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Ring status: device issues and outage reports

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Full Outage Map

Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.

Problems in the last 24 hours

The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Ring users through our website.

  • 36% Device Failure (36%)
  • 22% Online Features (22%)
  • 18% Errors (18%)
  • 9% App Crashing (9%)
  • 7% Sign in (7%)
  • 7% Website Down (7%)

Live Outage Map

The most recent Ring outage reports came from the following cities:

CityProblem TypeReport Time
Nantes Device Failure 2 days ago
Birmingham Sign in 2 days ago
Naaldwijk Device Failure 4 days ago
Dallas Device Failure 5 days ago
New York City Sign in 8 days ago
Paris Errors 12 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ring Issues Reports

Latest outage, problems and issue reports in social media:

  • LynnJen727
    LynnJen727 (@LynnJen727) reported

    @ring can you help? Cust Serb told me I could schedule modes but option is nowhere in settings. I have the pro plan.

  • Michelle_523
    Michelle (@Michelle_523) reported

    I really wish I could understand how my @ring works. Why do I get full videos of my across the hall neighbors going in and out and down the hall, but if someone approaches my door, the video doesn't start until they're walking away?? It happens every time.

  • k975Terra
    Terra Foye (@k975Terra) reported

    I will never use @ADT again. They have poor customer service. I’m so glad I made the switch to @Ring

  • jenannrodrigues
    Jen Rodrigues (@jenannrodrigues) reported

    @ring our ring cameras for the front door not working correctly. Not picking up when people near our driveway.

  • stamf0rd
    My World, My Way (@stamf0rd) reported

    @ttb_backagain @ring Try giving Amazon a nudge, might help, nothing to lose.

  • peggy0242
    Peggy Spoutible.com/peggy0242 (@peggy0242) reported

    @davidma77507034 @YNB @ring Why are you such an overly sensitive PAB? If someone posts something you don't like, just keep scrolling...nobody owes you any kind of 'help' so stop trying to police a Black Woman's timeline.

  • PaganOrigin
    The Original Pagan (@PaganOrigin) reported

    Hey @ring Why have you upgraded your entire range - but not the peephole camera? Bit **** for us renters!!!! Can you maybe upgrade this to 4k like all your other cameras?!! Then I’ll buy a new one and replace this one!!

  • luke4696
    Front St. Finance (@luke4696) reported

    @ring your **** sucks…. @SimpliSafe is way better. I regret switching at my new house so much. Just trash.

  • Phil_da_crack
    Phil McCracken (@Phil_da_crack) reported

    Wow @ring that's quite the pricing model. 1 camera costs $60 per year, but 2 cameras is $150?!? That's some first class horse **** right there. 2 ring cams hitting ebay this morning if you want em back

  • elteslaengineer
    Jose Troitino (@elteslaengineer) reported

    @ring are you guys down? Having issues? Is there an outage? Please advise.

  • Its34Again
    Scotty J (@Its34Again) reported

    The latest iOS 26.5 beta has broken the @ring widgets You can still add widgets but half the cams are missing and won’t let you add them to the widget. @ring_uk

  • AISA48905976
    A I S A (@AISA48905976) reported

    @ring #security app does not complete the mode status change unless you keep the app open throughout the whole countdown. I switched to “away” mode, saw countdown begin, swiped up, locked phone, drove 20 minutes, parked, checked app, countdown continued where it left off bro. Wtf

  • KilliM222
    killians.magical.life (@KilliM222) reported

    @ring it's ridiculous that with the neighborhood feature you can't ask neighbors to keep music down because it goes against guideline. What guidelines? I think that's a very respectful thing to ask. Ridiculous.

  • ttb_backagain
    TTTT (@ttb_backagain) reported

    @stamf0rd @ring I've just spoken to them. They put the phone down on me!

  • Qfamily5
    Rebecca Hultquist (@Qfamily5) reported

    @ring what the hell is going on??? Fix this!!!

  • Grackalack
    Scarlett Grace (@Grackalack) reported

    @YNB @florenceRN78 @ring These nice car mother ******* are the worst. They look down on your for not getting an electric car to save the environment but, as they drive down the roads, (after I can now assume stealing peoples ****) they are also littering all of the trash inside their cars.

  • Teknight101
    Christopher Tom (@Teknight101) reported

    @ring I called Ring and talked to supervisors and none of them could help me resolve the order issue. They told me to cancel and place a new order. We're about to lose funding for the cameras and Ring couldn't help a nonprofit children's school in dire need. Very disappointed.

  • speedingdaydrm
    devin (@speedingdaydrm) reported

    @ring Bought a ring 3 through Amazon. Just put it up today, it’s missing the security screw. Amazon won’t do anything to fix the situation.

  • brendagaylern
    brenda (@brendagaylern) reported

    @ring I have 7 ring cameras-for whatever reason they stopped connecting to wifi-i've followed all instructions, read all faqs, to no avail-HELP

  • ThatLolaBee
    Lola 🐝 (@ThatLolaBee) reported

    @ring Is there a reason why our doorbell decides when it wants to record? We can go live no problem and it does record when it wants to, but the last 2 days there's chunks of videos, hours! Missing. No settings have been changed and our Internet connection has been stable

  • ailesabel
    aileen stevenson (@ailesabel) reported

    @ring I am trying to create an account and the verification feature does not seem to be working and it won't let me create my account, can you help.

  • RonGarvais
    Ga—-‘/ (@RonGarvais) reported

    @ring why with a click of a button cant i link my indoor ring camera to start recording when my doorbell ring camera detects motion? If your company cannot fix this problem then ill be forced to do business elsewhere. This is super frustrating! I dont want to be recorded 24-7!

  • tom__jenkinson
    Tom Jenkinson (@tom__jenkinson) reported

    @ring So frustrated with your chimes, had the standard chime and it stopped ringing when the doorbell is pressed, purchased the chime Pro and still having the same issue! Missed a few visitor's this week, really disappointing! Any help?

  • dennusb
    Dennis (@dennusb) reported

    @ring Hi there. I lost the USB cable to charge my Ring Alarm Keypad. Is this something you can help with?

  • DaveyAllen54264
    Davey Allen (@DaveyAllen54264) reported

    @ring I have called and asked well within six months. Then I promised that they were sending something out to me. Hoping it would help. That never showed up. What ever that was. I stopped my cloud because the cameras didn’t work all the time

  • 1wesbell
    Wes (@1wesbell) reported

    @ring Hello, the doorbell button is no longer working on my device. Can you help?

  • cepalogix
    Eric - cherche la logique (@cepalogix) reported

    Hey @ring Your solution dorsn’t work anymore for reconnecting an existing account on an iphone with the very last patch - and your latest version. And the additional problem is that if we try to declare a bug, we only get AI generated bullshit without capability to warn you…

  • Real_Alex_Y
    Alex (@Real_Alex_Y) reported

    @ring talked my dad into getting a Ring Pro doorbell, it’s not working properly and he raised a ticket on 23rd Feb and has he bounced around your support teams, now he is told he has to wait 2 weeks for the advanced team to look at his fault! Sergio support!

  • samjohnsonqqq
    Rebecca North (@samjohnsonqqq) reported

    @ring Wow! Your customer service has gotten terrible. I’ve had your cameras since the beginning. Spent 30 minutes on the phone with no help. Can’t add a user to a new camera. Software is broken!!!!

  • MetalXMeta
    Metal (@MetalXMeta) reported

    @Grand_handsomer @ring @ogafroman Idk I kinda feel like they’re gonna have a hard time recovering from their recent PR nightmare