Outlook.com status: access issues and outage reports
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Full Outage Map
Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.
Problems in the last 24 hours
The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Outlook.com. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Outlook.com users through our website.
- Sign in (68%)
- Errors (16%)
- Website Down (16%)
Live Outage Map
The most recent Outlook.com outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Wick
|
Sign in | 2 hours ago |
 Brisbane
|
Sign in | 5 hours ago |
|
Liverpool
|
Sign in | 16 hours ago |
 Givors
|
Sign in | 19 hours ago |
|
Saint-Jorioz
|
Website Down | 19 hours ago |
 Fayetteville
|
Errors | 20 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Outlook.com Issues Reports
Latest outage, problems and issue reports in social media:
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Emmanuel Valle (@valle_emma61666) reported@simoncarrington @Outlook Yep. Skip the form loop and call support or use account recovery from a device he’s used before, same wifi helps a lot. I heard about Fomr and lol even free form tools feel less broken than Outlook’s mess
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Andrew (@andrewrdn463) reported@thefrostlord @Outlook Correct passwords are not being accepted by Outlook: "You've tried to sign in too many times with an incorrect account or password."
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Lauren (@thevoidiscute) reportedHi, @Outlook you locked me out of my e-mail account. Your self-help guides don't work, I can't sign in to message with an advisor and there are no advisors on the phone, just a robot who doesnt nothing but direct me back to the useless self-help online. Give me my account back
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jamie (@jammyzizzle) reported@Outlook hi what is happening with email it’s been off for a week still can’t login what are you doing about it
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Kareem (@Kareem1702) reported@KyleDavey86 @Outlook @KyleDavey86 Were you able to fix this? I had the exact same issue with the robot and now I can’t even get that far anymore
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paula atkinson (@xmckeallax) reported@Outlook like many people I've been logged out in my phone and can't log back in despite using the correct password. This problem has been an issue for a month now, what are you actually doing to fix it?
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Jgs (@Jgsbm5) reported@lovemesomeALLI @davebutter Mine says the same thing!!! No person to talk to! Idk how to fix it. @Outlook help!!
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Jessie Sousa (@NoMashSousa) reportedTry another verification method That verification method isn't working right now. Please try another method. @Outlook @Microsoft hurry up and fix this
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Timothy Nichols (@nichols_ti28279) reported@MartGHtTx @Outlook Volan_xyber can fix this.
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William (@dxgl_org) reported@eternalsparrow1 @USCPSC They are still selling fraudulent capacity 18650 batteries but CPSC is not taking them down on that. Also the remedy involves contacting an @outlook.com email so CPSC is posing a potential cybersecurity risk.
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Internet Politician (@NetRant1) reportedI can't believe this... @Outlook totally forgot to add an option to sign into a different email How are we supposed to change the sign in email @MicrosoftHelps
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Tanya Smith (@Tanyasmi) reported@Microsoft @Outlook @MicrosoftHelps What is happening ? Mail app on iPhone still not working for outlook / Hotmail accounts. Asks to re-enter password put in correct password you say it’s wrong or too many times and block ! Please help
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TONY SANDERSON (@EMANONF1) reported@Outlook Email still down here in the UK. How can I work like this?
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Kelsey Goodwin (@kelseyg2010) reported@Outlook why am I STILL having problems on my iPhone? C'mon already. It has been a full week of this bullshit🤬
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Mark Young (@2_youngy) reported@kaleighlynnnn @MicrosoftHelps @Outlook Mine still down
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Timothy Nichols (@nichols_ti28279) reported@jorgemarketer @Outlook @MicrosoftHelps Volan_xyber can fix this.
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Liz 🇺🇸 (@ThisIsLizMK) reported@Outlook Read the room, you idiots!! Fix outlook already!! 🤬🤬🤬
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Andrew (@andrewrdn463) reported@thefrostlord @Outlook SAME PROBLEM HERE FROSTLORD- Correct passwords are not being accepted by Outlook: "You've tried to sign in too many times with an incorrect account or password."
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Alyse❤️ (@alyse3344) reported@MicrosoftHelps @Outlook @Microsoft Okay… it’s been 24 hours since I’ve had access to my emails. Fix your 💩
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✨ Laura ✨ (@Laura23WL) reported@Outlook More the 24 hours later & I still can’t access my emails 🤬🤬🤬 can’t fix it via the ways you’ve mentioned & I need it for work.
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Shaz 🦋 (@soxxylady) reported@Outlook WHY ******** HAVE YOU NOT SORTED THE MAIL APP YET. STILL NOT WORKING OR LETTING ME SIGN IN 😡😡😡😡😡 incompetent pricks. My personal work emails are on there and needed 😡😡😡😡😡😡
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Gemma Collins (@Gem83Col) reported@NickyCowell @Outlook @Microsoft Na mine isn’t working. Asking for last digits of phone number but then saying it’s not working and to verify another way
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Stewart 🏴 🇨🇦 (@Stewmeak) reported@Outlook How is your app so terrible and preventing junk/phishing emails going into peoples main inbox? Useless and the worst at it. You must be making something from it.
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Shaz 🦋 (@soxxylady) reported@MicrosoftHelps @Outlook SORT THE MAIL APP OUT. IM NOT UPDATING MY PHONE JUST TO RECEIVE EMAILS. IVE LOST ALL MY IMPORTANT WORK EMAILS AS THEY ARE BLANK ON ALL OF THEM. SIGN IN STILL NOT WORKING ETC ETC. YOU BASTARDS 🤬🤬🤬🤬🤬🤬🤬
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Oktay (@OktayAykut1) reported@MicrosoftHelps Locked out of my account for 3 days. Reset doesn’t work, verification fails. Recovery email & phone are linked. No support. Please fix this. @Outlook
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alli. (@lovemesomeALLI) reported@faisal9051911 @Outlook Did they recover your acct/email you or were you able to reset your pw w no issues?
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Koku Baboni (@ko_baboni) reported@Outlook, fix Outlook mobile!
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Nicky Cowell (@NickyCowell) reported@Gem83Col @Outlook @Microsoft Mine is also down but if you log into Hotmail via your web browser it should work. That’s the only way I can check my emails
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sally (@trolly_dolly6) reported@Outlook Can’t log onto server I’ve tried all options recommend this is ridiculous now over 24 hours later
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MJ (@marifuenzalida) reported@Outlook not working !!!!!!!!!!!