1. Home
  2. Companies
  3. Outlook.com
Outlook.com

Outlook.com status: access issues and outage reports

Problems detected

Users are reporting problems related to: sign in, errors and website down.

Full Outage Map

Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

Problems in the last 24 hours

The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

April 20: Problems at Outlook.com

Outlook.com is having issues since 12:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Outlook.com users through our website.

  • 50% Sign in (50%)
  • 25% Errors (25%)
  • 25% Website Down (25%)

Live Outage Map

The most recent Outlook.com outage reports came from the following cities:

CityProblem TypeReport Time
Manchester Sign in 31 minutes ago
Gerponville Sign in 40 minutes ago
East Sussex Sign in 1 hour ago
Minneapolis Website Down 3 hours ago
Ashburn Sign in 4 hours ago
Adelaide Sign in 5 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • 1BOMBDIGGITYBOO
    M$. FIT (@1BOMBDIGGITYBOO) reported

    My reminders ain’t reminding. Fix it! @Outlook

  • Amesyyyy
    Rhys Ames (@Amesyyyy) reported

    @Outlook Hey! Looking for help with account recovery as the automated recovery keeps failing me. I made a hotmail 15+ years ago for my BNET account which was only ever used for that. its been hacked and whoever hacked it has locked it down so ive lost my WoW account as a result

  • NEO_England
    NEO_England (@NEO_England) reported

    @Outlook Dear Microsoft. I’m locked out of my personal email, my authentication on my phone is linked as recovery for my business email. I get a prompt to enter my mobile so I can get a text to be greeted with ‘it’s not working right now’. I have forgotten my password and have tried countless hours trying to get my personal email up and running… one course of action was encountering AI chat which was useless! I am at the end of my tether now as it’s been over a month of trying and as you can appreciate, it’s incredibly disruptive. I have some very important personal emails that I can’t now access! I can’t speak to a human so how can you remedy this?

  • josephburt
    Hey Its Burt (@josephburt) reported

    Probably not what @Microsoft /@Office want to hear... yeah can you remote in and fix the two @Outlook apps running. Sounds like you still can't make a stable OS ...

  • TuckerGoodrich
    Tucker Goodrich (@TuckerGoodrich) reported

    Gmail search doesn't work. Outlook is far better and if it's not working, you Exchange administrator is doing a bad job. —Current unhappy @Gmail user and former Exchange administrator and intensive @Outlook user.

  • cheeckycharters
    Lee Charters (@cheeckycharters) reported

    @Outlook Can't message you. So I'll have to post this. My phone of 8yrs just died so I got a new one. Tried to sign in multiple times but no joy with password, couldn't use authenticator as no password. Been locked out of my email account that I've had for 25yrs. Help please.

  • philly_lawdog
    Saddiq (@philly_lawdog) reported

    @Outlook Im having a real life issue with my outlook inbox thats bothering me

  • WendyWendywat
    Wendy Watkins (@WendyWendywat) reported

    @Outlook having real problems contacting customer support - how do I urgently get hold of someone please? URGENT

  • DrMaryHolden
    DrEvil (@DrMaryHolden) reported

    @CuriosityonX @Outlook do you ever read the room? Everyone has problems with your shite software

  • themanamonggods
    the man among gods 🧛🏿‍♂️ (@themanamonggods) reported

    @PatriotWalker @Outlook @Microsoft I'm going through the same issue here

  • AlisonWagstaff3
    Ali. Me (@AlisonWagstaff3) reported

    @Outlook I'm absolutely sick and tired of you. My email access has gone from eady and with no problems to waiting for access, also getting locked in having to restart my phone. It's an absolute pain I hate the ads which were bad enough on unfocused, but now on focused too

  • oxxSimmyxxo
    Symone (@oxxSimmyxxo) reported

    @Outlook hello I’ve been trying to contact support on how to resolve my login issue, please can someone help me out

  • kevinsar
    Kevin Sar (@kevinsar) reported

    @Outlook y'all broke your android app today, check your reviews no one can login

  • gfx_mahmoud
    Mahmoud Hilal (@gfx_mahmoud) reported

    am facing an issue with @Microsoft @Outlook locked out from my email no way to FIX IT !

  • CharlieStaceyUK
    Charlie Stacey (They /Them) (@CharlieStaceyUK) reported

    @Outlook I’m a sole global admin fully locked out of my business account. The phone number allocated to my case has issues receiving calls. I desperately need this sorted so I can work. Is there anything more I can do, at the very least to change the phone number?

  • SamG0996
    Sam Golding (@SamG0996) reported

    @Sad_Saad @Outlook Yep I am also having same problems and not getting text message. Have you got sorted yet? Any suggestions @Outlook

  • Joel94994231
    Joel (@Joel94994231) reported

    @Outlook @marti81_16 If the fkn log in system. I can't log in half the time says to many times login in use different browser. Just let me use a fkn password. I don't want 50 different methods. Ffs. Wake ******** up @Outlook

  • Ayoosh284
    Ayah 𓂆 (@Ayoosh284) reported

    @AzizSafi17 @Outlook I have the same issue it started on Feb the 7th

  • shrenikmgandhi
    CA Shrenik Gandhi (@shrenikmgandhi) reported

    @Outlook @MicrosoftIndia I am struggling to get access to my official mail id since past more than 3 months due to technical issue where i am not getting authentication code. Raised issue through my vendor but they are also not getting any response.

  • TalpadySR
    Sriprakash Rao Talpady ಶ್ರೀಪ್ರಕಾಶ ರಾವ್ ತಲಪಾಡಿ (@TalpadySR) reported

    @Outlook If there is a prize for damaging a perfectly working app with a new version much worse than before, you stand in the first place as a contender. Many useful features are gone. New version is slow & unfriendly. I can't go back as it can't connect to my Google A/C !

  • THarris1519
    Trevor Harris (@THarris1519) reported

    @Outlook @MicrosoftHelps can someone help me get my email address back and unblocked. Really creating an unnecessary issue in my life.

  • gooddadgenes
    maybe: rockie/pops 🤠 (@gooddadgenes) reported

    it seems you have bigger issues, @Microsoft i guess I’ll wait…😒 cc: @Outlook

  • Joseph3T
    J.T. (@Joseph3T) reported

    @Outlook customer service is absolutely terrible…

  • licenia
    Liz (@licenia) reported

    @Outlook I haven’t been able to log in to my email for a few days now. I see that others have the same issue, when will it be resolved??

  • thefrostlord
    frostlord (@thefrostlord) reported

    @andrewrdn463 @Outlook i have the same issue also a lot of people have the same issue fix @Outlook

  • TheDwightYoung
    Dwight Young (@TheDwightYoung) reported

    @Microsoft @Office @Outlook Why does Outlook for Mac always have non-stop issues? Why is my desktop app unable to Sync or connect for hours, sometimes even the entire day, multiple times per month? There's some MAJOR issues inside Outlook for Mac OS and it's not just mine.

  • Stewmeak
    Stewart 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇨🇦 (@Stewmeak) reported

    @Outlook Yet another glitch today. Icon says I have mail but nothing unread in there

  • colinmurray92
    Camm2992 (@colinmurray92) reported

    @MicrosoftHelps @Outlook I can’t login to my outlook account and I can not find the live chat. Can someone please call me

  • altieri_palorca
    A R Pᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠ (@altieri_palorca) reported

    @Outlook I need my Outlook mailbox restored to a date before April 6. This was NOT deletion — the attacker overwrote the body of multiple emails. I urgently need this escalated to the engineering team before the server snapshots expire.

  • manasmahoday
    Manas Mahodaya (@manasmahoday) reported

    @Outlook i have a hotmail account and the old password is not accepting and when I am going through m2f 2 fact auth it is not working cannot change the password