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Playstation Network (PSN)

Playstation Network (PSN) Outage Map

The map below depicts the most recent cities worldwide where Playstation Network (PSN) users have reported problems and outages. If you are having an issue with Playstation Network (PSN), make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Playstation Network (PSN) users affected:

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PlayStation Network (PSN) is a digital media entertainment service provided by Sony Interactive Entertainment. Launched in November 2006, PSN was originally conceived for the PlayStation video game consoles, but soon extended to encompass smartphones, tablets, Blu-ray players and high-definition televisions.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Molina de Segura, Murcia 11
Auray, Brittany 1
Amiens, Hauts-de-France 2
Comuna 1, CABA 3
Paris, Île-de-France 23
Fourmies, Hauts-de-France 1
Hyderabad, TG 1
Sarreguemines, ACAL 3
Buenos Aires, CF 1
Carquefou, Pays de la Loire 1
Liffré, Brittany 1
Aix-les-Bains, Auvergne-Rhône-Alpes 1
Palermo, Sicily 2
Creil, Hauts-de-France 2
Nantes, Pays de la Loire 1
Tallud-Sainte-Gemme, Pays de la Loire 1
Mâcon, Bourgogne-Franche-Comté 1
Bilbao, Basque Country 1
Caen, Normandy 1
Lyon, Auvergne-Rhône-Alpes 7
Sofia, Sofia-Capital 1
Nürnberg, Bavaria 1
Arles, Provence-Alpes-Côte d'Azur 1
Perpignan, Occitanie 1
Marchena, Andalusia 1
Saint-Denis, Réunion 3
Vieux-Condé, Hauts-de-France 1
Don Benito, Extremadura 1
Tours, Centre 2
Laillé, Brittany 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Playstation Network (PSN) Issues Reports

Latest outage, problems and issue reports in social media:

  • JohnDoe1432859
    John Doe (@JohnDoe1432859) reported

    @Toadsanime Someone do similar but with PlayStation and solve their silly DLC on disc needing a seperate build, therefore cost, etc, problem. Absolutely embarrassing lmao. If they had a system to install the game, update, and DLC all from disc like the PSN Store I think I'd faint.

  • NeOwO15
    Neo (@NeOwO15) reported

    Been trying to log into my psn account for an hour and suddenly every number ever is wrong and theres absolutely no way to just give me a sign in mail #love

  • Larkie93
    Larkie (@Larkie93) reported

    @PlayStation No I don't I want you to make a controller that is not a pile of 💩 and last longer then 3 months ..fix your analog sticks start using hall effects or TMR sticks the ones you use are beyond trash

  • suckafat1ho
    . (@suckafat1ho) reported

    @PlayStation I miss PS2 why tf does PS5 have an Error code for everything most trash console ever

  • Ragnheiour
    Ragnheiour (@Ragnheiour) reported

    Quick review for gex trilogy - don't bother buying this now wait for they fix stuff and when its on sale if you are desperate enough (how do you not have audio slider in options menu). So stick with emulation for now or psn version if you still have the have the ps3

  • Sianiceee_HP
    Sianice Howell-Pratt🏳️‍🌈✨ (@Sianiceee_HP) reported

    Hi @AskPS_UK I have a UK PSN account and know my password, but I can't log in because I lost access to my old 2SV phone number and have no backup codes. The AI support requires login to reach an agent, and phone support hasn't connected me. Please help.

  • RipaldaVFX
    RIPALDA (@RipaldaVFX) reported

    Just spent 2 hours of my life talking to a PSN rep so they can refund me Mindseye. A game that broken has no business being released.

  • munl102
    م. (@munl102) reported

    @EAHelp I have a problem on PS5: Ultimate Team is missing from FC 25. I contacted support and sent my PSN email, but I haven’t received any response. Please check urgently.

  • feiplane
    fei (@feiplane) reported

    @master_s9 @Kameleonre_ after some trials and errors, cusa11977 finally working on my ps5 now, but lost the ability to transfer out/in savedata from settings(forgot to backup my psn activated data), luckily still on bd-jb exploitable fw, or else... make sure u backup system b4 using this restore method

  • JaceHaley4807
    Jace Haley (@JaceHaley4807) reported

    @thesinkingcity Fix the game-breaking crashes (Remastered, PS5). Can't progress with the main story as the game crashes every time I enter Expedition HQ. I'm not alone in this. I've cleared my cache, reinstalled the game, everything. The game is not playable and I can't get a refund through PSN

  • GuineaPigMummy
    🏴󠁧󠁢󠁳󠁣󠁴󠁿Dawn G🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@GuineaPigMummy) reported from Stittenham, Scotland

    @AskPS_UK do you want to tell me why i have waited to speak to a agent for 3 hours and still didn't get to speak with a agent,your customer service is absolutely disgusting,your a absolute disgrace

  • GlitchDarkdragm
    darkdragon (@GlitchDarkdragm) reported

    @FortniteStatus Where is the fix for psn in party channel

  • GAMERTAGVR
    𝙂𝘼𝙈𝙀𝙍𝙏𝘼𝙂 𝙑𝙍 (@GAMERTAGVR) reported

    @shenmeowzo Problem I have with PSN is the lack of a refund system. They can chuck all the slop up they want but they should allow people to get their money back

  • GreekGod88PSN
    Greek-God (@GreekGod88PSN) reported

    @OyasumiBastet @xMBGx I have over 50 PS5 games already Sounds like a you problem tbh. My psn wishlist has 30 titles in it..

  • juancabernalo
    JC (@juancabernalo) reported

    @PlayStation Dual sense edge not working on PC via Bluetooth only hardwired

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