Pokémon GO

Pokémon GO Outage Map

The map below depicts the most recent cities worldwide where Pokémon GO users have reported problems and outages. If you are having an issue with Pokémon GO, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Pokémon GO users affected:

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Pokémon Go is a free-to-play, location-based augmented reality game developed by Niantic for iOS and Android devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 1
Västerås, Västmanlands län 1
Tiffin, OH 1
Kolkata, WB 1
Hamilton, ON 1
Portland, OR 1
Allendale, MI 1
Janesville, WI 1
Alfortville, Île-de-France 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Pokémon GO Issues Reports

Latest outage, problems and issue reports in social media:

  • EchoGamesOG ✈️ Echo Games 🌍 (@EchoGamesOG) reported

    @NeldaG @PokemonGoApp @NianticLabs It was broken for so many players

  • ScottW32254896 ScottW (@ScottW32254896) reported

    @NianticHelp @NianticHelp @PokemonGoApp I’ve bought the last few event tickets and this one felt like a huge letdown. Many areas reported lacking shinies for the first x hours, incense/lure despawns, and many other issues. This is unacceptable.

  • lessofme330 Amie & Willow (@lessofme330) reported

    @LOB337 @PokemonGoApp @NianticHelp Doesn’t fix mine because my settings are already automatic.

  • Zabryel Zabriel (@Zabryel) reported

    I kept running into an issue today. The incense spawned Pokémon continually ran away as soon as I clicked on them. Especially in the first hour. It was weird. They wouldn’t even populate into a catch phase @PokemonGoApp @NianticHelp. Not sure if anything needs to be checked out…

  • Cpthook623 Niantic’s troll (@Cpthook623) reported

    @PokemonGoApp No one is coming back next year! Do a free redo and listen to your community. For ONCE IN YOUR LIVES!!!!! LISTEN TO US!!! We are sick of you ******* us over with what are supposed to be good events. You wanna block me ban me go ahead. I don’t care! Just fix your game please!!!!

  • phirobunny Phiro (@phirobunny) reported

    @missmaplewolf @PokemonGoApp @NianticHelp I'm hearing a lot of people who noticed similar issues. It's nice knowing that it wasn't just personal bad luck, but honestly so frustrating and upsetting considering the price of the ticket.

  • LuckyCamTechJay TechieJay (@LuckyCamTechJay) reported

    @PokemonGoApp Activate effective and working incense for the player base. These premium items did not work during a premium and ticketed event. Disappointed with the day 1 outcome as event spawns were missed. Hope more than a box of incense is approved as a makeup and day 2 is better.

  • 04Feces K MP (@04Feces) reported

    @PokemonGoApp Did you seriously tell everyone to activate their incense when there is a known issue with incense right now. You all are horrible.

  • ScottW32254896 ScottW (@ScottW32254896) reported

    @ReFa @PokemonGoApp See my other tweet here about my early shiny count. Asking other locals now. A few had the same issue it seems. I’m not complaining, but 0 shinies for 3+ hrs then they start popping seems very odd. I spread my raids out and didn’t go all in on them early so that is not it either.

  • dankus__ Dankus__ (@dankus__) reported

    @PokemonGoApp Fix low shiny rate plzzzz 🙏

  • xDaveHavokx Dave Havok (@xDaveHavokx) reported

    @PokemonGoApp After the disaster from Day 1, it’s quite clear that you pulled nearly all your resources to focus on @playperidot development. This event was full of bugs and no new content other than palette swapped assets that were finished months ago. Fix this for Day 2!!

  • DrCoome99494360 Dr Coomer (@DrCoome99494360) reported

    @PokemonGoApp @TheHunt30 Problems with go fest this year: -Shiny rates were absolute crap -Spawns were meh -Incense wasn't working -"Higher shiny rates" apparently means 5 on day 1 if you're lucky

  • HumiraChic Humera Sheikh (@HumiraChic) reported

    @PokemonGoApp I am in IT and it’s obviously you guys 💯 do not test your events EVER! If you had tested out this event in a beta version and played for 8 hours like we did you would have seen all your problems. I want my money back. I basically paid $15 for a shiny karablast.

  • fattt0ny Clayton (@fattt0ny) reported

    a fix in pokemon go for people who live in bumfuck nowhere: a single, instance based, moveable-once-per-year pokéstop that you can drop wherever you want. would be perfect. maybe even make it not as good as a normal stop for balancing. but it would be nice for us rural folk lol.

  • amlang11238 Amber Lang (@amlang11238) reported

    @PokemonGoApp Are you serious? Incense is broken AF. I hope you are planning to refund EVERYONE who paid for this sham of an "event"

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