Outlook.com down? Current status and problems
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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.
Full Outage Map
Problems in the last 24 hours
The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Outlook.com. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Outlook.com users through our website.
- Sign in (53%)
- Errors (24%)
- Website Down (24%)
Live Outage Map
The most recent Outlook.com outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Indianapolis
|
Website Down | 3 minutes ago |
 Peterborough
|
Sign in | 21 minutes ago |
|
Hanover
|
Sign in | 40 minutes ago |
 Quito
|
Sign in | 56 minutes ago |
|
London
|
Sign in | 1 hour ago |
 Aix-en-Provence
|
Website Down | 1 hour ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Outlook.com Issues Reports
Latest outage, problems and issue reports in social media:
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Ana Paola Azcarraga (@AnaPAzcarraga) reported@Graceoc1 @Outlook Did you solve the problem?? I have the same issue
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Victoria (@centurygirl19) reported@Outlook Thanks, but a bit confused - the update page you linked to says “We have not seen any further recurrence of the issue and our telemetry indicates that the service continues to remain healthy” which clearly isn’t the case as my Mail App continually asks me to reenter the password?
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PorkChop (@RoccoLovesYou) reported@Outlook I cannot find any feedback section when I click on mail or look in settings on my iPhone! The issue is getting ridiculous. Twice today I’ve gone to look at my emails and am being told to enter my password! I can’t be the only user with issues
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The Mexican Fiesta (@Damnnn_Daddy) reportedGot down to 10 emails. Took a quick 2 minute Twitter break, I look up and see 46 new emails.....from YESTERDAY. @Outlook COUNT YOUR DAYS. 🗣
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Samuel Ball* (@Leumas_7_) reported@Outlook i’m getting the error message email not authenticated on my iPhone about five times a day now. This is getting silly!
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Amadeus (@wolfgangbey) reportedWhen are you going to fix the mobile outlook issue ? Its been 30 days its not working for gods sake ! @Outlook
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RVAthleticsFan (@traitken) reported@Outlook what is wrong with you system it is running so slow. Could fix the damn thing?
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Matthew (@matthewwwwwh) reported from Ealing, England@Outlook **** off asking me to re-enter my password for my hotmail account, it’s really ******* tedious. Why haven’t you fixed the issue yet?
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Pierre Lachance (@MPierreLachance) reported@Outlook I have personally found the solution to this problem, I would have liked to talk to a human, not read forms with no help. Plus, it looks like you think everyone has a cell phone, they don't! I don't have one, the person I'm helping doesn't. we're not the only ones. good day
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Darren phillips (@phillipsdaz) reported@em_darshan @Outlook I think it’s an iOS issue. Hopefully get an update soon to fix this.
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Josh Bishop (@joshb1020) reported@Microsoft @Outlook some real issues with the new version of Microsoft Outlook. No longer able to have the Zoom add on, when scheduling in Zoom it changes the calendar to iCal even though Outlook is selected. Also the screen extends beyond my Mac screen. Back to the old version.
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BIG RASSCLART M (@Malachizzle2) reported@Jefe_SE @Outlook Yeah that shits broken! I stopped using it cos it used to just mess up just download outlook directly
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Dion Kubicki (@Dion_Kubicki) reportedAny other iPhone users keep getting asked to re-enter their @Outlook passwords CONSTANTLY?! So annoying, please sort the issue out! #outlook
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Connor McCafferty🍀 (CEEJ) (@RealConnorMcCaf) reported@Apple @AppleSupport @Outlook please work together and sort out the issues plaguing outlook/hotmail email accounts. Every few hours the “re enter password” notification pops up!
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Deano (@DaddyPudding85) reported@Outlook @elle_goodwill Its sooooo annoying. My android powered items are fine. Only on my ipads. Must be an iOS issue.
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Robin Brecher (@rb1963j) reported@Outlook Disappointed with failure of outlook to work properly on my phone which is causing an issue with my job. Waiting days for substantive help from MS. Every day delayed is more inconvenience and more work trouble. Why can I not get a clear, complete and concise answer?
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James Auman (@jwckauman) reported@thurrott @Microsoft @Outlook thanks. been wondering if Exchange Online would make sense for us (we use on-prem Exchange Server) and was worried that all this talk about MS dropping the ball included enterprise mail services.
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Lozz (@__Lozzaa) reported@Outlook having issues getting access to my account?? Tried to fill in the form to reset password but still not working?
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Ryan Spooner (@RyanSpooner14) reported@Outlook On the Windows desktop Outlook client, please can you remove the block that prevents you adding two accounts with the same email address. It's a big issue and means I can't add my live on prem mailbox, and my testing Office 365 mailbox at the same time.
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Juanito💥 (@tonijua__) reported@Outlook I need to sign in my account but I can’t verify my identity. I need help
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Deano (@DaddyPudding85) reported@Outlook why do I have to re enter my passwords on an almost daily basis? It's an issue that only seems to happen on my @Apple products. Its really really really annoying. Don't have the same problem on my android devices.
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PorkChop (@RoccoLovesYou) reported@Outlook If I go in via my browser there is a feedback option but it’s asking for ‘ideas’? There’s clearly an issue as a unite a few people are complains of the same problems!
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Dias Aisin (@diaska) reported@Outlook there is an issue with syncing of iCloud calendars on Outlook iOS (changes are stored locally, does not fetch / update). Any idea why?
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𝗝𝗮𝗺𝗶𝗲𝗗𝗮𝘃𝗶𝘀 ☻︎ (@Jamiedaviisx) reported from Rochester, England@brionypattison_ @AppleSupport @Outlook I did the same hoping it would fix it but no luck! It’s every time I check my emails now, so frustrating!🙃
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chris floyd (@mrchrisfloyd) reported@iBolShe It’s not Apple. It’s @Outlook. Loads of people had these issues
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charlene garner 💜 (@charlenegarner) reported from Bognor Regis, England@Outlook please fix the issue with your app. It’s frustrating having to re sign in every day! Especially when a work email is attached to it as with covid a lot of people are working from home and have more than one email attached.
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Richard C Law (@inmaterichard) reported@Outlook The issue is with the Mail app on my iPhone. Are you referring to the help and settings on iPhone?
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Sam Goodhand (@SamGoodhand) reportedHas anybody actually broken it to @Outlook NHS mail that their “upgrade” has succeeded in turning an OK program into one of the clunkiest pieces of NHS IT shite seen in a generation? And let’s be clear - the competition is stiff.
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Tina (@Tina_M_Wade) reported@SamGoodhand @Outlook I concur; Clunky!! Wouldn’t allow me to change my generic reset password a few days ago, error message after error message; today; changed it first attempt with the same one I was trying and failing with!
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Drgreen5 (@Drgreen51) reported@Outlook I keep getting signed out of my account . My iPhone keeps making me sign in at least twice a day and it’s getting more frequent. This is very frustrating. Why is this happening ?