Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 67
Madrid, Comunidad de Madrid 36
Mexico City, CDMX 33
Quito, Provincia de Pichincha 28
Bogotá, Distrito Capital de Bogotá 23
Sturgis, MI 21
Guayaquil, Provincia del Guayas 16
Guadalajara, JAL 16
Monterrey, NLE 14
Barcelona, Catalunya 11
London, England 8
Puebla, PUE 8
Zapopan, JAL 8
Dublin, Leinster 7
Sevilla, Andalucía 7
São Paulo, SP 7
Toulouse, Occitanie 7
Valencia, Comunitat Valenciana 7
Seattle, WA 6
San Luis Potosí, SLP 6
Montréal, QC 6
Brussels, Bruxelles-Capitale 6
Chihuahua, CHH 6
Miami, FL 5
León de los Aldama, GUA 5
Preston, England 5
Gómez Palacio, DUR 5
Amsterdam, nh 4
Marseille, Provence-Alpes-Côte d'Azur 4
Santiago de Querétaro, QUE 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • m555apm Alex (@m555apm) reported

    @DGKontopoulos @Outlook Had the same issue last few days

  • Richyboy2k20 🏆 Ricardos LUFC 🏆 (@Richyboy2k20) reported

    Anyone know how to easily find which accounts are linked to a certain email address? I need to close one down I have as @Outlook seem to fail at stopping phishing emails. 76 this week. Absolutely doing my head in

  • calumtomeny calum.eth 🦇🔊 (@calumtomeny) reported

    @Outlook - please fix your spam filter.

  • ShanteleCrowder shantele crowder (@ShanteleCrowder) reported

    @Outlook my email is full of junk / spam / unwanted ads. I don't have these problems with @gmail

  • SoulflareG Dale (@SoulflareG) reported

    @Bunnyman1400_ @JimDavisMTG @Outlook This is what I did for my dad when he didn't want to swap. Forward everything. Update to the new email as is convenient (aka I am on the page might as well do it) And boom problem solved

  • SkKershaw SK (@SkKershaw) reported

    @Outlook This has literally never been a problem before. What's changed???

  • DeichpunkDesign Deichpunk Design (@DeichpunkDesign) reported

    My Microsoft Email Account was haked. @MircosoftINT my Outlook Email @Outlook has a Leak and the Haker has stolen my Instagram. Problem: This is my Business Instagram! This is so bad for my Business and nobody help! @instagram Instagram does nothing for his Busines User! Help!

  • Solitude_Goal Amit (@Solitude_Goal) reported

    @Outlook Outlook Inbox flooding with spams. Please fix it. Looks like Microsoft spam filter stopped working. #microsoftindia

  • rachelabachel rachel the bachel 🌿🌵🪴🌱 (@rachelabachel) reported

    Outlook is terrible @Microsoft @Outlook you should be ashamed

  • Bhardwaj96Hp harish (@Bhardwaj96Hp) reported

    @Outlook help to login into my work account

  • nitaintheLou nitaintheLou (@nitaintheLou) reported

    FIX IT @Outlook

  • GY1Matt Matt (@GY1Matt) reported

    Good morning @Outlook Still burying your head in the sand over this issue? Appalling so-called customer service from you.

  • eazzitweet Love, Dababy (@eazzitweet) reported

    @PrettyMFNella @Outlook Contact @coder_lex3 for support she is a professional and a great lady. She will help you fix this problem

  • xavier22 Xavier Tee (@xavier22) reported

    @Outlook Hi, I have an issue. I’m using Office for Mac on O365. My mailbox has over 20k emails. But when switched over to New Outlook, it only has emails from a few weeks ago. I need to keep scrolling down to load older emails. Is this a common issue?

  • aks007_chd AKS007_CHD (@aks007_chd) reported

    @Outlook On refreshing my yahoo mailbox on your outlook app for android, i find the mail count decreasing rapidly on its own... everytime... even after reset of my account within your app... please rectify this glitch...

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