Ring

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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.

Problems in the last 24 hours

The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Ring Outage Chart 12/27/2025 08:45

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Most Reported Problems

The following are the most recent problems reported by Ring users through our website.

  1. Online Features (29%)

    Online Features (29%)

  2. Device Failure (21%)

    Device Failure (21%)

  3. Sign in (18%)

    Sign in (18%)

  4. App Crashing (14%)

    App Crashing (14%)

  5. Errors (10%)

    Errors (10%)

  6. Website Down (8%)

    Website Down (8%)

Live Outage Map

The most recent Ring outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
AustriaLenzing Device Failure
United KingdomPeterborough Device Failure
United StatesKansas City Online Features
United StatesMeriden Website Down
FranceBully Errors
FranceBully Device Failure
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ring Issues Reports

Latest outage, problems and issue reports in social media:

  • debs501 Debbie O'Connell (@debs501) reported

    @ring Nope as I said you didnt help when I needed it

  • LKNBlueDevil ATL Blue 😈 (@LKNBlueDevil) reported

    @JackDuds @ring Just bought these and installing tomorrow. Did you get a resolution to this issue?

  • jk131189 Jasmine Kent (@jk131189) reported

    @ring why do I keep being booted out of the app? I go to have a look at the live view and after 5 seconds the app shuts down and takes me back to my Home Screen where all of my apps are!

  • mhowerton Howie (@mhowerton) reported

    @ring My Event History videos aren’t available. I keep getting the “Your Video is Processing…” message. The Ring Chat support option doesn’t actually provide support for such issues. How could I get this problem resolved? Thanks.

  • sherifTyousry Sherif Yousry (@sherifTyousry) reported

    @ring @mhowerton You guys have the WORST customer service seriously I’ve never been treated and frustrated like that before I’ve been trying to have a simple issue resolved through your worst team and worst system. I’ve been your customer for many years.

  • lmnop88 Babs (@lmnop88) reported

    @ring Thanks for sending me a dismissive DM. I do not want to communicate about your products problems via an email. You are not "Always home" if you all cannot help with issues.

  • 911Scotterz Dr. Scott • Mask Police • (@911Scotterz) reported

    @ring is your stuff down again? I can’t get live view of any of my cams

  • stormdk24 Lucifer (@stormdk24) reported

    @ring what is going on with your live feed?!?! It’s not working

  • balmybaldwin Ed Brooks 🌍🏥🚑 (@balmybaldwin) reported

    @ring Your service is down again. Twice in under a week. Hardly cutting edge security is it?

  • LarryGineker1 Larry Gineker (@LarryGineker1) reported

    @ring Ring Cam Streaming error again ... just as well I only use to monitor hedgehog activity. As security cam it’s not that good ..

  • teslascoil15 Where’s the Silver Lining? (@teslascoil15) reported

    @ring need support on why my new doorbell worked when I first installed it. Then realized I needed the mounting bracket. Uninstall it. Add mounting brackets and now nothing and no chat screen to help me

  • JulieFFronsee Julie Fronsee (@JulieFFronsee) reported

    @ring I was being billed $3 monthly even though I have a Protect plan. Your chat attendant seemed to understand my concern, confirmed that monthly charge would stop and then CANCELLED my entire Protect plan rather than only stopping the $3! Help!

  • LKNBlueDevil ATL Blue 😈 (@LKNBlueDevil) reported

    @suraj_chotalia @ring Did you get a resolution to this issue?

  • Top_Gooner68 keith (@Top_Gooner68) reported

    @ring app and service down yet again very poor service

  • Ianmartin_gc8 Ian Martin🏃‍♂️ (@Ianmartin_gc8) reported

    @ring my router is about 5 meters away from door bell yet it has poor WiFi and only going though one wall why is it so bad ?

  • lmnop88 Babs (@lmnop88) reported

    @ring Two hours and your team can't fix my app. It worked better before they had me uninstall. My top didn't know what event history timeline was. I can't get it enabled. HELP! I have no security. Always home, right?

  • JadeNorth Jade North (@JadeNorth) reported

    @ring please help?! Our ring chime plug in doesn’t ring when the doorbell does, we only hear it on the app!? Reset it numerous times

  • Albert_Bowden Albert Bowden (@Albert_Bowden) reported

    @ring hi your camera is down but my history is still working. The camera also still detects movement when you move past it but I can’t view live footage!!

  • Treys_beard DK. (@Treys_beard) reported

    @Carlhound @ring Same problem here. Won't even let me login to the ring website

  • lmnop88 Babs (@lmnop88) reported

    @ring The DM help was you wanted my feedback. Per the recorded calls today, I spoke directly to your company, even stating inward doing such. I am not resting assured as my security company is not helping with issues.

  • akfxxx alan frost (@akfxxx) reported

    @ring is ther a problem with Ring servers in UK Door bell not working app not working web not working

  • amandaberthot Amanda Berthot 💙 (@amandaberthot) reported

    @ring -- another app outage?? Y'all need to get it together.

  • beck5ter Jason N Beck (@beck5ter) reported

    @ring Need help with one of your products compatability, your Help section is useless

  • lmnop88 Babs (@lmnop88) reported

    @MUZZYM @ring They still can't get my app working properly after the outage. Always home...right. Hope yours is working.

  • VirginTrains94 Virgintrains94 (@VirginTrains94) reported

    @AnthonyH1976 @Carlhound @ring Mee too ring is down!

  • simoncp3 🏴‍☠️SB-NQY 🇬🇧 (@simoncp3) reported

    @ring @carrieunderwood Is you bullshit ‘home security’ network down again? Or maybe you’re pushing a software update? Hard to tell as ring doesn’t believe in customer communication... Stay well clear of using this crap.. go do some research and get yourself a proper system...

  • nzfatmatt nzfatmatt (@nzfatmatt) reported

    @ring Bloody down again. Useless network. Fix your problems. Even when it works video takes forever to load and you need to make it that videos load full resolution immediately. With the first part of the video where the important motion is you can't see unless you download

  • YORKSCOASTMOB Selby Mobility Bargains (@YORKSCOASTMOB) reported

    @bissett62 @Free__Tech @ring I think they are very poor, charge supposed to last 6 months +, mine lasts a week if I’m lucky!!ring say I’ve got poor wifi, everything else anywhere in house is ok and I have fibre broadband. They just make up things to avoid a refund I’ve been trying now for three weeks

  • nullvector nullvector (@nullvector) reported

    @ring just installed my first ring doorbell....then the service goes down. Not a great introduction to the service during the setup of a new device...

  • MsBaltimore410 Kandie Leach-Branch (@MsBaltimore410) reported

    @ring dashboard down again