Pokémon GO

Pokémon GO Outage Map

The map below depicts the most recent cities worldwide where Pokémon GO users have reported problems and outages. If you are having an issue with Pokémon GO, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Pokémon GO users affected:

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pokemon-go Hero Image

Pokémon Go is a free-to-play, location-based augmented reality game developed by Niantic for iOS and Android devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Chicago, IL 2
San José, Provincia de San José 1
Rancho Santa Margarita, CA 1
Łódź, Województwo Łódzkie 1
Columbus, OH 1
Royaumeix, ACAL 1
Newark, NJ 1
Rotterdam, zh 1
Farnborough, England 1
Glasgow, Scotland 1
Great Yarmouth, England 1
Copenhagen, Region Hovedstaden 1
Los Angeles, CA 1
Saskatoon, SK 1
Mérida, YUC 1
Durham, NC 1
Campinas, SP 1
Buenos Aires, CF 1
Houston, TX 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Pokémon GO Issues Reports

Latest outage, problems and issue reports in social media:

  • BillyBa64781380 Billy Bain (@BillyBa64781380) reported

    @TrainerRye_ @NianticHelp @PokemonGoApp Ok, I refreshed the game data and it fixed the issue with the 'mons and having to reboot the game. It's still showing that it's nighttime in the game. Is wondering if it's supposed to be that way or is that a glitch, as well?

  • LJd3d Cha0tic&Jd3d (@LJd3d) reported

    @NianticHelp @PokemonGoApp Oh so you can fix a bug for a stupid pokemon in a raid, yet can't manage to fix GBL issues? Incompetent ******* losers. Fix your game and die in a hole

  • nianticscam Niantic0support (@nianticscam) reported

    @TrainerRye_ @NianticHelp @PokemonGoApp Try deleting the game and not reinstalling, we have found that works to solve all the issues that have continued since launch

  • Arem177 Jason Lauchlan (@Arem177) reported

    @NianticHelp @PokemonGoApp Well, that’s something. Thank you for being upfront with this. Hopefully I won’t have too much trouble finding it in the wild.

  • Sargeant92 Sean S (@Sargeant92) reported

    Is anyone else having issues with the new pokemon being about a 1MM in length on the game and not loading at all? Help please! @NianticHelp @NianticLabs @PokemonGoApp #pokemongo #Pokemon

  • tacticalskyguy Ereday Sky Guy (@tacticalskyguy) reported

    @NianticHelp @PokemonGoApp So you can fix visual bugs in a heartbeat but you can't fix pokestop distances?

  • SayanRo34191696 Sayan Roy (@SayanRo34191696) reported

    @LeekDuck Falink is causing pokemon go to crash several times

  • Patrick65963422 Patrick harlow (@Patrick65963422) reported

    @NianticHelp @PokemonGoApp Broken game. Deep pockets get a grip

  • FlappleSnapple Krusiv⚡ (@FlappleSnapple) reported

    Tell me how a game that makes so much money @PokemonGOApp is so poorly optimized? GoFest sky box fixes every performance problem my phone usually has. This means the game is overloaded with useless junk that ruins performance, and the GoFest sky box turns off that junk.

  • jesseheredia14 jesse heredia (@jesseheredia14) reported

    @PokemonGoApp I need you guys to come out with a slow poke body suite to match my slow poke head !

  • kevinnestler ness the pumpkin king (@kevinnestler) reported

    @Santip016 @PokemonGoApp @NianticHelp Having the same problem

  • solar_espeon espie! 🏳️‍⚧️ #HearUsNiantic (@solar_espeon) reported

    @NianticHelp @PokemonGoApp ah, so you know how to identify and fix problematic aspects of your game! next, you should try restoring 80m spin distance, because changing it to 40m mid-pandemic has made the game much more dangerous to play for many individuals. #FixSpinDistance #HearUsNiantic

  • TheShaggyMarlin The Marlin is back (@TheShaggyMarlin) reported

    Anyone else having issues with pokemon go today?

  • OurGamerLife OGL (@OurGamerLife) reported

    @schmelty @thinkmickeyblog As a tech guy, my plan is to have cell data as a backup to the wifi, especially if going in a busy season... Pokemon Go fest kept crashing entire cell phone networks their first few years, so I would say the first year will have issues but after that SHOULD be better

  • MrHemJ Joe (@MrHemJ) reported

    Is anyone else have problems trying to catch the new Pokémon on #Pokemongo @PokemonGoApp

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