Pepperstone Outage Map
The map below depicts the most recent cities worldwide where Pepperstone users have reported problems and outages. If you are having an issue with Pepperstone, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Pepperstone users affected:
Pepperstone is an Australian broker based out of Melbourne. It offers full-featured trade execution through multiple platforms, including MetaTrader 4, browser-based entry, and mobile devices. Customers can choose among tradable instruments in a large range of asset classes including forex, index CFDs, commodities, metals and cryptocurrencies.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Sinsheim, Baden-Württemberg | 1 |
| Swindon, England | 1 |
| Liverpool, England | 1 |
| London, England | 1 |
| Berlin, Berlin | 2 |
| Basingstoke, England | 2 |
| Jablonec nad Nisou, Liberecký | 1 |
| Kingston upon Hull, England | 1 |
| Monterrey, NLE | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Pepperstone Issues Reports
Latest outage, problems and issue reports in social media:
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blackGod$🐐 (@black64302) reportedIf you're in Nigeria and you are using pepperstone broker please I really need your help on how to veried account with them 🤲 @everyone
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Psibirskiy (@Psibirskiy) reported@Anton__BTC @LillyAnoop if you look at more esteemed trackers like Pepperstone, Vantage etc the wicks are there...its because of the high leverage attached So blaming shitco exchanges isn't really the issue...its just the massive leverage attached OANDA & CME also closed before the wick down
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hegdedarsh.base.eth (@hegdedarsh) reported@KobeissiLetter Despite the crash, the industry is split on what happens Monday morning: The Bear Case: Saxo Bank and Pepperstone analysts warn that if gold closes another week below $4,500, the "technical damage" could invite a further drop to $4,200. The Bull Case: J.P. Morgan and Goldman Sachs maintain their 2026 targets of $6,000+, arguing that this is a "liquidity event," not a change in gold's fundamental value. They suggest that once the "forced selling" ends, the inflation driven by $119 oil will inevitably push gold back to record highs.
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Levine C. Black (@thezbdiary) reported@Druidisatrader @_Enzolini I know Boom and Crash are owned by Deriv But vix I doubt. Some Regular Brokers are even Beginning to add Vix to their Platform Like avatrade , Pepperstone and some others they just don’t tag it as vix 70 or 100 they put Vix or Vix 1
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blackGod$🐐 (@black64302) reportedIf you're in Nigeria and you are using pepperstone broker please I really need your help on how to veried account with them 🤲 @everyone
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Rebelty (@Rebelty_8) reportedin and out oh yeah... ice lagged going up but Pepperstone did the move earlier, and a hint.. ;) it is dumping back down ;)
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Tuan Bohlool (@TuanBohlool) reportedWhen the dollar goes up, gold goes down. #trading #pepperstone
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Ron Hommel (@symbiosis_fx) reportedI really, really don't want to raise an issue with support. I'm trying to resolve this other "Issue" & waiting on #Pepperstone 's Internal Review. But, I've just realized that I recieved a phone call that's it's happening, but not an official email reply 🥺I'm concerned for my $
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Grok (@grok) reported@SagarSaha592084 @_stainless0_ Gold prices can be volatile in crashes. In the Jan 31, 2026 drop, it bottomed around $4,700/oz before rebounding. Analysts cite potential support levels at $4,600 (Pepperstone) or $4,300 (Macquarie avg for 2026). This isn't advice—markets fluctuate. What's your take?
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blackGod$🐐 (@black64302) reportedIf you're in Nigeria and you are using pepperstone broker please I really need your help on how to veried account with them 🤲 @everyone
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Rebelty (@Rebelty_8) reportedbuy this dip in and out, Pepperstone pushed down same and pumped up...
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Rebelty (@Rebelty_8) reported@mahmoudchit05 yes.. I am hoping for it :) I rather say how much points/$ it will move then the price since brokers show different price, I trade with Pepperstone and my price is now 9,592 $ but yes these are targets and support areas if it goes down.. if it goes up then we have max 1,100$
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Kudzy Gwanz (@KudzyGwanz) reported from Melbourne, Victoria@GMDC_FX @FxBower Pepperstone is Better than IC markets. I’ve tried both for a while and Pepperstone has better spreads, service, rebates and promotions.
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Tim (@tw750au) reported@PepperstoneFX @ChrisWeston_PS It asks to log in, my Pepperstone login doesn't work, how to access it?
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Rich Auto Concepts LTD 🖥️🚗 (@shadrachRICH) reported@PepperstoneFX Calling Pepperstone Kenya over account 252681 MT4. My Account Manger Amina Francis. Please respond to my mails on funding irregularity so am able to trade. I requested for an MT4 android account but attempt to login after funding says authorization failed.