Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Alcázar de San Juan, Castilla-La Mancha 39
Paris, Île-de-France 24
Madrid, Comunidad de Madrid 24
Woodbridge, VA 14
Chicago, IL 12
London, England 12
Dallas, TX 9
Sydney, NSW 9
Denver, CO 8
New York City, NY 8
Toronto, ON 8
Ashburn, VA 7
Seattle, WA 7
Minneapolis, MN 7
Bristol, England 6
Montréal, QC 6
San Diego, CA 5
Las Vegas, NV 5
Southampton, England 5
Miami, FL 5
Manchester, England 5
Sacramento, CA 5
Boston, MA 5
Bowling Green, KY 5
San Jose, CA 5
Brisbane, QLD 5
Fulham, England 4
Colorado Springs, CO 4
Perth, WA 4
Ottawa, ON 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • dr_troy4 dr Troy (@dr_troy4) reported from Bad Rodach, Bavaria

    @Outlook I have a problem, suddenly you don’t let me get in my hotmail account, arguing suspicious activity. When I fill all the answers, by the way correct including my old password. You say you don’t have enough information. That email account is very important

  • Feisty_Bitch_ Adult Human Female (@Feisty_Bitch_) reported

    Want to stop the eternal password problem like ******* yesterday please @AppleSupport @Outlook sick to death of pumping in my password every ******* 10 minutes!

  • EmmitStrickland Emma Strickland (@EmmitStrickland) reported from York, England

    @Outlook I have two email accounts that have been hacked or having issues with.

  • tkbalt TK Baltimore (@tkbalt) reported from Cambridge, Massachusetts

    @alonbrown @dfravel @Outlook For me, the biggest problem was I couldn’t find the entire thread, including sent messages, from the conversation view, the way that I can in old Outlook. (Love the new Snooze, btw.)

  • TVPaulD Paul Douglas, BSc (Hons) - #WearAMask (@TVPaulD) reported from Hounslow, England

    @MicrosoftHelps @outlook Any ideas about this? It seems I’m not the only one this is happening to as there are replies cropping up from others with the same issue showing up

  • redbullcat Phil Oakley (@redbullcat) reported

    The fact shared Outlook calendars appear not to update once you've added them to Google Calendar is the worst. @Outlook @Office365 please fix this!

  • MattLeitch Matt Leitch (@MattLeitch) reported

    I don’t know whether @Microsoft or @apple are to blame but somebody can surely sort it so we don’t have to constantly reset login credentials for @Outlook on #iOS14 !!!! It’s daily on every separate device!

  • bw91bw Becky (@bw91bw) reported

    For anyone else having trouble with their @outlook password being incorrect for no reason & verification declined , after nearly 2 weeks of no customer service at all I’ve started the painstaking process of attempting to switch everything to a new gmail account. Good luck all 👍🏼

  • grantholmes1994 Grant Holmes (@grantholmes1994) reported

    Can @Outlook please fix the iPhone issue now where it asks you log in every 5 minutes driving me bonkers.

  • BollandsLaura Laura Bollands (@BollandsLaura) reported

    @Outlook I have been experiencing issues with sending and receiving emails on my hotmail account for over a week. I am in the process of purchasing a house so access to my emails is critical. I can’t get to speak to a human when I call you!

  • dangitlopez Alejandro (@dangitlopez) reported from West Jordan, Utah

    @workidabbz @Outlook Oh yeah bruv? Pull up on me then I’ll spin ye flat upside down bruv

  • clintos86 Clint (@clintos86) reported

    @Outlook not quite sure how sending (or trying to send) an email is seen as unusual activity and being told to sign in 1,000 times yet I never got told to sign in when I was nearly charged £59.99 for an office subscription. WHY CAN’T I SEND EMAILS!!!!!!!

  • dannycherub danny (@dannycherub) reported

    @matthewwwwwh @Outlook honestly it's so ANNOYING can they get their team to fix this

  • gemaia Gemma Ball (@gemaia) reported from Broseley, England

    @Outlook @apple please sort the iPhone email logging out issue please! #outlook

  • peterliamjones Liam Jones (@peterliamjones) reported from London, England

    @Outlook looks like a problem with outlook in uk. I can’t login on Apple devices. Seems ok on my windows 10 laptop.

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