Outlook.com

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

Problems in the last 24 hours

The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Outlook.com Outage Chart 12/09/2025 12:10

At the moment, we haven't detected any problems at Outlook.com. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Outlook.com users through our website.

  1. Sign in (62%)

    Sign in (62%)

  2. Website Down (22%)

    Website Down (22%)

  3. Errors (16%)

    Errors (16%)

Live Outage Map

The most recent Outlook.com outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesKissimmee Website Down
United StatesNew York City Errors
United StatesScarborough Sign in
United KingdomStroud Errors
FranceAnglet Sign in
PhilippinesMarilao Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • GeneDavidKirk GDK (@GeneDavidKirk) reported

    @Outlook is there a problem with the Outlook server? My hotmail account is not working. It says server not working when trying to access mail. Any advice please?

  • gursharan_gs123 Sharock (@gursharan_gs123) reported

    @MicrosoftHelps Please help me! I have been encountering 401 and 500 error while trying to access my emails. I need to access my mails urgently. I have tried different browsers, VPN, clearing cache, changing password. But nothing seems to work. @Outlook

  • JoostvanDi92304 Joost van Dijk (@JoostvanDi92304) reported

    @Outlook why can’t I send or receive messages anymore? Seems there are problems with both iPhone/ipad/pc applications. What’s going on?

  • kirstin_gunn Kirstin Gunn (@kirstin_gunn) reported

    @Outlook why can I not access my emails? Error message keeps saying Can not get mail- the connection to the server failed. What is going on??

  • farlansangel Farlans (@farlansangel) reported

    @Outlook i still cant login to my @live account. says password is wrong but i can login to microsoft services. i was logged out when i woke up. i use the standard samsung email app on my phone

  • chloeewilsonn4 chloe wilson ✨ (@chloeewilsonn4) reported

    @GeneDavidKirk @Outlook Yeah my partner can’t get into his account keeps coming up error.

  • Kevin_T21 Kevin (@Kevin_T21) reported

    @Outlook Is outlook down, I can't login to my email acxount...

  • BoratRobert Ross O'Donovan (@BoratRobert) reported

    @Outlook Is Mr Gates available to fix it as it seems like no one else can... Absolute embarrassment is Hotmail outlook now I know why my mates jeer me for using it

  • xosarah_beth91 (◕‿◕✿) (@xosarah_beth91) reported

    Hey @Outlook, I need an update about the mail server being down

  • JaneEyreAtHeart more happy than dignified (@JaneEyreAtHeart) reported

    @sweetchibi_s2 @Outlook Global issue. Very frustrating

  • a7m_998 Eng. A (@a7m_998) reported

    @Outlook Hello, Im suddenly signed out of my email. I’m still receiving email notifications on my phone, but when I tried to sign in, I got blocked from the very first attempt. Please check your dm.

  • Cthulhuhoop Mel ❄️ (@Cthulhuhoop) reported

    @luis_abv0929 @Outlook globally down for two hours+. you MIGHT expect them to say something here, but nah.

  • JoyMWilliams Leia Williams (@JoyMWilliams) reported

    @emfrooze @Outlook There is an outage. Apparently it is being worked on by Microsoft.

  • bravetofu_ bravetofu.sps (@bravetofu_) reported

    @lang_willar @Outlook @Microsoft Yeah, the outage seems to still be ongoing, which means there's no way to send or receive emails.

  • Daddys444girl Cherry (@Daddys444girl) reported

    @Outlook your servers are down for millions of people worldwide, can you please release a statement so people can know when to expect access back into their accounts again?

  • KirstR92 Kirsty Rudd (@KirstR92) reported

    @Outlook why won’t it allow me access to my emails???? One minute it’s saying server issues the next I get an error message, I need access to them asap! I’ve been trying all day

  • himalijadeja himali 🤍 (@himalijadeja) reported

    @Outlook my primary outlook is not working and I’m not sure why, I am receiving emails on the account but unable to open anything and it’s not refreshing. I can’t log in on safari either. I have 2 other email addresses which I can access just fine, please help asap!!

  • Nicolef1Penney Nicole Penney (@Nicolef1Penney) reported

    @Outlook I’m aware of the outage but can you confirm if losing your folders in Hotmail is part of this problem? And also half of my phone contacts? I just want reassurance that email folders (full of important emails) aren’t going to be lost forever? Phone contacts too 😕

  • Suejanehall1 Sue Hall (@Suejanehall1) reported

    @Outlook is all e mail down?

  • Kevin_T21 Kevin (@Kevin_T21) reported

    @Outlook Is outlook down, I can't login to my email account

  • renee45lifes Renee (@renee45lifes) reported

    Fix. Your email app and web @Outlook @Outlook @Microsoft And the mail app on apple for outlook won’t work

  • IAmJessPlant Jess Plant (@IAmJessPlant) reported

    Outlook appears down across multiple platforms (for me it is down on the web browsers, Windows app, and Android app). I am missing a meeting, and I know that I have some important emails waiting. Hopefully @Outlook will have a fix soon.

  • mzshequera .. (@mzshequera) reported

    @Outlook Why am I having issues signing in on my outlook

  • marlon_santos_ Marlon Santos (@marlon_santos_) reported

    @MattyHankinson @Outlook That sounds so frustrating I would have recommended the support page but I don't think they can help you because they didn't help me. message @auxtoolt now for help, he fixed a similar problem I had days ago and recovered my account.

  • intgom John Cairney (@intgom) reported

    @Outlook You've been down for around 12 hours now - and counting. What's going on and when will you fix it?

  • dgonred Shiyami Daiji (@dgonred) reported

    @salim03 @Outlook Getting the same error as well

  • renee45lifes Renee (@renee45lifes) reported

    @Outlook Fix ur web browser outlook and app log in please even the mail app that comes with iPhone outlook won’t sign in

  • touquetown 🎥Jims (@touquetown) reported

    @Outlook If your Outlook App is down, you can still log in and use it from a web browser. Only the App is broken, fix eta unkown.

  • tatiana_haila Tatiana (@tatiana_haila) reported

    @MattyHankinson @Outlook @Lukas_techs might help you with that issue

  • AbiEdwards01 Abi Edwards 🌸🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@AbiEdwards01) reported

    Seriously, @Outlook is STILL DOWN!!! How is this acceptable? It’s been hours and hours now!!!