Outlook.com status: access issues and outage reports
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Full Outage Map
Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.
Problems in the last 24 hours
The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Outlook.com. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Outlook.com users through our website.
- Sign in (51%)
- Errors (24%)
- Website Down (24%)
Live Outage Map
The most recent Outlook.com outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Paris
|
Errors | 20 minutes ago |
 Cuautitlán Izcalli
|
Sign in | 44 minutes ago |
 Salt Lake City
|
Sign in | 1 hour ago |
 Toronto
|
Sign in | 1 hour ago |
|
Louisville
|
Website Down | 2 hours ago |
|
Tuxtla
|
Sign in | 2 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Outlook.com Issues Reports
Latest outage, problems and issue reports in social media:
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Patricia Young (@FreakyPatty) reported@Outlook what is happening with #microsoft & #microsoft? Changed my password for outlook yesterday as PW I used for years being rejected and now my new PW keeps saying ‘too many login attempts’ verifying with you ‘prove you are a human’ is hard
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Liam Donoghue (@LiamD21) reported@Outlook I am having trouble logging into my account. I changed my password on my desktop yesterday and trying to update on my phone and it won’t work. I then try and log into my desktop and it won’t let me as I have ‘tried to many times’.. this is ridiculous
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Tom sayer (@Jeffnel429545) reported@Microsoft @Outlook Fix outlook online and update your status page you jackasses
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Ture Anderson (@tanfrancisco) reported@Outlook I was able to fix the problem using another computer and a different network.
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Saddiq (@philly_lawdog) reported@Outlook Im having a real life issue with my outlook inbox thats bothering me
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Symone (@oxxSimmyxxo) reported@Outlook hello I’ve been trying to contact support on how to resolve my login issue, please can someone help me out
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Cheekyman81 (@1_hsm) reported@Outlook why are your teams refusing to help with my Hotmail account recovery and just asking me to fill out recovery forms again and again. This is not working. This is my own personal data which I have a right to. Please help me
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🇬🇧 (@OGBC_Llama) reported@Outlook , Hi my outlook app appears to be down ?
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Heflin Elementary (@HeflinHounds) reportedReporting @Outlook outage.
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HSM_81 (@1_hsm) reported@Outlook @Microsoft @MicrosoftHelps I’m Still struggling to regain access to my Hotmail account. Recovery forms still not working. What are my next escalation options please? 2/3 months and counting…
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EDDG Creative (@EDDGcr) reported@Outlook Horrible tech support, having email issues, and everyone I get just passes me to another department. This is only going to get worse! #needalternative #trainbetter
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some **** (@imasket123) reported@Outlook fix ur customer service ****
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HSM_81 (@1_hsm) reported@Outlook Can I check that this is actually being taken seriously @Outlook as no one has responded to my DM which you requested 2 days ago. Just to clarify I cannot access my emails as your automated recovery process is not working for me and your supporting teams are refusing to help.
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Anathema🇵🇱🏴🏴 (@Dyslogix) reportedMicroslop, fix your damn email ..... wtf @Outlook
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johnr (@johnr1593426) reported@Outlook I can't login in my msn email ???
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A R Pᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠ (@altieri_palorca) reported@Outlook My case involves MAILBOX CORRUPTION, not deletion. I need this escalated to the engineering team. Only they can restore internal server snapshots. The attack happened yesterday — there is still time.
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jon brownsill (@jonbrown2021) reported@Outlook hi. I’m having some problems sending emails with pdf attached. Are there any issues at the moment? It sends some messages but not others?
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hydra (@syedahmed004) reported@MicrosoftHelps @Outlook i canno sign into my accounts on phone app, emails are not syncing, not able to get otps for other apps. Also outlook app is not working. Is there a problem with server? if no then please help me fix thanks!
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Sidhant Ranjan Shrivastava (@sidhantranjan) reported@MicrosoftHelps @Microsoft @Outlook I can’t log in to my personal Hotmail account. I receive the verification code on my alternate email, but after entering it, I get “Please try again later” for several days. Please help fix this issue.
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Le Hunch in Da Trunk: Part Deux (@PeonhuskLIVES) reportedHey @Outlook wtf is your issue w/ signing on ipads? The ONLY time y'all won't let me sign-in is when it's on an ipad. Also, STOP DEFAULTING TO SENDING VERIFICATION CODES TO AN ALTERNATE EMAIL, I KNOW MY PASSWORDS.
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Calamity🇵🇸🕊️🇺🇦Jessica (@FaunaLovesFlora) reported@astrogrant @Microsoft @Outlook can you stop deep ********* AI that doesn't work down our work throats so you can pay more attention to your basic ******* programs? It's 2026 for ***** sake and you are MICROSOFT. Stop it. Just do better ffs.
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Lover you 3000 Midnights (@lizakabe) reportedHey @Outlook I can’t change my password because I can’t change my phone number. How do I fix this so I don’t lose my email address? I’ve been trying for a solid month with not one thing working and everything I do try you deny saying not enough information to grant me access!
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Lee Charters (@cheeckycharters) reported@Outlook Can't message you. So I'll have to post this. My phone of 8yrs just died so I got a new one. Tried to sign in multiple times but no joy with password, couldn't use authenticator as no password. Been locked out of my email account that I've had for 25yrs. Help please.
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Love Gupta (@Lovegupta_) reported@MicrosoftHelps @Outlookindia @Outlook i cant signin to my Microsoft account even after entering password and security info, i have already sent a dm
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Christina B Juras (@chrissycee75) reported@Outlook please fix your web-based calendar so it doesn't default to all-day meetings
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Liz (@licenia) reported@Outlook I haven’t been able to log in to my email for a few days now. I see that others have the same issue, when will it be resolved??
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BH22 (@BigHorn2822) reported@Outlook Hey Outlook. Your mail app is broke. Having issues for days and I can’t find a resolution. Emails not getting delivered/sent and resetting accounts doesn’t work.
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Roni (@srijansen39) reported@Outlook @MicrosoftHelps Hi Microsoft/Outlook team, I recently created a Microsoft account and got an @outlook.com email by default. But every email I send to Gmail addresses lands in the recipient's Spam folder, so they never see it. This is causing major inconvenience— Fix this
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Shawn Farrell (@farrellshawnp) reported.@Microsoft .@Outlook hold notices from a public library shouldn't be the innocent targets of your rate limiting. Please fix this!
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Matt Ayoub (@mattayoub1) reported@Outlook @Microsoft it’s been WEEKS and my Hotmail is STILL in another language! Can someone please contact me and actually follow through till the issue is resolved?