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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.

Problems in the last 24 hours

The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Ring Outage Chart 02/07/2026 15:25

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Most Reported Problems

The following are the most recent problems reported by Ring users through our website.

  1. Device Failure (30%)

    Device Failure (30%)

  2. Online Features (20%)

    Online Features (20%)

  3. App Crashing (15%)

    App Crashing (15%)

  4. Errors (14%)

    Errors (14%)

  5. Website Down (11%)

    Website Down (11%)

  6. Sign in (10%)

    Sign in (10%)

Live Outage Map

The most recent Ring outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesRochester App Crashing
United StatesKansas City Device Failure
United StatesWaterford Device Failure
GermanyFrankfurt am Main Online Features
United KingdomBristol Errors
United StatesWillimantic Device Failure
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ring Issues Reports

Latest outage, problems and issue reports in social media:

  • jeans_sands jean's sands (@jeans_sands) reported

    Hullo .@ring! Let's add you to the list of companies that signs people up for services, takes an email and does not verify it?? You are a security company? I already have a bank that sends me a person's info everytime they sign in or make or receive a transfer. Unbelievable!

  • lauxmyth Martin Badke, CJL 🌎 🍁 🗝 (@lauxmyth) reported

    I got into the old @RING account. The device last used was in 2018 — March 15 to be precise. The cell phone is in bad shape. I may have ‘damaged’ it after upgrading and before tossing. I was thinking it was the cell BEFORE that one.

  • Kevenents Kevenents (@Kevenents) reported

    @ring Too bad I can’t use my $1,500 equipment because I have to choose between phone and home protection. “Due to the technical issues that #VPNs can cause, and to maintain reliable performance and a seamless experience for our customers, we no longer support the use of VPNs.” #ring

  • Geek_News Geek_News (@Geek_News) reported

    Need to reset a used @ring chime..the person said they tried factory reset but no luck. I'm assuming user error #Ringchime

  • Me_Scuba_Steve It’s Me - Scuba Steve (@Me_Scuba_Steve) reported

    Has anyone found they’ve been having interference issues (or similar) with @Ring devices and @tplink Tapo devices? Doorbell3 keeps going offline. Think it may have started when I installed a few smart sockets. Thanks. #technology #hometech

  • nrlarson79 Nathan Larson (@nrlarson79) reported

    @ring How about using Sezzle or another company for INTERNATIONAL payment plans. Affirm is a joke. Won't even let me use it in Canada. Still North America. Wtf is the problem? Might as well check out @googlenest products...

  • meg_mcgrath Megan McGrath (@meg_mcgrath) reported from Los Angeles, California

    Dear home security twatter-ers, @SimpliSafe or @ring? Why? Help! 🙏🏻

  • Clycans88 clycans (@Clycans88) reported

    @ring can anyone tell me how to send this ring doorbell device back to RING!!! I will take it off the wall and send it!!! They cant help me with anything!!! It needs to go so I can get something that works!!!!!

  • Picardalpha2CLR JoefromArizona (@Picardalpha2CLR) reported

    @ring Hello I need some help folks, I have called Ring since March to get a Peephole Camera Warranty Replacement, & I get the runaround, its out of stock, I have been made a priority, but it's over two months later and nothing I called today, still nothing. I may have to cancel soon

  • TheHookUp1 The Hook Up (@TheHookUp1) reported

    @devnetninja @ring I was actually laughing at the fact that I didn’t need to move any of my 12 personal cameras, I put up these 10 and I still have a whole storage bin full that wont close… I think I have a problem.

  • CrimeToBurn CrimeToBurn (@CrimeToBurn) reported

    So we have over $1,000 of @ring devices but our 2 year old hardwired doorbell battery isn’t holding a charge anymore. We’ve worked with customer support to try to fix and they’ve only offered us a pretty lame discount on a new one. Anyone have a doorbell cam they love?

  • SimonHurr1 Simon Hurr (@SimonHurr1) reported from Grays, England

    Just had an excellent #customerservice experience with @ring - my doorbell had gone offline and was not working. Within a few messages they had my doorbell up and running again. Others could learn a lot from this level of 1:1 customer engagement

  • Infamous_T21 ☯ SweeT T ☯ (@Infamous_T21) reported

    @smthomson67 @ring It’s been down all day

  • JeremyLaurenson Jeremy 🚀 (@JeremyLaurenson) reported

    @ring Are you folks having trouble sending SMS is for authentication? I’m not receiving mine

  • Kevenents Kevenents (@Kevenents) reported

    @ring Too bad I can’t use my $1,500 equipment because I have to choose between phone and home protection. “Due to the technical issues that VPNs can cause, and to maintain reliable performance and a seamless experience for our customers, we no longer support the use of VPNs.”

  • Clycans88 clycans (@Clycans88) reported

    @ring Dont buy the ring. I bought wone it worked fine but I forget to renew my membership! Now they have no record of me at all so it is worthless!!! 200 bucks down the drain thanks Cosco and ring!!! UGGG

  • smelilli3 Salvatore (@smelilli3) reported

    **** you @ring you ruined ding **** ditching

  • bradqpublic Brad Schmidt (@bradqpublic) reported

    @ring I called support. After an hour they are working to send what’s needed. The comment here is related to the poor decision by ring to stop sending screws. I am sure omitting 8 screws from a new alarm kit really improved your bottom line. It definitely degraded your brand though.

  • Kevenents Kevenents (@Kevenents) reported

    @ring Too bad I can’t use my $1,500 equipment because I have to choose between phone and home protection. “Due to the technical issues that VPNs can cause, and to maintain reliable performance and a seamless experience for our customers, we no longer support the use of VPNs.”

  • Kevenents Kevenents (@Kevenents) reported

    @ring Too bad I can’t use my $1,500 equipment because I have to choose between phone and home protection. “Due to the technical issues that VPNs can cause, and to maintain reliable performance and a seamless experience for our customers, we no longer support the use of VPNs.”

  • lauxmyth Martin Badke, CJL 🌎 🍁 🗝 (@lauxmyth) reported

    Called customer service with @ring and the worst possible sound quality. I guess you want to save bandwidth on your VOIP but gads that was a mess. English was not his first language did not help but I can make that work if the phone works.

  • rumbackagain Rèmy Rombaux (@rumbackagain) reported

    Do people actually buy **** from door to door sales people? Coming to my door at 9:23 pm?!? **** off @VivintHome. Sticking with @ring for life now.

  • bradqpublic Brad Schmidt (@bradqpublic) reported

    @ring why did you stop sending screws with install kits? Screws that are not readily available anywhere. First step down the poor service stairs in my opinion. So disappointed

  • wayne2274 wayne (@wayne2274) reported

    @ring @Ring that’s great mine won’t connect and I’ve turned off my Wi-Fi restarted it and trouble shooted for two hours I’m thinking about switching to another brand.

  • Geek_News Geek_News (@Geek_News) reported

    @ring Thanks guys I figured it sounds like it isn't resetting properly..again user error. Appreciate the quick response #Geeklove

  • savs Andrew Savory (@savs) reported

    @hainsworthtv @ring Fun fact: Ring require "upload speed higher than 5-10 mbps" for their Solar Pathlights to work. The Ring hub falls offline with anything less. This is for *lights*! No camera or video. I think Ring bandwidth hog engineers should all be told to use 56k modems for a week 😠

  • Louise63544316 Louise (@Louise63544316) reported

    @ring Annoying it came back online after 1hr and 30mins and now today again flashing blue not connecting switched off and the plug and back on and nothing no lights!! The internet is working perfectly fine everything else connected what's the problem with this service that I am paying

  • rktecture Ralph Kent (@rktecture) reported

    @ring Hi. My parents moved into a new home in February 2022. Contacted Ring about transferring the video doorbell to them as the previous owner wasn't replying. Acknowledgement but nothing since. Ended up having to buy a new video door bell this week. Really poor service.

  • TheHookUp1 The Hook Up (@TheHookUp1) reported

    @automated_hous @ring Yes. I feel like this might be the worst looking install I’ve ever done. I normally make a point to put them in nice rows, this method makes me look 10x as crazy.

  • Me_Scuba_Steve It’s Me - Scuba Steve (@Me_Scuba_Steve) reported

    @ring No problem.