Pokémon GO

Pokémon GO Outage Map

The map below depicts the most recent cities worldwide where Pokémon GO users have reported problems and outages. If you are having an issue with Pokémon GO, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Pokémon GO users affected:


Pokémon Go is a free-to-play, location-based augmented reality game developed by Niantic for iOS and Android devices.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:
Location Reports
London, England 22
Sydney, NSW 14
Toronto, ON 11
Mexico City, CDMX 8
Paris, Île-de-France 8
São Paulo, SP 7
Birmingham, England 7
Edmonton, AB 6
Madrid, Comunidad de Madrid 6
Chicago, IL 6
Brisbane, QLD 5
Melbourne, VIC 5
Singapore, Central Singapore Community Development Council 5
Helsinki, Uusimaa 5
Adelaide, SA 4
San Antonio, TX 4
Laval, QC 4
Copenhagen, Region Hovedstaden 4
Wrocław, Województwo Dolnośląskie 4
Barcelona, Catalunya 4
Winnipeg, MB 3
Perth, WA 3
Lima, Provincia de Lima 3
Montréal, QC 3
Monterrey, NLE 3
Gatineau, QC 3
Ottawa, ON 3
Edinburgh, Scotland 3
Seattle, WA 3
Wrexham, Wales 2
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Pokémon GO Issues Reports

Latest outage, problems and issue reports in social media:
  • JJagents (@JJagents_YT) reported

    @NianticHelp Whenever I collect gifts from my buddy in @PokemonGoApp they do not appear in my inventory and when I try to give someone a gift it still says that I do not have any gifts to give. Please fix this issue.

  • Royal king (@Royalki44978896) reported

    @NianticHelp @Tejas73826827 we need chat options in pokemon go for communication with the trainers. we have major issue to communicate the other trainer for trade, raid etc. please check this problem..

  • lucas (@lucas18250056) reported

    @PokemonGoApp What about the players who had been working as kanto event was ongoing? Aren’t we gonna have the chance to finish the event? I can’t capture the pokemons needed because they are not showing up, the same for the raid Pokémon which have vanished!

  • Angel Posadas (@AngelPosadas_10) reported

    @PokemonGoApp "Error finding match"

  • Royal king (@Royalki44978896) reported

    @NianticHelp we need chat options in pokemon go for communication with the trainers. we have major issue to communicate the other trainer for trade, raid etc. please check this problem..

  • MIRAI (@Z_TDF) reported

    @PokemonGoApp If you have time to tweet something like that,Please fix all the current problems. @NianticHelp

  • alberto orantes (@ako8791) reported

    @thetrainerclubb @PokemonGoApp I quit playing the game all together. I would click on a spawn and game would freeze close and reopen. 3 times in a five minute time period. Wasn’t allowed to use remote raid passes when I was invited to a raid. I love the game but it’s too broken. Good luck to all of you.

  • Rebbie McGee 💙 (@chatterbear) reported

    @PokemonGoApp @NianticHelp how do I get a refund of my Kanto ticket? Errors all day trying to get into remote raids, saying I need to be close by...

  • Kalen Crist (R.I.P. Jon Huber 12-26-2020) (@EDeadshotz) reported

    @PokemonGoApp Would be nice to play without getting error finding match every minute

  • .matthew. (@KingOvNothing) reported

    I downloaded pokemon go again and I forgot my login but thats ok I like meeting new pikachus

  • MDK090 (@mdk090) reported

    @dagnorath @PokemonGoApp Exactly! But 30 day timegate is not working for it, just waiting

  • Matt Smith (@Thee_Other_Matt) reported

    @Glorieta @PokemonGoApp Had the same problem, I managed to get one lucky trade, about 7 miles. Then no other distance trades worked. It was a pain to say the least.

  • Žan Lisac (@ZanLisac) reported

    @tlb9371 @PokemonGoApp I see no problem here just catch shiny one

  • Hero (@Hero2N0ne) reported

    @PokemonGoApp Your raid problems. Your lies about "increased shiny rates". The annoyance of hunting down the very lame trainers we had to battle instead of focusing on what was important. The Pokémon! Please NEVER include trainer battles like this again.

  • Killua_Godspeed (@KilluaGodspeed5) reported

    @gsmith278 @Okie_Sherri @PokemonGoApp If u had just used the pokeballs/great *****/ultra ***** that already had to cat h pokemon spawning during the event, after sometime u could've easily had enough space to claim the full 200 pokeballs without any problems! I didn't have an issue even though my bag was already full

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