Ring

Ring Outage Map

The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ring users affected:

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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Phoenix, AZ 8
Frankfurt am Main, Hessen 8
Melbourne, VIC 7
Brisbane, QLD 7
Mönchengladbach, NRW 6
Berlin, Land Berlin 6
Köln, NRW 5
London, England 5
Hamburg, HH 5
Vienna, Wien 5
Düsseldorf, NRW 5
Chicago, IL 4
Arlington, VA 4
Los Angeles, CA 4
Sydney, NSW 4
Munich, Bavaria 4
Madrid, Comunidad de Madrid 4
Croydon, England 4
Birmingham, England 4
Bristol, England 4
Manchester, England 3
Sevilla, Andalucía 3
New York City, NY 3
Paris, Île-de-France 3
Glasgow, Scotland 3
Atlanta, GA 3
Charlotte, NC 2
Kingston upon Hull, England 2
Pittsburgh, PA 2
Loveland, CO 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ring Issues Reports

Latest outage, problems and issue reports in social media:

  • jonnyUsh Jonny Usherwood (@jonnyUsh) reported

    @ring have tried about 20 times tonight to connect my doorbell to my wifi that its been on for the last 6 months which its suddenly decided it cant connect to. Tried everything imaginable! Help!!! @AmazonHelp @AmazonUK

  • HGottago Him Gottago (@HGottago) reported

    @SANJOSEMAILMAN @ring There's a bush down the street

  • Crazieone2750 Ms. Snyder (@Crazieone2750) reported from Baldwin, Pennsylvania

    @SANJOSEMAILMAN @ring There's a bush down the street

  • ghostbuster9999 J D (@ghostbuster9999) reported

    @ring I’m getting notifications every few minutes on my Indoor cam. I have “People Only Mode” enabled but the notifications are for every motion event, even when there are no people. I have spent hours on the phone with zero results. Can you help?

  • JojoShunk Jojo Shunk (@JojoShunk) reported

    @ring I have received 20+ notifications that my security system is going offline. I’m supposed to have cellular back up, internet is working fine, no issues. This is getting ridiculous! Fix your BS or I’m canceling! I pay for home security, not to be kept anxious!

  • skipanngolight Skipanngolight (@skipanngolight) reported from El Castillo, Estado de Baja California

    @SANJOSEMAILMAN @ring Hello, I think you might be lost. Can I help? Do you know who you are?

  • cronjephoto Diedeliff Cronjé (@cronjephoto) reported

    @ring Your Login Page is not working... just like your doorbells. Is this a trend? Please fix so I can cancel my account.

  • elexusirene BRAZIL/FLIP beauty (@elexusirene) reported from Santa Monica, California

    @ring My post said- two men flashing lights into our car then jumped over onto our private entrance. Called police.THATS IT. I then posted my Ring video. It’s really bad that ur moderators continue to protect criminals. 1st time I posted they said I couldn’t post we chased them.

  • thejasonhochman jhochman (@thejasonhochman) reported from Bentleyville, Ohio

    @ring my chime gen 1 is offline and flashes blue three times. I am trying to reset by holding the side button but nothing seems to work.

  • CraigVerity1 Craig Verity Mbii (@CraigVerity1) reported from Saint Annes on the Sea, England

    @PersimmonHomes do you think i could get one of the lads from off the #CoastalDunes phase 2 site to help me put up my @ring door bell camera? One I don't have a drill and two I don't fancy drilling holes into the brickwork for it not to hold the camera up.

  • BellMichaelbe11 MIchael Bell (@BellMichaelbe11) reported from Kells, Northern Ireland

    @ring almost two weeks without a fully functional gen 1 doorbell, three SCAs, unanswered tweets, missing emails, late contacts, broken promises can someone please update me on my “ticket”

  • PiersCampbell Piers Campbell (@PiersCampbell) reported from Bangor, Northern Ireland

    @ring_uk Your support service is good. I find your agents try their best to help. Doorbell was replaced. The challenge now is that it’s virtually useless without the chime. Agent tried his best but not repairable. Now I have a doorbell that doesn’t @ring, unless I want to buy again.

  • LisaHoppi ❌ L ❌ 🐘🦒🏳️‍🌈 (@LisaHoppi) reported from Hucknall under Huthwaite, England

    @ring Hi, After a power outage, my chime pro stopped working, I’ve tried all the troubleshooting and the blue light won’t come back on & it won’t connect, any ideas???

  • Brimson1 David Brimson (@Brimson1) reported from Yarnton, England

    @ring shame your getting negative media all because of a customers neighbour taking them to court. Just seen it on @BBCSouthNews . I would have thought the neighbours wouldn't mind it and it would deter crime. If this neighbour wins others might have to take cameras down 😖

  • cronjephoto Diedeliff Cronjé (@cronjephoto) reported

    @ring Your login page is not working and that is not professional. Please fix

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