Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Madrid, Comunidad de Madrid 25
Paris, Île-de-France 22
Chicago, IL 13
Woodbridge, VA 13
Sydney, NSW 13
Alcázar de San Juan, Castilla-La Mancha 12
Houston, TX 10
Raleigh, NC 10
Minneapolis, MN 9
London, England 9
Seattle, WA 9
Melbourne, VIC 9
New York City, NY 9
Brisbane, QLD 8
Toronto, ON 8
Denver, CO 8
Miami, FL 8
Atlanta, GA 7
Dallas, TX 7
Columbus, OH 7
Montréal, QC 7
Ashburn, VA 7
Calgary, AB 7
San Jose, CA 6
Midland, ON 6
Phoenix, AZ 6
Ottawa, ON 5
Sacramento, CA 5
Guayaquil, Provincia del Guayas 5
Bristol, England 5

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • aeonjoey JOΞY LOPΞZ 😷 #BLM 🖖 🏳️‍🌈 (@aeonjoey) reported

    @Outlook can you add the ability in outlook on iOS, to tap the “location” on meeting/event entries? It’s not possible to tap an address or URL for zoom meetings in your app unless you’re able to edit the entry, and if it’s someone else’s meeting you can’t. Please fix! #outlook

  • Olamoney0000001 Olla (@Olamoney0000001) reported

    @Dragonsolitude @Outlook Dm @vaezil ASAP he help me solved my problem when I have similar issue with my locked account. His good and fast.

  • Pegaustin Pegaustin (@Pegaustin) reported from Chicago, Illinois

    @Outlook is customer support down as well. Been trying to get outlook support since Monday. Error report will not open #Outlook. where is customer support? No one is responding. #Microsoft

  • soccerfan1983 Ben (@soccerfan1983) reported

    @ElizzRose @Outlook no seriously, wtf is up with this? I'm trying to attach a 44 kb word document and I get this stupid error. No wonder everyone uses @gmail.

  • PDD1970 Danny Davies (@PDD1970) reported

    @Outlook UPDATE - Just tried searching for an email which was received this morning. No results returned. Tried searching my inbox for the letter 'e' - one result returned. Looks like the search feature is completely broken within the Outlook app (classic layout).

  • AvijitBandyo Avijit Bandyopadhyay (@AvijitBandyo) reported

    Contacted the property. They informed that they have received the booking vide no 617311581. I think, I have written @gmail.com in stead of @outlook.com. Please look into and solve the issue.

  • sanj1force S.Kumar (@sanj1force) reported

    @Outlook Phone app not working properly

  • beet_keeper #Digital ⚓️ #Vagabond 🦈 (@beet_keeper) reported

    @BULCCLUB @Microsoft @Outlook I appreciate you verifying that BULC Club - I had another look following your prompt and I can see that for the other junk mail in my Outlook folder. It looks like I was in error yesterday.

  • cruztheOM c r u z (@cruztheOM) reported

    is @Outlook web down?

  • IoTPanic Samuel Archibald (@IoTPanic) reported

    .@Outlook for web is _completely_ broken suddenly and its seriously pissing me off. Typing it removes spaces when auto suggest pops up, and sometimes doesn't register strokes, and just fires random shortcuts. Suddenly started on all machines/instances, thx #Microsoft unusable

  • Maria62640456 VeganMaria , #UBI , #RBE , #VenusProject (@Maria62640456) reported

    @Outlook is sending emails from MSN News to the Junk Folder even after i have repeatedly selected don't send to junk folder. Fix Outlook or Bring Back #Hotmail . @Microsoft @MicrosoftHelps

  • Pegaustin Pegaustin (@Pegaustin) reported from Chicago, Illinois

    @Outlook Please help with my Outlook. It’s been down all week and affecting my business. Customer support has not responded in days. How can I get microsoft support to help get my Outlook to open?

  • 89dGorpar pinakiβασυ (@89dGorpar) reported

    No @Outlook is the server down....@Telstra webmail is also down it looks like....

  • T_Ortelt Tobias R. Ortelt (@T_Ortelt) reported

    @MKposowa Please keep me in the Loop - I have the same problem @Outlook

  • pOnchOtOcK PÓnchÔT@CÔ (@pOnchOtOcK) reported

    @IMatthiias @Outlook @steinsphilip The problem resolved itself a couple hours after it appeared but thanks

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