Outlook.com

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

Problems in the last 24 hours

The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Outlook.com Outage Chart 12/13/2025 21:20

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Most Reported Problems

The following are the most recent problems reported by Outlook.com users through our website.

  1. Sign in (61%)

    Sign in (61%)

  2. Website Down (22%)

    Website Down (22%)

  3. Errors (17%)

    Errors (17%)

Live Outage Map

The most recent Outlook.com outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesYukon Website Down
FranceGignac Sign in
United KingdomFulham Sign in
United KingdomChatham Errors
United StatesMifflinburg Sign in
United StatesPageland Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • t_woelfer thomas woelfer 🇪🇺 (@t_woelfer) reported

    @Outlook "This is a known issue with IMAP accounts. The change (read state) needs to sync with the server before you can move it, which only takes a split second, but outlook keeps a hold on the message until you switch messages." 4 years ago. Not fixed yet. But thanks for the answer.

  • themacraecase themacraecase (@themacraecase) reported

    @marikarauscher @Outlook Had same issues yesterday but cleared up now. You still got problems?

  • lucyjadebuglass Lucy Buglass (@lucyjadebuglass) reported

    @Outlook Hi, I'm having issues with my emails as I'm not receiving any new ones via desktop but they're coming through without any problems on my phone app. Any idea how to fix this? Thank you!

  • veryposhpuppy Allison Jones (@veryposhpuppy) reported

    @HelenDownham @Outlook @microsoft said it was a widespread problem and they were working on. Been happening to me for over a week

  • HelenDownham Helen Downham (@HelenDownham) reported

    @Outlook for the last two days any emails I’ve sent from my hotmail account with a word attachment have bounced back. I’m self-employed and need to send invoices urgently. Any idea how I can fix this problem?

  • DJ47525814 DJ (@DJ47525814) reported

    @MicrosoftHelps Thank you for responding! The exact message I get is "Sign in with @outlook.com is blocked for one of these reasons : Someone entered the wrong password too many times. When I submit the form to unblock it I get auto rejected.I just would like my account to be unblocked.

  • SamFotofiend David Samuel (@SamFotofiend) reported

    @Outlook SAD U TOOK A PERFECT PROGRAM THAT I HAVE USED FOR DECADES AND TURNED IT INTO GARBAGE IT WAS NOT BROKEN NOW IT IS FOR $$$ GREED THE ROOT OF ALL EVIL,,

  • Terry_AbilasIT Terry Saliba (@Terry_AbilasIT) reported

    Why is the new search function in @Outlook so s**t and broken. Never finds relevant emails and whatever predictive AI is going needs to stop. Frustrating for not just me but also clients too. @MicrosoftSB @Windows

  • mattang Mat Ong* (@mattang) reported

    @Outlook great. except windows 11 has broken the index of outlook, so you can’t search emails received in the last week. why is this still not fixed?

  • PammaSuzyQ Pamma (@PammaSuzyQ) reported

    @dddbest @Outlook I have however used Outlook on Firefox Browser, on both MacBook Pros, w/o too much problem. Sometimes it doesn’t sync is all.

  • dddbest Dddaniel (@dddbest) reported

    @PammaSuzyQ @Outlook I have the same problem only with my personal accounts. My jobs account is working. When I open the inbox I got this: "downloading your messages"

  • engagedpractx Daniel Reeders 🏳️‍⚧️ (@engagedpractx) reported

    @Outlook @Office365 Not sure if these accounts are monitored but it's a huge problem that New Outlook for Mac doesn't support contact lists/groups *at all.*

  • CrystalPratts Crystal Pratts (@CrystalPratts) reported

    @Outlook Please help! I can access my email through my iPhone because password is saved but when I try to login through my desktop and tells me password is incorrect. I already did the new account verification form numerous of times and it tells me I can’t be verified.

  • kempius Andre Kempe (@kempius) reported

    The last @Outlook for Mac must have been an insider from google to get people back to gmail web interface. Search in emails not working, emails arriving delayed, emails not loading correctly, let alone reconnecting all inboxes after update ...

  • mattang Mat Ong* (@mattang) reported

    @Outlook when are you going to fix the outlook issues with windows 11? It’s ridiculous that i can’t search recent emails as the index is broken. what am i paying for?

  • Iconoclast70 Cecilia (@Iconoclast70) reported

    Does anyone else have an issue with #Outlook emails? Specifically, emails not being sent but being kept in Drafts? @Outlook

  • hisrulz trevor Lukeman (@hisrulz) reported

    @CrystalPratts @Outlook Sorry about that ma’am I had something similar happen to me when I upgraded my phone but I messaged NINTHPRO on Instagram and they fixed the issue. Give them a try and they respond immediately

  • ShayON_FGC Shay Farsi (@ShayON_FGC) reported

    @Outlook is the worst Mail service that i have ever seen. They locked my mail for literally no reason and when I tried to unlock it, they send a code to my number that never came and have to WAIT 24 HOURS just to try it again! Oh and talking to support only possible via sign in!

  • pxyne__ Joshua Payne (@pxyne__) reported

    @Outlook why da rasss I can’t sign in , I know damn well I ain’t change my password

  • MichelleSomenek CK National Recruiting (@MichelleSomenek) reported

    @Outlook at 10amCST my email glitched and is not working. When I compose a new email it is tracking all changes as I type and the top bar is gray. I am unable to change font, make bullet points, etc. My emails look VERY unprofessional.

  • RossingtonDC Ross Raphael (@RossingtonDC) reported

    @office365 @outlook SPAM on your Hotmail/Outlook365 platform is beyond out of control. I don't have these issues with my GMail and high speed internet provider's email platforms. Any chance you guys were already aware of this and are close to a solution?

  • Themightypooper TheMightyPooper (@Themightypooper) reported

    @Microsoft @Outlook you need to get your crap together. I have not been receiving some important, very important emails randomly, and it's darn annoying. Potentially career breaking. Fix it. I pay for extra storage so that I don't face issues with email, only for this to happen.

  • karen24uk Karen (@karen24uk) reported

    @Outlook We have had no outlook emails since yesterday. Is there a national problem is it just us? #MicrosoftOutlook

  • jonluci121 Jon (@jonluci121) reported

    @Microsoft @Outlook I am unable to login into my account for which I had setup 2 factor ms auth. I recently formatted my phone and forgot to take the backup. It doesn't show any other way to recover the account! Can you please help?

  • krubenok Kyle Rubenok (@krubenok) reported

    @ChristosMatskas @Outlook As soon as you sign in with a single premium M365 account (business or personal) the ads go away.

  • jeronevw 🤓🇳🇱 (@jeronevw) reported

    @ChristosMatskas @jfversluis @Outlook So, the tracking is clearly not working then.

  • ChristosMatskas Christos Matskas (@ChristosMatskas) reported

    @SpringComp @evntdrvn @Outlook That's right... i was venting to my friends. Problem solved now :)

  • frostbitten Matthew Seremet (@frostbitten) reported

    Doing some googling it seems a lot of people have trouble sending simple emails to their friends and family on #hotmail (@Outlook). It'd be okay if hotmail would report back that it wasn't delivered, but it doesn't. It's a void.

  • ElieTebchrani Elie Tebchrani (@ElieTebchrani) reported

    @Outlook it's important to stop working on new features for your Windows app and focus on fixing sever bugs. I've been struggling for more that 3 years with the same bug. which I stop receiving new emails, where your support team every time create for me a new profile to fix it.

  • mehngifeminist Meowngi Feminist (@mehngifeminist) reported

    People at @Outlook, who do I have to pay to be taken to the Sign In page instead of You have been Signed Out Page, everytime I open Outlook?