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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ring users through our website.
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Online Features (29%)
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Device Failure (20%)
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Sign in (18%)
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App Crashing (14%)
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Errors (10%)
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Website Down (8%)
Live Outage Map
The most recent Ring outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Barnsley |
Website Down | |
 Talladega |
Website Down | |
| Milwaukee |
Device Failure | |
| Pipe Creek |
Online Features | |
| Dunbar |
Errors | |
 Zürich |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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Samuel Johnson
(@LLsamJ_iPad) reported
Ordered @ring alarm system, informed it would be 3-5 days. Didn’t show. Contacted to be told won’t be until Dec and that just cos it was shown ‘in stock’ doesn’t mean it will be when they process order. No apology, just a ‘lesson in ordering’ from their team. Terrible experience
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Brodie Bruce
(@BrodieManBruce) reported
**** @ring don't ever buy their products. Customer service is crap. Technical support is crap. Don't care about their customers. Products are crap.
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Rob Nickerson
(@rnick1976) reported
@Ring My floodlight cam shows me only a static image in Live View, UNLESS I turn off my phone's mobile data (even when everything - phone and Ring - is connected to strong wifi signal). Many others in Ring Community reporting this too (Android/iOS) ... when can we expect a fix??
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robert smith
(@dancastree6346) reported
@ring here we go again ring video history NOT working but watch ring AI blame the customer and refuse to check the ring status at ring end
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The HaterNation
(@TheHaterNation) reported
I use my @ring to track down where I dropped my hat and gloves more than anything else
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Curls
(@curls4thewin) reported
They @ring know their video history is down as reported by numerous others here on Twitter and still haven't acknowledged it or updated their system status page. Just be transparent.
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Shweta Mehta
(@ShwetaMehta01) reported
@ring @ring customer service is the #worst! Been one month and I still haven’t received my items and they don’t even have the courtesy to give me an update regarding the delay. Takes a 45-min customer service call to find out it will take another week for the item to arrive.
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Will
(@tattedwill512) reported
New Pan-Tilt Mount for Stick Up Cam via @Ring not working - customer service says it’s not a feature in the app yet? Why is it for sale then?
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Peter Bryan
(@PeterMBryan) reported
@ring Hello Ring; I have 6 Ring devices. I want to change my WiFi login. Can I change the devices login all at once through settings or each device at a time? Thank you.
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Darlene Burch
(@DJoy353) reported
Sooooooooo @ring thinks that me calling a scumbag a scumbag for stealing my trash can is not nice & refuses to allow my post warning my neighborhood. Because you know, people that steal from you deserve more respect than @ring recognizing one’s hard earned items freely taken.
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Flip Padilla
(@padillafl) reported
Does anyone else have issues with their @ring doorbell going offline frequently? Ours does it every month. And now I'm having issues reconnecting the device. 🤬
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Brodie Bruce
(@BrodieManBruce) reported
@ring In case anyone who sees this is wondering. The DM support is just as bad as the phone support. They don't care. Products are crap. Customer support is crap. #Ring
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Curls
(@curls4thewin) reported
Wow @ring down again smh. Can't view videos in timeline or history. Get notifications can't see why. I feel safe. 👍
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John Haynes
(@infinidim42) reported
@ring The situation where in 2021 you have to be physically at the location where you cameras and door bell is to restart the devices it a terrible situation. #Ring is one of the only IOT suppliers that has this issue.
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Keith Dennis
(@Keith_A_Dennis) reported
@ring this is a big issue for remote homeowners, disable off the strobe fault next update pleeeeeeeeeeeze! I solved it myself but thousands of others have not. See user boards and reddit for validation
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Jarvis Meier
(@jarvismeier) reported
@ring A woman @ 5am dragging a mattress down the back alley.
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robert smith
(@dancastree6346) reported
@ring told you ring ai twitter every bit useless as the ring app not working . TRY READING PEOPLES TWEETS ESPICALLY WHEN THEY TELL YOU THE VIDEOS AREN'T WORKING AND DM AREN'T WORKING SO NO I CAN'T DM !
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Flip Padilla
(@padillafl) reported
Does anyone else have a @ring doorbell that goes offline every 2_3 weeks? Trying to reconnect I always have issues and currently mine is just a brick with a light 😑
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DeeterDoo
(@Jennife62087263) reported
@ring I've literally watched YouTube videos of Ring camera getting hacked and people telling 10 yr olds to kill themselves. **** technology.
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Tim Sparhawk
(@Tim_Sparhawk) reported
@ring How Ring notifies me when that leaf goes tumbling down the street.
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John Haynes
(@infinidim42) reported
@ring it is terrible that in 2021 Ring cameras and devices cannot be restarted remotely. When 8s #Ring going to implement this feature in their firmware?
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Jeff
(@gank41) reported
@ring Well, ‘here to help’ in this case is that I install Chrome, Opera, or Edge. Is there an available browser on the @AppStore that would work to continue using your product on macOS?
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robert smith
(@dancastree6346) reported
@ring or you could just try answering the actually i.e. why are the videos not working and why are twitter ignoring the problem check ring twitter page i'm not the only person having the same problem . instead you are obsessed with dms and troubleshooting
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Pat Johnston
(@TheMeltingPat) reported
More ******* eggs over the fence within the last half hour. Who ******** is doing this and why? (I have a very good idea of who it is but I don't know for sure because @ring somehow doesn't catch the motion.)
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Tatiana Pasha
(@pasha_not_nice) reported
@karimmarucchi @ring The person that DM’d me didn’t help either. They would rather pay for shipping 3 times or lose business instead of adjusting the price on an item I haven’t received yet.
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aviacionado
(@aviacionado) reported
@ring Wait a minute! That was a recent nightmare of mine. I went out to shoo away pesky deer reeking landscape havoc, but it was mountain lions instead. Was Alexa listening and told you?
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junior
(@ojp1983) reported
@frontpoint is the worst alarm company. Do not sign up for their service. Making the Switch to @ring.
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viggy விக்னேஷ் 🛺
(@vigneshr4m) reported
@yoda @ring jesus this is terrible
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Mark
(@_One8Seven1_) reported
@ring Not much because my camera keeps failing to detect people and goes offline too often for something that costs as much as it did.
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Dante
(@DizzleAZ) reported
from
Chandler, Arizona
@ring After this last android update none of my "location" items will load on my phone, any help??