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Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
General Alvear, BA 1
Puerto Montt, X Región 1
Buenos Aires, CF 2
City of Saint Louis, MO 3
Kincumber, NSW 1
Toulouse, Occitanie 2
Ashburn, VA 13
Township of Evan, KS 24
Walnut Creek, CA 1
Madrid, Madrid 10
Ipatinga, MG 1
Edinburgh, Scotland 3
Township of Cheltenham, PA 1
Hamilton, Scotland 1
Freehold, NJ 1
Sarasota, FL 5
Lander, WY 1
Monterrey, NLE 2
Ponta Grossa, PR 1
Paris, Île-de-France 33
Zamora, Castille and León 1
Nicosia, Nicosia 1
Paralímni, Ammochostos 1
Adelaide, SA 9
Fredericton, NB 1
Buffalo, NY 5
City of Brussels, Brussels Capital 2
Baza, Andalusia 1
Swansea, Wales 1
London, ON 5
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • HanaJohnson92
    Han. (@HanaJohnson92) reported

    Day 3 without being able to access my emails. I am now able to get a code through my phone number, but then is asking me for a second authentication, I then type in the code my Authy app gives me and it’s not working! @Outlook @MSFT365Status @MicrosoftHelps

  • GraceJ_PeterM
    Gяace&Peteя♡ (@GraceJ_PeterM) reported

    @Microsoft @Outlook @MicrosoftHelps What is taking so long?Mail app on iPhone still not working for outlook / Hotmail accounts. Asks to re-enter password put in correct password you say it’s wrong or too many times which is not right, then codes don’t come through!we need access!

  • soxxylady
    Shaz 🦋 (@soxxylady) reported

    @Outlook why haven’t you sorted the mail app out. Still my Mail isnt loading at all. SORT THE OUTAGE OUT. I HAVE IMPORTANT EMAILS ON THERE AND ALL HAVE GONE

  • sree9819
    Sreeni (@sree9819) reported

    @Outlook I have been trying to get to a live agent for AGES regarding an issue with my account (which has been hacked) and I haven’t received a single helpful response! I am unable to jump on a chat with life agent anymore! How am I supposed to recover my account with no help!!

  • feeenickss
    Soph (@feeenickss) reported

    @Outlook @Microsoft please fix outlook! Been trying to log in for almost 24 hours on 2 accounts and both say password is incorrect but I cannot reset as I cannot access the recovery account!!! This is ridiculous!!!!

  • dyspocito
    Dyspocito / dyspocito.bsky.social (@dyspocito) reported

    So I’m just completely locked out of my @Outlook account with no possible way to login.

  • ItsCas_tho
    👑Cass✨ (@ItsCas_tho) reported

    @Outlook I can’t log in my email and when I try to get help it’s asking me to sign in

  • Dportz11
    DP (@Dportz11) reported

    @nickdent1990 @Outlook Big issue

  • drewbiebertbh
    Gurjot S (@drewbiebertbh) reported

    @Outlook fix the issue pls

  • ibmindia2011
    Mukund (@ibmindia2011) reported

    @lazychakrabarti @Outlook I am also facing the same issue are you going to off hotmail service in India?

  • kiera34670
    Kiera (@kiera34670) reported

    @Outlook I have had no access to my emails for 3 days now, I have tried from my phone, I have tried from my laptop nothing is working. When you google the outage it says that the issue has been resolved. Please can someone help me. 🙏🏻🙏🏻

  • April__Rose__
    April Rose 🇨🇦🌹 (@April__Rose__) reported

    @MSFT365Status so no fix? You people done for the work day?! @Microsoft @Outlook #Microsoft

  • cam_raphael
    Raph (@cam_raphael) reported

    @Outlook when will this problem be fixed???

  • lovemesomeALLI
    alli. (@lovemesomeALLI) reported

    @faisal9051911 @Outlook Did they recover your acct/email you or were you able to reset your pw w no issues?

  • JackalopePoop
    jen (@JackalopePoop) reported

    @Outlook wtf is going on with email login -- why is the valid password with the special characters that you made me specifically choose not enough for me to login from the same exact laptop I use every day?

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