Pokémon GO

Pokémon GO Outage Map

The map below depicts the most recent cities worldwide where Pokémon GO users have reported problems and outages. If you are having an issue with Pokémon GO, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Pokémon GO users affected:

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Pokémon Go is a free-to-play, location-based augmented reality game developed by Niantic for iOS and Android devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Chicago, IL 2
London, England 2
Royaumeix, ACAL 1
Newark, NJ 1
Rotterdam, zh 1
Farnborough, England 1
Glasgow, Scotland 1
Great Yarmouth, England 1
Copenhagen, Region Hovedstaden 1
Los Angeles, CA 1
Saskatoon, SK 1
Mérida, YUC 1
Durham, NC 1
Campinas, SP 1
Buenos Aires, CF 1
Houston, TX 1
Holbæk, Region Sjælland 1
Västerås, Västmanlands län 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Pokémon GO Issues Reports

Latest outage, problems and issue reports in social media:

  • Proud_Scouser19 Ashley Harichund (@Proud_Scouser19) reported

    @NianticHelp @PokemonGoApp me and @zaheera_30 have a lucky egg in for legendary raids but we get 26k exp not 40k. Double XP not working!! HELP!!

  • Onohowenow Maviian (@Onohowenow) reported

    @PokemonGoApp @PokemonGoApp @NianticHelp Fix the vanilite catch rate now. Its so frustrating that I cant even catch it with Golden Razz+Platinum Ice Medal + Ultra Ball + Great curvethrow (its impossible to get excellent)

  • Heather_Wellerz Heather Weller (@Heather_Wellerz) reported

    @PokemonGoApp Hi, When I try to sign in via Facebook to claim the latest reward the page just freezes, can you help please?

  • Cait318 Caitsith31 (@Cait318) reported

    @PokemonGoApp Can you fix catch rate of the new kalos pokemon ? 22 of the 43 released have the same catch rate of the starters.

  • MomoHabibo Mc Habibo (@MomoHabibo) reported

    @gucci @PokemonGoApp Giftable not working properly

  • HkAssassin16 Phil (@HkAssassin16) reported from Cardiff, Wales

    Did 7 Kyurem raids during raid hour and could not do any fast attacks at the start, therefore had to restart @PokemonGoApp every single time during today raid hour! Please fix this latency and bug issues its been happening for long time! @NianticHelp @NianticEng #PokemonGoRaids

  • Bababoo94720800 Bababooey (@Bababoo94720800) reported

    @PoGoKieng @NianticLabs @PokemonGoApp How about they they focus on the many issues first.

  • limonlime94 limonlime94 (@limonlime94) reported

    @doonebug97 @NianticHelp @PokemonGoApp I've encountered this issue so much lately 😢

  • wang9727 sally wang (@wang9727) reported from Torrance, California

    @PokemonGoApp @NianticHelp what happened cannot spin the pokestop, please fix it,

  • wdustin99 Lopey99 (@wdustin99) reported from Murray, Utah

    @PokemonGoApp Double raid XP isn’t working right now on my account, or my sons account. We even reinstalled the game and we are getting 13k per Kyrum raid

  • iDubbbbbbbzz BobbiBobbertson (@iDubbbbbbbzz) reported

    @PokemonGoApp Jesus niantic, of course they release shiny snivy outside of community day. WTF is there problem? Seriously, community days have been trash for a year now.

  • HkAssassin16 Phil (@HkAssassin16) reported from Cardiff, Wales

    Did 7 Kyurem raids during raid hour and could not do any fast attacks at the start, therefore had to restart @PokemonGoApp every single time during today raid hour! Please fix this latency and bug issues its been happening for long time! @NianticHelp @NianticEng

  • Sp00kyDuck Sp🎃🎃kyDuck⭕ (@Sp00kyDuck) reported

    @PokemonGoApp Really? You're working with known animal abusers now? The North Face live pluck geese for jackets. Scummy as ****, but to be expected from companies like Niantic, who only care about trying to squeeze as much money as they can from people, during a pandemic and recession. 🤮

  • Vosia5 Vosia (@Vosia5) reported

    @Ghunnter @AmEnB0ss @PokemonGoApp The pattern was broken quite a while ago with swinub so I really wouldn't try to predict on that anymore.

  • jl_piqueras José Luis Piqueras (@jl_piqueras) reported

    @NianticLabs @PokemonGoApp what kind of fool monkeys do you have working on your facilities? Machop in community day and snivy in Teselia event... every week a new bug or something without activation... it's insane.

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