Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Alcázar de San Juan, Castilla-La Mancha 39
Paris, Île-de-France 24
Madrid, Comunidad de Madrid 24
Woodbridge, VA 14
Chicago, IL 12
London, England 12
Dallas, TX 9
Sydney, NSW 9
Denver, CO 8
New York City, NY 8
Toronto, ON 8
Ashburn, VA 7
Seattle, WA 7
Minneapolis, MN 7
Bristol, England 6
Montréal, QC 6
San Diego, CA 5
Las Vegas, NV 5
Southampton, England 5
Miami, FL 5
Manchester, England 5
Sacramento, CA 5
Boston, MA 5
Bowling Green, KY 5
San Jose, CA 5
Brisbane, QLD 5
Fulham, England 4
Colorado Springs, CO 4
Perth, WA 4
Ottawa, ON 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • NickUpton88 Slick Nick (@NickUpton88) reported

    @Outlook Just started a new email account with you. Being told I need to verify, but the verification key won’t load. So now I can’t send emails?! How do I fix this. Also, been waiting over an hour to chat with an agent about this.

  • adrian_horner adrian horner (@adrian_horner) reported

    @Outlook . Showing error 500 all day! Help!

  • Sammy_dreams_r Doings get level (@Sammy_dreams_r) reported

    @Microsoft365 @Outlook my microsoft is locked and i have tried almost different numbers to help unlock it but i keep getting error message of ‘usage limit exceeded, try again tomorrow. why is that happening?

  • AppleBerryKitty Mushi (@AppleBerryKitty) reported

    Do you all have a support I can talk to live about my mail issue? @Outlook

  • spamresource Al Iverson's Spam Resource (@spamresource) reported

    @KentMcGovern @Outlook We got that a few times too. They must think we're saying we just took over an IP block, which wasn't the case. I think we argued them down from that. So annoying!

  • jenniferdoleac Jennifer Doleac (@jenniferdoleac) reported

    @maibennett @Outlook Weird, that is one problem I’ve never had w Outlook. 🙃

  • iowaambchaser iowaambchaser (@iowaambchaser) reported

    @outlook how can we tell if our lack of external emails all day is related to an outage or an account problem? thanks

  • jimjam1901 Gemma Black (@jimjam1901) reported

    @Outlook Frustrated that I can no longer access my email and account ( no fault of my own) which I have had for 14 I’ve followed all instructions to recover my account, submitted numerous recovery forms been told my account was verified & getting error message resetting password!

  • je102taime AN (@je102taime) reported

    @Outlook It still is not working, you keep saying my Gmail alternative is correct but still I am unable to receive the code. I have checked in all email boxes

  • CharlotteCockle Charlotte (@CharlotteCockle) reported

    @neens_g @Outlook My outlook is down 👀. What kind of sour eye…

  • TilismatiDunia Tilismati Dunia (@TilismatiDunia) reported

    @Facebook Respected Sir/Madam, I have trouble to unlock my facebook account. I tried many times and gave every details you need for. But cant unlock since 9 Oct 2021. And when i was signup on facebook (tilismati.dunia @outlook.com) i fill Ahmad Mahtab but on my Cnic Mahtab Ahmad

  • vela_panti nàvéèn šįñģh (@vela_panti) reported

    @Outlook @crazypau R u guys down ?? Mails not working at all..

  • ivanzlatev Ivan Zlatev (@ivanzlatev) reported

    . @Outlook @Office365 You should really fix the syncing of "subscribe from web" calendars. It's simply not acceptable in this day and age that it takes multiple hours for changes to come through and often it just stops syncing entirely...

  • smrcpTA francesco collavoli (@smrcpTA) reported

    @kitschersatz @Outlook Dm @legittoolz ASAP he help me solved my problem when I have similar issue with my locked account. His good and fast.

  • ashishvermapu Ashish Verma (@ashishvermapu) reported

    In a few days, I find so many issues with @Outlook 's web app and I switch back to desktop app. Only to immediately remind my why I hate it more.

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