Outlook.com

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

Problems in the last 24 hours

The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Outlook.com Outage Chart 01/31/2026 09:15

At the moment, we haven't detected any problems at Outlook.com. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Outlook.com users through our website.

  1. Sign in (58%)

    Sign in (58%)

  2. Website Down (23%)

    Website Down (23%)

  3. Errors (20%)

    Errors (20%)

Live Outage Map

The most recent Outlook.com outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
South AfricaCape Town Errors
United StatesMedford Website Down
United StatesAllen Sign in
SwitzerlandZürich Sign in
MexicoAzcapotzalco Website Down
United StatesSalisbury Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • AndiHopfgartner Andi Hopfgartner (@AndiHopfgartner) reported

    @VicJisawesome @MicrosoftHelps @Outlook I'm experiencing the same issue from latest update yesterday. Is the issue still persisting? Thanks for help!

  • basicjanie ugly duckling (@basicjanie) reported

    Okay @Microsoft your products @MicrosoftTeams and @Outlook keep causing me ISSUES and I’m SICK of it. I have a computer that is powerful and has many resources that your products choose to utilize all my cpu and cause my computer to freeze.

  • better_sit_down Dan (@better_sit_down) reported

    Hey @Outlook when are you going to be able to show unread important conversations first? Focused inbox and the clunky filters is terrible compared to gmail...

  • huevomil Thousand Egg (@huevomil) reported

    Hello. Could you fix the problems with my account without BS? I don't want to give you more information for you to let me back to using my account. Stop acting like this technology isn't enough. FIX THE PROBLEM AND LET US USE OUR EMAIL!!!!!!!!!!!!! @hotmall @Outlook

  • AaronMLB Aaron Brown (@AaronMLB) reported

    @Outlook Why is the Android app constantly demanding I sign in to a OneDrive for Business account that doesn't exist? This is uninstall-level annoying. Please fix it.

  • gerrybot Gerry(not a)bot (@gerrybot) reported

    @PatrickMBelfast @Outlook @recruitni I don’t know Outlook, Paddy, but make sure you don’t accidentally have it on a blocklist somewhere in your settings. Marking it not spam should’ve fixed it, so maybe a problem elsewhere?

  • alonbrown Alon Brown (@alonbrown) reported

    @HTFIII @Microsoft365 @Outlook Not on a widespread basis but we have heard some reports and are investigating. Are you still encountering this issue?

  • LizzyTheSiren Liizzii (@LizzyTheSiren) reported

    @Microsoft365 @Outlook or other evidence of spamming. My mail server's IP has been on SNDS for a good few months but I have not recieved any complaint notifications? Is there an email or form I can fill out to get data on the reasoning why my stuff is blocked and potentially reverse that?

  • wasaba WB (@wasaba) reported

    @Outlook why is the outlook older version not working with gmail? Are you forcing us out of outlook? :(

  • HTFIII Henry Ferlauto (@HTFIII) reported

    @alonbrown @Microsoft365 @Outlook Have not tried since. I was also able to figure out my issue at the time. Will look when I’m back at my iMac.

  • kijomba1 Neok™ (@kijomba1) reported

    @Ms_mutwiri @Outlook Enda kwa "More Settings" when repairing, "Outgoing Server" press the SMTP option.

  • taykafasi tay (@taykafasi) reported

    FIX THE SEARCH BAR! @Outlook

  • nadiawuzhere nadia (@nadiawuzhere) reported

    Dear @Outlook, please stop taking meeting invites out of the inbox once people respond. people often attach documents to meetings that you need at or before the meeting. it’s very frustrating to track those documents down. Thank you, Nadia

  • serviceselfin SupportSELF.IN (@serviceselfin) reported

    @OfficeSupport @Outlook @OfficeSupport i just DM outlook please help My bank otp is required to login

  • t3kk2 Daron Brewood (t3kk) (@t3kk2) reported

    @Outlook @OfficeInsider Big problems with latest beta New Outlook on Mac. If you look to reply to a message without opening it first you get a ‘No Conversation Selected’ message.

  • 1nf0SeC Stonks (@1nf0SeC) reported

    Hey @Microsoft @Outlook I can't even sign in to my Hotmail because I forgot my password, I am now blocked and I am not willing to wait 30 days for me to have access back. Please have someone contact me.

  • maostro Mauricio Arrieta (@maostro) reported

    @Outlook it is called "dark mode" not "black mode" there's too much high contrast. Please do fix. Use dark gray not pure black. S'il-vous-plaît!

  • careybearygamer CareBear (@careybearygamer) reported

    I don't know how long it's been there, but I just noticed today that @Outlook alerts you to possible accessibility issues in your email. i.e. contrast text issues or to insert alt text for any images etc. 🥰

  • 98codes Greg Hurlman (@98codes) reported

    20 years, and I sill have to fix all the @Outlook settings every time I install it. No sync, no nothing.

  • BradPrick Brad Prick (@BradPrick) reported

    @Outlook Fix your iPhone badges. They only update IF you open the app, which is non-sense even if my desktop solution is ALSO yours (Outlook!). You kill cool feats like QUICK ACTIONS (3D touch / Long Press notification to mark as read, archive or delete) PLEASE. Broken for 3 years now.

  • Arans_ Henrique (@Arans_) reported

    @Microsoft365 @Outlook Hello! Safelinks is preventing me to access any link sent on my email. It opens an error page saying that check if there is a typo in I am desperate it’s very urgent. This happens on outlook app, browser, on the pc or in the iphone.

  • 1nf0SeC Stonks (@1nf0SeC) reported

    @Microsoft @Outlook I urgently need access and I don't have my SIM card on me otherwise I wouldn't have an issue accessing my texts overseas.

  • kakimena Carsten Führmann (@kakimena) reported from Erlangen, Bavaria

    @j2bryson @Outlook _Does_ anyone willingly use Outlook? Or do they all get it rammed down their throats by their employer (as is the case for me)?

  • crabby_goat benjamin abel (@crabby_goat) reported

    Hey @Outlook - this 365 update kinda sucks. No preview window? And I can’t toggle down or use the cursor to select my email groups. Not a fan so far.

  • TracyBa40086367 Tracy Barrett (@TracyBa40086367) reported

    @Outlook @Office365 @Microsoft365 YOU GUYS SUCK!!!!TOO MANY PASSWORD LOGINS FOR THE SAME ACCOUNT TOO MANY DOMAINS TO ACXESS THE SAME INFO....YOU GUYS ARE TERRIBLE..HURRY UP & STREAMLINE YOUR PRODUCTS I HOPE WIN 10S IS BETTER AT LOGINS TO ALLOW USERS TO CHOSE A FEW OR ALL TO LOGIN

  • IlyasAyub1 Ilyas Ayub (@IlyasAyub1) reported

    @Outlook having issues with my hotmail. I don't seem to be getting certain emails. If I email them, they can reply. I get the reply. However I do not get the original email from them. It's from more than one recipient I am having this issue with. Please help.

  • SarahCLeroy Sarah Leroy (@SarahCLeroy) reported

    @Outlook Really nice to have a chatbot. But what if I have a real problem and my mail was hacked and I can't retrieve it? Thanks.

  • MartinezHebert2 Martinez Hebert (@MartinezHebert2) reported

    @WorthOfTruth1 @Outlook I had same issue till I was referred to cybtec on Instagram, he helped recover mine

  • alonbrown Alon Brown (@alonbrown) reported

    @nerdwithus @Outlook Have you tried contacting support? That's really the best way to get us the information that we'd need to be able to understand the issue.

  • TheJamesMcAdam James (@TheJamesMcAdam) reported

    @Outlook your help email link is broken. Help.