Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Alcázar de San Juan, Castilla-La Mancha 42
Paris, Île-de-France 15
Madrid, Comunidad de Madrid 14
London, England 13
Woodbridge, VA 12
Fulham, England 7
Las Vegas, NV 6
Chicago, IL 6
Seattle, WA 6
Dallas, TX 6
Sydney, NSW 6
Santa Ana, CA 5
Manchester, England 5
Marseille, Provence-Alpes-Côte d'Azur 5
Denver, CO 5
San Diego, CA 5
Ashburn, VA 5
New York City, NY 5
Bristol, England 5
Southampton, England 5
Toronto, ON 5
Bowling Green, KY 5
Miami, FL 4
Mesa, AZ 4
Perth, WA 4
Montréal, QC 4
Atlanta, GA 3
City of London, England 3
Brooklyn, NY 3
Coronel Suárez, BA 3

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • chrisu91 Chris (@chrisu91) reported

    @FrankZhuang3 @AlexPKunz @Outlook It’s not just you! Also having the same issue with my Gmail account. Did you happen to update the app today? That’s when my issues began.

  • Billford123 Billford123 (@Billford123) reported

    @Outlook Think there is an issue with gmail being brought into MS Mail and Outlook....hotmail syncs, gmail does not (since around 12:30pm est)

  • julia_locklear Workplace Whisperer (@julia_locklear) reported

    Hey @Outlook why won't any of my gmail accounts sync all of a sudden? I've deleted and added them and resintalled Outlook and nothing; not even an error message telling me what's wrong. I'm using the Mac version.

  • olislacke Oli Slacke (@olislacke) reported

    @stefanudziela @Outlook Same issue here. Not pulling down on iOS either. When will this be fixed?

  • ToniaPa70336560 Tonia Patterson (@ToniaPa70336560) reported

    @Outlook Outlook is driving me insane today. I’m getting notifications for emails, but when I open the app on my iPhone and iPad Pro the emails aren’t there. Anyone experiencing that particular issue?

  • pmourad84 Pau (@pmourad84) reported

    @stefanudziela @Outlook Same issue here!

  • TracyExplains Dr. Tracy A. Pearson, JD ⚖️🎥📺🎤 (@TracyExplains) reported

    @David44223 @Outlook Indeed. Still not working.

  • jonreens Promopunk (@jonreens) reported

    @Outlook The proper teams would have tested the updates before rolling it out and taking everything down system-wide. The proper teams would also not take a full workday to roll back the incorrect changes that were made while a patch was figured out.

  • AnnaKrnsPR Anna K (@AnnaKrnsPR) reported

    Gonna go ahead and add myself into the growing annoyance of @gmail --> @Outlook twitter conversation happening right now. my outlook not working on my Mac is really hurting my 9-5 heart.

  • FrankZhuang3 Frank Zhuang (@FrankZhuang3) reported

    @AlexPKunz @Outlook I have the same problem. I removed my gmail account, and added it again but doesn't work. I have to download the Gmail app. I believe it is a global issue?

  • ajsmith AJ Smith (@ajsmith) reported

    Same as many of you, but @gmail is down on my @outlook on MacOS and iOS

  • cumberlate1 .🧪 (@cumberlate1) reported

    @ToniaPa70336560 @Outlook Same issue

  • jonreens Promopunk (@jonreens) reported

    @Outlook @stefanudziela How is this STILL down? It has been down for at least 5 hours.

  • kimma89 Kim-Eirik Karlsen (@kimma89) reported

    @sunpech @Outlook @MicrosoftHelps Yup! Spent an hour trying to fix it, thinking i has bruken something when installing a new e-sim, before i noticed my work mail was still working…

  • AshleySiech Ashley Siech (@AshleySiech) reported

    @Outlook fix your **** before I lose my mind

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