Ring

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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.

Problems in the last 24 hours

The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Ring Outage Chart 01/28/2026 01:55

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Most Reported Problems

The following are the most recent problems reported by Ring users through our website.

  1. Device Failure (25%)

    Device Failure (25%)

  2. Online Features (22%)

    Online Features (22%)

  3. App Crashing (18%)

    App Crashing (18%)

  4. Errors (14%)

    Errors (14%)

  5. Website Down (12%)

    Website Down (12%)

  6. Sign in (9%)

    Sign in (9%)

Live Outage Map

The most recent Ring outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
GermanyFrankfurt am Main Online Features
United KingdomBristol Errors
United StatesWillimantic Device Failure
United StatesHuntley Errors
United KingdomGrimsby Device Failure
United StatesNew York City Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ring Issues Reports

Latest outage, problems and issue reports in social media:

  • Sep8001 KP (@Sep8001) reported

    @ring Morning, Sorry need some help please. I must have changed a setting for one of my camera, and now when I click on the image from my dashboard it takes me straight to live view as opposed to the settings. How do I revert back please? Thank you

  • Data_nz Data-nz (@Data_nz) reported

    @ring when will you fix your app?

  • GoldenReaper759 GoldenReaper (@GoldenReaper759) reported

    @zalifar79 @ring No it’s not. It’s ******* terrible. Almost double the price to even get monitoring for ring alarm and that’s way more then the competition. They lost my business here.

  • cmangiardi Charlie Mangiardi (@cmangiardi) reported

    @ring why am I not able to add a second device to a basic protect basic plan? I don't want to upgrade to a plus plan with only 2 devices but am not being given any other option. Your help article doesn't reflect the current UI.

  • JCraigStiles J. Craig Stiles (@JCraigStiles) reported

    @mbguercio @ring A solution looking for a problem. Cat toy or way to scare the hell out of the house sitter. What else it's good for??? No clue.

  • DiazAutoMaster Sean Eduardo Diaz (@DiazAutoMaster) reported

    @ring If you read both comments then you know i dislike going on forums for this. Just fix it already yeah? Or leave our app enabled till the website part is out of BETA Phase? Cause afinnished product would work on all browsers and not just chrome / edge……. These browsers are weak!.

  • PamelaMEYERSCA1 PMC (@PamelaMEYERSCA1) reported

    @EthanBearman @ring Glitch in the matrix?

  • tim_maliyil Tim Maliyil (@tim_maliyil) reported

    @EthanBearman @ring There’s a glitch in the Matrix.

  • OldFart_JD Jay Dee 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@OldFart_JD) reported

    @ring Hi, link not working! Says "Page does not exist"

  • libranotion Tilting Scales (@libranotion) reported

    @ring All you do is tell me to call which I have done, and you weren’t able to help me. I will be filing a credit card dispute next since you can’t provide a direct line to someone able to actually help.

  • KathleenBahr3 Kathleen Bahr (@KathleenBahr3) reported

    @ring @KTK1990 My chime is flashing blue for 3 days. What do I do???? Reset it?? I unplugged and plugged back into another outlet and the same thing happens. Please help

  • DAngeloDom Dom D (@DAngeloDom) reported

    @ring @ring can you help explain what is new here vs loyal customers like me who have the v1 alarm, and who pay for cloud and professional monitoring with Ring Protect?

  • rickistheone rick_rico (@rickistheone) reported

    @tannernovlan @ring Steffy and Finn need to have tasers handy. It's not a bad idea.🤔 #BoldandBeautiful

  • dr_mabeuse drMabeuse (@dr_mabeuse) reported

    @EthanBearman @Maltomash @ring It's just some techny glitch and nothing at all spooky or special. Our fascination with and addiction to mushy-headed supernatural bullshit is one of the main things that led to QAnon and conspiracy crap and really has to stop.

  • catenarycat Ed Barry (@catenarycat) reported

    @ring Your service is terrible. We are trying to get help and #ring plays word games with their DM. If you have a discount ..fine if not say so. #Ring should try to help the customer.

  • polakoff David Polakoff (@polakoff) reported

    Hey @ring, is this some kind of sick joke? Wanted to install the app on my wife’s phone. Couldn’t remember PW so reset it. Tried to sign in and said I needed a code emailed to me. Email said device wasn’t recognized so I had to login from a recognized device.

  • LeadPog POG (@LeadPog) reported

    @ring you all need to get yourselves in check. Consistently denying my video uploads based on what YOU think is going on. Im ready to find a better service. Worst customer service experience next to @doordash.

  • arealFredGarvin J (@arealFredGarvin) reported

    @ring basically rocket science to setup my new phone on this doorbell. You guys have 37 steps i have to complete to do this. Wtf did i just get myself into here. Why cant i just log in and verify this is way too much security

  • incrazilysane Mike Anthony (@incrazilysane) reported from Coldwater, New York

    @ring seems a little preposterous that I have call customer service because I had to replace a damaged phone and now I can't log in to my Ring account on my new one without the old one (which is broken and useless). I get the security aspect but this goes beyond inconvenient.

  • Ryan_n_Laguna Ryan in La Jolla (@Ryan_n_Laguna) reported

    Can I customize my @ring phone app settings to let me know someone is at my door w/o also getting notifications that Karen saw a bum sleeping on the park bench while walking her dog? #help

  • MkxTrax MkxTrax© - Music Is A Source of Life™ (@MkxTrax) reported

    @ring Help me then, am logged in

  • polakoff David Polakoff (@polakoff) reported

    Since I was already using @ring on my phone I tried to login from my phone. I get the same problem. Tried from a desktop where it asks me to verify photos to prove I’m human, then tells me my session is timed out. 45 minute phone wait. Literally no way to get a code.

  • davidhuey David Huey (@davidhuey) reported

    @AnandThaker @ring I had the worst issues with my ring devices… replaced with Google

  • mbloom19 Mike Bloom (@mbloom19) reported

    @ring No thanks. I’ve already spent 4 hours dealing with support. I want consumers to know what to expect from your products. And I’m pretty sure the social media response team can’t help that.

  • paulwrblanchard Paul Blanchard (@paulwrblanchard) reported

    I think the @ring tech is really good. But I would advise against buying their products as their customer “service” is the worst in the sector - patronising, ignoring your feedback, and even ignore your actual questions. It’s probably a bot.

  • ClimaxPragmatic Shadetree Mechanic (@ClimaxPragmatic) reported

    @EthanBearman @ring Time stamp is broken

  • TylerWh73067574 Tyler Whitney (@TylerWh73067574) reported

    @ring I've has to completely turn off all notifications because this cam that says it's working 100% correctly won't stop giving me fales erroneous alerts. What good is a security cam that cries wolf OVER AND OVER AND OVER. ANSWER: It's uselessdon't have this problem w/ Nest cams

  • tr_rutherford Tony Rutherford (@tr_rutherford) reported

    @amazonnews @ring So if one does not have eero, alarm will be ****??

  • DiazAutoMaster Sean Eduardo Diaz (@DiazAutoMaster) reported

    @ring why is firefox not supported? this browser is way more often updated and used by way more users then these browsers you guys recommend. they are weak and bad and rarely used. please enable liveview for firefox!

  • GoldenReaper759 GoldenReaper (@GoldenReaper759) reported

    @ring I was going to buy your product but you don’t even provide monitoring with the $10 subscription anymore. **** you guys. I’m forced to spend double the amount I do with competition to get half the features.