Pokémon GO

Pokémon GO Outage Map

The map below depicts the most recent cities worldwide where Pokémon GO users have reported problems and outages. If you are having an issue with Pokémon GO, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Pokémon GO users affected:

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Pokémon Go is a free-to-play, location-based augmented reality game developed by Niantic for iOS and Android devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Brisbane, QLD 2
Alfortville, Île-de-France 1
Porta Westfalica, NRW 1
Guadalajara, JAL 1
Cambrai, Hauts-de-France 1
Westfield, NJ 1
Denton, TX 1
Chicago, IL 1
Portland, OR 1
New York City, NY 1
Cancún, ROO 1
Bogotá, Distrito Capital de Bogotá 1
Edmonton, AB 1
Sedona, AZ 1
Lakewood, WA 1
Minneapolis, MN 1
Zaragoza, Aragon 1
Kirchen, Rheinland-Pfalz 1
Perth, WA 1
Azuqueca de Henares, Castilla-La Mancha 1
Miami, FL 1
Linden, NJ 1
Melbourne, VIC 1
Madrid, Comunidad de Madrid 1
Roseville, CA 1
Caerphilly, Wales 1
Alicante, Comunitat Valenciana 1
Berlin, Land Berlin 1
Dieppe, Normandie 1
Wilrijk, Flanders 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Pokémon GO Issues Reports

Latest outage, problems and issue reports in social media:

  • randyb7512834 Randy b (@randyb7512834) reported

    @LouisaGummer @eddiefrb @PokemonGoApp It was discriminatory before?? Oh my lord. We have very similar issues and two completely different mindsets. Are TV manufacturers discriminatory towards the blind? How about car companies? Because I have an extremely hard time driving as well. I’m done with this convo.

  • PokePreds Poke_Preds (@PokePreds) reported

    @NianticHelp @PokemonGoApp In the past, new features had an organized rollout by level. This daily incense feature seems not only super random but is excluding a small percentage of your player base for no reason. This is inexcusable and I hope you fix this in the future!

  • alex_r81 Àlex Rodríguez (@alex_r81) reported

    @PokemonGoApp @NianticHelp incense dialy adventure doesn’t appear for me at all and missing the chance of getting some new Pokémon. Any fix please?

  • JustPiera Piera (@JustPiera) reported

    @PokemonGoApp @NianticHelp Daily Incense is not working. Literally no pokemon appeared at all. You should change your challenge because there's no way we can catch 10 pokemon with incense that does nothing. And give us back our "free" remote passes again, otherwise why should we play?

  • PanTerakota Tomek (@PanTerakota) reported

    @PokemonGoApp Still didn't get mine. Neither research task. Anyone has the same issue?

  • Stxman45685 Eric Hale (@Stxman45685) reported

    @PokemonGoApp Fix the daily incense it is awful

  • RiskTerra Terra (but riskier) 🔞 (@RiskTerra) reported

    @SizeShifterZach @MothyPrincess Slight counter, but that's the entire point of Pokemon Go and Niantic's games as a concept. I'm not sure how you fix what is a fundamental issue with any GPS-bound games; less popular areas are going to have less stuff to do and that's an unavoidable fact.

  • KageSora aster/kage ❤x💚 | 100 Vorecent More Angst! (@KageSora) reported

    @Vap35 @sayuriii_ @PokemonGoApp Walk fast enough, too--if your walking speed is too slow you're just SOL, same with if your GPS decides that it doesn't want to register you moving then you've just wasted part or all of your time and you can't get it back so you're just SOL until tomorrow.

  • RyanDicksBMX It’s Ryan, PhD! ♿️ (@RyanDicksBMX) reported

    @PokemonGoApp @NianticHelp I used my Daily Adventure Incense today for the first time, and there were no spawns even though I was using it correctly. Is there going to be some kind of fix, or will the event be extended for those of us who had the glitch?

  • BraydonCadd CoachCadd (@BraydonCadd) reported

    @PokemonGoApp Still haven't received Daily Incense or event here in Denmark? Is something broken or will still be rolled out?

  • EllynDegenerate Ellyn Degenerate is Canceled (@EllynDegenerate) reported

    @PokemonGoApp this is an insult to your players that you don’t even try to fix the problem.

  • BurrowDartSzn JOExJA’MARR 👀😤 AFC Champs (@BurrowDartSzn) reported

    @PokemonGoApp Fix research boxes please so tired of getting the same thing

  • lime_wesley Wesley lime (@lime_wesley) reported

    @ELIAM82112092 @NianticLabs @PokemonGoApp I had similar issue but the support service wasn't helpful not until I was referred to coderjeni_dev on Instagram who helped me in getting back my asset. She is helpful

  • RobinOr90981782 Robin Ortiz (@RobinOr90981782) reported

    @PokemonGoApp @NianticHelp Please fix that, several players have already been without mission or incense for two days.

  • alexcookiess Alex (@alexcookiess) reported

    @PokemonGoApp my girlfriend cant get the adventure incense quest on her app is there a way to fix it

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