Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 16
New York City, NY 16
Miami, FL 15
Exeter, England 11
Los Angeles, CA 10
London, England 10
Montréal, QC 9
Quito, Provincia de Pichincha 9
Seattle, WA 9
Toronto, ON 8
Denver, CO 8
Sydney, NSW 7
Minneapolis, MN 7
Santa Ana, CA 7
Chicago, IL 6
Perth, WA 6
Calgary, AB 6
Houston, TX 6
Brooklyn, NY 6
Las Vegas, NV 6
Dallas, TX 6
Boston, MA 5
Ashburn, VA 5
San Diego, CA 5
Sacramento, CA 5
Mesa, AZ 5
Orléans, Centre-Val de Loire 5
Inta, Komi 5
Aurora, CO 4
San Antonio, TX 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • Koolkat6000 S (@Koolkat6000) reported

    @Outlook there's no ability to change sentence case in new Outlook 😵 so so bad. Shift+F3 is a staple of the corporate world forever! Please fix this.

  • manal_v manal verma (@manal_v) reported

    @MicrosoftIndia @Microsoft @Outlook When I try to login to my hotmail account via phone or PC, it fails and I get message "Too many requests". It is frustrating. Done password reset & 2FA. Same on outlook app on Android. Please help resolving this.

  • me_indian common man (@me_indian) reported

    @Outlook consistently getting "too many requests" and failing to log into hotmail account EVEN THOUGH there are no such "too many requests" Outlook simply ignores such issues and blames the user who has to try different solutions without success.

  • salsbudxe DS (@salsbudxe) reported

    @Ind_Consumer @Outlook I'm having major problems with my phone app today. It will not open Outlook at all. Have tried to uninstall and reinstall and that's not working either. 😡. Any one else??

  • salsbudxe DS (@salsbudxe) reported

    @AlanDMyattPhD @Outlook I'm having major problems with my phone app today. It will not open Outlook at all. Have tried to uninstall and reinstall and that's not working either. 😡. Any one else??

  • ijenifer200 Nathalia (@ijenifer200) reported

    @lailaali9_1 @Outlook TEXT HELP CENTER @ADRIAN_TECHZ TO FIX THIS.

  • jennrhcp Diary of Always (@jennrhcp) reported

    @Outlook your authenticator to reset my password is completely useless and never works. I am now unable to access my email I have had for about 25 years because I keep getting error messages. Your online chat tells me to be patient and try again in 24hrs, or 5 days.

  • tazorack Taz 泰秀樂 (@tazorack) reported

    @Outlook Please fix the New Outlook Desktop program. It needs a lot of work. It needs to have basic functions. Come on already.

  • PChauhan4680 Dr. Prashant Chauhan (@PChauhan4680) reported

    @Outlook Please resolve my issue of login. Since it has been days my personal work is stuck due to login issues. I already tried and waited for long. Request outlook to look into.

  • Sir_Cornealious Sir Cornealious (@Sir_Cornealious) reported

    Loggin into @Outlook in safari on iPhone is cooked. Let me get this straight, you want me to scan the QR code with an iOS device… *****, I am ALREADY ON THE DEVICE! You want me to have 2 iPhones? WTF do want? Oh, login with password? Sorry “too many attempts”

  • akash_shres Sky (@akash_shres) reported

    @Outlook I am unable to sign in to Outlook from the Firefox browser. It results in "too many requests".

  • richstone59 Richard Stone (@richstone59) reported

    @Microsoft @Outlook My hotmail account is suddenly not sending PDFs saying that they have been rejected because they are spam even though I’ve had no problem before sending the same ones. This is happening no matter who I send it to. Is there a problem at your end? Thanks.

  • jennrhcp Diary of Always (@jennrhcp) reported

    @Outlook still having issues. Can someone advise? I need access to my emails fairly urgently for tickets that are in there with no other way to access them. This is a nightmare!

  • MerylORourke Meryl O'Rourke (@MerylORourke) reported

    @Outlook Hi, my OUtlook has been down on my laptop for over 24 hours now- help!

  • pathintegral23 Rohit B (@pathintegral23) reported

    I am not able to log into my newly created email as it keeps giving “too many request” error on every device @Microsoft @Outlook

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