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Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Treorchy, Wales 1
Portsmouth, England 1
Edmonton, AB 1
Macon, GA 1
Saint-Martin-de-Saint-Maixent, Nouvelle-Aquitaine 1
Guadalajara, JAL 2
Oklahoma City, OK 2
Paris, Île-de-France 16
London, England 2
Nottingham, England 1
Southend-on-Sea, England 1
Brest, Brittany 1
Madrid, Madrid 1
Cuauhtémoc, CHH 1
Terrebonne, QC 3
Chesterfield, England 1
Nîmes, Occitanie 2
Vergèze, Occitanie 1
Manchester, England 1
Montpellier, Occitanie 2
Binges, Bourgogne-Franche-Comté 1
Rancho Santa Fe, CA 1
Bloomington, IL 1
Saint-Priest, Auvergne-Rhône-Alpes 1
Royal Leamington Spa, England 2
Aulnay-sous-Bois, Île-de-France 1
Dallas, TX 4
Rennes, Brittany 1
Evanston, IL 1
Philadelphia, PA 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • tazorack
    Taz 泰秀樂 (@tazorack) reported

    @Outlook @MicrosoftHelps when are you going to add basic Classic @Microsoft Outlook desktop program functions to this terrible non-native new Outlook desktop program?

  • ClarenceWongCRE
    Clarence Wong, CCIM (@ClarenceWongCRE) reported

    @HowardRoark90 @Outlook @Microsoft Was having issues syncing my Gmail to Outlook earlier, but fine soon after. I removed and re-added my Gmail to Outlook etc.

  • sgg1903
    Sedal Gürses (@sgg1903) reported

    @UrsullineTV @Outlook Faced the same issue; @MarenXyber on X solved it.

  • ianmckennaftrc
    Ian McKenna (@ianmckennaftrc) reported

    Hey @Microsoft I’m a big fan of voice recognition tech but why can you #VoiceAccess app not be moved on screen? It now blocks multiple key apps including @Outlook & @MicrosoftEdge this makes those much harder to use. Didn’t do this before. Can I suggest an urgent fix is needed

  • princess420604
    princess (@princess420604) reported

    @Outlook are you aware of any glitches with shared calendars? I’ve lost 2 of my family calendars overnight and they can’t see mine anymore either. Have deleted them and readded. Still not working.

  • AndrewUnited7
    Andy (@AndrewUnited7) reported

    Outlook is down @Outlook fix the damn problem

  • Abhishe99575126
    Abhishek bharti (@Abhishe99575126) reported

    @Outlook @MicrosoftHelps i am unable to login into my account due to OTP not coming and thus unable to login into my laptop as well kindly help.

  • osman_cetin
    osman (@osman_cetin) reported

    @Outlook for days i am trying to reset my password to access some really urgent medical files and eventhough i have registered phone it seems that verification method is not working at all. This is very urgent medical need and would appreciate your assistance

  • AlexNBCMT
    Alex Hoffman (@AlexNBCMT) reported

    @Outlook has been down for 8 hours on a Monday. This is the journalism equivalent of getting ejected from a game.

  • 1967Christian
    April 🐭 (@1967Christian) reported

    @Outlook I'm trying to sign into my email. It keeps telling me to enter a second email address to "protect my account". I only have one email. I don't want a second email. I'm old fashioned, I just want to sign in using my password, and access my emails.

  • F1Daz_
    daz. (@F1Daz_) reported

    @Outlook @Microsoft I reported fraud to you 4 days ago. And have still have ZERO response. my details are STILL compromised due to your lack of urgency with such a sensitive issue. Everything else was sorted in hours by various other companies. Shocking.

  • Luzielvt
    Luziel🐆🌾 (@Luzielvt) reported

    @Outlook I keep trying to contact you guys about an account I have on outlook that's brand new and I haven't put any info on it just a minecraft game and your ******* AI keeps bringing me to anywhere but an actual person to solve my problem. Can I get a representative?

  • MurzbanFShroff
    Murzban F. Shroff (@MurzbanFShroff) reported

    @puneetck @Outlook I am a writer facing a huge glitch with my #Outlook. When I try to reply to an existing conversation/thread, the entire conversation disappears. It’s no longer visible in the reply mail. Please help. I have work-related communications suspended. @satyanadella

  • ErdemPulcu
    Erdem Pulcu (@ErdemPulcu) reported

    @Microsoft cannot make @Outlook find emails in one's inbox. So much of time is being wasted everyday because Outlook doesn't work. Could someone explain to me why anyone should trust their AI models? If they are so good why don't you use it to fix the email??

  • Bonynea
    Bonynea (@Bonynea) reported

    @Outlook It’s been days of failed recovery attempts, unanswered requests, and no real support. I completed the forms, followed every step, and still have no access to my recovery emails. At this point it feels like customers are being ignored instead of helped. Please escalate this issue.

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