Outlook.com status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Outlook.com users through our website.

• Sign in (53%)
• Errors (24%)
• Website Down (23%)

Live Outage Map

The most recent Outlook.com outage reports came from the following cities:

City	Problem Type	Report Time
Hastings	Sign in	30 minutes ago
Columbia	Errors	6 hours ago
Pittsburgh	Sign in	6 hours ago
Toronto	Sign in	6 hours ago
Seattle	Sign in	6 hours ago
Pittsburgh	Sign in	6 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

• 
  🌺Mr Ben🌺 (@realsweetbenny) reported 4 minutes ago

  @Outlook fix your garbage system please

• 
  Gowtham Tech (@GowthamTech1) reported 8 minutes ago

  @gmail I know the steps to move a mail from Spam. The problem is not to send @Outlook mails to Spam. Note this as a feedback.

• 
  John Nordberg (@dgm9704) reported 8 minutes ago

  Oh btw @Outlook could you also finally fix the stupid default with automatic formatting or whatever it is that breaks the standard signature separator "-- " ie. dash dash space. (I can't remember the RFC)

• 
  Phil (@Null_Inflikted) reported 12 minutes ago

  For some reason @Outlook app has signed me out and won't sign back in. Problem with the app since it updated?

• 
  jcmn (@jcmn) reported 13 minutes ago

  @Outlook Hi I have a weird issue with Outlook 2019 since mid May, whenever I want to sync my email account from outlook domain I`m asked for email and password and then it says the email is wrong or non existant, what is false. The version for android works, and web also works.

• 
  𝕴𝖆𝖒 𝕮𝖍𝖗𝖎𝖘𝖙𝖎𝖆𝖓 𝕿𝖚𝖈𝖐𝖊𝖗 (@IAMNOLA) reported 13 minutes ago

  @Outlook needs to fix this reply glitch already in the mobile app. It’s past time.

• 
  IslandgrlSammi (@Islandgrlsammi) reported 14 minutes ago

  @Outlook I finally figured out our issue and got email back!!!

• 
  wendy beck (@wsbeck) reported 16 minutes ago

  @Outlook Last few days my hotmail email does is slow, won't delete emails, too slow to be useful. Safari browser. Help!

• 
  erica (@erica29743655) reported 16 minutes ago

  @Outlook Pay me instead, if I have to resolve an issue that is not my job

• 
  Owen Blacker (@owenblacker) reported 17 minutes ago

  @joehudsonsmall @Outlook Sure. Doesn't mean they're right, tho. It's a Dell XPS 13 9370, only a few years younger than Windows 10 The primary issue, from my perspective, is an accessibility thing. I need the OS zoomed to 300% to be able to work comfortably, so the 3840×2160 screen res isn't meaningful

• 
  ⒹⒶⓇⓆⒾⓋⒺⓈ™ (@ACAPULCOLYPSE1) reported 17 minutes ago

  @Outlook trying to sign in but I can't remember my password so why when I elect to have a code sent to my recovery email, I don't see said code in my recovery email inbox...

• 
  Teddy Bailey (@ByTeddyBailey) reported 20 minutes ago

  hello why are you broken every single monday @Outlook

• 
  ʎɐʍollɐפ ʇʇoɔS (@scottgal) reported 24 minutes ago

  @owenblacker @Outlook I still contend the Ribbon is MIcrosoft's biggest UX mistake since Bob. Yet they still can't see beyond it. Hint though, right click and 'use simplified ribbon' to shrink it down.

• 
  Tanner (@habsburg1683) reported 25 minutes ago

  @Outlook Hey Outlook, thanks for responding. When I receive an email in the app and try to reply the app closes and I’m just on my homescreen. There is no error message. Thanks

• 
  Sandra (@SandraDammer94) reported 28 minutes ago

  @Outlook I’m getting a lot of spam emails, what’s going on. The filters are terrible!

• 
  Thomas Sikma (@modestgoblin) reported 29 minutes ago

  @_steve2_ @Outlook maybe slow down

• 
  Freddie Rogers (@fredarico03) reported 31 minutes ago

  I’m having serious issues getting my hotmail account back @microsoft , it was blocked for a reason unbeknown to me and have spent 2 weeks trying to retrieve it. #Microsoft #outlook @Outlook

• 
  x (@jmhpkns666) reported 33 minutes ago

  @Outlook Hello! I was wondering if you could help me. I’ve tried to continuously login to my outlook account due to being locked out and I’ve been continuously knocked back. Ive answered all the questions and filled in the information to the best of my ability.

• 
  Wuaniy (@wuaniy) reported 34 minutes ago

  @Outlook I can send but not receive mails. Please fix it, Microsoft!

• 
  e.t.e.r.na.l (@eternal11460258) reported 44 minutes ago

  @AcuteDispute @Outlook I strongly recommend @rexxytech he help me recover back my hacked account when I have similar issue. His legit and guaranteed

• 
  Scott Kraenzlein (@ScottKraenzlein) reported 45 minutes ago

  @Outlook There seems to be a particularly nasty IMAP sync error in (New)OUTLOOK 365. I switched back to the legacy version and it appears large chunks of my email correspondence is now gone😠. You should make users aware of this issue when making the switch.

• 
  Tanner (@habsburg1683) reported 45 minutes ago

  @Outlook hey fix your IOS app. I haven’t been able to respond to emails for weeks in the app

• 
  Jamie Gold CKD CAPS MCCWC (@JGWellnessDesgn) reported 49 minutes ago

  @Outlook I used Outlook (via 365) on my PC for years. I just downloaded the Mac versions. Have question and problem. Q: How do I request a "read receipt" in the Mac version? P: When I reply to an existing message that I brought over from the PC, it's not applying the signature.

• 
  Stephanie (@Steph33635) reported 51 minutes ago

  @Outlook is your email down? As I haven't gotten anything since Tuesday.

• 
  Barbra Mut (@TheBubblingB33) reported 52 minutes ago

  @MariaRo72880180 @Outlook @Outlook I am also having this problem. My emails in my shared mailbox are not turning up on the outlook desktop app because of failure to connect to the server. When will this be resolved, this is the second day of facing this problem

• 
  Adam Tinworth (@adders) reported 57 minutes ago

  @fedecherubini @Outlook I’m having similar problems with Apple Mail and @TheDrum emails. It simply will not believe they’re not spam.

• 
  Stephen J. Schmidt (@czmyt) reported 59 minutes ago

  After the Android version of Microsoft @Outlook continued to have sync problems with my Office 365 email account, I gave @gmail another try, and I generally find the current version of Gmail so much better!

• 
  Hermit Dave ⚡♻️🌍 (@hermitdave) reported 1 hour ago

  @Outlook on iOS has been extremely unreliable off late. I have reset accounts, moved exchange to stock mail client, reinstalled the app yet problems keep coming back

• 
  Owen Vincent (@LoneFox98) reported 1 hour ago

  @Outlook 1. I was doing it online. And 2. I've done that. And still says sign in blocked. Signed in to many times

• 
  Owen Blacker (@owenblacker) reported 1 hour ago

  @scottgal @Outlook That's the thing, I don't want it shrunk down. In those 2 specific cases, I want rid of the 250px space between the date and the calendar and an ability to collapse some of the 400px of message header and 300px of attachments (and to dismiss the 80px a11y message, if poss)