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Outlook.com

Outlook.com status: access issues and outage reports

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Full Outage Map

Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

Problems in the last 24 hours

The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Outlook.com. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Outlook.com users through our website.

  • 51% Sign in (51%)
  • 25% Errors (25%)
  • 24% Website Down (24%)

Live Outage Map

The most recent Outlook.com outage reports came from the following cities:

CityProblem TypeReport Time
Saint-Joseph-de-Sorel Website Down 55 minutes ago
Sandy Sign in 2 hours ago
Barcelona Sign in 3 hours ago
Cherbourg-Octeville Website Down 4 hours ago
Weston Sign in 4 hours ago
Port Orange Sign in 6 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • pasadena792
    Joe Fairbanks 🇮🇱 (@pasadena792) reported

    @stevesi First thing to do is get rid of the terrible @Outlook web wrapper and bring back Mail & Calendar.

  • axlzero666
    Old Man Axlzero (@axlzero666) reported

    @Outlook do you idiots have any idea how ******* broken your customer support system is it does nothing to help customers your menus run people around in circles on the phone and leads to disconnected number you can access online chat support and if someone steals your email you

  • TD2timeMVP
    Daniel Burapavong (@TD2timeMVP) reported from City of Atlanta, Georgia

    Tried the new Outlook app on Windows 11 for a few weeks and reverted back to classic cause of weird email formatting issues. In replies, my emails were returned all stretched out and looked out of whack. @Microsoft @Outlook @Windows

  • loisetwt
    sheenbean (@loisetwt) reported

    I currently have 2 Outlook accounts for 2 diff. jobs. When I try to log into one of the accounts, the verification code notification keeps being sent to the other work account instead. please resolve this issue so I can access the correct account? @Outlook @MicrosoftHelps

  • josephburt
    Hey Its Burt (@josephburt) reported

    Probably not what @Microsoft /@Office want to hear... yeah can you remote in and fix the two @Outlook apps running. Sounds like you still can't make a stable OS ...

  • loisetwt
    sheenbean (@loisetwt) reported

    @Outlook I currently have two Outlook accounts for two different jobs. When I try to log into one of the accounts, the verification code notification keeps being sent to the other work account instead. please help me resolve this issue so I can access the correct account?

  • 1BOMBDIGGITYBOO
    M$. FIT (@1BOMBDIGGITYBOO) reported

    My reminders ain’t reminding. Fix it! @Outlook

  • altieri_palorca
    A R Pᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠ (@altieri_palorca) reported

    @Outlook I need my Outlook mailbox restored to a date before April 6. This was NOT deletion — the attacker overwrote the body of multiple emails. I urgently need this escalated to the engineering team before the server snapshots expire.

  • Jeffnel429545
    Tom sayer (@Jeffnel429545) reported

    @Microsoft @Outlook Fix outlook online and update your status page you jackasses

  • Joel94994231
    Joel (@Joel94994231) reported

    @mentalmasterpie @Outlook Problems everywhere. Microsoft Outlook is such trans

  • sirpenski
    Pfs (@sirpenski) reported

    @WilliamShatner Captain, I wish you were on @NASAArtemis. Maybe you could channel Spock and fix @Outlook for the crew.

  • FreakyPatty
    Patricia Young (@FreakyPatty) reported

    @Outlook what is happening with #microsoft & #microsoft? Changed my password for outlook yesterday as PW I used for years being rejected and now my new PW keeps saying ‘too many login attempts’ verifying with you ‘prove you are a human’ is hard

  • nkk8314
    nkk501 (@nkk8314) reported

    @Outlook could you please help me with my email address. I am unable to login and it is saying I am blocked due to not enough verification

  • Joseph3T
    J.T. (@Joseph3T) reported

    @Outlook customer service is absolutely terrible…

  • thefrostlord
    frostlord (@thefrostlord) reported

    @andrewrdn463 @Outlook i have the same issue also a lot of people have the same issue fix @Outlook

  • xJoeyxKnucklesx
    JC Castañeda (@xJoeyxKnucklesx) reported

    @sh69147 @Outlook I got same problem VaultEdgeX helped me

  • 1_hsm
    Cheekyman81 (@1_hsm) reported

    @Outlook @MicrosoftHelps I’ve been locked out of my Hotmail account for over a month. I’ve submitted the recovery form multiple times with correct details, but it’s rejected immediately each time.I was advised to submit a reinstatement request, which I did, but not working.

  • NRose_N5
    N Rose (@NRose_N5) reported

    @tanfrancisco @Outlook I have exact same issue and I’m going INSANE! Important documents need to be accessed! Did you manage to get through to an actual human at all?

  • 1_hsm
    Cheekyman81 (@1_hsm) reported

    @Outlook why are your teams refusing to help with my Hotmail account recovery and just asking me to fill out recovery forms again and again. This is not working. This is my own personal data which I have a right to. Please help me

  • Mari0am
    𝙈𝙞𝙢 (@Mari0am) reported

    @Outlook your services are not working, Ican’t get back any of my emails and YOU don’t have contact support. What am I supposed to do now?

  • altieri_palorca
    A R Pᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠ (@altieri_palorca) reported

    @Outlook My case involves MAILBOX CORRUPTION, not deletion. I need this escalated to the engineering team. Only they can restore internal server snapshots. The attack happened yesterday — there is still time.

  • ChrisPred
    Chris Pred (@ChrisPred) reported

    @keeganlanier @Outlook I haven’t noticed it myself as I use Outlook on my iPad Pro with a M365 account. Are you connecting to Exchange server or another email provider such as Google or iCloud? I am thinking it could be a sync issue with IMAP or something along those lines.

  • LiamD21
    Liam Donoghue (@LiamD21) reported

    @Outlook I am having trouble logging into my account. I changed my password on my desktop yesterday and trying to update on my phone and it won’t work. I then try and log into my desktop and it won’t let me as I have ‘tried to many times’.. this is ridiculous

  • hellovaras
    Jose Luis (@hellovaras) reported

    @Microsoft @Outlook Why can't you get your ToDo lists to share without any problems. You are a multi-billion dollar corporation that can't fix $2 problems. #Microsoft

  • iam_Pacho
    Oluwanishola (@iam_Pacho) reported

    Can you fix this damm bug!!! Its frustrating waiting for emails all day.... @Outlook

  • lizakabe
    Lover you 3000 Midnights (@lizakabe) reported

    Hey @Outlook I can’t change my password because I can’t change my phone number. How do I fix this so I don’t lose my email address? I’ve been trying for a solid month with not one thing working and everything I do try you deny saying not enough information to grant me access!

  • betsyjulia
    Betsy Robinson (@betsyjulia) reported

    @Outlook HELP! I cannot sign in to Outlook. It's permanently marked closed because of too many attempts with wrong password. When I try to change password, my 2nd verification cell phone attempt gets "this method is not available." I cannot find help anywhere.

  • NEO_England
    NEO_England (@NEO_England) reported

    @Outlook Dear Microsoft. I’m locked out of my personal email, my authentication on my phone is linked as recovery for my business email. I get a prompt to enter my mobile so I can get a text to be greeted with ‘it’s not working right now’. I have forgotten my password and have tried countless hours trying to get my personal email up and running… one course of action was encountering AI chat which was useless! I am at the end of my tether now as it’s been over a month of trying and as you can appreciate, it’s incredibly disruptive. I have some very important personal emails that I can’t now access! I can’t speak to a human so how can you remedy this?

  • OGBC_Llama
    🇬🇧 (@OGBC_Llama) reported

    @Outlook , Hi my outlook app appears to be down ?

  • mattayoub1
    Matt Ayoub (@mattayoub1) reported

    @Outlook @Microsoft it’s been WEEKS and my Hotmail is STILL in another language! Can someone please contact me and actually follow through till the issue is resolved?