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Pokémon GO

Pokémon GO Outage Map

The map below depicts the most recent cities worldwide where Pokémon GO users have reported problems and outages. If you are having an issue with Pokémon GO, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Pokémon GO users affected:

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Pokémon Go is a free-to-play, location-based augmented reality game developed by Niantic for iOS and Android devices.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Marseille 01, Provence-Alpes-Côte d'Azur 1
Birmingham, AL 1
Magnolia, TX 1
Exeter, PA 1
Blackburn, England 1
Athens, Attica 1
Hackensack, NJ 1
Wildwood, MO 1
Toronto, ON 1
Ciudad Apodaca, NLE 1
Hastings, England 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Pokémon GO Issues Reports

Latest outage, problems and issue reports in social media:

  • booobbiee
    bobbie (@booobbiee) reported

    @PokemonGoApp wtf why was my mystic hero research completely reset at 3/4 and all my progress gone? why did it say streak broke 3x when i have no streak research? when are you going to fix this wtf

  • ETriton17
    EllieTriton17 (@ETriton17) reported

    @PokemonGoApp @NianticHelp WTH? Resetting progress on special research? When will you fix this? Why do you all always mess something up??!! So annoyed by your continued incompetence. You don't care about your player base at all.

  • MaxKing89465407
    *** Ketchup (@MaxKing89465407) reported

    Heavily displeased with how Pokémon Go arena has been working lately. I have yet to break my 25 game losing streak, every battle the enemy goes first with charged attack, while I pressed the FULLY CHARGED button 5 times before. Takes away every last bit of fun. @PokemonGoApp

  • joevember88151
    Joevember (@joevember88151) reported

    @NianticHelp @PokemonGoApp can you please fix the adventure sync issue or at least list it on known issues !!!

  • biomad2022
    Rog Ag (@biomad2022) reported

    @wsonger @PokemonGoApp Sounds more like a you problem. Is your app up to date? Do you have any spoofing apps downloaded?

  • jultar4001
    JULTAR400 (@jultar4001) reported

    @biomad2022 @rei_barker @PokemonGoApp people complain about things being rushed and then broken and then demand that things get realeased earlier kinda counter productive

  • _xoxoguy
    i,xoxo (@_xoxoguy) reported

    Hello Niantic I've been having a problem for 2 years now: I lost my Pokémon Go account :( I lost it because I had it linked to a Google account, but I lost that email; it was deleted, so I can't log into my PG account. @PokemonGoApp

  • shep88_
    Shep88 (@shep88_) reported

    Can I borrow someone's iPhone to do my sets on? Never seen GBL in such a bad state before on Android!!! Please @NianticHelp @PokemonGoApp @NianticLabs fix your game!!!!

  • garysworldpc
    garysworldpodcast (@garysworldpc) reported

    @PokemonGoApp @niantichelpjp and you guys realize it's POURING RAIN in the GTA today right? HOW are we supposed to be able to go out to play? We SHOULD be able to use our incense, but it's NOT working. Hello? I'm tired of being ignored, I'd like some help here.

  • ChewingGumFox
    The Red Fox 🦊 (@ChewingGumFox) reported

    @PokemonGoApp Speaking of paw prints. Did you ever fix the nearby pokemon system from when pokemon go first came out?

  • BiBi_Ramone
    BiBi Ramone (@BiBi_Ramone) reported

    @PokemonGoApp This is all well & good @NianticLabs but when are you going to fix the Souvenir glitch? You have 3 days 1 hour to do so. #FixTheGlitch

  • bdore89
    Brian Dore (@bdore89) reported

    @PokemonGoApp FIX REMOTE RAIDS BACK TO THE WAY THEY WERE!

  • Rhodanite
    Rhodanite (@Rhodanite) reported

    @ScrubLordYT_ @saltydawg067 @PokemonGoApp We had so many issues at the 11am raid. Then people couldn't find raids at 2 and 5 because the majority were at 11 am. Not even sure I'll bother with the make up event because I'm not gonna waste any raid passes.

  • EdgardoIlagorre
    ESRI713 (@EdgardoIlagorre) reported

    @Tacoguy01 @PokemonGoApp That way they are not encountering a large amount of players trying to physically be there or spoof there. EX raids were coded to a specific time and day by invitation only. That worked. It was a different time when going outside wasn’t a problem but still it worked

  • Bumblebae98225
    Thomas Lake (@Bumblebae98225) reported

    @PokemonGoApp please, please, please—fix the black screen bug! Every time I try to battle the trainers with my buddy, I get a black screen and have to close and restart!

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