Outlook.com status: access issues and outage reports
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Full Outage Map
Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.
Problems in the last 24 hours
The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Outlook.com. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Outlook.com users through our website.
- Sign in (71%)
- Website Down (15%)
- Errors (14%)
Live Outage Map
The most recent Outlook.com outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Brussels
|
Sign in | 8 minutes ago |
 Sevilla
|
Sign in | 8 hours ago |
 Pointe-à-Pitre
|
Errors | 22 hours ago |
 Redditch
|
Website Down | 1 day ago |
|
Pointe-à-Pitre
|
Sign in | 1 day ago |
 Saint-Maximin-la-Sainte-Baume
|
Website Down | 1 day ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Outlook.com Issues Reports
Latest outage, problems and issue reports in social media:
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Mark Young (@2_youngy) reported@Outlook your emails are still not working!
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why (@kirk202020) reported@Outlook I just want to sign in to my email wtf is a "pin" how many times you need to confirm it's me ? Email password phone number and now a pin I never set up sick of this
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James Alexander (@justjamess87) reported@Outlook how am i STILL not able to access my EMAILS??? Why are your services STILL DOWN?!?!?!?!?!?!?!?!?🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬 Coming upto 48 hrs now! This is ridiculous and absolutely unacceptable. #outlook #outlookdown #hotmail ******* Joke!
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Luke Hearns (@LHearns2) reportedWell @Microsoft .. guess I better sort out all my **** that I use a hotmail account for and get it changed over to Gmail or other option. 3 days down is a little much when finances/trips/etc depend on info sharing via email. #microsoft #outlook #hotmail @Outlook @MicrosoftHelps
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MWBEATS (@mwbeats) reported@Outlook I keep getting the same message that MFA phone code verification isn’t available now - I need that to login to reset my password. It’s been 36 hours. Please help.
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jonathan hopley (@jonathanhopley) reported@lovemesomeALLI @Microsoft @Outlook Try the following. Login using any mobile number linked to email. Instead of email address. With current password.
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paula atkinson (@xmckeallax) reported@Outlook like many people I've been logged out in my phone and can't log back in despite using the correct password. This problem has been an issue for a month now, what are you actually doing to fix it?
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autumn 🍓 (@autumnisicy) reportedspending 40 days and 40 nights just angry and my problem is still not resolved @Outlook let me in.
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Ad Libitum (@JSokaza) reportedThe AI bot will tell you that @Outlook know there is an issue too, so this is not new, and still not fixed. Brilliant.
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Kelsey Goodwin (@kelseyg2010) reported@Outlook why am I STILL having problems on my iPhone? C'mon already. It has been a full week of this bullshit🤬
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⚡️Rob Truss⚡️ (@robtruss81) reported@Outlook is the app still down in the uk ? Can’t log in !
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ATMOSARRISES (@XsinandtonicX) reported@Outlook unlock my personal email.. all I did was sign in from a new device and changed my phone number, I’ve submitted your form from another email already, I need access what is going onnnn
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princess (@princess420604) reported@Outlook are you aware of any glitches with shared calendars? I’ve lost 2 of my family calendars overnight and they can’t see mine anymore either. Have deleted them and readded. Still not working.
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Beer stein of the void (@beer_and_mtg) reported@Microsoft @Office @Outlook guys, I don’t know what the problem is but you need to red team your outlook search. It is such a train wreck you are for sure leaving billions of dollars of global economic development on the table from this one single thing
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Chow (@smooth_93) reported.@outlook can you please fix your autocorrect for once holy hell work would be so much easier
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Dean (@dwpilgrim) reported@Outlook I’m having problems logging into my email on iPhone. Can someone help me fix this?
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Nick B. (@ThisOldNick) reported@awstar11 @Microsoft @Outlook Because deep down they know no one should use any of their products and they're subconsciously trying to drive users away? Best I got. If you figure it out let me know, been wondering this for decades.
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🚀K.R.I.S. (@KrisWorkLife) reportedOops! Just realized that @Outlook doesn’t give you an option to choose a time zone for scheduled messages. What a bummer. @Microsoft please fix or add this option. 🚀
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Oktay (@OktayAykut1) reported@MicrosoftHelps @Microsoft @Outlook Update: I finally managed to recover my account. I had to install the Outlook app on iOS and go through the “forgot password” process there. Somehow the verification (robot test) worked there, and I was finally able to reset my password. This just shows how broken the system is — the same process didn’t work anywhere else. Also, Microsoft’s support is even worse than the system itself. No real help, no human support, just useless automated responses. This experience was extremely frustrating.
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TONY SANDERSON (@EMANONF1) reported@Outlook Email still down here in the UK. How can I work like this?
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Thee Wane (@CoachWane) reported@Microsoft @Outlook y'all better fix the spam and phishing processes. Way too many spams that are not being blocked. The security team needs to wake up and do their job!!!!!!
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jen (@JackalopePoop) reported@Outlook wtf is going on with email login -- why is the valid password with the special characters that you made me specifically choose not enough for me to login from the same exact laptop I use every day?
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Mark Young (@2_youngy) reported@kaleighlynnnn @MicrosoftHelps @Outlook Mine still down
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B. (@Drum_y) reported@Outlook hello, still not able to have access to my email. Can you fix it?
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Jgs (@Jgsbm5) reported@lovemesomeALLI @davebutter Mine says the same thing!!! No person to talk to! Idk how to fix it. @Outlook help!!
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KEN IN SA (@SAsportshonk) reported@Outlook So when are you going to fix your crappy service? Can’t get codes to access my account or reset password. Thanks!!! Great job. 👏
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Mairead (@Hppytedsgirl) reported@Outlook I’ve lost the ability to sign in to my email account on my iPhone/computer. I’ve been trying to recover it for hours. It’s very frustrating and I have important business to conduct
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mesut (@mstsaydut) reported@UrsullineTV @Outlook Had this problem; @MarenXyber on X fixed it.
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Craig (@cjl85718) reported@simoes_romeo @Outlook Yup. Just fixed it. From last login attempt - need to wait about 1hr. Then these steps: Delete outlook from iPhone mail. Then hard reset phone. Then reinstall Outlook. This worked for me - might help you. Good luck
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Zaki Qayoumi (Zack) #VaccinesSaveLives (@SUPERFRENCHBIGZ) reportedStop trying to login my Microsoft account. You will go to prison for unauthorized access. I don't have money for cloud, so that's why I can't check @outlook. I told y'all I needed a salary.