Origin status: server issues and outage reports
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Full Outage Map
Origin is an online gaming, digital distribution and DRM platform developed by Electronic Arts that allows users to purchase games on the internet for PC and mobile platforms, and download them with the Origin client.
Problems in the last 24 hours
The graph below depicts the number of Origin reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Origin. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Origin users through our website.
- Sign in (67%)
- Glitches (33%)
Live Outage Map
The most recent Origin outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Sydney
|
Glitches | 24 days ago |
|
Albury
|
Sign in | 1 month ago |
 Argenteuil
|
Sign in | 3 months ago |
|
Venoy
|
Online Play | 10 months ago |
 Hellevoetsluis
|
Game Crash | 1 year ago |
|
Bordeaux
|
Glitches | 1 year ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Origin Issues Reports
Latest outage, problems and issue reports in social media:
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💜🦄 Unicorn_sunshine 🧡 (@UnicornVanders) reportedIs me ?!? But i can't be able to buy #Sims4 werewolf pack ?!? The order does go through?!? I hope @OriginInsider just not working properly
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Edward Josh (@Edward__Josh) reported@FvjePHTDO429p5l @OriginInsider I had same issues with my account also. It’s quite surprising support system doesn’t work Luckily for me CLOUDMAN_TECH on Instagram helped me, Send him a message he’ll help you.
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𝘿𝘼𝙕𝙀𝘿𝙉𝙀𝙏𝙄𝘾 🥽 (@Dazednetic) reported@Vrified_Games @EAHelp @OriginInsider Customer service. I'm not gonna go into details. But awful.
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alexander ag (@alexander_ag) reported@OriginInsider and in the solution questions they just tell you that changing the password is the solution, don't forget it it's your **** it does not work that it does not accept the login
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Kasey 🤍 (@killakamdaily) reported@OriginInsider my origin is not letting me login and I paid for the sims 4 and city living so I need your help to fix it
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征服王になる (@ailen__tsuki) reported@OriginInsider When will the server in China be available? When I'm not using a network accelerator, I've found that the input lag of the device is very low. But after using it, the input lag of the device is particularly high. I hope one day my ping will be very low all over the world,
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Keith DeVaughn (@KeithDevaughn) reported@OriginInsider FIX YOUR ******* CAPTCHA!
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Benji (@BenjiDreams98) reported@OriginInsider How do I fix it so the application works on my computer again? Windows wants me to delete the program due to the shortcut no longer working properly.
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🌹Iris, going to see the rose (@tyongsqueen) reported@OriginInsider @EAHelp fix your ******* problems gvd
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toumi wissem (@toumiwissem2) reportedFIFA 23 anti cheat error Fix it @EAFIFADirect @OriginInsider i pre order this game and i cant play
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GamerMom ♀️ Vix (@BipolarVix) reportedOMG the @PlayApex update on @OriginInsider is so freakin broken for me. Stuck at 7% for 40 minutes .. paused, resumed, jumped to 70% but then once hit 100 it went to another "updating" timer .. 49 minutes since hitting the update button .. still no game
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yodaddy (@yodaddy011) reported@OriginInsider I haven’t had this many problems with a website EVER why every time I turn around something is wrong with Origin DO BETTER if sick of this and you have nothing to help us not a website not anything IM DONE
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Tensai.Dooku (@Tensai_Dooku) reportedI'm soo fking DONNEEEEE @OriginInsider @EA why i can't fking loing into my account?? i try to change my password them login..it's log me for fking 50 seconds and then disconect me and i try again and again ans still don't work..Wtf is this bullshit??And where is the fking real
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| TRS_R1 | (@TRS_R1) reported@PlayApex & @Respawn you all should be really ashamed of the way you run your company since launch of season 14 I can not get into my game on @OriginInsider not sure what everyone is doing but fix this verifying files issue PLEASE.
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Conaill Clarke (@certicerts) reported@OriginInsider Your client is absolute trash and fails to load games over and over. Please hire a team to work on this infuriating client. I have zero issues like this with @Steam, for example.
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demonmill17 (@demonmill17) reported@OriginInsider i keep getting banned in apex for crashes caused by the update. u better fix this soon and pay for your errors. ive been banned 6 times already for your damm crashes
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AtaKOÇ-jorge hocanın sakızı (@Atakoc4) reportedhello origin I wanted to tell you about the problem I've been experiencing for a few weeks. While the game is opening, your anticheat system opens and then closes. Then your fifa 23 game should come but nothing comes up. Please help.@originenergy @OriginInsider @EAFIFADirect
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alaska🪐 (@linenliterature) reported@Crosimmer @EA @OriginInsider I had this exact problem on my macbook aswell! Texted the EA support and they logged into my account and installed a working version, now everything runs smoothly :)
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Jennifer Chambers (@Sourgirl1973) reported@OriginInsider Dumb question, but I just got home from work. Are the servers down?
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Tori (@Tori89913239) reported@robertgaloci @OriginInsider Hello, my entire Sims 4 collection has vanished from my game library. The CS emails have been insufficient and haven't solved the issue. I WANT A refund!
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Scott Tipple (@ScottTipple) reported@OriginInsider how do you solve can’t find root in folder error?
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reagan👽 (@fvkehvppy_rk) reportedAnyone else having massive issues with @OriginInsider @TheSims not wanting to work at all after it updates? My game will not repair and I keep getting error messages. The game will never open either. This is the 3rd time I’ve reinstalled Origin
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Knumskull (@Knumskull) reported@OriginInsider @EAHelp you verification code thingy is not dispatching codes properly, I'm not receiving any code for my EA App/Origin App login...
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lillith (@Satans_monster) reported@Crosimmer @EA @OriginInsider I’ve been in beta test for the new EA application and I’ve had some minor issues here and there but it’s generally fixed pretty quickly. Might just be bugging now that everyone is being forced to switch over at once.
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🌹Iris, going to see the rose (@tyongsqueen) reported@OriginInsider @EAHelp fix your ******* pro
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Jennifer Radtke (@jennifer_radtke) reported@amazon NEVER fails to make my life easier! Just canceled debit card due to fraud. Awaiting new one, I'm using cc....which @OriginInsider somehow was unable to verify. 🙄You guys had zero problem! Ty for allowing me to purchase my game expansion on release day! #loveamazon
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K1sSeven (@sec_legend) reported@OriginInsider Can you ******* fix the Bugs or I'll **** you mother
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Andy (@CrayMalone) reported@emma50nicole @OriginInsider @TheSims okay good lol couple weeks ago I had to go through every single folder to find my problem after cc shopping for a few hours and I forget to put something in my test folder... I was this close to starting over again
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Debra Alyse (@DebraAlyse96) reportedNever been this mad in my life. Tried playing my @TheSims game last night & couldn’t because @OriginInsider decided to act up, not letting me play. I tried everything with even logging out and back it, but problem was I couldn’t log in bc I had my old email & not able change it
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gellifish (@gellifish1) reported@OriginInsider hey Origin. Is it common for your customer support to close a conversation without completing the help ticket? Poor service and I would just like to have access to the games that I have spent thousands of dollars on.