Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Alcázar de San Juan, Castilla-La Mancha 32
Paris, Île-de-France 24
Madrid, Comunidad de Madrid 24
Woodbridge, VA 14
Chicago, IL 13
London, England 10
Sydney, NSW 9
Dallas, TX 8
New York City, NY 7
Toronto, ON 7
Ashburn, VA 7
Atlanta, GA 7
Denver, CO 7
Minneapolis, MN 7
Bristol, England 6
Miami, FL 6
Montréal, QC 6
Manchester, England 6
Brisbane, QLD 6
Seattle, WA 6
San Diego, CA 5
Sacramento, CA 5
Charlotte, NC 5
Boston, MA 5
Bowling Green, KY 5
San Jose, CA 5
Columbus, OH 5
Ottawa, ON 4
Philadelphia, PA 4
Bogotá, Distrito Capital de Bogotá 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • skylxrksays SKYLXRK (@skylxrksays) reported from Sydney, State of New South Wales

    Is anyone else having issues with @Outlook on iOS lately? It keeps freezing up on me and sometimes force closing itself across the last few iOS updates

  • dave22445 Davis mavis (@dave22445) reported

    @spam84 @Outlook The issue of support is that they don’t reply and they don’t treat their client well, honestly I advise you send a message to Hawkseye_hack on instagram he will surely help you solve your issues he was able to solve mine and I never regretted it!

  • myBPDoutlet steph ✨✨ (@myBPDoutlet) reported

    @Outlook my email stopped syncing with the app. I’ve tried everything and nothing is working. When I try to use a web browser on my phone, it says there’s an error and the mailbox doesn’t exist? Please help.

  • iamLaurieD Laurette ✨ (@iamLaurieD) reported

    @Outlook Hi I just made a New email and now I can’t access it. I know the password and wrote it down. But it won’t let me sign in. Is there a problem with servers??

  • rahulj1906 Rahul Jindal (@rahulj1906) reported

    @Outlook are there any issues with Outlook app on Android not synching correctly? I am receiving notifications, but the emails don't show up in inbox on opening the app. Resetting the account in question syncs the emails again. Issue started today. Latest Outlook update installed

  • MOHAMMED_JO82 MOHAMMED L. HAMAD (@MOHAMMED_JO82) reported

    @Outlook Please help solve the problem. I was trying to send messages to apply for jobs and a block came to me and I tried to click on cancel the block and I did exactly what was required? But it's still not sending....do will it take some time for me to send as before?

  • tazorack Taz (@tazorack) reported

    @MicrosoftHelps This is a old issue with @Outlook can you guys please fix this? When someone sends a meeting/event/appointment, then you press accept the email disappears from your inbox and seems deleted. The email should stay and just show that people accepted. It is annoying.

  • ChrisStribbs Chris Stribblehill #DYSPR (@ChrisStribbs) reported

    @Outlook @MicrosoftHelps I don't want to be nagged to sign into a work account when I'm not working. Make it stop.

  • Lovelyxxlisa ℓιѕααα ^_−☆ (@Lovelyxxlisa) reported

    @Outlook I wrote to you guys a while back & you guys never got back to me about the issues I was having. Thank god I m don’t use your services anymore. Everything about this sucks & horrible customer service hands down! 😑

  • lachstep Stéphane Lachance (@lachstep) reported

    Is @Outlook for Mobile broken or something? For the last few days, it's been sending marketing emails to my priority inbox that it never used to send there. Did they change something?

  • davidraisman david raisman (@davidraisman) reported

    @Outlook I think the changes made to Outlook over the years have been a treasure. So why don't we bury it? I guess you people never herd the saying, "If it's not broken, don't fix it.

  • Etcaetera_Etc Nancy Tremblay (@Etcaetera_Etc) reported

    @Outlook @OmarTheSaab Me, I can't send any message (An internal server error occurred. The operation failed. Cannot submit message) since yesterday. Web Outlook version on Chrome.

  • redluvr82 Jason (@redluvr82) reported

    @Outlook @danielm316 Y’all need to open a case for this because many people are having this issue! There’s a setting in Outlook to *ONLY* allow people you’ve added to the safe senders list to come to your inbox. But spam is coming to our inboxes!

  • pdfconvertme pdfconvert.me (@pdfconvertme) reported

    If you have an email serviced by @Outlook you may not be getting emails as they are blocking my mail server. I opened a ticket with them but they have closed it saying "Our investigation has determined that the above IP(s) do not qualify for mitigation." Alrighty then. 1/x

  • gustojunk Gustavo Fontana (@gustojunk) reported

    Hi Nerds, was @Outlook @Office365 hosted email down yesterday? We have customers saying they got undeliverable messages trying to reach me. Or what else could cause such a failure? Thx.

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