Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 17
Miami, FL 16
Exeter, England 13
New York City, NY 13
Los Angeles, CA 11
London, England 10
Seattle, WA 9
Quito, Provincia de Pichincha 9
Santa Ana, CA 8
Montréal, QC 8
Denver, CO 8
Brooklyn, NY 7
Chicago, IL 7
Minneapolis, MN 7
Phoenix, AZ 6
Calgary, AB 6
Houston, TX 6
Bordeaux, Nouvelle-Aquitaine 5
Aurora, CO 5
Sydney, NSW 5
Melbourne, VIC 5
Toronto, ON 5
Mesa, AZ 5
Portland, OR 4
Jacksonville, FL 4
Albuquerque, NM 4
Kansas City, MO 4
Perth, WA 4
San Diego, CA 4
Grenoble, Auvergne-Rhône-Alpes 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • Kelly_ANew Kelly (@Kelly_ANew) reported

    @MSFT365Status @Outlook It’s now Friday morning and I still have no access my work emails. Is anything being done to fix these issues?! Your customer service is completely nonexistent.

  • PabloRocket666 Pablo666 (@PabloRocket666) reported

    @vgyr789 @Microsoft @Outlook Ive been using gmail as my backup account for at least 2 years. I’ve never had any issues

  • lisamaccers Lisa mac (@lisamaccers) reported

    @Mathieuverh @Microsoft @Outlook How do you re direct to another server ? I tried but said sent an email to outlook and can’t access it 😩

  • JamesAu40196053 James Austin aka Jurgen Klingemann (@JamesAu40196053) reported

    @Outlook Updated outlook and now can't access server WTF is going on?

  • die_viper Die Viper (@die_viper) reported

    @MSFT365Status @Outlook Still down...

  • Mathieuverh Mathieu Verhaegen (@Mathieuverh) reported

    @Microsoft @Outlook down for almost a day and no communication from them. Absolutely unacceptable. Guess I'll have to switch/redirect to Gmail after all.

  • ufukdikerr Ufuk D. (@ufukdikerr) reported

    @Outlook I cannot get into my Hotmail account!! It keeps giving errors. When will it be fixed?

  • Kezi4Kerry Kerry Loosemore (@Kezi4Kerry) reported

    @MSFT365Status @Outlook Still not working

  • BrianJoslyn Brian Joslyn (@BrianJoslyn) reported

    If it's not one thing then it's a ***** ******' other. @Microsoft @Outlook is either still down (for some) or finally back up after way too long. Hopefully, someday, they'll actually learn something.

  • KijktSharm918 Sharmila Kijkt (@KijktSharm918) reported

    @rriiicccoo @Outlook @MicrosoftHelps We all have to wait. I guess Microsoft needs another day to solve their Outlook issues. But this isn't a problem with your account. It's an Outlook issue which affectz many users.

  • boshnots2410 🐨 (@boshnots2410) reported

    @MSFT365Status @Outlook Still don’t work. Can’t reset my password as it says there is a problem with verification. Useless bunch

  • Sam370203 Sam (@Sam370203) reported

    @bravetofu_ @Outlook @Microsoft Yes ..also facing login issues since few weeks

  • pushkar140875 Pushkar (@pushkar140875) reported

    @Outlook Its still not working.

  • garrybcfc1 “Garry “🌹🌹🌹💙 (@garrybcfc1) reported

    @Outlook hey my email has been down from last night. Tried to log in again and once again reset my email. “ get code” we can’t give you a code right now to your phone “ Why can I not log in to my very important email ?

  • biswajitroy2009 Biswajit Roy 🇮🇳 (@biswajitroy2009) reported

    @MSFT365Status @Outlook Outlook still down at 21:47 HRS IST. How long will it take to fix?

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