Playstation Network (PSN)

Playstation Network (PSN) Outage Map

The map below depicts the most recent cities worldwide where Playstation Network (PSN) users have reported problems and outages. If you are having an issue with Playstation Network (PSN), make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Playstation Network (PSN) users affected:

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PlayStation Network (PSN) is a digital media entertainment service provided by Sony Interactive Entertainment. Launched in November 2006, PSN was originally conceived for the PlayStation video game consoles, but soon extended to encompass smartphones, tablets, Blu-ray players and high-definition televisions.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Kansas City, MO 2
Melbourne, VIC 2
Belfast, Northern Ireland 2
Franca, SP 2
Milan, Lombardia 1
Hamburg, HH 1
Summersville, WV 1
São Paulo, SP 1
Ashburn, VA 1
Barcelona, Catalunya 1
Irwin, PA 1
Coatesville, PA 1
Nürnberg, Bavaria 1
Cambridge, ON 1
College Station, TX 1
Oswego, IL 1
Erie, PA 1
Los Angeles, CA 1
Sacramento, CA 1
Montesilvano Marina, Abruzzo 1
Goshen, NY 1
Tiffin, IA 1
Saint-Julien-en-Genevois, Auvergne-Rhône-Alpes 1
Sugar Land, TX 1
Jablonné nad Orlicí, Pardubický kraj 1
Stains, Île-de-France 1
Boulogne-Billancourt, Île-de-France 1
Asunción, Asunción 1
Hasselt, Flanders 1
Toronto, ON 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Playstation Network (PSN) Issues Reports

Latest outage, problems and issue reports in social media:

  • Kris_Frey Kris (@Kris_Frey) reported

    @AdamSmi42544186 @AskPlayStation Ok, how did he fix it?

  • Stefan006150366 Stefan08 (@Stefan006150366) reported

    @RockstarGames hello i have a Problem i cant bocome my 1000000 $ in the playstation store you can Help me?

  • Ric3636 Eric ☘️🇮🇪🦞🦞 🔴⚽️🥅⚾️ 2️⃣1️⃣ (@Ric3636) reported

    @The_General_C PlayStation needs a service like Xbox’s game pass

  • str8fromva1 Eric Williams Jr. (@str8fromva1) reported

    @ShowtimerHD @IGN I just told you why lol. Sony's consumers still buy games. You know there is an avenue where both companies can be successful. You can subscribe to GamePass and have a Playstation console. Plus it's rumored that Sony is dropping their own streaming service. Umm they will be fine

  • Exc4ssuM Exc4ssuM🪐 (@Exc4ssuM) reported

    @AskPlayStation I keep getting the NW-31456-9 error and tried everything but nothing happens. I haven't been able to play for 3 days.

  • OwyKiox Tiger Fennec (@OwyKiox) reported

    @AskPlayStation I can't download anything in my ps3 download list because of error code because of error code 80029721! You said in your blog post we would still be able to redownload purchased content; well I can't access stuff I paid for and its not even past shut down!!

  • Unusual5uspect Pete Baker (@Unusual5uspect) reported

    @AskPS_UK Will there ever be a fix for the PS5 randomly just deleting games or add-ons? I’ve lost count how many times I’ve had to re-install CoD MW.

  • GaryDolling108 Gary Dolling (@GaryDolling108) reported

    @AskPS_UK No error it was working fine then wanted to update which failed so I deleted and now I can’t get it reinstalled it fails every time

  • qBnpNNFt0zRjq85 قط للتبني (@qBnpNNFt0zRjq85) reported

    @AskPlayStation Hey my PS5, I am going to get an error code when I try to move to the PlayStation Network. The code is ws-116332-6

  • PeteSkerritt Pete Skerritt (@PeteSkerritt) reported

    Sony was not a “good guy” last generation. The seeds of Sony’s arrogance were once again watered by success. PSN became a paid service, with a cost increase during the generation. Sony’s lack of care for preservation began with PS4, too.

  • danfootyfan Dan (@danfootyfan) reported

    @Sony @AskPS_UK (NW-102216-2) many people are getting this error and only fix is too restart the ps5, it therefore means it’s taking days for people to even download a game and making it impossible to play online, when’s this being fixed ? As it isn’t a problem with my WiFi

  • Jabrahamhamham I LOVE EGGS (@Jabrahamhamham) reported

    @AskPlayStation My 3rd Dualsense controller just broke, again within its first week of use. Stick drift, then unresponsive face buttons, now a broken R2, leaving haptic feedback in the dust. How can I replace these controllers? I don't have another $70 for a week long investment

  • Vaunred1 vaunred shirt (@Vaunred1) reported

    All I'm gonna say about that MLB news, I hope you ponies are ready to take the L and move to PC. Jim Ryan is bringing the ship down for a crash landing and it's time to eject. I give it 3 years max before every PS game is on PC. Then that PlayStation quality will be a memory.

  • Nikkiee02 Nikki (@Nikkiee02) reported

    @isher69 @AskPS_UK @Outriders I have the same issue!!

  • ShowtimerHD ShowtimerHD (@ShowtimerHD) reported

    @CamRicheson @IGN Consoles are slowly dying. Xbox doesn’t care about console sales clearly. They want ppl on their Game Pass service and that’s all they care about and it’s working. Why I left PlayStation. O#

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