Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 17
Miami, FL 16
New York City, NY 14
Exeter, England 13
Los Angeles, CA 11
London, England 10
Seattle, WA 9
Quito, Provincia de Pichincha 9
Santa Ana, CA 8
Montréal, QC 8
Denver, CO 8
Brooklyn, NY 7
Chicago, IL 7
Minneapolis, MN 7
Phoenix, AZ 6
Calgary, AB 6
Houston, TX 6
Bordeaux, Nouvelle-Aquitaine 5
Aurora, CO 5
Sydney, NSW 5
Melbourne, VIC 5
Toronto, ON 5
Mesa, AZ 5
Portland, OR 4
Jacksonville, FL 4
Albuquerque, NM 4
Ashburn, VA 4
Kansas City, MO 4
Perth, WA 4
San Diego, CA 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • houdave David R 🇺🇸🏳️‍🌈🇺🇦⚛️ (@houdave) reported

    @mozthunderbird @Outlook That would be me! Finally got to where MS blocking TB from server. On my activity panel it is Outlooks own servers that are causing this. I sent an email to report issue. No response. Uninstalled Outlook acct from TB then reinstalled. Working again. For how long???

  • OGrilledcurry Biscuits (@OGrilledcurry) reported

    @Outlook I am unable to receive emails on th emobile app or my desktop - still able to send them. Had someone send an email from my account to all contacts in a phishing attempt just prior to this issue. Can someone please help?

  • princepandey94 Prince Pandey (@princepandey94) reported

    @MicrosoftHelps @Outlook Can you help me get (recover) into my Microsoft account? Whenever I login to recover my Microsoft ID, an OTP is sent by Microsoft to my registered mobile number for security check, but whenever I login through that OTP...

  • sponsi_pl eMWu (@sponsi_pl) reported

    ******* idiots @Microsoft, what kind of a ******* moron thought an error in ******* @outlook app like "can't download an attachment" would be awesome error information? Why ******** do you constantly behave like idiots? @satyanadella what kind of a ********** are you running?

  • ftp_alun Alun Jones (@ftp_alun) reported

    @Outlook is so screwed up when it comes to recurring meetings. Moving some occurrences? No problem. Shortening / lengthening the sequence? All occurrences are moved back to their original time. Adding / removing an attendee? All occurrences are moved back to their original time.

  • princepandey94 Prince Pandey (@princepandey94) reported

    @MicrosoftHelps @Outlook Can you help me get (recover) into my Microsoft account? Whenever I login to recover my Microsoft ID, an OTP is sent by Microsoft to my registered mobile number for security check, but whenever I login through that OTP...

  • MarkVuitton MoneyMark (@MarkVuitton) reported

    @Outlook is Hotmail servers down?

  • chocol8drop__ Dee🇩🇲 🧚🏾‍♀️ (@chocol8drop__) reported

    @Outlook you are on the fritz today!! Deleting my hippa sensitive emails and not allowing me into my drafts. Is there some issue we should be aware of?

  • itsnira_ ś (@itsnira_) reported

    I also need @Outlook to be down right now!

  • vishjosh33 vishal the ONLYONE (@vishjosh33) reported

    Why outlook is keep on showing but not updating single update...issue persist since morning.@Outlook My net is working fine on edge.

  • janetehealy1 janet healy (@janetehealy1) reported

    Thanks @Outlook closed my email down and locked it because i cant answer your questions like who i sent my last emails to. My crime forgetting my password sorry im a bit stressed right now with a cancer diagnosis. Now have to do new email and change it in all my contacts !!

  • ammyprashar अमीत 🇮🇳 🔱 (@ammyprashar) reported

    @JioCare again problem in to running outlook apps in you career @Outlook

  • damgacigamze dmgmz (@damgacigamze) reported

    Is there any problem in @Outlook or it’s only me?I wait for decades to open my word doc in browser.And internet speed is good

  • nameisvp Pradeep 🇮🇳 (@nameisvp) reported

    Dear @MicrosoftTeams, please take your own time in fixing things. Even if it takes a week, we're ok to wait coz a permanent fix is important than time. If possible, please also shutdown @Outlook @Office365 :) #TeamsDown #microsoftteamsdown

  • cruisebelfast Suzanne Livingstone (@cruisebelfast) reported

    @Outlook hates travel No matter how many times I sign in…

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