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Pokémon GO

Pokémon GO Outage Map

The map below depicts the most recent cities worldwide where Pokémon GO users have reported problems and outages. If you are having an issue with Pokémon GO, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Pokémon GO users affected:

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Pokémon Go is a free-to-play, location-based augmented reality game developed by Niantic for iOS and Android devices.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Hastings, England 1
Whitman, MA 1
San José, San José 1
Rancho Santa Margarita, CA 1
Łódź, Łódź Voivodeship 1
Columbus, OH 1
Royaumeix, ACAL 1
Newark, NJ 1
Rotterdam, zh 1
Farnborough, England 1
Glasgow, Scotland 1
Great Yarmouth, England 1
Copenhagen, Capital Region 1
Chicago, IL 1
Los Angeles, CA 1
Saskatoon, SK 1
Mérida, YUC 1
Durham, NC 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Pokémon GO Issues Reports

Latest outage, problems and issue reports in social media:

  • KevinTheGOAT85
    Kevin Krug (@KevinTheGOAT85) reported from Oak Creek, Wisconsin

    @NianticHelp Perhaps you can help me with this issue...when trading Pokémon on the @PokemonGoApp with my brother, NEITHER of us are getting the candy that is supposed to come with the trade, even when the mons are from far away! We’re updated, tried uninstalling/reinstalling, etc

  • Ashil143
    Asнıι (@Ashil143) reported from Sydney, New South Wales

    @NianticHelp Hi, I’ve been noticing tasks in @PokemonGoApp getting replaced by different tasks within few hours since last 2 days. I know usually it changes every 24hrs but this is different issue. The pokestops near my house got changed to different tasks within same day.

  • PodcasterMG
    Mig1 (@PodcasterMG) reported from Houston, Texas

    Hey @PokemonGoApp what’s with the network errors. I got a super strong signal and get I can’t Pokémon.

  • randiitog
    RussFTL (@randiitog) reported from Rhyl, Wales

    Problem with not being a very geeky geek is everyone who isn't thinks you probably are, and everyone who is knows you're not. I mean, i often play Pokemon Go... geeky right... til you end up by coincidence in the company of actual players who talk elvish or something..

  • CurvyShorty3191
    TheKristenator (@CurvyShorty3191) reported from New Orleans, Louisiana

    @Nimbusyosh @PokemonGoApp @HPWizardsUnite @YouTube Working on it lol but played @PokemonGoApp for like an hour after raiding. Wizards wore me out lol

  • CurvyShorty3191
    TheKristenator (@CurvyShorty3191) reported from New Orleans, Louisiana

    Nothing like an early morning walk playing @PokemonGoApp....only problem was that my vackpack strap broke and I got poured on. I checked the radar before starting and the storms formed while I was out walking already :/ got in about 5 miles, though, before work!!

  • tabrahao
    Capitão América (@tabrahao) reported from São Paulo, São Paulo

    @NianticHelp I Just can't play Pokemon Go or Wizards Unite because I'm having connection problem every time and this is so annoying!#PokemonGo #WizardsUnite

  • mpktim
    Tim Yee 余國雄 (@mpktim) reported from Chicago, Illinois

    @NianticHelp can’t catch anything right now . Error 26 for everyone @PokemonGoApp

  • gene7cole
    Giine (@gene7cole) reported from Vancouver, British Columbia

    So anyway yeah, I just think people are focusing on the wrong problem. Having a smaller and selected Pokedex is great, but in a world where we follow game news for years before their release this means we're gonna feel like our Pokemon are mid-coinflip on whether they stay or go

  • GQDang
    GQDang (@GQDang) reported from Des Moines, Iowa

    The Galar region is a joke. Sword/Shield will unfortunately get sales, but I really hope they fix all the problems in a Sword2/Shield2 release. Have fun playing with a premium version of Pokemon Go, but with much less Pokemon.

  • Cian_Aidan
    Cian (@Cian_Aidan) reported from Fareham, England

    @HPWizardsUnite @wbgames @PokemonGoApp It is not working on my S10+

  • tattedprinc3ss
    bobby flay me alive (@tattedprinc3ss) reported from Taunton, Massachusetts

    @PokemonGoApp fix adventure sync

  • Katalutt
    Caroline Pradier (@Katalutt) reported from Camberwell, England

    @HPWizardsUnite Sadly, I’m not impressed thus far. Very complicated game play, super slow to load and encounter a lot of bugs. Will give it another try but might quickly go back to intuitive @PokemonGoApp

  • GreywolfMusings
    Michael Greywolf (@GreywolfMusings) reported from Dallas, Texas

    @IncitingARiot @NianticLabs @NianticHelp @HPWizardsUnite @PokemonGoApp My brother lives in rural Missouri and has the same issue. He can only play at work and even then it’s extremely limited.

  • GarnierFructis_
    غير عاجلة (@GarnierFructis_) reported from Brooklyn, New York

    @Paulitics532 @VK_Gaming1 @ReyRamsesll @Pokemon Yeah no way that's going to happen. If there were only 100 Pokemon missing, that'd be an easy fix and wouldn't be worth all this trouble. They do have all those 3D models which will go to waste which is sad.

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