Ring

Ring Outage Map

The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ring users affected:

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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Plainfield, IL 3
Birmingham, England 2
Phoenix, AZ 2
Manchester, England 2
Leeds, England 2
Atlanta, GA 2
Slough, England 2
Milwaukee, WI 1
Los Angeles, CA 1
Fincastle, VA 1
Stafford, VA 1
Waterlooville, England 1
Stone Mountain, GA 1
Calgary, AB 1
Peoria, IL 1
Canton, GA 1
Camberley, England 1
Gresham, OR 1
Longview, TX 1
Dagenham, England 1
Washington, D.C., DC 1
London, England 1
Tangier, Tanger-Tetouan-Al Hoceima 1
Dallas, TX 1
Houston, TX 1
Köln, NRW 1
Dundalk, MD 1
Dartford, England 1
Westland, MI 1
Bristol, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ring Issues Reports

Latest outage, problems and issue reports in social media:

  • phi1bert philbert (@phi1bert) reported

    @ring HELP I have 3 Ring doorbell cameras. The main one has stopped providing notifications via Amazon. Nothing has chang d. Wifi is stable and strong. Tried all setups including factory default. No joy. Need help.

  • gstuedler GStuedler🇺🇸🇧🇧💙 (@gstuedler) reported

    @ring Has the worst customer service I have run across in all my time on the internet. All they do is delay, delay, delay. And if I am honest...flat out lie. Supervisors are never 'available’. I will never recommend this product line to anyone.

  • babjul08 babjul (@babjul08) reported

    @ring I am over 15 minutes on hold to talk to a real human for a real critical issue for my alarm...still automated service continues to say my wait time less than 5 minutes..not 1st time when ever calling ring this is normal... Please help.#CustomerService #poorservice

  • mgh_ca Marc GH (@mgh_ca) reported

    @ring my ring app isn’t working. Can’t load any videos. Is there an issue with the servers ?

  • dancastree64 robert smith (@dancastree64) reported

    @ring ignoring me doesn't help

  • markcunnel mark cunnel (@markcunnel) reported

    @CoxRachie78 @ring Why not contact @jasmine_meek1 for recovery of your account he can help you recover that because I was having same issues with my mom account

  • maremack99 MareMack (@maremack99) reported

    @ring Your two-step verification SUCKS!!!! Fix it so I can TURN IT OFF!!!!!

  • Hudsonvalleykid Tim Hurley (@Hudsonvalleykid) reported

    @ring Would really like to install @ring on this tablet device but am getting an error message (that I have sent to you).

  • TerpEE93 Greg Bensimon (@TerpEE93) reported

    My @ring app tells me my doorbell is offline. But I still get notifications for motion and when the doorbell rings. So clearly it’s not offline. Why?

  • hypermole80 Gary Wilson (@hypermole80) reported

    @davidxnicol @ring We have the same issue but ours does blend into the frame so that could be an excuse but like you said who doesn't look for a doorbell in this day and age.

  • nick24617355 ニック (@nick24617355) reported

    @RColburnnews @ring @fox4kc I don't like these bad dogs.

  • PJSAnkenyIA Patrick_NavyVeteran (@PJSAnkenyIA) reported

    @ring 2nd gen video doorbell not working. Hard wired for power. Support is bad for consumers if you ask me. Do hard wired video doorbell batteries charge from the existing door bell power? Need help because the doorbell just stop working and isn't there a 1 year warranty?

  • gabeozel Gabriel Ozel (@gabeozel) reported

    @ring hi I am having consistent issues with my account as I have paid for a plan but the app reverts back to default. I sent a private message outlining the issues. Been on hold for 35 min waiting for customer service. Can’t wait longer. Please help. Thanks

  • dolceprincipe Dolceprincipe (@dolceprincipe) reported

    Hello @ring we are scared wtf why I don’t get alert nor showing some one walked in to my garage and back door this is **** it’s no good wtf

  • ZorrosSlippers Duncan Watson (@ZorrosSlippers) reported

    @ring_uk @ring Very impressed with your customer service. Phoned help desk about a faulty door cam yesterday at 12.30 and a new replacement arrived today at 12. Your help desk couldn't be more helpful!

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