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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ring users through our website.
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Device Failure (28%)
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Online Features (18%)
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Errors (17%)
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App Crashing (15%)
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Website Down (14%)
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Sign in (8%)
Live Outage Map
The most recent Ring outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Amtsberg |
Device Failure | |
 Stroudsburg |
Device Failure | |
 Arnhem |
App Crashing | |
| Los Angeles |
Online Features | |
 Reading |
Device Failure | |
| Velbert |
Errors |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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Tracy Preston
(@swfl0402) reported
@ring your customer service is trash!!! You can't chat about set up issues and everytime I try to call, I get hung up on!!! I'll be sure to let @Lennar know so they stop using your products!!
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sassyuk
(@sassyuk) reported
@ring Have now tried three times to fix my doorbell issues with your customer support centre. Each time a failure. How many more hours do I need to waste before you agree to replace my 5 month old device??!
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Shelly
(@shellythorne) reported
@ring I have been waiting for an adapter for a alarm base unit (for a 1 mth old unit) sent to me by your support team 3 weeks ago, still in transit. Have made several calls and just told to wait. #unhappycustomer #noalarm please help. I am paying for alarm service I can't use.
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Pseudo-Chaotic
(@PseudoChaos) reported
@SANJOSEMAILMAN @ring I invite him in and tell him the jack is in the basement. When he goes down the stairs, I close the door and shout, "I don't have a basement!" At that point, the basement, the door, and Johnson cease to have ever existed, and life improves.
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Jeff White
(@jeffbgoofy) reported
from
Fenton, Missouri
@HelloFresh courier driver broke one of my @ring lights last week. The one the week before made my box smell like *********. Any way we can fix this? Great food. Not great delivery
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Saruvan
(@SaruvanTheWhite) reported
@SANJOSEMAILMAN @ring “I can help, but I’m going to need to go place a few calls first.”
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Lindsey CJ Fulham
(@bmwaggie) reported
@ring Is there a way to turn off all of these annoying neighborhood notifications about plumbers and water leaks and still get notifications on my own doorbell??? #help
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Hockey SZN Cannon
(@CannoKolb) reported
from
Las Vegas, Nevada
@ring your system is flawed. I should not have to physically reboot every one of our devices just to change the wifi connection. Fix your dumb products.
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A Kell
(@AlexPKell) reported
@ring can you help? The microphone on the doorbell seems to work fine for@listening but the speakers aren’t playing out a response can suggest what needs to be done to reset/sort?
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Andrew Willis
(@AndrewWillisCDN) reported
@ring Too bad @ring doesn't actually help the community
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Sam
(@scselig) reported
Is @ring down? #ringalarm
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Kimminy
(@Kimminy4) reported
@SANJOSEMAILMAN @ring Let me fix it for you with this knife. I’ll just put a small hole in the other three and then all your tires will be the same. You’ll be good to go.
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Dave Dempsey
(@ExitWithCode0) reported
@InvalidBinding @ring Or give you the option to go all out and run a power cable? the trouble is amazon will be grabbing all this data too and it's probably a bit too much even for them
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Tom Zilla
(@TommyDotAn) reported
@ring Ring was really good during the video trial period. After the trial period both the video and live no longer work. I guess I’m returning the ring and going with google. Too bad cus it worked great during the trial period.
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CJ
(@Spacegirl56) reported
@SANJOSEMAILMAN @ring That his tire isn’t flat, it’s just the air & the road conspiring to make the tire look bad.
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D Brown
(@DBrown97640147) reported
@ring here we go again. Someone broke in and stole my frozen piece of chicken I took out of the freezer. It’s getting bad. @twitter
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Rebecca
(@rebl) reported
.@ring is garbage. I knew when I bought in but was shamed/fear mongered into buying cameras by Tucson PD.
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Yannick®™🇺🇳😷
(@Yaberski) reported
Happy with @ring Doorbell broke 2 days ago, bad connection between batterypack and doorbell. After professional troubleshooting by their helpdesk, received a new device today! What a service!!! 👍💪
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Stevie Armani
(@steviearmani) reported
@ring hello. Door bell says its offline and not capturing video. Thumbnail seems to be live. Its still activating through motion detection. But Live Feeds are not available.
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Luke Turner
(@SharpshootLuke) reported
Is @ring down again? Don't seem to be able to connect to my doorbell...
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Ems
(@emilypearce83) reported
@ring the location of both the router and front doorbell have not changed, and can’t be changed either. Very frustrating. Any help would be appreciated.
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Ems
(@emilypearce83) reported
@ring Hello, ever since I changed the name of our WiFi Network and created a new password, and reconnected both the chime device and front doorbell to it (which was hell may I add) the app tells me that the front doorbell has a ‘Poor WiFi Connection’, yet...
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Vickie
(@ProudDakotasMom) reported
@SANJOSEMAILMAN @ring To bad hitchhike!
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Chris Owen
(@CDOwen) reported
@ring Yeah thanks, I wanted the security camera which was down to £160 but today is back at £199....won’t bother
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Paymon Farazi
(@paymonfarazi) reported
Through trial and error and a data sharing partnership with @nlaible @JenniferLaible I’ve learned that the Ring doorbell doesn’t get adequate power at less than 30 degrees... @ring can you help us with a fix?
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Jon Litton
(@Firemailwv) reported
@ring since you apparently did a software update, my ring will not stop sending alerts. I have adjusted all I know to adjust. It’s going in the trash if I can’t get it to stop. Help
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burghfaninkc
(@burghfaninkc) reported
@ring need support, cannot log in using iPad but can using iPhone Help?
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Conservative
(@Tubman1865) reported
@ring, how do I turn off no notifications for alerts in my neighborhood or area? I’m not really interested in getting alerts for my area our neighborhood. The alerts are annoying. Can you help me out?
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Dean
(@Dean28448390) reported
@ring Hi I have some questions about ring cameras and the app Could someone p,ease help me
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David Pattee
(@dvdpattee) reported
@SANJOSEMAILMAN @ring I would offer any help I can. I'm not an *******. Doesn't mean I don't think he is putrid.