Outlook.com status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Outlook.com users through our website.

• Sign in (51%)
• Errors (25%)
• Website Down (25%)

Live Outage Map

The most recent Outlook.com outage reports came from the following cities:

City	Problem Type	Report Time
Rotherham	Website Down	1 hour ago
Basildon	Website Down	2 hours ago
Wakefield	Website Down	3 hours ago
Vernègues	Website Down	4 hours ago
Bogotá	Website Down	4 hours ago
Saint-Joseph-de-Sorel	Website Down	7 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Fai (@faithedragon) reported 4 minutes ago

  @MicrosoftHelps @Outlook Not being able to drag and drop emails and attachments into SharePoint is a huge limitation for collaborators. Why can’t a trillion dollar company fix this?

• 
  CryptoKong (@CryptoKong59483) reported 5 minutes ago

  How embarrassing for @satyanadella showing how @Windows legacy bloat and tech debt is putting mission critical, national-visibility use of #Windows is broken. The @Outlook team should be scrambling.

• 
  Liam Donoghue (@LiamD21) reported 9 minutes ago

  @Outlook I am having trouble logging into my account. I changed my password on my desktop yesterday and trying to update on my phone and it won’t work. I then try and log into my desktop and it won’t let me as I have ‘tried to many times’.. this is ridiculous

• 
  Michael Robbeloth (@mrobbeloth) reported 10 minutes ago

  @Outlook Email Templates in Outlook on the Web (PWA) seem to be broken. Changes do not get reflected when creating new emails using the template

• 
  Mental Masterpiece (@mentalmasterpie) reported 10 minutes ago

  their is a problem in outlook mail app, its automatically log out after some days @Outlook

• 
  Cindy Bisset (@bisset_cindy) reported 16 minutes ago

  @Outlook I think everyone who has a complaint about Microsoft (because I can not be the only one), and their lack of customer service and related productivity issues should get together and let’s Sue them. I have paid multiple times for this ****

• 
  NEO_England (@NEO_England) reported 20 minutes ago

  @Outlook Dear Microsoft. I’m locked out of my personal email, my authentication on my phone is linked as recovery for my business email. I get a prompt to enter my mobile so I can get a text to be greeted with ‘it’s not working right now’. I have forgotten my password and have tried countless hours trying to get my personal email up and running… one course of action was encountering AI chat which was useless! I am at the end of my tether now as it’s been over a month of trying and as you can appreciate, it’s incredibly disruptive. I have some very important personal emails that I can’t now access! I can’t speak to a human so how can you remedy this?

• 
  Ma🇧🇷 Pē (@_mape88) reported 27 minutes ago

  @Outlook The site is down. We've decided we're a terrible company and we don't work nights. 🤮🤮🤮🤮🤮🤮🤮

• 
  frostlord (@thefrostlord) reported 28 minutes ago

  @Outlook signing into Outlook and being told I have signed in too many times after putting in my CORRECT password. Then you are forced to change password. FIX IT UP MICROSOFT.

• 
  Christina B Juras (@chrissycee75) reported 32 minutes ago

  @Outlook please fix your web-based calendar so it doesn't default to all-day meetings

• 
  frozentimephoto (@frozentimephoto) reported 34 minutes ago

  Hey @Outlook can you fix your App so it works like it used to…..

• 
  J.T. (@Joseph3T) reported 34 minutes ago

  @Outlook customer service is absolutely terrible…

• 
  Joel (@Joel94994231) reported 37 minutes ago

  @mentalmasterpie @Outlook Problems everywhere. Microsoft Outlook is such trans

• 
  Chris Pred (@ChrisPred) reported 38 minutes ago

  @keeganlanier @Outlook I haven’t noticed it myself as I use Outlook on my iPad Pro with a M365 account. Are you connecting to Exchange server or another email provider such as Google or iCloud? I am thinking it could be a sync issue with IMAP or something along those lines.

• 
  some **** (@imasket123) reported 39 minutes ago

  @Outlook fix ur customer service ****

• 
  A R Pᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠ (@altieri_palorca) reported 39 minutes ago

  @Outlook I urgently need engineering‑level support to restore my mailbox from a date before April 6. Only your internal engineering team can recover this. Please stop sending automated replies and actually read my case. It’s been 2 days and the server snapshots are expiring.

• 
  Patricia Young (@FreakyPatty) reported 40 minutes ago

  @Outlook what is happening with #microsoft & #microsoft? Changed my password for outlook yesterday as PW I used for years being rejected and now my new PW keeps saying ‘too many login attempts’ verifying with you ‘prove you are a human’ is hard

• 
  Symone (@oxxSimmyxxo) reported 43 minutes ago

  @Outlook hello I’ve been trying to contact support on how to resolve my login issue, please can someone help me out

• 
  Jose Luis (@hellovaras) reported 46 minutes ago

  @Microsoft @Outlook Why can't you get your ToDo lists to share without any problems. You are a multi-billion dollar corporation that can't fix $2 problems. #Microsoft

• 
  Monica Rangel (@MonicaLRangel) reported 49 minutes ago

  @Outlook Have been having issues with outlook all day today is there something going on?

• 
  Le Hunch in Da Trunk: Part Deux (@PeonhuskLIVES) reported 51 minutes ago

  Hey @Outlook wtf is your issue w/ signing on ipads? The ONLY time y'all won't let me sign-in is when it's on an ipad. Also, STOP DEFAULTING TO SENDING VERIFICATION CODES TO AN ALTERNATE EMAIL, I KNOW MY PASSWORDS.

• 
  chakuchuri (@chakuchuri) reported 51 minutes ago

  @Outlook fix your app lags a lot these days. What kind of bloated app is this?

• 
  Keegan Lanier (@keeganlanier) reported 53 minutes ago

  Anyone using @Outlook on iOS having massive issues lately? Emails looking like they’ve been sent to only delete the message and return a blank email to draft without sending the original email? Emails ready to send, but the exit and send buttons won’t work. The app isn’t frozen, but you have to force close the app and hope the latest draft saved all changes. This is only happening on iOS to my knowledge

• 
  Gloria Murray (@GMurray64532) reported 54 minutes ago

  @outlook how do I return to startup/login with local account? Its crap forcing users to auto login with an account.

• 
  JoeGeeky (@JoeGeeky) reported 55 minutes ago

  @Microsoft @Outlook What's the point in sending 'Feedback' using the "Feedback Hub" if there are no answers and things don't get addressed? Myself and others have reported exploit issues in Outlook and other apps... and nothing... silence...

• 
  Cheekyman81 (@1_hsm) reported 56 minutes ago

  @Outlook @MicrosoftHelps I’ve been locked out of my Hotmail account for over a month. I’ve submitted the recovery form multiple times with correct details, but it’s rejected immediately each time.I was advised to submit a reinstatement request, which I did, but not working.

• 
  Fred (@ch1vat0n) reported 56 minutes ago

  @claudeai Maybe Claude can help the @NASAArtemis crew to fix their @Outlook not working? Maybe trying classy elm will do?

• 
  Jason Starr, Consumer Ventures, Awakened Foods (@JasonStarr) reported 57 minutes ago

  Had to finally upgrade from "Legacy" @Microsoft @Outlook on a Mac to "new" Outlook (because old Outlook kept crashing my computer due to what I must assume was a massive a memory leak) Just miserable. Stupid, basic stuff still broken or mission. Formatting of signatures is totally messed up. Can't turn on/off hidden paragraph markers when editing email. Can no longer click within an email to see the conversation or related emails (this is a huge loss). This product has been out since 2020. It has been the default email client since 2022. HOW CAN IT STILL BE THIS BAD!?! Or do they just hate Mac users that much?

• 
  Oluwanishola (@iam_Pacho) reported 57 minutes ago

  Can you fix this damm bug!!! Its frustrating waiting for emails all day.... @Outlook

• 
  J.Howard (@jhowardsc) reported 1 hour ago

  @MicrosoftHelps @Outlook ... so is it down or...??? Keeps crashing. Constantly.. yall ok over there?