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Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 25
Seattle, WA 13
Sunrise, FL 1
Saint-Paul, Réunion 1
Rennes, Brittany 1
Presque Isle, ME 1
Adelaide, SA 10
Valence, Auvergne-Rhône-Alpes 2
Elk Grove, CA 1
Nantes, Pays de la Loire 1
Paralímni, Ammochostos 2
Parkland, FL 1
Jackson, WI 1
Scottsdale, AZ 2
Weston-super-Mare, England 1
Philadelphia, PA 8
Liverpool, England 42
Lausanne, VD 1
Arlington, TX 1
Beaucaire, Occitanie 1
Okmulgee, OK 1
Orinda, CA 1
Houdan, Île-de-France 1
San Antonio, TX 5
West Linn, OR 1
Bad Axe, MI 1
West Des Moines, IA 2
Wheaton, IL 1
Schenectady, NY 2
Allen, TX 2
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • craigmaxmus
    maximus (@craigmaxmus) reported

    @Outlook what is the issue with outlook email on apple devices . We ca not sign in to email ?

  • GunnerJustine
    Justine Gunner (@GunnerJustine) reported

    @Outlook the iPhone app keeps logging me out and won’t let me sign in. I’m not getting sent any codes through to my mobile, to prove who I am. But I can log in using a web browser?

  • whatbluecheck
    K2 (@whatbluecheck) reported

    @Outlook Hotmail access has become impossible. With password "You've tried to sign in too many times with an incorrect account or password." and then with phone verification "That verification method isn't working right now." What the hell Microsoft??? Locked out of emails for a couple of weeks now.

  • justjamess87
    James Alexander (@justjamess87) reported

    @Outlook why is outlook STILL down? Have some very important emails ( like many others around the world ) please get it together. This is ridiculous now 24 hrs and STILL GETTING NOTHING!!!! #outlook #outlookdown

  • a_arknu
    Asbjørn (@a_arknu) reported

    @davidfowl Please tell the @Outlook team. They don't seem to have gotten that memo and are still building that terrible web-based "new Outlook" for Windows while also building a nice native client for Mac. So they can do it properly, just not for your own platform...

  • NickyCowell
    Nicky Cowell (@NickyCowell) reported

    @Gem83Col @Outlook @Microsoft Mine is also down but if you log into Hotmail via your web browser it should work. That’s the only way I can check my emails

  • Hakan1630386105
    Hakan (@Hakan1630386105) reported

    @disnetic @MicrosoftHelps @Outlook Had this issue; TysonNerd on X sorted it.

  • Wildlvl
    Wild (@Wildlvl) reported

    @Outlook @simoncarrington @Outlook i have been messaging you for the same damn problem and you havnt answered in 2 days

  • SimonJWard93
    Simon Ward (@SimonJWard93) reported

    @Outlook Fix it. It’s getting stupid now. At least give communication you are aware and looking into the issue?

  • Brett_Paddock
    Brett Paddock (@Brett_Paddock) reported

    @Outlook @MicrosoftHelps Still trying to access my emails, Still in an endless loop of trying to sign in .. When will it end ..

  • EMANONF1
    TONY SANDERSON (@EMANONF1) reported

    @Outlook Still down here in the uk, outrageous service. Please send to my mobile a code !!! That’s all I need.

  • SusieBrien
    SusieBrien (@SusieBrien) reported

    Everytime i go to login to the emails, it keeps saying too many wrong login attemtps and i have to login to Gmail to get a code, so i can then log back in to the Microsoft Outlook. Annoying... @Outlook

  • GraceJ_PeterM
    Gяace&Peteя♡ (@GraceJ_PeterM) reported

    @Outlook @MicrosoftHelps @Microsoft - Will I ever be able to access my Hotmail email via the Mail app on my iPhone again? Been down for days now. Keeps saying I’ve tried to sign in too many times with an incorrect account which is total lies. My password is 100% correct

  • p79579687
    DWayne (@p79579687) reported

    @Outlook It’s still not working

  • Jack_the_westi
    SpongeBob (@Jack_the_westi) reported

    @TBanton18 @Microsoft @Outlook I had the same problem a while ago, absolutely impossible to speak to a human at Microsoft to get support, finally I switched to Gmail, caused a lot of disruption because my old Hotmail is used to verify loads of passwords, annoyingly I keep getting reminders to log into Hotmail

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