Origin status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Origin reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Origin users through our website.

• Matchmaking (50%)
• Online Play (50%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Origin Issues Reports

Latest outage, problems and issue reports in social media:

• 
  𝘿𝘼𝙕𝙀𝘿𝙉𝙀𝙏𝙄𝘾 🥽 (@Dazednetic) reported 1 minute ago

  @Vrified_Games @EAHelp @OriginInsider Customer service. I'm not gonna go into details. But awful.

• 
  iraré (@irareisfine) reported 2 minutes ago

  i would like to solve the issue with buying the new The Sims 4 expansion pack as well… @OriginInsider doesn't accept my credit card

• 
  TheTomorrowSim (@TheTomorrowSim) reported 2 minutes ago

  Reinstall @OriginInsider again. Hoping that Origin fixes the problem but I doubt it. it could not fix the missing Expansions of Sims 3. Now off to get rid of cache, follow EA steps from pre-written texts... however, the last 14 hours that I have done this - THE STEPS DON'T WORK!

• 
  russelljtaylor (@russelljtaylor) reported 5 minutes ago

  @OriginInsider @EAPlay why can I not play F1 22 tonight. I did the update and now it’s stuck communicating with online services. Please fix it asap.

• 
  Crosimmer (@Crosimmer) reported 8 minutes ago

  @EA @TheSims @OriginInsider y’all better fix this

• 
  sul sul sam 👋 (@sulsulsimsam) reported 10 minutes ago

  Hey, @EA, @TheSims, @OriginInsider — Do you want me to buy your $40 EP or not? It’s been almost 15 minutes and all I’m getting are errors. Is this another preview?

• 
  Stephan J (@Stephan90177286) reported 11 minutes ago

  @lea2times @OriginInsider Same, and some of ME2 DLC is failing to install. One is Inferno Armor.. Now it just feels a broken mess.

• 
  SVR06 Legend. Lexi Monize. (@TheeLexiMonize) reported 16 minutes ago

  @SimlishGirl @OriginInsider Happened yesterday I used the game application inside the bin folder started for me. Origin is classic for this issue switch to offline too.

• 
  Belter Patois for Martian Stealth Tech 🛸🚀🌙🌟 (@woolydub) reported 19 minutes ago

  @OriginInsider I can't log in to Origin. I can't login to the EA app. I can't login to the Apex forums, I can't even go to the Origin website. I have no recourse in contacting you because any way to contact you is not working for me.

• 
  Rai Shah Jahan (@ShahJah73660120) reported 22 minutes ago

  Can't login to my EA App. "Your credentials are incorrect or have expired." I'm using accurate password but can't login. any suggestions? @OriginInsider @EAPlay

• 
  Kaidan Fan (@TLCece) reported 23 minutes ago

  @RyanOnAMountain @OriginInsider @EAHelp Having to dig around around until I can find the folder with exe for a game I own is absolute crap. I had no such issue with steam and ubisoft connect. Can't even find gog games 😒

• 
  Vito Andolini (@ARMSQUAD) reported 27 minutes ago

  @EAHelp Yes it is just not me it is about 10 of my friends nothing on our end we have restarted origin multiple times and still not resolved it is definitely on @EA_DICE @OriginInsider side please have them fix it Thank you Vito

• 
  Jessica M. Poller (@Jessicamp1979) reported 30 minutes ago

  @Crosimmer @EA @OriginInsider I'm also getting a download error. The Sims 3 Fast Lane Stuff, from Origin and EA App download error. I contacted EA and they basically told me to "sit and wait".

• 
  RoadMan1994 (@masse9466) reported 32 minutes ago

  @OriginInsider yoo your launcher is completely down. please fix it. it says i have no games on my Origin or points anymore...

• 
  Francisco gonzalez #ESP (@Frankimera) reported 37 minutes ago

  @OriginInsider No more playing and buying games @EA this app broken complety all modsfor @TheSims . The people no want app windows suck

• 
  TheSimmerSisters (@SistersSimmer) reported 40 minutes ago

  @OriginInsider hi, I have a problem with mi Origin account. Every time I try to play to The Sims 4, the game it's not running, instead Origin opens a window with the message: download error. I tried everything: repair the game, log out from Origin and nothing works. Help please

• 
  Dottie (@dotster43) reported 40 minutes ago

  @OriginInsider I was wondering when I can sign in to origin on my laptop? It is saying online sign in is not working

• 
  Just Beth (@theworldamongus) reported 44 minutes ago

  @EA should have stuck with the @OriginInsider app. I had few issues with Origin, but am lucky when I’m able to get my Sims games to load with the EA app.

• 
  AtaKOÇ-jorge hocanın sakızı (@Atakoc4) reported 46 minutes ago

  hello origin I wanted to tell you about the problem I've been experiencing for a few weeks. While the game is opening, your anticheat system opens and then closes. Then your fifa 23 game should come but nothing comes up. Please help.@originenergy @OriginInsider @EAFIFADirect

• 
  Proper Drashig (@ProperDrashig) reported 48 minutes ago

  @OriginInsider Please fix Origin for Linux devices like the Steam Deck

• 
  Stefanie K (@StefKuczek) reported 48 minutes ago

  @EA and @OriginInsider , having trouble logging into Origin, is it currently down?

• 
  myhobiisbangtan (@myhobiisbangtan) reported 49 minutes ago

  I just want to play sims but @OriginInsider login has been broken for daaaays #unfair

• 
  Joan (@reinhartsdream) reported 51 minutes ago

  @OriginInsider @EAHelp it’s driving me insane right now… I try to login in my origin account FOR WEEKS. I just bought a sims pack and I can’t play it. If i ask for help all you say is change password and you keep sending me codes but it DOESN’T WORK! Please FIX IT

• 
  PDXPCFL (@pdxpcfl) reported 51 minutes ago

  @OriginInsider @EAHelp @EAPlay Please fix KotOR and KotOR 2 so they work with widescreens by default. It's a little ridiculous that I have to do extra work to play a game and have it not look like garbage. You should be able to at least play it widescreen by default.

• 
  Daevoe Ssenyos (@Daevoe777) reported 52 minutes ago

  @OriginInsider Why can't anyone login in!?!!!!!!!

• 
  Changuita (@Leighaki) reported 53 minutes ago

  @OriginInsider FIX THIS.

• 
  AloneNeverLonely (@AloneNottLonely) reported 53 minutes ago

  I'm having trouble downloading the werewolves pack? I pre paid on origin and it says in green "unlocked" but not installed like the others? I've tried updating the game a nunber of times but no luck so far! #TheSims4 @OriginInsider @TheSims

• 
  Scott Tipple (@ScottTipple) reported 55 minutes ago

  @OriginInsider sign in is still not working.

• 
  yodaddy (@yodaddy011) reported 55 minutes ago

  @OriginInsider I haven’t had this many problems with a website EVER why every time I turn around something is wrong with Origin DO BETTER if sick of this and you have nothing to help us not a website not anything IM DONE

• 
  gellifish (@gellifish1) reported 59 minutes ago

  @OriginInsider hey Origin. Is it common for your customer support to close a conversation without completing the help ticket? Poor service and I would just like to have access to the games that I have spent thousands of dollars on.