Outlook.com status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Outlook.com users through our website.

• Sign in (71%)
• Website Down (15%)
• Errors (14%)

Live Outage Map

The most recent Outlook.com outage reports came from the following cities:

City	Problem Type	Report Time
Bicester	Sign in	6 hours ago
Denver	Website Down	6 hours ago
Parthenay	Errors	9 hours ago
Southampton	Website Down	15 hours ago
Stonehouse	Sign in	1 day ago
Sydney	Errors	1 day ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mark Young (@2_youngy) reported 4 minutes ago

  @Outlook your emails are still not working!

• 
  Ad Libitum (@JSokaza) reported 5 minutes ago

  The AI bot will tell you that @Outlook know there is an issue too, so this is not new, and still not fixed. Brilliant.

• 
  Shaz 🦋 (@soxxylady) reported 5 minutes ago

  @Outlook WHY ******** HAVE YOU NOT SORTED THE MAIL APP YET. STILL NOT WORKING OR LETTING ME SIGN IN 😡😡😡😡😡 incompetent pricks. My personal work emails are on there and needed 😡😡😡😡😡😡

• 
  Bonynea (@Bonynea) reported 6 minutes ago

  @Outlook It’s been days of failed recovery attempts, unanswered requests, and no real support. I completed the forms, followed every step, and still have no access to my recovery emails. At this point it feels like customers are being ignored instead of helped. Please escalate this issue.

• 
  Tech With Taylor (@TechWTaylor) reported 8 minutes ago

  @Outlook how much longer until this issue is resolved???

• 
  Liz 🇺🇸 (@ThisIsLizMK) reported 10 minutes ago

  @Outlook Read the room, you idiots!! Fix outlook already!! 🤬🤬🤬

• 
  alli. (@lovemesomeALLI) reported 11 minutes ago

  @faisal9051911 @Outlook I'm having the same issue! 21 years too!

• 
  eeeeeeee (@mattyhattycat) reported 11 minutes ago

  @Outlook @Kareem1702 It happens to me every week and you never respond on tweets or in messages. Why don't you just fix the issues, people have been complaining for months now.

• 
  GUAL CYBR (@gual_cybr) reported 18 minutes ago

  @ViEaglen06 @Outlook I can fix your account! Dm me

• 
  Koku Baboni (@ko_baboni) reported 22 minutes ago

  @Outlook, fix Outlook mobile!

• 
  Luke Hearns (@LHearns2) reported 23 minutes ago

  @RginaG @Outlook @Microsoft Yup. Same here. And all steps that some people have said fixed the issue for them, have not worked for me either.

• 
  Simon Ward (@SimonJWard93) reported 29 minutes ago

  @Outlook Fix it. It’s getting stupid now. At least give communication you are aware and looking into the issue?

• 
  jonathan hopley (@jonathanhopley) reported 29 minutes ago

  @lovemesomeALLI @Microsoft @Outlook Try the following. Login using any mobile number linked to email. Instead of email address. With current password.

• 
  NewsMän (@KueddeR) reported 30 minutes ago

  @MauricioHunt2 @Outlook I'm having the same problem. Four emails I sent to Hotmail in the last few hours were bounced back.

• 
  alli. (@lovemesomeALLI) reported 34 minutes ago

  @Drum_y @Outlook @MSFT365Status nope still down can't reset my pw

• 
  jamie (@jammyzizzle) reported 36 minutes ago

  @Outlook hi what is happening with email it’s been off for a week still can’t login what are you doing about it

• 
  Lauren (@thevoidiscute) reported 36 minutes ago

  Hi, @Outlook you locked me out of my e-mail account. Your self-help guides don't work, I can't sign in to message with an advisor and there are no advisors on the phone, just a robot who doesnt nothing but direct me back to the useless self-help online. Give me my account back

• 
  Chayan Chakrabarti (@lazychakrabarti) reported 40 minutes ago

  @Outlook unable to login to my 15 years old Hotmail account even though I have the same phone number, your captcha verifications are so lame

• 
  Jane Darling (@janeydarling1) reported 43 minutes ago

  @outlook We can't sign in. AGAIN. What's going on? And why is this a continuing problem? Please sort it out.

• 
  Alex 🌐 (@ajr_codes) reported 43 minutes ago

  Microsoft, why cant I log into my 20+ year old email? Why is it saying "You've tried to sign in too many times with an incorrect account or password." I have 2FA and a backup email + phone number. Why wouldnt you simply ask for the 2FA code??? @Microsoft @Outlook

• 
  Chow (@smooth_93) reported 43 minutes ago

  .@outlook can you please fix your autocorrect for once holy hell work would be so much easier

• 
  Ad Libitum (@JSokaza) reported 50 minutes ago

  @Outlook So while my email password issue continues with the account you all took over, I decided to log into my substack which uses an email I made specifically for social media use. Guess what? That password didn't work either. Strange?

• 
  Si Carrington ™️ 🏳️‍🌈🇮🇪 (@simoncarrington) reported 50 minutes ago

  @MicrosoftHelps I need an email address for an elderly friend of mine who has issues with his email. He cant access it and he has important documents on from his Wife who passed away years ago. I cant direct mail you on here. Can you help please?? @Outlook @Microsoft

• 
  Timothy Nichols (@nichols_ti28279) reported 50 minutes ago

  @MartGHtTx @Outlook Volan_xyber can fix this.

• 
  Donna Adinolfi (@DonnaSpaGal) reported 51 minutes ago

  Anyone else having @Outlook issues where emails are disappearing, populating, and disappearing. 😔

• 
  Ms.Tab00 (@MsTab00) reported 52 minutes ago

  @Outlook Posting while your servers are down is asinine behavior 🥴

• 
  Wildo Tango (@xx01010xxc) reported 57 minutes ago

  @Outlook you're #hotmail recovery is not working, I need human assistance

• 
  Craig (@cjl85718) reported 57 minutes ago

  @simoes_romeo @Outlook Yup. Just fixed it. From last login attempt - need to wait about 1hr. Then these steps: Delete outlook from iPhone mail. Then hard reset phone. Then reinstall Outlook. This worked for me - might help you. Good luck

• 
  Kelsey Goodwin (@kelseyg2010) reported 59 minutes ago

  @MicrosoftHelps @Outlook when are you going to get your **** together and get the iPhone problem fixed? We're going on 3 days now.

• 
  Beer stein of the void (@beer_and_mtg) reported 1 hour ago

  @Microsoft @Office @Outlook guys, I don’t know what the problem is but you need to red team your outlook search. It is such a train wreck you are for sure leaving billions of dollars of global economic development on the table from this one single thing