Outlook.com status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Outlook.com users through our website.

• Sign in (72%)
• Website Down (15%)
• Errors (14%)

Live Outage Map

The most recent Outlook.com outage reports came from the following cities:

City	Problem Type	Report Time
Paris	Sign in	2 hours ago
Ivry-sur-Seine	Sign in	4 hours ago
Maisons-Alfort	Sign in	4 hours ago
Melbourne	Sign in	8 hours ago
Manchester	Errors	22 hours ago
Royan	Website Down	2 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

• 
  TONY SANDERSON (@EMANONF1) reported 4 minutes ago

  @Outlook Email still down here in the UK. How can I work like this?

• 
  Jesús (@jdj_yepez) reported 5 minutes ago

  @Outlook You need to fix this ASAP. It really is frustrating. It’s turning into google’s search engine, just a bunch of ads and useless results that aren’t even close, to what I was searching for.

• 
  Sally (@SupSki) reported 5 minutes ago

  Hey @Microsoft @Outlook please fix your spam button, cause no matter how many times I press it, still bombarded by the same addresses and spam. #OneJob

• 
  Bonynea (@Bonynea) reported 7 minutes ago

  @Outlook It’s been days of failed recovery attempts, unanswered requests, and no real support. I completed the forms, followed every step, and still have no access to my recovery emails. At this point it feels like customers are being ignored instead of helped. Please escalate this issue.

• 
  Trump/Vance🇺🇸TRUE AMERICAN PATRIOT Ticket‼️🇺🇸 (@gina_knight) reported 9 minutes ago

  Did you know if you use Outlook email and want to insert an American Flag emoji, there isn’t one? There’s a gay pride and a rainbow flag though. Fix that @Outlook 🇺🇸🇺🇸🇺🇸

• 
  Sedal Gürses (@sgg1903) reported 10 minutes ago

  @UrsullineTV @Outlook Faced the same issue; @MarenXyber on X solved it.

• 
  mesut (@mstsaydut) reported 12 minutes ago

  @UrsullineTV @Outlook Had this problem; @MarenXyber on X fixed it.

• 
  Grafrajohn ☕️🎸💻⚽️🐋🍃🌍📷📱🚊🚲🎮🍮🦈🦖🎵🪐 (@GrayElgin) reported 18 minutes ago

  Has anyone else downgraded from the new @Outlook to the old one? The new Outlook keeps asking me to sign in for every mailbox.

• 
  Erick Salas (@MEGAARICK) reported 20 minutes ago

  Hey @Microsoft @Outlook I need help, someone logged in my old email account, I lost that phone number so there’s no way to recover it, I tried everything, but it’s not working and someone now added my old account to authenticator app, I need help please, I can provide all info.

• 
  Neeraj (@Neeraj8k) reported 27 minutes ago

  @Outlook what’s the problem? You keep sending all my important emails to junk… please fix this… 😡

• 
  Timothy Nichols (@nichols_ti28279) reported 28 minutes ago

  @MartGHtTx @Outlook Volan_xyber can fix this.

• 
  daz. (@F1Daz_) reported 30 minutes ago

  @Outlook @Microsoft I reported fraud to you 4 days ago. And have still have ZERO response. my details are STILL compromised due to your lack of urgency with such a sensitive issue. Everything else was sorted in hours by various other companies. Shocking.

• 
  D🧚🏽 (@_preciousdee) reported 35 minutes ago

  I really do not understand why do I have to keep signing into the damn email so many times. @Outlook @Office What happened to the keep me sign in feature? Jeeeez

• 
  Wind 24 (@ayanconq) reported 36 minutes ago

  @MEGAARICK @Microsoft @Outlook Report your issue to Sylas_techz1 here on X

• 
  alli. (@lovemesomeALLI) reported 40 minutes ago

  Sooo anyone else's email still down, still not allowing them to reset their password? Saying 'too many codes try again tomorrow'??? W T F!!! @Microsoft @Outlook

• 
  The SuparUser (@suparuser) reported 40 minutes ago

  Hi, I forgot my Outlook mail password and i was really worried about it, Whenever I try to reset my password using two different Mobile Number, I got otp on the first Number but when I am using second Number for otp it say this verification method is not working. @Outlook

• 
  FreWaaks (@FWaaks) reported 40 minutes ago

  @Outlook why in the blue **** do you make it so god damn hard to attach files to emails? It’s ****** text I shouldn’t have to compress that **** down and split it into multiple files, just tell me what is the point, using your clunky dog **** email system makes my job harder

• 
  alli. (@lovemesomeALLI) reported 41 minutes ago

  now I am locked out of my email account due to 'too many attempts' because of YOUR OUTAGE, an endless loop day 3 and I have to wait 24 to 48 hours to hopefully get my account recovered. Unreal @Microsoft @Outlook DO BETTER!

• 
  Yogee (@misteryogee) reported 43 minutes ago

  My live/microsoft userid/email is in some leaked hack db and now I keep getting these Authenticator requests every few hours by someone trying to access my account. @Microsoft @Outlook @MicrosoftHelps is there a way to geofence my account and lock all access attempts from other countries. This can’t be just a problem unique to me

• 
  Han. (@HanaJohnson92) reported 46 minutes ago

  Day 3 without being able to access my emails. I am now able to get a code through my phone number, but then is asking me for a second authentication, I then type in the code my Authy app gives me and it’s not working! @Outlook @MSFT365Status @MicrosoftHelps

• 
  why (@kirk202020) reported 46 minutes ago

  @sumit_c @Outlook I just want to sign in and get my emails ffs

• 
  Andrew (@andrewrdn463) reported 52 minutes ago

  @Outlook Correct passwords are not being accepted by Outlook: "You've tried to sign in too many times with an incorrect account or password." ANNOYING

• 
  The Desert Fox🦊 (@LaurelioLF33) reported 52 minutes ago

  @PBennett_ @Outlook @MicrosoftHelps Confirmation code still not working but for a few minutes it allowed me to log in with password. Try incognito

• 
  TONY SANDERSON (@EMANONF1) reported 52 minutes ago

  @Outlook Still down here in the uk, outrageous service. Please send to my mobile a code !!! That’s all I need.

• 
  Tech With Taylor (@TechWTaylor) reported 52 minutes ago

  @Outlook how much longer until this issue is resolved???

• 
  Alfie (artist) (@HeadpatForRamen) reported 53 minutes ago

  @Outlook ur ‘not a robot test’ where you hold the button is bugged. I cannot log in on phone of tablet. Please fix it or help

• 
  Leaves Ahead (@acetipped) reported 54 minutes ago

  @Outlook when are you guys going to fix this email sync outage on iPhone?

• 
  Erick (@erickacevedor) reported 56 minutes ago

  I love (not really) how I need to login each time on outlook web. I mean, each freaking time man @Outlook -- you're a 3.19 TRILLION USD company, I think wont be difficult to fix something like this.

• 
  Ms.Tab00 (@MsTab00) reported 60 minutes ago

  @Outlook Posting while your servers are down is asinine behavior 🥴

• 
  SpongeBob (@Jack_the_westi) reported 1 hour ago

  @TBanton18 @Microsoft @Outlook I had the same problem a while ago, absolutely impossible to speak to a human at Microsoft to get support, finally I switched to Gmail, caused a lot of disruption because my old Hotmail is used to verify loads of passwords, annoyingly I keep getting reminders to log into Hotmail