Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 19
New York City, NY 17
Miami, FL 15
Exeter, England 10
London, England 10
Montréal, QC 9
Los Angeles, CA 9
Quito, Provincia de Pichincha 9
Seattle, WA 9
Denver, CO 8
Toronto, ON 7
Santa Ana, CA 7
Calgary, AB 6
Sydney, NSW 6
Minneapolis, MN 6
Houston, TX 6
Brooklyn, NY 6
Las Vegas, NV 6
Dallas, TX 6
Chicago, IL 5
San Diego, CA 5
Sacramento, CA 5
Mesa, AZ 5
Orléans, Centre-Val de Loire 5
Inta, Komi 5
Columbus, OH 4
Charlotte, NC 4
Kansas City, MO 4
Jacksonville, FL 4
Phoenix, AZ 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • ki11deer KillDeer - Official (@ki11deer) reported

    Someone keeps trying to login to my gmail account onto hotmail and I get emails about it every day and the account is locked but I can't login to it because the account is locked. The only way to stop them is to unlock and disable the account. But I can't login. Thanks @Outlook

  • catarinarod2009 🇵🇹CAT ShawnBridgeton🐝@ fan account (@catarinarod2009) reported

    @xxzxyz777 @Outlook Jesus i still can't acess my hotmail account via Mobile phone I hope you can really fix this @Outlook

  • janinebats Janine is staying inside until 2021 (@janinebats) reported

    @Outlook I haven't been able to see any emails in my inbox or junk mail for over 12 hours now. Is there an issue? Thank you!

  • YtSamer SamerYT (@YtSamer) reported

    @WillWestWNML @Outlook Yup. im receiving nothing for some reason lmao.I also cant login on browser or anywhere else after i logged out

  • BateauDeBanane Madame DeFarge (@BateauDeBanane) reported

    @bethnyland @Outlook No answer or fix (annoyingly), it just started working again yesterday. There are various 'fixes' explained on websites so they be be useful, but the most common one appears to be to wait.....not helpful!

  • krishnakoman krishna chaitanya (@krishnakoman) reported

    @Office365 @Outlook @MicrosoftTeams i observed a problem with teams and outlook. Whenever i receive a voice mail from teams an email will be triggered to my outlook. When i have this email in my inbox then outlook is crashing. Later i need to open web mail and delete voice mail.

  • catarinarod2009 🇵🇹CAT ShawnBridgeton🐝@ fan account (@catarinarod2009) reported

    @brentusmc @Outlook Yeah probably.. I'm still waiting for them to fix it

  • KingCalmette Calmette Lahoud (@KingCalmette) reported

    @Outlook Seems to be a problem When I click on a image in email and click on save image as doesn't do it anymore. Anyone else has this problem too. #Email #Hotmail #Outlook

  • paula_5kjb pboyle (@paula_5kjb) reported

    @Outlook Hi, I sent a DM about access to my account but it doesn't appear to be read!Can someone pls help me?!I had to verify my account which I did a number of times - but each time I go back in to sign in again - the same msg about having to verify my account! HELP ME PLS!

  • Junior_Uzzy Junior Uzzy (@Junior_Uzzy) reported

    @Outlook - Your down - can’t even get into my emails...

  • shinks71 Stuart Hinks (@shinks71) reported

    @crod @Outlook I turn it off on every PC I touch. Microsoft's efforts in this area are terrible please stop "trying" to help

  • catarinarod2009 🇵🇹CAT ShawnBridgeton🐝@ fan account (@catarinarod2009) reported

    @Outlook hi what's happening with hotmail /outlook? Fix yourself please!!

  • nicrich7 Nicole Richards, MPH (@nicrich7) reported

    .@Outlook question: Im employed by 3 different institutions using outlook & having trouble switching between my emails. I don’t want to sync these emails. Is there a way to keep them separate but easier for switching back & forth?

  • brentusmc brent (@brentusmc) reported

    @Outlook @catarinarod2009 Same on iPhone as well im guessing the mobile website is down

  • brentusmc brent (@brentusmc) reported

    @catarinarod2009 @Outlook Try logging in now ive managed to login

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