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Playstation Network (PSN)

Playstation Network (PSN) Outage Map

The map below depicts the most recent cities worldwide where Playstation Network (PSN) users have reported problems and outages. If you are having an issue with Playstation Network (PSN), make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Playstation Network (PSN) users affected:

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PlayStation Network (PSN) is a digital media entertainment service provided by Sony Interactive Entertainment. Launched in November 2006, PSN was originally conceived for the PlayStation video game consoles, but soon extended to encompass smartphones, tablets, Blu-ray players and high-definition televisions.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Piennes, ACAL 1
Pons, Nouvelle-Aquitaine 1
Pléhédel, Brittany 1
Frankfurt am Main, Hesse 1
Bologna, Emilia-Romagna 1
Dimāpur, NL 1
Exeter, England 1
Pessac, Nouvelle-Aquitaine 1
Namur, Wallonia 1
Laudun-l'Ardoise, Occitanie 1
Paris, Île-de-France 6
Haulchin, Hauts-de-France 1
Amiens, Hauts-de-France 1
Toulouse, Occitanie 2
Tarbes, Occitanie 1
Vitrolles, Provence-Alpes-Côte d'Azur 1
Metz, ACAL 1
Avensan, Nouvelle-Aquitaine 1
La Chapelle-sur-Erdre, Pays de la Loire 1
Flétrange, ACAL 1
Molina de Segura, Murcia 2
Stanmore, England 1
Saint-Étienne-de-Chigny, Centre 2
Le Bourg-d’Oisans, Auvergne-Rhône-Alpes 1
Iztapalapa, CDMX 1
Durban, KwaZulu-Natal 1
Portsmouth, England 1
Gustavo Adolfo Madero, CDMX 1
Monroe, MI 1
Northwich, England 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Playstation Network (PSN) Issues Reports

Latest outage, problems and issue reports in social media:

  • InDiDoM
    Domindi Bushido (@InDiDoM) reported

    @bum_lao @SatanMagne @MindsEyeGame There are noted gamers in the community who have played (in some cases finished the game) who have shown the glaring issues present there. And the fact that the PSN refunds have started speaks for itself. Are they “fake” gamers because they don’t agree with your perspective?

  • SamBtDifferent
    -᱾‖⎼✊⸺✊⎼‖᱾- (@SamBtDifferent) reported

    @HitmanDMZ Yet to fix your PSN ?

  • KOFLars012
    KusanagiLars (@KOFLars012) reported

    @FGAnniversaries Better not be affected with require to login to PSN. It's been a bad move.

  • gotanyfoodhuh
    eepykoala 🇵🇸🇺🇦 (@gotanyfoodhuh) reported

    @raginghawk92 @Exuldur @NextGenPlayer The recent PSN outage actually prevented people from playing locally downloaded games as the game couldn’t authenticate the license. It isn’t the norm to have all your games downloaded at once as large SSDs are extremely expensive. My comment still stands.

  • suckafat1ho
    . (@suckafat1ho) reported

    @PlayStation Ps5 is the most garbage piece of 💩 ever error code for everything PS1 > PS5

  • RaptorOneOut
    Vorona1 (@RaptorOneOut) reported

    @lilgflexin1 @Community_Gears I just did it. Go the PlayStation website and chat with the assistant bot and answer its questions, remember your sign in email and psn ID, it will transfer you to an agent and the agent will ask for what game and they will give a refund. Took like a minute. Good luck.

  • TKillidia
    TimRie (@TKillidia) reported

    @KingSavageAxe There is one slight difference though. Cyberpunk, DD2 and Wild Hearts ran like *** on every system. For Wilds its PC that i an extreme outlier. While the console could run better its far from broken. Wilds does sit at 4.5/5 stars on PSN afterall.

  • Madsd3n
    El Elonista (@Madsd3n) reported

    @PlayStation I have to disconnect the ps5 every time i want to use it on my pc (pretty frecuently)

  • CCardassian
    Chloe Cardassian (@CCardassian) reported

    @Blackchild1101 @RGamerB_ It may be a problem if your PS5 ever decides it needs to go online to use the disc drive and you have no internet or PSN is down. Unless you find a way to Jailbreak the PS5 and force it to accept the drive.

  • eezy_jesus
    Eezy (@eezy_jesus) reported

    @helldivers2 new update provided hella crashes on PSN. I would greatly appreciate it if you all could look into it and fix. Thank you

  • CaptainSand20
    CaptainSand (@CaptainSand20) reported

    @AskPlayStation I don't know if the PS4 is still being patched or not but mine is stuck on the blue marble screen with no accounts there. When I hit the home button it freezes it, fades to black, then opens the report a problem screen. I've alr made some reports but here's another.

  • BergeauxStormie
    Stormie Bergeaux 🎮🏕️ (@BergeauxStormie) reported

    @JaeGamez Steam and Nintendo is best as of now. some may have got to experience the psn customer service

  • cresscake
    Cresscake (@cresscake) reported

    @Abyss_6912 @Helldivers2HQ Actually it did have a mandatory psn link. It was advertised before the game released, it was on the steam page as a requirement and when it first launched was needed. Issues arose where the game was unplayable when doing that so they lifted it temporarily so people could play.

  • W0LF1902
    WOLF1902 (@W0LF1902) reported

    @_Tom_Henderson_ Pretty much the only successful game out of live service pivot is Helldivers 2 even then they had a lot of reputation ruined by PSN and region lock backlash. Probably what made them not mandate PSN on PC anymore.

  • edzxhub
    Ed (@edzxhub) reported

    @JaeGamez If it requires a PSN login, I'd say yes still on a technical basis.

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