Ring status: device issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Ring users through our website.

• Device Failure (75%)
• Online Features (13%)
• Errors (13%)

Live Outage Map

The most recent Ring outage reports came from the following cities:

City	Problem Type	Report Time
Newham	Device Failure	20 days ago
Port Orchard	Online Features	1 month ago
Morecambe	Device Failure	2 months ago
Greeley	Errors	3 months ago
London	Device Failure	3 months ago
Manchester	Device Failure	3 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ring Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Alexi atherton (@Alexi2088) reported 17 seconds ago

  @ring Thanks for the reply. The issue isn’t a lack of information, it’s that I’ve already spoken to advisers on three separate occasions and each call was terminated before my issue was resolved. I’ll send a DM, but this really shouldn’t have taken a public complaint to get assistance.

• 
  Jdxma17 (@Pencilart17) reported 2 minutes ago

  @ring You have the worst customer service I've ever experienced. Been waiting since early Feb for replacement motion detector because they are supposedly "out of stock." What BULLSHIT! I'll never buy another Ring product. It's garbage.

• 
  Dorian Finney-Smith Muse (@DorianMuse) reported 2 minutes ago

  @note4note @amazon @ring Same thing happens to me all the time. Amazon needs to fix this major problem.

• 
  Mark Lawton (@marklawton500) reported 5 minutes ago

  @ring just had the most horrific customer service experience. Camera failed, but you've deactivated my device and the lights are permanently on causing a nuisance to my neighbours. You shouldn't have done this until the new device was installed. Customer service refused to help.

• 
  Italo Rulli (@ItaloRulli) reported 8 minutes ago

  @ring as soon as you started pushing your new 4kcameras, the batteries for the old (new) unit do not longer last the two weeks they used to. Every 24 hours I must replace it for a charged one. I had a similar issue with another product which the service vendor increased amperage

• 
  Pengy's Girl (@PengysGirl) reported 8 minutes ago

  @Amanda234712 @ring Is that due to a problem with Ring or because you all wanted it offline?

• 
  Scarfie1 🐎🐾🐾🐕✈️ (@Scarfie1) reported 12 minutes ago

  @abzpaul @ring Wow didn't know badgers could run that fast always thought of them as slow creatures!!

• 
  Jason tulip (@Jasont72) reported 14 minutes ago

  @ring your retina 2k doorbell is terrible, didn’t pick up all sorts despite changing zones and other settings, absolute garbage

• 
  DonutOfDoom (@AnusOfDoom) reported 16 minutes ago

  @ScooterMcNeice 🚨🚨🚨 My neighbour barracks for the Dons and 3 weeks ago I caught her on my @ring doing a girthy **** 💩on our doorstep so I’ve little to no sympathy for Don fans at the minute. 🙄 They’re filthy animals imho🎯

• 
  JATMN (@THEJATMN) reported 18 minutes ago

  @AskFrontier @budice0 It would be better if you actually update your website for outages!! I'm finding out on @ring neighborhood that you have a outage covering almost 5mile radius for 2hr now. And website says "no outages" for my address.

• 
  Maze (@MAZEHUD) reported 18 minutes ago

  @ring failed to resolve the problem with my device and ignored my attempts to contact them through their available support channels. As a result, I pursued my statutory consumer rights through the retailer, which ultimately led to a full refund. I encourage you to do the same!

• 
  Ran Nahmias (@rnahmias) reported 30 minutes ago

  @FedEx One out of every three deliveries lately seems to end with: “Customer not available.” The problem? @Ring cameras exist. If your driver doesn’t want to make the stop, that’s one thing. But claiming I wasn’t home when the cameras show nobody ever arrived is something else entirely. @FedExHelp

• 
  Jeremiah (@TotalRecall9) reported 31 minutes ago

  @amazon @ring I'd say it's staged because.. 1) It's not hot as hell. 2) He's not rushing around on an overburdened route. 3) He has time enough to fix the flag but not a couple of seconds to walk on the sidewalk? Amazon posts this, but they treat their delivery drivers like expendable crap!

• 
  PaparazziKee 💋♏️☕️🌺 (@mzzonekeke) reported 32 minutes ago

  What is going on with @ring y’all need to fix the sh!t ..

• 
  frankie 🗡️ MCR DC AUG 2026 (@fangpuppy666) reported 34 minutes ago

  @mori_must_die @ring truly i have never purchased anything from ring i think my sister got the camera and idk anything about them i just thought it was funny so its CRAZY to find out they support ice like wtf 😭 but ty ty we try our best to be handy

• 
  nun u (@DeanAbraham8) reported 36 minutes ago

  @amazon @ring HOLY **** AN AMAZON DRIVER DELIVERING A BOX! thought u guys dumped them all off at the USPS to do. i mean u dump off how much at the po to do for u—- 80% of ur pick n choose heavy bs while u deliver the small. f u guys u would b jobless without the po.

• 
  SoCalSquatter (@RealAlexT1) reported 37 minutes ago

  Has anybody ever noticed that @amazon deliveries don’t show up on your @Ring? They won’t ring the bell and somehow black out your camera…wtf @amazon ?

• 
  CMurphyGolf (@FixUrBallMark) reported 38 minutes ago

  @AlecBurnsGolf @ring Had a similar issue - QR code stated that the camera had already been issued to another person.

• 
  Graydon Swedberg (@g_swedberg) reported 42 minutes ago

  @TheAngryCaptain @ring I've got a big hammer bro. Can fix most issues.

• 
  @flops (@imyerf) reported 46 minutes ago

  @devinbgoble @HowardL3 @ring Gotta earn that ****

• 
  Nicole (@DiamondEyez986) reported 46 minutes ago

  @ring bought a new ring spotlight camera and realized the lights should only come on with motion . . . I have an older one and the light never turns off? I've tried everything #help

• 
  Maze (@MAZEHUD) reported 47 minutes ago

  @ring has got the worst customer service ever. The reviews speak for itself. Look at the X replies. Also, look into your Privacy rights you. Very concerning!!!

• 
  Brock Landers (@M3THM4N) reported 47 minutes ago

  @ring Your customer service is terrible.

• 
  Tom Reader (@thomasFreader) reported 47 minutes ago

  @AlecBurnsGolf @ring Sometimes things go wrong, nobody is immune from system errors. How they respond in problem solving is the point at which disappointment might be justified.

• 
  Sally (@TalkWithSally) reported 48 minutes ago

  @ProjectChaney @ring I took mine down years ago.

• 
  Luis Carro-something (@BigMouthLouu) reported 49 minutes ago

  Stock Down 📉: @ring cameras, spotted a bear at 4AM . Didn’t catch 15 other motions yesterday (mainly vehicular). Sucks when a huge corporation buys an incredible product and turns it to mush with outsourced customer service. #cestlavie

• 
  Louis (@LouisFerreira) reported 50 minutes ago

  @therealDeFlock @ring @HomeDepot wtf is that…

• 
  FACELESS SHEIN INFLUENCER (@sheininfluencer) reported 55 minutes ago

  @ring TERRIBLE SERVICE, SEND MY ORDER!!!

• 
  JΩhn (@JohnDoe_5oh) reported 57 minutes ago

  @libsoftiktok @Nextdoor They’re just as bad as the @ring neighbors app

• 
  Williams fam🐊 (@Williamsfam7) reported 59 minutes ago

  @ring Customer service is terrible!