Pepperstone status: trading issues and outage reports

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Pepperstone is an Australian broker based out of Melbourne. It offers full-featured trade execution through multiple platforms, including MetaTrader 4, browser-based entry, and mobile devices. Customers can choose among tradable instruments in a large range of asset classes including forex, index CFDs, commodities, metals and cryptocurrencies.

Problems in the last 24 hours

The graph below depicts the number of Pepperstone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Time of day (EST)	Number of reports	Baseline
Apr 23, 6:00 AM EDT	0	0
Apr 23, 6:20 AM EDT	0	0
Apr 23, 6:40 AM EDT	0	0
Apr 23, 7:00 AM EDT	0	0
Apr 23, 7:20 AM EDT	0	0
Apr 23, 7:40 AM EDT	0	0
Apr 23, 8:00 AM EDT	0	0
Apr 23, 8:20 AM EDT	0	0
Apr 23, 8:40 AM EDT	0	0
Apr 23, 9:00 AM EDT	0	0
Apr 23, 9:20 AM EDT	0	0
Apr 23, 9:40 AM EDT	0	0
Apr 23, 10:00 AM EDT	0	0
Apr 23, 10:20 AM EDT	0	0
Apr 23, 10:40 AM EDT	0	0
Apr 23, 11:00 AM EDT	0	0
Apr 23, 11:20 AM EDT	0	0
Apr 23, 11:40 AM EDT	0	0
Apr 23, 12:00 PM EDT	0	0
Apr 23, 12:20 PM EDT	0	0
Apr 23, 12:40 PM EDT	0	0
Apr 23, 1:00 PM EDT	0	0
Apr 23, 1:20 PM EDT	0	0
Apr 23, 1:40 PM EDT	0	0
Apr 23, 2:00 PM EDT	0	0
Apr 23, 2:20 PM EDT	0	0
Apr 23, 2:40 PM EDT	0	0
Apr 23, 3:00 PM EDT	0	0
Apr 23, 3:20 PM EDT	0	0
Apr 23, 3:40 PM EDT	0	0
Apr 23, 4:00 PM EDT	0	0
Apr 23, 4:20 PM EDT	0	0
Apr 23, 4:40 PM EDT	0	0
Apr 23, 5:00 PM EDT	0	0
Apr 23, 5:20 PM EDT	0	0
Apr 23, 5:40 PM EDT	0	0
Apr 23, 6:00 PM EDT	0	0
Apr 23, 6:20 PM EDT	0	0
Apr 23, 6:40 PM EDT	0	0
Apr 23, 7:00 PM EDT	0	0
Apr 23, 7:20 PM EDT	0	0
Apr 23, 7:40 PM EDT	0	0
Apr 23, 8:00 PM EDT	0	0
Apr 23, 8:20 PM EDT	0	0
Apr 23, 8:40 PM EDT	0	0
Apr 23, 9:00 PM EDT	0	0
Apr 23, 9:20 PM EDT	0	0
Apr 23, 9:40 PM EDT	0	0
Apr 23, 10:00 PM EDT	0	0
Apr 23, 10:20 PM EDT	0	0
Apr 23, 10:40 PM EDT	0	0
Apr 23, 11:00 PM EDT	0	0
Apr 23, 11:20 PM EDT	0	0
Apr 23, 11:40 PM EDT	0	0
Apr 24, 12:00 AM EDT	0	0
Apr 24, 12:20 AM EDT	0	0
Apr 24, 12:40 AM EDT	0	0
Apr 24, 1:00 AM EDT	0	0
Apr 24, 1:20 AM EDT	0	0
Apr 24, 1:40 AM EDT	0	0
Apr 24, 2:00 AM EDT	0	0
Apr 24, 2:20 AM EDT	0	0
Apr 24, 2:40 AM EDT	0	0
Apr 24, 3:00 AM EDT	0	0
Apr 24, 3:20 AM EDT	0	0
Apr 24, 3:40 AM EDT	0	0
Apr 24, 4:00 AM EDT	0	0
Apr 24, 4:20 AM EDT	0	0
Apr 24, 4:40 AM EDT	0	0
Apr 24, 5:00 AM EDT	0	0
Apr 24, 5:20 AM EDT	0	0
Apr 24, 5:40 AM EDT	0	0
Apr 24, 6:00 AM EDT	0	0

At the moment, we haven't detected any problems at Pepperstone. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Pepperstone users through our website.

Trading platform (73%)
Website (20%)
Login (7%)

Live Outage Map

The most recent Pepperstone outage reports came from the following cities:

City	Problem Type	Report Time
Kingston upon Hull	Login	2 days ago
Basingstoke	Website	2 days ago
Monterrey	Login	6 days ago
Berlin	Website	11 days ago
Sydney	Website	21 days ago
Poznań	Trading platform	27 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Pepperstone Issues Reports

Latest outage, problems and issue reports in social media:

Mwango Capital (@MwangoCapital) reported 10 seconds ago
47. Pepperstone Markets Kenya FY25 performance: — Total income down 9.8% to KES 872.8M, driven by a decline in trading revenue — Total expenses down 36.7% to KES 719.1M, reflecting a sharp reduction in operating costs — PAT at KES 99.2M vs loss of KES 128.3M, marking a return to profitability — Total assets down 6.1% to KES 903.0M, while shareholders’ funds rose 36.6% to KES 370.3M
TMAN (@InformDB) reported 1 minute ago
Exercise caution when trading with Pepperstone. Their deposit and withdrawal processes—even for small amounts on established accounts—can be slow and inconsistent. In my case, a token deposit is now approaching its fifth day, despite all required documents having been submitted. Pepperstone subsequently requested additional documents that my bank was unable to provide, resulting in an immediate delay.
blackGod$🐐 (@black64302) reported 2 minutes ago
If you're in Nigeria and you are using pepperstone broker please I really need your help on how to veried account with them 🤲 @everyone
Rebelty (@Rebelty_8) reported 3 minutes ago
buy this dip in and out, Pepperstone pushed down same and pumped up...
Rebelty (@Rebelty_8) reported 5 minutes ago
@mahmoudchit05 yes.. I am hoping for it :) I rather say how much points/$ it will move then the price since brokers show different price, I trade with Pepperstone and my price is now 9,592 $ but yes these are targets and support areas if it goes down.. if it goes up then we have max 1,100$
Samuel (@latviacalvinist) reported 6 minutes ago
If you want to try the same, I use Pepperstone as my broker. They provide a free alerts service called AutoChartist (or ChartAutist as I keep calling it, which is what it is) which is very accurate. Not sure if Pepperstone serves all countries though. It's a UK broker
Adam Cochran (adamscochran.eth) (@adamscochran) reported 9 minutes ago
@CL207 Oh no, am I enabling cats gambling problem? IG(.)com is most of the weekend market liquidity but there is some on CMC Markets, Pepperstone, Capital(.)com, Plus500, and retail users eToro. Most of the liq/volume is indexes as well and not individual stocks.
123 (@ibrahimathiam18) reported 11 minutes ago
@PepperstoneFX Hello have anyone ever changed a visa card of their pepperstone account I dont have that option for withdrawal??? Any help??
Ron Hommel (@symbiosis_fx) reported 11 minutes ago
2) That he believes that any decent profitable trader leaves #pepperstone & migrates to @FTMO_com or @the5erstrading to be funded & their business model is broken. They have to rely on trading against their clients by running a "B" Book. - I must say that the way email responses
Ron Hommel (@symbiosis_fx) reported 12 minutes ago
I've asked #Pepperstone to review their decision to suddenly "Close" my account ( losing my Pro Status ) It was in profit (50%) + track record will be broken. Should I, "Go Dark" in the meantime? Change my name to an alias? Lay low & Quickly "Hibernate" this account?
Saees azad (@AzadSaees) reported 17 minutes ago
@PepperstoneFX @tradingview I tried to create account on peperstone.... Phone number verification process is not completing since days ... Your support is totally unsponsive...is this pepperstone real ?????
Bender (@Rys__dad) reported 17 minutes ago
@Jeff__ke Pepperstone is not bad
Dizzy_N_ (@Dizzy_N_) reported 20 minutes ago
@I_Am_The_ICT Do about 10 scalps in a row, small lots and gradually big lots, so dey put u in the A book. Or u can go to octafx/ litefinance/ pepperstone & few others. U are not plugged in. Surely u don't mind putting a $1k into bitcoin. I know btc bothers u. u won't have those problems.
Wasin Thonkaew (@haxpor) reported 26 minutes ago
FYI: Pepperstone broker server is at GMT+3
Swift Journal (@_swiftjournal) reported 37 minutes ago
@WATSOtrading @BLVKWATCH We support Pepperstone. You should be able log on and get an mt4 account to attach to Swift
HH (@hrci2020) reported 41 minutes ago
@I_Am_The_ICT Does anyone know any good sp500 brokers for eu? I tried pepperstone and plus500, but they are pretty bad
Rebelty (@Rebelty_8) reported 42 minutes ago
in and out oh yeah... ice lagged going up but Pepperstone did the move earlier, and a hint.. ;) it is dumping back down ;)
BosKenn (@bos_kenn) reported 43 minutes ago
@Capitalise_ai @PepperstoneFX Pepperstone-Demo02 Server donw ?
Adam Cochran (adamscochran.eth) (@adamscochran) reported 46 minutes ago
@CL207 Oh no, am I enabling cats gambling problem? IG(.)com is most of the weekend market liquidity but there is some on CMC Markets, Pepperstone, Capital(.)com, Plus500, and retail users eToro. Most of the liq/volume is indexes as well and not individual stocks.
Adam Cochran (adamscochran.eth) (@adamscochran) reported 47 minutes ago
@CL207 Oh no, am I enabling cats gambling problem? IG(.)com is most of the weekend market liquidity but there is some on CMC Markets, Pepperstone, Capital(.)com, Plus500, and retail users eToro. Most of the liq/volume is indexes as well and not individual stocks.
Saees azad (@AzadSaees) reported 47 minutes ago
I tried to create account on peperstone.... @PepperstoneFX Phone number verification process is not completing since days ... Your support is totally unsponsive...is this pepperstone real ?????
Adam Cochran (adamscochran.eth) (@adamscochran) reported 50 minutes ago
@CL207 Oh no, am I enabling cats gambling problem? IG(.)com is most of the weekend market liquidity but there is some on CMC Markets, Pepperstone, Capital(.)com, Plus500, and retail users eToro. Most of the liq/volume is indexes as well and not individual stocks.
Rebelty (@Rebelty_8) reported 50 minutes ago
buy this dip in and out, Pepperstone pushed down same and pumped up...
Santo (@sonnyk87) reported 51 minutes ago
@bluewolfpack1 Close your short. Stop shorting a bull. Either your a paid Pepperstone actor. Or You are having trouble being out of the comfort zone of a trading desk Market keeps making new highs mate. It’s a futile war.
Rebelty (@Rebelty_8) reported 52 minutes ago
buy this dip in and out, Pepperstone pushed down same and pumped up...
Rebelty (@Rebelty_8) reported 53 minutes ago
@g_glod and now iceus followed Pepperstone ;) in the uptick, although Pepperstone like I said is trying to push back down, guess is if pstn holds it low, ice us is next to come back down ;) this 1hr candle will make the decision
Adam Cochran (adamscochran.eth) (@adamscochran) reported 55 minutes ago
@CL207 Oh no, am I enabling cats gambling problem? IG(.)com is most of the weekend market liquidity but there is some on CMC Markets, Pepperstone, Capital(.)com, Plus500, and retail users eToro. Most of the liq/volume is indexes as well and not individual stocks.
Rebelty (@Rebelty_8) reported 56 minutes ago
in and out oh yeah... ice lagged going up but Pepperstone did the move earlier, and a hint.. ;) it is dumping back down ;)
Adam Cochran (adamscochran.eth) (@adamscochran) reported 58 minutes ago
@CL207 Oh no, am I enabling cats gambling problem? IG(.)com is most of the weekend market liquidity but there is some on CMC Markets, Pepperstone, Capital(.)com, Plus500, and retail users eToro. Most of the liq/volume is indexes as well and not individual stocks.
Rebelty (@Rebelty_8) reported 60 minutes ago
buy this dip in and out, Pepperstone pushed down same and pumped up...