Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
New York City, NY 14
Sydney, NSW 14
Miami, FL 14
London, England 12
Los Angeles, CA 11
Liverpool, England 10
Paris, Île-de-France 10
Seattle, WA 10
Houston, TX 10
Brisbane, QLD 9
Denver, CO 8
Chicago, IL 8
Phoenix, AZ 7
Toronto, ON 7
Montréal, QC 7
San Diego, CA 6
Calgary, AB 6
Minneapolis, MN 6
Perth, WA 6
Melbourne, VIC 6
Aurora, CO 6
Marseille, Provence-Alpes-Côte d'Azur 5
Atlanta, GA 5
Kansas City, MO 5
San Jose, CA 5
Columbus, OH 5
Albuquerque, NM 5
Woodbridge, VA 5
Brooklyn, NY 5
Vitry-sur-Seine, Île-de-France 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • _rahul_m Rahul M (@_rahul_m) reported

    Dear @Outlook - I am still waiting on my query where you are asking more than required permissions to add a @gmail account to outlook. I already DM you the details and you acknowledged to fix it but still no update. Can I get a ETA for this.

  • urbanxfrost frost🍉 (@urbanxfrost) reported

    @Outlook I can’t sign in to my account it’s saying my accounts been blocked and the only way to verify is not working

  • maudephd MEDoc (@maudephd) reported

    @Outlook One again I cannot sign into my Microsoft account. I don't understand why I M constantly having this issue. I hv 2 different laptops & hv SYNC turned on and yet this AM I cannot get logged into my Outlook account on this device to look at emails. I hv bn 2 the MS help

  • JasonBLM The Fandalorian (@JasonBLM) reported

    You need to fix your **** @outlook costing me money

  • Aditya17142548 Aditya (@Aditya17142548) reported

    @MicrosoftHelps @Outlook ive lost access to Authenticator after phone reset. Outlook isn't allowing to log in using back up email/phone and I am stuck on login loops via 2FA. Need urgent help disabling 2FA. Account is personal. Have all necessary details

  • kombanfred Fredy francis (@kombanfred) reported

    @Outlook i use multiple outlook mail ids for my business.. now i am not able to sign in to any 1 of them please help

  • Otis_Ruffin Sebastian Welfare (@Otis_Ruffin) reported

    @Outlook web client is terrible. The desktop app is being gutted, disabling key futures through updates. All in an effort to force users into OneDrive subscriptions. A slothful, avaricious money grab. Product is ****.

  • H51Yi محمد (@H51Yi) reported

    @Outlook Hello, I have a problem with my email. Please help.

  • NatarajanL Natarajan Lalgudi (@NatarajanL) reported

    @MicrosoftIndia my hotmail id has been hacked am unable to login with a password I reset just yesterday please help @Outlook

  • karenkooe Karen Koo (@karenkooe) reported

    @BoulevardDream1 @Outlook Did you manage to do anything? I’m having the same problem 🥲

  • DoncareMaster Doncare Master (@DoncareMaster) reported

    @Outlook why is my email saying email not exist when try to login and if I try to create same email it'll say email taken... Fix this issue of email not exist @microsofth

  • 100xdakshcodes daksh.codes (@100xdakshcodes) reported

    why’s signing into Outlook on any browser such a pain? enter email, enter password and boom.. that ugly plain text error pops up. every single time, with every single account @Microsoft @Outlook

  • AnotherSorryGuy AnotherSorryGuy (@AnotherSorryGuy) reported

    @Outlook Never understood why Outlook does not use Server Side Algorithm's to filter Spam as GMail does. You want to help your users, do that.

  • Diana15150 DIANA (@Diana15150) reported

    @Outlook Please fix the problem, I can't log in again and I urgently need to use my email. ASAP #outlookproblems

  • ErIcKLuj Erick Lujano (@ErIcKLuj) reported

    @Outlook @Office @MSFTMexico I've been trying to recover my Outlook password all day, but I'm getting a 400 error message, or trying again later or from another server. Any help?

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