Ring status: device issues and outage reports
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Full Outage Map
Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Problems in the last 24 hours
The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ring users through our website.
- Device Failure (35%)
- Online Features (23%)
- Errors (14%)
- App Crashing (10%)
- Sign in (9%)
- Website Down (9%)
Live Outage Map
The most recent Ring outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Savannah
|
Device Failure | 4 days ago |
 Vienna
|
Online Features | 4 days ago |
 City of London
|
Device Failure | 5 days ago |
|
Sheffield
|
Device Failure | 8 days ago |
 Villefranche-de-Lauragais
|
App Crashing | 9 days ago |
|
Portsmouth
|
Device Failure | 10 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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Scott Donohue (@rushfan634) reported@ring Why do you always portray dumb white guys as burglars in your commercials? Is there a WOKE problem in the company? Look at crime stats
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Chromedome21 (@chromedome21) reported@ring Your link to DM will not let me DM you so I cannot send screenshot of health page. Below is the problem I am having.. Ring doorbell just recording static/white noise on recordings and live view. Done everything required to check settings, rebooted (+hard reset) doorbell.
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Andrew Watkins (@awatkins952) reportedOur @ring doorbell has only been up for less than 2 hours and I’ve already discovered a major problem with it… I can no longer sneak @ChickfilA into the house while my wife’s at work without her knowing about it.
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raymondjtoth (@raymondjtoth) reported@ring Ring video doorbell app using, rin posy from other give error ever time open check internet but internet on android phone on since can post here can you look at this please fix it rebooted phone same thing gose on
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Scotty J (@Its34Again) reportedThe latest iOS 26.5 beta has broken the @ring widgets You can still add widgets but half the cams are missing and won’t let you add them to the widget. @ring_uk
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ZerohedgeIsFakeNews (@Turbolag12) reportedMoved @amazonalexa Echo Show to a bathroom closet where it will be used as a clock. Inability to turn off pop-up ads is unacceptable. Nonstop motion in my peripheral vision in my office. Wanted @Ring notifications, but that implementation is piss poor & the device chokes. FU AMZN
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Cole Trickle (@46_ColeTrickle) reported@FedEx @FedExHelp Saturday - Delivery exception Customer not available or business closed (demonstrably false) Monday - Delivery exception Location security restrictions - Delivery will be reattempted (demonstrably false) Today - Delivery exception Customer not available or business closed (demonstrably false) Horse 💩 No trucks ever entered my driveway and no one approached my doors. Ever heard of @ring or work from home?? Absolute trash business. The pathetic USPS outperforms you with overburdened government bureaucracy - utterly embarrassing
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yvette nicole brown (@YNB) reported@tesleen2025 @davidma77507034 @ring White folk is not a slur or used in a pejorative way. Folks or folk is the same as people. I use it interchangeably depending on my mood. Adding the qualifier “white” is no different then saying “Black” before the word. It isn’t code for bad behavior or bad people.
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CoastieGirl (@1989irmo) reported@ring I need help, kinda a trespassing thing and bf of 9 years cheating . He Turned off the backyard camera. So it went off line everyday around the same time from maybe June 2022 to Nov 2022 To bring her in my house and into my bed. I need the exact dates the camera was taken…
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Jamie (@jrashmore) reported@ring how come I’ve been waiting for my replacement device for nearly two months, you take the money out of my acc knowing I do not have the device yet but yet your customer service team do nothing to ensure my device is delivered? Terrible service!
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Zygi (@ZygiBajor) reportedIs anyone else’s @ring app not working in the UK? Keeps saying there’s no connection available
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Gwynster (@Enfys7) reported@ring my doorbell chime Is not working. No blue light, no flashing when I try setup. Tried 4 different sockets. App says it is offline. Pls help
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JJ (@jjflys) reportedMy @ring Floodlight Camera Pro that is less than six months old went dead on 3/8, and after two contacts with your customer service I still do not know when the replacement will come. Terrible service so far
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Jeff (@bike_ja) reported@ring your ios app has become so bloated and slow that it's made the doorbell cam worthless. I don't need sales pitches in the app. I need it to work.
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This is Carl🏳️🌈😺🏴🍕 (@Carl_E88) reported from Cathays, Wales@ring my chime pro 2 has been flashing green/blue for over two hours now. I’ve tried turning it off and on again, holding button down for 15 seconds. No joy can you help?
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DANA Camp-Farber (@DMCF70) reported@roslynholcomb @YNB @ring It is so crazy! People feel free to steal. My sister’s landlord feels that it is okay to go into her apartment anytime that she wishes when my sister is NOT THERE and TAKE ****. People are nuts!
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Scarlett Grace (@Grackalack) reported@YNB @florenceRN78 @ring These nice car mother ******* are the worst. They look down on your for not getting an electric car to save the environment but, as they drive down the roads, (after I can now assume stealing peoples ****) they are also littering all of the trash inside their cars.
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Sheree (@sheznic) reported@ring Why did you sell footage from my doorbell to @progressive insurance so they could show my neighbors they have prior damage to a vehicle? Ring is trash and I’m getting rid of today.
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Amos (@revamoskir) reported@MarianHF @ring I am so sorry about what happened to you but I know a guy who can help. Superb_cr4ks on Instagram is the best in relation to any cyber issues
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FatBoy SLIM (@da_RULAS_son) reported@davidma77507034 @YNB @ring So that’s what you have a problem with after reading her thread? Not the fact that said “white” folk are casually admitting to and commiting crimes?
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sonykay (@sonykay) reported@ring customer service is probably the worst I’ve ever encountered. When he couldn’t solve my issue, he put me on hold without telling me and has yet to return…20 minutes later, I’m still waiting
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T (@aleahatxx) reported@ring can you please tell me why my ring camera has lines down it and has gone purple looking? 😞
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Wesley Henry (@liveWesHenry) reportedOk @ring. Can you tell me why your customer service rep just dropped out of our live chat session? We spent almost an hour on chat, and being of no help, she just ended our conversation, and nothing was solved. #unprofessional #nottheonlysecuritycamera #helpacustomerout
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The New Release Guy (@moviesplusgames) reportedI'm pretty sure someone at @Ring is telling people what's going on with my camera footage or some other ****. Sure seems like it. Maybe get a different company. Nobody knows certain **** about my cams but me, but the neighbors sure seem to.
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heraldo sánchez (@freetaiwan99) reported@jsrailton @ring @jason_koebler throw your ring cameras in the ******* trash
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Zach Smith (@ZachSmithNY) reported@ring can you help me with a refund? I subscribed to annual pay for a few days, realized the mistake, canceled. Refund issued for 90 dollars. I subscribed to monthly. Can I get the full refund?
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Tommy Shane (@_TommyShane_) reported@ring customer service is terrible. Bought a new device only for it to stop working under less than a year. They send a refurbished one that stops working and the best they can do is advise us to purchase a new one and offer us “25% off” #trash
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Front St. Finance (@luke4696) reported@ring your **** sucks…. @SimpliSafe is way better. I regret switching at my new house so much. Just trash.
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Sean (@kirkmansox4life) reported@ring I contacted care prior to the renewal to attempt to have my plan upgrade to this plan prior too my renewal but was told this wasn’t possible and was assured that it would happen automatically on my renewal date. Can you help get my on the other plan?
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LynnJen727 (@LynnJen727) reported@ring can you help? Cust Serb told me I could schedule modes but option is nowhere in settings. I have the pro plan.