Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Miami, FL 15
Sydney, NSW 14
New York City, NY 14
Seattle, WA 11
Los Angeles, CA 11
London, England 10
Houston, TX 10
Paris, Île-de-France 10
Denver, CO 8
Melbourne, VIC 8
Chicago, IL 8
Brisbane, QLD 8
Phoenix, AZ 7
Toronto, ON 7
Montréal, QC 7
Minneapolis, MN 6
Perth, WA 6
Aurora, CO 6
Atlanta, GA 5
Kansas City, MO 5
San Jose, CA 5
Columbus, OH 5
Bordeaux, Nouvelle-Aquitaine 5
Albuquerque, NM 5
Woodbridge, VA 5
San Diego, CA 5
Brooklyn, NY 5
St. Louis, MO 5
Liverpool, England 4
Toulouse, Occitanie 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • jomax766 Joanne Maxwell (@jomax766) reported

    @Ndidi1st @Outlook Nope you are not! I ask out tech support apparently no fix. I hate it too 😩. Hope they change it back. Makes tasks take twice as long!

  • DeneishaCall deneisha (@DeneishaCall) reported

    @Outlook please help me reset and login. I think my account has been hacked.

  • BitchetSr reach out and touch face (@BitchetSr) reported

    Why is Outlook not working? What did you do @Outlook?

  • jwd531 JW DePriest (@jwd531) reported

    @Outlook , I sent a DM. Having issues with junk mail. I'm not sure if Outlook stopped its own filtering, but I am having issues lately. Thanks.

  • DrAndrewFlores 𝐀𝐧𝐝𝐫𝐞𝐰 𝐑. 𝐅𝐥𝐨𝐫𝐞𝐬 (@DrAndrewFlores) reported

    Can @Outlook make it easier to have two emails open in one browser? Having to use two browsers and Internet Explorer is terrible with outlook email.

  • LiquidCipher Scott “LiquidCipher” Locke (@LiquidCipher) reported

    @Outlook Hey Outlook peoples! Is there anything going on with Outlook this morning on iOS? I have several users reporting issues with calendars not syncing to their phones and completely disappearing.

  • _pallavibajaj pallavi (@_pallavibajaj) reported

    @Outlook why did you mess the search function in recent update? Made it terrible complicated our life further!

  • mha1der Mario Haider (@mha1der) reported

    @alonbrown @THEKyleMoffatt @Outlook The new outlook search seems to have some bugs. IP addresses are no longer found in some HTML emails - this affects the new Outlook client and Outlook Web. The same search works with the old macOS Outlook client. Please fix.

  • ericwein Eric Wein (@ericwein) reported

    @Outlook Hoping to get help. I can't find a solution to this in all my webmail emails: "Error: Your request can't be completed right now. Please try again later." I've tried Chrome (both on Mac, PC) and Safari with this on 3 devices. I use Mac normally.

  • folakeknudsen Folake (@folakeknudsen) reported

    @Outlook for Mac sucks. Fix it.

  • denum9 denum (@denum9) reported

    @Outlook Added.. I noticed that there is to many people who have the same issue.. I hope this functionnality will be add.

  • kuttakun 【Rakkun®】 (@kuttakun) reported

    @Outlook using office 365.While replying to email, outlook closes and restarts again wihout reply mail being saved as draft.frustrating and work around for me is to type on notepad and keep trying..it is being sent in 3-4attempts. This happens every day for past 1 month. Any FIX?

  • HazMat79 HazMat 79 (@HazMat79) reported

    Is @Outlook having issues with contact lists? It isn't populating the to address with any of my contact lists at the moment and this is incredibly annoying

  • RealJDawg Jean Michele (@RealJDawg) reported

    @outlook I should be able to respond to a declined invitation if it was declined with a message. Please fix this.

  • buffyfan2 natalie oakwell-morg (@buffyfan2) reported

    @Outlook and now she can not login to her account and there is no help. The only way I can see to contact anyone is through all social media sites until this can be fixed. Please contact me.

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