Outlook.com Outage Map
The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Outlook.com users affected:
Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Campeche, CAM | 1 |
| Elizabethtown, PA | 1 |
| Hackney, England | 2 |
| Colomiers, Occitanie | 1 |
| Paris, Île-de-France | 15 |
| Ivry-sur-Seine, Île-de-France | 1 |
| Maisons-Alfort, Île-de-France | 1 |
| Melbourne, VIC | 6 |
| Manchester, England | 1 |
| Royan, Nouvelle-Aquitaine | 1 |
| Nantes, Pays de la Loire | 1 |
| Ciudad Obregón, SON | 1 |
| Toulouse, Occitanie | 1 |
| Bordeaux, Nouvelle-Aquitaine | 2 |
| Castell-Platja d'Aro, Catalonia | 1 |
| Chassieu, Auvergne-Rhône-Alpes | 1 |
| Yecla, Murcia | 1 |
| Vouvray, Centre | 1 |
| Montréal, QC | 3 |
| Rouyn-Noranda, QC | 1 |
| Saint-Paul, Réunion | 2 |
| Temecula, CA | 1 |
| Ris-Orangis, Île-de-France | 1 |
| Paralímni, Ammochostos | 1 |
| Montreuil, Île-de-France | 1 |
| Lyon, Auvergne-Rhône-Alpes | 3 |
| Mouans-Sartoux, Provence-Alpes-Côte d'Azur | 1 |
| Chelmsford, England | 1 |
| Nogent-sur-Seine, ACAL | 1 |
| Dublin, Leinster | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Outlook.com Issues Reports
Latest outage, problems and issue reports in social media:
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alli. (@lovemesomeALLI) reported@Drum_y @Outlook @MSFT365Status nope still down can't reset my pw
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Grafrajohn ☕️🎸💻⚽️🐋🍃🌍📷📱🚊🚲🎮🍮🦈🦖🎵🪐 (@GrayElgin) reportedHas anyone else downgraded from the new @Outlook to the old one? The new Outlook keeps asking me to sign in for every mailbox.
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Julia Ullrich (@JuliaUllrich13) reportedWhat the heck is up with @Outlook?? Been locked out of my email for two days and all I get is “this verification method isn’t working right now” and then it says I’ve requested too many codes! Also can’t contact support cause I can’t sign in or access your chatbot :(
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BennyTheJet✈️ (@bennythejet_55) reported@Outlook How about fix your ****** platform smh. Have had nothing but issues for 2 straight days. Can barely work because it doesn’t load worth a ****. Check connection with ISP. All good. You gonna reimburse everyone for these disruptions. It’s a joke at this punt
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Alex 🌐 (@ajr_codes) reportedMicrosoft, why cant I log into my 20+ year old email? Why is it saying "You've tried to sign in too many times with an incorrect account or password." I have 2FA and a backup email + phone number. Why wouldnt you simply ask for the 2FA code??? @Microsoft @Outlook
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Chayan Chakrabarti (@lazychakrabarti) reported@Outlook unable to login to my 15 years old Hotmail account even though I have the same phone number, your captcha verifications are so lame
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jonathan hopley (@jonathanhopley) reported@lovemesomeALLI @Microsoft @Outlook Try the following. Login using any mobile number linked to email. Instead of email address. With current password.
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Luke Hearns (@LHearns2) reported@RginaG @Outlook @Microsoft Yup. Same here. And all steps that some people have said fixed the issue for them, have not worked for me either.
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Trump/Vance🇺🇸TRUE AMERICAN PATRIOT Ticket‼️🇺🇸 (@gina_knight) reportedDid you know if you use Outlook email and want to insert an American Flag emoji, there isn’t one? There’s a gay pride and a rainbow flag though. Fix that @Outlook 🇺🇸🇺🇸🇺🇸
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Markus Trezdziack (@m_trezdziack) reported@Outlook looking at your tweet history only solidifies the growing issues with the new outlook. Is there a computer brand that doesn't have the new version of outlook on it, anywhere. - just the classic version? So the general public can avoid the problems
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Jesús (@jdj_yepez) reported@Outlook You need to fix this ASAP. It really is frustrating. It’s turning into google’s search engine, just a bunch of ads and useless results that aren’t even close, to what I was searching for.
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The Desert Fox🦊 (@LaurelioLF33) reported@PBennett_ @Outlook @MicrosoftHelps Confirmation code still not working but for a few minutes it allowed me to log in with password. Try incognito
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Mairead (@Hppytedsgirl) reported@Outlook I’ve lost the ability to sign in to my email account on my iPhone/computer. I’ve been trying to recover it for hours. It’s very frustrating and I have important business to conduct
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Diagnosis (@Diagnosis410227) reported@Outlook I really have issues with my account, please help @Outlook
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Wind 24 (@ayanconq) reported@MEGAARICK @Microsoft @Outlook Report your issue to Sylas_techz1 here on X