Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Alcázar de San Juan, Castilla-La Mancha 38
Paris, Île-de-France 19
London, England 15
Madrid, Comunidad de Madrid 12
Exeter, England 8
Quito, Provincia de Pichincha 7
Fulham, England 7
Denver, CO 6
Southampton, England 6
Miami, FL 6
Marseille, Provence-Alpes-Côte d'Azur 6
New York City, NY 6
Toronto, ON 6
Las Vegas, NV 6
Santa Ana, CA 5
Montréal, QC 5
Torquay, England 5
Perth, WA 5
Minneapolis, MN 5
Manchester, England 5
San Diego, CA 5
Québec, QC 4
Brooklyn, NY 4
Clamart, Île-de-France 4
Inta, Komi 4
Orléans, Centre-Val de Loire 4
Brussels, Bruxelles-Capitale 4
Villeurbanne, Auvergne-Rhône-Alpes 4
Sydney, NSW 4
Mesa, AZ 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • _Cris169 Cristofer Duarte (@_Cris169) reported

    @Outlook I have a Hotmail account, I remember the password and I have access to the recovery email as well, but your page doesn’t allow me to sign in, everytime I tried this error message appears: Please retry with a different device, use a VPN, or other authentication method to sign in.

  • AnoopSi08533041 Anoop Singh (@AnoopSi08533041) reported

    @Outlook Hi team my personal Outlook account has been locked and I am not able to reset the password because getting a code over the phone is not working. Please help me need to login urgently.

  • cxlifornication no (@cxlifornication) reported

    @Cap_KB @Microsoft @Outlook having the same issue except they’re refusing to get back to me 🥰

  • InnerPhoenix420 Inner Phoenix (@InnerPhoenix420) reported

    @Outlook @Outlook your site has become dog ****, why are you allowing emails that have no sender address, you waste so much of my time having to deal with this bullshit, fix your **** already.

  • maggieofthetown Maggie Lovitt (@maggieofthetown) reported

    @ifollowedfires @Outlook The gmail app which has terrible UI

  • SnghAP 🍀AjaySingh🇮🇳🚩🇮🇳 (@SnghAP) reported

    @Outlook yar what the hell is the message "too many Requests" I can't sign in Really pissed off.

  • kenzo_staelens kenzo staelens (@kenzo_staelens) reported

    @guts2309 @Outlook Had the same issue—@Metrix_techz fixed it for me

  • elanasalet Mhm! (@elanasalet) reported

    @Outlook what’s with the slow processing!??? Not deleting things… screwing up MORE AND MORE?????? And the new outlook don’t f-ing get me started!

  • rocknrao rocknrao (@rocknrao) reported

    Is anyone else having issues with @Outlook today? Not seeing reports about it anywhere.

  • sandipkumbhar27 Sandy (@sandipkumbhar27) reported

    @Outlook I'm not able to login to my account. It was working well with multiple devices but causing issue now and even after resetting I'm not able to login. Please help.

  • boomtingl BoomtinglI (@boomtingl) reported

    @TeachREEthics @Outlook I've got the same problem. Did I say something wrong? It's like they cut you off for thinking or something? I bought a subscription to overcome the Onedrive extortion for more storage and they can't make it work.

  • micahthacker Micah Thacker (@micahthacker) reported

    @GOTORONIWOOD @Outlook This isn't just a glitch it's a betrayal of trust. While Microsoft gives canned responses, @AJTheTech actually digs into these cases. Many have recovered data through him after similar nightmares

  • tazorack Taz 泰秀樂 (@tazorack) reported

    @Outlook you guys need to fix the new desktop outlook. You want to force us to use something that needs a lot of work. This is basically the web outlook, which in itself is trash.

  • Nirka01 Nirka (@Nirka01) reported

    @Outlook @AppleSupport Guys - i am facing technical difficulties while configuring Outlook/Hotmail.com account on native iOS Mail app on iphone 16 pro. It was working fine but got abruptly stopped. Now whenever i try to configure hotmail is giving me an error Too Many Requests

  • asifrehmani Asif Rehmani (@asifrehmani) reported

    @Outlook Microsoft Outlook is such a great tool used by so many. Not sure why you guys are messing it up with the "new" Outlook. That experience is so slow... I've tried to go a couple of times now and keep on going back to the "older" Outlook.

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