Ring status: device issues and outage reports
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Full Outage Map
Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Problems in the last 24 hours
The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ring users through our website.
- Device Failure (30%)
- Online Features (25%)
- Errors (17%)
- App Crashing (12%)
- Website Down (9%)
- Sign in (7%)
Live Outage Map
The most recent Ring outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Paris
|
Errors | 4 days ago |
|
Paris
|
Errors | 4 days ago |
 New York City
|
Online Features | 4 days ago |
|
Lancaster
|
Device Failure | 6 days ago |
|
Ronkonkoma
|
Device Failure | 7 days ago |
 Shawinigan
|
Sign in | 10 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Ring Issues Reports
Latest outage, problems and issue reports in social media:
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Luckynla (@luckynla) reported@DHSgov : @ring allows ICE to be doxxed and organized notifications to disrupt and potentially harm officers and protesters. Please repost. I have complained via phone, email and text for almost a year and yet they still allow content that is NOT allowed and is illegal on other platforms. I flag content as illegal yet they still allowed posts to remain on the platform. Their fix: we can change your notifications so that YOU don’t see them anymore.
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Joshua St. John (@jstjohn83) reported@ring I’ve tried reading help articles but my doorbell is at 2%. I changed the motion settings and did the zones again. Will it go up on its own or do I need to manually charge it at this point and if so how do I do that?
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yvette nicole brown (@YNB) reported@SuckaFreeZone3 @ConeyFerg @ring By the look of the “getaway cars” on ring, NONE of them are poor or actually in need. Stealing appears to be a fun little hobby for them because they’re bored.
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Scarlett Grace (@Grackalack) reported@YNB @florenceRN78 @ring These nice car mother ******* are the worst. They look down on your for not getting an electric car to save the environment but, as they drive down the roads, (after I can now assume stealing peoples ****) they are also littering all of the trash inside their cars.
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Andrew Fisher (@AndrewPhisher) reported@ring Why is it that out of ALL of the devices in my house, the Ring is the only thing that just doesn’t reconnect if there is an outage and there is no way to reboot the device without being right next to it… what is the point of it being remotely accessible then?!!
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Simon Holly (@SimonHolly6) reportedHey @ring you’re going to have to fix my doorbell, it’s gone wrong far too many times, I’m thinking of my legal rights now
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Jack Rabbit (@Jack_Blast194) reported@ring because your software notices trigger words and will automatically delete the post. I posted about a homeless guy walking in a park near a playground and you deleted the post. No profanity at all. Just a warning to my neighbors and your system deleted it. **** you.
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Harish Gundecha (@HarryGundecha) reported@ring Unfortunately the customer support agent had no additional information for the delay in processing the order nor did he give me any option to escalate this issue
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Kiritoishere (@NanashiGodslyr) reported@ring so you know you lost a customer more than once when your team couldn't clearly explain to me or my mother the problem with our system
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Michelle (@Michelle_523) reportedI really wish I could understand how my @ring works. Why do I get full videos of my across the hall neighbors going in and out and down the hall, but if someone approaches my door, the video doesn't start until they're walking away?? It happens every time.
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Mr Phil (@GreenOldParty) reported@ring @ring after tweeting at you I realized you have a toll free number that offers assistance. - They did a fantastic job assisting me w/ordering the replacement part & a separate issue w/setting up a new device.
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Judders (@JuddLane) reported@Hudson61600379 @ring Have had similar experience. I ordered on 13th February, with no sign of products or delivery date. 3 times told I’ve got to wait for products to arrive back at @ring HQ before they can issue a refund or resend items, as they’re missing in transit. 😔
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d madsen (@davidma77507034) reported@tesleen2025 @YNB @ring That response is total BS YVETTE. Listen, do not generalize about any ethnic group. It’s wrong. Hey Tracie, I like Yvette that’s why I was following her but anymore in this country I don’t take garbage that’s obvious garbage from ANYONE. Even if I follow them.
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Marthinus Strydom (@MarthinusStryd1) reported@ring #useless hey Ring. By the time I've managed to complete all the security to view my notification on the doorbell the visitor has already arrive back home and had 2 glasses of wine. I want to be able to log in and STAY logged in as long as I want. And "remember" not working!
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Front St. Finance (@luke4696) reported@ring your **** sucks…. @SimpliSafe is way better. I regret switching at my new house so much. Just trash.
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The Original Pagan (@PaganOrigin) reportedHey @ring Why have you upgraded your entire range - but not the peephole camera? Bit **** for us renters!!!! Can you maybe upgrade this to 4k like all your other cameras?!! Then I’ll buy a new one and replace this one!!
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RiderWriter (@RiderWriterSW) reported@ring is absolutely worthless. Worst apps, no ability to contact a human. #fail
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spursmad (@spursmad5) reportedbeen having trouble with my @ring devices for weeks now… have called and been on web support. Every time they tell me they will come back in 2 days… and guess what?! They don’t… awful customer experience for a system that isn’t working
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Rebecca North (@samjohnsonqqq) reported@ring Wow! Your customer service has gotten terrible. I’ve had your cameras since the beginning. Spent 30 minutes on the phone with no help. Can’t add a user to a new camera. Software is broken!!!!
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knobba (@knobbadinho) reported@ring once again one of my ring devices has gone tits up straight after warranty period has ended. This time floodlight cam strobing , pretty obvious that is a manufacturing issue the amount of complaints.
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Tall or Nothing (@80sculturefan) reported@ring ring 3 video doorbell will not connect to our Wi-Fi after a provider change The indoor chime connected immediately Please advise as to fixing this issue Broadband speed is 150mbps
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Wes (@1wesbell) reported@ring Hello, the doorbell button is no longer working on my device. Can you help?
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Flicks News (@flicksnews) reported@evadnl @ring Having the same issue have been tweeting them, DM them and they won’t even respond any more.
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Kathy Geiss (@kathygeiss_ff) reportedCannot believe how bad the @ring customer support is. I have a defective camera and they refuse to replace it with a similar version and will only replace it with the version that costs $90 less. I wish I had purchased @googlenest cameras for my home.
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Zygi (@ZygiBajor) reportedIs anyone else’s @ring app not working in the UK? Keeps saying there’s no connection available
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Ned Schneebly (@SeanHodgdon) reported.@Ring has the worst 2FA I've ever seen
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vampirepirates (@Vampirepirates) reported@ring That would be great if the thing didn't go offline all the time and then you can't get any help from you guys!
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Marian HF (@MarianHF) reported@ring I can't get on to my account on my laptop. When I click on the login tab all I get is a message "not acceptable". Please advise. Also the contact phone number (UK) is not recognised when I tried to phone you.
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A I S A (@AISA48905976) reported@ring #security app does not complete the mode status change unless you keep the app open throughout the whole countdown. I switched to “away” mode, saw countdown begin, swiped up, locked phone, drove 20 minutes, parked, checked app, countdown continued where it left off bro. Wtf
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Dave Austin (@daustin11) reported@ring is a piece of garbage