Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Exeter, England 18
Miami, FL 16
Paris, Île-de-France 16
New York City, NY 13
Los Angeles, CA 11
London, England 10
Seattle, WA 9
Santa Ana, CA 8
Montréal, QC 8
Toronto, ON 7
Houston, TX 7
Brooklyn, NY 7
Chicago, IL 7
Minneapolis, MN 7
Denver, CO 7
Toulon, Provence-Alpes-Côte d'Azur 6
Phoenix, AZ 6
Calgary, AB 6
Sacramento, CA 5
Portland, OR 5
Bordeaux, Nouvelle-Aquitaine 5
Aurora, CO 5
Sydney, NSW 5
Melbourne, VIC 5
Bexhill-on-Sea, England 4
Charlotte, NC 4
Ashburn, VA 4
Jacksonville, FL 4
Albuquerque, NM 4
Kansas City, MO 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • xenom0rph09 Xenomorph (@xenom0rph09) reported

    @Outlook myself and others have started to get junk email start to come into inbox instead of junk folder this morning! This includes emails on junk list. Please fix!

  • CarlLaverick Carlos (@CarlLaverick) reported

    @theIngleSmarts @Outlook Same problem. I’m getting bombarded with junk emails from PayPal

  • DonnaMarie0103 Donna-Marie (@DonnaMarie0103) reported

    Is there some issue with @Outlook because the spam filters aren't picking up anything and my inbox is suddenly filled with so many spam emails?!?! 🤬

  • reaktor_field ReaktorField (@reaktor_field) reported

    Great. I think your blocking and junk mail rules for #Outlook are broken, again, #Microsoft. Got three obvious spam mail appearing in my main Inbox and not in the Junk folder. Maybe you shouldn't have fired so many people that could fix this. @Microsoft @Outlook

  • Arkthus Arkthus Emberwood 🦅 (@Arkthus) reported

    @Outlook is there a problem? I've always set up my mail so that only whitelisted domains get into my Inbox, everything else is sent to spam. This morning, I get spam in my inbox from domains that are not whitelisted, what is going on?

  • LooseBall00n nige ki (@LooseBall00n) reported

    @MicrosoftHelps Hello thanks for reaching out, a quick Twitter search of hotmail junk and I see lots of people with the same issue, so something happening on the @Outlook spam filter

  • Christi79301934 ChrissiR (@Christi79301934) reported

    @Outlook seems there is a problem and I’m not the only one affected-my junk mail is now appearing in my inbox…how come?

  • 5ussexgirl 5ussexnolonger (@5ussexgirl) reported

    @Outlook sort out the junk folder issue.

  • tinzunza TIO (@tinzunza) reported

    @theIngleSmarts @Outlook Me too. Many people having the same problem

  • tinzunza TIO (@tinzunza) reported

    @Outlook spam filter is down? Lots of junk emails straight to the inbox.

  • varl49 David Varley 🇮🇪 🇫🇷 (@varl49) reported

    @Outlook Junk filter not working anymore, why s this

  • carnage_sb Scotty Cormack (@carnage_sb) reported

    @Outlook @MicrosoftHelps is there a fix coming for all the junk emails coming into our inboxes all of a sudden. It’s making outlook nearly unusable

  • rickespada Rick Espada 🇵🇷🤓 (@rickespada) reported

    Damn @Outlook spam filters broke down?

  • RichardAdam88 Richard Adam (@RichardAdam88) reported

    @philofthemoore @Outlook Same problem here @Outlook

  • basterwee Bas Terwee (@basterwee) reported

    He @Outlook and @MicrosoftHelps, since this morning my spam filter is not working in Outlook. Everything is send to my inbox. Any known issues?!

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