Outlook.com status: access issues and outage reports
Problems detected
Users are reporting problems related to: sign in, website down and errors.
Full Outage Map
Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.
Problems in the last 24 hours
The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
April 28: Problems at Outlook.com
Outlook.com is having issues since 07:40 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Outlook.com users through our website.
- Sign in (64%)
- Website Down (19%)
- Errors (18%)
Live Outage Map
The most recent Outlook.com outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Estillac
|
Sign in | 11 minutes ago |
|
Andrésy
|
Website Down | 17 minutes ago |
 Madrid
|
Sign in | 25 minutes ago |
 Santa Barbara
|
Sign in | 32 minutes ago |
|
Queen Creek
|
Sign in | 57 minutes ago |
 Edmonton
|
Sign in | 1 hour ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Outlook.com Issues Reports
Latest outage, problems and issue reports in social media:
-
Angie (@MzAngieSantos) reported@Outlook can’t login into my Hotmail Through my phone please help!
-
Nersu 🏁 (@nrlfilho) reportedHey @Outlook, I’m having problems with my email login since this morning in my iPhone. The system keeping asking me to log in multiple times and every time that I try to, I can’t. Can you guys help me?
-
Patricia Young (@FreakyPatty) reported@Outlook what is happening with #microsoft & #microsoft? Changed my password for outlook yesterday as PW I used for years being rejected and now my new PW keeps saying ‘too many login attempts’ verifying with you ‘prove you are a human’ is hard
-
fgozalo (@fiogozalo) reported@Outlook I am having trouble logging into my account through the Outlook app. A few days ago my emails were not loading, I uninstalled the app and now I cannot log in with my email. What can I do? I need help.
-
ShellyConfetti2 (@HappySparkles18) reportedHey @Outlook are you having issues? My app isnt working i even uninstall it.
-
Anmarie (@AnmarieInMn2) reported@Outlook when will you be working again? You have been out for me since 5am cst. It says it can’t connect to the server. Can you give me update on when you think this issue will be resolved?
-
Blaine (@blainej7) reported@MicrosoftHelps @Outlook stop trying to cram your AI mess called CoPilot down our throats. You need to make a way to PERMANENTLY turn it off across all platforms and devices.
-
GEORGE (@gogs42) reported@MSFT365Status @Outlook @Microsoft I cannot believe it has taken your tech team nearly 12 hours to come up with nothing. Outlook is still down. Awful!
-
⭐️LittleOne⭐️ (@missinflower) reported@Outlook why are you saying the issue is fixed when no one can still get into their email accounts?!?!
-
Gina P. (@Giny87) reported@nikitheshrimper @Outlook You are not the only one. There is an issue.
-
John Massengale AIA CNU 🚶♀️🚶🚶♂️🚴♂️🇺🇦 (@jmassengale) reported- @grok confirms that @X users are complaining about @Outlook update headaches: account merging glitches, broken syncs with old MS accounts, forced changes, and general "why fix what wasn't broken" frustration.
-
Griff (@Grifeweizen) reported@Microsoft Outlook and teams mobile apps not even opening on android galaxy s25...this is a serious issue @MicrosoftTeams @Outlook. It's a blank screen or an endless loading spiral.
-
C.C. (@CCAC968) reported@Outlook my company emails are delayed how do I fix it? There three people whose emails are delayed
-
Anathema🇵🇱🏴🏴 (@Dyslogix) reportedMicroslop, fix your damn email ..... wtf @Outlook
-
Patti Sharpless (@Busymom142) reported@timhardinguk @Outlook I am not receiving any emails either on my phone. My outlook on line is ok. It is very frustrating. I don’t know if it’s part of the problem.
-
EP (@xxEP27xx) reported@Outlook FIX YOUR SERVERS
-
José Ramón (@ramixbucks) reported@jthanMoura @AppleSupport @Outlook This is not about iOS or iPhone, outlook’s service is down for everyone.
-
Sinus Rhythm of Life (@mind_morphotic) reported@Outlook What’s wrong with the Outlook app? Constantly boots me out of my mail having to sign in again, and now says it cannot connect to the server.
-
Romy van de Pol (@PastryQueenRomy) reported@Outlook is there an bug going around? Outlook keeps asking me to log in, I tried using all the types (phone number, secondair email, normal login) to log in but none seem to work🤔 Phone number and secondair email work for half a minute before I get kicked out again
-
acacia 🥨 (@AcaciaBegley) reported@alastorsvixen @Apple @Outlook ugh you’d think so, its hardly a small issue at this point. I’ve had to check my emails on my laptop like it’s 2005 purely to make sure I haven’t missed anything 😭
-
Travis Braman (@michkid) reported@Outlook We can’t even login
-
Wild (@Wildlvl) reported@Outlook WHAT ARE YOU DOING???! WE ARE STILL WAITING FOR YOU TO FIX THE ISSUE!! MY WORK DEPENDS ON IT
-
Carrie (@UNCgirl99) reported@Outlook still can’t get logged into my Hotmail account. Are there still issues currently? It won’t even let me change my password as an attempt to get it.
-
Seren Söyler (@soylerseren) reported@Outlook Unfortunately, I'm having trouble uploading images. And it's a very minor problem. Why is uploading images such a problem? When I upload one, delete it, and then try to upload it again, I have trouble. It's a very old problem these days.
-
Greggy Ramone (@GreggyRamone) reported@heartisgone @Outlook Yes it’s Microsoft Exchange on your phone where it says add an account choose from list the exchange instead of outlook see if it lets you login there.
-
bronwen taylor (@bonnie54_uk) reportedMicrosoft password merry-go-round. Pls fix this. @Microsoft @Outlook @MicrosoftHelps
-
Märÿ🤙🏻 (@maryedwards918) reportedIs @outlook still not working for everyone else?
-
@LARPEI@official (@Larpei1) reported@Microsoft @Office @Outlook Dear Microsoft, Please note that our African names are not spelling error. Kind regards, Larpei. A
-
Jason Starr, Consumer Ventures, Awakened Foods (@JasonStarr) reportedHad to finally upgrade from "Legacy" @Microsoft @Outlook on a Mac to "new" Outlook (because old Outlook kept crashing my computer due to what I must assume was a massive a memory leak) Just miserable. Stupid, basic stuff still broken or mission. Formatting of signatures is totally messed up. Can't turn on/off hidden paragraph markers when editing email. Can no longer click within an email to see the conversation or related emails (this is a huge loss). This product has been out since 2020. It has been the default email client since 2022. HOW CAN IT STILL BE THIS BAD!?! Or do they just hate Mac users that much?
-
Yash (@YashRRJ) reportedSevere problems with your service @Outlook @Microsoft