Playstation Network (PSN)

Playstation Network (PSN) Outage Map

The map below depicts the most recent cities worldwide where Playstation Network (PSN) users have reported problems and outages. If you are having an issue with Playstation Network (PSN), make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Playstation Network (PSN) users affected:

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PlayStation Network (PSN) is a digital media entertainment service provided by Sony Interactive Entertainment. Launched in November 2006, PSN was originally conceived for the PlayStation video game consoles, but soon extended to encompass smartphones, tablets, Blu-ray players and high-definition televisions.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 7
Kansas City, MO 3
Madrid, Comunidad de Madrid 3
Milwaukee, WI 2
Nouméa, Province Sud 2
Mannheim, Baden-Württemberg Region 2
Sydney, NSW 2
Indianapolis, IN 2
Dallas, TX 2
Hamburg, HH 2
Guayaquil, Provincia del Guayas 2
Valencia, Comunitat Valenciana 2
Los Angeles, CA 2
Toulouse, Occitanie 2
Milan, Lombardia 2
Strasbourg, ACAL 1
Bogotá, Distrito Capital de Bogotá 1
Manizales, Departamento de Caldas 1
Ibagué, Departamento de Tolima 1
Beacon, NY 1
Southend-on-Sea, England 1
Matawan, NJ 1
Fuenlabrada, Comunidad de Madrid 1
Cleveland, OH 1
Landsberg am Lech, Bavaria 1
Hialeah, FL 1
Bushnell, FL 1
Hartland, MI 1
Coventry, England 1
Salisbury, MD 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Playstation Network (PSN) Issues Reports

Latest outage, problems and issue reports in social media:

  • VJofor Vándör Joför (@VJofor) reported

    @AskPlayStation Currently can’t because I did then the web page crashed and now it says I can’t contact you guys because you couldn’t solve my last problem and I already tried

  • Jhakl JHaKllL (@Jhakl) reported

    @AskPlayStation Can we even get a PS5 to have problems and ask you?

  • swaveyquis ً (@swaveyquis) reported

    Ps5 has a PlayStation plus problem and they need to fix that **** immediately i cant pay for plus without buying a gift care from a store

  • iMahmoudAdel Mahmoud Adel (@iMahmoudAdel) reported

    @AskPlayStation I need help recovering my account, I'm having trouble with my account due to an issue with the verification on step 2, I can't access my old number

  • kekorcringe_03 Nolan (@kekorcringe_03) reported

    @AskPlayStation Yes that’s the issue. And no I didn’t see anything on the log in settings about that, so I just need to wait until tomorrow. Thanks!

  • NorthernRhodes Josh Rhodes (@NorthernRhodes) reported

    @PlayStation absolute garbage customer service. Waited over 40 min on hold just to get through to someone, explained my issue, got put right back on hold and then hung up on. Twice now. Unbelievable.

  • MarioIRL88 Richport (@MarioIRL88) reported

    I'm not seeing no demo of #ResidentEvilVillage in the PlayStation store for the ps5 anybody else having trouble? @PlayStation

  • NepuContext No Context Neptunia (@NepuContext) reported

    @Noctua_IX I'd recommend The PC Steam Version Personally. The Unlocking Points for The Cosmetics Shop are broken on PS4/5 and also The Goddess Outfits DLC is PC only here in The West (they're Japan Only on PlayStation).

  • RickGarrabrant1 Rick Garrabrant (@RickGarrabrant1) reported

    @AskPlayStation severe move issues for my psvr-ps4. Any game that requires move is unplayable. It’s always one that doesn’t work right when plugged in but that one is always the left side on certain games and the right side on others. No consistency in hardware so it’s your OS

  • Ellisha50680810 Ellisha (@Ellisha50680810) reported

    @AskPlayStation No I didn’t receive any kind of error code

  • monk56gaming MONK56GAMING (@monk56gaming) reported

    @AskPlayStation I literally rebooted my router multiple times, I am only having connection issues from Playstation

  • hoodnewzmedia Hoodnewzmedia (@hoodnewzmedia) reported

    @KorpusDraige @StarboyHsp Yes but it took Phil side deals and business trips to make this all this happen. The issue is square has a preference and makes Xbox work harder for the same benefits as Playstation.

  • joezimmerle Joseph Zimmerle (@joezimmerle) reported

    @Husker_Nick @PlayStation I was curious and searched Reddit; several threads on this issue - springs breaking or out of place. You can replace the spring - should be <$1 for parts.

  • NeciandZ NeciandZ (@NeciandZ) reported

    @barrylyonstea @btsportufc If you have issues I would suggest downloading the UFC app on your tv or Xbox/PlayStation ect. You can get the UFC app on Samsung smart TVs if you have one

  • joezimmerle Joseph Zimmerle (@joezimmerle) reported

    @Husker_Nick @PlayStation Warranty? I had to fix a PS4 controller once and it wasn’t difficult. Don’t know anything about the PS5 controllers - seems WAY too new to break.

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