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Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Chardon, OH 2
Dayton, OH 2
Barry, Wales 1
Oconomowoc, WI 1
Royal Tunbridge Wells, England 1
Arnold, MO 2
Paris, Île-de-France 31
Los Angeles, CA 7
Akron, OH 3
Lancaster, PA 2
Bristol, England 2
Huntsville, AL 1
Cleveland, OH 6
Solihull, England 2
Glasgow, Scotland 3
Sydney, NSW 6
Saint Paul, MN 2
Eatonton, GA 1
Martinsville, IN 2
West Warwick, RI 1
Montréal, QC 13
Asnières-sur-Seine, Île-de-France 1
San Jose, CA 6
Phoenix, AZ 12
Chicago, IL 14
Nicholasville, KY 1
West Lincoln, ON 1
Melton Mowbray, England 1
Arlington, VA 2
Brussels, Brussels Capital 6
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • 2_youngy
    Mark Young (@2_youngy) reported

    @Outlook your emails are still not working!

  • Kareem1702
    Kareem (@Kareem1702) reported

    @KyleDavey86 @Outlook @KyleDavey86 Were you able to fix this? I had the exact same issue with the robot and now I can’t even get that far anymore

  • DRichards25
    Darren Richards (@DRichards25) reported

    @Outlook Hi there,my mother got kicked out of her outlook yesterday bc of the outage,now she can’t get back into it bc the # on the account,she no longer has,so she can’t receive the code,help pls!

  • J_Keith101
    Shoes (@J_Keith101) reported

    @MSFT365Status @MicrosoftHelps @Outlook I am still unable to get into my Hotmail account after 3+ days on ANY device or app and internet. Please take these issues seriously and fix this. This is NOT an intermittent problem, it is an OUTAGE.

  • NoMashSousa
    Jessie Sousa (@NoMashSousa) reported

    Try another verification method That verification method isn't working right now. Please try another method. @Outlook @Microsoft hurry up and fix this

  • lazychakrabarti
    Chayan Chakrabarti (@lazychakrabarti) reported

    @Outlook unable to login to my 15 years old Hotmail account even though I have the same phone number, your captcha verifications are so lame

  • rhimckinley
    rhiannon ☕️ (@rhimckinley) reported

    @marlermelanie @Outlook having the same issue for 24hours. they told me it was “account specific” and that it’s a user error. still no answers and no fix. @MicrosoftHelps

  • SimonJWard93
    Simon Ward (@SimonJWard93) reported

    @Outlook Fix it. It’s getting stupid now. At least give communication you are aware and looking into the issue?

  • lovemesomeALLI
    alli. (@lovemesomeALLI) reported

    @CarlaJo56727016 @Microsoft @Outlook I have it on my phone already, same issue

  • cjl85718
    Craig (@cjl85718) reported

    @simoes_romeo @Outlook Yup. Just fixed it. From last login attempt - need to wait about 1hr. Then these steps: Delete outlook from iPhone mail. Then hard reset phone. Then reinstall Outlook. This worked for me - might help you. Good luck

  • andrewrdn463
    Andrew (@andrewrdn463) reported

    @Outlook Correct passwords are not being accepted by Outlook: "You've tried to sign in too many times with an incorrect account or password."

  • valle_emma61666
    Emmanuel Valle (@valle_emma61666) reported

    @simoncarrington @Outlook Yep. Skip the form loop and call support or use account recovery from a device he’s used before, same wifi helps a lot. I heard about Fomr and lol even free form tools feel less broken than Outlook’s mess

  • LHearns2
    Luke Hearns (@LHearns2) reported

    Well @Microsoft .. guess I better sort out all my **** that I use a hotmail account for and get it changed over to Gmail or other option. 3 days down is a little much when finances/trips/etc depend on info sharing via email. #microsoft #outlook #hotmail @Outlook @MicrosoftHelps

  • ThisIsLizMK
    Liz 🇺🇸 (@ThisIsLizMK) reported

    @Outlook Read the room, you idiots!! Fix outlook already!! 🤬🤬🤬

  • maaaaandyy
    tortured hot girl department (@maaaaandyy) reported

    Why can’t you fix the mail for iphone issue???? That can’t be so hard. Ask your tech team to use claude c’mon @Microsoft @Outlook @MicrosoftBr

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