Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Madrid, Comunidad de Madrid 25
Paris, Île-de-France 23
Alcázar de San Juan, Castilla-La Mancha 18
Chicago, IL 13
Woodbridge, VA 13
Sydney, NSW 11
London, England 10
New York City, NY 10
Seattle, WA 9
Melbourne, VIC 9
Houston, TX 9
Minneapolis, MN 8
Ashburn, VA 7
Denver, CO 7
Brisbane, QLD 7
Atlanta, GA 7
Dallas, TX 7
Toronto, ON 7
Montréal, QC 7
Calgary, AB 7
San Jose, CA 6
Miami, FL 6
Midland, ON 6
Manchester, England 5
Wandsworth, England 5
Columbus, OH 5
Ottawa, ON 5
Sacramento, CA 5
Guayaquil, Provincia del Guayas 5
Bristol, England 5

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • arc_Serioun Sisi Seun (@arc_Serioun) reported

    @Outlook why is my email still locked even after I have filled out the forms twice. Is a crime that I opened an email for very important matters? What kind of problem is this????

  • electionboy Dan Fonda (@electionboy) reported

    @KevinVuongxMP @Outlook Gosh! Sorry you’re having these problems, I moved to gmail two years ago after three decades of Outlook and I loathe it. Give me outlook any day.

  • _Cris169 Cristofer Duarte (@_Cris169) reported

    @Outlook I have a Hotmail account, I remember the password and I have access to the recovery email as well, but your page doesn’t allow me to sign in, everytime I tried this error message appears: Please retry with a different device, use a VPN, or other authentication method to sign in.

  • micahthacker Micah Thacker (@micahthacker) reported

    @GOTORONIWOOD @Outlook This isn't just a glitch it's a betrayal of trust. While Microsoft gives canned responses, @AJTheTech actually digs into these cases. Many have recovered data through him after similar nightmares

  • 9aCedarCourt 👑 The Duchess ✡︎f Dalston 🎗️ (@9aCedarCourt) reported

    .@Microsoft @Outlook You shut my email address down with no valid reason why. Now I can't order an identical SIM card for the phone I just lost because everything is connected to that email, the email I had with you for over 10 years that you have locked me out of for no reason.

  • BeerGardenCat Your call is important to us ☎ (@BeerGardenCat) reported

    .@Microsoft @Outlook @Windows Shut your 10 year email acc down, lock you out, the problems they cause by locking you out of your email are insurmountable and they put every obstacle in your way to recovering an email they invalidly locked you out of.

  • Lord_Johnson1 Lord Johnson (@Lord_Johnson1) reported

    So @Outlook / @Microsoft decided to just shut down my hotmail account for no reason. Even after putting recovery details, I can't access my account. Wtf ?

  • PhoenixUp_999 #REJECTTHISREGIME (@PhoenixUp_999) reported

    @Outlook Trying to login to my account but it says too many requests, what could be the problem?

  • AnoopSi08533041 Anoop Singh (@AnoopSi08533041) reported

    @Outlook Hi team my personal Outlook account has been locked and I am not able to reset the password because getting a code over the phone is not working. Please help me need to login urgently.

  • DeepakS13137374 Deepak Soni (@DeepakS13137374) reported

    @_Cris169 @Outlook This is universal problem

  • _Cris169 Cristofer Duarte (@_Cris169) reported

    @Outlook I have a Hotmail account, I remember the password and I have access to the recovery email as well, but your page doesn’t allow me to sign in, everytime I tried this error message appears: Please retry with a different device, use a VPN, or other authentication method to sign in.

  • 9aCedarCourt 👑 The Duchess ✡︎f Dalston 🎗️ (@9aCedarCourt) reported

    @Microsoft @Outlook You shut my email address down with no valid reason why. Now I can't order an identical SIM card for the phone I just lost because everything is connected to that email, the email I had with you for over 10 years that you have locked me out of for no reason.

  • tazorack Taz 泰秀樂 (@tazorack) reported

    @Outlook you guys need to fix the new desktop outlook. You want to force us to use something that needs a lot of work. This is basically the web outlook, which in itself is trash.

  • Bobbyfagan1985 Bobby Im The Problem Fagan (@Bobbyfagan1985) reported

    @xboxuk @Outlook I haven’t received my code after redeeming my points, it’s been more than 20 minutes, it’s normally instant, is there issues?

  • spongedocks spongedocks (@spongedocks) reported

    @Outlook your system sucks, nothing but problems since I bought 365 a couple of months ago and support is not responding at all...what gives?

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