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Outlook.com

Outlook.com status: access issues and outage reports

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Full Outage Map

Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

Problems in the last 24 hours

The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Outlook.com. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Outlook.com users through our website.

  • 56% Sign in (56%)
  • 23% Website Down (23%)
  • 21% Errors (21%)

Live Outage Map

The most recent Outlook.com outage reports came from the following cities:

CityProblem TypeReport Time
Jackson Errors 3 hours ago
Bridgend Sign in 3 hours ago
Township of Evan Website Down 5 hours ago
Huntington Station Sign in 5 hours ago
City of Saint Louis Errors 6 hours ago
Tijuana Website Down 7 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • KatsFaith13
    Kat 🐈🌴(✨fan account✨) (@KatsFaith13) reported

    @Henrickson145 @Outlook Having the same issue. Were you able to get it fixed?

  • browneye_winker
    Richard Gozinya (@browneye_winker) reported

    @Outlook Are there issues with Outlook on iOS 26.4? I’ve been getting delayed notifications for a couple weeks. The email will show in my inbox, but I’ll get the iOS notification a couple minutes after.

  • CryptoKong59483
    CryptoKong (@CryptoKong59483) reported

    How embarrassing for @satyanadella showing how @Windows legacy bloat and tech debt is putting mission critical, national-visibility use of #Windows is broken. The @Outlook team should be scrambling.

  • LiamD21
    Liam Donoghue (@LiamD21) reported

    @Outlook I am having trouble logging into my account. I changed my password on my desktop yesterday and trying to update on my phone and it won’t work. I then try and log into my desktop and it won’t let me as I have ‘tried to many times’.. this is ridiculous

  • Rylee_Foxx
    Rylee Foxx Photography 🦊📸 (@Rylee_Foxx) reported

    Is @Outlook down or something because I can't access emails, deleted the app, downloaded again and now I can't even log in 🤔

  • imasket123
    some **** (@imasket123) reported

    @Outlook fix ur customer service ****

  • CharlieStaceyUK
    Charlie Stacey (They /Them) (@CharlieStaceyUK) reported

    @Outlook I’m a sole global admin fully locked out of my business account. The phone number allocated to my case has issues receiving calls. I desperately need this sorted so I can work. Is there anything more I can do, at the very least to change the phone number?

  • CCAC968
    C.C. (@CCAC968) reported

    @Outlook my company emails are delayed how do I fix it? There three people whose emails are delayed

  • wsmcd
    Sam McDonald (@wsmcd) reported

    @Outlook @Microsoft Luckily I have a passkey and was able to sign out of all my accounts elsewhere. In fact I removed the password as a sign in option for my account now. Strongly recommend everyone do this!

  • BangerZackary
    Zackary Banger (@BangerZackary) reported

    @comeasyouareTO @Outlook That is to say one login attempt with the correct password is not too many times with the incorrect password

  • mattayoub1
    Matt Ayoub (@mattayoub1) reported

    @Outlook @Microsoft it’s been WEEKS and my Hotmail is STILL in another language! Can someone please contact me and actually follow through till the issue is resolved?

  • TheDwightYoung
    Dwight Young (@TheDwightYoung) reported

    @Microsoft @Office @Outlook Why does Outlook for Mac always have non-stop issues? Why is my desktop app unable to Sync or connect for hours, sometimes even the entire day, multiple times per month? There's some MAJOR issues inside Outlook for Mac OS and it's not just mine.

  • NRose_N5
    N Rose (@NRose_N5) reported

    @tanfrancisco @Outlook I have exact same issue and I’m going INSANE! Important documents need to be accessed! Did you manage to get through to an actual human at all?

  • josephburt
    Hey Its Burt (@josephburt) reported

    Probably not what @Microsoft /@Office want to hear... yeah can you remote in and fix the two @Outlook apps running. Sounds like you still can't make a stable OS ...

  • WendyWendywat
    Wendy Watkins (@WendyWendywat) reported

    @Outlook having real problems contacting customer support - how do I urgently get hold of someone please? URGENT

  • florianbador
    Florian Bador (@florianbador) reported

    @Azure : Remove this insanity of #AuthenticatorApp! I created a new biz account for some emailing, put the debit card, then the login forces to setup that stupid app, but I don't own a smartphone (and won't borrow anyone's). I tried to call support but got disconnected, calling again leads nowhere. At this point I could not even cancel the membership because I cannot login... Madness! Just let the customer decides what they want as 2FA!!! They know better, you control-freaks. So what am I supposed to do at this point? Cannot login, cannot setup auth app, cannot even cancel because cannot login, cannot open a case online because cannot login, and no "Use another way" option to skip this silly Auth-App setup, and no Desktop App either since I run exclusively on Linux.... Why so complicated??? Keep It Simple Stupid. @Microsoft @Outlook

  • Lovegupta_
    Love Gupta (@Lovegupta_) reported

    @MicrosoftHelps @Outlookindia @Outlook i cant signin to my Microsoft account even after entering password and security info, i have already sent a dm

  • FreakyPatty
    Patricia Young (@FreakyPatty) reported

    @Outlook what is happening with #microsoft & #microsoft? Changed my password for outlook yesterday as PW I used for years being rejected and now my new PW keeps saying ‘too many login attempts’ verifying with you ‘prove you are a human’ is hard

  • blainej7
    Blaine (@blainej7) reported

    @MicrosoftHelps @Outlook stop trying to cram your AI mess called CoPilot down our throats. You need to make a way to PERMANENTLY turn it off across all platforms and devices.

  • 1_hsm
    HSM_81 (@1_hsm) reported

    @Outlook @Microsoft @MicrosoftHelps I’m Still struggling to regain access to my Hotmail account. Recovery forms still not working. What are my next escalation options please? 2/3 months and counting…

  • BigHorn2822
    BH22 (@BigHorn2822) reported

    @Outlook Hey Outlook. Your mail app is broke. Having issues for days and I can’t find a resolution. Emails not getting delivered/sent and resetting accounts doesn’t work.

  • JeffWhalen989
    Citizen of Realville (@JeffWhalen989) reported

    @Outlook @Microsoft Why does Microsoft make it increasingly difficult to sign in to check Outlook?? If you’re trying to make it “better”, you’re failing hard. I wish you could take your email address with you to a different provider like your phone number.

  • keeganlanier
    Keegan Lanier (@keeganlanier) reported

    Anyone using @Outlook on iOS having massive issues lately? Emails looking like they’ve been sent to only delete the message and return a blank email to draft without sending the original email? Emails ready to send, but the exit and send buttons won’t work. The app isn’t frozen, but you have to force close the app and hope the latest draft saved all changes. This is only happening on iOS to my knowledge

  • Jeffnel429545
    Tom sayer (@Jeffnel429545) reported

    @Microsoft @Outlook Fix outlook online and update your status page you jackasses

  • Sof_Cervon
    Sofía Cervón (@Sof_Cervon) reported

    @Outlook seems to be down… I can’t send or receive any emails … 👀 #help

  • altieri_palorca
    A R Pᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠ (@altieri_palorca) reported

    @Outlook I've already done that, but nobody answered. I need this urgently — time is running out. My emails are still in the server snapshots, and soon it will no longer be possible to restore them. Please escalate my case to the engineering team

  • susannahj55
    susannah (@susannahj55) reported

    @Outlook do you have a UK based telephone support team , we are having issues but keep having to wait for your LA based team to start work before we can get help

  • _mape88
    Ma🇧🇷 Pē (@_mape88) reported

    @Outlook The site is down. We've decided we're a terrible company and we don't work nights. 🤮🤮🤮🤮🤮🤮🤮

  • EDDGcr
    EDDG Creative (@EDDGcr) reported

    @Outlook Horrible tech support, having email issues, and everyone I get just passes me to another department. This is only going to get worse! #needalternative #trainbetter

  • themanamonggods
    the man among gods 🧛🏿‍♂️ (@themanamonggods) reported

    @PatriotWalker @Outlook @Microsoft I'm going through the same issue here