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Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Rancho Santa Fe, CA 1
Terrebonne, QC 2
Bloomington, IL 1
Saint-Priest, Auvergne-Rhône-Alpes 1
Royal Leamington Spa, England 2
Paris, Île-de-France 19
Aulnay-sous-Bois, Île-de-France 1
Dallas, TX 4
London, England 1
Rennes, Brittany 1
Evanston, IL 1
Philadelphia, PA 1
Cannes, Provence-Alpes-Côte d'Azur 2
San Luis Potosí, SLP 1
Quito, Pichincha 3
Jundiaí, SP 1
Township of Evan, KS 12
Cantón Quito, Pichincha 1
Bogotá, Bogota D.C. 7
Auxonne, Bourgogne-Franche-Comté 1
Wolverhampton, England 1
Lille, Hauts-de-France 1
Lévis, QC 1
Bedford, England 1
Newcastle upon Tyne, England 1
North Bay, ON 1
Surrey, BC 1
De Pere, WI 1
Albuquerque, NM 3
Shakopee, MN 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • misteryogee
    Yogee (@misteryogee) reported

    My live/microsoft userid/email is in some leaked hack db and now I keep getting these Authenticator requests every few hours by someone trying to access my account. @Microsoft @Outlook @MicrosoftHelps is there a way to geofence my account and lock all access attempts from other countries. This can’t be just a problem unique to me

  • dbfssecret
    secret name (@dbfssecret) reported

    @Outlook I liked Outlook Express, BUT, I just can’t stand Outlook in it’s present configuration. It has to be slimmed down and more useful before I’ll use it. I like MS, but I don’t like Outlook at all…just way too complicated.

  • KrisWorkLife
    🚀K.R.I.S. (@KrisWorkLife) reported

    Oops! Just realized that @Outlook doesn’t give you an option to choose a time zone for scheduled messages. What a bummer. @Microsoft please fix or add this option. 🚀

  • NiqueHollywood
    Dominique (@NiqueHollywood) reported

    Can someone tell me how @Microsoft @Office @Outlook is a $3.8 TRILLION dollar company that doesn’t have adequate engineers to proactively fix email server issues & system outages???? Anybody????

  • SUPERFRENCHBIGZ
    Zaki Qayoumi (Zack) #VaccinesSaveLives (@SUPERFRENCHBIGZ) reported

    Stop trying to login my Microsoft account. You will go to prison for unauthorized access. I don't have money for cloud, so that's why I can't check @outlook. I told y'all I needed a salary.

  • Liam_profile
    Liam_profile (@Liam_profile) reported

    @Outlook is down and suddenly the entire corporate world has remembered how dependent we are on email. 💀 Emails delayed. Messages failing. Login issues. People refreshing Outlook like it’s going to magically fix itself. One cloud outage → millions of workflows pause. The internet runs on infrastructure most people never think about… until it stops working.

  • Bonynea
    Bonynea (@Bonynea) reported

    @Outlook It’s been days of failed recovery attempts, unanswered requests, and no real support. I completed the forms, followed every step, and still have no access to my recovery emails. At this point it feels like customers are being ignored instead of helped. Please escalate this issue.

  • NiqueHollywood
    Dominique (@NiqueHollywood) reported

    @fashionizta @Microsoft @Outlook Mine has been down for 6 hours and I’m leading communications and publicity for a national tour. I hate them so bad! The most incompetent service I’ve ever had!

  • LoPrestiJessica
    Jessica LoPresti 🦋 (@LoPrestiJessica) reported

    @Outlook my outlook is STILL DOWN. Please share ETA ON WHEN BUG IS FIXED.

  • TheDon2108
    Darnell Wiggins (@TheDon2108) reported

    @Microsoft @Outlook is acting weird moving slow, and etc

  • waded
    Wade Dorrell (@waded) reported

    @Outlook please fix Android app notification actions. I hit DELETE on the notification, I want the notification to dismiss in 500ms or less, and I expect that the next time I check inbox, what I said I wanted deleted is deleted. Network delay, already-deleted-elsewhere, not even visible in inbox yet, yeah I know these things happen, but they can't be allowed to let the notification go unresponsive to actions taken.

  • TweetOcto
    Octo (@TweetOcto) reported

    @Outlook fix yo servers man

  • nichols_ti28279
    Timothy Nichols (@nichols_ti28279) reported

    @MartGHtTx @Outlook Volan_xyber can fix this.

  • fluentmoheshwar
    Moheshwar Amarnath Biswas (@fluentmoheshwar) reported

    @WindowsLatest Fix @MicrosoftTeams and @Outlook first.

  • wilsonpeter48
    peter wilson (@wilsonpeter48) reported

    @Outlook help I need to send a video in an email buts it's telling me it can't can't due to size but I had this issue before and shrunk the video to nearly nothing but still won't work so how do you manage it pro do it

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