Ring

Ring Outage Map

The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ring users affected:

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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Lake Forest, IL 4
New York City, NY 4
Atlanta, GA 3
Dallas, TX 3
London, England 3
Jacksonville, FL 3
Chicago, IL 2
Los Angeles, CA 2
Slough, England 2
Cirencester, England 1
Grand Ledge, MI 1
Castro Valley, CA 1
Amherst, NH 1
Anaheim, CA 1
Ashburn, VA 1
Riverside, CA 1
Reading, England 1
Basingstoke, England 1
Port Orchard, WA 1
Mableton, GA 1
Dublin, Leinster 1
Frankfurt am Main, Hessen 1
Baldwin City, KS 1
Larkhall, Scotland 1
Bedford, TX 1
Poynton, England 1
Miami, FL 1
Lincoln, England 1
Walden, NY 1
Manchester, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ring Issues Reports

Latest outage, problems and issue reports in social media:

  • karen_dawkins Karen Dawkins (@karen_dawkins) reported

    @ring how can I turn off the chime for a door sensor? We use it throughout the day and I don’t want to hear it! #help

  • Hannah_Jones201 Hannah Jones (@Hannah_Jones201) reported

    @ring have been trying All day to reconnect my doorbell and still not working. I’ve reset it, my wifi cleared it off my account and now can’t get it set back up!

  • jeredfloyd Jered Floyd (@jeredfloyd) reported from Bloomfield Township, Michigan

    Why is it that when I google @ring doorbell problems, no official support is on the first page of @Google search results? Only SEO garbage? (Why, yes, I am visiting my parents…)

  • JonCrab33143414 Jon Crabtree (@JonCrab33143414) reported

    @ring - Really disappointed with your customer services. Not only have you increased subscription more then a third. Now your team have confirmed my device is useless with a tech issue. Your Advice-buy another device as my one 2 years old. Don’t U have confidence in your products

  • stringquintet Nicholas Marritz 🍞🌹🌹 (@stringquintet) reported

    @ring Help stop crime before it happens by building a functioning welfare state

  • leeatherton4 Lee Atherton (@leeatherton4) reported

    @ring Can you explain why my doorbell keeps going offline everytime someone rings the doorbell!!! I have to take the battery out and reboot the thing. Why!!!!!!!!!!???

  • NathanMaples2 Gold-Shmeezy (@NathanMaples2) reported

    I really wish there was a different way to access my @ring device, the verification system is asinine, to reset my password it asks me to sign in to my account, how can I sign if I don’t know my password ? #frustrated

  • jackmw14 Jack  (@jackmw14) reported

    @ring Hi my ring doorbell is not working on the rapid ring app and hasn’t been for the past couple of days. Can you fix this please? It is not just mine.

  • Kolossal__K Kellz (@Kolossal__K) reported

    @FeezyMF @ring This be givin me anxiety I’ve been robbed b4 like wtf

  • mcarn15 Matt Carnley 🚀💵 (@mcarn15) reported

    @ring The issue is that I do not see the doorbell on the app, after adding the indoor camera the doorbell disappeared and is only visible when I get a notification

  • JenniferVreela5 Jennifer Vreeland (@JenniferVreela5) reported

    @m_crouton @ring Y’all leaving something *tasty* for the trash pandas! That’s a 5-star review, if I’m interpreting correctly.

  • MarkSinister Mark Sinister (@MarkSinister) reported

    People fighting in front my house. Go 2 check it out on @ring just 2 have 2 sign in, go through a 5 step captcha, then 2 have 2 get a text message, then 2 actual get logged in. Then 2 have 2 wait for the browser to load up my cam. They were long gone by then. #Ringdoorbell

  • OliverJIJ Oliver J I Jones (@OliverJIJ) reported

    @ring You need to fix your mobile ready browser given not everyone has laptops, allowing people to access all of their profile and amend things. In particular subscription given your ridiculous price increase.

  • sabinaxo Sabina ♛ (@sabinaxo) reported

    I swear the worst customer service goes to @ArloSmartHome hands down.. this is my mistake for choosing them over @ring

  • WanderingOBS Wandering Observer (@WanderingOBS) reported

    @jackiecchu @ring He was wearing a mask to conceal his identity… crafty trash panda.

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