Playstation Network (PSN) Outage Map
The map below depicts the most recent cities worldwide where Playstation Network (PSN) users have reported problems and outages. If you are having an issue with Playstation Network (PSN), make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Playstation Network (PSN) users affected:
PlayStation Network (PSN) is a digital media entertainment service provided by Sony Interactive Entertainment. Launched in November 2006, PSN was originally conceived for the PlayStation video game consoles, but soon extended to encompass smartphones, tablets, Blu-ray players and high-definition televisions.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Durban, KwaZulu-Natal | 1 |
| Portsmouth, England | 1 |
| Gustavo Adolfo Madero, CDMX | 1 |
| Monroe, MI | 1 |
| Northwich, England | 1 |
| Reno, NV | 1 |
| Russell Springs, KY | 1 |
| Paris, Île-de-France | 12 |
| Vernouillet, Île-de-France | 1 |
| Nottingham, England | 1 |
| Angers, Pays de la Loire | 1 |
| Morangis, Île-de-France | 1 |
| Waterbury, CT | 1 |
| Toulouse, Occitanie | 1 |
| Nancy, ACAL | 1 |
| Toulon, Provence-Alpes-Côte d'Azur | 1 |
| Lorient, Brittany | 1 |
| Pereira, Risaralda | 1 |
| Athy, Leinster | 1 |
| Taufkirchen, Bavaria | 1 |
| Christchurch, Canterbury | 1 |
| Vancouver, BC | 1 |
| Alcolea de Calatrava, Castille-La Mancha | 1 |
| Villeurbanne, Auvergne-Rhône-Alpes | 1 |
| Rennes, Brittany | 2 |
| L'Haÿ-les-Roses, Île-de-France | 1 |
| Rouen, Normandy | 1 |
| Panamá, Panamá | 1 |
| Garges-lès-Gonesse, Île-de-France | 1 |
| Ploemeur, Brittany | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Playstation Network (PSN) Issues Reports
Latest outage, problems and issue reports in social media:
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Kuro_snow (@Kuro_snow) reporteddear @StellarBlade team, i wanted to ask, if i bought the DLC on US PSN but i own the Japanese Import copy (it was a gift from a friend in japan) Can i play the DLC without issue or do i need to purchase the DLC again but on Japan psn?
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Powerboss (@Powerboss1983) reported@ODT414 @Gilgame48416687 steam and PC store is the only exception to this look to the helldivers 2 debacle where once the PSN login was put in after 3 months it was locked out of all those countries. but no unless there's a deal in place once published sony has no say anymore. look at death stranding 1
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Lucky Reloaded (@Lucky_Rockz_) reported@TheIceMan_73 @Genki_JPN Require PSN then not offer the service on that hardware in turn locked out of the game on Xbox console.
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Vorona1 (@RaptorOneOut) reported@lilgflexin1 @Community_Gears I just did it. Go the PlayStation website and chat with the assistant bot and answer its questions, remember your sign in email and psn ID, it will transfer you to an agent and the agent will ask for what game and they will give a refund. Took like a minute. Good luck.
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Ape X (@Daiviz_Lee) reported@FortniteStatus I have the same problem on PS5 (Canadian PSN). I currently live outside Canada and it doesn’t allow me to log into the game only on Canadian PSN account. I’ve been playing on that account outside Canada for 5 years already and never faced same issue.
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go packs.. (@xLUHG333) reported@JamiesAct @AltShiftKill The servers belongs to steam, the distribution to the consumer belongs to steam. That's literally the job of a platform holder. What sony was doing with PSN in those countries was illegal. Sony had to get rid of the requirement first or expand their network service
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Mike (@psy_tempest) reported@Sarcastic_hubby @videogamedeals The problem this gen is there have been a handful of PS5/Series exclusive games-everything has been cross gen. Just now Sony reported more PSN users are on the PS5 than PS4.
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Blackout3130 (@Blackout1hitta) reportedMarathon.. is the game that Sony is sinking its money into and betting big on the success of that game. Sony investors is looking at what MS is doing and asking questions.. Sony is using the success of HD2 to push marathon. Sony is planning on price increases to PSN.. A service that’s doesn’t offer nowhere near what Gamepass does.
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Chloe Cardassian (@CCardassian) reported@Blackchild1101 @RGamerB_ It may be a problem if your PS5 ever decides it needs to go online to use the disc drive and you have no internet or PSN is down. Unless you find a way to Jailbreak the PS5 and force it to accept the drive.
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🏴Dawn G🏴 (@GuineaPigMummy) reported from Stittenham, Scotland@AskPS_UK do you want to tell me why i have waited to speak to a agent for 3 hours and still didn't get to speak with a agent,your customer service is absolutely disgusting,your a absolute disgrace
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Visiting Hands? (@StanReinhardt) reported@Andy_VGC They should value removing mandatory PSN login. Not because I have an issue with it, but because I have a stake in Sony and I need them to be successful. Remove that before I lose my temper.
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mcquack306 (@mcquack306) reported@Apollokid3000 No I think if you login with your PSN, you unlock PSN trophies as well but it’s the same list. There’s no PSN trophy list for pc specific versions
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Jeff Blade (@JeffBlade5) reported@_AlAzif The real problem with the lua exploit is that it's almost impossible to find a lua disk... only developers can find it because the majority of pirates don't have a psn account.
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Ultra_dark | TheNavySquid (ALT) (@TheNavySquidALT) reported@xXEvilnatXx The regular release works fine, you got PSN issues on your beta unfortunately.
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Paul Sweeney (@_paul_sweeney_) reported@UbisoftSupport I couldn't even let me do that for the game for Siege, but it's sorted out now. I just deleted it and reinstalled it. It might have been an issue related to PS Plus since there was a lock symbol next to the PSN logo near the game.