Outlook.com status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Outlook.com users through our website.

• Sign in (71%)
• Website Down (15%)
• Errors (14%)

Live Outage Map

The most recent Outlook.com outage reports came from the following cities:

City	Problem Type	Report Time
Haddington	Sign in	7 hours ago
Glasgow	Sign in	7 hours ago
Burgess Hill	Sign in	8 hours ago
Crewe	Website Down	12 hours ago
Bordeaux	Sign in	15 hours ago
Port Saint Lucie	Sign in	1 day ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

• 
  N8 (@nathane10422899) reported 2 minutes ago

  The new @Outlook is terrible, you can’t even respond to original emails sent to you if someone that was cc’d sends a response to that email and you press reply as well it will never go back to the original email it will only respond to the person that responded. Terrible update

• 
  Simon Ward (@SimonJWard93) reported 5 minutes ago

  @Outlook Fix it. It’s getting stupid now. At least give communication you are aware and looking into the issue?

• 
  Hatice Öztürk (@HaticeOzturk86) reported 10 minutes ago

  @UrsullineTV @Outlook Same trouble @MarenXyber on X handled it fast.

• 
  Alex 🌐 (@ajr_codes) reported 11 minutes ago

  Microsoft, why cant I log into my 20+ year old email? Why is it saying "You've tried to sign in too many times with an incorrect account or password." I have 2FA and a backup email + phone number. Why wouldnt you simply ask for the 2FA code??? @Microsoft @Outlook

• 
  Taz 泰秀樂 (@tazorack) reported 17 minutes ago

  @MicrosoftHelps @Microsoft you guys need to fix @Outlook across the online the desktop program and whatever other incarnations like the phone app. Outlook is awful.

• 
  Bhavick Ricky Popat (@RickyPopat) reported 18 minutes ago

  @TBanton18 @Microsoft @Outlook What's the error message saying?

• 
  secret name (@dbfssecret) reported 20 minutes ago

  @Outlook I liked Outlook Express, BUT, I just can’t stand Outlook in it’s present configuration. It has to be slimmed down and more useful before I’ll use it. I like MS, but I don’t like Outlook at all…just way too complicated.

• 
  jonathan hopley (@jonathanhopley) reported 21 minutes ago

  @lovemesomeALLI @Microsoft @Outlook Try the following. Login using any mobile number linked to email. Instead of email address. With current password.

• 
  S 🇩🇿 (@LeYaoguai) reported 23 minutes ago

  @Outlook I’m having the 503. X FEServe error when trying to log in …

• 
  Varun101 (@vroon101) reported 23 minutes ago

  @Outlook fix your service, tried to open mail on your site and it didn't ask me for login!!

• 
  Greggy Ramone (@GreggyRamone) reported 24 minutes ago

  @TechWTaylor @Outlook Mine started working again this morning. I’m able to send and receive emails again. Maybe the fix is a slow roll out.

• 
  GUAL CYBR (@gual_cybr) reported 27 minutes ago

  @ViEaglen06 @Outlook I can fix your account! Dm me

• 
  Timothy Nichols (@nichols_ti28279) reported 27 minutes ago

  @HollyKing810925 @Outlook Volan_xyber can fix this.

• 
  KEN IN SA (@SAsportshonk) reported 29 minutes ago

  @Outlook So when are you going to fix your crappy service? Can’t get codes to access my account or reset password. Thanks!!! Great job. 👏

• 
  Markus Trezdziack (@m_trezdziack) reported 30 minutes ago

  @Outlook looking at your tweet history only solidifies the growing issues with the new outlook. Is there a computer brand that doesn't have the new version of outlook on it, anywhere. - just the classic version? So the general public can avoid the problems

• 
  ATMOSARRISES (@XsinandtonicX) reported 30 minutes ago

  @Outlook unlock my personal email.. all I did was sign in from a new device and changed my phone number, I’ve submitted your form from another email already, I need access what is going onnnn

• 
  Wildo Tango (@xx01010xxc) reported 31 minutes ago

  @Outlook you're #hotmail recovery is not working, I need human assistance

• 
  B. (@Drum_y) reported 35 minutes ago

  @nar1Thirty1 @justjamess87 @Outlook Still down here too

• 
  jen (@JackalopePoop) reported 36 minutes ago

  @Outlook wtf is going on with email login -- why is the valid password with the special characters that you made me specifically choose not enough for me to login from the same exact laptop I use every day?

• 
  Bonynea (@Bonynea) reported 36 minutes ago

  @Outlook It’s been days of failed recovery attempts, unanswered requests, and no real support. I completed the forms, followed every step, and still have no access to my recovery emails. At this point it feels like customers are being ignored instead of helped. Please escalate this issue.

• 
  Ad Libitum (@JSokaza) reported 39 minutes ago

  The AI bot will tell you that @Outlook know there is an issue too, so this is not new, and still not fixed. Brilliant.

• 
  Wind 24 (@ayanconq) reported 40 minutes ago

  @MEGAARICK @Microsoft @Outlook Report your issue to Sylas_techz1 here on X

• 
  Charlie (@Charles2982708) reported 40 minutes ago

  @Outlook this update that sends everything to my Draft folders automatically is complete BS Please change this! It doesn’t save any time and causes way too many problems. The majority of people using outlook for work Multi task and end up having all these emails disappear. When it’s out of site it’s out of mind. That’s not a good thing.

• 
  Greeny (@GreenDJ1) reported 44 minutes ago

  @Outlook having problems with my account. The hassle to log in is a joke. Looking for help

• 
  Mukund (@ibmindia2011) reported 45 minutes ago

  @lazychakrabarti @Outlook I am also facing the same issue are you going to off hotmail service in India?

• 
  Gяace&Peteя♡ (@GraceJ_PeterM) reported 47 minutes ago

  @Outlook @MicrosoftHelps still not working - I cannot log into the mail app on iPhone with my Hotmail account. We are on day 3 now what’s taking so long…? Will it ever get fixed? @AppleSupport

• 
  MKM (@MKFrainMaria) reported 48 minutes ago

  @Outlook is there problems today? I’m not able to sign into my hotmail account or get a verification code! Been trying all day

• 
  Gemma Collins (@Gem83Col) reported 55 minutes ago

  @NickyCowell @Outlook @Microsoft Na mine isn’t working. Asking for last digits of phone number but then saying it’s not working and to verify another way

• 
  Kyle Davey (@KyleDavey86) reported 56 minutes ago

  . @Outlook I am being told my account is locked out. I need to verify I’m a human with a press and hold button. I have tried this several times and it keeps saying try again. How do I fix this and is there an actual person to assist in getting me access to my emails again?

• 
  Kelsey Goodwin (@kelseyg2010) reported 59 minutes ago

  @Outlook why am I STILL having problems on my iPhone? C'mon already. It has been a full week of this bullshit🤬