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Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Oklahoma City, OK 2
Paris, Île-de-France 17
London, England 2
Nottingham, England 1
Southend-on-Sea, England 1
Brest, Brittany 1
Madrid, Madrid 1
Cuauhtémoc, CHH 1
Terrebonne, QC 3
Chesterfield, England 1
Nîmes, Occitanie 2
Vergèze, Occitanie 1
Manchester, England 2
Montpellier, Occitanie 2
Binges, Bourgogne-Franche-Comté 1
Rancho Santa Fe, CA 1
Bloomington, IL 1
Saint-Priest, Auvergne-Rhône-Alpes 1
Royal Leamington Spa, England 2
Aulnay-sous-Bois, Île-de-France 1
Dallas, TX 4
Rennes, Brittany 1
Evanston, IL 1
Philadelphia, PA 1
Cannes, Provence-Alpes-Côte d'Azur 2
San Luis Potosí, SLP 1
Quito, Pichincha 3
Jundiaí, SP 1
Township of Evan, KS 12
Cantón Quito, Pichincha 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • ajr_codes
    Alex 🌐 (@ajr_codes) reported

    Microsoft, why cant I log into my 20+ year old email? Why is it saying "You've tried to sign in too many times with an incorrect account or password." I have 2FA and a backup email + phone number. Why wouldnt you simply ask for the 2FA code??? @Microsoft @Outlook

  • God4TheRestOfUs
    Godfortherestofus✝️📚💯 (@God4TheRestOfUs) reported

    @MSFT365Status it’s affecting regular Outlook accounts that are not business but are personal paid. my @outlook is down it’s very severe every account I have relies on two factor authentication through your email which means I’m fu..ed Thanks to this.

  • JJimisen
    JJ (@JJimisen) reported

    Microsoft has to stop making so many changes to its menus in Outlook. It increases irritation and cognitive load too much if people constantly are having to track down where a command is, such as how to insert an emoji in an email. @Outlook #microsoft #microsoftoutlook

  • PemiPo_Official
    Fortis Fortuna Aduivat. 📊 (@PemiPo_Official) reported

    @HowardRoark90 @Outlook @Microsoft Global outage on exchange online services affecting majority of users Issues with core authentication configuration used by multiple M365 services

  • ianmckennaftrc
    Ian McKenna (@ianmckennaftrc) reported

    Hey @Microsoft I’m a big fan of voice recognition tech but why can you #VoiceAccess app not be moved on screen? It now blocks multiple key apps including @Outlook & @MicrosoftEdge this makes those much harder to use. Didn’t do this before. Can I suggest an urgent fix is needed

  • gual_cybr
    GUAL CYBR (@gual_cybr) reported

    @ViEaglen06 @Outlook I can fix your account! Dm me

  • HowardRoark90
    Red Beard Real Estate (@HowardRoark90) reported

    Half my team can’t use their @Outlook, but half can 🤔 What gives, @Microsoft? Frustrating af 😖 Anyone else experiencing email issues today??

  • connorclift35
    Connor Clift (@connorclift35) reported

    @HowardRoark90 @Outlook @Microsoft Been down since 9:45a this morning! Fun!!

  • xwxfoxie
    Jay ♡ (@xwxfoxie) reported

    @lostliano @Outlook @Microsoft I see a lot of people hating on you which isn’t fair - I can see the effort, but I think the main issue is the typography - it just feels “off” (and then I’m not a fan of the tab switcher) - but other than that it is really really really good. Good work!

  • Maha_Kh_Alt
    ❄️ Mahkarona (@Maha_Kh_Alt) reported

    @Outlook @MicrosoftHelps Your private reply did not answer my question or help resolve my issue. I need a clear and direct answer to the question I sent you via DM. Please provide a direct answer instead of referring me to general support articles or troubleshooting steps.

  • asrinsenemoglu
    Asrın Senemoğlu (@asrinsenemoglu) reported

    My bank account (Isbank) is officially linked to this compromised email address. I am ready to submit legal/banking documentation. This is not just an account issue, this is an active financial cybercrime in progress! @MicrosoftHelps @Outlook

  • KnnyBlnknshp
    Greg the 🐐 (@KnnyBlnknshp) reported

    Add a thumbs down reaction to @Outlook you fkn cowards @Microsoft

  • EllieHo70794897
    Ellie Holmes (@EllieHo70794897) reported

    Is anyone’s outlook still down. I get the same message each time… And a colleague has tried to send me an email and apparently my email doesn’t exist…. 😬😬 @Outlook

  • TaxPayerxxxxx
    Jamie (@TaxPayerxxxxx) reported

    @Microsoft @Outlook How is it you have to PAY to protect your accounts location wise? Why has no government stepped in here. I have a Hotmail/Outlook account that’s constantly getting Auth prompts from other countries. Why can I not restrict it to my own! It would fix 90% !

  • kirk202020
    why (@kirk202020) reported

    @Outlook I just want to sign in to my email wtf is a "pin" how many times you need to confirm it's me ? Email password phone number and now a pin I never set up sick of this

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