Outlook.com status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Outlook.com users through our website.

• Sign in (56%)
• Website Down (23%)
• Errors (21%)

Live Outage Map

The most recent Outlook.com outage reports came from the following cities:

City	Problem Type	Report Time
Miami	Sign in	1 day ago
Zaragoza	Sign in	2 days ago
Feltham	Sign in	2 days ago
Melbourne	Website Down	2 days ago
Arles	Website Down	4 days ago
Pauillac	Sign in	4 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Oktay (@OktayAykut1) reported 3 minutes ago

  @MicrosoftHelps @Microsoft @Outlook Update: I finally managed to recover my account. I had to install the Outlook app on iOS and go through the “forgot password” process there. Somehow the verification (robot test) worked there, and I was finally able to reset my password. This just shows how broken the system is — the same process didn’t work anywhere else. Also, Microsoft’s support is even worse than the system itself. No real help, no human support, just useless automated responses. This experience was extremely frustrating.

• 
  Naomi (@bluenaomi) reported 7 minutes ago

  @Outlook For2 I have been locked out of my emails, despite filling out forms many times over. I filled in all the details you asked for many times. I do NOT have a number you can text me on because I am using a different sim on vacation. So just fix it. This is terrible service

• 
  PY (@peteryanni) reported 10 minutes ago

  @Outlook Why remove Send Availability from the mobile app? It was one of the most useful features for scheduling on the go. Now the calendar button only creates events, and checking free times requires minimizing the draft or saving it just to switch tabs. Proposing 3–5 options has become a slow back-and-forth process.

• 
  JJ (@JJimisen) reported 10 minutes ago

  Microsoft has to stop making so many changes to its menus in Outlook. It increases irritation and cognitive load too much if people constantly are having to track down where a command is, such as how to insert an emoji in an email. @Outlook #microsoft #microsoftoutlook

• 
  Leaves Ahead (@acetipped) reported 11 minutes ago

  @Outlook when are you guys going to fix this email sync outage on iPhone?

• 
  Ad Libitum (@JSokaza) reported 11 minutes ago

  @Outlook So while my email password issue continues with the account you all took over, I decided to log into my substack which uses an email I made specifically for social media use. Guess what? That password didn't work either. Strange?

• 
  Luke Hearns (@LHearns2) reported 12 minutes ago

  @RginaG @Outlook @Microsoft Yup. Same here. And all steps that some people have said fixed the issue for them, have not worked for me either.

• 
  alli. (@lovemesomeALLI) reported 13 minutes ago

  @faisal9051911 @Outlook I'm having the same issue! 21 years too!

• 
  None of These Candidates (@noneofthesecand) reported 15 minutes ago

  Trying to think of a way @Outlook or @MicrosoftHelps could be EVEN MORE retarded but I can't think of a way. You and your DEI hires just add spam calendar invites without even asking me... Then I can't use the app bc you want me to login with Outlook which is RETARDED because...

• 
  Charlie (@Charles2982708) reported 15 minutes ago

  @Outlook this update that sends everything to my Draft folders automatically is complete BS Please change this! It doesn’t save any time and causes way too many problems. The majority of people using outlook for work Multi task and end up having all these emails disappear. When it’s out of site it’s out of mind. That’s not a good thing.

• 
  Simon (@SimonFearing) reported 22 minutes ago

  @Outlook could somebody help me with signing in to email problems plz

• 
  Alfie (artist) (@HeadpatForRamen) reported 23 minutes ago

  @Outlook ur ‘not a robot test’ where you hold the button is bugged. I cannot log in on phone of tablet. Please fix it or help

• 
  Chow (@smooth_93) reported 31 minutes ago

  .@outlook can you please fix your autocorrect for once holy hell work would be so much easier

• 
  Kvng (@Kvng4r) reported 33 minutes ago

  @Outlook Hello @outlook I’m having a trouble with my subscription I’m being debited but my subscription still remain unpaid i will like a refund to my card

• 
  alli. (@lovemesomeALLI) reported 33 minutes ago

  @Drum_y @Outlook @MSFT365Status nope still down can't reset my pw

• 
  Taz 泰秀樂 (@tazorack) reported 34 minutes ago

  @MicrosoftHelps @Microsoft you guys need to fix @Outlook across the online the desktop program and whatever other incarnations like the phone app. Outlook is awful.

• 
  Shardae (@Shardae_Shanice) reported 34 minutes ago

  @Outlook Can you help me log into my Hotmail account ASAP. Phone verification not working and account recovery is failing as it says 2FA is enabled. What have you done??? PLEASE HELP

• 
  tortured hot girl department (@maaaaandyy) reported 36 minutes ago

  Why can’t you fix the mail for iphone issue???? That can’t be so hard. Ask your tech team to use claude c’mon @Microsoft @Outlook @MicrosoftBr

• 
  Liz 🇺🇸 (@ThisIsLizMK) reported 37 minutes ago

  @Outlook Read the room, you idiots!! Fix outlook already!! 🤬🤬🤬

• 
  Han. (@HanaJohnson92) reported 39 minutes ago

  Day 3 without being able to access my emails. I am now able to get a code through my phone number, but then is asking me for a second authentication, I then type in the code my Authy app gives me and it’s not working! @Outlook @MSFT365Status @MicrosoftHelps

• 
  osman (@osman_cetin) reported 40 minutes ago

  @Outlook for days i am trying to reset my password to access some really urgent medical files and eventhough i have registered phone it seems that verification method is not working at all. This is very urgent medical need and would appreciate your assistance

• 
  MightyRaiderTV (@MightyRaiderTTV) reported 42 minutes ago

  why ******** does @Microsoft @Outlook @MicrosoftHelps hide the talk with an agent option ffs im just tryna recover my account but the recovery code service is broken!

• 
  NewsMän (@KueddeR) reported 46 minutes ago

  @MauricioHunt2 @Outlook I'm having the same problem. Four emails I sent to Hotmail in the last few hours were bounced back.

• 
  why (@kirk202020) reported 49 minutes ago

  @sumit_c @Outlook I just want to sign in and get my emails ffs

• 
  Yogee (@misteryogee) reported 50 minutes ago

  My live/microsoft userid/email is in some leaked hack db and now I keep getting these Authenticator requests every few hours by someone trying to access my account. @Microsoft @Outlook @MicrosoftHelps is there a way to geofence my account and lock all access attempts from other countries. This can’t be just a problem unique to me

• 
  Finchwizard (@Finchwizard) reported 53 minutes ago

  We’re in 2026 and @Outlook still can’t fix notifications and badges on iOS. It’s NEVER RIGHT. Always get these mystery notifications. Telling me 2 new emails and there’s only 1. Most frustrating thing. #outlooksucks

• 
  Asrın Senemoğlu (@asrinsenemoglu) reported 57 minutes ago

  My bank account (Isbank) is officially linked to this compromised email address. I am ready to submit legal/banking documentation. This is not just an account issue, this is an active financial cybercrime in progress! @MicrosoftHelps @Outlook

• 
  Kyle Davey (@KyleDavey86) reported 57 minutes ago

  . @Outlook I am being told my account is locked out. I need to verify I’m a human with a press and hold button. I have tried this several times and it keeps saying try again. How do I fix this and is there an actual person to assist in getting me access to my emails again?

• 
  TONY SANDERSON (@EMANONF1) reported 58 minutes ago

  @Outlook Email still down here in the UK. How can I work like this?

• 
  Timothy Nichols (@nichols_ti28279) reported 1 hour ago

  @jorgemarketer @Outlook @MicrosoftHelps Volan_xyber can fix this.