Outlook.com status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Outlook.com users through our website.

• Sign in (54%)
• Website Down (24%)
• Errors (22%)

Live Outage Map

The most recent Outlook.com outage reports came from the following cities:

City	Problem Type	Report Time
Ciudad Apodaca	Website Down	1 day ago
Ciudad Jardín	Sign in	1 day ago
Renens	Sign in	2 days ago
Santiago de Querétaro	Sign in	3 days ago
Albi	Sign in	4 days ago
Ocean Springs	Errors	6 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jamie (@TaxPayerxxxxx) reported 7 seconds ago

  @Microsoft @Outlook How is it you have to PAY to protect your accounts location wise? Why has no government stepped in here. I have a Hotmail/Outlook account that’s constantly getting Auth prompts from other countries. Why can I not restrict it to my own! It would fix 90% !

• 
  Si Carrington ™️ 🏳️‍🌈🇮🇪 (@simoncarrington) reported 46 seconds ago

  @MicrosoftHelps I need an email address for an elderly friend of mine who has issues with his email. He cant access it and he has important documents on from his Wife who passed away years ago. I cant direct mail you on here. Can you help please?? @Outlook @Microsoft

• 
  Andrew Pereira (@AndrewP204) reported 1 minute ago

  @Outlook I haven't been able to log into my email for days. All sign in methods are not available and it said my pasword has been attemptrd too many times

• 
  Koku Baboni (@ko_baboni) reported 6 minutes ago

  @Outlook, fix Outlook mobile!

• 
  Sreeni (@sree9819) reported 8 minutes ago

  @Outlook I have been trying to get to a live agent for AGES regarding an issue with my account (which has been hacked) and I haven’t received a single helpful response! I am unable to jump on a chat with life agent anymore! How am I supposed to recover my account with no help!!

• 
  Bonynea (@Bonynea) reported 9 minutes ago

  @Outlook It’s been days of failed recovery attempts, unanswered requests, and no real support. I completed the forms, followed every step, and still have no access to my recovery emails. At this point it feels like customers are being ignored instead of helped. Please escalate this issue.

• 
  Chaitanya (@SeekChaitanya) reported 10 minutes ago

  @Outlook You took 4 days to Revert, microsoft outlook is indeed slow

• 
  HIGHBURY HAMBURGERS (@choparteta) reported 10 minutes ago

  if anyone has a @Yahoo..deactvate it..they are pure scum..even when u enter ur password to login they block u..create with @Outlook

• 
  Taz 泰秀樂 (@tazorack) reported 14 minutes ago

  @Outlook @MicrosoftHelps when are you going to add basic Classic @Microsoft Outlook desktop program functions to this terrible non-native new Outlook desktop program?

• 
  Greeny (@GreenDJ1) reported 15 minutes ago

  @Outlook having problems with my account. The hassle to log in is a joke. Looking for help

• 
  Rahul Ratan (@Cipher_Manic) reported 21 minutes ago

  @Outlook Is there any outage? Suddenly, all incoming & outgoing emails stopped, neither were there any mail demons errors #OutlookOutage #MicrosoftOutlook ?

• 
  Han. (@HanaJohnson92) reported 22 minutes ago

  Day 3 without being able to access my emails. I am now able to get a code through my phone number, but then is asking me for a second authentication, I then type in the code my Authy app gives me and it’s not working! @Outlook @MSFT365Status @MicrosoftHelps

• 
  Erdem Pulcu (@ErdemPulcu) reported 22 minutes ago

  @Microsoft cannot make @Outlook find emails in one's inbox. So much of time is being wasted everyday because Outlook doesn't work. Could someone explain to me why anyone should trust their AI models? If they are so good why don't you use it to fix the email??

• 
  tortured hot girl department (@maaaaandyy) reported 23 minutes ago

  I’m removing all my accounts from my @Outlook, since I can’t access my email and I’m worried about losing important information. I can’t believe @Microsoft can’t simply fix an email bug. They are an email company omgggggg

• 
  Trump/Vance🇺🇸TRUE AMERICAN PATRIOT Ticket‼️🇺🇸 (@gina_knight) reported 25 minutes ago

  Did you know if you use Outlook email and want to insert an American Flag emoji, there isn’t one? There’s a gay pride and a rainbow flag though. Fix that @Outlook 🇺🇸🇺🇸🇺🇸

• 
  GUAL CYBR (@gual_cybr) reported 26 minutes ago

  @ViEaglen06 @Outlook I can fix your account! Dm me

• 
  Permian Landman (@PermianLandman) reported 28 minutes ago

  Calling the new @Office @Outlook garbage would be unfair to all garbage. Why the heck would you come out with such a slow web app looking monstrosity. Go back to legacy.

• 
  Stewart 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇨🇦 (@Stewmeak) reported 29 minutes ago

  @Outlook How is your app so terrible and preventing junk/phishing emails going into peoples main inbox? Useless and the worst at it. You must be making something from it.

• 
  Finchwizard (@Finchwizard) reported 30 minutes ago

  We’re in 2026 and @Outlook still can’t fix notifications and badges on iOS. It’s NEVER RIGHT. Always get these mystery notifications. Telling me 2 new emails and there’s only 1. Most frustrating thing. #outlooksucks

• 
  TONY SANDERSON (@EMANONF1) reported 30 minutes ago

  @Outlook Still down here in the uk, outrageous service. Please send to my mobile a code !!! That’s all I need.

• 
  alli. (@lovemesomeALLI) reported 33 minutes ago

  @Drum_y @Outlook @MSFT365Status nope still down can't reset my pw

• 
  Luke Hearns (@LHearns2) reported 38 minutes ago

  @RginaG @Outlook @Microsoft Yup. Same here. And all steps that some people have said fixed the issue for them, have not worked for me either.

• 
  jamie (@jammyzizzle) reported 40 minutes ago

  @Outlook hi what is happening with email it’s been off for a week still can’t login what are you doing about it

• 
  S 🇩🇿 (@LeYaoguai) reported 40 minutes ago

  @Outlook I’m having the 503. X FEServe error when trying to log in …

• 
  Taz 泰秀樂 (@tazorack) reported 48 minutes ago

  @Outlook the new Outlook desktop app needs to go back to the drawing board. It is terrible and does not work as it should. Ya need to build a Native App and not all these web apps with terrible function. This and @MicrosoftTeams new desktop app are bad.

• 
  onelove (@brummy1978) reported 49 minutes ago

  @Outlook locked out of account and verificatiin is not sending code to my phone get the code to back up mail but when i select phone get error frustrating

• 
  ⚡️Rob Truss⚡️ (@robtruss81) reported 52 minutes ago

  @Outlook is the app still down in the uk ? Can’t log in !

• 
  Alex 🌐 (@ajr_codes) reported 56 minutes ago

  Microsoft, why cant I log into my 20+ year old email? Why is it saying "You've tried to sign in too many times with an incorrect account or password." I have 2FA and a backup email + phone number. Why wouldnt you simply ask for the 2FA code??? @Microsoft @Outlook

• 
  alli. (@lovemesomeALLI) reported 58 minutes ago

  Sooo anyone else's email still down, still not allowing them to reset their password? Saying 'too many codes try again tomorrow'??? W T F!!! @Microsoft @Outlook

• 
  Donna Adinolfi (@DonnaSpaGal) reported 59 minutes ago

  Anyone else having @Outlook issues where emails are disappearing, populating, and disappearing. 😔