Pepperstone status: trading issues and outage reports

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Pepperstone is an Australian broker based out of Melbourne. It offers full-featured trade execution through multiple platforms, including MetaTrader 4, browser-based entry, and mobile devices. Customers can choose among tradable instruments in a large range of asset classes including forex, index CFDs, commodities, metals and cryptocurrencies.

Problems in the last 24 hours

The graph below depicts the number of Pepperstone reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Time of day (EST)	Number of reports	Baseline
Jul 9, 7:20 PM EDT	0	0
Jul 9, 7:40 PM EDT	0	0
Jul 9, 8:00 PM EDT	0	0
Jul 9, 8:20 PM EDT	0	0
Jul 9, 8:40 PM EDT	0	0
Jul 9, 9:00 PM EDT	0	0
Jul 9, 9:20 PM EDT	0	0
Jul 9, 9:40 PM EDT	0	0
Jul 9, 10:00 PM EDT	0	0
Jul 9, 10:20 PM EDT	0	0
Jul 9, 10:40 PM EDT	0	0
Jul 9, 11:00 PM EDT	0	0
Jul 9, 11:20 PM EDT	0	0
Jul 9, 11:40 PM EDT	0	0
Jul 10, 12:00 AM EDT	0	0
Jul 10, 12:20 AM EDT	0	0
Jul 10, 12:40 AM EDT	0	0
Jul 10, 1:00 AM EDT	0	0
Jul 10, 1:20 AM EDT	0	0
Jul 10, 1:40 AM EDT	0	0
Jul 10, 2:00 AM EDT	0	0
Jul 10, 2:20 AM EDT	0	0
Jul 10, 2:40 AM EDT	0	0
Jul 10, 3:00 AM EDT	0	0
Jul 10, 3:20 AM EDT	0	0
Jul 10, 3:40 AM EDT	0	0
Jul 10, 4:00 AM EDT	0	0
Jul 10, 4:20 AM EDT	0	0
Jul 10, 4:40 AM EDT	0	0
Jul 10, 5:00 AM EDT	0	0
Jul 10, 5:20 AM EDT	0	0
Jul 10, 5:40 AM EDT	0	0
Jul 10, 6:00 AM EDT	0	0
Jul 10, 6:20 AM EDT	0	0
Jul 10, 6:40 AM EDT	0	0
Jul 10, 7:00 AM EDT	0	0
Jul 10, 7:20 AM EDT	0	0
Jul 10, 7:40 AM EDT	0	0
Jul 10, 8:00 AM EDT	0	0
Jul 10, 8:20 AM EDT	0	0
Jul 10, 8:40 AM EDT	0	0
Jul 10, 9:00 AM EDT	0	0
Jul 10, 9:20 AM EDT	0	0
Jul 10, 9:40 AM EDT	0	0
Jul 10, 10:00 AM EDT	0	0
Jul 10, 10:20 AM EDT	0	0
Jul 10, 10:40 AM EDT	0	0
Jul 10, 11:00 AM EDT	0	0
Jul 10, 11:20 AM EDT	0	0
Jul 10, 11:40 AM EDT	0	0
Jul 10, 12:00 PM EDT	0	0
Jul 10, 12:20 PM EDT	0	0
Jul 10, 12:40 PM EDT	0	0
Jul 10, 1:00 PM EDT	0	0
Jul 10, 1:20 PM EDT	0	0
Jul 10, 1:40 PM EDT	0	0
Jul 10, 2:00 PM EDT	0	0
Jul 10, 2:20 PM EDT	0	0
Jul 10, 2:40 PM EDT	0	0
Jul 10, 3:00 PM EDT	0	0
Jul 10, 3:20 PM EDT	0	0
Jul 10, 3:40 PM EDT	0	0
Jul 10, 4:00 PM EDT	0	0
Jul 10, 4:20 PM EDT	0	0
Jul 10, 4:40 PM EDT	0	0
Jul 10, 5:00 PM EDT	0	0
Jul 10, 5:20 PM EDT	0	0
Jul 10, 5:40 PM EDT	0	0
Jul 10, 6:00 PM EDT	0	0
Jul 10, 6:20 PM EDT	0	0
Jul 10, 6:40 PM EDT	0	0
Jul 10, 7:00 PM EDT	0	0
Jul 10, 7:20 PM EDT	0	0

At the moment, we haven't detected any problems at Pepperstone. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Pepperstone users through our website.

Trading platform (57%)
Website (21%)
Login (21%)

Live Outage Map

The most recent Pepperstone outage reports came from the following cities:

City	Problem Type	Report Time
Prague	Trading platform	9 days ago
Sigmaringen	Trading platform	11 days ago
Sheffield	Trading platform	1 month ago
Sinsheim	Trading platform	1 month ago
Swindon	Trading platform	1 month ago
Liverpool	Trading platform	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Pepperstone Issues Reports

Latest outage, problems and issue reports in social media:

Andrey Rublev Updates (@game_rublev) reported 9 minutes ago
*Pepperstone has a bug in my country or didn't updated. I couldn't take the stats from there.
Smart Lawrence (@Smart_lawrence1) reported 9 minutes ago
@Moh_wavs I will recommend forex .com or pepperstone sources, I have been using them got no problem
CHARGEBACKTOOLS (@Chargebacktools) reported 9 minutes ago
@rhema_tunde @Hope_On__God @Ekitipikin The #pepperstone are BIG SCAMMERS, send us a private message we can help you recover your money from #pepperstone
Ethereum Wizard (@Vinbully) reported 11 minutes ago
Pepperstone did me bad today. Walikataa kabisa kutrigger TP order yangu. These brokers need to be serious.
Olusegun Akinmosin (@michaelakinmosi) reported 12 minutes ago
@DaddyVee4 @FinPlanKaluAja1 I don't recommend Brokers with Offices in Nigeria due to the following reasons. 1. Customer protection 2. Server Type 3. Discipline on Fund withdrawal 4. Higher leverage which favours broker most. Plus some other reasons. I Do ICMarkets and Pepperstone
blackGod$🐐 (@black64302) reported 14 minutes ago
If you're in Nigeria and you are using pepperstone broker please I really need your help on how to veried account with them 🤲 @everyone
Adam Cochran (adamscochran.eth) (@adamscochran) reported 15 minutes ago
@CL207 Oh no, am I enabling cats gambling problem? IG(.)com is most of the weekend market liquidity but there is some on CMC Markets, Pepperstone, Capital(.)com, Plus500, and retail users eToro. Most of the liq/volume is indexes as well and not individual stocks.
HOPEFULLY (@InChrist_Istand) reported 16 minutes ago
@wfjames_brown Boss please I need your help please one pepperstone stone just scammed me please help me I borrowed money to the the stuff please
Psibirskiy (@Psibirskiy) reported 18 minutes ago
@Anton__BTC @LillyAnoop if you look at more esteemed trackers like Pepperstone, Vantage etc the wicks are there...its because of the high leverage attached So blaming shitco exchanges isn't really the issue...its just the massive leverage attached OANDA & CME also closed before the wick down
maryorwah (@omotoburewa) reported 18 minutes ago
@PepperstoneFX I'm seriously having issue with my pepperstone trade but the funniest is they capitalize on my mistake with a huge reversal amount to be paid as penalty charge which is very bad. Imagine I want to earn 24 USDT and was charged 1500 USDT as penalty.
roger carey (@brucegreenroger) reported 20 minutes ago
@PepperstoneFX any reason why you shut down all crypto? or just to scared someone might win for a change, this how pepperstone work
Ron Hommel (@symbiosis_fx) reported 20 minutes ago
Just off the phone with #pepperstone support! I found out that I had an email sitting at 10.55am in my inbox. I closed out my GBP_USD in drawdown at 11.07am but would've been profitable. Basically, I've been punted! I'm now experiencing a DeJu Vu moment from a dream 2 months ago
Samuel Nyakundi II 🩼🇰🇪 (@sammie_nyakundi) reported 21 minutes ago
For a Broker that's among the top 5 in Kenya, Pepperstone have a really **** customer care team. Sent them an email 2 days ago in regards to changing my phone number no one seems to even care to reply
Rebelty (@Rebelty_8) reported 21 minutes ago
in and out oh yeah... ice lagged going up but Pepperstone did the move earlier, and a hint.. ;) it is dumping back down ;)
CHARGEBACKTOOLS (@Chargebacktools) reported 24 minutes ago
@trondao The #pepperstone are BIG SCAMMERS, send us a private message we can help you recover your money from #pepperstone
Rebelty (@Rebelty_8) reported 26 minutes ago
buy this dip in and out, Pepperstone pushed down same and pumped up...
MC (@Martinlcarroll) reported 30 minutes ago
@PriapusIQ @MrMBrown @PepperstoneFX Does pepperstone support auto trading?
Adam Cochran (adamscochran.eth) (@adamscochran) reported 37 minutes ago
@CL207 Oh no, am I enabling cats gambling problem? IG(.)com is most of the weekend market liquidity but there is some on CMC Markets, Pepperstone, Capital(.)com, Plus500, and retail users eToro. Most of the liq/volume is indexes as well and not individual stocks.
Wasin Thonkaew (@haxpor) reported 39 minutes ago
FYI: Pepperstone broker server is at GMT+3
Adam Cochran (adamscochran.eth) (@adamscochran) reported 40 minutes ago
@CL207 Oh no, am I enabling cats gambling problem? IG(.)com is most of the weekend market liquidity but there is some on CMC Markets, Pepperstone, Capital(.)com, Plus500, and retail users eToro. Most of the liq/volume is indexes as well and not individual stocks.
Rebelty (@Rebelty_8) reported 40 minutes ago
in and out oh yeah... ice lagged going up but Pepperstone did the move earlier, and a hint.. ;) it is dumping back down ;)
Tim (@tw750au) reported 40 minutes ago
@PepperstoneFX @ChrisWeston_PS It asks to log in, my Pepperstone login doesn't work, how to access it?
blackGod$🐐 (@black64302) reported 43 minutes ago
If you're in Nigeria and you are using pepperstone broker please I really need your help on how to veried account with them 🤲 @everyone
blackGod$🐐 (@black64302) reported 44 minutes ago
If you're in Nigeria and you are using pepperstone broker please I really need your help on how to veried account with them 🤲 @everyone
Rebelty (@Rebelty_8) reported 45 minutes ago
buy this dip in and out, Pepperstone pushed down same and pumped up...
roger carey (@brucegreenroger) reported 54 minutes ago
@PepperstoneFX pepperstone sold my data to google and because google cant get it/hack it from my computer, they locked me out of of my banking till i give them access, by way of using google chrome, so they ignored me 3 months, fix it or see you in court with CFTC ASIC SEC
CompareForexBrokers (@compare_forex) reported 54 minutes ago
Thai traders lose money every month by sticking with high-spread MT4 brokers. We tested the top options and Fusion had the lowest costs with raw spreads from 0.0. IC Markets and Pepperstone also ranked high with fast execution and local payment support. Time to switch.
Rebelty (@Rebelty_8) reported 57 minutes ago
@Sanju_Tradess in my Pepperstone cash account I opened today with a gap down and a 2% drop, got hedged long and now waiting for my opportunity to get out again, high prices are over until stuff goes wrong again.. **** is up, demand is down, surpluses are coming that is the data
CHARGEBACKTOOLS (@Chargebacktools) reported 58 minutes ago
@gen2gibssy @DubemAsike @PepperstoneFX The #pepperstone are BIG SCAMMERS, send us a private message we can help you recover your money from #pepperstone
Ron Hommel (@symbiosis_fx) reported 59 minutes ago
2) That he believes that any decent profitable trader leaves #pepperstone & migrates to @FTMO_com or @the5erstrading to be funded & their business model is broken. They have to rely on trading against their clients by running a "B" Book. - I must say that the way email responses