Is Ring down?
No problems detected
If you are having issues, please submit a report below.
Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ring users through our website.
-
Online Features (29%)
-
Device Failure (21%)
-
Sign in (18%)
-
App Crashing (14%)
-
Errors (10%)
-
Website Down (8%)
Live Outage Map
The most recent Ring outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Meriden |
Website Down | |
 Bully |
Errors | |
| Bully |
Device Failure | |
 Stoke-on-Trent |
Device Failure | |
| Olean |
Device Failure | |
| Juneau |
Device Failure |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
-
JANNIPANTS 2.0 🤖♿️
(@SheenTennantFan) reported
@ring Not going down that rabbit hole again. I spent days w/ your support people on here before w/ no resolve. It just stopped working. Front door one, back door one, all the light bulbs, etc... only thing that halfway works are the indoor stick up cams. Such a waste...
-
Omar Walker
(@owalker80) reported
@ring is ring down in the Chicago area again
-
LadyMaidenheart
(@LadyMaiden_) reported
@ring how do I delete my account? The neighbors app won’t let me sign in.
-
MUZZY M
(@MUZZYM) reported
@ring @edsolizvoice Worst thing about Ring Twitter is they asked u to DM but then never help you - that is exactly what happened to me
-
YBME2
(@ybme2) reported
@ring hi. Seems like it’s down. Again. It worked for a couple days and poof. Now it’s not.
-
TinyMite
(@DeeE73) reported
@ring My ring doorbell went offline last night & now it will not reconnect to my WiFi. Your tech support has had no success with troubleshooting & now I am holding for the ‘advanced’ team almost 2 hours. This is unacceptable!
-
MA
(@MossAbhram) reported
@ring I don't like leaving feedback like this but I have no option. Bad service by ring agents, not at all happy with their service.
-
Addison Mussro
(@AMussro) reported
@Ring is your servers down again? This would be the 3rd time in less then 30days! I pay for professional monitor of my account why?? If I get robbed while you guys are down then what should happen? Help me understand your issues
-
Peter West
(@wiredworm) reported
@ring Can someone please fix the Alexa Skill so it honours the motion notifications schedule?
-
AllYouCanEat
(@GitMeDat) reported
@ring @hotstuffpa05 I do. Their system is down again!
-
marilynwill
(@marilynwill1) reported
@MarthaTXN @ring Yes I’m having the same problem
-
MUZZY M
(@MUZZYM) reported
@ring Ring customer service has gone poor & very poor advise given wen asked to make complaint, I was provided an email no longer valid - with consistent Outrages in UK - Ring U need to provide a decent service the least!! How do you complain?
-
Gina
(@genie_gi) reported
@ring Nothing at this rate cos the battery is already draining after less than 24hrs & solar panel isn't charging it! Absolute joke trying to get help from you guys too
-
MUZZY M
(@MUZZYM) reported
@ring Worst thing about Ring Twitter is they asked u to DM but then never help you - that is exactly what happened to me
-
Disco
(@JediFunkslinger) reported
@ring hey, we bought 2 ring doorbells and they came with none of the masonry install pieces the videos said they would. Help?
-
NICK SHELLIS
(@nickthegreek187) reported
@ring It was ridiculous!! I waited 2 hours to speak to an american lady who was no help’ she did say when the trial period is over she will give me 3 months for free prescription. I cant see this on my account tho? Can you help please
-
Kira Martin
(@kirajane_1988) reported
@ring @AndyMilliganuk Not a new problem either, I’ve been trying to get this fixed for over 2 weeks
-
JANNIPANTS 2.0 🤖♿️
(@SheenTennantFan) reported
@ring Yeah, it'd be nice if the video doorbell worked this well. Mine has not worked in weeks and your support were of no help, so now I'm stuck with a white elephant. 😬
-
𝗧𝗿𝗶𝘀𝘁𝗮𝗻 ☻
(@TristanBrothert) reported
from
San Francisco, California
@ring my new doorbell v3 device was bricked by an update (can’t connect to WiFi anymore) support acknowledge the issue but won’t issue a replacement. Other have the same issue in Reddit. Poor communication and bad customer service.
-
randy
(@hotstuffpa05) reported
@ring does anyone else have problems with cameras NOT working frequently
-
Carl Emery
(@DJslimkeith) reported
@ring fix your Christmas chimes, your own support forum is full of fake promises from you for 3 weeks now!!!
-
BaoWaoWow
(@BaoWaoWow1) reported
Swear my @ring cams are more offline than on since the worldwide outage last week. 🤬
-
Wayne Carey
(@wcareyphoto) reported
@stevebrazill @ring I hear ya! I’ve been waiting for a way to consolidate all my devices into one service to control them all. While Amazon’s Alexa just about does it, the Alexa service has gotten very slow to respond lately. My Ring cameras are slow, too, with 1gig internet service.
-
Deepen Ravalia
(@D05MUSIC) reported
@ring Hi, just got a ring alarm set and when I put it in home mode the motion sensors still trigger and send alerts even though they are set to not do so. Can you help please?
-
Joe Onisick
(@JoeOnisick) reported
@ucs_dave @ring Grinches are people too. Well most grinches. I'm simply hot garbage animated with a 3rd party AI algo, that's really just a broken if/then/else loop.
-
Terrel Jones Jr.
(@terreljonesjr) reported
@ring had to delete app... 1 login, have to change password instantly 2 can't continue until 2 step verification (didn't work, had to relogin each time) 3 accept invite, (had to login again), invited device doesn't show 4 delete this piece of ****
-
ANG
(@Annngmarie) reported
@ring is it down for apple users ? I cannot login my account on the app or website
-
Mac Scott
(@AScott431) reported
@ring you sent me a message gave me a phone number to call to get this issue resolved. They had no clue! Still an issue and your business practices are horrible! Shame on you! If you’re Amazon then your prices should match! Public, Be aware of this entity!!! Very deceptive!
-
Reg
(@RegGBlinker) reported
@ring This was a not-so-subtle sub-tweet, @ring - when are you going to fix your bloody doorbell tunes?
-
David Alves
(@davidalves1990) reported
@ring After nearly 6 weeks of trying to figure out device ownership for my doorbell at the house I purchased, I'm finally done with you. Cancelled my order for a security system and will be throwing your doorbell in the garbage where it belongs. #awfulcustomerservice #disgraceful