Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 17
Miami, FL 16
Exeter, England 14
New York City, NY 13
Los Angeles, CA 11
London, England 10
Seattle, WA 9
Quito, Provincia de Pichincha 9
Santa Ana, CA 8
Montréal, QC 8
Houston, TX 7
Brooklyn, NY 7
Chicago, IL 7
Minneapolis, MN 7
Denver, CO 7
Toronto, ON 6
Phoenix, AZ 6
Calgary, AB 6
Portland, OR 5
Bordeaux, Nouvelle-Aquitaine 5
Aurora, CO 5
Sydney, NSW 5
Melbourne, VIC 5
Jacksonville, FL 4
Albuquerque, NM 4
Kansas City, MO 4
Perth, WA 4
San Diego, CA 4
Grenoble, Auvergne-Rhône-Alpes 4
San Antonio, TX 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • iamonabeach -on a beach- (@iamonabeach) reported

    @Outlook @SkKershaw @outlook your twitter feed is full of users reporting this issue, so stop pointing users to this link. The problem is at your end, started a few days ago, so please own it and fix it.

  • CamillaLatham30 Camilla Sally Louise Latham (@CamillaLatham30) reported

    Anyone else having issues with @Outlook I’m getting about 500 spam emails a day recently and it’s doing my head in.

  • danniegurl Danielle (@danniegurl) reported

    @Microsoft @Outlook Y’all…please fix the junk email again I’m getting 50+ spam and junk into my main inbox folder a day. Yes I haven’t changed settings. They’ve been set for over a decade and they do work when you have your net up. And this is happening on two separate accounts

  • lawnmowerpranks Junk Knuckles (@lawnmowerpranks) reported

    Hey @Outlook I believe I'm experiencing an issue because for whatever reason now all I get is hate mail all day saying Dre fell off. What, just because he's been in his lab with a pen and a pad trying to get his damn label off?? I ain't havin' that.

  • ellakathrynx Ella Kathryn (@ellakathrynx) reported

    @Outlook are your junk filters broken? why am I suddenly getting all the junk emails in my inbox instead of junk folder?

  • dropthearrow Ryan (@dropthearrow) reported

    @Outlook Is there a problem with the spam filter? Over the last few days I've been getting hammered with spam. Blocking the domain names does not appear to be working. @MicrosoftHelps

  • MatthewLaidlow MatthewLaidlow (@MatthewLaidlow) reported

    @Outlook is hotmail down?

  • robincapper Robin Capper (@robincapper) reported

    Why does @Outlook .com completely mangle contacts when editing them. Ended up back in the default Windows Mail People to fix contacts Outlook ruining. Cloned email addresses to empty 'mail' slots (eg work address cloned to home and other). Would not reflect name changes, a mess

  • JustxMexJosie Josie (@JustxMexJosie) reported

    Yo @Outlook, instead of telling people to look at their settings for their junk/phishing, maybe you can actually look at the problem and get it fixed on your side? Just a thought you know

  • Bamsday01 Gabriel Adedayo BAMISAYE (@Bamsday01) reported

    @WorkingatDuke @DukeOIT @Outlook An error occurred that is often due to use of the "back" button during login. Please return to the site you wish to access and log in again.

  • SXMRob R Vail (@SXMRob) reported

    @Outlook your spam filters are not working. Please fix. I used to get hardly any. Now it’s 5-10 per hour. Please get someone on this.

  • Spayce3 Spayce (@Spayce3) reported

    @outlook after #iOS16 update outlook just opens and crashes, restart phone and reinstall don’t fix it.

  • dropthearrow Ryan (@dropthearrow) reported

    @Outlook Is there a problem with the spam filter? Over the last few days I've been getting hammered with spam.

  • LokoCrazyJr CowbowSavy (@LokoCrazyJr) reported

    It would be nice if @Microsoft could fix the @Outlook app! These spam emails along with the scammer type of emails daily is really quite annoying!

  • MathBardt Math Brdt (@MathBardt) reported

    @Outlook Hello, i don t receive my email since yesterday afternoon either on the app or the the website. I don t know what the problem is…

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