Outlook.com status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Outlook.com users through our website.

• Sign in (48%)
• Errors (26%)
• Website Down (25%)

Live Outage Map

The most recent Outlook.com outage reports came from the following cities:

City	Problem Type	Report Time
Seattle	Website Down	2 hours ago
Riverside	Website Down	3 hours ago
Richmond Hill	Sign in	5 hours ago
Houston	Sign in	5 hours ago
Seymour	Sign in	6 hours ago
Township of Dreher	Sign in	9 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Carly Miller (@Carly_Miller7) reported 3 minutes ago

  @Microsoft @Outlook @MicrosoftHelps MICROSOFT SUPPORT IS TERRIBLE!!! For the past month I have been trying to contact someone for something soooooo simple. I want to delete my Microsoft 365 Business account but it will not let me due to enterprise apps I can’t remove. PLEASE HELP

• 
  Wittig Lyon (@ibn_wittig) reported 3 minutes ago

  @hameedkanz @Outlook @Live What's the error message? Is it csv or?

• 
  Catalin (@catalinmpit) reported 11 minutes ago

  It looks like Outlook flagged emails for @Documenso, anyone know how I can fix this fast? cc @Outlook @MicrosoftHelps

• 
  N Rose (@NRose_N5) reported 15 minutes ago

  @tanfrancisco @Outlook I have exact same issue and I’m going INSANE! Important documents need to be accessed! Did you manage to get through to an actual human at all?

• 
  Heflin Elementary (@HeflinHounds) reported 15 minutes ago

  Reporting @Outlook outage.

• 
  mother lee. (@heylee824) reported 16 minutes ago

  the search bar is not working the way it should @Outlook 😔

• 
  Brian Fontana (@CodeFoxtrot) reported 17 minutes ago

  @IAmTimCorey @Copilot @Outlook I uninstalled copilot and m365 last week, will try again in the future! I think the first biggest issue they need to fix, is why there are two copilot apps that appear to be similar, but are self-described to be different, and then you need to have two on your system. Doesn't make much sense!

• 
  Tucker Goodrich (@TuckerGoodrich) reported 19 minutes ago

  Gmail search doesn't work. Outlook is far better and if it's not working, you Exchange administrator is doing a bad job. —Current unhappy @Gmail user and former Exchange administrator and intensive @Outlook user.

• 
  Shaun (@shaun19791) reported 22 minutes ago

  @Outlook A Chinese bot (gov) has hacked my account, I’ve still got some access and can see they are scamming people. Reported to you guys and response is fill a form in and no response. Server side rules that I can’t fix despite PW change and forced logoff. Not good

• 
  Fred (@ch1vat0n) reported 23 minutes ago

  @claudeai Maybe Claude can help the @NASAArtemis crew to fix their @Outlook not working? Maybe trying classy elm will do?

• 
  Mrknavish 🇺🇸 (@Mr_Knavish) reported 26 minutes ago

  Hey @Outlook wtf is up with your tech support. I call because my email was hacked and the hacker was locking me out of other accounts and buying nearly $2k of Walmart gift cards. When I reached out for help your tech heard my problem then hung up. Now no one at tech won’t call because the one that flaked on me when I needed him most flagged my phone number (the one that’s been on file for years)

• 
  Ryan Ricardo Dunkley (@ryanricardo76) reported 33 minutes ago

  @MandatesHonor @Outlook @LittlePoohBear_ Having the same issue too

• 
  Ross Barker (@RossBarker79) reported 34 minutes ago

  @Outlook why is it no longer possible to communicate with a human on live chat or a telephone? You ai is horrific and cannot solve issues

• 
  Sam Golding (@SamG0996) reported 37 minutes ago

  @Sad_Saad @Outlook Yep I am also having same problems and not getting text message. Have you got sorted yet? Any suggestions @Outlook

• 
  Magenta (@MagentaHere) reported 40 minutes ago

  @Microsoft @Office @Outlook I am unable to sign in so cannot get support for being locked out of important account. Please message me as a matter of urgency. I reside in the UK.

• 
  Francis Bacon 🥓 (@mundosimulado) reported 45 minutes ago

  @Outlook It’s a real ****, the last Windows updates turn my laptop very slow and Outlook classic don’t work anymore. I demand refund a refund of my money.

• 
  sheenbean (@loisetwt) reported 46 minutes ago

  I currently have 2 Outlook accounts for 2 diff. jobs. When I try to log into one of the accounts, the verification code notification keeps being sent to the other work account instead. please resolve this issue so I can access the correct account? @Outlook @MicrosoftHelps

• 
  Jeremy Whiteley (@jeremywhiteley) reported 49 minutes ago

  @Outlook when are you going to fix copilot for outlook for the Mac? Most of time copilot menu disappears when creating an email. It’s useless. @MS_OutlookMac @Copilot

• 
  Vishal raj (@realvishalraj) reported 50 minutes ago

  @Outlook there is a laptop whose admin sign in password ,I m nt able to retrieve Can u help ,I have the bill and payment record

• 
  Mary N-T (@MaryNT16) reported 52 minutes ago

  @Outlook A quick scroll of your account shows others with the same problem. What is happening over there? The email in question is my main email that I've had for nearly 30 years.

• 
  Nayeem (@Nayeem_747) reported 54 minutes ago

  @Outlook My account is locked without any reason I tried to verify with phone number still it’s not working

• 
  gee spang (@spangger) reported 55 minutes ago

  @Outlook How neat! Pity you CC and BCC lines are totally fvcking broken in the Android app and just do totally random auto populates and overwrites. #techGarbage

• 
  Shawn Farrell (@farrellshawnp) reported 56 minutes ago

  .@Microsoft .@Outlook hold notices from a public library shouldn't be the innocent targets of your rate limiting. Please fix this!

• 
  Ali. Me (@AlisonWagstaff3) reported 57 minutes ago

  @Outlook I'm absolutely sick and tired of you. My email access has gone from eady and with no problems to waiting for access, also getting locked in having to restart my phone. It's an absolute pain I hate the ads which were bad enough on unfocused, but now on focused too

• 
  Ron (@RonPipes) reported 58 minutes ago

  @Outlook Fix it please . 💔#EX1255397

• 
  Dean Ashton (@Dean_Tonberry) reported 1 hour ago

  @Outlook @Microsoft Let me back into my email I have had over 20+yrs with no problems you suddenly want to verify, for no reason that govt control. I never got locked out, compromised or illegal activity. It has been fine until now. You are helping to cause the problems this way.

• 
  Calamity🇵🇸🕊️🇺🇦Jessica (@FaunaLovesFlora) reported 1 hour ago

  @astrogrant @Microsoft @Outlook can you stop deep ********* AI that doesn't work down our work throats so you can pay more attention to your basic ******* programs? It's 2026 for ***** sake and you are MICROSOFT. Stop it. Just do better ffs.

• 
  Johnboso Nnamani (@NJohnbosco99511) reported 1 hour ago

  Why is @Outlook down?

• 
  Sriprakash Rao Talpady ಶ್ರೀಪ್ರಕಾಶ ರಾವ್ ತಲಪಾಡಿ (@TalpadySR) reported 1 hour ago

  @Outlook If there is a prize for damaging a perfectly working app with a new version much worse than before, you stand in the first place as a contender. Many useful features are gone. New version is slow & unfriendly. I can't go back as it can't connect to my Google A/C !

• 
  Hameedkanz (@hameedkanz) reported 1 hour ago

  @ibn_wittig @Outlook @Live Sql server Yes.