Outlook.com Outage Map
The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Outlook.com users affected:
Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Zamora, Castille and León | 1 |
| Nicosia, Nicosia | 1 |
| Paralímni, Ammochostos | 1 |
| Adelaide, SA | 9 |
| Fredericton, NB | 1 |
| Buffalo, NY | 5 |
| City of Brussels, Brussels Capital | 2 |
| Madrid, Madrid | 8 |
| Baza, Andalusia | 1 |
| Swansea, Wales | 1 |
| London, ON | 5 |
| Villeneuve-lès-Avignon, Occitanie | 1 |
| Preston, England | 7 |
| Melbourne, VIC | 1 |
| Elba, NY | 1 |
| Bogotá, Bogota D.C. | 3 |
| Quito, Pichincha | 35 |
| Utrecht, ut | 1 |
| Chanos-Curson, Auvergne-Rhône-Alpes | 1 |
| Charleroi, Wallonia | 1 |
| Paris, Île-de-France | 32 |
| Pasto da Mata, BA | 1 |
| Dayton, OH | 1 |
| Winnipeg, MB | 2 |
| Brussels, Brussels Capital | 4 |
| Sheffield, England | 2 |
| Lévis, QC | 1 |
| Goodyear, AZ | 2 |
| New York City, NY | 19 |
| Pittsburgh, PA | 8 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Outlook.com Issues Reports
Latest outage, problems and issue reports in social media:
-
👑Cass✨ (@ItsCas_tho) reported@Outlook I can’t log in my email and when I try to get help it’s asking me to sign in
-
sally (@trolly_dolly6) reported@Outlook Can’t log onto server I’ve tried all options recommend this is ridiculous now over 24 hours later
-
Jersey (@jerseyish) reported@Outlook Hello My Hotmail Mailbox is inaccessible Fix Your ****
-
Winston Smith (@OceaniaRm101) reported@Outlook Come on guys. Mail is still not working. Down for over a day. Any idea when this will be resolved?
-
Shoes (@J_Keith101) reported@MSFT365Status @MicrosoftHelps @Outlook I am still unable to get into my Hotmail account after 3+ days on ANY device or app and internet. Please take these issues seriously and fix this. This is NOT an intermittent problem, it is an OUTAGE.
-
Chris Walker (@Cwalker6033) reported@Outlook please fix the issue, cannot log into my account, cannot reset my password, cannot speak to anyone at Microsoft. Poor support for a paid service!
-
Tanya Smith (@Tanyasmi) reported@Microsoft @Outlook @MicrosoftHelps What is happening ? Mail app on iPhone still not working for outlook / Hotmail accounts. Asks to re-enter password put in correct password you say it’s wrong or too many times and block ! Please help
-
Si Carrington ™️ 🏳️🌈🇮🇪 (@simoncarrington) reported@MicrosoftHelps I need an email address for an elderly friend of mine who has issues with his email. He cant access it and he has important documents on from his Wife who passed away years ago. I cant direct mail you on here. Can you help please?? @Outlook @Microsoft
-
alli. (@lovemesomeALLI) reportedSooo anyone else's email still down, still not allowing them to reset their password? Saying 'too many codes try again tomorrow'??? W T F!!! @Microsoft @Outlook
-
Darren Richards (@DRichards25) reported@Outlook Hi there,my mother got kicked out of her outlook yesterday bc of the outage,now she can’t get back into it bc the # on the account,she no longer has,so she can’t receive the code,help pls!
-
April Rose 🇨🇦🌹 (@April__Rose__) reported@MSFT365Status so no fix? You people done for the work day?! @Microsoft @Outlook #Microsoft
-
jamie (@jammyzizzle) reported@Outlook hi what is happening with email it’s been off for a week still can’t login what are you doing about it
-
N8 (@nathane10422899) reportedThe new @Outlook is terrible, you can’t even respond to original emails sent to you if someone that was cc’d sends a response to that email and you press reply as well it will never go back to the original email it will only respond to the person that responded. Terrible update
-
eeeeeeee (@mattyhattycat) reported@Outlook @Kareem1702 It happens to me every week and you never respond on tweets or in messages. Why don't you just fix the issues, people have been complaining for months now.
-
Dyspocito / dyspocito.bsky.social (@dyspocito) reportedSo I’m just completely locked out of my @Outlook account with no possible way to login.