Outlook.com status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Outlook.com users through our website.

• Sign in (72%)
• Website Down (15%)
• Errors (14%)

Live Outage Map

The most recent Outlook.com outage reports came from the following cities:

City	Problem Type	Report Time
Manchester	Errors	1 hour ago
Royan	Website Down	21 hours ago
Nantes	Website Down	21 hours ago
Ciudad Obregón	Sign in	1 day ago
Toulouse	Website Down	3 days ago
Bordeaux	Website Down	3 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Gяace&Peteя♡ (@GraceJ_PeterM) reported 6 minutes ago

  @Outlook @MicrosoftHelps @Microsoft - Will I ever be able to access my Hotmail email via the Mail app on my iPhone again? Been down for days now. Keeps saying I’ve tried to sign in too many times with an incorrect account which is total lies. My password is 100% correct

• 
  Kvng (@Kvng4r) reported 9 minutes ago

  @Outlook Hello @outlook I’m having a trouble with my subscription I’m being debited but my subscription still remain unpaid i will like a refund to my card

• 
  D🧚🏽 (@_preciousdee) reported 9 minutes ago

  I really do not understand why do I have to keep signing into the damn email so many times. @Outlook @Office What happened to the keep me sign in feature? Jeeeez

• 
  Charlie (@Charles2982708) reported 13 minutes ago

  @Outlook this update that sends everything to my Draft folders automatically is complete BS Please change this! It doesn’t save any time and causes way too many problems. The majority of people using outlook for work Multi task and end up having all these emails disappear. When it’s out of site it’s out of mind. That’s not a good thing.

• 
  Andrew (@andrewrdn463) reported 13 minutes ago

  @thefrostlord @Outlook Correct passwords are not being accepted by Outlook: "You've tried to sign in too many times with an incorrect account or password."

• 
  BennyTheJet✈️ (@bennythejet_55) reported 13 minutes ago

  @Outlook How about fix your ****** platform smh. Have had nothing but issues for 2 straight days. Can barely work because it doesn’t load worth a ****. Check connection with ISP. All good. You gonna reimburse everyone for these disruptions. It’s a joke at this punt

• 
  GUAL CYBR (@gual_cybr) reported 15 minutes ago

  @ViEaglen06 @Outlook I can fix your account! Dm me

• 
  Erick (@erickacevedor) reported 15 minutes ago

  I love (not really) how I need to login each time on outlook web. I mean, each freaking time man @Outlook -- you're a 3.19 TRILLION USD company, I think wont be difficult to fix something like this.

• 
  Timothy Nichols (@nichols_ti28279) reported 18 minutes ago

  @HollyKing810925 @Outlook Volan_xyber can fix this.

• 
  Geekhead (@itsgeekhead) reported 20 minutes ago

  @Outlook should really fix your search, its so bad that people make a living off instagram reels about how terrible it is

• 
  ⚡️Rob Truss⚡️ (@robtruss81) reported 21 minutes ago

  @Outlook is the app still down in the uk ? Can’t log in !

• 
  DWayne (@p79579687) reported 22 minutes ago

  @Outlook It’s still not working

• 
  Julia Ullrich (@JuliaUllrich13) reported 23 minutes ago

  What the heck is up with @Outlook?? Been locked out of my email for two days and all I get is “this verification method isn’t working right now” and then it says I’ve requested too many codes! Also can’t contact support cause I can’t sign in or access your chatbot :(

• 
  Santanu Banerjee (@KolkataRsogolla) reported 24 minutes ago

  Client emails a table for various component names (column1) and costs (column2). I click forward in @Outlook and lo-behold, the table converts to something unreadable, each cell has been put in its own row! Why? @Microsoft please resolve this issue ASAP or moving to @ZohoMail

• 
  Jgs (@Jgsbm5) reported 26 minutes ago

  @lovemesomeALLI @davebutter Mine says the same thing!!! No person to talk to! Idk how to fix it. @Outlook help!!

• 
  alli. (@lovemesomeALLI) reported 29 minutes ago

  now I am locked out of my email account due to 'too many attempts' because of YOUR OUTAGE, an endless loop day 3 and I have to wait 24 to 48 hours to hopefully get my account recovered. Unreal @Microsoft @Outlook DO BETTER!

• 
  Sally (@SupSki) reported 31 minutes ago

  Hey @Microsoft @Outlook please fix your spam button, cause no matter how many times I press it, still bombarded by the same addresses and spam. #OneJob

• 
  alli. (@lovemesomeALLI) reported 32 minutes ago

  @faisal9051911 @Outlook I'm having the same issue! 21 years too!

• 
  Internet Politician (@NetRant1) reported 38 minutes ago

  I can't believe this... @Outlook totally forgot to add an option to sign into a different email How are we supposed to change the sign in email @MicrosoftHelps

• 
  eeeeeeee (@mattyhattycat) reported 41 minutes ago

  @Outlook @Kareem1702 It happens to me every week and you never respond on tweets or in messages. Why don't you just fix the issues, people have been complaining for months now.

• 
  Kareem (@Kareem1702) reported 42 minutes ago

  @KyleDavey86 @Outlook @KyleDavey86 Were you able to fix this? I had the exact same issue with the robot and now I can’t even get that far anymore

• 
  Zemen Berhe, PhD (@zemensberhe) reported 42 minutes ago

  My outlook doesn’t work since yesterday on my iPhone and iPad and I see others have similar issues! What can we do @satyanadella @Outlook 🤔

• 
  Permian Landman (@PermianLandman) reported 44 minutes ago

  Calling the new @Office @Outlook garbage would be unfair to all garbage. Why the heck would you come out with such a slow web app looking monstrosity. Go back to legacy.

• 
  Luke Hearns (@LHearns2) reported 49 minutes ago

  @RginaG @Outlook @Microsoft Yup. Same here. And all steps that some people have said fixed the issue for them, have not worked for me either.

• 
  FreWaaks (@FWaaks) reported 51 minutes ago

  @Outlook why in the blue **** do you make it so god damn hard to attach files to emails? It’s ****** text I shouldn’t have to compress that **** down and split it into multiple files, just tell me what is the point, using your clunky dog **** email system makes my job harder

• 
  Oktay (@OktayAykut1) reported 52 minutes ago

  @MicrosoftHelps @Microsoft @Outlook Update: I finally managed to recover my account. I had to install the Outlook app on iOS and go through the “forgot password” process there. Somehow the verification (robot test) worked there, and I was finally able to reset my password. This just shows how broken the system is — the same process didn’t work anywhere else. Also, Microsoft’s support is even worse than the system itself. No real help, no human support, just useless automated responses. This experience was extremely frustrating.

• 
  onelove (@brummy1978) reported 54 minutes ago

  @Outlook locked out of account and verificatiin is not sending code to my phone get the code to back up mail but when i select phone get error frustrating

• 
  Kyle Davey (@KyleDavey86) reported 56 minutes ago

  . @Outlook I am being told my account is locked out. I need to verify I’m a human with a press and hold button. I have tried this several times and it keeps saying try again. How do I fix this and is there an actual person to assist in getting me access to my emails again?

• 
  osman (@osman_cetin) reported 60 minutes ago

  @Outlook for days i am trying to reset my password to access some really urgent medical files and eventhough i have registered phone it seems that verification method is not working at all. This is very urgent medical need and would appreciate your assistance

• 
  Neeraj (@Neeraj8k) reported 1 hour ago

  @Outlook what’s the problem? You keep sending all my important emails to junk… please fix this… 😡