Pokémon GO

Pokémon GO Outage Map

The map below depicts the most recent cities worldwide where Pokémon GO users have reported problems and outages. If you are having an issue with Pokémon GO, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Pokémon GO users affected:

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pokemon-go Hero Image

Pokémon Go is a free-to-play, location-based augmented reality game developed by Niantic for iOS and Android devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 2
Mérida, YUC 1
Durham, NC 1
Campinas, SP 1
Buenos Aires, CF 1
Chicago, IL 1
Houston, TX 1
Holbæk, Region Sjælland 1
Västerås, Västmanlands län 1
Tiffin, OH 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Pokémon GO Issues Reports

Latest outage, problems and issue reports in social media:

  • NNeepin ElegantBlaziken (@NNeepin) reported

    I'm pissed rn bro so I was doing a remote raid against dialga then when my 6 pokemon fainted, IT KICKED ME OUT!!! @PokemonGoApp FIX YOUR GAME!!!!

  • TeamValorQro Team Valor QRO 🔥 - 🎀#1SelmiAC 💜💚💗🌸 (@TeamValorQro) reported

    I'll slow down the PokémonGO, I'll play the minimum and without spending money, that the PokeballPlus does all work, it is necessary to pause a GAME that no longer gives motivation, sorry, but thanks Niantic it is not worth it. @NianticHelp @NianticLabs @PokemonGoApp

  • mykemunroe Myke Munroe (@mykemunroe) reported

    @NianticLabs @PokemonGoApp The pokestop distance is unacceptable. So many of of us stuck with you and even helped you break record profits. I feel betrayed. Please rebalance the Go/Stay element. Your profit comes from WORKING people. Also #DeltaVariant?? #smh

  • PkmMasterStefan PkmMasterStefan - TL264 (930millXP) (@PkmMasterStefan) reported

    @ChanceH62686463 @dfa3011 @PokemonGoApp I’m not going to go ahead and agree with what this guy replied, but that would’ve been an issue for you regardless of whether this spin interaction distance debacle was happening. Unfortunately, no amount of reading will ever guarantee a shiny, and have to realize it’s gambling.

  • 8karengee Karen Gee (@8karengee) reported

    @PokemonGoApp Is anyone having issues seeing the gift icon, but friend didn't actually send one? I just sent 2nd DM to Niantic because still no response to 1st message sent on Friday.

  • KoksMato MatoKoks (@KoksMato) reported

    @KratosPogo I was almost f2p maybe spending max. 30 bucks a month but now that Niantic has done this i will not spend any more money on Pokemon GO (exept 1$ research for comunity days) untill they fix their communication.

  • leethomas84 Lee Thomas (@leethomas84) reported from Witney, England

    @NianticHelp My son has been unable to log in to Pokemon Go since Saturday so is unable to use the in app support. Your website has no other way of contacting you, how can we resolve this issue?

  • patrycjachomiak Patrycja (@patrycjachomiak) reported

    Got a new phone to play pokemon go, but it's broken and now I'm just poor and depressed @NianticHelp

  • DalekYuna Kristen Yuna // Espeon Willow (@DalekYuna) reported

    Haven’t been on Twitter much lately but thought my notifications must have been broken as haven’t had the usual notification from @PokemonGoApp about new tweets. Then I check and see they haven’t posted for 3 days. That’s unlike them. Usually they do multiple tweets a day.

  • notsafe4blub Funny Fish Is Fat (@notsafe4blub) reported

    I had this problem with Pokemon Go before and now I'm having it with GTA Online because a DLC relevant to my interests dropped. (Fun fact! The new cars cost an average of ~$25 USD in real world money! 🙃)

  • SLIMTENSITY James (@SLIMTENSITY) reported

    A full day of radio silence from @NianticLabs @PokemonGoApp @NianticHelp despite the wall of complaints & requests to fix the PokeStop interaction distance. Listen to the players and revert it ASAP. Don’t buy coins. Keep tweeting & posting. #PokemonGO

  • ZackStein94 Zack Stein (@ZackStein94) reported

    @PokemonGoApp Where I live, there's a restaurant that is my backyard. It use to be a PokéStop. Usually when I had no problems with it. Today I went to spin it and it said to far and need to go closer or something like that. Why?

  • krbcan Randomaniac (@krbcan) reported

    @PokemonGoApp It's disappointing enough that GBL still has issues, you aren't doing enough to combat spoofers, every update seems to have bugs, but you are now reducing the distance to reach a stop. Very disappointed -- the game is just not much fun anymore.

  • carrislow Tommy Landon (@carrislow) reported

    @NianticLabs return the distance ratio to pokemon go!! Not sure what part of the world you live in but the pandemic is still an issue here!!!

  • _danpar Daniel (@_danpar) reported

    Like many others, I'm gonna stop playing Pokemon Go for the indefinite future. Sure, it's upsetting that the QoL changes they made for COVID are gone because they made the game easier, but my decision is mostly out of my disappointment that Niantic has been silent on the issue.

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