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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ring users through our website.
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Online Features (29%)
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Device Failure (20%)
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Sign in (18%)
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App Crashing (14%)
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Errors (10%)
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Website Down (8%)
Live Outage Map
The most recent Ring outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Juneau |
Device Failure | |
 Barnsley |
Website Down | |
| Talladega |
Website Down | |
| Milwaukee |
Device Failure | |
| Pipe Creek |
Online Features | |
| Dunbar |
Errors |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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Saraya
(@rayarighteous) reported
@ring has the most USELESS way to get a code to log in on a new device. If my email isn’t secure enough to send a code directly, how ******** is an old device that may be lost more secure?
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Pat Ventullo
(@pventullo43) reported
@ring my mind is blown by the terrible customer service by not only a regular agent but a so called supervisor as well
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Nicole Kalin
(@NikkiV35) reported
@ring Thank you but they don’t know their account info which is why we have this problem.
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Pedro Palayok
(@areacode778) reported
from
Edmonton, Alberta
@ring going on anf offline both of my properties is this your services acting?
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Ben James
(@Ben_J03) reported
@ring can't set up my Ring 2nd gen device with a Pixel 7. Manually won't work, as I've changed phone and internet provider. Can't connect to new WiFi using my Pixel. Help!!
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🇺🇦Mr Mark🇺🇦 @MarkMetz@sfba.social 😎
(@markmetz) reported
@ring Bye bye… you’re blocked, take your advertising dollars elsewhere let Elmo go down in flames.
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Ethan Hunter
(@theasset) reported
@ring Why are your iOS apps so terrible? It's really stupid that you have to re-login every time you push out an update to the app.
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Pedro Palayok
(@areacode778) reported
from
Edmonton, Alberta
@ring down?
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Wen Rug Pull: Minting Now
(@pullmyrug) reported
@tmleafs26 @ring let me down. Maybe they will buy some rugs!
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Tradesanity
(@rememberthatti2) reported
@monacharen Idk why Dems thought this sort of messaging would help them. Messaging that tells people “don’t believe what you see; only what we tell you.” People don’t need to look at outdated official data when their @ring and @Nextdoor apps show rising daily crime in their neighborhoods.
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AGloveBox
(@AGloveBox) reported
Just wanted to say thank you @ring for having a doorbell go off in your commercial. My dogs just lost their **** for no reason
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KP
(@96Swinger) reported
@ring can I have some help, I think I've been overcharged on my billing plan.
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onerealbeanie
(@onerealbeanie) reported
from
Manchester, England
@ring please could you check out the password reset form script and login form script to make sure that special characters, used in passwords, are not causing problems. Thanks.
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Louise Green
(@green2807) reported
@ring confused as to why your customer service is so bad! I was speaking to an adviser who then confused me with someone else and has now stopped replying to me!
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chibi
(@michelada_mama) reported
@ring why tf did you put the doorbell jingle in your commercial?! My dog goes ape **** when we’re all cozy on the couch - not cool
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Sanjeev Sharma
(@sd_architect) reported
PSA: avoid buying bundle devices from @ring. Their customer service is clueless on how to process returns. Online system does not allow bundle returns. Needed to provide individual MAC IDs etc. Been on the call for 50+ minutes. still no return label. DM w/ support was no help
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imbery
(@imb3ry) reported
@ring order a ring set but gave the wrong address. Impossible to change on the website??? Can you please help
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Mandara Designs
(@Mr_Mandara) reported
Man **** who's idea it was to put the doorbell ring sound on the @ring commercial. Making my dogs go nuts for no damn reason.
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Chris Phillips SJA OstJ
(@Chris__Phillips) reported
@ring Disappointed with the customer service, Spoke to a help tech and transferred me to a Technical team (waited 15+min) then spoke to them for 1 min then cut off. No call back.. spoke to another person who said they will call back… #PoorService
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Jean lue
(@UXLENS) reported
@ring we are having an issue with the app. it's been down for an hour now in the uk
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Randy Resnick (@randulo@fosstodon.org)🎷🎸
(@randulo) reported
Many tech companies also do this well, among them @1Password @ring - I prefer to give positive reviews to well-done support than the other way round, useless griping about bad service. Although... I've been guilty of that in the past.
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The Magnitude of Me
(@feck12a) reported
It's shocking how bad @ring treats people who've spent $454.64 and not received their order in a month. They are more worried about your phone number and email.
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Louise Green
(@green2807) reported
@ring confused as to why your customer service is so bad! I was speaking to an adviser who then confused me with someone else and has now stopped replying to me!
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Milk Run
(@milk_run) reported
Had to throw a @googlenest cam in the trash because I don't have access to the original email it is associated with. Total @Google garbage. Just use @ring instead.
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Louise Green
(@green2807) reported
@ring not happy that the button on my ring door bell has completely broken and come off - and there is no replacement!
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✨𝙲𝚢𝚗𝚝𝚑𝚒𝚊 𝙼𝚎𝚛𝚌𝚎𝚍𝚎𝚜✨
(@Cyntmatic) reported
@ring I’ll be at work…working an extra hour…for a total of 13 hours…send help😭
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Rick Wolnitzek
(@rwolnitzek) reported
@ring I can’t get past the account login on my new phone because the verification email does not contain the link that you think it does.
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SiegiHahn
(@SiegiHahn) reported
@ring more than 2 hours to try and set up a ring doorbell.... so we pay for the doorbell, a subscription and get piss poor service
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Nicole Kalin
(@NikkiV35) reported
@ring hi there- my in-laws (no Twitter) need help with a Ring charge they just got for a service they don’t have anymore. Can you help me get it cancelled?
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Rick Wolnitzek
(@rwolnitzek) reported
@ring the iPhone app is broken. When logging in, it sends the wrong email. There is no link to verify identity.