Outlook.com status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Outlook.com users through our website.

• Sign in (68%)
• Errors (16%)
• Website Down (16%)

Live Outage Map

The most recent Outlook.com outage reports came from the following cities:

City	Problem Type	Report Time
San Diego	Sign in	39 minutes ago
Quissamã	Sign in	4 hours ago
Santa Clarita	Sign in	5 hours ago
San Diego	Sign in	8 hours ago
Delray Beach	Sign in	8 hours ago
Durango	Sign in	11 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Luke Hearns (@LHearns2) reported 2 minutes ago

  Well @Microsoft .. guess I better sort out all my **** that I use a hotmail account for and get it changed over to Gmail or other option. 3 days down is a little much when finances/trips/etc depend on info sharing via email. #microsoft #outlook #hotmail @Outlook @MicrosoftHelps

• 
  Leidiana Rahn (@leidianamarque1) reported 7 minutes ago

  @Outlook This completely unacceptable, the whole day without being able to access my inbox. Why is take so long to fix the login issue? I had to reenter my pw many times got in once but it kicked me out

• 
  Taz 泰秀樂 (@tazorack) reported 7 minutes ago

  @MicrosoftHelps @Microsoft you guys need to fix @Outlook across the online the desktop program and whatever other incarnations like the phone app. Outlook is awful.

• 
  Faisal 🔻 (@faisal9051911) reported 9 minutes ago

  @lovemesomeALLI @Outlook They unlocked my account and was able to login with my password

• 
  Kelsey Goodwin (@kelseyg2010) reported 9 minutes ago

  @MicrosoftHelps @Outlook when are you going to get your **** together and get the iPhone problem fixed? We're going on 3 days now.

• 
  Varun101 (@vroon101) reported 15 minutes ago

  @Outlook fix your service, tried to open mail on your site and it didn't ask me for login!!

• 
  Asbjørn (@a_arknu) reported 16 minutes ago

  @davidfowl Please tell the @Outlook team. They don't seem to have gotten that memo and are still building that terrible web-based "new Outlook" for Windows while also building a nice native client for Mac. So they can do it properly, just not for your own platform...

• 
  DE (@de111208) reported 16 minutes ago

  @Outlook @Microsoft @MicrosoftHelps any chance you can sort this outlook issue? It’s been 24 hours now and still can’t access my emails…

• 
  Leaves Ahead (@acetipped) reported 17 minutes ago

  @Outlook when are you guys going to fix this email sync outage on iPhone?

• 
  Erick Salas (@MEGAARICK) reported 20 minutes ago

  Hey @Microsoft @Outlook I need help, someone logged in my old email account, I lost that phone number so there’s no way to recover it, I tried everything, but it’s not working and someone now added my old account to authenticator app, I need help please, I can provide all info.

• 
  Kelsey Goodwin (@kelseyg2010) reported 24 minutes ago

  @Outlook why am I STILL having problems on my iPhone? C'mon already. It has been a full week of this bullshit🤬

• 
  N8 (@nathane10422899) reported 27 minutes ago

  The new @Outlook is terrible, you can’t even respond to original emails sent to you if someone that was cc’d sends a response to that email and you press reply as well it will never go back to the original email it will only respond to the person that responded. Terrible update

• 
  eloise (@eloisecampbel45) reported 27 minutes ago

  @Outlook @danamckayradio I am having the same issue aswell I have dm d you. It’s not allowing me to reset password either keeps saying try again tomorrow

• 
  Kit Oldfield (@KitOldfield) reported 27 minutes ago

  @Outlook please fix the text messaging on 2 step verification. Can’t access my email otherwise

• 
  Sarah Andrew (@SLA25) reported 31 minutes ago

  @Outlook when will this problem be fixed with outlook email accounts?

• 
  MJ (@marifuenzalida) reported 31 minutes ago

  @Outlook not working !!!!!!!!!!!

• 
  Kimberley Treece (@T25Kimi) reported 33 minutes ago

  Come on @Outlook sort the issue out. Haven’t been able to access my account on any device for nearly 24 hours now. Mega frustrating when I’m waiting for an important email!!!

• 
  Märÿ🤙🏻 (@maryedwards918) reported 33 minutes ago

  Is @outlook still not working for everyone else?

• 
  Craig (@cjl85718) reported 34 minutes ago

  @simoes_romeo @Outlook Yup. Just fixed it. From last login attempt - need to wait about 1hr. Then these steps: Delete outlook from iPhone mail. Then hard reset phone. Then reinstall Outlook. This worked for me - might help you. Good luck

• 
  DWayne (@p79579687) reported 34 minutes ago

  @Outlook It’s still not working

• 
  SpongeBob (@Jack_the_westi) reported 35 minutes ago

  @TBanton18 @Microsoft @Outlook I had the same problem a while ago, absolutely impossible to speak to a human at Microsoft to get support, finally I switched to Gmail, caused a lot of disruption because my old Hotmail is used to verify loads of passwords, annoyingly I keep getting reminders to log into Hotmail

• 
  alli. (@lovemesomeALLI) reported 35 minutes ago

  Sooo anyone else's email still down, still not allowing them to reset their password? Saying 'too many codes try again tomorrow'??? W T F!!! @Microsoft @Outlook

• 
  Ellie Harris (@ellieeeharris) reported 35 minutes ago

  @Outlook how is outlook still down!! I haven’t been able to get onto my emails for a couple of days now. Help!!

• 
  Mark Young (@2_youngy) reported 37 minutes ago

  @Outlook your emails are still not working!

• 
  Shardae (@Shardae_Shanice) reported 41 minutes ago

  @Outlook Can you help me log into my Hotmail account ASAP. Phone verification not working and account recovery is failing as it says 2FA is enabled. What have you done??? PLEASE HELP

• 
  Gurjot S (@drewbiebertbh) reported 42 minutes ago

  @Outlook fix the issue pls

• 
  Justagirlxo (@Justagirlx6293) reported 45 minutes ago

  @Outlook when are you going to fix this login issue??? I have an event to attend but cannot access my emails to get access to my ticket! Getting really peeved off with this now. What a JOKE 😡

• 
  Ms.Tab00 (@MsTab00) reported 48 minutes ago

  @Outlook y’all are out of line?!?!! Servers down for over 24 hours

• 
  Ms.Tab00 (@MsTab00) reported 50 minutes ago

  @Outlook Posting while your servers are down is asinine behavior 🥴

• 
  Wild (@Wildlvl) reported 52 minutes ago

  @Outlook WHAT ARE YOU DOING???! WE ARE STILL WAITING FOR YOU TO FIX THE ISSUE!! MY WORK DEPENDS ON IT