Pokémon GO

Pokémon GO Outage Map

The map below depicts the most recent cities worldwide where Pokémon GO users have reported problems and outages. If you are having an issue with Pokémon GO, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Pokémon GO users affected:

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Pokémon Go is a free-to-play, location-based augmented reality game developed by Niantic for iOS and Android devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Portland, OR 2
Hamilton, ON 1
Allendale, MI 1
Janesville, WI 1
Alfortville, Île-de-France 1
Porta Westfalica, NRW 1
Guadalajara, JAL 1
Cambrai, Hauts-de-France 1
Westfield, NJ 1
Denton, TX 1
Chicago, IL 1
New York City, NY 1
Cancún, ROO 1
Bogotá, Distrito Capital de Bogotá 1
Edmonton, AB 1
Sedona, AZ 1
Lakewood, WA 1
Minneapolis, MN 1
Zaragoza, Aragon 1
Kirchen, Rheinland-Pfalz 1
Perth, WA 1
Azuqueca de Henares, Castilla-La Mancha 1
Miami, FL 1
Linden, NJ 1
Melbourne, VIC 1
Madrid, Comunidad de Madrid 1
Roseville, CA 1
Caerphilly, Wales 1
Alicante, Comunitat Valenciana 1
Berlin, Land Berlin 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Pokémon GO Issues Reports

Latest outage, problems and issue reports in social media:

  • KMakaronski Konrad Makaroński (@KMakaronski) reported

    @Tomahawk_UK @MrAvalanchePoGo @PokemonGoApp Another problem for me at least is that the adventure week event is really great and lasts 5 days. This tcg themed event is 12 days long and out of 23 spawns the only top tier raiding pokemon is dragonite which will be extremely rare. Over double the duration for worse content.

  • o0Skeptic0o Skeptic ⚡🦖🇺🇦 (@o0Skeptic0o) reported

    @PokemonGoApp Amazing? It was a complete moneygrab and the support didn't help at all. Incense what doesn't work as compensation for all the problems, including more than half of the pokemon disappeasring when clicking on them? That's a joke. I spend 17€ on the ticket and I got 5 shinies..

  • PeterKing333 Peter King (@PeterKing333) reported

    @PokemonGoApp Broken incense Very uneven shiny rate 8 to 1 if lucky I give it a 1 out of 5. Poor job Niantic Maybe hire a second developer to help the one you have.

  • maxigregrze Maxigregrze (@maxigregrze) reported

    @breenzy_rocks @PokemonGoApp My dude I got more shinies on the 2020 fest while staying at home with no tickets nor insense than this year with both tickets and a fully boosted day long trip all over paris. I know odds are odds but when you add it up with all the technical issues, ya can’t blame us

  • Symbolicblitz Symbolicblitz (@Symbolicblitz) reported

    @PokemonGoApp never thought I would be that guy but fix ya unbalanced shiny rates for these big events

  • aceTHEface954 ArtimusDragon #HearUsNiantic (@aceTHEface954) reported from Pompano Beach, Florida

    @LopezLp07745363 @PoGoTwit7 @PokemonGoApp Ed, you got zero shinies because you weren't lucky. We did get boosted odds but unfortunately not everyone was a winner those days. That's the sad truth. The one thing I'll admit is the problem. With Incense. That for sure was on them. No shinies is just very bad luck.

  • forestljwei Lim Jian Wei (@forestljwei) reported

    @PokemonGoApp @NianticHelp please fix your ******* game!!! your GBL always lag and buggy!!! come on!!!!!! #pokemongosucks #fixyourgame #pokemongofixyourgame

  • Ramieeeeeee Ramie 👉🏻🔥 (@Ramieeeeeee) reported

    @PokemonGoApp Ok but fix Ultra Beast not being able to be sent to Pokemon Home first!

  • bradyroberts236 RIP Hammerin’ Hank (@bradyroberts236) reported

    @PokemonGoApp Compared to a lot of others my shiny rate was pretty good both days. Lost about 2 hours of day two due to a funeral so I may have had more. But the lure/incense glitch is annoying especially since you HAVE to be moving and stuff would despawn immediately… an issue y’all know

  • XTaravenX Taraven (@XTaravenX) reported

    @PokemonGoApp Fitting that the Parasite Pokemon was one of the mascots for this event. Much like a parasite siphoning energy from its host, Niantic siphoned money from players and is not acknowledging the issues at all!!

  • crimmson3 crimmson :V 🦔👟 (@crimmson3) reported

    🤔 something seems slightly broken with the poses in @PokemonGoApp @NianticHelp 1) the loop on the Level 43 pose is messed up and doing some weird perpetual-zoom optical illusion 2) the Spooky pose is showing the Idle pose instead

  • James42069_ James (@James42069_) reported

    @PokemonGoApp Please stop ignoring how broken Go Fest was. Most of the players feel scammed and you don't seem to care.

  • Malray7 Morticia Addams (@Malray7) reported

    @FoolGremlin @PokemonGoApp Nope it's been broken for a few days. I've been tweeting @NianticHelp with no luck. Paid 500 coins for that thing 😤

  • 303DnB Brian B (@303DnB) reported

    @BCPOGO75 @AranHuseyin1 @PokemonGoApp The problem with the shiny boost was that there were players who played together and ones without the ticket sometimes caught double the shinies that ticketed players caught. That’s not bad rng luck when you paid a premium. Non ticketed players should have seen full odds

  • EpicPuppyBreath Victor Colón (@EpicPuppyBreath) reported

    @jacobbama @NianticLabs @PokemonGoApp See thats your problem. You base an event success off of shiny Pokémon when you got other stuff like incense, star piece, egg, and dust/xp.

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