Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Madrid, Comunidad de Madrid 26
Paris, Île-de-France 25
Alcázar de San Juan, Castilla-La Mancha 19
Chicago, IL 13
Woodbridge, VA 13
Sydney, NSW 11
London, England 10
New York City, NY 9
Seattle, WA 9
Melbourne, VIC 9
Houston, TX 9
Atlanta, GA 8
Minneapolis, MN 8
Ashburn, VA 7
Denver, CO 7
Brisbane, QLD 7
Dallas, TX 7
Toronto, ON 7
Montréal, QC 7
Calgary, AB 7
San Jose, CA 6
Miami, FL 6
Midland, ON 6
Manchester, England 5
Wandsworth, England 5
Columbus, OH 5
Ottawa, ON 5
Sacramento, CA 5
Guayaquil, Provincia del Guayas 5
Bristol, England 5

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • Phobosknight Phobos (@Phobosknight) reported

    @discord compromised email address, that kept spamming their support while I was also writing in from the same email address telling them that the account was compromised, they are utterly unwilling to speak to me about the issue to even prove my identity. I am hoping that @Outlook's(2/?)

  • ukheather Heather (@ukheather) reported

    So I @MicrosoftHelps & @MicrosoftDevANZ replied saying to use FH (sigh) but said I could DM so I did. They replied saying use FH again (why ask me to dm I don't know) Then @Outlook DM me telling me how to remove a city from the app! They didn't read the issue/skim read.. 5/

  • basam_ars mohammed basam (@basam_ars) reported

    @BruceLe00520877 @Outlook I have this same issue

  • twistedfiction4 Patrice Woodbine, Mayor-Bishop of Chucalissa (@twistedfiction4) reported

    So I forgot my @Outlook password and they are putting me through the ringer to get access to my account again but I need to gain access like immediately. I need to talk to a person, not just contact support. How do we fix this?

  • MissRachaelCx Rachael C xx (@MissRachaelCx) reported

    @MicrosoftUK @Outlook love to know why when I am trying to log in to cancel a subscription it never allows me to log in with the email I created the account with?! Funny that try every month and unsuccessful so your taking money out my account still though no problem with that👍🏼

  • twitenAdam  twitenAdam (@twitenAdam) reported

    @Ga5h @Outlook hi, problem solved.

  • merritt_dominic Dominic Merritt (@merritt_dominic) reported

    @talesofmrst @Outlook @Office Ok. I had this trouble with desktop so I started using the online version.

  • D_Mann_UK D (@D_Mann_UK) reported

    @Microsoft @Outlook When AI is now sophisticated enough to write poems, why (on the second highest junk filtering setting) is my inbox constantly full spam? Is something broken?

  • heyafuller K (@heyafuller) reported

    @Outlook updated to iOS 16.4 on iphone, now Outlook app crashes when I select calendar, please fix

  • Metbot65 Neil Metcalfe (@Metbot65) reported

    @Outlook issues with storage limits! Email should allow 15Gb but @Microsoft has 5Gb limit including Email attachments and One drive - this seems dumb, either we have 15Gb of email storage or not? Seems a sneeky way to enforce subscription!

  • Penny_Rusbridge Penny Rusbridge (@Penny_Rusbridge) reported

    @Outlook I have an android phone and having problems syncing my emails on my phone which is really annoying

  • darksoulone1 darksoulone (@darksoulone1) reported

    @Microsoft @Outlook PLEASE Fix Yo stuff! I can't recover my stuff, I can't recover my emails. I CAN"T MAKE A PHONE CALL THAT GETS ME TO SOMEONE'S HELP CAUSE ITS ALL A ROBOT TELLING ME TO GO ONLINE. NOTHING IS HELPFUL!

  • LecoY2K Alessandro (@LecoY2K) reported

    @_Jayd04 @wheeinandout @Outlook my outlook down too

  • jonnyfromrhu Jonathan (@jonnyfromrhu) reported

    Hi @Outlook , my email seems to have broken. From no issues at all, it's suddenly showing 115% full and not accepting emails. I've deleted hundreds tonight to no avail. Could you please help?

  • zoumana_keita_ Zoumana (@zoumana_keita_) reported

    Trying to recover my @Outlook account but always receiving back an email (on my Gmail) telling not to have enough information even though I gave all the requested details. @Outlook can you please help me solve this issue from an human assistant? It's urgent! Thank you!

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