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Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Salem, WI 1
Villemomble, Île-de-France 3
Southwark, England 2
Rotherham, England 2
Basildon, England 1
Wakefield, England 1
Vernègues, Provence-Alpes-Côte d'Azur 1
Bogotá, Bogota D.C. 2
Saint-Joseph-de-Sorel, QC 1
Sandy, UT 1
Barcelona, Catalonia 5
Cherbourg-Octeville, Normandy 1
Weston, FL 1
Port Orange, FL 1
Arvada, CO 1
Memphis, TN 5
Needham, MA 1
Centro, TAB 1
Lincoln, NE 2
Cambridge, MN 1
Highland Park, IL 1
Waterford, Munster 1
Preston, England 4
Loconville, Hauts-de-France 1
Nutley, NJ 1
Newark, DE 1
Glasgow, Scotland 4
Toronto, ON 7
Elkton, MD 1
Ann Arbor, MI 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • DarcinAkin
    Dr. D. Akın (@DarcinAkin) reported

    @Outlook @Office what happened to the MS apps these days? I have to submit password everyday to login. It was monthly before.

  • xJoeyxKnucklesx
    JC Castañeda (@xJoeyxKnucklesx) reported

    @sh69147 @Outlook I got same problem VaultEdgeX helped me

  • EllapaigeMusic
    EP✨ (@EllapaigeMusic) reported

    @Outlook Hi there, I’ve sent you an email about a problem I’ve been having, thanks!

  • loisetwt
    sheenbean (@loisetwt) reported

    @Outlook I currently have two Outlook accounts for two different jobs. When I try to log into one of the accounts, the verification code notification keeps being sent to the other work account instead. please help me resolve this issue so I can access the correct account?

  • chrissycee75
    Christina B Juras (@chrissycee75) reported

    @Outlook please fix your web-based calendar so it doesn't default to all-day meetings

  • OGBC_Llama
    🇬🇧 (@OGBC_Llama) reported

    @Outlook , Hi my outlook app appears to be down ?

  • MaryNT16
    Mary N-T (@MaryNT16) reported

    @Outlook A quick scroll of your account shows others with the same problem. What is happening over there? The email in question is my main email that I've had for nearly 30 years.

  • gfx_mahmoud
    Mahmoud Hilal (@gfx_mahmoud) reported

    am facing an issue with @Microsoft @Outlook locked out from my email no way to FIX IT !

  • altieri_palorca
    A R Pᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠ (@altieri_palorca) reported

    @Outlook My case involves MAILBOX CORRUPTION, not deletion. I need this escalated to the engineering team. Only they can restore internal server snapshots. The attack happened yesterday — there is still time.

  • WendyWendywat
    Wendy Watkins (@WendyWendywat) reported

    @Outlook having real problems contacting customer support - how do I urgently get hold of someone please? URGENT

  • xanaxanadu_
    suckafree (@xanaxanadu_) reported

    @Outlook How am I supposed to reset my password or recover my account when the phone number option isn’t working. I keep getting an error that reads “this method is not working right now”. I can’t log in to get any help or support and the Get Help page does not address my issue.

  • deliciaMP4
    delicia (@deliciaMP4) reported

    @Outlook a move up/move down feature isn’t that hard surely

  • lengafc
    Leng (@lengafc) reported

    @Outlook I am having a lot of issues singing in, please respond to my direct message

  • SarahEmpson2
    sarah (@SarahEmpson2) reported

    @Outlook Why am I having problems receiving and sending emails.. today so are a few other people I know

  • mattayoub1
    Matt Ayoub (@mattayoub1) reported

    @Outlook @Microsoft it’s been WEEKS and my Hotmail is STILL in another language! Can someone please contact me and actually follow through till the issue is resolved?

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