Origin status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Origin reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Origin users through our website.

• Matchmaking (33%)
• Online Play (33%)
• Glitches (33%)

Live Outage Map

The most recent Origin outage reports came from the following cities:

City	Problem Type	Report Time
Sydney	Online Play	26 days ago
Calgary	Matchmaking	26 days ago
Sydney	Glitches	3 months ago
Albury	Sign in	3 months ago
Argenteuil	Sign in	5 months ago
Venoy	Online Play	1 year ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Origin Issues Reports

Latest outage, problems and issue reports in social media:

• 
  AedanStarfang (Stumbling Innit...) (@AedanStarfang) reported 58 seconds ago

  Folks if you launch @thesims and it takes an inordinate amount of time to launch, gives you a "white screen" on start-up, and/or is unplayable due to in-game lag...save yourself a headache & CLEAR THE @Origininsider CACHE!!

• 
  TheHomoNextDoor (@NeuroticParrot) reported 58 seconds ago

  @Crosimmer @EA @OriginInsider Things they should do. Make Sims 2 purchasable on EA. And fix Sims Medieval

• 
  Chase Hammer (@chasehammer) reported 4 minutes ago

  Madden 23 is so broken...sigh yet again Walking through walls, ghost players on field. black screens. Ooof. #Madden23 @EAMaddenNFL @OriginInsider

• 
  Tensai.Dooku (@Tensai_Dooku) reported 5 minutes ago

  I'm soo fking DONNEEEEE @OriginInsider @EA why i can't fking loing into my account?? i try to change my password them login..it's log me for fking 50 seconds and then disconect me and i try again and again ans still don't work..Wtf is this bullshit??And where is the fking real

• 
  Rai Shah Jahan (@ShahJah73660120) reported 5 minutes ago

  Can't login to my EA App. "Your credentials are incorrect or have expired." I'm using accurate password but can't login. any suggestions? @OriginInsider @EAPlay

• 
  Lukas gill (@Lukasgill6) reported 11 minutes ago

  @OriginInsider I’m not having a problem with Origin I just wanna fix the problem with battlefield

• 
  💜🦄 Unicorn_sunshine 🧡 (@UnicornVanders) reported 13 minutes ago

  Is me ?!? But i can't be able to buy #Sims4 werewolf pack ?!? The order does go through?!? I hope @OriginInsider just not working properly

• 
  Vito Andolini (@ARMSQUAD) reported 17 minutes ago

  @EAHelp Yes it is just not me it is about 10 of my friends nothing on our end we have restarted origin multiple times and still not resolved it is definitely on @EA_DICE @OriginInsider side please have them fix it Thank you Vito

• 
  Loli Deen (@LoliDeen) reported 17 minutes ago

  I'm so ******* mad witj @EA @EAHelp and @OriginInsider for not give me a solution for my problem! I spend a lot money on my games and i cant play since a week ago! And no one do ****!

• 
  Tori (@Tori89913239) reported 21 minutes ago

  @robertgaloci @OriginInsider Hello, my entire Sims 4 collection has vanished from my game library. The CS emails have been insufficient and haven't solved the issue. I WANT A refund!

• 
  F (@Fabienne0704) reported 23 minutes ago

  Dear @EA and @OriginInsider, WHY would you send me to an new EA app, break my Origin (Which was working fine may I add!!) To only make my @TheSims game break!! NON OF MY EXTRA STUFF IS WORKING. The sims had issues before but this just overrules it all. Make it work, I paid for it

• 
  ً (@carolskree) reported 25 minutes ago

  thanks for the horrible customer service and unassistance @EA @OriginInsider

• 
  Fili (@iTzFiliSalsa) reported 28 minutes ago

  @karl_garland @EASPORTSFIFA @OriginInsider Can you fix your problem? I have the sale problem

• 
  Luke Davniero (@LukeDavniero) reported 31 minutes ago

  @OriginInsider Hello! Im having a bit of trouble after I transferred from origin to the EA app. Now when I try and play the sims 3 or 4 the game won't load. It says the title I have downloaded may have been downloaded from another user. Not sure how to fix this since I only use one account.

• 
  lillith (@Satans_monster) reported 33 minutes ago

  @Crosimmer @EA @OriginInsider I’ve been in beta test for the new EA application and I’ve had some minor issues here and there but it’s generally fixed pretty quickly. Might just be bugging now that everyone is being forced to switch over at once.

• 
  Edward Josh (@Edward__Josh) reported 34 minutes ago

  @FvjePHTDO429p5l @OriginInsider I had same issues with my account also. It’s quite surprising support system doesn’t work Luckily for me CLOUDMAN_TECH on Instagram helped me, Send him a message he’ll help you.

• 
  John Adkins (@PalaminoPS) reported 36 minutes ago

  @DANNYonPC @OriginInsider I had to create a batch file to launch the EA launcher just so I could stop the background service that keeps running after you exit out of the EA app.

• 
  𝘿𝘼𝙕𝙀𝘿𝙉𝙀𝙏𝙄𝘾 🥽 (@Dazednetic) reported 36 minutes ago

  @Vrified_Games @EAHelp @OriginInsider Customer service. I'm not gonna go into details. But awful.

• 
  Anna (@xannabannana) reported 38 minutes ago

  @redalpha23sims @TheSims @OriginInsider I’ve got the same glitch, but I don’t see them in game 🥲

• 
  Plumbob Blob (@PlumbobJournal) reported 47 minutes ago

  Is there a problem with origin at the moment? I can't sign in at all.@OriginInsider

• 
  Bryce (@Bryce_tatdawg) reported 48 minutes ago

  @OriginInsider Can’t play apex with origin please fix it!!

• 
  Freysen (@Freeeysen) reported 48 minutes ago

  @OriginInsider Can i please have a explanation on how I can lose sims 4 on origin? I bought at least 50 of the packs through origin and I woke up yesterday to everything is gone and I can’t download it again. I didn’t even touch the pc before logging on and seeing everything is gone. Fix it pls

• 
  katie ✨🦇🌙 (@KaytNicol3) reported 50 minutes ago

  @Crosimmer @EA @OriginInsider ****, I don’t even get the error pop up it just won’t load… *goes to re-download origin*

• 
  justin (@ballspausereup) reported 51 minutes ago

  .@OriginInsider STOP SELLING YOUR ******* GAMES ON STEAM IF I HAVE TO USE YOUR **** *** SERVICE TO PLAY THEM

• 
  Swartzy (@ImSwartzy) reported 51 minutes ago

  @DANNYonPC @OriginInsider I haven’t had really any problems i just re launch the app but maybe i can tolerate it more lol but Steam is way better

• 
  И.î.Ƙ.Ƙ.î (@bonkersx89) reported 52 minutes ago

  @redalpha23sims @TheSims @OriginInsider Same problem with my kit I contacted origin they said it’s in my library now & just wait for it to download . Watch it be a bug and I have to buy it and I’ll be okay with that I’ll feel better .

• 
  リョーマ🎸 (@RYOMAlex) reported 53 minutes ago

  @OriginInsider Your origin client is down on PC. Cant invite ppl or see them online. Please fix!

• 
  World Full of Purple💜 (@redalpha23sims) reported 57 minutes ago

  I think @OriginInsider is having issues cause now the portal won't open.

• 
  Scott Tipple (@ScottTipple) reported 59 minutes ago

  @OriginInsider how do you solve can’t find root in folder error?

• 
  Adriana Sibaja (@AdrianaSibaja6) reported 59 minutes ago

  @OriginInsider Hi! I have a problem with my Origin(I have a Mac). The problem is that my Origin doesn’t work. I launched the app but it didn’t worked. I even uninstalled Origin and The Sims 4(the only game that I have in my computer). However that dice didn’t worked out. Can you