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Outlook.com

Outlook.com status: access issues and outage reports

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Full Outage Map

Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

Problems in the last 24 hours

The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Outlook.com. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Outlook.com users through our website.

  • 51% Sign in (51%)
  • 25% Errors (25%)
  • 24% Website Down (24%)

Live Outage Map

The most recent Outlook.com outage reports came from the following cities:

CityProblem TypeReport Time
Port Orange Sign in 16 minutes ago
Arvada Errors 1 hour ago
Memphis Sign in 1 hour ago
Needham Sign in 2 hours ago
Centro Sign in 2 hours ago
Lincoln Sign in 3 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • RossBarker79
    Ross Barker (@RossBarker79) reported

    @Outlook why is it no longer possible to communicate with a human on live chat or a telephone? You ai is horrific and cannot solve issues

  • SamG0996
    Sam Golding (@SamG0996) reported

    @Sad_Saad @Outlook Yep I am also having same problems and not getting text message. Have you got sorted yet? Any suggestions @Outlook

  • realvishalraj
    Vishal raj (@realvishalraj) reported

    @Outlook there is a laptop whose admin sign in password ,I m nt able to retrieve Can u help ,I have the bill and payment record

  • mwalkercom
    Molly A. Walker (@mwalkercom) reported

    .@Yahoo @YahooCare Yahoo has taken over my @Outlook email for my Yahoo and domain email address and my computer guy can't fix it, except to direct me to web mail. He doesn't believe upgrading to Windows 11 will fix this. Please suggest a fix. Thank you.

  • JasonStarr
    Jason Starr, Consumer Ventures, Awakened Foods (@JasonStarr) reported

    Had to finally upgrade from "Legacy" @Microsoft @Outlook on a Mac to "new" Outlook (because old Outlook kept crashing my computer due to what I must assume was a massive a memory leak) Just miserable. Stupid, basic stuff still broken or mission. Formatting of signatures is totally messed up. Can't turn on/off hidden paragraph markers when editing email. Can no longer click within an email to see the conversation or related emails (this is a huge loss). This product has been out since 2020. It has been the default email client since 2022. HOW CAN IT STILL BE THIS BAD!?! Or do they just hate Mac users that much?

  • gfx_mahmoud
    Mahmoud Hilal (@gfx_mahmoud) reported

    am facing an issue with @Microsoft @Outlook locked out from my email no way to FIX IT !

  • frozentimephoto
    frozentimephoto (@frozentimephoto) reported

    Hey @Outlook can you fix your App so it works like it used to…..

  • J0seph455
    Joey Bressette (@J0seph455) reported

    @Outlook can't login to my email. Forgot my password and can't login and they won't send me a verification code. What do I do?

  • OGBC_Llama
    🇬🇧 (@OGBC_Llama) reported

    @Outlook , Hi my outlook app appears to be down ?

  • ramim_rifat_
    Ramim Rifat | Beehiiv Expert 🐝 (@ramim_rifat_) reported

    @aa1yea @beehiiv @Outlook it's a glitch! beehiiv is working on it

  • njamess10
    Nick ✨ (@njamess10) reported

    God, @Outlook just keeps getting worse by the day..... what's going on @Microsoft?!?! It never fails to go down. It's NEVER been this bad.

  • altieri_palorca
    A R Pᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠ (@altieri_palorca) reported

    @Outlook My case involves MAILBOX CORRUPTION, not deletion. I need this escalated to the engineering team. Only they can restore internal server snapshots. The attack happened yesterday — there is still time.

  • EllapaigeMusic
    EP✨ (@EllapaigeMusic) reported

    @Outlook Hi there, I’ve sent you an email about a problem I’ve been having, thanks!

  • LouisArthu66843
    Louis Arthur-Brown (@LouisArthu66843) reported

    @Outlook @Microsoft looks like the Outlook mobile app is experiencing widespread problems - stuck loading, all troubleshooting failing.

  • lee_gerry
    Gerry L 🇨🇦 (@lee_gerry) reported

    @Outlook @policyislife I know, it's so f n'ing annoying where i have to change my password all the time. Soon I'll run out of words to use. Like get your head out of your, and fix this issue.

  • janefedupwitho2
    j (@janefedupwitho2) reported

    @Outlook I cannot access any of my outlook accounts! Is there an issue?

  • gscottoliver
    ScottO USA ISTJ I/III/IV/iv (@gscottoliver) reported

    I’m happy to see that @Outlook Online has corrected the issue of leaving Junk marked as unread when I move it to Deleted. Thanks!

  • chakuchuri
    chakuchuri (@chakuchuri) reported

    @Outlook fix your app lags a lot these days. What kind of bloated app is this?

  • bisset_cindy
    Cindy Bisset (@bisset_cindy) reported

    @Outlook Get back to the real work? Does anyone know what ******** is Microsoft’s problem. I have not been able to work for weeks . What ********

  • Stewmeak
    Stewart 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇨🇦 (@Stewmeak) reported

    @Outlook Yet another glitch today. Icon says I have mail but nothing unread in there

  • Summer1812660
    Rapp Ma (@Summer1812660) reported

    Dear @Outlook idk why all Of a sudden I’m having trouble logging into my email I’ve had for 20+ years but thank you! It was all spam anyways. I have no email and I’m not changing my password again.

  • Amesyyyy
    Rhys Ames (@Amesyyyy) reported

    @Outlook Hey! Looking for help with account recovery as the automated recovery keeps failing me. I made a hotmail 15+ years ago for my BNET account which was only ever used for that. its been hacked and whoever hacked it has locked it down so ive lost my WoW account as a result

  • syedahmed004
    hydra (@syedahmed004) reported

    @MicrosoftHelps @Outlook i canno sign into my accounts on phone app, emails are not syncing, not able to get otps for other apps. Also outlook app is not working. Is there a problem with server? if no then please help me fix thanks!

  • JeffWhalen989
    Citizen of Realville (@JeffWhalen989) reported

    @Outlook @Microsoft Why does Microsoft make it increasingly difficult to sign in to check Outlook?? If you’re trying to make it “better”, you’re failing hard. I wish you could take your email address with you to a different provider like your phone number.

  • betsyjulia
    Betsy Robinson (@betsyjulia) reported

    @Outlook HELP! I cannot sign in to Outlook. It's permanently marked closed because of too many attempts with wrong password. When I try to change password, my 2nd verification cell phone attempt gets "this method is not available." I cannot find help anywhere.

  • jeremywhiteley
    Jeremy Whiteley (@jeremywhiteley) reported

    @Outlook when are you going to fix copilot for outlook for the Mac? Most of time copilot menu disappears when creating an email. It’s useless. @MS_OutlookMac @Copilot

  • catalinmpit
    Catalin (@catalinmpit) reported

    It looks like Outlook flagged emails for @Documenso, anyone know how I can fix this fast? cc @Outlook @MicrosoftHelps

  • NRose_N5
    N Rose (@NRose_N5) reported

    @tanfrancisco @Outlook I have exact same issue and I’m going INSANE! Important documents need to be accessed! Did you manage to get through to an actual human at all?

  • cheeckycharters
    Lee Charters (@cheeckycharters) reported

    @Outlook Can't message you. So I'll have to post this. My phone of 8yrs just died so I got a new one. Tried to sign in multiple times but no joy with password, couldn't use authenticator as no password. Been locked out of my email account that I've had for 25yrs. Help please.

  • chrissycee75
    Christina B Juras (@chrissycee75) reported

    @Outlook please fix your web-based calendar so it doesn't default to all-day meetings