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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ring users through our website.
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Device Failure (29%)
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Online Features (21%)
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App Crashing (15%)
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Errors (14%)
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Website Down (11%)
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Sign in (9%)
Live Outage Map
The most recent Ring outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Kansas City |
Device Failure | |
| Waterford |
Device Failure | |
 Frankfurt am Main |
Online Features | |
 Bristol |
Errors | |
| Willimantic |
Device Failure | |
| Huntley |
Errors |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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Gemma Davis
(@mad_gemma) reported
@ring Hi Ring! any ETA on when we will get our cameras back? Been down since about 12pm, dashboard just goes around and around saying loading. BT customer. Any idea how long?
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zherer
(@z_herer) reported
@sleepyblonde86 @ring It's a BT issue - contact them
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Pen Dixon
(@pdixon2) reported
@ring our doorbell and alarm system are showing as offline but all other devices connected & WiFi working.
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simon morton
(@simorton80) reported
@ring #btinternet all cameras down? I’m with BT in the UK. Is there an issue?
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Pen Dixon
(@pdixon2) reported
@ring Our doorbell has been down since Saturday and now the alarm had joined in!
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sleepyblonde86
(@sleepyblonde86) reported
@ring Doorbell completely down over here in the UK. Internet provider is BT and no other issues with anything else, but ring is not working. The app doesn't say anything about any issues, which I believe it should especially if you know there are issues.
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celica madoogl
(@bbqbeans444) reported
@Stewart_1592 @ring @AmazonHelp Same all offline
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Richard 🇺🇦
(@RJG18) reported
@AndreaGeorgiou @ring Same for all my @Ring devices. Checked with a few other people and they are offline too. Looks like a UK-wide outage?
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Shannon
(@Shannon97440801) reported
@ring my ring is saying device connected but on the app the wifi is still down. My wifi is completely fine on every other device in my home, I’m charging it to see if that helps, nothing has worked at the moment I would love for it to be back on soon if you could help
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Cliff
(@writercliff) reported
@ring all cameras down? I’m with BT in the UK. Is there an issue?
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QQ
(@qqxue) reported
@ring what’s the ETA to fix the outrage? Thanks
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John Johnson
(@JohnJoh13915680) reported
@ring @MeatonJosh @bt_uk any update from your side please? I have the same issue.
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Sophie Morton
(@Sophie_Mortonx) reported
@ring are your services down? My doorbell won’t connect nor Alexa!
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Jessica Scull 🌿🌱🍃 🧡
(@jesscu01) reported
@ring @AndyEdmans There’s a huge outage at the moment!
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QQ
(@qqxue) reported
@ring is the service down? All my devices are offline, no issue with internet .
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Rory - Phaddy Plastaig
(@RoryMcC1955) reported
@ring Complete outage on Ring app, Alarm and website and in UK and Spain locations I have the alarm! Any update please?
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Daria W ♍️
(@DDariaDee) reported
@ring what's happening, I can see not only my devices are down?? #uk
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Joe™🏴☠️🇬🇧🥓👑
(@joe606) reported
@Stewart_1592 @ring @AmazonHelp same here - my google mesh says everything is fine, but my Alexa devices say there is a router issue. Looks like an Amazon issue
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Darren
(@little_d83) reported
@ring shouldn’t you update your status page to show an outage? Still shows all components as operational which isn’t the case.
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Steve Devlin
(@steve66stevie66) reported
@ring not working again says my internet is down but it isn’t and I’ve rebooted everything including cameras. Happening several times a year now.
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Pat19eighty5
(@pat19eighty5) reported
@writercliff @ring Mine too, since 12.30pm today. Reconnect steps don’t resolve the issue.
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Antonios
(@Vranakis) reported
@ring @ManeshParmar7 That’s a serious outage it seems everything is down for me as well
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Prof Pugwash ⭐️⭐️⭐️⭐️⭐️⭐️💙
(@prof_pugwash) reported
@ring like many in the uk at the moment my Ring system is unable to contact the ring servers, my internet connectivity is good at the moment so that isnt the issue, have you got an ETA for the systems to return?
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Papadoc
(@PapadocMr) reported
@ManeshParmar7 @ring Is this fixed? Seems to be down since Saturday for me.
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Gary Schwartz
(@garyschwartz) reported
@ring @MrDankw It is just my ring devices that are down. The ring website is also not loading, all other websites I've tried are down.
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xSEMPITERNAL012
(@xSEMPITERNAL012) reported
@DirectReference @ring @DavidPhillips31 Same here. Says all offline but internet is fine. Even the actual box has the icon that it has internet, so seems to be an issue with the application getting that information from the system itself
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John Johnson
(@JohnJoh13915680) reported
@ring it seems you have a wide reaching outage - what is the ETA to fix the issue?
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amanda briggs
(@amanda_briggs) reported
@ring any problems with your UK service right now? All of my cameras just went down and there’s nothing wrong with my internet connection
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gami2803
(@gami2803) reported
@ring if your system is down, have the decency to inform your customers please
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val 🪴💙
(@valplantpot) reported
Rubbish online service from @ring. Didn’t bother to help at all. Avoid