Outlook.com status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Outlook.com users through our website.

• Sign in (72%)
• Website Down (15%)
• Errors (14%)

Live Outage Map

The most recent Outlook.com outage reports came from the following cities:

City	Problem Type	Report Time
Paris	Sign in	9 hours ago
Ivry-sur-Seine	Sign in	10 hours ago
Maisons-Alfort	Sign in	11 hours ago
Melbourne	Sign in	15 hours ago
Manchester	Errors	1 day ago
Royan	Website Down	2 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jgs (@Jgsbm5) reported 3 minutes ago

  @lovemesomeALLI @davebutter Mine says the same thing!!! No person to talk to! Idk how to fix it. @Outlook help!!

• 
  Trump/Vance🇺🇸TRUE AMERICAN PATRIOT Ticket‼️🇺🇸 (@gina_knight) reported 8 minutes ago

  Did you know if you use Outlook email and want to insert an American Flag emoji, there isn’t one? There’s a gay pride and a rainbow flag though. Fix that @Outlook 🇺🇸🇺🇸🇺🇸

• 
  eeeeeeee (@mattyhattycat) reported 8 minutes ago

  @Outlook @Kareem1702 It happens to me every week and you never respond on tweets or in messages. Why don't you just fix the issues, people have been complaining for months now.

• 
  William (@dxgl_org) reported 10 minutes ago

  @eternalsparrow1 @USCPSC They are still selling fraudulent capacity 18650 batteries but CPSC is not taking them down on that. Also the remedy involves contacting an @outlook.com email so CPSC is posing a potential cybersecurity risk.

• 
  Charlie (@Charles2982708) reported 13 minutes ago

  @Outlook this update that sends everything to my Draft folders automatically is complete BS Please change this! It doesn’t save any time and causes way too many problems. The majority of people using outlook for work Multi task and end up having all these emails disappear. When it’s out of site it’s out of mind. That’s not a good thing.

• 
  The SuparUser (@suparuser) reported 13 minutes ago

  Hi, I forgot my Outlook mail password and i was really worried about it, Whenever I try to reset my password using two different Mobile Number, I got otp on the first Number but when I am using second Number for otp it say this verification method is not working. @Outlook

• 
  Permian Landman (@PermianLandman) reported 14 minutes ago

  Calling the new @Office @Outlook garbage would be unfair to all garbage. Why the heck would you come out with such a slow web app looking monstrosity. Go back to legacy.

• 
  Jeff Wolfe (@JeffWolfeCRE) reported 14 minutes ago

  @Microsoft @Office @Outlook I have been waiting for 24 hours for someone to contact me about my email issues. Please dm me today.

• 
  MGG_Tx_xT_ (@MartGHtTx) reported 16 minutes ago

  @Outlook I am tired of that add E-mail to protect your account sh!!!t. I can not sign in you should stop that sh!!!t.

• 
  Gurjot S (@drewbiebertbh) reported 20 minutes ago

  @Outlook fix the issue pls

• 
  TONY SANDERSON (@EMANONF1) reported 24 minutes ago

  @Outlook Still down here in the uk, outrageous service. Please send to my mobile a code !!! That’s all I need.

• 
  Mark Young (@2_youngy) reported 25 minutes ago

  @kaleighlynnnn @MicrosoftHelps @Outlook Mine still down

• 
  Thee Wane (@CoachWane) reported 26 minutes ago

  @Microsoft @Outlook y'all better fix the spam and phishing processes. Way too many spams that are not being blocked. The security team needs to wake up and do their job!!!!!!

• 
  Bonynea (@Bonynea) reported 28 minutes ago

  @Outlook It’s been days of failed recovery attempts, unanswered requests, and no real support. I completed the forms, followed every step, and still have no access to my recovery emails. At this point it feels like customers are being ignored instead of helped. Please escalate this issue.

• 
  🚀K.R.I.S. (@KrisWorkLife) reported 34 minutes ago

  Oops! Just realized that @Outlook doesn’t give you an option to choose a time zone for scheduled messages. What a bummer. @Microsoft please fix or add this option. 🚀

• 
  onelove (@brummy1978) reported 34 minutes ago

  @Outlook locked out of account and verificatiin is not sending code to my phone get the code to back up mail but when i select phone get error frustrating

• 
  Hakan (@Hakan1630386105) reported 38 minutes ago

  @wasbeermeneer @Outlook Had this issue; TysonNerd on X sorted it.

• 
  jen (@JackalopePoop) reported 40 minutes ago

  @Outlook wtf is going on with email login -- why is the valid password with the special characters that you made me specifically choose not enough for me to login from the same exact laptop I use every day?

• 
  GUAL CYBR (@gual_cybr) reported 42 minutes ago

  @ViEaglen06 @Outlook I can fix your account! Dm me

• 
  Tech With Taylor (@TechWTaylor) reported 43 minutes ago

  @Outlook how much longer until this issue is resolved???

• 
  Souvik Mukherjee (@souvik610) reported 44 minutes ago

  @Outlook I'm having authentication error for my outlook email id

• 
  Greggy Ramone (@GreggyRamone) reported 47 minutes ago

  @TechWTaylor @Outlook Mine started working again this morning. I’m able to send and receive emails again. Maybe the fix is a slow roll out.

• 
  Joe Robinson (@MrJoeRobinson) reported 50 minutes ago

  Anyone else having trouble getting into outlook / hotmail? Tried everything to sending links to other emails to recover email address but no luck. Anyone help? @outlook @Microsoft #hotmail #outlook

• 
  Gяace&Peteя♡ (@GraceJ_PeterM) reported 51 minutes ago

  @Outlook @MicrosoftHelps @Microsoft - Will I ever be able to access my Hotmail email via the Mail app on my iPhone again? Been down for days now. Keeps saying I’ve tried to sign in too many times with an incorrect account which is total lies. My password is 100% correct

• 
  Julia Ullrich (@JuliaUllrich13) reported 52 minutes ago

  What the heck is up with @Outlook?? Been locked out of my email for two days and all I get is “this verification method isn’t working right now” and then it says I’ve requested too many codes! Also can’t contact support cause I can’t sign in or access your chatbot :(

• 
  Timothy Nichols (@nichols_ti28279) reported 53 minutes ago

  @rossiantony46 @Outlook Volan_xyber can fix this.

• 
  Lauren (@thevoidiscute) reported 55 minutes ago

  Hi, @Outlook you locked me out of my e-mail account. Your self-help guides don't work, I can't sign in to message with an advisor and there are no advisors on the phone, just a robot who doesnt nothing but direct me back to the useless self-help online. Give me my account back

• 
  Kelsey Goodwin (@kelseyg2010) reported 1 hour ago

  @MicrosoftHelps @Outlook when are you going to get your **** together and get the iPhone problem fixed? We're going on 3 days now.

• 
  Emmanuel Valle (@valle_emma61666) reported 1 hour ago

  @simoncarrington @Outlook Yep. Skip the form loop and call support or use account recovery from a device he’s used before, same wifi helps a lot. I heard about Fomr and lol even free form tools feel less broken than Outlook’s mess

• 
  Diagnosis (@Diagnosis410227) reported 1 hour ago

  @Outlook I have issues with logging into my account. What should I do? @Outlook