Outlook.com status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Outlook.com users through our website.

• Sign in (53%)
• Errors (24%)
• Website Down (23%)

Live Outage Map

The most recent Outlook.com outage reports came from the following cities:

City	Problem Type	Report Time
Boston	Errors	4 minutes ago
Buffalo	Sign in	19 minutes ago
Paris	Sign in	44 minutes ago
Stockport	Errors	1 hour ago
Quito	Sign in	1 hour ago
Hamilton	Sign in	2 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dave Allanach (@davethetekkie) reported 7 minutes ago

  My Mac just offered me the "new" @Outlook... Seriously @Microsoft STOP FAFFING WITH USER INTERFACES. LEARN FROM WINDOWS 8.x. I have switched back and will be VERY, VERY annoyed if you force this "new" experience upon me down the line.

• 
  Educaring (@DT_Designerly) reported 10 minutes ago

  My ‘send later’ feature in @Outlook is not working - I had to get up at 6am to make sure my message pre-set to send this morning had sent #techdilemmas

• 
  🇵🇹CAT ShawnBridgeton🐝@ fan account (@catarinarod2009) reported 11 minutes ago

  @xxzxyz777 @Outlook Jesus i still can't acess my hotmail account via Mobile phone I hope you can really fix this @Outlook

• 
  Junior Uzzy (@Junior_Uzzy) reported 13 minutes ago

  @Outlook - Your down - can’t even get into my emails...

• 
  Nicole Richards, MPH (@nicrich7) reported 16 minutes ago

  .@Outlook question: Im employed by 3 different institutions using outlook & having trouble switching between my emails. I don’t want to sync these emails. Is there a way to keep them separate but easier for switching back & forth?

• 
  🇵🇹CAT ShawnBridgeton🐝@ fan account (@catarinarod2009) reported 16 minutes ago

  @Outlook hi what's happening with hotmail /outlook? Fix yourself please!!

• 
  Dave Feldman (@dfeldman) reported 17 minutes ago

  A relative had their @Outlook account hacked pretty badly. The usual steps have not resolve the issue and in fact it seems to have escalated. @Microsoft's "contact support" link is just redirecting to the Outlook home page. Help?

• 
  Will West (@WillWestWNML) reported 18 minutes ago

  Anyone else having spectacular problems with @Outlook today?

• 
  Jared David Miller (@TheJaredMiller) reported 19 minutes ago

  I am having issues having the desktop app for Mac OS 11.1 @Outlook - it's not synching - online it works, but the only way to resolve is to shut down computer and restart. However, it's only updating what's in the inbox not constantly refreshing and pulling in mail. Please help!

• 
  Pachy💜🐘🦣❄️⛄️ (@luvselefantes) reported 24 minutes ago

  Ugh @Outlook for years I’ve set up rules for my hotmail inbox to divert emails to folders. Every day they are ignored. I have to reassign daily. I get 200-400 emails a day. This is not working. I want to delete all rules to start over. But I have to delete them one at a time?

• 
  pboyle (@paula_5kjb) reported 25 minutes ago

  @Outlook Hi, I sent a DM about access to my account but it doesn't appear to be read!Can someone pls help me?!I had to verify my account which I did a number of times - but each time I go back in to sign in again - the same msg about having to verify my account! HELP ME PLS!

• 
  Beth Nyland (@bethnyland) reported 25 minutes ago

  @BateauDeBanane @Outlook Did you get an answer or a fix? I’m having the same issue on my Mac and iOS devices.

• 
  SamerYT (@YtSamer) reported 26 minutes ago

  @WillWestWNML @Outlook Yup. im receiving nothing for some reason lmao.I also cant login on browser or anywhere else after i logged out

• 
  🇵🇹CAT ShawnBridgeton🐝@ fan account (@catarinarod2009) reported 26 minutes ago

  @brentusmc @Outlook But the problem is I don't have a computer so I'm still waiting for mobile site to function! 🙄😪

• 
  brent (@brentusmc) reported 28 minutes ago

  @catarinarod2009 @Outlook Try logging in now ive managed to login

• 
  🇵🇹CAT ShawnBridgeton🐝@ fan account (@catarinarod2009) reported 29 minutes ago

  @brentusmc @Outlook Thanks. I praying for a solution for this problem 🙏

• 
  Sounds like Last Regrets (@Lascurettes) reported 29 minutes ago

  @boctorbill @MicrosoftTeams @Outlook Actually, I have no problem pasting images into chat. I rely on it in fact. Because if you drag a file in, it wants to add it to One Drive. Either select an image file in Finder and copy it then paste it in chat, or use screen grab tools to copy to your clipboard and paste.

• 
  brent (@brentusmc) reported 35 minutes ago

  @Outlook @catarinarod2009 Same on iPhone as well im guessing the mobile website is down

• 
  Stuart Hinks (@shinks71) reported 36 minutes ago

  @crod @Outlook I turn it off on every PC I touch. Microsoft's efforts in this area are terrible please stop "trying" to help

• 
  Meagan Fowler (@MegsyMegsy32) reported 40 minutes ago

  @microsoft @Office @Outlook hey so I have applied MULTIPLE TIMES TO GET BACK INTO MY ACCOUNT SINCE IT WAS HACKED BY SOME DIP IN AN ASIAN COUNTRY AND YOU PEOPLE WONT LET ME BACK IN. I can’t do anything with anything connected to this account and it’s been months. Fix this or else.

• 
  krishna chaitanya (@krishnakoman) reported 46 minutes ago

  @Office365 @Outlook @MicrosoftTeams i observed a problem with teams and outlook. Whenever i receive a voice mail from teams an email will be triggered to my outlook. When i have this email in my inbox then outlook is crashing. Later i need to open web mail and delete voice mail.

• 
  Calmette Lahoud (@KingCalmette) reported 46 minutes ago

  @Outlook Seems to be a problem When I click on a image in email and click on save image as doesn't do it anymore. Anyone else has this problem too. #Email #Hotmail #Outlook

• 
  KillDeer - Official (@ki11deer) reported 48 minutes ago

  @Outlook None of that helps because when I try to login to the account it's locked and the only option to unlock it is to text a code and it rejects any phone number I put in.

• 
  KillDeer - Official (@ki11deer) reported 50 minutes ago

  Someone keeps trying to login to my gmail account onto hotmail and I get emails about it every day and the account is locked but I can't login to it because the account is locked. The only way to stop them is to unlock and disable the account. But I can't login. Thanks @Outlook

• 
  k sligo (@k_sligo) reported 52 minutes ago

  @Outlook @shipwayrebeccal It’s down for me too and had been for hours!

• 
  🇵🇹CAT ShawnBridgeton🐝@ fan account (@catarinarod2009) reported 55 minutes ago

  @brentusmc @Outlook Yeah probably.. I'm still waiting for them to fix it

• 
  Janine is staying inside until 2021 (@janinebats) reported 56 minutes ago

  @Outlook I haven't been able to see any emails in my inbox or junk mail for over 12 hours now. Is there an issue? Thank you!

• 
  Clinton Wingrove (@cwingrove50) reported 57 minutes ago

  Hotmail down again - seems that this is now a regular occurence. Thank good ness, I rarely use it now. @Outlook

• 
  Madame DeFarge (@BateauDeBanane) reported 58 minutes ago

  @bethnyland @Outlook No answer or fix (annoyingly), it just started working again yesterday. There are various 'fixes' explained on websites so they be be useful, but the most common one appears to be to wait.....not helpful!

• 
  🇵🇹CAT ShawnBridgeton🐝@ fan account (@catarinarod2009) reported 59 minutes ago

  @MattFrampton @Outlook I really hope they can fix it ASAP.