Outlook.com status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Outlook.com users through our website.

• Sign in (68%)
• Errors (16%)
• Website Down (16%)

Live Outage Map

The most recent Outlook.com outage reports came from the following cities:

City	Problem Type	Report Time
Pau	Sign in	3 minutes ago
Henderson	Website Down	21 minutes ago
Watford	Sign in	1 hour ago
Bordeaux	Errors	2 hours ago
Preston	Sign in	3 hours ago
Pickering	Website Down	10 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lin (@LinzieM79) reported 5 minutes ago

  Is everyone else still having trouble accessing Hotmail/outlook emails on iPhone? @Outlook @Microsoft #hotmail

• 
  Africanart4spaces (@AAFSart) reported 5 minutes ago

  @Outlook I have issues accessing my email but I keep getting AI blocking me from speaking to an actual human what the hell

• 
  Shaz 🦋 (@soxxylady) reported 10 minutes ago

  @MicrosoftHelps @Outlook SORT THE MAIL APP OUT. IM NOT UPDATING MY PHONE JUST TO RECEIVE EMAILS. IVE LOST ALL MY IMPORTANT WORK EMAILS AS THEY ARE BLANK ON ALL OF THEM. SIGN IN STILL NOT WORKING ETC ETC. YOU BASTARDS 🤬🤬🤬🤬🤬🤬🤬

• 
  K2 (@whatbluecheck) reported 12 minutes ago

  @Outlook Hotmail access has become impossible. With password "You've tried to sign in too many times with an incorrect account or password." and then with phone verification "That verification method isn't working right now." What the hell Microsoft??? Locked out of emails for a couple of weeks now.

• 
  Asbjørn (@a_arknu) reported 13 minutes ago

  @davidfowl Please tell the @Outlook team. They don't seem to have gotten that memo and are still building that terrible web-based "new Outlook" for Windows while also building a nice native client for Mac. So they can do it properly, just not for your own platform...

• 
  Jane Darling (@janeydarling1) reported 15 minutes ago

  @outlook We can't sign in. AGAIN. What's going on? And why is this a continuing problem? Please sort it out.

• 
  👑Cass✨ (@ItsCas_tho) reported 20 minutes ago

  @Outlook I can’t log in my email and when I try to get help it’s asking me to sign in

• 
  Si Carrington ™️ 🏳️‍🌈🇮🇪 (@simoncarrington) reported 22 minutes ago

  @MicrosoftHelps I need an email address for an elderly friend of mine who has issues with his email. He cant access it and he has important documents on from his Wife who passed away years ago. I cant direct mail you on here. Can you help please?? @Outlook @Microsoft

• 
  Zemen Berhe, PhD (@zemensberhe) reported 25 minutes ago

  My outlook doesn’t work since yesterday on my iPhone and iPad and I see others have similar issues! What can we do @satyanadella @Outlook 🤔

• 
  Jeff Wolfe (@JeffWolfeCRE) reported 27 minutes ago

  @Microsoft @Office @Outlook I have been waiting for 24 hours for someone to contact me about my email issues. Please dm me today.

• 
  Justagirlxo (@Justagirlx6293) reported 29 minutes ago

  @Outlook when are you going to fix this login issue??? I have an event to attend but cannot access my emails to get access to my ticket! Getting really peeved off with this now. What a JOKE 😡

• 
  Dodgy Anon (@DodgyAnon) reported 29 minutes ago

  @Outlook 4 inscrutable puzzles to help you fight “the robots” only for it to encounter an unexpected error and have me do it again. Useless anti-user company. Absolute out of touch disgrace.

• 
  Luke Hearns (@LHearns2) reported 32 minutes ago

  @RginaG @Outlook @Microsoft Yup. Same here. And all steps that some people have said fixed the issue for them, have not worked for me either.

• 
  Tariq Ponir (@hyperactve) reported 36 minutes ago

  Microsoft @Outlook is beyond broken. I accidentally wrote a wrong email ID (external) which failed to deliver. Now, I am trying to send it to the correct id, but outlook keeps "correcting" me to the wrong one. No intuitive way to bypass this. This has to be a joke or something.

• 
  Ellie Harris (@ellieeeharris) reported 38 minutes ago

  @Outlook how is outlook still down!! I haven’t been able to get onto my emails for a couple of days now. Help!!

• 
  Naomi (@bluenaomi) reported 38 minutes ago

  @Outlook For2 I have been locked out of my emails, despite filling out forms many times over. I filled in all the details you asked for many times. I do NOT have a number you can text me on because I am using a different sim on vacation. So just fix it. This is terrible service

• 
  Internet Politician (@NetRant1) reported 39 minutes ago

  I can't believe this... @Outlook totally forgot to add an option to sign into a different email How are we supposed to change the sign in email @MicrosoftHelps

• 
  Liz 🇺🇸 (@ThisIsLizMK) reported 42 minutes ago

  @Outlook Read the room, you idiots!! Fix outlook already!! 🤬🤬🤬

• 
  MKM (@MKFrainMaria) reported 45 minutes ago

  @Outlook is there problems today? I’m not able to sign into my hotmail account or get a verification code! Been trying all day

• 
  Tanya Smith (@Tanyasmi) reported 51 minutes ago

  @Microsoft @Outlook @MicrosoftHelps What is happening ? Mail app on iPhone still not working for outlook / Hotmail accounts. Asks to re-enter password put in correct password you say it’s wrong or too many times and block ! Please help

• 
  Oktay (@OktayAykut1) reported 52 minutes ago

  @MicrosoftHelps Locked out of my account for 3 days. Reset doesn’t work, verification fails. Recovery email & phone are linked. No support. Please fix this. @Outlook

• 
  Jeff Fox (@Fox32Mode) reported 52 minutes ago

  @craigtbfc @Outlook Have you been able to sign in yet? I’m having same issue.

• 
  LaubeQ (@LaubeQ28) reported 53 minutes ago

  Hey @Outlook we use you for work and all my colleagues and I run into this very annoying bug where you will reply to someone, it stops the typing cursor as if you clicked away and when you press space it will archive the e-mail chain. Can you please fix ASAP? thanks.

• 
  sally (@trolly_dolly6) reported 53 minutes ago

  @Outlook Can’t log onto server I’ve tried all options recommend this is ridiculous now over 24 hours later

• 
  Mukund (@ibmindia2011) reported 54 minutes ago

  @lazychakrabarti @Outlook I am also facing the same issue are you going to off hotmail service in India?

• 
  Gemma Collins (@Gem83Col) reported 55 minutes ago

  @NickyCowell @Outlook @Microsoft Na mine isn’t working. Asking for last digits of phone number but then saying it’s not working and to verify another way

• 
  Ms.Tab00 (@MsTab00) reported 56 minutes ago

  @Outlook Posting while your servers are down is asinine behavior 🥴

• 
  jamie (@jammyzizzle) reported 56 minutes ago

  @Outlook hi what is happening with email it’s been off for a week still can’t login what are you doing about it

• 
  CODY RICHARDSON (@blkcapholdings) reported 60 minutes ago

  @Outlook Clearly the fix isn’t fixed. Test first, not last.

• 
  Erick Salas (@MEGAARICK) reported 1 hour ago

  Hey @Microsoft @Outlook I need help, someone logged in my old email account, I lost that phone number so there’s no way to recover it, I tried everything, but it’s not working and someone now added my old account to authenticator app, I need help please, I can provide all info.