Playstation Network (PSN) Outage Map
The map below depicts the most recent cities worldwide where Playstation Network (PSN) users have reported problems and outages. If you are having an issue with Playstation Network (PSN), make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Playstation Network (PSN) users affected:
PlayStation Network (PSN) is a digital media entertainment service provided by Sony Interactive Entertainment. Launched in November 2006, PSN was originally conceived for the PlayStation video game consoles, but soon extended to encompass smartphones, tablets, Blu-ray players and high-definition televisions.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Atlanta, GA | 3 |
| Merlo, BA | 3 |
| Belfast, Northern Ireland | 2 |
| Franca, SP | 2 |
| London, England | 2 |
| Denton, TX | 2 |
| Vienna, Wien | 2 |
| Blackburn, England | 2 |
| Angers, Pays de la Loire | 2 |
| Buffalo, NY | 2 |
| Southampton, England | 2 |
| Tulsa, OK | 2 |
| Willich, NRW | 1 |
| Melbourne, VIC | 1 |
| Kingston upon Hull, England | 1 |
| Norwich, England | 1 |
| Montpellier, Occitanie | 1 |
| Birmingham, England | 1 |
| Aachen, NRW | 1 |
| Croydon, England | 1 |
| Québec, QC | 1 |
| Nashville, TN | 1 |
| Derby, KS | 1 |
| Berlin, Land Berlin | 1 |
| Kirkenær, Hedmark fylke | 1 |
| Dublin, Leinster | 1 |
| Lehi, UT | 1 |
| Forest, VA | 1 |
| Brandywine, MD | 1 |
| Oakville, ON | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Playstation Network (PSN) Issues Reports
Latest outage, problems and issue reports in social media:
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jane dodds
(@janeebabes) reported
@AskPS_UK Please can you send me the same information please I have the same issue. 2 world's codes no 4 game code thanks ☺
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Red Skull
(@zMr_Skullyz) reported
@AskPS_UK I’m having issues with trying to download gta 5 on the digital ps5 and says that I can’t download it because I own the criminal enterprise. Any help?
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Rebecca Neale
(@rebeccaneale) reported
@AskPS_UK I have tried every way possible to get a refund for ps plus subscription but the contact us/email option is not working on the website please advise.
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Leon
(@LeonPercic_) reported
@AskPlayStation @AskPlayStation Hi! I would try to buy EA Play and PS Plus on PS Store, but when I try to add debit card I have error wc-34737-4. How I can add debit card to my PlayStation?
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Alessio
(@Alessio59081406) reported
@AskPlayStation good morning, I found that I received an email for a temporary ban of three days, I honestly do not think I have sent any vulgar message, is there a chance to remove the ban? The real problem is that I had to live on my Twich account and that would ruin my plans
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Leon
(@LeonPercic_) reported
@AskPlayStation Hi! I would try to buy EA Play and PS Plus on PS Store, but when I try to add debit card I have error wc-34737-4. How I can add debit card to my PlayStation?
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TimesweGame
(@TimesweGame) reported
@AskPlayStation I’m getting a error code when trying to redeem a network card the error code is WS-45485-6
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marc berry
(@marcknuckle) reported
@bluepointgames @PlayStation I got my PS5 replaced due to crashing issues & the new one has been great for 2 weeks, no crashes. Just playing Demon Souls for first time today & after a few hours it crashed while playing & turned the PS5 off. PS5 shows no errors in the settings.
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Jeremiah Karate
(@JeremiahKarate) reported
@AskPS_UK @connorhills14 If you go to the playstation support page theres a self service way to request a refund, this rep is incompetent
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Shóna Lanigan
(@shona_lanigan) reported
@AskPS_UK hi folks, was looking for support on an issue and cannot seem to email for some reason. Can we direct message?
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gillian sinclair
(@gillians82) reported
@AskPS_UK hi i am trying to sign in on ps5 but ive been waiting since yesterday for a verification email, it says its sent but hasn't. Can someone send one manually?? Thanks
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Cold As Hell
(@XColdasHellX) reported
@Flash_Red_X The people I know who have it tell me the bugs are outrageous and for Playstation to pull from store and offer refunds I would think that the bugs are pretty bad. It is still on Xbox but there is a disclaimer if you go to buy it. I assume they will eventually patch and fix.
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Craig Marshall
(@craigmarshall78) reported
@AskPlayStation help I’m having problems redeeming 4 games with the VR MEGA PACK only Vr worlds downloaded the other 4 it says the code has been redeemed there’s nothing in library either
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Jeremiah Karate
(@JeremiahKarate) reported
@AskPS_UK @connorhills14 That is a complete lie, I literally got a refund for the same issue earlier earlier this year. You don't even know your own policy
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Anna wyatt
(@annawya23424695) reported
@AskPS_UK We redeemed a PlayStation Plus 12 month membership voucher yesterday. This was accepted and went through but I have also been charged an additional 12 months?! I would like a refund for for this please as obviously this is an error. Please can you help?