Pokémon GO

Pokémon GO Outage Map

The map below depicts the most recent cities worldwide where Pokémon GO users have reported problems and outages. If you are having an issue with Pokémon GO, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Pokémon GO users affected:

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Pokémon Go is a free-to-play, location-based augmented reality game developed by Niantic for iOS and Android devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Chicago, IL 2
London, England 2
Royaumeix, ACAL 1
Newark, NJ 1
Rotterdam, zh 1
Farnborough, England 1
Glasgow, Scotland 1
Great Yarmouth, England 1
Copenhagen, Region Hovedstaden 1
Los Angeles, CA 1
Saskatoon, SK 1
Mérida, YUC 1
Durham, NC 1
Campinas, SP 1
Buenos Aires, CF 1
Houston, TX 1
Holbæk, Region Sjælland 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Pokémon GO Issues Reports

Latest outage, problems and issue reports in social media:

  • DramaLlamasDT Scotty C (@DramaLlamasDT) reported

    @PokemonGoApp Anyone having an issue buying the special box??? Doesn’t work for me 😭

  • ultimatestar21 Ether (@ultimatestar21) reported

    @Moossaka @NianticHelp @PokemonGoApp SEND A QUICK MESSAGE TO *LADYTECH01* ON INSTAGRAM SHE FIXED MY ACCOUNT YESTERDAY WITH SIMILAR ISSUES

  • ultimatestar21 Ether (@ultimatestar21) reported

    @mikewat83409401 @NianticHelp @PokemonGoApp SEND A QUICK MESSAGE TO *LADYTECH01* ON INSTAGRAM SHE FIXED MY ACCOUNT YESTERDAY WITH SIMILAR ISSUES

  • MATTmSHORT Matthew short (@MATTmSHORT) reported

    @PokemonGoApp There were literally Two instructions, both which I did, retweet and follow. I don’t understand the problem? 🥺

  • GuarCristian ✨🔥Cristian🔥✨ (@GuarCristian) reported

    "Unable to authenticate" or "Failed to log in" error when logging in to Pokémon GO @NianticHelp @NianticLabs @PokemonGoApp are your servers down? I haven’t been able to log in because i keep getting that message “failed to log in”

  • edsword Currently enjoying this app imploding (@edsword) reported

    @PokemonGoApp why do I even try to play in the battle league? This stupid game pairs me with someone with a weak connection and the battle is useless... Fix your game

  • WizardWeedle WizardHatWeedle (@WizardWeedle) reported

    @PokemonGoApp Congratulations on killing your game with multiple bad events in a row. Trash season, Failed introduction to gimmighoul, Hoenn tour sucked, Vegas event was also a flop after you blamed your community for your errors. Fix yourself as a company.

  • PottyMouthTTV Potty Mouth 🏴‍☠️ (@PottyMouthTTV) reported

    @PokemonGoApp your gifting of the melmetal event is broken. I bought one for a gift it they won’t let them be sent to anyone! Help!

  • ricekitty21 E M C ❤️ (@ricekitty21) reported

    @NianticHelp @PokemonGoApp Issue I have is on my bank statement it shows my ticket purchase and the 2 gifts I purchased but only 1 person got it and other persons gift is still in my item bag. When I go to refund and recent purchase only shows my ticket and only 1 gift putchase.

  • GladionNOMERCY Gladion (@GladionNOMERCY) reported

    @PokemonGoApp How about this listen to your community bring 6 hour community days back 1 free remote raid pass a week and fix incense

  • mousyabby27 Abigail 🐭 (@mousyabby27) reported

    @Ianmangames @Lewchube it’s trivial yes but it’s like with pokemon go when they added native refresh rate to the app, it felt so much better to use 60fps even with the major issues elsewhere, it makes the whole experience feel less janky

  • ComicBelief721 centered (@ComicBelief721) reported

    @biomad2022 @ShinyHq @PokemonGoApp Full bag prevents any item from being added or stop from being spun. If you clear the bag space to 1 below cap, you could’ve claimed that free bag of 9 coins with no issue. This is what I did and afterwards, my bag space remained the same.

  • WizardWeedle WizardHatWeedle (@WizardWeedle) reported

    @PokemonGoApp Congratulations on killing your game with multiple bad events in a row. Trash season, Failed the initial introduction to gimmighoul, Hoenn tour sucked, Vegas event was also a flop after you blamed your community for your errors. Fix yourself as a company.

  • davidedmond25 David Edmond (@davidedmond25) reported

    @Link_SSZ @PokemonGoApp Its not that everyone is having the same problem

  • sightlypalette puffafish (@sightlypalette) reported

    @PokemonGoApp can we get more coins from gyms please why is there a limit when im working my *** off to take 5 gyms

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