Outlook.com status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Outlook.com users through our website.

• Sign in (71%)
• Website Down (15%)
• Errors (13%)

Live Outage Map

The most recent Outlook.com outage reports came from the following cities:

City	Problem Type	Report Time
Paralímni	Sign in	2 hours ago
Montreuil	Website Down	4 hours ago
Paris	Sign in	5 hours ago
Lyon	Errors	6 hours ago
Mouans-Sartoux	Website Down	10 hours ago
Chelmsford	Sign in	23 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Simon (@SimonFearing) reported 10 minutes ago

  @Outlook could somebody help me with signing in to email problems plz

• 
  Souvik Mukherjee (@souvik610) reported 10 minutes ago

  @Outlook I'm having authentication error for my outlook email id

• 
  Kelsey Goodwin (@kelseyg2010) reported 12 minutes ago

  @MicrosoftHelps @Outlook when are you going to get your **** together and get the iPhone problem fixed? We're going on 3 days now.

• 
  🚀K.R.I.S. (@KrisWorkLife) reported 18 minutes ago

  Oops! Just realized that @Outlook doesn’t give you an option to choose a time zone for scheduled messages. What a bummer. @Microsoft please fix or add this option. 🚀

• 
  Hatice Öztürk (@HaticeOzturk86) reported 21 minutes ago

  @UrsullineTV @Outlook Same trouble @MarenXyber on X handled it fast.

• 
  K2 (@whatbluecheck) reported 21 minutes ago

  @Outlook Hotmail access has become impossible. With password "You've tried to sign in too many times with an incorrect account or password." and then with phone verification "That verification method isn't working right now." What the hell Microsoft??? Locked out of emails for a couple of weeks now.

• 
  MWBEATS (@mwbeats) reported 24 minutes ago

  @Outlook I keep getting the same message that MFA phone code verification isn’t available now - I need that to login to reset my password. It’s been 36 hours. Please help.

• 
  onelove (@brummy1978) reported 25 minutes ago

  @Outlook locked out of account and verificatiin is not sending code to my phone get the code to back up mail but when i select phone get error frustrating

• 
  Joe Robinson (@MrJoeRobinson) reported 27 minutes ago

  Anyone else having trouble getting into outlook / hotmail? Tried everything to sending links to other emails to recover email address but no luck. Anyone help? @outlook @Microsoft #hotmail #outlook

• 
  ⚡️Rob Truss⚡️ (@robtruss81) reported 30 minutes ago

  @Outlook is the app still down in the uk ? Can’t log in !

• 
  Guts (@Guts_1993) reported 30 minutes ago

  @Outlook This **** still not working lol

• 
  Permian Landman (@PermianLandman) reported 34 minutes ago

  Calling the new @Office @Outlook garbage would be unfair to all garbage. Why the heck would you come out with such a slow web app looking monstrosity. Go back to legacy.

• 
  Markus Trezdziack (@m_trezdziack) reported 34 minutes ago

  @Outlook looking at your tweet history only solidifies the growing issues with the new outlook. Is there a computer brand that doesn't have the new version of outlook on it, anywhere. - just the classic version? So the general public can avoid the problems

• 
  Kvng (@Kvng4r) reported 37 minutes ago

  @Outlook Hello @outlook I’m having a trouble with my subscription I’m being debited but my subscription still remain unpaid i will like a refund to my card

• 
  LaubeQ (@LaubeQ28) reported 38 minutes ago

  Hey @Outlook we use you for work and all my colleagues and I run into this very annoying bug where you will reply to someone, it stops the typing cursor as if you clicked away and when you press space it will archive the e-mail chain. Can you please fix ASAP? thanks.

• 
  Varun101 (@vroon101) reported 38 minutes ago

  @Outlook fix your service, tried to open mail on your site and it didn't ask me for login!!

• 
  Oktay (@OktayAykut1) reported 41 minutes ago

  @MicrosoftHelps @Microsoft @Outlook Update: I finally managed to recover my account. I had to install the Outlook app on iOS and go through the “forgot password” process there. Somehow the verification (robot test) worked there, and I was finally able to reset my password. This just shows how broken the system is — the same process didn’t work anywhere else. Also, Microsoft’s support is even worse than the system itself. No real help, no human support, just useless automated responses. This experience was extremely frustrating.

• 
  Ad Libitum (@JSokaza) reported 42 minutes ago

  @Outlook So while my email password issue continues with the account you all took over, I decided to log into my substack which uses an email I made specifically for social media use. Guess what? That password didn't work either. Strange?

• 
  Mukund (@ibmindia2011) reported 45 minutes ago

  @lazychakrabarti @Outlook I am also facing the same issue are you going to off hotmail service in India?

• 
  Jane Darling (@janeydarling1) reported 45 minutes ago

  @outlook We can't sign in. AGAIN. What's going on? And why is this a continuing problem? Please sort it out.

• 
  Jane Darling (@janeydarling1) reported 47 minutes ago

  @outlook down again? This is ridiculous

• 
  Mark Young (@2_youngy) reported 49 minutes ago

  @Outlook your emails are still not working!

• 
  Ms.Tab00 (@MsTab00) reported 51 minutes ago

  @Outlook Posting while your servers are down is asinine behavior 🥴

• 
  Santanu Banerjee (@KolkataRsogolla) reported 53 minutes ago

  Client emails a table for various component names (column1) and costs (column2). I click forward in @Outlook and lo-behold, the table converts to something unreadable, each cell has been put in its own row! Why? @Microsoft please resolve this issue ASAP or moving to @ZohoMail

• 
  Andrew (@andrewrdn463) reported 56 minutes ago

  @thefrostlord @Outlook Correct passwords are not being accepted by Outlook: "You've tried to sign in too many times with an incorrect account or password."

• 
  Stewart 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇨🇦 (@Stewmeak) reported 59 minutes ago

  @Outlook How is your app so terrible and preventing junk/phishing emails going into peoples main inbox? Useless and the worst at it. You must be making something from it.

• 
  Kiera (@kiera34670) reported 1 hour ago

  @Outlook I have had no access to my emails for 3 days now, I have tried from my phone, I have tried from my laptop nothing is working. When you google the outage it says that the issue has been resolved. Please can someone help me. 🙏🏻🙏🏻

• 
  Han. (@HanaJohnson92) reported 1 hour ago

  Day 3 without being able to access my emails. I am now able to get a code through my phone number, but then is asking me for a second authentication, I then type in the code my Authy app gives me and it’s not working! @Outlook @MSFT365Status @MicrosoftHelps

• 
  MKM (@MKFrainMaria) reported 1 hour ago

  @Outlook is there problems today? I’m not able to sign into my hotmail account or get a verification code! Been trying all day

• 
  Wildo Tango (@xx01010xxc) reported 1 hour ago

  @Outlook you're #hotmail recovery is not working, I need human assistance