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Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Albi, Occitanie 1
Ocean Springs, MS 1
Santurtzi, Basque Country 1
Bilbao, Basque Country 1
Bogotá, Bogota D.C. 1
Paris, Île-de-France 9
San Martiniano, Q. Roo 1
Miami, FL 1
Zaragoza, Aragon 1
Feltham, England 1
Melbourne, VIC 8
Arles, Provence-Alpes-Côte d'Azur 1
Pauillac, Nouvelle-Aquitaine 1
Tours, Centre 1
Le Havre, Normandy 1
Mataró, Catalonia 1
Boulogne-Billancourt, Île-de-France 1
Naucalpan de Juárez, MEX 1
García, NLE 1
Sunshine Coast, QLD 1
Belfort, Bourgogne-Franche-Comté 1
Pierre-Bénite, Auvergne-Rhône-Alpes 1
Montpellier, Occitanie 1
Santo Domingo, Nacional 1
Mississauga, ON 1
Quito, Pichincha 3
Campeche, CAM 1
Elizabethtown, PA 1
Hackney, England 2
Colomiers, Occitanie 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • Diagnosis410227
    Diagnosis (@Diagnosis410227) reported

    @Outlook I have issues with logging into my account. What should I do? @Outlook

  • EricNelson777
    Eric Nelson (@EricNelson777) reported

    @Outlook Desperately trying to talk to an actual human being about unlocking my Outlook account. Dozens of circular referrals between the web bots and phone AI is not working and is driving me nuts. Help please!!

  • Drum_y
    B. (@Drum_y) reported

    @Outlook hello, still not able to have access to my email. Can you fix it?

  • Jouler8
    Sparky (@Jouler8) reported

    @Outlook My iPhone has been harassing me daily to "log-in" despite me never having logged out. you keep trying to push me to your broken "Authenticator App", no good. My password, set up 15 years ago, now doesn't work. Screw it! Screw you! Deleting the app is easier.

  • PlatinumEvents_
    Dee (@PlatinumEvents_) reported

    @Outlook The verification is not working for me when I try to log in via my laptop. Could you assist.

  • MurzbanFShroff
    Murzban F. Shroff (@MurzbanFShroff) reported

    @puneetck @Outlook I am a writer facing a huge glitch with my #Outlook. When I try to reply to an existing conversation/thread, the entire conversation disappears. It’s no longer visible in the reply mail. Please help. I have work-related communications suspended. @satyanadella

  • XsinandtonicX
    ATMOSARRISES (@XsinandtonicX) reported

    @Outlook unlock my personal email.. all I did was sign in from a new device and changed my phone number, I’ve submitted your form from another email already, I need access what is going onnnn

  • JeffWolfeCRE
    Jeff Wolfe (@JeffWolfeCRE) reported

    @Microsoft @Office @Outlook I have been waiting for 24 hours for someone to contact me about my email issues. Please dm me today.

  • WNlombardi
    Lombardigal (@WNlombardi) reported

    @Outlook closing down an email account, that’s been used for many yrs, and accessed from the same device, with no VPN or blocks identified 😬 and the correct input of info.

  • lovemesomeALLI
    alli. (@lovemesomeALLI) reported

    @faisal9051911 @Outlook I'm having the same issue! 21 years too!

  • soylerseren
    Seren Söyler (@soylerseren) reported

    @Outlook Outlook won't accept the images, even though they are very small. I'm wasting a lot of time. It's an incredibly primitive issue.

  • AndrewP204
    Andrew Pereira (@AndrewP204) reported

    @Outlook I haven't been able to log into my email for days. All sign in methods are not available and it said my pasword has been attemptrd too many times

  • SUPERFRENCHBIGZ
    Zaki Qayoumi (Zack) #VaccinesSaveLives (@SUPERFRENCHBIGZ) reported

    Stop trying to login my Microsoft account. You will go to prison for unauthorized access. I don't have money for cloud, so that's why I can't check @outlook. I told y'all I needed a salary.

  • kelseyg2010
    Kelsey Goodwin (@kelseyg2010) reported

    @MicrosoftHelps @Outlook when are you going to get your **** together and get the iPhone problem fixed? We're going on 3 days now.

  • XkonchadyX
    Gaurav (@XkonchadyX) reported

    Is @Outlook owa down?

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