Outlook.com status: access issues and outage reports
Some problems detected
Users are reporting problems related to: sign in, website down and errors.
Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.
Problems in the last 24 hours
The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
April 29: Problems at Outlook.com
Outlook.com is having issues since 03:00 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Outlook.com users through our website.
- Sign in (66%)
- Website Down (18%)
- Errors (17%)
Live Outage Map
The most recent Outlook.com outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
|
|
Sign in | 14 minutes ago |
|
|
Website Down | 15 minutes ago |
|
|
Errors | 49 minutes ago |
|
|
Sign in | 1 hour ago |
|
|
Sign in | 1 hour ago |
|
|
Sign in | 2 hours ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Outlook.com Issues Reports
Latest outage, problems and issue reports in social media:
-
Jgs (@Jgsbm5) reported@Outlook Where’s your updated?! What is there no communication. This is not just an IOS issue. This is on desktop as well! We’re locked out!
-
Sam Bell (@sam_bell248) reported@Outlook when will the issues be sorted been nearly 12 hours it keeps telling me to log in and I’m fed up of trying to
-
Tanya Smith (@Tanyasmi) reported@Microsoft @Outlook @MicrosoftHelps What is happening ? Mail app on iPhone still not working for outlook / Hotmail accounts. Asks to re-enter password put in correct password you say it’s wrong or too many times and block ! Please help
-
Leila ✨🇦🇷 11/11 (@lilila1993) reported@Outlook how much longer will the system be down? is has been more than 12 hours.
-
Lydia (@LitLat) reported@Microsoft & @Outlook Are You Still Down? This Is Crazy!!
-
Ms.Tab00 (@MsTab00) reported@Outlook y’all are out of line?!?!! Servers down for over 24 hours
-
Gяace&Peteя♡ (@GraceJ_PeterM) reported@Outlook @MicrosoftHelps @Microsoft - Will I ever be able to access my Hotmail email via the Mail app on my iPhone again? Been down for days now. Keeps saying I’ve tried to sign in too many times with an incorrect account which is total lies. My password is 100% correct
-
Dave Shreeve (@DaveShreeve) reported@Outlook Email is still not working. Come on.
-
The Desert Fox🦊 (@LaurelioLF33) reported@PBennett_ @Outlook @MicrosoftHelps Confirmation code still not working but for a few minutes it allowed me to log in with password. Try incognito
-
Guts (@Guts_1993) reported@Outlook This **** still not working lol
-
Bex (@rebecca_dray_) reported@TyredMark @Microsoft @Outlook Yep I’m having the same issue
-
Raph (@cam_raphael) reported@Outlook when will this problem be fixed???
-
Dodgy Anon (@DodgyAnon) reported@Outlook 4 inscrutable puzzles to help you fight “the robots” only for it to encounter an unexpected error and have me do it again. Useless anti-user company. Absolute out of touch disgrace.
-
MKM (@MKFrainMaria) reported@Outlook is there problems today? I’m not able to sign into my hotmail account or get a verification code! Been trying all day
-
Leidiana Rahn (@leidianamarque1) reported@Outlook This completely unacceptable, the whole day without being able to access my inbox. Why is take so long to fix the login issue? I had to reenter my pw many times got in once but it kicked me out
-
Joe Robinson (@MrJoeRobinson) reportedAnyone else having trouble getting into outlook / hotmail? Tried everything to sending links to other emails to recover email address but no luck. Anyone help? @outlook @Microsoft #hotmail #outlook
-
Niki Johnson 🦐 (@nikitheshrimper) reported@Outlook Hi, is there a problem with the system? Can’t access my hotmail account via my iPhone. Kept asking for verification, deleted my account now can’t reinstate it!?
-
Märÿ🤙🏻 (@maryedwards918) reportedIs @outlook still not working for everyone else?
-
Han. (@HanaJohnson92) reportedDay 3 without being able to access my emails. I am now able to get a code through my phone number, but then is asking me for a second authentication, I then type in the code my Authy app gives me and it’s not working! @Outlook @MSFT365Status @MicrosoftHelps
-
Max (@Dobbie_88) reported@MSFT365Status @Outlook @MSFT365Status still not working 24 hours+ later?? It’s not fixed. I just want to be able to log into my account normally, without having to authenticate how many times I breathe per day!
-
Leaves Ahead (@acetipped) reported@Outlook when are you guys going to fix this email sync outage on iPhone?
-
Simon Ward (@SimonJWard93) reported@Outlook Fix it. It’s getting stupid now. At least give communication you are aware and looking into the issue?
-
✨ Laura ✨ (@Laura23WL) reported@Outlook More the 24 hours later & I still can’t access my emails 🤬🤬🤬 can’t fix it via the ways you’ve mentioned & I need it for work.
-
Kimberley Treece (@T25Kimi) reportedI am getting increasingly frustrated with the lack of response from @Outlook @Microsoft in relation to these issues being experienced. When will I get access back to my account???
-
Tech With Taylor (@TechWTaylor) reported@Outlook how much longer until this issue is resolved???
-
MJ (@marifuenzalida) reported@Outlook not working !!!!!!!!!!!
-
Naomi (@bluenaomi) reported@Outlook For2 I have been locked out of my emails, despite filling out forms many times over. I filled in all the details you asked for many times. I do NOT have a number you can text me on because I am using a different sim on vacation. So just fix it. This is terrible service
-
Ignacio Durán (@IgnacioDurn9) reported@satyanadella I can't even log in into my @Outlook account since morning. When are you going to fix it?
-
Jacob Landsmeer (@jlandsme_93) reported@TBanton18 @Microsoft @Outlook Had this problem recently- logged me out and despite my password being correct wouldn’t let me back in. Have to use other authentication methods to get back in. Worked eventually but painful.
-
Greggy Ramone (@GreggyRamone) reported@heartisgone @Outlook Yes it’s Microsoft Exchange on your phone where it says add an account choose from list the exchange instead of outlook see if it lets you login there.