Pokémon GO

Pokémon GO Outage Map

The map below depicts the most recent cities worldwide where Pokémon GO users have reported problems and outages. If you are having an issue with Pokémon GO, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Pokémon GO users affected:

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Pokémon Go is a free-to-play, location-based augmented reality game developed by Niantic for iOS and Android devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Madrid, Comunidad de Madrid 3
Bournemouth, England 2
London, England 2
Castleford, England 1
Monterrey, NLE 1
Santa Ana, CA 1
Orlando, FL 1
Ituzaingó, BA 1
Pontevedra, Galicia 1
Bègles, Nouvelle-Aquitaine 1
Reşiţa, Judeţul Caraş-Severin 1
Burwood, VIC 1
Sneek, fr 1
Cosoleacaque, VER 1
McKinney, TX 1
Saitama, Saitama-ken 1
Kidderminster, England 1
Phoenix, AZ 1
Chico, CA 1
Falkirk, Scotland 1
El Puerto de Mazarrón, Región de Murcia 1
City of Westminster, England 1
Kobyla Góra, Województwo Wielkopolskie 1
Viladecans, Catalunya 1
Brevik, Akershus fylke 1
Redmond, WA 1
Trieste, FVG 1
Fredericktown, MO 1
Butler, PA 1
Luton, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Pokémon GO Issues Reports

Latest outage, problems and issue reports in social media:

  • infamous51183 Dan Lucas (@infamous51183) reported

    @Asfar08639724 @PokemonGoApp That is such a small problem I get the reason for some incense important but many can get out and walk, like game was created for

  • Luck_Fire Luck Fire 🇺🇦 (@Luck_Fire) reported

    @Maserati777 @PokemonGoApp I'm pretty sure most players play the game in day time,so parks closing at dusk is not that big of a problem.

  • Alex2134567 Alex (@Alex2134567) reported

    @AmyTeamLH @PokemonGoApp My closest park has trash spawns and I get more spawns at a McDonald’s parking lot compared to a park. So I don’t even see this working for me at all without incense. I’ll be skipping cause they’re so out of touch with reality.

  • stark_hornstein FilmVlogs TL50 (@stark_hornstein) reported

    @PokemonGoApp You also forgot to discover issues relating to the 5 min Incense! Please revert back to 1 min Incense! #HearUsNiantic

  • Sangyustia Cave Lyryem @ Church of Sangyulogy (@Sangyustia) reported

    @PokemonGoApp #StopTheScan and f2p until you fix incense and your overall ableism. Your disabled players have had enough.

  • t1ny_ jay (@t1ny_) reported

    @nocturnalli @PokemonGoApp @NianticHelp I had the same problem before, if you've got an android device. Download Google Fit and try it

  • LToxtricity LowKeyToxtricity✨✨♒ (@LToxtricity) reported

    @NianticHelp @PokemonGoApp GBL is absolutely unplayable. I lose two turns every time my opponent uses a charged move. It's so bad I want to burn the app. Please fix.

  • snehalsingh9 The_Aspirant (@snehalsingh9) reported

    @PokemonGoApp Please revert incence effectiveness to 1 min spawn rate @NianticLabs . The current situation of gameplay is absolutely abysmal for a lot of people in your community. Kindly deign to listen to the issues persistent in the community. #HearUsNiantic #PokemonGO

  • Greg_Turbo Regigregas (@Greg_Turbo) reported

    At the airport for another hour and pokemon go isn't working AMA

  • itsmicahtime 🍄micah🍄 (@itsmicahtime) reported

    Thinking about how one time during the pokemon go craze the person working the register at hot topic said id have to wait because there was a charmander in the store

  • boomerbaby0 Tony (@boomerbaby0) reported

    @PokemonGoApp Fix your game this **** sucks now. Add messaging between friends. How do u expect new players to do mega raids when they can’t even find people to do them with?

  • flitzer09 Flitzer09 (@flitzer09) reported

    @Scottie_Fred I still can not understand why someone is spending so much Money i a broken game like pokemon go.

  • Victor_arjag Victor (@Victor_arjag) reported

    @NianticHelp Hello, Niantic. I have problem with the pokemon go app, every time I try to log in to my account it says "unable to authenticate. Please try again". Please help me as I really want to test out pokemon go.

  • martajustan alex.exe 🧁 (@martajustan) reported

    @Floofyboi21 @KiranTheWitch @PokemonGoApp when they couldn't before. plus if you went outside still it was way better than playing from home. so I don't get it, what is your issue with it???

  • IgnacioLoyola3 Ignacio Loyola (@IgnacioLoyola3) reported

    @PokemonGoApp Yes yes, all very nice, but when will they fix the incense? #HearUsNiantic #NianticBringIncenseBonusBack #NianticDidntHear

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