Origin status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Origin reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Origin users through our website.

• Matchmaking (50%)
• Online Play (50%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Origin Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jennifer Radtke (@jennifer_radtke) reported 5 minutes ago

  @amazon NEVER fails to make my life easier! Just canceled debit card due to fraud. Awaiting new one, I'm using cc....which @OriginInsider somehow was unable to verify. 🙄You guys had zero problem! Ty for allowing me to purchase my game expansion on release day! #loveamazon

• 
  BrokeAhhB (@brokeahhb) reported 5 minutes ago

  @OriginInsider you really need to fix your app. We shouldn't have to uninstall all of our @TheSims packs just to uninstall one ******* pack. LET US PICK AND CHOOSE WHAT TO UNINSTALL!!

• 
  russelljtaylor (@russelljtaylor) reported 6 minutes ago

  @OriginInsider @EAPlay why can I not play F1 22 tonight. I did the update and now it’s stuck communicating with online services. Please fix it asap.

• 
  Keith DeVaughn (@KeithDevaughn) reported 8 minutes ago

  @OriginInsider Yo fix your damn captcha. Wtf is wrong with yall??

• 
  Loli Deen (@LoliDeen) reported 8 minutes ago

  I'm so ******* mad witj @EA @EAHelp and @OriginInsider for not give me a solution for my problem! I spend a lot money on my games and i cant play since a week ago! And no one do ****!

• 
  CosmosStarStuff (@cosmoscountrys1) reported 13 minutes ago

  @OriginInsider What is happening to your login system? can't receive the codes on my email, can't even receive new credentials while creating a new account. A 5 yo girl wants to play simcity and nothing happens with the login system. please help.

• 
  Rai Shah Jahan (@ShahJah73660120) reported 16 minutes ago

  Can't login to my EA App. "Your credentials are incorrect or have expired." I'm using accurate password but can't login. any suggestions? @OriginInsider @EAPlay

• 
  TheTomorrowSim (@TheTomorrowSim) reported 17 minutes ago

  Reinstall @OriginInsider again. Hoping that Origin fixes the problem but I doubt it. it could not fix the missing Expansions of Sims 3. Now off to get rid of cache, follow EA steps from pre-written texts... however, the last 14 hours that I have done this - THE STEPS DON'T WORK!

• 
  jayden (@Mika99839545) reported 21 minutes ago

  @OriginInsider I can’t pre order or sign into my origin account it just keeps giving me the deal to sign in again

• 
  Scott Tipple (@ScottTipple) reported 21 minutes ago

  @OriginInsider sign in is still not working.

• 
  F (@Fabienne0704) reported 21 minutes ago

  Dear @EA and @OriginInsider, WHY would you send me to an new EA app, break my Origin (Which was working fine may I add!!) To only make my @TheSims game break!! NON OF MY EXTRA STUFF IS WORKING. The sims had issues before but this just overrules it all. Make it work, I paid for it

• 
  Ashley (@Jadenfire) reported 25 minutes ago

  @OriginInsider This app is terrible doesn't work for Sims 2 & Sims 3 had issues had to go & download the old Origin app.... Now can't buy any packs ether from Origin that's fine.

• 
  Vito Andolini (@ARMSQUAD) reported 26 minutes ago

  Hey @EA_DICE @T0TALfps Can we please get on top of this Firend(s) list not working thank you @OriginInsider Vito

• 
  Kaidan Fan (@TLCece) reported 28 minutes ago

  @OriginInsider @EAHelp Hi, my router is broken and I won't have a new one for 3 to 5 business days. How can I access my game library on Origin? It won't let me view them.

• 
  Changuita (@Leighaki) reported 29 minutes ago

  @OriginInsider FIX THIS.

• 
  katie ✨🦇🌙 (@KaytNicol3) reported 30 minutes ago

  @Crosimmer @EA @OriginInsider ****, I don’t even get the error pop up it just won’t load… *goes to re-download origin*

• 
  Annas Najib (@eh_annas) reported 30 minutes ago

  @OriginInsider you really to fix your game! Literally just respawned and headshot? Through multiple covers?

• 
  Turtle502 🐢 (@Turtle502) reported 33 minutes ago

  @DukeSkath @EA @OriginInsider you may have to run the "fix origin" app they have included in the installation directory, it's some .exe file thy IIRC starts with "fix" or maybe "repair"

• 
  biggirlmandy (@biggirlmandy) reported 34 minutes ago

  @OriginInsider i’ve got some server connection issues. what’s going on?

• 
  hortnon (@hortnon) reported 36 minutes ago

  @DANNYonPC @OriginInsider at least they're not blaming the user in that error, that's a nice change

• 
  VaraynTv (@Tcinar_tv) reported 36 minutes ago

  @EA @OriginInsider Hi there can you please add the option to have some creative names on ORIGIN. It sucks we have such limited options. it's 2022 I should be able to put whatever i want as my IGN. Should be an easy fix :)

• 
  BoltCore (@BoltCore07) reported 43 minutes ago

  @EA @TheSims @OriginInsider don't be shy yall put #TheSims2 on origin and fix the mess that sims 4 is dont be shy xoxo

• 
  World Full of Purple💜 (@redalpha23sims) reported 45 minutes ago

  I think @OriginInsider is having issues cause now the portal won't open.

• 
  Freysen (@Freeeysen) reported 50 minutes ago

  @OriginInsider Can i please have a explanation on how I can lose sims 4 on origin? I bought at least 50 of the packs through origin and I woke up yesterday to everything is gone and I can’t download it again. I didn’t even touch the pc before logging on and seeing everything is gone. Fix it pls

• 
  َ (@givemdabIues) reported 54 minutes ago

  baby whoever at work today fix y’all stufffffff @OriginInsider

• 
  Kasey 🤍 (@killakamdaily) reported 54 minutes ago

  @OriginInsider my origin is not letting me login and I paid for the sims 4 and city living so I need your help to fix it

• 
  Daevoe Ssenyos (@Daevoe777) reported 54 minutes ago

  @OriginInsider Why can't anyone login in!?!!!!!!!

• 
  征服王になる (@ailen__tsuki) reported 57 minutes ago

  @OriginInsider When will the server in China be available? When I'm not using a network accelerator, I've found that the input lag of the device is very low. But after using it, the input lag of the device is particularly high. I hope one day my ping will be very low all over the world,

• 
  crosimmer (@Crosimmer) reported 57 minutes ago

  @Jessicamp1979 @EA @OriginInsider As for TS3, many players have been getting download errors since late August, but it worked for some on EA App. Maybe it hasn’t been fully fixed yet.

• 
  💜🦄 Unicorn_sunshine 🧡 (@UnicornVanders) reported 58 minutes ago

  Is me ?!? But i can't be able to buy #Sims4 werewolf pack ?!? The order does go through?!? I hope @OriginInsider just not working properly