Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Miami, FL 15
Sydney, NSW 14
New York City, NY 13
London, England 12
Los Angeles, CA 12
Paris, Île-de-France 10
Seattle, WA 10
Houston, TX 10
Brisbane, QLD 9
Liverpool, England 8
Denver, CO 8
Chicago, IL 8
Phoenix, AZ 7
Melbourne, VIC 7
Toronto, ON 7
Montréal, QC 7
San Diego, CA 6
Calgary, AB 6
Minneapolis, MN 6
Perth, WA 6
Aurora, CO 6
Marseille, Provence-Alpes-Côte d'Azur 5
Atlanta, GA 5
Kansas City, MO 5
San Jose, CA 5
Columbus, OH 5
Albuquerque, NM 5
Woodbridge, VA 5
Brooklyn, NY 5
St. Louis, MO 5

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • jimmyfotso Jimmy Fotso (@jimmyfotso) reported

    Hey @Outlook the spam filter is currently broken 😔

  • flameovsthecity The loveable Flameo 🥰 (@flameovsthecity) reported

    @Microsoft @Outlook please fix your email filters.. all my junk mail is now filtering into my inbox.. notifications are now spamming my phone - many thanks!

  • edwardktremblay Edward Tremblay (@edwardktremblay) reported

    @Outlook @Microsoft the spam filtering in outlook .com seems to no longer work. what has caused all the spam email to land in my inbox & what are you doing to fix it? the spam filtering used to be ok until recently

  • CorrinneCurtis Corrinne Curtis (@CorrinneCurtis) reported

    @Outlook What's up with your spam filter? I'm getting loads of blatant spam in my inbox, and yet messages I actually want are being randomly thrown into junk. I also generally get around 30 to 50 emails in my junk every day. Something's not working...

  • intutivereading Psychic Franziska (@intutivereading) reported

    @Outlook @Outlook your spam filter is broken. All the spanm is in my inbox. It's on the news too so lots of people are affected

  • benvdnberg Ben van den Berg (@benvdnberg) reported

    @Outlook Your spam filter is broken since last night. Getting tons of spam in my normal inbox and I’m not the only one so it seems

  • BigHeadTales Bighead Tales (@BigHeadTales) reported

    88 junk and phishing emails made it past @Microsoft @Outlook's spam filters on one account this morning. But, yes, I'm sure your advice to block domains like 06382b3786d587f8de2970545d115f3c - . -com will stop the problem.

  • LopoTony Anthony Lopo (@LopoTony) reported

    @bdsams Yep, having the same issue. Started yesterday. Still getting spam in spam folder along with the inbox. @Outlook @MicrosoftHelps

  • rgell1 Rachel (@rgell1) reported

    Still use my hotmail account but the @Outlook spam filter not working is doing my head in! I’m a zero notification girlie so having to bulk dump heaps of spam is not fun! #spamfilter #noidontrustyourdodgyemail

  • TheACap Cap (@TheACap) reported

    @Outlook can you please fix your stuff I don’t want spam

  • thorn_kerry Kerry Thorn (@thorn_kerry) reported

    @Outlook All my junk mail is landing in my inbox, please fix your filters.

  • RichieK14 RichieK (@RichieK14) reported

    @Outlook When will the spam filter issues be resolved?

  • MikeSmith0902 Mike Smith (@MikeSmith0902) reported

    @Gerri89226228 @philofthemoore @Outlook Nope I'm sorry I don't know all I know is the calender app is the problem with Android.

  • madeleine241 Madeleine Smith (@madeleine241) reported

    @emma644 @MicrosoftHelps @Outlook Harrison and I have had the same problem today! x

  • ShahzadDAhmad Shahzad Ahmad (@ShahzadDAhmad) reported

    Appears it wasn't just me that was having issues with my personal MS Outlook email and its lack of spam filter today. Seems to be fixed now, but I would've expected a notification or apology of some sort. @Outlook @Microsoft

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