Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Alcázar de San Juan, Castilla-La Mancha 39
Paris, Île-de-France 23
Madrid, Comunidad de Madrid 19
Woodbridge, VA 14
Chicago, IL 12
London, England 12
Dallas, TX 9
Sydney, NSW 9
Denver, CO 8
New York City, NY 8
Toronto, ON 8
Ashburn, VA 7
Seattle, WA 7
Fulham, England 6
Miami, FL 6
Bristol, England 6
Montréal, QC 6
San Diego, CA 5
Las Vegas, NV 5
Southampton, England 5
Manchester, England 5
Sacramento, CA 5
Boston, MA 5
Bowling Green, KY 5
San Jose, CA 5
Brisbane, QLD 5
Colorado Springs, CO 4
Perth, WA 4
Ottawa, ON 4
Philadelphia, PA 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • ImSkyeTwit Skye (@ImSkyeTwit) reported

    @italic Are you aware that something in your emails causes problems with the desktop version of @Outlook . As soon as one of your emails is visible in the list, CPU usage spikes and Outlook freezes. I suspect is has something to do with the excessive amount of base64 you use.

  • sactiest Maul (@sactiest) reported

    I got tons of problems sending and scheduling emails this week. You good, @Outlook?

  • tommipickle Dave (@tommipickle) reported

    @Outlook you really gotta make verification slightly easier, I tried all night to login to my account and I can’t because the alt email I set up is no longer in use. Very frustrating.

  • samcramerrr sam cramerrr (@samcramerrr) reported

    @Outlook push notifications have completed stopped working on the iOS 15 mail app, been like this for weeks/maybe months. Managed to get push notifications directly from the Outlook app but it's a workaround rather than a fix. Any news?

  • ElderHoratio Anna Bacon (@ElderHoratio) reported

    @Outlook I haven't been able to access my account for almost a week. The app keeps saying it can't access the account and the website says there's a typo in the link when I click on Login.

  • Punting4aLiving Punting4aLiving (@Punting4aLiving) reported

    @Outlook @AppleSupport hi, I can’t send mail from my phone. I just get, cannot connect to server message. What do i do?

  • Mc_Nallers Ian McNally (@Mc_Nallers) reported

    @Outlook Your new fake email thats actually an ad has actually made me turn back on my adblock which had previously been turned off for outlook, terrible idea.

  • SwagNYC Dougie Fresh (@SwagNYC) reported

    @Outlook A communication failure occurred during the delivery of this message. Please try to resend the message later. If the problem continues, contact your email admin.

  • NicolaSargent8 Nicola Sargent (@NicolaSargent8) reported

    @Outlook Appalled by the non existent help from you guys. I have an issue accessing my outlook email and after completing the online form and contacting you via Facebook I have been left with no help and told your service agents can’t help. Poor service.

  • Rasmuschristens Rasmus Christensen 💙 (@Rasmuschristens) reported

    Just want to set up a login for my child to use my laptop in a separate account. Seriously do I need to create a @Outlook account/mail for this? #Windows10

  • tarmizi149 Sarah (@tarmizi149) reported

    @Kylersown12 @Outlook So sorry about that,I have had similar issues like that before,but hintcrack on Instagram helped me out,he’s a genius

  • ifrhv3 I. (@ifrhv3) reported

    Locked out of my @Outlook account and the help articles tell me in order to recover my account I have to sign in. FFS. 😩

  • dnbrv Denis Baranov 🤍❤🤍 (@dnbrv) reported

    @martymadrid Why doesn't anyone see the problem, which has existed for years? It's a pain in the *** to schedule meetings when you don't know each other's availability. @Outlook has solved it on the corporate level but it's still there for external connections.

  • Elek03 Alexander Berner (@Elek03) reported

    I'm very frustated by @gmail. We had a hacked account which was quickly fixed. Since one month poor domain reputation. GMail has no support, help or contact option to fix the issue. SPF, DKIM, DMARC everything set up and tested. Even Microsoft @Outlook does it better!

  • blobdell Bryce (@blobdell) reported

    @Outlook Just realized I hadn't got any email in several days. Hit "sync" no new mail. Logged into OWA and I have dozens of new emails. Maybe you want to fix it so that if it is not getting email for some reason that it tells the user as much.

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