Outlook.com status: access issues and outage reports
Problems detected
Users are reporting problems related to: sign in, website down and errors.
Full Outage Map
Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.
Problems in the last 24 hours
The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
April 28: Problems at Outlook.com
Outlook.com is having issues since 02:00 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Outlook.com users through our website.
- Sign in (64%)
- Website Down (18%)
- Errors (17%)
Live Outage Map
The most recent Outlook.com outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Auburn Hills
|
Sign in | 4 minutes ago |
|
Tallahassee
|
Sign in | 7 minutes ago |
|
San Marcos
|
Website Down | 11 minutes ago |
|
Ashburn
|
Sign in | 17 minutes ago |
|
Philadelphia
|
Sign in | 19 minutes ago |
|
Dallas
|
Sign in | 20 minutes ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Outlook.com Issues Reports
Latest outage, problems and issue reports in social media:
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Ignacio Durán (@IgnacioDurn9) reported@satyanadella I can't even log in into my @Outlook account since morning. When are you going to fix it?
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Kal (@kaleighlynnnn) reported@MicrosoftHelps @Outlook email has been down for 24 hours! Asks for phone number then says that service isn't working right now. No other way to verify. help???
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alli. (@lovemesomeALLI) reportedSTILLLL down so many hours later, get it together @microsoft @Outlook
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RAV3N9999 (@rav3n9999) reported@StockMKTNewz @Outlook just have the worse downtime yesterday that constraint access for millions hotmail and outlook ios users. It has been >24hrs and the access issue has NOT been resolved. Installing AI agent should not be their priority for right now. They should focus on restoring access for their users first!
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Justine Gunner (@GunnerJustine) reported@Outlook the iPhone app keeps logging me out and won’t let me sign in. I’m not getting sent any codes through to my mobile, to prove who I am. But I can log in using a web browser?
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John (@gruntjeeper) reported@Outlook Fix your ****.
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Helen Clare (@HelenClarex) reported@Outlook haven’t been able to log in to my email on iPhone or desktop. Keeps saying I’ve entered my password wrong too many times (I haven’t) I’m not able to login via a code or any other way 🤬
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Visions Trades (@BiffBangsworth) reported@Outlook @andrewrdn463 All users today cannot access emails FIX IT ALREADY SMH
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eloise (@eloisecampbel45) reported@Outlook @danamckayradio I am having the same issue aswell I have dm d you. It’s not allowing me to reset password either keeps saying try again tomorrow
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Lindsay 🌸 (@LindsMAF29) reported@Outlook FIX YOUR ****
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Seren Söyler (@soylerseren) reported@Outlook Unfortunately, I'm having trouble uploading images. And it's a very minor problem. Why is uploading images such a problem? When I upload one, delete it, and then try to upload it again, I have trouble. It's a very old problem these days.
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C.C. (@CCAC968) reported@Outlook my company emails are delayed how do I fix it? There three people whose emails are delayed
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𝟛𝕝𝕪𝕒 🦢 (@_Cloudyy1) reported@Outlook r u guys okay? FIX THE ISSUE
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Kimberley Treece (@T25Kimi) reportedCome on @Outlook sort the issue out. Haven’t been able to access my account on any device for nearly 24 hours now. Mega frustrating when I’m waiting for an important email!!!
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Benny Hall (@BennyHall17) reported@BabyfaceLau @Outlook The part that stores the passwords is down, unfortunately just have to be patient through it’s very frustrating
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Sam Bell (@sam_bell248) reported@Outlook when will the issues be sorted been nearly 12 hours it keeps telling me to log in and I’m fed up of trying to
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🦋𝐿𝒶𝓂𝒷 - 𝑀𝒶𝓉𝓉𝒽𝑒𝓌 🐝 #KYLIE❤️#MariahSZN (@MapooUK) reportedI’m sick of this Outlook issue, it’s been down all day, cunting thing is doin my head in @Outlook
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Yash (@YashRRJ) reportedSevere problems with your service @Outlook @Microsoft
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Mosh_Pit_Chad (@Mosh_Pit_Chad) reported@Outlook any solutions to your email outage for iPhone?
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𝙠𝙖𝙨 ✧ 𝙖𝙡𝙖𝙨𝙩𝙤𝙧’𝙨 𝙨𝙤𝙪𝙡𝙢𝙖𝙩𝙚 📻🦊 (@alastorsvixen) reported@AcaciaBegley @Apple @Outlook apple said it’s microsoft’s servers being down but it’s been hours surely they could have fixed it by now 😭
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Greggy Ramone (@GreggyRamone) reported@lovemesomeALLI @Outlook The app won’t let you login with your other email account?
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RussFTL (@randiitog) reportedAre @zavvi e-mails crashing anyone else's e-mail, and it is only Zavvi e-mails doing it, or am I just lucky? Fix that **** yeah!? They're fine on my phone but crash @firefox and @Outlook
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Ofelia lizcano (@Ofelializc12198) reported@Outlook have had my Hotmail for like 20 years and now I can’t get in. I hate the world we live in where I can’t just talk to someone and solve the problem. Literally everything is useless for support. Companies don’t care to help you anymore.
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Jgs (@Jgsbm5) reported@Outlook Where’s your updated?! What is there no communication. This is not just an IOS issue. This is on desktop as well! We’re locked out!
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⭐️LittleOne⭐️ (@missinflower) reported@Outlook why are you saying the issue is fixed when no one can still get into their email accounts?!?!
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bastard (@lowkeykermit) reported@Outlook fix your **** jfc how hard is it to send an email verification im boutta tweak tf out
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Sinus Rhythm of Life (@mind_morphotic) reported@Outlook What’s wrong with the Outlook app? Constantly boots me out of my mail having to sign in again, and now says it cannot connect to the server.
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Simbaaa (@simoes_romeo) reported@cjl85718 @Outlook did resolve the problem? I have the same issuee.
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CaribbeanCocktail♡ (@novella_ellaa) reported@Outlook Hello hi… I can’t access personal or work emails at the moment. FIX IT please
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🇺🇸Just Jeremy🇺🇸 (@UNAFRAIDnSTRONG) reported@Outlook is the service glitching today? I keep having to login every few minutes today