Pokémon GO Outage Map
The map below depicts the most recent cities worldwide where Pokémon GO users have reported problems and outages. If you are having an issue with Pokémon GO, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Pokémon GO users affected:
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Pokémon Go is a free-to-play, location-based augmented reality game developed by Niantic for iOS and Android devices.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Portland, OR | 2 |
| Hamilton, ON | 1 |
| Allendale, MI | 1 |
| Janesville, WI | 1 |
| Alfortville, Île-de-France | 1 |
| Porta Westfalica, NRW | 1 |
| Guadalajara, JAL | 1 |
| Cambrai, Hauts-de-France | 1 |
| Westfield, NJ | 1 |
| Denton, TX | 1 |
| Chicago, IL | 1 |
| New York City, NY | 1 |
| Cancún, ROO | 1 |
| Bogotá, Distrito Capital de Bogotá | 1 |
| Edmonton, AB | 1 |
| Sedona, AZ | 1 |
| Lakewood, WA | 1 |
| Minneapolis, MN | 1 |
| Zaragoza, Aragon | 1 |
| Kirchen, Rheinland-Pfalz | 1 |
| Perth, WA | 1 |
| Azuqueca de Henares, Castilla-La Mancha | 1 |
| Miami, FL | 1 |
| Linden, NJ | 1 |
| Melbourne, VIC | 1 |
| Madrid, Comunidad de Madrid | 1 |
| Roseville, CA | 1 |
| Caerphilly, Wales | 1 |
| Alicante, Comunitat Valenciana | 1 |
| Berlin, Land Berlin | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Pokémon GO Issues Reports
Latest outage, problems and issue reports in social media:
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Matt
(@PhysixGuy) reported
@PokemonGoApp Thanks for nothing!! It was SH!T! lowest shiny rates ever, and most of the event was broken 😡
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RIP Hammerin’ Hank
(@bradyroberts236) reported
@PokemonGoApp You all really really need to take a look inside yourselves and fix some stuff. Maybe take on player ambassadors to vet ideas and see what would actually work. Because at this point I don’t think anyone at niantic has ever played a game, opened a pack of cards, or even
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holly williams
(@holw88) reported
@PokemonGoApp I walked around all day spinning stops and only got two trainers…lots of people seem to have had the same problem!?
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ashley Y.
(@cubastars001) reported
@AndrewL93867329 @PokemonGoApp I agree this was horrible. I feel like I wasted money for nothing. Everyone in Long Beach who was playing was having the same problem.
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Alex Siren
(@AlexTheLunatic) reported
@JasperBead @GriffithCj @PokemonGoApp It didn’t really help anyone this event was 100% broken
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ᴀʟʟ ᴛʜᴇ sᴛᴀʀs ✨
(@___iSLAYED) reported
@rylee_fabry @PokemonGoApp A lot of people could not find the trainers, maybe a small town had them spaced together but everyone didn’t. I legitimately searched my city for 3 hours before the first trainer showed 😕 that’s where most issues were.
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Logan
(@Logan52085953) reported
@WizardWeedle @PokemonGoApp I think the main reason for kecleon not being added is trouble thinking of an ORIGINAL idea for it. Same probably with zorua.
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Steve ALTER
(@Steve271089) reported
@KevinProLiX @PokemonGoApp No. Just needed to login during the event as a ticket holder
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P-K Sakset & Kärki
(@SaksetjaKarki) reported
@PokemonGoApp so so 💩 fest 12 shinyy of which 3 tasks 🙄 the game have to start compiler, screen freezes, network error .... argggggg total 💩day you won’t have to pay for the same old free shiny in the future
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Frida Jiggle
(@FridaJiggle) reported
@PokemonGoApp This was the WORST! Issue refunds.
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LcoyoteS
(@LcoyoteS) reported
@303DnB @PokemonGoApp @NianticHelp My daughter had a similar problem. The game didn’t credit her for the exclusive Pokémon I traded her.
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Kata
(@Khata4U) reported
@TheUncleBob @msj00b @PokemonGoApp Basicly every day I hatch like 18 eggs max, complete all the encounters from the tasks from pokestops in my entire city, and do 30+ raids (20 legendary), Plus my GO Plus is working all the time. But on this event I got freaking robbed, just 5, and 0 from 75 legendary raids.
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mucho, demasiado
(@MuchoMuchoDos) reported
@PokemonGoApp the list of issues with the #JohtoTour event is long… just read the tweets BUT to me the biggest fail was all the tasks. You took the fun out of the event. Ppl could not just walk around with friends and play. Ppl were busy trying to complete all the tasks. (1/2)
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Skeptic ⚡🦖
(@o0Skeptic0o) reported
@AlishaWhitmus @PokemonGoApp If you contact the Support via Chat, you should get one or more Passes back. Didn't work for me when I found out how to contact the Support, because I had to Report 5 Problems that kicked me out of Raids every time.. But when I reported 1 issue at a time it worked
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FML
(@philsajack) reported
@PokemonGoApp Seeing all the complaints I feel bad for saying that I had fun ngl. Only hiccup I had is that I couldn't get Celebi because the "Earn a candy" challenge is broken. Next time, can you replace it with 'Earn a heart' instead? It's not as busted.
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