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Pokémon GO

Pokémon GO Outage Map

The map below depicts the most recent cities worldwide where Pokémon GO users have reported problems and outages. If you are having an issue with Pokémon GO, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Pokémon GO users affected:

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Pokémon Go is a free-to-play, location-based augmented reality game developed by Niantic for iOS and Android devices.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Dammarie, Centre 1
Barcelona, Catalonia 1
Bordeaux, Nouvelle-Aquitaine 1
Paris, Île-de-France 1
Ponta Grossa, PR 1
Várzea da Roça, BA 1
Dallas, TX 1
Rolândia, PR 1
São José do Rio Preto, SP 1
João Pessoa, PB 1
Guarulhos, SP 1
Staten Island, NY 1
Marseille 01, Provence-Alpes-Côte d'Azur 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Pokémon GO Issues Reports

Latest outage, problems and issue reports in social media:

  • DarzOSRS
    Darz 🇳🇿 (@DarzOSRS) reported

    @Frankschoo1 @manwithouteyes @PokemonGoApp We got a makeup day the next day (Sunday) after they were botched on the Saturday. The error still happened at the 11am raids and rendered them unattemptable. We saw some very frustrated players that day

  • TheUncleBob
    UncleBob (@TheUncleBob) reported

    @PokemonGoApp THIRD you have the ability to automatically add the bundle to player's accounts. Players who were logged in for the initial mess. Players who are in a particular geofenced area. Or, ****, every single player has dealt with this game's bugs, errors, and crashes. (4/rant)

  • DarzOSRS
    Darz 🇳🇿 (@DarzOSRS) reported

    @manwithouteyes @PokemonGoApp We got error 36 on the day, and then again on the make up day. i.e. My flatmate and I went out both days and drove around the city trying to find anyone who was playing, and when we did we couldn't even join the raid lobby. We didn't even get a chance to fight or catch it.

  • Tacker_of_life
    Selena Triple M (@Tacker_of_life) reported

    @PhatedFool @PokemonGoApp I live in the US. The problem is I live in what you call a borther city. My city is a place where drug trafficking happens and gang activity is also common. Nothing violent thank heavens. That's why they passed that policy or law, whatever they call it.

  • Bossuk3
    Bossuk (@Bossuk3) reported

    @DemonEmperorV @knowhereOrThere @PokemonGoApp Maybe I should not use big words as your obviously having trouble concentrating. You should put your phone down and maybe sit in a dark room for a while. Poor little boy

  • shep88_
    Shep88 (@shep88_) reported

    @pokemongoappuk @PokemonGoApp @NianticHelp The state of the game is extremely bad at the moment. GBL keeps desyncing and is a complete mess. Please fix this game!!

  • Peteee_20
    Peteee👀 (@Peteee_20) reported

    @TheSorites @PokemonGoApp And why would we want events all month? Its good to not have just event spamming all the time, people can slow down and do other stuff.

  • _xoxoguy
    i,xoxo (@_xoxoguy) reported

    @PokemonGoApp Hello I've been having a problem for 2 years now: I lost my Pokémon Go account :( I lost it because I had it linked to a Google account, but I lost that email; it was deleted, so I can't log into my PG account.

  • Chugoldenboy
    Angel E. Herrera (@Chugoldenboy) reported

    @manwithouteyes @PokemonGoApp Because unlike other Timezones their Elite Raids were locked. Niantic did a Make Up the next day and again they were locked They were affected twice and the rest had mostly connectivity issue. Reason their making a Make up next month

  • ToxicMailman
    Ethan (@ToxicMailman) reported

    @NianticHelp @PokemonGoApp The mystic hero special research just reset to the beginning of day 3 saying my streak was broken. If you’re gonna downgrade your app at least make sure the thing works how you intended

  • jultar4001
    JULTAR400 (@jultar4001) reported

    @VerboseVagrant @PokemonGoApp basically they need time to fix **** expecting them to snap their fingers and automatically fix everything is just not possible

  • Saralup
    Anhel (@Saralup) reported

    @PokemonGoApp I opened the app and I got a 3x Streak Broken and 'A Mystic Hero' research was cleared. Is that a bug?

  • Rhodanite
    Rhodanite (@Rhodanite) reported

    @ComicVito92 @PokemonGoApp I'm not even bothering. I'm 99 percent sure they can't fix what they broke the last two times.

  • garysworldpc
    garysworldpodcast (@garysworldpc) reported

    @PokemonGoApp @niantichelpjp and you guys realize it's POURING RAIN in the GTA today right? HOW are we supposed to be able to go out to play? We SHOULD be able to use our incense, but it's NOT working. Hello? I'm tired of being ignored, I'd like some help here.

  • Dovahkiin719
    Adan (@Dovahkiin719) reported

    @PokemonGoApp @NianticHelp Normally when I get a second gift from my buddy pokemon I will also get another bonus heart but that is not happening now and I'm pretty sure it's because of this event. Come on man. Same issue on my brothers account

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