Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Madrid, Comunidad de Madrid 25
Paris, Île-de-France 22
Alcázar de San Juan, Castilla-La Mancha 17
Chicago, IL 13
Woodbridge, VA 13
Sydney, NSW 11
London, England 10
New York City, NY 10
Houston, TX 10
Minneapolis, MN 9
Seattle, WA 9
Melbourne, VIC 9
Brisbane, QLD 8
Denver, CO 8
San Jose, CA 7
Atlanta, GA 7
Dallas, TX 7
Toronto, ON 7
Columbus, OH 7
Montréal, QC 7
Miami, FL 7
Calgary, AB 7
Raleigh, NC 7
Ashburn, VA 6
Midland, ON 6
Phoenix, AZ 6
Toulouse, Occitanie 5
Wandsworth, England 5
Ottawa, ON 5
Sacramento, CA 5

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • ifrhv3 I. (@ifrhv3) reported

    Locked out of my @Outlook account and the help articles tell me in order to recover my account I have to sign in. FFS. 😩

  • liam_happe Liam Happe (@liam_happe) reported

    @Outlook Fix your junk mail blockers on outlook urgently please. The amount of junk mail and scam emails getting through lately again is nothing short of staggering. It's the worst of all email providers. I get 10 junk emails everyday without fail. Not good enough whatsoever Microsoft!

  • ChrisKnowles16 Chris Knowles (@ChrisKnowles16) reported

    @Outlook Why have your services been down for 3 months???

  • Jamie619Jamie Jamie (@Jamie619Jamie) reported

    @Outlook can't login in to my email account

  • markwilsonit Mark Wilson 💉💉💉 (@markwilsonit) reported

    @AdamFowler_IT @MaxSanna @Outlook #Viva's advice is just surfacing an old Outlook feature but it's badly named because it doesn't delay delivery (i.e. hold it on the mail server). It delays send (holds it in the sending mail client)

  • NilanjanS नीलांजन | Nilanjan (@NilanjanS) reported

    Hi @MicrosoftHelps @MicrosoftIndia @Outlook facing problems with outlook server unable to download mails since 28th January either of mobile or notebook. Is there any issues with services in India?

  • brownstone1892 Carl Paulsen (@brownstone1892) reported

    @ochostrike @Outlook User error. Never rely on Outlook to send emails...

  • meow2008 AnimalLover (@meow2008) reported

    @Outlook Nice of you to mention (NOT) that you changed the outgoing server name. Took me HOURS of effing around to FIGURE THAT OUT.

  • BlondeLogically LogicallyBlonde (@BlondeLogically) reported

    @Outlook Could you perhaps advise why I’m not getting the e-mail response in the 24 hours stated to my other e-Mail address? Why is that process not working? Submitted all the information and then nothing? It’s a bit 💩

  • iambdxoul B D X O U L 🇳🇵 (@iambdxoul) reported

    @MaximilianSoong @Outlook You are not only one. Outlook has weird spam email problems too.

  • PowersCoke Blue Diamonds (@PowersCoke) reported

    @Outlook Unable to send or recieve emails for multiple days, whats the issue? Cheers.

  • srivi20 Srivats Lakshman (@srivi20) reported

    @Outlook is your website down or something? Can't seem to load either on mobile or desktop... @MicrosoftHelps

  • kaclaros Katherine (@kaclaros) reported

    @Outlook please help me fix outlook on my Mac, it won’t let me send/receive emails & my internet research is not helping😭

  • VictoriaParnis Victoria Parnis (@VictoriaParnis) reported

    @Outlook hey my outlook is not loading my emails from the 1st January on my app or my server I don’t know how to fix it your trouble shooting page is too complicated

  • ClaudiaWotsits Claudia Watson (@ClaudiaWotsits) reported

    Anybody else having problems receiving emails on their @Outlook account?😖

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