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Pokémon GO

Pokémon GO Outage Map

The map below depicts the most recent cities worldwide where Pokémon GO users have reported problems and outages. If you are having an issue with Pokémon GO, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Pokémon GO users affected:

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Pokémon Go is a free-to-play, location-based augmented reality game developed by Niantic for iOS and Android devices.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bussy-Saint-Georges, Île-de-France 1
Lincoln, CA 1
Nova Iguaçu, RJ 1
Porto Alegre, RS 2
Fortaleza, CE 1
São Paulo, SP 8
Tijucas, SC 1
Rio de Janeiro, RJ 3
Curitiba, PR 2
Recife, PE 1
São Gabriel do Oeste, MS 1
Concord, CA 1
Badalona, Catalonia 1
Dartmouth, NS 1
Videira, SC 1
Votuporanga, SP 1
Seattle, WA 1
Goiânia, GO 1
Santo André, SP 1
Foz do Iguaçu, PR 1
Funchal, Madeira 1
Paris, Île-de-France 10
Itajubá, MG 1
Ribeirão Preto, SP 1
Sousa, PB 1
Maceió, AL 2
Los Angeles, CA 1
Aracruz, ES 1
Tulle, Nouvelle-Aquitaine 1
Americana, SP 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Pokémon GO Issues Reports

Latest outage, problems and issue reports in social media:

  • Maxxers9119
    Max's Coffee House☕️ #BLM (@Maxxers9119) reported

    @PokemonGoApp Pocket and Pokémon go is down. Haven’t been able to login all morning

  • EdgardoIlagorre
    ESRI713 (@EdgardoIlagorre) reported

    @Tacoguy01 @PokemonGoApp That way they are not encountering a large amount of players trying to physically be there or spoof there. EX raids were coded to a specific time and day by invitation only. That worked. It was a different time when going outside wasn’t a problem but still it worked

  • CrowdAssassin
    phil beep/bop/boop (@CrowdAssassin) reported

    Thanks @NianticLabs @NianticHelp @PokemonGoApp you stupid constant freezing load screen has caused me to miss a raid because I couldn't get logged on, and missed a rare spawn. So thanks for your stupid broken game

  • caughtbydaphne
    Daphne (@caughtbydaphne) reported

    @OvrEdge @PokemonGoApp Yeah I understand a visual issue, but it’s showing in the shop that you’re still able to purchase it, even though you already have the ticket. Which is going to cause a lot of confusion.

  • Bumblebae98225
    Thomas Lake (@Bumblebae98225) reported

    @PokemonGoApp please, please, please—fix the black screen bug! Every time I try to battle the trainers with my buddy, I get a black screen and have to close and restart!

  • DemonEmperorV
    DemonEmperorVoid (@DemonEmperorV) reported

    @Bossuk3 @knowhereOrThere @PokemonGoApp By all means please share all the problems as it would make it easier when getting help, tho just be careful admitting/alluding to your real age as you need to be over a certain age to be on here. 👍

  • ChristineSarysi
    Christine Haugland (@ChristineSarysi) reported

    @PokemonGoApp I didnt receive any message for the code as there was a problem with my notifications. I thought code would be sent via email and i waited patiently. Ofcourse, now too much time has passed.

  • Kalessin64
    Kalessin64 (@Kalessin64) reported

    @GrantNAlex @PokemonGoApp @NianticLabs I think the main problem now is that its not 5 won remote raids/day, its 5 started raids. If you are kicked out when raid starts, game freeze or you fail the raid and have to re-invite, all those attempts are counted against the 5/day

  • ultraweeb
    大クソ蟹||初心者の日本語 (@ultraweeb) reported

    @heehman @ShutupToshi9227 @PokemonGoApp Is there some kind of rule where free-to-play games can be broken buggy garbage with arbitrary limits and nobody can ever question it?

  • hans0165
    Hans (@hans0165) reported

    @ZAGrrl @NianticLabs @PokemonGoApp We should not underestimate this company… they are up to something and are very focussed on money… No way this is a car crash accident… I bet they have a plan with all this….

  • JueshaRawr
    Juesha (the story, nothing more) (@JueshaRawr) reported

    @Jazzygirl101 @PokemonGoApp Sounds like a huge waste of time lmao. That’s a UK problem not the rest of the civilized world

  • jultar4001
    JULTAR400 (@jultar4001) reported

    @Missingno_Mastr @PokemonGoApp few problems here GMT will always get the raids first, that's impossible to change unless your a god and can move the content 2) bug's will always be in the game, that's simply how technology works, we are not at the stage where a bug free game is possible 3) you rush them

  • Raymundg15
    Ray (@Raymundg15) reported

    .@NianticHelp .@NianticLabs .@PokemonGoApp fix adventure sync... My goodness you ruined remote raids and can't even get the game to do most basic task... Maybe send a dev or 2 to work on this game instead of new future failures

  • Hadimu70
    Hadi (@Hadimu70) reported

    Hi @NianticHelp @PokemonGoApp a friend of mine is not able to login into the game from more than 18 to 20 hours. He is getting error that *Pokemon go is currently down for maintenance* Please check.

  • Deviousx2
    Devious (@Deviousx2) reported

    So wtf is this?? @NianticLabs @PokemonGoApp @NianticHelp I had the walking part of the Mystic Heroes quest left to do. I get on this morning and it’s completely reset that page (3/4). Why did it reset??? FIX THIS #PokemonGO #mysticheroes

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