Outlook.com status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Outlook.com users through our website.

• Sign in (72%)
• Website Down (15%)
• Errors (14%)

Live Outage Map

The most recent Outlook.com outage reports came from the following cities:

City	Problem Type	Report Time
Nogent-sur-Seine	Sign in	1 day ago
Dublin	Website Down	2 days ago
Saint-Firmin	Sign in	2 days ago
Leicester	Website Down	3 days ago
Figeac	Sign in	3 days ago
Leigh-on-Sea	Errors	3 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

• 
  alli. (@lovemesomeALLI) reported 7 minutes ago

  now I am locked out of my email account due to 'too many attempts' because of YOUR OUTAGE, an endless loop day 3 and I have to wait 24 to 48 hours to hopefully get my account recovered. Unreal @Microsoft @Outlook DO BETTER!

• 
  Craig (@cjl85718) reported 19 minutes ago

  @simoes_romeo @Outlook Yup. Just fixed it. From last login attempt - need to wait about 1hr. Then these steps: Delete outlook from iPhone mail. Then hard reset phone. Then reinstall Outlook. This worked for me - might help you. Good luck

• 
  Inner Phoenix (@InnerPhoenix420) reported 21 minutes ago

  @Outlook @Outlook has become complete trash, letting unverified emails to email people, 100% are scammers or hackers, and @Microsoft like per usual is trash letting this happen. STILL AN ISSUE, STILL NOT FIXED, PATHETIC.

• 
  Justagirlxo (@Justagirlx6293) reported 22 minutes ago

  @Outlook when are you going to fix this login issue??? I have an event to attend but cannot access my emails to get access to my ticket! Getting really peeved off with this now. What a JOKE 😡

• 
  DWayne (@p79579687) reported 23 minutes ago

  @Outlook It’s still not working

• 
  mesut (@mstsaydut) reported 23 minutes ago

  @UrsullineTV @Outlook Had this problem; @MarenXyber on X fixed it.

• 
  Naomi (@bluenaomi) reported 25 minutes ago

  @Outlook For2 I have been locked out of my emails, despite filling out forms many times over. I filled in all the details you asked for many times. I do NOT have a number you can text me on because I am using a different sim on vacation. So just fix it. This is terrible service

• 
  Gurjot S (@drewbiebertbh) reported 27 minutes ago

  @Outlook fix the issue pls

• 
  K2 (@whatbluecheck) reported 27 minutes ago

  @Outlook Hotmail access has become impossible. With password "You've tried to sign in too many times with an incorrect account or password." and then with phone verification "That verification method isn't working right now." What the hell Microsoft??? Locked out of emails for a couple of weeks now.

• 
  Guts (@Guts_1993) reported 32 minutes ago

  @Outlook This **** still not working lol

• 
  Koku Baboni (@ko_baboni) reported 35 minutes ago

  @Outlook, fix Outlook mobile!

• 
  Jeff Wolfe (@JeffWolfeCRE) reported 37 minutes ago

  @Microsoft @Office @Outlook I have been waiting for 24 hours for someone to contact me about my email issues. Please dm me today.

• 
  alli. (@lovemesomeALLI) reported 37 minutes ago

  @outlook @MSFT365Status Soooo it sends a code to my phone but then it says i have 2 step verification and it won't send a code to my email bc it STILL says 'tried too many codes try again tomorrow'🤬🤬🤬🤬🤬🤬 FIX THIS ******* ****

• 
  cdkcy (@ekhcchi) reported 39 minutes ago

  @Outlook Idk maybe let me sign in so I can check

• 
  Donna Adinolfi (@DonnaSpaGal) reported 40 minutes ago

  Anyone else having @Outlook issues where emails are disappearing, populating, and disappearing. 😔

• 
  Kareem (@Kareem1702) reported 40 minutes ago

  @KyleDavey86 @Outlook @KyleDavey86 Were you able to fix this? I had the exact same issue with the robot and now I can’t even get that far anymore

• 
  Tech With Taylor (@TechWTaylor) reported 42 minutes ago

  @Outlook how much longer until this issue is resolved???

• 
  Chris Walker (@Cwalker6033) reported 42 minutes ago

  @Outlook please fix the issue, cannot log into my account, cannot reset my password, cannot speak to anyone at Microsoft. Poor support for a paid service!

• 
  Timothy Nichols (@nichols_ti28279) reported 47 minutes ago

  @jorgemarketer @Outlook @MicrosoftHelps Volan_xyber can fix this.

• 
  Jorge Marketer (@jorgemarketer) reported 50 minutes ago

  @nichols_ti28279 @Outlook @MicrosoftHelps I dont have a issue about access

• 
  why (@kirk202020) reported 50 minutes ago

  @sumit_c @Outlook I just want to sign in and get my emails ffs

• 
  Thee Wane (@CoachWane) reported 51 minutes ago

  @Microsoft @Outlook y'all better fix the spam and phishing processes. Way too many spams that are not being blocked. The security team needs to wake up and do their job!!!!!!

• 
  🚀K.R.I.S. (@KrisWorkLife) reported 51 minutes ago

  Oops! Just realized that @Outlook doesn’t give you an option to choose a time zone for scheduled messages. What a bummer. @Microsoft please fix or add this option. 🚀

• 
  NewsMän (@KueddeR) reported 51 minutes ago

  @MauricioHunt2 @Outlook I'm having the same problem. Four emails I sent to Hotmail in the last few hours were bounced back.

• 
  Andrew (@andrewrdn463) reported 53 minutes ago

  @thefrostlord @Outlook Correct passwords are not being accepted by Outlook: "You've tried to sign in too many times with an incorrect account or password."

• 
  jamie (@jammyzizzle) reported 53 minutes ago

  @Outlook hi what is happening with email it’s been off for a week still can’t login what are you doing about it

• 
  Zemen Berhe, PhD (@zemensberhe) reported 53 minutes ago

  My outlook doesn’t work since yesterday on my iPhone and iPad and I see others have similar issues! What can we do @satyanadella @Outlook 🤔

• 
  SkyBaum (@SkyBaum1) reported 53 minutes ago from City of Longwood, Florida

  @Outlook account verification is broken. Please fix it so I can get back into my account. Thx

• 
  Grafrajohn ☕️🎸💻⚽️🐋🍃🌍📷📱🚊🚲🎮🍮🦈🦖🎵🪐 (@GrayElgin) reported 57 minutes ago

  Has anyone else downgraded from the new @Outlook to the old one? The new Outlook keeps asking me to sign in for every mailbox.

• 
  Timothy Nichols (@nichols_ti28279) reported 1 hour ago

  @HollyKing810925 @Outlook Volan_xyber can fix this.