Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 16
New York City, NY 16
Miami, FL 15
Exeter, England 11
Los Angeles, CA 10
London, England 10
Montréal, QC 9
Quito, Provincia de Pichincha 9
Seattle, WA 9
Denver, CO 8
Minneapolis, MN 7
Toronto, ON 7
Santa Ana, CA 7
Chicago, IL 6
Perth, WA 6
Calgary, AB 6
Sydney, NSW 6
Houston, TX 6
Brooklyn, NY 6
Las Vegas, NV 6
Dallas, TX 6
Ashburn, VA 5
San Diego, CA 5
Sacramento, CA 5
Mesa, AZ 5
Orléans, Centre-Val de Loire 5
Inta, Komi 5
Aurora, CO 4
San Antonio, TX 4
Marseille, Provence-Alpes-Côte d'Azur 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • Jordan92Butler Jordan Butler (@Jordan92Butler) reported

    @Outlook going round in circles! Account says you’ve tried to sign in too many times with an incorrect password, change password and the same thing pops up! HELP!

  • NDman13 NDman (@NDman13) reported

    Been an Xbox guy since the beginning, outlook too. Been locked out of my account for two days and get a human to call me @Microsoft @Outlook. AI chat useless, remote online useless. About to be done with them. TERRIBLE SUPPORT

  • edvinryding_01 EdvinRyding (@edvinryding_01) reported

    @Creativ3eui @Outlook Sorry you weren't able to access your account Has the support team rectified the issue yet?

  • patelnishi_ nishi (@patelnishi_) reported

    @Outlook how come every time you let me check the box that says reduce the number of times you sign in.. you increase it. i have a conspiracy that this is intentional rage bait. i check that box like 3 times a day. please stop for my health. please

  • __BeachBum___ _BeachBum___ (@__BeachBum___) reported

    @Outlook Fix ur sorry *** spam filters. They are fkin useless.

  • edvinryding_01 EdvinRyding (@edvinryding_01) reported

    @16dubs @MicrosoftHelps @Outlook Sorry your account got blocked Has the Microsoft customer care fixed the problem yet?

  • drsrinivas_rjy drasrao (@drsrinivas_rjy) reported

    @Outlook I am not getting code on mobile. Getting message, that code is not working. What to do to recover my hotmail account?

  • InnerPhoenix420 Inner Phoenix (@InnerPhoenix420) reported

    @Outlook @Outlook *insert major swearing* how many days of You've tried to sign in too many times with an incorrect account or password. am i having to deal with ?. its been over a week since i been able to log into my account. you guys having a hacker issue or ddos ? whats going on ???

  • tazorack Taz 泰秀樂 (@tazorack) reported

    @Outlook can @Microsoft please fix the new Outlook Desktop program? It is awful compared to classic. You cannot even do basic things and I been telling Microsoft this for a year and plus. Still cannot do basic tasks. Not to mention search is awful.

  • eLDeeY0r Retrospective eLDee Yor! (@eLDeeY0r) reported

    @Creativ3eui @Outlook Why is your product difficult to access and your services hard to get if you are selling yourself to customers you should be accessible and recovery shouldn't be that difficult especially for sign in please fix this asap

  • Daisleyyy Robert Daisley (@Daisleyyy) reported

    @Outlook @Microsoft got new phone and it’s not letting me sign in or subsequently reset my password. Can’t access emails

  • DavidMcCarter David McCarter (@DavidMcCarter) reported

    @Outlook: Why don't you send me this error when my storage is full? Why not just tell me that! Frustrating! 😠 "Your message did not reach some or all of the intended recipients."

  • InnerPhoenix420 Inner Phoenix (@InnerPhoenix420) reported

    @Outlook @Outlook *insert major swearing* how many days of You've tried to sign in too many times with an incorrect account or password. am i having to deal with ?. its been over a week since i been able to log into my account. you guys having a hacker issue or ddos ? whats going on ????

  • gagandpratihar Gagandeep Pratihar (@gagandpratihar) reported

    @Outlook Automatic theme change is not syncing with window theme. Please fix that

  • yb5ycdnrrn Connie Baby (@yb5ycdnrrn) reported

    @Microsoft @Outlook @MicrosoftHelps ACKNOWLEDGE THE PROBLEM THAT YOUR USERS ARE HAVING AND FIX IT!

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