Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Alcázar de San Juan, Castilla-La Mancha 38
Paris, Île-de-France 19
London, England 15
Madrid, Comunidad de Madrid 12
Exeter, England 8
Quito, Provincia de Pichincha 7
Fulham, England 7
Denver, CO 6
Southampton, England 6
Miami, FL 6
Marseille, Provence-Alpes-Côte d'Azur 6
New York City, NY 6
Toronto, ON 6
Las Vegas, NV 6
Montréal, QC 5
Torquay, England 5
Perth, WA 5
Minneapolis, MN 5
Manchester, England 5
San Diego, CA 5
Québec, QC 4
Brooklyn, NY 4
Clamart, Île-de-France 4
Inta, Komi 4
Orléans, Centre-Val de Loire 4
Brussels, Bruxelles-Capitale 4
Villeurbanne, Auvergne-Rhône-Alpes 4
Santa Ana, CA 4
Sydney, NSW 4
Mesa, AZ 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • 16jellyfish Ruthie (@16jellyfish) reported

    @Outlook Hi there. My sister has been locked out of her account and has no access to the mobile number registered to the device as her phone has broken. We desperately need access to the emails regarding an urgent matter please help

  • DrunkenNo_Odle 🧐 (@DrunkenNo_Odle) reported

    Fix ya got damn app please @Outlook

  • TheTurboBunny Jeff (@TheTurboBunny) reported

    @Outlook i’m having issues trying to verify my account and now i’m locked out! what can i do to fix this?

  • CeciiColley Cecilia ''Justice for George ✊'' Colley (@CeciiColley) reported

    Damnit @Outlook why do you fail me in such dire times? #Argentina If anyone had a fix pls let me know. I need to answer an email :/

  • YoWho_ Kyle Groves (@YoWho_) reported

    @Outlook Still not working on google chrome been over 2 weeks now, yet works perfectly fine on your own edge platform........

  • Sur94prise Roxy (@Sur94prise) reported

    @Outlook it's been like a week since the recipient of my emails is getting them later then they were send by me. What's the problem?

  • ChrisJLynch06 Chris Lynch (@ChrisJLynch06) reported

    @Outlook Thanks for breaking Office 365 account access on Android v4.2109.3. App reported I needed to provide my password to both O365 and OneDrive for Business account. Greeted with spinning circle on blank screen. Rebooted, reset and removed account. Try to add is broken too.

  • vinay_info vinay kumar (@vinay_info) reported

    @Outlook Not working, stuck in infinte load. #Outlook #Microsoft #India

  • patiodweller Rob D'Alessio (@patiodweller) reported

    @Outlook Hotmail not working all day. Bizarre. When will you fix it?

  • Chudze Deanna (@Chudze) reported

    @kamilprokop @Microsoft @Outlook Same issue, I did an update not able to see me email

  • ashley_hynd Ashley Hynd (@ashley_hynd) reported

    @Outlook I just tried to contact you to sort an issue with my hotmail & can only contact you if I enter my phone number, that's some sh*t customer service right there, I shouldn't have to enter my personal phone number to send you a pm

  • jess_ca__v Jessica (@jess_ca__v) reported

    dear @googlecalendar and @Outlook can u pls fix the weird buggy stuff that happens when someone on outlook sends me a cal invite and im using google cal we gotta work together homies

  • Ocean_Red_PR Ocean Red (@Ocean_Red_PR) reported

    @Outlook i cant login into my outlook email, it wont go past the loading page and my internet connection is working fine for everything else

  • EternalZeldaFan Krysten Helka (@EternalZeldaFan) reported

    My @Outlook isn't working on Google Chrome, so I either have to use my phone or Internet Explorer (yes, you read that right). It's kind of a pain in the ***... Why isn't it working on Chrome? I seem to be the only one having problems...

  • revsarahgarner Reverend Sarah (@revsarahgarner) reported

    @Outlook My Outlook is so slow it take up to five minutes for my mail to open ? I have a 365 account.

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