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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Outlook.com. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Outlook.com users through our website.
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Sign in (51%)
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Errors (24%)
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Website Down (24%)
Live Outage Map
The most recent Outlook.com outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Empire |
Sign in | |
 Saint-Malo |
Sign in | |
 Leeds |
Website Down | |
| Marseille |
Sign in | |
| Bangor |
Sign in | |
 Melbourne |
Errors |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Outlook.com Issues Reports
Latest outage, problems and issue reports in social media:
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Estelle Rowe
(@stellrowe) reported
@CarlAustinBehan @Office @Outlook This happened to me recently. Lost the ability to sign in or change password. Contacted Microsoft support who took details etc. but didn’t resolve the issue on the call. It was another week before I could re-set my password.
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Jonathan
(@jonnyfromrhu) reported
Hi @Outlook , my email seems to have broken. From no issues at all, it's suddenly showing 115% full and not accepting emails. I've deleted hundreds tonight to no avail. Could you please help?
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mohammed basam
(@basam_ars) reported
@BruceLe00520877 @Outlook I have this same issue
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Ace ⛸
(@Ascpeaa) reported
Hey guys is @Outlook not working for anyone? I can’t send or receive any emails from them or gmail??? Also saying I have an account error??? Anyone having the same issue???
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Mike Edwards
(@Mike_RBL_Rider) reported
@Outlook Are the email problems currently? Unable to send or receive on my @live.co.uk account Thanks Yes I've turned it off and on again
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darksoulone
(@darksoulone1) reported
@Microsoft @Outlook PLEASE Fix Yo stuff! I can't recover my stuff, I can't recover my emails. I CAN"T MAKE A PHONE CALL THAT GETS ME TO SOMEONE'S HELP CAUSE ITS ALL A ROBOT TELLING ME TO GO ONLINE. NOTHING IS HELPFUL!
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Kevin Callanan
(@KevinCallanan) reported
Anyone else having ActiveSync issues with @outlook consumer mailboxes? My outlook client has been “updating” for hours. Killed the app, refreshed, rebooted my phone. No luck. #microsoft #iosapp #outlook
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Victoria Hendy
(@Hendyvuk) reported
@Outlook hands down the worst service I have received when trying to sort out an issue
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Kevin Rowett
(@KevinRowett) reported
from
Castleford, England
@Outlook Good morning Outlook, is there a problem in the Wakefield, UK area, as I have not received any emails since yesterday, and when I try to send email, I get a message say error in adding address.
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Taz 泰秀樂
(@tazorack) reported
@Outlook @MicrosoftHelps can you update outlook? I do not know if this is just outlook online and not the desktop program, but the search is terrible. I searched for email from a specific email address and it shows emails that is related, but not from that specific email address.
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Gerald Holdsworth
(@radiogezza) reported
@Office I keep getting forced to use the new, broken, version of @Outlook on my Mac. And every time I have to revert back to the legacy version and report the same problem. Please STOP forcing me to use the new version until it has been fixed.
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Ophy
(@Ophy_xo) reported
@Outlook Please fix your mess. For literally months now it's a fight to see any emails. You click one and the whole thing is unresponsive. You try to open a new tab for outlook and it will take 10 minutes to even attempt to load at that point. This is not a 'my computer' problem.
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Dominic Merritt
(@merritt_dominic) reported
@talesofmrst @Outlook @Office Ok. I had this trouble with desktop so I started using the online version.
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Dodgers4Life
(@TracisTreats) reported
@Outlook not again!!!! Email filters for hotmail and outlook are not working and all going to my inbox. Help!
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Tiff Dubb
(@TiffDubb4) reported
@vijayamalla @Outlook Outlook, your “tips” don’t work. I get 20-30 spam emails EVERY DAY! Fix it!
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JT
(@talesofmrst) reported
Anyone having issues with emails going to their junk/not being sent through? Caused a nightmare at school with external professionals for the past week! @Outlook @Office
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M
(@Mali_D) reported
@Outlook @MicrosoftHelps why has Outlook been automatically unsubscribing me from loads of newsletters in the last month? It all started after your junk mail issue in Feb as far as I can tell.
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amelia
(@ameliur) reported
@Outlook my outlook is broken pls fix
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Zamboni Guy
(@ZamboniGuy05) reported
@Outlook is anyone else having issues with iCloud accounts on the Mac and IOS Outlook apps? I can not send or receive any emails from those accounts and not synching either.
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Emma Jenkins
(@Emz1982) reported
@Outlook hi is there an issue with filing to junk ? I'm reporting emails as junk but still coming into my inbox repeatedly. Also, theres been a massive increase in junk mail so not sure if that's why
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Neil Metcalfe
(@Metbot65) reported
@Outlook issues with storage limits! Email should allow 15Gb but @Microsoft has 5Gb limit including Email attachments and One drive - this seems dumb, either we have 15Gb of email storage or not? Seems a sneeky way to enforce subscription!
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D
(@D_Mann_UK) reported
@Microsoft @Outlook When AI is now sophisticated enough to write poems, why (on the second highest junk filtering setting) is my inbox constantly full spam? Is something broken?
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Hans ter Maten
(@hanstermaten) reported
@Outlook What's going on with hotmail? I'm receiving a huge amount of spam /phishing messages (20-30 each day) in my regular inbox the last weeks, which is extremely frustrating 😒. Please fix it
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Ankur Banerjee 🆔
(@ankurb) reported
Here's the kicker: since a lot of companies use @Outlook as the email service, it would be trivially easy for @Microsoft to allow people to confirm their work email address and issue a portable, digital credential that proves employment history.
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Joanne Evans
(@JoE051181) reported
@Outlook Please could you let me know how to speak with an actual person who could help resolve my issue?!?! So so frustrated going round and round your website with nothing helping!!!!! 🤬😭🤬😭
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Jakemad
(@Jacob2929) reported
@Outlook I have so many problems with this on a daily bases. And now I can send emails but can't receive
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James
(@drsjamesserra) reported
Why does @Outlook suck after pasting text from another source? Can’t type anything, it’s so slow…
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Mark Olwick
(@markolwick) reported
Come on, @outlook your junk mail filter is broken again. #outlook
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big ange
(@xaxagab0r) reported
@Outlook the biggest waste of time in the web outlook is when I select all emails in my inbox but I'm unable to drag them to a folder. You have 30 days to fix this or I will serve you in a dance battle.
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David Malone
(@dwmal1) reported
@gmail Someone emailed an @outlook.com address from a mail server I run. The outlook address was forwarded to a gmail address. However, gmail rejected the forwarded mail with an SPF failure, checking against my server's SPF. Haven't seen before, and looks like outlook/gmail issue?