Pepperstone Outage Map
The map below depicts the most recent cities worldwide where Pepperstone users have reported problems and outages. If you are having an issue with Pepperstone, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Pepperstone users affected:
Pepperstone is an Australian broker based out of Melbourne. It offers full-featured trade execution through multiple platforms, including MetaTrader 4, browser-based entry, and mobile devices. Customers can choose among tradable instruments in a large range of asset classes including forex, index CFDs, commodities, metals and cryptocurrencies.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Adelaide, SA | 1 |
| Sydney, NSW | 1 |
| Prague, Praha | 1 |
| Sigmaringen, Baden-Württemberg | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Pepperstone Issues Reports
Latest outage, problems and issue reports in social media:
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RAD smart chain (@RADsmartChain) reportedOur technical team is making every effort to solve the signal connection issue with Pepperstone Securities' port. Please be patient and wait!
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Rebelty (@Rebelty_8) reportedin and out oh yeah... ice lagged going up but Pepperstone did the move earlier, and a hint.. ;) it is dumping back down ;)
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Rebelty (@Rebelty_8) reportedin and out oh yeah... ice lagged going up but Pepperstone did the move earlier, and a hint.. ;) it is dumping back down ;)
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maryorwah (@omotoburewa) reported@PepperstoneFX I'm seriously having issue with my pepperstone trade but the funniest is they capitalize on my mistake with a huge reversal amount to be paid as penalty charge which is very bad. Imagine I want to earn 24 USDT and was charged 1500 USDT as penalty.
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PisangCoklat (@durenmedan) reported@DAX40 @Sridhar00681318 I realize that there is a gap cause the broker stop running the dax market from 9pm to 7am gmt. Most of the broker did that. Maybe cause of their LP. Try to check pepperstone. They are running dax 24/5 non stop. Hope this will help
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Samuel Nyakundi II 🩼🇰🇪 (@sammie_nyakundi) reportedFor a Broker that's among the top 5 in Kenya, Pepperstone have a really **** customer care team. Sent them an email 2 days ago in regards to changing my phone number no one seems to even care to reply
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anony (@venussky123) reported@asicmedia @PepperstoneFX @ASIC_Connect I would like to raise the issue of Pepperstone withholding clients' funds illegally without offering solutions. Very poor customer service. Support case02667735[ ref:_00D28KSeO._5002rIJWzV:ref ]
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Dizzy_N_ (@Dizzy_N_) reported@I_Am_The_ICT Do about 10 scalps in a row, small lots and gradually big lots, so dey put u in the A book. Or u can go to octafx/ litefinance/ pepperstone & few others. U are not plugged in. Surely u don't mind putting a $1k into bitcoin. I know btc bothers u. u won't have those problems.
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Mubarak DoItYourSelf ICT Student (@JustMDIY) reported@YusufTrader1 @collinsromanus8 Please help me out, I am seeing same price levels for US500, Na100 and US30 on both pepperstone and ICmarkets but currently the high of US500 is 3951.0 but I am higher figures than what have hear comparing my chart with ICT's. Pls why the ....
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Rebelty (@Rebelty_8) reported@mahmoudchit05 yes.. I am hoping for it :) I rather say how much points/$ it will move then the price since brokers show different price, I trade with Pepperstone and my price is now 9,592 $ but yes these are targets and support areas if it goes down.. if it goes up then we have max 1,100$
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Adam Cochran (adamscochran.eth) (@adamscochran) reported@CL207 Oh no, am I enabling cats gambling problem? IG(.)com is most of the weekend market liquidity but there is some on CMC Markets, Pepperstone, Capital(.)com, Plus500, and retail users eToro. Most of the liq/volume is indexes as well and not individual stocks.
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Ron Hommel (@symbiosis_fx) reportedin response to their offer. I contacted support over a seperate issue ( to migrate to a vps ) & somehow an internal conversation took place & I recieved a lovely email instructing me to leave. I've been trading with #Pepperstone since 2014 probably longer than 1/2 of their staff
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Rebelty (@Rebelty_8) reportedin and out oh yeah... ice lagged going up but Pepperstone did the move earlier, and a hint.. ;) it is dumping back down ;)
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𝘜𝘮𝘢𝘳 𝘈. (@nakwaati) reported@SelasiTechs i thought so too. the 4 give me connecting issues sometime when i wan link to my pepperstone
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blackGod$🐐 (@black64302) reportedIf you're in Nigeria and you are using pepperstone broker please I really need your help on how to veried account with them 🤲 @everyone