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Pepperstone

Pepperstone Outage Map

The map below depicts the most recent cities worldwide where Pepperstone users have reported problems and outages. If you are having an issue with Pepperstone, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Pepperstone users affected:

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Pepperstone is an Australian broker based out of Melbourne. It offers full-featured trade execution through multiple platforms, including MetaTrader 4, browser-based entry, and mobile devices. Customers can choose among tradable instruments in a large range of asset classes including forex, index CFDs, commodities, metals and cryptocurrencies.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Sheffield, England 1
Sinsheim, Baden-Württemberg 1
Swindon, England 1
Liverpool, England 1
London, England 1
Berlin, Berlin 1
Basingstoke, England 2
Jablonec nad Nisou, Liberecký 1
Kingston upon Hull, England 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Pepperstone Issues Reports

Latest outage, problems and issue reports in social media:

  • Rebelty_8
    Rebelty (@Rebelty_8) reported

    buy this dip in and out, Pepperstone pushed down same and pumped up...

  • Goatbot_ea
    GOAT EA (@Goatbot_ea) reported

    Pepperstone banned it. IC Markets has execution issues with it. Not because it's "too profitable." Because stacking grid positions creates unstable exposure for liquidity providers. When brokers start saying no, pay attention.

  • InformDB
    TMAN (@InformDB) reported

    Exercise caution when trading with Pepperstone. Their deposit and withdrawal processes—even for small amounts on established accounts—can be slow and inconsistent. In my case, a token deposit is now approaching its fifth day, despite all required documents having been submitted. Pepperstone subsequently requested additional documents that my bank was unable to provide, resulting in an immediate delay.

  • symbiosis_fx
    Ron Hommel (@symbiosis_fx) reported

    I really, really don't want to raise an issue with support. I'm trying to resolve this other "Issue" & waiting on #Pepperstone 's Internal Review. But, I've just realized that I recieved a phone call that's it's happening, but not an official email reply 🥺I'm concerned for my $

  • venussky123
    anony (@venussky123) reported

    @asicmedia @PepperstoneFX @ASIC_Connect I would like to raise the issue of Pepperstone withholding clients' funds illegally without offering solutions. Very poor customer service. Support case02667735[ ref:_00D28KSeO._5002rIJWzV:ref ]

  • adamscochran
    Adam Cochran (adamscochran.eth) (@adamscochran) reported

    @CL207 Oh no, am I enabling cats gambling problem? IG(.)com is most of the weekend market liquidity but there is some on CMC Markets, Pepperstone, Capital(.)com, Plus500, and retail users eToro. Most of the liq/volume is indexes as well and not individual stocks.

  • LocalManWolf
    Local Man Wolf (@LocalManWolf) reported

    @mat_gerrard Waapi...actually he is the worst I have seen. I have an account but when I realized that they manipulate prices I stopped dealing with them. The best I have used are Pepperstone from Australia

  • CrimsonSellec9
    Red&Wolf Fund Management Co (@CrimsonSellec9) reported

    @66Sylverniar66 Pepperstone Ltd gave their company to the chinqs & they didn't screw it that bad. Everything still works.

  • symbiosis_fx
    Ron Hommel (@symbiosis_fx) reported

    I've asked #Pepperstone to review their decision to suddenly "Close" my account ( losing my Pro Status ) It was in profit (50%) + track record will be broken. Should I, "Go Dark" in the meantime? Change my name to an alias? Lay low & Quickly "Hibernate" this account?

  • adamscochran
    Adam Cochran (adamscochran.eth) (@adamscochran) reported

    @CL207 Oh no, am I enabling cats gambling problem? IG(.)com is most of the weekend market liquidity but there is some on CMC Markets, Pepperstone, Capital(.)com, Plus500, and retail users eToro. Most of the liq/volume is indexes as well and not individual stocks.

  • Sen_p_a_i
    Meja (@Sen_p_a_i) reported

    @_Ghyllbraford @JustMarketsCom @PepperstoneFX These two are my preferred brokers too, Pepperstone just edges it with customer care, JM resolves issues but it can take 2-3weeks

  • Rebelty_8
    Rebelty (@Rebelty_8) reported

    in and out oh yeah... ice lagged going up but Pepperstone did the move earlier, and a hint.. ;) it is dumping back down ;)

  • Rebelty_8
    Rebelty (@Rebelty_8) reported

    buy this dip in and out, Pepperstone pushed down same and pumped up...

  • Cerci0001
    Cerci (@Cerci0001) reported

    @Dwill101 @carlos_tick @trader_girl1112 Not all brokers are bad, some are good like aaafx, pepperstone or xm, which I have been using for long time.

  • latviacalvinist
    Samuel (@latviacalvinist) reported

    If you want to try the same, I use Pepperstone as my broker. They provide a free alerts service called AutoChartist (or ChartAutist as I keep calling it, which is what it is) which is very accurate. Not sure if Pepperstone serves all countries though. It's a UK broker

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