Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

Less
More

outlook-hotmail Hero Image

Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

Map Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Madrid, Comunidad de Madrid 26
Paris, Île-de-France 24
Alcázar de San Juan, Castilla-La Mancha 18
Chicago, IL 13
Woodbridge, VA 13
Sydney, NSW 11
London, England 10
New York City, NY 10
Seattle, WA 9
Melbourne, VIC 9
Houston, TX 9
Atlanta, GA 8
Minneapolis, MN 8
Ashburn, VA 7
Denver, CO 7
Brisbane, QLD 7
Dallas, TX 7
Toronto, ON 7
Montréal, QC 7
Calgary, AB 7
San Jose, CA 6
Miami, FL 6
Midland, ON 6
Manchester, England 5
Wandsworth, England 5
Columbus, OH 5
Ottawa, ON 5
Sacramento, CA 5
Guayaquil, Provincia del Guayas 5
Bristol, England 5

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • GCBlue GCBlue (@GCBlue) reported

    @Outlook Any update on the worldwide Outlook issue where emails appear blank? We’re seeing it in a few clients, both with on premises Exchange and O365.

  • mythulto mythulto (@mythulto) reported

    @EmNeezy12 @Outlook Same problem here. And I just got calls from two clients with the same issue.

  • soleproprietory The MAXMIN Method (@soleproprietory) reported

    @EmNeezy12 @Outlook Same problem here too!

  • ivancolaco26 Capt. Ivan Colaço (@ivancolaco26) reported

    @SeasickBoss @Outlook Wasted 5 hours trying to fix the problem. Anyway, just did a restore on my Dell and it is working again. Yay!

  • BR3NDA potato enthusiast (@BR3NDA) reported

    @vivsterNZ @Outlook Have they announced the outage anywhere?

  • dwayne0401 Dewayne (@dwayne0401) reported

    @Outlook What's the ETA on a fix for this destructive and apparent world wide problem? Did Putin get you guys too?

  • Gurpree11034849 Gurpreet Johal (@Gurpree11034849) reported

    @Outlook After new update : there is issue in email body . Can’t see the content in email body . Is there any solution ?

  • TheRomit Romit Mehta (@TheRomit) reported

    @manan @Outlook Do you still have issues with Office? Guess not!

  • CatharineB9 Catharine B (@CatharineB9) reported

    @Outlook @GCBlue I’m having problems too- please help!

  • Captain_Slouch David (@Captain_Slouch) reported

    @Outlook When will this Application issue be resolved?

  • NathanJDowd Nathan Dowd (@NathanJDowd) reported

    Hey @outlook @MSFT365Status when the patch is sent out, will a simple pc restart apply it and fix the problems?

  • NYCurmudgeon2 Victor Roberts (@NYCurmudgeon2) reported

    @Outlook any update on a fix for the Outlook visibility issue?

  • hobbit_humano Tiscoito (@hobbit_humano) reported

    @jeffsuffers @Outlook Run CMD as administrator then run this "C:\Program Files\Common Files\microsoft shared\ClickToRun\OfficeC2RClient.exe" /update user updatetoversion=16.0.13901.20462 This solved the problem!

  • lanavishnu Lanavishnu Orchestra (@lanavishnu) reported

    Hey @microsoft @microsofthelps @Outlook - Outlook is broken tonight because of the lack of QA. Here's the fix for the current denial of service attack you're conducting against your clients:

  • mervynwhite Mervyn White (@mervynwhite) reported

    @cbryden @Outlook Update has hobbled outlook. Worldwide issue.

Map Check Current Status