Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Alcázar de San Juan, Castilla-La Mancha 32
Paris, Île-de-France 24
Madrid, Comunidad de Madrid 24
Woodbridge, VA 14
Chicago, IL 13
London, England 10
Sydney, NSW 9
Seattle, WA 8
Dallas, TX 8
Toronto, ON 8
New York City, NY 7
Ashburn, VA 7
Atlanta, GA 7
Denver, CO 7
Minneapolis, MN 7
Bristol, England 6
Miami, FL 6
Montréal, QC 6
Southampton, England 5
San Diego, CA 5
Manchester, England 5
Sacramento, CA 5
Charlotte, NC 5
Boston, MA 5
Bowling Green, KY 5
San Jose, CA 5
Brisbane, QLD 5
Columbus, OH 5
Cleveland, OH 4
Colorado Springs, CO 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • softminx suga stan ⁷ (@softminx) reported

    Need a fix please - Sending outgoing emails from my @Outlook to any @gmail address keeps getting bounce backs, code 550 5.1.1

  • Maquinistilla Maki (@Maquinistilla) reported

    @Outlook Thanks for your response. I will follow the instructions to fix it.

  • ProximitySound Emi Paternostro (@ProximitySound) reported

    Dear @Outlook devs, when I reply to a message in my sent folder, I don’t ever intend to send that to myself. Apple figured this out ages ago. Please fix.

  • Justbs549 Justbs549 (@Justbs549) reported

    @Outlook Yikes! For past couple hours getting the error "We couldn't access this account, gmail." !!!

  • cochilloco florence¹³ loves fb (@cochilloco) reported

    Fix the problem @Outlook

  • loukkis Marko Loukkaanhuhta (@loukkis) reported

    @Outlook Sure, and two weeks from today, what week number it is? My Outlook Mobile think it's week nr. 1, but in everywhere else than US it's week 53. Fix it.

  • ErinBoothVA Erin 🖥 is working, come back later. (@ErinBoothVA) reported

    Here's a weird one. Clients on outlook can't email me, they keep getting a message that my gmail address cannot be found. But I'm getting emails from my other clients (I've tested a few myself). So... @Outlook error or @gmail error? What do we think?

  • MikeyjnrTZ Mike (@MikeyjnrTZ) reported

    Seriously can @Apple and @Outlook fix the “asking of password” problem in mail already ? #noxmassbonus until fixed

  • ITGuyJohn1 ITGuyJohn (@ITGuyJohn1) reported

    @Outlook What does this mean Microsoft? you have no problems for the day, OR we are gearing up for major problems this week. If not, I would not be proud tweeting it's Wednesday...

  • engrakah Olayinka (@engrakah) reported

    @Gmail is down again🤔....when are they going to stop being down? Should I start thinking about moving to @outlook or what's this again? #googledown

  • cochilloco florence¹³ loves fb (@cochilloco) reported

    Fix the problem🙄 @Microsoft @Outlook

  • cochilloco florence¹³ loves fb (@cochilloco) reported

    Fix the problem @Outlook 👎

  • Nguyen_4science Karena Nguyen, Ph.D. (@Nguyen_4science) reported

    @KevinDKohl @Outlook @gmail There was a Google outage in the UK I heard! Lots of weird Gmail things happened to me too!

  • PatrickGracey Patrick Gracey (@PatrickGracey) reported

    @Outlook Your Contact Support team for Outlook on iPhone is... not actually resolving the problem. @AppleSupport

  • DJ_Steinbeck MaaS - Muffin_As_A_Service (@DJ_Steinbeck) reported

    @gmail Thankfully we had a multi-cloud setup with my wife using @Outlook so we didn't completely lose the documents, I feel for the engineers scrambling to fix things but lack sympathy at such a crucial time.

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