Outlook.com Outage Map
The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Outlook.com users affected:
Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Edinburgh, Scotland | 3 |
| Township of Cheltenham, PA | 1 |
| Hamilton, Scotland | 1 |
| Freehold, NJ | 1 |
| Sarasota, FL | 5 |
| Lander, WY | 1 |
| Monterrey, NLE | 2 |
| Ponta Grossa, PR | 1 |
| Paris, Île-de-France | 33 |
| Zamora, Castille and León | 1 |
| Nicosia, Nicosia | 1 |
| Paralímni, Ammochostos | 1 |
| Adelaide, SA | 9 |
| Fredericton, NB | 1 |
| Buffalo, NY | 5 |
| City of Brussels, Brussels Capital | 2 |
| Madrid, Madrid | 8 |
| Baza, Andalusia | 1 |
| Swansea, Wales | 1 |
| London, ON | 5 |
| Villeneuve-lès-Avignon, Occitanie | 1 |
| Preston, England | 7 |
| Melbourne, VIC | 1 |
| Elba, NY | 1 |
| Bogotá, Bogota D.C. | 3 |
| Quito, Pichincha | 35 |
| Utrecht, ut | 1 |
| Chanos-Curson, Auvergne-Rhône-Alpes | 1 |
| Charleroi, Wallonia | 1 |
| Pasto da Mata, BA | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Outlook.com Issues Reports
Latest outage, problems and issue reports in social media:
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K2 (@whatbluecheck) reported@Outlook Hotmail access has become impossible. With password "You've tried to sign in too many times with an incorrect account or password." and then with phone verification "That verification method isn't working right now." What the hell Microsoft??? Locked out of emails for a couple of weeks now.
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RAV3N9999 (@rav3n9999) reported@MSFT365Status Hi @Outlook and @MSFT365Status It has been >24hrs and lots of us did the steps you listed. I myself just tried to access my email accounts a minute ago through ios email app and also Outlook email app. This is still NOT working! It keeps asking for entering the captcha codes and not excepting the entered password! Can you please prioritize the resolution of this access issue?
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TONY SANDERSON (@EMANONF1) reported@TylerJs981 @Outlook Still down, won’t send me a code to my mobile phone!
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Simbaaa (@simoes_romeo) reported@cjl85718 @Outlook did resolve the problem? I have the same issuee.
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Kiera (@kiera34670) reported@Outlook I have had no access to my emails for 3 days now, I have tried from my phone, I have tried from my laptop nothing is working. When you google the outage it says that the issue has been resolved. Please can someone help me. 🙏🏻🙏🏻
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Gяace&Peteя♡ (@GraceJ_PeterM) reported@Microsoft @Outlook @MicrosoftHelps What is taking so long?Mail app on iPhone still not working for outlook / Hotmail accounts. Asks to re-enter password put in correct password you say it’s wrong or too many times which is not right, then codes don’t come through!we need access!
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Raph (@cam_raphael) reported@Outlook when will this problem be fixed???
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Kareem (@Kareem1702) reported@KyleDavey86 @Outlook @KyleDavey86 Were you able to fix this? I had the exact same issue with the robot and now I can’t even get that far anymore
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Ms.Tab00 (@MsTab00) reported@Outlook y’all are out of line?!?!! Servers down for over 24 hours
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MJ (@marifuenzalida) reported@Outlook not working !!!!!!!!!!!
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Emmanuel Valle (@valle_emma61666) reported@simoncarrington @Outlook Yep. Skip the form loop and call support or use account recovery from a device he’s used before, same wifi helps a lot. I heard about Fomr and lol even free form tools feel less broken than Outlook’s mess
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Soph (@feeenickss) reported@Outlook @Microsoft please fix outlook! Been trying to log in for almost 24 hours on 2 accounts and both say password is incorrect but I cannot reset as I cannot access the recovery account!!! This is ridiculous!!!!
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Carrie (@UNCgirl99) reported@Outlook still can’t get logged into my Hotmail account. Are there still issues currently? It won’t even let me change my password as an attempt to get it.
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✨ Laura ✨ (@Laura23WL) reported@Outlook More the 24 hours later & I still can’t access my emails 🤬🤬🤬 can’t fix it via the ways you’ve mentioned & I need it for work.
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⋆˚࿔ leti 𝜗𝜚˚⋆ (@b_ookish) reported@Outlook hey a whole day and we still cant log in with iphone. fix your ****.
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