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Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Dallas, TX 4
London, England 1
Rennes, Brittany 1
Evanston, IL 1
Philadelphia, PA 1
Cannes, Provence-Alpes-Côte d'Azur 2
San Luis Potosí, SLP 1
Quito, Pichincha 3
Jundiaí, SP 1
Township of Evan, KS 12
Cantón Quito, Pichincha 1
Bogotá, Bogota D.C. 7
Auxonne, Bourgogne-Franche-Comté 1
Royal Leamington Spa, England 1
Wolverhampton, England 1
Lille, Hauts-de-France 1
Lévis, QC 1
Bedford, England 1
Newcastle upon Tyne, England 1
North Bay, ON 1
Surrey, BC 1
De Pere, WI 1
Albuquerque, NM 3
Shakopee, MN 1
Saguenay, QC 1
Midland, MI 1
London, ON 1
Terrebonne, QC 1
Los Angeles, CA 1
Raleigh, NC 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • TheCyberSahil
    Sahil (@TheCyberSahil) reported

    @Outlook how long would you take to resolve my issue ?

  • MurzbanFShroff
    Murzban F. Shroff (@MurzbanFShroff) reported

    @puneetck @Outlook I am a writer facing a huge glitch with my #Outlook. When I try to reply to an existing conversation/thread, the entire conversation disappears. It’s no longer visible in the reply mail. Please help. I have work-related communications suspended. @satyanadella

  • God4TheRestOfUs
    Godfortherestofus✝️📚💯 (@God4TheRestOfUs) reported

    @MSFT365Status it’s affecting regular Outlook accounts that are not business but are personal paid. my @outlook is down it’s very severe every account I have relies on two factor authentication through your email which means I’m fu..ed Thanks to this.

  • LoPrestiJessica
    Jessica LoPresti 🦋 (@LoPrestiJessica) reported

    @Outlook my outlook is STILL DOWN. Please share ETA ON WHEN BUG IS FIXED.

  • JBPVFM
    Blackhat Casper (@JBPVFM) reported

    @HowardRoark90 @Outlook @Microsoft - it's your subscription - it's your router - it's your IT department - just re-start it - you didn't shut down correctly - you are in the que - what color is the light flashing - please confirm your admin password, and we will send you 16 codes

  • RogerDeReu
    🇺🇸 Roger DeReu 💵📈 (@RogerDeReu) reported

    So @Outlook was down yesterday and @ProtonMail is down today. What's going on?

  • soylerseren
    Seren Söyler (@soylerseren) reported

    @Outlook Outlook won't accept the images, even though they are very small. I'm wasting a lot of time. It's an incredibly primitive issue.

  • dr_mrfh
    marwah (@dr_mrfh) reported

    @Outlook Bad company, no qualified support team , Failed to solve very simple problem, How I can make formal report for problem

  • mstsaydut
    mesut (@mstsaydut) reported

    @UrsullineTV @Outlook Had this problem; @MarenXyber on X fixed it.

  • Finchwizard
    Finchwizard (@Finchwizard) reported

    We’re in 2026 and @Outlook still can’t fix notifications and badges on iOS. It’s NEVER RIGHT. Always get these mystery notifications. Telling me 2 new emails and there’s only 1. Most frustrating thing. #outlooksucks

  • MrVeritas
    M Raj (@MrVeritas) reported

    Is anyone else’s @Outlook email Not working? Seems the services are down again just like in April. Hope @MicrosoftHelps is Aware of the Outlook email outage (login error, too many attempts) and is working to fix it.

  • wilsonpeter48
    peter wilson (@wilsonpeter48) reported

    @Outlook help I need to send a video in an email buts it's telling me it can't can't due to size but I had this issue before and shrunk the video to nearly nothing but still won't work so how do you manage it pro do it

  • Fati_Fig
    Fatima “Fa” (@Fati_Fig) reported

    @HowardRoark90 @Outlook @Microsoft Same for my team… mine was down since 11:30 am others since 9:30 am

  • TM_Doug
    📱 (@TM_Doug) reported

    @Outlook Can ya fix this PLEASE?

  • Liam_profile
    Liam_profile (@Liam_profile) reported

    @Outlook is down and suddenly the entire corporate world has remembered how dependent we are on email. 💀 Emails delayed. Messages failing. Login issues. People refreshing Outlook like it’s going to magically fix itself. One cloud outage → millions of workflows pause. The internet runs on infrastructure most people never think about… until it stops working.

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