Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Alcázar de San Juan, Castilla-La Mancha 36
Paris, Île-de-France 19
London, England 12
Madrid, Comunidad de Madrid 12
Quito, Provincia de Pichincha 7
Exeter, England 7
Fulham, England 7
Santa Ana, CA 6
Marseille, Provence-Alpes-Côte d'Azur 6
New York City, NY 6
Las Vegas, NV 6
Ashburn, VA 5
Montréal, QC 5
Perth, WA 5
Miami, FL 5
Toronto, ON 5
San Diego, CA 5
Seattle, WA 4
Québec, QC 4
Brooklyn, NY 4
Clamart, Île-de-France 4
Inta, Komi 4
Orléans, Centre-Val de Loire 4
Denver, CO 4
Southampton, England 4
Sydney, NSW 4
Manchester, England 4
Mesa, AZ 4
Chicago, IL 4
Lyon, Auvergne-Rhône-Alpes 3

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • TipsyPianoBar V (@TipsyPianoBar) reported

    @Paisano @Microsoft @Outlook My first email was accessed via a text based command prompt telnetting into the school's email server. Mouse? GUI? **** that's futuristic.

  • anitaelmore6 Anita Elmore ☘️😘 (@anitaelmore6) reported

    Getting absolutely sick of the constant problems with @Outlook

  • Vince19752 1975phan (@Vince19752) reported

    @Outlook Microsoft Outlook has been terrible for our firm. We may have to make a change from Microsoft. When I delete an email, It then says “trash” and I have to delete it again..& 1 more time. I have to delete it 3 times and it’s beyond time consuming. I’ve called but they don’t help.

  • iNikMehta Nikhil (@iNikMehta) reported

    Hey @Outlook integration with @MicrosoftToDo is broken post 'auto add to my day' feature in to do. This integration was a good feature. Please auto add tasks in outlook too. @Microsoft

  • MS_OutlookMac Microsoft Outlook for Mac (@MS_OutlookMac) reported

    @Floweries1 @Outlook Thanks for reaching out @Floweries1. I think we heard a similar report recently. Can you please reach out to support (you can go to Outlook Help Menu > Contact Support) so that we can collect required info/logs and investigate this issue. Thanks!

  • Michell61286574 Michelle Ring (@Michell61286574) reported

    @Outlook Hi, we seem to have a problem with emails going into our junk folder from regular contacts that have never been reported junk. This may be a new email from a contact or a reply. Is there an error? We are having to move each email to our inbox each time. Please advise.

  • LydiaHislop Lydia Hislop (@LydiaHislop) reported

    @Outlook Can it be correct that your latest update means you have to scroll down and down and down and down to find the send button when replying to an email chain - rather than, as before, just pressing send on the email you're writing? Or have I got that wrong, please?

  • ItsJustSimmone Simone (@ItsJustSimmone) reported

    @Outlook Plus a quick search of Outlook down on twitter suggests I'm not the only person having issues

  • KADRLMEZ1 KADİR ÖLMEZ (@KADRLMEZ1) reported

    @Outlook hi guys,when I attempt for login my outlook account, application redirected to me password change page with warning your password has expired.And than I wrote completely different password but system warned all the time "the new password must be different from old pass"

  • LokoCrazyJr Savior (@LokoCrazyJr) reported

    @Outlook That isn’t gonna do a damn thing to help me. it’s you guys and your developers! I’m a customer. Either fix the issue or I’m done being a Microsoft Customer! Giving me this bot generic made message ain’t gonna do anything either.

  • proudmommaofone Marinda Lloyd (@proudmommaofone) reported

    Outlook needs to add “accept as remote attendee” or “accept as in person attendee” … I’m tired of tracking people down to get an accurate in person headcount for all these meetings 😭 @Windows @Microsoft @Outlook

  • bencardew Ben Cardew (@bencardew) reported

    Has someone broken the "inbox" button on @Outlook @MicrosoftHelps? Certainly isn't working for me.

  • JamesDu34016624 James Dunne (@JamesDu34016624) reported

    @petardimicmain @Outlook Sometimes the support team are not really helping issues on hacked accounts mine was locked for no reason and for over a month plus nothing was done until I was referred to #jordanfix_ on INSTAGRAM who unlocked my account instantly I suggest you DM for help.

  • NiteTrixArt NiteTrix (@NiteTrixArt) reported

    @Outlook @tech_journeyman Hello @Outlook I'm getting the same problem as well and it's getting out of control, spam is showing up in my normal inbox and my junk folder. any help to fix this would be really great.

  • haraldooo Haraldo (@haraldooo) reported

    @AskWorkspace, @MSFT365Status, @Outlook Since yesterday I can't send E-Mails from Outlook for Mac or Outlook on iOS via through my Google Workspace Account. Is there a known problem?

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