Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 18
Miami, FL 16
New York City, NY 16
Los Angeles, CA 11
Exeter, England 11
Seattle, WA 10
London, England 10
Montréal, QC 9
Quito, Provincia de Pichincha 9
Chicago, IL 8
Toronto, ON 8
Denver, CO 8
Brooklyn, NY 7
Sydney, NSW 7
Minneapolis, MN 7
Santa Ana, CA 7
Phoenix, AZ 6
Perth, WA 6
Calgary, AB 6
Houston, TX 6
Dallas, TX 6
San Antonio, TX 5
San Diego, CA 5
Las Vegas, NV 5
Mesa, AZ 5
Orléans, Centre-Val de Loire 5
Grenoble, Auvergne-Rhône-Alpes 4
Ashburn, VA 4
Aurora, CO 4
Marseille, Provence-Alpes-Côte d'Azur 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • ReyesGuiti26593 Cassandra Lorena Reyes Guitierrez (@ReyesGuiti26593) reported

    @NibirG @Outlook write to their instant support at eazzi_codex1 on Instagram to rectify the problem. It works for me

  • iyabor2 Iyabor Langdon (@iyabor2) reported

    @Outlook emails are still not working. When will this be resolved?

  • CarolNewsbreak Carol Erickson (@CarolNewsbreak) reported

    @Outlook Is the outage continuing? email still not working.

  • DetroitTankCity Jim Walewander Franco (@DetroitTankCity) reported

    Try to easily resolve the issue, but none of their tutorials match what I see. Just an awful customer experience. But the way of the world these days. The diminishment of everything. @Outlook

  • Darrenstoddart2 Darren stoddart (@Darrenstoddart2) reported

    @Outlook I have more chance of contacting E.T than you when I need support. Any chance you can provide an email address where I can some help? I need to get into my outlook and the usual steps are not working. Thank you

  • AmandaKrupa Amanda Krupa, MSc (@AmandaKrupa) reported

    @SelfMadeMastery @MicrosoftHelps @Outlook I had the same problem Thursday with every email I sent from my hotmail and just got notifications today (Saturday) that none of them went through. I’ve used this email address for 13 years and everyone has it…I hope it gets resolved!

  • RobertSimeon Robert Simeon (@RobertSimeon) reported

    @Outlook will all emails that didn’t send with the recent outage have to be resent?

  • JeffinHollywood Jeffery Brown (@JeffinHollywood) reported

    @Outlook I notice this massive problem isn't making the news. Microsoft, it would help if you made a public statement to explain 2 days of unanswered emails, late work, many job opportunities lost etc... #Microsoft #Outlook

  • RoCoYay RoCo (@RoCoYay) reported

    @Outlook why is it running so slow for a week? I can open one email and then times out for all others on the web version.

  • BrendaLaing3 Brenda Laing (@BrendaLaing3) reported

    @Outlook So this is a problem on your side???

  • Juan_kratZigel Juan Morales (@Juan_kratZigel) reported

    @nadsw2002 @Outlook he i have the same problem, do you still have the same problem?

  • JeffinHollywood Jeffery Brown (@JeffinHollywood) reported

    @donaldmobley @Outlook Nothing like saving it for a rainy day..... hope they fix this issue soon.

  • Pao_Snz ☆ 🅿🅰🅾 🆂🅰🅴🅽🆉 🅰🆁🆃 ☆ (@Pao_Snz) reported from Paradise, Nevada

    @sweetestpotates @Outlook Yes!!! Omg!! I’m having issues since yesterday trying to send and receive emails from both of my account

  • nhee_yeach69 Rahmaniah (@nhee_yeach69) reported

    @sami1332 @Outlook I was so upset when my account was wrongly suspended until I was referred to superb_cr4ks on Instagram and he was able to resolve the issue Immediately

  • Jennarmy Jennifer Pears (@Jennarmy) reported

    @Outlook are you ever going to fix the broken spam filter?

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