Outlook.com

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

Problems in the last 24 hours

The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Outlook.com Outage Chart 01/31/2026 22:45

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Most Reported Problems

The following are the most recent problems reported by Outlook.com users through our website.

  1. Sign in (57%)

    Sign in (57%)

  2. Website Down (23%)

    Website Down (23%)

  3. Errors (20%)

    Errors (20%)

Live Outage Map

The most recent Outlook.com outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesChevy Chase Website Down
United KingdomLondon Website Down
BelgiumBrussels Sign in
United StatesSan Diego Errors
BrazilSão Paulo Website Down
South AfricaCape Town Errors
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • janieho16 Janie Ho • NYC 🍒 (@janieho16) reported

    @Outlook Does anyone have this issue with Outlook email app? 6x in months On top of that, outlook/.com emails go to junk or don't deliver a lot Body of my mobile app email draft is blank upon opening the draft This is really disatrous and detrimental. This is in MSFT forums a lot, too

  • janieho16 Janie Ho • NYC 🍒 (@janieho16) reported

    @Outlook Microsoft Outlook mobile app is scary. Anyone have issue with the body of draft emails disappearing, permanently, when opening? 6x long draft emails, weeks' research. Gone on desktop too. Forums have the same issue. DM support here takes wks to converse, always forgets issue🙄

  • amph350 D (@amph350) reported

    @Outlook hey fix the too many request thing, i cant log in for about two months now

  • delbani1 del (@delbani1) reported

    @MicrosoftHelps @Outlook Hello I have trying to contact support many times yet no solution for my problem

  • dinksinct David Phillips (@dinksinct) reported

    @Outlook "focused inbox" is terrible, who approved this to default to "on"? Fire them, demote them to coffee runner. Miserable feature and you force us to use google to learn how to turn it off!

  • johnellison John Ellison (@johnellison) reported

    Please don't email me at the moment, @microsoft @Outlook is down on my PC issue might be wider than just me

  • chrsdcook Resist and Persist (@chrsdcook) reported

    @Outlook PLEASE fix search function on Outlook/Hotmail ASAP! I am unable to search emails and respond to earlier emails and threads and it is disrupting my work! Tons of other people complaining about same problem. Please fix ASAP thank you!

  • __joost_ Joost (@__joost_) reported

    Going in circles with Microsoft Outlook support. Via support I am only being redirected. So far that resulted in 6 separate cases and no @outlook that anyone is actually fixing my issues. I already have no mail for a week on my office 365 subscription! @outlook @MicrosoftHelps

  • saleem_it Rai Saleem (@saleem_it) reported

    @Outlook has the worse account recovery method. I recently encountered an issue accessing my account due to SMS verification method stopped working in Pakistan. Official support responded with can't help in any way. Should have informed to setup other verification methods.

  • Rakesh51578159 Rakesh (@Rakesh51578159) reported

    Dear Microsoft Support Team, I am writing to report an issue with the Outlook mobile application on Android. The app consistently crashes immediately upon launch, making it unusable. I have tried restarting the device and reinstalling the application. @Outlook @Microsoft

  • Mikaidesu Mikai (@Mikaidesu) reported

    @Outlook Why do you make it so difficult to recover an email. like i been trying for over a damn year to recover this email and i just forgot the password and the number attached to it i no longer have but i need access to that email for literal work. The FORM you have is trash FIX THIS!

  • manal_v manal verma (@manal_v) reported

    @MicrosoftIndia @Microsoft @Outlook When I try to login to my hotmail account via phone or PC, it fails and I get message "Too many requests". It is frustrating. Done password reset & 2FA. Same on outlook app on Android. Please help resolving this.

  • BytestarX 🕊️Byte💙Star🕊️ (@BytestarX) reported

    Saving attachments to OneDrive does not work in the new Outlook, whereas it works in Outlook (Classic) without any problems. What could be the reason for this? @onedrive @Outlook

  • LiliEarth1 Lili🌺 (@LiliEarth1) reported

    @Outlook hello, I’m having trouble with the Authenticator app. The codes aren’t working

  • tazorack Taz 泰秀樂 (@tazorack) reported

    @Outlook Please fix the New Outlook Desktop program. It needs a lot of work. It needs to have basic functions. Come on already.

  • M1dhun_P Midhun (@M1dhun_P) reported

    @Outlook I need help, I locked out from my personal account. Can't reset the password cause i enabled 2 factor authentication i accidentally remove the account from authentication app. I have the secondary email and phone number but it's not allowing me to login through that

  • NemesisDragoon6 -El Dragoon y sus Recuerdos- 💙🎮🤘 (@NemesisDragoon6) reported

    @Outlook yo wtf is this??? "Please retry with a different device, use a VPN, or other authentication method to sign in." why i can use any of my accounts

  • __joost_ Joost (@__joost_) reported

    Going in circles with Outlook support. Via the support channels I am only being redirected. That resulted in 6 separate cases and no "outlook" that anyone is actually fixing my issue. I already have no mail for a week on my office 365 subscription! @outlook @MicrosoftHelps

  • saballo_jos Jose Saballo (@saballo_jos) reported

    For several days, I’ve been trying to access my Outlook account but keep getting errors like “try again tomorrow.” I’m wondering if I should consider my account lost in this endless loop of poor service and distress. @Microsoft @Outlook

  • Sir_Cornealious Sir Cornealious (@Sir_Cornealious) reported

    Loggin into @Outlook in safari on iPhone is cooked. Let me get this straight, you want me to scan the QR code with an iOS device… *****, I am ALREADY ON THE DEVICE! You want me to have 2 iPhones? WTF do want? Oh, login with password? Sorry “too many attempts”

  • victorino2488 victor (@victorino2488) reported

    @zoegrenfell1 @Outlook @Steve__support can resolve this problem permanently.

  • AlBonDeega Al Bon Deega (@AlBonDeega) reported

    @Xbox So I can't sign in and to contact support I must be signed in Please explain how this is possible, @Outlook ? How can I sign in to my account to contact support to tell them that I can't sign into my account?

  • Aza09100 Assiah (@Aza09100) reported

    @ginez_17 @Outlook same issue, have you find a fix ?

  • pseudokings the pseudokings (@pseudokings) reported

    @Outlook fix your ******* app on Android. I should have received 2 order confirmation emails today but haven't got either. And yes, I checked your insufferable junk mail folder that half of my important emails end up in no matter what settings I change or accounts I white list.

  • zurcnet zurc (@zurcnet) reported

    Is it just me or does @Microsoft @Outlook email through @GoDaddy the biggest piece of ****? Especially if you have several accounts. Always issues signing in and when you are actually able to, issues sending emails.

  • tazorack Taz 泰秀樂 (@tazorack) reported

    @Outlook when can you guys fix the new outlook desktop program so that it can function and have the features of the old outlook program you took from us? It still is struggling to paste excel charts and this is an issue I reported for over more than a year.

  • BytestarX 🕊️Byte💙Star🕊️ (@BytestarX) reported

    @Outlook Saving attachments to OneDrive does not work in the new Outlook, whereas it works in Outlook (Classic) without any problems. What could be the reason for this?

  • MalikSara02 Malik Sara (@MalikSara02) reported

    @tazorack @Outlook TEXT HELP CENTER @ADRIAN_TECHZ TO FIX THIS.

  • DanielEKaufman Dan Kaufman (@DanielEKaufman) reported

    @benhylak I tried something similar on my partner’s @Outlook account with @Copilot. It couldn’t answer basic questions about the calendar. Why isn’t this the most basic functionality? “Big ships move slow” or something else?

  • FROMOTHERSIDEBY FROM THE OTHER SIDE - Australian in Minsk 🇦🇺🇧🇾 (@FROMOTHERSIDEBY) reported

    @Outlook hey fix your system - some update last night stopped any email going through with a PDF attachment marking as spam and rejecting it - many businesses now affected!!!!