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Ring status: device issues and outage reports

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Full Outage Map

Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.

Problems in the last 24 hours

The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Ring users through our website.

  • 60% Device Failure (60%)
  • 20% Online Features (20%)
  • 20% Website Down (20%)

Live Outage Map

The most recent Ring outage reports came from the following cities:

CityProblem TypeReport Time
Paris Website Down 14 days ago
Addlestone Device Failure 17 days ago
Newham Device Failure 1 month ago
Port Orchard Online Features 2 months ago
Morecambe Device Failure 3 months ago
Greeley Errors 3 months ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ring Issues Reports

Latest outage, problems and issue reports in social media:

  • bandonationbank
    bando (@bandonationbank) reported

    @ring created & implemented movement detection / facial rec using AI to notify you in real time via push notif. ie: “person walking by front door” or “armed man holding weapon trying to break in.” & Ring was like, yeah…. we gon charge extra for this ****. pay more. more safe

  • AnusOfDoom
    DonutOfDoom (@AnusOfDoom) reported

    @joegarra61 🚨🚨🚨 My neighbour barracks for the Dons and 3 weeks ago I caught her on my @ring doing a girthy **** 💩on our doorstep so I’ve little to no sympathy for Don fans at the minute. 🙄 They’re filthy animals imho🎯

  • RuthHal84018141
    Ruth Hall (@RuthHal84018141) reported

    @ring fix your Neighbors App! We are tired of people sending messages at 2am about their internet not working. It's not a Safety concern, and there's no way to report people who do that. They treat it as a chat feature.

  • speppers69
    🇺🇸speppers69🇺🇸 (@speppers69) reported

    @ring "Neighbors" disappeared in app. Not just my phone. All family members and additional devices having same issue.

  • BuiltOnSoles
    HealinNRealTime (@BuiltOnSoles) reported

    Hey @ring could really use your help! Love your products, advocate for you to so many neighbors. However recently having a handful of issues and no matter what I do to trouble shoot, not working. Getting zero notifications from out front door and to front yard camera. Plz help!

  • semarshall2007
    Shane Marshall (@semarshall2007) reported

    Piece of **** @ring can’t event ******* record any ******* thing worth using unless it’s for there ******* use.

  • Alexi2088
    Alexi atherton (@Alexi2088) reported

    @ring Three calls. Three different advisers. Around 25 minutes on each call. Three terminated calls before my issue was resolved. That’s over an hour of my time wasted with nothing to show for it. Easily some of the worst customer service I’ve ever experienced.

  • Williamsfam7
    Williams fam🐊 (@Williamsfam7) reported

    @ring Customer service is terrible!

  • TailgateBurgers
    Burger (@TailgateBurgers) reported

    My @ring camera doesn't pick me up pulling into the driveway, but if someone rides a bike or walks down the road it lets me know. Technology, man.

  • DankNDerpyGamer
    Dank 'n Derpy Gamer (@DankNDerpyGamer) reported

    @_watermorgue @peterjhasson @ring So they are wrong, and it's just a fad because you don't understand how nuance works, and make assumptions about the "whole" of those opposed to Flock? And that is supposed to win an argument? Holy **** logic, Batman!

  • MAZEHUD
    Maze (@MAZEHUD) reported

    @ring has got the worst customer service ever. The reviews speak for itself. Look at the X replies. Also, look into your Privacy rights you. Very concerning!!!

  • FixUrBallMark
    CMurphyGolf (@FixUrBallMark) reported

    @AlecBurnsGolf @ring Had a similar issue - QR code stated that the camera had already been issued to another person.

  • The_ChrisBryant
    Chris Bryant (@The_ChrisBryant) reported

    @ring - just "chatted" w/ your AI chatbot for 15 minutes trying to fix something. It couldn't help so directed me to a live person - but the system is asking me what I need help with. It's 2026, these things need to talk to each other so we don't have to repeat everything. 🙏

  • jeremyabreu
    Jeremy Abreu (@jeremyabreu) reported

    @ring is your app down? Won’t open for me or update

  • GeorgeWill2324
    George William (@GeorgeWill2324) reported

    I knew I didn't like @ring but now it's confirmed. Wife and I were logged out of the app. We're trying to sign back in but it's not sending the verification code at all. What does the FAQ say? If you're having trouble signing in, try signing in

  • Helen_D_Snow
    Helen D (@Helen_D_Snow) reported

    @amazon @ring I am writing to request assistance with a long-standing technical issue affecting my Amazon account. For several months (possibly close to a year), I have been completely unable to use the Customer Service Chat feature. Every time I attempt to start a chat, I receive the following error message: “Sorry, it looks like we hit a snag. Please select Try chat again. If you see this message again, you can try another help option.” This problem occurs consistently: On every order, not just a specific one. In the Amazon mobile app. Repeatedly over many months. Selecting “Try chat again” never resolves the issue. Because this has persisted for such a long time, I believe it may be related to my account or a backend technical issue rather than a temporary system error. The inability to use Customer Service Chat has made it very difficult for me to contact Amazon whenever I need assistance. I would greatly appreciate it if your technical team could investigate my account and restore my access to the Chat service. I have already contacted Customer Service multiple times regarding this issue. Unfortunately, the problem has never been resolved, so I am reaching out to your Executive Customer Relations team in the hope that it can be investigated by the appropriate technical team. If any additional information, screenshots, or account details are needed, I would be happy to provide them. Thank you very much for your time and assistance. I have always appreciated Amazon’s customer service and hope this issue can be resolved. Attached is a screenshot of the error message for your reference.

  • JDarr2113
    Kree_ (@JDarr2113) reported

    Now that @ring has partnered with flock I will be getting rid of my doorbell and 2nd camera. Poor choice to partner with criminals @ring

  • TotalRecall9
    Jeremiah (@TotalRecall9) reported

    @amazon @ring I'd say it's staged because.. 1) It's not hot as hell. 2) He's not rushing around on an overburdened route. 3) He has time enough to fix the flag but not a couple of seconds to walk on the sidewalk? Amazon posts this, but they treat their delivery drivers like expendable crap!

  • The_other_Yash
    Yashvardhan Goenka 🇮🇳 (@The_other_Yash) reported

    @ring Hi Ring Support Team, I am writing to request urgent assistance with my Ring account. I have been completely locked out and am unable to log in despite multiple attempts over several days. Here is a detailed summary of the issue: (CHECK DM. I've mentioned the issue.)

  • scooter_ames
    Scooter Ames (@scooter_ames) reported

    @ring #Ring customer support is the absolute uckfing WORST!

  • nl_siba
    siba (@nl_siba) reported

    @akinyi__wendy @b1ackd0t Honestly, you haven't invented **** your so called invention is already in the market @ring

  • LouisFerreira
    Louis (@LouisFerreira) reported

    @therealDeFlock @ring @HomeDepot wtf is that…

  • HonkyPlease
    🇺🇲*****, PLEASE!🇺🇲 (@HonkyPlease) reported

    @amazon @ring WHAT ******** IS THIS!!!

  • achskomara
    Dr. Kevin O'Mara (@achskomara) reported

    @ring help!

  • thomasFreader
    Tom Reader (@thomasFreader) reported

    @AlecBurnsGolf @ring Sometimes things go wrong, nobody is immune from system errors. How they respond in problem solving is the point at which disappointment might be justified.

  • logosteel
    logan (@logosteel) reported

    Hey @ring ! On the old doorbell 2, it seems the UV screen has cracked and fallen off. Photos and videos are serviceable, but bad. Any support on this issue?

  • Rob_D_Wilkens
    Rob Wilkens (@Rob_D_Wilkens) reported

    @ring Okay - There was a lot going on yesterday and I was frustrated - I apologize for my reaciton - however, I resolved the issue by setting up a VPN. Without the VPN (using AT&T's wireless home internet service) it was failing,. Solved.

  • AnusOfDoom
    DonutOfDoom (@AnusOfDoom) reported

    @AFLcomau 🚨🚨🚨 My neighbour barracks for the Dons and 3 weeks ago I caught her on my @ring doing a girthy **** 💩on our doorstep so I’ve little to no sympathy for Don fans at the minute. 🙄 They’re filthy animals imho🎯

  • eddy_3y4
    Eddy (@eddy_3y4) reported

    @sabucci_84 @ring @ring im experiencing the same as Sabrina mentioned, I cannot see the snapshot between activities. Do you have any update about this issue?

  • RickerDaniel19
    Daniel Ricker (@RickerDaniel19) reported

    @ring you have too many options for cameras. The app says newest or 2nd gen or newest model. Make the numbers more clear or help differentiate your products. Trying to choose and it’s way too complicated.