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Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Liverpool, England 40
Madrid, Madrid 4
Milton Keynes, England 1
Quito, Pichincha 26
Brussels, Brussels Capital 3
Sunderland, England 2
Stamford, CT 7
Marietta, GA 1
Oakland, CA 3
Shek O Village, Southern 1
Dubai, Dubai 1
Branford, CT 1
Valencia, Valencia 1
Millis, MA 1
Airdrie, Scotland 2
West Chester, PA 1
Township of Abington, PA 2
Atlanta, GA 6
Baltimore, MD 4
Villemomble, Île-de-France 5
Berlin, Berlin 1
Woodbridge, VA 12
Adelaide, SA 8
Jackson, MN 2
Bridgend, Wales 1
Township of Evan, KS 2
Huntington Station, NY 1
City of Saint Louis, MO 1
Tijuana, BCN 1
Colwyn Bay, Wales 2
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • fiogozalo
    fgozalo (@fiogozalo) reported

    @Outlook I am having trouble logging into my account through the Outlook app. A few days ago my emails were not loading, I uninstalled the app and now I cannot log in with my email. What can I do? I need help.

  • Lewi54ox
    Lewis Fox (@Lewi54ox) reported

    @Microsoft @Outlook tried signing into my account on my Xbox. Couldn’t so had to try sign in on my Hotmail. Couldn’t, tried resetting password on the app gave ALL MY OWN CORRECT INFO. Couldn’t, tried calling for help, got told to sign in online to reset password. Honestly🤬

  • chrissycee75
    Christina B Juras (@chrissycee75) reported

    @Outlook please fix your web-based calendar so it doesn't default to all-day meetings

  • BrewLawDawg
    John Greene (@BrewLawDawg) reported

    @status_is_down @Outlook is not working Samsung Galaxy S26 Ultra

  • Henrickson145
    Logan Henrickson (@Henrickson145) reported

    Hey @Outlook, why cant I get any verification codes sent to my phone to change email passwords? Unable to currently login, and unable to update a password. Help.

  • LiamD21
    Liam Donoghue (@LiamD21) reported

    @Outlook I am having trouble logging into my account. I changed my password on my desktop yesterday and trying to update on my phone and it won’t work. I then try and log into my desktop and it won’t let me as I have ‘tried to many times’.. this is ridiculous

  • LouisArthu66843
    Louis Arthur-Brown (@LouisArthu66843) reported

    @Outlook @Microsoft looks like the Outlook mobile app is experiencing widespread problems - stuck loading, all troubleshooting failing.

  • TheDwightYoung
    Dwight Young (@TheDwightYoung) reported

    @Microsoft @Office @Outlook Why does Outlook for Mac always have non-stop issues? Why is my desktop app unable to Sync or connect for hours, sometimes even the entire day, multiple times per month? There's some MAJOR issues inside Outlook for Mac OS and it's not just mine.

  • EDDGcr
    EDDG Creative (@EDDGcr) reported

    @Outlook Horrible tech support, having email issues, and everyone I get just passes me to another department. This is only going to get worse! #needalternative #trainbetter

  • daniperdomo92
    Dani.🇻🇪 (@daniperdomo92) reported

    @Outlook @Microsoft @MicrosoftHelps Im Still struggling to regain access to my Hotmail account. Recovery forms still not working.. 2/3 months and counting… i have evidence that I'm the legit owner

  • mentalmasterpie
    Mental Masterpiece (@mentalmasterpie) reported

    their is a problem in outlook mail app, its automatically log out after some days @Outlook

  • kevinsar
    Kevin Sar (@kevinsar) reported

    @Outlook y'all broke your android app today, check your reviews no one can login

  • DarcinAkin
    Dr. D. Akın (@DarcinAkin) reported

    @Outlook @Office what happened to the MS apps these days? I have to submit password everyday to login. It was monthly before.

  • MisterKayne76
    Mister Kayne (@MisterKayne76) reported

    Over 10 lockouts and endless appeals later, @Outlook is officially the most "secure" account I own—mostly because even I can't get into it. @Microsoft , please fix this verification loop. It’s exhausting.

  • souvik610
    Souvik Mukherjee (@souvik610) reported

    @Outlook I'm having authentication error for my outlook email id

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