Ring status: device issues and outage reports
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Problems in the last 24 hours
The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ring users through our website.
- Device Failure (44%)
- Online Features (26%)
- Sign in (12%)
- Errors (8%)
- Website Down (6%)
- App Crashing (4%)
Live Outage Map
The most recent Ring outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Garland
|
Device Failure | 22 hours ago |
|
Louisville
|
Online Features | 5 days ago |
|
San Francisco
|
App Crashing | 8 days ago |
|
Asheville
|
Device Failure | 17 days ago |
 Madrid
|
Device Failure | 19 days ago |
|
Chicago
|
Sign in | 28 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
-
Mark Johnson (@Bertha_37) reported@ring Help! I am rapidly losing the will to live with Rings’ support chatbot and helpline! I’ve moved house and wish to cancel my subscription- it won’t allow me to sign in on the app and the support line just tells me to sign in on the app! Could someone pls help!
-
Andrew Watkins (@awatkins952) reportedOur @ring doorbell has only been up for less than 2 hours and I’ve already discovered a major problem with it… I can no longer sneak @ChickfilA into the house while my wife’s at work without her knowing about it.
-
D (@thrillingd) reported@end3of6days9 @ring Recently alerted me of a missing small dog, then pops up a recent clip of me in my backyard with my dog saying this could be the missing dog… not cool at all and I did not sign up for AI learning with my own cameras. How do I disable this ****?
-
wolf hound (@Sensei_Wolfe) reportedCar got broken into last night and ofc my @ring security camera somehow magically didn't pick anything up between 8pm and 7am, not a single notification or anything. Most useless and expensive security device ever created. Do not buy. If you have it, get rid of it.
-
Lola 🐝 (@ThatLolaBee) reported@ring Is there a reason why our doorbell decides when it wants to record? We can go live no problem and it does record when it wants to, but the last 2 days there's chunks of videos, hours! Missing. No settings have been changed and our Internet connection has been stable
-
Wesley Henry (@liveWesHenry) reportedOk @ring. Can you tell me why your customer service rep just dropped out of our live chat session? We spent almost an hour on chat, and being of no help, she just ended our conversation, and nothing was solved. #unprofessional #nottheonlysecuritycamera #helpacustomerout
-
Juliet (@WforWhaletheOG) reportedI just had the worst customer experience trying to trblsht my @ring device. The rep didn’t listen when I explained my situation, gave bad information, and when I asked for a senior rep said there wasn’t any. I asked for a survey to document my experience and she hung up on me.
-
Demetrius📸 (@meechie2_) reported@ring can send me notifications of every car driving down the street but miss someone stealing my damn package from my front door. **** so annoying
-
Watrlvr (@nqanry185908) reported@ring Do not buy Ring Cameras. I have a defective solar panel. I have waited a month for replacement. Promised by 2/14. Now being told it will take longer. Will not refund so I can get from Amazon stock or credit service. Camera down and security risk. Suggest do not buy ring.
-
Scotty J (@Its34Again) reportedDay 23 of @ring STILL not fixing an easy iOS Widget problem even though they pretend they’re working on it. They literally don’t care, do they!?
-
mostdope97.eth (@mostdope97_eth) reported@grok @ring @ring is STRICT. **** yall
-
Adam Wells (@ihthrs33) reported@ring THE WORST SERVICE EVER> DO NOT BUY THIS PRODUCT IS ABSOLUTE TRASH
-
Mohaaa (@Mohhaaa95) reported@ring No mobile push notifications on any device (Android + iOS). Web notifs work fine, videos record OK. Tried: logout/login, reinstall, all settings checked. Support refuses to escalate. Server-side push token issue. Please help.
-
jack (@ApeManitoba) reported@ring non-functioning customer service. I’ve spent two hours two different days on the phone trying to get a clear answer on transferring an account. Information that’s contradictory and hard to understand literally. A good company bad customer service
-
BetweenTheLines (@visionfaded22) reported@ring are ya’ll having a system outage or something ? Your app is bugging out bad. Saying no subscription and the dates are all messed up. Have an active plan till 2027 but it’s not working or showing.
-
Dawn (@mzdawn621) reported@ring when you wanted my business everyone at ring and on tech wanted to help. Have emergent situation w a ring camera light fixture hanging by wires off my garage needing to be re-connected yet on tech wants me to wait a week! I’m a post chemo patient and can’t climb ladder.
-
Coopers Reds #CooperIn (@CoopersReds) reported@ring Hi I have recently purchased the new ring doorbell plus and have been try to link it to my @smartthings account so I get notifications on my Samsung smart TV. Every time I link my Ring account to smart things my new doorbell doesn’t appear. Please help
-
DonutOfDoom (@AnusOfDoom) reported@ScooterMcNeice 🚨🚨🚨 My neighbour barracks for the Dons and 3 weeks ago I caught her on my @ring doing a girthy **** 💩on our doorstep so I’ve little to no sympathy for Don fans at the minute. 🙄 They’re filthy animals imho🎯
-
Jay (@JAYintheBX) reported@ring Stick Up Gen 3 cameras are the worst! Always glitchy and constantly disconnects from Wifi (router is 5 feet away). Terrible product
-
Davey Allen (@DaveyAllen54264) reported@ring They sell poor defensive equipment. Kept calling and got the run around. Contacted them again because of the post here and they what to take care of it. Just more lies and ru around. Now they are saying they don’t work in all weather conditions!!!!!!
-
DonutOfDoom (@AnusOfDoom) reported@joegarra61 🚨🚨🚨 My neighbour barracks for the Dons and 3 weeks ago I caught her on my @ring doing a girthy **** 💩on our doorstep so I’ve little to no sympathy for Don fans at the minute. 🙄 They’re filthy animals imho🎯
-
Scott Donohue (@rushfan634) reported@ring Why do you always portray dumb white guys as burglars in your commercials? Is there a WOKE problem in the company? Look at crime stats
-
Zach Smith (@ZachSmithNY) reported@ring can you help me with a refund? I subscribed to annual pay for a few days, realized the mistake, canceled. Refund issued for 90 dollars. I subscribed to monthly. Can I get the full refund?
-
Yolanda Walkling (@YolandaWalkling) reported@ring Your camera doesn’t monitor anything half the time!!! Someone literally walked down the street and through my yard and it never picked them up!!! And I’m sitting outside watching this RIGHT NOW!!
-
Laura Waller (@MamaWaller85) reported@ring is there a current issue as my device has been offline all day and no problem with WiFi
-
Gbrook (@gbrook37) reported@ring do not use ring they do not protect as got broken into & when footage was looked at then said they had a system failure
-
𝘊𝘢𝘳𝘳𝘪𝘦 🪬 (@aka_carrie) reported@hayes_wayne @ring I’m having this issue as well, it’s only started within the last 3 days, and I can see on here that other people have reported the same.
-
Gbrook (@gbrook37) reported@ring They must of been the lucky one that ring did not have a system failure as when I got broken into they did so no evidence to be obtained. Opened a case no one coming back and today shortage of staff to deal with customer
-
Jerry Chacon 'blue check mark' (@chaconkie) reported@ring @USPS @USPS it's called "mail delivery" not "mail come pick me uppy", right? Also, now are you seeing why people use FedEx, ups, etc, instead of your ancient asses? Way to ******* over 🖕🤬🖕
-
Obleo A. Beck (@oab) reported@ring omg 😡 could you please stop 🛑 sending nonsensical messages in the ring app that have nothing to do with home security! WTF! 🤬 This A.I. nonsense is annoying snd off topic!