Ring status: device issues and outage reports
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Full Outage Map
Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Problems in the last 24 hours
The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ring users through our website.
- Device Failure (30%)
- Online Features (24%)
- Errors (17%)
- App Crashing (11%)
- Website Down (10%)
- Sign in (7%)
Live Outage Map
The most recent Ring outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Paris
|
Errors | 3 days ago |
|
Paris
|
Errors | 3 days ago |
 New York City
|
Online Features | 4 days ago |
|
Lancaster
|
Device Failure | 6 days ago |
|
Ronkonkoma
|
Device Failure | 7 days ago |
 Shawinigan
|
Sign in | 9 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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JJ (@jjflys) reportedMy @ring Floodlight Camera Pro that is less than six months old went dead on 3/8, and after two contacts with your customer service I still do not know when the replacement will come. Terrible service so far
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Calichica 🟥 🌴🦋 (@Calichicahh) reported@YNB @ring There's a white woman on my Nextdoor app who has been caught by MULTIPLE ring cameras stealing packages from porches. She drives a yellow car and just pulls up to people's houses and casually steals their **** in broad daylight, no fear whatsoever.
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Alex (@Real_Alex_Y) reported@ring talked my dad into getting a Ring Pro doorbell, it’s not working properly and he raised a ticket on 23rd Feb and has he bounced around your support teams, now he is told he has to wait 2 weeks for the advanced team to look at his fault! Sergio support!
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Jerry Norman (@JerryNo40834855) reported@ring my Ring doorbell service isn't perfect but when it works it works. But something has happened with a lawn service that damaged my property deliberately and some how shut my cameras down? Does anyone know how please?
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kantstopwontstop88 (@kantstopwontst1) reported@ADTRbreakdown @ring Wth ! That’s all bad and I’m assuming you changed the settings for motion and all. Damn man never heard anyone having issues.
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Gerhard (@Gerhard_JF) reportedHi @ring, so after contacting you and was told to phone customer services (for the 4th time) there is still no solution... Please help...
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Chris Peltier, MD, FAAP (@cpeltier007) reported@CinCincyGirl @ring This was the worst this year
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d madsen (@davidma77507034) reported@YNB @ring Let me help people out, —-that white folks steal so casually. They're brazen in how chill they are about committing crime. Is it because they can do it so often and easily in life with little or no consequence? This does not help, IN ANY WAY, the FIGHT against hatred and bigotry
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Dave Zatz (@davezatz) reported@ring My Ring devices are just fine! I’m saying Homebridge, and associated plugins, are a hack. You COULD help there with some Apple HomeKit integration… :)
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Ned Schneebly (@SeanHodgdon) reported.@Ring has the worst 2FA I've ever seen
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heraldo sánchez (@freetaiwan99) reported@jsrailton @ring @jason_koebler throw your ring cameras in the ******* trash
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Jerry Chacon 'blue check mark' (@chaconkie) reported@ring @USPS @USPS it's called "mail delivery" not "mail come pick me uppy", right? Also, now are you seeing why people use FedEx, ups, etc, instead of your ancient asses? Way to ******* over 🖕🤬🖕
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Rebecca Hultquist (@Qfamily5) reported@ring what the hell is going on??? Fix this!!!
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brenda (@brendagaylern) reported@ring I have 7 ring cameras-for whatever reason they stopped connecting to wifi-i've followed all instructions, read all faqs, to no avail-HELP
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Natti Nada 💋❤️🔥 (@zDevilWearsNada) reportedHow scary is it to look through your home surveillance “safety” camera & see items missing/ disturbed in the view but no recording of how it happened? @ring I updated my app and still this **** is missing motion. On a dead end street. Please explain yourself.
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American Narratives (@ajcollins00) reported@davidma77507034 @YNB @ring I don't think you would have said the same thing if a white person said "black folk" regarding the same issue Yvette is talking about. Are you that fragile to actually think saying "white folk" automatically implies all white people. It's not that serious, dude.
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Lisa Wegley (@ohiowegs) reported@ring @WBARRETT LOL! Sounds like my mindset when I "file" junkmail in the trash can... Not buying Ring anytime soon with this kind of customer service.
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JWD (@Jimmytheduke) reported@ScotNatWatch This wee **** chapped my door last year, nobody was in my house, I told him to **** off via @ring
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Lance Lozano (@lance051) reportedHey @Ring, can you have someone in your shop get ahold of me and help me with a replacement floodlight camera that I’ve been waiting to arrive for 31 days so far. I also have purchased the service contract/plan on all my devices.
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BRYDISNEY (@BryDisney) reportedWhatever you do don’t buy @ring security cameras. If you change your WiFi password you have to take everything down and reset them like it’s 1980. Ridiculous bro.
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Wendy Gundry (@WGundryRE) reported@ring I have never ever had such a bad experience. I just bought these cameras and you can't connect to my account. Return and would never use you again after over 5 hours on the phone of wasted time with you today. #ringdoorbells #ringcamera ring sucks
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Sal Clemente ⭐️ (@CTyank860z) reported@ring Lil help please?
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Ga—-‘/ (@RonGarvais) reported@ring why with a click of a button cant i link my indoor ring camera to start recording when my doorbell ring camera detects motion? If your company cannot fix this problem then ill be forced to do business elsewhere. This is super frustrating! I dont want to be recorded 24-7!
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Judders (@JuddLane) reported@Hudson61600379 @ring Have had similar experience. I ordered on 13th February, with no sign of products or delivery date. 3 times told I’ve got to wait for products to arrive back at @ring HQ before they can issue a refund or resend items, as they’re missing in transit. 😔
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Shukkz (@ShukkiieCookiie) reported@ring can someone please help me reconnect my grandpas devices. They randomly went out and now how connect
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Paul DiMaggio (@pldmgg) reported@ring Given that a bunch of features are missing from lower tier Ring Protect subscriptions, you guys really need to allow for testing at those low tier levels. Currently, you *cannot* configure a brand new system to operate at a level below Protect Pro for 30 days... Please fix.
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Suraj khindkar (@Suraj2529) reportedI am taking loan few month ago in ring app and 4 emi bounce in some crisis and my last company some payment issue so ring agent harass in daily basis and I'm send mail also for settlement but he was saying RBI authori on our company dnt settle ur loan @RBIsays @nsitharaman @ring
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Zygi (@ZygiBajor) reportedIs anyone else’s @ring app not working in the UK? Keeps saying there’s no connection available
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Marian HF (@MarianHF) reported@ring I can't get on to my account on my laptop. When I click on the login tab all I get is a message "not acceptable". Please advise. Also the contact phone number (UK) is not recognised when I tried to phone you.
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Recovering Republican (@DannyByersII) reported@ring I'm sick of my phone blowing up because folks are using "Neighbors" as if it was Twitter. There needs to be a setting to disable all of these non-safety related messages. I don't care if someone is driving down the highway and wants to know if there is gas at the next exit