Outlook.com

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

Problems in the last 24 hours

The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Outlook.com Outage Chart 01/17/2026 16:05

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Most Reported Problems

The following are the most recent problems reported by Outlook.com users through our website.

  1. Sign in (67%)

    Sign in (67%)

  2. Website Down (19%)

    Website Down (19%)

  3. Errors (14%)

    Errors (14%)

Live Outage Map

The most recent Outlook.com outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
FranceBordeaux Sign in
United StatesYulee Website Down
AustraliaGold Coast Errors
United StatesFrisco Website Down
United StatesBowie Sign in
United StatesSkokie Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • roxygal21 roxygal21 (@roxygal21) reported

    @Outlook I’m using safari on my mobile device. If other people are having the same issue it’s probably on your end.

  • crugg_juice juiceman (@crugg_juice) reported

    @Outlook i cannot remember the login password for my email address! Have since changed my mobile number so recovery will not work! Can i get some help with this?

  • FTD_ILLW1LL FTD_ILLW1LL (@FTD_ILLW1LL) reported

    @Outlook can you tell me why you are blocking emails? They are in the safe list. I haven’t ever had this problem before. But now you won’t let me get my confirmation emails.

  • OnyekaOnline Onyeka Onyekwelu (@OnyekaOnline) reported

    Wagwan with the new @Apple iOS update not playing ball with @Microsoft @Outlook? Second time I’ve had to delete & re-enter my account details to sync my mail. It’s not sustainable - fix the bug please 🙏🏾

  • samuelthomson Samuel Thomson (@samuelthomson) reported

    Yesterday I deleted around 12 years of emails by accident, mainly due to having IMAP switched on, but just before the "human error" part, I created a PST archive in @Outlook for safety, but it just didn't save most of my emails in a returnable format.

  • stonkcat The Literal Sick Man of Europe (@stonkcat) reported

    @Outlook Yo, your iOS app’s search has been infuriatingly broken for a while now (for me, anyway). I search for stuff that’s in my inbox and it just will not find it. Pls fix

  • PennyLee92 Penny Lee (@PennyLee92) reported

    @Outlook my Hotmail has stopped receiving emails since Christmas Eve ..please may someone help me fix this

  • jmhuculak Matt Huculak (@jmhuculak) reported

    Public service announcement: the new OSX Monterey 12.1 update breaks the Spotlight search function in Microsoft @Outlook (classic). If you are you cannot use "new" outlook (it doesn't work with Exchange servers) you cannot search Outlook until fix released "by @Apple" #uvic

  • PaulOckenden Paul Ockenden (@PaulOckenden) reported

    @jmhuculak @Outlook @Apple To be fair, it was pretty broken anyway, often requiring you to reindex your Outlook data files else it would miss things. I wonder whether Apple's stance is "If you won't play properly then you can't play at all".

  • BNerlich Brigitte Nerlich (@BNerlich) reported

    @outlook still not working reliably @UniofNottingham - so use DM if necessary

  • HopefulNeko HopefulNeko (@HopefulNeko) reported

    @CatgirlFingies @JennyifewPwime @Outlook i get a similar issue with my gmail. its not my deadname but its the name i previously tried for a bit before i decided on the name i use. but it does not make sense cause like i never used that name on my new email. i had a diffrent email for that name.

  • JamesFiliyaro Candice James (@JamesFiliyaro) reported

    @JanaNeumann_92 @Outlook Same thing happen to here I wasn’t able to login my account regardless I have made several complain to there team but luckily I was directed to (xbxhacks_3) on Instagram by a friend and they help me fix my account back

  • roxygal21 roxygal21 (@roxygal21) reported

    @dennisbong @Outlook I have the same issue I can’t access my email through safari or any other browser since yesterday.

  • JulieeB11 Jb (@JulieeB11) reported

    IVE BEEN TRYING TO ACCESS MY EMAIL FOR 3 DAYS AND I CANT! WHEN I CAN I GET THEM LATE! @Outlook FIX YOUR PROBLEM! DONT SAY DM US BECAUSE YOU DONT REPLY AND I WAS TOLD TO!!!! I NEED MY EMAILS!

  • chloeroseeeee Chloe 🌹 (@chloeroseeeee) reported from Warwick, England

    @Outlook is your app/website down? As the app is not refreshing on my iPhone and my emails won’t load either when I try and check them on the Google chrome app instead🤯

  • jmhuculak Matt Huculak (@jmhuculak) reported

    Public service announcement: the recent Mac OSX Monterey 12.1 update breaks the Spotlight search function in Microsoft @Outlook (classic). If you cannot use "new" Outlook (since it doesn't work with Exchange servers) you cannot search Outlook until fix released "by @Apple" #uvic

  • mferrari Michael Ferrari (@mferrari) reported

    Latest release of @MacOS12Monterey broke @Outlook search functionality on Mac. The search does not work for "old outlook" but search works for "new outlook". Please fix! Search is critical!

  • JamieTech87 Jamie Ladd (@JamieTech87) reported

    @Outlook hey! I am using outlook on safari, and emails are not sending due to an "internal server error". Any help?

  • RaghuGowda555 Raghu (@RaghuGowda555) reported

    @Outlook @gmail why all my contacts Deleted Automatically? Logout and Login again and Sync also done not Helped, what's really happened?

  • thandeki Thandeka.🇿🇼🇿🇼 (@thandeki) reported

    @Outlook I have been unable to access my email all day. Is there a problem

  • MBoneschanscher Mark Boneschanscher (@MBoneschanscher) reported

    And the yearly struggle has started, why o why will @Outlook not allow me to embed images in my out of office reply? And how did i fix that issue last year...

  • Mjackson_racing Matt Jackson (@Mjackson_racing) reported

    @Outlook I can’t access my outlook. Any reason why that is? I’ve uninstalled & reinstalled it but still the same issue.

  • emmaxgomez Em🤍 (@emmaxgomez) reported

    @Outlook Experiencing some account problems and is completely impossible to speak to a human being. Is there any way to fix my issue at all or will I have to change to Gmail?

  • elsmith1984 bubble (@elsmith1984) reported

    @Outlook hi I have sent a private message as I am having a problem with my email account I can’t send emails and my account isn’t receiving emails on any app

  • 94hdj Hussam jamal 🇵🇸 (@94hdj) reported

    @Outlook Hello I'm having trouble retrieving my email I'm having trouble sending a code because my SIM card is missing Please Help

  • dominic_roberts Dominic Roberts (@dominic_roberts) reported

    Anyone else having issues with @Outlook and @Apple mail app? I’ve been using together for months no problems now constantly freezing. I’ve update Mac OS, forced quit mail and removed readded exchange account. Still getting beachball of death. Any ideas? @AppleSupport #macmail

  • AlbertVerdom Albert Verdom (@AlbertVerdom) reported

    @Outlook DO NOT install this piece of s... It does not work and they cannot fix it !!!!!

  • omgitzmo_ Mahammad  (@omgitzmo_) reported

    @XeZrunner @gmail @Outlook Yes I’ve had that 1-time issue happen before when adding accounts but this is something else. For the past 6 months, 3 out of 7 days I just get bombarded with emails from 2020, I’ve got no idea why 😭

  • EwingD93 David Ewing (@EwingD93) reported

    @Outlook been having issues accessing my emails since Sunday. Is it possible to discuss with someone?

  • JennyifewPwime Jenni but scared, no more day (@JennyifewPwime) reported

    @CatgirlFingies @Outlook what part is the problem?