Ring Outage Map
The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ring users affected:
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Online Features
Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Kansas City, MO | 2 |
| Manchester, England | 2 |
| Barnsley, England | 2 |
| Bully, Auvergne-Rhône-Alpes | 2 |
| Rochester, NY | 1 |
| Waterford, MI | 1 |
| Frankfurt am Main, Hessen | 1 |
| Bristol, England | 1 |
| Willimantic, CT | 1 |
| Huntley, IL | 1 |
| Grimsby, England | 1 |
| New York City, NY | 1 |
| Elk Grove Village, IL | 1 |
| Somis, CA | 1 |
| Gloucester, England | 1 |
| Bognor Regis, England | 1 |
| Copenhagen, Region Hovedstaden | 1 |
| Hounslow, England | 1 |
| Detroit, MI | 1 |
| Ashtabula, OH | 1 |
| Phoenix, AZ | 1 |
| Lenoir, NC | 1 |
| Toronto, ON | 1 |
| Cedar Bluff, AL | 1 |
| Barrington, IL | 1 |
| Amsterdam, nh | 1 |
| Minneapolis, MN | 1 |
| Lenzing, Oberösterreich | 1 |
| Peterborough, England | 1 |
| Meriden, CT | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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Tom C
(@Tommycol13) reported
@tonyblackburn @ring Up and running this morning Tony - like you, spent ages yesterday having bought some extra items. It suddenly dawned on me, might not be my problem and indeed it wasn’t. Please come back and host BBC Radio 2 Breakfast slot! 👍
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Drew on one 👀😷
(@Andrewcccnlp) reported
@ring is there a problem with the ring cameras I can not get mine to work
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Steve Guy
(@stevekguy) reported
@ring I work in IT so I understand that things sometimes go wrong. But your handling of this outage is utterly appalling. No communication, no updates. Come on, it’s been over 24 hours and we pay for this
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A
(@Anesah1) reported
@ring I’m trying to use a discount code but it’s not working?
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DanceFreeZone
(@DanceFreeZone1) reported
@ring @CardiffGooner1 You guys still haven’t fixed the issue? Lmao.
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Andy Law
(@andy_law_) reported
@SMillbery @ring Some of the Amazon servers are down so I don't think it'll just be ring that's down. When Amazon Web Services go down half the tinterweb breaks
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Goatmasterfunk
(@Goatmasterfunk) reported
@shadowclarkie13 @ring Exactly same problem. I have an indoor cam too and still cannot live stream from that
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Arjulaad
(@arjulaad) reported
@JinnyJinny @ring I uninstalled our cam from outside at -8, snow and freezing rain.......for nothing. Our daughter’s ‘’alarm’’ system has been down almost 20 hours. Fortunatly we have another brand of camera inside.....with pan and tilt.
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Arjulaad
(@arjulaad) reported
@shaniat89456347 @TheEvanGodwin @ring the twitter team yesterday told us to call.......except it was impossible to reach anyone👎🏻👎🏻👎🏻👎🏻 some were more lucky and got actual help, this is a crappy experience. Their alarm system also went dead!
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Arjulaad
(@arjulaad) reported
@ring @martinw2000 Poor communication indeed , it took them most of the yesterday before actually acknowledging there was a problem.....I uninstalled ours for absolutly nothing!! Their alarm system was down also, they really should compensate the clients
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Scott McLean
(@AGingerScot) reported
So my alexa routines still not working with @ring ? Is this to do with the service disruption ? Checked Alexa app motion sensors seem ok, but door contact sensors are not communicating with Alexa ? Rather annoying letting the dogs out and my outside lights don't come on ?!
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Jefferson
(@jandroid11) reported
@ring I've worked in information technology for more than 40 years, and I have never heard of a non communication issue such as this, although I haven't had many problems, but this is a red flag non-prfrmnc
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irene4136
(@irene4136) reported
@ring Still has not worked correctly since yesterdays Outage!
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The Greying Cyclist
(@GreyingCyclist) reported
@ring Sorry Hannah, Dad can't say hi today as #RingDoorbell can't fix their toy. #Ringdown
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Arjulaad
(@arjulaad) reported
@cire_65 @ring Yep. Same here and since it took ring most part of the day to acknowledge the problem i uninstalled ours for NOTHING 👎🏻👎🏻👎🏻 TO RING. Their twitter team told us to call except that wasn’t working either!
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