Outlook.com Outage Map
The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Outlook.com users affected:
Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chico, CA | 1 |
| Truro, England | 1 |
| Carlisle, England | 1 |
| Honolulu, HI | 2 |
| Portoviejo, Manabí | 1 |
| Chardon, OH | 6 |
| Vincennes, Île-de-France | 1 |
| Melbourne, VIC | 3 |
| Blainville, QC | 1 |
| Leavenworth, WA | 1 |
| Rancho Murieta, CA | 1 |
| Brockton, MA | 1 |
| Norfolk, VA | 1 |
| Winter Garden, FL | 1 |
| Wallasey, England | 1 |
| Perrysburg, OH | 2 |
| Leeds, England | 2 |
| London, England | 20 |
| London, KY | 1 |
| Oak Park, IL | 3 |
| Meadville, PA | 1 |
| Springfield, NJ | 1 |
| Arlington Heights, IL | 1 |
| Bracebridge, ON | 2 |
| Paris, Île-de-France | 27 |
| Torquay, England | 1 |
| Wellingborough, England | 1 |
| Dayton, OH | 2 |
| Barry, Wales | 1 |
| Oconomowoc, WI | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Outlook.com Issues Reports
Latest outage, problems and issue reports in social media:
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Gemma Collins (@Gem83Col) reported@NickyCowell @Outlook @Microsoft Na mine isn’t working. Asking for last digits of phone number but then saying it’s not working and to verify another way
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Nicky Cowell (@NickyCowell) reported@Gem83Col @Outlook @Microsoft Mine is also down but if you log into Hotmail via your web browser it should work. That’s the only way I can check my emails
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Bonynea (@Bonynea) reported@Outlook It’s been days of failed recovery attempts, unanswered requests, and no real support. I completed the forms, followed every step, and still have no access to my recovery emails. At this point it feels like customers are being ignored instead of helped. Please escalate this issue.
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osman (@osman_cetin) reported@Outlook for days i am trying to reset my password to access some really urgent medical files and eventhough i have registered phone it seems that verification method is not working at all. This is very urgent medical need and would appreciate your assistance
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K2 (@whatbluecheck) reported@Outlook Hotmail access has become impossible. With password "You've tried to sign in too many times with an incorrect account or password." and then with phone verification "That verification method isn't working right now." What the hell Microsoft??? Locked out of emails for a couple of weeks now.
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Ellie Harris (@ellieeeharris) reported@Outlook how is outlook still down!! I haven’t been able to get onto my emails for a couple of days now. Help!!
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Inner Phoenix (@InnerPhoenix420) reported@Outlook @Outlook has become complete trash, letting unverified emails to email people, 100% are scammers or hackers, and @Microsoft like per usual is trash letting this happen. STILL AN ISSUE, STILL NOT FIXED, PATHETIC.
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Hatice Öztürk (@HaticeOzturk86) reported@UrsullineTV @Outlook Same trouble @MarenXyber on X handled it fast.
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N8 (@nathane10422899) reportedThe new @Outlook is terrible, you can’t even respond to original emails sent to you if someone that was cc’d sends a response to that email and you press reply as well it will never go back to the original email it will only respond to the person that responded. Terrible update
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Andrew (@andrewrdn463) reported@Outlook Correct passwords are not being accepted by Outlook: "You've tried to sign in too many times with an incorrect account or password."
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SpongeBob (@Jack_the_westi) reported@TBanton18 @Microsoft @Outlook I had the same problem a while ago, absolutely impossible to speak to a human at Microsoft to get support, finally I switched to Gmail, caused a lot of disruption because my old Hotmail is used to verify loads of passwords, annoyingly I keep getting reminders to log into Hotmail
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Max (@Dobbie_88) reported@MSFT365Status @Outlook @MSFT365Status still not working 24 hours+ later?? It’s not fixed. I just want to be able to log into my account normally, without having to authenticate how many times I breathe per day!
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John (@gruntjeeper) reported@Outlook It’s still ****** up. Fix this **** ya mfers.
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Tariq Ponir (@hyperactve) reportedMicrosoft @Outlook is beyond broken. I accidentally wrote a wrong email ID (external) which failed to deliver. Now, I am trying to send it to the correct id, but outlook keeps "correcting" me to the wrong one. No intuitive way to bypass this. This has to be a joke or something.
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Timothy Nichols (@nichols_ti28279) reported@rossiantony46 @Outlook Volan_xyber can fix this.