Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 17
Miami, FL 16
New York City, NY 15
Exeter, England 13
London, England 11
Los Angeles, CA 11
Seattle, WA 9
Quito, Provincia de Pichincha 9
Chicago, IL 8
Montréal, QC 8
Denver, CO 8
Brooklyn, NY 7
Minneapolis, MN 7
Phoenix, AZ 6
Sydney, NSW 6
Perth, WA 6
Calgary, AB 6
Houston, TX 6
Aurora, CO 5
Melbourne, VIC 5
San Diego, CA 5
San Antonio, TX 5
Toronto, ON 5
Mesa, AZ 5
Portland, OR 4
Jacksonville, FL 4
Albuquerque, NM 4
Ashburn, VA 4
Kansas City, MO 4
Grenoble, Auvergne-Rhône-Alpes 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • icsyrup philip (@icsyrup) reported

    @SarahLavigne18 @NorfolkLife_ @Outlook I found a Fix . In iOS settings head to emails , delete outlook / Hotmail account . Re add it ... simple but effective fix . No more password prompts ... let me know how you get on 👌🙃

  • Dumbre91 𝕾𝖆𝖚𝖗𝖆𝖇𝖍♛ (@Dumbre91) reported

    @Outlook I have been logged out from my email and whenever I am trying to login then I am getting message that I will get code but no luck. Please help me out because I am not able to use both of my emails and there are some important emails which I need to access it urgent basis

  • missrebekah13 Rebekah 🦋 (@missrebekah13) reported

    @RadJames @Outlook I’m having the same problem complete **** show it’s like Fort Knox

  • Dumbre91 𝕾𝖆𝖚𝖗𝖆𝖇𝖍♛ (@Dumbre91) reported

    @Outlook Now I am giving you 24 hours from my side to rectify the issues. I am waiting for your response. It's high time and now you guys are testing my patience.

  • So__Fiene So_F (@So__Fiene) reported

    @JohnnyJohnnySun @Outlook @GaREE_UK Yeah I have this problem very boring ! WAKE-UP !!

  • cheskkkk ً (@cheskkkk) reported

    @Outlook you really need to sort your **** out on iOS. it’s been broken for weeks.

  • Ninja_kuncle Ninja_kuncle (@Ninja_kuncle) reported

    @Outlook I am logged off my outlook account. While resetting the password it says "There's a temporary problem with the service. Please try again. If you continue to get this message, try again later.". Its been 10 hours . PLZZZ HELP

  • GrandmaStormy Stormy Storms (@GrandmaStormy) reported

    @Outlook Hello! I have a iPad and today, in my emails, a note pops up saying something like, can't receive emails, the server is not connecting. Why is this happening?

  • tom_hanigan Tom Hanigan (@tom_hanigan) reported

    @Outlook I am not receiving emails, but I can send. Do you know of any issues?

  • southcoastgal Twinkle 🧚‍♀️ (@southcoastgal) reported

    @Outlook real problems with outlook constantly logging me out on my iPhone. It won’t even let me enter my password now. Just the wheel of doom going round and round.... so annoying!

  • Dumbre91 𝕾𝖆𝖚𝖗𝖆𝖇𝖍♛ (@Dumbre91) reported

    @Outlook It's not working...Ru guys able to understand how much loss I am incurring because of your faulty service. Please be serious and retrieve my accounts ASAP.

  • cdrider1 Craig (@cdrider1) reported

    @Outlook @Microsoft Really tired of having to re-enter my Hotmail password on my iPhone multiple times a day. Is this an acknowledged bug with a timescale for a fix?

  • icsyrup philip (@icsyrup) reported

    @nicsmy @mademetoxic @Outlook I found a Fix . In iOS settings head to emails , delete outlook / Hotmail account . Re add it ... simple but effective fix . No more password prompts ... let me know how you get on 👌🙃

  • gzelldesigns Gzell (@gzelldesigns) reported

    @Outlook I’m experiencing these issues on the mail app with iPhone. Only having this issue with outlook and if it is not resolved soon I will move to another email provider as I have not been having the best experience with @Outlook

  • JigsawPuzzle58 Presto Chango (@JigsawPuzzle58) reported

    @Outlook @MicrosoftHelps Why am I repeatedly getting locked out of my own account!!? Just created it yesterday and been made to change password 2 times already today. Unable to use the outlook app on android or Windows or login through the Web. Aarrgghhh

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