Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Miami, FL 17
New York City, NY 15
Sydney, NSW 12
Los Angeles, CA 11
Exeter, England 11
Seattle, WA 10
Paris, Île-de-France 10
London, England 9
Phoenix, AZ 8
Denver, CO 8
Melbourne, VIC 8
Houston, TX 8
Chicago, IL 8
Brisbane, QLD 8
Toronto, ON 7
Montréal, QC 7
Minneapolis, MN 7
Aurora, CO 6
Bordeaux, Nouvelle-Aquitaine 5
Kansas City, MO 5
Albuquerque, NM 5
Woodbridge, VA 5
San Diego, CA 5
Brooklyn, NY 5
Perth, WA 5
Columbus, OH 5
St. Louis, MO 5
Ashburn, VA 5
Toulon, Provence-Alpes-Côte d'Azur 5
Santa Ana, CA 5

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • juanpixworld J.P. Ramirez (@juanpixworld) reported

    @ThatLadDylan @Outlook Dylan I have the same issue, how did you fixed it?

  • sky_tweet Prabhu 🇮🇳 (@sky_tweet) reported

    @Outlook Outlook app on ios is so slow in downloading new messages. Is there any settings to download new messages and keep them ready for review? Or is it the display that is slow ?

  • cerisedeterre Cerisedeterre🇨🇴🇨🇦 (@cerisedeterre) reported

    @Outlook where can i go to try to fix an accout thief?

  • _MacauleyBurns Macauley Burns (@_MacauleyBurns) reported from Dunfermline, Scotland

    @Jodlet @AppleSupport @Outlook Trick of the day. Mine was doing this too. Log out of them on apple mail and re sign in as an exchange account not hotmail. It’s seemed to work

  • iamkaiwright Kai Wright, Esq. (@iamkaiwright) reported

    @Jodlet @AppleSupport @Outlook It’s an Outlook problem and they tried to pass it off as resolved a week or two ago 🙄 every bloody day since, mine has done it!

  • martinpeck Martin Peck (@martinpeck) reported

    @Outlook Any updates on this @outlook? I’m still seeing this issue. Searching Twitter suggests many other are too.

  • lavanyadeepak Deepak Kumar Vasudevan (@lavanyadeepak) reported

    There seems to be inordinately long delays in #email delivery with @Outlook @Office365 today! Any #DDoS issues with #Microsoft datacenters?

  • OughtonLydia lydiaa Christinee🌸 (@OughtonLydia) reported

    What is going on 🙄 it’s been a few weeks since I’ve been able to access my emails when will it be back up and running @Outlook #outlook #hotmail anyone still having the same problem???

  • ReneeRevelation Renee (@ReneeRevelation) reported

    @AppleSupport @Outlook It has happened again today 11/27/20 my #hotmail account is not working. I cannot sync to iPhone anymore. It says I cannot use my personal account. Please help.

  • srcshelton Stuart Shelton (@srcshelton) reported

    So @MicrosoftHelps @Outlook @HotmailUK_Help, you’ve blocking my mail server's IP, your support team has stopped answering emails without providing any attempt at resolution, and your ‘Smart Network Data Service' is broken 😡

  • dulciedarling1 Natalie Williams🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@dulciedarling1) reported from Pontardawe, Wales

    Hi @Outlook why am I having to sign in to my account all the time with my password, I’ve had to sign in 3 times today

  • TheSimArchitect 🥰 Sim 🦃🥧🎄 Architect 🏡 (@TheSimArchitect) reported

    .@Outlook for web needs to give us the option to NOT show/load images unless we pre veto the sender, otherwise the sender will know we read their message and keep spamming us. Can't find the setting anywhere, you just proxy it instead, which still sends a server request.

  • PR0JECTALICE Kerstin (@PR0JECTALICE) reported

    @outlook can you please fix the bug where it asks for my password every day on the new version of #ios it’s driving me mad

  • LunulaLeaf Stream 🌻🌺 (@LunulaLeaf) reported

    @Outlook can you fix your account errors. I keep having to log into my email every 5 minutes

  • salamurai Yorick (@salamurai) reported

    Yay i found a search term foe web @Outlook that lets you sort-of filter your emails by date received<10/01/2020 (example date) Trouble is, it's not smart enough to actually find all the items (ive done it five times now) and you still have to scroll all the way to the end

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