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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ring users through our website.
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Online Features (29%)
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Device Failure (20%)
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Sign in (19%)
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App Crashing (14%)
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Errors (10%)
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Website Down (8%)
Live Outage Map
The most recent Ring outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Zürich |
Sign in | |
| Zürich |
Online Features | |
 Chicago |
Sign in | |
| Charlotte |
Device Failure | |
 Manchester |
Device Failure | |
| Laurelton |
Website Down |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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Jim Hancock
(@JimHanc62282043) reported
@ring my Ring2 speaker is so loud my neighbors can hear my front door conversations. After much back and forth, I was told that’s just the way it is. Piss poor product.
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Erna2005
(@copier_erna) reported
@dhrandy @canary @ring I agree, terrible service from Canary. Let you buy a device and now take all your features away! The Canary is for me now worthless! Thanks for nothing Canary I am furious!
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derty 510
(@lEoSoLiS510) reported
@ring how's your doorbell going to ask me if I have changed wifi, I say no and it still won't connect to the wifi?? I'm literally next to the wifi, the chime is connected to wifi but doorbell won't reconnect. This is like the 3rd I have this annoying issue with your product
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Niq🍥
(@Gfqueen_) reported
Oh wow, somebody stole my package off my porch and my @ring doorbell didn’t even catch it although I pay for the **** 🥹 good thing it was only some stickers but lemme get to looking for a new camera
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𝕂𝕚𝕝𝕠𝟟𝔾𝔸𝔽 🇺🇸🇩🇪
(@k7gaf) reported
@ring No thanks. I don't have the time for these "Its your setup, reinstall your app and reset your wifi" suggestions anymore. Same problem on 3 different wifi networks, 2 routers, 2 ISPs, 3 different phones on 3 carriers over the last 4 years. It's not me, it's you.
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Cesar Montero
(@CesarMo53478657) reported
@ring Having issued with my Ring Floodlight Camera Motion-Activated HD Security Cam Two-Way Talk and Siren Alarm, White. Customer service unable to help me. Waiting for long time for a Supervisor. I hope that somebody can contact me.
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Bernard
(@maxon1203) reported
@ring I have 5 cameras a doorbell I thought was wireless that isn’t and I have used cameras and system for awhile now and like it all when it works, but now I have 2 cameras that won’t charge or work at all and one of them never worked. I need help please
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Genny Wren • #StandWithUkraine 🇺🇦 • #Fuck2A 🇺🇸
(@Genny_Wren) reported
@ring I’ve been having trouble with the app for days now. Tried reloading it and now can’t log in or reset password. What’s up with that?
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Catloverplayer 😺😺
(@catloverplayer) reported
@ring My ring doorbell camera has been offline since May 19th. I can't reset the connection on my android camera cause the ring setup isn't showing in my wifi. My phone has Android 12 One UI 4.1. Is there any way I could reset it another way. I really don't want 2 buy a new d
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Lil Sebastian
(@napsandcats01) reported
@ring hey there. Do you sell a GFCI or power outage alarm? I have an outdoor fridge that trips occasionally and I’d rather not replace my beer unless it’s the old-fashioned way.
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Not Dr. Bombay
(@DrBomba38646006) reported
Hey @ring you should let customers know that if your camera goes offline you have to be in the same physical location as the camera to reconnect! Defeating the whole purpose of remote access!
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IamBob 🌱
(@BrunsBob) reported
@ring finally dark mode after all these years on Android. Now if you can fix it so my cam tiles show up every time I open the app. 8 cams shouldn't be too many ..
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Tomma235
(@tomma235) reported
@ring still no news on my replacement Ring camera ordered by yourselves in Dec 21. Very poor service #fail
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It’s Me Scuba Steve
(@Me_Scuba_Steve) reported
On the verge of removing and uninstalling our @Ring doorbell. At least twice weekly offline. No suggestions from Ring. Possibly linked to @TPLINKHelp smart sockets - possibly not. If anyone has any suggestions for a replacement I’d welcome your ideas.
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Brenda Jones
(@Brenny76) reported
@ring @ring still not help at all. Basically the same answer which is to buy another doorbell or go to court/get a letter from a lawyer. Absolutely appalling - I will purchase another doorbell & it will not be a @ring product! Never again!
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David Stephenson
(@Batman1892) reported
@ring I heard my neighbour say to his other neighbour, ‘Get back in your house or I’ll end up braying you up and down the street!’ I thought that was pretty sound advice.
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Brenda Jones
(@Brenny76) reported
@ring terrible customer service. Husband passed away in November & @ring wont accept death certificate/marriage certificate to allow me to lay subs. No empathy at all from customer services! Told me to buy a new doorbell!
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Cali A
(@CaliAdelman) reported
@ring @insane_irish @ring is now a bad time to ask when you’re bringing HomeKit compatibility
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Gibz
(@Neogibu) reported
@memorie_holiday @ring We had this issue when we were designing vehicle and people detection too, the algorithms are funky, one time it told my system that I was a microwave.....
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Not Dr. Bombay
(@DrBomba38646006) reported
just bought a @ring security camera - save your money it is garbage and the customer care is even worse
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sterlingc.eth
(@sterp_cro) reported
@ring why your **** self setup when the stupid **** requires me to call for every single piece of equipment? The dumbest ****.
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GLOBAL D.J. MR.CEE
(@GLOBALDJMRCEE) reported
@ring New update looks nice too bad it doesn’t work. My cameras are not connecting now thanks to your update
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Jerry Norman
(@JerryNo40834855) reported
@ring Ring Doorbell catches a lot of bass themselves with faulty cameras, failure to correct auto payments and posting that you are let. Cameras refuse to pickup people on your property but they have no problem telling credit agencies it was your fault.
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Mary Tufts
(@marytufts) reported
The @ring doorbell is useless. Goes offline when you’re a thousand miles away and asks you to restart it by standing next to it and pushing a button. Useless.
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C M
(@manny2473) reported
@ring Sent. From many forums this is a known and frequent problem so shouldn’t take you long to let me have the fix.
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Jim Hancock
(@JimHanc62282043) reported
@ring You can’t just tell me how to turn down the speaker? Please?
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Jessica Gainey
(@jessgainey) reported
from
College Park, Georgia
@ring I’m out of town…changed my password and now can’t log back into my account because I no longer have my old phone number and can’t do the acct verification! Help please!
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Jon Roberts
(@thebigmambajam) reported
@ring try to make relevant posts about person checking mailbox with other neighbors witnessing event. But according to ring it isn’t relevant but blaming neighbors for picking up trash is. SMH #neigbors
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I ♥ Japanese Games
(@Japan_Game_Love) reported
Don't often voice my displeasure at companies directly, but @ring are literally the WORST. Vile.
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Mike
(@miciphone) reported
@marytufts @ring Well, maybe yours has a technical problem, mine works just fine since 2 years. And never forget: It‘s a technical device, connected BY you and IN your network. So who knows where the faulty device realy sits... ;)