Outlook.com Outage Map
The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Outlook.com users affected:
Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Solihull, England | 2 |
| Glasgow, Scotland | 3 |
| Sydney, NSW | 7 |
| Saint Paul, MN | 2 |
| Eatonton, GA | 1 |
| Paris, Île-de-France | 30 |
| Martinsville, IN | 2 |
| West Warwick, RI | 1 |
| Montréal, QC | 13 |
| Asnières-sur-Seine, Île-de-France | 1 |
| San Jose, CA | 6 |
| Phoenix, AZ | 12 |
| Chicago, IL | 16 |
| Nicholasville, KY | 1 |
| Chardon, OH | 1 |
| West Lincoln, ON | 1 |
| Melton Mowbray, England | 1 |
| Arlington, VA | 2 |
| Brussels, Brussels Capital | 6 |
| Boca Raton, FL | 1 |
| Aurora, IL | 1 |
| Akron, OH | 2 |
| Sarreguemines, ACAL | 1 |
| Town of Halfmoon, NY | 1 |
| Costa Mesa, CA | 1 |
| Mentor, OH | 1 |
| Peoria, IL | 1 |
| Mons, Wallonia | 1 |
| Motherwell, Scotland | 1 |
| Henderson, NV | 2 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Outlook.com Issues Reports
Latest outage, problems and issue reports in social media:
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Donna Adinolfi (@DonnaSpaGal) reportedAnyone else having @Outlook issues where emails are disappearing, populating, and disappearing. 😔
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alli. (@lovemesomeALLI) reportedSooo anyone else's email still down, still not allowing them to reset their password? Saying 'too many codes try again tomorrow'??? W T F!!! @Microsoft @Outlook
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Oktay (@OktayAykut1) reported@MicrosoftHelps @Microsoft @Outlook Update: I finally managed to recover my account. I had to install the Outlook app on iOS and go through the “forgot password” process there. Somehow the verification (robot test) worked there, and I was finally able to reset my password. This just shows how broken the system is — the same process didn’t work anywhere else. Also, Microsoft’s support is even worse than the system itself. No real help, no human support, just useless automated responses. This experience was extremely frustrating.
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Leaves Ahead (@acetipped) reported@Outlook when are you guys going to fix this email sync outage on iPhone?
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GUAL CYBR (@gual_cybr) reported@ViEaglen06 @Outlook I can fix your account! Dm me
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TONY SANDERSON (@EMANONF1) reported@Outlook Email still down here in the UK. How can I work like this?
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Mark Young (@2_youngy) reported@Outlook your emails are still not working!
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Neeraj (@Neeraj8k) reported@Outlook what’s the problem? You keep sending all my important emails to junk… please fix this… 😡
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Geekhead (@itsgeekhead) reported@Outlook should really fix your search, its so bad that people make a living off instagram reels about how terrible it is
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Nicky Cowell (@NickyCowell) reported@Gem83Col @Outlook @Microsoft Mine is also down but if you log into Hotmail via your web browser it should work. That’s the only way I can check my emails
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alli. (@lovemesomeALLI) reported@CarlaJo56727016 @Microsoft @Outlook I have it on my phone already, same issue
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sally (@trolly_dolly6) reported@Outlook Can’t log onto server I’ve tried all options recommend this is ridiculous now over 24 hours later
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Hakan (@Hakan1630386105) reported@disnetic @MicrosoftHelps @Outlook Had this issue; TysonNerd on X sorted it.
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Kimberley Treece (@T25Kimi) reportedI am getting increasingly frustrated with the lack of response from @Outlook @Microsoft in relation to these issues being experienced. When will I get access back to my account???
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ATMOSARRISES (@XsinandtonicX) reported@Outlook unlock my personal email.. all I did was sign in from a new device and changed my phone number, I’ve submitted your form from another email already, I need access what is going onnnn