Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
São Paulo, SP 39
Preston, England 38
Sturgis, MI 37
Madrid, Comunidad de Madrid 26
Bogotá, Distrito Capital de Bogotá 22
Stoke-on-Trent, England 20
Paris, Île-de-France 17
Mexico City, CDMX 13
Barcelona, Catalunya 13
Denver, CO 12
Los Angeles, CA 12
Brisbane, QLD 11
Manchester, England 10
Medellín, Departamento de Antioquia 10
Rio de Janeiro, RJ 9
Santiago, Región Metropolitana 9
London, England 8
Sydney, NSW 7
Perth, WA 7
Lima, Provincia de Lima 7
Cali, Departamento del Valle del Cauca 7
Campinas, SP 7
Curitiba, PR 6
Guayaquil, Provincia del Guayas 6
Grantham, England 6
Seattle, WA 6
Monterrey, NLE 6
General Alvear, BA 6
Croydon, England 6
Quito, Provincia de Pichincha 5

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • albilaga Albilaga (@albilaga) reported

    @ProtonMail bridge not working in new @Outlook for mac?

  • realDotNetDave David McCarter - Available for work June 7th! (@realDotNetDave) reported

    I don't know about you, but the font in the new @Outlook search box is so small, I can barely read it! Also, the my autocomplete of email addresses is broken too. :-(

  • RyanCartiers RyanCartier (@RyanCartiers) reported from Calgary, Alberta

    @Microsoft365 I called #customersupport and they said they cannot help with the app, use @outlook support – who is incapable of finding the ticket, doesn’t address the problem, repeats the same questions over despite the answer already being provided - and then asks me how they did.

  • STEVEN5579 Steven Nguyen (@STEVEN5579) reported

    @Outlook I have newly bought Microsoft Office Home and Business 2019. However Outlook has error. I contacted Microsoft but not yet got reply. Too bad service from Microsoft.

  • EmmaBurlow Emma Burlow (@EmmaBurlow) reported

    IT Tweeps... when typing fast into outlook email I regularly get a glitch where outlook stops to set up a calendar invite. I'm guessing it's a shortcut or synch issue, but Google can't help, any ideas? #Outlook @MicrosoftHelps @Outlook

  • 8ballbrad Graywulf Says #KidneyforMinty!!! (@8ballbrad) reported

    @Outlook Is Outlook Live down? I haven't gotten any emails since friday, and I'm awaiting a verification email.

  • shamster24 Shamira Port-Louis (@shamster24) reported

    @Outlook how do I fix my account? Someone from Vietnam tried logging in to my account and now I can't fix it, nothing's working!

  • totitolvukall Thor (Þór) (@totitolvukall) reported

    The IMAP settings and problem diagnostics of @Outlook on Android could be a WHOLE lot better than they are. I'd almost go as far as declare them borderline unusable as they are.

  • jamesliammcd James McDermott 🌈 (@jamesliammcd) reported

    @Outlook hello! for the last 24 hrs, when I reply to emails from my hotmail account, I receive the email 'Remote Server returned '550 5.7.520 Message blocked because it contains content identified as spam. AS(4810)'. Do you have any advice on how to rectify this? Thanks

  • BeadlyJames Scarface (@BeadlyJames) reported

    @Outlook is there a problem with sending emails on Android? Haven't been able to send since yesterday and states internal server error

  • jamesliammcd James McDermott 🌈 (@jamesliammcd) reported

    Twitter... I use #Outlook/#Hotmail when I've sent emails in the last 24 hours, they bounce and I receive 'remote Server returned '550 5.7.520 Message blocked because it contains content identified as spam. AS(4810)'. Help! Any advice? @Outlook

  • Pxtl Martin Zarate (@Pxtl) reported

    Hey @Outlook , traditionally the way to let a user know that they're no longer sending/receiving email is to put up an error box or something, not just "need password" in the status bar. Like, if I'm sending an email, I expect it to send. If it's gonna sit in outbox, tell me.

  • fairlyinactive Icky (@fairlyinactive) reported

    @Outlook Hello how do I move all the read emails in my inbox into a folder in one go (desktop)? It's surprising that I can't simply drag and drop multiple selected emails, nor is there a visibile drop-down option to move to a folder, especially when you consider that it is 2021

  • DaniChirinosP Daniela Chirinos P. (@DaniChirinosP) reported

    @Microsoft365 @Outlook Hi there :) is there something wrong with your server? Cant seem to attach a file to my emails

  • PaulGC84 Paul C (@PaulGC84) reported

    @Outlook are you still having issues with retrieving emails from IMAP accounts? The issue seemed to be fixed albeit temporarily. Now every few hours I’m being asked by the app to login to my IMAP account? Are you able to assist with this?

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