Outlook.com status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Outlook.com users through our website.

• Sign in (68%)
• Errors (16%)
• Website Down (16%)

Live Outage Map

The most recent Outlook.com outage reports came from the following cities:

City	Problem Type	Report Time
Zamora	Sign in	3 hours ago
Nicosia	Sign in	5 hours ago
Paralímni	Sign in	6 hours ago
Adelaide	Sign in	7 hours ago
Fredericton	Sign in	11 hours ago
Buffalo	Sign in	17 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ms.Tab00 (@MsTab00) reported 58 seconds ago

  @Outlook Posting while your servers are down is asinine behavior 🥴

• 
  Simon Ward (@SimonJWard93) reported 2 minutes ago

  @Outlook Fix it. It’s getting stupid now. At least give communication you are aware and looking into the issue?

• 
  Luke Hearns (@LHearns2) reported 2 minutes ago

  @RginaG @Outlook @Microsoft Yup. Same here. And all steps that some people have said fixed the issue for them, have not worked for me either.

• 
  Kit Oldfield (@KitOldfield) reported 6 minutes ago

  @Outlook please fix the text messaging on 2 step verification. Can’t access my email otherwise

• 
  SusieBrien (@SusieBrien) reported 10 minutes ago

  Everytime i go to login to the emails, it keeps saying too many wrong login attemtps and i have to login to Gmail to get a code, so i can then log back in to the Microsoft Outlook. Annoying... @Outlook

• 
  DP (@Dportz11) reported 11 minutes ago

  @nickdent1990 @Outlook Big issue

• 
  Tanya Smith (@Tanyasmi) reported 12 minutes ago

  @Microsoft @Outlook @MicrosoftHelps What is happening ? Mail app on iPhone still not working for outlook / Hotmail accounts. Asks to re-enter password put in correct password you say it’s wrong or too many times and block ! Please help

• 
  Julia Ullrich (@JuliaUllrich13) reported 14 minutes ago

  What the heck is up with @Outlook?? Been locked out of my email for two days and all I get is “this verification method isn’t working right now” and then it says I’ve requested too many codes! Also can’t contact support cause I can’t sign in or access your chatbot :(

• 
  Souvik Mukherjee (@souvik610) reported 16 minutes ago

  @Outlook I'm having authentication error for my outlook email id

• 
  TONY SANDERSON (@EMANONF1) reported 17 minutes ago

  @Outlook Email still down here in the UK. How can I work like this?

• 
  rhiannon ☕️ (@rhimckinley) reported 19 minutes ago

  @marlermelanie @Outlook having the same issue for 24hours. they told me it was “account specific” and that it’s a user error. still no answers and no fix. @MicrosoftHelps

• 
  MWBEATS (@mwbeats) reported 20 minutes ago

  @MicrosoftHelps @Outlook I can’t recover my password for Hotmail as MFA phone code is not working. Please help

• 
  The Desert Fox🦊 (@LaurelioLF33) reported 25 minutes ago

  @PBennett_ @Outlook @MicrosoftHelps Confirmation code still not working but for a few minutes it allowed me to log in with password. Try incognito

• 
  Monika Mullins (@Mbratz123) reported 27 minutes ago

  Not realizing @Microsoft @Outlook was down it made me verify like 20 times on my iPhone today

• 
  RAV3N9999 (@rav3n9999) reported 27 minutes ago

  @StockMKTNewz @Outlook just have the worse downtime yesterday that constraint access for millions hotmail and outlook ios users. It has been >24hrs and the access issue has NOT been resolved. Installing AI agent should not be their priority for right now. They should focus on restoring access for their users first!

• 
  BennyTheJet✈️ (@bennythejet_55) reported 29 minutes ago

  @Outlook How about fix your ****** platform smh. Have had nothing but issues for 2 straight days. Can barely work because it doesn’t load worth a ****. Check connection with ISP. All good. You gonna reimburse everyone for these disruptions. It’s a joke at this punt

• 
  LaubeQ (@LaubeQ28) reported 30 minutes ago

  Hey @Outlook we use you for work and all my colleagues and I run into this very annoying bug where you will reply to someone, it stops the typing cursor as if you clicked away and when you press space it will archive the e-mail chain. Can you please fix ASAP? thanks.

• 
  Nicky Cowell (@NickyCowell) reported 31 minutes ago

  @Gem83Col @Outlook @Microsoft Mine is also down but if you log into Hotmail via your web browser it should work. That’s the only way I can check my emails

• 
  Darren Richards (@DRichards25) reported 32 minutes ago

  @Outlook Hi there,my mother got kicked out of her outlook yesterday bc of the outage,now she can’t get back into it bc the # on the account,she no longer has,so she can’t receive the code,help pls!

• 
  James Alexander (@justjamess87) reported 34 minutes ago

  @Outlook how am i STILL not able to access my EMAILS??? Why are your services STILL DOWN?!?!?!?!?!?!?!?!?🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬 Coming upto 48 hrs now! This is ridiculous and absolutely unacceptable. #outlook #outlookdown #hotmail ******* Joke!

• 
  ⭐️LittleOne⭐️ (@missinflower) reported 38 minutes ago

  @Outlook why are you saying the issue is fixed when no one can still get into their email accounts?!?!

• 
  Kiera (@kiera34670) reported 39 minutes ago

  @Outlook I have had no access to my emails for 3 days now, I have tried from my phone, I have tried from my laptop nothing is working. When you google the outage it says that the issue has been resolved. Please can someone help me. 🙏🏻🙏🏻

• 
  Soph (@feeenickss) reported 43 minutes ago

  @Outlook @Microsoft please fix outlook! Been trying to log in for almost 24 hours on 2 accounts and both say password is incorrect but I cannot reset as I cannot access the recovery account!!! This is ridiculous!!!!

• 
  Pinkie (@PnkNailsrPrtty) reported 44 minutes ago

  It would be great if @Outlook would actually fix the problem… multiple accounts and only one can I get into on one device. Everything else is ****** up. @MicrosoftHelps

• 
  Greggy Ramone (@GreggyRamone) reported 46 minutes ago

  @heartisgone @Outlook Yes it’s Microsoft Exchange on your phone where it says add an account choose from list the exchange instead of outlook see if it lets you login there.

• 
  B. (@Drum_y) reported 51 minutes ago

  @nar1Thirty1 @justjamess87 @Outlook Still down here too

• 
  Tariq Ponir (@hyperactve) reported 55 minutes ago

  Microsoft @Outlook is beyond broken. I accidentally wrote a wrong email ID (external) which failed to deliver. Now, I am trying to send it to the correct id, but outlook keeps "correcting" me to the wrong one. No intuitive way to bypass this. This has to be a joke or something.

• 
  Mark Young (@2_youngy) reported 56 minutes ago

  @Outlook your emails are still not working!

• 
  Gemma Collins (@Gem83Col) reported 56 minutes ago

  @Outlook @Microsoft How much longer until the issue is resolved? I’ve not had access to my emails since yesterday morning. Absolutely ridiculous!!

• 
  Raph (@cam_raphael) reported 1 hour ago

  @Outlook when will this problem be fixed???