Pokémon GO

Pokémon GO Outage Map

The map below depicts the most recent cities worldwide where Pokémon GO users have reported problems and outages. If you are having an issue with Pokémon GO, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Pokémon GO users affected:

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Pokémon Go is a free-to-play, location-based augmented reality game developed by Niantic for iOS and Android devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Portland, OR 2
Hamilton, ON 1
Allendale, MI 1
Janesville, WI 1
Alfortville, Île-de-France 1
Porta Westfalica, NRW 1
Guadalajara, JAL 1
Cambrai, Hauts-de-France 1
Westfield, NJ 1
Denton, TX 1
Chicago, IL 1
New York City, NY 1
Cancún, ROO 1
Bogotá, Distrito Capital de Bogotá 1
Edmonton, AB 1
Sedona, AZ 1
Lakewood, WA 1
Minneapolis, MN 1
Zaragoza, Aragon 1
Kirchen, Rheinland-Pfalz 1
Perth, WA 1
Azuqueca de Henares, Castilla-La Mancha 1
Miami, FL 1
Linden, NJ 1
Melbourne, VIC 1
Madrid, Comunidad de Madrid 1
Roseville, CA 1
Caerphilly, Wales 1
Alicante, Comunitat Valenciana 1
Berlin, Land Berlin 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Pokémon GO Issues Reports

Latest outage, problems and issue reports in social media:

  • Spiderby Tarantula (@Spiderby) reported

    @PokemonGoApp It was pretty good overall, but there were some problems. I lost like 7 remote raid passes/chances to catch raid bosses, because it kept kicking me all the way out when I needed to heal/get more pokemon from the lobby. Still don't have a decent Mewtwo.

  • PokmonGoPR1 Pokémon Go PR (@PokmonGoPR1) reported

    Literally vomiting over how broken trading is right now #PokemonGo #PokemonGOTour @PokemonGoApp

  • moksh_prasad Moksh Prasad (@moksh_prasad) reported

    @NianticHelp @PokemonGoApp I got error in raids during Kanto Tour event, which I had paid for due to server issues.I used my 8 premium and 2 daily passes. I want my 8 premium passes and 2 daily passes. I have pm'd you about the details kindly Help!

  • TotalMK TotalMK | PAXAUS 2018 MK2 Champion (@TotalMK) reported

    @PokemonGoApp @NianticHelp If people can't catch the regionals you should issue refunds. Lots of people didn't get a chance to raid regional only Pokemon during the inital 12 hours and you never said they wouldn't be available for the 8 days!

  • SadStatueOTayla Tayla (@SadStatueOTayla) reported

    @Ymaqyhtna @PokemonGoApp It's less of a me issue, more of those who don't get dragon spawns outside of events, they won't get any luck whatsoever completing it. But I do appreciate someone being reasonable on here compared to some others :)

  • Data_nz Data-nz (@Data_nz) reported

    @PokemonGoApp Would of been nice if i could have played the first 2 hours will there be an apology for the server issue that happened in NZ and some of AUS?

  • ChanceH62686463 me (@ChanceH62686463) reported

    @TotalMK @grudgekyoko01 @PokemonGoApp And that research for batting those GO Challengers wasn't worth doing. Should've been working on the Collection Challenge

  • mikestinctively 𝕄𝕀𝕂𝔼 - 🔮 (@mikestinctively) reported

    @PokemonGoApp Aaaaaahhhh! Why can't you guys fix the stupid extra attack bug!?! It keeps screwing me over so bad!!😡😡😡😡😡😡😡😡😡😡😡😡😡😡 I feel like it's in cahoots with the CA button not going up until AFTER your opponentcs charge sequence goes through. Such frustration!🤯 @NianticHelp

  • JackitStuff JackitK (@JackitStuff) reported

    @Joseph_Ard @PokemonGoApp Ran into that same exact problem tonight. Though I think it’s always been a thing.

  • marablackwolf Mara Blackwolf (@marablackwolf) reported

    @PokemonGoApp I had TWO shinies flee that the journal marked as normal. There were some serious issues with that event, what's happening?

  • slivaine Slivaine (@slivaine) reported

    @BrysonMartinez8 @PokemonGoApp Oh, so now snows the issue! Maybe instead of coming up with excuse after excuse, maybe come up with solutions instead? There's not always going to be someone there to hold you hand regard.

  • Kimberl36803912 Kimberly (@Kimberl36803912) reported

    @PokemonGoApp @NianticHelp you guys need to fix this problem. I only caught a shiny mewtwo yesterday even though I was raiding all day. I had the red ticket. You need to give me my money’s worth of shiny Pokémon or a full refund. Kanto tour was awful

  • nomadbenji Ben Lee (@nomadbenji) reported

    @NianticHelp @PokemonGoApp I caught a Taurus from a raid however it did not mark it completed in the "Go Tour Kanto: Raid" task. Is this an issue you can fix? I paid for the ticket and as this is a regional pokemon, it's the only time I have been able to find Taurus.

  • cutestufts sarry (@cutestufts) reported

    the event was awful. It started out glitched and slow. the quality of game play was inconsistent throughout the entire event. @NianticHelp @NianticLabs @PokemonGoApp

  • mrozek2000 Instinct rules (@mrozek2000) reported

    @PokmonGoPR1 @PokemonGoApp wait trading broken?

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