Is Ring down?
No problems detected
If you are having issues, please submit a report below.
Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ring users through our website.
-
Device Failure (29%)
-
Online Features (21%)
-
App Crashing (15%)
-
Errors (14%)
-
Website Down (11%)
-
Sign in (9%)
Live Outage Map
The most recent Ring outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Kansas City |
Device Failure | |
| Waterford |
Device Failure | |
 Frankfurt am Main |
Online Features | |
 Bristol |
Errors | |
| Willimantic |
Device Failure | |
| Huntley |
Errors |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
-
vanessa barrett
(@vanessajbarrett) reported
@ring thank you!! we have lots of windows and doors but don’t need more than one keypad and don’t need an indoor motion sensor. debating an outdoor camera but was hoping someone could help with customizing a package that won’t break the bank?
-
megan tepo
(@MeganTepo) reported
Be wary of @ring. For known functionality, you have to pay for a subscription, and in our case, it’s not working at all after the free trial ended (we should still see a live view).
-
Heather Toll
(@msheathertoll) reported
@ring Are the doorbells having trouble connecting with the iPhone 12 Pro Max? Ever since I got my phone, I can’t see live video and it is constantly disconnecting. Internet/WiFi is not an issue!
-
AdamFoz
(@Adamfoz) reported
@Free__Tech @ring They're not that bad but if you want to record what the camera sees, there's a fee per device
-
Tam
(@Tshilham) reported
Wow. Has anyone else had trouble with sending stuff back to @ring??? All I need is a returns label, I’ve called once, now they want me to call again???! It shouldn’t be this difficult.
-
Amjid Khan
(@akhan999) reported
@ring I had to ask the neighbour to provide cctv footage of a friends accidents outside my house. My ring only covers my driveway on purpose. Ring really is lacking continuous proper recording it really lets this system down. Yes will require more cloud storage...
-
J D
(@ghostbuster9999) reported
@ring I’m still waiting for any kind of support. This makes me very nervous about placing the security of my family and my home in the hands of Ring. Will anyone EVER help me?
-
Maximus Lemon
(@MaximusLemon) reported
@ring please turn down the ads you play when you call the help line. It's much louder than the music it switches between and if it was designed to make me want to hang up it almost worked
-
Aaron Abbott 🐗
(@aaron_abbott) reported
from
Springdale, Arkansas
@ring I have been unable to login and see any alerts for the past few days? Is the site down?
-
Brian K. Jones
(@bkjones) reported
@ring - your site says the floodlight 2-pack is $80 off today. It’s not. I quoted it at the same price a month ago. Please fix.
-
56bucks
(@56bucks) reported
@ring I have ring doorbell pro and flood light cam. Both went offline and won’t go back. I am out of town (which is why I have security cams) how do I get them online without physically being there to reset?! The whole purpose of these devices is compromised right now!
-
vanessa barrett
(@vanessajbarrett) reported
@ring I’m trying to have a package customized for my home at a reasonable cost. I went on chat and they can’t help me and told me to call and now there’s at least a 45 minute to even SEE if i can afford something. there has to be a better way.
-
Vinny
(@VlNN1E) reported
@ring I’ve been down this path with you loads of times ... It never improves I’ve even had the router in the window and the camera directly above it about 3ft away it’s only going through a window and it still shows low signal ... The sooner you put an Ethernet option on the better
-
Grumpy Gammon & Peaches
(@RP0903) reported
@ring your system is garbage. You can place your camera on top of a router and it would still struggle to connect. Very unstable connection, instead of ******* around with the app, just concentrate on the connection.
-
Chester Smith
(@BigChetSmith) reported
@ring ring's help is useless. I am trying to change the detection fields for a floodlight camera but my ring app does not have the buttons described online. Can anyone help?
-
Steph M.
(@stephaniecm1988) reported
@ring just spent an hour waiting for advanced tech support since my Ring 2 went offline two days ago and won’t reconnect. Was told no one is available to help me.
-
Rachel Bernstein
(@raachelmary) reported
@ring hi guys - my Ring is only two months old and won’t hold a charge for longer than five minutes. I charged it all last night and mounted it and then got a notice a few minutes later that it was dead again. Can someone please help?
-
Sunil Chahal
(@CH64HAL) reported
@ring I still haven’t resolved my issue, the social care team highlighted my order was showing as unfulfilled which would be escalated to the warehouse department which was on Sunday and no reply to date. FYI - Order placed 21 Nov, Funds taken 22 Nov
-
Tam
(@Tshilham) reported
@isma_i pal, I know I recommended @ring to you but their service is SO BAD. do not go with them!!!!!
-
steve wadhams
(@stevewadhams3) reported
@SANJOSEMAILMAN @ring Get ******** off my porch
-
Pars Lee Sorse
(@ParsLeesOrse) reported
@ring Guys, why has the pc app for win10 stopped working? Can't login. Saying password wrong yet I am connected on the android app.
-
Tam
(@Tshilham) reported
@isma_i @ring The doorbell I ordered is the wrong one, trying to return it but they won’t send me a returns label so it’s just sitting here. They are really slow to respond and seem to be based in America so wanted me to call them on an American number!
-
Cătălin Bridinel
(@CatalinBridinel) reported
The way @ring doesn't ring during a aws outage is ridiculous. I understand why it wouldn't record of it's offline but the bell and chime are always connected. Why won't it just... RING?
-
The Fish Bowl
(@toddsfishbowl) reported
@ring Ever since the outage my driveway camera never came back
-
megan tepo
(@MeganTepo) reported
@ring We signed up and it started working just fine...so there’s no need to troubleshoot now. Thanks for your help though.
-
Tamar Weinberg
(@tamar) reported
@BenjaminCook @elisabethos @ring Yes, but my mailbox isn't that close to the door for it to necessarily detect the Person... Nest is far superior, but not every home setting lends itself to an ideal setup. Delivery people would rather throw things on the steps than walk up and ring the bell. That's my issue.
-
Lindsay
(@LindsayInNYC) reported
@ring My doorbell keeps going offline. I already reset it on Monday. It’s the closest to internet and only ring device this is happening to.
-
Darian
(@Darian_K_R) reported
@ring part of my order did not arrive. Chat did not help and phone times are almost an hour. Can you help?
-
Kai
(@kaigradert) reported
@Haje .@ring just required me to sign in to unsubscribe. Then when I was signed in, they required me to enter my email before unsubscribe. Terrible UX. Don't do that. You will end up in the Spam folder instead.
-
hey_zeus
(@mynameisgeezus) reported
@ring two step authentication🤬I am unable to login into my ring acct, I need the code that’s “emailed” to me.... you know, the one I NEVER received 😭 I’ve checked, spam, junk, trash, neighbors yard, under my couch... nothing. Currently have zero access to my camera. Help.