Outlook.com Outage Map
The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Outlook.com users affected:
Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Leicester, England | 1 |
| Alès, Occitanie | 1 |
| Kalāheo, HI | 1 |
| Quito, Pichincha | 11 |
| Sevilla, Andalusia | 2 |
| Conway, SC | 1 |
| Ropley, England | 1 |
| Brisbane, QLD | 2 |
| Ciudad Apodaca, NLE | 1 |
| City of London, England | 4 |
| Paris, Île-de-France | 21 |
| Fontaine, Auvergne-Rhône-Alpes | 1 |
| Bradford, England | 2 |
| Bicester, England | 1 |
| Denver, CO | 4 |
| Parthenay, Nouvelle-Aquitaine | 1 |
| Southampton, England | 2 |
| Stonehouse, England | 1 |
| Sydney, NSW | 5 |
| Royal Leamington Spa, England | 1 |
| Martin, TN | 1 |
| Saint-Quentin-de-Baron, Nouvelle-Aquitaine | 1 |
| Plano, TX | 1 |
| Boulay-Moselle, ACAL | 1 |
| Telford, England | 2 |
| London, England | 14 |
| Valinhos, SP | 1 |
| Pasto, Nariño | 1 |
| Épinal, ACAL | 1 |
| Lyon, Auvergne-Rhône-Alpes | 3 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Outlook.com Issues Reports
Latest outage, problems and issue reports in social media:
-
Andrew (@andrewrdn463) reported@thefrostlord @Outlook SAME PROBLEM HERE FROSTLORD- Correct passwords are not being accepted by Outlook: "You've tried to sign in too many times with an incorrect account or password."
-
Santanu Banerjee (@KolkataRsogolla) reportedClient emails a table for various component names (column1) and costs (column2). I click forward in @Outlook and lo-behold, the table converts to something unreadable, each cell has been put in its own row! Why? @Microsoft please resolve this issue ASAP or moving to @ZohoMail
-
Thee Wane (@CoachWane) reported@Microsoft @Outlook y'all better fix the spam and phishing processes. Way too many spams that are not being blocked. The security team needs to wake up and do their job!!!!!!
-
alli. (@lovemesomeALLI) reportedSooo anyone else's email still down, still not allowing them to reset their password? Saying 'too many codes try again tomorrow'??? W T F!!! @Microsoft @Outlook
-
B. (@Drum_y) reported@Outlook hello, still not able to have access to my email. Can you fix it?
-
alli. (@lovemesomeALLI) reported@faisal9051911 @Outlook I'm having the same issue! 21 years too!
-
Kimberley Treece (@T25Kimi) reportedI am getting increasingly frustrated with the lack of response from @Outlook @Microsoft in relation to these issues being experienced. When will I get access back to my account???
-
Erick Salas (@MEGAARICK) reportedHey @Microsoft @Outlook I need help, someone logged in my old email account, I lost that phone number so there’s no way to recover it, I tried everything, but it’s not working and someone now added my old account to authenticator app, I need help please, I can provide all info.
-
Ms.Tab00 (@MsTab00) reported@Outlook Posting while your servers are down is asinine behavior 🥴
-
Dean (@dwpilgrim) reported@Outlook I’m having problems logging into my email on iPhone. Can someone help me fix this?
-
❄️ Mahkarona (@Maha_Kh_Alt) reported@Outlook @MicrosoftHelps Your private reply did not answer my question or help resolve my issue. I need a clear and direct answer to the question I sent you via DM. Please provide a direct answer instead of referring me to general support articles or troubleshooting steps.
-
Julia Ullrich (@JuliaUllrich13) reportedWhat the heck is up with @Outlook?? Been locked out of my email for two days and all I get is “this verification method isn’t working right now” and then it says I’ve requested too many codes! Also can’t contact support cause I can’t sign in or access your chatbot :(
-
The Desert Fox🦊 (@LaurelioLF33) reported@PBennett_ @Outlook @MicrosoftHelps Confirmation code still not working but for a few minutes it allowed me to log in with password. Try incognito
-
Koku Baboni (@ko_baboni) reported@Outlook, fix Outlook mobile!
-
Jenny (@Rinatiic) reported@Outlook I genuinely don’t know if I was hacked or bc of this outage please fix it my god