Outlook.com Outage Map
The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Outlook.com users affected:
Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Dayton, OH | 1 |
| Quito, Pichincha | 31 |
| Winnipeg, MB | 2 |
| Brussels, Brussels Capital | 4 |
| Sheffield, England | 2 |
| Lévis, QC | 1 |
| Goodyear, AZ | 2 |
| New York City, NY | 19 |
| Preston, England | 6 |
| Pittsburgh, PA | 8 |
| Southampton, England | 3 |
| Sydney, NSW | 9 |
| Auckland, Auckland | 1 |
| Byron, IL | 1 |
| Lexington, KY | 2 |
| Knoxville, TN | 3 |
| La Baule-Escoublac, Pays de la Loire | 1 |
| City of Brussels, Brussels Capital | 1 |
| Metz, ACAL | 2 |
| Paris, Île-de-France | 31 |
| District Heights, MD | 1 |
| Besançon, Bourgogne-Franche-Comté | 1 |
| Ashburn, VA | 12 |
| Township of Evan, KS | 23 |
| Dallas, TX | 19 |
| Panamá, Panamá | 1 |
| Tallahassee, FL | 3 |
| A Coruña, Galicia | 1 |
| Tampere, Pirkanmaa | 1 |
| Riga, Riga | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Outlook.com Issues Reports
Latest outage, problems and issue reports in social media:
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Oktay (@OktayAykut1) reported@MicrosoftHelps Locked out of my account for 3 days. Reset doesn’t work, verification fails. Recovery email & phone are linked. No support. Please fix this. @Outlook
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Neeraj (@Neeraj8k) reported@Outlook what’s the problem? You keep sending all my important emails to junk… please fix this… 😡
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MWBEATS (@mwbeats) reported@MicrosoftHelps @Outlook I can’t recover my password for Hotmail as MFA phone code is not working. Please help
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Kyle Davey (@KyleDavey86) reported. @Outlook I am being told my account is locked out. I need to verify I’m a human with a press and hold button. I have tried this several times and it keeps saying try again. How do I fix this and is there an actual person to assist in getting me access to my emails again?
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Gemma Collins (@Gem83Col) reported@NickyCowell @Outlook @Microsoft Na mine isn’t working. Asking for last digits of phone number but then saying it’s not working and to verify another way
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Justagirlxo (@Justagirlx6293) reported@Outlook when are you going to fix this login issue??? I have an event to attend but cannot access my emails to get access to my ticket! Getting really peeved off with this now. What a JOKE 😡
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Märÿ🤙🏻 (@maryedwards918) reportedIs @outlook still not working for everyone else?
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Asbjørn (@a_arknu) reported@davidfowl Please tell the @Outlook team. They don't seem to have gotten that memo and are still building that terrible web-based "new Outlook" for Windows while also building a nice native client for Mac. So they can do it properly, just not for your own platform...
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jonathan hopley (@jonathanhopley) reported@lovemesomeALLI @Microsoft @Outlook Try the following. Login using any mobile number linked to email. Instead of email address. With current password.
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Kit Oldfield (@KitOldfield) reported@Outlook please fix the text messaging on 2 step verification. Can’t access my email otherwise
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Jgs (@Jgsbm5) reported@lovemesomeALLI @davebutter Mine says the same thing!!! No person to talk to! Idk how to fix it. @Outlook help!!
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Guts (@Guts_1993) reported@Outlook This **** still not working lol
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DP (@Dportz11) reported@nickdent1990 @Outlook Big issue
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Alyse❤️ (@alyse3344) reported@MicrosoftHelps @Outlook @Microsoft Okay… it’s been 24 hours since I’ve had access to my emails. Fix your 💩
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MJ (@marifuenzalida) reported@hotmail @Outlook not working