Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 18
Exeter, England 18
Miami, FL 16
New York City, NY 14
Los Angeles, CA 10
London, England 9
Sydney, NSW 8
Minneapolis, MN 8
Santa Ana, CA 8
Seattle, WA 8
Montréal, QC 8
Houston, TX 7
Denver, CO 7
Phoenix, AZ 7
Toronto, ON 7
Aurora, CO 6
Melbourne, VIC 6
Toulon, Provence-Alpes-Côte d'Azur 6
Chicago, IL 6
Calgary, AB 6
Columbus, OH 5
St. Louis, MO 5
Ashburn, VA 5
Omaha, NE 5
Perth, WA 5
Sacramento, CA 5
Brooklyn, NY 5
Atlanta, GA 4
Lakewood, NJ 4
San Diego, CA 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • kenzo_staelens kenzo staelens (@kenzo_staelens) reported

    @guts2309 @Outlook Had the same issue—@Metrix_techz fixed it for me

  • 9aCedarCourt 👑 The Duchess ✡︎f Dalston 🎗️ (@9aCedarCourt) reported

    .@Microsoft @Outlook You shut my email address down with no valid reason why. Now I can't order an identical SIM card for the phone I just lost because everything is connected to that email, the email I had with you for over 10 years that you have locked me out of for no reason.

  • _Cris169 Cristofer Duarte (@_Cris169) reported

    @Outlook I have a Hotmail account, I remember the password and I have access to the recovery email as well, but your page doesn’t allow me to sign in, everytime I tried this error message appears: Please retry with a different device, use a VPN, or other authentication method to sign in.

  • 9aCedarCourt 👑 The Duchess ✡︎f Dalston 🎗️ (@9aCedarCourt) reported

    @Microsoft @Outlook You shut my email address down with no valid reason why. Now I can't order an identical SIM card for the phone I just lost because everything is connected to that email, the email I had with you for over 10 years that you have locked me out of for no reason.

  • _Cris169 Cristofer Duarte (@_Cris169) reported

    @Outlook I have a Hotmail account, I remember the password and I have access to the recovery email as well, but your page doesn’t allow me to sign in, everytime I tried this error message appears: Please retry with a different device, use a VPN, or other authentication method to sign in.

  • guptasubhash365 HODLer dad🥇🏆 (@guptasubhash365) reported

    @Outlook what's up with you email service.. I can't login properly since last three weeks..

  • yoursnitin001 Nitin Singhal (@yoursnitin001) reported

    @MeiLara1 @Outlook Same issue I am facing.

  • BeerGardenCat Your call is important to us ☎ (@BeerGardenCat) reported

    @Microsoft @Outlook @Windows Shut your 10 year email acc down, lock you out, the problems they cause by locking you out of your email are insurmountable and they put every obstacle in your way to recovering an email they invalidly locked you out of.

  • DeepakS13137374 Deepak Soni (@DeepakS13137374) reported

    @MeiLara1 @Outlook I too have that problem

  • pakkached_ ผักกระเชร๊ดดดดดดดดด🌿 (@pakkached_) reported

    @Outlook have an Outlook login issue. The authentication process timed out with the error: 'Authenticator registration has timed out. Please choose “Next” to try again.' I've tried scanning the QR code and manually signing in, but nothing has worked. I've sent you a PM. Thank you

  • Bobbyfagan1985 Bobby Im The Problem Fagan (@Bobbyfagan1985) reported

    @xboxuk @Outlook I haven’t received my code after redeeming my points, it’s been more than 20 minutes, it’s normally instant, is there issues?

  • Dpkmlore Deepak Mangalore (@Dpkmlore) reported

    @Outlook have issue with one of my account - man*****.dee****@outlook.com. Unable to send any emai s, as it says i have extended storage. Deleted all emails in all folders and also OneDrive still same issue.

  • DeepakS13137374 Deepak Soni (@DeepakS13137374) reported

    @_Cris169 @Outlook This is universal problem

  • GavinHarris30 Gavin Harris (@GavinHarris30) reported

    @Outlook @Microsoft I believe my account has been hacked. Have been trying to contact you guys for a week but am hopelessly beaten by an endless cycle of bots telling me to sign in. Unfortunately I cannot do this as my password has been changed. Please Help or answer my DMs.

  • ryumitsuaki Louie McBlue (@ryumitsuaki) reported

    @Outlook Since last update the Outlook app no longer fetches or sends emails on Android. I still get login prompts when logging on via desktop though. Any fix coming?

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