Ring status: device issues and outage reports
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Full Outage Map
Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Problems in the last 24 hours
The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ring users through our website.
- Device Failure (34%)
- Online Features (22%)
- Errors (18%)
- App Crashing (10%)
- Website Down (9%)
- Sign in (7%)
Live Outage Map
The most recent Ring outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Naaldwijk
|
Device Failure | 1 day ago |
 Dallas
|
Device Failure | 2 days ago |
|
New York City
|
Sign in | 5 days ago |
 Paris
|
Errors | 9 days ago |
|
Paris
|
Errors | 10 days ago |
|
New York City
|
Online Features | 10 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Ring Issues Reports
Latest outage, problems and issue reports in social media:
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Sean (@kirkmansox4life) reported@ring I contacted care prior to the renewal to attempt to have my plan upgrade to this plan prior too my renewal but was told this wasn’t possible and was assured that it would happen automatically on my renewal date. Can you help get my on the other plan?
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kantstopwontstop88 (@kantstopwontst1) reported@ADTRbreakdown @ring Wth ! That’s all bad and I’m assuming you changed the settings for motion and all. Damn man never heard anyone having issues.
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Phil McCracken (@Phil_da_crack) reportedWow @ring that's quite the pricing model. 1 camera costs $60 per year, but 2 cameras is $150?!? That's some first class horse **** right there. 2 ring cams hitting ebay this morning if you want em back
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TTTT (@ttb_backagain) reported@stamf0rd @ring I've just spoken to them. They put the phone down on me!
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yvette nicole brown (@YNB) reported@SuckaFreeZone3 @ConeyFerg @ring By the look of the “getaway cars” on ring, NONE of them are poor or actually in need. Stealing appears to be a fun little hobby for them because they’re bored.
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Blackout Bear (@PutinHarrass) reported@Stregahertz @ring These things desperately need hacking to have them store data on a self-hosted server.
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Colin Campion (@ColinCampion) reported@Hurrikeen @ring I had this issue last year. They replaced my cameras 2 in in the end it was an algorithm change at the ring end. It was all good up until a few weeks ago and not mine is picking up cars too. Needs sorting out
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Josh Underwood (@Thejcunderwood) reported@Ask_Spectrum @ring Can one of you please help me? I’ve had a working Ring doorbell for a while. I just got a new Spectrum router. Every device connected to the new router immediately (network named the same) except the doorbell. I’ve spent at least 4 hours on the phone with you two. Ring says the firewall needs to be lowered. Spectrum says they can’t adjust it. My old router had to have only WPA2 selected and I’m told this can’t be done with this router. Basically now Spectrum said “Talk to Ring and let them know that you can’t get a dedicated 2.4 network or control the security” and Ring said “Adjust the security or get a new doorbell”. Can someone please help? Give me a list of compatible doorbells with Spectrum or doorbells that Ring makes that will connect if you can’t isolate the security setting.
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Marthinus Strydom (@MarthinusStryd1) reported@ring #useless hey Ring. By the time I've managed to complete all the security to view my notification on the doorbell the visitor has already arrive back home and had 2 glasses of wine. I want to be able to log in and STAY logged in as long as I want. And "remember" not working!
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heraldo sánchez (@freetaiwan99) reported@jsrailton @ring @jason_koebler throw your ring cameras in the ******* trash
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Flicks News (@flicksnews) reported@ring are you ever going to respond to my issue with the chimes not working it’s really beyond the pale now not even replying anymore and it’s a thing I alerted you to weeks ago and I can see is now a huge issue for your customers .
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devin (@speedingdaydrm) reported@ring Bought a ring 3 through Amazon. Just put it up today, it’s missing the security screw. Amazon won’t do anything to fix the situation.
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A I S A (@AISA48905976) reported@ring #security app does not complete the mode status change unless you keep the app open throughout the whole countdown. I switched to “away” mode, saw countdown begin, swiped up, locked phone, drove 20 minutes, parked, checked app, countdown continued where it left off bro. Wtf
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BRYDISNEY (@BryDisney) reportedWhatever you do don’t buy @ring security cameras. If you change your WiFi password you have to take everything down and reset them like it’s 1980. Ridiculous bro.
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Jack Daniels (@JackDan66096166) reportedHey @ring can y’all work on your AI to let us know if the days trash / recycling pickup, fedex, amazon, ups deliveries have happened? Surely, you can distinguish their truck sounds and signs. Also, can you automatically facially recognize package thieves? Thanks!!
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Amos (@revamoskir) reported@MarianHF @ring I am so sorry about what happened to you but I know a guy who can help. Superb_cr4ks on Instagram is the best in relation to any cyber issues
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Jen Rodrigues (@jenannrodrigues) reported@ring our ring cameras for the front door not working correctly. Not picking up when people near our driveway.
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This is Carl🏳️🌈😺🏴🍕 (@Carl_E88) reported from Cathays, Wales@ring my chime pro 2 has been flashing green/blue for over two hours now. I’ve tried turning it off and on again, holding button down for 15 seconds. No joy can you help?
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👽 (@nsc126) reported@ring I’m trying to get an update on a pre-order placed in Jan for a KIDDE Smart Smoke & Carbon Monoxide Alarm that was supposed to ship 2/25. I’ve called in and tried the chat option and am getting nowhere. Can you please help? This was not cheap! I’d like the order shipped.
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〽ARC (@_Marcmywords) reportedHey @UPS how about when your drivers attempt to deliver a signature required package…i don’t know, maybe knock on the door or ring the doorbell, and not just put a sticker on your door and walk off. Thanks @ring for letting me see this go down. Unbelievable.
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Natti Nada 💋❤️🔥 (@zDevilWearsNada) reportedHow scary is it to look through your home surveillance “safety” camera & see items missing/ disturbed in the view but no recording of how it happened? @ring I updated my app and still this **** is missing motion. On a dead end street. Please explain yourself.
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Tugging Turtle (@TuggingTurtle) reported@ring Are you not posting footage of people's bedrooms on here? I believe you give that **** out like candy these days?
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Scott Donohue (@rushfan634) reported@ring Why do you always portray dumb white guys as burglars in your commercials? Is there a WOKE problem in the company? Look at crime stats
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Sarah Kennett (@sarahhjaneeee) reported@ring device keeps saying its offline despite no issues with WiFi on any other devices. Also fully charged. Once reconnected stays on for the rest of the day and then disconnects again. Had the doorbell just over a year and only just started having issues.
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Terra Foye (@k975Terra) reportedI will never use @ADT again. They have poor customer service. I’m so glad I made the switch to @Ring
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Sal Clemente ⭐️ (@CTyank860z) reported@ring Lil help please?
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Kiritoishere (@NanashiGodslyr) reported@ring so you know you lost a customer more than once when your team couldn't clearly explain to me or my mother the problem with our system
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Fat kid 27 (@Fatkid272) reported@ring Bull ****
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Michael Gardner (@Duch3s5) reported@ring can you please stop shoving the AI **** down our throat. I do not need to see the notification about my trial for AI description being expired every time I open the app. If I wanted that feature I’d sign up for it. I’m about to just go with a different company at this rate.
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Click (@napersmikekim) reported@C_Garcia014 @ring Is that why certain cameras stop connecting to the WiFi and fail to record events or go into live view after a while? Tried to troubleshoot via text and phone but no help. I wonder if weather exposure can make the devices stop connecting too.