Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Alcázar de San Juan, Castilla-La Mancha 36
Paris, Île-de-France 19
Madrid, Comunidad de Madrid 11
London, England 10
Quito, Provincia de Pichincha 7
Exeter, England 7
Fulham, England 7
Santa Ana, CA 6
New York City, NY 6
Las Vegas, NV 6
Seattle, WA 5
Ashburn, VA 5
Montréal, QC 5
Perth, WA 5
Miami, FL 5
Marseille, Provence-Alpes-Côte d'Azur 5
Toronto, ON 5
San Diego, CA 5
Québec, QC 4
Brooklyn, NY 4
Clamart, Île-de-France 4
Inta, Komi 4
Orléans, Centre-Val de Loire 4
Denver, CO 4
Southampton, England 4
Sydney, NSW 4
Manchester, England 4
Mesa, AZ 4
Bowling Green, KY 3
Leicester, England 3

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • AtThePinGolf Gary Watson 🏌‍♂️ (@AtThePinGolf) reported

    @Outlook Okay so what do we do? The problem is that this account is linked to a phone cloud and we need to get it changed as no apps etc can be downloaded until we have gained access.

  • themobilewo Mobilewo (@themobilewo) reported

    @Outlook @AtThePinGolf I just changed my phone day before yesterday, signed in again to outlook on my new phone, and the (so called deleted contacts) contacts show up on my phone without any issues and just suddenly decided to disappear today? If it was some syncing issue, the contacts wouldn't have..

  • sivaparvati sivaparvati PhD💪 (@sivaparvati) reported

    Anyone use @emclient for @Outlook email? Looks like the oAuth is broken. Anyone else?

  • emclient eM Client (@emclient) reported

    @sivaparvati @peter_jones447 @Outlook Hi, we are sorry for the inconvenience, the connection itself is still secure even without oAuth, just the login method is less secure (but that does not mean there is no security at all). It also seems MS started rolling out a fix today on their servers, thankfully.

  • Agothicsoul1 🦇Agothicsoul🦇 (@Agothicsoul1) reported

    @Outlook I'm not receiving emails via my hotmail account. Thankfully, its linked to my gmail account, so I can pick them up there. But that's not the point. It's the hotmail that I use for all my important life admin. Is there a problem with your server?

  • hakuehnemund Hannes Kuehnemund (@hakuehnemund) reported

    Trying to wrap my head around this @Outlook popup on my iPhone. How would a client side notification setting speed up delivery of emails to a @Microsoft Exchange Server? cc: @richturn_ms

  • sivaparvati sivaparvati PhD💪 (@sivaparvati) reported

    @Outlook Personal account..@emclient says @Outlook broke oAuth so secure import of email gets an error saying they can't communicate securely. I can get all non outlook email.

  • TheRomit Romit Mehta (@TheRomit) reported

    @Outlook the business outlook web app (PWA) has started refreshing the app randomly for the past week+. I am on a Mac and I have tried Edge as well as Chrome, and both show the same behavior. Is this a known issue?

  • Saady4742 Saad Rathod (@Saady4742) reported

    @Outlook most stupid email service ever my account was locked i am trying to access completed all the steps but still its locked. Cannot access my emails. Terrible service tried again and again.

  • dharmie_wells Dharmie Wells (@dharmie_wells) reported

    @optimus_bharat @Outlook Dm @legittool ASAP he help me solved my problem when I have similar issue with my locked account. His good and fast.

  • dharmie_wells Dharmie Wells (@dharmie_wells) reported

    @Saady4742 @Outlook Dm @legittool ASAP he help me solved my problem when I have similar issue with my locked account. His good and fast.

  • Ahmadalsinany اﺑن آﻣنه (@Ahmadalsinany) reported

    @Outlook fix this

  • tinndrawers Lizzydrawers (@tinndrawers) reported

    @Outlook Since you do not block or get rid of certain domains, I'll be shutting down my account and go to a more safety structured email account. The main domain is from @Finland called " .fi " It is being used by crap emailers

  • DarthSn3ak3rs Tom “Dock accident,” Dark Lord of the NIST (@DarthSn3ak3rs) reported

    @TheScottAJones @Outlook Hmm, haven’t done the upgrade yet and this issue pre-dates it. Wonder if it’s an uninstall/reinstall the app kinda thing

  • candidonogueira Candido Nogueira (@candidonogueira) reported

    @Jaime_Rivera @Outlook Working fine here. Getting all notifications...even when using my Apple Watch S4. Zero issues thus far.

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