Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Alcázar de San Juan, Castilla-La Mancha 30
Paris, Île-de-France 17
London, England 10
Miami, FL 7
Santa Ana, CA 7
Quito, Provincia de Pichincha 7
Exeter, England 7
New York City, NY 6
Las Vegas, NV 6
Bordeaux, Nouvelle-Aquitaine 5
Inta, Komi 5
Seattle, WA 5
Ashburn, VA 5
Perth, WA 5
Jacksonville, FL 4
Québec, QC 4
Brooklyn, NY 4
Clamart, Île-de-France 4
Orléans, Centre-Val de Loire 4
Denver, CO 4
Montréal, QC 4
Southampton, England 4
Sydney, NSW 4
Toronto, ON 4
Manchester, England 4
Leicester, England 3
Minneapolis, MN 3
Lyon, Auvergne-Rhône-Alpes 3
Nantes, Pays de la Loire 3
Lille, Hauts-de-France 3

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • LeighPe05877779 Leigh Perry (@LeighPe05877779) reported

    @Outlook my emails haven’t been working for about a week properly is there something not working??

  • hanissyhr Hanis Syahira (@hanissyhr) reported

    Hi @Outlook, why are emails from gmail not being received by my hotmail account? It's affected my colleagues as well and I've tested it multiple times, so it isn't an isolated problem.

  • W_0_0_F_Y Gerben S. 🤖 (@W_0_0_F_Y) reported

    @Outlook Yeh did that few minutes ago, by the way tested the problem using a different hotmail to send to my own hotmail (using a different network to be sure), receiving immediately, so it seems limited to gmail trying to reach hotmail accounts.

  • scurvydog9 scurvy dog (@scurvydog9) reported

    @ATT @Outlook @Microsoft i see you idiots updated / screwed up again roll it back for godsake it wasnt broken im buying an apple nincompoops you suck

  • Pixi_Pix Pixatronica♡ (@Pixi_Pix) reported

    Is the @Outlook app not working for anyone else either?

  • elxtoro Cristian T (@elxtoro) reported

    @candiesandcokes @Outlook Same issue. My outlook accounts are either not getting emails from Gmail accounts or getting them with a delay of 5 hours. I'm applying to a new job and this issue could cost me this one time chance!!!!

  • pie_lagos PIE Lagos (@pie_lagos) reported

    @Outlook The support is not working. I’m missing incredibly important emails. I don’t know what to do!!!!!! Please please help me

  • bjoycecws Mpathg (@bjoycecws) reported

    @Outlook whats the problem w outlook email? Emails delayed by HOURS on outlook app on android, Windows PC app, your website using both Chrome AND Microsoft Edge. They're not going to junk or spam. Sending email from outlook to gmail fine. I sent you a DM BUT NO REPLY!

  • ParrisEric PARRIS (@ParrisEric) reported

    @gmail your emails are very delayed when they are sent to @Outlook accounts. What’s is the problem

  • NicoFerreira Mr ***** (@NicoFerreira) reported

    @Outlook hi, i sent you a pm describing a big problem with my account acces. I really need your help!

  • morganfeldon Mitch Better Have My Money (@morganfeldon) reported

    What the hell did y'all do with the Outlook app on Android. Cannot specify IMAP, POP, Server Ports, just, you enter the server and it fails unless everything is perfect. You cannot get to Settings. You cannot specify a provider type. It's a baby app now. @Outlook

  • AD69542152 AD (@AD69542152) reported

    @Outlook @ParrisEric What’s the problem with outlook users not receiving gmails??? They are not getting bounced back. They are not spam. They just don’t arrive.

  • PrimroseFilms Primrose (@PrimroseFilms) reported

    @Outlook @maryjaneexplore Hey I just DM you, does outlook have a problem at the moment as unable to receive emails?…

  • W_0_0_F_Y Gerben S. 🤖 (@W_0_0_F_Y) reported

    @Outlook So is there an actual problem? Because it’s completely unreliable for several days now. By the way, some mails DO come in, I’ve send myself 3 mails, 2 are still lost now and haven’t come in, 1 did immediately. Checked on several networks and devices.

  • for59j54 John Ford (@for59j54) reported

    @Microsoft @Outlook Why is your outlook search feature so poor? Missing so many emails. Been a problem for.....like forever.

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