Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 69
Madrid, Comunidad de Madrid 41
Sturgis, MI 38
Preston, England 38
Mexico City, CDMX 37
Quito, Provincia de Pichincha 37
Guayaquil, Provincia del Guayas 28
Bogotá, Distrito Capital de Bogotá 23
Guadalajara, JAL 16
Barcelona, Catalunya 13
Monterrey, NLE 13
Wellingborough, England 12
London, England 9
Toulouse, Occitanie 9
Zapopan, JAL 9
Puebla, PUE 8
Valencia, Comunitat Valenciana 8
São Paulo, SP 7
Montréal, QC 7
Dublin, Leinster 7
Chihuahua, CHH 6
Brussels, Bruxelles-Capitale 6
Los Angeles, CA 6
Gómez Palacio, DUR 5
Montpellier, Occitanie 5
Houston, TX 5
Mérida, YUC 5
Cali, Departamento del Valle del Cauca 5
Oslo, Oslo County 4
Ivry-sur-Seine, Île-de-France 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • JLthesecond JL (@JLthesecond) reported

    @MicrosoftUK @Outlook your verification system does NOT work for outlook. My partner is locked out of his e-mail with important emails coming in and he is now blocked out of it even with his password. Fuming. We have tried to recover it with all his details and it is not working!

  • onghu Mohit Sindhwani (@onghu) reported

    Any power @microsoft @Outlook users here? I have a strange problem: when I move/ delete emails in Outlook Desktop on Windows (@Office365 & OST), it doesn't always move it out of Inbox elsewhere - only within the client. The emails stay in Inbox on OWA & other clients. Ideas? Thx!

  • Stevenm298 Steven (@Stevenm298) reported

    @AlexHutchings87 @Outlook Dm @movicyberhelp ASAP he help me solved my problem when I have similar issue with my locked account. His good and fast

  • jessicaviveross 𝑡𝑟𝑎𝑛𝑞𝑢𝑖𝑙𝑖𝑡𝑎☯︎︎ (@jessicaviveross) reported

    @Outlook i literally havent been able to receive any emails since last thursday. i have time sensitive things bring sent. i can sign in on multiple devices but it says it hasn’t updated since 7/22. HELPPP MEEEEE😮‍💨🥺

  • genevievewicker genevievewicker (@genevievewicker) reported

    @alonbrown @Outlook Alon, another issue… prior behavior I could click reply or forward and immediately start typing. Now I have to pause as the draft opens in Outlook proper. If I don’t pause, I either get beeped at for typing too soon or the first part of my words are missing.

  • MaikNog MaikNog (@MaikNog) reported

    Does anyone has a clue why @Outlook suddenly throws 550 Message blocked as spam from hotmail to hotmail only? Issue on @SparkMailApp on desktop and phone, and only for last few days? Nothing changed knowingly from my setup.

  • jackrosslav Jackie-Ross Lavender (@jackrosslav) reported

    Why is @Outlook so terrible?! Every time you sign in it takes you through at 65 step verification process and then tells you you don’t own the account. For **** sake just let me log in! No wonder why I switched to @gmail

  • onghu Mohit Sindhwani (@onghu) reported

    @barthoi @Outlook @Office365 Honestly, seems like an Outlook/ Windows search issue. I'd recommend: - add a new profile & let it sync again - don't sync all mail. Set it to 3yr/ 5yr - don't file mail while sync is happening For me, it works sometimes, fails sometimes. I need to work with Outlook support yet!

  • PamD200 Pam D. (@PamD200) reported

    @drsltaylor @Microsoft @Outlook No.....and I'm on the same server

  • OnuuwaJ Onuuwa Jude (@OnuuwaJ) reported

    @AntonyCornforth @Outlook Recently support services are very annoying...my account was having this same issue earlier today, I contacted support but they wouldn’t help me, all thanks to those who referred global_protect_security on Instagram to me, they were very trustworthy am sure they can help you

  • sagarvaitha0 Sagar (@sagarvaitha0) reported

    @Outlook Still not working can't unblock please suggest other way

  • daronyondem Daron Yondem (@daronyondem) reported

    @Outlook Just to be sure I got this right, I have shared a screenshot and an issue about Outlook for Web and you shared a link about Outlook Desktop. Am I missing something?

  • ElishaLashe Elisha Lashe (@ElishaLashe) reported

    @Outlook hey my webmail is down and my IT person is currently unavailable. Helpp meh!!

  • princeofpalmair getinholdonshutup (@princeofpalmair) reported

    @Outlook WTF IS GOING ON. IM NOT ABLE TO GET MY MAIL. ARE YOU SHUT DOWN?

  • darkhorse166 Norman Ma (@darkhorse166) reported

    @Outlook Has someone broken the Focused Inbox algorithm recently? Lot more emails getting in there recently that weren't before. Manually updating them is tedious.

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