Outlook.com status: access issues and outage reports

No problems detected

If you are having issues, please submit a report below.

Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

Problems in the last 24 hours

The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Time of day (EST)	Number of reports	Baseline
May 30, 2:00 PM EDT	0	0
May 30, 2:20 PM EDT	0	0
May 30, 2:40 PM EDT	0	0
May 30, 3:00 PM EDT	0	0
May 30, 3:20 PM EDT	0	0
May 30, 3:40 PM EDT	0	0
May 30, 4:00 PM EDT	0	0
May 30, 4:20 PM EDT	0	0
May 30, 4:40 PM EDT	0	0
May 30, 5:00 PM EDT	0	0
May 30, 5:20 PM EDT	0	0
May 30, 5:40 PM EDT	0	0
May 30, 6:00 PM EDT	0	0
May 30, 6:20 PM EDT	0	0
May 30, 6:40 PM EDT	0	0
May 30, 7:00 PM EDT	0	0
May 30, 7:20 PM EDT	0	0
May 30, 7:40 PM EDT	0	0
May 30, 8:00 PM EDT	0	0
May 30, 8:20 PM EDT	0	0
May 30, 8:40 PM EDT	0	0
May 30, 9:00 PM EDT	0	0
May 30, 9:20 PM EDT	0	0
May 30, 9:40 PM EDT	0	0
May 30, 10:00 PM EDT	0	0
May 30, 10:20 PM EDT	0	0
May 30, 10:40 PM EDT	0	0
May 30, 11:00 PM EDT	0	0
May 30, 11:20 PM EDT	0	0
May 30, 11:40 PM EDT	0	0
May 31, 12:00 AM EDT	0	0
May 31, 12:20 AM EDT	0	0
May 31, 12:40 AM EDT	0	0
May 31, 1:00 AM EDT	0	0
May 31, 1:20 AM EDT	0	0
May 31, 1:40 AM EDT	0	0
May 31, 2:00 AM EDT	0	0
May 31, 2:20 AM EDT	0	0
May 31, 2:40 AM EDT	0	0
May 31, 3:00 AM EDT	0	0
May 31, 3:20 AM EDT	0	0
May 31, 3:40 AM EDT	0	0
May 31, 4:00 AM EDT	0	0
May 31, 4:20 AM EDT	0	0
May 31, 4:40 AM EDT	0	0
May 31, 5:00 AM EDT	0	0
May 31, 5:20 AM EDT	0	0
May 31, 5:40 AM EDT	0	0
May 31, 6:00 AM EDT	0	0
May 31, 6:20 AM EDT	0	0
May 31, 6:40 AM EDT	0	0
May 31, 7:00 AM EDT	0	0
May 31, 7:20 AM EDT	0	0
May 31, 7:40 AM EDT	0	0
May 31, 8:00 AM EDT	0	0
May 31, 8:20 AM EDT	0	0
May 31, 8:40 AM EDT	0	0
May 31, 9:00 AM EDT	0	0
May 31, 9:20 AM EDT	0	0
May 31, 9:40 AM EDT	0	0
May 31, 10:00 AM EDT	0	0
May 31, 10:20 AM EDT	0	0
May 31, 10:40 AM EDT	0	0
May 31, 11:00 AM EDT	0	0
May 31, 11:20 AM EDT	0	0
May 31, 11:40 AM EDT	0	0
May 31, 12:00 PM EDT	0	0
May 31, 12:20 PM EDT	0	0
May 31, 12:40 PM EDT	0	0
May 31, 1:00 PM EDT	0	0
May 31, 1:20 PM EDT	0	0
May 31, 1:40 PM EDT	0	0
May 31, 2:00 PM EDT	0	0

At the moment, we haven't detected any problems at Outlook.com. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Outlook.com users through our website.

Sign in (69%)
Website Down (16%)
Errors (15%)

Live Outage Map

The most recent Outlook.com outage reports came from the following cities:

City	Problem Type	Report Time
Chester	Sign in	4 hours ago
Freeport	Sign in	18 hours ago
Chester	Website Down	18 hours ago
Mont-Saint-Hilaire	Website Down	23 hours ago
Lisman	Sign in	1 day ago
Brussels	Website Down	1 day ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

TONY SANDERSON (@EMANONF1) reported 2 minutes ago
@Outlook Still down here in the uk, outrageous service. Please send to my mobile a code !!! That’s all I need.
sally (@trolly_dolly6) reported 4 minutes ago
@Outlook Can’t log onto server I’ve tried all options recommend this is ridiculous now over 24 hours later
Winston Smith (@OceaniaRm101) reported 4 minutes ago
@Outlook Come on guys. Mail is still not working. Down for over a day. Any idea when this will be resolved?
Shaz 🦋 (@soxxylady) reported 4 minutes ago
@Outlook WHY ******** HAVE YOU NOT SORTED THE MAIL APP YET. STILL NOT WORKING OR LETTING ME SIGN IN 😡😡😡😡😡 incompetent pricks. My personal work emails are on there and needed 😡😡😡😡😡😡
Oktay (@OktayAykut1) reported 5 minutes ago
@MicrosoftHelps @Microsoft @Outlook Update: I finally managed to recover my account. I had to install the Outlook app on iOS and go through the “forgot password” process there. Somehow the verification (robot test) worked there, and I was finally able to reset my password. This just shows how broken the system is — the same process didn’t work anywhere else. Also, Microsoft’s support is even worse than the system itself. No real help, no human support, just useless automated responses. This experience was extremely frustrating.
Max (@Dobbie_88) reported 7 minutes ago
@MSFT365Status @Outlook @MSFT365Status still not working 24 hours+ later?? It’s not fixed. I just want to be able to log into my account normally, without having to authenticate how many times I breathe per day!
Brett Paddock (@Brett_Paddock) reported 7 minutes ago
@Outlook @MicrosoftHelps Still trying to access my emails, Still in an endless loop of trying to sign in .. When will it end ..
Ad Libitum (@JSokaza) reported 7 minutes ago
The AI bot will tell you that @Outlook know there is an issue too, so this is not new, and still not fixed. Brilliant.
jen (@JackalopePoop) reported 9 minutes ago
@Outlook wtf is going on with email login -- why is the valid password with the special characters that you made me specifically choose not enough for me to login from the same exact laptop I use every day?
Simon Ward (@SimonJWard93) reported 9 minutes ago
@Outlook Fix it. It’s getting stupid now. At least give communication you are aware and looking into the issue?
Kelsey Goodwin (@kelseyg2010) reported 11 minutes ago
@Outlook why am I STILL having problems on my iPhone? C'mon already. It has been a full week of this bullshit🤬
Jersey (@jerseyish) reported 14 minutes ago
@Outlook Hello My Hotmail Mailbox is inaccessible Fix Your ****
Internet Politician (@NetRant1) reported 16 minutes ago
I can't believe this... @Outlook totally forgot to add an option to sign into a different email How are we supposed to change the sign in email @MicrosoftHelps
Gurjot S (@drewbiebertbh) reported 21 minutes ago
@Outlook fix the issue pls
Kelsey Goodwin (@kelseyg2010) reported 24 minutes ago
@MicrosoftHelps @Outlook when are you going to get your **** together and get the iPhone problem fixed? We're going on 3 days now.
Mukund (@ibmindia2011) reported 26 minutes ago
@lazychakrabarti @Outlook I am also facing the same issue are you going to off hotmail service in India?
Timothy Nichols (@nichols_ti28279) reported 28 minutes ago
@MartGHtTx @Outlook Volan_xyber can fix this.
Wind 24 (@ayanconq) reported 34 minutes ago
@MEGAARICK @Microsoft @Outlook Report your issue to Sylas_techz1 here on X
Sreeni (@sree9819) reported 35 minutes ago
@Outlook I have been trying to get to a live agent for AGES regarding an issue with my account (which has been hacked) and I haven’t received a single helpful response! I am unable to jump on a chat with life agent anymore! How am I supposed to recover my account with no help!!
cdkcy (@ekhcchi) reported 37 minutes ago
@Outlook Idk maybe let me sign in so I can check
MWBEATS (@mwbeats) reported 37 minutes ago
@Outlook I keep getting the same message that MFA phone code verification isn’t available now - I need that to login to reset my password. It’s been 36 hours. Please help.
Bex (@rebecca_dray_) reported 38 minutes ago
@TyredMark @Microsoft @Outlook Yep I’m having the same issue
Craig (@cjl85718) reported 38 minutes ago
@simoes_romeo @Outlook Yup. Just fixed it. From last login attempt - need to wait about 1hr. Then these steps: Delete outlook from iPhone mail. Then hard reset phone. Then reinstall Outlook. This worked for me - might help you. Good luck
alli. (@lovemesomeALLI) reported 45 minutes ago
@outlook @MSFT365Status Soooo it sends a code to my phone but then it says i have 2 step verification and it won't send a code to my email bc it STILL says 'tried too many codes try again tomorrow'🤬🤬🤬🤬🤬🤬 FIX THIS ******* ****
Kal (@kaleighlynnnn) reported 48 minutes ago
@MicrosoftHelps @Outlook email has been down for 24 hours! Asks for phone number then says that service isn't working right now. No other way to verify. help???
Bhavick Ricky Popat (@RickyPopat) reported 51 minutes ago
@TBanton18 @Microsoft @Outlook What's the error message saying?
alli. (@lovemesomeALLI) reported 55 minutes ago
Sooo anyone else's email still down, still not allowing them to reset their password? Saying 'too many codes try again tomorrow'??? W T F!!! @Microsoft @Outlook
Alex 🌐 (@ajr_codes) reported 56 minutes ago
Microsoft, why cant I log into my 20+ year old email? Why is it saying "You've tried to sign in too many times with an incorrect account or password." I have 2FA and a backup email + phone number. Why wouldnt you simply ask for the 2FA code??? @Microsoft @Outlook
Jane Darling (@janeydarling1) reported 59 minutes ago
@outlook down again? This is ridiculous
Dr. Vishal Kumar (@vkfzr) reported 59 minutes ago
@Outlook @MicrosoftHelps I’m unable to access my email account due to issues with two-step verification. The SMS authentication service is not working & I no longer have access to Authenticator app after resetting my device.This has locked me out of my A/c despite genuine user.