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Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Magdalena Contreras, CDMX 1
Sturgis, MI 1
Ciudad Jardín, MEX 2
Jojutla, MOR 1
Jarny, ACAL 1
Aracaju, SE 1
Rosny-sous-Bois, Île-de-France 1
Issy-les-Moulineaux, Île-de-France 1
Bogotá, Bogota D.C. 2
Barcelona, Catalonia 1
Brisbane, QLD 2
Monterrey, NLE 1
Mulhouse, ACAL 1
Zahlé, Béqaa 1
Paris, Île-de-France 8
Ciudad Apodaca, NLE 1
Renens, VD 1
Santiago de Querétaro, QUE 1
Albi, Occitanie 1
Ocean Springs, MS 1
Santurtzi, Basque Country 1
Bilbao, Basque Country 1
San Martiniano, Q. Roo 1
Miami, FL 1
Zaragoza, Aragon 1
Feltham, England 1
Melbourne, VIC 6
Arles, Provence-Alpes-Côte d'Azur 1
Pauillac, Nouvelle-Aquitaine 1
Tours, Centre 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • soylerseren
    Seren Söyler (@soylerseren) reported

    @Outlook Outlook won't accept the images, even though they are very small. I'm wasting a lot of time. It's an incredibly primitive issue.

  • nichols_ti28279
    Timothy Nichols (@nichols_ti28279) reported

    @MartGHtTx @Outlook Volan_xyber can fix this.

  • ajr_codes
    Alex 🌐 (@ajr_codes) reported

    Microsoft, why cant I log into my 20+ year old email? Why is it saying "You've tried to sign in too many times with an incorrect account or password." I have 2FA and a backup email + phone number. Why wouldnt you simply ask for the 2FA code??? @Microsoft @Outlook

  • HeadpatForRamen
    Alfie (artist) (@HeadpatForRamen) reported

    @Outlook ur ‘not a robot test’ where you hold the button is bugged. I cannot log in on phone of tablet. Please fix it or help

  • gina_knight
    Trump/Vance🇺🇸TRUE AMERICAN PATRIOT Ticket‼️🇺🇸 (@gina_knight) reported

    Did you know if you use Outlook email and want to insert an American Flag emoji, there isn’t one? There’s a gay pride and a rainbow flag though. Fix that @Outlook 🇺🇸🇺🇸🇺🇸

  • hyperactve
    Tariq Ponir (@hyperactve) reported

    Microsoft @Outlook is beyond broken. I accidentally wrote a wrong email ID (external) which failed to deliver. Now, I am trying to send it to the correct id, but outlook keeps "correcting" me to the wrong one. No intuitive way to bypass this. This has to be a joke or something.

  • Finchwizard
    Finchwizard (@Finchwizard) reported

    We’re in 2026 and @Outlook still can’t fix notifications and badges on iOS. It’s NEVER RIGHT. Always get these mystery notifications. Telling me 2 new emails and there’s only 1. Most frustrating thing. #outlooksucks

  • Diagnosis410227
    Diagnosis (@Diagnosis410227) reported

    @Outlook I have issues with logging into my account. What should I do? @Outlook

  • mdrahiem
    Rahimuddin (@mdrahiem) reported

    When you can implement input focus in 2 steps out of 3 in the login form, what's the reason to not implement in the OTP section too @Outlook?

  • Moytheri
    Moitheri (@Moytheri) reported

    I was forced to change my outlook password after which I was prompted to validate my mailbox. It's now forever that I'm told to try again later and my main email has been down for days. What is happening? @Outlook

  • XsinandtonicX
    ATMOSARRISES (@XsinandtonicX) reported

    @Outlook unlock my personal email.. all I did was sign in from a new device and changed my phone number, I’ve submitted your form from another email already, I need access what is going onnnn

  • 1967Christian
    April 🐭 (@1967Christian) reported

    @Outlook I'm trying to sign into my email. It keeps telling me to enter a second email address to "protect my account". I only have one email. I don't want a second email. I'm old fashioned, I just want to sign in using my password, and access my emails.

  • GraceJ_PeterM
    Gяace&Peteя♡ (@GraceJ_PeterM) reported

    @Outlook @MicrosoftHelps still not working - I cannot log into the mail app on iPhone with my Hotmail account. We are on day 3 now what’s taking so long…? Will it ever get fixed? @AppleSupport

  • SUPERFRENCHBIGZ
    Zaki Qayoumi (Zack) #VaccinesSaveLives (@SUPERFRENCHBIGZ) reported

    Stop trying to login my Microsoft account. You will go to prison for unauthorized access. I don't have money for cloud, so that's why I can't check @outlook. I told y'all I needed a salary.

  • Hakan1630386105
    Hakan (@Hakan1630386105) reported

    @wasbeermeneer @Outlook Had this issue; TysonNerd on X sorted it.

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