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Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 30
Burlington, ON 1
Tirana, Tirana 1
Solihull, England 1
Stamford, CT 11
Blackpool, England 2
Fort Myers, FL 2
Baltimore, MD 8
Waltham Forest, England 1
New York City, NY 19
Manchester, England 13
Gerrards Cross, England 1
Harrisburg, PA 3
Saint-Herblain, Pays de la Loire 1
Arumpo, NSW 3
Penzance, England 1
Windsor, CO 1
Bloomington, IN 1
Township of Evan, KS 22
Simi Valley, CA 1
Reading, England 1
Montauban, Occitanie 2
Winscombe, England 1
Phoenix, AZ 12
Bonners Ferry, ID 1
West Chester, PA 3
Morelia, MIC 1
Liverpool, England 45
Port-Saint-Louis-du-Rhône, Provence-Alpes-Côte d'Azur 1
Croydon, England 5
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • DebraMcGuire72
    Debra McGuire (@DebraMcGuire72) reported

    @Outlook Fix the issues with not being able to use Hotmail, NOW!!! Quit with this stupid advertising and work on it!!! 😤

  • soxxylady
    Shaz 🦋 (@soxxylady) reported

    @MicrosoftHelps @Outlook SORT THE MAIL APP OUT. IM NOT UPDATING MY PHONE JUST TO RECEIVE EMAILS. IVE LOST ALL MY IMPORTANT WORK EMAILS AS THEY ARE BLANK ON ALL OF THEM. SIGN IN STILL NOT WORKING ETC ETC. YOU BASTARDS 🤬🤬🤬🤬🤬🤬🤬

  • T25Kimi
    Kimberley Treece (@T25Kimi) reported

    Come on @Outlook sort the issue out. Haven’t been able to access my account on any device for nearly 24 hours now. Mega frustrating when I’m waiting for an important email!!!

  • lovemesomeALLI
    alli. (@lovemesomeALLI) reported

    @Drum_y @Outlook @MSFT365Status nope still down can't reset my pw

  • BennyHall17
    Benny Hall (@BennyHall17) reported

    @BabyfaceLau @Outlook The part that stores the passwords is down, unfortunately just have to be patient through it’s very frustrating

  • GreggyRamone
    Greggy Ramone (@GreggyRamone) reported

    @TechWTaylor @Outlook Mine started working again this morning. I’m able to send and receive emails again. Maybe the fix is a slow roll out.

  • GraceJ_PeterM
    Gяace&Peteя♡ (@GraceJ_PeterM) reported

    @Microsoft @Outlook @MicrosoftHelps What is taking so long?Mail app on iPhone still not working for outlook / Hotmail accounts. Asks to re-enter password put in correct password you say it’s wrong or too many times which is not right, then codes don’t come through!we need access!

  • souvik610
    Souvik Mukherjee (@souvik610) reported

    @Outlook I'm having authentication error for my outlook email id

  • dwpilgrim
    Dean (@dwpilgrim) reported

    @Outlook I’m having problems logging into my email on iPhone. Can someone help me fix this?

  • kaleighlynnnn
    Kal (@kaleighlynnnn) reported

    @MicrosoftHelps @Outlook email has been down for 24 hours! Asks for phone number then says that service isn't working right now. No other way to verify. help???

  • valle_emma61666
    Emmanuel Valle (@valle_emma61666) reported

    @simoncarrington @Outlook Yep. Skip the form loop and call support or use account recovery from a device he’s used before, same wifi helps a lot. I heard about Fomr and lol even free form tools feel less broken than Outlook’s mess

  • MsTab00
    Ms.Tab00 (@MsTab00) reported

    @Outlook Posting while your servers are down is asinine behavior 🥴

  • p79579687
    DWayne (@p79579687) reported

    @Outlook It’s still not working

  • kelseyg2010
    Kelsey Goodwin (@kelseyg2010) reported

    @MicrosoftHelps @Outlook when are you going to get your **** together and get the iPhone problem fixed? We're going on 3 days now.

  • maaaaandyy
    tortured hot girl department (@maaaaandyy) reported

    I’m removing all my accounts from my @Outlook, since I can’t access my email and I’m worried about losing important information. I can’t believe @Microsoft can’t simply fix an email bug. They are an email company omgggggg

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