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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ring users through our website.
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Online Features (29%)
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Device Failure (20%)
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Sign in (19%)
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App Crashing (15%)
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Errors (10%)
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Website Down (7%)
Live Outage Map
The most recent Ring outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Chicago |
Device Failure | |
| Crystal Lake |
Online Features | |
| Prescott Valley |
Online Features | |
| New York City |
Online Features | |
| Arlington |
App Crashing | |
| Arlington |
App Crashing |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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Amjid Khan
(@akhan999) reported
@AndrewM497 @ring Ring is owned by Amazon. It’s Amazon AWS that has an outage and that’s where ring sits. Just shows that having ring is not a good idea. I have 4 floodlight cams and the ring alarm. I’ll be rethinking about a wired solution now.
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Original Sjengster
(@Mosatrajectum) reported
@ring Also in the Netherlands still not working. No help at all from Ring custumor services. I am playing for services you can't deliver....
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LEO Supporter
(@NinaGottschalk2) reported
@ring Fix it!! The continual outages are ridiculous! We are paying for a service we are not getting.
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mrramons
(@mrramons1) reported
@njmitchell12 @diyemmy @ring Down in Connecticut
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M
(@martagayo) reported
@RickyFaust @ring We’re down in New England
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Original Sjengster
(@Mosatrajectum) reported
@ring Also in the Netherlands still not working. No help at all from Ring custumor services. I am paying for services you can't deliver....
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Kevin Clark
(@OGKCfromKC) reported
@ring Too bad it isn’t working anymore.!
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A
(@iamamoum) reported
@ring shocked at how long it’s been since we’ve been able to access our cameras! Attempted to log out & back in to help, and now locked out of my account! 🤯
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Parina Rabadia
(@ParinaRabadia1) reported
@ring How long unit it's fixed because I got scared that someone had hacked the camera and also s wasn't expecting it please let me know it's fixed I am really worried . I through I didn't payment that why it's stop now I realised it's technology problem
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Scott Stumpf
(@skooter710) reported
@ring Everything is still not working
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Matt Boyce
(@mattboyce59) reported
@ring Still not working any ideas. when back online.
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Mirela
(@LeteaMirela) reported
@ring It's 00:20 in The Netherlands 🇳🇱 and still not working. I am not going to sleep until the system is back on track!!!! Hope is soon because this is getting outrageous after 9 hrs!!
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R. Scott Troutt
(@JonesboroAtty) reported
@RScottTipton @ring The importance of AWS to the internet and what happens when it has an issue was ably explained in the classic tech documentary, "Wreck it Ralph 2: Ralph Breaks the Internet."
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Jerry Mungaray Jr
(@MungarayJr) reported
@ring @Calais27217379 Hello, Can we please get a real customer service to reply, to reassure us and give us a real sense of customers concern’s, it would most certainly help! Your RING fan!
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marilynwill
(@marilynwill1) reported
@ring It’s a shame that this crap has been down all day and is still not back up. Let’s see when it’s time for us to pay are bill can we put it on hold 😡
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Timo
(@Tee_timo) reported
@ring not only are my doorbell and cameras not working all day, I also decided to put my outdoor Christmas lights on a ring switch #fail #ringruinedchristmas
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Andy
(@Andydvs) reported
@ring any update on the issue being resolved I’m trying to see if my packages were stolen and obviously the day they say they delivered and they are not there is the day I can’t see any footage of my cams
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ShawnNDewey
(@SNDMacgargle) reported
@ring We got our first Ring product in 2019 and since then have purchased a second system for our backyard and this is the very first outage we’ve experienced in my area (coastal SC) so I’m not mad at all but really hope it’s up before bedtime….
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Amjid Khan
(@akhan999) reported
@ring it’s outages like these that make you think that having a internet based solution for cameras is a terrible idea. It just takes AWS to go down and your totally blind.
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HoodPolitics
(@4andNem) reported
@ring Ring needs to fix this, I’ll never forgive a security company for not holding up their end of the deal. Totally unacceptable
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{{{The Liberal Uncle}}}
(@TheLiberalUncle) reported
@ring is there a problem with your systems?
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Happy Thanos
(@Grogu2021) reported
@ring WTF is going on with your service?
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Matt Boyce
(@mattboyce59) reported
@ap93xx @ring yes still down.
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Scott Baker
(@ScottBakerTN) reported
@ring Baby sitters. Dogs. Cameras. Not working.
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Linda LeVay Martin
(@L_LeVay) reported
@Aliciadallas18 @ring There's a major outage affecting the app.. it's down for everyone
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Cza
(@carmas530) reported
@ring Can’t access my cameras in the app. I know @awscloud is down, however my home security is blinded by this…NOT good. #comeonman
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Viva La pajama trader
(@smiths117) reported
wow @ring is down @cnbc on trading platform down $amzn can't deliver because the system is broke. seems too much connected
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2hawin
(@cupofshaw) reported
@ring service is the worst. My packages were stolen from my door step and I don’t have the video footage because your servers were down 😑. Can’t get through to customer service or @amazon customer service because of the same problem. Why do I even give y’all my money?
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Kelli Sipes
(@KelliSipes) reported
@GrandiPapi_ @ring I think my biggest complaint is the app tells me MY internet is not working. Naw!!!! Ring’s internet is not working!!!
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Mirela
(@LeteaMirela) reported
@luismanueltea @ring Here in The Netherlands 🇳🇱 is not working. I know also in Romania 🇷🇴 is not working...so i think is worldwide 🌏