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Outlook.com

Outlook.com status: access issues and outage reports

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Full Outage Map

Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

Problems in the last 24 hours

The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Outlook.com. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Outlook.com users through our website.

  • 57% Sign in (57%)
  • 24% Website Down (24%)
  • 19% Errors (19%)

Live Outage Map

The most recent Outlook.com outage reports came from the following cities:

CityProblem TypeReport Time
Bordeaux Errors 1 day ago
Exeter Sign in 2 days ago
Toronto Sign in 3 days ago
Treorchy Errors 4 days ago
Portsmouth Sign in 4 days ago
Edmonton Website Down 5 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • ThisOldNick
    Nick B. (@ThisOldNick) reported

    @awstar11 @Microsoft @Outlook Because deep down they know no one should use any of their products and they're subconsciously trying to drive users away? Best I got. If you figure it out let me know, been wondering this for decades.

  • CrookNuggetGang
    Steven (@CrookNuggetGang) reported

    @Outlook Fix your ****

  • casualtyfan2809
    Sophie (@casualtyfan2809) reported

    Hey! @Outlook I've had enough of this, you've got to stop the scam emails on your app. Today I had 10 scams and I reported them, and reported them again on my junk mail! If you can't help me with this then, I will complain about this on going issue to your management!

  • ClarenceWongCRE
    Clarence Wong, CCIM (@ClarenceWongCRE) reported

    @HowardRoark90 @Outlook @Microsoft Was having issues syncing my Gmail to Outlook earlier, but fine soon after. I removed and re-added my Gmail to Outlook etc.

  • NiqueHollywood
    Dominique (@NiqueHollywood) reported

    Imagine leading Comms & PR for a major tour, in the middle of 2 press runs, client projects/events that need immediate updates and your entire business email with @GoDaddy @Outlook is down, AGAIN!!!!!! On a Monday!!!! They have 1 hour before I start a class action suit!!!!!

  • XsinandtonicX
    ATMOSARRISES (@XsinandtonicX) reported

    Blocking my previous tweets @Outlook ? Why are there no alternative means of support for account access error? I signed in from a new device with a new phone number with my exact credentials ?

  • SeekChaitanya
    Chaitanya (@SeekChaitanya) reported

    @Outlook You took 4 days to Revert, microsoft outlook is indeed slow

  • kirk202020
    why (@kirk202020) reported

    @sumit_c @Outlook I just want to sign in and get my emails ffs

  • Beingdeepak7
    Being ದೀಪಕ್ (@Beingdeepak7) reported

    1/2 @Outlook i thought it was only me. Everyone is know is facing the same issue. Logged out of outlook. It's asking for new login with 2 factor authentication. I never did it. I downloaded 2 factor authentication app now the fun part

  • ErdemPulcu
    Erdem Pulcu (@ErdemPulcu) reported

    @Microsoft cannot make @Outlook find emails in one's inbox. So much of time is being wasted everyday because Outlook doesn't work. Could someone explain to me why anyone should trust their AI models? If they are so good why don't you use it to fix the email??

  • TheDon2108
    Darnell Wiggins (@TheDon2108) reported

    @Microsoft @Outlook is acting weird moving slow, and etc

  • beer_and_mtg
    Beer stein of the void (@beer_and_mtg) reported

    @Microsoft @Office @Outlook guys, I don’t know what the problem is but you need to red team your outlook search. It is such a train wreck you are for sure leaving billions of dollars of global economic development on the table from this one single thing

  • soylerseren
    Seren Söyler (@soylerseren) reported

    @Outlook Outlook won't accept the images, even though they are very small. I'm wasting a lot of time. It's an incredibly primitive issue.

  • PlatinumEvents_
    Dee (@PlatinumEvents_) reported

    @Outlook The verification is not working for me when I try to log in via my laptop. Could you assist.

  • xwxfoxie
    Jay ♡ (@xwxfoxie) reported

    @lostliano @Outlook @Microsoft I see a lot of people hating on you which isn’t fair - I can see the effort, but I think the main issue is the typography - it just feels “off” (and then I’m not a fan of the tab switcher) - but other than that it is really really really good. Good work!

  • KrisWorkLife
    🚀K.R.I.S. (@KrisWorkLife) reported

    Oops! Just realized that @Outlook doesn’t give you an option to choose a time zone for scheduled messages. What a bummer. @Microsoft please fix or add this option. 🚀

  • adultcrybaby
    Rant Man (@adultcrybaby) reported

    @Office @Outlook Worlds largest Email client and cannot fix POP IMAP which even Ai cannot fix. If anyone believes Ai is next frontier for Microsoft, No its fixing basic email configuration and servers. Failed at everything and Pain customers can't get out of..Shame

  • sgg1903
    Sedal Gürses (@sgg1903) reported

    @UrsullineTV @Outlook Faced the same issue; @MarenXyber on X solved it.

  • dulles2chennai
    moonchild das (@dulles2chennai) reported

    Please fix @Outlook

  • IsaacFigz8387
    Isaac Figueroa, CCIM, SIOR (@IsaacFigz8387) reported

    @HowardRoark90 @Outlook @Microsoft Big issue yesterday at my office

  • danielacna
    Daniela (@danielacna) reported

    @Microsoft @satyanadella @Outlook Hi Satya. I’ve had my Microsoft account for over 12 years with my correct date of birth. After my account was compromised, someone changed my birth year and Microsoft began treating my account as if I were 12 years old. I’ve tried repeatedly to correct this and recover my correct age, without success. Now Microsoft is introducing age verification in Brazil while my account remains incorrectly classified as belonging to a child. How is a longtime adult customer supposed to fix this when the account recovery process itself has failed?

  • Bonynea
    Bonynea (@Bonynea) reported

    @Outlook It’s been days of failed recovery attempts, unanswered requests, and no real support. I completed the forms, followed every step, and still have no access to my recovery emails. At this point it feels like customers are being ignored instead of helped. Please escalate this issue.

  • andrewrdn463
    Andrew (@andrewrdn463) reported

    @thefrostlord @Outlook SAME PROBLEM HERE FROSTLORD- Correct passwords are not being accepted by Outlook: "You've tried to sign in too many times with an incorrect account or password."

  • ko_baboni
    Koku Baboni (@ko_baboni) reported

    @Outlook, fix Outlook mobile!

  • XsinandtonicX
    ATMOSARRISES (@XsinandtonicX) reported

    @Outlook unlock my personal email.. all I did was sign in from a new device and changed my phone number, I’ve submitted your form from another email already, I need access what is going onnnn

  • TessHope3
    Tess Hope No2Self-ID 🦕🦖 (@TessHope3) reported

    @Outlook @Microsoft My outlook Email has been messed up by Microsoft. It developed persistent login problems, kept bombarding me with product adverts and freezing instead of logging me in. It forced me to change my password, now it wont accept either the old or new password.

  • cedrickrier
    Cédric Krier (@cedrickrier) reported

    And again broken outlook is rejecting our emails for no valid reason. **** YOU @Microsoft @Outlook

  • _preciousdee
    D🧚🏽 (@_preciousdee) reported

    I really do not understand why do I have to keep signing into the damn email so many times. @Outlook @Office What happened to the keep me sign in feature? Jeeeez

  • noneofthesecand
    None of These Candidates (@noneofthesecand) reported

    Trying to think of a way @Outlook or @MicrosoftHelps could be EVEN MORE retarded but I can't think of a way. You and your DEI hires just add spam calendar invites without even asking me... Then I can't use the app bc you want me to login with Outlook which is RETARDED because...

  • HeadpatForRamen
    Alfie (artist) (@HeadpatForRamen) reported

    @Outlook ur ‘not a robot test’ where you hold the button is bugged. I cannot log in on phone of tablet. Please fix it or help