Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
New York City, NY 17
Paris, Île-de-France 16
Miami, FL 15
Montréal, QC 10
Los Angeles, CA 10
Exeter, England 10
London, England 10
Quito, Provincia de Pichincha 9
Seattle, WA 9
Denver, CO 8
Minneapolis, MN 7
Toronto, ON 7
Santa Ana, CA 7
Perth, WA 6
Calgary, AB 6
Sydney, NSW 6
Houston, TX 6
Brooklyn, NY 6
Las Vegas, NV 6
Dallas, TX 6
Chicago, IL 5
San Diego, CA 5
Sacramento, CA 5
Mesa, AZ 5
Orléans, Centre-Val de Loire 5
Inta, Komi 5
Columbus, OH 4
Kansas City, MO 4
Jacksonville, FL 4
Phoenix, AZ 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • Jen62843947Lisa Markus Wolf (@Jen62843947Lisa) reported

    @Outlook @Defnotaspoof Same issue

  • CKLeibel C Leibel (@CKLeibel) reported

    @Outlook Hey there, can you fix whatever you broke? Can't send or receive emails. Hellllloooooooo

  • SmittyJones1515 Matthew Smith (@SmittyJones1515) reported

    @Outlook @TedTet I’m having the same issue. Nothing received and sent messages don’t appear to be going anywhere for about the last six hours.

  • AshrafHoudane Skapaloou (@AshrafHoudane) reported

    @SelfMadeMastery @MicrosoftHelps @Outlook Hi Kelly, it's a known issue right now by Microsoft and Outlook Team, it's a major issue all over the world, and we are waiting for resolution , just watch and wait or use your Gmail instead temporarily

  • JuneJustcurious Justcurious (@JuneJustcurious) reported

    @dafuerapadentro @Outlook I’m still down

  • audreychernoff Audreychernoff (@audreychernoff) reported

    @Defnotaspoof @Outlook I am having the same issue. I am glad it is not just me, because they will probably fix it.

  • td736113919 t d7 (@td736113919) reported

    @SmittyJones1515 @Outlook @TedTet you have fix the problem??

  • Rongtr Ron Zabrocki (@Rongtr) reported

    @Outlook Email, hotmail down in NY since 2:30 pm today.

  • bridle_danielle Danielle Bridle (@bridle_danielle) reported

    @Outlook WHEN WILL WE BE ABLE TO SEND AND RECEIVE EMAILS AGAIN????? I have spent hours this morning thinking it was something I had done to come on twitter to find out it is an Outlook issue. This is unacceptable. I have important emails to send and receive and this is not okay.

  • ediddy1978 Erawk (@ediddy1978) reported

    @Outlook emails are not working. They show sent but they are in limbo for a lot of people and businesses that I have for emails for years from are going to junk.

  • DeeDee__1963 Dawn (@DeeDee__1963) reported

    @sweetestpotates @Outlook Yes, not working for me since this afternoon.

  • LookUp_Everyday Look Up (@LookUp_Everyday) reported

    @Outlook I am having the same issue, not able to send emails and have not received emails for hours now.

  • SelfMadeMastery Kelly 🌟 (@SelfMadeMastery) reported

    @theonlystonez @MicrosoftHelps @Outlook I actually just got a new router delivered to start over with a new IP address. Sadly a new IP/using a VPN won't fix the issue with outlook flagging my current accounts (I can't send/deliver on any network from those accounts), but it may fix it for any new accounts I make!

  • audreychernoff Audreychernoff (@audreychernoff) reported

    @Outlook I am having an issue with all my accounts, are you fixing it? I don't seem to be the only one.

  • katensch K. Norton-Schock (@katensch) reported

    @SelfMadeMastery @MicrosoftHelps @Outlook It is quite the coincidence that this occurred just a day after updates. And that am acquaintance of mine in a different state is having the same issues TODAY.

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