Outlook.com

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

Problems in the last 24 hours

The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Outlook.com Outage Chart 01/20/2026 21:25

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Most Reported Problems

The following are the most recent problems reported by Outlook.com users through our website.

  1. Sign in (67%)

    Sign in (67%)

  2. Website Down (20%)

    Website Down (20%)

  3. Errors (14%)

    Errors (14%)

Live Outage Map

The most recent Outlook.com outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesRoyal Oak Website Down
AustraliaBrisbane Sign in
FranceOrléans Sign in
BelgiumLa Louvière Errors
United StatesSeattle Errors
JapanTokyo Website Down
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • LaManjulas Jessica Villoria (@LaManjulas) reported

    @Outlook Heyyy! The outlook service is not working !!! #MicrosoftOutlookIsDown

  • darntarnit Tommy Rogers (@darntarnit) reported

    @Microsoft365 @Outlook Three who could fix the problem with notification sounds on my Outlook app on my phone. Support haven't a clue!

  • HelenJa52053537 Helen James (@HelenJa52053537) reported

    @coachcryp @Outlook Was having the same issue,I got my account unlocked with the help of __hack__hub on Instagram,this guys are very good and reliable.I think you should also try to contact them.

  • mark22157 mark (@mark22157) reported

    @ethen31823475 @Outlook Dm @legit_tools ASAP he help me solved my problem when I have similar issue with my locked account. His good and fast.

  • mark22157 mark (@mark22157) reported

    @bigbum73 @Outlook Dm @legit_tools ASAP he help me solved my problem when I have similar issue with my locked account. His good and fast.

  • AnaVManana Ana Velázquez Mañana MD MSc (@AnaVManana) reported

    @inas_md Yes! Though, doesn't fix the fact that people like me don't truly understand phonetic spelling. Some institutions have @NameCoach that I believe allows you to record your pronunciation. We should be able to add a recording at the end of your email signature, @Outlook need help!

  • GB75214794 GB (@GB75214794) reported

    @Outlook PLEASE fix the massive number of existing problems with the basic features of your software before adding new ones. In fact STOP adding features at all. Just make the basics work. It's like you are painting a room in a house that's on fire.

  • JGWellnessDesgn Jamie Gold CKD CAPS MCCWC (@JGWellnessDesgn) reported

    @Outlook I’m having a NEW issue this week. Not sure if you did an update. I need to resize email windows so I can line them up next to each other on my monitor. Now I’m being restricted in how narrow I can make them. It’s only Outlook for Mac having this issue. Pls help! TIA.

  • HostFission HostFission (@HostFission) reported

    @Microsoft/@Outlook when are you going to tell me why my SMTP server IPs have been blacklisted. I just set up two new IPs that have been sitting IDLE for 2 years and your SNDS service is already reporting them as blocked! No evidence, no data. Who do I contact? Who do I talk to?

  • BucareFC Bucare FC (@BucareFC) reported

    @jvedness @Outlook I had a similar issue with mine yesterday, it was rectify for me within few minutes through the help of @techshine0 you can contact them for help

  • ElizzRose Lizzie Rose (@ElizzRose) reported

    @Outlook hi is outlook down at the moment? I’ve been trying to attach files and it keeps saying ‘the following files couldn’t be attached please try again later’

  • sayheybrian Say Hey Brian (@sayheybrian) reported

    .@Outlook Why does the app make me sign in every time I open it? Shouldn't once be enough?

  • xclaireann 𝐜𝐥𝐚𝐢𝐫𝐞 (@xclaireann) reported

    @Outlook hi, my dad is having trouble getting into his outlook account as it is saying that there is suspicious activity, but we have tried multiple times to recover the account but it is saying not enough evidence to recover, how will he get his account back?

  • ismascarade Ismaël (@ismascarade) reported

    When I use @Outlook on the web, I can barely use because it is so slow... I don't have the same issue with Gmail or any other website. Is there something I'm doing wrong or is this website just poorly made?

  • ss303 ss (@ss303) reported

    @Outlook Since last few days Inbox not loading correctly in laptop and ipad.Only can see old mssg in inbox.all other task ok.Howecer mobile application working fine!Any issues?

  • regitian21 Unbound Inferno (@regitian21) reported

    @Outlook hi I am having some problems with my account It is not receiving any email at all Is this a problem on your side or mine?

  • mattew590 lilan (@mattew590) reported

    @ethen31823475 @Outlook What’s the use of their support when they’re not going to respond to any of your messages I had the same issue with my account I got referred to Unihackspyyyy on Instagram and within a short period of time I got my account issue resolved

  • Alonso125000 Rubenv/dHeijden (@Alonso125000) reported

    @Outlook I am having problems with Mail. Can i dm?

  • Dave15585971 Dave (@Dave15585971) reported

    @Outlook No it hasn't, it won't send the verification code to the email I give it. I've done it multiple times and have to sane issue. I've checked my spam, it's not there.

  • willguisbond Will Guisbond (@willguisbond) reported from De Witt, New York

    @Outlook never seems to work on my PC because it gets overloaded with server requests too quickly. Also, the calendar interface looks like it was airlifted out of Windows XP (probably cause it was) /2

  • xclaireann 𝐜𝐥𝐚𝐢𝐫𝐞 (@xclaireann) reported

    . @Outlook hi, my dad is having trouble getting into his outlook account as it is saying that there is suspicious activity, but we have tried multiple times to recover the account but it is saying not enough evidence to recover, how will he get his account back?

  • aliebrownn Alexandria (@aliebrownn) reported

    The amount of verifications one has to go through to sign on to a @Outlook account on the same device they’ve been using to sign in to the same account for four years is INSANE

  • AnnabelJason3 Annabel Jason (@AnnabelJason3) reported

    @SRShastry @Outlook I’m really sorry about that ***, also had same issue recently but got help from will_tech02 on Instagram. You should contact him friend.

  • seanstickle Seán Stickle (@seanstickle) reported

    Contestant 4: @Outlook. Apparently uses Word (or Word's text engine) for the editor, which is slow. Defaults to Calibri on the Mac, which is like a knife to my eyes. Message threads awkward as hell. Feels like the Outlook web app in a wrapper. No 3rd party integrations.

  • lavanyadeepak Deepak Kumar Vasudevan (@lavanyadeepak) reported

    Most funniest gesture with @Microsoft @Outlook @Office365 . Sent an email to myself. It got recorded in #SentItems but in #Inbox it got recorded as #DeliveryFailure Remote Server returned '550 5.7.520 Message blocked because it contains content identified as spam. AS(4810)'

  • DaniellaHenry13 Daniella Henry (@DaniellaHenry13) reported

    @ethen31823475 @Outlook Hello dear contact Dmain_hack06 on Instagram he will surely help you fix your account back

  • GuitarStahr StahrJ (@GuitarStahr) reported

    I don't text - I msg. on a PC. @Microsoft requires me to login to @Outlook with a texted verification code on a mobile phone. MS doesn't have a phone OS, so they're basically telling me to buy into their competitors. #DumbBusinessPractices

  • bigbum73 Sarah Dickie (@bigbum73) reported

    @Outlook I have been locked out my email account🤔 I have tried the recovery form but it’s asking me to put down emails in which I haven’t sent. To my knowledge, I have not sent any emails from the account. I’m finding it impossible to recover my account. Any help would be good?!

  • CarrieGape 𝐂𝐀𝐑𝐑𝐈𝐄 (@CarrieGape) reported

    @Outlook I’m trying to recover an old email account, I have some VERY important information on there that I NEED access to. I’ve tried filling in the form but it keeps saying it’s unsuccessful. Please if there is anyone I can talk to to fix this 🙏🏼

  • ismascarade Ismaël (@ismascarade) reported

    @Outlook For example, I can't manage correctly my contacts because the website is slow, the scroll isn't fluid, the website takes time to do what I want... It's weird because I hoped MS with the time could fix this issue but no. Still the same.