Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Alcázar de San Juan, Castilla-La Mancha 32
Paris, Île-de-France 24
Madrid, Comunidad de Madrid 24
Woodbridge, VA 14
Chicago, IL 13
London, England 11
Sydney, NSW 10
Dallas, TX 9
Seattle, WA 8
Toronto, ON 8
Bristol, England 7
New York City, NY 7
Ashburn, VA 7
Atlanta, GA 7
Denver, CO 7
Minneapolis, MN 7
Miami, FL 6
Montréal, QC 6
Southampton, England 5
San Diego, CA 5
Manchester, England 5
Sacramento, CA 5
Charlotte, NC 5
Boston, MA 5
Bowling Green, KY 5
San Jose, CA 5
Brisbane, QLD 5
Columbus, OH 5
Cleveland, OH 4
Colorado Springs, CO 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • shyamznwar Shyam Sundar (@shyamznwar) reported

    Is #Hotmail down? .@Outlook ! .@MicrosoftHelps I am able to login at browser however not through apps.

  • GY1Matt Matt (@GY1Matt) reported

    Still ignoring this issue of providing false information @Outlook? What a shambles of an organisation you truly are. I'll begin shifting all my e-mails to a non-Outlook account over the weekend & cease using your service.

  • JustxMexJosie Josie (@JustxMexJosie) reported

    Yo @Outlook, instead of telling people to look at their settings for their junk/phishing, maybe you can actually look at the problem and get it fixed on your side? Just a thought you know

  • m555apm Alex (@m555apm) reported

    @DGKontopoulos @Outlook Had the same issue last few days

  • cullerz9 Rach (@cullerz9) reported

    @Outlook There’s a tonne of junk emails coming into my hotmail inbox all of a sudden. I can see lots of others reported the same. Any update on a fix?

  • Bhardwaj96Hp harish (@Bhardwaj96Hp) reported

    @Outlook help to login into my work account

  • calumtomeny calum.eth 🦇🔊 (@calumtomeny) reported

    @Outlook - please fix your spam filter.

  • SXMRob R Vail (@SXMRob) reported

    @Outlook your spam filters are not working. Please fix. I used to get hardly any. Now it’s 5-10 per hour. Please get someone on this.

  • Bhardwaj96Hp harish (@Bhardwaj96Hp) reported

    @Outlook I am unable to login in my work account due to your poor authenticator app.

  • CamillaLatham30 Camilla Sally Louise Latham (@CamillaLatham30) reported

    Anyone else having issues with @Outlook I’m getting about 500 spam emails a day recently and it’s doing my head in.

  • Richyboy2k20 🏆 Ricardos LUFC 🏆 (@Richyboy2k20) reported

    Anyone know how to easily find which accounts are linked to a certain email address? I need to close one down I have as @Outlook seem to fail at stopping phishing emails. 76 this week. Absolutely doing my head in

  • iamonabeach -on a beach- (@iamonabeach) reported

    @Outlook @SkKershaw @outlook your twitter feed is full of users reporting this issue, so stop pointing users to this link. The problem is at your end, started a few days ago, so please own it and fix it.

  • wisestriker01 Henry (@wisestriker01) reported

    @Aluminum54 @Outlook i had some experience when my account got issues, I contacted the customer support team for more than a week, but they wouldn't reply me.....not until I got referred to @_hackerdark01 here on twitter and he helped me

  • ellakathrynx Ella Kathryn (@ellakathrynx) reported

    @Outlook @SkKershaw This is suddenly affecting several customers. It’s an issue on your end not ours

  • ellakathrynx Ella Kathryn (@ellakathrynx) reported

    @Outlook are your junk filters broken? why am I suddenly getting all the junk emails in my inbox instead of junk folder?

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