Pokémon GO

Pokémon GO Outage Map

The map below depicts the most recent cities worldwide where Pokémon GO users have reported problems and outages. If you are having an issue with Pokémon GO, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Pokémon GO users affected:

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pokemon-go Hero Image

Pokémon Go is a free-to-play, location-based augmented reality game developed by Niantic for iOS and Android devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Portland, OR 2
Kolkata, WB 1
Hamilton, ON 1
Allendale, MI 1
Janesville, WI 1
Alfortville, Île-de-France 1
Porta Westfalica, NRW 1
Guadalajara, JAL 1
Cambrai, Hauts-de-France 1
Westfield, NJ 1
Denton, TX 1
Chicago, IL 1
New York City, NY 1
Cancún, ROO 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Pokémon GO Issues Reports

Latest outage, problems and issue reports in social media:

  • anandashish21 Ashish Anand (@anandashish21) reported

    Plus the response time in mini-game during charge moves has gotten so slow that I barely get a great. This all issues has been like this since the last 3-4 updates. I don't do pvp anymore cause of it. Please solve it soon. @NianticHelp @PokemonGoApp

  • depressedlapras depressedlapras (@depressedlapras) reported

    @KaitoNolan @NianticHelp @PokemonGoApp that and this most recent update are really taking enjoyment out of the game for me right now, my game randomly crashes and i have to log out just to be able to get back in. it’s like they don’t fix anything and just add bugs for updates.

  • ClauMione Clau (@ClauMione) reported

    @PokemonGoApp Hey @NianticHelp @PokemonGoApp My friends list has 383 friends and when I add someone it appears as a full list, the maximum should be 400. I have this problem for 3 months.

  • cappypolaron Cappy (@cappypolaron) reported

    Its just a hunch, but suspect my frequent disconnects from @PokemonGoApp is because Unite’s release is overtaxing the @Pokemon Trainer Club login servers.

  • Hippeux_YT Hippeux (@Hippeux_YT) reported

    @PokemonGoApp My game is not opening fix the problem please I want to play Pokémon go

  • RealMrSylveon Mr. Sylveon (@RealMrSylveon) reported

    @PokemonGoApp fix the ban issue... just saw Poke AK video... also Sylveon with wings please!

  • jen_gearsolid Jennifer Gearsolid (@jen_gearsolid) reported

    @banta_roberts @PokemonGoApp The only ban I received was the inability to be able to update the app with my account. My foster sisters were playing on my account and used a website where you could find a pokemon's exact location around you. I had to appeal to fix it. So-

  • zysc0 CR4ZYSC0TSM4N (@zysc0) reported

    @NianticLabs banned hundreds of trainers the other day for spending too much money on their game. Now their game is broken and glitchy with a lot of bugs. Worst ******* idiots running a company there ever was #pokemongoapp #PokemonGO #TeamInstinct

  • TinyTigerXO Amy (@TinyTigerXO) reported

    @PokemonGoApp Can you please fix the position where Dialga is on the catch screen? Dialga is not centered and it's throwing us off. This is a serious problem for those who like things lined up. TIA @NianticHelp

  • YTDJEnder Ender (@YTDJEnder) reported

    @Verizon @PokemonGoApp I would celebrate, but my entire family have had their service cutting out at random times. Fix your network

  • Christo98879232 Chris_361 (@Christo98879232) reported

    @PokemonGoApp Fix your Server

  • mikestinctively All your mace are belong to us - 🌠 (@mikestinctively) reported

    @DeadHayden @PokemonGoApp If you read my post you'd have seen that I'm open to starting again in the future if problems get fixed improvements are made.

  • DavidAd97423135 David Adkins (@DavidAd97423135) reported

    @PokemonGoApp Sort your servers out had network error last few days and lost 3 remote passes

  • Chirikistan Chiriko (@Chirikistan) reported

    @tastybrie @NianticHelp @PokemonGoApp Last year it happened to me too, I didn't update my iOS for a while and I got a ban. It lasted 2-3 days before I got my account back. I hope your problem will be solved soon too!

  • Kaiser_Orange Kaiser von Doge (@Kaiser_Orange) reported

    @CreativeSubName @Geo8t @PokemonGoApp Don't ask me, I don't really care about it. All I know is who thinks it's a problem

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