Paypal Outage Map
The map below depicts the most recent cities worldwide where Paypal users have reported problems and outages. If you are having an issue with Paypal, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Paypal users affected:
PayPal Holdings, Inc. is an American company operating a worldwide online payments system that supports online money transfers and serves as an electronic alternative to traditional paper methods like checks and money orders.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Berlin, Berlin | 1 |
| Kirchberg, Rheinland-Pfalz | 1 |
| Nantes, Pays de la Loire | 1 |
| Vícar, Andalusia | 1 |
| Étauliers, Nouvelle-Aquitaine | 1 |
| Onnion, Auvergne-Rhône-Alpes | 1 |
| Thurins, Auvergne-Rhône-Alpes | 1 |
| Roubaix, Hauts-de-France | 1 |
| Lisbon, Lisbon | 1 |
| Boulogne-Billancourt, Île-de-France | 2 |
| Cublize, Auvergne-Rhône-Alpes | 1 |
| Rieux, Hauts-de-France | 1 |
| Abscon, Hauts-de-France | 1 |
| Rouen, Normandy | 3 |
| Melbourne, VIC | 1 |
| Guayaquil, Guayas | 1 |
| Auxerre, Bourgogne-Franche-Comté | 1 |
| Le Havre, Normandy | 1 |
| La Riche, Centre | 1 |
| San Luis Potosí, SLP | 1 |
| Tampere, Pirkanmaa | 1 |
| Paris, Île-de-France | 11 |
| Independence, OR | 1 |
| Rezé, Pays de la Loire | 1 |
| Milan, Lombardy | 1 |
| Hamburg, HH | 1 |
| Ciboure, Nouvelle-Aquitaine | 1 |
| Forbach, ACAL | 1 |
| Brussels, Brussels Capital | 3 |
| Rio Verde, Tungurahua | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Paypal Issues Reports
Latest outage, problems and issue reports in social media:
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vandermeer Kaine (@VandameerKaine) reported@AndyCollectz Got a email about order not complete, but no where to fix. I used PayPal, I see it went thru though. Not sure what to do
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SquirellioN•COMMS-OPEN (@SquirellioN2711) reported@LaineyTheow4ll Not at the time, my Paypal account is having problems so I can't receive any payments until the problem is fixed.
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GimbalLock (@TheGimbalLock) reported@Vampyrgaming I hope Bandai gets a new e-commerce partner. Global-e has terrible servers. I got my set, but was charged twice. Now gotta deal with an annoying refund process with paypal. Kuma worth it tho.
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…senator2031 (@biggest_bango) reported@webdesignerng My first contract was through a dm and I told him the problem that needs to be solved and he bought into it. PayPal, Apple did a lot of pitches and got a lot of NO and when the YES came , it covered the NO. Don’t stop pushing, dont stop pitching.
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Rick | Founder & Engineer (@debugbounty) reportedConstructive criticism is part of building good software, especially when it’s handling people’s money.From using the new app, I’ve run into multiple issues myself:Card and PayPal withdrawals have been unreliable.Requiring an active data just to access core functionality ….
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Dami O. Mogaji (@daminister14) reportedI have no issues with closing customers account - it's their prerogative. However if you close an account, you should return the funds to the customer. It's not your money! Same for PayPal too
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Alex Agut (@apagut) reportedA personal confession about HandCash... I hated web 3.0 gaming with all my soul. And I felt like I had to give in... I couldn't talk about it with confidence. My last public presentation was in NY for the event Unbounded held there. I barely could speak... I looked like an idiot. I had zero confidence. We were pivoting out of desperation, not because we had solid grounds to do so. The little traction we got by the end of BSV, was because our top 3-4 clients were doing web3 gaming, and my team eventually convinced me to go all in with it, but again... Mostly because we saw no other way out. They (investors) would rather see the company die than let us use another blockchain other than BSV... I didn't know I had the power to change things until a year later, though... I'm a very loyal person and I honored our investors' money and agendas a little too much, perhaps. In part because I felt I had no choice, after all our revenue was nowhere near our expenses. Which is fine, this was very experimental and you needed funding, and I was really honored they supported our vision. But now I see things very differently. I could have been more firm about what needed to be done, or else... We only used the "or else" at the end, when I told the team we were shutting down by the end of the month and to find a new job, BEFORE investors knew about it. The alarm was raised and we got convinced to keep the lights on because HandCash was essential to BSV's ecosystem. We on average were handling through our infrastructure 30 to 60% of all BSVs transactions. We agreed to it and we all knew it was coming to an end. Eventually that led into an acquisition from their side and the very minute my contract was up, I quit. Thing is, it was all going nowhere at that point. We were running out of money and I couldn't raise one single cent despite us having really strong KPIs... No investor wanted to explain why they had the "scammy" BSV on their portfolio. Sometimes it's just that simple. My baby, our baby... I am still convinced, on any other blockchain, we could have become bigger than PayPal. To this day no other payment infrastructure I've seen is capable to replicate what we built on many levels... Still, didn't matter. I never wanted to share what I think about Craig or Calvin, but people keep asking. So here we go... About Calvin Ayre... Honestly, despite how everything unfolded, I have nothing bad to say about the man. He was a true believer in BSV and HandCash. Super fan. But Calvin, you had a few opportunities to savage BSV in terms of PR, but chose to double down on Craig's narrative... Idk maybe you felt a big loyalty towards him and that was stronger than any reputational damages Craig was causing. I wish we had talked more often though. I called you once just to let you know that I wanted to help you. Not asking for more from you, but to offer you my collaboration. Anyway... Thank you, sir. Really appreciated for what you did and how you supported us. About Craig... Oh boy. The funny thing is, I always had a good relationship with THE MAN in person. And his wife and son. Do I believe he's Satoshi? Well, I do believe he was involved. He taught us things privately in their London offices that lead to some of the coolest UI/UX innovations we had for HandCash. The man was talking about things that were really contrarian to what all the Antonopoulos and such were talking about. And he was right. Craig has one of that kind of deeeeeeeep knowledge on the essence of Bitcoin that you only see in founders. But here's the thing... It doesn't matter one bit if you always make the wrong decision PR wise. PERCEPTION IS REALITY. I told you that I don't know how many times, sir. Remember when I took you to lunch before the fork and told you how things would unfold if you embraced this Satoshi Vision path? Exactly how they did. But "Bitcoin is my baby" We all have babies. And sometimes, our poor judgement kills them. Good night.
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stan (@tsumugibait) reported@tsumugied paypal wataru to fix his horrendous split ends instead
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Daywish (@SSSupershow) reportedCan anyone send me $1 on X to help activate my X Money account? I’ll send you $5 back via Cash App/Venmo/PayPal right away! DM me or drop a reply if you’re down to help out.
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「𝗞𝗮𝗸𝘂𝗿𝗼」 (@KakuroWasTaken) reportedᅠ „I am putting in Dragonballs into the Conton-pedestal to make Shenron paypal me 200 TP medals into my account.“ He responds — straightfaced and slightly hunched with his eyes fixed down at the altar in question. ᅠ
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Calamarei 🩸💀 2.0 Debut SEPT 18 (@CalamareiVT) reported@Twitch I am actually appalled at how my situation has been handled. My account was HACKED. My 2-Factor Authentication did NOT stop someone from bypassing my login and bypassing the 2-FA again to view my financial payout information. Not only did I recieve no notice this happened, I receieved no email of my account payout information being changed from ACH Direct Deposit into my bank account (details that were now also exposed to the hacker) to Paypal with an unknown email but also no notice of the new payout information being changed. I found this out ONLY because I hadnt received my payout and went in to check for any holds or tax issues. AFTER checking through my emails from Twitch to make sure nothing was sent. I have emails ON I have 2-FA ON and all I have recieved from Twitch is notice that I should make sure these things are enabled (which that are and have been) and that I won’t be recieving my payout since it was sent out to the hacker email. THERE IS A HUGE SECURITY ISSUE AT TWITCH. If someone can by pass my 2-FA and access AND change my payout information. Exposing my banking and personal address, etc. there is an issue. And it is Twitch’s responsibility to ensure our data and financial details are protected. When bringing this up Twitch support let me know they are investigating and will get back to me. For the second time. Don’t worry, I did report the email to Paypal as well… But am I suppose to check my account details every day or every hour to make sure someone hasnt changed my information without my knowledge? How is this being prevented down the road? Will this happen to me again in a month? Will I still fail to recieve the information my information is exposed? This is not okay. And everyone on Twitch should be aware this can happen to them. Twitch’s security for your banking and personal information is a joke. And I guarantee I’m not the only one. I contacted Twitch support, sending screenshot of the information and explaining, yet I am only receiving automated emails of how to protect my information. With systems that FAILED and did not protect it this time. I cannot enable 2-FA and email notification any harder/more/better than I already have. This is not on me Twitch. This is on you.
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West Lord (@MyWestLord) reportedElon Musk got 5 minutes at USC in 2014 and packed 4 rules into them that still outwork every $200 MBA book. Rule 1: came with a scene instead of a slide 2 brothers skipping the apartment to sleep on a couch in a rented office, showering at the YMCA, sharing 1 computer so the website ran by day while Elon coded through the night, 7 days a week, and his girlfriend had to sleep in the office just to see him. His math was brutal: when someone works 50 hours and you work 100, you ship 2 years of progress in 1. Rule 2: a company is nothing but people, so gather great ones or join great ones, because talent and direction decide everything else. Rule 3: signal over noise, which is why Tesla spent $0 on advertising and poured every dollar into R&D, manufacturing and design, killing any effort that didn’t make the car better. Rule 4: reason from first principles the way physicists cracked quantum mechanics, boiling things down to fundamental truths and building up from there instead of copying whatever the crowd does. Then the closer, aimed straight at 22-year-olds with no mortgage and no kids: risk gets expensive with age, and every added obligation turns bold moves into careful ones. He built PayPal, Tesla and SpaceX on those 4 rules. The couch came before the rockets.
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Carl Weische (@CarlWeische) reportedYou're currently losing 70-75% of purchases to abandoned carts (70-75% is the avg in ecom) & taking that rate down to 65% or even 60% is something you can do in literally a few hours. So here's every reason people leave the cart & how you can fix it: 1. 48% leave because of surprise costs This is by far the biggest one. They get to the payment step with their card in their hand, & suddenly there's $20 shipping or some handling fee they didn’t see coming. So communicate every cost (shipping, handling, taxes) on the PDP & in the cart, before they hit the checkout. Something like "free shipping over $50, taxes included" right next to the price. Same deal with delivery times. If you're dropshipping & delivery takes 5-10 days, do NOT save that for the end of the buyer journey. Say on the product page that you dispatch within 1-2 days (which is true), so the shipping time isn't a nasty surprise when they're about to pay. 2. 25% leave because you made them create an account I straight up don't buy from stores that force me to register, & apparently neither does a quarter of your lost traffic. So have guest checkout, always. & remove that pre-ticked newsletter box as well, that one makes people drop off too. 3. & a big chunk leave because they don't trust you, or can't pay the way they want to pay So put your payment logos (PayPal, Klarna, Amex, Visa, whatever you take) on the PDP, in the cart, AND inside the checkout itself, basically just put it everywhere. & answer all the questions that could be running through their head at checkout, like: - what happens if I don't like it? - is sending it back gonna cost me? - when does it show up? 4. Then a few smaller things that make a big difference when you add them up - Hide your discount code field behind a "more options" dropdown. An empty coupon box in front of someone with no coupon is basically an invitation to go google "[your brand] discount code", & a lot of them never come back - Use ONE name field instead of first + last (people type their full name into the first box, get an error, & get annoyed) - Give them a progress bar (address → shipping → payment) with little green checkmarks as they fill each field in. Gamifying the checkout like this is a very simple way to dopamine hack some incentive into it - Then try to avoid all pre-purchase upsells. It's just unnecessary friction when you can upsell them post-purchase (which has higher take rate as well) 5. Final (but very important) note Everything I’ve gone through here are points of friction & anxiety. But there’s another part to this as well: Motivation. & increasing the motivation people have to get your product is by far the most impactful way to increase CVR. This is done through good pre-sell conversion (good pre-sell & product pages), so I’m gonna link a few articles in the comments under this post on how to increase motivation if you want to really understand this & thereby make a **** ton more money. Now, you of course can't get abandoned carts to 0% since a large portion of them are just people looking around & saving products, but you can decrease it significantly. If you implement all of this I guarantee you will see a very significant decrease in abandoned carts & a big increase CVR & in profit per visitor. Avoidable abandoned carts are very expensive in the grand scheme of things.
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Papa Diesel 🦥 (@1PapaDiesel) reportedPayPal been slacking so bad lately, i hate to put em down after 12 years but damn
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Tidal Lion (@TidalWavesLion) reportedAutoclosed by support, and now you're giving me warnings for asking PayPal to assist? I'm willing to close the case with PayPal but please, refund the unordered server boosts. This is unreasonable at this point.