Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Alcázar de San Juan, Castilla-La Mancha 39
Paris, Île-de-France 23
Madrid, Comunidad de Madrid 22
Woodbridge, VA 14
Chicago, IL 12
London, England 12
Dallas, TX 9
Sydney, NSW 9
Denver, CO 8
New York City, NY 8
Toronto, ON 8
Ashburn, VA 7
Seattle, WA 7
Minneapolis, MN 7
Fulham, England 6
Miami, FL 6
Bristol, England 6
Montréal, QC 6
San Diego, CA 5
Las Vegas, NV 5
Southampton, England 5
Manchester, England 5
Sacramento, CA 5
Boston, MA 5
Bowling Green, KY 5
San Jose, CA 5
Brisbane, QLD 5
Colorado Springs, CO 4
Perth, WA 4
Ottawa, ON 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • soxxylady Sharon 🦋 (@soxxylady) reported

    @Outlook sort the server problems out! Four days of problems and now we can’t connect to server! Some people need these important mails what don’t come through. Constant flagged spam which you can’t block 😡😡😡

  • zacharyturnerr Baby🅿️luto (@zacharyturnerr) reported

    @sendgucci @Outlook Bro it’s terrible fr

  • DonnyMac19 Donald MacGregor (@DonnyMac19) reported

    @ImpNasdaq Same problem happening to me @Outlook @MicrosoftHelps

  • cymumtaz C. Yusuf Mumtaz (@cymumtaz) reported

    Trying the @Outlook for Windows (#OneOutlook) app with personal account. Seeing issue with contact syncing, sorting, and missing fields in Contacts. Hope they add sync between Desktop and Web fields and custom fields in updates and infrastructure. cc: @thurrott @maryjofoley

  • DonnyMac19 Donald MacGregor (@DonnyMac19) reported

    @Outlook all junk mail is going to my inbox now. Anyone else having same issue?

  • JanelCubbage Janel Cubbage (@JanelCubbage) reported

    Dear @Outlook, I know that you know when I hit reply to my last email, that I’m intending to email the same recipients - not send an email to myself and only myself. Please fix this 🥹

  • AidanBricks Aidan Bricks (@AidanBricks) reported

    So @Microsoft @Outlook has decided to start planting these fake-email ads at the top of my email stream. About 1-2x/day these ads break outlook and I have to shut down everything I'm working on and restart. I pledge to NEVER EVER buy ANY product featured in ANY of these ads.

  • geekysachith Sachith🇮🇳👨‍💻 (@geekysachith) reported

    .@Office @Outlook I just now heard some people are not able to send Emails and outlook app on iOS got frozen. Any outage in Exchange? Pl. fix ASAP @m365pnp #M365

  • Marx8385 Marx8385 🐬 (@Marx8385) reported

    PLEASE FIX THE SPAM FILTER @Outlook

  • Ozz_Mejia Ozzie Mejia (@Ozz_Mejia) reported

    Begging @Outlook to fix its spam filters is just yelling into the void. If nothing's been done in the last however many weeks, why should anyone believe that anything's going to be done now?

  • NicNics_ Nicabockaglory (@NicNics_) reported

    @Outlook Hi, I am having security issues with my account. Can you help?

  • MartineAoun Martine A. (@MartineAoun) reported

    @Outlook I have found a good alternative to solve this junk problem with rules, if anybody's interested to have more details, DM me :)

  • ElyssiaSkye Skye (@ElyssiaSkye) reported

    @Cash_No_Tango @Outlook No, I never got an answer😭 I’ve seen multiple forums with the same question and looks like no one else has either! The only thing I can suggest is if you’re trying to get into an account where you have forgotten the password then try sign in via Apple ID if that’s an option!

  • Jaden529123 🪬jaden ✰ (@Jaden529123) reported

    @Office @Outlook yall suck pls fix that god damn website

  • nadawi_20 Nada🌺 (@nadawi_20) reported

    @Outlook I am locked out of my email! I have the right password because i write them down. I just haven’t logged into it in a long time and now it has locked me out! I did the Account Recovery Request but it got denied! I want my email back @Outlook

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