Outlook.com status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Outlook.com users through our website.

• Sign in (69%)
• Website Down (16%)
• Errors (15%)

Live Outage Map

The most recent Outlook.com outage reports came from the following cities:

City	Problem Type	Report Time
Cleveland	Website Down	7 minutes ago
Sullivan	Website Down	15 hours ago
Moab	Website Down	21 hours ago
Sainte-Luce-sur-Loire	Website Down	22 hours ago
Township of Evan	Errors	1 day ago
Paris	Website Down	1 day ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ad Libitum (@JSokaza) reported 3 minutes ago

  The AI bot will tell you that @Outlook know there is an issue too, so this is not new, and still not fixed. Brilliant.

• 
  John Alex (@mgrjohnalex) reported 4 minutes ago

  @Outlook Hi, I’m locked out of my Outlook account. Unable to reset password, get a code via SMS and reached the limit of account recovery requests for today. Anything else I can do? Can you help please? Looks like it was a synch issue which caused this initially.

• 
  Winston Smith (@OceaniaRm101) reported 12 minutes ago

  @Outlook Come on guys. Mail is still not working. Down for over a day. Any idea when this will be resolved?

• 
  HIGHBURY HAMBURGERS (@choparteta) reported 13 minutes ago

  if anyone has a @Yahoo..deactvate it..they are pure scum..even when u enter ur password to login they block u..create with @Outlook

• 
  MGG_Tx_xT_ (@MartGHtTx) reported 15 minutes ago

  @Outlook I am tired of that add E-mail to protect your account sh!!!t. I can not sign in you should stop that sh!!!t.

• 
  Kelsey Goodwin (@kelseyg2010) reported 17 minutes ago

  @MicrosoftHelps @Outlook when are you going to get your **** together and get the iPhone problem fixed? We're going on 3 days now.

• 
  Ms.Tab00 (@MsTab00) reported 18 minutes ago

  @Outlook Posting while your servers are down is asinine behavior 🥴

• 
  Stewart 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇨🇦 (@Stewmeak) reported 22 minutes ago

  @Outlook How is your app so terrible and preventing junk/phishing emails going into peoples main inbox? Useless and the worst at it. You must be making something from it.

• 
  tortured hot girl department (@maaaaandyy) reported 22 minutes ago

  I’m removing all my accounts from my @Outlook, since I can’t access my email and I’m worried about losing important information. I can’t believe @Microsoft can’t simply fix an email bug. They are an email company omgggggg

• 
  John (@gruntjeeper) reported 24 minutes ago

  @Outlook It’s still ****** up. Fix this **** ya mfers.

• 
  𝟛𝕝𝕪𝕒 🦢 (@_Cloudyy1) reported 24 minutes ago

  @Outlook r u guys okay? FIX THE ISSUE

• 
  Timothy Nichols (@nichols_ti28279) reported 25 minutes ago

  @MartGHtTx @Outlook Volan_xyber can fix this.

• 
  rhiannon ☕️ (@rhimckinley) reported 25 minutes ago

  @marlermelanie @Outlook having the same issue for 24hours. they told me it was “account specific” and that it’s a user error. still no answers and no fix. @MicrosoftHelps

• 
  Alyse❤️ (@alyse3344) reported 26 minutes ago

  @MicrosoftHelps @Outlook @Microsoft Okay… it’s been 24 hours since I’ve had access to my emails. Fix your 💩

• 
  Zemen Berhe, PhD (@zemensberhe) reported 28 minutes ago

  My outlook doesn’t work since yesterday on my iPhone and iPad and I see others have similar issues! What can we do @satyanadella @Outlook 🤔

• 
  Leaves Ahead (@acetipped) reported 34 minutes ago

  @Outlook when are you guys going to fix this email sync outage on iPhone?

• 
  N8 (@nathane10422899) reported 39 minutes ago

  The new @Outlook is terrible, you can’t even respond to original emails sent to you if someone that was cc’d sends a response to that email and you press reply as well it will never go back to the original email it will only respond to the person that responded. Terrible update

• 
  Jgs (@Jgsbm5) reported 43 minutes ago

  @lovemesomeALLI @davebutter Mine says the same thing!!! No person to talk to! Idk how to fix it. @Outlook help!!

• 
  Naomi (@bluenaomi) reported 47 minutes ago

  @Outlook For2 I have been locked out of my emails, despite filling out forms many times over. I filled in all the details you asked for many times. I do NOT have a number you can text me on because I am using a different sim on vacation. So just fix it. This is terrible service

• 
  Dodgy Anon (@DodgyAnon) reported 47 minutes ago

  @Outlook 4 inscrutable puzzles to help you fight “the robots” only for it to encounter an unexpected error and have me do it again. Useless anti-user company. Absolute out of touch disgrace.

• 
  Jimmy Fallon (@JimmyFal) reported 48 minutes ago

  @Microsoft @Outlook I can post this screenshot into ANY AI and they will ALL come back and tell me this email is a scam, so shouldn't we expect the same from the @outlook mail filter? Please DO BETTER, why is this hard at least let us in on the technical issues as to why this is so hard!

• 
  RAV3N9999 (@rav3n9999) reported 48 minutes ago

  @StockMKTNewz @Outlook just have the worse downtime yesterday that constraint access for millions hotmail and outlook ios users. It has been >24hrs and the access issue has NOT been resolved. Installing AI agent should not be their priority for right now. They should focus on restoring access for their users first!

• 
  The Desert Fox🦊 (@LaurelioLF33) reported 49 minutes ago

  @PBennett_ @Outlook @MicrosoftHelps Confirmation code still not working but for a few minutes it allowed me to log in with password. Try incognito

• 
  Lauren (@thevoidiscute) reported 50 minutes ago

  Hi, @Outlook you locked me out of my e-mail account. Your self-help guides don't work, I can't sign in to message with an advisor and there are no advisors on the phone, just a robot who doesnt nothing but direct me back to the useless self-help online. Give me my account back

• 
  ⋆˚࿔ leti 𝜗𝜚˚⋆ (@b_ookish) reported 50 minutes ago

  @Outlook hey a whole day and we still cant log in with iphone. fix your ****.

• 
  Kal (@kaleighlynnnn) reported 50 minutes ago

  @MicrosoftHelps @Outlook email has been down for 24 hours! Asks for phone number then says that service isn't working right now. No other way to verify. help???

• 
  Ad Libitum (@JSokaza) reported 50 minutes ago

  @Outlook So while my email password issue continues with the account you all took over, I decided to log into my substack which uses an email I made specifically for social media use. Guess what? That password didn't work either. Strange?

• 
  Ms.Tab00 (@MsTab00) reported 54 minutes ago

  @Outlook y’all are out of line?!?!! Servers down for over 24 hours

• 
  NewsMän (@KueddeR) reported 54 minutes ago

  @MauricioHunt2 @Outlook I'm having the same problem. Four emails I sent to Hotmail in the last few hours were bounced back.

• 
  Max (@Dobbie_88) reported 58 minutes ago

  @MSFT365Status @Outlook @MSFT365Status still not working 24 hours+ later?? It’s not fixed. I just want to be able to log into my account normally, without having to authenticate how many times I breathe per day!