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Playstation Network (PSN)

Playstation Network (PSN) Outage Map

The map below depicts the most recent cities worldwide where Playstation Network (PSN) users have reported problems and outages. If you are having an issue with Playstation Network (PSN), make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Playstation Network (PSN) users affected:

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PlayStation Network (PSN) is a digital media entertainment service provided by Sony Interactive Entertainment. Launched in November 2006, PSN was originally conceived for the PlayStation video game consoles, but soon extended to encompass smartphones, tablets, Blu-ray players and high-definition televisions.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Carquefou, Pays de la Loire 1
Liffré, Brittany 1
Paris, Île-de-France 23
Aix-les-Bains, Auvergne-Rhône-Alpes 1
Palermo, Sicily 2
Creil, Hauts-de-France 2
Nantes, Pays de la Loire 1
Tallud-Sainte-Gemme, Pays de la Loire 1
Mâcon, Bourgogne-Franche-Comté 1
Bilbao, Basque Country 1
Caen, Normandy 1
Lyon, Auvergne-Rhône-Alpes 7
Sofia, Sofia-Capital 1
Nürnberg, Bavaria 1
Arles, Provence-Alpes-Côte d'Azur 1
Perpignan, Occitanie 1
Marchena, Andalusia 1
Saint-Denis, Réunion 3
Vieux-Condé, Hauts-de-France 1
Don Benito, Extremadura 1
Tours, Centre 2
Laillé, Brittany 1
Alicante, Valencia 1
Cergy, Île-de-France 4
Orléans, Centre 2
Frameries, Wallonia 1
Le Raincy, Île-de-France 1
City of Brussels, Brussels Capital 2
Bitche, ACAL 2
Churriana de la Vega, Andalusia 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Playstation Network (PSN) Issues Reports

Latest outage, problems and issue reports in social media:

  • OneTwoStrike
    Ricky Diaz (@OneTwoStrike) reported

    @PlayStation Don't forget about the Playstation Portal. Where's the planned update to fix what was screwed up since April's update with the connectivity and stuttering issues. Please fix.

  • ManojVMathews
    Manoj Mathews (@ManojVMathews) reported

    @GamewithDave Not for me. Dissed it the very day it was taken down from PSN. Can't rally behind devs releasing broken ports for consoles on launch.

  • TheNavySquidALT
    Ultra_dark | TheNavySquid (ALT) (@TheNavySquidALT) reported

    @xXEvilnatXx I'm sorry if this is a easily fixable issue on my end but I'm new to using CFW on a daily driver PS3 and is it normal for it to crash as I try to log into PSN? I'm using the 4.92.2 beta.

  • Larkie93
    Larkie (@Larkie93) reported

    @PlayStation No I don't I want you to make a controller that is not a pile of 💩 and last longer then 3 months ..fix your analog sticks start using hall effects or TMR sticks the ones you use are beyond trash

  • oborozuki_neko
    朧月猫 (@oborozuki_neko) reported

    @apodvloper @StellarBlade Sorry, I didn’t make it clearly. It's definitely no bug with completing the achievements on any platforms. The issue is that the achievements from the PC platform haven’t been fully synced to PlayStation by psn.

  • Alkenmistonline
    AlKenmist (@Alkenmistonline) reported

    Weird playstation stories 🔌 PSN Outage & Ghost Accounts February’s PSN blackout lasted over 24 hrs—players joked about turning outside. Meanwhile, users reported duplicate PSN IDs and bizarre account bans/restorations with no explanation. A PlayStation “Twilight Zone.”

  • HighKeyApe
    HighKey (@HighKeyApe) reported

    @PlayStation Finally, a horror game that lets me fix my terrible decisions before everyone dies.

  • console_hax
    ConsoleHax (@console_hax) reported

    this wont work if your firmware is too low... i was able to get the response to change from []?[] to [][][] (not saying how) on 2.50 but its too low for psn unfortunately. it wont connect at all and throws a connection error. i remember this being the same on ps3. it can get to a point where only the profile can be downloaded.

  • Juniorceo7
    mmm (@Juniorceo7) reported

    @PlayStation you guys have the absolute worst psn support, worst customer service, worst ui and system ive ever seen. @Xbox runs laps around you. I cant even get a live chat or call in to sony for some simple help. Absolute dog **** company i will never buy playstation.

  • Madsd3n
    El Elonista (@Madsd3n) reported

    @PlayStation I have to disconnect the ps5 every time i want to use it on my pc (pretty frecuently)

  • hinsche24834
    Lars Hinsche (@hinsche24834) reported

    @EASPORTSNHL Can you guys fix the beta? I was able to download it but when I try to play it says this PSN account does not have access

  • UnityXDX
    Deleted_Unity (@UnityXDX) reported

    @BillyBarragan8 @Apathy_Overdose @helldivers2 That's because at the time, the psn issue wasn't solved Now it (kinda) is (Since the few countries that remain are due to issues with steam or because sony can't actually do anything)

  • GreekGod88PSN
    Greek-God (@GreekGod88PSN) reported

    @OyasumiBastet @xMBGx I have over 50 PS5 games already Sounds like a you problem tbh. My psn wishlist has 30 titles in it..

  • feiplane
    fei (@feiplane) reported

    @master_s9 @Kameleonre_ after some trials and errors, cusa11977 finally working on my ps5 now, but lost the ability to transfer out/in savedata from settings(forgot to backup my psn activated data), luckily still on bd-jb exploitable fw, or else... make sure u backup system b4 using this restore method

  • FerociousWraith
    TheFiendFW (@FerociousWraith) reported

    @GearsofWar PSN servers were having trouble connecting it seemed

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