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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ring users through our website.
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Device Failure (24%)
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Online Features (20%)
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Errors (16%)
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App Crashing (15%)
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Website Down (15%)
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Sign in (9%)
Live Outage Map
The most recent Ring outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Arnhem |
App Crashing | |
 Los Angeles |
Online Features | |
 Reading |
Device Failure | |
 Velbert |
Errors | |
| Birmingham |
Online Features | |
 Mumbai |
Online Features |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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Jayde Parish
(@jayde_Natalie_1) reported
@ring So it’s now 00.22am in the morning none of my cameras are working still and the only reason I have my cameras is because, my windows have gone through twice this year why I’ve been sleeping. If it happens tonight I won’t get the criminal on camera cause of your issues! FIX IT!😭
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laughing crying laughing
(@betamaledroid) reported
@ring Luckily, AWS wasn’t down, huh? The dude would be in their house by now.
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Yonuel
(@yonuel) reported
@ring Well, by now that person should know the whole Ring network is down and he have a free pass tonight to do what ever he could not do last time.
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ClosetLibrarian
(@ClosetLibrarian) reported
@ring Send them over to ring headquarters to fix the outage LOL
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Del Toro
(@taddghostal) reported
@ring When can we expect a credit on our account for services you cannont provide? This isn't just a small service either. Home security is paramount in these times and we depend on you. I haven't received a single email from @ring about this outage. I had to search for it myself.
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Leslie Mihalik
(@LeslieMihalik) reported
@ring Security system should not have a power outage or failure.. I CANNOT SIGN INTO THE APP!!! This is unacceptable!!!
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Chris Miller
(@Rugazi) reported
Wow, amazing service from @ring just shows how stupid relying on an internet connect for a product to work is. It's just expensive overpriced poor quality hardware and forced subscription to use the useful features. I'm super impressed.
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james wood
(@pyrateking0) reported
@ring still not working,
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Lucy 🏳️🌈 ✊🏻✊🏼✊🏽✊🏾✊🏿
(@bubbleskpop1) reported
@ring any idea if recordings will still be saved as someone attempted burglary on my flat a couple of days ago and i want to know if they've come back at all. And any timeframe on how long they will be down?
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Cindy Padgett
(@cindysuetoo) reported
@ring Is it ever coming back up? This has been a nightmare
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Lovealways
(@lovablenagel) reported
@ring how long will the system be down. I reset my password thinking it was something i did and no it’s the system
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Chris G
(@chrisdg420) reported
@ring Mines not working
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don't worry about it
(@D3faultRetr0) reported
@ring When @amazon buys @ring and forces them to use AWS then when AWS goes down for whatever reason, the millions of Ring users who DEPEND on Ring to keep them safe at home or away and protect their belongs and family and all we get is "sorry, keep checking this webpage"
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Poppy Rose
(@SeasidePoppy) reported
@ring @towger3 Yeh still no access. This is utter rubbish. 8 hours to identify the issue and you still can fix it. What are we paying for?!
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Mike #FBPE #JohnsonOut 🐝❤ 🖤
(@mikeo111) reported
@ring Do you understand that people use your security product for home security? I've just spent over £200 on a system which is not working. If not fixed, will contact my credit card company and action a charge back
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Julie 'Jules' Walker
(@Colins_kitten) reported
Jesus christ truly hate @ring @ring_uk All day I haven't been able to log into my account. I'm paying for this **** you AHs!! Will be exchanging all the crap I've got for #Tapo cameras (which I have never had an issue with). @TPLINKUK
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Noel Yoon
(@Fallen_Ironman) reported
@alenjona11432 @theblingfisher @ring Think it this way. Whatever crime that happened around customers today. I see a big law suit against ring as they didn't inform customers as everything was fine. This is bullshit. **** the spaceship Bezos and fix the fukin lil camera first
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Punisher
(@Punisher58912) reported
@ring fix the damn outage already! Or refund my $
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Katie T
(@TT46015816) reported
@ring Still down… can’t even log in the ring app.
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CY
(@ChrisStaplesTst) reported
@ring Does ring really not have a disaster recovery plan? Why can't the load balancer be set to use a different working server farm? My family uses the cameras to keep an eye on elderly relatives. Being out all day is inexcusable. As a paying subscriber I want a refund for this!
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Jon Kleidon
(@jonkleidon) reported
@ring Thieves are aware of the outage and taking advantage. I have three visible @Ring cameras outside and today was the “random” one day my new Christmas decorations were ripped out of the ground and stolen in broad daylight. Merry Christmas.
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Dylan
(@dylanstafford66) reported
@mikeo111 @ring Theyve had q network wide crash no ones is working
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Carl Wills
(@carlwills85) reported
@ring @PrentisWalker F*cking pointless to direct people to a link that says everything is down… stop copying and pasting the same response…
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Reza
(@rezorboy) reported
@Ring has been down for more than 10 hours, because they rely solely on AWS with no backup plans when AWS goes down. This is a major flaw for a video security company. #ring #ringdown
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Jayne
(@Jayne720) reported
@LexxK13 @ring It's an issue with Amazon's cloud server. Impacting businesses, universities, Netflix, Disney, Amazon, Ring, Alexa...
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ana
(@ana55599840) reported
@AmberlYnJeaN @ring @amazon Ditto for me— not working at all
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Carl Wills
(@carlwills85) reported
@ring @AmberlYnJeaN F*cking pointless to direct people to a link that says everything is down… stop copying and pasting the same response…
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Charles McCloud
(@GXPSS) reported
@ring Now you're hiding replies that call out your service outage? #shady
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AlliN
(@AlliN91011) reported
@ring I am having a lot of trouble with this doorbell. Whenever is rains it doesn't work. I recent was on the phone for 2 hrs trying to get it to work.ring no longer belonged to me because I put my email address on my uncle's ring. We resolved it and today it stopped working
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AlliN
(@AlliN91011) reported
@ring now I am getting an error that something is wrong with my phone wifi wtf I logged out and now I cannot log back in. I am done with ring.