Ring Outage Map
The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ring users affected:
Check Current Status
Online Features
Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Check Current Status
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| New York City, NY | 2 |
| Chicago, IL | 2 |
| City of London, England | 2 |
| Nottingham, England | 2 |
| Manchester, England | 2 |
| Mumbai, MH | 1 |
| Lewes, DE | 1 |
| Jersey City, NJ | 1 |
| Northampton, England | 1 |
| Houston, TX | 1 |
| Gulf Breeze, FL | 1 |
| Croydon, England | 1 |
| Bethlehem, PA | 1 |
| Leighton Buzzard, England | 1 |
| Northampton, PA | 1 |
| Lewisville, TX | 1 |
| Slough, England | 1 |
| Port Orange, FL | 1 |
| Rochester, NY | 1 |
| Kansas City, MO | 1 |
| Waterford, MI | 1 |
| Frankfurt am Main, Hessen | 1 |
| Bristol, England | 1 |
| Willimantic, CT | 1 |
| Huntley, IL | 1 |
| Grimsby, England | 1 |
| Elk Grove Village, IL | 1 |
| Somis, CA | 1 |
| Gloucester, England | 1 |
| Bognor Regis, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
-
كوليت
(@mcintoshc16) reported
Just a random question. Does anyone have problems with their @ring doorbell? I have had 4 in the place of 4-5months as it keeps going offline and doesn’t reconnect? I just want to know if anyone is having the same issue?🤔
-
🆖 𝕋𝕙𝕖 𝕄𝕣𝕤 ℕ𝕒𝕥 𝔾
(@TheMrsNatG) reported
@ring as soon as my trial ends and I give you money the doorbell goes offline and refuses to connect
-
Eric Sterling
(@ericsterling76) reported
@ring **** off with your automed bullshit response, if ring actually gave a **** I would what I paid for at my home, I don't, Ring is THE WORST security system on the market.
-
B Rasmussen
(@rasm47) reported
@ring You want to help? Sure- have the number for @SimpliSafe ?
-
Michael
(@Michael03479493) reported
@ring your app down? Cannot connect to my cameras. Says the app has a connectivity problem. Please explain.
-
RepOut Training
(@RepoutTraining) reported
@ring your app needs updated. Read the reviews in the Google Play store. It's been down since this last weekend. #FixIt
-
MELI MEL
(@MELIMMMEL) reported
@ring ringdoor device not giving me motion/person detection and Im being told that « higher support » doesnt want to be bothered with my issue and try to fix it! Instead the agent was told to ship me a new device! How unprofessional!
-
Eric Sterling
(@ericsterling76) reported
@ring Literally just told a customer service agent im in the states, and they ask me to call an over seas number for assistance, thats the **** customer service ive come to expect from ring. Products that dont work and and helpless customer service, forcing me to find an alternative
-
Eric Sterling
(@ericsterling76) reported
@ring Upset customer, my stickup cameras wont charge anymore with the solar panel. Ordered a replacement and @ring never shipped it. Its been a month now, still no help. Not feeling very secure, at all. Customer service keeps giving me diffenret excuses of why. Wt actual f
-
Jewel S
(@jewels_my) reported
@ring No thanks. You didn’t help me for the past 6 hours.
-
Forever Hungry.
(@Kezzy1969) reported
@ring Please can you help- our chime lost Internet Connection and the round light is now flashing green. We have tried reinstalling it and nothing works. The actual doorbell is working. Any solutions please? Thanks
-
DoubleG
(@DoubleG89498449) reported
When @ring technical support sucks trying to troubleshoot a Chime but while waiting on a long hold for a Level 2 tech you figure out the problem & resolve it yourself after they told you it was fine and no problem. WRONG. 2nd Chime Pro was offline & Chime was indicating a fault.
-
Peter Le
(@PetahRee) reported
from
Houston, Texas
@ring I refuse to call a 3rd time, just to be connected to an outsourced call center, just for them to open a “ticket”, and to tell me to wait another 24-48 hours for an update. Thank you for exemplifying the exact issue I am having with your CS team.
-
Shane
(@shanelord) reported
@pat_devlin @ring I feel you. I’m always afraid of the repercussions on the support agent when they’re doing their best to help within a restrictive and anti-customer support process. I make sure to be clear I’m never frustrated with the person just the company/process.
-
Jewel S
(@jewels_my) reported
Hey @ring your tech support sucks!! Have been on the phone with them this morning for 1 1/2 hours with nothing resolved. Ryan was one and he disconnected me without calling back. Second was Natasha who is overseas. Help!! Doorbell isn’t showing history.
Check Current Status