Playstation Network (PSN)

Playstation Network (PSN) Outage Map

The map below depicts the most recent cities worldwide where Playstation Network (PSN) users have reported problems and outages. If you are having an issue with Playstation Network (PSN), make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Playstation Network (PSN) users affected:

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PlayStation Network (PSN) is a digital media entertainment service provided by Sony Interactive Entertainment. Launched in November 2006, PSN was originally conceived for the PlayStation video game consoles, but soon extended to encompass smartphones, tablets, Blu-ray players and high-definition televisions.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Atlanta, GA 3
Melbourne, VIC 2
Belfast, Northern Ireland 2
Franca, SP 2
Vienna, Wien 2
Los Angeles, CA 1
Sacramento, CA 1
Montesilvano Marina, Abruzzo 1
Goshen, NY 1
Tiffin, IA 1
Saint-Julien-en-Genevois, Auvergne-Rhône-Alpes 1
Sugar Land, TX 1
Jablonné nad Orlicí, Pardubický kraj 1
Stains, Île-de-France 1
Boulogne-Billancourt, Île-de-France 1
Asunción, Asunción 1
Hasselt, Flanders 1
Toronto, ON 1
Newport, Wales 1
Antibes, Provence-Alpes-Côte d'Azur 1
Linthicum Heights, MD 1
Willich, NRW 1
Kingston upon Hull, England 1
Norwich, England 1
Montpellier, Occitanie 1
Birmingham, England 1
Aachen, NRW 1
Croydon, England 1
Québec, QC 1
Nashville, TN 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Playstation Network (PSN) Issues Reports

Latest outage, problems and issue reports in social media:

  • hfbjjh3 hfbjjh (@hfbjjh3) reported

    @AskPlayStation hello I am trying to create a new psn account and when I try to put my last name it says that it beeds to colmy with our terms of service ?

  • RealTurniplord Rob Pitt (@RealTurniplord) reported

    I love Kalypso Media but I don’t see why they still publish games on Xbox first as part of the Game Preview program (early access). PlayStation also offer this service (look at Temtem), so why isn’t Startopia out on the PS5 at the same time?

  • dannyyy07 danny fisher (@dannyyy07) reported

    @AskPS_UK hi my sons PlayStation 4 won’t let him connect to the PlayStation network it keeps saying an error has occurred CE-30391-6

  • Alan_Anani Alan Anani (@Alan_Anani) reported

    @AskPlayStation hey I'm having issues with the PS+ games for the month of January. It won't let me download Greedfall or Tomb Raider and last month I bought Maneater.

  • golden1ne Golden1ne (@golden1ne) reported

    @PlayStation your playstion plus games are not free this month man eater or tomb raider pls fix @AskPlayStation

  • WashedUpGoalie Washed Up Goalie 🥅 (@WashedUpGoalie) reported

    @PuckinHostile The same people upset abuout this have no problem with the PlayStation Fiest Bowl.

  • ChellModLife2 J.C. Petty (@ChellModLife2) reported

    Hey @Sony @PlayStation @AskPlayStation do yall read things before you put them out or nah? Cuz its some major spelling errors on your site that can cause legal loopholes 🙃.

  • kentblacksher Kent Blacksher (@kentblacksher) reported

    @AskPlayStation Getting an error "aded216f45734ef7ad577f0b3070b9db" every time I try to use spotify app on PS5. Worked a few days back, but not now. All other media apps seem to be working fine. No crashes that I'm aware of. Any advice?

  • SimonCaddy1 Simon Caddy (@SimonCaddy1) reported

    @AskPS_UK I have been on the phone for 1hr 7 mins and then you cut me off, I needed to get my playstation 5 controller replaced as its faulty, typical customer service.

  • CharlieLevy92 Charlie Levy ⚒⚜️ #GSBOUT (@CharlieLevy92) reported

    @nstruct @AskPlayStation @bj_mort Are you still having the issue?

  • JamesHa56876554 James Hansen (@JamesHa56876554) reported

    @BIGFLYhamsolo05 @BazPantz @Queenfreakinbee No problems at all with ps5. And Xbox. Oh yeah I would never touch an Xbox. I like PlayStation. They pretty much have the same games and scepter for a few exclusives each and I think Sony has better exclusives.

  • jub_jordan Jubaloop (@jub_jordan) reported

    @AskPS_UK hello im having issues with one of my accounts, it signed me out and i try signing back in and it keeps saying incorrect password even after changing it, all my other accounts log in fine please help

  • SlaveofsystemX Milk (@SlaveofsystemX) reported

    @AskPlayStation I have the base game digitally and it doesn't show me any message or error code

  • kevinslo1078 Mr. Predictor (@kevinslo1078) reported

    Lxl 20 XX thats it. Plus I bought Androma points from the playstation store and I didn't even get them and you need to fix that because I got robbed

  • SquareImperial Prince L.Ward 🔱⚓📐 (@SquareImperial) reported

    @CutieNamedKitty Sounds like a personal problem.... Homie needs to eat better, turn off the PlayStation & get off the couch.

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