Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 18
Exeter, England 17
New York City, NY 15
Miami, FL 15
Sydney, NSW 12
Los Angeles, CA 10
Seattle, WA 9
London, England 9
Denver, CO 8
Minneapolis, MN 8
Santa Ana, CA 8
Brisbane, QLD 7
Perth, WA 7
Houston, TX 7
Phoenix, AZ 7
Toronto, ON 7
Aurora, CO 6
Melbourne, VIC 6
Toulon, Provence-Alpes-Côte d'Azur 6
Chicago, IL 6
Columbus, OH 5
St. Louis, MO 5
Ashburn, VA 5
Omaha, NE 5
Sacramento, CA 5
Brooklyn, NY 5
Lyon, Auvergne-Rhône-Alpes 4
Bowling Green, KY 4
Marseille, Provence-Alpes-Côte d'Azur 4
Atlanta, GA 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • 0dayWizard MLT (@0dayWizard) reported

    @Outlook have your developers been smoking crack or something? I try login to email #1 and it tells me I need to send a verification code to email #2 So I try login to email #2.. and it tells me i need to send a verification code to email one. Brilliant design choice guys!

  • caseyc792 Casey Cunningham (@caseyc792) reported

    @Outlook your online support system sucks. Can I please speak to someone over the phone to help me with an email issue?

  • Nick_J_Gatti Nicholas Gatti 🇺🇸 (@Nick_J_Gatti) reported

    @Outlook The worst chatbots. the worst customer service and truly circular software. There is no way to efficiently get to the bottom of a problem. DM me.

  • Kervyn_Maxim Kervyn maxim (@Kervyn_Maxim) reported

    @Outlook Can't login to my account a week now plz help

  • bgaprogrammer Jorge Ramírez (@bgaprogrammer) reported

    @PaulSvL @Outlook Same here, the app is not working properly with iOS15

  • PaulSvL Paul Storm van Leeuwen (@PaulSvL) reported

    @Chef050 @Outlook Interesting. My last app update for Outlook was two days ago and until the iOS 15 update it worked just fine. The Exchange Online back-end is not the issue, since I have a work account in the regular iOS app and that works fine.

  • RDonagher Ronan Donagher 🏍🚲🚲🚲🚗 (@RDonagher) reported

    @Outlook - we have a number of users with the iOS app on iPhone not updating. Notification will register the number of new emails but when outlook is opened it is not updating and does not give an error message. Workaround is to delete account and re add it. Latest app & 14.8 ios

  • RichJPuttick Rich Puttick🇬🇧🇪🇺 (@RichJPuttick) reported

    @PaulSvL @Outlook Same i had the beta of ios 15 for over a month and no issue but as soon as the public release came out I’m getting no notification or anything for any new emails

  • gadinia345 gadinia (@gadinia345) reported

    @blakemore2306 @Outlook Dm @viewcyberhelp for instant recovery ASAP he help me solved my problem when I have similar issue with my locked account. 100% sure

  • NeonThePanda Neonski (@NeonThePanda) reported

    @Microsoft @MojangSupport Can i have some help, i tried signing into @Outlook and it's not working! i tried your forum and it not approving :/ Please help... i want to play Minecraft!

  • fawzleft snow1430 (@fawzleft) reported

    @Outlook please help, i have Outlook Arabic, the problem is that I have Hijri and Gregorian dates within one email. that is, the current message is in Hijri and when I vew the previous message I see it in Gereogrian Date although they are in same email! how to have Hijri in all messages?

  • ChronSyn Scott Pritchard (Powered by Copilot) (@ChronSyn) reported

    Man, the recent issue of @Outlook 365 freezing when switching between inboxes is really starting to grind my gears. Everything was fine until about a month ago. Now it hangs for 30-60 seconds whenever I change inboxes.

  • ivanmm27 Ivan Moreno (@ivanmm27) reported

    @Outlook Anyone is having problems with outlook? I don't receiving emails

  • chenhogi Chen Hogi (@chenhogi) reported

    @Outlook Hi, my push notifications seem to be broken on iPhone since yesterday, first on iOS 14.8 and now on iOS 15 after updating.

  • talk2alie Mohamed Pussah (@talk2alie) reported

    @Outlook is truly a terrible application, on every platform!!!! 😡

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