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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ring users through our website.
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Device Failure (28%)
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Online Features (21%)
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App Crashing (16%)
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Errors (14%)
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Website Down (12%)
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Sign in (9%)
Live Outage Map
The most recent Ring outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Croydon |
Errors | |
 Bethlehem |
Errors | |
| City of London |
Errors | |
| Leighton Buzzard |
Online Features | |
| Northampton |
Online Features | |
| Lewisville |
App Crashing |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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Scott
(@Scott_AF) reported
@ring hey Ring, it looks like your system has failed again, can’t get live, history etc. Not the only person online having the issue #ringdoorbell
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alphabet
(@icedcawffee) reported
@ring hi, is your app down? I can’t bring up anything
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nashan868
(@nashan868) reported
@Simon_Bates_ @ring Looks like ring is down again - yay🙄
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old woman
(@shaniat89456347) reported
@ring anyone thinking of getting these products, DONT! #ring doorbell doesn’t work. It is offline much more than it is online. Their customer support is a joke. Do not buy ring products, you’ll just be wasting your money.
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Alasdair McKie
(@AMcKie) reported
@ring As you saw in my first tweet to you, I said "I can’t open any of them in the app” which based on the article you sent me means things are not working properly.
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Buck Fiden
(@RealQalifornia) reported
@ring something is up with the app for additional users on my ring account. My master account works like it should, but both additional users that have samsung galaxy 8 phones got an update notice and then said couldn't find location. Reinstalled the app and now they can't login.
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EDA Alarms Ltd
(@eda_security) reported
@jonesdan750 @ring Very nice definitely a place on the market. Not a big fan of ring though. Brought one for mine to see what it’s all about. Was good now drops off the Internet every few days have to do a hard reset. No info to let you know it’s not working. It is an old one now though.
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George Balaz
(@Gbalaz) reported
@ring @lgreenberg Same problem here..
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Mar Bour
(@Bourne_Mar) reported
@ring Can you please elaborate on what has been implemented to fix this issue? I’ve been having many issues with notifications, motion issues, quality and now connection issues
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Mar Bour
(@Bourne_Mar) reported
@ring I’ve had it with you! Your services down far too many times recently. I want my money back.
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DroopySocialworker
(@DroopySocialwkr) reported
@gaysocialworker @ring I like my no frills unit. Good picture quality. Good night vision. Ugly as **** but thats ok. I stuck it up with some magnetz.
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Nick
(@GBPackersNo1Fan) reported
@Ring down again, get it together! I really like the system but reliability has been poor lately.
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Larry Greenberg
(@lgreenberg) reported
@ring Seems like your servers are down….
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Carl West
(@carloswesty) reported
@ring do you even work anymore, whats the point of having your system when its always down 🤬
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Stocky
(@steven_stock) reported
@ring I’m close to sending back my Doorbell 3 and Chrime Pro! Upgraded my Wifi network to @geteero which both @amazon own. Both devices now struggle for Wifi signal, they haven’t moved and surely the signal strength would be better. Please help ASAP
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كوليت
(@mcintoshc16) reported
@ring I’m having trouble yet again trying see go live! It says streaming error! Anyone else having this problem?🙄
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Jared Kinder
(@KinderJared) reported
@ring i just heard a ring from my doorbell the app said error something went wrong
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Greg Herrmann
(@Herrminator) reported
Hey @ring are you guys broken right now? Can't connect to my doorbell or login online?
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jackie johnson
(@Spirit_210) reported
@ring I have the entry delay set up on my alarm system but when you trigger the sensor it sounds the alarm straight away. Doesn’t give me any time to get to the keypad. I have checked the settings. Any help ??
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Kelly Dennis
(@kelzipan) reported
@ring is your system down again? no live video.
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nashan868
(@nashan868) reported
Hi @ring another outage today yourstatus shows no issues we’ll report it cos it’s been happening all evening evidence has been DMd your services are becoming shockingly bad !!!
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Jess
(@CozyyyyGirl) reported
@ring can you please have your engineers work on a camera meant for Northern weather My doorbell is wired in and still sometimes won’t work due to a low battery because of the weather. - if it does work it super slow because of the negative temps.. Just a thought
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Big M
(@poloonerr) reported
from
Oakland, California
@ring great service down again??? Wtf @ring
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J D
(@ghostbuster9999) reported
@ring I’ve been having an issue with my device for months. Now support has gone silent. Will anyone ever help me resolve this issue or is my safety and security no longer a concern to Ring?
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Tyler Matthews
(@tylermatthews97) reported
@ring app down again? Third time this now
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Advanced Living
(@AdvancedLiving) reported
@JamieSiminoff @ring -your “product“ has been proven defective over and over and this will be the last time I sell it to a client. I’m embarrassed again as half of the cameras on this job have been bad. Nice quality control jackass!
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LORI
(@ALWAYS_LA) reported
@ring what is going with your platform? There's been a connection issue since Wednesday the 10th what exactly are we paying for if your system is spotty at best? You used to be reliable now it's just terrible. Get it together! Going to check other options.
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nashan868
(@nashan868) reported
@lisaflowers54 @ring They are down yet again and not even showing it as an outage on their status website
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Kelly Dennis
(@kelzipan) reported
@red_bairn @ring is yours back on? mine worked most of the day and is now having a streaming error.
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22
(@HemiCuda22) reported
@ring Are you guys down again??? Cannot access any device on any Phone, Tablet etc...