Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 18
Exeter, England 10
London, England 10
Miami, FL 8
Quito, Provincia de Pichincha 8
New York City, NY 7
Santa Ana, CA 7
Seattle, WA 6
Orléans, Centre-Val de Loire 5
Denver, CO 5
Inta, Komi 5
Ashburn, VA 5
Perth, WA 5
Bordeaux, Nouvelle-Aquitaine 4
Jacksonville, FL 4
Québec, QC 4
Brooklyn, NY 4
Clamart, Île-de-France 4
Montréal, QC 4
Southampton, England 4
Sydney, NSW 4
Barnet, England 3
Minneapolis, MN 3
Lyon, Auvergne-Rhône-Alpes 3
Nantes, Pays de la Loire 3
Lille, Hauts-de-France 3
Grenoble, Auvergne-Rhône-Alpes 3
Lewisville, TX 3
La Rochelle, Nouvelle-Aquitaine 3
Villeurbanne, Auvergne-Rhône-Alpes 3

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • _steve2_ Steve Mahoney 🍎 (@_steve2_) reported from Denver, Colorado

    Back on track @Outlook vpn issues

  • kfsone Oliver Smith 💉💉 (@kfsone) reported

    Dear @outlook team, have any of you ever tried getting support for not being able to add an imap account on the android device? First, you have to answer the question: "Can't connect to my imap server" which gets you a wall of angsty text telling you it's your fault.

  • eternal11460258 e.t.e.r.na.l (@eternal11460258) reported

    @AcuteDispute @Outlook I strongly recommend @rexxytech he help me recover back my hacked account when I have similar issue. His legit and guaranteed

  • Samanth80131904 Samantha (@Samanth80131904) reported

    @Outlook I've tried those things, that's the problem, it's not working, I need someone to actually help me!

  • Jordan_Penty Jordan Penty (@Jordan_Penty) reported

    @Outlook @Microsoft your support service really needs an upgrade, ignored numerous times and completely unhelpful. Problem still unresolved.

  • dgm9704 John Nordberg (@dgm9704) reported

    Oh btw @Outlook could you also finally fix the stupid default with automatic formatting or whatever it is that breaks the standard signature separator "-- " ie. dash dash space. (I can't remember the RFC)

  • Mitch_it333 Mitch (@Mitch_it333) reported

    @Microsoft365 @Outlook Why arent there any emails in my sent emails file? This is causing massive issues in my work.

  • indranil_pawar Indranil Pawar (@indranil_pawar) reported

    @Outlook Thanks David. But I am in big trouble. Not able to recollect my PST password. Got some very important official emails there. Third party softwares are available but not trustworthy. Learnt my lesson the hard way. Thanks for reaching out.

  • ACAPULCOLYPSE1 ⒹⒶⓇⓆⒾⓋⒺⓈ™ (@ACAPULCOLYPSE1) reported

    @Outlook trying to sign in but I can't remember my password so why when I elect to have a code sent to my recovery email, I don't see said code in my recovery email inbox...

  • Steph33635 Stephanie (@Steph33635) reported

    @Outlook is your email down? As I haven't gotten anything since Tuesday.

  • LoneFox98 Owen Vincent (@LoneFox98) reported

    @Outlook 1. I was doing it online. And 2. I've done that. And still says sign in blocked. Signed in to many times

  • CryptoGangsta Parsia (@CryptoGangsta) reported

    @ericlaw @Outlook Slow down Edge for Outlook devs in protest.

  • Null_Inflikted Phil (@Null_Inflikted) reported

    For some reason @Outlook app has signed me out and won't sign back in. Problem with the app since it updated?

  • GowthamTech1 Gowtham Tech (@GowthamTech1) reported

    @gmail I know the steps to move a mail from Spam. The problem is not to send @Outlook mails to Spam. Note this as a feedback.

  • Samanth80131904 Samantha (@Samanth80131904) reported

    I've been trying to get back into my outlook account for like 2 weeks now. The only option is to "recover my account" and it's not working @Microsoft @Outlook help me!! There really needs to be another option for help

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