Outlook.com

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

Problems in the last 24 hours

The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Outlook.com Outage Chart 12/01/2025 10:25

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Most Reported Problems

The following are the most recent problems reported by Outlook.com users through our website.

  1. Sign in (63%)

    Sign in (63%)

  2. Website Down (21%)

    Website Down (21%)

  3. Errors (16%)

    Errors (16%)

Live Outage Map

The most recent Outlook.com outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesCharlotte Sign in
United KingdomChester-le-Street Errors
SpainAlcázar de San Juan Sign in
United KingdomSunderland Errors
SpainAlcázar de San Juan Sign in
United StatesAshburn Errors
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • ismascarade Ismaël (@ismascarade) reported

    When I use @Outlook on the web, I can barely use because it is so slow... I don't have the same issue with Gmail or any other website. Is there something I'm doing wrong or is this website just poorly made?

  • melzyj_ Melzy J (@melzyj_) reported

    @MicrosoftHelps @Microsoft @Outlook I’ve been trying to access my email now for over 1 week. I’ve sent four forms to unblock my account! Can anyone help???? Anyone else experiencing issues #hotmail #outlook #Microsoft365

  • ElizzRose Lizzie Rose (@ElizzRose) reported

    @Outlook hi is outlook down at the moment? I’ve been trying to attach files and it keeps saying ‘the following files couldn’t be attached please try again later’

  • BucareFC Bucare FC (@BucareFC) reported

    @jvedness @Outlook I had a similar issue with mine yesterday, it was rectify for me within few minutes through the help of @techshine0 you can contact them for help

  • mattew590 lilan (@mattew590) reported

    @ethen31823475 @Outlook What’s the use of their support when they’re not going to respond to any of your messages I had the same issue with my account I got referred to Unihackspyyyy on Instagram and within a short period of time I got my account issue resolved

  • austinfamous44 Austin (@austinfamous44) reported

    @jvedness @Outlook They hardly respond to complaints like these because they have less staffs due to the pandemic so save your self the stress and contact @Help_Center2 they can help you with issues on your account.

  • TimNilimaa Tim Nilimaa-Svärd (@TimNilimaa) reported

    hey @Office365 how can we in the community help with translation of Office? Some of the translations are terrible, such as the word "about" when scheduling meetings, it has been translated in Swedish to what means "in", as in "the meeting will be in xx minutes". @Outlook

  • mark22157 mark (@mark22157) reported

    @ethen31823475 @Outlook Dm @legit_tools ASAP he help me solved my problem when I have similar issue with my locked account. His good and fast.

  • ss303 ss (@ss303) reported

    @Outlook Since last few days Inbox not loading correctly in laptop and ipad.Only can see old mssg in inbox.all other task ok.Howecer mobile application working fine!Any issues?

  • Lin1983 Linda Lambert ⫩ (@Lin1983) reported

    @Outlook I am getting error 500 when I am trying to load my email any advice? Thanks

  • melzyj_ Melzy J (@melzyj_) reported

    @Microsoft365 @Outlook I cannot send any emails because my account is blocked and has been for over 1 week now! Is this how customers are treated??? Anyone else having issues with hotmail???

  • bigbum73 Sarah Dickie (@bigbum73) reported

    @Outlook I have been locked out my email account🤔 I have tried the recovery form but it’s asking me to put down emails in which I haven’t sent. To my knowledge, I have not sent any emails from the account. I’m finding it impossible to recover my account. Any help would be good?!

  • Jamie_LEC Jamie (@Jamie_LEC) reported

    @Outlook the spell checking aspect on my outlook email isn’t working? And I desperately need it as I’m a terrible speller lol. It hasn’t been working for 2 weeks? I’ve checked settings and it should be working #help #Microsoft

  • peiferlabunc Mark Peifer (@peiferlabunc) reported

    @McMurraylab @Robert_Peterson @Outlook ask your IT folks--Its a simple process but I only due it about once a year and have never written it down

  • DaniellaHenry13 Daniella Henry (@DaniellaHenry13) reported

    @ethen31823475 @Outlook Hello dear contact Dmain_hack06 on Instagram he will surely help you fix your account back

  • Jamie_LEC Jamie (@Jamie_LEC) reported

    @MicrosoftHelps @Outlook the spell checking aspect on my outlook email isn’t working? And I desperately need it as I’m a terrible speller lol. It hasn’t been working for 2 weeks? I’ve checked settings and it should be working #help #Microsoft

  • xclaireann 𝐜𝐥𝐚𝐢𝐫𝐞 (@xclaireann) reported

    . @Outlook hi, my dad is having trouble getting into his outlook account as it is saying that there is suspicious activity, but we have tried multiple times to recover the account but it is saying not enough evidence to recover, how will he get his account back?

  • AnnabelJason3 Annabel Jason (@AnnabelJason3) reported

    @SRShastry @Outlook I’m really sorry about that ***, also had same issue recently but got help from will_tech02 on Instagram. You should contact him friend.

  • ismascarade Ismaël (@ismascarade) reported

    @Outlook For example, I can't manage correctly my contacts because the website is slow, the scroll isn't fluid, the website takes time to do what I want... It's weird because I hoped MS with the time could fix this issue but no. Still the same.

  • lavanyadeepak Deepak Kumar Vasudevan (@lavanyadeepak) reported

    Most funniest gesture with @Microsoft @Outlook @Office365 . Sent an email to myself. It got recorded in #SentItems but in #Inbox it got recorded as #DeliveryFailure Remote Server returned '550 5.7.520 Message blocked because it contains content identified as spam. AS(4810)'

  • ryanespin Ryan Espin (@ryanespin) reported

    Just a friendly reminder for those doing #HTML emails, @Outlook on PC does not handle ‘rem’ for font sizes. Sincerely, dev pounding head for 2 hours on this issue.

  • nimble_wks Nimble (@nimble_wks) reported

    @RossSmithIV, second time we got feedback from MS Premier Support that there are issues with the shadow mailbox that is created when you have an on-premises Exchange mailbox, resulting in 1 - 8 hours delay before outlook mobile mails come in. Can you confirm? @Outlook

  • Dave15585971 Dave (@Dave15585971) reported

    @Outlook No it hasn't, it won't send the verification code to the email I give it. I've done it multiple times and have to sane issue. I've checked my spam, it's not there.

  • HostFission HostFission (@HostFission) reported

    @Microsoft/@Outlook when are you going to tell me why my SMTP server IPs have been blacklisted. I just set up two new IPs that have been sitting IDLE for 2 years and your SNDS service is already reporting them as blocked! No evidence, no data. Who do I contact? Who do I talk to?

  • mark22157 mark (@mark22157) reported

    @bigbum73 @Outlook Dm @legit_tools ASAP he help me solved my problem when I have similar issue with my locked account. His good and fast.

  • Alonso125000 Rubenv/dHeijden (@Alonso125000) reported

    @Outlook I am having problems with Mail. Can i dm?

  • regitian21 Unbound Inferno (@regitian21) reported

    @Outlook hi I am having some problems with my account It is not receiving any email at all Is this a problem on your side or mine?

  • ldegit Loek de *** - Honig (@ldegit) reported

    @Outlook GM,many times a day a window pops up asking to verify password and username. In the meantime the reception of emails is blocked.Could y solve this problem??

  • alkreddy Laxmikanth (@alkreddy) reported

    @jongallant @MicrosoftTeams @Outlook Interesting... but it's super slow

  • TamarGranor Dr. Tamar E. Granor (@TamarGranor) reported

    Anybody else having trouble with @Outlook AutoComplete with contact groups in the TO field today? It's offering me contact groups I haven't used in years, and replaced the one I chose with a different group. Microsoft® Outlook® for Microsoft 365 MSO (16.0.14228.20216) 64-bit