Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Exeter, England 17
Miami, FL 16
Paris, Île-de-France 16
New York City, NY 13
Los Angeles, CA 11
London, England 10
Seattle, WA 9
Quito, Provincia de Pichincha 9
Santa Ana, CA 8
Montréal, QC 8
Toronto, ON 7
Houston, TX 7
Brooklyn, NY 7
Chicago, IL 7
Minneapolis, MN 7
Denver, CO 7
Toulon, Provence-Alpes-Côte d'Azur 6
Phoenix, AZ 6
Calgary, AB 6
Sacramento, CA 5
Portland, OR 5
Bordeaux, Nouvelle-Aquitaine 5
Aurora, CO 5
Sydney, NSW 5
Melbourne, VIC 5
St. Louis, MO 4
Charlotte, NC 4
Ashburn, VA 4
Jacksonville, FL 4
Albuquerque, NM 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • MacDonaldRK3 Robert MacDonald (@MacDonaldRK3) reported

    @Outlook Hello can someone call me sometime today it is 4 AM my time maybe in about 6 hours I have to get this issue with my Birth date fixed because it is Very irritating getting the warning window all the time telling me I need my Deceased parents permission to do stuff on my PC

  • Bcon1207Conrad Brandon Conrad (@Bcon1207Conrad) reported

    @Outlook emails not syncing again… two times in one week not cool… Please fix ASAP!!

  • rockclimber03 Karen (not a Karen) 🇺🇦 (@rockclimber03) reported

    Umm @Microsoft when are you going to fix @Outlook Live?

  • SmoothSailor7E 7E (@SmoothSailor7E) reported

    @Outlook Any eta on fixing the issues? I rely on my email for a living.

  • Tiffany45663788 Tiffany - The Fact Finder (@Tiffany45663788) reported

    @Outlook Are you going to announce when this crash issue is fixed? It’s been 24hrs and I still don’t have access to Outlook. It’s getting to the point where class action law suit can be handy….

  • dlwrunner diana wolfe (@dlwrunner) reported

    @Outlook my inbox is now getting 100s of spam emails. Please check and fix your filters.

  • aelessard Ashley (@aelessard) reported

    @Outlook is 2fa down for texting? I’m getting a message on my outlook accounts saying “we couldn’t send the code. please try again.” Email codes seem to be working but not text.

  • rebecca7817 rebecca78 (@rebecca7817) reported

    @Outlook Hello Outlook team, I’m having a problem with my outlook account. I’m trying to send off emails today but can’t - I can’t type email addresses into the TO section!!! It’s been blocked for reason - please help I’m working and can’t send emails!!

  • UTSBET UTSbet (@UTSBET) reported

    @canadagraphs @Outlook @MicrosoftHelps Same issue here

  • aelessard Ashley (@aelessard) reported

    @Outlook No, I am still getting the error if I try to get the code via text. If I put in the wrong last 4 of a phone #, I get the normal message that says “if **** matches the last 4 digits, we’ll send you a code.” But when I put in the correct last 4, I get “we couldn’t send the code.”

  • HazelBarton18 HazB 🇪🇺🇬🇧🇳🇱#FBPE (@HazelBarton18) reported

    @Outlook I can't access my emails since Wednesday on my mobile, laptop or tablet but I can do so on my desktop - is there still a problem following the outage earlier this week?

  • itsmeLinyela Linyela (@itsmeLinyela) reported

    @Outlook why I can’t receive any email anymore? I can send them, I’ve tested it. My boss told me she send me an email twice which I haven’t received. I tried to send myself an email from another account and didn’t receive it either. Have the issue on both browser and iphone app.

  • AngelOfGuidance A. T. (@AngelOfGuidance) reported

    @Outlook @semihmasat I have the same exact problem and it's getting out of control not only are they in the junk box now they are in the inbox and sometimes doubles .

  • elsbdm 엘스💎 (@elsbdm) reported

    @Outlook Hi! For emailmarketing I make use of gifs, but since some weeks they don't appear & I get an error message 'the linked image cannot be displayed etc..'. It works on gmail but also on outlook mobile, web but not on the desktop version. What's the problem? Can I fix this?

  • samuels2500 Sam (@samuels2500) reported

    Just to add salt to the wound, my mail server gets blocked for no apparent reason (read: @Outlook 'IP Reputation') every few months and the reoccurring **** fest ensues. First attempt took 9 months to resolve and i lose clients every time you wankers do this. #deeznutsmicrosoft

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