Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Alcázar de San Juan, Castilla-La Mancha 36
Paris, Île-de-France 19
London, England 10
Madrid, Comunidad de Madrid 8
Miami, FL 7
New York City, NY 7
Santa Ana, CA 7
Quito, Provincia de Pichincha 7
Exeter, England 7
Las Vegas, NV 6
Inta, Komi 5
Seattle, WA 5
Ashburn, VA 5
Perth, WA 5
Marseille, Provence-Alpes-Côte d'Azur 5
Toronto, ON 5
Jacksonville, FL 4
Québec, QC 4
Brooklyn, NY 4
Clamart, Île-de-France 4
Orléans, Centre-Val de Loire 4
Denver, CO 4
Montréal, QC 4
Southampton, England 4
Sydney, NSW 4
Manchester, England 4
Mesa, AZ 4
Bowling Green, KY 3
Leicester, England 3
Minneapolis, MN 3

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • NaniB88 Nancy Johanna (@NaniB88) reported from Boston, Massachusetts

    @Outlook what is going on with my Hotmail account that it won’t let me log in! I’ve already reset password a few times. Still nothing. Won’t connect to server. (Yes I still have a hotmail email account. Don’t judge me. )

  • gareth_burrows1 Gareth Burrows (@gareth_burrows1) reported

    @Outlook is there a fix for push notifications on iOS 15 yet? I upgraded to a new phone that had iOS 15 installed and noticed I’m not getting and notifications even though everything is set to receive them.

  • paulrobichaux paulrobichaux (@paulrobichaux) reported

    @SuperTekBoy @Outlook Windows has been fine. I guess I do need to just start spamming @RossSmithIV 'cause subsequent builds haven't fixed the issue.

  • Alexrecosteve Alessandro Rocco Steve (@Alexrecosteve) reported

    @deban_travel @Outlook That's so sad, i had similar issues, i contacted the support team but didn't get any response but lucky enough i met @ recovery_key0 on Instagram, he help me recover mine

  • realDotNetDave David McCarter (Microsoft MVP) (@realDotNetDave) reported

    @Outlook I turned off some services yesterday and now Outlook won't work. How do I fix? I tried Repair but it didn't work.

  • al_Moath_ ✌️Muath (@al_Moath_) reported

    @Outlook I have a problem that started appearing after updating to Windows 11 It hangs, freezes, and restarts again He asks whether he was brought back from the stopping point or restarted I’m sing office 365

  • SuperDooper88 ChrisPydtank (@SuperDooper88) reported

    @etysontx @Outlook I believe Google does not use Folder Structure like Microsoft Outlook uses. The emails are essentially "labelled" or "Marked". So when making folders in Outlook App for Gmail, it's why youay have issues. Realized this issue when migrating a Gmail to Outlook Account

  • SnellingDean Dean Snelling (@SnellingDean) reported

    @hermitdave @Outlook I use outlook for my works emails and have no issue on ios14 or 15 on normal data or Wi-Fi

  • iashwinikumaar ashwini Kumar (@iashwinikumaar) reported

    @Outlook hey, I saw on website that we can send 10k emails using outlook. Can you tell me how? It seems to be not working on my end. PS. I have o365

  • etysontx E. Tyson T (@etysontx) reported

    @Outlook Fix the issue with Gmail accounts. I shouldn't have to go into google to make additional folders. This has been an issue for almost a year now. #FixWhatYouBroke

  • JasonAAlmeida Jason Almeida #PowerAddict (@JasonAAlmeida) reported

    @AMulligan365 @Outlook Yea the window-ing experience needs a little work. You can double click an email to open it in its own window, but I don't use that too often. Opening separate windows can be a tad slow (since nothing is stored locally) I don't mind it personally

  • LiL_LUIS_14 Luis guzman (@LiL_LUIS_14) reported

    @Hobihobimin @Outlook They hardly respond to complaints like these because they have less staffs due to the network issues so save your self the stress and contact @Hack_Ray_ he can help you with your account.

  • CarsTravelFood CarsTravelFood (@CarsTravelFood) reported

    @Outlook Last few days - can't Send email on Mac mail. I know we updated keychain access to allow Safari to be viewed, but doubt that has to do with this issue? It says all outlook email accounts on Mac mail are Offline.

  • Bappi37800092 Bappi (@Bappi37800092) reported

    @BillGates while you are spending millions on your birthday (congrats) your awful new @Outlook website is not working as I type

  • AMulligan365 Alison Mulligan | BizApps MVP (@AMulligan365) reported

    @Worrelpa @Outlook I tried but I got the permissions issue. Do you reckon that it’s permission for the existing account or the one I’m trying to add?

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