Playstation Network (PSN)

Playstation Network (PSN) Outage Map

The map below depicts the most recent cities worldwide where Playstation Network (PSN) users have reported problems and outages. If you are having an issue with Playstation Network (PSN), make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Playstation Network (PSN) users affected:

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PlayStation Network (PSN) is a digital media entertainment service provided by Sony Interactive Entertainment. Launched in November 2006, PSN was originally conceived for the PlayStation video game consoles, but soon extended to encompass smartphones, tablets, Blu-ray players and high-definition televisions.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Merlo, BA 6
Atlanta, GA 3
London, England 2
Denton, TX 2
Vienna, Wien 2
Blackburn, England 2
Angers, Pays de la Loire 2
Buffalo, NY 2
Southampton, England 2
Tulsa, OK 2
Doylestown, PA 2
Stockholm, Stockholm 1
Rabat, Rabat-Salé-Kénitra 1
Wiehl, NRW 1
Columbia, MS 1
Osthofen, Rheinland-Pfalz 1
Liverpool, England 1
Sapporo-shi, Hokkaido 1
Cypress, TX 1
Birmingham, AL 1
Peoria, AZ 1
Charlotte, NC 1
Ambérieu-en-Bugey, Auvergne-Rhône-Alpes 1
Budapest, Budapest 1
Bourg-en-Bresse, Auvergne-Rhône-Alpes 1
Belém, PA 1
Meaux, Île-de-France 1
Marysville, WA 1
Nouméa, Province Sud 1
Lille, Hauts-de-France 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Playstation Network (PSN) Issues Reports

Latest outage, problems and issue reports in social media:

  • am_saquib Saquib Anwar (@am_saquib) reported

    I’m getting the WS-37400-4 error code when trying to login to my PSN account on my PS4. I tried connecting with different networks. Can you help me with it? @AskPlayStation

  • YOUSEFHFC18 Yousef (@YOUSEFHFC18) reported

    @AskPlayStation ummm YouTube is broken on my PS5 @TeamYouTube

  • N17_James James (@N17_James) reported

    @AskPS_UK disgusted by the service of your company. Been trying for 5 days to reach you via phone yet voicemail on over 60 separate calls. My controller is brand new yet broken and I cannot play my ps5 properly. Appalled.

  • SmellyourM SmellyourMaw (@SmellyourM) reported

    @AskPS_UK No just when I go online is the problem with disconnects

  • shenko2k19 marian (@shenko2k19) reported

    @Adam48695219 @PlayStation I was also hacked, I contacted Support Service and there ain’t helping, thanks to +1 (662) 368‑8669 on whatsapp they helped me regain access to my account, send them a message right away they’ll help ya

  • Generalgrey017G GeneralGrey017 Gaming (@Generalgrey017G) reported

    So my playstation is messing up heavily, had to unplug the system while it was on, just to get into the system settings. Hopefully doing a system restore will fix the issues. If not, ill not be able to stream till i get a new system

  • WilkinsonScott7 Scott Wilkinson (@WilkinsonScott7) reported

    @AskPS_UK Where’s the phone number to call? I’m bored of going around in circles on your website, leading me to a useless chatbot that has solved none of my problems. Thank you, by the way, for sending me a link to a website that clearly I tried to use yesterday when this problem started.

  • Sam35032337 Sam (@Sam35032337) reported

    @AskPS_UK Hi, im having an issue with my PS5, last night I was playing a disc game, after I ejected the disc the drive started making a grinding noise and wouldnt allow me to power off the playstation, I unplugged it from the mains, turned the playstation back on, then the drive

  • __steward__ Steward Appiagyei (@__steward__) reported

    @DestinLegarie I don't even know why this is a problem, I thought PlayStation fans all had monster gaming PCs that cost double the price of a Series X / PS5 for the sane performance. Just play Bethesda's games there.

  • B7Brightside MrBrightside (@B7Brightside) reported

    @watchdogsgame @KaluzkaMariusz I have run through the steps and no change. I have never had an issue with an update for a Ubisoft game before. I presume it may be a PSN UK/Europe issue?

  • TheSmegmeister Paul France (@TheSmegmeister) reported

    @AskPS_UK Hi thanks for your reply but I can't access the original email I set the sub account up with so reset password via email is a no go and I can't change the sign in ID without knowing the password for the playstation sub account, will I have to ring and speak to someone to reset?

  • rkell99 Richie Kelly (@rkell99) reported

    @AskPS_UK hi can someone contact me about a PS5 controller issue. I have been trying to ring the number provided on the website but no one answers and there is no option to leave a message

  • MioJJ1 Mio DE (@MioJJ1) reported

    Can any PS3 MW3 players tell me how to fix getting disconnected from PSN for no reason

  • FlangeJiggle FlangeJiggle (@FlangeJiggle) reported

    @AskPS_UK Sent a support ticket by email yesterday and haven't heard from you yet. Problem is that I have a game that's inaccessible even though it's purchased.

  • ADovichi Andrew Dovichi (@ADovichi) reported

    Can't call US support cause I can't call 1800 numbers on my phone but Swedish support can't help me cause it's an American account! @AskPlayStation Is it possible to fix this over live text chat or something else?

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