Pokémon GO

Pokémon GO Outage Map

The map below depicts the most recent cities worldwide where Pokémon GO users have reported problems and outages. If you are having an issue with Pokémon GO, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Pokémon GO users affected:

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pokemon-go Hero Image

Pokémon Go is a free-to-play, location-based augmented reality game developed by Niantic for iOS and Android devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Chicago, IL 2
London, England 2
Great Yarmouth, England 1
Copenhagen, Region Hovedstaden 1
Los Angeles, CA 1
Saskatoon, SK 1
Mérida, YUC 1
Durham, NC 1
Campinas, SP 1
Buenos Aires, CF 1
Houston, TX 1
Holbæk, Region Sjælland 1
Västerås, Västmanlands län 1
Tiffin, OH 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Pokémon GO Issues Reports

Latest outage, problems and issue reports in social media:

  • PkmnCoupleJAndB Jesse Degaetano (@PkmnCoupleJAndB) reported

    Dear @NianticLabs @PokemonGoApp please fix this Gift Bug, it’s really bothersome to click on a gift from a friend and be unable to open it. It kind of fixes itself after you restart the app but that really shouldn’t be how we deal with it. Sincerely, ThePokeFam.✨✨✨

  • Mysteri43053664 Mysterious_Guy123 (@Mysteri43053664) reported

    @PokemonGoApp @GoriestPunk Why does this happen when my phone breaks ;-; im actually broken

  • mugen_king123 真。虎龙王 (@mugen_king123) reported

    @logan_pettipas @fix_pokemon @PokemonGoApp Safe to go out you say? Then tell me why cases fast rising in many countries, USA, Japan, Malaysia? How safe is that? Your side no issue does not apply to other countries.

  • Solet_mod Solet mod (@Solet_mod) reported

    @PokemonGoAppIN @PokemonGoApp Why are you bragging about your abhorently slow load times?

  • BrianBa67082179 Brian Baker (@BrianBa67082179) reported

    @PokemonGoApp com day hmmm. probably gonna put shiny eevee in raids instead of the wild. make us pay for everything on top of taking the spin distance. yup not holding my breath for this. guess it's time to use up some items in my bag and clear out some excess pokemon til y'all fix this bug

  • kit_chrisr Chris Russell (@kit_chrisr) reported

    twittersphere, much as I love my .@SamsungMobile galaxy S7 and on a side quest to keep it as long as possible, the broken charging port (wireless charging only) means #pokemongo and no additional charger is a pain. best reasonable phone for pokemon go / battery life ?

  • maxthiccness maxthiccness (@maxthiccness) reported

    @PokemonGoApp Fix poke stop spin distance

  • teamjoey Joey Wieland (@teamjoey) reported

    @PokemonGoApp Would if you’d fix the game and respond to the help ticket from almost a month ago. @NianticHelp @NianticLabs

  • MikeDatTiger Michael D (@MikeDatTiger) reported

    @PokemonGoApp This will be the first CD my family will skip because you destroyed your game and they can't play with the reduced stops. Fix your game #HearUsNiantic

  • thebananafisher Gustavo S. (@thebananafisher) reported

    @PokemonGoApp fix your ******* game

  • JustSomeNimrod JustANimrod (@JustSomeNimrod) reported

    @RedCloudEcho @PokemonGoApp As a 2016-Present player, I don't mind the distance being reverted, the problem I have with the situation was Niantic giving the impression the radius was going to permanently stay at 80m earlier this year, then doubling back on that, I.E lack of communication in general.

  • Sahmirrah2 Sahmirrah (@Sahmirrah2) reported

    @mightysalmon987 @NianticHelp @PokemonGoApp I wish you luck. Ive never ever had this much trouble getting a single shiny from a raid before untill this latest update its like the shiny rates are absolutely horrible. An its not just me a ton of players in my local pogo community all having trouble getting shiny from raids.

  • Monster_Ventura Monster_Ventura (@Monster_Ventura) reported

    @PokemonGoApp Stop a action like there isn’t a problem… u looking stupid idc

  • Fliixxxx Fliixx #NCR Fliixx (@Fliixxxx) reported

    @Albert_isaqt @slyasf_ @yeSloth It’s an inside joke so shut your Naruto body pillow fat roll *** dońt pass go failed talent show look like a toe smoking blow so white blend with snow super slow ho ho ho oh no no no, no flow pokemon go to a gym pym particle peen jim neutron head *** up

  • J0eyJudgement Joey. (@J0eyJudgement) reported

    @PokemonGoApp No one cares. Fix the radius

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