Outlook.com Outage Map
The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Outlook.com users affected:
Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Township of Evan, KS | 26 |
| Paris, Île-de-France | 34 |
| Constantia, NY | 1 |
| Cape Coral, FL | 1 |
| Woodbridge, VA | 10 |
| Retiers, Brittany | 1 |
| Lakewood, TN | 1 |
| Prince George, BC | 1 |
| Canton, IL | 1 |
| Oshawa, ON | 1 |
| Pittsboro, NC | 1 |
| Bracebridge, ON | 1 |
| West Malling, England | 1 |
| Warner, NH | 1 |
| Mumbai, MH | 1 |
| Noida, UP | 1 |
| Rockwall, TX | 1 |
| Montréal, QC | 12 |
| Le Havre, Normandy | 1 |
| La Verne, CA | 1 |
| Lyon, Auvergne-Rhône-Alpes | 5 |
| Seattle, WA | 15 |
| Wick, Scotland | 1 |
| Brisbane, QLD | 3 |
| Liverpool, England | 38 |
| Givors, Auvergne-Rhône-Alpes | 1 |
| Saint-Jorioz, Auvergne-Rhône-Alpes | 1 |
| Fayetteville, NY | 1 |
| Charlotte, NC | 6 |
| Brockville, ON | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Outlook.com Issues Reports
Latest outage, problems and issue reports in social media:
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Shaz 🦋 (@soxxylady) reported@MicrosoftHelps @Outlook SORT THE MAIL APP OUT. IM NOT UPDATING MY PHONE JUST TO RECEIVE EMAILS. IVE LOST ALL MY IMPORTANT WORK EMAILS AS THEY ARE BLANK ON ALL OF THEM. SIGN IN STILL NOT WORKING ETC ETC. YOU BASTARDS 🤬🤬🤬🤬🤬🤬🤬
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Gяace&Peteя♡ (@GraceJ_PeterM) reported@Outlook @MicrosoftHelps still not working - I cannot log into the mail app on iPhone with my Hotmail account. We are on day 3 now what’s taking so long…? Will it ever get fixed? @AppleSupport
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alli. (@lovemesomeALLI) reportednow I have to file a form to try to reinstate my email account all because of these ******* issues ON YOUR END @Outlook @MSFT365Status !!!!!!
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Kimberley Treece (@T25Kimi) reportedI am getting increasingly frustrated with the lack of response from @Outlook @Microsoft in relation to these issues being experienced. When will I get access back to my account???
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Leaves Ahead (@acetipped) reported@Outlook when are you guys going to fix this email sync outage on iPhone?
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Gemma Collins (@Gem83Col) reported@Outlook @Microsoft How much longer until the issue is resolved? I’ve not had access to my emails since yesterday morning. Absolutely ridiculous!!
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Gemma Collins (@Gem83Col) reported@NickyCowell @Outlook @Microsoft Na mine isn’t working. Asking for last digits of phone number but then saying it’s not working and to verify another way
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Kal (@kaleighlynnnn) reported@MicrosoftHelps @Outlook email has been down for 24 hours! Asks for phone number then says that service isn't working right now. No other way to verify. help???
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Guts (@Guts_1993) reported@Outlook This **** still not working lol
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jonathan hopley (@jonathanhopley) reported@lovemesomeALLI @Microsoft @Outlook Try the following. Login using any mobile number linked to email. Instead of email address. With current password.
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Oktay (@OktayAykut1) reported@MicrosoftHelps @Microsoft @Outlook Update: I finally managed to recover my account. I had to install the Outlook app on iOS and go through the “forgot password” process there. Somehow the verification (robot test) worked there, and I was finally able to reset my password. This just shows how broken the system is — the same process didn’t work anywhere else. Also, Microsoft’s support is even worse than the system itself. No real help, no human support, just useless automated responses. This experience was extremely frustrating.
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Julia Ullrich (@JuliaUllrich13) reportedWhat the heck is up with @Outlook?? Been locked out of my email for two days and all I get is “this verification method isn’t working right now” and then it says I’ve requested too many codes! Also can’t contact support cause I can’t sign in or access your chatbot :(
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alli. (@lovemesomeALLI) reported@CarlaJo56727016 @Microsoft @Outlook I have it on my phone already, same issue
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tortured hot girl department (@maaaaandyy) reportedWhy can’t you fix the mail for iphone issue???? That can’t be so hard. Ask your tech team to use claude c’mon @Microsoft @Outlook @MicrosoftBr
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alli. (@lovemesomeALLI) reported@faisal9051911 @Outlook I'm having the same issue! 21 years too!