Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Miami, FL 17
New York City, NY 15
Sydney, NSW 14
Paris, Île-de-France 11
Los Angeles, CA 11
Exeter, England 11
Houston, TX 10
Seattle, WA 10
London, England 9
Phoenix, AZ 8
Denver, CO 8
Melbourne, VIC 8
Chicago, IL 8
Brisbane, QLD 8
Toronto, ON 7
Montréal, QC 7
Minneapolis, MN 6
Perth, WA 6
Columbus, OH 6
Aurora, CO 6
San Jose, CA 5
Bordeaux, Nouvelle-Aquitaine 5
Albuquerque, NM 5
Woodbridge, VA 5
San Diego, CA 5
Brooklyn, NY 5
St. Louis, MO 5
Toulouse, Occitanie 4
Atlanta, GA 4
Kansas City, MO 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • DGinMT Derelicte (@DGinMT) reported

    Enough. I'm bailing on @Outlook .com. Just too many missing emails, never received because they can't get past @Microsoft server filters, for whatever reason. I've whitelisted the senders in my account, doublechecked my blocked list, still nothing. It's a @Microsoft issue. Bye.

  • DanielleLouvina Danielle (@DanielleLouvina) reported

    @Outlook hello, I’ve been trying to access my outlook email account for a week since the outages last week. I attempt to use the 2 step verification method (entering the last 4 digits of my mobile number) and I get the following error. I desperately need access.

  • EvanHerd10 Evan Herd (@EvanHerd10) reported

    @Outlook my account got locked, and the recovery option through email is not working as I no longer have access to that account, the mobile option also won’t work. I need to get access to my account asap. I’ve got a flight tomorrow to check in, DM’d you already still no response.

  • ajeetram3 अजीत राम चौधरी (@ajeetram3) reported

    @Microsoft @Outlook @MicrosoftHelps whenever I try to log in my outlook account for using office products One drive etc, it's always shows an error too many requests. Please try to help me to Short out this issue.

  • bajajradhey Radheyshyam Bajaj (@bajajradhey) reported

    @Outlook we are unable to login on any of our Microsoft emails nor able to login to our admin panel or @MicrosoftTeams

  • JennyD3322 CheerfullStorm Gaming (@JennyD3322) reported

    Right I need tech help, friend of mine can’t log into Hotmail even though the password is correct. Says use another device, they do still nothing. Can’t contact @Outlook as need to be signed in but that’s the issue they can’t sign in…HELP pretty please 🥺 #help #techhelp

  • khansahabjk Jaseem Khan (@khansahabjk) reported

    @Outlook I can't login to my outlook account from any browser is there any issue from your side? I have faced this issue for more than one week. @Microsoft #outlook #microsoft

  • JoefnNavy JoeFn Navy (@JoefnNavy) reported

    @Outlook There is no error message. I’m just not getting any mail.

  • YTBiotic Biotic (@YTBiotic) reported

    @Outlook I am having trouble with my email account ive had for 20 years and was unable to remember enough information to verify it is my account, is there a number for support i can call or am i out of luck?

  • pattyoro61 🇨🇴 Patricia Orozco 🐶 (@pattyoro61) reported

    @Outlook It was just down for about 30 minutes, and wasn't issues with account or password

  • aiffsb Rosemary (@aiffsb) reported

    @Outlook Shut up and fix the constant signing in and signing out. Where is LIVE support???!

  • FushengK fusheng_kok🇲🇾🇲🇾🇲🇾🇲🇾🇲🇾🇲🇾 (@FushengK) reported

    @pattyoro61 @Outlook Down since yesterday Now error

  • Oohlalove_2 Renata Delgado (@Oohlalove_2) reported

    @Outlook Could you help me solve my problem? I can't access my email, and the Mexico profile seems to be no longer working.

  • Le_tish Tish (@Le_tish) reported

    @Outlook is there an issue with emails? Trying to get codes sent for non-outlook for password retrieval and absolutely none are coming through

  • Benwils47884347 Ben wilson (@Benwils47884347) reported

    @Le_tish @Outlook Same problems here. All help suggestions do not work. Not good enough Microsoft.

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