Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Alcázar de San Juan, Castilla-La Mancha 42
Paris, Île-de-France 16
London, England 15
Madrid, Comunidad de Madrid 14
Woodbridge, VA 12
Fulham, England 7
Dallas, TX 7
Manchester, England 6
Chicago, IL 6
Denver, CO 6
Seattle, WA 6
Sydney, NSW 6
Toronto, ON 6
Miami, FL 5
Marseille, Provence-Alpes-Côte d'Azur 5
San Diego, CA 5
Ashburn, VA 5
New York City, NY 5
Las Vegas, NV 5
Bristol, England 5
Southampton, England 5
Bowling Green, KY 5
Mesa, AZ 4
Perth, WA 4
Montréal, QC 4
Brooklyn, NY 3
Portland, OR 3
Coronel Suárez, BA 3
Los Angeles, CA 3
Jacksonville, FL 3

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • Evercaptor Knife Dhampir (@Evercaptor) reported

    @KesusRiced @Outlook I stick with gmail, it aint terrible.

  • s_net Silvio Di Benedetto (@s_net) reported

    @RossSmithIV @Outlook You should fix the duplicate contacts bug with TestFlight build 😕. For the future add a dedicated button to manage contacts

  • irvinbalagosa Irvin Balagosa (@irvinbalagosa) reported

    @jfdwolff @Outlook Removee from my outlook as it asks me everytime I login. Decided it will stay in my browser from now in instead. 😔😔😔

  • alfieri_chess Chessguy (@alfieri_chess) reported

    @Outlook love when your trash sevices are down. Dont worry about though its not like I need my email for work or anything 😴

  • XmasTeddy90 Teddy (@XmasTeddy90) reported

    Hey @Outlook, I think there's an issue with your Android app. I dismiss a calendar notification and a few minutes later is reappears on my phone.

  • jirihelmich Jirka Helmich (@jirihelmich) reported

    So, @UserVoice has moved to sign in using email links only, without using a password. I guess to make sure people do not share logins. Well, would be great if @Outlook would not drop all of the sign in emails to spam... :)

  • sunraysandstuff 他妈的 (@sunraysandstuff) reported

    @Outlook slow day at the office huh?

  • Kazzan Petr Vlk (@Kazzan) reported from Prague, Hlavní město Praha

    Hi @MicrosoftTeams, will you allow report issue with @Outlook when setup as default mail app or still relying on system account on iOS?

  • shaerrphoto Shae Redding - Rogers (@shaerrphoto) reported

    Is anyone else having trouble with @evernote 🔌 @Outlook?

  • jeffreykalvass Jeffrey Kalvass (@jeffreykalvass) reported

    @swersey @Outlook @OfficeInsider I cannot reproduce this issue — does it happen when pasting from a certain app? I’ll also track down your support request

  • AaronMLB Aaron Brown (@AaronMLB) reported

    @Outlook Why does Outlook Android endlessly want me to sign in to Outlook for Business, which I don't have and haven't set up, but just flashes open Authenticator (already signed in) then returns to Outlook and alerts again? 2FA/MFA is terrible.

  • JacobU1998 Jacob Underwood (@JacobU1998) reported

    @Outlook I’m having issues logging into my outlook email as well as my laptop! And it says I can regain access to my laptop if I can log into my outlook account but it won’t let me log into it even though I was certain I knew the password! Please help me it’s very important

  • LocatiM Michele Locati (@LocatiM) reported

    @Outlook Why on earth are you using #uceprotect??? They blacklisted a whole DigitalOcean netblock (2,367,232 IPs) because 0.1 % of them was reported as spammers. And to whitelist our MX server we have to pay a ransom

  • Kermit_Moh Kermit (@Kermit_Moh) reported

    @Outlook I just created a new account. I am getting an error saying I can read my email. How do I fix this?

  • monicaamelia Monica W. Stafford (@monicaamelia) reported

    @Outlook seems to be down- wondering how how widespread and if any updates?

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