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Pokémon GO

Pokémon GO Outage Map

The map below depicts the most recent cities worldwide where Pokémon GO users have reported problems and outages. If you are having an issue with Pokémon GO, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Pokémon GO users affected:

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Pokémon Go is a free-to-play, location-based augmented reality game developed by Niantic for iOS and Android devices.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Meylan, Auvergne-Rhône-Alpes 1
Drancy, Île-de-France 1
Oslo, Oslo 1
Joinville, SC 1
Dammarie, Centre 1
Barcelona, Catalonia 1
Bordeaux, Nouvelle-Aquitaine 1
Paris, Île-de-France 1
Ponta Grossa, PR 1
Várzea da Roça, BA 1
Dallas, TX 1
Rolândia, PR 1
São José do Rio Preto, SP 1
João Pessoa, PB 1
Guarulhos, SP 1
Staten Island, NY 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Pokémon GO Issues Reports

Latest outage, problems and issue reports in social media:

  • Ultra_Prime_Z
    Ultra Prime Z (@Ultra_Prime_Z) reported

    @PokemonGoApp Hmm... Fix what's taken away and 💔 in the process. Sorry is not an answer. #HearUsNiantic

  • _xoxoguy
    i,xoxo (@_xoxoguy) reported

    @PokemonGoApp Hello I've been having a problem for 2 years now: I lost my Pokémon Go account :( I lost it because I had it linked to a Google account, but I lost that email; it was deleted, so I can't log into my PG account.

  • brdlady45
    Pam Anderson-Dukes (@brdlady45) reported

    @HoodieBohm @PokemonGoApp @NianticHelp They are aware of the issue and they are “working on it“

  • MaxKing89465407
    *** Ketchup (@MaxKing89465407) reported

    Heavily displeased with how Pokémon Go arena has been working lately. I have yet to break my 25 game losing streak, every battle the enemy goes first with charged attack, while I pressed the FULLY CHARGED button 5 times before. Takes away every last bit of fun. @PokemonGoApp

  • MichaelMania76
    MichaelMania76 (@MichaelMania76) reported

    Anyone else having problems signing into Pokémon Go? @NianticHelp @PokemonGoApp

  • PokerusJoe
    PoḱerusJoe (@PokerusJoe) reported

    @PokemonGoApp We knew this was gonna be bad in terms of price gouging, but $20 to fix one Pokémon? Ya’ll are so ******* money hungry it’s just sad at this point.

  • ScrubLordYT_
    Regen_01 (@ScrubLordYT_) reported

    @saltydawg067 @PokemonGoApp its just on the East Coast we had a lot of loading issues on the 11am one... also it would not let us into the raid till like 5 mins left

  • Raymundg15
    Ray (@Raymundg15) reported

    .@NianticHelp .@NianticLabs .@PokemonGoApp fix adventure sync... My goodness you ruined remote raids and can't even get the game to do most basic task... Maybe send a dev or 2 to work on this game instead of new future failures

  • repircolis
    Repircolis the Salamence@BLM/LGBTQA/ISTANDWITH🇺🇦 (@repircolis) reported

    @NianticHelp @PokemonGoApp @thetrainerclubb Players are reporting their purchased Global GO Fest ticket was removed. My trainer's included. Please fix? Also #HearUsNiantic #HearUsNiantic2

  • Kelmersfriend
    Kelmer (@Kelmersfriend) reported

    Now no 10km egg. We boutta have a problem @PokemonGoApp

  • hans0165
    Hans (@hans0165) reported

    @ZAGrrl @NianticLabs @PokemonGoApp We should not underestimate this company… they are up to something and are very focussed on money… No way this is a car crash accident… I bet they have a plan with all this….

  • hahahehehehooo
    Jack (@hahahehehehooo) reported

    @BCPOGO75 @ThatHollowGuy @PokemonGoApp Okay so instead of addressing the /additional/ issues Niantic caused by further misleading messages, your response is to scream at people, trying to force them to move on, instead of holding Niantic accountable? Geez you have an unhealthy obsession with this game or something-

  • jultar4001
    JULTAR400 (@jultar4001) reported

    @VerboseVagrant @PokemonGoApp basically they need time to fix **** expecting them to snap their fingers and automatically fix everything is just not possible

  • Deviousx2
    Devious (@Deviousx2) reported

    So wtf is this?? @NianticLabs @PokemonGoApp @NianticHelp I had the walking part of the Mystic Heroes quest left to do. I get on this morning and it’s completely reset that page (3/4). Why did it reset??? FIX THIS #PokemonGO #mysticheroes

  • DarzOSRS
    Darz 🇳🇿 (@DarzOSRS) reported

    @Frankschoo1 @manwithouteyes @PokemonGoApp We got a makeup day the next day (Sunday) after they were botched on the Saturday. The error still happened at the 11am raids and rendered them unattemptable. We saw some very frustrated players that day

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