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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ring users through our website.
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Device Failure (30%)
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Online Features (20%)
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App Crashing (15%)
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Errors (14%)
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Website Down (11%)
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Sign in (10%)
Live Outage Map
The most recent Ring outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Rochester |
App Crashing | |
| Kansas City |
Device Failure | |
| Waterford |
Device Failure | |
 Frankfurt am Main |
Online Features | |
 Bristol |
Errors | |
| Willimantic |
Device Failure |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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Surinder
(@SurinderRehal) reported
@ring again I find I have to take to this medium re the ineffective operation on Ring. Trying to get help is impossible. Number quote for UK (Ireland) unobtainable. Poor purchase and would not recommend. Await DM message
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MadConsumerGFY
(@MadMdcooks) reported
@ring So is Ring suggesting that there’s an issue with the flex cable, and will Ring provide a new one?
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Flicks News
(@flicksnews) reported
@ring Will do but there is no device health issues. It’s the chimes that are not chiming when the doorbell is pushed. I know at least 3 people with exact same issue but I bet there is more. Everything is fine!
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C Galloway
(@wave22) reported
@ring My outside light went on in the middle of the night without me turning it on. How is this possible? I turned it off and it turned itself back on. Your chat service was a poor experience. #techbug
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Gareun
(@Gareun503) reported
@ring you guys ever going to fix the error code when people try to add another payment option? its basically useless when this happens
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IO
(@IsaacOdongoSr) reported
@AnnBassKamoga @FedExOffice Have you heard of @ring perhaps it could help
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Mem Mustafa
(@BigMem) reported
The button on my ring doorbell has cracked into pieces. It still works but I noticed most people dont use it because it looks broken @ring #help #tech #security
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Chuck
(@Charles47190720) reported
@_Datewthdestiny @ring Most likely he was but thinks like this always needs to be reported. It help us when other things in the area happen
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Brickenbracker
(@Brickenbracker) reported
@ring Hi. Can’t log in, ‘error occurs’ when I try to change password, not been able to access cameras for a few days now. Is there a problem?
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👑 JASS
(@AllThatJass__) reported
@ring is the absolute worst!!
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D’s & R’s are all dickin’ us!
(@Torquemob) reported
Disappointed in @ring what alternatives are out there? I have tried posting to neighborhood groups with information and video of people up to no good but they keep denying my posts. WTF #Ring ?
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pro.solutions
(@prointegr8) reported
@ring Trying to contact you, number doesn’t format correctly so you get ‘Number you are trying to call is Disconnected’. The issue is in how the number is formatted when you click (to dial). I tried to raise this with a support agent when I finally got through, but it was impossible.
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Brickenbracker
(@Brickenbracker) reported
@ring Thanks. I can’t log in. I have the latest app version. Just me or is there a problem?
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jc (she/her)
(@ffcherry) reported
,@ring what the heck? For 4 days I have had the exact same issue with the motion detector. I can disable, but the app won't let me enable it when I'm done. I have called customer service and they keep telling me to do the same things. But they are not fixing the issue!
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M Jones
(@Jonesy1313) reported
Hey @ring what’s the point of having your products if you deny a post of suspicious activity in the neighborhood portion of your app? “While posts must relate to crime and safety, not every crime or every safety event can be posted.” WTF does that even mean? #ringcam #ring
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Steeve Gadde
(@Steeveblr) reported
@ring what is the process to escalate a device transfer issue?
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adam
(@almitrano) reported
@AceTrainerAnnie @ring no burn the whole thing down
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WilderGarden
(@WildergardenBC) reported
@ring The stare down was too aggressive for teddy
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☽ Mayzey ☾
(@OklahomaHoney_) reported
The fact that the @ring agent told me my doorbell is defective and it’s an error on their end but the “best they can do” is offer 35% off a new one and “they graciously refunded me for this month” like… obviously? I can’t ******* use your service? I need a new video doorbell
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Deion
(@iFuxkBbws) reported
@ring So i just brought a ring camera. I have the doorbell video camera and the motion sensor is every bad i have the sensitivity up max and it never detects when someone car pulling in the driveway. it only detect when somebody come up to the ring and it show up late.
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Nolamom
(@Nolamom8) reported
@ring these doorbells are trash. I have turned the motion settings and other options to the max and the doorbell still doesn't pick up all activity. Fix it and put out an update or something. I should have went with a different doorbell ring sucks.
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Joe M
(@JoeM_303) reported
@ring how do I get through to someone at tech support that can actually help me? I need 2nd or 3rd level support, not the scripted troubleshooter. I have a specific account issue.
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Flicks News
(@flicksnews) reported
@ring it says you r having no issues but chimes are not working for me, I checked with neighbour & mate, we r all experiencing same issue. So there is problem & its very annoying for those of us who need an old fashioned bell chime & not able to be glued to a phone.Please fix it!
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Brendon Walsh, Fact Checker
(@brendonwalsh) reported
@corneezy Before your tweets write checks your *** can't cash, one of your neighbors sent me @ring footage of you replacing tiny taco boxes with health-ade kombucha bottles in everybody's trash. #check #mate
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PenguinMania666
(@Mania666Pengui) reported
Hi @ring the agent responsible for my refund his email is no longer working yet I have an email trail where he stated he was goin to issue a monthly refund in increments but he has not done this since Sept22- I’ve filled out your form you DM’d me nothing has been followed up
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Jay Lamm
(@WhoIsJayLamm) reported
@ring The customer support right now for Ring is terrible. I've been trying to work out a problem for months now and nothing. I'm still on hold, answering the same question over and over and over again. I just want to upgrade my plan. Why is this so difficult?
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Johno
(@PapaStrider) reported
@ring I’ve spent an hour trying to instal your door bell device. I’m going round in circles. Your help section has also defeated me. A door knocker seems a better alternative at present.
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John
(@JohnBurke72) reported
@ArloSmartHome officially done with arlo. Cameras constantly disconnect now base station no longer connects at all. Garbage, buy @ring
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Lora🐢🦋
(@LoraKaelber) reported
@ring Login - receive text code - enter - verify email - no email comes - rinse - repeat Have never had to do 3 step verification before. Especially since Ring says it doesn't do email verification anymore Did uninstall and reinstall app. Same thing. From web - same What's up?
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Anti-Racist South | #StopCopCity
(@antiracistsouth) reported
@NOPDNews @Neighbors @ring Hot trash per usual. Quit your jobs.