Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Liverpool, England 17
London, England 12
Sydney, NSW 12
Paris, Île-de-France 11
Brisbane, QLD 8
Seattle, WA 7
Miami, FL 7
Chicago, IL 6
Phoenix, AZ 6
Melbourne, VIC 6
Denver, CO 5
St. Louis, MO 5
Houston, TX 5
Perth, WA 5
Woodbridge, VA 5
Edinburgh, Scotland 4
Marseille, Provence-Alpes-Côte d'Azur 4
New York City, NY 4
Vitry-sur-Seine, Île-de-France 4
San Diego, CA 4
Los Angeles, CA 4
Atlanta, GA 4
San Jose, CA 4
Toulouse, Occitanie 4
Toronto, ON 4
Cleveland, OH 3
Tucson, AZ 3
Long Beach, CA 3
Camden Town, England 3
Rochester, NY 3

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • ivancolaco26 Capt. Ivan Colaço (@ivancolaco26) reported

    @SeasickBoss @Outlook Wasted 5 hours trying to fix the problem. Anyway, just did a restore on my Dell and it is working again. Yay!

  • JennyHuang Jenny Huang (@JennyHuang) reported

    Does anyone use @Microsoft @Outlook for emails and having problems seeing their email's body text because they are blank😱? Called Microsoft customer service and not able to get support right away. Need to do some runarounds😬 What a day! Hope yours is going alright.

  • stucodes Stu (@stucodes) reported

    @Outlook I have a ghosting event that I can’t seem to delete off my iPad ? Any suggestions how to go about fixing this issue?

  • ChrisDHartman Christopher Hartman (@ChrisDHartman) reported

    @Outlook Autocomplete is still going up off the screen. Please fix this. I'm getting lots of calls. Thanks

  • CasualSaints Michael D. Austin (@CasualSaints) reported

    @Outlook @kgiokaris Microsoft Outlook: Outlook 2019 is down for the count and your short-link goes exactly no where.

  • christymarx #BlackLivesMatter Christy Marx (@christymarx) reported

    @Outlook Most recent update has broken Outlook. The from and subject fields show up, but neither text nor images show up in the body of the email. How to fix?

  • TheRomit Romit Mehta (@TheRomit) reported

    @manan @Outlook Do you still have issues with Office? Guess not!

  • DesertIsleSQL Ginger Grant (@DesertIsleSQL) reported

    @tgatte @Outlook @WindowsUpdate It's not you. Outlook is "having issues"

  • CatharineB9 Catharine B (@CatharineB9) reported

    @Outlook @GCBlue I’m having problems too- please help!

  • Dan_GT2 Dan_GT2 (@Dan_GT2) reported

    @Outlook My email message content is no longer showing. A friend has the same issue and a number of others having the same issue. What’s happening?

  • Syenta1 Syenta (@Syenta1) reported

    Dear @Outlook why has your latest update broken my email client and stopped me being able to read emails? When will you fix this because I need to get my work done and while we have this situation I can't. Thanks in advance

  • GCBlue GCBlue (@GCBlue) reported

    @Outlook Any update on the worldwide Outlook issue where emails appear blank? We’re seeing it in a few clients, both with on premises Exchange and O365.

  • TonyVCarter 🅃🄾🄽🅈 🄲🄰🅁🅃🄴🅁 (@TonyVCarter) reported

    Thanks Microsoft @outlook for releasing a new version of outlook today and making it impossible to read or create new emails and for making me waste 2 hours of my time before I found out it was not something I had done. Thanks to the guy in Brazil for giving the fix.

  • NathanJDowd Nathan Dowd (@NathanJDowd) reported

    Hey @outlook @MSFT365Status when the patch is sent out, will a simple pc restart apply it and fix the problems?

  • vivsterNZ Vivian Chandra (she/her) 🏴‍☠️🏳️‍🌈 (@vivsterNZ) reported

    The @Outlook outage this morning showed the world that there really is two types of people. The first type immediately calls their IT people (I live with a MSP dude and he was on calls ALL morning) and the second type just went to the browser, and continued working

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