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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ring users through our website.
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Device Failure (29%)
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Online Features (21%)
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App Crashing (17%)
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Errors (13%)
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Website Down (11%)
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Sign in (10%)
Live Outage Map
The most recent Ring outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Slough |
App Crashing | |
| City of London |
Errors | |
 Port Orange |
Online Features | |
| Rochester |
App Crashing | |
| Kansas City |
Device Failure | |
| Waterford |
Device Failure |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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ClosetLibrarian
(@ClosetLibrarian) reported
@evrimicozphoto @ring Feel your pain When this happened few weeks ago — had taken my 1st vacation 4yrs almost cut short 2 come home Wasted 3+ hours chasing potential problems w/my ISP or device itself — only discovered issue because of IT outages site knew that revealed. status link didn’t work either
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SKathleen
(@mindyourhelm) reported
@ring Having problems with Live-View and trying to login into the website...sent me a verification code and it won't even let me in?
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Kendra o.
(@73Kendra) reported
@ring I thought something was wrong they need to fix it quick
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ᴄʀץᴘᴛɪᴋ 💥
(@Cryptik_xrp) reported
@diyemmy @ring Same issue
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RyanDrinkwater
(@RyanDrinkwater2) reported
@ring down in Warrington England
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Da Boss
(@FredNeck7731) reported
@ring Good news is as long as this crash last you will still have me as a customer. But when it is up and running bye bye customer.
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Titi
(@TitiRGlitz) reported
@Nash87565970 @ring Lmao at discount. Just stop! Where the hell do you live that a few hours without a cam is driving you crazy? It’s a nation wide outage and they weren’t the only company hit so relax
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Jasvinder Singh
(@mailtojasvinder) reported
@ring @ring what is the ETA for resolution? No communication email was sent by ring for this outage and only showing message that your device has poor connectivity or no connection to internet when there is no internet issues obviously.
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Daddy Choc
(@DaddyChoc) reported
@ring is acting up... can we be informed of the problem?
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Bridget Sansone
(@Bsansone23) reported
@ring Glad to know not ours only buy bad timing with Xmas gifts being left at door and when will it be restored in my area?
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~(^)~
(@darkamor) reported
@ring Update at 3:20 pm ET: Services are slowly being restored. At this time, it appears that Amazon's website, Disney+, Ring, and several other services are slowly coming back online. Some services, like iRobot, still appear to be down per @androidcentral
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RW3
(@RobWhln3) reported
@ring @theblingfisher Its pretty screwed up that I cannot access my hime security devices due to an issue on your end. You need to get it together
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Con Nikitas
(@NikitasCon) reported
@ring is there an issue with connectivity in Australia as I can not access my account
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ClosetLibrarian
(@ClosetLibrarian) reported
@morts1993 @ring Went thru same thing when was onmy 1st vaca 4 years right afr Thanksgiving only reason found out there was problem that time was because an IT outages site revealed it but before that #RingOutage #Amazon wasted my time me doing all kinds troubleshooting knowing issue on their end
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~(^)~
(@darkamor) reported
@pink_dottie @ring per @AndroidCentrall Update at 1:15pm ET: Services are slowly being restored. At this time, it appears that Amazon's website and Disney+ are coming back online. Other major services (Ring, Chime, etc are still down, though)
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Jean gibson
(@Bladeace121) reported
@ring My ring app is down chester
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JohnFlat
(@johnflat) reported
@ring Major problems with adding other family members to my #RingDoorbell I set it up. Receive the verification code, when they enter it , it says there was an issue. It won’t be useful if only I can use it
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Oscar Krieger
(@ohkrieger) reported
@ring one request, if you have an outage, send a notification to your customers. There is no reason with all the technology that you have that you can’t send a mass notification out on the app or via email. Even Xfinity and Cox cable does that.
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simon green
(@sgreen1407) reported
@ring Can't log in still authentication fails "something went wrong" assume this is due to the outage
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willow
(@willow_93_) reported
@Nash87565970 @ring Chill lady sh@t happens, they’ll fix it 🙄
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Con Nikitas
(@NikitasCon) reported
@ring So is there an issue??
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Serial Complainer©™
(@iReadYouWeep) reported
@ring I was unaware that there were issues so I uninstalled and redownloaded the app. But now I can't get my two step login to work
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OshunEnergyGoddess
(@EnergyOshun) reported
@ring FIX THIS ASAP
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Chani Hahner
(@Chanihahner) reported
@ring Seriously? Still? 4hrs later & it’s still down???
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Hellraiser PuzzleBox
(@puzzleboxmaker) reported
@ring is this because of AWS being down?
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Hellraiser PuzzleBox
(@puzzleboxmaker) reported
@ring we should be able to connect to our cameras regardless of something being down on YOUR end.This is just showing me that our devices have to "call home" in order to work for security purposes. It should not be this way.
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No Coup for you
(@Timothy68434150) reported
@enigmatics92 @darkamor @ring Why fix it when he can sell you a new one!
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Richard
(@rickypaige121) reported
@ring Whats the problem? Major problems signing in and using my account? Can we assume your customers will be compensated?
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Pontiac005
(@pontiac0055) reported
@wrnglrsp @pink_dottie @ring Bummer. This is the only real problem we have had with our Ring in years.
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James Whyte
(@LivewireZM) reported
@ring 3 weeks since the last outage. Which was 2 weeks after the previous one. You literally renewed my subscription yesterday. 3 outages in 5 weeks is completely unacceptable