Outlook.com status: access issues and outage reports

No problems detected

If you are having issues, please submit a report below.

Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

Problems in the last 24 hours

The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Time of day (EST)	Number of reports	Baseline
May 24, 6:00 PM EDT	0	0
May 24, 6:20 PM EDT	0	0
May 24, 6:40 PM EDT	0	0
May 24, 7:00 PM EDT	0	0
May 24, 7:20 PM EDT	0	0
May 24, 7:40 PM EDT	0	0
May 24, 8:00 PM EDT	0	0
May 24, 8:20 PM EDT	0	0
May 24, 8:40 PM EDT	0	0
May 24, 9:00 PM EDT	0	0
May 24, 9:20 PM EDT	0	0
May 24, 9:40 PM EDT	0	0
May 24, 10:00 PM EDT	0	0
May 24, 10:20 PM EDT	0	0
May 24, 10:40 PM EDT	0	0
May 24, 11:00 PM EDT	0	0
May 24, 11:20 PM EDT	0	0
May 24, 11:40 PM EDT	0	0
May 25, 12:00 AM EDT	0	0
May 25, 12:20 AM EDT	0	0
May 25, 12:40 AM EDT	0	0
May 25, 1:00 AM EDT	0	0
May 25, 1:20 AM EDT	0	0
May 25, 1:40 AM EDT	0	0
May 25, 2:00 AM EDT	0	0
May 25, 2:20 AM EDT	0	0
May 25, 2:40 AM EDT	0	0
May 25, 3:00 AM EDT	0	0
May 25, 3:20 AM EDT	0	0
May 25, 3:40 AM EDT	0	0
May 25, 4:00 AM EDT	0	0
May 25, 4:20 AM EDT	0	0
May 25, 4:40 AM EDT	0	0
May 25, 5:00 AM EDT	0	0
May 25, 5:20 AM EDT	0	0
May 25, 5:40 AM EDT	0	0
May 25, 6:00 AM EDT	0	0
May 25, 6:20 AM EDT	0	0
May 25, 6:40 AM EDT	0	0
May 25, 7:00 AM EDT	0	0
May 25, 7:20 AM EDT	0	0
May 25, 7:40 AM EDT	0	0
May 25, 8:00 AM EDT	0	0
May 25, 8:20 AM EDT	0	0
May 25, 8:40 AM EDT	0	0
May 25, 9:00 AM EDT	0	0
May 25, 9:20 AM EDT	0	0
May 25, 9:40 AM EDT	0	0
May 25, 10:00 AM EDT	0	0
May 25, 10:20 AM EDT	0	0
May 25, 10:40 AM EDT	0	0
May 25, 11:00 AM EDT	0	0
May 25, 11:20 AM EDT	0	0
May 25, 11:40 AM EDT	0	0
May 25, 12:00 PM EDT	0	0
May 25, 12:20 PM EDT	0	0
May 25, 12:40 PM EDT	0	0
May 25, 1:00 PM EDT	0	0
May 25, 1:20 PM EDT	0	0
May 25, 1:40 PM EDT	0	0
May 25, 2:00 PM EDT	0	0
May 25, 2:20 PM EDT	0	0
May 25, 2:40 PM EDT	0	0
May 25, 3:00 PM EDT	0	0
May 25, 3:20 PM EDT	0	0
May 25, 3:40 PM EDT	0	0
May 25, 4:00 PM EDT	0	0
May 25, 4:20 PM EDT	0	0
May 25, 4:40 PM EDT	0	0
May 25, 5:00 PM EDT	0	0
May 25, 5:20 PM EDT	0	0
May 25, 5:40 PM EDT	0	0
May 25, 6:00 PM EDT	0	0

At the moment, we haven't detected any problems at Outlook.com. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Outlook.com users through our website.

Sign in (69%)
Errors (16%)
Website Down (16%)

Live Outage Map

The most recent Outlook.com outage reports came from the following cities:

City	Problem Type	Report Time
Prince George	Errors	3 hours ago
Canton	Sign in	4 hours ago
Oshawa	Errors	5 hours ago
Pittsboro	Website Down	6 hours ago
Bracebridge	Website Down	10 hours ago
West Malling	Sign in	12 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

Tech With Taylor (@TechWTaylor) reported 6 minutes ago
@Outlook how much longer until this issue is resolved???
Dr. Vishal Kumar (@vkfzr) reported 7 minutes ago
@Outlook @MicrosoftHelps I’m unable to access my email account due to issues with two-step verification. The SMS authentication service is not working & I no longer have access to Authenticator app after resetting my device.This has locked me out of my A/c despite genuine user.
Shoes (@J_Keith101) reported 7 minutes ago
@MSFT365Status @MicrosoftHelps @Outlook I am still unable to get into my Hotmail account after 3+ days on ANY device or app and internet. Please take these issues seriously and fix this. This is NOT an intermittent problem, it is an OUTAGE.
Hakan (@Hakan1630386105) reported 8 minutes ago
@wasbeermeneer @Outlook Had this issue; TysonNerd on X sorted it.
LaubeQ (@LaubeQ28) reported 11 minutes ago
Hey @Outlook we use you for work and all my colleagues and I run into this very annoying bug where you will reply to someone, it stops the typing cursor as if you clicked away and when you press space it will archive the e-mail chain. Can you please fix ASAP? thanks.
Jgs (@Jgsbm5) reported 11 minutes ago
@lovemesomeALLI @davebutter Mine says the same thing!!! No person to talk to! Idk how to fix it. @Outlook help!!
Hakan (@Hakan1630386105) reported 12 minutes ago
@disnetic @MicrosoftHelps @Outlook Had this issue; TysonNerd on X sorted it.
Dodgy Anon (@DodgyAnon) reported 21 minutes ago
@Outlook 4 inscrutable puzzles to help you fight “the robots” only for it to encounter an unexpected error and have me do it again. Useless anti-user company. Absolute out of touch disgrace.
K2 (@whatbluecheck) reported 22 minutes ago
@Outlook Hotmail access has become impossible. With password "You've tried to sign in too many times with an incorrect account or password." and then with phone verification "That verification method isn't working right now." What the hell Microsoft??? Locked out of emails for a couple of weeks now.
Simon (@SimonFearing) reported 28 minutes ago
@Outlook could somebody help me with signing in to email problems plz
Shardae (@Shardae_Shanice) reported 28 minutes ago
@Outlook Can you help me log into my Hotmail account ASAP. Phone verification not working and account recovery is failing as it says 2FA is enabled. What have you done??? PLEASE HELP
Zemen Berhe, PhD (@zemensberhe) reported 33 minutes ago
My outlook doesn’t work since yesterday on my iPhone and iPad and I see others have similar issues! What can we do @satyanadella @Outlook 🤔
MWBEATS (@mwbeats) reported 34 minutes ago
@Outlook I keep getting the same message that MFA phone code verification isn’t available now - I need that to login to reset my password. It’s been 36 hours. Please help.
Si Carrington ™️ 🏳️‍🌈🇮🇪 (@simoncarrington) reported 35 minutes ago
@MicrosoftHelps I need an email address for an elderly friend of mine who has issues with his email. He cant access it and he has important documents on from his Wife who passed away years ago. I cant direct mail you on here. Can you help please?? @Outlook @Microsoft
John Alex (@mgrjohnalex) reported 38 minutes ago
@Outlook Hi, I’m locked out of my Outlook account. Unable to reset password, get a code via SMS and reached the limit of account recovery requests for today. Anything else I can do? Can you help please? Looks like it was a synch issue which caused this initially.
Geekhead (@itsgeekhead) reported 39 minutes ago
@Outlook should really fix your search, its so bad that people make a living off instagram reels about how terrible it is
✨ Laura ✨ (@Laura23WL) reported 40 minutes ago
@Outlook More the 24 hours later & I still can’t access my emails 🤬🤬🤬 can’t fix it via the ways you’ve mentioned & I need it for work.
Bhavick Ricky Popat (@RickyPopat) reported 42 minutes ago
@TBanton18 @Microsoft @Outlook What's the error message saying?
Jorge Marketer (@jorgemarketer) reported 47 minutes ago
@nichols_ti28279 @Outlook @MicrosoftHelps I dont have a issue about access
Bex (@rebecca_dray_) reported 50 minutes ago
@TyredMark @Microsoft @Outlook Yep I’m having the same issue
Ellie Harris (@ellieeeharris) reported 51 minutes ago
@Outlook how is outlook still down!! I haven’t been able to get onto my emails for a couple of days now. Help!!
Winston Smith (@OceaniaRm101) reported 51 minutes ago
@Outlook Come on guys. Mail is still not working. Down for over a day. Any idea when this will be resolved?
K Grimsley (@KazzaGrims) reported 55 minutes ago
@Outlook two step verification not working. I cannot wait 24hrs for a reset on emails and typical no human contact to help 🙄
Tariq Ponir (@hyperactve) reported 56 minutes ago
Microsoft @Outlook is beyond broken. I accidentally wrote a wrong email ID (external) which failed to deliver. Now, I am trying to send it to the correct id, but outlook keeps "correcting" me to the wrong one. No intuitive way to bypass this. This has to be a joke or something.
CaribbeanCocktail♡ (@novella_ellaa) reported 57 minutes ago
@Outlook Hello hi… I can’t access personal or work emails at the moment. FIX IT please
alli. (@lovemesomeALLI) reported 58 minutes ago
@faisal9051911 @Outlook I'm having the same issue! 21 years too!
alli. (@lovemesomeALLI) reported 1 hour ago
Sooo anyone else's email still down, still not allowing them to reset their password? Saying 'too many codes try again tomorrow'??? W T F!!! @Microsoft @Outlook
Jersey (@jerseyish) reported 1 hour ago
@Outlook Hello My Hotmail Mailbox is inaccessible Fix Your ****
William (@dxgl_org) reported 1 hour ago
@eternalsparrow1 @USCPSC They are still selling fraudulent capacity 18650 batteries but CPSC is not taking them down on that. Also the remedy involves contacting an @outlook.com email so CPSC is posing a potential cybersecurity risk.
Jacob Landsmeer (@jlandsme_93) reported 1 hour ago
@TBanton18 @Microsoft @Outlook Had this problem recently- logged me out and despite my password being correct wouldn’t let me back in. Have to use other authentication methods to get back in. Worked eventually but painful.