Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Miami, FL 17
New York City, NY 16
Paris, Île-de-France 16
Exeter, England 16
Sydney, NSW 12
London, England 10
Seattle, WA 9
Los Angeles, CA 9
Chicago, IL 8
Brisbane, QLD 8
Denver, CO 8
Perth, WA 7
Houston, TX 7
Minneapolis, MN 7
Phoenix, AZ 7
Santa Ana, CA 7
Brooklyn, NY 6
Aurora, CO 6
Melbourne, VIC 6
Toulon, Provence-Alpes-Côte d'Azur 6
Toronto, ON 6
San Diego, CA 5
Columbus, OH 5
St. Louis, MO 5
Ashburn, VA 5
Omaha, NE 5
Sacramento, CA 5
Winnipeg, MB 4
Strasbourg, ACAL 4
Lyon, Auvergne-Rhône-Alpes 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • aeonjoey JOΞY LOPΞZ 😷 #BLM 🖖 🏳️‍🌈 (@aeonjoey) reported

    @Outlook can you add the ability in outlook on iOS, to tap the “location” on meeting/event entries? It’s not possible to tap an address or URL for zoom meetings in your app unless you’re able to edit the entry, and if it’s someone else’s meeting you can’t. Please fix! #outlook

  • GENZ23Y GEN-Z (@GENZ23Y) reported

    @Outlook Can you reply to my direct message. There must be some kind of way of speaking to someone directly about my issue. I have submitted multiple forms. I want to make a formal complaint or have my issue escalated. This is causing me so much distress.

  • ATLGreg1 His Dudeness (@ATLGreg1) reported

    So @outlook for iOS having a pretty big problem with gmail syncing the last few days. Looks like a lot of people having similar issues. Sigh.

  • Pegaustin Pegaustin (@Pegaustin) reported from Chicago, Illinois

    @Outlook Please help with my Outlook. It’s been down all week and affecting my business. Customer support has not responded in days. How can I get microsoft support to help get my Outlook to open?

  • rwhanco Robert (@rwhanco) reported

    @Outlook my gmail stopped working in outlook on Mac, iPad, and iPhone today. I can setup the account but nothing coming or going. Happened Saturday it seems. No errors just doesn’t work. @gmail you guys have any thoughts?

  • BurrLand01 Burr Deming (@BurrLand01) reported

    @RikDhuyvetters @Outlook My sympathies. That is a terrible way to start the day.

  • nichagan Nic Hagan (@nichagan) reported

    @Outlook I get so much obvious spam in my inbox lately. I can’t believe how terrible your filters are.

  • fl0h0ff Florian Lohoff (@fl0h0ff) reported

    @Zugschlus @Outlook I know - Its all broken. Still i am not going to be silent about it. @Microsoft once again breaks email and we need to talk about it. Microsofts "Embrace, extend and extinguish" once again.

  • IAMKEVBISH Kevin Bishop (@IAMKEVBISH) reported

    recently my @Outlook email was hacked and I still can’t receive emails to this account. Does anyone else have this problem? HELP!

  • RickyGroverUK Ricky Grover (@RickyGroverUK) reported

    @IAMKEVBISH @Outlook Yeah, I think prince Andrew has been having the same problem, hope this helps...

  • MibIH MIB (@MibIH) reported

    @Outlook isn't loading on Chrome for me. I just get a blank screen. It loads on Firefox. Anyone else have this problem?

  • chaos_realm chaos-realm (@chaos_realm) reported

    @Outlook one of my @gmail accounts is not syncing with my gmail using Android version of Outlook I have deleted the account and re added and still not working

  • AnkitChawla27 Ankit Chawla (@AnkitChawla27) reported

    @Outlook pathetic support [Case #:28737200] - emails services down for UPMSCL no support at all cheating customers contact me on +9910960009

  • beet_keeper #Digital ⚓️ #Vagabond 🦈 (@beet_keeper) reported

    @BULCCLUB @Microsoft @Outlook I appreciate you verifying that BULC Club - I had another look following your prompt and I can see that for the other junk mail in my Outlook folder. It looks like I was in error yesterday.

  • MissSYacoby MissSYacoby (@MissSYacoby) reported

    Created a new email address with @Outlook Macbook didn’t save the password and now being told I can’t log in as they can’t verify me and my answers 😩😩 #hotmail #outlook #problems

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