Outlook.com

Is Outlook.com down?

Problems detected

Users are reporting problems related to: sign in, website down and errors.

Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

Problems in the last 24 hours

The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Outlook.com Outage Chart 01/22/2026 19:15

January 22: Problems at Outlook.com

Outlook.com is having issues since 02:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Outlook.com users through our website.

  1. Sign in (61%)

    Sign in (61%)

  2. Website Down (22%)

    Website Down (22%)

  3. Errors (17%)

    Errors (17%)

Live Outage Map

The most recent Outlook.com outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
PhilippinesCaloocan City Sign in
United StatesFruita Errors
CanadaParksville Errors
United StatesRidgecrest Sign in
United StatesCharleston Sign in
United StatesNew York City Errors
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • wedoAzure Joe Carlyle (@wedoAzure) reported

    @thommck @Office365 @Outlook This happened to me a few weeks back, it also tied in with Outlook not working properly anymore. Had to reset. Hasn't reappeared since. iOS

  • Black_Out_ABE Black Out (@Black_Out_ABE) reported

    @Outlook what did you do to the search feature? It is HORRENDOUS as of 6-8 months ago something changed. I search for an email I sent 2 hours ago using EXACT words/names but nothing comes up in results? Many colleagues having same issue. FIX IT #microsoftoutlook #outlook #email

  • JayUnFazed Vince LaSalle (@JayUnFazed) reported

    Fix the Outlook iOS app so it can play wav files @Outlook

  • MomAnnamom Anna mom (@MomAnnamom) reported

    @Outlook are you down? Trying to re install just keeps pending.

  • skylabby skylabby (@skylabby) reported

    @Outlook the @vista.aero domains isn't receiving emails any longer, please fix..

  • MattM_78 Matthew #AtHomeYouMustStay Murphy (@MattM_78) reported

    @Microsoft why don't you answer requests in the in app help in @Outlook on mobile? I've gone through Optus and the issue isn't with them, it's with Outlook.

  • rubberscotty rubberscotty (@rubberscotty) reported

    @JRubberCub @instagram @Outlook Liking this for support! Sounds terrible

  • michealmoons zaina (taylor’s version) (@michealmoons) reported

    @Outlook hello i sent an email at 8pm on thursday. it only sent at 1am the following day (today) when i went back on the app and it was an important email is there any way i can find the actual time that i sent it or anything that shows the problem that occurred. thanks

  • TetonTrading TetonTrading (@TetonTrading) reported

    @Microsoft @Outlook would you please move the email search bar down from the top and back to where it belongs directly above email please? Where it was in previous outlook versions? Who asked for this? The answer is no one. Insane.

  • MPeester Mariana (@MPeester) reported

    @Outlook My issue seems to be that my passwords are not syncing somewhere. My laptop is working but I can’t add the account to my phone.

  • johan_decoster Johan Decoster (@johan_decoster) reported

    @tastapod @Microsoft @Outlook Good to hear that! I’ve tried and tested many different calendar, mail, notes apps and there are really ones. But I find myself going back to Mac stock apps because of their incredible performance, easy of use and ... you never feel a sword might come down on you.

  • bonobochick Miss D. 📚 🎀 📺 🎬 (@bonobochick) reported

    I swear the recent @Outlook android app updates keep freezing the app so no new inbox messages to show up. 😑 Then I uninstall to reinstall, the app tells me "an error occurred" when I attempt to add my account til it connects. Very tedious to go through. Do better, @Microsoft.

  • oluna91 Osiris Luna (@oluna91) reported

    @Outlook hi I’m having serious problems with my outlook account, maybe someone deleted recovering data info and it’s now locked , how could I recover my account?

  • pseudokings the pseudokings (@pseudokings) reported

    Fix the damn @Outlook app on Android, @Microsoft @MicrosoftHelps. Emails load stupidly slowly, incomplete, or sometimes not at all.

  • SimonCrunden Simon Crunden (@SimonCrunden) reported

    .@Outlook mail search is so terrible I have to open my work email in gmail 7 or 8 times a day to find emails from within the last month, then send them to myself to edit in outlook. Cool UX win!

  • 5PriscillaKing Priscilla King (@5PriscillaKing) reported

    Hi @BookTasters, Internet connection is back, but as it's raining it's very slow and fragmentary. If you can re-send the last DM as a regular tweet it may open for me before the week is over. @Microsoft @Outlook is hopeless in this weather.

  • lisa42124197 Lisa (@lisa42124197) reported

    @Microsoft365 @Outlook Every think of making encryption email? some people break into things my stuff gotten broken into anyways. I

  • naufalaby Naufal (@naufalaby) reported

    @Outlook It's business account. And I've encountered issue several times today

  • georgem84505781 george mansour (@georgem84505781) reported

    @Microsoft365 @Outlook Hi I’m having a problem accessing my outlook account it keeps sayin incorrect password and i am so i am putting the right password how can I contact you guys by a phone

  • finalgirlemroe Final Girl Fashion Tweets (@finalgirlemroe) reported

    Is anyone else having issues with @Outlook ? For the last two days it won't move pass the loading screen

  • raserapedro Pedro Rasera (@raserapedro) reported

    This is all happening in the web version of Outlook, which is _better and more modern_ than the desktop version. I don't get why @Outlook has so many UX issues. There's a golden standard for email, which is @gmail. It isn't rocket science to figure out these basic workflows.

  • damnelace Aspiring Adult (@damnelace) reported

    @Outlook keeps promoting me to sign in after hours. This is violent and abusive!!!

  • cheenamalhotra Cheena Malhotra (@cheenamalhotra) reported

    @Outlook on IOS is giving me hard time logging into my AD account.. I have multiple accounts setup, and when one of the AD account needs credentials, I just can’t enter and app goes into continuous loop, jamming my keyboard throughout iPhone! I wonder if this is a known issue?

  • am_shikhar Shikhar Anand (@am_shikhar) reported

    @Outlook I want a feature wherein I can reply (all) with a meme rather than writing down long lines to explain. #memesdaily

  • DoubleA86 A (@DoubleA86) reported

    @Outlook when are you going to fix the search issues with outlook and big sur?

  • GribGribb Cøurtney (@GribGribb) reported

    @Outlook I'm begging you, please fix your emails...

  • mhoutman Michiel Houtman (@mhoutman) reported

    @Outlook Now we only need IMAP notifications again. Not working for > 6 months 😡

  • poetrypapi_ Ty’rone (@poetrypapi_) reported

    I love the outlook app but recently it keeps putting all important work emails in junk and prioritising foolishness like Spotify and Showcase cinema in my focused inbox. @Outlook fix up

  • Tambulla Tanvir (@Tambulla) reported

    Recently I decided to go 'passwordless' for my @Outlook account, where instead of asking for a password, I get a pop up on my phone asking me to accept the login. The last few days I've been spammed with the login notification saying someone in the US is trying to login (1/9) 🧵

  • MikeAmend Mike Amend (@MikeAmend) reported

    @Outlook - is "single key reading" using spacebar to advance the reading page supported in 365 version 16.49 on Mac ?? Not working for me, and cannot find it in settings like on Windows. thx.