Pepperstone Outage Map
The map below depicts the most recent cities worldwide where Pepperstone users have reported problems and outages. If you are having an issue with Pepperstone, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Pepperstone users affected:
Pepperstone is an Australian broker based out of Melbourne. It offers full-featured trade execution through multiple platforms, including MetaTrader 4, browser-based entry, and mobile devices. Customers can choose among tradable instruments in a large range of asset classes including forex, index CFDs, commodities, metals and cryptocurrencies.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Prague, Praha | 1 |
| Sigmaringen, Baden-Württemberg | 1 |
| Sheffield, England | 1 |
| Sinsheim, Baden-Württemberg | 1 |
| Swindon, England | 1 |
| Liverpool, England | 1 |
| London, England | 1 |
| Berlin, Berlin | 1 |
| Basingstoke, England | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Pepperstone Issues Reports
Latest outage, problems and issue reports in social media:
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Adam Cochran (adamscochran.eth) (@adamscochran) reported@CL207 Oh no, am I enabling cats gambling problem? IG(.)com is most of the weekend market liquidity but there is some on CMC Markets, Pepperstone, Capital(.)com, Plus500, and retail users eToro. Most of the liq/volume is indexes as well and not individual stocks.
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ACID303 (@ACIDTB303) reported@PepperstoneFX RE:NFLX $20 SPREAD 14 SEP '21 11:30 SERVER TIME:THEY OBSCURED & MINIMIZED FACTS VIA SCREEN DUMPS FROM TRADING VIEW SHOWING $4 SPREAD VS ACTUAL $20 SPREAD I WAS FORCE FED. BLAMES LIQUIDITY PROVIDER & R/OVER.PEPPERSTONE'S RESPONSE:TONE DEAF & UTTERLY INEXCUSABLE!
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Rebelty (@Rebelty_8) reportedbuy this dip in and out, Pepperstone pushed down same and pumped up...
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Rebelty (@Rebelty_8) reportedbuy this dip in and out, Pepperstone pushed down same and pumped up...
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Թɾíղςҽ ՏӀվղíվҽղkօ (@k04082836) reported@PepperstoneFX Pepperstone hanged my money and charged me 1500usdt as penalty charge which is very bad. Is that how you treat your student?! This happened 27th December, 2022
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Rebelty (@Rebelty_8) reportedbuy this dip in and out, Pepperstone pushed down same and pumped up...
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Adam Cochran (adamscochran.eth) (@adamscochran) reported@CL207 Oh no, am I enabling cats gambling problem? IG(.)com is most of the weekend market liquidity but there is some on CMC Markets, Pepperstone, Capital(.)com, Plus500, and retail users eToro. Most of the liq/volume is indexes as well and not individual stocks.
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CompareForexBrokers (@compare_forex) reportedThai traders lose money every month by sticking with high-spread MT4 brokers. We tested the top options and Fusion had the lowest costs with raw spreads from 0.0. IC Markets and Pepperstone also ranked high with fast execution and local payment support. Time to switch.
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Levine C. Black (@thezbdiary) reported@Druidisatrader @_Enzolini I know Boom and Crash are owned by Deriv But vix I doubt. Some Regular Brokers are even Beginning to add Vix to their Platform Like avatrade , Pepperstone and some others they just don’t tag it as vix 70 or 100 they put Vix or Vix 1
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Simon (@Simondeluv) reported@moqu3458 Please I only need $300 to complete my pepperstone training course. My usdt address Tron network TDfkHNfWjqF8DrrQFuLqVz2CSXHHW8xciF
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Ron Hommel (@symbiosis_fx) reportedI really, really don't want to raise an issue with support. I'm trying to resolve this other "Issue" & waiting on #Pepperstone 's Internal Review. But, I've just realized that I recieved a phone call that's it's happening, but not an official email reply 🥺I'm concerned for my $
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HH (@hrci2020) reported@I_Am_The_ICT Does anyone know any good sp500 brokers for eu? I tried pepperstone and plus500, but they are pretty bad
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飞奔的胖子 (@feibendepangzi) reported@0xBalanceXYZ @hibachi_xyz 4. Target Users and Go-to-Market StrategyPrimary addressable market: Institutions (banks, corporate treasuries, macro hedge funds) — they account for ~95% of global FX volume. Retail users: Still supported, especially sophisticated traders who benefit from superior execution and tighter spreads versus traditional brokers (e.g., Pepperstone, IC Markets). Strategic pivot: Originally launched with a more retail/perpetuals focus; rapidly shifting toward institutional infrastructure. Future branding, interface, and product design will explicitly target treasury and bank needs (compliance-first onboarding, private integrations, KYC/AML support). View on intermediaries: Not outright displacement, but functional evolution. Brokers can integrate Hibachi’s infrastructure for better execution while focusing on higher-value services such as compliance, custody, and client-specific workflows.
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Zak (@iamcbzak) reported@PepperstoneFX Pepperstone is down on ctrader no data wtf !!!!
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Rich Auto Concepts LTD 🖥️🚗 (@shadrachRICH) reported@PepperstoneFX Calling Pepperstone Kenya over account 252681 MT4. My Account Manger Amina Francis. Please respond to my mails on funding irregularity so am able to trade. I requested for an MT4 android account but attempt to login after funding says authorization failed.
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