Outlook.com status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Outlook.com users through our website.

• Sign in (70%)
• Website Down (16%)
• Errors (15%)

Live Outage Map

The most recent Outlook.com outage reports came from the following cities:

City	Problem Type	Report Time
San Jose	Sign in	1 hour ago
Phoenix	Sign in	1 hour ago
Sydney	Sign in	6 hours ago
Chicago	Sign in	14 hours ago
Nicholasville	Website Down	16 hours ago
Phoenix	Sign in	16 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ⚡️Rob Truss⚡️ (@robtruss81) reported 7 minutes ago

  @Outlook is the app still down in the uk ? Can’t log in !

• 
  Sedal Gürses (@sgg1903) reported 8 minutes ago

  @UrsullineTV @Outlook Faced the same issue; @MarenXyber on X solved it.

• 
  jen (@JackalopePoop) reported 16 minutes ago

  @Outlook wtf is going on with email login -- why is the valid password with the special characters that you made me specifically choose not enough for me to login from the same exact laptop I use every day?

• 
  B. (@Drum_y) reported 18 minutes ago

  @nar1Thirty1 @justjamess87 @Outlook Still down here too

• 
  Ad Libitum (@JSokaza) reported 19 minutes ago

  @Outlook So while my email password issue continues with the account you all took over, I decided to log into my substack which uses an email I made specifically for social media use. Guess what? That password didn't work either. Strange?

• 
  onelove (@brummy1978) reported 19 minutes ago

  @Outlook locked out of account and verificatiin is not sending code to my phone get the code to back up mail but when i select phone get error frustrating

• 
  Kelsey Goodwin (@kelseyg2010) reported 23 minutes ago

  @Outlook @Microsoft @MicrosoftHelps will you please fix the iPhone email problem already?!? Some have said theirs is fixed yet mine is still not working 😑

• 
  Ellie Harris (@ellieeeharris) reported 25 minutes ago

  @Outlook how is outlook still down!! I haven’t been able to get onto my emails for a couple of days now. Help!!

• 
  KEN IN SA (@SAsportshonk) reported 27 minutes ago

  @Outlook So when are you going to fix your crappy service? Can’t get codes to access my account or reset password. Thanks!!! Great job. 👏

• 
  Jeff Fox (@Fox32Mode) reported 33 minutes ago

  @craigtbfc @Outlook Have you been able to sign in yet? I’m having same issue.

• 
  alli. (@lovemesomeALLI) reported 35 minutes ago

  now I am locked out of my email account due to 'too many attempts' because of YOUR OUTAGE, an endless loop day 3 and I have to wait 24 to 48 hours to hopefully get my account recovered. Unreal @Microsoft @Outlook DO BETTER!

• 
  Internet Politician (@NetRant1) reported 35 minutes ago

  I can't believe this... @Outlook totally forgot to add an option to sign into a different email How are we supposed to change the sign in email @MicrosoftHelps

• 
  Kelsey Goodwin (@kelseyg2010) reported 35 minutes ago

  @MicrosoftHelps @Outlook when are you going to get your **** together and get the iPhone problem fixed? We're going on 3 days now.

• 
  paula atkinson (@xmckeallax) reported 36 minutes ago

  @Outlook like many people I've been logged out in my phone and can't log back in despite using the correct password. This problem has been an issue for a month now, what are you actually doing to fix it?

• 
  Dee (@PlatinumEvents_) reported 36 minutes ago

  @Outlook The verification is not working for me when I try to log in via my laptop. Could you assist.

• 
  MJ (@marifuenzalida) reported 37 minutes ago

  @hotmail @Outlook not working

• 
  B. (@Drum_y) reported 38 minutes ago

  @Outlook hello, still not able to have access to my email. Can you fix it?

• 
  Gemma Collins (@Gem83Col) reported 38 minutes ago

  @NickyCowell @Outlook @Microsoft Na mine isn’t working. Asking for last digits of phone number but then saying it’s not working and to verify another way

• 
  Han. (@HanaJohnson92) reported 38 minutes ago

  Day 3 without being able to access my emails. I am now able to get a code through my phone number, but then is asking me for a second authentication, I then type in the code my Authy app gives me and it’s not working! @Outlook @MSFT365Status @MicrosoftHelps

• 
  Tariq Ponir (@hyperactve) reported 42 minutes ago

  Microsoft @Outlook is beyond broken. I accidentally wrote a wrong email ID (external) which failed to deliver. Now, I am trying to send it to the correct id, but outlook keeps "correcting" me to the wrong one. No intuitive way to bypass this. This has to be a joke or something.

• 
  Hakan (@Hakan1630386105) reported 43 minutes ago

  @disnetic @MicrosoftHelps @Outlook Had this issue; TysonNerd on X sorted it.

• 
  autumn 🍓 (@autumnisicy) reported 45 minutes ago

  spending 40 days and 40 nights just angry and my problem is still not resolved @Outlook let me in.

• 
  Mark Young (@2_youngy) reported 46 minutes ago

  @kaleighlynnnn @MicrosoftHelps @Outlook Mine still down

• 
  Hatice Öztürk (@HaticeOzturk86) reported 48 minutes ago

  @UrsullineTV @Outlook Same trouble @MarenXyber on X handled it fast.

• 
  MKM (@MKFrainMaria) reported 49 minutes ago

  @Outlook is there problems today? I’m not able to sign into my hotmail account or get a verification code! Been trying all day

• 
  Luke Hearns (@LHearns2) reported 51 minutes ago

  Well @Microsoft .. guess I better sort out all my **** that I use a hotmail account for and get it changed over to Gmail or other option. 3 days down is a little much when finances/trips/etc depend on info sharing via email. #microsoft #outlook #hotmail @Outlook @MicrosoftHelps

• 
  Wind 24 (@ayanconq) reported 60 minutes ago

  @MEGAARICK @Microsoft @Outlook Report your issue to Sylas_techz1 here on X

• 
  Wildo Tango (@xx01010xxc) reported 1 hour ago

  @Outlook you're #hotmail recovery is not working, I need human assistance

• 
  Dean (@dwpilgrim) reported 1 hour ago

  @Outlook I’m having problems logging into my email on iPhone. Can someone help me fix this?

• 
  Hakan (@Hakan1630386105) reported 1 hour ago

  @wasbeermeneer @Outlook Had this issue; TysonNerd on X sorted it.