1. Home
  2. Companies
  3. Outlook.com
Outlook.com

Outlook.com status: access issues and outage reports

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

Problems in the last 24 hours

The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Outlook.com. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Outlook.com users through our website.

  • 56% Sign in (56%)
  • 23% Website Down (23%)
  • 21% Errors (21%)

Live Outage Map

The most recent Outlook.com outage reports came from the following cities:

CityProblem TypeReport Time
Milton Keynes Sign in 19 minutes ago
Quito Sign in 1 hour ago
Liverpool Sign in 2 hours ago
Brussels Sign in 4 hours ago
Stamford Sign in 6 hours ago
Marietta Sign in 11 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • EllapaigeMusic
    EP✨ (@EllapaigeMusic) reported

    @Outlook Hi there, I’ve sent you an email about a problem I’ve been having, thanks!

  • axlzero666
    Old Man Axlzero (@axlzero666) reported

    @Outlook do you idiots have any idea how ******* broken your customer support system is it does nothing to help customers your menus run people around in circles on the phone and leads to disconnected number you can access online chat support and if someone steals your email you

  • FreakyPatty
    Patricia Young (@FreakyPatty) reported

    @Outlook what is happening with #microsoft & #microsoft? Changed my password for outlook yesterday as PW I used for years being rejected and now my new PW keeps saying ‘too many login attempts’ verifying with you ‘prove you are a human’ is hard

  • Lewi54ox
    Lewis Fox (@Lewi54ox) reported

    @Microsoft @Outlook tried signing into my account on my Xbox. Couldn’t so had to try sign in on my Hotmail. Couldn’t, tried resetting password on the app gave ALL MY OWN CORRECT INFO. Couldn’t, tried calling for help, got told to sign in online to reset password. Honestly🤬

  • kevinsar
    Kevin Sar (@kevinsar) reported

    @Outlook y'all broke your android app today, check your reviews no one can login

  • Joel94994231
    Joel (@Joel94994231) reported

    @Outlook If the fkn log in system. I can't log in half the time says to many times login in use different browser. Just let me use a fkn password. I don't want 50 different methods. Ffs. Wake ******** up

  • ch1vat0n
    Fred (@ch1vat0n) reported

    @claudeai Maybe Claude can help the @NASAArtemis crew to fix their @Outlook not working? Maybe trying classy elm will do?

  • njamess10
    Nick ✨ (@njamess10) reported

    God, @Outlook just keeps getting worse by the day..... what's going on @Microsoft?!?! It never fails to go down. It's NEVER been this bad.

  • WendyWendywat
    Wendy Watkins (@WendyWendywat) reported

    @Outlook having real problems contacting customer support - how do I urgently get hold of someone please? URGENT

  • 1_hsm
    Cheekyman81 (@1_hsm) reported

    @Outlook @MicrosoftHelps I’ve been locked out of my Hotmail account for over a month. I’ve submitted the recovery form multiple times with correct details, but it’s rejected immediately each time.I was advised to submit a reinstatement request, which I did, but not working.

  • JasonStarr
    Jason Starr, Consumer Ventures, Awakened Foods (@JasonStarr) reported

    Had to finally upgrade from "Legacy" @Microsoft @Outlook on a Mac to "new" Outlook (because old Outlook kept crashing my computer due to what I must assume was a massive a memory leak) Just miserable. Stupid, basic stuff still broken or mission. Formatting of signatures is totally messed up. Can't turn on/off hidden paragraph markers when editing email. Can no longer click within an email to see the conversation or related emails (this is a huge loss). This product has been out since 2020. It has been the default email client since 2022. HOW CAN IT STILL BE THIS BAD!?! Or do they just hate Mac users that much?

  • AlisonWagstaff3
    Ali. Me (@AlisonWagstaff3) reported

    @Outlook I'm absolutely sick and tired of you. My email access has gone from eady and with no problems to waiting for access, also getting locked in having to restart my phone. It's an absolute pain I hate the ads which were bad enough on unfocused, but now on focused too

  • thefrostlord
    frostlord (@thefrostlord) reported

    @andrewrdn463 @Outlook i have the same issue also a lot of people have the same issue fix @Outlook

  • henri_smit43170
    Testing the waters (@henri_smit43170) reported

    @Outlook seems to be going through some issues, is it only our organisation?

  • mrobbeloth
    Michael Robbeloth (@mrobbeloth) reported

    @Outlook Email Templates in Outlook on the Web (PWA) seem to be broken. Changes do not get reflected when creating new emails using the template

  • simplymecj
    Colz (@simplymecj) reported

    @Outlook why the bomboclatt can’t I login to my account tf wrong with y’all man kmt

  • 1_hsm
    HSM_81 (@1_hsm) reported

    @Outlook @Microsoft @MicrosoftHelps I’m Still struggling to regain access to my Hotmail account. Recovery forms still not working. What are my next escalation options please? 2/3 months and counting…

  • MisterKayne76
    Mister Kayne (@MisterKayne76) reported

    Over 10 lockouts and endless appeals later, @Outlook is officially the most "secure" account I own—mostly because even I can't get into it. @Microsoft , please fix this verification loop. It’s exhausting.

  • xJoeyxKnucklesx
    JC Castañeda (@xJoeyxKnucklesx) reported

    @Anita52174838 @NikhilB27505303 @Outlook I got same problem VaultEdgeX helped me

  • CharlieStaceyUK
    Charlie Stacey (They /Them) (@CharlieStaceyUK) reported

    @Outlook I’m a sole global admin fully locked out of my business account. The phone number allocated to my case has issues receiving calls. I desperately need this sorted so I can work. Is there anything more I can do, at the very least to change the phone number?

  • LouisArthu66843
    Louis Arthur-Brown (@LouisArthu66843) reported

    @Outlook @Microsoft looks like the Outlook mobile app is experiencing widespread problems - stuck loading, all troubleshooting failing.

  • MattTomkins8
    Matthew Tomkins (@MattTomkins8) reported

    @Outlook your customer support is the worst I've ever experienced.. Trying to sort a problem for the last 4 hours, spoke to 3 different agents, and gotten nowhere.

  • mattayoub1
    Matt Ayoub (@mattayoub1) reported

    @Outlook @Microsoft it’s been WEEKS and my Hotmail is STILL in another language! Can someone please contact me and actually follow through till the issue is resolved?

  • jmassengale
    John Massengale AIA CNU 🚶‍♀️🚶🚶‍♂️🚴‍♂️🇺🇦 (@jmassengale) reported

    - @grok confirms that @X users are complaining about @Outlook update headaches: account merging glitches, broken syncs with old MS accounts, forced changes, and general "why fix what wasn't broken" frustration.

  • Grifeweizen
    Griff (@Grifeweizen) reported

    @Microsoft Outlook and teams mobile apps not even opening on android galaxy s25...this is a serious issue @MicrosoftTeams @Outlook. It's a blank screen or an endless loading spiral.

  • colinmurray92
    Camm2992 (@colinmurray92) reported

    @MicrosoftHelps @Outlook I can’t login to my outlook account and I can not find the live chat. Can someone please call me

  • Lopa8765
    MissLola67 (@Lopa8765) reported

    @Outlook I have sent you a DM I am completely locked out of my Outlook account and need urgent help. I reset my password and tried to use my recovery code, but I keep getting an error.

  • Larpei1
    @LARPEI@official (@Larpei1) reported

    @Microsoft @Office @Outlook Dear Microsoft, Please note that our African names are not spelling error. Kind regards, Larpei. A

  • jonbrown2021
    jon brownsill (@jonbrown2021) reported

    @Outlook hi. I’m having some problems sending emails with pdf attached. Are there any issues at the moment? It sends some messages but not others?

  • imasket123
    some **** (@imasket123) reported

    @Outlook fix ur customer service ****