Pokémon GO

Pokémon GO Outage Map

The map below depicts the most recent cities worldwide where Pokémon GO users have reported problems and outages. If you are having an issue with Pokémon GO, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Pokémon GO users affected:

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Pokémon Go is a free-to-play, location-based augmented reality game developed by Niantic for iOS and Android devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Portland, OR 2
Kolkata, WB 1
Hamilton, ON 1
Allendale, MI 1
Janesville, WI 1
Alfortville, Île-de-France 1
Porta Westfalica, NRW 1
Guadalajara, JAL 1
Cambrai, Hauts-de-France 1
Westfield, NJ 1
Denton, TX 1
Chicago, IL 1
New York City, NY 1
Cancún, ROO 1
Bogotá, Distrito Capital de Bogotá 1
Edmonton, AB 1
Sedona, AZ 1
Lakewood, WA 1
Minneapolis, MN 1
Zaragoza, Aragon 1
Kirchen, Rheinland-Pfalz 1
Perth, WA 1
Azuqueca de Henares, Castilla-La Mancha 1
Miami, FL 1
Linden, NJ 1
Melbourne, VIC 1
Madrid, Comunidad de Madrid 1
Roseville, CA 1
Caerphilly, Wales 1
Alicante, Comunitat Valenciana 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Pokémon GO Issues Reports

Latest outage, problems and issue reports in social media:

  • AlexCollins10 Alex Collins (@AlexCollins10) reported

    @PokemonGoApp How about we fix the adventure sync before we all go crazy...

  • wang9727 sally wang (@wang9727) reported from Torrance, California

    @PokemonGoApp @NianticHelp what happened cannot spin the pokestop, please fix it,

  • mikemc101 mikemc101 (@mikemc101) reported

    @PokemonGoApp @NianticHelp I need things to Raid I need a shot at shinys in 5* raids right now I login and have nothing to do I don’t like PVP I like catching rating and chasing shinys But for now I have nothing

  • Proud_Scouser19 Ashley Harichund (@Proud_Scouser19) reported

    @NianticHelp @PokemonGoApp me and @zaheera_30 have a lucky egg in for legendary raids but we get 26k exp not 40k. Double XP not working!! HELP!!

  • wdustin99 Lopey99 (@wdustin99) reported from Murray, Utah

    @PokemonGoApp Double raid XP isn’t working right now on my account, or my sons account. We even reinstalled the game and we are getting 13k per Kyrum raid

  • MarisaHopeFord Marisa Salazar (@MarisaHopeFord) reported

    @PokemonGoApp @NianticHelp Where is this 2x raid xp? I have done a ton of raids, went through lucky eggs and am not getting the full 2x xp! Please fix this! A lot of people are having this problem!

  • Heather_Wellerz Heather Weller (@Heather_Wellerz) reported

    @PokemonGoApp Hi, When I try to sign in via Facebook to claim the latest reward the page just freezes, can you help please?

  • Vosia5 Vosia (@Vosia5) reported

    @PokemonGoApp I still want machop for xl candy since to level up I need to power up three Pokemon level 50 but I really would have preferred you guys to put snivy in community instead of a normal event. I suppose though the pattern's been broken since swinub so I'm not surprised.

  • Shafi_Q Mohamad Shafiq ™ (@Shafi_Q) reported

    Server down,again? @PokemonGoApp @NianticHelp

  • iDubbbbbbbzz BobbiBobbertson (@iDubbbbbbbzz) reported

    @PokemonGoApp Jesus niantic, of course they release shiny snivy outside of community day. WTF is their problem? Seriously, community days have been trash for a year now.

  • MomoHabibo Mc Habibo (@MomoHabibo) reported

    @gucci @PokemonGoApp Giftable not working properly

  • OGDJwolfdragon Jasmin (@OGDJwolfdragon) reported

    @PokemonGoApp @Pokemon "pokemon has not been obtained in this save file cannot be withdrawn" Is the error im getting with them Really sucks i spent money and time on the event to only it being locked untill i have it in my sword account somehow

  • jl_piqueras José Luis Piqueras (@jl_piqueras) reported

    @NianticLabs @PokemonGoApp what kind of fool monkeys do you have working on your facilities? Machop in community day and snivy in Teselia event... every week a new bug or something without activation... it's insane.

  • wang9727 sally wang (@wang9727) reported from Torrance, California

    @PokemonGoApp @NianticLabs @NianticHelp pokemongo network unstable all catch run away, i used berry, please fix it bugs , network and pokestop. I lost my ice cream due to unstable network 😫

  • Sp00kyDuck Sp🎃🎃kyDuck⭕ (@Sp00kyDuck) reported

    @PokemonGoApp Really? You're working with known animal abusers now? The North Face live pluck geese for jackets. Scummy as ****, but to be expected from companies like Niantic, who only care about trying to squeeze as much money as they can from people, during a pandemic and recession. 🤮

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