Outlook.com status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Outlook.com users through our website.

• Sign in (68%)
• Errors (16%)
• Website Down (16%)

Live Outage Map

The most recent Outlook.com outage reports came from the following cities:

City	Problem Type	Report Time
Pickering	Website Down	3 hours ago
Ciudad Nezahualcoyotl	Sign in	5 hours ago
Largo	Errors	10 hours ago
Washington, D.C.	Sign in	11 hours ago
Charlotte	Website Down	11 hours ago
Santiago	Website Down	12 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Zemen Berhe, PhD (@zemensberhe) reported 8 minutes ago

  My outlook doesn’t work since yesterday on my iPhone and iPad and I see others have similar issues! What can we do @satyanadella @Outlook 🤔

• 
  𝟛𝕝𝕪𝕒 🦢 (@_Cloudyy1) reported 11 minutes ago

  @Outlook r u guys okay? FIX THE ISSUE

• 
  Pinkie (@PnkNailsrPrtty) reported 13 minutes ago

  Coming up on at least 16 hours of no access to multiple emails… support hasn’t even said boo in 30minutes and they’re acting like they fixed it if we’d only follow their broken steps… @Outlook @MicrosoftHelps @MSFT365Status

• 
  Kimberley Treece (@T25Kimi) reported 14 minutes ago

  I am getting increasingly frustrated with the lack of response from @Outlook @Microsoft in relation to these issues being experienced. When will I get access back to my account???

• 
  Märÿ🤙🏻 (@maryedwards918) reported 14 minutes ago

  Is @outlook still not working for everyone else?

• 
  ✨ Laura ✨ (@Laura23WL) reported 15 minutes ago

  @outlook 24 hours + & it’s still down 🤬🤬🤬 can’t fix it via any of they ways they are saying to do. Need it fixed waiting for important work emails that could potentially make or break whether I keep my job or not.

• 
  ⚡️Rob Truss⚡️ (@robtruss81) reported 16 minutes ago

  @Outlook is the app still down in the uk ? Can’t log in !

• 
  jen (@JackalopePoop) reported 18 minutes ago

  @Outlook wtf is going on with email login -- why is the valid password with the special characters that you made me specifically choose not enough for me to login from the same exact laptop I use every day?

• 
  Greggy Ramone (@GreggyRamone) reported 21 minutes ago

  @heartisgone @Outlook Yes it’s Microsoft Exchange on your phone where it says add an account choose from list the exchange instead of outlook see if it lets you login there.

• 
  RAV3N9999 (@rav3n9999) reported 22 minutes ago

  @StockMKTNewz @Outlook just have the worse downtime yesterday that constraint access for millions hotmail and outlook ios users. It has been >24hrs and the access issue has NOT been resolved. Installing AI agent should not be their priority for right now. They should focus on restoring access for their users first!

• 
  The Desert Fox🦊 (@LaurelioLF33) reported 24 minutes ago

  @PBennett_ @Outlook @MicrosoftHelps Confirmation code still not working but for a few minutes it allowed me to log in with password. Try incognito

• 
  Ofelia lizcano (@Ofelializc12198) reported 27 minutes ago

  @Outlook have had my Hotmail for like 20 years and now I can’t get in. I hate the world we live in where I can’t just talk to someone and solve the problem. Literally everything is useless for support. Companies don’t care to help you anymore.

• 
  Chow (@smooth_93) reported 33 minutes ago

  .@outlook can you please fix your autocorrect for once holy hell work would be so much easier

• 
  Shaz 🦋 (@soxxylady) reported 36 minutes ago

  @Outlook why haven’t you sorted the mail app out. Still my Mail isnt loading at all. SORT THE OUTAGE OUT. I HAVE IMPORTANT EMAILS ON THERE AND ALL HAVE GONE

• 
  MWBEATS (@mwbeats) reported 40 minutes ago

  @Outlook I keep getting the same message that MFA phone code verification isn’t available now - I need that to login to reset my password. It’s been 36 hours. Please help.

• 
  ✨ Laura ✨ (@Laura23WL) reported 40 minutes ago

  @Outlook More the 24 hours later & I still can’t access my emails 🤬🤬🤬 can’t fix it via the ways you’ve mentioned & I need it for work.

• 
  Kelsey Goodwin (@kelseyg2010) reported 42 minutes ago

  @Outlook why am I STILL having problems on my iPhone? C'mon already. It has been a full week of this bullshit🤬

• 
  tortured hot girl department (@maaaaandyy) reported 43 minutes ago

  I’m removing all my accounts from my @Outlook, since I can’t access my email and I’m worried about losing important information. I can’t believe @Microsoft can’t simply fix an email bug. They are an email company omgggggg

• 
  Gemma Collins (@Gem83Col) reported 46 minutes ago

  @NickyCowell @Outlook @Microsoft Na mine isn’t working. Asking for last digits of phone number but then saying it’s not working and to verify another way

• 
  Alyse❤️ (@alyse3344) reported 46 minutes ago

  @MicrosoftHelps @Outlook @Microsoft Okay… it’s been 24 hours since I’ve had access to my emails. Fix your 💩

• 
  Leidiana Rahn (@leidianamarque1) reported 49 minutes ago

  @Outlook This completely unacceptable, the whole day without being able to access my inbox. Why is take so long to fix the login issue? I had to reenter my pw many times got in once but it kicked me out

• 
  Ad Libitum (@JSokaza) reported 50 minutes ago

  The AI bot will tell you that @Outlook know there is an issue too, so this is not new, and still not fixed. Brilliant.

• 
  Dean (@dwpilgrim) reported 53 minutes ago

  @Outlook I’m having problems logging into my email on iPhone. Can someone help me fix this?

• 
  Naomi (@bluenaomi) reported 53 minutes ago

  @Outlook For2 I have been locked out of my emails, despite filling out forms many times over. I filled in all the details you asked for many times. I do NOT have a number you can text me on because I am using a different sim on vacation. So just fix it. This is terrible service

• 
  Carie Sams (@belleintexas) reported 53 minutes ago

  @Outlook Still no email!! I’ve had my hotmail for years. Need it on my iPhone. Fix it!! This is not a resolved outage!! Y’all need to get it fixed!!

• 
  Han. (@HanaJohnson92) reported 56 minutes ago

  Day 3 without being able to access my emails. I am now able to get a code through my phone number, but then is asking me for a second authentication, I then type in the code my Authy app gives me and it’s not working! @Outlook @MSFT365Status @MicrosoftHelps

• 
  eloise (@eloisecampbel45) reported 60 minutes ago

  @Outlook @danamckayradio I am having the same issue aswell I have dm d you. It’s not allowing me to reset password either keeps saying try again tomorrow

• 
  Hakan (@Hakan1630386105) reported 1 hour ago

  @disnetic @MicrosoftHelps @Outlook Had this issue; TysonNerd on X sorted it.

• 
  Jane Darling (@janeydarling1) reported 1 hour ago

  @outlook down again? This is ridiculous

• 
  Ellie Harris (@ellieeeharris) reported 1 hour ago

  @Outlook how is outlook still down!! I haven’t been able to get onto my emails for a couple of days now. Help!!