Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 17
Miami, FL 16
Exeter, England 13
New York City, NY 13
Los Angeles, CA 11
London, England 10
Seattle, WA 9
Quito, Provincia de Pichincha 9
Santa Ana, CA 8
Montréal, QC 8
Denver, CO 8
Brooklyn, NY 7
Chicago, IL 7
Minneapolis, MN 7
Phoenix, AZ 6
Calgary, AB 6
Houston, TX 6
Bordeaux, Nouvelle-Aquitaine 5
Aurora, CO 5
Sydney, NSW 5
Melbourne, VIC 5
Toronto, ON 5
Mesa, AZ 5
Portland, OR 4
Jacksonville, FL 4
Albuquerque, NM 4
Kansas City, MO 4
Perth, WA 4
San Diego, CA 4
Grenoble, Auvergne-Rhône-Alpes 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • aaronpress Aaron Press (@aaronpress) reported

    Having issues with @Microsoft and @Outlook: an OLD Hotmail account has been compromised and is being used to commit fraud. I can't log in and the @Outlook account recovery process won't let me in. There appears to be no other recourse. Sigh...

  • missrebekah13 Rebekah 🦋 (@missrebekah13) reported

    @RadJames @Outlook I’m having the same problem complete **** show it’s like Fort Knox

  • Drgreen51 Drgreen5 (@Drgreen51) reported

    @Outlook @JoelBaldwin91 I think thousands of people are having this issue. But as usual your customer service is appalling.

  • DoomishFox moon moon 🌸 (@DoomishFox) reported

    @Outlook i have a bug report: disabling spam filtering on personal 365 accounts seems to be missing. the spam filter has already flagged multiple .edu emails and even Word document sharing emails and disabling it appears to be broken.

  • Nican Nican, Snickers-Puppet (@Nican) reported

    @SQLAllFather @Outlook The constant trend of "we develop software to outsmart users on what they want to see" really annoys me at work too. Because there is always someone pitching an idea on how to make software "smarter", and it is really hard to shoot down such an apparently ambitious "ML" dream.

  • Diana_Ar_ Diana Ar (@Diana_Ar_) reported

    @Outlook I use the Mail app that comes with iPhones. I’ve never had an issue until I updated to iOS 14.2. And I’ve never had an issue with it since owning an iPhone!

  • piercedevine Pierce Devine (@piercedevine) reported

    @Apple @Outlook can you sort out the email sign in situation on the iPhones please. Very annoying having to constantly put in my outlook email password.

  • regicfc Gary (@regicfc) reported

    @Outlook @AppleSupport which is outlook constantly asking me to re-enter my password I thought this issue was resolved?

  • dellskin Dell S Kin (@dellskin) reported

    Are @outlook imap servers down or does @bluemail have problems? My outlook app is fine, but bluemail has not synced my hotmail account since 12:06am est. I have stopped and cleared bluemail cache with no effect.

  • 1samer_ . (@1samer_) reported

    @Outlook I have a problem with sending emails and verify number doesn’t sent to my phone can you solve this problem please ?

  • cheskkkk ً (@cheskkkk) reported

    @Outlook you really need to sort your **** out on iOS. it’s been broken for weeks.

  • Dumbre91 𝕾𝖆𝖚𝖗𝖆𝖇𝖍♛ (@Dumbre91) reported

    @Outlook Now I am giving you 24 hours from my side to rectify the issues. I am waiting for your response. It's high time and now you guys are testing my patience.

  • JB3658 JB365 (@JB3658) reported

    @MyNameIsMurray @Outlook @MicrosoftTeams No problem. Also issues with the join button in the teams client. Fix was to prevent the rewrite on teams domain urls to resolve for future invites. Those sent before the fix need to use the workaround of clicking join link in body of outlook invite

  • chrisburgeuk Chris Burge (@chrisburgeuk) reported

    @Outlook @EmmaLouise394 There are more than enough complaints about this specific issue on twitter that you should have diagnosed the problem by now. Sort it out already, this is affecting a large number of people, so please fix it

  • thegingerpig Ginger Pig1 (@thegingerpig) reported

    @Outlook why am I being asked for my password every few hours on my iPhone ! I contacted apple they say it’s your problem with certificate ! I deleted and added it again it worked for a few days now doing it again ! I’m kidding important emails what’s the solution !

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