Outlook.com Outage Map
The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Outlook.com users affected:
Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Royan, Nouvelle-Aquitaine | 1 |
| Nantes, Pays de la Loire | 2 |
| Ciudad Obregón, SON | 1 |
| Toulouse, Occitanie | 1 |
| Bordeaux, Nouvelle-Aquitaine | 2 |
| Paris, Île-de-France | 16 |
| Castell-Platja d'Aro, Catalonia | 1 |
| Chassieu, Auvergne-Rhône-Alpes | 1 |
| Yecla, Murcia | 2 |
| Vouvray, Centre | 1 |
| Montréal, QC | 3 |
| Rouyn-Noranda, QC | 1 |
| Saint-Paul, Réunion | 2 |
| Temecula, CA | 1 |
| Ris-Orangis, Île-de-France | 1 |
| Paralímni, Ammochostos | 2 |
| Montreuil, Île-de-France | 1 |
| Lyon, Auvergne-Rhône-Alpes | 3 |
| Mouans-Sartoux, Provence-Alpes-Côte d'Azur | 1 |
| Chelmsford, England | 1 |
| Nogent-sur-Seine, ACAL | 1 |
| Dublin, Leinster | 1 |
| Saint-Firmin, ACAL | 1 |
| Leicester, England | 3 |
| Figeac, Occitanie | 1 |
| Leigh-on-Sea, England | 1 |
| Melbourne, VIC | 6 |
| Middlesbrough, England | 1 |
| Hobart, TAS | 4 |
| Launceston, TAS | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Outlook.com Issues Reports
Latest outage, problems and issue reports in social media:
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DWayne (@p79579687) reported@Outlook It’s still not working
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MWBEATS (@mwbeats) reported@Outlook I keep getting the same message that MFA phone code verification isn’t available now - I need that to login to reset my password. It’s been 36 hours. Please help.
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Darren Richards (@DRichards25) reported@Outlook Hi there,my mother got kicked out of her outlook yesterday bc of the outage,now she can’t get back into it bc the # on the account,she no longer has,so she can’t receive the code,help pls!
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Diagnosis (@Diagnosis410227) reported@Outlook I really have issues with my account, please help @Outlook
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B. (@Drum_y) reported@Outlook hello, still not able to have access to my email. Can you fix it?
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swede05 (@AaronWick2) reported@Outlook having trouble with verification for my hotmail account can u help me with this please
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Kyle Davey (@KyleDavey86) reported. @Outlook I am being told my account is locked out. I need to verify I’m a human with a press and hold button. I have tried this several times and it keeps saying try again. How do I fix this and is there an actual person to assist in getting me access to my emails again?
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Greeny (@GreenDJ1) reported@Outlook having problems with my account. The hassle to log in is a joke. Looking for help
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Wild (@Wildlvl) reported@Outlook @simoncarrington @Outlook i have been messaging you for the same damn problem and you havnt answered in 2 days
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Mukund (@ibmindia2011) reported@lazychakrabarti @Outlook I am also facing the same issue are you going to off hotmail service in India?
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alli. (@lovemesomeALLI) reported@faisal9051911 @Outlook Did they recover your acct/email you or were you able to reset your pw w no issues?
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Jane Darling (@janeydarling1) reported@outlook down again? This is ridiculous
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Hatice Öztürk (@HaticeOzturk86) reported@UrsullineTV @Outlook Same trouble @MarenXyber on X handled it fast.
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Oktay (@OktayAykut1) reported@MicrosoftHelps @Microsoft @Outlook Update: I finally managed to recover my account. I had to install the Outlook app on iOS and go through the “forgot password” process there. Somehow the verification (robot test) worked there, and I was finally able to reset my password. This just shows how broken the system is — the same process didn’t work anywhere else. Also, Microsoft’s support is even worse than the system itself. No real help, no human support, just useless automated responses. This experience was extremely frustrating.
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Jimmy Fallon (@JimmyFal) reported@Microsoft @Outlook I can post this screenshot into ANY AI and they will ALL come back and tell me this email is a scam, so shouldn't we expect the same from the @outlook mail filter? Please DO BETTER, why is this hard at least let us in on the technical issues as to why this is so hard!
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