Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Community Discussion

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Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

• MICHELLE 💫 (@MichelleySFPR) reported 4 minutes ago

  Is anyone having issues with logging into outlook? I can’t access my emails at all after changing my password and following all the recovery prompts. All my social media and important files, flights, etc are in that email @Microsoft @Outlook

• Stormtrooper53 (@Stormtrooper53) reported 5 minutes ago

  @GemmalipsGemma @Outlook I'm having the same issue. I changed my password last night and got in. This morning trying to sign in with the new password and got the same thing.

• Andy Tarrant (@andrew_tarrant) reported 6 minutes ago

  @LuchadorCoreano @Microsoft @Outlook Having same issue. Did you get it sorted?

• Ciara Sinnott (@CiaraSinnott2) reported 9 minutes ago

  Is anyone else having issues on outlook when you log in and it says you’ve used the incorrect password too many times and now can’t access your account, even tho it’s your password 😡 third day I have had to reset my password but now I can’t get in! @Outlook

• Larysa (@L_Rose183) reported 12 minutes ago

  @Outlook Pls fix your log in issues, thx I still can’t log into my email. It says too many attempts even though I’ve only tried once. Option to send code to alt email, go to sign into that one, I’ve tried to log in too many times 🙃

• Gemma Roth (@GemmalipsGemma) reported 13 minutes ago

  @velcoochie @SyddellAnna @Outlook There are emails in my account that are so special to me....genuinly feel panicked beyond belief! Im praying there's a fix!

• Tennis Mobes #Labour 🌹🇬🇧🇺🇦🏳️‍🌈 (@tennismobes) reported 13 minutes ago

  Hey @Outlook is there an email issue? Can’t login to my Hotmail Account. Says one tried too many times even though the correct password is stored!

• MICHELLE 💫 (@MichelleySFPR) reported 16 minutes ago

  @yejixryujin @Outlook I have the same problem too :(

• MICHELLE 💫 (@MichelleySFPR) reported 22 minutes ago

  @sheaf_nl @yejixryujin @Outlook Any ideas on how to fix this issue??? 😭😭😭😭😭😭😭

• Antony Dust (@Dusty83) reported 23 minutes ago

  @Outlook Hello, Please can you help with my account as it’s saying I have tried to sign in with too many passwords. Many thanks

• Vel (@velcoochie) reported 25 minutes ago

  @GemmalipsGemma @SyddellAnna @Outlook Yeah, I pray for you. It’s horrible not being able to access it. I don’t get how or why their system is terrible. They’ve been around for a very long time.

• Hannah is in your head 💭 (@HannahtheNinja) reported 31 minutes ago

  @Outlook Requiring customers to sign in to their account in order to contact customer service about problems signing into their account is a horrible service model. Any advice on how I can obtain assistance via other channels?

• Hannah is in your head 💭 (@HannahtheNinja) reported 33 minutes ago

  @TufCunning @Outlook Frustratingly, nothing useful. I was chatting with a rep but she hasn’t replied for two hours now. My issue is that every time I reset my password (successfully), it won’t accept that password as correct and the cycle starts all over again.

• Vel (@velcoochie) reported 33 minutes ago

  @GemmalipsGemma @SyddellAnna @Outlook It does seem to be a wide issue with the provider because a lot of people are having issues with this so we should be pretty thankful that it’s not just us that’s dealing with it. Hopefully they can fix it because I have changed my password, maybe three or four times and I’m still receiving the same issue where it’s telling me the password is incorrect and that my account is locked. I don’t know what to do. I’m so stuck and very stressed about it.

• Anna Syddell (@SyddellAnna) reported 34 minutes ago

  @GemmalipsGemma @Outlook I have the exact same issue!! Keeps saying that I’ve attempted too many times with incorrect account info etc & absolutely nothing I do is getting me back in

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