Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 18
New York City, NY 16
Miami, FL 15
Exeter, England 11
Seattle, WA 10
Los Angeles, CA 10
London, England 10
Montréal, QC 9
Quito, Provincia de Pichincha 9
Toronto, ON 8
Denver, CO 8
Sydney, NSW 7
Minneapolis, MN 7
Santa Ana, CA 7
Chicago, IL 6
Perth, WA 6
Calgary, AB 6
Houston, TX 6
Brooklyn, NY 6
Las Vegas, NV 6
Dallas, TX 6
San Antonio, TX 5
Phoenix, AZ 5
Ashburn, VA 5
San Diego, CA 5
Sacramento, CA 5
Mesa, AZ 5
Orléans, Centre-Val de Loire 5
Aurora, CO 4
Marseille, Provence-Alpes-Côte d'Azur 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • lynngr Lynn Greiner (@lynngr) reported

    @msonenote @Outlook Must try it. But can you explain why my MS 365 OneNote tells me to sign in to sync my notebook when I'm clearly already signed in? Is it losing its little electronic mind?

  • jwd531 JW DePriest (@jwd531) reported

    @Outlook , I sent a DM. Having issues with junk mail. I'm not sure if Outlook stopped its own filtering, but I am having issues lately. Thanks.

  • Im_Mike_Y MikeY (@Im_Mike_Y) reported

    @tyroleanlass @Outlook are you using an ios device? I'm having the same issue

  • space_hey SpaceHey (@space_hey) reported

    @MayorOfEarth @AnTheMaker @Outlook This should've been only a temporary glitch back then! If you want, you can change your email address in your Account settings now!

  • phillbraco Phill (@phillbraco) reported

    @Outlook @MicrosoftHelps I have been locked out my account and any help keeps telling me to login to my account I want to speak to a real person and not automated messages as they all tell me to login to my account to get help

  • MisutaaUrufu 🏳️‍⚧️｜ミスター・ウルフ｜Misutā Urufu (@MisutaaUrufu) reported

    The only account that has access to my passwords is my Apple ID and that is secured with 2FA as well and notifies me on all my devices when something new tries to log on. So, uh, what? /How is my email password being repeatedly broken?/ @Outlook y'all got problems.

  • GeekTieGuy Oluf Nissen (@GeekTieGuy) reported

    @berniemaloney @Outlook Oh well spelling error. Thanks Twitter, for not letting me edit tweets.

  • minipasila minipasila rip 🇭🇰 (@minipasila) reported

    Can @Outlook like fix their shitty filters so I don't have to constantly report phishing scams getting through them?

  • Scott_Helme Scott Helme (@Scott_Helme) reported

    @SimonZerafa @TryGhost @Outlook The problem is I want to push the new subscribe feature but not if it isn't going to work for a bunch of people :(

  • wademichael22 wade (@wademichael22) reported

    @Outlook is there an outage with the server ?! I can't get into my personal Outlook account, or my school Outlook account. I was able to last night, but I can't get into either account right now.

  • HazMat79 HazMat 79 (@HazMat79) reported

    Is @Outlook having issues with contact lists? It isn't populating the to address with any of my contact lists at the moment and this is incredibly annoying

  • JasJanduLawyer Jas Jandu (@JasJanduLawyer) reported

    Whoever designed these awful, new painfully dulled-down (and yet also sometimes randomly more eye-sore-inducing, fluorescently garish) Category Colours for the latest @Outlook Calendar update needs to book in for an eye-test.

  • mha1der Mario Haider (@mha1der) reported

    @alonbrown @THEKyleMoffatt @Outlook The new outlook search seems to have some bugs. IP addresses are no longer found in some HTML emails - this affects the new Outlook client and Outlook Web. The same search works with the old macOS Outlook client. Please fix.

  • Mr_CPettit Mr_CPettit (@Mr_CPettit) reported

    @Outlook - the new iOS update has led to outlook crashing the moment it opens. From Twitter it looks like this is happening to others....I have an iPhone XR. A quick fix would be great as it’s impacting work.

  • SimonZerafa Simon Zerafa (@SimonZerafa) reported from Haverfordwest, Wales

    @Scott_Helme @TryGhost @Outlook Sure. However if that 'fixes' the issue then perhaps there is some way that the Outlook backend could mitigate the problem?

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