Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 25
Madrid, Comunidad de Madrid 25
Alcázar de San Juan, Castilla-La Mancha 24
Woodbridge, VA 14
Chicago, IL 13
Sydney, NSW 11
New York City, NY 10
London, England 9
Seattle, WA 9
Melbourne, VIC 9
Houston, TX 9
Montréal, QC 8
Atlanta, GA 8
Minneapolis, MN 8
Ashburn, VA 7
Denver, CO 7
Brisbane, QLD 7
Dallas, TX 7
Toronto, ON 7
Manchester, England 6
San Jose, CA 6
Miami, FL 6
Calgary, AB 6
Midland, ON 6
Bowling Green, KY 5
Charlotte, NC 5
Wandsworth, England 5
Columbus, OH 5
Ottawa, ON 5
Sacramento, CA 5

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • philiprlittle philiprlittle (@philiprlittle) reported

    @Outlook - Is there a known issue with search in Outlook?

  • Emicka_Pixie Emîcka 🇮🇪 (@Emicka_Pixie) reported

    Today is a struggle with all the techno things. @Outlook has made it impossible for me to access my own emails and the lack of support offered to resolve the issue is ridiculous. #MercuryRetrograde

  • VanHelSiingh Bəäŕđĕď Đřåğøñ (@VanHelSiingh) reported

    Microsoft need to do something about hackers. Nowadays I cant even sign in to a new device because "you've sued an incorrect account or password too many times" when its just technology and hackers... @Outlook

  • rypatt31 Ryan (@rypatt31) reported

    @Outlook every time I send a email it says it's a draft even when it sends still says draft please fix this

  • ini_inibo Ini Boyhandsum Inibo (@ini_inibo) reported

    @tararose96 @Outlook Same thing happened to me, @Reva_nerd resolved the issue.

  • Sam_Alexandra23 Stephanie Alexandra (@Sam_Alexandra23) reported

    @Outlook Can't open or sign into my Hotmail account on my laptop but it's weird because it just keeps going to the home page over and over again when clicking the "sign in" box! What's going on??? Extremely frustrated!

  • njcduffy Nick Duffy (@njcduffy) reported

    @Outlook suddenly getting loads of junk email this week. Focused inbox not working. Is there an issue? Please can your support team msg as they aren't replying. Will move to Gmail.

  • tararose96 Tararose96 (@tararose96) reported

    @Outlook you have locked me out my account as I tried to sign in abroad with the correct password and details and now I can’t get back in! Who can I speak to!? This is beyond a joke!!!!!!! there is so help what so ever anywhere

  • vexaoe 鳄鱼 (@vexaoe) reported

    @Outlook If you don't have time to look, just reply to me politely, I hope you don't reply no, don't give me hope and don't solve the problem, I sent it to you through dm, you don't respond, even if you reply 1 is better than no reply

  • JanellLarocque Janell Larocque (@JanellLarocque) reported

    @Outlook I am disappointed. I selected Outlook because of history. I am using Office 365. I can't backup. I can't download. There is no way to select multiple emails. All this and I pay for this monthly! Is there a third party solution? Oh yes and too many versions to find a fix?

  • VioletJet 🇨🇦 Violetjet 🌻 (@VioletJet) reported

    @Outlook Obviously you have a disastrous glitch in Microsoft 365 basic. Since signing up I have nothing but tons of junk mail every day in inbox and despite changing my settings to contacts only, contact messages in junk mail! WTH?

  • jasonshifrin jason marc shifrin (@jasonshifrin) reported

    @Outlook how can a company your size not have any way of contacting you directly when I have a major problem with my email account? Absolutely outrageous

  • NycNewsWScar Biggest Trump hater 💋❤️ (@NycNewsWScar) reported

    @Outlook I’m having issues and your website and your toll free number couldn’t fix this can you help me

  • JanellLarocque Janell Larocque (@JanellLarocque) reported

    @Outlook I am disappointed. I selected Outlook because of history. I am using Office 365. I can't backup. I can't download. There is no way to select multiple emails. All this and I pay for this monthly! Is there a third party solution? Oh yes and too many versions to find a fix?

  • amitsinha249 Amit Sinha (@amitsinha249) reported

    @Outlook The issue STILL isn't resolved! And all I'm getting from your end is the same copy-paste response over and over.

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