Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 17
London, England 11
Exeter, England 8
Santa Ana, CA 8
Miami, FL 7
Quito, Provincia de Pichincha 7
New York City, NY 6
Las Vegas, NV 6
Denver, CO 5
Bordeaux, Nouvelle-Aquitaine 5
Inta, Komi 5
Seattle, WA 5
Ashburn, VA 5
Perth, WA 5
Jacksonville, FL 4
Québec, QC 4
Brooklyn, NY 4
Clamart, Île-de-France 4
Orléans, Centre-Val de Loire 4
Montréal, QC 4
Southampton, England 4
Sydney, NSW 4
Toronto, ON 4
Manchester, England 4
Leicester, England 3
Minneapolis, MN 3
Lyon, Auvergne-Rhône-Alpes 3
Nantes, Pays de la Loire 3
Lille, Hauts-de-France 3
Grenoble, Auvergne-Rhône-Alpes 3

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • Billford123 Billford123 (@Billford123) reported

    @Outlook Think there is an issue with gmail being brought into MS Mail and Outlook....hotmail syncs, gmail does not (since around 12:30pm est)

  • ToniaPa70336560 Tonia Patterson (@ToniaPa70336560) reported

    @Outlook Outlook is driving me insane today. I’m getting notifications for emails, but when I open the app on my iPhone and iPad Pro the emails aren’t there. Anyone experiencing that particular issue?

  • AtoLandero Alberto Landero E. (@AtoLandero) reported

    @Outlook @stefanudziela What is going on @Outlook, you need to fix this! Please provide an update. Thanks.

  • frankbulk Frank Bulk (@frankbulk) reported

    @mtgScientist24 @stefanudziela @Outlook I suspect that was a different issue on Tuesday

  • laurentloos Laurent Loosveldt 🇺🇦 (@laurentloos) reported

    Hi @Outlook I can not connect to my account, both from my iPhone and iPad… it looks like a general problem. Thanks!

  • ScottUdine Scott Udine (@ScottUdine) reported

    @Outlook Been down for me on my IPhone app for several hours. Receiving emails on my laptop but not the phone app. Any updates on when it will be fixed and working properly again? Thank you!

  • DeanMyerow Dean Myerow (@DeanMyerow) reported

    @hima_kazami @Outlook same problem here. Other users on Twitter having the issue also.

  • HarderRambles 👋🏼 (@HarderRambles) reported

    @extemporea @Outlook @JaxLewis I wish they'd put out a statement. I can't reach anyone and they haven't issued and acknowledged a problem in the US

  • Pendragon200 André (@Pendragon200) reported

    @diamondjeremy @Outlook Here it is mainly outlook for Android not working. No sync.

  • johnpasmore john pasmore (@johnpasmore) reported

    @jhrubin @stefanudziela @Outlook so if someone already has email account setup - you say set up additional/new email account for same email w/ IMAP, correct? Do you think if / when they fix this the emails downloaded into new IMAP account will re-download into old existing folder?

  • jhrubin Jeff Rubin (@jhrubin) reported

    @johnpasmore @stefanudziela @Outlook So, I deleted my Gmail account from outlook and set it up with IMAP. That way everything sync's correctly. When Microsoft fixes the issue, I'll delete the IMAP, re-setup the old way, and everything will stay in sync.

  • MrsYisWhy Mrs. Y. (@MrsYisWhy) reported

    SecurityWeek: Gmail and Google Workspace users reporting problems with email synching to Microsoft @Outlook desktop and mobile clients

  • TracyExplains Dr. Tracy A. Pearson, JD ⚖️🎥📺🎤 (@TracyExplains) reported

    @outlook I'm a #mac user. Gmail won't sync. My 365 account will. FYI. I'd switch my gmail to 365 but I tried and it was a nightmare. ETA on fix?

  • icingthief Krista S. (@icingthief) reported

    @Outlook Is there an issue with the mobile app at the moment? We are receiving reports from various employees that it is no longer working while the phone's default application is syncing

  • stavros_vouros Stavros Vouros (@stavros_vouros) reported

    @stefanudziela @Outlook SAME . i ended up searching on twitter. ios ipados and macos app is down. cannot sync with gmail, but i get notifications

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