Origin status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Origin reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Origin users through our website.

• Matchmaking (50%)
• Online Play (50%)

Live Outage Map

The most recent Origin outage reports came from the following cities:

City	Problem Type	Report Time
Sydney	Online Play	1 month ago
Calgary	Matchmaking	1 month ago
Sydney	Glitches	3 months ago
Albury	Sign in	4 months ago
Argenteuil	Sign in	5 months ago
Venoy	Online Play	1 year ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Origin Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kasey 🤍 (@killakamdaily) reported 2 minutes ago

  @OriginInsider my origin is not letting me login and I paid for the sims 4 and city living so I need your help to fix it

• 
  И.î.Ƙ.Ƙ.î (@bonkersx89) reported 2 minutes ago

  @redalpha23sims @TheSims @OriginInsider Same problem with my kit I contacted origin they said it’s in my library now & just wait for it to download . Watch it be a bug and I have to buy it and I’ll be okay with that I’ll feel better .

• 
  AloneNeverLonely (@AloneNottLonely) reported 4 minutes ago

  I'm having trouble downloading the werewolves pack? I pre paid on origin and it says in green "unlocked" but not installed like the others? I've tried updating the game a nunber of times but no luck so far! #TheSims4 @OriginInsider @TheSims

• 
  刘铁锹 (@FvjePHTDO429p5l) reported 4 minutes ago

  @OriginInsider Hello, I recently bought Battlefield Five and Battlefield 2042 in Steam, but my account was banned just yesterday. I have complained many times, but I haven't responded. I hope the official can solve the problem of my incorrect sealing

• 
  Kaidan Fan (@TLCece) reported 6 minutes ago

  @OriginInsider @EAHelp Hi, my router is broken and I won't have a new one for 3 to 5 business days. How can I access my game library on Origin? It won't let me view them.

• 
  jayden (@Mika99839545) reported 15 minutes ago

  @OriginInsider I can’t pre order or sign into my origin account it just keeps giving me the deal to sign in again

• 
  justin (@ballspausereup) reported 17 minutes ago

  .@OriginInsider STOP SELLING YOUR ******* GAMES ON STEAM IF I HAVE TO USE YOUR **** *** SERVICE TO PLAY THEM

• 
  Elisa 🍋 (@ElisaTheMxSim) reported 18 minutes ago

  @Crosimmer @EA @OriginInsider I used the EA App some time ago but I went back to Origin because the EA one asked me to log in every single time I used, no matter if I checked the remember me box and it always said there was an error so I had to open the browser every single time. I didn't like it!

• 
  Hano Beats Official (@HanoBeatsoff) reported 19 minutes ago

  @OriginInsider why i cant connect on my servers they u got technical problems i want my account back please as fast as possible i did money on your platform so please fix it

• 
  Scott Tipple (@ScottTipple) reported 19 minutes ago

  @OriginInsider sign in is still not working.

• 
  alaska🪐 (@linenliterature) reported 20 minutes ago

  @Crosimmer @EA @OriginInsider I had this exact problem on my macbook aswell! Texted the EA support and they logged into my account and installed a working version, now everything runs smoothly :)

• 
  Luke Davniero (@LukeDavniero) reported 20 minutes ago

  @OriginInsider Hello! Im having a bit of trouble after I transferred from origin to the EA app. Now when I try and play the sims 3 or 4 the game won't load. It says the title I have downloaded may have been downloaded from another user. Not sure how to fix this since I only use one account.

• 
  pikajew.eth | See my cover pic b4 contradicting ME (@KillerKlownBTC) reported 21 minutes ago

  @OriginInsider / EA continues to be the tumor that holds @Battlefield back i cant believe from bf3-bf2042 my biggest problems are still related with the launch its been decades HOW IS THE EXPERIENCE STILL SO BAD! absolute cancer

• 
  Keith DeVaughn (@KeithDevaughn) reported 27 minutes ago

  @OriginInsider Yo fix your damn captcha. Wtf is wrong with yall??

• 
  RoadMan1994 (@masse9466) reported 28 minutes ago

  @OriginInsider yoo your launcher is completely down. please fix it. it says i have no games on my Origin or points anymore...

• 
  Fili (@iTzFiliSalsa) reported 29 minutes ago

  @karl_garland @EASPORTSFIFA @OriginInsider Can you fix your problem? I have the sale problem

• 
  F (@Fabienne0704) reported 31 minutes ago

  Dear @EA and @OriginInsider, WHY would you send me to an new EA app, break my Origin (Which was working fine may I add!!) To only make my @TheSims game break!! NON OF MY EXTRA STUFF IS WORKING. The sims had issues before but this just overrules it all. Make it work, I paid for it

• 
  BoltCore (@BoltCore07) reported 32 minutes ago

  @EA @TheSims @OriginInsider don't be shy yall put #TheSims2 on origin and fix the mess that sims 4 is dont be shy xoxo

• 
  Daevoe Ssenyos (@Daevoe777) reported 35 minutes ago

  @OriginInsider Why can't anyone login in!?!!!!!!!

• 
  ANCIENT (@ANCIENT94207611) reported 36 minutes ago

  @RavenSoftware Apex isn't that bad. Take your time with the DEV error. @OriginInsider seams pretty happy taking my money.

• 
  TheHomoNextDoor (@NeuroticParrot) reported 36 minutes ago

  @Crosimmer @EA @OriginInsider Things they should do. Make Sims 2 purchasable on EA. And fix Sims Medieval

• 
  | TRS_R1 | (@TRS_R1) reported 39 minutes ago

  @PlayApex & @Respawn you all should be really ashamed of the way you run your company since launch of season 14 I can not get into my game on @OriginInsider not sure what everyone is doing but fix this verifying files issue PLEASE.

• 
  hortnon (@hortnon) reported 39 minutes ago

  @DANNYonPC @OriginInsider at least they're not blaming the user in that error, that's a nice change

• 
  Freysen (@Freeeysen) reported 41 minutes ago

  @OriginInsider Can i please have a explanation on how I can lose sims 4 on origin? I bought at least 50 of the packs through origin and I woke up yesterday to everything is gone and I can’t download it again. I didn’t even touch the pc before logging on and seeing everything is gone. Fix it pls

• 
  crosimmer (@Crosimmer) reported 46 minutes ago

  @Jessicamp1979 @EA @OriginInsider As for TS3, many players have been getting download errors since late August, but it worked for some on EA App. Maybe it hasn’t been fully fixed yet.

• 
  Vito Andolini (@ARMSQUAD) reported 47 minutes ago

  Hey @EA_DICE @T0TALfps Can we please get on top of this Firend(s) list not working thank you @OriginInsider Vito

• 
  Biohazard Waste (@botarmy30) reported 52 minutes ago

  @EASPORTS @OriginInsider @EAPlay I’m not able to sign in to origin. It says credentials are incorrect or expired. Even after resetting the password, it’s the same issue. Please help SOS! 🔴🔴🔴🔴🔴🔴🔴🔴🔴🔴🔴

• 
  Kaidan Fan (@TLCece) reported 55 minutes ago

  @RyanOnAMountain @OriginInsider @EAHelp Having to dig around around until I can find the folder with exe for a game I own is absolute crap. I had no such issue with steam and ubisoft connect. Can't even find gog games 😒

• 
  Rai Shah Jahan (@ShahJah73660120) reported 55 minutes ago

  Can't login to my EA App. "Your credentials are incorrect or have expired." I'm using accurate password but can't login. any suggestions? @OriginInsider @EAPlay

• 
  🍁•MJ•🍁 (@Celestial_Wolf_) reported 59 minutes ago

  Why is it taking so long to fix Orgin? All I want to do is update Sims 4 and play but I can't and don't tell me to try downloading the EA app because I already did and it's not loading up. Please hurry and fix this. It's very frustrating and disappointing. @OriginInsider @EA