Outlook.com

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

Problems in the last 24 hours

The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Outlook.com Outage Chart 12/21/2025 16:55

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Most Reported Problems

The following are the most recent problems reported by Outlook.com users through our website.

  1. Sign in (61%)

    Sign in (61%)

  2. Website Down (22%)

    Website Down (22%)

  3. Errors (17%)

    Errors (17%)

Live Outage Map

The most recent Outlook.com outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesMesa Sign in
United StatesDenver Website Down
El SalvadorSan Salvador Website Down
United KingdomCheadle Sign in
United StatesLewisville Sign in
United StatesGranbury Errors
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • Jamie619Jamie Jamie (@Jamie619Jamie) reported

    @Outlook I can't sign in to my email account

  • ForgetItJughead State-sanctioned voreaphile (@ForgetItJughead) reported

    @Outlook can you guys fix your **** so I'm not opening new email windows every other sentence and my goddamn spacebar works in your app please instead of bringing up auto-predictors every other word

  • markwilsonit Mark Wilson 💉💉💉 (@markwilsonit) reported

    @AdamFowler_IT @MaxSanna @Outlook #Viva's advice is just surfacing an old Outlook feature but it's badly named because it doesn't delay delivery (i.e. hold it on the mail server). It delays send (holds it in the sending mail client)

  • BlondeLogically LogicallyBlonde (@BlondeLogically) reported

    @Outlook Could you perhaps advise why I’m not getting the e-mail response in the 24 hours stated to my other e-Mail address? Why is that process not working? Submitted all the information and then nothing? It’s a bit 💩

  • StephanieBWard_ Stephanie B. Ward (@StephanieBWard_) reported

    For the love of god @Outlook please fix the Ignore button Why are you immediately back like hey!!! you should Double-check!!! I already double-checked and No, I would not like a comma there but this pushy blue underline won’t take No, for an answer

  • srivi20 Srivats Lakshman (@srivi20) reported

    @MicrosoftHelps @Outlook is your server down? Unable to access my email via browser…

  • RyanN1621 i draw things, sometimes. (@RyanN1621) reported

    @Outlook is the biggest piece of ****, no customer service number or email, no live chat and they don’t respond to the password reset form email after a month of attempts. All I need to do is clear out my cache but I can’t thanks to how terrible their service is.

  • meow2008 AnimalLover (@meow2008) reported

    @Outlook Nice of you to mention (NOT) that you changed the outgoing server name. Took me HOURS of effing around to FIGURE THAT OUT.

  • BlondeLogically LogicallyBlonde (@BlondeLogically) reported

    @Outlook could a human help me please? I have been going round in circles trying to unblock my e-Mail account - I have sausage fingers and typed my password incorrectly. Your virtual help won’t help me unless I can sign in, and I’m not getting a response from the reset process🤪

  • Elek03 Alexander Berner (@Elek03) reported

    I'm very frustated by @gmail. We had a hacked account which was quickly fixed. Since one month poor domain reputation. GMail has no support, help or contact option to fix the issue. SPF, DKIM, DMARC everything set up and tested. Even Microsoft @Outlook does it better!

  • ChrisKnowles16 Chris Knowles (@ChrisKnowles16) reported

    @Outlook Why have your services been down for 3 months???

  • Stevero100 Stevero ❤️ (@Stevero100) reported

    @Microsoft365 @Outlook I can’t login my outlook account in my laptop, please help out

  • thommck Thom McKiernan ☁️🛡️💻 (@thommck) reported

    @markwilsonit @Outlook Also, reminds me of when I used to install Outlook as a Windows service on a server to send scheduled emails back in the day

  • Charles049580 Charles Gunter (@Charles049580) reported

    @CrisVergara92 @Outlook In my honest opinion,there is a good chance of recovery,I guess you reach out to @901hacks he helped me recover my account which had similar issues with yours

  • PowersCoke Blue Diamonds (@PowersCoke) reported

    @Outlook Unable to send or recieve emails for multiple days, whats the issue? Cheers.

  • Punting4aLiving Punting4aLiving (@Punting4aLiving) reported

    @Outlook @AppleSupport hi, I can’t send mail from my phone. I just get, cannot connect to server message. What do i do?

  • CannabisKerry NorCalWeedGal (@CannabisKerry) reported

    Dang, too bad no one @GoDaddyHelp understands their own technology anymore. Literally 11 hours with them so far to simply sync @Outlook with gmail 😳 AND THEY NEVER SOLVED THE ERROR MESSAGE PROB! Truly unbelievable. #theworst #CustomerExperience #customerservice

  • kaclaros Katherine (@kaclaros) reported

    @Outlook please help me fix outlook on my Mac, it won’t let me send/receive emails & my internet research is not helping😭

  • ClaudiaWotsits Claudia Watson (@ClaudiaWotsits) reported

    Anybody else having problems receiving emails on their @Outlook account?😖

  • ifrhv3 I. (@ifrhv3) reported

    Locked out of my @Outlook account and the help articles tell me in order to recover my account I have to sign in. FFS. 😩

  • pavikanagu கனகு... (@pavikanagu) reported

    @Outlook i regret that I have used outlook email for my communications. I cant access my email account coz you don't trust my login. But u fail to provide verification method. You are not sending verification code at all.

  • srivi20 Srivats Lakshman (@srivi20) reported

    @Outlook is your website down or something? Can't seem to load either on mobile or desktop... @MicrosoftHelps

  • brownstone1892 Carl Paulsen (@brownstone1892) reported

    @ochostrike @Outlook User error. Never rely on Outlook to send emails...

  • Jamie619Jamie Jamie (@Jamie619Jamie) reported

    @Outlook can't login in to my email account

  • VictoriaParnis Victoria Parnis (@VictoriaParnis) reported

    @Outlook hey my outlook is not loading my emails from the 1st January on my app or my server I don’t know how to fix it your trouble shooting page is too complicated

  • liam_happe Liam Happe (@liam_happe) reported

    @Outlook Fix your junk mail blockers on outlook urgently please. The amount of junk mail and scam emails getting through lately again is nothing short of staggering. It's the worst of all email providers. I get 10 junk emails everyday without fail. Not good enough whatsoever Microsoft!

  • isaiah_turnbull Isaiah Turnbull (@isaiah_turnbull) reported

    @macky_neal @Zoom @Outlook I have a collaborator whose out of office autoreply politely says: I’m out. All emails from this time to this time will be deleted unread. For urgent issue contact X. For non urgent issues email me after this time. I’ve never had the gravitas to attempt it, but it’s the way…

  • RichardRear Richard Rear (@RichardRear) reported

    @MicrosoftHelps @Outlook Hi, I’ve received an email telling me my OneDrive will be de-activated if I don’t sign in soon. How can I tell if this is a genuine email before I click on any links in it?

  • lkleijwegt Leen Kleijwegt (@lkleijwegt) reported

    @Outlook is there a resources problem, i have different clients with the same error!!!

  • drjphazelton Joshua Hazelton (@drjphazelton) reported

    @macky_neal @Zoom @Outlook "I am unavailable via phone, text, email, or EMR message until _____. For urgent issues please contact _____." No explanation needed. Enjoy vacation.