Outlook.com Outage Map
The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Outlook.com users affected:
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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 47 |
| Paris, Île-de-France | 44 |
| Madrid, Comunidad de Madrid | 41 |
| Bogotá, Distrito Capital de Bogotá | 28 |
| Quito, Provincia de Pichincha | 26 |
| Guayaquil, Provincia del Guayas | 25 |
| Montréal, QC | 25 |
| Sydney, NSW | 22 |
| Toronto, ON | 20 |
| Melbourne, VIC | 19 |
| Manchester, England | 19 |
| Birmingham, England | 16 |
| Glasgow, Scotland | 15 |
| Barcelona, Catalunya | 14 |
| Valencia, Comunitat Valenciana | 13 |
| Leeds, England | 11 |
| New York City, NY | 11 |
| Chicago, IL | 10 |
| Marseille, Provence-Alpes-Côte d'Azur | 10 |
| Dallas, TX | 9 |
| Zapopan, JAL | 9 |
| Tower Hamlets, England | 9 |
| Brisbane, QLD | 9 |
| Denver, CO | 8 |
| Wolverhampton, England | 8 |
| Vancouver, BC | 8 |
| Reading, England | 7 |
| Edmonton, AB | 7 |
| Croydon, England | 7 |
| Norwich, England | 7 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Outlook.com Issues Reports
Latest outage, problems and issue reports in social media:
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Andi Hopfgartner
(@AndiHopfgartner) reported
@VicJisawesome @MicrosoftHelps @Outlook I'm experiencing the same issue from latest update yesterday. Is the issue still persisting? Thanks for help!
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Michael 📦
(@morgoozie) reported
Yes, this could significantly cut down the usage rate of @Outlook but I mean; internal projects suck run out of Outlook anyways. Too many organizations are sleeping on @MicrosoftTeams. I’m a 33 year old director and literally run off it for internal comms.
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Greg Hurlman
(@98codes) reported
20 years, and I sill have to fix all the @Outlook settings every time I install it. No sync, no nothing.
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Aaron Brown
(@AaronMLB) reported
@Outlook Why is the Android app constantly demanding I sign in to a OneDrive for Business account that doesn't exist? This is uninstall-level annoying. Please fix it.
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WiffleWaffle
(@THX1138_2014) reported
@daniajon @Microsoft @Outlook Because Microsoft are STUPID. They simply cannot stop fiddling with things while ignoring much more serious issues such as Outlook for Android being so full of bugs as to be garbage. And more recently Outlook in Windows now freezes several times a day across multiple PCs
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Liizzii
(@LizzyTheSiren) reported
@Microsoft365 @Outlook or other evidence of spamming. My mail server's IP has been on SNDS for a good few months but I have not recieved any complaint notifications? Is there an email or form I can fill out to get data on the reasoning why my stuff is blocked and potentially reverse that?
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Alon Brown
(@alonbrown) reported
@nerdwithus @Outlook Have you tried contacting support? That's really the best way to get us the information that we'd need to be able to understand the issue.
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SupportSELF.IN
(@serviceselfin) reported
@OfficeSupport @Outlook @OfficeSupport i just DM outlook please help My bank otp is required to login
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Lo P
(@LoTodayVe) reported
What is going on with @Outlook mail. I cannot handle the weekly issues. Password saved mail works fine next day errors and doesn’t work I’ve reinstalled 10 times in a week. What is going on. Absolutely worst mail app
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Dan
(@better_sit_down) reported
Hey @Outlook when are you going to be able to show unread important conversations first? Focused inbox and the clunky filters is terrible compared to gmail...
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Fine Mess Pottery
(@FineMessPottery) reported
IT"S EVEN WORSE THAN THAT. Now I can't even ADD new contacts! What the hell @Outlook! How do I fix this? My program is basically useless to me if I can't even save addresses.
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Ilyas Ayub
(@IlyasAyub1) reported
@Outlook having issues with my hotmail. I don't seem to be getting certain emails. If I email them, they can reply. I get the reply. However I do not get the original email from them. It's from more than one recipient I am having this issue with. Please help.
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David Raison
(@kwisarts) reported
@Outlook I'm replying: "I'm sorry, I don't understand your request. The PDF that I attached previously states all that information: The date, my name and the IP address that the server has been assigned. What additional information do you require?"
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Henry Ferlauto
(@HTFIII) reported
@alonbrown @Microsoft365 @Outlook Have not tried since. I was also able to figure out my issue at the time. Will look when I’m back at my iMac.
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Henrique
(@Arans_) reported
@Microsoft365 @Outlook Hello! Safelinks is preventing me to access any link sent on my email. It opens an error page saying that check if there is a typo in I am desperate it’s very urgent. This happens on outlook app, browser, on the pc or in the iphone.
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