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Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Hove, England 3
Plymouth, MA 2
Township of Evan, KS 13
Swindon, England 3
Austin, TX 3
Omaha, NE 2
Gainesville, GA 1
City of Leavenworth, WA 1
Borough of Bradford Woods, PA 1
Boston, MA 3
Toronto, ON 16
Palm Desert, CA 1
Osgoode, ON 1
Hillsboro, OR 2
Panama City Beach, FL 2
Chicago, IL 14
Surrey, BC 2
Phoenix, AZ 10
Reno, NV 2
Orchard Park, NY 1
Chantilly, VA 1
Schaumburg, IL 1
Saint Paul, MN 1
Marshall, MN 1
St. Albert, AB 1
Oak Park, IL 2
Annapolis, MD 1
Paris, Île-de-France 26
Montréal, QC 11
Croydon, England 3
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • josephburt
    Hey Its Burt (@josephburt) reported

    Probably not what @Microsoft /@Office want to hear... yeah can you remote in and fix the two @Outlook apps running. Sounds like you still can't make a stable OS ...

  • mrobbeloth
    Michael Robbeloth (@mrobbeloth) reported

    @Outlook Email Templates in Outlook on the Web (PWA) seem to be broken. Changes do not get reflected when creating new emails using the template

  • soylerseren
    Seren Söyler (@soylerseren) reported

    @MicrosoftHelps @Outlook Unfortunately, I'm having trouble uploading images. And it's a very minor problem. Why is uploading images such a problem? When I upload one, delete it, and then try to upload it again, I have trouble. It's a very old problem these days.

  • PastryQueenRomy
    Romy van de Pol (@PastryQueenRomy) reported

    @Outlook is there an bug going around? Outlook keeps asking me to log in, I tried using all the types (phone number, secondair email, normal login) to log in but none seem to work🤔 Phone number and secondair email work for half a minute before I get kicked out again

  • JessicaMelia17
    Jessica Melia (@JessicaMelia17) reported

    @Outlook locked out of my emails since 8am this morning? Tried every single trouble shooting advice you’ve suggested and still nowhere. NOT OK 👎

  • kelseyg2010
    Kelsey Goodwin (@kelseyg2010) reported

    @Outlook is the mobile system down? I can't access anything on my iPhone. It keeps saying the server failed & then my password is wrong (it's not) but yet I have no problems accessing my account on my laptop?

  • GemMcKing
    Gemma King (@GemMcKing) reported

    @Alison_53 @Microsoft @Outlook Same if not longer 😩😡 I think it’s such a big issue but they are not communicating to us all 😩

  • laura_smith1985
    laura smith (@laura_smith1985) reported

    @Outlook Has outlook gone down on iPhones? Not been able to access mail since this morning

  • 123mynameis456
    Username (@123mynameis456) reported

    Come on @Outlook @Microsoft let’s get this email issue fix, this has been several hours now!

  • LeeoraEl
    Leeora (@LeeoraEl) reported

    @nikitheshrimper @Outlook 2/2 If I try to download emails manually I get a message - cannot connect to server. So I’m just letting push notifications do its thing. After a few hours I did need to put in my password again. But they are working on the issues. be patient….Or log on to mail via web browser.

  • Bill_Skanely
    Bill Skanely (@Bill_Skanely) reported

    @Outlook when are you going to fix the samsung Outlook mobile app? I'm locked out of my work account until I can verify my identity in the Outlook mobile app, but I can't do that when the Outlook mobile app doesn't work

  • Grifeweizen
    Griff (@Grifeweizen) reported

    @Microsoft Outlook and teams mobile apps not even opening on android galaxy s25...this is a serious issue @MicrosoftTeams @Outlook. It's a blank screen or an endless loading spiral.

  • devin12557696
    devin donnegal (@devin12557696) reported

    @ClubFilth @daveb1893 @Outlook You cannot read emails on the app if the server forced a log out and will not allow a new login

  • tazorack
    Taz 泰秀樂 (@tazorack) reported

    @Outlook @MicrosoftHelps Outlook is awful. Using the other verification purposes are not working. Garbage system. Fix it.

  • mind_morphotic
    Sinus Rhythm of Life (@mind_morphotic) reported

    @Outlook What’s wrong with the Outlook app? Constantly boots me out of my mail having to sign in again, and now says it cannot connect to the server.

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