Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 51
Paris, Île-de-France 44
Madrid, Comunidad de Madrid 41
Mexico City, CDMX 30
Quito, Provincia de Pichincha 27
Guayaquil, Provincia del Guayas 24
Montréal, QC 24
Melbourne, VIC 19
Brussels, Bruxelles-Capitale 17
Glasgow, Scotland 16
Barcelona, Catalunya 14
Valencia, Comunitat Valenciana 13
Lima, Provincia de Lima 12
Chicago, IL 12
New York City, NY 11
Leeds, England 11
Tower Hamlets, England 11
Brisbane, QLD 10
Phoenix, AZ 9
Bristol, England 9
Guadalajara, JAL 8
Norwich, England 8
Sheffield, England 8
Reading, England 8
Málaga, Andalucía 8
Denver, CO 8
Zapopan, JAL 8
Croydon, England 7
Slough, England 7
Laval, QC 7

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • drpbudhiraja6 Pankaj Budhiraja (@drpbudhiraja6) reported

    also intentionally tried to create problem for me at that location . The exact place where all this happened was near to mini secretariat Gurgaon . Scratch card and burning something in handkerchief are related . The email : drp......@outlook.com (2/2)

  • reesean Sean Ree 🇺🇦 (@reesean) reported

    The macOS version of @Outlook does not allow users to set "weekdays" as a recurring meeting configuration. This is an issue. Nobody wants to meet on weekends by default.

  • itsDanBull Dan Bull (@itsDanBull) reported

    @Outlook As I've said with my compaints before, it's not an individual customer support issue, it's a general question about the quality of Outlook vs your competitors. It doesn't need to go to DMs.

  • Blockulus Everything squared (@Blockulus) reported

    @Outlook you guys having Android app issues? Web mail working fine but app is constantly asking for my password and saying 'something went wrong'. Reinstalled, works for about 30mins and then the same issue starts again. Installed latest Android 12 update today, related?

  • ErnestPeniel Wolverinu_Lover💪🚀🇳🇬🇳🇬 (@ErnestPeniel) reported

    Please guys help me retweet this. I can't receive new emails in my @Outlook email. That means I can't send cryptos to any exchange or wallet 😭😭. I don't know what the problem is. I reached out to @Outlook but they're not replying back.

  • Jubilian4 Jubilian (@Jubilian4) reported

    @theSdev @Outlook Where u able to fix the issue? I’m having the same problem as well

  • lukesillies Luke Sillies (@lukesillies) reported

    I often think about disruption and how good UX should win out. But then I have spent 2 hours (not a joke) trying to figure out how to ask permission to see someones calendar on @Outlook on web. One article suggest a button then said, "If having trouble consult an IT professional"

  • ActorCapone Jay (@ActorCapone) reported

    What @MicrosoftHelps needs to do is fix the scam emails that keep coming to peoples focus inbox in the @Outlook app.

  • LuciferChloe_ 🕯️Sheri🕯️#RejoinEU (@LuciferChloe_) reported

    @Outlook good morning team, Since the last update march 2022 from you, I keep getting unwanted junk mail in my Focused Inbox?? I never had that problem before. Ever. When is this going to be fixed? I'm going back to Gmail if this continues. I've done the usual tips and tricks 😭

  • BenMarks Ben Marks (@BenMarks) reported

    Okay #LazyWeb: how do you quickly flag emails for followup in @Outlook for iOS? • I dislike flagging, which seems broken in latest version • I can right-click and create an appointment; works, but a bit cumbersome Add-ins or native, I'll be in your debt.

  • tphakala Tomi P. Hakala (@tphakala) reported

    please @Outlook stop enforcing new Outlook on mac, its terrible

  • TomJSeiple Tom Seiple (He/Him) 🌹 (@TomJSeiple) reported from Ann Arbor, Michigan

    @lukesillies @Outlook … after every hand-off. All the while, their apps and tech solutions offered no channels for problem solving.

  • chris_hansson Christoffer Hansson (@chris_hansson) reported

    @Outlook Please fix your iOS app. When replying to an email, the preview shouldn’t auto-scroll to the bottom of it. What I’m replying to is at the top of the email. This seriously makes your app almost useless to me.

  • lukesillies Luke Sillies (@lukesillies) reported

    @TomJSeiple @Outlook Outlook is an odd example of differing UX based on your platform. I don't have a outlook app license (why is that a things) so I use the web version. Which has minimal parallels to the app. With today's dev options, that difference is a deliberate choice, not feasibility issue.

  • boltyboy Matthew Holt (@boltyboy) reported

    It's incredible that after 40+ years of being totally incompetent @Microsoft still can't make their @Outlook signin process understandable. Now it wants you to use its own 2FA which is broken & keeps telling me the account I just set up doesn't exist

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