Outlook.com status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Outlook.com users through our website.

• Sign in (69%)
• Website Down (16%)
• Errors (15%)

Live Outage Map

The most recent Outlook.com outage reports came from the following cities:

City	Problem Type	Report Time
Sarreguemines	Sign in	4 hours ago
Town of Halfmoon	Errors	5 hours ago
Costa Mesa	Website Down	16 hours ago
Mentor	Sign in	17 hours ago
Peoria	Website Down	18 hours ago
Mons	Website Down	22 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kimberley Treece (@T25Kimi) reported 2 minutes ago

  I am getting increasingly frustrated with the lack of response from @Outlook @Microsoft in relation to these issues being experienced. When will I get access back to my account???

• 
  Gяace&Peteя♡ (@GraceJ_PeterM) reported 3 minutes ago

  @Outlook @MicrosoftHelps still not working - I cannot log into the mail app on iPhone with my Hotmail account. We are on day 3 now what’s taking so long…? Will it ever get fixed? @AppleSupport

• 
  jamie (@jammyzizzle) reported 10 minutes ago

  @Outlook hi what is happening with email it’s been off for a week still can’t login what are you doing about it

• 
  Markus Trezdziack (@m_trezdziack) reported 11 minutes ago

  @Outlook looking at your tweet history only solidifies the growing issues with the new outlook. Is there a computer brand that doesn't have the new version of outlook on it, anywhere. - just the classic version? So the general public can avoid the problems

• 
  Taz 泰秀樂 (@tazorack) reported 13 minutes ago

  @MicrosoftHelps @Microsoft you guys need to fix @Outlook across the online the desktop program and whatever other incarnations like the phone app. Outlook is awful.

• 
  Stewart 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇨🇦 (@Stewmeak) reported 14 minutes ago

  @Outlook How is your app so terrible and preventing junk/phishing emails going into peoples main inbox? Useless and the worst at it. You must be making something from it.

• 
  Simon Ward (@SimonJWard93) reported 14 minutes ago

  @Outlook Fix it. It’s getting stupid now. At least give communication you are aware and looking into the issue?

• 
  Ad Libitum (@JSokaza) reported 16 minutes ago

  The AI bot will tell you that @Outlook know there is an issue too, so this is not new, and still not fixed. Brilliant.

• 
  Julia Ullrich (@JuliaUllrich13) reported 19 minutes ago

  What the heck is up with @Outlook?? Been locked out of my email for two days and all I get is “this verification method isn’t working right now” and then it says I’ve requested too many codes! Also can’t contact support cause I can’t sign in or access your chatbot :(

• 
  Tariq Ponir (@hyperactve) reported 19 minutes ago

  Microsoft @Outlook is beyond broken. I accidentally wrote a wrong email ID (external) which failed to deliver. Now, I am trying to send it to the correct id, but outlook keeps "correcting" me to the wrong one. No intuitive way to bypass this. This has to be a joke or something.

• 
  John Alex (@mgrjohnalex) reported 20 minutes ago

  @Outlook Hi, I’m locked out of my Outlook account. Unable to reset password, get a code via SMS and reached the limit of account recovery requests for today. Anything else I can do? Can you help please? Looks like it was a synch issue which caused this initially.

• 
  Andrew (@andrewrdn463) reported 21 minutes ago

  @thefrostlord @Outlook Correct passwords are not being accepted by Outlook: "You've tried to sign in too many times with an incorrect account or password."

• 
  Chayan Chakrabarti (@lazychakrabarti) reported 24 minutes ago

  @Outlook unable to login to my 15 years old Hotmail account even though I have the same phone number, your captcha verifications are so lame

• 
  Ellie Harris (@ellieeeharris) reported 25 minutes ago

  @Outlook how is outlook still down!! I haven’t been able to get onto my emails for a couple of days now. Help!!

• 
  Sedal Gürses (@sgg1903) reported 28 minutes ago

  @UrsullineTV @Outlook Faced the same issue; @MarenXyber on X solved it.

• 
  𝟛𝕝𝕪𝕒 🦢 (@_Cloudyy1) reported 28 minutes ago

  @Outlook r u guys okay? FIX THE ISSUE

• 
  Guts (@Guts_1993) reported 33 minutes ago

  @Outlook This **** still not working lol

• 
  KEN IN SA (@SAsportshonk) reported 40 minutes ago

  @Outlook So when are you going to fix your crappy service? Can’t get codes to access my account or reset password. Thanks!!! Great job. 👏

• 
  Mosh_Pit_Chad (@Mosh_Pit_Chad) reported 40 minutes ago

  @Outlook any solutions to your email outage for iPhone?

• 
  Faisal 🔻 (@faisal9051911) reported 41 minutes ago

  @lovemesomeALLI @Outlook They unlocked my account and was able to login with my password

• 
  paula atkinson (@xmckeallax) reported 44 minutes ago

  @Outlook like many people I've been logged out in my phone and can't log back in despite using the correct password. This problem has been an issue for a month now, what are you actually doing to fix it?

• 
  alli. (@lovemesomeALLI) reported 44 minutes ago

  @outlook @MSFT365Status Soooo it sends a code to my phone but then it says i have 2 step verification and it won't send a code to my email bc it STILL says 'tried too many codes try again tomorrow'🤬🤬🤬🤬🤬🤬 FIX THIS ******* ****

• 
  DWayne (@p79579687) reported 45 minutes ago

  @Outlook It’s still not working

• 
  B. (@Drum_y) reported 47 minutes ago

  @nar1Thirty1 @justjamess87 @Outlook Still down here too

• 
  alli. (@lovemesomeALLI) reported 51 minutes ago

  now I am locked out of my email account due to 'too many attempts' because of YOUR OUTAGE, an endless loop day 3 and I have to wait 24 to 48 hours to hopefully get my account recovered. Unreal @Microsoft @Outlook DO BETTER!

• 
  onelove (@brummy1978) reported 51 minutes ago

  @Outlook locked out of account and verificatiin is not sending code to my phone get the code to back up mail but when i select phone get error frustrating

• 
  Zemen Berhe, PhD (@zemensberhe) reported 52 minutes ago

  My outlook doesn’t work since yesterday on my iPhone and iPad and I see others have similar issues! What can we do @satyanadella @Outlook 🤔

• 
  Gurjot S (@drewbiebertbh) reported 55 minutes ago

  @Outlook fix the issue pls

• 
  sally (@trolly_dolly6) reported 56 minutes ago

  @Outlook Can’t log onto server I’ve tried all options recommend this is ridiculous now over 24 hours later

• 
  James Alexander (@justjamess87) reported 58 minutes ago

  @Outlook how am i STILL not able to access my EMAILS??? Why are your services STILL DOWN?!?!?!?!?!?!?!?!?🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬 Coming upto 48 hrs now! This is ridiculous and absolutely unacceptable. #outlook #outlookdown #hotmail ******* Joke!