Playstation Network (PSN) Outage Map
The map below depicts the most recent cities worldwide where Playstation Network (PSN) users have reported problems and outages. If you are having an issue with Playstation Network (PSN), make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Playstation Network (PSN) users affected:
Check Current Status
Sign in
PlayStation Network (PSN) is a digital media entertainment service provided by Sony Interactive Entertainment. Launched in November 2006, PSN was originally conceived for the PlayStation video game consoles, but soon extended to encompass smartphones, tablets, Blu-ray players and high-definition televisions.
Check Current Status
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Jacksonville, FL | 2 |
| Charlotte, NC | 2 |
| Dallas, TX | 2 |
| Knoxville, TN | 2 |
| São Paulo, SP | 2 |
| Madrid, Comunidad de Madrid | 2 |
| Columbus, OH | 2 |
| Louisville, KY | 2 |
| Baton Rouge, LA | 2 |
| Toronto, ON | 2 |
| Salt Lake City, UT | 2 |
| Helsinki, Uusimaa | 2 |
| Quito, Provincia de Pichincha | 2 |
| Atlanta, GA | 2 |
| Buffalo, NY | 2 |
| Omaha, NE | 2 |
| Scottsburg, IN | 2 |
| Canton, MI | 2 |
| Dudley, England | 1 |
| Lititz, PA | 1 |
| Cherry Valley, AR | 1 |
| Pearland, TX | 1 |
| North Richland Hills, TX | 1 |
| Plano, TX | 1 |
| Silver Spring, MD | 1 |
| West Palm Beach, FL | 1 |
| Pensacola, FL | 1 |
| Deer Park, TX | 1 |
| Danville, KY | 1 |
| Fort Worth, TX | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Playstation Network (PSN) Issues Reports
Latest outage, problems and issue reports in social media:
-
🇵🇰AAhsanFN(FOLLOWING BACK)
(@AAhsanFN) reported
@AskPlayStation Hello! My ps4 got console suspended i can not sign into any of my account it says your psn has been temporarily or permanently suspended and the error code is WS-37338-4 I didn't do anything wrong I also didn't get an email from Playstation, plz help 🙏
-
CHI (8-7)
(@onazoI) reported
@AskPlayStation Probably the worst customer service offered
-
「Aʟʟɪsᴛᴇʀ MᴀᴄDᴏɴᴀʟᴅ」
(@AllyInActuality) reported
@AskPS_UK I've had a problem with some saved data. I was playing Spider-Man Remastered and it said it couldn't autosync data. I was presented with two options without an explanation of what they would do. I chose cloud because I thought it would start uploading there...
-
GTO Bizzle
(@gtobizzle) reported
@AskPlayStation does anyone else think the “we’ve begun processing refund requests” statement to be bullshit? It’s been two weeks for me, and nothing. Even paid with a PSN card so what’s the excuse? Where is Sony’s customer service ?
-
inoT
(@Tonis120) reported
@AskPlayStation Hi, I have a question what i need to do when error WS-43689-0 pops up?
-
Andrew Mortimer
(@andrewpmortimer) reported
@AskPlayStation Hi, bought a game for my son, but the disc appears to have download issues CE-36244-9? I exchanged the disc so ruled that out as the issue... can you help please?
-
TylerWells
(@TylerWells28) reported
@AskPlayStation @atharvaChoudh14 This is the same issue I’m having so why can’t you help me?
-
ً
(@kunaiss) reported
@AF_Tiresome_ @PlayStation no problem
-
𝖃
(@lxmeda) reported
@AskPlayStation For starters love your guys service but I haven’t played PlayStation in over 2 months now and I forgot to turn off auto renew for it by any chance is there a way to refund both months or just this recent one
-
Goldenpiratexl
(@mamood87) reported
@AskPlayStation I have a problem purchasing ps plus it says (E-8210604A)
-
StumpySlots
(@SlotsStumpy) reported
@Activision @PlayStation @PlayStationUK any chance you can fix black ops Cold War??? 32! Yes 32 damn crashes in less than a damn week I don’t spend nearly £100 on a game for it to keep crashing .. now sort it out 😤😤
-
Matthew G 🌐
(@ZINFINDEIIrblx) reported
@AskPlayStation refund bot not working, and neither is the customer service number. I was charged for a year of ps+ yesterday, a charge I did not want. How can I get a refund if none of your supports are working...?
-
VirtualJesse
(@VirtualJessee) reported
@BeanBagSonicc @AskPlayStation What was the number you called? the one i called said it was only for like, physical tech support like if you have a problem with your console
-
Noxx B
(@Noxx93Worldd) reported
@AskPlayStation Support Bot not working can I get not a robot 🙃😣😣
-
Leon Neal
(@tabascokid) reported
@AskPS_UK Hi there, the R2 button has failed on my Dualsense controller. After looking online, I can see that It appears to be a growing issue. How do I go about getting it replaced?
Check Current Status