Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Alcázar de San Juan, Castilla-La Mancha 38
Paris, Île-de-France 24
Madrid, Comunidad de Madrid 24
Woodbridge, VA 14
Chicago, IL 12
London, England 12
New York City, NY 9
Dallas, TX 9
Sydney, NSW 9
Seattle, WA 8
Toronto, ON 8
Bristol, England 7
Denver, CO 7
Minneapolis, MN 7
Montréal, QC 6
Ashburn, VA 6
San Diego, CA 5
Las Vegas, NV 5
Southampton, England 5
Miami, FL 5
Manchester, England 5
Sacramento, CA 5
Boston, MA 5
Bowling Green, KY 5
Atlanta, GA 5
San Jose, CA 5
Brisbane, QLD 5
Columbus, OH 5
Perth, WA 4
Colorado Springs, CO 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • ReneeRevelation Renee (@ReneeRevelation) reported

    @AppleSupport @Outlook It has happened again today 11/27/20 my #hotmail account is not working. I cannot sync to iPhone anymore. It says I cannot use my personal account. Please help.

  • Catherine_Emm CathEmm (@Catherine_Emm) reported

    @Outlook why do I have to sign in repeatedly to my Outlook email on iOS ? Driving me mad!

  • Ind_Consumer indian consumer (@Ind_Consumer) reported

    @Outlook the sign out operation in hotmail is very slow. one has to click several times before the account info and sign out symbol comes. even after clicking "sign out", the actual log out is slow

  • ZS_Chaudhry Zain Chaudhry (@ZS_Chaudhry) reported

    @SamGoodhand @Outlook Second this 🙌🏽. So infuriatingly slow and frustrating to use.

  • Sabrina_Ces Sabrina Cesaratto (@Sabrina_Ces) reported

    @Outlook I keep on getting logged out of my iPhone Mail box asking for my email address password. Happening at least once a week. Is this an outlook problem or iPhone?

  • OughtonLydia lydiaa Christinee🌸 (@OughtonLydia) reported

    What is going on 🙄 it’s been a few weeks since I’ve been able to access my emails when will it be back up and running @Outlook #outlook #hotmail anyone still having the same problem???

  • Drgreen51 Drgreen5 (@Drgreen51) reported

    @Outlook I keep getting signed out of my account . My iPhone keeps making me sign in at least twice a day and it’s getting more frequent. This is very frustrating. Why is this happening ?

  • Tibule Thibault (@Tibule) reported

    @Outlook @GaREE_UK Yes, it seems to be a major issue with ios... it asks me my password almost everyday for my mail account - hotmail (not for the outlook app)

  • DBrown83058431 D Brown (@DBrown83058431) reported

    @Outlook you don’t understand I am being cyberattacks now. You were attacked before and I think you need to look at your security measures. It’s a hacker cyber attacking me and others now. It’s in your outlook for email. Can you fix it?

  • RoccoLovesYou PorkChop (@RoccoLovesYou) reported

    @Outlook If I go in via my browser there is a feedback option but it’s asking for ‘ideas’? There’s clearly an issue as a unite a few people are complains of the same problems!

  • cerisedeterre Cerisedeterre🇨🇴🇨🇦 (@cerisedeterre) reported

    @Outlook where can i go to try to fix an accout thief?

  • TheSimArchitect 🥰 Sim 🦃🥧🎄 Architect 🏡 (@TheSimArchitect) reported

    .@Outlook for web needs to give us the option to NOT show/load images unless we pre veto the sender, otherwise the sender will know we read their message and keep spamming us. Can't find the setting anywhere, you just proxy it instead, which still sends a server request.

  • srcshelton Stuart Shelton (@srcshelton) reported

    So @MicrosoftHelps @Outlook @HotmailUK_Help, you’ve blocking my mail server's IP, your support team has stopped answering emails without providing any attempt at resolution, and your ‘Smart Network Data Service' is broken 😡

  • MPierreLachance Pierre Lachance (@MPierreLachance) reported

    @Outlook I have personally found the solution to this problem, I would have liked to talk to a human, not read forms with no help. Plus, it looks like you think everyone has a cell phone, they don't! I don't have one, the person I'm helping doesn't. we're not the only ones. good day

  • DaddyPudding85 Deano (@DaddyPudding85) reported

    @Outlook @elle_goodwill Its sooooo annoying. My android powered items are fine. Only on my ipads. Must be an iOS issue.

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