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Pokémon GO

Pokémon GO Outage Map

The map below depicts the most recent cities worldwide where Pokémon GO users have reported problems and outages. If you are having an issue with Pokémon GO, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Pokémon GO users affected:

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Pokémon Go is a free-to-play, location-based augmented reality game developed by Niantic for iOS and Android devices.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Barcelona, Catalonia 1
Bordeaux, Nouvelle-Aquitaine 1
Paris, Île-de-France 1
Ponta Grossa, PR 1
Várzea da Roça, BA 1
Dallas, TX 1
Rolândia, PR 1
São José do Rio Preto, SP 1
João Pessoa, PB 1
Guarulhos, SP 1
Staten Island, NY 1
Marseille 01, Provence-Alpes-Côte d'Azur 1
Birmingham, AL 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Pokémon GO Issues Reports

Latest outage, problems and issue reports in social media:

  • f0zziehakz
    Branden Miller (@f0zziehakz) reported from Booth, Kentucky

    Played since 2016. A couple million XP from level 50 and I am done. Too many issues. Changes that the community doesn’t want. #ToneDeaf #HearUsNiantic @NianticLabs @NianticHelp @PokemonGoApp

  • mmcddy117d
    asher (@mmcddy117d) reported

    @PokemonGoApp @NianticHelp @NianticLabs why are we all having issues with buddies getting gifts and or souvenirs today? I get more on a normal day yet haven’t gotten one today with almost 4 different buddies? Isn’t it supposed to be more not less?

  • Davidbampoke90
    David Ling (@Davidbampoke90) reported

    @NianticHelp @NianticLabs @PokemonGoApp Niantic, the most stupid developer of all time. Whatever new update, sure got problem occurred. Simply give warning to non-spoofer. Purposely not give warning to those who really used spoofer app.

  • CrowdAssassin
    phil beep/bop/boop (@CrowdAssassin) reported

    Thanks @NianticLabs @NianticHelp @PokemonGoApp you stupid constant freezing load screen has caused me to miss a raid because I couldn't get logged on, and missed a rare spawn. So thanks for your stupid broken game

  • shep88_
    Shep88 (@shep88_) reported

    Can I borrow someone's iPhone to do my sets on? Never seen GBL in such a bad state before on Android!!! Please @NianticHelp @PokemonGoApp @NianticLabs fix your game!!!!

  • wawanthopare
    irwan rasyid (@wawanthopare) reported

    @JelleDhoore @PokemonGoApp I am so sorry about what happened to you but I know a guy who can help. Blake_cr4ck on Instagram,is the best in relation to any cyber issues

  • Jay4392
    Ghost4392 (@Jay4392) reported

    @PokemonGoApp @Nintendo having trouble linking my Nintendo account to access Pokémon home

  • MAGDesign6
    Mike🇺🇸🇺🇦 (@MAGDesign6) reported

    @toastyfigure @PokemonGoApp Apple and Google play refunded people last year just list it as not working as intended for the reason.

  • Vincent_81
    Ian vincent (@Vincent_81) reported

    @DesmondPeach1 @PokemonGoApp Each gym only gets one elite raid. When the system's working correctly, you'll get one of those time slots at random. Which is probably worse for you than being able to plan for 11am well in advance.

  • Abbiex93x
    Abigail Batty (@Abbiex93x) reported

    @jultar4001 @NianticLabs @PokemonGoApp It's not an excuse, some people are on limited income. If the price was lower again it would allow people to do more raids with the limited income. I don't just want the limit of 5 to be changed. I feel like that's the lesser issue to the price increases. But both are damaging.

  • BCPOGO75
    Darth Rokam 🇨🇦 (@BCPOGO75) reported

    @manwithouteyes @PokemonGoApp I didn't. So I'd feel bad about getting a box for an issue I didn't face

  • MyNameIsJiiif
    J.C (@MyNameIsJiiif) reported

    @PokemonGoApp @NianticHelp In the A Mystic Hero 3/4 quests, I had completed the Make 3 excellent throws and evolve 10 pokemon. This morning I woke up to Streak Broken messages and both of those quests reset to 0. Why?

  • jultar4001
    JULTAR400 (@jultar4001) reported

    @Somaloria @PokemonGoApp your own laziness sounds like a personal problem

  • Amber_Shirelle
    🌿AmberShirelle🌿 (@Amber_Shirelle) reported

    @ajjkbud @PokemonGoApp @NianticHelp I’m having the same issue

  • Hadimu70
    Hadi (@Hadimu70) reported

    Hi @NianticHelp @PokemonGoApp a friend of mine is not able to login into the game from more than 18 to 20 hours. He is getting error that *Pokemon go is currently down for maintenance* Please check, attaching video. He reinstalled the app still facing the same issue

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