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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ring users through our website.
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Device Failure (25%)
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Online Features (23%)
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App Crashing (18%)
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Errors (14%)
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Website Down (12%)
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Sign in (9%)
Live Outage Map
The most recent Ring outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Bristol |
Errors | |
 Willimantic |
Device Failure | |
| Huntley |
Errors | |
| Grimsby |
Device Failure | |
| New York City |
Sign in | |
| Elk Grove Village |
Website Down |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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steve wadhams
(@stevewadhams3) reported
@SANJOSEMAILMAN @ring Get ******** off my porch
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Laura
(@LauraKings11) reported
@ring is the ring down? Unable to sign in on different devices.
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Brian K. Jones
(@bkjones) reported
@ring - your site says the floodlight 2-pack is $80 off today. It’s not. I quoted it at the same price a month ago. Please fix.
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Phil L The IV
(@PhilLTheIV) reported
@lukeplusone As long as they don't catch your bad ones, either @ring
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GarethCreative
(@GarethCreative) reported
@ring Over £200 for a door bell and it doesn’t last 2 years!!! 5 years i would be fine with but when a button breaks and you do not even have a fix is shameful.
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Mitch ™Ⓜ️
(@kade6767) reported
@ring Awesome! Thanks so much for your help. Since I didn’t need it and they needed a new one it worked out better than returning. They’ll just give me what I paid for the Ring. Even Steven. Have a great week and stay safe.
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Maximus Lemon
(@MaximusLemon) reported
@ring please turn down the ads you play when you call the help line. It's much louder than the music it switches between and if it was designed to make me want to hang up it almost worked
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Arleen_2015
(@arleenmcwillt) reported
@SANJOSEMAILMAN @ring Guess that look of dismay stays, I don’t open my door to liars/cheaters/thieves/ the likes of her can go on down the road
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RM- RadicalModerateCA - We Did It!
(@ModerateCa) reported
@SANJOSEMAILMAN @ring No insider trading tips here...so **** off!
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vanessa barrett
(@vanessajbarrett) reported
@ring I’m trying to have a package customized for my home at a reasonable cost. I went on chat and they can’t help me and told me to call and now there’s at least a 45 minute to even SEE if i can afford something. there has to be a better way.
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Chester Smith
(@BigChetSmith) reported
@ring ring's help is useless. I am trying to change the detection fields for a floodlight camera but my ring app does not have the buttons described online. Can anyone help?
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J D
(@ghostbuster9999) reported
@ring I’m still waiting for any kind of support. This makes me very nervous about placing the security of my family and my home in the hands of Ring. Will anyone EVER help me?
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Human Confessions
(@HumanConfession) reported
@SANJOSEMAILMAN @ring You in trouble. Say nothing Use disraction Let us pray
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Steph M.
(@stephaniecm1988) reported
@ring just spent an hour waiting for advanced tech support since my Ring 2 went offline two days ago and won’t reconnect. Was told no one is available to help me.
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TOM-E
(@therrera441) reported
@ring your cameras are absolute garbage. Tell me how someone was able to break into my car and literally open up every door going through my ****, and the camera picks up absolutely nothing, just my car doors being open after it was all done? what in the absolute ****
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Mark Lewis
(@MarkLew66633343) reported
@ring Just had a Pro installed. It has sufficient power, good WiFi, it completed an internal software update and goes offline. I have reconnected WiFi, reinstalled the device, same result, it works, updates software then doesn’t. Frustrated, please help
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Felix
(@FelixGGoinsIII) reported
I can't believe how bad @ring support is. The mobile app and Alexa skill are full of bugs and #Ring would rather blame the user than fix the problem. It isn't hard to read what Alexa Skill says will work and then have Alexa reply "Ring doesn't support that" @amazon failure
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GarethCreative
(@GarethCreative) reported
@ring It is a shame you did not want to help when i phoned up!
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Mitch ™Ⓜ️
(@kade6767) reported
@ring We received an order that was ordered in error. It never should’ve been ordered and need to return it and missed mailman to refuse delivery so it’s not working on website to initiate a return
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Jon Birk
(@jon_birk) reported
@ring I’ve spoke to your support team 6 times over the same issue. It gets resolved temporarily. Comes back usually the same day off and on. Your support team clearly cannot fix this problem.
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vanessa barrett
(@vanessajbarrett) reported
@ring thank you!! we have lots of windows and doors but don’t need more than one keypad and don’t need an indoor motion sensor. debating an outdoor camera but was hoping someone could help with customizing a package that won’t break the bank?
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Dwayne Davis 🌊 🌈
(@DwayneSDavis) reported
@SANJOSEMAILMAN @ring If she was in distress, I would help her. If she wasn't in distress I would drop a bucket of pig's blood on her head.
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GarethCreative
(@GarethCreative) reported
@ring Sorry your idea of support is to buy another one at 35% discount!!! And that you think a doorbell should only last 1 year!!! This is a joke!!! I will buy a nest one, at least they would fix a problem foc especially when its a known problem. Google Ring split doorbell button
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Darian
(@Darian_K_R) reported
@ring part of my order did not arrive. Chat did not help and phone times are almost an hour. Can you help?
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Michell
(@Mmmmmmichell) reported
@SANJOSEMAILMAN @ring I already took out the garbage. Bye bit@h!
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Philipp Blum
(@Citrullin) reported
@iRobot @Ring Maybe you want to consider using Web of Things in order to have working devices, even when there is an outage. Happy to help btw :)
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Tim O'Neill
(@james20tyrone1) reported
@SANJOSEMAILMAN @ring Can you come back on Thursday at nine, that’s when they pick up the trash
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Brian Discombe
(@MMA_Stig) reported
@homerhsi @ring Some have resorted to knocking on the window as the notification delay after them pressing the bell is so long. Thought it was down to the old doorbell, will have to see if this new one is any better. If not they will both end up on ebay.
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ppaterso
(@ppaterso1) reported
@ring Hi team. I haven’t been able to login since the issues that were resolved on 28/11. I get “an error occurred. Please try again later”. Prior to this my App couldn’t load the dashboard or connect to cameras so I thought I’d to log out but can no longer log back in.
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Penny
(@Penny_Jo59) reported
@SANJOSEMAILMAN @ring I would invite her in and have a little sit down at the kitchen table and ask her some questions, then I'd give her some answers and send her on her way.