Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 17
London, England 11
Exeter, England 8
Santa Ana, CA 8
New York City, NY 7
Miami, FL 7
Quito, Provincia de Pichincha 7
Las Vegas, NV 6
Denver, CO 5
Bordeaux, Nouvelle-Aquitaine 5
Inta, Komi 5
Seattle, WA 5
Ashburn, VA 5
Perth, WA 5
Jacksonville, FL 4
Québec, QC 4
Brooklyn, NY 4
Clamart, Île-de-France 4
Orléans, Centre-Val de Loire 4
Montréal, QC 4
Southampton, England 4
Sydney, NSW 4
Toronto, ON 4
Leicester, England 3
Minneapolis, MN 3
Lyon, Auvergne-Rhône-Alpes 3
Nantes, Pays de la Loire 3
Lille, Hauts-de-France 3
Grenoble, Auvergne-Rhône-Alpes 3
Lewisville, TX 3

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • SarahCathCollin Sarah Collins (@SarahCathCollin) reported

    @Justbeing_Lou_x @K_Lighty @Outlook Keep reporting all the spam and Phishing. It gives me great pleasure to think that I am overloading Microsoft with problems when I report them. Probably over 100 since I woke up.

  • SarahCathCollin Sarah Collins (@SarahCathCollin) reported

    @kbratt1509 @Outlook Yes, it is their issue. From the news articles I looked, they are reporting it is a random thing. Nope, NO, No way random. Nothing at all is going to the Junk Mail folder.

  • lightsup55 Timothy Leucht (@lightsup55) reported

    Microsoft @Outlook is broken. Junk mail filtering is not working for me and many, many, many others. New junk mail just goes straight to my inbox without being subjected to any type of filtering. Obvious spam too, like messages from [CompanyName] being sent from [OtherName].

  • DtubeYou2 Vuilnisbakijmuiden (@DtubeYou2) reported

    @Outlook @microsoftnl #junkmail can you just solve it instead of asking everyone to send dm for better assist... its very clear the whole world is having the same annoying issue #microsoft #hotmail

  • puentesfabi Fabi An E. Puentes M. (@puentesfabi) reported

    @Outlook Please fix the spam filter problem!

  • percyoffaith Percy (@percyoffaith) reported

    Dafuq happened to @Microsoft @Outlook’s #junk #email filter? It’s not working AT ALL!!!!

  • Hotsocksblkbot Garbage Pail Fail (@Hotsocksblkbot) reported

    @Outlook Wish you guys would let everyone know that spam blocking is down right now. #hotmailjunk

  • SuperDutyPT SD (Binance.US Angel) 🇺🇸 (@SuperDutyPT) reported

    @Outlook Please fix your email server. Spam bombs happening in people’s inbox.

  • robcarlyle Rob Carlyle (@robcarlyle) reported

    @Outlook @marcjacobs88 At what point does Microsoft work on fixing the problem across the board and not treating it as if it’s only happening to a few people

  • Caaitlinn18 Cat Tanner (@Caaitlinn18) reported

    @Outlook how about you release a solution and action steps you’ll be taking to resolve this junk mail issue? I’m a working mother I can’t keep opening my email to 14 “grow harder for longer” in a 5 min time span

  • robcarlyle Rob Carlyle (@robcarlyle) reported

    @Outlook when will the spam filter issue be resolved?

  • peter196 Peter (@peter196) reported

    Hey @Outlook my spam filter broke overnight, how do I fix it? My inbox is overwhelmed with junk email!!

  • sudhib Sudhi Byrapatna (@sudhib) reported

    @Outlook You know you have a problem going on with Junk Mail Filter. Would it be too much to ask you to at least acknowledge there is a problem and someone is working to fix it, instead of the Radio Silence from your end trying to pretend there is no such problem?

  • Spourgitaki Georgia Riga (@Spourgitaki) reported

    Nothing but hundreds of #SpamEmail in my #MicrosoftOutlook inbox today. @Outlook please fix your filters, this is unacceptable

  • alexhughes921 alex hughes (@alexhughes921) reported

    Is @Outlook being paid by scammers or something? 8 phishing emails today went straight into my inbox. Why does my Gmail not have this problem? Outlook just doesn't seem to be able to keep their customers safe. #scammers #outlook

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