Playstation Network (PSN)

Playstation Network (PSN) Outage Map

The map below depicts the most recent cities worldwide where Playstation Network (PSN) users have reported problems and outages. If you are having an issue with Playstation Network (PSN), make sure to submit a report below

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Playstation Network (PSN) users affected:

Less
More

playstation-network-psn Hero Image

PlayStation Network (PSN) is a digital media entertainment service provided by Sony Interactive Entertainment. Launched in November 2006, PSN was originally conceived for the PlayStation video game consoles, but soon extended to encompass smartphones, tablets, Blu-ray players and high-definition televisions.

Map Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Kansas City, MO 2
Melbourne, VIC 2
Belfast, Northern Ireland 2
Ferrara, Emilia-Romagna 1
Valley Stream, NY 1
New York City, NY 1
Kilgore, TX 1
Muskegon, MI 1
Milan, Lombardia 1
Hamburg, HH 1
Summersville, WV 1
São Paulo, SP 1
Ashburn, VA 1
Barcelona, Catalunya 1
Irwin, PA 1
Coatesville, PA 1
Nürnberg, Bavaria 1
Cambridge, ON 1
College Station, TX 1
Oswego, IL 1
Erie, PA 1
Los Angeles, CA 1
Sacramento, CA 1
Montesilvano Marina, Abruzzo 1
Goshen, NY 1
Tiffin, IA 1
Saint-Julien-en-Genevois, Auvergne-Rhône-Alpes 1
Sugar Land, TX 1
Jablonné nad Orlicí, Pardubický kraj 1
Stains, Île-de-France 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Playstation Network (PSN) Issues Reports

Latest outage, problems and issue reports in social media:

  • vRaidpoint Jesse Flores (@vRaidpoint) reported

    @AskPlayStation Please respond to my DM about account sign in issues

  • XepticG XepticGaming (@XepticG) reported

    @RockstarGames Truly a shame my account got deleted for "abusing/glitching" for doing the bogdan problem not like I spent hundreds of hours grinding just for that to happen and the abuse the xbox community gets for all of that compared to the snowflake playstation community

  • flysantosfly EaglesFan (@flysantosfly) reported

    @AskPlayStation I bought my ps4 on 08/31/20, after one month of use, the controller that came with the console started giving problems with the left analog, I sent it to the support and they sent me a "NEW", after one month I am with the same problem with this control, help me please

  • nicholascainwtr nicholas cain (@nicholascainwtr) reported

    Sitting here with a #PlayStation 4 that is nothing more than a doorstop because #Sony has pathetic customer service.

  • wardog6661 hirotoshi (@wardog6661) reported

    @AskPlayStation the link you sent me is how i even contacted you in the first place. there is no articles or support tabs that sound nearly like my issue.

  • BongersOli olivier bongers (@BongersOli) reported

    @AskPlayStation i replaced my hdd in my ps4. downloaded the software 8.03(large file)of ps site on a usb stick just like in many videos on youtube. but the problem is that my ps always say “can not install the software because the file is corrupted.

  • SShqiptarXD SShqiptar (@SShqiptarXD) reported

    @AskPlayStation Hello. I have problem with PS+ subscription and the PS support on the website keeps returning me back to section Contact Us, after I've gone through section how to refund money. Any help? Thanks.

  • laurenluethy Dr. Lauren Luethy (@laurenluethy) reported

    @AskPlayStation Thank you for the quick response! We turned the playstation on to get an error code and it immediately connected! It looks like we just had to give it a few hours.

  • Secti0n31 Bishop (@Secti0n31) reported

    @groeblbubble @K84UnitedLeft If you want to take a metaphor about being ripped off, and turn it into an argument about how buying a playstation isn't the same as buying a house. Unfollow me. You're seriously part of the problem.

  • groeblbubble Donatra (@groeblbubble) reported

    @Secti0n31 @K84UnitedLeft We can both admit there are problems in banking housing etc etc but i didn't think that was the point since all of that was compared to a PlayStation.

  • CarlosL82316115 Carlos Leyva (@CarlosL82316115) reported from Auckland, Auckland

    @AskPS_ANZ hi, my kids got a PlayStation plus 12 month membership card and when they scratched the card they did it sin hard that they damaged the last digit of the 12 digits code. How can I fix it? No need to tell you I have two crying kids home and they are sorry... cheers

  • MrDNA007 Danny 🇧🇩 (@MrDNA007) reported

    @AskPlayStation I’m trying to use PS4 Remote Play but whenever I try to sign in it gives me the error “A connection to the server could not be established. (18.acd3dead.1608846806.17ff8587)” Please help as it’s made the app unusable. Thanks.

  • awesome_king512 King (@awesome_king512) reported

    @VGEvolution @AskPlayStation It's bullshit man. I been having same problem for weeks!! A $500 system and I can't even update cold war to play on a $500 system

  • JuguetesAtico Juguetes en el Atico (@JuguetesAtico) reported

    @AskPlayStation Hi I just got my Play5 and I can not do System Upload. No by Internet and I can not download to my computer to do it with as USB. Is there a problem with the servers ?

  • _KimmyHed KimmyHed (@_KimmyHed) reported

    @AskPlayStation I lag back and forth then makes me stand still for like 1-10 seconds and then I go back and repeats. Its not my connection because many of my friends having the same problem. I get no error messages. Well I have this problem with apex legends, fortnite, warzone and cold war 1/2

Map Check Current Status