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Pepperstone

Pepperstone status: trading issues and outage reports

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Full Outage Map

Pepperstone is an Australian broker based out of Melbourne. It offers full-featured trade execution through multiple platforms, including MetaTrader 4, browser-based entry, and mobile devices. Customers can choose among tradable instruments in a large range of asset classes including forex, index CFDs, commodities, metals and cryptocurrencies.

Problems in the last 24 hours

The graph below depicts the number of Pepperstone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Pepperstone. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Pepperstone users through our website.

  • 75% Trading platform (75%)
  • 17% Login (17%)
  • 8% Website (8%)

Live Outage Map

The most recent Pepperstone outage reports came from the following cities:

CityProblem TypeReport Time
Adelaide Trading platform 8 days ago
Sydney Login 8 days ago
Prague Trading platform 23 days ago
Sigmaringen Trading platform 25 days ago
Sheffield Trading platform 2 months ago
Sinsheim Trading platform 2 months ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Pepperstone Issues Reports

Latest outage, problems and issue reports in social media:

  • Chargebacktools
    CHARGEBACKTOOLS (@Chargebacktools) reported

    @techie_torial @PepperstoneFX The #pepperstone are BIG SCAMMERS, send us a private message we can help you recover your money from #pepperstone

  • InChrist_Istand
    HOPEFULLY (@InChrist_Istand) reported

    @Realnoni4Real Boss please one pepperstone company just scammed me and I borrow loan to invest please I'm already dieing here please help me

  • the_westender
    Dee Dee (វណ្ណឌី) (@the_westender) reported

    @traderjulesk @the5erstrading Yeah, a few commenters said that others using cTrader on other firms were the same but they didn't specify which firms. Anyway, I can't trust cTrader with 5ers now. I have accounts with Pepperstone, OANDA, Exness, and others and no flash dump or gap down was shown. Disappointed. I had high hopes for 5ers too, but this experience taints it a bit.

  • InformDB
    TMAN (@InformDB) reported

    Exercise caution when trading with Pepperstone. Their deposit and withdrawal processes—even for small amounts on established accounts—can be slow and inconsistent. In my case, a token deposit is now approaching its fifth day, despite all required documents having been submitted. Pepperstone subsequently requested additional documents that my bank was unable to provide, resulting in an immediate delay.

  • omotoburewa
    maryorwah (@omotoburewa) reported

    @PepperstoneFX I'm seriously having issue with my pepperstone trade but the funniest is they capitalize on my mistake with a huge reversal amount to be paid as penalty charge which is very bad. Imagine I want to earn 24 USDT and was charged 1500 USDT as penalty.

  • black64302
    blackGod$🐐 (@black64302) reported

    If you're in Nigeria and you are using pepperstone broker please I really need your help on how to veried account with them 🤲 @everyone

  • tw750au
    Tim (@tw750au) reported

    @PepperstoneFX @ChrisWeston_PS It asks to log in, my Pepperstone login doesn't work, how to access it?

  • michaelakinmosi
    Olusegun Akinmosin (@michaelakinmosi) reported

    @DaddyVee4 @FinPlanKaluAja1 I don't recommend Brokers with Offices in Nigeria due to the following reasons. 1. Customer protection 2. Server Type 3. Discipline on Fund withdrawal 4. Higher leverage which favours broker most. Plus some other reasons. I Do ICMarkets and Pepperstone

  • k04082836
    Թɾíղςҽ ՏӀվղíվҽղkօ (@k04082836) reported

    @PepperstoneFX Pepperstone hanged my money and charged me 1500usdt as penalty charge which is very bad. Is that how you treat your student?! This happened 27th December, 2022

  • brucegreenroger
    roger carey (@brucegreenroger) reported

    @PepperstoneFX pepperstone sold my data to google and because google cant get it/hack it from my computer, they locked me out of of my banking till i give them access, by way of using google chrome, so they ignored me 3 months, fix it or see you in court with CFTC ASIC SEC

  • Rebelty_8
    Rebelty (@Rebelty_8) reported

    in and out oh yeah... ice lagged going up but Pepperstone did the move earlier, and a hint.. ;) it is dumping back down ;)

  • adamscochran
    Adam Cochran (adamscochran.eth) (@adamscochran) reported

    @CL207 Oh no, am I enabling cats gambling problem? IG(.)com is most of the weekend market liquidity but there is some on CMC Markets, Pepperstone, Capital(.)com, Plus500, and retail users eToro. Most of the liq/volume is indexes as well and not individual stocks.

  • Rebelty_8
    Rebelty (@Rebelty_8) reported

    buy this dip in and out, Pepperstone pushed down same and pumped up...

  • venussky123
    anony (@venussky123) reported

    @PepperstoneFX @asicmedia Pepperstone is using the excuse of Russ banks being sanctioned to withhold clients' funds.This is theft! They refused to process withdrawal through crypto or brk to brk transfer. Very poor customer service. case02667735[ ref:_00D28KSeO._5002rIJWzV:ref ]

  • WittyAbnegate
    Witty Abnegate (@WittyAbnegate) reported

    @Rebelty_8 ah I see, I got only the one that is aligned with pepperstone, damn

  • Rebelty_8
    Rebelty (@Rebelty_8) reported

    buy this dip in and out, Pepperstone pushed down same and pumped up...

  • Hope_On__God
    Kolawole (@Hope_On__God) reported

    @mrbayoa1 Boss please a group of people called pepperstone just scammed me Please I took loan to partake in their investment please I have all the transaction with me please help me boss

  • adamscochran
    Adam Cochran (adamscochran.eth) (@adamscochran) reported

    @CL207 Oh no, am I enabling cats gambling problem? IG(.)com is most of the weekend market liquidity but there is some on CMC Markets, Pepperstone, Capital(.)com, Plus500, and retail users eToro. Most of the liq/volume is indexes as well and not individual stocks.

  • haxpor
    Wasin Thonkaew (@haxpor) reported

    FYI: Pepperstone broker server is at GMT+3

  • KudzyGwanz
    Kudzy Gwanz (@KudzyGwanz) reported from Melbourne, Victoria

    @FxBower @GMDC_FX Pepperstone is Better than IC markets. I’ve tried both for a while and Pepperstone has better spreads, service, rebates and promotions.

  • black64302
    blackGod$🐐 (@black64302) reported

    If you're in Nigeria and you are using pepperstone broker please I really need your help on how to veried account with them 🤲 @everyone

  • durenmedan
    PisangCoklat (@durenmedan) reported

    @DAX40 @Sridhar00681318 I realize that there is a gap cause the broker stop running the dax market from 9pm to 7am gmt. Most of the broker did that. Maybe cause of their LP. Try to check pepperstone. They are running dax 24/5 non stop. Hope this will help

  • Chargebacktools
    CHARGEBACKTOOLS (@Chargebacktools) reported

    @Hope_On__God @Ekitipikin The #pepperstone are BIG SCAMMERS, send us a private message we can help you recover your money from #pepperstone

  • Rebelty_8
    Rebelty (@Rebelty_8) reported

    @g_glod and now iceus followed Pepperstone ;) in the uptick, although Pepperstone like I said is trying to push back down, guess is if pstn holds it low, ice us is next to come back down ;) this 1hr candle will make the decision

  • bos_kenn
    BosKenn (@bos_kenn) reported

    @Capitalise_ai @PepperstoneFX Pepperstone-Demo02 Server donw ?

  • Smart_lawrence1
    Smart Lawrence (@Smart_lawrence1) reported

    @Moh_wavs I will recommend forex .com or pepperstone sources, I have been using them got no problem

  • venussky123
    anony (@venussky123) reported

    @asicmedia @PepperstoneFX @ASIC_Connect I would like to raise the issue of Pepperstone withholding clients' funds illegally without offering solutions. Very poor customer service. Support case02667735[ ref:_00D28KSeO._5002rIJWzV:ref ]

  • mrmontana27
    J T (@mrmontana27) reported from Iztacalco, Mexico City

    Why @cTrader is so unstable right now? 🫤 it’s not working on Pepperstone, FxPro and IC Markets.

  • symbiosis_fx
    Ron Hommel (@symbiosis_fx) reported

    I've asked #Pepperstone to review their decision to suddenly "Close" my account ( losing my Pro Status ) It was in profit (50%) + track record will be broken. Should I, "Go Dark" in the meantime? Change my name to an alias? Lay low & Quickly "Hibernate" this account?

  • Rebelty_8
    Rebelty (@Rebelty_8) reported

    buy this dip in and out, Pepperstone pushed down same and pumped up...