Outlook.com status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Outlook.com users through our website.

• Sign in (66%)
• Errors (17%)
• Website Down (17%)

Live Outage Map

The most recent Outlook.com outage reports came from the following cities:

City	Problem Type	Report Time
Greensburg	Sign in	6 hours ago
Twinsburg	Sign in	7 hours ago
Minneapolis	Sign in	14 hours ago
Didcot	Sign in	16 hours ago
Brussels	Sign in	16 hours ago
Ashburn	Errors	1 day ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Leeora (@LeeoraEl) reported 3 minutes ago

  @nikitheshrimper @Outlook 2/2 If I try to download emails manually I get a message - cannot connect to server. So I’m just letting push notifications do its thing. After a few hours I did need to put in my password again. But they are working on the issues. be patient….Or log on to mail via web browser.

• 
  Jane Darling (@janeydarling1) reported 4 minutes ago

  @outlook down again? This is ridiculous

• 
  alli. (@lovemesomeALLI) reported 7 minutes ago

  Sooo anyone else's email still down, still not allowing them to reset their password? Saying 'too many codes try again tomorrow'??? W T F!!! @Microsoft @Outlook

• 
  Asbjørn (@a_arknu) reported 9 minutes ago

  @davidfowl Please tell the @Outlook team. They don't seem to have gotten that memo and are still building that terrible web-based "new Outlook" for Windows while also building a nice native client for Mac. So they can do it properly, just not for your own platform...

• 
  alli. (@lovemesomeALLI) reported 11 minutes ago

  now I have to file a form to try to reinstate my email account all because of these ******* issues ON YOUR END @Outlook @MSFT365Status !!!!!!

• 
  Tanya Smith (@Tanyasmi) reported 11 minutes ago

  @Microsoft @Outlook @MicrosoftHelps What is happening ? Mail app on iPhone still not working for outlook / Hotmail accounts. Asks to re-enter password put in correct password you say it’s wrong or too many times and block ! Please help

• 
  Tech With Taylor (@TechWTaylor) reported 12 minutes ago

  @Outlook how much longer until this issue is resolved???

• 
  DWayne (@p79579687) reported 19 minutes ago

  @Outlook It’s still not working

• 
  Jessica Melia (@JessicaMelia17) reported 20 minutes ago

  @Outlook locked out of my emails since 8am this morning? Tried every single trouble shooting advice you’ve suggested and still nowhere. NOT OK 👎

• 
  TONY SANDERSON (@EMANONF1) reported 24 minutes ago

  @Outlook Still down here in the uk, outrageous service. Please send to my mobile a code !!! That’s all I need.

• 
  Oktay (@OktayAykut1) reported 26 minutes ago

  @MicrosoftHelps Locked out of my account for 3 days. Reset doesn’t work, verification fails. Recovery email & phone are linked. No support. Please fix this. @Outlook

• 
  Helen Clare (@HelenClarex) reported 28 minutes ago

  @Outlook haven’t been able to log in to my email on iPhone or desktop. Keeps saying I’ve entered my password wrong too many times (I haven’t) I’m not able to login via a code or any other way 🤬

• 
  Melanie Marler (@marlermelanie) reported 28 minutes ago

  @Outlook I’m still locked out my Hotmail in the infinite sign in loop. When is this expected to be fixed for all users? Can’t sign in on iPhone or web browser and I really need this account as it’s my main. Concert tickets, reservations and travel plans all not accessible.

• 
  KEN IN SA (@SAsportshonk) reported 33 minutes ago

  @Outlook So when are you going to fix your crappy service? Can’t get codes to access my account or reset password. Thanks!!! Great job. 👏

• 
  Kit Oldfield (@KitOldfield) reported 34 minutes ago

  @Outlook please fix the text messaging on 2 step verification. Can’t access my email otherwise

• 
  Kimberley Treece (@T25Kimi) reported 36 minutes ago

  Come on @Outlook sort the issue out. Haven’t been able to access my account on any device for nearly 24 hours now. Mega frustrating when I’m waiting for an important email!!!

• 
  RAV3N9999 (@rav3n9999) reported 38 minutes ago

  @MSFT365Status Hi @Outlook and @MSFT365Status It has been >24hrs and lots of us did the steps you listed. I myself just tried to access my email accounts a minute ago through ios email app and also Outlook email app. This is still NOT working! It keeps asking for entering the captcha codes and not excepting the entered password! Can you please prioritize the resolution of this access issue?

• 
  Chris Walker (@Cwalker6033) reported 39 minutes ago

  @Outlook please fix the issue, cannot log into my account, cannot reset my password, cannot speak to anyone at Microsoft. Poor support for a paid service!

• 
  Souvik Mukherjee (@souvik610) reported 40 minutes ago

  @Outlook I'm having authentication error for my outlook email id

• 
  Ellie Harris (@ellieeeharris) reported 42 minutes ago

  @Outlook how is outlook still down!! I haven’t been able to get onto my emails for a couple of days now. Help!!

• 
  Gяace&Peteя♡ (@GraceJ_PeterM) reported 43 minutes ago

  @Outlook @MicrosoftHelps still not working - I cannot log into the mail app on iPhone with my Hotmail account. We are on day 3 now what’s taking so long…? Will it ever get fixed? @AppleSupport

• 
  Shaz 🦋 (@soxxylady) reported 43 minutes ago

  @Outlook why haven’t you sorted the mail app out. Still my Mail isnt loading at all. SORT THE OUTAGE OUT. I HAVE IMPORTANT EMAILS ON THERE AND ALL HAVE GONE

• 
  Greggy Ramone (@GreggyRamone) reported 50 minutes ago

  @lovemesomeALLI @Outlook The app won’t let you login with your other email account?

• 
  Nicky Cowell (@NickyCowell) reported 52 minutes ago

  @Gem83Col @Outlook @Microsoft Mine is also down but if you log into Hotmail via your web browser it should work. That’s the only way I can check my emails

• 
  Shawnaleee (@y0urshawnalee) reported 54 minutes ago

  @MSFT365Status @Outlook @Microsoft I can’t login to my hotmail account. Not on my iPhone nor my desktop. This is a huge issue as I’ve had this email for 20+ years. When will they be resolved?

• 
  TONY SANDERSON (@EMANONF1) reported 57 minutes ago

  @Outlook Email still down here in the UK. How can I work like this?

• 
  K2 (@whatbluecheck) reported 58 minutes ago

  @Outlook Hotmail access has become impossible. With password "You've tried to sign in too many times with an incorrect account or password." and then with phone verification "That verification method isn't working right now." What the hell Microsoft??? Locked out of emails for a couple of weeks now.

• 
  Gemma Collins (@Gem83Col) reported 1 hour ago

  @Outlook @Microsoft How much longer until the issue is resolved? I’ve not had access to my emails since yesterday morning. Absolutely ridiculous!!

• 
  Justagirlxo (@Justagirlx6293) reported 1 hour ago

  @Outlook when are you going to fix this login issue??? I have an event to attend but cannot access my emails to get access to my ticket! Getting really peeved off with this now. What a JOKE 😡

• 
  John Alex (@mgrjohnalex) reported 1 hour ago

  @Outlook Hi, I’m locked out of my Outlook account. Unable to reset password, get a code via SMS and reached the limit of account recovery requests for today. Anything else I can do? Can you help please? Looks like it was a synch issue which caused this initially.