Outlook.com Outage Map
The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Outlook.com users affected:
Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Paris, Île-de-France | 25 |
| Madrid, Comunidad de Madrid | 25 |
| Alcázar de San Juan, Castilla-La Mancha | 23 |
| Woodbridge, VA | 14 |
| Chicago, IL | 13 |
| Sydney, NSW | 11 |
| New York City, NY | 10 |
| London, England | 9 |
| Seattle, WA | 9 |
| Melbourne, VIC | 9 |
| Houston, TX | 9 |
| Atlanta, GA | 8 |
| Minneapolis, MN | 8 |
| Ashburn, VA | 7 |
| Denver, CO | 7 |
| Brisbane, QLD | 7 |
| Dallas, TX | 7 |
| Toronto, ON | 7 |
| Montréal, QC | 7 |
| Manchester, England | 6 |
| San Jose, CA | 6 |
| Miami, FL | 6 |
| Calgary, AB | 6 |
| Midland, ON | 6 |
| Charlotte, NC | 5 |
| Wandsworth, England | 5 |
| Columbus, OH | 5 |
| Ottawa, ON | 5 |
| Sacramento, CA | 5 |
| Bristol, England | 5 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Outlook.com Issues Reports
Latest outage, problems and issue reports in social media:
-
Dr. Rita McCracken, MD, PhD (she/her)
(@DrRitaMc) reported
Hey @Microsoft365 @Outlook all the content of emails and attachments has disappeared from my desktop inbox. Restarting x 2 has not helped. Automatic updates turned on. (MacOS big sur, 11.6) No issue with emails on iPhone. Googled for answers… no luck. 😬 what do I do?
-
Kyle
(@kradon86) reported
@ITguySoCal @Outlook No issue with my TOTP codes, mixed results with Microsoft or AAD accounts
-
Michael
(@michael_24) reported
@ITguySoCal @Outlook It brought back the AAD account names but all in broken states where I had to re-do them all for M365 accounts (Notify via app). So complete failure in my use case when getting a new phone.
-
TotalSpurs
(@SpursTotal) reported
@Outlook is Outlook down? Does not login
-
Candice James
(@JamesFiliyaro) reported
@JanaNeumann_92 @Outlook Same thing happen to here I wasn’t able to login my account regardless I have made several complain to there team but luckily I was directed to (xbxhacks_3) on Instagram by a friend and they help me fix my account back
-
Penny Lee
(@PennyLee92) reported
@Outlook my Hotmail has stopped receiving emails since Christmas Eve ..please may someone help me fix this
-
rootsecdev
(@rootsecdev) reported
@ITguySoCal @Outlook When I switched phones the restore went fine. Anything with a 2FA code worked with no issue. M365 enterprise accounts was a different story. Over all pretty painless.
-
Anshul
(@Anshul17840647) reported
I m using a mail on OUTLOOK n I unlock today but when I send any mail receivable party is not receive any mail by my side pls help me to resolve the issue. @msonenote @Outlook
-
Bobby Cuddy
(@Cuddy120) reported
@rhymeswithcandy @Outlook Same. Mine has been down all day.
-
The Literal Sick Man of Europe
(@stonkcat) reported
@Outlook Yo, your iOS app’s search has been infuriatingly broken for a while now (for me, anyway). I search for stuff that’s in my inbox and it just will not find it. Pls fix
-
Haja Mohaideen
(@haja_mohaideen) reported
I wonder when @Microsoft @Outlook will resolve the 3rd party email client issue. Really messing up my workflow.
-
Izaak
(@Izaak40828175) reported
@Outlook Are there issues with outlook app atm? Having problems sending and recieving emails.
-
Woman of Wonder
(@WonderW97800751) reported
@bernabephoto @Outlook That’s terrible
-
Marshall_No_Matters
(@no_marshall) reported
@Outlook @MicrosoftHelps Is there any known issue???
-
♡︎
(@sakaiiibackup) reported
@Outlook is outlook on safari not working anymore for iphones under ios 13? I can’t load the page it’s been 2 weeks....