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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ring users through our website.
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Device Failure (30%)
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Online Features (20%)
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App Crashing (15%)
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Errors (14%)
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Website Down (11%)
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Sign in (10%)
Live Outage Map
The most recent Ring outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Rochester |
App Crashing | |
| Kansas City |
Device Failure | |
| Waterford |
Device Failure | |
 Frankfurt am Main |
Online Features | |
 Bristol |
Errors | |
| Willimantic |
Device Failure |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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Happy Thanos
(@Grogu2021) reported
@ring @theblingfisher Customer: “Why don’t you NOTIFY customers of an outage?” @ring : “Hello, ‘F’ you Mr. Customer, here’s a BS response answering none of your concerns”
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Nate Watson
(@nate4cb) reported
@ring Isn't it your duty to contact your customers by automated message to our numbers on file, rather than broadcast to the world our security is down? Glad I'm not one of your lawyers tonight.
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Mike #FBPE #JohnsonOut 🐝❤ 🖤
(@mikeo111) reported
@ring Do you understand that people use your security product for home security? I've just spent over £200 on a system which is not working. If not fixed, will contact my credit card company and action a charge back
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Lauriel Flowers
(@cocolatina16) reported
@ring Uhm my service still not working an yall over here posting
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Katie T
(@TT46015816) reported
@ring Still down… can’t even log in the ring app.
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John Grant
(@JRGIII) reported
@ring I am still experiencing issues with app. States that alarm is offline but it is not according to the base unit. Am I protected tonight?
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Charles McCloud
(@GXPSS) reported
@ring Now you're hiding replies that call out your service outage? #shady
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Lucy 🏳️🌈 ✊🏻✊🏼✊🏽✊🏾✊🏿
(@bubbleskpop1) reported
@ring any idea if recordings will still be saved as someone attempted burglary on my flat a couple of days ago and i want to know if they've come back at all. And any timeframe on how long they will be down?
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Deanna Velasco
(@Nolaflowergirl) reported
@ring I just got my Ring Bridge and Landscape Light. Ugh. I wanna play with it. How long it's gonna be down???
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Neku Light
(@NekuNoise) reported
@ring @JaySaidWhat_ Can we please double time the fix Alexa isn't working too but next time can you send a mass email to tell us so I don't have to go searching for the problem
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pab8484
(@pab8484) reported
@ring Still not working
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don't worry about it
(@D3faultRetr0) reported
@ring When @amazon buys @ring and forces them to use AWS then when AWS goes down for whatever reason, the millions of Ring users who DEPEND on Ring to keep them safe at home or away and protect their belongs and family and all we get is "sorry, keep checking this webpage"
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Vince Mattaliano
(@vmwrites2266) reported
Wow, @ring . Only 10 hours of outage. That's real high tech.
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Kevin H Liao
(@kliaoumich) reported
@ring with the AWS outage and our cameras and alarms being offline, how can ring guard against opportunistic burglars and insure security? System was offline nearly all day
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TyE
(@SaSSyBXTCH_BABE) reported
@ring i still cant login to my account why?!?!?
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Carl Wills
(@carlwills85) reported
@ring @PrentisWalker F*cking pointless to direct people to a link that says everything is down… stop copying and pasting the same response…
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Hawkertech
(@Hawkertech) reported
@ring how about making the cameras accessible localy over wifinwhen the internet goes down or your service is down, that way they are still security cameras so we can see when we get an alert. Which works withoutbinternet.
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Z PROTECTION SERVICES
(@zprotection18) reported
@ring so DISAPPOINTED in this today, STILL NOT WORKING
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Brian Lima
(@BLimaLand) reported
@Reuters And do not forget @ring !!!!! Leave my house with no security ... that should never be a problem ... but it is!!!!!!
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james wood
(@pyrateking0) reported
@ring still not working,
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Amanda Perez
(@Nazcahari) reported
@ring You know what would be nice? Telling your customers of an outage. I understand things happen, but I was trying to troubleshoot on my side for a while before I realized the problem was on YOUR END! I do PAY for your service. I know you have my info! An email would’ve been nice.😡
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UFOSully
(@UFOSully) reported
@GoBUFFUrself @ring If you rely on a multi billion Euro company to keep you safe then you've got more problems than an outage. Get a German Shepard. They almost never go offline. 🐕
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Doc
(@DoctorMan) reported
@hqt__ @ring Don’t worry. Ring security systems are down because of the Amazon Web Services outage, so you won’t hear any pesky alarms at all.
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Jayne
(@Jayne720) reported
@LexxK13 @ring It's an issue with Amazon's cloud server. Impacting businesses, universities, Netflix, Disney, Amazon, Ring, Alexa...
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johnzjargo
(@johnzjargo) reported
@theblingfisher @ring Agreed. My immediate thought this morning was 'why won't they send out an alert.' Ten hours later, still down. This is unacceptable, @ring.
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ClosetLibrarian
(@ClosetLibrarian) reported
@ring Send them over to ring headquarters to fix the outage LOL
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Jason
(@Jason1112345) reported
@ring Ur cam is slow to load up and the new floodlight cam randomly decides to turn the lights on whenever it wants. I’ll be leaving to go back to @googlenest
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CY
(@ChrisStaplesTst) reported
@ring Does ring really not have a disaster recovery plan? Why can't the load balancer be set to use a different working server farm? My family uses the cameras to keep an eye on elderly relatives. Being out all day is inexcusable. As a paying subscriber I want a refund for this!
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Lauriel Flowers
(@cocolatina16) reported
@ring @ring its 10:07 an I STILL CANT SEE WHATS GOING ON BECAUSE MY CAMERA NOT WORKING AN IM OUT OF TOWN
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Charles McCloud
(@GXPSS) reported
@ring my @amazon delivery of frozen perishables sat outside for 4 hours because the cameras and doorbells were down in your fiasco of an outage. Who's reimbursing those?