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Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Arnold, MO 1
Villemomble, Île-de-France 2
Prescot, England 1
Adelaide, SA 4
Sydney, NSW 13
El Segundo, CA 1
Memphis, TN 4
Liverpool, England 35
Irving, TX 1
Pearl City, HI 1
Courbevoie, Île-de-France 2
Winnipeg, MB 3
Saint Johns County, FL 1
London, England 17
Deal, England 1
Quito, Pichincha 20
Dole, Bourgogne-Franche-Comté 1
Gateshead, England 1
Manchester, England 6
Gerponville, Normandy 1
East Sussex, England 1
Minneapolis, MN 3
Ashburn, VA 2
Paris, Île-de-France 21
Township of Evan, KS 1
Exeter, England 7
Perth, WA 4
Cuautitlán Izcalli, MEX 1
Campo Sesenta y Siete y Medio, CH 1
Princeton, WV 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • J0seph455
    Joey Bressette (@J0seph455) reported

    @Outlook can't login to my email. Forgot my password and can't login and they won't send me a verification code. What do I do?

  • wsmcd
    Sam McDonald (@wsmcd) reported

    @Outlook @Microsoft Luckily I have a passkey and was able to sign out of all my accounts elsewhere. In fact I removed the password as a sign in option for my account now. Strongly recommend everyone do this!

  • sidhantranjan
    Sidhant Ranjan Shrivastava (@sidhantranjan) reported

    @MicrosoftHelps @Microsoft @Outlook I can’t log in to my personal Hotmail account. I receive the verification code on my alternate email, but after entering it, I get “Please try again later” for several days. Please help fix this issue.

  • ramim_rifat_
    Ramim Rifat | Beehiiv Expert 🐝 (@ramim_rifat_) reported

    @aa1yea @beehiiv @Outlook it's a glitch! beehiiv is working on it

  • Summer1812660
    Rapp Ma (@Summer1812660) reported

    Dear @Outlook idk why all Of a sudden I’m having trouble logging into my email I’ve had for 20+ years but thank you! It was all spam anyways. I have no email and I’m not changing my password again.

  • NJohnbosco99511
    Johnboso Nnamani (@NJohnbosco99511) reported

    Why is @Outlook down?

  • AlisonWagstaff3
    Ali. Me (@AlisonWagstaff3) reported

    @Outlook I'm absolutely sick and tired of you. My email access has gone from eady and with no problems to waiting for access, also getting locked in having to restart my phone. It's an absolute pain I hate the ads which were bad enough on unfocused, but now on focused too

  • ryanricardo76
    Ryan Ricardo Dunkley (@ryanricardo76) reported

    @MandatesHonor @Outlook @LittlePoohBear_ Having the same issue too

  • spangger
    gee spang (@spangger) reported

    @Outlook How neat! Pity you CC and BCC lines are totally fvcking broken in the Android app and just do totally random auto populates and overwrites. #techGarbage

  • MattTomkins8
    Matthew Tomkins (@MattTomkins8) reported

    @Outlook your customer support is the worst I've ever experienced.. Trying to sort a problem for the last 4 hours, spoke to 3 different agents, and gotten nowhere.

  • Nayeem_747
    Nayeem (@Nayeem_747) reported

    @Outlook My account is locked without any reason I tried to verify with phone number still it’s not working

  • tanfrancisco
    Ture Anderson (@tanfrancisco) reported

    @Outlook the Outlook password recovery system is not working for me. It keeps kicking me out. Can I speak with somebody or can somebody please help me? I’ve been spending two weeks trying to get my email back.

  • frozentimephoto
    frozentimephoto (@frozentimephoto) reported

    Hey @Outlook can you fix your App so it works like it used to…..

  • realvishalraj
    Vishal raj (@realvishalraj) reported

    @Outlook there is a laptop whose admin sign in password ,I m nt able to retrieve Can u help ,I have the bill and payment record

  • EDDGcr
    EDDG Creative (@EDDGcr) reported

    @Outlook Horrible tech support, having email issues, and everyone I get just passes me to another department. This is only going to get worse! #needalternative #trainbetter

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