Outlook.com status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Outlook.com users through our website.

• Sign in (70%)
• Errors (15%)
• Website Down (15%)

Live Outage Map

The most recent Outlook.com outage reports came from the following cities:

City	Problem Type	Report Time
Bristol	Sign in	49 minutes ago
Huntsville	Sign in	1 hour ago
Cleveland	Website Down	8 hours ago
Solihull	Errors	22 hours ago
Glasgow	Errors	2 days ago
Sydney	Errors	2 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

• 
  John Alex (@mgrjohnalex) reported 3 minutes ago

  @Outlook Hi, I’m locked out of my Outlook account. Unable to reset password, get a code via SMS and reached the limit of account recovery requests for today. Anything else I can do? Can you help please? Looks like it was a synch issue which caused this initially.

• 
  alli. (@lovemesomeALLI) reported 3 minutes ago

  @CarlaJo56727016 @Microsoft @Outlook I have it on my phone already, same issue

• 
  Nicky Cowell (@NickyCowell) reported 4 minutes ago

  @Gem83Col @Outlook @Microsoft Mine is also down but if you log into Hotmail via your web browser it should work. That’s the only way I can check my emails

• 
  DWayne (@p79579687) reported 6 minutes ago

  @Outlook It’s still not working

• 
  Timothy Nichols (@nichols_ti28279) reported 6 minutes ago

  @MartGHtTx @Outlook Volan_xyber can fix this.

• 
  FreWaaks (@FWaaks) reported 9 minutes ago

  @Outlook why in the blue **** do you make it so god damn hard to attach files to emails? It’s ****** text I shouldn’t have to compress that **** down and split it into multiple files, just tell me what is the point, using your clunky dog **** email system makes my job harder

• 
  TONY SANDERSON (@EMANONF1) reported 9 minutes ago

  @TylerJs981 @Outlook Still down, won’t send me a code to my mobile phone!

• 
  Gemma Collins (@Gem83Col) reported 10 minutes ago

  @Outlook @Microsoft How much longer until the issue is resolved? I’ve not had access to my emails since yesterday morning. Absolutely ridiculous!!

• 
  Sparky (@Jouler8) reported 13 minutes ago

  @Outlook My iPhone has been harassing me daily to "log-in" despite me never having logged out. you keep trying to push me to your broken "Authenticator App", no good. My password, set up 15 years ago, now doesn't work. Screw it! Screw you! Deleting the app is easier.

• 
  HIGHBURY HAMBURGERS (@choparteta) reported 15 minutes ago

  if anyone has a @Yahoo..deactvate it..they are pure scum..even when u enter ur password to login they block u..create with @Outlook

• 
  Guts (@Guts_1993) reported 20 minutes ago

  @Outlook This **** still not working lol

• 
  Taz 泰秀樂 (@tazorack) reported 21 minutes ago

  @MicrosoftHelps @Microsoft you guys need to fix @Outlook across the online the desktop program and whatever other incarnations like the phone app. Outlook is awful.

• 
  Shardae (@Shardae_Shanice) reported 24 minutes ago

  @Outlook Can you help me log into my Hotmail account ASAP. Phone verification not working and account recovery is failing as it says 2FA is enabled. What have you done??? PLEASE HELP

• 
  Andrew (@andrewrdn463) reported 24 minutes ago

  @Outlook Correct passwords are not being accepted by Outlook: "You've tried to sign in too many times with an incorrect account or password."

• 
  Jane Darling (@janeydarling1) reported 25 minutes ago

  @outlook We can't sign in. AGAIN. What's going on? And why is this a continuing problem? Please sort it out.

• 
  Lauren (@thevoidiscute) reported 27 minutes ago

  Hi, @Outlook you locked me out of my e-mail account. Your self-help guides don't work, I can't sign in to message with an advisor and there are no advisors on the phone, just a robot who doesnt nothing but direct me back to the useless self-help online. Give me my account back

• 
  jen (@JackalopePoop) reported 29 minutes ago

  @Outlook wtf is going on with email login -- why is the valid password with the special characters that you made me specifically choose not enough for me to login from the same exact laptop I use every day?

• 
  alli. (@lovemesomeALLI) reported 29 minutes ago

  now I have to file a form to try to reinstate my email account all because of these ******* issues ON YOUR END @Outlook @MSFT365Status !!!!!!

• 
  Oktay (@OktayAykut1) reported 29 minutes ago

  @MicrosoftHelps @Microsoft @Outlook Update: I finally managed to recover my account. I had to install the Outlook app on iOS and go through the “forgot password” process there. Somehow the verification (robot test) worked there, and I was finally able to reset my password. This just shows how broken the system is — the same process didn’t work anywhere else. Also, Microsoft’s support is even worse than the system itself. No real help, no human support, just useless automated responses. This experience was extremely frustrating.

• 
  Jessie Sousa (@NoMashSousa) reported 31 minutes ago

  Try another verification method That verification method isn't working right now. Please try another method. @Outlook @Microsoft hurry up and fix this

• 
  Stewart 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇨🇦 (@Stewmeak) reported 37 minutes ago

  @Outlook How is your app so terrible and preventing junk/phishing emails going into peoples main inbox? Useless and the worst at it. You must be making something from it.

• 
  Luke Hearns (@LHearns2) reported 38 minutes ago

  @RginaG @Outlook @Microsoft Yup. Same here. And all steps that some people have said fixed the issue for them, have not worked for me either.

• 
  Mark Young (@2_youngy) reported 42 minutes ago

  @Outlook your emails are still not working!

• 
  Kelsey Goodwin (@kelseyg2010) reported 42 minutes ago

  @Outlook why am I STILL having problems on my iPhone? C'mon already. It has been a full week of this bullshit🤬

• 
  Donna Adinolfi (@DonnaSpaGal) reported 46 minutes ago

  Anyone else having @Outlook issues where emails are disappearing, populating, and disappearing. 😔

• 
  Chow (@smooth_93) reported 47 minutes ago

  .@outlook can you please fix your autocorrect for once holy hell work would be so much easier

• 
  Darren Richards (@DRichards25) reported 49 minutes ago

  @Outlook Hi there,my mother got kicked out of her outlook yesterday bc of the outage,now she can’t get back into it bc the # on the account,she no longer has,so she can’t receive the code,help pls!

• 
  Erick (@erickacevedor) reported 51 minutes ago

  I love (not really) how I need to login each time on outlook web. I mean, each freaking time man @Outlook -- you're a 3.19 TRILLION USD company, I think wont be difficult to fix something like this.

• 
  Koku Baboni (@ko_baboni) reported 55 minutes ago

  @Outlook, fix Outlook mobile!

• 
  alli. (@lovemesomeALLI) reported 58 minutes ago

  @outlook @MSFT365Status Soooo it sends a code to my phone but then it says i have 2 step verification and it won't send a code to my email bc it STILL says 'tried too many codes try again tomorrow'🤬🤬🤬🤬🤬🤬 FIX THIS ******* ****