Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Alcázar de San Juan, Castilla-La Mancha 39
Paris, Île-de-France 24
Madrid, Comunidad de Madrid 24
Woodbridge, VA 14
Chicago, IL 12
London, England 12
New York City, NY 9
Dallas, TX 9
Sydney, NSW 9
Denver, CO 8
Toronto, ON 8
Ashburn, VA 7
Bristol, England 7
Seattle, WA 7
Minneapolis, MN 7
Montréal, QC 6
Colorado Springs, CO 5
San Diego, CA 5
Las Vegas, NV 5
Southampton, England 5
Miami, FL 5
Manchester, England 5
Sacramento, CA 5
Boston, MA 5
Bowling Green, KY 5
Atlanta, GA 5
San Jose, CA 5
Brisbane, QLD 5
Perth, WA 4
Ottawa, ON 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • SJBlackTweets Stuart Black (@SJBlackTweets) reported

    @EposVox @Outlook search is utterly useless. I use the desktop client to manage 6 different addresses and can NEVER find the message I want. The app is also generally very buggy and slow.

  • _DanielWep Daniel Weppeler (@_DanielWep) reported

    @RossSmithIV @Outlook @IntuneSuppTeam Thx, I know this option, but when users use the save contacts feature, all your org data/contacts are saved in the local iOS contacts app. What does it mean? Users who use Whatsapp will automatically sync org data/contacts to Whatsapp. This breaks the EU #GPDR that‘s the issue.

  • aresmarte1 Francesco Sodano (@aresmarte1) reported

    @Outlook any issue with the authentication? I’m offline from my @Office365 mailbox..

  • dilaragunemre Dilara (@dilaragunemre) reported

    @Outlook Anyone working on the outage? Pls solve this issue asap!

  • AkatukundaIsaac Akatukunda Isaac (@AkatukundaIsaac) reported

    @Outlook is currently OFF whats the issue

  • stefann42 Ștefan Negrițoiu (@stefann42) reported

    @RossSmithIV @Outlook Inability to switch accounts causes inadvertent problem: I'm using Craigslist on mobile and respond to ad via email. Outlook opens with the canned text. But since my work account is set as default and I can't switch to personal acct, it forces me to respond from the wrong email😒

  • cymumtaz C. Yusuf Mumtaz (@cymumtaz) reported

    New problem with @Outlook for #Android: error where email draft recipients are added/ removed in IMAP accounts. Can't send emails from IMAP!

  • rajithw 🇱🇰 Rajith Wijepura 🇱🇰 (@rajithw) reported

    @Outlook Can you fix notification issues in Android app. Since 5-6 days I dont get any notifications

  • diegoloayza Diego Loayza (@diegoloayza) reported

    @Outlook Tagging @AppleSupport if they can help with this issue

  • DJ_Byrd DJ Byrd (@DJ_Byrd) reported

    @argylsa @diegoloayza @Outlook Has anyone been able to find anyone on other forums or support communities working this issue?

  • YeahRrrrright YeahRrrrright (@YeahRrrrright) reported

    Why @Outlook can't filter a single spam email, yet managed to make me almost miss a raffle I won and now it put an email with a job offer in to junk... Is it a retaliation for all the tweeting about touch input issues I point out in @MicrosoftEdge and @Windows?

  • MrTetts_YP Mr Tetts (@MrTetts_YP) reported from Hammersmith, England

    @Outlook Hi I’m am experiencing terrible customer service from one of your agents in attempt to recover a password for an account I have had access to for over 10 years. The agent actually had the audacity to tell me just create a NEW ACCOUNT 😤😡

  • DJ_Byrd DJ Byrd (@DJ_Byrd) reported

    @argylsa @diegoloayza @Outlook So far we are the only 3 people in the world I can find having this issue...but it can not be a coincidence

  • Morriso82076179 Morrison John (@Morriso82076179) reported

    @Etiz12 @Outlook Try contacting this guy @harry_perrel on Twitter he's good he was referred to me when I had issues with my account ... I think he can help you out

  • damuffinman damuffinman (@damuffinman) reported

    Is anyone else having issues with their @outlook app on mobile?

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