Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 70
Madrid, Comunidad de Madrid 66
Paris, Île-de-France 53
Barcelona, Catalunya 28
Manchester, England 24
Bogotá, Distrito Capital de Bogotá 22
Glasgow, Scotland 20
Valencia, Comunitat Valenciana 20
Bristol, England 19
Birmingham, England 17
Dallas, TX 17
Seattle, WA 16
New York City, NY 15
Marseille, Provence-Alpes-Côte d'Azur 15
Quito, Provincia de Pichincha 15
Toronto, ON 14
Mexico City, CDMX 14
Minneapolis, MN 13
Newcastle upon Tyne, England 13
Chicago, IL 13
Leeds, England 12
Toulouse, Occitanie 12
Guayaquil, Provincia del Guayas 12
A Coruña, Galicia 11
Atlanta, GA 11
Los Angeles, CA 11
Málaga, Andalucía 11
Southampton, England 10
Liverpool, England 10
Dublin, Leinster 10

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • sujitk88 Sujit Kulkarni (@sujitk88) reported

    @danzrc88 @Outlook @Microsoft Tried this in my laptop, I switched to a VPN and it resolved immediately, likely an IP throttling or network issue. If you're stuck, give VPN a try. Before that clear all cache cookies from the browser and use the Outlook Web instead of the Outlook application.

  • danzrc88 danielle cumberbatch (@danzrc88) reported

    @sujitk88 @Outlook @Microsoft I’ve had the same issue, it’s driving me insane. Did it start working for you?

  • EvanHerd10 Evan Herd (@EvanHerd10) reported

    @Outlook my account got locked, and the recovery option through email is not working as I no longer have access to that account, the mobile option also won’t work. I need to get access to my account asap. I’ve got urgent emails to respond to, DM’d you already still no response.

  • MGR1970 Maria García Reynoso (@MGR1970) reported

    @enterprisenews Mine is not working 🥹🥹🥹🥹 @Outlook @MicrosoftHelps

  • omgjesss_ jess (@omgjesss_) reported

    @MSFT365Status @Outlook Mines still not working

  • NaveedQazi Naveed Qazi (@NaveedQazi) reported

    @MSFT365Status @Outlook When I log in with my password, I get a white screen with an error ‘Too many requests’. Kindly help out.

  • sujitk88 Sujit Kulkarni (@sujitk88) reported

    I can't login into my hotmail account since 2 days. Getting an error - "Too many requests" If this issue is part of the outage the least microsoft can do is send a communication to the users or provide support. @Outlook @Microsoft

  • Cittizzenn BC Citizzen (@Cittizzenn) reported

    @MSFT365Status @Outlook Still not working

  • MGR1970 Maria García Reynoso (@MGR1970) reported

    @MSFT365Status @Outlook Still not working!

  • EvanHerd10 Evan Herd (@EvanHerd10) reported

    @Outlook my account got locked, and the recovery option through email is not working as I no longer have access to that account, the mobile option also won’t work. I need to get access to my account asap. I’ve got urgent emails to respond to, DM’d you already still no response.

  • KijktSharm918 Sharmila Kijkt (@KijktSharm918) reported

    @Outlook please please please fix the Dutch version of outlook . com ...

  • chaiwala_andrew something (@chaiwala_andrew) reported

    @Outlook my account got blocked, even though I haven't sent a mail in months, And the recovery option through phone is not working, it tells me to choose another option. All my academic documents, banking apps are connected to the account. Give my account back to me.

  • wandaxscarlett al. little ******* intern. (@wandaxscarlett) reported

    @Outlook it won’t let me sign in to my mail app on my phone, keeps saying sign in is blocked and when I try to enter the verification, it says it not available right now.

  • _22_66 ْ (@_22_66) reported

    @Outlook The login issue still persists. It keeps saying the password is incorrect, and even when I try to reset it, the process fails. I hope you can help resolve this problem as soon as possible.

  • redman1968 Neil (@redman1968) reported

    @MSFT365Status @Outlook Hey @grok how many hours was microsoft Outlook down world wide?

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