Ring

Ring Outage Map

The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ring users affected:

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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Chicago, IL 3
New York City, NY 3
Kansas City, MO 2
Bully, Auvergne-Rhône-Alpes 2
Zürich, ZH 2
Arlington, VA 2
Pittsburgh, PA 2
Minneapolis, MN 1
Lenzing, Oberösterreich 1
Peterborough, England 1
Meriden, CT 1
Stoke-on-Trent, England 1
Olean, NY 1
Juneau, WI 1
Barnsley, England 1
Talladega, AL 1
Milwaukee, WI 1
Pipe Creek, TX 1
Dunbar, WI 1
Charlotte, NC 1
Manchester, England 1
Laurelton, NJ 1
Meridian, ID 1
Sevilla, Andalucía 1
Denver, CO 1
Coppell, TX 1
Grayson, GA 1
Dowagiac, MI 1
Hailsham, England 1
City of London, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ring Issues Reports

Latest outage, problems and issue reports in social media:

  • LearsLisa Lisa Lears (@LearsLisa) reported

    @schmassidy @ring Yes we have the same issue as does our neighbour. Tried deleting and reinstalling app but nothing working.

  • InterimFM Emma Bailey MSc MBA CIWFM (@InterimFM) reported

    @amazon @ring I have been trying your 01727 263045 uk number all day, I have just got through and not spoken to anyone 20 mins so far? Is there a problem with Ring today? Very concerned

  • EricRAv8r Wing Commander (@EricRAv8r) reported

    @ring Ring service is down. Virginia location.

  • AndrewNewsome Andrew Newsome (@AndrewNewsome) reported

    Outrageous that the @ring doorbell security camera system has been down for hours. I can't see who's at my front door! Nothing on their twitter feed about it either - shocking! #ring #RingDoorbell

  • mykd83 Myk Duncalf (@mykd83) reported

    @ring Has the quality of streams been lowered this week, or is it the start of a problem with my camera? There's noticeably lower resolution coming from my Stick Up Cam viewing an event or live

  • SGL_Simon Simon G (@SGL_Simon) reported

    Hey @ring @ring_uk having issues with all my ring devices. Your UK phone number isn’t working either. Any idea what’s going on? (Is there a known issue or is it local?

  • VettechickMfwic mfwic (@VettechickMfwic) reported

    @ring Maybe you should make a better product so that my cameras don’t go down after alerting me 20 TIMES there is motion only to NOT be able to access the videos. Really tired of your products constantly having problems.

  • tonetalk Tony Sharpe (@tonetalk) reported

    @tonyblackburn @ring Amazon Web Services, which Ring runs through, are having outage problems at the moment. That's probably why you're having problems.

  • SimonHollier Simon Hollier (@SimonHollier) reported

    @ring 3 days with connection issues, 3 days ringing the helpline and 3 days of hold music? Time to take the cameras and doorbells down and return for refund! #Wasteofmoney #Avoid

  • deresdod 👾 Brett 👾 (@deresdod) reported

    @ring something has been funky in the app for the last few days. One of my camera's is saying offline, but its still sending me motion alerts, and now I can't log into the app after logging out. Any outages your community should be aware of?

  • GoinOnTilt jeff niehaus (@GoinOnTilt) reported

    @schmassidy @ring Having similar issues. Cannot log into my account through app or via web. Can't get into the Neighbors app, either. That's even after getting verification codes for the account. Guessing servers are down?

  • BookSwapSteve Stephen Harrison (@BookSwapSteve) reported

    @JRansomWright @ring @Switch I think the outage is limited to the North Virginia region, that tends to be the default region when manually setting stuff through AWS, so maybe Ring has only used that region or has some kind of dependency on it. It's possible it's had side effects on others through.

  • MrsJessiB Jessica (@MrsJessiB) reported

    @ring I'm having troubles signing into both the app and online. Is there maintenance going on that I'm not aware of?

  • mickwill46 mickiam50 (@mickwill46) reported

    @ring will this connection issue be sorted out tonight please

  • CalumDavidson70 Calum Davidson (@CalumDavidson70) reported

    @schmassidy @ring We only got our ring doorbell yesterday and were thinking how crap this was on second day it is not working. 😡

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