Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 18
Exeter, England 18
Miami, FL 16
New York City, NY 15
Sydney, NSW 11
Los Angeles, CA 10
London, England 9
Minneapolis, MN 8
Santa Ana, CA 8
Seattle, WA 8
Montréal, QC 8
Perth, WA 7
Houston, TX 7
Denver, CO 7
Phoenix, AZ 7
Toronto, ON 7
Brisbane, QLD 6
Aurora, CO 6
Melbourne, VIC 6
Toulon, Provence-Alpes-Côte d'Azur 6
Chicago, IL 6
Columbus, OH 5
St. Louis, MO 5
Ashburn, VA 5
Omaha, NE 5
Sacramento, CA 5
Brooklyn, NY 5
Atlanta, GA 4
Lakewood, NJ 4
San Diego, CA 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • maggieofthetown Maggie Lovitt (@maggieofthetown) reported

    @ifollowedfires @Outlook The gmail app which has terrible UI

  • 9aCedarCourt 👑 The Duchess ✡︎f Dalston 🎗️ (@9aCedarCourt) reported

    .@Microsoft @Outlook You shut my email address down with no valid reason why. Now I can't order an identical SIM card for the phone I just lost because everything is connected to that email, the email I had with you for over 10 years that you have locked me out of for no reason.

  • Tbegna1992 ABT (@Tbegna1992) reported

    @Outlook Issues with outlook app on Mac and iPhone. Use 2 email accounts in app. Reset password for 1 account. Now having issue accessing that account on computer and phone. Help please.

  • 9aCedarCourt 👑 The Duchess ✡︎f Dalston 🎗️ (@9aCedarCourt) reported

    @Microsoft @Outlook You shut my email address down with no valid reason why. Now I can't order an identical SIM card for the phone I just lost because everything is connected to that email, the email I had with you for over 10 years that you have locked me out of for no reason.

  • DeepakS13137374 Deepak Soni (@DeepakS13137374) reported

    @_Cris169 @Outlook This is universal problem

  • TRUEDYOR TRUEDYOR.eth (@TRUEDYOR) reported

    @nikitabier X offers terrible search functionality, almost close second to @Outlook Can we expect some improvement?

  • ryumitsuaki Louie McBlue (@ryumitsuaki) reported

    @Outlook Since last update the Outlook app no longer fetches or sends emails on Android. I still get login prompts when logging on via desktop though. Any fix coming?

  • richsoansphotos RichSoans Photos/Videos (@richsoansphotos) reported

    And apparently, @Microsoft have stopped access for @Outlook on Chrome browsers. I can't sign in unless I'm using their Edge browser or Mozilla's firefox

  • _Cris169 Cristofer Duarte (@_Cris169) reported

    @Outlook I have a Hotmail account, I remember the password and I have access to the recovery email as well, but your page doesn’t allow me to sign in, everytime I tried this error message appears: Please retry with a different device, use a VPN, or other authentication method to sign in.

  • Dpkmlore Deepak Mangalore (@Dpkmlore) reported

    @Outlook have issue with one of my account - man*****.dee****@outlook.com. Unable to send any emai s, as it says i have extended storage. Deleted all emails in all folders and also OneDrive still same issue.

  • tmk56427984 tmk (@tmk56427984) reported

    @geekbb @Outlook check if the SMTP server is trustworthy. Sendmail can specify a sender when sending emails, but SMTP addresses cannot be forged (to receiver).

  • yoursnitin001 Nitin Singhal (@yoursnitin001) reported

    Even tried VPN too. VPN plus private mode too. Still the same error. @Outlook @Microsoft @MicrosoftOutage

  • GavinHarris30 Gavin Harris (@GavinHarris30) reported

    @Outlook @Microsoft I believe my account has been hacked. Have been trying to contact you guys for a week but am hopelessly beaten by an endless cycle of bots telling me to sign in. Unfortunately I cannot do this as my password has been changed. Please Help or answer my DMs.

  • Lord_Johnson1 Lord Johnson (@Lord_Johnson1) reported

    So @Outlook / @Microsoft decided to just shut down my hotmail account for no reason. Even after putting recovery details, I can't access my account. Wtf ?

  • BeerGardenCat Your call is important to us ☎ (@BeerGardenCat) reported

    .@Microsoft @Outlook @Windows Shut your 10 year email acc down, lock you out, the problems they cause by locking you out of your email are insurmountable and they put every obstacle in your way to recovering an email they invalidly locked you out of.

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