Outlook.com status: access issues and outage reports
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Full Outage Map
Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.
Problems in the last 24 hours
The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Outlook.com. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Outlook.com users through our website.
- Sign in (68%)
- Errors (16%)
- Website Down (16%)
Live Outage Map
The most recent Outlook.com outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Dallas
|
Sign in | 1 hour ago |
|
Arlington
|
Sign in | 4 hours ago |
|
Township of Evan
|
Errors | 6 hours ago |
 Liverpool
|
Sign in | 8 hours ago |
|
Williamsville
|
Errors | 9 hours ago |
 Andernos-les-Bains
|
Website Down | 10 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Outlook.com Issues Reports
Latest outage, problems and issue reports in social media:
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Monika Mullins (@Mbratz123) reportedNot realizing @Microsoft @Outlook was down it made me verify like 20 times on my iPhone today
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Andrew (@andrewrdn463) reported@thefrostlord @Outlook SAME PROBLEM HERE FROSTLORD- Correct passwords are not being accepted by Outlook: "You've tried to sign in too many times with an incorrect account or password."
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TONY SANDERSON (@EMANONF1) reported@Outlook I can not believe the incompetence at this company, my email is still down, they just will not send me a code to reset my work/private account. I have just had to wait a full 7 days to try again, nothing and now they want me to wait 28 days!!!
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Internet Politician (@NetRant1) reportedI can't believe this... @Outlook totally forgot to add an option to sign into a different email How are we supposed to change the sign in email @MicrosoftHelps
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⋆˚࿔ leti 𝜗𝜚˚⋆ (@b_ookish) reported@Outlook hey a whole day and we still cant log in with iphone. fix your ****.
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Wild (@Wildlvl) reported@Outlook @simoncarrington @Outlook i have been messaging you for the same damn problem and you havnt answered in 2 days
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👑Cass✨ (@ItsCas_tho) reported@Outlook I can’t log in my email and when I try to get help it’s asking me to sign in
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RAV3N9999 (@rav3n9999) reported@StockMKTNewz @Outlook just have the worse downtime yesterday that constraint access for millions hotmail and outlook ios users. It has been >24hrs and the access issue has NOT been resolved. Installing AI agent should not be their priority for right now. They should focus on restoring access for their users first!
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Winston Smith (@OceaniaRm101) reported@Outlook Come on guys. Mail is still not working. Down for over a day. Any idea when this will be resolved?
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Bex (@rebecca_dray_) reported@TyredMark @Microsoft @Outlook Yep I’m having the same issue
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Erick Salas (@MEGAARICK) reportedHey @Microsoft @Outlook I need help, someone logged in my old email account, I lost that phone number so there’s no way to recover it, I tried everything, but it’s not working and someone now added my old account to authenticator app, I need help please, I can provide all info.
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Simon Ward (@SimonJWard93) reported@Outlook Fix it. It’s getting stupid now. At least give communication you are aware and looking into the issue?
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Jimmy Fallon (@JimmyFal) reported@Microsoft @Outlook I can post this screenshot into ANY AI and they will ALL come back and tell me this email is a scam, so shouldn't we expect the same from the @outlook mail filter? Please DO BETTER, why is this hard at least let us in on the technical issues as to why this is so hard!
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Zemen Berhe, PhD (@zemensberhe) reportedMy outlook doesn’t work since yesterday on my iPhone and iPad and I see others have similar issues! What can we do @satyanadella @Outlook 🤔
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Craig (@cjl85718) reported@simoes_romeo @Outlook Yup. Just fixed it. From last login attempt - need to wait about 1hr. Then these steps: Delete outlook from iPhone mail. Then hard reset phone. Then reinstall Outlook. This worked for me - might help you. Good luck
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RAV3N9999 (@rav3n9999) reported@MSFT365Status Hi @Outlook and @MSFT365Status It has been >24hrs and lots of us did the steps you listed. I myself just tried to access my email accounts a minute ago through ios email app and also Outlook email app. This is still NOT working! It keeps asking for entering the captcha codes and not excepting the entered password! Can you please prioritize the resolution of this access issue?
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Kelsey Goodwin (@kelseyg2010) reported@MicrosoftHelps @Outlook when are you going to get your **** together and get the iPhone problem fixed? We're going on 3 days now.
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Timothy Nichols (@nichols_ti28279) reported@HollyKing810925 @Outlook Volan_xyber can fix this.
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K Grimsley (@KazzaGrims) reported@Outlook two step verification not working. I cannot wait 24hrs for a reset on emails and typical no human contact to help 🙄
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Kareem (@Kareem1702) reported@KyleDavey86 @Outlook @KyleDavey86 Were you able to fix this? I had the exact same issue with the robot and now I can’t even get that far anymore
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Gemma Collins (@Gem83Col) reported@Outlook @Microsoft How much longer until the issue is resolved? I’ve not had access to my emails since yesterday morning. Absolutely ridiculous!!
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Jeff Wolfe (@JeffWolfeCRE) reported@Microsoft @Office @Outlook I have been waiting for 24 hours for someone to contact me about my email issues. Please dm me today.
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TONY SANDERSON (@EMANONF1) reported@Outlook Still down here in the uk, outrageous service. Please send to my mobile a code !!! That’s all I need.
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Ellie Harris (@ellieeeharris) reported@Outlook how is outlook still down!! I haven’t been able to get onto my emails for a couple of days now. Help!!
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TONY SANDERSON (@EMANONF1) reported@Outlook Email still down here in the UK. How can I work like this?
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maximus (@craigmaxmus) reported@Outlook what is the issue with outlook email on apple devices . We ca not sign in to email ?
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jen (@JackalopePoop) reported@Outlook wtf is going on with email login -- why is the valid password with the special characters that you made me specifically choose not enough for me to login from the same exact laptop I use every day?
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Stewart 🏴 🇨🇦 (@Stewmeak) reported@Outlook How is your app so terrible and preventing junk/phishing emails going into peoples main inbox? Useless and the worst at it. You must be making something from it.
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eloise (@eloisecampbel45) reported@Outlook @danamckayradio I am having the same issue aswell I have dm d you. It’s not allowing me to reset password either keeps saying try again tomorrow
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HIGHBURY HAMBURGERS (@choparteta) reportedif anyone has a @Yahoo..deactvate it..they are pure scum..even when u enter ur password to login they block u..create with @Outlook