Pokémon GO

Pokémon GO Outage Map

The map below depicts the most recent cities worldwide where Pokémon GO users have reported problems and outages. If you are having an issue with Pokémon GO, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Pokémon GO users affected:

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Pokémon Go is a free-to-play, location-based augmented reality game developed by Niantic for iOS and Android devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 2
Campinas, SP 1
Buenos Aires, CF 1
Chicago, IL 1
Houston, TX 1
Holbæk, Region Sjælland 1
Västerås, Västmanlands län 1
Tiffin, OH 1
Kolkata, WB 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Pokémon GO Issues Reports

Latest outage, problems and issue reports in social media:

  • beeeekayyy BK (@beeeekayyy) reported

    The way incense works now, it’s like @PokemonGoApp @NianticLabs would rather me play on my phone and drive, rather than stay at home and play. Either fix incense or increase spawns, especially on a community day!

  • teachemstoic Shel (@teachemstoic) reported

    @PokemonGoApp If this doesn’t start working soon, I won’t be buying future tickets. Bought the ticket and the incense and my game has no Pokémon.

  • beeeekayyy BK (@beeeekayyy) reported

    The way incense works now, it’s like @PokemonGoApp @NianticLabs would rather me play on my phone and drive, rather than stay at home and play. Either fix incense or increase spawns, especially on a community day!

  • Felicia_Ingram Felicia Duke (@Felicia_Ingram) reported

    My incense isn’t working as quick as it used to. My husband’s isn’t either. @PokemonGoApp @NianticHelp

  • teachemstoic Shel (@teachemstoic) reported

    @PokemonGoApp If this doesn’t start working soon, I won’t be buying future tickets. Bought the ticket and the incense and my game has no Pokémon.

  • VANightingale1 VANightingale (@VANightingale1) reported

    @PokemonGoApp Cold drains my battery fast, so Im not doing this. Fix the Incense. You’re straight greedy. I get you’re trying to make people stay on the game longer, but this is not the way.

  • teachemstoic Shel (@teachemstoic) reported

    @PokemonGoApp If this doesn’t start working soon, I won’t be buying future tickets. Bought the ticket and the incense and my game has no Pokémon.

  • AnomalysCousin Oniichan001 (@AnomalysCousin) reported

    @PokemonGoApp 0 as someone who is in lockdown you ruined this event for me i will never spend another cent on your game until you fix it !

  • jessyH731 Badwolf hates DST (@jessyH731) reported

    @PokemonGoApp Incense isn’t working…what’s the point?

  • AnnieRi71243002 Annie Richard (@AnnieRi71243002) reported

    @ShankMugen @PokemonGoApp Same for me incense not working no pokemons

  • scottwhite131 Scott White (@scottwhite131) reported

    @PokemonGoApp uhhh, excited yes, but without the incense working the way it was meant for, it's not much fun. Niantic dropped the pokeball on this community day.

  • AnnYAnarchY AnnYAnarchY~♡ (@AnnYAnarchY) reported

    @ShooterTommy @NianticLabs @PokemonGoApp Wtf I just found out about this and also didn’t get a single one. I thought my incense was broken so I used a second one… worst community day ever…

  • LadyNicoBlue MissBlueNobody (@LadyNicoBlue) reported

    @PokemonGoApp Why aren't incense working I'm getting one every 15 minutes?

  • GladionNOMERCY Gladion (@GladionNOMERCY) reported

    @PokemonGoApp Fix incense not everyone can go outside to play your game

  • NoleyFresh Nolan (@NoleyFresh) reported

    @MikeNerdlaw @PokemonGoApp You know the issue is real when it gets replaced with the Cowboy Hat Caterpie request

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