Pokémon GO

Pokémon GO Outage Map

The map below depicts the most recent cities worldwide where Pokémon GO users have reported problems and outages. If you are having an issue with Pokémon GO, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Pokémon GO users affected:

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pokemon-go Hero Image

Pokémon Go is a free-to-play, location-based augmented reality game developed by Niantic for iOS and Android devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 2
Los Angeles, CA 1
Saskatoon, SK 1
Mérida, YUC 1
Durham, NC 1
Campinas, SP 1
Buenos Aires, CF 1
Chicago, IL 1
Houston, TX 1
Holbæk, Region Sjælland 1
Västerås, Västmanlands län 1
Tiffin, OH 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Pokémon GO Issues Reports

Latest outage, problems and issue reports in social media:

  • MegaPepsi TrainerAshNZ (@MegaPepsi) reported from Wellington City, Wellington

    @PokemonGoApp Except the fame is now broken 2 hours and then uts all over #GOFest2020

  • DoloKing808 Blazy- (@DoloKing808) reported from Waimalu, Hawaii

    @Turbobot1 @builds_io It’s working fine when I’m not jailbroke.. but not being jailbroken sucks. Does anyone know of a fix why Pokemon go crashes when jailbroken? I’ve tried Kern bypass and it still crashes

  • Terizzle_Dawg 𝒯-ℋℯ𝓃𝓀ℯ𝓁🎮🦇(Guardian of the Comics) (@Terizzle_Dawg) reported from Marshfield, Missouri

    @therealzed @NianticHelp @PokemonGoApp It’s not even Apple there’s an anti-jailbreak software built into the Pokémon go game that thinks because we have a new os operating system our phones are jail broken

  • jayewiggins Jay Wiggins (@jayewiggins) reported from Sandy Springs, Georgia

    @PokemonGoApp looks like my ticket will go to waste since it’s not working on ios14 smh

  • fluxdavidflow Dävîd MčÑēįłł (@fluxdavidflow) reported from Charlestown, Indiana

    @PokemonGoApp Yup but I can’t play the game because y’all won’t fix it for iOS 14 and I can’t downgrade my phone.

  • MrFcambruzzi Fernando Cambruzzi (@MrFcambruzzi) reported from Florianópolis, Santa Catarina

    @PokemonGoApp just found Giovanni at a balloon then i win and when I tried to capture suicune, puff Giovanni gone... I don't know if someone had the same problem.

  • Cade09136773 Cade (@Cade09136773) reported from Lubbock, Texas

    @PokemonGoApp @NianticLabs @NianticHelp please fix Pokémon go cause it keeps crashing every time I try to log in

  • PopJordie JordiePop83 (@PopJordie) reported from San Diego, California

    @ScrubLordDustin @NianticHelp I could have sworn they took it down for almost 2 weeks for that exact reason. I woukd prefer they take a 2 week (or however long) break and fix it from the ground up. Stop diverting the mo n ey made on pokemon go to other games until this game works.

  • dj3cb Cristian Hernandez Sabellona (@dj3cb) reported from Smyrna, Georgia

    @PokemonGoApp does anyone else have problems once your buddy finds gifts they don’t appear in your bag ?

  • Duane_V_Sy LazyRocks (@Duane_V_Sy) reported from Washington, D.C., District of Columbia

    @libertyrob50 @NianticLabs @PokemonGoApp Steps need to be taken to educate prior. And money needs to be spent on that. More working together.

  • ALAlexM Al (@ALAlexM) reported from Miami, Florida

    @NianticHelp @PokemonGoApp @NianticHelp Pokémon go isn’t working on IOS14 for iPhone! Help!!! Crashes immediately after trying to open.

  • ProfessorChas Professor Chas (@ProfessorChas) reported from Saint John West, New Brunswick/Nouveau-Brunswick

    Is anyone else having a glitchy problem with #PokemonGO where there are no sound effects in any battles? Other than the Pokémon cries, I'm getting no battle noises whatsoever. Any idea whuzzap? @NianticHelp @PokemonGoApp

  • Jfunex Jesus Mario Funes (@Jfunex) reported from Antiguo Cuscatlán, Departamento de La Libertad

    Hey @PokemonGoApp @NianticHelp my pokemon go just crashed and its failed to login everytime ... pls help

  • Larry_Barbosa Łå𝚛𝚛ÿ 𝙱å𝚛𝚋øšå  (@Larry_Barbosa) reported from Queens, New York

    @Apple @PokemonGoApp any chance one of you put a patch to fix Pokémon go on iOS 14 beta. Pokémon go app crashes every time I start it up. #verysad

  • john_hagley John Hagley (@john_hagley) reported from Romford, England

    @ItsFleeceKing @PokemonGoApp Very slow in the UK and the event isn't due to start for another 7 hours...

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