Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Alcázar de San Juan, Castilla-La Mancha 32
Paris, Île-de-France 24
Madrid, Comunidad de Madrid 24
Woodbridge, VA 14
Chicago, IL 12
London, England 9
Houston, TX 8
Ashburn, VA 7
Dallas, TX 7
New York City, NY 7
Atlanta, GA 7
Denver, CO 7
Minneapolis, MN 7
Sydney, NSW 7
Montréal, QC 6
Toronto, ON 6
Manchester, England 6
Brisbane, QLD 6
Seattle, WA 6
Midland, ON 6
Sacramento, CA 5
Charlotte, NC 5
Bristol, England 5
Boston, MA 5
Bowling Green, KY 5
San Jose, CA 5
Columbus, OH 5
Miami, FL 5
Louisville, KY 4
Ottawa, ON 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • Jik69 Jakki Whelan (@Jik69) reported

    @outlook Does anyone know if there are still problems with Microsoft Outlook??? If not then I’m a very happy woman as every single junk Mail company has decided I’m not worth emailing anymore?!?! I’m thinking it’s time for a new email address :(

  • asadtariq101 Asad Tariq (@asadtariq101) reported

    @Outlook It was working well but now this option is not working in Outlook mobile app along with rainbow colour option for profile. @Microsoft365

  • Kris__Price krisp (@Kris__Price) reported

    @MarkHughes_ @Apple @Outlook I have the same issue on outlook on my apple XR asks me at least 3 times a week very annoying glad to know it’s not just me though

  • martinpeck Martin Peck (@martinpeck) reported

    @Outlook The issue that I (and 1000s of other twitter users) are referring to is one where the iOS Mail app is re-prompting for the password. I get these prompts at least 1 (generally more) each day. This is not occurring in the Outlook iOS app.

  • PriyaMulji Priya Mulji (@PriyaMulji) reported

    @Outlook That link is just telling me to do everything I have tried. She NEEDS to access it urgently. It looks like other users have the same problem, surely there must be something you can do?

  • BruceDevlin Bruce Devlin (@BruceDevlin) reported

    So the @Outlook problem is back. #hotmail #sortitout #outlook

  • andresmorago1 Andres Mora (@andresmorago1) reported

    @lewisbyers92 @AppleSupport @Outlook Having the same issue as well as of today

  • unai_k2 Unai K (@unai_k2) reported

    @Outlook outlook down again? Can't send or receive emails. Trying to put am order through for a product. I'll end up losing out on the deal as I need to confirm an email. Shambles

  • jodemarie Jodie 💞 (@jodemarie) reported

    @Outlook Please can you try and fix the problem where having to constantly re-enter password atleast 5 times a day. I’ve spoken to others with an iPhone and they are all having the same issue. Thanks

  • texceptional Tex (@texceptional) reported

    Yes I am still being asked daily to re-login to all my Outlook accounts on iOS and @Outlook @AppleSupport don’t really seem to be trying to....fix it?

  • Bodders6 Daniel Bodycote (@Bodders6) reported

    @Outlook useless customer service to be honest, glad I am wasting a day off trying to even get a response from somebody let alone solve an issue. 😡

  • Aband0ned Aband0ned (@Aband0ned) reported

    Hey @Outlook For the last few weeks I am getting false notifications for the iOS app on my phone, the same notifications for the same few messages over and over again, but those messages don’t even exist anymore Please help me fix this or I will have to uninstall

  • captain_stavros ☠️ Captain Stavros ☠️ (@captain_stavros) reported

    @Outlook Just shut up and actually work. What is the problem?

  • _asadshah Asad Shah (@_asadshah) reported

    @Outlook The issue is with the iPhone stock mail app and not your official Outlook app.

  • Dom_Waleed KB #8 #24 وَلِيد (@Dom_Waleed) reported

    @TheF00dBae Same. I keep having the same problem with my @Outlook, logs me off all 4 accounts I use it for. Tried to talk to Microsoft support, but it didn't really help 😤

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