Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 18
Exeter, England 17
New York City, NY 15
Miami, FL 15
Sydney, NSW 11
Los Angeles, CA 10
London, England 9
Minneapolis, MN 8
Santa Ana, CA 8
Seattle, WA 8
Montréal, QC 8
Perth, WA 7
Houston, TX 7
Denver, CO 7
Phoenix, AZ 7
Toronto, ON 7
Brisbane, QLD 6
Aurora, CO 6
Melbourne, VIC 6
Toulon, Provence-Alpes-Côte d'Azur 6
Chicago, IL 6
Columbus, OH 5
St. Louis, MO 5
Ashburn, VA 5
Omaha, NE 5
Sacramento, CA 5
Brooklyn, NY 5
Atlanta, GA 4
Lakewood, NJ 4
San Diego, CA 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • paulswaney3 Paul W. Swaney III (@paulswaney3) reported

    @hey_fly_guy @Outlook It’s so terrible What is this?

  • elSenorPluto Ripe Plantain™ (@elSenorPluto) reported

    @Outlook Why is there no unified inbox in the new outlook on Windows? This is one of the cons of mega corps. If MS was a small start-up, this issue we have being raging on for the past 2 yrs would have been solved under 2 weeks. You disabled a working app and forced dogshit on us

  • ThanosBompotas Thanos - 3D artist (@ThanosBompotas) reported

    @CA75253969 @Outlook Just keep trying to login daily (one attempt only per 24hours) and hopefully you ll get in. Also like I mention in my original post, Edge was the only browser that would let me login and at least have access to my emails all this time.

  • ChrisPM_ Chris P. Michotte (@ChrisPM_) reported

    @MicrosoftHelps @Microsoft @Outlook My personal Outlook account has been locked for the last 24h, and I can’t verify that I’m the owner, as I always receive the message “Try another verification method". I've used all the online help resources and submitted an “Account Reinstatement Form” twice, but I've already tried everything that the Support Team is suggesting. Nothing is working! Please help me, as I lost access to all my personal emails and documents on OneDrive. This has become a massive problem for me. Thank you in advance for your help.

  • _kq123 .... (@_kq123) reported

    @Outlook Why are you not responding? Many people are facing the same issue.

  • patriciasile Patricia Sile VL (@patriciasile) reported

    @Outlook @GregRee80843529 Same problem, you never fix sms...

  • _nakumiu9 ナク (@_nakumiu9) reported

    @Outlook "You've tried to sign in too many times with an incorrect account or password" fix this error brotha, it's been goin for months, this should be your no.1 priority that needs to be fixed people around the world are getting this error even though they reset and change to new pw

  • _nakumiu9 ナク (@_nakumiu9) reported

    @ThanosBompotas @Outlook look idm using their app but i also dont like being passwordless either so i really hope they fix it soon it's even almost christmas lololol

  • LeonBurakx Leon (@LeonBurakx) reported

    Outlook keeps asking me to sign in again and to create a passkey. I downloaded Microsoft Authenticator for this, but it no longer works. Now it forces me to create a passkey, and at the end I get an error saying the passkey couldn’t be created. @Microsoft @Outlook

  • ChrisPM_ Chris P. Michotte (@ChrisPM_) reported

    .@MicrosoftHelps @Microsoft @Outlook My personal Outlook account has been locked for the last 24h, and I can’t verify that I’m the owner, as I always receive the message “Try another verification method". I've used all the online help resources and submitted an “Account Reinstatement Form” twice, but I've already tried everything that the Support Team is suggesting. Nothing is working! Please help me, as I lost access to all my personal emails and documents on OneDrive. This has become a massive problem for me. Thank you in advance for your help.

  • 04fjc Pacx (@04fjc) reported

    @Outlook has any issues that may have been reported? People cant reply back to my corporate email! They say it bounces back and also cant receive OTP codes! Can you help?

  • officialjnijjar Jarnail Singh (@officialjnijjar) reported

    @Outlook how to recover my email id it's not working

  • anandstg Anand R (@anandstg) reported

    _ My inbox view gets changed automatically every few weeks and get it reverted to my preferred view is painful process...why does Outlook does this & think it is doing us some favor by changing the view??? How to stop it. Outlook is terrible @Outlook

  • juancapore Rich Homie Juan (@juancapore) reported

    @paulswaney3 @Outlook I can help fix this for a consulting fee, DM me

  • withShay_ Shay (@withShay_) reported

    When will you fix your spam filters once and for all? Hundreds of spam emails keep appearing in my inbox, it’s ridiculous!! No matter how many times to block and report them more appear @Outlook @Microsoft it’s unacceptable. FIX. THE. ISSUE. It’s been over a week and no solution.

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