Outlook.com status: access issues and outage reports

No problems detected

If you are having issues, please submit a report below.

Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

Problems in the last 24 hours

The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Time of day (EST)	Number of reports	Baseline
Apr 24, 9:40 PM EDT	0	0
Apr 24, 10:00 PM EDT	0	0
Apr 24, 10:20 PM EDT	0	0
Apr 24, 10:40 PM EDT	0	0
Apr 24, 11:00 PM EDT	0	0
Apr 24, 11:20 PM EDT	0	0
Apr 24, 11:40 PM EDT	0	0
Apr 25, 12:00 AM EDT	0	0
Apr 25, 12:20 AM EDT	0	0
Apr 25, 12:40 AM EDT	0	0
Apr 25, 1:00 AM EDT	0	0
Apr 25, 1:20 AM EDT	0	0
Apr 25, 1:40 AM EDT	0	0
Apr 25, 2:00 AM EDT	0	0
Apr 25, 2:20 AM EDT	0	0
Apr 25, 2:40 AM EDT	0	0
Apr 25, 3:00 AM EDT	0	0
Apr 25, 3:20 AM EDT	0	0
Apr 25, 3:40 AM EDT	0	0
Apr 25, 4:00 AM EDT	0	0
Apr 25, 4:20 AM EDT	0	0
Apr 25, 4:40 AM EDT	0	0
Apr 25, 5:00 AM EDT	0	0
Apr 25, 5:20 AM EDT	0	0
Apr 25, 5:40 AM EDT	0	0
Apr 25, 6:00 AM EDT	0	0
Apr 25, 6:20 AM EDT	0	0
Apr 25, 6:40 AM EDT	0	0
Apr 25, 7:00 AM EDT	0	0
Apr 25, 7:20 AM EDT	0	0
Apr 25, 7:40 AM EDT	0	0
Apr 25, 8:00 AM EDT	0	0
Apr 25, 8:20 AM EDT	0	0
Apr 25, 8:40 AM EDT	0	0
Apr 25, 9:00 AM EDT	0	0
Apr 25, 9:20 AM EDT	0	0
Apr 25, 9:40 AM EDT	0	0
Apr 25, 10:00 AM EDT	0	0
Apr 25, 10:20 AM EDT	0	0
Apr 25, 10:40 AM EDT	0	0
Apr 25, 11:00 AM EDT	0	0
Apr 25, 11:20 AM EDT	0	0
Apr 25, 11:40 AM EDT	0	0
Apr 25, 12:00 PM EDT	0	0
Apr 25, 12:20 PM EDT	0	0
Apr 25, 12:40 PM EDT	0	0
Apr 25, 1:00 PM EDT	0	0
Apr 25, 1:20 PM EDT	0	0
Apr 25, 1:40 PM EDT	0	0
Apr 25, 2:00 PM EDT	0	0
Apr 25, 2:20 PM EDT	0	0
Apr 25, 2:40 PM EDT	0	0
Apr 25, 3:00 PM EDT	0	0
Apr 25, 3:20 PM EDT	0	0
Apr 25, 3:40 PM EDT	0	0
Apr 25, 4:00 PM EDT	0	0
Apr 25, 4:20 PM EDT	0	0
Apr 25, 4:40 PM EDT	0	0
Apr 25, 5:00 PM EDT	0	0
Apr 25, 5:20 PM EDT	0	0
Apr 25, 5:40 PM EDT	0	0
Apr 25, 6:00 PM EDT	0	0
Apr 25, 6:20 PM EDT	0	0
Apr 25, 6:40 PM EDT	0	0
Apr 25, 7:00 PM EDT	0	0
Apr 25, 7:20 PM EDT	0	0
Apr 25, 7:40 PM EDT	0	0
Apr 25, 8:00 PM EDT	0	0
Apr 25, 8:20 PM EDT	0	0
Apr 25, 8:40 PM EDT	0	0
Apr 25, 9:00 PM EDT	0	0
Apr 25, 9:20 PM EDT	0	0
Apr 25, 9:40 PM EDT	0	0

At the moment, we haven't detected any problems at Outlook.com. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Outlook.com users through our website.

Sign in (56%)
Website Down (23%)
Errors (21%)

Live Outage Map

The most recent Outlook.com outage reports came from the following cities:

City	Problem Type	Report Time
Oakland	Sign in	52 minutes ago
Shek O Village	Sign in	3 hours ago
Dubai	Website Down	3 hours ago
Branford	Website Down	6 hours ago
Valencia	Website Down	6 hours ago
Millis	Sign in	7 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

johnr (@johnr1593426) reported 49 seconds ago
@Outlook I can't login in my msn email ???
Matthew Tomkins (@MattTomkins8) reported 2 minutes ago
@Outlook your customer support is the worst I've ever experienced.. Trying to sort a problem for the last 4 hours, spoke to 3 different agents, and gotten nowhere.
Michael Robbeloth (@mrobbeloth) reported 10 minutes ago
@Outlook Email Templates in Outlook on the Web (PWA) seem to be broken. Changes do not get reflected when creating new emails using the template
Bob (@Bob_of_Baghdad) reported 14 minutes ago
@Outlook What’s going on with email Templates missing? This has totally destroyed our work flow. Please fix asap.
gee spang (@spangger) reported 14 minutes ago
@Outlook How neat! Pity you CC and BCC lines are totally fvcking broken in the Android app and just do totally random auto populates and overwrites. #techGarbage
Colz (@simplymecj) reported 18 minutes ago
@Outlook why the bomboclatt can’t I login to my account tf wrong with y’all man kmt
Joe Fairbanks 🇮🇱 (@pasadena792) reported 20 minutes ago
@stevesi First thing to do is get rid of the terrible @Outlook web wrapper and bring back Mail & Calendar.
BH22 (@BigHorn2822) reported 22 minutes ago
@Outlook Hey Outlook. Your mail app is broke. Having issues for days and I can’t find a resolution. Emails not getting delivered/sent and resetting accounts doesn’t work.
Cindy Bisset (@bisset_cindy) reported 24 minutes ago
@Outlook I think everyone who has a complaint about Microsoft (because I can not be the only one), and their lack of customer service and related productivity issues should get together and let’s Sue them. I have paid multiple times for this ****
Ali Haider (@SAH_HAIDER) reported 28 minutes ago
@Outlook 365: (top banner) You need to sign in to keep using mail Me: signs in Outlook 365: You signed out of your account. It’s a good idea to close all your browser windows. Me: YEAH! Exactly what I wanted!!!
JC Castañeda (@xJoeyxKnucklesx) reported 29 minutes ago
@Anita52174838 @NikhilB27505303 @Outlook I got same problem VaultEdgeX helped me
Hey Its Burt (@josephburt) reported 29 minutes ago
Probably not what @Microsoft /@Office want to hear... yeah can you remote in and fix the two @Outlook apps running. Sounds like you still can't make a stable OS ...
A R Pᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠ (@altieri_palorca) reported 30 minutes ago
@Outlook I need my Outlook mailbox restored to a date before April 6. This was NOT deletion — the attacker overwrote the body of multiple emails. I urgently need this escalated to the engineering team before the server snapshots expire.
Andrew Hopkins (@F19ADH) reported 30 minutes ago
I see @Microsoft @Outlook must have had another issue/breakdown in spam filters as their service becomes completely unusable for me AGAIN! Multiple copies of emails getting through. As you scan every email how can you not detect spam contents that match deluges of reports to you?
susannah (@susannahj55) reported 31 minutes ago
@Outlook do you have a UK based telephone support team , we are having issues but keep having to wait for your LA based team to start work before we can get help
⭐️💜Rachael 💜⭐️ (@Rachy_EJ) reported 33 minutes ago
@MicrosoftHelps is outlook down my dad cant not log into his account on his phone or laptop telling him password is wrong when its not and it keeps asking him to sign in on the phone app @Outlook
Vishal raj (@realvishalraj) reported 34 minutes ago
@Outlook there is a laptop whose admin sign in password ,I m nt able to retrieve Can u help ,I have the bill and payment record
@LARPEI@official (@Larpei1) reported 37 minutes ago
@Microsoft @Office @Outlook Dear Microsoft, Please note that our African names are not spelling error. Kind regards, Larpei. A
Cédric Krier (@cedrickrier) reported 39 minutes ago
@Outlook your email server is sending wrong error message. WTF? "blocked using Spamhaus. To request removal from this list see" plainly wrong.
Griff (@Grifeweizen) reported 39 minutes ago
@Microsoft Outlook and teams mobile apps not even opening on android galaxy s25...this is a serious issue @MicrosoftTeams @Outlook. It's a blank screen or an endless loading spiral.
Lewis Fox (@Lewi54ox) reported 40 minutes ago
@Microsoft @Outlook tried signing into my account on my Xbox. Couldn’t so had to try sign in on my Hotmail. Couldn’t, tried resetting password on the app gave ALL MY OWN CORRECT INFO. Couldn’t, tried calling for help, got told to sign in online to reset password. Honestly🤬
Taz 泰秀樂 (@tazorack) reported 42 minutes ago
@Outlook Fix outlook please it is very bad constantly forcing you to change your password. After changing the password it don't work again. Makes no sense. @MicrosoftHelps
Cheekyman81 (@1_hsm) reported 44 minutes ago
@Outlook I’m struggling to get any traction from your support teams to regain access to my Hotmail account. Recovery forms are not working. Who do I escalate to? I have had this issue for 1 month now.
Ali. Me (@AlisonWagstaff3) reported 45 minutes ago
@Outlook how come outlook is so awful having taken over Hotmail. It's slow, it's layout is terrible. I absolutely hate it!!
Leshao (@LeshaoKisira) reported 50 minutes ago
Dear Microsoft, Our African names ain't spelling errors @Microsoft @Office @Outlook
maybe: rockie/pops 🤠 (@gooddadgenes) reported 50 minutes ago
it seems you have bigger issues, @Microsoft i guess I’ll wait…😒 cc: @Outlook
J.Howard (@jhowardsc) reported 51 minutes ago
@MicrosoftHelps @Outlook ... so is it down or...??? Keeps crashing. Constantly.. yall ok over there?
Fred (@ch1vat0n) reported 52 minutes ago
@claudeai Maybe Claude can help the @NASAArtemis crew to fix their @Outlook not working? Maybe trying classy elm will do?
Dani.🇻🇪 (@daniperdomo92) reported 56 minutes ago
@Outlook @Microsoft @MicrosoftHelps Im Still struggling to regain access to my Hotmail account. Recovery forms still not working.. 2/3 months and counting… i have evidence that I'm the legit owner
Lee Charters (@cheeckycharters) reported 58 minutes ago
@Outlook Can't message you. So I'll have to post this. My phone of 8yrs just died so I got a new one. Tried to sign in multiple times but no joy with password, couldn't use authenticator as no password. Been locked out of my email account that I've had for 25yrs. Help please.