Outlook.com status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Outlook.com users through our website.

• Sign in (54%)
• Website Down (26%)
• Errors (20%)

Live Outage Map

The most recent Outlook.com outage reports came from the following cities:

City	Problem Type	Report Time
Jojutla	Sign in	16 hours ago
Jarny	Sign in	2 days ago
Aracaju	Sign in	3 days ago
Rosny-sous-Bois	Errors	3 days ago
Issy-les-Moulineaux	Website Down	3 days ago
Bogotá	Website Down	8 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

• 
  GUAL CYBR (@gual_cybr) reported 1 minute ago

  @ViEaglen06 @Outlook I can fix your account! Dm me

• 
  jamie (@jammyzizzle) reported 5 minutes ago

  @Outlook hi what is happening with email it’s been off for a week still can’t login what are you doing about it

• 
  normal guy (@cybernormalguy) reported 5 minutes ago

  @Microsoft providing the WORST costumer support possible. 3 days of wait and locked outside my laptop because I nened the to allow me to change my @Outlook phone number since their bitLock locked me outuside my laptop and now they have cooking me for DAYS to fix this.

• 
  The SuparUser (@suparuser) reported 9 minutes ago

  Hi, I forgot my Outlook mail password and i was really worried about it, Whenever I try to reset my password using two different Mobile Number, I got otp on the first Number but when I am using second Number for otp it say this verification method is not working. @Outlook

• 
  JJ (@JJimisen) reported 12 minutes ago

  Microsoft has to stop making so many changes to its menus in Outlook. It increases irritation and cognitive load too much if people constantly are having to track down where a command is, such as how to insert an emoji in an email. @Outlook #microsoft #microsoftoutlook

• 
  Hakan (@Hakan1630386105) reported 13 minutes ago

  @wasbeermeneer @Outlook Had this issue; TysonNerd on X sorted it.

• 
  Shoes (@J_Keith101) reported 15 minutes ago

  @MSFT365Status @MicrosoftHelps @Outlook I am still unable to get into my Hotmail account after 3+ days on ANY device or app and internet. Please take these issues seriously and fix this. This is NOT an intermittent problem, it is an OUTAGE.

• 
  Asrın Senemoğlu (@asrinsenemoglu) reported 18 minutes ago

  My bank account (Isbank) is officially linked to this compromised email address. I am ready to submit legal/banking documentation. This is not just an account issue, this is an active financial cybercrime in progress! @MicrosoftHelps @Outlook

• 
  Kelsey Goodwin (@kelseyg2010) reported 21 minutes ago

  @Outlook why am I STILL having problems on my iPhone? C'mon already. It has been a full week of this bullshit🤬

• 
  Beer stein of the void (@beer_and_mtg) reported 23 minutes ago

  @Microsoft @Office @Outlook guys, I don’t know what the problem is but you need to red team your outlook search. It is such a train wreck you are for sure leaving billions of dollars of global economic development on the table from this one single thing

• 
  swede05 (@AaronWick2) reported 23 minutes ago

  @Outlook having trouble with verification for my hotmail account can u help me with this please

• 
  Permian Landman (@PermianLandman) reported 24 minutes ago

  Calling the new @Office @Outlook garbage would be unfair to all garbage. Why the heck would you come out with such a slow web app looking monstrosity. Go back to legacy.

• 
  Chaitanya (@SeekChaitanya) reported 24 minutes ago

  @Outlook You took 4 days to Revert, microsoft outlook is indeed slow

• 
  Koku Baboni (@ko_baboni) reported 25 minutes ago

  @Outlook, fix Outlook mobile!

• 
  TONY SANDERSON (@EMANONF1) reported 26 minutes ago

  @TylerJs981 @Outlook Still down, won’t send me a code to my mobile phone!

• 
  Dar99 (@Dar8206) reported 27 minutes ago

  @lovemesomeALLI @Microsoft @Outlook Same for me . SMS code is not working so impossible to Connect even on Outlook app…. Same **** since monday

• 
  TONY SANDERSON (@EMANONF1) reported 33 minutes ago

  @Outlook I can not believe the incompetence at this company, my email is still down, they just will not send me a code to reset my work/private account. I have just had to wait a full 7 days to try again, nothing and now they want me to wait 28 days!!!

• 
  Greg the 🐐 (@KnnyBlnknshp) reported 36 minutes ago

  Add a thumbs down reaction to @Outlook you fkn cowards @Microsoft

• 
  Ian McKenna (@ianmckennaftrc) reported 37 minutes ago

  Hey @Microsoft I’m a big fan of voice recognition tech but why can you #VoiceAccess app not be moved on screen? It now blocks multiple key apps including @Outlook & @MicrosoftEdge this makes those much harder to use. Didn’t do this before. Can I suggest an urgent fix is needed

• 
  Seren Söyler (@soylerseren) reported 40 minutes ago

  @Outlook Outlook won't accept the images, even though they are very small. I'm wasting a lot of time. It's an incredibly primitive issue.

• 
  eeeeeeee (@mattyhattycat) reported 41 minutes ago

  @Outlook @Kareem1702 It happens to me every week and you never respond on tweets or in messages. Why don't you just fix the issues, people have been complaining for months now.

• 
  Andrew (@andrewrdn463) reported 41 minutes ago

  @Outlook Correct passwords are not being accepted by Outlook: "You've tried to sign in too many times with an incorrect account or password."

• 
  mesut (@mstsaydut) reported 45 minutes ago

  @UrsullineTV @Outlook Had this problem; @MarenXyber on X fixed it.

• 
  Ad Libitum (@JSokaza) reported 47 minutes ago

  The AI bot will tell you that @Outlook know there is an issue too, so this is not new, and still not fixed. Brilliant.

• 
  Geekhead (@itsgeekhead) reported 48 minutes ago

  @Outlook should really fix your search, its so bad that people make a living off instagram reels about how terrible it is

• 
  Kyle Davey (@KyleDavey86) reported 49 minutes ago

  . @Outlook I am being told my account is locked out. I need to verify I’m a human with a press and hold button. I have tried this several times and it keeps saying try again. How do I fix this and is there an actual person to assist in getting me access to my emails again?

• 
  Mukund (@ibmindia2011) reported 52 minutes ago

  @lazychakrabarti @Outlook I am also facing the same issue are you going to off hotmail service in India?

• 
  Kareem (@Kareem1702) reported 53 minutes ago

  @KyleDavey86 @Outlook @KyleDavey86 Were you able to fix this? I had the exact same issue with the robot and now I can’t even get that far anymore

• 
  Yogee (@misteryogee) reported 56 minutes ago

  My live/microsoft userid/email is in some leaked hack db and now I keep getting these Authenticator requests every few hours by someone trying to access my account. @Microsoft @Outlook @MicrosoftHelps is there a way to geofence my account and lock all access attempts from other countries. This can’t be just a problem unique to me

• 
  Timothy Nichols (@nichols_ti28279) reported 58 minutes ago

  @MartGHtTx @Outlook Volan_xyber can fix this.