Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Liverpool, England 12
London, England 12
Sydney, NSW 12
Paris, Île-de-France 10
Brisbane, QLD 9
Seattle, WA 7
Miami, FL 7
Perth, WA 6
Melbourne, VIC 6
Chicago, IL 6
St. Louis, MO 5
Marseille, Provence-Alpes-Côte d'Azur 5
Los Angeles, CA 5
Houston, TX 5
San Jose, CA 5
Phoenix, AZ 5
Albuquerque, NM 5
Woodbridge, VA 5
New York City, NY 4
Vitry-sur-Seine, Île-de-France 4
Denver, CO 4
San Diego, CA 4
Atlanta, GA 4
Toulouse, Occitanie 4
Toronto, ON 4
Aurora, CO 4
Rochester, NY 3
Traralgon, VIC 3
Sterling, VA 3
Madrid, Comunidad de Madrid 3

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • samuelthomson Samuel Thomson (@samuelthomson) reported

    Yesterday I deleted around 12 years of emails by accident, mainly due to having IMAP switched on, but just before the "human error" part, I created a PST archive in @Outlook for safety, but it just didn't save most of my emails in a returnable format.

  • roxygal21 roxygal21 (@roxygal21) reported

    @Outlook I’m using safari on my mobile device. If other people are having the same issue it’s probably on your end.

  • RaghuGowda555 Raghu (@RaghuGowda555) reported

    @Outlook @gmail why all my contacts Deleted Automatically? Logout and Login again and Sync also done not Helped, what's really happened?

  • HopefulNeko HopefulNeko (@HopefulNeko) reported

    @CatgirlFingies @JennyifewPwime @Outlook i get a similar issue with my gmail. its not my deadname but its the name i previously tried for a bit before i decided on the name i use. but it does not make sense cause like i never used that name on my new email. i had a diffrent email for that name.

  • AdamProbolsky Adam Probolsky (@AdamProbolsky) reported

    .@Microsoft broke @Outlook in the last few days. It is comical (if you are not in the middle of a crisis) to watch how they are scrambling to help people - to no avail - to fix it. I am a fan of Microsoft native desktop apps. But I am working hard to find alternative solutions.

  • chloeroseeeee Chloe 🌹 (@chloeroseeeee) reported from Warwick, England

    @Outlook is your app/website down? As the app is not refreshing on my iPhone and my emails won’t load either when I try and check them on the Google chrome app instead🤯

  • ObiKenobi93HD ObiKenobi (@ObiKenobi93HD) reported

    Hey @Outlook I’m trying to access my emails from my Hotmail account which is connected with outlook, is it down?? It’s been acting up until 1 hour ago, didn’t get this issue yesterday

  • PaulOckenden Paul Ockenden (@PaulOckenden) reported

    @jmhuculak @Outlook @Apple To be fair, it was pretty broken anyway, often requiring you to reindex your Outlook data files else it would miss things. I wonder whether Apple's stance is "If you won't play properly then you can't play at all".

  • OnyekaOnline Onyeka Onyekwelu (@OnyekaOnline) reported

    Wagwan with the new @Apple iOS update not playing ball with @Microsoft @Outlook? Second time I’ve had to delete & re-enter my account details to sync my mail. It’s not sustainable - fix the bug please 🙏🏾

  • Mjackson_racing Matt Jackson (@Mjackson_racing) reported

    @Outlook I can’t access my outlook. Any reason why that is? I’ve uninstalled & reinstalled it but still the same issue.

  • thandeki Thandeka.🇿🇼🇿🇼 (@thandeki) reported

    @Outlook I have been unable to access my email all day. Is there a problem

  • jmhuculak Matt Huculak (@jmhuculak) reported

    Public service announcement: the new OSX Monterey 12.1 update breaks the Spotlight search function in Microsoft @Outlook (classic). If you are you cannot use "new" outlook (it doesn't work with Exchange servers) you cannot search Outlook until fix released "by @Apple" #uvic

  • AlbertVerdom Albert Verdom (@AlbertVerdom) reported

    @Outlook DO NOT install this piece of s... It does not work and they cannot fix it !!!!!

  • FTD_ILLW1LL FTD_ILLW1LL (@FTD_ILLW1LL) reported

    @Outlook can you tell me why you are blocking emails? They are in the safe list. I haven’t ever had this problem before. But now you won’t let me get my confirmation emails.

  • nancydobbsowen Nancy Dobbs Owen (@nancydobbsowen) reported

    Is @Outlook down for anyone else??? My emaisl, notes, nothimg

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