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Ring

Ring Outage Map

The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ring users affected:

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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 2
New York City, NY 4
Lancaster, NY 1
Ronkonkoma, NY 1
Shawinigan, QC 1
Charlotte, NC 1
Chicago, IL 4
Münchberg, Bavaria 1
Kaiserslautern, Rheinland-Pfalz 1
Swindon, England 1
Dortmund, NRW 1
Waterlooville, England 1
Pittsburgh, PA 1
Batley, England 1
Jacksonville, FL 1
Tavistock, England 1
Everett, WA 1
Colorado Springs, CO 1
Bend, OR 1
Bath, ME 1
Los Angeles, CA 2
Newnan, GA 1
Rome, Latium 1
Amtsberg, Saxony 1
Stroudsburg, PA 1
Arnhem, GLD 1
Reading, England 1
Velbert, NRW 1
Birmingham, AL 1
Mumbai, MH 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ring Issues Reports

Latest outage, problems and issue reports in social media:

  • umar_m786
    عمرumar (@umar_m786) reported from Oldham, England

    @ring hi app isn't working I've reinstalled the app now won't let me log back in any ideas? Are you aware of the problem??

  • nzfatmatt
    nzfatmatt (@nzfatmatt) reported

    @ring Please actually post updates on your main feed. By just replying to people your trying to hide the fact the whole network is down, you need to actively tell people they're not protected currently.

  • purplep89739137
    purplepanda (@purplep89739137) reported

    @ring I’ve only been a ring costumer for 48 hours and there is an outage! Very disappointing not even an alert or post to let us know what’s going I tried calling costumer service and there # is disconnected. When will services be back up?

  • LiiamDnBRaver
    Liam Atk🏳️‍🌈 (@LiiamDnBRaver) reported

    @ring having issues here in UK, cannot view live, getting some motion notifications. Servers down?

  • advancedflea
    Alan (@advancedflea) reported

    Hi @ring @ring_uk I appreciate you are probably dealing with about a million tweets at the moment but do you have an ETA for a fix?

  • JoddskiS
    Jody (@JoddskiS) reported

    @ShanzB2 @ring System wide mess I think. It would be nice if at a minimum Ring would admit there is a problem rather than telling me how important I am

  • skpnrok
    Paul (@skpnrok) reported

    @ring What will you do to make your customers feel better about your service given this outage? Or will you be leaning on your TOS? "You acknowledge that the Products and Services are not intended to be 100% reliable". Guess I need to stop clicking yes without reading deeper.

  • jravouna
    Jeremy RAVOUNA (@jravouna) reported

    @JoddskiS @ring Same here... all my system is becoming crazy... waiting for this issue to be resolved.

  • banfield_joanne
    JLB (@banfield_joanne) reported

    @ring @martinmckee We can’t create an account every time we enter the verification code it gives error

  • farhan__mehmood
    Farhan Mehmood (@farhan__mehmood) reported

    @domboria @ring Looks like its down for everyone

  • thattherejimbob
    Bob (@thattherejimbob) reported

    @MrsCAdams66 @ring Right now all 5 cameras are offline and I can't get into anything on the app. Something is goofed up with Ring Servers right now!

  • domboria
    Domenico Boria (@domboria) reported

    @ring I think your service is down. My battery was 60% yesterday and today says 0% but when I put to charge it shows half charged already. I get streaming error when trying to go live. I tried to redownload the app and now it won’t accept verification codes.

  • Kurt_wagg
    Kurt Waggoner (@Kurt_wagg) reported

    @ring, “always home”, you mean, “always down”.

  • xtacey14
    moe (@xtacey14) reported

    @ring I’m having trouble connecting to ring video doorbell. It’s not connecting to phone app. When I click on live view it’s says streaming error. When doorbell rings, I can’t see anything on my phone. I have tried with other devices but no joy. Can you please advise

  • Unstable_player
    ᵤₙₛₜₐbₗₑ cᵣₑₐₜᵢₒₙ (@Unstable_player) reported

    @ring why does my ring dashboard, and camera take so long to start up? its gotten to the point where I'm about to just go with a different camera company because it take so damn long just to get a connection error even though my ring doorbell is right next to my wifi

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