Ring Outage Map
The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ring users affected:

Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Location | Reports |
---|---|
London, England | 5 |
Los Angeles, CA | 4 |
Baltimore, MD | 1 |
Kannapolis, NC | 1 |
Shipley, England | 1 |
Phoenix, AZ | 1 |
East Orange, NJ | 1 |
Kearny, NJ | 1 |
Ascot, England | 1 |
Waukegan, IL | 1 |
Virac, Bicol | 1 |
Pontefract, England | 1 |
Edinburgh, Scotland | 1 |
Amherst, NH | 1 |
Ashburn, VA | 1 |
Maldon, England | 1 |
Saint-Brieuc, Bretagne | 1 |
Waterlooville, England | 1 |
Norwich, England | 1 |
Luton, England | 1 |
Poplar, England | 1 |
Watford, England | 1 |
New York City, NY | 1 |
Las Vegas, NV | 1 |
Akron, OH | 1 |
Lake Forest, IL | 1 |
Fort McMurray, AB | 1 |
Louisville, KY | 1 |
Reno, NV | 1 |
Southwark, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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yvette nicole brown (@YNB) reported
A few years ago there was a # where white folks were honest about how easily they can get away with stuff in life. Stuff = criminal activity that would get other folks long prison sentences or on a very bad day quickly shot & killed by police. I think of that watching @ring.
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yvette nicole brown (@YNB) reported
@tesleen2025 @davidma77507034 @ring White folk is not a slur or used in a pejorative way. Folks or folk is the same as people. I use it interchangeably depending on my mood. Adding the qualifier “white” is no different then saying “Black” before the word. It isn’t code for bad behavior or bad people.
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Beth (@ConeyFerg) reported
@YNB @SuckaFreeZone3 @ring Yes!! People who steal necessities, like kid's medicine, are way more stealthy. I'll find empty packaging on the shelf. The only people I've seen ACTIVELY stealing are white women slowly going up & down each aisle, taking random items.
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Wes (@1wesbell) reported
@ring Hello, the doorbell button is no longer working on my device. Can you help?
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d madsen (@davidma77507034) reported
@tesleen2025 @YNB @ring That response is total BS YVETTE. Listen, do not generalize about any ethnic group. It’s wrong. Hey Tracie, I like Yvette that’s why I was following her but anymore in this country I don’t take garbage that’s obvious garbage from ANYONE. Even if I follow them.
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Kevin (@allac00) reported
Hey @ring i have already called twice about my chime not working when my doorbell is pushed. Havent heard from you at all! Why is this taking so long? I aleeady called for the first time in the beginning of february! Is this customer service?
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d madsen (@davidma77507034) reported
@YNB @ring Let me help people out, —-that white folks steal so casually. They're brazen in how chill they are about committing crime. Is it because they can do it so often and easily in life with little or no consequence? This does not help, IN ANY WAY, the FIGHT against hatred and bigotry
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NYC Walker (@astoriarunner) reported
Is @ring customer service the worst? Yes. Especially on chat. I ask for an URL and then sends it to me and then exits the chat. Thanks so much for your care. And then have me buy an entire kit to replace 1 screw. And who knows how much for the shipping. Not ideal at all.
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Dave Zatz (@davezatz) reported
@ring My Ring devices are just fine! I’m saying Homebridge, and associated plugins, are a hack. You COULD help there with some Apple HomeKit integration… :)
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Chris Berrow (@DJChrisBerrow) reported
So @ring have had an issue for a couple of months with their doorbell/chimes not working together… no info online or on their website. If you ask them what the issue is they just say “we’re working on a fix” Might be worth an investigation from one of my techy BBC friends?
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Shukkz (@ShukkiieCookiie) reported
@ring can someone please help me reconnect my grandpas devices. They randomly went out and now how connect
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Peggy Spoutible.com/peggy0242 (@peggy0242) reported
@davidma77507034 @YNB @ring Why are you such an overly sensitive PAB? If someone posts something you don't like, just keep scrolling...nobody owes you any kind of 'help' so stop trying to police a Black Woman's timeline.
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Tarun C Koneru (@tarunck) reported
@ring my floodlight camera plus died and I’ve been waiting for a replacement under warranty for 2 weeks.Your support told me today that they are out of stock and don’t have a date on when they will be available.This is bad,I don’t have security on my patio. Ring must resolve this
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Dennis (@dennusb) reported
@ring Hi there. I lost the USB cable to charge my Ring Alarm Keypad. Is this something you can help with?
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brenda (@brendagaylern) reported
@ring I have 7 ring cameras-for whatever reason they stopped connecting to wifi-i've followed all instructions, read all faqs, to no avail-HELP