Outlook.com status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Outlook.com users through our website.

• Sign in (48%)
• Errors (26%)
• Website Down (25%)

Live Outage Map

The most recent Outlook.com outage reports came from the following cities:

City	Problem Type	Report Time
Lille	Sign in	3 hours ago
Exeter	Sign in	5 hours ago
Monterey	Sign in	6 hours ago
Hastings	Sign in	6 hours ago
Albuquerque	Sign in	8 hours ago
Paris	Sign in	14 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Camm2992 (@colinmurray92) reported 6 minutes ago

  @MicrosoftHelps @Outlook I can’t login to my outlook account and I can not find the live chat. Can someone please call me

• 
  Ali Haider (@SAH_HAIDER) reported 7 minutes ago

  @Outlook 365: (top banner) You need to sign in to keep using mail Me: signs in Outlook 365: You signed out of your account. It’s a good idea to close all your browser windows. Me: YEAH! Exactly what I wanted!!!

• 
  Joel (@Joel94994231) reported 8 minutes ago

  @Outlook If the fkn log in system. I can't log in half the time says to many times login in use different browser. Just let me use a fkn password. I don't want 50 different methods. Ffs. Wake ******** up

• 
  Johnboso Nnamani (@NJohnbosco99511) reported 8 minutes ago

  Why is @Outlook down?

• 
  NEO_England (@NEO_England) reported 11 minutes ago

  @Outlook Dear Microsoft. I’m locked out of my personal email, my authentication on my phone is linked as recovery for my business email. I get a prompt to enter my mobile so I can get a text to be greeted with ‘it’s not working right now’. I have forgotten my password and have tried countless hours trying to get my personal email up and running… one course of action was encountering AI chat which was useless! I am at the end of my tether now as it’s been over a month of trying and as you can appreciate, it’s incredibly disruptive. I have some very important personal emails that I can’t now access! I can’t speak to a human so how can you remedy this?

• 
  Nicole (@Nicole18068) reported 11 minutes ago

  @Outlook IM NOT RECEIVING EMAILS!!! ITS NOT WORKING!!

• 
  Paul Richardson (@TechboyUK) reported 16 minutes ago

  That sinking feeling you get when the ~15 emails you had open in Outlook disappear after a system issue😭 @Outlook team, PLEASE make it more robust!

• 
  Jason Starr, Consumer Ventures, Awakened Foods (@JasonStarr) reported 18 minutes ago

  Had to finally upgrade from "Legacy" @Microsoft @Outlook on a Mac to "new" Outlook (because old Outlook kept crashing my computer due to what I must assume was a massive a memory leak) Just miserable. Stupid, basic stuff still broken or mission. Formatting of signatures is totally messed up. Can't turn on/off hidden paragraph markers when editing email. Can no longer click within an email to see the conversation or related emails (this is a huge loss). This product has been out since 2020. It has been the default email client since 2022. HOW CAN IT STILL BE THIS BAD!?! Or do they just hate Mac users that much?

• 
  Emmanuel J (@EmJy26) reported 19 minutes ago

  @Outlook is there any ongoing issues with outlook especially for suddenly quarantine of emails?

• 
  Sidhant Ranjan Shrivastava (@sidhantranjan) reported 19 minutes ago

  @MicrosoftHelps @Microsoft @Outlook I can’t log in to my personal Hotmail account. I receive the verification code on my alternate email, but after entering it, I get “Please try again later” for several days. Please help fix this issue.

• 
  sarah (@SarahEmpson2) reported 20 minutes ago

  @Outlook Why am I having problems receiving and sending emails.. today so are a few other people I know

• 
  Fred (@ch1vat0n) reported 20 minutes ago

  @claudeai Maybe Claude can help the @NASAArtemis crew to fix their @Outlook not working? Maybe trying classy elm will do?

• 
  Liz (@licenia) reported 21 minutes ago

  @Outlook I haven’t been able to log in to my email for a few days now. I see that others have the same issue, when will it be resolved??

• 
  Wittig Lyon (@ibn_wittig) reported 22 minutes ago

  @hameedkanz @Outlook @Live Are you having installation problem or data loading problem?

• 
  mother lee. (@heylee824) reported 24 minutes ago

  the search bar is not working the way it should @Outlook 😔

• 
  Blue Diamond (@BlueDiamond305) reported 28 minutes ago

  @Outlook dear ********, your new version is ******* terrible 😣 new doesn’t always mean better *******. Classic was perfectly fine the way it was!

• 
  Marleet (@ideck_m) reported 29 minutes ago

  @Outlook @MicrosoftHelps Hi I need help not sure if outlook is down or anything but my old emails aren’t loading on my end i click load more conversations and its stuck on the loading icon and then when i try to search for any old emails it doesnt show up

• 
  Quantaforze (@QuantaforgeCorp) reported 32 minutes ago

  @Outlook Hi, I’m experiencing an issue with OTP detection in Outlook notifications. When I request a GitHub OTP, Outlook shows a “Copy OTP” option, but it only captures 6 digits, whereas GitHub OTPs sometimes contain 8 characters. This leads to incorrect copying and fail

• 
  delicia (@deliciaMP4) reported 32 minutes ago

  @Outlook a move up/move down feature isn’t that hard surely

• 
  Rapp Ma (@Summer1812660) reported 43 minutes ago

  Dear @Outlook idk why all Of a sudden I’m having trouble logging into my email I’ve had for 20+ years but thank you! It was all spam anyways. I have no email and I’m not changing my password again.

• 
  Michael (@michaelhannaa) reported 44 minutes ago

  @Outlook on IOS is terrible. Just terrible.

• 
  sheenbean (@loisetwt) reported 45 minutes ago

  I currently have 2 Outlook accounts for 2 diff. jobs. When I try to log into one of the accounts, the verification code notification keeps being sent to the other work account instead. please resolve this issue so I can access the correct account? @Outlook @MicrosoftHelps

• 
  Andrew Hopkins (@F19ADH) reported 46 minutes ago

  I see @Microsoft @Outlook must have had another issue/breakdown in spam filters as their service becomes completely unusable for me AGAIN! Multiple copies of emails getting through. As you scan every email how can you not detect spam contents that match deluges of reports to you?

• 
  Shaun (@shaun19791) reported 47 minutes ago

  @Outlook A Chinese bot (gov) has hacked my account, I’ve still got some access and can see they are scamming people. Reported to you guys and response is fill a form in and no response. Server side rules that I can’t fix despite PW change and forced logoff. Not good

• 
  Ture Anderson (@tanfrancisco) reported 50 minutes ago

  @Outlook the Outlook password recovery system is not working for me. It keeps kicking me out. Can I speak with somebody or can somebody please help me? I’ve been spending two weeks trying to get my email back.

• 
  susannah (@susannahj55) reported 51 minutes ago

  @Outlook do you have a UK based telephone support team , we are having issues but keep having to wait for your LA based team to start work before we can get help

• 
  KremovSomgai (@KremovSomgai) reported 53 minutes ago

  I haven’t gotten a work email in an hour and half. Is @Outlook down again or is today just a good day?

• 
  Ayah 𓂆 (@Ayoosh284) reported 56 minutes ago

  @AzizSafi17 @Outlook I have the same issue it started on Feb the 7th

• 
  Joel (@Joel94994231) reported 1 hour ago

  @mentalmasterpie @Outlook Problems everywhere. Microsoft Outlook is such trans

• 
  Florian Bador (@florianbador) reported 1 hour ago

  @Azure : Remove this insanity of #AuthenticatorApp! I created a new biz account for some emailing, put the debit card, then the login forces to setup that stupid app, but I don't own a smartphone (and won't borrow anyone's). I tried to call support but got disconnected, calling again leads nowhere. At this point I could not even cancel the membership because I cannot login... Madness! Just let the customer decides what they want as 2FA!!! They know better, you control-freaks. So what am I supposed to do at this point? Cannot login, cannot setup auth app, cannot even cancel because cannot login, cannot open a case online because cannot login, and no "Use another way" option to skip this silly Auth-App setup, and no Desktop App either since I run exclusively on Linux.... Why so complicated??? Keep It Simple Stupid. @Microsoft @Outlook