Outlook.com status: access issues and outage reports

No problems detected

If you are having issues, please submit a report below.

Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

Problems in the last 24 hours

The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Time of day (EST)	Number of reports	Baseline
Apr 29, 4:20 PM EDT	0	0
Apr 29, 4:40 PM EDT	0	0
Apr 29, 5:00 PM EDT	0	0
Apr 29, 5:20 PM EDT	0	0
Apr 29, 5:40 PM EDT	0	0
Apr 29, 6:00 PM EDT	0	0
Apr 29, 6:20 PM EDT	0	0
Apr 29, 6:40 PM EDT	0	0
Apr 29, 7:00 PM EDT	0	0
Apr 29, 7:20 PM EDT	0	0
Apr 29, 7:40 PM EDT	0	0
Apr 29, 8:00 PM EDT	0	0
Apr 29, 8:20 PM EDT	0	0
Apr 29, 8:40 PM EDT	0	0
Apr 29, 9:00 PM EDT	0	0
Apr 29, 9:20 PM EDT	0	0
Apr 29, 9:40 PM EDT	0	0
Apr 29, 10:00 PM EDT	0	0
Apr 29, 10:20 PM EDT	0	0
Apr 29, 10:40 PM EDT	0	0
Apr 29, 11:00 PM EDT	0	0
Apr 29, 11:20 PM EDT	0	0
Apr 29, 11:40 PM EDT	0	0
Apr 30, 12:00 AM EDT	0	0
Apr 30, 12:20 AM EDT	0	0
Apr 30, 12:40 AM EDT	0	0
Apr 30, 1:00 AM EDT	0	0
Apr 30, 1:20 AM EDT	0	0
Apr 30, 1:40 AM EDT	0	0
Apr 30, 2:00 AM EDT	0	0
Apr 30, 2:20 AM EDT	0	0
Apr 30, 2:40 AM EDT	0	0
Apr 30, 3:00 AM EDT	0	0
Apr 30, 3:20 AM EDT	0	0
Apr 30, 3:40 AM EDT	0	0
Apr 30, 4:00 AM EDT	0	0
Apr 30, 4:20 AM EDT	0	0
Apr 30, 4:40 AM EDT	0	0
Apr 30, 5:00 AM EDT	0	0
Apr 30, 5:20 AM EDT	0	0
Apr 30, 5:40 AM EDT	0	0
Apr 30, 6:00 AM EDT	0	0
Apr 30, 6:20 AM EDT	0	0
Apr 30, 6:40 AM EDT	0	0
Apr 30, 7:00 AM EDT	0	0
Apr 30, 7:20 AM EDT	0	0
Apr 30, 7:40 AM EDT	0	0
Apr 30, 8:00 AM EDT	0	0
Apr 30, 8:20 AM EDT	0	0
Apr 30, 8:40 AM EDT	0	0
Apr 30, 9:00 AM EDT	0	0
Apr 30, 9:20 AM EDT	0	0
Apr 30, 9:40 AM EDT	0	0
Apr 30, 10:00 AM EDT	0	0
Apr 30, 10:20 AM EDT	0	0
Apr 30, 10:40 AM EDT	0	0
Apr 30, 11:00 AM EDT	0	0
Apr 30, 11:20 AM EDT	0	0
Apr 30, 11:40 AM EDT	0	0
Apr 30, 12:00 PM EDT	0	0
Apr 30, 12:20 PM EDT	0	0
Apr 30, 12:40 PM EDT	0	0
Apr 30, 1:00 PM EDT	0	0
Apr 30, 1:20 PM EDT	0	0
Apr 30, 1:40 PM EDT	0	0
Apr 30, 2:00 PM EDT	0	0
Apr 30, 2:20 PM EDT	0	0
Apr 30, 2:40 PM EDT	0	0
Apr 30, 3:00 PM EDT	0	0
Apr 30, 3:20 PM EDT	0	0
Apr 30, 3:40 PM EDT	0	0
Apr 30, 4:00 PM EDT	0	0
Apr 30, 4:20 PM EDT	0	0

At the moment, we haven't detected any problems at Outlook.com. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Outlook.com users through our website.

Sign in (66%)
Errors (17%)
Website Down (17%)

Live Outage Map

The most recent Outlook.com outage reports came from the following cities:

City	Problem Type	Report Time
Tirana	Website Down	2 hours ago
Solihull	Sign in	4 hours ago
Stamford	Sign in	4 hours ago
Blackpool	Sign in	4 hours ago
Fort Myers	Sign in	5 hours ago
Baltimore	Sign in	5 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

Carie Sams (@belleintexas) reported 26 seconds ago
@Outlook Still no email!! I’ve had my hotmail for years. Need it on my iPhone. Fix it!! This is not a resolved outage!! Y’all need to get it fixed!!
Jane Darling (@janeydarling1) reported 2 minutes ago
@outlook down again? This is ridiculous
Benny Hall (@BennyHall17) reported 6 minutes ago
@BabyfaceLau @Outlook The part that stores the passwords is down, unfortunately just have to be patient through it’s very frustrating
Kelsey Goodwin (@kelseyg2010) reported 8 minutes ago
@Outlook @Microsoft @MicrosoftHelps will you please fix the iPhone email problem already?!? Some have said theirs is fixed yet mine is still not working 😑
Liz 🇺🇸 (@ThisIsLizMK) reported 10 minutes ago
@Outlook Read the room, you idiots!! Fix outlook already!! 🤬🤬🤬
devin donnegal (@devin12557696) reported 14 minutes ago
@ClubFilth @daveb1893 @Outlook You cannot read emails on the app if the server forced a log out and will not allow a new login
Carla 💋︽✵︽ ‎ 🇨🇦❤️ (@PinstripedDiva) reported 16 minutes ago
would like to know why i STILL can't get into my damn emails, can't even use a code, can't reset my password. FIX IT. @Outlook @MicrosoftHelps #Outlook
Jacob McClellan (@JacobAMcClellan) reported 17 minutes ago
@Outlook Fix outlook on iPhone. Been down for over 12 hours now. Worry about this other stuff after you fix existing services.
MJ (@marifuenzalida) reported 20 minutes ago
@Outlook not working !!!!!!!!!!!
Leeora (@LeeoraEl) reported 20 minutes ago
@nikitheshrimper @Outlook 2/2 If I try to download emails manually I get a message - cannot connect to server. So I’m just letting push notifications do its thing. After a few hours I did need to put in my password again. But they are working on the issues. be patient….Or log on to mail via web browser.
Han. (@HanaJohnson92) reported 20 minutes ago
Day 3 without being able to access my emails. I am now able to get a code through my phone number, but then is asking me for a second authentication, I then type in the code my Authy app gives me and it’s not working! @Outlook @MSFT365Status @MicrosoftHelps
Chris Walker (@Cwalker6033) reported 21 minutes ago
@Outlook please fix the issue, cannot log into my account, cannot reset my password, cannot speak to anyone at Microsoft. Poor support for a paid service!
Lauren Turner (@BabyfaceLau) reported 22 minutes ago
@BennyHall17 @Outlook Oh really? I had a look online about any issues and it said it was all working! That makes sense, thanks for the update!
Dodgy Anon (@DodgyAnon) reported 25 minutes ago
@Outlook 4 inscrutable puzzles to help you fight “the robots” only for it to encounter an unexpected error and have me do it again. Useless anti-user company. Absolute out of touch disgrace.
Soph (@feeenickss) reported 27 minutes ago
@Outlook @Microsoft please fix outlook! Been trying to log in for almost 24 hours on 2 accounts and both say password is incorrect but I cannot reset as I cannot access the recovery account!!! This is ridiculous!!!!
Mark Young (@2_youngy) reported 30 minutes ago
@kaleighlynnnn @MicrosoftHelps @Outlook Mine still down
Carrie (@UNCgirl99) reported 32 minutes ago
@Outlook still can’t get logged into my Hotmail account. Are there still issues currently? It won’t even let me change my password as an attempt to get it.
Chris C-W (@cwiggy) reported 32 minutes ago
@Outlook outlook mail down all day today. Prompted to enter password multiple times. Can’t clear existing emails. What’s going on?
CODY RICHARDSON (@blkcapholdings) reported 36 minutes ago
@Outlook Clearly the fix isn’t fixed. Test first, not last.
Bhavick Ricky Popat (@RickyPopat) reported 36 minutes ago
@TBanton18 @Microsoft @Outlook What's the error message saying?
Lauren (@thevoidiscute) reported 37 minutes ago
Hi, @Outlook you locked me out of my e-mail account. Your self-help guides don't work, I can't sign in to message with an advisor and there are no advisors on the phone, just a robot who doesnt nothing but direct me back to the useless self-help online. Give me my account back
alli. (@lovemesomeALLI) reported 39 minutes ago
@faisal9051911 @Outlook I'm having the same issue! 21 years too!
Taz 泰秀樂 (@tazorack) reported 44 minutes ago
@MicrosoftHelps @Microsoft you guys need to fix @Outlook across the online the desktop program and whatever other incarnations like the phone app. Outlook is awful.
EP (@xxEP27xx) reported 49 minutes ago
@Outlook FIX YOUR SERVERS
⚡️Rob Truss⚡️ (@robtruss81) reported 50 minutes ago
@Outlook is the app still down in the uk ? Can’t log in !
Simbaaa (@simoes_romeo) reported 50 minutes ago
@cjl85718 @Outlook did resolve the problem? I have the same issuee.
MJ (@marifuenzalida) reported 53 minutes ago
@Outlook I can’t login to my hotmail account. Not on my iPhone nor my desktop. This is a huge issue as I’ve had this email for 20+ years. When will they be resolved???????????????🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬
alli. (@lovemesomeALLI) reported 54 minutes ago
@Drum_y @Outlook @MSFT365Status nope still down can't reset my pw
Gяace&Peteя♡ (@GraceJ_PeterM) reported 59 minutes ago
@Outlook @MicrosoftHelps still not working - I cannot log into the mail app on iPhone with my Hotmail account. We are on day 3 now what’s taking so long…? Will it ever get fixed? @AppleSupport
Wild (@Wildlvl) reported 60 minutes ago
@Outlook @simoncarrington @Outlook i have been messaging you for the same damn problem and you havnt answered in 2 days