Ring status: device issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Ring users through our website.

• Device Failure (52%)
• Online Features (22%)
• Sign in (9%)
• App Crashing (9%)
• Website Down (4%)
• Errors (4%)

Live Outage Map

The most recent Ring outage reports came from the following cities:

City	Problem Type	Report Time
Morecambe	Device Failure	25 days ago
Greeley	Errors	1 month ago
London	Device Failure	1 month ago
Manchester	Device Failure	1 month ago
Romeoville	Device Failure	1 month ago
Garland	Device Failure	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ring Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mohaaa (@Mohhaaa95) reported 2 minutes ago

  @ring No mobile push notifications on any device (Android + iOS). Web notifs work fine, videos record OK. Tried: logout/login, reinstall, all settings checked. Support refuses to escalate. Server-side push token issue. Please help.

• 
  King•VP (@IDDQD_VP) reported 4 minutes ago

  @ring No, if you read my email, we do not. His account is linked to his mobile phone, which is disabled. There is no way we can login. My mother purchased a new account meanwhile.

• 
  JΩhn (@JohnDoe_5oh) reported 10 minutes ago

  @libsoftiktok @Nextdoor They’re just as bad as the @ring neighbors app

• 
  Davey Allen (@DaveyAllen54264) reported 12 minutes ago

  @ring I keep calling customer service. For some reason. You people can’t hear me. I can call anyone else and they hear me with no problem. So they just hang up. I keep getting screwed with this company. I told you I would call. Then this

• 
  DonutOfDoom (@AnusOfDoom) reported 17 minutes ago

  @AFL 🚨🚨🚨 My neighbour barracks for the Dons and 3 weeks ago I caught her on my @ring doing a girthy **** 💩on our doorstep so I’ve little to no sympathy for Don fans at the minute. 🙄 They’re filthy animals imho🎯

• 
  Sean Conrad Fox (@seancfox) reported 19 minutes ago

  @ring changed my network and now can’t connect my doorbell. Spoke with reps and they weren’t able to help. Any help would be great.

• 
  Scotty J (@Its34Again) reported 21 minutes ago

  Day 22 of @ring STILL not fixing an easy iOS Widget problem even though they pretend they’re working on it. They literally don’t care, do they!?

• 
  DonutOfDoom (@AnusOfDoom) reported 22 minutes ago

  @missmommymolly Just busted my sister birthing a girthy **** on my doorstep at 3.17am @ring can I send you footage to verify the size & perpetrator?

• 
  Lee Cordrey (@Leeroy64Cordrey) reported 23 minutes ago

  @ring you devices are terrible, how can something that has worked for so long be so difficult to reconnect. All of my stuff works and these devices will not connect and when they do they randomly disconnect. The reconnection method is a joke

• 
  BetweenTheLines (@visionfaded22) reported 24 minutes ago

  @ring are ya’ll having a system outage or something ? Your app is bugging out bad. Saying no subscription and the dates are all messed up. Have an active plan till 2027 but it’s not working or showing.

• 
  Barry Harding (@BazzaHards) reported 25 minutes ago

  @ring not impressed with your customer service 😡 You send me a faulty product, can’t resolve the issue despite 5 phone calls (kept getting disconnected by you), then I have all of the inconvenience of sending faulty bit back BEFORE you send me a replacement ! Shocking 🤷🏻😡😡

• 
  Jeremy Abreu (@jeremyabreu) reported 27 minutes ago

  @ring is your app down? Won’t open for me or update

• 
  East Austin Zaddy (@El_Jefe_Mayor) reported 27 minutes ago

  It’s probably just me but Is @ring a piece of ****?

• 
  lisa (@lovemyboysdjr) reported 27 minutes ago

  @GlennPurcell2 @Notwokenow @ring Help. I need suggestions as what I should purchase. My indoor ring is very inconsistent

• 
  ZerohedgeIsFakeNews (@Turbolag12) reported 28 minutes ago

  Moved @amazonalexa Echo Show to a bathroom closet where it will be used as a clock. Inability to turn off pop-up ads is unacceptable. Nonstop motion in my peripheral vision in my office. Wanted @Ring notifications, but that implementation is piss poor & the device chokes. FU AMZN

• 
  Rob Wilkens (@Rob_D_Wilkens) reported 28 minutes ago

  @ring Okay - There was a lot going on yesterday and I was frustrated - I apologize for my reaciton - however, I resolved the issue by setting up a VPN. Without the VPN (using AT&T's wireless home internet service) it was failing,. Solved.

• 
  Toby Benson (@tobymedia) reported 30 minutes ago

  Amazing how a multi-million dollar company like @ring can have such terrible UX in their app/website that it doesn’t let you subscribe to their pro package… like I’m trying to give you money & you’re not letting me - crazy! This page opens whenever I click to upgrade and it’s a dead page with info about the plan… and says “plans can’t be managed in the ring app” and there’s nowhere to click!! Madness.

• 
  Dan Spack (@DanieltheLion1) reported 30 minutes ago

  @ring Though the signal strength is still poor, it seems the Spotlight Cam is not discounting from the WiFi as much as before the extender was installed. It was explained to me previously that was a primary issue for the fast battery drain. I’ll send a DM. Thanks.

• 
  👀 🇺🇸 Casual Observer (@classicdawn) reported 32 minutes ago

  @ring And you're another example of why AI canNOT replace us. The support bot ends the convo without any resolution! Your customer service is the WORST!

• 
  Tommy Shane (@_TommyShane_) reported 34 minutes ago

  @ring customer service is terrible. Bought a new device only for it to stop working under less than a year. They send a refurbished one that stops working and the best they can do is advise us to purchase a new one and offer us “25% off” #trash

• 
  Maze (@MAZEHUD) reported 39 minutes ago

  @ring THE VIDEO DOORBELL DEVICE IS UNRELIABLE, regularly missing recordings and going offline. Despite paying for Ring Protect Solo subscription, weeks of troubleshooting & contact with support have failed to resolve the issue. Ring also makes it difficult to escalate complaints!

• 
  FACELESS SHEIN INFLUENCER (@sheininfluencer) reported 39 minutes ago

  @ring TERRIBLE SERVICE, SEND MY ORDER!!!

• 
  Dan Johnson (@DanJohnsonAB) reported 45 minutes ago

  @ring was a mistake. It demands a signin and password constantly and doesn't n recognize me, and when I ask for help, I can only get no-reply, notifications.ring.

• 
  𝘊𝘢𝘳𝘳𝘪𝘦 🪬 (@aka_carrie) reported 48 minutes ago

  @hayes_wayne @ring I’m having this issue as well, it’s only started within the last 3 days, and I can see on here that other people have reported the same.

• 
  Michael Gardner (@Duch3s5) reported 53 minutes ago

  @ring can you please stop shoving the AI **** down our throat. I do not need to see the notification about my trial for AI description being expired every time I open the app. If I wanted that feature I’d sign up for it. I’m about to just go with a different company at this rate.

• 
  Pumblechook (@pumblechook) reported 54 minutes ago

  @ring Ring 4K Retinal Camera picture quality is not so great with very poor picture degradation when zooming in. I have tried different models including the POE versions. Even Ring tech support have given up. Very poor products

• 
  Scotty J (@Its34Again) reported 55 minutes ago

  Day 19 of asking .@ring to address the iOS widget issue and despite all the promises STILL NOTHING has been done. JUST MORE EMPTY PROMISES.

• 
  Gbrook (@gbrook37) reported 56 minutes ago

  @ring They must of been the lucky one that ring did not have a system failure as when I got broken into they did so no evidence to be obtained. Opened a case no one coming back and today shortage of staff to deal with customer

• 
  Demetrius📸 (@meechie2_) reported 57 minutes ago

  @ring can send me notifications of every car driving down the street but miss someone stealing my damn package from my front door. **** so annoying

• 
  LastRealOneLeft (@Rivirunthecity) reported 60 minutes ago

  @ring add the fact that my front door bell cam won’t even ******* load but the other 2 will what makes you think I should pay to watch my cameras like I actually want to know where ******** you think you have the right