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Outlook.com

Outlook.com status: access issues and outage reports

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Full Outage Map

Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

Problems in the last 24 hours

The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Outlook.com. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Outlook.com users through our website.

  • 49% Sign in (49%)
  • 26% Errors (26%)
  • 25% Website Down (25%)

Live Outage Map

The most recent Outlook.com outage reports came from the following cities:

CityProblem TypeReport Time
Hastings Sign in 2 hours ago
Riverside Errors 2 hours ago
Sebring Sign in 3 hours ago
Toronto Sign in 4 hours ago
Webster Sign in 4 hours ago
Grey County Sign in 5 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • deliciaMP4
    delicia (@deliciaMP4) reported

    @Outlook a move up/move down feature isn’t that hard surely

  • _mape88
    Ma🇧🇷 Pē (@_mape88) reported

    @Outlook The site is down. We've decided we're a terrible company and we don't work nights. 🤮🤮🤮🤮🤮🤮🤮

  • PolarBearAU
    Andy Urquhart (@PolarBearAU) reported

    @Outlook I need to speak with an outlook technician ASAP. Using your website to fix my issue is exhausting and terrible. I need a human, not AI.

  • nkk8314
    nkk501 (@nkk8314) reported

    @Outlook could you please help me with my email address. I am unable to login and it is saying I am blocked due to not enough verification

  • AlisonWagstaff3
    Ali. Me (@AlisonWagstaff3) reported

    @Outlook I'm absolutely sick and tired of you. My email access has gone from eady and with no problems to waiting for access, also getting locked in having to restart my phone. It's an absolute pain I hate the ads which were bad enough on unfocused, but now on focused too

  • catalinmpit
    Catalin (@catalinmpit) reported

    It looks like Outlook flagged emails for @Documenso, anyone know how I can fix this fast? cc @Outlook @MicrosoftHelps

  • Carly_Miller7
    Carly Miller (@Carly_Miller7) reported

    @Microsoft @Outlook @MicrosoftHelps MICROSOFT SUPPORT IS TERRIBLE!!! For the past month I have been trying to contact someone for something soooooo simple. I want to delete my Microsoft 365 Business account but it will not let me due to enterprise apps I can’t remove. PLEASE HELP

  • FaunaLovesFlora
    Calamity🇵🇸🕊️🇺🇦Jessica (@FaunaLovesFlora) reported

    @astrogrant @Microsoft @Outlook can you stop deep ********* AI that doesn't work down our work throats so you can pay more attention to your basic ******* programs? It's 2026 for ***** sake and you are MICROSOFT. Stop it. Just do better ffs.

  • lee_gerry
    Gerry L 🇨🇦 (@lee_gerry) reported

    @Outlook @policyislife I know, it's so f n'ing annoying where i have to change my password all the time. Soon I'll run out of words to use. Like get your head out of your, and fix this issue.

  • cedrickrier
    Cédric Krier (@cedrickrier) reported

    @Outlook can you fix your email server???? 🤬🤬🤬🤬

  • syedahmed004
    hydra (@syedahmed004) reported

    @MicrosoftHelps @Outlook i canno sign into my accounts on phone app, emails are not syncing, not able to get otps for other apps. Also outlook app is not working. Is there a problem with server? if no then please help me fix thanks!

  • TD2timeMVP
    Daniel Burapavong (@TD2timeMVP) reported from City of Atlanta, Georgia

    Tried the new Outlook app on Windows 11 for a few weeks and reverted back to classic cause of weird email formatting issues. In replies, my emails were returned all stretched out and looked out of whack. @Microsoft @Outlook @Windows

  • MattTomkins8
    Matthew Tomkins (@MattTomkins8) reported

    @Outlook your customer support is the worst I've ever experienced.. Trying to sort a problem for the last 4 hours, spoke to 3 different agents, and gotten nowhere.

  • BlueDiamond305
    Blue Diamond (@BlueDiamond305) reported

    @Outlook dear ********, your new version is ******* terrible 😣 new doesn’t always mean better *******. Classic was perfectly fine the way it was!

  • 1_hsm
    Cheekyman81 (@1_hsm) reported

    @Outlook I’m struggling to get any traction from your support teams to regain access to my Hotmail account. Recovery forms are not working. Who do I escalate to? I have had this issue for 1 month now.

  • 1_hsm
    HSM_81 (@1_hsm) reported

    @Outlook Can I check that this is actually being taken seriously @Outlook as no one has responded to my DM which you requested 2 days ago. Just to clarify I cannot access my emails as your automated recovery process is not working for me and your supporting teams are refusing to help.

  • lengafc
    Leng (@lengafc) reported

    @Outlook I am having a lot of issues singing in, please respond to my direct message

  • AlisonWagstaff3
    Ali. Me (@AlisonWagstaff3) reported

    @Outlook why suddenly can't I get into my long owned emails. I've gone down a rabbit hole being redirected by your website. It's saying I've downloaded it (after deleting it) and it's not showing on my phone!!

  • chrissycee75
    Christina B Juras (@chrissycee75) reported

    @Outlook please fix your web-based calendar so it doesn't default to all-day meetings

  • AlisonWagstaff3
    Ali. Me (@AlisonWagstaff3) reported

    @Outlook how come outlook is so awful having taken over Hotmail. It's slow, it's layout is terrible. I absolutely hate it!!

  • cheeckycharters
    Lee Charters (@cheeckycharters) reported

    @Outlook Can't message you. So I'll have to post this. My phone of 8yrs just died so I got a new one. Tried to sign in multiple times but no joy with password, couldn't use authenticator as no password. Been locked out of my email account that I've had for 25yrs. Help please.

  • loisetwt
    sheenbean (@loisetwt) reported

    @Outlook I currently have two Outlook accounts for two different jobs. When I try to log into one of the accounts, the verification code notification keeps being sent to the other work account instead. please help me resolve this issue so I can access the correct account?

  • SamG0996
    Sam Golding (@SamG0996) reported

    @Sad_Saad @Outlook Yep I am also having same problems and not getting text message. Have you got sorted yet? Any suggestions @Outlook

  • NEO_England
    NEO_England (@NEO_England) reported

    @Outlook Dear Microsoft. I’m locked out of my personal email, my authentication on my phone is linked as recovery for my business email. I get a prompt to enter my mobile so I can get a text to be greeted with ‘it’s not working right now’. I have forgotten my password and have tried countless hours trying to get my personal email up and running… one course of action was encountering AI chat which was useless! I am at the end of my tether now as it’s been over a month of trying and as you can appreciate, it’s incredibly disruptive. I have some very important personal emails that I can’t now access! I can’t speak to a human so how can you remedy this?

  • lizakabe
    Lover you 3000 Midnights (@lizakabe) reported

    Hey @Outlook I can’t change my password because I can’t change my phone number. How do I fix this so I don’t lose my email address? I’ve been trying for a solid month with not one thing working and everything I do try you deny saying not enough information to grant me access!

  • LouisArthu66843
    Louis Arthur-Brown (@LouisArthu66843) reported

    @Outlook @Microsoft looks like the Outlook mobile app is experiencing widespread problems - stuck loading, all troubleshooting failing.

  • TheDwightYoung
    Dwight Young (@TheDwightYoung) reported

    @Microsoft @Office @Outlook Why does Outlook for Mac always have non-stop issues? Why is my desktop app unable to Sync or connect for hours, sometimes even the entire day, multiple times per month? There's some MAJOR issues inside Outlook for Mac OS and it's not just mine.

  • NJohnbosco99511
    Johnboso Nnamani (@NJohnbosco99511) reported

    Why is @Outlook down?

  • sidhantranjan
    Sidhant Ranjan Shrivastava (@sidhantranjan) reported

    @MicrosoftHelps @Microsoft @Outlook I can’t log in to my personal Hotmail account. I receive the verification code on my alternate email, but after entering it, I get “Please try again later” for several days. Please help fix this issue.

  • TuckerGoodrich
    Tucker Goodrich (@TuckerGoodrich) reported

    Gmail search doesn't work. Outlook is far better and if it's not working, you Exchange administrator is doing a bad job. —Current unhappy @Gmail user and former Exchange administrator and intensive @Outlook user.