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Playstation Network (PSN)

Playstation Network (PSN) Outage Map

The map below depicts the most recent cities worldwide where Playstation Network (PSN) users have reported problems and outages. If you are having an issue with Playstation Network (PSN), make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Playstation Network (PSN) users affected:

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PlayStation Network (PSN) is a digital media entertainment service provided by Sony Interactive Entertainment. Launched in November 2006, PSN was originally conceived for the PlayStation video game consoles, but soon extended to encompass smartphones, tablets, Blu-ray players and high-definition televisions.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Comuna 1, CABA 17
Buenos Aires, CF 2
Duque de Caxias, RJ 1
Guayaquil, Guayas 2
Hagen, NRW 1
Paris, Île-de-France 26
Cergy, Île-de-France 5
Comox Valley Regional District, BC 1
Hackney, England 1
London, England 1
Nottingham, England 1
Vic-le-Comte, Auvergne-Rhône-Alpes 1
Belley, Auvergne-Rhône-Alpes 1
La Fare-les-Oliviers, Provence-Alpes-Côte d'Azur 1
Brumath, ACAL 1
Cerro Norte, Bogota D.C. 1
Molina de Segura, Murcia 9
Amane Aït Oussa, Guelmim-Oued Noun 1
Rezé, Pays de la Loire 1
Saint-Nazaire, Pays de la Loire 2
Guyancourt, Île-de-France 1
Signy-le-Petit, ACAL 1
San Antonio, TX 1
Hyderabad, TG 2
Aureilhan, Occitanie 1
Bar-le-Duc, ACAL 1
Auray, Brittany 1
Amiens, Hauts-de-France 1
Fourmies, Hauts-de-France 1
Sarreguemines, ACAL 3
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Playstation Network (PSN) Issues Reports

Latest outage, problems and issue reports in social media:

  • OneTwoStrike
    Ricky Diaz (@OneTwoStrike) reported

    @PlayStation @AskPlayStation Don't forget about the Playstation Portal. Where's the planned update to fix what was screwed up since April's update with the connectivity and stuttering issues. Please fix.

  • munl102
    م. (@munl102) reported

    @EAHelp I have a problem on PS5: Ultimate Team is missing from FC 25. I contacted support and sent my PSN email, but I haven’t received any response. Please check urgently.

  • TheNavySquidALT
    Ultra_dark | TheNavySquid (ALT) (@TheNavySquidALT) reported

    @xXEvilnatXx The regular release works fine, you got PSN issues on your beta unfortunately.

  • TheLeftover7
    Eternity In An Hour (@TheLeftover7) reported

    @Hantao @playwildforest @Psycheout86 Closed chain game man. If Sony brings a game that is broken to psn, you get a refund If Sky Mavis got us, partnered with, was published on their socials a lot, let in in their own closed chain, tons of ****** "devs" are you telling me they don't have any responsability?

  • ShinoRyu00
    ShinoRyu (@ShinoRyu00) reported

    @FF_XIV_EN Why is your Support so trash paid for full game on PlayStation and locked my ID to a account i used 6 years ago have a ticket but no response in my email being 5 days straight up taking money from people and not changing the login in on PSN is criminal even Sony responded

  • gordoniankid
    gordoniankid (@gordoniankid) reported

    @Ediuhm When the companies don't wanna put them on (they are coming to PSN in Summer and GOG had OG RE1-3 for months). Weirder stuff on PSN: -Ape Escape 1, Ape Escape 2 (European Port) and no Ape Escape 3 -Soul Calibur Broken Destiny (PSP Entry) but not SC1-5. -Tekken 2 but not 1

  • SheaSwan
    2iLL (@SheaSwan) reported

    @PlayStation I’m tired of my psn network cutting out while I’m in the game I pay too much money for this bs to be happening fix it bruh!!

  • OneTwoStrike
    Ricky Diaz (@OneTwoStrike) reported

    @PlayStation Don't forget about the Playstation Portal. Where's the planned update to fix what was screwed up since April's update with the connectivity and stuttering issues. Please fix.

  • eezy_jesus
    Eezy (@eezy_jesus) reported

    @helldivers2 new update provided hella crashes on PSN. I would greatly appreciate it if you all could look into it and fix. Thank you

  • RChoi85
    Choi (@RChoi85) reported

    @FortniteStatus @FLordbacon Yes! 3 PS5 Pro connected in this house and still my younger kids play it better on Nintendos Switch than 700€ hardware! Common fix this! It’s unplayable as it is!! Also sound match is bugged. People are connecting in groups over PSN to have voice in game!better planning guys 🤯

  • Ragnheiour
    Ragnheiour (@Ragnheiour) reported

    Quick review for gex trilogy - don't bother buying this now wait for they fix stuff and when its on sale if you are desperate enough (how do you not have audio slider in options menu). So stick with emulation for now or psn version if you still have the have the ps3

  • Juniorceo7
    mmm (@Juniorceo7) reported

    @PlayStationCA you guys have the absolute worst psn support, worst customer service, worst ui and system ive ever seen. @Xbox runs laps around you. I cant even get a live chat or call in to sony for some simple help. Absolute dog **** company i will never buy playstation.

  • munene_muchoki
    Geoffrey Munene Muchoki 𝕏 (@munene_muchoki) reported

    @PlayStation Fix stickdrift

  • TheCourier007
    Amuro Ray🇺🇸🏳️‍⚧️ (@TheCourier007) reported

    @Foxtrot2345 I’ll play with you during the day, PSN sucks. My Xbox is on WiFi cause I have my Ethernet to my PS5 cause it needs all the help it can get and it doesn’t have these problems

  • RChoi85
    Choi (@RChoi85) reported

    @FortniteStatus What is the status on this issue!? Workaround on this since new season dropped on playstation is using PSN… 10 days into this.. not lean at all 😤

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