Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 18
Exeter, England 18
Miami, FL 16
New York City, NY 14
London, England 11
Los Angeles, CA 10
Santa Ana, CA 8
Seattle, WA 8
Montréal, QC 8
Denver, CO 7
Phoenix, AZ 7
Toronto, ON 7
Houston, TX 7
Brooklyn, NY 7
Chicago, IL 7
Minneapolis, MN 7
Sydney, NSW 6
Melbourne, VIC 6
Toulon, Provence-Alpes-Côte d'Azur 6
Calgary, AB 6
Omaha, NE 5
Perth, WA 5
Sacramento, CA 5
Portland, OR 5
Aurora, CO 5
Lakewood, NJ 4
San Diego, CA 4
Boston, MA 4
Bexhill-on-Sea, England 4
Charlotte, NC 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • domsalisbury Dom (@domsalisbury) reported

    @aahendry @MicrosoftHelps @Outlook Terrible. Just seen this. I didn't really need another reason to move to ProtonMail, but Microsoft has given me one!

  • krimsup_ Deadly "krimsup" Poison (@krimsup_) reported

    it just me or everyone have issue with outlook 365 web? sometimes, email has not sync and need to refresh/reload the web. @Outlook @Microsoft @Microsoft365

  • seeja555 سبحان الله (@seeja555) reported

    @NYCHomoCon @Outlook Message @kawasandistro now to fix your account immediately

  • tulipwindmill Angela Mathers (@tulipwindmill) reported

    @Outlook @JimDraven My friend is having a similar issue. She has lost her profile pic,lost her inbox etc options for a bit. Junk is working though.

  • ChrisFalk ChrisFalk (@ChrisFalk) reported

    @Outlook Please. I'm begging you. STOP trying to get me to use New Outlook for Mac. I am not some luddite who hates change. New Outlook is just genuinely terrible for power users.

  • deanleigh Dean Leigh (@deanleigh) reported

    Agghh @Office365 why have you broken 'Dictate' in @Outlook . The command 'New Line' now writes the words 'New Line'. The newly added 'Auto Punctuation' doesn't seem to do a thing. Why have you broken something that was so good?

  • stealthydragon Winter Wonder Derg (@stealthydragon) reported

    How can @Outlook be such a terrible user experience and still be like the most used email client for business? How do you screw up the ability to open an image and view it separately on desktop? On my phone I tap an image it brings up a viewer. On desktop it does nothing.

  • jenbrown908 Jennifer Brown (@jenbrown908) reported

    @Outlook yo, fix the security on your site so I can actually check my email!

  • KiPos_info boosted Bobby Tables (@KiPos_info) reported

    reproducible #outlook for windows crashes on multiple computers when hovering contacts. looks like a new issue for today @MSFT365Status @Outlook. version 15330.20298 which is obviously yesterdays patch...

  • scurvydog9 scurvy dog (@scurvydog9) reported

    @MicrosoftHelps @Outlook GREED IS EVIL SPAM IS GREED EXESSIVE SPAM IS UNWARRANTED STRESS I RECIEVE 300 SPAM PER DAY YOU PERMIT SPAM EXACERBATING MY MEDICAL PSYCHOLOGICAL PROBLEMS MAKING YOU LEGALLY CULPABLE MY EMAIL ACTIVE SINCE '97 THIS ISSUE IS NEW STOP IT

  • adamhatak Adam Hatak (@adamhatak) reported

    @Outlook Hey @Outlook any updates here? Just a friendly reminder 😎 Wondering what is the issue here. 🤨

  • valkemarr Valke Mercado (@valkemarr) reported

    @Outlook please confirm how to fix the constant closing and reopen of your app? Since yesterday this has been a headache.

  • from_hastings From Hastings & Saint-Nazaire (@from_hastings) reported

    Hey @Microsoft just received a scam email to my work account, called the person who has had her work email address compromised with someone adding @outlook domain on the end. She said she reported it to you mornings ago but you still haven’t closed the scam account down, why?

  • scurvydog9 scurvy dog (@scurvydog9) reported

    @Microsoft @Outlook GREED IS EVIL SPAM IS GREED EXESSIVE SPAM IS UNWARRANTED STRESS YOU PERMIT SPAM EXACERBATING MY MEDICAL PSYCHOLOGICAL PROBLEMS MAKING YOU LEGALLY CULPABLE

  • trading4waves2 Justin Lee (@trading4waves2) reported

    @Outlook How come @outlook is not informing their users about the server outage?

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