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Pokémon GO

Pokémon GO Outage Map

The map below depicts the most recent cities worldwide where Pokémon GO users have reported problems and outages. If you are having an issue with Pokémon GO, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Pokémon GO users affected:

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Pokémon Go is a free-to-play, location-based augmented reality game developed by Niantic for iOS and Android devices.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Ponta Grossa, PR 1
Várzea da Roça, BA 1
Dallas, TX 1
Rolândia, PR 1
São José do Rio Preto, SP 1
João Pessoa, PB 1
Guarulhos, SP 1
Staten Island, NY 1
Marseille 01, Provence-Alpes-Côte d'Azur 1
Birmingham, AL 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Pokémon GO Issues Reports

Latest outage, problems and issue reports in social media:

  • Kid1Quiet
    QuietKid1 (@Kid1Quiet) reported

    @TheRealGothKat @PokemonGoApp A lot of things: broken bugs, broken trust, broken system, discrimination towards people with a disability or disabilities

  • Josh777f
    GreenOnion11 (@Josh777f) reported

    @UberGailer @PokemonGoApp Yep same for me. We've been having nice enough weather to get out and walk and thats all I've been doing. Ive not hit my usually 50km a week in over 2 months because of the game not working lol

  • mostflypanda
    MostFlyPanda | TL 44 🐀 | #PokemonGo youtuber (@mostflypanda) reported

    @nthedisco @PokemonGoApp Problem?

  • MannyCFC26
    manuela matern (@MannyCFC26) reported

    @pokemongoappuk When are you going to sort the adventure sync issue? Mine has not worked for weeks! I'm not allowed to have my phone on at work, walking 10,000 steps every day. Yet you are not acknowledging the issue!! #PokemonGOApp

  • i_jecrong
    Jec2 🇵🇭 🇮🇩 (@i_jecrong) reported

    @Buhguh_ @PokemonGoApp My friends list is back to normal, but the app sometimes freezes after catching a Pokemon. The screen just stays on the ball, and we don’t know if we caught it or not. I checked my network, and it’s working fine. I’ve tried it on both iOS and Android.

  • BionicValkyrie
    BionicValkyrie (@BionicValkyrie) reported

    .@PokemonGoApp Yesterday I was on 3/4 of A Mystic Hero; had earned 5 candies walking w buddy & evolved 10 Pokemon. Just had to make 3 excellent throws. Just after tossed Pokeball, a "streak broken" message popped up. And all progress lost! Gee thanks

  • Darth_Burnius
    DarthBurnius 🐀 (@Darth_Burnius) reported

    @LoneBoygo @PokemonGoApp No, they just finally went back over their logs to see how many raided in person and found all the errors.

  • GarrettRaith
    Garrett Raith (@GarrettRaith) reported

    @NianticHelp @PokemonGoApp Still having a serious login issue with Pokémon GO related to a glitched GO Battle League reward that locks me out of the game. I’ve contacted in-game support, but haven’t received a reply in 7 days despite multiple follow-ups. Please DM me and help.

  • im4eyesonly
    The Shiny One (@im4eyesonly) reported

    @Rob41049816 @Beerzonline @PokemonGoApp That's your problem.

  • Spyro91republic
    Spyro91republicdragonknight DUSRA (@Spyro91republic) reported

    @MMAGoddess @PokemonGoApp It’s ok go and enjoy but remember hypocrite is a fact but like I say buying tickets is not going to solve the problem of niantic. Those pases will be high rual players and disabilities we’ll be left behind so good luck and enjoy us we be behind and quit

  • TisTaterTot
    🖤ʜɪɢʜ, ɪ'ᴍ ᴛᴀᴛᴇʀᴛᴏᴛ🖤 (@TisTaterTot) reported

    @NianticHelp @PokemonGoApp Remote Raid Pass will not work. I have been invited to 3 raids today and every single one the moment it counts down I am booted and told "Walk closer to gym" or something like that. Please fix this.

  • TCewulka78
    thomas cewulka (@TCewulka78) reported

    @PokemonGoApp Wow I had issues too and lost raid passes attempting to do these and no refunds or free gifts for my frustrations...

  • AJHP_
    AJHP (@AJHP_) reported

    @PokemonGoApp Fix remote raids ... #HearUsNiantic They won't listen so spoof hack your hearts out.

  • hans0165
    Hans (@hans0165) reported

    @ZAGrrl @NianticLabs @PokemonGoApp We should not underestimate this company… they are up to something and are very focussed on money… No way this is a car crash accident… I bet they have a plan with all this….

  • CrowdAssassin
    phil beep/bop/boop (@CrowdAssassin) reported

    Thanks @NianticLabs @NianticHelp @PokemonGoApp you stupid constant freezing load screen has caused me to miss a raid because I couldn't get logged on, and missed a rare spawn. So thanks for your stupid broken game

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