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Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 20
Newcastle upon Tyne, England 2
Marseille, Provence-Alpes-Côte d'Azur 1
Marshall, MN 2
Paris, Île-de-France 25
Fayetteville, AR 1
Gennevilliers, Île-de-France 1
Haddington, Scotland 1
Glasgow, Scotland 3
Burgess Hill, England 1
Crewe, England 1
Bordeaux, Nouvelle-Aquitaine 2
Port Saint Lucie, FL 1
Laval, Pays de la Loire 1
Boston, MA 4
Gilbert, AZ 2
Alturas, CA 1
Methven, Canterbury 1
Chico, CA 1
Truro, England 1
Carlisle, England 1
Honolulu, HI 2
Portoviejo, Manabí 1
Chardon, OH 6
Vincennes, Île-de-France 1
Melbourne, VIC 3
Blainville, QC 1
Leavenworth, WA 1
Rancho Murieta, CA 1
Brockton, MA 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • maaaaandyy
    tortured hot girl department (@maaaaandyy) reported

    Why can’t you fix the mail for iphone issue???? That can’t be so hard. Ask your tech team to use claude c’mon @Microsoft @Outlook @MicrosoftBr

  • JimmyFal
    Jimmy Fallon (@JimmyFal) reported

    @Microsoft @Outlook I can post this screenshot into ANY AI and they will ALL come back and tell me this email is a scam, so shouldn't we expect the same from the @outlook mail filter? Please DO BETTER, why is this hard at least let us in on the technical issues as to why this is so hard!

  • ellieeeharris
    Ellie Harris (@ellieeeharris) reported

    @Outlook how is outlook still down!! I haven’t been able to get onto my emails for a couple of days now. Help!!

  • jlandsme_93
    Jacob Landsmeer (@jlandsme_93) reported

    @TBanton18 @Microsoft @Outlook Had this problem recently- logged me out and despite my password being correct wouldn’t let me back in. Have to use other authentication methods to get back in. Worked eventually but painful.

  • MartGHtTx
    MGG_Tx_xT_ (@MartGHtTx) reported

    @Outlook I am tired of that add E-mail to protect your account sh!!!t. I can not sign in you should stop that sh!!!t.

  • Katlego_Mack
    Katlego Makgaila (@Katlego_Mack) reported

    Please fix the Outlook search tool @Outlook @Microsoft

  • FWaaks
    FreWaaks (@FWaaks) reported

    @Outlook why in the blue **** do you make it so god damn hard to attach files to emails? It’s ****** text I shouldn’t have to compress that **** down and split it into multiple files, just tell me what is the point, using your clunky dog **** email system makes my job harder

  • Cwalker6033
    Chris Walker (@Cwalker6033) reported

    @Outlook please fix the issue, cannot log into my account, cannot reset my password, cannot speak to anyone at Microsoft. Poor support for a paid service!

  • SkyBaum1
    SkyBaum (@SkyBaum1) reported from City of Longwood, Florida

    @Outlook account verification is broken. Please fix it so I can get back into my account. Thx

  • lovemesomeALLI
    alli. (@lovemesomeALLI) reported

    now I have to file a form to try to reinstate my email account all because of these ******* issues ON YOUR END @Outlook @MSFT365Status !!!!!!

  • vkfzr
    Dr. Vishal Kumar (@vkfzr) reported

    @Outlook @MicrosoftHelps I’m unable to access my email account due to issues with two-step verification. The SMS authentication service is not working & I no longer have access to Authenticator app after resetting my device.This has locked me out of my A/c despite genuine user.

  • JeffWolfeCRE
    Jeff Wolfe (@JeffWolfeCRE) reported

    @Microsoft @Office @Outlook I have been waiting for 24 hours for someone to contact me about my email issues. Please dm me today.

  • PlatinumEvents_
    Dee (@PlatinumEvents_) reported

    @Outlook The verification is not working for me when I try to log in via my laptop. Could you assist.

  • zemensberhe
    Zemen Berhe, PhD (@zemensberhe) reported

    My outlook doesn’t work since yesterday on my iPhone and iPad and I see others have similar issues! What can we do @satyanadella @Outlook 🤔

  • NoMashSousa
    Jessie Sousa (@NoMashSousa) reported

    Try another verification method That verification method isn't working right now. Please try another method. @Outlook @Microsoft hurry up and fix this

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