Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 17
Miami, FL 16
New York City, NY 15
Exeter, England 13
London, England 11
Los Angeles, CA 11
Seattle, WA 9
Quito, Provincia de Pichincha 9
Santa Ana, CA 8
Chicago, IL 8
Montréal, QC 8
Denver, CO 8
Brooklyn, NY 7
Minneapolis, MN 7
Phoenix, AZ 6
Perth, WA 6
Calgary, AB 6
Houston, TX 6
Aurora, CO 5
Sydney, NSW 5
Melbourne, VIC 5
San Diego, CA 5
Toronto, ON 5
Mesa, AZ 5
Portland, OR 4
Jacksonville, FL 4
Albuquerque, NM 4
Ashburn, VA 4
Kansas City, MO 4
Grenoble, Auvergne-Rhône-Alpes 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • mari_ness Mari Ness is still wearing a mask (@mari_ness) reported

    Hey, Microsoft @Outlook , what happened to my junk email file associated with my Hotmail account? It's vanished. This is a kinda big problem since you FREQUENTLY send emails I need into that folder, so I need to be able to access it.

  • cymumtaz C. Yusuf Mumtaz (@cymumtaz) reported

    Why doesn't @outlook on Android work with IMAP accounts? I can't compose without errors, drafts don't sync, and I'm worried emails don't actually get sent.

  • 618legitboss Kellen B (@618legitboss) reported

    @Outlook you need to fix your settings so users can send attachments without issues. For some reason, I can’t send attachments to important people and the files are not a big size.

  • BecauseUAreHere Magic Whitney PetPro (@BecauseUAreHere) reported

    @M365Chap @Outlook Eventually, yes. Took a week, one recurring hydration error and another tech to walk me thru PowerShell commands, but we got it.

  • RyanCartiers RyanCartier (@RyanCartiers) reported from Calgary, Alberta

    @Microsoft365 @Outlook How long until you fix it's ability to update day & time since the feb update reduced functionality?

  • trunuz @TruNuz (@trunuz) reported

    @Outlook is there an outlook problem. I’m getting no mail on laptop or iPad. Webmail fine. Awaiting callback

  • RossSmithIV Ross Smith IV (@RossSmithIV) reported

    @magrom @Outlook I am not seeing issues with contact search within the app. What is the scenario? Also, can you explain what is wrong with contact export? New contacts aren’t getting synced? Changes?

  • Clientesigente ClienteEsigente (@Clientesigente) reported

    @Outlook my account is down, cannot see attachments

  • Ik_thakur007 कुलदीप सिंह (@Ik_thakur007) reported

    Hi @Outlook I am getting this error msg popup while opening outlook There was an error reading the rules from the server. The format of the server rules was not recognized how to resolve it? I have tried many ways on internet but no helps.

  • StephanieRugero Stephanie Rugero (@StephanieRugero) reported

    @Outlook are you dead? You are not working here. I cant acess my email.

  • goelshourya SHOURYA GOEL (@goelshourya) reported

    Shifted from @Outlook to @gmail since most of the apps allows login directly. This is how lazy users are when it comes to adapt Internet products. #userexperience #internetproducts #ProductManagement

  • cymumtaz C. Yusuf Mumtaz (@cymumtaz) reported

    @thurrott I'm more interested in knowing why the @Outlook Android is terrible at handling IMAP. And I waited so long for them to fix the contact syncing issue.

  • paynebyname71 Algren (@paynebyname71) reported

    @Outlook You guys are utterly useless. It is impossible to find an email address to message you to expand on my frustration at having to endlessly change my login details. FFS, it's a Hotmail account not nuclear launch codes. I don't need to update my password every month!!!

  • dj_saxzo SAXZO (@dj_saxzo) reported

    @Outlook is constantly giving us problems... Why?

  • 17trish71 Miss Trish (@17trish71) reported

    @Outlook wth is your problem? I can’t log in

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