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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Problems in the last 24 hours
The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ring users through our website.
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Online Features (29%)
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Device Failure (20%)
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Sign in (18%)
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App Crashing (14%)
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Errors (10%)
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Website Down (8%)
Live Outage Map
The most recent Ring outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Online Features | ||
| Errors | ||
| Sign in | ||
| Online Features | ||
| Sign in | ||
| Device Failure |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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Jeanette
(@JinnyJinny) reported
@ring looks like ANOTHER outage? 😡
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HYC
(@Hoycho) reported
@ring getting a streaming error message. Any idea what’s going on?
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Poppy Rose
(@SeasidePoppy) reported
@ring outage in the SE of England for the last few hours No live view but my internet is fine. Switched it on and off again; both bell and router. How long is this going to take?!
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Alain André
(@aandre72) reported
@ring wtf is going? Can't connect from Belgium....
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🐝Bushra Shaikh
(@Bushra1Shaikh) reported
I am absolutely livid, disgusted & broken. How can these carers do this? How long has my Grandmother been suffering? We installed @ring only a few days ago (something we now wish we should have done sooner). I'm sorry Nani. Please, please protect your elders. 💔
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gramma👵🏻🏡
(@Star2fireDenise) reported
@ring my floodlight cam is broken. I did not get any warning that it was broken. I do not know how long it has been broken. Now it’s 2 in the morning, I’m hearing something out there, that’s how I found out the camera is broken. I can’t check to see if someone is breaking in.
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Joe Bloggs
(@JoeBlog09358222) reported
@ring imagine if Gmail or Hotmail were 'down' as much as you are....you know companies that store our vital emails and pictures for free as opposed to charged for crap services.
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Mike Horn
(@MikeHorn_Curls) reported
The @ring Android app is down. Tried on multiple devices. Cannot load your location screen.
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Jack
(@jack_w93) reported
@ring you been hacked what’s going on, I’m starting a lawsuit fix this NOW
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cards
(@cards_suns) reported
@ring don’t know if I’ve seen a company **** up so many times. How do you not know how to keep your system working??
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Steve
(@steve_8257) reported
@ring here we go again another outage how long have we to wait for this to be sorted, the last outage took a week to sort, if i had known i was going to have these problems i would have looked at another supplier
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Wayne Hayes
(@hayes_wayne) reported
@ring @petes_meats Just to add to this my ring doorbell is down. Getting no notifications and no live video feed in the app. Unacceptable outage. Have missed a vital delivery because of you guys!
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Barry Clarke
(@bazzaclarke99) reported
@ring I have tried everything (3x) to get my door bell back online but it still says its offline, any advice?
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El Dido
(@El_Dido) reported
from
Monterrey, Estado de Nuevo León
@ring service is down? @Ring_LATAM
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Zxk
(@Zxkiix1) reported
@ring Mr ring doorbell keeps saying streaming error, but it also says that my device is online! What is this?
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ukb00tlegs
(@ukb00tlegs) reported
from
Daventry, England
@ring is ring down? None of my cameras work. Getting streaming error messages
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SheepHerder
(@sheepherd3r) reported
@hayes_wayne @ring @petes_meats Security when you need it most. NOT! My feeds have been down for probably over an hour now. Here is a tip.. let people know what is going on using your twitter account. It's a great way to communicate to your customers. Maybe I should have just got normal camera's that just work.
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Funks 🇵🇸
(@funkilla) reported
Stupid @virginmedia had to have the broadband go down today, meaning my @ring stopped working no I've missed my parcel... ffs! The courier didnt even bother knocking on the door. Should have done a hermes and left it anywhere in my garden.
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Hafezberg
(@hafezberg) reported
@ring your service is down. This is unacceptable.
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Joe Bloggs
(@JoeBlog09358222) reported
@ring wtf just had a new doorbell delivered today because my other one packed in due to your automatic manual updates. Now ring is down. POS!
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Pine Barrens
(@honeybadgerbaba) reported
@Kemp_89 @Hoycho @ring Same here in Dublin pal. Same streaming error on all devices from ring
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Stephen Mann
(@stephenmann) reported
There's a certain irony that the only delivery drivers who consistently fail to ring my @ring (owned by Amazon) doorbell are @AmazonUK drivers. I guess it slows them down if they have to engage with the customer rather than just leaving the packages on the doorstep #ecommerce
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Kay_Rock
(@Kay_Rock) reported
@ring Even “subscribe to incident” isn’t working!!! It just hangs. These days a “protected by Ring” sign is almost an invitation to break in to someone’s house because chances are the system is down.
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Viva La pajama trader
(@smiths117) reported
ordered a @ring system over two weeks ago. since it hasn't been shipped yet, I wanted to change the color of the flood light. Nope! can't even when it hasn't and wont be shipped for another 2 weeks. I'm afraid This company will be no help.
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chris cox
(@coxychris) reported
from
Southend-on-Sea, England
@ring down again what the hell do I pay for absolute joke of a company and also leave my house unsecured brilliant
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Best Promo Guy
(@BestPromoGuy) reported
@ring DON’T PURCHASE RING HOME SECURITY. What a nightmare! Door sensors remain open, sensors drop offline and no way to re-connect. I’m so disappointed with the system. Support has made zero difference. Must bypass so many sensors to set alarm it’s a waste of money & not secure.
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Wayne Hayes
(@hayes_wayne) reported
@ring are your servers down or something. No notifications are being pushed and video feed isn’t working . This is from within my own network
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Ed Barry
(@catenarycat) reported
@Ring any way to get a wee bit of help? Or do we fly alone? #Ring leaves many empty spaces.
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Brad
(@brad_bieraugel) reported
@ring Hey Ring, is the system down this morning? No live view or alerts makes the system worthless. Please let us know ASAP!
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𝓎⁷
(@jjkwithluv__) reported
@ring Doorbell and chime are offline prior to that I couldn’t access live view and no doorbell ringing notifications. Motion is also not being recorded, please fix this as it seems to be an outage and not something on my part