Ring

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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.

Problems in the last 24 hours

The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Ring Outage Chart 02/08/2026 05:45

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Most Reported Problems

The following are the most recent problems reported by Ring users through our website.

  1. Device Failure (30%)

    Device Failure (30%)

  2. Online Features (20%)

    Online Features (20%)

  3. App Crashing (15%)

    App Crashing (15%)

  4. Errors (14%)

    Errors (14%)

  5. Website Down (11%)

    Website Down (11%)

  6. Sign in (10%)

    Sign in (10%)

Live Outage Map

The most recent Ring outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesRochester App Crashing
United StatesKansas City Device Failure
United StatesWaterford Device Failure
GermanyFrankfurt am Main Online Features
United KingdomBristol Errors
United StatesWillimantic Device Failure
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ring Issues Reports

Latest outage, problems and issue reports in social media:

  • SnowdriftAntiqx Snowdrift Antiques (@SnowdriftAntiqx) reported

    @canary In two exact same locations, same Wi-Fi network, Ring outperformed Canary hands down. No missed motions. No stalled motions. No more people showing up out of nowhere. No more people disappearing into thin air. @Ring

  • SnowdriftAntiqx Snowdrift Antiques (@SnowdriftAntiqx) reported

    @canary In two exact same locations, same Wi-Fi network, Ring outperformed Canary hands down. No missed motions. No stalled motions. No more people showing up out of nowhere. No more people disappearing into thin air. @Ring

  • SnowdriftAntiqx Snowdrift Antiques (@SnowdriftAntiqx) reported

    @canary In two exact same locations, same Wi-Fi network, Ring outperformed Canary hands down. No missed motions. No stalled motions. No more people showing up out of nowhere. No more people disappearing into thin air. @Ring

  • miciphone Mike (@miciphone) reported

    @LouiseB09141005 @ring To bad there is no standalone siren (connected to WiFi) for doorbell owners.

  • AprilElayne April Woodall (@AprilElayne) reported

    @ring No need to DM. I know what the problem is. Now others will, too. Will will the Samsung users be able to use this feature?

  • justinwhall Justin W Hall (@justinwhall) reported

    @WieEinFuchs We got a @ring doorbell camera largely so we can ignore solicitors. That being said, I have no problem saying nah man, not interested and closing the door.

  • SnowdriftAntiqx Snowdrift Antiques (@SnowdriftAntiqx) reported

    @canary In two exact same locations, same Wi-Fi network, Ring outperformed Canary hands down. No missed motions. No stalled motions. No more people showing up out of nowhere. No more people disappearing into thin air. @Ring

  • SnowdriftAntiqx Snowdrift Antiques (@SnowdriftAntiqx) reported

    @canary In two exact same locations, same Wi-Fi network, Ring outperformed Canary hands down. No missed motions. No stalled motions. No more people showing up out of nowhere. No more people disappearing into thin air. @Ring

  • cheryldenise01 cheryl (@cheryldenise01) reported

    @ring My issue is it’s 2.5 yrs old, it’s had this issue for over 6 months. Something relatively new & designed as a doorbell should not break. I will not, even with a discount spend more money on something that breaks within 2 years. This is poor customer service & poor equipment

  • Moses_z 𝕸𝖔𝖘𝖊𝖘 Żά𝐢ᵗunᵃ𝐘 (@Moses_z) reported

    @ring Ring Live Feed freezing and crashing the app, Android Latest version, problem occurred 3 months + and still. All troubleshooting, nothing worked. Problem is famous on all Android mobile phones. Please read the user reviews on Playstore and DO SOMETHING

  • SnowdriftAntiqx Snowdrift Antiques (@SnowdriftAntiqx) reported

    @canary In two exact same locations, same Wi-Fi network, Ring outperformed Canary hands down. No missed motions. No stalled motions. No more people showing up out of nowhere. No more people disappearing into thin air. @Ring

  • pacotechguy Scott Byerly (@pacotechguy) reported from Lawrence, Indiana

    @Ring help! Spent 2hrs on phone w your support. They offered a discount to buy a new one. Our previous homeowners deleted the account before deleting the #ring . What can be done to rectify this? It shouldn’t be this hard!!

  • SnowdriftAntiqx Snowdrift Antiques (@SnowdriftAntiqx) reported

    @canary In two exact same locations, same Wi-Fi network, Ring outperformed Canary hands down. No missed motions. No stalled motions. No more people showing up out of nowhere. No more people disappearing into thin air. @Ring

  • cheryldenise01 cheryl (@cheryldenise01) reported

    @ring I’ve done this, the only resolution I’ve been given is a discount to buy a new doorbell! The resolution I want is a replacement as it’s clearly faulty down to no fault of my own

  • HurdleTheDead44 Dave Barr (@HurdleTheDead44) reported

    @ring customer service is a complete joke. They stand behind their product and give you the runaround when you ask for help. If you need a security device don’t buy this one.

  • CeeEee3D Cee Eee (@CeeEee3D) reported

    @ring my first gen keypad keeps dying even though it is connected to the outlet. Please help?

  • logandcypher Logan D. Cypher (@logandcypher) reported

    @ring your app logged me out, and when I log in it tells me to “open the app” to authenticate the login. How does that work? Y’all need to figure this out. 🧐

  • KayeNorman9 Kaye Norman (@KayeNorman9) reported

    @ring why does my chime pro go offline EVERY night 3-4am ish?? Not only does it defeat the object of having cameras for security but the flashing light is seriously annoying. 😡

  • hip_czech__ Jimothy (@hip_czech__) reported

    @omaha_scanner @ring Also, this appears to be a warning to residents in a certain vicinity…so who gives a flying **** where the information if taken from?

  • dancastree6346 robert smith (@dancastree6346) reported

    @ring was there a ring wifi problem outage 2 hours ago ?

  • Mordecai389 Douglas (@Mordecai389) reported

    @ring Hi ring I have a 1st gen stick up cam and it's kinda outdated i was wondering if maybe I can get something more updated I'm on social security and don't have a lot of money on top of bills I do like the ring cameras can you please help me out.

  • AprilElayne April Woodall (@AprilElayne) reported

    @ring Samsung users won’t turn it on & miss things until you’ve fixed it if you inform us. I almost missed this info, I scrolled 3/4 down your pg before it appeared. Disappointed in you, Ring. When will it be fixed?

  • sarahsulla Sarah (@sarahsulla) reported

    I have a @ring home alarm and customer service honestly just told me to remove the sensor and buy two sided tape to reinstall it and fix the problem as opposed to sending me a new replacement sensor. Not a great look @amazon

  • AprilElayne April Woodall (@AprilElayne) reported

    @ring I have the premium plus protection plan and all I see is a 30 sec blank recording, and no sound. I do have a Samusung Smart Fridge that displays my camera views. When will you fix this? Missed an important message yesterday. Not happy.

  • SnowdriftAntiqx Snowdrift Antiques (@SnowdriftAntiqx) reported

    @canary In two exact same locations, same Wi-Fi network, Ring outperformed Canary hands down. No missed motions. No stalled motions. No more people showing up out of nowhere. No more people disappearing into thin air. @Ring

  • Chr1sAvocado Christopher (@Chr1sAvocado) reported

    The @ring app is so bad. If you ever actually need it to load on Android, it doesn't. It's so unreliable it would make a $400+ investment on hardware worth throwing out if @SimpliSafe would be a meeting responsive, reliable experience.

  • Moses_z 𝕸𝖔𝖘𝖊𝖘 Żά𝐢ᵗunᵃ𝐘 (@Moses_z) reported

    @ring Ring Live Feed freezing and crashing the app, Android Latest version, problem occurred 3 months + and still. All troubleshooting, nothing worked. Problem is famous on all Android mobile phones. Please read the user reviews on Playstore and DO SOMETHING

  • SnowdriftAntiqx Snowdrift Antiques (@SnowdriftAntiqx) reported

    @canary In two exact same locations, same Wi-Fi network, Ring outperformed Canary hands down. No missed motions. No stalled motions. No more people showing up out of nowhere. No more people disappearing into thin air. @Ring

  • SnowdriftAntiqx Snowdrift Antiques (@SnowdriftAntiqx) reported

    @canary In two exact same locations, same Wi-Fi network, Ring outperformed Canary hands down. No missed motions. No stalled motions. No more people showing up out of nowhere. No more people disappearing into thin air. @Ring

  • SnowdriftAntiqx Snowdrift Antiques (@SnowdriftAntiqx) reported

    @canary In two exact same locations, same Wi-Fi network, Ring outperformed Canary hands down. No missed motions. No stalled motions. No more people showing up out of nowhere. No more people disappearing into thin air. @Ring