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Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Campo Sesenta y Siete y Medio, CH 1
Princeton, WV 1
Dundee, Scotland 2
Stroud, England 1
Liverpool, England 34
Durango, CO 1
Brandon, FL 1
Woodbine, NJ 1
Trappes, Île-de-France 2
Santaquin, UT 1
Tuckerton, NJ 1
Oklahoma City, OK 2
Punta Gorda, FL 2
Villemomble, Île-de-France 1
Trowbridge, England 1
Preston, England 3
San Marcos, TX 1
Phoenix, AZ 6
Quito, Pichincha 19
Denver, CO 9
Naucalpan de Juárez, MEX 1
Châtelet, Wallonia 1
London, England 16
Cedar Rapids, IA 1
Corbeilles, Centre 1
Olathe, KS 1
Havana, IL 1
El Salto, JAL 1
Paris, Île-de-France 20
Bleury, Centre 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • frozentimephoto
    frozentimephoto (@frozentimephoto) reported

    Hey @Outlook can you fix your App so it works like it used to…..

  • Dean_Tonberry
    Dean Ashton (@Dean_Tonberry) reported

    @Outlook @Microsoft Let me back into my email I have had over 20+yrs with no problems you suddenly want to verify, for no reason that govt control. I never got locked out, compromised or illegal activity. It has been fine until now. You are helping to cause the problems this way.

  • lane_declan
    Declan Lane (@lane_declan) reported

    @michaelhannaa @Outlook Terrible.

  • philly_lawdog
    Saddiq (@philly_lawdog) reported

    @Outlook Im having a real life issue with my outlook inbox thats bothering me

  • Bob_of_Baghdad
    Bob (@Bob_of_Baghdad) reported

    @Outlook What’s going on with email Templates missing? This has totally destroyed our work flow. Please fix asap.

  • Joel94994231
    Joel (@Joel94994231) reported

    @Outlook @marti81_16 If the fkn log in system. I can't log in half the time says to many times login in use different browser. Just let me use a fkn password. I don't want 50 different methods. Ffs. Wake ******** up @Outlook

  • SAH_HAIDER
    Ali Haider (@SAH_HAIDER) reported

    @Outlook 365: (top banner) You need to sign in to keep using mail Me: signs in Outlook 365: You signed out of your account. It’s a good idea to close all your browser windows. Me: YEAH! Exactly what I wanted!!!

  • CodeFoxtrot
    Brian Fontana (@CodeFoxtrot) reported

    @IAmTimCorey @Copilot @Outlook I uninstalled copilot and m365 last week, will try again in the future! I think the first biggest issue they need to fix, is why there are two copilot apps that appear to be similar, but are self-described to be different, and then you need to have two on your system. Doesn't make much sense!

  • emjrabbitwolf
    em-j rabbitwolf (@emjrabbitwolf) reported

    @Microsoft @Outlook I’m currently suffering ffrom being unable to access your consumer products ie hotmail (now Outlook) email accounts via the web. No, I don’t use the apps for health reasons. I can’t sign in to any of my UK based accounts at all! Help great appreciated.

  • addos
    Bradley Frank (@addos) reported

    @Outlook what is the deal with this error? UTC Date: 2026-01-30T15:20:21.838Z Client Id: 5E8BAB74F0F24FB4B05D3C3EFFC064FB Session Id: 6299cf67-9301-493d-9437-0198418fae88 Client Version: 20260116004.05 BootResult: configuration Back Filled Errors: Unhandled Rejection: Error:

  • gmehaffy
    Gary Mehaffy (@gmehaffy) reported

    Is @Outlook down again? Having major issues on every device for hours

  • Mr_Knavish
    Mrknavish 🇺🇸 (@Mr_Knavish) reported

    Hey @Outlook wtf is up with your tech support. I call because my email was hacked and the hacker was locking me out of other accounts and buying nearly $2k of Walmart gift cards. When I reached out for help your tech heard my problem then hung up. Now no one at tech won’t call because the one that flaked on me when I needed him most flagged my phone number (the one that’s been on file for years)

  • Snacktime_17
    Snacktime (@Snacktime_17) reported

    @Outlook can you fix your spam filters. I keep marking emails as junk but seems your ML retraining and spam categorisation models are outdated. I'm half considering shifting my main account and using @gmail

  • 1_hsm
    Cheekyman81 (@1_hsm) reported

    @Outlook @MicrosoftHelps I’ve been locked out of my Hotmail account for over a month. I’ve submitted the recovery form multiple times with correct details, but it’s rejected immediately each time.I was advised to submit a reinstatement request, which I did, but not working.

  • janefedupwitho2
    j (@janefedupwitho2) reported

    @Outlook I cannot access any of my outlook accounts! Is there an issue?

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