Outlook.com status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Outlook.com users through our website.

• Sign in (72%)
• Errors (14%)
• Website Down (14%)

Live Outage Map

The most recent Outlook.com outage reports came from the following cities:

City	Problem Type	Report Time
Santo Domingo	Sign in	1 day ago
Mississauga	Sign in	1 day ago
Paris	Website Down	2 days ago
Quito	Sign in	4 days ago
Quito	Sign in	4 days ago
Campeche	Sign in	6 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

• 
  daz. (@F1Daz_) reported 5 minutes ago

  @Outlook @Microsoft I reported fraud to you 4 days ago. And have still have ZERO response. my details are STILL compromised due to your lack of urgency with such a sensitive issue. Everything else was sorted in hours by various other companies. Shocking.

• 
  Taz 泰秀樂 (@tazorack) reported 5 minutes ago

  @MicrosoftHelps @Microsoft you guys need to fix @Outlook across the online the desktop program and whatever other incarnations like the phone app. Outlook is awful.

• 
  Dodgy Anon (@DodgyAnon) reported 6 minutes ago

  @Outlook 4 inscrutable puzzles to help you fight “the robots” only for it to encounter an unexpected error and have me do it again. Useless anti-user company. Absolute out of touch disgrace.

• 
  jen (@JackalopePoop) reported 7 minutes ago

  @Outlook wtf is going on with email login -- why is the valid password with the special characters that you made me specifically choose not enough for me to login from the same exact laptop I use every day?

• 
  BennyTheJet✈️ (@bennythejet_55) reported 8 minutes ago

  @Outlook How about fix your ****** platform smh. Have had nothing but issues for 2 straight days. Can barely work because it doesn’t load worth a ****. Check connection with ISP. All good. You gonna reimburse everyone for these disruptions. It’s a joke at this punt

• 
  Luke Hearns (@LHearns2) reported 9 minutes ago

  @RginaG @Outlook @Microsoft Yup. Same here. And all steps that some people have said fixed the issue for them, have not worked for me either.

• 
  Jamie (@TaxPayerxxxxx) reported 12 minutes ago

  @Microsoft @Outlook How is it you have to PAY to protect your accounts location wise? Why has no government stepped in here. I have a Hotmail/Outlook account that’s constantly getting Auth prompts from other countries. Why can I not restrict it to my own! It would fix 90% !

• 
  Andrew (@andrewrdn463) reported 17 minutes ago

  @thefrostlord @Outlook SAME PROBLEM HERE FROSTLORD- Correct passwords are not being accepted by Outlook: "You've tried to sign in too many times with an incorrect account or password."

• 
  Kelsey Goodwin (@kelseyg2010) reported 25 minutes ago

  @MicrosoftHelps @Outlook when are you going to get your **** together and get the iPhone problem fixed? We're going on 3 days now.

• 
  ❄️ Mahkarona (@Maha_Kh_Alt) reported 25 minutes ago

  @Outlook @MicrosoftHelps Your private reply did not answer my question or help resolve my issue. I need a clear and direct answer to the question I sent you via DM. Please provide a direct answer instead of referring me to general support articles or troubleshooting steps.

• 
  Wind 24 (@ayanconq) reported 26 minutes ago

  @MEGAARICK @Microsoft @Outlook Report your issue to Sylas_techz1 here on X

• 
  Andrew (@andrewrdn463) reported 29 minutes ago

  @thefrostlord @Outlook Correct passwords are not being accepted by Outlook: "You've tried to sign in too many times with an incorrect account or password."

• 
  Zemen Berhe, PhD (@zemensberhe) reported 30 minutes ago

  My outlook doesn’t work since yesterday on my iPhone and iPad and I see others have similar issues! What can we do @satyanadella @Outlook 🤔

• 
  Gaurav (@XkonchadyX) reported 31 minutes ago

  Is @Outlook owa down?

• 
  Neeraj (@Neeraj8k) reported 33 minutes ago

  @Outlook what’s the problem? You keep sending all my important emails to junk… please fix this… 😡

• 
  Katlego Makgaila (@Katlego_Mack) reported 35 minutes ago

  Please fix the Outlook search tool @Outlook @Microsoft

• 
  Bonynea (@Bonynea) reported 35 minutes ago

  @Outlook It’s been days of failed recovery attempts, unanswered requests, and no real support. I completed the forms, followed every step, and still have no access to my recovery emails. At this point it feels like customers are being ignored instead of helped. Please escalate this issue.

• 
  MGG_Tx_xT_ (@MartGHtTx) reported 41 minutes ago

  @Outlook I am tired of that add E-mail to protect your account sh!!!t. I can not sign in you should stop that sh!!!t.

• 
  Erick (@erickacevedor) reported 42 minutes ago

  I love (not really) how I need to login each time on outlook web. I mean, each freaking time man @Outlook -- you're a 3.19 TRILLION USD company, I think wont be difficult to fix something like this.

• 
  JJ (@JJimisen) reported 43 minutes ago

  Microsoft has to stop making so many changes to its menus in Outlook. It increases irritation and cognitive load too much if people constantly are having to track down where a command is, such as how to insert an emoji in an email. @Outlook #microsoft #microsoftoutlook

• 
  Andrew (@andrewrdn463) reported 46 minutes ago

  @Outlook Correct passwords are not being accepted by Outlook: "You've tried to sign in too many times with an incorrect account or password." ANNOYING

• 
  Permian Landman (@PermianLandman) reported 47 minutes ago

  Calling the new @Office @Outlook garbage would be unfair to all garbage. Why the heck would you come out with such a slow web app looking monstrosity. Go back to legacy.

• 
  Ad Libitum (@JSokaza) reported 48 minutes ago

  @Outlook So while my email password issue continues with the account you all took over, I decided to log into my substack which uses an email I made specifically for social media use. Guess what? That password didn't work either. Strange?

• 
  SpongeBob (@Jack_the_westi) reported 53 minutes ago

  @TBanton18 @Microsoft @Outlook I had the same problem a while ago, absolutely impossible to speak to a human at Microsoft to get support, finally I switched to Gmail, caused a lot of disruption because my old Hotmail is used to verify loads of passwords, annoyingly I keep getting reminders to log into Hotmail

• 
  jonathan hopley (@jonathanhopley) reported 57 minutes ago

  @lovemesomeALLI @Microsoft @Outlook Try the following. Login using any mobile number linked to email. Instead of email address. With current password.

• 
  The Desert Fox🦊 (@LaurelioLF33) reported 57 minutes ago

  @PBennett_ @Outlook @MicrosoftHelps Confirmation code still not working but for a few minutes it allowed me to log in with password. Try incognito

• 
  Moheshwar Amarnath Biswas (@fluentmoheshwar) reported 59 minutes ago

  @WindowsLatest Fix @MicrosoftTeams and @Outlook first.

• 
  Gяace&Peteя♡ (@GraceJ_PeterM) reported 1 hour ago

  @Outlook @MicrosoftHelps still not working - I cannot log into the mail app on iPhone with my Hotmail account. We are on day 3 now what’s taking so long…? Will it ever get fixed? @AppleSupport

• 
  Kvng (@Kvng4r) reported 1 hour ago

  @Outlook Hello @outlook I’m having a trouble with my subscription I’m being debited but my subscription still remain unpaid i will like a refund to my card

• 
  Mark Young (@2_youngy) reported 1 hour ago

  @kaleighlynnnn @MicrosoftHelps @Outlook Mine still down