Pepperstone

Pepperstone Outage Map

The map below depicts the most recent cities worldwide where Pepperstone users have reported problems and outages. If you are having an issue with Pepperstone, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Pepperstone users affected:

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Pepperstone is an Australian broker based out of Melbourne. It offers full-featured trade execution through multiple platforms, including MetaTrader 4, browser-based entry, and mobile devices. Customers can choose among tradable instruments in a large range of asset classes including forex, index CFDs, commodities, metals and cryptocurrencies.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Singapore, Central Singapore Community Development Council 6
Sydney, NSW 2
Ulan Bator, Ulaanbaatar Hot 2
Kuala Lumpur, KUL 1
Seremban, NSN 1
Central, Central and Western District 1
Santiago, Región Metropolitana 1
Asunción, Asunción 1
's-Hertogenbosch, nb 1
Elk Grove, CA 1
Dresden, Saxony 1
Cascavel, PR 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Pepperstone Issues Reports

Latest outage, problems and issue reports in social media:

  • venussky123 anony (@venussky123) reported

    @PepperstoneFX @PepperstoneFX @asicmedia Pepperstone is using the excuse of Russ banks being sanctioned to withhold clients' funds.This is theft! They refused to process withdrawal through crypto or brk to brk transfer. Very poor customer service. case02667735[ ref:_00D28KSeO._5002rIJWzV:ref ]

  • KudzyGwanz Kudzy Gwanz (@KudzyGwanz) reported from Melbourne, State of Victoria

    @GMDC_FX @FxBower Pepperstone is Better than IC markets. I’ve tried both for a while and Pepperstone has better spreads, service, rebates and promotions.

  • venussky123 anony (@venussky123) reported

    @asicmedia @PepperstoneFX @ASIC_Connect I would like to raise the issue of Pepperstone withholding clients' funds illegally without offering solutions. Very poor customer service. Support case02667735[ ref:_00D28KSeO._5002rIJWzV:ref ]

  • KudzyGwanz Kudzy Gwanz (@KudzyGwanz) reported from Melbourne, State of Victoria

    @FxBower @GMDC_FX Pepperstone is Better than IC markets. I’ve tried both for a while and Pepperstone has better spreads, service, rebates and promotions.

  • itslindseeey LINDSEY (@itslindseeey) reported

    wtf is the pepperstone atp rankings

  • symbiosis_fx Ron Hommel (@symbiosis_fx) reported

    I've asked #Pepperstone to review their decision to "Close" my account ( therefore losing my Pro Status ) It was in profit + track record will be broken. Should I, "Go Dark" in the meantime? Change my name to an alias? - Quickly "Shut down" this acc! Just frustrated.

  • latviacalvinist Samuel (@latviacalvinist) reported

    If you want to try the same, I use Pepperstone as my broker. They provide a free alerts service called AutoChartist (or ChartAutist as I keep calling it, which is what it is) which is very accurate. Not sure if Pepperstone serves all countries though. It's a UK broker

  • symbiosis_fx Ron Hommel (@symbiosis_fx) reported

    in response to their offer. I contacted support over a seperate issue ( to migrate to a vps ) & somehow an internal conversation took place & I recieved a lovely email instructing me to leave. I've been trading with #Pepperstone since 2014 probably longer than 1/2 of their staff

  • Dizzy_N_ Dizzy_N_ (@Dizzy_N_) reported

    @I_Am_The_ICT Do about 10 scalps in a row, small lots and gradually big lots, so dey put u in the A book. Or u can go to octafx/ litefinance/ pepperstone & few others. U are not plugged in. Surely u don't mind putting a $1k into bitcoin. I know btc bothers u. u won't have those problems.

  • dineshydv Dinesh Yadav (@dineshydv) reported

    @guy_raditya @gazarsenal @BestForexMethod mine is pepperstone and its server time is gmt+2.5 think

  • durenmedan PisangCoklat (@durenmedan) reported

    @DAX40 @Sridhar00681318 I realize that there is a gap cause the broker stop running the dax market from 9pm to 7am gmt. Most of the broker did that. Maybe cause of their LP. Try to check pepperstone. They are running dax 24/5 non stop. Hope this will help

  • venussky123 anony (@venussky123) reported

    @ASIC_Connect @PepperstoneFX @asicmedia Pepperstone is using the excuse of Russ banks being sanctioned to withhold clients' funds.This is theft! They refused to process withdrawal through crypto or brk to brk transfer. Very poor customer service. case02667735[ ref:_00D28KSeO._5002rIJWzV:ref ]

  • symbiosis_fx Ron Hommel (@symbiosis_fx) reported

    I actually gave up exactly 10% in the -"The status of this account is set "close only" You can only close your exisiting positions" Instead of coming to party to resolve & fix the issues. I'm instructed to leave! There goes the Y potential & Track Record. #Pepperstone #Forex

  • symbiosis_fx Ron Hommel (@symbiosis_fx) reported

    I really, really don't want to raise an issue with support. I'm trying to resolve this other "Issue" & waiting on #Pepperstone 's Internal Review. But, I've just realized that I recieved a phone call that's it's happening, but not an official email reply 🥺I'm concerned for my $

  • symbiosis_fx Ron Hommel (@symbiosis_fx) reported

    I've asked #Pepperstone to review their decision to suddenly "Close" my account ( losing my Pro Status ) It was in profit (50%) + track record will be broken. Should I, "Go Dark" in the meantime? Change my name to an alias? Lay low & Quickly "Hibernate" this account?

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