Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Alcázar de San Juan, Castilla-La Mancha 38
Paris, Île-de-France 18
London, England 13
Madrid, Comunidad de Madrid 12
Exeter, England 8
Quito, Provincia de Pichincha 7
Fulham, England 7
Santa Ana, CA 6
Denver, CO 6
Southampton, England 6
Miami, FL 6
Marseille, Provence-Alpes-Côte d'Azur 6
New York City, NY 6
Las Vegas, NV 6
Montréal, QC 5
Torquay, England 5
Perth, WA 5
Toronto, ON 5
Manchester, England 5
San Diego, CA 5
Québec, QC 4
Brooklyn, NY 4
Clamart, Île-de-France 4
Inta, Komi 4
Orléans, Centre-Val de Loire 4
Villeurbanne, Auvergne-Rhône-Alpes 4
Sydney, NSW 4
Minneapolis, MN 4
Mesa, AZ 4
Chicago, IL 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • drmendozaz Daniel Mendoza (@drmendozaz) reported

    @Outlook Hi, I'm having issues using Outlook web, it does not load any email, I'm using Opera 81.0.4196.54, I hope you can help me

  • Tys35 Tyson Munro (@Tys35) reported

    Name a single process more difficult than setting up a @Microsoft @Outlook email on your iPhone. There isn’t, I promise. Just horrendous. Nothing works. Gotta sign in 35 times and everything goes in circles. Awful experience.

  • SpiceGasp Antidepressants Enthusiast (@SpiceGasp) reported

    @Outlook i have an issue with an account. Is there a way to get help from a person? The automated responses on the support form aren't helping me

  • neyyanbiju Biju Neyyan (@neyyanbiju) reported

    @Outlook after the software update to Android 12, on Samsung S21ultra 5G, Outlook keeps crashing. Please fix it

  • penny_24t penelope (@penny_24t) reported

    @Outlook @sofritasoficial This is shockingly bad advice. Completely unhelpful. I am having similar issues - @Outlook needs to review their junk filter parameters. This is a recent issue so they must have changed something, resulting in this horrendous customer experience!

  • antmor92 Anthony (@antmor92) reported

    @Outlook my app keeps crashing and won’t let me get to the sign in screen to at least remove the email accounts. Can you help? 2nd time asking..

  • A7madAlNassan Ahmad Al Nassan (@A7madAlNassan) reported

    @Outlook When I go to the support page to talk to an agent to help me out, it says only admins can talk to an agent. This is a personal account and I am the ADMIN of my own account! How in the earth I can’t talk to someone!! You really need to fix this! PLEASE HELP ASAP. I need my account

  • LizzyKyle4 Lizzy Kyle (@LizzyKyle4) reported

    @brookebenson10 @Outlook I had same experience with my account, I contact support but they couldn't help until I was referred to will_tech02 on Instagram, he is a technician, i'm sure he can fix yours..

  • vincesalvino █████ [redacted] (@vincesalvino) reported

    LOL at @Outlook keeps disabling the @MicrosoftTeams add-in due to "severe performance problems"

  • ni99aman christin🎉❤️‍🔥 (@ni99aman) reported

    @lepirre @Outlook I couldn’t log in to my account, I have changed my mobile phone number when I try to log in to the app with my old registered phone number with my original passcode I get an error message. Till I reached out to Unimeta_tech on Insta and they assisted me in getting my account.

  • LeoNebtones Leonard Adukwu (@LeoNebtones) reported

    @Outlook the app is broken on Android 12.

  • the_Pra5hanth ಪ್ರಶಾಂತ್ (@the_Pra5hanth) reported

    @Outlook Android 12 update s21 ultra.. The outlook app is crashing cannot check email.. When is the fix going to be ready?

  • RebeccaHindle_C Rebecca Hindle (@RebeccaHindle_C) reported

    @Microsoft @Outlook have the worst customer service ever existed they locked my email account on lies saying false things I don't even send any emails wouldn't know how to host anything I really need to get on filled in form 5 times I only have one email it's terrible service

  • johnty1409 John (@johnty1409) reported

    @mercede72928186 @Outlook Same problem here , have no emails at all today lots of reports when looked online of problems with outlook

  • ArturJazowski Arthur Jazowski (@ArturJazowski) reported

    @outlook getting emails on desktop but outlook app on android phone isn’t. What could be the issue ?

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