Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Alcázar de San Juan, Castilla-La Mancha 32
Paris, Île-de-France 24
Madrid, Comunidad de Madrid 24
Woodbridge, VA 14
Chicago, IL 13
Sydney, NSW 9
London, England 9
Dallas, TX 8
New York City, NY 7
Toronto, ON 7
Ashburn, VA 7
Atlanta, GA 7
Denver, CO 7
Minneapolis, MN 7
Miami, FL 6
Montréal, QC 6
Manchester, England 6
Brisbane, QLD 6
Seattle, WA 6
Midland, ON 6
Bristol, England 5
San Diego, CA 5
Sacramento, CA 5
Charlotte, NC 5
Boston, MA 5
Bowling Green, KY 5
San Jose, CA 5
Columbus, OH 5
Ottawa, ON 4
Philadelphia, PA 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • NicoFerreira Mr ***** (@NicoFerreira) reported

    @Outlook hi, i sent you a pm describing a big problem with my account acces. I really need your help!

  • hanissyhr Hanis Syahira (@hanissyhr) reported

    Hi @Outlook, why are emails from gmail not being received by my hotmail account? It's affected my colleagues as well and I've tested it multiple times, so it isn't an isolated problem.

  • AD69542152 AD (@AD69542152) reported

    @Outlook @ParrisEric What’s the problem with outlook users not receiving gmails??? They are not getting bounced back. They are not spam. They just don’t arrive.

  • candiesandcokes MOTOMAMI (@candiesandcokes) reported

    @elxtoro @Outlook I'm applying for a new job too and have been waiting for the delayed emails from Gmail accounts 😭. I eventually received the emails with horrible delayed time ... Hope they'll fix it ASAP.

  • W_0_0_F_Y Gerben S. 🤖 (@W_0_0_F_Y) reported

    @Outlook So is there an actual problem? Because it’s completely unreliable for several days now. By the way, some mails DO come in, I’ve send myself 3 mails, 2 are still lost now and haven’t come in, 1 did immediately. Checked on several networks and devices.

  • mjm4523 o0FlanK0o (@mjm4523) reported

    @Outlook is down for me. Help!

  • Kitty240738571 Kitty (@Kitty240738571) reported

    @Outlook hi my emails seemed to have all disappeared from my inbox? Is this a known issue.? And is it a possibility to get them back.?

  • morganfeldon Mitch Better Have My Money (@morganfeldon) reported

    What the hell did y'all do with the Outlook app on Android. Cannot specify IMAP, POP, Server Ports, just, you enter the server and it fails unless everything is perfect. You cannot get to Settings. You cannot specify a provider type. It's a baby app now. @Outlook

  • W_0_0_F_Y Gerben S. 🤖 (@W_0_0_F_Y) reported

    @Outlook Yeh did that few minutes ago, by the way tested the problem using a different hotmail to send to my own hotmail (using a different network to be sure), receiving immediately, so it seems limited to gmail trying to reach hotmail accounts.

  • MikeDami88 Mike D (@MikeDami88) reported

    @Outlook Is your email client down?

  • pie_lagos PIE Lagos (@pie_lagos) reported

    @Outlook The support is not working. I’m missing incredibly important emails. I don’t know what to do!!!!!! Please please help me

  • LeighPe05877779 Leigh Perry (@LeighPe05877779) reported

    @Outlook my emails haven’t been working for about a week properly is there something not working??

  • ZombiEquinox Jonathan Klein (@ZombiEquinox) reported

    Hey @Microsoft I am glad you're adding new features to @Outlook but instead of new features could you fix your style support so creating emails for Outlook on Windows isn't such a pain in butt? macOS has better styling support than Windows, please fix that.

  • elxtoro Cristian T (@elxtoro) reported

    @films_must Same issue here. I've been trying to send emails from Gmail to @live.com and @outlook.com accounts, just a few of them have reached the inboxes. I am starting to think the issue comes from Google and not Microsoft since now my Gmail account doesn't even work.

  • ParrisEric PARRIS (@ParrisEric) reported

    Is @Outlook down! What’s going on? Emails are coming in delayed.

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