Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 17
Miami, FL 16
New York City, NY 15
Exeter, England 13
London, England 11
Los Angeles, CA 11
Seattle, WA 9
Quito, Provincia de Pichincha 9
Chicago, IL 8
Montréal, QC 8
Denver, CO 8
Brooklyn, NY 7
Minneapolis, MN 7
Phoenix, AZ 6
Sydney, NSW 6
Perth, WA 6
Calgary, AB 6
Houston, TX 6
Aurora, CO 5
Melbourne, VIC 5
San Diego, CA 5
San Antonio, TX 5
Toronto, ON 5
Mesa, AZ 5
Portland, OR 4
Jacksonville, FL 4
Albuquerque, NM 4
Ashburn, VA 4
Kansas City, MO 4
Grenoble, Auvergne-Rhône-Alpes 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • nyc_mrs MrsNYC (@nyc_mrs) reported

    @Outlook my outlook keeps asking me for my email. Are you guys down?

  • JVATaxnLaw Jennifer V. Abelaj (@JVATaxnLaw) reported from Manhattan, New York

    @Outlook I'm not receiving emails to my business account. Is something down right now?

  • MalcolmFrench Malcolm French (@MalcolmFrench) reported

    So, @Microsoft @Outlook and @Apple Apparently I’m not allowed to enter my actual password for my Outlook account onto my Apple devices. What the actual hell? When I enter the correct password and press “Sign In,” nothing happens.

  • MalcolmFrench Malcolm French (@MalcolmFrench) reported

    Hey @Microsoft @Outlook, just so you know, I decided to try deleting the account from my iPad and iPhone. I deleted, but y’all won’t let me reinstall. Seriously, what is your problem?

  • summeyman Jason Summey (@summeyman) reported

    @Outlook just to let you know since yesterday 4 pm in afternoon my junk mail filter is broken half of my mail ever since then and still going this afternoon junk comes to inbox every few mins i can't stop this all i can do move junk or delete was just fine weds and last week

  • CharlSweets Charlene (@CharlSweets) reported

    Can @AppleSupport please fix the mail app connection issue with @outlook? We can't get any emails because @AppleSupport isn't taking this issue seriously enough!!!

  • AaronLetzer Aaron 🦹🏿✨ (@AaronLetzer) reported

    @MalcolmFrench @Microsoft @Outlook Also having this issue. Microsoft is down

  • SwankyFrankies Dennis (@SwankyFrankies) reported

    Any one @SharePoint that can fix the ability to directly drag an email from @Outlook to a folder in Sharepoint without first dragging it to a hardrive? Thanks. It is 2021 not 1991. I will send the bill for the fix. Thank God you don't build airplanes or diapers.

  • AdamProbolsky Adam Probolsky (@AdamProbolsky) reported

    .@Microsoft broke @Outlook in the last few days. It is comical (if you are not in the middle of a crisis) to watch how they are scrambling to help people - to no avail - to fix it. I am a fan of Microsoft native desktop apps. But I am working hard to find alternative solutions.

  • VeeveeHttp Http:hiswoman (@VeeveeHttp) reported

    @Outlook is down!! #iphone #outlookdown #Microsoft

  • nancydobbsowen Nancy Dobbs Owen (@nancydobbsowen) reported

    Is @Outlook down? Nothing will load or send.

  • summeyman Jason Summey (@summeyman) reported

    @Outlook i belive back in oct was in issue on spam getting in inbox it took a few days then everything was back to normal so my question to you are you guys aware that junk mail filter broken and half going inbox since yesterday if so when will this be fixed end of week next?

  • vybrant_zw Vybrant🇿🇼🇿🇦 (@vybrant_zw) reported

    @rizaandr @Outlook I'm facing the same problem @Outlook

  • immdnizam Md Nizam (@immdnizam) reported

    @Outlook i forgot password of my outlook id. I’m trying to reset password but i can’t . Solve the problem @Outlook

  • RzBg Razerbug 💙 🇪🇺🔶 2x💉 (@RzBg) reported

    hey @Outlook your web client's new auto-complete function is TERRIBLE! it makes it nearly impossible to do something basic like, y'know, type an email. Please add a disable button, I don't want to have to go to Gmail.

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