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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ring users through our website.
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Device Failure (29%)
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Online Features (21%)
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App Crashing (17%)
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Errors (13%)
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Website Down (11%)
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Sign in (10%)
Live Outage Map
The most recent Ring outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Slough |
App Crashing | |
| City of London |
Errors | |
 Port Orange |
Online Features | |
| Rochester |
App Crashing | |
| Kansas City |
Device Failure | |
| Waterford |
Device Failure |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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Martin Weedall
(@martinw2000) reported
@steveeddiecross @ring Yeah I have the same issue @ring
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DJ El Prezidente
(@ElPrez216) reported
@ring service us down guys should let customers know. I spent an hour rebooting internet etc b4 I found this out!
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Rhiannon Goodall
(@softpetals) reported
@ring hey there is there an issue I can't access my doorbell or my account 🧐
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rick harrison
(@rickhsells) reported
@ring FIX YOUR APP!!!!
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Rory
(@Rory49225142) reported
@ring why is the ring app not working. Is giving me an error about location. There is no issue with this. Whats going on
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Toni
(@PatriotDinosaur) reported
@DanHewitt_ @ring Yes and I cannot login on their login page via my pc either. Hard to trust a security company that disallows you to see your own cameras and history despite having paid for their comprehensive plan a year in advance!
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Website Marketing
(@website_houston) reported
@ring services and servers are down. Jamie Siminoff, it’s time to fire or retrain your staff. 3rd time in 2 months. Can’t access video. Probably hacked again! #ring #hacked $RNG
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Paul Theroux (18+)
(@mapault) reported
@ring Something went wrong server response 503 error service unavailable
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oh_look_Shiny
(@oh_look_shiny) reported
@AmazonHelp Please can someone help @ring
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Freddie
(@13freddie13) reported
@jhellyer312 @ring Your an absolute joke i have never know such a **** product absolute disgrace
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Jeff (and sometimes Kyle)
(@Kyle2009HD) reported
@snakeeyes311 @ring Same issue for me. Located in CT
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A I D A
(@aidaworld) reported
Please sort your issues ASAP , it would be nice to send an email advising you have problem with the system @ring
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William Morris, not the agency.
(@willmofo313) reported
from
Farmington Hills, Michigan
@AmazonHelp you guys have any idea what the issue is between you guys and @ring right now?!?!
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Clive Hough
(@clivehough) reported
@DanHewitt_ @ring Struggling to set up an account. No help available. Not impressed.
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Cheese Whistle
(@CheeserMcstink) reported
@BernholzJ @ring Seriously, like you - I can't do a single thing. This isn't a singular issue either. It seems like every single day I have issues with terrible video quality, especially at night - as in you can't see more than a foot away from my front door, and constant "Mode" errors.
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Turn Up
(@Turn2015Up) reported
.@ring when will service be restored? Or is everything okay? Not able to call or login to my account.
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Carmine Valentino
(@cvalentino3) reported
@DanHewitt_ @ring This is exactly why I wish that they would enable direct feed access on the local network and not have to pull down the damn feed from their servers every time.
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Wauwel / Rein Bijlsma
(@ReinBijlsma) reported
Bought my first @ring 3 video doorbell yesterday evening. Refitted it this afternoon, did a reset ( because it stopped working ) and now the whole #Ring-site seems to be down, nothing is working anymore...😱 #Netherlands
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Jason Haus
(@Jclay95) reported
@ring obviously unable to help now, but also my ring doorbell outdoors is so quiet, no one can hear me, it used to be loud? I've reset device and followed online help, but still no luck
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keith
(@Top_Gooner68) reported
@ring come on RING whats the issue has the server failed as app is not working .its a security device that is not working
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Rochelle Green Lopez 🌻
(@RO2108) reported
@ring I am unable to log in or view my ring cams, I see by all the tweets and replies, you're having a major outage 🙄 is there an eta?
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Jason Haus
(@Jclay95) reported
@ring @JoddskiS mines the same? assuming its ring in general is down?
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Danny Muniz
(@dannymunizusa) reported
@rebelrouser29 @DanHewitt_ @ring Me same, just installed yesterday and today it's down
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Jon
(@JonnyG101) reported
@Chelsea_ej @ring Thanks, what a nightmare!
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PJ Morgan
(@PJ32UK) reported
@DanHewitt_ @ring Both mine are broken this afternoon, can’t connect
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John Wilson
(@JohnWil97485880) reported
@ring Same here - ive 4 cameras and theyre all down
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Bobby Bardow
(@artayu86) reported
@Aralar96 @ring This is the first issue I have had with Ring in the almost two years I have had it. My desktop app has never worked though.
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Clive Hough
(@clivehough) reported
@ring new doorbell arrived. Cannot set up app. Are you systems down? Help not working.
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L
(@laurenigd) reported
@ring @ring_uk please fix the issue of the app saying it couldn’t detect a location and the issue of people not being able to log in again due to a failure after putting in the verification code!
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Tony Marques
(@theonlymarques) reported
@raheemyh @ring @ring_uk Yep same here in Toronto all down