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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.
Problems in the last 24 hours
The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Outlook.com. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Outlook.com users through our website.
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Sign in (67%)
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Website Down (20%)
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Errors (14%)
Live Outage Map
The most recent Outlook.com outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Website Down | ||
| Sign in | ||
| Sign in | ||
| Sign in | ||
| Website Down | ||
| Sign in |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Outlook.com Issues Reports
Latest outage, problems and issue reports in social media:
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Chandrasekar V S
(@vsc1590) reported
@Outlook all my incoming emails are going to junk folder. I have not set a filter for it but everything gets sent to junk and i have to manually move them or click the it’s not junk button. anything i need to do fix this? I use email on my computer and on my iPhone Mail app.
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Bobby Benoir
(@BobcatBenoir) reported
Crappy crimbo! I cant sign in to any of my emails @Microsoft @Outlook or xbox live acc. passwords are all wrong yet ive not changed any & recently informed @XboxSupport of the dodgy activity that got me a 1 month ban. trying to get a callback on fraudulant actuvity is a joke!
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Rich Homie Juan
(@juancapore) reported
@paulswaney3 @Outlook I can help fix this for a consulting fee, DM me
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Nick Harris
(@PickNickDesign) reported
@Outlook I keep getting verification notifications for login attempts that's not me, please check your DMs
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Shay
(@withShay_) reported
When will you fix your spam filters once and for all? Hundreds of spam emails keep appearing in my inbox, it’s ridiculous!! No matter how many times to block and report them more appear @Outlook @Microsoft it’s unacceptable. FIX. THE. ISSUE. It’s been over a week and no solution.
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Shay
(@withShay_) reported
@MicrosoftHelps @Outlook WHY HASN’T THIS ISSUE BEEN FIXED? I’m still receiving hundreds of spam emails. This is unacceptable!!!!
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Sophia Aldridge
(@SophiaAldridge1) reported
@GregRee80843529 @Outlook Same !!! Two weeks having an absolute nightmare and unable to speak to anyone at Microsoft. I have had the email for over 8 years and I can’t afford to loose it. Stupid two factor authentication, I can provide the email no problem but my mobile number is now disconnected 😭 help!
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Chris P. Michotte
(@ChrisPM_) reported
@MicrosoftHelps @Microsoft @Outlook My personal Outlook account has been locked for the last 24h, and I can’t verify that I’m the owner, as I always receive the message “Try another verification method. I tried all online help resources and submitted an “account reinstatement form” twice, but I already tried all the things they’re suggesting. Nothing is working. Please help me, as I lost access to all my personal emails and documents on OneDrive. This has become a massive problem for me. Thank you in advance for your help.
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Salva_jr
(@Salvador_Ogando) reported
@Outlook I'd like to report a problem with my password. I successfully changed it, but within 24 hours the system asked me to enter it again and said it was incorrect, even though I was entering the newly updated password.
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Anthegg
(@AGWood89) reported
@Office @Outlook @Microsoft worst company out there. Can't login to **** all
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Paul W. Swaney III
(@paulswaney3) reported
@hey_fly_guy @Outlook It’s so terrible What is this?
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Anand R
(@anandstg) reported
_ My inbox view gets changed automatically every few weeks and get it reverted to my preferred view is painful process...why does Outlook does this & think it is doing us some favor by changing the view??? How to stop it. Outlook is terrible @Outlook
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Shay
(@withShay_) reported
When will you fix your spam filters once and for all? Hundreds of spam emails keep appearing in my inbox, it’s ridiculous! No matter how many times I block & report them more appear @Outlook @MicrosoftHelps it’s unacceptable. FIX. THE. ISSUE. It’s been over a week and no solution
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Buddha for Lucy.
(@missparanoia15) reported
@Outlook What is going on, you try to log in in a new device and you have many errors, like try other device or you put the wrong password many times
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Mel D
(@MelJD46) reported
@Outlook @Office i cannot tell you how much i hate you, how many hours i have wasted trying to sort an issue. I DONT want to synch my life across all my devices. My life has compartments and borders We dont want or need clouds your software is not helpful it is intrusive
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George Stebbins
(@Wolfalor) reported
@Outlook I am unable to access my email on @firefox I am running Mac OS Sequoia 15.7.2 I'm not doing anything differently than I ordinarily do I don't want to have to open Safari JUST read my email ONE OF YOU BETTER FIX THIS BECAUSE I AM GETTING ANNOYED
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Patricia Sile VL
(@patriciasile) reported
@Outlook @GregRee80843529 Same problem, you never fix sms...
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Leon
(@LeonBurakx) reported
Outlook keeps asking me to sign in again and to create a passkey. I downloaded Microsoft Authenticator for this, but it no longer works. Now it forces me to create a passkey, and at the end I get an error saying the passkey couldn’t be created. @Microsoft @Outlook
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Ripe Plantain™
(@elSenorPluto) reported
@Outlook Why is there no unified inbox in the new outlook on Windows? This is one of the cons of mega corps. If MS was a small start-up, this issue we have being raging on for the past 2 yrs would have been solved under 2 weeks. You disabled a working app and forced dogshit on us
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Chris P. Michotte
(@ChrisPM_) reported
@MicrosoftHelps @Microsoft @Outlook My personal Outlook account has been locked for the last 24h, and I can’t verify that I’m the owner, as I always receive the message “Try another verification method". I've used all the online help resources and submitted an “Account Reinstatement Form” twice, but I've already tried everything that the Support Team is suggesting. Nothing is working! Please help me, as I lost access to all my personal emails and documents on OneDrive. This has become a massive problem for me. Thank you in advance for your help.
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Chris P. Michotte
(@ChrisPM_) reported
@MicrosoftHelps @Microsoft @Outlook My personal Outlook account has been locked for the last 24h, and I can’t verify that I’m the owner, as I always receive the message “Try another verification method". I tried all online help resources and submitted an “account reinstatement form” twice, but I already tried all the things they’re suggesting. Nothing is working. Please help me, as I lost access to all my personal emails and documents on OneDrive. This has become a massive problem for me. Thank you in advance for your help.
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....
(@_kq123) reported
@Outlook Why are you not responding? Many people are facing the same issue.
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Pacx
(@04fjc) reported
@Outlook has any issues that may have been reported? People cant reply back to my corporate email! They say it bounces back and also cant receive OTP codes! Can you help?
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Jarnail Singh
(@officialjnijjar) reported
@Outlook how to recover my email id it's not working
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Chris P. Michotte
(@ChrisPM_) reported
.@MicrosoftHelps @Microsoft @Outlook My personal Outlook account has been locked for the last 24h, and I can’t verify that I’m the owner, as I always receive the message “Try another verification method". I've used all the online help resources and submitted an “Account Reinstatement Form” twice, but I've already tried everything that the Support Team is suggesting. Nothing is working! Please help me, as I lost access to all my personal emails and documents on OneDrive. This has become a massive problem for me. Thank you in advance for your help.
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Chris P. Michotte
(@ChrisPM_) reported
@MicrosoftHelps @Microsoft @Outlook My personal Outlook account has been locked for the last 24h, and I can’t verify that I’m the owner, as I always receive the message “Try another verification method". I've used all the online help resources and submitted an “Account Reinstatement Form” twice, but I've already tried everything that the Support Team is suggesting. Nothing is working! Please help me, as I lost access to all my personal emails and documents on OneDrive. This has become a massive problem for me. Thank you in advance for your help.
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David Oluwabusayo
(@david_stont) reported
@MicrosoftHelps Dear @Microsoft @Outlook, it has been almost a week now that I can not sign in to my Outlook account and this has restrain me from setting up my new pc, I recently change my password and it keeps saying incorrect, and I couldn't reset my password.
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Lucky
(@L4MBENTLUCKY) reported
@Outlook is slow again this morning! Gotta enjoy Microslop!
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droid factory struggle tweets
(@ClaytonicShift) reported
@Outlook Will you fix Windows 11 and Office products by then??? Or will they still be infected with copilot?
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Matteo Ceresini
(@MatteoCeresini) reported
@Outlook i need you help. I’m on vacation and can’t access my mail! (Hotmail) my number is active but your service tells me that it’s not working!