Outlook.com status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Outlook.com users through our website.

• Sign in (56%)
• Website Down (23%)
• Errors (21%)

Live Outage Map

The most recent Outlook.com outage reports came from the following cities:

City	Problem Type	Report Time
Melbourne	Website Down	12 hours ago
Arles	Website Down	2 days ago
Pauillac	Sign in	2 days ago
Tours	Errors	2 days ago
Le Havre	Sign in	2 days ago
Mataró	Website Down	2 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Shardae (@Shardae_Shanice) reported 2 minutes ago

  @Outlook Can you help me log into my Hotmail account ASAP. Phone verification not working and account recovery is failing as it says 2FA is enabled. What have you done??? PLEASE HELP

• 
  Murzban F. Shroff (@MurzbanFShroff) reported 6 minutes ago

  @puneetck @Outlook I am a writer facing a huge glitch with my #Outlook. When I try to reply to an existing conversation/thread, the entire conversation disappears. It’s no longer visible in the reply mail. Please help. I have work-related communications suspended. @satyanadella

• 
  alli. (@lovemesomeALLI) reported 8 minutes ago

  @faisal9051911 @Outlook I'm having the same issue! 21 years too!

• 
  Taz 泰秀樂 (@tazorack) reported 10 minutes ago

  @Outlook the new Outlook desktop app needs to go back to the drawing board. It is terrible and does not work as it should. Ya need to build a Native App and not all these web apps with terrible function. This and @MicrosoftTeams new desktop app are bad.

• 
  Ellie Harris (@ellieeeharris) reported 12 minutes ago

  @Outlook how is outlook still down!! I haven’t been able to get onto my emails for a couple of days now. Help!!

• 
  Sparky (@Jouler8) reported 13 minutes ago

  @Outlook My iPhone has been harassing me daily to "log-in" despite me never having logged out. you keep trying to push me to your broken "Authenticator App", no good. My password, set up 15 years ago, now doesn't work. Screw it! Screw you! Deleting the app is easier.

• 
  Kelsey Goodwin (@kelseyg2010) reported 20 minutes ago

  @MicrosoftHelps @Outlook when are you going to get your **** together and get the iPhone problem fixed? We're going on 3 days now.

• 
  Ad Libitum (@JSokaza) reported 21 minutes ago

  The AI bot will tell you that @Outlook know there is an issue too, so this is not new, and still not fixed. Brilliant.

• 
  Andrew Pereira (@AndrewP204) reported 21 minutes ago

  @Outlook I haven't been able to log into my email for days. All sign in methods are not available and it said my pasword has been attemptrd too many times

• 
  BennyTheJet✈️ (@bennythejet_55) reported 24 minutes ago

  @Outlook How about fix your ****** platform smh. Have had nothing but issues for 2 straight days. Can barely work because it doesn’t load worth a ****. Check connection with ISP. All good. You gonna reimburse everyone for these disruptions. It’s a joke at this punt

• 
  Dee (@PlatinumEvents_) reported 26 minutes ago

  @Outlook The verification is not working for me when I try to log in via my laptop. Could you assist.

• 
  swede05 (@AaronWick2) reported 29 minutes ago

  @Outlook having trouble with verification for my hotmail account can u help me with this please

• 
  Paige N. Fox (@paigefox_atty) reported 31 minutes ago

  Anyone else having annoying, constant and weird issues with @Outlook??? It’s gotten so bad even my tech people are like wtf is going on. I have theories. #followthemoney

• 
  TONY SANDERSON (@EMANONF1) reported 34 minutes ago

  @TylerJs981 @Outlook Still down, won’t send me a code to my mobile phone!

• 
  Inner Phoenix (@InnerPhoenix420) reported 34 minutes ago

  @Outlook @Outlook has become complete trash, letting unverified emails to email people, 100% are scammers or hackers, and @Microsoft like per usual is trash letting this happen. STILL AN ISSUE, STILL NOT FIXED, PATHETIC.

• 
  Sally (@SupSki) reported 41 minutes ago

  Hey @Microsoft @Outlook please fix your spam button, cause no matter how many times I press it, still bombarded by the same addresses and spam. #OneJob

• 
  Jorge Marketer (@jorgemarketer) reported 43 minutes ago

  @nichols_ti28279 @Outlook @MicrosoftHelps I dont have a issue about access

• 
  Andrew (@andrewrdn463) reported 43 minutes ago

  @Outlook Correct passwords are not being accepted by Outlook: "You've tried to sign in too many times with an incorrect account or password." ANNOYING

• 
  Dr. Vishal Kumar (@vkfzr) reported 43 minutes ago

  @Outlook @MicrosoftHelps I’m unable to access my email account due to issues with two-step verification. The SMS authentication service is not working & I no longer have access to Authenticator app after resetting my device.This has locked me out of my A/c despite genuine user.

• 
  Darren Richards (@DRichards25) reported 46 minutes ago

  @Outlook Hi there,my mother got kicked out of her outlook yesterday bc of the outage,now she can’t get back into it bc the # on the account,she no longer has,so she can’t receive the code,help pls!

• 
  Mukund (@ibmindia2011) reported 46 minutes ago

  @lazychakrabarti @Outlook I am also facing the same issue are you going to off hotmail service in India?

• 
  Greeny (@GreenDJ1) reported 46 minutes ago

  @Outlook having problems with my account. The hassle to log in is a joke. Looking for help

• 
  HIGHBURY HAMBURGERS (@choparteta) reported 47 minutes ago

  if anyone has a @Yahoo..deactvate it..they are pure scum..even when u enter ur password to login they block u..create with @Outlook

• 
  Taz 泰秀樂 (@tazorack) reported 49 minutes ago

  @Outlook @MicrosoftHelps when are you going to add basic Classic @Microsoft Outlook desktop program functions to this terrible non-native new Outlook desktop program?

• 
  Thee Wane (@CoachWane) reported 52 minutes ago

  @Microsoft @Outlook y'all better fix the spam and phishing processes. Way too many spams that are not being blocked. The security team needs to wake up and do their job!!!!!!

• 
  Andrew (@andrewrdn463) reported 52 minutes ago

  @thefrostlord @Outlook Correct passwords are not being accepted by Outlook: "You've tried to sign in too many times with an incorrect account or password."

• 
  NewsMän (@KueddeR) reported 53 minutes ago

  @MauricioHunt2 @Outlook I'm having the same problem. Four emails I sent to Hotmail in the last few hours were bounced back.

• 
  John Alex (@mgrjohnalex) reported 55 minutes ago

  @Outlook Hi, I’m locked out of my Outlook account. Unable to reset password, get a code via SMS and reached the limit of account recovery requests for today. Anything else I can do? Can you help please? Looks like it was a synch issue which caused this initially.

• 
  M Raj (@MrVeritas) reported 57 minutes ago

  Is anyone else’s @Outlook email Not working? Seems the services are down again just like in April. Hope @MicrosoftHelps is Aware of the Outlook email outage (login error, too many attempts) and is working to fix it.

• 
  SpongeBob (@Jack_the_westi) reported 59 minutes ago

  @TBanton18 @Microsoft @Outlook I had the same problem a while ago, absolutely impossible to speak to a human at Microsoft to get support, finally I switched to Gmail, caused a lot of disruption because my old Hotmail is used to verify loads of passwords, annoyingly I keep getting reminders to log into Hotmail