Pokémon GO

Pokémon GO Outage Map

The map below depicts the most recent cities worldwide where Pokémon GO users have reported problems and outages. If you are having an issue with Pokémon GO, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Pokémon GO users affected:

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Pokémon Go is a free-to-play, location-based augmented reality game developed by Niantic for iOS and Android devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Chicago, IL 2
London, England 2
Great Yarmouth, England 1
Copenhagen, Region Hovedstaden 1
Los Angeles, CA 1
Saskatoon, SK 1
Mérida, YUC 1
Durham, NC 1
Campinas, SP 1
Buenos Aires, CF 1
Houston, TX 1
Holbæk, Region Sjælland 1
Västerås, Västmanlands län 1
Tiffin, OH 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Pokémon GO Issues Reports

Latest outage, problems and issue reports in social media:

  • birdgirlbeing jennifer cabezas (@birdgirlbeing) reported

    @PokemonGoApp Not spending any money on this game until you fix incense. Also stupid going from 6 to 3 hours. Don’t even call it comm DAY bc it’s not.

  • henry_gaughan Henry Gaughan (@henry_gaughan) reported

    @PokemonGoApp 15 raids and 0 Rare Candies?!?!?!? You need to fix that ****, now! Tired of paying you ******** money for LITERALLY no damn rewards.

  • KillerD011 Dolly (@KillerD011) reported

    @PokemonGoApp I'm getting booted from remote raids, atleast 3 times this week. My internet is good. As soon as the timer to get ends I'm kicked. Anyone else having this problem? It does give raid pass back.

  • galatreze Mike Sinkovich 🇷🇺 (@galatreze) reported

    @PokemonGoApp Fix the incense

  • jmijarra Jorge Mijarra 🦔 (@jmijarra) reported from Madrid, Comunidad de Madrid

    @SVDD76 @NianticHelp In addition, since Wednesday other errors have been occurring in the app such as crashes while playing or not being able to connect the Pokemon Go Plus. The experience is horrible...

  • mattaukamp matt aukamp (@mattaukamp) reported

    Thinking about how when we broken up my ex unfriended me on Pokemon Go. Like, damn were you afraid you were gonna see me dating a Snorlax or wtf?

  • Rushydown Rushy (@Rushydown) reported

    @PokemonGoApp We can all take to Twitter and voice our concerns, but until we as a united front vote with our wallets #PokemonGO will not listen because they do not care about the Fandom, only their cash cow. They truly do not care to fix bugs, keep new useful game features or listen to us

  • xMulligans Dan Mulligans (@xMulligans) reported

    @PokemonGoApp fix your game! The game keeps crashing and restarting in the middle of raids.. It literally happened twice in a row with the raid Pokemon being one hit till they faint.. 😑

  • aloesaurusss allo 🫠 (@aloesaurusss) reported

    also @PokemonGoApp fix your battle system its so unfair as a rank 5 to be paired with an opponent thats rank 9 like what am i supposed to do with that

  • Zagato5ds Hyo (@Zagato5ds) reported

    @PokemonGoApp Fix the incense.

  • britthawkes Brittany Hawkes (@britthawkes) reported

    @PokemonGoApp I used to play all the time and got excited for community days etc. I used to use the incense all the time. I live in Canada so the weather isn't always nice to go out. When the pandemic was out of control I used it solely because I didn't want to leave my house. FIX IT

  • JConason LonNolan (@JConason) reported

    @PokemonGoApp Trying to return to the game myself, but ran into an issue. Does anyone know of any way to fix the fail to authenticate issue when logging in via facebook? Tried a ton of fixes, even using a different device and multiple reinstalls and can't log in.

  • NatsuDr92792390 YuiKokone 🇺🇦 (@NatsuDr92792390) reported

    @Rex69886735 @PokemonGoApp yes they need to stop with sundays i got a new job working with dogs and sunday is one of my work days niantic is the worst company in history

  • britthawkes Brittany Hawkes (@britthawkes) reported

    @PokemonGoApp I would be happy about thus because I love mudkip but @PokemonGoApp PLEASE fix your incense ans put it back to normal. Some people can't go outside let alone want to. As well as some who live in rural areas so spawns are even worse. I'm so disappointed with you guys, do better

  • FactorMiedo19 FACTORMIEDO😈💣 (@FactorMiedo19) reported

    @PokemonGoApp And is the incense gonna be working or Pokémon are gonna be spawning every 10-15 minutes??? Your game is becoming boring incense not working and when doing battles seeing the same 15 Pokémon over and over and the lag 😴😴

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