Outlook.com status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Outlook.com users through our website.

• Sign in (71%)
• Website Down (15%)
• Errors (14%)

Live Outage Map

The most recent Outlook.com outage reports came from the following cities:

City	Problem Type	Report Time
Temecula	Sign in	9 hours ago
Ris-Orangis	Errors	16 hours ago
Paralímni	Sign in	1 day ago
Montreuil	Website Down	1 day ago
Paris	Sign in	1 day ago
Lyon	Errors	2 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

• 
  The SuparUser (@suparuser) reported 7 minutes ago

  Hi, I forgot my Outlook mail password and i was really worried about it, Whenever I try to reset my password using two different Mobile Number, I got otp on the first Number but when I am using second Number for otp it say this verification method is not working. @Outlook

• 
  Geekhead (@itsgeekhead) reported 7 minutes ago

  @Outlook should really fix your search, its so bad that people make a living off instagram reels about how terrible it is

• 
  autumn 🍓 (@autumnisicy) reported 7 minutes ago

  spending 40 days and 40 nights just angry and my problem is still not resolved @Outlook let me in.

• 
  Wind 24 (@ayanconq) reported 10 minutes ago

  @MEGAARICK @Microsoft @Outlook Report your issue to Sylas_techz1 here on X

• 
  Mark Young (@2_youngy) reported 10 minutes ago

  @Outlook your emails are still not working!

• 
  Alex 🌐 (@ajr_codes) reported 12 minutes ago

  Microsoft, why cant I log into my 20+ year old email? Why is it saying "You've tried to sign in too many times with an incorrect account or password." I have 2FA and a backup email + phone number. Why wouldnt you simply ask for the 2FA code??? @Microsoft @Outlook

• 
  Greeny (@GreenDJ1) reported 19 minutes ago

  @Outlook having problems with my account. The hassle to log in is a joke. Looking for help

• 
  K2 (@whatbluecheck) reported 20 minutes ago

  @Outlook Hotmail access has become impossible. With password "You've tried to sign in too many times with an incorrect account or password." and then with phone verification "That verification method isn't working right now." What the hell Microsoft??? Locked out of emails for a couple of weeks now.

• 
  Kvng (@Kvng4r) reported 23 minutes ago

  @Outlook Hello @outlook I’m having a trouble with my subscription I’m being debited but my subscription still remain unpaid i will like a refund to my card

• 
  Luke Hearns (@LHearns2) reported 23 minutes ago

  @RginaG @Outlook @Microsoft Yup. Same here. And all steps that some people have said fixed the issue for them, have not worked for me either.

• 
  why (@kirk202020) reported 26 minutes ago

  @sumit_c @Outlook I just want to sign in and get my emails ffs

• 
  Greggy Ramone (@GreggyRamone) reported 27 minutes ago

  @TechWTaylor @Outlook Mine started working again this morning. I’m able to send and receive emails again. Maybe the fix is a slow roll out.

• 
  Dee (@PlatinumEvents_) reported 30 minutes ago

  @Outlook The verification is not working for me when I try to log in via my laptop. Could you assist.

• 
  eeeeeeee (@mattyhattycat) reported 32 minutes ago

  @Outlook @Kareem1702 It happens to me every week and you never respond on tweets or in messages. Why don't you just fix the issues, people have been complaining for months now.

• 
  Sedal Gürses (@sgg1903) reported 33 minutes ago

  @UrsullineTV @Outlook Faced the same issue; @MarenXyber on X solved it.

• 
  Andrew (@andrewrdn463) reported 39 minutes ago

  @thefrostlord @Outlook Correct passwords are not being accepted by Outlook: "You've tried to sign in too many times with an incorrect account or password."

• 
  Jorge Marketer (@jorgemarketer) reported 39 minutes ago

  @nichols_ti28279 @Outlook @MicrosoftHelps I dont have a issue about access

• 
  Africanart4spaces (@AAFSart) reported 44 minutes ago

  @Outlook I have issues accessing my email but I keep getting AI blocking me from speaking to an actual human what the hell

• 
  Erick (@erickacevedor) reported 44 minutes ago

  I love (not really) how I need to login each time on outlook web. I mean, each freaking time man @Outlook -- you're a 3.19 TRILLION USD company, I think wont be difficult to fix something like this.

• 
  Wild (@Wildlvl) reported 45 minutes ago

  @Outlook @simoncarrington @Outlook i have been messaging you for the same damn problem and you havnt answered in 2 days

• 
  Zaki Qayoumi (Zack) #VaccinesSaveLives (@SUPERFRENCHBIGZ) reported 45 minutes ago

  Stop trying to login my Microsoft account. You will go to prison for unauthorized access. I don't have money for cloud, so that's why I can't check @outlook. I told y'all I needed a salary.

• 
  alli. (@lovemesomeALLI) reported 53 minutes ago

  now I am locked out of my email account due to 'too many attempts' because of YOUR OUTAGE, an endless loop day 3 and I have to wait 24 to 48 hours to hopefully get my account recovered. Unreal @Microsoft @Outlook DO BETTER!

• 
  Souvik Mukherjee (@souvik610) reported 53 minutes ago

  @Outlook I'm having authentication error for my outlook email id

• 
  Dodgy Anon (@DodgyAnon) reported 54 minutes ago

  @Outlook 4 inscrutable puzzles to help you fight “the robots” only for it to encounter an unexpected error and have me do it again. Useless anti-user company. Absolute out of touch disgrace.

• 
  Erick Salas (@MEGAARICK) reported 54 minutes ago

  Hey @Microsoft @Outlook I need help, someone logged in my old email account, I lost that phone number so there’s no way to recover it, I tried everything, but it’s not working and someone now added my old account to authenticator app, I need help please, I can provide all info.

• 
  MKM (@MKFrainMaria) reported 57 minutes ago

  @Outlook is there problems today? I’m not able to sign into my hotmail account or get a verification code! Been trying all day

• 
  Zemen Berhe, PhD (@zemensberhe) reported 58 minutes ago

  My outlook doesn’t work since yesterday on my iPhone and iPad and I see others have similar issues! What can we do @satyanadella @Outlook 🤔

• 
  onelove (@brummy1978) reported 59 minutes ago

  @Outlook locked out of account and verificatiin is not sending code to my phone get the code to back up mail but when i select phone get error frustrating

• 
  Kelsey Goodwin (@kelseyg2010) reported 1 hour ago

  @MicrosoftHelps @Outlook when are you going to get your **** together and get the iPhone problem fixed? We're going on 3 days now.

• 
  Chow (@smooth_93) reported 1 hour ago

  .@outlook can you please fix your autocorrect for once holy hell work would be so much easier