Ring Outage Map
The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ring users affected:
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Online Features
Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Dallas, TX | 4 |
| Los Angeles, CA | 3 |
| Chicago, IL | 3 |
| New York City, NY | 3 |
| Jacksonville, FL | 3 |
| Akron, OH | 2 |
| Lake Forest, IL | 2 |
| London, England | 2 |
| Elk Grove Village, IL | 2 |
| Ashburn, VA | 2 |
| Reading, England | 2 |
| Las Vegas, NV | 1 |
| Fort McMurray, AB | 1 |
| Louisville, KY | 1 |
| Reno, NV | 1 |
| Southwark, England | 1 |
| Charlotte, NC | 1 |
| Denver, CO | 1 |
| Seattle, WA | 1 |
| Westford, MA | 1 |
| Oklahoma City, OK | 1 |
| San Jose, CA | 1 |
| Bellingham, WA | 1 |
| Midland, TX | 1 |
| Alcobendas, Comunidad de Madrid | 1 |
| Sydney, NSW | 1 |
| Queens, NY | 1 |
| Mesa, AZ | 1 |
| Santa Clara, CA | 1 |
| Libertyville, IL | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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David Harding
(@dharding) reported
@ring wtf is going on? Has your service gone down again? Just as I’m trying to move devices onto a new network. Now stuck with nothing working, getting your useless something went wrong error in the app. FFS this is the second outage on about 3 days
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Lloyd E. Bennett Esq
(@LloydEBennett) reported
@ring @pink_dottie Is it me or is the system down again?
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Ben
(@benno1956) reported
@ring and again there is a problem. The same as last. 😡😡
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Winter
(@hiddenstyvles) reported
@ring @amazon You do know when y’all shut down like that. It messes up the ring camera on our ends and then we have to buy a whole new camera. Fix your app or send us a whole new camera.
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Simon Searson
(@SimonSearson) reported
@ring @Real_Alex_Y Down in the UK at the moment. This is unacceptable now - we pay for a service and you're seemingly unable to deliver
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Barn
(@BarnsH) reported
@ring is your service down again ? Cannot open ring app , it did work after your outage but has gone down again!
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I❤2🏍
(@HD_KSank) reported
@ring Is everything down again? 😡 #Ring #RingDown #RingDoorbell
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Jaythestingray
(@Jaythestingray) reported
@ring is down again. I also want to note that my @googlenest service has worked this entire time. Will I be refunded for the down time?
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Ben
(@benno1956) reported
@ring @chem_manish Here again a problem.
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Jane Doe Doe
(@smokebluesky) reported
@ring regret getting this because it’s down more than it should be
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Vick. P.
(@enigmatics92) reported
@ring @chem_manish Why is my service not working again? Omg
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Just Jamie
(@jamielorraine73) reported
@ring do you have any idea when things will work again? I'm getting "connection error" and I know my connection is great, so I assume it's your servers. I'm expecting several packages today from different shipping companies. I dont want them stolen just because ring doesn't work!
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♜♚ᴊᴛʀᴀᴅᴇᴍᴀʀᴄ♚♜
(@JTrademarc) reported
@ring what is going on again with the app? Keep getting a connection error, "Couldn't load locations" screen. This is starting to happen to often now 😤
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Manish Kumar
(@chem_manish) reported
@ring systems down again??? App and the website both are not loading!
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Heath
(@Heathbarz) reported
@ring my service is down. No cameras are loading.
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