Outlook.com status: access issues and outage reports
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If you are having issues, please submit a report below.
Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.
Problems in the last 24 hours
The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Outlook.com. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Outlook.com users through our website.
- Sign in (55%)
- Errors (23%)
- Website Down (23%)
Live Outage Map
The most recent Outlook.com outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Sign in | 1 hour ago |
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Website Down | 2 hours ago |
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Errors | 3 hours ago |
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Sign in | 4 hours ago |
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Website Down | 4 hours ago |
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Sign in | 4 hours ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Outlook.com Issues Reports
Latest outage, problems and issue reports in social media:
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hydra (@syedahmed004) reported@MicrosoftHelps @Outlook i canno sign into my accounts on phone app, emails are not syncing, not able to get otps for other apps. Also outlook app is not working. Is there a problem with server? if no then please help me fix thanks!
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Ross Barker (@RossBarker79) reported@Outlook why is it no longer possible to communicate with a human on live chat or a telephone? You ai is horrific and cannot solve issues
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mother lee. (@heylee824) reportedthe search bar is not working the way it should @Outlook 😔
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DrEvil (@DrMaryHolden) reported@CuriosityonX @Outlook do you ever read the room? Everyone has problems with your shite software
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H_O_ward (@xbonz08) reported@Outlook Dear Microsoft. Your Outlook email program is performing beyond all expectations. I'm down to 50 spam emails a day. Thanks for the bang-up you do on eliminating spam.
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rachel. (@ditz4baldie) reported@Outlook I’ve sent a direct message already. The problem is my son has set up 2 step verification but has no access to his phone since it’s been stolen but needs to access his emails for his insurance details
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Fred (@ch1vat0n) reported@claudeai Maybe Claude can help the @NASAArtemis crew to fix their @Outlook not working? Maybe trying classy elm will do?
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Suzanne Lanoue (she, her, hers) 🤎🧡🩷❤️💗💖💜💝💘 (@slanoue2016) reported@Outlook How do we get support from a live person? Nothing is working. My husband can get on his Hotmail account on his phone, but it's not working on any of our laptops. He doesn't have MS Authenticator set up, and it's confusing as to how to do that. When we ask to send a code to his phone, it never arrives. He's not sure about his password. When he tried it, it said he was locked out. He doesn't have a security key, etc. When we tried phoning for help, the automated thing just sends us back to the Web. Please help! This is maddening.
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🌄🐣 (@2689j) reportedAlso, @Outlook I had to put these in my junk profile myself. Are you not able to tell these are spam? Cuz if not, we should just shut y'all down now and save everyone some time and anguish.
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MissLola67 (@Lopa8765) reported@Outlook I have sent you a DM I am completely locked out of my Outlook account and need urgent help. I reset my password and tried to use my recovery code, but I keep getting an error.
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star🧚🏻♀️ (@zxcbnmjklyf) reported@Outlook I am having a technical issue with my personal account. It is being incorrectly flagged as a child account. When I try to verify my age by clicking 'I am a parent', I immediately get a 'Logout Failed' error page on all devices and browsers.
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jon brownsill (@jonbrown2021) reported@Outlook hi. I’m having some problems sending emails with pdf attached. Are there any issues at the moment? It sends some messages but not others?
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Shawn Farrell (@farrellshawnp) reported.@Microsoft .@Outlook hold notices from a public library shouldn't be the innocent targets of your rate limiting. Please fix this!
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Cédric Krier (@cedrickrier) reported@Outlook your email server is sending wrong error message. WTF? "blocked using Spamhaus. To request removal from this list see" plainly wrong.
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Gloria Murray (@GMurray64532) reported@outlook how do I return to startup/login with local account? Its crap forcing users to auto login with an account.
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sarah (@SarahEmpson2) reported@Outlook Why am I having problems receiving and sending emails.. today so are a few other people I know
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HSM_81 (@1_hsm) reported@Outlook Can I check that this is actually being taken seriously @Outlook as no one has responded to my DM which you requested 2 days ago. Just to clarify I cannot access my emails as your automated recovery process is not working for me and your supporting teams are refusing to help.
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𝙈𝙞𝙢 (@Mari0am) reported@Outlook your services are not working, Ican’t get back any of my emails and YOU don’t have contact support. What am I supposed to do now?
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Vishal raj (@realvishalraj) reported@Outlook there is a laptop whose admin sign in password ,I m nt able to retrieve Can u help ,I have the bill and payment record
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Mary N-T (@MaryNT16) reported@Outlook A quick scroll of your account shows others with the same problem. What is happening over there? The email in question is my main email that I've had for nearly 30 years.
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Keegan Lanier (@keeganlanier) reportedAnyone using @Outlook on iOS having massive issues lately? Emails looking like they’ve been sent to only delete the message and return a blank email to draft without sending the original email? Emails ready to send, but the exit and send buttons won’t work. The app isn’t frozen, but you have to force close the app and hope the latest draft saved all changes. This is only happening on iOS to my knowledge
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Oluwanishola (@iam_Pacho) reportedCan you fix this damm bug!!! Its frustrating waiting for emails all day.... @Outlook
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em-j rabbitwolf (@emjrabbitwolf) reported@Microsoft @Outlook I’m currently suffering ffrom being unable to access your consumer products ie hotmail (now Outlook) email accounts via the web. No, I don’t use the apps for health reasons. I can’t sign in to any of my UK based accounts at all! Help great appreciated.
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Mental Masterpiece (@mentalmasterpie) reportedtheir is a problem in outlook mail app, its automatically log out after some days @Outlook
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Saddiq (@philly_lawdog) reported@Outlook Im having a real life issue with my outlook inbox thats bothering me
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Erin 🏳️⚧️ (@EliteErin21) reported@ShishirShelke1 @Microsoft @Outlook fix your product please
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Cédric Krier (@cedrickrier) reported@Outlook can you fix your email server???? 🤬🤬🤬🤬
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JC Castañeda (@xJoeyxKnucklesx) reported@Anita52174838 @NikhilB27505303 @Outlook I got same problem VaultEdgeX helped me
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Wendy Watkins (@WendyWendywat) reported@Outlook having real problems contacting customer support - how do I urgently get hold of someone please? URGENT
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FallingDebris (@VolatileAmine) reported@Outlook you’d think your server could block phishing emails. FFS, the floodgate is open.