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Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Branson, MO 1
Arumpo, NSW 1
Clermont-Ferrand, Auvergne-Rhône-Alpes 1
Las Cruces, NM 1
Sabadell, Catalonia 1
Guayaquil, Guayas 4
Barranca, Lima region 1
Lakeville, MN 1
Wonder Lake, IL 1
Morecambe, England 1
Grand Junction, CO 1
Paris, Île-de-France 19
Vigo, Galicia 1
Chatham, ON 1
Brest, Brittany 2
Chazay-d'Azergues, Auvergne-Rhône-Alpes 1
Denver, CO 8
Seattle, WA 10
Cleveland, OH 4
Galva, KS 1
Bordeaux, Nouvelle-Aquitaine 3
Manchester, England 6
High Point, NC 1
Airdrie, Scotland 1
Wilkesboro, NC 4
Almere Stad, fl 1
Les Tourrettes, Auvergne-Rhône-Alpes 1
Hastings, England 4
Riverside, CA 2
Richmond Hill, ON 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • 4LokoEnthusiast
    Thad Barrington IX, Ph.D. (@4LokoEnthusiast) reported

    Why is outlook showing me EMAILS FROM 2024!!!!! IT IS 2026 !!! FIX THE ******* SEARCH FUNCTION!!!!!! @Microsoft @Outlook @BillGates

  • ch1vat0n
    Fred (@ch1vat0n) reported

    @claudeai Maybe Claude can help the @NASAArtemis crew to fix their @Outlook not working? Maybe trying classy elm will do?

  • chakuchuri
    chakuchuri (@chakuchuri) reported

    @Outlook fix your app lags a lot these days. What kind of bloated app is this?

  • 1_hsm
    Cheekyman81 (@1_hsm) reported

    @Outlook I’m struggling to get any traction from your support teams to regain access to my Hotmail account. Recovery forms are not working. Who do I escalate to? I have had this issue for 1 month now.

  • jeremywhiteley
    Jeremy Whiteley (@jeremywhiteley) reported

    @Outlook when are you going to fix copilot for outlook for the Mac? Most of time copilot menu disappears when creating an email. It’s useless. @MS_OutlookMac @Copilot

  • altieri_palorca
    A R Pᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠ (@altieri_palorca) reported

    @Outlook My case involves MAILBOX CORRUPTION, not deletion. I need this escalated to the engineering team. Only they can restore internal server snapshots. The attack happened yesterday — there is still time.

  • LiamD21
    Liam Donoghue (@LiamD21) reported

    @Outlook I am having trouble logging into my account. I changed my password on my desktop yesterday and trying to update on my phone and it won’t work. I then try and log into my desktop and it won’t let me as I have ‘tried to many times’.. this is ridiculous

  • economalex
    Alexander Billy (@economalex) reported

    It seems extremely likely the US is experiencing either (a) a series of cyber attacks or (b) basic web infrastructure issues. Both @gmail and @Outlook have been down in the same week.

  • farrellshawnp
    Shawn Farrell (@farrellshawnp) reported

    .@Microsoft .@Outlook hold notices from a public library shouldn't be the innocent targets of your rate limiting. Please fix this!

  • colinmurray92
    Camm2992 (@colinmurray92) reported

    @MicrosoftHelps @Outlook I can’t login to my outlook account and I can not find the live chat. Can someone please call me

  • Stewmeak
    Stewart 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇨🇦 (@Stewmeak) reported

    @Outlook Yet another glitch today. Icon says I have mail but nothing unread in there

  • habitearth
    Habit.Earth (@habitearth) reported

    @Outlook You Suck. Why did I have to spend a ton of time troubleshooting your problems? I'm deleting you from my life.

  • faithedragon
    Fai (@faithedragon) reported

    @MicrosoftHelps @Outlook Not being able to drag and drop emails and attachments into SharePoint is a huge limitation for collaborators. Why can’t a trillion dollar company fix this?

  • VolatileAmine
    FallingDebris (@VolatileAmine) reported

    @Outlook you’d think your server could block phishing emails. FFS, the floodgate is open.

  • TechboyUK
    Paul Richardson (@TechboyUK) reported

    That sinking feeling you get when the ~15 emails you had open in Outlook disappear after a system issue😭 @Outlook team, PLEASE make it more robust!

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