Ring Outage Map
The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ring users affected:
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Online Features
Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Atlanta, GA | 3 |
| Los Angeles, CA | 3 |
| Dublin, Leinster | 2 |
| London, England | 2 |
| Chicago, IL | 1 |
| Sydney, NSW | 1 |
| Saint Paul, MN | 1 |
| Oconomowoc, WI | 1 |
| Florence, KY | 1 |
| Santa Clara, CA | 1 |
| Radzymin, Województwo Mazowieckie | 1 |
| Washington, D.C., DC | 1 |
| Oldham, England | 1 |
| Newcastle upon Tyne, England | 1 |
| Elk Grove Village, IL | 1 |
| New York City, NY | 1 |
| Newmarket, ON | 1 |
| Arroyo Grande, CA | 1 |
| York, England | 1 |
| Chelmsford, England | 1 |
| Panama City, FL | 1 |
| Reading, PA | 1 |
| Safety Harbor, FL | 1 |
| Camberley, England | 1 |
| Royal Oak, MI | 1 |
| San Francisco, CA | 1 |
| Herndon, VA | 1 |
| Santiago de Querétaro, QUE | 1 |
| Philadelphia, PA | 1 |
| Plainfield, IL | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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Put Down the Monkey Paw
(@KickButtowski33) reported
@ring the 1 time I need your product to work and it shits the bed on me. ******* reliability ain’t ****.
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Joanne Leeman
(@leejo1234) reported
@ring I am having trouble with my Ring stick up cam and the Ring app. I normally toggle my camera off during the day and toggle it back on at night. Within the last few days, when I try to toggle it back on using the app, it will not do it unless I go through the website.
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Richard Keller
(@RickellerKeller) reported
@ring Will wait until the next software update corrects the issue.
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queen.
(@_Mrs_Abd) reported
Don’t bother with @ring products. Their customer service is the worst and instead of offering a solution they make you repeat steps you’ve done over and over again. Now I see why people move to Eufy. Guess we will too
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Cindy Hartner
(@cindyx0) reported
@shannoncrangle @ring I was more wtf cause they said their wife's boyfriend lol
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Vern the Trainer
(@TrainerVern) reported
@ring what is happening with the Ring cameras for customers with Xfinity/Comcast as their ISP. Xfinity had problems all last week. Finally resolved it. But now no Ring cameras will not connect. Even new replacement cameras won’t connect. Ring blames Xfinity and vise versa. HELP !
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Rob C
(@RobC1725) reported
@TrainerVern @ring I think this is definitely a xfinity problem. My xfinity service has been having outages for over a week now and ever since then none of my ring devices will reconnect. It’s almost like they pushed out a update that messed with the 2.4 ghz band which most ring devices connect to.
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MICHELLE KIM
(@MICHELL192838) reported
I didn’t receive a call my @ring went off bc my # is not 1st to call in @ring system when it’s clearly listed on my app. Trusting the app to communicate with @ring and to protect my house. Gross error that they don’t have the correct info from my app and can’t explain why.
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Daniella Boson
(@DBoson) reported
@ring I have replaced Ringdoorbell battery many times and adjusted the area reduced pick up footage and I have missed some very important activity can someone help others with battery issues
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Melissa
(@llprncs) reported
@ArloSmartHome @ring I bet ring doorbell would help me set up my doorbell if I got one from them how is Arlo such a piece of junk the entire company no one can help four months later still no doorbell set up
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Michael
(@BoostIt05) reported
@ring Yea, it was important for me to receive a new security camera 4 months ago when my replacement was a warranty issue. It’s ridiculous the company hasn’t satisfied this order.
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Claire Watson
(@cw20) reported
@ring my ring doorbell is 18 months old but has just stopped working, it won't reconnect to WiFi, we have no issues at all with the WiFi but its constantly offline.Iit is battery powered and is fully charged. I have googled solutions but nothing helps ..please help
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Gav
(@GavH_) reported
Why don’t @ring cameras go up and down? The one in my kitchen doesn’t quite cover the whole area 🤔
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Gerber Consultants, LLC
(@GerbConsultants) reported
@purplelove021 @ring I have one blink camera probably 100 yards from the house. Only have an issue when it's super cold out. Otherwise no wifi issues. I can get to my cameras no matter where I am.
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vm ❊
(@tentwentysixpm) reported
from
Los Angeles, California
i know that having a ring doorbell is for cops and general shitbags, but my building owner added them to my building and now this stupid ****** thing won’t connect to my new wifi. literally no way to configure it either. **** you, @ring
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