Playstation Network (PSN)

Playstation Network (PSN) Outage Map

The map below depicts the most recent cities worldwide where Playstation Network (PSN) users have reported problems and outages. If you are having an issue with Playstation Network (PSN), make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Playstation Network (PSN) users affected:

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PlayStation Network (PSN) is a digital media entertainment service provided by Sony Interactive Entertainment. Launched in November 2006, PSN was originally conceived for the PlayStation video game consoles, but soon extended to encompass smartphones, tablets, Blu-ray players and high-definition televisions.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Atlanta, GA 3
Merlo, BA 3
Melbourne, VIC 2
Belfast, Northern Ireland 2
Franca, SP 2
London, England 2
Denton, TX 2
Vienna, Wien 2
Blackburn, England 2
Angers, Pays de la Loire 2
Buffalo, NY 2
Stains, Île-de-France 1
Boulogne-Billancourt, Île-de-France 1
Asunción, Asunción 1
Hasselt, Flanders 1
Toronto, ON 1
Newport, Wales 1
Antibes, Provence-Alpes-Côte d'Azur 1
Linthicum Heights, MD 1
Willich, NRW 1
Kingston upon Hull, England 1
Norwich, England 1
Montpellier, Occitanie 1
Birmingham, England 1
Aachen, NRW 1
Croydon, England 1
Québec, QC 1
Nashville, TN 1
Derby, KS 1
Berlin, Land Berlin 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Playstation Network (PSN) Issues Reports

Latest outage, problems and issue reports in social media:

  • ballsmcnuts1 borkdog? (@ballsmcnuts1) reported

    @AskPlayStation Had an issue with a hacker about a week ago. Issue seemed to be resolved, but I need to reset my password and it seems they changed the recovery phone number, and I am not receiving recovery emails. Please help me.

  • zFlame_Skillz Abdel (@zFlame_Skillz) reported

    @Twan_Tucker @AskPlayStation BRO IM SAYING, HOW AM I SUPPOSED TO PLAY ANYTHING WHEN ALL OF EM CRASH, the only game that’s worked is Rocket League and I’m not trying to play that all day every day.

  • pSylliboy Paul Sylliboy (@pSylliboy) reported

    Just bought a game through the @PlayStation app and it’s an absolute hassle to download it to my console. Both them and @Xbox have the same usability issue running through their platforms, you can’t sort lists of games.

  • Zac33940333 ZacTheQuackWantsABigFatSmak (@Zac33940333) reported

    What's wrong with @AskPlayStation's service?? It's been like 2 weeks and they are not replying to me I know they're support isn't active right now but it's all their fault my Christmas is horrible I can't access through my PSN account i even said it on their tweet about them!

  • TheElementOf115 ElementHYPE (@TheElementOf115) reported

    @AskPlayStation @PlayStation I had asked @ATVIAssist about an issue with my account data and purchases being wiped erased for Call of Duty:WWII following me changing my PlayStation name and using a PS5. Is there any way for my account to be restored for this title? Thank you

  • gametech95 gametech (@gametech95) reported

    @mattdeezly @Mynameismud24 @AskPlayStation I got lucky, only one issue so far (related to rest mode). No in game crashes yet, fingers crossed.

  • TyreeWi48836011 Tyree Williams (@TyreeWi48836011) reported

    @AskPlayStation my ps4 that I’ve owned for forever isn’t allowing me to download DLC. I’ve realized that someone else has activated my ps4 as their primary ps4 and I can’t disconnect it. Can someone help me

  • JustLuc20744876 JustLucky (@JustLuc20744876) reported

    @RockstarGames I got a game glitch that made me lose $1.3mil of my money. I did not spend it. My plan was to but the pent house. What should I do. PSN:Justlucky09 if you want to check my logs. Last noticed the money approx 2:30am CST Noticed it missing after fighting a guy @3a

  • WraithzXO ACME Wraithz (@WraithzXO) reported

    @bathanfn login through a different way (gmail, psn, etc)

  • TheOnlyAlanWake Video Game Fan (@TheOnlyAlanWake) reported

    @PlayApex Absolutely bug ridden worse than base Playstation Cyberpunk. People inside center crate, spawning people on train thst lost! Hit markers completely broken. Games so fun but wow it's almost unplayable.

  • ThatNewBandit Bandit (@ThatNewBandit) reported

    @AskPlayStation I have a problem with a code! It dosent work and no one used it! Do you mind helping me?

  • WorkinginLondon Nathalie (@WorkinginLondon) reported

    @AskPS_UK hello We have a ps4 registered under my brother s name We wish to access the ps4 with a new user but it is not working

  • Vlone_Yb3 Yash💕🤮 (@Vlone_Yb3) reported

    @kylemarin4 @GameSpot get a PlayStation then it won’t be a problem

  • 76CK974O336SIMO simon bridger (@76CK974O336SIMO) reported

    @AskPlayStation I need a backup code for my sons ps4 as my phone has been stolen for is account so the 2 step wont work now, he cant sign in without this code.. Thanks Simon

  • EyeWhipsPusseh SpaceGahd (@EyeWhipsPusseh) reported

    @PlayStation I’ve requested my refund for Cyberpunk some time ago. Every error report I ask for a request as well. Please help.

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