Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Liverpool, England 16
London, England 12
Sydney, NSW 12
Paris, Île-de-France 11
Brisbane, QLD 8
Seattle, WA 7
Miami, FL 7
Marseille, Provence-Alpes-Côte d'Azur 6
Phoenix, AZ 6
Melbourne, VIC 6
Chicago, IL 6
Denver, CO 5
St. Louis, MO 5
Houston, TX 5
Perth, WA 5
Woodbridge, VA 5
Edinburgh, Scotland 4
New York City, NY 4
Vitry-sur-Seine, Île-de-France 4
San Diego, CA 4
Los Angeles, CA 4
Atlanta, GA 4
San Jose, CA 4
Toulouse, Occitanie 4
Toronto, ON 4
San Antonio, TX 3
Tucson, AZ 3
Long Beach, CA 3
Camden Town, England 3
Rochester, NY 3

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • trininguyendon trini nguyen-don (@trininguyendon) reported

    so uh, my @salesforce @outlook integration broke recently and the only workaround is to log emails through the web WHICH IS SO ANNOYING. was it the recent @apple update? who knows?! someone, pls fix it

  • justcallmeSiSi 🦋 (@justcallmeSiSi) reported

    @Outlook bro your server got mad issues at the moment, I don't get any emails nor am I able to write or open emails. pls fix it 🥺

  • RonanGKelly Ronan Kelly (@RonanGKelly) reported

    Anyone experiencing issues with Microsoft Outlook @outlook ?Currently receiving lots of undeliverable messages from unknown senders.

  • SeraECBaker Sera Baker, BAH MA PhD(c.) (@SeraECBaker) reported

    .@Outlook Having serious problems with my 2 #Hotmail accounts. Your #TwoStepSecurity can’t understand that ppl might have multiple email accounts but a single phone number!! I can’t log into one without the other flagging a serious security breach (?!) - please help.

  • kimbabgirl yoon (@kimbabgirl) reported

    @Outlook I need to activate my office and I need to create my outlook mail. But can't open the website? Why? Is outlook down?

  • robgc1 robgc1 (@robgc1) reported

    @Outlook Is Outlook down right now? can't see my emails here in STL MO

  • Survivor_JohnS John Sullivan the Real Deal With The Real Spiel (@Survivor_JohnS) reported

    But just for the record @Office @Outlook I still have the 2003 edition of Office. @billgatesaz had the same problem Toyota does. Build it right it will last forever. So yes, Word, Excel Spreadsheets all bounce of that for me. But Bill thank you for that. Saved me tons.

  • Scrxtchy Scratch. (@Scrxtchy) reported

    @Outlook You won't believe it. Clearing cookies ACTUALLY was the fix

  • robgc1 robgc1 (@robgc1) reported

    @Outlook the issue has been resolved, Outlook is working properly now

  • PaulJCarpenter PᴀᴜʟJCᴀʀᴘᴇɴᴛᴇʀ (@PaulJCarpenter) reported

    When will the new Mac OS @Outlook be compatible with an Exchange server?

  • r_gossy MrG (@r_gossy) reported

    @Outlook I am experiencing the same problem as many others. Emails not reaching my hotmail account from people I’ve received emails from in the past. Done all the tier one stuff already & don’t ask me for the IP address of the people sending the message - I have no idea. HELP!

  • JillHudson21 Gillian Hudson (@JillHudson21) reported

    @Outlook #Hotmailproblem Hey Hotmail... When I open up an email it’s empty.. says nothing to see here.. I get some emails but not all!!! Bit all emails that have got through are empty... What’s the problem ??

  • alonbrown Alon Brown (@alonbrown) reported

    @macfixer @Outlook It wasn't, but it is now - a new build with the fix is available. Try updating to the latest, hopefully that'll get you going again. (This all assumes you're in the beta channel, which is where both the bug that I'm guessing you saw and the fix occurred.)

  • CFox131313 Fox 13 (@CFox131313) reported

    @Outlook Holy sht fix your damn site already. First I get stuck in a verify code loop where it won't let me sign into my backup email to get the bloody code. Now I can't even send an email because the verification puzzle won't load. And there are people complaining about this years ago

  • Depoetic 💙 Depoetic (@Depoetic) reported

    @Outlook /Hotmail Why won't e-mail's open in hotmail? Your error message says for me to check my internet connection... but as you can see, I AM connected. I use Hotmail via my PC's browser. I can sign in, but not open e-mails.

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