Outlook.com status: access issues and outage reports
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Full Outage Map
Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.
Problems in the last 24 hours
The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Outlook.com. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Outlook.com users through our website.
- Sign in (57%)
- Website Down (25%)
- Errors (18%)
Live Outage Map
The most recent Outlook.com outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Dallas
|
Errors | 6 hours ago |
 London
|
Sign in | 9 hours ago |
 Rennes
|
Sign in | 15 hours ago |
|
Dallas
|
Website Down | 1 day ago |
|
Evanston
|
Errors | 1 day ago |
|
Philadelphia
|
Sign in | 1 day ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Outlook.com Issues Reports
Latest outage, problems and issue reports in social media:
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Diagnosis (@Diagnosis410227) reported@Outlook I really have issues with my account, please help @Outlook
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Eric Nelson (@EricNelson777) reported@Outlook Desperately trying to talk to an actual human being about unlocking my Outlook account. Dozens of circular referrals between the web bots and phone AI is not working and is driving me nuts. Help please!!
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Jorge Marketer (@jorgemarketer) reported@nichols_ti28279 @Outlook @MicrosoftHelps I dont have a issue about access
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April 🐭 (@1967Christian) reported@Outlook I'm trying to sign into my email. It keeps telling me to enter a second email address to "protect my account". I only have one email. I don't want a second email. I'm old fashioned, I just want to sign in using my password, and access my emails.
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Fatima “Fa” (@Fati_Fig) reported@HowardRoark90 @Outlook @Microsoft Same for my team… mine was down since 11:30 am others since 9:30 am
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Jessica LoPresti 🦋 (@LoPrestiJessica) reported@Outlook my outlook is STILL DOWN. Please share ETA ON WHEN BUG IS FIXED.
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Bonynea (@Bonynea) reported@Outlook It’s been days of failed recovery attempts, unanswered requests, and no real support. I completed the forms, followed every step, and still have no access to my recovery emails. At this point it feels like customers are being ignored instead of helped. Please escalate this issue.
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MightyRaiderTV (@MightyRaiderTTV) reportedwhy ******** does @Microsoft @Outlook @MicrosoftHelps hide the talk with an agent option ffs im just tryna recover my account but the recovery code service is broken!
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onelove (@brummy1978) reported@Outlook locked out of account and verificatiin is not sending code to my phone get the code to back up mail but when i select phone get error frustrating
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GUAL CYBR (@gual_cybr) reported@ViEaglen06 @Outlook I can fix your account! Dm me
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Nathan Wolfe (@skadizzle) reportedI see that the @Outlook issue is supposedly resolved, but my email at work is still down since yesterday
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princess (@princess420604) reported@Outlook are you aware of any glitches with shared calendars? I’ve lost 2 of my family calendars overnight and they can’t see mine anymore either. Have deleted them and readded. Still not working.
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Prabhakar (@Prabhakar_Mahe) reported@Outlook Facing issues with my Outlook account — it keeps getting logged out on my laptop and mobile, and I’m unable to sign in again. Password reset is not working properly. Need help to recover access urgently
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Avi Greengart (@greengart) reportedSo @Microsoft @Outlook is down and it’s like I don’t have electricity.
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Permian Landman (@PermianLandman) reportedCalling the new @Office @Outlook garbage would be unfair to all garbage. Why the heck would you come out with such a slow web app looking monstrosity. Go back to legacy.
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Moheshwar Amarnath Biswas (@fluentmoheshwar) reported@WindowsLatest Fix @MicrosoftTeams and @Outlook first.
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swede05 (@AaronWick2) reported@Outlook having trouble with verification for my hotmail account can u help me with this please
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Goying Postal Groyper (@GoyingPostal) reported@Outlook can you stupid ******* fix your Indian code?
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Rant Man (@adultcrybaby) reported@Office @Outlook Worlds largest Email client and cannot fix POP IMAP which even Ai cannot fix. If anyone believes Ai is next frontier for Microsoft, No its fixing basic email configuration and servers. Failed at everything and Pain customers can't get out of..Shame
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Jimmy Fallon (@JimmyFal) reported@Microsoft @Outlook I can post this screenshot into ANY AI and they will ALL come back and tell me this email is a scam, so shouldn't we expect the same from the @outlook mail filter? Please DO BETTER, why is this hard at least let us in on the technical issues as to why this is so hard!
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Nick B. (@ThisOldNick) reported@awstar11 @Microsoft @Outlook Because deep down they know no one should use any of their products and they're subconsciously trying to drive users away? Best I got. If you figure it out let me know, been wondering this for decades.
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Alex 🌐 (@ajr_codes) reportedMicrosoft, why cant I log into my 20+ year old email? Why is it saying "You've tried to sign in too many times with an incorrect account or password." I have 2FA and a backup email + phone number. Why wouldnt you simply ask for the 2FA code??? @Microsoft @Outlook
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BBeav-8 (@BBeav_8) reportedWeird @Microsoft #outage today. I can’t access @Outlook at all, but some of my coworkers can, but some of their apps don’t work. I am truthfully in the “this really sucks” category. Have things to do.
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peter wilson (@wilsonpeter48) reported@Outlook help I need to send a video in an email buts it's telling me it can't can't due to size but I had this issue before and shrunk the video to nearly nothing but still won't work so how do you manage it pro do it
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Diagnosis (@Diagnosis410227) reported@Outlook I have issues with logging into my account. What should I do? @Outlook
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BBeav-8 (@BBeav_8) reportedWeird #outage today. I can’t access @Outlook at all, but some of my coworkers can, but some of their apps don’t work. I am truthfully in the “this really sucks” category. Have things to do.
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Timothy Nichols (@nichols_ti28279) reported@rossiantony46 @Outlook Volan_xyber can fix this.
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Gaurav (@XkonchadyX) reportedIs @Outlook owa down?
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D🧚🏽 (@_preciousdee) reportedFix this please @Outlook
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Alex Hoffman (@AlexNBCMT) reported@Outlook has been down for 8 hours on a Monday. This is the journalism equivalent of getting ejected from a game.