Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Alcázar de San Juan, Castilla-La Mancha 41
Paris, Île-de-France 23
Madrid, Comunidad de Madrid 17
London, England 14
Woodbridge, VA 14
Chicago, IL 11
Denver, CO 9
Seattle, WA 8
Toronto, ON 8
Fulham, England 7
Ashburn, VA 7
Dallas, TX 7
San Diego, CA 6
New York City, NY 6
Bristol, England 6
Sydney, NSW 6
Montréal, QC 6
Marseille, Provence-Alpes-Côte d'Azur 5
Miami, FL 5
Las Vegas, NV 5
Southampton, England 5
Manchester, England 5
Bowling Green, KY 5
San Jose, CA 5
Los Angeles, CA 4
Colorado Springs, CO 4
Perth, WA 4
Ottawa, ON 4
Boston, MA 4
Toulouse, Occitanie 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • JaysonPit Jayson Pitkofsky (@JaysonPit) reported

    @Outlook You guys have got to acknowledge this spam issue, when it will be fixed and if you will be searching INBOX to remove them so we don't have to spend all day reporting the ones getting thru. Getting at least 20 every hour or 2 this morning.

  • kbratt1509 kevin bratt (@kbratt1509) reported

    @SarahCathCollin @Outlook Not only that, but the junk folder itself seems to be disabled. I have spent the last hr trying to fix the settings....not my issue....theirs!!

  • dennysieu Siu (@dennysieu) reported

    @Outlook your junk mail filter stopped working. Please fix.

  • gobears99 matt (@gobears99) reported

    @Outlook Any updates on why the junk mail filter is broken? Getting bombarded by phishing and junk emails today. @MicrosoftHelps

  • HotRockCapital JLB (@HotRockCapital) reported

    Hey @Microsoft! You're @Outlook spam filter is broken this morning. I'm getting buried in ****!

  • w00ks1 Floating Point Number (@w00ks1) reported

    @marcd86 @Outlook @marcjacobs88 Exactly! Why do these companies never be transparent about the problem and post that they are working on it. Why constantly ask people to do a task instead if admit there is a problem??

  • Sax1Rk rk sax1 (@Sax1Rk) reported

    @Outlook Are you going to EVER do stop/slow down the massive amounts of phishing & junk emails??? Before I can put phone down after marking junk/phishing & go back to what I was doing, my phone dings more more of same emails. U may not care but I'll stop using hotmail/outlook.

  • JoseOssa_dg José Ossa (@JoseOssa_dg) reported

    Good morning, @Outlook I hope you are busy fixing the junk mail issue. This has not been fun for us.

  • jaspersharp Jasper Sharp (@jaspersharp) reported

    @moviefan55 @Outlook Interesting. Must be a system’s wide issue.

  • damountie Jacques (@damountie) reported

    @K_Lighty @Outlook I had to delete the inbox from my phone because I was getting spam messages every 2 minutes. Hopefully, they fix it soon! #Outlook

  • robcarlyle Rob Carlyle (@robcarlyle) reported

    @Outlook when will the spam filter issue be resolved?

  • SarahCathCollin Sarah Collins (@SarahCathCollin) reported

    @Justbeing_Lou_x @K_Lighty @Outlook Keep reporting all the spam and Phishing. It gives me great pleasure to think that I am overloading Microsoft with problems when I report them. Probably over 100 since I woke up.

  • Chrischzz Chrischzz (@Chrischzz) reported

    @Outlook how come that as of today, all emails are received in my inbox instead of the spam box? Has there been some issues om your side?

  • KarlaD2026 Karla (@KarlaD2026) reported

    @Outlook, please fix the broken spam filter...I cannot live and work like this, with my inbox filling up by the seconds with junk email.

  • SarahCathCollin Sarah Collins (@SarahCathCollin) reported

    @kbratt1509 @Outlook Yes, it is their issue. From the news articles I looked, they are reporting it is a random thing. Nope, NO, No way random. Nothing at all is going to the Junk Mail folder.

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