Outlook.com status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Outlook.com users through our website.

• Sign in (56%)
• Website Down (23%)
• Errors (21%)

Live Outage Map

The most recent Outlook.com outage reports came from the following cities:

City	Problem Type	Report Time
Paris	Sign in	15 hours ago
San Martiniano	Sign in	18 hours ago
Miami	Sign in	4 days ago
Zaragoza	Sign in	4 days ago
Feltham	Sign in	4 days ago
Melbourne	Website Down	4 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Murzban F. Shroff (@MurzbanFShroff) reported 4 minutes ago

  @puneetck @Outlook I am a writer facing a huge glitch with my #Outlook. When I try to reply to an existing conversation/thread, the entire conversation disappears. It’s no longer visible in the reply mail. Please help. I have work-related communications suspended. @satyanadella

• 
  B. (@Drum_y) reported 6 minutes ago

  @Outlook hello, still not able to have access to my email. Can you fix it?

• 
  Gяace&Peteя♡ (@GraceJ_PeterM) reported 9 minutes ago

  @Outlook @MicrosoftHelps still not working - I cannot log into the mail app on iPhone with my Hotmail account. We are on day 3 now what’s taking so long…? Will it ever get fixed? @AppleSupport

• 
  Ellie Harris (@ellieeeharris) reported 10 minutes ago

  @Outlook how is outlook still down!! I haven’t been able to get onto my emails for a couple of days now. Help!!

• 
  Sahil (@TheCyberSahil) reported 10 minutes ago

  @Outlook how long would you take to resolve my issue ?

• 
  alli. (@lovemesomeALLI) reported 14 minutes ago

  @CarlaJo56727016 @Microsoft @Outlook I have it on my phone already, same issue

• 
  Koku Baboni (@ko_baboni) reported 15 minutes ago

  @Outlook, fix Outlook mobile!

• 
  Erdem Pulcu (@ErdemPulcu) reported 16 minutes ago

  @Microsoft cannot make @Outlook find emails in one's inbox. So much of time is being wasted everyday because Outlook doesn't work. Could someone explain to me why anyone should trust their AI models? If they are so good why don't you use it to fix the email??

• 
  Leaves Ahead (@acetipped) reported 22 minutes ago

  @Outlook when are you guys going to fix this email sync outage on iPhone?

• 
  April 🐭 (@1967Christian) reported 22 minutes ago

  @Outlook I'm trying to sign into my email. It keeps telling me to enter a second email address to "protect my account". I only have one email. I don't want a second email. I'm old fashioned, I just want to sign in using my password, and access my emails.

• 
  Kareem (@Kareem1702) reported 23 minutes ago

  @KyleDavey86 @Outlook @KyleDavey86 Were you able to fix this? I had the exact same issue with the robot and now I can’t even get that far anymore

• 
  Yogee (@misteryogee) reported 25 minutes ago

  My live/microsoft userid/email is in some leaked hack db and now I keep getting these Authenticator requests every few hours by someone trying to access my account. @Microsoft @Outlook @MicrosoftHelps is there a way to geofence my account and lock all access attempts from other countries. This can’t be just a problem unique to me

• 
  Jorge Marketer (@jorgemarketer) reported 25 minutes ago

  @nichols_ti28279 @Outlook @MicrosoftHelps I dont have a issue about access

• 
  Oktay (@OktayAykut1) reported 26 minutes ago

  @MicrosoftHelps @Microsoft @Outlook Update: I finally managed to recover my account. I had to install the Outlook app on iOS and go through the “forgot password” process there. Somehow the verification (robot test) worked there, and I was finally able to reset my password. This just shows how broken the system is — the same process didn’t work anywhere else. Also, Microsoft’s support is even worse than the system itself. No real help, no human support, just useless automated responses. This experience was extremely frustrating.

• 
  ❄️ Mahkarona (@Maha_Kh_Alt) reported 27 minutes ago

  @Outlook @MicrosoftHelps Your private reply did not answer my question or help resolve my issue. I need a clear and direct answer to the question I sent you via DM. Please provide a direct answer instead of referring me to general support articles or troubleshooting steps.

• 
  Asrın Senemoğlu (@asrinsenemoglu) reported 27 minutes ago

  My bank account (Isbank) is officially linked to this compromised email address. I am ready to submit legal/banking documentation. This is not just an account issue, this is an active financial cybercrime in progress! @MicrosoftHelps @Outlook

• 
  eeeeeeee (@mattyhattycat) reported 35 minutes ago

  @Outlook @Kareem1702 It happens to me every week and you never respond on tweets or in messages. Why don't you just fix the issues, people have been complaining for months now.

• 
  Ad Libitum (@JSokaza) reported 36 minutes ago

  @Outlook So while my email password issue continues with the account you all took over, I decided to log into my substack which uses an email I made specifically for social media use. Guess what? That password didn't work either. Strange?

• 
  Mukund (@ibmindia2011) reported 39 minutes ago

  @lazychakrabarti @Outlook I am also facing the same issue are you going to off hotmail service in India?

• 
  Erick (@erickacevedor) reported 39 minutes ago

  I love (not really) how I need to login each time on outlook web. I mean, each freaking time man @Outlook -- you're a 3.19 TRILLION USD company, I think wont be difficult to fix something like this.

• 
  Dodgy Anon (@DodgyAnon) reported 39 minutes ago

  @Outlook 4 inscrutable puzzles to help you fight “the robots” only for it to encounter an unexpected error and have me do it again. Useless anti-user company. Absolute out of touch disgrace.

• 
  why (@kirk202020) reported 43 minutes ago

  @sumit_c @Outlook I just want to sign in and get my emails ffs

• 
  Liz 🇺🇸 (@ThisIsLizMK) reported 45 minutes ago

  @Outlook Read the room, you idiots!! Fix outlook already!! 🤬🤬🤬

• 
  Jeff Wolfe (@JeffWolfeCRE) reported 47 minutes ago

  @Microsoft @Office @Outlook I have been waiting for 24 hours for someone to contact me about my email issues. Please dm me today.

• 
  alli. (@lovemesomeALLI) reported 49 minutes ago

  @faisal9051911 @Outlook I'm having the same issue! 21 years too!

• 
  Timothy Nichols (@nichols_ti28279) reported 49 minutes ago

  @HollyKing810925 @Outlook Volan_xyber can fix this.

• 
  maximus (@craigmaxmus) reported 52 minutes ago

  @Outlook what is the issue with outlook email on apple devices . We ca not sign in to email ?

• 
  alli. (@lovemesomeALLI) reported 57 minutes ago

  Sooo anyone else's email still down, still not allowing them to reset their password? Saying 'too many codes try again tomorrow'??? W T F!!! @Microsoft @Outlook

• 
  why (@kirk202020) reported 1 hour ago

  @Outlook I just want to sign in to my email wtf is a "pin" how many times you need to confirm it's me ? Email password phone number and now a pin I never set up sick of this

• 
  S 🇩🇿 (@LeYaoguai) reported 1 hour ago

  @Outlook I’m having the 503. X FEServe error when trying to log in …