Ring

Ring Outage Map

The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ring users affected:

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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Plainfield, IL 13
Manchester, England 3
Sacramento, CA 3
Elk Grove Village, IL 3
Liverpool, England 2
New York City, NY 2
San Jose, CA 2
San Francisco, CA 2
Modesto, CA 2
Hialeah, FL 2
Poplar, England 1
Indianapolis, IN 1
Farnborough, England 1
Jersey City, NJ 1
Las Vegas, NV 1
Jacksonville, FL 1
Scunthorpe, England 1
Tonbridge, England 1
Bessemer, AL 1
Shrewsbury, NJ 1
North Finchley, England 1
Derby, England 1
Dunstable, England 1
Charlotte, NC 1
Slough, England 1
Birmingham, England 1
Berlin, Land Berlin 1
Leeds, England 1
Atlanta, GA 1
Hengoed, Wales 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ring Issues Reports

Latest outage, problems and issue reports in social media:

  • CeeEee3D Cee Eee (@CeeEee3D) reported

    @ring my first gen keypad keeps dying even though it is connected to the outlet. Please help?

  • SnowdriftAntiqx Snowdrift Antiques (@SnowdriftAntiqx) reported

    @canary In two exact same locations, same Wi-Fi network, Ring outperformed Canary hands down. No missed motions. No stalled motions. No more people showing up out of nowhere. No more people disappearing into thin air. @Ring

  • pacotechguy Scott Byerly (@pacotechguy) reported from Lawrence, Indiana

    @Ring help! Spent 2hrs on phone w your support. They offered a discount to buy a new one. Our previous homeowners deleted the account before deleting the #ring . What can be done to rectify this? It shouldn’t be this hard!!

  • justinwhall Justin W Hall (@justinwhall) reported

    @WieEinFuchs We got a @ring doorbell camera largely so we can ignore solicitors. That being said, I have no problem saying nah man, not interested and closing the door.

  • Moses_z 𝕸𝖔𝖘𝖊𝖘 Żά𝐢ᵗunᵃ𝐘 (@Moses_z) reported

    @ring Ring Live Feed freezing and crashing the app, Android Latest version, problem occurred 3 months + and still. All troubleshooting, nothing worked. Problem is famous on all Android mobile phones. Please read the user reviews on Playstore and DO SOMETHING

  • SnowdriftAntiqx Snowdrift Antiques (@SnowdriftAntiqx) reported

    @canary In two exact same locations, same Wi-Fi network, Ring outperformed Canary hands down. No missed motions. No stalled motions. No more people showing up out of nowhere. No more people disappearing into thin air. @Ring

  • HurdleTheDead44 Dave Barr (@HurdleTheDead44) reported

    @ring customer service is a complete joke. They stand behind their product and give you the runaround when you ask for help. If you need a security device don’t buy this one.

  • SnowdriftAntiqx Snowdrift Antiques (@SnowdriftAntiqx) reported

    @canary In two exact same locations, same Wi-Fi network, Ring outperformed Canary hands down. No missed motions. No stalled motions. No more people showing up out of nowhere. No more people disappearing into thin air. @Ring

  • Mordecai389 Douglas (@Mordecai389) reported

    @ring Hi ring I have a 1st gen stick up cam and it's kinda outdated i was wondering if maybe I can get something more updated I'm on social security and don't have a lot of money on top of bills I do like the ring cameras can you please help me out.

  • KayeNorman9 Kaye Norman (@KayeNorman9) reported

    @ring why does my chime pro go offline EVERY night 3-4am ish?? Not only does it defeat the object of having cameras for security but the flashing light is seriously annoying. 😡

  • AprilElayne April Woodall (@AprilElayne) reported

    @ring Samsung users won’t turn it on & miss things until you’ve fixed it if you inform us. I almost missed this info, I scrolled 3/4 down your pg before it appeared. Disappointed in you, Ring. When will it be fixed?

  • dancastree6346 robert smith (@dancastree6346) reported

    @ring was there a ring wifi problem outage 2 hours ago ?

  • AprilElayne April Woodall (@AprilElayne) reported

    @ring No need to DM. I know what the problem is. Now others will, too. Will will the Samsung users be able to use this feature?

  • sarahsulla Sarah (@sarahsulla) reported

    I have a @ring home alarm and customer service honestly just told me to remove the sensor and buy two sided tape to reinstall it and fix the problem as opposed to sending me a new replacement sensor. Not a great look @amazon

  • Dirtfoot1 NotMyThing (@Dirtfoot1) reported

    Although annoying for missing the moment of actual action, the concern is that it records our neighbors getting into their cars every god damned time, but will miss the criminals climbing in our windows, stealing our stuff and kidnapping our kids. #WTF @Ring?

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