Outlook.com Outage Map
The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Outlook.com users affected:

Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Location | Reports |
---|---|
London, England | 19 |
Madrid, Comunidad de Madrid | 15 |
Mexico City, CDMX | 14 |
Quito, Provincia de Pichincha | 12 |
Bogotá, Distrito Capital de Bogotá | 10 |
Bristol, England | 10 |
Guayaquil, Provincia del Guayas | 8 |
Glasgow, Scotland | 8 |
Paris, Île-de-France | 8 |
Lima, Provincia de Lima | 7 |
Manchester, England | 7 |
New York City, NY | 7 |
Los Angeles, CA | 7 |
Toulouse, Occitanie | 7 |
Southampton, England | 6 |
Chicago, IL | 6 |
Sheffield, England | 6 |
Dallas, TX | 6 |
Newcastle upon Tyne, England | 5 |
Melbourne, VIC | 5 |
Sydney, NSW | 5 |
Birmingham, England | 5 |
Cardiff, Wales | 5 |
Portland, OR | 4 |
Orlando, FL | 4 |
Phoenix, AZ | 4 |
Stockholm, Stockholm | 4 |
Marseille, Provence-Alpes-Côte d'Azur | 4 |
Hinsdale, IL | 4 |
Brisbane, QLD | 4 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Outlook.com Issues Reports
Latest outage, problems and issue reports in social media:
-
Aida Noor ✨ (@AidaNoor8) reported
Still locked out of my @Outlook account. I’ve done everything, but it doesn’t even let me attempt the full reset. I believe this is a system-side issue, not user error. @MicrosoftHelps this needs escalation. This has gone on far too long. #Microsoft #MicrosoftSupport
-
abril 🎞️ (@lt91nw) reported
@Outlook hello, i can't log in to my account, it says "error 400" please help me!
-
Thelma Southwood (@ProteaSunflower) reported
@Outlook what's up with Outlook today. No emails are sending and it's not a problem with my ISP.
-
Sophie W (@wsophie07) reported
Ugh who knew trying to login to my own email would be this painful. @Outlook
-
Rohit B (@pathintegral23) reported
I am not able to log into my newly created email as it keeps giving “too many request” error on every device @Microsoft @Outlook
-
Diary of Always (@jennrhcp) reported
@Outlook still having issues. Can someone advise? I need access to my emails fairly urgently for tickets that are in there with no other way to access them. This is a nightmare!
-
Preeti Grover (@preetigrover_cs) reported
@Outlook what’s the issue with Hotmail accounts. The constant ‘too many requests’ even after 20 hours of loggin in. Need support, which is helpful and not more confusing
-
common man (@me_indian) reported
@Outlook consistently getting "too many requests" and failing to log into hotmail account EVEN THOUGH there are no such "too many requests" Outlook simply ignores such issues and blames the user who has to try different solutions without success.
-
Sefa Melamet (@SefaMelamet) reported
@Outlook why have I suddenly stopped receiving my Outlook email? Is Microsoft down again?
-
Diary of Always (@jennrhcp) reported
@Outlook your authenticator to reset my password is completely useless and never works. I am now unable to access my email I have had for about 25 years because I keep getting error messages. Your online chat tells me to be patient and try again in 24hrs, or 5 days.
-
DS (@salsbudxe) reported
@Ind_Consumer @Outlook I'm having major problems with my phone app today. It will not open Outlook at all. Have tried to uninstall and reinstall and that's not working either. 😡. Any one else??
-
DS (@salsbudxe) reported
@AlanDMyattPhD @Outlook I'm having major problems with my phone app today. It will not open Outlook at all. Have tried to uninstall and reinstall and that's not working either. 😡. Any one else??
-
DS (@salsbudxe) reported
@Ind_Consumer @Outlook I'm having major problems with my phone app today. It will not open Outlook at all. Have tried to uninstall and reinstall and that's not working either. 😡. Any one else??
-
Richard Stone (@richstone59) reported
@Microsoft @Outlook My hotmail account is suddenly not sending PDFs saying that they have been rejected because they are spam even though I’ve had no problem before sending the same ones. This is happening no matter who I send it to. Is there a problem at your end? Thanks.
-
Captain fantastic (@Captainfan911) reported
@Microsoft @MicrosoftHelps I'm repeatedly getting a "Too many requests" error when trying to log into my @Outlook account via chrome and outlook app. Tried waiting, clearing cache, switching networks — still locked out. Please help!