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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ring users through our website.
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Device Failure (29%)
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Online Features (21%)
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App Crashing (16%)
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Website Down (13%)
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Errors (13%)
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Sign in (9%)
Live Outage Map
The most recent Ring outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nottingham |
Website Down | |
 Chicago |
Device Failure | |
| Nottingham |
Website Down | |
| Slough |
App Crashing | |
| City of London |
Errors | |
| Port Orange |
Online Features |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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TheCoinD
(@TheCoinD) reported
@ring Garbage
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Soulreasons
(@soulreasons) reported
@ring I just set up my ring app and it's telling me to enter a valid phone number. I'm using the correct formatting and the same ph# it already sent me a verification to. What's the problem?
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TruthSeeker24
(@TRENDYCITY) reported
@JeffBezos I found out @ring is not a preventative measure but a reactionary service. In other words I have to be hurt or crime in progress for Ring to actually help my community. #CriticalRole
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Barbara Scott
(@bjscott59) reported
@WeAreBlueCrew @ring Tell her it is broken
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dan castree
(@Dancastree3804) reported
@ring you clearly didn't read my last tweet ! device health page isn't the issue wavery lines on a video is the issue but hey @ring doesn't care
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ISO....
(@brysin1) reported
@ring is there an issue with the app? I cant see my feed or recorded events.
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Elke Gloyer
(@ElkeGloyer9) reported
@WeAreBlueCrew @ring Don’t bring trash in my home
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Greg Tallin
(@GregTallin) reported
@ring your customer service is terrible. I can’t open the survey. My doorbell went off 63 times last night and no one was there.
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Bryan Smart
(@BryanSmart) reported
"Button, logo other, moon and night sky". This is how VoiceOver reads @ring app Options screens now, in addition to the broken Hamburger menu and broken History. If you use VoiceOver, do not buy or subscribe to Ring services. They are now almost entirely incompatible.
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Cal
(@chimerical_cal) reported
Hi @ring, how can I check if my account is still locked out or not? You locked me out for 10 minutes because I entered the wrong 2-factor auth code a few times. I then entered the correct code before the 10 minutes was up and you locked me out for 24 hours. Please help. Thanks.
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Tiger Daddy
(@JichaMan1974) reported
@JesseF100 @BryanSmart @ring thing is I don't give two shits if accessibility goes off script. if you don't know something pass it higher up. maybe your manager? that is unexcusable in my book, and if a company pulls that ****, I tell them so.
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Ryan Loco
(@RyanLoco) reported
@ring why would all my cameras be offline at once? Wifi is working fine here at home.
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Tiger Daddy
(@JichaMan1974) reported
@BryanSmart I think @ring needs to understand the same thing I have tried telling other companies like instacart, and uber that your accessibility problems are not in my personal account, but in your buggy software! try feeding me another one, as I just spat that one out in the toilet!
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GhostAlphaBravo
(@ghostalphabravo) reported
Excuse me… @ring can we get a separate page for the Neighborhood Alert feature for lost animals? And people can opt in or out based on whether if they give a **** about “a black and white cat walking on my driveway.” Criminal Activity page. Wildlife page.
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Cal
(@chimerical_cal) reported
Hi @ring, how can I check if my account is still locked out or not? You locked me out for 10 minutes because I entered the wrong 2-factor auth code a few times. I then entered the correct code before the 10 minutes was up and you locked me out for 24 hours. Please help. Thanks.
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Dark Jenny
(@GoodGir17753533) reported
@WeAreBlueCrew @ring I'd tell her to **** in her hat.
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dan castree
(@Dancastree3804) reported
@ring seen has you haven't said it is it likley to be the actually video camera failing or can a neighbour having the exact same ringdoorbell on there front door next door to me less then 3 feet away becausing the issue ?
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P.D. Petro 🎸🤠🇺🇸
(@wolfthehunter) reported
@ring Ring camera system hacked. I wish I could get my money back on this ring system. I am still trapped in this damn apartment. I have been testing the camera and I get about 2 apartments down and the live doorbell cam feed cuts off. And I have cellular on. Once it came back on, I
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kalyannoddy1234@gmail.com
(@kalyannoddy1234) reported
Hi team Am unable to use my ring limit. While paying payment it's become failure in screen it's showing like transactions failed. Please resolve this issue @ring My ring login number. 8555014567
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Jan Williams🌊
(@JanWill91949282) reported
@WeAreBlueCrew @ring Tell her I have the right to refuse help to her!
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jackomoskita
(@DeryaKu08330042) reported
@ring you really have the worst automated call center. THE ******* WORST
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Ron Costello
(@rjc35) reported
@ring what a horrible customer service experience. Because my phone number changed my doorbell has been bricked. Can’t sign into my account with just my user name and password. 45 minutes on hold with no help.
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Zamina Mir
(@BillyDiaries) reported
@ring my ring door bell is hardwired and I need to reset the Wi-Fi as it’s currently switched off. Please help
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Doug Sillars 🌻
(@dougsillars) reported
Super frustrating. Setting up @ring motion detectors: to change the sensitivity, the instructions walk you through steps 'in the app' They MEAN 'in the iPhone app', as this feature IS NOT in the Android version. (Borrowed spouse's phone and solved the issue, but what a PITA)
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elmer e bushong
(@BUSH1940) reported
@WeAreBlueCrew @ring Why start using a bathroom now. She smells and looks like ****. Sorry, but that woman is below stupid.
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Just Another One
(@JKJKgranny) reported
@WeAreBlueCrew @ring UGH I'd probably cave and let her. I know I know but can't help it. Someone take me to the back forty and just ....
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Peter A. Bossley
(@PeterBossley) reported
has anyone else noticed that @ring has broken support for Voice Over #a11y in the majority of their iOS app with the last update? Makes the application unuseable for blind users. Quite frustrating and of course you can't roll back to an earlier version...
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AnnieH🌊🇺🇦 ☮️🏳️🌈
(@howla54) reported
@WeAreBlueCrew @ring And don’t open the door even just a tiny bit! She would shove her way in and help herself.
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LGBFJB
(@LGBFJB1168) reported
@ring Why do none of my lights follow a time schedule?! Setting up hours doesn’t work and setting up dusk to dawn doesn’t work. Please fix your app.
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Paula Hobley
(@HobleyPaula) reported
@ring your latest update has made it extremely difficult for VoiceOver users to change the preset message for the ring doorbell. Please fix this at your earliest. It may sound like I complain about access issues. If organisations were committed to #InclusiveDesign I wouldn’t.