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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ring users through our website.
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Device Failure (30%)
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Online Features (20%)
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App Crashing (15%)
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Errors (14%)
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Website Down (11%)
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Sign in (10%)
Live Outage Map
The most recent Ring outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Rochester |
App Crashing | |
| Kansas City |
Device Failure | |
| Waterford |
Device Failure | |
 Frankfurt am Main |
Online Features | |
 Bristol |
Errors | |
| Willimantic |
Device Failure |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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Doom-Child
(@DoomChild2) reported
@ring @GothardJ2 The fact that it's opted in by default is just one more reason not to buy a Ring. It speaks to bad intentions.
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Michell
(@Mmmmmmichell) reported
@SANJOSEMAILMAN @ring I already took out the garbage. Bye bit@h!
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GarethCreative
(@GarethCreative) reported
@ring It is a shame you did not want to help when i phoned up!
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Jon Birk
(@jon_birk) reported
@ring I’ve spoke to your support team 6 times over the same issue. It gets resolved temporarily. Comes back usually the same day off and on. Your support team clearly cannot fix this problem.
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Mitch ™Ⓜ️
(@kade6767) reported
@ring We received an order that was ordered in error. It never should’ve been ordered and need to return it and missed mailman to refuse delivery so it’s not working on website to initiate a return
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Debbie O'Connell
(@debs501) reported
@ring No you had your chance, you only want to help now because I'm on social media. I'm not wasting time speaking again to you...was on phone Thursday and Friday for ages
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Stephanie Wood
(@stephanwo3_a) reported
@SANJOSEMAILMAN @ring **** right off.
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Jon Birk
(@jon_birk) reported
@ring Looking for that perfect gift?! It’s not a ring! Gifting a ring device is like gifting a box of frustration and broken promises.
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Alec
(@alechendry) reported
@ring @alexa99 Just not compatible with detecting animals vs people - even with "People Only" mode turned on. Constantly alerted on cats walking across the driveway at night. Please fix this!
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Jaye 45 IS FIRED!
(@jayeanna1) reported
@SANJOSEMAILMAN @ring If I found you were drowning, I would not lend a hand... I know. That's bad of me.
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Angels467
(@AngieJacobsen5) reported
@SANJOSEMAILMAN @ring If you don’t get ******** off my porch I’m gonna release my Doberman.
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ppaterso
(@ppaterso1) reported
@ring Hi team. I haven’t been able to login since the issues that were resolved on 28/11. I get “an error occurred. Please try again later”. Prior to this my App couldn’t load the dashboard or connect to cameras so I thought I’d to log out but can no longer log back in.
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Mark Lewis
(@MarkLew66633343) reported
@ring Just had a Pro installed. It has sufficient power, good WiFi, it completed an internal software update and goes offline. I have reconnected WiFi, reinstalled the device, same result, it works, updates software then doesn’t. Frustrated, please help
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Nick Dean
(@ukdeano69) reported
@ring It’s too unreliable and all the help guides just try and blame everything else. Can’t activate live view all the time and when people press the button it just does not notify me.
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Phil L The IV
(@PhilLTheIV) reported
@lukeplusone As long as they don't catch your bad ones, either @ring
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Arleen_2015
(@arleenmcwillt) reported
@SANJOSEMAILMAN @ring Guess that look of dismay stays, I don’t open my door to liars/cheaters/thieves/ the likes of her can go on down the road
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Philipp Blum
(@Citrullin) reported
@iRobot @Ring Maybe you want to consider using Web of Things in order to have working devices, even when there is an outage. Happy to help btw :)
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Human Confessions
(@HumanConfession) reported
@SANJOSEMAILMAN @ring You in trouble. Say nothing Use disraction Let us pray
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Dwayne Davis 🌊 🌈
(@DwayneSDavis) reported
@SANJOSEMAILMAN @ring If she was in distress, I would help her. If she wasn't in distress I would drop a bucket of pig's blood on her head.
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Brian Discombe
(@MMA_Stig) reported
@homerhsi @ring Some have resorted to knocking on the window as the notification delay after them pressing the bell is so long. Thought it was down to the old doorbell, will have to see if this new one is any better. If not they will both end up on ebay.
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Laura
(@LauraKings11) reported
@ring is the ring down? Unable to sign in on different devices.
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FeralestEva
(@FeralestEva) reported
@ring I bought a doorbell 2 from @woot and I can’t use the device bc it says it’s still hooked up to someone else’s account. Please help. I want to be able to use it! I didn’t realize it would be pre-owned.
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Jon Birk
(@jon_birk) reported
@ring My ring will catch a rabbit in my front yard but doesn’t register my car leaving my driveway? Wtf ring.
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Lorraine Howell
(@Rainie64) reported
@ring csn you help re my subscription please
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RV
(@rodvar1983) reported
@ring over one hour waiting for someone from the “access team”. Worst customer service.
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dawn hume
(@dawnhume13) reported
@ring I want to thank you for the rapid and professional help I received when I called because my ring doorbell quit working they couldn’t help me over the phone and said they would send me a new one wow how it the next day Thank you again everyone I dealt with was so sweet
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TOM-E
(@therrera441) reported
@ring your cameras are absolute garbage. Tell me how someone was able to break into my car and literally open up every door going through my ****, and the camera picks up absolutely nothing, just my car doors being open after it was all done? what in the absolute ****
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RM- RadicalModerateCA - We Did It!
(@ModerateCa) reported
@SANJOSEMAILMAN @ring No insider trading tips here...so **** off!
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GarethCreative
(@GarethCreative) reported
@ring Sorry your idea of support is to buy another one at 35% discount!!! And that you think a doorbell should only last 1 year!!! This is a joke!!! I will buy a nest one, at least they would fix a problem foc especially when its a known problem. Google Ring split doorbell button
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GarethCreative
(@GarethCreative) reported
@ring Over £200 for a door bell and it doesn’t last 2 years!!! 5 years i would be fine with but when a button breaks and you do not even have a fix is shameful.