Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Liverpool, England 18
Sydney, NSW 12
London, England 12
Paris, Île-de-France 10
Brisbane, QLD 8
Woodbridge, VA 7
Miami, FL 7
Chicago, IL 6
Seattle, WA 6
Melbourne, VIC 6
New York City, NY 5
Denver, CO 5
Phoenix, AZ 5
St. Louis, MO 5
Houston, TX 5
Perth, WA 5
Kansas City, MO 4
Edinburgh, Scotland 4
Marseille, Provence-Alpes-Côte d'Azur 4
Vitry-sur-Seine, Île-de-France 4
San Diego, CA 4
Los Angeles, CA 4
Atlanta, GA 4
Toulouse, Occitanie 4
Calgary, AB 3
Leeds, England 3
Manchester, England 3
Cleveland, OH 3
Tucson, AZ 3
Long Beach, CA 3

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • MulletNationInc Mullet Nation, Inc. (@MulletNationInc) reported

    @Outlook that search glitch popped up again…

  • dan_gamblin Dan Gamblin (@dan_gamblin) reported

    Thanks @Outlook! I’m trying to gain access MY email address that was wrongly accessed and had control taken over. I can’t reset the password as the backup email server no longer exists and you’re asking me questions of an account taken over roughly 8 years ago!

  • Buliaros Cosmic Horror Goblin (@Buliaros) reported

    @kronkblats @Outlook I'm not at my computer but is there not a drop down arrow on the attachment itself with an option to download there?

  • SJCrossing SJ (@SJCrossing) reported

    @Outlook two step verification texts aren’t coming through. Seems a few people are experiencing this. Can you fix please, we need to be able to access our emails. Please reply.

  • nikhilravigarg NIKHIL GARG  (@nikhilravigarg) reported

    @MicrosoftHelps @Outlook Looks like outlook is not working on Android since couple of days. Not able to send/receive on andriod. Tried reinstalling the application. Also tried using another android. Still same issue. Working fine on desktop though.

  • OrangeJuice6391 Orange Juice (@OrangeJuice6391) reported

    @DataChaz @LinkedIn @Outlook That's a very terrible idea. They are very explicit with their term of services don't share any sensitive personal information. An email is of course in the domain of sensitive information

  • david_brown14 David Brown (@david_brown14) reported

    @Outlook I will tell you what new feature I don’t like. On Mac the new Flag switch that includes Completed. That ALWAYS leads to flag sync errors between devices. It just needs to be Flag and No Flag.

  • pippaliciousj Pippa Jones (@pippaliciousj) reported

    @Outlook Help! My emails stopped sending/receiving 5th Jan. Looked and it said my inbox at like 200% capacity. (Why no warning?) I was happily deleting emails and down to 124% when it buggered up. I can no longer empty the delete folder unless one email at a time. Can still

  • hlwilson4 HL Wilson (@hlwilson4) reported

    1) Hey @Microsoft @Office @Outlook -- Why is it SO DIFFICULT for my 82 year old mom to get her email reset? A power outage knocked it offline and we're stuck in a never ending loop of frustration and poor service. #fail #PoorCustomerService

  • lienyuanyeh lien yuan yeh (@lienyuanyeh) reported

    @Outlook My gmail & outlook were hacked at the same time, occupying my gmail, tampering with my outlook rescue number, outlook notified me of an abnormal login, it was from an IP in the United States, but the tampered phone number was from a number to Taiwan Far EasTone Telecom

  • _dhirenlalwani Dhiren (@_dhirenlalwani) reported

    Microsoft Outlook is down too. Can't receive or send any emails. @Outlook

  • i_create_things i_create_things (@i_create_things) reported

    Just did a @windows Update & when my computer restarted my Outlook mail app asked me to sign back in and when I did EVERYTHING was gone. I assume it's a sync issue because all my mail is still on my iphone mail. Why did your update desync my mail server? @Outlook how do i fix it?

  • faithfullyx0x0 Brussels Sprouts Stan Acct (@faithfullyx0x0) reported

    @outlook yal needa fix my email

  • EtomyproYT ghkflybtlngf (@EtomyproYT) reported

    @f0revermonet @Windows @Outlook 📥📥 Inbox me I can help you fix it 💯

  • iamash1_ a🫧 (@iamash1_) reported

    Y’all terrible @Outlook

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