Playstation Network (PSN)

Playstation Network (PSN) Outage Map

The map below depicts the most recent cities worldwide where Playstation Network (PSN) users have reported problems and outages. If you are having an issue with Playstation Network (PSN), make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Playstation Network (PSN) users affected:

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PlayStation Network (PSN) is a digital media entertainment service provided by Sony Interactive Entertainment. Launched in November 2006, PSN was originally conceived for the PlayStation video game consoles, but soon extended to encompass smartphones, tablets, Blu-ray players and high-definition televisions.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
São Paulo, SP 9
Merlo, BA 7
Milan, Lombardia 5
Paris, Île-de-France 4
London, England 4
Bengaluru, KA 4
Naples, Campania 3
Jacksonville, FL 3
Madrid, Comunidad de Madrid 3
Lyon, Auvergne-Rhône-Alpes 3
Rome, Lazio 3
Toronto, ON 3
Kingston upon Hull, England 3
Bogotá, Distrito Capital de Bogotá 2
Rio de Janeiro, RJ 2
Leeds, England 2
Dublin, Leinster 2
Mérida, YUC 2
Wickford, England 2
Swindon, England 2
Mexico City, CDMX 2
Beau Bassin-Rose Hill, Plaines Wilhems District 2
Winnipeg, MB 2
Saint-Étienne-du-Rouvray, Normandie 2
Birmingham, England 2
Várzea Paulista, SP 2
Bologna, Emilia-Romagna 2
Nottingham, England 2
Turin, Piemonte 2
Badalona, Catalunya 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Playstation Network (PSN) Issues Reports

Latest outage, problems and issue reports in social media:

  • amolek43 amoleka (@amolek43) reported

    @_Degiro @AskPS_UK Dm @legittool ASAP he help me solved my problem when I have similar issue with my locked account. His good and fast.

  • 9YANSTOCK9 YANSTOCK ❾ (@9YANSTOCK9) reported

    Hello, @PlayStation , @PlayStationFR. My account was suspended until 12:33:44 today but I still cannot login. To play fifa!

  • Yeshua_OdinSon Principe Encantador (@Yeshua_OdinSon) reported

    @Aaron_Skyguy @ComicBook 20m+ and counting for spiderman ps4 MM has not left the top 10 since it released Playstation guys buy their games and have no problem paying full price for it. Mean while the others want it on a subscription service, disney isn't dumb they see where the real money is

  • xxw_illxx William Farrow (@xxw_illxx) reported

    Anyone having bad lag and inconsistent servers on PS5? #FIFA22 #football #PlayStation

  • V1deopolis Videopolis (@V1deopolis) reported

    @swooper_d @PlaySushiUK Of course, I've grown up a wee bit since then. I think the main problem was that I hadn't stopped playing games, whereas the legion of new PlayStation fans who had dropped off during their teen years saw fit to lecture me on the merits of video games. Like, **** off pal.

  • KevinJohnBrady 🅾🆁🅸🅶🅸🅽ⒹⓃⒶ🇮🇪🏴󠁧󠁢󠁳󠁣󠁴󠁿🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@KevinJohnBrady) reported

    @AskPlayStation Same question again or problem on the PS5 UI, even in the PS5 guides this still does not work! Recent players do not show up on the PS5 at all? This needs to be fixed in the UI. Sony is slowly going backwards on user friendly & comms for the Sony Community!

  • trimzyy_lfc trimzy ⚠️ (@trimzyy_lfc) reported

    @AskPS_UK i havent receoved my fifa points yet and the ea support person told me that a sony customer service assistant will 100% restore my issue

  • zSweazy_361 zDaniel_ 361 (@zSweazy_361) reported

    @PlayStation Hello Playstation I wanted to ask something warm with me the ps4 9.00 update does not work there it says all the time there is an error on there it says SU-42118-6 need help please

  • elia_savva Elia Savva (@elia_savva) reported

    @AskPS_UK Ah okay, i was worried as one of the terms is that you haven't downloaded it, however i have downloaded the trial on ea play which is the full game, but that shouldnt be an issue?

  • JadNammari jadnammari (@JadNammari) reported

    @AskPS_UK I changed my password on my account, and im trying to sign back in and there is the problem with my 2 step verification I am not receiving a code on my phone. I was told I need to contact psn. Please help

  • RashidiDennison Rash-D (@RashidiDennison) reported

    @AskPS_UK I have submitted a request for a refund. Thank you for all your help today. Great service. Rg Mr Dennison

  • ScottJoseph_UK Scott Joseph (VO Studio) (@ScottJoseph_UK) reported

    @AskPS_UK Thanks. Is it likely to be a dual sense controller issue or the console’s USB port? Just strange that it is happening to both new official PS Dual Sense controllers. Thanks.

  • BurdenFTW Dylan (@BurdenFTW) reported

    @AskPS_UK He would like to speak to your live chat service. I have tried to contact them. But it states that they aren’t available.

  • ScottJoseph_UK Scott Joseph (VO Studio) (@ScottJoseph_UK) reported

    @AskPS_UK Ok. It was just because the initial drop down asks you to choose where the problem is: Console/ controllers etc and I didn’t want to pick the wrong one.

  • LilR3DDzGaming LilR3DDzGaming (@LilR3DDzGaming) reported

    @PlayStation how can I fix this drifting in my ps5 controller. Because this is mad annoying!

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