Pepperstone status: trading issues and outage reports
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Pepperstone is an Australian broker based out of Melbourne. It offers full-featured trade execution through multiple platforms, including MetaTrader 4, browser-based entry, and mobile devices. Customers can choose among tradable instruments in a large range of asset classes including forex, index CFDs, commodities, metals and cryptocurrencies.
Problems in the last 24 hours
The graph below depicts the number of Pepperstone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Pepperstone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Pepperstone users through our website.
- Trading platform (64%)
- Login (21%)
- Website (14%)
Live Outage Map
The most recent Pepperstone outage reports came from the following cities:
| City | Problem Type | Report Time |
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Trading platform | 1 day ago |
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Login | 1 day ago |
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Trading platform | 16 days ago |
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Trading platform | 18 days ago |
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Trading platform | 1 month ago |
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Trading platform | 2 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Pepperstone Issues Reports
Latest outage, problems and issue reports in social media:
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Adam Cochran (adamscochran.eth) (@adamscochran) reported@CL207 Oh no, am I enabling cats gambling problem? IG(.)com is most of the weekend market liquidity but there is some on CMC Markets, Pepperstone, Capital(.)com, Plus500, and retail users eToro. Most of the liq/volume is indexes as well and not individual stocks.
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Rebelty (@Rebelty_8) reportedin and out oh yeah... ice lagged going up but Pepperstone did the move earlier, and a hint.. ;) it is dumping back down ;)
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CHARGEBACKTOOLS (@Chargebacktools) reported@techie_torial @PepperstoneFX The #pepperstone are BIG SCAMMERS, send us a private message we can help you recover your money from #pepperstone
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Ron Hommel (@symbiosis_fx) reported2) That he believes that any decent profitable trader leaves #pepperstone & migrates to @FTMO to be funded & their business model is broken. They have to rely on trading against their clients by running a "B" Book. - I must say that the way email responses are structured towards
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HOPEFULLY (@InChrist_Istand) reported@DAMIADENUGA Boss please choose me I just lost all my life savings to a company called pepperstone I even borrowed to pay please help me #BlackSherifBwuFest
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Olusegun Akinmosin (@michaelakinmosi) reported@DaddyVee4 @FinPlanKaluAja1 I don't recommend Brokers with Offices in Nigeria due to the following reasons. 1. Customer protection 2. Server Type 3. Discipline on Fund withdrawal 4. Higher leverage which favours broker most. Plus some other reasons. I Do ICMarkets and Pepperstone
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hegdedarsh.base.eth (@hegdedarsh) reported@spectatorindex Despite the crash, the industry is split on what happens Monday morning: The Bear Case: Saxo Bank and Pepperstone analysts warn that if gold closes another week below $4,500, the "technical damage" could invite a further drop to $4,200. The Bull Case: J.P. Morgan and Goldman Sachs maintain their 2026 targets of $6,000+, arguing that this is a "liquidity event," not a change in gold's fundamental value. They suggest that once the "forced selling" ends, the inflation driven by $119 oil will inevitably push gold back to record highs.
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Dee Dee (វណ្ណឌី) (@the_westender) reported@traderjulesk @the5erstrading Yeah, a few commenters said that others using cTrader on other firms were the same but they didn't specify which firms. Anyway, I can't trust cTrader with 5ers now. I have accounts with Pepperstone, OANDA, Exness, and others and no flash dump or gap down was shown. Disappointed. I had high hopes for 5ers too, but this experience taints it a bit.
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CHARGEBACKTOOLS (@Chargebacktools) reported@trondao The #pepperstone are BIG SCAMMERS, send us a private message we can help you recover your money from #pepperstone
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Rich Auto Concepts LTD 🖥️🚗 (@shadrachRICH) reported@PepperstoneFX Calling Pepperstone Kenya over account 252681 MT4. My Account Manger Amina Francis. Please respond to my mails on funding irregularity so am able to trade. I requested for an MT4 android account but attempt to login after funding says authorization failed.
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Rebelty (@Rebelty_8) reported@ConneryGar83212 guess for me with Pepperstone was a different day... I came down -6% for me... but hey the market didn't manage to move it up that much showing bulls are not there
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CompareForexBrokers (@compare_forex) reportedThai traders lose money every month by sticking with high-spread MT4 brokers. We tested the top options and Fusion had the lowest costs with raw spreads from 0.0. IC Markets and Pepperstone also ranked high with fast execution and local payment support. Time to switch.
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Adam Cochran (adamscochran.eth) (@adamscochran) reported@CL207 Oh no, am I enabling cats gambling problem? IG(.)com is most of the weekend market liquidity but there is some on CMC Markets, Pepperstone, Capital(.)com, Plus500, and retail users eToro. Most of the liq/volume is indexes as well and not individual stocks.
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CHARGEBACKTOOLS (@Chargebacktools) reported@simpleman0706 @KazeemAkanbi3 @PepperstoneFX The #pepperstone are BIG SCAMMERS, send us a private message we can help you recover your money from #pepperstone
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Psibirskiy (@Psibirskiy) reported@Anton__BTC @LillyAnoop if you look at more esteemed trackers like Pepperstone, Vantage etc the wicks are there...its because of the high leverage attached So blaming shitco exchanges isn't really the issue...its just the massive leverage attached OANDA & CME also closed before the wick down
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Adam Cochran (adamscochran.eth) (@adamscochran) reported@CL207 Oh no, am I enabling cats gambling problem? IG(.)com is most of the weekend market liquidity but there is some on CMC Markets, Pepperstone, Capital(.)com, Plus500, and retail users eToro. Most of the liq/volume is indexes as well and not individual stocks.
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Mubarak DoItYourSelf ICT Student (@JustMDIY) reported@YusufTrader1 @collinsromanus8 Please help me out, I am seeing same price levels for US500, Na100 and US30 on both pepperstone and ICmarkets but currently the high of US500 is 3951.0 but I am higher figures than what have hear comparing my chart with ICT's. Pls why the ....
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GOAT EA (@Goatbot_ea) reportedPepperstone banned it. IC Markets has execution issues with it. Not because it's "too profitable." Because stacking grid positions creates unstable exposure for liquidity providers. When brokers start saying no, pay attention.
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blackGod$🐐 (@black64302) reportedIf you're in Nigeria and you are using pepperstone broker please I really need your help on how to veried account with them 🤲 @everyone
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HOPEFULLY (@InChrist_Istand) reported@wfjames_brown Boss please I need your help please one pepperstone stone just scammed me please help me I borrowed money to the the stuff please
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Rebelty (@Rebelty_8) reportedin and out oh yeah... ice lagged going up but Pepperstone did the move earlier, and a hint.. ;) it is dumping back down ;)
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Adam Cochran (adamscochran.eth) (@adamscochran) reported@CL207 Oh no, am I enabling cats gambling problem? IG(.)com is most of the weekend market liquidity but there is some on CMC Markets, Pepperstone, Capital(.)com, Plus500, and retail users eToro. Most of the liq/volume is indexes as well and not individual stocks.
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Ron Hommel (@symbiosis_fx) reportedJust read my "support" email from #Pepperstone. Furious, Basically, ignores my "Request" & the attempts to deflect responsibility have started. The agent has ignored key information already supplied earlier in the thread! Why are they already being Nasty!
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Local Man Wolf (@LocalManWolf) reported@mat_gerrard Waapi...actually he is the worst I have seen. I have an account but when I realized that they manipulate prices I stopped dealing with them. The best I have used are Pepperstone from Australia
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Samuel Nyakundi II 🩼🇰🇪 (@sammie_nyakundi) reportedFor a Broker that's among the top 5 in Kenya, Pepperstone have a really **** customer care team. Sent them an email 2 days ago in regards to changing my phone number no one seems to even care to reply
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Meja (@Sen_p_a_i) reported@_Ghyllbraford @JustMarketsCom @PepperstoneFX These two are my preferred brokers too, Pepperstone just edges it with customer care, JM resolves issues but it can take 2-3weeks
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Rebelty (@Rebelty_8) reportedbuy this dip in and out, Pepperstone pushed down same and pumped up...
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blackGod$🐐 (@black64302) reportedIf you're in Nigeria and you are using pepperstone broker please I really need your help on how to veried account with them 🤲 @everyone
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Ron Hommel (@symbiosis_fx) reportedI've asked #Pepperstone to review their decision to "Close" my account ( therefore losing my Pro Status ) It was in profit + track record will be broken. Should I, "Go Dark" in the meantime? Change my name to an alias? - Quickly "Shut down" this acc! Just frustrated.
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Tiltboy Benny (@TiltboyBennyV3) reported@TradingPlug22 Yes. Was a ****** experience. Paid $20 for my first withdrawal that bounced back to pepperstone because of the checks. After submitting all proof that the trading account is my own , no problems with 200k withdrawal as well