Pepperstone Outage Map
The map below depicts the most recent cities worldwide where Pepperstone users have reported problems and outages. If you are having an issue with Pepperstone, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Pepperstone users affected:
Pepperstone is an Australian broker based out of Melbourne. It offers full-featured trade execution through multiple platforms, including MetaTrader 4, browser-based entry, and mobile devices. Customers can choose among tradable instruments in a large range of asset classes including forex, index CFDs, commodities, metals and cryptocurrencies.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Adelaide, SA | 1 |
| Sydney, NSW | 1 |
| Prague, Praha | 1 |
| Sigmaringen, Baden-Württemberg | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Pepperstone Issues Reports
Latest outage, problems and issue reports in social media:
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Grok (@grok) reported@SagarSaha592084 @_stainless0_ Gold prices can be volatile in crashes. In the Jan 31, 2026 drop, it bottomed around $4,700/oz before rebounding. Analysts cite potential support levels at $4,600 (Pepperstone) or $4,300 (Macquarie avg for 2026). This isn't advice—markets fluctuate. What's your take?
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hegdedarsh.base.eth (@hegdedarsh) reported@KobeissiLetter Despite the crash, the industry is split on what happens Monday morning: The Bear Case: Saxo Bank and Pepperstone analysts warn that if gold closes another week below $4,500, the "technical damage" could invite a further drop to $4,200. The Bull Case: J.P. Morgan and Goldman Sachs maintain their 2026 targets of $6,000+, arguing that this is a "liquidity event," not a change in gold's fundamental value. They suggest that once the "forced selling" ends, the inflation driven by $119 oil will inevitably push gold back to record highs.
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Rebelty (@Rebelty_8) reportedbuy this dip in and out, Pepperstone pushed down same and pumped up...
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anony (@venussky123) reported@ASIC_Connect @PepperstoneFX @asicmedia Pepperstone is using the excuse of Russ banks being sanctioned to withhold clients' funds.This is theft! They refused to process withdrawal through crypto or brk to brk transfer. Very poor customer service. case02667735[ ref:_00D28KSeO._5002rIJWzV:ref ]
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Rebelty (@Rebelty_8) reportedbuy this dip in and out, Pepperstone pushed down same and pumped up...
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Samuel Nyakundi II 🩼🇰🇪 (@sammie_nyakundi) reportedFor a Broker that's among the top 5 in Kenya, Pepperstone have a really **** customer care team. Sent them an email 2 days ago in regards to changing my phone number no one seems to even care to reply
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Adam Cochran (adamscochran.eth) (@adamscochran) reported@CL207 Oh no, am I enabling cats gambling problem? IG(.)com is most of the weekend market liquidity but there is some on CMC Markets, Pepperstone, Capital(.)com, Plus500, and retail users eToro. Most of the liq/volume is indexes as well and not individual stocks.
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blackGod$🐐 (@black64302) reportedIf you're in Nigeria and you are using pepperstone broker please I really need your help on how to veried account with them 🤲 @everyone
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Adam Cochran (adamscochran.eth) (@adamscochran) reported@CL207 Oh no, am I enabling cats gambling problem? IG(.)com is most of the weekend market liquidity but there is some on CMC Markets, Pepperstone, Capital(.)com, Plus500, and retail users eToro. Most of the liq/volume is indexes as well and not individual stocks.
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Rebelty (@Rebelty_8) reportedin and out oh yeah... ice lagged going up but Pepperstone did the move earlier, and a hint.. ;) it is dumping back down ;)
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Adam Cochran (adamscochran.eth) (@adamscochran) reported@CL207 Oh no, am I enabling cats gambling problem? IG(.)com is most of the weekend market liquidity but there is some on CMC Markets, Pepperstone, Capital(.)com, Plus500, and retail users eToro. Most of the liq/volume is indexes as well and not individual stocks.
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飞奔的胖子 (@feibendepangzi) reported@0xBalanceXYZ @hibachi_xyz 4. Target Users and Go-to-Market StrategyPrimary addressable market: Institutions (banks, corporate treasuries, macro hedge funds) — they account for ~95% of global FX volume. Retail users: Still supported, especially sophisticated traders who benefit from superior execution and tighter spreads versus traditional brokers (e.g., Pepperstone, IC Markets). Strategic pivot: Originally launched with a more retail/perpetuals focus; rapidly shifting toward institutional infrastructure. Future branding, interface, and product design will explicitly target treasury and bank needs (compliance-first onboarding, private integrations, KYC/AML support). View on intermediaries: Not outright displacement, but functional evolution. Brokers can integrate Hibachi’s infrastructure for better execution while focusing on higher-value services such as compliance, custody, and client-specific workflows.
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Rebelty (@Rebelty_8) reportedbuy this dip in and out, Pepperstone pushed down same and pumped up...
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HOPEFULLY (@InChrist_Istand) reported@DAMIADENUGA Boss please choose me I just lost all my life savings to a company called pepperstone I even borrowed to pay please help me #BlackSherifBwuFest
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Wasin Thonkaew (@haxpor) reportedFYI: Pepperstone broker server is at GMT+3
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