Origin status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Origin reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Origin users through our website.

• Sign in (25%)
• Matchmaking (25%)
• Online Play (25%)
• Glitches (25%)

Live Outage Map

The most recent Origin outage reports came from the following cities:

City	Problem Type	Report Time
Sydney	Online Play	2 days ago
Calgary	Matchmaking	2 days ago
Sydney	Glitches	2 months ago
Albury	Sign in	2 months ago
Argenteuil	Sign in	4 months ago
Venoy	Online Play	11 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Origin Issues Reports

Latest outage, problems and issue reports in social media:

• 
  jcvis (@jcvis_) reported 24 seconds ago

  @OriginInsider @electronicarts Fix ur servers

• 
  Tori (@Tori89913239) reported 57 seconds ago

  @robertgaloci @OriginInsider Hello, my entire Sims 4 collection has vanished from my game library. The CS emails have been insufficient and haven't solved the issue. I WANT A refund!

• 
  Arsen_Ajax (@arsen484) reported 1 minute ago

  @OriginInsider Please fix this asp

• 
  Shoeske (@Shoeske15) reported 1 minute ago

  @OriginInsider fix ur servers

• 
  Lumi Nightshard (@LumiPlaysGames) reported 5 minutes ago

  @OriginInsider Getting Server Connection Issues

• 
  Swartzy (@ImSwartzy) reported 12 minutes ago

  @DANNYonPC @OriginInsider I haven’t had really any problems i just re launch the app but maybe i can tolerate it more lol but Steam is way better

• 
  CosmosStarStuff (@cosmoscountrys1) reported 12 minutes ago

  @OriginInsider What is happening to your login system? can't receive the codes on my email, can't even receive new credentials while creating a new account. A 5 yo girl wants to play simcity and nothing happens with the login system. please help.

• 
  Josh Cornprobst (@joshisyourhero) reported 13 minutes ago

  @OriginInsider Maybe you should partner with 2k so they can teach you guys how to contact people you ban for buying a new computer with your system false flagging people for account sharing, then not contacting people back for weeks if not months on end to fix your own mistake 👍

• 
  KayBoe (@kacieboeshore) reported 13 minutes ago

  @EA games are supposed to be fun. Logging in with your app is the most frustrating thing ever. I never had this issue with @OriginInsider . @TheSims we have to go back! I can't play your games. I've spent WAY too much money for this to be a thing. Give me back disc's!

• 
  AtaKOÇ-jorge hocanın sakızı (@Atakoc4) reported 17 minutes ago

  hello origin I wanted to tell you about the problem I've been experiencing for a few weeks. While the game is opening, your anticheat system opens and then closes. Then your fifa 23 game should come but nothing comes up. Please help.@originenergy @OriginInsider @EAFIFADirect

• 
  sul sul sam 👋 (@sulsulsimsam) reported 18 minutes ago

  Hey, @EA, @TheSims, @OriginInsider — Do you want me to buy your $40 EP or not? It’s been almost 15 minutes and all I’m getting are errors. Is this another preview?

• 
  Tensai.Dooku (@Tensai_Dooku) reported 20 minutes ago

  I'm soo fking DONNEEEEE @OriginInsider @EA why i can't fking loing into my account?? i try to change my password them login..it's log me for fking 50 seconds and then disconect me and i try again and again ans still don't work..Wtf is this bullshit??And where is the fking real

• 
  BJ (@BJ45146681) reported 23 minutes ago

  @OriginInsider @EAHelp @PlayApex whichever engineers were woken up for pager duty, ty for fixing the login servers so quickly.

• 
  crosimmer (@Crosimmer) reported 26 minutes ago

  @Jessicamp1979 @EA @OriginInsider It has shown up in my library (although with a download error, because EA) so it should hopefully show up for you soon (for whatever reason, it says The Sims 2 Double Deluxe). If it doesn't work out, there are always ways to get it from other places.

• 
  Just Beth (@theworldamongus) reported 27 minutes ago

  @EA should have stuck with the @OriginInsider app. I had few issues with Origin, but am lucky when I’m able to get my Sims games to load with the EA app.

• 
  Jeremy Armstrong (@Soulless4u) reported 29 minutes ago

  Hey, @OriginInsider Y'all need to fix y'all's customer support. I've been a customer with y'all for many years now. And the crap I'm going through they can't help and give me excuses not to help. It's ridiculous.

• 
  jayden (@Mika99839545) reported 35 minutes ago

  @OriginInsider I can’t pre order or sign into my origin account it just keeps giving me the deal to sign in again

• 
  Shadows Hope (@_Inkieto123) reported 36 minutes ago

  @ooboochoo @OriginInsider Id suggest finding the system files that are correlated to your game its already made a folder id suggest deleting it completely then reinstalling when you uninstall a game or repair it it always leave some bits behind and can cause some problems lmk if it works

• 
  AloneNeverLonely (@AloneNottLonely) reported 37 minutes ago

  I'm having trouble downloading the werewolves pack? I pre paid on origin and it says in green "unlocked" but not installed like the others? I've tried updating the game a nunber of times but no luck so far! #TheSims4 @OriginInsider @TheSims

• 
  Writin’ Duke (@DukeSkath) reported 38 minutes ago

  @Turtle502 @EA @OriginInsider Thanks for the suggestion, Turtle! After reading 200 forum posts where people were having this EXACT SAME problem, I decided to re-install Origin. Worked like a charm! Why is this so often required, EA? (sigh)

• 
  نوره (@jG14aleb1zBggtW) reported 38 minutes ago

  @OriginInsider Hello I have an account in Orgin but I find a problem in entering the check asked for my email and my email is not able to use. There are other ways to send the code and thank you

• 
  Jessica M. Poller (@Jessicamp1979) reported 41 minutes ago

  @Crosimmer @EA @OriginInsider I'm also getting a download error. The Sims 3 Fast Lane Stuff, from Origin and EA App download error. I contacted EA and they basically told me to "sit and wait".

• 
  Andy (@CrayMalone) reported 42 minutes ago

  @emma50nicole @OriginInsider @TheSims okay good lol couple weeks ago I had to go through every single folder to find my problem after cc shopping for a few hours and I forget to put something in my test folder... I was this close to starting over again

• 
  Keith DeVaughn (@KeithDevaughn) reported 43 minutes ago

  @OriginInsider FIX YOUR ******* CAPTCHA!

• 
  5d Hug (@5dHug) reported 43 minutes ago

  @OriginInsider @OriginInsider I can sign into my account, but origin won't load. I can't get ahold of Customer Service. Any Ideas?

• 
  Elisa 🍋 (@ElisaTheMxSim) reported 45 minutes ago

  @Crosimmer @EA @OriginInsider I used the EA App some time ago but I went back to Origin because the EA one asked me to log in every single time I used, no matter if I checked the remember me box and it always said there was an error so I had to open the browser every single time. I didn't like it!

• 
  ElNicoFernández (@OpinandoAndo5) reported 52 minutes ago

  @OriginInsider hi, any issue on origin login? I'm from Chile.

• 
  𝘿𝘼𝙕𝙀𝘿𝙉𝙀𝙏𝙄𝘾 🥽 (@Dazednetic) reported 53 minutes ago

  @Vrified_Games @EAHelp @OriginInsider Customer service. I'm not gonna go into details. But awful.

• 
  katie ✨🦇🌙 (@KaytNicol3) reported 56 minutes ago

  @Crosimmer @EA @OriginInsider ****, I don’t even get the error pop up it just won’t load… *goes to re-download origin*

• 
  Wxlliam (@Wxlliamdiff) reported 59 minutes ago

  fix apex rn @OriginInsider