Outlook.com Outage Map
The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Outlook.com users affected:
Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Brussels, Brussels Capital | 5 |
| Sevilla, Andalusia | 3 |
| Pointe-à-Pitre, Guadeloupe | 2 |
| Redditch, England | 1 |
| Saint-Maximin-la-Sainte-Baume, Provence-Alpes-Côte d'Azur | 1 |
| Melbourne, VIC | 4 |
| Hobart, TAS | 1 |
| Glasgow, Scotland | 3 |
| Eastport, ME | 1 |
| Tlalnepantla, MEX | 1 |
| New York City, NY | 2 |
| Leicester, England | 1 |
| Alès, Occitanie | 1 |
| Kalāheo, HI | 1 |
| Quito, Pichincha | 10 |
| Conway, SC | 1 |
| Ropley, England | 1 |
| Brisbane, QLD | 2 |
| Ciudad Apodaca, NLE | 1 |
| City of London, England | 1 |
| Paris, Île-de-France | 17 |
| Fontaine, Auvergne-Rhône-Alpes | 1 |
| Bradford, England | 2 |
| Bicester, England | 1 |
| Denver, CO | 1 |
| Parthenay, Nouvelle-Aquitaine | 1 |
| Southampton, England | 2 |
| Stonehouse, England | 1 |
| Sydney, NSW | 5 |
| Royal Leamington Spa, England | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Outlook.com Issues Reports
Latest outage, problems and issue reports in social media:
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Markus Trezdziack (@m_trezdziack) reported@Outlook looking at your tweet history only solidifies the growing issues with the new outlook. Is there a computer brand that doesn't have the new version of outlook on it, anywhere. - just the classic version? So the general public can avoid the problems
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Andrew (@andrewrdn463) reported@Outlook Correct passwords are not being accepted by Outlook: "You've tried to sign in too many times with an incorrect account or password." ANNOYING
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Oktay (@OktayAykut1) reported@MicrosoftHelps @Microsoft @Outlook Update: I finally managed to recover my account. I had to install the Outlook app on iOS and go through the “forgot password” process there. Somehow the verification (robot test) worked there, and I was finally able to reset my password. This just shows how broken the system is — the same process didn’t work anywhere else. Also, Microsoft’s support is even worse than the system itself. No real help, no human support, just useless automated responses. This experience was extremely frustrating.
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Chow (@smooth_93) reported.@outlook can you please fix your autocorrect for once holy hell work would be so much easier
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Dar99 (@Dar8206) reported@lovemesomeALLI @Microsoft @Outlook Same for me . SMS code is not working so impossible to Connect even on Outlook app…. Same **** since monday
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alli. (@lovemesomeALLI) reported@faisal9051911 @Outlook I'm having the same issue! 21 years too!
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Kelsey Goodwin (@kelseyg2010) reported@Outlook @Microsoft @MicrosoftHelps will you please fix the iPhone email problem already?!? Some have said theirs is fixed yet mine is still not working 😑
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Dean (@dwpilgrim) reported@Outlook I’m having problems logging into my email on iPhone. Can someone help me fix this?
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Nick B. (@ThisOldNick) reported@awstar11 @Microsoft @Outlook Because deep down they know no one should use any of their products and they're subconsciously trying to drive users away? Best I got. If you figure it out let me know, been wondering this for decades.
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SpongeBob (@Jack_the_westi) reported@TBanton18 @Microsoft @Outlook I had the same problem a while ago, absolutely impossible to speak to a human at Microsoft to get support, finally I switched to Gmail, caused a lot of disruption because my old Hotmail is used to verify loads of passwords, annoyingly I keep getting reminders to log into Hotmail
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onelove (@brummy1978) reported@Outlook locked out of account and verificatiin is not sending code to my phone get the code to back up mail but when i select phone get error frustrating
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alli. (@lovemesomeALLI) reported@outlook @MSFT365Status Soooo it sends a code to my phone but then it says i have 2 step verification and it won't send a code to my email bc it STILL says 'tried too many codes try again tomorrow'🤬🤬🤬🤬🤬🤬 FIX THIS ******* ****
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Phil Hutchings (@PhilHutchings14) reported@MrJoeRobinson @Outlook @Microsoft I feel your frustrations Joseph hopefully you get to the bottom of this issue sooner rather than later and get back logged in #prayforjoe
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Simon (@SimonFearing) reported@Outlook could somebody help me with signing in to email problems plz
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Guts (@Guts_1993) reported@Outlook This **** still not working lol
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