Outlook.com Outage Map
The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Outlook.com users affected:
Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Toulouse, Occitanie | 2 |
| Ashburn, VA | 13 |
| Township of Evan, KS | 24 |
| Walnut Creek, CA | 1 |
| Madrid, Madrid | 10 |
| Ipatinga, MG | 1 |
| Edinburgh, Scotland | 3 |
| Township of Cheltenham, PA | 1 |
| Hamilton, Scotland | 1 |
| Freehold, NJ | 1 |
| Sarasota, FL | 5 |
| Lander, WY | 1 |
| Monterrey, NLE | 2 |
| Ponta Grossa, PR | 1 |
| Paris, Île-de-France | 33 |
| Zamora, Castille and León | 1 |
| Nicosia, Nicosia | 1 |
| Paralímni, Ammochostos | 1 |
| Adelaide, SA | 9 |
| Fredericton, NB | 1 |
| Buffalo, NY | 5 |
| City of Brussels, Brussels Capital | 2 |
| Baza, Andalusia | 1 |
| Swansea, Wales | 1 |
| London, ON | 5 |
| Villeneuve-lès-Avignon, Occitanie | 1 |
| Preston, England | 7 |
| Melbourne, VIC | 1 |
| Elba, NY | 1 |
| Bogotá, Bogota D.C. | 3 |
Check Current Status
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Outlook.com Issues Reports
Latest outage, problems and issue reports in social media:
-
Luke Hearns (@LHearns2) reportedWell @Microsoft .. guess I better sort out all my **** that I use a hotmail account for and get it changed over to Gmail or other option. 3 days down is a little much when finances/trips/etc depend on info sharing via email. #microsoft #outlook #hotmail @Outlook @MicrosoftHelps
-
DP (@Dportz11) reported@nickdent1990 @Outlook Big issue
-
eloise (@eloisecampbel45) reported@Outlook @danamckayradio I am having the same issue aswell I have dm d you. It’s not allowing me to reset password either keeps saying try again tomorrow
-
DWayne (@p79579687) reported@Outlook It’s still not working
-
Greggy Ramone (@GreggyRamone) reported@TechWTaylor @Outlook Mine started working again this morning. I’m able to send and receive emails again. Maybe the fix is a slow roll out.
-
Greggy Ramone (@GreggyRamone) reported@heartisgone @Outlook Yes it’s Microsoft Exchange on your phone where it says add an account choose from list the exchange instead of outlook see if it lets you login there.
-
alli. (@lovemesomeALLI) reported@Drum_y @Outlook @MSFT365Status nope still down can't reset my pw
-
Luke Hearns (@LHearns2) reported@RginaG @Outlook @Microsoft Yup. Same here. And all steps that some people have said fixed the issue for them, have not worked for me either.
-
SpongeBob (@Jack_the_westi) reported@TBanton18 @Microsoft @Outlook I had the same problem a while ago, absolutely impossible to speak to a human at Microsoft to get support, finally I switched to Gmail, caused a lot of disruption because my old Hotmail is used to verify loads of passwords, annoyingly I keep getting reminders to log into Hotmail
-
Varun101 (@vroon101) reported@Outlook fix your service, tried to open mail on your site and it didn't ask me for login!!
-
B. (@Drum_y) reported@nar1Thirty1 @justjamess87 @Outlook Still down here too
-
Jacob Landsmeer (@jlandsme_93) reported@TBanton18 @Microsoft @Outlook Had this problem recently- logged me out and despite my password being correct wouldn’t let me back in. Have to use other authentication methods to get back in. Worked eventually but painful.
-
Nicky Cowell (@NickyCowell) reported@Gem83Col @Outlook @Microsoft Mine is also down but if you log into Hotmail via your web browser it should work. That’s the only way I can check my emails
-
⭐️LittleOne⭐️ (@missinflower) reported@Outlook why are you saying the issue is fixed when no one can still get into their email accounts?!?!
-
jen (@JackalopePoop) reported@Outlook wtf is going on with email login -- why is the valid password with the special characters that you made me specifically choose not enough for me to login from the same exact laptop I use every day?
Check Current Status