Pokémon GO

Pokémon GO Outage Map

The map below depicts the most recent cities worldwide where Pokémon GO users have reported problems and outages. If you are having an issue with Pokémon GO, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Pokémon GO users affected:

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Pokémon Go is a free-to-play, location-based augmented reality game developed by Niantic for iOS and Android devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 2
Saskatoon, SK 1
Mérida, YUC 1
Durham, NC 1
Campinas, SP 1
Buenos Aires, CF 1
Chicago, IL 1
Houston, TX 1
Holbæk, Region Sjælland 1
Västerås, Västmanlands län 1
Tiffin, OH 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Pokémon GO Issues Reports

Latest outage, problems and issue reports in social media:

  • MomoHabibo Mc Habibo (@MomoHabibo) reported

    @gucci @PokemonGoApp Giftable not working properly

  • ScampiShikari Russell B (@ScampiShikari) reported

    @Kjellzeeeeeen @PokemonGoApp @NianticHelp I’ve had the exact same issues, we did 12 Kyurem and only got 26000 XP even though we had lucky eggs running throughout

  • Bababoo94720800 Bababooey (@Bababoo94720800) reported

    @PoGoKieng @NianticLabs @PokemonGoApp How about they they focus on the many issues first.

  • Sp00kyDuck Sp🎃🎃kyDuck⭕ (@Sp00kyDuck) reported

    @PokemonGoApp Really? You're working with known animal abusers now? The North Face live pluck geese for jackets. Scummy as ****, but to be expected from companies like Niantic, who only care about trying to squeeze as much money as they can from people, during a pandemic and recession. 🤮

  • OGDJwolfdragon Jasmin (@OGDJwolfdragon) reported

    @PokemonGoApp @Pokemon "pokemon has not been obtained in this save file cannot be withdrawn" Is the error im getting with them Really sucks i spent money and time on the event to only it being locked untill i have it in my sword account somehow

  • Proud_Scouser19 Ashley Harichund (@Proud_Scouser19) reported

    @NianticHelp @PokemonGoApp me and @zaheera_30 have a lucky egg in for legendary raids but we get 26k exp not 40k. Double XP not working!! HELP!!

  • mikemc101 mikemc101 (@mikemc101) reported

    @PokemonGoApp @NianticHelp I need things to Raid I need a shot at shinys in 5* raids right now I login and have nothing to do I don’t like PVP I like catching rating and chasing shinys But for now I have nothing

  • mllelunerousse K (@mllelunerousse) reported

    @PokemonGoApp Raid's experience is not double, so fix it immediately!!!

  • Thejnn1 Thejnn (@Thejnn1) reported

    @PokemonGoApp We want a refund for all the wasted premium raid passes not rewarding x2 xp from raids being not properly coded working only on remote passes. With lucky egg + 2x xp we got only 26.000 xp .Niantic ripped me off not delivering what they promised Niantic is a STEAL type pokemon 👎

  • jl_piqueras José Luis Piqueras (@jl_piqueras) reported

    @NianticLabs @PokemonGoApp what kind of fool monkeys do you have working on your facilities? Machop in community day and snivy in Teselia event... every week a new bug or something without activation... it's insane.

  • chrissie_mcc44 Chris (@chrissie_mcc44) reported

    @NianticHelp Hi, my nephew has somehow logged himself out of his Pokemon Go account and we aren't sure what the email he used to sign in was. I know the Trainer name if that helps

  • hristianpetkov hristian petkov (@hristianpetkov) reported

    @NianticHelp Don't mention providing support to HPWU when it's been months and months since the last points of interest were synced there and it still hasn't been fixed where as a problem like that in pokemon go would get solved in a week.

  • Vosia5 Vosia (@Vosia5) reported

    @Ghunnter @AmEnB0ss @PokemonGoApp The pattern was broken quite a while ago with swinub so I really wouldn't try to predict on that anymore.

  • iDubbbbbbbzz BobbiBobbertson (@iDubbbbbbbzz) reported

    @PokemonGoApp Jesus niantic, of course they release shiny snivy outside of community day. WTF is there problem? Seriously, community days have been trash for a year now.

  • Nhyphk Kaio Henrique (@Nhyphk) reported

    @PokemonGoApp #PokémonGOCommunityWakeUpCall #NianticPartyIsOver Stop putting every goddamn thing behind a paywall and fix the currency conversion when you do.

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