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Playstation Network (PSN)

Playstation Network (PSN) Outage Map

The map below depicts the most recent cities worldwide where Playstation Network (PSN) users have reported problems and outages. If you are having an issue with Playstation Network (PSN), make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Playstation Network (PSN) users affected:

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PlayStation Network (PSN) is a digital media entertainment service provided by Sony Interactive Entertainment. Launched in November 2006, PSN was originally conceived for the PlayStation video game consoles, but soon extended to encompass smartphones, tablets, Blu-ray players and high-definition televisions.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Amane Aït Oussa, Guelmim-Oued Noun 1
Guayaquil, Guayas 1
Molina de Segura, Murcia 11
Rezé, Pays de la Loire 1
Saint-Nazaire, Pays de la Loire 2
Guyancourt, Île-de-France 1
Signy-le-Petit, ACAL 1
San Antonio, TX 1
Paris, Île-de-France 21
Hyderabad, TG 2
Aureilhan, Occitanie 1
Bar-le-Duc, ACAL 1
Auray, Brittany 1
Amiens, Hauts-de-France 1
Comuna 1, CABA 3
Fourmies, Hauts-de-France 1
Sarreguemines, ACAL 3
Buenos Aires, CF 1
Carquefou, Pays de la Loire 1
Liffré, Brittany 1
Aix-les-Bains, Auvergne-Rhône-Alpes 1
Palermo, Sicily 2
Creil, Hauts-de-France 2
Nantes, Pays de la Loire 1
Tallud-Sainte-Gemme, Pays de la Loire 1
Mâcon, Bourgogne-Franche-Comté 1
Bilbao, Basque Country 1
Caen, Normandy 1
Lyon, Auvergne-Rhône-Alpes 7
Sofia, Sofia-Capital 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Playstation Network (PSN) Issues Reports

Latest outage, problems and issue reports in social media:

  • JoshYou16880655
    Josh Young (@JoshYou16880655) reported

    @survivetheark I’ve been locked out of every ASA server for days. Not a ban. Not my internet. I’ve wasted 30+ hours troubleshooting it. Single-player is the only thing that works. Ticket number 2631848 PSN Simian_or_lizard Fix your backend

  • Teamspiderplays
    spiderYTplays (@Teamspiderplays) reported

    Hey @TeamYouTube and @PlayStation im trying to upload a video from share factory but it wont let me because of a error with an internet even tho i am connected same with PSN, can yall help me?

  • Larkie93
    Larkie (@Larkie93) reported

    @PlayStation No I don't I want you to make a controller that is not a pile of 💩 and last longer then 3 months ..fix your analog sticks start using hall effects or TMR sticks the ones you use are beyond trash

  • GuineaPigMummy
    🏴󠁧󠁢󠁳󠁣󠁴󠁿Dawn G🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@GuineaPigMummy) reported from Stittenham, Scotland

    @AskPS_UK do you want to tell me why i have waited to speak to a agent for 3 hours and still didn't get to speak with a agent,your customer service is absolutely disgusting,your a absolute disgrace

  • JoshYou16880655
    Josh Young (@JoshYou16880655) reported

    @survivetheark I’ve been locked out of every ASA server for days. Not a ban. Not my internet. I’ve wasted 30+ hours troubleshooting it. Single-player is the only thing that works. Ticket number 2631848 PSN Simian_or_lizard FIX YOUR BACKEND

  • FerociousWraith
    TheFiendFW (@FerociousWraith) reported

    @GearsofWar PSN servers were having trouble connecting it seemed

  • ItsJustHenri
    Henri (@ItsJustHenri) reported

    @Will777JP @Baal_Dante01 Nah man I was trying to find it i typed his name out how it appears on psn and I got nothing. The issue was I wasn't following him in the first place

  • CyberPhnxEcho
    Cyberphnx Echo 🕹🎮| Spirit PNG/GIF Tuber (@CyberPhnxEcho) reported

    I am starting to fast learn that it isn't possible to unlink my PSN from my Genshin account so I can start over, which you think would be a standerd feature in games like Genshin Impact Welp...time to see if I can fix my old account, cus I left it in a sorry state if I remember

  • Blackout1hitta
    Blackout3130 (@Blackout1hitta) reported

    Marathon.. is the game that Sony is sinking its money into and betting big on the success of that game. Sony investors is looking at what MS is doing and asking questions.. Sony is using the success of HD2 to push marathon. Sony is planning on price increases to PSN.. A service that’s doesn’t offer nowhere near what Gamepass does.

  • cstewartsmiley
    ColinS (@cstewartsmiley) reported

    @BethesdaSupport The problem isnt with the connection or a psn network issue... you can log into the game but it kicks you out as soon as you try to join a cyrodiil campaign. When i hit enter campaign it gives a black screen then punts you bck to the main title screen

  • console_hax
    ConsoleHax (@console_hax) reported

    this wont work if your firmware is too low... i was able to get the response to change from []?[] to [][][] (not saying how) on 2.50 but its too low for psn unfortunately. it wont connect at all and throws a connection error. i remember this being the same on ps3. it can get to a point where only the profile can be downloaded.

  • Sianiceee_HP
    Sianice Howell-Pratt🏳️‍🌈✨ (@Sianiceee_HP) reported

    Hi @AskPS_UK I have a UK PSN account and know my password, but I can't log in because I lost access to my old 2SV phone number and have no backup codes. The AI support requires login to reach an agent, and phone support hasn't connected me. Please help.

  • AHeller56
    Austin Heller (@AHeller56) reported

    @AskPlayStation why has my PSN been unable to connect/sign in for the past two days?

  • RaptorOneOut
    Vorona1 (@RaptorOneOut) reported

    @lilgflexin1 @Community_Gears I just did it. Go the PlayStation website and chat with the assistant bot and answer its questions, remember your sign in email and psn ID, it will transfer you to an agent and the agent will ask for what game and they will give a refund. Took like a minute. Good luck.

  • xXEvilnatXx
    Nathan Martin 🇪🇸 🇺🇸 🇯🇵 (@xXEvilnatXx) reported

    VSH reversed (once again) and I have a patch, it worked as expected. I need a little time to test that the whole PSN login issue with CFW update via internet is working. I'll send a test to the people who were having issues

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