Pepperstone Outage Map
The map below depicts the most recent cities worldwide where Pepperstone users have reported problems and outages. If you are having an issue with Pepperstone, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Pepperstone users affected:
Pepperstone is an Australian broker based out of Melbourne. It offers full-featured trade execution through multiple platforms, including MetaTrader 4, browser-based entry, and mobile devices. Customers can choose among tradable instruments in a large range of asset classes including forex, index CFDs, commodities, metals and cryptocurrencies.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Sydney, NSW | 1 |
| Poznań, Greater Poland | 1 |
| Hyderabad, TG | 1 |
| Warsaw, Mazovia | 2 |
| Pakenham East, VIC | 1 |
| Slough, England | 1 |
| Port Macquarie, NSW | 1 |
| Palmela, Setúbal | 1 |
| Durban, KwaZulu-Natal | 1 |
| Gold Coast, QLD | 1 |
| Melbourne, VIC | 1 |
| Brisbane, QLD | 1 |
| Siegen, NRW | 1 |
| Crivitz, Mecklenburg-Vorpommern | 1 |
| Gustavo Adolfo Madero, CDMX | 1 |
| Aalen, Baden-Württemberg | 1 |
| Mardan, Khyber Pakhtunkhwa | 1 |
| Stoke-on-Trent, England | 2 |
| Southport, England | 1 |
| Newcastle, NSW | 1 |
| Essingen, Baden-Württemberg | 1 |
| Bremen, Bremen | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Pepperstone Issues Reports
Latest outage, problems and issue reports in social media:
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TraderJun (@RayMichaelJunia) reported@trial_user_ I usually use eToro for some reason even I have IBKR and pepperstone. Am not saying other platforms are not ok thats why I dont also know what's best for crypto hehehe. For me as long as when I withdraw money there are no issues whatsoever hehe 🤷🏽 HNY!
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Phil Hand (@jokerman_59) reportedSo Chris is not ashamed! He damn well should be. No reply from 200 job applications. What did he think was going to happen? Thanks to the Pepperstone bloke, he’s landed on his feet. #australianstory
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Ron Hommel (@symbiosis_fx) reportedin response to their offer. I contacted support over a seperate issue ( to migrate to a vps ) & somehow an internal conversation took place & I recieved a lovely email instructing me to leave. I've been trading with #Pepperstone since 2014 probably longer than 1/2 of their staff
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The Brave Hamid (@TheBraveHamid) reported@PepperstoneFX It`s for 2 days that I have sent an email to Pepperstone support unfortunately no one returns back to me... in website chat also waited for about 1 hour nobody appears. Very disappointing....
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Dinesh Yadav (@dineshydv) reported@guy_raditya @gazarsenal @BestForexMethod mine is pepperstone and its server time is gmt+2.5 think
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ACID303 (@ACIDTB303) reported@PepperstoneFX RE:NFLX $20 SPREAD 14 SEP '21 11:30 SERVER TIME:THEY OBSCURED & MINIMIZED FACTS VIA SCREEN DUMPS FROM TRADING VIEW SHOWING $4 SPREAD VS ACTUAL $20 SPREAD I WAS FORCE FED. BLAMES LIQUIDITY PROVIDER & R/OVER.PEPPERSTONE'S RESPONSE:TONE DEAF & UTTERLY INEXCUSABLE!
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Ron Hommel (@symbiosis_fx) reportedJust read my "support" email from #Pepperstone. Furious, Basically, ignores my "Request" & the attempts to deflect responsibility have started. The agent has ignored key information already supplied earlier in the thread! Why are they already being Nasty!
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Demar Ruiz (@RuizDemar) reported@Alexlin05100708 Yeah Pepperstone is not bad.
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Annie (@annie_anniieee) reported@MabuelaMichey I was into trading when I was younger, but I wish I had chosen regulated ones like fxview, tickmill or pepperstone instead of non regulated ones. And also, reading more on the news would help me to be more aware about everything. #noregrets
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Ron Hommel (@symbiosis_fx) reportedJust off the phone with #pepperstone support! I found out that I had an email sitting at 10.55am in my inbox. I closed out my GBP_USD in drawdown at 11.07am but would've been profitable. Basically, I've been punted! I'm now experiencing a DeJu Vu moment from a dream 2 months ago
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Ron Hommel (@symbiosis_fx) reported2) That he believes that any decent profitable trader leaves #pepperstone & migrates to @FTMO to be funded & their business model is broken. They have to rely on trading against their clients by running a "B" Book. - I must say that the way email responses are structured towards
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Ron Hommel (@symbiosis_fx) reportedI actually gave up exactly 10% in the -"The status of this account is set "close only" You can only close your exisiting positions" Instead of coming to party to resolve & fix the issues. I'm instructed to leave! There goes the Y potential & Track Record. #Pepperstone #Forex
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Get Ryan (@GetRyanV) reported@ECremeens1366 @chasingscratch0 Eli’s finishing move has to be “The Pepperstone” “Eli just pepperstoned The Rock. Now BroMan is handing him his cookie tote and Eli is chowing down with crumbs falling all over The Rock’s lifeless body. What a disgrace. There are no words for what we are witnessing here today”
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Grog the Barbarian (@grog_the) reported@PepperstoneFX I used to trade with PS but it’s just too expensive “From 0” means “higher than 0 most of the time + commissions” Now I use TD365 - with its terrible platform - but ~1\3 of Pepperstone’s all in pricing on the symbols I trade Happy to return if TD365’s pricing is matched
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I'm not the right "TARGET MARKET" -Pepperstone (@symbiosis_fx) reportedWhile waiting for Pepperstone's decision. ( An email from support is not supportive thus far ) I decided to reach out to @spotware to find what other ASIC Australian Broker's use @cTrader The reply: Only 2: ICMarkets & Pepperstone She's, got me gud!
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