Outlook.com Outage Map
The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Outlook.com users affected:
Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Southend-on-Sea, England | 1 |
| Brest, Brittany | 1 |
| Madrid, Madrid | 1 |
| Cuauhtémoc, CHH | 1 |
| Terrebonne, QC | 3 |
| Chesterfield, England | 1 |
| Nîmes, Occitanie | 2 |
| Vergèze, Occitanie | 1 |
| Manchester, England | 2 |
| Montpellier, Occitanie | 2 |
| Binges, Bourgogne-Franche-Comté | 1 |
| Rancho Santa Fe, CA | 1 |
| Bloomington, IL | 1 |
| Saint-Priest, Auvergne-Rhône-Alpes | 1 |
| Royal Leamington Spa, England | 2 |
| Paris, Île-de-France | 16 |
| Aulnay-sous-Bois, Île-de-France | 1 |
| Dallas, TX | 4 |
| London, England | 1 |
| Rennes, Brittany | 1 |
| Evanston, IL | 1 |
| Philadelphia, PA | 1 |
| Cannes, Provence-Alpes-Côte d'Azur | 2 |
| San Luis Potosí, SLP | 1 |
| Quito, Pichincha | 3 |
| Jundiaí, SP | 1 |
| Township of Evan, KS | 12 |
| Cantón Quito, Pichincha | 1 |
| Bogotá, Bogota D.C. | 7 |
| Auxonne, Bourgogne-Franche-Comté | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Outlook.com Issues Reports
Latest outage, problems and issue reports in social media:
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Daniela (@danielacna) reported@Microsoft @satyanadella @Outlook Hi Satya. I’ve had my Microsoft account for over 12 years with my correct date of birth. After my account was compromised, someone changed my birth year and Microsoft began treating my account as if I were 12 years old. I’ve tried repeatedly to correct this and recover my correct age, without success. Now Microsoft is introducing age verification in Brazil while my account remains incorrectly classified as belonging to a child. How is a longtime adult customer supposed to fix this when the account recovery process itself has failed?
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🚀K.R.I.S. (@KrisWorkLife) reportedOops! Just realized that @Outlook doesn’t give you an option to choose a time zone for scheduled messages. What a bummer. @Microsoft please fix or add this option. 🚀
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osman (@osman_cetin) reported@Outlook for days i am trying to reset my password to access some really urgent medical files and eventhough i have registered phone it seems that verification method is not working at all. This is very urgent medical need and would appreciate your assistance
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📱 (@TM_Doug) reported@Outlook Can ya fix this PLEASE?
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NewsMän (@KueddeR) reported@MauricioHunt2 @Outlook I'm having the same problem. Four emails I sent to Hotmail in the last few hours were bounced back.
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Goying Postal Groyper (@GoyingPostal) reported@Outlook can you stupid ******* fix your Indian code?
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Varun101 (@vroon101) reported@Outlook fix your service, tried to open mail on your site and it didn't ask me for login!!
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Luis Carlos Diaz (@catire98) reported@Outlook is currently down...
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marwah (@dr_mrfh) reported@Outlook Bad company, no qualified support team , Failed to solve very simple problem, How I can make formal report for problem
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BBeav-8 (@BBeav_8) reportedWeird #outage today. I can’t access @Outlook at all, but some of my coworkers can, but some of their apps don’t work. I am truthfully in the “this really sucks” category. Have things to do.
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งั่มโม่มาแล้วค้าบ (@nongngumnaruk) reportedi love my job, i want to do my work very mush please fix it immediately @Outlook
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Andrew (@andrewrdn463) reported@thefrostlord @Outlook Correct passwords are not being accepted by Outlook: "You've tried to sign in too many times with an incorrect account or password."
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Erick Salas (@MEGAARICK) reportedHey @Microsoft @Outlook I need help, someone logged in my old email account, I lost that phone number so there’s no way to recover it, I tried everything, but it’s not working and someone now added my old account to authenticator app, I need help please, I can provide all info.
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Velth3 (@H3Velt) reportedIt would be great if Microsoft could fix its Outlook email delay issues…😡 Some of us, have work to do. What a major disruption!!! @Outlook @Microsoft
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princess (@princess420604) reported@Outlook are you aware of any glitches with shared calendars? I’ve lost 2 of my family calendars overnight and they can’t see mine anymore either. Have deleted them and readded. Still not working.