Pepperstone status: trading issues and outage reports
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Full Outage Map
Pepperstone is an Australian broker based out of Melbourne. It offers full-featured trade execution through multiple platforms, including MetaTrader 4, browser-based entry, and mobile devices.ο»Ώ Customers can choose among tradable instruments in a large range of asset classes including forex, index CFDs, commodities, metals and cryptocurrencies.
Problems in the last 24 hours
The graph below depicts the number of Pepperstone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Pepperstone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Pepperstone users through our website.
- Trading platform (67%)
- Withdrawals (11%)
- Website (11%)
- Login (11%)
Live Outage Map
The most recent Pepperstone outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 SΓ£o Paulo
|
Website | 11 days ago |
 Brisbane
|
Withdrawals | 11 days ago |
|
Sydney
|
Trading platform | 11 days ago |
|
Sydney
|
Trading platform | 12 days ago |
|
Adelaide
|
Trading platform | 1 month ago |
|
Sydney
|
Login | 1 month ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Pepperstone Issues Reports
Latest outage, problems and issue reports in social media:
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Adam Cochran (adamscochran.eth) (@adamscochran) reported@CL207 Oh no, am I enabling cats gambling problem? IG(.)com is most of the weekend market liquidity but there is some on CMC Markets, Pepperstone, Capital(.)com, Plus500, and retail users eToro. Most of the liq/volume is indexes as well and not individual stocks.
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blackGod$π (@black64302) reportedIf you're in Nigeria and you are using pepperstone broker please I really need your help on how to veried account with them π€² @everyone
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PisangCoklat (@durenmedan) reported@DAX40 @Sridhar00681318 I realize that there is a gap cause the broker stop running the dax market from 9pm to 7am gmt. Most of the broker did that. Maybe cause of their LP. Try to check pepperstone. They are running dax 24/5 non stop. Hope this will help
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Meja (@Sen_p_a_i) reported@_Ghyllbraford @JustMarketsCom @PepperstoneFX These two are my preferred brokers too, Pepperstone just edges it with customer care, JM resolves issues but it can take 2-3weeks
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Rebelty (@Rebelty_8) reportedbuy this dip in and out, Pepperstone pushed down same and pumped up...
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Rich Auto Concepts LTD π₯οΈπ (@shadrachRICH) reported@PepperstoneFX Calling Pepperstone Kenya over account 252681 MT4. My Account Manger Amina Francis. Please respond to my mails on funding irregularity so am able to trade. I requested for an MT4 android account but attempt to login after funding says authorization failed. SOS!
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Rebelty (@Rebelty_8) reportedbuy this dip in and out, Pepperstone pushed down same and pumped up...
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Rebelty (@Rebelty_8) reportedbuy this dip in and out, Pepperstone pushed down same and pumped up...
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Bender (@Rys__dad) reported@Jeff__ke Pepperstone is not bad
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Boniface Munyaka (@EngineerMunyaka) reported@PepperstoneFX @Pepperstone Worst broker I've dealt with. My withdrawal never reached my bank despite all my banking details being correct. Instead of taking responsibility, I was told to chase my bank while support kept making promises they never kept. Unprofessional and disappointing.
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Rebelty (@Rebelty_8) reportedbuy this dip in and out, Pepperstone pushed down same and pumped up...
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blackGod$π (@black64302) reportedIf you're in Nigeria and you are using pepperstone broker please I really need your help on how to veried account with them π€² @everyone
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Mubarak DoItYourSelf ICT Student (@JustMDIY) reported@YusufTrader1 @collinsromanus8 Please help me out, I am seeing same price levels for US500, Na100 and US30 on both pepperstone and ICmarkets but currently the high of US500 is 3951.0 but I am higher figures than what have hear comparing my chart with ICT's. Pls why the ....
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Rebelty (@Rebelty_8) reportedpepperstone cash had a gap down of almost 500$, from 7,418 $ down to 6,933 $ now trading close to ice cash
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Psibirskiy (@Psibirskiy) reported@Anton__BTC @LillyAnoop if you look at more esteemed trackers like Pepperstone, Vantage etc the wicks are there...its because of the high leverage attached So blaming shitco exchanges isn't really the issue...its just the massive leverage attached OANDA & CME also closed before the wick down
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Ron Hommel (@symbiosis_fx) reportedJust off the phone with #pepperstone support! I found out that I had an email sitting at 10.55am in my inbox. I closed out my GBP_USD in drawdown at 11.07am but would've been profitable. Basically, I've been punted! I'm now experiencing a DeJu Vu moment from a dream 2 months ago
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J T (@mrmontana27) reported from Iztacalco, Mexico CityWhy @cTrader is so unstable right now? π«€ itβs not working on Pepperstone, FxPro and IC Markets.
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Swift Journal (@_swiftjournal) reported@WATSOtrading @BLVKWATCH We support Pepperstone. You should be able log on and get an mt4 account to attach to Swift
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Rebelty (@Rebelty_8) reportedbuy this dip in and out, Pepperstone pushed down same and pumped up...
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CHARGEBACKTOOLS (@Chargebacktools) reported@gen2gibssy @DubemAsike @PepperstoneFX The #pepperstone are BIG SCAMMERS, send us a private message we can help you recover your money from #pepperstone
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Rebelty (@Rebelty_8) reportedin and out oh yeah... ice lagged going up but Pepperstone did the move earlier, and a hint.. ;) it is dumping back down ;)
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hegdedarsh.base.eth (@hegdedarsh) reported@KobeissiLetter Despite the crash, the industry is split on what happens Monday morning: The Bear Case: Saxo Bank and Pepperstone analysts warn that if gold closes another week below $4,500, the "technical damage" could invite a further drop to $4,200. The Bull Case: J.P. Morgan and Goldman Sachs maintain their 2026 targets of $6,000+, arguing that this is a "liquidity event," not a change in gold's fundamental value. They suggest that once the "forced selling" ends, the inflation driven by $119 oil will inevitably push gold back to record highs.
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Rebelty (@Rebelty_8) reportedin and out oh yeah... ice lagged going up but Pepperstone did the move earlier, and a hint.. ;) it is dumping back down ;)
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Ethereum Wizard (@Vinbully) reportedPepperstone did me bad today. Walikataa kabisa kutrigger TP order yangu. These brokers need to be serious.
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The Brave Hamid (@TheBraveHamid) reported@PepperstoneFX It`s for 2 days that I have sent an email to Pepperstone support unfortunately no one returns back to me... in website chat also waited for about 1 hour nobody appears. Very disappointing....
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Samuel (@latviacalvinist) reportedIf you want to try the same, I use Pepperstone as my broker. They provide a free alerts service called AutoChartist (or ChartAutist as I keep calling it, which is what it is) which is very accurate. Not sure if Pepperstone serves all countries though. It's a UK broker
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Ron Hommel (@symbiosis_fx) reportedJust read my "support" email from #Pepperstone. Furious, Basically, ignores my "Request" & the attempts to deflect responsibility have started. The agent has ignored key information already supplied earlier in the thread! Why are they already being Nasty!
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roger carey (@rogerca77506469) reported@AvidCommentator @PepperstoneFX pepperstone have been holding my money for 4 months and every time i do what they ask they pull the rug again and again, thats 4 months to take a draw, π΅π΅π‘ that makes pepperstone the worst fx broker i know of...
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Santo (@sonnyk87) reported@bluewolfpack1 Close your short. Stop shorting a bull. Either your a paid Pepperstone actor. Or You are having trouble being out of the comfort zone of a trading desk Market keeps making new highs mate. Itβs a futile war.
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Adam Cochran (adamscochran.eth) (@adamscochran) reported@CL207 Oh no, am I enabling cats gambling problem? IG(.)com is most of the weekend market liquidity but there is some on CMC Markets, Pepperstone, Capital(.)com, Plus500, and retail users eToro. Most of the liq/volume is indexes as well and not individual stocks.