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Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Toulouse, Occitanie 2
Bordeaux, Nouvelle-Aquitaine 3
Paris, Île-de-France 16
Castell-Platja d'Aro, Catalonia 1
Chassieu, Auvergne-Rhône-Alpes 1
Yecla, Murcia 2
Vouvray, Centre 1
Montréal, QC 3
Rouyn-Noranda, QC 1
Saint-Paul, Réunion 2
Temecula, CA 1
Ris-Orangis, Île-de-France 1
Paralímni, Ammochostos 2
Montreuil, Île-de-France 1
Lyon, Auvergne-Rhône-Alpes 4
Mouans-Sartoux, Provence-Alpes-Côte d'Azur 1
Chelmsford, England 1
Nogent-sur-Seine, ACAL 1
Dublin, Leinster 1
Saint-Firmin, ACAL 1
Leicester, England 3
Figeac, Occitanie 1
Leigh-on-Sea, England 1
Melbourne, VIC 6
Middlesbrough, England 1
Hobart, TAS 4
Launceston, TAS 1
Austins Ferry, TAS 1
London, England 10
Tunja, Boyacá 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • SUPERFRENCHBIGZ
    Zaki Qayoumi (Zack) #VaccinesSaveLives (@SUPERFRENCHBIGZ) reported

    Stop trying to login my Microsoft account. You will go to prison for unauthorized access. I don't have money for cloud, so that's why I can't check @outlook. I told y'all I needed a salary.

  • dbfssecret
    secret name (@dbfssecret) reported

    @Outlook I liked Outlook Express, BUT, I just can’t stand Outlook in it’s present configuration. It has to be slimmed down and more useful before I’ll use it. I like MS, but I don’t like Outlook at all…just way too complicated.

  • JeffWolfeCRE
    Jeff Wolfe (@JeffWolfeCRE) reported

    @Microsoft @Office @Outlook I have been waiting for 24 hours for someone to contact me about my email issues. Please dm me today.

  • nichols_ti28279
    Timothy Nichols (@nichols_ti28279) reported

    @jorgemarketer @Outlook @MicrosoftHelps Volan_xyber can fix this.

  • jammyzizzle
    jamie (@jammyzizzle) reported

    @Outlook hi what is happening with email it’s been off for a week still can’t login what are you doing about it

  • mwbeats
    MWBEATS (@mwbeats) reported

    @Outlook I keep getting the same message that MFA phone code verification isn’t available now - I need that to login to reset my password. It’s been 36 hours. Please help.

  • gual_cybr
    GUAL CYBR (@gual_cybr) reported

    @ViEaglen06 @Outlook I can fix your account! Dm me

  • jonathanhopley
    jonathan hopley (@jonathanhopley) reported

    @lovemesomeALLI @Microsoft @Outlook Try the following. Login using any mobile number linked to email. Instead of email address. With current password.

  • janeydarling1
    Jane Darling (@janeydarling1) reported

    @outlook We can't sign in. AGAIN. What's going on? And why is this a continuing problem? Please sort it out.

  • 2_youngy
    Mark Young (@2_youngy) reported

    @Outlook your emails are still not working!

  • sree9819
    Sreeni (@sree9819) reported

    @Outlook I have been trying to get to a live agent for AGES regarding an issue with my account (which has been hacked) and I haven’t received a single helpful response! I am unable to jump on a chat with life agent anymore! How am I supposed to recover my account with no help!!

  • SkyBaum1
    SkyBaum (@SkyBaum1) reported from City of Longwood, Florida

    @Outlook account verification is broken. Please fix it so I can get back into my account. Thx

  • bennythejet_55
    BennyTheJet✈️ (@bennythejet_55) reported

    @Outlook How about fix your ****** platform smh. Have had nothing but issues for 2 straight days. Can barely work because it doesn’t load worth a ****. Check connection with ISP. All good. You gonna reimburse everyone for these disruptions. It’s a joke at this punt

  • justjamess87
    James Alexander (@justjamess87) reported

    @Outlook how am i STILL not able to access my EMAILS??? Why are your services STILL DOWN?!?!?!?!?!?!?!?!?🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬 Coming upto 48 hrs now! This is ridiculous and absolutely unacceptable. #outlook #outlookdown #hotmail ******* Joke!

  • XsinandtonicX
    ATMOSARRISES (@XsinandtonicX) reported

    Blocking my previous tweets @Outlook ? Why are there no alternative means of support for account access error? I signed in from a new device with a new phone number with my exact credentials ?

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