Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Exeter, England 18
Paris, Île-de-France 17
Miami, FL 16
New York City, NY 14
London, England 10
Los Angeles, CA 10
Minneapolis, MN 8
Santa Ana, CA 8
Seattle, WA 8
Montréal, QC 8
Sydney, NSW 7
Denver, CO 7
Phoenix, AZ 7
Toronto, ON 7
Melbourne, VIC 6
Toulon, Provence-Alpes-Côte d'Azur 6
Houston, TX 6
Chicago, IL 6
Calgary, AB 6
Columbus, OH 5
St. Louis, MO 5
Ashburn, VA 5
Omaha, NE 5
Perth, WA 5
Sacramento, CA 5
Brooklyn, NY 5
Aurora, CO 5
Atlanta, GA 4
Lakewood, NJ 4
San Diego, CA 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • SJBlackTweets Stuart Black (@SJBlackTweets) reported

    @Microsoft @Outlook is easily the buggiest application I use regularly. Freezing, disappearing nav menu, 2FA problems... Web app is no good when you have multiple accounts making #Outlook a necessary evil😣

  • PaulSvL Paul Storm van Leeuwen (@PaulSvL) reported

    @Chef050 @Outlook Interesting. My last app update for Outlook was two days ago and until the iOS 15 update it worked just fine. The Exchange Online back-end is not the issue, since I have a work account in the regular iOS app and that works fine.

  • bgaprogrammer Jorge Ramírez (@bgaprogrammer) reported

    @PaulSvL @Outlook Same here, the app is not working properly with iOS15

  • ChronSyn Scott Pritchard (Powered by Copilot) (@ChronSyn) reported

    Man, the recent issue of @Outlook 365 freezing when switching between inboxes is really starting to grind my gears. Everything was fine until about a month ago. Now it hangs for 30-60 seconds whenever I change inboxes.

  • KewpieTheresa Pie (@KewpieTheresa) reported

    @Outlook your latest update is giving me a headache. The search bar is not working as it should.

  • RichJPuttick Rich Puttick🇬🇧🇪🇺 (@RichJPuttick) reported

    @PaulSvL @Outlook Same i had the beta of ios 15 for over a month and no issue but as soon as the public release came out I’m getting no notification or anything for any new emails

  • KonsiczkyZ Konsiczky Zoltán (@KonsiczkyZ) reported

    Anyone else having issues with @outlook notifications on #iOS15?

  • PRussCoF PR (@PRussCoF) reported

    @PaulSvL @Outlook Happened to several in my environment pre 15. Broken app. Update coming out today supposedly.

  • OfeexCom ofeex (@OfeexCom) reported

    @Outlook please find a fix to get the images loaded in the messages. It's been several days now, and it's a very annoying issue... thank you!

  • chenhogi Chen Hogi (@chenhogi) reported

    @Outlook Hi, my push notifications seem to be broken on iPhone since yesterday, first on iOS 14.8 and now on iOS 15 after updating.

  • PaulSvL Paul Storm van Leeuwen (@PaulSvL) reported

    @Outlook Are there any known issues with the Outlook iOS app and iOS 15? After upgrading to iOS 15, the Outlook app is no longer pulling email from my Exchange Online mailbox and I need to open the app to get the email. I also receive no notifications of new mail. App is 4.2137.0

  • le_mustardman43 Le_MustardMan43 (@le_mustardman43) reported

    @FoxhoundKat @Outlook Outlook is broken as hell I have been able to log into it for 4 years

  • itsbarn Brandon Muniz (@itsbarn) reported

    @Outlook Do you have an ETA yet for when the issue with images rendering in Hotmail will be fixed? It's been awhile now.

  • gadinia345 gadinia (@gadinia345) reported

    @blakemore2306 @Outlook Dm @viewcyberhelp for instant recovery ASAP he help me solved my problem when I have similar issue with my locked account. 100% sure

  • Nick_J_Gatti Nicholas Gatti 🇺🇸 (@Nick_J_Gatti) reported

    @Outlook The worst chatbots. the worst customer service and truly circular software. There is no way to efficiently get to the bottom of a problem. DM me.

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