Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 17
New York City, NY 16
Miami, FL 15
Exeter, England 11
Seattle, WA 10
Los Angeles, CA 10
London, England 10
Montréal, QC 9
Quito, Provincia de Pichincha 9
Toronto, ON 8
Denver, CO 8
Sydney, NSW 7
Minneapolis, MN 7
Santa Ana, CA 7
Chicago, IL 6
Perth, WA 6
Calgary, AB 6
Houston, TX 6
Brooklyn, NY 6
Las Vegas, NV 6
Dallas, TX 6
San Antonio, TX 5
Phoenix, AZ 5
Ashburn, VA 5
San Diego, CA 5
Sacramento, CA 5
Mesa, AZ 5
Orléans, Centre-Val de Loire 5
Inta, Komi 5
Aurora, CO 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • periodofecstasy Indraneel (@periodofecstasy) reported

    @MicrosoftHelps No support provided by @MicrosoftHelps @Outlook for Outlook issue. Forwards to helpline number but no followup

  • realistjk1 Enes (Yeni Hesap) (@realistjk1) reported

    outlook is down. @Outlook

  • y0m_b y0m (@y0m_b) reported

    @Outlook New server, new IP, server correctly configured, access restricted, smtp auth, spf, dkim, dmarc ... everything is done for the server to be perfect, AND also configure to deliver mail slowly to @Outlook. But, why would they care?

  • stevexz5 stevexz5 (@stevexz5) reported

    @Outlook @erik_paulson using Zoom will reset when clearing cache and using different browsers you also have to change the Zoom in on each divice. The font is just way too small now with whatever changed in the last couple days. Fix it or give the Web version its own font setting that saves.

  • MKL_Solutions MKL Cable Solutions (@MKL_Solutions) reported

    @MiltonKeynesKid @Outlook I see this is an old post but I am having none stop issues with Gridhost email. How did you get it to transfer over to outlook? For the last few weeks they have kept going down also. Ahhhh

  • wapmonkey Wayne Parsons (@wapmonkey) reported

    Hi @Outlook I need help with an issue and can't see it anywhere in your help online.

  • KristinaRex Kristina Rex (@KristinaRex) reported from Boston, Massachusetts

    Seeking internet’s help: can you combine 2 email inboxes on @Outlook, or at least make it easier to access both? I can’t access work or school email without completely shutting down my browser

  • Prabhats30 Prabhats (@Prabhats30) reported

    @Outlook outlook live mail issue since today morning pls sought out this problem

  • bluechrism Chris Martin (@bluechrism) reported

    @Outlook Looks like I should have followed the instructions to click for more on the server. Not used to messages nor showing up locally and a co-worker said they wouldn't think that would have helped either. Anyway, problem solved. Thanks for responding though.

  • PhalinShah Phalin (@PhalinShah) reported

    @Outlook Sure, it is working now. There was an issue with the internet provider at work which was causing certain sites to not open.

  • manojn Manoj Nagpal (@manojn) reported

    Hey @Outlook, with increased adoption of @Fastmail would you prioritise fixing conversation thread, search and contact compatibility/issues of your iOS apps?

  • Tayl0rdan3 SEX BOB-OMBS! (@Tayl0rdan3) reported

    @Scott_2K2 @Outlook Idk if my problem is related but nothing google related will open. Chrome won’t open any websites I input and Microsoft edge won’t allow any sites associated with google to open. Both on my and my husbands laptops with windows software.

  • GekkoPartners Gordon Gekko (@GekkoPartners) reported

    @Outlook Hi, my outlook android app does not send emails when I click on the send button, emails just sit in the draft folder. Any suggestions? No issues receiving emails. Thanks

  • CaveatE29318463 Caveat Emptor (@CaveatE29318463) reported

    @Outlook - whoever implementesdyour text autocomplete in Outlook online did a horrendous job. You actually made typing worse and slower. Slow clap.

  • Pattho23 Padderoni (@Pattho23) reported

    @MicrosoftHelps @Microsoft @Outlook Hi, one of my hotmail accounts cant send emails as they are all flagged as spam. "Remote Server returned '550 5.7.520 Message blocked because it contains content identified as spam. AS(4810)'" I need my email, can you please help me?

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