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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Outlook.com. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Outlook.com users through our website.
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Sign in (63%)
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Website Down (22%)
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Errors (15%)
Live Outage Map
The most recent Outlook.com outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Perth |
Errors | |
 Atchison |
Sign in | |
 Windsor |
Sign in | |
| Salt Lake City |
Sign in | |
 Inta |
Sign in | |
 Dorking |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Outlook.com Issues Reports
Latest outage, problems and issue reports in social media:
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Michael F
(@Forseer65) reported
Hey @Microsoft @Outlook, your mobile app is trash. Can't handle emails over 5MB? It's 2025, not dial-up days. Time to fix your broken mess. Embarrassing.
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Hillehome Videos
(@HillehomeV) reported
@Outlook Is there some kind of outage I don't know about? I can't send, receive, or even delete emails in app or in browser. No, my storage is not full.
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Janell Larocque
(@JanellLarocque) reported
@Outlook I am disappointed. I selected Outlook because of history. I am using Office 365. I can't backup. I can't download. There is no way to select multiple emails. All this and I pay for this monthly! Is there a third party solution? Oh yes and too many versions to find a fix?
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Ini Boyhandsum Inibo
(@ini_inibo) reported
@tararose96 @Outlook Same thing happened to me, @Reva_nerd resolved the issue.
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Shecky - Just me, Ninja Warrior
(@SiliconShecky) reported
Microsoft Outlook on Android notifications are broken. How? You keep getting them after you swipe them away and show up wrong anyway. @Microsoft @Office @Outlook
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Olwethu-Thando Klaas
(@Lady_Crunk) reported
What's wrong with you @Outlook @Microsoft365 @Microsoft ? WHY HAS LOGGING IN TO EMAIL INBOXES ON WEB BECOME EXPONENTIALLY HARDER THE LAST FEW MONTHS?! F*cking fix it!
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America First JanieB
(@SC_Gracie) reported
@KathleendeMaCa2 @Outlook @MicrosoftHelps is not "helpful". Our business has been disrupted by ongoing issues with Exchange and they don't seem to care. I'm beyond frustrated with #Microsoft365
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tp₳t
(@tpat_eth) reported
how convenient ... s/o @Microsoft @Outlook - email down fam
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Amy Lynn
(@AmyLynnOrg) reported
I highly suggest after your last "crash" that you lied about that indeed happened 2 weekish ago.. you fix the spam filter. Many legit BIG name companies you keep marking as spam/junk. I wonder if they can sue... @Outlook @MSFT365Status @MicrosoftHelps And don't reply with BS about me setting up filters when I already have them and you ignore them. Wasn't an issue till about 2 weeks ago. But I'm 100% sure you are going to lie and reply. I'm a computer geek, save your lies for someone else.
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Ben Murphy
(@BenMurphyF35) reported
@Outlook Hi, so I’ve been logged out of my Outlook account, it’s asked me to reset my password but when I do from my phone it doesn’t let me. How can I fix this? I sorta need to get into my emails.
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링
(@bambishim) reported
What is @Outlook doing?! Fix your browser log-in. The app is doing fine. @MicrosoftHelps @Microsoft
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Biggest Trump hater 💋❤️
(@NycNewsWScar) reported
@Outlook I’m having issues and your website and your toll free number couldn’t fix this can you help me
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Mitch
(@donttreadbub) reported
@Outlook @BillGates From overzealous spam filters, to the need for an authenticator app, to terrible UI, what a trash product. Probably great for IT guys that bill hourly and fix things that shouldn't break.
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💙 Depoetic
(@Depoetic) reported
@Microsoft @Outlook You want me... a home-bound disabled senior that doesn't own a smart phone and only has a PC with a long broken camera feature - to sign into my Hotmail with a smart phone pointed at my face? C'mon people.
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Mitch
(@donttreadbub) reported
Outlook 365 is such a joke. The sheer hours wasted by IT professionals dealing with @Outlook issues on a daily basis must be off the charts.
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Hillehome Videos
(@HillehomeV) reported
@Outlook None of those things work. The problem is on all my devices whether using the browser or app. I'm wanting to chat with support, but I can't seem to get to a real person. What hours is chat available?
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jason marc shifrin
(@jasonshifrin) reported
@Outlook how can a company your size not have any way of contacting you directly when I have a major problem with my email account? Absolutely outrageous
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Amit Sinha
(@amitsinha249) reported
@Outlook @MicrosoftIndia Kindly addresses this issue as a priority. All my important files are stored on Onedrive.
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R3D 8 🉐
(@kerasinee) reported
@Outlook I need help. I don't understand why when I try to log in to my accounts and Xbox I get this message: "Error: Please retry with a different device, use a VPN, or other authentication method to sign in."
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Bəäŕđĕď Đřåğøñ
(@VanHelSiingh) reported
Microsoft need to do something about hackers. Nowadays I cant even sign in to a new device because "you've sued an incorrect account or password too many times" when its just technology and hackers... @Outlook
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Joe "JoeWoo" Rychalsky
(@TheJoeWoo) reported
@MicrosoftHelps @Outlook @Microsoft it looks like outlook or exchange is down or very slow. I called my email provider and it looks like there are server issues on Microsoft ‘s end.
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Mare #ljetogrozna
(@mhinic_) reported
@Outlook New Outlook for Windows suck ! It's slow, ugly, major features missing, not syncing with w calendar on task bar.... i want mail app back for good
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Stephanie Alexandra
(@Sam_Alexandra23) reported
@Outlook Can't open or sign into my Hotmail account on my laptop but it's weird because it just keeps going to the home page over and over again when clicking the "sign in" box! What's going on??? Extremely frustrated!
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Amit Sinha
(@amitsinha249) reported
@Outlook The issue STILL isn't resolved! And all I'm getting from your end is the same copy-paste response over and over.
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Amy Lynn
(@AmyLynnOrg) reported
I highly suggest after your last "crash" that you lied about that indeed happened 2 weekish ago.. you fix the spam filter. Many legit BIG name companies you keep marking as spam/junk. I wonder if they can sue... @Outlook @MSFT365Status @MicrosoftHelps And don't reply with BS about me setting up filters when I already have them and you ignore them. Wasn't an issue till about 2 weeks ago. But I'm 100% sure you are going to lie and reply. I'm a computer geek, save your lies for someone else.
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🇺🇲Corporal Rink Rat🏒⚡🎮🍺 🏴☠️ 🇮🇪 roots
(@LaVidaLightning) reported
In the @Outlook app, contacting support for your broken app. Says average wait time in chat is 21 minutes. Been waiting 2 and a half hours so far. Great support. Did you guys forget you offer support through chat?
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Marko
(@SniffDown) reported
@AnneMcGarryMars @Outlook It’s concerning how easily customer accounts can get locked for trivial reasons. If you’re facing this issue, consider seeking assistance from a trusted professional Ben_cybersecurity on instagram he’s specializes in account recovery
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Ryan
(@rypatt31) reported
@Outlook every time I send a email it says it's a draft even when it sends still says draft please fix this
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Janell Larocque
(@JanellLarocque) reported
@Outlook I am disappointed. I selected Outlook because of history. I am using Office 365. I can't backup. I can't download. There is no way to select multiple emails. All this and I pay for this monthly! Is there a third party solution? Oh yes and too many versions to find a fix?
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Tararose96
(@tararose96) reported
@Outlook you have locked me out my account as I tried to sign in abroad with the correct password and details and now I can’t get back in! Who can I speak to!? This is beyond a joke!!!!!!! there is so help what so ever anywhere