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Outlook.com

Outlook.com status: access issues and outage reports

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Full Outage Map

Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

Problems in the last 24 hours

The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Outlook.com. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Outlook.com users through our website.

  • 54% Sign in (54%)
  • 27% Website Down (27%)
  • 20% Errors (20%)

Live Outage Map

The most recent Outlook.com outage reports came from the following cities:

CityProblem TypeReport Time
Barcelona Errors 4 hours ago
Brisbane Sign in 7 hours ago
Monterrey Website Down 15 hours ago
Mulhouse Sign in 1 day ago
Zahlé Errors 3 days ago
Paris Sign in 3 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • Kvng4r
    Kvng (@Kvng4r) reported

    @Outlook Hello @outlook I’m having a trouble with my subscription I’m being debited but my subscription still remain unpaid i will like a refund to my card

  • Hakan1630386105
    Hakan (@Hakan1630386105) reported

    @disnetic @MicrosoftHelps @Outlook Had this issue; TysonNerd on X sorted it.

  • asrinsenemoglu
    Asrın Senemoğlu (@asrinsenemoglu) reported

    My bank account (Isbank) is officially linked to this compromised email address. I am ready to submit legal/banking documentation. This is not just an account issue, this is an active financial cybercrime in progress! @MicrosoftHelps @Outlook

  • ajr_codes
    Alex 🌐 (@ajr_codes) reported

    Microsoft, why cant I log into my 20+ year old email? Why is it saying "You've tried to sign in too many times with an incorrect account or password." I have 2FA and a backup email + phone number. Why wouldnt you simply ask for the 2FA code??? @Microsoft @Outlook

  • ko_baboni
    Koku Baboni (@ko_baboni) reported

    @Outlook, fix Outlook mobile!

  • smooth_93
    Chow (@smooth_93) reported

    .@outlook can you please fix your autocorrect for once holy hell work would be so much easier

  • brummy1978
    onelove (@brummy1978) reported

    @Outlook locked out of account and verificatiin is not sending code to my phone get the code to back up mail but when i select phone get error frustrating

  • GraceJ_PeterM
    Gяace&Peteя♡ (@GraceJ_PeterM) reported

    @Outlook @MicrosoftHelps still not working - I cannot log into the mail app on iPhone with my Hotmail account. We are on day 3 now what’s taking so long…? Will it ever get fixed? @AppleSupport

  • dbfssecret
    secret name (@dbfssecret) reported

    @Outlook I liked Outlook Express, BUT, I just can’t stand Outlook in it’s present configuration. It has to be slimmed down and more useful before I’ll use it. I like MS, but I don’t like Outlook at all…just way too complicated.

  • wilsonpeter48
    peter wilson (@wilsonpeter48) reported

    @Outlook help I need to send a video in an email buts it's telling me it can't can't due to size but I had this issue before and shrunk the video to nearly nothing but still won't work so how do you manage it pro do it

  • Cipher_Manic
    Rahul Ratan (@Cipher_Manic) reported

    @Outlook Is there any outage? Suddenly, all incoming & outgoing emails stopped, neither were there any mail demons errors #OutlookOutage #MicrosoftOutlook ?

  • soylerseren
    Seren Söyler (@soylerseren) reported

    @Outlook Outlook won't accept the images, even though they are very small. I'm wasting a lot of time. It's an incredibly primitive issue.

  • adultcrybaby
    Rant Man (@adultcrybaby) reported

    @Office @Outlook Worlds largest Email client and cannot fix POP IMAP which even Ai cannot fix. If anyone believes Ai is next frontier for Microsoft, No its fixing basic email configuration and servers. Failed at everything and Pain customers can't get out of..Shame

  • kirk202020
    why (@kirk202020) reported

    @sumit_c @Outlook I just want to sign in and get my emails ffs

  • SkyBaum1
    SkyBaum (@SkyBaum1) reported from City of Longwood, Florida

    @Outlook account verification is broken. Please fix it so I can get back into my account. Thx

  • mdrahiem
    Rahimuddin (@mdrahiem) reported

    When you can implement input focus in 2 steps out of 3 in the login form, what's the reason to not implement in the OTP section too @Outlook?

  • lovemesomeALLI
    alli. (@lovemesomeALLI) reported

    @faisal9051911 @Outlook I'm having the same issue! 21 years too!

  • EMANONF1
    TONY SANDERSON (@EMANONF1) reported

    @Outlook I can not believe the incompetence at this company, my email is still down, they just will not send me a code to reset my work/private account. I have just had to wait a full 7 days to try again, nothing and now they want me to wait 28 days!!!

  • Kareem1702
    Kareem (@Kareem1702) reported

    @KyleDavey86 @Outlook @KyleDavey86 Were you able to fix this? I had the exact same issue with the robot and now I can’t even get that far anymore

  • MartGHtTx
    MGG_Tx_xT_ (@MartGHtTx) reported

    @Outlook I am tired of that add E-mail to protect your account sh!!!t. I can not sign in you should stop that sh!!!t.

  • lovemesomeALLI
    alli. (@lovemesomeALLI) reported

    Sooo anyone else's email still down, still not allowing them to reset their password? Saying 'too many codes try again tomorrow'??? W T F!!! @Microsoft @Outlook

  • waded
    Wade Dorrell (@waded) reported

    @Outlook please fix Android app notification actions. I hit DELETE on the notification, I want the notification to dismiss in 500ms or less, and I expect that the next time I check inbox, what I said I wanted deleted is deleted. Network delay, already-deleted-elsewhere, not even visible in inbox yet, yeah I know these things happen, but they can't be allowed to let the notification go unresponsive to actions taken.

  • simoncarrington
    Si Carrington ™️ 🏳️‍🌈🇮🇪 (@simoncarrington) reported

    @MicrosoftHelps I need an email address for an elderly friend of mine who has issues with his email. He cant access it and he has important documents on from his Wife who passed away years ago. I cant direct mail you on here. Can you help please?? @Outlook @Microsoft

  • J_Keith101
    Shoes (@J_Keith101) reported

    @MSFT365Status @MicrosoftHelps @Outlook I am still unable to get into my Hotmail account after 3+ days on ANY device or app and internet. Please take these issues seriously and fix this. This is NOT an intermittent problem, it is an OUTAGE.

  • craigmaxmus
    maximus (@craigmaxmus) reported

    @Outlook what is the issue with outlook email on apple devices . We ca not sign in to email ?

  • KueddeR
    NewsMän (@KueddeR) reported

    @MauricioHunt2 @Outlook I'm having the same problem. Four emails I sent to Hotmail in the last few hours were bounced back.

  • erickacevedor
    Erick (@erickacevedor) reported

    I love (not really) how I need to login each time on outlook web. I mean, each freaking time man @Outlook -- you're a 3.19 TRILLION USD company, I think wont be difficult to fix something like this.

  • lovemesomeALLI
    alli. (@lovemesomeALLI) reported

    @faisal9051911 @Outlook Did they recover your acct/email you or were you able to reset your pw w no issues?

  • danielacna
    Daniela (@danielacna) reported

    @Microsoft @satyanadella @Outlook Hi Satya. I’ve had my Microsoft account for over 12 years with my correct date of birth. After my account was compromised, someone changed my birth year and Microsoft began treating my account as if I were 12 years old. I’ve tried repeatedly to correct this and recover my correct age, without success. Now Microsoft is introducing age verification in Brazil while my account remains incorrectly classified as belonging to a child. How is a longtime adult customer supposed to fix this when the account recovery process itself has failed?

  • SUPERFRENCHBIGZ
    Zaki Qayoumi (Zack) #VaccinesSaveLives (@SUPERFRENCHBIGZ) reported

    Stop trying to login my Microsoft account. You will go to prison for unauthorized access. I don't have money for cloud, so that's why I can't check @outlook. I told y'all I needed a salary.