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Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Spokane, WA 1
Bordeaux, Nouvelle-Aquitaine 1
Exeter, England 1
Toronto, ON 4
Treorchy, Wales 1
Portsmouth, England 1
Edmonton, AB 1
Macon, GA 1
Saint-Martin-de-Saint-Maixent, Nouvelle-Aquitaine 1
Guadalajara, JAL 2
Oklahoma City, OK 2
Paris, Île-de-France 15
London, England 2
Nottingham, England 1
Southend-on-Sea, England 1
Brest, Brittany 1
Madrid, Madrid 1
Cuauhtémoc, CHH 1
Terrebonne, QC 3
Chesterfield, England 1
Nîmes, Occitanie 2
Vergèze, Occitanie 1
Manchester, England 1
Montpellier, Occitanie 1
Binges, Bourgogne-Franche-Comté 1
Rancho Santa Fe, CA 1
Bloomington, IL 1
Saint-Priest, Auvergne-Rhône-Alpes 1
Royal Leamington Spa, England 2
Aulnay-sous-Bois, Île-de-France 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • xwxfoxie
    Jay ♡ (@xwxfoxie) reported

    @lostliano @Outlook @Microsoft I see a lot of people hating on you which isn’t fair - I can see the effort, but I think the main issue is the typography - it just feels “off” (and then I’m not a fan of the tab switcher) - but other than that it is really really really good. Good work!

  • osman_cetin
    osman (@osman_cetin) reported

    @Outlook for days i am trying to reset my password to access some really urgent medical files and eventhough i have registered phone it seems that verification method is not working at all. This is very urgent medical need and would appreciate your assistance

  • 5PriscillaKing
    Priscilla King (@5PriscillaKing) reported

    @Microsoft @Outlook just causes problems whenever I open it. I've been trying to read e-mail today and, so far, Chrome has crashed six times. This has not allowed much e-mail to be read. I'm probably going to change my public e-mail address this weekend.

  • WNlombardi
    Lombardigal (@WNlombardi) reported

    @Outlook closing down an email account, that’s been used for many yrs, and accessed from the same device, with no VPN or blocks identified 😬 and the correct input of info.

  • MEGAARICK
    Erick Salas (@MEGAARICK) reported

    Hey @Microsoft @Outlook I need help, someone logged in my old email account, I lost that phone number so there’s no way to recover it, I tried everything, but it’s not working and someone now added my old account to authenticator app, I need help please, I can provide all info.

  • greengart
    Avi Greengart (@greengart) reported

    So @Microsoft @Outlook is down and it’s like I don’t have electricity.

  • wxkeup_1
    ✨Luminous✨ (@wxkeup_1) reported

    @Outlook why is password sign in constantly unavailable to my hotmail (outlook) account 90 percent of the time, requiring me to use sign in using a code? As someone who has had this email account with you for 25 years - it has become infuriating to use.

  • Gabalzac
    José Rafael Gabaldón (@Gabalzac) reported

    @peteryanni @Outlook Agree. Terrible decision by @Outlook

  • ko_baboni
    Koku Baboni (@ko_baboni) reported

    @Outlook, fix Outlook mobile!

  • EricNelson777
    Eric Nelson (@EricNelson777) reported

    @Outlook Desperately trying to talk to an actual human being about unlocking my Outlook account. Dozens of circular referrals between the web bots and phone AI is not working and is driving me nuts. Help please!!

  • nongngumnaruk
    งั่มโม่มาแล้วค้าบ (@nongngumnaruk) reported

    i love my job, i want to do my work very mush please fix it immediately @Outlook

  • JJimisen
    JJ (@JJimisen) reported

    Microsoft has to stop making so many changes to its menus in Outlook. It increases irritation and cognitive load too much if people constantly are having to track down where a command is, such as how to insert an emoji in an email. @Outlook #microsoft #microsoftoutlook

  • skadizzle
    Nathan Wolfe (@skadizzle) reported

    I see that the @Outlook issue is supposedly resolved, but my email at work is still down since yesterday

  • catire98
    Luis Carlos Diaz (@catire98) reported

    It seems that @Outlook is working again, but that email I sent right when it went down is nowhere to be found.

  • Liam_profile
    Liam_profile (@Liam_profile) reported

    @Outlook is down and suddenly the entire corporate world has remembered how dependent we are on email. 💀 Emails delayed. Messages failing. Login issues. People refreshing Outlook like it’s going to magically fix itself. One cloud outage → millions of workflows pause. The internet runs on infrastructure most people never think about… until it stops working.

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