Pokémon GO

Pokémon GO Outage Map

The map below depicts the most recent cities worldwide where Pokémon GO users have reported problems and outages. If you are having an issue with Pokémon GO, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Pokémon GO users affected:

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Pokémon Go is a free-to-play, location-based augmented reality game developed by Niantic for iOS and Android devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Portland, OR 2
Kolkata, WB 1
Hamilton, ON 1
Allendale, MI 1
Janesville, WI 1
Alfortville, Île-de-France 1
Porta Westfalica, NRW 1
Guadalajara, JAL 1
Cambrai, Hauts-de-France 1
Westfield, NJ 1
Denton, TX 1
Chicago, IL 1
New York City, NY 1
Cancún, ROO 1
Bogotá, Distrito Capital de Bogotá 1
Edmonton, AB 1
Sedona, AZ 1
Lakewood, WA 1
Minneapolis, MN 1
Zaragoza, Aragon 1
Kirchen, Rheinland-Pfalz 1
Perth, WA 1
Azuqueca de Henares, Castilla-La Mancha 1
Miami, FL 1
Linden, NJ 1
Melbourne, VIC 1
Madrid, Comunidad de Madrid 1
Roseville, CA 1
Caerphilly, Wales 1
Alicante, Comunitat Valenciana 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Pokémon GO Issues Reports

Latest outage, problems and issue reports in social media:

  • H4T5U H4T5U TL50 🇫🇷 (@H4T5U) reported

    Hey @NianticHelp @PokemonGoApp I AR scanned to power-up a gym but after relaunching my app this issue occurs. I cleared my game data in Advanced options, reinstalled the app but no changes. Please fix this bug, your new feature is completly broken ! #PokemonGO

  • Jorisjuhhh1 Jorisjuhhh (@Jorisjuhhh1) reported

    @PokemonGoApp In my opinion this is a another crappy update that only benefits Niantic. Players are asking you to fix PvP and make Go Battle League work as it should be. Instead, we get this. Please, just for once, listen to your community.

  • mattymattjrjr Matty (@mattymattjrjr) reported

    @PokemonGoApp Or you could fix your f@cking game

  • Gavlar_03 Gavin (@Gavlar_03) reported

    @GhostTypeGhoul I’ve had the same problem. I just don’t bother with them now, can’t get anywhere near it. @PokemonGoApp what’s going on?

  • Mau1080 Mau González (@Mau1080) reported

    @PokemonGoApp @johnhanke @NianticHelp we’re tired to announce you that GBL doesn’t work! Instead of implementing this features, you should fix first your current features. In addition you’re charging us $11 per johto tour, for probably another bugged event

  • LukeBShelton Luke Shelton PhD (@LukeBShelton) reported

    @timboltonuk @PokemonGoApp The problem I run into is supplies. I don’t ever get to poke stops or gyms, so I don’t have any poke *****.

  • PokeCoinPlease Pokecoins quests please (@PokeCoinPlease) reported

    @TheRatKing2021 @PokemonGoApp The problem with that system is thats your total per day and it kinda defeats the purpose of a game, if multiple pokemon get defeated in 1 day you only get 50 max. also your getting coins for doing nothing with a system like this your being rewarded with coins for doing something

  • hlynurdagur bjarni hlynurdagur (@hlynurdagur) reported

    @PokemonGoApp Fix your ****** gbl servers

  • Matcz_808PrO Makana Lani (@Matcz_808PrO) reported

    @PokemonGoApp @NianticHelp Atleast fix your game before selling us tickets 🎟 and stuff. Too often times I lost in GBP due to lag and error 6. I even restarted my game, clear cacheI, and Reliable network and still ur game is broken. #Smh

  • FurankuFrank777 Mike 🦊 (@FurankuFrank777) reported

    @PokemonGoApp I'm seriously thinking about buying coins. Not worth the trouble occupying gyms. Niantic you win. Are you happy? Feeding berries from home are just spoofers you showing a blind eye to. Of course you won't change things. Got to buy your kid a jet for Christmas Niantc

  • xx2point0hxx 😈The Devil's Advocate😈 (@xx2point0hxx) reported

    @PokemonGoApp Found a new GBL bug just now lol. Started a match and the screen quickly flashed an error message. As soon as that happened it switched to the egg hatch screen. Unfortunately, the match had actually started. By the time I got back, first mon was down. Gettin worse every day lol.

  • d_xaivy HumbleDad - Art (@d_xaivy) reported

    @DemonEmperorV @BCPOGO75 @PokemonGoApp Either way ive still got sympathy and empathy for a trainer, be it a good purchase or not. The problem is really bigger than "good" or not. Niantic essentially manufactures FOMO to pull people in. So at the end of the day who's at fault..? The addict, the dealer or the drug?

  • baregrizzly18 BareGrizzly (@baregrizzly18) reported

    @NianticHelp @Javihasproblems No. This bug is actually game breaking, refreshing the game doesn’t do anything and nothing does. I am completely locked from playing pokemon go till you guys finally decide a patch is coming, this should be patched within the hour of it coming out because of how broken it is.

  • mikoguden JFønss (@mikoguden) reported

    @PokemonGoApp @NianticHelp Fix vibrava spawns

  • MateuszSokol97 Mateusz (@MateuszSokol97) reported

    @NianticHelp Hi! I can't login by google into Pokemon Go, game installed again. Still not working. Any chances to help?

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