Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Liverpool, England 18
Sydney, NSW 12
London, England 12
Paris, Île-de-France 10
Brisbane, QLD 8
Woodbridge, VA 7
Miami, FL 7
Chicago, IL 6
Seattle, WA 6
Melbourne, VIC 6
Denver, CO 5
Phoenix, AZ 5
St. Louis, MO 5
Houston, TX 5
Perth, WA 5
Edinburgh, Scotland 4
Marseille, Provence-Alpes-Côte d'Azur 4
New York City, NY 4
Vitry-sur-Seine, Île-de-France 4
San Diego, CA 4
Los Angeles, CA 4
Atlanta, GA 4
Toulouse, Occitanie 4
Manchester, England 3
Cleveland, OH 3
Tucson, AZ 3
Long Beach, CA 3
Camden Town, England 3
Rochester, NY 3
Traralgon, VIC 3

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • Good__old_days . (@Good__old_days) reported

    It looks like the ALIAS with the custom domain for @Outlook.com broke on 1st April, 2022 on Microsoft's backend. For the same account/email, if I create another alias, I can receive emails just fine. @Microsoft, PLEASE FIX THIS CRITICAL thing you broke.

  • ChrisFalk ChrisFalk (@ChrisFalk) reported

    hey @Outlook . I mean this in the absolute best possible way, but, I will never use new Outlook for Mac. ever. I hate it and it's terrible. The minimized toolbar actually makes everything less convenient for power users. Don't mobile OS my desktop app.

  • drawmytown Ben 'Draw my Town' Poultney (@drawmytown) reported

    @Outlook Hi there @MicrosoftHelps - you keep emailing me telling 'it looks like we don't have permission to get email for your your Gmail account' I follow the instructions to fix it via sync, and the entire sync category in settings does not display. Please explain.

  • perrygovier Perry Govier (@perrygovier) reported

    Update: @UpworkHelp has shut down the account and reversed any funds exchanged. @Outlook is investigating the account and attempting to identify the impersonator.

  • TracyGreggs Tracy Greggs (@TracyGreggs) reported

    @BenjaminOscar77 @Microsoft @Outlook If we could get a bunch of old school auto dialers going, we could overwhelm their voip in about 1 minute and effectively shut them down.

  • DOCSideways DOC (@DOCSideways) reported

    @MISS_SlNlSTER @Outlook Mine is working. It has been a but slow at times though.

  • Interne74085453 Abstract Beef (@Interne74085453) reported

    Hey @Microsoft , @Outlook: if I have to use Google to figure out how to change my email signature you have some serious UX issues.

  • raykay528 Rachel (@raykay528) reported

    @Outlook on @Windows If you could please fix the issue where your emails ignore custom fonts and just default to Times New Roman that would be greattt. kthanks.

  • davehughesMHz Dave Hughes (@davehughesMHz) reported

    @stureid41 @Outlook @Windows i used to have that problem all the time at Strathclyde, was something to do with how their proxy server was configured. Changed to IMAP direct to fix it, but not sure if that works any more with changes to Office365 autodiscover.

  • realkrax CHAD (AMC Ape Leader) (@realkrax) reported

    Dear @Outlook, On your iOS app, could you make the swipe to delete animation a little quicker? Like almost as fast as someone repeatedly swiping? It’s just too slow and annoying at its current rate. Thanks in advance! Chad

  • nimodka Nimod Namboodiri (@nimodka) reported

    @Microsoft @Office365 @Outlook why is login not working? Am trying to login for last 12hrs or more. Login not working!!!

  • DylanVindasL Dylan Vindas Lopez (@DylanVindasL) reported

    @Outlook hello! your webpage is not working and i cant get to my email. please fix it.

  • borgfilez1 borgfilez (@borgfilez1) reported

    @Outlook Those solutions do nothing, it's not a random issue, you can see many such issues pop-up in 2 years and documented in Microsoft forums. I still cant receive any emails

  • 1972Res RES 1972 (@1972Res) reported

    @Outlook How can I fix the Upgrade to iCloud for Windows 13.0 failed? Please reboot and try again. (Error 101)? I have tried installing and uninstalling this application many times and it always fails.

  • Good__old_days . (@Good__old_days) reported

    Starting from April 1st, 2022, Microsoft @Outlook completely BROKE my mission-critical EMAIL ADDRESS with a custom domain. All incoming emails have stopped. I am not receiving any emails at all. The last email was on 31st March. It is extremely serious and urgent. FIX MY EMAIL!

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