Outlook.com status: access issues and outage reports

No problems detected

If you are having issues, please submit a report below.

Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

Problems in the last 24 hours

The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Time of day (EST)	Number of reports	Baseline
Apr 17, 11:40 PM EDT	0	0
Apr 18, 12:00 AM EDT	0	0
Apr 18, 12:20 AM EDT	0	0
Apr 18, 12:40 AM EDT	0	0
Apr 18, 1:00 AM EDT	0	0
Apr 18, 1:20 AM EDT	0	0
Apr 18, 1:40 AM EDT	0	0
Apr 18, 2:00 AM EDT	0	0
Apr 18, 2:20 AM EDT	0	0
Apr 18, 2:40 AM EDT	0	0
Apr 18, 3:00 AM EDT	0	0
Apr 18, 3:20 AM EDT	0	0
Apr 18, 3:40 AM EDT	0	0
Apr 18, 4:00 AM EDT	0	0
Apr 18, 4:20 AM EDT	0	0
Apr 18, 4:40 AM EDT	0	0
Apr 18, 5:00 AM EDT	0	0
Apr 18, 5:20 AM EDT	0	0
Apr 18, 5:40 AM EDT	0	0
Apr 18, 6:00 AM EDT	0	0
Apr 18, 6:20 AM EDT	0	0
Apr 18, 6:40 AM EDT	0	0
Apr 18, 7:00 AM EDT	0	0
Apr 18, 7:20 AM EDT	0	0
Apr 18, 7:40 AM EDT	0	0
Apr 18, 8:00 AM EDT	0	0
Apr 18, 8:20 AM EDT	0	0
Apr 18, 8:40 AM EDT	0	0
Apr 18, 9:00 AM EDT	0	0
Apr 18, 9:20 AM EDT	0	0
Apr 18, 9:40 AM EDT	0	0
Apr 18, 10:00 AM EDT	0	0
Apr 18, 10:20 AM EDT	0	0
Apr 18, 10:40 AM EDT	0	0
Apr 18, 11:00 AM EDT	0	0
Apr 18, 11:20 AM EDT	0	0
Apr 18, 11:40 AM EDT	0	0
Apr 18, 12:00 PM EDT	0	0
Apr 18, 12:20 PM EDT	0	0
Apr 18, 12:40 PM EDT	0	0
Apr 18, 1:00 PM EDT	0	0
Apr 18, 1:20 PM EDT	0	0
Apr 18, 1:40 PM EDT	0	0
Apr 18, 2:00 PM EDT	0	0
Apr 18, 2:20 PM EDT	0	0
Apr 18, 2:40 PM EDT	0	0
Apr 18, 3:00 PM EDT	0	0
Apr 18, 3:20 PM EDT	0	0
Apr 18, 3:40 PM EDT	0	0
Apr 18, 4:00 PM EDT	0	0
Apr 18, 4:20 PM EDT	0	0
Apr 18, 4:40 PM EDT	0	0
Apr 18, 5:00 PM EDT	0	0
Apr 18, 5:20 PM EDT	0	0
Apr 18, 5:40 PM EDT	0	0
Apr 18, 6:00 PM EDT	0	0
Apr 18, 6:20 PM EDT	0	0
Apr 18, 6:40 PM EDT	0	0
Apr 18, 7:00 PM EDT	0	0
Apr 18, 7:20 PM EDT	0	0
Apr 18, 7:40 PM EDT	0	0
Apr 18, 8:00 PM EDT	0	0
Apr 18, 8:20 PM EDT	0	0
Apr 18, 8:40 PM EDT	0	0
Apr 18, 9:00 PM EDT	0	0
Apr 18, 9:20 PM EDT	0	0
Apr 18, 9:40 PM EDT	0	0
Apr 18, 10:00 PM EDT	0	0
Apr 18, 10:20 PM EDT	0	0
Apr 18, 10:40 PM EDT	0	0
Apr 18, 11:00 PM EDT	0	0
Apr 18, 11:20 PM EDT	0	0
Apr 18, 11:40 PM EDT	0	0

At the moment, we haven't detected any problems at Outlook.com. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Outlook.com users through our website.

Sign in (49%)
Errors (26%)
Website Down (25%)

Live Outage Map

The most recent Outlook.com outage reports came from the following cities:

City	Problem Type	Report Time
San Marcos	Errors	4 hours ago
Phoenix	Sign in	4 hours ago
Quito	Errors	5 hours ago
Denver	Sign in	5 hours ago
Naucalpan de Juárez	Website Down	7 hours ago
Quito	Sign in	9 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

Ture Anderson (@tanfrancisco) reported 1 minute ago
@Outlook the Outlook password recovery system is not working for me. It keeps kicking me out. Can I speak with somebody or can somebody please help me? I’ve been spending two weeks trying to get my email back.
Ryan Ricardo Dunkley (@ryanricardo76) reported 4 minutes ago
@MandatesHonor @Outlook @LittlePoohBear_ Having the same issue too
Declan Lane (@lane_declan) reported 5 minutes ago
@michaelhannaa @Outlook Terrible.
Keegan Lanier (@keeganlanier) reported 6 minutes ago
Anyone using @Outlook on iOS having massive issues lately? Emails looking like they’ve been sent to only delete the message and return a blank email to draft without sending the original email? Emails ready to send, but the exit and send buttons won’t work. The app isn’t frozen, but you have to force close the app and hope the latest draft saved all changes. This is only happening on iOS to my knowledge
🇬🇧 (@OGBC_Llama) reported 9 minutes ago
@Outlook , Hi my outlook app appears to be down ?
Molly A. Walker (@mwalkercom) reported 11 minutes ago
.@Yahoo @YahooCare Yahoo has taken over my @Outlook email for my Yahoo and domain email address and my computer guy can't fix it, except to direct me to web mail. He doesn't believe upgrading to Windows 11 will fix this. Please suggest a fix. Thank you.
Mahmoud Hilal (@gfx_mahmoud) reported 14 minutes ago
am facing an issue with @Microsoft @Outlook locked out from my email no way to FIX IT !
🌼🇰🇼زعفرآنه🇰🇼🌼 (@zafraana86) reported 15 minutes ago
Unable to sign in to my Outlook account. Is there a current outage? Please advise when it will be resolved. @Outlook @Microsoft
CA Shrenik Gandhi (@shrenikmgandhi) reported 16 minutes ago
@Outlook @MicrosoftIndia I am struggling to get access to my official mail id since past more than 3 months due to technical issue where i am not getting authentication code. Raised issue through my vendor but they are also not getting any response.
Heflin Elementary (@HeflinHounds) reported 18 minutes ago
Reporting @Outlook outage.
the man among gods 🧛🏿‍♂️ (@themanamonggods) reported 20 minutes ago
@PatriotWalker @Outlook @Microsoft I'm going through the same issue here
mel (@mel76151448) reported 21 minutes ago
@Outlook how am I supposed to get back in my email account, when I can’t sign in. Tried all the links but no success. Run a business on this account. I need to speak to a human!!!
Mark (@miningmark48) reported 23 minutes ago
Hey @Microsoft… please fix @Outlook’s bullet point. They’re terrible.
Ali. Me (@AlisonWagstaff3) reported 23 minutes ago
@Outlook why suddenly can't I get into my long owned emails. I've gone down a rabbit hole being redirected by your website. It's saying I've downloaded it (after deleting it) and it's not showing on my phone!!
Ma🇧🇷 Pē (@_mape88) reported 34 minutes ago
@Outlook The site is down. We've decided we're a terrible company and we don't work nights. 🤮🤮🤮🤮🤮🤮🤮
Le Hunch in Da Trunk: Part Deux (@PeonhuskLIVES) reported 34 minutes ago
Hey @Outlook wtf is your issue w/ signing on ipads? The ONLY time y'all won't let me sign-in is when it's on an ipad. Also, STOP DEFAULTING TO SENDING VERIFICATION CODES TO AN ALTERNATE EMAIL, I KNOW MY PASSWORDS.
Louis Arthur-Brown (@LouisArthu66843) reported 35 minutes ago
@Outlook @Microsoft looks like the Outlook mobile app is experiencing widespread problems - stuck loading, all troubleshooting failing.
Sam McDonald (@wsmcd) reported 37 minutes ago
@Outlook @Microsoft Luckily I have a passkey and was able to sign out of all my accounts elsewhere. In fact I removed the password as a sign in option for my account now. Strongly recommend everyone do this!
Jason Starr, Consumer Ventures, Awakened Foods (@JasonStarr) reported 40 minutes ago
Had to finally upgrade from "Legacy" @Microsoft @Outlook on a Mac to "new" Outlook (because old Outlook kept crashing my computer due to what I must assume was a massive a memory leak) Just miserable. Stupid, basic stuff still broken or mission. Formatting of signatures is totally messed up. Can't turn on/off hidden paragraph markers when editing email. Can no longer click within an email to see the conversation or related emails (this is a huge loss). This product has been out since 2020. It has been the default email client since 2022. HOW CAN IT STILL BE THIS BAD!?! Or do they just hate Mac users that much?
Cindy Bisset (@bisset_cindy) reported 41 minutes ago
@Outlook Get back to the real work? Does anyone know what ******** is Microsoft’s problem. I have not been able to work for weeks . What ********
Wittig Lyon (@ibn_wittig) reported 42 minutes ago
@hameedkanz @Outlook @Live What's the error message? Is it csv or?
Joey Bressette (@J0seph455) reported 43 minutes ago
@Outlook can't login to my email. Forgot my password and can't login and they won't send me a verification code. What do I do?
some **** (@imasket123) reported 44 minutes ago
@Outlook fix ur customer service ****
A R Pᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠ (@altieri_palorca) reported 45 minutes ago
@Outlook My case involves MAILBOX CORRUPTION, not deletion. I need this escalated to the engineering team. Only they can restore internal server snapshots. The attack happened yesterday — there is still time.
Paul Richardson (@TechboyUK) reported 45 minutes ago
That sinking feeling you get when the ~15 emails you had open in Outlook disappear after a system issue😭 @Outlook team, PLEASE make it more robust!
Mental Masterpiece (@mentalmasterpie) reported 48 minutes ago
their is a problem in outlook mail app, its automatically log out after some days @Outlook
Habit.Earth (@habitearth) reported 49 minutes ago
@Outlook You Suck. Why did I have to spend a ton of time troubleshooting your problems? I'm deleting you from my life.
Christina B Juras (@chrissycee75) reported 50 minutes ago
@Outlook please fix your web-based calendar so it doesn't default to all-day meetings
HSM_81 (@1_hsm) reported 51 minutes ago
@Outlook Hi, I have sent a DM as requested but I still have not heard back from you. Can you please tell me when I can expect to hear a response back? Recovery forms still not working for me.
Bob (@Bob_of_Baghdad) reported 51 minutes ago
@Outlook What’s going on with email Templates missing? This has totally destroyed our work flow. Please fix asap.