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Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Denver, CO 15
Airdrie, AB 2
Township of Evan, KS 20
Stratford, ON 1
Poplar, England 2
Valemount, BC 1
Poole, England 2
Township of Hightowers, NC 1
La Teste-de-Buch, Nouvelle-Aquitaine 1
Milwaukee, WI 1
Syracuse, NY 1
Los Alamitos, CA 1
Barnard Castle, England 1
Bothell, WA 1
Surrey, BC 3
Seattle, WA 17
Greendale, WI 1
City of London, England 5
American Fork, UT 1
Andalusia, AL 1
Fairfax, VA 2
Faringdon, England 2
Mont-Tremblant, QC 1
Vienna, VA 1
Milton, ON 4
Glen Allen, VA 1
Cincinnati, OH 4
Atlanta, GA 12
Manchester, England 12
Montréal, QC 12
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • y0urshawnalee
    Shawnaleee (@y0urshawnalee) reported

    @MSFT365Status @Outlook @Microsoft I can’t login to my hotmail account. Not on my iPhone nor my desktop. This is a huge issue as I’ve had this email for 20+ years. When will they be resolved?

  • Laura23WL
    ✨ Laura ✨ (@Laura23WL) reported

    @Outlook More the 24 hours later & I still can’t access my emails 🤬🤬🤬 can’t fix it via the ways you’ve mentioned & I need it for work.

  • Tanyasmi
    Tanya Smith (@Tanyasmi) reported

    @Microsoft @Outlook @MicrosoftHelps What is happening ? Mail app on iPhone still not working for outlook / Hotmail accounts. Asks to re-enter password put in correct password you say it’s wrong or too many times and block ! Please help

  • dwpilgrim
    Dean (@dwpilgrim) reported

    @Outlook I’m having problems logging into my email on iPhone. Can someone help me fix this?

  • kaleighlynnnn
    Kal (@kaleighlynnnn) reported

    @MicrosoftHelps @Outlook email has been down for 24 hours! Asks for phone number then says that service isn't working right now. No other way to verify. help???

  • davmoreno
    David Moreno (@davmoreno) reported

    @Outlook Read the room. Your outage has affected millions (including myself) today. I can't tell if I have inbox overload if I can't access my inbox...

  • GreggyRamone
    Greggy Ramone (@GreggyRamone) reported

    @TechWTaylor @Outlook Mine started working again this morning. I’m able to send and receive emails again. Maybe the fix is a slow roll out.

  • DIRT_E_MONEY
    Natural Born Menace (@DIRT_E_MONEY) reported

    @Outlook fix your gah damn mail problems.

  • Gem83Col
    Gemma Collins (@Gem83Col) reported

    @NickyCowell @Outlook @Microsoft Na mine isn’t working. Asking for last digits of phone number but then saying it’s not working and to verify another way

  • NickyCowell
    Nicky Cowell (@NickyCowell) reported

    @Gem83Col @Outlook @Microsoft Mine is also down but if you log into Hotmail via your web browser it should work. That’s the only way I can check my emails

  • MapooUK
    🦋𝐿𝒶𝓂𝒷 - 𝑀𝒶𝓉𝓉𝒽𝑒𝓌 🐝 #KYLIE❤️#MariahSZN (@MapooUK) reported

    I wish @Microsoft @Outlook would fix this issue it’s been down all day! I have numbers in my contacts but no names due to their numbers being saved on my email account with outlook. Its annoying as ****

  • LinzieM79
    Lin (@LinzieM79) reported

    Is everyone else still having trouble accessing Hotmail/outlook emails on iPhone? @Outlook @Microsoft #hotmail

  • daveb1893
    Dave (@daveb1893) reported

    @Outlook is Microsoft outlook down? I’m having issues with my phone

  • PnkNailsrPrtty
    Pinkie (@PnkNailsrPrtty) reported

    It would be great if @Outlook would actually fix the problem… multiple accounts and only one can I get into on one device. Everything else is ****** up. @MicrosoftHelps

  • a_arknu
    Asbjørn (@a_arknu) reported

    @davidfowl Please tell the @Outlook team. They don't seem to have gotten that memo and are still building that terrible web-based "new Outlook" for Windows while also building a nice native client for Mac. So they can do it properly, just not for your own platform...

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