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Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Adelaide, SA 1
Hastings, England 1
Columbia, SC 2
Pittsburgh, PA 6
Toronto, ON 5
Seattle, WA 6
North Wales, PA 1
Manassas, VA 1
Spokane, WA 2
Manchester, England 5
Jefferson City, MO 3
Arlington, VA 3
Quito, Pichincha 6
Fullerton, CA 1
Surrey, BC 1
London, ON 2
Łomża, Podlasie 1
Indianapolis, IN 3
Peterborough, ON 1
Hanover, MB 1
Aix-en-Provence, Provence-Alpes-Côte d'Azur 1
Lyon, Auvergne-Rhône-Alpes 3
Philadelphia, PA 2
Ajax, ON 2
London, England 10
Liverpool, England 21
Ilford, England 1
Paris, Île-de-France 13
Kilkenny, Leinster 1
Gennevilliers, Île-de-France 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • CakeDragon
    Emma Suffield 🐀 (@CakeDragon) reported

    @s_rana_ @Outlook It's the worst change since they took away the up and down arrows and replaced with 'previous' and 'next' 😭

  • JoseHaroPeralta
    Jose Haro Peralta (@JoseHaroPeralta) reported

    @Outlook Also the code verification process for alternative accounts is broken. You give the address, get the code, put it into the form, all is correct, but then the page refreshes and the alternate account shows up as unverified.

  • coyneaidan
    🕳Aidan🕳 (@coyneaidan) reported from Manhattan, New York

    @Outlook Fix your inbox search function, that **** is atrocious. Truly embarrassing for a company like Microsoft 🤢 🤮

  • JamesDu34016624
    James Dunne (@JamesDu34016624) reported

    @petardimicmain @Outlook Sometimes the support team are not really helping issues on hacked accounts mine was locked for no reason and for over a month plus nothing was done until I was referred to #jordanfix_ on INSTAGRAM who unlocked my account instantly I suggest you DM for help.

  • realdeniseg
    denise (@realdeniseg) reported

    @Outlook your search function for emails is absolutely terrible and it’s been years. I know Bing sucks but this is unacceptable

  • Janeylou78
    Jane Foster (@Janeylou78) reported

    @Outlook why do I get a notification badge saying I have 2 emails when there is only 1 ?? #glitch

  • gnmateusz
    Mateusz Górka-Niwiński (@gnmateusz) reported

    @Outlook i have a small problem. I have created on my smartphone new account on outlook application and in few days app has pop up to re-log in to outlook... i have tried and i do not have password and did not write it down, how can i log in and get my e-mail back ? it was completly new.

  • proudmommaofone
    Marinda Lloyd (@proudmommaofone) reported

    Outlook needs to add “accept as remote attendee” or “accept as in person attendee” … I’m tired of tracking people down to get an accurate in person headcount for all these meetings 😭 @Windows @Microsoft @Outlook

  • ShivamD26
    Shivam Sedai (@ShivamD26) reported

    I really wished I initially used gmail @Outlook what you are doing is terrible charging for EMAIL storage it's ridiculous and GMAIL offers so much more anyway. CHANGE THIS #Microsoft #Microsoft365 #Outlook

  • ItsJustSimmone
    Simone (@ItsJustSimmone) reported

    @Outlook Plus a quick search of Outlook down on twitter suggests I'm not the only person having issues

  • joanapseabra
    Joana Seabra (@joanapseabra) reported

    @sogrady001 @Outlook sorry to hear it Steve! in the end using a specific browser on my phone worked for me. if you are having the same issue I would recommend trying several devices (PCs, smartphones, tablets) with several browsers 1/2

  • JohnGililland
    John Gililland (@JohnGililland) reported

    @Microsoft @Outlook If you don't fix my email, I'm going to cancel my storage and find something else. This is ridiculous. I can't even talk to someone without you charging me ANOTHER $41 per month. What at you doing?

  • officialAliRed
    Alastair M. Redpath (@officialAliRed) reported

    Today I deleted 12,000 emails so my @Outlook (ex-Hotmail) account could function under the new 5GB 'free' storage limit. Had this account a 𝑣𝑒𝑟𝑦 long time with next to no issues. Tempted to migrate elsewhere now.

  • RGutch
    Rohit Kmr. Gutch (@RGutch) reported

    @emclient @Outlook i ran the suggested patch, it has installed new copy of emclient in my PC, now i have 2 different versions on my computer but yes, outgoing email issue is resolved in new copy Thank you

  • angrybrowngay
    Sal Khan سلمان خان सलमान खान 🏳️‍🌈 (@angrybrowngay) reported

    .@Outlook Hi,I’m having a major issue with the verification process that you’ve in place.I’m unable to sign into my email as it’s not allowing me and I’m blocked out of it.Can someone help me,I need to get access to my emails b/c I’m waiting for to check sone important emails.

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