Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 18
Exeter, England 18
Miami, FL 16
New York City, NY 14
Los Angeles, CA 11
London, England 10
Santa Ana, CA 8
Seattle, WA 8
Montréal, QC 8
Phoenix, AZ 7
Toronto, ON 7
Houston, TX 7
Brooklyn, NY 7
Chicago, IL 7
Minneapolis, MN 7
Denver, CO 7
Toulon, Provence-Alpes-Côte d'Azur 6
Calgary, AB 6
Perth, WA 5
Sacramento, CA 5
Portland, OR 5
Aurora, CO 5
Sydney, NSW 5
Melbourne, VIC 5
Omaha, NE 4
San Diego, CA 4
Boston, MA 4
Bexhill-on-Sea, England 4
Charlotte, NC 4
Ashburn, VA 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • bigguyavi Avi (@bigguyavi) reported

    @Outlook @MicrosoftHelps I am not able to loggin in my outlook account. I was checking settings and accidently clicked on security info, I even provided my phone number and entered code I received. It's not working. I need my access.

  • EmmerichBret Bret Emmerich (@EmmerichBret) reported

    @MicrosoftTeams to use MS Planner, Teams, how do I create a account that works with them??? It says @outlook and @hotmail won’t work to sign in

  • _CoolCreeper7_ speedbass (@_CoolCreeper7_) reported

    @MicrosoftHelps @Outlook can you guys help me sign in to my old outlook email? I’ve been trying to recover the profile for years now but every time I submit a form trying to get a password reset it gets denied.

  • rayanarae I watch stuff (@rayanarae) reported

    Hey, I’m getting a DNS error if I try to log into @Manulife and @Outlook is there some big outage going on right now?

  • S__Mallik S_M (@S__Mallik) reported

    @Outlook Hi Jay, thanks for following up. It worked. The universal fix of restarting my laptop took care of the issue. Not sure what the root cause was. All other websites were accessible except for Outlook.

  • vita13_ Evitayani (@vita13_) reported

    @Outlook hello there, I cannot sign in in to Outlook App on iPhone. Kindly please help. Thanks

  • PamD200 Pam D. (@PamD200) reported

    @drsltaylor @Microsoft @Outlook No.....and I'm on the same server

  • frli01 Fredrik Lindström (@frli01) reported

    @jng5 @Outlook Not sure if related but I have had a similar issue for a while (intel mac, big sur, office beta channel, new outlook). Outlook throws login prompt repeatedly for one of my accounts from time to time. Only workaround I have found is removing and re-adding the account.

  • alonbrown Alon Brown (@alonbrown) reported

    @bobfurniss @LeslieO @Outlook Beach ***** can never really be considered user error, rough day or not... :)

  • eskand_dk Anders Eskildsen (@eskand_dk) reported

    @Outlook iOS app version 4.2125 + 2019 Desktop. Both connected to a workplace exchange server.

  • melodikayca 🌻 (@melodikayca) reported

    @Outlook Hi, I can't sign in to the mobile app from any phone from my outlook live individual mail address. I don't have the screen to enter the password. Says contact support, but I can't get a return on support.

  • scottiev Scott Varland (@scottiev) reported

    @alonbrown @Outlook Thank you, Alon. Yes, I know the cmd+z trick. Trouble is I don't always realize I've deleted something unintentionally.

  • Stevenm298 Steven (@Stevenm298) reported

    @AlexHutchings87 @Outlook Dm @movicyberhelp ASAP he help me solved my problem when I have similar issue with my locked account. His good and fast

  • MaikNog MaikNog (@MaikNog) reported

    Does anyone has a clue why @Outlook suddenly throws 550 Message blocked as spam from hotmail to hotmail only? Issue on @SparkMailApp on desktop and phone, and only for last few days? Nothing changed knowingly from my setup.

  • genevievewicker genevievewicker (@genevievewicker) reported

    @alonbrown @Outlook Alon, another issue… prior behavior I could click reply or forward and immediately start typing. Now I have to pause as the draft opens in Outlook proper. If I don’t pause, I either get beeped at for typing too soon or the first part of my words are missing.

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