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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Problems in the last 24 hours
The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ring users through our website.
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Online Features (28%)
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Device Failure (21%)
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Sign in (18%)
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App Crashing (15%)
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Errors (10%)
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Website Down (8%)
Live Outage Map
The most recent Ring outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| App Crashing | ||
| Website Down | ||
| Online Features | ||
| Sign in | ||
| App Crashing | ||
| App Crashing |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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Bret Bowlby
(@BowlbyBret) reported
@Ring Get your **** together. Entire ring service is screwed right now, can't login, can't access cameras. This is the problem with systems that are locked down to "Cloud" services. Give the owners the ability to take the damn devices offline and put it on their own local net.
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pile of shit.
(@kcdrummergirl) reported
@ring your customer support sucks. No email. Your US number isn’t even a real number. You can’t even chat with a human. You can’t even chat in general!!! How are we supposed to get help????
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Paul Nugent
(@rednugget) reported
@AshishR53255555 @ring The system is down all across the UK.
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Purvi Jhalla
(@MissPJhalla) reported
@ring why am I having a streaming error when all my internet connections are fine? Can’t go to live mode and can’t even check device health! Help
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Amjid Khan
(@akhan999) reported
@Orton_James1 @ring Holy crap that’s bad.
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NSunshine
(@NSunshine74) reported
@ring dashboard won’t load and can’t see live view just circles or says streaming error. Also when I disarm my rings notifications still go off. I even updated my app. Please correct
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Stephen Callan
(@stephencallan) reported
@ring your entire service is still down (for the last 5 hours at least). Can't login intl the app and therefore can't use the product at all. Complete Joke! And no mention of this on your twitter feed at all
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Princess Nicole
(@NicoleKies) reported
@RiannaBucks @ring You can’t get to device health because their system is currently down.....
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Aimee Levasseur
(@vassa987) reported
@ring my app locked me out! I can't see my cameras. HELP!!
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Eric Williams
(@cyrbones) reported
@UncensoredAmer4 @ring Appears to be down!
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Princess Nicole
(@NicoleKies) reported
@RiannaBucks @ring You can’t get to device health because their system is currently down.....
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David Demarche
(@DavidAlbogas) reported
@davecG60 @ring Yeah still down mate, has been for a few hours now. Can’t access the live feed or any of the history
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Ashish Rai
(@AshishR53255555) reported
from
Ilford, England
@ring #RingDoorbell Ring floodlight camera seems to have stopped working. Resetting the device doesn’t work either. The motion sensor lights is the only thing which seems to work.Does anyone else facing the same issue?
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Habib
(@Habib_H86) reported
@ring_uk @ring I've only had the Ring Doorbell for 2 days and already your app has gone down and I cant connect to the doorbell. Not really giving homeowners peace of mind and security is it Ring?
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pile of shit.
(@kcdrummergirl) reported
@ring like seriously what kind of company posts a number online that says call this for help just to get Verizon to tell me the number does not exist???? Fake *** company give me my money back
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jee.112
(@jvp_van) reported
@iamryanodonnell @ring yes down for 4 hours already
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Jon Hollar
(@hollar_jon) reported
@ring wow...outage has lasted, for me, well over 5 hours now. Concerning.
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Ashish Rai
(@AshishR53255555) reported
from
Ilford, England
@ring #RingDoorbell Ring floodlight camera seems to have stopped working. Reading the device doesn’t work either. The motion sensor lights is the only thing which seems to work.Does anyone else facing the same issue?
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IamPuppsy
(@Jacksonthehusky) reported
@FlynnTheRescue @ring Yeps ! It’s broken and I think someone is at the door every time !!
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Stephen Harrison
(@BookSwapSteve) reported
@JRansomWright @ring Sorry, I follow a mix of techie people and 3D printing people, and assumed you were in the first set! When Amazon have a bad day generally half the internet goes with it so your ring probably isn't the only thing you'll have issues with.
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david taback
(@david_taback) reported
@ring i had your service for awhile now and lately you seem to be going down every few days. Do I need to switch to another camera system. Yours seems to keep going downhill.
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Amjid Khan
(@akhan999) reported
@Orton_James1 @ring Ring is currently down huge outage.
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Ric
(@landwomble) reported
@hellopandapoo @ring Mine is down. Unable to connect or MFA
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Dave Carrington
(@davecG60) reported
Anybody else's UK based @ring devices not working? #ring #RingDoorbell
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Eric Williams
(@cyrbones) reported
@UncensoredAmer4 @ring Appears to be down!
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Ashish Rai
(@AshishR53255555) reported
@DanHewitt_ @ring Ring floodlight camera stopped working as well.. spent 1 good hour trying to re-install the app, reconfigure the cam .. still the only thing working is motion sensor light. @ring hope you fix it soon.. was planning to buy another one on Black Friday sale but this has put me off.
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Maria 🧚🏻♀️
(@Mia_Cluer) reported
@davecG60 @ring Someone in my local fb group has said there’s a national outage 😳
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G Bell
(@redbarman) reported
@ring is down, quite unhelpful when even the chime stops working cause of this. Not a problem with other wireless door bells...
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hang-out/sidmouth
(@hangoutsidmouth) reported
@ring I understand there is an outage I’m in the UK and it’s forced my floodlight cam to stay on . It’s upsetting the neighbours a little can I switch the light off manually, normally I can do on the app but it’s just staying on
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krashdown
(@_krashdown) reported
@ring I know it’s not a good look to have a tweet on your profile revealing that your service isn’t 100% reliable, but it’s incredibly frustrating for your customers to have to look through your mentions to see they aren’t the only ones having an issue accessing their cameras.