Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Miami, FL 17
New York City, NY 15
Sydney, NSW 12
Los Angeles, CA 11
Exeter, England 11
Seattle, WA 10
Paris, Île-de-France 10
London, England 9
Melbourne, VIC 8
Houston, TX 8
Chicago, IL 8
Brisbane, QLD 8
Toronto, ON 7
Montréal, QC 7
Denver, CO 7
Minneapolis, MN 7
Phoenix, AZ 7
Aurora, CO 6
Bordeaux, Nouvelle-Aquitaine 5
Kansas City, MO 5
Albuquerque, NM 5
Woodbridge, VA 5
San Diego, CA 5
Brooklyn, NY 5
Perth, WA 5
Columbus, OH 5
St. Louis, MO 5
Ashburn, VA 5
Toulon, Provence-Alpes-Côte d'Azur 5
Santa Ana, CA 5

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • Lunares_Ole Lunares Olé (@Lunares_Ole) reported

    @3b3zem_aly @Outlook @MicrosoftHelps I have the same problem!!! Frustrating!!!

  • Mikaidesu Mikai (@Mikaidesu) reported

    @Outlook Why do you make it so difficult to recover an email. like i been trying for over a damn year to recover this email and i just forgot the password and the number attached to it i no longer have but i need access to that email for literal work. The FORM you have is trash FIX THIS!

  • zort70 Ian Knight (@zort70) reported

    Question is whether this is an @outlook / @Microsoft issue or our issue, can't see a way to determine the true time as the saved file doesn't have any clue as to what it should be and we can't assume that every email file is one hour out 4/end

  • M1dhun_P Midhun (@M1dhun_P) reported

    @Outlook I need help, I locked out from my personal account. Can't reset the password cause i enabled 2 factor authentication i accidentally remove the account from authentication app. I have the secondary email and phone number but it's not allowing me to login through that

  • kurvequeen killluh. (@kurvequeen) reported

    @BallNisMyHobby @Outlook The update is absolutely horrific. I cant find anything. Forwarding dont mean attachments are attached. Just terrible

  • BytestarX 🕊️Byte💙Star🕊️ (@BytestarX) reported

    @Outlook Saving attachments to OneDrive does not work in the new Outlook, whereas it works in Outlook (Classic) without any problems. What could be the reason for this?

  • BytestarX 🕊️Byte💙Star🕊️ (@BytestarX) reported

    Saving attachments to OneDrive does not work in the new Outlook, whereas it works in Outlook (Classic) without any problems. What could be the reason for this? @onedrive @Outlook

  • delbani1 del (@delbani1) reported

    @MicrosoftHelps @Outlook Hello I have trying to contact support many times yet no solution for my problem

  • victorino2488 victor (@victorino2488) reported

    @zoegrenfell1 @Outlook @Steve__support can resolve this problem permanently.

  • __joost_ Joost (@__joost_) reported

    Going in circles with Microsoft Outlook support. Via support I am only being redirected. So far that resulted in 6 separate cases and no @outlook that anyone is actually fixing my issues. I already have no mail for a week on my office 365 subscription! @outlook @MicrosoftHelps

  • amph350 D (@amph350) reported

    @Outlook hey fix the too many request thing, i cant log in for about two months now

  • FROMOTHERSIDEBY FROM THE OTHER SIDE - Australian in Minsk 🇦🇺🇧🇾 (@FROMOTHERSIDEBY) reported

    @Outlook hey fix your system - some update last night stopped any email going through with a PDF attachment marking as spam and rejecting it - many businesses now affected!!!!

  • zort70 Ian Knight (@zort70) reported

    Slightly odd @microsoft @Outlook issue, one for the testing nerds. We are loading saved outlook emails into our system, but the time we extract doesn't match the time on screen in outlook 1/n

  • saleem_it Rai Saleem (@saleem_it) reported

    @Outlook has the worse account recovery method. I recently encountered an issue accessing my account due to SMS verification method stopped working in Pakistan. Official support responded with can't help in any way. Should have informed to setup other verification methods.

  • saballo_jos Jose Saballo (@saballo_jos) reported

    For several days, I’ve been trying to access my Outlook account but keep getting errors like “try again tomorrow.” I’m wondering if I should consider my account lost in this endless loop of poor service and distress. @Microsoft @Outlook

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