Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Alcázar de San Juan, Castilla-La Mancha 27
Paris, Île-de-France 25
Madrid, Comunidad de Madrid 25
Woodbridge, VA 14
Chicago, IL 13
Sydney, NSW 11
New York City, NY 10
London, England 9
Seattle, WA 9
Melbourne, VIC 9
Houston, TX 9
Montréal, QC 8
Atlanta, GA 8
Minneapolis, MN 8
Ashburn, VA 7
Denver, CO 7
Brisbane, QLD 7
Dallas, TX 7
Toronto, ON 7
Manchester, England 6
San Jose, CA 6
Miami, FL 6
Calgary, AB 6
Midland, ON 6
Bowling Green, KY 5
Charlotte, NC 5
Wandsworth, England 5
Columbus, OH 5
Ottawa, ON 5
Sacramento, CA 5

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • pcguy8088 Greg (@pcguy8088) reported

    @jp_myers @Outlook I was out and needed to refer to a prior email for info. I had to phone the office to have someone look it up on my Gmail account on my desktop. Think I will ditch Gmail out of the Outlook app. This is not the first time I have had Gmail issues in the Outlook app either.

  • pcguy8088 Greg (@pcguy8088) reported

    I should of known better than to rely on @Outlook on iOS for my default mail app. Spent an hr trying to figure out why 1 of my Gmail accounts was not showing emails especially 1 in particular. Seems Outlook has known sync issue. Screams & no one hears me.

  • abgoldberg Andrew B. Goldberg (@abgoldberg) reported

    @legoszm @gmail @Outlook Same here. Same exact thing on fresh setup on different computer—mail loads upto a certain time but nothing more recent, so definitely some kind of server-side imap/api bug.

  • kevinrmaloney Kevin Maloney (@kevinrmaloney) reported

    @abgoldberg @gmail @Outlook Same problem here

  • Meh_Nannapaneni Mehreen Nannapaneni (@Meh_Nannapaneni) reported

    @Microsoft @Outlook your new software update have completely screwed up the calendar functionality. I am not able to change meeting invites through my mobile app. Please fix this soon, as it’s impacting a lot of work. Thanks!

  • FaliSoufian fali soufian (@FaliSoufian) reported

    @Outlook @ateazlol I'm having a problem with my account Please Help

  • GavinOsborn 💉💉 Gavin Osborn (@GavinOsborn) reported

    *sigh* the navigation for the @Outlook PWA appears to be broken - at least I hope this isn't intentional. Navigating between panels (Calendar, Mail, etc) leaves the App and opens a tab in a new browser. So frustrating.

  • GENZ23Y GEN-Z (@GENZ23Y) reported

    @Outlook Can you reply to my direct message. There must be some kind of way of speaking to someone directly about my issue. I have submitted multiple forms. I want to make a formal complaint or have my issue escalated. This is causing me so much distress.

  • ProfSuess Steve Suess (@ProfSuess) reported

    I have no problem sending unread emails to the trash in @gmail. I have to read (or mark as having been read) every email before I delete in @Outlook. The difference? Gmail doesn't give me a bold notification next to the folder with how many unread emails are in it.

  • abgoldberg Andrew B. Goldberg (@abgoldberg) reported

    @gmail @Outlook My wife’s having a problem on Outlook on multiple devices (iOS & Mac) where her gmail account only shows mail up-to 12 noon today. Web and the official gmail app shows all mail up until now. Any known syncing issues or tips to jump start syncing more recent mail?

  • samorano010 samson oluwadamilare (@samorano010) reported

    @cchukudebelu @Outlook The problem is no viable alternative to it

  • zatrana zatrana (@zatrana) reported

    @Outlook Why my account is not working? I have access to microsoft, but every time I try on Outlook it says, “Something went wrong”

  • MarieMcWblog Marie McWilliams (@MarieMcWblog) reported

    @Outlook can you advise when the server issues will be sorted? Thanks

  • MissSYacoby MissSYacoby (@MissSYacoby) reported

    Created a new email address with @Outlook Macbook didn’t save the password and now being told I can’t log in as they can’t verify me and my answers 😩😩 #hotmail #outlook #problems

  • TheFriddle Krystal Heath (@TheFriddle) reported

    @Outlook and @Microsofthelps please not “This Computer Only” not relevant to problem, happens on all folders, but trying to be discreet for privacy and can’t show other folders publicly. Please advise. Thanks.

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