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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ring users through our website.
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Online Features (28%)
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Device Failure (21%)
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Sign in (18%)
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App Crashing (15%)
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Errors (10%)
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Website Down (8%)
Live Outage Map
The most recent Ring outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Copenhagen |
App Crashing | |
 Hounslow |
Website Down | |
 Detroit |
Online Features | |
| Manchester |
Sign in | |
| Ashtabula |
App Crashing | |
| Barnsley |
App Crashing |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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Gold-Shmeezy
(@NathanMaples2) reported
I really wish there was a different way to access my @ring device, the verification system is asinine, to reset my password it asks me to sign in to my account, how can I sign if I don’t know my password ? #frustrated
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Sabina ♛
(@sabinaxo) reported
I swear the worst customer service goes to @ArloSmartHome hands down.. this is my mistake for choosing them over @ring
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All the Pianos.
(@trokongeorge5) reported
@ring why my cameras and lights not working and you app saying I’m not authorized to get help?
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Barn
(@BarnsH) reported
@ring @og_aram That says nothing is wrong but I’m having the same issue !
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Zac Klausman
(@ZKlausman) reported
@ring fix your app
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LongValleyCitizen
(@LongValleyCtzn) reported
@ring you have the worst customer service! First I used the chat which was worthless so I had to call, the wait was 20 mins not less than 5! Then I got hung up on so now sitting on hold again prob for another 20! #customerservice #help
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regular black girl
(@iLoveBeingBLK) reported
These @ring cameras are so ******* trash! They capture everything except what they are supposed to be capturing🥴
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AJ
(@AJbroken85) reported
@ring The worst!! My subscription was canceled and I needed a video. I called and paid and then was told I couldn't access the video I specifically called about. What a scam!! Why couldn't the agent have told me that first????
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Kellz
(@Kolossal__K) reported
@FeezyMF @ring This be givin me anxiety I’ve been robbed b4 like wtf
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Karen Redman
(@kaz74red) reported
@ring hi im having trouble getting onto the app and even logging in online. Is the app down?
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matt mangawang
(@mattmangawang) reported
from
Thousand Oaks, California
the @ring UI and UX is so bad
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I❤️Nostalgia
(@il0venostalgia) reported
@ring @PhillShepp75 There’s nothing to troubleshoot. Your DM team already told me the problem is my WiFi.
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Kellz
(@Kolossal__K) reported
I’m tired of the @ring camera this **** just be circling when I’m away from home… WHO TF AT MY DOOR BC I CANT SEE ****
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Nicholas Marritz 🍞🌹🌹
(@stringquintet) reported
@ring Help stop crime before it happens by building a functioning welfare state
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Mark Sinister
(@MarkSinister) reported
People fighting in front my house. Go 2 check it out on @ring just 2 have 2 sign in, go through a 5 step captcha, then 2 have 2 get a text message, then 2 actual get logged in. Then 2 have 2 wait for the browser to load up my cam. They were long gone by then. #Ringdoorbell
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Janette Cachola
(@jcachola) reported
@ring and arlo app both not working. What’s going on? Defender & Wyze no issues so I know it’s not my internet 🙈
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C. Marina Marchese
(@HoneySommelier) reported
@ring Your app is down. Please fix this issue asap.
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Will Sheng
(@wsheng) reported
@kaz74red @ring Same thing here, can’t login app
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shepp75
(@PhillShepp75) reported
@il0venostalgia @ring And when picture of said device health page is sent they will blame your Internet connection 🙄 my device keeps going offline a lot lately.
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Jon Crabtree
(@JonCrab33143414) reported
@ring Ring customer services made contact. After messaging they’re still unable to help. Anything after 2 years you’re on your own and Ring recommend buying another one of their devices. Clearly don’t rate their own products, nor do I now. Not Very environmental friendly & poor service
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Jennifer Vreeland
(@JenniferVreela5) reported
@m_crouton @ring Y’all leaving something *tasty* for the trash pandas! That’s a 5-star review, if I’m interpreting correctly.
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Jack
(@jackmw14) reported
@ring Hi my ring doorbell is not working on the rapid ring app and hasn’t been for the past couple of days. Can you fix this please? It is not just mine.
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Wandering Observer
(@WanderingOBS) reported
@jackiecchu @ring He was wearing a mask to conceal his identity… crafty trash panda.
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Hannah Jones
(@Hannah_Jones201) reported
@ring have been trying All day to reconnect my doorbell and still not working. I’ve reset it, my wifi cleared it off my account and now can’t get it set back up!
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Sabrina Carmichael
(@MsSabrinaEileen) reported
@ring The status page says it’s working fine… I’m not sure how that’s helpful. It appears from app reviews & other tweets this has been going on for awhile. I just needed it for safety & couldn’t access. What are you offering customers to make up for this? Do you have an eta for fix?
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Jon Crabtree
(@JonCrab33143414) reported
@ring - Really disappointed with your customer services. Not only have you increased subscription more then a third. Now your team have confirmed my device is useless with a tech issue. Your Advice-buy another device as my one 2 years old. Don’t U have confidence in your products
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JRM
(@jrm898) reported
@ring if the cameras are offline 3 out of 5 days a week, they’re not doing is any good. We’ve tried all fixes, nothing works!
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Jered Floyd
(@jeredfloyd) reported
from
Bloomfield Township, Michigan
Why is it that when I google @ring doorbell problems, no official support is on the first page of @Google search results? Only SEO garbage? (Why, yes, I am visiting my parents…)
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Serafin
(@Serafin10_) reported
@ring Let me get this straight, you're going to increase the price for the Protect Basic plan and not even fix the annoying bug that's been happening on the app with the history/events section for months?
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Oliver Bates
(@OliverBates188) reported
@ring Please just fix Rapid ring it’s been over 2 weeks now that the app doesn’t work. All it says is “reconnecting”