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Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bordeaux, Nouvelle-Aquitaine 1
Exeter, England 1
Toronto, ON 4
Treorchy, Wales 1
Portsmouth, England 1
Edmonton, AB 1
Macon, GA 1
Saint-Martin-de-Saint-Maixent, Nouvelle-Aquitaine 1
Guadalajara, JAL 2
Oklahoma City, OK 2
Paris, Île-de-France 15
London, England 2
Nottingham, England 1
Southend-on-Sea, England 1
Brest, Brittany 1
Madrid, Madrid 1
Cuauhtémoc, CHH 1
Terrebonne, QC 3
Chesterfield, England 1
Nîmes, Occitanie 2
Vergèze, Occitanie 1
Manchester, England 1
Montpellier, Occitanie 2
Binges, Bourgogne-Franche-Comté 1
Rancho Santa Fe, CA 1
Bloomington, IL 1
Saint-Priest, Auvergne-Rhône-Alpes 1
Royal Leamington Spa, England 2
Aulnay-sous-Bois, Île-de-France 1
Dallas, TX 4
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • JimmyFal
    Jimmy Fallon (@JimmyFal) reported

    @Microsoft @Outlook I can post this screenshot into ANY AI and they will ALL come back and tell me this email is a scam, so shouldn't we expect the same from the @outlook mail filter? Please DO BETTER, why is this hard at least let us in on the technical issues as to why this is so hard!

  • carahuljain03
    CA. Rahul Jain (@carahuljain03) reported

    @Microsoft @Outlook May I know what global issue is going on with microsoft & what is the issue in API in activation of new services of outlook and other M365 services. Can I expect any response here.

  • MarkDABond
    Mark Bond (@MarkDABond) reported

    I can't believe this. Yesterday I could get in to my @Outlook Hotmail easily with 2 Step Verification. But now someone else has managed to accidentally use my mobile number (ends in 52) to override my use and use it to verify their account ending in 56. @Microsoft how do we fix this?

  • RogerDeReu
    🇺🇸 Roger DeReu 💵📈 (@RogerDeReu) reported

    So @Outlook was down yesterday and @ProtonMail is down today. What's going on?

  • wilsonpeter48
    peter wilson (@wilsonpeter48) reported

    @Outlook help I need to send a video in an email buts it's telling me it can't can't due to size but I had this issue before and shrunk the video to nearly nothing but still won't work so how do you manage it pro do it

  • AlexNBCMT
    Alex Hoffman (@AlexNBCMT) reported

    @Outlook has been down for 8 hours on a Monday. This is the journalism equivalent of getting ejected from a game.

  • SUPERFRENCHBIGZ
    Zaki Qayoumi (Zack) #VaccinesSaveLives (@SUPERFRENCHBIGZ) reported

    Stop trying to login my Microsoft account. You will go to prison for unauthorized access. I don't have money for cloud, so that's why I can't check @outlook. I told y'all I needed a salary.

  • InnerPhoenix420
    Inner Phoenix (@InnerPhoenix420) reported

    @Outlook @Outlook has become complete trash, letting unverified emails to email people, 100% are scammers or hackers, and @Microsoft like per usual is trash letting this happen. STILL AN ISSUE, STILL NOT FIXED, PATHETIC.

  • nichols_ti28279
    Timothy Nichols (@nichols_ti28279) reported

    @jorgemarketer @Outlook @MicrosoftHelps Volan_xyber can fix this.

  • danielacna
    Daniela (@danielacna) reported

    @Microsoft @satyanadella @Outlook Hi Satya. I’ve had my Microsoft account for over 12 years with my correct date of birth. After my account was compromised, someone changed my birth year and Microsoft began treating my account as if I were 12 years old. I’ve tried repeatedly to correct this and recover my correct age, without success. Now Microsoft is introducing age verification in Brazil while my account remains incorrectly classified as belonging to a child. How is a longtime adult customer supposed to fix this when the account recovery process itself has failed?

  • F1Daz_
    daz. (@F1Daz_) reported

    @Outlook @Microsoft I reported fraud to you 4 days ago. And have still have ZERO response. my details are STILL compromised due to your lack of urgency with such a sensitive issue. Everything else was sorted in hours by various other companies. Shocking.

  • CoachWane
    Thee Wane (@CoachWane) reported

    @Microsoft @Outlook y'all better fix the spam and phishing processes. Way too many spams that are not being blocked. The security team needs to wake up and do their job!!!!!!

  • HeadpatForRamen
    Alfie (artist) (@HeadpatForRamen) reported

    @Outlook ur ‘not a robot test’ where you hold the button is bugged. I cannot log in on phone of tablet. Please fix it or help

  • MartGHtTx
    MGG_Tx_xT_ (@MartGHtTx) reported

    @Outlook I am tired of that add E-mail to protect your account sh!!!t. I can not sign in you should stop that sh!!!t.

  • _sumitdh
    Sumit (@_sumitdh) reported

    @culturedpearl47 @Outlook Can you share a screenshot of the error?

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