Outlook.com Outage Map
The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Outlook.com users affected:
Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Quito, Pichincha | 35 |
| Saint-Omer, Hauts-de-France | 1 |
| Saint-Mandé, Île-de-France | 1 |
| Stillman Valley, IL | 1 |
| Liverpool, England | 44 |
| Seattle, WA | 14 |
| Saint Clairsville, OH | 1 |
| Troy, NY | 3 |
| Sains, Brittany | 1 |
| Columbus, OH | 2 |
| Mörfelden-Walldorf, Hesse | 1 |
| Bristol, England | 1 |
| Bergerac, Nouvelle-Aquitaine | 1 |
| Kilmarnock, Scotland | 1 |
| Paris, Île-de-France | 34 |
| Eastland, TX | 1 |
| Stockholm, Stockholm | 2 |
| Chicago, IL | 17 |
| Dallas, TX | 20 |
| Pantin, Île-de-France | 1 |
| Nice, Provence-Alpes-Côte d'Azur | 3 |
| London, England | 23 |
| Sunrise, FL | 1 |
| Saint-Paul, Réunion | 1 |
| Rennes, Brittany | 1 |
| Presque Isle, ME | 1 |
| Adelaide, SA | 10 |
| Valence, Auvergne-Rhône-Alpes | 2 |
| Elk Grove, CA | 1 |
| Nantes, Pays de la Loire | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Outlook.com Issues Reports
Latest outage, problems and issue reports in social media:
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jamie (@jammyzizzle) reported@Outlook hi what is happening with email it’s been off for a week still can’t login what are you doing about it
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Ms.Tab00 (@MsTab00) reported@Outlook Posting while your servers are down is asinine behavior 🥴
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Gяace&Peteя♡ (@GraceJ_PeterM) reported@Outlook @MicrosoftHelps still not working - I cannot log into the mail app on iPhone with my Hotmail account. We are on day 3 now what’s taking so long…? Will it ever get fixed? @AppleSupport
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Shaz 🦋 (@soxxylady) reported@MicrosoftHelps @Outlook SORT THE MAIL APP OUT. IM NOT UPDATING MY PHONE JUST TO RECEIVE EMAILS. IVE LOST ALL MY IMPORTANT WORK EMAILS AS THEY ARE BLANK ON ALL OF THEM. SIGN IN STILL NOT WORKING ETC ETC. YOU BASTARDS 🤬🤬🤬🤬🤬🤬🤬
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Craig (@cjl85718) reported@simoes_romeo @Outlook Yup. Just fixed it. From last login attempt - need to wait about 1hr. Then these steps: Delete outlook from iPhone mail. Then hard reset phone. Then reinstall Outlook. This worked for me - might help you. Good luck
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Africanart4spaces (@AAFSart) reported@Outlook I have issues accessing my email but I keep getting AI blocking me from speaking to an actual human what the hell
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The Desert Fox🦊 (@LaurelioLF33) reported@PBennett_ @Outlook @MicrosoftHelps Confirmation code still not working but for a few minutes it allowed me to log in with password. Try incognito
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Jenny (@Rinatiic) reported@Outlook I genuinely don’t know if I was hacked or bc of this outage please fix it my god
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Koku Baboni (@ko_baboni) reported@Outlook, fix Outlook mobile!
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Julia Ullrich (@JuliaUllrich13) reportedWhat the heck is up with @Outlook?? Been locked out of my email for two days and all I get is “this verification method isn’t working right now” and then it says I’ve requested too many codes! Also can’t contact support cause I can’t sign in or access your chatbot :(
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Tech With Taylor (@TechWTaylor) reported@Outlook how much longer until this issue is resolved???
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Mark Young (@2_youngy) reported@kaleighlynnnn @MicrosoftHelps @Outlook Mine still down
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Shoes (@J_Keith101) reported@MSFT365Status @MicrosoftHelps @Outlook I am still unable to get into my Hotmail account after 3+ days on ANY device or app and internet. Please take these issues seriously and fix this. This is NOT an intermittent problem, it is an OUTAGE.
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GUAL CYBR (@gual_cybr) reported@ViEaglen06 @Outlook I can fix your account! Dm me
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Gяace&Peteя♡ (@GraceJ_PeterM) reported@Microsoft @Outlook @MicrosoftHelps What is taking so long?Mail app on iPhone still not working for outlook / Hotmail accounts. Asks to re-enter password put in correct password you say it’s wrong or too many times which is not right, then codes don’t come through!we need access!