Outlook.com status: access issues and outage reports
Problems detected
Users are reporting problems related to: sign in, website down and errors.
Full Outage Map
Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.
Problems in the last 24 hours
The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
April 27: Problems at Outlook.com
Outlook.com is having issues since 01:20 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Outlook.com users through our website.
- Sign in (63%)
- Website Down (19%)
- Errors (18%)
Live Outage Map
The most recent Outlook.com outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Boissy-Saint-Léger
|
Sign in | 9 minutes ago |
 Portland
|
Sign in | 11 minutes ago |
 Edmonton
|
Website Down | 16 minutes ago |
|
East Liverpool
|
Sign in | 19 minutes ago |
|
Pittsburgh
|
Sign in | 19 minutes ago |
|
Dallas
|
Website Down | 23 minutes ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Outlook.com Issues Reports
Latest outage, problems and issue reports in social media:
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Angie (@MzAngieSantos) reported@Outlook can’t login into my Hotmail Through my phone please help!
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Niki Johnson 🦐 (@nikitheshrimper) reported@Outlook Hi, is there a problem with the system? Can’t access my hotmail account via my iPhone. Kept asking for verification, deleted my account now can’t reinstate it!?
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Pauly (@86pauly86) reported@Outlook Would be good if I could actually access my emails! For me and other I know we got to sign in and all I get is “you’ve tried to sign in too many time” I have multiple emails that I can’t access and multiple people I know get the same thing. Why?
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Kat 🐈🌴(✨fan account✨) (@KatsFaith13) reported@Henrickson145 @Outlook Having the same issue. Were you able to get it fixed?
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Natural Born Menace (@DIRT_E_MONEY) reported@Outlook fix your gah damn mail problems.
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Jonathan Collin (@joncollin) reportedHey @gmail are you aware of authentication issues for @Outlook accounts in the Gmail app? My account is no longer authenticating as off this morning- seems to be a widespread issue that started in the last few days...
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bastard (@lowkeykermit) reported@Outlook fix your **** jfc how hard is it to send an email verification im boutta tweak tf out
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frostlord (@thefrostlord) reported@andrewrdn463 @Outlook i have the same issue also a lot of people have the same issue fix @Outlook
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Chris C-W (@cwiggy) reported@Outlook outlook mail down all day today. Prompted to enter password multiple times. Can’t clear existing emails. What’s going on?
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Suzanne Lanoue (she, her, hers) 🤎🧡🩷❤️💗💖💜💝💘 (@slanoue2016) reported@Outlook How do we get support from a live person? Nothing is working. My husband can get on his Hotmail account on his phone, but it's not working on any of our laptops. He doesn't have MS Authenticator set up, and it's confusing as to how to do that. When we ask to send a code to his phone, it never arrives. He's not sure about his password. When he tried it, it said he was locked out. He doesn't have a security key, etc. When we tried phoning for help, the automated thing just sends us back to the Web. Please help! This is maddening.
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Shawnaleee (@y0urshawnalee) reported@MSFT365Status @Outlook @Microsoft I can’t login to my hotmail account. Not on my iPhone nor my desktop. This is a huge issue as I’ve had this email for 20+ years. When will they be resolved?
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johnr (@johnr1593426) reported@Outlook I can't login in my msn email ???
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🌄🐣 (@2689j) reportedAlso, @Outlook I had to put these in my junk profile myself. Are you not able to tell these are spam? Cuz if not, we should just shut y'all down now and save everyone some time and anguish.
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Dani.🇻🇪 (@daniperdomo92) reported@Outlook @Microsoft @MicrosoftHelps Im Still struggling to regain access to my Hotmail account. Recovery forms still not working.. 2/3 months and counting… i have evidence that I'm the legit owner
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Mary (@MarySCIL) reported@Outlook what is going on with your emails today? I am having trouble logging in as well as maintaining the login. Can you give an update?
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Dr. D. Akın (@DarcinAkin) reported@Outlook @Office what happened to the MS apps these days? I have to submit password everyday to login. It was monthly before.
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Griff (@Grifeweizen) reported@Microsoft Outlook and teams mobile apps not even opening on android galaxy s25...this is a serious issue @MicrosoftTeams @Outlook. It's a blank screen or an endless loading spiral.
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Patti Sharpless (@Busymom142) reported@timhardinguk @Outlook I am not receiving any emails either on my phone. My outlook on line is ok. It is very frustrating. I don’t know if it’s part of the problem.
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Griff (@Grifeweizen) reported@Microsoft Outlook and teams mobile apps not even opening on android galaxy s25...this is a serious issue @MicrosoftTeams @Outlook. It's a blank screen or an endless loading spiral.
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JoeGeeky (@JoeGeeky) reported@Microsoft @Outlook What's the point in sending 'Feedback' using the "Feedback Hub" if there are no answers and things don't get addressed? Myself and others have reported exploit issues in Outlook and other apps... and nothing... silence...
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🦋𝐿𝒶𝓂𝒷 - 𝑀𝒶𝓉𝓉𝒽𝑒𝓌 🐝 #KYLIE❤️#MariahSZN (@MapooUK) reportedI’m sick of this Outlook issue, it’s been down all day, cunting thing is doin my head in @Outlook
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Jason Starr, Consumer Ventures, Awakened Foods (@JasonStarr) reportedHad to finally upgrade from "Legacy" @Microsoft @Outlook on a Mac to "new" Outlook (because old Outlook kept crashing my computer due to what I must assume was a massive a memory leak) Just miserable. Stupid, basic stuff still broken or mission. Formatting of signatures is totally messed up. Can't turn on/off hidden paragraph markers when editing email. Can no longer click within an email to see the conversation or related emails (this is a huge loss). This product has been out since 2020. It has been the default email client since 2022. HOW CAN IT STILL BE THIS BAD!?! Or do they just hate Mac users that much?
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Mehmet Edip (@The_MehmetEdip) reported@Outlook I am currently experiencing login issues on my iPhone Can you assist please
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Seren Söyler (@soylerseren) reported@MicrosoftHelps @Outlook Unfortunately, I'm having trouble uploading images. And it's a very minor problem. Why is uploading images such a problem? When I upload one, delete it, and then try to upload it again, I have trouble. It's a very old problem these days.
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Benny Hall (@BennyHall17) reported@lacedwithlies @Outlook I think it’s having issues at mo, mines saying my password is incorrect. I’d try and wait for an update
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Sofía Cervón (@Sof_Cervon) reported@Outlook seems to be down… I can’t send or receive any emails … 👀 #help
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⭐️💜Rachael 💜⭐️ (@Rachy_EJ) reported@MicrosoftHelps is outlook down my dad cant not log into his account on his phone or laptop telling him password is wrong when its not and it keeps asking him to sign in on the phone app @Outlook
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Leng (@lengafc) reported@Outlook I am having a lot of issues singing in, please respond to my direct message
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Leila ✨🇦🇷 11/11 (@lilila1993) reported@Outlook is Microsoft outlook down again????
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DP (@Dportz11) reported@nickdent1990 @Outlook Big issue