Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 17
Miami, FL 16
Exeter, England 14
New York City, NY 13
Los Angeles, CA 11
London, England 10
Seattle, WA 9
Quito, Provincia de Pichincha 9
Santa Ana, CA 8
Montréal, QC 8
Houston, TX 7
Brooklyn, NY 7
Chicago, IL 7
Minneapolis, MN 7
Denver, CO 7
Toronto, ON 6
Phoenix, AZ 6
Calgary, AB 6
Bordeaux, Nouvelle-Aquitaine 5
Aurora, CO 5
Sydney, NSW 5
Melbourne, VIC 5
Portland, OR 4
Jacksonville, FL 4
Albuquerque, NM 4
Kansas City, MO 4
Perth, WA 4
San Diego, CA 4
Grenoble, Auvergne-Rhône-Alpes 4
San Antonio, TX 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • reball01 Robert Ballou (@reball01) reported

    @Outlook Your iOS 365 app glitches on text selection/replacement. This works fine on my iOS apps except Outlook. Everyone’s asking in the support community. Please fix asap.

  • basedaf69 Kyle (Azula Appreciator) (@basedaf69) reported

    @Outlook Hello, do you have any ideas on how to fix this ? I'm logging in through a notification given by the Outlook app yet this keeps popping up

  • vickyjo Victoria Walberg (@vickyjo) reported

    @IntuneSuppTeam @Outlook Hi, is there an update on this please? As I had to uninstall all the apps I can't tell if a fix has been pushed out. Thanks

  • vivarovers popularSTAND fanzine (@vivarovers) reported

    UPDATE. Still locked out of our email account. Apologies again if you've heard nothing back from us since submitting your subscription request. We definitely want you to subscribe to the fanzine... but we're at the mercy of @Outlook's painfully slow technical resolution team

  • adikulk Aditya Kulkarni (@adikulk) reported

    Seems like @Outlook and @MicrosoftTeams are down in India 🤔

  • a_arknu Asbjørn (@a_arknu) reported

    @Office365 @Office365_Tech Seeing errors calling IMAPIProp::GetProps in an Outlook addin after updating to @Outlook 2206. 2205 has no issue, but 2206 fails with 0x80004005. Any ideas? This seems like a bug introduced in 2206.

  • davidciani David Ciani (@davidciani) reported from Marina, California

    Looks like they’ve made some progress the User Enrollment model, but these issues still exist. I can’t have personal @Outlook and company @Outlook together on a single iPhone.

  • paul_rodio Paul Rodio (@paul_rodio) reported

    @thekarenjoy @Outlook I have the same issue and have contacted @MicrosoftHelps . They have been no help at all, only saying to "clear your cache". We need a solution!

  • ruddellkr K (@ruddellkr) reported

    Just here to complain about @Outlook — slowing down my workday since forever. WHY DO I CONSTANYLY HAVE ISSUES LOADING MY EMAIL / CONSTANTLY HAVE TO REFRESH / CLOSE WINDOWS & REOPEN TO SEE MY EMAILS. 😤😤😤😤

  • TomAtTesco Tom Williams (@TomAtTesco) reported

    @Outlook Hi there, my iPhone Outlook app will not open. It updated yesterday and hasn’t worked since. I’ve done all the usual fixes (deleted, reinstalled, restarted iPhone, flight mode off/on etc) but it’s not working. I am getting push notifications for new mail though 🤔

  • melcom_ 𝙢𝙚𝙡𝙘𝙤𝙢 🎵 (@melcom_) reported

    @Outlook Is there a problem with your email system? In Thunderbird, I keep getting a message that my password is wrong, even though it is correct. I have changed my password in the meantime, but the problem still exists.

  • PettefordTim Tim petteford (@PettefordTim) reported

    @Outlook Why are your notifications still not working?

  • vivarovers popularSTAND fanzine (@vivarovers) reported

    @Outlook This did not resolve the issue. I need further assistance.

  • lizasantana Liza Santana (@lizasantana) reported

    Is anyone who has their hosting via @HostGator and uses @Outlook having the same issue as me (no one is getting my emails). Apparently due to a migration going on for weeks! #horrible

  • AnnaKrnsPR Anna K (@AnnaKrnsPR) reported

    if I wake up tomorrow and @Outlook isn't fixed someone is going to be in a lot of trouble... and that someone is @Windows for ruining my life

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