Pokémon GO

Pokémon GO Outage Map

The map below depicts the most recent cities worldwide where Pokémon GO users have reported problems and outages. If you are having an issue with Pokémon GO, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Pokémon GO users affected:

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Pokémon Go is a free-to-play, location-based augmented reality game developed by Niantic for iOS and Android devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 2
Mérida, YUC 1
Durham, NC 1
Campinas, SP 1
Buenos Aires, CF 1
Chicago, IL 1
Houston, TX 1
Holbæk, Region Sjælland 1
Västerås, Västmanlands län 1
Tiffin, OH 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Pokémon GO Issues Reports

Latest outage, problems and issue reports in social media:

  • RichBecky1 Becky Richardson (@RichBecky1) reported

    @Solarfairy @PokemonGoApp I bought one for my 80 year old disabled husband’s birthday (who loves to play) and already not working. Very upsetting!

  • EireneVapor Eirene Vapor (@EireneVapor) reported

    @cmillan_1 @PokemonGoApp I got one of them too but I was working a lot so couldn't get out and play much

  • leecheeyung Lee Chee Yung (@leecheeyung) reported

    @Monstars50 @PokemonGoApp YES When All Pokémon GO content creator work together complain same issues.

  • vikarpalmi Vikar Palmi Palmarsson (@vikarpalmi) reported

    @NianticHelp Niantic i was playing pokemon go i was raiding garentena i saw the shiny then the game crasht and i was loading back in and it disapeard Can you seand me the shiny? If you can and fix this gitch so this doesn't Happen to other people.

  • Gone_lncognito ☆Incognito☆ (@Gone_lncognito) reported

    @NianticHelp Can you fix this issue? I don't need 130 extra pokemon go friends that are from pikmin bloom. It's totally unnecessary. I add specific players to pokemon go that actually play the game. Most gifts have gone unopened almost a year now.

  • kumoritxt 👑𝒌𝒖𝒎𝒐𝒓𝒊 (@kumoritxt) reported

    got into pokemon go again within the last couple months. been hardcore grinding and @KarnaTTN quit since the last time i was mega active. bruh if you see this please login and open the gift i sent you so i can get that juicy 10k xp pleaseeeeeee 😩🙏🏻

  • MoraigMonkey Mummy Monkey (@MoraigMonkey) reported

    @NianticHelp I'm trying to reset my daughter's Niantic Kids password so that she can sign in to Pokemon Go on her new phone but it isn't sending me a reset email.

  • ShinyLuckFairy Shiny Luck Fairy (@ShinyLuckFairy) reported

    @PokemonGoApp Incense isn’t working properly during Spotlight hour

  • 1pokemonfan1 1pokemonfan (@1pokemonfan1) reported

    @PokemonGoApp The only reason remote passes can't be used on local raids must be because you are worried people will accidentally use them instead of green passes if both could work for local raids. Easy fix: Give a warning saying are you Sure you want to use a remote raid locally? Done.

  • Alec_Orens_ 👽ĀŁĖČ👽 (@Alec_Orens_) reported

    Hey @PokemonGoApp @NianticHelp fix your game 🙃 go plus devices still won’t connect back.

  • MINIMCMLXXXVII1 MINIMCMLXXXVII (@MINIMCMLXXXVII1) reported

    Looks like the new update for @PokemonGoApp Version 0.253.0-G-64 has broken the catching circle from Giratina. Damn, I wasted a few remote passes cause I wanted to help friends in earlier time zones 😔 @NianticHelp

  • _Jamesloock_ yourmumluvsjames (@_Jamesloock_) reported

    @HW87760_en @PokemonGoApp Yeah I keep hearing about it happening I wonder what the issues is.

  • Whoreal52649819 Whoreallycares (@Whoreal52649819) reported

    @PokemonGoApp Why don't people realize niantic turned off goplus. It was never broken accept people caught wrong pokemon. Interesting riggt.

  • Tsunayoshi1987 Dante The Last TimeLord (@Tsunayoshi1987) reported

    @edwinpeters22 @TrainerDaasC @PokemonGoApp Sure they can set storage to 1 million... eventually you will have the same problem if you never manage your mons...

  • HW87760_en CantFindAProperName (@HW87760_en) reported

    @_Jamesloock_ @PokemonGoApp Getting the same error since last night. I have to lock bag in, google ask for permissions, etc.

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