Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Miami, FL 17
Paris, Île-de-France 17
Exeter, England 15
New York City, NY 13
Los Angeles, CA 11
London, England 10
Seattle, WA 9
Quito, Provincia de Pichincha 9
Santa Ana, CA 8
Montréal, QC 8
Houston, TX 7
Brooklyn, NY 7
Chicago, IL 7
Minneapolis, MN 7
Denver, CO 7
Toronto, ON 6
Phoenix, AZ 6
Calgary, AB 6
Sacramento, CA 5
Portland, OR 5
Bordeaux, Nouvelle-Aquitaine 5
Aurora, CO 5
Sydney, NSW 5
Melbourne, VIC 5
Ashburn, VA 4
Jacksonville, FL 4
Albuquerque, NM 4
Kansas City, MO 4
Perth, WA 4
San Diego, CA 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • Kathlee22819657 Kathleen Beck (@Kathlee22819657) reported

    @Outlook Constantly getting the Something went wrong error

  • jinocalla Jesse Inocalla (@jinocalla) reported

    @sonicmega @Microsoft @Outlook There's been an ongoing issue with the Mail desktop app as well that seriously delays sending and delivery of mail to the point where it became entire unusable to me. Had to abandon the program and switch to web interface for everything. VERY inconvenient!

  • hazyric Rich (@hazyric) reported

    @Outlook I’m also very concerned I may have been hacked and have no way of closing this account down.

  • caitdun_ C A I T L A N (@caitdun_) reported

    @Outlook @PandaScott Same issue!!!

  • Fabish Ally Fabish (@Fabish) reported

    @applesupport @outlook please please sort out the problem of having to enter my outlook password every two mins on iPhone. This has been going on for weeks! And I can see multiple complaints going on for weeks

  • southcoastgal Twinkle 🧚‍♀️ (@southcoastgal) reported

    @Outlook real problems with outlook constantly logging me out on my iPhone. It won’t even let me enter my password now. Just the wheel of doom going round and round.... so annoying!

  • MissCJMcCarthy Catt Jane McCarthy ‎⍟ (@MissCJMcCarthy) reported

    @Outlook @PandaScott I am also having the same issue and now it won’t load the page where I need to renter my password!

  • icsyrup philip (@icsyrup) reported

    @mademetoxic @Outlook I found a Fix . In iOS settings head to emails , delete outlook / Hotmail account . Re add it ... simple but effective fix . No more password prompts ... let me know how you get on 👌🙃

  • sonicmega Sean Chiplock @ Path to Partner, Round 2 (@sonicmega) reported

    @Microsoft @Outlook This problem has been going on for over a year. Your users have explained the issue to you over and over, including the solutions you repeated that DON’T solve it. Isn’t there a risk you could end up in a class action over this due to lost business?

  • gzelldesigns Gzell (@gzelldesigns) reported

    @Outlook I’m experiencing these issues on the mail app with iPhone. Only having this issue with outlook and if it is not resolved soon I will move to another email provider as I have not been having the best experience with @Outlook

  • sandjcleaning Sandjcleaning (@sandjcleaning) reported

    @mattmaunder @Outlook Did anyone get a response I’ve got 4 outlook/Hotmail’s account on my devices and I’m still having to sign in every time it’s driving me mad and Apple have helped and they can’t do anything it’s Microsoft’s faults

  • lisagillan25 Lisa Mackintosh (@lisagillan25) reported

    @Outlook @PandaScott I’m having the same issue keeps asking for my password when trying to access emails.

  • wictor Wictor Wilén (@wictor) reported

    @waldekm @Outlook Sure. Different issues caused by the same problem when trying to make it “user friendly”

  • matt6t6 Matt Hart (@matt6t6) reported

    Hay @Outlook why do you keep dropping the passwords from our email accounts on iPhones ? Myself and quite a few of my friends have this issue @AppleSupport said to ask you as it appears to be an outlook issue #iphone #outlook #password

  • icsyrup philip (@icsyrup) reported

    @SarahLavigne18 @NorfolkLife_ @Outlook I found a Fix . In iOS settings head to emails , delete outlook / Hotmail account . Re add it ... simple but effective fix . No more password prompts ... let me know how you get on 👌🙃

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