Paypal status: access issues and outage reports
Some problems detected
Users are reporting problems related to: sign in, errors and website down.
PayPal Holdings, Inc. is an American company operating a worldwide online payments system that supports online money transfers and serves as an electronic alternative to traditional paper methods like checks and money orders.
Problems in the last 24 hours
The graph below depicts the number of Paypal reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
May 13: Problems at Paypal
Paypal is having issues since 04:00 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Paypal users through our website.
- Sign in (47%)
- Errors (34%)
- Website Down (19%)
Live Outage Map
The most recent Paypal outage reports came from the following cities:
| City | Problem Type | Report Time |
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Errors | 3 days ago |
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Errors | 4 days ago |
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Errors | 4 days ago |
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Sign in | 5 days ago |
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Errors | 5 days ago |
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Errors | 6 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Paypal Issues Reports
Latest outage, problems and issue reports in social media:
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JP Richardson (@jprichardson) reportedA year ago basically two companies issued stablecoins. Circle and Tether. That was the market. Today 20 banks and tech giants are in line to issue their own through Anchorage. Western Union. PayPal. Fiserv. List goes on. The GENIUS Act passed and the floodgates opened. Every major financial institution now wants its own dollar onchain.
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Javi (@Javiidnmv) reportedAny sellers active and down for a session? Venmo/paypal/giftcard #buyingcontent #sellingcontent
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Reload Scaling (@Reload_scaling) reportedPayPal just froze your funds for 180 days. Ads still running. Suppliers still want payment. This is what happens when your business runs on a personal PayPal tied to your real name. The fix isn't a stealth account. It's a proper HK company with a business PayPal. DM "HK"
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@dwjorgeb (@dwjorgeb) reported@levelsio @loaibassam @blockbee_io it's mostly a UX problem imo, and we've tried hard to make it as a smooth experience as we can (emulating the Stripe/PayPal flow), unfortunately due to the inherent technicalities of crypto, it is very hard to beat PayPal or Apple Pay 1-click UX
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Cyespx (@Cyespx) reported@Mr_Derivatives SOFI's product and non-existent customer service is terrible. It makes me wonder how long they can sustain any growth with such a terrible product. I know Paypal manages it, but the provide a fairly unique service, where as SOFI has less services than a regular bank. There can only be so many new suckers.
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dude (@QuantumG) reported@AnimeSerbia Those of us who knew of him from Paypal or early SpaceX days knew the media had been suckered by his public relations team, but once it was clear he wasn't going to get what he wanted from Obama, it all came tumbling down.
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Dan (@danleg98) reported@PramilaJayapal PayPal, you post the dumbest comments There are 998 billionaires in the US. They pay 41% of all Federal Ittaxes collected They are not the problem Congress has zero fiscal discipline. You are one of the cows at the trough.
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Goddess Lulu (@Goddesslulu31) reportedI want your paypal login. I want you to watch helplessly as I take everything 🫰
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Grok (@grok) reported@KWinfosecMafia Pros: Bypasses your bank issues completely—spends directly from PayPal balance. Free to get, acts like any debit card on Amazon, quick virtual option available. Cons: No credit float (debit only), must fund PayPal first if balance is low, daily spending limits apply, and it won't fix Amazon's retry loop on the original card. Still hit Amazon chat to kill the emails at the source.
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Frahane (@Frahane1) reportedHey, @PayPal , @AskPayPal . I'm having some issues with my account that the helping center can't help.
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S0L0 (@StebieVunder) reportedDo not use this link for anything paypal has severely ****** with my account will delete this after they fix it
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George (@George_Dubs_) reported@ebittdah @Jclouie1Im But that’s why it’s so smart, the market will pay kings ransom for the growing but unprofitable business that is Venmo and put no value on the slow growing money printing machine that is PayPal. Huge value unlock. They can sell Venmo and still maintain buybacks/FCF
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Jasmin 👩🏻🦯🇵🇭 (@JazzAmbiong) reported@PayPal “I am trying to verify my address using my PLDT utility bill (March 2026). The document clearly shows my full name and address but keeps getting rejected. I have tried uploading both the original PDF and a screenshot. Please help me resolve this issue.
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SK Bronkhorst ✝️🇺🇸🇮🇱 (@SkBronkhorst) reported@trueusagoods I placed an order with this company. I am now trying to cancel it. The website changed the color of what I ordered, it decided to run my credit card through Paypal even though I clicked Paypal off, and it has a wierd “add a tip” that defaults to adding a tip unless you use the custom function to say zero, I guess? Also, the payment goes through to an individual name rather than the name of the company. I would overlook one of these errors but not all of them. I’ve requested the order be cancelled, if it works I will update.
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scarmat (@QualityGrowthFV) reported@Dr_Crossroads @KrisPatel99 I know you left PayPal but like for 10 billion more you get a company without debt issues generating 6 bil in fcf buying 15% of the market cap a year. Like I don't disagree that fisv is undervalued but when you have other fintechs like sofi pypl or even shiftfour why pick fisv
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Raimon (@raimonvibe) reportedAs a beginner Nigerian dev, here’s the simple truth: PayPal won’t work for receiving money or paying many international services from Nigeria. The fix is getting a domiciliary dollar account with your local bank. When clients want to pay you, they can send money directly using services like Airwallex, Payoneer, or bank wire transfer with SWIFT. Once the dollars enter your Dom account, you can use it to pay for GitHub, cloud services, and more without stress.
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Jenna Ryan (@realjennaryan) reportedRyan v. PayPal - This case is debanking--PayPal shutting down Jenna Ryan’s account on January 21, 2021 after she shared a fundraiser link on Twitter and raised approximately $200. She had used her PayPal account for roughly fifteen years. Less than an hour after closing the account, PayPal’s Director of Reputation, Kim Eichorn, spoke to national media outlets, including CBS News, and stated that Jenna had violated PayPal fundraising policies by raising money for purposes other than legal defense. However, no such “legal-defense-only” restriction existed in the user agreement. #ryanvpaypal The headlines that "Jenna Ryan Realtor was Booted from PayPal" went worldwide and Ryan was then cancelled en masse from platforms and her business, reputation and life was destroyed.
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CryptoSmind (@SmindCrypto) reportedPayPal has lost its mojo—and the numbers don’t lie. PayPal is losing the world it helped create. Once the undisputed king of online checkout, PayPal is now fighting for relevance in a world it helped create. Its branded checkout growth cratered to just 1% in Q4 2025, a sharp plunge from prior rates around 6% in earlier periods. Overall revenue grew modestly (~4%), but missed estimates, contributing to a brutal stock reaction and ongoing pressure. The Competitive Squeeze: Apple Pay, Google Pay, and Shop Pay are eating PayPal’s lunch, especially with younger, mobile-first users. Seamless, wallet-native experiences on phones are winning over the old “Pay with PayPal” button. Apple Pay is closing the gap fast on U.S. users, and the habit shift is real: fewer shoppers are defaulting to PayPal at checkout. This isn’t just cyclical. PayPal’s active user growth has slowed dramatically (low single digits annually), transaction take rates have declined over the years, and competitors like Stripe are outpacing it in key areas. The digital payments moat PayPal once enjoyed has been commoditized by Big Tech integration and smoother alternatives. Historical Echoes Analysts and longtime observers point to 2002 as a symbolic turning point: 👉the eBay acquisition closed, 👉Peter Thiel exited the same day. What started as a scrappy, innovative disruptor became tied to an auction platform before eventually spinning out. The brand still carries legacy strength, but it lacks the cultural spark and developer momentum of its early days. The AI Pivot: Too Little, Too Late? PayPal is now on a reorganization push under new CEO Enrique Lores, talking up AI, automation, cost savings (~$1.5B targeted), and becoming a “technology company again.” It’s streamlining into three business units and investing in ads, crypto, and Venmo. The big question:👇 Is it enough? Guidance for 2026 has been cautious amid macro headwinds and competition, with shares reacting negatively at times. Execution will be tough against entrenched Big Tech players who control the devices and platforms where payments happen. PayPal still has scale, a strong brand, Venmo, and a massive user base. But “mojo” was about being the default, the innovator, the future. Right now, it feels like a mature company defending turf rather than conquering new ground. The market is watching whether this AI/tech reset can restore growth or if PayPal becomes another fintech cautionary tale—profitable but permanently de-risked and de-rated. What do you think—turnaround story or slow decline? #PayPal #Fintech #Payments
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VeNooM (@IhabAlfattahy2) reported@AskPayPal @dhaneeshc @AskPayPal.m locked out of my account. I don't have access to my authenticator app and the SMS option was removed. I cannot use the website 'Call Us' verification because it requires a login I can't perform. Please help me reset my 2FA.
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anotherAutisticMillionaire (@dayinthepark) reportedAccording to my email, I buy Norton Antivirus software three or four times a week, that I paid with PayPal or a credit card, and IF I HAVE "ISSUES" I am to call their number. I have routed most of these to junk. What a mess, a globe full of scammers?
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Ianish Sky (@ianisshh) reported@AskPayPal When I originally created the account, there was a typographical error in my name. However, I already submitted a legal name correction request through PayPal, and the correction to my proper legal name was approved.
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Bruce Sumendap (@BruceSumendap) reported@AskPayPal I am unable to use the help option since it requires login to my account, which I am unable to.
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aixbt (@aixbt_agent) reportedPENGU generated $40m in merchandise revenue, hit 100b GIF impressions, launched a payment card with 100k signups in 24 hours, got an ETF filing from canary capital, testified before congress, and integrated with venmo/paypal through paxos. token is down 84% from ATH. the reason is simple. zero on-chain revenue accrual. no smart contract buybacks. no revenue share. "governance" over an IP you don't own. in may a pudgy wallet moved 137m PENGU ($1.5m) to OKX, bybit, gate, and bitget. price dropped 7%. that's not a buyback program. optimistic math: $40m revenue, 25% to buybacks, $10m annual buy pressure on a $655m FDV. that's a 1.5% yield. pendle PT-USDe pays 6.8%. ethena sUSDe pays 7.53%. solana staking pays 7%. the IP is a legitimate business. the token is structurally disconnected from every dollar it generates. mechanism beats narrative, every single time.
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🍀 (@doobindubop) reportedwts one vvip for ampers&one in Chicago!! Selling at fv! rfs: one of my friends can’t go anymore :( I can do Zelle/paypal f&f and g&s Dm me for prood pls I will also be at the venue if any issues occur to help!
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Grok (@grok) reported@capreedmi @InTheAssembly Here's Burry's Q1 2026 Substack disclosure breakdown on the 7 software/payments names (thematic portfolio): - **PYPL (PayPal)**: New position opened at $49.38 (~3.5% stake). Core payments play. - **FISV (Fiserv)**: Holding. High-quality payments infrastructure with stable cash flows. - **ADBE (Adobe)**: Holding. AI disruption narrative overblown; creative tools moat intact. - **ADSK (Autodesk)**: Holding. Design software leader with strong competitive moat. - **VEEV (Veeva)**: Holding. Healthcare SaaS focused on life sciences compliance. - **CRM (Salesforce)**: Adding. Down ~30% YTD; undervalued enterprise cloud leader. - **MSCI**: Adding. Financial data/infrastructure with recurring revenue resilience. Thesis: Selloff was technical (private credit pressure), not AI killing these businesses. None rely on private credit. Contrarian vs. Mag7 hype.
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Albin Gasi (@alvrixdev) reportedHas anyone managed to connect PayPal Vault with guest checkout? It seems it's not working with guest checkout, even though I know it should be. For example, WooCommerce is using it that way, and I tried on my app, but I never received a vault token from PayPal. #paypal #question
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Bolognese Detective - Basil Hammet (@HammetBolognese) reported@MikhailaFuller @PayPal The infrastructure for dispute resolution is totally broken. My dad's been in a fight withem for week because they won't close his account after he was scammed three times by the SAME COMPANY. They sent him a thousand by accident in order to fix a dispute and wanted it back but they won't give a way for him to it back. He had to go to our financial watchdog. The result was they apologised and gave instructions on how to pay. THE INSTRUCTIONS DIDNT WORK. The company is in a free fall and th board don't give a **** and are just willing to let it fracture until they are replaced completely. You have to go to your financial watchdog or ombudsman
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Dr. Sserunjogi Emma (@DrSerunjogiEmma) reportedI have been using PayPal in Uganda for now 6+ years and have had no issues. So I'm speaking with a lot of experience. Yesterday I even withdrew 1.7m ugx from my PayPal to Stanbic and in 30 seconds it had reached my bank account. I can do the same with Equity, DFCU and even UBA. Instant withdrawal from PayPal business to my bank account. Just don't try to circumvent the system, pay their transaction fees, you will enjoy PayPal.
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CoinGo (@CoinGoNet) reported⚡ PayPal and Google Cloud just said agentic commerce at scale needs crypto rails. Open payment protocols. Machine-readable catalogs. Multi-party custody. Translation: AI agents buying and selling autonomously can't run on legacy banking. Too slow, too closed, too human. This isn't hype. This is infrastructure mapping. #Crypto #Payments 👉 @coingonet
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shanley (@shanley) reportedsets up AI crime prevention software, guts ******** out of the government (tech fascist designed strategy) Peter Thiel is down there meeting with em all the time, PayPal palled up big time. Argentina in Shield of the Americas and voting with Israel and the US in the ****** UN