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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ring users through our website.
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Device Failure (30%)
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Online Features (22%)
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App Crashing (16%)
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Errors (12%)
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Website Down (11%)
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Sign in (10%)
Live Outage Map
The most recent Ring outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Port Orange |
Online Features | |
| Rochester |
App Crashing | |
| Kansas City |
Device Failure | |
| Waterford |
Device Failure | |
 Frankfurt am Main |
Online Features | |
 Bristol |
Errors |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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Eric Williams
(@cyrbones) reported
@UncensoredAmer4 @ring Appears to be down!
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pile of shit.
(@kcdrummergirl) reported
@ring your customer support sucks. No email. Your US number isn’t even a real number. You can’t even chat with a human. You can’t even chat in general!!! How are we supposed to get help????
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mickiam50
(@mickwill46) reported
@ring will this connection issue be sorted out tonight please
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NSunshine
(@NSunshine74) reported
@ring dashboard won’t load and can’t see live view just circles or says streaming error. Also when I disarm my rings notifications still go off. I even updated my app. Please correct
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ninety
(@ninety_88) reported
@SJ__152 @ring It's been down for about 3 hours now. Should still be recording but you can't access on the app or website
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Ric
(@landwomble) reported
@hellopandapoo @ring Mine is down. Unable to connect or MFA
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Stephen Callan
(@stephencallan) reported
@ring your entire service is still down (for the last 5 hours at least). Can't login intl the app and therefore can't use the product at all. Complete Joke! And no mention of this on your twitter feed at all
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Aimee Levasseur
(@vassa987) reported
@ring my app locked me out! I can't see my cameras. HELP!!
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Eric Williams
(@cyrbones) reported
@UncensoredAmer4 @ring Appears to be down!
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Bret Bowlby
(@BowlbyBret) reported
@Ring Get your **** together. Entire ring service is screwed right now, can't login, can't access cameras. This is the problem with systems that are locked down to "Cloud" services. Give the owners the ability to take the damn devices offline and put it on their own local net.
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Ashish Rai
(@AshishR53255555) reported
from
Ilford, England
@ring #RingDoorbell Ring floodlight camera seems to have stopped working. Resetting the device doesn’t work either. The motion sensor lights is the only thing which seems to work.Does anyone else facing the same issue?
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Kurt Waggoner
(@Kurt_wagg) reported
@ring has been down an awful lot lately. Not feeling very secure.
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Paul Nugent
(@rednugget) reported
@AshishR53255555 @ring The system is down all across the UK.
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Ashish Rai
(@AshishR53255555) reported
@DanHewitt_ @ring Ring floodlight camera stopped working as well.. spent 1 good hour trying to re-install the app, reconfigure the cam .. still the only thing working is motion sensor light. @ring hope you fix it soon.. was planning to buy another one on Black Friday sale but this has put me off.
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Princess Nicole
(@NicoleKies) reported
@RiannaBucks @ring You can’t get to device health because their system is currently down.....
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Maria 🧚🏻♀️
(@Mia_Cluer) reported
@davecG60 @ring Someone in my local fb group has said there’s a national outage 😳
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G Bell
(@redbarman) reported
@ring is down, quite unhelpful when even the chime stops working cause of this. Not a problem with other wireless door bells...
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Kandie Leach-Branch
(@MsBaltimore410) reported
@ring Why are our cameras down and your customer service number not working?
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Ashish Rai
(@AshishR53255555) reported
from
Ilford, England
@ring #RingDoorbell Ring floodlight camera seems to have stopped working. Reading the device doesn’t work either. The motion sensor lights is the only thing which seems to work.Does anyone else facing the same issue?
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Purvi Jhalla
(@MissPJhalla) reported
@ring why am I having a streaming error when all my internet connections are fine? Can’t go to live mode and can’t even check device health! Help
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mfwic
(@VettechickMfwic) reported
@ring Maybe you should make a better product so that my cameras don’t go down after alerting me 20 TIMES there is motion only to NOT be able to access the videos. Really tired of your products constantly having problems.
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jee.112
(@jvp_van) reported
@iamryanodonnell @ring yes down for 4 hours already
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David Demarche
(@DavidAlbogas) reported
@davecG60 @ring Yeah still down mate, has been for a few hours now. Can’t access the live feed or any of the history
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Simon G
(@SGL_Simon) reported
Hey @ring @ring_uk having issues with all my ring devices. Your UK phone number isn’t working either. Any idea what’s going on? (Is there a known issue or is it local?
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pile of shit.
(@kcdrummergirl) reported
@ring like seriously what kind of company posts a number online that says call this for help just to get Verizon to tell me the number does not exist???? Fake *** company give me my money back
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Jon Hollar
(@hollar_jon) reported
@ring wow...outage has lasted, for me, well over 5 hours now. Concerning.
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Andrew Newsome
(@AndrewNewsome) reported
Outrageous that the @ring doorbell security camera system has been down for hours. I can't see who's at my front door! Nothing on their twitter feed about it either - shocking! #ring #RingDoorbell
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Jessica
(@MrsJessiB) reported
@ring I'm having troubles signing into both the app and online. Is there maintenance going on that I'm not aware of?
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Princess Nicole
(@NicoleKies) reported
@RiannaBucks @ring You can’t get to device health because their system is currently down.....
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Stephen Harrison
(@BookSwapSteve) reported
@JRansomWright @ring @Switch I think the outage is limited to the North Virginia region, that tends to be the default region when manually setting stuff through AWS, so maybe Ring has only used that region or has some kind of dependency on it. It's possible it's had side effects on others through.