Same problem rn.

• 
  UnpopularLoner (@Shad80ftee) reported 37 minutes ago

  @OriginInsider umm what’s going on keep saying system error

• 
  Joan (@reinhartsdream) reported 39 minutes ago

  @OriginInsider @EAHelp it’s driving me insane right now… I try to login in my origin account FOR WEEKS. I just bought a sims pack and I can’t play it. If i ask for help all you say is change password and you keep sending me codes but it DOESN’T WORK! Please FIX IT

• 
  نوره (@jG14aleb1zBggtW) reported 39 minutes ago

  @OriginInsider Hello I have an account in Orgin but I find a problem in entering the check asked for my email and my email is not able to use. There are other ways to send the code and thank you

• 
  BoltCore (@BoltCore07) reported 40 minutes ago

  @EA @TheSims @OriginInsider don't be shy yall put #TheSims2 on origin and fix the mess that sims 4 is dont be shy xoxo

• 
  Ali Saeed (@Aliridha10_) reported 41 minutes ago

  @OriginInsider What is the problem with my fifa 23 downlader? It started on the 37 % then didnt resume since yesterday

• 
  Keith DeVaughn (@KeithDevaughn) reported 44 minutes ago

  @OriginInsider FIX YOUR ******* CAPTCHA!

• 
  Conaill Clarke (@certicerts) reported 45 minutes ago

  @OriginInsider Your client is absolute trash and fails to load games over and over. Please hire a team to work on this infuriating client. I have zero issues like this with @Steam, for example.

• 
  Tensai.Dooku (@Tensai_Dooku) reported 46 minutes ago

  I'm soo fking DONNEEEEE @OriginInsider @EA why i can't fking loing into my account?? i try to change my password them login..it's log me for fking 50 seconds and then disconect me and i try again and again ans still don't work..Wtf is this bullshit??And where is the fking real

• 
  nakitai (@nakitai123) reported 46 minutes ago

  @OriginInsider your captcha is ******* insane fix this ****. Did everything correctly and it took me 5 minutes and then i have to try again

• 
  Benji (@BenjiDreams98) reported 47 minutes ago

  @OriginInsider How do I fix it so the application works on my computer again? Windows wants me to delete the program due to the shortcut no longer working properly.

• 
  Twisted_Goddess2 (@35dc16aef46f430) reported 51 minutes ago

  @OriginInsider why isn't my verification code going through to my Yahoo account please fix it so I can get my sims4 back!!!!

• 
  🌹Iris, going to see the rose (@tyongsqueen) reported 51 minutes ago

  @OriginInsider @EAHelp fix your ******* pro

• 
  yodaddy (@yodaddy011) reported 52 minutes ago

  @OriginInsider I haven’t had this many problems with a website EVER why every time I turn around something is wrong with Origin DO BETTER if sick of this and you have nothing to help us not a website not anything IM DONE

• 
  pikajew.eth | See my cover pic b4 contradicting ME (@KillerKlownBTC) reported 55 minutes ago

  @OriginInsider / EA continues to be the tumor that holds @Battlefield back i cant believe from bf3-bf2042 my biggest problems are still related with the launch its been decades HOW IS THE EXPERIENCE STILL SO BAD! absolute cancer

• 
  Josh Cornprobst (@joshisyourhero) reported 58 minutes ago

  @OriginInsider Maybe you should partner with 2k so they can teach you guys how to contact people you ban for buying a new computer with your system false flagging people for account sharing, then not contacting people back for weeks if not months on end to fix your own mistake 👍