Outlook.com Outage Map
The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Outlook.com users affected:
Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Saint-Quentin-de-Baron, Nouvelle-Aquitaine | 1 |
| Plano, TX | 2 |
| Sevilla, Andalusia | 1 |
| Boulay-Moselle, ACAL | 1 |
| Telford, England | 2 |
| London, England | 21 |
| Valinhos, SP | 1 |
| Pasto, Nariño | 1 |
| Épinal, ACAL | 1 |
| Lyon, Auvergne-Rhône-Alpes | 3 |
| Solidaridad, Q. Roo | 1 |
| Gustavo Adolfo Madero, CDMX | 1 |
| Brunoy, Île-de-France | 1 |
| Torquay, England | 2 |
| Newcastle upon Tyne, England | 2 |
| Marseille, Provence-Alpes-Côte d'Azur | 1 |
| Marshall, MN | 2 |
| Paris, Île-de-France | 24 |
| Fayetteville, AR | 1 |
| Gennevilliers, Île-de-France | 1 |
| Haddington, Scotland | 1 |
| Glasgow, Scotland | 3 |
| Burgess Hill, England | 1 |
| Crewe, England | 1 |
| Bordeaux, Nouvelle-Aquitaine | 2 |
| Port Saint Lucie, FL | 1 |
| Laval, Pays de la Loire | 1 |
| Boston, MA | 4 |
| Gilbert, AZ | 2 |
| Alturas, CA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Outlook.com Issues Reports
Latest outage, problems and issue reports in social media:
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Mark Young (@2_youngy) reported@kaleighlynnnn @MicrosoftHelps @Outlook Mine still down
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Africanart4spaces (@AAFSart) reported@Outlook I have issues accessing my email but I keep getting AI blocking me from speaking to an actual human what the hell
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Stewart 🏴 🇨🇦 (@Stewmeak) reported@Outlook How is your app so terrible and preventing junk/phishing emails going into peoples main inbox? Useless and the worst at it. You must be making something from it.
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Andrew (@andrewrdn463) reported@thefrostlord @Outlook Correct passwords are not being accepted by Outlook: "You've tried to sign in too many times with an incorrect account or password."
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Tech With Taylor (@TechWTaylor) reported@Outlook how much longer until this issue is resolved???
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autumn 🍓 (@autumnisicy) reportedspending 40 days and 40 nights just angry and my problem is still not resolved @Outlook let me in.
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Mairead (@Hppytedsgirl) reported@Outlook I’ve lost the ability to sign in to my email account on my iPhone/computer. I’ve been trying to recover it for hours. It’s very frustrating and I have important business to conduct
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James Alexander (@justjamess87) reported@Outlook how am i STILL not able to access my EMAILS??? Why are your services STILL DOWN?!?!?!?!?!?!?!?!?🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬 Coming upto 48 hrs now! This is ridiculous and absolutely unacceptable. #outlook #outlookdown #hotmail ******* Joke!
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Tariq Ponir (@hyperactve) reportedMicrosoft @Outlook is beyond broken. I accidentally wrote a wrong email ID (external) which failed to deliver. Now, I am trying to send it to the correct id, but outlook keeps "correcting" me to the wrong one. No intuitive way to bypass this. This has to be a joke or something.
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Nick B. (@ThisOldNick) reported@awstar11 @Microsoft @Outlook Because deep down they know no one should use any of their products and they're subconsciously trying to drive users away? Best I got. If you figure it out let me know, been wondering this for decades.
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Souvik Mukherjee (@souvik610) reported@Outlook I'm having authentication error for my outlook email id
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Max (@Dobbie_88) reported@MSFT365Status @Outlook @MSFT365Status still not working 24 hours+ later?? It’s not fixed. I just want to be able to log into my account normally, without having to authenticate how many times I breathe per day!
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ATMOSARRISES (@XsinandtonicX) reportedBlocking my previous tweets @Outlook ? Why are there no alternative means of support for account access error? I signed in from a new device with a new phone number with my exact credentials ?
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Joe Robinson (@MrJoeRobinson) reportedAnyone else having trouble getting into outlook / hotmail? Tried everything to sending links to other emails to recover email address but no luck. Anyone help? @outlook @Microsoft #hotmail #outlook
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B. (@Drum_y) reported@Outlook hello, still not able to have access to my email. Can you fix it?