Ring status: device issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Ring users through our website.

• Device Failure (67%)
• Online Features (22%)
• Errors (11%)

Live Outage Map

The most recent Ring outage reports came from the following cities:

City	Problem Type	Report Time
Newham	Device Failure	18 days ago
Port Orchard	Online Features	1 month ago
Morecambe	Device Failure	2 months ago
Greeley	Errors	3 months ago
London	Device Failure	3 months ago
Manchester	Device Failure	3 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ring Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sabrina Bucci (@sabucci_84) reported 2 seconds ago

  @Roentgenguy @ring I had an app update yesterday on iPhone, version 5.107.1 it fixed the issue!

• 
  Davey Allen (@DaveyAllen54264) reported 1 minute ago

  @ring I despise this company they don’t make it easy for anything. I had to change Internet service now they want me to take all the equipment down to reset it I’m disabled so I can’t be doing that. They don’t make anything easy and they don’t care. I am so sick of this

• 
  Yan (@indie_yan) reported 3 minutes ago

  @ring why are ring doorbells so bad?

• 
  c r a n b e r r y c l o c k (@cranberryclock) reported 4 minutes ago

  @ring I’ve been giving it a thumbs down every day for the last month and a half.

• 
  Mental Midget 🤯🧘‍♂️ (@mentalmidgat) reported 5 minutes ago

  @ring Bull ****!!! You think anyone believes anything you lying Zionist Jew ***** says.. you partnered with Flock and flock shares all data with a Palantir.

• 
  Tom Reader (@thomasFreader) reported 8 minutes ago

  @AlecBurnsGolf @ring Sometimes things go wrong, nobody is immune from system errors. How they respond in problem solving is the point at which disappointment might be justified.

• 
  Daniel Ricker (@RickerDaniel19) reported 9 minutes ago

  @ring you have too many options for cameras. The app says newest or 2nd gen or newest model. Make the numbers more clear or help differentiate your products. Trying to choose and it’s way too complicated.

• 
  bando (@bandonationbank) reported 10 minutes ago

  @ring created & implemented movement detection / facial rec using AI to notify you in real time via push notif. ie: “person walking by front door” or “armed man holding weapon trying to break in.” & Ring was like, yeah…. we gon charge extra for this ****. pay more. more safe

• 
  Williams fam🐊 (@Williamsfam7) reported 13 minutes ago

  @ring Customer service is terrible!

• 
  chillijoncarne (@johnspack1) reported 17 minutes ago

  @ring my chimes not working and can’t be connected to new broadband ?

• 
  East Austin Zaddy (@El_Jefe_Mayor) reported 25 minutes ago

  It’s probably just me but Is @ring a piece of ****?

• 
  Dave (@djt81) reported 27 minutes ago

  @ring Don't want to advertise this but my doorbell doesn't pick up anything at all despite tinkering with the settings and several reboots it just doesn't register any movement at all, it's close to the wifi router so that's not the issue

• 
  ØBANA (@StephenObana) reported 28 minutes ago

  @ring doorbell was denied by all of the sharks on #sharktank during its pitch episode, in 2018 it sold to Amazon for $1billion dollars. Gate keepers aren’t ****, never give up.

• 
  Williams fam🐊 (@Williamsfam7) reported 30 minutes ago

  @ring @A24 Your customer service is terrible!!

• 
  HealinNRealTime (@BuiltOnSoles) reported 33 minutes ago

  Hey @ring could really use your help! Love your products, advocate for you to so many neighbors. However recently having a handful of issues and no matter what I do to trouble shoot, not working. Getting zero notifications from out front door and to front yard camera. Plz help!

• 
  Chris Andrews (@crandrews631) reported 34 minutes ago

  @ring you have the worst logistics department out there. I placed an order on 7/22 with an arrives by 7/28 and nothing. I wait on hold to be told hopefully by 8/10 but no guarantee yet I can order it today on your site and it says “Arrives 8/8” and no one is willing to do ****!

• 
  ALAN MASON 👨‍💻 (@Alan_nerd1) reported 35 minutes ago

  @kirstmichellle @ring Send me a DM for help

• 
  Bubbba Buffett (@DickBuffett) reported 38 minutes ago

  Pointing your security camera onto your neighbors property is illegal. @ring cameras are often just as bad as flock.

• 
  SilkyMule (@silkymule11) reported 38 minutes ago

  **** you @ring and your stupid *** products

• 
  ← Sum'n Else 🇹🇹🇯🇲 (@CreatedToBHated) reported 38 minutes ago

  @ring I did. Your agent told me I have to wait a week for y'all to do anything about an issue that's reoccurring and happening right now

• 
  Startup Academy (@vc__backed) reported 39 minutes ago

  The story of Ring and Jamie Siminoff is one of the best examples of waiting for the right moment. Jamie was able to sell Ring for $1.2 billion to Amazon, but first he had to turn down an offer from Shark Tank. "Kevin O'Leary gives me this offer, which was it just going to bankrupt the business. It was like royalties and all this stuff. Like we needed to build something bigger." - @ring Founder, @JamieSiminoff on @The_RoomPodcast

• 
  𝘊𝘢𝘳𝘳𝘪𝘦 🪬 (@aka_carrie) reported 41 minutes ago

  @hayes_wayne @ring I’m having this issue as well, it’s only started within the last 3 days, and I can see on here that other people have reported the same.

• 
  Rob Wilkens (@Rob_D_Wilkens) reported 41 minutes ago

  @ring Okay - There was a lot going on yesterday and I was frustrated - I apologize for my reaciton - however, I resolved the issue by setting up a VPN. Without the VPN (using AT&T's wireless home internet service) it was failing,. Solved.

• 
  Drew Singer (@SomeSingerDrew) reported 44 minutes ago

  Hey @ring why are you protecting dangerous people? Why do you not want people to earn their neighbors about safety issues? This is why you have a terrible reputation.

• 
  J.perspectively (@Jperspectively) reported 45 minutes ago

  I cannot be the only person having all these problems with @Xfinity I swear I need to just switch over to @Ring @XfinityHome I’ve been trying to reach you for a month. My equipment is not working. Is this still your phone number 844.382.9363 ❓

• 
  SoCalSquatter (@RealAlexT1) reported 47 minutes ago

  Has anybody ever noticed that @amazon deliveries don’t show up on your @Ring? They won’t ring the bell and somehow black out your camera…wtf @amazon ?

• 
  James Landrum (no relation) (@JamesRLandrum) reported 48 minutes ago

  @FedExHelp No I just want both drivers to arrive at the same time and throw down in front of my @ring camera

• 
  Helen D (@Helen_D_Snow) reported 49 minutes ago

  @amazon @ring I am writing to request assistance with a long-standing technical issue affecting my Amazon account. For several months (possibly close to a year), I have been completely unable to use the Customer Service Chat feature. Every time I attempt to start a chat, I receive the following error message: “Sorry, it looks like we hit a snag. Please select Try chat again. If you see this message again, you can try another help option.” This problem occurs consistently: On every order, not just a specific one. In the Amazon mobile app. Repeatedly over many months. Selecting “Try chat again” never resolves the issue. Because this has persisted for such a long time, I believe it may be related to my account or a backend technical issue rather than a temporary system error. The inability to use Customer Service Chat has made it very difficult for me to contact Amazon whenever I need assistance. I would greatly appreciate it if your technical team could investigate my account and restore my access to the Chat service. I have already contacted Customer Service multiple times regarding this issue. Unfortunately, the problem has never been resolved, so I am reaching out to your Executive Customer Relations team in the hope that it can be investigated by the appropriate technical team. If any additional information, screenshots, or account details are needed, I would be happy to provide them. Thank you very much for your time and assistance. I have always appreciated Amazon’s customer service and hope this issue can be resolved. Attached is a screenshot of the error message for your reference.

• 
  Kentucky Girl (@Notwokenow) reported 51 minutes ago

  @AngieJandro @ring I was in my bedroom and the phone went off- there was a message saying a delivery from Amazon was left at the door AND then I check the video and there it was, the driver was putting another package down. This is AWESOME.

• 
  LastRealOneLeft (@Rivirunthecity) reported 59 minutes ago

  @ring add the fact that my front door bell cam won’t even ******* load but the other 2 will what makes you think I should pay to watch my cameras like I actually want to know where ******** you think you have the right