Pokémon GO

Pokémon GO Outage Map

The map below depicts the most recent cities worldwide where Pokémon GO users have reported problems and outages. If you are having an issue with Pokémon GO, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Pokémon GO users affected:

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pokemon-go Hero Image

Pokémon Go is a free-to-play, location-based augmented reality game developed by Niantic for iOS and Android devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Mexico City, CDMX 14
Chicago, IL 10
São Paulo, SP 8
Los Angeles, CA 8
La Voulte-sur-Rhône, Auvergne-Rhône-Alpes 8
Berlin, Land Berlin 6
London, England 5
Hambach, ACAL 5
Hamburg, HH 4
Frankfurt am Main, Hessen 4
Manchester, England 4
Munich, Bavaria 4
Bogotá, Distrito Capital de Bogotá 4
Phoenix, AZ 4
Varel, Lower Saxony 4
Novelda, Comunitat Valenciana 4
Clermont-l’Hérault, Occitanie 4
Brühl, Baden-Württemberg Region 4
Winnipeg, MB 3
Milan, Lombardia 3
Vigo, Galicia 3
Montréal, QC 3
Surrey, BC 3
Brisbane, QLD 3
Madrid, Comunidad de Madrid 3
Guadalajara, JAL 3
Huehuetoca, MEX 3
Marseille, Provence-Alpes-Côte d'Azur 3
Mulhouse, ACAL 3
Detroit, MI 3

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Pokémon GO Issues Reports

Latest outage, problems and issue reports in social media:

  • ChallengerPack9 Cinderace for Smash! (@ChallengerPack9) reported

    @NianticHelp Help I had an error in Pokemon GO

  • jultar1000 JULTAR100 (@jultar1000) reported

    @DatDudeGelly0 @Kjl190 @PokemonGoApp I disagree with PLENTY of what niantic does want to know the difference here is? I don't go around saying " F niantic, they are greddy pigs that don't care about this and that, blah blah blah" like good lord, what are you 5? got an issue? submit it to customer feedback

  • true_tim Michael Curran (@true_tim) reported

    @Barrry972 @PokemonGoApp How many??? I’m talking enough to play from home as we’re currently in lockdown. Gifts used to give a lot of ***** and they took that away even though pandemic still a huge issue globally

  • EderExe Eder Veliz (@EderExe) reported

    @usetutubox Can you PLEASE update pokemon go spoofer whenever I try to sign in it says please update to continue

  • CamillaHilton Camilla Hilton (@CamillaHilton) reported

    @PokemonGoApp Pokemon these redeem codes don’t work if you sign in with Facebook! Please fix 🙏🙏🙏🙏

  • tyleto toilet (@tyleto) reported

    @AlexSztogryn turns in pokemon go by so slow thanks to the long, boring *** animations

  • Barrry972 Barry972 (@Barrry972) reported

    @ThatHollowGuy @PokemonGoApp Well, I don't have a problem with their catch rate, adds a challenge when not every pokemon is caught in one ball (even if it's only 2 *****)

  • elepsk Elena (@elepsk) reported

    @DC_or_Nothing3 @PokemonGoApp @NianticHelp I suggest you try to sign in through the browser inside the Facebook app, that worked for me. I think it’s safari acting up. Maybe another browser would work well, like mozilla

  • mlm_lucio #givelucioaboyfriend2k20 (@mlm_lucio) reported

    As if my day wasn't already nad enough my sim card just stopped working? For no apparent reason? I was just playing pokemon go when i got error message that i cant connect to the internet,then i noticed i have zero bars of connection and cant make phone calls?

  • MrAlexLP AlexFreez (@MrAlexLP) reported

    @PokemonGoApp fix your ******* game. lost my set 1-4 cause your game blows. Game 1 lag and i overtapped 3 moves on skarmory and lost lead, game 2 i "locked" in on a cmp tie but after my opponents attack comes through im frozen, he squeezes in 2 atks and THEN i fire my charge...

  • Limme013 Limme01 (@Limme013) reported

    The glameow event was a long time ago and it still has a huge hitbox. Can u fix it? @PokemonGoApp and @REVERSALx7 help me get this fixed

  • TrizaliaNerd Trizalia (@TrizaliaNerd) reported

    @PokemonGoApp My son does not sign in with google, Facebook or Niantic Kids....he signs in through the Pokémon Trainer Club. How can he log in to redeem this?

  • jijimon2000 🤷🏼‍♂️Matt Bates™👨🏼‍💻 (@jijimon2000) reported

    @DC_or_Nothing3 @PokemonGoApp @NianticHelp I’ve had this problem every time there has been W code. Always end up having to do it in the computer

  • capt_fes Fes Santos (@capt_fes) reported

    @PokemonGoApp hi team, I had an issue today’s event again. Or is it just me?

  • tormix77 Sean McCormick (@tormix77) reported

    @PokemonGoApp I’m using an iPhone 11 and cannot redeem the code. I press to sign in via Facebook and the site freezes. I tried leaving it for a while and trying again but the same thing happens

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