Origin status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Origin reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Origin users through our website.

• Matchmaking (33%)
• Online Play (33%)
• Glitches (33%)

Live Outage Map

The most recent Origin outage reports came from the following cities:

City	Problem Type	Report Time
Sydney	Online Play	1 month ago
Calgary	Matchmaking	1 month ago
Sydney	Glitches	3 months ago
Albury	Sign in	3 months ago
Argenteuil	Sign in	5 months ago
Venoy	Online Play	1 year ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Origin Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Marcus 🇸🇪 (@Mrcus1904) reported 3 minutes ago

  @OriginInsider Fix your ****!

• 
  Knumskull (@Knumskull) reported 4 minutes ago

  @EAHelp @EAHelp @OriginInsider This issue is still not solved.

• 
  征服王になる (@ailen__tsuki) reported 5 minutes ago

  @OriginInsider When will the server in China be available? When I'm not using a network accelerator, I've found that the input lag of the device is very low. But after using it, the input lag of the device is particularly high. I hope one day my ping will be very low all over the world,

• 
  Ibraheem bin adel (@A_4BM) reported 7 minutes ago

  @OriginInsider cloud not connect to the server , please try again in a few minutes. I need help solving the problem 🤍.

• 
  the lifted libra (@swhipZ) reported 10 minutes ago

  Hey @OriginInsider fix your servers

• 
  5d Hug (@5dHug) reported 11 minutes ago

  @OriginInsider @OriginInsider I can sign into my account, but origin won't load. I can't get ahold of Customer Service. Any Ideas?

• 
  Biohazard Waste (@botarmy30) reported 18 minutes ago

  @EASPORTS @OriginInsider @EAPlay I’m not able to sign in to origin. It says credentials are incorrect or expired. Even after resetting the password, it’s the same issue. Please help SOS! 🔴🔴🔴🔴🔴🔴🔴🔴🔴🔴🔴

• 
  Just Beth (@theworldamongus) reported 18 minutes ago

  @EA should have stuck with the @OriginInsider app. I had few issues with Origin, but am lucky when I’m able to get my Sims games to load with the EA app.

• 
  CerealJah (@cerealjah) reported 19 minutes ago

  @OriginInsider @EAHelp please fix your dog **** desktop app. As a matter of fact, delete it and let me launch my games solely from steam.

• 
  alaska🪐 (@linenliterature) reported 21 minutes ago

  @Crosimmer @EA @OriginInsider I had this exact problem on my macbook aswell! Texted the EA support and they logged into my account and installed a working version, now everything runs smoothly :)

• 
  Edward Josh (@Edward__Josh) reported 24 minutes ago

  @FvjePHTDO429p5l @OriginInsider I had same issues with my account also. It’s quite surprising support system doesn’t work Luckily for me CLOUDMAN_TECH on Instagram helped me, Send him a message he’ll help you.

• 
  Rai Shah Jahan (@ShahJah73660120) reported 26 minutes ago

  Can't login to my EA App. "Your credentials are incorrect or have expired." I'm using accurate password but can't login. any suggestions? @OriginInsider @EAPlay

• 
  Fili (@iTzFiliSalsa) reported 37 minutes ago

  @karl_garland @EASPORTSFIFA @OriginInsider Can you fix your problem? I have the sale problem

• 
  nutritional yeet (@booyouhoar4L) reported 37 minutes ago

  @Yung_Frisk @OriginInsider i just fixed the screen issue now i just uninstalled the sims and reinstalled it fingers crossed it works

• 
  Stefanie K (@StefKuczek) reported 38 minutes ago

  @EA and @OriginInsider , having trouble logging into Origin, is it currently down?

• 
  Freysen (@Freeeysen) reported 38 minutes ago

  @OriginInsider Can i please have a explanation on how I can lose sims 4 on origin? I bought at least 50 of the packs through origin and I woke up yesterday to everything is gone and I can’t download it again. I didn’t even touch the pc before logging on and seeing everything is gone. Fix it pls

• 
  World Full of Purple💜 (@redalpha23sims) reported 41 minutes ago

  I think @OriginInsider is having issues cause now the portal won't open.

• 
  Vito Andolini (@ARMSQUAD) reported 43 minutes ago

  @EAHelp Yes it is just not me it is about 10 of my friends nothing on our end we have restarted origin multiple times and still not resolved it is definitely on @EA_DICE @OriginInsider side please have them fix it Thank you Vito

• 
  Turtle502 🐢 (@Turtle502) reported 43 minutes ago

  @DukeSkath @EA @OriginInsider you may have to run the "fix origin" app they have included in the installation directory, it's some .exe file thy IIRC starts with "fix" or maybe "repair"

• 
  moreno 🦧 (@morenovz__) reported 45 minutes ago

  @topgunner96 @OriginInsider I created a child account accidentally and now I can't play the game online and I can't fix it

• 
  AtaKOÇ-jorge hocanın sakızı (@Atakoc4) reported 45 minutes ago

  hello origin I wanted to tell you about the problem I've been experiencing for a few weeks. While the game is opening, your anticheat system opens and then closes. Then your fifa 23 game should come but nothing comes up. Please help.@originenergy @OriginInsider @EAFIFADirect

• 
  Dark_Kitarist 🏳️‍🌈 (@DarkKitarist) reported 45 minutes ago

  @OriginInsider C'mon guys fix your goddamn Launcher, even games I bought on Steam don't work because of how ****** Origin is...

• 
  EFCHarry (@EFCHarry0711) reported 52 minutes ago

  @jackholland75 @OriginInsider @EAPlay Steam is broken as well mate

• 
  James Breuer (@ilCacciatore_72) reported 52 minutes ago

  @OriginInsider Quick question. If i sign up with Origin for gas and electricity, do i need to cancel my AGL service or does it automatically cancel when Origin commence supply? Haven’t changed provider for 15 years so not sure whats normal these days

• 
  jcvis (@jcvis_) reported 52 minutes ago

  @OriginInsider @electronicarts Fix ur servers

• 
  crosimmer (@Crosimmer) reported 53 minutes ago

  @MinicartTSR @OriginInsider I opened it earlier today and it worked, but it seems that EA servers have been having issues; they tweeted about it. Does Sims 2 show up in your EA App?

• 
  Ashley (@Jadenfire) reported 54 minutes ago

  @OriginInsider This app is terrible doesn't work for Sims 2 & Sims 3 had issues had to go & download the old Origin app.... Now can't buy any packs ether from Origin that's fine.

• 
  crosimmer (@Crosimmer) reported 54 minutes ago

  @KaytNicol3 @EA @OriginInsider No, it should stay the same. But we can’t even download it from EA App because it throws an error.

• 
  x@mirA (@x4m1r4) reported 55 minutes ago

  @redalpha23sims @TheSims @OriginInsider I will try it too. I have repaired it yesterday. But somehow, this might be a glitch? Imagine that if one can download all the DLCs for free?

• 
  AedanStarfang (Stumbling Innit...) (@AedanStarfang) reported 57 minutes ago

  Folks if you launch @thesims and it takes an inordinate amount of time to launch, gives you a "white screen" on start-up, and/or is unplayable due to in-game lag...save yourself a headache & CLEAR THE @Origininsider CACHE!!