Playstation Network (PSN)

Playstation Network (PSN) Outage Map

The map below depicts the most recent cities worldwide where Playstation Network (PSN) users have reported problems and outages. If you are having an issue with Playstation Network (PSN), make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Playstation Network (PSN) users affected:

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PlayStation Network (PSN) is a digital media entertainment service provided by Sony Interactive Entertainment. Launched in November 2006, PSN was originally conceived for the PlayStation video game consoles, but soon extended to encompass smartphones, tablets, Blu-ray players and high-definition televisions.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 57
Madrid, Comunidad de Madrid 21
São Paulo, SP 15
Brussels, Bruxelles-Capitale 14
London, England 14
Lyon, Auvergne-Rhône-Alpes 13
Montréal, QC 10
Quito, Provincia de Pichincha 9
Denver, CO 8
Sevilla, Andalucía 8
Barcelona, Catalunya 8
Bordeaux, Nouvelle-Aquitaine 7
Philadelphia, PA 6
Merlo, BA 6
Melbourne, VIC 6
Nantes, Pays de la Loire 6
Guayaquil, Provincia del Guayas 6
Dallas, TX 5
Mannheim, Baden-Württemberg Region 5
Dublin, Leinster 5
Mexico City, CDMX 5
Québec, QC 5
Bologna, Emilia-Romagna 4
St. Louis, MO 4
Manchester, England 4
Columbus, OH 4
Swansea, Wales 4
Las Vegas, NV 4
Montpellier, Occitanie 4
Los Angeles, CA 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Playstation Network (PSN) Issues Reports

Latest outage, problems and issue reports in social media:

  • Grimmparadox1 Grimmparadox (@Grimmparadox1) reported

    @PlayStation Please fix this. All of November's free games are games no one wants even for free. Please stop using games that no one wants free games. It would be better if you allowed everyone to play games online for free and PlayStation Plus should be a service closer to the game pass.

  • Txshai T1 (@Txshai) reported

    PlayStation need to make a 2022 version of Doritos crash course

  • michael_willis1 Mike Willis (@michael_willis1) reported

    Just got my PS5 in today and noticed that @PlayStation banned my account because I got hacked and had to cancel the sells with my credit card company. It has literally taken me a year to get a ps5 and I can't sign in. Thanks @PlayStation

  • KydCrystal Leo C. (@KydCrystal) reported

    @PlayStation I’ve had to factory reset my ps5 twice now because it randomly stopped turning on and would be stuck on a black screen after the ps logo pops up. Is this something you can fix or do I have to trade my ps5 in

  • ireland_kingof King of Ireland (@ireland_kingof) reported

    @PlayStation A $101 PS5 controller has now turned into $160 due to mailing it back twice to be fixed and it's always the left analog drifting. I take care of my controllers. This is a cheap piece of plastic inside grinding away plastic on plastic sony needs to fix this ASAP

  • BorgusAurelius Borg (@BorgusAurelius) reported

    @InsurgencyGame Will do… cheers for the link, will complete it shortly. Have submitted the error report PlayStation brings up each time.

  • DED_GrrL 𝕯𝕰𝕯 𝖇𝖚𝖙 𝕯𝖑𝖎𝖈𝖎𝖔𝖚𝖘🦋 (@DED_GrrL) reported

    @AskPlayStation Having an issue with accessing game subscription data in my PlayStation account & finding out it’s almost impossible to get any Customer Support is bad business & I’m glad new consoles are out so I can ditch @PlayStation for @Xbox!! Damn, do better for consumers!!

  • lJettLaggPHAMl Kevin Allen (@lJettLaggPHAMl) reported

    @PlayStation My teammate needs his account back! It was an unjustly ban! Got the wrong account or something!!! Y’all need to fix this now!

  • TheAutomatons The Automaton Soldier Project (@TheAutomatons) reported

    @AskPlayStation suddenly my PSN account was stolen by someone, i changed the password to login again to the account but sadly that thief enabled the 2A factor, how can i get it back? I can’t login + i tried to call the support by phone but i got no answer

  • BachPatu Patrick Cook (@BachPatu) reported

    …that's how it's done on #PlayStation BEAR IN MIND ONE THING #YourMileageMayVary I'm just some #Schmuck on Twitter who happened to stumble upon a solution to the problem IT MAY NOT WORK FOR YOU

  • Bui1tFordTough BuiltFordTough (@Bui1tFordTough) reported

    @dkozko How are you proud of a completely unplayable, buggy, broken @NASCAR game? Can’t even start MyCareer, because it freezes. The multiplayer constantly crashes. The game is literally unplayable on PlayStation (even after patches) I regret my pre-order!

  • ThemortgageM Matt McCullough (@ThemortgageM) reported

    @AskPS_UK I need help with a hacking issue. DM me

  • ireland_kingof King of Ireland (@ireland_kingof) reported

    @PlayStation and just so everyone knows their is a huge lawsuit going on that sony is fully aware of and it's to do with the PS5 controllers drifting after a few months of use. Go online and look it up lots of articles and videos to back it up. Fix your controllers not cool Sony

  • MLBNBANFLTWEETS MLB NBA NFL (@MLBNBANFLTWEETS) reported

    @AskPlayStation I’ve had to spend $200cad on remotes bc of the poor quality causing them to last short periods of time and now my new controllers left analog stick is completely broken. @PlayStation I want a replacement remote because theres no way I’m spending $100 on a new one

  • DED_GrrL 𝕯𝕰𝕯 𝖇𝖚𝖙 𝕯𝖑𝖎𝖈𝖎𝖔𝖚𝖘🦋 (@DED_GrrL) reported

    @AskPlayStation I had to go into the website to cancel, so I know it was active & there, just inaccessible in my console. That’s a problem.

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