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Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Dayton, OH 1
Quito, Pichincha 31
Winnipeg, MB 2
Brussels, Brussels Capital 4
Sheffield, England 2
Lévis, QC 1
Goodyear, AZ 2
New York City, NY 19
Preston, England 6
Pittsburgh, PA 8
Southampton, England 3
Sydney, NSW 9
Auckland, Auckland 1
Byron, IL 1
Lexington, KY 2
Knoxville, TN 3
La Baule-Escoublac, Pays de la Loire 1
City of Brussels, Brussels Capital 1
Metz, ACAL 2
Paris, Île-de-France 31
District Heights, MD 1
Besançon, Bourgogne-Franche-Comté 1
Ashburn, VA 12
Township of Evan, KS 23
Dallas, TX 19
Panamá, Panamá 1
Tallahassee, FL 3
A Coruña, Galicia 1
Tampere, Pirkanmaa 1
Riga, Riga 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • OktayAykut1
    Oktay (@OktayAykut1) reported

    @MicrosoftHelps Locked out of my account for 3 days. Reset doesn’t work, verification fails. Recovery email & phone are linked. No support. Please fix this. @Outlook

  • Neeraj8k
    Neeraj (@Neeraj8k) reported

    @Outlook what’s the problem? You keep sending all my important emails to junk… please fix this… 😡

  • mwbeats
    MWBEATS (@mwbeats) reported

    @MicrosoftHelps @Outlook I can’t recover my password for Hotmail as MFA phone code is not working. Please help

  • KyleDavey86
    Kyle Davey (@KyleDavey86) reported

    . @Outlook I am being told my account is locked out. I need to verify I’m a human with a press and hold button. I have tried this several times and it keeps saying try again. How do I fix this and is there an actual person to assist in getting me access to my emails again?

  • Gem83Col
    Gemma Collins (@Gem83Col) reported

    @NickyCowell @Outlook @Microsoft Na mine isn’t working. Asking for last digits of phone number but then saying it’s not working and to verify another way

  • Justagirlx6293
    Justagirlxo (@Justagirlx6293) reported

    @Outlook when are you going to fix this login issue??? I have an event to attend but cannot access my emails to get access to my ticket! Getting really peeved off with this now. What a JOKE 😡

  • maryedwards918
    Märÿ🤙🏻 (@maryedwards918) reported

    Is @outlook still not working for everyone else?

  • a_arknu
    Asbjørn (@a_arknu) reported

    @davidfowl Please tell the @Outlook team. They don't seem to have gotten that memo and are still building that terrible web-based "new Outlook" for Windows while also building a nice native client for Mac. So they can do it properly, just not for your own platform...

  • jonathanhopley
    jonathan hopley (@jonathanhopley) reported

    @lovemesomeALLI @Microsoft @Outlook Try the following. Login using any mobile number linked to email. Instead of email address. With current password.

  • KitOldfield
    Kit Oldfield (@KitOldfield) reported

    @Outlook please fix the text messaging on 2 step verification. Can’t access my email otherwise

  • Jgsbm5
    Jgs (@Jgsbm5) reported

    @lovemesomeALLI @davebutter Mine says the same thing!!! No person to talk to! Idk how to fix it. @Outlook help!!

  • Guts_1993
    Guts (@Guts_1993) reported

    @Outlook This **** still not working lol

  • Dportz11
    DP (@Dportz11) reported

    @nickdent1990 @Outlook Big issue

  • alyse3344
    Alyse❤️ (@alyse3344) reported

    @MicrosoftHelps @Outlook @Microsoft Okay… it’s been 24 hours since I’ve had access to my emails. Fix your 💩

  • marifuenzalida
    MJ (@marifuenzalida) reported

    @hotmail @Outlook not working

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