Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 17
New York City, NY 17
Miami, FL 15
Montréal, QC 10
Los Angeles, CA 10
Exeter, England 10
London, England 10
Quito, Provincia de Pichincha 9
Seattle, WA 9
Denver, CO 8
Toronto, ON 7
Santa Ana, CA 7
Perth, WA 6
Calgary, AB 6
Sydney, NSW 6
Minneapolis, MN 6
Houston, TX 6
Brooklyn, NY 6
Las Vegas, NV 6
Dallas, TX 6
Chicago, IL 5
San Diego, CA 5
Sacramento, CA 5
Mesa, AZ 5
Orléans, Centre-Val de Loire 5
Inta, Komi 5
Columbus, OH 4
Charlotte, NC 4
Kansas City, MO 4
Jacksonville, FL 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • anjunabeachwave Bren (@anjunabeachwave) reported

    So... My Outlook mobile app for iphone stopped syncing my Yahoo mail, but not my exchange work email. When I go to support, says there is "a known outage" but that's it... Anything you can recommend? Yes, everything is updated (app and iOS). @Outlook

  • Pegaustin Pegaustin (@Pegaustin) reported from Chicago, Illinois

    @Outlook Please help with my Outlook. It’s been down all week and affecting my business. Customer support has not responded in days. How can I get microsoft support to help get my Outlook to open?

  • IoTPanic Samuel Archibald (@IoTPanic) reported

    @Outlook And no outlook, I am not going to your stupid support page before you reply that, you are a part of one of the the biggest software companies in the world, fix your crap

  • ProfSuess Steve Suess (@ProfSuess) reported

    I have no problem sending unread emails to the trash in @gmail. I have to read (or mark as having been read) every email before I delete in @Outlook. The difference? Gmail doesn't give me a bold notification next to the folder with how many unread emails are in it.

  • MibIH MIB (@MibIH) reported

    @Outlook isn't loading on Chrome for me. I just get a blank screen. It loads on Firefox. Anyone else have this problem?

  • imhereforb33r B (@imhereforb33r) reported

    @Outlook @ATLGreg1 This is happening to me as well. Sync has been broken since Saturday for gmail. However, the native iOS mail app works fine. None of these solutions in the link are relevant. I’ve even tried deleting the app and reinstalling

  • miket136 Michael Thomlinson (@miket136) reported

    @Outlook your mobile app has become un-useable on iOS. Lags, freezes, crashes. Support claimed this was a known issue which was being resolved but it still persists 3 updates later. I’m back to the OEM Mail app and missing accompli.

  • Afzal_shaikh505 Afzal (@Afzal_shaikh505) reported

    @Outlook what a worst customer support no on is able to revert on support i am not able use my official email adress on my outlook mob app can pls fix this

  • rwhanco Robert (@rwhanco) reported

    @Outlook my gmail stopped working in outlook on Mac, iPad, and iPhone today. I can setup the account but nothing coming or going. Happened Saturday it seems. No errors just doesn’t work. @gmail you guys have any thoughts?

  • IoTPanic Samuel Archibald (@IoTPanic) reported

    .@Outlook for web is _completely_ broken suddenly and its seriously pissing me off. Typing it removes spaces when auto suggest pops up, and sometimes doesn't register strokes, and just fires random shortcuts. Suddenly started on all machines/instances, thx #Microsoft unusable

  • RickyGroverUK Ricky Grover (@RickyGroverUK) reported

    @IAMKEVBISH @Outlook Yeah, I think prince Andrew has been having the same problem, hope this helps...

  • nichagan Nic Hagan (@nichagan) reported

    @Outlook I get so much obvious spam in my inbox lately. I can’t believe how terrible your filters are.

  • MarieMcWblog Marie McWilliams (@MarieMcWblog) reported

    @Outlook can you advise when the server issues will be sorted? Thanks

  • AvijitBandyo Avijit Bandyopadhyay (@AvijitBandyo) reported

    Contacted the property. They informed that they have received the booking vide no 617311581. I think, I have written @gmail.com in stead of @outlook.com. Please look into and solve the issue.

  • scottheasman Scottie Heasman (@scottheasman) reported

    @paulrobichaux @Outlook Yep that was a great one to wake up to.. reinstall and grabbed the latest build 4.2149.0 and back in the game! ( unless that build was what caused the issue 🧐)

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