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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ring users through our website.
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Device Failure (30%)
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Online Features (20%)
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App Crashing (15%)
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Errors (14%)
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Website Down (11%)
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Sign in (10%)
Live Outage Map
The most recent Ring outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Rochester |
App Crashing | |
| Kansas City |
Device Failure | |
| Waterford |
Device Failure | |
 Frankfurt am Main |
Online Features | |
 Bristol |
Errors | |
| Willimantic |
Device Failure |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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Steve Hudson #FBPE 🍀⛳🇮🇪💚
(@Hovisbap) reported
@renogolfer @ring It's an amazon server issue
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Andy 🇮🇹
(@BecketNitefire) reported
@ring services are down. Hopefully things get back in order soon. I think a software update went rogue on them. #ring
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Bloated Bumble Bee
(@BloatedBumbleB) reported
@ring I understand a short delay, problems happen. But how many hours now has it been down? I'm in the U.K. this seems to be a world wide issue? To my knowledge, its been no less than five hours. I'm glad I don't use your full security system! You need a better way of notifying people
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Mark Noble
(@noble_mark) reported
@ring The App should have at least had a message on it. I spent most of the day arguing with my service provider, only to find out you guys are at fault. You should have been far more proactive with such a time sensitive issue and time sensitive service.
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studioxeoh ™©
(@studioxeoh) reported
@ring Down in LA get on @amazon and fix this stupid problem or we'll switch to a more reliable service.
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Mister Fareezy©™
(@Fareezy1986) reported
@BethVerensky @ring I've only got the doorbell buy I can't check anything I can't believe it's still not working
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Ruben Salazar
(@RubenDeezNutz) reported
@TweetHeart777 @ap93xx @ring You should google everything first. I mean when I woke up to my app not working it never crossed my mind that it was an internet issue considering everything else was working as they should. What is surprising is it isn't ring, it's Amazon that's down.
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Marie
(@MarieBeLike) reported
@ring is still not working for me I thought it was my phone earlier
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Viviendo Bien
(@JLivengood) reported
@ring You should have notified customers of this problem... this has been going on for hours and I've recieved no email, text or anything! Missed opportunity to stay ahead of this @ring. It does make me rethink my personal security needs and how safe I feel.
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9151
(@YpLcjny9UI6IVI1) reported
@ring That doesn't help. I need a working doorbell. I need a refund. This thing doesn't work.
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Michael Scarn
(@dpriley24) reported
@ring This is embarrassingly long for an outage during the peak delivery season. Remind me what I'm paying for??
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Simon
(@Simon_daniel01) reported
@iparnaby @ring This is part of the outage I presume as I have the same issue and I stupidly logged out of the app and I can’t log back in
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Terminate and Stay Resident
(@TermStayRes) reported
@GXPSS @ring Seriously, Ring, bad timing on the "look at what we can do" post.
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Joe Boag
(@jplusab) reported
Fix your app @ring. People are paying for a service that you’re not providing. Hopefully nobody experiences thefts and no emergencies go unanswered because of this. Reliability of your product is essential
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Todd Fedora
(@todddlh) reported
The downside of @amazon being down is that @alexa99 doesn’t work, can’t follow light routines, and @ring is buggered up as well. So much for a “smart” home
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George Wimmer
(@WimmerWildernes) reported
@ring Ok it has been down for hours and this is the 2nd time in less than two months. Please update on eta of fix
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Yeah
(@durski91) reported
@ring @amazon says our items were delivered but there's nothing on my steps. Too bad @ring is down. Can't check my cameras to see what happened.
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Trump's Snowflake. 🌊🌊🌊 she/her
(@HollyKeefer6) reported
@Heather73072259 @ring It does happen at least once a month. Other Ring users have reported that. I have buyer's remorse. I should have known another Amazon product is a piece of garbage.
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Linda
(@Linda91021040) reported
@ring Any update? My cameras have been down all day. No end it sight?!
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taylorissus
(@taylorissus1) reported
@ring yall suck!!!! fix this I don’t pay y’all to have connection errors this is ridiculous!!!!
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OshunEnergyGoddess
(@EnergyOshun) reported
@ring Still broken
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ED_Howard
(@jack19866) reported
@ring **** I’m out of town and can’t see my camera at all
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Kiki
(@keek86) reported
@ring while I understand that you're currently down I still have questions. when my service resumes will I be able to view activity at my doorbell from 12/6? I had a package likely stolen yesterday and I'd like to be able to see the activity.
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derby
(@derbycounty1966) reported
@chris_callaway @ring @amazon very poor service 🤬
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Dulwich888
(@Dulwich888) reported
@ring when was the last time Ring had a large scale outage?
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Yinka Kat🤎🍯
(@YinkaKat) reported
@ring Wtf?! I kept closing and opening the app smh you guys not informing customers when our security and homes are at risk, is pretty crappy! Not cool. Definitely disgusted 🥴
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Big Tee
(@GrandiPapi_) reported
@Sams1stDaughter @ring That would have been good to hear from them. Along with a message saying your system is down and to take precautions.
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John Flaherty
(@jpflah1971) reported
@ring Ring has been down for almost 6 hours. When will the issue be corrected?
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MV_Milly_Nilly13
(@MNilly13) reported
@ring @pink_dottie My system was back up and running an hour ago and now it is not working again. Is this because of you? Confusing as hell because the error message says that it's the "user" internet connection causing the issue.
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Heather
(@Heather73072259) reported
@ring We just got Ring and thought it was something we did to make it not work. Does this happen often? I was doing research and resetting everything just to come across this tweet, just to find out it's nothing we did or can do to fix it the problem. How about a mass text or email?