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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ring users through our website.
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Online Features (28%)
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Device Failure (21%)
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Sign in (18%)
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App Crashing (15%)
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Errors (10%)
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Website Down (8%)
Live Outage Map
The most recent Ring outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Somis |
App Crashing | |
 Manchester |
Online Features | |
| Gloucester |
Sign in | |
| Bognor Regis |
Online Features | |
 Copenhagen |
App Crashing | |
| Hounslow |
Website Down |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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Skoolboyerror
(@Skoolboyerror87) reported
@ring Doorbell suddenly not working 3 days ago after update/8 mths after purchase. Hard wired, wont reconnect to wifi (nothings changed) will not let me setup device either. Connect to ring setup wifi unable to authenticate, hard reset, reinstall app tried everything. Is it RIP?
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Wizard of IT
(@giudici79) reported
@ring Your Ring Community staff keep ignoring customer reports of this and rather repeat the same worthless troubleshooting steps instead of fixing the issue
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Joe
(@Joe_DMB) reported
@ring Thanks, but I’ve spent countless hours with your people on this and they just don’t work. You even refunded me the cost of a new router which you said would fix the issue but didn’t. I’ve had Ring cameras for years but they’ve been getting progressively worse, connection wise.
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erica
(@roboterica) reported
@ring can you help? I invited a user to be able to use my ring security & he followed the invite and signed up but my app says he was invited & the app says he needs to set stuff up. When I re-sent the invite it gave an error unable to authorize. We don’t know what to do
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Charlotte Goulmy
(@Charlotte9999) reported
@ring @WingelaarN Did you get the help you need from @ring ? I need to know this soon because I was just looking into buying this!!! This freaked the bejezers out of us
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Tekani
(@IAM_Tekani) reported
@ring Fix your product the whole point is to be able to use the live streaming feature & not get “streaming error”
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Nathan T
(@nathant1985) reported
@ring I can't reset my password, j continually get a "Your reset password has expired". Please help!
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Joe
(@Joe_DMB) reported
@StevenBadeau @ring Mine were dreadful. Never connected first time, second or third. Rapid Ring no use either. Spotlight cameras not recognising additional batteries in them. Ring engineers no help, always “Wi-Fi congestion”. Nope, EufyCams far superior, Willis.
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Anonymous Paul
(@WhoTheFIsAP) reported
@ring No ******* DMs. Help me here. Publicly.
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J. Rose Konungrinn 🎃
(@jrosekonungrinn) reported
@ring Uh, it looks like that is not an indoor bulb? Not sure how that's supposed to help me.
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Chris Bradley
(@TheCBradley) reported
from
Dearborn, Michigan
If y’all think the comments section on @reddit was bad, check out the comments section in Neighbors on the @ring app.
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Rand(Guy)
(@jamesmcp) reported
@timheuer @ring Have they been working or are they new? If new, are they farther away than the rest? If so, you may need a 110v z-wave device to relay (battery powered devices can't act as relays) I only see drop offs of my zwave sensors when batteries get low. Some are bad at battery tracking
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Mike DiMase
(@dimase_mike) reported
@ring I am long time Ring customer that has eight cameras and the Ring Alarm system with every option. Just experienced the worst customer service in my time with Ring. I encourage a customer service decision maker to contact me. Extremely unhappy and frustrated with Ring.
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Simon R Raseley
(@simonrraseley) reported
Got up to discover my @ring doorbells needed signing in, but it won't sign in, must be a network outage. Fortunately my @WyzeCam devices are still working - #ringdoorbell #wyzecam
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kevin hadden
(@kevin35480) reported
@ring I have been a customer since January, I have not paid a dime since,because of poor customer service,I want to pay my bill today,Im DISABLED I cannot type in numbers as I'm asked too I have 1arm.3 fingers @Ring doesnt cater to the disabled Ridiculous. HELP Sup can't help
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✡️
(@88B888888888888) reported
@ring You didnt answer if this is a known problem?
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Adam Middleton
(@m1665t3r) reported
from
Alsager, England
I was originally impressed with my @ring doorbell but then came the updates that killed my device and now the terrible customer service thats led me to be being 2 months without a working device that adds to me hating this company. Seek out a smaller competitor.
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✡️
(@88B888888888888) reported
@ring Is this a known problem?
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max hollen
(@biggmax81) reported
Hey @ring this is your weekly reminder that your cameras are garbage.
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Jess
(@jesshutch) reported
@ring @StanleyRoberts Aka let’s take this offline so our reputation stays in tact.
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Joe
(@Joe_DMB) reported
@ring I love my Ring alarm. It’s such a good piece of kit. Shame the cameras are so bad. I got rid of all mine as they were so unreliable. EufyCam 2C and 2C Pro with the Homebase 2 trounces the Ring cameras by comparison.
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Heather Pierson
(@JKsPADutchHussy) reported
@ring Is your team having issues w/ the app? I am. I can log in through your website and through the app w/out a glitch. The glitch that I AM having.. is I can't look at my live feed anymore. The live feed is delayed by about:15 and I'm not sure why. My sign-in email is correct.
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kevin hadden
(@kevin35480) reported
@ring Well I Have NO Service thanks to Customer Support, I will give insight how bad Ring is,Since Dec of 2020 I had to purchase 3 different units for Breaking,Brand New Units Breaking & Since December 2020,I have Not Payed one Cent to @ring I have been Compensated approx 8 months
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Divya
(@divyap29) reported
I need @ring to allow us to personalize our notification sounds. I can't be looking down at my phone every 2.5 seconds in public 🥴
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Adam Middleton
(@m1665t3r) reported
from
Alsager, England
@ring Yep, been there thats why im frustrated. No help at all.
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danielle without the i 🦆🦆
(@say_duh_nelle) reported
@brentb_s @ring @internetofshit I'm gonna point out that if you already spent money on their products they probably don't give a rip how bad you think it is bc they already won this one
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BiciDude
(@robdeleonjr) reported
from
McAllen, Texas
.@ring do y’all wanna buy my @googlenest doorbell and get me back on team ring. @googlenesthelp is the worst!
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Anonymous Paul
(@WhoTheFIsAP) reported
@Ginbizzle42 Don’t get a @ring doorbell. They are ******* terrible. They pick up every car that drives by my house - as you saw today - but misses someone standing on my ******* porch looking right into the camera.
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Raphael Auad
(@Raphaelauad) reported
@ring You are no help. I will not give ring another try. I’ll take my loss with your terrible product and after researching, I’m happily going to @ArloSmartHome 🙏🙏
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Rich Kolb
(@Rich_Kolb) reported
Does anyone else have an issue where their @ring cams report waving flags as a person?