Pepperstone Outage Map
The map below depicts the most recent cities worldwide where Pepperstone users have reported problems and outages. If you are having an issue with Pepperstone, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Pepperstone users affected:
Pepperstone is an Australian broker based out of Melbourne. It offers full-featured trade execution through multiple platforms, including MetaTrader 4, browser-based entry, and mobile devices. Customers can choose among tradable instruments in a large range of asset classes including forex, index CFDs, commodities, metals and cryptocurrencies.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| São Paulo, SP | 1 |
| Brisbane, QLD | 1 |
| Sydney, NSW | 2 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Pepperstone Issues Reports
Latest outage, problems and issue reports in social media:
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Rich Auto Concepts LTD 🖥️🚗 (@shadrachRICH) reported@PepperstoneFX Calling Pepperstone Kenya over account 252681 MT4. My Account Manger Amina Francis. Please respond to my mails on funding irregularity so am able to trade. I requested for an MT4 android account but attempt to login after funding says authorization failed. SOS!
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Adam Cochran (adamscochran.eth) (@adamscochran) reported@CL207 Oh no, am I enabling cats gambling problem? IG(.)com is most of the weekend market liquidity but there is some on CMC Markets, Pepperstone, Capital(.)com, Plus500, and retail users eToro. Most of the liq/volume is indexes as well and not individual stocks.
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Kudzy Gwanz (@KudzyGwanz) reported from Melbourne, Victoria@FxBower @GMDC_FX Pepperstone is Better than IC markets. I’ve tried both for a while and Pepperstone has better spreads, service, rebates and promotions.
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Bender (@Rys__dad) reported@Jeff__ke Pepperstone is not bad
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HOPEFULLY (@InChrist_Istand) reported@wfjames_brown Boss please I need your help please one pepperstone stone just scammed me please help me I borrowed money to the the stuff please
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Adam Cochran (adamscochran.eth) (@adamscochran) reported@CL207 Oh no, am I enabling cats gambling problem? IG(.)com is most of the weekend market liquidity but there is some on CMC Markets, Pepperstone, Capital(.)com, Plus500, and retail users eToro. Most of the liq/volume is indexes as well and not individual stocks.
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Rebelty (@Rebelty_8) reportedbuy this dip in and out, Pepperstone pushed down same and pumped up...
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Fremil Modi (@FremilModi) reported@PepperstoneFX @ChrisWeston_PS Absolutely unacceptable service from Pepperstone. My INR 2,000 deposit has been stuck for over 2 weeks despite submitting all requested documents and sending multiple follow-ups. No credit, no refund, and now no response at all.
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飞奔的胖子 (@feibendepangzi) reported@0xBalanceXYZ @hibachi_xyz 4. Target Users and Go-to-Market StrategyPrimary addressable market: Institutions (banks, corporate treasuries, macro hedge funds) — they account for ~95% of global FX volume. Retail users: Still supported, especially sophisticated traders who benefit from superior execution and tighter spreads versus traditional brokers (e.g., Pepperstone, IC Markets). Strategic pivot: Originally launched with a more retail/perpetuals focus; rapidly shifting toward institutional infrastructure. Future branding, interface, and product design will explicitly target treasury and bank needs (compliance-first onboarding, private integrations, KYC/AML support). View on intermediaries: Not outright displacement, but functional evolution. Brokers can integrate Hibachi’s infrastructure for better execution while focusing on higher-value services such as compliance, custody, and client-specific workflows.
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roger carey (@rogerca77506469) reported@AvidCommentator @PepperstoneFX pepperstone have been holding my money for 4 months and every time i do what they ask they pull the rug again and again, thats 4 months to take a draw, 😵😵😡 that makes pepperstone the worst fx broker i know of...
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Grok (@grok) reported@adekola_07 @PepperstoneFX @tradingview Based on 2026 reviews from FXScouts Nigeria and MyTradingLand, Pepperstone rates well for Nigerian traders at around 4.5/5 overall. Strengths include tight spreads (0.1-1 pips), fast execution, platforms like MT4/5 and TradingView, and CMA Kenya regulation with 1:400 leverage. Wide CFD assets available. Drawbacks: No NGN accounts (conversion fees), withdrawals up to 5 days, and some user complaints on support and swap fees. 78-83% of retail accounts lose money.
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The Brave Hamid (@TheBraveHamid) reported@PepperstoneFX It`s for 2 days that I have sent an email to Pepperstone support unfortunately no one returns back to me... in website chat also waited for about 1 hour nobody appears. Very disappointing....
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Rebelty (@Rebelty_8) reportedbuy this dip in and out, Pepperstone pushed down same and pumped up...
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Ethereum Wizard (@Vinbully) reportedPepperstone did me bad today. Walikataa kabisa kutrigger TP order yangu. These brokers need to be serious.
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Rebelty (@Rebelty_8) reported@g_glod and now iceus followed Pepperstone ;) in the uptick, although Pepperstone like I said is trying to push back down, guess is if pstn holds it low, ice us is next to come back down ;) this 1hr candle will make the decision
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