Ring status: device issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Ring users through our website.

• Device Failure (50%)
• Online Features (19%)
• Sign in (12%)
• App Crashing (8%)
• Website Down (8%)
• Errors (4%)

Live Outage Map

The most recent Ring outage reports came from the following cities:

City	Problem Type	Report Time
Morecambe	Device Failure	21 days ago
Greeley	Errors	1 month ago
London	Device Failure	1 month ago
Manchester	Device Failure	1 month ago
Romeoville	Device Failure	1 month ago
Garland	Device Failure	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ring Issues Reports

Latest outage, problems and issue reports in social media:

• 
  LiberteaIL (@Liberty17673683) reported 2 minutes ago

  Called .@ring and got ******* AI...said I want a person. Then I get some foreigner who I can't ******* understand. Told him I can't understand . He says wait a minute. Comes back and says wants to help. I said, I don't want to talk to you. I can't understand you. Get rid of your Ai and foreign customer service, because it isn't helpful

• 
  Shane Marshall (@semarshall2007) reported 4 minutes ago

  Piece of **** @ring can’t event ******* record any ******* thing worth using unless it’s for there ******* use.

• 
  Big_Ticket (@Big_Ticket) reported 5 minutes ago

  @ring Just spent over an hour resolving what should not been an issue. First @ring system said I had no plan. I checked and I was billed in March 2026 for annual charge. Could not resolve on app or chat. Called @ring and spent about an hour on the phone. 1st told go to contact my bank.

• 
  Scotty J (@Its34Again) reported 6 minutes ago

  Day 23 of @ring STILL not fixing an easy iOS Widget problem even though they pretend they’re working on it. They literally don’t care, do they!?

• 
  yama 🍀💚🐯🌱🇭🇰💙🔆🤟🏻 (@yaamacy) reported 7 minutes ago

  @ring the video description worked fine during the trial period, but it doesn’t work after I subscribed the Ring Pro plan. I had already done what your online chat suggested but it’s still not working, it’s too frustrating, please advise, thanks.

• 
  FULLΛM (@waynefullam) reported 8 minutes ago

  @Ring the fact that I was able to seamlessly resume a support chat I started yesterday, with the new agent already having full context of the previous conversation, is a really elegant system. They had the issue resolved in under 5 minutes once I was on-site with the hardware. More companies need to do this.

• 
  Jack Rabbit (@Jack_Blast194) reported 10 minutes ago

  @ring You stupid, woke dumb ***** won't let us post about the homeless in our area. Neighbors in our area are complaining about how you take posts down, warning about homeless people suddenly appearing in our city. Even walking around playgrounds. We're 40 miles outside of LA and as

• 
  Williams fam🐊 (@Williamsfam7) reported 11 minutes ago

  @ring @A24 Your customer service is terrible!!

• 
  Scarlett Shaw (@ScarlettShaw) reported 13 minutes ago

  I brought the new @Ring 2K battery camera to replace my old 3. The viewing angle is awful. With the camera next to the door, you can’t see the door. Motion detection seems just as bad and the image quality is marginally better. Improved night vision though. #Ring

• 
  jimbo (@jimbojames1) reported 14 minutes ago

  @ring nothing to bring, your product is trash.

• 
  Misses microwaving fish in the office (@richgjaci) reported 17 minutes ago

  @HDCares @HomeDepot Sunnyvale CA Kifer Rd store couldn't help with @ring cameras. It was self service but I couldn't get to any of the product as it was in a cage . I even showed the staff members the product and its location in the app and still couldn't get any assistance.

• 
  𝓐𝓵𝓲 (@aliezad) reported 17 minutes ago

  @ring on my apple watch, the alerts usually include a snapshot from the ring cam. But randomly, there would be no picture and just the text about someone being at front door. I have been noticing this more since last couple of months. Can you look into this and fix in a future update?

• 
  Marcel Wagenaar (@marcelwagenaar) reported 17 minutes ago

  @ring is there a malfunction? Can’t log in and my system is offline. #ring #ringalarm

• 
  musnom (@mus_nom) reported 18 minutes ago

  canopy day 16: - @posthog Fireside chat via Tim Glaser (key takeaway: product-founder fit matters as much as product-market fit --> if you’re not naturally interested in the problem, you'll prob quit so try your best to avoid such situations. - @ring Fireside chat via @JamieSiminoff, very interesting talk - gym & some feature debugging - no studying done unsurprisingly

• 
  Adam Wells (@ihthrs33) reported 26 minutes ago

  @ring THE WORST SERVICE EVER> DO NOT BUY THIS PRODUCT IS ABSOLUTE TRASH

• 
  Dan Johnson (@DanJohnsonAB) reported 28 minutes ago

  @ring was a mistake. It demands a signin and password constantly and doesn't n recognize me, and when I ask for help, I can only get no-reply, notifications.ring.

• 
  Scotty J (@Its34Again) reported 29 minutes ago

  Day 19 of asking .@ring to address the iOS widget issue and despite all the promises STILL NOTHING has been done. JUST MORE EMPTY PROMISES.

• 
  Helen D (@Helen_D_Snow) reported 29 minutes ago

  @amazon @ring I am writing to request assistance with a long-standing technical issue affecting my Amazon account. For several months (possibly close to a year), I have been completely unable to use the Customer Service Chat feature. Every time I attempt to start a chat, I receive the following error message: “Sorry, it looks like we hit a snag. Please select Try chat again. If you see this message again, you can try another help option.” This problem occurs consistently: On every order, not just a specific one. In the Amazon mobile app. Repeatedly over many months. Selecting “Try chat again” never resolves the issue. Because this has persisted for such a long time, I believe it may be related to my account or a backend technical issue rather than a temporary system error. The inability to use Customer Service Chat has made it very difficult for me to contact Amazon whenever I need assistance. I would greatly appreciate it if your technical team could investigate my account and restore my access to the Chat service. I have already contacted Customer Service multiple times regarding this issue. Unfortunately, the problem has never been resolved, so I am reaching out to your Executive Customer Relations team in the hope that it can be investigated by the appropriate technical team. If any additional information, screenshots, or account details are needed, I would be happy to provide them. Thank you very much for your time and assistance. I have always appreciated Amazon’s customer service and hope this issue can be resolved. Attached is a screenshot of the error message for your reference.

• 
  Mikey! (@comrademikey) reported 34 minutes ago

  @ring Hi. I changed my phone number now I'm completely locked out of my account. I'm based in the UK so the advice on your help page is not relevant.

• 
  Mental Midget 🤯🧘‍♂️ (@mentalmidgat) reported 36 minutes ago

  @ring Bull ****!!! You think anyone believes anything you lying Zionist Jew ***** says.. you partnered with Flock and flock shares all data with a Palantir.

• 
  Nicole (@DiamondEyez986) reported 38 minutes ago

  @ring bought a new ring spotlight camera and realized the lights should only come on with motion . . . I have an older one and the light never turns off? I've tried everything #help

• 
  Toby Benson (@tobymedia) reported 48 minutes ago

  Amazing how a multi-million dollar company like @ring can have such terrible UX in their app/website that it doesn’t let you subscribe to their pro package… like I’m trying to give you money & you’re not letting me - crazy! This page opens whenever I click to upgrade and it’s a dead page with info about the plan… and says “plans can’t be managed in the ring app” and there’s nowhere to click!! Madness.

• 
  Scott Donohue (@rushfan634) reported 50 minutes ago

  @ring Why do you always portray dumb white guys as burglars in your commercials? Is there a WOKE problem in the company? Look at crime stats

• 
  Derek Pentenburg (@derekpentenburg) reported 52 minutes ago

  I had to tell the delivery guy in the @ring camera that we had already scheduled a new time because you all are so damn bad at your job. I need a rep to contact me because I’m about to go nuclear. For a luxury furniture brand, how the hell can you all mess up so many times? HOW?!

• 
  LastRealOneLeft (@Rivirunthecity) reported 55 minutes ago

  @ring if I bought ya ****** *** cameras I shouldn’t have to pay to use them. The whole subscription to **** I already paid for is so ******* old fix up of just shut ******** down.

• 
  MaryWV (@MaryWVwv) reported 56 minutes ago

  @amazon @ring Why? Why in trying to get help did I receive 2 people that did not understand ENGLISH!

• 
  DonutOfDoom (@AnusOfDoom) reported 57 minutes ago

  @missmommymolly Just busted my sister birthing a girthy **** on my doorstep at 3.17am @ring can I send you footage to verify the size & perpetrator?

• 
  Gordon **** (@FirstAuntyJebus) reported 57 minutes ago

  @LindyQ2222 @ring And also a gun. Imagine only having a shovel to defend yourself with when he breaks down your door and walks right in... because that's exactly what happened next to the home owner.

• 
  Mike Btt (@MikeBtt) reported 57 minutes ago

  @ring my doorbell went offline last night and ever since I’ve not been able to reconnect it to the broadband network. I have been onto @CommunityFibre but they can’t fix it.

• 
  Yolanda Olivia Byrd (@YolandaNYCDiva) reported 58 minutes ago

  Most times I attempt to view my @ring Safety Cameras I get error messages cause the robbery rings that Friended me are viewing & ILLEGALLY INVADING MY PRIVACY Even with Small Children in PLAIN VIEW being Normal. YES These are SUPER SUPER UNDERGROUND CREEPS & PREDATORS. Read dockets Complaints & Proof in Union County NJ