Ring

Ring Outage Map

The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ring users affected:

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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Lake Forest, IL 3
New York City, NY 3
Manchester, England 2
Atlanta, GA 2
London, England 2
Poplar, England 2
Los Angeles, CA 2
Lincoln, England 1
Walden, NY 1
Dallas, TX 1
Chesham, England 1
Phoenix, AZ 1
Ruston, LA 1
Denver, CO 1
Kansas City, MO 1
Slough, England 1
Amsterdam, nh 1
Zašová, Zlínský kraj 1
Carolina Beach, NC 1
Dubuque, IA 1
Highbridge, England 1
Brunswick, OH 1
Blackpool, England 1
Fulham, England 1
Norristown, PA 1
Philadelphia, PA 1
Miami, FL 1
Leander, TX 1
Chicago, IL 1
Sydney, NSW 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ring Issues Reports

Latest outage, problems and issue reports in social media:

  • jimkat77 James Moore (@jimkat77) reported

    @alishaw_ @ring Why ask for this? Your status page clearly states there is an issue and you haven’t updated it since yesterday.

  • ShaeJHarding Shae Harding (@ShaeJHarding) reported

    @ring @ImCourtneyLynn Hopefully they can make yours work because they didn’t do anything for me besides tell me to call their 1800 number. Clearly this is a big issue as more and more are reporting the app crashing. Hopefully you’ll do something @ring

  • MarkatMars Mark Christianson (@MarkatMars) reported

    @ring Great guidelines but people posting a stream of joke reports. And the responses to reports are terrible. Where is the moderation and accountability?

  • christo36114147 christopher (@christo36114147) reported

    @ring been waiting on my order over 3 weeks. Please help me.

  • radioactivecat 💀 Chat Radioactif 💀 (@radioactivecat) reported

    Is .@ring having some kind of issue today, or was there a breach? I’m getting tons of repeat notifications, as well as ‘person’ notifications that are definitely not a person (mostly cars)….

  • _LarryCrown_ Larry_Crown (@_LarryCrown_) reported

    @Shaq the @ring company you invested in seems to be scamming ppl.. Warranty only lasts a year after that any problem and you have to buy a whole new system??

  • pooya Pooya Karimian (@pooya) reported

    @greglilley5 @ring Having the same issue. Did you figure it out?

  • TheRealist7 Bumpy Johnson (Anansi) (@TheRealist7) reported

    @ring has the worst customer service.

  • BartOKavanaugh3 Bart O'Kavenough (@BartOKavanaugh3) reported

    @Ty___Webb @ring My Eufy works pretty well and doesn't rely on someone else's server. It connects directly to my network and I don't pay for storage. Just an SD card.

  • ShaeJHarding Shae Harding (@ShaeJHarding) reported

    @drwptac @ring I’m having the same exact issue @ring

  • dsgomez1 David (@dsgomez1) reported from Lake Mary, Florida

    @ring I purchased the retro fit 5 piece bundle and was charged twice. Called you all and was advised to dispute with my credit card but they denied the dispute. Please help I do not want a extra $300 charge

  • Navpatgod Nav (@Navpatgod) reported

    @ring thanks for the useless private message offering me a voucher to buy yet another substandard product instead of helping to fix the problem. One plastic replacement button has less of an electrical waste than me buying a new device. Nothing elite about the ring. Ring ring!

  • radioactivecat 💀 Chat Radioactif 💀 (@radioactivecat) reported

    @ring That’s a big request - as I’m not a paid member of the .@ring QA team. Please fix your problem, your feed is full of people complaining of the same thing.

  • shaniat89456347 old woman (@shaniat89456347) reported

    @ring I sent one. Not that it’s going to help. You have stolen precious moments that are gone forever. Her funeral is Monday and all our last I love yous got erased BY YOU! WHY DID YOU DO THAT???

  • Pow1971 Russell may (@Pow1971) reported

    @ring New doorbell 4, will NOT connect or find 5GHz. Yes i changed the channel to 104! Returning as your support is poor!

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