Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 18
Exeter, England 18
Miami, FL 16
New York City, NY 14
London, England 10
Los Angeles, CA 10
Santa Ana, CA 8
Seattle, WA 8
Montréal, QC 8
Phoenix, AZ 7
Toronto, ON 7
Houston, TX 7
Brooklyn, NY 7
Chicago, IL 7
Minneapolis, MN 7
Denver, CO 7
Sydney, NSW 6
Melbourne, VIC 6
Toulon, Provence-Alpes-Côte d'Azur 6
Calgary, AB 6
Omaha, NE 5
Perth, WA 5
Sacramento, CA 5
Portland, OR 5
Aurora, CO 5
Lakewood, NJ 4
San Diego, CA 4
Boston, MA 4
Bexhill-on-Sea, England 4
Charlotte, NC 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • arunfurtado05 Arun Furtado (@arunfurtado05) reported

    @Outlook we always miss attached file in email thread if it is forwarded to us. That makes us to ask the email forwarder to go back to his/her original email where file is attached and then forward. Can you fix this problem? I am sure you can

  • ozwildflower noeline purdy (@ozwildflower) reported

    @EmergencyBK @Outlook I have the same problem with some very interesting wtf spam. I’m slowly changing everything to gmail where I don’t have that problem. P.S. if anyone needs prostate or enlargement advice I have just the mail for you.

  • claymouserat Mayor of Ur Brain- ***** Control (@claymouserat) reported

    A new day means another day @Outlook shits the bed and crashes for no reason. Fix your **** product already

  • sgunja Saif Gunja (@sgunja) reported

    @Microsoft is worth >$2Trillion but can't figure out how to fix the #Recall feature in @Outlook

  • HarprvalleyPTA miss 🐶❤️👩‍👦 (@HarprvalleyPTA) reported

    @EmergencyBK @Outlook I have the same problem and I asked one of the IT folks at work and he didn’t have a solution

  • vlamers Vanessa Lamers, MESc, MPH (@vlamers) reported

    @EpiEllie @Outlook You can download Outlook and get the Outlook alerts on your phone. I know it's not a perfect fix, and they may come twice, but then you shouldn't miss any?

  • Depoetic 💙 Depoetic (@Depoetic) reported

    It's been a high pain day along with heart issues, so I'm heading for bed so I can put my feet up. Tomorrow is Valentine's Day and for the 1st time in nearly 30 yrs. I won't be able to send holiday wishes though e-mail. @Outlook still has my Hotmail account locked.

  • medyji_ Ahmed Al Sharji (@medyji_) reported

    No response from @MicrosoftHelps or @Outlook support on the app for an hour now. I keep missing work emails because of an issue with the app. All other frustrated customers got a response by insulting them in public, is that what I need to do?

  • EmergencyBK Emergency&BushfireKits (@EmergencyBK) reported

    @Adam_Dorain @Outlook Thanks, I might do that👍 Can do it with other accounts, at least appears as being blocked, doesn't display again. Really want to just click & block a few a day to reduce the clutter, logging into server, contacting host... ughh Also, if not a block, they shouldn't call it one

  • GermsAndNumbers Eric Lofgren (@GermsAndNumbers) reported

    @EpiEllie @Outlook I gave up and just started using Outlook for everything. Not thrilled with it, but it was better than trying to fix the perpetual cycle of “What part of this chain has failed?"

  • Adam_Dorain May the farce be with you (@Adam_Dorain) reported

    @EmergencyBK @Outlook You can’t really block an email from the mail client. You need to login to the server and block it from there. This also depends on the email address and host you are using. Feel free to pm any other details if you need help

  • EmergencyBK Emergency&BushfireKits (@EmergencyBK) reported

    @ozwildflower @Outlook Yes, I don't have this issue with other email hosts, don't want to migrate, but finding this & a few other things frustrating, especially when I pay for the privilege & others are free. PS. I'll swap you some enlargement advice for 50 messages a day, to 'fix' my broken website

  • Durantsdrawings Christopher Durant (@Durantsdrawings) reported

    @mn0792 @Outlook Yeah, mine is terrible. Went from 5 a day to about 150 a day….

  • LevinLuke L U k Ǝ L (@LevinLuke) reported

    @Outlook Is anybody having issues accessing Outlook via Chrome browser? Outlook works fine on my phone/app but all I am getting on my pc is a blue envelope "loading screen"

  • _DavidGlassman David Glassman M.D. (@_DavidGlassman) reported

    @EpiEllie @Outlook Is you outlook connected to your employment email? If so they may have locked down auto-forwarding. You can call them to find out. If not, I’m all outta ideas.

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