Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Madrid, Comunidad de Madrid 25
Paris, Île-de-France 21
Chicago, IL 13
Woodbridge, VA 13
Sydney, NSW 13
Alcázar de San Juan, Castilla-La Mancha 11
Houston, TX 10
Raleigh, NC 10
Minneapolis, MN 9
London, England 9
Seattle, WA 9
Melbourne, VIC 9
New York City, NY 9
Toronto, ON 8
Denver, CO 8
Miami, FL 8
Brisbane, QLD 7
Columbus, OH 7
Montréal, QC 7
Ashburn, VA 7
Calgary, AB 7
San Jose, CA 6
Dallas, TX 6
Midland, ON 6
Phoenix, AZ 6
Ottawa, ON 5
Sacramento, CA 5
Guayaquil, Provincia del Guayas 5
Bristol, England 5
Pittsburgh, PA 5

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • flautista21 Charlotte Volpe 🎶🏳️‍🌈😷 (@flautista21) reported

    I just sent an email to my band's board of directors (about 15 people total) and at least 5 emails bounced for no explicable reason. Having some issues, @Outlook?

  • loukkis Marko Loukkaanhuhta (@loukkis) reported

    @Outlook Sure, and two weeks from today, what week number it is? My Outlook Mobile think it's week nr. 1, but in everywhere else than US it's week 53. Fix it.

  • DJ_Steinbeck MaaS - Muffin_As_A_Service (@DJ_Steinbeck) reported

    @gmail Thankfully we had a multi-cloud setup with my wife using @Outlook so we didn't completely lose the documents, I feel for the engineers scrambling to fix things but lack sympathy at such a crucial time.

  • m_gairy Nigel G Mann (@m_gairy) reported

    How many wfh proles have to deal with RDP’ing into the network at 1639 and getting the @Outlook msg. “This folder was last updated at 14:15 need password” after you put in all your goddam creds to login via RDP!!!! #Workathome #workingfromhome

  • vxlnut Steve_Abdn (@vxlnut) reported

    Hey @Microsoft @Office do you guys not speak to each other? @Outlook win 10 app is unreliable on both my machines. Can you fix it please?

  • Jharrisreads Joni Harris, MLS (@Jharrisreads) reported

    @Outlook Good morning! Are you guys experiencing issues? My email signature will not attach to my outgoing emails, and is just a grayed out box spinning. #ithinkmyemailneedscoffee

  • Nguyen_4science Karena Nguyen, Ph.D. (@Nguyen_4science) reported

    @KevinDKohl @Outlook @gmail There was a Google outage in the UK I heard! Lots of weird Gmail things happened to me too!

  • loukkis Marko Loukkaanhuhta (@loukkis) reported

    Hey @Outlook and @Microsoft, rest of the world (outside of USA) would achieve more, if you'll fix week numbering in Outlook App (at least in Android) to comply with ISO8601 numbering. We are now missing week 53 completely. 2021 will be difficult, because -1 week offset...

  • jeffreykalvass Jeffrey Kalvass (@jeffreykalvass) reported

    @wombel @Outlook @Microsoft365 We’re continuing to rollout IMAP in our Beta Channel (formerly Insider Fast), increasing rollout % this week if you haven’t received it yet. Depending on feedback in Beta Channel, we’ll evaluate rolling out in Current Channel (Preview) (formerly Insider Slow) next

  • cochilloco florence¹³ loves fb (@cochilloco) reported

    Fix the problem @Outlook 👎

  • softminx suga stan ⁷ (@softminx) reported

    Need a fix please - Sending outgoing emails from my @Outlook to any @gmail address keeps getting bounce backs, code 550 5.1.1

  • EarthLink EarthLink (@EarthLink) reported

    @nicholassabalos @googlechrome @Outlook This issue should have been resolved, are you still having issues with the pop up?

  • KIYOOMlYA mika loves elliot (@KIYOOMlYA) reported

    outlook is down and im at work AND I NEED IT. **** YOU @Outlook

  • sharonabean Sharona Robinson (@sharonabean) reported

    @Outlook I am using an iPhone and iPad when I am referring to the mobile device. On my laptop (PC) this is not an issue. Because of my work role I am in the community a lot - so most of my meetings are setup and even accepted on my mobile devices.

  • vivek1801 Vivek Singh (@vivek1801) reported

    @Outlook Preview feature of Mac not working for PDF attachments in Outlook 365 ver 16.43. It alwys takes me back to 1st page when scrolling down the pages in preview mode. Using Macbook Pro 13" Intel with Big Sur 11.0.1. Pls resolve the issue.

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