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Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Quito, Pichincha 30
Brussels, Brussels Capital 4
Sheffield, England 2
Lévis, QC 1
Goodyear, AZ 2
New York City, NY 19
Preston, England 6
Pittsburgh, PA 8
Southampton, England 3
Sydney, NSW 9
Auckland, Auckland 1
Byron, IL 1
Lexington, KY 2
Knoxville, TN 3
La Baule-Escoublac, Pays de la Loire 1
City of Brussels, Brussels Capital 1
Metz, ACAL 2
Paris, Île-de-France 31
District Heights, MD 1
Besançon, Bourgogne-Franche-Comté 1
Ashburn, VA 12
Township of Evan, KS 23
Dallas, TX 19
Panamá, Panamá 1
Tallahassee, FL 3
A Coruña, Galicia 1
Tampere, Pirkanmaa 1
Riga, Riga 1
Barcelona, Catalonia 6
Southlake, TX 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • RickyPopat
    Bhavick Ricky Popat (@RickyPopat) reported

    @TBanton18 @Microsoft @Outlook What's the error message saying?

  • souvik610
    Souvik Mukherjee (@souvik610) reported

    @Outlook I'm having authentication error for my outlook email id

  • Jgsbm5
    Jgs (@Jgsbm5) reported

    @Outlook Where’s your updated?! What is there no communication. This is not just an IOS issue. This is on desktop as well! We’re locked out!

  • kiera34670
    Kiera (@kiera34670) reported

    @Outlook I have had no access to my emails for 3 days now, I have tried from my phone, I have tried from my laptop nothing is working. When you google the outage it says that the issue has been resolved. Please can someone help me. 🙏🏻🙏🏻

  • lovemesomeALLI
    alli. (@lovemesomeALLI) reported

    now I have to file a form to try to reinstate my email account all because of these ******* issues ON YOUR END @Outlook @MSFT365Status !!!!!!

  • JackalopePoop
    jen (@JackalopePoop) reported

    @Outlook wtf is going on with email login -- why is the valid password with the special characters that you made me specifically choose not enough for me to login from the same exact laptop I use every day?

  • EMANONF1
    TONY SANDERSON (@EMANONF1) reported

    @Outlook Email still down here in the UK. How can I work like this?

  • de111208
    DE (@de111208) reported

    @Outlook @Microsoft @MicrosoftHelps any chance you can sort this outlook issue? It’s been 24 hours now and still can’t access my emails…

  • Jgsbm5
    Jgs (@Jgsbm5) reported

    @lovemesomeALLI @davebutter Mine says the same thing!!! No person to talk to! Idk how to fix it. @Outlook help!!

  • thevoidiscute
    Lauren (@thevoidiscute) reported

    Hi, @Outlook you locked me out of my e-mail account. Your self-help guides don't work, I can't sign in to message with an advisor and there are no advisors on the phone, just a robot who doesnt nothing but direct me back to the useless self-help online. Give me my account back

  • GreggyRamone
    Greggy Ramone (@GreggyRamone) reported

    @heartisgone @Outlook Yes it’s Microsoft Exchange on your phone where it says add an account choose from list the exchange instead of outlook see if it lets you login there.

  • Kareem1702
    Kareem (@Kareem1702) reported

    @KyleDavey86 @Outlook @KyleDavey86 Were you able to fix this? I had the exact same issue with the robot and now I can’t even get that far anymore

  • Rinatiic
    Jenny (@Rinatiic) reported

    @Outlook I genuinely don’t know if I was hacked or bc of this outage please fix it my god

  • Drum_y
    B. (@Drum_y) reported

    @Outlook hello, still not able to have access to my email. Can you fix it?

  • b_ookish
    ⋆˚࿔ leti 𝜗𝜚˚⋆ (@b_ookish) reported

    @Outlook hey a whole day and we still cant log in with iphone. fix your ****.

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