Outlook.com status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Outlook.com users through our website.

• Sign in (68%)
• Errors (16%)
• Website Down (16%)

Live Outage Map

The most recent Outlook.com outage reports came from the following cities:

City	Problem Type	Report Time
Belleview	Errors	2 hours ago
Cranberry Township	Sign in	3 hours ago
Dallas	Sign in	10 hours ago
Arlington	Sign in	12 hours ago
Township of Evan	Errors	14 hours ago
Liverpool	Sign in	16 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Zemen Berhe, PhD (@zemensberhe) reported 4 minutes ago

  My outlook doesn’t work since yesterday on my iPhone and iPad and I see others have similar issues! What can we do @satyanadella @Outlook 🤔

• 
  onelove (@brummy1978) reported 6 minutes ago

  @Outlook locked out of account and verificatiin is not sending code to my phone get the code to back up mail but when i select phone get error frustrating

• 
  Emmanuel Valle (@valle_emma61666) reported 6 minutes ago

  @simoncarrington @Outlook Yep. Skip the form loop and call support or use account recovery from a device he’s used before, same wifi helps a lot. I heard about Fomr and lol even free form tools feel less broken than Outlook’s mess

• 
  Max (@Dobbie_88) reported 8 minutes ago

  @MSFT365Status @Outlook @MSFT365Status still not working 24 hours+ later?? It’s not fixed. I just want to be able to log into my account normally, without having to authenticate how many times I breathe per day!

• 
  Gemma Collins (@Gem83Col) reported 8 minutes ago

  @Outlook @Microsoft How much longer until the issue is resolved? I’ve not had access to my emails since yesterday morning. Absolutely ridiculous!!

• 
  Kareem (@Kareem1702) reported 9 minutes ago

  @KyleDavey86 @Outlook @KyleDavey86 Were you able to fix this? I had the exact same issue with the robot and now I can’t even get that far anymore

• 
  ⋆˚࿔ leti 𝜗𝜚˚⋆ (@b_ookish) reported 10 minutes ago

  @Outlook hey a whole day and we still cant log in with iphone. fix your ****.

• 
  Erick (@erickacevedor) reported 12 minutes ago

  I love (not really) how I need to login each time on outlook web. I mean, each freaking time man @Outlook -- you're a 3.19 TRILLION USD company, I think wont be difficult to fix something like this.

• 
  Katlego Makgaila (@Katlego_Mack) reported 19 minutes ago

  Please fix the Outlook search tool @Outlook @Microsoft

• 
  Hakan (@Hakan1630386105) reported 25 minutes ago

  @wasbeermeneer @Outlook Had this issue; TysonNerd on X sorted it.

• 
  ✨ Laura ✨ (@Laura23WL) reported 25 minutes ago

  @Outlook More the 24 hours later & I still can’t access my emails 🤬🤬🤬 can’t fix it via the ways you’ve mentioned & I need it for work.

• 
  Shardae (@Shardae_Shanice) reported 26 minutes ago

  @Outlook Can you help me log into my Hotmail account ASAP. Phone verification not working and account recovery is failing as it says 2FA is enabled. What have you done??? PLEASE HELP

• 
  Luke Hearns (@LHearns2) reported 29 minutes ago

  @RginaG @Outlook @Microsoft Yup. Same here. And all steps that some people have said fixed the issue for them, have not worked for me either.

• 
  SusieBrien (@SusieBrien) reported 31 minutes ago

  Everytime i go to login to the emails, it keeps saying too many wrong login attemtps and i have to login to Gmail to get a code, so i can then log back in to the Microsoft Outlook. Annoying... @Outlook

• 
  Chayan Chakrabarti (@lazychakrabarti) reported 33 minutes ago

  @Outlook unable to login to my 15 years old Hotmail account even though I have the same phone number, your captcha verifications are so lame

• 
  RAV3N9999 (@rav3n9999) reported 34 minutes ago

  @StockMKTNewz @Outlook just have the worse downtime yesterday that constraint access for millions hotmail and outlook ios users. It has been >24hrs and the access issue has NOT been resolved. Installing AI agent should not be their priority for right now. They should focus on restoring access for their users first!

• 
  ⚡️Rob Truss⚡️ (@robtruss81) reported 37 minutes ago

  @Outlook is the app still down in the uk ? Can’t log in !

• 
  DWayne (@p79579687) reported 39 minutes ago

  @Outlook It’s still not working

• 
  Shaz 🦋 (@soxxylady) reported 39 minutes ago

  @Outlook why haven’t you sorted the mail app out. Still my Mail isnt loading at all. SORT THE OUTAGE OUT. I HAVE IMPORTANT EMAILS ON THERE AND ALL HAVE GONE

• 
  Varun101 (@vroon101) reported 40 minutes ago

  @Outlook fix your service, tried to open mail on your site and it didn't ask me for login!!

• 
  sally (@trolly_dolly6) reported 41 minutes ago

  @Outlook Can’t log onto server I’ve tried all options recommend this is ridiculous now over 24 hours later

• 
  Melanie Marler (@marlermelanie) reported 41 minutes ago

  @Outlook I’m still locked out my Hotmail in the infinite sign in loop. When is this expected to be fixed for all users? Can’t sign in on iPhone or web browser and I really need this account as it’s my main. Concert tickets, reservations and travel plans all not accessible.

• 
  Nicky Cowell (@NickyCowell) reported 45 minutes ago

  @Gem83Col @Outlook @Microsoft Mine is also down but if you log into Hotmail via your web browser it should work. That’s the only way I can check my emails

• 
  Kal (@kaleighlynnnn) reported 49 minutes ago

  @MicrosoftHelps @Outlook email has been down for 24 hours! Asks for phone number then says that service isn't working right now. No other way to verify. help???

• 
  Bex (@rebecca_dray_) reported 52 minutes ago

  @TyredMark @Microsoft @Outlook Yep I’m having the same issue

• 
  Timothy Nichols (@nichols_ti28279) reported 54 minutes ago

  @MartGHtTx @Outlook Volan_xyber can fix this.

• 
  Andrew (@andrewrdn463) reported 56 minutes ago

  @thefrostlord @Outlook Correct passwords are not being accepted by Outlook: "You've tried to sign in too many times with an incorrect account or password."

• 
  Ad Libitum (@JSokaza) reported 56 minutes ago

  The AI bot will tell you that @Outlook know there is an issue too, so this is not new, and still not fixed. Brilliant.

• 
  alli. (@lovemesomeALLI) reported 58 minutes ago

  now I have to file a form to try to reinstate my email account all because of these ******* issues ON YOUR END @Outlook @MSFT365Status !!!!!!

• 
  alli. (@lovemesomeALLI) reported 60 minutes ago

  @faisal9051911 @Outlook I'm having the same issue! 21 years too!