Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 18
Exeter, England 17
New York City, NY 15
Miami, FL 15
Sydney, NSW 12
Los Angeles, CA 10
London, England 9
Minneapolis, MN 8
Santa Ana, CA 8
Seattle, WA 8
Montréal, QC 8
Brisbane, QLD 7
Perth, WA 7
Houston, TX 7
Denver, CO 7
Phoenix, AZ 7
Toronto, ON 7
Aurora, CO 6
Melbourne, VIC 6
Toulon, Provence-Alpes-Côte d'Azur 6
Chicago, IL 6
Columbus, OH 5
St. Louis, MO 5
Ashburn, VA 5
Omaha, NE 5
Sacramento, CA 5
Brooklyn, NY 5
Atlanta, GA 4
Lakewood, NJ 4
San Diego, CA 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • jawss jawss (@jawss) reported

    @Outlook The problem wasnt receiving the code. It was that the code i received kept getting rejected.

  • ThePharaohsCat Duppy King💀🎩✨ (@ThePharaohsCat) reported

    @Outlook Having sync issues with IMAP on Gmail app Android. Any known current IMAP problems?

  • vincesalvino █████ [redacted] (@vincesalvino) reported

    LOL at @Outlook keeps disabling the @MicrosoftTeams add-in due to "severe performance problems"

  • Ghoul_of_London ⚠️Skeleton O'Rourke⚠️ (@Ghoul_of_London) reported

    @MicrosoftHelps @outlook I reported via Feedback Hub a new, idiotic bug whereby when editing an Outlook (Office app) email, the edit field keeps momentarily and rapidly scrolling up/down. A very strange one and massively irritating and distracting. I hope this is fixed soon.

  • vaughan_k Ken. (@vaughan_k) reported

    @meta, @Google & @Outlook you would be getting so much #money from fees charges etc, why aren't you using it to have real people in #support who actually respond to users request for assistance, fix the many bugs in the log in and out, notifications and #spam systems etc?

  • artciovi victoria (@artciovi) reported

    @Outlook i've had an issue with my outlook account and i can't solve it. i can't access my account and i need to get it back. could you please help me?

  • ArturJazowski Arthur Jazowski (@ArturJazowski) reported

    @outlook getting emails on desktop but outlook app on android phone isn’t. What could be the issue ?

  • johnty1409 John (@johnty1409) reported

    @mercede72928186 @Outlook Same problem here , have no emails at all today lots of reports when looked online of problems with outlook

  • ni99aman christin🎉❤️‍🔥 (@ni99aman) reported

    @lepirre @Outlook I couldn’t log in to my account, I have changed my mobile phone number when I try to log in to the app with my old registered phone number with my original passcode I get an error message. Till I reached out to Unimeta_tech on Insta and they assisted me in getting my account.

  • neyyanbiju Biju Neyyan (@neyyanbiju) reported

    @Outlook after the software update to Android 12, on Samsung S21ultra 5G, Outlook keeps crashing. Please fix it

  • RebeccaHindle_C Rebecca Hindle (@RebeccaHindle_C) reported

    @Microsoft @Outlook have the worst customer service ever existed they locked my email account on lies saying false things I don't even send any emails wouldn't know how to host anything I really need to get on filled in form 5 times I only have one email it's terrible service

  • Tys35 Tyson Munro (@Tys35) reported

    Name a single process more difficult than setting up a @Microsoft @Outlook email on your iPhone. There isn’t, I promise. Just horrendous. Nothing works. Gotta sign in 35 times and everything goes in circles. Awful experience.

  • SandeepS154 Sandeep Shukla (@SandeepS154) reported

    @kanchanray @Outlook @Microsoft had the same issue... I removed/added the account to Authenticator app after reinstalling Outlook. It worked for me...

  • GiddensVision Giddens (@GiddensVision) reported

    The new @Outlook design is really bad. I don't have the scientific words to explain it but the way they made the color and border makes your eyes wander involuntarily. Hard to focus. I hate it. Everything blends in. It's weird. Please get some UX and UI people to fix this mess.

  • the_Pra5hanth ಪ್ರಶಾಂತ್ (@the_Pra5hanth) reported

    @Outlook Android 12 update s21 ultra.. The outlook app is crashing cannot check email.. When is the fix going to be ready?

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