Ring status: device issues and outage reports
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Full Outage Map
Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Problems in the last 24 hours
The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ring users through our website.
- Device Failure (30%)
- Online Features (25%)
- Errors (17%)
- App Crashing (11%)
- Website Down (10%)
- Sign in (7%)
Live Outage Map
The most recent Ring outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Paris
|
Errors | 2 days ago |
|
Paris
|
Errors | 2 days ago |
 New York City
|
Online Features | 3 days ago |
|
Lancaster
|
Device Failure | 5 days ago |
|
Ronkonkoma
|
Device Failure | 6 days ago |
 Shawinigan
|
Sign in | 8 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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keith (@Top_Gooner68) reported@ring app and service down yet again very poor service
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IamBob 🌱 (@BrunsBob) reported@ring ok what now? Why can't you keep the creepy crawlies out of our business anymore? Getting rather tired of not being able to see my security cams inside and out! Not fix it at least for us subscribers....
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Virgintrains94 (@VirginTrains94) reported@AnthonyH1976 @Carlhound @ring Mee too ring is down!
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nullvector (@nullvector) reported@ring just installed my first ring doorbell....then the service goes down. Not a great introduction to the service during the setup of a new device...
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alan frost (@akfxxx) reported@ring is ther a problem with Ring servers in UK Door bell not working app not working web not working
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Jena Mihalovic (@JenaNYC76) reported@ring How does this outage affect security? I can’t log in and I can’t see my cameras - if there was an alert what happens? I have 2 cameras and was looking at the security system but now I think not.
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🏴☠️SB-NQY 🇬🇧 (@simoncp3) reported@ring @carrieunderwood Is you bullshit ‘home security’ network down again? Or maybe you’re pushing a software update? Hard to tell as ring doesn’t believe in customer communication... Stay well clear of using this crap.. go do some research and get yourself a proper system...
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Lucifer (@stormdk24) reported@ring what is going on with your live feed?!?! It’s not working
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Kevin James (@atomicvindaloo) reported@stevenhaggerty @ring At least yours is working. Ring is down at the moment - including their “hot”(tm)line.
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Anthony Harris (@AnthonyH1976) reported@ring so yet again your system is offline. This is proving to be an absolutely useless security system. To add insult to injury, you actually have the cheek to charge me monthly for this piece of crap 😡
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Dr. Scott • Mask Police • (@911Scotterz) reported@ring is your stuff down again? I can’t get live view of any of my cams
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rob wiley (@goldengate1) reported@ring is yet again experiencing connectivity / login / live steam issues. It's all over Down Detector but not on their Twitter feed. Wondering if I made a mistake going with Ring...
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Murray Dillon (@MurrayDillon) reported from Kingston upon Thames, England@ring current service outage experienced by large number of customers in the UK
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Nikki Rankin (McFarlane) (@nikki_level27) reported@ring set up our first ever ring device today and its now down. Hope this isn't the usual. Was very impressed when it was working earlier too 😔
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Anthony Harris (@AnthonyH1976) reported@ring so yet again your system is offline. This is proving to be an absolutely useless security system. To add insult to injury, you actually have the cheek to charge me monthly for this piece of crap 😡 #ring
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Bill Jordan (@billjordan2000) reported@ring Why is your Live View and cloud service always going down? How can this be safe always home?
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Jon Birk (@jon_birk) reported@ring NO! I’ve done this with you guys multiple times. You never fix the damn problem. Your equivalent of support is “unplug it” and try again. If I knew where your ceo lived I’d launch it thru a window of his house. You cheap *** mf
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Jon Birk (@jon_birk) reported@ring You people suck. CONSTANT PROBLEMS WTF
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🙌DABESTEVAROUND🙌 (@hish1520) reported@ring this is getting out of hand with your app not working.
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Kandie Leach-Branch (@MsBaltimore410) reported@ring dashboard down again
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Paul Gonzaga (@PaulGonzaga13) reported@ring How are we supposed to feel safe when the Ring Doorbell is down, every single time someone comes to the door? It's been down since 1pm PST
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DK. (@Treys_beard) reported@Carlhound @ring Same problem here. Won't even let me login to the ring website
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Steven (@ruiz4real) reported@ring @carrieunderwood why is the account creation process not working? are you guys having issues? fails on the create password portion.
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nzfatmatt (@nzfatmatt) reported@ring Bloody down again. Useless network. Fix your problems. Even when it works video takes forever to load and you need to make it that videos load full resolution immediately. With the first part of the video where the important motion is you can't see unless you download
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DARKMIRROR002 (@DARKMIRROR002) reported@ring @carrieunderwood $400 worth of your product going back to your Warehouse. I'm not wasting money on something that keeps going down. I see all the other complaints and reviews so just going to return your bullshit products. Sorry not sorry
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Larry Gineker (@LarryGineker1) reported@ring Ring Cam Streaming error again ... just as well I only use to monitor hedgehog activity. As security cam it’s not that good ..
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Chris Logue (@clogue_32) reported@ring why can’t I sign in?!?
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Amanda Berthot 💙 (@amandaberthot) reported@ring -- another app outage?? Y'all need to get it together.
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Suppaiman (@evolbud) reported@ring Can’t sign into the website or my app. Authentication does not seem to be working on either. Is there some kind of outage?
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Ed Brooks 🌍🏥🚑 (@balmybaldwin) reported@ring Your service is down again. Twice in under a week. Hardly cutting edge security is it?