Outlook.com status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Outlook.com users through our website.

• Sign in (71%)
• Website Down (15%)
• Errors (14%)

Live Outage Map

The most recent Outlook.com outage reports came from the following cities:

City	Problem Type	Report Time
Melbourne	Errors	2 hours ago
Middlesbrough	Website Down	2 hours ago
Hobart	Sign in	11 hours ago
Hobart	Sign in	11 hours ago
Melbourne	Sign in	12 hours ago
Melbourne	Website Down	13 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Wind 24 (@ayanconq) reported 5 minutes ago

  @MEGAARICK @Microsoft @Outlook Report your issue to Sylas_techz1 here on X

• 
  Hakan (@Hakan1630386105) reported 9 minutes ago

  @disnetic @MicrosoftHelps @Outlook Had this issue; TysonNerd on X sorted it.

• 
  Jorge Marketer (@jorgemarketer) reported 14 minutes ago

  @nichols_ti28279 @Outlook @MicrosoftHelps I dont have a issue about access

• 
  SusieBrien (@SusieBrien) reported 14 minutes ago

  Everytime i go to login to the emails, it keeps saying too many wrong login attemtps and i have to login to Gmail to get a code, so i can then log back in to the Microsoft Outlook. Annoying... @Outlook

• 
  mesut (@mstsaydut) reported 14 minutes ago

  @UrsullineTV @Outlook Had this problem; @MarenXyber on X fixed it.

• 
  Kelsey Goodwin (@kelseyg2010) reported 20 minutes ago

  @Outlook why am I STILL having problems on my iPhone? C'mon already. It has been a full week of this bullshit🤬

• 
  Shoes (@J_Keith101) reported 21 minutes ago

  @MSFT365Status @MicrosoftHelps @Outlook I am still unable to get into my Hotmail account after 3+ days on ANY device or app and internet. Please take these issues seriously and fix this. This is NOT an intermittent problem, it is an OUTAGE.

• 
  Timothy Nichols (@nichols_ti28279) reported 22 minutes ago

  @rossiantony46 @Outlook Volan_xyber can fix this.

• 
  BennyTheJet✈️ (@bennythejet_55) reported 23 minutes ago

  @Outlook How about fix your ****** platform smh. Have had nothing but issues for 2 straight days. Can barely work because it doesn’t load worth a ****. Check connection with ISP. All good. You gonna reimburse everyone for these disruptions. It’s a joke at this punt

• 
  Wild (@Wildlvl) reported 26 minutes ago

  @Outlook @simoncarrington @Outlook i have been messaging you for the same damn problem and you havnt answered in 2 days

• 
  Kvng (@Kvng4r) reported 27 minutes ago

  @Outlook Hello @outlook I’m having a trouble with my subscription I’m being debited but my subscription still remain unpaid i will like a refund to my card

• 
  Leaves Ahead (@acetipped) reported 27 minutes ago

  @Outlook when are you guys going to fix this email sync outage on iPhone?

• 
  Jgs (@Jgsbm5) reported 28 minutes ago

  @lovemesomeALLI @davebutter Mine says the same thing!!! No person to talk to! Idk how to fix it. @Outlook help!!

• 
  Andrew (@andrewrdn463) reported 29 minutes ago

  @Outlook Correct passwords are not being accepted by Outlook: "You've tried to sign in too many times with an incorrect account or password."

• 
  Jane Darling (@janeydarling1) reported 32 minutes ago

  @outlook down again? This is ridiculous

• 
  MKM (@MKFrainMaria) reported 32 minutes ago

  @Outlook is there problems today? I’m not able to sign into my hotmail account or get a verification code! Been trying all day

• 
  Oktay (@OktayAykut1) reported 38 minutes ago

  @MicrosoftHelps @Microsoft @Outlook Update: I finally managed to recover my account. I had to install the Outlook app on iOS and go through the “forgot password” process there. Somehow the verification (robot test) worked there, and I was finally able to reset my password. This just shows how broken the system is — the same process didn’t work anywhere else. Also, Microsoft’s support is even worse than the system itself. No real help, no human support, just useless automated responses. This experience was extremely frustrating.

• 
  Si Carrington ™️ 🏳️‍🌈🇮🇪 (@simoncarrington) reported 38 minutes ago

  @MicrosoftHelps I need an email address for an elderly friend of mine who has issues with his email. He cant access it and he has important documents on from his Wife who passed away years ago. I cant direct mail you on here. Can you help please?? @Outlook @Microsoft

• 
  MWBEATS (@mwbeats) reported 41 minutes ago

  @Outlook I keep getting the same message that MFA phone code verification isn’t available now - I need that to login to reset my password. It’s been 36 hours. Please help.

• 
  Erick Salas (@MEGAARICK) reported 42 minutes ago

  Hey @Microsoft @Outlook I need help, someone logged in my old email account, I lost that phone number so there’s no way to recover it, I tried everything, but it’s not working and someone now added my old account to authenticator app, I need help please, I can provide all info.

• 
  Kelsey Goodwin (@kelseyg2010) reported 48 minutes ago

  @MicrosoftHelps @Outlook when are you going to get your **** together and get the iPhone problem fixed? We're going on 3 days now.

• 
  Mark Young (@2_youngy) reported 48 minutes ago

  @kaleighlynnnn @MicrosoftHelps @Outlook Mine still down

• 
  Trump/Vance🇺🇸TRUE AMERICAN PATRIOT Ticket‼️🇺🇸 (@gina_knight) reported 49 minutes ago

  Did you know if you use Outlook email and want to insert an American Flag emoji, there isn’t one? There’s a gay pride and a rainbow flag though. Fix that @Outlook 🇺🇸🇺🇸🇺🇸

• 
  Varun101 (@vroon101) reported 52 minutes ago

  @Outlook fix your service, tried to open mail on your site and it didn't ask me for login!!

• 
  Ms.Tab00 (@MsTab00) reported 53 minutes ago

  @Outlook y’all are out of line?!?!! Servers down for over 24 hours

• 
  B. (@Drum_y) reported 55 minutes ago

  @Outlook hello, still not able to have access to my email. Can you fix it?

• 
  Gяace&Peteя♡ (@GraceJ_PeterM) reported 56 minutes ago

  @Outlook @MicrosoftHelps @Microsoft - Will I ever be able to access my Hotmail email via the Mail app on my iPhone again? Been down for days now. Keeps saying I’ve tried to sign in too many times with an incorrect account which is total lies. My password is 100% correct

• 
  osman (@osman_cetin) reported 57 minutes ago

  @Outlook for days i am trying to reset my password to access some really urgent medical files and eventhough i have registered phone it seems that verification method is not working at all. This is very urgent medical need and would appreciate your assistance

• 
  Zaki Qayoumi (Zack) #VaccinesSaveLives (@SUPERFRENCHBIGZ) reported 57 minutes ago

  Stop trying to login my Microsoft account. You will go to prison for unauthorized access. I don't have money for cloud, so that's why I can't check @outlook. I told y'all I needed a salary.

• 
  Timothy Nichols (@nichols_ti28279) reported 59 minutes ago

  @HollyKing810925 @Outlook Volan_xyber can fix this.