Playstation Network (PSN)

Playstation Network (PSN) Outage Map

The map below depicts the most recent cities worldwide where Playstation Network (PSN) users have reported problems and outages. If you are having an issue with Playstation Network (PSN), make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Playstation Network (PSN) users affected:

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PlayStation Network (PSN) is a digital media entertainment service provided by Sony Interactive Entertainment. Launched in November 2006, PSN was originally conceived for the PlayStation video game consoles, but soon extended to encompass smartphones, tablets, Blu-ray players and high-definition televisions.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 7
Kansas City, MO 3
Madrid, Comunidad de Madrid 3
Milwaukee, WI 2
Nouméa, Province Sud 2
Mannheim, Baden-Württemberg Region 2
Sydney, NSW 2
Indianapolis, IN 2
Dallas, TX 2
Hamburg, HH 2
Guayaquil, Provincia del Guayas 2
Valencia, Comunitat Valenciana 2
Los Angeles, CA 2
Toulouse, Occitanie 2
Milan, Lombardia 2
Bogotá, Distrito Capital de Bogotá 1
Manizales, Departamento de Caldas 1
Ibagué, Departamento de Tolima 1
Beacon, NY 1
Southend-on-Sea, England 1
Matawan, NJ 1
Fuenlabrada, Comunidad de Madrid 1
Cleveland, OH 1
Landsberg am Lech, Bavaria 1
Hialeah, FL 1
Bushnell, FL 1
Hartland, MI 1
Coventry, England 1
Salisbury, MD 1
Barnegat, NJ 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Playstation Network (PSN) Issues Reports

Latest outage, problems and issue reports in social media:

  • V2Mitch MitchV2 (@V2Mitch) reported

    @Hardillaz @AskPlayStation Yeah, there’s a problem with the new zombies map. Everything else runs fine on Cold War for me.

  • OakysW OakysW (@OakysW) reported

    @Xbox Don't use Xbox. Their customer service ignores you and is not the least bit helpful!!! Terrible! Will be going to PlayStation in the future. Awful.

  • WebNiraj ℕ𝕚𝕣𝕒𝕛 𝕊𝕙𝕒𝕙 (@WebNiraj) reported

    Just over 3 months in and I'm pretty sure the R2 trigger on my #PS5 DualSense controller is busted. Spring feels like it's loose / broken. Not what you would expect this early into the new gen... @AskPS_UK / @GAMEdigital is this normal?

  • RagnarokGamin18 Ragnar0k_94 (@RagnarokGamin18) reported

    Ngl a little deflated after todays PlayStation issues 😪 will be back tomorrow for hopefully a full stream! Thanks everyone who stopped by and sorry I couldn't stream properly

  • AtCrimsonFucker AlucardCrimsonFucker (@AtCrimsonFucker) reported

    @AskPlayStation hey guys, I can't sign into my account on my playstation, anytime I try I keep getting these error codes (WS-37472-3), (WS-37400-4) and the latest one (WS-37469-6). Do you guys have any solutions for this? Or do I have to wait it out?

  • CottonRyJo Ryan Q (@CottonRyJo) reported

    @ochocinco PSN is PSN no matter which consol you access it on. Just gotta know you login info and sign into PSN on your PS5. You will have access to play all of your PS4 games on you PS5 as long as it is backwards compatable which most games are. Just have to re-download them.

  • elisitsynit sile (@elisitsynit) reported

    @dmpraider @AskPS_UK That's so messed up. Glad you can finally play, tho! Yes, I did. But it seems like I'm not the only one still having the issue after the update. Guess I'll just have to wait 3 months for their next update, lol

  • GocarloTwitch GOCARLO (@GocarloTwitch) reported

    @notoriousblack8 I’m having a issue where my PlayStation friends list is on a different activision account right now I have to link it all together

  • branshitty OMGHazz (@branshitty) reported

    @AskPlayStation I have bought 5 controllers now for my PS4 and everyone even the brand new one moves by itself, I figured it to be the controller having stick drift issues but after this many controllers I need official advice! Please help, I can’t play anything!

  • elisitsynit sile (@elisitsynit) reported

    @dmpraider @AskPS_UK I received my ps5 yesterday and this wifi issue started to happen after the update, it's so weird. It's so extremely frustrating

  • alvaronevadito Alvaro N (@alvaronevadito) reported

    @MediaMarktGames @PlayStationES #PSclassicdeMediaMarkt Crash Team Racing ✨MARAVILLA✨

  • x_mlopez Mario Lopez (@x_mlopez) reported

    @AskPlayStation hey I tried logging in to my account named InsaneManiac7 and it says someone named XI_Sinister_Death appeared as my profile name and I'm trying to get back to my account but it keeps saying I can't sign in using another player's ID. How can I get my account back?

  • MaybeMizuki Mizuki 🏳️‍⚧️ (@MaybeMizuki) reported

    @CEvandor Since I only ever had Xbox controllers for my PC they all worked without problems, but I know for some PlayStation controllers you need some extra program for example iirc What controller do you have? Does your PC have Bluetooth?

  • theothertswift Tanner Swift (@theothertswift) reported

    @ochocinco same PSN login. Can still party up and talk to friends on PS4 too.

  • V2Mitch MitchV2 (@V2Mitch) reported

    @AskPlayStation No it just freezes and makes a sound, I have to unplug my PS4. I figured out that it’s just a problem with the new zombies map on Cold War.

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