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Pokémon GO

Pokémon GO Outage Map

The map below depicts the most recent cities worldwide where Pokémon GO users have reported problems and outages. If you are having an issue with Pokémon GO, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Pokémon GO users affected:

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Pokémon Go is a free-to-play, location-based augmented reality game developed by Niantic for iOS and Android devices.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Guarulhos, SP 1
Staten Island, NY 1
Marseille 01, Provence-Alpes-Côte d'Azur 1
Birmingham, AL 1
Magnolia, TX 1
Exeter, PA 1
Blackburn, England 1
Athens, Attica 1
Hackensack, NJ 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Pokémon GO Issues Reports

Latest outage, problems and issue reports in social media:

  • Sigilynk
    Rae Sigilynk @ please patch Sonic Origins (@Sigilynk) reported

    @maxigregrze @NianticHelp @PokemonGoApp God that's terrible. I can't think of any other mobile game that's so bad at compensation and apologising for errors

  • lonesoldier2000
    Lone (@lonesoldier2000) reported

    @PokemonGoApp your app just said streak broken and reset all my progress on all SPECIAL researches I had. What streak?! None of the ones I had required a streak of any kind. 😡😡

  • Dovahkiin719
    Adan (@Dovahkiin719) reported

    @PokemonGoApp @NianticHelp Normally when I get a second gift from my buddy pokemon I will also get another bonus heart but that is not happening now and I'm pretty sure it's because of this event. Come on man. Same issue on my brothers account

  • aradosin
    aradosin ( Marc Arthur) (@aradosin) reported

    @PokemonGoApp Im having issues on my account when trying to power up my pokemon. Its been happening for 3 days now and I have tried reloading the app to see if it fixes the issue but nothing seems to work.

  • DemonEmperorV
    DemonEmperorVoid (@DemonEmperorV) reported

    @JHomes15 @PokemonGoApp “For the radius issue you had to stand practically on top of the stop in order to spin it” Push that lie 👍

  • TheUncleBob
    UncleBob (@TheUncleBob) reported

    @PokemonGoApp THIRD you have the ability to automatically add the bundle to player's accounts. Players who were logged in for the initial mess. Players who are in a particular geofenced area. Or, ****, every single player has dealt with this game's bugs, errors, and crashes. (4/rant)

  • TCewulka78
    thomas cewulka (@TCewulka78) reported

    @PokemonGoApp Wow I had issues too and lost raid passes attempting to do these and no refunds or free gifts for my frustrations...

  • repircolis
    Repircolis the Salamence@BLM/LGBTQA/ISTANDWITH🇺🇦 (@repircolis) reported

    @NianticHelp @PokemonGoApp @thetrainerclubb Players are reporting their purchased Global GO Fest ticket was removed. My trainer's included. Please fix? Also #HearUsNiantic #HearUsNiantic2

  • Rhodanite
    Rhodanite (@Rhodanite) reported

    @ScrubLordYT_ @saltydawg067 @PokemonGoApp We had so many issues at the 11am raid. Then people couldn't find raids at 2 and 5 because the majority were at 11 am. Not even sure I'll bother with the make up event because I'm not gonna waste any raid passes.

  • SummerSurfBreak
    Jon Cooper (@SummerSurfBreak) reported

    @MadduxBrent @MikeNerdlaw @PokemonGoApp That's the problem is that this fatso spams the same thing again just to stay relevant, not doing anything to support the community, and paying Niantic the big bucks.

  • Kalessin64
    Kalessin64 (@Kalessin64) reported

    @GrantNAlex @PokemonGoApp @NianticLabs I think the main problem now is that its not 5 won remote raids/day, its 5 started raids. If you are kicked out when raid starts, game freeze or you fail the raid and have to re-invite, all those attempts are counted against the 5/day

  • EdgardoIlagorre
    ESRI713 (@EdgardoIlagorre) reported

    @Tacoguy01 @PokemonGoApp That’s the problem. I don’t know what coding they are using for Elite raids but it’s not working. My thought is that it’s the same coding for EX raids because they only pop up in EX gyms, so why not bring back EX RAIDS

  • emoney373
    Eman (@emoney373) reported

    @PokemonGoApp Turn off adventure sync and don't spend money till they fix this game!

  • CrowdAssassin
    phil beep/bop/boop (@CrowdAssassin) reported

    Thanks @NianticLabs @NianticHelp @PokemonGoApp you stupid constant freezing load screen has caused me to miss a raid because I couldn't get logged on, and missed a rare spawn. So thanks for your stupid broken game

  • DSTheBest2477
    DSTheBest (@DSTheBest2477) reported

    Anyone else randomly get their #PokemonGOApp uninstalled? Went out and did the Stunfisk event, my phone died and when I got back to charge my phone app was uninstalled. And when I reinstalled it didn't ask for login info, it just logged in

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