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Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Southport, NC 1
Bournemouth, England 1
Chester-le-Street, England 1
Greensboro, NC 1
Denver, CO 7
Novato, CA 1
Oswestry, England 1
Hobart, TAS 2
Leominster, MA 1
Stratford-upon-Avon, England 1
Sarasota, FL 1
Nashua, NH 1
Boynton Beach, FL 1
New Castle, DE 1
Plant City, FL 1
Sydney, NSW 12
Fort Worth, TX 2
Scottsdale, AZ 1
Ciudad Obregón, SON 1
Nashville, TN 2
Baltimore, MD 3
Irvine, CA 1
Fareham, England 1
Perkasie, PA 2
Pittsburgh, PA 4
Villeurbanne, Auvergne-Rhône-Alpes 1
Brooklyn, NY 2
Windsor, ON 1
Paris, Île-de-France 9
Greenford, England 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • MissSYacoby
    MissSYacoby (@MissSYacoby) reported

    Created a new email address with @Outlook Macbook didn’t save the password and now being told I can’t log in as they can’t verify me and my answers 😩😩 #hotmail #outlook #problems

  • abgoldberg
    Andrew B. Goldberg (@abgoldberg) reported

    @legoszm @gmail @Outlook Same here. Same exact thing on fresh setup on different computer—mail loads upto a certain time but nothing more recent, so definitely some kind of server-side imap/api bug.

  • rwhanco
    Robert (@rwhanco) reported

    @Outlook my gmail stopped working in outlook on Mac, iPad, and iPhone today. I can setup the account but nothing coming or going. Happened Saturday it seems. No errors just doesn’t work. @gmail you guys have any thoughts?

  • pcguy8088
    Greg (@pcguy8088) reported

    @jp_myers @Outlook I was out and needed to refer to a prior email for info. I had to phone the office to have someone look it up on my Gmail account on my desktop. Think I will ditch Gmail out of the Outlook app. This is not the first time I have had Gmail issues in the Outlook app either.

  • TheFriddle
    Krystal Heath (@TheFriddle) reported

    @Outlook and @Microsofthelps please not “This Computer Only” not relevant to problem, happens on all folders, but trying to be discreet for privacy and can’t show other folders publicly. Please advise. Thanks.

  • IAMKEVBISH
    Kevin Bishop (@IAMKEVBISH) reported

    recently my @Outlook email was hacked and I still can’t receive emails to this account. Does anyone else have this problem? HELP!

  • samorano010
    samson oluwadamilare (@samorano010) reported

    @cchukudebelu @Outlook The problem is no viable alternative to it

  • jp_myers
    JP Myers (@jp_myers) reported

    @pcguy8088 @Outlook I’m having the same issue - mail clearly shows in ios mail app and in gmail app but missing from outlook

  • MarieMcWblog
    Marie McWilliams (@MarieMcWblog) reported

    @Outlook can you advise when the server issues will be sorted? Thanks

  • pcguy8088
    Greg (@pcguy8088) reported

    I should of known better than to rely on @Outlook on iOS for my default mail app. Spent an hr trying to figure out why 1 of my Gmail accounts was not showing emails especially 1 in particular. Seems Outlook has known sync issue. Screams & no one hears me.

  • kevinrmaloney
    Kevin Maloney (@kevinrmaloney) reported

    @abgoldberg @gmail @Outlook Same problem here

  • paulfabretti
    Paul Fabretti (@paulfabretti) reported

    @JohnKennedyMSFT @Outlook Well, that’s kinda the root of the problem!

  • ProfSuess
    Steve Suess (@ProfSuess) reported

    I have no problem sending unread emails to the trash in @gmail. I have to read (or mark as having been read) every email before I delete in @Outlook. The difference? Gmail doesn't give me a bold notification next to the folder with how many unread emails are in it.

  • chaos_realm
    chaos-realm (@chaos_realm) reported

    @Outlook one of my @gmail accounts is not syncing with my gmail using Android version of Outlook I have deleted the account and re added and still not working

  • robertjelenic
    Robert Jelenic (@robertjelenic) reported

    I wish I could compose @Outlook emails in #markdown, the goofy formatting of this WYSIWYG editor is killing me… especially when you paste in from another source 😔 How is this still a problem in 2021?

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