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Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
City of Brussels, Brussels Capital 2
Madrid, Madrid 8
Baza, Andalusia 1
Swansea, Wales 1
London, ON 5
Villeneuve-lès-Avignon, Occitanie 1
Preston, England 7
Melbourne, VIC 1
Elba, NY 1
Bogotá, Bogota D.C. 3
Quito, Pichincha 35
Utrecht, ut 1
Chanos-Curson, Auvergne-Rhône-Alpes 1
Charleroi, Wallonia 1
Paris, Île-de-France 32
Pasto da Mata, BA 1
Dayton, OH 1
Winnipeg, MB 2
Brussels, Brussels Capital 4
Sheffield, England 2
Lévis, QC 1
Goodyear, AZ 2
New York City, NY 19
Pittsburgh, PA 8
Southampton, England 3
Sydney, NSW 8
Auckland, Auckland 1
Byron, IL 1
Lexington, KY 2
Knoxville, TN 3
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • soxxylady
    Shaz 🦋 (@soxxylady) reported

    @Outlook why haven’t you sorted the mail app out. Still my Mail isnt loading at all. SORT THE OUTAGE OUT. I HAVE IMPORTANT EMAILS ON THERE AND ALL HAVE GONE

  • GunnerJustine
    Justine Gunner (@GunnerJustine) reported

    @Outlook the iPhone app keeps logging me out and won’t let me sign in. I’m not getting sent any codes through to my mobile, to prove who I am. But I can log in using a web browser?

  • GreggyRamone
    Greggy Ramone (@GreggyRamone) reported

    @TechWTaylor @Outlook Mine started working again this morning. I’m able to send and receive emails again. Maybe the fix is a slow roll out.

  • acetipped
    Leaves Ahead (@acetipped) reported

    @Outlook when are you guys going to fix this email sync outage on iPhone?

  • Ofelializc12198
    Ofelia lizcano (@Ofelializc12198) reported

    @Outlook have had my Hotmail for like 20 years and now I can’t get in. I hate the world we live in where I can’t just talk to someone and solve the problem. Literally everything is useless for support. Companies don’t care to help you anymore.

  • JeffWolfeCRE
    Jeff Wolfe (@JeffWolfeCRE) reported

    @Microsoft @Office @Outlook I have been waiting for 24 hours for someone to contact me about my email issues. Please dm me today.

  • simoes_romeo
    Simbaaa (@simoes_romeo) reported

    @cjl85718 @Outlook did resolve the problem? I have the same issuee.

  • Cwalker6033
    Chris Walker (@Cwalker6033) reported

    @Outlook please fix the issue, cannot log into my account, cannot reset my password, cannot speak to anyone at Microsoft. Poor support for a paid service!

  • MsTab00
    Ms.Tab00 (@MsTab00) reported

    @Outlook y’all are out of line?!?!! Servers down for over 24 hours

  • lovemesomeALLI
    alli. (@lovemesomeALLI) reported

    @CarlaJo56727016 @Microsoft @Outlook I have it on my phone already, same issue

  • KitOldfield
    Kit Oldfield (@KitOldfield) reported

    @Outlook please fix the text messaging on 2 step verification. Can’t access my email otherwise

  • Tanyasmi
    Tanya Smith (@Tanyasmi) reported

    @Microsoft @Outlook @MicrosoftHelps What is happening ? Mail app on iPhone still not working for outlook / Hotmail accounts. Asks to re-enter password put in correct password you say it’s wrong or too many times and block ! Please help

  • tazorack
    Taz 泰秀樂 (@tazorack) reported

    @MicrosoftHelps @Microsoft you guys need to fix @Outlook across the online the desktop program and whatever other incarnations like the phone app. Outlook is awful.

  • Liamdestroyer39
    Liam (@Liamdestroyer39) reported

    @Outlook Haven’t been able to see my emails all day as it’s not working on iPhone 😑

  • vroon101
    Varun101 (@vroon101) reported

    @Outlook fix your service, tried to open mail on your site and it didn't ask me for login!!

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