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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ring users through our website.
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Online Features (29%)
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Device Failure (21%)
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Sign in (18%)
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App Crashing (14%)
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Errors (10%)
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Website Down (8%)
Live Outage Map
The most recent Ring outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Minneapolis |
Device Failure | |
 Lenzing |
Device Failure | |
 Peterborough |
Device Failure | |
| Kansas City |
Online Features | |
| Meriden |
Website Down | |
 Bully |
Errors |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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iano
(@ianostaana) reported
@ring Two stick up cam cannot connect to wifi after a power outage and needed to be reset manually. My other two cheap Chinese made cam are working without any connection problems. Thoughts?
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Tim Hurley
(@Hudsonvalleykid) reported
@ring Would really like to install @ring on this tablet device but am getting an error message (that I have sent to you).
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Bridgette
(@Bridgettedance) reported
@ring Get your act together! I can’t shut off a device my husband setup and shared with me!!!! Only one person can! So everyone can see me or kids on my patio! this is FLAWED! your customer service rep saying that’s the way it’s set up not an acceptable answer fix it change it
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Flave DeOliveira
(@flaviod22) reported
@ring I love how it’s been over a month since I’ve been waiting for my ring doorbell replacement and each time I call they say it’s going to arrive in 2-3 days. truly a poor customer service and customer experience #ringdoorbell @ring
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ニック
(@nick24617355) reported
@RColburnnews @ring @fox4kc I don't like these bad dogs.
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Tim Hurley
(@Hudsonvalleykid) reported
@ring I'm having trouble downloading and signing in to the app on this tablet. I am able to go online and sign in, but when I try on the app, it doesn't work.
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Carmella Davis
(@Ummchoclit_de) reported
@ring not sure what’s going on with the system but y’all need to fix it nnneeeeoooowwww!!!
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Just a chick 🐥tweeting
(@KristineAz) reported
3/3 Laveen groups on FB? Planning group, residents group? How abt @Ring’s Neighbor app? Or Citizen app? It’s absolutely abhorrent that you think Laveen needs FEWER cops. Puerile catch phrases & hashtags do NOT help anything. You have a massive disconnect with issues that matter.
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Andréa Christofides (Andy)
(@andydoeshair) reported
@ring Hi, you kindly replaced my faulty doorbell that ended up with water inside the lense, however I'm now having issues with the new one...it will not tell me that anyone has pressed the doorbell...please help!
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Msgr. Matt Albans
(@MattAlbans) reported
from
Coventry, England
@ring hi, I was wondering if you could help with a question I have about the Ring Chime Pro. If I set it up, will it just boost my WiFi signal just to my doorbell or will it help if there's a printer etc. nearby the Chime too?
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Duncan Watson
(@ZorrosSlippers) reported
@ring_uk @ring Very impressed with your customer service. Phoned help desk about a faulty door cam yesterday at 12.30 and a new replacement arrived today at 12. Your help desk couldn't be more helpful!
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Mukduk
(@SBrandli) reported
@ring Is there a problem with your website? I am unable to sign in with any of the verification codes that you send me
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GStuedler🇺🇸🇧🇧💙
(@gstuedler) reported
@ring Has the worst customer service I have run across in all my time on the internet. All they do is delay, delay, delay. And if I am honest...flat out lie. Supervisors are never 'available’. I will never recommend this product line to anyone.
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Chris Oxley
(@chrisoxley9) reported
@ring @ringuk The ring doorbell 3 was bought as a present at Christmas....what an absolute pile of Pooh this is ...the live feed hardly ever works or takes ages to connect... The "person detected" is that slow at sending notifications the person has gone when I get to the door.
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Can’t Get There From Here 🎱🤔😷🤭
(@CalProudDem) reported
@ring How do I surface mount a Ring floodlight cam on a wall? I'm running conduit on the brick wall surface and cannot flush mount the junction box. Is there a round junction box that can surface mount to the wall that would allow for a tight seal with the camera? Help please!
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jane
(@JanewillJane) reported
@ring This is a problem with the ring doorbell that should be sorted, not ripping people off and telling them to purchase de-fog spray that clearly doesn’t work if you read reviews on your website @BBCWatchdog
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RGibs
(@munche2008) reported
Definitely won't be continuing to use @ring . There has to be a better way to verify without all of this riggamaroll. We never had this issue with @ADT
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Bluey
(@AndyBluey) reported
@ring is there a fix to get my chime to connect to my WiFi. It isn't connecting and given the amount of posts I've seen on forums relating to this I was wondering if you had a solution yet?
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Jasko425
(@JaskoH1) reported
Come on @SHAQ @ring really bro check out there customer service you are better then this I was laughed for asking why I was charged for something didn’t make sense and I heard them talking **** since all this is being recorded message me but wow no way you support this
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🇺🇸Anna Clark 🇺🇸AlwaysMAGA🇺🇸
(@ManiaMaiden) reported
@ring My husband got me 2 ring doorbells for Christmas and they have been nothing but a pain !!!! We constantly have to disconnect the electrical wires. It sounds like they might explode our doorbell. Is there any solution? 🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺 Please help 😩
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Tahnit
(@Tahnit) reported
@TwitchGMT @ring Wait..... you CANT adjust exposure!? This makes the camera completely useless in just about every situation. Wtf @ring
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Cheezy McWang
(@CheezyMcWang) reported
.@ring I contacted your phone support and they were able to advise me of some extra steps which resolved my issue. Thank you for your prompt reply.
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philbert
(@phi1bert) reported
@ring HELP I have 3 Ring doorbell cameras. The main one has stopped providing notifications via Amazon. Nothing has chang d. Wifi is stable and strong. Tried all setups including factory default. No joy. Need help.
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POpEyedWazza
(@POpEyedWazza) reported
@ring I want my £199.99 for this crap device I was duped into buying. Constantly having live video issues even though my wifi is 2m away and 1 wall between it. Bad I have to put up with it and for the price I paid...it's a rip off and demand my money as @JDWFashion won't take it!
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MareMack
(@maremack99) reported
@ring Your two-step verification SUCKS!!!! Fix it so I can TURN IT OFF!!!!!
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Jasko425
(@JaskoH1) reported
@ring so is this how you take care of first time customers so I am@returning my 500 Purchases wow laughing at my wife’s face by your customer employee **** you
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Good Morning Tristram
(@TwitchGMT) reported
@Tahnit @ring Yeah. It's always had exposure issues. Motion detection only kicks in when someone at the door, but not more than a foot away. Tried to fix it today, and they told me no way to change exposure. 5$ webcams are better lol
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joe
(@joedotuk) reported
@ring Why do notifications, that may be important, pop up when I open the app to view a camera? As I’m clicking on the image it then removes the notification at the bottom of the screen & I never know what it said... This also slows down opening camera b/c I need to click twice.
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Alun
(@Alun00414393) reported
@WeeKett_UK I'm sorry but your kettle is not fit for purpose 2nd kettle and it's still disconnecting from the WiFi why? We have a @ring that's outside and stays connected our hive has no problem all alot further away from the rooter
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Nicklas Johnson
(@spatula75) reported
Our completely worthless @Ring camera completely missed someone stealing something right off our front lawn. One minute it's there, the next minute, gone... no motion detected, nothing recorded. But it's happy to record every skunk and raccoon that happens by. Utter garbage.