Outlook.com Outage Map
The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Outlook.com users affected:
Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Jojutla, MOR | 1 |
| Jarny, ACAL | 1 |
| Aracaju, SE | 1 |
| Rosny-sous-Bois, Île-de-France | 1 |
| Issy-les-Moulineaux, Île-de-France | 1 |
| Bogotá, Bogota D.C. | 2 |
| Barcelona, Catalonia | 1 |
| Brisbane, QLD | 2 |
| Monterrey, NLE | 1 |
| Mulhouse, ACAL | 1 |
| Zahlé, Béqaa | 1 |
| Paris, Île-de-France | 8 |
| Ciudad Apodaca, NLE | 1 |
| Ciudad Jardín, MEX | 1 |
| Renens, VD | 1 |
| Santiago de Querétaro, QUE | 1 |
| Albi, Occitanie | 1 |
| Ocean Springs, MS | 1 |
| Santurtzi, Basque Country | 1 |
| Bilbao, Basque Country | 1 |
| San Martiniano, Q. Roo | 1 |
| Miami, FL | 1 |
| Zaragoza, Aragon | 1 |
| Feltham, England | 1 |
| Melbourne, VIC | 7 |
| Arles, Provence-Alpes-Côte d'Azur | 1 |
| Pauillac, Nouvelle-Aquitaine | 1 |
| Tours, Centre | 1 |
| Le Havre, Normandy | 1 |
| Mataró, Catalonia | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Outlook.com Issues Reports
Latest outage, problems and issue reports in social media:
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alli. (@lovemesomeALLI) reported@CarlaJo56727016 @Microsoft @Outlook I have it on my phone already, same issue
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FreWaaks (@FWaaks) reported@Outlook why in the blue **** do you make it so god damn hard to attach files to emails? It’s ****** text I shouldn’t have to compress that **** down and split it into multiple files, just tell me what is the point, using your clunky dog **** email system makes my job harder
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Carlos Manuel Areias (@CarlosRPMPOWER) reported@tradingview @Outlook getting error 303
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swede05 (@AaronWick2) reported@Outlook having trouble with verification for my hotmail account can u help me with this please
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José Rafael Gabaldón (@Gabalzac) reported@peteryanni @Outlook Agree. Terrible decision by @Outlook
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Sahil (@TheCyberSahil) reported@Outlook how long would you take to resolve my issue ?
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Andrew Pereira (@AndrewP204) reported@Outlook I haven't been able to log into my email for days. All sign in methods are not available and it said my pasword has been attemptrd too many times
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Kelsey Goodwin (@kelseyg2010) reported@Outlook @Microsoft @MicrosoftHelps will you please fix the iPhone email problem already?!? Some have said theirs is fixed yet mine is still not working 😑
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Darnell Wiggins (@TheDon2108) reported@Microsoft @Outlook is acting weird moving slow, and etc
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Katlego Makgaila (@Katlego_Mack) reportedPlease fix the Outlook search tool @Outlook @Microsoft
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Oktay (@OktayAykut1) reported@MicrosoftHelps @Microsoft @Outlook Update: I finally managed to recover my account. I had to install the Outlook app on iOS and go through the “forgot password” process there. Somehow the verification (robot test) worked there, and I was finally able to reset my password. This just shows how broken the system is — the same process didn’t work anywhere else. Also, Microsoft’s support is even worse than the system itself. No real help, no human support, just useless automated responses. This experience was extremely frustrating.
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Hakan (@Hakan1630386105) reported@disnetic @MicrosoftHelps @Outlook Had this issue; TysonNerd on X sorted it.
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Timothy Nichols (@nichols_ti28279) reported@HollyKing810925 @Outlook Volan_xyber can fix this.
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Shoes (@J_Keith101) reported@MSFT365Status @MicrosoftHelps @Outlook I am still unable to get into my Hotmail account after 3+ days on ANY device or app and internet. Please take these issues seriously and fix this. This is NOT an intermittent problem, it is an OUTAGE.
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Gяace&Peteя♡ (@GraceJ_PeterM) reported@Outlook @MicrosoftHelps still not working - I cannot log into the mail app on iPhone with my Hotmail account. We are on day 3 now what’s taking so long…? Will it ever get fixed? @AppleSupport