Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Exeter, England 18
Miami, FL 16
Paris, Île-de-France 16
New York City, NY 14
London, England 11
Los Angeles, CA 11
Seattle, WA 9
Santa Ana, CA 8
Montréal, QC 8
Toronto, ON 7
Houston, TX 7
Brooklyn, NY 7
Chicago, IL 7
Minneapolis, MN 7
Denver, CO 7
Toulon, Provence-Alpes-Côte d'Azur 6
Phoenix, AZ 6
Calgary, AB 6
Perth, WA 5
Sacramento, CA 5
Portland, OR 5
Bordeaux, Nouvelle-Aquitaine 5
Aurora, CO 5
Sydney, NSW 5
Melbourne, VIC 5
Edinburgh, Scotland 4
Boston, MA 4
Bexhill-on-Sea, England 4
Charlotte, NC 4
Ashburn, VA 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • sslouise7 donate to your local abortion fund today! (@sslouise7) reported

    hey @Outlook I am never trying to email myself when I respond to a thread that I've already responded to. Please fix that. Thanks.

  • LE_Green Eli Green (@LE_Green) reported

    @Outlook PLEASE, PLEASE fix the Junk Mail Filters options in the online version. I get about 100 spam/scam emails A DAY, and clicking "Only trust email from addresses..." and saving does NOTHING. Literally, because it DOESN'T SAVE. Why???

  • MatthewRobinHow Matthew Robin Howard (@MatthewRobinHow) reported

    @Outlook hey could you change your email we created an account with you but it keeps saying it does not exist it will not let us sign in without verifying that is the dumbest thing and worst way to make it.

  • craigkelly307 craig kelly (@craigkelly307) reported

    @Outlook having issues trying to recover a account through the automated service is there another way to contact you please either live chat or by phone

  • cyrusbankrollz logb@ndit (@cyrusbankrollz) reported

    @Outlook ios16 broke outlook for me.. crashes every time it tries to update data. If I’m in airplane mode, app opens. Soon as disable airplane mode and it tries to refresh my email, app crashes. Please fix

  • cyrusbankrollz logb@ndit (@cyrusbankrollz) reported

    @Outlook outlook app on iOS 16 crashing even after update to 4.2236.0. Please fix

  • Jennyrober413 Jennifer Robert 🦚 (@Jennyrober413) reported

    @GSorensen @Outlook If your account was hack or disabled, on Instagram you can find some Cybersecurity specialist account name @dionysius_helios you can just search him, he is some Cybersecurity specialist in all Account issues recovery it might be of help to you

  • jhoff80 Joe Hoffman (@jhoff80) reported

    @Outlook This would be your own Outlook .com service, which you'd apparently be surprised to find out does not have those settings. But it'd be one thing if it was tricky, but this stuff is so obviously spam. Again, something broke in your filter in the last 2-3 weeks. Fix it.

  • duke69111 Joshua Adamson (@duke69111) reported

    @outlook how do I stop all of the spam messages from going to my inbox? This started earlier this week. Please fix this. #outlook #hotmail #spam

  • ZooloosBT ZooloosBookTours (@ZooloosBT) reported

    Does anyone else have issues with @gmail blocking all @Outlook emails? It is hard work trying to run a business where you can't get any emails!!! It doesn't help that Gmail offer no support and no one seems to have an answer. I think I will be moving email provider!

  • maxleibman Max Leibman (@maxleibman) reported

    I am *really* digging the new look on @Outlook Online, but the calendar view is unusably slow. Missed clicks, multi-second wait times after each click to see any result, information refreshes very slowly. Feels broken.

  • aldhairescobar_ aldhair escobar (@aldhairescobar_) reported

    @arizdesign @Outlook @Microsoft Yeah, that’s the way I’m doing it, the problem is when we have a link and we want the underline showing on it, I found we can use ‘mso-color-alt: auto;’ and with a dark bg in the VML it’s going to work, but gets messy in windows mail app 😣, so I image this is gonna take time 🥲.

  • SherriLALuv Sherri & Mao in LA 🐾🌴 (@SherriLALuv) reported from Los Angeles, California

    My @Outlook app has been unable to load, send or receive messages since yesterday. I’ve tried every fix I can find, including uninstall/reinstall… I have no idea what else to do 😩

  • Jennyrober413 Jennifer Robert 🦚 (@Jennyrober413) reported

    @goTHEnellE @Outlook If your account was hack or disabled, on Instagram you can find some Cybersecurity specialist account name @dionysius_helios you can just search him, he is some Cybersecurity specialist in all Account issues recovery it might be of help to you

  • Jacob_J_Nelson Jacob Nelson (@Jacob_J_Nelson) reported from Sauk Rapids, Minnesota

    Has anyone told @Outlook that their junk email filter is down? #Hotmail #Outlook #Microsoft

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