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Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
El Copey, Cesar 1
Cincinnati, OH 1
Quito, Pichincha 14
Atlanta, GA 5
Township of Abington, PA 1
Apopka, FL 1
Chicago, IL 6
London, England 14
Liverpool, England 24
Township of Middle Creek, NC 1
Warsaw, Mazovia 1
Santo Domingo, Nacional 1
Reynosa, TAM 2
Berlin, MD 1
Cumming, GA 1
Brecon, Wales 1
Craigmawr Beach, ON 1
Guayaquil, Guayas 3
New Port Richey, FL 1
Wandsworth, England 3
Xàtiva, Valencia 1
Lyon, Auvergne-Rhône-Alpes 4
Tezoyuca, MEX 1
Seattle, WA 8
Kamloops, BC 1
Hamilton, ON 2
Sydney, NSW 13
Springfield, IL 3
Charleston, SC 1
Medellín, Antioquia 2
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • nkk8314
    nkk501 (@nkk8314) reported

    @Outlook could you please help me with my email address. I am unable to login and it is saying I am blocked due to not enough verification

  • MagentaHere
    Magenta (@MagentaHere) reported

    @Microsoft @Office @Outlook I am unable to sign in so cannot get support for being locked out of important account. Please message me as a matter of urgency. I reside in the UK.

  • OGBC_Llama
    🇬🇧 (@OGBC_Llama) reported

    @Outlook , Hi my outlook app appears to be down ?

  • shaun19791
    Shaun (@shaun19791) reported

    @Outlook A Chinese bot (gov) has hacked my account, I’ve still got some access and can see they are scamming people. Reported to you guys and response is fill a form in and no response. Server side rules that I can’t fix despite PW change and forced logoff. Not good

  • dppratt
    Douglas Pratt (@dppratt) reported

    @outlook Our company email still down. When will this be resolved?

  • NJohnbosco99511
    Johnboso Nnamani (@NJohnbosco99511) reported

    Why is @Outlook down?

  • 1_hsm
    Cheekyman81 (@1_hsm) reported

    @Outlook @MicrosoftHelps I’ve been locked out of my Hotmail account for over a month. I’ve submitted the recovery form multiple times with correct details, but it’s rejected immediately each time.I was advised to submit a reinstatement request, which I did, but not working.

  • TechboyUK
    Paul Richardson (@TechboyUK) reported

    That sinking feeling you get when the ~15 emails you had open in Outlook disappear after a system issue😭 @Outlook team, PLEASE make it more robust!

  • michaelhannaa
    Michael (@michaelhannaa) reported

    @Outlook on IOS is terrible. Just terrible.

  • VolatileAmine
    FallingDebris (@VolatileAmine) reported

    @Outlook you’d think your server could block phishing emails. FFS, the floodgate is open.

  • sirpenski
    Pfs (@sirpenski) reported

    @WilliamShatner Captain, I wish you were on @NASAArtemis. Maybe you could channel Spock and fix @Outlook for the crew.

  • ryanricardo76
    Ryan Ricardo Dunkley (@ryanricardo76) reported

    @MandatesHonor @Outlook @LittlePoohBear_ Having the same issue too

  • emjrabbitwolf
    em-j rabbitwolf (@emjrabbitwolf) reported

    @Microsoft @Outlook I’m currently suffering ffrom being unable to access your consumer products ie hotmail (now Outlook) email accounts via the web. No, I don’t use the apps for health reasons. I can’t sign in to any of my UK based accounts at all! Help great appreciated.

  • JeffWhalen989
    Citizen of Realville (@JeffWhalen989) reported

    @Outlook @Microsoft Why does Microsoft make it increasingly difficult to sign in to check Outlook?? If you’re trying to make it “better”, you’re failing hard. I wish you could take your email address with you to a different provider like your phone number.

  • ibn_wittig
    Wittig Lyon (@ibn_wittig) reported

    @hameedkanz @Outlook @Live What's the error message? Is it csv or?

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