Pokémon GO

Pokémon GO Outage Map

The map below depicts the most recent cities worldwide where Pokémon GO users have reported problems and outages. If you are having an issue with Pokémon GO, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Pokémon GO users affected:

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Pokémon Go is a free-to-play, location-based augmented reality game developed by Niantic for iOS and Android devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Portland, OR 2
Kolkata, WB 1
Hamilton, ON 1
Allendale, MI 1
Janesville, WI 1
Alfortville, Île-de-France 1
Porta Westfalica, NRW 1
Guadalajara, JAL 1
Cambrai, Hauts-de-France 1
Westfield, NJ 1
Denton, TX 1
Chicago, IL 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Pokémon GO Issues Reports

Latest outage, problems and issue reports in social media:

  • teh_j Fancy Goat (@teh_j) reported

    @PokemonGoApp Fix incense. Your policy is ableist. There’s still a pandemic despite what people are saying. Also, it’s fscking dangerously cold out here.

  • sailorspork Mike (@sailorspork) reported

    @PokemonGoApp Hey incense is broken, is there an ETA on the fix? This is really killing community day

  • Dr_STFU1010 Derrick Brown (@Dr_STFU1010) reported

    @PokemonGoApp Fix the ******* incense already!

  • Kieronic RadioActiv3Man (@Kieronic) reported

    @PokemonGoApp It's 21 degrees Celsius out and gas is $4.79 a gallon. Neither walking or driving to play pogo seems feasible. Fix the incense spawn rate, it's ridiculous.

  • xWing_Dan 8==8O8==8 Dan (@xWing_Dan) reported

    @PokemonGoApp Fix incense! At least on #PokemonGOCommunityDay

  • jamierreeve Jamie Reeve (@jamierreeve) reported

    @J0_Sang @PokemonGoApp Apart from being a bit discriminatory, Players with mobility problems, or who had bad weather, or who were stuck at work or whatever would buy Incense to take part in Community Days, certainly not going to bother in future. Wont be buying Incense, or Tickets. Nobody wins here.

  • ZaraLT L̸a̴u̷r̸a̷ ̵T̵r̵y̴o̵n̸ (@ZaraLT) reported

    @PokemonGoApp Why is my incense not working?

  • Vanessa_TVD5 Vanessa (@Vanessa_TVD5) reported

    @PokemonGoApp why isn't incense working? I've had it on for over 20 minutes and haven't had a single pokemon pop up.

  • Kiing_Briito_ Kiing_Briito🇩🇴 (@Kiing_Briito_) reported

    Hey @PokemonGoApp @NianticLabs i think there may be an issue with incents i get more pokemon to spawn without it so whats the point?

  • ant_palacios Bakasta (@ant_palacios) reported

    @PokemonGoApp @NianticLabs incense is working at all right now in the game…

  • snakebandage Shai𓂀Froggy Chair Enthusiast🐸(Commissions Open!) (@snakebandage) reported

    @PokemonGoApp I managed to catch enough, but I was surprised to learn you nerfed incenses? No wonder I struggled so much to catch shiny Sandshrews today, I've never had such a problem! Please, I love your game and don't ask for much, just revert the change to incenses...?

  • LadyNicoBlue MissBlueNobody (@LadyNicoBlue) reported

    @PokemonGoApp Why aren't incense working I'm getting one every 15 minutes?

  • darcy_wells123 ✗O (@darcy_wells123) reported

    @PokemonGoApp incense isn’t working ? 😡

  • deciloche1 deciloche (@deciloche1) reported

    @PokemonGoApp Fix inciense please!

  • evilhotice Perfect_Platinum (@evilhotice) reported

    @NickyJ36 @PokemonGoApp @NianticHelp My mom and I are experiencing this issue. Incense time definitely has been decreased. It wasn’t that way last month.

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