Pokémon GO

Pokémon GO Outage Map

The map below depicts the most recent cities worldwide where Pokémon GO users have reported problems and outages. If you are having an issue with Pokémon GO, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Pokémon GO users affected:

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Pokémon Go is a free-to-play, location-based augmented reality game developed by Niantic for iOS and Android devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Chicago, IL 2
London, England 2
Royaumeix, ACAL 1
Newark, NJ 1
Rotterdam, zh 1
Farnborough, England 1
Glasgow, Scotland 1
Great Yarmouth, England 1
Copenhagen, Region Hovedstaden 1
Los Angeles, CA 1
Saskatoon, SK 1
Mérida, YUC 1
Durham, NC 1
Campinas, SP 1
Buenos Aires, CF 1
Houston, TX 1
Holbæk, Region Sjælland 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Pokémon GO Issues Reports

Latest outage, problems and issue reports in social media:

  • BigFoku Foku H. Scheaffer 🐾 (@BigFoku) reported

    @PokemonGoApp Please, fix the frozen app when starts in Android 10 =(

  • RayHerr85391239 Rayfasa (@RayHerr85391239) reported

    @BloodShoreLordX @PokemonGoApp Had that happen once, just buffered. It went on for like 2 days. As quick as it came, it went and never had another problem since. Weird.

  • DJUQT DJ (@DJUQT) reported

    @PokemonGoApp @NianticLabs @NianticHelp Please fix your connection issues in go battle league + please stop telling us its our WiFi's fault. You earned over $1billion in 2020. Invest in stronger servers worldwide in major capital cities. This is a joke how bad it is since day 1.

  • Deestrux deestrux (@Deestrux) reported

    @PokemonGoApp hello I’ve had some issues with a rocket leader not working on my account, I wrote to support using the app but they mistook what I wrote and gave me a free raid pass I am not experiencing issues with raids but an issue with a rocket leader can anyone help? Thanks

  • Luminarotaku Luminar (@Luminarotaku) reported

    @PokemonGoApp Hard pass on it. Nothing really stands out about me or anything so most that would happen is just a harsh crash.

  • Jackpixarfan Jack Thompson (@Jackpixarfan) reported

    @NianticHelp I lost 2 raid passes due to pokemon go crashes on my phone. Plus one raid was a shiny, soI lost The shiny pokemon because of this issue, I was trying to catch it when the game closed on me causing me to lose the pass and pokemon. Plus I can’t DM you???

  • jultar1000 JULTAR100 (@jultar1000) reported

    @Domxdabomb @Dylan36912051 @PokemonGoApp It’s mostly an issue with reviewers not agreeing with each other (I believe this is how it works) Let’s say I give the review 5 stars (+5 points) Then another reviewer gives it 0 stars (-5 points) Gotta then wait for another reviewer to break the tie

  • DanielT01125021 Daniel Turner (@DanielT01125021) reported

    @NianticHelp I'm having problems trying to connect the Pokeball plus to Pokemon GO. The Bluetooth is fine, but the app just won't connect to the accessory in question.

  • toocool46978 DJ Lane (@toocool46978) reported

    Okay @PokemonGoApp @NianticHelp ... Four attempts to get into my first GBL match before "error code 6" went away, then the app crashed anyway. Loss. 2nd match: win. 3rd: server crash. 4th: full app crash and can't log in. Can I get a pass to 44? This is a drag. GBL is failure.

  • Qban_foodie Qbanfoodie (@Qban_foodie) reported

    @PokemonGoApp The thing I wish POGO would fix once and for all is the auto follow on the player avatar or character if you will so that we don't have to keep turning the map every time we turn a corner its annoying, i think this should've been one of those little things done from the get go...

  • spooky1983 Marijke van Velsen (@spooky1983) reported

    @vaulttea @PokemonGoApp @NianticHelp Did notice I have the same problem, only the active research is still visible...

  • SaraMiryl Smeryl (@SaraMiryl) reported

    @PokemonGoApp Maybe fix the game so we can all play. Try answering your tickets now and then.

  • reala7maggedon A7MAGGEDON (@reala7maggedon) reported

    @AlbertGrey5 @PokemonGoApp This is your problem, its YOUR phone doing it not the game

  • FurretBrown Pokémon: FurretBrown version (@FurretBrown) reported

    @Cochin0Mum @NianticHelp @PokemonGoApp Your bigger problem is leaving G-Stunfisk in against Azu

  • prhode Patti Rhode (@prhode) reported

    @PokemonGoApp Can’t get a ticket. There is a glitch with my game. I can’t purchase anything in the store. Support has no idea how to fix.

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