Ring

Ring Outage Map

The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ring users affected:

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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 3
Akron, OH 2
Lake Forest, IL 2
Los Angeles, CA 2
Elk Grove Village, IL 2
Dallas, TX 2
Chicago, IL 2
Waterlooville, England 1
Norwich, England 1
Luton, England 1
Poplar, England 1
Watford, England 1
New York City, NY 1
Las Vegas, NV 1
Fort McMurray, AB 1
Louisville, KY 1
Reno, NV 1
Southwark, England 1
Charlotte, NC 1
Denver, CO 1
Seattle, WA 1
Ashburn, VA 1
Westford, MA 1
Reading, England 1
Oklahoma City, OK 1
San Jose, CA 1
Bellingham, WA 1
Midland, TX 1
Alcobendas, Comunidad de Madrid 1
Sydney, NSW 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ring Issues Reports

Latest outage, problems and issue reports in social media:

  • jackmw14 Jack  (@jackmw14) reported

    @ring Hi my ring doorbell is not working on the rapid ring app and hasn’t been for the past couple of days. Can you fix this please? It is not just mine.

  • kaz74red Karen Redman (@kaz74red) reported

    @ring hi im having trouble getting onto the app and even logging in online. Is the app down?

  • Serafin10_ Serafin (@Serafin10_) reported

    @ring Let me get this straight, you're going to increase the price for the Protect Basic plan and not even fix the annoying bug that's been happening on the app with the history/events section for months?

  • MsSabrinaEileen Sabrina Carmichael (@MsSabrinaEileen) reported

    @ring The status page says it’s working fine… I’m not sure how that’s helpful. It appears from app reviews & other tweets this has been going on for awhile. I just needed it for safety & couldn’t access. What are you offering customers to make up for this? Do you have an eta for fix?

  • jeredfloyd Jered Floyd (@jeredfloyd) reported from Bloomfield Township, Michigan

    Why is it that when I google @ring doorbell problems, no official support is on the first page of @Google search results? Only SEO garbage? (Why, yes, I am visiting my parents…)

  • jrm898 JRM (@jrm898) reported

    @ring if the cameras are offline 3 out of 5 days a week, they’re not doing is any good. We’ve tried all fixes, nothing works!

  • wsheng Will Sheng (@wsheng) reported

    @kaz74red @ring Same thing here, can’t login app

  • OliverBates188 Oliver Bates (@OliverBates188) reported

    @ring Please just fix Rapid ring it’s been over 2 weeks now that the app doesn’t work. All it says is “reconnecting”

  • HoneySommelier C. Marina Marchese (@HoneySommelier) reported

    @ring Your app is down. Please fix this issue asap.

  • karen_dawkins Karen Dawkins (@karen_dawkins) reported

    @ring how can I turn off the chime for a door sensor? We use it throughout the day and I don’t want to hear it! #help

  • JonCrab33143414 Jon Crabtree (@JonCrab33143414) reported

    @ring Ring customer services made contact. After messaging they’re still unable to help. Anything after 2 years you’re on your own and Ring recommend buying another one of their devices. Clearly don’t rate their own products, nor do I now. Not Very environmental friendly & poor service

  • JonCrab33143414 Jon Crabtree (@JonCrab33143414) reported

    @ring - Really disappointed with your customer services. Not only have you increased subscription more then a third. Now your team have confirmed my device is useless with a tech issue. Your Advice-buy another device as my one 2 years old. Don’t U have confidence in your products

  • MarkSinister Mark Sinister (@MarkSinister) reported

    People fighting in front my house. Go 2 check it out on @ring just 2 have 2 sign in, go through a 5 step captcha, then 2 have 2 get a text message, then 2 actual get logged in. Then 2 have 2 wait for the browser to load up my cam. They were long gone by then. #Ringdoorbell

  • mattmangawang matt mangawang (@mattmangawang) reported from Thousand Oaks, California

    the @ring UI and UX is so bad

  • sabinaxo Sabina ♛ (@sabinaxo) reported

    I swear the worst customer service goes to @ArloSmartHome hands down.. this is my mistake for choosing them over @ring

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