Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Alcázar de San Juan, Castilla-La Mancha 34
Paris, Île-de-France 24
Madrid, Comunidad de Madrid 24
Woodbridge, VA 14
Chicago, IL 13
London, England 12
Dallas, TX 9
Sydney, NSW 9
New York City, NY 8
Seattle, WA 8
Toronto, ON 8
Bristol, England 7
Denver, CO 7
Minneapolis, MN 7
Montréal, QC 6
Ashburn, VA 6
Atlanta, GA 6
Southampton, England 5
Miami, FL 5
Manchester, England 5
Sacramento, CA 5
Boston, MA 5
Bowling Green, KY 5
San Jose, CA 5
Brisbane, QLD 5
Columbus, OH 5
Cleveland, OH 4
Colorado Springs, CO 4
Las Vegas, NV 4
San Diego, CA 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • kkmett Keith Kmett (@kkmett) reported from West Des Moines, Iowa

    Hey @Outlook did you know you keep crashing after your latest release? I open the app and it shuts down. Reinstalled the app and it worked for about 30 minutes now back to same coding on open. Device iPhone Xs, iOS 14.3

  • m_in_m Martin Chapman (@m_in_m) reported

    @Scott_Helme @Outlook @Ghost It sounds like you might get a similar issue witj anyone using Mimecast if the links are valid once only.

  • _pallavibajaj pallavi (@_pallavibajaj) reported

    @Outlook why did you mess the search function in recent update? Made it terrible complicated our life further!

  • phillbraco Phill (@phillbraco) reported

    @Outlook @MicrosoftHelps I have been locked out my account and any help keeps telling me to login to my account I want to speak to a real person and not automated messages as they all tell me to login to my account to get help

  • GeekTieGuy Oluf Nissen (@GeekTieGuy) reported

    @berniemaloney @Outlook Say what? I didn't know it has that. But yes, like that. To bad Microsoft Outlook is the de facto system in so many companies. It's a slow-moving 500 pound gorilla.

  • MisutaaUrufu 🏳️‍⚧️｜ミスター・ウルフ｜Misutā Urufu (@MisutaaUrufu) reported

    The only account that has access to my passwords is my Apple ID and that is secured with 2FA as well and notifies me on all my devices when something new tries to log on. So, uh, what? /How is my email password being repeatedly broken?/ @Outlook y'all got problems.

  • minipasila minipasila rip 🇭🇰 (@minipasila) reported

    Can @Outlook like fix their shitty filters so I don't have to constantly report phishing scams getting through them?

  • IlariaScagnoli Ilaria Scagnoli (@IlariaScagnoli) reported

    @Outlook @olumeday Help i don't have possibile to sign in on my email. I have verificated my account, but don't have a possibile to sign in! I have the necessity...please help me...😫

  • gazalucci Garry Deverell (@gazalucci) reported

    @tyroleanlass @Outlook Does it happen with other MS 365 apps? Word? Powerpoint? Excel? If it does, I may be able to help as I’ve been through that myself recently. If the problem is only with Outlook, that will be something different.

  • Nemesis4All 🇨🇦 Sauron (@Nemesis4All) reported

    @Outlook It works now. The website kept loading for some reason without giving you access to the sign in page. But as of now it works fine. Thank you!

  • HazMat79 HazMat 79 (@HazMat79) reported

    Is @Outlook having issues with contact lists? It isn't populating the to address with any of my contact lists at the moment and this is incredibly annoying

  • Mr_CPettit Mr_CPettit (@Mr_CPettit) reported

    @Outlook - the new iOS update has led to outlook crashing the moment it opens. From Twitter it looks like this is happening to others....I have an iPhone XR. A quick fix would be great as it’s impacting work.

  • paulcourt101 Paul (aka Gargoyle) (@paulcourt101) reported

    @Scott_Helme @TryGhost @Outlook Ran into a similar problem a few years ago with some single-use links that were emailed out to users. I think we ended up blacklisting a handful of user agents like sendgrid, hotmail link parser, mailchimp, etc.

  • mha1der Mario Haider (@mha1der) reported

    @alonbrown @THEKyleMoffatt @Outlook The new outlook search seems to have some bugs. IP addresses are no longer found in some HTML emails - this affects the new Outlook client and Outlook Web. The same search works with the old macOS Outlook client. Please fix.

  • wademichael22 wade (@wademichael22) reported

    @Outlook is there an outage with the server ?! I can't get into my personal Outlook account, or my school Outlook account. I was able to last night, but I can't get into either account right now.

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