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Ring

Ring status: device issues and outage reports

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If you are having issues, please submit a report below.

Full Outage Map

Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.

Problems in the last 24 hours

The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Ring users through our website.

  • 30% Device Failure (30%)
  • 25% Online Features (25%)
  • 17% Errors (17%)
  • 11% App Crashing (11%)
  • 10% Website Down (10%)
  • 7% Sign in (7%)

Live Outage Map

The most recent Ring outage reports came from the following cities:

CityProblem TypeReport Time
Paris Errors 2 days ago
Paris Errors 2 days ago
New York City Online Features 2 days ago
Lancaster Device Failure 4 days ago
Ronkonkoma Device Failure 5 days ago
Shawinigan Sign in 8 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ring Issues Reports

Latest outage, problems and issue reports in social media:

  • chimerical_cal
    Cal (@chimerical_cal) reported

    Hi @ring, how can I check if my account is still locked out or not? You locked me out for 10 minutes because I entered the wrong 2-factor auth code a few times. I then entered the correct code before the 10 minutes was up and you locked me out for 24 hours. Please help. Thanks.

  • kalyannoddy1234
    kalyannoddy1234@gmail.com (@kalyannoddy1234) reported

    Hi team Am unable to use my ring limit. While paying payment it's become failure in screen it's showing like transactions failed. Please resolve this issue @ring My ring login number. 8555014567

  • soulreasons
    Soulreasons (@soulreasons) reported

    @ring I just set up my ring app and it's telling me to enter a valid phone number. I'm using the correct formatting and the same ph# it already sent me a verification to. What's the problem?

  • RyanLoco
    Ryan Loco (@RyanLoco) reported

    @ring why would all my cameras be offline at once? Wifi is working fine here at home.

  • PinOnTheWall24
    PinOnTheWall24 (@PinOnTheWall24) reported

    @ring OMG I LOVE MY RING BELL DOORBELL THAT THING PROBABLY SAVED MY LIFE AND MY OARENTS THAT DAY I WAS CRWSH BALD SHAVED WITH VASELINE IN MY HEAD STILL EVEN AND THEY TRAITORED INSANELY IN FRONT OF THAT THING THEN THEY HEARD THE CRY FOR HELP help * it was like that i was scared n0

  • DeryaKu08330042
    jackomoskita (@DeryaKu08330042) reported

    @ring you really have the worst automated call center. THE ******* WORST

  • Dancastree3804
    dan castree (@Dancastree3804) reported

    @ring seen has you haven't said it is it likley to be the actually video camera failing or can a neighbour having the exact same ringdoorbell on there front door next door to me less then 3 feet away becausing the issue ?

  • BillyDiaries
    Zamina Mir (@BillyDiaries) reported

    @ring my ring door bell is hardwired and I need to reset the Wi-Fi as it’s currently switched off. Please help

  • GregTallin
    Greg Tallin (@GregTallin) reported

    @ring your customer service is terrible. I can’t open the survey. My doorbell went off 63 times last night and no one was there.

  • BUSH1940
    elmer e bushong (@BUSH1940) reported

    @WeAreBlueCrew @ring Why start using a bathroom now. She smells and looks like ****. Sorry, but that woman is below stupid.

  • brysin1
    ISO.... (@brysin1) reported

    @ring is there an issue with the app? I cant see my feed or recorded events.

  • TRENDYCITY
    TruthSeeker24 (@TRENDYCITY) reported

    @JeffBezos I found out @ring is not a preventative measure but a reactionary service. In other words I have to be hurt or crime in progress for Ring to actually help my community. #CriticalRole

  • abarber1
    Andrew Barber 🌐 (@abarber1) reported

    @caveman984 ****, no recordings. I honestly would pay @ring for the video that was recorded today. I really brought it!

  • dougsillars
    Doug Sillars 🌻 (@dougsillars) reported

    Super frustrating. Setting up @ring motion detectors: to change the sensitivity, the instructions walk you through steps 'in the app' They MEAN 'in the iPhone app', as this feature IS NOT in the Android version. (Borrowed spouse's phone and solved the issue, but what a PITA)

  • PeterBossley
    Peter A. Bossley (@PeterBossley) reported

    has anyone else noticed that @ring has broken support for Voice Over #a11y in the majority of their iOS app with the last update? Makes the application unuseable for blind users. Quite frustrating and of course you can't roll back to an earlier version...

  • Esenbek_Aliev
    Esenbek Aliev 🔋 (@Esenbek_Aliev) reported

    @ring customer support is annoying, no emails, no chat, phones are busy...how do I get help?

  • chimerical_cal
    Cal (@chimerical_cal) reported

    Hi @ring, how can I check if my account is still locked out or not? You locked me out for 10 minutes because I entered the wrong 2-factor auth code a few times. I then entered the correct code before the 10 minutes was up and you locked me out for 24 hours. Please help. Thanks.

  • ElkeGloyer9
    Elke Gloyer (@ElkeGloyer9) reported

    @WeAreBlueCrew @ring Don’t bring trash in my home

  • wolfthehunter
    P.D. Petro 🎸🤠🇺🇸 (@wolfthehunter) reported

    @ring Ring camera system hacked. I wish I could get my money back on this ring system. I am still trapped in this damn apartment. I have been testing the camera and I get about 2 apartments down and the live doorbell cam feed cuts off. And I have cellular on. Once it came back on, I

  • HobleyPaula
    Paula Hobley (@HobleyPaula) reported

    @ring your latest update has made it extremely difficult for VoiceOver users to change the preset message for the ring doorbell. Please fix this at your earliest. It may sound like I complain about access issues. If organisations were committed to #InclusiveDesign I wouldn’t.

  • IdeliseEspinosa
    Idelise Espinosa 🎭 (@IdeliseEspinosa) reported

    @ring I get community notifications all the time. If there’s one I don’t want to see, I’ll clear it. When I open the Ring app later it automatically opens to that community post whether I want to see it or not instead of the dashboard. Can you fix this?? It’s SO annoying!!

  • BryanSmart
    Bryan Smart (@BryanSmart) reported

    "Button, logo other, moon and night sky". This is how VoiceOver reads @ring app Options screens now, in addition to the broken Hamburger menu and broken History. If you use VoiceOver, do not buy or subscribe to Ring services. They are now almost entirely incompatible.

  • LGBFJB1168
    LGBFJB (@LGBFJB1168) reported

    @ring Why do none of my lights follow a time schedule?! Setting up hours doesn’t work and setting up dusk to dawn doesn’t work. Please fix your app.

  • JichaMan1974
    Tiger Daddy (@JichaMan1974) reported

    @JesseF100 @BryanSmart @ring thing is I don't give two shits if accessibility goes off script. if you don't know something pass it higher up. maybe your manager? that is unexcusable in my book, and if a company pulls that ****, I tell them so.

  • JichaMan1974
    Tiger Daddy (@JichaMan1974) reported

    @BryanSmart I think @ring needs to understand the same thing I have tried telling other companies like instacart, and uber that your accessibility problems are not in my personal account, but in your buggy software! try feeding me another one, as I just spat that one out in the toilet!

  • bjscott59
    Barbara Scott (@bjscott59) reported

    @WeAreBlueCrew @ring Tell her it is broken

  • rjc35
    Ron Costello (@rjc35) reported

    @ring what a horrible customer service experience. Because my phone number changed my doorbell has been bricked. Can’t sign into my account with just my user name and password. 45 minutes on hold with no help.

  • ghostalphabravo
    GhostAlphaBravo (@ghostalphabravo) reported

    Excuse me… @ring can we get a separate page for the Neighborhood Alert feature for lost animals? And people can opt in or out based on whether if they give a **** about “a black and white cat walking on my driveway.” Criminal Activity page. Wildlife page.

  • ThatPattyGuy
    ThatPattyGuy (@ThatPattyGuy) reported

    @ring why is it so hard to make it to where your devices don’t freak if the WiFi blips out for a second from my isp being bad. like damn I’m tired of taking apart my doorbell to reset it literally every other day from this bullshit. It won’t stay connected. signal is not an issue

  • Dancastree3804
    dan castree (@Dancastree3804) reported

    @ring you clearly didn't read my last tweet ! device health page isn't the issue wavery lines on a video is the issue but hey @ring doesn't care