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Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 15
Charlottetown, PE 2
Noves, Provence-Alpes-Côte d'Azur 1
Festus, MO 3
Liverpool, England 25
Quito, Pichincha 15
Aberdare, Wales 1
Naples, FL 3
Weare, NH 1
Phoenix, AZ 5
Bolingbrook, IL 1
Bedford, MA 1
El Copey, Cesar 1
Cincinnati, OH 1
Atlanta, GA 5
Township of Abington, PA 1
Apopka, FL 1
Chicago, IL 6
London, England 14
Township of Middle Creek, NC 1
Warsaw, Mazovia 1
Santo Domingo, Nacional 1
Reynosa, TAM 2
Berlin, MD 1
Cumming, GA 1
Brecon, Wales 1
Craigmawr Beach, ON 1
Guayaquil, Guayas 3
New Port Richey, FL 1
Wandsworth, England 3
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • frozentimephoto
    frozentimephoto (@frozentimephoto) reported

    Hey @Outlook can you fix your App so it works like it used to…..

  • njamess10
    Nick ✨ (@njamess10) reported

    God, @Outlook just keeps getting worse by the day..... what's going on @Microsoft?!?! It never fails to go down. It's NEVER been this bad.

  • SamG0996
    Sam Golding (@SamG0996) reported

    @Sad_Saad @Outlook Yep I am also having same problems and not getting text message. Have you got sorted yet? Any suggestions @Outlook

  • RonPipes
    Ron (@RonPipes) reported

    @Outlook Fix it please . 💔#EX1255397

  • JanDamaschke
    Jan-Henrik Damaschke 🦋 (@JanDamaschke) reported

    @gdlinux @Outlook I'm always for open source, but running your own email server was traditionally a hurdle. Any suggestions?

  • F19ADH
    Andrew Hopkins (@F19ADH) reported

    I see @Microsoft @Outlook must have had another issue/breakdown in spam filters as their service becomes completely unusable for me AGAIN! Multiple copies of emails getting through. As you scan every email how can you not detect spam contents that match deluges of reports to you?

  • AppelLaw
    Brendan R. Appel (@AppelLaw) reported

    @Outlook - Just now received an email sent to me on January 22, 2026 at 5:37 p.m. It arrived 1/28/2026 at 10:08 a.m. You claimed to have "fixed" your issues on 1/22 - clearly that was a lie. You had ONE JOB....

  • 1_hsm
    Cheekyman81 (@1_hsm) reported

    @Outlook @MicrosoftHelps I’ve been locked out of my Hotmail account for over a month. I’ve submitted the recovery form multiple times with correct details, but it’s rejected immediately each time.I was advised to submit a reinstatement request, which I did, but not working.

  • xJoeyxKnucklesx
    JC Castañeda (@xJoeyxKnucklesx) reported

    @sh69147 @Outlook I got same problem VaultEdgeX helped me

  • cheeckycharters
    Lee Charters (@cheeckycharters) reported

    @Outlook Can't message you. So I'll have to post this. My phone of 8yrs just died so I got a new one. Tried to sign in multiple times but no joy with password, couldn't use authenticator as no password. Been locked out of my email account that I've had for 25yrs. Help please.

  • MonicaLRangel
    Monica Rangel (@MonicaLRangel) reported

    @Outlook Have been having issues with outlook all day today is there something going on?

  • shrenikmgandhi
    CA Shrenik Gandhi (@shrenikmgandhi) reported

    @Outlook @MicrosoftIndia I am struggling to get access to my official mail id since past more than 3 months due to technical issue where i am not getting authentication code. Raised issue through my vendor but they are also not getting any response.

  • lee_gerry
    Gerry L 🇨🇦 (@lee_gerry) reported

    @Outlook @policyislife I know, it's so f n'ing annoying where i have to change my password all the time. Soon I'll run out of words to use. Like get your head out of your, and fix this issue.

  • Joseph3T
    J.T. (@Joseph3T) reported

    @Outlook customer service is absolutely terrible…

  • Joel94994231
    Joel (@Joel94994231) reported

    @Outlook @marti81_16 If the fkn log in system. I can't log in half the time says to many times login in use different browser. Just let me use a fkn password. I don't want 50 different methods. Ffs. Wake ******** up @Outlook

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