Outlook.com status: access issues and outage reports
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Full Outage Map
Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.
Problems in the last 24 hours
The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Outlook.com. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Outlook.com users through our website.
- Sign in (71%)
- Website Down (15%)
- Errors (14%)
Live Outage Map
The most recent Outlook.com outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Montreuil
|
Website Down | 2 hours ago |
|
Paris
|
Sign in | 3 hours ago |
|
Lyon
|
Errors | 3 hours ago |
|
Mouans-Sartoux
|
Website Down | 7 hours ago |
 Chelmsford
|
Sign in | 21 hours ago |
|
Nogent-sur-Seine
|
Sign in | 2 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Outlook.com Issues Reports
Latest outage, problems and issue reports in social media:
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Jane Darling (@janeydarling1) reported@outlook We can't sign in. AGAIN. What's going on? And why is this a continuing problem? Please sort it out.
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Alex 🌐 (@ajr_codes) reportedMicrosoft, why cant I log into my 20+ year old email? Why is it saying "You've tried to sign in too many times with an incorrect account or password." I have 2FA and a backup email + phone number. Why wouldnt you simply ask for the 2FA code??? @Microsoft @Outlook
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Timothy Nichols (@nichols_ti28279) reported@MartGHtTx @Outlook Volan_xyber can fix this.
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Moheshwar Amarnath Biswas (@fluentmoheshwar) reported@WindowsLatest Fix @MicrosoftTeams and @Outlook first.
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alli. (@lovemesomeALLI) reported@faisal9051911 @Outlook I'm having the same issue! 21 years too!
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Varun101 (@vroon101) reported@Outlook fix your service, tried to open mail on your site and it didn't ask me for login!!
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peter wilson (@wilsonpeter48) reported@Outlook help I need to send a video in an email buts it's telling me it can't can't due to size but I had this issue before and shrunk the video to nearly nothing but still won't work so how do you manage it pro do it
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Guts (@Guts_1993) reported@Outlook This **** still not working lol
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Simon Ward (@SimonJWard93) reported@Outlook Fix it. It’s getting stupid now. At least give communication you are aware and looking into the issue?
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Mark Young (@2_youngy) reported@Outlook your emails are still not working!
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Ms.Tab00 (@MsTab00) reported@Outlook Posting while your servers are down is asinine behavior 🥴
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TONY SANDERSON (@EMANONF1) reported@TylerJs981 @Outlook Still down, won’t send me a code to my mobile phone!
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Hatice Öztürk (@HaticeOzturk86) reported@UrsullineTV @Outlook Same trouble @MarenXyber on X handled it fast.
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maximus (@craigmaxmus) reported@Outlook what is the issue with outlook email on apple devices . We ca not sign in to email ?
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Hakan (@Hakan1630386105) reported@disnetic @MicrosoftHelps @Outlook Had this issue; TysonNerd on X sorted it.
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alli. (@lovemesomeALLI) reported@outlook @MSFT365Status Soooo it sends a code to my phone but then it says i have 2 step verification and it won't send a code to my email bc it STILL says 'tried too many codes try again tomorrow'🤬🤬🤬🤬🤬🤬 FIX THIS ******* ****
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Neeraj (@Neeraj8k) reported@Outlook what’s the problem? You keep sending all my important emails to junk… please fix this… 😡
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Erick Salas (@MEGAARICK) reportedHey @Microsoft @Outlook I need help, someone logged in my old email account, I lost that phone number so there’s no way to recover it, I tried everything, but it’s not working and someone now added my old account to authenticator app, I need help please, I can provide all info.
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Craig (@cjl85718) reported@simoes_romeo @Outlook Yup. Just fixed it. From last login attempt - need to wait about 1hr. Then these steps: Delete outlook from iPhone mail. Then hard reset phone. Then reinstall Outlook. This worked for me - might help you. Good luck
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Murzban F. Shroff (@MurzbanFShroff) reported@puneetck @Outlook I am a writer facing a huge glitch with my #Outlook. When I try to reply to an existing conversation/thread, the entire conversation disappears. It’s no longer visible in the reply mail. Please help. I have work-related communications suspended. @satyanadella
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Shaz 🦋 (@soxxylady) reported@Outlook WHY ******** HAVE YOU NOT SORTED THE MAIL APP YET. STILL NOT WORKING OR LETTING ME SIGN IN 😡😡😡😡😡 incompetent pricks. My personal work emails are on there and needed 😡😡😡😡😡😡
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Vikram (@v1krams) reported@Microsoft @Windows @Outlook Why does Outlook's auto-fill username feature fail every time after a Windows update? It auto-populates the username, I enter the pswd, & then get an error because the username apparently isn't recognized. Happens after every restart. Frustrating.
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Chris Walker (@Cwalker6033) reported@Outlook please fix the issue, cannot log into my account, cannot reset my password, cannot speak to anyone at Microsoft. Poor support for a paid service!
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Erick (@erickacevedor) reportedI love (not really) how I need to login each time on outlook web. I mean, each freaking time man @Outlook -- you're a 3.19 TRILLION USD company, I think wont be difficult to fix something like this.
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Simon (@SimonFearing) reported@Outlook could somebody help me with signing in to email problems plz
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Souvik Mukherjee (@souvik610) reported@Outlook I'm having authentication error for my outlook email id
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Stewart 🏴 🇨🇦 (@Stewmeak) reported@Outlook How is your app so terrible and preventing junk/phishing emails going into peoples main inbox? Useless and the worst at it. You must be making something from it.
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SpongeBob (@Jack_the_westi) reported@TBanton18 @Microsoft @Outlook I had the same problem a while ago, absolutely impossible to speak to a human at Microsoft to get support, finally I switched to Gmail, caused a lot of disruption because my old Hotmail is used to verify loads of passwords, annoyingly I keep getting reminders to log into Hotmail
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Dodgy Anon (@DodgyAnon) reported@Outlook 4 inscrutable puzzles to help you fight “the robots” only for it to encounter an unexpected error and have me do it again. Useless anti-user company. Absolute out of touch disgrace.
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Dr. Vishal Kumar (@vkfzr) reported@Outlook @MicrosoftHelps I’m unable to access my email account due to issues with two-step verification. The SMS authentication service is not working & I no longer have access to Authenticator app after resetting my device.This has locked me out of my A/c despite genuine user.