Ring Outage Map
The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ring users affected:
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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 64 |
| Birmingham, England | 24 |
| Manchester, England | 18 |
| Croydon, England | 13 |
| Leeds, England | 10 |
| Nottingham, England | 10 |
| Los Angeles, CA | 8 |
| Wolverhampton, England | 7 |
| Sheffield, England | 7 |
| Liverpool, England | 7 |
| Leicester, England | 6 |
| Milton Keynes, England | 5 |
| Springfield, MO | 5 |
| Walsall, England | 5 |
| Toronto, ON | 5 |
| Bristol, England | 5 |
| Atlanta, GA | 4 |
| Plainfield, IL | 4 |
| Bradford, England | 4 |
| Coventry, England | 4 |
| Stoke-on-Trent, England | 4 |
| Orlando, FL | 4 |
| Reading, England | 4 |
| Telford, England | 4 |
| Chicago, IL | 4 |
| Plymouth, England | 4 |
| Denver, CO | 3 |
| San Jose, CA | 3 |
| Luton, England | 3 |
| Columbia, SC | 3 |
Check Current Status
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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redquilter2
(@redquilter2) reported
@ring why is my ring Deleting everything now. Before I could remove the rings down the side but still have the option to go back through the live view and see who was at my door. 😩 I don’t remember changing anything. But now when I remove the rings it says it’s Permanently dele
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iain pearson
(@iain12175) reported
@ring I am trying to reconnect my battery flood light camera to my internet due to renovating my internet was shut down when I go through process the ring set up is not on network lists it’s getting very frustrating can you help
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CEE LEE
(@SSammaiCCL) reported
@ring too bad. my currently using ring bell pro dead. check it out and found internal battery died and won't recharge it. too bad can't repair it.
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ℵeil ℑones
(@NeilJonesOnline) reported
@ring Hi, just installed my new Floodlight Cam Wired Pro. There's a permanent crackling/static sound coming from camera speaker - mic isn't open in app and installation wiring is good, rebooting makes no difference. Return or software fix?
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Michael S. McDargh
(@mmcdargh) reported
@ring phone won't let me log into ring. sends email saying use your device to get a code... really, this is my device. Support says sure I'll help you, let's start by taking apart your device... Can somebody recommend a doorbell cam with better support?
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Mike Reisman
(@Reeseman222) reported
@ring app stopped working on phone on Android. Redownloading the app didn't help/fix. Can't log into browser because devices not recognized.
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Renee
(@ReneeRevelation) reported
@ring My ring cameras are not working and there is nothing wrong with my internet.
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Marc
(@_Marc_74) reported
@ring so in other words going to send me in circles and not offer any help? doorbell3
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Chane
(@chane55) reported
@ring You need to fix this return issue from 2 months ago
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Big Tee
(@GrandiPapi_) reported
Swear @ring got some great products but the customer service is absolute trash. That will truly be the reason another company comes along and takes your place.
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Greg Jones
(@jonsey3336) reported
@ring hi can’t delete my history it says something went wrong. Is this problem your side or mine?
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David Freeman
(@DavidFreeman82) reported
@ring I just got off the phone with your support. I am having an issue with my ring floodlight cam wired plus where it doesnt show up in the windows 10 app. Your technical support tells me that support for my new cam won't be added to the windows 10 app has ceased. Is this True?!
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Laurie Leigh
(@bungalu20069) reported
@ring After buying my ring doorbell 3Plus on June 16 2020. The audio stop working. After spending $245.23 all they could offer is a code for some kind of discount that I have yet to receive to purchase on a product that has no warranty it will last more than a year. Garbage
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Brian Reddy
(@BrianReddy4) reported
@bigricanman @ring Bro, WTF is that?
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𝚜𝚘𝚞𝚝𝚑 𝚘 𝚙𝚛𝚘𝚋𝚜
(@SouthOProbs) reported
@ring fix your ****. I can’t delete without an error, and I can’t view “movements” logged. #suchawasteofmoney
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