Playstation Network (PSN)

Playstation Network (PSN) Outage Map

The map below depicts the most recent cities worldwide where Playstation Network (PSN) users have reported problems and outages. If you are having an issue with Playstation Network (PSN), make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Playstation Network (PSN) users affected:

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PlayStation Network (PSN) is a digital media entertainment service provided by Sony Interactive Entertainment. Launched in November 2006, PSN was originally conceived for the PlayStation video game consoles, but soon extended to encompass smartphones, tablets, Blu-ray players and high-definition televisions.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Atlanta, GA 3
Merlo, BA 3
Belfast, Northern Ireland 2
Franca, SP 2
London, England 2
Denton, TX 2
Vienna, Wien 2
Blackburn, England 2
Angers, Pays de la Loire 2
Buffalo, NY 2
Southampton, England 2
Tulsa, OK 2
Willich, NRW 1
Melbourne, VIC 1
Kingston upon Hull, England 1
Norwich, England 1
Montpellier, Occitanie 1
Birmingham, England 1
Aachen, NRW 1
Croydon, England 1
Québec, QC 1
Nashville, TN 1
Derby, KS 1
Berlin, Land Berlin 1
Kirkenær, Hedmark fylke 1
Dublin, Leinster 1
Lehi, UT 1
Forest, VA 1
Brandywine, MD 1
Oakville, ON 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Playstation Network (PSN) Issues Reports

Latest outage, problems and issue reports in social media:

  • blakeyyuh blakey. (@blakeyyuh) reported

    @baselalaa44 @AskPS_UK lol did you solve the problem xd

  • Gmazz114 Gene (@Gmazz114) reported

    @AskPlayStation is there a fix for the frequent disconnects on PS5?

  • Brandon50616586 Brandon (@Brandon50616586) reported

    @rdevil44 @AskPlayStation More like, when is Sony going to give is our games back, I got Cyberpunk taken from me without warning or notice. They say, it's their mistake but can't fix it because the game is off the store.

  • Silent_Hill_1 Someone Else 私は自分ではない (@Silent_Hill_1) reported

    @nichegamer There is an easy fix they're refusing to do. How many times do people have to say it? Sony literally just needs to move the PlayStation HQ back to Japan.

  • PlugShh ShhPlug (@PlugShh) reported

    @AskPlayStation Yes i keep getting the error code messages and no i only try to buy it off the PlayStation store

  • HammerheadHails Hammerhead Hailey (@HammerheadHails) reported

    Having PlayStation issues 😢😢 today is not my day

  • karl_forster226 Karl Forster (@karl_forster226) reported

    @AskPS_UK hello, I’m having a problem trying to cancel my PS Now subscription. When I click Manage Subscriptions I get an infinite loading screen. Also it won’t let me manage my Payment Methods either, I get the same infinite loading screen. Any help would be great. Thank you all

  • Carlos96047731 Carlos (@Carlos96047731) reported

    @AskPlayStation I just turned on my PS5 and the codes for NBA 2K21 next are not working. I got the mamba forever edition for current gen and the next gen standard edition codes are not working. Please help!

  • NickZG Nick Feldman (@NickZG) reported

    @AskPlayStation I still need help. Your suggested solution doesn't actually solve the problem.

  • BluesSaturday SaturdayNightMusic (@BluesSaturday) reported

    @AskPlayStation Did you guys see my reply I want to know if I can get a credit for my vc issue

  • oli_1023 oliver (@oli_1023) reported

    @AskPlayStation my internet connection is strong and all my other devices work with no issue but my ps4 keeps disconnecting itself from my WiFi every time I play a game or do anything

  • DjPetemoss DJPetemoss (@DjPetemoss) reported

    @AskPlayStation my account was hacked. Where is your customer service??

  • TheRealSyde_ SydeHavok👑 (@TheRealSyde_) reported

    @AskPlayStation multiple people are having the same issue with me, I don't know why you guys aren't trying to find a fix for it because it is a breach of privacy.

  • DAReid187 Duncan Reid (@DAReid187) reported

    @Joseph25963437 @PlayStation Yeah @PlayStation, what’s the deal? Why is your customer service such a challenge? Hours and hours? Really? Help a guy out with some access to someone who can make a difference

  • MannToasty ToastyMann (@MannToasty) reported

    @CrashBandicoot @PlayStation @Fiesta_Bowl Half of these (like Crash and the Fortnite stuff) aren't Sony characters but it's cool to see nonetheless.

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