Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Liverpool, England 14
London, England 12
Sydney, NSW 12
Paris, Île-de-France 10
Brisbane, QLD 8
Seattle, WA 7
Miami, FL 7
Phoenix, AZ 6
Melbourne, VIC 6
Chicago, IL 6
St. Louis, MO 5
Marseille, Provence-Alpes-Côte d'Azur 5
Houston, TX 5
Perth, WA 5
Woodbridge, VA 5
New York City, NY 4
Vitry-sur-Seine, Île-de-France 4
Denver, CO 4
San Diego, CA 4
Los Angeles, CA 4
Atlanta, GA 4
San Jose, CA 4
Toulouse, Occitanie 4
Toronto, ON 4
Aurora, CO 4
Rochester, NY 3
Traralgon, VIC 3
Sterling, VA 3
Madrid, Comunidad de Madrid 3
Indianapolis, IN 3

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • MaikNog MaikNog (@MaikNog) reported

    Does anyone has a clue why @Outlook suddenly throws 550 Message blocked as spam from hotmail to hotmail only? Issue on @SparkMailApp on desktop and phone, and only for last few days? Nothing changed knowingly from my setup.

  • Ghoul_of_London ⚠️Skeleton O'Rourke⚠️ (@Ghoul_of_London) reported

    @MicrosoftHelps @Outlook We previously reported a bug whereby clearing categories from Outlook (office app) inbox view does not visually remove the flag. The issue persists, when will the bug be fixed please? #microsoft

  • OnuuwaJ Onuuwa Jude (@OnuuwaJ) reported

    @AntonyCornforth @Outlook Recently support services are very annoying...my account was having this same issue earlier today, I contacted support but they wouldn’t help me, all thanks to those who referred global_protect_security on Instagram to me, they were very trustworthy am sure they can help you

  • ElishaLashe Elisha Lashe (@ElishaLashe) reported

    @Outlook hey my webmail is down and my IT person is currently unavailable. Helpp meh!!

  • shockadelicaust Shockadelic (@shockadelicaust) reported

    @Outlook Outlook is down, will not load page

  • MyDaddyStar 🤗Janno🍺 (@MyDaddyStar) reported

    Microsoft outlook servers down @Outlook

  • _CoolCreeper7_ speedbass (@_CoolCreeper7_) reported

    @MicrosoftHelps @Outlook can you guys help me sign in to my old outlook email? I’ve been trying to recover the profile for years now but every time I submit a form trying to get a password reset it gets denied.

  • frli01 Fredrik Lindström (@frli01) reported

    @jng5 @Outlook Not sure if related but I have had a similar issue for a while (intel mac, big sur, office beta channel, new outlook). Outlook throws login prompt repeatedly for one of my accounts from time to time. Only workaround I have found is removing and re-adding the account.

  • JLthesecond JL (@JLthesecond) reported

    @MicrosoftUK @Outlook your verification system does NOT work for outlook. My partner is locked out of his e-mail with important emails coming in and he is now blocked out of it even with his password. Fuming. We have tried to recover it with all his details and it is not working!

  • onghu Mohit Sindhwani (@onghu) reported

    Any power @microsoft @Outlook users here? I have a strange problem: when I move/ delete emails in Outlook Desktop on Windows (@Office365 & OST), it doesn't always move it out of Inbox elsewhere - only within the client. The emails stay in Inbox on OWA & other clients. Ideas? Thx!

  • MarloWordyBird Marlo Garnsworthy 🌊❄️ (@MarloWordyBird) reported

    Hey @Outlook thanks for randomly turning off my vacation response YET AGAIN. When are you going to fix this? Absolutely bloody ridiculous.

  • bigguyavi Avi (@bigguyavi) reported

    @Outlook @MicrosoftHelps I am not able to loggin in my outlook account. I was checking settings and accidently clicked on security info, I even provided my phone number and entered code I received. It's not working. I need my access.

  • Gemma_Porter Gemma Stevenson (@Gemma_Porter) reported

    @Outlook My app isn't working. Is this a known issue? Tried to uninstall to reinstall but it won't even let me delete the app.

  • rayanarae I watch stuff (@rayanarae) reported

    Hey, I’m getting a DNS error if I try to log into @Manulife and @Outlook is there some big outage going on right now?

  • daShader daShader (@daShader) reported

    Microsoft @Outlook, can you please make the 2fac authentication actually ask the password? I am spammed sign in requests to Authenticator app, which can be done by just knowing someone's email...

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