Outlook.com status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Outlook.com users through our website.

• Sign in (67%)
• Errors (16%)
• Website Down (16%)

Live Outage Map

The most recent Outlook.com outage reports came from the following cities:

City	Problem Type	Report Time
Southampton	Errors	2 hours ago
Sydney	Sign in	4 hours ago
Auckland	Website Down	11 hours ago
Byron	Sign in	16 hours ago
Lexington	Errors	16 hours ago
Knoxville	Website Down	18 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kelsey Goodwin (@kelseyg2010) reported 9 minutes ago

  @MicrosoftHelps @Outlook when are you going to get your **** together and get the iPhone problem fixed? We're going on 3 days now.

• 
  Jgs (@Jgsbm5) reported 9 minutes ago

  @Outlook Where’s your updated?! What is there no communication. This is not just an IOS issue. This is on desktop as well! We’re locked out!

• 
  alli. (@lovemesomeALLI) reported 11 minutes ago

  @Drum_y @Outlook @MSFT365Status nope still down can't reset my pw

• 
  Tanya Smith (@Tanyasmi) reported 12 minutes ago

  @Microsoft @Outlook @MicrosoftHelps What is happening ? Mail app on iPhone still not working for outlook / Hotmail accounts. Asks to re-enter password put in correct password you say it’s wrong or too many times and block ! Please help

• 
  alli. (@lovemesomeALLI) reported 17 minutes ago

  Sooo anyone else's email still down, still not allowing them to reset their password? Saying 'too many codes try again tomorrow'??? W T F!!! @Microsoft @Outlook

• 
  Jeff Fox (@Fox32Mode) reported 21 minutes ago

  @craigtbfc @Outlook Have you been able to sign in yet? I’m having same issue.

• 
  Bex (@rebecca_dray_) reported 21 minutes ago

  @TyredMark @Microsoft @Outlook Yep I’m having the same issue

• 
  Mairead (@Hppytedsgirl) reported 23 minutes ago

  @Outlook I’ve lost the ability to sign in to my email account on my iPhone/computer. I’ve been trying to recover it for hours. It’s very frustrating and I have important business to conduct

• 
  Shaz 🦋 (@soxxylady) reported 24 minutes ago

  @MicrosoftHelps @Outlook SORT THE MAIL APP OUT. IM NOT UPDATING MY PHONE JUST TO RECEIVE EMAILS. IVE LOST ALL MY IMPORTANT WORK EMAILS AS THEY ARE BLANK ON ALL OF THEM. SIGN IN STILL NOT WORKING ETC ETC. YOU BASTARDS 🤬🤬🤬🤬🤬🤬🤬

• 
  Jane Darling (@janeydarling1) reported 26 minutes ago

  @outlook We can't sign in. AGAIN. What's going on? And why is this a continuing problem? Please sort it out.

• 
  Kimberley Treece (@T25Kimi) reported 27 minutes ago

  Come on @Outlook sort the issue out. Haven’t been able to access my account on any device for nearly 24 hours now. Mega frustrating when I’m waiting for an important email!!!

• 
  B. (@Drum_y) reported 27 minutes ago

  @Outlook hello, still not able to have access to my email. Can you fix it?

• 
  ✨ Laura ✨ (@Laura23WL) reported 28 minutes ago

  @outlook 24 hours + & it’s still down 🤬🤬🤬 can’t fix it via any of they ways they are saying to do. Need it fixed waiting for important work emails that could potentially make or break whether I keep my job or not.

• 
  Kimberley Treece (@T25Kimi) reported 32 minutes ago

  I am getting increasingly frustrated with the lack of response from @Outlook @Microsoft in relation to these issues being experienced. When will I get access back to my account???

• 
  Kristen🦕 (@heartisgone) reported 37 minutes ago

  @GreggyRamone @Outlook Is that for the mail app? I'm just trying to sign in on the website on desktop and it won't let me

• 
  Chris C-W (@cwiggy) reported 37 minutes ago

  @Outlook outlook mail down all day today. Prompted to enter password multiple times. Can’t clear existing emails. What’s going on?

• 
  Joe Robinson (@MrJoeRobinson) reported 39 minutes ago

  Anyone else having trouble getting into outlook / hotmail? Tried everything to sending links to other emails to recover email address but no luck. Anyone help? @outlook @Microsoft #hotmail #outlook

• 
  S 🇩🇿 (@LeYaoguai) reported 39 minutes ago

  @Outlook I’m having the 503. X FEServe error when trying to log in …

• 
  Lydia (@LitLat) reported 40 minutes ago

  @Microsoft & @Outlook Are You Still Down? This Is Crazy!!

• 
  K2 (@whatbluecheck) reported 42 minutes ago

  @Outlook Hotmail access has become impossible. With password "You've tried to sign in too many times with an incorrect account or password." and then with phone verification "That verification method isn't working right now." What the hell Microsoft??? Locked out of emails for a couple of weeks now.

• 
  Luke Hearns (@LHearns2) reported 43 minutes ago

  @RginaG @Outlook @Microsoft Yup. Same here. And all steps that some people have said fixed the issue for them, have not worked for me either.

• 
  Erick (@erickacevedor) reported 47 minutes ago

  I love (not really) how I need to login each time on outlook web. I mean, each freaking time man @Outlook -- you're a 3.19 TRILLION USD company, I think wont be difficult to fix something like this.

• 
  B. (@Drum_y) reported 48 minutes ago

  @nar1Thirty1 @justjamess87 @Outlook Still down here too

• 
  Shaz 🦋 (@soxxylady) reported 48 minutes ago

  @Outlook WHY ******** HAVE YOU NOT SORTED THE MAIL APP YET. STILL NOT WORKING OR LETTING ME SIGN IN 😡😡😡😡😡 incompetent pricks. My personal work emails are on there and needed 😡😡😡😡😡😡

• 
  Gemma Collins (@Gem83Col) reported 48 minutes ago

  @Outlook @Microsoft How much longer until the issue is resolved? I’ve not had access to my emails since yesterday morning. Absolutely ridiculous!!

• 
  Wild (@Wildlvl) reported 52 minutes ago

  @Outlook @simoncarrington @Outlook i have been messaging you for the same damn problem and you havnt answered in 2 days

• 
  James Alexander (@justjamess87) reported 54 minutes ago

  @Outlook why is outlook STILL down? Have some very important emails ( like many others around the world ) please get it together. This is ridiculous now 24 hrs and STILL GETTING NOTHING!!!! #outlook #outlookdown

• 
  Julia Ullrich (@JuliaUllrich13) reported 54 minutes ago

  What the heck is up with @Outlook?? Been locked out of my email for two days and all I get is “this verification method isn’t working right now” and then it says I’ve requested too many codes! Also can’t contact support cause I can’t sign in or access your chatbot :(

• 
  Kit Oldfield (@KitOldfield) reported 59 minutes ago

  @Outlook please fix the text messaging on 2 step verification. Can’t access my email otherwise

• 
  Hakan (@Hakan1630386105) reported 1 hour ago

  @disnetic @MicrosoftHelps @Outlook Had this issue; TysonNerd on X sorted it.