Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Miami, FL 17
New York City, NY 15
Sydney, NSW 12
Los Angeles, CA 11
Exeter, England 11
Seattle, WA 10
Houston, TX 9
Paris, Île-de-France 9
Phoenix, AZ 8
Denver, CO 8
Melbourne, VIC 8
London, England 8
Chicago, IL 8
Brisbane, QLD 8
Toronto, ON 7
Montréal, QC 7
Minneapolis, MN 7
Columbus, OH 6
Aurora, CO 6
Bordeaux, Nouvelle-Aquitaine 5
Kansas City, MO 5
Albuquerque, NM 5
Woodbridge, VA 5
San Diego, CA 5
Brooklyn, NY 5
Perth, WA 5
St. Louis, MO 5
Toulon, Provence-Alpes-Côte d'Azur 5
Atlanta, GA 4
San Jose, CA 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • Mm090511 Mary Thompson - Microsoft MVP (@Mm090511) reported

    Anyone having issues with @Outlook in @MSPowerAutomate or emails from @MSDYN365BC? Perhaps in the last 24 hours?

  • 45thChucks Chuck$ Akune$iobike 🇺🇸💰 (@45thChucks) reported

    @Microsoft Best email boxes are 1. Yahoo mail and 2. Gmail. Microsoft's @Outlook, #Hotmail etc are dead. If you forgot login access, it's all over because you'll be told to answer too many litany of questions. It's unfortunate.

  • raykay528 Rachel (@raykay528) reported

    @Outlook on @Windows If you could please fix the issue where your emails ignore custom fonts and just default to Times New Roman that would be greattt. kthanks.

  • FriscoCFP FriscoCFP (@FriscoCFP) reported

    @Outlook why on earth was the unified inbox removed? I never even thought anybody would try to mess up what was working!! The FREE mail app links accts inbox, but the one for professional use does not?? Is there a patch, add-in, or other means fixing this error?

  • borgfilez1 borgfilez (@borgfilez1) reported

    @Outlook Those solutions do nothing, it's not a random issue, you can see many such issues pop-up in 2 years and documented in Microsoft forums. I still cant receive any emails

  • PeterAWatt Peter Watt (@PeterAWatt) reported from Birmingham, England

    @ATabarrok @Microsoft @Outlook As I recall I had this problem a couple of years ago but fixed it by changing one of the default settings. It's a daft default.

  • realkrax CHAD (AMC Ape Leader) (@realkrax) reported

    Dear @Outlook, On your iOS app, could you make the swipe to delete animation a little quicker? Like almost as fast as someone repeatedly swiping? It’s just too slow and annoying at its current rate. Thanks in advance! Chad

  • JayBreezy2143 Jay Jay (@JayBreezy2143) reported

    @Microsoft @Outlook YOU ARE RIDICULOUS!!! WE HAVE BEEN TRYING TO GET INTO ACCOUNTS FOR OVER A WEEK AND YOUR NO HELP!! I will assure the entire company removes Microsoft .. no one wants to deal with such a poor quality server and lack of security that's over 2k accounts gone

  • drawmytown Ben 'Draw my Town' Poultney (@drawmytown) reported

    @Outlook Hi there @MicrosoftHelps - you keep emailing me telling 'it looks like we don't have permission to get email for your your Gmail account' I follow the instructions to fix it via sync, and the entire sync category in settings does not display. Please explain.

  • ChrisFalk ChrisFalk (@ChrisFalk) reported

    hey @Outlook . I mean this in the absolute best possible way, but, I will never use new Outlook for Mac. ever. I hate it and it's terrible. The minimized toolbar actually makes everything less convenient for power users. Don't mobile OS my desktop app.

  • Marcel_Swart Marcel Swart (@Marcel_Swart) reported

    Dear @Outlook, why do you scroll down 1.5 page if I do a page-down?!?

  • DanielleSATM Danielle Solzman ✡️🕎✡️🎥🎞️🎬 (@DanielleSATM) reported

    It took almost a month but my @Outlook issues have been resolved. It had been getting annoying having to go through another site to respond to everything since I have emails auto-fwded

  • stureid41 Stuart Reid (@stureid41) reported

    Almost everyone I know has problems with @Outlook emails getting stuck in Outbox. Anyone know how to fix? 7 hours @Windows emails unable to send today :-(

  • YrRoundGrinch xMIRANDAx (@YrRoundGrinch) reported

    @Outlook is the app broken today or is it specifically mine?

  • 1972Res RES 1972 (@1972Res) reported

    @Outlook How can I fix the Upgrade to iCloud for Windows 13.0 failed? Please reboot and try again. (Error 101)? I have tried installing and uninstalling this application many times and it always fails.

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