Paypal status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Paypal reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Paypal users through our website.

• Sign in (45%)
• Errors (34%)
• Website Down (21%)

Live Outage Map

The most recent Paypal outage reports came from the following cities:

City	Problem Type	Report Time
Guayaquil	Sign in	10 hours ago
Berlin	Sign in	2 days ago
Township of Evan	Sign in	3 days ago
Ciudad López Mateos	Errors	5 days ago
Anglet	Sign in	5 days ago
Hamburg	Sign in	5 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paypal Issues Reports

Latest outage, problems and issue reports in social media:

• 
  The Arcane Verse⚕️ (@Telephantix) reported 4 minutes ago

  So you're saying this dude got 50 mil in venture capitalistism funds, and says we can't own money, the companies like cash app venmo and paypal in my point of view are scrubbing data to make customers look like they lost nothing... thats a breach of trust and is punishable and those in decision positions will be held liable. I don't want the see Xmoney go down the same path.!!

• 
  Derek Ashauer (@DerekAshauer) reported 5 minutes ago

  Claude just paid for itself today... Found a bug in my store. A "30% off your first year" code was taking 30% off every year, forever. Claude found 2 other codes had the same problem. Gave Claude read access to my WP install over SSH plus temporary Stripe and PayPal keys. It found all affected subscriptions across both processors, cross-checked what the gateways were actually billing against what my database thought, and fixed each one. $1,782/year recovered. About 30 minutes once I knew something was wrong. Doing that by hand across two payment processors would have eaten my week.

• 
  ☆Mitsuki☆ (@A__Mitsuki__A) reported 7 minutes ago

  @AlphaYuri31 You know is more easy to say 16 bucks. Give me the PayPal or ID and server girl

• 
  Kali 🔞 (@domocup7eleven) reported 11 minutes ago

  PayPal ******* shutting down my account cuz it’s been inactive apparently (it hasnt been, AT ALL)

• 
  Suyash Verma (@suyashverma) reported 13 minutes ago

  @PeterDiamandis Very few people know that Elon had funded SpaceX largely with his own money from the PayPal sale. He invested about 100 million dollars of personal fortune into the company. After three Falcon 1 failures cash was nearly gone. The team assembled one last rocket from leftover parts. That fourth flight on September 28, 2008 had to succeed or SpaceX would have shut down.

• 
  iX (@JimManahan) reported 16 minutes ago

  @Euphoria_LiVT wdym paypal doesnt work, all my international purchases are via paypal and not a single one of them ever failed or had issues.

• 
  NDN Silver (@WingsNDNSilver) reported 16 minutes ago

  Cindy is out of the hospital and has wound-care treatment tomorrow. No idea yet on the medical bills, but thanks to y'all, she's down to needing $430 to repair her car: PayPal: @ cindysalazar435 Venmo: @ tiocindy42

• 
  daily lelouch (@lelouchbot) reported 18 minutes ago

  Hi everyone! unfortunately I’m going through some financial difficulties due to personal issues and am struggling to make ends meet. bc of this I’m reaching out to ask for your help. If you have some spare cash and would like to assist me, I’m leaving my PayPal and Pix details 👇

• 
  Uriel (@urielokahu) reported 19 minutes ago

  A client wanted paid roles in their discord. Here's the whole flow. User visit site, discord login, checkout in crypto or PayPal, payment webhook hits my backend, verify, bot assigns the role, cron watches expiry. Sounds clean. It wasn't. The webhook fired twice on one payment. Same user, two events, milliseconds apart. Without idempotency keys that's a double charge or a corrupted subscription record. Fix: every payment event gets a unique key written to the database before anything is processed. The second event sees the key and exits. Boring code. Saves you a refund and a very annoyed customer.

• 
  Roxfan (@Roxfan_13) reported 22 minutes ago

  @Genki_JPN Anyone else having issues pre-ordering? Paypal refuses to use my Mastercard, direct payment redirects to PayPal

• 
  Genius Business (@GeniusBusiness_) reported 23 minutes ago

  PayPal's real product in its early years wasn't payments. It was survival. The company was building something that regulators, banks and its own biggest platform had no category for. Stefan Heck: "It was a true disruption of a very established, very regulated industry, right? Payments, banking… and they were doing things that didn't fit an existing category." Not fitting a category meant almost everyone with power over PayPal had a reason to switch it off. Reid Hoffman, who became Peter Thiel's firefighter chief, describes the job he was handed: "Make sure eBay doesn't drive us off the service. Make sure Visa doesn't shut us down. Persuade the federal government that it's okay that we're not a bank." Nancy Lublin on the person they sent to handle it: "He was the wolf. I mean, he was the fixer." John Lilly remembers how routine the existential threats became: "I remember we had breakfast one time. He said, 'I have to leave at 8:30 because I got to get on the plane to New York to go talk to Eliot Spitzer, the attorney general of New York, who's suing PayPal for basically anti-money laundering type things.' And he's like, 'I just got to go fix this and here's how I'm going to fix it because New York was convinced that PayPal is being used for gambling, all sorts of other things at the time.'" There was no playbook, because the category didn't exist yet. So the company argued from first principles: "It was fun because part of what ends up happening is you say, 'All right, well, what's a bank? Like, what defines a bank? How do I persuade them? I've never talked to a regulator before. All right, let me go figure out how this looks.'" While all this was happening, PayPal was outgrowing its own ability to operate. June Cohen: "Their customer numbers had grown so exponentially that they could not keep up with customer service and they actually just made the decision that that was a fire they weren't going to fight at that moment." That was a decision, not a failure. The company sorted its problems by one test: "There was a whole set of fires at PayPal where if you didn't solve them, value of the company zero, out of business." John Lilly on how that worked in practice: "Here's the one, two, three top priorities. Everything else I'm not going to worry about right now because if I get these three things right, everything else will be okay." The fire that passed the test was eBay: "If eBay had turned us off, if we were no longer to operate on eBay, no initial users, no traction, no network effect, no ability to grow." And eBay had every incentive to do exactly that. John Lilly: "eBay had its own payment system that was competing with PayPal. PayPal was winning. And so I think those got very complicated and eBay very much didn't want to have to buy PayPal and eventually they felt like they had to." That's the ending. PayPal survived on someone else's platform long enough to become the thing that platform had no choice but to acquire. A reporter at the time: "We know these guys very well obviously because so much of their business is in fact on eBay. The synergies of putting these two companies together were incredibly outstanding and it just seemed like the right time to get this deal done." PayPal didn't win by solving its problems. It won by correctly ranking them and letting the rest burn.

• 
  NoCreaturesWereHarmed (@NoCWereHarmed) reported 25 minutes ago

  Apparently PayPal was having some issues so I added stripe in the meantime. PayPal should be straightened out by Tuesday as they need those test deposits to clear in my new business account. You can buy via Stripe now.

• 
  Max Ross Linden (@MaxMayHemer) reported 26 minutes ago

  Everything loose unless noted. Prices do NOT include shipping, add $5 to $10 per figure depending on size. Buying more than one? I'll quote you combined shipping, US Only. PayPal Goods and Services only. - SS86-12 Coronation Starscream (Leader) - $45. Complete with cape, crown, shoulder pauldrons, both sets of null rays, instructions. No throne/backdrop. - ER Voyager Thundercracker - $28. Complete, instructions included. - ER Voyager Skywarp - $28. Complete, instructions included. - All three Seekers together - $95 - Buzzworthy Bumblebee SS86 Ironhide & Prowl 2-pack - $35. Both figures, all weapons, instructions. No blast effects. - Netflix WFC Bumblebee - $32. Complete with instructions. - Netflix WFC Bumblebee - $32. Complete with instructions. - TLK Voyager Optimus Prime - $25. Complete with sword and shield, plus a custom head. One antenna on the custom head is broken, pictured. - TR Deluxe Sky-Byte - $22. Complete, no manual. - TR Legends Cosmos - $14. Figure and instructions. - CW Legends Groove - $10. Figure, collector card, manual. - SS B-127 - $10. Door panel is detached. Repair or parts, priced accordingly. - TR Legends Seaspray - $8. Figure and gun. Entire lot: $200 plus actual shipping.

• 
  mya, occasionally 🪩🃏 (@cinemya) reported 27 minutes ago

  update i did not get because she was being iffy on paypal g&s so i shut that down

• 
  Ben (@BanZiNi) reported 28 minutes ago

  @James_Jordan @bet365 Oops can’t * (not can in my previous tweet). Yeah the withdrawal likely has to go back to the manual card entered. Fix = deposit with Apple Pay again then withdraw (will force it back to Apple pay). Or just use PayPal for $5 and then you can withdraw back to PayPal.

• 
  Solemn Bhoi (@waseemm09) reported 30 minutes ago

  Hey @PayPal @AskPayPal @PayPal_Open plz Check Dispute: PP-R-RQN-642414527. You didn't solve after giving proffs & you just skip solution date 31 Aug. To 09 sep. Why bro? Plz solve the issue ASAP from your side.

• 
  Pokettino (@pokettino) reported 32 minutes ago

  @PokemonRestocks I am having hard time adding the payment method. Yesterday I don't understand why would not let me enter the drawing and was asking for a payment method. I always used PayPal. I tried to cancel all amd add a new CC but does not work. Anyone had this issue?

• 
  Morpheu5 Stock Watcher (@Morpheu5Watcher) reported 37 minutes ago

  THE THREE PRICE TARGETS PUT ON PAYPAL $PYPL SINCE FRIDAY WERE $50, $51 AND $70: The Quality-Value Len5 is watching PayPal at $53.18, -$0.48 / -0.90% today. The San Jose company runs the PayPal checkout button, Venmo, and Braintree, which handles card payments behind other companies' checkout pages. The bottom line: on Friday PayPal lost its buyer, and the shares gave back $7.81 in a single session. Nothing about the business changed that day. What ended was somebody else's offer to pay more than the market would. WHAT HAPPENED ON FRIDAY Since July there had been a bid on the table. Stripe, the privately held payments company, and Advent International, a private-equity firm, had jointly offered $60.50 a share - about $53B for the whole company. PayPal's board considered it too low. On Friday, August 28, Bloomberg reported the pair had walked away. Reuters put the sticking points at price and at how hard a deal that size would be to get past regulators. The shares went from $61.47 on Thursday to $53.66 on Friday: -$7.81 / -12.7% in one session, on 36.3M shares against a 30-day average near 11.5M - more than three times an ordinary day's trading. Today they have traded as low as $51.92, under Friday's own low of $52.62. Roughly seven dollars of that price was one buyer's opinion, and it is gone. Bloomberg noted the two could return later. Nobody is obliged to. THE THREE TARGETS Within two business days, three firms published a view on the same company and the same facts. - Loop Capital, Friday morning: target cut to $50 from $62, rating Hold. - Mizuho, Friday morning: cut to $51 from $60, rating Neutral. - RBC, this morning: RAISED to $70 from $65, rating Outperform. A price target is one firm's estimate of where a share should trade in about a year. It is an opinion, not a measurement. Across everyone who follows the stock the average target is $56.32 and the average rating is hold. So one firm believes these shares are worth a third less than another firm does, three days after the same news. That spread is the story, and the June quarter is where it comes from. WHAT THE COMPANY REPORTED ON JULY 28 Two numbers sit at the heart of it, and they point opposite ways. Total payment volume - the dollars moving across PayPal's systems - was $486.4B, +10% from a year earlier. Busy. Transaction margin dollars - what PayPal keeps out of those payments after paying the cost of moving them - was $3.9B, +1%. Leave out interest earned on customer cash and it was $3.6B, +3%. Ten percent more money went through. One percent more stuck. The rest of the quarter reads the same way: - Net revenue $8.68B, +5% - Profit per share $1.25 on the standard accounting measure, -3%; $1.38 with certain one-off items stripped out, -1% - Operating margin - what the business keeps out of each sales dollar before interest and tax - 16.4%, down 1.71 points - Active accounts 439M, +0.3% over the year, and DOWN 0.2M from three months earlier - Free cash flow - the cash left after running the business and paying for equipment - $1.78B - Cash and investments $15.3B against $13.4B of debt Then the buyback, which is the largest single thing PayPal does with its money. A buyback is a company purchasing its own shares and cancelling them, so every remaining owner holds a slightly bigger slice. It spent $1.5B on that in the quarter and $6.0B across twelve months, retiring about 111M shares against the 855M that exist today. Management raised its full-year forecast: adjusted profit near $5.38 a share against $5.31 last year. On the standard measure it still expects a mid-single-digit decline from $5.41. Put the price against that. $53.18 divided by $5.38 is about 9.9 times what the company itself expects to earn this year. ONE NAME, SIX LEN5ES - QUALITY-VALUE - STRONG, and the only one of the six carrying it. This style hunts a durable business at a fair price, and PayPal is sixth on that watch. The fair-price half is not arguable at roughly 10 times earnings with 111M shares retired in a year. Durability is where the fight is. A checkout button 439M people already have is a real moat - the thing that stops a competitor simply taking your customers - and volume growing 10% while the money kept from that volume grows 1% is what pressure on a moat looks like from the inside. WHAT WOULD CHANGE IT: transaction margin growing anywhere near the pace of payment volume. WHAT WOULD BREAK IT: active accounts falling a second straight quarter, because a button nobody reaches for is not durable at any price. - DEEP-VALUE AND SPECIAL-SITUATIONS - NOT A FIT, and the most interesting no here. That style wants a business priced under what it looks worth, or one carrying a dated event still to play out. Cheap is present. The event is what failed: an unsigned offer that has now been withdrawn is not something anyone can plan around. Friday is the proof - the event resolved, and it resolved by vanishing. WHAT WOULD CHANGE IT: a signed agreement with a real closing date, or a markdown deep enough that the business by itself, with no buyer anywhere in the picture, is the entire reason to look. - GROWTH - NOT A FIT, and the price is not the problem. Growth you are not overpaying for needs both halves, and the second one is missing. Adjusted profit guided to $5.38 against $5.31 is roughly a 1% year, and on the standard measure the company expects earnings to fall. WHAT WOULD CHANGE IT: transaction margin dollars speeding up so profit rises with volume instead of trailing it by nine percentage points. - MOMENTUM - NOT A FIT, on the plainest evidence available. That style watches a company already climbing on news of its own. This one fell 12.7% in a session on somebody else's decision, sits 32.9% below the $79.22 it reached on October 28 last year, and traded lower again today. WHAT WOULD CHANGE IT: the shares climbing back on PayPal's own quarterly figures rather than on talk of a buyer. - HYPERGROWTH - NOT A FIT, on age and size rather than judgment. Early and fast-growing is the brief. PayPal is 27 years old, serves 439M accounts, books $8.68B in a quarter and grows it 5%. WHAT WOULD CHANGE IT: honestly, almost nothing available to it - a business this size cannot become early again, and Venmo or the financial-services push would have to compound for years at a rate the whole company has not managed in a decade. - INCOME - NOT A FIT, and the reason is which pocket the cash comes from. That style watches cash genuinely reaching owners and genuinely funded by the business. The dividend is $0.14 a quarter, declared for payment on September 25 to holders on the books September 4 - $0.56 a year, about 1.1% of the share price. The $6.0B of buybacks is the real cash return, near 13% of the company's $45.5B market value, and it came out of money the business earned rather than borrowed. But a buyback is a decision, not a promise: it can be halved next quarter with no announcement and nobody calls it a cut. WHAT WOULD CHANGE IT: the declared dividend growing into a meaningful share of the price, so the cash return is something owners can count on instead of something they hope continues. THE MIRROR IMAGE, TWO PLACES DOWN THE SAME WATCH Visa at $381.01, -$0.59 / -0.15% today. The San Francisco company runs the network that moves money between shoppers, shops and banks every time a card is tapped, and it sits eighth on that same Quality-Value watch - for exactly the opposite reason. Visa trades near 33 times its last year of earnings, $4.56 / 1.2% under the $385.57 high it set on August 26. PayPal trades near 10 times, a third below its own high. One has the durable half settled and no discount to show for it. The other has the discount and an argument about the durability. What would open the Visa read is a real markdown with earnings unchanged; what would break it is regulation cutting what the network is allowed to charge on each transaction. WHAT TO KEEP AN EYE ON Not whether a buyer comes back. The gap between those two June-quarter figures. PayPal reports the September quarter in late October - treat the date as unset until the company names it - and the line to find is transaction margin dollars against total payment volume. If volume keeps growing near 10% while the margin grows near 1%, then 10 times earnings is cheap for a reason. If they converge, a $70 target stops looking eccentric. One smaller dated item: from September 4 the shares trade without that $0.14 payment, which lands September 25. THE RISK, SAID WITHOUT DECORATION Nothing here is a forecast. The bear case is written into the company's own report: payment volume growing ten times faster than the money kept from it, with the number of people using the service flat over a year and slightly lower than three months ago. A stock can sit at 10 times earnings for years when the earnings are going nowhere, and this company's own guidance has profit falling this year on the standard measure. Push the other way and it breaks just as fast: two buyers examined these numbers up close and were willing to pay $60.50, and a board that said no is either right or expensive. For six weeks this stock had a price somebody else was willing to pay. Since Friday it has only had the one the business can justify - and Friday put $7.81 between them. Not investment advice.

• 
  TheOriginalKhutso🇿🇦 (@OriginalKhutso5) reported 38 minutes ago

  @Dhavidote You the only Nigerian making sense, Shoprite, PayPal or tiktok had problems in Nigeria and it had nothing to do with competition but criminality or infrastructure. Nigerians need to introspect and develop a sense of accountability

• 
  Robert Wylde (@Real_Wylde) reported 38 minutes ago

  @divoraartstudio If you call me the name you see on the PayPal it’s over. I will use my finite resources to hunt you down and slap you silly until you stop.

• 
  Ronald Britton (@Ronaldp38dy) reported 42 minutes ago

  @JayJayasuriya Permanent shutdown with zero explanation is such a hard place to be, no reason means no way to even fix whatever triggered it. Hope @AskPayPal actually gives you something concrete soon.

• 
  Tim's Wealth Letter (@timswealth) reported 42 minutes ago

  In our portfolio, PayPal fell 12.7% on Friday to $53.66 after Advent and Stripe walked away. The board had rejected their $60.50 a share as too low. The shares are now 11.3% below the offer it turned down. Generac fell 6.8%.

• 
  Saanjana Nikita (@Saanjana_Nikita) reported 44 minutes ago

  PayPal just dropped 18% pre-market Stripe and Advent walked away from the $50B+ buyout, according to bloomberg and honestly, this hurts because a lot of PayPal’s 40% rally this quarter was driven by takeover hopes, not some massive turnaround in the business WSJ reported that PayPal thought the first offer was too low and pushed for more. they held out for a better deal and ended up with nothing. that’s the risk with saying no in M&A. now the market cap is around $52.6B, basically where the offer was. except there’s no buyer left to support that valuation. the old problems are still there too. PayPal was way ahead in digital payments, but Apple, alphabet and others have been slowly eating into that lead this isn’t really about PayPal suddenly getting worse today. it’s the market realizing the bailout deal isn’t coming.

• 
  MarsSpittingBars (0/4) (@MarsRecitinBars) reported 46 minutes ago

  Question: If people who do commissions and use PayPal as a pay method, how do y'all die around the whole issue that came from it? Wasn't it closing it down ppls account cause if it?

• 
  AMOS BLACKFIRE (@amoblackfire) reported 53 minutes ago

  @GOAT72573384663 @PayPal I just requested for a refund but the issue is not yet resolved. Were you sorted?

• 
  What makes you fail everything in one night (@Sigloland) reported 55 minutes ago

  PayPal, acquisition plan down, there is one way-out for paypal which can save its business.

• 
  mel (@popodysseytour) reported 55 minutes ago

  @cccatalina_ dw i figured once i got the whole spiel about their paypal not working lol

• 
  srwhite (COMMS OPEN) (@Srwhiteoficial) reported 58 minutes ago

  okkk i have some problems with my paypal soo...

• 
  Moshe Klein (@KleinMoshe) reported 59 minutes ago

  @PayPal I have a problem with my account where payments I send get reversed every couple of days for absolutely zero reason. Frustrating isn’t the word. And speaking to overseas CSR is getting absolutely nowhere.

• 
  Rahasya (@sw_rahasya) reported 1 hour ago

  @goddek @RepThomasMassie @mandyarthur A bit of a bummer for me that paypal locked me out of my account because I cant produce 3 month-old documentation for services on land that gets absolutely no services … not sure how to fix that 🤔