Outlook.com status: access issues and outage reports
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Full Outage Map
Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.
Problems in the last 24 hours
The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Outlook.com. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Outlook.com users through our website.
- Sign in (48%)
- Errors (26%)
- Website Down (25%)
Live Outage Map
The most recent Outlook.com outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Festus
|
Website Down | 27 minutes ago |
 Liverpool
|
Sign in | 35 minutes ago |
 Quito
|
Sign in | 3 hours ago |
|
Aberdare
|
Sign in | 3 hours ago |
|
Naples
|
Sign in | 3 hours ago |
|
Weare
|
Sign in | 4 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Outlook.com Issues Reports
Latest outage, problems and issue reports in social media:
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Manas Mahodaya (@manasmahoday) reported@Outlook i have a hotmail account and the old password is not accepting and when I am going through m2f 2 fact auth it is not working cannot change the password
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Liam Donoghue (@LiamD21) reported@Outlook I am having trouble logging into my account. I changed my password on my desktop yesterday and trying to update on my phone and it won’t work. I then try and log into my desktop and it won’t let me as I have ‘tried to many times’.. this is ridiculous
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Douglas Pratt (@dppratt) reported@outlook Our company email still down. When will this be resolved?
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Bonita Aplomb (@OKen_Ishii) reported@Outlook this is a terrible platform, no idea how yall have conned so many companies into using it
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Sam Golding (@SamG0996) reported@Sad_Saad @Outlook Yep I am also having same problems and not getting text message. Have you got sorted yet? Any suggestions @Outlook
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Jan-Henrik Damaschke 🦋 (@JanDamaschke) reported@gdlinux @Outlook I'm always for open source, but running your own email server was traditionally a hurdle. Any suggestions?
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Shawn Farrell (@farrellshawnp) reported.@Microsoft .@Outlook hold notices from a public library shouldn't be the innocent targets of your rate limiting. Please fix this!
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Nayeem (@Nayeem_747) reported@Outlook My account is locked without any reason I tried to verify with phone number still it’s not working
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gee spang (@spangger) reported@Outlook How neat! Pity you CC and BCC lines are totally fvcking broken in the Android app and just do totally random auto populates and overwrites. #techGarbage
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HSM_81 (@1_hsm) reported@Outlook Hi, I have sent a DM as requested but I still have not heard back from you. Can you please tell me when I can expect to hear a response back? Recovery forms still not working for me.
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Hameedkanz (@hameedkanz) reported@ibn_wittig @Outlook @Live Sql server Yes.
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Ross Barker (@RossBarker79) reported@Outlook why is it no longer possible to communicate with a human on live chat or a telephone? You ai is horrific and cannot solve issues
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Declan Lane (@lane_declan) reported@michaelhannaa @Outlook Terrible.
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H_O_ward (@xbonz08) reported@Outlook Dear Microsoft. Your Outlook email program is performing beyond all expectations. I'm down to 50 spam emails a day. Thanks for the bang-up you do on eliminating spam.
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Jake (@NiKes619) reported@Outlook the new Outlook performance is just TERRIBLE.
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🌼🇰🇼زعفرآنه🇰🇼🌼 (@zafraana86) reportedUnable to sign in to my Outlook account. Is there a current outage? Please advise when it will be resolved. @Outlook @Microsoft
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Brendan R. Appel (@AppelLaw) reported@Outlook - Just now received an email sent to me on January 22, 2026 at 5:37 p.m. It arrived 1/28/2026 at 10:08 a.m. You claimed to have "fixed" your issues on 1/22 - clearly that was a lie. You had ONE JOB....
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JoeGeeky (@JoeGeeky) reported@Microsoft @Outlook What's the point in sending 'Feedback' using the "Feedback Hub" if there are no answers and things don't get addressed? Myself and others have reported exploit issues in Outlook and other apps... and nothing... silence...
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EDDG Creative (@EDDGcr) reported@Outlook Horrible tech support, having email issues, and everyone I get just passes me to another department. This is only going to get worse! #needalternative #trainbetter
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Old Man Axlzero (@axlzero666) reported@Outlook do you idiots have any idea how ******* broken your customer support system is it does nothing to help customers your menus run people around in circles on the phone and leads to disconnected number you can access online chat support and if someone steals your email you
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Sidhant Ranjan Shrivastava (@sidhantranjan) reported@MicrosoftHelps @Microsoft @Outlook I can’t log in to my personal Hotmail account. I receive the verification code on my alternate email, but after entering it, I get “Please try again later” for several days. Please help fix this issue.
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Sam McDonald (@wsmcd) reported@Outlook @Microsoft Luckily I have a passkey and was able to sign out of all my accounts elsewhere. In fact I removed the password as a sign in option for my account now. Strongly recommend everyone do this!
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Marshall (@mdnlabs) reported@nhrdev @Outlook Honestly outlook might be #1. Haven't had much problems with it recently
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Joel (@Joel94994231) reported@mentalmasterpie @Outlook Problems everywhere. Microsoft Outlook is such trans
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Christina B Juras (@chrissycee75) reported@Outlook please fix your web-based calendar so it doesn't default to all-day meetings
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A R Pᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠ (@altieri_palorca) reported@Outlook I urgently need engineering‑level support to restore my mailbox from a date before April 6. Only your internal engineering team can recover this. Please stop sending automated replies and actually read my case. It’s been 2 days and the server snapshots are expiring.
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Phil Lisovicz (@phills_life) reported@Outlook your "Prove you're a human" captcha is so horribly, horribly broken that i cannot even make an account. i've tried 3 browsers and my iphone. How could your signup flow be so bad in 2026 that people can't even create an account?
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Roni (@srijansen39) reported@Outlook @MicrosoftHelps Hi Microsoft/Outlook team, I recently created a Microsoft account and got an @outlook.com email by default. But every email I send to Gmail addresses lands in the recipient's Spam folder, so they never see it. This is causing major inconvenience— Fix this
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Vishal raj (@realvishalraj) reported@Outlook there is a laptop whose admin sign in password ,I m nt able to retrieve Can u help ,I have the bill and payment record
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sarah (@SarahEmpson2) reported@Outlook Why am I having problems receiving and sending emails.. today so are a few other people I know