Playstation Network (PSN)

Playstation Network (PSN) Outage Map

The map below depicts the most recent cities worldwide where Playstation Network (PSN) users have reported problems and outages. If you are having an issue with Playstation Network (PSN), make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Playstation Network (PSN) users affected:

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PlayStation Network (PSN) is a digital media entertainment service provided by Sony Interactive Entertainment. Launched in November 2006, PSN was originally conceived for the PlayStation video game consoles, but soon extended to encompass smartphones, tablets, Blu-ray players and high-definition televisions.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Atlanta, GA 3
Melbourne, VIC 2
Belfast, Northern Ireland 2
Franca, SP 2
Vienna, Wien 2
Angers, Pays de la Loire 2
Merlo, BA 2
Buffalo, NY 2
Goshen, NY 1
Tiffin, IA 1
Saint-Julien-en-Genevois, Auvergne-Rhône-Alpes 1
Sugar Land, TX 1
Jablonné nad Orlicí, Pardubický kraj 1
Stains, Île-de-France 1
Boulogne-Billancourt, Île-de-France 1
Asunción, Asunción 1
Hasselt, Flanders 1
Toronto, ON 1
Newport, Wales 1
Antibes, Provence-Alpes-Côte d'Azur 1
Linthicum Heights, MD 1
Willich, NRW 1
Kingston upon Hull, England 1
Norwich, England 1
Montpellier, Occitanie 1
Birmingham, England 1
Aachen, NRW 1
Croydon, England 1
Québec, QC 1
Nashville, TN 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Playstation Network (PSN) Issues Reports

Latest outage, problems and issue reports in social media:

  • shieldydfc gary shields (@shieldydfc) reported

    @AskPS_UK I called took 70 minutes and was advised I had to go out and buy a usb device even though we are in lockdown before you will take it for repair? Shocking service

  • Lee29463051 Lee (@Lee29463051) reported

    @PlayStationEU my name is Lee southall I have a problem with my ps4 I had gta5 on disc special edition but it dont work now and I'm trying to buy digital of psn store and it will not let me because I had the shark edition I think this is silly

  • JusticeForGeo17 Boris johnson #Go out,Eat,Destroy the NHS (@JusticeForGeo17) reported

    @AskPS_UK I have now fixed this issue by manually turning the ps5 off waiting a few minutes and then turning it back on again

  • gardee568 Gardee568 (@gardee568) reported

    @AskPlayStation My dualshock 4 controller is drifiting really bad after using It for just a month. Any fix?

  • danistachini Dani🌻 (@danistachini) reported

    @PlayStation @AskPlayStation is an absolute joke!! Cancelled a subscription via my console follow their guidance and I’ve still been charged for the service a week later! And they won’t do anything 😡🤬

  • gsmswervo joseph reed (@gsmswervo) reported

    @inconStore @Mank_Demes9 @TheTrueVanguard I wish I couldve heard that from the horses mouth I've put in multiple official tickets asking never heard once and didn't even know it was a playstation problem but thanks man at least I know something now

  • CiocanFlorin7 Ciocan Florin (@CiocanFlorin7) reported

    @vigorthegame Well I can't play it, I have to email PlayStation and let them know if they can change the background color of Bluescreen, as I've seen plenty of it, could be Redscreen, Blackscreen or whatever. More chances for they to change the color then Vigor to fix the problem.

  • mond7k Ahmond Oates 🧸. (@mond7k) reported

    @AskPlayStation why do I keep getting error (CE-30391-6) on my PlayStation 4 when I try to play games ?

  • abhishakemitra Abhishake Mitra (@abhishakemitra) reported from London, England

    @AskPS_UK I have a problem with one of the Dualsemse Controller buttons - it is getting stuck. Called customer support, on the line for almost an hour but still haven’t been able to reach a support staff. Please help!!

  • JxydenA Ovolox 🐺? (@JxydenA) reported

    @Ronnie2K ronsom tupae my zen is not working can you help me rescript my psn is RbcNiyah

  • Gud12John2 John2Gud12 (@Gud12John2) reported

    @AskPlayStation Hey, idk why every one of your ******* support is closed until ******* 11. My account is being hacked. My Sign in id has been changed without confirmation on my email. Someonr just took $150 on my psn. ******* help!!!!!!

  • Areyoum29125877 Red (@Areyoum29125877) reported

    @PlayStation Its kinda a crash Game That i Played in Ps2 but uhh i can't Play Another Game Looks close like it

  • GoldJefferson1 Gold Jefferson (@GoldJefferson1) reported

    @Gud12John2 @AskPlayStation I was going through the same issues with my account until someone here referred JAKETOOLS on Instagram to me they really helped in getting my account back

  • TheyCallMeT_Mac Tristin McCann (@TheyCallMeT_Mac) reported

    @SwanyPlaysGames @Xbox P.S. playstation online service isn't free either.

  • MaxMeetsWorld Maxwell Alegria (@MaxMeetsWorld) reported

    I been with @PlayStation since ‘94. Spent three month and over 40 drops to get the next gen console. So many problems with it. Don’t get what the hype is about. @Xbox is better. Making the switch.

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