Is Outlook.com down?

Problems in the last 24 hours

Outlook.com signals over the past 24 hours. The dashed line is the service-wide baseline used to detect unusual activity.

• Service-wide signals
• Service-wide baseline

Most Reported Problems

The following are the most recent problems reported by Outlook.com users through our website.

• Sign in (57%)
• Website Down (25%)
• Errors (18%)

Live Outage Map

The most recent Outlook.com outage reports came from the following cities:

City	Problem Type	Report Time
Tlalpan	Sign in	16 hours ago
Spokane	Website Down	2 days ago
Bordeaux	Errors	6 days ago
Exeter	Sign in	6 days ago
Toronto	Sign in	8 days ago
Treorchy	Errors	8 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Diagnosis (@Diagnosis410227) reported 1 minute ago

  @Outlook I have issues with logging into my account. What should I do? @Outlook

• 
  Sedal Gürses (@sgg1903) reported 10 minutes ago

  @UrsullineTV @Outlook Faced the same issue; @MarenXyber on X solved it.

• 
  Andrew Pereira (@AndrewP204) reported 12 minutes ago

  @Outlook I haven't been able to log into my email for days. All sign in methods are not available and it said my pasword has been attemptrd too many times

• 
  Steven (@CrookNuggetGang) reported 13 minutes ago

  @Outlook Fix your ****

• 
  Timothy Nichols (@nichols_ti28279) reported 14 minutes ago

  @rossiantony46 @Outlook Volan_xyber can fix this.

• 
  Andrew (@andrewrdn463) reported 17 minutes ago

  @thefrostlord @Outlook SAME PROBLEM HERE FROSTLORD- Correct passwords are not being accepted by Outlook: "You've tried to sign in too many times with an incorrect account or password."

• 
  Susie Timm (@susietimm) reported 17 minutes ago

  @HowardRoark90 @Outlook @Microsoft I am the only person in my 5 person team having issues but absolutely been a frustrating Monday. Can’t wait until a bazillion Emails hit at like 9 PM. 😐

• 
  Luziel🐆🌾 (@Luzielvt) reported 18 minutes ago

  @Outlook I keep trying to contact you guys about an account I have on outlook that's brand new and I haven't put any info on it just a minecraft game and your ******* AI keeps bringing me to anywhere but an actual person to solve my problem. Can I get a representative?

• 
  Octo (@TweetOcto) reported 19 minutes ago

  @Outlook fix yo servers man

• 
  normal guy (@cybernormalguy) reported 20 minutes ago

  @Microsoft providing the WORST costumer support possible. 3 days of wait and locked outside my laptop because I nened the to allow me to change my @Outlook phone number since their bitLock locked me outuside my laptop and now they have cooking me for DAYS to fix this.

• 
  Jimmy Fallon (@JimmyFal) reported 21 minutes ago

  @Microsoft @Outlook I can post this screenshot into ANY AI and they will ALL come back and tell me this email is a scam, so shouldn't we expect the same from the @outlook mail filter? Please DO BETTER, why is this hard at least let us in on the technical issues as to why this is so hard!

• 
  princess (@princess420604) reported 23 minutes ago

  @Outlook are you aware of any glitches with shared calendars? I’ve lost 2 of my family calendars overnight and they can’t see mine anymore either. Have deleted them and readded. Still not working.

• 
  The SuparUser (@suparuser) reported 24 minutes ago

  Hi, I forgot my Outlook mail password and i was really worried about it, Whenever I try to reset my password using two different Mobile Number, I got otp on the first Number but when I am using second Number for otp it say this verification method is not working. @Outlook

• 
  Sumit (@_sumitdh) reported 25 minutes ago

  @culturedpearl47 @Outlook Can you share a screenshot of the error?

• 
  Jessica LoPresti 🦋 (@LoPrestiJessica) reported 26 minutes ago

  @Outlook my outlook is STILL DOWN. Please share ETA ON WHEN BUG IS FIXED.

• 
  why (@kirk202020) reported 31 minutes ago

  @sumit_c @Outlook I just want to sign in and get my emails ffs

• 
  Diagnosis (@Diagnosis410227) reported 32 minutes ago

  @Outlook I really have issues with my account, please help @Outlook

• 
  Michael Briggs (@MichaelBriggs2) reported 36 minutes ago

  @Outlook what’s happening with outlook app in the UK not letting me login or anything plus emails not coming through on phone either??

• 
  FreWaaks (@FWaaks) reported 37 minutes ago

  @Outlook why in the blue **** do you make it so god damn hard to attach files to emails? It’s ****** text I shouldn’t have to compress that **** down and split it into multiple files, just tell me what is the point, using your clunky dog **** email system makes my job harder

• 
  Daniela (@danielacna) reported 38 minutes ago

  @Microsoft @satyanadella @Outlook Hi Satya. I’ve had my Microsoft account for over 12 years with my correct date of birth. After my account was compromised, someone changed my birth year and Microsoft began treating my account as if I were 12 years old. I’ve tried repeatedly to correct this and recover my correct age, without success. Now Microsoft is introducing age verification in Brazil while my account remains incorrectly classified as belonging to a child. How is a longtime adult customer supposed to fix this when the account recovery process itself has failed?

• 
  Red Beard Real Estate (@HowardRoark90) reported 40 minutes ago

  @ClarenceWongCRE @Outlook @Microsoft Ours is M365 Business but that’s not a bad idea to try regardless of email server I’ll get the team to give it a whirl Luckily, I’m not experiencing issues on my account

• 
  SkyBaum (@SkyBaum1) reported 41 minutes ago from City of Longwood, Florida

  @Outlook account verification is broken. Please fix it so I can get back into my account. Thx

• 
  Grafrajohn ☕️🎸💻⚽️🐋🍃🌍📷📱🚊🚲🎮🍮🦈🦖🎵🪐 (@GrayElgin) reported 44 minutes ago

  Has anyone else downgraded from the new @Outlook to the old one? The new Outlook keeps asking me to sign in for every mailbox.

• 
  Yogee (@misteryogee) reported 45 minutes ago

  My live/microsoft userid/email is in some leaked hack db and now I keep getting these Authenticator requests every few hours by someone trying to access my account. @Microsoft @Outlook @MicrosoftHelps is there a way to geofence my account and lock all access attempts from other countries. This can’t be just a problem unique to me

• 
  Lombardigal (@WNlombardi) reported 45 minutes ago

  @Outlook closing down an email account, that’s been used for many yrs, and accessed from the same device, with no VPN or blocks identified 😬 and the correct input of info.

• 
  Manash Boraa (@ManashPratimBo3) reported 46 minutes ago

  Hello @Outlook i am experiencing persistent issues with my Outlook account that are impacting my daily work Outgoing Emails are stuck or failing to send. Incoming Emails are heavily delayed and some are not being received at all Please resolve this urgently

• 
  Timothy Nichols (@nichols_ti28279) reported 48 minutes ago

  @jorgemarketer @Outlook @MicrosoftHelps Volan_xyber can fix this.

• 
  Mark Bond (@MarkDABond) reported 51 minutes ago

  I can't believe this. Yesterday I could get in to my @Outlook Hotmail easily with 2 Step Verification. But now someone else has managed to accidentally use my mobile number (ends in 52) to override my use and use it to verify their account ending in 56. @Microsoft how do we fix this?

• 
  April 🐭 (@1967Christian) reported 55 minutes ago

  @Outlook I'm trying to sign into my email. It keeps telling me to enter a second email address to "protect my account". I only have one email. I don't want a second email. I'm old fashioned, I just want to sign in using my password, and access my emails.

• 
  peter wilson (@wilsonpeter48) reported 59 minutes ago

  @Outlook help I need to send a video in an email buts it's telling me it can't can't due to size but I had this issue before and shrunk the video to nearly nothing but still won't work so how do you manage it pro do it