Playstation Network (PSN) Outage Map
The map below depicts the most recent cities worldwide where Playstation Network (PSN) users have reported problems and outages. If you are having an issue with Playstation Network (PSN), make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Playstation Network (PSN) users affected:
PlayStation Network (PSN) is a digital media entertainment service provided by Sony Interactive Entertainment. Launched in November 2006, PSN was originally conceived for the PlayStation video game consoles, but soon extended to encompass smartphones, tablets, Blu-ray players and high-definition televisions.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Portsmouth, England | 1 |
| Gustavo Adolfo Madero, CDMX | 1 |
| Monroe, MI | 1 |
| Northwich, England | 1 |
| Reno, NV | 1 |
| Russell Springs, KY | 1 |
| Paris, Île-de-France | 12 |
| Vernouillet, Île-de-France | 1 |
| Nottingham, England | 1 |
| Angers, Pays de la Loire | 1 |
| Morangis, Île-de-France | 1 |
| Waterbury, CT | 1 |
| Toulouse, Occitanie | 1 |
| Nancy, ACAL | 1 |
| Toulon, Provence-Alpes-Côte d'Azur | 1 |
| Lorient, Brittany | 1 |
| Pereira, Risaralda | 1 |
| Athy, Leinster | 1 |
| Taufkirchen, Bavaria | 1 |
| Christchurch, Canterbury | 1 |
| Vancouver, BC | 1 |
| Alcolea de Calatrava, Castille-La Mancha | 1 |
| Villeurbanne, Auvergne-Rhône-Alpes | 1 |
| Rennes, Brittany | 2 |
| L'Haÿ-les-Roses, Île-de-France | 1 |
| Rouen, Normandy | 1 |
| Panamá, Panamá | 1 |
| Garges-lès-Gonesse, Île-de-France | 1 |
| Ploemeur, Brittany | 1 |
| Verden, Lower Saxony | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Playstation Network (PSN) Issues Reports
Latest outage, problems and issue reports in social media:
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م. (@munl102) reported@EAHelp I have a problem on PS5: Ultimate Team is missing from FC 25. I contacted support and sent my PSN email, but I haven’t received any response. Please check urgently.
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Lincoln Raab (@lincoln_raab) reportedIs anyone else’s psn not working?
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MikeyJayRaymond (@MikeyJayRaymond) reportedThat's not debunked. "Even their data shows that's not possible. Forza Horizon 5 on PSN has a similar number of reviews as Sea of Thieves on PSN, yet they have FH5 PS5 sales at more than double." Which is the issue, reviews are not even a good reference point. Larixx needs to be more specific on what they're using to determine these sales numbers.
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mmm (@Juniorceo7) reported@PlayStation you guys have the absolute worst psn support, worst customer service, worst ui and system ive ever seen. @Xbox runs laps around you. I cant even get a live chat or call in to sony for some simple help. Absolute dog **** company i will never buy playstation.
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CaptainSand (@CaptainSand20) reported@AskPlayStation I don't know if the PS4 is still being patched or not but mine is stuck on the blue marble screen with no accounts there. When I hit the home button it freezes it, fades to black, then opens the report a problem screen. I've alr made some reports but here's another.
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lscamaro02 (@nick60073501) reported@PlayStation It's really not that difficult release a official PC dongle like Microsoft did problem solved... Would buy tomorrow
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🏴Dawn G🏴 (@GuineaPigMummy) reported from Stittenham, Scotland@AskPS_UK do you want to tell me why i have waited to speak to a agent for 3 hours and still didn't get to speak with a agent,your customer service is absolutely disgusting,your a absolute disgrace
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Larkie (@Larkie93) reported@PlayStation No I don't I want you to make a controller that is not a pile of 💩 and last longer then 3 months ..fix your analog sticks start using hall effects or TMR sticks the ones you use are beyond trash
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Paul Sweeney (@_paul_sweeney_) reported@UbisoftSupport I couldn't even let me do that for the game for Siege, but it's sorted out now. I just deleted it and reinstalled it. It might have been an issue related to PS Plus since there was a lock symbol next to the PSN logo near the game.
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gordoniankid (@gordoniankid) reported@Ediuhm When the companies don't wanna put them on (they are coming to PSN in Summer and GOG had OG RE1-3 for months). Weirder stuff on PSN: -Ape Escape 1, Ape Escape 2 (European Port) and no Ape Escape 3 -Soul Calibur Broken Destiny (PSP Entry) but not SC1-5. -Tekken 2 but not 1
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Profiteroles (@Profiteroles12) reported@PostUp_SOG @Leonthegr4y @CultureCrave i had my PS5 account banned cause i backcharged the hacked charges (they claimed they were legit charges lol) i made a new PSN account and went right back to playing my physical games no problem never got my digital stuff back tho
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James (@JamiesAct) reported@xLUHG333 Steam will tell you, you need PSN login.
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FooLyConvexShoe (@TanFooLy) reported@forceunknown94 @nib95_ @AstroCyborg Hey it’s me. Funny how nib and them never covered this because it was a PSN dude. But when it was Xbox people it wasn’t an issue.
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Vorona1 (@RaptorOneOut) reported@lilgflexin1 @Community_Gears I just did it. Go the PlayStation website and chat with the assistant bot and answer its questions, remember your sign in email and psn ID, it will transfer you to an agent and the agent will ask for what game and they will give a refund. Took like a minute. Good luck.
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Apple Cherry Wood Smoked Ribs (@Abyss_6912) reported@cresscake @Helldivers2HQ Ok point is, it is Sonys fault for selling in regions where they do not have psn as it is sold on steam. HD2 did not have mandatory psn login nor was it sold as such. In the past, Sony have stated to use the nearest country that does offer psn as your psn register country. But-
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