Outlook.com status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Outlook.com users through our website.

• Sign in (71%)
• Website Down (15%)
• Errors (14%)

Live Outage Map

The most recent Outlook.com outage reports came from the following cities:

City	Problem Type	Report Time
Hobart	Website Down	1 hour ago
Glasgow	Errors	8 hours ago
Eastport	Sign in	1 day ago
Tlalnepantla	Errors	1 day ago
New York City	Website Down	1 day ago
Leicester	Website Down	2 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ellie Harris (@ellieeeharris) reported 4 minutes ago

  @Outlook how is outlook still down!! I haven’t been able to get onto my emails for a couple of days now. Help!!

• 
  NewsMän (@KueddeR) reported 4 minutes ago

  @MauricioHunt2 @Outlook I'm having the same problem. Four emails I sent to Hotmail in the last few hours were bounced back.

• 
  osman (@osman_cetin) reported 4 minutes ago

  @Outlook for days i am trying to reset my password to access some really urgent medical files and eventhough i have registered phone it seems that verification method is not working at all. This is very urgent medical need and would appreciate your assistance

• 
  Hakan (@Hakan1630386105) reported 5 minutes ago

  @wasbeermeneer @Outlook Had this issue; TysonNerd on X sorted it.

• 
  Ms.Tab00 (@MsTab00) reported 5 minutes ago

  @Outlook Posting while your servers are down is asinine behavior 🥴

• 
  Donna Adinolfi (@DonnaSpaGal) reported 6 minutes ago

  Anyone else having @Outlook issues where emails are disappearing, populating, and disappearing. 😔

• 
  Carie Sams (@belleintexas) reported 10 minutes ago

  @Outlook Still no email!! I’ve had my hotmail for years. Need it on my iPhone. Fix it!! This is not a resolved outage!! Y’all need to get it fixed!!

• 
  Chayan Chakrabarti (@lazychakrabarti) reported 12 minutes ago

  @Outlook unable to login to my 15 years old Hotmail account even though I have the same phone number, your captcha verifications are so lame

• 
  why (@kirk202020) reported 15 minutes ago

  @Outlook I just want to sign in to my email wtf is a "pin" how many times you need to confirm it's me ? Email password phone number and now a pin I never set up sick of this

• 
  jen (@JackalopePoop) reported 17 minutes ago

  @Outlook wtf is going on with email login -- why is the valid password with the special characters that you made me specifically choose not enough for me to login from the same exact laptop I use every day?

• 
  jonathan hopley (@jonathanhopley) reported 18 minutes ago

  @lovemesomeALLI @Microsoft @Outlook Try the following. Login using any mobile number linked to email. Instead of email address. With current password.

• 
  Han. (@HanaJohnson92) reported 26 minutes ago

  Day 3 without being able to access my emails. I am now able to get a code through my phone number, but then is asking me for a second authentication, I then type in the code my Authy app gives me and it’s not working! @Outlook @MSFT365Status @MicrosoftHelps

• 
  John (@gruntjeeper) reported 28 minutes ago

  @Outlook It’s still ****** up. Fix this **** ya mfers.

• 
  Andrew (@andrewrdn463) reported 29 minutes ago

  @thefrostlord @Outlook Correct passwords are not being accepted by Outlook: "You've tried to sign in too many times with an incorrect account or password."

• 
  Timothy Nichols (@nichols_ti28279) reported 29 minutes ago

  @HollyKing810925 @Outlook Volan_xyber can fix this.

• 
  Shardae (@Shardae_Shanice) reported 36 minutes ago

  @Outlook Can you help me log into my Hotmail account ASAP. Phone verification not working and account recovery is failing as it says 2FA is enabled. What have you done??? PLEASE HELP

• 
  Liz 🇺🇸 (@ThisIsLizMK) reported 36 minutes ago

  @Outlook Read the room, you idiots!! Fix outlook already!! 🤬🤬🤬

• 
  why (@kirk202020) reported 38 minutes ago

  @sumit_c @Outlook I just want to sign in and get my emails ffs

• 
  alli. (@lovemesomeALLI) reported 39 minutes ago

  @faisal9051911 @Outlook Did they recover your acct/email you or were you able to reset your pw w no issues?

• 
  Mukund (@ibmindia2011) reported 43 minutes ago

  @lazychakrabarti @Outlook I am also facing the same issue are you going to off hotmail service in India?

• 
  Asrın Senemoğlu (@asrinsenemoglu) reported 45 minutes ago

  My bank account (Isbank) is officially linked to this compromised email address. I am ready to submit legal/banking documentation. This is not just an account issue, this is an active financial cybercrime in progress! @MicrosoftHelps @Outlook

• 
  Sedal Gürses (@sgg1903) reported 46 minutes ago

  @UrsullineTV @Outlook Faced the same issue; @MarenXyber on X solved it.

• 
  Kiera (@kiera34670) reported 50 minutes ago

  @Outlook I have had no access to my emails for 3 days now, I have tried from my phone, I have tried from my laptop nothing is working. When you google the outage it says that the issue has been resolved. Please can someone help me. 🙏🏻🙏🏻

• 
  alli. (@lovemesomeALLI) reported 55 minutes ago

  Sooo anyone else's email still down, still not allowing them to reset their password? Saying 'too many codes try again tomorrow'??? W T F!!! @Microsoft @Outlook

• 
  K2 (@whatbluecheck) reported 57 minutes ago

  @Outlook Hotmail access has become impossible. With password "You've tried to sign in too many times with an incorrect account or password." and then with phone verification "That verification method isn't working right now." What the hell Microsoft??? Locked out of emails for a couple of weeks now.

• 
  onelove (@brummy1978) reported 60 minutes ago

  @Outlook locked out of account and verificatiin is not sending code to my phone get the code to back up mail but when i select phone get error frustrating

• 
  Dee (@PlatinumEvents_) reported 1 hour ago

  @Outlook The verification is not working for me when I try to log in via my laptop. Could you assist.

• 
  Ms.Tab00 (@MsTab00) reported 1 hour ago

  @Outlook y’all are out of line?!?!! Servers down for over 24 hours

• 
  Tech With Taylor (@TechWTaylor) reported 1 hour ago

  @Outlook how much longer until this issue is resolved???

• 
  Neeraj (@Neeraj8k) reported 1 hour ago

  @Outlook what’s the problem? You keep sending all my important emails to junk… please fix this… 😡