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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ring users through our website.
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Online Features (28%)
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Device Failure (21%)
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Sign in (18%)
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App Crashing (14%)
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Errors (10%)
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Website Down (8%)
Live Outage Map
The most recent Ring outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Sign in | |
 Ashtabula |
App Crashing | |
| Barnsley |
App Crashing | |
| Phoenix |
Errors | |
| Lenoir |
Errors | |
 Toronto |
Device Failure |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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Prasanna
(@rampaadh) reported
@ring Hey Ring, My Ring Pro replacement device stopped working and Ring support is not acknowledging and refuse to solve it. Please let me know if you can help.
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leanne clark
(@leanneclark) reported
@FileTrekker @Skoolboyerror87 @ring I still have the issue despite multiple DM exchanges and a 50 minute call with ring earlier today. I had a firmware update Friday and it appears to be stuck in that cycle as it’s not restored. So frustrating. Oh…they did offer me a 30% discount to buy a new one #laughable
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Lils
(@Lillsbg) reported
@ring hi my camera is not picking up all movement particularly at night. We have a nuisance intruder we suspect it's a cat but need proof and the camera isn't catching it. Can you help please
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Tom Smith
(@tomcsmith) reported
I have a @ring doorbell and it's extremely poor. You get a notification every time a car goes past, but someone can walk up and dance in front of your door and nothing. On the rare occasions it does work, notifications are about 15 seconds late.
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JAVIER MX
(@Olguin502) reported
@ring why you last update on Android and ios won't go live on data cellular service unless you are connected to wifi !!! Fix the apps ASAP!!!
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halie paige
(@byers_halie) reported
@The_Jeremy @ring Dm Dellycrack22 on Instagram he can help you fix your account right now within minutes mine was fixed massive appreciation can't believe i could access into my account again
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Viral Tweets
(@OnlyViralTweets) reported
@ring customer support is so terrible! I have 7 ring cams. When they work they’re great. But recently they’ve been failing and the customer support is zero stars. Like if you agree!
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max hollen
(@biggmax81) reported
@ring cameras are absolutely ******* pure trash. Do not buy one. All @JeffBezos does is take your money and build **** ships to ride in. **** @ring
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WinC
(@win_dough) reported
Hey @ring you should really make it easier for someone to add devices to a subscription. Also your help/chat feature is archaic - maybe a little improvement there might be worth it.
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NSAalarms
(@NSAalarms) reported
@GhostbustersLDS @ring Might be a ghost, or might be an Amazon employee or hacker accessing your ring spy camera! 😱 Don't settle for mediocre security, contact us to get an end-to-end encrypted security system. The difference is as clear as a broken vacuum vs an actual proton pack! 👻🎒
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Jerome Hunt
(@obliviatedoddit) reported
@ring You have THE worst website I've had the displeasure of using. It's so buggy and ill-conceived as to be almost completely useless. If you paid money to have it developed, I'd ask for a refund. The first chance I get I'm changing brands or going self-hosted. Try harder.
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Kimberly McKinney
(@mckkim) reported
@ring How are you going to have an outage since MAY 21st without a resolution? Customer service says “sorry”. An outage for almost 5 months, with out ab ETA, doesn’t make me confident in your product. What’s going on?!
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Hannah Jones Design
(@HelloPalendrome) reported
@forgoine_r @ring As long as you give notice that you are filming outside your property, with the main reason as home security, there shouldn't be any issue. We have subtle stickers in our windows saying we have WiFi controlled CCTV.
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Chris
(@mrvrants) reported
@ring Bought a flood light cam 2.5 years ago, just stops working & im all out of luck cos out of warranty! not the first device i’ve had from you that just stops working just after warranty! pretty poor don’t you think!!
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matty fraser
(@fraser_matty) reported
@ring I have timeline turned on in settings but it doesn’t switch it on anymore when I view my camera , using iOS 15 and latest app any help ? Used work perfectly
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Jeremy Holloway
(@The_Jeremy) reported
@Ring b4 requiring people to reset their passwords, how 'bout u fix your contact website so it doesn't generate trust certificate errors n Safari & Chrome? That'd b greaaaaaaaaattttttttttttttt.
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Lauren Sullivan
(@LaurenS84883274) reported
@ring major issue at the moment not getting any notifications all of a sudden even when the bell is being rang , this is meant to make you feel more secure when leaving your home and it does not even work, we pay monthly to record on your door bells and it doesn’t even work!!!!!
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Some Average Guy
(@nvchad2) reported
@ring I believe it was just a momentary internet speed issue, most likely on my cell service side. It normally works very well.
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Meeka
(@msmeeka100) reported
@ring y’all customer service sucks. Trying to switch to a different email on the account and your representative Rhea was a complete jerk and not understanding at all. Your people have no compassion and was no help at all!
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HaligonianCanuck
(@HaligonianXP) reported
Searching the market to replace my @Ring Alarm system. Devices fail causing false alarms, poor customer service x3 yesterday. #HomeSecurity #DIYAlarm
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tigerstangs77
(@tigerstangs77) reported
@ring what ******** does “sometimes the device doesn’t want to connect to Wifi”. How about you ******* make a product that does. Like what ********
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Creature_of_habit
(@Creatureofhabi9) reported
protection. Ive never experienced such profound failure of a product line. Only being able to disarm security with a phone sucks. @ring makes trash products and don't stand by what they make. I am highly disappointed and expect no response
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leanne clark
(@leanneclark) reported
@Skoolboyerror87 @ring Did you manage to get this fixed as my pro is not working after yesterdays update and manual set up isn’t working
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Halie Byers
(@hollywood7455) reported
@The_Jeremy @ring Recently the support service are very annoying,the same issue happened to me and I was recommended to a hacker called Dellycrack22 on Instagram who helped me out
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Kimberly McKinney
(@mckkim) reported
@ring how do you have an outage since MAY 21st with no resolution on a fix? Customer service says “sorry”. This doesn’t make me feel too good continuing my business with you!
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Charly Foulkes
(@BULLY_DNB) reported
@ring my doorbell is starting to piss me off, will notify me when someone walks past and the camera works instantly, even shows a picture in my notification, but as soon as someone rings it, the app stops working. Fix this. And yes I’ve tried rapid ring app and it’s also trash
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rachel
(@nahthenmardy) reported
@ring I have a issue with subscription. Tried live chat but after 10 mins of awaiting a representative…..nothing!
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max hollen
(@biggmax81) reported
@ring cameras are pieces of ****. **** you @ring
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Andy Engin Utkan
(@enginutkan) reported
Ring @ring support is the worst. Stay away!
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ناصر النعيمي
(@MaZaGe) reported
@ring i I bought your products from #etisalat unfortunately I have very bad customer service