Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 19
New York City, NY 17
Miami, FL 15
Exeter, England 10
London, England 10
Montréal, QC 9
Los Angeles, CA 9
Quito, Provincia de Pichincha 9
Seattle, WA 9
Denver, CO 8
Las Vegas, NV 7
Toronto, ON 7
Santa Ana, CA 7
Calgary, AB 6
Sydney, NSW 6
San Diego, CA 6
Minneapolis, MN 6
Houston, TX 6
Brooklyn, NY 6
Dallas, TX 6
Chicago, IL 5
Sacramento, CA 5
Mesa, AZ 5
Orléans, Centre-Val de Loire 5
Inta, Komi 5
Columbus, OH 4
Charlotte, NC 4
Kansas City, MO 4
Jacksonville, FL 4
Phoenix, AZ 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • brianhey Brian Hey (@brianhey) reported

    @thurrott @Outlook @Microsoft It is terrible I agree

  • Sammy11971Saad ŊΌΌЯ ξêαƝỳ (@Sammy11971Saad) reported

    @Outlook The account and the alternative, the same problem, the validation verification, I contacted you, and there is no benefit from you. I have business, the mail is down, and so is the alternative. I want the manager of the company. Because support is useless❌

  • mhtjsh Mohit Joshi (@mhtjsh) reported

    @Outlook is redefining IMAP/POP3 by reducing Gmail users by sending impromptu notification of each and every email and making the recall memory for outlook to use more rather than Gmail! @gmail watchout for this, get the server sync fast or else you'll loose customers. @mhtjsh

  • PGhatak Pinaki Ghatak (@PGhatak) reported

    @thurrott @Outlook @Microsoft The problem is not technology. The problem lies between the chair and the keyboard. Never had ads in outlook in any flavor of outlook.

  • maulikshah88 maulik shah (@maulikshah88) reported

    @Outlook Gmail is providing quick support to their paid user. While in outlook even after paying I don't find a easy way to contact support or report an issue.

  • m1359286 mmo (@m1359286) reported

    @Outlook Hi Outlook! I am a M365 admin, Since yesterday evening; our Mac users are having sync issues with their emails, we tried all the solutions but still its not working.

  • b33rdy Kieron 🇪🇺 (@b33rdy) reported

    @Outlook your spam filters have been borked for days and days. Any chance of you kicking the server? Take the IT hammer to them…?

  • migglewiggles miggle wiggles (@migglewiggles) reported

    @Outlook did I miss an email or something? My Hotmail hasn’t gotten a new email since Tuesday 8/23 and just keeps saying cannot connect to server. Was I supposed to switch before that date or something?

  • WayneEGallagher Wayne Gallagher (@WayneEGallagher) reported

    @ThreeCare I’ve been onto ye all evening about adding the sim to my account. Ye told me @Outlook doesn’t work to use a @gmail and still that not working. Can anyone help like?

  • kayhantolga Tolga Kayhan (@kayhantolga) reported

    Hey @Outlook, Please stop showing notification count on the Junk Email folder. People like me prefer to ignore junk emails but all the time there is a badge showing how many junk emails I haven't deleted yet. Terrible distraction.

  • mirandvh 🌻 dandy mandy 🌻 (@mirandvh) reported

    HEY, y’all want to fix the email system and why spam isn’t going into spam on my email??? @Outlook My medical and job email is being flooded with spam and not automatically directing anymore and i didn’t change any setting.

  • yourhouseat2pm Dorian Williams (@yourhouseat2pm) reported

    @Outlook @MicrosoftHelps, Is it possible to switch Outlook accounts and keep all of my subscriptions, purchases, etc? This spam filtering is getting terrible!

  • KayDeeinSydney 💉KarenDinMel (@KayDeeinSydney) reported

    @Outlook is there a glitch where accepting an invitation on IPhone doesn’t get to outlook calendar? I am so tired of following up nonresponders who declare they have responded.

  • 00dodd j (@00dodd) reported

    @Outlook are use havin problems atm

  • its10out A-void (@its10out) reported

    @Outlook guys, I pay for Office 365 and ad-free online email - why am I getting so much spam recently? This is something you guys need to fix asap

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