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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ring users through our website.
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Online Features (29%)
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Device Failure (21%)
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Sign in (18%)
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App Crashing (15%)
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Errors (10%)
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Website Down (7%)
Live Outage Map
The most recent Ring outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 San Diego |
Device Failure | |
 Toronto |
App Crashing | |
| Cumming |
Device Failure | |
 Islington |
Online Features | |
| New York City |
Device Failure | |
| Commack |
Device Failure |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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Ian Moore
(@idmoore) reported
@ring our chime is flashing blue. The app shows it as disconnected but I can’t get it to reconnect via setup. Help please
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Flicks News
(@flicksnews) reported
@ring I am still having the issues too and no one has followed up with me since the day I raised this yet it seems to be a widespread issue. I have missed numerous people calling to my door as I was not alerted and phone was not at hand. I don’t know what is going on.
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Jixton
(@AboredAussie) reported
@ring how can I get password recovery help?
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Jennifer McGee
(@jennifer_mcgee) reported
@ring I am trying to DM respond but keeping getting a "this looks like suspicious activity" error messages.
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413D3Z
(@413D3Z) reported
Urgh @ring two-factor is really annoying.. I can't turn it off and I'm already locked out of the platform. If I don't have access to my email anymore... how am I supposed to login.
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✩♡ⓙⓔⓢⓢⓘⓒⓐ♡✩
(@Jessii_Mariexox) reported
@squidw0rt @ring Wtf!!! this is not okay!
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Dave McCulloch 🇺🇸
(@dtmcculloch) reported
@swolling_flyguy @ring that's what the trash truck said 🥁
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Greg Kudasz
(@kudasz) reported
@ring I'll cancel my plan before dealing with you on a major issue. Then you won't have to worry about me.
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Shadow Banned! Thanks Elon Musk!
(@AndrewG1701) reported
@dtmcculloch @ring Obesity is a problem in America..stop fat shaming!
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Find you in this Chaotic world
(@trollingthehips) reported
@ring Is there something I need todo to fix so I don’t have to turn off my vpn?
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Matt Hanrath
(@matt_hanrath) reported
@DriveTeslaca @ring Yes this might be a privacy issue but security should be properly prioritized 👍😎
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Tim Hurley
(@Hudsonvalleykid) reported
Neighbor's dog went after a @UPS driver delivering to our house today. Poor guy. They REALLY need to get that vicious think on a strong leash. My @ring filmed it all.
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Jason Nellis
(@jasonnellis) reported
@Jon4Lakers @ring Mine has the Bluey soundtrack on repeat right now. Not bad, but man does it get old.
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Zach Samz
(@ZachSamz) reported
@ring I installed my Car Cam but exterior notifications are not working. My motion sensitivity is set to maximum and interior motion verification is turned off so I should be receiving alerts for outside of my vehicle. Motion frequency is set to frequently. Can someone help?
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Truth
(@Truth33800152) reported
@ring It just took me 50 minutes on the phone with your help line for me to return some of my Ring devices! Why do I have give the serial numbers for every device? I have a Ring account and order numbers, it should be a much easier customer experience than this
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TheArmouredporcupine
(@armrdporcupine) reported
@VerizonSupport One would think it should be plug and play however 3+ hours of frustration say otherwise, I suspect it's a port or firewall issue and I really need a conference call with you and @ring
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Betty
(@Bettywarnedya) reported
@ring Doorbell 3. I just got off the phone with customer service and they again are telling me I need to take the device off of the door. This is absolutely ridiculous. If I would’ve known I needed a pin code I would’ve gotten that and wrote it down before screwing it to the door
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Chrizz
(@Chris117C) reported
@flicksnews @ring Same issues here! Two chimes, both not giving a sound notice when ring video doorbell pro is pushed. Is it a firmware issue? All devices health is good/green also wifi signal values are RSSi 53 or better…
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Flicks News
(@flicksnews) reported
@ring use to do outstanding customer care. Straight to the point, folk who genuinely wanted to listen, help, not faff about & just prolong the problem. My DMs are unreal I’ve given every possible nugget of info, examples, its like talking to a wall. You aint what you use to be :/
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Me, myself and I
(@annonnymoos) reported
@ring your products are great, but your online help pages are rubbish. Not worth the time and effort put someone has put into. There is no 'what if this doesn't work'. It's do this and try this as if you arepecting it to resolve the issue....and the only reason I'm commenting is
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nashtn
(@ajp105) reported
It’s official, I’m gonna have to switch the @ring doorbell! @googlenest is terrible! If I wanted to be able to talk to someone outside I’d have to wait five years for the swirl to stop going around! 👎🏻
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TheArmouredporcupine
(@armrdporcupine) reported
@ring I didn't have this issue with the geeni camera I picked up 2 years ago
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JTiff✨
(@JoiTiffany) reported
Ring camera @ring Can you work on adding a panic alarm? Also pleaseeee separate the notifications sounds so my house being broken into and a missing cat aren't the same😩
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Ganesh Nagarajan
(@ganesh0402) reported
@ring @ring , I have your ****’s for the last 3yrs lately I’m seeing so much of issue from the **** support and some of your customer service agents don’t even understand what your customer says. I tried giving feedback in many ways with no luck. I luv the **** but the service is bad.
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J
(@cdeeg14) reported
**** you @ring and @KnivesOut for using the ring doorbell tone in your commercial. It’s midnight here and the dogs are going batshit wild cuz they heard it on the tv. I cannot undo / untrained them to to know the ring tone. Stop using it in tv commercials! I regret having ring.
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UDIT CHAMPANERIA
(@UDiT_27) reported
@ring not able to subscribe to plan,please help
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Ravi
(@techixir) reported
@jareddipane @Jon4Lakers @ring It depends on your vehicle, I use a splitter and it’s concealed so no risk of anything dangling by my foot. But I can see that to be an issue with some vehicles.
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AccountingNerd
(@Tech1ceTech2ce) reported
@Jon4Lakers @ZacksJerryRig @ring They can use GPS for speed. It sounds like a security nightmare if they are allowed access to OBDII ports. Not only do we have to worry about automakers securing vehicle tech, now we have to worry about dash cam providers too.
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Nasir Malik
(@nasir_malik) reported
@flicksnews @ring Same issue here in 2 different houses, and ring won't admit they have issues. How can 2 different houses have the same issues. Customer services didn't care really when i spoke to them, I'm still waiting for the higher technical department to get back to me for the past week.
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Flicks News
(@flicksnews) reported
@nasir_malik @ring It’s so annoying and @Ring do not seem to be doing anything about it or even acknowledging it is an issue.