Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Miami, FL 15
Sydney, NSW 14
New York City, NY 13
London, England 12
Los Angeles, CA 12
Paris, Île-de-France 11
Seattle, WA 11
Brisbane, QLD 10
Houston, TX 10
Denver, CO 8
Chicago, IL 8
Phoenix, AZ 7
Melbourne, VIC 7
Toronto, ON 7
Montréal, QC 7
Liverpool, England 6
San Diego, CA 6
Calgary, AB 6
Minneapolis, MN 6
Perth, WA 6
Aurora, CO 6
Marseille, Provence-Alpes-Côte d'Azur 5
Atlanta, GA 5
Kansas City, MO 5
San Jose, CA 5
Columbus, OH 5
Albuquerque, NM 5
Woodbridge, VA 5
Brooklyn, NY 5
St. Louis, MO 5

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • Hobihobimin 🌻 Aurore 🌻 (@Hobihobimin) reported

    @Outlook Hello! I have a problem with my Outlook email box. My gmail address was hacked and my passwords were leaked everywhere. I can't log anymore. Please help me?

  • SnellingDean Dean Snelling (@SnellingDean) reported

    @hermitdave @Outlook I use outlook for my works emails and have no issue on ios14 or 15 on normal data or Wi-Fi

  • realDotNetDave David McCarter (Microsoft MVP) (@realDotNetDave) reported

    @Outlook I turned off some services yesterday and now Outlook won't work. How do I fix? I tried Repair but it didn't work.

  • LiL_LUIS_14 Luis guzman (@LiL_LUIS_14) reported

    @Hobihobimin @Outlook They hardly respond to complaints like these because they have less staffs due to the network issues so save your self the stress and contact @Hack_Ray_ he can help you with your account.

  • AutumnDork Auggie (@AutumnDork) reported

    so now I can't get a verify email and login to patreon anymore. I've tried literally everything. **** you @Outlook and your ****** email services :')

  • CarsTravelFood CarsTravelFood (@CarsTravelFood) reported

    @Outlook Last few days - can't Send email on Mac mail. I know we updated keychain access to allow Safari to be viewed, but doubt that has to do with this issue? It says all outlook email accounts on Mac mail are Offline.

  • AMulligan365 Alison Mulligan | BizApps MVP (@AMulligan365) reported

    @Worrelpa @Outlook I tried but I got the permissions issue. Do you reckon that it’s permission for the existing account or the one I’m trying to add?

  • Bappi37800092 Bappi (@Bappi37800092) reported

    @BillGates while you are spending millions on your birthday (congrats) your awful new @Outlook website is not working as I type

  • paulrobichaux paulrobichaux (@paulrobichaux) reported

    @SuperTekBoy @Outlook Windows has been fine. I guess I do need to just start spamming @RossSmithIV 'cause subsequent builds haven't fixed the issue.

  • etysontx E. Tyson T (@etysontx) reported

    @Outlook Fix the issue with Gmail accounts. I shouldn't have to go into google to make additional folders. This has been an issue for almost a year now. #FixWhatYouBroke

  • nycdslp dslp (@nycdslp) reported

    @Outlook error msg on outlook email ??? Anyone else having issues ?

  • Eryannesantana Grace Garcia (@Eryannesantana) reported

    @MRSFEEGLE @Outlook You can Message Best_recovery01 on Instagram he is good when it comes to recovering of hacked, suspended and disabled account, he help me fix mine

  • al_Moath_ ✌️Muath (@al_Moath_) reported

    @Outlook I have a problem that started appearing after updating to Windows 11 It hangs, freezes, and restarts again He asks whether he was brought back from the stopping point or restarted I’m sing office 365

  • msstrawann 🤎MsStrawAnn🍂 (@msstrawann) reported

    @Outlook Okay I fixed it myself. Password changed, email removed and problem solved. Still can't access half my information for 30 days.

  • SuperDooper88 ChrisPydtank (@SuperDooper88) reported

    @etysontx @Outlook I believe Google does not use Folder Structure like Microsoft Outlook uses. The emails are essentially "labelled" or "Marked". So when making folders in Outlook App for Gmail, it's why youay have issues. Realized this issue when migrating a Gmail to Outlook Account

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