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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ring users through our website.
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Online Features (29%)
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Device Failure (20%)
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Sign in (18%)
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App Crashing (15%)
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Errors (10%)
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Website Down (8%)
Live Outage Map
The most recent Ring outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Chicago |
Sign in | |
| Charlotte |
Device Failure | |
 Manchester |
Device Failure | |
| Laurelton |
Website Down | |
| Meridian |
Online Features | |
 Sevilla |
Online Features |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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old woman
(@shaniat89456347) reported
@MagicalBombFB @ring And they always send you some canned bs when you try to get any help. Yeah Ring technology is very 1990.
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Haiyan Liu
(@HaiyanLiu16) reported
@ring I just called again, and the agent was rude and just asked me to WAIT! He won't even ask the billing department to communicate with me! This has been the worst customer service experience I have ever had in my entire life!!!!
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Cale D. Hawley
(@cdhawley) reported
@ring having trouble viewing video history and opening a live feed. Phone signal and signal to the ring device are both strong. This happens more often than it should. What is it again that I’m paying for?
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dont start
(@happyda65189121) reported
from
Firhouse, Leinster
App website down ? @ring
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Haiyan Liu
(@HaiyanLiu16) reported
@ring It's been more than 96 hours since I called and the agent escalated the issue to your billing department, and I was promised to receive a confirmation email about the progress, however, I have neither got my refund nor received any email about the process.
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Hunter Dorriety
(@Kenathon) reported
1:15 on the phone with @Ring support. Helpful support team but terrible company policy. Was ghosted by support a year ago, let it go since I still had most functionality. Now with an unresponsive doorbell all I was offered was 35% off. 10/10 would not recommend. #thanksamazon
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J D
(@ghostbuster9999) reported
@ring Another week with hundreds of notifications with no people even though People Only Mode is enabled. I have been patiently waiting for a resolution for months. Will anyone ever help me or is your only solution for me to stop being a Neighbor?
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gorgeous gorge
(@gfla) reported
@ring Wel, reinstall did not solve the problem. There is still problem connecting to WiFi and my speed test is 224mbps
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Way❣️
(@trickyWayy) reported
Why tf did @ring take my video down😡 talking bout he a kid ok and he a kid that peed on my porch🙄 his momma needed to clean it ******** up!!
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Eric Joseph
(@emjoseph71) reported
@USPS @USPSHelp fingers crossed nothing in my packages are broken. I was able to see on my @ring camera that your employee walked up, dropped them and just let them fall where ever.
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⚡ Haley ⚡
(@UghHaley) reported
@_xjdot @ring I've been wanting to get once since my house got broken into last year! now might have to be the time 😭
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KCapone.
(@KaylaAlcapone) reported
@trickyWayy @ring What you mean took it down? From your camera?
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Jer
(@sirjray) reported
Tried to contact @Ring customer service about my BS video doorbell... Took 10 minutes to get through the automated system and to the chat, only for the chat to tell me they can't help and I have to call 🙄
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David Cox
(@neurobongo) reported
I have @ArloSmartHome cameras at my home, and they are garbage. Any recommendations on alternatives? Is @ring any good?
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John Babayka
(@JBabayka) reported
@ring It’s the same issue every other person is having with the ring pro - freezing video, video jumping or no video at all. I wish I would’ve done research and known this before I purchased it. I would never have bought the pro
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spooky
(@spooky40331361) reported
I'm regretting my @ring purchase and subscription more every day as it often fails to connect to the video feed and live feed during event activity. It's so bad the only reason I have to pay for the subscription is because by the time I can connect, the event is over.
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Jon Birk
(@jon_birk) reported
@ring NO BECAUSE YOU NEVER FIX THE PROBLEM. ITS ALWAYS THE SAME BULLSHIT. TURN THIS OFF, TURN THIS OFF GARBAGE TECH SUPPORT. I HAVE SPENT HOURS ON THE PHONE WITH YOUR TECH SUPPORT ONLY TO BE RIGHT BACK HERE WARNING PEOPLE NOT TO BUY YOUR GARBAGE.
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John Huckle
(@JohnHuckle8) reported
@ring How come Ring do not answer my question but will answer everyone elses, please help Ring....
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beny
(@benylevy) reported
DO NOT BUY a doorbell from @ring. There's a battery in it that can go bad. You can hire someone to check the transformer, but end up needing to replace the unit. You can replace unit and still need to hire someone. But a replaceable battery to spend $2.50 instead of $500+? Nope
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Sarah Mead
(@TheSmeadster) reported
@ring I've sent 2 DMs already and both times you tell me to ring customer support. Who then tell me they've no news on when the bug in the latest update will be fixed. I know I'm not the only one with this problem. What is the story with the bug??
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c.h
(@ch44345188) reported
@ring Good afternoon I wonder if you can help me. On the doorbell the two screws that attach it to the wall they are not staying in as the fixings have come away from the doorbell is this under warranty please.
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Kavols
(@Drmpsey) reported
@TwitterSupport cashtag $RING mixing with doorbel @ring in search results could you fix it please... 🙏🤞
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Nick
(@FellowNick) reported
@ring Hey I keep getting streaming error when trying to view the live view of my ring and I didn’t get a notification when someone walked by.
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Jen Rodrigues
(@jenannrodrigues) reported
@ring I need to return a ring door bell it’s not working when I place my order number on the site. Help.
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Hari Trivedi
(@hari__trivedi) reported
@ring So I’ve been waiting over a week for a delivery that I’ve fully paid for. Found out yesterday that the products have not even dispatched. Instead of sorting out the problem quickly, Ring decide to make me wait another 48 hours before I can get an update.
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DZTAI Robert Alvarez
(@dztlegend) reported
Worst thing about @ring is the neighborhood alerts cause you stupid idiots don't know the fn difference between fireworks and gun shots. A boom is a firework. When you post a boom noise was gunshots I'm like you've never shot a gun or been at a location where shootings occur.
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Sam ❤ Self
(@samanthaself) reported
@BirchboxUK Hermes are delaying my box delivery. From previous experience I doubt it will ever arrive. Our @Hermesparcels driver is terrible! Always claiming he's attempted to deliver but we know he hasn't as we use @ring 🙄 Can you pls advise?
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Jen Rodrigues
(@jenannrodrigues) reported
@ring installing the ring doorbell and it’s not picking up my wireless internet service. Help.
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John Huckle
(@JohnHuckle8) reported
@ring can anyone help please, why do the notifications NOT work on my doorbell app?
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Skin Care Bully
(@CruzanChoklate) reported
@ring Hey, my ring chime pro keeps blinking blue. This the second time it went offline today. I’m not sure what’s going on.