Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 17
Miami, FL 16
Exeter, England 13
New York City, NY 13
Los Angeles, CA 11
London, England 10
Seattle, WA 9
Quito, Provincia de Pichincha 9
Santa Ana, CA 8
Montréal, QC 8
Houston, TX 7
Brooklyn, NY 7
Chicago, IL 7
Minneapolis, MN 7
Denver, CO 7
Phoenix, AZ 6
Calgary, AB 6
Bordeaux, Nouvelle-Aquitaine 5
Aurora, CO 5
Sydney, NSW 5
Melbourne, VIC 5
Toronto, ON 5
Mesa, AZ 5
Portland, OR 4
Jacksonville, FL 4
Albuquerque, NM 4
Kansas City, MO 4
Perth, WA 4
San Diego, CA 4
Grenoble, Auvergne-Rhône-Alpes 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • dilaragunemre Dilara (@dilaragunemre) reported

    @Outlook Anyone working on the outage? Pls solve this issue asap!

  • argylsa Emiliano Cardinale (@argylsa) reported

    @DJ_Byrd @diegoloayza @Outlook Nope, the only thing i found is that TLS 1.2 has to be enabled on the exchange server. I have the 2007 and it does not have that option aparently. I asked support if this was true or not... no response

  • DJ_Byrd DJ Byrd (@DJ_Byrd) reported

    @argylsa @diegoloayza @Outlook And still no fix

  • GreatNorthSnark GreatNorthernSnark (@GreatNorthSnark) reported

    @Outlook -- was on leave for a month, came back to O365 with a full inbox. I've been deleting for HOURS, and made less than a GB of progress; everything else on Earth can delete lickety-split, why does your product have trouble with this simple task? @Microsoft #waiting #tech

  • DJ_Byrd DJ Byrd (@DJ_Byrd) reported

    @argylsa @diegoloayza @Outlook Has anyone been able to find anyone on other forums or support communities working this issue?

  • SJBlackTweets Stuart Black (@SJBlackTweets) reported

    @EposVox @Outlook search is utterly useless. I use the desktop client to manage 6 different addresses and can NEVER find the message I want. The app is also generally very buggy and slow.

  • DonNuzzi Don N (@DonNuzzi) reported

    @Outlook why are your spam filters so terrible???

  • Amie25813 Amie (@Amie25813) reported

    @Outlook why is it so hard to talk to someone about an issue

  • yulia_bulgakova Yulia (@yulia_bulgakova) reported

    Microsoft, please have a bit of compassion towards your users and fix your form, there is clearly something wrong with it 🙏🙏🙏 or at least give an option to speak to real people who can assist over the phone.. and not another phone bot 😭 @MicrosoftHelps @msftsecurity @Outlook

  • damuffinman damuffinman (@damuffinman) reported

    Is anyone else having issues with their @outlook app on mobile?

  • AkatukundaIsaac Akatukunda Isaac (@AkatukundaIsaac) reported

    @Outlook is currently OFF whats the issue

  • RossSmithIV Ross Smith IV (@RossSmithIV) reported

    @stefann42 @Outlook Yeah, intent with the content is not known, so the APP errs on the side of caution if the admin has enabled the data restrictions. You could set the default account to be personal, but then you have the opposite problem of having to remember to set the correct acct when sending.

  • kurt765 Wear A Mask. Get the vaccine. (@kurt765) reported

    If I have two windows open for @Outlook - one each on different computers - it sure would be nice for things I do on the one computer to push over to the other. Google has no problem with this. I have to reload the browser window for Outlook to know anything has happened.

  • orchid8 Sarah Vela (@orchid8) reported

    @LPVhouse @MicrosoftTeams @Outlook also, the GIFs are terrible.

  • ultragrrl Hopeful J 😷 💉 (@ultragrrl) reported

    I set up a delayed send for my Outlook outbox. It’s been great so I can catch any mistakes. Problem is I cannot set a timer for a full Send so the messages sit in it. I’ve read the product support pages. I’ve tried multiple settings and nothing works. This can be bad. @Outlook?

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