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Playstation Network (PSN)

Playstation Network (PSN) Outage Map

The map below depicts the most recent cities worldwide where Playstation Network (PSN) users have reported problems and outages. If you are having an issue with Playstation Network (PSN), make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Playstation Network (PSN) users affected:

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PlayStation Network (PSN) is a digital media entertainment service provided by Sony Interactive Entertainment. Launched in November 2006, PSN was originally conceived for the PlayStation video game consoles, but soon extended to encompass smartphones, tablets, Blu-ray players and high-definition televisions.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Rezé, Pays de la Loire 1
Molina de Segura, Murcia 10
Saint-Nazaire, Pays de la Loire 2
Guyancourt, Île-de-France 1
Signy-le-Petit, ACAL 1
San Antonio, TX 1
Paris, Île-de-France 24
Hyderabad, TG 2
Aureilhan, Occitanie 1
Bar-le-Duc, ACAL 1
Auray, Brittany 1
Amiens, Hauts-de-France 2
Comuna 1, CABA 3
Fourmies, Hauts-de-France 1
Sarreguemines, ACAL 3
Buenos Aires, CF 1
Carquefou, Pays de la Loire 1
Liffré, Brittany 1
Aix-les-Bains, Auvergne-Rhône-Alpes 1
Palermo, Sicily 2
Creil, Hauts-de-France 2
Nantes, Pays de la Loire 1
Tallud-Sainte-Gemme, Pays de la Loire 1
Mâcon, Bourgogne-Franche-Comté 1
Bilbao, Basque Country 1
Caen, Normandy 1
Lyon, Auvergne-Rhône-Alpes 7
Sofia, Sofia-Capital 1
Nürnberg, Bavaria 1
Arles, Provence-Alpes-Côte d'Azur 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Playstation Network (PSN) Issues Reports

Latest outage, problems and issue reports in social media:

  • nick60073501
    lscamaro02 (@nick60073501) reported

    @PlayStation It's really not that difficult release a official PC dongle like Microsoft did problem solved... Would buy tomorrow

  • Xarkom
    Marko Rabasovic (@Xarkom) reported

    @Alex_y_Xander @MGSMGN I agree it is very niche. I was there for both start to finish. MGO1 came along when console online gaming was barely existent. 2 came and its problem was its obtuse barrier to entry. You had to make 3 accounts just to play. 1 Konami account, A Konami game account, PSN account.

  • OneTwoStrike
    Ricky Diaz (@OneTwoStrike) reported

    @PlayStation @AskPlayStation Don't forget about the Playstation Portal. Where's the planned update to fix what was screwed up since April's update with the connectivity and stuttering issues. Please fix.

  • RChoi85
    Choi (@RChoi85) reported

    @FortniteStatus What is the status on this issue!? Workaround on this since new season dropped on playstation is using PSN… 10 days into this.. not lean at all 😤

  • RxaperIV
    Reaper (@RxaperIV) reported

    @Azure0Sword @Gjkiugvnk @makemefamous201 I don't actually disagree with them banning their games being sold in countries that don't have PSN. Every publisher does this with live service games but for some reason only Sony caught any flak for it. The real issue, is that PSN SHOULD be made available in those countries.

  • suckafat1ho
    . (@suckafat1ho) reported

    @PlayStation I miss PS2 why tf does PS5 have an Error code for everything most trash console ever

  • Sianiceee_HP
    Sianice Howell-Pratt🏳️‍🌈✨ (@Sianiceee_HP) reported

    Hi @AskPS_UK I have a UK PSN account and know my password, but I can't log in because I lost access to my old 2SV phone number and have no backup codes. The AI support requires login to reach an agent, and phone support hasn't connected me. Please help.

  • oborozuki_neko
    朧月猫 (@oborozuki_neko) reported

    @apodvloper @StellarBlade Sorry, I didn’t make it clearly. It's definitely no bug with completing the achievements on any platforms. The issue is that the achievements from the PC platform haven’t been fully synced to PlayStation by psn.

  • JoshYou16880655
    Josh Young (@JoshYou16880655) reported

    @survivetheark I’ve been locked out of every ASA server for days. Not a ban. Not my internet. I’ve wasted 30+ hours troubleshooting it. Single-player is the only thing that works. Ticket number 2631848 PSN Simian_or_lizard FIX YOUR BACKEND

  • Juniorceo7
    mmm (@Juniorceo7) reported

    @PlayStationCA you guys have the absolute worst psn support, worst customer service, worst ui and system ive ever seen. @Xbox runs laps around you. I cant even get a live chat or call in to sony for some simple help. Absolute dog **** company i will never buy playstation.

  • WVUGuy29
    #BLM ✊🏿/#BritneyFreed/XRP (@WVUGuy29) reported

    @EpicGames Hey so I'm having an issue with linking my new PSN account to my account with you. Every time I go to link the new one the old one links automatically. Is there a fix or a workaround to this?

  • JeffBlade5
    Jeff Blade (@JeffBlade5) reported

    @_AlAzif @z_mazinga7238 The real problem with the lua exploit is that it's almost impossible to find a lua disk... only developers can find it because the majority of pirates don't have a psn account.

  • GAMERTAGVR
    𝙂𝘼𝙈𝙀𝙍𝙏𝘼𝙂 𝙑𝙍 (@GAMERTAGVR) reported

    @shenmeowzo Problem I have with PSN is the lack of a refund system. They can chuck all the slop up they want but they should allow people to get their money back

  • feiplane
    fei (@feiplane) reported

    @master_s9 @Kameleonre_ after some trials and errors, cusa11977 finally working on my ps5 now, but lost the ability to transfer out/in savedata from settings(forgot to backup my psn activated data), luckily still on bd-jb exploitable fw, or else... make sure u backup system b4 using this restore method

  • PhoenixKa1
    PhoenixKai (@PhoenixKa1) reported

    @Lord_Karhn @i_prizma @CharOnTwitch Concord we all know what was wrong with that, same with the helldivers PSN issue. Unfortunately there are some issues that we just can't change or win. One is microtransactions and the other is AAA industry prices increases. It is all about picking your battles ones you can win.

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