Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Alcázar de San Juan, Castilla-La Mancha 32
Paris, Île-de-France 24
Madrid, Comunidad de Madrid 24
Woodbridge, VA 14
Chicago, IL 13
London, England 10
Dallas, TX 9
Sydney, NSW 9
Seattle, WA 8
Toronto, ON 8
New York City, NY 7
Ashburn, VA 7
Atlanta, GA 7
Denver, CO 7
Minneapolis, MN 7
Bristol, England 6
Miami, FL 6
Montréal, QC 6
Manchester, England 6
San Diego, CA 5
Sacramento, CA 5
Charlotte, NC 5
Boston, MA 5
Bowling Green, KY 5
San Jose, CA 5
Brisbane, QLD 5
Columbus, OH 5
Ottawa, ON 4
Philadelphia, PA 4
Bogotá, Distrito Capital de Bogotá 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • patricksim1234 Patrick Simington (@patricksim1234) reported

    @Outlook is Outlook down I've been having issues with the app today on my phone with it not syncing my emails.

  • andrewp3283 Andy Proudman (@andrewp3283) reported

    @Outlook any issues some of our users have been disconnected from service with outlook, we mail working fine?

  • ResourcefulMom Amy Lupold Bair (@ResourcefulMom) reported

    @gmail I just tried switching from new @Outlook to the legacy version and the missing emails appeared again. Problem solved!

  • trading4waves2 Justin Lee (@trading4waves2) reported

    @Outlook How come @outlook is not informing their users about the server outage?

  • EpicGeek EpicGeek (@EpicGeek) reported

    @Outlook Hey Outlook, a friend has problems with his password, no longer has his mobile linked to the account and doesn't remember the information that the form requires. Is there any way for him to get support?

  • JeffGreeneLearn Jeff Greene (@JeffGreeneLearn) reported

    Dear @Outlook - please fix your email signature bug on the Mac asap. It's really annoying. Kthxbye.

  • KiPos_info boosted Bobby Tables (@KiPos_info) reported

    reproducible #outlook for windows crashes on multiple computers when hovering contacts. looks like a new issue for today @MSFT365Status @Outlook. version 15330.20298 which is obviously yesterdays patch...

  • ChrisFalk ChrisFalk (@ChrisFalk) reported

    @Outlook Please. I'm begging you. STOP trying to get me to use New Outlook for Mac. I am not some luddite who hates change. New Outlook is just genuinely terrible for power users.

  • CwdSubs CWD Subs (@CwdSubs) reported

    Hey @Outlook , when Gmail-style keyboard shortcuts are selected, the "V" shortcut no longer opens the "Move to folder" dropdown. It has stopped working about six weeks ago. Please fix - thanks. (Ad-Free Outlook subscriber here.)

  • vishal_kaushikk Vishal Kaushik 🇮🇳 (@vishal_kaushikk) reported

    @Outlook is outlook down today? #outlookdown

  • willis_1983 Phillip Palmer (@willis_1983) reported

    @KiPos_info @MSFT365Status @Outlook we are having the same issues. Bad patch?

  • jjenreich Jen Reich (@jjenreich) reported

    .@MicrosoftHelps is Outlook for Mac down? My inbox has not updated since last night! @Outlook #Outlook

  • daveburto1 david burton (@daveburto1) reported

    @Outlook Also this didn't fix anything

  • titania1224 Cristina Robinson (@titania1224) reported

    @gallemanrx @Outlook We are having same issue - in offices located in Columbus & Atlanta, GA. Most of our users are using Wow as their ISP - which is what we are using in our office. We think it is Wow. Weird thing is it only does not work with anything Microsoft. everything else works

  • DonaldTreeHive Donald Farmer (@DonaldTreeHive) reported

    @SQLAllFather @Outlook I don’t understand why MSFT are so bad at this aspect of design. Trans is dreadful. Outlook too. People need to be able to switch off notifications. It’s not a nice-to-have. It’s a critical issue for the emotional health of many users.

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