Is Ring down?
No problems detected
If you are having issues, please submit a report below.
Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ring users through our website.
-
Online Features (28%)
-
Device Failure (21%)
-
Sign in (18%)
-
App Crashing (15%)
-
Errors (10%)
-
Website Down (8%)
Live Outage Map
The most recent Ring outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Somis |
App Crashing | |
 Manchester |
Online Features | |
| Gloucester |
Sign in | |
| Bognor Regis |
Online Features | |
 Copenhagen |
App Crashing | |
| Hounslow |
Website Down |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
-
Alex Crampton
(@Crampo09) reported
@ring is there still known issues? Doorbell offline. Try to re-setup and won’t finish. Using iOS app.
-
KJ49er
(@subieXtrek18) reported
@ring Is the app and website down?
-
Snowdrift Antiques
(@SnowdriftAntiqx) reported
In two exact same locations, same Wi-Fi network, Ring outperformed @Canary hands down. No missed motions. No stalled motions. No more people showing up out of nowhere. No more people disappearing into thin air. @Ring
-
Dominica
(@DominicaShelby) reported
@ring I updated my ring doorbell yesterday with the app and now all my recordings have gone, not really a huge issue but I’ve paid for these months for them to save and the update has wiped them including my favourite’s. Seems like a waste of monthly money now
-
Lesley Morritt
(@lesley_morritt) reported
@ring I have sent 3 emails with no response, I have not had a full year on a ring doorbell without it corroding and nobody appears interested in finding a proper solution except replacing with the same poor quality as a customer for several years a response would be appreciated
-
Snowdrift Antiques
(@SnowdriftAntiqx) reported
@canary is the worst. Their servers are laggy. Their support sucks. They dont care. @Ring
-
DARKMIRROR002
(@DARKMIRROR002) reported
@Cylee3Cylee @ring I feel bad for the people with the security systems through ring.
-
Susan Whitehill
(@SusanMWhitehill) reported
OK, @ring, your two-step verification won’t let me log back in to my account. I keep getting “verification failed” when I’m typing the correct code. Help!
-
DARKMIRROR002
(@DARKMIRROR002) reported
@ring just canceled my ring security bundle. Glad your stuff broke now, before it shipped, save myself a lot of money and a lot of grief.. y'all keep hyping your products but but you need to focus on quality and reliability. Hopefully you get this resolved before the next issue.
-
Adam
(@manwithasandy) reported
I wonder what @ring does when someone is in real trouble
-
🇺🇸 Will ©
(@SirWill) reported
@ring I was saying the problem is wider than your status page mentions.
-
Chris Weaver
(@chrisbweaver) reported
Welp, @Logitech Circle doorbell is down again. Makes me miss my @ring , but the HomeKit is great... when it works -_-
-
John Brittaine
(@Hammertime4u) reported
from
Sawbridgeworth, England
@ring I have fully charged battery,perfect picture during the day,white/grey horizontal lines at night making it impossible to see any meaningful pictures,cannot be Wi-Fi issue as only happens at night,can the Ring team please resolve this ASAP,lots with same problem on chats
-
Cylee
(@Cylee3Cylee) reported
@DARKMIRROR002 @ring they're not bad, all things considered. I can count with my hand how many times it have failed me in the years using it. But of course, you can argue that old system is more reliable, but that impression also comes with fact that you never monitor them like you would with Ring.
-
miguel padilla
(@mapg08) reported
@ring I called customer support for assistance with my doorbell. The recording said it will be a 45 minute wait. Well as of now I have been waiting for help for 1hr 27 minutes and counting. Someone please help 😤
-
Ali Hafiz
(@DrAliHafiz) reported
@ring suddenly unable to access live view on all my stick up cams or my video doorbell. cannot access "device health" screen for any of them either. control center only working intermittently. alarm system seems to be working, but all cameras are down
-
donna johnson
(@rockinaftermidn) reported
@ring a company that is not customer oriented, they don’t help with issues, instead they say connect with the ring community when they’re the one who should assist with your issue, since they’re the maker of the product
-
richard
(@testastretta) reported
@ring When are you going to turn off this annoying GeoFence marketing? I said no thanks, it keeps nagging me to enable it permanently. Instruct your developers (marketing) it's none of your damn business. Fix. The. Bug. #Security #Privacy
-
Tom
(@tlee213) reported
@ring saw ur recent tweet of the issue. I deleted the app cause I thought it was my app and tried logging in but it says for 2 factor “bad gateway” and “the operation couldn’t be completed”. Just letting u know
-
𝚊 𝚠 𝚊 𝚝
(@amberwatson_) reported
someone literally put their nasty trash in my trash bin outside and my @Ring didnt catch who it was.
-
Chris Lane
(@ctopher06) reported
@WyzeCam your products are garbage and your customer support is even worse!! @ring you've gained a new customer!
-
Jon Graft
(@JonGraftDesigns) reported
The @ring app is absolute garbage. I've had issues every single day. Either requiring me to logout & back in or I get a streaming error and told to "try again later". Also where is HomeKit support?
-
⚜🖤 ૐ Miss V ૐ 💛⚜
(@__MissV__) reported
Great now the @ring app is lagging, none of the cameras load nor does it recognize my device. I wonder if people can hack into and **** up accounts
-
Katie Gleeson
(@kategleem) reported
@Crampo09 @ring Ours is all offline too!
-
🇺🇸 Will ©
(@SirWill) reported
@ring more than just app not loading. Can't sign in on web. Windows app is down too. When app was partially working, showed devices but said alarm system offline but it isn't.
-
Kyle Jones
(@Ky13jns) reported
@ring hi my ring doorbell isn't connecting its keeps saying there seems to be a problem with my Internet connection but there is no problem with my Internet? Uk
-
DARKMIRROR002
(@DARKMIRROR002) reported
@Cylee3Cylee @ring Not looking for an argument at all. Like I said I just feel bad for the people that use alarm system setup when something like this happens. Glad to hear your experience has been really good overall, it's good feedback. Looks like things are back up hope you have a great night.
-
Laurie Calverley
(@Birax) reported
@ring You've been using that pre-canned response since at least 2018 - how far down the priority list has it shifted? Can we see your prioritised backlog to know if it's even still on it, and if so, how far down?
-
NW Angel
(@NWAngel) reported
@ring seems on a mission to destroy their most loyal users - I have five devices (doorbell, cameras to watch the dog) and use the app multiple times a day. On Chrome your web login fails and crashes and is half as useful. Thanks @Amazon for ruining a great product.
-
Jeff Otton
(@nblovie) reported
from
Waterlooville, England
@ring I’m trying to set up a new account- I’m not receiving the verification email. Is there a problem with your end?