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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.
Problems in the last 24 hours
The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Outlook.com. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Outlook.com users through our website.
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Sign in (73%)
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Website Down (16%)
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Errors (11%)
Live Outage Map
The most recent Outlook.com outage reports came from the following cities:
City | Problem Type | Report Time |
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Sign in | ||
Errors | ||
Sign in | ||
Sign in | ||
Sign in | ||
Sign in |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Outlook.com Issues Reports
Latest outage, problems and issue reports in social media:
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Capt. Ivan Colaço (@ivancolaco26) reported
@SeasickBoss @Outlook Wasted 5 hours trying to fix the problem. Anyway, just did a restore on my Dell and it is working again. Yay!
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potato enthusiast (@BR3NDA) reported
@vivsterNZ @Outlook Have they announced the outage anywhere?
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Jenny Huang (@JennyHuang) reported
Does anyone use @Microsoft @Outlook for emails and having problems seeing their email's body text because they are blank😱? Called Microsoft customer service and not able to get support right away. Need to do some runarounds😬 What a day! Hope yours is going alright.
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Mervyn White (@mervynwhite) reported
@cbryden @Outlook Update has hobbled outlook. Worldwide issue.
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Ginger Grant (@DesertIsleSQL) reported
@tgatte @Outlook @WindowsUpdate It's not you. Outlook is "having issues"
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#BlackLivesMatter Christy Marx (@christymarx) reported
@Outlook Most recent update has broken Outlook. The from and subject fields show up, but neither text nor images show up in the body of the email. How to fix?
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🅃🄾🄽🅈 🄲🄰🅁🅃🄴🅁 (@TonyVCarter) reported
Thanks Microsoft @outlook for releasing a new version of outlook today and making it impossible to read or create new emails and for making me waste 2 hours of my time before I found out it was not something I had done. Thanks to the guy in Brazil for giving the fix.
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🅃🄾🄽🅈 🄲🄰🅁🅃🄴🅁 (@TonyVCarter) reported
@hobbit_humano @EmNeezy12 @Outlook Thank you Tiscoito. This fixed the problem. Did this command revert me back to a previous version?
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Syenta (@Syenta1) reported
Dear @Outlook why has your latest update broken my email client and stopped me being able to read emails? When will you fix this because I need to get my work done and while we have this situation I can't. Thanks in advance
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Victor Roberts (@NYCurmudgeon2) reported
@Outlook any update on a fix for the Outlook visibility issue?
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n.torr17 (@NTorr17) reported
@Outlook was having a normal day then outlook desktop app disconnected, wouldn’t accept PW (yes checked the spelling), co-workers also booted off and we’re now using the Web Browser version. Is the app down???
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Adam Migus (@amigus) reported
I've been messaging in @MicrosoftTeams so much that I have been writing emails in @Outlook and hitting 'Enter' thinking I've sent the message. An hour later--when I think, "why didn't I get a response yet," I go back, facepalm, and hit 'Send.' *sigh* #Microsoft problems...
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Lanavishnu Orchestra (@lanavishnu) reported
Hey @microsoft @microsofthelps @Outlook - Outlook is broken tonight because of the lack of QA. Here's the fix for the current denial of service attack you're conducting against your clients:
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Dan_GT2 (@Dan_GT2) reported
@Outlook My email message content is no longer showing. A friend has the same issue and a number of others having the same issue. What’s happening?
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MMIH - Virtual Assistants (@MIH_Dee) reported
@123regHelp @123reg is there a problem with emails coming through to @Outlook? Getting emails to phone but not outlook.
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PushGurlz (@SASHAIZSASSY) reported
I have not been able to receive emails in a week @Outlook I have reached out several times. What is the problem. Can i speak to someone?
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Greg Low (@greglow) reported
@cbryden @Outlook There's a fix rolling out in next few hours. You can either rollback as per article or use web version in meantime.
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Stu (@stucodes) reported
@Outlook I have a ghosting event that I can’t seem to delete off my iPad ? Any suggestions how to go about fixing this issue?
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Dev Drawer (@thedevdrawer) reported
If you are experiencing the @Outlook blank message issue try this. Open a command prompt and run the following, it will roll back your update.: "C:\Program Files\Common Files\microsoft shared\ClickToRun\officec2rclient.exe" /update user updatetoversion=16.0.13901.20462
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Vivian Chandra (she/her) 🏴☠️🏳️🌈 (@vivsterNZ) reported
The @Outlook outage this morning showed the world that there really is two types of people. The first type immediately calls their IT people (I live with a MSP dude and he was on calls ALL morning) and the second type just went to the browser, and continued working
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Alfredo Morales (@alfmorapime) reported
@EmNeezy12 @Outlook same problem here!
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Catharine B (@CatharineB9) reported
@Outlook @GCBlue I’m having problems too- please help!
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Christopher Hartman (@ChrisDHartman) reported
@Outlook Autocomplete is still going up off the screen. Please fix this. I'm getting lots of calls. Thanks
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Michael D. Austin (@CasualSaints) reported
@Outlook @kgiokaris Microsoft Outlook: Outlook 2019 is down for the count and your short-link goes exactly no where.
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Nathan Dowd (@NathanJDowd) reported
Hey @outlook @MSFT365Status when the patch is sent out, will a simple pc restart apply it and fix the problems?
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GCBlue (@GCBlue) reported
@Outlook Any update on the worldwide Outlook issue where emails appear blank? We’re seeing it in a few clients, both with on premises Exchange and O365.
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Shop Girl (@saraheeebee) reported
@Outlook Thanks, issue eventually resolved itself after a restart
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Romit Mehta (@TheRomit) reported
@manan @Outlook Do you still have issues with Office? Guess not!
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Streets Ahead Estates (@_streetsahead) reported
@JennyHuang @Microsoft @Outlook Yes same problem😰
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Christopher Hartman (@ChrisDHartman) reported
@EmNeezy12 @Outlook Company of 48... having the same issue. Seems to be HTML related. Text will show in Plain Text...until one hits the enter key for a new line....then all goes to ****.