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Outlook.com

Outlook.com status: access issues and outage reports

Problems detected

Users are reporting problems related to: sign in, website down and errors.

Full Outage Map

Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

Problems in the last 24 hours

The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

April 28: Problems at Outlook.com

Outlook.com is having issues since 09:00 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Outlook.com users through our website.

  • 65% Sign in (65%)
  • 18% Website Down (18%)
  • 17% Errors (17%)

Live Outage Map

The most recent Outlook.com outage reports came from the following cities:

CityProblem TypeReport Time
San Diego Sign in 6 minutes ago
Farmington Hills Website Down 24 minutes ago
Québec Sign in 49 minutes ago
Grayslake Sign in 52 minutes ago
Gainsborough Sign in 58 minutes ago
Campinas Sign in 1 hour ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • JuliaUllrich13
    Julia Ullrich (@JuliaUllrich13) reported

    What the heck is up with @Outlook?? Been locked out of my email for two days and all I get is “this verification method isn’t working right now” and then it says I’ve requested too many codes! Also can’t contact support cause I can’t sign in or access your chatbot :(

  • gogs42
    GEORGE (@gogs42) reported

    @MSFT365Status @Outlook @Microsoft I cannot believe it has taken your tech team nearly 12 hours to come up with nothing. Outlook is still down. Awful!

  • GreggyRamone
    Greggy Ramone (@GreggyRamone) reported

    @lovemesomeALLI @Outlook The app won’t let you login with your other email account?

  • LeeoraEl
    Leeora (@LeeoraEl) reported

    @nikitheshrimper @Outlook 1/2 Had the same issue all day. Still have issues but my emails are slowly loading. I deleted mail, hard rested the IPhone. Reinstall mail with the OUTLOOK option. Did password reset. Logged in with new password, let mail fetch every 30 minutes, slowly I’m getting my emails.

  • xxEP27xx
    EP (@xxEP27xx) reported

    @Outlook FIX YOUR SERVERS

  • lovemesomeALLI
    alli. (@lovemesomeALLI) reported

    now I have to file a form to try to reinstate my email account all because of these ******* issues ON YOUR END @Outlook @MSFT365Status !!!!!!

  • PnkNailsrPrtty
    Pinkie (@PnkNailsrPrtty) reported

    It would be great if @Outlook would actually fix the problem… multiple accounts and only one can I get into on one device. Everything else is ****** up. @MicrosoftHelps

  • lovemesomeALLI
    alli. (@lovemesomeALLI) reported

    STILLLL down so many hours later, get it together @microsoft @Outlook

  • lovemesomeALLI
    alli. (@lovemesomeALLI) reported

    @outlook @MSFT365Status Soooo it sends a code to my phone but then it says i have 2 step verification and it won't send a code to my email bc it STILL says 'tried too many codes try again tomorrow'🤬🤬🤬🤬🤬🤬 FIX THIS ******* ****

  • soxxylady
    Shaz 🦋 (@soxxylady) reported

    @Outlook WHY ******** HAVE YOU NOT SORTED THE MAIL APP YET. STILL NOT WORKING OR LETTING ME SIGN IN 😡😡😡😡😡 incompetent pricks. My personal work emails are on there and needed 😡😡😡😡😡😡

  • rav3n9999
    RAV3N9999 (@rav3n9999) reported

    @MSFT365Status Hi @Outlook and @MSFT365Status It has been >24hrs and lots of us did the steps you listed. I myself just tried to access my email accounts a minute ago through ios email app and also Outlook email app. This is still NOT working! It keeps asking for entering the captcha codes and not excepting the entered password! Can you please prioritize the resolution of this access issue?

  • leidianamarque1
    Leidiana Rahn (@leidianamarque1) reported

    @Outlook This completely unacceptable, the whole day without being able to access my inbox. Why is take so long to fix the login issue? I had to reenter my pw many times got in once but it kicked me out

  • Cwalker6033
    Chris Walker (@Cwalker6033) reported

    @Outlook please fix the issue, cannot log into my account, cannot reset my password, cannot speak to anyone at Microsoft. Poor support for a paid service!

  • Wildlvl
    Wild (@Wildlvl) reported

    @Outlook WHAT ARE YOU DOING???! WE ARE STILL WAITING FOR YOU TO FIX THE ISSUE!! MY WORK DEPENDS ON IT

  • Dportz11
    DP (@Dportz11) reported

    @nickdent1990 @Outlook Big issue

  • TheDingerDegen
    DingerDegen (@TheDingerDegen) reported

    @Outlook can you guys get your **** together and fix the damn outlook mail?? this is insane in 2026 We can’t get into our emails? What the hell are you guys doing over there?

  • jphailey1
    JP Hailey (@jphailey1) reported

    @AmberWithLuv @laura_smith1985 @Outlook Seems to be only affecting IPhones, don’t know about Androids. My IPad has no issues…

  • Giny87
    Gina P. (@Giny87) reported

    @nikitheshrimper @Outlook You are not the only one. There is an issue.

  • sam_bell248
    Sam Bell (@sam_bell248) reported

    @Outlook when will the issues be sorted been nearly 12 hours it keeps telling me to log in and I’m fed up of trying to

  • DaveShreeve
    Dave Shreeve (@DaveShreeve) reported

    @Outlook Email is still not working. Come on.

  • soxxylady
    Shaz 🦋 (@soxxylady) reported

    @MicrosoftHelps @Outlook SORT THE MAIL APP OUT. IM NOT UPDATING MY PHONE JUST TO RECEIVE EMAILS. IVE LOST ALL MY IMPORTANT WORK EMAILS AS THEY ARE BLANK ON ALL OF THEM. SIGN IN STILL NOT WORKING ETC ETC. YOU BASTARDS 🤬🤬🤬🤬🤬🤬🤬

  • mind_morphotic
    Sinus Rhythm of Life (@mind_morphotic) reported

    @Outlook What’s wrong with the Outlook app? Constantly boots me out of my mail having to sign in again, and now says it cannot connect to the server.

  • GraceJ_PeterM
    Gяace&Peteя♡ (@GraceJ_PeterM) reported

    @Microsoft @Outlook @MicrosoftHelps What is taking so long?Mail app on iPhone still not working for outlook / Hotmail accounts. Asks to re-enter password put in correct password you say it’s wrong or too many times which is not right, then codes don’t come through!we need access!

  • MzAngieSantos
    Angie (@MzAngieSantos) reported

    @Outlook can’t login into my Hotmail Through my phone please help!

  • maryedwards918
    Märÿ🤙🏻 (@maryedwards918) reported

    Is @outlook still not working for everyone else?

  • alyse3344
    Alyse❤️ (@alyse3344) reported

    @MicrosoftHelps @Outlook @Microsoft Okay… it’s been 24 hours since I’ve had access to my emails. Fix your 💩

  • lilila1993
    Leila ✨🇦🇷 11/11 (@lilila1993) reported

    @Outlook how much longer will the system be down? is has been more than 12 hours.

  • OktayAykut1
    Oktay (@OktayAykut1) reported

    @MicrosoftHelps Locked out of my account for 3 days. Reset doesn’t work, verification fails. Recovery email & phone are linked. No support. Please fix this. @Outlook

  • Busymom142
    Patti Sharpless (@Busymom142) reported

    @Outlook I have been having issues today trying to log in to my account. Keeps telling me I have tried too many times and even to send code to another email address is not working. Are there issues.

  • Rinatiic
    Jenny (@Rinatiic) reported

    @Outlook I genuinely don’t know if I was hacked or bc of this outage please fix it my god