Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Alcázar de San Juan, Castilla-La Mancha 41
Paris, Île-de-France 23
Madrid, Comunidad de Madrid 18
London, England 14
Woodbridge, VA 14
Chicago, IL 11
Denver, CO 9
Seattle, WA 8
Dallas, TX 8
Toronto, ON 8
Ashburn, VA 7
San Diego, CA 6
Fulham, England 6
New York City, NY 6
Bristol, England 6
Sydney, NSW 6
Montréal, QC 6
Miami, FL 5
Las Vegas, NV 5
Southampton, England 5
Manchester, England 5
Boston, MA 5
Bowling Green, KY 5
San Jose, CA 5
Brisbane, QLD 5
Houston, TX 4
Los Angeles, CA 4
Colorado Springs, CO 4
Perth, WA 4
Ottawa, ON 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • ho__say Jose (@ho__say) reported

    Yo @Outlook fix your IOS/Mac servers!!!

  • nscollard Natalie Scollard CIR Realty (@nscollard) reported

    @Outlook app still not working/synching. Your update 2 hours ago said it should be working by next update scheduled for midnight... support page now showing "will take some time." Next update scheduled for 3:30 am. SO frustrating.

  • Claysonburger La Farfa Peach (@Claysonburger) reported

    @outlook app still down for me... sigh...

  • robytall Roberto (@robytall) reported

    @outlook down until 4 am cet but microsoft was silence

  • jwellsarnold Jack Arnold (@jwellsarnold) reported

    @outlook a lot of productivity lost today because of the Mac-Outlook-Gmail *****. is there any way you could let us know this is your problem so that we aren't trying to fix things on our end?

  • danicas08 Daniela Castellanos (@danicas08) reported

    @Outlook @stefanudziela I have the same problem in my mMac and Iphone.

  • CYacoub713 Chris Yacoub (@CYacoub713) reported

    @Outlook @katelieb1 Outlook is down for my mobile as well. Getting Unable to Login error on every attempt.

  • Kaiju_GeekGrtto Kaiju of the Grotto (@Kaiju_GeekGrtto) reported

    Hey @Outlook besides mac and ios users having issues getting Gmail via outlook. Android users like myself are too... Any official word on what the issue is? Is @gmail at fault or @Microsoft?

  • Debrup_Laha Debrup Laha (@Debrup_Laha) reported

    @parroyoleon @Outlook Same problem since the morning; I thought it’s my iPhone probably which has the issues but I’m getting notifications but nothing is showing up / getting updated when I open the outlook app. So frustrating.

  • WilliamCherniak William Cherniak (@WilliamCherniak) reported from Toronto, Ontario

    Hey @Outlook, is there a new bug with @gmail integration? After a bunch of trouble shooting figured out I had to delete then re-add my gmail accounts today as “IMAP Accounts” because they wouldn’t work at all otherwise?…🤔

  • RealCatMcGill Cat McGill 😎🧚‍♀️🤦🏼‍♀️ (@RealCatMcGill) reported

    @Outlook Outlook is not syncing with Gmail or exchange server email

  • AdamRedhead Adam Redhead (@AdamRedhead) reported

    @Outlook Perfect thanks. According to your service health page, it’s an issue with Outlook mobile and Outlook for Mac and they anticipate the issue to be resolved by 12:30am (I supposed EST?)

  • iammarkryantan ᴍᴀʀᴋ ᴛᴀɴ (@iammarkryantan) reported

    Really love @Outlook mobile, but this recent outage made me switch back to the default email app. For such an ubiquitous app from a huge company like @Microsoft, it’s quite a shame that this issue slipped through to production. 🤷

  • SamithBajaj Samith Bajaj (@SamithBajaj) reported

    @Outlook hi is there an issue with your service? Unable to get my emails and it shows error 500 while reonnecting to the mail box.

  • CappadociaJames James Cappadocia (@CappadociaJames) reported

    @Outlook Is anyones outlook down. All my emails are stuck in my outbox. Can’t receive emails. Can’t download old attachments.

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