Outlook.com Outage Map
The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Outlook.com users affected:
Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Melbourne, VIC | 1 |
| Elba, NY | 1 |
| Bogotá, Bogota D.C. | 3 |
| Quito, Pichincha | 35 |
| Madrid, Madrid | 7 |
| Utrecht, ut | 1 |
| Chanos-Curson, Auvergne-Rhône-Alpes | 1 |
| Charleroi, Wallonia | 1 |
| Paris, Île-de-France | 32 |
| Pasto da Mata, BA | 1 |
| Dayton, OH | 1 |
| Winnipeg, MB | 2 |
| Brussels, Brussels Capital | 4 |
| Sheffield, England | 2 |
| Lévis, QC | 1 |
| Goodyear, AZ | 2 |
| New York City, NY | 19 |
| Preston, England | 6 |
| Pittsburgh, PA | 8 |
| Southampton, England | 3 |
| Sydney, NSW | 8 |
| Auckland, Auckland | 1 |
| Byron, IL | 1 |
| Lexington, KY | 2 |
| Knoxville, TN | 3 |
| La Baule-Escoublac, Pays de la Loire | 1 |
| City of Brussels, Brussels Capital | 1 |
| Metz, ACAL | 2 |
| District Heights, MD | 1 |
| Besançon, Bourgogne-Franche-Comté | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Outlook.com Issues Reports
Latest outage, problems and issue reports in social media:
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Gemma Collins (@Gem83Col) reported@Outlook @Microsoft How much longer until the issue is resolved? I’ve not had access to my emails since yesterday morning. Absolutely ridiculous!!
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Leila ✨🇦🇷 11/11 (@lilila1993) reported@Outlook how much longer will the system be down? is has been more than 12 hours.
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Lauren (@thevoidiscute) reportedHi, @Outlook you locked me out of my e-mail account. Your self-help guides don't work, I can't sign in to message with an advisor and there are no advisors on the phone, just a robot who doesnt nothing but direct me back to the useless self-help online. Give me my account back
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jonathan hopley (@jonathanhopley) reported@lovemesomeALLI @Microsoft @Outlook Try the following. Login using any mobile number linked to email. Instead of email address. With current password.
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Taz 泰秀樂 (@tazorack) reported@MicrosoftHelps @Microsoft you guys need to fix @Outlook across the online the desktop program and whatever other incarnations like the phone app. Outlook is awful.
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Erick (@erickacevedor) reportedI love (not really) how I need to login each time on outlook web. I mean, each freaking time man @Outlook -- you're a 3.19 TRILLION USD company, I think wont be difficult to fix something like this.
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Gemma Collins (@Gem83Col) reported@NickyCowell @Outlook @Microsoft Na mine isn’t working. Asking for last digits of phone number but then saying it’s not working and to verify another way
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alli. (@lovemesomeALLI) reportednow I have to file a form to try to reinstate my email account all because of these ******* issues ON YOUR END @Outlook @MSFT365Status !!!!!!
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jamie (@jammyzizzle) reported@Outlook hi what is happening with email it’s been off for a week still can’t login what are you doing about it
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Mosh_Pit_Chad (@Mosh_Pit_Chad) reported@Outlook any solutions to your email outage for iPhone?
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RAV3N9999 (@rav3n9999) reported@MSFT365Status Hi @Outlook and @MSFT365Status It has been >24hrs and lots of us did the steps you listed. I myself just tried to access my email accounts a minute ago through ios email app and also Outlook email app. This is still NOT working! It keeps asking for entering the captcha codes and not excepting the entered password! Can you please prioritize the resolution of this access issue?
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CaribbeanCocktail♡ (@novella_ellaa) reported@Outlook Hello hi… I can’t access personal or work emails at the moment. FIX IT please
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B. (@Drum_y) reported@nar1Thirty1 @justjamess87 @Outlook Still down here too
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Ad Libitum (@JSokaza) reportedThe AI bot will tell you that @Outlook know there is an issue too, so this is not new, and still not fixed. Brilliant.
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Souvik Mukherjee (@souvik610) reported@Outlook I'm having authentication error for my outlook email id