Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 17
Miami, FL 16
New York City, NY 14
Exeter, England 13
Los Angeles, CA 11
London, England 10
Seattle, WA 9
Quito, Provincia de Pichincha 9
Santa Ana, CA 8
Montréal, QC 8
Denver, CO 8
Brooklyn, NY 7
Chicago, IL 7
Minneapolis, MN 7
Phoenix, AZ 6
Calgary, AB 6
Houston, TX 6
Bordeaux, Nouvelle-Aquitaine 5
Aurora, CO 5
Sydney, NSW 5
Melbourne, VIC 5
Toronto, ON 5
Mesa, AZ 5
Portland, OR 4
Jacksonville, FL 4
Albuquerque, NM 4
Ashburn, VA 4
Kansas City, MO 4
Perth, WA 4
San Diego, CA 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • thegeeksoffice Louie Tran (@thegeeksoffice) reported

    @Outlook @mathursaab94 The update that was just released still doesn’t resolve the notifications issue.

  • FoxhoundKat Katrina Kregar-Ruck (@FoxhoundKat) reported

    @Outlook @kahborie I am having the same issue too !

  • kahborie keisha (@kahborie) reported

    @Outlook having issues with emails help!

  • Eoin_Houlihan Eoin Houlihan (@Eoin_Houlihan) reported

    @Outlook Hi is there a support line for Ireland. The search function on outlook is not working. I've tried the online tips but no joy. Problems is happening on my windows desktop and my Chromebook laptop

  • dsuoch Dietmar Suoch (@dsuoch) reported

    @Outlook why is your search so incredibly slow and inconvenient to use? Have you ever tried the search fields in competing products?

  • AChanceFind Łαrry GalegΩ (@AChanceFind) reported

    @thegreatketchup @Outlook It's been broken for me too for like a week. Only android app works all else broken. Seems only 3 of us in the entire world (on twitter) have noticed. Silence from @outlook and online searches turn up nothing. It's perplexing...

  • neilmartin50 Neil Martin (@neilmartin50) reported

    Morning @Outlook I am having issues with images in emails on the web/online version of Outlook/Hotmail for the past week. The images are not coming through or being blocked in the emails. This is seriously affecting my working from home and other personal tasks. Please help!

  • twisty6663 twisty666 (@twisty6663) reported

    @Outlook please help me i need to talk to support about having trouble signing in to my account

  • andrewsearles Andrew Searles (@andrewsearles) reported

    @Outlook Every email in my Outlook is not loading any images that's embedded within the email. Is there a glitch or something is down? It's been happening for the past 2-3 days now

  • jentas1 Jentas (@jentas1) reported

    @scoss @Outlook So, took a buddy's advice, and found if I removed the app through Settings - General - Storage instead of long pressing the screen and hitting remove app, my issue is now resolved.

  • phatgirl2000uk 💜SOPE⁷💜🐙MYUNIVERSE (@phatgirl2000uk) reported

    @Outlook I’m having an issue having email notifications push through to my phone. I’ve re-installed the app, reset the app internally, ensured notifications are turned on, and logged out/in. Running the most updated version of iOS. Can you assist?

  • jpegert Josh Egert (@jpegert) reported

    @Outlook @RBTK_MX I am experiencing the same issue. Emails are not pushed to my iPhone Outlook app. And some other weird issues with the app.

  • kelzipan Kelly Dennis (@kelzipan) reported

    @bgaprogrammer @PaulSvL @Outlook same. i just did the same thing (uninstall reinstall app) and it fixed mine too. wish that wasn't the solution and wish microsoft still acknowledged it was an issue. it isn't on their service page but it was in the cached? google results. been without notifications for a day.

  • Thogstacker Matt Hiebert (@Thogstacker) reported

    @Outlook All the image links have suddenly broken in my emails and I don't see a way to fix them. Any ideas?

  • 123Matt Matt (@123Matt) reported

    @Outlook MS has some cool stuff, but is there any chance we could get a major upgrade to Outlook? The program often lags and crashes. I’ve contacted my office’s IT department, but there’s nothing that can be done. It’s just come to be expected that Outlook will have issues.

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