Pepperstone Outage Map
The map below depicts the most recent cities worldwide where Pepperstone users have reported problems and outages. If you are having an issue with Pepperstone, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Pepperstone users affected:
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Withdrawals
Pepperstone is an Australian broker based out of Melbourne. It offers full-featured trade execution through multiple platforms, including MetaTrader 4, browser-based entry, and mobile devices. Customers can choose among tradable instruments in a large range of asset classes including forex, index CFDs, commodities, metals and cryptocurrencies.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Berlin, Land Berlin | 2 |
| Düsseldorf, NRW | 1 |
| Perth, WA | 1 |
| Caloocan City, National Capital Region | 1 |
| Chorzów, Województwo Śląskie | 1 |
| Dortmund, NRW | 1 |
| Sydney, NSW | 1 |
| Riga, Rīga | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Pepperstone Issues Reports
Latest outage, problems and issue reports in social media:
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The Brave Hamid
(@TheBraveHamid) reported
@PepperstoneFX It`s for 2 days that I have sent an email to Pepperstone support unfortunately no one returns back to me... in website chat also waited for about 1 hour nobody appears. Very disappointing....
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(@symbiosis_fx) reported
@thechartist Ah Ok. I thought you started it! Would you object if I reached out to you via Message about "Short Term" solutions. I have to scramble. I've asked Pepperstone to re-consider but judging from a senior support email. It isn't looking good. IDK is she's even passed it on TBH!
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Samuel
(@latviacalvinist) reported
If you want to try the same, I use Pepperstone as my broker. They provide a free alerts service called AutoChartist (or ChartAutist as I keep calling it, which is what it is) which is very accurate. Not sure if Pepperstone serves all countries though. It's a UK broker
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Daniel Bishop Petrick
(@MadHandleDaniel) reported
Victoria Pepperstone IS NOT the worst name for an @WWENXT star, at this point. @CMPunk
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LINDSEY
(@itslindseeey) reported
wtf is the pepperstone atp rankings
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Olusegun Akinmosin
(@michaelakinmosi) reported
@DaddyVee4 @FinPlanKaluAja1 I don't recommend Brokers with Offices in Nigeria due to the following reasons. 1. Customer protection 2. Server Type 3. Discipline on Fund withdrawal 4. Higher leverage which favours broker most. Plus some other reasons. I Do ICMarkets and Pepperstone
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Ron Hommel
(@symbiosis_fx) reported
in response to their offer. I contacted support over a seperate issue ( to migrate to a vps ) & somehow an internal conversation took place & I recieved a lovely email instructing me to leave. I've been trading with #Pepperstone since 2014 probably longer than 1/2 of their staff
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PisangCoklat
(@durenmedan) reported
@DAX40 @Sridhar00681318 I realize that there is a gap cause the broker stop running the dax market from 9pm to 7am gmt. Most of the broker did that. Maybe cause of their LP. Try to check pepperstone. They are running dax 24/5 non stop. Hope this will help
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Andrey Rublev Updates
(@game_rublev) reported
*Pepperstone has a bug in my country or didn't updated. I couldn't take the stats from there.
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Ron Hommel
(@symbiosis_fx) reported
I actually gave up exactly 10% in the -"The status of this account is set "close only" You can only close your exisiting positions" Instead of coming to party to resolve & fix the issues. I'm instructed to leave! There goes the Y potential & Track Record. #Pepperstone #Forex
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anony
(@venussky123) reported
@asicmedia @PepperstoneFX @ASIC_Connect I would like to raise the issue of Pepperstone withholding clients' funds illegally without offering solutions. Very poor customer service. Support case02667735[ ref:_00D28KSeO._5002rIJWzV:ref ]
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Ron Hommel
(@symbiosis_fx) reported
I've asked #Pepperstone to review their decision to suddenly "Close" my account ( losing my Pro Status ) It was in profit (50%) + track record will be broken. Should I, "Go Dark" in the meantime? Change my name to an alias? Lay low & Quickly "Hibernate" this account?
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Annie
(@annie_anniieee) reported
@MabuelaMichey I was into trading when I was younger, but I wish I had chosen regulated ones like fxview, tickmill or pepperstone instead of non regulated ones. And also, reading more on the news would help me to be more aware about everything. #noregrets
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anony
(@venussky123) reported
@PepperstoneFX @asicmedia Pepperstone is using the excuse of Russ banks being sanctioned to withhold clients' funds.This is theft! They refused to process withdrawal through crypto or brk to brk transfer. Very poor customer service. case02667735[ ref:_00D28KSeO._5002rIJWzV:ref ]
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Kudzy Gwanz
(@KudzyGwanz) reported
from
Melbourne, State of Victoria
@GMDC_FX @FxBower Pepperstone is Better than IC markets. I’ve tried both for a while and Pepperstone has better spreads, service, rebates and promotions.
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