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Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Quito, Pichincha 4
Campeche, CAM 1
Elizabethtown, PA 1
Hackney, England 2
Colomiers, Occitanie 1
Paris, Île-de-France 13
Ivry-sur-Seine, Île-de-France 1
Maisons-Alfort, Île-de-France 1
Melbourne, VIC 6
Manchester, England 1
Royan, Nouvelle-Aquitaine 1
Nantes, Pays de la Loire 1
Ciudad Obregón, SON 1
Toulouse, Occitanie 1
Bordeaux, Nouvelle-Aquitaine 2
Castell-Platja d'Aro, Catalonia 1
Chassieu, Auvergne-Rhône-Alpes 1
Yecla, Murcia 1
Vouvray, Centre 1
Montréal, QC 3
Rouyn-Noranda, QC 1
Saint-Paul, Réunion 1
Temecula, CA 1
Ris-Orangis, Île-de-France 1
Paralímni, Ammochostos 1
Montreuil, Île-de-France 1
Lyon, Auvergne-Rhône-Alpes 3
Mouans-Sartoux, Provence-Alpes-Côte d'Azur 1
Chelmsford, England 1
Nogent-sur-Seine, ACAL 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • JeffWolfeCRE
    Jeff Wolfe (@JeffWolfeCRE) reported

    @Microsoft @Office @Outlook I have been waiting for 24 hours for someone to contact me about my email issues. Please dm me today.

  • vkfzr
    Dr. Vishal Kumar (@vkfzr) reported

    @Outlook @MicrosoftHelps I’m unable to access my email account due to issues with two-step verification. The SMS authentication service is not working & I no longer have access to Authenticator app after resetting my device.This has locked me out of my A/c despite genuine user.

  • SupSki
    Sally (@SupSki) reported

    Hey @Microsoft @Outlook please fix your spam button, cause no matter how many times I press it, still bombarded by the same addresses and spam. #OneJob

  • beer_and_mtg
    Beer stein of the void (@beer_and_mtg) reported

    @Microsoft @Office @Outlook guys, I don’t know what the problem is but you need to red team your outlook search. It is such a train wreck you are for sure leaving billions of dollars of global economic development on the table from this one single thing

  • kirk202020
    why (@kirk202020) reported

    @sumit_c @Outlook I just want to sign in and get my emails ffs

  • ThisOldNick
    Nick B. (@ThisOldNick) reported

    @awstar11 @Microsoft @Outlook Because deep down they know no one should use any of their products and they're subconsciously trying to drive users away? Best I got. If you figure it out let me know, been wondering this for decades.

  • nichols_ti28279
    Timothy Nichols (@nichols_ti28279) reported

    @jorgemarketer @Outlook @MicrosoftHelps Volan_xyber can fix this.

  • kirk202020
    why (@kirk202020) reported

    @Outlook I just want to sign in to my email wtf is a "pin" how many times you need to confirm it's me ? Email password phone number and now a pin I never set up sick of this

  • zemensberhe
    Zemen Berhe, PhD (@zemensberhe) reported

    My outlook doesn’t work since yesterday on my iPhone and iPad and I see others have similar issues! What can we do @satyanadella @Outlook 🤔

  • kelseyg2010
    Kelsey Goodwin (@kelseyg2010) reported

    @MicrosoftHelps @Outlook when are you going to get your **** together and get the iPhone problem fixed? We're going on 3 days now.

  • Stewmeak
    Stewart 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇨🇦 (@Stewmeak) reported

    @Outlook How is your app so terrible and preventing junk/phishing emails going into peoples main inbox? Useless and the worst at it. You must be making something from it.

  • _preciousdee
    D🧚🏽 (@_preciousdee) reported

    I really do not understand why do I have to keep signing into the damn email so many times. @Outlook @Office What happened to the keep me sign in feature? Jeeeez

  • lovemesomeALLI
    alli. (@lovemesomeALLI) reported

    @faisal9051911 @Outlook Did they recover your acct/email you or were you able to reset your pw w no issues?

  • Charles2982708
    Charlie (@Charles2982708) reported

    @Outlook this update that sends everything to my Draft folders automatically is complete BS Please change this! It doesn’t save any time and causes way too many problems. The majority of people using outlook for work Multi task and end up having all these emails disappear. When it’s out of site it’s out of mind. That’s not a good thing.

  • andrewrdn463
    Andrew (@andrewrdn463) reported

    @thefrostlord @Outlook SAME PROBLEM HERE FROSTLORD- Correct passwords are not being accepted by Outlook: "You've tried to sign in too many times with an incorrect account or password."

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