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Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Sydney, NSW 13
Fort Worth, TX 2
Scottsdale, AZ 2
Ciudad Obregón, SON 1
Nashville, TN 2
Baltimore, MD 3
Irvine, CA 1
Fareham, England 1
Perkasie, PA 2
Pittsburgh, PA 4
Villeurbanne, Auvergne-Rhône-Alpes 1
Brooklyn, NY 3
Windsor, ON 1
Paris, Île-de-France 10
Greenford, England 1
Simpsonville, SC 1
Norfolk, VA 1
Houston, TX 6
Bloomfield Hills, MI 1
Santa Cruz, CA 1
Plymouth, MA 1
Patten, ME 1
Union City, CA 1
Birmingham, AL 1
Fairfield, OH 1
Le Plessis-Bouchard, Île-de-France 1
Barcelona, Catalonia 2
Godalming, England 1
Willard, OH 1
Phoenix, AZ 5
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • Chrischzz
    Chrischzz (@Chrischzz) reported

    @Outlook how come that as of today, all emails are received in my inbox instead of the spam box? Has there been some issues om your side?

  • Caaitlinn18
    Cat Tanner (@Caaitlinn18) reported

    @Outlook how about you release a solution and action steps you’ll be taking to resolve this junk mail issue? I’m a working mother I can’t keep opening my email to 14 “grow harder for longer” in a 5 min time span

  • HotRockCapital
    JLB (@HotRockCapital) reported

    Hey @Microsoft! Your @Outlook spam filter is broken this morning. I'm getting buried in ****!

  • JaysonPit
    Jayson Pitkofsky (@JaysonPit) reported

    @Outlook You guys have got to acknowledge this spam issue, when it will be fixed and if you will be searching INBOX to remove them so we don't have to spend all day reporting the ones getting thru. Getting at least 20 every hour or 2 this morning.

  • peter196
    Peter (@peter196) reported

    Hey @Outlook my spam filter broke overnight, how do I fix it? My inbox is overwhelmed with junk email!!

  • SarahCathCollin
    Sarah Collins (@SarahCathCollin) reported

    @Justbeing_Lou_x @K_Lighty @Outlook Keep reporting all the spam and Phishing. It gives me great pleasure to think that I am overloading Microsoft with problems when I report them. Probably over 100 since I woke up.

  • ChadMittelstadt
    Chad Mittelstadt (@ChadMittelstadt) reported

    @marcjacobs88 @Outlook Please fix @Microsoft

  • JoseOssa_dg
    José Ossa (@JoseOssa_dg) reported

    Good morning, @Outlook I hope you are busy fixing the junk mail issue. This has not been fun for us.

  • LillacTyanu
    Lillac Tyanu (@LillacTyanu) reported

    @Outlook @marcjacobs88 its only in the last few day that the spam filter seems to have just stopped, my inbox has been getting spam from all over, funnily alot being from fake microsoft accounts, private DMs doesnt help people when its a wide spread issue

  • robcarlyle
    Rob Carlyle (@robcarlyle) reported

    @Outlook when will the spam filter issue be resolved?

  • dizzymarlcliffe
    dizzy Marlcliffe (@dizzymarlcliffe) reported

    @CorrinneStanley @AntHam88 @Outlook Same here. Tried going into settings in case I'd accidentally switched off the filter, but there don't seem to be any filter options listed. Please fix this!

  • MrsBrim
    Deb Brimelow (@MrsBrim) reported

    @Outlook is there a problem with your spam filter? My inbox is full of emails that would usually go into my Junk Folder??

  • jaspersharp
    Jasper Sharp (@jaspersharp) reported

    @moviefan55 @Outlook Interesting. Must be a system’s wide issue.

  • NumbNutzInTx
    NumbNutz (@NumbNutzInTx) reported

    @Outlook so you guys broke all the Outlook / hotmail junk-mail blocking. Any word on a fix?

  • erin_not_amber
    ⚾️❤️🤍Erin🧡🖤🏈 (@erin_not_amber) reported

    Apparently @Outlook @MicrosoftHelps is experiencing site wide issues with their #JunkMail filtering process and it’s driving customers bonkers!!! Fix the issue!!!!

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