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Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Brecon, Wales 1
Craigmawr Beach, ON 1
Guayaquil, Guayas 3
New Port Richey, FL 1
Wandsworth, England 3
Xàtiva, Valencia 1
Lyon, Auvergne-Rhône-Alpes 4
Tezoyuca, MEX 1
Chicago, IL 5
Seattle, WA 8
Kamloops, BC 1
Hamilton, ON 2
Sydney, NSW 13
Springfield, IL 3
Charleston, SC 1
Medellín, Antioquia 2
Sacramento, CA 3
Quito, Pichincha 12
Chalfont, PA 1
Winfield, KS 1
Estevan, SK 1
Alexandria, VA 1
San Antonio la Isla, MEX 1
London, England 13
Canonsburg, PA 1
Southampton, England 2
Wausau, WI 1
Liverpool, England 23
Wichita, KS 3
Plymouth, MI 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • AllieTheEditor
    alliaceous allie (@AllieTheEditor) reported

    @Outlook instead of focusing on shoving copilot down everyone's throats, can you maybe work on this massive outage? kthnxbye

  • 1_hsm
    HSM_81 (@1_hsm) reported

    @Outlook Can I check that this is actually being taken seriously @Outlook as no one has responded to my DM which you requested 2 days ago. Just to clarify I cannot access my emails as your automated recovery process is not working for me and your supporting teams are refusing to help.

  • mundosimulado
    Francis Bacon 🥓 (@mundosimulado) reported

    @Outlook It’s a real ****, the last Windows updates turn my laptop very slow and Outlook classic don’t work anymore. I demand refund a refund of my money.

  • mattayoub1
    Matt Ayoub (@mattayoub1) reported

    @Outlook @Microsoft it’s been WEEKS and my Hotmail is STILL in another language! Can someone please contact me and actually follow through till the issue is resolved?

  • EmJy26
    Emmanuel J (@EmJy26) reported

    @Outlook is there any ongoing issues with outlook especially for suddenly quarantine of emails?

  • FaunaLovesFlora
    Calamity🇵🇸🕊️🇺🇦Jessica (@FaunaLovesFlora) reported

    @astrogrant @Microsoft @Outlook can you stop deep ********* AI that doesn't work down our work throats so you can pay more attention to your basic ******* programs? It's 2026 for ***** sake and you are MICROSOFT. Stop it. Just do better ffs.

  • LiamD21
    Liam Donoghue (@LiamD21) reported

    @Outlook I am having trouble logging into my account. I changed my password on my desktop yesterday and trying to update on my phone and it won’t work. I then try and log into my desktop and it won’t let me as I have ‘tried to many times’.. this is ridiculous

  • ramim_rifat_
    Ramim Rifat | Beehiiv Expert 🐝 (@ramim_rifat_) reported

    @aa1yea @beehiiv @Outlook it's a glitch! beehiiv is working on it

  • TechboyUK
    Paul Richardson (@TechboyUK) reported

    That sinking feeling you get when the ~15 emails you had open in Outlook disappear after a system issue😭 @Outlook team, PLEASE make it more robust!

  • 1_hsm
    Cheekyman81 (@1_hsm) reported

    @Outlook I’m struggling to get any traction from your support teams to regain access to my Hotmail account. Recovery forms are not working. Who do I escalate to? I have had this issue for 1 month now.

  • themanamonggods
    the man among gods 🧛🏿‍♂️ (@themanamonggods) reported

    @PatriotWalker @Outlook @Microsoft I'm going through the same issue here

  • Joel94994231
    Joel (@Joel94994231) reported

    @Outlook @marti81_16 If the fkn log in system. I can't log in half the time says to many times login in use different browser. Just let me use a fkn password. I don't want 50 different methods. Ffs. Wake ******** up @Outlook

  • zafraana86
    🌼🇰🇼زعفرآنه🇰🇼🌼 (@zafraana86) reported

    Unable to sign in to my Outlook account. Is there a current outage? Please advise when it will be resolved. @Outlook @Microsoft

  • miningmark48
    Mark (@miningmark48) reported

    Hey @Microsoft… please fix @Outlook’s bullet point. They’re terrible.

  • Lewi54ox
    Lewis Fox (@Lewi54ox) reported

    @Microsoft @Outlook tried signing into my account on my Xbox. Couldn’t so had to try sign in on my Hotmail. Couldn’t, tried resetting password on the app gave ALL MY OWN CORRECT INFO. Couldn’t, tried calling for help, got told to sign in online to reset password. Honestly🤬

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