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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ring users through our website.
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Device Failure (32%)
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Online Features (21%)
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App Crashing (15%)
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Errors (14%)
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Website Down (11%)
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Sign in (7%)
Live Outage Map
The most recent Ring outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Batley |
Online Features | |
 Chicago |
Device Failure | |
| New York City |
Sign in | |
| Jacksonville |
Online Features | |
| Tavistock |
Device Failure | |
| Everett |
Device Failure |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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Jesús Cruz
(@jesusmisanador) reported
@ring Is Down #Ring #RingisDown #Ringoutage
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888888
(@england88888) reported
@johnlestrange @ring Mines not working. I also logged out of my account to try and give it a refresh but now it wont let me log back in or do anything!
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Taunya TB
(@TtBJalBPpB) reported
@ring ~ maybe put something up on your social media regarding the systemwide outage so customers don't waste time deleting/reinstalling the app and such, trying to solve what they assume is a problem with their individual setup...
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Kenny Ooi
(@ko993c4s) reported
@MercifulWisdom @ring I agree - it’s a very condescending style of message and from past experience you will get the same robotic response for the length of the outage... don’t expect any more
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Mark Jupe
(@mjupe67) reported
@tonyblackburn @ring Mines not working too
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Martin Weedall
(@martinw2000) reported
@ring Really poor communication around the issues today and tonight. Would help massively if we as your customers were kept updated and informed ! Really poor this. #communication #customerexperience
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Pascal Clarkson
(@nateu) reported
@ring trying to create an account so I can do the setup of my device. Something didn’t work. Can’t login nor reset password. What should I do?
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chris ford
(@chriscford) reported
@JAliceburg @BoondockGt @ring Mine keeps trying to send verification codes via text at login and failing. Sounds like everyone around the world is having the same issue.
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Colm Gordon
(@Colm1984) reported
@ring Worst devices I've ever purchased. Load of rubbish
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kim Wright
(@creamcakekim) reported
@schmassidy @ring massive outage apparently
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MUZZY M
(@MUZZYM) reported
@IanCockerill2 @ring Yes it’s down but RING failed to notify customers despite knowing the least they could have done was put a msg out rather than customers messaging with there network/router/ring device & the app ... wasted over an hour of my time then 30min wait on call to get tro. I am In UK
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J 🎄
(@_itsjp) reported
So I bought a @ring doorbell and installed it today... and it’s not working? Knew I should have gone with @googlenest 😌
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mousa
(@gogators431) reported
@ring @josh85080906 Yeah fix it ! Or come pick up my equipment you just sent me
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Gary Barbear 🐻
(@gary_barber) reported
@Turn2015Up @ring I have now subscribed to outage notifications. It's still a **** first day as a Ring customer. It's not boding well for the future.
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Kishan Raja
(@kishanraja26) reported
@ring @ring_uk doorbell not working and can’t sign in! #fixit #ring #down
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Shapeshifter
(@RoxFarsi) reported
@DanHewitt_ @ring Yep, their phone & site is down completely, attempted verification 8 times, cannot login
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John L'Estrange
(@johnlestrange) reported
@england88888 @ring Yeah, I think the whole system is down.
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🏴☠️SB-NQY 🇬🇧
(@simoncp3) reported
@ring Absolute **** show.. Allowing customers to find out for themselves instead of proactively contacting them... 5 hours amd counting..
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Gray Tumbler
(@twerkzillaa) reported
@schmassidy @ring Down all over. Website won't even let me log in
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Frank Holzkamp
(@FrankHolzkamp) reported
After a nearly 6 hour outage with @Ring I'm able to access my accounts. There must be a CEO statement, public RFO (Reason For Outage), and plans to prevent this in the future. #MakeThingsRight #CX #CustomerExperience
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hantonie
(@Devidepodo) reported
@ring_uk @ring thanks just bought your product and can’t even install it as your whole stuff is down. That’s sound promising seams that I wasted some money if you can’t resolve an issue like that it’s been like 8 hours !!!
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Pat39Chevy
(@Pat39Chevy) reported
@ring My cameras have been down ALL DAY. Would be nice if @ring would post SOMETHING about what's going on. SMH
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🌊🆘Warp Asylum🆘🌊
(@AsylumWarp) reported
@ring got a dilemma. My wife set the ring alarm for away when she left this morning before your system went down. now that she's on her way home she will not be able to turn it off , question will the alarm go off when she opens the door
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MUZZY M
(@MUZZYM) reported
@lmnop88 @ring Yes it’s down but RING failed to notify customers despite knowing the least they could have done was put a msg out rather than customers messaging with there network/router/ring device & the app ... wasted over an hour of my time then 30min wait on call to get tro. I agree with U
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Gingie S. Pumpkins
(@VelvetMcIntyre) reported
.@ring I keep getting an error message saying the battery door of my spotlight cam is open. I just checked, opened, closed, still getting the error. I have it in a silicone cover for extra weatherproofing, so this seems to be a software error.
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Anna Ambler
(@annaambler) reported
@stutheyido @ring Mine went down at about 3.30 I think. Spent ages resetting everything and then found it wasn’t just me!
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Peter M
(@pooky2483) reported
@ring How about a status update regarding the current outage. I had just installed my new RVD3+ and then the gremlins paid me a visit. You don't just owe it to me, but the many thousands of others who have a Ring product...
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l.iam🏳️🌈👬
(@Liammanning2u) reported
from
Dudley, England
@ring do you have fix as I can't log in to check on my house and pets
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ConservaTweet
(@C0nservaTweet) reported
@ring is still down and out many hours later. No updates, no progress, no status report other than "we're investigating". Piss-poor performance. Join us in the 21st century and give some updates @ring
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Turn Up
(@Turn2015Up) reported
@gary_barber @ring I agree since o cannot complete my setup and install. Are they working through thanksgiving? I hope they have identified the issue and not still investigating.