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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Problems in the last 24 hours
The following chart shows the number of reports that we have received about Ring by time of day over the past 24 hours. An outage is determined when the number of reports are higher than the baseline, represented by the red line.
At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems:
- Sign in
- Online Features
- Device Failure
- App Crashing
- Website Down
Live Outage Map
The most recent outage reports and issues originated from:
Community DiscussionTips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Ring Issues ReportsLatest outage, problems and issue reports in social media:
from Knaresborough, England
@ring You’re clearly not reading messages! I can’t access that link it appears to be down
from Knaresborough, England
@ring is Ring Protect still a thing? Trying to find out information but the website says that page is not available. I’m using the link from your help page and am based in the UK
@ring terrible customer service. Don’t bother ordering from their website direct it will never arrive.
@ring This punk is a big time wimp! He should have found a 4 year old neighbour kid to safely grab the poor frog!
Spent £200 with @ring a week ago and DPD have taken that time to pick up the parcel. Very poor delivery partner choice by @ring or is the delay down to @ring? Will think twice next time…
@ring Still doesn't help. My ring is not connected to wifi. I pushed the button on the side and the light indicates it is in idle mode.
@ring I’ve been trying all day to get a verification email and it’s not working. Is your site down?
People on the @ring app in the suburbs make me sick How ******** your turtle escape 🐢
@ring Three years now I don't have a working system and several items stolen during these times because my system refused to capture photos two feet in front of the cameras and ring doorbell after multiple attempts did nothing to correct the problem. Again sending redundant customer se
Anyone else getting black video footage (no content) on their @ring doorbell. Also 2ft away from 100mg broadband and device keeps going offline. Can only think it’s a software update as it’s been fine for the past 12 months. #ring #ringdoorbell
Why am I paying £80 a year to @ring when I can’t get help as my spotlight camera has lost infra red ?
@Gwanatu longtime fan of Android central, but I just wanted to say I take some issue with your piece about wifi cameras inside your home. I've read it three times and I don't see anything other than the recent issue with @EufyOfficial and some @ring articles from years passed. 1)
Worst product I’ve ever purchased this year. @ring doorbell
@ring 45 min on a trouble shooting phone call for changing locations. Fwiw
@ring I have to pay to take videos? WHAT?!? Nobody else does? Wtf is goin on?
@ring Can someone help please?your ridiculous instructions do not work for setting up a device!!!!!
@ring Dear sir.please understand my problem and take time paid this emi.. before two month loss my job
@ring A terrible one
@ring This is a terrible experience btw
@ring Thank you. We spoke to Ring and they are working on a fix for this critical issue.
@ring need help - The ring app dashboard screenshots are not updating - When I open my app it shows activity from 8:00 a.m. This morning I have snapshots enabled. I have deleted the app, reinstalled, reset my phone and modem. nothing any idea why the dashboard is not updating?
@ring why do your spotlight cameras work until I actually need them and then they glitch out and miss an important event or freeze? I have 4 outdoor spotlight cameras. It's maddening and it happens more than it should!
@ring is the biggest piece of ****. Why do I still have 3 cameras??
Thank God for my @ring Folks watch how FEDEX Delivery .deliver your packages. I just caught my person throwing my package on my front porch, then has the nerve to take a picture after it landed on the bottom stair AWFUL 😞 I pray it is not broken. @FedEx
@ring I sent you an email for assistance at the start of the month, weeks later and no response. Must admit the customer service of late has been poor.
@dpd_uk @drmartens - DM peeps, please stop using #dpd_uk they're TERRIBLE, they lie too!! Still waiting for my delivery after they 'missed me' earlier..thank god for @ring ...shows me they've not been anywhere near my address this morning.
@WyzeCam My error code said "@ring is on sale this Holiday"
@ring I need help ASAP. I’ve just ordered a ring alarm but sent it to the wrong address. Uk helplines are now closed. Help!!
@ring is there an option to change the notification sound? My dog has figured it out and every time it goes off she goes crazy. As if someone rang the doorbell but it’s just a notification. Please help
@GabeNiles @ring In 2008 I was coming down the steps in Alaska.... ***** **** was some Christmas vacation type bullshit how my legs flew