Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Exeter, England 18
Miami, FL 16
Paris, Île-de-France 16
New York City, NY 14
London, England 11
Los Angeles, CA 11
Santa Ana, CA 8
Seattle, WA 8
Montréal, QC 8
Toronto, ON 7
Houston, TX 7
Brooklyn, NY 7
Chicago, IL 7
Minneapolis, MN 7
Denver, CO 7
Toulon, Provence-Alpes-Côte d'Azur 6
Phoenix, AZ 6
Calgary, AB 6
Perth, WA 5
Sacramento, CA 5
Portland, OR 5
Bordeaux, Nouvelle-Aquitaine 5
Aurora, CO 5
Sydney, NSW 5
Melbourne, VIC 5
Edinburgh, Scotland 4
Boston, MA 4
Bexhill-on-Sea, England 4
Charlotte, NC 4
Ashburn, VA 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • ademola_odumosu KAYODE ADEMOLA ODUMOSU (@ademola_odumosu) reported

    @Outlook Day 2. I have not been able to retrieve my mails, despite adopting the suggestions made yesterday. What is the problem exactly? KAYODE ADEMOLA ODUMOSU (ACCOUNT HOLDER)

  • tammiew tamara wall (@tammiew) reported

    @Outlook @EllenRedd I’m having the same problem and when I click on that link it sends me to a link I can’t open ?!!

  • SamieJoGould Samie-Jo Gould (@SamieJoGould) reported

    @Outlook @hwji Hi, I have been experiencing the same problem for 2 days now. I can’t create a new account. I complete the verify you’re not a robot successfully and it just loops me right back to it every time.

  • AmbersBakenCake Amber Cox (@AmbersBakenCake) reported

    Anyone else have an issue with creating an @Outlook email address? I've been round the "I'm not a robot" puzzles over 10 times and it's still not letting me in 😭😭 I'm not a robot!

  • newuser127373 skududududu (@newuser127373) reported

    @Outlook FIX YOUR SPAM FILTER

  • OriGinnelle original. (@OriGinnelle) reported

    @Outlook is terrible, companies need to stop using it

  • Jennyrober413 Jennifer Robert (@Jennyrober413) reported

    @larrylootwo @Outlook what's been happening with their system because same thing also did to me for no reasons just try message @dionysius_helios on Instagram he got mine fixed easily without stress he can help you out with the problems

  • chikejoel2 chike joel (@chikejoel2) reported

    @waxupbsas @Outlook @MicrosoftHelps I had similar issue but the support service wasn't helpful not until I was referred to julia_codingdev Instagram who helped me in getting back my asset. She is helpful

  • tammiew tamara wall (@tammiew) reported

    So…anyone with hotmail email that has suddenly gone down , I tried asking @Outlook for help for 3 days with no luck so I just worked it out for myself ! My mailbox is full ! Go to pc and delete ! I feel very smug!

  • Jennyrober413 Jennifer Robert 🦚 (@Jennyrober413) reported

    @AmbersBakenCake @Outlook what's been happening with their system because same thing also did to me for no reasons just try message @dionysius_helios on Instagram he got mine fixed easily without stress he can help you out with the problems

  • kjb_cpa Kyle J. Bauman, CPA (@kjb_cpa) reported

    MS @Outlook just told me it doesn’t trust the @MicrosoftTeams add-in and disabled it upon start up. I just feel like that’s a personal issue that #Microsoft should be sorting out amongst itself. I don’t need to be brought into that drama.

  • civiltalker Dr Michelle Cain (@civiltalker) reported

    @DanJonesOcean @Outlook Glad it's not just me. I feel like I can't handle my email anymore, but I can't tell if it's me or Outlook. Given I never had any issues with Thunderbird, I guess it might well be Outlook...

  • franklinburrus Frank (@franklinburrus) reported

    @outlook has the #worst #spam filters, hands down

  • sympmarc Marc D Anderson (@sympmarc) reported

    @pjbryant Thanks! The problem is when an email contains a link to download the ICS. The ICS file is downloaded in Edge, and then I’ve never been able to figure out where to go from there. (Yes, I’m a good boy and I use @Outlook and @MicrosoftEdge as my defaults.)

  • tammiew tamara wall (@tammiew) reported

    @obd1996 @Outlook I’m having the same issue and @Outlook are a nightmare to communicate with!? The irony

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