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Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Simpsonville, SC 1
Norfolk, VA 1
Houston, TX 6
Bloomfield Hills, MI 1
Santa Cruz, CA 1
Plymouth, MA 1
Patten, ME 1
Union City, CA 1
Birmingham, AL 1
Fairfield, OH 1
Le Plessis-Bouchard, Île-de-France 1
Barcelona, Catalonia 2
Godalming, England 1
Willard, OH 1
Phoenix, AZ 5
Clarksville, TN 1
Redmond, WA 2
Cornwall, ON 1
Grand Rapids, MI 3
Riverton, UT 1
Newton Abbot, England 4
Egham, England 1
Wembley, England 2
Thibodaux, LA 1
Leeds, England 4
Chicago, IL 5
Peckville, PA 1
Liverpool, England 19
Ashfield, MA 1
Greater Sudbury, ON 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • Camilo977
    Camilo Here (@Camilo977) reported

    @Outlook We are experiencing out of service App today (all day long 4-jan-2020). Still the App is down. Outlook 2010 and Outlook 365

  • JasonCRosenthal
    Jason Rosenthal (@JasonCRosenthal) reported

    @Outlook Hi, I'm having a lot of problems accessing my email right now. Is there something wrong?

  • 85Emz
    Emma (@85Emz) reported

    @Outlook my outlook emails page won't load. Is there a problem with the page?

  • alonbrown
    Alon Brown (@alonbrown) reported

    @tbatikdesign @Outlook Thanks for trying the new Outlook! What you describe does not sound like a known issue. Please reproduce the issue and then select "Contact Support" from the Help menu so that we can investigate further.

  • EllsWardo
    Ellie Ward (@EllsWardo) reported

    @BateauDeBanane @Outlook I am having just exactly the same problem as you for 24hrs. @MicrosoftHelps

  • MattConn_1
    Matt C (@MattConn_1) reported

    @bbywings @Outlook I'm having the same issue. Can access via laptop running Office 365 but not Android or iPhone

  • TheRoci2
    The Roci (@TheRoci2) reported

    @Outlook outlook seems to be down. I get an infinite loading screen on the web portal followed by a generic error and some JavaScript error.

  • regandre1
    RSA (@regandre1) reported

    @Charles_LeSueur @Outlook Yes can't logon on either. Error "something went wrong" last 2 days

  • bbywings
    tiny river goblin (@bbywings) reported

    @Outlook hi i am having an issue suddenly where my inbox will not load. every time i sign in the page says "can't refresh" &something about javascript error. I've cleared data/cache &reset my phone/ logged out&back in etc doesn't work still. help pls!!

  • regandre1
    RSA (@regandre1) reported

    @85Emz @Outlook Yes can't logon on either. Error "something went wrong"

  • Nevella1867
    Paul Simmons (@Nevella1867) reported

    @Outlook hi are there email issues currently? Trying to access the Outlook app on a Windows PC and it won't open.

  • humxcho
    Humaira (@humxcho) reported

    @ellerush1 @Outlook Hi darling sorry for the very slow reply and thanks for your help. I tried this but it didn’t work so I had no choice but to create a new one. Thank you for trying though!

  • Charles_LeSueur
    CHIZEL (@Charles_LeSueur) reported

    @Outlook my Hotmail won't load my email after I log in. It has done this since yesterday afternoon. Is this a known issue?

  • AnnetteWardell
    annette wardell 💙 (@AnnetteWardell) reported

    Hi @Outlook Having problems with a .co.uk account today. Not loading any Messages, or anything at all tbh. HELP!!! @Microsoft 🙏🏼🙏🏼🙏🏼🙏🏼🙏🏼

  • BateauDeBanane
    Madame DeFarge (@BateauDeBanane) reported

    @Outlook I can't access Hotmail on Chrome, Firefox or Google on my Android phone. Fine through Outlook app, but when using those browsers, I get message about error loading javascript. Been like this since yesterday. Changed nothing on phone or browser

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