Outlook.com status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Outlook.com users through our website.

• Sign in (53%)
• Website Down (27%)
• Errors (20%)

Live Outage Map

The most recent Outlook.com outage reports came from the following cities:

City	Problem Type	Report Time
Bogotá	Website Down	12 hours ago
Barcelona	Errors	2 days ago
Brisbane	Sign in	2 days ago
Monterrey	Website Down	2 days ago
Mulhouse	Sign in	2 days ago
Zahlé	Errors	5 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ATMOSARRISES (@XsinandtonicX) reported 7 minutes ago

  @Outlook unlock my personal email.. all I did was sign in from a new device and changed my phone number, I’ve submitted your form from another email already, I need access what is going onnnn

• 
  GUAL CYBR (@gual_cybr) reported 8 minutes ago

  @ViEaglen06 @Outlook I can fix your account! Dm me

• 
  alli. (@lovemesomeALLI) reported 19 minutes ago

  @Drum_y @Outlook @MSFT365Status nope still down can't reset my pw

• 
  B. (@Drum_y) reported 20 minutes ago

  @Outlook hello, still not able to have access to my email. Can you fix it?

• 
  Hakan (@Hakan1630386105) reported 21 minutes ago

  @disnetic @MicrosoftHelps @Outlook Had this issue; TysonNerd on X sorted it.

• 
  autumn 🍓 (@autumnisicy) reported 21 minutes ago

  spending 40 days and 40 nights just angry and my problem is still not resolved @Outlook let me in.

• 
  Gaurav (@XkonchadyX) reported 25 minutes ago

  Is @Outlook owa down?

• 
  Varun101 (@vroon101) reported 25 minutes ago

  @Outlook fix your service, tried to open mail on your site and it didn't ask me for login!!

• 
  Vikram (@v1krams) reported 25 minutes ago

  @Microsoft @Windows @Outlook Why does Outlook's auto-fill username feature fail every time after a Windows update? It auto-populates the username, I enter the pswd, & then get an error because the username apparently isn't recognized. Happens after every restart. Frustrating.

• 
  Asrın Senemoğlu (@asrinsenemoglu) reported 30 minutes ago

  My bank account (Isbank) is officially linked to this compromised email address. I am ready to submit legal/banking documentation. This is not just an account issue, this is an active financial cybercrime in progress! @MicrosoftHelps @Outlook

• 
  Gяace&Peteя♡ (@GraceJ_PeterM) reported 33 minutes ago

  @Outlook @MicrosoftHelps still not working - I cannot log into the mail app on iPhone with my Hotmail account. We are on day 3 now what’s taking so long…? Will it ever get fixed? @AppleSupport

• 
  Ad Libitum (@JSokaza) reported 34 minutes ago

  The AI bot will tell you that @Outlook know there is an issue too, so this is not new, and still not fixed. Brilliant.

• 
  Wildo Tango (@xx01010xxc) reported 35 minutes ago

  @Outlook you're #hotmail recovery is not working, I need human assistance

• 
  Moheshwar Amarnath Biswas (@fluentmoheshwar) reported 36 minutes ago

  @WindowsLatest Fix @MicrosoftTeams and @Outlook first.

• 
  Dr. Vishal Kumar (@vkfzr) reported 41 minutes ago

  @Outlook @MicrosoftHelps I’m unable to access my email account due to issues with two-step verification. The SMS authentication service is not working & I no longer have access to Authenticator app after resetting my device.This has locked me out of my A/c despite genuine user.

• 
  ATMOSARRISES (@XsinandtonicX) reported 41 minutes ago

  Blocking my previous tweets @Outlook ? Why are there no alternative means of support for account access error? I signed in from a new device with a new phone number with my exact credentials ?

• 
  tortured hot girl department (@maaaaandyy) reported 48 minutes ago

  Why can’t you fix the mail for iphone issue???? That can’t be so hard. Ask your tech team to use claude c’mon @Microsoft @Outlook @MicrosoftBr

• 
  Sreeni (@sree9819) reported 52 minutes ago

  @Outlook I have been trying to get to a live agent for AGES regarding an issue with my account (which has been hacked) and I haven’t received a single helpful response! I am unable to jump on a chat with life agent anymore! How am I supposed to recover my account with no help!!

• 
  Rahimuddin (@mdrahiem) reported 53 minutes ago

  When you can implement input focus in 2 steps out of 3 in the login form, what's the reason to not implement in the OTP section too @Outlook?

• 
  LaubeQ (@LaubeQ28) reported 53 minutes ago

  Hey @Outlook we use you for work and all my colleagues and I run into this very annoying bug where you will reply to someone, it stops the typing cursor as if you clicked away and when you press space it will archive the e-mail chain. Can you please fix ASAP? thanks.

• 
  tortured hot girl department (@maaaaandyy) reported 55 minutes ago

  I’m removing all my accounts from my @Outlook, since I can’t access my email and I’m worried about losing important information. I can’t believe @Microsoft can’t simply fix an email bug. They are an email company omgggggg

• 
  Africanart4spaces (@AAFSart) reported 55 minutes ago

  @Outlook I have issues accessing my email but I keep getting AI blocking me from speaking to an actual human what the hell

• 
  Erdem Pulcu (@ErdemPulcu) reported 56 minutes ago

  @Microsoft cannot make @Outlook find emails in one's inbox. So much of time is being wasted everyday because Outlook doesn't work. Could someone explain to me why anyone should trust their AI models? If they are so good why don't you use it to fix the email??

• 
  Finchwizard (@Finchwizard) reported 56 minutes ago

  We’re in 2026 and @Outlook still can’t fix notifications and badges on iOS. It’s NEVER RIGHT. Always get these mystery notifications. Telling me 2 new emails and there’s only 1. Most frustrating thing. #outlooksucks

• 
  José Rafael Gabaldón (@Gabalzac) reported 56 minutes ago

  @peteryanni @Outlook Agree. Terrible decision by @Outlook

• 
  Paige N. Fox (@paigefox_atty) reported 57 minutes ago

  Anyone else having annoying, constant and weird issues with @Outlook??? It’s gotten so bad even my tech people are like wtf is going on. I have theories. #followthemoney

• 
  osman (@osman_cetin) reported 57 minutes ago

  @Outlook for days i am trying to reset my password to access some really urgent medical files and eventhough i have registered phone it seems that verification method is not working at all. This is very urgent medical need and would appreciate your assistance

• 
  ✨Luminous✨ (@wxkeup_1) reported 1 hour ago

  @Outlook why is password sign in constantly unavailable to my hotmail (outlook) account 90 percent of the time, requiring me to use sign in using a code? As someone who has had this email account with you for 25 years - it has become infuriating to use.

• 
  April 🐭 (@1967Christian) reported 1 hour ago

  @Outlook I'm trying to sign into my email. It keeps telling me to enter a second email address to "protect my account". I only have one email. I don't want a second email. I'm old fashioned, I just want to sign in using my password, and access my emails.

• 
  Chaitanya (@SeekChaitanya) reported 1 hour ago

  @Outlook You took 4 days to Revert, microsoft outlook is indeed slow