Outlook.com status: access issues and outage reports
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Full Outage Map
Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.
Problems in the last 24 hours
The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Outlook.com. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Outlook.com users through our website.
- Sign in (57%)
- Website Down (24%)
- Errors (18%)
Live Outage Map
The most recent Outlook.com outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Bordeaux
|
Errors | 2 days ago |
 Exeter
|
Sign in | 3 days ago |
 Toronto
|
Sign in | 4 days ago |
|
Treorchy
|
Errors | 5 days ago |
|
Portsmouth
|
Sign in | 5 days ago |
|
Edmonton
|
Website Down | 6 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Outlook.com Issues Reports
Latest outage, problems and issue reports in social media:
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Red Beard Real Estate (@HowardRoark90) reported@ClarenceWongCRE @Outlook @Microsoft Ours is M365 Business but that’s not a bad idea to try regardless of email server I’ll get the team to give it a whirl Luckily, I’m not experiencing issues on my account
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Lombardigal (@WNlombardi) reported@Outlook closing down an email account, that’s been used for many yrs, and accessed from the same device, with no VPN or blocks identified 😬 and the correct input of info.
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🇺🇸ULTRAMAGANONJAB (@true4_red) reported@HindlesKitchen @Outlook When I used to use Apple, I didn't have as many issues, no where near as bad as the phishing I get on MS
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Alex 🌐 (@ajr_codes) reportedMicrosoft, why cant I log into my 20+ year old email? Why is it saying "You've tried to sign in too many times with an incorrect account or password." I have 2FA and a backup email + phone number. Why wouldnt you simply ask for the 2FA code??? @Microsoft @Outlook
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The CyberSec Guru (@thecybersecguru) reported@JethroScarecrow @Microsoft @Outlook Yeah. I understand your frustration..Heck even xbox Was down a few hours ago. What the heck is happening with ms these days god knows
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Hatice Öztürk (@HaticeOzturk86) reported@UrsullineTV @Outlook Same trouble @MarenXyber on X handled it fast.
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Katlego Makgaila (@Katlego_Mack) reportedPlease fix the Outlook search tool @Outlook @Microsoft
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BBeav-8 (@BBeav_8) reportedWeird @Microsoft #outage today. I can’t access @Outlook at all, but some of my coworkers can, but some of their apps don’t work. I am truthfully in the “this really sucks” category. Have things to do.
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Jose Ballesteros (@Jose_Balle) reportedIs it just me or is @Outlook email down today?
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Dominique (@NiqueHollywood) reportedImagine leading Comms & PR for a major tour, in the middle of 2 press runs, client projects/events that need immediate updates and your entire business email with @GoDaddy @Outlook is down, AGAIN!!!!!! On a Monday!!!! They have 1 hour before I start a class action suit!!!!!
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mesut (@mstsaydut) reported@UrsullineTV @Outlook Had this problem; @MarenXyber on X fixed it.
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Jamie (@TaxPayerxxxxx) reported@Microsoft @Outlook How is it you have to PAY to protect your accounts location wise? Why has no government stepped in here. I have a Hotmail/Outlook account that’s constantly getting Auth prompts from other countries. Why can I not restrict it to my own! It would fix 90% !
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Bonynea (@Bonynea) reported@Outlook It’s been days of failed recovery attempts, unanswered requests, and no real support. I completed the forms, followed every step, and still have no access to my recovery emails. At this point it feels like customers are being ignored instead of helped. Please escalate this issue.
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Kvng (@Kvng4r) reported@Outlook Hello @outlook I’m having a trouble with my subscription I’m being debited but my subscription still remain unpaid i will like a refund to my card
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Fortis Fortuna Aduivat. 📊 (@PemiPo_Official) reported@HowardRoark90 @Outlook @Microsoft Global outage on exchange online services affecting majority of users Issues with core authentication configuration used by multiple M365 services
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Andrew (@andrewrdn463) reported@Outlook Correct passwords are not being accepted by Outlook: "You've tried to sign in too many times with an incorrect account or password." ANNOYING
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Dominique (@NiqueHollywood) reportedCan someone tell me how @Microsoft @Office @Outlook is a $3.8 TRILLION dollar company that doesn’t have adequate engineers to proactively fix email server issues & system outages???? Anybody????
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Michael Briggs (@MichaelBriggs2) reported@Outlook what’s happening with outlook app in the UK not letting me login or anything plus emails not coming through on phone either??
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Zaki Qayoumi (Zack) #VaccinesSaveLives (@SUPERFRENCHBIGZ) reportedStop trying to login my Microsoft account. You will go to prison for unauthorized access. I don't have money for cloud, so that's why I can't check @outlook. I told y'all I needed a salary.
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Andrew (@andrewrdn463) reported@thefrostlord @Outlook SAME PROBLEM HERE FROSTLORD- Correct passwords are not being accepted by Outlook: "You've tried to sign in too many times with an incorrect account or password."
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📱 (@TM_Doug) reported@Outlook Can ya fix this PLEASE?
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Jorge Marketer (@jorgemarketer) reported@nichols_ti28279 @Outlook @MicrosoftHelps I dont have a issue about access
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Fatima “Fa” (@Fati_Fig) reported@HowardRoark90 @Outlook @Microsoft Same for my team… mine was down since 11:30 am others since 9:30 am
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❄️ Mahkarona (@Maha_Kh_Alt) reported@Outlook @MicrosoftHelps Your private reply did not answer my question or help resolve my issue. I need a clear and direct answer to the question I sent you via DM. Please provide a direct answer instead of referring me to general support articles or troubleshooting steps.
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✨Luminous✨ (@wxkeup_1) reported@Outlook why is password sign in constantly unavailable to my hotmail (outlook) account 90 percent of the time, requiring me to use sign in using a code? As someone who has had this email account with you for 25 years - it has become infuriating to use.
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Avi Greengart (@greengart) reportedSo @Microsoft @Outlook is down and it’s like I don’t have electricity.
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onelove (@brummy1978) reported@Outlook locked out of account and verificatiin is not sending code to my phone get the code to back up mail but when i select phone get error frustrating
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Jessica LoPresti 🦋 (@LoPrestiJessica) reported@Outlook my email is still down. Please share ETA on when this will be fixed.
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Isaac Figueroa, CCIM, SIOR (@IsaacFigz8387) reported@HowardRoark90 @Outlook @Microsoft Big issue yesterday at my office
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Wade Dorrell (@waded) reported@Outlook please fix Android app notification actions. I hit DELETE on the notification, I want the notification to dismiss in 500ms or less, and I expect that the next time I check inbox, what I said I wanted deleted is deleted. Network delay, already-deleted-elsewhere, not even visible in inbox yet, yeah I know these things happen, but they can't be allowed to let the notification go unresponsive to actions taken.