Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 18
Miami, FL 16
New York City, NY 15
Exeter, England 13
London, England 12
Seattle, WA 11
Los Angeles, CA 11
Quito, Provincia de Pichincha 9
Brooklyn, NY 8
Chicago, IL 8
Montréal, QC 8
Denver, CO 8
Perth, WA 7
Minneapolis, MN 7
Phoenix, AZ 6
Aurora, CO 6
Sydney, NSW 6
Toronto, ON 6
Calgary, AB 6
Houston, TX 6
Melbourne, VIC 5
San Diego, CA 5
San Antonio, TX 5
Las Vegas, NV 5
Mesa, AZ 5
St. Louis, MO 4
Kansas City, MO 4
Grenoble, Auvergne-Rhône-Alpes 4
Marseille, Provence-Alpes-Côte d'Azur 4
Columbus, OH 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • waXQAvIR5op0s5O 123 (@waXQAvIR5op0s5O) reported

    @MicrosoftHelps @Outlook .Usa Microsoft Ai Xiaobing uses satellite waves to torture others around the world. So far, no one knows who did it. This is a very serious problem. You should treat it carefully and deal with it as soon as possible. (Search for Electronic harassment)(This is not a joke)

  • LAmourAngelique Angelique L'Amour (@LAmourAngelique) reported

    @Outlook keep getting an error message when I am trying to access my email. Help!

  • anna_westaway Anna Westaway (@anna_westaway) reported

    Anyone else having problems with junk mail coming in to @Outlook inbox? Several a day for the last few days...

  • jamestroup James Troup (@jamestroup) reported

    When you go from @Outlook not connecting to server to getting help from @Office and not being able to use any products because they messed up my @Windows Awesome times.

  • RPG_volley RPG_Volley (Turbo Dude, Better Than an Alpha Male) (@RPG_volley) reported

    Forget "High Importance" and "Low Importance" settings for emails, @Outlook. I need people to be able to select: - You're in trouble - You're not in trouble - I'm mad at you - I'm not mad at you - (I'm secretly mad at you) when they email me.

  • MJ_JJ061215 Nikki 🇬🇧 🇫🇮 🇨🇦 (@MJ_JJ061215) reported

    Hello @Outlook ... can you plesae tell me why i can't receive emails from an AOL account to my Hotmail account? I've never had problems before until 2 days ago. Have tried everything, nothing works! Please help.

  • a_simpal Asim Pal (@a_simpal) reported

    Hey @Outlook email is not working since morning. It’s almost 2n1/2 hours… what’s happening

  • xoxotaye Not Today, Ankles (@xoxotaye) reported

    **** YOU @Outlook yall don’t send any notifications if an email doesn’t send because of an error. Just hide it in the outbox? Like WTF

  • Cheyann1845 Cheyanne Owner @BiancabridalCoutureny.us (@Cheyann1845) reported

    @Outlook you are garbage don't waste your time with #Outlook nothing but #PROBLEMS EVERY DAY!

  • P_de_B Peter de B⭕️er (@P_de_B) reported

    @Outlook it has been two and a half week since more than a thousand of our users cannot start Outlook for Android (crashes om startup). It all started after an update. Tried all kinds of (premier) support, but no solution. Is this problem being solved by development already?

  • salim03 ѕαℓιм кнαη (@salim03) reported

    @Outlook I do not get notifications on my mobile device if I have a rule running for that particular type of email. Its been 5 years. Any ETA for this fix?

  • edbaker1965 Ed Baker (@edbaker1965) reported

    Dear @Office365 I am really trying so hard to like or even find a single positive about the 'NEW IMPROVED' @Outlook you gave me last week _ Sorry I really am but IT SUCKS. - Slow , doesnt refresh worse with multiple accounts #Awful #TryHarder

  • nejmenusch Valentin J 🐀 (@nejmenusch) reported

    @Outlook FIX THE SPAM FILTER!!!!!

  • BriceMccarter Brice (@BriceMccarter) reported

    @Outlook Is the service down? I keep getting a blank page or 503 error.

  • kakarot9911 Kakarot (@kakarot9911) reported

    @Outlook can you fix the android app, its way too trigger happy at sending emails i havent even completed. At first i thought it was Samsung keyboard but same problem with gboard too. Plus i dont get that on other apps like twitter. Or optimize for Samsung

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