Origin status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Origin reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Origin users through our website.

• Matchmaking (50%)
• Online Play (50%)

Live Outage Map

The most recent Origin outage reports came from the following cities:

City	Problem Type	Report Time
Sydney	Online Play	2 months ago
Calgary	Matchmaking	2 months ago
Sydney	Glitches	4 months ago
Albury	Sign in	4 months ago
Argenteuil	Sign in	6 months ago
Venoy	Online Play	1 year ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Origin Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Andy (@CrayMalone) reported 1 minute ago

  @emma50nicole @OriginInsider @TheSims okay good lol couple weeks ago I had to go through every single folder to find my problem after cc shopping for a few hours and I forget to put something in my test folder... I was this close to starting over again

• 
  Josh Cornprobst (@joshisyourhero) reported 4 minutes ago

  @OriginInsider Maybe you should partner with 2k so they can teach you guys how to contact people you ban for buying a new computer with your system false flagging people for account sharing, then not contacting people back for weeks if not months on end to fix your own mistake 👍

• 
  Arsen_Ajax (@arsen484) reported 4 minutes ago

  @OriginInsider Please fix this asp

• 
  russelljtaylor (@russelljtaylor) reported 5 minutes ago

  @OriginInsider @EAPlay why can I not play F1 22 tonight. I did the update and now it’s stuck communicating with online services. Please fix it asap.

• 
  Tensai.Dooku (@Tensai_Dooku) reported 6 minutes ago

  I'm soo fking DONNEEEEE @OriginInsider @EA why i can't fking loing into my account?? i try to change my password them login..it's log me for fking 50 seconds and then disconect me and i try again and again ans still don't work..Wtf is this bullshit??And where is the fking real

• 
  5d Hug (@5dHug) reported 6 minutes ago

  @OriginInsider @OriginInsider I can sign into my account, but origin won't load. I can't get ahold of Customer Service. Any Ideas?

• 
  the lifted libra (@swhipZ) reported 8 minutes ago

  Hey @OriginInsider fix your servers

• 
  yodaddy (@yodaddy011) reported 9 minutes ago

  @OriginInsider I haven’t had this many problems with a website EVER why every time I turn around something is wrong with Origin DO BETTER if sick of this and you have nothing to help us not a website not anything IM DONE

• 
  Stefanie K (@StefKuczek) reported 11 minutes ago

  @EA and @OriginInsider , having trouble logging into Origin, is it currently down?

• 
  CerealJah (@cerealjah) reported 14 minutes ago

  @OriginInsider @EAHelp please fix your dog **** desktop app. As a matter of fact, delete it and let me launch my games solely from steam.

• 
  Jessica M. Poller (@Jessicamp1979) reported 19 minutes ago

  @Crosimmer @EA @OriginInsider I'm also getting a download error. The Sims 3 Fast Lane Stuff, from Origin and EA App download error. I contacted EA and they basically told me to "sit and wait".

• 
  Cervantes (@Cervantes_REMIX) reported 20 minutes ago

  @OriginInsider cant login to origin, what are you doing EA ?!! cccccc

• 
  Freysen (@Freeeysen) reported 21 minutes ago

  @OriginInsider Can i please have a explanation on how I can lose sims 4 on origin? I bought at least 50 of the packs through origin and I woke up yesterday to everything is gone and I can’t download it again. I didn’t even touch the pc before logging on and seeing everything is gone. Fix it pls

• 
  Bryce (@Bryce_tatdawg) reported 23 minutes ago

  @OriginInsider Can’t play apex with origin please fix it!!

• 
  crosimmer (@Crosimmer) reported 24 minutes ago

  @MinicartTSR @OriginInsider I opened it earlier today and it worked, but it seems that EA servers have been having issues; they tweeted about it. Does Sims 2 show up in your EA App?

• 
  Enya Koudjo (@enyakdj) reported 24 minutes ago

  @OriginInsider when I open origin it keep coming up with error 404, servers temporarily unavailable?? Help

• 
  TheTomorrowSim (@TheTomorrowSim) reported 26 minutes ago

  Reinstall @OriginInsider again. Hoping that Origin fixes the problem but I doubt it. it could not fix the missing Expansions of Sims 3. Now off to get rid of cache, follow EA steps from pre-written texts... however, the last 14 hours that I have done this - THE STEPS DON'T WORK!

• 
  Rai Shah Jahan (@ShahJah73660120) reported 26 minutes ago

  Can't login to my EA App. "Your credentials are incorrect or have expired." I'm using accurate password but can't login. any suggestions? @OriginInsider @EAPlay

• 
  A (@AforAquarius) reported 27 minutes ago

  @OriginInsider Hey I live in Europe and idk if I’m the only one, but I can’t seem to enjoy the sale the sims 4 is having do you too there being a problem with the loading screen not loading to purchase anything I use an IOS device don’t know if that affects anything? Help? #sims4

• 
  Elisa 🍋 (@ElisaTheMxSim) reported 33 minutes ago

  @Crosimmer @EA @OriginInsider I used the EA App some time ago but I went back to Origin because the EA one asked me to log in every single time I used, no matter if I checked the remember me box and it always said there was an error so I had to open the browser every single time. I didn't like it!

• 
  moreno 🦧 (@morenovz__) reported 37 minutes ago

  @topgunner96 @OriginInsider I created a child account accidentally and now I can't play the game online and I can't fix it

• 
  Jennifer Chambers (@Sourgirl1973) reported 40 minutes ago

  @OriginInsider Dumb question, but I just got home from work. Are the servers down?

• 
  Sayim Khan (@sayimkhan07) reported 41 minutes ago

  @FilmVirtual @OriginInsider Same problem rn.

• 
  Ibraheem bin adel (@A_4BM) reported 47 minutes ago

  @OriginInsider cloud not connect to the server , please try again in a few minutes. I need help solving the problem 🤍.

• 
  AloneNeverLonely (@AloneNottLonely) reported 49 minutes ago

  I'm having trouble downloading the werewolves pack? I pre paid on origin and it says in green "unlocked" but not installed like the others? I've tried updating the game a nunber of times but no luck so far! #TheSims4 @OriginInsider @TheSims

• 
  Pinhead Larry (@MikeFromPV) reported 49 minutes ago

  @OriginInsider @BattlefieldComm can yall fix the game man? 4 crashes in 2 ours where I have to restart my pc to get back into the game.

• 
  VERNICE GONZALEZ (@COCHIEESE) reported 49 minutes ago

  @OriginInsider not sure if you guys are aware of a loading issue. Can’t go online (yes bill is up to date)! Tried twice. People have reported outages on Downdetector.

• 
  James Breuer (@ilCacciatore_72) reported 51 minutes ago

  @OriginInsider Quick question. If i sign up with Origin for gas and electricity, do i need to cancel my AGL service or does it automatically cancel when Origin commence supply? Haven’t changed provider for 15 years so not sure whats normal these days

• 
  burner (@b00kreader1) reported 51 minutes ago

  @eefuuck @OriginInsider Ugh I’m glad I’m not the only one. I couldn’t tell if it was my laptop or origin itself causing issues

• 
  TheSimmerSisters (@SistersSimmer) reported 55 minutes ago

  @OriginInsider hi, I have a problem with mi Origin account. Every time I try to play to The Sims 4, the game it's not running, instead Origin opens a window with the message: download error. I tried everything: repair the game, log out from Origin and nothing works. Help please