Outlook.com Outage Map
The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Outlook.com users affected:
Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Belfort, Bourgogne-Franche-Comté | 1 |
| Melbourne, VIC | 7 |
| Pierre-Bénite, Auvergne-Rhône-Alpes | 1 |
| Montpellier, Occitanie | 1 |
| Santo Domingo, Nacional | 1 |
| Mississauga, ON | 1 |
| Paris, Île-de-France | 13 |
| Quito, Pichincha | 3 |
| Campeche, CAM | 1 |
| Elizabethtown, PA | 1 |
| Hackney, England | 2 |
| Colomiers, Occitanie | 1 |
| Ivry-sur-Seine, Île-de-France | 1 |
| Maisons-Alfort, Île-de-France | 1 |
| Manchester, England | 1 |
| Royan, Nouvelle-Aquitaine | 1 |
| Nantes, Pays de la Loire | 1 |
| Ciudad Obregón, SON | 1 |
| Toulouse, Occitanie | 1 |
| Bordeaux, Nouvelle-Aquitaine | 2 |
| Castell-Platja d'Aro, Catalonia | 1 |
| Chassieu, Auvergne-Rhône-Alpes | 1 |
| Yecla, Murcia | 1 |
| Vouvray, Centre | 1 |
| Montréal, QC | 2 |
| Rouyn-Noranda, QC | 1 |
| Saint-Paul, Réunion | 1 |
| Temecula, CA | 1 |
| Ris-Orangis, Île-de-France | 1 |
| Paralímni, Ammochostos | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Outlook.com Issues Reports
Latest outage, problems and issue reports in social media:
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alli. (@lovemesomeALLI) reported@faisal9051911 @Outlook I'm having the same issue! 21 years too!
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alli. (@lovemesomeALLI) reported@CarlaJo56727016 @Microsoft @Outlook I have it on my phone already, same issue
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Carlos Manuel Areias (@CarlosRPMPOWER) reported@tradingview @Outlook getting error 303
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Koku Baboni (@ko_baboni) reported@Outlook, fix Outlook mobile!
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Erick (@erickacevedor) reportedI love (not really) how I need to login each time on outlook web. I mean, each freaking time man @Outlook -- you're a 3.19 TRILLION USD company, I think wont be difficult to fix something like this.
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Kiera (@kiera34670) reported@Outlook I have had no access to my emails for 3 days now, I have tried from my phone, I have tried from my laptop nothing is working. When you google the outage it says that the issue has been resolved. Please can someone help me. 🙏🏻🙏🏻
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Han. (@HanaJohnson92) reportedDay 3 without being able to access my emails. I am now able to get a code through my phone number, but then is asking me for a second authentication, I then type in the code my Authy app gives me and it’s not working! @Outlook @MSFT365Status @MicrosoftHelps
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Julia Ullrich (@JuliaUllrich13) reportedWhat the heck is up with @Outlook?? Been locked out of my email for two days and all I get is “this verification method isn’t working right now” and then it says I’ve requested too many codes! Also can’t contact support cause I can’t sign in or access your chatbot :(
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osman (@osman_cetin) reported@Outlook for days i am trying to reset my password to access some really urgent medical files and eventhough i have registered phone it seems that verification method is not working at all. This is very urgent medical need and would appreciate your assistance
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Beer stein of the void (@beer_and_mtg) reported@Microsoft @Office @Outlook guys, I don’t know what the problem is but you need to red team your outlook search. It is such a train wreck you are for sure leaving billions of dollars of global economic development on the table from this one single thing
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Jeff Wolfe (@JeffWolfeCRE) reported@Microsoft @Office @Outlook I have been waiting for 24 hours for someone to contact me about my email issues. Please dm me today.
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Africanart4spaces (@AAFSart) reported@Outlook I have issues accessing my email but I keep getting AI blocking me from speaking to an actual human what the hell
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N8 (@nathane10422899) reportedThe new @Outlook is terrible, you can’t even respond to original emails sent to you if someone that was cc’d sends a response to that email and you press reply as well it will never go back to the original email it will only respond to the person that responded. Terrible update
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Zemen Berhe, PhD (@zemensberhe) reportedMy outlook doesn’t work since yesterday on my iPhone and iPad and I see others have similar issues! What can we do @satyanadella @Outlook 🤔
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daz. (@F1Daz_) reported@Outlook @Microsoft I reported fraud to you 4 days ago. And have still have ZERO response. my details are STILL compromised due to your lack of urgency with such a sensitive issue. Everything else was sorted in hours by various other companies. Shocking.