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Playstation Network (PSN)

Playstation Network (PSN) Outage Map

The map below depicts the most recent cities worldwide where Playstation Network (PSN) users have reported problems and outages. If you are having an issue with Playstation Network (PSN), make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Playstation Network (PSN) users affected:

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PlayStation Network (PSN) is a digital media entertainment service provided by Sony Interactive Entertainment. Launched in November 2006, PSN was originally conceived for the PlayStation video game consoles, but soon extended to encompass smartphones, tablets, Blu-ray players and high-definition televisions.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Comuna 1, CABA 12
Cergy, Île-de-France 5
Comox Valley Regional District, BC 1
Paris, Île-de-France 25
Hackney, England 1
London, England 1
Nottingham, England 1
Vic-le-Comte, Auvergne-Rhône-Alpes 1
Belley, Auvergne-Rhône-Alpes 1
La Fare-les-Oliviers, Provence-Alpes-Côte d'Azur 1
Brumath, ACAL 1
Cerro Norte, Bogota D.C. 1
Molina de Segura, Murcia 12
Amane Aït Oussa, Guelmim-Oued Noun 1
Guayaquil, Guayas 1
Rezé, Pays de la Loire 1
Saint-Nazaire, Pays de la Loire 2
Guyancourt, Île-de-France 1
Signy-le-Petit, ACAL 1
San Antonio, TX 1
Hyderabad, TG 2
Aureilhan, Occitanie 1
Bar-le-Duc, ACAL 1
Auray, Brittany 1
Amiens, Hauts-de-France 1
Fourmies, Hauts-de-France 1
Sarreguemines, ACAL 3
Buenos Aires, CF 1
Carquefou, Pays de la Loire 1
Liffré, Brittany 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Playstation Network (PSN) Issues Reports

Latest outage, problems and issue reports in social media:

  • MasterEli11
    CosmicBuns (@MasterEli11) reported

    @PlayStation My controller don’t want to disconnect from my pc Sony what the hell

  • MikeyJayRaymond
    MikeyJayRaymond (@MikeyJayRaymond) reported

    That's not debunked. "Even their data shows that's not possible. Forza Horizon 5 on PSN has a similar number of reviews as Sea of Thieves on PSN, yet they have FH5 PS5 sales at more than double." Which is the issue, reviews are not even a good reference point. Larixx needs to be more specific on what they're using to determine these sales numbers.

  • lukeswankw94414
    Lukeswankwalker (@lukeswankw94414) reported

    @StellarBlade are there any plans to fix PSN Trophy support on the PC version? The Overlay detects the game but when you try to view the Trophies it gives a Can't Load Error

  • IsTincho
    Tincho (@IsTincho) reported

    @StellarBlade @Forbes Do you plan to fix the trophy issue on Steam/Epic? The PSN interface runs but the trophies earned do not appear and it actually shows that we are playing Stellar Blade on PC 🤔 I really want to complete the game 100% but I feel like the Steam achievements are not valid.

  • OneTwoStrike
    Ricky Diaz (@OneTwoStrike) reported

    @PlayStation @AskPlayStation Don't forget about the Playstation Portal. Where's the planned update to fix what was screwed up since April's update with the connectivity and stuttering issues. Please fix.

  • KazHeatCulture
    FireFoxKaz (@KazHeatCulture) reported

    So for years like ever since PSN came out Sony just told gamers in 3rd world countries to sign up using the closest country available, so that Sony wouldn’t have to pay import taxes and force them on customers. No this worked for years until they ported games to pc. When HlD2 came out, it had a sign in option. Pc gamers started complaining about having to make a PlayStation account, and one of their reasonings is that they were in 3rd world countries. So Sony legally had to block all of those countries until they got a framework setup, which is what I thinks happening now.

  • just_games1984
    J’s Gaming World (@just_games1984) reported

    @DetectiveSeeds Sony is offering PSN refunds and their customer support is aware of the performance problems. They never do this which makes me think they are going to pull it from the digital storefront like they did with Cyberpunk

  • Sianiceee_HP
    Sianice Howell-Pratt🏳️‍🌈✨ (@Sianiceee_HP) reported

    Hi @AskPS_UK I have a UK PSN account and know my password, but I can't log in because I lost access to my old 2SV phone number and have no backup codes. The AI support requires login to reach an agent, and phone support hasn't connected me. Please help.

  • mrwiggle2x
    FeldecatGaming (@mrwiggle2x) reported

    @revolveswayyy @GermanStrands @PlayStation And u haven't bothered to buy a new one all this time? Thats a u problem

  • xXEvilnatXx
    Nathan Martin 🇪🇸 🇺🇸 🇯🇵 (@xXEvilnatXx) reported

    An issue has been found using CFW update via internet while log in on PSN, the PS3 in CEX mode crashes or freezes while log in. I will try to bypass/patch it. If I don't get it, I'll be forced to remove the CFW update via Internet. DEX mode seems to work fine to log in on PSN

  • CaptainSand20
    CaptainSand (@CaptainSand20) reported

    @AskPlayStation PSN: CaptainSoap2005 From what the error message shows it's due to the recent system update. CE-36329-3

  • munene_muchoki
    Geoffrey Munene Muchoki 𝕏 (@munene_muchoki) reported

    @PlayStation Fix stickdrift

  • Alkenmistonline
    AlKenmist (@Alkenmistonline) reported

    Weird playstation stories 🔌 PSN Outage & Ghost Accounts February’s PSN blackout lasted over 24 hrs—players joked about turning outside. Meanwhile, users reported duplicate PSN IDs and bizarre account bans/restorations with no explanation. A PlayStation “Twilight Zone.”

  • Lucky_Rockz_
    Lucky Reloaded (@Lucky_Rockz_) reported

    Since Sony requires a PSN they could easily block games by blocking the service.

  • console_hax
    ConsoleHax (@console_hax) reported

    this wont work if your firmware is too low... i was able to get the response to change from []?[] to [][][] (not saying how) on 2.50 but its too low for psn unfortunately. it wont connect at all and throws a connection error. i remember this being the same on ps3. it can get to a point where only the profile can be downloaded.

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