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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ring users through our website.
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Device Failure (31%)
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Online Features (19%)
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App Crashing (16%)
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Errors (16%)
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Website Down (11%)
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Sign in (7%)
Live Outage Map
The most recent Ring outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Colorado Springs |
Online Features | |
| Bend |
Device Failure | |
| New York City |
Device Failure | |
| Bath |
Online Features | |
| Los Angeles |
Device Failure | |
| Newnan |
Device Failure |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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Jessica N. Jones, Ph.D.
(@DrJessicaNJones) reported
@ring if I have a door floodlight. Charged the battery to 100%. Not a week later and the light is offline. I have a Lorraine devices that go for weeks to months without the battery dying. Is the solar flood light battery different from those for other devices?
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Rory Goodbody
(@rorygoodbody) reported
@ring Thanks - somebody contacted me by email and the problem is resolved now. It seems strange that your customer care team had such trouble calling Ireland. I had no missed calls. Maybe something to look into?
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🇦🇺Lee 🇺🇲 - IT WASN'T A SWING
(@LJSearles) reported
Hey @Ring Instead of sending me an email everyday telling me my order hasn't shipped yet, how about just sending me ONE email when it does. ****.
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Victoriaprochoiceallday
(@CAl1brar1anmom) reported
@spagritty @haleyjrichey No ****, im shocked SHOCKED that @ring let this footage come to light and didnt "glitch wink wink"
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Rory Goodbody
(@rorygoodbody) reported
@ring, I have been trying to resolve a problem with your customer support that requires a callback. Three times I've waited for the call, three times you haven't called. Each time I call back it's as though they have no record of prior calls. It's getting a bit old now!
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Al/Peggy Cunningham
(@thehousepeople) reported
@ring Help me, do you mean to email Ring.
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AndyH
(@andyhunn67) reported
@ring can you help… I’ve disabled my stick up cam and video doorbell from the Amazon Alexa app, but why do I still get a ringing noise from my echos every time there is motion!! Thanks
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Grant
(@StansVideos) reported
@PCROW22 @ring Yeah kind of. Six weeks holidays and all the kids were a nightmare. Baseball?!?!?!?!!?
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Silviu Tanase
(@stanase1) reported
@ring Yeah, tell me about it, order still not shipped and could not get any help by DM....
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Grant
(@StansVideos) reported
@PCROW22 @ring ******* nightmare round but us the last 6 months mate.
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Jessica N. Jones, Ph.D.
(@DrJessicaNJones) reported
@ring if I have a door floodlight. Charged the battery to 100%. Not a week later and the light is offline. I have a lot of other devices that go for weeks to months without the battery dying. Is the solar flood light battery different from those for other devices?
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CJirishlez
(@CJirishlez) reported
Just have to say @ring customer service is the absolute worst. I worked customer care and I absolutely can’t stand the way I’m treated when I’ve had to call in.
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Silviu Tanase
(@stanase1) reported
@ring worst Black Friday purchase ever , all I got for my money is a daily email “We’re still working on your Ring order.” #fail Tomorrow I’ll cancel the damn order and buy something else.
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Fuck_The_Other_Guy
(@OpenDuskToDawn) reported
@ring In re logging in on the app it says error has occurred please try again repeatedly
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Eric Recovery
(@eric_recovery) reported
@OpenDuskToDawn @ring Inbox me directly let’s fix it
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Al/Peggy Cunningham
(@thehousepeople) reported
@ring one of the bulbs on my security flood lamp is not working, can the bulb be replaces?
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paul gill
(@gillboy69) reported
@ring is there a problem with notifications for the iPhone 12 as my phone does not notify me of detection but my partners iPhone se has no problem or what do I need to do to get the notifications I have deleted and reinstalled the app but still no notifications
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Tarina Fee
(@TarinaFee) reported
@ring have the WORST customer service. Doorbell broken after 2 years and they do nothing about it. Called and they just hung up on me 🤬🤬🤬
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Kayce Georgi
(@kayce369) reported
Apparently after telling me I'd get a replacement, @GetKuna has decided to go back on their promise because of issues on their own end and now I have to pay full price for a replacement. Should have just gone with @ring A bad month for customer service over here
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Kelli Michelle
(@KellBell1312) reported
@ring tried setting up our new doorbell Sunday and the set up just gives us a blank screen. Called customer service same day and they said it’s an issue on your end. Any idea when this will be resolved? I’ve been without any doorbell since Sunday afternoon.
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Dr Gazelleh Moradi
(@GazellehMoradi) reported
@JamieSiminoff @ring @AmazonUK DO NoT waste your money on a ring security alarm system. It had a technical issue right from start (confirmed by their tech team).Still, you have to wait for 30days for replacement based on their policy! &
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Deezy M
(@King_Deezy25) reported
@ring how comes all the Christmas chimes aren't working this year? I've seen loads of threads of people with the same problem. All the other chimes work apart from the Christmas ones! 😞
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🏳️⚧️🍂Mrs🌰Allnut🦃🏳️🌈
(@mrsallnut) reported
Came home to find someone, poss the waste hauler redistributed trash from my toter, into the green waste & recycling bins BUT since it was neither green waste nor recycling, the green waste truck wouldn't pick it up. Who DOES that? 🤔 And why didn't my @ring camera pick it up? 🤬
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Dave Slack
(@DaveSlack73) reported
@ring do you have an email address that answers questions on why my doorbell hardly ever works? I've tried the help address but never had a reply.
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Jim Wright
(@RealJimWright) reported
@ring is Ring servers down? Can't access my cameras. I can still see my Swann & Kamtron, but not Ring.
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Lyssa
(@lyssaa) reported
just moving into a house trying to connect to the @ring is confusing....help?
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Travis
(@boldsytech) reported
I love my smart home products, but my poor kids can’t get with anything. My youngest came in crying and my daughter said she didn’t know what happened. Well - @ring flood light showed she kicked him🤯
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Stephen Hinton
(@stephenehinton) reported
Unfortunate that the @ring team are taking orders, accepting payments and not informing the consumers that the product on back order. You had no problem taking the money, now you are having a problem meeting your promise. But yet and still @BestBuy got the product on the shelves.
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Sean Stoner
(@maslowbeer) reported
from
Malibu Hills, California
@ring hey "We’re not perfect, so if you feel a mistake was made, please reply to this email so our team can take another look." But it's a noreply email wtf #FAIL
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D Brown
(@DBrown83058431) reported
@ring I need a claim form @OnondagaSheriff I need a police report the front window broken into Baldwinsville ny 13027 I had a stroke