Outlook.com Outage Map
The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Outlook.com users affected:
Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Hove, England | 3 |
| Plymouth, MA | 2 |
| Township of Evan, KS | 13 |
| Swindon, England | 3 |
| Austin, TX | 3 |
| Omaha, NE | 2 |
| Gainesville, GA | 1 |
| City of Leavenworth, WA | 1 |
| Borough of Bradford Woods, PA | 1 |
| Boston, MA | 3 |
| Toronto, ON | 16 |
| Palm Desert, CA | 1 |
| Osgoode, ON | 1 |
| Hillsboro, OR | 2 |
| Panama City Beach, FL | 2 |
| Chicago, IL | 14 |
| Surrey, BC | 2 |
| Phoenix, AZ | 10 |
| Reno, NV | 2 |
| Orchard Park, NY | 1 |
| Chantilly, VA | 1 |
| Schaumburg, IL | 1 |
| Saint Paul, MN | 1 |
| Marshall, MN | 1 |
| St. Albert, AB | 1 |
| Oak Park, IL | 2 |
| Annapolis, MD | 1 |
| Paris, Île-de-France | 26 |
| Montréal, QC | 11 |
| Croydon, England | 3 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Outlook.com Issues Reports
Latest outage, problems and issue reports in social media:
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Hey Its Burt (@josephburt) reportedProbably not what @Microsoft /@Office want to hear... yeah can you remote in and fix the two @Outlook apps running. Sounds like you still can't make a stable OS ...
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Michael Robbeloth (@mrobbeloth) reported@Outlook Email Templates in Outlook on the Web (PWA) seem to be broken. Changes do not get reflected when creating new emails using the template
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Seren Söyler (@soylerseren) reported@MicrosoftHelps @Outlook Unfortunately, I'm having trouble uploading images. And it's a very minor problem. Why is uploading images such a problem? When I upload one, delete it, and then try to upload it again, I have trouble. It's a very old problem these days.
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Romy van de Pol (@PastryQueenRomy) reported@Outlook is there an bug going around? Outlook keeps asking me to log in, I tried using all the types (phone number, secondair email, normal login) to log in but none seem to work🤔 Phone number and secondair email work for half a minute before I get kicked out again
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Jessica Melia (@JessicaMelia17) reported@Outlook locked out of my emails since 8am this morning? Tried every single trouble shooting advice you’ve suggested and still nowhere. NOT OK 👎
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Kelsey Goodwin (@kelseyg2010) reported@Outlook is the mobile system down? I can't access anything on my iPhone. It keeps saying the server failed & then my password is wrong (it's not) but yet I have no problems accessing my account on my laptop?
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Gemma King (@GemMcKing) reported@Alison_53 @Microsoft @Outlook Same if not longer 😩😡 I think it’s such a big issue but they are not communicating to us all 😩
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laura smith (@laura_smith1985) reported@Outlook Has outlook gone down on iPhones? Not been able to access mail since this morning
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Username (@123mynameis456) reportedCome on @Outlook @Microsoft let’s get this email issue fix, this has been several hours now!
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Leeora (@LeeoraEl) reported@nikitheshrimper @Outlook 2/2 If I try to download emails manually I get a message - cannot connect to server. So I’m just letting push notifications do its thing. After a few hours I did need to put in my password again. But they are working on the issues. be patient….Or log on to mail via web browser.
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Bill Skanely (@Bill_Skanely) reported@Outlook when are you going to fix the samsung Outlook mobile app? I'm locked out of my work account until I can verify my identity in the Outlook mobile app, but I can't do that when the Outlook mobile app doesn't work
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Griff (@Grifeweizen) reported@Microsoft Outlook and teams mobile apps not even opening on android galaxy s25...this is a serious issue @MicrosoftTeams @Outlook. It's a blank screen or an endless loading spiral.
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devin donnegal (@devin12557696) reported@ClubFilth @daveb1893 @Outlook You cannot read emails on the app if the server forced a log out and will not allow a new login
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Taz 泰秀樂 (@tazorack) reported@Outlook @MicrosoftHelps Outlook is awful. Using the other verification purposes are not working. Garbage system. Fix it.
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Sinus Rhythm of Life (@mind_morphotic) reported@Outlook What’s wrong with the Outlook app? Constantly boots me out of my mail having to sign in again, and now says it cannot connect to the server.