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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ring users through our website.
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Device Failure (29%)
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Online Features (21%)
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App Crashing (15%)
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Errors (14%)
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Website Down (11%)
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Sign in (10%)
Live Outage Map
The most recent Ring outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Waterford |
Device Failure | |
 Frankfurt am Main |
Online Features | |
 Bristol |
Errors | |
| Willimantic |
Device Failure | |
| Huntley |
Errors | |
| Grimsby |
Device Failure |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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Nikhil Savio
(@Nikhil_savio) reported
@ring you have a connection issue with the ring base system and you're asking me to wait for 48 hours????? Your contact center said so...
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9151
(@YpLcjny9UI6IVI1) reported
@ring Still doesn't help. My ring is not connected to wifi. I pushed the button on the side and the light indicates it is in idle mode.
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Andy Glaves
(@acefiveaside) reported
Spent £200 with @ring a week ago and DPD have taken that time to pick up the parcel. Very poor delivery partner choice by @ring or is the delay down to @ring? Will think twice next time…
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Ham and SQL
(@hamandsql) reported
@ring is garbage... I can't get it to pair, per @ZWave_Alliance compliance rules.
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jantan24
(@jantan241) reported
Worst product I’ve ever purchased this year. @ring doorbell
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Amira
(@Amira93465374) reported
@ring please make a small battery camera with a siren. Or a peephole camera. Some of us have nightmare neighbours that harass us. I used to tape the Siren camera on my balcony (I have a basement apartment). And have been threatened by drunk 30 year old men and women.
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⚒Hoady⚒
(@329hoady) reported
Anyone else getting black video footage (no content) on their @ring doorbell. Also 2ft away from 100mg broadband and device keeps going offline. Can only think it’s a software update as it’s been fine for the past 12 months. #ring #ringdoorbell
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Tony Vainosky
(@TonyVMiami) reported
@Gwanatu longtime fan of Android central, but I just wanted to say I take some issue with your piece about wifi cameras inside your home. I've read it three times and I don't see anything other than the recent issue with @EufyOfficial and some @ring articles from years passed. 1)
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geoff
(@VictorMeldrew17) reported
Why am I paying £80 a year to @ring when I can’t get help as my spotlight camera has lost infra red ?
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Sherrod DeGrippo 📬
(@sherrod_im) reported
@ring @amazon and @SimpliSafe any ideas on wtf?
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Kirsty Leith
(@KirstyAllison23) reported
from
Knaresborough, England
@ring You’re clearly not reading messages! I can’t access that link it appears to be down
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🕷
(@tmzLoopy) reported
People on the @ring app in the suburbs make me sick How ******** your turtle escape 🐢
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Scott Frost
(@scottfrostt) reported
@ring 45 min on a trouble shooting phone call for changing locations. Fwiw
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Craig Southall
(@extratomato) reported
Today @ring cancelled my sub, deleted all my videos and left my remote home unprotected. Without prior notice. Ring agents confirmed that this was their error but nothing more could be done to retrieve recordings. Repeated requests for explanations ignored! #badcustomerservice
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BOOZE!TATTOOS!CARS!
(@NickFleet1) reported
@ring terrible customer service!!!!!!! Unwilling to resolve a delivery issue.
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Kirsty Leith
(@KirstyAllison23) reported
from
Knaresborough, England
@ring is Ring Protect still a thing? Trying to find out information but the website says that page is not available. I’m using the link from your help page and am based in the UK
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Mark F
(@maf3065) reported
@ring This punk is a big time wimp! He should have found a 4 year old neighbour kid to safely grab the poor frog!
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AlwaysInTheMiddle
(@MiddleAlways) reported
Bought several @Ring cameras for around the outside of my house. I’m disappointed. They are terrible and all teir support does is blame your home wifi. Truth is these are terribly made cameras that don’t play well with ANY Wi-Fi.
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kim
(@kimmallettxx) reported
@DPDgroup_news you have had my @ring parcel since last Monday and every day it keeps getting delayed due to an “unexpected issue” you tell me I can’t pick it up from the depot. So when will I receive it? If I ever do
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🤌🏼Vee
(@vellahaa) reported
So why ******** am I paying for @ring when it doesn’t even capture who took my package
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Maga maga man
(@Magamagaman22) reported
@ring at one time you were a great company to deal with regarding customer service. Not only has that gone down the tubes but the quality of your devices have also. Change it now or soon you’ll be out of business. Also stop outsourcing customer service calls. Awful results!
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vonrumble
(@vonrumble) reported
@ring terrible customer service. Don’t bother ordering from their website direct it will never arrive.
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31 Savage✨️
(@BoycottLex) reported
Omg @ring camera is so bad. If it wasn't given to me I would return it. Tired of having to play around with it for it to work properly. I don't have any faith it's going to record anything meaningful if need be.
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Mike Felter
(@Mike_Felter) reported
@ring is the worst. I spent $400 on floodlights, mounted them on the house, spent an hour on the phone with tech support, just to be told that they are defective and I need to return them to Home Depot. What a load of ****!
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Greg Jackson
(@gregjj88) reported
Frustrating that after just 2 years my @ring doorbell has completely died. Poor product quality & durability and very disappointing. Offered just a 30% reduction on a new device from the website too. At least the customer service guy was nice.
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Jerry Norman
(@JerryNo40834855) reported
@ring Three years now I don't have a working system and several items stolen during these times because my system refused to capture photos two feet in front of the cameras and ring doorbell after multiple attempts did nothing to correct the problem. Again sending redundant customer se
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Josh
(@cubbiezfan80) reported
@ring My least favorite thing is my ring constantly falling offline, and getting bad customer service. But hey, you got my money already right
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JJ421
(@joez421) reported
@ring I’ve been trying all day to get a verification email and it’s not working. Is your site down?
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wendy russell
(@GrownUpHandbag) reported
@ring @nick_porter I’ve had same issue. Told I’d receive replacement 6 weeks ago. Just called again & was told my request was ‘expedited’ again. Been promised emails within 24 hrs 3x now. 6 weeks isn’t acceptable for nothing to have been done at all. I can’t speak to team dealing with my request.
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The Babysitting Company
(@babysittingco) reported
@ring I have been trying to make a return for over a month. Each time I am on the phone for 40+ minutes. This is absolutely crazy. How can I speak with someone who can help me?