Pepperstone Outage Map

The map below depicts the most recent cities worldwide where Pepperstone users have reported problems and outages. If you are having an issue with Pepperstone, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Pepperstone users affected:


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Pepperstone is an Australian broker based out of Melbourne. It offers full-featured trade execution through multiple platforms, including MetaTrader 4, browser-based entry, and mobile devices. Customers can choose among tradable instruments in a large range of asset classes including forex, index CFDs, commodities, metals and cryptocurrencies.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Woking, England 4
Brisbane, QLD 3
Berlin, Land Berlin 3
Maidstone, England 3
Lima, Provincia de Lima 3
Sydney, NSW 2
Castleford, England 2
Central, Central and Western District 2
Vienna, Wien 2
Bogotá, Distrito Capital de Bogotá 2
Hardheim, Baden-Württemberg Region 1
Bristol, England 1
Santa Cruz de Tenerife, Canary Islands 1
George Town, PNG 1
Arnhem, GLD 1
Amsterdam, nh 1
Villingen-Schwenningen, Baden-Württemberg Region 1
Krimpen aan den IJssel, zh 1
Rio Maior, Distrito de Santarém 1
Selby, England 1
Bonn, NRW 1
London, England 1
Medvode, Medvode 1
Munich, Bavaria 1
Malmö, Skåne län 1
Bremen, Bremen 1
Königswinter, NRW 1
Peterborough, England 1
Dresden, Saxony 1
Southampton, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Pepperstone Issues Reports

Latest outage, problems and issue reports in social media:

  • venussky123 anony (@venussky123) reported

    @ASIC_Connect @PepperstoneFX @asicmedia Pepperstone is using the excuse of Russ banks being sanctioned to withhold clients' funds.This is theft! They refused to process withdrawal through crypto or brk to brk transfer. Very poor customer service. case02667735[ ref:_00D28KSeO._5002rIJWzV:ref ]

  • symbiosis_fx Ron Hommel (@symbiosis_fx) reported

    I've asked #Pepperstone to review their decision to "Close" my account ( therefore losing my Pro Status ) It was in profit + track record will be broken. Should I, "Go Dark" in the meantime? Change my name to an alias? - Quickly "Shut down" this acc! Just frustrated.

  • durenmedan PisangCoklat (@durenmedan) reported

    @DAX40 @Sridhar00681318 I realize that there is a gap cause the broker stop running the dax market from 9pm to 7am gmt. Most of the broker did that. Maybe cause of their LP. Try to check pepperstone. They are running dax 24/5 non stop. Hope this will help

  • symbiosis_fx Ron Hommel (@symbiosis_fx) reported

    I've asked #Pepperstone to review their decision to suddenly "Close" my account ( losing my Pro Status ) It was in profit (50%) + track record will be broken. Should I, "Go Dark" in the meantime? Change my name to an alias? Lay low & Quickly "Hibernate" this account?

  • MadHandleDaniel Daniel Bishop Petrick (@MadHandleDaniel) reported

    Victoria Pepperstone IS NOT the worst name for an @WWENXT star, at this point. @CMPunk

  • iamcbzak Zak (@iamcbzak) reported

    @PepperstoneFX Pepperstone is down on ctrader no data wtf !!!!

  • Dizzy_N_ Dizzy_N_ (@Dizzy_N_) reported

    @I_Am_The_ICT Do about 10 scalps in a row, small lots and gradually big lots, so dey put u in the A book. Or u can go to octafx/ litefinance/ pepperstone & few others. U are not plugged in. Surely u don't mind putting a $1k into bitcoin. I know btc bothers u. u won't have those problems.

  • symbiosis_fx / (@symbiosis_fx) reported

    @thechartist Ah Ok. I thought you started it! Would you object if I reached out to you via Message about "Short Term" solutions. I have to scramble. I've asked Pepperstone to re-consider but judging from a senior support email. It isn't looking good. IDK is she's even passed it on TBH!

  • symbiosis_fx I'm not the right "TARGET MARKET" -Pepperstone (@symbiosis_fx) reported

    While waiting for Pepperstone's decision. ( An email from support is not supportive thus far ) I decided to reach out to @spotware to find what other ASIC Australian Broker's use @cTrader The reply: Only 2: ICMarkets & Pepperstone She's, got me gud!

  • michaelakinmosi Olusegun Akinmosin (@michaelakinmosi) reported

    @DaddyVee4 @FinPlanKaluAja1 I don't recommend Brokers with Offices in Nigeria due to the following reasons. 1. Customer protection 2. Server Type 3. Discipline on Fund withdrawal 4. Higher leverage which favours broker most. Plus some other reasons. I Do ICMarkets and Pepperstone

  • TuanBohlool Tuan Bohlool (@TuanBohlool) reported

    When the dollar goes up, gold goes down. #trading #pepperstone

  • dineshydv Dinesh Yadav (@dineshydv) reported

    @guy_raditya @gazarsenal @BestForexMethod mine is pepperstone and its server time is gmt+2.5 think

  • symbiosis_fx Ron Hommel (@symbiosis_fx) reported

    Just off the phone with #pepperstone support! I found out that I had an email sitting at 10.55am in my inbox. I closed out my GBP_USD in drawdown at 11.07am but would've been profitable. Basically, I've been punted! I'm now experiencing a DeJu Vu moment from a dream 2 months ago

  • symbiosis_fx Ron Hommel (@symbiosis_fx) reported

    I actually gave up exactly 10% in the -"The status of this account is set "close only" You can only close your exisiting positions" Instead of coming to party to resolve & fix the issues. I'm instructed to leave! There goes the Y potential & Track Record. #Pepperstone #Forex

  • annie_anniieee Annie (@annie_anniieee) reported

    @MabuelaMichey I was into trading when I was younger, but I wish I had chosen regulated ones like fxview, tickmill or pepperstone instead of non regulated ones. And also, reading more on the news would help me to be more aware about everything. #noregrets

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