Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Miami, FL 15
Sydney, NSW 14
New York City, NY 14
London, England 12
Los Angeles, CA 12
Paris, Île-de-France 11
Seattle, WA 11
Brisbane, QLD 10
Houston, TX 10
Denver, CO 9
Melbourne, VIC 8
Chicago, IL 8
Phoenix, AZ 7
Toronto, ON 7
Montréal, QC 7
Liverpool, England 6
San Diego, CA 6
Calgary, AB 6
Minneapolis, MN 6
Perth, WA 6
Aurora, CO 6
Marseille, Provence-Alpes-Côte d'Azur 5
Atlanta, GA 5
Kansas City, MO 5
San Jose, CA 5
Columbus, OH 5
Albuquerque, NM 5
Woodbridge, VA 5
Brooklyn, NY 5
St. Louis, MO 5

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • MichelleSomenek CK National Recruiting (@MichelleSomenek) reported

    @Outlook at 10amCST my email glitched and is not working. When I compose a new email it is tracking all changes as I type and the top bar is gray. I am unable to change font, make bullet points, etc. My emails look VERY unprofessional.

  • veryposhpuppy Allison Jones (@veryposhpuppy) reported

    @HelenDownham @Outlook @microsoft said it was a widespread problem and they were working on. Been happening to me for over a week

  • pxyne__ Joshua Payne (@pxyne__) reported

    @Outlook why da rasss I can’t sign in , I know damn well I ain’t change my password

  • frostbitten Matthew Seremet (@frostbitten) reported

    Doing some googling it seems a lot of people have trouble sending simple emails to their friends and family on #hotmail (@Outlook). It'd be okay if hotmail would report back that it wasn't delivered, but it doesn't. It's a void.

  • lucyjadebuglass Lucy Buglass (@lucyjadebuglass) reported

    @Outlook Hi, I'm having issues with my emails as I'm not receiving any new ones via desktop but they're coming through without any problems on my phone app. Any idea how to fix this? Thank you!

  • hisrulz trevor Lukeman (@hisrulz) reported

    @CrystalPratts @Outlook Sorry about that ma’am I had something similar happen to me when I upgraded my phone but I messaged NINTHPRO on Instagram and they fixed the issue. Give them a try and they respond immediately

  • krubenok Kyle Rubenok (@krubenok) reported

    @ChristosMatskas @Outlook As soon as you sign in with a single premium M365 account (business or personal) the ads go away.

  • jeronevw 🤓🇳🇱 (@jeronevw) reported

    @ChristosMatskas @jfversluis @Outlook So, the tracking is clearly not working then.

  • PammaSuzyQ Pamma (@PammaSuzyQ) reported

    @dddbest @Outlook I have however used Outlook on Firefox Browser, on both MacBook Pros, w/o too much problem. Sometimes it doesn’t sync is all.

  • mehngifeminist Meowngi Feminist (@mehngifeminist) reported

    People at @Outlook, who do I have to pay to be taken to the Sign In page instead of You have been Signed Out Page, everytime I open Outlook?

  • ShayON_FGC Shay Farsi (@ShayON_FGC) reported

    @Outlook is the worst Mail service that i have ever seen. They locked my mail for literally no reason and when I tried to unlock it, they send a code to my number that never came and have to WAIT 24 HOURS just to try it again! Oh and talking to support only possible via sign in!

  • Terry_AbilasIT Terry Saliba (@Terry_AbilasIT) reported

    Why is the new search function in @Outlook so s**t and broken. Never finds relevant emails and whatever predictive AI is going needs to stop. Frustrating for not just me but also clients too. @MicrosoftSB @Windows

  • RossingtonDC Ross Raphael (@RossingtonDC) reported

    @office365 @outlook SPAM on your Hotmail/Outlook365 platform is beyond out of control. I don't have these issues with my GMail and high speed internet provider's email platforms. Any chance you guys were already aware of this and are close to a solution?

  • DJ47525814 DJ (@DJ47525814) reported

    @MicrosoftHelps Thank you for responding! The exact message I get is "Sign in with @outlook.com is blocked for one of these reasons : Someone entered the wrong password too many times. When I submit the form to unblock it I get auto rejected.I just would like my account to be unblocked.

  • martinclarkson martinclarkson (@martinclarkson) reported

    @markwilsonit @Outlook Nope, not just you. Every time I am stood in the dentist trying add an appointment on my phone I feel like my IT skills have fallen down the drain!

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