Ring

Ring Outage Map

The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ring users affected:

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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Phoenix, AZ 5
New York City, NY 5
Birmingham, England 5
London, England 4
Los Angeles, CA 3
Reno, NV 3
Plainfield, IL 3
Glasgow, Scotland 3
Las Vegas, NV 2
Ashburn, VA 2
San Francisco, CA 2
Columbus, OH 2
Harrisburg, PA 2
Riverside, CA 2
Louisville, KY 2
Milwaukee, WI 2
Tucson, AZ 2
Mexico City, CDMX 2
Manchester, England 2
Leeds, England 2
Houston, TX 2
Quanzhou, Fujian Sheng 1
Littleton, CO 1
St Helens, England 1
Atwater, CA 1
Sydney, NSW 1
Bengaluru, KA 1
Gold Coast, QLD 1
Mansfield, England 1
Reading, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ring Issues Reports

Latest outage, problems and issue reports in social media:

  • OklahomaBigAl Alston Ingram Jr (@OklahomaBigAl) reported

    My @ring is ineffective. @ring should be ashamed of trying to fraudulate a 72 year old man down here crippled up retired out on Social Security. Your recovery system is the worst I’ve ever seen, and even said that I don’t on the ring door bell that I paid $249 for.

  • BiegelATX John Biegel (@BiegelATX) reported

    .@ring been on the phone with arnez in technical support for more than an hour. Answering the same questions over and over and needs help finding out her bosses name. The most infuriating tech support experience ever. On day 5 of this ridiculous process

  • faranheit451 Ian Robertson (@faranheit451) reported

    @ring @thinnestblue Hi Ring Not so good as what happened to my order that you lost, replacement also lost and replacement for the replacement - also lost Why won't you tackle this problem?

  • 3813Lakeview Lexi (@3813Lakeview) reported

    Yes @ring, the device has been rebooted to attempt to fix the issue.

  • faceofjustice32 DJ CUE (@faceofjustice32) reported

    @ring I see kind of a small problem.......since it's most likely that thieves with enter threw the sides as soon as they see it they would probably RIP it off becouse theres no side view

  • LordofCaraxes Daemon (@LordofCaraxes) reported

    @ring terrible

  • Laurie_March Laurie March (@Laurie_March) reported

    @ring For example. Today there was an extremely piercing noise coming out of one of our devices. It was not a siren. When I went to troubleshoot it, your help team informed me the primary account holder has to be home to reset this PIERCING NOISE.

  • RealJoeyConfrey Joey Confrey 🥸 (@RealJoeyConfrey) reported

    @ring is the app down? Because I keep getting kicked off it for some reason…

  • _Amarie92 The Prototype (@_Amarie92) reported

    @ring customer service is terrible!! I just spent 30min on the phone with a rep due to a previous rep canceling my protection plan without my permission that was paid in full for a year!

  • Neighbourb Brent (@Neighbourb) reported

    @ring Your customer service is very very bad.

  • megspradling Meghan Spradling (@megspradling) reported

    @ring Is there someone who can help me with product support? I was just billed for an annual Ring subscription, but haven't had a ring device for 2+ years.

  • Dancastree3804 dan castree (@Dancastree3804) reported

    @ring trying looking at the picture the wifi signal bars are there the issue it you lot at @ring keep kicking cameras of wifi for no reason other then to con customers in to upgrading as for dm i'm to busy fixing your issue in the dark i.e. reconnecting the camera in the rain and dark

  • peterdevietien PdV (@peterdevietien) reported

    @ring Installed ~$1,000 of Ring products and paid monthly for professional monitoring. First vacation Ring called the police to my house twice in three days on false alarms. I’m now two weeks into negotiating a return, I may not get my money back. @ring could you help?

  • Dancastree3804 dan castree (@Dancastree3804) reported

    @ring like i said last time when you kept moaning about dm theres NO point with dm you all refuse to help ( like in 2020,2021,2022 when i had the same issue )

  • qb4ll qball 🍯🦡 (@qb4ll) reported

    Why are so many companies like @ring blocking VPNs on their mobile apps? This is going to be a bigger problem as more and more people are using VPNs for security.

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