Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Exeter, England 18
Paris, Île-de-France 17
Miami, FL 16
New York City, NY 14
London, England 10
Los Angeles, CA 10
Santa Ana, CA 8
Seattle, WA 8
Montréal, QC 8
Denver, CO 7
Phoenix, AZ 7
Toronto, ON 7
Minneapolis, MN 7
Sydney, NSW 6
Melbourne, VIC 6
Toulon, Provence-Alpes-Côte d'Azur 6
Houston, TX 6
Brooklyn, NY 6
Chicago, IL 6
Calgary, AB 6
St. Louis, MO 5
Ashburn, VA 5
Omaha, NE 5
Perth, WA 5
Sacramento, CA 5
Portland, OR 5
Aurora, CO 5
Atlanta, GA 4
Lakewood, NJ 4
San Diego, CA 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • thegingerpig Ginger Pig1 (@thegingerpig) reported

    @Outlook @Embrager77 I asked yesterday still having the problem it says no certificate is that the problem ??

  • melissa_elsr M. (@melissa_elsr) reported

    @Outlook can you PLEASE fix the problem with @Apple ! Can’t take no more to have to put my password 10’ per day !! %#{>\*$|<@&)

  • mark_rogers92 Mark (@mark_rogers92) reported

    @Outlook Its the built in mail app, i seen there were some issues a few weeks ago with this problem but they have been fixed?

  • CaroleCharles16 Carole Charles (@CaroleCharles16) reported

    @Outlook why am I constantly being asked for my password ...am in hospital and have it written down at home so can’t access anything. This has gone on for weeks !!

  • santinialberto Alberto Santini (@santinialberto) reported

    @WebReflection @Outlook Generally speaking, if you are on Windows, not your case, you need to remove the entry from Credential Manager; another attempt it is to change the password using the web access; basically it is a bug server-side due to the service provider: open a ticket.

  • TheGablesDuddo The Gables Berwick Luxury B+B (@TheGablesDuddo) reported

    @Outlook hey guys contacted you re major problems with my outlook e mail 29 hours ago, had one request for further details at 11am to day but no further help..... Very very poor service. Can ANYONE HELP ME PLEASE???

  • julian3528 julian kempson (@julian3528) reported

    @Outlook dear outlook please sort out the signing out problem or I will have to go elsewhere for my emails and stuff

  • mark_rogers92 Mark (@mark_rogers92) reported

    @Outlook my iphone is constantly asking me to re insert my password for my outlook accounts serveral times a day, been doing it for a few weeks now. Is this an issue on your end or with the iphone?

  • CaroleCharles16 Carole Charles (@CaroleCharles16) reported

    @doggorov @Outlook I have it on 2 different email accounts on my iPhone 8 it’s infuriating as I’m in hospital and have my password written down at home grrrr

  • sazmi Sarah Evans (@sazmi) reported

    @mxrshqueen @Outlook I’ve been chatting to @AppleSupport about it for the past few days, from what I can guess, they are trying to resolve it, they are trying their best, but it could be more of an issue with outlook.

  • ZachWay96 Zach Way the relatable astronomer (@ZachWay96) reported

    @giganano9 @Outlook I have to sign in to three different places just to pull up my email ://

  • Embrager77 John Mc (@Embrager77) reported from Livingston, Scotland

    @Outlook hi can you please advise I’ve got a outlook email. I’m being asked for my password every 2 days. Is there an issue ?

  • electriclizzy Lizzie Stardust (@electriclizzy) reported

    Hello @Outlook & @AppleSupport Since getting my new iPhone 12 I’ve been prompted to reenter my outlook password for the mail app every few hours. Not sure if it’s a Microsoft problem or an Apple one. I can see from Twitter, I’m not the only one.

  • zgn37 rhn (@zgn37) reported

    @Outlook I use a iPhone and iPad Email app and try outlook App too. But everytime ask on the both app my password for my Email accouts. How i can fix it. I dont want enter my password every time

  • shanbrynt happy holidays girls, gays and theys (@shanbrynt) reported

    When are @Outlook going to fix this issue with being signed out constantly on iPhone I’m so annoyed

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