Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Miami, FL 16
New York City, NY 15
Paris, Île-de-France 15
Exeter, England 12
London, England 11
Sydney, NSW 11
Seattle, WA 10
Melbourne, VIC 9
Montréal, QC 9
Houston, TX 8
Chicago, IL 8
Brisbane, QLD 8
Denver, CO 8
Toronto, ON 7
Minneapolis, MN 7
Phoenix, AZ 7
Brooklyn, NY 6
Perth, WA 6
Aurora, CO 6
Toulon, Provence-Alpes-Côte d'Azur 6
Albuquerque, NM 5
Bordeaux, Nouvelle-Aquitaine 5
Woodbridge, VA 5
San Diego, CA 5
Columbus, OH 5
St. Louis, MO 5
Ashburn, VA 5
Omaha, NE 5
Santa Ana, CA 5
Marseille, Provence-Alpes-Côte d'Azur 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • DrAndyMilligram TyRone (@DrAndyMilligram) reported

    @JLthesecond @MicrosoftUK @Outlook Man I have been going thru this problem for over like 2 years now, please if you talk to a live agent send me the direct contact information phone number preferably and extension please

  • emmaleighton29 Emma Leighton (@emmaleighton29) reported

    @Outlook having a major issue with my account. Entered a correct password and won’t let me in. Verification details are old so used long form and filled it in and never get a reply. I need access to this email asap

  • StephenAdewal15 Stephen Adewale (@StephenAdewal15) reported

    @pontotay @Outlook Still having the same issue

  • USAsalaryman 🇺🇸 アメリカで年収4500万サラリーマン　たかはし (@USAsalaryman) reported

    @Microsoft This is a very annoying issue. Currently on @Outlook Mac, a calendar event invitee does not get added to the invite if I save/send the event right after entering their email address (i.e., I need to click on a different field before sending). Please fix

  • DatAshe4 Dat Ashe (@DatAshe4) reported

    @Outlook Sign in is blocked again. Tried too many times.

  • basedaf69 Kyle (Azula Appreciator) (@basedaf69) reported

    @Outlook Hello, do you have any ideas on how to fix this ? I'm logging in through a notification given by the Outlook app yet this keeps popping up

  • lizasantana Liza Santana (@lizasantana) reported

    Is anyone who has their hosting via @HostGator and uses @Outlook having the same issue as me (no one is getting my emails). Apparently due to a migration going on for weeks! #horrible

  • SachinPhadke Sachin Phadke 🇺🇸 (@SachinPhadke) reported

    Hey @Outlook your last app update on iOS broke notifications of new mail. Please fix it. It’s not practical to open outlook every time a new mail comes in to see whose sent it. #outlookfail #outlook

  • ruddellkr K (@ruddellkr) reported

    Just here to complain about @Outlook — slowing down my workday since forever. WHY DO I CONSTANYLY HAVE ISSUES LOADING MY EMAIL / CONSTANTLY HAVE TO REFRESH / CLOSE WINDOWS & REOPEN TO SEE MY EMAILS. 😤😤😤😤

  • molecular_black Molecular Black ▪️⬛️ (@molecular_black) reported

    @IanHCooper @Outlook I'm having the same problem. How did you fix it?

  • virgindroid84 Linda (@virgindroid84) reported

    @Microsoft there has to be a way to get help with @Outlook without soley relying on the internet. Telling me to login for support, is pointless if I can't remember the password. I know I am not the first person to deal with this, but I sincerely hope I am the last.

  • SamuelRGalloway Samuel R. Galloway (@SamuelRGalloway) reported

    @Outlook is SO well designed. Apparently my mailbox is "almost full" - or so I've been told by the spam I'm receiving everyday, now twice a day, thereby accelerating the problem. As I said, really good design.

  • vivarovers popularSTAND fanzine (@vivarovers) reported

    UPDATE. Still locked out of our email account. Apologies again if you've heard nothing back from us since submitting your subscription request. We definitely want you to subscribe to the fanzine... but we're at the mercy of @Outlook's painfully slow technical resolution team

  • vivarovers popularSTAND fanzine (@vivarovers) reported

    @Outlook This did not resolve the issue. I need further assistance.

  • reball01 Robert Ballou (@reball01) reported

    @Outlook Your iOS 365 app glitches on text selection/replacement. This works fine on my iOS apps except Outlook. Everyone’s asking in the support community. Please fix asap.

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