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Pokémon GO

Pokémon GO Outage Map

The map below depicts the most recent cities worldwide where Pokémon GO users have reported problems and outages. If you are having an issue with Pokémon GO, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Pokémon GO users affected:

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Pokémon Go is a free-to-play, location-based augmented reality game developed by Niantic for iOS and Android devices.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Dallas, TX 1
Rolândia, PR 1
São José do Rio Preto, SP 1
João Pessoa, PB 1
Guarulhos, SP 1
Staten Island, NY 1
Marseille 01, Provence-Alpes-Côte d'Azur 1
Birmingham, AL 1
Magnolia, TX 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Pokémon GO Issues Reports

Latest outage, problems and issue reports in social media:

  • Suzl92
    Susie Leigh (@Suzl92) reported

    @PoGoMiloUK @PokemonGoApp It’s sad that we have to do this every graphic because there’s always an error somewhere. My guess is the shiny genesect

  • brdlady45
    Pam Anderson-Dukes (@brdlady45) reported

    @HoodieBohm @PokemonGoApp @NianticHelp They are aware of the issue and they are “working on it“

  • imcrazy08
    imcrazy08 (@imcrazy08) reported

    anyone else's @PokemonGoApp adventure sync feature NOT working? #PokemonGO @NianticHelp

  • CrowdAssassin
    phil beep/bop/boop (@CrowdAssassin) reported

    Thanks @NianticLabs @NianticHelp @PokemonGoApp you stupid constant freezing load screen has caused me to miss a raid because I couldn't get logged on, and missed a rare spawn. So thanks for your stupid broken game

  • Bossuk3
    Bossuk (@Bossuk3) reported

    @DemonEmperorV @knowhereOrThere @PokemonGoApp Maybe I should not use big words as your obviously having trouble concentrating. You should put your phone down and maybe sit in a dark room for a while. Poor little boy

  • repircolis
    Repircolis the Salamence@BLM/LGBTQA/ISTANDWITH🇺🇦 (@repircolis) reported

    @NianticHelp @PokemonGoApp @thetrainerclubb Players are reporting their purchased Global GO Fest ticket was removed. My trainer's included. Please fix? Also #HearUsNiantic #HearUsNiantic2

  • emoney373
    Eman (@emoney373) reported

    @PokemonGoApp Turn off adventure sync and don't spend money till they fix this game!

  • _xoxoguy
    i,xoxo (@_xoxoguy) reported

    Hello Niantic I've been having a problem for 2 years now: I lost my Pokémon Go account :( I lost it because I had it linked to a Google account, but I lost that email; it was deleted, so I can't log into my PG account. @PokemonGoApp

  • biomad2022
    Rog Ag (@biomad2022) reported

    @manwithouteyes @PokemonGoApp There really werent that many issues outside of that area

  • Poke_Breakfast
    Prof. Spruce (@Poke_Breakfast) reported

    Niantic actively trying to prove they don't actually want to make games fun. #HearUsNiantic @NianticLabs @PokemonGoApp @NianticHelp Can you guys fix the bug in the game where it's bad? Thanks.

  • Scruff_D_Dogg
    Scruff_D_Dogg (@Scruff_D_Dogg) reported

    @PokemonGoApp my special research on stage 3 for A Mystic Hero reset. I only needed 2 more candies. How are you going to fix this?

  • Davidbampoke90
    David Ling (@Davidbampoke90) reported

    @NianticHelp @NianticLabs @PokemonGoApp Niantic, I hope just terminated this pogo game if Niantic don't want to fixed problem occurred and not making the game smooth. I know Niantic is multi-millionaire then so what. Only addicted players play pogo game.

  • Spyro91republic
    Spyro91republicdragonknight DUSRA (@Spyro91republic) reported

    @MMAGoddess @PokemonGoApp It’s ok go and enjoy but remember hypocrite is a fact but like I say buying tickets is not going to solve the problem of niantic. Those pases will be high rual players and disabilities we’ll be left behind so good luck and enjoy us we be behind and quit

  • Dovahkiin719
    Adan (@Dovahkiin719) reported

    @PokemonGoApp @NianticHelp Normally when I get a second gift from my buddy pokemon I will also get another bonus heart but that is not happening now and I'm pretty sure it's because of this event. Come on man. Same issue on my brothers account

  • RealTurkC
    MOAT (@RealTurkC) reported

    @FilipazzoJ @PoGoMiloUK @PokemonGoApp There’s no error about the start/end times. Start date and end date are NOT on the same day. lol

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