Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 17
Miami, FL 16
New York City, NY 15
Exeter, England 13
London, England 11
Los Angeles, CA 11
Seattle, WA 9
Quito, Provincia de Pichincha 9
Santa Ana, CA 8
Chicago, IL 8
Montréal, QC 8
Denver, CO 8
Brooklyn, NY 7
Minneapolis, MN 7
Phoenix, AZ 6
Perth, WA 6
Calgary, AB 6
Houston, TX 6
Aurora, CO 5
Sydney, NSW 5
Melbourne, VIC 5
San Diego, CA 5
Toronto, ON 5
Mesa, AZ 5
Portland, OR 4
Jacksonville, FL 4
Albuquerque, NM 4
Ashburn, VA 4
Kansas City, MO 4
Grenoble, Auvergne-Rhône-Alpes 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • ParrisEric PARRIS (@ParrisEric) reported

    @gmail your emails are very delayed when they are sent to @Outlook accounts. What’s is the problem

  • elxtoro Cristian T (@elxtoro) reported

    @films_must Same issue here. I've been trying to send emails from Gmail to @live.com and @outlook.com accounts, just a few of them have reached the inboxes. I am starting to think the issue comes from Google and not Microsoft since now my Gmail account doesn't even work.

  • acwise AC Wise (@acwise) reported

    @Outlook 2022 has been the year of "Junk Mail in Focused Inbox". For God's sake are you ever going to fix it? #junkmail #hotmail

  • RyanTho56114200 Ryan Thomas (@RyanTho56114200) reported

    Again... @Microsoft @Outlook @XboxSupport I hope you people see this... I can't reach a human being in regards to my issue and you guys seem to think it's OK that I lose all this money and time. I've been with you since the beginning but Im ready to switch to ps5 and a macbook

  • mjm4523 o0FlanK0o (@mjm4523) reported

    @Outlook is down for me. Help!

  • AD69542152 AD (@AD69542152) reported

    @Outlook @ParrisEric What’s the problem with outlook users not receiving gmails??? They are not getting bounced back. They are not spam. They just don’t arrive.

  • denisplotnikov denis (@denisplotnikov) reported

    @Outlook Hi there guys! Just want to ask a quick question: is there any chance that you can fix the bug in Outlook for Mac that doesn't auto-fill the name of the sender in «To:» field? It's known for a couple of years already :(

  • scurvydog9 scurvy dog (@scurvydog9) reported

    @ATT @Outlook @Microsoft i see you idiots updated / screwed up again roll it back for godsake it wasnt broken im buying an apple nincompoops you suck

  • ChesterHayes CHESTER HAYES (@ChesterHayes) reported

    @Outlook your email server appears to be down. How can we retrieve unreceived emails?

  • W_0_0_F_Y Gerben S. 🤖 (@W_0_0_F_Y) reported

    @Outlook Yeh did that few minutes ago, by the way tested the problem using a different hotmail to send to my own hotmail (using a different network to be sure), receiving immediately, so it seems limited to gmail trying to reach hotmail accounts.

  • PrimroseFilms Primrose (@PrimroseFilms) reported

    @Outlook is it down?.. as my client/selected emails aren’t coming through but my subscription are?….

  • RegecideTips Regecide (@RegecideTips) reported

    @Outlook Is there a human that can help with customer problems??? I've tried the stupid "recovery form" multiple times, but it doesn't work, and there's no email to contact customer support. I live in Africa, and your CS is worse than the Cape Town Metro service

  • hoyty Hoyty (@hoyty) reported

    Hey @Outlook on the new Outlook desktop client it seems like the spell check cannot handle mixed language messages. In the old Outlook desktop which heavily relied on Word for editing this wasn't an issue. Will this be fixed?

  • presidentdyke reb (@presidentdyke) reported

    @Outlook is your email server down? i’m not receiving emails or receiving them very delayed

  • ZombiEquinox Jonathan Klein (@ZombiEquinox) reported

    Hey @Microsoft I am glad you're adding new features to @Outlook but instead of new features could you fix your style support so creating emails for Outlook on Windows isn't such a pain in butt? macOS has better styling support than Windows, please fix that.

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