Outlook.com Outage Map
The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Outlook.com users affected:
Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Adelaide, SA | 7 |
| Santa Monica, CA | 1 |
| Mason, OH | 1 |
| Brisbane, QLD | 9 |
| Surco, Lima region | 1 |
| Hopkins, MN | 1 |
| Arrondissement de Charleroi, Wallonia | 1 |
| Parkville, MD | 1 |
| Seattle, WA | 12 |
| Gosport, England | 1 |
| Statesville, NC | 1 |
| Lancaster, PA | 1 |
| Calhoun, GA | 1 |
| Hurricane, UT | 1 |
| Williamsport, PA | 1 |
| Xalapa de Enríquez, VER | 1 |
| Phoenix, AZ | 7 |
| Toronto, ON | 9 |
| Berlin, MD | 2 |
| Gresham, OR | 1 |
| Montauban, Occitanie | 1 |
| Germanton, NC | 1 |
| Saint Cloud, MN | 1 |
| Dandridge, TN | 1 |
| Quito, Pichincha | 24 |
| Clinton, IN | 1 |
| Liverpool, England | 37 |
| Las Palmas de Gran Canaria, Canary Islands | 1 |
| Brussels, Brussels Capital | 2 |
| Stamford, CT | 6 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Outlook.com Issues Reports
Latest outage, problems and issue reports in social media:
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Ali Haider (@SAH_HAIDER) reported@Outlook 365: (top banner) You need to sign in to keep using mail Me: signs in Outlook 365: You signed out of your account. It’s a good idea to close all your browser windows. Me: YEAH! Exactly what I wanted!!!
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Cindy Bisset (@bisset_cindy) reported@Outlook I think everyone who has a complaint about Microsoft (because I can not be the only one), and their lack of customer service and related productivity issues should get together and let’s Sue them. I have paid multiple times for this ****
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Griff (@Grifeweizen) reported@Microsoft Outlook and teams mobile apps not even opening on android galaxy s25...this is a serious issue @MicrosoftTeams @Outlook. It's a blank screen or an endless loading spiral.
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star🧚🏻♀️ (@zxcbnmjklyf) reported@Outlook I am having a technical issue with my personal account. It is being incorrectly flagged as a child account. When I try to verify my age by clicking 'I am a parent', I immediately get a 'Logout Failed' error page on all devices and browsers.
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Charlie Stacey (They /Them) (@CharlieStaceyUK) reported@Outlook I’m a sole global admin fully locked out of my business account. The phone number allocated to my case has issues receiving calls. I desperately need this sorted so I can work. Is there anything more I can do, at the very least to change the phone number?
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Ture Anderson (@tanfrancisco) reported@Outlook the Outlook password recovery system is not working for me. It keeps kicking me out. Can I speak with somebody or can somebody please help me? I’ve been spending two weeks trying to get my email back.
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Lewis Fox (@Lewi54ox) reported@Microsoft @Outlook tried signing into my account on my Xbox. Couldn’t so had to try sign in on my Hotmail. Couldn’t, tried resetting password on the app gave ALL MY OWN CORRECT INFO. Couldn’t, tried calling for help, got told to sign in online to reset password. Honestly🤬
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Joel (@Joel94994231) reported@mentalmasterpie @Outlook Problems everywhere. Microsoft Outlook is such trans
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Quantaforze (@QuantaforgeCorp) reported@Outlook Hi, I’m experiencing an issue with OTP detection in Outlook notifications. When I request a GitHub OTP, Outlook shows a “Copy OTP” option, but it only captures 6 digits, whereas GitHub OTPs sometimes contain 8 characters. This leads to incorrect copying and fail
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HSM_81 (@1_hsm) reported@Outlook Hi, I have sent a DM as requested but I still have not heard back from you. Can you please tell me when I can expect to hear a response back? Recovery forms still not working for me.
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Tucker Goodrich (@TuckerGoodrich) reportedGmail search doesn't work. Outlook is far better and if it's not working, you Exchange administrator is doing a bad job. —Current unhappy @Gmail user and former Exchange administrator and intensive @Outlook user.
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Gerry L 🇨🇦 (@lee_gerry) reported@Outlook @policyislife I know, it's so f n'ing annoying where i have to change my password all the time. Soon I'll run out of words to use. Like get your head out of your, and fix this issue.
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CA Shrenik Gandhi (@shrenikmgandhi) reported@Outlook @MicrosoftIndia I am struggling to get access to my official mail id since past more than 3 months due to technical issue where i am not getting authentication code. Raised issue through my vendor but they are also not getting any response.
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Patricia Young (@FreakyPatty) reported@Outlook what is happening with #microsoft & #microsoft? Changed my password for outlook yesterday as PW I used for years being rejected and now my new PW keeps saying ‘too many login attempts’ verifying with you ‘prove you are a human’ is hard
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Saddiq (@philly_lawdog) reported@Outlook Im having a real life issue with my outlook inbox thats bothering me