Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 18
Exeter, England 18
Miami, FL 16
New York City, NY 14
Los Angeles, CA 11
London, England 10
Santa Ana, CA 8
Seattle, WA 8
Montréal, QC 8
Toronto, ON 7
Houston, TX 7
Brooklyn, NY 7
Chicago, IL 7
Minneapolis, MN 7
Denver, CO 7
Toulon, Provence-Alpes-Côte d'Azur 6
Phoenix, AZ 6
Calgary, AB 6
Perth, WA 5
Sacramento, CA 5
Portland, OR 5
Aurora, CO 5
Sydney, NSW 5
Melbourne, VIC 5
San Diego, CA 4
Boston, MA 4
Bexhill-on-Sea, England 4
Charlotte, NC 4
Ashburn, VA 4
Bordeaux, Nouvelle-Aquitaine 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • Laica23 Laica (@Laica23) reported

    Hey, @Outlook what is supposed to happen when I have read a message? What is supposed to happen when I have deleted a message? Yes, it's me again and you have still not fixed the most well known issue with your app

  • OfficialDC16 OfficialDC (@OfficialDC16) reported

    @joveness @Outlook It’s down. Having same issues.

  • Maria62640456 VeganMaria , #UBI , #RBE , #VenusProject (@Maria62640456) reported

    @Outlook is sending emails from MSN News to the Junk Folder even after i have repeatedly selected don't send to junk folder. Fix Outlook or Bring Back #Hotmail . @Microsoft @MicrosoftHelps

  • PrairiePriya Prairie Priya (@PrairiePriya) reported

    @OH_JOHNNY_OH @Outlook Came on twitter to check if anyone else was having issues with outlook mail on iOS15.2 and saw this post. It seems to be down.

  • sypedot Julien Matthieu (@sypedot) reported

    @_JoeMac86 @Outlook lots of people have the same problem

  • ItsZakGodard Zak Godard (@ItsZakGodard) reported

    Looks like there must be an outage with @Outlook on iPhone right now. Can’t verify my account & signed me out if it on my iPhone.

  • P90THeRapper P90 THe Rapper (@P90THeRapper) reported

    @Outlook is down on iOS right now can’t verify password or fetch mail

  • itsDanBull Dan Bull (@itsDanBull) reported from Birmingham, England

    @Outlook No this happens every time. I'm not looking for technical support. I'm asking why you think I should continue using Outlook and not switch to a competitor that doesn't have these issues?

  • MOURRI_QLP MOURRI_DCA (@MOURRI_QLP) reported

    @Outlook @harisharrah outlook down #outlookdown #microsoftoutlook 401 - Unauthorized: Access is denied due to invalid credentials. You do not have permission to view this directory or page using the credentials that you supplied.

  • pOnchOtOcK PÓnchÔT@CÔ (@pOnchOtOcK) reported

    @IMatthiias @Outlook @steinsphilip The problem resolved itself a couple hours after it appeared but thanks

  • lia1tan Lia 😶 (@lia1tan) reported

    @tulipstrader @Outlook @Microsoft Idk for how long but it's down for me and many others

  • ericdavidsonsrq Eric Davidson (@ericdavidsonsrq) reported

    @Outlook Is there an issue with your Hotmail service ? I am missing emails that are sent me ???

  • MOURRI_QLP MOURRI_DCA (@MOURRI_QLP) reported

    @Outlook outlook down #outlookdown #microsoftoutlook 401 - Unauthorized: Access is denied due to invalid credentials. You do not have permission to view this directory or page using the credentials that you supplied.

  • vivianvolz Vivian Volz (@vivianvolz) reported

    My Outlook 365 server is down, and what I don't understand is, where is the outrage? @outlook @Office365 is this a localized phenomenon? It's a terribly inconvenient week for my whole team to be limping through email-land!

  • tulipstrader tulipstrader🔺 (@tulipstrader) reported

    @Outlook @Microsoft is outlook webmail down? I can't login and I've been trying for hours. #outlookdown

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