Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Alcázar de San Juan, Castilla-La Mancha 36
Paris, Île-de-France 19
Madrid, Comunidad de Madrid 11
London, England 10
Quito, Provincia de Pichincha 7
Exeter, England 7
Fulham, England 7
Santa Ana, CA 6
New York City, NY 6
Las Vegas, NV 6
Ashburn, VA 5
Montréal, QC 5
Perth, WA 5
Miami, FL 5
Marseille, Provence-Alpes-Côte d'Azur 5
Toronto, ON 5
San Diego, CA 5
Seattle, WA 4
Québec, QC 4
Brooklyn, NY 4
Clamart, Île-de-France 4
Inta, Komi 4
Orléans, Centre-Val de Loire 4
Denver, CO 4
Southampton, England 4
Sydney, NSW 4
Manchester, England 4
Mesa, AZ 4
Lyon, Auvergne-Rhône-Alpes 3
Bexhill-on-Sea, England 3

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • martinpeck Martin Peck (@martinpeck) reported

    Please @Outlook can you work out why you’re causing my @apple iOS devices to prompt for password every few hours and fix it?!

  • Ad70x7 Adam Hill (@Ad70x7) reported

    Keep getting notified to re-enter my hotmail / outlook password on my iPhone everyday. Is it a known issue? @Apple @AppleSupport @Outlook

  • piyush_soni Piyush Soni (@piyush_soni) reported

    @dflieb @Microsoft @Outlook app. It's super stupid and slow. When you click on an email notification to open it, it literally takes 1+ minutes to open that on my phone - and you can actually interact with other emails in the app until that happens! I sometimes forget that I had even ...

  • devsaikan Saif Khan (@devsaikan) reported

    You would think that with all the security issues going on, @Outlook desktop client would have a big 🤬 pink button in my face saying - click here for enabling delayed send. 10 mins and I still can’t find it.

  • seanmaccready Sean MacCready (@seanmaccready) reported

    @Outlook your account recovery options are terrible and especially terrible for internet users with adaptive needs. Trying to help a visually impaired relative and the fact that the only way to get a recovery code is text (they gave a landline) is holding up the process.

  • CanadianOwl92 Angus Bell (@CanadianOwl92) reported

    @Outlook I know how to deal with them. The issue is that all of a sudden there have been a plethora of them appearing in my inbox instead of being automatically relegated to the junk folder.

  • engagedpractx Daniel Reeders (@engagedpractx) reported

    @outlook hey I can't even *read* the details of events contained in .ics files - you really need to fix that up fast

  • yankeecannuck French Canadian (@yankeecannuck) reported

    @maheshmitkari How long did it take? I am pretty fast but it keeps telling me I am too slow. Looks like I am sticking with Gmail. Screw @Outlook

  • trueGoldenGeek Paul (@trueGoldenGeek) reported

    @Outlook Problem is within the Mail app on iPhone. Is that still the best way to solve it? Or through @AppleSupport?

  • Rene74599270 Rene (@Rene74599270) reported

    @Outlook say...could you fix hotmail? It is getting really annoying!! Thank you.

  • BlakJakNZ Mark Foster (@BlakJakNZ) reported

    Any other @Outlook for Android users noticed it's really slow to open email from notifications, if it ever opens them at all? Finding it generally slow to sync and see changes too.

  • srose180 Samantha Rose (@srose180) reported

    @Outlook I see that I am not alone in the issues with re-entering my password today on my iPhone. When are you going to rectify this issue?

  • R1ggy Sarah Rigglesford (@R1ggy) reported

    @Outlook Hi, not sure if it’s the actual app that is the problem, it’s asking for the password in my Apple settings, so I believe it to be my email account within the actual mail app as opposed to the outlook app?

  • stellalady1 oh honey! (@stellalady1) reported

    @Outlook I don’t have a outlook app this is a problem with just my email account on my iPhone? Do I need to download app to get help?

  • AustinCyclist AustinCyclist (@AustinCyclist) reported

    @Outlook Then you realize it wasn't actually your actual boss because outlook phone app obfuscates the email address and only shows the friendly name, requiring two or three clicks to see the actual.. it was a phisher and now they have your corporate login.

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