Outlook.com

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

Problems in the last 24 hours

The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Outlook.com Outage Chart 01/20/2026 13:15

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Most Reported Problems

The following are the most recent problems reported by Outlook.com users through our website.

  1. Sign in (67%)

    Sign in (67%)

  2. Website Down (20%)

    Website Down (20%)

  3. Errors (14%)

    Errors (14%)

Live Outage Map

The most recent Outlook.com outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
JapanTokyo Website Down
United KingdomHarringay Sign in
United StatesSchertz Errors
United StatesCrestone Website Down
FranceCourbevoie Errors
FranceArras Website Down
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • MissSYacoby MissSYacoby (@MissSYacoby) reported

    Created a new email address with @Outlook Macbook didn’t save the password and now being told I can’t log in as they can’t verify me and my answers 😩😩 #hotmail #outlook #problems

  • IoTPanic Samuel Archibald (@IoTPanic) reported

    @Outlook And no outlook, I am not going to your stupid support page before you reply that, you are a part of one of the the biggest software companies in the world, fix your crap

  • IoTPanic Samuel Archibald (@IoTPanic) reported

    .@Outlook for web is _completely_ broken suddenly and its seriously pissing me off. Typing it removes spaces when auto suggest pops up, and sometimes doesn't register strokes, and just fires random shortcuts. Suddenly started on all machines/instances, thx #Microsoft unusable

  • scottheasman Scottie Heasman (@scottheasman) reported

    @paulrobichaux @Outlook Yep that was a great one to wake up to.. reinstall and grabbed the latest build 4.2149.0 and back in the game! ( unless that build was what caused the issue 🧐)

  • fl0h0ff Florian Lohoff (@fl0h0ff) reported

    @Zugschlus @Outlook I know - Its all broken. Still i am not going to be silent about it. @Microsoft once again breaks email and we need to talk about it. Microsofts "Embrace, extend and extinguish" once again.

  • ProfSuess Steve Suess (@ProfSuess) reported

    I have no problem sending unread emails to the trash in @gmail. I have to read (or mark as having been read) every email before I delete in @Outlook. The difference? Gmail doesn't give me a bold notification next to the folder with how many unread emails are in it.

  • imhereforb33r B (@imhereforb33r) reported

    @Outlook @ATLGreg1 This is happening to me as well. Sync has been broken since Saturday for gmail. However, the native iOS mail app works fine. None of these solutions in the link are relevant. I’ve even tried deleting the app and reinstalling

  • nichagan Nic Hagan (@nichagan) reported

    @Outlook I get so much obvious spam in my inbox lately. I can’t believe how terrible your filters are.

  • Chrismarshnufc Christopher marsh (@Chrismarshnufc) reported from Grays, England

    @Outlook hi I can’t see any emails past 2 o clock and I know I have received some it just says cannot connect to server thanks

  • aeonjoey JOΞY LOPΞZ 😷 #BLM 🖖 🏳️‍🌈 (@aeonjoey) reported

    @Outlook can you add the ability in outlook on iOS, to tap the “location” on meeting/event entries? It’s not possible to tap an address or URL for zoom meetings in your app unless you’re able to edit the entry, and if it’s someone else’s meeting you can’t. Please fix! #outlook

  • BurrLand01 Burr Deming (@BurrLand01) reported

    @RikDhuyvetters @Outlook My sympathies. That is a terrible way to start the day.

  • MibIH MIB (@MibIH) reported

    @Outlook isn't loading on Chrome for me. I just get a blank screen. It loads on Firefox. Anyone else have this problem?

  • Olamoney0000001 Olla (@Olamoney0000001) reported

    @Dragonsolitude @Outlook Dm @vaezil ASAP he help me solved my problem when I have similar issue with my locked account. His good and fast.

  • rwhanco Robert (@rwhanco) reported

    @Outlook my gmail stopped working in outlook on Mac, iPad, and iPhone today. I can setup the account but nothing coming or going. Happened Saturday it seems. No errors just doesn’t work. @gmail you guys have any thoughts?

  • AvijitBandyo Avijit Bandyopadhyay (@AvijitBandyo) reported

    Contacted the property. They informed that they have received the booking vide no 617311581. I think, I have written @gmail.com in stead of @outlook.com. Please look into and solve the issue.

  • Afzal_shaikh505 Afzal (@Afzal_shaikh505) reported

    @Outlook what a worst customer support no on is able to revert on support i am not able use my official email adress on my outlook mob app can pls fix this

  • miket136 Michael Thomlinson (@miket136) reported

    @Outlook your mobile app has become un-useable on iOS. Lags, freezes, crashes. Support claimed this was a known issue which was being resolved but it still persists 3 updates later. I’m back to the OEM Mail app and missing accompli.

  • ATLGreg1 His Dudeness (@ATLGreg1) reported

    So @outlook for iOS having a pretty big problem with gmail syncing the last few days. Looks like a lot of people having similar issues. Sigh.

  • MarieMcWblog Marie McWilliams (@MarieMcWblog) reported

    @Outlook can you advise when the server issues will be sorted? Thanks

  • IAMKEVBISH Kevin Bishop (@IAMKEVBISH) reported

    recently my @Outlook email was hacked and I still can’t receive emails to this account. Does anyone else have this problem? HELP!

  • beet_keeper #Digital ⚓️ #Vagabond 🦈 (@beet_keeper) reported

    @BULCCLUB @Microsoft @Outlook I appreciate you verifying that BULC Club - I had another look following your prompt and I can see that for the other junk mail in my Outlook folder. It looks like I was in error yesterday.

  • Pegaustin Pegaustin (@Pegaustin) reported from Chicago, Illinois

    @Outlook Please help with my Outlook. It’s been down all week and affecting my business. Customer support has not responded in days. How can I get microsoft support to help get my Outlook to open?

  • sanj1force S.Kumar (@sanj1force) reported

    @Outlook Phone app not working properly

  • EvaNishimwe Eva (@EvaNishimwe) reported

    @Outlook hello. I haven’t been able to receive emails on either of my apple devices since upgrading to iOS 15 in September without opening the app to retrieve. It’s really inconvenient! Is there a fix for this yet?

  • cruztheOM c r u z (@cruztheOM) reported

    is @Outlook web down?

  • jachin84 Jacob Hodges (@jachin84) reported

    @Outlook I have an issue with my outlook premium personalised email address but every time I log a support issue I am routed to the ‘Outlook Research Team’. They are unfortunately unable to help. How can I get support for personalised email accounts in outlook premium?

  • Pegaustin Pegaustin (@Pegaustin) reported from Chicago, Illinois

    @Outlook is customer support down as well. Been trying to get outlook support since Monday. Error report will not open #Outlook. where is customer support? No one is responding. #Microsoft

  • AnkitChawla27 Ankit Chawla (@AnkitChawla27) reported

    @Outlook pathetic support [Case #:28737200] - emails services down for UPMSCL no support at all cheating customers contact me on +9910960009

  • anjunabeachwave Bren (@anjunabeachwave) reported

    So... My Outlook mobile app for iphone stopped syncing my Yahoo mail, but not my exchange work email. When I go to support, says there is "a known outage" but that's it... Anything you can recommend? Yes, everything is updated (app and iOS). @Outlook

  • RickyGroverUK Ricky Grover (@RickyGroverUK) reported

    @IAMKEVBISH @Outlook Yeah, I think prince Andrew has been having the same problem, hope this helps...