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Pokémon GO

Pokémon GO Outage Map

The map below depicts the most recent cities worldwide where Pokémon GO users have reported problems and outages. If you are having an issue with Pokémon GO, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Pokémon GO users affected:

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Pokémon Go is a free-to-play, location-based augmented reality game developed by Niantic for iOS and Android devices.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Nova Iguaçu, RJ 1
Porto Alegre, RS 2
Fortaleza, CE 1
São Paulo, SP 8
Tijucas, SC 1
Rio de Janeiro, RJ 3
Curitiba, PR 2
Recife, PE 1
São Gabriel do Oeste, MS 1
Concord, CA 1
Badalona, Catalonia 1
Dartmouth, NS 1
Videira, SC 1
Votuporanga, SP 1
Seattle, WA 1
Goiânia, GO 1
Santo André, SP 1
Foz do Iguaçu, PR 1
Funchal, Madeira 1
Paris, Île-de-France 10
Itajubá, MG 1
Ribeirão Preto, SP 1
Sousa, PB 1
Maceió, AL 2
Los Angeles, CA 1
Aracruz, ES 1
Tulle, Nouvelle-Aquitaine 1
Americana, SP 1
Assis, SP 1
Évron, Pays de la Loire 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Pokémon GO Issues Reports

Latest outage, problems and issue reports in social media:

  • SnowrooAUS
    Snowroo (@SnowrooAUS) reported

    @PokemonGoApp I’m +10 and we still had issues ffs

  • senorkro
    Rusty Shackelford (@senorkro) reported

    @ReFa @SpoofinAlly @PokemonGoApp Same in Seattle last year, no issues at all

  • Saralup
    Anhel (@Saralup) reported

    @PokemonGoApp I opened the app and I got a 3x Streak Broken and 'A Mystic Hero' research was cleared. Is that a bug?

  • pixieslovecrows
    Pixieslovecrows (@pixieslovecrows) reported

    @biomad2022 @manwithouteyes @PokemonGoApp I'm EST and had a ton of issues. One in my group never got into any of the 3 raids we tried to do. The first and 3rd raid froze for everyone. We had to spend the first 10 minutes trying to get the raid to load. The 3rd raid we all lost our passes.

  • Rioluwu_
    Rioluwu~ (@Rioluwu_) reported

    @JimmaBanks @NianticLabs @PokemonGoApp **** the remote raid issues, they hardly matter as much in my eyes.. tho yes, it is quite annoying for the price change specifically. What annoys me is their mindset when they make an error on blog/infographic about a bonus, and instead of being kind and letting us have it.. yeah

  • keklar
    Mark (@keklar) reported

    @PokemonGoApp We all had issues, it was a mess

  • MannyCFC26
    manuela matern (@MannyCFC26) reported

    @pokemongoappuk When are you going to sort the adventure sync issue? Mine has not worked for weeks! I'm not allowed to have my phone on at work, walking 10,000 steps every day. Yet you are not acknowledging the issue!! #PokemonGOApp

  • imcrazy08
    imcrazy08 (@imcrazy08) reported

    anyone else's @PokemonGoApp adventure sync feature NOT working? #PokemonGO @NianticHelp

  • Joo0ooony
    Joo0ooo (@Joo0ooony) reported

    @PokemonGoApp @NianticHelp So with the "A Mystic Hero" special research, I logged on and two popups saying streak broken appeared. I checked all of my progress for the 3rd part of this special research has been reset, even though I finished 2 out of those 3 objectives. Odd...?

  • ZenonKarr
    When do I not see you? ✨💚 (@ZenonKarr) reported

    @PokemonGoApp @NianticLabs @NianticHelp excuse me fix adventure sync! You wanted people to go and now adventure sync is busted??

  • Vincent_81
    Ian vincent (@Vincent_81) reported

    @DesmondPeach1 @PokemonGoApp Each gym only gets one elite raid. When the system's working correctly, you'll get one of those time slots at random. Which is probably worse for you than being able to plan for 11am well in advance.

  • biomad2022
    Rog Ag (@biomad2022) reported

    @pixieslovecrows @manwithouteyes @PokemonGoApp Idk. Had 20+ in our raid group and no one had a single issue.

  • DarzOSRS
    Darz 🇳🇿 (@DarzOSRS) reported

    @Frankschoo1 @manwithouteyes @PokemonGoApp We got a makeup day the next day (Sunday) after they were botched on the Saturday. The error still happened at the 11am raids and rendered them unattemptable. We saw some very frustrated players that day

  • MaxKing89465407
    *** Ketchup (@MaxKing89465407) reported

    Heavily displeased with how Pokémon Go arena has been working lately. I have yet to break my 25 game losing streak, every battle the enemy goes first with charged attack, while I pressed the FULLY CHARGED button 5 times before. Takes away every last bit of fun. @PokemonGoApp

  • Myck59320134
    Myck (@Myck59320134) reported

    @PokemonGoApp We all had problems with your broken raids #HearUsNiantic

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