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Outlook.com

Outlook.com status: access issues and outage reports

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Full Outage Map

Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

Problems in the last 24 hours

The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Outlook.com. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Outlook.com users through our website.

  • 57% Sign in (57%)
  • 22% Website Down (22%)
  • 21% Errors (21%)

Live Outage Map

The most recent Outlook.com outage reports came from the following cities:

CityProblem TypeReport Time
Hebburn Sign in 10 minutes ago
Everson Errors 12 minutes ago
Liverpool Sign in 33 minutes ago
Valladolid Sign in 1 hour ago
Santa Monica Sign in 12 hours ago
Waxhaw Website Down 13 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • KatsFaith13
    Kat 🐈🌴(✨fan account✨) (@KatsFaith13) reported

    @Henrickson145 @Outlook Having the same issue. Were you able to get it fixed?

  • chakuchuri
    chakuchuri (@chakuchuri) reported

    @Outlook fix your app lags a lot these days. What kind of bloated app is this?

  • chrissycee75
    Christina B Juras (@chrissycee75) reported

    @Outlook please fix your web-based calendar so it doesn't default to all-day meetings

  • srijansen39
    Roni (@srijansen39) reported

    @Outlook @MicrosoftHelps Hi Microsoft/Outlook team, I recently created a Microsoft account and got an @outlook.com email by default. But every email I send to Gmail addresses lands in the recipient's Spam folder, so they never see it. This is causing major inconvenience— Fix this

  • jhowardsc
    J.Howard (@jhowardsc) reported

    @MicrosoftHelps @Outlook ... so is it down or...??? Keeps crashing. Constantly.. yall ok over there?

  • Jeffnel429545
    Tom sayer (@Jeffnel429545) reported

    @Microsoft @Outlook Fix outlook online and update your status page you jackasses

  • Rylee_Foxx
    Rylee Foxx Photography 🦊📸 (@Rylee_Foxx) reported

    Is @Outlook down or something because I can't access emails, deleted the app, downloaded again and now I can't even log in 🤔

  • spangger
    gee spang (@spangger) reported

    @Outlook How neat! Pity you CC and BCC lines are totally fvcking broken in the Android app and just do totally random auto populates and overwrites. #techGarbage

  • altieri_palorca
    A R Pᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠ (@altieri_palorca) reported

    @Outlook I need my Outlook mailbox restored to a date before April 6. This was NOT deletion — the attacker overwrote the body of multiple emails. I urgently need this escalated to the engineering team before the server snapshots expire.

  • J0seph455
    Joey Bressette (@J0seph455) reported

    @Outlook can't login to my email. Forgot my password and can't login and they won't send me a verification code. What do I do?

  • altieri_palorca
    A R Pᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠ (@altieri_palorca) reported

    @Outlook I urgently need engineering‑level support to restore my mailbox from a date before April 6. Only your internal engineering team can recover this. Please stop sending automated replies and actually read my case. It’s been 2 days and the server snapshots are expiring.

  • AlisonWagstaff3
    Ali. Me (@AlisonWagstaff3) reported

    @Outlook how come outlook is so awful having taken over Hotmail. It's slow, it's layout is terrible. I absolutely hate it!!

  • CryptoKong59483
    CryptoKong (@CryptoKong59483) reported

    How embarrassing for @satyanadella showing how @Windows legacy bloat and tech debt is putting mission critical, national-visibility use of #Windows is broken. The @Outlook team should be scrambling.

  • 1_hsm
    HSM_81 (@1_hsm) reported

    @Outlook Can I check that this is actually being taken seriously @Outlook as no one has responded to my DM which you requested 2 days ago. Just to clarify I cannot access my emails as your automated recovery process is not working for me and your supporting teams are refusing to help.

  • fiogozalo
    fgozalo (@fiogozalo) reported

    @Outlook I am having trouble logging into my account through the Outlook app. A few days ago my emails were not loading, I uninstalled the app and now I cannot log in with my email. What can I do? I need help.

  • 1_hsm
    Cheekyman81 (@1_hsm) reported

    @Outlook @MicrosoftHelps I’ve been locked out of my Hotmail account for over a month. I’ve submitted the recovery form multiple times with correct details, but it’s rejected immediately each time.I was advised to submit a reinstatement request, which I did, but not working.

  • VolatileAmine
    FallingDebris (@VolatileAmine) reported

    @Outlook you’d think your server could block phishing emails. FFS, the floodgate is open.

  • MisterKayne76
    Mister Kayne (@MisterKayne76) reported

    Over 10 lockouts and endless appeals later, @Outlook is officially the most "secure" account I own—mostly because even I can't get into it. @Microsoft , please fix this verification loop. It’s exhausting.

  • licenia
    Liz (@licenia) reported

    @Outlook I haven’t been able to log in to my email for a few days now. I see that others have the same issue, when will it be resolved??

  • daniperdomo92
    Dani.🇻🇪 (@daniperdomo92) reported

    @Outlook @Microsoft @MicrosoftHelps Im Still struggling to regain access to my Hotmail account. Recovery forms still not working.. 2/3 months and counting… i have evidence that I'm the legit owner

  • Joel94994231
    Joel (@Joel94994231) reported

    @mentalmasterpie @Outlook Problems everywhere. Microsoft Outlook is such trans

  • MartinGossCol
    🔶Martin Goss🔶 (@MartinGossCol) reported

    @Outlook terrible lack of support for a paying customer. How do I get to speak to a human being please? Seems absolutely useless support.

  • zafraana86
    🌼🇰🇼زعفرآنه🇰🇼🌼 (@zafraana86) reported

    Unable to sign in to my Outlook account. Is there a current outage? Please advise when it will be resolved. @Outlook @Microsoft

  • themanamonggods
    the man among gods 🧛🏿‍♂️ (@themanamonggods) reported

    @PatriotWalker @Outlook @Microsoft I'm going through the same issue here

  • AlisonWagstaff3
    Ali. Me (@AlisonWagstaff3) reported

    @Outlook I'm absolutely sick and tired of you. My email access has gone from eady and with no problems to waiting for access, also getting locked in having to restart my phone. It's an absolute pain I hate the ads which were bad enough on unfocused, but now on focused too

  • browneye_winker
    Richard Gozinya (@browneye_winker) reported

    @Outlook Are there issues with Outlook on iOS 26.4? I’ve been getting delayed notifications for a couple weeks. The email will show in my inbox, but I’ll get the iOS notification a couple minutes after.

  • WendyWendywat
    Wendy Watkins (@WendyWendywat) reported

    @Outlook having real problems contacting customer support - how do I urgently get hold of someone please? URGENT

  • 1_hsm
    HSM_81 (@1_hsm) reported

    @Outlook Hi, I have sent a DM as requested but I still have not heard back from you. Can you please tell me when I can expect to hear a response back? Recovery forms still not working for me.

  • loisetwt
    sheenbean (@loisetwt) reported

    @Outlook I currently have two Outlook accounts for two different jobs. When I try to log into one of the accounts, the verification code notification keeps being sent to the other work account instead. please help me resolve this issue so I can access the correct account?

  • DrMaryHolden
    DrEvil (@DrMaryHolden) reported

    @CuriosityonX @Outlook do you ever read the room? Everyone has problems with your shite software