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Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Township of Abington, PA 2
Atlanta, GA 6
Baltimore, MD 4
Villemomble, Île-de-France 5
Berlin, Berlin 1
Woodbridge, VA 12
Adelaide, SA 8
Jackson, MN 2
Bridgend, Wales 1
Township of Evan, KS 2
Huntington Station, NY 1
City of Saint Louis, MO 1
Tijuana, BCN 1
Colwyn Bay, Wales 2
Ciudad Nezahualcoyotl, MEX 1
Houston, TX 8
Hove, England 2
Arvada, CO 2
Quito, Pichincha 25
Livingston, Scotland 1
Chauffry, Île-de-France 1
Santa Monica, CA 1
Mason, OH 1
Brisbane, QLD 9
Surco, Lima region 1
Hopkins, MN 1
Arrondissement de Charleroi, Wallonia 1
Parkville, MD 1
Seattle, WA 12
Gosport, England 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • Nicole18068
    Nicole (@Nicole18068) reported

    @Outlook IM NOT RECEIVING EMAILS!!! ITS NOT WORKING!!

  • RonPipes
    Ron (@RonPipes) reported

    @Outlook Fix it please . 💔#EX1255397

  • Joel94994231
    Joel (@Joel94994231) reported

    @Outlook If the fkn log in system. I can't log in half the time says to many times login in use different browser. Just let me use a fkn password. I don't want 50 different methods. Ffs. Wake ******** up

  • wsmcd
    Sam McDonald (@wsmcd) reported

    @Outlook @Microsoft Luckily I have a passkey and was able to sign out of all my accounts elsewhere. In fact I removed the password as a sign in option for my account now. Strongly recommend everyone do this!

  • Nayeem_747
    Nayeem (@Nayeem_747) reported

    @Outlook My account is locked without any reason I tried to verify with phone number still it’s not working

  • MisterKayne76
    Mister Kayne (@MisterKayne76) reported

    Over 10 lockouts and endless appeals later, @Outlook is officially the most "secure" account I own—mostly because even I can't get into it. @Microsoft , please fix this verification loop. It’s exhausting.

  • J0seph455
    Joey Bressette (@J0seph455) reported

    @Outlook can't login to my email. Forgot my password and can't login and they won't send me a verification code. What do I do?

  • xbonz08
    H_O_ward (@xbonz08) reported

    @Outlook Dear Microsoft. Your Outlook email program is performing beyond all expectations. I'm down to 50 spam emails a day. Thanks for the bang-up you do on eliminating spam.

  • iam_Pacho
    Oluwanishola (@iam_Pacho) reported

    Can you fix this damm bug!!! Its frustrating waiting for emails all day.... @Outlook

  • manasmahoday
    Manas Mahodaya (@manasmahoday) reported

    @Outlook i have a hotmail account and the old password is not accepting and when I am going through m2f 2 fact auth it is not working cannot change the password

  • NEO_England
    NEO_England (@NEO_England) reported

    @Outlook Dear Microsoft. I’m locked out of my personal email, my authentication on my phone is linked as recovery for my business email. I get a prompt to enter my mobile so I can get a text to be greeted with ‘it’s not working right now’. I have forgotten my password and have tried countless hours trying to get my personal email up and running… one course of action was encountering AI chat which was useless! I am at the end of my tether now as it’s been over a month of trying and as you can appreciate, it’s incredibly disruptive. I have some very important personal emails that I can’t now access! I can’t speak to a human so how can you remedy this?

  • joncollin
    Jonathan Collin (@joncollin) reported

    Hey @gmail are you aware of authentication issues for @Outlook accounts in the Gmail app? My account is no longer authenticating as off this morning- seems to be a widespread issue that started in the last few days...

  • Grifeweizen
    Griff (@Grifeweizen) reported

    @Microsoft Outlook and teams mobile apps not even opening on android galaxy s25...this is a serious issue @MicrosoftTeams @Outlook. It's a blank screen or an endless loading spiral.

  • cedrickrier
    Cédric Krier (@cedrickrier) reported

    @Outlook can you fix your email server???? 🤬🤬🤬🤬

  • tanfrancisco
    Ture Anderson (@tanfrancisco) reported

    @Outlook the Outlook password recovery system is not working for me. It keeps kicking me out. Can I speak with somebody or can somebody please help me? I’ve been spending two weeks trying to get my email back.

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