Pokémon GO

Pokémon GO Outage Map

The map below depicts the most recent cities worldwide where Pokémon GO users have reported problems and outages. If you are having an issue with Pokémon GO, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Pokémon GO users affected:

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Pokémon Go is a free-to-play, location-based augmented reality game developed by Niantic for iOS and Android devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Chicago, IL 2
London, England 2
Newark, NJ 1
Rotterdam, zh 1
Farnborough, England 1
Glasgow, Scotland 1
Great Yarmouth, England 1
Copenhagen, Region Hovedstaden 1
Los Angeles, CA 1
Saskatoon, SK 1
Mérida, YUC 1
Durham, NC 1
Campinas, SP 1
Buenos Aires, CF 1
Houston, TX 1
Holbæk, Region Sjælland 1
Västerås, Västmanlands län 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Pokémon GO Issues Reports

Latest outage, problems and issue reports in social media:

  • headlessmonkeys Kyle Lee Lego Pocock (@headlessmonkeys) reported from Reading, England

    @PokemonGoApp Problems are not being addressed!!!!

  • TheMediaNut The Media Nut (@TheMediaNut) reported from Carol City, Florida

    @KGPrestige Currently working on a new video discussing it but personally I'd prefer if Go and/or Koharu were to catch Grookey and/or Sobble instead of Ash in order to use these 2 Pokemon to further Go/Koharu's story/development.

  • JayMoney52 ⚠ Jasper ⚠♋™ (@JayMoney52) reported from Hollywood Beach Gardens, Florida

    @PokemonGoApp took 5 L because I cat hit my opponent back because of weak connection fix this game

  • narly narly (@narly) reported from Merton, England

    @PokemonGoApp battle league at level 7 is broken. Well over 30 games and counting and not a single win.

  • matthayhurst Matt Hayhurst (@matthayhurst) reported from Raleigh, North Carolina

    @lawgurrl @muchcattle @PokemonGoApp @NianticHelp I have the same experience purchasing any items with what coins I do have. Example, the one coin for the incense box. It gives me an error code the first time I try to buy it, but the second time I try to buy it, it’s excepts it. I hope they fix this issue soon.

  • brucefernandes Bruce Fernandes ▽▲ (@brucefernandes) reported from Caicó, Rio Grande do Norte

    Someone tell @NianticLabs @PokemonGoApp about the issues ios users are facing during raid battles! It’s miserable.

  • matthayhurst Matt Hayhurst (@matthayhurst) reported from Raleigh, North Carolina

    @muchcattle @PokemonGoApp @NianticHelp I just received a response within the app. They said there is no ETA on the fix & want me to use another iTunes account. I personally do not have another iTunes account & purchases within any other app work fine so I don’t think it’s an iTunes issue. Just passing along the update

  • DjFlyyboiiDoM 🏀Coach Dommm C⚽️ (@DjFlyyboiiDoM) reported from Las Vegas, Nevada

    I really don’t know who to pick out of hitmonlee or hitmonchan first world pokemon let’s go pikachu problems

  • matthayhurst Matt Hayhurst (@matthayhurst) reported from Raleigh, North Carolina

    @muchcattle @lawgurrl @PokemonGoApp @NianticHelp I also downloaded the app to my iPad. It allowed me to make a purchase like normal but then quickly flashed the error 3 code. Now I only get the error 3 message on the iPad. I checked my payment history & the payment went through but now I am out $5 & no coins. Hope they fix it.

  • GoProGirlMiami Luisy (@GoProGirlMiami) reported from Miami, Florida

    @SavinThePeeps @Jonny94578491 @PokemonGoApp Omg yes this has been frustrating too I hope they fix it

  • jacksonsloane Cactus Jack 🌵 (@jacksonsloane) reported from Los Angeles, California

    @ARpogos @NianticHelp @PokemonGoApp Smh. Don’t get me wrong, I love my pikachu onesie, but I would like to be able to change outfits and fix this glitch. @NianticHelp please resolve this issue

  • kenhalfpenny Kenneth Halfpenny (@kenhalfpenny) reported from East Hendred, England

    @PokemonGoApp @NianticHelp Please fix the battle mechanics. I’ve lost so many battles based on lag issues it’s not even funny anymore. This is very frustrating when you have to pay for raid passes. It’s too hard to get out of rank 7 and the ultra league is an absolute joke.

  • blondieac1 Amy Bauer Cawvey (@blondieac1) reported from Lansing, Kansas

    @PokemonGoApp Can you fix the friend bug instead

  • blondieac1 Amy Bauer Cawvey (@blondieac1) reported from Lansing, Kansas

    @PokemonGoApp Fix the friend list issue. Hard to send gifts

  • dezighn Dezighn (@dezighn) reported from Los Angeles, California

    @NianticHelp @NianticLabs @PokemonGoApp - let me repeat myself for the 1000th time: FIX. YOUR. GAME.

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