Outlook.com status: access issues and outage reports
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Full Outage Map
Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.
Problems in the last 24 hours
The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Outlook.com. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Outlook.com users through our website.
- Sign in (56%)
- Website Down (23%)
- Errors (21%)
Live Outage Map
The most recent Outlook.com outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Adelaide
|
Sign in | 4 hours ago |
 Jackson
|
Errors | 9 hours ago |
 Bridgend
|
Sign in | 9 hours ago |
|
Township of Evan
|
Website Down | 11 hours ago |
|
Huntington Station
|
Sign in | 11 hours ago |
|
City of Saint Louis
|
Errors | 12 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Outlook.com Issues Reports
Latest outage, problems and issue reports in social media:
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Old Man Axlzero (@axlzero666) reported@Outlook do you idiots have any idea how ******* broken your customer support system is it does nothing to help customers your menus run people around in circles on the phone and leads to disconnected number you can access online chat support and if someone steals your email you
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A R Pᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠ (@altieri_palorca) reported@Outlook I urgently need engineering‑level support to restore my mailbox from a date before April 6. Only your internal engineering team can recover this. Please stop sending automated replies and actually read my case. It’s been 2 days and the server snapshots are expiring.
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Tucker Goodrich (@TuckerGoodrich) reportedGmail search doesn't work. Outlook is far better and if it's not working, you Exchange administrator is doing a bad job. —Current unhappy @Gmail user and former Exchange administrator and intensive @Outlook user.
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nkk501 (@nkk8314) reported@Outlook could you please help me with my email address. I am unable to login and it is saying I am blocked due to not enough verification
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Gary Mehaffy (@gmehaffy) reportedIs @Outlook down again? Having major issues on every device for hours
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Jack (@JackBadapdos21) reported@Outlook I'm having issues accessing my emails on the Outlook app for Android. It works on my old phone but not my Samsung galaxy S25...
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Pfs (@sirpenski) reported@WilliamShatner Captain, I wish you were on @NASAArtemis. Maybe you could channel Spock and fix @Outlook for the crew.
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@LARPEI@official (@Larpei1) reported@Microsoft @Office @Outlook Dear Microsoft, Please note that our African names are not spelling error. Kind regards, Larpei. A
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sheenbean (@loisetwt) reportedI currently have 2 Outlook accounts for 2 diff. jobs. When I try to log into one of the accounts, the verification code notification keeps being sent to the other work account instead. please resolve this issue so I can access the correct account? @Outlook @MicrosoftHelps
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Cheekyman81 (@1_hsm) reported@Outlook why are your teams refusing to help with my Hotmail account recovery and just asking me to fill out recovery forms again and again. This is not working. This is my own personal data which I have a right to. Please help me
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Anathema🇵🇱🏴🏴 (@Dyslogix) reportedMicroslop, fix your damn email ..... wtf @Outlook
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johnr (@johnr1593426) reported@Outlook I can't login in my msn email ???
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Ma🇧🇷 Pē (@_mape88) reported@Outlook The site is down. We've decided we're a terrible company and we don't work nights. 🤮🤮🤮🤮🤮🤮🤮
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CA Shrenik Gandhi (@shrenikmgandhi) reported@Outlook @MicrosoftIndia I am struggling to get access to my official mail id since past more than 3 months due to technical issue where i am not getting authentication code. Raised issue through my vendor but they are also not getting any response.
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A R Pᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠ (@altieri_palorca) reported@Outlook I've already done that, but nobody answered. I need this urgently — time is running out. My emails are still in the server snapshots, and soon it will no longer be possible to restore them. Please escalate my case to the engineering team
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Tom sayer (@Jeffnel429545) reported@Microsoft @Outlook Fix outlook online and update your status page you jackasses
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Colz (@simplymecj) reported@Outlook why the bomboclatt can’t I login to my account tf wrong with y’all man kmt
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mel (@mel76151448) reported@Outlook how am I supposed to get back in my email account, when I can’t sign in. Tried all the links but no success. Run a business on this account. I need to speak to a human!!!
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Mental Masterpiece (@mentalmasterpie) reportedtheir is a problem in outlook mail app, its automatically log out after some days @Outlook
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delicia (@deliciaMP4) reported@Outlook a move up/move down feature isn’t that hard surely
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some **** (@imasket123) reported@Outlook fix ur customer service ****
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Oluwanishola (@iam_Pacho) reportedCan you fix this damm bug!!! Its frustrating waiting for emails all day.... @Outlook
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Leng (@lengafc) reported@Outlook I am having a lot of issues singing in, please respond to my direct message
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frostlord (@thefrostlord) reported@Outlook signing into Outlook and being told I have signed in too many times after putting in my CORRECT password. Then you are forced to change password. FIX IT UP MICROSOFT.
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Erin 🏳️⚧️ (@EliteErin21) reported@ShishirShelke1 @Microsoft @Outlook fix your product please
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Keegan Lanier (@keeganlanier) reportedAnyone using @Outlook on iOS having massive issues lately? Emails looking like they’ve been sent to only delete the message and return a blank email to draft without sending the original email? Emails ready to send, but the exit and send buttons won’t work. The app isn’t frozen, but you have to force close the app and hope the latest draft saved all changes. This is only happening on iOS to my knowledge
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Yash (@YashRRJ) reportedSevere problems with your service @Outlook @Microsoft
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jon brownsill (@jonbrown2021) reported@Outlook hi. I’m having some problems sending emails with pdf attached. Are there any issues at the moment? It sends some messages but not others?
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Ron (@RonPipes) reported@Outlook Fix it please . 💔#EX1255397
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Jonathan Collin (@joncollin) reportedHey @gmail are you aware of authentication issues for @Outlook accounts in the Gmail app? My account is no longer authenticating as off this morning- seems to be a widespread issue that started in the last few days...