Outlook.com status: access issues and outage reports
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Full Outage Map
Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.
Problems in the last 24 hours
The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Outlook.com. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Outlook.com users through our website.
- Sign in (70%)
- Errors (15%)
- Website Down (15%)
Live Outage Map
The most recent Outlook.com outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Royal Tunbridge Wells
|
Errors | 3 hours ago |
 Arnold
|
Sign in | 5 hours ago |
 Paris
|
Website Down | 18 hours ago |
|
Los Angeles
|
Sign in | 18 hours ago |
|
Akron
|
Website Down | 19 hours ago |
|
Lancaster
|
Sign in | 23 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Outlook.com Issues Reports
Latest outage, problems and issue reports in social media:
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Charlie (@Charles2982708) reported@Outlook this update that sends everything to my Draft folders automatically is complete BS Please change this! It doesn’t save any time and causes way too many problems. The majority of people using outlook for work Multi task and end up having all these emails disappear. When it’s out of site it’s out of mind. That’s not a good thing.
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Melanie Marler (@marlermelanie) reported@Outlook I’m still locked out my Hotmail in the infinite sign in loop. When is this expected to be fixed for all users? Can’t sign in on iPhone or web browser and I really need this account as it’s my main. Concert tickets, reservations and travel plans all not accessible.
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Julia Ullrich (@JuliaUllrich13) reportedWhat the heck is up with @Outlook?? Been locked out of my email for two days and all I get is “this verification method isn’t working right now” and then it says I’ve requested too many codes! Also can’t contact support cause I can’t sign in or access your chatbot :(
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Emmanuel Valle (@valle_emma61666) reported@simoncarrington @Outlook Yep. Skip the form loop and call support or use account recovery from a device he’s used before, same wifi helps a lot. I heard about Fomr and lol even free form tools feel less broken than Outlook’s mess
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Souvik Mukherjee (@souvik610) reported@Outlook I'm having authentication error for my outlook email id
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onelove (@brummy1978) reported@Outlook locked out of account and verificatiin is not sending code to my phone get the code to back up mail but when i select phone get error frustrating
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Sedal Gürses (@sgg1903) reported@UrsullineTV @Outlook Faced the same issue; @MarenXyber on X solved it.
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Kelsey Goodwin (@kelseyg2010) reported@Outlook @Microsoft @MicrosoftHelps will you please fix the iPhone email problem already?!? Some have said theirs is fixed yet mine is still not working 😑
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NewsMän (@KueddeR) reported@MauricioHunt2 @Outlook I'm having the same problem. Four emails I sent to Hotmail in the last few hours were bounced back.
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Sparky (@Jouler8) reported@Outlook My iPhone has been harassing me daily to "log-in" despite me never having logged out. you keep trying to push me to your broken "Authenticator App", no good. My password, set up 15 years ago, now doesn't work. Screw it! Screw you! Deleting the app is easier.
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Timothy Nichols (@nichols_ti28279) reported@HollyKing810925 @Outlook Volan_xyber can fix this.
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Chris Walker (@Cwalker6033) reported@Outlook please fix the issue, cannot log into my account, cannot reset my password, cannot speak to anyone at Microsoft. Poor support for a paid service!
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jamie (@jammyzizzle) reported@Outlook hi what is happening with email it’s been off for a week still can’t login what are you doing about it
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Oktay (@OktayAykut1) reported@MicrosoftHelps Locked out of my account for 3 days. Reset doesn’t work, verification fails. Recovery email & phone are linked. No support. Please fix this. @Outlook
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Jane Darling (@janeydarling1) reported@outlook down again? This is ridiculous
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Erick (@erickacevedor) reportedI love (not really) how I need to login each time on outlook web. I mean, each freaking time man @Outlook -- you're a 3.19 TRILLION USD company, I think wont be difficult to fix something like this.
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Mosh_Pit_Chad (@Mosh_Pit_Chad) reported@Outlook any solutions to your email outage for iPhone?
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jonathan hopley (@jonathanhopley) reported@lovemesomeALLI @Microsoft @Outlook Try the following. Login using any mobile number linked to email. Instead of email address. With current password.
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Shoes (@J_Keith101) reported@MSFT365Status @MicrosoftHelps @Outlook I am still unable to get into my Hotmail account after 3+ days on ANY device or app and internet. Please take these issues seriously and fix this. This is NOT an intermittent problem, it is an OUTAGE.
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Jane Darling (@janeydarling1) reported@outlook We can't sign in. AGAIN. What's going on? And why is this a continuing problem? Please sort it out.
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FreWaaks (@FWaaks) reported@Outlook why in the blue **** do you make it so god damn hard to attach files to emails? It’s ****** text I shouldn’t have to compress that **** down and split it into multiple files, just tell me what is the point, using your clunky dog **** email system makes my job harder
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Jenny (@Rinatiic) reported@Outlook I genuinely don’t know if I was hacked or bc of this outage please fix it my god
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Varun101 (@vroon101) reported@Outlook fix your service, tried to open mail on your site and it didn't ask me for login!!
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Craig (@cjl85718) reported@simoes_romeo @Outlook Yup. Just fixed it. From last login attempt - need to wait about 1hr. Then these steps: Delete outlook from iPhone mail. Then hard reset phone. Then reinstall Outlook. This worked for me - might help you. Good luck
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The Desert Fox🦊 (@LaurelioLF33) reported@PBennett_ @Outlook @MicrosoftHelps Confirmation code still not working but for a few minutes it allowed me to log in with password. Try incognito
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BennyTheJet✈️ (@bennythejet_55) reported@Outlook How about fix your ****** platform smh. Have had nothing but issues for 2 straight days. Can barely work because it doesn’t load worth a ****. Check connection with ISP. All good. You gonna reimburse everyone for these disruptions. It’s a joke at this punt
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👑Cass✨ (@ItsCas_tho) reported@Outlook I can’t log in my email and when I try to get help it’s asking me to sign in
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Leaves Ahead (@acetipped) reported@Outlook when are you guys going to fix this email sync outage on iPhone?
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Mark Young (@2_youngy) reported@Outlook your emails are still not working!
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Kelsey Goodwin (@kelseyg2010) reported@Outlook why am I STILL having problems on my iPhone? C'mon already. It has been a full week of this bullshit🤬