Outlook.com Outage Map
The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Outlook.com users affected:
Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Exeter, England | 1 |
| Toronto, ON | 4 |
| Treorchy, Wales | 1 |
| Portsmouth, England | 1 |
| Edmonton, AB | 1 |
| Macon, GA | 1 |
| Saint-Martin-de-Saint-Maixent, Nouvelle-Aquitaine | 1 |
| Guadalajara, JAL | 2 |
| Oklahoma City, OK | 2 |
| Paris, Île-de-France | 15 |
| London, England | 2 |
| Nottingham, England | 1 |
| Southend-on-Sea, England | 1 |
| Brest, Brittany | 1 |
| Madrid, Madrid | 1 |
| Cuauhtémoc, CHH | 1 |
| Terrebonne, QC | 3 |
| Chesterfield, England | 1 |
| Nîmes, Occitanie | 2 |
| Vergèze, Occitanie | 1 |
| Manchester, England | 1 |
| Montpellier, Occitanie | 2 |
| Binges, Bourgogne-Franche-Comté | 1 |
| Rancho Santa Fe, CA | 1 |
| Bloomington, IL | 1 |
| Saint-Priest, Auvergne-Rhône-Alpes | 1 |
| Royal Leamington Spa, England | 2 |
| Aulnay-sous-Bois, Île-de-France | 1 |
| Dallas, TX | 4 |
| Rennes, Brittany | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Outlook.com Issues Reports
Latest outage, problems and issue reports in social media:
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Permian Landman (@PermianLandman) reportedCalling the new @Office @Outlook garbage would be unfair to all garbage. Why the heck would you come out with such a slow web app looking monstrosity. Go back to legacy.
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autumn 🍓 (@autumnisicy) reportedspending 40 days and 40 nights just angry and my problem is still not resolved @Outlook let me in.
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Rahimuddin (@mdrahiem) reportedWhen you can implement input focus in 2 steps out of 3 in the login form, what's the reason to not implement in the OTP section too @Outlook?
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Lombardigal (@WNlombardi) reported@Outlook closing down an email account, that’s been used for many yrs, and accessed from the same device, with no VPN or blocks identified 😬 and the correct input of info.
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osman (@osman_cetin) reported@Outlook for days i am trying to reset my password to access some really urgent medical files and eventhough i have registered phone it seems that verification method is not working at all. This is very urgent medical need and would appreciate your assistance
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Erick Salas (@MEGAARICK) reportedHey @Microsoft @Outlook I need help, someone logged in my old email account, I lost that phone number so there’s no way to recover it, I tried everything, but it’s not working and someone now added my old account to authenticator app, I need help please, I can provide all info.
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Rahul Ratan (@Cipher_Manic) reported@Outlook Is there any outage? Suddenly, all incoming & outgoing emails stopped, neither were there any mail demons errors #OutlookOutage #MicrosoftOutlook ?
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Human Fairy 🦋✨ (@_Arabian_) reported@Outlook I literally do not have time for this. Please, please, please fix this
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Mark Bond (@MarkDABond) reportedI can't believe this. Yesterday I could get in to my @Outlook Hotmail easily with 2 Step Verification. But now someone else has managed to accidentally use my mobile number (ends in 52) to override my use and use it to verify their account ending in 56. @Microsoft how do we fix this?
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Wildo Tango (@xx01010xxc) reported@Outlook you're #hotmail recovery is not working, I need human assistance
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Daniela (@danielacna) reported@Microsoft @satyanadella @Outlook Hi Satya. I’ve had my Microsoft account for over 12 years with my correct date of birth. After my account was compromised, someone changed my birth year and Microsoft began treating my account as if I were 12 years old. I’ve tried repeatedly to correct this and recover my correct age, without success. Now Microsoft is introducing age verification in Brazil while my account remains incorrectly classified as belonging to a child. How is a longtime adult customer supposed to fix this when the account recovery process itself has failed?
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Sahil (@TheCyberSahil) reported@Outlook how long would you take to resolve my issue ?
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Andrew (@andrewrdn463) reported@thefrostlord @Outlook SAME PROBLEM HERE FROSTLORD- Correct passwords are not being accepted by Outlook: "You've tried to sign in too many times with an incorrect account or password."
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Asrın Senemoğlu (@asrinsenemoglu) reportedMy bank account (Isbank) is officially linked to this compromised email address. I am ready to submit legal/banking documentation. This is not just an account issue, this is an active financial cybercrime in progress! @MicrosoftHelps @Outlook
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Ian McKenna (@ianmckennaftrc) reportedHey @Microsoft I’m a big fan of voice recognition tech but why can you #VoiceAccess app not be moved on screen? It now blocks multiple key apps including @Outlook & @MicrosoftEdge this makes those much harder to use. Didn’t do this before. Can I suggest an urgent fix is needed