Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Alcázar de San Juan, Castilla-La Mancha 42
Paris, Île-de-France 16
London, England 15
Woodbridge, VA 14
Madrid, Comunidad de Madrid 14
Fulham, England 7
Dallas, TX 7
Chicago, IL 6
Denver, CO 6
Seattle, WA 6
Sydney, NSW 6
Toronto, ON 6
Miami, FL 5
Marseille, Provence-Alpes-Côte d'Azur 5
San Diego, CA 5
Ashburn, VA 5
New York City, NY 5
Las Vegas, NV 5
Bristol, England 5
Southampton, England 5
Manchester, England 5
Bowling Green, KY 5
Mesa, AZ 4
Perth, WA 4
Montréal, QC 4
Santa Ana, CA 4
Brooklyn, NY 3
Portland, OR 3
Coronel Suárez, BA 3
Los Angeles, CA 3

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • musicman61953 Andrew Taylor (@musicman61953) reported

    @Lois68 @Outlook I had the same problem too, I kept on trying to contact Outlook but they didn't do anything about it. Not until I was referred to @KurtisSoftware , he helped me resolve the issue within minutes.

  • dixiegodown Suck that Birky out that **** (@dixiegodown) reported

    Outlook got rid of the toolbar at the bottom of compose email AND there's no way to add it back? You need to fix this asap @Outlook this is AWFUL

  • nava_dublin Nava (@nava_dublin) reported

    @Arrow_and_Bass @Outlook Same issue for me on IPhone with latest IOS, since last update it crashes.

  • realhwstan06 CUFF IT 🪩 (@realhwstan06) reported

    It’s extremely frustrating how difficult @Outlook makes their out of office message feature. I’ve googled how to set up and no directions are aligned, I’ve checked all places in the email to find it. Can not find!It should be a simple click of button. Like…Can y’all fix that?

  • gex60509 Gex (@gex60509) reported

    ...@Outlook for the web is probably one of the crappiest sites out there. Glitchy, slow, no spell check, total trash. This is why I'm migrating to Google @MicrosoftHelps @Office365

  • _thebeardguy_ lawjarp (@_thebeardguy_) reported

    Why is #Outlook such a hassle to open on Chrome? It's been happening for a while now. @Outlook, please fix this!!

  • Arrow_and_Bass DS (@Arrow_and_Bass) reported

    @Outlook iOS outlook update for iPad that was pushed 2 hours ago does not open and just crashes. I am unable to access my email, please fix asap

  • claudia_yanez Claudia (@claudia_yanez) reported from Pecan Grove, Texas

    Is there any issue in outlook 365 preview visualization for images/graphs? They are not showing @MSFT365Status @Outlook

  • musicman61953 Andrew Taylor (@musicman61953) reported

    @NattyBozzi @Outlook I had the same problem too, I kept on trying to contact Outlook but they didn't do anything about it. Not until I was referred to @KurtisSoftware , he helped me resolve the issue within minutes.

  • musicman61953 Andrew Taylor (@musicman61953) reported

    @josbrownlie @Outlook I had the same problem too, I kept on trying to contact Outlook but they didn't do anything about it. Not until I was referred to @KurtisSoftware , he helped me resolve the issue within minutes.

  • nava_dublin Nava (@nava_dublin) reported

    @MicrosoftHelps @Outlook @Office on IPhone 11 Pro with IOS 16.3.1, outlook V. 4.2309.0 updated a couple of hours ago, it’s crashing, restarted phone, reinstalled app but same issue, when opening it crashes. Any ideas what issue could be? Thanks #outlook #outlookcrash

  • Vince19752 1975phan (@Vince19752) reported

    @Outlook I sat on the phone with Outlook support 3 months ago to fix this. They took up my entire day. I lost thousands in business that day & they still haven’t fixed the matter. Outlook needs to learn how to take care of their customers. This is really bad and costing too much

  • DanAndersonnnn Dan Anderson (@DanAndersonnnn) reported

    @Outlook @MicrosoftHelps What is going on with outlook emails haven’t been able to send or receive emails since Monday! IPhone is telling me it can’t connect to server. Your app and website same thing is happening no emails. Can you sort the issue please.

  • Vince19752 1975phan (@Vince19752) reported

    @Outlook Microsoft Outlook has been terrible for our firm. We may have to make a change from Microsoft. When I delete an email, It then says “trash” and I have to delete it again..& 1 more time. I have to delete it 3 times and it’s beyond time consuming. I’ve called but they don’t help.

  • bencardew Ben Cardew (@bencardew) reported

    Has someone broken the "inbox" button on @Outlook @MicrosoftHelps? Certainly isn't working for me.

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