Ring status: device issues and outage reports
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Full Outage Map
Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Problems in the last 24 hours
The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ring users through our website.
- Device Failure (54%)
- Online Features (18%)
- Sign in (11%)
- App Crashing (7%)
- Website Down (7%)
- Errors (4%)
Live Outage Map
The most recent Ring outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Morecambe
|
Device Failure | 18 days ago |
 Greeley
|
Errors | 28 days ago |
|
London
|
Device Failure | 1 month ago |
|
Manchester
|
Device Failure | 1 month ago |
|
Romeoville
|
Device Failure | 1 month ago |
|
Garland
|
Device Failure | 1 month ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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Demetrius📸 (@meechie2_) reported@ring can send me notifications of every car driving down the street but miss someone stealing my damn package from my front door. **** so annoying
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Ken Martin (@kenmartinboston) reported.@ring customer support is gone right down the toilet after dealing with massive language barriers I’m on my third return 🤦🏻 they just can’t get it right I think their plan is to drive the customer crazy until they give up. @amazon you have ruined them
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JΩhn (@JohnDoe_5oh) reported@libsoftiktok @Nextdoor They’re just as bad as the @ring neighbors app
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Scooter Ames (@scooter_ames) reported@ring #Ring customer support is the absolute uckfing WORST!
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Jack Rabbit (@Jack_Blast194) reported@ring You stupid, woke dumb ***** won't let us post about the homeless in our area. Neighbors in our area are complaining about how you take posts down, warning about homeless people suddenly appearing in our city. Even walking around playgrounds. We're 40 miles outside of LA and as
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Sally (@TalkWithSally) reported@ProjectChaney @ring I took mine down years ago.
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Scotty J (@Its34Again) reportedDay 19 of asking .@ring to address the iOS widget issue and despite all the promises STILL NOTHING has been done. JUST MORE EMPTY PROMISES.
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Davey Allen (@DaveyAllen54264) reported@ring I have called and asked well within six months. Then I promised that they were sending something out to me. Hoping it would help. That never showed up. What ever that was. I stopped my cloud because the cameras didn’t work all the time
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Maze (@MAZEHUD) reported@ring has got the worst customer service ever. The reviews speak for itself. Look at the X replies. Also, look into your Privacy rights you. Very concerning!!!
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BetweenTheLines (@visionfaded22) reported@ring are ya’ll having a system outage or something ? Your app is bugging out bad. Saying no subscription and the dates are all messed up. Have an active plan till 2027 but it’s not working or showing.
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Dr. Kevin O'Mara (@achskomara) reported@ring help!
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amanda (@amandac46) reported@ring the doorbell is offline. Has power rebooted router still not working other ring camera is fine.
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👻 (@kirstmichellle) reported@ring hey I can’t get into my ring account due to getting a new phone and a new phone number! Chat is sending me around in circles. I’ve done all troubleshooting I can with no access. Can you help?
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Brad Wethington (@bwethbrad) reported@ring You failed me. Five cameras, Premium Legacy with Alarm Professional Monitoring. When I needed you most, I have no video. I've got years of cat videos and random cars going up and down my street, and yet the one time I NEED these videos they're not there!!!
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Big_Ticket (@Big_Ticket) reported@ring Just spent over an hour resolving what should not been an issue. First @ring system said I had no plan. I checked and I was billed in March 2026 for annual charge. Could not resolve on app or chat. Called @ring and spent about an hour on the phone. 1st told go to contact my bank.
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Adam Wells (@ihthrs33) reported@ring THE WORST SERVICE EVER> DO NOT BUY THIS PRODUCT IS ABSOLUTE TRASH
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Sabrina Bucci (@sabucci_84) reported@eddy_3y4 @ring I had an app update yesterday on iPhone, version 5.107.1 it fixed the issue!
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JB (@john4brown) reported@ring what terrible customer service you have. For a company owned by @amazon you really need to step up your order management and customer service people. Just terrible experience and I’m trying buy a product!
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I find dotards! (@monkeybutte62) reported@DisrespectedThe We need to ban ALL Ring cameras! Destroy Ring cameras and be a patriot! Down with @ring
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Big_Ticket (@Big_Ticket) reported@ring Then I was told I had not paid. Sent screenshot (don't know why @ring couldn't see I paid?) showing I paid. Then I was told I didn't have the plan showing on the @ring payment history. Then I had to hold multiple times for CS to talk to a supervisor. All seems to boil down to...
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Kristy Moore (@KristyM03508044) reported@ring is there a way to speak to a human? I need help!
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wolf hound (@Sensei_Wolfe) reportedCar got broken into last night and ofc my @ring security camera somehow magically didn't pick anything up between 8pm and 7am, not a single notification or anything. Most useless and expensive security device ever created. Do not buy. If you have it, get rid of it.
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King•VP (@IDDQD_VP) reported@ring No, if you read my email, we do not. His account is linked to his mobile phone, which is disabled. There is no way we can login. My mother purchased a new account meanwhile.
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LastRealOneLeft (@Rivirunthecity) reported@ring add the fact that my front door bell cam won’t even ******* load but the other 2 will what makes you think I should pay to watch my cameras like I actually want to know where ******** you think you have the right
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cracku ♡ (@CrackShotPlays) reported@BoneKnightmare @ring scared for the woman he is searching for wtf???
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Helen D (@Helen_D_Snow) reported@amazon @ring I am writing to request assistance with a long-standing technical issue affecting my Amazon account. For several months (possibly close to a year), I have been completely unable to use the Customer Service Chat feature. Every time I attempt to start a chat, I receive the following error message: “Sorry, it looks like we hit a snag. Please select Try chat again. If you see this message again, you can try another help option.” This problem occurs consistently: On every order, not just a specific one. In the Amazon mobile app. Repeatedly over many months. Selecting “Try chat again” never resolves the issue. Because this has persisted for such a long time, I believe it may be related to my account or a backend technical issue rather than a temporary system error. The inability to use Customer Service Chat has made it very difficult for me to contact Amazon whenever I need assistance. I would greatly appreciate it if your technical team could investigate my account and restore my access to the Chat service. I have already contacted Customer Service multiple times regarding this issue. Unfortunately, the problem has never been resolved, so I am reaching out to your Executive Customer Relations team in the hope that it can be investigated by the appropriate technical team. If any additional information, screenshots, or account details are needed, I would be happy to provide them. Thank you very much for your time and assistance. I have always appreciated Amazon’s customer service and hope this issue can be resolved. Attached is a screenshot of the error message for your reference.
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ZerohedgeIsFakeNews (@Turbolag12) reportedMoved @amazonalexa Echo Show to a bathroom closet where it will be used as a clock. Inability to turn off pop-up ads is unacceptable. Nonstop motion in my peripheral vision in my office. Wanted @Ring notifications, but that implementation is piss poor & the device chokes. FU AMZN
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GOPmom (@lisadolgos) reported@ring worst customer service. Spent over $500 on cameras and a doorbell. I never received the doorbell, even though UPS says it was delivered. Spent an hour on the phone to get them to agree to send a replacement. Have yet to receive it.
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V224info (@v224info) reported@amazon @ring Most inept company I have seen. More packages coming today and tomorrow and I guarantee going to wrong street again. Your drivers are too stupid to realize 9th street is not 9th place despite me leaving delivery instructions pointing that out. Your automated bots in customer service is worse. How Fkn hard can this be????? This is 9th street not 9th place! Fkn fix it!!!!!!!
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Ansky (@runanskyrun) reported@ring I have a strong connection, but one camera is frequently going offline