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Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 16
Chassieu, Auvergne-Rhône-Alpes 1
Yecla, Murcia 2
Vouvray, Centre 1
Montréal, QC 3
Rouyn-Noranda, QC 1
Saint-Paul, Réunion 2
Temecula, CA 1
Ris-Orangis, Île-de-France 1
Paralímni, Ammochostos 3
Montreuil, Île-de-France 1
Lyon, Auvergne-Rhône-Alpes 4
Mouans-Sartoux, Provence-Alpes-Côte d'Azur 1
Chelmsford, England 1
Nogent-sur-Seine, ACAL 1
Dublin, Leinster 1
Saint-Firmin, ACAL 1
Leicester, England 3
Figeac, Occitanie 1
Leigh-on-Sea, England 1
Melbourne, VIC 6
Middlesbrough, England 1
Hobart, TAS 4
Launceston, TAS 1
Austins Ferry, TAS 1
London, England 10
Tunja, Boyacá 1
Lowestoft, England 1
Hackney, England 1
Redmond, WA 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • PermianLandman
    Permian Landman (@PermianLandman) reported

    Calling the new @Office @Outlook garbage would be unfair to all garbage. Why the heck would you come out with such a slow web app looking monstrosity. Go back to legacy.

  • mwbeats
    MWBEATS (@mwbeats) reported

    @Outlook I keep getting the same message that MFA phone code verification isn’t available now - I need that to login to reset my password. It’s been 36 hours. Please help.

  • MKFrainMaria
    MKM (@MKFrainMaria) reported

    @Outlook is there problems today? I’m not able to sign into my hotmail account or get a verification code! Been trying all day

  • Wildlvl
    Wild (@Wildlvl) reported

    @Outlook @simoncarrington @Outlook i have been messaging you for the same damn problem and you havnt answered in 2 days

  • xx01010xxc
    Wildo Tango (@xx01010xxc) reported

    @Outlook you're #hotmail recovery is not working, I need human assistance

  • SimonFearing
    Simon (@SimonFearing) reported

    @Outlook could somebody help me with signing in to email problems plz

  • misteryogee
    Yogee (@misteryogee) reported

    My live/microsoft userid/email is in some leaked hack db and now I keep getting these Authenticator requests every few hours by someone trying to access my account. @Microsoft @Outlook @MicrosoftHelps is there a way to geofence my account and lock all access attempts from other countries. This can’t be just a problem unique to me

  • faisal9051911
    Faisal 🔻 (@faisal9051911) reported

    @lovemesomeALLI @Outlook They unlocked my account and was able to login with my password

  • soxxylady
    Shaz 🦋 (@soxxylady) reported

    @Outlook WHY ******** HAVE YOU NOT SORTED THE MAIL APP YET. STILL NOT WORKING OR LETTING ME SIGN IN 😡😡😡😡😡 incompetent pricks. My personal work emails are on there and needed 😡😡😡😡😡😡

  • Kvng4r
    Kvng (@Kvng4r) reported

    @Outlook Hello @outlook I’m having a trouble with my subscription I’m being debited but my subscription still remain unpaid i will like a refund to my card

  • kelseyg2010
    Kelsey Goodwin (@kelseyg2010) reported

    @MicrosoftHelps @Outlook when are you going to get your **** together and get the iPhone problem fixed? We're going on 3 days now.

  • kelseyg2010
    Kelsey Goodwin (@kelseyg2010) reported

    @Outlook why am I STILL having problems on my iPhone? C'mon already. It has been a full week of this bullshit🤬

  • lovemesomeALLI
    alli. (@lovemesomeALLI) reported

    @faisal9051911 @Outlook I'm having the same issue! 21 years too!

  • PlatinumEvents_
    Dee (@PlatinumEvents_) reported

    @Outlook The verification is not working for me when I try to log in via my laptop. Could you assist.

  • suparuser
    The SuparUser (@suparuser) reported

    Hi, I forgot my Outlook mail password and i was really worried about it, Whenever I try to reset my password using two different Mobile Number, I got otp on the first Number but when I am using second Number for otp it say this verification method is not working. @Outlook

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