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Outlook.com

Outlook.com status: access issues and outage reports

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Full Outage Map

Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

Problems in the last 24 hours

The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Outlook.com. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Outlook.com users through our website.

  • 71% Sign in (71%)
  • 15% Website Down (15%)
  • 14% Errors (14%)

Live Outage Map

The most recent Outlook.com outage reports came from the following cities:

CityProblem TypeReport Time
Saint-Quentin-de-Baron Website Down 49 minutes ago
Plano Sign in 2 hours ago
Sevilla Sign in 11 hours ago
Boulay-Moselle Website Down 11 hours ago
Telford Sign in 13 hours ago
London Errors 1 day ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • 2_youngy
    Mark Young (@2_youngy) reported

    @kaleighlynnnn @MicrosoftHelps @Outlook Mine still down

  • AAFSart
    Africanart4spaces (@AAFSart) reported

    @Outlook I have issues accessing my email but I keep getting AI blocking me from speaking to an actual human what the hell

  • Stewmeak
    Stewart 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇨🇦 (@Stewmeak) reported

    @Outlook How is your app so terrible and preventing junk/phishing emails going into peoples main inbox? Useless and the worst at it. You must be making something from it.

  • andrewrdn463
    Andrew (@andrewrdn463) reported

    @thefrostlord @Outlook Correct passwords are not being accepted by Outlook: "You've tried to sign in too many times with an incorrect account or password."

  • TechWTaylor
    Tech With Taylor (@TechWTaylor) reported

    @Outlook how much longer until this issue is resolved???

  • autumnisicy
    autumn 🍓 (@autumnisicy) reported

    spending 40 days and 40 nights just angry and my problem is still not resolved @Outlook let me in.

  • Hppytedsgirl
    Mairead (@Hppytedsgirl) reported

    @Outlook I’ve lost the ability to sign in to my email account on my iPhone/computer. I’ve been trying to recover it for hours. It’s very frustrating and I have important business to conduct

  • justjamess87
    James Alexander (@justjamess87) reported

    @Outlook how am i STILL not able to access my EMAILS??? Why are your services STILL DOWN?!?!?!?!?!?!?!?!?🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬 Coming upto 48 hrs now! This is ridiculous and absolutely unacceptable. #outlook #outlookdown #hotmail ******* Joke!

  • hyperactve
    Tariq Ponir (@hyperactve) reported

    Microsoft @Outlook is beyond broken. I accidentally wrote a wrong email ID (external) which failed to deliver. Now, I am trying to send it to the correct id, but outlook keeps "correcting" me to the wrong one. No intuitive way to bypass this. This has to be a joke or something.

  • ThisOldNick
    Nick B. (@ThisOldNick) reported

    @awstar11 @Microsoft @Outlook Because deep down they know no one should use any of their products and they're subconsciously trying to drive users away? Best I got. If you figure it out let me know, been wondering this for decades.

  • souvik610
    Souvik Mukherjee (@souvik610) reported

    @Outlook I'm having authentication error for my outlook email id

  • Dobbie_88
    Max (@Dobbie_88) reported

    @MSFT365Status @Outlook @MSFT365Status still not working 24 hours+ later?? It’s not fixed. I just want to be able to log into my account normally, without having to authenticate how many times I breathe per day!

  • XsinandtonicX
    ATMOSARRISES (@XsinandtonicX) reported

    Blocking my previous tweets @Outlook ? Why are there no alternative means of support for account access error? I signed in from a new device with a new phone number with my exact credentials ?

  • MrJoeRobinson
    Joe Robinson (@MrJoeRobinson) reported

    Anyone else having trouble getting into outlook / hotmail? Tried everything to sending links to other emails to recover email address but no luck. Anyone help? @outlook @Microsoft #hotmail #outlook

  • Drum_y
    B. (@Drum_y) reported

    @Outlook hello, still not able to have access to my email. Can you fix it?

  • SimonJWard93
    Simon Ward (@SimonJWard93) reported

    @Outlook Fix it. It’s getting stupid now. At least give communication you are aware and looking into the issue?

  • lovemesomeALLI
    alli. (@lovemesomeALLI) reported

    @faisal9051911 @Outlook I'm having the same issue! 21 years too!

  • wilsonpeter48
    peter wilson (@wilsonpeter48) reported

    @Outlook help I need to send a video in an email buts it's telling me it can't can't due to size but I had this issue before and shrunk the video to nearly nothing but still won't work so how do you manage it pro do it

  • MartGHtTx
    MGG_Tx_xT_ (@MartGHtTx) reported

    @Outlook I am tired of that add E-mail to protect your account sh!!!t. I can not sign in you should stop that sh!!!t.

  • EMANONF1
    TONY SANDERSON (@EMANONF1) reported

    @Outlook I can not believe the incompetence at this company, my email is still down, they just will not send me a code to reset my work/private account. I have just had to wait a full 7 days to try again, nothing and now they want me to wait 28 days!!!

  • KrisWorkLife
    🚀K.R.I.S. (@KrisWorkLife) reported

    Oops! Just realized that @Outlook doesn’t give you an option to choose a time zone for scheduled messages. What a bummer. @Microsoft please fix or add this option. 🚀

  • OktayAykut1
    Oktay (@OktayAykut1) reported

    @MicrosoftHelps Locked out of my account for 3 days. Reset doesn’t work, verification fails. Recovery email & phone are linked. No support. Please fix this. @Outlook

  • mwbeats
    MWBEATS (@mwbeats) reported

    @Outlook I keep getting the same message that MFA phone code verification isn’t available now - I need that to login to reset my password. It’s been 36 hours. Please help.

  • JeffWolfeCRE
    Jeff Wolfe (@JeffWolfeCRE) reported

    @Microsoft @Office @Outlook I have been waiting for 24 hours for someone to contact me about my email issues. Please dm me today.

  • LHearns2
    Luke Hearns (@LHearns2) reported

    @RginaG @Outlook @Microsoft Yup. Same here. And all steps that some people have said fixed the issue for them, have not worked for me either.

  • jlandsme_93
    Jacob Landsmeer (@jlandsme_93) reported

    @TBanton18 @Microsoft @Outlook Had this problem recently- logged me out and despite my password being correct wouldn’t let me back in. Have to use other authentication methods to get back in. Worked eventually but painful.

  • AndrewP204
    Andrew Pereira (@AndrewP204) reported

    @Outlook I haven't been able to log into my email for days. All sign in methods are not available and it said my pasword has been attemptrd too many times

  • JimmyFal
    Jimmy Fallon (@JimmyFal) reported

    @Microsoft @Outlook I can post this screenshot into ANY AI and they will ALL come back and tell me this email is a scam, so shouldn't we expect the same from the @outlook mail filter? Please DO BETTER, why is this hard at least let us in on the technical issues as to why this is so hard!

  • m_trezdziack
    Markus Trezdziack (@m_trezdziack) reported

    @Outlook looking at your tweet history only solidifies the growing issues with the new outlook. Is there a computer brand that doesn't have the new version of outlook on it, anywhere. - just the classic version? So the general public can avoid the problems

  • lovemesomeALLI
    alli. (@lovemesomeALLI) reported

    @outlook @MSFT365Status Soooo it sends a code to my phone but then it says i have 2 step verification and it won't send a code to my email bc it STILL says 'tried too many codes try again tomorrow'🤬🤬🤬🤬🤬🤬 FIX THIS ******* ****