Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Alcázar de San Juan, Castilla-La Mancha 32
Paris, Île-de-France 24
Madrid, Comunidad de Madrid 24
Woodbridge, VA 14
Chicago, IL 13
London, England 11
Sydney, NSW 10
Seattle, WA 8
Dallas, TX 8
Toronto, ON 8
New York City, NY 7
Ashburn, VA 7
Atlanta, GA 7
Denver, CO 7
Minneapolis, MN 7
Bristol, England 6
Miami, FL 6
Montréal, QC 6
Southampton, England 5
San Diego, CA 5
Manchester, England 5
Sacramento, CA 5
Charlotte, NC 5
Boston, MA 5
Bowling Green, KY 5
San Jose, CA 5
Brisbane, QLD 5
Columbus, OH 5
Cleveland, OH 4
Colorado Springs, CO 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • BruceDevlin Bruce Devlin (@BruceDevlin) reported

    So the @Outlook problem is back. #hotmail #sortitout #outlook

  • Loz82xx Laura 🖤 (@Loz82xx) reported

    @Outlook There is no such option in-app. I am using outlook through my Apple iPhone Mail app, not the Outlook app. I asked about this issue over a week ago and you said you were aware of the issue and were trying to fix it. This obviously hasn’t happened as the problem is still there.

  • willemdjansen willemdjansen (@willemdjansen) reported

    @Outlook hey I have a problem and I was wondering if someone might be able to help!

  • Jimmystpierre jimmystp (@Jimmystpierre) reported

    @Outlook your app is down. Impossibpe to connect right now

  • captain_stavros ☠️ Captain Stavros ☠️ (@captain_stavros) reported

    @Outlook Just shut up and actually work. What is the problem?

  • PriyaMulji Priya Mulji (@PriyaMulji) reported

    @Outlook That link is just telling me to do everything I have tried. She NEEDS to access it urgently. It looks like other users have the same problem, surely there must be something you can do?

  • Ghoul_of_London ⚠️Tom Vanheems⚠️ (@Ghoul_of_London) reported

    @Outlook @MicrosoftHelps @OfficeSupport Ever since recent Win rebuild, Outlook Office app totally wrecked. Latest issue, no way to save OOO set to 'on'. Disgraceful, and ridiculous. One of our own IT heads says he now only uses OWA because Office app so bad!

  • asadtariq101 Asad Tariq (@asadtariq101) reported

    @Outlook It was working well but now this option is not working in Outlook mobile app along with rainbow colour option for profile. @Microsoft365

  • unai_k2 Unai K (@unai_k2) reported

    @Outlook outlook down again? Can't send or receive emails. Trying to put am order through for a product. I'll end up losing out on the deal as I need to confirm an email. Shambles

  • Dom_Waleed KB #8 #24 وَلِيد (@Dom_Waleed) reported

    @TheF00dBae Same. I keep having the same problem with my @Outlook, logs me off all 4 accounts I use it for. Tried to talk to Microsoft support, but it didn't really help 😤

  • texceptional Tex (@texceptional) reported

    Yes I am still being asked daily to re-login to all my Outlook accounts on iOS and @Outlook @AppleSupport don’t really seem to be trying to....fix it?

  • centurygirl19 Victoria (@centurygirl19) reported

    @AppleSupport @Outlook are there issues at the moment with live account logins on Apple’s built in Mail app? Ever since I upgraded to iPhone 12 it keeps asking me to re-enter my password for my hotmail daily or even multiple times a day, and it’s extremely annoying!

  • Jik69 Jakki Whelan (@Jik69) reported

    @outlook Does anyone know if there are still problems with Microsoft Outlook??? If not then I’m a very happy woman as every single junk Mail company has decided I’m not worth emailing anymore?!?! I’m thinking it’s time for a new email address :(

  • Kris__Price krisp (@Kris__Price) reported

    @MarkHughes_ @Apple @Outlook I have the same issue on outlook on my apple XR asks me at least 3 times a week very annoying glad to know it’s not just me though

  • Jik69 Jakki Whelan (@Jik69) reported

    @outlook Does anyone know if there are still problems with Microsoft Outlook??? If not then I’m a very happy woman as every single junk Mail company has decided I’m not work emailing anymore? I’m thinking it’s time for a new email address :(

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