Origin status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Origin reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Origin users through our website.

• Matchmaking (50%)
• Online Play (50%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Origin Issues Reports

Latest outage, problems and issue reports in social media:

• 
  moreno 🦧 (@morenovz__) reported 2 minutes ago

  @topgunner96 @OriginInsider I created a child account accidentally and now I can't play the game online and I can't fix it

• 
  TheHomoNextDoor (@NeuroticParrot) reported 3 minutes ago

  @Crosimmer @EA @OriginInsider Things they should do. Make Sims 2 purchasable on EA. And fix Sims Medieval

• 
  Camarada Sarri Cruyff. (@xStuyvesantx) reported 3 minutes ago

  @OriginInsider yo pls ******* fix the bug n steam fifa.

• 
  gellifish (@gellifish1) reported 5 minutes ago

  @OriginInsider hey Origin. Is it common for your customer support to close a conversation without completing the help ticket? Poor service and I would just like to have access to the games that I have spent thousands of dollars on.

• 
  BJ (@BJ45146681) reported 5 minutes ago

  @OriginInsider @EAHelp @PlayApex whichever engineers were woken up for pager duty, ty for fixing the login servers so quickly.

• 
  dlwlrnta (@dlwlrnta) reported 6 minutes ago

  hi @EAHelp @OriginInsider why i cant login into my origin account it says (crendentials incorrect or expired )whats the reason?i put corect password and etc but still cant login

• 
  Conaill Clarke (@certicerts) reported 7 minutes ago

  @OriginInsider Your client is absolute trash and fails to load games over and over. Please hire a team to work on this infuriating client. I have zero issues like this with @Steam, for example.

• 
  Keith DeVaughn (@KeithDevaughn) reported 8 minutes ago

  @OriginInsider Yo fix your damn captcha. Wtf is wrong with yall??

• 
  Josh Cornprobst (@joshisyourhero) reported 9 minutes ago

  @OriginInsider Maybe you should partner with 2k so they can teach you guys how to contact people you ban for buying a new computer with your system false flagging people for account sharing, then not contacting people back for weeks if not months on end to fix your own mistake 👍

• 
  Debra Alyse (@DebraAlyse96) reported 9 minutes ago

  Never been this mad in my life. Tried playing my @TheSims game last night & couldn’t because @OriginInsider decided to act up, not letting me play. I tried everything with even logging out and back it, but problem was I couldn’t log in bc I had my old email & not able change it

• 
  James Breuer (@ilCacciatore_72) reported 11 minutes ago

  @OriginInsider Quick question. If i sign up with Origin for gas and electricity, do i need to cancel my AGL service or does it automatically cancel when Origin commence supply? Haven’t changed provider for 15 years so not sure whats normal these days

• 
  Ibraheem bin adel (@A_4BM) reported 18 minutes ago

  @OriginInsider cloud not connect to the server , please try again in a few minutes. I need help solving the problem 🤍.

• 
  Shoeske (@Shoeske15) reported 21 minutes ago

  @OriginInsider fix ur servers

• 
  reagan👽 (@fvkehvppy_rk) reported 27 minutes ago

  Anyone else having massive issues with @OriginInsider @TheSims not wanting to work at all after it updates? My game will not repair and I keep getting error messages. The game will never open either. This is the 3rd time I’ve reinstalled Origin

• 
  Dark_Kitarist 🏳️‍🌈 (@DarkKitarist) reported 27 minutes ago

  @OriginInsider C'mon guys fix your goddamn Launcher, even games I bought on Steam don't work because of how ****** Origin is...

• 
  Annas Najib (@eh_annas) reported 27 minutes ago

  @OriginInsider you really to fix your game! Literally just respawned and headshot? Through multiple covers?

• 
  Kaidan Fan (@TLCece) reported 32 minutes ago

  @RyanOnAMountain @OriginInsider @EAHelp Having to dig around around until I can find the folder with exe for a game I own is absolute crap. I had no such issue with steam and ubisoft connect. Can't even find gog games 😒

• 
  alexander ag (@alexander_ag) reported 40 minutes ago

  @OriginInsider Fix your platform once and for all, how is it possible that whenever I want to play a game it asks me to log in and to top it off I always get an error

• 
  Lumi Nightshard (@LumiPlaysGames) reported 41 minutes ago

  @OriginInsider Getting Server Connection Issues

• 
  alaska🪐 (@linenliterature) reported 43 minutes ago

  @Crosimmer @EA @OriginInsider I had this exact problem on my macbook aswell! Texted the EA support and they logged into my account and installed a working version, now everything runs smoothly :)

• 
  Stephan J (@Stephan90177286) reported 48 minutes ago

  @lea2times @OriginInsider Same, and some of ME2 DLC is failing to install. One is Inferno Armor.. Now it just feels a broken mess.

• 
  َ (@givemdabIues) reported 49 minutes ago

  baby whoever at work today fix y’all stufffffff @OriginInsider

• 
  Lisa (@amalafuro) reported 50 minutes ago

  @OriginInsider yo what’s happening with your app for some reason it’s not working

• 
  Dan Hood (@MiisterH) reported 52 minutes ago

  @OriginInsider I have been trying to log in all day to purchase some of the Sims 4 Expansion Packs on sale. Just had an error saying “Sign In Is Currently Unavailable” Now it looks as though the sale is no longer on… And there’s still no way to sign in?

• 
  Changuita (@Leighaki) reported 53 minutes ago

  @OriginInsider FIX THIS.

• 
  nutritional yeet (@booyouhoar4L) reported 53 minutes ago

  @Yung_Frisk @OriginInsider i just fixed the screen issue now i just uninstalled the sims and reinstalled it fingers crossed it works

• 
  CerealJah (@cerealjah) reported 56 minutes ago

  @OriginInsider @EAHelp please fix your dog **** desktop app. As a matter of fact, delete it and let me launch my games solely from steam.

• 
  CosmosStarStuff (@cosmoscountrys1) reported 56 minutes ago

  @OriginInsider What is happening to your login system? can't receive the codes on my email, can't even receive new credentials while creating a new account. A 5 yo girl wants to play simcity and nothing happens with the login system. please help.

• 
  jaye 🧚🏾 (@ImCuteThough) reported 57 minutes ago

  New @TheSims content came out today and I can’t even enjoy it 😭. @EA fix my @OriginInsider account 😭

• 
  VERNICE GONZALEZ (@COCHIEESE) reported 58 minutes ago

  @OriginInsider not sure if you guys are aware of a loading issue. Can’t go online (yes bill is up to date)! Tried twice. People have reported outages on Downdetector.