Outlook.com status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Outlook.com users through our website.

• Sign in (56%)
• Website Down (23%)
• Errors (21%)

Live Outage Map

The most recent Outlook.com outage reports came from the following cities:

City	Problem Type	Report Time
Albi	Sign in	6 hours ago
Ocean Springs	Errors	2 days ago
Santurtzi	Sign in	4 days ago
Bilbao	Sign in	4 days ago
Bogotá	Errors	4 days ago
Paris	Sign in	5 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kelsey Goodwin (@kelseyg2010) reported 6 minutes ago

  @Outlook why am I STILL having problems on my iPhone? C'mon already. It has been a full week of this bullshit🤬

• 
  Trump/Vance🇺🇸TRUE AMERICAN PATRIOT Ticket‼️🇺🇸 (@gina_knight) reported 9 minutes ago

  Did you know if you use Outlook email and want to insert an American Flag emoji, there isn’t one? There’s a gay pride and a rainbow flag though. Fix that @Outlook 🇺🇸🇺🇸🇺🇸

• 
  Simon (@SimonFearing) reported 9 minutes ago

  @Outlook could somebody help me with signing in to email problems plz

• 
  B. (@Drum_y) reported 14 minutes ago

  @Outlook hello, still not able to have access to my email. Can you fix it?

• 
  Manash Boraa (@ManashPratimBo3) reported 16 minutes ago

  Hello @Outlook i am experiencing persistent issues with my Outlook account that are impacting my daily work Outgoing Emails are stuck or failing to send. Incoming Emails are heavily delayed and some are not being received at all Please resolve this urgently

• 
  Si Carrington ™️ 🏳️‍🌈🇮🇪 (@simoncarrington) reported 21 minutes ago

  @MicrosoftHelps I need an email address for an elderly friend of mine who has issues with his email. He cant access it and he has important documents on from his Wife who passed away years ago. I cant direct mail you on here. Can you help please?? @Outlook @Microsoft

• 
  Kelsey Goodwin (@kelseyg2010) reported 23 minutes ago

  @MicrosoftHelps @Outlook when are you going to get your **** together and get the iPhone problem fixed? We're going on 3 days now.

• 
  Sreeni (@sree9819) reported 30 minutes ago

  @Outlook I have been trying to get to a live agent for AGES regarding an issue with my account (which has been hacked) and I haven’t received a single helpful response! I am unable to jump on a chat with life agent anymore! How am I supposed to recover my account with no help!!

• 
  NewsMän (@KueddeR) reported 32 minutes ago

  @MauricioHunt2 @Outlook I'm having the same problem. Four emails I sent to Hotmail in the last few hours were bounced back.

• 
  Faisal 🔻 (@faisal9051911) reported 35 minutes ago

  @lovemesomeALLI @Outlook They unlocked my account and was able to login with my password

• 
  daz. (@F1Daz_) reported 38 minutes ago

  @Outlook @Microsoft I reported fraud to you 4 days ago. And have still have ZERO response. my details are STILL compromised due to your lack of urgency with such a sensitive issue. Everything else was sorted in hours by various other companies. Shocking.

• 
  D🧚🏽 (@_preciousdee) reported 38 minutes ago

  Fix this please @Outlook

• 
  Santanu Banerjee (@KolkataRsogolla) reported 44 minutes ago

  Client emails a table for various component names (column1) and costs (column2). I click forward in @Outlook and lo-behold, the table converts to something unreadable, each cell has been put in its own row! Why? @Microsoft please resolve this issue ASAP or moving to @ZohoMail

• 
  Gaurav (@XkonchadyX) reported 48 minutes ago

  Is @Outlook owa down?

• 
  Wade Dorrell (@waded) reported 49 minutes ago

  @Outlook please fix Android app notification actions. I hit DELETE on the notification, I want the notification to dismiss in 500ms or less, and I expect that the next time I check inbox, what I said I wanted deleted is deleted. Network delay, already-deleted-elsewhere, not even visible in inbox yet, yeah I know these things happen, but they can't be allowed to let the notification go unresponsive to actions taken.

• 
  LaubeQ (@LaubeQ28) reported 50 minutes ago

  Hey @Outlook we use you for work and all my colleagues and I run into this very annoying bug where you will reply to someone, it stops the typing cursor as if you clicked away and when you press space it will archive the e-mail chain. Can you please fix ASAP? thanks.

• 
  Rahimuddin (@mdrahiem) reported 56 minutes ago

  When you can implement input focus in 2 steps out of 3 in the login form, what's the reason to not implement in the OTP section too @Outlook?

• 
  N8 (@nathane10422899) reported 57 minutes ago

  The new @Outlook is terrible, you can’t even respond to original emails sent to you if someone that was cc’d sends a response to that email and you press reply as well it will never go back to the original email it will only respond to the person that responded. Terrible update

• 
  Prabhakar (@Prabhakar_Mahe) reported 58 minutes ago

  @Outlook Facing issues with my Outlook account — it keeps getting logged out on my laptop and mobile, and I’m unable to sign in again. Password reset is not working properly. Need help to recover access urgently

• 
  Zemen Berhe, PhD (@zemensberhe) reported 58 minutes ago

  My outlook doesn’t work since yesterday on my iPhone and iPad and I see others have similar issues! What can we do @satyanadella @Outlook 🤔

• 
  Grafrajohn ☕️🎸💻⚽️🐋🍃🌍📷📱🚊🚲🎮🍮🦈🦖🎵🪐 (@GrayElgin) reported 59 minutes ago

  Has anyone else downgraded from the new @Outlook to the old one? The new Outlook keeps asking me to sign in for every mailbox.

• 
  Kyle Davey (@KyleDavey86) reported 1 hour ago

  . @Outlook I am being told my account is locked out. I need to verify I’m a human with a press and hold button. I have tried this several times and it keeps saying try again. How do I fix this and is there an actual person to assist in getting me access to my emails again?

• 
  Rant Man (@adultcrybaby) reported 1 hour ago

  @Office @Outlook Worlds largest Email client and cannot fix POP IMAP which even Ai cannot fix. If anyone believes Ai is next frontier for Microsoft, No its fixing basic email configuration and servers. Failed at everything and Pain customers can't get out of..Shame

• 
  JJ (@JJimisen) reported 1 hour ago

  Microsoft has to stop making so many changes to its menus in Outlook. It increases irritation and cognitive load too much if people constantly are having to track down where a command is, such as how to insert an emoji in an email. @Outlook #microsoft #microsoftoutlook

• 
  Oktay (@OktayAykut1) reported 1 hour ago

  @MicrosoftHelps @Microsoft @Outlook Update: I finally managed to recover my account. I had to install the Outlook app on iOS and go through the “forgot password” process there. Somehow the verification (robot test) worked there, and I was finally able to reset my password. This just shows how broken the system is — the same process didn’t work anywhere else. Also, Microsoft’s support is even worse than the system itself. No real help, no human support, just useless automated responses. This experience was extremely frustrating.

• 
  The SuparUser (@suparuser) reported 1 hour ago

  Hi, I forgot my Outlook mail password and i was really worried about it, Whenever I try to reset my password using two different Mobile Number, I got otp on the first Number but when I am using second Number for otp it say this verification method is not working. @Outlook

• 
  Kelsey Goodwin (@kelseyg2010) reported 1 hour ago

  @Outlook @Microsoft @MicrosoftHelps will you please fix the iPhone email problem already?!? Some have said theirs is fixed yet mine is still not working 😑

• 
  Wind 24 (@ayanconq) reported 1 hour ago

  @MEGAARICK @Microsoft @Outlook Report your issue to Sylas_techz1 here on X

• 
  alli. (@lovemesomeALLI) reported 1 hour ago

  now I am locked out of my email account due to 'too many attempts' because of YOUR OUTAGE, an endless loop day 3 and I have to wait 24 to 48 hours to hopefully get my account recovered. Unreal @Microsoft @Outlook DO BETTER!

• 
  Han. (@HanaJohnson92) reported 1 hour ago

  Day 3 without being able to access my emails. I am now able to get a code through my phone number, but then is asking me for a second authentication, I then type in the code my Authy app gives me and it’s not working! @Outlook @MSFT365Status @MicrosoftHelps