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Playstation Network (PSN)

Playstation Network (PSN) Outage Map

The map below depicts the most recent cities worldwide where Playstation Network (PSN) users have reported problems and outages. If you are having an issue with Playstation Network (PSN), make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Playstation Network (PSN) users affected:

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PlayStation Network (PSN) is a digital media entertainment service provided by Sony Interactive Entertainment. Launched in November 2006, PSN was originally conceived for the PlayStation video game consoles, but soon extended to encompass smartphones, tablets, Blu-ray players and high-definition televisions.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Panamá, Panamá 1
Garges-lès-Gonesse, Île-de-France 1
Rennes, Brittany 2
Ploemeur, Brittany 1
Verden, Lower Saxony 1
Cicero, IL 1
West Bromwich, England 1
London, England 1
Benissa, Valencia 1
Elche, Valencia 1
Muskegon, MI 2
Temperance, MI 1
Spokane, WA 1
Winston-Salem, NC 1
Phoenix, AZ 1
Seattle, WA 3
Rohnert Park, CA 1
Houston, TX 1
Fond du Lac, WI 1
Gilbert, AZ 2
Paris, Île-de-France 11
Kansas City, MO 3
Pharr, TX 1
San Antonio, TX 2
Bensheim, Hesse 1
Fergus Falls, MN 1
Saint-Julien-en-Genevois, Auvergne-Rhône-Alpes 1
Lotte, NRW 1
Jodoigne, Wallonia 1
Stoke-on-Trent, England 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Playstation Network (PSN) Issues Reports

Latest outage, problems and issue reports in social media:

  • OneTwoStrike
    Ricky Diaz (@OneTwoStrike) reported

    @PlayStation @AskPlayStation Don't forget about the Playstation Portal. Where's the planned update to fix what was screwed up since April's update with the connectivity and stuttering issues. Please fix.

  • KazHeatCulture
    FireFoxKaz (@KazHeatCulture) reported

    So for years like ever since PSN came out Sony just told gamers in 3rd world countries to sign up using the closest country available, so that Sony wouldn’t have to pay import taxes and force them on customers. No this worked for years until they ported games to pc. When HlD2 came out, it had a sign in option. Pc gamers started complaining about having to make a PlayStation account, and one of their reasonings is that they were in 3rd world countries. So Sony legally had to block all of those countries until they got a framework setup, which is what I thinks happening now.

  • JoshYou16880655
    Josh Young (@JoshYou16880655) reported

    @survivetheark I’ve been locked out of every ASA server for days. Not a ban. Not my internet. I’ve wasted 30+ hours troubleshooting it. Single-player is the only thing that works. Ticket number 2631848 PSN Simian_or_lizard FIX YOUR BACKEND

  • GaminBigBoss
    TheManWhoSoldTheWorld (@GaminBigBoss) reported

    @bentangsabon @SothasilVivec @JohanzelV Basically PS cant prevent any devices from purshasing the games from Steam, as for the PSN login, they can detect and block it, but at the same time they cant as it fights Steam policies and would just add problems to PS legally.

  • marsmitsi
    las (@marsmitsi) reported

    @kurai_hoshi @GOREJ1RA psn or xbox needs to be linked to your discord but console players have been having issues with the code i've seen (myself included)

  • CodeSnapWins
    SNAP | Stay Nice And Positive (@CodeSnapWins) reported

    Does anyone know if changing my PSN display name can affect the linking to my epic account or cause me any other problems?

  • _paul_sweeney_
    Paul Sweeney (@_paul_sweeney_) reported

    @UbisoftSupport I couldn't even let me do that for the game for Siege, but it's sorted out now. I just deleted it and reinstalled it. It might have been an issue related to PS Plus since there was a lock symbol next to the PSN logo near the game.

  • DanukiTheTanuki
    Danuki 🦝 (@DanukiTheTanuki) reported

    @Helldiversmedia #Helldivers2 Wondering if the game is worth coming back to. Used to play the game on PC before CMs, nerfing and PSN caused issues. Did they fired the activists staff? Did they removed the region lock? Did they stopped nerfing everything? Did they removed PSN requirement?

  • ManojVMathews
    Manoj Mathews (@ManojVMathews) reported

    @GamewithDave Not for me. Dissed it the very day it was taken down from PSN. Can't rally behind devs releasing broken ports for consoles on launch.

  • rostomzerrougui
    Rostom Zerrougui (@rostomzerrougui) reported

    @notnotzecoxao I need suggestion. I have a lua game on my psn account. But my console is in 11.02. is it worth the update and login to my psn and get the lua game installed for the exploit. Or the offline lower fw is better?

  • OneTwoStrike
    Ricky Diaz (@OneTwoStrike) reported

    @PlayStation Don't forget about the Playstation Portal. Where's the planned update to fix what was screwed up since April's update with the connectivity and stuttering issues. Please fix.

  • Madsd3n
    El Elonista (@Madsd3n) reported

    @PlayStation I have to disconnect the ps5 every time i want to use it on my pc (pretty frecuently)

  • Adri8k
    Adri8k🇭🇹 (@Adri8k) reported

    Damn almost lost my PSN account. With that authentication bs . Thanks God I set a passkey it scan my fingerprint manage to login to my PSN . I guess will be back in the end of the month on red dead 2

  • hinsche24834
    Lars Hinsche (@hinsche24834) reported

    @EASPORTSNHL Can you guys fix the beta? I was able to download it but when I try to play it says this PSN account does not have access

  • TheColeBrewTv
    TheColeBrew (@TheColeBrewTv) reported

    @BlueberryBirdo Because it was their most successful launch on PC with no region lock. Their original psn strategy was not working. This plus the upcoming Xbox release with Steam pretty much changed their tune. They’re leaving money on table.

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