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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ring users through our website.
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Device Failure (27%)
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Online Features (20%)
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App Crashing (15%)
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Errors (15%)
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Website Down (14%)
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Sign in (9%)
Live Outage Map
The most recent Ring outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 New York City |
Errors | |
| Chicago |
Website Down | |
 Croydon |
Errors | |
| Bethlehem |
Errors | |
| City of London |
Errors | |
| Leighton Buzzard |
Online Features |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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Pat Ventullo
(@pventullo43) reported
@ring my mind is blown by the terrible customer service by not only a regular agent but a so called supervisor as well
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Kevin Oliver
(@KevinJOliver) reported
@ring @bt_uk when is this issue going to be fixed?
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Julie Moon
(@jullessmoon) reported
@ring @DanceMama2022 Ours suddenly just stopped working mid trick or treaters arriving. Says offline and not capturing - but it Wi-Fi is working and so is power.
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Marc Cane
(@marcc2803) reported
@ring all my cameras have been offline since early this morning. My internet is working fine. It’s Halloween and we need to know who is knocking on the door for security reasons. Please sort it out.
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Louise Green
(@green2807) reported
@ring confused as to why your customer service is so bad! I was speaking to an adviser who then confused me with someone else and has now stopped replying to me!
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Jack Hole
(@sexy_murse) reported
@ring I understand it's Halloween but people aren't dressing up as deer and walking on hooves to fool my camera, this is a deer and I'm told that it's a person. My ring camera pro has no problem with this, just this defective camera I've requested to be replaced already
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chibi
(@michelada_mama) reported
@ring why tf did you put the doorbell jingle in your commercial?! My dog goes ape **** when we’re all cozy on the couch - not cool
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Julie Moon
(@jullessmoon) reported
@PeterBell @ring Ours just went down too- suddenly saying no power and there is… one is hardwired and other is battery. Both powered but not working.
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Dance Mama
(@DanceMama2022) reported
@ring I'm now 1.5 hours into the call with lots of excuses and wasted trouble shooting steps (including rebooting the power to my house TWICE, because the second time will be different than the first, right?) and they're refusing to replace the doorbell. I'm sooo angry!
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Mandara Designs
(@Mr_Mandara) reported
Man **** who's idea it was to put the doorbell ring sound on the @ring commercial. Making my dogs go nuts for no damn reason.
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Louise Green
(@green2807) reported
@ring not happy that the button on my ring door bell has completely broken and come off - and there is no replacement!
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Jean lue
(@UXLENS) reported
@ring we are having an issue with the app. it's been down for an hour now in the uk
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Sir Scunner
(@Scunner666) reported
@Ring and @alexa seem to be down
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Milk Run
(@milk_run) reported
Had to throw a @googlenest cam in the trash because I don't have access to the original email it is associated with. Total @Google garbage. Just use @ring instead.
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Mark Patton
(@markpogback) reported
@ring my doorbell offline internet working perfectly not connecting to Alexa aswell I’m with bt
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The X Stitcher aka Jen Furby MA 👻
(@The_X_Stitcher) reported
@ring my flood light cam has been flashing all night, I've reconnected to WiFi and run all the other diagnostics but it's still doing it, can you help?
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Sanjeev Sharma
(@sd_architect) reported
PSA: avoid buying bundle devices from @ring. Their customer service is clueless on how to process returns. Online system does not allow bundle returns. Needed to provide individual MAC IDs etc. Been on the call for 50+ minutes. still no return label. DM w/ support was no help
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Jack Hole
(@sexy_murse) reported
@ring Your camera says a quadraped is a person, that's a damn problem
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Saraya
(@rayarighteous) reported
@ring has the most USELESS way to get a code to log in on a new device. If my email isn’t secure enough to send a code directly, how ******** is an old device that may be lost more secure?
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ThisIsMikeD 🕹️ Retro Nerd
(@This_Is_Mike_D) reported
Hey @ring your device is useless if you're going to not show me the video of someone stealing **** off our front porch.
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The Magnitude of Me
(@feck12a) reported
It's shocking how bad @ring treats people who've spent $454.64 and not received their order in a month. They are more worried about your phone number and email.
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Charlotte harper
(@Charlot83463712) reported
@sleepyblonde86 @ring Mines not working either!
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Karan
(@kmshah93) reported
@ring I read exactly this article, but it is not working as per the article. As I already told, article says about Disarm means everything disabled. But I still get all the notifications. Please help. Also what does it mean by “ARM”?
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Thecatthatgotthekrea
(@Rikdub) reported
@ring @ring I am utterly disgusted at the very poor level of customer service!! So…. We noticed from our bank, that ring have just TAKEN - WITHOUT PRIOR NOTIFICATION, AN EXTRA £10 for the subscription renewal. I then phoned them and requested call back - not happened !!!!!!!!
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David Phillips
(@DavidPhillips31) reported
@nonidentguy @ring They said it was a BT issue. I'm doubtful myself. All back working now though
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Ted
(@Ted69012726) reported
Ring Security system can be easily compromised putting ppl in serious danger. This company did nothing to help when ours was disabled. Useless customer service that won't stand by their product... @ring do not purchase this product.
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Ethan Hunter
(@theasset) reported
@ring Why are your iOS apps so terrible? It's really stupid that you have to re-login every time you push out an update to the app.
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Tim Eldridge
(@tweldridge) reported
@ring what’s going on with your service? All I see is that I’m offline and have no internet…
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CM
(@Deactiv8dStylez) reported
@This_Is_Mike_D @ring you think thats bad, someone broke into my girls car the other day, the cams didnt pick that up, fun fact, my blink cameras removed a shooting in progress on my cameras back in september but the other camera picked up the ppl running from it, but how you ask? crime doesnt pay
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Locsloved@50
(@Locsloved501) reported
@ring i am totally shocked and appalled by your poor customer service!. I have tried 4 times to obtain a refund for a ring alarm i bought for my mum who has dementia!. This has been well over a month ago. And i am being passed from pillar to post. With no solution or security!