Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

Less
More

outlook-hotmail Hero Image

Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

Map Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Exeter, England 17
Miami, FL 17
Paris, Île-de-France 17
New York City, NY 13
Los Angeles, CA 11
London, England 10
Seattle, WA 9
Quito, Provincia de Pichincha 9
Santa Ana, CA 8
Montréal, QC 8
Toronto, ON 7
Houston, TX 7
Brooklyn, NY 7
Chicago, IL 7
Minneapolis, MN 7
Denver, CO 7
Phoenix, AZ 6
Calgary, AB 6
Sacramento, CA 5
Portland, OR 5
Bordeaux, Nouvelle-Aquitaine 5
Aurora, CO 5
Sydney, NSW 5
Melbourne, VIC 5
Ashburn, VA 4
Jacksonville, FL 4
Albuquerque, NM 4
Kansas City, MO 4
Perth, WA 4
San Diego, CA 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • Koolkat6000 S (@Koolkat6000) reported

    @Outlook there's no ability to change sentence case in new Outlook 😵 so so bad. Shift+F3 is a staple of the corporate world forever! Please fix this.

  • saballo_jos Jose Saballo (@saballo_jos) reported

    For several days, I’ve been trying to access my Outlook account but keep getting errors like “try again tomorrow.” I’m wondering if I should consider my account lost in this endless loop of poor service and distress. @Microsoft @Outlook

  • __joost_ Joost (@__joost_) reported

    Going in circles with Outlook support. Via the support channels I am only being redirected. That resulted in 6 separate cases and no "outlook" that anyone is actually fixing my issue. I already have no mail for a week on my office 365 subscription! @outlook @MicrosoftHelps

  • __joost_ Joost (@__joost_) reported

    Going in circles with Microsoft Outlook support. Via support I am only being redirected. So far that resulted in 6 separate cases and no @outlook that anyone is actually fixing my issues. I already have no mail for a week on my office 365 subscription! @outlook @MicrosoftHelps

  • AlBonDeega Al Bon Deega (@AlBonDeega) reported

    @Xbox So I can't sign in and to contact support I must be signed in Please explain how this is possible, @Outlook ? How can I sign in to my account to contact support to tell them that I can't sign into my account?

  • MalikSara02 Malik Sara (@MalikSara02) reported

    @tazorack @Outlook TEXT HELP CENTER @ADRIAN_TECHZ TO FIX THIS.

  • Sir_Cornealious Sir Cornealious (@Sir_Cornealious) reported

    Loggin into @Outlook in safari on iPhone is cooked. Let me get this straight, you want me to scan the QR code with an iOS device… *****, I am ALREADY ON THE DEVICE! You want me to have 2 iPhones? WTF do want? Oh, login with password? Sorry “too many attempts”

  • lelwoj12 Preston Williams (@lelwoj12) reported

    @19Shep @Outlook QHad same issue and support did nothing but @Adrian_techz here on X helped fixed it go text them

  • LiliEarth1 Lili🌺 (@LiliEarth1) reported

    @Outlook hello, I’m having trouble with the Authenticator app. The codes aren’t working

  • dinksinct David Phillips (@dinksinct) reported

    @Outlook "focused inbox" is terrible, who approved this to default to "on"? Fire them, demote them to coffee runner. Miserable feature and you force us to use google to learn how to turn it off!

  • tazorack Taz 泰秀樂 (@tazorack) reported

    @Outlook Please fix the New Outlook Desktop program. It needs a lot of work. It needs to have basic functions. Come on already.

  • Sir_Cornealious Sir Cornealious (@Sir_Cornealious) reported

    Logging into @Outlook in Safari on iPhone is cooked. Let me get this straight, you want me to scan the QR code with an iOS device… *****, I am ALREADY ON THE DEVICE! You want me to have 2 iPhones? WTF do you want? Oh, login with password? Sorry “too many attempts”

  • BradsMrs Nicole Connell (@BradsMrs) reported

    Hey @Microsoft @Outlook I’m stuck in a massive loop of not being able to access my emails, due to a password issue apparently but also can’t login to Authenticator app to deal with it and I think I’m losing the plot. PLEASE HELP!!!!!! Your online support is useless…..

  • ijenifer200 Nathalia (@ijenifer200) reported

    @lailaali9_1 @Outlook TEXT HELP CENTER @ADRIAN_TECHZ TO FIX THIS.

  • FROMOTHERSIDEBY FROM THE OTHER SIDE - Australian in Minsk 🇦🇺🇧🇾 (@FROMOTHERSIDEBY) reported

    @Outlook hey fix your system - some update last night stopped any email going through with a PDF attachment marking as spam and rejecting it - many businesses now affected!!!!

Map Check Current Status