Outlook.com status: access issues and outage reports
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Full Outage Map
Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.
Problems in the last 24 hours
The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Outlook.com. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Outlook.com users through our website.
- Sign in (55%)
- Website Down (26%)
- Errors (20%)
Live Outage Map
The most recent Outlook.com outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Zahlé
|
Errors | 2 days ago |
 Paris
|
Sign in | 2 days ago |
 Brisbane
|
Sign in | 2 days ago |
|
Paris
|
Errors | 3 days ago |
 Ciudad Apodaca
|
Website Down | 5 days ago |
|
Ciudad Jardín
|
Sign in | 5 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Outlook.com Issues Reports
Latest outage, problems and issue reports in social media:
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Dar99 (@Dar8206) reported@lovemesomeALLI @Microsoft @Outlook Same for me . SMS code is not working so impossible to Connect even on Outlook app…. Same **** since monday
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Luke Hearns (@LHearns2) reportedWell @Microsoft .. guess I better sort out all my **** that I use a hotmail account for and get it changed over to Gmail or other option. 3 days down is a little much when finances/trips/etc depend on info sharing via email. #microsoft #outlook #hotmail @Outlook @MicrosoftHelps
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Ad Libitum (@JSokaza) reported@Outlook So while my email password issue continues with the account you all took over, I decided to log into my substack which uses an email I made specifically for social media use. Guess what? That password didn't work either. Strange?
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Timothy Nichols (@nichols_ti28279) reported@rossiantony46 @Outlook Volan_xyber can fix this.
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Carlos Manuel Areias (@CarlosRPMPOWER) reported@tradingview @Outlook getting error 303
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Donna Adinolfi (@DonnaSpaGal) reportedAnyone else having @Outlook issues where emails are disappearing, populating, and disappearing. 😔
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Lombardigal (@WNlombardi) reported@Outlook closing down an email account, that’s been used for many yrs, and accessed from the same device, with no VPN or blocks identified 😬 and the correct input of info.
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SpongeBob (@Jack_the_westi) reported@TBanton18 @Microsoft @Outlook I had the same problem a while ago, absolutely impossible to speak to a human at Microsoft to get support, finally I switched to Gmail, caused a lot of disruption because my old Hotmail is used to verify loads of passwords, annoyingly I keep getting reminders to log into Hotmail
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Thee Wane (@CoachWane) reported@Microsoft @Outlook y'all better fix the spam and phishing processes. Way too many spams that are not being blocked. The security team needs to wake up and do their job!!!!!!
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Wildo Tango (@xx01010xxc) reported@Outlook you're #hotmail recovery is not working, I need human assistance
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M Raj (@MrVeritas) reportedIs anyone else’s @Outlook email Not working? Seems the services are down again just like in April. Hope @MicrosoftHelps is Aware of the Outlook email outage (login error, too many attempts) and is working to fix it.
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Bonynea (@Bonynea) reported@Outlook It’s been days of failed recovery attempts, unanswered requests, and no real support. I completed the forms, followed every step, and still have no access to my recovery emails. At this point it feels like customers are being ignored instead of helped. Please escalate this issue.
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ATMOSARRISES (@XsinandtonicX) reported@Outlook unlock my personal email.. all I did was sign in from a new device and changed my phone number, I’ve submitted your form from another email already, I need access what is going onnnn
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José Rafael Gabaldón (@Gabalzac) reported@peteryanni @Outlook Agree. Terrible decision by @Outlook
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SkyBaum (@SkyBaum1) reported from City of Longwood, Florida@Outlook account verification is broken. Please fix it so I can get back into my account. Thx
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Diagnosis (@Diagnosis410227) reported@Outlook I have issues with logging into my account. What should I do? @Outlook
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D🧚🏽 (@_preciousdee) reportedFix this please @Outlook
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swede05 (@AaronWick2) reported@Outlook having trouble with verification for my hotmail account can u help me with this please
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⚡️Rob Truss⚡️ (@robtruss81) reported@Outlook is the app still down in the uk ? Can’t log in !
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Beer stein of the void (@beer_and_mtg) reported@Microsoft @Office @Outlook guys, I don’t know what the problem is but you need to red team your outlook search. It is such a train wreck you are for sure leaving billions of dollars of global economic development on the table from this one single thing
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The SuparUser (@suparuser) reportedHi, I forgot my Outlook mail password and i was really worried about it, Whenever I try to reset my password using two different Mobile Number, I got otp on the first Number but when I am using second Number for otp it say this verification method is not working. @Outlook
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osman (@osman_cetin) reported@Outlook for days i am trying to reset my password to access some really urgent medical files and eventhough i have registered phone it seems that verification method is not working at all. This is very urgent medical need and would appreciate your assistance
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N8 (@nathane10422899) reportedThe new @Outlook is terrible, you can’t even respond to original emails sent to you if someone that was cc’d sends a response to that email and you press reply as well it will never go back to the original email it will only respond to the person that responded. Terrible update
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Michael Briggs (@MichaelBriggs2) reported@Outlook what’s happening with outlook app in the UK not letting me login or anything plus emails not coming through on phone either??
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Geekhead (@itsgeekhead) reported@Outlook should really fix your search, its so bad that people make a living off instagram reels about how terrible it is
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NewsMän (@KueddeR) reported@MauricioHunt2 @Outlook I'm having the same problem. Four emails I sent to Hotmail in the last few hours were bounced back.
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Stewart 🏴 🇨🇦 (@Stewmeak) reported@Outlook How is your app so terrible and preventing junk/phishing emails going into peoples main inbox? Useless and the worst at it. You must be making something from it.
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Greeny (@GreenDJ1) reported@Outlook having problems with my account. The hassle to log in is a joke. Looking for help
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B. (@Drum_y) reported@Outlook hello, still not able to have access to my email. Can you fix it?
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onelove (@brummy1978) reported@Outlook locked out of account and verificatiin is not sending code to my phone get the code to back up mail but when i select phone get error frustrating