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Pokémon GO

Pokémon GO Outage Map

The map below depicts the most recent cities worldwide where Pokémon GO users have reported problems and outages. If you are having an issue with Pokémon GO, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Pokémon GO users affected:

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Pokémon Go is a free-to-play, location-based augmented reality game developed by Niantic for iOS and Android devices.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
João Pessoa, PB 1
Guarulhos, SP 1
Staten Island, NY 1
Marseille 01, Provence-Alpes-Côte d'Azur 1
Birmingham, AL 1
Magnolia, TX 1
Exeter, PA 1
Blackburn, England 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Pokémon GO Issues Reports

Latest outage, problems and issue reports in social media:

  • senorkro
    Rusty Shackelford (@senorkro) reported

    @ReFa @SpoofinAlly @PokemonGoApp Same in Seattle last year, no issues at all

  • ChristineSarysi
    Christine Haugland (@ChristineSarysi) reported

    @PokemonGoApp I didnt receive any message for the code as there was a problem with my notifications. I thought code would be sent via email and i waited patiently. Ofcourse, now too much time has passed.

  • Saralup
    Anhel (@Saralup) reported

    @PokemonGoApp I opened the app and I got a 3x Streak Broken and 'A Mystic Hero' research was cleared. Is that a bug?

  • Davidbampoke90
    David Ling (@Davidbampoke90) reported

    @NianticHelp @NianticLabs @PokemonGoApp Niantic, I hope just terminated this pogo game if Niantic don't want to fixed problem occurred and not making the game smooth. I know Niantic is multi-millionaire then so what. Only addicted players play pogo game.

  • Missingno_Mastr
    Missingno. Master (@Missingno_Mastr) reported

    @PokemonGoApp Elite Raids have consistently been broken in some way every single time you've done them. Test your damn features before rolling them out, GMT+13 is not your test dummy time zone. Also, THIS is your concern when we as a community are all screaming at you about remote raids?

  • Hadimu70
    Hadi (@Hadimu70) reported

    Hi @NianticHelp @PokemonGoApp a friend of mine is not able to login into the game from more than 18 to 20 hours. He is getting error that *Pokemon go is currently down for maintenance* Please check.

  • Davidbampoke90
    David Ling (@Davidbampoke90) reported

    @NianticHelp @NianticLabs @PokemonGoApp Niantic, the most stupid developer of all time. Whatever new update, sure got problem occurred. Simply give warning to non-spoofer. Purposely not give warning to those who really used spoofer app.

  • InsaneArt247
    Antonio (@InsaneArt247) reported

    @MichaelMania76 @NianticHelp @PokemonGoApp Same here also cant signin to pokemon tcg pocket either

  • ChewingGumFox
    The Red Fox 🦊 (@ChewingGumFox) reported

    @PokemonGoApp Speaking of paw prints. Did you ever fix the nearby pokemon system from when pokemon go first came out?

  • i_jecrong
    Jec2 🇵🇭 🇮🇩 (@i_jecrong) reported

    @Buhguh_ @PokemonGoApp My friends list is back to normal, but the app sometimes freezes after catching a Pokemon. The screen just stays on the ball, and we don’t know if we caught it or not. I checked my network, and it’s working fine. I’ve tried it on both iOS and Android.

  • MAGDesign6
    Mike🇺🇸🇺🇦 (@MAGDesign6) reported

    @toastyfigure @PokemonGoApp Apple and Google play refunded people last year just list it as not working as intended for the reason.

  • Dalynsmusings
    Dalyn Woodard (@Dalynsmusings) reported

    @PokemonGoApp A MYSTIC HERO RESET!! So upset. I had made 3 excellent throws and evolved 10 Pokemon and gotten 4 of my five walking candies. Now shows need 10 evolve and 3 ex throws and only 1 candy from walking done. Same on wife's account. FIX plz!!!

  • BionicValkyrie
    BionicValkyrie (@BionicValkyrie) reported

    .@PokemonGoApp Yesterday I was on 3/4 of A Mystic Hero; had earned 5 candies walking w buddy & evolved 10 Pokemon. Just had to make 3 excellent throws. Just after tossed Pokeball, a "streak broken" message popped up. And all progress lost! Gee thanks

  • Rob41049816
    Rob Converse (@Rob41049816) reported

    @Beerzonline @PokemonGoApp We stopped buying coins, till they fix this dumb limit on remotes

  • kevingray81
    Kevin (@kevingray81) reported

    @spighettotwc @PokemonGoApp Oh soooo sorry you can’t play well that ain’t my ****** problem the game shouldn’t Accommodate you cause you can’t ****** play

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