Pokémon GO

Pokémon GO Outage Map

The map below depicts the most recent cities worldwide where Pokémon GO users have reported problems and outages. If you are having an issue with Pokémon GO, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Pokémon GO users affected:

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pokemon-go Hero Image

Pokémon Go is a free-to-play, location-based augmented reality game developed by Niantic for iOS and Android devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 2
Mérida, YUC 1
Durham, NC 1
Campinas, SP 1
Buenos Aires, CF 1
Chicago, IL 1
Houston, TX 1
Holbæk, Region Sjælland 1
Västerås, Västmanlands län 1
Tiffin, OH 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Pokémon GO Issues Reports

Latest outage, problems and issue reports in social media:

  • _Qitian_Dasheng Shun Goku Satsu (@_Qitian_Dasheng) reported

    I’ve updated my phone Deleted, installed, and updated the app Signed in and out of gmail Checked the server And still can’t re-login to @PokemonGoApp even after sending a trouble ticket

  • MariusMaruusSs B. Catalin Marius (@MariusMaruusSs) reported

    @PokemonGoApp Why are Galar & Alola forms allowed in Kanto Cup @PokemonGoApp @NianticHelp? This is Kanto Cup, not Kanto, Galar & Alola Cup. Fix this thing.

  • PalaPolo91 Monarque (@PalaPolo91) reported

    @PokemonGoApp Why is your game crash when starting the game?

  • PokeMaineEvent ThaMaineEvent 350/500 subs👇🏾Link (@PokeMaineEvent) reported

    @XcZachx20 @PokemonGoApp It seems it’s working for others, pogo just hates me i think smh

  • WildEagle Andrew McKay (@WildEagle) reported

    @PokemonGoApp Can you fix gym sorting so it works properly again.

  • phanoxzero Camilo Téllez 🎮 Phanox (@phanoxzero) reported

    Is just me, or is @PokemonGoApp not working well on Android 11? I just updated my phone to that OS and I'm having hard time to connect my Pokeball Plus and sometimes the game doesn't start, it stays on the loading screen. I didn't have those issues on Android 10 @NianticHelp

  • rxfxmg RXFX (@rxfxmg) reported

    @PokemonGoApp app is not working on IPhone, keeps crashing when it’s loading

  • mkwit32 Mike (@mkwit32) reported

    @NianticHelp pokemon go app crashes right when PvP battle begins. I lost 3 battles due to returning back to game in mid-battle. Also, charge attack for Alolan Muk is broken. Extra fast attack registers when Charge move is pressed - happens repeatedly

  • Chadillac17 Chad Maple (@Chadillac17) reported

    I quit @PokemonGoApp. I followed the instructions on my Eevee I was working hard on. Patiently waiting to evolve to sylveon. Named it Kira and it did not evolve into Kira. Did it again w my last shiny lucky Eevee and it too failed. @NianticLabs doesn’t care. So I quit. Period

  • SUPERIORLEGEND3 Ultimate Legends (Achilles) (@SUPERIORLEGEND3) reported

    @NianticHelp Please Fix this Problem And Give A remote Raid Pass Again. My Tranier Code is 3812 6218 3418. My name in Pokemon go is UltimateX1234

  • Dawsbon Dawsbon (@Dawsbon) reported

    @IceNoJuice @PokemonGoApp With how many beggar accounts there are in the replies, i have no idea if this is a troll or not. Some of the ideas are good and theyre already working on and some of them are just terrible ideas

  • Jordant89 Jordan Thompson (@Jordant89) reported

    @WildNFees @PokemonGoApp I read somewhere that it is possible the hearts have to be earned after the it's intro not sure if anyone else ran into that issue

  • alexofthenine AlexoftheNine (@alexofthenine) reported

    So I'm seeing rumours of Shiny Galarian Ponyta not being caught by anyone since the 17th? Is there a problem or something? Very strange #PokemonGo @PokemonGoApp @NianticLabs

  • bigmoooose Guy Piss (@bigmoooose) reported

    my phone is too old and slow for pokemon go. RIP to that phase

  • thole_jan Jan Rasmus Thöle (@thole_jan) reported

    @NianticHelp hi I have the problem that I cannot pick up a recommendation code reward (kanto gold medal), although my friend has already picked it up please help me Gamename: JanRasmus1990 Game: Pokemon Go

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