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Playstation Network (PSN)

Playstation Network (PSN) Outage Map

The map below depicts the most recent cities worldwide where Playstation Network (PSN) users have reported problems and outages. If you are having an issue with Playstation Network (PSN), make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Playstation Network (PSN) users affected:

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PlayStation Network (PSN) is a digital media entertainment service provided by Sony Interactive Entertainment. Launched in November 2006, PSN was originally conceived for the PlayStation video game consoles, but soon extended to encompass smartphones, tablets, Blu-ray players and high-definition televisions.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Frankfurt am Main, Hesse 1
Bologna, Emilia-Romagna 1
Dimāpur, NL 1
Exeter, England 1
Pessac, Nouvelle-Aquitaine 1
Namur, Wallonia 1
Laudun-l'Ardoise, Occitanie 1
Paris, Île-de-France 10
Haulchin, Hauts-de-France 1
Amiens, Hauts-de-France 1
Toulouse, Occitanie 2
Tarbes, Occitanie 1
Vitrolles, Provence-Alpes-Côte d'Azur 1
Metz, ACAL 1
Avensan, Nouvelle-Aquitaine 1
La Chapelle-sur-Erdre, Pays de la Loire 1
Flétrange, ACAL 1
Molina de Segura, Murcia 2
Stanmore, England 1
Saint-Étienne-de-Chigny, Centre 2
Le Bourg-d’Oisans, Auvergne-Rhône-Alpes 1
Iztapalapa, CDMX 1
Durban, KwaZulu-Natal 1
Portsmouth, England 1
Gustavo Adolfo Madero, CDMX 1
Monroe, MI 1
Northwich, England 1
Reno, NV 1
Russell Springs, KY 1
Vernouillet, Île-de-France 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Playstation Network (PSN) Issues Reports

Latest outage, problems and issue reports in social media:

  • JamiesAct
    James (@JamiesAct) reported

    3/8 PSN wall + hardware hash: Sony flips mandatory PSN login. Xbox doesn’t support PSN login, so the game quits. During that call the client hashes CPU & TPM; Sony’s server spots an Xbox print → “unauthorised device,” bye.

  • seed_err
    SEED ERR (@seed_err) reported

    @AskPlayStation I'm getting these errors constantly: CE-112908-1 (“Can’t find what you’re looking for”) and CE-118307-0 (“Je n’ai pas trouvé ce que vous cherchez”). Nothing helps. Please fix this or explain what’s going on. #PSN #PlayStation

  • MikeyJayRaymond
    MikeyJayRaymond (@MikeyJayRaymond) reported

    That's not debunked. "Even their data shows that's not possible. Forza Horizon 5 on PSN has a similar number of reviews as Sea of Thieves on PSN, yet they have FH5 PS5 sales at more than double." Which is the issue, reviews are not even a good reference point. Larixx needs to be more specific on what they're using to determine these sales numbers.

  • Teamspiderplays
    spiderYTplays (@Teamspiderplays) reported

    Hey @TeamYouTube and @PlayStation im trying to upload a video from share factory but it wont let me because of a error with an internet even tho i am connected same with PSN, can yall help me?

  • lukeswankw94414
    Lukeswankwalker (@lukeswankw94414) reported

    @StellarBlade are there any plans to fix PSN Trophy support on the PC version? The Overlay detects the game but when you try to view the Trophies it gives a Can't Load Error

  • AlanGhoul6995
    Alan El Ghoul (@AlanGhoul6995) reported

    @xboxBG What is the new reality clown? Can you answer me that you can play PlayStation games on steam? That’s nothing new you cannot play it on Xbox. On the device you have to login to steam and buy the game and play through steam.. just go ahead. PSN will get 70% steam 30. Xbox 0%.

  • xXEvilnatXx
    Nathan Martin 🇪🇸 🇺🇸 🇯🇵 (@xXEvilnatXx) reported

    An issue has been found using CFW update via internet while log in on PSN, the PS3 in CEX mode crashes or freezes while log in. I will try to bypass/patch it. If I don't get it, I'll be forced to remove the CFW update via Internet. DEX mode seems to work fine to log in on PSN

  • Juniorceo7
    mmm (@Juniorceo7) reported

    @PlayStationCA you guys have the absolute worst psn support, worst customer service, worst ui and system ive ever seen. @Xbox runs laps around you. I cant even get a live chat or call in to sony for some simple help. Absolute dog **** company i will never buy playstation.

  • bwcody12
    Cody Whitaker (@bwcody12) reported

    @PlayRematch your game is so broken and buggy I would have thought Bethesda made it. Great job! PSN wouldn’t even let me refund it. So $30 was wasted on one of the worst games I have ever played. Throwing my PS5 in the trash just to put your game where it belongs

  • TheLeftover7
    Eternity In An Hour (@TheLeftover7) reported

    @Hantao @playwildforest @Psycheout86 Closed chain game man. If Sony brings a game that is broken to psn, you get a refund If Sky Mavis got us, partnered with, was published on their socials a lot, let in in their own closed chain, tons of ****** "devs" are you telling me they don't have any responsability?

  • kotakudanberu
    輝くダンベル (@kotakudanberu) reported

    To enter the ubisoft account in the rainbow, you need to enter a login and password, which I did not know from the account, which is already 10 years old, because always entered through psn, after that I on the site unbound psn from this account and tied to a new ubsoft account.

  • TanFooLy
    FooLyConvexShoe (@TanFooLy) reported

    @ConspiracySpic1 @kjngamer KJ literally supports doxxers. Had no issues talking with a few many times and even believed them because they were PSN people against Xbox. Maybe know the people you defending first you Sony pony.

  • WippaDippa
    WippaDippa (@WippaDippa) reported

    @PlayStation Could you fix the stick drift too? Cheers

  • Slavandos771
    Viacheslav (@Slavandos771) reported

    @UFLgame Dear Support Team, Good afternoon. I’m reaching out for assistance with linking my PSN account to your service. Every time I try to do so on your website, I receive the following error: “Cannot link Twitch account: cooldown period is active.”

  • GAMERTAGVR
    𝙂𝘼𝙈𝙀𝙍𝙏𝘼𝙂 𝙑𝙍 (@GAMERTAGVR) reported

    @shenmeowzo Problem I have with PSN is the lack of a refund system. They can chuck all the slop up they want but they should allow people to get their money back

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