Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 16
Paris, Île-de-France 13
Madrid, Comunidad de Madrid 13
Quito, Provincia de Pichincha 12
Guayaquil, Provincia del Guayas 10
Toulouse, Occitanie 10
Glasgow, Scotland 9
Sydney, NSW 9
Lima, Provincia de Lima 9
Los Angeles, CA 8
Dallas, TX 8
Mexico City, CDMX 7
Montréal, QC 7
Bordeaux, Nouvelle-Aquitaine 7
Denver, CO 6
Chicago, IL 6
Toronto, ON 6
Manchester, England 6
College Park, MD 6
Sheffield, England 6
Bogotá, Distrito Capital de Bogotá 5
Valencia, Comunitat Valenciana 5
Las Vegas, NV 5
New York City, NY 5
Málaga, Andalucía 5
Cardiff, Wales 5
Austin, TX 4
Leeds, England 4
Philadelphia, PA 4
Brisbane, QLD 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • wstaelens Wouter Staelens (@wstaelens) reported

    hmm @Outlook down?

  • zort70 Ian Knight (@zort70) reported

    Question is whether this is an @outlook / @Microsoft issue or our issue, can't see a way to determine the true time as the saved file doesn't have any clue as to what it should be and we can't assume that every email file is one hour out 4/end

  • zort70 Ian Knight (@zort70) reported

    Slightly odd @microsoft @Outlook issue, one for the testing nerds. We are loading saved outlook emails into our system, but the time we extract doesn't match the time on screen in outlook 1/n

  • Lunares_Ole Lunares Olé (@Lunares_Ole) reported

    @3b3zem_aly @Outlook @MicrosoftHelps I have the same problem!!! Frustrating!!!

  • SiliconShecky Shecky - Just me, Ninja Warrior (@SiliconShecky) reported

    Microsoft Outlook on Android notifications are broken. How? You keep getting them after you swipe them away and show up wrong anyway. @Microsoft @Office @Outlook

  • AmyLynnOrg Amy Lynn (@AmyLynnOrg) reported

    I highly suggest after your last "crash" that you lied about that indeed happened 2 weekish ago.. you fix the spam filter. Many legit BIG name companies you keep marking as spam/junk. I wonder if they can sue... @Outlook @MSFT365Status @MicrosoftHelps And don't reply with BS about me setting up filters when I already have them and you ignore them. Wasn't an issue till about 2 weeks ago. But I'm 100% sure you are going to lie and reply. I'm a computer geek, save your lies for someone else.

  • AmyLynnOrg Amy Lynn (@AmyLynnOrg) reported

    I highly suggest after your last "crash" that you lied about that indeed happened 2 weekish ago.. you fix the spam filter. Many legit BIG name companies you keep marking as spam/junk. I wonder if they can sue... @Outlook @MSFT365Status @MicrosoftHelps And don't reply with BS about me setting up filters when I already have them and you ignore them. Wasn't an issue till about 2 weeks ago. But I'm 100% sure you are going to lie and reply. I'm a computer geek, save your lies for someone else.

  • SC_Gracie America First JanieB (@SC_Gracie) reported

    @KathleendeMaCa2 @Outlook @MicrosoftHelps is not "helpful". Our business has been disrupted by ongoing issues with Exchange and they don't seem to care. I'm beyond frustrated with #Microsoft365

  • HillehomeV Hillehome Videos (@HillehomeV) reported

    @Outlook None of those things work. The problem is on all my devices whether using the browser or app. I'm wanting to chat with support, but I can't seem to get to a real person. What hours is chat available?

  • HillehomeV Hillehome Videos (@HillehomeV) reported

    @Outlook Is there some kind of outage I don't know about? I can't send, receive, or even delete emails in app or in browser. No, my storage is not full.

  • donttreadbub Mitch (@donttreadbub) reported

    @Outlook @BillGates From overzealous spam filters, to the need for an authenticator app, to terrible UI, what a trash product. Probably great for IT guys that bill hourly and fix things that shouldn't break.

  • donttreadbub Mitch (@donttreadbub) reported

    Outlook 365 is such a joke. The sheer hours wasted by IT professionals dealing with @Outlook issues on a daily basis must be off the charts.

  • Depoetic 💙 Depoetic (@Depoetic) reported

    @Microsoft @Outlook You want me... a home-bound disabled senior that doesn't own a smart phone and only has a PC with a long broken camera feature - to sign into my Hotmail with a smart phone pointed at my face? C'mon people.

  • tpat_eth tp₳t (@tpat_eth) reported

    how convenient ... s/o @Microsoft @Outlook - email down fam

  • TheJoeWoo Joe "JoeWoo" Rychalsky (@TheJoeWoo) reported

    @MicrosoftHelps @Outlook @Microsoft it looks like outlook or exchange is down or very slow. I called my email provider and it looks like there are server issues on Microsoft ‘s end.

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