Origin status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Origin reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Origin users through our website.

• Matchmaking (50%)
• Online Play (50%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Origin Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Just Beth (@theworldamongus) reported 2 minutes ago

  @EA should have stuck with the @OriginInsider app. I had few issues with Origin, but am lucky when I’m able to get my Sims games to load with the EA app.

• 
  Vito Andolini (@ARMSQUAD) reported 2 minutes ago

  @EAHelp Yes it is just not me it is about 10 of my friends nothing on our end we have restarted origin multiple times and still not resolved it is definitely on @EA_DICE @OriginInsider side please have them fix it Thank you Vito

• 
  Joan (@reinhartsdream) reported 4 minutes ago

  @OriginInsider @EAHelp it’s driving me insane right now… I try to login in my origin account FOR WEEKS. I just bought a sims pack and I can’t play it. If i ask for help all you say is change password and you keep sending me codes but it DOESN’T WORK! Please FIX IT

• 
  Scott Tipple (@ScottTipple) reported 10 minutes ago

  @OriginInsider how do you solve can’t find root in folder error?

• 
  Annas Najib (@eh_annas) reported 11 minutes ago

  @OriginInsider you really to fix your game! Literally just respawned and headshot? Through multiple covers?

• 
  TheSimmerSisters (@SistersSimmer) reported 12 minutes ago

  @OriginInsider hi, I have a problem with mi Origin account. Every time I try to play to The Sims 4, the game it's not running, instead Origin opens a window with the message: download error. I tried everything: repair the game, log out from Origin and nothing works. Help please

• 
  征服王になる (@ailen__tsuki) reported 17 minutes ago

  @OriginInsider When will the server in China be available? When I'm not using a network accelerator, I've found that the input lag of the device is very low. But after using it, the input lag of the device is particularly high. I hope one day my ping will be very low all over the world,

• 
  Lisa (@amalafuro) reported 18 minutes ago

  @OriginInsider yo what’s happening with your app for some reason it’s not working

• 
  Vegetto71 (@vegetto71) reported 18 minutes ago

  @DANNYonPC @OriginInsider Maybe it's just a user error lmfao

• 
  KayBoe (@kacieboeshore) reported 21 minutes ago

  @EA games are supposed to be fun. Logging in with your app is the most frustrating thing ever. I never had this issue with @OriginInsider . @TheSims we have to go back! I can't play your games. I've spent WAY too much money for this to be a thing. Give me back disc's!

• 
  nakitai (@nakitai123) reported 22 minutes ago

  @OriginInsider your captcha is ******* insane fix this ****. Did everything correctly and it took me 5 minutes and then i have to try again

• 
  Edward Josh (@Edward__Josh) reported 23 minutes ago

  @kirst081_ @OriginInsider I had same issues with my account also. It’s quite surprising support system doesn’t work Luckily for me CLOUDMAN_TECH on Instagram helped me, Send him a message he’ll help you.

• 
  َ (@givemdabIues) reported 23 minutes ago

  baby whoever at work today fix y’all stufffffff @OriginInsider

• 
  BoltCore (@BoltCore07) reported 29 minutes ago

  @EA @TheSims @OriginInsider don't be shy yall put #TheSims2 on origin and fix the mess that sims 4 is dont be shy xoxo

• 
  CursedPo (@lecanadien28) reported 31 minutes ago

  @OriginInsider Ayo, whats going on with the login here eh?

• 
  Pinhead Larry (@MikeFromPV) reported 36 minutes ago

  @OriginInsider @BattlefieldComm can yall fix the game man? 4 crashes in 2 ours where I have to restart my pc to get back into the game.

• 
  lillith (@Satans_monster) reported 41 minutes ago

  @Crosimmer @EA @OriginInsider I’ve been in beta test for the new EA application and I’ve had some minor issues here and there but it’s generally fixed pretty quickly. Might just be bugging now that everyone is being forced to switch over at once.

• 
  crosimmer (@Crosimmer) reported 41 minutes ago

  @KaytNicol3 @EA @OriginInsider No, it should stay the same. But we can’t even download it from EA App because it throws an error.

• 
  TheTomorrowSim (@TheTomorrowSim) reported 43 minutes ago

  Reinstall @OriginInsider again. Hoping that Origin fixes the problem but I doubt it. it could not fix the missing Expansions of Sims 3. Now off to get rid of cache, follow EA steps from pre-written texts... however, the last 14 hours that I have done this - THE STEPS DON'T WORK!

• 
  Bryce (@Bryce_tatdawg) reported 44 minutes ago

  @OriginInsider Can’t play apex with origin please fix it!!

• 
  burner (@b00kreader1) reported 44 minutes ago

  @eefuuck @OriginInsider Ugh I’m glad I’m not the only one. I couldn’t tell if it was my laptop or origin itself causing issues

• 
  Josh Cornprobst (@joshisyourhero) reported 46 minutes ago

  @OriginInsider Maybe you should partner with 2k so they can teach you guys how to contact people you ban for buying a new computer with your system false flagging people for account sharing, then not contacting people back for weeks if not months on end to fix your own mistake 👍

• 
  Stefanie K (@StefKuczek) reported 47 minutes ago

  @EA and @OriginInsider , having trouble logging into Origin, is it currently down?

• 
  Kaidan Fan (@TLCece) reported 48 minutes ago

  @RyanOnAMountain @OriginInsider @EAHelp Having to dig around around until I can find the folder with exe for a game I own is absolute crap. I had no such issue with steam and ubisoft connect. Can't even find gog games 😒

• 
  Vim&Vigor🌿 (@QuietRebelArt) reported 50 minutes ago

  Has anyone else had issues with @OriginInsider not allowing your payments to process if you've made several purchases already, no matter the card you use? I tried 5 different forms of payment and I was trying to load my guy up on @TheSims sale.

• 
  blhe$$wave (@blhesswave) reported 52 minutes ago

  @OriginInsider I was buy “the saboteur” and doesn’t open. What we can do to fix this problem? I know u will don’t response cause only wanna the money and don’t give a **** if the game works fine, enjoy my 4 dollars ************* I will pirate all u game 4 ever. *****

• 
  Francisco gonzalez #ESP (@Frankimera) reported 54 minutes ago

  @OriginInsider No more playing and buying games @EA this app broken complety all modsfor @TheSims . The people no want app windows suck

• 
  Sayim Khan (@sayimkhan07) reported 59 minutes ago

  @FilmVirtual @OriginInsider Same problem rn.

• 
  Crosimmer (@Crosimmer) reported 59 minutes ago

  @EA @TheSims @OriginInsider y’all better fix this

• 
  Plumbob Blob (@PlumbobJournal) reported 60 minutes ago

  Is there a problem with origin at the moment? I can't sign in at all.@OriginInsider