Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Preston, England 36
Paris, Île-de-France 32
Bogotá, Distrito Capital de Bogotá 31
Sturgis, MI 29
London, England 28
Madrid, Comunidad de Madrid 27
Barcelona, Catalunya 18
Montréal, QC 18
São Paulo, SP 16
Mexico City, CDMX 16
Sydney, NSW 14
Manchester, England 13
Blackburn, England 12
Québec, QC 8
Rio de Janeiro, RJ 8
Nottingham, England 8
Leeds, England 8
Toronto, ON 7
Seattle, WA 7
Valencia, Comunitat Valenciana 7
Reading, England 7
Curitiba, PR 7
Santiago, Región Metropolitana 6
Belo Horizonte, MG 6
Zaragoza, Aragon 6
Bristol, England 6
Medellín, Departamento de Antioquia 6
Guayaquil, Provincia del Guayas 6
Chicago, IL 5
Pantin, Île-de-France 5

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • gzelldesigns Gzell (@gzelldesigns) reported

    @Outlook I’m experiencing these issues on the mail app with iPhone. Only having this issue with outlook and if it is not resolved soon I will move to another email provider as I have not been having the best experience with @Outlook

  • wictor Wictor Wilén (@wictor) reported

    @waldekm @Outlook Sure. Different issues caused by the same problem when trying to make it “user friendly”

  • icsyrup philip (@icsyrup) reported

    @nicsmy @mademetoxic @Outlook I found a Fix . In iOS settings head to emails , delete outlook / Hotmail account . Re add it ... simple but effective fix . No more password prompts ... let me know how you get on 👌🙃

  • icsyrup philip (@icsyrup) reported

    @SarahLavigne18 @NorfolkLife_ @Outlook I found a Fix . In iOS settings head to emails , delete outlook / Hotmail account . Re add it ... simple but effective fix . No more password prompts ... let me know how you get on 👌🙃

  • AlexCave001 Alex Cave (@AlexCave001) reported

    @Outlook any idea when you will have a fix for Apple devices constantly logging out of outlook emails? It’s been quite some time now 😭

  • sandjcleaning Sandjcleaning (@sandjcleaning) reported

    @mattmaunder @Outlook Did anyone get a response I’ve got 4 outlook/Hotmail’s account on my devices and I’m still having to sign in every time it’s driving me mad and Apple have helped and they can’t do anything it’s Microsoft’s faults

  • granthubertpics Grant Hubert (@granthubertpics) reported

    Yo @Outlook. Outlook for Mac (v. 16.43) doesn't respect system-wide preference of what double clicking the title bar of the window does. I have macOS set to minimize the window, not maximize. Can we fix this please?

  • hazyric Rich (@hazyric) reported

    @Outlook I’m also very concerned I may have been hacked and have no way of closing this account down.

  • M_Z_Harrison Melissa Harrison (@M_Z_Harrison) reported

    @Outlook Hi. Why is Outlook on my iPhone STILL asking me for a password multiple times a day? As I understand it, this has been a known issue for weeks now. When will it be fixed?

  • GCurzon Curz (@GCurzon) reported

    Still having problems with @Outlook on my iPhone. Asks for password all the time 😡 - any help would be appreciated

  • So__Fiene So_F (@So__Fiene) reported

    @JohnnyJohnnySun @Outlook @GaREE_UK Yeah I have this problem very boring ! WAKE-UP !!

  • cdrider1 Craig (@cdrider1) reported

    @Outlook Well, this is iOS as stated. And that web page shows everything green which is clearly incorrect. Please can you acknowledge this issue and provide a timescale to resolution. Thank you.

  • icsyrup philip (@icsyrup) reported

    @elle_goodwill @Outlook I found a Fix . In iOS settings head to emails , delete outlook / Hotmail account . Re add it ... simple but effective fix . No more password prompts ... let me know how you get on 👌🙃

  • BekamayMay 💜 (@BekamayMay) reported

    @southcoastgal @Outlook It’s been a well-known and wide-spread issue for quite a while now. They said a couple of weeks ago thy they’d fixed it, but they haven’t and mine’s only gotten worse 😫

  • BekamayMay 💜 (@BekamayMay) reported

    @southcoastgal @Outlook It’s been a well-known and wide-spread issue for quite a while now. They said a couple of weeks ago thy they’d fixed it, but they haven’t 😫

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