Playstation Network (PSN)

Playstation Network (PSN) Outage Map

The map below depicts the most recent cities worldwide where Playstation Network (PSN) users have reported problems and outages. If you are having an issue with Playstation Network (PSN), make sure to submit a report below

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Playstation Network (PSN) users affected:

Less
More

playstation-network-psn Hero Image

PlayStation Network (PSN) is a digital media entertainment service provided by Sony Interactive Entertainment. Launched in November 2006, PSN was originally conceived for the PlayStation video game consoles, but soon extended to encompass smartphones, tablets, Blu-ray players and high-definition televisions.

Map Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Atlanta, GA 3
Melbourne, VIC 2
Belfast, Northern Ireland 2
Franca, SP 2
Vienna, Wien 2
Merlo, BA 2
Los Angeles, CA 1
Sacramento, CA 1
Montesilvano Marina, Abruzzo 1
Goshen, NY 1
Tiffin, IA 1
Saint-Julien-en-Genevois, Auvergne-Rhône-Alpes 1
Sugar Land, TX 1
Jablonné nad Orlicí, Pardubický kraj 1
Stains, Île-de-France 1
Boulogne-Billancourt, Île-de-France 1
Asunción, Asunción 1
Hasselt, Flanders 1
Toronto, ON 1
Newport, Wales 1
Antibes, Provence-Alpes-Côte d'Azur 1
Linthicum Heights, MD 1
Willich, NRW 1
Kingston upon Hull, England 1
Norwich, England 1
Montpellier, Occitanie 1
Birmingham, England 1
Aachen, NRW 1
Croydon, England 1
Québec, QC 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Playstation Network (PSN) Issues Reports

Latest outage, problems and issue reports in social media:

  • kamylovesefra 𝐤𝐚𝗺𝐢𝐥𝐚✨ (@kamylovesefra) reported

    @AskPlayStation I added a previously created account as a child family member to a PS4 family, I want to add funds to it from the family manager’s wallet, but it won’t let me even check the “time played today”. Please DM me I really need to solve this issue ASAP.

  • BrianBasson Brian (@BrianBasson) reported

    @PlayStation is there an official process one can follow to receive a refund for Cyberpunk 2077? The game is honestly broken and not worth the money I spent. I will consider re-buying if the issues get sorted.

  • THarrisonDev Tim Harrison (@THarrisonDev) reported

    - @PlayStation offering refunds to unhappy players due to legacy console support. Pressure to fix. - Reviewers attacked for accurate assessments then being vindicated (so sorry that happened @inkydojikko) - CDPR studio and Board weirdly quiet during all of this.

  • LayneSa35553239 Layne Sanders (@LayneSa35553239) reported

    @AskPlayStation my playstation account has been hacked and I cannot find a way to contact someone at playstation to fix the issue

  • cadams_cerulia Chris Adams (@cadams_cerulia) reported

    @AskPlayStation @almamiranda31 I am having the same issue. Please assist.

  • ItsDave92 Dave (@ItsDave92) reported

    PlayStation streamers! Any luck with getting the PlayStation party chat to have sound on stream? Problem is once I plug my headset into the controller, I can hear it but the stream cannot.

  • Miered2 Miered (@Miered2) reported

    @vigorthegame Are you having server issues on the playstation??

  • ContraNetworkHD ContraNetwork (@ContraNetworkHD) reported

    @Chris_Dring @PS5only @PlayStation Yes, it is an alternative. The way they released it on old-gen consoles, they don't deserve a dollar. Currently, it could win the award, of the most broken game of the generation.

  • kdickso2 Kevin Dickson (@kdickso2) reported

    @AskPS_UK my account has been hacked. Fraudulent purchases made and login details changed. How can I regain access to my account and get my money refunded?

  • Boyer316New Boyer316 (@Boyer316New) reported

    @PlayStation have started to issue refunds for #Cyberpunk2077 which is no surprise but the silence from @CDPROJEKTRED speaks volumes, they knew what state it was in and didn't give a ****.... #Cyberbug2077 #CyberJunk2077

  • adxjacexnt ad*jace*nt (@adxjacexnt) reported

    @AskPlayStation so many graphical errors and it seems like it’s gotten worst since the update. How do I get a refund for the digital copy?

  • d3generation Eric Delgado (@d3generation) reported

    @AskPlayStation I started having trouble login to my account several days ago, tried to reset password to no avail. When I searched my email for email to reset password I found one saying I changed my login ID, but I did not do so.

  • cadams_cerulia Chris Adams (@cadams_cerulia) reported

    @AskPlayStation I have tweeted and sent DM of my issue. Are you able to see my reports, and are you able to assist?

  • QwertyytrewQ94 M (@QwertyytrewQ94) reported

    @AskPlayStation my account was permanently suspended please help me fix this

  • Johnny24835183 Johnny (@Johnny24835183) reported

    @AskPlayStation my ps5 doesn’t have any power issues, it is just taking an absurd amount of time to load. is there any help that i can get to resolve it?

Map Check Current Status