Origin status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Origin reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Origin users through our website.

• Sign in (50%)
• Glitches (50%)

Live Outage Map

The most recent Origin outage reports came from the following cities:

City	Problem Type	Report Time
Montmacq	Glitches	25 days ago
Sydney	Sign in	29 days ago
Sydney	Online Play	4 months ago
Calgary	Matchmaking	4 months ago
Sydney	Glitches	6 months ago
Albury	Sign in	7 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Origin Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Knumskull (@Knumskull) reported 1 minute ago

  @OriginInsider @EAHelp you verification code thingy is not dispatching codes properly, I'm not receiving any code for my EA App/Origin App login...

• 
  Freysen (@Freeeysen) reported 2 minutes ago

  @OriginInsider I’ve tried to press the help button but all I’m met with is no help to my issue. This have happened before, but that time luckily I didn’t have any packs so I made a new account. I can’t afford that now, cause I can’t buy everything back again. I counted all the packs I had

• 
  Conaill Clarke (@certicerts) reported 8 minutes ago

  @PSG_inside @OriginInsider @EA Fix Fifa 22 PSG stats. The game is not fun when every single person you play and after all the hours put into working on the other teams in the game, almost no one uses them in fear of the ridiculous Mbappe. Please make sure this is fixed for 23.

• 
  Ben (@Cleaver60907252) reported 11 minutes ago

  @EAHelp im having difficulties download FIFA 23. It says Download server is not responding. Please give it a few minutes and try again. If the problem persist, please contact the Origin help #FIFA23 @OriginInsider

• 
  AedanStarfang (Stumbling Innit...) (@AedanStarfang) reported 12 minutes ago

  Folks if you launch @thesims and it takes an inordinate amount of time to launch, gives you a "white screen" on start-up, and/or is unplayable due to in-game lag...save yourself a headache & CLEAR THE @Origininsider CACHE!!

• 
  PDXPCFL (@pdxpcfl) reported 13 minutes ago

  @OriginInsider @EAHelp @EAPlay Please fix KotOR and KotOR 2 so they work with widescreens by default. It's a little ridiculous that I have to do extra work to play a game and have it not look like garbage. You should be able to at least play it widescreen by default.

• 
  Arsen_Ajax (@arsen484) reported 14 minutes ago

  @OriginInsider Please fix this asp

• 
  َ (@givemdabIues) reported 17 minutes ago

  baby whoever at work today fix y’all stufffffff @OriginInsider

• 
  Knumskull (@Knumskull) reported 19 minutes ago

  @EAHelp @EAHelp @OriginInsider This issue is still not solved.

• 
  Jeremy Armstrong (@Soulless4u) reported 24 minutes ago

  Hey, @OriginInsider Y'all need to fix y'all's customer support. I've been a customer with y'all for many years now. And the crap I'm going through they can't help and give me excuses not to help. It's ridiculous.

• 
  Alicia Matthews (@Gurlgamer123) reported 24 minutes ago

  @Crosimmer @EA @OriginInsider EA wants to push broken crap on us. I hate EA Beta, it always broken and it says I don’t own Sims 4 when I have the receipts to prove it

• 
  justin (@ballspausereup) reported 28 minutes ago

  .@OriginInsider STOP SELLING YOUR ******* GAMES ON STEAM IF I HAVE TO USE YOUR **** *** SERVICE TO PLAY THEM

• 
  Just Beth (@theworldamongus) reported 31 minutes ago

  @EA should have stuck with the @OriginInsider app. I had few issues with Origin, but am lucky when I’m able to get my Sims games to load with the EA app.

• 
  reagan👽 (@fvkehvppy_rk) reported 32 minutes ago

  Anyone else having massive issues with @OriginInsider @TheSims not wanting to work at all after it updates? My game will not repair and I keep getting error messages. The game will never open either. This is the 3rd time I’ve reinstalled Origin

• 
  gellifish (@gellifish1) reported 32 minutes ago

  @OriginInsider hey Origin. Is it common for your customer support to close a conversation without completing the help ticket? Poor service and I would just like to have access to the games that I have spent thousands of dollars on.

• 
  AloneNeverLonely (@AloneNottLonely) reported 38 minutes ago

  I'm having trouble downloading the werewolves pack? I pre paid on origin and it says in green "unlocked" but not installed like the others? I've tried updating the game a nunber of times but no luck so far! #TheSims4 @OriginInsider @TheSims

• 
  Camarada Sarri Cruyff. (@xStuyvesantx) reported 42 minutes ago

  @OriginInsider yo pls ******* fix the bug n steam fifa.

• 
  Shadows Hope (@_Inkieto123) reported 43 minutes ago

  @ooboochoo @OriginInsider Id suggest finding the system files that are correlated to your game its already made a folder id suggest deleting it completely then reinstalling when you uninstall a game or repair it it always leave some bits behind and can cause some problems lmk if it works

• 
  hortnon (@hortnon) reported 43 minutes ago

  @DANNYonPC @OriginInsider at least they're not blaming the user in that error, that's a nice change

• 
  TheSimmerSisters (@SistersSimmer) reported 45 minutes ago

  @OriginInsider hi, I have a problem with mi Origin account. Every time I try to play to The Sims 4, the game it's not running, instead Origin opens a window with the message: download error. I tried everything: repair the game, log out from Origin and nothing works. Help please

• 
  alaska🪐 (@linenliterature) reported 45 minutes ago

  @Crosimmer @EA @OriginInsider I had this exact problem on my macbook aswell! Texted the EA support and they logged into my account and installed a working version, now everything runs smoothly :)

• 
  dlwlrnta (@dlwlrnta) reported 49 minutes ago

  hi @EAHelp @OriginInsider why i cant login into my origin account it says (crendentials incorrect or expired )whats the reason?i put corect password and etc but still cant login

• 
  russelljtaylor (@russelljtaylor) reported 51 minutes ago

  @OriginInsider @EAPlay why can I not play F1 22 tonight. I did the update and now it’s stuck communicating with online services. Please fix it asap.

• 
  Keith DeVaughn (@KeithDevaughn) reported 51 minutes ago

  @OriginInsider Yo fix your damn captcha. Wtf is wrong with yall??

• 
  Sayim Khan (@sayimkhan07) reported 54 minutes ago

  @FilmVirtual @OriginInsider Same problem rn.

• 
  💜🦄 Unicorn_sunshine 🧡 (@UnicornVanders) reported 55 minutes ago

  Is me ?!? But i can't be able to buy #Sims4 werewolf pack ?!? The order does go through?!? I hope @OriginInsider just not working properly

• 
  征服王になる (@ailen__tsuki) reported 57 minutes ago

  @OriginInsider When will the server in China be available? When I'm not using a network accelerator, I've found that the input lag of the device is very low. But after using it, the input lag of the device is particularly high. I hope one day my ping will be very low all over the world,

• 
  crosimmer (@Crosimmer) reported 57 minutes ago

  @KaytNicol3 @EA @OriginInsider No, it should stay the same. But we can’t even download it from EA App because it throws an error.

• 
  toumi wissem (@toumiwissem2) reported 57 minutes ago

  FIFA 23 anti cheat error Fix it @EAFIFADirect @OriginInsider i pre order this game and i cant play

• 
  burner (@b00kreader1) reported 57 minutes ago

  @eefuuck @OriginInsider Ugh I’m glad I’m not the only one. I couldn’t tell if it was my laptop or origin itself causing issues