Ring status: device issues and outage reports
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Full Outage Map
Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Problems in the last 24 hours
The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ring users through our website.
- Device Failure (45%)
- Online Features (26%)
- Sign in (10%)
- Errors (9%)
- Website Down (7%)
- App Crashing (3%)
Live Outage Map
The most recent Ring outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Asheville
|
Device Failure | 5 days ago |
 Madrid
|
Device Failure | 7 days ago |
|
Chicago
|
Sign in | 16 days ago |
|
Wake Forest
|
Device Failure | 18 days ago |
 Calgary
|
Online Features | 21 days ago |
|
New York City
|
Website Down | 22 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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Dawn (@mzdawn621) reported@ring when you wanted my business everyone at ring and on tech wanted to help. Have emergent situation w a ring camera light fixture hanging by wires off my garage needing to be re-connected yet on tech wants me to wait a week! I’m a post chemo patient and can’t climb ladder.
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Mama needs a margarita (@cunextmommy) reported@ring thanks for the horrific customer service only using generative AI- I have a dog who was hit by a car and my acct is not permitting me to post. Your AI can’t help fixing my acct or get a human so I can post to help this dog find its owner. If this dog passes- it’s on you.
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Scott Donohue (@rushfan634) reported@ring Why do you always portray dumb white guys as burglars in your commercials? Is there a WOKE problem in the company? Look at crime stats
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Kiritoishere (@NanashiGodslyr) reported@ring so you know you lost a customer more than once when your team couldn't clearly explain to me or my mother the problem with our system
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James G (@IetsG0Brandon) reported@ring are your servers down? dod you not pay @awscloud ? why am I paying to not connect to my system and for you to say " its our fault " ? too busy counting your billions? what ********?
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Scotty J (@Its34Again) reportedDay 18 of asking .@ring to address the iOS widget issue and despite all the promises STILL NOTHING has been done. JUST MORE EMPTY PROMISES.
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mostdope97.eth (@mostdope97_eth) reported@grok @ring @ring is STRICT. **** yall
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Yolanda Olivia Byrd (@YolandaNYCDiva) reportedMost times I attempt to view my @ring Safety Cameras I get error messages cause the robbery rings that Friended me are viewing & ILLEGALLY INVADING MY PRIVACY Even with Small Children in PLAIN VIEW being Normal. YES These are SUPER SUPER UNDERGROUND CREEPS & PREDATORS. Read dockets Complaints & Proof in Union County NJ
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Suraj khindkar (@Suraj2529) reportedI am taking loan few month ago in ring app and 4 emi bounce in some crisis and my last company some payment issue so ring agent harass in daily basis and I'm send mail also for settlement but he was saying RBI authori on our company dnt settle ur loan @RBIsays @nsitharaman @ring
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Jeff (@bike_ja) reported@ring your ios app has become so bloated and slow that it's made the doorbell cam worthless. I don't need sales pitches in the app. I need it to work.
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Fat kid 27 (@Fatkid272) reported@ring Bull ****
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Pumblechook (@pumblechook) reported@ring Ring 4K Retinal Camera picture quality is not so great with very poor picture degradation when zooming in. I have tried different models including the POE versions. Even Ring tech support have given up. Very poor products
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Sean Conrad Fox (@seancfox) reported@ring changed my network and now can’t connect my doorbell. Spoke with reps and they weren’t able to help. Any help would be great.
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knobba (@knobbadinho) reported@ring once again one of my ring devices has gone tits up straight after warranty period has ended. This time floodlight cam strobing , pretty obvious that is a manufacturing issue the amount of complaints.
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Andrew Watkins (@awatkins952) reportedOur @ring doorbell has only been up for less than 2 hours and I’ve already discovered a major problem with it… I can no longer sneak @ChickfilA into the house while my wife’s at work without her knowing about it.
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Paul H (@PaulHurst86) reported@ring I’m needing help, I’ve tried your chat support which didn’t help me, I’ve tried your customer contact number which didn’t help me due to it all being AI
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FreeMindBill🤷🏼♂️ (@Afreemindisbest) reported@ring I noticed my address is incorrect on my app. It shows a different area with the same street name. However when I try to change it I am told I will have to leave assisted monitoring. Is this the paid monitoring or something different. Hope you can help. 🙏🏼
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LondonLadyLips (@LondonLadyLips1) reported@AmazonUK @amazon @ring thanks for the person who put the phone down on me midway through me trying to get support.
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𝘊𝘢𝘳𝘳𝘪𝘦 🪬 (@aka_carrie) reported@hayes_wayne @ring I’m having this issue as well, it’s only started within the last 3 days, and I can see on here that other people have reported the same.
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Roland 🛸 Burnem (@RolandBurnem) reported@excel_ranger @ring Eat **** you pathetic karen.
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Scotty J (@Its34Again) reportedDay FORTY of .@Ring STILL not fixing the iOS widgets. Even though there’s been THREE app updates in that time. They REALLY don’t care about us customers do they. If you’re not going to fix this issue can you let us know please. You’re just laughing at us now.
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Misses microwaving fish in the office (@richgjaci) reported@HDCares @HomeDepot Sunnyvale CA Kifer Rd store couldn't help with @ring cameras. It was self service but I couldn't get to any of the product as it was in a cage . I even showed the staff members the product and its location in the app and still couldn't get any assistance.
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Jerry Norman (@JerryNo40834855) reported@ring my Ring doorbell service isn't perfect but when it works it works. But something has happened with a lawn service that damaged my property deliberately and some how shut my cameras down? Does anyone know how please?
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Metal (@MetalXMeta) reported@Grand_handsomer @ring @ogafroman Idk I kinda feel like they’re gonna have a hard time recovering from their recent PR nightmare
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Scotty J (@Its34Again) reportedDay 16 of asking .@ring to address the iOS widget issue and despite all the promises NOTHING has been done. They just don’t care, do they!
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LynnJen727 (@LynnJen727) reported@ring can you help? Cust Serb told me I could schedule modes but option is nowhere in settings. I have the pro plan.
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Recovering Republican (@DannyByersII) reported@ring I'm sick of my phone blowing up because folks are using "Neighbors" as if it was Twitter. There needs to be a setting to disable all of these non-safety related messages. I don't care if someone is driving down the highway and wants to know if there is gas at the next exit
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Renee Brown (@naybrown86) reported@ring As a security business is really weird that I cannot reconnect my cameras to wifi when I am not home. Thats when I most care my cameras are online. To fix I have to share my login information with a friend willing to go to my house. Awful security design.
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Natti Nada 💋❤️🔥 (@zDevilWearsNada) reportedHow scary is it to look through your home surveillance “safety” camera & see items missing/ disturbed in the view but no recording of how it happened? @ring I updated my app and still this **** is missing motion. On a dead end street. Please explain yourself.
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CoastieGirl (@1989irmo) reported@ring I need help, kinda a trespassing thing and bf of 9 years cheating . He Turned off the backyard camera. So it went off line everyday around the same time from maybe June 2022 to Nov 2022 To bring her in my house and into my bed. I need the exact dates the camera was taken…