Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Exeter, England 17
Miami, FL 17
Paris, Île-de-France 17
New York City, NY 13
Los Angeles, CA 11
London, England 10
Seattle, WA 9
Quito, Provincia de Pichincha 9
Santa Ana, CA 8
Montréal, QC 8
Toronto, ON 7
Houston, TX 7
Brooklyn, NY 7
Chicago, IL 7
Minneapolis, MN 7
Denver, CO 7
Toulon, Provence-Alpes-Côte d'Azur 6
Phoenix, AZ 6
Calgary, AB 6
Sacramento, CA 5
Portland, OR 5
Bordeaux, Nouvelle-Aquitaine 5
Aurora, CO 5
Sydney, NSW 5
Melbourne, VIC 5
St. Louis, MO 4
Charlotte, NC 4
Ashburn, VA 4
Jacksonville, FL 4
Albuquerque, NM 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • MohgaKamalYanni Mohga Kamal-Yanni (@MohgaKamalYanni) reported

    Do pple have problem with e mail going to junk folder in @Outlook ? Even if I said 20 times that this sender/this IP is not junk? My next e mail package is NOT going to be with @MicrosoftHelps They ignore customers

  • Crotchmonsoon Goblin (@Crotchmonsoon) reported

    @Outlook The last 4 ish days outlook is just stuck loading infinitely. Is the web browser version down?

  • jongleur1983 Peter Amrehn (@jongleur1983) reported

    Why is it that hard to share ownership of a meeting? Once in a while a problem in @Outlook as well as in @Zoom as it looks like. A meeting might have a single host, but it might be a meeting of peers as well.

  • tthrash Tom Thrash (@tthrash) reported

    Dear @Outlook If you really think "without waiting for them answer" is more syntactically sound than "waiting for their answer," we've got a problem... Thanks, A Microsoft subscriber

  • critvik Ritvik Chaturvedi 🇮🇳 (@critvik) reported

    @MicrosoftHelps Can I please expect a response to my direct message, where I shared my problem with @outlook?

  • edwardkoomson10 sonia don (@edwardkoomson10) reported

    @p_Pgrillo @Outlook Just came across your tweet.I suggest you an alternative. It must be frustrating missing a lot of memories because you got hacked unknowingly. I had the same problem but my account was retrieved by # *gilestoolx* on IG and my database was intact too.Thought this would help

  • titania1224 Cristina Robinson (@titania1224) reported

    @gallemanrx @Outlook We are having same issue - in offices located in Columbus & Atlanta, GA. Most of our users are using Wow as their ISP - which is what we are using in our office. We think it is Wow. Weird thing is it only does not work with anything Microsoft. everything else works

  • KarmenSanFrisko Nik at Nite (@KarmenSanFrisko) reported

    @Outlook are servers down??

  • colormenew Colormenew (@colormenew) reported

    @Outlook is down across multiple platforms. What is the eta on the fix?

  • ferg_franklin Fergus Franklin (@ferg_franklin) reported

    @Outlook I'm trying to recover my account and reset password but I keep getting an error message. Please can I speak with someone directly to resolve?

  • Bubbydidlz J (@Bubbydidlz) reported

    @Outlook your IOS app is terrible

  • vishal_kaushikk Vishal Kaushik 🇮🇳 (@vishal_kaushikk) reported

    @Outlook is outlook down today? #outlookdown

  • lovinglybookish ❁°°•..📖☕︎❁ (@lovinglybookish) reported

    . @Outlook absolutely ridiculous. how are you blocking me from my account and then rejecting me each time i try and send a code to verify my details. a constant loop. I'm sick of it. I need my account back. 10 years with Gmail and I've never had this issue.

  • JosephS87247319 Joseph Samuel (@JosephS87247319) reported

    @p_Pgrillo @Outlook I had similar issues why trying to access my account but hackers_system60 on Instagram helped me regain full access back to my account

  • patricksim1234 Patrick Simington (@patricksim1234) reported

    @Outlook is Outlook down I've been having issues with the app today on my phone with it not syncing my emails.

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