Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Exeter, England 17
Miami, FL 17
Paris, Île-de-France 17
New York City, NY 13
Los Angeles, CA 11
London, England 10
Seattle, WA 9
Quito, Provincia de Pichincha 9
Santa Ana, CA 8
Montréal, QC 8
Toronto, ON 7
Houston, TX 7
Brooklyn, NY 7
Chicago, IL 7
Minneapolis, MN 7
Denver, CO 7
Toulon, Provence-Alpes-Côte d'Azur 6
Phoenix, AZ 6
Calgary, AB 6
Sacramento, CA 5
Portland, OR 5
Bordeaux, Nouvelle-Aquitaine 5
Aurora, CO 5
Sydney, NSW 5
Melbourne, VIC 5
St. Louis, MO 4
Charlotte, NC 4
Ashburn, VA 4
Jacksonville, FL 4
Albuquerque, NM 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • batmatty matthew hig🐝 (@batmatty) reported

    Dear @Microsoft, you updated the @Outlook app for iPad and now it no longer works. I depend on your garbage software for my job. Please fix your trash and be better.

  • AAMurado Murado (@AAMurado) reported

    @Outlook Can I please have someone contact me? This issue is not resolved and in-app support is not helping. I've seen here on Twitter others are having IMAP issues asking them to keep signing in. I'd really appreciate it.

  • fmdizz Taz♡ (@fmdizz) reported

    @Kate_Chesters @AppleSupport They playing me about do this step, do that ffs just fix the god damn bug already! I am no longer signing in every 45 minutes if I miss an email it is their fault #unprofessional @Outlook.

  • YermaP Pshizzle (@YermaP) reported

    @Outlook I’m absolutely disgusted at the lack of customer service and incompetence on your part. You had an outage problem on your outlook app that wouldn’t let me log in and blocked my account. Now I can’t get into my email and I’m blocked. **** you

  • regicfc Gary (@regicfc) reported

    @Outlook @AppleSupport which is outlook constantly asking me to re-enter my password I thought this issue was resolved?

  • YermaP Pshizzle (@YermaP) reported

    @Outlook I’ve lost money because I can’t access emails from Ryanair and now I’ve lost that account forever. ******* arseholes it’s not my problem you had a problem which then blocked me from my account which I now can’t access. I’m so angry

  • KevFar17 Kevin (@KevFar17) reported from Chicago, Illinois

    @Outlook Apple told me the issue may be with y’all. Can you help?

  • maffhaworth Matt Haworth (@maffhaworth) reported

    @Outlook sick and tired of having to keep entering password .how long before this issue is sorted?

  • thegingerpig Ginger Pig1 (@thegingerpig) reported

    @xxcarlyw88xx @Outlook Still waiting for an answer from outlook apple says it’s their problem !

  • DoomishFox moon moon 🌸 (@DoomishFox) reported

    @Outlook i have a bug report: disabling spam filtering on personal 365 accounts seems to be missing. the spam filter has already flagged multiple .edu emails and even Word document sharing emails and disabling it appears to be broken.

  • doggorov Scott (@doggorov) reported

    @Outlook keep getting asked to sign in to my emails on my iPhone Who’s issue is this Microsoft or iPhone? It’s getting annoying

  • NDrabiak Nadia Drabiak (@NDrabiak) reported

    @vicsicetea @Outlook Same. Even tried to log in via my PC...nope not working, yet again...shocker...

  • _hannahsaid ♉︎ (@_hannahsaid) reported

    How long are @Outlook gonna continue to ignore this password error with IOS and actually fix it? Used @gmail solely for the past few months with no issues, but still getting those stupid hotmail password reset pop ups from @Apple

  • dellskin Dell S Kin (@dellskin) reported

    Are @outlook imap servers down or does @bluemail have problems? My outlook app is fine, but bluemail has not synced my hotmail account since 12:06am est. I have stopped and cleared bluemail cache with no effect.

  • thegingerpig Ginger Pig1 (@thegingerpig) reported

    @Outlook why am I being asked for my password every few hours on my iPhone ! I contacted apple they say it’s your problem with certificate ! I deleted and added it again it worked for a few days now doing it again ! I’m kidding important emails what’s the solution !

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