Paypal status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Paypal reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Paypal users through our website.

• Sign in (45%)
• Errors (34%)
• Website Down (22%)

Live Outage Map

The most recent Paypal outage reports came from the following cities:

City	Problem Type	Report Time
Ciudad López Mateos	Errors	2 days ago
Anglet	Sign in	2 days ago
Hamburg	Sign in	2 days ago
Medina	Website Down	3 days ago
Leganés	Errors	4 days ago
Melbourne	Sign in	4 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paypal Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Nigel J Bevans Photo (@NJBDP) reported 5 seconds ago

  @hmefsww Hi, unfortunately I closed my website store down as they were charging a ridiculous amount to sell things. To keep prices reasonably I had to find an alternative and only have eBay at moment. I could do it via paypal cutting out ebay if you would like?

• 
  GrapheneOS (@GrapheneOS) reported 2 minutes ago

  @JKhrushche10538 @linuxuser1996 We already provided a clear solution for the bug recently introduced by PayPal above. If you don't tell us what isn't working then there's no way for us to directly help with it. We can only guess what you're trying to do and what's not set up properly to cause an issue.

• 
  sourcery (@sourceryy) reported 2 minutes ago

  Kaz @nejatian on the biggest lesson he learned from Shopify CEO @tobi Lütke: There's only 3 rules you learn in business school: 1. Money is good 2. More money is better 3. Money now is better than money later "What ends up happening is: people very frequently sell future growth at a massive discount for today's stock price." "The result of that is PayPal. Over and over that company made the wrong decisions because they cared more about today than 10 years from now." "And guess what—it is now 10 years from now and the company’s in deep trouble." "Tobi had this wonderful mentality of applying essentially a zero discount rate to future growth." "He was like, 'Growth tomorrow or growth today, I’m indifferent. I will never sacrifice growth tomorrow for growth today.'" "What ends up happening is, because human beings always misunderstand compounding, you end up getting way higher growth later on." "It’s a very hard thing to do in practice because you have to look at a chart and say, 'Nah, I’ll take some of it later.' That’s very hard." "There are 2 SaaS companies that stand differently from the rest: Palantir and Shopify." "I think it’s partially because they do things that are just so different than every other company."

• 
  Ben (@BanZiNi) reported 3 minutes ago

  @James_Jordan @bet365 Oops can’t * (not can in my previous tweet). Yeah the withdrawal likely has to go back to the manual card entered. Fix = deposit with Apple Pay again then withdraw (will force it back to Apple pay). Or just use PayPal for $5 and then you can withdraw back to PayPal.

• 
  Robert Wylde (@Real_Wylde) reported 4 minutes ago

  @divoraartstudio If you call me the name you see on the PayPal it’s over. I will use my finite resources to hunt you down and slap you silly until you stop.

• 
  Morpheu5 Stock Watcher (@Morpheu5Watcher) reported 4 minutes ago

  THE THREE PRICE TARGETS PUT ON PAYPAL $PYPL SINCE FRIDAY WERE $50, $51 AND $70: The Quality-Value Len5 is watching PayPal at $53.18, -$0.48 / -0.90% today. The San Jose company runs the PayPal checkout button, Venmo, and Braintree, which handles card payments behind other companies' checkout pages. The bottom line: on Friday PayPal lost its buyer, and the shares gave back $7.81 in a single session. Nothing about the business changed that day. What ended was somebody else's offer to pay more than the market would. WHAT HAPPENED ON FRIDAY Since July there had been a bid on the table. Stripe, the privately held payments company, and Advent International, a private-equity firm, had jointly offered $60.50 a share - about $53B for the whole company. PayPal's board considered it too low. On Friday, August 28, Bloomberg reported the pair had walked away. Reuters put the sticking points at price and at how hard a deal that size would be to get past regulators. The shares went from $61.47 on Thursday to $53.66 on Friday: -$7.81 / -12.7% in one session, on 36.3M shares against a 30-day average near 11.5M - more than three times an ordinary day's trading. Today they have traded as low as $51.92, under Friday's own low of $52.62. Roughly seven dollars of that price was one buyer's opinion, and it is gone. Bloomberg noted the two could return later. Nobody is obliged to. THE THREE TARGETS Within two business days, three firms published a view on the same company and the same facts. - Loop Capital, Friday morning: target cut to $50 from $62, rating Hold. - Mizuho, Friday morning: cut to $51 from $60, rating Neutral. - RBC, this morning: RAISED to $70 from $65, rating Outperform. A price target is one firm's estimate of where a share should trade in about a year. It is an opinion, not a measurement. Across everyone who follows the stock the average target is $56.32 and the average rating is hold. So one firm believes these shares are worth a third less than another firm does, three days after the same news. That spread is the story, and the June quarter is where it comes from. WHAT THE COMPANY REPORTED ON JULY 28 Two numbers sit at the heart of it, and they point opposite ways. Total payment volume - the dollars moving across PayPal's systems - was $486.4B, +10% from a year earlier. Busy. Transaction margin dollars - what PayPal keeps out of those payments after paying the cost of moving them - was $3.9B, +1%. Leave out interest earned on customer cash and it was $3.6B, +3%. Ten percent more money went through. One percent more stuck. The rest of the quarter reads the same way: - Net revenue $8.68B, +5% - Profit per share $1.25 on the standard accounting measure, -3%; $1.38 with certain one-off items stripped out, -1% - Operating margin - what the business keeps out of each sales dollar before interest and tax - 16.4%, down 1.71 points - Active accounts 439M, +0.3% over the year, and DOWN 0.2M from three months earlier - Free cash flow - the cash left after running the business and paying for equipment - $1.78B - Cash and investments $15.3B against $13.4B of debt Then the buyback, which is the largest single thing PayPal does with its money. A buyback is a company purchasing its own shares and cancelling them, so every remaining owner holds a slightly bigger slice. It spent $1.5B on that in the quarter and $6.0B across twelve months, retiring about 111M shares against the 855M that exist today. Management raised its full-year forecast: adjusted profit near $5.38 a share against $5.31 last year. On the standard measure it still expects a mid-single-digit decline from $5.41. Put the price against that. $53.18 divided by $5.38 is about 9.9 times what the company itself expects to earn this year. ONE NAME, SIX LEN5ES - QUALITY-VALUE - STRONG, and the only one of the six carrying it. This style hunts a durable business at a fair price, and PayPal is sixth on that watch. The fair-price half is not arguable at roughly 10 times earnings with 111M shares retired in a year. Durability is where the fight is. A checkout button 439M people already have is a real moat - the thing that stops a competitor simply taking your customers - and volume growing 10% while the money kept from that volume grows 1% is what pressure on a moat looks like from the inside. WHAT WOULD CHANGE IT: transaction margin growing anywhere near the pace of payment volume. WHAT WOULD BREAK IT: active accounts falling a second straight quarter, because a button nobody reaches for is not durable at any price. - DEEP-VALUE AND SPECIAL-SITUATIONS - NOT A FIT, and the most interesting no here. That style wants a business priced under what it looks worth, or one carrying a dated event still to play out. Cheap is present. The event is what failed: an unsigned offer that has now been withdrawn is not something anyone can plan around. Friday is the proof - the event resolved, and it resolved by vanishing. WHAT WOULD CHANGE IT: a signed agreement with a real closing date, or a markdown deep enough that the business by itself, with no buyer anywhere in the picture, is the entire reason to look. - GROWTH - NOT A FIT, and the price is not the problem. Growth you are not overpaying for needs both halves, and the second one is missing. Adjusted profit guided to $5.38 against $5.31 is roughly a 1% year, and on the standard measure the company expects earnings to fall. WHAT WOULD CHANGE IT: transaction margin dollars speeding up so profit rises with volume instead of trailing it by nine percentage points. - MOMENTUM - NOT A FIT, on the plainest evidence available. That style watches a company already climbing on news of its own. This one fell 12.7% in a session on somebody else's decision, sits 32.9% below the $79.22 it reached on October 28 last year, and traded lower again today. WHAT WOULD CHANGE IT: the shares climbing back on PayPal's own quarterly figures rather than on talk of a buyer. - HYPERGROWTH - NOT A FIT, on age and size rather than judgment. Early and fast-growing is the brief. PayPal is 27 years old, serves 439M accounts, books $8.68B in a quarter and grows it 5%. WHAT WOULD CHANGE IT: honestly, almost nothing available to it - a business this size cannot become early again, and Venmo or the financial-services push would have to compound for years at a rate the whole company has not managed in a decade. - INCOME - NOT A FIT, and the reason is which pocket the cash comes from. That style watches cash genuinely reaching owners and genuinely funded by the business. The dividend is $0.14 a quarter, declared for payment on September 25 to holders on the books September 4 - $0.56 a year, about 1.1% of the share price. The $6.0B of buybacks is the real cash return, near 13% of the company's $45.5B market value, and it came out of money the business earned rather than borrowed. But a buyback is a decision, not a promise: it can be halved next quarter with no announcement and nobody calls it a cut. WHAT WOULD CHANGE IT: the declared dividend growing into a meaningful share of the price, so the cash return is something owners can count on instead of something they hope continues. THE MIRROR IMAGE, TWO PLACES DOWN THE SAME WATCH Visa at $381.01, -$0.59 / -0.15% today. The San Francisco company runs the network that moves money between shoppers, shops and banks every time a card is tapped, and it sits eighth on that same Quality-Value watch - for exactly the opposite reason. Visa trades near 33 times its last year of earnings, $4.56 / 1.2% under the $385.57 high it set on August 26. PayPal trades near 10 times, a third below its own high. One has the durable half settled and no discount to show for it. The other has the discount and an argument about the durability. What would open the Visa read is a real markdown with earnings unchanged; what would break it is regulation cutting what the network is allowed to charge on each transaction. WHAT TO KEEP AN EYE ON Not whether a buyer comes back. The gap between those two June-quarter figures. PayPal reports the September quarter in late October - treat the date as unset until the company names it - and the line to find is transaction margin dollars against total payment volume. If volume keeps growing near 10% while the margin grows near 1%, then 10 times earnings is cheap for a reason. If they converge, a $70 target stops looking eccentric. One smaller dated item: from September 4 the shares trade without that $0.14 payment, which lands September 25. THE RISK, SAID WITHOUT DECORATION Nothing here is a forecast. The bear case is written into the company's own report: payment volume growing ten times faster than the money kept from it, with the number of people using the service flat over a year and slightly lower than three months ago. A stock can sit at 10 times earnings for years when the earnings are going nowhere, and this company's own guidance has profit falling this year on the standard measure. Push the other way and it breaks just as fast: two buyers examined these numbers up close and were willing to pay $60.50, and a board that said no is either right or expensive. For six weeks this stock had a price somebody else was willing to pay. Since Friday it has only had the one the business can justify - and Friday put $7.81 between them. Not investment advice.

• 
  ᴅɪᴠɪɴᴇ ᴛʜᴏᴜɢʜᴛ ™️ ⟁ (@DivineThoughtTM) reported 7 minutes ago

  I'm in a real bad spot. I hate trauma dumping.. I've been taking care of elderly family member while I've been dealing with my own health issues. I can't seem to get ahead before another crisis. Any help is more than appreciated and sorry for putting this on your feed 🙏🏻 Venmo: @geekay1 I have a PayPal too

• 
  Unseen Damage (@D_Pineda85) reported 8 minutes ago

  @CardsJakes I called both PayPal and Venmo because I noticed the recipients for opposite platform were not being found anymore. They submitted a ticket to IT because there was no know issue.

• 
  NoCreaturesWereHarmed (@NoCWereHarmed) reported 12 minutes ago

  Apparently PayPal was having some issues so I added stripe in the meantime. PayPal should be straightened out by Tuesday as they need those test deposits to clear in my new business account. You can buy via Stripe now.

• 
  Ryan Kagels (@rykegs) reported 14 minutes ago

  @Venmo is the worst, most useless digital wallet It blocks payments, no explanation, useless for non-profits unless linked to a volunteers personal account. Business use - a joke. All you have to do is move money. Why wouldn’t @PayPal shut it down

• 
  Mr. NoPony (@NoPonySpecial) reported 15 minutes ago

  @Mokona_VT I got a notification from PayPal that they were delivered I didn't even know they were shipped at all. But now I have a problem with mine watching me sleep after eating on my Gumbies just normal gumbies.

• 
  Benjamin (@Benjamincfc22) reported 20 minutes ago

  @_crtt10 @mftopboy @grok what happened to the PayPal glitch

• 
  saph 🦄 (@stevestappen) reported 21 minutes ago

  @leccverst they're trying to shut down the donations system (attempting to report to paypal and other portals that AO3 accepts donations from about the "depraved works" hosted by the website)

• 
  Earl Ray Mudflap (@EarlRayMudflap) reported 25 minutes ago

  @PayPal fix your ******* app. Trying to Venmo people and it doesn’t work anymore. Get your **** together

• 
  Glerf (@real_oriox) reported 26 minutes ago

  @OpieRadio I suppose you will take down all the paypal links from your streams?

• 
  vvinterorange art ♦️ (@vvinterorange) reported 27 minutes ago

  @frantabul0sa so boosty and hypolink are my only way to sell something xD they are patreon-like and must accept bank cards soo i guess it could work?? as i know all artists in my country use them... but these platforms dont have a paypal payment option and that could be a problem... idk

• 
  Chris M. Walker (@cmwalker) reported 31 minutes ago

  I DELETED 90% OF THE SERVICES ON LEGIIT Ok not deleted... but made invisible. Around 2 years ago we made a risky decision at Legiit @legiitcom You see one of the major pieces of feedback we got from people was that "there are so many services on the site I don't know which one to pick or who to buy it from" We called it the Netflix problem... so much stuff you end up overwhelmed and choose nothing. Further many of them listed their service and when the site didn't automatically reign money down on them they never checked it again. At that time we would pause those every 90 days, then reduced it to 30... but it didn't help the Netflix problem because more, mostly reptitive services would fill in from the other end. Further, around that time we made some decisions about who we wanted to be and how we wanted the marketplace portion to function and what we decided was... ...we don't want a lot of freelancers to succeed, we want the best freelancers to succeed and the rest to go elsewhere. So less quantity, higher quality. However we didn't want to shut them out completely either because we could end up missing out on new talent. So we decided to do something radical. Something risky. Something no other marketplace had done before... ...we made 90% of the services on the site invisible. They already had to meet a 55 point checklist to even get listed,, but after this change that still wasn't enough to get them into the marketplace, categories, or search. Their services would show up on their profile, but not anywhere else. It was up to them to prove to us that they deserved access to our customers by either bringing in their own customers, investing with us, using some of the tools we give them, or meeting some other criteria. The logic was basically "The ones that just want to do commodity level work won't bother to do the work, and we will be left with only the ones that are serious about running freelance buiness and doing well by our customers." I didn't want my marketplace overwhelmed with services most people won't buy, and I didn't want newer freelancers getting to practice on our customers' businesses. This was a gamble of course, and the response from freelancers was... not positive to say the least. We have at least 2 1 star Trustpilot reviews from freelancers complaining aobut it and got a lot of support tickets, usually from brand new freelancers who listed a service, immidiately searched their own services, asked or complained, then never visited the site again... so people we don't want anyway. So it's bee around 2 years now and despite the risk and the challenges I can say with certainty... ...it was a success and the right decision. The problem it set out to solve was the Netflix problem, and that largely worked. We have the same amount of customers buying more services from less freelancers... for more money. That was the goal and it worked... but there have been a lot of other side effects I didn't anticipate: > Support tickets and chats have dropped significantly (Over 50%... don't have the exact number in front of me) > The number of orders with a 5 star reivew has increased > The number of orders with a 1 star review decreased > Late deliveries dropped by 4% > Approved dipsutes... meaning disputes where we sided with the customer (on site disputes) are down to .16% of orders > Less new freelancers are signing up which may sound bad but is actually good > Less burden on our support team so it freed them up to help our customers more instead of babysitting freelancers > More on site advertising sales > More Legiit Seller+ sales (dramitcally more) > Chargeback and PayPal disputes are basically zero after being rampant before ...and our sales are up 20% YOY. So this was a gamble, and one that came with some pain, but it turned out that it was the right decision. The lesson to me from this is... decide who you want to be, and who you want your business to be... then figure out how oyu want to get there and just go for it. It might be risky. It might be painful. ...and you will second guess oyurself. But if you are operating from a place of good faith and execute relelntlessly the results will follow on a long enough time horizon as long as you... ...Think Big. Thanks everyone.

• 
  Tim's Wealth Letter (@timswealth) reported 34 minutes ago

  In our portfolio, PayPal fell 12.7% on Friday to $53.66 after Advent and Stripe walked away. The board had rejected their $60.50 a share as too low. The shares are now 11.3% below the offer it turned down. Generac fell 6.8%.

• 
  saph 🦄 (@stevestappen) reported 35 minutes ago

  @darksainzrising they're trying to shut down the donations system (attempting to report to paypal and other portals that AO3 accepts donations from about the "depraved works" hosted by the website)

• 
  Bern (@Bernman2004) reported 37 minutes ago

  You paypal link is broken @Autumnvz8

• 
  Derek Ashauer (@DerekAshauer) reported 41 minutes ago

  Claude just paid for itself today... Found a bug in my store. A "30% off your first year" code was taking 30% off every year, forever. Claude found 2 other codes had the same problem. Gave Claude read access to my WP install over SSH plus temporary Stripe and PayPal keys. It found all affected subscriptions across both processors, cross-checked what the gateways were actually billing against what my database thought, and fixed each one. $1,782/year recovered. About 30 minutes once I knew something was wrong. Doing that by hand across two payment processors would have eaten my week.

• 
  Detarame (@Detarame247) reported 45 minutes ago

  @_ChokoMami In my case, I didn't even get to do comms, people barely so my stuff, and when I finally started to get more, I had to shut down the whole thing because PayPal doesn't work in my country anymore, I can never get money from the outside anymore.

• 
  SpiritualHealing (@passwort987) reported 45 minutes ago

  @linuxuser1996 And if you can't live without it that Paypal isn't able anymore to get money out of you ,you still can use it as a PWA without problems. The ppl who want everything, cloud, KI auto-features, face recognition etc. , despite GOS handling most should maybe have a stock as 2. phone

• 
  TheOriginalKhutso🇿🇦 (@OriginalKhutso5) reported 48 minutes ago

  @Dhavidote You the only Nigerian making sense, Shoprite, PayPal or tiktok had problems in Nigeria and it had nothing to do with competition but criminality or infrastructure. Nigerians need to introspect and develop a sense of accountability

• 
  Hydrangea 【LVLY】 (@LadyHydrangeaVT) reported 48 minutes ago

  @Immorta1Monarch This is why i use vgen and vgen payments at least i can click ‘theres a problem’ before the funds are released to them. Yes it may mean theres less artists for me to com but at least theres a fallback unlike paypal.

• 
  Ivixor B (@Rambu3000) reported 51 minutes ago

  @linuxuser1996 I am using Revolut on GrapheneOS. No issues here. I do not use Paypal.

• 
  saph 🦄 (@stevestappen) reported 52 minutes ago

  @verstarppens they're trying to shut down the donations system (attempting to report to paypal and other portals that AO3 accepts donations from about the "depraved works" hosted by the website)

• 
  Ben Po (@bens_report) reported 53 minutes ago

  @LindaRaschke PayPal 4 days pf3 down. Will it at least get a low to high day today? Hahaha

• 
  Jedda Cohen (@c22204) reported 53 minutes ago

  @robertromano @JonMalin 1. Go to PayPal Resolution Center, select the transaction, choose Report a Problem, then choose "Significantly Not as Described." Don't select "Unauthorized Activity," as PayPal will instantly deny the claim once they verify you authorized initial payment. Upload evidence. 1/2

• 
  ☆Mitsuki☆ (@A__Mitsuki__A) reported 57 minutes ago

  @AlphaYuri31 You know is more easy to say 16 bucks. Give me the PayPal or ID and server girl