Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 18
Miami, FL 17
New York City, NY 16
Exeter, England 12
London, England 12
Seattle, WA 11
Los Angeles, CA 11
Quito, Provincia de Pichincha 9
Chicago, IL 8
Montréal, QC 8
Denver, CO 8
Sydney, NSW 7
Perth, WA 7
Brooklyn, NY 7
Minneapolis, MN 7
Phoenix, AZ 6
Toronto, ON 6
Calgary, AB 6
Houston, TX 6
Melbourne, VIC 5
San Diego, CA 5
San Antonio, TX 5
Las Vegas, NV 5
Mesa, AZ 5
Grenoble, Auvergne-Rhône-Alpes 4
Aurora, CO 4
Marseille, Provence-Alpes-Côte d'Azur 4
Columbus, OH 4
Sacramento, CA 4
Dallas, TX 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • sypedot Julien Matthieu (@sypedot) reported

    @_JoeMac86 @Outlook lots of people have the same problem

  • faithster187 Faith The Great 🤴🏾 (@faithster187) reported

    @Outlook being down is just…🙃🙃🙃

  • sypedot Julien Matthieu (@sypedot) reported

    @ncbjd @BruceDevlin @Outlook there seems to have a problem with outlook account on iphone mail app, lots of people are poping saying that.

  • kiddanch Anna Kidd (@kiddanch) reported from Hackney, England

    @Outlook hi I’m being asked to re authenticate my Outlook mail on my Apple devices. Despite using the correct password on two separate outlook mail accounts neither is recognised. I have the password for the rarely used account written down so I know It was definitely correct.

  • mdcsten1 david (@mdcsten1) reported

    @Subharanjan_ @Outlook So sorry about that,I have had similar issues like that before,but HintCyber on Instagram helped me out,he’s a genius

  • MOURRI_QLP MOURRI_DCA (@MOURRI_QLP) reported

    @Outlook @BlkGrlBrilliant outlook down #outlookdown #microsoftoutlook 401 - Unauthorized: Access is denied due to invalid credentials. You do not have permission to view this directory or page using the credentials that you supplied.

  • vivianvolz Vivian Volz (@vivianvolz) reported

    My Outlook 365 server is down, and what I don't understand is, where is the outrage? @outlook @Office365 is this a localized phenomenon? It's a terribly inconvenient week for my whole team to be limping through email-land!

  • tulipstrader tulipstrader🔺 (@tulipstrader) reported

    @Outlook @Microsoft is outlook webmail down? I can't login and I've been trying for hours. #outlookdown

  • Laica23 Laica (@Laica23) reported

    Hey, @Outlook what is supposed to happen when I have read a message? What is supposed to happen when I have deleted a message? Yes, it's me again and you have still not fixed the most well known issue with your app

  • CharlSweets Charlene (@CharlSweets) reported

    @AppleSupport Can you please fix the mail app for #iOS152? Bc every time I try to log in with @Outlook emails, it won't accept my password. Please Fix!

  • ItsZakGodard Zak Godard (@ItsZakGodard) reported

    Looks like there must be an outage with @Outlook on iPhone right now. Can’t verify my account & signed me out if it on my iPhone.

  • markolwick Mark Olwick (@markolwick) reported

    So it looks like @Outlook is down

  • alwyschater lia (@alwyschater) reported

    @P90THeRapper @Outlook thought was an error on my phone, same problem here

  • lia1tan Lia 😶 (@lia1tan) reported

    @kiddanch @Outlook Outlook is down for ios. It's not just you. Don't worry your password is fine.

  • MOURRI_QLP MOURRI_DCA (@MOURRI_QLP) reported

    @Outlook @harisharrah outlook down #outlookdown #microsoftoutlook 401 - Unauthorized: Access is denied due to invalid credentials. You do not have permission to view this directory or page using the credentials that you supplied.

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