Ring

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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.

Problems in the last 24 hours

The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Ring Outage Chart 11/29/2025 16:05

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Most Reported Problems

The following are the most recent problems reported by Ring users through our website.

  1. Online Features (29%)

    Online Features (29%)

  2. Device Failure (20%)

    Device Failure (20%)

  3. Sign in (19%)

    Sign in (19%)

  4. App Crashing (15%)

    App Crashing (15%)

  5. Errors (10%)

    Errors (10%)

  6. Website Down (7%)

    Website Down (7%)

Live Outage Map

The most recent Ring outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesCommack Device Failure
United KingdomKingston upon Hull Device Failure
United StatesChicago Device Failure
United StatesCrystal Lake Online Features
United StatesPrescott Valley Online Features
United StatesNew York City Online Features
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ring Issues Reports

Latest outage, problems and issue reports in social media:

  • mjupe67 Mark Jupe (@mjupe67) reported

    @tonyblackburn @ring Mines not working too

  • moe_mozi MoHUddin (@moe_mozi) reported

    @schmassidy @ring Same not working with us also

  • Pat39Chevy Pat39Chevy (@Pat39Chevy) reported

    @ring My cameras have been down ALL DAY. Would be nice if @ring would post SOMETHING about what's going on. SMH

  • chriscford chris ford (@chriscford) reported

    The @ring app & all wired cameras are back up and running properly. Battery powered devices still down.

  • Sheis_gettingit Me (@Sheis_gettingit) reported

    @VelvetMcIntyre Same here. Popped up after the app finally started workingbafter being down for hours this morning. @ring

  • MUZZYM MUZZY M (@MUZZYM) reported

    @IanCockerill2 @ring Yes it’s down but RING failed to notify customers despite knowing the least they could have done was put a msg out rather than customers messaging with there network/router/ring device & the app ... wasted over an hour of my time then 30min wait on call to get tro. I am In UK

  • Turn2015Up Turn Up (@Turn2015Up) reported

    @gary_barber @ring I agree since o cannot complete my setup and install. Are they working through thanksgiving? I hope they have identified the issue and not still investigating.

  • JOSEC84995526 JOSE C (@JOSEC84995526) reported

    @ring @ring still down and no further info.

  • nateu Pascal Clarkson (@nateu) reported

    @ring trying to create an account so I can do the setup of my device. Something didn’t work. Can’t login nor reset password. What should I do?

  • BobbyWalton79 Mr Worldwide (@BobbyWalton79) reported

    @ring are you having issues with app/cameras? Had a camera for 3 days been working fine. Today I get alerts but no recordings or history! Live cam won’t load! App is really slow and won’t load! Close app and go back on, is recording but can’t load!

  • _itsjp J 🎄 (@_itsjp) reported

    So I bought a @ring doorbell and installed it today... and it’s not working? Knew I should have gone with @googlenest 😌

  • kishanraja26 Kishan Raja (@kishanraja26) reported

    @ring @ring_uk doorbell not working and can’t sign in! #fixit #ring #down

  • VelvetMcIntyre Gingie S. Pumpkins (@VelvetMcIntyre) reported

    .@ring I keep getting an error message saying the battery door of my spotlight cam is open. I just checked, opened, closed, still getting the error. I have it in a silicone cover for extra weatherproofing, so this seems to be a software error.

  • C0nservaTweet ConservaTweet (@C0nservaTweet) reported

    @ring is still down and out many hours later. No updates, no progress, no status report other than "we're investigating". Piss-poor performance. Join us in the 21st century and give some updates @ring

  • annaambler Anna Ambler (@annaambler) reported

    @stutheyido @ring Mine went down at about 3.30 I think. Spent ages resetting everything and then found it wasn’t just me!

  • chriscford chris ford (@chriscford) reported

    @JAliceburg @BoondockGt @ring Mine keeps trying to send verification codes via text at login and failing. Sounds like everyone around the world is having the same issue.

  • FrankHolzkamp Frank Holzkamp (@FrankHolzkamp) reported

    After a nearly 6 hour outage with @Ring I'm able to access my accounts. There must be a CEO statement, public RFO (Reason For Outage), and plans to prevent this in the future. #MakeThingsRight #CX #CustomerExperience

  • martinw2000 Martin Weedall (@martinw2000) reported

    @ring Really poor communication around the issues today and tonight. Would help massively if we as your customers were kept updated and informed ! Really poor this. #communication #customerexperience

  • tuan_winn_14 Tuan Nguyen (@tuan_winn_14) reported

    @ring Is there an issue with the live view? I am not able to connect and live view the floodlight camera. It keep saying activating camera and then live view ended. Please help. Thanks.

  • gary_barber Gary Barbear 🐻 (@gary_barber) reported

    @Turn2015Up @ring I have now subscribed to outage notifications. It's still a **** first day as a Ring customer. It's not boding well for the future.

  • johnlestrange John L'Estrange (@johnlestrange) reported

    @england88888 @ring Yeah, I think the whole system is down.

  • RoxFarsi Shapeshifter (@RoxFarsi) reported

    @DanHewitt_ @ring Yep, their phone & site is down completely, attempted verification 8 times, cannot login

  • ko993c4s Kenny Ooi (@ko993c4s) reported

    @MercifulWisdom @ring I agree - it’s a very condescending style of message and from past experience you will get the same robotic response for the length of the outage... don’t expect any more

  • creamcakekim kim Wright (@creamcakekim) reported

    @schmassidy @ring massive outage apparently

  • AsylumWarp 🌊🆘Warp Asylum🆘🌊 (@AsylumWarp) reported

    @ring got a dilemma. My wife set the ring alarm for away when she left this morning before your system went down. now that she's on her way home she will not be able to turn it off , question will the alarm go off when she opens the door

  • jesusmisanador Jesús Cruz (@jesusmisanador) reported

    @ring Is Down #Ring #RingisDown #Ringoutage

  • TtBJalBPpB Taunya TB (@TtBJalBPpB) reported

    @ring ~ maybe put something up on your social media regarding the systemwide outage so customers don't waste time deleting/reinstalling the app and such, trying to solve what they assume is a problem with their individual setup...

  • Devidepodo hantonie (@Devidepodo) reported

    @ring_uk @ring thanks just bought your product and can’t even install it as your whole stuff is down. That’s sound promising seams that I wasted some money if you can’t resolve an issue like that it’s been like 8 hours !!!

  • twerkzillaa Gray Tumbler (@twerkzillaa) reported

    @schmassidy @ring Down all over. Website won't even let me log in

  • Colm1984 Colm Gordon (@Colm1984) reported

    @ring Worst devices I've ever purchased. Load of rubbish