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Pokémon GO

Pokémon GO Outage Map

The map below depicts the most recent cities worldwide where Pokémon GO users have reported problems and outages. If you are having an issue with Pokémon GO, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Pokémon GO users affected:

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Pokémon Go is a free-to-play, location-based augmented reality game developed by Niantic for iOS and Android devices.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Athens, Attica 1
Hackensack, NJ 1
Wildwood, MO 1
Toronto, ON 1
Ciudad Apodaca, NLE 1
Hastings, England 1
Whitman, MA 1
San José, San José 1
Rancho Santa Margarita, CA 1
Łódź, Łódź Voivodeship 1
Columbus, OH 1
Royaumeix, ACAL 1
Newark, NJ 1
Rotterdam, zh 1
Farnborough, England 1
Glasgow, Scotland 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Pokémon GO Issues Reports

Latest outage, problems and issue reports in social media:

  • gamingfan234
    Gamer 42 (@gamingfan234) reported

    A THREAD #PokemonGO @PokemonGoApp @NianticLabs I have been playing Pokemon Go since 2018, and I am also someone with severely debilitating mental issues, meaning it's hard for me to get out much. I have to go through a lot of things just to walk around and play the game.

  • Rhodanite
    Rhodanite (@Rhodanite) reported

    @ScrubLordYT_ @saltydawg067 @PokemonGoApp We had so many issues at the 11am raid. Then people couldn't find raids at 2 and 5 because the majority were at 11 am. Not even sure I'll bother with the make up event because I'm not gonna waste any raid passes.

  • Fitzgeezy20
    Liam (@Fitzgeezy20) reported

    @PokemonGoApp What “patience”? We’re sick of this **** & you keep doing it. These pissy little make ups with the same issues & your poor excuses for free boxes aren’t gonna cut it. We’re 7 yrs in to the game, sort your **** out.

  • DevinMcWilliams
    Devin McWilliams (@DevinMcWilliams) reported

    @PokemonGoApp @NianticLabs I completed the play with my buddy but it’s not giving me the reds it’s saying I didn’t complete it plz fix this

  • ScrubLordYT_
    Regen_01 (@ScrubLordYT_) reported

    @saltydawg067 @PokemonGoApp its just on the East Coast we had a lot of loading issues on the 11am one... also it would not let us into the raid till like 5 mins left

  • r3mnar
    Chrisñ (@r3mnar) reported

    @PokemonGoApp umm when I logged in just now, I got a message saying my streak was broken and now my progress on Mystic Heroes special research stage 3 is reset, even though none of the steps require to do anything "in a row" Did something break?

  • BagelJammy
    Jammy Bagel (@BagelJammy) reported

    @PokemonGoApp @pokemongoappuk @NianticHelp Why on earth is this on a time limited research, where if we count up, this quest is NOT possible unless you already have pokemon that you've been working through getting buddy hearts with already, otherwise, unless you had 7 poffins,

  • f0zziehakz
    Branden Miller (@f0zziehakz) reported from Booth, Kentucky

    Played since 2016. A couple million XP from level 50 and I am done. Too many issues. Changes that the community doesn’t want. #ToneDeaf #HearUsNiantic @NianticLabs @NianticHelp @PokemonGoApp

  • lonesoldier2000
    Lone (@lonesoldier2000) reported

    @PokemonGoApp your app just said streak broken and reset all my progress on all SPECIAL researches I had. What streak?! None of the ones I had required a streak of any kind. 😡😡

  • Kalessin64
    Kalessin64 (@Kalessin64) reported

    @GrantNAlex @PokemonGoApp @NianticLabs I think the main problem now is that its not 5 won remote raids/day, its 5 started raids. If you are kicked out when raid starts, game freeze or you fail the raid and have to re-invite, all those attempts are counted against the 5/day

  • AJHP_
    AJHP (@AJHP_) reported

    @PokemonGoApp Fix remote raids ... #HearUsNiantic They won't listen so spoof hack your hearts out.

  • OvrEdge
    OvrDEdge (@OvrEdge) reported

    @ScrubLordYT_ @saltydawg067 @PokemonGoApp Not just east coast, we had issues where there were no raids around for 2 and 5. It was all on 11 which I couldn't make due to work.

  • hahahehehehooo
    Jack (@hahahehehehooo) reported

    @BCPOGO75 @ThatHollowGuy @PokemonGoApp Okay so instead of addressing the /additional/ issues Niantic caused by further misleading messages, your response is to scream at people, trying to force them to move on, instead of holding Niantic accountable? Geez you have an unhealthy obsession with this game or something-

  • Ultra_Prime_Z
    Ultra Prime Z (@Ultra_Prime_Z) reported

    @PokemonGoApp Hmm... Fix what's taken away and 💔 in the process. Sorry is not an answer. #HearUsNiantic

  • i_jecrong
    Jec2 🇵🇭 🇮🇩 (@i_jecrong) reported

    @Buhguh_ @PokemonGoApp My friends list is back to normal, but the app sometimes freezes after catching a Pokemon. The screen just stays on the ball, and we don’t know if we caught it or not. I checked my network, and it’s working fine. I’ve tried it on both iOS and Android.

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