Pokémon GO

Pokémon GO Outage Map

The map below depicts the most recent cities worldwide where Pokémon GO users have reported problems and outages. If you are having an issue with Pokémon GO, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Pokémon GO users affected:

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Pokémon Go is a free-to-play, location-based augmented reality game developed by Niantic for iOS and Android devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Chicago, IL 2
Columbus, OH 1
Royaumeix, ACAL 1
Newark, NJ 1
Rotterdam, zh 1
Farnborough, England 1
Glasgow, Scotland 1
Great Yarmouth, England 1
Copenhagen, Region Hovedstaden 1
Los Angeles, CA 1
Saskatoon, SK 1
Mérida, YUC 1
Durham, NC 1
Campinas, SP 1
Buenos Aires, CF 1
Houston, TX 1
London, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Pokémon GO Issues Reports

Latest outage, problems and issue reports in social media:

  • pitboss72 SatchelOfRichards (@pitboss72) reported

    @mdk090 @PokemonGoApp It is the only way to slow progression. They didn't want level 50 overnight as an example, so they are building in tedious tasks to lengthen what is needed. When they released most all of gen 2 many people finished the DeX in 24 to 48 hours. Then complained waiting for new stuff

  • PokmonGoPR1 Pokémon Go PR (@PokmonGoPR1) reported

    Literally vomiting over how broken trading is right now #PokemonGo #PokemonGOTour @PokemonGoApp

  • EthanScheiding shigeo kageyama (@EthanScheiding) reported

    @amanda__crane @PokemonGoApp The thing is that I wasn’t, this has never happened to me before. I had incense on and was just trying to catch stuff. It was working perfectly fine before I had my ticket, and the second I activated it it messed everything up

  • SergeChewbacca Monsters Inc. (@SergeChewbacca) reported

    Everything that is happening is crushing the average worker/person. These ************* don't seem to have any problems leaving their homes, going on ******* VACATION, etc but someone got an $800 ticket for playing Pokemon GO in their car in an empty parking lot.

  • SadStatueOTayla Tayla (@SadStatueOTayla) reported

    @reptilezsweden @PokemonGoApp I agree, I personally saved my incense, but the issue is we're still in lockdown, some people can only play via incense so if they don't have incense now it's probably because they can't leave to play

  • PokemonGOfr13nd #PokemonGoFriends (@PokemonGOfr13nd) reported

    @PokemonGoApp Working on Saturday and missing most of the best part.

  • HollidayCammy Cameron Holliday (@HollidayCammy) reported

    @PokemonGoApp Has anyone had problems with the snapshots challenges ? I can’t do them I’ve deleted the app and changed the settings but it will not work for some reason?

  • reptilezsweden reptilez (@reptilezsweden) reported

    @SadStatueOTayla @PokemonGoApp Incense has been thrown at us in mass the last few months however. If they are all out of incense and in game earned coins then they are probably used to taking it slow

  • Kimberl36803912 Kimberly (@Kimberl36803912) reported

    @PokemonGoApp @NianticHelp you guys need to fix this problem. I only caught a shiny mewtwo yesterday even though I was raiding all day. I had the red ticket. You need to give me my money’s worth of shiny Pokémon or a full refund. Kanto tour was awful

  • Aleks__1919 Aleks (@Aleks__1919) reported

    @amanda__crane @PokemonGoApp Looool so you see no issue with it saying Ends in 7 days with Pokemon that can't be caught now.

  • nodhamm Miroslav Mahdoň (@nodhamm) reported

    @dtwids @PokemonGoApp @PokemonGoApp failed already on beginning of event so I was sure they screw something else, therefore, I made all quest even it meant I was doing one trade for 10 minutes (lots of errors by PoGo like cannot find friend/load friend list or cannot accept trade), glad I did it

  • MuTwoThreeFour Mewtwo (@MuTwoThreeFour) reported

    @Onyxs_Inkling @NianticHelp @PokemonGoApp Have you got rid of this problem yet.

  • slivaine Slivaine (@slivaine) reported

    @BrysonMartinez8 @PokemonGoApp Oh, so now snows the issue! Maybe instead of coming up with excuse after excuse, maybe come up with solutions instead? There's not always going to be someone there to hold you hand regard.

  • Mcponmessey Wayne (@Mcponmessey) reported

    @InfiniteValor98 @NianticHelp @PokemonGoApp For real this one has been an issue for 2 weeks now, get it fixed already NiAnTiC

  • islamyasserelge islam yasser elgendy (@islamyasserelge) reported

    @PokemonGoApp @NianticHelp can I login with multiple Pokémon go accounts on one mobile phone?

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