Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 18
Exeter, England 17
New York City, NY 15
Miami, FL 15
Sydney, NSW 12
Los Angeles, CA 10
Seattle, WA 9
London, England 9
Denver, CO 8
Minneapolis, MN 8
Santa Ana, CA 8
Brisbane, QLD 7
Perth, WA 7
Houston, TX 7
Phoenix, AZ 7
Toronto, ON 7
Aurora, CO 6
Melbourne, VIC 6
Toulon, Provence-Alpes-Côte d'Azur 6
Chicago, IL 6
Columbus, OH 5
St. Louis, MO 5
Ashburn, VA 5
Omaha, NE 5
Sacramento, CA 5
Brooklyn, NY 5
Lyon, Auvergne-Rhône-Alpes 4
Bowling Green, KY 4
Marseille, Provence-Alpes-Côte d'Azur 4
Atlanta, GA 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • jujuisdoodoo sleepy joe 💤 (@jujuisdoodoo) reported

    OUTLOOK EMAIL IS SO ******* TRASH PLEASE GOD FIX YOUR **** @Outlook

  • UnholiestJedi UteyMcUteface (@UnholiestJedi) reported

    Hey, @Office365 @Outlook *** "This problem occurs if the total size of all templates in the My Templates app is more than 32 kilobytes (KB). The My Templates app has a total size limit of 32 KB for all templates."

  • IamJanaya Janaya Wilkins (@IamJanaya) reported

    Anyone else having issues with MS @Outlook this morning?

  • scouse_l ScouseKidL (@scouse_l) reported

    @Outlook Are you currently having an issue with any servers as no one in my business can log into Webmail?

  • johnmassie John C. Massie (@johnmassie) reported

    @cdotneufeld @Outlook @Office365 The not syncing is left over from Exchange days of client/server rules. Now, why this hasn’t been overhauled is beyond me. Just like, why can’t you sync my dang signatures to my O365 account?

  • jdhulme Jdhulme (@jdhulme) reported

    @Apple iPhone @Outlook are you having issues syncing with @gmail ?

  • Jimmy_Taylor_06 Jimmy Taylor (@Jimmy_Taylor_06) reported

    @Outlook Yes, it's still happening. It's been happening for so long! Yesterday I had emails in my inbox that i deleted last thursday.. they still pop up, no matter how many times i delete them! It's not a huge problem, obviously, but it gets so frustrating!

  • Lenev1979V Sandra (@Lenev1979V) reported

    @Outlook Some mails are NOT RECEIVED in Hotmail, Outlook!!! Important mails!!! This is really a problem!! (not in spam folder, nor in deleted items). What kind of a problem this is!! For microsoft? What a disaster!!!

  • ashyrose7 Ashyrose 🌹🦒 (@ashyrose7) reported

    Is @Outlook down?

  • elpuntoderocio Rocío Madera (@elpuntoderocio) reported

    @Majo_rg @Outlook you need to figure this ☝🏽 out. Seems to be a common issue. I resisting switching, but yesterday I lost 30 min trying to find an important email. It seems that I am not alone on this. Any tips? Updates? It has just been getting worse for me.

  • MikeSageChicago Michael Sage (@MikeSageChicago) reported

    Why is it that Outlook is the most likely candidate for not having shut down correctly? @Outlook

  • shujun89 Jason Hoang (@shujun89) reported

    @Outlook I'm getting too many spam automatically adding events into my calendar. Can you please fix it? Thanks.

  • jzachilas John Zachilas (@jzachilas) reported

    Is there a known issue on the iOS @Outlook app? None of our clients are able to properly setup their IMAP accounts. Any security constraints we’re missing out?

  • MiloMike63 Milo (@MiloMike63) reported

    @Outlook Hate the new look. And why does my IMAP account work on the old version (16.47) but not the new? Already switched back! Wish they'd stop fixing what ain't broken and fix the broken stuff faster. Still, it's marginally better than Mac Mail...just

  • network_charles ԹɑϲƘҽԵ ՏաíԵϲhҽժ ɑԵhҽӀҽԵҽ 💌™️ (@network_charles) reported

    What's the deal with @Outlook? Recently, 80% of my email has been found in the junk folder. Is anybody else having this problem?

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