Outlook.com status: access issues and outage reports
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Full Outage Map
Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.
Problems in the last 24 hours
The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Outlook.com. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Outlook.com users through our website.
- Sign in (66%)
- Errors (17%)
- Website Down (17%)
Live Outage Map
The most recent Outlook.com outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Plymouth
|
Website Down | 9 hours ago |
|
Simpsonville
|
Errors | 9 hours ago |
 Seaford
|
Sign in | 12 hours ago |
 Orillia
|
Sign in | 13 hours ago |
|
Bradford
|
Sign in | 13 hours ago |
 Paris
|
Sign in | 18 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Outlook.com Issues Reports
Latest outage, problems and issue reports in social media:
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Lauren Turner (@BabyfaceLau) reported@BennyHall17 @Outlook Oh really? I had a look online about any issues and it said it was all working! That makes sense, thanks for the update!
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Greggy Ramone (@GreggyRamone) reported@heartisgone @Outlook Yes it’s Microsoft Exchange on your phone where it says add an account choose from list the exchange instead of outlook see if it lets you login there.
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Tanya Smith (@Tanyasmi) reported@Microsoft @Outlook @MicrosoftHelps What is happening ? Mail app on iPhone still not working for outlook / Hotmail accounts. Asks to re-enter password put in correct password you say it’s wrong or too many times and block ! Please help
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Raph (@cam_raphael) reported@Outlook when will this problem be fixed???
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Shaz 🦋 (@soxxylady) reported@Outlook why haven’t you sorted the mail app out. Still my Mail isnt loading at all. SORT THE OUTAGE OUT. I HAVE IMPORTANT EMAILS ON THERE AND ALL HAVE GONE
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Leidiana Rahn (@leidianamarque1) reported@Outlook This completely unacceptable, the whole day without being able to access my inbox. Why is take so long to fix the login issue? I had to reenter my pw many times got in once but it kicked me out
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Jane Darling (@janeydarling1) reported@outlook down again? This is ridiculous
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rhiannon ☕️ (@rhimckinley) reported@marlermelanie @Outlook having the same issue for 24hours. they told me it was “account specific” and that it’s a user error. still no answers and no fix. @MicrosoftHelps
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John (@gruntjeeper) reported@Outlook It’s still ****** up. Fix this **** ya mfers.
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Oktay (@OktayAykut1) reported@MicrosoftHelps Locked out of my account for 3 days. Reset doesn’t work, verification fails. Recovery email & phone are linked. No support. Please fix this. @Outlook
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⚡️Rob Truss⚡️ (@robtruss81) reported@Outlook is the app still down in the uk ? Can’t log in !
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Guts (@Guts_1993) reported@Outlook This **** still not working lol
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Kiera (@kiera34670) reported@Outlook I have had no access to my emails for 3 days now, I have tried from my phone, I have tried from my laptop nothing is working. When you google the outage it says that the issue has been resolved. Please can someone help me. 🙏🏻🙏🏻
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Dar99 (@Dar8206) reported@lovemesomeALLI @Microsoft @Outlook Same for me . SMS code is not working so impossible to Connect even on Outlook app…. Same **** since monday
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Jacob Landsmeer (@jlandsme_93) reported@TBanton18 @Microsoft @Outlook Had this problem recently- logged me out and despite my password being correct wouldn’t let me back in. Have to use other authentication methods to get back in. Worked eventually but painful.
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Jane Darling (@janeydarling1) reported@outlook We can't sign in. AGAIN. What's going on? And why is this a continuing problem? Please sort it out.
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K Grimsley (@KazzaGrims) reported@Outlook two step verification not working. I cannot wait 24hrs for a reset on emails and typical no human contact to help 🙄
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TONY SANDERSON (@EMANONF1) reported@Outlook Email still down here in the UK. How can I work like this?
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Phil Hutchings (@PhilHutchings14) reported@MrJoeRobinson @Outlook @Microsoft I feel your frustrations Joseph hopefully you get to the bottom of this issue sooner rather than later and get back logged in #prayforjoe
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Jacob McClellan (@JacobAMcClellan) reported@Outlook Fix outlook on iPhone. Been down for over 12 hours now. Worry about this other stuff after you fix existing services.
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Gurjot S (@drewbiebertbh) reported@Outlook fix the issue pls
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Justagirlxo (@Justagirlx6293) reported@Outlook when are you going to fix this login issue??? I have an event to attend but cannot access my emails to get access to my ticket! Getting really peeved off with this now. What a JOKE 😡
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🦋𝐿𝒶𝓂𝒷 - 𝑀𝒶𝓉𝓉𝒽𝑒𝓌 🐝 #KYLIE❤️#MariahSZN (@MapooUK) reportedI’m sick of this Outlook issue, it’s been down all day, cunting thing is doin my head in @Outlook
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Bhavick Ricky Popat (@RickyPopat) reported@TBanton18 @Microsoft @Outlook What's the error message saying?
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Simbaaa (@simoes_romeo) reported@cjl85718 @Outlook did resolve the problem? I have the same issuee.
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Max (@Dobbie_88) reported@MSFT365Status @Outlook @MSFT365Status still not working 24 hours+ later?? It’s not fixed. I just want to be able to log into my account normally, without having to authenticate how many times I breathe per day!
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Shaz 🦋 (@soxxylady) reported@Outlook WHY ******** HAVE YOU NOT SORTED THE MAIL APP YET. STILL NOT WORKING OR LETTING ME SIGN IN 😡😡😡😡😡 incompetent pricks. My personal work emails are on there and needed 😡😡😡😡😡😡
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MJ (@marifuenzalida) reported@Outlook not working !!!!!!!!!!!
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Wild (@Wildlvl) reported@Outlook WHAT ARE YOU DOING???! WE ARE STILL WAITING FOR YOU TO FIX THE ISSUE!! MY WORK DEPENDS ON IT
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Lin (@LinzieM79) reportedIs everyone else still having trouble accessing Hotmail/outlook emails on iPhone? @Outlook @Microsoft #hotmail