Playstation Network (PSN)

Playstation Network (PSN) Outage Map

The map below depicts the most recent cities worldwide where Playstation Network (PSN) users have reported problems and outages. If you are having an issue with Playstation Network (PSN), make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Playstation Network (PSN) users affected:


PlayStation Network (PSN) is a digital media entertainment service provided by Sony Interactive Entertainment. Launched in November 2006, PSN was originally conceived for the PlayStation video game consoles, but soon extended to encompass smartphones, tablets, Blu-ray players and high-definition televisions.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:
Location Reports
London, England 18
Melbourne, VIC 17
Merlo, BA 10
Brisbane, QLD 8
Fortaleza, CE 8
Leeds, England 7
Wolverhampton, England 7
São Paulo, SP 7
Birmingham, England 7
Mexico City, CDMX 6
Phoenix, AZ 5
Las Vegas, NV 5
Sydney, NSW 5
Mesa, AZ 4
Adelaide, SA 4
Frankfurt am Main, Hessen 4
Manchester, England 4
Milan, Lombardia 4
Paris, Île-de-France 4
Naples, Campania 4
Munich, Bavaria 4
Berlin, Land Berlin 3
San Salvador, Departamento de San Salvador 3
Bogotá, Distrito Capital de Bogotá 3
Karlsruhe, Baden-Württemberg Region 3
Hamburg, HH 3
Montréal, QC 3
Gambo, NL 3
Nottingham, England 3
Reynosa, TAM 2
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Playstation Network (PSN) Issues Reports

Latest outage, problems and issue reports in social media:
  • kev 75 (@madaboutHolly) reported

    My son thought he was buying a playstation 5 from some on Facebook, The agreement they had was to paid £255 then £255 after delivery, My son was given tracking information A package turned up this morning he opened it up and it was a broken torch & not PS5 it was a scam

  • Shaynee (@xShaynee_) reported

    @AskPS_UK It hasn't come up with any error in the history log

  • Jacker17 (@Jacker171) reported

    @MediaMarktGames @PlayStationES Crash team racing #PSclassicdeMediaMarkt

  • Caleb Barton (@IckabodBarton) reported

    @AskPlayStation I don’t have the number linked to my psn account and I’m not logged in anywhere else. Now I can’t login due to 2 step verification

  • 💫✨Orion✨💫 (@OrionLuvsGaming) reported

    @jasminesedaght1 @ConcernedApe Typically Playstation takes 1wk if everything goes smoothly, and there aren't any issues. Idk how long it takes with Nintendo, but always seems longer. But since neither have came yet and it's been 2wks, it's kinda up in the air now. Shld be anytime, I hope 🥺🙏🥺..

  • Joel Abbotts (@abbotts1988) reported

    @AskPS_UK no answer on customer service number in 3 hours!!

  • James (@James52194277) reported

    @AskPS_UK The Error code is: CE-108255-1

  • Rupi (@Rupii75) reported

    @MediaMarktGames @PlayStationES #PSclassicdeMediaMarkt Crash Team Racing

  • Simon King (@kingadingdong) reported

    @AskPS_UK It’s the error code in the original tweet. A wired connection on my PS4 was flawless - since buying the PS5 a wired connection is actually awful - why would that be?

  • Zack🇬🇺 (@ZackDunn15) reported

    @AskPlayStation @PlayStation @Sony could you fix your 2 Step verification system please? I got signed out of my account, tried to log back in, need a verification code from a text. Don't have access to that number anymore.

  • Sheraz Ahmed (@Shezy0x) reported

    @AskPlayStation Inboxed you but @PlayStation @AskPlayStation never respond.. pathetic service..

  • roobdavies (@roobdavies) reported

    @AskPS_UK I'm logged out if my playstation account. Says I need a code to verify. I never set up 2-step verification. I can't sign in. Someone could be on my account. There's no contact number I can find. Please help.

  • Dominic (@DominicCorper90) reported

    @MRTREMIX @PlayStation @AskPS_UK I had the same issue had to use different web browser

  • Pedro Alexandre Pereira da Costa (@PereiraPedro) reported

    @AskPS_UK I am having issues with my ps4 controller and cannot find a way to get in touch with support team. Can someone pls help? Thx

  • Jacob McCann (@Bgg_Mcc) reported

    @AskPlayStation I'm having trouble with 2SV. I was talking to live support/chatbot, yesterday. they said they'd send me an email but did not. Is there an email I can contact to get this resolved?

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