Pepperstone status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Pepperstone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Pepperstone users through our website.

• Trading platform (63%)
• Withdrawals (13%)
• Website (13%)
• Login (13%)

Live Outage Map

The most recent Pepperstone outage reports came from the following cities:

City	Problem Type	Report Time
São Paulo	Website	1 month ago
Brisbane	Withdrawals	1 month ago
Sydney	Trading platform	1 month ago
Sydney	Trading platform	1 month ago
Adelaide	Trading platform	2 months ago
Sydney	Login	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Pepperstone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Santo (@sonnyk87) reported 3 minutes ago

  @bluewolfpack1 Close your short. Stop shorting a bull. Either your a paid Pepperstone actor. Or You are having trouble being out of the comfort zone of a trading desk Market keeps making new highs mate. It’s a futile war.

• 
  LINDSEY (@itslindseeey) reported 3 minutes ago

  wtf is the pepperstone atp rankings

• 
  anony (@venussky123) reported 3 minutes ago

  @asicmedia @PepperstoneFX @ASIC_Connect I would like to raise the issue of Pepperstone withholding clients' funds illegally without offering solutions. Very poor customer service. Support case02667735[ ref:_00D28KSeO._5002rIJWzV:ref ]

• 
  Fremil Modi (@FremilModi) reported 3 minutes ago

  @PepperstoneFX @ChrisWeston_PS Absolutely unacceptable service from Pepperstone. My INR 2,000 deposit has been stuck for over 2 weeks despite submitting all requested documents and sending multiple follow-ups. No credit, no refund, and now no response at all.

• 
  Ron Hommel (@symbiosis_fx) reported 5 minutes ago

  in response to their offer. I contacted support over a seperate issue ( to migrate to a vps ) & somehow an internal conversation took place & I recieved a lovely email instructing me to leave. I've been trading with #Pepperstone since 2014 probably longer than 1/2 of their staff

• 
  Dee Dee (វណ្ណឌី) (@the_westender) reported 6 minutes ago

  @traderjulesk @the5erstrading Yeah, a few commenters said that others using cTrader on other firms were the same but they didn't specify which firms. Anyway, I can't trust cTrader with 5ers now. I have accounts with Pepperstone, OANDA, Exness, and others and no flash dump or gap down was shown. Disappointed. I had high hopes for 5ers too, but this experience taints it a bit.

• 
  Mubarak DoItYourSelf ICT Student (@JustMDIY) reported 6 minutes ago

  @FlawInTheMatrix Hello, kindly help me out . I am using pepperstone . i can't find anything like the DOW. Please is US30 same as the Dow?. Thanks

• 
  The Scuttlebutt (@joingoldenage1) reported 7 minutes ago

  You have inflation that will come down to target the fiscal deficit that is the worst month since 2021 and a $1 trillion corporate bond issuance, competing with government paper for the same kind of buyers. — Dilin Wu, Research Strategist, Pepperstone Group

• 
  Rebelty (@Rebelty_8) reported 10 minutes ago

  in and out oh yeah... ice lagged going up but Pepperstone did the move earlier, and a hint.. ;) it is dumping back down ;)

• 
  Witty Abnegate (@WittyAbnegate) reported 13 minutes ago

  @Rebelty_8 ah I see, I got only the one that is aligned with pepperstone, damn

• 
  Nasimi Eldar (@nessi54768380) reported 16 minutes ago

  @sahibafx @PepperstoneFX I cant write any negative complaint about Pepperstone broker, a gambling platform

• 
  Rebelty (@Rebelty_8) reported 18 minutes ago

  in and out oh yeah... ice lagged going up but Pepperstone did the move earlier, and a hint.. ;) it is dumping back down ;)

• 
  Rebelty (@Rebelty_8) reported 25 minutes ago

  buy this dip in and out, Pepperstone pushed down same and pumped up...

• 
  anony (@venussky123) reported 25 minutes ago

  @ASIC_Connect @PepperstoneFX @asicmedia Pepperstone is using the excuse of Russ banks being sanctioned to withhold clients' funds.This is theft! They refused to process withdrawal through crypto or brk to brk transfer. Very poor customer service. case02667735[ ref:_00D28KSeO._5002rIJWzV:ref ]

• 
  Rebelty (@Rebelty_8) reported 25 minutes ago

  pepperstone cash had a gap down of almost 500$, from 7,418 $ down to 6,933 $ now trading close to ice cash

• 
  Annie (@annie_anniieee) reported 27 minutes ago

  @MabuelaMichey I was into trading when I was younger, but I wish I had chosen regulated ones like fxview, tickmill or pepperstone instead of non regulated ones. And also, reading more on the news would help me to be more aware about everything. #noregrets

• 
  Ron Hommel (@symbiosis_fx) reported 28 minutes ago

  I really, really don't want to raise an issue with support. I'm trying to resolve this other "Issue" & waiting on #Pepperstone 's Internal Review. But, I've just realized that I recieved a phone call that's it's happening, but not an official email reply 🥺I'm concerned for my $

• 
  Red&Wolf Fund Management Co (@CrimsonSellec9) reported 28 minutes ago

  @66Sylverniar66 Pepperstone Ltd gave their company to the chinqs & they didn't screw it that bad. Everything still works.

• 
  Adam Cochran (adamscochran.eth) (@adamscochran) reported 30 minutes ago

  @CL207 Oh no, am I enabling cats gambling problem? IG(.)com is most of the weekend market liquidity but there is some on CMC Markets, Pepperstone, Capital(.)com, Plus500, and retail users eToro. Most of the liq/volume is indexes as well and not individual stocks.

• 
  blackGod$🐐 (@black64302) reported 31 minutes ago

  If you're in Nigeria and you are using pepperstone broker please I really need your help on how to veried account with them 🤲 @everyone

• 
  Rebelty (@Rebelty_8) reported 34 minutes ago

  in and out oh yeah... ice lagged going up but Pepperstone did the move earlier, and a hint.. ;) it is dumping back down ;)

• 
  RAD smart chain (@RADsmartChain) reported 36 minutes ago

  Our technical team is making every effort to solve the signal connection issue with Pepperstone Securities' port. Please be patient and wait!

• 
  Adam Cochran (adamscochran.eth) (@adamscochran) reported 38 minutes ago

  @CL207 Oh no, am I enabling cats gambling problem? IG(.)com is most of the weekend market liquidity but there is some on CMC Markets, Pepperstone, Capital(.)com, Plus500, and retail users eToro. Most of the liq/volume is indexes as well and not individual stocks.

• 
  roger carey (@rogerca77506469) reported 41 minutes ago

  @AvidCommentator @PepperstoneFX pepperstone have been holding my money for 4 months and every time i do what they ask they pull the rug again and again, thats 4 months to take a draw, 😵😵😡 that makes pepperstone the worst fx broker i know of...

• 
  Rebelty (@Rebelty_8) reported 48 minutes ago

  buy this dip in and out, Pepperstone pushed down same and pumped up...

• 
  Rebelty (@Rebelty_8) reported 50 minutes ago

  buy this dip in and out, Pepperstone pushed down same and pumped up...

• 
  Rebelty (@Rebelty_8) reported 51 minutes ago

  in and out oh yeah... ice lagged going up but Pepperstone did the move earlier, and a hint.. ;) it is dumping back down ;)

• 
  Adam Cochran (adamscochran.eth) (@adamscochran) reported 54 minutes ago

  @CL207 Oh no, am I enabling cats gambling problem? IG(.)com is most of the weekend market liquidity but there is some on CMC Markets, Pepperstone, Capital(.)com, Plus500, and retail users eToro. Most of the liq/volume is indexes as well and not individual stocks.

• 
  Ron Hommel (@symbiosis_fx) reported 57 minutes ago

  I've asked #Pepperstone to review their decision to suddenly "Close" my account ( losing my Pro Status ) It was in profit (50%) + track record will be broken. Should I, "Go Dark" in the meantime? Change my name to an alias? Lay low & Quickly "Hibernate" this account?

• 
  Rebelty (@Rebelty_8) reported 57 minutes ago

  buy this dip in and out, Pepperstone pushed down same and pumped up...