Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 18
Exeter, England 18
Miami, FL 16
New York City, NY 14
London, England 10
Los Angeles, CA 10
Santa Ana, CA 8
Seattle, WA 8
Montréal, QC 8
Phoenix, AZ 7
Toronto, ON 7
Houston, TX 7
Brooklyn, NY 7
Chicago, IL 7
Minneapolis, MN 7
Denver, CO 7
Melbourne, VIC 6
Toulon, Provence-Alpes-Côte d'Azur 6
Calgary, AB 6
Omaha, NE 5
Perth, WA 5
Sacramento, CA 5
Portland, OR 5
Aurora, CO 5
Sydney, NSW 5
San Diego, CA 4
Boston, MA 4
Bexhill-on-Sea, England 4
Charlotte, NC 4
Ashburn, VA 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • lordbaal1 lord baal (@lordbaal1) reported

    @Outlook Your spam detection for the past week have been broken.

  • UrBoi_Rome95 Christopher Romero (@UrBoi_Rome95) reported

    @Outlook are your servers down I can’t get in my email . I need to get in my email.

  • patwiladvice Patrick Wilson (@patwiladvice) reported

    I am experiencing the worst customer service with Microsoft 365 @Outlook @Office my business emails stopped working without any notification nor can I get an explanation of when the error will be fixed

  • patwiladvice Patrick Wilson (@patwiladvice) reported

    I am experiencing the worst customer service with Microsoft 365 @Outlook @Office my business emails stopped working without any notification nor can I get an explanation of when the error will be fixed

  • patwiladvice Patrick Wilson (@patwiladvice) reported

    I am experiencing the worst customer service with Microsoft 365 @Outlook @Office my business emails stopped working without any notification nor can I get an explanation of when the error will be fixed

  • John_Dillinga John_Dillinga (@John_Dillinga) reported

    @Outlook please for the love of God, fix your spam filters for Hotmail for ***** sake!. 100 spam emails every twenty minutes is insane!. Blocking and reporting as Phishing doesn’t work!. Both my inbox & spam fodder are constantly getting slammed, Jesus Christ do something!.

  • tazorack Taz 泰秀樂 (@tazorack) reported

    @Outlook new outlook desktop program is trash please fix. Cannot even do basic things. Told @Microsoft many times it's been years at this point and still no fix.

  • TheSkipss Matt 🇯🇵 (@TheSkipss) reported

    It constantly amazes me how terrible @Outlook remains to be. It is just baffling how bad the UX is and how utterly inconsistent it is. I would actually be shocked if those working on it actually use it, because how could they immediately not see all of the glaring issues????

  • deadinsideduh Hasba (@deadinsideduh) reported

    @Outlook i’ve tried to recover my account and you wont let me. Apparently im not the real owner? I’ve tried every method and it still doesnt work. You guys cant send me a code to my registered phone number, because i was forcefully signed out because of malicious sign in attempt

  • _itzamanderrrr_ Amanda (mans) (@_itzamanderrrr_) reported

    @Microsoft @Outlook can you get your stuff together i can’t access my work email!!! It won’t let me swap between emails or sign in!

  • patwiladvice Patrick Wilson (@patwiladvice) reported

    I am experiencing the worst customer service with Microsoft 365 @Outlook @Office my business emails stopped working without any notification nor can I get an explanation of when the error will be fixed

  • patwiladvice Patrick Wilson (@patwiladvice) reported

    I am experiencing the worst customer service with Microsoft 365 @Outlook @Office my business emails stopped working without any notification nor can I get an explanation of when the error will be fixed

  • marathonrunnin . (@marathonrunnin) reported

    @Outlook is terrible. Tried singing in wouldn’t let me kept saying I tried too many times. So assumed someone tried getting into account changed my password. Now I can’t log into anything. And there’s no way to even contact outlook.

  • patwiladvice Patrick Wilson (@patwiladvice) reported

    I am experiencing the worst customer service with Microsoft 365 @Outlook @Office my business emails stopped working without any notification nor can I get an explanation of when the error will be fixed

  • patwiladvice Patrick Wilson (@patwiladvice) reported

    I am experiencing the worst customer service with Microsoft 365 @Outlook @Office my business emails stopped working without any notification nor can I get an explanation of when the error will be fixed

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