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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ring users through our website.
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Online Features (29%)
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Device Failure (20%)
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Sign in (18%)
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App Crashing (15%)
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Errors (10%)
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Website Down (8%)
Live Outage Map
The most recent Ring outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Chicago |
Sign in | |
| Charlotte |
Device Failure | |
 Manchester |
Device Failure | |
| Laurelton |
Website Down | |
| Meridian |
Online Features | |
 Sevilla |
Online Features |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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Laurel
(@MsLaurel) reported
@ring Ring sent me a message, that they can't take off, that keeps saying my camera is offline. But it still sends notifications and video clips. Their message suggests buying a wifi booster from them to correct the situation. Anyone else have this issue?
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Coastal Cozy Nest
(@cc_nest) reported
@RedTommy76 @21ScatPack @ring Same issue here.
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Randy
(@21ScatPack) reported
@ring My bridge is connectet but my smart lighting is offline and won’t reconnect. Known issue?
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TxLoneRider
(@NTxLoneRider) reported
@ring Your customer support sucks, nothing but scripts when I want to report 2 serious deficiencies with your device firmware and I am sent a form that does not solve the issue.
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Laurel
(@MsLaurel) reported
@ring Ring sent me a message they can't take off that keeps saying your camera is offline. But it still sends notifications and video clips. There message suggests buying a wifi booster to correct the situation. Anyone else have this issue?
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TomD
(@RedTommy76) reported
@rcchello @ring App not working for alarm staus, controls, camera feeds, devices tab blank. Website won't connect to alarm. Camera feeds work only outside the app such as via Alexa, web, or smarthings.
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Deborah Register
(@HarobedRetsiger) reported
As I cannot get @RingCentral @ring to answer any of my questions ..on the #Twitter chat .. . they have a problem! .maybe others I have an issue connecting the Ring Pro .. it's cutting off on it's own & I need help... WHO CAN HELP ME? #Twitter @TwitterSupport #Security
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droonster
(@DerekLinfitt) reported
@ring My ring’s battery died in December (within warranty) according to monitoring. I just brought it in and the battery is shot. Contacted ring and they don’t want to help. They admitted it died within the warranty period but I contacted them out of warranty period 1/2
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Erica 🎬🎥
(@EricaTXRealtor) reported
@ring You need an update to fix bugs ASAP !! My Ring will not let me star events that I want to save!
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Nick Boog
(@NickBoog) reported
@ring @WestHamSteven I have the same problem and I will save you hours of everyone's time. They will just tell you your device is out of warranty and you are SOL. This was my 3rd Ring device that has failed so I guess it is my fault for sticking with the company
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Phil
(@Phil_Lee98) reported
@DerekLinfitt @ring I have had it for like 3-4 years. And this is the first year the cold was an issue. It’s not the cold it’s the product !
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Moses Mwaura
(@MosesMw83736653) reported
@ring This the most disappointing Camera I have ever bought. I shipped to Africa broke down, got my friend broke down got replacements broke down they are not worth a penny. wish I knew.
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FJG
(@FranNamStyle) reported
@ring trying to charge my doorbell it's at53% but plugged in just flashing fast solid blue. I've tried uninstalling and reinstalling same problem. Just constant fast blue flashing it doesn't flash white.
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TomD
(@RedTommy76) reported
@jessatimmer @21ScatPack @ring App not working for alarm staus, controls, camera feeds, devices tab blank. Website won't connect to alarm. Camera feeds work only outside the app such as via Alexa, web, or smarthings.
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Dana
(@mamamchackett) reported
@ring Something that will be taken down on on the Ring Neighborhood App because it offends somebody
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Murad Khan
(@MuradKh83657613) reported
@ring my cameras aren’t connecting, the whole day I’ve had this issue
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Timo
(@Tee_timo) reported
@ring looks like ring is down again, I can not set my security system to home or away to protect my home. Way too many outages all the time. System can’t be trusted
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Gc
(@GcxReaper) reported
@ring my light on my floodlight cam went out, how can I fix or replace it?
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gareth hextall
(@gaz6969) reported
@ring hi i have the ring doorbell 4 ,, is there ever gunna be a update to make the pre-record clear as the pre-record is terrible , may aswel not even have that feature ,,
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K
(@serebro333) reported
@ring All depends if it notifies me or not! Even moving from Sky to Virgin, notifications are poor 😕
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YBME2
(@ybme2) reported
@GcxReaper @ring And it’s off line today too. Ring has an issue according to what I’ve read with it dropping from wifi
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TheKenClarke
(@TheKenClarke) reported
@ring disappointed after spending £££s on a Ring alarm, that your customer service team advise me to go and buy new spare parts when your sensors don’t work with the fittings provided. Poor quality and service!
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kp
(@kappaKdp) reported
@RedTommy76 @21ScatPack @ring having same issue in nj
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TheCrustyDuo
(@CurdsCup) reported
@ring my bridge is still showing offline, says firmware update failed
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Sir #MaskFREE #NotComplying Go Gettr
(@CrazedUpWorld) reported
@ring @amazon Don't use amazon - terrible ethics as a company so...
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knitty
(@justinreyesv) reported
@ring Literally have to resort the third party measures to get it working with HomeKit, y’all let your customers down big time
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Wayne Carey
(@wcareyphoto) reported
@trafficbabe @LaserShip I’ve had this issue from UPS and FedEx in the past. Another reason to have something like a @ring Video Doorbell. You can show proof that your package wasn’t delivered to your home. I’ve had to use that a few times over the past couple years.
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Younus Khan🐳
(@iamyounusk) reported
@RedTommy76 @21ScatPack @ring Same issue here in NJ.
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Randy
(@21ScatPack) reported
@ring Good deal. Wanted to confirm that it was a widespread issue and not something specific to my smart lighting.
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Dazz285
(@Dazz285) reported
@ring A poor WiFi signal icon as your ring Pro WiFi distance is not as good as you make out..