Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 18
Miami, FL 17
Exeter, England 17
New York City, NY 16
Sydney, NSW 12
London, England 10
Los Angeles, CA 10
Seattle, WA 9
Chicago, IL 8
Brisbane, QLD 8
Denver, CO 8
Minneapolis, MN 8
Perth, WA 7
Houston, TX 7
Phoenix, AZ 7
Toronto, ON 7
Santa Ana, CA 7
Brooklyn, NY 6
Aurora, CO 6
Melbourne, VIC 6
Toulon, Provence-Alpes-Côte d'Azur 6
San Diego, CA 5
Columbus, OH 5
St. Louis, MO 5
Ashburn, VA 5
Omaha, NE 5
Sacramento, CA 5
Winnipeg, MB 4
Strasbourg, ACAL 4
Lyon, Auvergne-Rhône-Alpes 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • tararose96 Tararose96 (@tararose96) reported

    @Outlook you have locked me out my account as I tried to sign in abroad with the correct password and details and now I can’t get back in! Who can I speak to!? This is beyond a joke!!!!!!! there is so help what so ever anywhere

  • TheJoeWoo Joe "JoeWoo" Rychalsky (@TheJoeWoo) reported

    @MicrosoftHelps @Outlook @Microsoft it looks like outlook or exchange is down or very slow. I called my email provider and it looks like there are server issues on Microsoft ‘s end.

  • SniffDown Marko (@SniffDown) reported

    @AnneMcGarryMars @Outlook It’s concerning how easily customer accounts can get locked for trivial reasons. If you’re facing this issue, consider seeking assistance from a trusted professional Ben_cybersecurity on instagram he’s specializes in account recovery

  • VanHelSiingh Bəäŕđĕď Đřåğøñ (@VanHelSiingh) reported

    Microsoft need to do something about hackers. Nowadays I cant even sign in to a new device because "you've sued an incorrect account or password too many times" when its just technology and hackers... @Outlook

  • ini_inibo Ini Boyhandsum Inibo (@ini_inibo) reported

    @tararose96 @Outlook Same thing happened to me, @Reva_nerd resolved the issue.

  • Forseer65 Michael F (@Forseer65) reported

    Hey @Microsoft @Outlook, your mobile app is trash. Can't handle emails over 5MB? It's 2025, not dial-up days. Time to fix your broken mess. Embarrassing.

  • tpat_eth tp₳t (@tpat_eth) reported

    how convenient ... s/o @Microsoft @Outlook - email down fam

  • mhinic_ Mare  #ljetogrozna (@mhinic_) reported

    @Outlook New Outlook for Windows suck ! It's slow, ugly, major features missing, not syncing with w calendar on task bar.... i want mail app back for good

  • bambishim 링 (@bambishim) reported

    What is @Outlook doing?! Fix your browser log-in. The app is doing fine. @MicrosoftHelps @Microsoft

  • donttreadbub Mitch (@donttreadbub) reported

    Outlook 365 is such a joke. The sheer hours wasted by IT professionals dealing with @Outlook issues on a daily basis must be off the charts.

  • rypatt31 Ryan (@rypatt31) reported

    @Outlook every time I send a email it says it's a draft even when it sends still says draft please fix this

  • VioletJet 🇨🇦 Violetjet 🌻 (@VioletJet) reported

    @Outlook Obviously you have a disastrous glitch in Microsoft 365 basic. Since signing up I have nothing but tons of junk mail every day in inbox and despite changing my settings to contacts only, contact messages in junk mail! WTH?

  • Depoetic 💙 Depoetic (@Depoetic) reported

    @Microsoft @Outlook You want me... a home-bound disabled senior that doesn't own a smart phone and only has a PC with a long broken camera feature - to sign into my Hotmail with a smart phone pointed at my face? C'mon people.

  • NycNewsWScar Biggest Trump hater 💋❤️ (@NycNewsWScar) reported

    @Outlook I’m having issues and your website and your toll free number couldn’t fix this can you help me

  • BenMurphyF35 Ben Murphy (@BenMurphyF35) reported

    @Outlook Hi, so I’ve been logged out of my Outlook account, it’s asked me to reset my password but when I do from my phone it doesn’t let me. How can I fix this? I sorta need to get into my emails.

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