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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ring users through our website.
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Device Failure (27%)
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Online Features (22%)
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Sign in (22%)
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App Crashing (16%)
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Website Down (8%)
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Errors (5%)
Live Outage Map
The most recent Ring outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Akron |
App Crashing | |
| Westford |
Online Features | |
 Reading |
App Crashing | |
| Dallas |
Website Down | |
| Oklahoma City |
Online Features | |
| San Jose |
Device Failure |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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Mike McPhee
(@mikey_mcphee) reported
It’s been quiet on the issues I have with @ring - despite promises to resolve the issue and contact me within 24 hours, we’re well past that now. You’d think that a supposed security company would be more concerned about security, trust, and privacy. Nope!
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Patricia
(@RuddyglowPark) reported
@ring Hi, access anything on iPhone. Logged out now can't login on iPhone. Can login on Desktop no problem. Please advise. Urgently need this sorted out.
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thruthelens
(@thruthelens5) reported
from
Hordle, England
@ring Just received a welcome back message!!! Seems odd as I have been out for 10 minutes. Aslo notifications are always so slow and as my phone is locked the app never wakes up to let me know visitors. Not sure that I should be paying this years subscription. What do you think?
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Matt
(@MattSaunby) reported
@ring dropping support for their desktop app is the WORST. Was really useful having the live view notifications pop up on my laptop as I don't lose time unlocking my phone and waiting for the live view to load there. Will look at moving to @Ubiquiti later this year I think.
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Glo
(@teachglo) reported
@ring having issues with my ring! Did all the suggested troubleshooting and read articles. Still keeps telling me Ring is offline even though all lights are green! Tried contacting customer support and no response!
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Dan at Dynam
(@DynamDan) reported
@ring down again. Worthless
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Ayayron
(@thetechwhore) reported
Don’t buy anything from @ring online. They have the absolute worst customer service. 1 of my devices came defective and they are saying they will send me a label, but I have to call them back before I send it to let them know I’m only sending back one device & not the whole order
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❤️🔥DEAD OR ALIVE❤️🔥
(@taylortoowavey) reported
not me JUST realizing my car got broken into last night… @ring ur 🗑
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Jan. H. T
(@jellywellys99) reported
@ring after buyin a ring video doorbell a chime Pro a garden camera and a free standing cam you'd think an agent would respond to a disabled customer with cataracts to help them connect them all...what a total waste of good money over a Yr later still not working properly!
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Scoobs 🤿🏴🇨🇦🇨🇼
(@scoobs57) reported
My @ring doorbell is now just a very expensive doorbell. After only a year I am sick and tired of the app which spends most of its time updating or requesting me to sign in yet again. The burglars have already been and gone by that time! A waste of time and money.
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Joey
(@kingguru92) reported
@ring you guys sent me a 30% code but it’s not working at checkout
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Sam
(@sammyvilla7) reported
@ring my v2 doorbell has disconnected and i cannot reconnect it to my WiFi. Your app has been of no help (just blames my Wifi or, rather hilariously, suggests I upgrade and give you more money). The latter definitely won’t happen so can you help me please?
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Break The Mold
(@AhMaZeRaNgeR) reported
@ring I have many many ring devices. First off i love the products. Question: the ring stick up camera, i have 2. I was going to get a 3rd but i would mount the camera upside down. Would the feed be upside down too? Also have a product list, like everything you carry?
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David Hollifield
(@DavidHollifield) reported
Man, @ring support has to be the absolute worst support I've ever dealt with. And I have Comcast! It takes at least 30 minutes to do the simplest thing. Had to just hang up this morning after 40 minutes. It's really a shame. It was one of the best before @amazon took over.
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Eoin O Brien
(@EoinOBrien7) reported
@ring just installed 2 ring floodlight pro cameras. OMG floodlight is a bit of a stretch. Like stepping back in time compared to cheap 20w LEDs. yellow weak light. So bad I’m reinstalling the LED floodlights beside the camera.
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T.Hall
(@thall123what) reported
@ring customer service is piss poor. Reading a script and not listening to customers is the complete opposite of good customer service. Supervisor read the same script with no resolution still. Need to do better @ring
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l d m
(@ldm45409381) reported
@ring camera says it is offline for no reason! wtf
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Sent it
(@Kilo_G_) reported
@ring Again, thanks for the poor customer service. You did nothing when DM you 1. No rings in stock 2. Rings mistake not the depots 3. Waste my time over and over again.
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👁️⃤𝕄 𝕀 𝕋 ℂ ℍ
(@Cle_Connoisseur) reported
@ring your twitter techs are f****, god awful. Id rather ******* shoot my foot than talk to one of them morons again. This is ******* absurd I even have to do this for as much as I ******* pay for your ****.
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Lord Bage
(@LordBage) reported
@LIVEpositivity I let rip to down my phone to wake the street up using our @ring camera. 8am, regular as clockwork!
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Zak Jakery
(@whitehershey_91) reported
@ring That is the same exact copy and paste answer you were given people almost 3 years ago when you said it was going to happen. No thanks. We have started using other systems that thankfully integrated without issue. Will be moving away from ring in the near future.
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TnRedBone615
(@TnRedbone615) reported
Especially when we're not home. Which is the whole purpose your advertising and "morals" stand on. @ring My mother's package was stolen off her porch today, & B/C her protection plan was removed due to your error,all proof & videos were lost, but no one cared in your call center.
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alabama whitman
(@Y0URES0C00L) reported
@Tate_TheCat @ring OMG! I would definitely start looking for another place then! Sounds like a terrible landlord/judge.
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MJ
(@MJ68061364) reported
@RColburnnews @fox4kc @ring No help from the neighbors obviously
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G
(@Grays72) reported
@ring @tophat_lady The fact is, Ring has constant connection issues as they route a persons video through their slow servers! Ring will always blame the High speed company or the owner. It has become a joke that by the time you get your video, the crooks are long gone! FACT!
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Taylor
(@tcfarrell92) reported
@ring A few months ago,I noticed that my Ring wired Foodlight was turning on & off without any motion.Shortly after that I was outside with my pup at night¬iced that every time I walked by the floodlight wouldn’t turn on.checked connection&all good.pls help me!
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Zak Jakery
(@whitehershey_91) reported
@ring @insane_irish Still no integration? WTF.
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Dave Rando
(@I_Am_DaveRando) reported
from
Long Beach, California
It's pretty bad when @OnTrac_Shipping claims they delivered your package of at home covid tests, but the driver was never seen on the @ring cam delivering. Customer service was no help. Wouldn't surprised if the driver stole the tests, due to them being in short demand. #stolen
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Mackem Karl.
(@Mackem_1973) reported
@ring_uk @ring Hi, I ordered a #ring v4 from your website as the v3 said it was out of stock. Just spoke to customer services and they now tell me it is out of stock with no date as to when it will be back in stock. How is this OK? Any help would be greatful. #CustomerService
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Graham Parkinson
(@GrahamParkins19) reported
@ring you have the worst customer service ever complete liars