Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Alcázar de San Juan, Castilla-La Mancha 39
Paris, Île-de-France 23
Madrid, Comunidad de Madrid 19
Woodbridge, VA 14
Chicago, IL 12
London, England 12
Dallas, TX 9
Sydney, NSW 9
Denver, CO 8
New York City, NY 8
Toronto, ON 8
Ashburn, VA 7
Seattle, WA 7
Fulham, England 6
Miami, FL 6
Bristol, England 6
Montréal, QC 6
San Diego, CA 5
Las Vegas, NV 5
Southampton, England 5
Manchester, England 5
Sacramento, CA 5
Boston, MA 5
Bowling Green, KY 5
San Jose, CA 5
Brisbane, QLD 5
Colorado Springs, CO 4
Perth, WA 4
Ottawa, ON 4
Philadelphia, PA 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • cdrider1 Craig (@cdrider1) reported

    @Outlook Well, this is iOS as stated. And that web page shows everything green which is clearly incorrect. Please can you acknowledge this issue and provide a timescale to resolution. Thank you.

  • southcoastgal Twinkle 🧚‍♀️ (@southcoastgal) reported

    @Outlook real problems with outlook constantly logging me out on my iPhone. It won’t even let me enter my password now. Just the wheel of doom going round and round.... so annoying!

  • GCurzon Curz (@GCurzon) reported

    Still having problems with @Outlook on my iPhone. Asks for password all the time 😡 - any help would be appreciated

  • RadJames James Sloothaak (@RadJames) reported

    @Outlook I saw you respond to somebody else with this issue via DM. I’ve filled out the form 3 times.

  • IamAmaka Amaka (@IamAmaka) reported

    @Outlook @AppleSupport can you guys please sort out this outlook password issue. This is literally every week now, I am tired of putting in my password. It’s becoming annoying

  • AlexCave001 Alex Cave (@AlexCave001) reported

    @Outlook any idea when you will have a fix for Apple devices constantly logging out of outlook emails? It’s been quite some time now 😭

  • juanlvo Juan Vivas (@juanlvo) reported from Luxembourg, Luxembourg

    @Outlook guys, I’m really tired to re-enter my password in the setup of my iPhone, is just working fine for a few days and then start to ask again the password, c’mon guys when this issue it will be over?

  • matt6t6 Matt Hart (@matt6t6) reported

    Hay @Outlook why do you keep dropping the passwords from our email accounts on iPhones ? Myself and quite a few of my friends have this issue @AppleSupport said to ask you as it appears to be an outlook issue #iphone #outlook #password

  • icsyrup philip (@icsyrup) reported

    @mademetoxic @Outlook I found a Fix . In iOS settings head to emails , delete outlook / Hotmail account . Re add it ... simple but effective fix . No more password prompts ... let me know how you get on 👌🙃

  • OldFatandGrey Old & Grey (@OldFatandGrey) reported

    @Microsoft365 @Outlook You’re letting down small businesses by not fixing the email bug with the latest iOS update @gmail here I come! I’m going to have to move emails

  • So__Fiene So_F (@So__Fiene) reported

    @JohnnyJohnnySun @Outlook @GaREE_UK Yeah I have this problem very boring ! WAKE-UP !!

  • GrandmaStormy Stormy Storms (@GrandmaStormy) reported

    @Outlook Hello! I have a iPad and today, in my emails, a note pops up saying something like, can't receive emails, the server is not connecting. Why is this happening?

  • BekamayMay 💜 (@BekamayMay) reported

    @southcoastgal @Outlook It’s been a well-known and wide-spread issue for quite a while now. They said a couple of weeks ago thy they’d fixed it, but they haven’t 😫

  • icsyrup philip (@icsyrup) reported

    @nicsmy @mademetoxic @Outlook I found a Fix . In iOS settings head to emails , delete outlook / Hotmail account . Re add it ... simple but effective fix . No more password prompts ... let me know how you get on 👌🙃

  • DaddyPudding85 Deano (@DaddyPudding85) reported

    @Outlook not only do my passwords on iOS need re entering AGAIN but now when I try to its just a blank loading screen and I can't actually do it. Sort it out! You've known about this issue for ages.

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