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Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Melbourne, VIC 7
Pierre-Bénite, Auvergne-Rhône-Alpes 1
Montpellier, Occitanie 1
Santo Domingo, Nacional 1
Mississauga, ON 1
Paris, Île-de-France 13
Quito, Pichincha 3
Campeche, CAM 1
Elizabethtown, PA 1
Hackney, England 2
Colomiers, Occitanie 1
Ivry-sur-Seine, Île-de-France 1
Maisons-Alfort, Île-de-France 1
Manchester, England 1
Royan, Nouvelle-Aquitaine 1
Nantes, Pays de la Loire 1
Ciudad Obregón, SON 1
Toulouse, Occitanie 1
Bordeaux, Nouvelle-Aquitaine 2
Castell-Platja d'Aro, Catalonia 1
Chassieu, Auvergne-Rhône-Alpes 1
Yecla, Murcia 1
Vouvray, Centre 1
Montréal, QC 2
Rouyn-Noranda, QC 1
Saint-Paul, Réunion 1
Temecula, CA 1
Ris-Orangis, Île-de-France 1
Paralímni, Ammochostos 1
Montreuil, Île-de-France 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • ayanconq
    Wind 24 (@ayanconq) reported

    @MEGAARICK @Microsoft @Outlook Report your issue to Sylas_techz1 here on X

  • robtruss81
    ⚡️Rob Truss⚡️ (@robtruss81) reported

    @Outlook is the app still down in the uk ? Can’t log in !

  • bluenaomi
    Naomi (@bluenaomi) reported

    @Outlook For2 I have been locked out of my emails, despite filling out forms many times over. I filled in all the details you asked for many times. I do NOT have a number you can text me on because I am using a different sim on vacation. So just fix it. This is terrible service

  • lovemesomeALLI
    alli. (@lovemesomeALLI) reported

    @Drum_y @Outlook @MSFT365Status nope still down can't reset my pw

  • nichols_ti28279
    Timothy Nichols (@nichols_ti28279) reported

    @rossiantony46 @Outlook Volan_xyber can fix this.

  • Maha_Kh_Alt
    ❄️ Mahkarona (@Maha_Kh_Alt) reported

    @Outlook @MicrosoftHelps Your private reply did not answer my question or help resolve my issue. I need a clear and direct answer to the question I sent you via DM. Please provide a direct answer instead of referring me to general support articles or troubleshooting steps.

  • SupSki
    Sally (@SupSki) reported

    Hey @Microsoft @Outlook please fix your spam button, cause no matter how many times I press it, still bombarded by the same addresses and spam. #OneJob

  • Jgsbm5
    Jgs (@Jgsbm5) reported

    @lovemesomeALLI @davebutter Mine says the same thing!!! No person to talk to! Idk how to fix it. @Outlook help!!

  • Charles2982708
    Charlie (@Charles2982708) reported

    @Outlook this update that sends everything to my Draft folders automatically is complete BS Please change this! It doesn’t save any time and causes way too many problems. The majority of people using outlook for work Multi task and end up having all these emails disappear. When it’s out of site it’s out of mind. That’s not a good thing.

  • erickacevedor
    Erick (@erickacevedor) reported

    I love (not really) how I need to login each time on outlook web. I mean, each freaking time man @Outlook -- you're a 3.19 TRILLION USD company, I think wont be difficult to fix something like this.

  • nichols_ti28279
    Timothy Nichols (@nichols_ti28279) reported

    @HollyKing810925 @Outlook Volan_xyber can fix this.

  • jammyzizzle
    jamie (@jammyzizzle) reported

    @Outlook hi what is happening with email it’s been off for a week still can’t login what are you doing about it

  • KyleDavey86
    Kyle Davey (@KyleDavey86) reported

    . @Outlook I am being told my account is locked out. I need to verify I’m a human with a press and hold button. I have tried this several times and it keeps saying try again. How do I fix this and is there an actual person to assist in getting me access to my emails again?

  • TaxPayerxxxxx
    Jamie (@TaxPayerxxxxx) reported

    @Microsoft @Outlook How is it you have to PAY to protect your accounts location wise? Why has no government stepped in here. I have a Hotmail/Outlook account that’s constantly getting Auth prompts from other countries. Why can I not restrict it to my own! It would fix 90% !

  • acetipped
    Leaves Ahead (@acetipped) reported

    @Outlook when are you guys going to fix this email sync outage on iPhone?

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