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Outlook.com

Outlook.com status: access issues and outage reports

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Full Outage Map

Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

Problems in the last 24 hours

The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Outlook.com. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Outlook.com users through our website.

  • 70% Sign in (70%)
  • 15% Website Down (15%)
  • 14% Errors (14%)

Live Outage Map

The most recent Outlook.com outage reports came from the following cities:

CityProblem TypeReport Time
London Sign in 3 hours ago
London Website Down 11 hours ago
Oak Park Website Down 12 hours ago
Meadville Website Down 15 hours ago
Springfield Website Down 16 hours ago
Arlington Heights Sign in 17 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • janeydarling1
    Jane Darling (@janeydarling1) reported

    @outlook We can't sign in. AGAIN. What's going on? And why is this a continuing problem? Please sort it out.

  • JackalopePoop
    jen (@JackalopePoop) reported

    @Outlook wtf is going on with email login -- why is the valid password with the special characters that you made me specifically choose not enough for me to login from the same exact laptop I use every day?

  • NetRant1
    Internet Politician (@NetRant1) reported

    I can't believe this... @Outlook totally forgot to add an option to sign into a different email How are we supposed to change the sign in email @MicrosoftHelps

  • GraceJ_PeterM
    Gяace&Peteя♡ (@GraceJ_PeterM) reported

    @Outlook @MicrosoftHelps still not working - I cannot log into the mail app on iPhone with my Hotmail account. We are on day 3 now what’s taking so long…? Will it ever get fixed? @AppleSupport

  • Rinatiic
    Jenny (@Rinatiic) reported

    @Outlook I genuinely don’t know if I was hacked or bc of this outage please fix it my god

  • KolkataRsogolla
    Santanu Banerjee (@KolkataRsogolla) reported

    Client emails a table for various component names (column1) and costs (column2). I click forward in @Outlook and lo-behold, the table converts to something unreadable, each cell has been put in its own row! Why? @Microsoft please resolve this issue ASAP or moving to @ZohoMail

  • kelseyg2010
    Kelsey Goodwin (@kelseyg2010) reported

    @Outlook why am I STILL having problems on my iPhone? C'mon already. It has been a full week of this bullshit🤬

  • lovemesomeALLI
    alli. (@lovemesomeALLI) reported

    @faisal9051911 @Outlook Did they recover your acct/email you or were you able to reset your pw w no issues?

  • TechWTaylor
    Tech With Taylor (@TechWTaylor) reported

    @Outlook how much longer until this issue is resolved???

  • craigmaxmus
    maximus (@craigmaxmus) reported

    @Outlook what is the issue with outlook email on apple devices . We ca not sign in to email ?

  • ThisIsLizMK
    Liz 🇺🇸 (@ThisIsLizMK) reported

    @Outlook Read the room, you idiots!! Fix outlook already!! 🤬🤬🤬

  • SimonJWard93
    Simon Ward (@SimonJWard93) reported

    @Outlook Fix it. It’s getting stupid now. At least give communication you are aware and looking into the issue?

  • OktayAykut1
    Oktay (@OktayAykut1) reported

    @MicrosoftHelps @Microsoft @Outlook Update: I finally managed to recover my account. I had to install the Outlook app on iOS and go through the “forgot password” process there. Somehow the verification (robot test) worked there, and I was finally able to reset my password. This just shows how broken the system is — the same process didn’t work anywhere else. Also, Microsoft’s support is even worse than the system itself. No real help, no human support, just useless automated responses. This experience was extremely frustrating.

  • JeffWolfeCRE
    Jeff Wolfe (@JeffWolfeCRE) reported

    @Microsoft @Office @Outlook I have been waiting for 24 hours for someone to contact me about my email issues. Please dm me today.

  • RickyPopat
    Bhavick Ricky Popat (@RickyPopat) reported

    @TBanton18 @Microsoft @Outlook What's the error message saying?

  • vroon101
    Varun101 (@vroon101) reported

    @Outlook fix your service, tried to open mail on your site and it didn't ask me for login!!

  • dxgl_org
    William (@dxgl_org) reported

    @eternalsparrow1 @USCPSC They are still selling fraudulent capacity 18650 batteries but CPSC is not taking them down on that. Also the remedy involves contacting an @outlook.com email so CPSC is posing a potential cybersecurity risk.

  • ekhcchi
    cdkcy (@ekhcchi) reported

    @Outlook Idk maybe let me sign in so I can check

  • NoMashSousa
    Jessie Sousa (@NoMashSousa) reported

    Try another verification method That verification method isn't working right now. Please try another method. @Outlook @Microsoft hurry up and fix this

  • Jgsbm5
    Jgs (@Jgsbm5) reported

    @lovemesomeALLI @davebutter Mine says the same thing!!! No person to talk to! Idk how to fix it. @Outlook help!!

  • trolly_dolly6
    sally (@trolly_dolly6) reported

    @Outlook Can’t log onto server I’ve tried all options recommend this is ridiculous now over 24 hours later

  • 2_youngy
    Mark Young (@2_youngy) reported

    @Outlook your emails are still not working!

  • vkfzr
    Dr. Vishal Kumar (@vkfzr) reported

    @Outlook @MicrosoftHelps I’m unable to access my email account due to issues with two-step verification. The SMS authentication service is not working & I no longer have access to Authenticator app after resetting my device.This has locked me out of my A/c despite genuine user.

  • LaubeQ28
    LaubeQ (@LaubeQ28) reported

    Hey @Outlook we use you for work and all my colleagues and I run into this very annoying bug where you will reply to someone, it stops the typing cursor as if you clicked away and when you press space it will archive the e-mail chain. Can you please fix ASAP? thanks.

  • robtruss81
    ⚡️Rob Truss⚡️ (@robtruss81) reported

    @Outlook is the app still down in the uk ? Can’t log in !

  • EMANONF1
    TONY SANDERSON (@EMANONF1) reported

    @Outlook I can not believe the incompetence at this company, my email is still down, they just will not send me a code to reset my work/private account. I have just had to wait a full 7 days to try again, nothing and now they want me to wait 28 days!!!

  • dbfssecret
    secret name (@dbfssecret) reported

    @Outlook I liked Outlook Express, BUT, I just can’t stand Outlook in it’s present configuration. It has to be slimmed down and more useful before I’ll use it. I like MS, but I don’t like Outlook at all…just way too complicated.

  • Dobbie_88
    Max (@Dobbie_88) reported

    @MSFT365Status @Outlook @MSFT365Status still not working 24 hours+ later?? It’s not fixed. I just want to be able to log into my account normally, without having to authenticate how many times I breathe per day!

  • SUPERFRENCHBIGZ
    Zaki Qayoumi (Zack) #VaccinesSaveLives (@SUPERFRENCHBIGZ) reported

    Stop trying to login my Microsoft account. You will go to prison for unauthorized access. I don't have money for cloud, so that's why I can't check @outlook. I told y'all I needed a salary.

  • Charles2982708
    Charlie (@Charles2982708) reported

    @Outlook this update that sends everything to my Draft folders automatically is complete BS Please change this! It doesn’t save any time and causes way too many problems. The majority of people using outlook for work Multi task and end up having all these emails disappear. When it’s out of site it’s out of mind. That’s not a good thing.