Outlook.com Outage Map
The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Outlook.com users affected:
Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Bordeaux, Nouvelle-Aquitaine | 1 |
| Exeter, England | 1 |
| Toronto, ON | 4 |
| Treorchy, Wales | 1 |
| Portsmouth, England | 1 |
| Edmonton, AB | 1 |
| Macon, GA | 1 |
| Saint-Martin-de-Saint-Maixent, Nouvelle-Aquitaine | 1 |
| Guadalajara, JAL | 2 |
| Oklahoma City, OK | 2 |
| Paris, Île-de-France | 15 |
| London, England | 2 |
| Nottingham, England | 1 |
| Southend-on-Sea, England | 1 |
| Brest, Brittany | 1 |
| Madrid, Madrid | 1 |
| Cuauhtémoc, CHH | 1 |
| Terrebonne, QC | 3 |
| Chesterfield, England | 1 |
| Nîmes, Occitanie | 2 |
| Vergèze, Occitanie | 1 |
| Manchester, England | 1 |
| Montpellier, Occitanie | 2 |
| Binges, Bourgogne-Franche-Comté | 1 |
| Rancho Santa Fe, CA | 1 |
| Bloomington, IL | 1 |
| Saint-Priest, Auvergne-Rhône-Alpes | 1 |
| Royal Leamington Spa, England | 2 |
| Aulnay-sous-Bois, Île-de-France | 1 |
| Dallas, TX | 4 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Outlook.com Issues Reports
Latest outage, problems and issue reports in social media:
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onelove (@brummy1978) reported@Outlook locked out of account and verificatiin is not sending code to my phone get the code to back up mail but when i select phone get error frustrating
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Steven (@CrookNuggetGang) reported@Outlook Fix your ****
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Arleigh (@itsarleigh_) reported@Outlook how much longer will yall be down 😭😭 ??
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why (@kirk202020) reported@Outlook I just want to sign in to my email wtf is a "pin" how many times you need to confirm it's me ? Email password phone number and now a pin I never set up sick of this
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Yogee (@misteryogee) reportedMy live/microsoft userid/email is in some leaked hack db and now I keep getting these Authenticator requests every few hours by someone trying to access my account. @Microsoft @Outlook @MicrosoftHelps is there a way to geofence my account and lock all access attempts from other countries. This can’t be just a problem unique to me
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Sahil (@TheCyberSahil) reported@Outlook how long would you take to resolve my issue ?
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SkyBaum (@SkyBaum1) reported from City of Longwood, Florida@Outlook account verification is broken. Please fix it so I can get back into my account. Thx
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NewsMän (@KueddeR) reported@MauricioHunt2 @Outlook I'm having the same problem. Four emails I sent to Hotmail in the last few hours were bounced back.
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Finchwizard (@Finchwizard) reportedWe’re in 2026 and @Outlook still can’t fix notifications and badges on iOS. It’s NEVER RIGHT. Always get these mystery notifications. Telling me 2 new emails and there’s only 1. Most frustrating thing. #outlooksucks
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autumn 🍓 (@autumnisicy) reportedspending 40 days and 40 nights just angry and my problem is still not resolved @Outlook let me in.
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MightyRaiderTV (@MightyRaiderTTV) reportedwhy ******** does @Microsoft @Outlook @MicrosoftHelps hide the talk with an agent option ffs im just tryna recover my account but the recovery code service is broken!
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Grafrajohn ☕️🎸💻⚽️🐋🍃🌍📷📱🚊🚲🎮🍮🦈🦖🎵🪐 (@GrayElgin) reportedHas anyone else downgraded from the new @Outlook to the old one? The new Outlook keeps asking me to sign in for every mailbox.
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Taz 泰秀樂 (@tazorack) reported@Outlook @MicrosoftHelps when are you going to add basic Classic @Microsoft Outlook desktop program functions to this terrible non-native new Outlook desktop program?
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Markus Trezdziack (@m_trezdziack) reported@Outlook looking at your tweet history only solidifies the growing issues with the new outlook. Is there a computer brand that doesn't have the new version of outlook on it, anywhere. - just the classic version? So the general public can avoid the problems
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Dominique (@NiqueHollywood) reported@fashionizta @Microsoft @Outlook Mine has been down for 6 hours and I’m leading communications and publicity for a national tour. I hate them so bad! The most incompetent service I’ve ever had!