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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ring users through our website.
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Device Failure (28%)
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Online Features (24%)
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Sign in (18%)
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App Crashing (17%)
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Website Down (10%)
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Errors (3%)
Live Outage Map
The most recent Ring outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 New York City |
Device Failure | |
| Las Vegas |
Online Features | |
| Akron |
Website Down | |
| Lake Forest |
Device Failure | |
 London |
Website Down | |
 Fort McMurray |
Device Failure |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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Edward Winkler
(@edward_winkler) reported
@ring Still not trying to admit or even look at the real ethical issue yet… Why do you not warranty your batteries? You apparently cover them when purchased in a unit, but if you purchased an extra… Not Covered. #dobetter #transparency #accountability_avoidance
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John Wagner
(@realJohnWagner) reported
@ring @Thomas_Kehoe_ I’m having the same issue, I’m using the app and getting same results. I haven’t tried on the website
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🌈⚓️Mine⚓️🌈
(@626ariel) reported
@ring our cameras that are set to not record in Disarmed mode are still detecting motion and recording. Reset base unit from the app but it didn’t fix it. Any suggestions please?
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Kevin Hughes
(@kevinhughes) reported
@ring @bwoodz30 Can you please respond to my latest DMs then? You described a fix for an issue was happening earlier this week and I’m just trying to understand if that is still in progress or perhaps resolved?
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Gary Scott
(@Garyscott62) reported
@ring The replaced stick up cam you kindly sent me as my initial one was not working is doing the exact same and not working now either, wi fi etc is all fine it’s your equipment unfortunately, think it’s time I moved to another brand as this is very poor
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Ricky McGee
(@McGeeRicky7) reported
from
Atlanta, Georgia
@ring there are so many broken vehicle window robberies - why not design a ringwindow devise that alerts you when it’s broken or send an alarm?
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Kevin Hughes
(@kevinhughes) reported
@ring Hi there could you please respond to latest DM? It’s unclear if this issue is still in process of being fixed or resolved
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ToddyDucati
(@toddyducati) reported
@ring @DewFreak And now the police will arrest that poor bear since the ring shared the video with them.
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Killswitch キルスイッチ
(@IamKillswitch) reported
Ever find yourself just chillin in your restaurant and a @Ring alert pops up and it's a bear turning over your garbage can. Then it takes one of the garbage bags and drags it towards your front door. Probably teasing your dog.
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Joe
(@josephkucej) reported
@steveagee @ring That's been my experience. I did find out my neighbors been letting his dog **** on my front yard though
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Michael
(@Tanner9Michael) reported
@ring Link not working
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GOConnor
(@GrahamOC1) reported
@ring hi guys, just wondering if there is an issue with the app on your end? I am unable to delete events from the event history or from the device timeline? I have checked your status and all appears operational? Thanks
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Lacey Vorrasi-Banis
(@LaceyBanis) reported
All said, it’s bad enough when someone tries to open your front gate while your 6yo is upstairs sleeping, but @ring minimizing your frightening experience by denying the ability to alert your neighbors for arbitrary reasons is just salt in the wound.
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t
(@ohoksweet) reported
@ring what is going on with my ring? why are my mode settings not working properly? it confirms its switching modes and all the modes read normal but it isn't actually changing
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Elizabeth
(@lizzzyk66) reported
@LifeOnTheBeach7 @AliVelshi @ring Sheriff en route. Never use assurances w/percentages like 150% but I was certain…turns out I was correct. Literally see me locking the door and then return. Nothing in between. But that has been a problem for forever. It never shows a fedex delivery or just random ppl. Just me
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⚡Daleen⚡
(@lestersbonnet) reported
@LaceyBanis @ring Wow, that's scary. I don't have Ring but you would think that they would let you alert your neighbors to trouble. Glad he didn't get inside
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Gary Scott
(@Garyscott62) reported
@ring Thanks to your support team who spent ages trying to fix my stick up cam to no avail , however even with a good WiFi signal it would not work , just tried a Wi-Fi booster as a last resort and all perfect now so this seems to have been a good way of fixing the problems
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Kevin Hughes
(@kevinhughes) reported
@HeyImAJ @ring They have confirmed in DMs there is an issue that is being worked. And yet nothing publicly posted
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Harish Singh
(@_Harish_Singh_) reported
Ok. Of everything out there, I think @ring security is the worst in customer support !
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Antoinedion
(@TheAntoinedion) reported
@blinkforhome has the worst customer service, my system has been down for a month and I haven’t heard anything from them about how to resolve this…. @ring
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amaseingcreations
(@Miiia89) reported
@ring The only reason I purchased your camera was to watch my car from getting stolen. Some how the motion was not detected!!! PLEASE HELP!
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🅱🅰🆁🆁🆈 🆆
(@bwoodz30) reported
@ring Hey! My chime has all of a sudden died! I’ve tried it in different sockets across the house but it doesn’t even light up anymore and can’t be found in the app. Can you help please?
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Cindy ✌🏻🇺🇸
(@LifeOnTheBeach7) reported
@lizzzyk66 @AliVelshi @ring Place it down low a few inch from the bottom. When you come home it should still be there unless you’re door was opened. Call 911 if it’s laying on the ground.
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Olivia Anne
(@OliviaAnne) reported
from
Brownsboro Farm, Kentucky
@ring Okay. What do I do? Range extender okay. Several sensors off-line. So, I must bypass or not activate alarm. This has been going on all day. I have pro monitoring. Please help.
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Joe Niedzwecki
(@JoeNiedzwecki) reported
@ring can I get 24hr recording like I used to have with my @googlenest camera?? Moved into a house with your doorbell and added cameras that are all wired for power. Battery drain would not be an issue.
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Kevin Hughes
(@kevinhughes) reported
Hey @ring why do you not have any posts up yet about your mode settings not being honored? This seems like a pretty significant break to just be responding to people one at a time over DM, simply telling us a fix is in progress. Let’s get a status post going please
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Killswitch キルスイッチ
(@IamKillswitch) reported
@BWalkerTTAGGG @ring I've been there 22 years and my only encounter with a bear before this last year was like 5 years ago. It was chilling on the side of my house. I went for my phone and it ran away. They never attacked my garbage cans until last year. 4th bear trash incident now.
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Brian Binette
(@BrianBinette) reported
@ring Just had someone wonderful help me but could do nothing with a situation where I'm 3 weeks removed from getting a floodlight cam replacement (warranty) but no ETA on when it will arrive. Huge security void for my home. What can be done?
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Kevin Hughes
(@kevinhughes) reported
Hey @ring can you please help me understand how you can go from very responsive as a help account and talking about a fix underway to completely silent and ignoring my questions if the fix is still in progress or resolved? What kind of company just goes silent on an issue?
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Enoch Poor ⭕️
(@PoorEnoch) reported
Hey @ring, can we keep the notifications to **** happening on my property and not how I should be conserving water? Ffs.