Playstation Network (PSN)

Playstation Network (PSN) Outage Map

The map below depicts the most recent cities worldwide where Playstation Network (PSN) users have reported problems and outages. If you are having an issue with Playstation Network (PSN), make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Playstation Network (PSN) users affected:

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playstation-network-psn Hero Image

PlayStation Network (PSN) is a digital media entertainment service provided by Sony Interactive Entertainment. Launched in November 2006, PSN was originally conceived for the PlayStation video game consoles, but soon extended to encompass smartphones, tablets, Blu-ray players and high-definition televisions.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Merlo, BA 4
Atlanta, GA 3
Franca, SP 2
London, England 2
Denton, TX 2
Vienna, Wien 2
Blackburn, England 2
Angers, Pays de la Loire 2
Buffalo, NY 2
Southampton, England 2
Tulsa, OK 2
Montpellier, Occitanie 1
Birmingham, England 1
Aachen, NRW 1
Croydon, England 1
Québec, QC 1
Belfast, Northern Ireland 1
Nashville, TN 1
Derby, KS 1
Berlin, Land Berlin 1
Kirkenær, Hedmark fylke 1
Dublin, Leinster 1
Lehi, UT 1
Forest, VA 1
Brandywine, MD 1
Oakville, ON 1
Pontypool, Wales 1
Mer, Centre-Val de Loire 1
Roanoke, AL 1
Sioux Falls, SD 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Playstation Network (PSN) Issues Reports

Latest outage, problems and issue reports in social media:

  • Vodkachino PKCHaN (@Vodkachino) reported

    @AskPlayStation What’s the point of all this? I didn’t do much beside setting up the console and logging into my account, clearly the PS5 is not reacting well with some software or it’s an unstable firmware I disable the rest mode which help a bit for now. Clearly I’m not alone with the issue.

  • JaayPersaud J. (@JaayPersaud) reported

    @ATVIAssist @Treyarch Yo why can’t I talk to my boys in Zombies on cross play??? I have no audio and they can’t hear me at all. I’m on Xbox and they’re on PlayStation. I’ve checked every setting and have no idea how to fix this.

  • _LarZen_ LarZen ➐ 🇳🇴 (@_LarZen_) reported

    I just checked #PlayStation’s service page and they warn that service on PS5 is taking longer then normal. Probably low stock, thousands of units going back and of course the COVID situation. As some have mentioned coil whine isn’t by definition a defect. Some are to be

  • MykeJD1 Michael (@MykeJD1) reported

    Has anyone else has any issues with the new @PlayStation 5 controller moving left on its own? I've only had it since launch, had no problems until the last 20mins, now it keeps deciding when to move left on its own. @playstatiomuk @AskPlayStation any other reports of this?

  • Vodkachino PKCHaN (@Vodkachino) reported

    @AskPlayStation Oh another weird issue, I had to eject the disc a couple times because the PS5 kept asking me to purchase Spiderman when the game is clearly installed and disc inside the console. Yea hope some fixes are coming soon I do not dare to do much on it.

  • CoreySims__ CJ (@CoreySims__) reported

    @AskPlayStation Please fix 120hz support on the playstation 5. Lots of people are having issues with compatibility with certain monitors. My monitor is 240hz and cant detect a 120hz signal on my new PS5.

  • Effing_Pisces Chasity Locke (@Effing_Pisces) reported

    @AskPlayStation - please help. Can’t get into PSN. Error code NW-31201-7

  • tartaqlia raven (@tartaqlia) reported

    @lancerxiao i think theyd likely need your psn login info so i dont think we have much to worry about

  • g4merd0ugi3 douglas (@g4merd0ugi3) reported

    Just wondering playstation on a bug or something cuz went bring up my countdown say download anyone esle having this issue

  • koalaechoes koala (@koalaechoes) reported

    @AskPlayStation No error code, just a warning that the game has unusual behavior on PS5. It is very glitchy.

  • gamingnerd247 Master of None (@gamingnerd247) reported

    @Jon4Lakers @insomniacgames @PlayStation fix your PS5!

  • AchillesResolve AchillesResolve (@AchillesResolve) reported

    @AskPlayStation Really this is a thing? If people can't figure out all you have to do is sign in maybe they should consider playing something else, like go fish or uno

  • Hewett_Jordan Jordan (@Hewett_Jordan) reported

    @ATVIAssist my game keeps getting ui error 10002 on cold war when i try and play with people, any fix to this? i’m ok playstation 5

  • tommykerrison Thomas (@tommykerrison) reported

    @AskPlayStation hi there been plying COD and my game every so often would crash but half way thought one it just turned off? What is the issue? If it’s not going to be addressed with an update I want a brand new one!

  • Xababa_9 X. (@Xababa_9) reported

    @PlayStationFR @FortniteGame @FortniteFR I have a problem with a PS5 trophy. The daily quest no longer exists for the "Attentive Together" trophy. I unlocked it on PS4 though. Can you help me please?

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