Playstation Network (PSN)

Playstation Network (PSN) Outage Map

The map below depicts the most recent cities worldwide where Playstation Network (PSN) users have reported problems and outages. If you are having an issue with Playstation Network (PSN), make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Playstation Network (PSN) users affected:

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PlayStation Network (PSN) is a digital media entertainment service provided by Sony Interactive Entertainment. Launched in November 2006, PSN was originally conceived for the PlayStation video game consoles, but soon extended to encompass smartphones, tablets, Blu-ray players and high-definition televisions.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Kansas City, MO 2
Melbourne, VIC 2
Belfast, Northern Ireland 2
Franca, SP 2
Milan, Lombardia 1
Hamburg, HH 1
Summersville, WV 1
São Paulo, SP 1
Ashburn, VA 1
Barcelona, Catalunya 1
Irwin, PA 1
Coatesville, PA 1
Nürnberg, Bavaria 1
Cambridge, ON 1
College Station, TX 1
Oswego, IL 1
Erie, PA 1
Los Angeles, CA 1
Sacramento, CA 1
Montesilvano Marina, Abruzzo 1
Goshen, NY 1
Tiffin, IA 1
Saint-Julien-en-Genevois, Auvergne-Rhône-Alpes 1
Sugar Land, TX 1
Jablonné nad Orlicí, Pardubický kraj 1
Stains, Île-de-France 1
Boulogne-Billancourt, Île-de-France 1
Asunción, Asunción 1
Hasselt, Flanders 1
Toronto, ON 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Playstation Network (PSN) Issues Reports

Latest outage, problems and issue reports in social media:

  • PsychoNolGeo Nolan George (@PsychoNolGeo) reported

    @ReportMeCryBaby @markfontana56 @PlayStation Got mine a year ago new for $500 no line no wait no problems. Direct from Sony.

  • MartyMc47628115 Marty McFly (@MartyMc47628115) reported

    @f33lex @PlayStation it's because dust inside. i had the same problem with overheating issues. couldnt believe it because there was only a little bit dust in it. cleaned it, now it's like an day 1 again. it seems that the heating system is extremely fragile

  • zachariusbowen Zacharias Bowen (@zachariusbowen) reported

    @PlayStation @AskPS_UK trying to contact customer service to request a refund, but the chat button is not working. How do I connect to an agent?

  • PeepChris_ Chris (@PeepChris_) reported

    @PlayStation My ps5 just started freezing on me and giving me an error code YALL console is ***

  • Anoultbrian Anoult Brian (@Anoultbrian) reported

    @X_xkarliex_X @AskPlayStation Why not try #vety_crack on Instagram they can fix issues like that.

  • INGABUV Dughman (@INGABUV) reported

    @0WhoamItellme0 @PlayStation I know the problem. Your TV/Monitor doesn't support 1440p. That's why.

  • moxleyarmy ksmskskksksks (@moxleyarmy) reported

    @KingVargas10 @PlayStation Well that worked for me so idk I know that problem can be caused for multiple reasons

  • Rodrigu61507232 Rodriguez Smith (@Rodrigu61507232) reported

    @vbpunk4life @AskPlayStation Thank God I didn't waste my time waiting for support they can't do anything I was referred to #devonfixx1 on Instagram He fix my problem without hesitation Reach out to him

  • IVEWCASTLE Joooooelinton (@IVEWCASTLE) reported

    @PlayStation Have you fixed the LAN cable disconnected problem yet? I've seen thousands have the same problem, but no one is willing to help, acknowledge or fix the problem.

  • youremy61_ may (@youremy61_) reported

    @cryingbunny__ It’s so silly… I’m making another PSN account to see if I can login with my current Genshin account. I’ve emailed them to unlink it but it said it could take up to 10 working days😒 Why is ebenso long winded🥲

  • Moka_D_bo Javar Madison Jr. (@Moka_D_bo) reported

    @KingVargas10 @moxleyarmy @PlayStation I remember this issue although cleaning it and laying it horizontal fixed the issue for me

  • ElnegritoKurama Javier Maradiaga (@ElnegritoKurama) reported

    @f33lex @PlayStation Been playing Fortnite on PS5 for 2 years now never had an issue

  • Richard16800618 Richard kelly (@Richard16800618) reported

    @EAHelp I am trying to log into my account but the problem is I use PlayStation sign in meaning I have no clue on email or password, I have my username but that doesn't seem to email to any emails I currently can access!! please help me!

  • Gravy_Biscuits_ Gravy Biscuits (@Gravy_Biscuits_) reported

    @PlayStation WHEN will you fix the trophies list?!! How is it we can’t search our trophies or reorder the list yet 2 YEARS into the ps5’s life? Also, what GOOD is tracking trophies if we have no idea how much progress we’ve made towards said goal?!! Make ZERO SENSE!! CMON GUYS😭

  • MaxKelting5 Max Kelting (@MaxKelting5) reported

    I'm not sure if you guys are experiencing this problem but I go on the PlayStation 5 store and i click on see all PS5 games. There is a small delay a gray screen will appear for like a couple seconds and then it will go to the catalog. But as you think everything is working out

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