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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Problems in the last 24 hours
The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ring users through our website.
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Online Features (28%)
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Device Failure (21%)
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Sign in (18%)
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App Crashing (15%)
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Errors (10%)
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Website Down (8%)
Live Outage Map
The most recent Ring outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| App Crashing | ||
| Website Down | ||
| Online Features | ||
| Sign in | ||
| App Crashing | ||
| App Crashing |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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Tiangang Liu
(@liutg) reported
@ring CAN NOT login in both APP and WEB. Always show 406 error
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Simon Jones
(@SQLsi) reported
@GunnerMamba @ring Same issue here, just started happening, looks like a large outage!
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mirali
(@alimirm334) reported
@Ring please help!
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ScouSebiRd
(@fookinchuff) reported
Ffs @ring down again?!?! Seriously?!
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Damien Oades
(@DamienOades) reported
@ring is there an issue with logging into accounts today? Trying to log in and it’s as if the link on the log in button doesn’t work. Tried different web browsers, different computer abs no luck.
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Matthew Swann
(@Dr_MatthewSwann) reported
Another outage at @ring in the UK?
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Mz. Santiago
(@HazelChi20) reported
@memyself_n_boo @ring I swear it goes down at the worst times. They need to reimburse a lot of people for their crappy service!
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Greg Tannen
(@gregtannen) reported
@alexandrakirsch @googlenest @ring Same here. Nest has been **** since Google took over. Insanely frustrating, and not at all OK for parents.
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Mitch ™Ⓜ️
(@kade6767) reported
@ring Big problem. We just opened box of order that is supposed to have sign, chime, and doorbell. The doorbell is not in the box!!!! What the hell is going on here?!
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This isme
(@quantum743) reported
@ring ring doorbell is down more often than it’s not! Seems to be since google took over!
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Sawyer
(@spangborn) reported
As someone who works in infosec in the financial sector, it’s appalling to see a company shrug off fraud as something your bank/card company should handle. @ring is a garbage company.
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Bill Jordan
(@billjordan2000) reported
@simoncp3 @ring @carrieunderwood Its down AGAIN for me too
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Jemima Sohn
(@jemima1707) reported
@ring App shows streaming error on all devices. Can’t log in online. What’s going on?
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beansbrigade
(@thebeansbrigade) reported
@ring Your app has been having "Communication Error" since yesterday even after uninstalling. So now I have no security system. You don't offer email or chat support and phone wait times are 20-30 minutes? I'm returning the system and buying SimpliSafe. What a scam and rip off.
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jee.112
(@jvp_van) reported
@memyself_n_boo @ring ring again wtf is wrong with you guys
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christina
(@travelonehappy) reported
@ring video is again not working please check your internal systems.
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thebigfella
(@lancthetank) reported
I take it @ring is offline again ????
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Jon Beets
(@beetsje) reported
Hey @ring. This stuff is not rocket science. Why does your website continue to make deleting events challenging? If I Select All the vague error msg 'Sorry, something went wrong. Please try again.' is displayed. Not the most helpful msg! 1/2
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thirdeyemoon
(@thirdeyemoon) reported
@jon_birk @ring Don’t bother talking to Ring. It won’t fix the issues. They refuse to admit it’s their products, even though everyone is having the same problems!
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Mike_Conrad
(@Mike_Conrad) reported
@ring would be nice to have a "live" dashboard where I could view all my live feeds. Would help trying to keep track of my dog running from one camera to the next.
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Matt Stapleton
(@MattStapleton18) reported
@ring 2nd time in a month your service has gone down. Don't make me return all my equipment to amazon... not impressed.
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thirdeyemoon
(@thirdeyemoon) reported
@ring @carrieunderwood When are you going to fix your products so they actually work? Ring Community is overflowing with complaints and Ring does nothing!
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Damir K
(@dkny083) reported
Really @ring 2x in a month crashing now getting a streaming error what is happening lately?
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Visje
(@Visje31) reported
@ring @fookinchuff Down again? the second outage in the two weeks I have this doorbell. Please tell me you're joking!
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Izzy ✰
(@bunnypowerss) reported
I could be DEAD waiting to see my live footage **** you @ring
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Pete
(@thors_joker) reported
@Drake__Thomas @netatmo @ring I’m sure they’re doing their best to ship as quickly as possible. But even shipping is an issue as shipping routes are disrupted as well. Plus France had to go back into complete lockdown again a few weeks back
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Jared Hill Campbell
(@JHillCampbell) reported
@ring Hello Ring. I am having an issue with my wired floodlight cam. The floodlights are no longer illuminating when there is motion detected. I still get notifications so I know that the sensor is working. Just NOT the floodlights. Any ideas? Is this a warranty issue?
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mirali
(@alimirm334) reported
@ring "advance support" please help .
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dan castree
(@DanCastree) reported
@ring i will send a DM when you let me know why ring are blaming customers for a problem that lies with ring not the customer ? my bill each month is £2.50 i have had more then £2.50 in my bank account for the last 48 hours yet you are saying you will cut my service off why ?
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Mz. Santiago
(@HazelChi20) reported
@ring why do I keep getting a streaming error? This happens like every other day. You need to do something to make it up to all your customers!