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Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Mörfelden-Walldorf, Hesse 1
Bristol, England 1
Bergerac, Nouvelle-Aquitaine 1
Kilmarnock, Scotland 1
Liverpool, England 45
Paris, Île-de-France 34
Eastland, TX 1
Stockholm, Stockholm 2
Chicago, IL 17
Dallas, TX 20
Pantin, Île-de-France 1
Nice, Provence-Alpes-Côte d'Azur 3
London, England 24
Seattle, WA 13
Sunrise, FL 1
Saint-Paul, Réunion 1
Rennes, Brittany 1
Presque Isle, ME 1
Adelaide, SA 10
Valence, Auvergne-Rhône-Alpes 2
Elk Grove, CA 1
Nantes, Pays de la Loire 1
Paralímni, Ammochostos 2
Parkland, FL 1
Jackson, WI 1
Scottsdale, AZ 2
Weston-super-Mare, England 1
Philadelphia, PA 8
Lausanne, VD 1
Arlington, TX 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • p79579687
    DWayne (@p79579687) reported

    @Outlook It’s still not working

  • SAsportshonk
    KEN IN SA (@SAsportshonk) reported

    @Outlook So when are you going to fix your crappy service? Can’t get codes to access my account or reset password. Thanks!!! Great job. 👏

  • gruntjeeper
    John (@gruntjeeper) reported

    @Outlook It’s still ****** up. Fix this **** ya mfers.

  • Rinatiic
    Jenny (@Rinatiic) reported

    @Outlook I genuinely don’t know if I was hacked or bc of this outage please fix it my god

  • SLA25
    Sarah Andrew (@SLA25) reported

    @Outlook when will this problem be fixed with outlook email accounts?

  • MartGHtTx
    MGG_Tx_xT_ (@MartGHtTx) reported

    @Outlook I am tired of that add E-mail to protect your account sh!!!t. I can not sign in you should stop that sh!!!t.

  • Gem83Col
    Gemma Collins (@Gem83Col) reported

    @NickyCowell @Outlook @Microsoft Na mine isn’t working. Asking for last digits of phone number but then saying it’s not working and to verify another way

  • kiera34670
    Kiera (@kiera34670) reported

    @Outlook I have had no access to my emails for 3 days now, I have tried from my phone, I have tried from my laptop nothing is working. When you google the outage it says that the issue has been resolved. Please can someone help me. 🙏🏻🙏🏻

  • thevoidiscute
    Lauren (@thevoidiscute) reported

    Hi, @Outlook you locked me out of my e-mail account. Your self-help guides don't work, I can't sign in to message with an advisor and there are no advisors on the phone, just a robot who doesnt nothing but direct me back to the useless self-help online. Give me my account back

  • OceaniaRm101
    Winston Smith (@OceaniaRm101) reported

    @Outlook Come on guys. Mail is still not working. Down for over a day. Any idea when this will be resolved?

  • robtruss81
    ⚡️Rob Truss⚡️ (@robtruss81) reported

    @Outlook is the app still down in the uk ? Can’t log in !

  • OktayAykut1
    Oktay (@OktayAykut1) reported

    @MicrosoftHelps @Microsoft @Outlook Update: I finally managed to recover my account. I had to install the Outlook app on iOS and go through the “forgot password” process there. Somehow the verification (robot test) worked there, and I was finally able to reset my password. This just shows how broken the system is — the same process didn’t work anywhere else. Also, Microsoft’s support is even worse than the system itself. No real help, no human support, just useless automated responses. This experience was extremely frustrating.

  • RickyPopat
    Bhavick Ricky Popat (@RickyPopat) reported

    @TBanton18 @Microsoft @Outlook What's the error message saying?

  • MKFrainMaria
    MKM (@MKFrainMaria) reported

    @Outlook is there problems today? I’m not able to sign into my hotmail account or get a verification code! Been trying all day

  • Neeraj8k
    Neeraj (@Neeraj8k) reported

    @Outlook what’s the problem? You keep sending all my important emails to junk… please fix this… 😡

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