Outlook.com status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Outlook.com users through our website.

• Sign in (67%)
• Website Down (17%)
• Errors (16%)

Live Outage Map

The most recent Outlook.com outage reports came from the following cities:

City	Problem Type	Report Time
London	Sign in	10 hours ago
Talavera de la Reina	Sign in	11 hours ago
Bengaluru	Sign in	20 hours ago
Twinsburg	Sign in	1 day ago
Grand Marsh	Sign in	2 days ago
Greensburg	Sign in	2 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Justagirlxo (@Justagirlx6293) reported 6 minutes ago

  @Outlook when are you going to fix this login issue??? I have an event to attend but cannot access my emails to get access to my ticket! Getting really peeved off with this now. What a JOKE 😡

• 
  Dr. Vishal Kumar (@vkfzr) reported 8 minutes ago

  @Outlook @MicrosoftHelps I’m unable to access my email account due to issues with two-step verification. The SMS authentication service is not working & I no longer have access to Authenticator app after resetting my device.This has locked me out of my A/c despite genuine user.

• 
  Kyle Davey (@KyleDavey86) reported 8 minutes ago

  . @Outlook I am being told my account is locked out. I need to verify I’m a human with a press and hold button. I have tried this several times and it keeps saying try again. How do I fix this and is there an actual person to assist in getting me access to my emails again?

• 
  Jersey (@jerseyish) reported 9 minutes ago

  @Outlook Hello My Hotmail Mailbox is inaccessible Fix Your ****

• 
  Pinkie (@PnkNailsrPrtty) reported 9 minutes ago

  It would be great if @Outlook would actually fix the problem… multiple accounts and only one can I get into on one device. Everything else is ****** up. @MicrosoftHelps

• 
  Winston Smith (@OceaniaRm101) reported 9 minutes ago

  @Outlook Come on guys. Mail is still not working. Down for over a day. Any idea when this will be resolved?

• 
  Gemma Collins (@Gem83Col) reported 11 minutes ago

  @NickyCowell @Outlook @Microsoft Na mine isn’t working. Asking for last digits of phone number but then saying it’s not working and to verify another way

• 
  Dodgy Anon (@DodgyAnon) reported 11 minutes ago

  @Outlook 4 inscrutable puzzles to help you fight “the robots” only for it to encounter an unexpected error and have me do it again. Useless anti-user company. Absolute out of touch disgrace.

• 
  Wild (@Wildlvl) reported 15 minutes ago

  @Outlook WHAT ARE YOU DOING???! WE ARE STILL WAITING FOR YOU TO FIX THE ISSUE!! MY WORK DEPENDS ON IT

• 
  Ofelia lizcano (@Ofelializc12198) reported 18 minutes ago

  @Outlook have had my Hotmail for like 20 years and now I can’t get in. I hate the world we live in where I can’t just talk to someone and solve the problem. Literally everything is useless for support. Companies don’t care to help you anymore.

• 
  Jacob McClellan (@JacobAMcClellan) reported 19 minutes ago

  @Outlook Fix outlook on iPhone. Been down for over 12 hours now. Worry about this other stuff after you fix existing services.

• 
  Carrie (@UNCgirl99) reported 20 minutes ago

  @Outlook still can’t get logged into my Hotmail account. Are there still issues currently? It won’t even let me change my password as an attempt to get it.

• 
  Greggy Ramone (@GreggyRamone) reported 20 minutes ago

  @TechWTaylor @Outlook Mine started working again this morning. I’m able to send and receive emails again. Maybe the fix is a slow roll out.

• 
  Simbaaa (@simoes_romeo) reported 20 minutes ago

  @cjl85718 @Outlook did resolve the problem? I have the same issuee.

• 
  Bex (@rebecca_dray_) reported 22 minutes ago

  @TyredMark @Microsoft @Outlook Yep I’m having the same issue

• 
  Mukund (@ibmindia2011) reported 25 minutes ago

  @lazychakrabarti @Outlook I am also facing the same issue are you going to off hotmail service in India?

• 
  TONY SANDERSON (@EMANONF1) reported 27 minutes ago

  @Outlook Email still down here in the UK. How can I work like this?

• 
  LaubeQ (@LaubeQ28) reported 27 minutes ago

  Hey @Outlook we use you for work and all my colleagues and I run into this very annoying bug where you will reply to someone, it stops the typing cursor as if you clicked away and when you press space it will archive the e-mail chain. Can you please fix ASAP? thanks.

• 
  Chris Walker (@Cwalker6033) reported 28 minutes ago

  @Outlook please fix the issue, cannot log into my account, cannot reset my password, cannot speak to anyone at Microsoft. Poor support for a paid service!

• 
  DWayne (@p79579687) reported 29 minutes ago

  @Outlook It’s still not working

• 
  Jeff Fox (@Fox32Mode) reported 35 minutes ago

  @craigtbfc @Outlook Have you been able to sign in yet? I’m having same issue.

• 
  Dyspocito / dyspocito.bsky.social (@dyspocito) reported 39 minutes ago

  So I’m just completely locked out of my @Outlook account with no possible way to login.

• 
  Helen Clare (@HelenClarex) reported 40 minutes ago

  @Outlook haven’t been able to log in to my email on iPhone or desktop. Keeps saying I’ve entered my password wrong too many times (I haven’t) I’m not able to login via a code or any other way 🤬

• 
  alli. (@lovemesomeALLI) reported 45 minutes ago

  @Drum_y @Outlook @MSFT365Status nope still down can't reset my pw

• 
  alli. (@lovemesomeALLI) reported 46 minutes ago

  @CarlaJo56727016 @Microsoft @Outlook I have it on my phone already, same issue

• 
  Raph (@cam_raphael) reported 46 minutes ago

  @Outlook when will this problem be fixed???

• 
  DingerDegen (@TheDingerDegen) reported 53 minutes ago

  @Outlook can you guys get your **** together and fix the damn outlook mail?? this is insane in 2026 We can’t get into our emails? What the hell are you guys doing over there?

• 
  K2 (@whatbluecheck) reported 53 minutes ago

  @Outlook Hotmail access has become impossible. With password "You've tried to sign in too many times with an incorrect account or password." and then with phone verification "That verification method isn't working right now." What the hell Microsoft??? Locked out of emails for a couple of weeks now.

• 
  TONY SANDERSON (@EMANONF1) reported 57 minutes ago

  @TylerJs981 @Outlook Still down, won’t send me a code to my mobile phone!

• 
  Oktay (@OktayAykut1) reported 58 minutes ago

  @MicrosoftHelps @Microsoft @Outlook Update: I finally managed to recover my account. I had to install the Outlook app on iOS and go through the “forgot password” process there. Somehow the verification (robot test) worked there, and I was finally able to reset my password. This just shows how broken the system is — the same process didn’t work anywhere else. Also, Microsoft’s support is even worse than the system itself. No real help, no human support, just useless automated responses. This experience was extremely frustrating.