Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Alcázar de San Juan, Castilla-La Mancha 32
Paris, Île-de-France 24
Madrid, Comunidad de Madrid 24
Woodbridge, VA 14
Chicago, IL 12
London, England 9
Houston, TX 8
Ashburn, VA 7
Dallas, TX 7
New York City, NY 7
Atlanta, GA 7
Denver, CO 7
Minneapolis, MN 7
Sydney, NSW 7
Toronto, ON 6
Manchester, England 6
Brisbane, QLD 6
Seattle, WA 6
Midland, ON 6
Sacramento, CA 5
Charlotte, NC 5
Bristol, England 5
Boston, MA 5
Bowling Green, KY 5
Montréal, QC 5
San Jose, CA 5
Columbus, OH 5
Miami, FL 5
Louisville, KY 4
Ottawa, ON 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • LuamCortez Luam Cortez (@LuamCortez) reported

    @Outlook How can the (free) OWA, behave better than the actual (paid) app? I'm sick that, in order to solve a simple problem, I'll need to execute Powershell commands.

  • XmasTeddy90 Teddy (@XmasTeddy90) reported

    Hey @Outlook, I think there's an issue with your Android app. I dismiss a calendar notification and a few minutes later is reappears on my phone.

  • THX1138_2014 WiffleWaffle (@THX1138_2014) reported

    @Outlook Where shall I start: 1. The "Focused Inbox" slider DOES NOT WORK! 2. IMAP accounts are totally and utterly BROKEN (sent mail sits in the Outbox for ever) 3. After a temp IMAP authentication issue WHY no simple RETRY option? Have to delete account and re-add. Utter crap.

  • s_net Silvio Di Benedetto (@s_net) reported

    @RossSmithIV @Outlook You should fix the duplicate contacts bug with TestFlight build 😕. For the future add a dedicated button to manage contacts

  • mathoosala Mathoosala (@mathoosala) reported

    @Outlook are you having issues? I can receive but not send.

  • sandehalynch Sandeha Lynch, #Europa, #Earth (@sandehalynch) reported

    @AdamHartScience @Outlook Similar problem- I hope someone chimes in!

  • mchellee__ M (@mchellee__) reported

    why is @outlook running so slow on safari!?

  • LocatiM Michele Locati (@LocatiM) reported

    @Outlook Why on earth are you using #uceprotect??? They blacklisted a whole DigitalOcean netblock (2,367,232 IPs) because 0.1 % of them was reported as spammers. And to whitelist our MX server we have to pay a ransom

  • sunraysandstuff 他妈的 (@sunraysandstuff) reported

    @Outlook slow day at the office huh?

  • j3e2020 sg (@j3e2020) reported

    @Outlook password reset and go to sign in and it still says password not recognised. Been trying for days to get this issue sorted with no luck!

  • sunraysandstuff 他妈的 (@sunraysandstuff) reported

    @Outlook @SuperEbza slow day at the office huh?

  • Emmie0615 Emily Bahrami ⚓️ (@Emmie0615) reported

    Ok @Microsoft I don’t have time for @Outlook to be down 😩😩

  • VojtaHejl Vojta Hejl (@VojtaHejl) reported

    @Outlook hello, trying to contact the helpdesk with no response - my account on the iOS (IMAP) doesnt show notifications even everything is turn on. Exchange account works with no problem. Any updates of the app? Thanks!

  • vmitchell85 Vince Mitchell (@vmitchell85) reported

    Hey @Outlook … I never want to reply to myself… why does your stupid app always do that?!?! If I’m in a thread and hit reply and I was the last one to email it should be smarter! Never have this issue with other email apps!

  • GregCGilbert Greg C. Gilbert (@GregCGilbert) reported

    @JenMsft @Outlook Hit reply, scroll down, copy, scroll up, paste.  Hit send.

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