Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 66
Madrid, Comunidad de Madrid 57
Paris, Île-de-France 52
Bogotá, Distrito Capital de Bogotá 35
Barcelona, Catalunya 32
Bristol, England 25
Manchester, England 23
Seattle, WA 21
Sydney, NSW 18
Valencia, Comunitat Valenciana 18
Quito, Provincia de Pichincha 17
Birmingham, England 16
Toronto, ON 14
Melbourne, VIC 14
Mexico City, CDMX 14
Atlanta, GA 14
Leeds, England 13
Minneapolis, MN 13
Chicago, IL 13
New York City, NY 13
Southampton, England 12
Dublin, Leinster 11
Liverpool, England 11
Los Angeles, CA 10
Toulouse, Occitanie 10
Miami, FL 10
Newcastle upon Tyne, England 10
Washington, D.C., DC 10
Ashburn, VA 10
Adelaide, SA 10

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • Lord_Johnson1 Lord Johnson (@Lord_Johnson1) reported

    So @Outlook / @Microsoft decided to just shut down my hotmail account for no reason. Even after putting recovery details, I can't access my account. Wtf ?

  • DeepakS13137374 Deepak Soni (@DeepakS13137374) reported

    @MeiLara1 @Outlook I too have that problem

  • DeepakS13137374 Deepak Soni (@DeepakS13137374) reported

    @_Cris169 @Outlook This is universal problem

  • hardyrj Ryan Hardy (@hardyrj) reported

    @Outlook been unable to login to my outlook email on my PC for several days now, always says “try again later” , “we can’t sign you in right now. Please try again later”

  • ryumitsuaki Louie McBlue (@ryumitsuaki) reported

    @Outlook Since last update the Outlook app no longer fetches or sends emails on Android. I still get login prompts when logging on via desktop though. Any fix coming?

  • BeerGardenCat Your call is important to us ☎ (@BeerGardenCat) reported

    @Microsoft @Outlook @Windows Shut your 10 year email acc down, lock you out, the problems they cause by locking you out of your email are insurmountable and they put every obstacle in your way to recovering an email they invalidly locked you out of.

  • BeerGardenCat Your call is important to us ☎ (@BeerGardenCat) reported

    .@Microsoft @Outlook @Windows Shut your 10 year email acc down, lock you out, the problems they cause by locking you out of your email are insurmountable and they put every obstacle in your way to recovering an email they invalidly locked you out of.

  • 9aCedarCourt 👑 The Duchess ✡︎f Dalston 🎗️ (@9aCedarCourt) reported

    .@Microsoft @Outlook You shut my email address down with no valid reason why. Now I can't order an identical SIM card for the phone I just lost because everything is connected to that email, the email I had with you for over 10 years that you have locked me out of for no reason.

  • 9aCedarCourt 👑 The Duchess ✡︎f Dalston 🎗️ (@9aCedarCourt) reported

    @Microsoft @Outlook You shut my email address down with no valid reason why. Now I can't order an identical SIM card for the phone I just lost because everything is connected to that email, the email I had with you for over 10 years that you have locked me out of for no reason.

  • kenzo_staelens kenzo staelens (@kenzo_staelens) reported

    @guts2309 @Outlook Had the same issue—@Metrix_techz fixed it for me

  • Bobbyfagan1985 Bobby Im The Problem Fagan (@Bobbyfagan1985) reported

    @xboxuk @Outlook I haven’t received my code after redeeming my points, it’s been more than 20 minutes, it’s normally instant, is there issues?

  • maggieofthetown Maggie Lovitt (@maggieofthetown) reported

    @ifollowedfires @Outlook The gmail app which has terrible UI

  • _Cris169 Cristofer Duarte (@_Cris169) reported

    @Outlook I have a Hotmail account, I remember the password and I have access to the recovery email as well, but your page doesn’t allow me to sign in, everytime I tried this error message appears: Please retry with a different device, use a VPN, or other authentication method to sign in.

  • _Cris169 Cristofer Duarte (@_Cris169) reported

    @Outlook I have a Hotmail account, I remember the password and I have access to the recovery email as well, but your page doesn’t allow me to sign in, everytime I tried this error message appears: Please retry with a different device, use a VPN, or other authentication method to sign in.

  • elanasalet Mhm! (@elanasalet) reported

    @Outlook what’s with the slow processing!??? Not deleting things… screwing up MORE AND MORE?????? And the new outlook don’t f-ing get me started!

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