Outlook.com Outage Map
The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Outlook.com users affected:
Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Seattle, WA | 15 |
| Wick, Scotland | 1 |
| Brisbane, QLD | 3 |
| Liverpool, England | 42 |
| Givors, Auvergne-Rhône-Alpes | 1 |
| Saint-Jorioz, Auvergne-Rhône-Alpes | 1 |
| Fayetteville, NY | 1 |
| Charlotte, NC | 6 |
| Brockville, ON | 1 |
| Hamilton, ON | 1 |
| Nashville, TN | 4 |
| Belleview, FL | 1 |
| Cranberry Township, PA | 1 |
| Dallas, TX | 21 |
| Arlington, TX | 2 |
| Township of Evan, KS | 25 |
| Williamsville, NY | 1 |
| Andernos-les-Bains, Nouvelle-Aquitaine | 1 |
| Quito, Pichincha | 35 |
| Saint-Omer, Hauts-de-France | 1 |
| Saint-Mandé, Île-de-France | 1 |
| Stillman Valley, IL | 1 |
| Saint Clairsville, OH | 1 |
| Troy, NY | 2 |
| Sains, Brittany | 1 |
| Columbus, OH | 2 |
| Mörfelden-Walldorf, Hesse | 1 |
| Bristol, England | 1 |
| Bergerac, Nouvelle-Aquitaine | 1 |
| Kilmarnock, Scotland | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Outlook.com Issues Reports
Latest outage, problems and issue reports in social media:
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Andrew (@andrewrdn463) reported@Outlook Correct passwords are not being accepted by Outlook: "You've tried to sign in too many times with an incorrect account or password." ANNOYING
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Faisal 🔻 (@faisal9051911) reported@lovemesomeALLI @Outlook They unlocked my account and was able to login with my password
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Jane Darling (@janeydarling1) reported@outlook down again? This is ridiculous
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osman (@osman_cetin) reported@Outlook for days i am trying to reset my password to access some really urgent medical files and eventhough i have registered phone it seems that verification method is not working at all. This is very urgent medical need and would appreciate your assistance
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Jessie Sousa (@NoMashSousa) reportedTry another verification method That verification method isn't working right now. Please try another method. @Outlook @Microsoft hurry up and fix this
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Dr. Vishal Kumar (@vkfzr) reported@Outlook @MicrosoftHelps I’m unable to access my email account due to issues with two-step verification. The SMS authentication service is not working & I no longer have access to Authenticator app after resetting my device.This has locked me out of my A/c despite genuine user.
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Dee (@PlatinumEvents_) reported@Outlook The verification is not working for me when I try to log in via my laptop. Could you assist.
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N8 (@nathane10422899) reportedThe new @Outlook is terrible, you can’t even respond to original emails sent to you if someone that was cc’d sends a response to that email and you press reply as well it will never go back to the original email it will only respond to the person that responded. Terrible update
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Sreeni (@sree9819) reported@Outlook I have been trying to get to a live agent for AGES regarding an issue with my account (which has been hacked) and I haven’t received a single helpful response! I am unable to jump on a chat with life agent anymore! How am I supposed to recover my account with no help!!
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Chow (@smooth_93) reported.@outlook can you please fix your autocorrect for once holy hell work would be so much easier
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Craig (@cjl85718) reported@simoes_romeo @Outlook Yup. Just fixed it. From last login attempt - need to wait about 1hr. Then these steps: Delete outlook from iPhone mail. Then hard reset phone. Then reinstall Outlook. This worked for me - might help you. Good luck
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Lin (@LinzieM79) reportedIs everyone else still having trouble accessing Hotmail/outlook emails on iPhone? @Outlook @Microsoft #hotmail
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B. (@Drum_y) reported@Outlook hello, still not able to have access to my email. Can you fix it?
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Alex 🌐 (@ajr_codes) reportedMicrosoft, why cant I log into my 20+ year old email? Why is it saying "You've tried to sign in too many times with an incorrect account or password." I have 2FA and a backup email + phone number. Why wouldnt you simply ask for the 2FA code??? @Microsoft @Outlook
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alli. (@lovemesomeALLI) reported@faisal9051911 @Outlook Did they recover your acct/email you or were you able to reset your pw w no issues?