Playstation Network (PSN)

Playstation Network (PSN) Outage Map

The map below depicts the most recent cities worldwide where Playstation Network (PSN) users have reported problems and outages. If you are having an issue with Playstation Network (PSN), make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Playstation Network (PSN) users affected:

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PlayStation Network (PSN) is a digital media entertainment service provided by Sony Interactive Entertainment. Launched in November 2006, PSN was originally conceived for the PlayStation video game consoles, but soon extended to encompass smartphones, tablets, Blu-ray players and high-definition televisions.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Merlo, BA 4
Algiers, Wilaya d’ Alger 3
Paris, Île-de-France 2
Amsterdam, nh 2
Rossville, GA 1
Manchester, England 1
Leicester, England 1
Longueuil, QC 1
Chicago, IL 1
Jackson, MS 1
Hamilton, ON 1
Kemptville, ON 1
Opelika, AL 1
Quito, Provincia de Pichincha 1
Ytterby, Västra Götalands län 1
Cuautitlán Izcalli, MEX 1
South Jordan, UT 1
Cupar, Scotland 1
Tipton, England 1
Martorell, Catalunya 1
Motherwell, Scotland 1
Quetigny, Bourgogne-Franche-Comté 1
Wilmington, DE 1
Troy, VA 1
Nancy, ACAL 1
Pembroke, ON 1
Hermosillo, SON 1
Birmingham, England 1
Katy, TX 1
Runcorn, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Playstation Network (PSN) Issues Reports

Latest outage, problems and issue reports in social media:

  • Fringecrow Glowy Corvid (@Fringecrow) reported

    @AskPlayStation I'm trying to make purchases or even just add funds to my playstation wallet(and tried with both my credit card and paypal account) but everytimes I get a simple "An error has occured. Please Try again" message without even an error code to figure what went wrong?

  • ItsSimplyDave ~DAVE~ (@ItsSimplyDave) reported

    @AskPS_UK Hi, I've been having trouble with my duelsense controller analog sticks drifting, I was told to phone but it just goes straight to voicemail.

  • Nephrynelol Jodie Taylor-Lee (@Nephrynelol) reported

    @AskPS_UK Hello, my PS5 keeps crashing with any game played. Error Code CE108255-1. Tried every fix available and is now unplayable. Contact number on the website goes straight to voicemail. Can you help?

  • KingIn_Disguise Shinra 🚀 (@KingIn_Disguise) reported

    @SheCameToMe_ My psn kingin_disguise0 but I’m sure there’s a in game sign in since it’s cross platt

  • Puncake324Mc McPuncake324 (@Puncake324Mc) reported

    @CrayCurrent @vmplusttt @AskPlayStation Man this is stupid, how did they fix the servers but shareplay is still down, I use this daily and it keeps crashing on the games I want to shareplay with my friends

  • erikhrzg erik (@erikhrzg) reported

    @Terraria_Logic i have a question, when i try to play terraria with my friend on playstation 4 we can't join each other's worlds. when we try to join we both get a notice "network error" but both our wifi is super good so we don't know why we can't play together, pls fix🙏

  • davidherox David He (@davidherox) reported

    @AskPS_UK Hi, I'm devastated that I missed deadline for downloading Control from my PS Plus subscription due to forgetting and issues with my ps4. As it's so early in the month still, could I still claim the game somehow? Would be extremely grateful as I'd love to play the game!

  • _AFlamenguista Pami (@_AFlamenguista) reported

    @AskPlayStation FIX SHAREPLAY FIX SHAREPLAY FIX SHAREPLAY

  • aleetv3 alee_tv (@aleetv3) reported

    @AskPlayStation PS10046305 I have a problem @PlayStation

  • thejoshtek Josh (@thejoshtek) reported

    @GAMEdigital Trying to get a Playstation 5 console. I've added it to the basket, but keep getting a 500 Internal Server error into when I press "Secure Checkout". What can I do?

  • shaheerfahad Shaheer Khan (@shaheerfahad) reported

    @AskPS_UK Hi, I have a hardware issue with my ps5 controller, and I cannot get anybody on the tech support line as the line is always busy and cannot leave voice messages

  • MisterRatt Mr. Ratt (@MisterRatt) reported

    @crustybumbler Imagine if we could convince @PlayStation to exert a bit of "soft power" and lean on the government a bit to issue us all with a Universal Basic PlayStation Allowance.

  • shoomber_ padre (@shoomber_) reported

    @Sony the analog sticks have drift and the triggers are easily breakable, pls be aware of these issues when you're buying it. I'm a huge playstation fan but they ****** it up this time.

  • marcmcgoldrick Marc (@marcmcgoldrick) reported

    Been Playstation since PS1 but I feel so dicked around by @PlayStationUK that I'm less annoyed about the broken console and more annoyed at how unhelpful they actually are. Think I'm gonna get an xbox.

  • Finlaywatt Finlay Watt (@Finlaywatt) reported

    @SonyUK hi, my dualsense is faulty and @AskPS_UK phone support doesn't work. Nobody answers calls. Absolutely hopeless customer service, especially for a brand new product. I just need it replaced so I can use my console!

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