Outlook.com status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Outlook.com users through our website.

• Sign in (57%)
• Website Down (25%)
• Errors (19%)

Live Outage Map

The most recent Outlook.com outage reports came from the following cities:

City	Problem Type	Report Time
Saint-Martin-de-Saint-Maixent	Sign in	2 days ago
Guadalajara	Website Down	2 days ago
Oklahoma City	Errors	3 days ago
Paris	Website Down	3 days ago
London	Sign in	3 days ago
Nottingham	Errors	3 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Red Beard Real Estate (@HowardRoark90) reported 11 minutes ago

  @ClarenceWongCRE @Outlook @Microsoft Ours is M365 Business but that’s not a bad idea to try regardless of email server I’ll get the team to give it a whirl Luckily, I’m not experiencing issues on my account

• 
  Janie Ho • NYC 🍒 (@janieho16) reported 13 minutes ago

  @Outlook is today's Outlook outage is a reminder that, man, you cannot have ALL your key documents in one place. What happens if your entire Sent or Drafts boxes stay wiped out after this This is a major 365 outage, affecting email, Exchange, search and more

• 
  why (@kirk202020) reported 14 minutes ago

  @Outlook I just want to sign in to my email wtf is a "pin" how many times you need to confirm it's me ? Email password phone number and now a pin I never set up sick of this

• 
  Timothy Nichols (@nichols_ti28279) reported 15 minutes ago

  @rossiantony46 @Outlook Volan_xyber can fix this.

• 
  Vikram (@v1krams) reported 21 minutes ago

  @Microsoft @Windows @Outlook Why does Outlook's auto-fill username feature fail every time after a Windows update? It auto-populates the username, I enter the pswd, & then get an error because the username apparently isn't recognized. Happens after every restart. Frustrating.

• 
  Alfie (artist) (@HeadpatForRamen) reported 24 minutes ago

  @Outlook ur ‘not a robot test’ where you hold the button is bugged. I cannot log in on phone of tablet. Please fix it or help

• 
  Jamie (@TaxPayerxxxxx) reported 26 minutes ago

  @Microsoft @Outlook How is it you have to PAY to protect your accounts location wise? Why has no government stepped in here. I have a Hotmail/Outlook account that’s constantly getting Auth prompts from other countries. Why can I not restrict it to my own! It would fix 90% !

• 
  Sparky (@Jouler8) reported 35 minutes ago

  @Outlook My iPhone has been harassing me daily to "log-in" despite me never having logged out. you keep trying to push me to your broken "Authenticator App", no good. My password, set up 15 years ago, now doesn't work. Screw it! Screw you! Deleting the app is easier.

• 
  MGG_Tx_xT_ (@MartGHtTx) reported 35 minutes ago

  @Outlook I am tired of that add E-mail to protect your account sh!!!t. I can not sign in you should stop that sh!!!t.

• 
  Fatima “Fa” (@Fati_Fig) reported 37 minutes ago

  @HowardRoark90 @Outlook @Microsoft Same for my team… mine was down since 11:30 am others since 9:30 am

• 
  Seren Söyler (@soylerseren) reported 37 minutes ago

  @Outlook Outlook won't accept the images, even though they are very small. I'm wasting a lot of time. It's an incredibly primitive issue.

• 
  Muumiukko (@Muumiukko1) reported 37 minutes ago

  @Outlook Why Not Working 🤬🤬🤬

• 
  📱 (@TM_Doug) reported 38 minutes ago

  @Outlook Can ya fix this PLEASE?

• 
  Godfortherestofus✝️📚💯 (@God4TheRestOfUs) reported 38 minutes ago

  @MSFT365Status it’s affecting regular Outlook accounts that are not business but are personal paid. my @outlook is down it’s very severe every account I have relies on two factor authentication through your email which means I’m fu..ed Thanks to this.

• 
  ATMOSARRISES (@XsinandtonicX) reported 38 minutes ago

  Blocking my previous tweets @Outlook ? Why are there no alternative means of support for account access error? I signed in from a new device with a new phone number with my exact credentials ?

• 
  Eric Nelson (@EricNelson777) reported 41 minutes ago

  @Outlook Desperately trying to talk to an actual human being about unlocking my Outlook account. Dozens of circular referrals between the web bots and phone AI is not working and is driving me nuts. Help please!!

• 
  M Raj (@MrVeritas) reported 44 minutes ago

  Is anyone else’s @Outlook email Not working? Seems the services are down again just like in April. Hope @MicrosoftHelps is Aware of the Outlook email outage (login error, too many attempts) and is working to fix it.

• 
  D🧚🏽 (@_preciousdee) reported 45 minutes ago

  I really do not understand why do I have to keep signing into the damn email so many times. @Outlook @Office What happened to the keep me sign in feature? Jeeeez

• 
  Rahimuddin (@mdrahiem) reported 46 minutes ago

  When you can implement input focus in 2 steps out of 3 in the login form, what's the reason to not implement in the OTP section too @Outlook?

• 
  Red Beard Real Estate (@HowardRoark90) reported 47 minutes ago

  @connorclift35 @Outlook @Microsoft And on a Monday, nonetheless! Terrible timing 😖

• 
  Alex 🌐 (@ajr_codes) reported 50 minutes ago

  Microsoft, why cant I log into my 20+ year old email? Why is it saying "You've tried to sign in too many times with an incorrect account or password." I have 2FA and a backup email + phone number. Why wouldnt you simply ask for the 2FA code??? @Microsoft @Outlook

• 
  Moheshwar Amarnath Biswas (@fluentmoheshwar) reported 51 minutes ago

  @WindowsLatest Fix @MicrosoftTeams and @Outlook first.

• 
  ATMOSARRISES (@XsinandtonicX) reported 52 minutes ago

  @Outlook unlock my personal email.. all I did was sign in from a new device and changed my phone number, I’ve submitted your form from another email already, I need access what is going onnnn

• 
  Prabhakar (@Prabhakar_Mahe) reported 54 minutes ago

  @Outlook Facing issues with my Outlook account — it keeps getting logged out on my laptop and mobile, and I’m unable to sign in again. Password reset is not working properly. Need help to recover access urgently

• 
  Luziel🐆🌾 (@Luzielvt) reported 55 minutes ago

  @Outlook I keep trying to contact you guys about an account I have on outlook that's brand new and I haven't put any info on it just a minecraft game and your ******* AI keeps bringing me to anywhere but an actual person to solve my problem. Can I get a representative?

• 
  Permian Landman (@PermianLandman) reported 55 minutes ago

  Calling the new @Office @Outlook garbage would be unfair to all garbage. Why the heck would you come out with such a slow web app looking monstrosity. Go back to legacy.

• 
  งั่มโม่มาแล้วค้าบ (@nongngumnaruk) reported 57 minutes ago

  i love my job, i want to do my work very mush please fix it immediately @Outlook

• 
  Jessica LoPresti 🦋 (@LoPrestiJessica) reported 58 minutes ago

  @Outlook my outlook is STILL DOWN. Please share ETA ON WHEN BUG IS FIXED.

• 
  Luis Carlos Diaz (@catire98) reported 1 hour ago

  It seems that @Outlook is working again, but that email I sent right when it went down is nowhere to be found.

• 
  Africanart4spaces (@AAFSart) reported 1 hour ago

  @Outlook I have issues accessing my email but I keep getting AI blocking me from speaking to an actual human what the hell