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Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Liverpool, England 43
London, England 25
Seattle, WA 13
Sunrise, FL 1
Saint-Paul, Réunion 1
Rennes, Brittany 1
Presque Isle, ME 1
Adelaide, SA 10
Valence, Auvergne-Rhône-Alpes 2
Elk Grove, CA 1
Nantes, Pays de la Loire 1
Paralímni, Ammochostos 2
Parkland, FL 1
Jackson, WI 1
Scottsdale, AZ 2
Weston-super-Mare, England 1
Philadelphia, PA 8
Lausanne, VD 1
Arlington, TX 1
Beaucaire, Occitanie 1
Okmulgee, OK 1
Orinda, CA 1
Houdan, Île-de-France 1
San Antonio, TX 5
West Linn, OR 1
Bad Axe, MI 1
West Des Moines, IA 2
Wheaton, IL 1
Schenectady, NY 2
Allen, TX 2
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • Gem83Col
    Gemma Collins (@Gem83Col) reported

    @NickyCowell @Outlook @Microsoft Na mine isn’t working. Asking for last digits of phone number but then saying it’s not working and to verify another way

  • Tanyasmi
    Tanya Smith (@Tanyasmi) reported

    @Microsoft @Outlook @MicrosoftHelps What is happening ? Mail app on iPhone still not working for outlook / Hotmail accounts. Asks to re-enter password put in correct password you say it’s wrong or too many times and block ! Please help

  • SimonFearing
    Simon (@SimonFearing) reported

    @Outlook could somebody help me with signing in to email problems plz

  • lovemesomeALLI
    alli. (@lovemesomeALLI) reported

    Sooo anyone else's email still down, still not allowing them to reset their password? Saying 'too many codes try again tomorrow'??? W T F!!! @Microsoft @Outlook

  • LaubeQ28
    LaubeQ (@LaubeQ28) reported

    Hey @Outlook we use you for work and all my colleagues and I run into this very annoying bug where you will reply to someone, it stops the typing cursor as if you clicked away and when you press space it will archive the e-mail chain. Can you please fix ASAP? thanks.

  • b_ookish
    ⋆˚࿔ leti 𝜗𝜚˚⋆ (@b_ookish) reported

    @Outlook hey a whole day and we still cant log in with iphone. fix your ****.

  • Katlego_Mack
    Katlego Makgaila (@Katlego_Mack) reported

    Please fix the Outlook search tool @Outlook @Microsoft

  • LHearns2
    Luke Hearns (@LHearns2) reported

    Well @Microsoft .. guess I better sort out all my **** that I use a hotmail account for and get it changed over to Gmail or other option. 3 days down is a little much when finances/trips/etc depend on info sharing via email. #microsoft #outlook #hotmail @Outlook @MicrosoftHelps

  • jlandsme_93
    Jacob Landsmeer (@jlandsme_93) reported

    @TBanton18 @Microsoft @Outlook Had this problem recently- logged me out and despite my password being correct wouldn’t let me back in. Have to use other authentication methods to get back in. Worked eventually but painful.

  • tazorack
    Taz 泰秀樂 (@tazorack) reported

    @MicrosoftHelps @Microsoft you guys need to fix @Outlook across the online the desktop program and whatever other incarnations like the phone app. Outlook is awful.

  • marlermelanie
    Melanie Marler (@marlermelanie) reported

    @Outlook I’m still locked out my Hotmail in the infinite sign in loop. When is this expected to be fixed for all users? Can’t sign in on iPhone or web browser and I really need this account as it’s my main. Concert tickets, reservations and travel plans all not accessible.

  • Dar8206
    Dar99 (@Dar8206) reported

    @lovemesomeALLI @Microsoft @Outlook Same for me . SMS code is not working so impossible to Connect even on Outlook app…. Same **** since monday

  • maaaaandyy
    tortured hot girl department (@maaaaandyy) reported

    I’m removing all my accounts from my @Outlook, since I can’t access my email and I’m worried about losing important information. I can’t believe @Microsoft can’t simply fix an email bug. They are an email company omgggggg

  • lovemesomeALLI
    alli. (@lovemesomeALLI) reported

    now I have to file a form to try to reinstate my email account all because of these ******* issues ON YOUR END @Outlook @MSFT365Status !!!!!!

  • kaleighlynnnn
    Kal (@kaleighlynnnn) reported

    @MicrosoftHelps @Outlook email has been down for 24 hours! Asks for phone number then says that service isn't working right now. No other way to verify. help???

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