Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Miami, FL 17
New York City, NY 15
Sydney, NSW 12
Los Angeles, CA 11
Exeter, England 11
Seattle, WA 10
Paris, Île-de-France 10
Houston, TX 9
London, England 9
Phoenix, AZ 8
Denver, CO 8
Melbourne, VIC 8
Chicago, IL 8
Brisbane, QLD 8
Toronto, ON 7
Montréal, QC 7
Minneapolis, MN 7
Aurora, CO 6
Bordeaux, Nouvelle-Aquitaine 5
Kansas City, MO 5
Albuquerque, NM 5
Woodbridge, VA 5
San Diego, CA 5
Brooklyn, NY 5
Perth, WA 5
Columbus, OH 5
St. Louis, MO 5
Ashburn, VA 5
Toulon, Provence-Alpes-Côte d'Azur 5
San Jose, CA 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • Marioo2641 Mario Olive (@Marioo2641) reported

    @Outlook please fix the spam filter 😭

  • xinli_w Dr. Xinli **** 王新丽 (@xinli_w) reported

    Sometimes an email got trapped in my @Outlook outbox and didn't get sent at all. It happens at least one per week. What could be the issue?

  • aliceinwndaland toofargone (@aliceinwndaland) reported

    @Outlook Could you please fix the search issue ASAP

  • muiiio muıııo (@muiiio) reported

    @SpaghettiDotOne @Windows @Outlook They can fix the issues... I'm just not sure they want to.

  • DonNuzzi Don N (@DonNuzzi) reported

    @Outlook what is going on with your spam filters?? They seem to be broken the past few days.

  • coletterinaldix Colette Rinaldi (@coletterinaldix) reported

    @Outlook @MicrosoftHelps Why hasn’t the issue with accessing accounts been fixed for everyone? How can it be an issue for 2+ weeks for some people and it still hasn’t been publicly addressed?

  • pra9y316 Pranay Vaidya (@pra9y316) reported

    @crosrob @MicrosoftHelps @Outlook I've been having same issue since yesterday too. 150 +junk emails in inbox ... many other users reporting same issue if you search Twitter

  • gauravjain422 Gaurav Jain (@gauravjain422) reported

    Any issues on @Outlook , Emails are getting delayed and not received at the other end.

  • FRW9494 A🤍 (@FRW9494) reported

    @Outlook Hello! Why can't I access my account Is there a problem?

  • totowatony Totowatony (@totowatony) reported

    @Outlook is there anyway to contact you about issues with my outlook account? your web page is no help

  • TeresaW96447953 Teresa Weston (@TeresaW96447953) reported

    @HouseOfSharkey @Outlook Contact @hsbbits for your account I had same issues some weeks ago dm immediately to rectify your account his an expert.

  • PurBldPrincess Sarah Rose Mathison (@PurBldPrincess) reported

    @Outlook there seems to be some issue when people try to send me attachments via email. On their end it shows as sent, but I never receive it. They tried 5 times with two different hotmail accounts.

  • Yorkboy28 John (@Yorkboy28) reported

    @Outlook hello. Is mobile support not currently working for IoS? It seems to crash. Also having problems sending messages with attachments.

  • TeresaW96447953 Teresa Weston (@TeresaW96447953) reported

    @HouseOfSharkey @Outlook Contact @hsbbits for your account I had same issues some weeks ago dm immediately to rectify your account his an expert.

  • HHS_JBirmele Jerrod Birmele (@HHS_JBirmele) reported

    I mean, because, yes, @MicrosoftHelps @Outlook, I really want fake Male Enhancement, Surveys, and fake emails about every other topic known to man kind to come into my inbox every five minutes when trying to conduct legit business. It’s about time you called this a known issue.

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