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Pokémon GO

Pokémon GO Outage Map

The map below depicts the most recent cities worldwide where Pokémon GO users have reported problems and outages. If you are having an issue with Pokémon GO, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Pokémon GO users affected:

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Pokémon Go is a free-to-play, location-based augmented reality game developed by Niantic for iOS and Android devices.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Ciudad Jardín, MEX 2
Monterrey, NLE 2
Encinitas, CA 1
Paris, Île-de-France 10
Bussy-Saint-Georges, Île-de-France 1
Lincoln, CA 1
Nova Iguaçu, RJ 1
Porto Alegre, RS 2
Fortaleza, CE 1
São Paulo, SP 8
Tijucas, SC 1
Rio de Janeiro, RJ 3
Curitiba, PR 2
Recife, PE 1
São Gabriel do Oeste, MS 1
Concord, CA 1
Badalona, Catalonia 1
Dartmouth, NS 1
Videira, SC 1
Votuporanga, SP 1
Seattle, WA 1
Goiânia, GO 1
Santo André, SP 1
Foz do Iguaçu, PR 1
Funchal, Madeira 1
Itajubá, MG 1
Ribeirão Preto, SP 1
Sousa, PB 1
Maceió, AL 2
Los Angeles, CA 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Pokémon GO Issues Reports

Latest outage, problems and issue reports in social media:

  • DarzOSRS
    Darz 🇳🇿 (@DarzOSRS) reported

    @manwithouteyes @PokemonGoApp We got error 36 on the day, and then again on the make up day. i.e. My flatmate and I went out both days and drove around the city trying to find anyone who was playing, and when we did we couldn't even join the raid lobby. We didn't even get a chance to fight or catch it.

  • Saralup
    Anhel (@Saralup) reported

    @PokemonGoApp I opened the app and I got a 3x Streak Broken and 'A Mystic Hero' research was cleared. Is that a bug?

  • jultar4001
    JULTAR400 (@jultar4001) reported

    @VerboseVagrant @PokemonGoApp and that's why things keep breaking too much rushing from the community does it not make sence to give it some time to actually fix stuff instead of constantly demanding content

  • Scruff_D_Dogg
    Scruff_D_Dogg (@Scruff_D_Dogg) reported

    @PokemonGoApp my special research on stage 3 for A Mystic Hero reset. I only needed 2 more candies. How are you going to fix this?

  • senorkro
    Rusty Shackelford (@senorkro) reported

    @ReFa @SpoofinAlly @PokemonGoApp Same in Seattle last year, no issues at all

  • ChristineSarysi
    Christine Haugland (@ChristineSarysi) reported

    @PokemonGoApp I didnt receive any message for the code as there was a problem with my notifications. I thought code would be sent via email and i waited patiently. Ofcourse, now too much time has passed.

  • BrandenX8
    Branden X (@BrandenX8) reported

    @PokemonGoApp Let's see... What's my hell nah login steak ... 2 weeks? You're really making it easy to continue that -_-

  • hahahehehehooo
    Jack (@hahahehehehooo) reported

    @BCPOGO75 @ThatHollowGuy @PokemonGoApp Okay so instead of addressing the /additional/ issues Niantic caused by further misleading messages, your response is to scream at people, trying to force them to move on, instead of holding Niantic accountable? Geez you have an unhealthy obsession with this game or something-

  • ACR8823
    ACR8823 (TL 50) #HearUsNiantic 🇺🇦 (@ACR8823) reported

    @BCPOGO75 @PokemonGoApp I don't mind a make up event hopefully it is run without issues

  • f0zziehakz
    Branden Miller (@f0zziehakz) reported from Booth, Kentucky

    Played since 2016. A couple million XP from level 50 and I am done. Too many issues. Changes that the community doesn’t want. #ToneDeaf #HearUsNiantic @NianticLabs @NianticHelp @PokemonGoApp

  • kevingray81
    Kevin (@kevingray81) reported

    @spighettotwc @PokemonGoApp Oh soooo sorry you can’t play well that ain’t my ****** problem the game shouldn’t Accommodate you cause you can’t ****** play

  • JelleDhoore
    J.D (@JelleDhoore) reported

    @PokemonGoApp why can't we login on pogo right now?

  • Sirgaga5
    Mat (@Sirgaga5) reported

    @NianticHelp I'm having issues with Pokémon go friend list @PokemonGoApp

  • EdgardoIlagorre
    ESRI713 (@EdgardoIlagorre) reported

    @Tacoguy01 @PokemonGoApp These technical problems weren’t really a thing with EX RAIDS. With EX raids we could also send an invite to someone so in a way others would join as opposed to not being able to use remote passes for these Elite raids. Ex raids were more enjoyable back then at least for me

  • Mineman19692
    Mineman1969 (@Mineman19692) reported

    @PokemonGoApp We’ve been awfully patient for your response to #HearUsNiantic, why don’t you fix your mistakes?

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