Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 18
Miami, FL 16
New York City, NY 16
Los Angeles, CA 11
Exeter, England 11
Seattle, WA 10
London, England 10
Montréal, QC 9
Quito, Provincia de Pichincha 9
Chicago, IL 8
Toronto, ON 8
Denver, CO 8
Brooklyn, NY 7
Sydney, NSW 7
Minneapolis, MN 7
Santa Ana, CA 7
Phoenix, AZ 6
Perth, WA 6
Calgary, AB 6
Houston, TX 6
Las Vegas, NV 6
Dallas, TX 6
San Antonio, TX 5
San Diego, CA 5
Sacramento, CA 5
Mesa, AZ 5
Orléans, Centre-Val de Loire 5
Ashburn, VA 4
Aurora, CO 4
Marseille, Provence-Alpes-Côte d'Azur 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • trentontheradio Trent (@trentontheradio) reported

    Today I left @Outlook for Android to use @9FoldersInc mail app. This is because the most recent version of Outlook has been buggy for weeks with a fault which kills the app if you switch folders, with the only fix to remove and reinstall.

  • wealthbuildin15 wealthbuildingdad (@wealthbuildin15) reported

    @Outlook hey outlook, starting today my inbox only shows emails going back 1 week. How do I fix this to see all emails?

  • david_obrien David O'Brien (he/him) (@david_obrien) reported

    I really like @Outlook 's "send later". That way I (hopefully) don't disturb anybody's "out of hours". I'd love it more if the email actually went out & be sent from the server, not the client, at the right time. Now my computer needs to be turned on at the configured time.

  • JonathanLipsky1 Jonathan Lipsky (@JonathanLipsky1) reported

    @Outlook Ya'll have the worst filtering, all the spam phishing emails go to my focused inbox. They're always the same, but you can't figure out how to block them. Im gonna have to switch to a different service if this continues. Please fix it

  • chris_hedge1984 The Cats Whiskers (@chris_hedge1984) reported

    @Outlook Hi,having problems with my hotmail account. Tried to log out, then log back in, but it's just coming up with "sever issues" and not logging me in. Any ideas?

  • ilanithab Ilanit Habot (@ilanithab) reported

    @NiranEC @Outlook Fighting to add .ics files to the outlook client. However, it works for the OWA. I hate outlook. Any suggestions how to solve the issue? The IT insists that the file is broken. However thousands of this travel agency clients don't complain. It is killing me!

  • photoheathen Mark ◣ ◢ (@photoheathen) reported

    @Outlook fix your spam filter!

  • Emiroda Kasper Jensen 🇩🇰 (@Emiroda) reported

    @david_obrien @Outlook I don't have that problem? Oh yeah, I forgot Outlook Desktop still exists. 🤭

  • photoheathen Mark ◣ ◢ (@photoheathen) reported

    @Outlook fix your spam filter!

  • cgthomsen1 Christoffer Thomsen (@cgthomsen1) reported

    The Android version of @Outlook keeps having problems with the contents of messages not loading. Have to close the mail and open it again and hope that this time it loads. Maybe I'll go back to the PWA. It's slow to start, but at least it works.

  • MplsBarry Barry Johnson (@MplsBarry) reported

    @MSFTExchange @Outlook Suggestion: Delayed delivery should execute via Exchange not Outlook (if using w/ Exchange acct). If I do a delayed delivery when out w/ my Surface Pro, it should not need to be on/available for delivery to occur. A minor issue, but longtime irritation. Thx

  • saurabh_ss007 saurabh shukla (@saurabh_ss007) reported

    @Outlook Dont getting code on mobile for few days.official works are pending. Number is fine and problem appears in multiplicity of many colleagues.

  • photoheathen Mark ◣ ◢ (@photoheathen) reported

    @Outlook fix your spam filter!

  • photoheathen Mark ◣ ◢ (@photoheathen) reported

    @Outlook fix your spam filter!

  • cTiffney Chrissy (@cTiffney) reported

    @Outlook the newest upgrade removing the calendar from the room finder is terrible!! I use that feature the most. I read on the forum I should just revert to an older outlook because this is an “enhancement” Please let me know how removing the calendar is an enhancement

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