Outlook.com status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Outlook.com users through our website.

• Sign in (66%)
• Errors (17%)
• Website Down (17%)

Live Outage Map

The most recent Outlook.com outage reports came from the following cities:

City	Problem Type	Report Time
Paris	Sign in	4 hours ago
Burlington	Sign in	6 hours ago
Tirana	Website Down	15 hours ago
Solihull	Sign in	16 hours ago
Stamford	Sign in	17 hours ago
Blackpool	Sign in	17 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ✨ Laura ✨ (@Laura23WL) reported 49 seconds ago

  @outlook 24 hours + & it’s still down 🤬🤬🤬 can’t fix it via any of they ways they are saying to do. Need it fixed waiting for important work emails that could potentially make or break whether I keep my job or not.

• 
  rhiannon ☕️ (@rhimckinley) reported 3 minutes ago

  @marlermelanie @Outlook having the same issue for 24hours. they told me it was “account specific” and that it’s a user error. still no answers and no fix. @MicrosoftHelps

• 
  Dodgy Anon (@DodgyAnon) reported 15 minutes ago

  @Outlook 4 inscrutable puzzles to help you fight “the robots” only for it to encounter an unexpected error and have me do it again. Useless anti-user company. Absolute out of touch disgrace.

• 
  Kelsey Goodwin (@kelseyg2010) reported 18 minutes ago

  @MicrosoftHelps @Outlook when are you going to get your **** together and get the iPhone problem fixed? We're going on 3 days now.

• 
  JP Hailey (@jphailey1) reported 19 minutes ago

  @AmberWithLuv @laura_smith1985 @Outlook Seems to be only affecting IPhones, don’t know about Androids. My IPad has no issues…

• 
  Asbjørn (@a_arknu) reported 21 minutes ago

  @davidfowl Please tell the @Outlook team. They don't seem to have gotten that memo and are still building that terrible web-based "new Outlook" for Windows while also building a nice native client for Mac. So they can do it properly, just not for your own platform...

• 
  devin donnegal (@devin12557696) reported 21 minutes ago

  @ClubFilth @daveb1893 @Outlook You cannot read emails on the app if the server forced a log out and will not allow a new login

• 
  K Grimsley (@KazzaGrims) reported 25 minutes ago

  @Outlook two step verification not working. I cannot wait 24hrs for a reset on emails and typical no human contact to help 🙄

• 
  Oktay (@OktayAykut1) reported 25 minutes ago

  @MicrosoftHelps Locked out of my account for 3 days. Reset doesn’t work, verification fails. Recovery email & phone are linked. No support. Please fix this. @Outlook

• 
  Liam (@Liamdestroyer39) reported 27 minutes ago

  @Outlook Haven’t been able to see my emails all day as it’s not working on iPhone 😑

• 
  Gemma King (@GemMcKing) reported 27 minutes ago

  @Alison_53 @Microsoft @Outlook Same if not longer 😩😡 I think it’s such a big issue but they are not communicating to us all 😩

• 
  Mairead (@Hppytedsgirl) reported 29 minutes ago

  @Outlook I’ve lost the ability to sign in to my email account on my iPhone/computer. I’ve been trying to recover it for hours. It’s very frustrating and I have important business to conduct

• 
  Brian Short (@BrianShort30) reported 29 minutes ago

  Hey @Outlook , fix your ****! Email has been down all day

• 
  Kristen🦕 (@heartisgone) reported 29 minutes ago

  @GreggyRamone @Outlook Is that for the mail app? I'm just trying to sign in on the website on desktop and it won't let me

• 
  Julia Ullrich (@JuliaUllrich13) reported 30 minutes ago

  What the heck is up with @Outlook?? Been locked out of my email for two days and all I get is “this verification method isn’t working right now” and then it says I’ve requested too many codes! Also can’t contact support cause I can’t sign in or access your chatbot :(

• 
  RAV3N9999 (@rav3n9999) reported 31 minutes ago

  @MSFT365Status Hi @Outlook and @MSFT365Status It has been >24hrs and lots of us did the steps you listed. I myself just tried to access my email accounts a minute ago through ios email app and also Outlook email app. This is still NOT working! It keeps asking for entering the captcha codes and not excepting the entered password! Can you please prioritize the resolution of this access issue?

• 
  Simon Ward (@SimonJWard93) reported 36 minutes ago

  @Outlook Fix it. It’s getting stupid now. At least give communication you are aware and looking into the issue?

• 
  Bex (@rebecca_dray_) reported 38 minutes ago

  @TyredMark @Microsoft @Outlook Yep I’m having the same issue

• 
  BennyTheJet✈️ (@bennythejet_55) reported 39 minutes ago

  @Outlook How about fix your ****** platform smh. Have had nothing but issues for 2 straight days. Can barely work because it doesn’t load worth a ****. Check connection with ISP. All good. You gonna reimburse everyone for these disruptions. It’s a joke at this punt

• 
  N8 (@nathane10422899) reported 47 minutes ago

  The new @Outlook is terrible, you can’t even respond to original emails sent to you if someone that was cc’d sends a response to that email and you press reply as well it will never go back to the original email it will only respond to the person that responded. Terrible update

• 
  B. (@Drum_y) reported 48 minutes ago

  @Outlook hello, still not able to have access to my email. Can you fix it?

• 
  Jacob McClellan (@JacobAMcClellan) reported 49 minutes ago

  @Outlook Fix outlook on iPhone. Been down for over 12 hours now. Worry about this other stuff after you fix existing services.

• 
  Soph (@feeenickss) reported 53 minutes ago

  @Outlook @Microsoft please fix outlook! Been trying to log in for almost 24 hours on 2 accounts and both say password is incorrect but I cannot reset as I cannot access the recovery account!!! This is ridiculous!!!!

• 
  Faisal 🔻 (@faisal9051911) reported 53 minutes ago

  @lovemesomeALLI @Outlook They unlocked my account and was able to login with my password

• 
  Han. (@HanaJohnson92) reported 54 minutes ago

  Day 3 without being able to access my emails. I am now able to get a code through my phone number, but then is asking me for a second authentication, I then type in the code my Authy app gives me and it’s not working! @Outlook @MSFT365Status @MicrosoftHelps

• 
  MJ (@marifuenzalida) reported 55 minutes ago

  @Outlook not working !!!!!!!!!!!

• 
  Naomi (@bluenaomi) reported 55 minutes ago

  @Outlook For2 I have been locked out of my emails, despite filling out forms many times over. I filled in all the details you asked for many times. I do NOT have a number you can text me on because I am using a different sim on vacation. So just fix it. This is terrible service

• 
  Alyse❤️ (@alyse3344) reported 55 minutes ago

  @MicrosoftHelps @Outlook @Microsoft Okay… it’s been 24 hours since I’ve had access to my emails. Fix your 💩

• 
  alli. (@lovemesomeALLI) reported 58 minutes ago

  @outlook @MSFT365Status Soooo it sends a code to my phone but then it says i have 2 step verification and it won't send a code to my email bc it STILL says 'tried too many codes try again tomorrow'🤬🤬🤬🤬🤬🤬 FIX THIS ******* ****

• 
  Wild (@Wildlvl) reported 60 minutes ago

  @Outlook @simoncarrington @Outlook i have been messaging you for the same damn problem and you havnt answered in 2 days