Outlook.com status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Outlook.com users through our website.

• Sign in (57%)
• Website Down (22%)
• Errors (21%)

Live Outage Map

The most recent Outlook.com outage reports came from the following cities:

City	Problem Type	Report Time
Santurtzi	Sign in	1 day ago
Bilbao	Sign in	1 day ago
Bogotá	Errors	1 day ago
Paris	Sign in	2 days ago
San Martiniano	Sign in	2 days ago
Miami	Sign in	5 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Liz 🇺🇸 (@ThisIsLizMK) reported 7 minutes ago

  @Outlook Read the room, you idiots!! Fix outlook already!! 🤬🤬🤬

• 
  B. (@Drum_y) reported 8 minutes ago

  @Outlook hello, still not able to have access to my email. Can you fix it?

• 
  CA. Rahul Jain (@carahuljain03) reported 9 minutes ago

  @Microsoft @Outlook May I know what global issue is going on with microsoft & what is the issue in API in activation of new services of outlook and other M365 services. Can I expect any response here.

• 
  Taz 泰秀樂 (@tazorack) reported 10 minutes ago

  @Outlook the new Outlook desktop app needs to go back to the drawing board. It is terrible and does not work as it should. Ya need to build a Native App and not all these web apps with terrible function. This and @MicrosoftTeams new desktop app are bad.

• 
  Luke Hearns (@LHearns2) reported 14 minutes ago

  @RginaG @Outlook @Microsoft Yup. Same here. And all steps that some people have said fixed the issue for them, have not worked for me either.

• 
  Dar99 (@Dar8206) reported 16 minutes ago

  @lovemesomeALLI @Microsoft @Outlook Same for me . SMS code is not working so impossible to Connect even on Outlook app…. Same **** since monday

• 
  Andrew (@andrewrdn463) reported 17 minutes ago

  @thefrostlord @Outlook Correct passwords are not being accepted by Outlook: "You've tried to sign in too many times with an incorrect account or password."

• 
  Darren Richards (@DRichards25) reported 21 minutes ago

  @Outlook Hi there,my mother got kicked out of her outlook yesterday bc of the outage,now she can’t get back into it bc the # on the account,she no longer has,so she can’t receive the code,help pls!

• 
  onelove (@brummy1978) reported 22 minutes ago

  @Outlook locked out of account and verificatiin is not sending code to my phone get the code to back up mail but when i select phone get error frustrating

• 
  Asrın Senemoğlu (@asrinsenemoglu) reported 23 minutes ago

  My bank account (Isbank) is officially linked to this compromised email address. I am ready to submit legal/banking documentation. This is not just an account issue, this is an active financial cybercrime in progress! @MicrosoftHelps @Outlook

• 
  alli. (@lovemesomeALLI) reported 30 minutes ago

  @faisal9051911 @Outlook I'm having the same issue! 21 years too!

• 
  Taz 泰秀樂 (@tazorack) reported 31 minutes ago

  @MicrosoftHelps @Microsoft you guys need to fix @Outlook across the online the desktop program and whatever other incarnations like the phone app. Outlook is awful.

• 
  princess (@princess420604) reported 33 minutes ago

  @Outlook are you aware of any glitches with shared calendars? I’ve lost 2 of my family calendars overnight and they can’t see mine anymore either. Have deleted them and readded. Still not working.

• 
  Wade Dorrell (@waded) reported 38 minutes ago

  @Outlook please fix Android app notification actions. I hit DELETE on the notification, I want the notification to dismiss in 500ms or less, and I expect that the next time I check inbox, what I said I wanted deleted is deleted. Network delay, already-deleted-elsewhere, not even visible in inbox yet, yeah I know these things happen, but they can't be allowed to let the notification go unresponsive to actions taken.

• 
  Sahil (@TheCyberSahil) reported 39 minutes ago

  @Outlook how long would you take to resolve my issue ?

• 
  Greeny (@GreenDJ1) reported 39 minutes ago

  @Outlook having problems with my account. The hassle to log in is a joke. Looking for help

• 
  Stewart 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇨🇦 (@Stewmeak) reported 43 minutes ago

  @Outlook How is your app so terrible and preventing junk/phishing emails going into peoples main inbox? Useless and the worst at it. You must be making something from it.

• 
  Manash Boraa (@ManashPratimBo3) reported 44 minutes ago

  Hello @Outlook i am experiencing persistent issues with my Outlook account that are impacting my daily work Outgoing Emails are stuck or failing to send. Incoming Emails are heavily delayed and some are not being received at all Please resolve this urgently

• 
  Bonynea (@Bonynea) reported 44 minutes ago

  @Outlook It’s been days of failed recovery attempts, unanswered requests, and no real support. I completed the forms, followed every step, and still have no access to my recovery emails. At this point it feels like customers are being ignored instead of helped. Please escalate this issue.

• 
  PY (@peteryanni) reported 45 minutes ago

  @Outlook Why remove Send Availability from the mobile app? It was one of the most useful features for scheduling on the go. Now the calendar button only creates events, and checking free times requires minimizing the draft or saving it just to switch tabs. Proposing 3–5 options has become a slow back-and-forth process.

• 
  SusieBrien (@SusieBrien) reported 45 minutes ago

  Everytime i go to login to the emails, it keeps saying too many wrong login attemtps and i have to login to Gmail to get a code, so i can then log back in to the Microsoft Outlook. Annoying... @Outlook

• 
  Eric Nelson (@EricNelson777) reported 48 minutes ago

  @Outlook Desperately trying to talk to an actual human being about unlocking my Outlook account. Dozens of circular referrals between the web bots and phone AI is not working and is driving me nuts. Help please!!

• 
  Nick B. (@ThisOldNick) reported 48 minutes ago

  @awstar11 @Microsoft @Outlook Because deep down they know no one should use any of their products and they're subconsciously trying to drive users away? Best I got. If you figure it out let me know, been wondering this for decades.

• 
  Dodgy Anon (@DodgyAnon) reported 51 minutes ago

  @Outlook 4 inscrutable puzzles to help you fight “the robots” only for it to encounter an unexpected error and have me do it again. Useless anti-user company. Absolute out of touch disgrace.

• 
  alli. (@lovemesomeALLI) reported 53 minutes ago

  Sooo anyone else's email still down, still not allowing them to reset their password? Saying 'too many codes try again tomorrow'??? W T F!!! @Microsoft @Outlook

• 
  Leaves Ahead (@acetipped) reported 54 minutes ago

  @Outlook when are you guys going to fix this email sync outage on iPhone?

• 
  SkyBaum (@SkyBaum1) reported 58 minutes ago from City of Longwood, Florida

  @Outlook account verification is broken. Please fix it so I can get back into my account. Thx

• 
  Jesús (@jdj_yepez) reported 60 minutes ago

  @Outlook You need to fix this ASAP. It really is frustrating. It’s turning into google’s search engine, just a bunch of ads and useless results that aren’t even close, to what I was searching for.

• 
  Chaitanya (@SeekChaitanya) reported 1 hour ago

  @Outlook You took 4 days to Revert, microsoft outlook is indeed slow

• 
  Varun101 (@vroon101) reported 1 hour ago

  @Outlook fix your service, tried to open mail on your site and it didn't ask me for login!!