Pokémon GO

Pokémon GO Outage Map

The map below depicts the most recent cities worldwide where Pokémon GO users have reported problems and outages. If you are having an issue with Pokémon GO, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Pokémon GO users affected:

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Pokémon Go is a free-to-play, location-based augmented reality game developed by Niantic for iOS and Android devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Portland, OR 2
Kolkata, WB 1
Hamilton, ON 1
Allendale, MI 1
Janesville, WI 1
Alfortville, Île-de-France 1
Porta Westfalica, NRW 1
Guadalajara, JAL 1
Cambrai, Hauts-de-France 1
Westfield, NJ 1
Denton, TX 1
Chicago, IL 1
New York City, NY 1
Cancún, ROO 1
Bogotá, Distrito Capital de Bogotá 1
Edmonton, AB 1
Sedona, AZ 1
Lakewood, WA 1
Minneapolis, MN 1
Zaragoza, Aragon 1
Kirchen, Rheinland-Pfalz 1
Perth, WA 1
Azuqueca de Henares, Castilla-La Mancha 1
Miami, FL 1
Linden, NJ 1
Melbourne, VIC 1
Madrid, Comunidad de Madrid 1
Roseville, CA 1
Caerphilly, Wales 1
Alicante, Comunitat Valenciana 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Pokémon GO Issues Reports

Latest outage, problems and issue reports in social media:

  • CoreyAhrens10 Corey Ahrens (@CoreyAhrens10) reported

    @PokemonGoApp I’m tired of all this crap. All of my friends get shinies after shinies. Your algorithm is trash. I put so much time and effort in the game and my friends who just started keep getting all these legendary shinies and it’s not even fair. Fix it.

  • MarafonaMarcos Marcos Marafona (@MarafonaMarcos) reported

    @PokemonGoApp I can’t add friends! Fix the referrals system!

  • BHigadera Braulio Higadera (@BHigadera) reported

    @PokemonGoApp @NianticHelp can you fix your game? i remote raid and when my pokemon get fainted it kicks me out of the raid and they take my remote pass

  • PokebugG Pokebug Go (@PokebugG) reported

    Again, problems doing raids, today they invited me to a raid and when I entered the application crashed and closed the game, when I returned to enter, it told me "unknown problem" but still told me about the remote pass, why is it still happening this? @NianticHelp @PokemonGoApp

  • adinnross SSB on top (@adinnross) reported

    @GamerFREAK04YT @PokemonGoApp Thats your problem you don’t have raid pass lmaoo

  • ValorTaipan Kenneth Dahl (@ValorTaipan) reported

    @ItsFleeceKing @PokemonGoApp Shouldn't be a problem then.. unless Sunday takes off pretty hard. Thanks for the answer lads and good luck!

  • cuck_nugget CuckNugget (@cuck_nugget) reported

    @PokemonGoApp Got kicked from a raid mid fight and my pass was gone, support is so slow I doubt I’ll get it back. What a way to make money from people, make rayquaza available before you give out the free raid passes so people pay for them and then when propel get kicked don’t help them.

  • Killy_1228 K19 (@Killy_1228) reported

    @RenaeIRL @NianticLabs @PokemonGoApp Hi Renae, write them by the in-game support. I had an issue where I couldn't spin the pokeball and the raid was already over and Niantic give me a remote raid pass (I had to send them some screenshots too)

  • Jdancer1 Jenn Myers (@Jdancer1) reported

    @PokemonGoApp Why isn’t my remote raid pass working?? I was in a battle it loaded I started tapping on the screen and it shut down. It did this with a level 5 raid and also with a level one...

  • Allison_becker4 Allison (@Allison_becker4) reported

    @PPeniuk @PokemonGoApp The only way to access it is to contact @davehack21 for assistance he will help you fix that or contact him on whatsapp +13172966488

  • Altrostar Altrostar (@Altrostar) reported

    @Antonio41869829 @PokemonGoApp @NianticHelp Moving passed the fact that I’m a licensed nurse w/ an educational background far superior to yours; insulting someone’s education based on being told to, “stop complaining”, is absurd, but also calls attention to your own issues. Its never too late to grow up & go back to school

  • neddeppad Reifzeitborin (@neddeppad) reported

    @LuciferRinzilla @MikaSwiftie13 @PokemonGoApp And yeah you're right, it makes no sense that nobody asked for his opinion and yet he has a problem with other opinions on his bullshit. So typical bad trolling by him

  • SalehaK50107085 Saleha Khan (@SalehaK50107085) reported

    @PokemonGoApp I DID A RAID I WON USING A GOLDEN RAZZ BERRT EVERY TIME AND IT STILL RAN AWAY my hart is broken 😭😭😭😭😭😭😭

  • PiantaStrega Bad Luck Betty (@PiantaStrega) reported

    Hey @PokemonGoApp what’s up with adventure sync not working on newer iPhones 💀

  • nearly_departed John (@nearly_departed) reported

    @PokemonGoApp @NianticHelp how about 1 or 2 less waste of time events a month and you put some effort into fixing your game. People have raid issues- losing passes, etc. spawn issues, go battle league issues, adventure synch issues & i heard some iPhone ppl can't buy coins in app. Seriously

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