Outlook.com Outage Map
The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Outlook.com users affected:
Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Bogotá, Bogota D.C. | 2 |
| Barcelona, Catalonia | 1 |
| Brisbane, QLD | 3 |
| Monterrey, NLE | 1 |
| Mulhouse, ACAL | 1 |
| Zahlé, Béqaa | 1 |
| Paris, Île-de-France | 9 |
| Ciudad Apodaca, NLE | 2 |
| Ciudad Jardín, MEX | 1 |
| Renens, VD | 1 |
| Santiago de Querétaro, QUE | 1 |
| Albi, Occitanie | 1 |
| Ocean Springs, MS | 1 |
| Santurtzi, Basque Country | 1 |
| Bilbao, Basque Country | 1 |
| San Martiniano, Q. Roo | 1 |
| Miami, FL | 1 |
| Zaragoza, Aragon | 1 |
| Feltham, England | 1 |
| Melbourne, VIC | 7 |
| Arles, Provence-Alpes-Côte d'Azur | 1 |
| Pauillac, Nouvelle-Aquitaine | 1 |
| Tours, Centre | 1 |
| Le Havre, Normandy | 1 |
| Mataró, Catalonia | 1 |
| Boulogne-Billancourt, Île-de-France | 1 |
| Naucalpan de Juárez, MEX | 1 |
| García, NLE | 1 |
| Sunshine Coast, QLD | 1 |
| Belfort, Bourgogne-Franche-Comté | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Outlook.com Issues Reports
Latest outage, problems and issue reports in social media:
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Cédric Krier (@cedrickrier) reportedAnd again broken outlook is rejecting our emails for no valid reason. **** YOU @Microsoft @Outlook
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Stewart 🏴 🇨🇦 (@Stewmeak) reported@Outlook How is your app so terrible and preventing junk/phishing emails going into peoples main inbox? Useless and the worst at it. You must be making something from it.
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Luziel🐆🌾 (@Luzielvt) reported@Outlook I keep trying to contact you guys about an account I have on outlook that's brand new and I haven't put any info on it just a minecraft game and your ******* AI keeps bringing me to anywhere but an actual person to solve my problem. Can I get a representative?
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✨Luminous✨ (@wxkeup_1) reported@Outlook why is password sign in constantly unavailable to my hotmail (outlook) account 90 percent of the time, requiring me to use sign in using a code? As someone who has had this email account with you for 25 years - it has become infuriating to use.
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Jane Darling (@janeydarling1) reported@outlook down again? This is ridiculous
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Sedal Gürses (@sgg1903) reported@UrsullineTV @Outlook Faced the same issue; @MarenXyber on X solved it.
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S 🇩🇿 (@LeYaoguai) reported@Outlook I’m having the 503. X FEServe error when trying to log in …
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April 🐭 (@1967Christian) reported@Outlook I'm trying to sign into my email. It keeps telling me to enter a second email address to "protect my account". I only have one email. I don't want a second email. I'm old fashioned, I just want to sign in using my password, and access my emails.
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Sparky (@Jouler8) reported@Outlook My iPhone has been harassing me daily to "log-in" despite me never having logged out. you keep trying to push me to your broken "Authenticator App", no good. My password, set up 15 years ago, now doesn't work. Screw it! Screw you! Deleting the app is easier.
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Yogee (@misteryogee) reportedMy live/microsoft userid/email is in some leaked hack db and now I keep getting these Authenticator requests every few hours by someone trying to access my account. @Microsoft @Outlook @MicrosoftHelps is there a way to geofence my account and lock all access attempts from other countries. This can’t be just a problem unique to me
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Alex 🌐 (@ajr_codes) reportedMicrosoft, why cant I log into my 20+ year old email? Why is it saying "You've tried to sign in too many times with an incorrect account or password." I have 2FA and a backup email + phone number. Why wouldnt you simply ask for the 2FA code??? @Microsoft @Outlook
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ATMOSARRISES (@XsinandtonicX) reportedBlocking my previous tweets @Outlook ? Why are there no alternative means of support for account access error? I signed in from a new device with a new phone number with my exact credentials ?
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Manash Boraa (@ManashPratimBo3) reportedHello @Outlook i am experiencing persistent issues with my Outlook account that are impacting my daily work Outgoing Emails are stuck or failing to send. Incoming Emails are heavily delayed and some are not being received at all Please resolve this urgently
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Hakan (@Hakan1630386105) reported@wasbeermeneer @Outlook Had this issue; TysonNerd on X sorted it.
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José Rafael Gabaldón (@Gabalzac) reported@peteryanni @Outlook Agree. Terrible decision by @Outlook