Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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outlook-hotmail Hero Image

Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 18
Exeter, England 18
Miami, FL 16
New York City, NY 15
Los Angeles, CA 10
London, England 9
Sydney, NSW 8
Minneapolis, MN 8
Santa Ana, CA 8
Seattle, WA 8
Montréal, QC 8
Houston, TX 7
Denver, CO 7
Phoenix, AZ 7
Toronto, ON 7
Aurora, CO 6
Melbourne, VIC 6
Toulon, Provence-Alpes-Côte d'Azur 6
Chicago, IL 6
Columbus, OH 5
St. Louis, MO 5
Ashburn, VA 5
Omaha, NE 5
Perth, WA 5
Sacramento, CA 5
Brooklyn, NY 5
Atlanta, GA 4
Lakewood, NJ 4
San Diego, CA 4
Boston, MA 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • KingCalmette Calmette Lahoud (@KingCalmette) reported

    @Outlook Seems to be a problem When I click on a image in email and click on save image as doesn't do it anymore. Anyone else has this problem too. #Email #Hotmail #Outlook

  • krishnakoman krishna chaitanya (@krishnakoman) reported

    @Office365 @Outlook @MicrosoftTeams i observed a problem with teams and outlook. Whenever i receive a voice mail from teams an email will be triggered to my outlook. When i have this email in my inbox then outlook is crashing. Later i need to open web mail and delete voice mail.

  • Ddubs5 Mosk (@Ddubs5) reported

    @Polo_Jones19 @Outlook It shouldn’t come down to me for this idea but here we are...

  • dfeldman Dave Feldman (@dfeldman) reported

    A relative had their @Outlook account hacked pretty badly. The usual steps have not resolve the issue and in fact it seems to have escalated. @Microsoft's "contact support" link is just redirecting to the Outlook home page. Help?

  • MegsyMegsy32 Meagan Fowler (@MegsyMegsy32) reported

    @microsoft @Office @Outlook hey so I have applied MULTIPLE TIMES TO GET BACK INTO MY ACCOUNT SINCE IT WAS HACKED BY SOME DIP IN AN ASIAN COUNTRY AND YOU PEOPLE WONT LET ME BACK IN. I can’t do anything with anything connected to this account and it’s been months. Fix this or else.

  • YtSamer SamerYT (@YtSamer) reported

    @WillWestWNML @Outlook Yup. im receiving nothing for some reason lmao.I also cant login on browser or anywhere else after i logged out

  • blakeatedder Blake Tedder, MSW RYT (@blakeatedder) reported

    Just need to vent from my work life. Why does @outlook have to destroy my @mailchimp emails?! It is so frustrating to resign to send something unprofessional looking to a fraction of an audience, especially when they don't know it's outlook's rendering error. Pulling my hair out.

  • Tack_Neely_Inc Tack (@Tack_Neely_Inc) reported

    @Outlook you guys have the most atrocious customer support I’ve ever witnessed. At this point I’d rather use @Yahoo for email instead. You are injecting some crazy **** over there to have invented a system this incredibly terrible! All I need is to send one email like holy ****!!

  • subham_tweets Subham Ram (@subham_tweets) reported

    Microsoft @Outlook has a bug where Notification for new mails in folders and subfolders other than inbox is not triggered. This is a very common issue in Outlook mobile app (android) and hasn't been fixed since forever.

  • WillWestWNML Will West (@WillWestWNML) reported

    Anyone else having spectacular problems with @Outlook today?

  • cwingrove50 Clinton Wingrove (@cwingrove50) reported

    Hotmail down again - seems that this is now a regular occurence. Thank good ness, I rarely use it now. @Outlook

  • Nikolay_Cherk Nikolay Cherkasov (@Nikolay_Cherk) reported

    @pbro48 @Outlook This problem was present for at least 15 years. I assume it cannot be touched anymore being put into a listed historical heritage category...

  • ki11deer KillDeer - Official (@ki11deer) reported

    @Outlook None of that helps because when I try to login to the account it's locked and the only option to unlock it is to text a code and it rejects any phone number I put in.

  • wennerking63 🇺🇸Winner🔱King63🇺🇸 (@wennerking63) reported

    @KaylWhitesides @Outlook Same here, online it says its a scam. I started receiving them back in December. But every deadline has came and gone without any problems. I kept sending them to junk mail and hitting plushing. I almost clicked the link but when it says enter your info correctly I figured, NO

  • robA89 Rob Auld (@robA89) reported

    is anyone else having problems with @Outlook /Hotmail emails being offline on Mac Mail?

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