Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

Less
More

outlook-hotmail Hero Image

Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

Map Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Alcázar de San Juan, Castilla-La Mancha 32
Paris, Île-de-France 24
Madrid, Comunidad de Madrid 24
Woodbridge, VA 14
Chicago, IL 13
London, England 9
Dallas, TX 8
Sydney, NSW 8
Houston, TX 8
Toronto, ON 7
Ashburn, VA 7
New York City, NY 7
Atlanta, GA 7
Denver, CO 7
Minneapolis, MN 7
Montréal, QC 6
Manchester, England 6
Brisbane, QLD 6
Seattle, WA 6
Midland, ON 6
San Diego, CA 5
Sacramento, CA 5
Charlotte, NC 5
Bristol, England 5
Boston, MA 5
Bowling Green, KY 5
San Jose, CA 5
Columbus, OH 5
Miami, FL 5
Louisville, KY 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • diegoloayza Diego Loayza (@diegoloayza) reported

    @Outlook Tagging @AppleSupport if they can help with this issue

  • stefann42 Ștefan Negrițoiu (@stefann42) reported

    @RossSmithIV @Outlook Inability to switch accounts causes inadvertent problem: I'm using Craigslist on mobile and respond to ad via email. Outlook opens with the canned text. But since my work account is set as default and I can't switch to personal acct, it forces me to respond from the wrong email😒

  • dilaragunemre Dilara (@dilaragunemre) reported

    Anyone working on the outage? Please solve this issue asap! @Outlook

  • LiamBCreative Liam Banks (@LiamBCreative) reported

    @Outlook I am having trouble trying to unlock my mums email account with you - we no longer have the phone number listed for verification and the online verification tool is just coming back as unsuccessful - we have been locked out for 3 days now

  • KingGorch Gorch Foth (@KingGorch) reported

    @Outlook you locked my girls account. Fix that ****! She’s not happy about it. Neither am I.

  • DJ_Byrd DJ Byrd (@DJ_Byrd) reported

    @diegoloayza @argylsa @Outlook I also have this issue on both my iPhone and iPad.

  • rajithw 🇱🇰 Rajith Wijepura 🇱🇰 (@rajithw) reported

    @Outlook Can you fix notification issues in Android app. Since 5-6 days I dont get any notifications

  • argylsa Emiliano Cardinale (@argylsa) reported

    @DJ_Byrd @diegoloayza @Outlook Nope, the only thing i found is that TLS 1.2 has to be enabled on the exchange server. I have the 2007 and it does not have that option aparently. I asked support if this was true or not... no response

  • YeahRrrrright YeahRrrrright (@YeahRrrrright) reported

    Why @Outlook can't filter a single spam email, yet managed to make me almost miss a raffle I won and now it put an email with a job offer in to junk... Is it a retaliation for all the tweeting about touch input issues I point out in @MicrosoftEdge and @Windows?

  • iam_hameedvr Hameed (@iam_hameedvr) reported

    @MicrosoftHelps Your product need to test again by the QA team otherwise this issue will happen to other one definitely ! For your information, with that form no one can retrive their account Totally waste of time! @Outlook

  • Shelbyylynee Shelbs❤❤ (@Shelbyylynee) reported

    @Outlook Is there a reason why one of my emails that I sent on Monday March 15th 2021 didn’t get send until Thursday March 18th? Was there a outage or something on that day that would cause this to be why? I turned in an assignment to my teacher and she didn’t receive 4 three day

  • _DanielWep Daniel Weppeler (@_DanielWep) reported

    @RossSmithIV @Outlook @IntuneSuppTeam Thx, I know this option, but when users use the save contacts feature, all your org data/contacts are saved in the local iOS contacts app. What does it mean? Users who use Whatsapp will automatically sync org data/contacts to Whatsapp. This breaks the EU #GPDR that‘s the issue.

  • Steam3D Aleksandr (@Steam3D) reported

    @Outlook is down. When will it work?

  • DJ_Byrd DJ Byrd (@DJ_Byrd) reported

    @diegoloayza @argylsa @Outlook Yes. Reinstalls, Network Settings Reset on the iPhone. Only thing I have not been able to do is do anything changes to Exchange server. But nothing changed on the exchange server as far as I know or have been told

  • Dad2JTK Francis Kowal (@Dad2JTK) reported

    @Outlook what kind of problem are you having with authentication and syncing email on Outlook app on Android / Note10+. Stopped syncing like 3 days ago, removed accounts, clean data and cache. Can't authenticate.

Map Check Current Status