Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Alcázar de San Juan, Castilla-La Mancha 41
Paris, Île-de-France 18
London, England 15
Woodbridge, VA 14
Madrid, Comunidad de Madrid 14
Fulham, England 7
Chicago, IL 7
Dallas, TX 7
Denver, CO 6
Seattle, WA 6
Sydney, NSW 6
Toronto, ON 6
Marseille, Provence-Alpes-Côte d'Azur 5
San Diego, CA 5
Ashburn, VA 5
New York City, NY 5
Las Vegas, NV 5
Bristol, England 5
Southampton, England 5
Montréal, QC 5
Manchester, England 5
Bowling Green, KY 5
Mesa, AZ 4
Miami, FL 4
Perth, WA 4
Santa Ana, CA 4
Brooklyn, NY 3
Portland, OR 3
Coronel Suárez, BA 3
Los Angeles, CA 3

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • Stephanie8754 Stephanie (@Stephanie8754) reported

    @Anne4995 @Outlook In my honest opinion,there is a good chance of recovery,I guess you reach out to @901CYBER he helped me recover my account which had similar issues with yours

  • lost522 گ.|• 🇲🇦 (@lost522) reported

    @Outlook Hey..i have a problem someone hacked my old personal email and changed all the information..I can't login

  • mattang Mat Ong* (@mattang) reported

    @Outlook when are you going to fix the outlook issues with windows 11? It’s ridiculous that i can’t search recent emails as the index is broken. what am i paying for?

  • salpighazarian salpi ghazarian (@salpighazarian) reported

    @Outlook Why, why remove the 'see who you forwarded this to' feature? and why remove the moving up and down in a thread, or in Inbox? I have to take 4 steps, where 1 worked fine! Help!!!

  • dddbest Dddaniel (@dddbest) reported

    @PammaSuzyQ @Outlook I have the same problem only with my personal accounts. My jobs account is working. When I open the inbox I got this: "downloading your messages"

  • DanielleSATM Danielle Solzman ✡️🕎✡️🎥🎞️🎬 (@DanielleSATM) reported

    I'm having major issues with being able to send or respond through my @Outlook account for any emails that are sent to SATM at the moment. Apparently, they've had sync issues for over two weeks and there's still no update.

  • HelenDownham Helen Downham (@HelenDownham) reported

    @Outlook for the last two days any emails I’ve sent from my hotmail account with a word attachment have bounced back. I’m self-employed and need to send invoices urgently. Any idea how I can fix this problem?

  • RaphaAyuk Rapha Ayuk (@RaphaAyuk) reported

    Hey @Outlook what's going on with the exchange server?

  • mattang Mat Ong* (@mattang) reported

    @Outlook great. except windows 11 has broken the index of outlook, so you can’t search emails received in the last week. why is this still not fixed?

  • brygentry Bryan Gentry (@brygentry) reported

    @Outlook allows us to edit subject lines on replies, but most of the time we just let those spelling errors remain so the chain stays unbroken. "Need studnets to feature." "Seeking climate chnag expert" "Let's have a conversatoin"

  • themacraecase themacraecase (@themacraecase) reported

    @marikarauscher @Outlook Had same issues yesterday but cleared up now. You still got problems?

  • akkcrystal36 TexasMom (@akkcrystal36) reported

    @InquisiteFurki @Outlook Uninstalling now 😫. We have been with @Outlook for almost 12 years and have had to call a few times and they are rude and never help fix the issue. This sucks. Hope you have better luck 🍀!!

  • jonluci121 Jon (@jonluci121) reported

    @Microsoft @Outlook I am unable to login into my account for which I had setup 2 factor ms auth. I recently formatted my phone and forgot to take the backup. It doesn't show any other way to recover the account! Can you please help?

  • chuckwolber Chuck Wolber (@chuckwolber) reported

    Well @Outlook we are making slow but sure progress I guess. Upgraded to 2019 and now no more beach-ball pauses, but the outbox gets flustered and likes to complain for hours about not being able to send. Checked around, this is happening to a lot of people.

  • akkcrystal36 TexasMom (@akkcrystal36) reported

    @InquisiteFurki @Outlook Has your issue been resolved? Still having problems here.

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