Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 18
Exeter, England 18
Miami, FL 16
New York City, NY 14
London, England 10
Los Angeles, CA 10
Santa Ana, CA 8
Seattle, WA 8
Montréal, QC 8
Phoenix, AZ 7
Toronto, ON 7
Houston, TX 7
Brooklyn, NY 7
Chicago, IL 7
Minneapolis, MN 7
Denver, CO 7
Melbourne, VIC 6
Toulon, Provence-Alpes-Côte d'Azur 6
Calgary, AB 6
Perth, WA 5
Sacramento, CA 5
Portland, OR 5
Aurora, CO 5
Sydney, NSW 5
Omaha, NE 4
San Diego, CA 4
Boston, MA 4
Bexhill-on-Sea, England 4
Charlotte, NC 4
Ashburn, VA 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • finalgirlemroe Final Girl Fashion Tweets (@finalgirlemroe) reported

    Is anyone else having issues with @Outlook ? For the last two days it won't move pass the loading screen

  • tomchrisemewulu Angel⭐🇳🇬🇬🇭 (@tomchrisemewulu) reported

    @Outlook Thanks for your reply. I had the said issues with the desktop version of Outlook. But it's working better. I'll buzz you if it reoccurs.

  • damnelace Aspiring Adult (@damnelace) reported

    @Outlook keeps promoting me to sign in after hours. This is violent and abusive!!!

  • Tambulla Tanvir (@Tambulla) reported

    Recently I decided to go 'passwordless' for my @Outlook account, where instead of asking for a password, I get a pop up on my phone asking me to accept the login. The last few days I've been spammed with the login notification saying someone in the US is trying to login (1/9) 🧵

  • MattM_78 Matthew #AtHomeYouMustStay Murphy (@MattM_78) reported from Westfield, State of Western Australia

    Is anyone else having issues sending emails through @Outlook on mobile? Never used to be a issue but lately I'm getting a Outgoing Server Error. "There was a issue connecting to ........ Please update the server configuration to continue connecting to this account.

  • cheenamalhotra Cheena Malhotra (@cheenamalhotra) reported

    @Outlook on IOS is giving me hard time logging into my AD account.. I have multiple accounts setup, and when one of the AD account needs credentials, I just can’t enter and app goes into continuous loop, jamming my keyboard throughout iPhone! I wonder if this is a known issue?

  • MPeester Mariana (@MPeester) reported

    @Outlook My issue seems to be that my passwords are not syncing somewhere. My laptop is working but I can’t add the account to my phone.

  • mhoutman Michiel Houtman (@mhoutman) reported

    @Outlook Now we only need IMAP notifications again. Not working for > 6 months 😡

  • mwldk Martin W. Lassen (@mwldk) reported

    @tastapod @Microsoft @Outlook And disregarded support for Exchange Server. Their. Own. Product.

  • johan_decoster Johan Decoster (@johan_decoster) reported

    @tastapod @Microsoft @Outlook Good to hear that! I’ve tried and tested many different calendar, mail, notes apps and there are really ones. But I find myself going back to Mac stock apps because of their incredible performance, easy of use and ... you never feel a sword might come down on you.

  • TetonTrading TetonTrading (@TetonTrading) reported

    @Microsoft @Outlook would you please move the email search bar down from the top and back to where it belongs directly above email please? Where it was in previous outlook versions? Who asked for this? The answer is no one. Insane.

  • pseudokings the pseudokings (@pseudokings) reported

    Fix the damn @Outlook app on Android, @Microsoft @MicrosoftHelps. Emails load stupidly slowly, incomplete, or sometimes not at all.

  • Black_Out_ABE Black Out (@Black_Out_ABE) reported

    @Outlook what did you do to the search feature? It is HORRENDOUS as of 6-8 months ago something changed. I search for an email I sent 2 hours ago using EXACT words/names but nothing comes up in results? Many colleagues having same issue. FIX IT #microsoftoutlook #outlook #email

  • MPeester Mariana (@MPeester) reported

    @Outlook I am having some major issues with my account. I have rest my password no less than 5 times today( now locked). It keeps@saying it’s incorrect. But I am storing it to my phone and computer. I’m thinking I am being hacked. Pls help

  • lisa42124197 Lisa (@lisa42124197) reported

    @Microsoft365 @Outlook Every think of making encryption email? some people break into things my stuff gotten broken into anyways. I

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