Outlook.com status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Outlook.com users through our website.

• Sign in (72%)
• Website Down (15%)
• Errors (14%)

Live Outage Map

The most recent Outlook.com outage reports came from the following cities:

City	Problem Type	Report Time
Kalāheo	Errors	1 hour ago
Quito	Sign in	2 hours ago
Sevilla	Sign in	5 hours ago
Conway	Sign in	10 hours ago
Ropley	Sign in	11 hours ago
Brisbane	Sign in	23 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Emmanuel Valle (@valle_emma61666) reported 6 minutes ago

  @simoncarrington @Outlook Yep. Skip the form loop and call support or use account recovery from a device he’s used before, same wifi helps a lot. I heard about Fomr and lol even free form tools feel less broken than Outlook’s mess

• 
  ATMOSARRISES (@XsinandtonicX) reported 7 minutes ago

  @Outlook unlock my personal email.. all I did was sign in from a new device and changed my phone number, I’ve submitted your form from another email already, I need access what is going onnnn

• 
  Craig (@cjl85718) reported 7 minutes ago

  @simoes_romeo @Outlook Yup. Just fixed it. From last login attempt - need to wait about 1hr. Then these steps: Delete outlook from iPhone mail. Then hard reset phone. Then reinstall Outlook. This worked for me - might help you. Good luck

• 
  B. (@Drum_y) reported 8 minutes ago

  @Outlook hello, still not able to have access to my email. Can you fix it?

• 
  eeeeeeee (@mattyhattycat) reported 9 minutes ago

  @Outlook @Kareem1702 It happens to me every week and you never respond on tweets or in messages. Why don't you just fix the issues, people have been complaining for months now.

• 
  Sedal Gürses (@sgg1903) reported 13 minutes ago

  @UrsullineTV @Outlook Faced the same issue; @MarenXyber on X solved it.

• 
  Kyle Davey (@KyleDavey86) reported 13 minutes ago

  . @Outlook I am being told my account is locked out. I need to verify I’m a human with a press and hold button. I have tried this several times and it keeps saying try again. How do I fix this and is there an actual person to assist in getting me access to my emails again?

• 
  Dee (@PlatinumEvents_) reported 13 minutes ago

  @Outlook The verification is not working for me when I try to log in via my laptop. Could you assist.

• 
  paula atkinson (@xmckeallax) reported 14 minutes ago

  @Outlook like many people I've been logged out in my phone and can't log back in despite using the correct password. This problem has been an issue for a month now, what are you actually doing to fix it?

• 
  D🧚🏽 (@_preciousdee) reported 17 minutes ago

  I really do not understand why do I have to keep signing into the damn email so many times. @Outlook @Office What happened to the keep me sign in feature? Jeeeez

• 
  Andrew (@andrewrdn463) reported 17 minutes ago

  @Outlook Correct passwords are not being accepted by Outlook: "You've tried to sign in too many times with an incorrect account or password."

• 
  Darren Richards (@DRichards25) reported 21 minutes ago

  @Outlook Hi there,my mother got kicked out of her outlook yesterday bc of the outage,now she can’t get back into it bc the # on the account,she no longer has,so she can’t receive the code,help pls!

• 
  Erick (@erickacevedor) reported 22 minutes ago

  I love (not really) how I need to login each time on outlook web. I mean, each freaking time man @Outlook -- you're a 3.19 TRILLION USD company, I think wont be difficult to fix something like this.

• 
  Koku Baboni (@ko_baboni) reported 24 minutes ago

  @Outlook, fix Outlook mobile!

• 
  Zaki Qayoumi (Zack) #VaccinesSaveLives (@SUPERFRENCHBIGZ) reported 32 minutes ago

  Stop trying to login my Microsoft account. You will go to prison for unauthorized access. I don't have money for cloud, so that's why I can't check @outlook. I told y'all I needed a salary.

• 
  Mark Young (@2_youngy) reported 33 minutes ago

  @kaleighlynnnn @MicrosoftHelps @Outlook Mine still down

• 
  Gemma Collins (@Gem83Col) reported 35 minutes ago

  @NickyCowell @Outlook @Microsoft Na mine isn’t working. Asking for last digits of phone number but then saying it’s not working and to verify another way

• 
  Permian Landman (@PermianLandman) reported 41 minutes ago

  Calling the new @Office @Outlook garbage would be unfair to all garbage. Why the heck would you come out with such a slow web app looking monstrosity. Go back to legacy.

• 
  Ms.Tab00 (@MsTab00) reported 43 minutes ago

  @Outlook y’all are out of line?!?!! Servers down for over 24 hours

• 
  Timothy Nichols (@nichols_ti28279) reported 45 minutes ago

  @HollyKing810925 @Outlook Volan_xyber can fix this.

• 
  Donna Adinolfi (@DonnaSpaGal) reported 46 minutes ago

  Anyone else having @Outlook issues where emails are disappearing, populating, and disappearing. 😔

• 
  Chow (@smooth_93) reported 46 minutes ago

  .@outlook can you please fix your autocorrect for once holy hell work would be so much easier

• 
  Moheshwar Amarnath Biswas (@fluentmoheshwar) reported 47 minutes ago

  @WindowsLatest Fix @MicrosoftTeams and @Outlook first.

• 
  Naomi (@bluenaomi) reported 47 minutes ago

  @Outlook For2 I have been locked out of my emails, despite filling out forms many times over. I filled in all the details you asked for many times. I do NOT have a number you can text me on because I am using a different sim on vacation. So just fix it. This is terrible service

• 
  Sreeni (@sree9819) reported 49 minutes ago

  @Outlook I have been trying to get to a live agent for AGES regarding an issue with my account (which has been hacked) and I haven’t received a single helpful response! I am unable to jump on a chat with life agent anymore! How am I supposed to recover my account with no help!!

• 
  Kiera (@kiera34670) reported 49 minutes ago

  @Outlook I have had no access to my emails for 3 days now, I have tried from my phone, I have tried from my laptop nothing is working. When you google the outage it says that the issue has been resolved. Please can someone help me. 🙏🏻🙏🏻

• 
  Dr. Vishal Kumar (@vkfzr) reported 51 minutes ago

  @Outlook @MicrosoftHelps I’m unable to access my email account due to issues with two-step verification. The SMS authentication service is not working & I no longer have access to Authenticator app after resetting my device.This has locked me out of my A/c despite genuine user.

• 
  Max (@Dobbie_88) reported 56 minutes ago

  @MSFT365Status @Outlook @MSFT365Status still not working 24 hours+ later?? It’s not fixed. I just want to be able to log into my account normally, without having to authenticate how many times I breathe per day!

• 
  Andrew (@andrewrdn463) reported 57 minutes ago

  @Outlook Correct passwords are not being accepted by Outlook: "You've tried to sign in too many times with an incorrect account or password." ANNOYING

• 
  Dar99 (@Dar8206) reported 1 hour ago

  @lovemesomeALLI @Microsoft @Outlook Same for me . SMS code is not working so impossible to Connect even on Outlook app…. Same **** since monday