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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ring users through our website.
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Online Features (28%)
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Device Failure (21%)
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Sign in (18%)
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App Crashing (15%)
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Errors (10%)
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Website Down (8%)
Live Outage Map
The most recent Ring outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 New York City |
Sign in | |
| Elk Grove Village |
Website Down | |
| Somis |
App Crashing | |
 Manchester |
Online Features | |
| Gloucester |
Sign in | |
| Bognor Regis |
Online Features |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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christopher
(@christo36114147) reported
@ring Terrible service give me a refund now.
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Ellie
(@elimeretv) reported
Getting a @ring doorbell didn’t seem like a bad idea until I found out we can’t set up what someone can see if we share the device with them. Now I’m pretty much unable to just go for a walk without being interrogated. Awesome.
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Kyle J Lopez
(@kylefromvista) reported
.@FedEx @FedExHelp a driver crashed into my fence today, caught on my @ring camera. Who do I contact for help repairing the damage?
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Pooya Karimian
(@pooya) reported
@greglilley5 @ring Having the same issue. Did you figure it out?
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Ellie
(@elimeretv) reported
@Helraizer31 @ring We have cameras. The issue is that the Ring interface doesn’t allow you to dictate what an account can see. So once you share something you can’t be like “XYZ can only answer the door” for example.
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Melissa 💉
(@FromRvaToLA) reported
@AgathaFry @ring I do reserve the right to hate her when she breaks into the trash.
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old woman
(@shaniat89456347) reported
@ring I sent one. Not that it’s going to help. You have stolen precious moments that are gone forever. Her funeral is Monday and all our last I love yous got erased BY YOU! WHY DID YOU DO THAT???
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Bart O'Kavenough
(@BartOKavanaugh3) reported
@Ty___Webb @ring My Eufy works pretty well and doesn't rely on someone else's server. It connects directly to my network and I don't pay for storage. Just an SD card.
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James Moore
(@jimkat77) reported
@ring Update on the alarm notifications delay issue? It’s being ongoing for an unusually long period of time and your status page hasn’t updated for a while.
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James Moore
(@jimkat77) reported
@alishaw_ @ring Why ask for this? Your status page clearly states there is an issue and you haven’t updated it since yesterday.
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Babs
(@lmnop88) reported
@ring The base has spontaneously gone offline 4 times now. I have been working with you all, and I'd like resolution ASAP.
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Mark Christianson
(@MarkatMars) reported
@ring Great guidelines but people posting a stream of joke reports. And the responses to reports are terrible. Where is the moderation and accountability?
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David
(@dsgomez1) reported
from
Lake Mary, Florida
@ring I purchased the retro fit 5 piece bundle and was charged twice. Called you all and was advised to dispute with my credit card but they denied the dispute. Please help I do not want a extra $300 charge
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Bumpy Johnson (Anansi)
(@TheRealist7) reported
@ring has the worst customer service.
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⚡️
(@nerdygiuls) reported
had to change my password bevause it was compromised and now i’m locked out because I can’t generate the code from the app 😭😭😭 pls help @ring
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Mariam
(@lakesfemme) reported
@ring I have a problem with my indoor camera. No live and it’s says it’s offline. But I can see the last motions. I have already turn off and on. The cameras and router
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Russell may
(@Pow1971) reported
@ring New doorbell 4, will NOT connect or find 5GHz. Yes i changed the channel to 104! Returning as your support is poor!
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💀 Chat Radioactif 💀
(@radioactivecat) reported
Is .@ring having some kind of issue today, or was there a breach? I’m getting tons of repeat notifications, as well as ‘person’ notifications that are definitely not a person (mostly cars)….
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Phil Hodgson 🌐
(@phodg) reported
@ring Is there a Ring issue today ? Getting an almost two hour delay on sensors.
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Shae Harding
(@ShaeJHarding) reported
@drwptac @ring I’m having the same exact issue @ring
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JR
(@supersnuka) reported
@ring your system for logging in on a new device is bonkers, like literally the dumbest thing I’ve ever had to do. Send myself a code from my old device? Oh you don’t have that? Ok spend 10 minutes on the phone with us for a code… wtf I’ll just go find another doorbell. #fail
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yup2015
(@yellwpostit) reported
@drwptac @ring Same issue here. App crashes. Restarted phone and it still crashes.
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Philippa Jane Burns
(@ThePipsteroo) reported
Just bought a new @ring doorbell (2nd generation) - stupidly lost (I have put it down somewhere and now can't find it anywhere... i think it's my age) the back plate - the bit you attach to the door/bricks/wherever - can I just buy this bit?!
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christopher
(@christo36114147) reported
@ring been waiting on my order over 3 weeks. Please help me.
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Courtney Lynn 👩🏾💻
(@ImCourtneyLynn) reported
Hey @ring will there be a fix on the app soon? Just purchased a new ring bell and the app keeps crashing.
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Nav
(@Navpatgod) reported
@ring thanks for the useless private message offering me a voucher to buy yet another substandard product instead of helping to fix the problem. One plastic replacement button has less of an electrical waste than me buying a new device. Nothing elite about the ring. Ring ring!
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Larry_Crown
(@_LarryCrown_) reported
@Shaq the @ring company you invested in seems to be scamming ppl.. Warranty only lasts a year after that any problem and you have to buy a whole new system??
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Babs
(@lmnop88) reported
@ring Why is my base spontaneously going offline? Why isn't there a better app alert to notify me that its offline? Why does one have to be home to physically reset the base? What if I were on vacay in Europe?
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💀 Chat Radioactif 💀
(@radioactivecat) reported
@ring That’s a big request - as I’m not a paid member of the .@ring QA team. Please fix your problem, your feed is full of people complaining of the same thing.
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Ty Webb 🇺🇸
(@Ty___Webb) reported
@greglilley5 @ring Something’s up, but they won’t admit the problem.