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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ring users through our website.
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Device Failure (28%)
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Online Features (24%)
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Errors (17%)
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App Crashing (14%)
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Website Down (10%)
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Sign in (8%)
Live Outage Map
The most recent Ring outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Shawinigan |
Sign in | |
 Charlotte |
Online Features | |
| Chicago |
Online Features | |
 Münchberg |
Errors | |
| Kaiserslautern |
Errors | |
 Swindon |
Device Failure |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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Clive Cockburn
(@Raymaker8) reported
@ring Nothing because as usual the server will not respond unless I restart the doorbell
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iamhovering
(@iamhovering) reported
@ring Well that was a waste of time. @ring blames our order cancellation on @amazon logistics. No help at all. Such poor customer service from both companies. Very disappointed.
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WhiteSoxSuz
(@WhiteSoxSuz) reported
@Nick_GGTB BUT as much as I love Jim Thome (is there anyone alive who doesn’t). It kind of DID turn us into a 16” softball team. Paulie and Thome just turned small ball into either HR or Slow Train on the base path. And I feel horrible typing this. Or maybe it was seeing AR cry @ring day 😢
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Will Smith
(@willsmith) reported
@michaelwolf @ring I have them integrated with Home Assistant, so the feeds even pop up on my iOS devices now, which is nice. And yeah, it's all settled down quite a bit. Been a weird week though.
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CES703
(@YRetiree703) reported
@ring Subscriber with two devices in separate locations. Both down and customer service asked to uninstall and reinstall app because of an update. Now can’t login. Seriously?
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Guy
(@guycharles2009) reported
@ring Garbage... having all kinds of trouble adding the Ring motion sensors, range extenders... haven't gotten to the window and door sensors yet... they will probably not pair as well.... and yes I am following the Ring instruction to the letter.
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Calleigh. M Turner
(@calleighmariexo) reported
@ring Hi, my ring will no longer connect to my Wi-Fi. Password is correct, Wi-Fi health/strength is all fine. It just keeps saying set up failed. Can anyone help please. Thanks.
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John Huckle
(@JohnHuckle8) reported
@ring (3)..does not actually work on ALL android units as you state in your adverts, at least I know that Eufy works everytime as it should, not like Ring, just ove 2 and half years without notifications on 4 different units is seriously bad especially a...
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Mel Potter
(@MelJPotter) reported
@ring anyone available to help?
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Vanessa Munoz
(@Ness1114) reported
@ring **Help Please** I have had the worst experience with your services and with fraudulent activity on my account. I purchased Ring doorbells to protect my family and home however instead I should have been protecting myself from Ring. Cannot find Corporates number?!
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John Huckle
(@JohnHuckle8) reported
@ring (2).. especially a brand new Oppo X5 that does not receive is appalling. You can not tell me that 4 different Android units is coincidence, what it is is Ring is **** and Rings advertising is absolutely misleading, so breaking the law straight away as your doorbell...
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Will Smith
(@willsmith) reported
@michaelwolf @ring This doesn't solve your problem, I realize, but I replaced the Rings with Nest cams and have been really happy with the results.
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jeff chilton
(@jeffchilton) reported
@ring @Ring Ring is a terrible device ..totally unreliable
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Clyde B 🇺🇸 🗽 ⚓️
(@jbcb189) reported
@ring Poor guy.
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aztec
(@Leekell95411697) reported
@ring @lancekirby2 Your customer service is absolutely atrocious. Can't wait for our subscription to end to get rid of these cameras and get something that is better built and will actually stay up. Really bad for such a large company.
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aztec
(@Leekell95411697) reported
@ring Your customer service is absolutely atrocious. Can't wait for our subscription to end to get rid of these cameras and get something that is better built and will actually stay up. Really bad for such a large company.
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Ewoud Maijers
(@ewoudmayers) reported
@ring can you tell me why we are for a broken camera. several times on hold for 2.5 hours to be helped. What a bad service
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Kushal Malde
(@kushm94) reported
Hugely disappointed with the terrible customer service at @ring - a lack of common sense and an unwillingness to listen to the customer. Why don't companies take customer service seriously?
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Matt
(@liverwurst82) reported
@ring Your app defaults to using data in Live View when connected to WiFi. Support on this issue is non-existent. Is the problem ever going to be fixed?
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Bill Lawton
(@VABill1) reported
@ring Reset this. Reset that. Do this then do that and it's still not letting me look at notifications. When it can't be figured out we just stop communicating. No problem.
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Laura♥
(@_lauraxox) reported
@ring my doorbell breaks so I have a replacement sent.I contacted your chat service to ask about my 12 month subscription I paid for. To my knowledge he transferred it to the new device but no you have taken money out for another 12 months when I had 5 months left anyway. Help!!
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Robbie Robinson
(@str8Robbie) reported
@ring so you don't want to give me the 488.31 you owe me I returned your products it arrived at your place March 4 signed for by Charlton, and it's March 31 and my money is not back and I'm on hold wtf?
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aztec
(@Leekell95411697) reported
@ring We rang months ago to request a replacement bracket. Kept being told it was going to be sent soon. After months waiting, spoke to a manager today who said we shouldn't have been told that and wouldn't help. Been paying for a subscription for a camera we couldn't use.
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Michael M
(@Michael56560843) reported
@ring You have a bug. Live view does not resolve on app for iPadOS 15.4.1 for Stickup Cam, but it records. No problem on Safari, iPhone. Doorbell and Indoor Cam work fine on all platforms. Would appreciate a fix.
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Julia
(@Jchray) reported
@ring Aww poor dude. Bet he did a face plant into the bed after that.
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aztec
(@Leekell95411697) reported
@ring @TheOasisCurator Your customer service is absolutely atrocious. Can't wait for our subscription to end to get rid of these cameras and get something that is better built and will actually stay up. Really bad for such a large company.
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Jim Collier
(@Jimcollierjr) reported
@ring Live View does not work over a cellular connection for those with an iphone 13. It is a known bug and sits with Ring to fix. Go figure they’d ask this question.
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stephen
(@aseksr) reported
@ring not impressed with your terrible customer service happy to take my money but not deal with the mess you created. I feel a refund coming
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aztec
(@Leekell95411697) reported
@ring @jalynnhicks Your customer service is absolutely atrocious. Can't wait for our subscription to end to get rid of these cameras and get something that is better built and will actually stay up. Really bad for such a large company.
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John Huckle
(@JohnHuckle8) reported
@ring (6,)..you will go silent as that's what you do....oh dear...own up to your responsibilities and help you customers and not hide away....I for on an done with Ring...I shall spread the word.....