Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Alcázar de San Juan, Castilla-La Mancha 32
Paris, Île-de-France 18
London, England 10
Miami, FL 7
New York City, NY 7
Santa Ana, CA 7
Quito, Provincia de Pichincha 7
Exeter, England 7
Las Vegas, NV 6
Bordeaux, Nouvelle-Aquitaine 5
Inta, Komi 5
Seattle, WA 5
Ashburn, VA 5
Perth, WA 5
Jacksonville, FL 4
Québec, QC 4
Brooklyn, NY 4
Clamart, Île-de-France 4
Orléans, Centre-Val de Loire 4
Denver, CO 4
Montréal, QC 4
Southampton, England 4
Marseille, Provence-Alpes-Côte d'Azur 4
Sydney, NSW 4
Toronto, ON 4
Manchester, England 4
Mesa, AZ 4
Leicester, England 3
Minneapolis, MN 3
Lyon, Auvergne-Rhône-Alpes 3

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • lavagirl3019 🐇 (@lavagirl3019) reported

    @Outlook why ******** is your **** always down at 10:30 when I need to send emails

  • Anthony_Burns 🏴󠁧󠁢󠁷󠁬󠁳󠁿 Tony Burns 🌟💙 (@Anthony_Burns) reported

    Anyone else having trouble with @Outlook this morning. The app updated this morning and now keeps crashing

  • Shuvam Shuvam (@Shuvam) reported

    @luisbull82 @Outlook They are using an AI algorithm for security. The problem is what they have fed into it. It's irritating, not being able to check your mails if you want to. They have become even better than Gmail at data mining, but at least Gmail is accessible, unlike this nonsense.

  • AndrewGree12767 Andrew Green (@AndrewGree12767) reported

    @_ImNoooby @Outlook The Same issue I faced with my account, I tried to communicaete the support team,but it turned out all was in vain. @costomtech on X was the only positive help I got, I never thought I could have it fixed but he did.

  • NikkiBarnesFL 𝓝𝓲𝓴𝓴𝓲 𝓑𝓪𝓻𝓷𝓮𝓼 (@NikkiBarnesFL) reported

    @Outlook I have an issue with my email and you online team cannot assist. They are completely incompetent and I need someone else to help me with this issue who knows how to resolve issues with Outlook for business customers.

  • ArianaDiaz Ariana (@ArianaDiaz) reported

    @Outlook the app now suddenly closes every time I open it, fix it pls

  • ArunPun99682233 Nathan Hughes (@ArunPun99682233) reported

    @_ImNoooby @Outlook They don't care about their customers obviously why not hit up @costomtech on twitter he was the one who helped me when I had same issue

  • Cryptobraini Naveed Anjum (@Cryptobraini) reported

    @Outlook No live chat and customer support is available to solve this issue. It’s like a loop with no way out. I’ve tried everything, and there’s no real support from Microsoft to help fix it. For a company this big, it’s shocking how bad the recovery process is.😡😡😡😡

  • GerryHBrennan Gerry Brennan 💙 (@GerryHBrennan) reported

    @Outlook Every single help function is not working. Do I just shut my account or do you have anyone to assist?

  • yoursnitin001 Nitin Singhal (@yoursnitin001) reported

    @LeeHurstComic Don't fall for "so called" hacking attempt. This seems to be a glitch at @Outlook end. But they are just sleeping on it.

  • cryptofreelife_ CryptoMeta (@cryptofreelife_) reported

    @MonsignorMrtnez @Outlook Having same issue. Fire the developers

  • AntesdelAtardcr canelita_distraida (@AntesdelAtardcr) reported

    @Shuvam @Outlook I'm having this problem, with 2 different accounts @outlook

  • CPunella Carmine Punella (@CPunella) reported

    Calendar sync between Apple Calendar and Outlook is a nightmare. Never works as expected — and keeps dumping random meetings into my schedule. How is this still a thing in 2025?! Am I the only one? Please @Apple @Outlook, work together and fix this 🙏

  • HellbenderSTL All for CITY (@HellbenderSTL) reported

    @outlook your spam filter is broken

  • ProResum Peter G. Eferidono (@ProResum) reported

    @Outlook Am currently frustrated on my mail getting disabled without any issues done, I had my bank connected to this mail and I couldn't have access to my bank because of email not working anymore. I need help please. My savings are at risk

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