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Pokémon GO

Pokémon GO Outage Map

The map below depicts the most recent cities worldwide where Pokémon GO users have reported problems and outages. If you are having an issue with Pokémon GO, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Pokémon GO users affected:

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Pokémon Go is a free-to-play, location-based augmented reality game developed by Niantic for iOS and Android devices.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Barcelona, Catalonia 1
Bordeaux, Nouvelle-Aquitaine 1
Paris, Île-de-France 1
Ponta Grossa, PR 1
Várzea da Roça, BA 1
Dallas, TX 1
Rolândia, PR 1
São José do Rio Preto, SP 1
João Pessoa, PB 1
Guarulhos, SP 1
Staten Island, NY 1
Marseille 01, Provence-Alpes-Côte d'Azur 1
Birmingham, AL 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Pokémon GO Issues Reports

Latest outage, problems and issue reports in social media:

  • cata_catalin0
    Catalin VM (@cata_catalin0) reported

    @JasonCardinal9 @PokemonGoApp Because Niantic is now focusing on the next big thing. They got enough money from Pokemon GO. Now they working on the next big thing with Capcom: Monster Hunter Now.

  • EdgardoIlagorre
    ESRI713 (@EdgardoIlagorre) reported

    @Tacoguy01 @PokemonGoApp That way they are not encountering a large amount of players trying to physically be there or spoof there. EX raids were coded to a specific time and day by invitation only. That worked. It was a different time when going outside wasn’t a problem but still it worked

  • Jerrykiid
    Jerry (@Jerrykiid) reported

    @EchoGamesOG @PokemonGoApp @NianticLabs Literally if they spent the time they do bitching, working instead they’d have enough for the passes. Idk you don’t need more than 5 remote raids honestly. The price sucks but the limit isn’t bad at all.

  • booobbiee
    bobbie (@booobbiee) reported

    @PokemonGoApp wtf why was my mystic hero research completely reset at 3/4 and all my progress gone? why did it say streak broke 3x when i have no streak research? when are you going to fix this wtf

  • UberGailer
    UberGailer 🇳🇱 (@UberGailer) reported

    @Josh777f @PokemonGoApp Oh don't be surprised... Adventure sync has been broken for weeks... Walked alot.. went to Elise, went to the beach... walked 17 km last monday... credited for 0.

  • Bumblebae98225
    Thomas Lake (@Bumblebae98225) reported

    @PokemonGoApp please, please, please—fix the black screen bug! Every time I try to battle the trainers with my buddy, I get a black screen and have to close and restart!

  • shep88_
    Shep88 (@shep88_) reported

    Can I borrow someone's iPhone to do my sets on? Never seen GBL in such a bad state before on Android!!! Please @NianticHelp @PokemonGoApp @NianticLabs fix your game!!!!

  • CrowdAssassin
    phil beep/bop/boop (@CrowdAssassin) reported

    Thanks @NianticLabs @NianticHelp @PokemonGoApp you stupid constant freezing load screen has caused me to miss a raid because I couldn't get logged on, and missed a rare spawn. So thanks for your stupid broken game

  • E1ite_Yoshi
    F. Reese (@E1ite_Yoshi) reported

    @ArwinHeck @PokemonGoApp Or for some reason not having the Pokemon Trainer Club login page work on browser.

  • Spyro91republic
    Spyro91republicdragonknight DUSRA (@Spyro91republic) reported

    @MMAGoddess @PokemonGoApp It’s ok go and enjoy but remember hypocrite is a fact but like I say buying tickets is not going to solve the problem of niantic. Those pases will be high rual players and disabilities we’ll be left behind so good luck and enjoy us we be behind and quit

  • slutforsandra
    lauren ᓚᘏᗢ (@slutforsandra) reported

    @PokemonGoApp it’s not working for me rn. Is this just me

  • Tigersfanjr
    Josh Rasler (@Tigersfanjr) reported

    @BCPOGO75 @Charlie_C1994 @PokemonGoApp Pretty sure that's alot of peoples problem hence people asking all the time 🤷 don't know why you're so upset that people want to plan more than a month ahead in their lives....

  • randyhoar
    Justin **** (@randyhoar) reported

    @NianticHelp @PokemonGoApp All progress from from step 3 of A Mystic Hero Special Research has been reset since the event ended. Reddit posts suggest this a worldwide issue 🤔 I guess we could start again, but not a fan of wasting dust, candies, and time

  • Bumblebae98225
    Thomas Lake (@Bumblebae98225) reported

    @PokemonGoApp Why am I getting so many blank screens since the last update? Rocket Grunt encounters and combat with trainers locks up the app. Please fix this bug!

  • _Yellowned_
    Yellowned (@_Yellowned_) reported

    @PokemonGoApp fix raids

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