Outlook.com status: access issues and outage reports
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Full Outage Map
Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.
Problems in the last 24 hours
The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Outlook.com. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Outlook.com users through our website.
- Sign in (69%)
- Website Down (16%)
- Errors (15%)
Live Outage Map
The most recent Outlook.com outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Costa Mesa
|
Website Down | 3 hours ago |
|
Mentor
|
Sign in | 3 hours ago |
|
Peoria
|
Website Down | 4 hours ago |
 Mons
|
Website Down | 9 hours ago |
 Motherwell
|
Sign in | 10 hours ago |
|
Henderson
|
Errors | 21 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Outlook.com Issues Reports
Latest outage, problems and issue reports in social media:
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Joe Robinson (@MrJoeRobinson) reportedAnyone else having trouble getting into outlook / hotmail? Tried everything to sending links to other emails to recover email address but no luck. Anyone help? @outlook @Microsoft #hotmail #outlook
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Dean (@dwpilgrim) reported@Outlook I’m having problems logging into my email on iPhone. Can someone help me fix this?
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Andrew Pereira (@AndrewP204) reported@Outlook I haven't been able to log into my email for days. All sign in methods are not available and it said my pasword has been attemptrd too many times
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Justagirlxo (@Justagirlx6293) reported@Outlook when are you going to fix this login issue??? I have an event to attend but cannot access my emails to get access to my ticket! Getting really peeved off with this now. What a JOKE 😡
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Ms.Tab00 (@MsTab00) reported@Outlook Posting while your servers are down is asinine behavior 🥴
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Katlego Makgaila (@Katlego_Mack) reportedPlease fix the Outlook search tool @Outlook @Microsoft
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Lin (@LinzieM79) reportedIs everyone else still having trouble accessing Hotmail/outlook emails on iPhone? @Outlook @Microsoft #hotmail
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Donna Adinolfi (@DonnaSpaGal) reportedAnyone else having @Outlook issues where emails are disappearing, populating, and disappearing. 😔
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TONY SANDERSON (@EMANONF1) reported@TylerJs981 @Outlook Still down, won’t send me a code to my mobile phone!
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Kelsey Goodwin (@kelseyg2010) reported@Outlook @Microsoft @MicrosoftHelps will you please fix the iPhone email problem already?!? Some have said theirs is fixed yet mine is still not working 😑
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Yogee (@misteryogee) reportedMy live/microsoft userid/email is in some leaked hack db and now I keep getting these Authenticator requests every few hours by someone trying to access my account. @Microsoft @Outlook @MicrosoftHelps is there a way to geofence my account and lock all access attempts from other countries. This can’t be just a problem unique to me
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Naomi (@bluenaomi) reported@Outlook For2 I have been locked out of my emails, despite filling out forms many times over. I filled in all the details you asked for many times. I do NOT have a number you can text me on because I am using a different sim on vacation. So just fix it. This is terrible service
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Internet Politician (@NetRant1) reportedI can't believe this... @Outlook totally forgot to add an option to sign into a different email How are we supposed to change the sign in email @MicrosoftHelps
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Alex 🌐 (@ajr_codes) reportedMicrosoft, why cant I log into my 20+ year old email? Why is it saying "You've tried to sign in too many times with an incorrect account or password." I have 2FA and a backup email + phone number. Why wouldnt you simply ask for the 2FA code??? @Microsoft @Outlook
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Andrew (@andrewrdn463) reported@Outlook Correct passwords are not being accepted by Outlook: "You've tried to sign in too many times with an incorrect account or password."
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BennyTheJet✈️ (@bennythejet_55) reported@Outlook How about fix your ****** platform smh. Have had nothing but issues for 2 straight days. Can barely work because it doesn’t load worth a ****. Check connection with ISP. All good. You gonna reimburse everyone for these disruptions. It’s a joke at this punt
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John Alex (@mgrjohnalex) reported@Outlook Hi, I’m locked out of my Outlook account. Unable to reset password, get a code via SMS and reached the limit of account recovery requests for today. Anything else I can do? Can you help please? Looks like it was a synch issue which caused this initially.
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Gemma Collins (@Gem83Col) reported@Outlook @Microsoft How much longer until the issue is resolved? I’ve not had access to my emails since yesterday morning. Absolutely ridiculous!!
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Leaves Ahead (@acetipped) reported@Outlook when are you guys going to fix this email sync outage on iPhone?
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Simon Ward (@SimonJWard93) reported@Outlook Fix it. It’s getting stupid now. At least give communication you are aware and looking into the issue?
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Varun101 (@vroon101) reported@Outlook fix your service, tried to open mail on your site and it didn't ask me for login!!
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Oktay (@OktayAykut1) reported@MicrosoftHelps Locked out of my account for 3 days. Reset doesn’t work, verification fails. Recovery email & phone are linked. No support. Please fix this. @Outlook
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Erick Salas (@MEGAARICK) reportedHey @Microsoft @Outlook I need help, someone logged in my old email account, I lost that phone number so there’s no way to recover it, I tried everything, but it’s not working and someone now added my old account to authenticator app, I need help please, I can provide all info.
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K Grimsley (@KazzaGrims) reported@Outlook two step verification not working. I cannot wait 24hrs for a reset on emails and typical no human contact to help 🙄
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Sedal Gürses (@sgg1903) reported@UrsullineTV @Outlook Faced the same issue; @MarenXyber on X solved it.
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Dar99 (@Dar8206) reported@lovemesomeALLI @Microsoft @Outlook Same for me . SMS code is not working so impossible to Connect even on Outlook app…. Same **** since monday
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alli. (@lovemesomeALLI) reported@Drum_y @Outlook @MSFT365Status nope still down can't reset my pw
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alli. (@lovemesomeALLI) reportedSooo anyone else's email still down, still not allowing them to reset their password? Saying 'too many codes try again tomorrow'??? W T F!!! @Microsoft @Outlook
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Ms.Tab00 (@MsTab00) reported@Outlook y’all are out of line?!?!! Servers down for over 24 hours
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William (@dxgl_org) reported@eternalsparrow1 @USCPSC They are still selling fraudulent capacity 18650 batteries but CPSC is not taking them down on that. Also the remedy involves contacting an @outlook.com email so CPSC is posing a potential cybersecurity risk.