Outlook.com status: access issues and outage reports

No problems detected

If you are having issues, please submit a report below.

Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

Problems in the last 24 hours

The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Time of day (EST)	Number of reports	Baseline
Apr 9, 9:20 PM EDT	0	0
Apr 9, 9:40 PM EDT	0	0
Apr 9, 10:00 PM EDT	0	0
Apr 9, 10:20 PM EDT	0	0
Apr 9, 10:40 PM EDT	0	0
Apr 9, 11:00 PM EDT	0	0
Apr 9, 11:20 PM EDT	0	0
Apr 9, 11:40 PM EDT	0	0
Apr 10, 12:00 AM EDT	0	0
Apr 10, 12:20 AM EDT	0	0
Apr 10, 12:40 AM EDT	0	0
Apr 10, 1:00 AM EDT	0	0
Apr 10, 1:20 AM EDT	0	0
Apr 10, 1:40 AM EDT	0	0
Apr 10, 2:00 AM EDT	0	0
Apr 10, 2:20 AM EDT	0	0
Apr 10, 2:40 AM EDT	0	0
Apr 10, 3:00 AM EDT	0	0
Apr 10, 3:20 AM EDT	0	0
Apr 10, 3:40 AM EDT	0	0
Apr 10, 4:00 AM EDT	0	0
Apr 10, 4:20 AM EDT	0	0
Apr 10, 4:40 AM EDT	0	0
Apr 10, 5:00 AM EDT	0	0
Apr 10, 5:20 AM EDT	0	0
Apr 10, 5:40 AM EDT	0	0
Apr 10, 6:00 AM EDT	0	0
Apr 10, 6:20 AM EDT	0	0
Apr 10, 6:40 AM EDT	0	0
Apr 10, 7:00 AM EDT	0	0
Apr 10, 7:20 AM EDT	0	0
Apr 10, 7:40 AM EDT	0	0
Apr 10, 8:00 AM EDT	0	0
Apr 10, 8:20 AM EDT	0	0
Apr 10, 8:40 AM EDT	0	0
Apr 10, 9:00 AM EDT	0	0
Apr 10, 9:20 AM EDT	0	0
Apr 10, 9:40 AM EDT	0	0
Apr 10, 10:00 AM EDT	0	0
Apr 10, 10:20 AM EDT	0	0
Apr 10, 10:40 AM EDT	0	0
Apr 10, 11:00 AM EDT	0	0
Apr 10, 11:20 AM EDT	0	0
Apr 10, 11:40 AM EDT	0	0
Apr 10, 12:00 PM EDT	0	0
Apr 10, 12:20 PM EDT	0	0
Apr 10, 12:40 PM EDT	0	0
Apr 10, 1:00 PM EDT	0	0
Apr 10, 1:20 PM EDT	0	0
Apr 10, 1:40 PM EDT	0	0
Apr 10, 2:00 PM EDT	0	0
Apr 10, 2:20 PM EDT	0	0
Apr 10, 2:40 PM EDT	0	0
Apr 10, 3:00 PM EDT	0	0
Apr 10, 3:20 PM EDT	0	0
Apr 10, 3:40 PM EDT	0	0
Apr 10, 4:00 PM EDT	0	0
Apr 10, 4:20 PM EDT	0	0
Apr 10, 4:40 PM EDT	0	0
Apr 10, 5:00 PM EDT	0	0
Apr 10, 5:20 PM EDT	0	0
Apr 10, 5:40 PM EDT	0	0
Apr 10, 6:00 PM EDT	0	0
Apr 10, 6:20 PM EDT	0	0
Apr 10, 6:40 PM EDT	0	0
Apr 10, 7:00 PM EDT	0	0
Apr 10, 7:20 PM EDT	0	0
Apr 10, 7:40 PM EDT	0	0
Apr 10, 8:00 PM EDT	0	0
Apr 10, 8:20 PM EDT	0	0
Apr 10, 8:40 PM EDT	0	0
Apr 10, 9:00 PM EDT	0	0
Apr 10, 9:20 PM EDT	0	0

At the moment, we haven't detected any problems at Outlook.com. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Outlook.com users through our website.

Sign in (49%)
Errors (26%)
Website Down (25%)

Live Outage Map

The most recent Outlook.com outage reports came from the following cities:

City	Problem Type	Report Time
El Copey	Errors	2 hours ago
Cincinnati	Errors	3 hours ago
Quito	Sign in	6 hours ago
Atlanta	Sign in	6 hours ago
Township of Abington	Sign in	7 hours ago
Apopka	Sign in	7 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

Mister Kayne (@MisterKayne76) reported 2 minutes ago
Over 10 lockouts and endless appeals later, @Outlook is officially the most "secure" account I own—mostly because even I can't get into it. @Microsoft , please fix this verification loop. It’s exhausting.
Andy Urquhart (@PolarBearAU) reported 4 minutes ago
@Outlook I need to speak with an outlook technician ASAP. Using your website to fix my issue is exhausting and terrible. I need a human, not AI.
Joe Fairbanks 🇮🇱 (@pasadena792) reported 6 minutes ago
@stevesi First thing to do is get rid of the terrible @Outlook web wrapper and bring back Mail & Calendar.
Ali Haider (@SAH_HAIDER) reported 7 minutes ago
@Outlook 365: (top banner) You need to sign in to keep using mail Me: signs in Outlook 365: You signed out of your account. It’s a good idea to close all your browser windows. Me: YEAH! Exactly what I wanted!!!
Lee Charters (@cheeckycharters) reported 9 minutes ago
@Outlook Can't message you. So I'll have to post this. My phone of 8yrs just died so I got a new one. Tried to sign in multiple times but no joy with password, couldn't use authenticator as no password. Been locked out of my email account that I've had for 25yrs. Help please.
Tom sayer (@Jeffnel429545) reported 11 minutes ago
@Microsoft @Outlook Fix outlook online and update your status page you jackasses
🌟Aalyaa🌟 (@aa1yea) reported 13 minutes ago
Why are @beehiiv newsletters not being delivered to @Outlook? Is it a glitch?
rem (@honeyzerogo) reported 15 minutes ago
@gmail @Outlook Some of us have jobs. U need to fix this
Wittig Lyon (@ibn_wittig) reported 16 minutes ago
@hameedkanz @Outlook @Live What's the error message? Is it csv or?
Joshua Dixon (@jcshuadixcn) reported 18 minutes ago
@Outlook @MicrosoftHelps I’m locked out of my Outlook due to broken Authenticator after switching phones. Tried all options. Need human support.
Le Hunch in Da Trunk: Part Deux (@PeonhuskLIVES) reported 24 minutes ago
Hey @Outlook wtf is your issue w/ signing on ipads? The ONLY time y'all won't let me sign-in is when it's on an ipad. Also, STOP DEFAULTING TO SENDING VERIFICATION CODES TO AN ALTERNATE EMAIL, I KNOW MY PASSWORDS.
Trevor Harris (@THarris1519) reported 27 minutes ago
@Outlook @MicrosoftHelps can someone help me get my email address back and unblocked. Really creating an unnecessary issue in my life.
Shawn Farrell (@farrellshawnp) reported 32 minutes ago
.@Microsoft .@Outlook hold notices from a public library shouldn't be the innocent targets of your rate limiting. Please fix this!
Bonita Aplomb (@OKen_Ishii) reported 33 minutes ago
@Outlook this is a terrible platform, no idea how yall have conned so many companies into using it
Jake (@NiKes619) reported 35 minutes ago
@Outlook the new Outlook performance is just TERRIBLE.
Cheekyman81 (@1_hsm) reported 39 minutes ago
@Outlook @MicrosoftHelps I’ve been locked out of my Hotmail account for over a month. I’ve submitted the recovery form multiple times with correct details, but it’s rejected immediately each time.I was advised to submit a reinstatement request, which I did, but not working.
some **** (@imasket123) reported 44 minutes ago
@Outlook fix ur customer service ****
rachel. (@ditz4baldie) reported 44 minutes ago
@Outlook I’ve sent a direct message already. The problem is my son has set up 2 step verification but has no access to his phone since it’s been stolen but needs to access his emails for his insurance details
A R Pᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠ (@altieri_palorca) reported 46 minutes ago
@Outlook I need my Outlook mailbox restored to a date before April 6. This was NOT deletion — the attacker overwrote the body of multiple emails. I urgently need this escalated to the engineering team before the server snapshots expire.
sheenbean (@loisetwt) reported 47 minutes ago
I currently have 2 Outlook accounts for 2 diff. jobs. When I try to log into one of the accounts, the verification code notification keeps being sent to the other work account instead. please resolve this issue so I can access the correct account? @Outlook @MicrosoftHelps
Cindy Bisset (@bisset_cindy) reported 48 minutes ago
@Outlook Get back to the real work? Does anyone know what ******** is Microsoft’s problem. I have not been able to work for weeks . What ********
Old Man Axlzero (@axlzero666) reported 49 minutes ago
@Outlook do you idiots have any idea how ******* broken your customer support system is it does nothing to help customers your menus run people around in circles on the phone and leads to disconnected number you can access online chat support and if someone steals your email you
Brian Fontana (@CodeFoxtrot) reported 50 minutes ago
@IAmTimCorey @Copilot @Outlook I uninstalled copilot and m365 last week, will try again in the future! I think the first biggest issue they need to fix, is why there are two copilot apps that appear to be similar, but are self-described to be different, and then you need to have two on your system. Doesn't make much sense!
CryptoKong (@CryptoKong59483) reported 51 minutes ago
How embarrassing for @satyanadella showing how @Windows legacy bloat and tech debt is putting mission critical, national-visibility use of #Windows is broken. The @Outlook team should be scrambling.
Douglas Pratt (@dppratt) reported 51 minutes ago
@outlook Our company email still down. When will this be resolved?
Ryan Ricardo Dunkley (@ryanricardo76) reported 54 minutes ago
@MandatesHonor @Outlook @LittlePoohBear_ Having the same issue too
Bob (@Bob_of_Baghdad) reported 56 minutes ago
@Outlook What’s going on with email Templates missing? This has totally destroyed our work flow. Please fix asap.
Snacktime (@Snacktime_17) reported 56 minutes ago
@Outlook can you fix your spam filters. I keep marking emails as junk but seems your ML retraining and spam categorisation models are outdated. I'm half considering shifting my main account and using @gmail
Alexander Billy (@economalex) reported 60 minutes ago
It seems extremely likely the US is experiencing either (a) a series of cyber attacks or (b) basic web infrastructure issues. Both @gmail and @Outlook have been down in the same week.
Molly A. Walker (@mwalkercom) reported 1 hour ago
.@Yahoo @YahooCare Yahoo has taken over my @Outlook email for my Yahoo and domain email address and my computer guy can't fix it, except to direct me to web mail. He doesn't believe upgrading to Windows 11 will fix this. Please suggest a fix. Thank you.