Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Alcázar de San Juan, Castilla-La Mancha 36
Paris, Île-de-France 19
London, England 10
Madrid, Comunidad de Madrid 8
Miami, FL 7
New York City, NY 7
Santa Ana, CA 7
Quito, Provincia de Pichincha 7
Exeter, England 7
Las Vegas, NV 6
Inta, Komi 5
Seattle, WA 5
Ashburn, VA 5
Perth, WA 5
Marseille, Provence-Alpes-Côte d'Azur 5
Toronto, ON 5
Jacksonville, FL 4
Québec, QC 4
Brooklyn, NY 4
Clamart, Île-de-France 4
Orléans, Centre-Val de Loire 4
Denver, CO 4
Montréal, QC 4
Southampton, England 4
Sydney, NSW 4
Manchester, England 4
Mesa, AZ 4
Bowling Green, KY 3
Leicester, England 3
Minneapolis, MN 3

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • xxxsammiexxxxx sammie (@xxxsammiexxxxx) reported

    @Outlook are you having issues? I can’t get into my emails? #hotmail #outlook

  • BinaryJam Simon Tocker (@BinaryJam) reported

    Is anyone else sick to death of the rendering capabilties of the @Outlook client whilst living in a world of @Office365 Actionable AdaptiveCards. There are updates to this client all the time, but this is key to progress of 365/PowerPlatform and its dragging the side down :(

  • rbo_ne Rudolph Bott (@rbo_ne) reported

    @martinkrafft @Outlook Actually Microsoft email services finally got me to stop running email services myself. I had on and off problems for more than two years and nothing seemed to help :(

  • N1cks Nicks (@N1cks) reported

    @adamkranitz @Outlook Yes!! Pleased it's not just me. FYI reinstalling the app & re-adding accounts does not fix this issue. Hope @MicrosoftHelps sorts this soon. Outlook previews are part of my workflow.

  • Islandgrlsammi IslandgrlSammi (@Islandgrlsammi) reported

    @Outlook since yesterday outlook mail not working. Wont open and if it does mail wont load!

  • NiksDavid Nikhil David (@NiksDavid) reported

    @Microsoft @Outlook is there a way to contact customer support? I have been trying for days. If my issue is not on the drop-down will I not get the support? Your customer support is turning my hopes down.

  • dfaranha Diego F. Aranha 🕷️ (@dfaranha) reported

    @looopTools @Office365 @Outlook 4. Terrible search

  • yourCheriseAmor cheriseeee (@yourCheriseAmor) reported from Los Angeles, California

    @outlook how do i get outlook to respect the dnd setting on my macbook? right now i have to shut down outlook to avoid getting notifications when i hve my computer on dnd. the app also doesnt seem to have a dnd feature. please advise. thanks!!!

  • DanielM2K20 彡☄☆ Ð ã ñ ì ë ĺ ☆☄🌙🇬🇧 BLM🖤 (@DanielM2K20) reported

    New device trying login @SubwayUK @SubwayHelpUKROI but code been sent email address outlook website been affected by output also affects thousands other websites doesn't even give me option how Id like receive my code goes straight email address I cant login @Outlook website down

  • EnnyGo Bee (@EnnyGo) reported

    @Outlook the search functionality is disappointing and frustrating this week. Every time I search in a current folder it gives me results from other folders. Is this problem being addressed?

  • drorhanerdem Orhan E (@drorhanerdem) reported

    @isaeminhafalir @Outlook Agreed. When you search for “A and B”, it searches for the word “and”. Terrible.

  • martinkrafft martin ➬ (@martinkrafft) reported

    Landed on @Outlook SMTP blacklists due to a stupid error on my behalf. Filed ticket with #Microsoft, following documented procedure. Got response in less than 6 hours. Had block removed in less than 24 hours. Never thought I'd say this, but: well done, Microsoft! #sysadmin

  • RealWorldKitt The Dog (@RealWorldKitt) reported

    @Outlook you need to fix your servers. This has been going on for far too long and now I am losing money because I am unable to receive important emails. - Should this continue, a lawsuit will be in order and I will be forced to take @Microsoft to court.

  • Nick_Searles Rap name O.W.D. - Old White Dude (@Nick_Searles) reported

    @Outlook Question: In my Samsung phone the app, which I've had forever, wants me to create a new account or add one. Won't let me sign in. What's up? Thanks.

  • 2petcat Matthew (@2petcat) reported

    .@Microsoft .@Outlook the new update is honestly the worst... fix it now pls

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