Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Alcázar de San Juan, Castilla-La Mancha 32
Paris, Île-de-France 24
Madrid, Comunidad de Madrid 24
Woodbridge, VA 14
Chicago, IL 12
London, England 9
Dallas, TX 8
Sydney, NSW 8
Houston, TX 8
Ashburn, VA 7
New York City, NY 7
Atlanta, GA 7
Denver, CO 7
Minneapolis, MN 7
Montréal, QC 6
Toronto, ON 6
Manchester, England 6
Brisbane, QLD 6
Seattle, WA 6
Midland, ON 6
Sacramento, CA 5
Charlotte, NC 5
Bristol, England 5
Boston, MA 5
Bowling Green, KY 5
San Jose, CA 5
Columbus, OH 5
Miami, FL 5
Louisville, KY 4
Ottawa, ON 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • Blurboy1980 Roger Mallett (@Blurboy1980) reported from Boca Ciega, Florida

    @Outlook Is there an issue right now? I cannot receive any emails on my iPhone or iPad. My work computer is fine but I can’t receive them on the portable equipment

  • joannelessner Joanne Lessner (@joannelessner) reported

    @Outlook Still not working. My husband's is again, but mine isn't.

  • SamithBajaj Samith Bajaj (@SamithBajaj) reported

    @Outlook hi is there an issue with your service? Unable to get my emails and it shows error 500 while reonnecting to the mail box.

  • jwellsarnold Jack Arnold (@jwellsarnold) reported

    @outlook a lot of productivity lost today because of the Mac-Outlook-Gmail *****. is there any way you could let us know this is your problem so that we aren't trying to fix things on our end?

  • TraciCoulter Traci Coulter Mulligan (@TraciCoulter) reported

    @Outlook @Microsoft365 Zero inbox because Outlook for Mac is not working. But, uh, ok.

  • jonreens Promopunk (@jonreens) reported

    @Outlook Doing a bang-up job on this fix - almost 12 hours down.

  • maanbustamante Mae-Ann Bustamante (@maanbustamante) reported

    @Outlook no emails on my outlook app, it's empty. both personal and work email. any outage?

  • CYacoub713 Chris Yacoub (@CYacoub713) reported

    @Outlook @katelieb1 Outlook is down for my mobile as well. Getting Unable to Login error on every attempt.

  • danicas08 Daniela Castellanos (@danicas08) reported

    @Outlook @stefanudziela I have the same problem in my mMac and Iphone.

  • iammarkryantan ᴍᴀʀᴋ ᴛᴀɴ (@iammarkryantan) reported

    Really love @Outlook mobile, but this recent outage made me switch back to the default email app. For such an ubiquitous app from a huge company like @Microsoft, it’s quite a shame that this issue slipped through to production. 🤷

  • maanbustamante Mae-Ann Bustamante (@maanbustamante) reported

    any outage for @Outlook mobile app????

  • AdamRedhead Adam Redhead (@AdamRedhead) reported

    @Outlook Perfect thanks. According to your service health page, it’s an issue with Outlook mobile and Outlook for Mac and they anticipate the issue to be resolved by 12:30am (I supposed EST?)

  • OT333000 OT (@OT333000) reported

    @Outlook @teethinthedark Same problem here with gmail. Notification comes but unable to receive or send through gmail account. Even tried removing the account and adding it again with master reset of my iPhone but to no avail. @Outlook can you please investigate and get back?

  • johnellison John Ellison💙 🏴 🇵🇸 🇺🇦🦉 SWFC Blues Guitarist (@johnellison) reported

    @BritBox_UK ok fixed now it's crappy @Microsoft @Outlook that had the issue, thanks for getting back so promptly

  • Leigh_ATL_SAV Leigh (@Leigh_ATL_SAV) reported

    @jonreens @Outlook @stefanudziela Mine is still down

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