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Pokémon GO

Pokémon GO Outage Map

The map below depicts the most recent cities worldwide where Pokémon GO users have reported problems and outages. If you are having an issue with Pokémon GO, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Pokémon GO users affected:

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Pokémon Go is a free-to-play, location-based augmented reality game developed by Niantic for iOS and Android devices.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bussy-Saint-Georges, Île-de-France 1
Lincoln, CA 1
Nova Iguaçu, RJ 1
Porto Alegre, RS 2
Fortaleza, CE 1
São Paulo, SP 8
Tijucas, SC 1
Rio de Janeiro, RJ 3
Curitiba, PR 2
Recife, PE 1
São Gabriel do Oeste, MS 1
Concord, CA 1
Badalona, Catalonia 1
Dartmouth, NS 1
Videira, SC 1
Votuporanga, SP 1
Seattle, WA 1
Goiânia, GO 1
Santo André, SP 1
Foz do Iguaçu, PR 1
Funchal, Madeira 1
Paris, Île-de-France 10
Itajubá, MG 1
Ribeirão Preto, SP 1
Sousa, PB 1
Maceió, AL 2
Los Angeles, CA 1
Aracruz, ES 1
Tulle, Nouvelle-Aquitaine 1
Americana, SP 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Pokémon GO Issues Reports

Latest outage, problems and issue reports in social media:

  • rei_barker
    rei (parody of a parody) (@rei_barker) reported

    @PokemonGoApp It’s not patience, it’s forbearance. For anyone, wasting an entire day on rushed/broken mechanics that are marketed heavily is off putting - for the disabled/poor, it’s crushing.

  • tittertatter69
    tw@ (@tittertatter69) reported

    @PokemonGoApp catching shaymin is broken for me its a white screen

  • Dalynsmusings
    Dalyn Woodard (@Dalynsmusings) reported

    @PokemonGoApp A MYSTIC HERO RESET!! So upset. I had made 3 excellent throws and evolved 10 Pokemon and gotten 4 of my five walking candies. Now shows need 10 evolve and 3 ex throws and only 1 candy from walking done. Same on wife's account. FIX plz!!!

  • Tacker_of_life
    Selena Triple M (@Tacker_of_life) reported

    @PhatedFool @PokemonGoApp I live in the US. The problem is I live in what you call a borther city. My city is a place where drug trafficking happens and gang activity is also common. Nothing violent thank heavens. That's why they passed that policy or law, whatever they call it.

  • Poke_Breakfast
    Prof. Spruce (@Poke_Breakfast) reported

    Niantic actively trying to prove they don't actually want to make games fun. #HearUsNiantic @NianticLabs @PokemonGoApp @NianticHelp Can you guys fix the bug in the game where it's bad? Thanks.

  • ToxicMailman
    Ethan (@ToxicMailman) reported

    @NianticHelp @PokemonGoApp The mystic hero special research just reset to the beginning of day 3 saying my streak was broken. If you’re gonna downgrade your app at least make sure the thing works how you intended

  • pixieslovecrows
    Pixieslovecrows (@pixieslovecrows) reported

    @biomad2022 @manwithouteyes @PokemonGoApp I'm EST and had a ton of issues. One in my group never got into any of the 3 raids we tried to do. The first and 3rd raid froze for everyone. We had to spend the first 10 minutes trying to get the raid to load. The 3rd raid we all lost our passes.

  • EliteslayerX
    Ryoga Rocket (@EliteslayerX) reported

    @E1ite_Yoshi @PokemonGoApp I've encountered the same error. What's going on, Pokemon Go?

  • bdore89
    Brian Dore (@bdore89) reported

    @PokemonGoApp FIX REMOTE RAIDS BACK TO THE WAY THEY WERE!

  • _Yellowned_
    Yellowned (@_Yellowned_) reported

    @PokemonGoApp Fix raids! Nothing you do will fix the damage you’ve done to this community but if you revert now you might save a good chunk of the community, but if you can’t see that’s it’s crumbling right now you guys are 100% delusional.

  • kevingray81
    Kevin (@kevingray81) reported

    @spighettotwc @PokemonGoApp Oh soooo sorry you can’t play well that ain’t my ****** problem the game shouldn’t Accommodate you cause you can’t ****** play

  • TCewulka78
    thomas cewulka (@TCewulka78) reported

    @PokemonGoApp Wow I had issues too and lost raid passes attempting to do these and no refunds or free gifts for my frustrations...

  • Rioluwu_
    Rioluwu~ (@Rioluwu_) reported

    @JimmaBanks @NianticLabs @PokemonGoApp **** the remote raid issues, they hardly matter as much in my eyes.. tho yes, it is quite annoying for the price change specifically. What annoys me is their mindset when they make an error on blog/infographic about a bonus, and instead of being kind and letting us have it.. yeah

  • InsaneArt247
    Antonio (@InsaneArt247) reported

    @MichaelMania76 @NianticHelp @PokemonGoApp Same here also cant signin to pokemon tcg pocket either

  • DemonEmperorV
    DemonEmperorVoid (@DemonEmperorV) reported

    @MarshadowProdu1 @Five2NineGaming @PokemonGoApp Yes you’ve already told us about your brain issues 👍

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