Outlook.com Outage Map
The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Outlook.com users affected:
Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Trappes, Île-de-France | 1 |
| Villemomble, Île-de-France | 1 |
| Liverpool, England | 33 |
| Trowbridge, England | 1 |
| Preston, England | 3 |
| San Marcos, TX | 1 |
| Phoenix, AZ | 7 |
| Quito, Pichincha | 19 |
| Denver, CO | 9 |
| Naucalpan de Juárez, MEX | 1 |
| Châtelet, Wallonia | 1 |
| London, England | 16 |
| Cedar Rapids, IA | 1 |
| Corbeilles, Centre | 1 |
| Olathe, KS | 1 |
| Havana, IL | 1 |
| El Salto, JAL | 1 |
| Paris, Île-de-France | 20 |
| Punta Gorda, FL | 1 |
| Bleury, Centre | 1 |
| Beckenham, England | 3 |
| Exeter, England | 6 |
| Cypress, TX | 1 |
| Metz, ACAL | 2 |
| Madrid, Madrid | 4 |
| Alpharetta, GA | 1 |
| Grand Prairie, TX | 1 |
| Noisy-le-Grand, Île-de-France | 1 |
| Weare, NH | 3 |
| Barcelona, Catalonia | 4 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Outlook.com Issues Reports
Latest outage, problems and issue reports in social media:
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Vishal raj (@realvishalraj) reported@Outlook there is a laptop whose admin sign in password ,I m nt able to retrieve Can u help ,I have the bill and payment record
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Liam Donoghue (@LiamD21) reported@Outlook I am having trouble logging into my account. I changed my password on my desktop yesterday and trying to update on my phone and it won’t work. I then try and log into my desktop and it won’t let me as I have ‘tried to many times’.. this is ridiculous
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j (@janefedupwitho2) reported@Outlook I cannot access any of my outlook accounts! Is there an issue?
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A R Pᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠ (@altieri_palorca) reported@Outlook I urgently need engineering‑level support to restore my mailbox from a date before April 6. Only your internal engineering team can recover this. Please stop sending automated replies and actually read my case. It’s been 2 days and the server snapshots are expiring.
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Brian Fontana (@CodeFoxtrot) reported@IAmTimCorey @Copilot @Outlook I uninstalled copilot and m365 last week, will try again in the future! I think the first biggest issue they need to fix, is why there are two copilot apps that appear to be similar, but are self-described to be different, and then you need to have two on your system. Doesn't make much sense!
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Sam McDonald (@wsmcd) reported@Outlook @Microsoft Luckily I have a passkey and was able to sign out of all my accounts elsewhere. In fact I removed the password as a sign in option for my account now. Strongly recommend everyone do this!
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Joel (@Joel94994231) reported@Outlook @marti81_16 If the fkn log in system. I can't log in half the time says to many times login in use different browser. Just let me use a fkn password. I don't want 50 different methods. Ffs. Wake ******** up @Outlook
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frozentimephoto (@frozentimephoto) reportedHey @Outlook can you fix your App so it works like it used to…..
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FallingDebris (@VolatileAmine) reported@Outlook you’d think your server could block phishing emails. FFS, the floodgate is open.
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Andrew Hopkins (@F19ADH) reportedI see @Microsoft @Outlook must have had another issue/breakdown in spam filters as their service becomes completely unusable for me AGAIN! Multiple copies of emails getting through. As you scan every email how can you not detect spam contents that match deluges of reports to you?
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A R Pᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠ (@altieri_palorca) reported@Outlook I need my Outlook mailbox restored to a date before April 6. This was NOT deletion — the attacker overwrote the body of multiple emails. I urgently need this escalated to the engineering team before the server snapshots expire.
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Gary Mehaffy (@gmehaffy) reportedIs @Outlook down again? Having major issues on every device for hours
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Hameedkanz (@hameedkanz) reported@ibn_wittig @Outlook @Live Sql server Yes.
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Alexander Billy (@economalex) reportedIt seems extremely likely the US is experiencing either (a) a series of cyber attacks or (b) basic web infrastructure issues. Both @gmail and @Outlook have been down in the same week.
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Saddiq (@philly_lawdog) reported@Outlook Im having a real life issue with my outlook inbox thats bothering me