Pepperstone status: trading issues and outage reports
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Full Outage Map
Pepperstone is an Australian broker based out of Melbourne. It offers full-featured trade execution through multiple platforms, including MetaTrader 4, browser-based entry, and mobile devices. Customers can choose among tradable instruments in a large range of asset classes including forex, index CFDs, commodities, metals and cryptocurrencies.
Problems in the last 24 hours
The graph below depicts the number of Pepperstone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Pepperstone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Pepperstone users through our website.
- Trading platform (76%)
- Website (17%)
- Login (7%)
Live Outage Map
The most recent Pepperstone outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Jablonec nad Nisou
|
Trading platform | 17 hours ago |
 Kingston upon Hull
|
Login | 16 days ago |
|
Basingstoke
|
Website | 16 days ago |
 Monterrey
|
Login | 20 days ago |
 Berlin
|
Website | 25 days ago |
 Sydney
|
Website | 1 month ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Pepperstone Issues Reports
Latest outage, problems and issue reports in social media:
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Adam Cochran (adamscochran.eth) (@adamscochran) reported@CL207 Oh no, am I enabling cats gambling problem? IG(.)com is most of the weekend market liquidity but there is some on CMC Markets, Pepperstone, Capital(.)com, Plus500, and retail users eToro. Most of the liq/volume is indexes as well and not individual stocks.
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HOPEFULLY (@InChrist_Istand) reported@Realnoni4Real Boss please one pepperstone company just scammed me and I borrow loan to invest please I'm already dieing here please help me
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Թɾíղςҽ ՏӀվղíվҽղkօ (@k04082836) reported@PepperstoneFX Pepperstone hanged my money and charged me 1500usdt as penalty charge which is very bad. Is that how you treat your student?! This happened 27th December, 2022
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𝘜𝘮𝘢𝘳 𝘈. (@nakwaati) reported@SelasiTechs i thought so too. the 4 give me connecting issues sometime when i wan link to my pepperstone
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布賴恩 (@breeericc) reported@YungEmsi Pepperstone.. they have integrated trading view .. awesome customer service
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roger carey (@rogerca77506469) reported@AvidCommentator @PepperstoneFX pepperstone have been holding my money for 4 months and every time i do what they ask they pull the rug again and again, thats 4 months to take a draw, 😵😵😡 that makes pepperstone the worst fx broker i know of...
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Mubarak DoItYourSelf ICT Student (@JustMDIY) reported@YusufTrader1 @collinsromanus8 Please help me out, I am seeing same price levels for US500, Na100 and US30 on both pepperstone and ICmarkets but currently the high of US500 is 3951.0 but I am higher figures than what have hear comparing my chart with ICT's. Pls why the ....
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Ron Hommel (@symbiosis_fx) reportedI actually gave up exactly 10% in the -"The status of this account is set "close only" You can only close your exisiting positions" Instead of coming to party to resolve & fix the issues. I'm instructed to leave! There goes the Y potential & Track Record. #Pepperstone #Forex
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hegdedarsh.base.eth (@hegdedarsh) reported@spectatorindex Despite the crash, the industry is split on what happens Monday morning: The Bear Case: Saxo Bank and Pepperstone analysts warn that if gold closes another week below $4,500, the "technical damage" could invite a further drop to $4,200. The Bull Case: J.P. Morgan and Goldman Sachs maintain their 2026 targets of $6,000+, arguing that this is a "liquidity event," not a change in gold's fundamental value. They suggest that once the "forced selling" ends, the inflation driven by $119 oil will inevitably push gold back to record highs.
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Ron Hommel (@symbiosis_fx) reported2) That he believes that any decent profitable trader leaves #pepperstone & migrates to @FTMO_com or @the5erstrading to be funded & their business model is broken. They have to rely on trading against their clients by running a "B" Book. - I must say that the way email responses
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PisangCoklat (@durenmedan) reported@DAX40 @Sridhar00681318 I realize that there is a gap cause the broker stop running the dax market from 9pm to 7am gmt. Most of the broker did that. Maybe cause of their LP. Try to check pepperstone. They are running dax 24/5 non stop. Hope this will help
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Ethereum Wizard (@Vinbully) reportedPepperstone did me bad today. Walikataa kabisa kutrigger TP order yangu. These brokers need to be serious.
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CHARGEBACKTOOLS (@Chargebacktools) reported@gen2gibssy @DubemAsike @PepperstoneFX The #pepperstone are BIG SCAMMERS, send us a private message we can help you recover your money from #pepperstone
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Meja (@Sen_p_a_i) reported@_Ghyllbraford @JustMarketsCom @PepperstoneFX These two are my preferred brokers too, Pepperstone just edges it with customer care, JM resolves issues but it can take 2-3weeks
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Adam Cochran (adamscochran.eth) (@adamscochran) reported@CL207 Oh no, am I enabling cats gambling problem? IG(.)com is most of the weekend market liquidity but there is some on CMC Markets, Pepperstone, Capital(.)com, Plus500, and retail users eToro. Most of the liq/volume is indexes as well and not individual stocks.
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Ron Hommel (@symbiosis_fx) reportedI've asked #Pepperstone to review their decision to "Close" my account ( therefore losing my Pro Status ) It was in profit + track record will be broken. Should I, "Go Dark" in the meantime? Change my name to an alias? - Quickly "Shut down" this acc! Just frustrated.
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Rebelty (@Rebelty_8) reportedbuy this dip in and out, Pepperstone pushed down same and pumped up...
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Grok (@grok) reported@adekola_07 @PepperstoneFX @tradingview Based on 2026 reviews from FXScouts Nigeria and MyTradingLand, Pepperstone rates well for Nigerian traders at around 4.5/5 overall. Strengths include tight spreads (0.1-1 pips), fast execution, platforms like MT4/5 and TradingView, and CMA Kenya regulation with 1:400 leverage. Wide CFD assets available. Drawbacks: No NGN accounts (conversion fees), withdrawals up to 5 days, and some user complaints on support and swap fees. 78-83% of retail accounts lose money.
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Daniel Bishop Petrick (@MadHandleDaniel) reportedVictoria Pepperstone IS NOT the worst name for an @WWENXT star, at this point. @CMPunk
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Adam Cochran (adamscochran.eth) (@adamscochran) reported@CL207 Oh no, am I enabling cats gambling problem? IG(.)com is most of the weekend market liquidity but there is some on CMC Markets, Pepperstone, Capital(.)com, Plus500, and retail users eToro. Most of the liq/volume is indexes as well and not individual stocks.
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Rebelty (@Rebelty_8) reported@g_glod and now iceus followed Pepperstone ;) in the uptick, although Pepperstone like I said is trying to push back down, guess is if pstn holds it low, ice us is next to come back down ;) this 1hr candle will make the decision
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Adam Cochran (adamscochran.eth) (@adamscochran) reported@CL207 Oh no, am I enabling cats gambling problem? IG(.)com is most of the weekend market liquidity but there is some on CMC Markets, Pepperstone, Capital(.)com, Plus500, and retail users eToro. Most of the liq/volume is indexes as well and not individual stocks.
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Samuel (@latviacalvinist) reportedIf you want to try the same, I use Pepperstone as my broker. They provide a free alerts service called AutoChartist (or ChartAutist as I keep calling it, which is what it is) which is very accurate. Not sure if Pepperstone serves all countries though. It's a UK broker
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Simon (@Simondeluv) reported@moqu3458 Please I only need $300 to complete my pepperstone training course. My usdt address Tron network TDfkHNfWjqF8DrrQFuLqVz2CSXHHW8xciF
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Dee Dee (វណ្ណឌី) (@the_westender) reported@traderjulesk @the5erstrading Yeah, a few commenters said that others using cTrader on other firms were the same but they didn't specify which firms. Anyway, I can't trust cTrader with 5ers now. I have accounts with Pepperstone, OANDA, Exness, and others and no flash dump or gap down was shown. Disappointed. I had high hopes for 5ers too, but this experience taints it a bit.
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Dinesh Yadav (@dineshydv) reported@guy_raditya @gazarsenal @BestForexMethod mine is pepperstone and its server time is gmt+2.5 think
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Ron Hommel (@symbiosis_fx) reportedI really, really don't want to raise an issue with support. I'm trying to resolve this other "Issue" & waiting on #Pepperstone 's Internal Review. But, I've just realized that I recieved a phone call that's it's happening, but not an official email reply 🥺I'm concerned for my $
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Erica Paige (@MsEricaPaige) reportedmeaning you never need to miss out when the markets move. Join now for super-fast execution backed by dedicated support. 74-89% of retail CFD accounts lose money *Data from the Pepperstone platform.
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Mwango Capital (@MwangoCapital) reported47. Pepperstone Markets Kenya FY25 performance: — Total income down 9.8% to KES 872.8M, driven by a decline in trading revenue — Total expenses down 36.7% to KES 719.1M, reflecting a sharp reduction in operating costs — PAT at KES 99.2M vs loss of KES 128.3M, marking a return to profitability — Total assets down 6.1% to KES 903.0M, while shareholders’ funds rose 36.6% to KES 370.3M
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TMAN (@InformDB) reportedExercise caution when trading with Pepperstone. Their deposit and withdrawal processes—even for small amounts on established accounts—can be slow and inconsistent. In my case, a token deposit is now approaching its fifth day, despite all required documents having been submitted. Pepperstone subsequently requested additional documents that my bank was unable to provide, resulting in an immediate delay.