Pokémon GO

Pokémon GO Outage Map

The map below depicts the most recent cities worldwide where Pokémon GO users have reported problems and outages. If you are having an issue with Pokémon GO, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Pokémon GO users affected:

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pokemon-go Hero Image

Pokémon Go is a free-to-play, location-based augmented reality game developed by Niantic for iOS and Android devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Chicago, IL 2
San José, Provincia de San José 1
Rancho Santa Margarita, CA 1
Łódź, Województwo Łódzkie 1
Columbus, OH 1
Royaumeix, ACAL 1
Newark, NJ 1
Rotterdam, zh 1
Farnborough, England 1
Glasgow, Scotland 1
Great Yarmouth, England 1
Copenhagen, Region Hovedstaden 1
Los Angeles, CA 1
Saskatoon, SK 1
Mérida, YUC 1
Durham, NC 1
Campinas, SP 1
Buenos Aires, CF 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Pokémon GO Issues Reports

Latest outage, problems and issue reports in social media:

  • Agarillobob Almost Halloween Bob (@Agarillobob) reported

    @JreSeawolf @PokemonGoApp I am so scared obstagoon is so scary for my team to fight in Ultra league, if they give him a stronger arsenal I have to change my team that's been working for me since PvP started

  • Nyax_50_Lopez NYAX #50 Lopez 🔞 commissions coming soon! (@Nyax_50_Lopez) reported

    @ValorHeroYT777 @NianticLabs @PokemonGoApp Oh I mostly get this song too. Idk if it's for wifi issues though or it's lagging a lot

  • rayder84 Mario (@rayder84) reported

    @juste_nemo @PokemonGoApp I have the same problem

  • justlovelife123 justlovelife (@justlovelife123) reported

    @NianticLabs @NianticHelp @PokemonGoApp I have only got 2 pokemon from the 15 min incense in 3 days, also its been days since I have gotten any shinys or good pokemon. Like can we fix this issue please?

  • Burlingtonfotos PoGoGuy (Craig-LordVader66)🇨🇦 (@Burlingtonfotos) reported from Burlington, Ontario

    Just a heads up folks…looks to be an issue with friend level up. I had 11 peeps go to Ultra. I gave/opened gifts to all 11, went back to the main screen, ran a lucky egg and never had the notifications for level up. I rebooted the app, but nothing. @NianticHelp @PokemonGoApp

  • gurandokingu GurandoKing (@gurandokingu) reported

    I lost my iphone 2 weeks ago, now i am very less active anywhere. Luckily i have a spare phone but its very slow for Pokemon GO. Currently taking break from the PVP 😔. I hope i can afford new phone and back to PVP

  • WMMANews MarQ P (@WMMANews) reported

    @PokemonGoApp I use it and plenty of Pokémon but little to no credit for catching them while it’s working

  • goldenboy5632 goldenboy5632 (@goldenboy5632) reported

    @PokemonGoApp When are you gonna fix the fact that I still don’t have the daily incense

  • unsilencedwrits Un (@unsilencedwrits) reported

    @PokemonGoApp hi I’m using that daily incense and I know I caught 10 Pokémon and it’s not registering with the first quest. My phone is compatible for it to play Pokémon go and app/phone is fully updated. Please fix soon.

  • bobbysonakajoey Joseph _187 (@bobbysonakajoey) reported

    @PokemonGoApp Maybe fix the random strikes going out to players?

  • nuswodahs Nuswodahs (@nuswodahs) reported

    @Ivy89SE @PokemonGoApp The average walking speed is about 2.5-4 mph/ 4-6 kmh. You walk faster than average. I walk consistently without stops but I also have 2 small children with me. Unless I'm the passenger in the car my incense hasn't been working while I walk.

  • TheUncleBob UncleBob (@TheUncleBob) reported

    @FocusForte @WeissSc51785772 @PokemonGoApp My issue with this Niantic/Silph arrangement is that Silph is very clearly violating both Niantic's ToS and Niantic's prior "appeal to the community" regarding promoting maps - in spite of this, Niantic is sponsoring Silph, promoting them, pointing users to the website (3/?)

  • MCoreBE MCore 🤘🏻🇧🇪 (@MCoreBE) reported

    @valarrian @DemonEmperorV @PokemonGoApp Multi accounts is against TOS but when there were problems during raidhours, both my accounts (three at that time even, my son plays on that one now) got reimbursed when I asked for it using Twitter DM’s

  • katekushbazar Kate Kush (@katekushbazar) reported

    @blumenhund @scruffyjay @BlackraveBow I was a teenager in the 2010's, but i still got made fun of for liking pokemon at the beginning of HS. In my last year though, I saw the younger students all talking about the games and pokemon go coming up and it wasnt an issue. At least it changed a bit.

  • MattieOFact Mattie Gretch Buckley (@MattieOFact) reported

    @NianticHelp @PokemonGoApp Me and others are having issues getting the app to load. It happened after the update. Please fix it soon! Thanks!

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