Pokémon GO

Pokémon GO Outage Map

The map below depicts the most recent cities worldwide where Pokémon GO users have reported problems and outages. If you are having an issue with Pokémon GO, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Pokémon GO users affected:

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Pokémon Go is a free-to-play, location-based augmented reality game developed by Niantic for iOS and Android devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Puebla, PUE 2
Brooklyn, NY 2
Holywell, Wales 1
Jewar, UP 1
Secaucus, NJ 1
Valencia, Comunitat Valenciana 1
Santiago de Compostela, Galicia 1
Columbia, SC 1
Atlanta, GA 1
Evanston, IL 1
New Haven, CT 1
Clarksburg, MD 1
Suwałki, Województwo Podlaskie 1
Jersey City, NJ 1
Pyeongtaek, Gyeonggi-do 1
Zaragoza, Aragon 1
Prescott Valley, AZ 1
Waterloo, ON 1
Sweetwater, TN 1
Pymble, NSW 1
Berlin, Land Berlin 1
Woerden, ut 1
Sacile, FVG 1
Oceano, CA 1
Tuscaloosa, AL 1
Waynesville, NC 1
Bucharest, București 1
Bogotá, Distrito Capital de Bogotá 1
Cuauhtémoc, CDMX 1
Kingsport, TN 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Pokémon GO Issues Reports

Latest outage, problems and issue reports in social media:

  • GreywolfMusings Michael Greywolf (@GreywolfMusings) reported from Dallas, Texas

    @IncitingARiot @NianticLabs @NianticHelp @HPWizardsUnite @PokemonGoApp My brother lives in rural Missouri and has the same issue. He can only play at work and even then it’s extremely limited.

  • _ShannonCarney_ ShannonAliciaCarney (@_ShannonCarney_) reported from Avondale, Arizona

    @NianticHelp @goomey_ I've had problems with Pokemon go on and off for the past year since I've been playing it and I have spent more money than I care to share on the game. I've only ask for help like twice and both times they shot me down. I don't understand it.

  • GQDang GQDang (@GQDang) reported from Des Moines, Iowa

    The Galar region is a joke. Sword/Shield will unfortunately get sales, but I really hope they fix all the problems in a Sword2/Shield2 release. Have fun playing with a premium version of Pokemon Go, but with much less Pokemon.

  • gene7cole Giine (@gene7cole) reported from Vancouver, British Columbia

    So anyway yeah, I just think people are focusing on the wrong problem. Having a smaller and selected Pokedex is great, but in a world where we follow game news for years before their release this means we're gonna feel like our Pokemon are mid-coinflip on whether they stay or go

  • rejsmont Radoslaw Ejsmont (@rejsmont) reported from Paris, Île-de-France

    @PokemonGoApp serious game issues in Paris :(

  • GlintofSilver_ Gym Leader Nessa |𝔾𝔾𝔾| (@GlintofSilver_) reported from London, England

    30% Okay I'ma go! let's see how much my followers have in common with me 👀: 10% Final Fantasy 10% Nier Automata 10% Uncharted 10% Tomb Raider 10% Crash Bandicoot 10% Pokemon 10% Persona 10% Horizon Zero Dawn 10% Sims 10% GTA

  • tabrahao Capitão América (@tabrahao) reported from São Paulo, São Paulo

    @NianticHelp I Just can't play Pokemon Go or Wizards Unite because I'm having connection problem every time and this is so annoying!#PokemonGo #WizardsUnite

  • Ketto3D Kirk (@Ketto3D) reported from Klahanie, Washington

    @barefootmatthew Same problem as pokemon go, not surprising really

  • Cian_Aidan Cian (@Cian_Aidan) reported from Fareham, England

    @HPWizardsUnite @wbgames @PokemonGoApp It is not working on my S10+

  • Coolydiaz Mario Diaz (@Coolydiaz) reported from Staten Island Junction, New Jersey

    @NianticHelp @PokemonGoApp I don’t know how rare it is to receive the sinnoh special item but, i have never gotten it since it was first released! I’ve tried everything available to me. I don’t know if this is just a me problem or it’s something others are having a issue with.

  • Dark__Fighter Flo / DarkxFighter (@Dark__Fighter) reported from Luzern, Kanton Luzern

    @NianticHelp please repair the new update 0.146.2-G for android! i can be out of pokemon go like 1-2mins and in the background the games still crush. that's not a simple thing! in the update before i haven't any problems with it! #PokemonGO #fixthesystem

  • tattedprinc3ss bobby flay me alive (@tattedprinc3ss) reported from Taunton, Massachusetts

    @PokemonGoApp fix adventure sync

  • KevinTheGOAT85 Kevin Krug (@KevinTheGOAT85) reported from Oak Creek, Wisconsin

    @NianticHelp Perhaps you can help me with this issue...when trading Pokémon on the @PokemonGoApp with my brother, NEITHER of us are getting the candy that is supposed to come with the trade, even when the mons are from far away! We’re updated, tried uninstalling/reinstalling, etc

  • MzChaos23 Dia DiRosa (@MzChaos23) reported from Willoughby, Ohio

    @PokemonGoApp App is not working for my husband, my son and myself

  • randiitog RussFTL (@randiitog) reported from Rhyl, Wales

    Problem with not being a very geeky geek is everyone who isn't thinks you probably are, and everyone who is knows you're not. I mean, i often play Pokemon Go... geeky right... til you end up by coincidence in the company of actual players who talk elvish or something..

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