Outlook.com status: access issues and outage reports
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Full Outage Map
Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.
Problems in the last 24 hours
The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Outlook.com. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Outlook.com users through our website.
- Sign in (56%)
- Website Down (22%)
- Errors (21%)
Live Outage Map
The most recent Outlook.com outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Airdrie
|
Sign in | 37 minutes ago |
 West Chester
|
Sign in | 2 hours ago |
|
Township of Abington
|
Sign in | 3 hours ago |
|
Atlanta
|
Sign in | 3 hours ago |
|
Baltimore
|
Sign in | 6 hours ago |
 Villemomble
|
Website Down | 9 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Outlook.com Issues Reports
Latest outage, problems and issue reports in social media:
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NorthCarolinaTrader (@NCarolinaTrader) reportedIs it just me, or has @Outlook become an absolute pile of garbage that has us loathing Microsoft Corporation. Bad software has become absolute garbage. I open this junk, my accounts are no longer set up, then you need a PhD in computer science to fix the problem.
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Ture Anderson (@tanfrancisco) reported@Outlook I was able to fix the problem using another computer and a different network.
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Kat 🐈🌴(✨fan account✨) (@KatsFaith13) reported@Henrickson145 @Outlook Having the same issue. Were you able to get it fixed?
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🔶Martin Goss🔶 (@MartinGossCol) reported@Outlook terrible lack of support for a paying customer. How do I get to speak to a human being please? Seems absolutely useless support.
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Carly Miller (@Carly_Miller7) reported@Microsoft @Outlook @MicrosoftHelps MICROSOFT SUPPORT IS TERRIBLE!!! For the past month I have been trying to contact someone for something soooooo simple. I want to delete my Microsoft 365 Business account but it will not let me due to enterprise apps I can’t remove. PLEASE HELP
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Cheekyman81 (@1_hsm) reported@Outlook why are your teams refusing to help with my Hotmail account recovery and just asking me to fill out recovery forms again and again. This is not working. This is my own personal data which I have a right to. Please help me
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John Greene (@BrewLawDawg) reported@status_is_down @Outlook is not working Samsung Galaxy S26 Ultra
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Betsy Robinson (@betsyjulia) reported@Outlook HELP! I cannot sign in to Outlook. It's permanently marked closed because of too many attempts with wrong password. When I try to change password, my 2nd verification cell phone attempt gets "this method is not available." I cannot find help anywhere.
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🌄🐣 (@2689j) reportedAlso, @Outlook I had to put these in my junk profile myself. Are you not able to tell these are spam? Cuz if not, we should just shut y'all down now and save everyone some time and anguish.
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Jose Luis (@hellovaras) reported@Microsoft @Outlook Why can't you get your ToDo lists to share without any problems. You are a multi-billion dollar corporation that can't fix $2 problems. #Microsoft
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ScottO USA ISTJ I/III/IV/iv (@gscottoliver) reportedI’m happy to see that @Outlook Online has corrected the issue of leaving Junk marked as unread when I move it to Deleted. Thanks!
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Joe Fairbanks 🇮🇱 (@pasadena792) reported@stevesi First thing to do is get rid of the terrible @Outlook web wrapper and bring back Mail & Calendar.
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Nowshad Hossain Rahat (@nhrdev) reported@mdnlabs login to @Outlook :/ even valid 2FA methods stops working
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Citizen of Realville (@JeffWhalen989) reported@Outlook @Microsoft Why does Microsoft make it increasingly difficult to sign in to check Outlook?? If you’re trying to make it “better”, you’re failing hard. I wish you could take your email address with you to a different provider like your phone number.
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Florian Bador (@florianbador) reported@Azure : Remove this insanity of #AuthenticatorApp! I created a new biz account for some emailing, put the debit card, then the login forces to setup that stupid app, but I don't own a smartphone (and won't borrow anyone's). I tried to call support but got disconnected, calling again leads nowhere. At this point I could not even cancel the membership because I cannot login... Madness! Just let the customer decides what they want as 2FA!!! They know better, you control-freaks. So what am I supposed to do at this point? Cannot login, cannot setup auth app, cannot even cancel because cannot login, cannot open a case online because cannot login, and no "Use another way" option to skip this silly Auth-App setup, and no Desktop App either since I run exclusively on Linux.... Why so complicated??? Keep It Simple Stupid. @Microsoft @Outlook
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Trevor Harris (@THarris1519) reported@Outlook @MicrosoftHelps can someone help me get my email address back and unblocked. Really creating an unnecessary issue in my life.
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Johnboso Nnamani (@NJohnbosco99511) reportedWhy is @Outlook down?
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🌼🇰🇼زعفرآنه🇰🇼🌼 (@zafraana86) reportedUnable to sign in to my Outlook account. Is there a current outage? Please advise when it will be resolved. @Outlook @Microsoft
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C.C. (@CCAC968) reported@Outlook my company emails are delayed how do I fix it? There three people whose emails are delayed
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BhagsNStonks (@BhagsNStonks) reported@retrobike_c16 @Outlook Cut down your image size in paint or preview in Mac. Then make the signature in word. Only way I could get our team to have consistent signatures
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Fai (@faithedragon) reported@MicrosoftHelps @Outlook Not being able to drag and drop emails and attachments into SharePoint is a huge limitation for collaborators. Why can’t a trillion dollar company fix this?
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Leshao (@LeshaoKisira) reportedDear Microsoft, Our African names ain't spelling errors @Microsoft @Office @Outlook
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Calamity🇵🇸🕊️🇺🇦Jessica (@FaunaLovesFlora) reported@astrogrant @Microsoft @Outlook can you stop deep ********* AI that doesn't work down our work throats so you can pay more attention to your basic ******* programs? It's 2026 for ***** sake and you are MICROSOFT. Stop it. Just do better ffs.
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A R Pᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠ (@altieri_palorca) reported@Outlook I urgently need engineering‑level support to restore my mailbox from a date before April 6. Only your internal engineering team can recover this. Please stop sending automated replies and actually read my case. It’s been 2 days and the server snapshots are expiring.
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Mister Kayne (@MisterKayne76) reportedOver 10 lockouts and endless appeals later, @Outlook is officially the most "secure" account I own—mostly because even I can't get into it. @Microsoft , please fix this verification loop. It’s exhausting.
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Cheekyman81 (@1_hsm) reported@Outlook @MicrosoftHelps I’ve been locked out of my Hotmail account for over a month. I’ve submitted the recovery form multiple times with correct details, but it’s rejected immediately each time.I was advised to submit a reinstatement request, which I did, but not working.
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sheenbean (@loisetwt) reported@Outlook I currently have two Outlook accounts for two different jobs. When I try to log into one of the accounts, the verification code notification keeps being sent to the other work account instead. please help me resolve this issue so I can access the correct account?
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A R Pᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠ (@altieri_palorca) reported@Outlook I've already done that, but nobody answered. I need this urgently — time is running out. My emails are still in the server snapshots, and soon it will no longer be possible to restore them. Please escalate my case to the engineering team
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star🧚🏻♀️ (@zxcbnmjklyf) reported@Outlook I am having a technical issue with my personal account. It is being incorrectly flagged as a child account. When I try to verify my age by clicking 'I am a parent', I immediately get a 'Logout Failed' error page on all devices and browsers.
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Lee Charters (@cheeckycharters) reported@Outlook Can't message you. So I'll have to post this. My phone of 8yrs just died so I got a new one. Tried to sign in multiple times but no joy with password, couldn't use authenticator as no password. Been locked out of my email account that I've had for 25yrs. Help please.