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Pokémon GO

Pokémon GO Outage Map

The map below depicts the most recent cities worldwide where Pokémon GO users have reported problems and outages. If you are having an issue with Pokémon GO, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Pokémon GO users affected:

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Pokémon Go is a free-to-play, location-based augmented reality game developed by Niantic for iOS and Android devices.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Nova Iguaçu, RJ 1
Porto Alegre, RS 2
Fortaleza, CE 1
São Paulo, SP 8
Tijucas, SC 1
Rio de Janeiro, RJ 3
Curitiba, PR 2
Recife, PE 1
São Gabriel do Oeste, MS 1
Concord, CA 1
Badalona, Catalonia 1
Dartmouth, NS 1
Videira, SC 1
Votuporanga, SP 1
Seattle, WA 1
Goiânia, GO 1
Santo André, SP 1
Foz do Iguaçu, PR 1
Funchal, Madeira 1
Paris, Île-de-France 10
Itajubá, MG 1
Ribeirão Preto, SP 1
Sousa, PB 1
Maceió, AL 2
Los Angeles, CA 1
Aracruz, ES 1
Tulle, Nouvelle-Aquitaine 1
Americana, SP 1
Assis, SP 1
Évron, Pays de la Loire 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Pokémon GO Issues Reports

Latest outage, problems and issue reports in social media:

  • Ultra_Prime_Z
    Ultra Prime Z (@Ultra_Prime_Z) reported

    @PokemonGoApp Hmm... Fix what's taken away and 💔 in the process. Sorry is not an answer. #HearUsNiantic

  • Jerrykiid
    Jerry (@Jerrykiid) reported

    @EchoGamesOG @PokemonGoApp @NianticLabs Literally if they spent the time they do bitching, working instead they’d have enough for the passes. Idk you don’t need more than 5 remote raids honestly. The price sucks but the limit isn’t bad at all.

  • DevinMcWilliams
    Devin McWilliams (@DevinMcWilliams) reported

    @PokemonGoApp @NianticLabs I completed the play with my buddy but it’s not giving me the reds it’s saying I didn’t complete it plz fix this

  • BagelJammy
    Jammy Bagel (@BagelJammy) reported

    @PokemonGoApp @pokemongoappuk @NianticHelp Why on earth is this on a time limited research, where if we count up, this quest is NOT possible unless you already have pokemon that you've been working through getting buddy hearts with already, otherwise, unless you had 7 poffins,

  • Abbiex93x
    Abigail Batty (@Abbiex93x) reported

    @jultar4001 @NianticLabs @PokemonGoApp It's not an excuse, some people are on limited income. If the price was lower again it would allow people to do more raids with the limited income. I don't just want the limit of 5 to be changed. I feel like that's the lesser issue to the price increases. But both are damaging.

  • SummerSurfBreak
    Jon Cooper (@SummerSurfBreak) reported

    @MadduxBrent @MikeNerdlaw @PokemonGoApp That's the problem is that this fatso spams the same thing again just to stay relevant, not doing anything to support the community, and paying Niantic the big bucks.

  • BionicValkyrie
    BionicValkyrie (@BionicValkyrie) reported

    .@PokemonGoApp Yesterday I was on 3/4 of A Mystic Hero; had earned 5 candies walking w buddy & evolved 10 Pokemon. Just had to make 3 excellent throws. Just after tossed Pokeball, a "streak broken" message popped up. And all progress lost! Gee thanks

  • Appuhlatchuh
    B (@Appuhlatchuh) reported

    @PokemonGoApp @NianticHelp over here releasing research that requires you to walk 2km when adventure sync isn't working for myself or many others. This game is fading quick. #PokemonGO

  • mostflypanda
    MostFlyPanda | TL 44 🐀 | #PokemonGo youtuber (@mostflypanda) reported

    @nthedisco @PokemonGoApp Problem?

  • Dalynsmusings
    Dalyn Woodard (@Dalynsmusings) reported

    @PokemonGoApp A MYSTIC HERO RESET!! So upset. I had made 3 excellent throws and evolved 10 Pokemon and gotten 4 of my five walking candies. Now shows need 10 evolve and 3 ex throws and only 1 candy from walking done. Same on wife's account. FIX plz!!!

  • Kelmersfriend
    Kelmer (@Kelmersfriend) reported

    Now no 10km egg. We boutta have a problem @PokemonGoApp

  • Saralup
    Anhel (@Saralup) reported

    @PokemonGoApp I opened the app and I got a 3x Streak Broken and 'A Mystic Hero' research was cleared. Is that a bug?

  • Hadimu70
    Hadi (@Hadimu70) reported

    Hi @NianticHelp @PokemonGoApp a friend of mine is not able to login into the game from more than 18 to 20 hours. He is getting error that *Pokemon go is currently down for maintenance* Please check, attaching video. He reinstalled the app still facing the same issue

  • Raymundg15
    Ray (@Raymundg15) reported

    .@NianticHelp .@NianticLabs .@PokemonGoApp fix adventure sync... My goodness you ruined remote raids and can't even get the game to do most basic task... Maybe send a dev or 2 to work on this game instead of new future failures

  • Bumblebae98225
    Thomas Lake (@Bumblebae98225) reported

    @PokemonGoApp Why am I getting so many blank screens since the last update? Rocket Grunt encounters and combat with trainers locks up the app. Please fix this bug!

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