Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Exeter, England 17
Miami, FL 16
Paris, Île-de-France 16
New York City, NY 13
Los Angeles, CA 11
London, England 10
Seattle, WA 9
Santa Ana, CA 8
Montréal, QC 8
Toronto, ON 7
Houston, TX 7
Brooklyn, NY 7
Chicago, IL 7
Minneapolis, MN 7
Denver, CO 7
Toulon, Provence-Alpes-Côte d'Azur 6
Phoenix, AZ 6
Calgary, AB 6
Sacramento, CA 5
Portland, OR 5
Bordeaux, Nouvelle-Aquitaine 5
Aurora, CO 5
Sydney, NSW 5
Melbourne, VIC 5
St. Louis, MO 4
Charlotte, NC 4
Ashburn, VA 4
Jacksonville, FL 4
Albuquerque, NM 4
Kansas City, MO 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • catarinarod2009 🇵🇹CAT ShawnBridgeton🐝@ fan account (@catarinarod2009) reported

    @brentusmc @Outlook Yeah probably.. I'm still waiting for them to fix it

  • bethnyland Beth Nyland (@bethnyland) reported

    @BateauDeBanane @Outlook Did you get an answer or a fix? I’m having the same issue on my Mac and iOS devices.

  • YtSamer SamerYT (@YtSamer) reported

    @WillWestWNML @Outlook Yup. im receiving nothing for some reason lmao.I also cant login on browser or anywhere else after i logged out

  • WillWestWNML Will West (@WillWestWNML) reported

    Anyone else having spectacular problems with @Outlook today?

  • cwingrove50 Clinton Wingrove (@cwingrove50) reported

    Hotmail down again - seems that this is now a regular occurence. Thank good ness, I rarely use it now. @Outlook

  • luvselefantes Pachy💜🐘🦣❄️⛄️ (@luvselefantes) reported

    Ugh @Outlook for years I’ve set up rules for my hotmail inbox to divert emails to folders. Every day they are ignored. I have to reassign daily. I get 200-400 emails a day. This is not working. I want to delete all rules to start over. But I have to delete them one at a time?

  • Tack_Neely_Inc Tack (@Tack_Neely_Inc) reported

    @Outlook you guys have the most atrocious customer support I’ve ever witnessed. At this point I’d rather use @Yahoo for email instead. You are injecting some crazy **** over there to have invented a system this incredibly terrible! All I need is to send one email like holy ****!!

  • nicrich7 Nicole Richards, MPH (@nicrich7) reported

    .@Outlook question: Im employed by 3 different institutions using outlook & having trouble switching between my emails. I don’t want to sync these emails. Is there a way to keep them separate but easier for switching back & forth?

  • DT_Designerly Educaring (@DT_Designerly) reported

    My ‘send later’ feature in @Outlook is not working - I had to get up at 6am to make sure my message pre-set to send this morning had sent #techdilemmas

  • KingCalmette Calmette Lahoud (@KingCalmette) reported

    @Outlook Seems to be a problem When I click on a image in email and click on save image as doesn't do it anymore. Anyone else has this problem too. #Email #Hotmail #Outlook

  • MegsyMegsy32 Meagan Fowler (@MegsyMegsy32) reported

    @microsoft @Office @Outlook hey so I have applied MULTIPLE TIMES TO GET BACK INTO MY ACCOUNT SINCE IT WAS HACKED BY SOME DIP IN AN ASIAN COUNTRY AND YOU PEOPLE WONT LET ME BACK IN. I can’t do anything with anything connected to this account and it’s been months. Fix this or else.

  • TheJaredMiller Jared David Miller (@TheJaredMiller) reported

    I am having issues having the desktop app for Mac OS 11.1 @Outlook - it's not synching - online it works, but the only way to resolve is to shut down computer and restart. However, it's only updating what's in the inbox not constantly refreshing and pulling in mail. Please help!

  • catarinarod2009 🇵🇹CAT ShawnBridgeton🐝@ fan account (@catarinarod2009) reported

    @xxzxyz777 @Outlook Jesus i still can't acess my hotmail account via Mobile phone I hope you can really fix this @Outlook

  • Lascurettes Sounds like Last Regrets (@Lascurettes) reported

    @boctorbill @MicrosoftTeams @Outlook Actually, I have no problem pasting images into chat. I rely on it in fact. Because if you drag a file in, it wants to add it to One Drive. Either select an image file in Finder and copy it then paste it in chat, or use screen grab tools to copy to your clipboard and paste.

  • ki11deer KillDeer - Official (@ki11deer) reported

    @Outlook None of that helps because when I try to login to the account it's locked and the only option to unlock it is to text a code and it rejects any phone number I put in.

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