Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 17
Miami, FL 16
New York City, NY 14
Exeter, England 13
Los Angeles, CA 11
London, England 10
Seattle, WA 9
Quito, Provincia de Pichincha 9
Santa Ana, CA 8
Montréal, QC 8
Denver, CO 8
Brooklyn, NY 7
Chicago, IL 7
Minneapolis, MN 7
Phoenix, AZ 6
Calgary, AB 6
Houston, TX 6
Bordeaux, Nouvelle-Aquitaine 5
Aurora, CO 5
Sydney, NSW 5
Perth, WA 5
Melbourne, VIC 5
San Diego, CA 5
Toronto, ON 5
Mesa, AZ 5
Portland, OR 4
Jacksonville, FL 4
Albuquerque, NM 4
Ashburn, VA 4
Kansas City, MO 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • N1cks Nicks (@N1cks) reported

    @adamkranitz @Outlook Yes!! Pleased it's not just me. FYI reinstalling the app & re-adding accounts does not fix this issue. Hope @MicrosoftHelps sorts this soon. Outlook previews are part of my workflow.

  • loraine7052 loraine (@loraine7052) reported

    @Outlook hi my dads forgotten his password, when he tries to reset it and puts in the last 4 digits of his number for a recovery code he gets a message saying there's an issue with the service. Is this something that is being fixed?

  • xxxsammiexxxxx sammie (@xxxsammiexxxxx) reported

    @Outlook are you having issues? I can’t get into my emails? #hotmail #outlook

  • eliamaita Luis Juarez (@eliamaita) reported

    @Outlook Hello, good afternoon, a question, I have two days that I cannot log into my outlook account and see my emails, why is that happening, will you have a problem, you are your server ..?

  • BinaryJam Simon Tocker (@BinaryJam) reported

    Is anyone else sick to death of the rendering capabilties of the @Outlook client whilst living in a world of @Office365 Actionable AdaptiveCards. There are updates to this client all the time, but this is key to progress of 365/PowerPlatform and its dragging the side down :(

  • NiksDavid Nikhil David (@NiksDavid) reported

    @Microsoft @Outlook is there a way to contact customer support? I have been trying for days. If my issue is not on the drop-down will I not get the support? Your customer support is turning my hopes down.

  • RosieVallakia Rosie Vallakia (@RosieVallakia) reported

    @Outlook what’s going on with your server? I haven’t received emails in over a week!

  • Mot_Mag Mo (@Mot_Mag) reported

    @Outlook Is it possible to (completely) disable autocorrect? The main issue I’m having is when typing out chess moves, outlook will always change the first letter of a sentence from lowercase to uppercase, forcing me to backspace and type again (no change the second time). Help

  • Hellomy08602333 Thicctwink 🔞 (@Hellomy08602333) reported

    @Outlook hello I’m unable to login I my account please help

  • drorhanerdem Orhan E (@drorhanerdem) reported

    @isaeminhafalir @Outlook Agreed. When you search for “A and B”, it searches for the word “and”. Terrible.

  • QualityFrog Ben Simo 🕵️ (@QualityFrog) reported

    The Microsoft @Outlook calendar appears to have been built with the assumption that every user has a consistent work schedule and only works with people who work the same schedule in the same time zone. This is a problem.

  • DanielM2K20 彡☄☆ Ð ã ñ ì ë ĺ ☆☄🌙🇬🇧 BLM🖤 (@DanielM2K20) reported

    New device trying login @SubwayUK @SubwayHelpUKROI but code been sent email address outlook website been affected by output also affects thousands other websites doesn't even give me option how Id like receive my code goes straight email address I cant login @Outlook website down

  • isaeminhafalir İsa Hafalır (@isaeminhafalir) reported

    @ozkesali @Outlook I am not using any email client, just using web version and search feature is terrible there. Maybe I should switch to an email program to solve this.

  • badbradbruh badbradbruh (@badbradbruh) reported

    @outlook How can I fix the issue? When I mark an e-mail as 'not junk' a rule should be made for the sender to not ever move to 'Junk'. Is it just my account? I have to manually add all these entities into my address book? Safe senders list? Can't I just mark 'not junk'?

  • ozkesali Ali Ozkes (@ozkesali) reported

    @isaeminhafalir @Outlook This is curious. BION, I moved to Outlook recently from Apple Mail app, because of exactly the same problem. Maybe this is because I did not update the OS for a while. So far Outlook does it for me.

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