Outlook.com Outage Map
The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Outlook.com users affected:
Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Stillman Valley, IL | 1 |
| Liverpool, England | 45 |
| Seattle, WA | 14 |
| Saint Clairsville, OH | 1 |
| Troy, NY | 3 |
| Sains, Brittany | 1 |
| Columbus, OH | 2 |
| Mörfelden-Walldorf, Hesse | 1 |
| Bristol, England | 1 |
| Bergerac, Nouvelle-Aquitaine | 1 |
| Kilmarnock, Scotland | 1 |
| Paris, Île-de-France | 34 |
| Eastland, TX | 1 |
| Stockholm, Stockholm | 2 |
| Chicago, IL | 17 |
| Dallas, TX | 20 |
| Pantin, Île-de-France | 1 |
| Nice, Provence-Alpes-Côte d'Azur | 3 |
| London, England | 23 |
| Sunrise, FL | 1 |
| Saint-Paul, Réunion | 1 |
| Rennes, Brittany | 1 |
| Presque Isle, ME | 1 |
| Adelaide, SA | 10 |
| Valence, Auvergne-Rhône-Alpes | 2 |
| Elk Grove, CA | 1 |
| Nantes, Pays de la Loire | 1 |
| Paralímni, Ammochostos | 2 |
| Parkland, FL | 1 |
| Jackson, WI | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Outlook.com Issues Reports
Latest outage, problems and issue reports in social media:
-
Lauren (@thevoidiscute) reportedHi, @Outlook you locked me out of my e-mail account. Your self-help guides don't work, I can't sign in to message with an advisor and there are no advisors on the phone, just a robot who doesnt nothing but direct me back to the useless self-help online. Give me my account back
-
Sreeni (@sree9819) reported@Outlook I have been trying to get to a live agent for AGES regarding an issue with my account (which has been hacked) and I haven’t received a single helpful response! I am unable to jump on a chat with life agent anymore! How am I supposed to recover my account with no help!!
-
MJ (@marifuenzalida) reported@hotmail @Outlook not working
-
Erick Salas (@MEGAARICK) reportedHey @Microsoft @Outlook I need help, someone logged in my old email account, I lost that phone number so there’s no way to recover it, I tried everything, but it’s not working and someone now added my old account to authenticator app, I need help please, I can provide all info.
-
Alex 🌐 (@ajr_codes) reportedMicrosoft, why cant I log into my 20+ year old email? Why is it saying "You've tried to sign in too many times with an incorrect account or password." I have 2FA and a backup email + phone number. Why wouldnt you simply ask for the 2FA code??? @Microsoft @Outlook
-
Souvik Mukherjee (@souvik610) reported@Outlook I'm having authentication error for my outlook email id
-
Oktay (@OktayAykut1) reported@MicrosoftHelps Locked out of my account for 3 days. Reset doesn’t work, verification fails. Recovery email & phone are linked. No support. Please fix this. @Outlook
-
K Grimsley (@KazzaGrims) reported@Outlook two step verification not working. I cannot wait 24hrs for a reset on emails and typical no human contact to help 🙄
-
Ms.Tab00 (@MsTab00) reported@Outlook Posting while your servers are down is asinine behavior 🥴
-
Tariq Ponir (@hyperactve) reportedMicrosoft @Outlook is beyond broken. I accidentally wrote a wrong email ID (external) which failed to deliver. Now, I am trying to send it to the correct id, but outlook keeps "correcting" me to the wrong one. No intuitive way to bypass this. This has to be a joke or something.
-
autumn 🍓 (@autumnisicy) reportedspending 40 days and 40 nights just angry and my problem is still not resolved @Outlook let me in.
-
Kimberley Treece (@T25Kimi) reportedI am getting increasingly frustrated with the lack of response from @Outlook @Microsoft in relation to these issues being experienced. When will I get access back to my account???
-
Timothy Nichols (@nichols_ti28279) reported@rossiantony46 @Outlook Volan_xyber can fix this.
-
Kelsey Goodwin (@kelseyg2010) reported@Outlook why am I STILL having problems on my iPhone? C'mon already. It has been a full week of this bullshit🤬
-
Sarah Andrew (@SLA25) reported@Outlook when will this problem be fixed with outlook email accounts?