Playstation Network (PSN) Outage Map
The map below depicts the most recent cities worldwide where Playstation Network (PSN) users have reported problems and outages. If you are having an issue with Playstation Network (PSN), make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Playstation Network (PSN) users affected:
PlayStation Network (PSN) is a digital media entertainment service provided by Sony Interactive Entertainment. Launched in November 2006, PSN was originally conceived for the PlayStation video game consoles, but soon extended to encompass smartphones, tablets, Blu-ray players and high-definition televisions.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Amane Aït Oussa, Guelmim-Oued Noun | 1 |
| Guayaquil, Guayas | 1 |
| Molina de Segura, Murcia | 11 |
| Rezé, Pays de la Loire | 1 |
| Saint-Nazaire, Pays de la Loire | 2 |
| Guyancourt, Île-de-France | 1 |
| Signy-le-Petit, ACAL | 1 |
| San Antonio, TX | 1 |
| Paris, Île-de-France | 21 |
| Hyderabad, TG | 2 |
| Aureilhan, Occitanie | 1 |
| Bar-le-Duc, ACAL | 1 |
| Auray, Brittany | 1 |
| Amiens, Hauts-de-France | 1 |
| Comuna 1, CABA | 3 |
| Fourmies, Hauts-de-France | 1 |
| Sarreguemines, ACAL | 3 |
| Buenos Aires, CF | 1 |
| Carquefou, Pays de la Loire | 1 |
| Liffré, Brittany | 1 |
| Aix-les-Bains, Auvergne-Rhône-Alpes | 1 |
| Palermo, Sicily | 2 |
| Creil, Hauts-de-France | 2 |
| Nantes, Pays de la Loire | 1 |
| Tallud-Sainte-Gemme, Pays de la Loire | 1 |
| Mâcon, Bourgogne-Franche-Comté | 1 |
| Bilbao, Basque Country | 1 |
| Caen, Normandy | 1 |
| Lyon, Auvergne-Rhône-Alpes | 7 |
| Sofia, Sofia-Capital | 1 |
Check Current Status
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Playstation Network (PSN) Issues Reports
Latest outage, problems and issue reports in social media:
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Vorona1 (@RaptorOneOut) reported@lilgflexin1 @Community_Gears I just did it. Go the PlayStation website and chat with the assistant bot and answer its questions, remember your sign in email and psn ID, it will transfer you to an agent and the agent will ask for what game and they will give a refund. Took like a minute. Good luck.
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rina |🍎🍏夏以June ᯓ ✈︎ (@strawber_rie) reportedOh I need to fix my linked psn to the game so I can play properly
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Jace Haley (@JaceHaley4807) reported@thesinkingcity Fix the game-breaking crashes (Remastered, PS5). Can't progress with the main story as the game crashes every time I enter Expedition HQ. I'm not alone in this. I've cleared my cache, reinstalled the game, everything. The game is not playable and I can't get a refund through PSN
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Alan El Ghoul (@AlanGhoul6995) reported@xboxBG What is the new reality clown? Can you answer me that you can play PlayStation games on steam? That’s nothing new you cannot play it on Xbox. On the device you have to login to steam and buy the game and play through steam.. just go ahead. PSN will get 70% steam 30. Xbox 0%.
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J’s Gaming World (@just_games1984) reported@DetectiveSeeds Sony is offering PSN refunds and their customer support is aware of the performance problems. They never do this which makes me think they are going to pull it from the digital storefront like they did with Cyberpunk
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ToneZzz🖤🌌 (@ToneZzz_Mindset) reported@Microsoft Fix the Minecraft psn account bugs
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🏴Dawn G🏴 (@GuineaPigMummy) reported from Stittenham, Scotland@AskPS_UK do you want to tell me why i have waited to speak to a agent for 3 hours and still didn't get to speak with a agent,your customer service is absolutely disgusting,your a absolute disgrace
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Neo (@NeOwO15) reportedBeen trying to log into my psn account for an hour and suddenly every number ever is wrong and theres absolutely no way to just give me a sign in mail #love
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朧月猫 (@oborozuki_neko) reported@apodvloper @StellarBlade Sorry, I didn’t make it clearly. It's definitely no bug with completing the achievements on any platforms. The issue is that the achievements from the PC platform haven’t been fully synced to PlayStation by psn.
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Danuki 🦝 (@DanukiTheTanuki) reported@Helldivers_NOW #Helldivers2 Wondering if the game is worth coming back to. Used to play the game on PC before CMs, nerfing and PSN caused issues. Did they fired the activists staff? Did they stopped nerfing everything? Did they removed PSN requirement?
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Reaper (@RxaperIV) reported@Azure0Sword @Gjkiugvnk @makemefamous201 I don't actually disagree with them banning their games being sold in countries that don't have PSN. Every publisher does this with live service games but for some reason only Sony caught any flak for it. The real issue, is that PSN SHOULD be made available in those countries.
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Henri (@ItsJustHenri) reported@Will777JP @Baal_Dante01 Nah man I was trying to find it i typed his name out how it appears on psn and I got nothing. The issue was I wasn't following him in the first place
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Geison (@GeisonPlays) reported@PlayStation I want you fix all this controls drifting. I had 4 controllers on ps4 for 10 years with no issues. I had 3 dual senses drifting in less than 1 and a half year
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Danuki 🦝 (@DanukiTheTanuki) reported@Helldivers_NOW #Helldivers2 Wondering if the game is worth coming back to. Used to play the game on PC before CMs, nerfing and PSN caused issues. Did they fired the activists staff? Did they removed the region lock? Did they stopped nerfing everything? Did they removed PSN requirement?
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James (@JamiesAct) reported3/8 PSN wall + hardware hash: Sony flips mandatory PSN login. Xbox doesn’t support PSN login, so the game quits. During that call the client hashes CPU & TPM; Sony’s server spots an Xbox print → “unauthorised device,” bye.
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