Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 18
Miami, FL 17
New York City, NY 16
Exeter, England 13
London, England 12
Seattle, WA 11
Los Angeles, CA 11
Quito, Provincia de Pichincha 9
Chicago, IL 8
Montréal, QC 8
Denver, CO 8
Sydney, NSW 7
Perth, WA 7
Brooklyn, NY 7
Minneapolis, MN 7
Aurora, CO 6
Phoenix, AZ 6
Toronto, ON 6
Calgary, AB 6
Houston, TX 6
Melbourne, VIC 5
San Diego, CA 5
San Antonio, TX 5
Las Vegas, NV 5
Mesa, AZ 5
St. Louis, MO 4
Kansas City, MO 4
Grenoble, Auvergne-Rhône-Alpes 4
Marseille, Provence-Alpes-Côte d'Azur 4
Columbus, OH 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • the_cool_sid Siddharth Mishra (@the_cool_sid) reported

    @lasherluke @AirinRose @Outlook Any idea how to login?

  • jack_candlish Jack candlish (@jack_candlish) reported

    Outlook emails, are down Every sent email, is not making it to the recover, very frustrating. Any updates when it will be fixed ? @Outlook @Microsoft

  • Trymaine Trymaine Alfred (@Trymaine) reported

    @MicrosoftHelps @Outlook You guys are ignoring in the DM’s now. All i wanted was for you to fix my email account. I did all the steps yall asked and nothing!

  • acarp14 Alex Carpenter (@acarp14) reported

    @Outlook I’m having trouble logging into my email on my phone/receiving emails. Please advise

  • MillerWDJr William Miller (@MillerWDJr) reported

    @Outlook Please fix your email service. Outlook returns DNS failures to services despite authentication being set up correctly. Email forwarding no longer works, and I’m now not receiving servicing emails from companies like Lyft.

  • H_ozz H 😎 (@H_ozz) reported

    @Outlook email accounts been hacked can’t speak to anyone online help says sign in which is no help if accounts been hacked!?!

  • Trymaine Trymaine Alfred (@Trymaine) reported

    @alorraynecosta_ @Outlook Did they ever fix your account? I’ve been dealing with them for over a year about mine.

  • whatshreesaid . (@whatshreesaid) reported

    @Outlook why the hell doesn’t your 2FA sms system work? You’re locking users out of email IDs for a software issue on your end! And why is email recovery so complicated with you guys?! Please help

  • Pingachoo Cleo The Woke🍊🍊 (@Pingachoo) reported

    @KrestTest @Outlook @MicrosoftHelps this seems to be huge problem....I cannot sign into my account either

  • femalekendallro female kendall roy (@femalekendallro) reported

    i accidentally changed my outlook theme and they removed the pink I feel like i just got shot @Outlook fix this

  • GordonJennings Gordon Jennings (@GordonJennings) reported

    @Outlook MS email accounts can't send. Via client it just fails as if your pw is wrong. With webmail it fails silently, a copy is placed in the sent folder, but the mail is never sent. I've tested with multiple browsers, clients, and OSs. Support login is also broken.

  • FKB1212 F (@FKB1212) reported

    @Outlook Terrible

  • BuckedUnicorn Average Trucker 🦄 🚚💨💨 (@BuckedUnicorn) reported

    @Outlook Looks nice. But this won't fix your product.

  • admflagurl38 🌊🎧😻✨ (@admflagurl38) reported

    @Outlook fix your junk inbox junk mail us beyond ridiculous I have been. A loyal customer for years but the amount of junk mail to get to my emails RIDICULOUS!

  • MattBDev Matthew Bonanno (@MattBDev) reported

    @Outlook Okay. Next can you fix your spam filters? I’ve been getting so many spam and phishing attempts lately in my Inbox while the legit emails keep going to spam. Every couple of months the spam filters seem to stop working.

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