Playstation Network (PSN)

Playstation Network (PSN) Outage Map

The map below depicts the most recent cities worldwide where Playstation Network (PSN) users have reported problems and outages. If you are having an issue with Playstation Network (PSN), make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Playstation Network (PSN) users affected:

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PlayStation Network (PSN) is a digital media entertainment service provided by Sony Interactive Entertainment. Launched in November 2006, PSN was originally conceived for the PlayStation video game consoles, but soon extended to encompass smartphones, tablets, Blu-ray players and high-definition televisions.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Milan, Lombardia 2
Kansas City, MO 2
Melbourne, VIC 2
Oklahoma City, OK 1
Compiègne, Hauts-de-France 1
Chepstow, Wales 1
Ferrara, Emilia-Romagna 1
Valley Stream, NY 1
New York City, NY 1
Kilgore, TX 1
Muskegon, MI 1
Hamburg, HH 1
Summersville, WV 1
São Paulo, SP 1
Ashburn, VA 1
Barcelona, Catalunya 1
Irwin, PA 1
Coatesville, PA 1
Nürnberg, Bavaria 1
Cambridge, ON 1
College Station, TX 1
Oswego, IL 1
Erie, PA 1
Los Angeles, CA 1
Sacramento, CA 1
Montesilvano Marina, Abruzzo 1
Goshen, NY 1
Tiffin, IA 1
Saint-Julien-en-Genevois, Auvergne-Rhône-Alpes 1
Sugar Land, TX 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Playstation Network (PSN) Issues Reports

Latest outage, problems and issue reports in social media:

  • dougm3413 Douglas Massell (@dougm3413) reported

    @AskPlayStation Getting error code NP-41376-1 when trying to access the list of players in a group chat. Only happening on one specific chat

  • BrianMc1313 Brian McClendon (@BrianMc1313) reported

    @PlayStation why will you not respond to me I am trying to get my daughter's account unbanned so she can play games with her brother. Please let me know how I can contact y'all to fix this problem

  • Bashido_Dragon Bushido Dragon 🐲 (EnVtuber/Yt) (@Bashido_Dragon) reported

    @PlayStation i am having trouble trying to update my plus account i keep getting the "error something has gone wrong" message

  • LewJamEyre The Platinum Gamer 🏆 (@LewJamEyre) reported

    @PlayStation How do you expect people to buy new digital movies releases who use your platform if we can no longer buy them from your service ? Where do we go now ?

  • fashigado Nino Brown (@fashigado) reported

    @AskPlayStation excuse me, i have a ps5 and it has the problem with the controller/ drifting cursor. any hrlp for that?

  • mrgipson Jorflin Elsrot Scorbio🐛 (@mrgipson) reported

    @thebonstergirl @BazizioSupport helped me fix my PlayStation once. Even told my the specific screwdriver I needed . There's nothing they can't do!

  • Mismagia 🍊🌴Mallow/Hayley🌴🍊 (@Mismagia) reported

    @Atomicathen I was a Playstation 2 kid so i had a bunch of broken ps2 games that didnt work like Tomb Raider which scared me bc i thought it was an adult game bc boobs

  • xSp00ks xSpooks (@xSp00ks) reported

    @ToniJadexoxo @AskPlayStation @PlayStationUK Im trying to do the same! Did they fix this for you?

  • NateGerrysPubes Depressed Eagles Fan (@NateGerrysPubes) reported

    @AskPlayStation @PlayStation I’m trying to use the live chat online but it isn’t working! I really need help with my connection issues please help!

  • vhytox ☆Vhytox☆ (@vhytox) reported

    @PS5Drop The way they treat the stock of the console truly disgusts me, as someone who is looking for a better console a first glance at the ps5 stock issue isn't a good look for Playstation.

  • AlphaBlueDX2 alpha blue • disney infinity gold collection era ❁ (@AlphaBlueDX2) reported

    @FutabStan315 HA JOKES ON YOU I HAVE A PLAYSTATION NOW SUBSCRIPTION AND WILL PLAY IT WHEN I GET MY PS5 BECAUSE MY LAPTOP IS OLD AND I CAN'T EVEN GET THROUGH A MINUTE OF PLAYING WITHOUT NETWORK ERRORS

  • joyande76725834 joy anderson (@joyande76725834) reported

    @Devinjo28607943 @PlayStation I had the same problem with my account I try contacting their support but no reply so I was referred to cyberhack_081 on Instagram and within some minutes I got my account recovered and I highly secured

  • NatureNutMan NatureNutMan (@NatureNutMan) reported

    @AskPlayStation Hi, I am having trouble connecting to the PSN (WS-37469-9). Is there an issue with your servers? thanks.

  • gamecontinuum Game Continuum (@gamecontinuum) reported

    Also @Sony will reach a larger user base without limiting App service just to the @PlayStation user market. By combining services you get users enjoying free @Crackle_TV with ads, while offering movie/TV buying & rental options for the same users into non-ad experience in one App

  • _AFlamenguista Pami (@_AFlamenguista) reported

    @Jamie_Rozzay @AskPlayStation please fix the shareplay :(

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