Outlook.com status: access issues and outage reports
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Full Outage Map
Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.
Problems in the last 24 hours
The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Outlook.com. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Outlook.com users through our website.
- Sign in (57%)
- Website Down (24%)
- Errors (18%)
Live Outage Map
The most recent Outlook.com outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Cuauhtémoc
|
Website Down | 12 hours ago |
 Terrebonne
|
Website Down | 2 days ago |
 Chesterfield
|
Sign in | 2 days ago |
 Nîmes
|
Errors | 2 days ago |
|
Vergèze
|
Sign in | 2 days ago |
|
Manchester
|
Website Down | 4 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Outlook.com Issues Reports
Latest outage, problems and issue reports in social media:
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Mexica1st (@MEXICA5280) reported@Office @Outlook What are you'll doing to fix this? Half of my company emails work but ironically the most important one I can't access for client submissions, and we are gonna launch tomorrow. Unacceptable Microsoft.
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Grafrajohn ☕️🎸💻⚽️🐋🍃🌍📷📱🚊🚲🎮🍮🦈🦖🎵🪐 (@GrayElgin) reportedHas anyone else downgraded from the new @Outlook to the old one? The new Outlook keeps asking me to sign in for every mailbox.
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Alex Hoffman (@AlexNBCMT) reported@Outlook has been down for 8 hours on a Monday. This is the journalism equivalent of getting ejected from a game.
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Jessica LoPresti 🦋 (@LoPrestiJessica) reported@Outlook my email is still down. Please share ETA on when this will be fixed.
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📱 (@TM_Doug) reported@Outlook Can ya fix this PLEASE?
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Timothy Nichols (@nichols_ti28279) reported@jorgemarketer @Outlook @MicrosoftHelps Volan_xyber can fix this.
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Sophie (@casualtyfan2809) reportedHey! @Outlook I've had enough of this, you've got to stop the scam emails on your app. Today I had 10 scams and I reported them, and reported them again on my junk mail! If you can't help me with this then, I will complain about this on going issue to your management!
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Sparky (@Jouler8) reported@Outlook My iPhone has been harassing me daily to "log-in" despite me never having logged out. you keep trying to push me to your broken "Authenticator App", no good. My password, set up 15 years ago, now doesn't work. Screw it! Screw you! Deleting the app is easier.
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Daniela (@danielacna) reported@Microsoft @satyanadella @Outlook Hi Satya. I’ve had my Microsoft account for over 12 years with my correct date of birth. After my account was compromised, someone changed my birth year and Microsoft began treating my account as if I were 12 years old. I’ve tried repeatedly to correct this and recover my correct age, without success. Now Microsoft is introducing age verification in Brazil while my account remains incorrectly classified as belonging to a child. How is a longtime adult customer supposed to fix this when the account recovery process itself has failed?
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William (@dxgl_org) reported@eternalsparrow1 @USCPSC They are still selling fraudulent capacity 18650 batteries but CPSC is not taking them down on that. Also the remedy involves contacting an @outlook.com email so CPSC is posing a potential cybersecurity risk.
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Muumiukko (@Muumiukko1) reported@Outlook Why Not Working 🤬🤬🤬
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Janie Ho • NYC 🍒 (@janieho16) reported@Outlook is today's Outlook outage is a reminder that, man, you cannot have ALL your key documents in one place. What happens if your entire Sent or Drafts boxes stay wiped out after this This is a major 365 outage, affecting email, Exchange, search and more
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ATMOSARRISES (@XsinandtonicX) reportedBlocking my previous tweets @Outlook ? Why are there no alternative means of support for account access error? I signed in from a new device with a new phone number with my exact credentials ?
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Erdem Pulcu (@ErdemPulcu) reported@Microsoft cannot make @Outlook find emails in one's inbox. So much of time is being wasted everyday because Outlook doesn't work. Could someone explain to me why anyone should trust their AI models? If they are so good why don't you use it to fix the email??
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Sahil (@TheCyberSahil) reported@Outlook how long would you take to resolve my issue ?
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MightyRaiderTV (@MightyRaiderTTV) reportedwhy ******** does @Microsoft @Outlook @MicrosoftHelps hide the talk with an agent option ffs im just tryna recover my account but the recovery code service is broken!
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Vikram (@v1krams) reported@Microsoft @Windows @Outlook Why does Outlook's auto-fill username feature fail every time after a Windows update? It auto-populates the username, I enter the pswd, & then get an error because the username apparently isn't recognized. Happens after every restart. Frustrating.
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Jessica LoPresti 🦋 (@LoPrestiJessica) reported@Outlook my outlook is STILL DOWN. Please share ETA ON WHEN BUG IS FIXED.
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Clarence Wong, CCIM (@ClarenceWongCRE) reported@HowardRoark90 @Outlook @Microsoft Was having issues syncing my Gmail to Outlook earlier, but fine soon after. I removed and re-added my Gmail to Outlook etc.
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Timothy Nichols (@nichols_ti28279) reported@rossiantony46 @Outlook Volan_xyber can fix this.
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D🧚🏽 (@_preciousdee) reportedI really do not understand why do I have to keep signing into the damn email so many times. @Outlook @Office What happened to the keep me sign in feature? Jeeeez
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Alfie (artist) (@HeadpatForRamen) reported@Outlook ur ‘not a robot test’ where you hold the button is bugged. I cannot log in on phone of tablet. Please fix it or help
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Rahimuddin (@mdrahiem) reportedWhen you can implement input focus in 2 steps out of 3 in the login form, what's the reason to not implement in the OTP section too @Outlook?
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why (@kirk202020) reported@sumit_c @Outlook I just want to sign in and get my emails ffs
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Blackhat Casper (@JBPVFM) reported@HowardRoark90 @Outlook @Microsoft - it's your subscription - it's your router - it's your IT department - just re-start it - you didn't shut down correctly - you are in the que - what color is the light flashing - please confirm your admin password, and we will send you 16 codes
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Andrew (@andrewrdn463) reported@thefrostlord @Outlook Correct passwords are not being accepted by Outlook: "You've tried to sign in too many times with an incorrect account or password."
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Luziel🐆🌾 (@Luzielvt) reported@Outlook I keep trying to contact you guys about an account I have on outlook that's brand new and I haven't put any info on it just a minecraft game and your ******* AI keeps bringing me to anywhere but an actual person to solve my problem. Can I get a representative?
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The CyberSec Guru (@thecybersecguru) reported@JethroScarecrow @Microsoft @Outlook Yeah. I understand your frustration..Heck even xbox Was down a few hours ago. What the heck is happening with ms these days god knows
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Rant Man (@adultcrybaby) reported@Office @Outlook Worlds largest Email client and cannot fix POP IMAP which even Ai cannot fix. If anyone believes Ai is next frontier for Microsoft, No its fixing basic email configuration and servers. Failed at everything and Pain customers can't get out of..Shame
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Jamie (@TaxPayerxxxxx) reported@Microsoft @Outlook How is it you have to PAY to protect your accounts location wise? Why has no government stepped in here. I have a Hotmail/Outlook account that’s constantly getting Auth prompts from other countries. Why can I not restrict it to my own! It would fix 90% !