Outlook.com status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Outlook.com users through our website.

• Sign in (55%)
• Website Down (26%)
• Errors (19%)

Live Outage Map

The most recent Outlook.com outage reports came from the following cities:

City	Problem Type	Report Time
Mulhouse	Sign in	5 hours ago
Zahlé	Errors	2 days ago
Paris	Sign in	3 days ago
Brisbane	Sign in	3 days ago
Paris	Errors	3 days ago
Ciudad Apodaca	Website Down	5 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Taz 泰秀樂 (@tazorack) reported 9 minutes ago

  @Outlook @MicrosoftHelps when are you going to add basic Classic @Microsoft Outlook desktop program functions to this terrible non-native new Outlook desktop program?

• 
  Diagnosis (@Diagnosis410227) reported 11 minutes ago

  @Outlook I really have issues with my account, please help @Outlook

• 
  Timothy Nichols (@nichols_ti28279) reported 11 minutes ago

  @rossiantony46 @Outlook Volan_xyber can fix this.

• 
  Neeraj (@Neeraj8k) reported 11 minutes ago

  @Outlook what’s the problem? You keep sending all my important emails to junk… please fix this… 😡

• 
  alli. (@lovemesomeALLI) reported 14 minutes ago

  @faisal9051911 @Outlook I'm having the same issue! 21 years too!

• 
  mesut (@mstsaydut) reported 19 minutes ago

  @UrsullineTV @Outlook Had this problem; @MarenXyber on X fixed it.

• 
  Grafrajohn ☕️🎸💻⚽️🐋🍃🌍📷📱🚊🚲🎮🍮🦈🦖🎵🪐 (@GrayElgin) reported 22 minutes ago

  Has anyone else downgraded from the new @Outlook to the old one? The new Outlook keeps asking me to sign in for every mailbox.

• 
  TONY SANDERSON (@EMANONF1) reported 23 minutes ago

  @Outlook I can not believe the incompetence at this company, my email is still down, they just will not send me a code to reset my work/private account. I have just had to wait a full 7 days to try again, nothing and now they want me to wait 28 days!!!

• 
  Cédric Krier (@cedrickrier) reported 24 minutes ago

  And again broken outlook is rejecting our emails for no valid reason. **** YOU @Microsoft @Outlook

• 
  Katlego Makgaila (@Katlego_Mack) reported 30 minutes ago

  Please fix the Outlook search tool @Outlook @Microsoft

• 
  Yogee (@misteryogee) reported 30 minutes ago

  My live/microsoft userid/email is in some leaked hack db and now I keep getting these Authenticator requests every few hours by someone trying to access my account. @Microsoft @Outlook @MicrosoftHelps is there a way to geofence my account and lock all access attempts from other countries. This can’t be just a problem unique to me

• 
  autumn 🍓 (@autumnisicy) reported 32 minutes ago

  spending 40 days and 40 nights just angry and my problem is still not resolved @Outlook let me in.

• 
  Taz 泰秀樂 (@tazorack) reported 33 minutes ago

  @Outlook the new Outlook desktop app needs to go back to the drawing board. It is terrible and does not work as it should. Ya need to build a Native App and not all these web apps with terrible function. This and @MicrosoftTeams new desktop app are bad.

• 
  secret name (@dbfssecret) reported 37 minutes ago

  @Outlook I liked Outlook Express, BUT, I just can’t stand Outlook in it’s present configuration. It has to be slimmed down and more useful before I’ll use it. I like MS, but I don’t like Outlook at all…just way too complicated.

• 
  Alfie (artist) (@HeadpatForRamen) reported 38 minutes ago

  @Outlook ur ‘not a robot test’ where you hold the button is bugged. I cannot log in on phone of tablet. Please fix it or help

• 
  alli. (@lovemesomeALLI) reported 44 minutes ago

  @faisal9051911 @Outlook Did they recover your acct/email you or were you able to reset your pw w no issues?

• 
  Trump/Vance🇺🇸TRUE AMERICAN PATRIOT Ticket‼️🇺🇸 (@gina_knight) reported 44 minutes ago

  Did you know if you use Outlook email and want to insert an American Flag emoji, there isn’t one? There’s a gay pride and a rainbow flag though. Fix that @Outlook 🇺🇸🇺🇸🇺🇸

• 
  Bonynea (@Bonynea) reported 45 minutes ago

  @Outlook It’s been days of failed recovery attempts, unanswered requests, and no real support. I completed the forms, followed every step, and still have no access to my recovery emails. At this point it feels like customers are being ignored instead of helped. Please escalate this issue.

• 
  Murzban F. Shroff (@MurzbanFShroff) reported 48 minutes ago

  @puneetck @Outlook I am a writer facing a huge glitch with my #Outlook. When I try to reply to an existing conversation/thread, the entire conversation disappears. It’s no longer visible in the reply mail. Please help. I have work-related communications suspended. @satyanadella

• 
  Permian Landman (@PermianLandman) reported 49 minutes ago

  Calling the new @Office @Outlook garbage would be unfair to all garbage. Why the heck would you come out with such a slow web app looking monstrosity. Go back to legacy.

• 
  Seren Söyler (@soylerseren) reported 53 minutes ago

  @Outlook Outlook won't accept the images, even though they are very small. I'm wasting a lot of time. It's an incredibly primitive issue.

• 
  Andrew (@andrewrdn463) reported 54 minutes ago

  @Outlook Correct passwords are not being accepted by Outlook: "You've tried to sign in too many times with an incorrect account or password." ANNOYING

• 
  Greeny (@GreenDJ1) reported 55 minutes ago

  @Outlook having problems with my account. The hassle to log in is a joke. Looking for help

• 
  daz. (@F1Daz_) reported 56 minutes ago

  @Outlook @Microsoft I reported fraud to you 4 days ago. And have still have ZERO response. my details are STILL compromised due to your lack of urgency with such a sensitive issue. Everything else was sorted in hours by various other companies. Shocking.

• 
  Zaki Qayoumi (Zack) #VaccinesSaveLives (@SUPERFRENCHBIGZ) reported 57 minutes ago

  Stop trying to login my Microsoft account. You will go to prison for unauthorized access. I don't have money for cloud, so that's why I can't check @outlook. I told y'all I needed a salary.

• 
  Thee Wane (@CoachWane) reported 57 minutes ago

  @Microsoft @Outlook y'all better fix the spam and phishing processes. Way too many spams that are not being blocked. The security team needs to wake up and do their job!!!!!!

• 
  Sumit (@_sumitdh) reported 1 hour ago

  @culturedpearl47 @Outlook Can you share a screenshot of the error?

• 
  D🧚🏽 (@_preciousdee) reported 1 hour ago

  I really do not understand why do I have to keep signing into the damn email so many times. @Outlook @Office What happened to the keep me sign in feature? Jeeeez

• 
  Beer stein of the void (@beer_and_mtg) reported 1 hour ago

  @Microsoft @Office @Outlook guys, I don’t know what the problem is but you need to red team your outlook search. It is such a train wreck you are for sure leaving billions of dollars of global economic development on the table from this one single thing

• 
  Chaitanya (@SeekChaitanya) reported 1 hour ago

  @Outlook You took 4 days to Revert, microsoft outlook is indeed slow