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Pokémon GO

Pokémon GO Outage Map

The map below depicts the most recent cities worldwide where Pokémon GO users have reported problems and outages. If you are having an issue with Pokémon GO, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Pokémon GO users affected:

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Pokémon Go is a free-to-play, location-based augmented reality game developed by Niantic for iOS and Android devices.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Hastings, England 1
Whitman, MA 1
San José, San José 1
Rancho Santa Margarita, CA 1
Łódź, Łódź Voivodeship 1
Columbus, OH 1
Royaumeix, ACAL 1
Newark, NJ 1
Rotterdam, zh 1
Farnborough, England 1
Glasgow, Scotland 1
Great Yarmouth, England 1
Copenhagen, Capital Region 1
Chicago, IL 1
Los Angeles, CA 1
Saskatoon, SK 1
Mérida, YUC 1
Durham, NC 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Pokémon GO Issues Reports

Latest outage, problems and issue reports in social media:

  • Vosia5
    Vosia (@Vosia5) reported

    @Ghunnter @AmEnB0ss @PokemonGoApp The pattern was broken quite a while ago with swinub so I really wouldn't try to predict on that anymore.

  • ScampiShikari
    Russell B (@ScampiShikari) reported

    @Kjellzeeeeeen @PokemonGoApp @NianticHelp I’ve had the exact same issues, we did 12 Kyurem and only got 26000 XP even though we had lucky eggs running throughout

  • HkAssassin16
    Phil (@HkAssassin16) reported from Cardiff, Wales

    Did 7 Kyurem raids during raid hour and could not do any fast attacks at the start, therefore had to restart @PokemonGoApp every single time during today raid hour! Please fix this latency and bug issues its been happening for long time! @NianticHelp @NianticEng #PokemonGoRaids

  • Cait318
    Caitsith31 (@Cait318) reported

    @PokemonGoApp Can you fix catch rate of the new kalos pokemon ? 22 of the 43 released have the same catch rate of the starters.

  • OGDJwolfdragon
    Jasmin (@OGDJwolfdragon) reported

    @PokemonGoApp @Pokemon "pokemon has not been obtained in this save file cannot be withdrawn" Is the error im getting with them Really sucks i spent money and time on the event to only it being locked untill i have it in my sword account somehow

  • engellisthename
    engel (@engellisthename) reported

    @PokemonGoApp Please fix the gen6 catch rates 🙏🏻

  • mad_moiiselle
    tanny 🐺☃️ feeling destiel feels (@mad_moiiselle) reported

    @NianticHelp @PokemonGoApp can you please look into the game, it keeps crashing for me every 2 minutes, I can‘t even fight in the arenas, my game crashed 4 times just now. Updates won't fix it either and I'm very sure it's not my phone that's the issue

  • iDubbbbbbbzz
    BobbiBobbertson (@iDubbbbbbbzz) reported

    @PokemonGoApp Jesus niantic, of course they release shiny snivy outside of community day. WTF is there problem? Seriously, community days have been trash for a year now.

  • Vosia5
    Vosia (@Vosia5) reported

    @PokemonGoApp I still want machop for xl candy since to level up I need to power up three Pokemon level 50 but I really would have preferred you guys to put snivy in community instead of a normal event. I suppose though the pattern's been broken since swinub so I'm not surprised.

  • Shafi_Q
    Mohamad Shafiq ™ (@Shafi_Q) reported

    Server down,again? @PokemonGoApp @NianticHelp

  • AlexCollins10
    Alex Collins (@AlexCollins10) reported

    @PokemonGoApp How about we fix the adventure sync before we all go crazy...

  • hristianpetkov
    hristian petkov (@hristianpetkov) reported

    @NianticHelp Don't mention providing support to HPWU when it's been months and months since the last points of interest were synced there and it still hasn't been fixed where as a problem like that in pokemon go would get solved in a week.

  • Onohowenow
    Maviian (@Onohowenow) reported

    @PokemonGoApp @PokemonGoApp @NianticHelp Fix the vanilite catch rate now. Its so frustrating that I cant even catch it with Golden Razz+Platinum Ice Medal + Ultra Ball + Great curvethrow (its impossible to get excellent)

  • Thejnn1
    Thejnn (@Thejnn1) reported

    @PokemonGoApp We want a refund for all the wasted premium raid passes not rewarding x2 xp from raids being not properly coded working only on remote passes. With lucky egg + 2x xp we got only 26.000 xp .Niantic ripped me off not delivering what they promised Niantic is a STEAL type pokemon 👎

  • MarisaHopeFord
    Marisa Salazar (@MarisaHopeFord) reported

    @PokemonGoApp @NianticHelp Where is this 2x raid xp? I have done a ton of raids, went through lucky eggs and am not getting the full 2x xp! Please fix this! A lot of people are having this problem!

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