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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ring users through our website.
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Online Features (29%)
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Device Failure (20%)
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Sign in (18%)
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App Crashing (14%)
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Errors (10%)
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Website Down (7%)
Live Outage Map
The most recent Ring outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Pipe Creek |
Online Features | |
| Dunbar |
Errors | |
 Zürich |
Sign in | |
| Zürich |
Online Features | |
| Chicago |
Sign in | |
| Charlotte |
Device Failure |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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Heisenberg
(@HeisenbergOC) reported
@ring The Amazon Sidewalk setting in Control Center in your Android app is not working. When you tap on the setting in Control Center, it doesn't respond at all. Maybe every 20th time I can get it to open, but there is no option to enable or disable. Please fix.
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Keith Loo
(@thekeithloo) reported
@ring I need to stress - we are on the phone with the support teams who somehow can’t figure out why we cannot access AMAZON (not even RING) login info for someone who has passed.
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Deanie Garcia
(@Deanster1) reported
@ring You have terrible tech support!!!!!
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highlander
(@highlander317) reported
@ring Needs sorting now not in another 24 hours or more, nothing but trouble from day one
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Tom Barnett
(@TommyBarnett69) reported
@highlander317 @ring Yeah terrible, they asked me questions and told me the signal isn't great, I actually bought a chime pro to improve the connectivity and its made no difference, what a waste of money and terrible customer service.
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Zach Moore
(@stfylfnt) reported
@ring why are police video share requests now enabled by default on your app? I don't support your effort build an even more authoritarian police state with your ****. Sell your police **** to cops not innocent civilians just trying to protect themselves. #garbagecompany
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Ron Esteban
(@bushwhack) reported
Sadly I used to publically endorse @ring to family and friends but now have stopped and directed them elsewhere — bad endorsement when someone goes “how do you like it?” And I say “NO — RUN”
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Dan schriedel
(@DanSchriedel) reported
@detroitnews my family and I are being scammed by @ring , please help hold them accountable!! They locked me out of my account and won’t stop charging me for the service and customer service is an endless loop of SOL!
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SJQ67
(@quinno69) reported
@ring my camera hasn’t been recording properly. Last week it totally missed my sister taking her car away from the drive. Any help would be appreciated. Thanks
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Luke
(@lukem2021) reported
I need help! I can't log into app or website as its using my old phone number when asking to enter the pin so what do I do I need my ring😤 @ring @ring_uk
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Beverley Kent
(@lensdaughter) reported
@ring hi we gave two ring cam and a ring doorbell 2 but the doorbell suddenly went offline on 5/6 and we’ve been unable to reconnect.
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Haz
(@Mr_H1980) reported
@ring On 22/5/21 you advised that you would help me as no solution was provided by the support team. 2 weeks on, you have provided NO help & you refer me back to the team that did not provide a solution I’m sorry, you leave me no option but to change supplier & go to google nest
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IamBob 🌱
(@BrunsBob) reported
@ring heyyo Ring I supposedly have a replacement coming for one of my stickup cameras but all I have received is an email for the label to send the bad one back. Can we PM about getting a tracking number so I can be home when it arrives please?
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Thorsdork
(@DunnFloppem) reported
@LukeDashjr @amazon @ring Start using VLAN and Pfsense to create a garbage device network.
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Luke Dashjr
(@LukeDashjr) reported
@DunnFloppem @amazon @ring 1) Garbage device networks don't work on cloud things. 2) The whole problem is that Amazon/Ring devices will use 900 MHz to find another way to phone home to Amazon via someone else's connection.
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Dan schriedel
(@DanSchriedel) reported
@NBCNews please help me and my family, @ring is scamming us! We got locked out of our account that we pay for and the customer service is literally an endless loop never meant to help! Please help me hold them accountable!!
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John Hopkins
(@johntrom) reported
@ring Had a ring doorbell 3 for 6 months and it's been brilliant. It's hardwired and up until a few weeks ago it's kept above 90%. Since then it keeps dropping. Still show charging & nothing changed but yesterday had to swap battery as down to 38%. Any ideas?
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Luke Dashjr
(@LukeDashjr) reported
@CRYPT0N1TE @amazon @ring It's an issue if my device is that "nearby device" getting repeated
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john temple
(@jtemplejrnalist) reported
Then I went round and round with @ring. Even with my email address they couldn't find my order number. And they told me they couldn't send an email on Twitter. No kidding! They concluded by asking me to call customer support, who had been powerless to help in the first place.
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Cosmo Wenman
(@CosmoWenman) reported
@Ring videos uploaded to Instagram look terrible b/c Ring app uploads the full 1920x1080 video to Instagram, which Instagram overcompresses down to 720. If Ring app sent only a 1080 wide video to Instagram, it would stay at 1080 wide and look so much better... Any hope for a fix?
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Dan schriedel
(@DanSchriedel) reported
@ring your customer service sucks. I’ve been locked out of my ring account with multiple device plans on it for over a week now and people on the phones just say I don’t know the right email. It’s the same one emails have been going to since I got it!! PLEASE FIX THIS! Insanity.
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Dan schriedel
(@DanSchriedel) reported
@VICENews my family and I are being scammed by @ring who has locked us out of the account we pay for and has an endless loop of nothing for customer service. Idk what to do against a big careless corporation, please help me!
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highlander
(@highlander317) reported
@ring you want me to login, and make a screen shot, what does that achieve??????? nothing to do with 2sv
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Chuck Marable
(@marablec) reported
@SimpliSafe did not honor their referral policy. I referred someone but there is no note on the referred account, so no free month for me. Thanks for nothing @simplisafe. No more referrals from me. Not worth the trouble. Hmmm... How much does @ring cost?
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Ron Esteban
(@bushwhack) reported
@ring not jumping on the Apple wagon now with these new features means I’m dumping all my ring **** at the new house. I only want a company that support innovation. #Homekit #apple Can no longer ignore Ring becoming as stagnant as it has.
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The (Vaccinated) Dingman
(@nickdingman) reported
Why in the name of Zeus's ******** do I need to have a 10 minute process to log into my @ring account on my computer?!? 1) accept cookies 2) username/password 3) a FIVE STEP capsha?!? 4) verification email 5) log into my app on my phone 6) generate a code 7) enter said code WTF
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Kazzy Evans
(@KarenEv75636970) reported
@ring I recently changed broadband supplier and now my chime doesn’t work. The doorbell does. I’ve tried to add the chime as a new device but it says unable to join network in the set up process. Please help
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#Bitcoin #BTC #Alt #Crypto #ETH, #Gold sarcastic
(@CRYPT0N1TE) reported
@LukeDashjr @amazon @ring I wouldn't worry if it is not your wifi. From what I understand it only repeats small amounts of data from other nearby devices. If not connected to your network, no issue
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Dan schriedel
(@DanSchriedel) reported
@CNN my family and I are being scammed by @ring , please help! They locked us out of the account and customer service is an endless loop who refuses to help!
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Hawkertech
(@Hawkertech) reported
@ring Is the ring system down? We can't log into apps or see any of our cameras.