Playstation Network (PSN)

Playstation Network (PSN) Outage Map

The map below depicts the most recent cities worldwide where Playstation Network (PSN) users have reported problems and outages. If you are having an issue with Playstation Network (PSN), make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Playstation Network (PSN) users affected:

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PlayStation Network (PSN) is a digital media entertainment service provided by Sony Interactive Entertainment. Launched in November 2006, PSN was originally conceived for the PlayStation video game consoles, but soon extended to encompass smartphones, tablets, Blu-ray players and high-definition televisions.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 7
Kansas City, MO 3
Madrid, Comunidad de Madrid 3
Mannheim, Baden-Württemberg Region 2
Sydney, NSW 2
Indianapolis, IN 2
Dallas, TX 2
Hamburg, HH 2
Guayaquil, Provincia del Guayas 2
Valencia, Comunitat Valenciana 2
Los Angeles, CA 2
Boulogne-Billancourt, Île-de-France 2
Toulouse, Occitanie 2
Newport, Wales 2
Milan, Lombardia 2
Southend-on-Sea, England 1
Matawan, NJ 1
Fuenlabrada, Comunidad de Madrid 1
Cleveland, OH 1
Landsberg am Lech, Bavaria 1
Hialeah, FL 1
Bushnell, FL 1
Hartland, MI 1
Coventry, England 1
Salisbury, MD 1
Barnegat, NJ 1
Torrejón de Ardoz, Comunidad de Madrid 1
Hinesburg, VT 1
Hyattsville, MD 1
Central, Central and Western District 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Playstation Network (PSN) Issues Reports

Latest outage, problems and issue reports in social media:

  • krazykillar47 Krazykillar47 (@krazykillar47) reported

    @Treyarch please do something about this , im sure playstation themselves are fed up of us reporting the same error upto 12 times a day. You know how frustrating it is after playing for 30 mins to reach level 22 ,only for the the game to crash.

  • ellipzed ✨E✨ (@ellipzed) reported

    @AskPlayStation Hi everytime I turn on my ps5 and load into Call of Duty Cold War i get a error message. Any way to stop this?

  • ApexHunter6578 not.richxrd (@ApexHunter6578) reported

    @LEEEDELEEDELEE @OWAnonymous_ I ply on PlayStation. I’m a smurf because my main mmr was always plat but I knew I was better than that, but like the guy you replied to you said. This still doesn’t change anything. Smurfing and playing the game in the a regular way is not a problem.

  • coiqii no (@coiqii) reported

    @PyerreB @AskPlayStation Does it also start working again when you restart it? I had that issue and I had to keep restarting it over and over then I decided to just run a Ethernet through the hallway lmao cuz I got annoyed

  • KainSeth Michael Novack (@KainSeth) reported

    @MattTra02710559 @PlayStation What decade were you born it? I’ve never had an issue with like this with getting a console day one.

  • Xamry07 🦋Yari🦋 (@Xamry07) reported

    All I want in 2021 is for the @disneyplus @PlayStation 4 app to work well consistently for a solid month without giving me “No Internet connection” or other bullshit error messages.

  • slayerrocker179 Slayerrocker179 (@slayerrocker179) reported

    @AskPlayStation I keep getting error code (NW-31456-9)!! I cant sign back into my psn but i get verification codes for the sign in, I’ve tried a hard reset and everything, but my internet is connected to my system perfectly fine, what’s happening??

  • brettygeevz Brett Geeves (@brettygeevz) reported

    @2KSupport Howdy - NBA2K21 Start Today feature tells me UNAVAILABLE. I’ve just subscribed to the PlayStation Plus Membership and this hasn’t impacted it positively. Please advise how to fix this. Also, the lag for online play makes it impossible to shoot or defend. Please help

  • LexiLang10 Lexi Lang 🏳️‍⚧️ (@LexiLang10) reported

    @XanderXCIV @Alex_Neverm1nd @PlayStation And if it’s such a major issue that it got there a whopping three days late, take it up with FedEx. I’ve had to wait a MONTH for a package due to shipping delays before. Sony can’t do anything about FedEx, sorry to tell you.

  • xXIMathiasIXx Mathias (@xXIMathiasIXx) reported

    @MouadJmari @shinobi602 @PlayStation I think the key word here is "me" just because there's games, does not mean I have to like or play them. Not a fan of souls games and Miles is pretty broken (and very short). I've gotten the games I can only play on Playstation, and I enjoy them, but they need more.

  • Illusionz51 VaXFN OnYT (@Illusionz51) reported

    @PlayStation I’m mad the ps5 controller is super weak I dropped it once not even a long drop it was like 1 inch and the headphone jack broke is there a way to fix it

  • Gaming_Fox_Derp The Fox’s Den of Shitposting (@Gaming_Fox_Derp) reported

    @Riki_Spiral @usercdk1 They admitted it was their fault for not sending a confirmation email, not pulling the license from my console since it was removed from PSN which was causing issues as well. I did delete the game only playing by their rules the day I did a charge back.

  • striPlay stri (@striPlay) reported

    @AskPlayStation I'd say not being able to find a PS5 literally anywhere, including here in Canada, is a pretty big issue that requires ACTUAL Playstation support..wouldn't you? 🤔

  • psliv94 Peter Slivka (@psliv94) reported

    @AskPlayStation I'd love for my PS5 to not crash every time I stream and then have to be manually turned off. Would be great if rebuilding my database didn't remove all the ps4 game data from my external hard drive. I miss the days of leaving discs in my console and them working still.

  • Damian24391373 Damian Himself (@Damian24391373) reported

    *Had a problem with a mould in my house, the management sent a guy, it was a minor leak, but we got on well, and he was here for about 4 days playing Playstation- I miss him *I slept with a girl , not because I liked her, but because my friend did - Still feel bad about that

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