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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ring users through our website.
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Online Features (29%)
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Device Failure (21%)
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Sign in (19%)
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App Crashing (15%)
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Errors (10%)
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Website Down (7%)
Live Outage Map
The most recent Ring outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Rialto |
Sign in | |
| San Diego |
Device Failure | |
 Toronto |
App Crashing | |
| Cumming |
Device Failure | |
 Islington |
Online Features | |
| New York City |
Device Failure |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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كوليت
(@mcintoshc16) reported
Anyone else having an issue with their @ring doorbell again! Not able to see live views...again!!!😡😡
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Jack "What's the best that can happen?" Bremer
(@jackbremer) reported
@ring I’m not doing DM, fix in public
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Andrew Tweed
(@bigtweedy77) reported
@ring Hi. I've just received a replacement ring doorbell and the app states my plan is no longer linked to my device. I can't find a way to link them. Can you help?
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jlfleite 🏳️🌈🇧🇷🇪🇺🇫🇮🇯🇵🇰🇷
(@jlfleite) reported
@ring @smartthings hi! My doorbell 2 2020 cannot connect to smartthings app. Why? Knew of some update to supported devices, and wanted to know when. Help?!
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Nolan
(@beers_nolan) reported
@ring Why does the app keep crashing? About once a week for the last month it says "error trying to connect" then i usially have to delete and reinstall the app and restart my phone then it will sometimes work then.
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Archie Andrews
(@ArchieAndrews85) reported
It’s fun to check in on the companies that didn’t get an offer on @ABCSharkTank but watching all 5 shark pass on @ring at a $7m valuation only to be acquired by Amazon later for A BILLION DOLLARS has to be the biggest **** up in shark tank history. That’d be a 143x return haha.
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Sekou Lewis
(@SekouLewis) reported
@ADT @ADT lies. Your equipment doesn’t work. 2 faulty cameras and no replacement. Yet I’m stuck with broken equipment for 3 years. Thanks @Ring for working, at least I know you work
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Tuan Nguyen
(@tuan_winn_14) reported
@ring Hello. I have the ring floodlight and have enabled the option to turn on the lights when motion is detected at night. Now, the light does not turn on even with motion at night. I have that option enabled. How do I go about resolving this issue?
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THE KING
(@BaronCorbinWWE) reported
@Siefe @ring **** you are big time haha. I needs to happen!
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Stone Cold Kyle
(@WyleKilson) reported
Having both @ring and @nest I’m confident they are both vying for worst security company.
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ALM.
(@ILovemyCuba) reported
@everydaytrucker @ring What are the odds of that happening, just like when Randy Johnson killed that bird with a wild pitch, what a bad luck. R.I.P 🙏
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Joaquin Quiroz Jr
(@joquiroz) reported
Hey, @ring, my car was broken into overnight, camera didn't capture a thing...what gives?
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PB
(@hexane6) reported
@ring Poor bears. Having their areas taken over.
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Jaime
(@St_Jamez841) reported
@ring my live feed isn’t loading on my ring cam. This is happening more often now. Is there a problem with your servers? It’s really frustrating when I try to check live video and it doesn’t load. My wifi has excellent connection so it’s not that.
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bisquiat 🇺🇸🏳️🌈⚛️😷
(@bisquiat) reported
@ring Listen, just FIX IT and I’ll know when the app is upgraded. DMing doesn’t let the rest of your @ring users know about this issue. #Ring #RingCam #SpotlightCam
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monkeyman51
(@monkeyman51) reported
@ring I’m using Twitter as you do t take emails like normal companies I got a new phone reset my password five times ring still says wrong password! If I can’t fix this time to get a competes device that doesn’t aggravate me! Try using send a text than stupid email you can’t fix!
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Andrew Bennison
(@BennisonA) reported
@ring I'm having a problem with my Ring account, at first it said location not found, now I cannot log into the app?
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Merisha Stevenson
(@MerishaSpeaks) reported
@ring my doorbell chime is flashing blue and isn't connecting / working. Please can you help?
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Nyxi
(@MsNyxi) reported
@Siefe @ring Holy. ****. 👀
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MyNameIsChloe
(@MyNameIsChloe13) reported
@Ring when are you going to fix your desktop app? I can only watch my cameras for 30 seconds before I get kicked back to the dashboard and that's IF I am lucky enough to get connected in the first place. It's not my internet connection because it works fine on the phone app.
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K7KE
(@_K7KE_) reported
@ring With all due respect your are going down a slippery slope. Will you celebrate native Americans next? What about Hispanics, etc. What you are doing is looking more and more like a publicity stunt.
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Mike Horn
(@MikeHorn_Curls) reported
@ring app live view no longer working on Android 10 after latest app update 3.37.0 please fix ASAP
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Houkiwi
(@houkiwi) reported
@ring It's intensely irritating you don't offer an email address for customer queries. I don't want to talk to a local rep about an issue with my setup, I have a suggestion to improve the app
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Horn-53
(@The_Horn53) reported
@everydaytrucker @ring Just WTF exactly happened?
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كوليت
(@mcintoshc16) reported
@ring I have. I’m getting sick of this. I am now on my second doorbell because the first one was fault and even before that it worked fine but STILL had issue with you’re end! How can I keep my home secure if it doesn’t work!!
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Andrew L.A.
(@andrewlaoficial) reported
-Me: Hi, my camera is off-line -Customer service: 1-Did u lose power? 2-Is the device defective? 3-Push the button Me: Climbing ladder all the time to fix that is your @ring solution? Sounds very simple for u
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Stone Cold Kyle
(@WyleKilson) reported
@ring it seems like this should go without saying, but a security camera should not indicate that it is not working properly to anyone and everyone...
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bisquiat 🇺🇸🏳️🌈⚛️😷
(@bisquiat) reported
@ring Yes, it’s installed on my Mac desktop. I have deleted and re-installed and still have the same issue. CAN’T SEE SAFETY ALERTS without clicking out of the pop-up window first. Why does the app itself prompt me to get the app?
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©️
(@dudhwala) reported
from
Blackburn, England
@ring Help with live view on Android device, tried all the suggestions from first line support. All resets all cache cleared and storage cleared. Deleted app, reinstalled. Rebooted phone, reset network settings. Works in Rapid Ring not in main Ring app. Can only be app fault!
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Dora Milayyyyeee
(@well_2bHonest) reported
@ring I've had my doorbell charging since 3pm. It's 8:26pm and it's still showing 5% battery, after a reset. What's the problem??