Outlook.com status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Outlook.com users through our website.

• Sign in (71%)
• Website Down (15%)
• Errors (14%)

Live Outage Map

The most recent Outlook.com outage reports came from the following cities:

City	Problem Type	Report Time
Paris	Errors	11 hours ago
Fayetteville	Errors	15 hours ago
London	Sign in	16 hours ago
Gennevilliers	Website Down	18 hours ago
Haddington	Sign in	1 day ago
Glasgow	Sign in	1 day ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Timothy Nichols (@nichols_ti28279) reported 2 seconds ago

  @MartGHtTx @Outlook Volan_xyber can fix this.

• 
  Moheshwar Amarnath Biswas (@fluentmoheshwar) reported 3 minutes ago

  @WindowsLatest Fix @MicrosoftTeams and @Outlook first.

• 
  Wildo Tango (@xx01010xxc) reported 5 minutes ago

  @Outlook you're #hotmail recovery is not working, I need human assistance

• 
  Sparky (@Jouler8) reported 5 minutes ago

  @Outlook My iPhone has been harassing me daily to "log-in" despite me never having logged out. you keep trying to push me to your broken "Authenticator App", no good. My password, set up 15 years ago, now doesn't work. Screw it! Screw you! Deleting the app is easier.

• 
  DE (@de111208) reported 6 minutes ago

  @Outlook @Microsoft @MicrosoftHelps any chance you can sort this outlook issue? It’s been 24 hours now and still can’t access my emails…

• 
  sally (@trolly_dolly6) reported 7 minutes ago

  @Outlook Can’t log onto server I’ve tried all options recommend this is ridiculous now over 24 hours later

• 
  Nicky Cowell (@NickyCowell) reported 13 minutes ago

  @Gem83Col @Outlook @Microsoft Mine is also down but if you log into Hotmail via your web browser it should work. That’s the only way I can check my emails

• 
  Carie Sams (@belleintexas) reported 18 minutes ago

  @Outlook Still no email!! I’ve had my hotmail for years. Need it on my iPhone. Fix it!! This is not a resolved outage!! Y’all need to get it fixed!!

• 
  Internet Politician (@NetRant1) reported 18 minutes ago

  I can't believe this... @Outlook totally forgot to add an option to sign into a different email How are we supposed to change the sign in email @MicrosoftHelps

• 
  Jessie Sousa (@NoMashSousa) reported 21 minutes ago

  Try another verification method That verification method isn't working right now. Please try another method. @Outlook @Microsoft hurry up and fix this

• 
  alli. (@lovemesomeALLI) reported 22 minutes ago

  now I have to file a form to try to reinstate my email account all because of these ******* issues ON YOUR END @Outlook @MSFT365Status !!!!!!

• 
  mesut (@mstsaydut) reported 25 minutes ago

  @UrsullineTV @Outlook Had this problem; @MarenXyber on X fixed it.

• 
  Kareem (@Kareem1702) reported 26 minutes ago

  @KyleDavey86 @Outlook @KyleDavey86 Were you able to fix this? I had the exact same issue with the robot and now I can’t even get that far anymore

• 
  Kelsey Goodwin (@kelseyg2010) reported 26 minutes ago

  @Outlook why am I STILL having problems on my iPhone? C'mon already. It has been a full week of this bullshit🤬

• 
  Jane Darling (@janeydarling1) reported 26 minutes ago

  @outlook down again? This is ridiculous

• 
  Wind 24 (@ayanconq) reported 28 minutes ago

  @MEGAARICK @Microsoft @Outlook Report your issue to Sylas_techz1 here on X

• 
  Shaz 🦋 (@soxxylady) reported 30 minutes ago

  @Outlook WHY ******** HAVE YOU NOT SORTED THE MAIL APP YET. STILL NOT WORKING OR LETTING ME SIGN IN 😡😡😡😡😡 incompetent pricks. My personal work emails are on there and needed 😡😡😡😡😡😡

• 
  Bex (@rebecca_dray_) reported 34 minutes ago

  @TyredMark @Microsoft @Outlook Yep I’m having the same issue

• 
  Shardae (@Shardae_Shanice) reported 44 minutes ago

  @Outlook Can you help me log into my Hotmail account ASAP. Phone verification not working and account recovery is failing as it says 2FA is enabled. What have you done??? PLEASE HELP

• 
  Luke Hearns (@LHearns2) reported 45 minutes ago

  Well @Microsoft .. guess I better sort out all my **** that I use a hotmail account for and get it changed over to Gmail or other option. 3 days down is a little much when finances/trips/etc depend on info sharing via email. #microsoft #outlook #hotmail @Outlook @MicrosoftHelps

• 
  Timothy Nichols (@nichols_ti28279) reported 45 minutes ago

  @rossiantony46 @Outlook Volan_xyber can fix this.

• 
  Jacob Landsmeer (@jlandsme_93) reported 47 minutes ago

  @TBanton18 @Microsoft @Outlook Had this problem recently- logged me out and despite my password being correct wouldn’t let me back in. Have to use other authentication methods to get back in. Worked eventually but painful.

• 
  TONY SANDERSON (@EMANONF1) reported 48 minutes ago

  @Outlook Still down here in the uk, outrageous service. Please send to my mobile a code !!! That’s all I need.

• 
  maximus (@craigmaxmus) reported 50 minutes ago

  @Outlook what is the issue with outlook email on apple devices . We ca not sign in to email ?

• 
  Markus Trezdziack (@m_trezdziack) reported 51 minutes ago

  @Outlook looking at your tweet history only solidifies the growing issues with the new outlook. Is there a computer brand that doesn't have the new version of outlook on it, anywhere. - just the classic version? So the general public can avoid the problems

• 
  Jamie (@TaxPayerxxxxx) reported 54 minutes ago

  @Microsoft @Outlook How is it you have to PAY to protect your accounts location wise? Why has no government stepped in here. I have a Hotmail/Outlook account that’s constantly getting Auth prompts from other countries. Why can I not restrict it to my own! It would fix 90% !

• 
  Kiera (@kiera34670) reported 55 minutes ago

  @Outlook I have had no access to my emails for 3 days now, I have tried from my phone, I have tried from my laptop nothing is working. When you google the outage it says that the issue has been resolved. Please can someone help me. 🙏🏻🙏🏻

• 
  Julia Ullrich (@JuliaUllrich13) reported 58 minutes ago

  What the heck is up with @Outlook?? Been locked out of my email for two days and all I get is “this verification method isn’t working right now” and then it says I’ve requested too many codes! Also can’t contact support cause I can’t sign in or access your chatbot :(

• 
  John (@gruntjeeper) reported 58 minutes ago

  @Outlook It’s still ****** up. Fix this **** ya mfers.

• 
  Bhavick Ricky Popat (@RickyPopat) reported 58 minutes ago

  @TBanton18 @Microsoft @Outlook What's the error message saying?