Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Alcázar de San Juan, Castilla-La Mancha 31
Madrid, Comunidad de Madrid 25
Paris, Île-de-France 23
Woodbridge, VA 14
Chicago, IL 12
London, England 9
Atlanta, GA 8
Houston, TX 8
New York City, NY 7
Denver, CO 7
Minneapolis, MN 7
Sydney, NSW 7
Manchester, England 6
Ashburn, VA 6
Bristol, England 6
Brisbane, QLD 6
Dallas, TX 6
Seattle, WA 6
Midland, ON 6
Sacramento, CA 5
Charlotte, NC 5
Boston, MA 5
Bowling Green, KY 5
Montréal, QC 5
San Jose, CA 5
Toronto, ON 5
Columbus, OH 5
Miami, FL 5
Philadelphia, PA 4
Bogotá, Distrito Capital de Bogotá 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • CepeSmith Cepe Smith (@CepeSmith) reported

    Any one having problems loading @Microsoft or @Outlook ? Thanks

  • qpheevr Q. Pheevr (@qpheevr) reported

    Today’s fun project: sending abject apologies to all the students who thought I was ignoring their requests for extensions/reference letters/help because the ******* overzealous campus @Outlook mail server thought their messages were spam. 😳🤬

  • KrystleManning2 Krystle McEwen🦄 (@KrystleManning2) reported

    @6Glitz @Outlook @MicrosoftHelps Is yours back to normal now? I'm having the same issue.

  • janie_pearl67 Pearl Janie (@janie_pearl67) reported

    @Laurenx2192 @Outlook I got similar issue with my account , @Charon_Solution could get it back! it is legitimate and does not defraud

  • claire_craw_ Claire Crawford (@claire_craw_) reported

    @Outlook hello is outlook down? Tried emailing on both browsers and not sending and also not updating sent folder and juke folder thank you

  • JimmyFal Jimmy Fallon (@JimmyFal) reported

    @MicrosoftHelps @Outlook Maybe you guys need to rethink this whole automated account recovery crap once in a while and put some REAL ACTUAL PEOPLE ON THE PROBLEMS YOU CREATED. Thanks Gab...  Kindly, #elderlyabuse  Gab Microsoft Online Safety Ref:MSG2386337_EWYigATPcpgfWaUtmHEj

  • sesquiotic James Harbeck (@sesquiotic) reported from Vancouver, British Columbia

    @qpheevr @Outlook The York U email server sent one of my assignments straight to spam and it was just luck that I happened to find out the prof hadn’t received it and was on the point of grading me accordingly.

  • 6Glitz Carli (@6Glitz) reported

    @RebeccaFrench17 @Outlook @MicrosoftHelps i hadn't send a dm to them yet. After i got that messages i was able to read my email and check messages in my subfolders. so the issues resolved itself. but maybe clear your browser cache and cookies.

  • L_azij lana (@L_azij) reported

    @Outlook @MicrosoftHelps my email is not receiving new emails it's been more than a month like that pls fix it

  • kanchanray Kanchan Ray (@kanchanray) reported

    Finally stopped using @Outlook Android mobile App.. It keeps losing credentials & I have to re-login every 2-3 days. Worked with @Microsoft support team for 2-3 months, even gave them a test account. After countless re-installs - still not fixed.. default Samsung App works fine.

  • _SEDill Sara Elizabeth Dill (@_SEDill) reported

    Would be really nice if @Microsoft @Outlook would fix the glitch with iOS 15….

  • thewebshaun Shaun (@thewebshaun) reported

    @AverageSophie @Outlook Did you check settings as I suggested? Have you tried to send yourself a test from an alternative email? This isn't an outlook issue. It won't be resolved until you do your due diligence and investigate. Alternatively, I charge $85.00/hour to help people with computers.

  • Adron Adron (@Adron) reported

    @kfalconspb @Outlook I don't want to send something if it isn't in their working hours or applicable to their time zone. If there isn't something that tells me what that is, then that's a problem. Thus my crux at the moment w/ Outlook.

  • John_Dillinga John_Dillinga (@John_Dillinga) reported

    @Microsoft @Windows @Outlook you need to fix your junk mail filters for Hotmail/Outlook because I am getting bombarded again by repetitive spam and phishing emails in my inbox that usually go to my junk mail. I keep reporting them as junk and nothing happens. Over 200 a day!.

  • FrankBarilone Frank Barilone Jr. MBA (@FrankBarilone) reported

    @Outlook Why the heck is Inserting a Hyperlink so buggy! Seriously, it freezes the app like 4:10 times and spinning wheel of death for sometimes minutes, and worse sometimes the app goes full Non-Responsive and you lose work in progress! Super aggravating. Fix this please!

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