Pokémon GO

Pokémon GO Outage Map

The map below depicts the most recent cities worldwide where Pokémon GO users have reported problems and outages. If you are having an issue with Pokémon GO, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Pokémon GO users affected:

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pokemon-go Hero Image

Pokémon Go is a free-to-play, location-based augmented reality game developed by Niantic for iOS and Android devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Chicago, IL 2
Columbus, OH 1
Royaumeix, ACAL 1
Newark, NJ 1
Rotterdam, zh 1
Farnborough, England 1
Glasgow, Scotland 1
Great Yarmouth, England 1
Copenhagen, Region Hovedstaden 1
Los Angeles, CA 1
Saskatoon, SK 1
Mérida, YUC 1
Durham, NC 1
Campinas, SP 1
Buenos Aires, CF 1
Houston, TX 1
London, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Pokémon GO Issues Reports

Latest outage, problems and issue reports in social media:

  • iThrillzz ☊♬♪Thrillzz♪♬☊ (@iThrillzz) reported

    @PokemonGoApp This was my first community day and the ticket disappeared while I took a 20 min break. I didn’t even get to finish the day. I contacted support and have not received a response yet. Hopefully they fix the issue. Everybody else but me had a good experience.

  • SpyroPrincess12 SpyroPrincess12 (@SpyroPrincess12) reported

    @NianticHelp I only received the male Ed Sheeran avatar sweatshirt from Pokemon Go when I redeemed the code. My avatar is female and it doesn't appear in my tops for the female avatar to wear. Please fix this.

  • eziryst Eziryst (@eziryst) reported

    @GubbsOne @PokemonGoApp No dice, got an error trying to use that code. Thanks though!

  • Jonasinfoch Jonas Guex TL50 (@Jonasinfoch) reported

    @PokemonGoApp Turtwig remake Events ? Due to app crash ?

  • engineer_nerd engineer_nerd (@engineer_nerd) reported

    @PokemonGoApp Not working

  • Rrobnshell2 Robin Santos (@Rrobnshell2) reported

    @Ocampo3130 @PokemonGoApp I think it was broken for every one. Every time any of my friends or I tried to use it said error or@code expired.

  • CourtneyPurple CDromsterLupi (@CourtneyPurple) reported

    @PokemonGoApp Hi, I got the redeem code, but I receive the male hoodie and the female hoodie. Can you fix the problem thanks!! @NianticHelp

  • HakurenQc Hakuren (@HakurenQc) reported

    @PokemonGoApp hey Niantic, the code only gave me the shirt for the male avatar, not for the female one. please fix this ?

  • CrystalMariie7 Crystal Mariie (@CrystalMariie7) reported

    @PokemonGoApp Yea, except ITS NOT WORKING for half my chat! Wanna let us in on why? Android users with female users can't find hoodie in store... Let's get it together if you're gonna make a big scene over something so little. 🙄

  • Spandex2210 Stephen Merrington (@Spandex2210) reported

    @NianticLabs @PokemonGoApp @IncensedPodcast Finally a great spotlight hour -beldum. When is it? Monday lunchtime when people are working. Switch it to the weekend and please disband the bad decision team. #niantichatesfun

  • SNEAZY92 Sean Ledo (@SNEAZY92) reported

    @LeekDuck @NianticLabs @PokemonGoApp I didn't get the free event box as well and snapshots aren't working for me. I just tried it first time today and your supposed to get a glasses squirtle , nothing happened..

  • ritzg0503 Ritz (@ritzg0503) reported

    @NianticHelp @PokemonGoApp where is hoodie for female avatar? It’s been hours and no official announcement of this issue?? I even contacted via app, yup NO response. Great work😑

  • Lgbtgaymher Jørd (@Lgbtgaymher) reported

    @_LeelooDallas_ @PokemonGoApp @edsheeran Yep not working for me either. I got only the hoodie for the male avatar when my character is female. They have not addressed the issue and it's very frustrating and annoying

  • RopeBunny9 Ms.Bunny🔜 EDC2021 🎆🎡 (@RopeBunny9) reported

    @PokemonGoApp Where is the female version this really sucks why you guys just give out a code for just the guys and ive tried the other code people talking about and still can’t get it! Fix it!

  • AussieFFXIV Aussie (@AussieFFXIV) reported

    @ArrivingV @PokemonGoApp It's generally a problem with most communities . Activision/Blizzard, Nintendo, Bungie. People complain for months, even years at times about how bad the game is and yet they still support the game by buying their crap

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