Playstation Network (PSN) Outage Map
The map below depicts the most recent cities worldwide where Playstation Network (PSN) users have reported problems and outages. If you are having an issue with Playstation Network (PSN), make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Playstation Network (PSN) users affected:
PlayStation Network (PSN) is a digital media entertainment service provided by Sony Interactive Entertainment. Launched in November 2006, PSN was originally conceived for the PlayStation video game consoles, but soon extended to encompass smartphones, tablets, Blu-ray players and high-definition televisions.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Cerro Norte, Bogota D.C. | 1 |
| Molina de Segura, Murcia | 12 |
| Comuna 1, CABA | 5 |
| Paris, Île-de-France | 22 |
| Amane Aït Oussa, Guelmim-Oued Noun | 1 |
| Guayaquil, Guayas | 1 |
| Rezé, Pays de la Loire | 1 |
| Saint-Nazaire, Pays de la Loire | 2 |
| Guyancourt, Île-de-France | 1 |
| Signy-le-Petit, ACAL | 1 |
| San Antonio, TX | 1 |
| Hyderabad, TG | 2 |
| Aureilhan, Occitanie | 1 |
| Bar-le-Duc, ACAL | 1 |
| Auray, Brittany | 1 |
| Amiens, Hauts-de-France | 1 |
| Fourmies, Hauts-de-France | 1 |
| Sarreguemines, ACAL | 3 |
| Buenos Aires, CF | 1 |
| Carquefou, Pays de la Loire | 1 |
| Liffré, Brittany | 1 |
| Aix-les-Bains, Auvergne-Rhône-Alpes | 1 |
| Palermo, Sicily | 2 |
| Creil, Hauts-de-France | 2 |
| Nantes, Pays de la Loire | 1 |
| Tallud-Sainte-Gemme, Pays de la Loire | 1 |
| Mâcon, Bourgogne-Franche-Comté | 1 |
| Bilbao, Basque Country | 1 |
| Caen, Normandy | 1 |
| Lyon, Auvergne-Rhône-Alpes | 7 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Playstation Network (PSN) Issues Reports
Latest outage, problems and issue reports in social media:
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Marko Rabasovic (@Xarkom) reported@Alex_y_Xander @MGSMGN I agree it is very niche. I was there for both start to finish. MGO1 came along when console online gaming was barely existent. 2 came and its problem was its obtuse barrier to entry. You had to make 3 accounts just to play. 1 Konami account, A Konami game account, PSN account.
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Josh Young (@JoshYou16880655) reported@survivetheark I’ve been locked out of every ASA server for days. Not a ban. Not my internet. I’ve wasted 30+ hours troubleshooting it. Single-player is the only thing that works. Ticket number 2631848 PSN Simian_or_lizard FIX YOUR BACKEND
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Ed (@edzxhub) reported@JaeGamez If it requires a PSN login, I'd say yes still on a technical basis.
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Mike (@psy_tempest) reported@Sarcastic_hubby @videogamedeals The problem this gen is there have been a handful of PS5/Series exclusive games-everything has been cross gen. Just now Sony reported more PSN users are on the PS5 than PS4.
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Jeff Blade (@JeffBlade5) reported@_AlAzif The real problem with the lua exploit is that it's almost impossible to find a lua disk... only developers can find it because the majority of pirates don't have a psn account.
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Danuki 🦝 (@DanukiTheTanuki) reported@Helldiversmedia #Helldivers2 Wondering if the game is worth coming back to. Used to play the game on PC before CMs, nerfing and PSN caused issues. Did they fired the activists staff? Did they removed the region lock? Did they stopped nerfing everything? Did they removed PSN requirement?
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Profiteroles (@Profiteroles12) reported@PostUp_SOG @Leonthegr4y @CultureCrave i had my PS5 account banned cause i backcharged the hacked charges (they claimed they were legit charges lol) i made a new PSN account and went right back to playing my physical games no problem never got my digital stuff back tho
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Narro Kapsaiya 🔥 Saiyan PNGtuber (@NarroKapsaiya) reported@PlayStation I mean... I have no problems pairing my controller to the thing I want to play. Seems unnecessary to this.
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-᱾‖⎼✊⸺✊⎼‖᱾- (@SamBtDifferent) reported@HitmanDMZ Yet to fix your PSN ?
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ShinoRyu (@ShinoRyu00) reported@FF_XIV_EN Why is your Support so trash paid for full game on PlayStation and locked my ID to a account i used 6 years ago have a ticket but no response in my email being 5 days straight up taking money from people and not changing the login in on PSN is criminal even Sony responded
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𝙂𝘼𝙈𝙀𝙍𝙏𝘼𝙂 𝙑𝙍 (@GAMERTAGVR) reported@shenmeowzo Problem I have with PSN is the lack of a refund system. They can chuck all the slop up they want but they should allow people to get their money back
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Domindi Bushido (@InDiDoM) reported@bum_lao @SatanMagne @MindsEyeGame There are noted gamers in the community who have played (in some cases finished the game) who have shown the glaring issues present there. And the fact that the PSN refunds have started speaks for itself. Are they “fake” gamers because they don’t agree with your perspective?
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mmm (@Juniorceo7) reported@PlayStation you guys have the absolute worst psn support, worst customer service, worst ui and system ive ever seen. @Xbox runs laps around you. I cant even get a live chat or call in to sony for some simple help. Absolute dog **** company i will never buy playstation.
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// BFMike // Loading // (@M1k3ol) reported@cranberryclock @PirateSoftware Not really, it was a business decision but to avoid another bureaucratic issue They couldn't legally support those countries through the forced PSN login, so instead of doing this thing, they just locked out the regions Horrible PR nightmare
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Sianice Howell-Pratt🏳️🌈✨ (@Sianiceee_HP) reportedHi @AskPS_UK I have a UK PSN account and know my password, but I can't log in because I lost access to my old 2SV phone number and have no backup codes. The AI support requires login to reach an agent, and phone support hasn't connected me. Please help.
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