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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Problems in the last 24 hours
The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ring users through our website.
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Device Failure (29%)
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Online Features (21%)
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App Crashing (16%)
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Website Down (13%)
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Errors (13%)
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Sign in (9%)
Live Outage Map
The most recent Ring outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Website Down | ||
| Device Failure | ||
| Website Down | ||
| App Crashing | ||
| Errors | ||
| Online Features |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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Sian
(@1901Victoria) reported
@ring Hi there, my dad has a ring doorbell and since this anoon he hasn’t been able to view anything and it doesn’t seem to be working properly, is this issue that u r already aware of?
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Jason Pierce
(@vipermonkey114) reported
@Hannah_Jones201 @ring ring is offline worldwide.
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Kayle Clark
(@kaclk) reported
Hey @ring, I noticed the alarm isn’t logging history properly today. Is that because of the AWS outage?
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shawn baker
(@shawn897) reported
@JenniferKParker @ring My chime pro is not working with my Wi_Fi rebooted the device but won’t connect at all
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Charlotte Kosaseang
(@charlottekosa) reported
@sebastianElzin1 @ring It’s down all over the world right now
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Chris McKean
(@crizmo) reported
@powderedegg @ring Its finally back up. Bad outage that
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Louise
(@Louise171979) reported
@Loujamo @ring The whole ring system is down ... just checked their status online as ours stopped working this afternoon also
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Matt
(@matt14UK) reported
@annemp2006 @ring Yup system outage since 2pm
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ꃅꂦ꒒꒒ꌗßꂦ꒒꒒ꌗ
(@BollsHolls) reported
@Loujamo @ring Mine says the same 🙄. I hope they fix the outage soon.
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Mrs. Mommy Holliday
(@MommyHolliday) reported
from
Bronx, New York
Hey @UPS is it proper procedure for your deliverer to NOT use my @ring and leave my huge package outside in the dirt? P.s also watched him drive down the block at top speed afterwards.
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Rob
(@RobWM87) reported
@ring an All day outage for my home security system? This is outrageous! Really makes your customers feel secure.
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Zs
(@za1dss) reported
@ring £75 subscription for this?! Absolutely poor
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GenericUser
(@Generic00User) reported
@ring 6 hour start of issue to notify is pretty slack @ring...
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Alex Xu
(@XuA94) reported
@RickRoaming @iamryanodonnell @ring Im getting the same error...
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Pete
(@gonnella) reported
from
Woodley, England
@ring Poor show
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Brad
(@iHerbcustomer) reported
@ring Many customers are now aware there's been an app outage all day, however, many could've avoided wasted time trying to troubleshoot what was thought to be an isolated problem. Your website and social media accounts make no mention of an outage.
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Alex Xu
(@XuA94) reported
@VelvetMcIntyre @ring I am experiencing the same issue
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Simon C
(@hadleywoodspurs) reported
@ring Been going on since 4pm GMT... Guess what neighbour gets broken into and I cannot check the ring to see if we can see them.
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Mark williams
(@Rug1971) reported
@schmassidy @ring Yup all cameras and door bell down , saying 0 rssi. But WiFi superb , can’t contact anyone absolute shambles
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Simplelife
(@Universefuntime) reported
@ring @fbateallthepies How long will this outage take to resolve..... this is my security?
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jee.112
(@jvp_van) reported
@ring ITS STILL BROKEN WHAT THE FK
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Mona Lisa
(@NotMrsSharp) reported
@ring The app is not working. Is there an outage?
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Louise
(@Louise171979) reported
@iamryanodonnell @ring Yes same! We thought it was ours and have spent hours trying to fix it! Now it looks like it’s not just us 😳
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ioWint
(@ioWint) reported
@ring Camera mode settings are not working. Are you having an outage?? Please fix it!
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MICHAEL PEYTON
(@m1k3a1m33) reported
@ring have you any idea when the problem will be fixed I can’t use my ring doorbell in live view or when it’s pressed it the notifications aren’t working???
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JP
(@NidMightToker) reported
@ring after seeing the news about today’s outage, I’m pretty sure my 1st camera wasn’t bunk as I was told, bc this was the same crap that made me replace it. Welp, when this breaks I’ll just get something else. What a headache
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Chris McKean
(@crizmo) reported
@walkermac @ring Mine is now Lynda but it was down for more than 4 hours. Poor service.
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nashan868
(@nashan868) reported
Hi @ring you have had a system outage for some time now - can you provide at least an update on when it’s going to be resolved because I just got a response hours ago saying yes you are aware which isn’t helpful!!
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Ellis
(@EllisWakeling) reported
People complaining about @ring yes things break and they are trying to fix it chill out 🖕🏻
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anne pearson
(@annemp2006) reported
@ring ring doorbell arrived today, can’t register as once enter a password it says something went wrong, try again. Is this due to the outage?