Outlook.com status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Outlook.com users through our website.

• Sign in (55%)
• Errors (23%)
• Website Down (23%)

Live Outage Map

The most recent Outlook.com outage reports came from the following cities:

City	Problem Type	Report Time
West Bloomfield Township	Sign in	1 hour ago
Blackburn	Website Down	2 hours ago
Perth	Errors	3 hours ago
Stamford	Sign in	4 hours ago
Aguascalientes	Website Down	4 hours ago
Hermosillo	Sign in	4 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

• 
  hydra (@syedahmed004) reported 4 minutes ago

  @MicrosoftHelps @Outlook i canno sign into my accounts on phone app, emails are not syncing, not able to get otps for other apps. Also outlook app is not working. Is there a problem with server? if no then please help me fix thanks!

• 
  Ross Barker (@RossBarker79) reported 4 minutes ago

  @Outlook why is it no longer possible to communicate with a human on live chat or a telephone? You ai is horrific and cannot solve issues

• 
  mother lee. (@heylee824) reported 5 minutes ago

  the search bar is not working the way it should @Outlook 😔

• 
  DrEvil (@DrMaryHolden) reported 6 minutes ago

  @CuriosityonX @Outlook do you ever read the room? Everyone has problems with your shite software

• 
  H_O_ward (@xbonz08) reported 8 minutes ago

  @Outlook Dear Microsoft. Your Outlook email program is performing beyond all expectations. I'm down to 50 spam emails a day. Thanks for the bang-up you do on eliminating spam.

• 
  rachel. (@ditz4baldie) reported 8 minutes ago

  @Outlook I’ve sent a direct message already. The problem is my son has set up 2 step verification but has no access to his phone since it’s been stolen but needs to access his emails for his insurance details

• 
  Fred (@ch1vat0n) reported 11 minutes ago

  @claudeai Maybe Claude can help the @NASAArtemis crew to fix their @Outlook not working? Maybe trying classy elm will do?

• 
  Suzanne Lanoue (she, her, hers) 🤎🧡🩷❤️💗💖💜💝💘 (@slanoue2016) reported 14 minutes ago

  @Outlook How do we get support from a live person? Nothing is working. My husband can get on his Hotmail account on his phone, but it's not working on any of our laptops. He doesn't have MS Authenticator set up, and it's confusing as to how to do that. When we ask to send a code to his phone, it never arrives. He's not sure about his password. When he tried it, it said he was locked out. He doesn't have a security key, etc. When we tried phoning for help, the automated thing just sends us back to the Web. Please help! This is maddening.

• 
  🌄🐣 (@2689j) reported 15 minutes ago

  Also, @Outlook I had to put these in my junk profile myself. Are you not able to tell these are spam? Cuz if not, we should just shut y'all down now and save everyone some time and anguish.

• 
  MissLola67 (@Lopa8765) reported 15 minutes ago

  @Outlook I have sent you a DM I am completely locked out of my Outlook account and need urgent help. I reset my password and tried to use my recovery code, but I keep getting an error.

• 
  star🧚🏻‍♀️ (@zxcbnmjklyf) reported 16 minutes ago

  @Outlook I am having a technical issue with my personal account. It is being incorrectly flagged as a child account. When I try to verify my age by clicking 'I am a parent', I immediately get a 'Logout Failed' error page on all devices and browsers.

• 
  jon brownsill (@jonbrown2021) reported 17 minutes ago

  @Outlook hi. I’m having some problems sending emails with pdf attached. Are there any issues at the moment? It sends some messages but not others?

• 
  Shawn Farrell (@farrellshawnp) reported 18 minutes ago

  .@Microsoft .@Outlook hold notices from a public library shouldn't be the innocent targets of your rate limiting. Please fix this!

• 
  Cédric Krier (@cedrickrier) reported 18 minutes ago

  @Outlook your email server is sending wrong error message. WTF? "blocked using Spamhaus. To request removal from this list see" plainly wrong.

• 
  Gloria Murray (@GMurray64532) reported 20 minutes ago

  @outlook how do I return to startup/login with local account? Its crap forcing users to auto login with an account.

• 
  sarah (@SarahEmpson2) reported 21 minutes ago

  @Outlook Why am I having problems receiving and sending emails.. today so are a few other people I know

• 
  HSM_81 (@1_hsm) reported 24 minutes ago

  @Outlook Can I check that this is actually being taken seriously @Outlook as no one has responded to my DM which you requested 2 days ago. Just to clarify I cannot access my emails as your automated recovery process is not working for me and your supporting teams are refusing to help.

• 
  𝙈𝙞𝙢 (@Mari0am) reported 31 minutes ago

  @Outlook your services are not working, Ican’t get back any of my emails and YOU don’t have contact support. What am I supposed to do now?

• 
  Vishal raj (@realvishalraj) reported 37 minutes ago

  @Outlook there is a laptop whose admin sign in password ,I m nt able to retrieve Can u help ,I have the bill and payment record

• 
  Mary N-T (@MaryNT16) reported 38 minutes ago

  @Outlook A quick scroll of your account shows others with the same problem. What is happening over there? The email in question is my main email that I've had for nearly 30 years.

• 
  Keegan Lanier (@keeganlanier) reported 39 minutes ago

  Anyone using @Outlook on iOS having massive issues lately? Emails looking like they’ve been sent to only delete the message and return a blank email to draft without sending the original email? Emails ready to send, but the exit and send buttons won’t work. The app isn’t frozen, but you have to force close the app and hope the latest draft saved all changes. This is only happening on iOS to my knowledge

• 
  Oluwanishola (@iam_Pacho) reported 41 minutes ago

  Can you fix this damm bug!!! Its frustrating waiting for emails all day.... @Outlook

• 
  em-j rabbitwolf (@emjrabbitwolf) reported 44 minutes ago

  @Microsoft @Outlook I’m currently suffering ffrom being unable to access your consumer products ie hotmail (now Outlook) email accounts via the web. No, I don’t use the apps for health reasons. I can’t sign in to any of my UK based accounts at all! Help great appreciated.

• 
  Mental Masterpiece (@mentalmasterpie) reported 47 minutes ago

  their is a problem in outlook mail app, its automatically log out after some days @Outlook

• 
  Saddiq (@philly_lawdog) reported 49 minutes ago

  @Outlook Im having a real life issue with my outlook inbox thats bothering me

• 
  Erin 🏳️‍⚧️ (@EliteErin21) reported 49 minutes ago

  @ShishirShelke1 @Microsoft @Outlook fix your product please

• 
  Cédric Krier (@cedrickrier) reported 51 minutes ago

  @Outlook can you fix your email server???? 🤬🤬🤬🤬

• 
  JC Castañeda (@xJoeyxKnucklesx) reported 57 minutes ago

  @Anita52174838 @NikhilB27505303 @Outlook I got same problem VaultEdgeX helped me

• 
  Wendy Watkins (@WendyWendywat) reported 59 minutes ago

  @Outlook having real problems contacting customer support - how do I urgently get hold of someone please? URGENT

• 
  FallingDebris (@VolatileAmine) reported 1 hour ago

  @Outlook you’d think your server could block phishing emails. FFS, the floodgate is open.