Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Exeter, England 17
Miami, FL 17
Paris, Île-de-France 17
New York City, NY 13
Los Angeles, CA 11
London, England 10
Seattle, WA 9
Quito, Provincia de Pichincha 9
Santa Ana, CA 8
Montréal, QC 8
Toronto, ON 7
Houston, TX 7
Brooklyn, NY 7
Chicago, IL 7
Minneapolis, MN 7
Denver, CO 7
Toulon, Provence-Alpes-Côte d'Azur 6
Phoenix, AZ 6
Calgary, AB 6
Sacramento, CA 5
Portland, OR 5
Bordeaux, Nouvelle-Aquitaine 5
Aurora, CO 5
Sydney, NSW 5
Melbourne, VIC 5
St. Louis, MO 4
Charlotte, NC 4
Ashburn, VA 4
Jacksonville, FL 4
Albuquerque, NM 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • ismascarade Ismaël (@ismascarade) reported

    When I use @Outlook on the web, I can barely use because it is so slow... I don't have the same issue with Gmail or any other website. Is there something I'm doing wrong or is this website just poorly made?

  • palapaogamer Palapão Gamer (@palapaogamer) reported

    @Outlook why outlook is so slow to execute rules that i create?

  • CarrieGape 𝐂𝐀𝐑𝐑𝐈𝐄 (@CarrieGape) reported

    @Outlook I’m trying to recover an old email account, I have some VERY important information on there that I NEED access to. I’ve tried filling in the form but it keeps saying it’s unsuccessful. Please if there is anyone I can talk to to fix this 🙏🏼

  • Alonso125000 Rubenv/dHeijden (@Alonso125000) reported

    @Outlook I am having problems with Mail. Can i dm?

  • AnaVManana Ana Velázquez Mañana MD MSc (@AnaVManana) reported

    @inas_md Yes! Though, doesn't fix the fact that people like me don't truly understand phonetic spelling. Some institutions have @NameCoach that I believe allows you to record your pronunciation. We should be able to add a recording at the end of your email signature, @Outlook need help!

  • Siddhr21 Siddharth (@Siddhr21) reported

    @Outlook hi Team. My rules are not working on Outlook 365 work account on Web app. Its just give the message running rules.... PLEASE Help

  • UofUITStatus UofU IT Status (@UofUITStatus) reported

    @EricRobertson @Outlook Hi Eric. We apologize for the issues you've experienced with Outlook. If you haven't already, please call the Help Desk at 801-581-4000.

  • HelenJa52053537 Helen James (@HelenJa52053537) reported

    @coachcryp @Outlook Was having the same issue,I got my account unlocked with the help of __hack__hub on Instagram,this guys are very good and reliable.I think you should also try to contact them.

  • sayheybrian Say Hey Brian (@sayheybrian) reported

    .@Outlook Why does the app make me sign in every time I open it? Shouldn't once be enough?

  • Ghoul_of_London ⚠️Skeleton O'Rourke⚠️ (@Ghoul_of_London) reported

    @MicrosoftHelps @Outlook I've just realised that spellcheck isn't working when in message edit view. I was about to send a communication to hundreds of our global users with spelling errors - this is seriously uncool

  • xclaireann 𝐜𝐥𝐚𝐢𝐫𝐞 (@xclaireann) reported

    @Outlook hi, my dad is having trouble getting into his outlook account as it is saying that there is suspicious activity, but we have tried multiple times to recover the account but it is saying not enough evidence to recover, how will he get his account back?

  • jadeytee1 jadeytee (@jadeytee1) reported

    Having massive issues trying to get back into my outlook email! I have a brand new email just before Xmas haven’t used it since. Can’t remember my password and now can not get back in the recovery form keeps failing? Any ideas?! @Microsoft @Outlook

  • seanstickle Seán Stickle (@seanstickle) reported

    Contestant 4: @Outlook. Apparently uses Word (or Word's text engine) for the editor, which is slow. Defaults to Calibri on the Mac, which is like a knife to my eyes. Message threads awkward as hell. Feels like the Outlook web app in a wrapper. No 3rd party integrations.

  • GuitarStahr StahrJ (@GuitarStahr) reported

    I don't text - I msg. on a PC. @Microsoft requires me to login to @Outlook with a texted verification code on a mobile phone. MS doesn't have a phone OS, so they're basically telling me to buy into their competitors. #DumbBusinessPractices

  • lavanyadeepak Deepak Kumar Vasudevan (@lavanyadeepak) reported

    Most funniest gesture with @Microsoft @Outlook @Office365 . Sent an email to myself. It got recorded in #SentItems but in #Inbox it got recorded as #DeliveryFailure Remote Server returned '550 5.7.520 Message blocked because it contains content identified as spam. AS(4810)'

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