1. Home
  2. ❯
  3. Companies
  4. ❯
  5. Ring
  6. ❯
  7. Outage Map
Ring

Ring Outage Map

The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ring users affected:

Less
More
Check Current Status

Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 2
New York City, NY 4
Lancaster, NY 1
Ronkonkoma, NY 1
Shawinigan, QC 1
Charlotte, NC 1
Chicago, IL 4
Münchberg, Bavaria 1
Kaiserslautern, Rheinland-Pfalz 1
Swindon, England 1
Dortmund, NRW 1
Waterlooville, England 1
Pittsburgh, PA 1
Batley, England 1
Jacksonville, FL 1
Tavistock, England 1
Everett, WA 1
Colorado Springs, CO 1
Bend, OR 1
Bath, ME 1
Los Angeles, CA 2
Newnan, GA 1
Rome, Latium 1
Amtsberg, Saxony 1
Stroudsburg, PA 1
Arnhem, GLD 1
Reading, England 1
Velbert, NRW 1
Birmingham, AL 1
Mumbai, MH 1
Check Current Status

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ring Issues Reports

Latest outage, problems and issue reports in social media:

  • RayShmn
    Ray (@RayShmn) reported

    @ring spent about 30 mins on phone to Ring this morning. Still no resolution to what is a very basic problem. Customer service???

  • DGiudice2
    DGIUDICE (@DGiudice2) reported

    @ring quick question. My alerts are no longer sending me a still picture. How can I fix this?

  • mintbury
    Nick⚾⚾ (@mintbury) reported

    @ring it has been one work without Rich Notifications and still no update. Can't tell you that you don't know how to fix it. Do better

  • drogmark
    Mark Cahill (@drogmark) reported

    Hi @ring Is the rich notifications issue the reason I have stopped receiving motion notifications to my phone?

  • SnowdriftAntiqx
    Snowdrift Antiques (@SnowdriftAntiqx) reported

    @watchdeal1 Total crap @RedCanarySong In two exact same locations, same Wi-Fi network, Ring outperformed Canary hands down. No missed motions. No stalled motions. No more people showing up out of nowhere. No more people disappearing into thin air. @Ring

  • thaidragon66
    hassan ali (@thaidragon66) reported

    @ring Still waiting for the issue to be resolved? Any updates?

  • Luke_Carter56
    Luke Carter 🌖 (@Luke_Carter56) reported

    @ring Are they any closer to fixing this issue? It has been going on for a long time ?

  • MsScarlett
    Lady (@MsScarlett) reported

    @david_witty @ring So sorry to hear this. Do u have a battery device? The battery devices we have from ring r garbage. They pick up wind but not a person 5 ft away. The wired flood r good but wow the battery devices r awful.

  • dancastree6346
    robert smith (@dancastree6346) reported

    @ring You are still missing my point its the app that is faulty not my camera so dm will not fix the app you need to read tweets properly instead of being obsesed about dm try reporting the fault with the app to the app team

  • tizlad
    Ty Kropp (@tizlad) reported

    @ring 7 days and no rich notifications simply not good enough. By the time the go to live activates the reason for the notifications has quite often gone. How on earth can it take so long to sort out an issue 👎👎

  • dancastree6346
    robert smith (@dancastree6346) reported

    @ring Yes that part but it keeps kicking me out of the app everytime i try so between the rich notifications still not working and a useless live view not working the ring app its fixing

  • GipperFox
    Cole's mom (@GipperFox) reported

    @ring are paying subscribers going to be compensated for this outage?

  • frogsgirl2016
    Rhonda Lynn (@frogsgirl2016) reported

    Ok @ring, It’s been a week since the rich notifications went down. Do I need to send my neighbor to help you? That kid can fix anything. 🙄

  • ryan4258
    Ryan Jay (@ryan4258) reported

    @ring Hi there, it's been 200 hours since you last gave a new update on this issue. What's the latest information other than "our team is working on a fix"? What's the problem, should I just cancel my service since I'm unable to use it effectively? How is it possible there is no ETA?

  • SnowdriftAntiqx
    Snowdrift Antiques (@SnowdriftAntiqx) reported

    @AndroidPolice Total crap. @Canary In two exact same locations, same Wi-Fi network, Ring outperformed Canary hands down. No missed motions. No stalled motions. No more people showing up out of nowhere. No more people disappearing into thin air. @Ring

Check Current Status