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Pokémon GO

Pokémon GO Outage Map

The map below depicts the most recent cities worldwide where Pokémon GO users have reported problems and outages. If you are having an issue with Pokémon GO, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Pokémon GO users affected:

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Pokémon Go is a free-to-play, location-based augmented reality game developed by Niantic for iOS and Android devices.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Dammarie, Centre 1
Barcelona, Catalonia 1
Bordeaux, Nouvelle-Aquitaine 1
Paris, Île-de-France 1
Ponta Grossa, PR 1
Várzea da Roça, BA 1
Dallas, TX 1
Rolândia, PR 1
São José do Rio Preto, SP 1
João Pessoa, PB 1
Guarulhos, SP 1
Staten Island, NY 1
Marseille 01, Provence-Alpes-Côte d'Azur 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Pokémon GO Issues Reports

Latest outage, problems and issue reports in social media:

  • garysworldpc
    garysworldpodcast (@garysworldpc) reported

    @PokemonGoApp @niantichelpjp and you guys realize it's POURING RAIN in the GTA today right? HOW are we supposed to be able to go out to play? We SHOULD be able to use our incense, but it's NOT working. Hello? I'm tired of being ignored, I'd like some help here.

  • keklar
    Mark (@keklar) reported

    @PokemonGoApp We all had issues, it was a mess

  • JueshaRawr
    Juesha (the story, nothing more) (@JueshaRawr) reported

    @Jazzygirl101 @PokemonGoApp Sounds like a huge waste of time lmao. That’s a UK problem not the rest of the civilized world

  • Hadimu70
    Hadi (@Hadimu70) reported

    Hi @NianticHelp @PokemonGoApp a friend of mine is not able to login into the game from more than 18 to 20 hours. He is getting error that *Pokemon go is currently down for maintenance* Please check.

  • TheUncleBob
    UncleBob (@TheUncleBob) reported

    @PokemonGoApp THIRD you have the ability to automatically add the bundle to player's accounts. Players who were logged in for the initial mess. Players who are in a particular geofenced area. Or, ****, every single player has dealt with this game's bugs, errors, and crashes. (4/rant)

  • DemonEmperorV
    DemonEmperorVoid (@DemonEmperorV) reported

    @JHomes15 @PokemonGoApp “For the radius issue you had to stand practically on top of the stop in order to spin it” Push that lie 👍

  • cata_catalin0
    Catalin VM (@cata_catalin0) reported

    @JasonCardinal9 @PokemonGoApp Because Niantic is now focusing on the next big thing. They got enough money from Pokemon GO. Now they working on the next big thing with Capcom: Monster Hunter Now.

  • scooterscanley
    🍉scoots (she/her) (@scooterscanley) reported

    @PokemonGoApp im visiting family today. BARELY ANY POKEMON AT ALL. FIX YOUR SPAWNS. 🚮

  • slutforsandra
    lauren ᓚᘏᗢ (@slutforsandra) reported

    @PokemonGoApp it’s not working for me rn. Is this just me

  • BionicValkyrie
    BionicValkyrie (@BionicValkyrie) reported

    .@PokemonGoApp Yesterday I was on 3/4 of A Mystic Hero; had earned 5 candies walking w buddy & evolved 10 Pokemon. Just had to make 3 excellent throws. Just after tossed Pokeball, a "streak broken" message popped up. And all progress lost! Gee thanks

  • ChristineSarysi
    Christine Haugland (@ChristineSarysi) reported

    @PokemonGoApp I didnt receive any message for the code as there was a problem with my notifications. I thought code would be sent via email and i waited patiently. Ofcourse, now too much time has passed.

  • ScrubLordYT_
    Regen_01 (@ScrubLordYT_) reported

    @saltydawg067 @PokemonGoApp its just on the East Coast we had a lot of loading issues on the 11am one... also it would not let us into the raid till like 5 mins left

  • Joo0ooony
    Joo0ooo (@Joo0ooony) reported

    @PokemonGoApp @NianticHelp So with the "A Mystic Hero" special research, I logged on and two popups saying streak broken appeared. I checked all of my progress for the 3rd part of this special research has been reset, even though I finished 2 out of those 3 objectives. Odd...?

  • lonesoldier2000
    Lone (@lonesoldier2000) reported

    @PokemonGoApp your app just said streak broken and reset all my progress on all SPECIAL researches I had. What streak?! None of the ones I had required a streak of any kind. 😡😡

  • Dovahkiin719
    Adan (@Dovahkiin719) reported

    @PokemonGoApp @NianticHelp Normally when I get a second gift from my buddy pokemon I will also get another bonus heart but that is not happening now and I'm pretty sure it's because of this event. Come on man. Same issue on my brothers account

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