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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ring users through our website.
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Online Features (29%)
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Device Failure (20%)
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Sign in (18%)
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App Crashing (14%)
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Errors (10%)
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Website Down (8%)
Live Outage Map
The most recent Ring outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Dunbar |
Errors | |
 Zürich |
Sign in | |
| Zürich |
Online Features | |
| Chicago |
Sign in | |
| Charlotte |
Device Failure | |
 Manchester |
Device Failure |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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Princess Nicole
(@NicoleKies) reported
@RiannaBucks @ring You can’t get to device health because their system is currently down.....
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juan
(@johnny1978ad) reported
@neilmartin83 @richard7smith @ring Worldwide problem it seems
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Eric Williams
(@cyrbones) reported
@UncensoredAmer4 @ring Appears to be down!
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Amjid Khan
(@akhan999) reported
@Orton_James1 @ring Holy crap that’s bad.
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Princess Nicole
(@NicoleKies) reported
@RiannaBucks @ring You can’t get to device health because their system is currently down.....
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ThatGuyRich
(@ThatGuyRichAFC) reported
@Saltcreek94 @ring The app is down, everyone has the same issue.
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Amjid Khan
(@akhan999) reported
@Orton_James1 @ring Ring is currently down huge outage.
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Ric
(@landwomble) reported
@hellopandapoo @ring Mine is down. Unable to connect or MFA
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Paul Smith
(@jocky66) reported
@ring Thanks for no response on any platform, Only found out from down detector.
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Maria 🧚🏻♀️
(@Mia_Cluer) reported
@davecG60 @ring Someone in my local fb group has said there’s a national outage 😳
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pile of shit.
(@kcdrummergirl) reported
@ring your customer support sucks. No email. Your US number isn’t even a real number. You can’t even chat with a human. You can’t even chat in general!!! How are we supposed to get help????
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Eric Williams
(@cyrbones) reported
@UncensoredAmer4 @ring Appears to be down!
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G Bell
(@redbarman) reported
@ring is down, quite unhelpful when even the chime stops working cause of this. Not a problem with other wireless door bells...
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Habib
(@Habib_H86) reported
@ring_uk @ring I've only had the Ring Doorbell for 2 days and already your app has gone down and I cant connect to the doorbell. Not really giving homeowners peace of mind and security is it Ring?
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NSunshine
(@NSunshine74) reported
@ring dashboard won’t load and can’t see live view just circles or says streaming error. Also when I disarm my rings notifications still go off. I even updated my app. Please correct
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krashdown
(@_krashdown) reported
@ring I know it’s not a good look to have a tweet on your profile revealing that your service isn’t 100% reliable, but it’s incredibly frustrating for your customers to have to look through your mentions to see they aren’t the only ones having an issue accessing their cameras.
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Stephen Harrison
(@BookSwapSteve) reported
@JRansomWright @ring Sorry, I follow a mix of techie people and 3D printing people, and assumed you were in the first set! When Amazon have a bad day generally half the internet goes with it so your ring probably isn't the only thing you'll have issues with.
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Ashish Rai
(@AshishR53255555) reported
from
Ilford, England
@ring #RingDoorbell Ring floodlight camera seems to have stopped working. Reading the device doesn’t work either. The motion sensor lights is the only thing which seems to work.Does anyone else facing the same issue?
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Dave Carrington
(@davecG60) reported
Anybody else's UK based @ring devices not working? #ring #RingDoorbell
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David Demarche
(@DavidAlbogas) reported
@davecG60 @ring Yeah still down mate, has been for a few hours now. Can’t access the live feed or any of the history
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Chris Pepe
(@chrispepe1) reported
@Born2BeLively @ring My ring doorbell camera is CONSTANTLY having some sort of issue. Really not happy with it compared to my old google nest camera.
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IamPuppsy
(@Jacksonthehusky) reported
@FlynnTheRescue @ring Yeps ! It’s broken and I think someone is at the door every time !!
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20Jan2021🌞💙
(@BJLass) reported
@ring How? You freaking app has been down for 4 hours!
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hang-out/sidmouth
(@hangoutsidmouth) reported
@ring I understand there is an outage I’m in the UK and it’s forced my floodlight cam to stay on . It’s upsetting the neighbours a little can I switch the light off manually, normally I can do on the app but it’s just staying on
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Jude
(@RaiderJude) reported
@ring has by far the worst customer service. DO NOT BUY A RING DOORBELL! There are better options!
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Groover
(@Groover88906719) reported
@ring Can't even login on the website
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Aimee Levasseur
(@vassa987) reported
@ring my app locked me out! I can't see my cameras. HELP!!
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Purvi Jhalla
(@MissPJhalla) reported
@ring why am I having a streaming error when all my internet connections are fine? Can’t go to live mode and can’t even check device health! Help
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Stuart Haigh
(@Haigh59Stuart) reported
@ring paid a **** load of money for a doorbell that does not work and when i try to call they hang up on me. **** company
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david taback
(@david_taback) reported
@ring i had your service for awhile now and lately you seem to be going down every few days. Do I need to switch to another camera system. Yours seems to keep going downhill.