Pokémon GO

Pokémon GO Outage Map

The map below depicts the most recent cities worldwide where Pokémon GO users have reported problems and outages. If you are having an issue with Pokémon GO, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Pokémon GO users affected:

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pokemon-go Hero Image

Pokémon Go is a free-to-play, location-based augmented reality game developed by Niantic for iOS and Android devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 2
Chicago, IL 1
Houston, TX 1
Holbæk, Region Sjælland 1
Västerås, Västmanlands län 1
Tiffin, OH 1
Kolkata, WB 1
Hamilton, ON 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Pokémon GO Issues Reports

Latest outage, problems and issue reports in social media:

  • DENISE69397614 DENISE (@DENISE69397614) reported

    @PokemonGoApp I'm shielding and still having trouble finding a froakie to finish the quest which ends in 12 hours

  • rogersteves5 CloudCity01 (@rogersteves5) reported

    @PokemonGoApp why is your game so broken?! You keep adding this and that but don’t think and balancing and accessibility. You really don’t care about your fan base. How is a 79 cp Turtwig jumping out of 4 great *****. Fix your catch rates because they obviously don’t work

  • HaydenOmstead Hayden Omstead (@HaydenOmstead) reported

    @PokemonGoApp My game is broken and I can’t login In

  • GaonkarSourav Sourav Gaonkar (@GaonkarSourav) reported

    @CianFinch @PokemonGoApp I think u mean to say the snapshots aren't getting counted, hasn't happened with me but have heard of a few people having that problem.

  • Azzar_ Aaron Haymes (@Azzar_) reported

    @PokemonGoApp Never ending lag in the go battle league. Everyone has had enough of it. Fix it or shut it down until it is fixed.

  • Dazzadaman92 Darren Wallwork (@Dazzadaman92) reported

    @Score_Dad0Kids5 @NianticHelp @PokemonGoApp "Trainers! We have added a new feature!" "But you didn't fix this bug" "We fixed the bug!" "But not THAT bug" Etc

  • Gennaphyr Gennaphyr🌊 (@Gennaphyr) reported

    @rxckstarrrr @grudgekyoko01 @PokemonGoApp Aw sweet! I went chasing one tonight but by the time I got there it had despawned. Now my shop is broken, it's a white screen, can't buy remotes or spend coins on anything.

  • Swag_Danny_G Danny (@Swag_Danny_G) reported

    @NianticHelp Pokemon go why not doing compensation for the time and effort players losy yesterday why yall being so goddamn stingy over a problem that concurred due to your mishaps without any notice? Despite being patient were rewarded with a f u with a smile Thnx Niantic

  • aj03389414 aj (@aj03389414) reported

    @PokemonGoApp Fix problem

  • ASLUSADK 2 old yet 2 young (@ASLUSADK) reported

    @AppleSupport & @NianticHelp I made a test account for @PokemonGoApp, and tried to purchase from my iOS devices. I have iPhone and iPad. No matter what I account I use, or iOS device, I get this problem. Been getting this for almost all of 2020.

  • x_xgoffyx_x Catharsis (@x_xgoffyx_x) reported

    @NianticHelp @PokemonGoApp Fix the shop its blank for me

  • Tim22111047 Tim (@Tim22111047) reported

    @Nicks_R18 @pigment_ @PokemonGoApp Same. Figured it was just me. That is, if you're talking about the screen that pops up right when you sign in. Force closing the app 2 or 3 more times helped at first, not now. Try turning off your Wi-Fi connection to your phone, works for me.

  • robnajera09 Robert Najera (@robnajera09) reported

    @NianticHelp @PokemonGoApp It logged me in...and reset me to level one. I was near 40. (Only 1.8 mil to go) . Praying they fix this. It was linked to my Google account. But when in as level one it said it was linked to my Google. I pray they fix this.

  • EndigoIvy Amanda Martone (@EndigoIvy) reported

    @PokemonGoApp Please extend the field research, a lot of us couldn't hunt for Froakie because of the outage.

  • Eskimofo22 Phil Zach (@Eskimofo22) reported

    @PokemonGoApp regular TMs stopped working after this and my hundo best buddy gyarados doesn't have it because I tried TMing during evolve hours :/

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