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Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Woodbridge, VA 10
Chūōku, Fukuoka 1
Brisbane, QLD 8
Festus, MO 2
Hastings, England 2
Toronto, ON 7
Olive Branch, MS 1
Burlington, VT 1
Dublin, Leinster 3
Quito, Pichincha 9
Trujillo, La Libertad 1
Brandon, MS 1
Vannes, Brittany 1
London, England 11
Mokena, IL 1
Winsford, England 1
Zephyrhills, FL 1
Boston, MA 2
Buffalo, NY 1
Paris, Île-de-France 14
Stockport, England 2
Hamilton, ON 1
Liverpool, England 22
Adelaide, SA 1
Columbia, SC 2
Pittsburgh, PA 6
Seattle, WA 6
North Wales, PA 1
Manassas, VA 1
Spokane, WA 2
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • capturetheloss
    capturetheloss (@capturetheloss) reported

    @Outlook is Outlook not working I use an android and haven't had any emails since 6am gmt

  • rohankleem
    Rohan Kleem (@rohankleem) reported

    Hi @Outlook, we seem to be having some downtime, are any issues that might stop us adding a mail account? "Something went wrong" message. Thanks.

  • ChronSyn
    Scott Pritchard (Powered by Copilot) (@ChronSyn) reported

    Man, the recent issue of @Outlook 365 freezing when switching between inboxes is really starting to grind my gears. Everything was fine until about a month ago. Now it hangs for 30-60 seconds whenever I change inboxes.

  • PaulSvL
    Paul Storm van Leeuwen (@PaulSvL) reported

    @Outlook Are there any known issues with the Outlook iOS app and iOS 15? After upgrading to iOS 15, the Outlook app is no longer pulling email from my Exchange Online mailbox and I need to open the app to get the email. I also receive no notifications of new mail. App is 4.2137.0

  • thegeeksoffice
    Louie Tran (@thegeeksoffice) reported

    @RDonagher @Outlook was searching twitter to see who else has this issue today so I am not the only one. no notifications on the app and Windows desktop

  • FoxhoundKat
    Katrina Kregar-Ruck (@FoxhoundKat) reported

    Email is down,I had no emails for 2 days and now the app has lost everything @Outlook trying to check my work emails and payslip 😡😡😡

  • C_M_Howard
    Christopher Howard (@C_M_Howard) reported

    @theslimshadyist @Outlook I’m having the same problem!

  • PRussCoF
    PR (@PRussCoF) reported

    @micoolpaul @Outlook This is like the third or fourth day of this issue. It’s acknowledged in M365 portal. App update supposedly going out today once approved.

  • C_M_Howard
    Christopher Howard (@C_M_Howard) reported from Manhattan, New York

    @Outlook Hi there - I’m having an issue having email notifications push through to my phone. I’ve re-installed the app, reset the app internally, ensured notifications are turned on, and logged out/in. Running the most updated version of iOS. Can you assist?

  • bgaprogrammer
    Jorge Ramírez (@bgaprogrammer) reported

    @PaulSvL @Outlook Same here, the app is not working properly with iOS15

  • PRussCoF
    PR (@PRussCoF) reported

    @PaulSvL @Outlook Happened to several in my environment pre 15. Broken app. Update coming out today supposedly.

  • FrenchLinda
    Linda French (@FrenchLinda) reported

    @Outlook Why do you make me click that I don't want to stay signed in & check the box that I don't want to be asked again if it's not going to work? I don't want to stay signed in. Are you hoping I'll mistakenly click to stay signed in? If so, why? Fix this!

  • KonsiczkyZ
    Konsiczky Zoltán (@KonsiczkyZ) reported

    Anyone else having issues with @outlook notifications on #iOS15?

  • itsbarn
    Brandon Muniz (@itsbarn) reported

    @Outlook Do you have an ETA yet for when the issue with images rendering in Hotmail will be fixed? It's been awhile now.

  • _jitendrakumarr
    Jitendra Kumar (@_jitendrakumarr) reported

    My emails are not being delivered to the receiver, but mails are available in the sent folder from the last 5-6 days. tried using chrome and the "Edge" browsers, clearing cache, logout & login but nothing worked. @MicrosoftHelps @Outlook @Microsoft365

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