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Ring status: device issues and outage reports

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Full Outage Map

Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.

Problems in the last 24 hours

The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Ring users through our website.

  • 49% Device Failure (49%)
  • 17% Online Features (17%)
  • 14% Sign in (14%)
  • 9% Errors (9%)
  • 6% App Crashing (6%)
  • 6% Website Down (6%)

Live Outage Map

The most recent Ring outage reports came from the following cities:

CityProblem TypeReport Time
Morecambe Device Failure 4 days ago
Greeley Errors 15 days ago
London Device Failure 17 days ago
Manchester Device Failure 18 days ago
Romeoville Device Failure 20 days ago
Garland Device Failure 22 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ring Issues Reports

Latest outage, problems and issue reports in social media:

  • Big_Ticket
    Big_Ticket (@Big_Ticket) reported

    @ring Just spent over an hour resolving what should not been an issue. First @ring system said I had no plan. I checked and I was billed in March 2026 for annual charge. Could not resolve on app or chat. Called @ring and spent about an hour on the phone. 1st told go to contact my bank.

  • Its34Again
    Scotty J (@Its34Again) reported

    Day 18 of asking .@ring to address the iOS widget issue and despite all the promises STILL NOTHING has been done. JUST MORE EMPTY PROMISES.

  • RolandBurnem
    Roland 🛸 Burnem (@RolandBurnem) reported

    @excel_ranger @ring Eat **** you pathetic karen.

  • bwethbrad
    Brad Wethington (@bwethbrad) reported

    @ring You failed me. Five cameras, Premium Legacy with Alarm Professional Monitoring. When I needed you most, I have no video. I've got years of cat videos and random cars going up and down my street, and yet the one time I NEED these videos they're not there!!!

  • opngate
    Robert WR (@opngate) reported

    They’ve been trying to shove Ai down our throats for years now. Look at the @ring Super Bowl ad. We should resist Ai as much as possible

  • Its34Again
    Scotty J (@Its34Again) reported

    Day 21 of @ring STILL not fixing an easy iOS Widget problem even though they pretend they’re working on it. They literally don’t care, do they!?

  • cepalogix
    Eric - cherche la logique (@cepalogix) reported

    Hey @ring Your solution dorsn’t work anymore for reconnecting an existing account on an iphone with the very last patch - and your latest version. And the additional problem is that if we try to declare a bug, we only get AI generated bullshit without capability to warn you…

  • nqanry185908
    Watrlvr (@nqanry185908) reported

    @ring Do not buy Ring Cameras. I have a defective solar panel. I have waited a month for replacement. Promised by 2/14. Now being told it will take longer. Will not refund so I can get from Amazon stock or credit service. Camera down and security risk. Suggest do not buy ring.

  • IetsG0Brandon
    James G (@IetsG0Brandon) reported

    @ring are your servers down? dod you not pay @awscloud ? why am I paying to not connect to my system and for you to say " its our fault " ? too busy counting your billions? what ********?

  • Its34Again
    Scotty J (@Its34Again) reported

    Day 23 of @ring STILL not fixing an easy iOS Widget problem even though they pretend they’re working on it. They literally don’t care, do they!?

  • KristyM03508044
    Kristy Moore (@KristyM03508044) reported

    @ring is there a way to speak to a human? I need help!

  • visionfaded22
    BetweenTheLines (@visionfaded22) reported

    @ring are ya’ll having a system outage or something ? Your app is bugging out bad. Saying no subscription and the dates are all messed up. Have an active plan till 2027 but it’s not working or showing.

  • amandac46
    amanda (@amandac46) reported

    @ring the doorbell is offline. Has power rebooted router still not working other ring camera is fine.

  • thrillingd
    D (@thrillingd) reported

    @end3of6days9 @ring Recently alerted me of a missing small dog, then pops up a recent clip of me in my backyard with my dog saying this could be the missing dog… not cool at all and I did not sign up for AI learning with my own cameras. How do I disable this ****?

  • CrackShotPlays
    cracku ♡ (@CrackShotPlays) reported

    @BoneKnightmare @ring scared for the woman he is searching for wtf???

  • moviesplusgames
    The New Release Guy (@moviesplusgames) reported

    I'm pretty sure someone at @Ring is telling people what's going on with my camera footage or some other ****. Sure seems like it. Maybe get a different company. Nobody knows certain **** about my cams but me, but the neighbors sure seem to.

  • ScarlettShaw
    Scarlett Shaw (@ScarlettShaw) reported

    brought the new @Ring 2K battery dorrbell to replace my old 3. The viewing angle is awful. With the camera next to the door, you can’t see the door. Motion detection seems just as bad and the image quality is marginally better. Improved night vision though. #Ring

  • wild_witchy_
    Wildwitch 🧙‍♀️ (@wild_witchy_) reported

    You see the worst and the best of human beings when you have a @Ring camera at your front window. I watched a woman kick a piece of trash into our front yard. 3 minutes later I watch a couple pick it up and clean it up.

  • nsc126
    👽 (@nsc126) reported

    @ring I’m trying to get an update on a pre-order placed in Jan for a KIDDE Smart Smoke & Carbon Monoxide Alarm that was supposed to ship 2/25. I’ve called in and tried the chat option and am getting nowhere. Can you please help? This was not cheap! I’d like the order shipped.

  • jrashmore
    Jamie (@jrashmore) reported

    @ring how come I’ve been waiting for my replacement device for nearly two months, you take the money out of my acc knowing I do not have the device yet but yet your customer service team do nothing to ensure my device is delivered? Terrible service!

  • lovemyboysdjr
    lisa (@lovemyboysdjr) reported

    @GlennPurcell2 @Notwokenow @ring Help. I need suggestions as what I should purchase. My indoor ring is very inconsistent

  • Mohhaaa95
    Mohaaa (@Mohhaaa95) reported

    @ring No mobile push notifications on any device (Android + iOS). Web notifs work fine, videos record OK. Tried: logout/login, reinstall, all settings checked. Support refuses to escalate. Server-side push token issue. Please help.

  • Alexi2088
    Alexi atherton (@Alexi2088) reported

    @ring Three calls. Three different advisers. Around 25 minutes on each call. Three terminated calls before my issue was resolved. That’s over an hour of my time wasted with nothing to show for it. Easily some of the worst customer service I’ve ever experienced.

  • RefSuperDavePWD
    Ref SuperDave (@RefSuperDavePWD) reported

    @JenBassAllen @DaveInTheRC @ring $20 a month

  • awakenotwoke71
    Awake Not Woke (@awakenotwoke71) reported

    @ring what is going on with your app? Active subscription till next year but not showing on the app. Done all troubleshooting with the AI on your website n still not working.

  • RiderWriterSW
    RiderWriter (@RiderWriterSW) reported

    @ring is absolutely worthless. Worst apps, no ability to contact a human. #fail

  • JAYintheBX
    Jay (@JAYintheBX) reported

    @ring Had to unplug my Stick Up Gen 3 Cam, remove battery and plug it back in to get back "Online." The other issue I have this with this cam is that sometimes it takes a long time to open Live View. This problem doesn't occur with my Outdoor Cam Plus. Always connected, fast Live View

  • Its34Again
    Scotty J (@Its34Again) reported

    Day 15 of asking .@ring to address the iOS widget issue and despite all the promises NOTHING has been done. They just don’t care, do they!

  • The_other_Yash
    Yashvardhan Goenka 🇮🇳 (@The_other_Yash) reported

    @ring Hi Ring Support Team, I am writing to request urgent assistance with my Ring account. I have been completely locked out and am unable to log in despite multiple attempts over several days. Here is a detailed summary of the issue: (CHECK DM. I've mentioned the issue.)

  • 46_ColeTrickle
    Cole Trickle (@46_ColeTrickle) reported

    @FedEx @FedExHelp Saturday - Delivery exception Customer not available or business closed (demonstrably false) Monday - Delivery exception Location security restrictions - Delivery will be reattempted (demonstrably false) Today - Delivery exception Customer not available or business closed (demonstrably false) Horse 💩 No trucks ever entered my driveway and no one approached my doors. Ever heard of @ring or work from home?? Absolute trash business. The pathetic USPS outperforms you with overburdened government bureaucracy - utterly embarrassing