Pokémon GO

Pokémon GO Outage Map

The map below depicts the most recent cities worldwide where Pokémon GO users have reported problems and outages. If you are having an issue with Pokémon GO, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Pokémon GO users affected:

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pokemon-go Hero Image

Pokémon Go is a free-to-play, location-based augmented reality game developed by Niantic for iOS and Android devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Västerås, Västmanlands län 1
Tiffin, OH 1
Kolkata, WB 1
Hamilton, ON 1
Portland, OR 1
Allendale, MI 1
Janesville, WI 1
Alfortville, Île-de-France 1
Porta Westfalica, NRW 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Pokémon GO Issues Reports

Latest outage, problems and issue reports in social media:

  • EndeavourJames James Heaton (@EndeavourJames) reported

    @NianticHelp @PokemonGoApp my friends list won't load and I'm out of Pokeballs on Shinx Community Day! I have shut down the app, restarted my phone, nothing works! Please fix this for me!

  • videobandit D.Shaw (@videobandit) reported

    I really want to thank @PokemonGoApp for making my #comnunityday useless by giving me errors in loading my friends lists. Unable to get 7k eggs, unable to get friendship bonuses … just lovely. Especially when I have my lucky egg on. #Shinx

  • tobuadantoq Seung Kim (@tobuadantoq) reported from Naperville, Illinois

    Dear @NianticHelp, When I was about to trade, the friend list on @PokemonGoApp was not showing and keeps saying an error message.

  • ShellLock9 ShellLock9 (@ShellLock9) reported

    @PokemonGoApp Please fix the friends list so can interact and get eggs.

  • strawmancomics David Branstetter (@strawmancomics) reported

    @PokemonGoApp I keep getting an error when loading my friend list. I reinstalled program. Same error. 9822 9499 0357 it worked once afterward and keeps giving me the error.

  • Coka_Escobar Coka Escobar (@Coka_Escobar) reported

    Fix your game @NianticHelp @PokemonGoApp No Friends List, no Spawn, full lag. 😡🤬😡🤬😡 #PokemonGo #Niantic

  • Gabo2811 Gabriel Navarro (@Gabo2811) reported from Tonalá, Estado de Jalisco

    @PokemonGoApp it’s not no working friend list! Fixed please

  • joeday9 joe day (@joeday9) reported

    @PokemonGoApp hay Niantic mabye don't screw up the friends list with loading err on the last day of the best egg even you ever have!!!spent $ on this & if you don't fix it I'm done spending $ on this game.

  • RaisingMaddox Michelle (@RaisingMaddox) reported

    @PokemonGoApp Fix the friends list now!!!!! @NianticHelp uninstalling or refreshing game data did nothing.

  • jlalvarez890 Jose Alvarez ⚔️252🛡 (@jlalvarez890) reported

    @greggom73127864 @PokemonGoApp I’m having the same issue

  • Marioo2641 Mario Olive (@Marioo2641) reported

    @PokemonGoApp fix your friends list but i just wasted an egg

  • TrishaEvenstar I Like Vaccines And I Cannot Lie 💉💉 (@TrishaEvenstar) reported

    @NianticHelp @PokemonGoApp hey 👋🏻 why am I only getting an “error” message when I go to my Friend list??? I need gifts to open, is this a glitch?

  • 222Poji Poji 222 (@222Poji) reported

    @PokemonGoApp PLEASE FIXXXX the friends list!!! Keep getting "error" and I can't add anyone to a raid or even see my friends list!!!!!😠

  • Dr_STFU1010 Derrick Brown (@Dr_STFU1010) reported

    @NianticHelp @PokemonGoApp The friends list keeps showing error and will not populate.

  • kraxydevil YM (@kraxydevil) reported

    @NianticHelp @PokemonGoApp are we fixing the fiend list issue before CD is over?? Can’t trade, cant get 7K eggs to take advantage of 1/4 distance, cant catch because I have no ***** 😡🤬

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