Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:


outlook-hotmail Hero Image

Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Sturgis, MI 48
Bogotá, Distrito Capital de Bogotá 20
Madrid, Comunidad de Madrid 20
Paris, Île-de-France 18
London, England 17
São Paulo, SP 15
Curitiba, PR 13
Melbourne, VIC 11
Valencia, Comunitat Valenciana 11
Sydney, NSW 10
Barcelona, Catalunya 10
Mexico City, CDMX 10
Toronto, ON 9
Belo Horizonte, MG 8
Málaga, Andalucía 8
Manchester, England 7
Rio de Janeiro, RJ 6
Montréal, QC 5
Southampton, England 5
Thornton, IA 5
Medellín, Departamento de Antioquia 5
Maringá, PR 5
Guadalajara, JAL 5
Porto Alegre, RS 5
Zaragoza, Aragon 5
Norwich, England 5
Nottingham, England 4
Stoke-on-Trent, England 4
San José, Provincia de San José 4
Slough, England 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • leonlalieu Léon Lalieu (@leonlalieu) reported

    Version 4.2238.2 did solve the problem. Thank you @Outlook

  • jtsj16 James Strother, CAE (@jtsj16) reported

    @Outlook please fix mail so it will stop organizing my emails by thread! There is a toggle for that and I have it off!

  • BirdLandFanMD Matt (@BirdLandFanMD) reported

    .@Outlook Getting email server connection errors in the @AppleSupport native mail app. #Outlook #Iphone

  • RyanStone71 Ryan Stone (@RyanStone71) reported

    @Outlook please provide an update on when the glitch affecting emails stacking that you received so many tweets on last week will be fixed. Very frustrating

  • Optiontraderbb Joseph Goins (@Optiontraderbb) reported

    My email just stopped working when I got a new phone. @MicrosoftHelps doesn’t have a contact number so I can’t call. My business is at a standstill and no help from @Outlook or @MicrosoftHelps. Please shoot me a dm to help resolve this issue. I can’t send or receive emails.

  • JoelGeller Joel Geller (@JoelGeller) reported

    @reednic @Outlook Exact same issue here. Eagerly waiting a new push that will fix this so I can access my mail and calendar

  • spreina Spreina (@spreina) reported

    @Outlook since iOS update your App crashes after 5 seconds from opening. I updated also your App version, restarted mobile phone, but the issue still occurs. Can you please help?

  • Sarfiramusafir_ Prakhar shrivastava (@Sarfiramusafir_) reported

    @Outlook down....

  • cici_interlude Hov Neice 💋💎 2-1🐎 (@cici_interlude) reported

    @Outlook y'all gotta fix this spam asap

  • andy_gardner_ Andy Gardner (@andy_gardner_) reported

    @Outlook @johncolucci Same issue… can @Outlook provide an update?

  • VBPBR Valdir B. de Paula (@VBPBR) reported

    @Outlook I have Outlook installed on IPhone X running iOS 16. After the last update of Outlook app my emails here organised by threads. I tried to switch off that option but the app shut down. After that I couldn't restart it anymore. The app crashes every time I try to open it.

  • JoelCitizen Burning Wallet (@JoelCitizen) reported

    @Outlook what good is a search result if I can't mass delete from it... Outlook mobile. Fix it.

  • dejacrypto oxytocin (@dejacrypto) reported

    @Outlook Thanks. Just to be clear about what I have to do: 'Recovery' is usually directed at 'locked' accounts. I have not seen any 'locked out' messages. I am just being presented with unanswerable questions following login/password entry. Is the linked form still what I should use?

  • JoelGeller Joel Geller (@JoelGeller) reported

    @Outlook @johncolucci Exact Same issue here

  • jw_light Jesse Light 👌👌👌 (@jw_light) reported

    @Outlook @david_brown14 Still not working for me - pls advise @Outlook

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