Playstation Network (PSN)

Playstation Network (PSN) Outage Map

The map below depicts the most recent cities worldwide where Playstation Network (PSN) users have reported problems and outages. If you are having an issue with Playstation Network (PSN), make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Playstation Network (PSN) users affected:

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PlayStation Network (PSN) is a digital media entertainment service provided by Sony Interactive Entertainment. Launched in November 2006, PSN was originally conceived for the PlayStation video game consoles, but soon extended to encompass smartphones, tablets, Blu-ray players and high-definition televisions.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Atlanta, GA 3
Merlo, BA 3
Melbourne, VIC 2
Belfast, Northern Ireland 2
Franca, SP 2
Denton, TX 2
Vienna, Wien 2
Angers, Pays de la Loire 2
Buffalo, NY 2
Sugar Land, TX 1
Jablonné nad Orlicí, Pardubický kraj 1
Stains, Île-de-France 1
Boulogne-Billancourt, Île-de-France 1
Asunción, Asunción 1
Hasselt, Flanders 1
Toronto, ON 1
Newport, Wales 1
Antibes, Provence-Alpes-Côte d'Azur 1
Linthicum Heights, MD 1
Willich, NRW 1
Kingston upon Hull, England 1
Norwich, England 1
Montpellier, Occitanie 1
Birmingham, England 1
Aachen, NRW 1
Croydon, England 1
Québec, QC 1
Nashville, TN 1
Derby, KS 1
Berlin, Land Berlin 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Playstation Network (PSN) Issues Reports

Latest outage, problems and issue reports in social media:

  • Mr_UNIVAC Czar of Accounting #1220 (@Mr_UNIVAC) reported

    @8bitesquire I’ve got the PlayStation one and I use it with a DualShock 3 on both the PS and PS2. Tested it with Parappa, Gradius Gaiden, and Gradius V. I’m not super-sensitive to lag, so make of this what you will, but I couldn’t detect any.

  • SilentJ19 Jeffrey Lebowski (@SilentJ19) reported

    @Timothy_LAMC @AskPlayStation What is the rest mode glitch for u? I can't use rest mode unless i have the tv turned off,if i try to watch tv w/PS5 in rm the console ready icon on my tv constantly flashes off/on

  • PS5restocks_etc STOCK TRACKER: PS5/Xbox - Gaming Restocks & Tips! (@PS5restocks_etc) reported

    @Vikilangelo Dang, I'm sorry... The end of a #PlayStation Direct queue is always so rocky, and a lot of people get cut off like that. I'm sorry it gave you trouble but you can bet I'm even more determined to see y'all secure the #PS5 🙏🔥

  • TheRealGav651 KnowledgeGaming (@TheRealGav651) reported

    @PlayStation @NBA2K I get call a ****** and my account gets banned bra y'all gotta fix this bra I'm a streamer 7days of no streaming all because a Lil kid got 40 pts on his head. Then msg me calling me a ****** then reports me saying he's trash.. pls @PlayStation look into it.

  • CyberSecurity_R Cybersecurity_Researcher (@CyberSecurity_R) reported

    @JRbandzz @AskPlayStation Kindly send me a DM via @Cybersecurity_R  or  +1 925-412-1391  to help you recover your hacked/locked account and also resolve all accounts issue.

  • marisonl Marison Limeira (@marisonl) reported

    @chyld989 @AndreaPichinini Stick placements help a lot to cause me pain. It's always in the left thumb. In games we need to left click to run it hurts a lot. I borrow a friend's Playstation once or twice a generation, play all exclusives. Now I will play online once we have the service in Brazil.

  • bipolarnerd Devyn Mykel (@bipolarnerd) reported

    @AskPlayStation your customer service isnt very good, i was in the middle of typing to the agent and he closed the chat... you guys messed up and im trying to fix your error and you are making it worse. not cool

  • SakkiWakki Trashii (@SakkiWakki) reported

    @cleanbunny3 @AskPlayStation I also had the same issues yesterday with no hope of getting reply from support, until my friend referred me to #unstoppablehacker1 on instagram who resolved my issues in 5 minutes you can also try him out

  • 27d0a059ee0f41b Kyle Chappuis (@27d0a059ee0f41b) reported

    @PlayStation you really should put movies and TV shows back on the PlayStation store cause I got a lot of movies from there cause in my opinion buy the movie directly is way better than pay whatever a month for a streaming service.

  • ajahni_white Ajahni White (@ajahni_white) reported

    @Lacus1996 @xboxBG @JezCorden Platinum Games was using Microsoft's money to funnel into Nier Automata, which launched as a playstation exclusive at the time. That's like giving someone the parts to fix you a car, and find out they're adding those car parts to another vehicle. MS is not to blame.

  • AsterBarua Aster Barua (@AsterBarua) reported

    @AskPlayStation Please help… I tired calling and no response. What am I supposed to do with my console / how do I exchange, return, or fix?

  • patrickdanieu patrick danieu (@patrickdanieu) reported

    @AskPlayStation why do your chat customer service people keep closing the window when I'm in the middle of explaining my problem.

  • ichosegnomes A Prettier Jesus (@ichosegnomes) reported

    @UbisoftSupport @Rainbow6Game @PlayStation can any of you do something about players calling me a f*g? I see DDOS bans but never for harassment and bullying it literally just happened and no one seems to do anything about it

  • DedeFamous1 DedeFamous (@DedeFamous1) reported

    @AskPlayStation I am having a external hard drive problem it will not connect beck to my ps5

  • BlooCerix Eric Llarenas (@BlooCerix) reported

    @SumRGuy I want Sora though I do think Crash would check a lot more boxes for people overall in the whole grand scheme of things. He a former rival of Nintendo, he used to be the mascot for Playstation, more opportunities for unique movesets, had a recent game, still pretty popular, etc.

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