Outlook.com status: access issues and outage reports
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Full Outage Map
Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.
Problems in the last 24 hours
The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Outlook.com. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Outlook.com users through our website.
- Sign in (53%)
- Errors (24%)
- Website Down (23%)
Live Outage Map
The most recent Outlook.com outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Toronto
|
Sign in | 1 hour ago |
 Woodbridge
|
Sign in | 3 hours ago |
|
Toronto
|
Sign in | 5 hours ago |
|
Olive Branch
|
Sign in | 6 hours ago |
|
Burlington
|
Website Down | 6 hours ago |
 Dublin
|
Sign in | 7 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Outlook.com Issues Reports
Latest outage, problems and issue reports in social media:
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kaitlynn (@k8lynn69) reported@Outlook heyo, i can’t reserv retrieve emails on my iphone mail app. it says cannot get mail the connection to the server failed. can you help a girl out, please & tyyy
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packet_lost (@chiefnoah13) reported@Outlook's web UI is completely ******* broken. Trying to type anything *in a message box* with a 'R' causes it to try to generate a reply to the email I'm currently writing. Only @Microsoft could **** something so ******* BASIC up so badly.
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Natalie Scollard CIR Realty (@nscollard) reported@Outlook app still not working/synching. Your update 2 hours ago said it should be working by next update scheduled for midnight... support page now showing "will take some time." Next update scheduled for 3:30 am. SO frustrating.
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Roberto (@robytall) reported@outlook down until 4 am cet but microsoft was silence
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Promopunk (@jonreens) reported@Outlook Doing a bang-up job on this fix - almost 12 hours down.
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Tiffany - The Fact Finder (@Tiffany45663788) reported@Outlook Are you going to announce when this crash issue is fixed? It’s been 24hrs and I still don’t have access to Outlook. It’s getting to the point where class action law suit can be handy….
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Cat McGill 😎🧚♀️🤦🏼♀️ (@RealCatMcGill) reported@Outlook Outlook is not syncing with Gmail or exchange server email
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John Ellison💙 🏴 🇵🇸 🇺🇦🦉 SWFC Blues Guitarist (@johnellison) reported@BritBox_UK ok fixed now it's crappy @Microsoft @Outlook that had the issue, thanks for getting back so promptly
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hahazia (@hahazia1) reported@stefanudziela @Outlook still not working！
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Mike Morris (@emmisary) reported@stefanudziela @Outlook It seems like this issue is fixed!
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kaitlynn (@k8lynn69) reported@Outlook i’m having troubles with my outlook mail on my iphone app. it says cannot get mail, the connection to the server failed. can you help me with this? please & ty
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Mae-Ann Bustamante (@maanbustamante) reportedany outage for @Outlook mobile app????
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Mae-Ann Bustamante (@maanbustamante) reported@Outlook no emails on my outlook app, it's empty. both personal and work email. any outage?
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Brandon Conrad (@Bcon1207Conrad) reported@Outlook emails not syncing again… two times in one week not cool… Please fix ASAP!!
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Samith Bajaj (@SamithBajaj) reported@Outlook hi is there an issue with your service? Unable to get my emails and it shows error 500 while reonnecting to the mail box.
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Jack Arnold (@jwellsarnold) reported@outlook a lot of productivity lost today because of the Mac-Outlook-Gmail *****. is there any way you could let us know this is your problem so that we aren't trying to fix things on our end?
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Traci Coulter Mulligan (@TraciCoulter) reported@Outlook @Microsoft365 Zero inbox because Outlook for Mac is not working. But, uh, ok.
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엘스💎 (@elsbdm) reported@Outlook Hi! For emailmarketing I make use of gifs, but since some weeks they don't appear & I get an error message 'the linked image cannot be displayed etc..'. It works on gmail but also on outlook mobile, web but not on the desktop version. What's the problem? Can I fix this?
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ᴍᴀʀᴋ ᴛᴀɴ (@iammarkryantan) reportedReally love @Outlook mobile, but this recent outage made me switch back to the default email app. For such an ubiquitous app from a huge company like @Microsoft, it’s quite a shame that this issue slipped through to production. 🤷
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rebecca78 (@rebecca7817) reported@Outlook Hello Outlook team, I’m having a problem with my outlook account. I’m trying to send off emails today but can’t - I can’t type email addresses into the TO section!!! It’s been blocked for reason - please help I’m working and can’t send emails!!
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Let's Get Biden To Quit Immediately Association (@udontmatter1) reported@Outlook When are you going to fix the Outlook app?
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V.XXVI (@iKrys526) reportedI really need to get rid of my Hotmail account…like I really use it for shopping and stuff like that BUT everytime I have to enter in the password there’s an issue. LIKE WTF? I have it written down and somehow that’s not it 🙄 BULLSHIT!!! @Outlook
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Jon Knight 🌍⬇️🚽 (@J0nKn1ght) reported@outlook My android mobile app still has an empty inbox, despite service status saying it's been fixed. Office account shows 'sync off for all items'. Webmail is fine, so it's just an app problem. Is there still a problem with the service? If not, how can I fix this?
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Dr Edgar Allan Cow 🌹🌻 (@cowandstuff) reported@Outlook hello there. No sync possible between Gmail and Office 365 for more than 8 hours now. Is any issue confirmed?
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Neha (@shenamedmenayha) reported@WinnieCooper81 @Outlook Its not working !! I'm sick and tired now
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🧙🏼♀️Riina Hellström 🐭 (@extemporea) reported@Outlook @TraciCoulter What should a user do to fix it, or will it resolve by itself?
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William Cherniak (@WilliamCherniak) reported from Toronto, OntarioHey @Outlook, is there a new bug with @gmail integration? After a bunch of trouble shooting figured out I had to delete then re-add my gmail accounts today as “IMAP Accounts” because they wouldn’t work at all otherwise?…🤔
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Kathy Fulton (@kathymfulton96) reported@stevendrowe @Outlook @gmail It’s not fixed. We are still having problems.
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Leigh (@Leigh_ATL_SAV) reported@MrsYisWhy @Outlook It’s still not working!
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HazB 🇪🇺🇬🇧🇳🇱#FBPE (@HazelBarton18) reported@Outlook I can't access my emails since Wednesday on my mobile, laptop or tablet but I can do so on my desktop - is there still a problem following the outage earlier this week?