Outlook.com Outage Map
The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Outlook.com users affected:
Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| York, England | 1 |
| Garner, NC | 1 |
| Bridgewater, NS | 1 |
| Laceyville, PA | 1 |
| Crestwood, IL | 1 |
| New York City, NY | 7 |
| London, England | 16 |
| Franconville, Île-de-France | 1 |
| Liverpool, England | 29 |
| Paris, Île-de-France | 20 |
| Boulogne-sur-Mer, Hauts-de-France | 1 |
| Exeter, England | 5 |
| Lorient, Brittany | 2 |
| Tampa, FL | 2 |
| Adelaide, SA | 2 |
| Hastings, England | 5 |
| Arumpo, NSW | 2 |
| Woodbridge, VA | 11 |
| Ballwin, MO | 1 |
| Scarborough, England | 2 |
| Houston, TX | 7 |
| Charlotte, NC | 1 |
| Montréal, QC | 2 |
| Charlottesville, VA | 1 |
| Rochester, MN | 1 |
| Croydon, England | 1 |
| Philadelphia, PA | 3 |
| Uckfield, England | 1 |
| Barcelona, Catalonia | 3 |
| Edinburgh, Scotland | 5 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Outlook.com Issues Reports
Latest outage, problems and issue reports in social media:
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Joe Fairbanks 🇮🇱 (@pasadena792) reported@stevesi First thing to do is get rid of the terrible @Outlook web wrapper and bring back Mail & Calendar.
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Ture Anderson (@tanfrancisco) reported@Outlook the Outlook password recovery system is not working for me. It keeps kicking me out. Can I speak with somebody or can somebody please help me? I’ve been spending two weeks trying to get my email back.
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CA Shrenik Gandhi (@shrenikmgandhi) reported@Outlook @MicrosoftIndia I am struggling to get access to my official mail id since past more than 3 months due to technical issue where i am not getting authentication code. Raised issue through my vendor but they are also not getting any response.
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star🧚🏻♀️ (@zxcbnmjklyf) reported@Outlook I am having a technical issue with my personal account. It is being incorrectly flagged as a child account. When I try to verify my age by clicking 'I am a parent', I immediately get a 'Logout Failed' error page on all devices and browsers.
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Quantaforze (@QuantaforgeCorp) reported@Outlook Hi, I’m experiencing an issue with OTP detection in Outlook notifications. When I request a GitHub OTP, Outlook shows a “Copy OTP” option, but it only captures 6 digits, whereas GitHub OTPs sometimes contain 8 characters. This leads to incorrect copying and fail
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Blue Diamond (@BlueDiamond305) reported@Outlook dear ********, your new version is ******* terrible 😣 new doesn’t always mean better *******. Classic was perfectly fine the way it was!
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Cheekyman81 (@1_hsm) reported@Outlook @MicrosoftHelps I’ve been locked out of my Hotmail account for over a month. I’ve submitted the recovery form multiple times with correct details, but it’s rejected immediately each time.I was advised to submit a reinstatement request, which I did, but not working.
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Jeremy Whiteley (@jeremywhiteley) reported@Outlook when are you going to fix copilot for outlook for the Mac? Most of time copilot menu disappears when creating an email. It’s useless. @MS_OutlookMac @Copilot
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Louis Arthur-Brown (@LouisArthu66843) reported@Outlook @Microsoft looks like the Outlook mobile app is experiencing widespread problems - stuck loading, all troubleshooting failing.
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𝙈𝙞𝙢 (@Mari0am) reported@Outlook your services are not working, Ican’t get back any of my emails and YOU don’t have contact support. What am I supposed to do now?
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Ma🇧🇷 Pē (@_mape88) reported@Outlook The site is down. We've decided we're a terrible company and we don't work nights. 🤮🤮🤮🤮🤮🤮🤮
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Chris Pred (@ChrisPred) reported@keeganlanier @Outlook I haven’t noticed it myself as I use Outlook on my iPad Pro with a M365 account. Are you connecting to Exchange server or another email provider such as Google or iCloud? I am thinking it could be a sync issue with IMAP or something along those lines.
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Cédric Krier (@cedrickrier) reported@Outlook can you fix your email server???? 🤬🤬🤬🤬
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Nowshad Hossain Rahat (@nhrdev) reported@mdnlabs login to @Outlook :/ even valid 2FA methods stops working
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Leng (@lengafc) reported@Outlook I am having a lot of issues singing in, please respond to my direct message
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