Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 18
Miami, FL 17
New York City, NY 16
Exeter, England 13
London, England 12
Seattle, WA 11
Los Angeles, CA 11
Quito, Provincia de Pichincha 9
Brooklyn, NY 8
Chicago, IL 8
Montréal, QC 8
Denver, CO 8
Sydney, NSW 7
Perth, WA 7
Minneapolis, MN 7
Aurora, CO 6
Phoenix, AZ 6
Toronto, ON 6
Calgary, AB 6
Houston, TX 6
Melbourne, VIC 5
San Diego, CA 5
San Antonio, TX 5
Las Vegas, NV 5
Mesa, AZ 5
St. Louis, MO 4
Kansas City, MO 4
Grenoble, Auvergne-Rhône-Alpes 4
Marseille, Provence-Alpes-Côte d'Azur 4
Columbus, OH 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • miket136 Michael Thomlinson (@miket136) reported

    @Outlook your mobile app has become un-useable on iOS. Lags, freezes, crashes. Support claimed this was a known issue which was being resolved but it still persists 3 updates later. I’m back to the OEM Mail app and missing accompli.

  • Chrismarshnufc Christopher marsh (@Chrismarshnufc) reported from Grays, England

    @Outlook hi I can’t see any emails past 2 o clock and I know I have received some it just says cannot connect to server thanks

  • Olamoney0000001 Olla (@Olamoney0000001) reported

    @Dragonsolitude @Outlook Dm @vaezil ASAP he help me solved my problem when I have similar issue with my locked account. His good and fast.

  • Afzal_shaikh505 Afzal (@Afzal_shaikh505) reported

    @Outlook what a worst customer support no on is able to revert on support i am not able use my official email adress on my outlook mob app can pls fix this

  • IoTPanic Samuel Archibald (@IoTPanic) reported

    .@Outlook for web is _completely_ broken suddenly and its seriously pissing me off. Typing it removes spaces when auto suggest pops up, and sometimes doesn't register strokes, and just fires random shortcuts. Suddenly started on all machines/instances, thx #Microsoft unusable

  • AnkitChawla27 Ankit Chawla (@AnkitChawla27) reported

    @Outlook pathetic support [Case #:28737200] - emails services down for UPMSCL no support at all cheating customers contact me on +9910960009

  • scottheasman Scottie Heasman (@scottheasman) reported

    @paulrobichaux @Outlook Yep that was a great one to wake up to.. reinstall and grabbed the latest build 4.2149.0 and back in the game! ( unless that build was what caused the issue 🧐)

  • jachin84 Jacob Hodges (@jachin84) reported

    @Outlook I have an issue with my outlook premium personalised email address but every time I log a support issue I am routed to the ‘Outlook Research Team’. They are unfortunately unable to help. How can I get support for personalised email accounts in outlook premium?

  • MibIH MIB (@MibIH) reported

    @Outlook isn't loading on Chrome for me. I just get a blank screen. It loads on Firefox. Anyone else have this problem?

  • maxstocks69 me (@maxstocks69) reported

    @Outlook your app down?

  • BurrLand01 Burr Deming (@BurrLand01) reported

    @RikDhuyvetters @Outlook My sympathies. That is a terrible way to start the day.

  • Pegaustin Pegaustin (@Pegaustin) reported from Chicago, Illinois

    @Outlook Please help with my Outlook. It’s been down all week and affecting my business. Customer support has not responded in days. How can I get microsoft support to help get my Outlook to open?

  • IoTPanic Samuel Archibald (@IoTPanic) reported

    @Outlook And no outlook, I am not going to your stupid support page before you reply that, you are a part of one of the the biggest software companies in the world, fix your crap

  • imhereforb33r B (@imhereforb33r) reported

    @Outlook @ATLGreg1 This is happening to me as well. Sync has been broken since Saturday for gmail. However, the native iOS mail app works fine. None of these solutions in the link are relevant. I’ve even tried deleting the app and reinstalling

  • EvaNishimwe Eva (@EvaNishimwe) reported

    @Outlook hello. I haven’t been able to receive emails on either of my apple devices since upgrading to iOS 15 in September without opening the app to retrieve. It’s really inconvenient! Is there a fix for this yet?

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