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Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Quito, Pichincha 35
Saint-Omer, Hauts-de-France 1
Saint-Mandé, Île-de-France 1
Stillman Valley, IL 1
Liverpool, England 44
Seattle, WA 14
Saint Clairsville, OH 1
Troy, NY 3
Sains, Brittany 1
Columbus, OH 2
Mörfelden-Walldorf, Hesse 1
Bristol, England 1
Bergerac, Nouvelle-Aquitaine 1
Kilmarnock, Scotland 1
Paris, Île-de-France 34
Eastland, TX 1
Stockholm, Stockholm 2
Chicago, IL 17
Dallas, TX 20
Pantin, Île-de-France 1
Nice, Provence-Alpes-Côte d'Azur 3
London, England 23
Sunrise, FL 1
Saint-Paul, Réunion 1
Rennes, Brittany 1
Presque Isle, ME 1
Adelaide, SA 10
Valence, Auvergne-Rhône-Alpes 2
Elk Grove, CA 1
Nantes, Pays de la Loire 1
Check Current Status

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • jammyzizzle
    jamie (@jammyzizzle) reported

    @Outlook hi what is happening with email it’s been off for a week still can’t login what are you doing about it

  • MsTab00
    Ms.Tab00 (@MsTab00) reported

    @Outlook Posting while your servers are down is asinine behavior 🥴

  • GraceJ_PeterM
    Gяace&Peteя♡ (@GraceJ_PeterM) reported

    @Outlook @MicrosoftHelps still not working - I cannot log into the mail app on iPhone with my Hotmail account. We are on day 3 now what’s taking so long…? Will it ever get fixed? @AppleSupport

  • soxxylady
    Shaz 🦋 (@soxxylady) reported

    @MicrosoftHelps @Outlook SORT THE MAIL APP OUT. IM NOT UPDATING MY PHONE JUST TO RECEIVE EMAILS. IVE LOST ALL MY IMPORTANT WORK EMAILS AS THEY ARE BLANK ON ALL OF THEM. SIGN IN STILL NOT WORKING ETC ETC. YOU BASTARDS 🤬🤬🤬🤬🤬🤬🤬

  • cjl85718
    Craig (@cjl85718) reported

    @simoes_romeo @Outlook Yup. Just fixed it. From last login attempt - need to wait about 1hr. Then these steps: Delete outlook from iPhone mail. Then hard reset phone. Then reinstall Outlook. This worked for me - might help you. Good luck

  • AAFSart
    Africanart4spaces (@AAFSart) reported

    @Outlook I have issues accessing my email but I keep getting AI blocking me from speaking to an actual human what the hell

  • LaurelioLF33
    The Desert Fox🦊 (@LaurelioLF33) reported

    @PBennett_ @Outlook @MicrosoftHelps Confirmation code still not working but for a few minutes it allowed me to log in with password. Try incognito

  • Rinatiic
    Jenny (@Rinatiic) reported

    @Outlook I genuinely don’t know if I was hacked or bc of this outage please fix it my god

  • ko_baboni
    Koku Baboni (@ko_baboni) reported

    @Outlook, fix Outlook mobile!

  • JuliaUllrich13
    Julia Ullrich (@JuliaUllrich13) reported

    What the heck is up with @Outlook?? Been locked out of my email for two days and all I get is “this verification method isn’t working right now” and then it says I’ve requested too many codes! Also can’t contact support cause I can’t sign in or access your chatbot :(

  • TechWTaylor
    Tech With Taylor (@TechWTaylor) reported

    @Outlook how much longer until this issue is resolved???

  • 2_youngy
    Mark Young (@2_youngy) reported

    @kaleighlynnnn @MicrosoftHelps @Outlook Mine still down

  • J_Keith101
    Shoes (@J_Keith101) reported

    @MSFT365Status @MicrosoftHelps @Outlook I am still unable to get into my Hotmail account after 3+ days on ANY device or app and internet. Please take these issues seriously and fix this. This is NOT an intermittent problem, it is an OUTAGE.

  • gual_cybr
    GUAL CYBR (@gual_cybr) reported

    @ViEaglen06 @Outlook I can fix your account! Dm me

  • GraceJ_PeterM
    Gяace&Peteя♡ (@GraceJ_PeterM) reported

    @Microsoft @Outlook @MicrosoftHelps What is taking so long?Mail app on iPhone still not working for outlook / Hotmail accounts. Asks to re-enter password put in correct password you say it’s wrong or too many times which is not right, then codes don’t come through!we need access!

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