Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 18
New York City, NY 17
Miami, FL 15
Exeter, England 10
London, England 10
Denver, CO 9
Quito, Provincia de Pichincha 9
Seattle, WA 9
Los Angeles, CA 8
Montréal, QC 8
Las Vegas, NV 8
Toronto, ON 7
Santa Ana, CA 7
Sydney, NSW 6
San Diego, CA 6
Minneapolis, MN 6
Houston, TX 6
Brooklyn, NY 6
Dallas, TX 6
Chicago, IL 5
Calgary, AB 5
Sacramento, CA 5
Jacksonville, FL 5
Mesa, AZ 5
Orléans, Centre-Val de Loire 5
Inta, Komi 5
Ashburn, VA 5
Columbus, OH 4
Charlotte, NC 4
Kansas City, MO 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • LokoCrazyJr CowbowSavy (@LokoCrazyJr) reported

    @Microsoft you need to fix your @Outlook Spam folder. Because it’s broken! I am getting scam emails in my Focused Inbox now when they should be going into my Spam folder which that folder is never shown. Fix it! Not happy at all

  • yeonjunsjanitor hikari ♡ (@yeonjunsjanitor) reported

    does anyone know why outlook says my email is always undeliverable when i add 200 bcc recipients? and how do i fix this @Outlook @MicrosoftHelps

  • pathak_somesh Somesh Pathak - MVP - Enterprise Mobility (@pathak_somesh) reported

    Hi @Outlook team, the latest build of Outlook app for Android is causing issues with device password policy. Suddenly after upgrade users are prompted to change the device pin to min 8 digits. Is there anything changed in the app policies?

  • macdock MacDock Web Hosting (@macdock) reported

    We have been blocked by @Outlook and are finding it near impossible to get off block list. We have deleted the offending account and taken all measures to correct the problem. @Microsoft still refuses to help us. 😡

  • markolwick Mark Olwick (@markolwick) reported

    Hey @outlook your junk mail filter is seriously broken.

  • politicalfreeak billriggg (@politicalfreeak) reported

    @justkatie_5 @Outlook Contact @Daviex_N to get the issue resolved

  • cllmclrk Cal online (@cllmclrk) reported

    @Outlook is there any issues with log in at the moment. Trying to log in to email connected to my Instagram and it’s not working, giving completely different recovery details that I don’t recognise.

  • JanicVerboon Janic (@JanicVerboon) reported

    @pathak_somesh @Outlook And if you disable the password requirement in the Exchange policy and secure the app via MAM not work around the issue?

  • ericlaw Eric Lawrence 🎻 (@ericlaw) reported

    Junk mail filtering on Hotmail / @Outlook Live has gone from acceptable to wildly broken and has remained that way for a month. Perhaps it's time to give up the account after over 20 years.

  • bjcls Björn (@bjcls) reported

    @pathak_somesh @Outlook We’ve opened an incident for this and Microsoft acknowledged the issue and is releasing a hotfix.

  • pathak_somesh Somesh Pathak - MVP - Enterprise Mobility (@pathak_somesh) reported

    @JanicVerboon @Outlook Its on users personal devices so no MAM policies there. We have got the fix from MS

  • spod1000 Spook1000 (@spod1000) reported

    @Outlook There appears to be a lot of problems here Over the last 24 hours I had no access to my e-mails An hour ago I discovered Outlook had updated my Optional Cookies from 'Rejected' to 'Accepted' I have now rejected all Optional Cookies I now have access to my e-mails again

  • shutupdrogba Rob (@shutupdrogba) reported

    How has @Microsoft @Outlook not fixed their junk/spam issue that has plagued the service over the last few days/weeks? Your filter is not doing anything.

  • brendabudinich brenda budinich (@brendabudinich) reported

    @Outlook please fix your service 😩😩😩😩😩😩

  • yeonjunsjanitor hikari ♡ (@yeonjunsjanitor) reported

    does anyone know why outlook says my email is always undeliverable when i add 200 bcc recipients? and how do i fix this @Outlook

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