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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ring users through our website.
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Sign in (32%)
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Device Failure (23%)
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Online Features (20%)
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Website Down (14%)
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App Crashing (5%)
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Errors (5%)
Live Outage Map
The most recent Ring outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 London |
Device Failure | |
 Pawtucket |
Website Down | |
| Atlanta |
Sign in | |
 Landgraaf |
Sign in | |
| Lakeland |
App Crashing | |
| St. Petersburg |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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🇯🇲 Scam Likely
(@PjFray) reported
Is the #RingApp down? @ring?
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Mister APM
(@M1st3r_APM) reported
@ring Nice one ring, instead of having a backup system when this kind of things happens you just keep us offline therefore change your slogan to "not always at home", right now @ReolinkTech seems like a good alternative
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The Language Shop
(@thelanguageshop) reported
@ring My device has not worked most of the day. The outage is being blamed on poor connection, suggesting that my wifi connection is poor. However, all my devices are working fine. Please update us - when can we expect it to work? Thank you.
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Wendy
(@Karma521) reported
@ring my service is not working.
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Amjid Khan
(@akhan999) reported
@abc123Camch @TitiRGlitz @ring Could be down to your phone, device you are using. Also your internet speeds are a factor too. You can check the device health to understand how strong your signal is. Well once ring is working. If the strength is weak then yes it will be delayed. Ping me if you need help
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Bhinda Parathawala 💙
(@BParathawala) reported
@ring_uk @ring #RingDown Ring has been hacked and taken down in the UK. Amazon services all down. Major hack and outage at #Ring and #Amazon - when will this be fixed?
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M
(@martagayo) reported
@RickyFaust @ring We’re down in New England
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steam1000
(@steam_1000) reported
@ring Two major factors @ring you guys gotta sort for future of this product 1.backup service for double redundancy 2.ring apps won’t update while current system is down consider multi send to all user registered emails
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Original Sjengster
(@Mosatrajectum) reported
@ring Also in the Netherlands still not working. No help at all from Ring custumor services. I am paying for services you can't deliver....
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Julyn723
(@julyn723) reported
@GoBUFFUrself @ring So sorry to you and everyone experiencing problems. It must be a nightmare to all. This incident cemented my decision NOT to go with Ring when I decide to upgrade my service with cameras. Amazon isn’t truly in the security business. They should stay in their lane.
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🌹⌚☃️🎄
(@ItsEric999) reported
Wtf @ring I’ve been trying to set up my ring all day ..
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Crypto Galaxy (9,5)
(@trackingcryptos) reported
@RoxieKat @ring amazon web servers are down - it is affecting a bunch of tech businesses right now - just need to wait it out
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Dean Humphreys
(@DeanHumphreys1) reported
@ring will we get a refund for our monthly subscriptions? The service has been down since around 15:00 today and there has been no update for over an hour on your service page. Why don't you have backups in a place? And please don't reply with an automated response.
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HOT CHOCOLATE
(@DAT_HENNY_CHICK) reported
Wassup with @ring My Ring camera hasn’t worked all day. @ring you guys need to fix this. I didn’t pay money for the services not be provided when ii most need them.
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Pharaoh of the United States of America
(@DuchessCadbury) reported
@ring @xsammiloux1 I thought it was just me. Mine's been messing up all day. And with the holidays coming up and people traveling...really frustrated it's not working properly.
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Rottimomof_3
(@rottimomof_3) reported
@ring any update on how much longer until they outage issue is resolved?
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Donna
(@MadisonJ416) reported
@ring Still not working for me. Can't even log in 😡
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Michael
(@jam061200) reported
@ring We have any timeline for the fix to all Ring devices? My Doorbell has not worked for most of the day. Thank you!
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SteⓋen
(@StevenHodgesV) reported
@TTBoldaf @ring I permanently disabled the siren by disconnecting the wires inside it. As there is no way to manually turn of the siren via software. I just want it to call me discretely upon a break in. It worked fine up until this outage today!
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Lionel
(@rixchie) reported
@Luciana__Nemes @ring 1st world problems. My personal CCTV network is down. And Im not happy.
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Cza
(@carmas530) reported
@ring Can’t access my cameras in the app. I know @awscloud is down, however my home security is blinded by this…NOT good. #comeonman
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Amy Elizabeth Lau
(@laufamily1967) reported
@ring Wtf why don't you have back up servers
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Joe
(@Jclimenti0402) reported
@ring When is this problem going to be resolved. It’s ridiculous. It’s been 8 hours already. Wake up and fix it. If something happens on my property I will sue Ring
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2hawin
(@cupofshaw) reported
@ring That’s it!? I just lost my package with valuables and don’t know who took it. Sorry is not going to fix that
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🅜🅔, 🅜🅨🅢🅔🅛🅕 & 🅘
(@OXFORDCANADA) reported
@ring I have a problem. Mine was not working today, changed the password and now I cannot even go into my account. Please, I need assistance.
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Billy Hays
(@bhays19) reported
@Nash87565970 @arnevt @ring We have the full security system too. It isn’t expensive, and if your crime is that bad then maybe reconsider where you live.
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The Mad Italian
(@TheMadItalian71) reported
@ring Still down 🤦🏻
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steam1000
(@steam_1000) reported
@ring @ZMcJade Two major factors @ring you guys gotta sort for future of this product 1.backup service for double redundancy 2.ring apps won’t update while current system is down consider multi send to all user registered emails
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Joe Terzzz
(@j_terz27) reported
@ring 7 hours later and ring is still down. What a joke.
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⚒Hoady⚒
(@329hoady) reported
So is everyone’s #RingDoorbell app down? Notifications are working but we can’t access the app to view etc. It’s been like it all day. Monthly subscription doesn’t seem worth it at all atm. 🤬 #ring @ring