Ring status: device issues and outage reports
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Full Outage Map
Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Problems in the last 24 hours
The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ring users through our website.
- Device Failure (43%)
- Online Features (25%)
- Sign in (11%)
- Errors (8%)
- App Crashing (7%)
- Website Down (7%)
Live Outage Map
The most recent Ring outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Asheville
|
Device Failure | 2 days ago |
 Madrid
|
Device Failure | 4 days ago |
|
Chicago
|
Sign in | 13 days ago |
|
Wake Forest
|
Device Failure | 15 days ago |
 Calgary
|
Online Features | 18 days ago |
|
New York City
|
Website Down | 19 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Ring Issues Reports
Latest outage, problems and issue reports in social media:
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Joshua St. John (@jstjohn83) reported@ring I’ve tried reading help articles but my doorbell is at 2%. I changed the motion settings and did the zones again. Will it go up on its own or do I need to manually charge it at this point and if so how do I do that?
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CoastieGirl (@1989irmo) reported@ring I need help, kinda a trespassing thing and bf of 9 years cheating . He Turned off the backyard camera. So it went off line everyday around the same time from maybe June 2022 to Nov 2022 To bring her in my house and into my bed. I need the exact dates the camera was taken…
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Adam Wells (@ihthrs33) reported@ring THE WORST SERVICE EVER> DO NOT BUY THIS PRODUCT IS ABSOLUTE TRASH
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wolf hound (@Sensei_Wolfe) reportedCar got broken into last night and ofc my @ring security camera somehow magically didn't pick anything up between 8pm and 7am, not a single notification or anything. Most useless and expensive security device ever created. Do not buy. If you have it, get rid of it.
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Michael Gardner (@Duch3s5) reported@ring can you please stop shoving the AI **** down our throat. I do not need to see the notification about my trial for AI description being expired every time I open the app. If I wanted that feature I’d sign up for it. I’m about to just go with a different company at this rate.
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Luckynla (@luckynla) reported@DHSgov : @ring allows ICE to be doxxed and organized notifications to disrupt and potentially harm officers and protesters. Please repost. I have complained via phone, email and text for almost a year and yet they still allow content that is NOT allowed and is illegal on other platforms. I flag content as illegal yet they still allowed posts to remain on the platform. Their fix: we can change your notifications so that YOU don’t see them anymore.
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Coopers Reds #CooperIn (@CoopersReds) reported@ring Hi I have recently purchased the new ring doorbell plus and have been try to link it to my @smartthings account so I get notifications on my Samsung smart TV. Every time I link my Ring account to smart things my new doorbell doesn’t appear. Please help
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Mark Fisher (@fisher1021) reported@ring so upset with your terrible camera/doorbell im about to go all wyze
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sonykay (@sonykay) reported@ring customer service is probably the worst I’ve ever encountered. When he couldn’t solve my issue, he put me on hold without telling me and has yet to return…20 minutes later, I’m still waiting
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Davey Allen (@DaveyAllen54264) reported@ring I keep calling customer service. For some reason. You people can’t hear me. I can call anyone else and they hear me with no problem. So they just hang up. I keep getting screwed with this company. I told you I would call. Then this
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Amos (@revamoskir) reported@MarianHF @ring I am so sorry about what happened to you but I know a guy who can help. Superb_cr4ks on Instagram is the best in relation to any cyber issues
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₿iblical.btc (@Cryptobruhdd) reportedImagine going into your post office and asking why they claim they delivered a package to your door when they didn’t, thanks @ring Than asking how your usps became an Amazon delivery of a 25lb box when it’s suppose to be an envelope of a card. Having the post master lady yell at you for asking that question and walk off. Thats what I just dealt with. I went out the door screaming profanities happily. @USPSHelp just like any government ran thing, is a pile of dog ****.
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James Raeburn (@jimborae) reported@MarkDotPeters5 @wildlime @ring What was the issue with Eufy doorbell? Pretty happy with mine and no problems to speak of.
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Wendy Gundry (@WGundryRE) reported@ring I have never ever had such a bad experience. I just bought these cameras and you can't connect to my account. Return and would never use you again after over 5 hours on the phone of wasted time with you today. #ringdoorbells #ringcamera ring sucks
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FreeMindBill🤷🏼♂️ (@Afreemindisbest) reported@ring I noticed my address is incorrect on my app. It shows a different area with the same street name. However when I try to change it I am told I will have to leave assisted monitoring. Is this the paid monitoring or something different. Hope you can help. 🙏🏼
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Pet Active Ltd (@Pet_Active) reportedI’m so impressed with @ring customer service. My doorbell is a couple of years old and stopped working on the weekend. Never had a problem with it. @ring sent me a new doorbell to replace the old one. What amazing service. Thank you!!!
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Scotty J (@Its34Again) reportedDay FORTY of .@Ring STILL not fixing the iOS widgets. Even though there’s been THREE app updates in that time. They REALLY don’t care about us customers do they. If you’re not going to fix this issue can you let us know please. You’re just laughing at us now.
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Wesley Henry (@liveWesHenry) reportedOk @ring. Can you tell me why your customer service rep just dropped out of our live chat session? We spent almost an hour on chat, and being of no help, she just ended our conversation, and nothing was solved. #unprofessional #nottheonlysecuritycamera #helpacustomerout
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Andrew Hackeson (@ahackeson) reported@ring I ordered a ring sensor in July 2022 and never received it. I have tried several times with your online twitter team and your process of messages, forms and customer service agents is very bad.
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Paul H (@PaulHurst86) reported@ring I’m needing help, I’ve tried your chat support which didn’t help me, I’ve tried your customer contact number which didn’t help me due to it all being AI
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Robert WR (@opngate) reportedThey’ve been trying to shove Ai down our throats for years now. Look at the @ring Super Bowl ad. We should resist Ai as much as possible
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Sean Conrad Fox (@seancfox) reported@ring changed my network and now can’t connect my doorbell. Spoke with reps and they weren’t able to help. Any help would be great.
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Jesse Pinkman 🇺🇦✡️ (@SaulGoodmanEsq_) reported@ring I’d return the garbage but of course it’s past the return window. I never thought such a basic setting would be out of reach of these people. Great business decision, it sure pays to make your customers furious. I’d buy an Asian hornet sting to my bits before I’d buy ring again.
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LynnJen727 (@LynnJen727) reported@ring can you help? Cust Serb told me I could schedule modes but option is nowhere in settings. I have the pro plan.
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BRYDISNEY (@BryDisney) reportedWhatever you do don’t buy @ring security cameras. If you change your WiFi password you have to take everything down and reset them like it’s 1980. Ridiculous bro.
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Scotty J (@Its34Again) reportedDay 25 of @ring STILL not fixing an easy iOS Widget problem even though they pretend they’re working on it. They literally don’t care about customers, do they!?
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Toby on X (@tobymedia) reported@ring Yeah that’s pretty pathetic to be honest. Your app could at least link to the relevant website page! I managed to login to website & find the page to subscribe but again there were issues. So I may go with Blink instead.
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Jerry Norman (@JerryNo40834855) reported@ring my Ring doorbell service isn't perfect but when it works it works. But something has happened with a lawn service that damaged my property deliberately and some how shut my cameras down? Does anyone know how please?
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Ga—-‘/ (@RonGarvais) reported@ring why with a click of a button cant i link my indoor ring camera to start recording when my doorbell ring camera detects motion? If your company cannot fix this problem then ill be forced to do business elsewhere. This is super frustrating! I dont want to be recorded 24-7!
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Andrew Watkins (@awatkins952) reportedOur @ring doorbell has only been up for less than 2 hours and I’ve already discovered a major problem with it… I can no longer sneak @ChickfilA into the house while my wife’s at work without her knowing about it.