Pepperstone status: trading issues and outage reports
Problems detected
Users are reporting problems related to: trading platform, website and login.
Full Outage Map
Pepperstone is an Australian broker based out of Melbourne. It offers full-featured trade execution through multiple platforms, including MetaTrader 4, browser-based entry, and mobile devices. Customers can choose among tradable instruments in a large range of asset classes including forex, index CFDs, commodities, metals and cryptocurrencies.
Problems in the last 24 hours
The graph below depicts the number of Pepperstone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
May 18: Problems at Pepperstone
Pepperstone is having issues since 05:20 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Pepperstone users through our website.
- Trading platform (69%)
- Website (23%)
- Login (8%)
Live Outage Map
The most recent Pepperstone outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Berlin
|
Trading platform | 24 minutes ago |
 Basingstoke
|
Website | 26 minutes ago |
 Jablonec nad Nisou
|
Trading platform | 11 days ago |
|
Kingston upon Hull
|
Login | 26 days ago |
|
Basingstoke
|
Website | 26 days ago |
 Monterrey
|
Login | 1 month ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Pepperstone Issues Reports
Latest outage, problems and issue reports in social media:
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Rebelty (@Rebelty_8) reportedin and out oh yeah... ice lagged going up but Pepperstone did the move earlier, and a hint.. ;) it is dumping back down ;)
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Ron Hommel (@symbiosis_fx) reportedJust read my "support" email from #Pepperstone. Furious, Basically, ignores my "Request" & the attempts to deflect responsibility have started. The agent has ignored key information already supplied earlier in the thread! Why are they already being Nasty!
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Kudzy Gwanz (@KudzyGwanz) reported from Melbourne, Victoria@GMDC_FX @FxBower Pepperstone is Better than IC markets. I’ve tried both for a while and Pepperstone has better spreads, service, rebates and promotions.
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hegdedarsh.base.eth (@hegdedarsh) reported@KobeissiLetter Despite the crash, the industry is split on what happens Monday morning: The Bear Case: Saxo Bank and Pepperstone analysts warn that if gold closes another week below $4,500, the "technical damage" could invite a further drop to $4,200. The Bull Case: J.P. Morgan and Goldman Sachs maintain their 2026 targets of $6,000+, arguing that this is a "liquidity event," not a change in gold's fundamental value. They suggest that once the "forced selling" ends, the inflation driven by $119 oil will inevitably push gold back to record highs.
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Tim (@tw750au) reported@PepperstoneFX @ChrisWeston_PS It asks to log in, my Pepperstone login doesn't work, how to access it?
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CompareForexBrokers (@compare_forex) reportedThai traders lose money every month by sticking with high-spread MT4 brokers. We tested the top options and Fusion had the lowest costs with raw spreads from 0.0. IC Markets and Pepperstone also ranked high with fast execution and local payment support. Time to switch.
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Dee Dee (វណ្ណឌី) (@the_westender) reported@traderjulesk @the5erstrading Yeah, a few commenters said that others using cTrader on other firms were the same but they didn't specify which firms. Anyway, I can't trust cTrader with 5ers now. I have accounts with Pepperstone, OANDA, Exness, and others and no flash dump or gap down was shown. Disappointed. I had high hopes for 5ers too, but this experience taints it a bit.
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Rebelty (@Rebelty_8) reportedbuy this dip in and out, Pepperstone pushed down same and pumped up...
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Rebelty (@Rebelty_8) reportedbuy this dip in and out, Pepperstone pushed down same and pumped up...
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anony (@venussky123) reported@PepperstoneFX @PepperstoneFX @asicmedia Pepperstone is using the excuse of Russ banks being sanctioned to withhold clients' funds.This is theft! They refused to process withdrawal through crypto or brk to brk transfer. Very poor customer service. case02667735[ ref:_00D28KSeO._5002rIJWzV:ref ]
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CHARGEBACKTOOLS (@Chargebacktools) reported@rhema_tunde @Hope_On__God @Ekitipikin The #pepperstone are BIG SCAMMERS, send us a private message we can help you recover your money from #pepperstone
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Rebelty (@Rebelty_8) reportedin and out oh yeah... ice lagged going up but Pepperstone did the move earlier, and a hint.. ;) it is dumping back down ;)
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Rebelty (@Rebelty_8) reportedbuy this dip in and out, Pepperstone pushed down same and pumped up...
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Ron Hommel (@symbiosis_fx) reportedI actually gave up exactly 10% in the -"The status of this account is set "close only" You can only close your exisiting positions" Instead of coming to party to resolve & fix the issues. I'm instructed to leave! There goes the Y potential & Track Record. #Pepperstone #Forex
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Samuel (@latviacalvinist) reportedIf you want to try the same, I use Pepperstone as my broker. They provide a free alerts service called AutoChartist (or ChartAutist as I keep calling it, which is what it is) which is very accurate. Not sure if Pepperstone serves all countries though. It's a UK broker
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Rich Auto Concepts LTD 🖥️🚗 (@shadrachRICH) reported@PepperstoneFX Calling Pepperstone Kenya over account 252681 MT4. My Account Manger Amina Francis. Please respond to my mails on funding irregularity so am able to trade. I requested for an MT4 android account but attempt to login after funding says authorization failed.
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mariadavid (@mariadavido) reported@Ibrahim40930280 @PepperstoneFX Real pepperstone have an app not link to login and they use email
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RAD smart chain (@RADsmartChain) reportedOur technical team is making every effort to solve the signal connection issue with Pepperstone Securities' port. Please be patient and wait!
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Rebelty (@Rebelty_8) reportedbuy this dip in and out, Pepperstone pushed down same and pumped up...
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Adam Cochran (adamscochran.eth) (@adamscochran) reported@CL207 Oh no, am I enabling cats gambling problem? IG(.)com is most of the weekend market liquidity but there is some on CMC Markets, Pepperstone, Capital(.)com, Plus500, and retail users eToro. Most of the liq/volume is indexes as well and not individual stocks.
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Adam Cochran (adamscochran.eth) (@adamscochran) reported@CL207 Oh no, am I enabling cats gambling problem? IG(.)com is most of the weekend market liquidity but there is some on CMC Markets, Pepperstone, Capital(.)com, Plus500, and retail users eToro. Most of the liq/volume is indexes as well and not individual stocks.
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PisangCoklat (@durenmedan) reported@DAX40 @Sridhar00681318 I realize that there is a gap cause the broker stop running the dax market from 9pm to 7am gmt. Most of the broker did that. Maybe cause of their LP. Try to check pepperstone. They are running dax 24/5 non stop. Hope this will help
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Rebelty (@Rebelty_8) reportedin and out oh yeah... ice lagged going up but Pepperstone did the move earlier, and a hint.. ;) it is dumping back down ;)
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blackGod$🐐 (@black64302) reportedIf you're in Nigeria and you are using pepperstone broker please I really need your help on how to veried account with them 🤲 @everyone
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roger carey (@brucegreenroger) reported@PepperstoneFX pepperstone sold my data to google and because google cant get it/hack it from my computer, they locked me out of of my banking till i give them access, by way of using google chrome, so they ignored me 3 months, fix it or see you in court with CFTC ASIC SEC
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Mubarak DoItYourSelf ICT Student (@JustMDIY) reported@YusufTrader1 @collinsromanus8 Please help me out, I am seeing same price levels for US500, Na100 and US30 on both pepperstone and ICmarkets but currently the high of US500 is 3951.0 but I am higher figures than what have hear comparing my chart with ICT's. Pls why the ....
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Rebelty (@Rebelty_8) reportedbuy this dip in and out, Pepperstone pushed down same and pumped up...
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Levine C. Black (@thezbdiary) reported@Druidisatrader @_Enzolini I know Boom and Crash are owned by Deriv But vix I doubt. Some Regular Brokers are even Beginning to add Vix to their Platform Like avatrade , Pepperstone and some others they just don’t tag it as vix 70 or 100 they put Vix or Vix 1
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Ron Hommel (@symbiosis_fx) reportedI've asked #Pepperstone to review their decision to suddenly "Close" my account ( losing my Pro Status ) It was in profit (50%) + track record will be broken. Should I, "Go Dark" in the meantime? Change my name to an alias? Lay low & Quickly "Hibernate" this account?
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Simon (@Simondeluv) reported@moqu3458 Please I only need $300 to complete my pepperstone training course. My usdt address Tron network TDfkHNfWjqF8DrrQFuLqVz2CSXHHW8xciF