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Pokémon GO

Pokémon GO Outage Map

The map below depicts the most recent cities worldwide where Pokémon GO users have reported problems and outages. If you are having an issue with Pokémon GO, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Pokémon GO users affected:

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Pokémon Go is a free-to-play, location-based augmented reality game developed by Niantic for iOS and Android devices.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Marseille 01, Provence-Alpes-Côte d'Azur 1
Birmingham, AL 1
Magnolia, TX 1
Exeter, PA 1
Blackburn, England 1
Athens, Attica 1
Hackensack, NJ 1
Wildwood, MO 1
Toronto, ON 1
Ciudad Apodaca, NLE 1
Hastings, England 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Pokémon GO Issues Reports

Latest outage, problems and issue reports in social media:

  • garysworldpc
    garysworldpodcast (@garysworldpc) reported

    @PokemonGoApp @niantichelpjp and you guys realize it's POURING RAIN in the GTA today right? HOW are we supposed to be able to go out to play? We SHOULD be able to use our incense, but it's NOT working. Hello? I'm tired of being ignored, I'd like some help here.

  • fluffy_pup
    fluffy pup 🇺🇦🌻🇬🇧 (@fluffy_pup) reported

    @q_tabunne @MYSTIC7 I’ll go 1-4 odds on that there will be technical issues with Go Fest and throw away apology from Niantic regarding a make up day or a few raid passes for the new 5* raid boss. Given @PokemonGoApp previous events. 0 coins & 0 $/£ spent since remote raid nerf!

  • booobbiee
    bobbie (@booobbiee) reported

    @PokemonGoApp wtf why was my mystic hero research completely reset at 3/4 and all my progress gone? why did it say streak broke 3x when i have no streak research? when are you going to fix this wtf

  • lonesoldier2000
    Lone (@lonesoldier2000) reported

    @PokemonGoApp your app just said streak broken and reset all my progress on all SPECIAL researches I had. What streak?! None of the ones I had required a streak of any kind. 😡😡

  • MannyCFC26
    manuela matern (@MannyCFC26) reported

    @pokemongoappuk When are you going to sort the adventure sync issue? Mine has not worked for weeks! I'm not allowed to have my phone on at work, walking 10,000 steps every day. Yet you are not acknowledging the issue!! #PokemonGOApp

  • daveyxcrocket
    not tom (@daveyxcrocket) reported

    @MikeNerdlaw @PokemonGoApp At this point im waiting for them to say the shiny is a error and wont happen.

  • DSTheBest2477
    DSTheBest (@DSTheBest2477) reported

    Anyone else randomly get their #PokemonGOApp uninstalled? Went out and did the Stunfisk event, my phone died and when I got back to charge my phone app was uninstalled. And when I reinstalled it didn't ask for login info, it just logged in

  • Saralup
    Anhel (@Saralup) reported

    @PokemonGoApp I opened the app and I got a 3x Streak Broken and 'A Mystic Hero' research was cleared. Is that a bug?

  • BiBi_Ramone
    BiBi Ramone (@BiBi_Ramone) reported

    @PokemonGoApp This is all well & good @NianticLabs but when are you going to fix the Souvenir glitch? You have 3 days 1 hour to do so. #FixTheGlitch

  • TCewulka78
    thomas cewulka (@TCewulka78) reported

    @PokemonGoApp Wow I had issues too and lost raid passes attempting to do these and no refunds or free gifts for my frustrations...

  • ultraweeb
    大クソ蟹||初心者の日本語 (@ultraweeb) reported

    @heehman @ShutupToshi9227 @PokemonGoApp Is there some kind of rule where free-to-play games can be broken buggy garbage with arbitrary limits and nobody can ever question it?

  • EdgardoIlagorre
    ESRI713 (@EdgardoIlagorre) reported

    @Tacoguy01 @PokemonGoApp These technical problems weren’t really a thing with EX RAIDS. With EX raids we could also send an invite to someone so in a way others would join as opposed to not being able to use remote passes for these Elite raids. Ex raids were more enjoyable back then at least for me

  • Maxxers9119
    Max's Coffee House☕️ #BLM (@Maxxers9119) reported

    @PokemonGoApp Pocket and Pokémon go is down. Haven’t been able to login all morning

  • Scruff_D_Dogg
    Scruff_D_Dogg (@Scruff_D_Dogg) reported

    @PokemonGoApp my special research on stage 3 for A Mystic Hero reset. I only needed 2 more candies. How are you going to fix this?

  • Rhodanite
    Rhodanite (@Rhodanite) reported

    @ComicVito92 @PokemonGoApp I'm not even bothering. I'm 99 percent sure they can't fix what they broke the last two times.

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