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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ring users through our website.
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Device Failure (25%)
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Online Features (19%)
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App Crashing (15%)
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Website Down (15%)
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Errors (15%)
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Sign in (11%)
Live Outage Map
The most recent Ring outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai |
Online Features | |
 Lewes |
Device Failure | |
| Jersey City |
Website Down | |
 Northampton |
App Crashing | |
| Houston |
Sign in | |
| Gulf Breeze |
App Crashing |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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RavensHypeMan
(@RavensHypeMan) reported
@ring fix your **** .. App won’t allow me to snooze my cameras
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Mike Mo
(@Mike043091) reported
@ring service outage for 3 hours. Are you close to resolving the issue?? Time frame when service will be restored?
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jee.112
(@jvp_van) reported
@jhellyer312 @ring been like 4 hours now they cant fix it lolz
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Ben Lewis
(@_BennyL) reported
Thank you my @ring for letting me down and a full system shutdown with no warning or help availability?? All I want is security for my house. 🙁
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Paul Smith
(@jocky66) reported
@ring Thanks for no response on any platform, Only found out from down detector.
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Liam Woellhaf
(@liamwoellhaf) reported
@ring Day 2 being a customer and service is down. This happen often?
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Michael Cass
(@Michael35050231) reported
@ring Really disappointed with my purchase, loads of issues regarding Live Biew and Recording, and app not working. Can’t log onto web either, where can I get help/support?!
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K. Orange-Jones, Ed.D
(@DrKCOrange) reported
@ring my whole system is down. Can't connect. Can't do anything. Any status news? Thanks!!
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Kimbo325
(@kimbo325) reported
@ring Hey there! I see that the website is down - would that be why I can't connect my new bridge? Don't want to return it if I don't have to. Thanks!
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Stuart Haigh
(@Haigh59Stuart) reported
@ring paid a **** load of money for a doorbell that does not work and when i try to call they hang up on me. **** company
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Aaron Wyatt
(@Saltcreek94) reported
@ring I can't sign in, I've uninstalled the app several times this morning because it just randomly stopped working. It keeps saying "there was an error". Tried even making a new account. I can't do anything on either of my phone's on data or wifi. Why is the app not working?
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juan
(@johnny1978ad) reported
@phillipdomaille @ring There is a problem with all ring doorbells and products
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fish4london
(@fish4london1) reported
@ring Spent 3 hours trying to work out why my day old doorbell didnt work. Didnt realise if you have an outage your end and it affected the user end. Any ETA on a fix 😡
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Lyssa
(@_AlyssaLocket) reported
There seems to be a @ring outage😣
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AdamA
(@AdamA22408542) reported
@ring Is your servers down?? I cannot connect to any of my cameras. The app keeps saying unable to find your location. Already cleared cache and data and uninstalled and reinstalled. NOW I am unable to authenticate my account. Keeps saying "something went wrong". Im using android
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vafman
(@vafman) reported
from
Hillingdon, England
After so many months of thinking about buying a @ring doorbell I have done it and tried to activate it on the day there is a major outage and their servers are down. What are the odds?😤
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Jules Owen
(@julesowen11) reported
@AdamA22408542 @ring I think they are! Major outage I’ve heard!
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Mr motivator
(@phillipdomaille) reported
@ring I need help with my ring doorbell account, it's not letting me log back on, I have changed my password and everytime I put in the verification code it keeps saying something is wrong
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juan
(@johnny1978ad) reported
@neilmartin83 @richard7smith @ring Worldwide problem it seems
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ƲƝƊƖƧƇƠƔЄƦЄƊ⭐ƑƛMƠƲƧ⭐ƤЄƦƧƠN🤳🏾
(@SkyIsntDaLimit) reported
@ring what's going on with the #RingDoorbell, is it down, is anyone else experiencing any problems?
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Michael Cass
(@Michael35050231) reported
@DanHewitt_ @ring Yep, camera won’t connect, app won’t work, unable to log in on web, all very ****
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Chris Pepe
(@chrispepe1) reported
@Born2BeLively @ring My ring doorbell camera is CONSTANTLY having some sort of issue. Really not happy with it compared to my old google nest camera.
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Jonathon Penn
(@jpennonline) reported
@ring @Rob_McInnis @ring getting a lot of alerts but can't view my cameras in the app it's is not working or the website. This is not good!!!
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Jude
(@RaiderJude) reported
@ring has by far the worst customer service. DO NOT BUY A RING DOORBELL! There are better options!
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𝕿𝖍𝖊𝕭𝖚𝖟𝖟𝖒𝖆𝖓75
(@BuzzMets) reported
@ring What happening...is your entire system down? An alert would be nice!
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20Jan2021🌞💙
(@BJLass) reported
@ring How? You freaking app has been down for 4 hours!
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Groover
(@Groover88906719) reported
@ring Can't even login on the website
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ThatGuyRich
(@ThatGuyRichAFC) reported
@Saltcreek94 @ring The app is down, everyone has the same issue.
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Captain Morocco V2 🇲🇦
(@AtlasIion) reported
Twice you guys @ring have been down recently sort it out
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ST
(@STraars) reported
@jhellyer312 @ring Same, still down