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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ring users through our website.
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Online Features (30%)
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App Crashing (26%)
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Device Failure (24%)
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Website Down (11%)
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Sign in (8%)
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Errors (2%)
Live Outage Map
The most recent Ring outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Warrington |
Online Features | |
 Plainfield |
App Crashing | |
| Miami |
Device Failure | |
| Reston |
Sign in | |
| Peoria |
Device Failure | |
 Hamburg |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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Danny Seabrook
(@dannyseabs) reported
@ring I’m having trouble setting up some of your devices. I called your Helpdesk yesterday, a technician was supposed to call be back with two hours. It’s nearly 24 hours later. Is this how you treat all your new customers? Very very poor customer service
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highlander
(@highlander317) reported
@ring Needs sorting now not in another 24 hours or more, nothing but trouble from day one
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Luke
(@lukem2021) reported
I need help! I can't log into app or website as its using my old phone number when asking to enter the pin so what do I do I need my ring😤 @ring @ring_uk
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Ron Esteban
(@bushwhack) reported
@ring not jumping on the Apple wagon now with these new features means I’m dumping all my ring **** at the new house. I only want a company that support innovation. #Homekit #apple Can no longer ignore Ring becoming as stagnant as it has.
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Luke Dashjr
(@LukeDashjr) reported
@DunnFloppem @amazon @ring 1) Garbage device networks don't work on cloud things. 2) The whole problem is that Amazon/Ring devices will use 900 MHz to find another way to phone home to Amazon via someone else's connection.
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max hollen
(@biggmax81) reported
Hey @ring , this is your weekly reminder that your cameras are pieces of **** and your company is garbage.
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B. Lepro
(@Brianlepro) reported
@ring the App keeps saying it can not load my Ring Dashboard. It’s been like this for 4 hours. Internet is connected. Is there an outage?
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Dan schriedel
(@DanSchriedel) reported
@CNN my family and I are being scammed by @ring , please help! They locked us out of the account and customer service is an endless loop who refuses to help!
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Zach Moore
(@stfylfnt) reported
@ring why are police video share requests now enabled by default on your app? I don't support your effort build an even more authoritarian police state with your ****. Sell your police **** to cops not innocent civilians just trying to protect themselves. #garbagecompany
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Luke Dashjr
(@LukeDashjr) reported
@CRYPT0N1TE @amazon @ring It's an issue if my device is that "nearby device" getting repeated
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Jaime
(@St_Jamez841) reported
@ring every time I try to watch my live video of my cameras it doesn’t load the first time I try it. I have to close the app and open it again to be able to watch my live video. I noticed this started happening yesterday. Can someone please help?
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CluelessDad
(@ProfessorFunky) reported
@ring what’s happened to people detection? Used to be really good, but over the last week or so it seems to trigger all the time for what is definitely not people. Any ideas? Anything I can do to fix this, or is it something changed server side?
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Thorsdork
(@DunnFloppem) reported
@LukeDashjr @amazon @ring Start using VLAN and Pfsense to create a garbage device network.
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Tim Heuer
(@timheuer) reported
@Depechie @ring Added. But then realized OneDrive pic url is bad. Need a direct link.
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The (Vaccinated) Dingman
(@nickdingman) reported
Why in the name of Zeus's ******** do I need to have a 10 minute process to log into my @ring account on my computer?!? 1) accept cookies 2) username/password 3) a FIVE STEP capsha?!? 4) verification email 5) log into my app on my phone 6) generate a code 7) enter said code WTF
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Mike Myers
(@_MikeMyers_) reported
@xblazeh I don't think there is a fix other than removing the ring system. Lots of people having this issue. @ring has already had issues in the past with security, all this is going to do is open it up more.
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👑BadGuy👑
(@BadGuy_Zim) reported
Whenever i jus wana look outside the @ring works no issue But when i hear something at the door and i absolutely need it to work, it never does.
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Dan schriedel
(@DanSchriedel) reported
@detroitnews my family and I are being scammed by @ring , please help hold them accountable!! They locked me out of my account and won’t stop charging me for the service and customer service is an endless loop of SOL!
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Dan schriedel
(@DanSchriedel) reported
@VICENews my family and I are being scammed by @ring who has locked us out of the account we pay for and has an endless loop of nothing for customer service. Idk what to do against a big careless corporation, please help me!
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Beverley Kent
(@lensdaughter) reported
@ring hi we gave two ring cam and a ring doorbell 2 but the doorbell suddenly went offline on 5/6 and we’ve been unable to reconnect.
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Dan schriedel
(@DanSchriedel) reported
@NBCNews please help me and my family, @ring is scamming us! We got locked out of our account that we pay for and the customer service is literally an endless loop never meant to help! Please help me hold them accountable!!
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Jasmine
(@jaasmineee___) reported
Trash asf, like I said... should have went with @ring
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Cristy Fernández
(@CriFernandez) reported
Amazing how my @Ring alarm will alert me when there’s a car, dog, FedEx truck, or strong breeze passing through in front of my house… but won’t notify me when my car gets broken into legitimately 5 feet from my front door. Simply splendid.
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John C. Bland II 🔸
(@johncblandii) reported
from
Pearland, Texas
@timheuer @ring I did my in-laws and they had the issue. I had to expose more wire to get a stronger connection.
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#Bitcoin #BTC #Alt #Crypto #ETH, #Gold sarcastic
(@CRYPT0N1TE) reported
@LukeDashjr @amazon @ring I wouldn't worry if it is not your wifi. From what I understand it only repeats small amounts of data from other nearby devices. If not connected to your network, no issue
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john temple
(@jtemplejrnalist) reported
Then I went round and round with @ring. Even with my email address they couldn't find my order number. And they told me they couldn't send an email on Twitter. No kidding! They concluded by asking me to call customer support, who had been powerless to help in the first place.
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Keith Loo
(@thekeithloo) reported
@ring I need to stress - we are on the phone with the support teams who somehow can’t figure out why we cannot access AMAZON (not even RING) login info for someone who has passed.
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Shalo
(@kevinshales) reported
@ring Are you guys that stupid that every time your more than already annoying advert plays, people’s pets go mental and home owners think there is someone at the door ? That’s why I sold it and bought a nest doorbell, seriously everybody I wouldn’t buy Ring doorbells . #poor
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Dan schriedel
(@DanSchriedel) reported
@ring your customer service sucks. I’ve been locked out of my ring account with multiple device plans on it for over a week now and people on the phones just say I don’t know the right email. It’s the same one emails have been going to since I got it!! PLEASE FIX THIS! Insanity.
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Brad Westness
(@BradWestness) reported
@timheuer @ring Maybe the springs in the chime are bad? One of the springs in mine was bent and it wouldn't ring until I replaced it