Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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outlook-hotmail Hero Image

Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 18
Exeter, England 18
Miami, FL 16
New York City, NY 14
Los Angeles, CA 11
London, England 10
Santa Ana, CA 8
Seattle, WA 8
Montréal, QC 8
Phoenix, AZ 7
Toronto, ON 7
Houston, TX 7
Brooklyn, NY 7
Chicago, IL 7
Minneapolis, MN 7
Denver, CO 7
Toulon, Provence-Alpes-Côte d'Azur 6
Calgary, AB 6
Perth, WA 5
Sacramento, CA 5
Portland, OR 5
Aurora, CO 5
Sydney, NSW 5
Melbourne, VIC 5
San Diego, CA 4
Boston, MA 4
Bexhill-on-Sea, England 4
Charlotte, NC 4
Ashburn, VA 4
Bordeaux, Nouvelle-Aquitaine 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • cheskkkk ً (@cheskkkk) reported

    @Outlook you really need to sort your **** out on iOS. it’s been broken for weeks.

  • trace_s_ T 💚 (@trace_s_) reported

    @premierinn I need to change my email address on my account but the option is greyed out. How can I change the email address as the one you have is going to be deleted because @Outlook is causing me so many problems!!

  • RadJames James Sloothaak (@RadJames) reported

    @Outlook I saw you respond to somebody else with this issue via DM. I’ve filled out the form 3 times.

  • M_Z_Harrison Melissa Harrison (@M_Z_Harrison) reported

    @Outlook Hi. Why is Outlook on my iPhone STILL asking me for a password multiple times a day? As I understand it, this has been a known issue for weeks now. When will it be fixed?

  • BekamayMay 💜 (@BekamayMay) reported

    @southcoastgal @Outlook It’s been a well-known and wide-spread issue for quite a while now. They said a couple of weeks ago thy they’d fixed it, but they haven’t 😫

  • AlexCave001 Alex Cave (@AlexCave001) reported

    @Outlook any idea when you will have a fix for Apple devices constantly logging out of outlook emails? It’s been quite some time now 😭

  • cdrider1 Craig (@cdrider1) reported

    @Outlook Well, this is iOS as stated. And that web page shows everything green which is clearly incorrect. Please can you acknowledge this issue and provide a timescale to resolution. Thank you.

  • BekamayMay 💜 (@BekamayMay) reported

    @southcoastgal @Outlook It’s been a well-known and wide-spread issue for quite a while now. They said a couple of weeks ago thy they’d fixed it, but they haven’t and mine’s only gotten worse 😫

  • southcoastgal Twinkle 🧚‍♀️ (@southcoastgal) reported

    @BekamayMay @Outlook Me too! I had the same message. They clearly have a problem!

  • juanlvo Juan Vivas (@juanlvo) reported from Luxembourg, Luxembourg

    @Outlook guys, I’m really tired to re-enter my password in the setup of my iPhone, is just working fine for a few days and then start to ask again the password, c’mon guys when this issue it will be over?

  • IamAmaka Amaka (@IamAmaka) reported

    @Outlook @AppleSupport can you guys please sort out this outlook password issue. This is literally every week now, I am tired of putting in my password. It’s becoming annoying

  • southcoastgal Twinkle 🧚‍♀️ (@southcoastgal) reported

    @Outlook real problems with outlook constantly logging me out on my iPhone. It won’t even let me enter my password now. Just the wheel of doom going round and round.... so annoying!

  • hazyric Rich (@hazyric) reported

    @Outlook I’m also very concerned I may have been hacked and have no way of closing this account down.

  • GCurzon Curz (@GCurzon) reported

    Still having problems with @Outlook on my iPhone. Asks for password all the time 😡 - any help would be appreciated

  • icsyrup philip (@icsyrup) reported

    @mademetoxic @Outlook I found a Fix . In iOS settings head to emails , delete outlook / Hotmail account . Re add it ... simple but effective fix . No more password prompts ... let me know how you get on 👌🙃

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