Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Alcázar de San Juan, Castilla-La Mancha 41
Paris, Île-de-France 23
Madrid, Comunidad de Madrid 17
London, England 15
Woodbridge, VA 14
Chicago, IL 10
Denver, CO 9
Seattle, WA 8
Toronto, ON 8
Fulham, England 7
Ashburn, VA 7
Dallas, TX 7
San Diego, CA 6
New York City, NY 6
Bristol, England 6
Sydney, NSW 6
Montréal, QC 6
Marseille, Provence-Alpes-Côte d'Azur 5
Miami, FL 5
Las Vegas, NV 5
Southampton, England 5
Manchester, England 5
Bowling Green, KY 5
San Jose, CA 5
Los Angeles, CA 4
Colorado Springs, CO 4
Perth, WA 4
Ottawa, ON 4
Boston, MA 4
Toulouse, Occitanie 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • amgoth2000 amgoth2000 (@amgoth2000) reported

    Well jeez what a way to start a Monday, my email @Outlook went down sigh I'm job hunting and I rather need my email to do this :(

  • paul_rodio Paul Rodio (@paul_rodio) reported

    @thekarenjoy @Outlook I have the same issue and have contacted @MicrosoftHelps . They have been no help at all, only saying to "clear your cache". We need a solution!

  • saleempsgct Saleemmohamed (@saleempsgct) reported

    @Outlook @Mrjukesy I too have the same problem today. Unable to login to Outlook web mail due to captcha verification issue

  • lizasantana Liza Santana (@lizasantana) reported

    Is anyone who has their hosting via @HostGator and uses @Outlook having the same issue as me (no one is getting my emails). Apparently due to a migration going on for weeks! #horrible

  • a_arknu Asbjørn (@a_arknu) reported

    @Office365 @Office365_Tech Seeing errors calling IMAPIProp::GetProps in an Outlook addin after updating to @Outlook 2206. 2205 has no issue, but 2206 fails with 0x80004005. Any ideas? This seems like a bug introduced in 2206.

  • Nintendanboo1 Frodo Booth (@Nintendanboo1) reported

    @Outlook I have sent a message so i hope you can help me with this issue

  • DrieseJanssen Dries Janssen (@DrieseJanssen) reported

    @Outlook @TomAtTesco I am having similar issues on my iPhone and the app closes the moment I open it up. Is it a widespread outage?

  • danaru2011 danaru (@danaru2011) reported

    @Outlook I cant login to my hotmail account. It always loads the mailbox for a millisecond then brings up a captcha screen without an image loaded. Trying the audio option redirects to an error 500 page. (I can however log into my microsoft account with no problem). Any idea?

  • cmart7171 Cheryl (@cmart7171) reported

    @ZachArbeitel @Outlook @MicrosoftHelps I am having same issue as well with outlook web emails

  • gingerbgrl Justwastingtime (@gingerbgrl) reported

    @Outlook - seems outlook servers are down for certain regions and my inbox is not receiving emails.

  • PettefordTim Tim petteford (@PettefordTim) reported

    @Outlook Fix your notifications. Back to not working today !!!!!!!

  • iStevensD Dan Stevens (@iStevensD) reported

    Ever since Sunday, @Outlook will not open on my iPad Pro (iPadOS 15.5). When clicking the app icon, I see the initial screen for a second and the app just shuts down. No error messages. Looking at the comments in the AppStore, others are having the same problem.

  • MarkMcLean1976 Mark Mclean (@MarkMcLean1976) reported

    @Outlook my Hotmail isn’t working on my iPhone, I get error code can you help

  • vickyjo Victoria Walberg (@vickyjo) reported

    @IntuneSuppTeam @Outlook Hi, is there an update on this please? As I had to uninstall all the apps I can't tell if a fix has been pushed out. Thanks

  • PettefordTim Tim petteford (@PettefordTim) reported

    @Outlook Why are your notifications still not working?

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