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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Problems in the last 24 hours
The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ring users through our website.
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Device Failure (24%)
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Online Features (20%)
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Errors (16%)
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App Crashing (15%)
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Website Down (15%)
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Sign in (10%)
Live Outage Map
The most recent Ring outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Errors | ||
| Online Features | ||
| Online Features | ||
| Device Failure | ||
| Website Down | ||
| App Crashing |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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L
(@laurenigd) reported
@ring @ring_uk please fix the issue of the app saying it couldn’t detect a location and the issue of people not being able to log in again due to a failure after putting in the verification code!
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Turn Up
(@Turn2015Up) reported
.@ring when will service be restored? Or is everything okay? Not able to call or login to my account.
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Rhiannon Goodall
(@softpetals) reported
@ring hey there is there an issue I can't access my doorbell or my account 🧐
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Website Marketing
(@website_houston) reported
@ring services and servers are down. Jamie Siminoff, it’s time to fire or retrain your staff. 3rd time in 2 months. Can’t access video. Probably hacked again! #ring #hacked $RNG
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jacki edwards
(@Edwards7Jacki) reported
@ring My ring doorbell is not working and I can’t log in either. I’m in Worcestershire, UK.
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Matt Stevens
(@mattstevenssja) reported
Took the chance and invested in @ring and now I can’t set anything up because the apps down and no updates. @ring how long are you anticipating the outage?
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Turn Up
(@Turn2015Up) reported
@ring @gary_barber I am in the same boat but have subscribed for outage notifications.
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William Morris, not the agency.
(@willmofo313) reported
from
Farmington Hills, Michigan
@AmazonHelp you guys have any idea what the issue is between you guys and @ring right now?!?!
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oh_look_Shiny
(@oh_look_shiny) reported
@AmazonHelp Please can someone help @ring
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Julie Potter
(@juliedpotter1) reported
@Edwards7Jacki @ring Ring has been down all morning.
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Clive Hough
(@clivehough) reported
@ring new doorbell arrived. Cannot set up app. Are you systems down? Help not working.
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Chrissi J
(@Chrissipoohster) reported
@ring YOU ******* NEED TO FIX THIS ****!
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Jason Haus
(@Jclay95) reported
@ring obviously unable to help now, but also my ring doorbell outdoors is so quiet, no one can hear me, it used to be loud? I've reset device and followed online help, but still no luck
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A I D A
(@aidaworld) reported
Please sort your issues ASAP , it would be nice to send an email advising you have problem with the system @ring
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Freddie
(@13freddie13) reported
@jhellyer312 @ring Your an absolute joke i have never know such a **** product absolute disgrace
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Toni
(@PatriotDinosaur) reported
@madisonsq05 @DanHewitt_ @ring Except the update does not reflect outage in Ohio. Just the east coast and west coast. So even the outage map is failing.
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keith
(@Top_Gooner68) reported
@ring come on RING whats the issue has the server failed as app is not working .its a security device that is not working
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Rory
(@Rory49225142) reported
@ring why is the ring app not working. Is giving me an error about location. There is no issue with this. Whats going on
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Paul Theroux (18+)
(@mapault) reported
@ring Something went wrong server response 503 error service unavailable
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PJ Morgan
(@PJ32UK) reported
@DanHewitt_ @ring Both mine are broken this afternoon, can’t connect
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Martin Weedall
(@martinw2000) reported
@steveeddiecross @ring Yeah I have the same issue @ring
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Toni
(@PatriotDinosaur) reported
@madisonsq05 @DanHewitt_ @ring And why should we have to deal with this on twitter instead of RING? I had to type in google search looking for issues and it sends you to this tweet! Come on. What in the world kind of security company takes your money and fixes the problem so everyone can see?
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Cass👽🛰
(@schmassidy) reported
@DJBikeReno @hotfire6388 @ring My partner was having the same issue.
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Toni
(@PatriotDinosaur) reported
@DanHewitt_ @ring Yes and I cannot login on their login page via my pc either. Hard to trust a security company that disallows you to see your own cameras and history despite having paid for their comprehensive plan a year in advance!
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Jon
(@JonnyG101) reported
@Chelsea_ej @ring Thanks, what a nightmare!
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Danny Muniz
(@dannymunizusa) reported
@rebelrouser29 @DanHewitt_ @ring Me same, just installed yesterday and today it's down
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Aleida Mina
(@AleidaMina1) reported
@ring the app is not working, why?
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Tony Marques
(@theonlymarques) reported
@raheemyh @ring @ring_uk Yep same here in Toronto all down
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James
(@jay_kay30_) reported
@Isaach81 @ring I wonder what's going on. Nightmare day at work for the poor Ring people. Maybe the desktop/website version is working 🤔
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Carmine Valentino
(@cvalentino3) reported
@DanHewitt_ @ring This is exactly why I wish that they would enable direct feed access on the local network and not have to pull down the damn feed from their servers every time.