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Outlook.com

Outlook.com status: access issues and outage reports

Service-wide status: Outlook.com

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

Problems in the last 24 hours

Outlook.com signals over the past 24 hours. The dashed line is the service-wide baseline used to detect unusual activity.

  • Service-wide signals
  • Service-wide baseline

At the moment, we haven't detected any problems at Outlook.com. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Outlook.com users through our website.

  • 57% Sign in (57%)
  • 25% Website Down (25%)
  • 18% Errors (18%)

Live Outage Map

The most recent Outlook.com outage reports came from the following cities:

CityProblem TypeReport Time
Spokane Website Down 1 day ago
Bordeaux Errors 5 days ago
Exeter Sign in 5 days ago
Toronto Sign in 7 days ago
Treorchy Errors 8 days ago
Portsmouth Sign in 8 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • DonnaSpaGal
    Donna Adinolfi (@DonnaSpaGal) reported

    Anyone else having @Outlook issues where emails are disappearing, populating, and disappearing. 😔

  • cesarzj
    Sunshine Goodfellow (@cesarzj) reported

    Services from @Outlook @Microsoft365 are currently down...

  • nichols_ti28279
    Timothy Nichols (@nichols_ti28279) reported

    @jorgemarketer @Outlook @MicrosoftHelps Volan_xyber can fix this.

  • true4_red
    🇺🇸ULTRAMAGANONJAB (@true4_red) reported

    @HindlesKitchen @Outlook When I used to use Apple, I didn't have as many issues, no where near as bad as the phishing I get on MS

  • NiqueHollywood
    Dominique (@NiqueHollywood) reported

    @fashionizta @Microsoft @Outlook Mine has been down for 6 hours and I’m leading communications and publicity for a national tour. I hate them so bad! The most incompetent service I’ve ever had!

  • JSokaza
    Ad Libitum (@JSokaza) reported

    @Outlook So while my email password issue continues with the account you all took over, I decided to log into my substack which uses an email I made specifically for social media use. Guess what? That password didn't work either. Strange?

  • Stewmeak
    Stewart 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇨🇦 (@Stewmeak) reported

    @Outlook How is your app so terrible and preventing junk/phishing emails going into peoples main inbox? Useless and the worst at it. You must be making something from it.

  • asrinsenemoglu
    Asrın Senemoğlu (@asrinsenemoglu) reported

    My bank account (Isbank) is officially linked to this compromised email address. I am ready to submit legal/banking documentation. This is not just an account issue, this is an active financial cybercrime in progress! @MicrosoftHelps @Outlook

  • JBPVFM
    Blackhat Casper (@JBPVFM) reported

    @HowardRoark90 @Outlook @Microsoft - it's your subscription - it's your router - it's your IT department - just re-start it - you didn't shut down correctly - you are in the que - what color is the light flashing - please confirm your admin password, and we will send you 16 codes

  • GrayElgin
    Grafrajohn ☕️🎸💻⚽️🐋🍃🌍📷📱🚊🚲🎮🍮🦈🦖🎵🪐 (@GrayElgin) reported

    Has anyone else downgraded from the new @Outlook to the old one? The new Outlook keeps asking me to sign in for every mailbox.

  • MurzbanFShroff
    Murzban F. Shroff (@MurzbanFShroff) reported

    @puneetck @Outlook I am a writer facing a huge glitch with my #Outlook. When I try to reply to an existing conversation/thread, the entire conversation disappears. It’s no longer visible in the reply mail. Please help. I have work-related communications suspended. @satyanadella

  • KolkataRsogolla
    Santanu Banerjee (@KolkataRsogolla) reported

    Client emails a table for various component names (column1) and costs (column2). I click forward in @Outlook and lo-behold, the table converts to something unreadable, each cell has been put in its own row! Why? @Microsoft please resolve this issue ASAP or moving to @ZohoMail

  • PermianLandman
    Permian Landman (@PermianLandman) reported

    Calling the new @Office @Outlook garbage would be unfair to all garbage. Why the heck would you come out with such a slow web app looking monstrosity. Go back to legacy.

  • wxkeup_1
    ✨Luminous✨ (@wxkeup_1) reported

    @Outlook why is password sign in constantly unavailable to my hotmail (outlook) account 90 percent of the time, requiring me to use sign in using a code? As someone who has had this email account with you for 25 years - it has become infuriating to use.

  • AlexNBCMT
    Alex Hoffman (@AlexNBCMT) reported

    @Outlook has been down for 8 hours on a Monday. This is the journalism equivalent of getting ejected from a game.

  • Kvng4r
    Kvng (@Kvng4r) reported

    @Outlook Hello @outlook I’m having a trouble with my subscription I’m being debited but my subscription still remain unpaid i will like a refund to my card

  • 5PriscillaKing
    Priscilla King (@5PriscillaKing) reported

    @Microsoft @Outlook just causes problems whenever I open it. I've been trying to read e-mail today and, so far, Chrome has crashed six times. This has not allowed much e-mail to be read. I'm probably going to change my public e-mail address this weekend.

  • F1Daz_
    daz. (@F1Daz_) reported

    @Outlook @Microsoft I reported fraud to you 4 days ago. And have still have ZERO response. my details are STILL compromised due to your lack of urgency with such a sensitive issue. Everything else was sorted in hours by various other companies. Shocking.

  • LoPrestiJessica
    Jessica LoPresti 🦋 (@LoPrestiJessica) reported

    @Outlook I am going on day 2 of tech issues with outlook. It is now affecting my job and my communication with clients. Is there an ETA on when this issue will be resolved?!

  • gual_cybr
    GUAL CYBR (@gual_cybr) reported

    @ViEaglen06 @Outlook I can fix your account! Dm me

  • kirk202020
    why (@kirk202020) reported

    @sumit_c @Outlook I just want to sign in and get my emails ffs

  • MEXICA5280
    Mexica1st (@MEXICA5280) reported

    @Office @Outlook What are you'll doing to fix this? Half of my company emails work but ironically the most important one I can't access for client submissions, and we are gonna launch tomorrow. Unacceptable Microsoft.

  • tazorack
    Taz 泰秀樂 (@tazorack) reported

    @Outlook the new Outlook desktop app needs to go back to the drawing board. It is terrible and does not work as it should. Ya need to build a Native App and not all these web apps with terrible function. This and @MicrosoftTeams new desktop app are bad.

  • HowardRoark90
    Red Beard Real Estate (@HowardRoark90) reported

    @ClarenceWongCRE @Outlook @Microsoft Ours is M365 Business but that’s not a bad idea to try regardless of email server I’ll get the team to give it a whirl Luckily, I’m not experiencing issues on my account

  • LoPrestiJessica
    Jessica LoPresti 🦋 (@LoPrestiJessica) reported

    @Outlook my outlook is STILL DOWN. Please share ETA ON WHEN BUG IS FIXED.

  • RogerDeReu
    🇺🇸 Roger DeReu 💵📈 (@RogerDeReu) reported

    So @Outlook was down yesterday and @ProtonMail is down today. What's going on?

  • 1967Christian
    April 🐭 (@1967Christian) reported

    @Outlook I'm trying to sign into my email. It keeps telling me to enter a second email address to "protect my account". I only have one email. I don't want a second email. I'm old fashioned, I just want to sign in using my password, and access my emails.

  • SeekChaitanya
    Chaitanya (@SeekChaitanya) reported

    @Outlook You took 4 days to Revert, microsoft outlook is indeed slow

  • osman_cetin
    osman (@osman_cetin) reported

    @Outlook for days i am trying to reset my password to access some really urgent medical files and eventhough i have registered phone it seems that verification method is not working at all. This is very urgent medical need and would appreciate your assistance

  • NetRant1
    Internet Politician (@NetRant1) reported

    I can't believe this... @Outlook totally forgot to add an option to sign into a different email How are we supposed to change the sign in email @MicrosoftHelps

Outlook.com detected incident history

These records describe service-wide increases in reported problems. They do not confirm an outage at every address. Recorded end times describe our detection window, not a provider-confirmed repair.

  • Detected:
    Detection ended: (1560 minutes)
  • Detected:
    No end recorded. This alone does not establish the current status.
  • Detected:
    Detection ended: (27 minutes)
  • Detected:
    No end recorded. This alone does not establish the current status.
  • Detected:
    No end recorded. This alone does not establish the current status.
  • Detected:
    No end recorded. This alone does not establish the current status.

What to do if Outlook.com is not working

Compare your issue with the local reports and map. Note the affected service and when the problem began before contacting Outlook.com; report your own experience using the report button above.

How to interpret these reports

Direct reports are submitted by visitors. Locations may be estimated from their connection or supplied by the reporter. A low local count does not establish that service is working; the service-wide status and local report totals describe different areas. How our outage detection works