Playstation Network (PSN)

Playstation Network (PSN) Outage Map

The map below depicts the most recent cities worldwide where Playstation Network (PSN) users have reported problems and outages. If you are having an issue with Playstation Network (PSN), make sure to submit a report below

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Playstation Network (PSN) users affected:

Less
More

playstation-network-psn Hero Image

PlayStation Network (PSN) is a digital media entertainment service provided by Sony Interactive Entertainment. Launched in November 2006, PSN was originally conceived for the PlayStation video game consoles, but soon extended to encompass smartphones, tablets, Blu-ray players and high-definition televisions.

Map Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Atlanta, GA 3
Merlo, BA 3
Belfast, Northern Ireland 2
Franca, SP 2
London, England 2
Denton, TX 2
Vienna, Wien 2
Blackburn, England 2
Angers, Pays de la Loire 2
Buffalo, NY 2
Southampton, England 2
Tulsa, OK 2
Linthicum Heights, MD 1
Willich, NRW 1
Melbourne, VIC 1
Kingston upon Hull, England 1
Norwich, England 1
Montpellier, Occitanie 1
Birmingham, England 1
Aachen, NRW 1
Croydon, England 1
Québec, QC 1
Nashville, TN 1
Derby, KS 1
Berlin, Land Berlin 1
Kirkenær, Hedmark fylke 1
Dublin, Leinster 1
Lehi, UT 1
Forest, VA 1
Brandywine, MD 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Playstation Network (PSN) Issues Reports

Latest outage, problems and issue reports in social media:

  • damianMav Ivan Damian (@damianMav) reported

    @AskPlayStation I receive a sign in alert for my account so I decided to change my password. I did that but somehow my phone number was changed on my account and I am not receiving the verification code for the 2 step verification on any of my devices. Help me please!

  • goodboispike Spike (@goodboispike) reported

    @AskPlayStation Hi, I'm trying to purchase games off the PS3 store, but it keeps giving me an error. Help would be appreciated!

  • TeethInMyNeck7 asphyxiating for eons (@TeethInMyNeck7) reported

    @Naughty_Dog @PlayStation Any updates on a fix for the download? (Americas) Thanks. (:

  • vadervdvaders saman (@vadervdvaders) reported

    @AskPlayStation It seems that the problem is to my PS5. Did also fabric settings, data recronstruction ect. Have sent many reports. Maybe you can find it? My PSN is jehtuch073

  • SeiyaHero 𝐒𝐞𝐢𝐲𝐚 𝐑𝐲𝐮𝐮𝐠𝐮𝐮𝐢𝐧 (Hiatus) (@SeiyaHero) reported

    @PlayStation Yell and say my controller is broken.

  • RahilAbdulla rahil (@RahilAbdulla) reported

    @H8TTN @AskPS_UK Bro have they helped you? Experiencing the same issue

  • JustAStreamR JustAStreamer (@JustAStreamR) reported

    PlayStation support chat is a joke. I tell the agent my issue I get pushed to another agent then they close the chat. GREAT HELP

  • Artists_Ali Mean Fat Girl- 🏳️‍🌈💄 (@Artists_Ali) reported

    Sometimes I wish the Playstation controllers had an optional smol size for my smol hands It's not usually a problem until there is a game with a major finishing move that involves holding down the R1 shoulder button while timing another button press with my right hand

  • BeachBoyloso Dominique (@BeachBoyloso) reported

    @AskPlayStation I just purchased ps5 and cannot login my account says 2 step verification and I don’t know it this is frustrating with you guys. I know my password and it’s mot letting me get in account to enjoy my new game

  • SyNc_deboany SyNc (@SyNc_deboany) reported

    @Onyx011204 @charlieINTEL No it's broken people bc only a idiot plays on a playstation. I got it right. Lol

  • RahilAbdulla rahil (@RahilAbdulla) reported

    @AskPS_UK @_Levi_Moore Everyone’s consoles are obviously updated to the latest software, a fix needs to be released for this issue

  • blackriddler02 Black_Riddler (@blackriddler02) reported

    @AskPlayStation Hello. i have a problem on ps5. when I look for updates to games, I get a message that an update is now being downloaded. However, the download list is completely empty. Nothing is downloaded. That means I can no longer update my games.

  • _CMG17_ C. M. G. (@_CMG17_) reported

    @AskPlayStation @SonyElectronics @Sony Any news on when you will allow PS5 users to properly register the PS5 on the Sony registration page? A few issues on the forums with users reporting not being able to. the model input box doesn't have the ps5 model number selectable.

  • DaReal_REZ 1/2 Blood 🇺🇸 Prince of Persia 🇮🇷 (@DaReal_REZ) reported

    @AskPlayStation your customer service did not process my refund for the wrong content and then suspended my account when I went to the bank about it

  • BeboBaggins221 Bryanna 🎀 (@BeboBaggins221) reported

    @jayfreshstart @AskPlayStation @PlayStation It looks like a lot of ppl have been hacked too. Seems really shady to me. I posted on Facebook and more people are saying they had similar issues.

Map Check Current Status