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Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Stockholm, Stockholm 1
Ciudad Jardín, MEX 1
Charlotte, NC 2
Bjerringbro, Central Jutland 1
Rapid City, SD 1
Wilmington, OH 1
Sandillon, Centre 2
Liverpool, England 36
Lima, Lima 1
Scarborough, England 3
Frouzins, Occitanie 1
Smithfield, PA 1
Harlow, England 1
Dunedin, FL 1
London, England 17
Quito, Pichincha 21
Montréal, QC 3
Cleveland, OH 4
Coventry, England 1
Adelaide, SA 5
Salem, WI 1
Villemomble, Île-de-France 3
Southwark, England 2
Rotherham, England 2
Basildon, England 1
Wakefield, England 1
Vernègues, Provence-Alpes-Côte d'Azur 1
Bogotá, Bogota D.C. 2
Saint-Joseph-de-Sorel, QC 1
Sandy, UT 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • AlisonWagstaff3
    Ali. Me (@AlisonWagstaff3) reported

    @Outlook how come outlook is so awful having taken over Hotmail. It's slow, it's layout is terrible. I absolutely hate it!!

  • altieri_palorca
    A R Pᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠ (@altieri_palorca) reported

    @Outlook I need my Outlook mailbox restored to a date before April 6. This was NOT deletion — the attacker overwrote the body of multiple emails. I urgently need this escalated to the engineering team before the server snapshots expire.

  • SamG0996
    Sam Golding (@SamG0996) reported

    @Sad_Saad @Outlook Yep I am also having same problems and not getting text message. Have you got sorted yet? Any suggestions @Outlook

  • tanfrancisco
    Ture Anderson (@tanfrancisco) reported

    @Outlook I was able to fix the problem using another computer and a different network.

  • Ayoosh284
    Ayah 𓂆 (@Ayoosh284) reported

    @AzizSafi17 @Outlook I have the same issue it started on Feb the 7th

  • SAH_HAIDER
    Ali Haider (@SAH_HAIDER) reported

    @Outlook 365: (top banner) You need to sign in to keep using mail Me: signs in Outlook 365: You signed out of your account. It’s a good idea to close all your browser windows. Me: YEAH! Exactly what I wanted!!!

  • F19ADH
    Andrew Hopkins (@F19ADH) reported

    I see @Microsoft @Outlook must have had another issue/breakdown in spam filters as their service becomes completely unusable for me AGAIN! Multiple copies of emails getting through. As you scan every email how can you not detect spam contents that match deluges of reports to you?

  • farrellshawnp
    Shawn Farrell (@farrellshawnp) reported

    .@Microsoft .@Outlook hold notices from a public library shouldn't be the innocent targets of your rate limiting. Please fix this!

  • RonPipes
    Ron (@RonPipes) reported

    @Outlook Fix it please . 💔#EX1255397

  • nkk8314
    nkk501 (@nkk8314) reported

    @Outlook could you please help me with my email address. I am unable to login and it is saying I am blocked due to not enough verification

  • Lewi54ox
    Lewis Fox (@Lewi54ox) reported

    @Microsoft @Outlook tried signing into my account on my Xbox. Couldn’t so had to try sign in on my Hotmail. Couldn’t, tried resetting password on the app gave ALL MY OWN CORRECT INFO. Couldn’t, tried calling for help, got told to sign in online to reset password. Honestly🤬

  • JeffWhalen989
    Citizen of Realville (@JeffWhalen989) reported

    @Outlook @Microsoft Why does Microsoft make it increasingly difficult to sign in to check Outlook?? If you’re trying to make it “better”, you’re failing hard. I wish you could take your email address with you to a different provider like your phone number.

  • THarris1519
    Trevor Harris (@THarris1519) reported

    @Outlook @MicrosoftHelps can someone help me get my email address back and unblocked. Really creating an unnecessary issue in my life.

  • 1_hsm
    HSM_81 (@1_hsm) reported

    @Outlook @Microsoft @MicrosoftHelps I’m Still struggling to regain access to my Hotmail account. Recovery forms still not working. What are my next escalation options please? 2/3 months and counting…

  • Mari0am
    𝙈𝙞𝙢 (@Mari0am) reported

    @Outlook your services are not working, Ican’t get back any of my emails and YOU don’t have contact support. What am I supposed to do now?

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