Pokémon GO

Pokémon GO Outage Map

The map below depicts the most recent cities worldwide where Pokémon GO users have reported problems and outages. If you are having an issue with Pokémon GO, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Pokémon GO users affected:

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Pokémon Go is a free-to-play, location-based augmented reality game developed by Niantic for iOS and Android devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 2
Saskatoon, SK 1
Mérida, YUC 1
Durham, NC 1
Campinas, SP 1
Buenos Aires, CF 1
Chicago, IL 1
Houston, TX 1
Holbæk, Region Sjælland 1
Västerås, Västmanlands län 1
Tiffin, OH 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Pokémon GO Issues Reports

Latest outage, problems and issue reports in social media:

  • Trimillionaire Colby Schultz (@Trimillionaire) reported

    @AAkoolrawn @PokemonGoApp No problem dude, just keep on grinding, you got it

  • HkAssassin16 Phil (@HkAssassin16) reported from Cardiff, Wales

    Did 7 Kyurem raids during raid hour and could not do any fast attacks at the start, therefore had to restart @PokemonGoApp every single time during today raid hour! Please fix this latency and bug issues its been happening for long time! @NianticHelp @NianticEng

  • MustacheFat Fat Mustache Pikachu (@MustacheFat) reported

    @MasterChespin13 @PokemonGoApp No problem

  • Thejnn1 Thejnn (@Thejnn1) reported

    @PokemonGoApp We want a refund for all the wasted premium raid passes not rewarding x2 xp from raids being not properly coded working only on remote passes. With lucky egg + 2x xp we got only 26.000 xp .Niantic ripped me off not delivering what they promised Niantic is a STEAL type pokemon 👎

  • wdustin99 Lopey99 (@wdustin99) reported from Murray, Utah

    @PokemonGoApp Double raid XP isn’t working right now on my account, or my sons account. We even reinstalled the game and we are getting 13k per Kyrum raid

  • Lele_Elizabeth Lele Elizabeth (@Lele_Elizabeth) reported

    @Rhys08840666 @realFENX @PokemonGoApp So aside from the kids issue, I really enjoy men NOT being able to randomly message me and considering the fact that gifts already feel iffy since they have the location on them? Hard pass on messaging.

  • ringmancz Hynek Hanzlík (@ringmancz) reported

    @NianticHelp it was also full of bugs, will you fix double raid XP before today's raid hour? @PokemonGoApp

  • hristianpetkov hristian petkov (@hristianpetkov) reported

    @NianticHelp Don't mention providing support to HPWU when it's been months and months since the last points of interest were synced there and it still hasn't been fixed where as a problem like that in pokemon go would get solved in a week.

  • wang9727 sally wang (@wang9727) reported from Torrance, California

    @PokemonGoApp @NianticHelp what happened cannot spin the pokestop, please fix it,

  • Cody39262135 mvhsjunior_juarezlopez (@Cody39262135) reported

    @Pokemon there is a major glitch where i cannot transfer my Shiny Celebi from Pokemon Go to Pokemon Shield. Please fix that as i am starting to regret transferring it.

  • Proud_Scouser19 Ashley Harichund (@Proud_Scouser19) reported

    @NianticHelp @PokemonGoApp me and @zaheera_30 have a lucky egg in for legendary raids but we get 26k exp not 40k. Double XP not working!! HELP!!

  • HkAssassin16 Phil (@HkAssassin16) reported from Cardiff, Wales

    Did 7 Kyurem raids during raid hour and could not do any fast attacks at the start, therefore had to restart @PokemonGoApp every single time during today raid hour! Please fix this latency and bug issues its been happening for long time! @NianticHelp @NianticEng #PokemonGoRaids

  • chrissie_mcc44 Chris (@chrissie_mcc44) reported

    @NianticHelp Hi, my nephew has somehow logged himself out of his Pokemon Go account and we aren't sure what the email he used to sign in was. I know the Trainer name if that helps

  • Time4funtoys XxFortnight_GodxX (@Time4funtoys) reported

    @PokemonGoApp I KNOW IM WORKING ON IT! YOU KEEP SENDING NOTIFICATIONS TOO! I AM VERY VERY AWARE!

  • BigandLittleRed BigandLittlePlay (@BigandLittleRed) reported

    OMG the catch rate of Vanillite is driving me insane in @PokemonGoApp Wasting so many pinap berries Anyone else having this issue? #pokemongo #stupidicecreampokemon

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