Outlook.com

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

Problems in the last 24 hours

The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Outlook.com Outage Chart 02/17/2026 00:05

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Most Reported Problems

The following are the most recent problems reported by Outlook.com users through our website.

  1. Sign in (53%)

    Sign in (53%)

  2. Website Down (25%)

    Website Down (25%)

  3. Errors (22%)

    Errors (22%)

Live Outage Map

The most recent Outlook.com outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesOlympia Sign in
United KingdomEdinburgh Sign in
United KingdomEdinburgh Sign in
United StatesAustin Errors
United StatesBoston Sign in
United StatesNew York City Website Down
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • tucomart Diego M (@tucomart) reported

    @Outlook you guys are completely down. Is there a problem? @MicrosoftLatam @MicrosoftHelps

  • ishanjuneja89 Ishan Juneja (@ishanjuneja89) reported

    Anyone else facing sync issues with GoDaddy Professional Email on Microsoft Outlook (desktop app)? 🤔 Mails not updating properly, causing major disruption. @GoDaddy @Outlook @Microsoft this needs urgent attention! #Outlook #GoDaddy #EmailIssues

  • ugottabekiddin Kimberly May (@ugottabekiddin) reported

    @Libertarianna @Outlook I can't sign in to hotmail using google chrome. This problem just started recently. No problem signing in to hotmail with Microsoft edge. Cleared Chrome cache but still can't sign in with chrome.

  • ziaratwala Bashir Ahmed (@ziaratwala) reported

    @Outlook My email account has been locked. Although I've been using it for more than 20 years. Facing so much problem, I have tried every available method but still it is locked.

  • BingIsBackBaby James Bing (@BingIsBackBaby) reported

    Why does @Microsoft365 for #macOS suck so much? You cannot change the display name of a user for iMAP e-mail in @Outlook... This is a paid product...$180 a year and it's coded by cretins. @Microsoft365 can you fix this ASAP! #TechFail

  • sethrogenszn rachael (@sethrogenszn) reported

    fix this before i harm myself @Outlook

  • Trymaine Trymaine Alfred (@Trymaine) reported

    @MicrosoftHelps @Outlook You guys are ignoring in the DM’s now. All i wanted was for you to fix my email account. I did all the steps yall asked and nothing!

  • Fochless Aleph Warble (@Fochless) reported

    @Outlook @Microsoft the new outlook experience on windows (not the old client) is increasingly unpredictable. Dynamic and contextual popups along with unreliable reading pane behaviors are pushing me towards the old, uglier client. Cut down on the fancy, focus on predictability.

  • aayush_n__ aayush.neupane.me (@aayush_n__) reported

    When i open outlook on a new tab and login, WHY DOES IT LOG ME OUT THE FIRST TIME? and ask me to login again @Outlook

  • RaxM__ RaxM (@RaxM__) reported

    @Outlook whenever I try to log in to my hotmail account I'm asked to verify through 'another email' or use my password. I obviously choose password and I can't log in. Based in the U.K, however I don't have this issue when I use a VPN. Why?

  • H_ozz H 😎 (@H_ozz) reported

    @Outlook email accounts been hacked can’t speak to anyone online help says sign in which is no help if accounts been hacked!?!

  • marktluszcz Mark Tluszcz (@marktluszcz) reported

    How can the new @Outlook be so bad? Search is excessivel slow, lookup of emails is terrible. I've rolled back to the old version for the second time. Yes AI matters, but how about getting basic productivity tools right as well?

  • xlizagx ✨Liza✨ (@xlizagx) reported

    @Outlook my email account has been hacked and your help online is telling me there isn’t a problem with it?? I need you to help secure my account asap!

  • ElvisFernand90 Elvis Fernandes (@ElvisFernand90) reported

    @Outlook Always there is a problem happening while signing in to email. Now it says" please retry with a different device or other authentication method to sign in ". Why do we have face such issues every now or then??

  • the_cool_sid Siddharth Mishra (@the_cool_sid) reported

    @lasherluke @AirinRose @Outlook Any idea how to login?

  • thesincerecoceo Ashaun Ashanti Sincere, Esq. (@thesincerecoceo) reported

    @Outlook My account was compromised. I gave you the exact recovery date, I pay for premium security, and I’ve spoken to reps who promised help—yet nothing. Still locked out. @Office this is negligence, not support. Stop making empty promises and fix this.

  • LouisBrandeis6 Louis Brandeis (@LouisBrandeis6) reported

    Anyone else getting screwed by @Outlook and that idiotic #Authticator? And @Microsoft support is worthless. Hours on the phone and no one knows what to fix issue with it How about giving a shot at support options in the US? Just a thought...

  • qaptainqrunch mint (@qaptainqrunch) reported

    @Outlook why my **** not working

  • BrijeshSisodia Brijesh Singh Sisodia (@BrijeshSisodia) reported

    Anyone else facing sync issues with GoDaddy Professional Email on Microsoft Outlook (desktop app)? 🤔 Mails not updating properly, causing major disruption. @GoDaddy @Outlook @Microsoft this needs urgent attention! #Outlook #GoDaddy #EmailIssues

  • nazsvo Nazmul Shuvo (@nazsvo) reported

    @Outlook After reinstall Windows on my pc, can't login to my outlook as a online account! Everytime its saying 'Please retry with a different device or...' Tried with my phone sim data even vpn but can't login anywhere with my Microsoft account. Please help. Need to done my setup

  • Trymaine Trymaine Alfred (@Trymaine) reported

    @alorraynecosta_ @Outlook Did they ever fix your account? I’ve been dealing with them for over a year about mine.

  • lvminario Luminario (@lvminario) reported

    @Outlook HELP cant sign in to my business account

  • lwtnbowie clara (@lwtnbowie) reported

    @Outlook is down? @MicrosoftLatam @MicrosoftHelps

  • Ashleyjphotos Ashleyjphotography (@Ashleyjphotos) reported

    @Outlook I can't log in to my hotmail after an unregistered attempt from Brazil (I live in the Uk), and the 2 verification chances per day are not working. You have no customer support, and I've been unable to log in to my very important email address for 5 months. Please help.

  • AgLiuton DC_Django - Washington D.C. (@AgLiuton) reported

    @Outlook how about you fix your bnroken *** poorly coded email service instead of worrying about ******* people out of their money for once...

  • moeizahmed Moeiz Anser (@moeizahmed) reported

    @Outlook Dear Outlook team my hotmail id is not working and saying it is temporarily blocked without any notification and also not let me add my cell phone number on it saying this facility not available in my country

  • admflagurl38 🌊🎧😻✨ (@admflagurl38) reported

    @Outlook fix your junk inbox junk mail us beyond ridiculous I have been. A loyal customer for years but the amount of junk mail to get to my emails RIDICULOUS!

  • SumitBando Sumit (@SumitBando) reported

    Many asked how I resolved getting locked out of @Outlook. Many attempts trying to stay below more lockout algorithms, only flow which worked required me to enable passkey. Windows 11 thought my wifi was down. #fail federated auth. Technical support pointed to generic pages.

  • flaarecore flaare 🐕 (@flaarecore) reported

    @Outlook i absolutely love it when your application asks for my password and two factor authentication everytime i log in just to put me into a loop where it immediately signs me out afterwards and i have to sign in all over again and repeat the process. no notes. amazing app.

  • DooByte DooByte (@DooByte) reported

    Switch to Old Outlook until the undersea cable issue is resolved. The new outlook is too reliant on an internet connection! @Outlook