Outlook.com Outage Map
The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Outlook.com users affected:
Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Hobart, TAS | 1 |
| Glasgow, Scotland | 3 |
| Eastport, ME | 1 |
| Tlalnepantla, MEX | 1 |
| New York City, NY | 3 |
| Leicester, England | 1 |
| Alès, Occitanie | 1 |
| Kalāheo, HI | 1 |
| Quito, Pichincha | 11 |
| Sevilla, Andalusia | 2 |
| Conway, SC | 1 |
| Ropley, England | 1 |
| Brisbane, QLD | 2 |
| Ciudad Apodaca, NLE | 1 |
| City of London, England | 1 |
| Paris, Île-de-France | 19 |
| Fontaine, Auvergne-Rhône-Alpes | 1 |
| Bradford, England | 2 |
| Bicester, England | 1 |
| Denver, CO | 1 |
| Parthenay, Nouvelle-Aquitaine | 1 |
| Southampton, England | 2 |
| Stonehouse, England | 1 |
| Sydney, NSW | 5 |
| Royal Leamington Spa, England | 1 |
| Martin, TN | 1 |
| Saint-Quentin-de-Baron, Nouvelle-Aquitaine | 1 |
| Plano, TX | 1 |
| Boulay-Moselle, ACAL | 1 |
| Telford, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Outlook.com Issues Reports
Latest outage, problems and issue reports in social media:
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Lauren (@thevoidiscute) reportedHi, @Outlook you locked me out of my e-mail account. Your self-help guides don't work, I can't sign in to message with an advisor and there are no advisors on the phone, just a robot who doesnt nothing but direct me back to the useless self-help online. Give me my account back
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Oktay (@OktayAykut1) reported@MicrosoftHelps @Microsoft @Outlook Update: I finally managed to recover my account. I had to install the Outlook app on iOS and go through the “forgot password” process there. Somehow the verification (robot test) worked there, and I was finally able to reset my password. This just shows how broken the system is — the same process didn’t work anywhere else. Also, Microsoft’s support is even worse than the system itself. No real help, no human support, just useless automated responses. This experience was extremely frustrating.
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Ms.Tab00 (@MsTab00) reported@Outlook Posting while your servers are down is asinine behavior 🥴
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ATMOSARRISES (@XsinandtonicX) reportedBlocking my previous tweets @Outlook ? Why are there no alternative means of support for account access error? I signed in from a new device with a new phone number with my exact credentials ?
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Beer stein of the void (@beer_and_mtg) reported@Microsoft @Office @Outlook guys, I don’t know what the problem is but you need to red team your outlook search. It is such a train wreck you are for sure leaving billions of dollars of global economic development on the table from this one single thing
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Andrew Pereira (@AndrewP204) reported@Outlook I haven't been able to log into my email for days. All sign in methods are not available and it said my pasword has been attemptrd too many times
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Kvng (@Kvng4r) reported@Outlook Hello @outlook I’m having a trouble with my subscription I’m being debited but my subscription still remain unpaid i will like a refund to my card
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Jane Darling (@janeydarling1) reported@outlook down again? This is ridiculous
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Erick (@erickacevedor) reportedI love (not really) how I need to login each time on outlook web. I mean, each freaking time man @Outlook -- you're a 3.19 TRILLION USD company, I think wont be difficult to fix something like this.
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🚀K.R.I.S. (@KrisWorkLife) reportedOops! Just realized that @Outlook doesn’t give you an option to choose a time zone for scheduled messages. What a bummer. @Microsoft please fix or add this option. 🚀
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Souvik Mukherjee (@souvik610) reported@Outlook I'm having authentication error for my outlook email id
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cdkcy (@ekhcchi) reported@Outlook Idk maybe let me sign in so I can check
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Alex 🌐 (@ajr_codes) reportedMicrosoft, why cant I log into my 20+ year old email? Why is it saying "You've tried to sign in too many times with an incorrect account or password." I have 2FA and a backup email + phone number. Why wouldnt you simply ask for the 2FA code??? @Microsoft @Outlook
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Asrın Senemoğlu (@asrinsenemoglu) reportedMy bank account (Isbank) is officially linked to this compromised email address. I am ready to submit legal/banking documentation. This is not just an account issue, this is an active financial cybercrime in progress! @MicrosoftHelps @Outlook
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K2 (@whatbluecheck) reported@Outlook Hotmail access has become impossible. With password "You've tried to sign in too many times with an incorrect account or password." and then with phone verification "That verification method isn't working right now." What the hell Microsoft??? Locked out of emails for a couple of weeks now.