Outlook.com status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Outlook.com users through our website.

• Sign in (71%)
• Website Down (15%)
• Errors (14%)

Live Outage Map

The most recent Outlook.com outage reports came from the following cities:

City	Problem Type	Report Time
London	Errors	2 hours ago
Valinhos	Website Down	3 hours ago
Pasto	Sign in	4 hours ago
London	Errors	6 hours ago
Épinal	Errors	10 hours ago
Lyon	Website Down	15 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

• 
  princess (@princess420604) reported 5 minutes ago

  @Outlook are you aware of any glitches with shared calendars? I’ve lost 2 of my family calendars overnight and they can’t see mine anymore either. Have deleted them and readded. Still not working.

• 
  Thee Wane (@CoachWane) reported 5 minutes ago

  @Microsoft @Outlook y'all better fix the spam and phishing processes. Way too many spams that are not being blocked. The security team needs to wake up and do their job!!!!!!

• 
  alli. (@lovemesomeALLI) reported 7 minutes ago

  @Drum_y @Outlook @MSFT365Status nope still down can't reset my pw

• 
  Timothy Nichols (@nichols_ti28279) reported 10 minutes ago

  @rossiantony46 @Outlook Volan_xyber can fix this.

• 
  The Desert Fox🦊 (@LaurelioLF33) reported 12 minutes ago

  @PBennett_ @Outlook @MicrosoftHelps Confirmation code still not working but for a few minutes it allowed me to log in with password. Try incognito

• 
  Hakan (@Hakan1630386105) reported 12 minutes ago

  @disnetic @MicrosoftHelps @Outlook Had this issue; TysonNerd on X sorted it.

• 
  Shaz 🦋 (@soxxylady) reported 16 minutes ago

  @Outlook WHY ******** HAVE YOU NOT SORTED THE MAIL APP YET. STILL NOT WORKING OR LETTING ME SIGN IN 😡😡😡😡😡 incompetent pricks. My personal work emails are on there and needed 😡😡😡😡😡😡

• 
  Jane Darling (@janeydarling1) reported 16 minutes ago

  @outlook down again? This is ridiculous

• 
  Wind 24 (@ayanconq) reported 16 minutes ago

  @MEGAARICK @Microsoft @Outlook Report your issue to Sylas_techz1 here on X

• 
  Dean (@dwpilgrim) reported 19 minutes ago

  @Outlook I’m having problems logging into my email on iPhone. Can someone help me fix this?

• 
  Carie Sams (@belleintexas) reported 20 minutes ago

  @Outlook Still no email!! I’ve had my hotmail for years. Need it on my iPhone. Fix it!! This is not a resolved outage!! Y’all need to get it fixed!!

• 
  BennyTheJet✈️ (@bennythejet_55) reported 22 minutes ago

  @Outlook How about fix your ****** platform smh. Have had nothing but issues for 2 straight days. Can barely work because it doesn’t load worth a ****. Check connection with ISP. All good. You gonna reimburse everyone for these disruptions. It’s a joke at this punt

• 
  Sally (@SupSki) reported 28 minutes ago

  Hey @Microsoft @Outlook please fix your spam button, cause no matter how many times I press it, still bombarded by the same addresses and spam. #OneJob

• 
  Si Carrington ™️ 🏳️‍🌈🇮🇪 (@simoncarrington) reported 29 minutes ago

  @MicrosoftHelps I need an email address for an elderly friend of mine who has issues with his email. He cant access it and he has important documents on from his Wife who passed away years ago. I cant direct mail you on here. Can you help please?? @Outlook @Microsoft

• 
  LaubeQ (@LaubeQ28) reported 35 minutes ago

  Hey @Outlook we use you for work and all my colleagues and I run into this very annoying bug where you will reply to someone, it stops the typing cursor as if you clicked away and when you press space it will archive the e-mail chain. Can you please fix ASAP? thanks.

• 
  Permian Landman (@PermianLandman) reported 39 minutes ago

  Calling the new @Office @Outlook garbage would be unfair to all garbage. Why the heck would you come out with such a slow web app looking monstrosity. Go back to legacy.

• 
  Bonynea (@Bonynea) reported 39 minutes ago

  @Outlook It’s been days of failed recovery attempts, unanswered requests, and no real support. I completed the forms, followed every step, and still have no access to my recovery emails. At this point it feels like customers are being ignored instead of helped. Please escalate this issue.

• 
  ATMOSARRISES (@XsinandtonicX) reported 41 minutes ago

  @Outlook unlock my personal email.. all I did was sign in from a new device and changed my phone number, I’ve submitted your form from another email already, I need access what is going onnnn

• 
  Ad Libitum (@JSokaza) reported 43 minutes ago

  The AI bot will tell you that @Outlook know there is an issue too, so this is not new, and still not fixed. Brilliant.

• 
  John Alex (@mgrjohnalex) reported 45 minutes ago

  @Outlook Hi, I’m locked out of my Outlook account. Unable to reset password, get a code via SMS and reached the limit of account recovery requests for today. Anything else I can do? Can you help please? Looks like it was a synch issue which caused this initially.

• 
  Tech With Taylor (@TechWTaylor) reported 45 minutes ago

  @Outlook how much longer until this issue is resolved???

• 
  Han. (@HanaJohnson92) reported 46 minutes ago

  Day 3 without being able to access my emails. I am now able to get a code through my phone number, but then is asking me for a second authentication, I then type in the code my Authy app gives me and it’s not working! @Outlook @MSFT365Status @MicrosoftHelps

• 
  MJ (@marifuenzalida) reported 46 minutes ago

  @hotmail @Outlook not working

• 
  Katlego Makgaila (@Katlego_Mack) reported 48 minutes ago

  Please fix the Outlook search tool @Outlook @Microsoft

• 
  Kyle Davey (@KyleDavey86) reported 51 minutes ago

  . @Outlook I am being told my account is locked out. I need to verify I’m a human with a press and hold button. I have tried this several times and it keeps saying try again. How do I fix this and is there an actual person to assist in getting me access to my emails again?

• 
  ⚡️Rob Truss⚡️ (@robtruss81) reported 51 minutes ago

  @Outlook is the app still down in the uk ? Can’t log in !

• 
  Oktay (@OktayAykut1) reported 52 minutes ago

  @MicrosoftHelps Locked out of my account for 3 days. Reset doesn’t work, verification fails. Recovery email & phone are linked. No support. Please fix this. @Outlook

• 
  SusieBrien (@SusieBrien) reported 52 minutes ago

  Everytime i go to login to the emails, it keeps saying too many wrong login attemtps and i have to login to Gmail to get a code, so i can then log back in to the Microsoft Outlook. Annoying... @Outlook

• 
  John (@gruntjeeper) reported 55 minutes ago

  @Outlook It’s still ****** up. Fix this **** ya mfers.

• 
  Shardae (@Shardae_Shanice) reported 57 minutes ago

  @Outlook Can you help me log into my Hotmail account ASAP. Phone verification not working and account recovery is failing as it says 2FA is enabled. What have you done??? PLEASE HELP