Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 18
Miami, FL 16
New York City, NY 16
Los Angeles, CA 11
Exeter, England 11
Seattle, WA 10
London, England 10
Montréal, QC 9
Quito, Provincia de Pichincha 9
Chicago, IL 8
Toronto, ON 8
Denver, CO 8
Brooklyn, NY 7
Sydney, NSW 7
Minneapolis, MN 7
Santa Ana, CA 7
Phoenix, AZ 6
Perth, WA 6
Calgary, AB 6
Houston, TX 6
Las Vegas, NV 6
Dallas, TX 6
San Antonio, TX 5
San Diego, CA 5
Sacramento, CA 5
Mesa, AZ 5
Orléans, Centre-Val de Loire 5
Grenoble, Auvergne-Rhône-Alpes 4
Ashburn, VA 4
Aurora, CO 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • GreenTrolled Green Troll 💚🇪🇺🇵🇸 (@GreenTrolled) reported

    @pushkar140875 @Outlook The server is down, not working anywhere

  • BoratRobert Ross O'Donovan (@BoratRobert) reported

    @Outlook Is Mr Gates available to fix it as it seems like no one else can... Absolute embarrassment is Hotmail outlook now I know why my mates jeer me for using it

  • Kevin_T21 Kevin (@Kevin_T21) reported

    @Outlook Is outlook down, I can't login to my email account

  • Daddys444girl Cherry (@Daddys444girl) reported

    @Outlook your servers are down for millions of people worldwide, can you please release a statement so people can know when to expect access back into their accounts again?

  • Nicolef1Penney Nicole Penney (@Nicolef1Penney) reported

    @Outlook I’m aware of the outage but can you confirm if losing your folders in Hotmail is part of this problem? And also half of my phone contacts? I just want reassurance that email folders (full of important emails) aren’t going to be lost forever? Phone contacts too 😕

  • JoostvanDi92304 Joost van Dijk (@JoostvanDi92304) reported

    @Outlook why can’t I send or receive messages anymore? Seems there are problems with both iPhone/ipad/pc applications. What’s going on?

  • intgom John Cairney (@intgom) reported

    @Outlook You've been down for around 12 hours now - and counting. What's going on and when will you fix it?

  • xosarah_beth91 (◕‿◕✿) (@xosarah_beth91) reported

    Hey @Outlook, I need an update about the mail server being down

  • pushkar140875 Pushkar (@pushkar140875) reported

    @Outlook can't sign in hotmail. Says too many requests. My work is getting affected.

  • farlansangel Farlans (@farlansangel) reported

    @Outlook i still cant login to my @live account. says password is wrong but i can login to microsoft services. i was logged out when i woke up. i use the standard samsung email app on my phone

  • renee45lifes Renee (@renee45lifes) reported

    Fix. Your email app and web @Outlook @Outlook @Microsoft And the mail app on apple for outlook won’t work

  • stressedlucy luce ♡ (@stressedlucy) reported

    @Outlook has outlook email gone down? I cannot access my work emails on my outlook account!

  • Suejanehall1 Sue Hall (@Suejanehall1) reported

    @Outlook is all e mail down?

  • tatiana_haila Tatiana (@tatiana_haila) reported

    @MattyHankinson @Outlook @Lukas_techs might help you with that issue

  • Cthulhuhoop Mel ❄️ (@Cthulhuhoop) reported

    @luis_abv0929 @Outlook globally down for two hours+. you MIGHT expect them to say something here, but nah.

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