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Pokémon GO

Pokémon GO Outage Map

The map below depicts the most recent cities worldwide where Pokémon GO users have reported problems and outages. If you are having an issue with Pokémon GO, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Pokémon GO users affected:

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Pokémon Go is a free-to-play, location-based augmented reality game developed by Niantic for iOS and Android devices.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Arrondissement de Poitiers, Nouvelle-Aquitaine 1
Monterrey, NLE 1
Meylan, Auvergne-Rhône-Alpes 1
Drancy, Île-de-France 1
Oslo, Oslo 1
Joinville, SC 1
Dammarie, Centre 1
Barcelona, Catalonia 1
Bordeaux, Nouvelle-Aquitaine 1
Paris, Île-de-France 1
Ponta Grossa, PR 1
Várzea da Roça, BA 1
Dallas, TX 1
Rolândia, PR 1
São José do Rio Preto, SP 1
João Pessoa, PB 1
Guarulhos, SP 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Pokémon GO Issues Reports

Latest outage, problems and issue reports in social media:

  • i_jecrong
    Jec2 🇵🇭 🇮🇩 (@i_jecrong) reported

    @Buhguh_ @PokemonGoApp My friends list is back to normal, but the app sometimes freezes after catching a Pokemon. The screen just stays on the ball, and we don’t know if we caught it or not. I checked my network, and it’s working fine. I’ve tried it on both iOS and Android.

  • tittertatter69
    tw@ (@tittertatter69) reported

    @PokemonGoApp catching shaymin is broken for me its a white screen

  • frenchiebo1
    Francis (@frenchiebo1) reported

    @PokemonGoApp so... when you gonna fix remote raids the . #HearUsNiantic

  • shep88_
    Shep88 (@shep88_) reported

    Can I borrow someone's iPhone to do my sets on? Never seen GBL in such a bad state before on Android!!! Please @NianticHelp @PokemonGoApp @NianticLabs fix your game!!!!

  • jultar4001
    JULTAR400 (@jultar4001) reported

    @biomad2022 @rei_barker @PokemonGoApp people complain about things being rushed and then broken and then demand that things get realeased earlier kinda counter productive

  • EdgardoIlagorre
    ESRI713 (@EdgardoIlagorre) reported

    @Tacoguy01 @PokemonGoApp These technical problems weren’t really a thing with EX RAIDS. With EX raids we could also send an invite to someone so in a way others would join as opposed to not being able to use remote passes for these Elite raids. Ex raids were more enjoyable back then at least for me

  • Rhodanite
    Rhodanite (@Rhodanite) reported

    @ScrubLordYT_ @saltydawg067 @PokemonGoApp We had so many issues at the 11am raid. Then people couldn't find raids at 2 and 5 because the majority were at 11 am. Not even sure I'll bother with the make up event because I'm not gonna waste any raid passes.

  • dgen_gmer
    DgenGmer (@dgen_gmer) reported

    @Miloticladyyyy @PokemonGoApp In the mainstream pokémon games, those bottle caps are used for pokémon that don't have maximum stats or Hondo stats. So you can artificially fill them up to pose as good as a hundo so it's for boosting. Like say you have a shiny Pokemon with half-assed stats, you can fix them.

  • shep88_
    Shep88 (@shep88_) reported

    @pokemongoappuk @PokemonGoApp @NianticHelp The state of the game is extremely bad at the moment. GBL keeps desyncing and is a complete mess. Please fix this game!!

  • Dev29250908
    Dev (@Dev29250908) reported

    @ajjkbud @PokemonGoApp @NianticHelp I am I'm having that same issue

  • mmcddy117d
    asher (@mmcddy117d) reported

    @PokemonGoApp @NianticHelp @NianticLabs why are we all having issues with buddies getting gifts and or souvenirs today? I get more on a normal day yet haven’t gotten one today with almost 4 different buddies? Isn’t it supposed to be more not less?

  • EdgardoIlagorre
    ESRI713 (@EdgardoIlagorre) reported

    @Tacoguy01 @PokemonGoApp That’s the problem. I don’t know what coding they are using for Elite raids but it’s not working. My thought is that it’s the same coding for EX raids because they only pop up in EX gyms, so why not bring back EX RAIDS

  • ToxicMailman
    Ethan (@ToxicMailman) reported

    @NianticHelp @PokemonGoApp The mystic hero special research just reset to the beginning of day 3 saying my streak was broken. If you’re gonna downgrade your app at least make sure the thing works how you intended

  • Dovahkiin719
    Adan (@Dovahkiin719) reported

    @PokemonGoApp @NianticHelp Normally when I get a second gift from my buddy pokemon I will also get another bonus heart but that is not happening now and I'm pretty sure it's because of this event. Come on man. Same issue on my brothers account

  • saltydawg067
    saltydawg067 (@saltydawg067) reported

    @ScrubLordYT_ @PokemonGoApp i'm just curious... what issues were there in the states? me and two friends sat under a gazebo on a rainy day just KNOWING no one would show but we raided anyway, last minute and were able to take it down with time to spare,,, so serious question what problems did everyone have

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