Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 19
Madrid, Comunidad de Madrid 17
Raleigh, NC 17
Woodbridge, VA 14
Sydney, NSW 14
Chicago, IL 13
Minneapolis, MN 10
Houston, TX 10
London, England 9
Seattle, WA 9
Miami, FL 9
Melbourne, VIC 9
Toronto, ON 9
New York City, NY 9
Denver, CO 8
Montréal, QC 7
Ashburn, VA 7
Calgary, AB 7
Dallas, TX 6
Ottawa, ON 6
Guayaquil, Provincia del Guayas 6
Alcázar de San Juan, Castilla-La Mancha 6
Bristol, England 6
Brisbane, QLD 6
Columbus, OH 6
Midland, ON 6
Phoenix, AZ 6
San Jose, CA 6
Sacramento, CA 5
Pittsburgh, PA 5

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • maanbustamante Mae-Ann Bustamante (@maanbustamante) reported

    @Outlook is there an outage? can't send emails

  • m4han Farhan Momin🇮🇳 (@m4han) reported

    @Outlook is not working in UAE 🇦🇪?

  • KaranAwtani1 Karan Awtani (@KaranAwtani1) reported

    @love_all___ @IamVishaLL @Outlook Still not working for me. I get notifications and previews but cant actually open and reply to emails. Very wierd.

  • yousuf_khalaf Yousuf Khalaf (@yousuf_khalaf) reported

    @Outlook my email service is down! I can't send or receive emails? What's going on?!

  • SifadHussain SiFaD HuSsAiN (@SifadHussain) reported

    @Outlook I am tired because of at least 50 calls from the customers as of now. Please rectify the issue as soon as able.

  • Its__Dead__Jim . (@Its__Dead__Jim) reported

    .@Outlook.com is broken. Genuine emails from my bank and credit card company are being marked as phishing scam and the content being blocked EVEN AFTER ADDING THAT EMAIL TO SAFE SENDERS list.

  • Rickz22 Rickson (@Rickz22) reported

    @Outlook any expected time for fix in UAE, it’s badly affecting work since morning ?

  • ClareSommer Clare (@ClareSommer) reported

    @PaulKiem @Outlook Hi Paul, I’m having the same issues. Continually locking me out my account despite password changes, codes etc. How did you resolve it in the end? would appreciate any help at this point haha!

  • qhaiz shaikh_qhaiz (@qhaiz) reported

    @Outlook @TechMrHenderson @Outlook we are based in dubai and our whole office outlook is down and no user can access the webmail or phone mail please solve the issue which is effecting our business. Thank you

  • qhaiz shaikh_qhaiz (@qhaiz) reported

    @MSFT365Status We are facing the issue with the outlook user profile not loading and giving the error for all the user. But some user can access the webmail & phone. Kindly solve the issue and update us its effecting without the notice. @Outlook

  • Shkumr Sharan Kumar (@Shkumr) reported

    @IamVishaLL @Outlook Outlook is down in the UAE. But why you still using Hotmail bro ???

  • Meknoid1 Meknoid (@Meknoid1) reported

    @Outlook @Microsoft Case #: 1033731983 We're facing a search option with the indexing option in new outlook and registered a complaint through call. They arranged a call back from the technical team as the agent couldn't solve the issue and we didn't get any calls from MS team yet.

  • ytechie Jason Young (@ytechie) reported

    @jng5 @Outlook Definitely submit feedback for everything you run into. I'm shocked how responsive many of the teams are. I had a dev troubleshoot an edge issue on my machine for hours because I gave him access (external users were having the same issue).

  • KaranAwtani1 Karan Awtani (@KaranAwtani1) reported

    @IamVishaLL @Outlook Same here. Some issue between Microsoft and Etisalat apparently. My hotmail and office365 work system is not working.

  • TheZoeyyy زهرة النميري 🇦🇪⭐️⭐️ (@TheZoeyyy) reported

    @TechMrHenderson @MicrosoftUAE @Outlook It’s down in Dubai too..

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