Outlook.com status: access issues and outage reports

Problems detected

Users are reporting problems related to: sign in, website down and errors.

Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

Problems in the last 24 hours

The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Time of day (EST)	Number of reports	Baseline
Apr 28, 12:40 AM EDT	0	0
Apr 28, 1:00 AM EDT	0	0
Apr 28, 1:20 AM EDT	0	0
Apr 28, 1:40 AM EDT	0	0
Apr 28, 2:00 AM EDT	0	0
Apr 28, 2:20 AM EDT	0	0
Apr 28, 2:40 AM EDT	0	0
Apr 28, 3:00 AM EDT	0	0
Apr 28, 3:20 AM EDT	0	0
Apr 28, 3:40 AM EDT	0	0
Apr 28, 4:00 AM EDT	0	0
Apr 28, 4:20 AM EDT	0	0
Apr 28, 4:40 AM EDT	0	0
Apr 28, 5:00 AM EDT	0	0
Apr 28, 5:20 AM EDT	0	0
Apr 28, 5:40 AM EDT	0	0
Apr 28, 6:00 AM EDT	0	0
Apr 28, 6:20 AM EDT	0	0
Apr 28, 6:40 AM EDT	0	0
Apr 28, 7:00 AM EDT	0	0
Apr 28, 7:20 AM EDT	0	0
Apr 28, 7:40 AM EDT	0	0
Apr 28, 8:00 AM EDT	0	0
Apr 28, 8:20 AM EDT	0	0
Apr 28, 8:40 AM EDT	0	0
Apr 28, 9:00 AM EDT	0	0
Apr 28, 9:20 AM EDT	0	0
Apr 28, 9:40 AM EDT	0	0
Apr 28, 10:00 AM EDT	0	0
Apr 28, 10:20 AM EDT	0	0
Apr 28, 10:40 AM EDT	0	0
Apr 28, 11:00 AM EDT	0	0
Apr 28, 11:20 AM EDT	0	0
Apr 28, 11:40 AM EDT	0	0
Apr 28, 12:00 PM EDT	0	0
Apr 28, 12:20 PM EDT	0	0
Apr 28, 12:40 PM EDT	0	0
Apr 28, 1:00 PM EDT	0	0
Apr 28, 1:20 PM EDT	0	0
Apr 28, 1:40 PM EDT	0	0
Apr 28, 2:00 PM EDT	0	0
Apr 28, 2:20 PM EDT	0	0
Apr 28, 2:40 PM EDT	0	0
Apr 28, 3:00 PM EDT	0	0
Apr 28, 3:20 PM EDT	0	0
Apr 28, 3:40 PM EDT	0	0
Apr 28, 4:00 PM EDT	0	0
Apr 28, 4:20 PM EDT	0	0
Apr 28, 4:40 PM EDT	0	0
Apr 28, 5:00 PM EDT	0	0
Apr 28, 5:20 PM EDT	0	0
Apr 28, 5:40 PM EDT	0	0
Apr 28, 6:00 PM EDT	0	0
Apr 28, 6:20 PM EDT	0	0
Apr 28, 6:40 PM EDT	0	0
Apr 28, 7:00 PM EDT	0	0
Apr 28, 7:20 PM EDT	0	0
Apr 28, 7:40 PM EDT	0	0
Apr 28, 8:00 PM EDT	0	0
Apr 28, 8:20 PM EDT	0	0
Apr 28, 8:40 PM EDT	0	0
Apr 28, 9:00 PM EDT	0	0
Apr 28, 9:20 PM EDT	0	0
Apr 28, 9:40 PM EDT	0	0
Apr 28, 10:00 PM EDT	0	0
Apr 28, 10:20 PM EDT	0	0
Apr 28, 10:40 PM EDT	0	0
Apr 28, 11:00 PM EDT	0	0
Apr 28, 11:20 PM EDT	0	0
Apr 28, 11:40 PM EDT	0	0
Apr 29, 12:00 AM EDT	0	0
Apr 29, 12:20 AM EDT	0	0
Apr 29, 12:40 AM EDT	0	0

April 29: Problems at Outlook.com

Outlook.com is having issues since 07:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Outlook.com users through our website.

Sign in (66%)
Website Down (18%)
Errors (17%)

Live Outage Map

The most recent Outlook.com outage reports came from the following cities:

City	Problem Type	Report Time
Garland	Website Down	2 hours ago
Sugar Land	Sign in	2 hours ago
Bellingham	Sign in	2 hours ago
Lake Worth	Sign in	3 hours ago
McKinney	Sign in	3 hours ago
Naperville	Sign in	4 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

Dean (@dwpilgrim) reported 4 minutes ago
@Outlook I’m having problems logging into my email on iPhone. Can someone help me fix this?
Jersey (@jerseyish) reported 8 minutes ago
@Outlook Hello My Hotmail Mailbox is inaccessible Fix Your ****
⋆˚࿔ leti 𝜗𝜚˚⋆ (@b_ookish) reported 8 minutes ago
@Outlook hey a whole day and we still cant log in with iphone. fix your ****.
Gemma King (@GemMcKing) reported 8 minutes ago
@Alison_53 @Microsoft @Outlook Same if not longer 😩😡 I think it’s such a big issue but they are not communicating to us all 😩
Jeff Fox (@Fox32Mode) reported 11 minutes ago
@craigtbfc @Outlook Have you been able to sign in yet? I’m having same issue.
Carla 💋︽✵︽ ‎ 🇨🇦❤️ (@PinstripedDiva) reported 14 minutes ago
would like to know why i STILL can't get into my damn emails, can't even use a code, can't reset my password. FIX IT. @Outlook @MicrosoftHelps #Outlook
April Rose 🇨🇦🌹 (@April__Rose__) reported 15 minutes ago
@MSFT365Status so no fix? You people done for the work day?! @Microsoft @Outlook #Microsoft
𝟛𝕝𝕪𝕒 🦢 (@_Cloudyy1) reported 17 minutes ago
@Outlook r u guys okay? FIX THE ISSUE
CODY RICHARDSON (@blkcapholdings) reported 17 minutes ago
@Outlook Clearly the fix isn’t fixed. Test first, not last.
Carol Wilson (@CarolWi99797189) reported 18 minutes ago
@Outlook please get the issue with the mail app sorted out. It’s been down since 10am here in the UK and so I deleted my email account but now cannot reinstall it. This is a major issue since I cannot now access old emails which are needed to resolve legal issues.
Michael (@Michael_Psalm51) reported 19 minutes ago
@kelseyg2010 @Outlook Me too. They are having system problems.
Luke Hearns (@LHearns2) reported 19 minutes ago
@RginaG @Outlook @Microsoft Yup. Same here. And all steps that some people have said fixed the issue for them, have not worked for me either.
Gemma Collins (@Gem83Col) reported 24 minutes ago
@Outlook @Microsoft How much longer until the issue is resolved? I’ve not had access to my emails since yesterday morning. Absolutely ridiculous!!
Greggy Ramone (@GreggyRamone) reported 25 minutes ago
@heartisgone @Outlook Yes it’s Microsoft Exchange on your phone where it says add an account choose from list the exchange instead of outlook see if it lets you login there.
Username (@123mynameis456) reported 28 minutes ago
Come on @Outlook @Microsoft let’s get this email issue fix, this has been several hours now!
Craig (@cjl85718) reported 31 minutes ago
@Outlook what is wrong with Outlook mail on iPhone? Says too many login attempts, when there were zero login attempts. Then after entering password, doesn’t recognize password. Verify human. And repeat. But never actually connects. Problem is def on your end. Again.
⭐️LittleOne⭐️ (@missinflower) reported 31 minutes ago
@Outlook I’ve been trying to log in to my hotmail for the past two hours and it’s not working! What’s happening?! I’m waiting for an urgent email
Mark Young (@2_youngy) reported 39 minutes ago
@kaleighlynnnn @MicrosoftHelps @Outlook Mine still down
Gurjot S (@drewbiebertbh) reported 40 minutes ago
@Outlook fix the issue pls
DingerDegen (@TheDingerDegen) reported 40 minutes ago
@Outlook can you guys get your **** together and fix the damn outlook mail?? this is insane in 2026 We can’t get into our emails? What the hell are you guys doing over there?
Nersu 🏁 (@nrlfilho) reported 42 minutes ago
Hey @Outlook, I’m having problems with my email login since this morning in my iPhone. The system keeping asking me to log in multiple times and every time that I try to, I can’t. Can you guys help me?
Pinkie (@PnkNailsrPrtty) reported 42 minutes ago
It would be great if @Outlook would actually fix the problem… multiple accounts and only one can I get into on one device. Everything else is ****** up. @MicrosoftHelps
GEORGE (@gogs42) reported 43 minutes ago
@MSFT365Status @Outlook @Microsoft I cannot believe it has taken your tech team nearly 12 hours to come up with nothing. Outlook is still down. Awful!
eloise (@eloisecampbel45) reported 48 minutes ago
@Outlook @danamckayradio I am having the same issue aswell I have dm d you. It’s not allowing me to reset password either keeps saying try again tomorrow
Raph (@cam_raphael) reported 49 minutes ago
@Outlook when will this problem be fixed???
Craig (@cjl85718) reported 52 minutes ago
@outlook mail down hard on iPhone. Keeps requesting login while stating too many attempts made at login. Zero attempts actually have been made. Works on iPad and PC - for now.
Phil Hutchings (@PhilHutchings14) reported 53 minutes ago
@MrJoeRobinson @Outlook @Microsoft I feel your frustrations Joseph hopefully you get to the bottom of this issue sooner rather than later and get back logged in #prayforjoe
bastard (@lowkeykermit) reported 57 minutes ago
@Outlook fix your **** jfc how hard is it to send an email verification im boutta tweak tf out
Liam (@Liamdestroyer39) reported 57 minutes ago
@Outlook Haven’t been able to see my emails all day as it’s not working on iPhone 😑
Greggy Ramone (@GreggyRamone) reported 1 hour ago
@lovemesomeALLI @Outlook The app won’t let you login with your other email account?