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Pokémon GO

Pokémon GO Outage Map

The map below depicts the most recent cities worldwide where Pokémon GO users have reported problems and outages. If you are having an issue with Pokémon GO, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Pokémon GO users affected:

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Pokémon Go is a free-to-play, location-based augmented reality game developed by Niantic for iOS and Android devices.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Duque de Caxias, RJ 1
Ourinhos, SP 1
Ciudad Jardín, MEX 2
Monterrey, NLE 2
Encinitas, CA 1
Paris, Île-de-France 10
Bussy-Saint-Georges, Île-de-France 1
Lincoln, CA 1
Nova Iguaçu, RJ 1
Porto Alegre, RS 2
Fortaleza, CE 1
São Paulo, SP 8
Tijucas, SC 1
Rio de Janeiro, RJ 3
Curitiba, PR 2
Recife, PE 1
São Gabriel do Oeste, MS 1
Concord, CA 1
Badalona, Catalonia 1
Dartmouth, NS 1
Videira, SC 1
Votuporanga, SP 1
Seattle, WA 1
Goiânia, GO 1
Santo André, SP 1
Foz do Iguaçu, PR 1
Funchal, Madeira 1
Itajubá, MG 1
Ribeirão Preto, SP 1
Sousa, PB 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Pokémon GO Issues Reports

Latest outage, problems and issue reports in social media:

  • EdgardoIlagorre
    ESRI713 (@EdgardoIlagorre) reported

    @Tacoguy01 @PokemonGoApp These technical problems weren’t really a thing with EX RAIDS. With EX raids we could also send an invite to someone so in a way others would join as opposed to not being able to use remote passes for these Elite raids. Ex raids were more enjoyable back then at least for me

  • Hadimu70
    Hadi (@Hadimu70) reported

    Hi @NianticHelp @PokemonGoApp a friend of mine is not able to login into the game from more than 18 to 20 hours. He is getting error that *Pokemon go is currently down for maintenance* Please check, attaching video. He reinstalled the app still facing the same issue

  • DemonEmperorV
    DemonEmperorVoid (@DemonEmperorV) reported

    @JHomes15 @PokemonGoApp “For the radius issue you had to stand practically on top of the stop in order to spin it” Push that lie 👍

  • lonesoldier2000
    Lone (@lonesoldier2000) reported

    @PokemonGoApp your app just said streak broken and reset all my progress on all SPECIAL researches I had. What streak?! None of the ones I had required a streak of any kind. 😡😡

  • _xoxoguy
    i,xoxo (@_xoxoguy) reported

    Hello Niantic I've been having a problem for 2 years now: I lost my Pokémon Go account :( I lost it because I had it linked to a Google account, but I lost that email; it was deleted, so I can't log into my PG account. @PokemonGoApp

  • Vincent_81
    Ian vincent (@Vincent_81) reported

    @DesmondPeach1 @PokemonGoApp Each gym only gets one elite raid. When the system's working correctly, you'll get one of those time slots at random. Which is probably worse for you than being able to plan for 11am well in advance.

  • unthunk
    Lucas Myers hello computer (@unthunk) reported

    Gotta love @NianticLabs definition of a day as 3 hours. Maybe that’s why @PokemonGoApp has so many problems - that’s a 15 hour work week if they follow their own definition of “day”. I’ll be at my daughter’s soccer match all “day” so no limited research for me. #HearUsNiantic

  • GadgetGuyNC
    Don Bowman (@GadgetGuyNC) reported

    @PokemonGoApp Really??? I think everyone had issues at the beginning of each hour. What a joke.

  • Dalynsmusings
    Dalyn Woodard (@Dalynsmusings) reported

    @PokemonGoApp A MYSTIC HERO RESET!! So upset. I had made 3 excellent throws and evolved 10 Pokemon and gotten 4 of my five walking candies. Now shows need 10 evolve and 3 ex throws and only 1 candy from walking done. Same on wife's account. FIX plz!!!

  • rei_barker
    rei (parody of a parody) (@rei_barker) reported

    @PokemonGoApp It’s not patience, it’s forbearance. For anyone, wasting an entire day on rushed/broken mechanics that are marketed heavily is off putting - for the disabled/poor, it’s crushing.

  • JueshaRawr
    Juesha (the story, nothing more) (@JueshaRawr) reported

    @Jazzygirl101 @PokemonGoApp Sounds like a huge waste of time lmao. That’s a UK problem not the rest of the civilized world

  • ZenonKarr
    When do I not see you? ✨💚 (@ZenonKarr) reported

    @PokemonGoApp @NianticLabs @NianticHelp excuse me fix adventure sync! You wanted people to go and now adventure sync is busted??

  • biomad2022
    Rog Ag (@biomad2022) reported

    @caughtbydaphne @PokemonGoApp They announced they were working on that long before they made this tweet.

  • IWalkAlone1998
    ImaginationExplore (@IWalkAlone1998) reported

    @R1ckyb0bby38 @PokemonGoApp So, in that case, I can release them without any issues if I'm able to access them again after 3 days?

  • DemonEmperorV
    DemonEmperorVoid (@DemonEmperorV) reported

    @MarshadowProdu1 @Five2NineGaming @PokemonGoApp That goes back to your mental issue you admitted to earlier p, leads into forgetfulness 👍

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