Outlook.com Outage Map
The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Outlook.com users affected:
Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Madrid, Comunidad de Madrid | 26 |
| Paris, Île-de-France | 25 |
| Alcázar de San Juan, Castilla-La Mancha | 19 |
| Chicago, IL | 13 |
| Woodbridge, VA | 13 |
| Sydney, NSW | 11 |
| London, England | 10 |
| New York City, NY | 9 |
| Seattle, WA | 9 |
| Melbourne, VIC | 9 |
| Houston, TX | 9 |
| Atlanta, GA | 8 |
| Minneapolis, MN | 8 |
| Ashburn, VA | 7 |
| Denver, CO | 7 |
| Brisbane, QLD | 7 |
| Dallas, TX | 7 |
| Toronto, ON | 7 |
| Montréal, QC | 7 |
| Calgary, AB | 7 |
| San Jose, CA | 6 |
| Miami, FL | 6 |
| Midland, ON | 6 |
| Manchester, England | 5 |
| Wandsworth, England | 5 |
| Columbus, OH | 5 |
| Ottawa, ON | 5 |
| Sacramento, CA | 5 |
| Guayaquil, Provincia del Guayas | 5 |
| Bristol, England | 5 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Outlook.com Issues Reports
Latest outage, problems and issue reports in social media:
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Phobos
(@Phobosknight) reported
@discord compromised email address, that kept spamming their support while I was also writing in from the same email address telling them that the account was compromised, they are utterly unwilling to speak to me about the issue to even prove my identity. I am hoping that @Outlook's(2/?)
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Heather
(@ukheather) reported
So I @MicrosoftHelps & @MicrosoftDevANZ replied saying to use FH (sigh) but said I could DM so I did. They replied saying use FH again (why ask me to dm I don't know) Then @Outlook DM me telling me how to remove a city from the app! They didn't read the issue/skim read.. 5/
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mohammed basam
(@basam_ars) reported
@BruceLe00520877 @Outlook I have this same issue
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Patrice Woodbine, Mayor-Bishop of Chucalissa
(@twistedfiction4) reported
So I forgot my @Outlook password and they are putting me through the ringer to get access to my account again but I need to gain access like immediately. I need to talk to a person, not just contact support. How do we fix this?
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Rachael C xx
(@MissRachaelCx) reported
@MicrosoftUK @Outlook love to know why when I am trying to log in to cancel a subscription it never allows me to log in with the email I created the account with?! Funny that try every month and unsuccessful so your taking money out my account still though no problem with that👍🏼
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twitenAdam
(@twitenAdam) reported
@Ga5h @Outlook hi, problem solved.
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Dominic Merritt
(@merritt_dominic) reported
@talesofmrst @Outlook @Office Ok. I had this trouble with desktop so I started using the online version.
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D
(@D_Mann_UK) reported
@Microsoft @Outlook When AI is now sophisticated enough to write poems, why (on the second highest junk filtering setting) is my inbox constantly full spam? Is something broken?
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K
(@heyafuller) reported
@Outlook updated to iOS 16.4 on iphone, now Outlook app crashes when I select calendar, please fix
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Neil Metcalfe
(@Metbot65) reported
@Outlook issues with storage limits! Email should allow 15Gb but @Microsoft has 5Gb limit including Email attachments and One drive - this seems dumb, either we have 15Gb of email storage or not? Seems a sneeky way to enforce subscription!
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Penny Rusbridge
(@Penny_Rusbridge) reported
@Outlook I have an android phone and having problems syncing my emails on my phone which is really annoying
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darksoulone
(@darksoulone1) reported
@Microsoft @Outlook PLEASE Fix Yo stuff! I can't recover my stuff, I can't recover my emails. I CAN"T MAKE A PHONE CALL THAT GETS ME TO SOMEONE'S HELP CAUSE ITS ALL A ROBOT TELLING ME TO GO ONLINE. NOTHING IS HELPFUL!
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Alessandro
(@LecoY2K) reported
@_Jayd04 @wheeinandout @Outlook my outlook down too
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Jonathan
(@jonnyfromrhu) reported
Hi @Outlook , my email seems to have broken. From no issues at all, it's suddenly showing 115% full and not accepting emails. I've deleted hundreds tonight to no avail. Could you please help?
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Zoumana
(@zoumana_keita_) reported
Trying to recover my @Outlook account but always receiving back an email (on my Gmail) telling not to have enough information even though I gave all the requested details. @Outlook can you please help me solve this issue from an human assistant? It's urgent! Thank you!