Pokémon GO

Pokémon GO Outage Map

The map below depicts the most recent cities worldwide where Pokémon GO users have reported problems and outages. If you are having an issue with Pokémon GO, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Pokémon GO users affected:

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pokemon-go Hero Image

Pokémon Go is a free-to-play, location-based augmented reality game developed by Niantic for iOS and Android devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Tiffin, OH 1
Kolkata, WB 1
Hamilton, ON 1
Portland, OR 1
Allendale, MI 1
Janesville, WI 1
Alfortville, Île-de-France 1
Porta Westfalica, NRW 1
Guadalajara, JAL 1
Cambrai, Hauts-de-France 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Pokémon GO Issues Reports

Latest outage, problems and issue reports in social media:

  • Linka13 Linka (The Sonic the Hedgehog Cinematic Universe) (@Linka13) reported

    I'm liking what Pokemon's doing but I really want them to fix the faces on the trainers. It's got too much Pokemon Go vaguely uncanny energy to them right now.

  • fatbonkrips leah (applause) (@fatbonkrips) reported

    pokemon go app broken

  • WolfPackMan23 WolfPackMan23—TL 50 (@WolfPackMan23) reported

    @PokemonGoApp *Network Error

  • StarwarswellFu Jeremy fu (@StarwarswellFu) reported

    @PokemonGoApp season of network error

  • Hashirama0102 Hashirama0102 (@Hashirama0102) reported

    @PokemonGoApp 💩Season of Error💩

  • Hoully111 Brian Houlihan (@Hoully111) reported

    @PokemonGoApp Is the server issues causing problems with the guaranteed XL candy I am trading with a friend and it shows we both should be getting XL per our journal entries it also shows XL Candy 1 however neither of us actually get any

  • Hoully111 Brian Houlihan (@Hoully111) reported

    @PokemonGoApp Is the server issues causing problems with the guaranteed XL candy I am trading with a friend and it shows we both should be getting XL per our journal entries it also shows XL Candy 1 however neither of us actually get any

  • littleheaven70 Claire (littleheaven70 TL50) (@littleheaven70) reported

    @JreSeawolf @PokemonGoApp @NianticLabs I’ve been asking for clarification for days. Never have I had so much trouble getting info out of a company about a product they want me to buy. Waiting for the event to start isn’t workable because, without official confirmation, anything that happens might not be intentional.

  • traveler828 Thomas Haverty (@traveler828) reported

    @PokemonGoApp Shame they aren’t wild and there are tons of bugs and broken events recently.

  • yeunge yeunge.eth (@yeunge) reported

    @NianticHelp I'm having issues recovering my son's @PokemonGoApp account. I've emailed support but all I get is canned responses. Can you help?

  • keklar Mark (@keklar) reported

    @PokemonGoApp Storage increase? Incense fix? @NianticHelp

  • foxworldd Kevin (@foxworldd) reported

    @PokemonGoApp No, we are not, please fix GBL

  • KageSora aster/kage ❤x💚 | 100 Vorecent More Angst! (@KageSora) reported

    @LukeWat48544961 @stark_hornstein @PokemonGoApp 3 hours sucks because less people are able to play, of you can't grasp that it's you're problem. Also no, Incense sucks unless you walk fast/run, anybody with a slower walking speed gets no benefit. Remote passes were reasonably priced, jacking them up is a dumb move.

  • LukeWat48544961 xperiafan5 (@LukeWat48544961) reported

    @PokemonGoApp I just lost 2 of my raid passes and a shiny Kyogre because the game crashed. I wrote a complaint in the app over 2 hours ago and yet my problem has still not been addressed. @PokemonGoApp please do something quickly. The game has also been super laggy, so bad I quit for the day.

  • Whoreal52649819 Whoreallycares (@Whoreal52649819) reported

    @PokemonGoApp Can ya'll please let us upgrade storage? Pokemon & items. Also the new update full of errors. Constantly get message for "passenger " as my guy drifts and I'm sitting still. Also network error all the time for no reason. In a raid network error. Catching Pokemon network error etc

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