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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ring users through our website.
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Device Failure (29%)
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Online Features (21%)
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App Crashing (16%)
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Website Down (13%)
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Errors (12%)
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Sign in (9%)
Live Outage Map
The most recent Ring outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Lewisville |
App Crashing | |
 Nottingham |
Website Down | |
| Chicago |
Device Failure | |
| Nottingham |
Website Down | |
| Slough |
App Crashing | |
| City of London |
Errors |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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CONZ™
(@cdotconz) reported
@ring_uk @ring I can’t log in on my phone. I can’t log into my account online because verification code doesn’t work. Can you fix this?
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~1
(@MrDeraney) reported
@ring Its astonishing how bad your Customer Service can be. 1 Hour on Hold, 45 Mins on Hold on Chat. For a Security Company.
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Benjamin Fiset-D.
(@BennyDiamond) reported
@ring After a week an multiple promises made by Ring to resolve my issue, it's still not working. I'm removing my Ring devices and returning it to the store.
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Debbie Kitzke
(@DKitzke) reported
@ring help. My phone dashboard won't load (tried ALL morning), and your website will not let me log in. How do I get my security cameras back on line?
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Liz Schunke
(@LSchunke_21) reported
@ring This is the first time I have dealt with an outage this bad. Couldn’t see my battery percentage, can’t get into device health, Logged out of my app, reset my phone, and now I can’t log back in. It will not verify my account. I can’t do anything. This is absolutely unacceptable.
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Galvin Kunar
(@Galv1) reported
@ring I've removed the doorbell completely after re booting WiFi and trying in vain to reconnect. A simple email or text notifying us there was a problem would have been cerebral
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CONZ™
(@cdotconz) reported
@ring I can’t log in on my phone. I can’t log into my account online because verification code doesn’t work. Can you fix this?
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Dutchxarms
(@Dutchxarms) reported
@RZcorvidae @ring Its always something with ring lolz 100 a year for garbage
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arthur
(@Mr_Finchmeister) reported
@ring Trash company. Only problems with your service.
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Louise
(@Louise63544316) reported
@ring Is this affecting getting into the app I uninstalled to try and fix the issue but now is saying invalid email or password???!
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Mike Deprisco
(@DepriscoMike) reported
@GrandiPapi_ @ring Yes it says battles are dead just spinning. Ring is down
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Barry 413 🍊 🏈 🏀🥊⛳
(@BarryMayoros) reported
@ring Had the same problem last month... not good ..
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Remy
(@RZcorvidae) reported
@ring Now, I’m only on the $3/month plan, (bc I’m poor and I only have one camera) so it’s not about a loss of money, but on principle. The fact that there’s a complete and total service outage literally less than 48 hours after I paid for this service, unacceptable.
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Miss Havisham
(@beth_george44) reported
@ring @Trevor_GBDE @ring Not helpful because I don’t know what the statuses mean. What is “partial outage”? I couldn’t get my app to connect to my devices, I deleted and reinstalled the app and now I can’t login to the app at all. That’s not “partial”, that’s a FULL outage.
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Charles
(@Gremmin) reported
@ring For at least a week I've had issues connecting "this is taking longer than expected" right when someone is at the door.. By the time I connect, they are gone.. Fix your $hi7.
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Myron Green II
(@MyronGII) reported
@ring When will this problem be fixed?
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JellicoDog
(@jellicodog) reported
@renogolfer @daisbelllo @ring There is nothing worse when paying for a service with constant outage while free service is always working.
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The King
(@TheKingHasRisen) reported
@ring what’s going on ring? App down, can’t login, can’t see what’s going on outside my door. I got packages coming and I’m not about to get caught lacking
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Doe Jouglas... Jets Anonymous 🇨🇺🇵🇷
(@End_Ur_life3) reported
Just got @ring products and already regretting it. Be better ring send emails or txt to customers instead of broadcasting to the Twitter world that systems were down. Thanks!
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Susie Sundberg 🇺🇸
(@SundbergSusie) reported
@ring If my Ring security cameras are not working and a crime is comitted at my home I will have to sue Ring
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theodore peek
(@EARL_EARLYMAN) reported
@ring I put my front door ring doorbell in set-up mode not knowing it was a service problem will I just be able to do the set-up again and be fine
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Sunday Phillips, Entrepreneur— Founder & CEO
(@SUNDAYPHILLIPS_) reported
@ring @OpenDuskToDawn Yes, the same problem @ring in FortLauderdale
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IcePax
(@IcePax42) reported
@ring It's affecting customers in 🇬🇧 as well. Please can we have an ETA on a fix (or an explanation of the fault ?)
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Mark Noble
(@noble_mark) reported
@strangestwitch @ring Totally agree with you. Seems amateur the way they have dealt with this outage.
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J masson
(@JMasson16) reported
@ring Now all I'm getting is ' there's a problem with your wi fi" @ring there's nothing wrong with my wi fi ... please get this sorted soon 🙏
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BUY BRITISH 🇬🇧& SUPPORT BRITISH JOBS🇬🇧
(@The_UK_NeedsYou) reported
@ring ????? Is your system down??? As I cannot log into my app nor change password
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Di MCFC 💙🐝
(@BlueMist_CTID) reported
@ring Let's hope he's not come back to nick the car now whilst there's an outage eh 🙄
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Art Samurai
(@jahangir198584) reported
@ring ring app doesn't seem to be working on my tablet or wife's phone, tried logging in on the website getting error messages with that too, is there something wrong on your end?
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Mark
(@Mark19villa) reported
@charlieannecx @ring Network is down in uk
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dave garriott
(@davegarriott1) reported
@shanisilver @ring I am having the same Issue in Ky.