Playstation Network (PSN)

Playstation Network (PSN) Outage Map

The map below depicts the most recent cities worldwide where Playstation Network (PSN) users have reported problems and outages. If you are having an issue with Playstation Network (PSN), make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Playstation Network (PSN) users affected:

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PlayStation Network (PSN) is a digital media entertainment service provided by Sony Interactive Entertainment. Launched in November 2006, PSN was originally conceived for the PlayStation video game consoles, but soon extended to encompass smartphones, tablets, Blu-ray players and high-definition televisions.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Adelaide, SA 28
London, England 13
Merlo, BA 12
São Paulo, SP 11
Edinburgh, Scotland 11
Glasgow, Scotland 6
Vernon, BC 5
Newcastle upon Tyne, England 5
Brisbane, QLD 4
Paris, Île-de-France 4
Barcelona, Catalunya 4
Munich, Bavaria 3
San Salvador, Departamento de San Salvador 3
Cardiff, Wales 3
Sydney, NSW 3
Derby, England 3
Toronto, ON 3
Milan, Lombardia 3
Rome, Lazio 3
L’Arbresle, Auvergne-Rhône-Alpes 2
Aubervilliers, Île-de-France 2
Southwark, England 2
Dallas, TX 2
Reading, England 2
Guatemala City, Departamento de Guatemala 2
Islington, England 2
Birmingham, England 2
Brentwood, England 2
Berlin, Land Berlin 2
Kiel, Schleswig-Holstein 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Playstation Network (PSN) Issues Reports

Latest outage, problems and issue reports in social media:

  • AndrewEBusch Andrew Busch (@AndrewEBusch) reported

    @isbbonpc @PlayStation please fix this

  • JoshPalm_Z Josh (@JoshPalm_Z) reported

    @MojangStatus @MojangSupport Hello people, working at Mojang there’s a problem we’re the Minecraft thinks your PSN and Microsoft account are linked when they are not and pops up with a message saying (overall) to log in with the account that’s linked which isn’t able to happen. Thank you for your time, Josh

  • ScaryNerdSaul ScarySaul (@ScaryNerdSaul) reported

    @AskPlayStation my sign in ID was changed without my authorization and I can’t get any help to get it back, since no one is at customer support, any help you can give me??

  • togiya01 togiya (@togiya01) reported

    @Seanthaniell @Evalonne I admittedly have a large problem, I have all the playstation versions, epic versions, and I fondly remember buying KH2FM and figuring out it won't work on a NA PS2 system.

  • Griddlern Krystal Howard Henry (@Griddlern) reported

    @AskPlayStation How do I fix error code WV-109156-2 on PlayStation 5 Madden 23?

  • GamerDysphoria Gamer Dysphoria (@GamerDysphoria) reported

    @ChristinaTasty Agreed. The PlayStation prompts solve that problem and I'm glad @RebelGalaxy let me choose

  • stateofdys SoD (@stateofdys) reported

    Hey @EA and @PlayStation This Madden 23 server error stuff is stupid. Can I just get my money back? #PS4 #MaddenNFL23

  • kya_gardiner Kya Gardiner (@kya_gardiner) reported

    @AskPS_UK Is buying a PlayStation 5 only available to USA customers through Klarna? When going on the UK PlayStation store the option for Klarna payments disappears? Struggling to contact as contact information is only for technical issue, any help greatly appreciated, thanks.

  • Natasha77206455 Natasha Walter (@Natasha77206455) reported

    @insecuriiti @AskPlayStation Why not try #flitnet77 on Instagram they can fix issues like that.

  • DevildriveGames Devildrive (@DevildriveGames) reported

    @TeamYouTube The claimant is deliberately making false claims as they've targeted music from @playstation's share factory studio, specifically designed for YouTube As it's in my channel stinger clip ALL of my vids are effected Lots of people are having the same issues with the same person

  • AlokChandar Alok Chandar (@AlokChandar) reported

    Hi @AskPlayStation. I’ve lost email account associated with PlayStation network since university email was suspended after 10 years…So I can’t login to PS network anymore, I don’t want to lose all my game purchases associated with that id..can you help me move to new email?

  • HYENAMAWS (@HYENAMAWS) reported

    playstation finna make me kms why ******** am i having these many problems with my ****

  • krsyon krayon (@krsyon) reported

    @insecuriiti @AskPlayStation Why don't you seek #robfixx on Instagram for help, he's specialize in fixing this kind of issues. He's affiliated under ATVIassist, and AskplayStation good at this and trustworthy

  • sziturself Sziturself (@sziturself) reported

    @AskPlayStation when trying to log on to Apex Legends on my PS5 I keep receiving the error code “WV-109156-2” I assume it is referring to my SSL protocol but aren’t those not used anymore? Im not sure what’s happening but I am unable to play my game and would like some assistance

  • ScreaminJWalkin Jesse, is tired. (@ScreaminJWalkin) reported

    Finally searcher my Gmail for "PlayStation Network" and I found 3 emails with customer service from 2011 !! I got sign notifications and ignored them at first then contacted sony that someone signed up and prob mistakenly used the wrong email, but that wasn't me

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