Origin status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Origin reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Origin users through our website.

• Matchmaking (50%)
• Online Play (50%)

Live Outage Map

The most recent Origin outage reports came from the following cities:

City	Problem Type	Report Time
Sydney	Online Play	1 month ago
Calgary	Matchmaking	1 month ago
Sydney	Glitches	3 months ago
Albury	Sign in	4 months ago
Argenteuil	Sign in	5 months ago
Venoy	Online Play	1 year ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Origin Issues Reports

Latest outage, problems and issue reports in social media:

• 
  VERNICE GONZALEZ (@COCHIEESE) reported 2 minutes ago

  @OriginInsider not sure if you guys are aware of a loading issue. Can’t go online (yes bill is up to date)! Tried twice. People have reported outages on Downdetector.

• 
  Wxlliam (@Wxlliamdiff) reported 5 minutes ago

  fix apex rn @OriginInsider

• 
  dlwlrnta (@dlwlrnta) reported 6 minutes ago

  hi @EAHelp @OriginInsider why i cant login into my origin account it says (crendentials incorrect or expired )whats the reason?i put corect password and etc but still cant login

• 
  SVR06 Legend. Lexi Monize. (@TheeLexiMonize) reported 7 minutes ago

  @SimlishGirl @OriginInsider Happened yesterday I used the game application inside the bin folder started for me. Origin is classic for this issue switch to offline too.

• 
  moreno 🦧 (@morenovz__) reported 9 minutes ago

  @topgunner96 @OriginInsider I created a child account accidentally and now I can't play the game online and I can't fix it

• 
  gellifish (@gellifish1) reported 11 minutes ago

  @OriginInsider hey Origin. Is it common for your customer support to close a conversation without completing the help ticket? Poor service and I would just like to have access to the games that I have spent thousands of dollars on.

• 
  Keith DeVaughn (@KeithDevaughn) reported 12 minutes ago

  @OriginInsider Yo fix your damn captcha. Wtf is wrong with yall??

• 
  Tensai.Dooku (@Tensai_Dooku) reported 16 minutes ago

  I'm soo fking DONNEEEEE @OriginInsider @EA why i can't fking loing into my account?? i try to change my password them login..it's log me for fking 50 seconds and then disconect me and i try again and again ans still don't work..Wtf is this bullshit??And where is the fking real

• 
  Jennifer Radtke (@jennifer_radtke) reported 18 minutes ago

  @amazon NEVER fails to make my life easier! Just canceled debit card due to fraud. Awaiting new one, I'm using cc....which @OriginInsider somehow was unable to verify. 🙄You guys had zero problem! Ty for allowing me to purchase my game expansion on release day! #loveamazon

• 
  َ (@givemdabIues) reported 20 minutes ago

  baby whoever at work today fix y’all stufffffff @OriginInsider

• 
  Joan (@reinhartsdream) reported 21 minutes ago

  @OriginInsider @EAHelp it’s driving me insane right now… I try to login in my origin account FOR WEEKS. I just bought a sims pack and I can’t play it. If i ask for help all you say is change password and you keep sending me codes but it DOESN’T WORK! Please FIX IT

• 
  Dan Hood (@MiisterH) reported 24 minutes ago

  @OriginInsider I have been trying to log in all day to purchase some of the Sims 4 Expansion Packs on sale. Just had an error saying “Sign In Is Currently Unavailable” Now it looks as though the sale is no longer on… And there’s still no way to sign in?

• 
  Vim&Vigor🌿 (@QuietRebelArt) reported 25 minutes ago

  Has anyone else had issues with @OriginInsider not allowing your payments to process if you've made several purchases already, no matter the card you use? I tried 5 different forms of payment and I was trying to load my guy up on @TheSims sale.

• 
  ً (@carolskree) reported 26 minutes ago

  thanks for the horrible customer service and unassistance @EA @OriginInsider

• 
  jaye 🧚🏾 (@ImCuteThough) reported 26 minutes ago

  New @TheSims content came out today and I can’t even enjoy it 😭. @EA fix my @OriginInsider account 😭

• 
  alaska🪐 (@linenliterature) reported 27 minutes ago

  @Crosimmer @EA @OriginInsider I had this exact problem on my macbook aswell! Texted the EA support and they logged into my account and installed a working version, now everything runs smoothly :)

• 
  myhobiisbangtan (@myhobiisbangtan) reported 28 minutes ago

  I just want to play sims but @OriginInsider login has been broken for daaaays #unfair

• 
  Aditya Jahagirdar (@AdityaJahagir13) reported 35 minutes ago

  @masse9466 @OriginInsider Same issue

• 
  Edward Josh (@Edward__Josh) reported 36 minutes ago

  @kirst081_ @OriginInsider I had same issues with my account also. It’s quite surprising support system doesn’t work Luckily for me CLOUDMAN_TECH on Instagram helped me, Send him a message he’ll help you.

• 
  征服王になる (@ailen__tsuki) reported 36 minutes ago

  @OriginInsider When will the server in China be available? When I'm not using a network accelerator, I've found that the input lag of the device is very low. But after using it, the input lag of the device is particularly high. I hope one day my ping will be very low all over the world,

• 
  KayBoe (@kacieboeshore) reported 36 minutes ago

  @EA games are supposed to be fun. Logging in with your app is the most frustrating thing ever. I never had this issue with @OriginInsider . @TheSims we have to go back! I can't play your games. I've spent WAY too much money for this to be a thing. Give me back disc's!

• 
  Marcus 🇸🇪 (@Mrcus1904) reported 45 minutes ago

  @OriginInsider Fix your ****!

• 
  jayden (@Mika99839545) reported 47 minutes ago

  @OriginInsider I can’t pre order or sign into my origin account it just keeps giving me the deal to sign in again

• 
  Kaidan Fan (@TLCece) reported 49 minutes ago

  @RyanOnAMountain @OriginInsider @EAHelp Having to dig around around until I can find the folder with exe for a game I own is absolute crap. I had no such issue with steam and ubisoft connect. Can't even find gog games 😒

• 
  Scotty (@MrScottyKarate) reported 49 minutes ago

  @OriginInsider every time I buy a game and a "Please sign in to origin" thing pops up, I immediately return that game. Hard NO to origin and extra walls.

• 
  Scott Tipple (@ScottTipple) reported 50 minutes ago

  @OriginInsider how do you solve can’t find root in folder error?

• 
  刘铁锹 (@FvjePHTDO429p5l) reported 54 minutes ago

  @OriginInsider Hello, I recently bought Battlefield Five and Battlefield 2042 in Steam, but my account was banned just yesterday. I have complained many times, but I haven't responded. I hope the official can solve the problem of my incorrect sealing

• 
  CEO of tequila (@DomDontGAF) reported 55 minutes ago

  @OriginInsider what is wrong with y’all client? I can’t even play apex. What’s the issue?

• 
  Alicia Matthews (@Gurlgamer123) reported 58 minutes ago

  @Crosimmer @EA @OriginInsider EA wants to push broken crap on us. I hate EA Beta, it always broken and it says I don’t own Sims 4 when I have the receipts to prove it

• 
  🌹Iris, going to see the rose (@tyongsqueen) reported 59 minutes ago

  @OriginInsider @EAHelp fix your ******* problems gvd