Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Alcázar de San Juan, Castilla-La Mancha 32
Paris, Île-de-France 24
Madrid, Comunidad de Madrid 24
Woodbridge, VA 14
Chicago, IL 13
London, England 11
Dallas, TX 9
Sydney, NSW 9
Seattle, WA 8
Toronto, ON 8
Bristol, England 7
New York City, NY 7
Denver, CO 7
Minneapolis, MN 7
Montréal, QC 6
Ashburn, VA 6
Atlanta, GA 6
Southampton, England 5
Miami, FL 5
Manchester, England 5
Sacramento, CA 5
Boston, MA 5
Bowling Green, KY 5
San Jose, CA 5
Brisbane, QLD 5
Columbus, OH 5
Cleveland, OH 4
Colorado Springs, CO 4
Las Vegas, NV 4
San Diego, CA 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • jcknotts Jim Knotts (@jcknotts) reported

    @zollotech iOS Mail app for sure. @Outlook for iOS is terrible!

  • FollowOCD Oscar Creative Digital (@FollowOCD) reported

    I lost all my old family photos and artwork when #Hotmail migrated to @Outlook and have still not received help in getting those memories back. Anyone else have a similar issue?

  • Vikas_Salve Vikas Dilip Salve (@Vikas_Salve) reported

    @Outlook Unfortunately unlock option not working if I enter mobile number opt not send to my mobile number

  • suestroud Sue Stroud she/her 🍊❤️💪🏼🇺🇦🌻 (@suestroud) reported from Central Saanich, British Columbia

    Hey @MicrosoftEdge @Outlook We don't need that idiotic "visit site" box you added to our emails! It just adds more clutter & every email with a site already has a site link. Stop fixing what isn't broken. Also I want to COMPLETELY delete the Archives file.

  • Sammy11971Saad ŊΌΌЯ ξêαƝỳ (@Sammy11971Saad) reported

    @OfficeInsider @Outlook I have a problem Verify health and alternate account I also have works It has been more than two months and the problem has not been resolved

  • KndlRo Kndl (@KndlRo) reported

    @Outlook is your server down? 3 people in multiple households and nothing is working

  • huddie71 Paul Anderson (@huddie71) reported

    @Outlook It's at the point now where barely a day goes by where I don't have to deal with some new kind of Outlook failure. And each time it's a new failure or a new bug. There just isn't the time to notify Microsoft of all these issues, God knows I've tried.

  • EveryRightTo ( swana ) (@EveryRightTo) reported

    Is it me or is @Outlook not working? I haven’t received none of my emails since Wednesday. And it’s linked to my work account 😑

  • sseblakenak rija (@sseblakenak) reported

    Hi @MicrosoftHelps @Outlook @Windows , my pc is getting updates. but when the update finished my outlook security problem and had to change the pin. verify by using the phone number but the phone number no longer exists. when I want to move security to another email I have to-

  • MikeWeldon17 Mike Weldon (@MikeWeldon17) reported

    @Outlook It amaze me a 15 million dollar company can't fix won't fix a problem with outlook loading yet they can complain about WHO ruling the world tells me where there priority are

  • MarkRoo92 Mark Rooney (@MarkRoo92) reported from Fleetwood, England

    @StroppyW @Outlook Mines really slow now and crashes all the time

  • kwondo1991 Kwon Do 1991 (@kwondo1991) reported

    @Outlook Hi Is Outlook down? I cannot open it. I restarted my computer twice.

  • Prakash25370316 Prakash v.r DOB 19.11.1974 (@Prakash25370316) reported

    @Outlook Res sir I was out of station, just returned today hence I will pay my post paid land line 04426733507 bill 0937.00 for past two months, and my post paid mobile 9444864316 amount 0352.00 ,paid on today but server down now it will clear on tommorw

  • garrettcicuto Garrett Cicuto (@garrettcicuto) reported from Los Angeles, California

    @zollotech @gmail for personal. Wow, they need to fix the scroll flicker issue. And @Outlook for work. I do like having email + calendar in one app.

  • thedunnegroup Dunne Search Group (@thedunnegroup) reported

    @Outlook Unreal. I was on with the outlook person and when they disconnected from me, they did not even call me back. The outlook problems continue and our businesses will suffer due to the errors of this awful software that I paid for. Microsoft needs to go away. I am done.

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