Outlook.com status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Outlook.com users through our website.

• Sign in (56%)
• Website Down (23%)
• Errors (21%)

Live Outage Map

The most recent Outlook.com outage reports came from the following cities:

City	Problem Type	Report Time
Stamford	Sign in	19 minutes ago
Marietta	Sign in	5 hours ago
Oakland	Sign in	7 hours ago
Shek O Village	Sign in	9 hours ago
Dubai	Website Down	10 hours ago
Branford	Website Down	12 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

• 
  BH22 (@BigHorn2822) reported 6 minutes ago

  @Outlook Hey Outlook. Your mail app is broke. Having issues for days and I can’t find a resolution. Emails not getting delivered/sent and resetting accounts doesn’t work.

• 
  Jason Starr, Consumer Ventures, Awakened Foods (@JasonStarr) reported 6 minutes ago

  Had to finally upgrade from "Legacy" @Microsoft @Outlook on a Mac to "new" Outlook (because old Outlook kept crashing my computer due to what I must assume was a massive a memory leak) Just miserable. Stupid, basic stuff still broken or mission. Formatting of signatures is totally messed up. Can't turn on/off hidden paragraph markers when editing email. Can no longer click within an email to see the conversation or related emails (this is a huge loss). This product has been out since 2020. It has been the default email client since 2022. HOW CAN IT STILL BE THIS BAD!?! Or do they just hate Mac users that much?

• 
  Mary N-T (@MaryNT16) reported 9 minutes ago

  @Outlook A quick scroll of your account shows others with the same problem. What is happening over there? The email in question is my main email that I've had for nearly 30 years.

• 
  Calamity🇵🇸🕊️🇺🇦Jessica (@FaunaLovesFlora) reported 11 minutes ago

  @astrogrant @Microsoft @Outlook can you stop deep ********* AI that doesn't work down our work throats so you can pay more attention to your basic ******* programs? It's 2026 for ***** sake and you are MICROSOFT. Stop it. Just do better ffs.

• 
  C.C. (@CCAC968) reported 11 minutes ago

  @Outlook my company emails are delayed how do I fix it? There three people whose emails are delayed

• 
  Wendy Watkins (@WendyWendywat) reported 12 minutes ago

  @Outlook having real problems contacting customer support - how do I urgently get hold of someone please? URGENT

• 
  Heflin Elementary (@HeflinHounds) reported 18 minutes ago

  Reporting @Outlook outage.

• 
  Marshall (@mdnlabs) reported 19 minutes ago

  @nhrdev @Outlook Honestly outlook might be #1. Haven't had much problems with it recently

• 
  Old Man Axlzero (@axlzero666) reported 21 minutes ago

  @Outlook do you idiots have any idea how ******* broken your customer support system is it does nothing to help customers your menus run people around in circles on the phone and leads to disconnected number you can access online chat support and if someone steals your email you

• 
  ComeAsYouAreTO (@comeasyouareTO) reported 21 minutes ago

  @Outlook ONE login attempt is not "too many times'. Fix your ******* website already.

• 
  Gary Mehaffy (@gmehaffy) reported 25 minutes ago

  Is @Outlook down again? Having major issues on every device for hours

• 
  Brad (@blcdude1) reported 25 minutes ago

  I’ve had awful luck with @outlook the past week. Every time I log in, I get told there have been too many failed attempts and I’m forced to reset my password. It makes the website feel very insecure, a major security issue.

• 
  Ali. Me (@AlisonWagstaff3) reported 26 minutes ago

  @Outlook how come outlook is so awful having taken over Hotmail. It's slow, it's layout is terrible. I absolutely hate it!!

• 
  Jose Luis (@hellovaras) reported 29 minutes ago

  @Microsoft @Outlook Why can't you get your ToDo lists to share without any problems. You are a multi-billion dollar corporation that can't fix $2 problems. #Microsoft

• 
  Lover you 3000 Midnights (@lizakabe) reported 29 minutes ago

  Hey @Outlook I can’t change my password because I can’t change my phone number. How do I fix this so I don’t lose my email address? I’ve been trying for a solid month with not one thing working and everything I do try you deny saying not enough information to grant me access!

• 
  Tom sayer (@Jeffnel429545) reported 30 minutes ago

  @Microsoft @Outlook Fix outlook online and update your status page you jackasses

• 
  suckafree (@xanaxanadu_) reported 33 minutes ago

  @Outlook How am I supposed to reset my password or recover my account when the phone number option isn’t working. I keep getting an error that reads “this method is not working right now”. I can’t log in to get any help or support and the Get Help page does not address my issue.

• 
  ⭐️💜Rachael 💜⭐️ (@Rachy_EJ) reported 35 minutes ago

  @MicrosoftHelps is outlook down my dad cant not log into his account on his phone or laptop telling him password is wrong when its not and it keeps asking him to sign in on the phone app @Outlook

• 
  fgozalo (@fiogozalo) reported 39 minutes ago

  @Outlook I am having trouble logging into my account through the Outlook app. A few days ago my emails were not loading, I uninstalled the app and now I cannot log in with my email. What can I do? I need help.

• 
  MissLola67 (@Lopa8765) reported 42 minutes ago

  @Outlook I have sent you a DM I am completely locked out of my Outlook account and need urgent help. I reset my password and tried to use my recovery code, but I keep getting an error.

• 
  Ture Anderson (@tanfrancisco) reported 43 minutes ago

  @Outlook the Outlook password recovery system is not working for me. It keeps kicking me out. Can I speak with somebody or can somebody please help me? I’ve been spending two weeks trying to get my email back.

• 
  Love Gupta (@Lovegupta_) reported 44 minutes ago

  @MicrosoftHelps @Outlookindia @Outlook i cant signin to my Microsoft account even after entering password and security info, i have already sent a dm

• 
  CA Shrenik Gandhi (@shrenikmgandhi) reported 45 minutes ago

  @Outlook @MicrosoftIndia I am struggling to get access to my official mail id since past more than 3 months due to technical issue where i am not getting authentication code. Raised issue through my vendor but they are also not getting any response.

• 
  Liz (@licenia) reported 48 minutes ago

  @Outlook I haven’t been able to log in to my email for a few days now. I see that others have the same issue, when will it be resolved??

• 
  sheenbean (@loisetwt) reported 50 minutes ago

  I currently have 2 Outlook accounts for 2 diff. jobs. When I try to log into one of the accounts, the verification code notification keeps being sent to the other work account instead. please resolve this issue so I can access the correct account? @Outlook @MicrosoftHelps

• 
  Cheekyman81 (@1_hsm) reported 54 minutes ago

  @Outlook @MicrosoftHelps I’ve been locked out of my Hotmail account for over a month. I’ve submitted the recovery form multiple times with correct details, but it’s rejected immediately each time.I was advised to submit a reinstatement request, which I did, but not working.

• 
  Taz 泰秀樂 (@tazorack) reported 55 minutes ago

  @Outlook Fix outlook please it is very bad constantly forcing you to change your password. After changing the password it don't work again. Makes no sense. @MicrosoftHelps

• 
  Roni (@srijansen39) reported 57 minutes ago

  @Outlook @MicrosoftHelps Hi Microsoft/Outlook team, I recently created a Microsoft account and got an @outlook.com email by default. But every email I send to Gmail addresses lands in the recipient's Spam folder, so they never see it. This is causing major inconvenience— Fix this

• 
  Logan Henrickson (@Henrickson145) reported 58 minutes ago

  Hey @Outlook, why cant I get any verification codes sent to my phone to change email passwords? Unable to currently login, and unable to update a password. Help.

• 
  susannah (@susannahj55) reported 1 hour ago

  @Outlook do you have a UK based telephone support team , we are having issues but keep having to wait for your LA based team to start work before we can get help