Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Madrid, Comunidad de Madrid 22
Paris, Île-de-France 21
Woodbridge, VA 14
Sydney, NSW 14
Chicago, IL 13
Raleigh, NC 13
Minneapolis, MN 10
Houston, TX 10
London, England 9
Seattle, WA 9
Melbourne, VIC 9
New York City, NY 9
Denver, CO 8
Miami, FL 8
Toronto, ON 8
Columbus, OH 7
Montréal, QC 7
Ashburn, VA 7
Calgary, AB 7
Dallas, TX 6
Ottawa, ON 6
Alcázar de San Juan, Castilla-La Mancha 6
Brisbane, QLD 6
Midland, ON 6
Phoenix, AZ 6
San Jose, CA 6
Sacramento, CA 5
Guayaquil, Provincia del Guayas 5
Bristol, England 5
Pittsburgh, PA 5

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • ROG518ZA R.J.E.B 🇿🇦 (@ROG518ZA) reported from Cape Town, Western Cape

    So today I fixed an @Outlook issue I had since the @Windows April update. I reported it to @Microsoft365 and 3 different support "technicians" FAILED to fixed. What I bloody waste of my time, as all 3 took over an hour to do nothing constructive. #Useless

  • 1slandb3auty13 D.S (@1slandb3auty13) reported

    @Outlook can someone please help me! Spam is taking over and Filters, Block Addresses, Rules and Sweeps are not working! Any suggestions greatly appreciated. This is a recent problem.

  • rb1963j Robin Brecher (@rb1963j) reported

    @Outlook Disappointed with failure of outlook to work properly on my phone which is causing an issue with my job. Waiting days for substantive help from MS. Every day delayed is more inconvenience and more work trouble. Why can I not get a clear, complete and concise answer?

  • inmaterichard Richard C Law (@inmaterichard) reported

    @Outlook The issue is with the Mail app on my iPhone. Are you referring to the help and settings on iPhone?

  • Leumas_7_ Samuel Ball* (@Leumas_7_) reported

    @Outlook i’m getting the error message email not authenticated on my iPhone about five times a day now. This is getting silly!

  • phillipsdaz Darren phillips (@phillipsdaz) reported

    @em_darshan @Outlook I think it’s an iOS issue. Hopefully get an update soon to fix this.

  • deanleigh Dean Leigh (@deanleigh) reported

    Tracking emails against cases in @MSFTDynamics365 @Outlook plugin makes me feel physically ill. I cannot believe a piece of software can be so terrible for so long.

  • AnaPAzcarraga Ana Paola Azcarraga (@AnaPAzcarraga) reported

    @Graceoc1 @Outlook Did you solve the problem?? I have the same issue

  • LiamDMHunn DM (@LiamDMHunn) reported

    @thurrott @Microsoft @Outlook Seems to be up and down. Have periods where it seems to catch everything (including one of their own emails) and then periods like now where nothing gets caught.

  • __Lozzaa Lozz (@__Lozzaa) reported

    @Outlook having issues getting access to my account?? Tried to fill in the form to reset password but still not working?

  • swainyFTM Connor Swainston (@swainyFTM) reported

    @tweepy_pie @mattmaunder @Outlook Apple the problem with

  • M4SM17CH Frans (@M4SM17CH) reported

    @Outlook I'm having trouble receiving emails, been for a while. I'm past frustration, way beyond breaking point. Different day same issue. If not you it's @EAHelp, if not EA it's you. What's going on? Is anybody hearing my cries?

  • JpunkRocknrolla rocknrolla (@JpunkRocknrolla) reported

    @Outlook Having major issues accessing my email account

  • jwckauman James Auman (@jwckauman) reported

    @thurrott @Microsoft @Outlook thanks. been wondering if Exchange Online would make sense for us (we use on-prem Exchange Server) and was worried that all this talk about MS dropping the ball included enterprise mail services.

  • martbock Martin Bock (@martbock) reported

    Hey @Outlook I cannot access your "Smart Network Data Services" anymore. After login, I get redirected to generic Microsoft account page. Your IP status API responds with "Bad Request" using my API key. Can anyone help please?

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