Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Miami, FL 17
Paris, Île-de-France 16
New York City, NY 15
Exeter, England 14
Sydney, NSW 11
London, England 10
Seattle, WA 9
Melbourne, VIC 8
Houston, TX 8
Chicago, IL 8
Brisbane, QLD 8
Denver, CO 8
Minneapolis, MN 7
Phoenix, AZ 7
Brooklyn, NY 6
Perth, WA 6
Aurora, CO 6
Toulon, Provence-Alpes-Côte d'Azur 6
Toronto, ON 6
Santa Ana, CA 6
Woodbridge, VA 5
San Diego, CA 5
Columbus, OH 5
St. Louis, MO 5
Ashburn, VA 5
Omaha, NE 5
Sacramento, CA 5
Winnipeg, MB 4
Strasbourg, ACAL 4
Lyon, Auvergne-Rhône-Alpes 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • HaggisKiwi Phil D 🚫🍍🍕💉💉💉💉 (@HaggisKiwi) reported from Wellington City, Wellington

    Anyone having issues with work emails in #Outlook today? Not seeing anything specific to #APAC on @MSFT365Status or @Outlook #WorkQuestion

  • CwdSubs CWD Subs (@CwdSubs) reported

    Hey @Outlook , when Gmail-style keyboard shortcuts are selected, the "V" shortcut no longer opens the "Move to folder" dropdown. It has stopped working about six weeks ago. Please fix - thanks. (Ad-Free Outlook subscriber here.)

  • 97Butterfly25 Butterfly97 (@97Butterfly25) reported

    @daveburto1 @Outlook Oh no! I hope we find a way to fix it soon!

  • willis_1983 Phillip Palmer (@willis_1983) reported

    @KiPos_info @MSFT365Status @Outlook we are having the same issues. Bad patch?

  • iamjessbarnes JAB! (@iamjessbarnes) reported

    @Outlook your app is not working. What is going on? It keeps freezing #outlook

  • daveburto1 david burton (@daveburto1) reported

    @Outlook Also this didn't fix anything

  • daveburto1 david burton (@daveburto1) reported

    @alpha89 @ImHigh @Outlook I'm still having this issue on android

  • jjenreich Jen Reich (@jjenreich) reported

    .@MicrosoftHelps is Outlook for Mac down? My inbox has not updated since last night! @Outlook #Outlook

  • krimsup_ Deadly "krimsup" Poison (@krimsup_) reported

    it just me or everyone have issue with outlook 365 web? sometimes, email has not sync and need to refresh/reload the web. @Outlook @Microsoft @Microsoft365

  • RedgeJahreis Reggy Jahreis (@RedgeJahreis) reported

    @KiPos_info @MSFT365Status @Outlook Got a temporary fix for this: In elevated cmd: - cd %programfiles%\Common Files\Microsoft Shared\ClickToRun - officec2rclient.exe /update user updatetoversion=16.0.15225.20394

  • ResourcefulMom Amy Lupold Bair (@ResourcefulMom) reported

    @gmail I just tried switching from new @Outlook to the legacy version and the missing emails appeared again. Problem solved!

  • valkemarr Valke Mercado (@valkemarr) reported

    @Outlook please confirm how to fix the constant closing and reopen of your app? Since yesterday this has been a headache.

  • daveburto1 david burton (@daveburto1) reported

    @Outlook @97Butterfly25 I have this same issue with the app all my folders and emails are gone

  • daveburto1 david burton (@daveburto1) reported

    @Outlook I have tried all the sync issues and re adding account and everything and still the app isn't working or showing my emails or folders or syncing I dm you with my screen shots

  • seeja555 سبحان الله (@seeja555) reported

    @NYCHomoCon @Outlook Message @kawasandistro now to fix your account immediately

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