Ring

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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.

Problems in the last 24 hours

The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Ring Outage Chart 04/21/2024 13:00

At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Ring users through our website.

  1. Online Features (30%)

    Online Features (30%)

  2. App Crashing (25%)

    App Crashing (25%)

  3. Device Failure (23%)

    Device Failure (23%)

  4. Website Down (10%)

    Website Down (10%)

  5. Sign in (10%)

    Sign in (10%)

  6. Errors (2%)

    Errors (2%)

Live Outage Map

The most recent Ring outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
CanadaMilton Sign in
GermanyBerlin Sign in
United KingdomManchester Online Features
United KingdomWarrington Online Features
United StatesPlainfield App Crashing
United StatesMiami Device Failure
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ring Issues Reports

Latest outage, problems and issue reports in social media:

  • JaiGuruDeva4 ебать Путина! (@JaiGuruDeva4) reported

    @YetoLovesYeta @ring I didn’t need to read it to turn my moms incessant chimes off. I can’t help all the boomer parents out there!!!

  • Lord_Fishbait michael (@Lord_Fishbait) reported

    @ring Still no response or help from this company. Absolute trash.

  • scottinthe ScottintheTri (@scottinthe) reported

    @ring Has terrible customer service.

  • Sheepdog1979 Sheepdog 🇺🇸 (@Sheepdog1979) reported

    @ring If it’s as slow as the ring video doorbell then no thank you.

  • AncapistaniChad Ancapistani Chad 🇷🇺 (@AncapistaniChad) reported

    @ring How about you focus on your product not having **** latency and constantly recognizing spiderwebs and trash cans as people jfc I don't give a **** about anything you're posting about JUST MAKE A BETTER PRODUCT

  • scottinthe ScottintheTri (@scottinthe) reported

    @ring Telephone customer service is a total bummer. My camera is broken, Ring CS has no idea how to help.

  • mikep5158 Mike P (@mikep5158) reported

    @ring Hello, having an issue with 1 door sensor- it sends alerts saying the door is open and closed at the same time. The other 3 work fine

  • tabiestrada tabiestrada (@tabiestrada) reported

    Cooooooool mail gets stolen and i try to make a post to alert the neighbors and @ring took it down. Like we gona protect unidentifiable mail thieves now. I canr even let people know to look out my post gets deleted, F for censorship

  • LvYaho LV (@LvYaho) reported

    @ring Customer service unresponsive to a clear SECURITY issue. Video of porch theft deleted from my account as well as Neighbors post, neither deleted by me, the only account owner

  • jaxrhapsody Jax Lazzo Rhapsody (@jaxrhapsody) reported

    @HardlyTimes @2PupsMommy @ring ******** are you talking about? It's just a doorbell, I'm not spying on anybody, I don't even pay for the services.

  • xurswheelbarr0w 870621345 (@xurswheelbarr0w) reported

    @SimpliSafe Did not get the right discount on my order due to getting off vpn/website changed. Support denied the option to fix it and would not cancel. System hasn’t even shipped and I already got a return label. Please work on customer service. Guess I’ll go with @ring now.

  • Madfrog01 Steffan (@Madfrog01) reported

    @ring are there a known issue? My devices and thumbnails aren't working

  • klikyote klik (@klikyote) reported

    @hoofurs @ring I'll never buy a ring product again. I have had two ring doorbells and both were an absolute disappointment. Their hardware is garbage and their app sucks.

  • markwhalley78 Mark (@markwhalley78) reported

    @ring looks like your services have just gone down, can’t log in to the app any more or connect to any of my cameras. Started about 10 minutes ago

  • jsON Ric Johnson (@jsON) reported

    @ring I did DM you. I am trying to cancel my account. I even provided the error from the web browser which shows the REST url and error I receive. Since other people trying to cancel may get this error, you may be overcharging them if you do not fix it

  • BlkGwinnett Black Gwinnett Magazine (@BlkGwinnett) reported

    @ring Your community support people are horrible! From barely understandable broken English, to arrogance, disrespectful and condescending conversation. WTF! The dude was so bad that it is truly comical. Lawd, were are good English speaking folks when you need them! SMH

  • jeanphi86489282 jean phil (@jeanphi86489282) reported

    @ring Unless like in France you are using GLS for delivering. The worst campagny. Impossible to get my parcel in time ! I wanted the to cancel my order apparently impossible without having first received the parcel … not possible to refuse the delivery French ring support said ! :(

  • awlookatutrying Ꭺ ᎶᎥᏒᏞ hᎪs ᏁᎾ ᏁᎪmᎬ (@awlookatutrying) reported

    @ring OMG how long does it take to fix the outdoor siren design problem??? Make it red and round. BAM! FIXED! UGH.

  • Jd95975184 Jd (@Jd95975184) reported

    @ring a nightmare, trying to change my phone number on my account as have new phone, it wants me to verify on old phone, through a number i no longer have, phoned customer service they send link to my email i click it give access but wont change number as im not home to ring bell

  • RobotMovies Teddy Ballgame (@RobotMovies) reported

    @ring Our chime quit working and we cannot make it connect. I tried the reconnect in the app, but the chime does not light up at all. Please help.

  • TylerTomasino Tyler Tomasino (@TylerTomasino) reported

    @ring I don’t have access to the Authenticator app I used to have to log in. Ring is logged out on all devices now. How can I login with MFA without access to the Authenticator app?

  • hoofurs Hoofurs 🔜 GSFC (@hoofurs) reported

    @klikyote @ring It’s worked ok for me but this lack of outage notifications is a huge oversight. Plus Amazon doesn’t need any more business. I won’t continue using their products when my current cameras need replacement.

  • hoofurs Hoofurs 🔜 GSFC (@hoofurs) reported

    @ring It is a problem because a user wouldn’t know the camera is down unless they manually check the app and notice the camera is showing offline. I have DLink cameras too and their app does notify when the cameras go offline and back online.

  • Gilastrud01 Jennifer Michel (@Gilastrud01) reported

    @ring This is the worst security system ever invented. I’m away from home on a business trip, and there was an outage in my area, and 2/4 cameras don’t work. Customer Service said, I need to MANUALLY reboot my OFFLINE cameras! 😡

  • harleyquinn5211 Harleyquinn5210 (@harleyquinn5211) reported

    @ring why am I having trouble connecting to my ring it has been going on for 2 days now

  • EveS1981 Eves (@EveS1981) reported

    @ring Doorbell not working despite following ALL suggestions on website..HELP

  • BruceHalperin Bruce Halperin (@BruceHalperin) reported

    @ring I’ve noticed a bug in the Ring iOS app where sometimes the live view from tapping on a doorbell notification does not show the door controls for my Ring Access Controller Pro. To open the door I have to first exit live view, which isn’t great. Is this a known issue?

  • brianherold Brian Herold (@brianherold) reported

    @ring The issue is that snoozing your home from the dashboard still allows chime units to ring when motion is detected. Ive also DM'd Ring, with no response. Looking forward to your advice.

  • wired2thebrink Alan (@wired2thebrink) reported

    @ring "I posted about this problem a couple weeks ago. It's a firmware issue. Your Ring is restarting when someone rings the doorbell, which is why you can't connect until later and there's no recording after the doorbell is rung. " is this true @ring ?

  • laemmerbiss 🇺🇦 Alexander Ph Vollmer (@laemmerbiss) reported

    @jackiehagland @ring Unholy ****!