Outlook.com

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

Problems in the last 24 hours

The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Outlook.com Outage Chart 02/18/2026 03:40

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Most Reported Problems

The following are the most recent problems reported by Outlook.com users through our website.

  1. Sign in (53%)

    Sign in (53%)

  2. Website Down (25%)

    Website Down (25%)

  3. Errors (22%)

    Errors (22%)

Live Outage Map

The most recent Outlook.com outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
JordanAmman Sign in
CanadaBécancour Website Down
FranceOullins Sign in
United StatesKansas City Sign in
United StatesSan Diego Errors
United StatesTempe Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • IoTPanic Samuel Archibald (@IoTPanic) reported

    .@Outlook for web is _completely_ broken suddenly and its seriously pissing me off. Typing it removes spaces when auto suggest pops up, and sometimes doesn't register strokes, and just fires random shortcuts. Suddenly started on all machines/instances, thx #Microsoft unusable

  • 89dGorpar pinakiβασυ (@89dGorpar) reported

    No @Outlook is the server down....@Telstra webmail is also down it looks like....

  • anjunabeachwave Bren (@anjunabeachwave) reported

    So... My Outlook mobile app for iphone stopped syncing my Yahoo mail, but not my exchange work email. When I go to support, says there is "a known outage" but that's it... Anything you can recommend? Yes, everything is updated (app and iOS). @Outlook

  • scottheasman Scottie Heasman (@scottheasman) reported

    @paulrobichaux @Outlook Yep that was a great one to wake up to.. reinstall and grabbed the latest build 4.2149.0 and back in the game! ( unless that build was what caused the issue 🧐)

  • nichagan Nic Hagan (@nichagan) reported

    @Outlook I get so much obvious spam in my inbox lately. I can’t believe how terrible your filters are.

  • AnkitChawla27 Ankit Chawla (@AnkitChawla27) reported

    @Outlook pathetic support [Case #:28737200] - emails services down for UPMSCL no support at all cheating customers contact me on +9910960009

  • Chrismarshnufc Christopher marsh (@Chrismarshnufc) reported from Grays, England

    @Outlook hi I can’t see any emails past 2 o clock and I know I have received some it just says cannot connect to server thanks

  • Afzal_shaikh505 Afzal (@Afzal_shaikh505) reported

    @Outlook what a worst customer support no on is able to revert on support i am not able use my official email adress on my outlook mob app can pls fix this

  • Pegaustin Pegaustin (@Pegaustin) reported from Chicago, Illinois

    @Outlook is customer support down as well. Been trying to get outlook support since Monday. Error report will not open #Outlook. where is customer support? No one is responding. #Microsoft

  • aeonjoey JOΞY LOPΞZ 😷 #BLM 🖖 🏳️‍🌈 (@aeonjoey) reported

    @Outlook can you add the ability in outlook on iOS, to tap the “location” on meeting/event entries? It’s not possible to tap an address or URL for zoom meetings in your app unless you’re able to edit the entry, and if it’s someone else’s meeting you can’t. Please fix! #outlook

  • maxstocks69 me (@maxstocks69) reported

    @Outlook your app down?

  • sanj1force S.Kumar (@sanj1force) reported

    @Outlook Phone app not working properly

  • cruztheOM c r u z (@cruztheOM) reported

    is @Outlook web down?

  • lisa_schroeder Lisa Schroeder (@lisa_schroeder) reported

    Why does my calendar say Christmas is observed on Friday the 24th but New Year's is observed Monday 1/3. This makes NO sense. @Outlook, this has to be an error, right? Google tells me 12/31 is the observed Federal holiday for New Year's Day.

  • Pegaustin Pegaustin (@Pegaustin) reported from Chicago, Illinois

    @Outlook Please help with my Outlook. It’s been down all week and affecting my business. Customer support has not responded in days. How can I get microsoft support to help get my Outlook to open?

  • beet_keeper #Digital ⚓️ #Vagabond 🦈 (@beet_keeper) reported

    @BULCCLUB @Microsoft @Outlook I appreciate you verifying that BULC Club - I had another look following your prompt and I can see that for the other junk mail in my Outlook folder. It looks like I was in error yesterday.

  • BurrLand01 Burr Deming (@BurrLand01) reported

    @RikDhuyvetters @Outlook My sympathies. That is a terrible way to start the day.

  • hrhdodo DoDo (@hrhdodo) reported

    @Outlook The new outlook is so slow and the search option is horrible.

  • jachin84 Jacob Hodges (@jachin84) reported

    @Outlook I have an issue with my outlook premium personalised email address but every time I log a support issue I am routed to the ‘Outlook Research Team’. They are unfortunately unable to help. How can I get support for personalised email accounts in outlook premium?

  • MibIH MIB (@MibIH) reported

    @Outlook isn't loading on Chrome for me. I just get a blank screen. It loads on Firefox. Anyone else have this problem?

  • miket136 Michael Thomlinson (@miket136) reported

    @Outlook your mobile app has become un-useable on iOS. Lags, freezes, crashes. Support claimed this was a known issue which was being resolved but it still persists 3 updates later. I’m back to the OEM Mail app and missing accompli.

  • imhereforb33r B (@imhereforb33r) reported

    @Outlook @ATLGreg1 This is happening to me as well. Sync has been broken since Saturday for gmail. However, the native iOS mail app works fine. None of these solutions in the link are relevant. I’ve even tried deleting the app and reinstalling

  • Olamoney0000001 Olla (@Olamoney0000001) reported

    @Dragonsolitude @Outlook Dm @vaezil ASAP he help me solved my problem when I have similar issue with my locked account. His good and fast.

  • IoTPanic Samuel Archibald (@IoTPanic) reported

    @Outlook And no outlook, I am not going to your stupid support page before you reply that, you are a part of one of the the biggest software companies in the world, fix your crap

  • EvaNishimwe Eva (@EvaNishimwe) reported

    @Outlook hello. I haven’t been able to receive emails on either of my apple devices since upgrading to iOS 15 in September without opening the app to retrieve. It’s really inconvenient! Is there a fix for this yet?

  • ericdavidsonsrq Eric Davidson (@ericdavidsonsrq) reported

    @Outlook Is there an issue with your Hotmail service ? I am missing emails that are sent me ???

  • fl0h0ff Florian Lohoff (@fl0h0ff) reported

    @Zugschlus @Outlook I know - Its all broken. Still i am not going to be silent about it. @Microsoft once again breaks email and we need to talk about it. Microsofts "Embrace, extend and extinguish" once again.

  • AvijitBandyo Avijit Bandyopadhyay (@AvijitBandyo) reported

    Contacted the property. They informed that they have received the booking vide no 617311581. I think, I have written @gmail.com in stead of @outlook.com. Please look into and solve the issue.

  • turneru +urner (@turneru) reported

    @Outlook I’ve been having this same issue for a while now. No push notifications on iOS and have to manually refresh the app to see new emails.

  • soccerfan1983 Ben (@soccerfan1983) reported

    @ElizzRose @Outlook no seriously, wtf is up with this? I'm trying to attach a 44 kb word document and I get this stupid error. No wonder everyone uses @gmail.