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Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
García, NLE 1
Sunshine Coast, QLD 1
Belfort, Bourgogne-Franche-Comté 1
Melbourne, VIC 7
Pierre-Bénite, Auvergne-Rhône-Alpes 1
Montpellier, Occitanie 1
Santo Domingo, Nacional 1
Mississauga, ON 1
Paris, Île-de-France 12
Quito, Pichincha 3
Campeche, CAM 1
Elizabethtown, PA 1
Hackney, England 2
Colomiers, Occitanie 1
Ivry-sur-Seine, Île-de-France 1
Maisons-Alfort, Île-de-France 1
Manchester, England 1
Royan, Nouvelle-Aquitaine 1
Nantes, Pays de la Loire 1
Ciudad Obregón, SON 1
Toulouse, Occitanie 1
Bordeaux, Nouvelle-Aquitaine 2
Castell-Platja d'Aro, Catalonia 1
Chassieu, Auvergne-Rhône-Alpes 1
Yecla, Murcia 1
Vouvray, Centre 1
Montréal, QC 2
Rouyn-Noranda, QC 1
Saint-Paul, Réunion 1
Temecula, CA 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • Wildlvl
    Wild (@Wildlvl) reported

    @Outlook @simoncarrington @Outlook i have been messaging you for the same damn problem and you havnt answered in 2 days

  • Bonynea
    Bonynea (@Bonynea) reported

    @Outlook It’s been days of failed recovery attempts, unanswered requests, and no real support. I completed the forms, followed every step, and still have no access to my recovery emails. At this point it feels like customers are being ignored instead of helped. Please escalate this issue.

  • gina_knight
    Trump/Vance🇺🇸TRUE AMERICAN PATRIOT Ticket‼️🇺🇸 (@gina_knight) reported

    Did you know if you use Outlook email and want to insert an American Flag emoji, there isn’t one? There’s a gay pride and a rainbow flag though. Fix that @Outlook 🇺🇸🇺🇸🇺🇸

  • EMANONF1
    TONY SANDERSON (@EMANONF1) reported

    @Outlook Still down here in the uk, outrageous service. Please send to my mobile a code !!! That’s all I need.

  • MurzbanFShroff
    Murzban F. Shroff (@MurzbanFShroff) reported

    @puneetck @Outlook I am a writer facing a huge glitch with my #Outlook. When I try to reply to an existing conversation/thread, the entire conversation disappears. It’s no longer visible in the reply mail. Please help. I have work-related communications suspended. @satyanadella

  • Hppytedsgirl
    Mairead (@Hppytedsgirl) reported

    @Outlook I’ve lost the ability to sign in to my email account on my iPhone/computer. I’ve been trying to recover it for hours. It’s very frustrating and I have important business to conduct

  • SeekChaitanya
    Chaitanya (@SeekChaitanya) reported

    @Outlook You took 4 days to Revert, microsoft outlook is indeed slow

  • KueddeR
    NewsMän (@KueddeR) reported

    @MauricioHunt2 @Outlook I'm having the same problem. Four emails I sent to Hotmail in the last few hours were bounced back.

  • jammyzizzle
    jamie (@jammyzizzle) reported

    @Outlook hi what is happening with email it’s been off for a week still can’t login what are you doing about it

  • lovemesomeALLI
    alli. (@lovemesomeALLI) reported

    @CarlaJo56727016 @Microsoft @Outlook I have it on my phone already, same issue

  • lovemesomeALLI
    alli. (@lovemesomeALLI) reported

    @faisal9051911 @Outlook I'm having the same issue! 21 years too!

  • faisal9051911
    Faisal 🔻 (@faisal9051911) reported

    @lovemesomeALLI @Outlook They unlocked my account and was able to login with my password

  • jorgemarketer
    Jorge Marketer (@jorgemarketer) reported

    @nichols_ti28279 @Outlook @MicrosoftHelps I dont have a issue about access

  • Stewmeak
    Stewart 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇨🇦 (@Stewmeak) reported

    @Outlook How is your app so terrible and preventing junk/phishing emails going into peoples main inbox? Useless and the worst at it. You must be making something from it.

  • Shardae_Shanice
    Shardae (@Shardae_Shanice) reported

    @Outlook Can you help me log into my Hotmail account ASAP. Phone verification not working and account recovery is failing as it says 2FA is enabled. What have you done??? PLEASE HELP

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