Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Alcázar de San Juan, Castilla-La Mancha 32
Paris, Île-de-France 24
Madrid, Comunidad de Madrid 24
Woodbridge, VA 14
Chicago, IL 13
London, England 9
Dallas, TX 8
Sydney, NSW 8
Houston, TX 8
Toronto, ON 7
Ashburn, VA 7
New York City, NY 7
Atlanta, GA 7
Denver, CO 7
Minneapolis, MN 7
Montréal, QC 6
Manchester, England 6
Brisbane, QLD 6
Seattle, WA 6
Midland, ON 6
San Diego, CA 5
Sacramento, CA 5
Charlotte, NC 5
Bristol, England 5
Boston, MA 5
Bowling Green, KY 5
San Jose, CA 5
Columbus, OH 5
Miami, FL 5
Louisville, KY 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • jernstberger Jon Ernstberger (@jernstberger) reported

    Does anyone else have issues with @Outlook calendar events not syncing between iOS and the MacOS desktop clients?

  • JillRobustelli Jill Robustelli (@JillRobustelli) reported

    @Outlook I have chatted with multiple support agents about missing/rejected email for the past 2 days. Agents guess at solutions yet issue remains unresolved. Please DM me.

  • iAl57 Ars (@iAl57) reported

    @emclient @SparkMailApp @Outlook Searching, contacts don't sync properly, opening new email is ultra slow, I've contacted you but you want me to pay for support. I rather just pay for something else.

  • MasonDAutistic Mason Dixon Autistic (@MasonDAutistic) reported

    How is it that half of Twitter staff can be fired, features start disappearing, but it still works? Meanwhile I suppose @Steam and @Outlook are fully-staffed and yet none can be bothered solving my issue: Steam verification emails not being delivered to me, so I'm locked out

  • damlopez33 Boritaína (@damlopez33) reported

    @Outlook why my email is not coming through? I have no emails since yesterday. Is there any issues?

  • Paul_Stolyarov Paul Stolyarov (@Paul_Stolyarov) reported

    @createtolead @MicrosoftToDo @Outlook probably not, if you are starting from scratch, but if you been using GCal for years and entire family on it its not just about me. also i will give it a pass if that was a case on Mobile or Mac or even Outlook Web. so problem only Outlook PC, there even support in Mail App

  • PatrickMoorhead Patrick Moorhead #NotTraveling #Zoomtopia (@PatrickMoorhead) reported

    I experienced two installation issues on Windows: - @Dell Peripheral Manager to tune an external Dell camera. - @GoogleWorkspace to @Outlook Connector. This never worked since WoA days started over 10 years ago.

  • yaro_ivanovski Yaro Ivanovski (@yaro_ivanovski) reported

    @sean_morrison93 @Outlook I'm using a browser. I removed outlook app from my mobile phone.. Perhaps reset the phone to factory settings will solve the problem. For me it's easier to use the browser then do reset.

  • ProfCRobertson Christopher Robertson (@ProfCRobertson) reported

    So everyone seems to know that @Outlook has a terrible search function, but if your employer insists on using it, what are the best workarounds? Is there some sort of google search overlay?

  • whyNoTvandNoNet why-no-tv-nd-no-net (@whyNoTvandNoNet) reported

    Why are @MicrosoftHelps staff failing to fully understand the fact that @Outlook is broken. They are repeatedly asking the wrong questions & giving no help. #CustomerService has declined. When it was #Hotmail all the help was better.

  • eiskafee Aftab Gondal (@eiskafee) reported

    @lxasad1 @Outlook @MicrosoftHelps Eats up more resources than the design tools. But that's problem with all MS tools, Teams, Office, Windows? Skype. Everything is slow

  • tarosakamotos l. (@tarosakamotos) reported

    @outlook i keep explaining my problem to you and you aren’t responding at all. The steps you have provided did not help me as it did not match my problem. I cannot access my important emails because you dont recognize my email username. please respond, this is not good service

  • 97Butterfly25 Butterfly97 (@97Butterfly25) reported

    Has anyone else had issues with the @Outlook app today?

  • lastmessagehelp @Onelastcry (@lastmessagehelp) reported

    @Outlook #Uhrs I ask UHRS task sellers for help IT'S COMPLICATED WE ARE BEING DISABLED WITH SPAM GOOD, FIX THESE TASKS, REMOVE TASKS THAT OVERLOOKING THE MARTEPLACE

  • JillRobustelli Jill Robustelli (@JillRobustelli) reported

    @Outlook No, this does not help. All of these options have been double and triple checked and this issue persists.

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