Outlook.com status: access issues and outage reports
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Full Outage Map
Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.
Problems in the last 24 hours
The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Outlook.com. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Outlook.com users through our website.
- Sign in (50%)
- Errors (26%)
- Website Down (25%)
Live Outage Map
The most recent Outlook.com outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Trappes
|
Sign in | 5 minutes ago |
|
Villemomble
|
Sign in | 2 hours ago |
 Liverpool
|
Sign in | 2 hours ago |
|
Trowbridge
|
Sign in | 3 hours ago |
|
Preston
|
Website Down | 5 hours ago |
 San Marcos
|
Errors | 10 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Outlook.com Issues Reports
Latest outage, problems and issue reports in social media:
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Le Hunch in Da Trunk: Part Deux (@PeonhuskLIVES) reportedHey @Outlook wtf is your issue w/ signing on ipads? The ONLY time y'all won't let me sign-in is when it's on an ipad. Also, STOP DEFAULTING TO SENDING VERIFICATION CODES TO AN ALTERNATE EMAIL, I KNOW MY PASSWORDS.
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Saddiq (@philly_lawdog) reported@Outlook Im having a real life issue with my outlook inbox thats bothering me
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Snacktime (@Snacktime_17) reported@Outlook can you fix your spam filters. I keep marking emails as junk but seems your ML retraining and spam categorisation models are outdated. I'm half considering shifting my main account and using @gmail
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delicia (@deliciaMP4) reported@Outlook a move up/move down feature isn’t that hard surely
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J.T. (@Joseph3T) reported@Outlook customer service is absolutely terrible…
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Brian Fontana (@CodeFoxtrot) reported@IAmTimCorey @Copilot @Outlook I uninstalled copilot and m365 last week, will try again in the future! I think the first biggest issue they need to fix, is why there are two copilot apps that appear to be similar, but are self-described to be different, and then you need to have two on your system. Doesn't make much sense!
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Fred (@ch1vat0n) reported@claudeai Maybe Claude can help the @NASAArtemis crew to fix their @Outlook not working? Maybe trying classy elm will do?
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Manas Mahodaya (@manasmahoday) reported@Outlook i have a hotmail account and the old password is not accepting and when I am going through m2f 2 fact auth it is not working cannot change the password
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Joey Bressette (@J0seph455) reported@Outlook can't login to my email. Forgot my password and can't login and they won't send me a verification code. What do I do?
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Carly Miller (@Carly_Miller7) reported@Microsoft @Outlook @MicrosoftHelps MICROSOFT SUPPORT IS TERRIBLE!!! For the past month I have been trying to contact someone for something soooooo simple. I want to delete my Microsoft 365 Business account but it will not let me due to enterprise apps I can’t remove. PLEASE HELP
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Matt Ayoub (@mattayoub1) reported@Outlook @Microsoft it’s been WEEKS and my Hotmail is STILL in another language! Can someone please contact me and actually follow through till the issue is resolved?
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Tucker Goodrich (@TuckerGoodrich) reportedGmail search doesn't work. Outlook is far better and if it's not working, you Exchange administrator is doing a bad job. —Current unhappy @Gmail user and former Exchange administrator and intensive @Outlook user.
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Ture Anderson (@tanfrancisco) reported@Outlook the Outlook password recovery system is not working for me. It keeps kicking me out. Can I speak with somebody or can somebody please help me? I’ve been spending two weeks trying to get my email back.
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Ali Haider (@SAH_HAIDER) reported@Outlook 365: (top banner) You need to sign in to keep using mail Me: signs in Outlook 365: You signed out of your account. It’s a good idea to close all your browser windows. Me: YEAH! Exactly what I wanted!!!
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Nowshad Hossain Rahat (@nhrdev) reported@mdnlabs login to @Outlook :/ even valid 2FA methods stops working
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nkk501 (@nkk8314) reported@Outlook could you please help me with my email address. I am unable to login and it is saying I am blocked due to not enough verification
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Love Gupta (@Lovegupta_) reported@MicrosoftHelps @Outlookindia @Outlook i cant signin to my Microsoft account even after entering password and security info, i have already sent a dm
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Paul Richardson (@TechboyUK) reportedThat sinking feeling you get when the ~15 emails you had open in Outlook disappear after a system issue😭 @Outlook team, PLEASE make it more robust!
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johnr (@johnr1593426) reported@Outlook I can't login in my msn email ???
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Johnboso Nnamani (@NJohnbosco99511) reportedWhy is @Outlook down?
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Andy Urquhart (@PolarBearAU) reported@Outlook I need to speak with an outlook technician ASAP. Using your website to fix my issue is exhausting and terrible. I need a human, not AI.
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M$. FIT (@1BOMBDIGGITYBOO) reportedMy reminders ain’t reminding. Fix it! @Outlook
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Liz (@licenia) reported@Outlook I haven’t been able to log in to my email for a few days now. I see that others have the same issue, when will it be resolved??
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David Nsiyona (ↁαŁε) (@DNsiyona) reportedLose the phone with your authentication app and you're in for the ride trying to login to your account! Many codes sent today mbu try again tomorrow @Microsoft @Outlook
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Quantaforze (@QuantaforgeCorp) reported@Outlook Hi, I’m experiencing an issue with OTP detection in Outlook notifications. When I request a GitHub OTP, Outlook shows a “Copy OTP” option, but it only captures 6 digits, whereas GitHub OTPs sometimes contain 8 characters. This leads to incorrect copying and fail
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Catalin (@catalinmpit) reportedIt looks like Outlook flagged emails for @Documenso, anyone know how I can fix this fast? cc @Outlook @MicrosoftHelps
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Joel (@Joel94994231) reported@mentalmasterpie @Outlook Problems everywhere. Microsoft Outlook is such trans
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Brad (@blcdude1) reportedI’ve had awful luck with @outlook the past week. Every time I log in, I get told there have been too many failed attempts and I’m forced to reset my password. It makes the website feel very insecure, a major security issue.
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em-j rabbitwolf (@emjrabbitwolf) reported@Microsoft @Outlook I’m currently suffering ffrom being unable to access your consumer products ie hotmail (now Outlook) email accounts via the web. No, I don’t use the apps for health reasons. I can’t sign in to any of my UK based accounts at all! Help great appreciated.
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Louis Arthur-Brown (@LouisArthu66843) reported@Outlook @Microsoft looks like the Outlook mobile app is experiencing widespread problems - stuck loading, all troubleshooting failing.