Outlook.com Outage Map
The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Outlook.com users affected:
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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Madrid, Comunidad de Madrid | 26 |
| Paris, Île-de-France | 24 |
| Alcázar de San Juan, Castilla-La Mancha | 18 |
| Chicago, IL | 13 |
| Woodbridge, VA | 13 |
| Sydney, NSW | 11 |
| London, England | 10 |
| New York City, NY | 10 |
| Seattle, WA | 9 |
| Melbourne, VIC | 9 |
| Houston, TX | 9 |
| Atlanta, GA | 8 |
| Minneapolis, MN | 8 |
| Ashburn, VA | 7 |
| Denver, CO | 7 |
| Brisbane, QLD | 7 |
| Dallas, TX | 7 |
| Toronto, ON | 7 |
| Montréal, QC | 7 |
| Calgary, AB | 7 |
| San Jose, CA | 6 |
| Miami, FL | 6 |
| Midland, ON | 6 |
| Manchester, England | 5 |
| Wandsworth, England | 5 |
| Columbus, OH | 5 |
| Ottawa, ON | 5 |
| Sacramento, CA | 5 |
| Guayaquil, Provincia del Guayas | 5 |
| Bristol, England | 5 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Outlook.com Issues Reports
Latest outage, problems and issue reports in social media:
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GCBlue
(@GCBlue) reported
@Outlook Any update on the worldwide Outlook issue where emails appear blank? We’re seeing it in a few clients, both with on premises Exchange and O365.
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mythulto
(@mythulto) reported
@EmNeezy12 @Outlook Same problem here. And I just got calls from two clients with the same issue.
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The MAXMIN Method
(@soleproprietory) reported
@EmNeezy12 @Outlook Same problem here too!
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Capt. Ivan Colaço
(@ivancolaco26) reported
@SeasickBoss @Outlook Wasted 5 hours trying to fix the problem. Anyway, just did a restore on my Dell and it is working again. Yay!
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potato enthusiast
(@BR3NDA) reported
@vivsterNZ @Outlook Have they announced the outage anywhere?
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Dewayne
(@dwayne0401) reported
@Outlook What's the ETA on a fix for this destructive and apparent world wide problem? Did Putin get you guys too?
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Gurpreet Johal
(@Gurpree11034849) reported
@Outlook After new update : there is issue in email body . Can’t see the content in email body . Is there any solution ?
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Romit Mehta
(@TheRomit) reported
@manan @Outlook Do you still have issues with Office? Guess not!
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Catharine B
(@CatharineB9) reported
@Outlook @GCBlue I’m having problems too- please help!
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David
(@Captain_Slouch) reported
@Outlook When will this Application issue be resolved?
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Nathan Dowd
(@NathanJDowd) reported
Hey @outlook @MSFT365Status when the patch is sent out, will a simple pc restart apply it and fix the problems?
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Victor Roberts
(@NYCurmudgeon2) reported
@Outlook any update on a fix for the Outlook visibility issue?
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Tiscoito
(@hobbit_humano) reported
@jeffsuffers @Outlook Run CMD as administrator then run this "C:\Program Files\Common Files\microsoft shared\ClickToRun\OfficeC2RClient.exe" /update user updatetoversion=16.0.13901.20462 This solved the problem!
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Lanavishnu Orchestra
(@lanavishnu) reported
Hey @microsoft @microsofthelps @Outlook - Outlook is broken tonight because of the lack of QA. Here's the fix for the current denial of service attack you're conducting against your clients:
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Mervyn White
(@mervynwhite) reported
@cbryden @Outlook Update has hobbled outlook. Worldwide issue.
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