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Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Scarborough, England 1
London, England 15
Charlotte, NC 1
Montréal, QC 2
Charlottesville, VA 1
Rochester, MN 1
Croydon, England 1
Philadelphia, PA 3
Uckfield, England 1
Barcelona, Catalonia 3
Exeter, England 4
Edinburgh, Scotland 5
Oakland, CA 1
Branson, MO 1
Arumpo, NSW 1
Clermont-Ferrand, Auvergne-Rhône-Alpes 1
Las Cruces, NM 1
Sabadell, Catalonia 1
Guayaquil, Guayas 4
Barranca, Lima region 1
Lakeville, MN 1
Wonder Lake, IL 1
Morecambe, England 1
Grand Junction, CO 1
Paris, Île-de-France 19
Vigo, Galicia 1
Chatham, ON 1
Brest, Brittany 2
Chazay-d'Azergues, Auvergne-Rhône-Alpes 1
Denver, CO 8
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • bisset_cindy
    Cindy Bisset (@bisset_cindy) reported

    @Outlook I think everyone who has a complaint about Microsoft (because I can not be the only one), and their lack of customer service and related productivity issues should get together and let’s Sue them. I have paid multiple times for this ****

  • lane_declan
    Declan Lane (@lane_declan) reported

    @michaelhannaa @Outlook Terrible.

  • DNsiyona
    David Nsiyona (ↁαŁε) (@DNsiyona) reported

    Lose the phone with your authentication app and you're in for the ride trying to login to your account! Many codes sent today mbu try again tomorrow @Microsoft @Outlook

  • ibn_wittig
    Wittig Lyon (@ibn_wittig) reported

    @hameedkanz @Outlook @Live What's the error message? Is it csv or?

  • AlisonWagstaff3
    Ali. Me (@AlisonWagstaff3) reported

    @Outlook how come outlook is so awful having taken over Hotmail. It's slow, it's layout is terrible. I absolutely hate it!!

  • economalex
    Alexander Billy (@economalex) reported

    It seems extremely likely the US is experiencing either (a) a series of cyber attacks or (b) basic web infrastructure issues. Both @gmail and @Outlook have been down in the same week.

  • SAH_HAIDER
    Ali Haider (@SAH_HAIDER) reported

    @Outlook 365: (top banner) You need to sign in to keep using mail Me: signs in Outlook 365: You signed out of your account. It’s a good idea to close all your browser windows. Me: YEAH! Exactly what I wanted!!!

  • MaryNT16
    Mary N-T (@MaryNT16) reported

    @Outlook A quick scroll of your account shows others with the same problem. What is happening over there? The email in question is my main email that I've had for nearly 30 years.

  • JanDamaschke
    Jan-Henrik Damaschke 🦋 (@JanDamaschke) reported

    @gdlinux @Outlook I'm always for open source, but running your own email server was traditionally a hurdle. Any suggestions?

  • Carly_Miller7
    Carly Miller (@Carly_Miller7) reported

    @Microsoft @Outlook @MicrosoftHelps MICROSOFT SUPPORT IS TERRIBLE!!! For the past month I have been trying to contact someone for something soooooo simple. I want to delete my Microsoft 365 Business account but it will not let me due to enterprise apps I can’t remove. PLEASE HELP

  • 1_hsm
    HSM_81 (@1_hsm) reported

    @Outlook @Microsoft @MicrosoftHelps I’m Still struggling to regain access to my Hotmail account. Recovery forms still not working. What are my next escalation options please? 2/3 months and counting…

  • SarahEmpson2
    sarah (@SarahEmpson2) reported

    @Outlook Why am I having problems receiving and sending emails.. today so are a few other people I know

  • Nayeem_747
    Nayeem (@Nayeem_747) reported

    @Outlook My account is locked without any reason I tried to verify with phone number still it’s not working

  • SamG0996
    Sam Golding (@SamG0996) reported

    @Sad_Saad @Outlook Yep I am also having same problems and not getting text message. Have you got sorted yet? Any suggestions @Outlook

  • comeasyouareTO
    ComeAsYouAreTO (@comeasyouareTO) reported

    @Outlook ONE login attempt is not "too many times'. Fix your ******* website already.

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