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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Problems in the last 24 hours
The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ring users through our website.
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Device Failure (25%)
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Online Features (22%)
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App Crashing (18%)
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Errors (14%)
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Website Down (12%)
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Sign in (9%)
Live Outage Map
The most recent Ring outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Errors | ||
| Device Failure | ||
| Errors | ||
| Device Failure | ||
| Sign in | ||
| Website Down |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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Carl Wills
(@carlwills85) reported
@ring @WeeBoo F*cking pointless to direct people to a link that says everything is down… stop copying and pasting the same response…
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Love Child
(@JoelleLoves) reported
Soooo.... im just finding out that the @ring system is down. i spent a few hrs tryin2 restart the system, reinstall the app. i wish it was a bigger news story @AP @ReutersBiz i know they dont want to stall holiday sales but at least notify ur customers via email #Ringdoorbell
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Lexi🧣❤️
(@LexxK13) reported
Is anyone still having issues with their @ring doorbell 🥺 mines been down majority of the day
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Carl Wills
(@carlwills85) reported
@ring can someone please help me, I’m trapped outside my home not knowing if I can get in or not. It’s midnight here in the UK so don’t want to wake everyone up!!
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Joan Ginsberg 😷
(@JoanGinsberg) reported
People are joking about it, but I really do think burglars are taking advantage of the @Ring outage. Someone rang my gate bell, but backed away quickly and left when I opened the gate. I didn’t know there was an outage until I tried to check the video.
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Freddy Ding Ding
(@FreddyDingDing1) reported
@ring Yoooo why is it taking so long to fix? It’s been a entire work shift and still not working
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FueledByChrist
(@jh819FBC) reported
from
Jackson, Mississippi
@ring Outage at 39206 in Jackson, MS still
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Steve
(@gaston90210) reported
@diyemmy @ring Down too. My alarm is on in the garage. Will it go off if I walk out there and I not be able to turn it off through the app?
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alex palomo
(@alexbpalomo) reported
@Ronn426 @ring I'm in Texas we have the Same issue here....
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Reginald Robinson
(@Reginal08961455) reported
@ring So is there still no fix to this yet? I’m wondering if my alarm will even sound
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George Frick
(@412SPBMX) reported
@ring @OraDubs About 12 hours you're still investigating the outage? I would think a security system would have a backup plan for an outage.
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Carl Wills
(@carlwills85) reported
@ring @JDmy1life F*cking pointless to direct people to a link that says everything is down… stop copying and pasting the same response…
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arcademania
(@arcademaniauk) reported
@madealoss @ring Yeap doorbell not working
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rob loves krang
(@robblatt) reported
You’ve gotta be ******* kidding me with this @Ring outage. I really love having my security system stop ******* working.
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Sid
(@sidz3273) reported
@ring This is a joke! Global company like yours and you can’t sort this out,been down for hours you jokers!!
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Aran Bas Design
(@Aran_Bas_Design) reported
@ring Such a disappointing range of products. Have purchased several ring devices, all are temperamental and lack video quality when reviewing alerts. Now a service outage without an official warning or direct message. Regret investing in such a poor product.
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FueledByChrist
(@jh819FBC) reported
@ring Outage occurring in Jackson, MS 39206
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Josh brennan
(@wheels2019) reported
@ring Honestly Its very mind boggling. That every single whole home security system goes down. Without any sort of ETA. Of when it is supposed to be back online
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🧑🏽💻EP MEDIA 💻🎹🎥
(@EPMEDIACA) reported
@ring I haven’t been able to login all day you won’t me reset my password!!!
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Jim Bob 🏴☠️
(@JimBoblif) reported
@ring The fact you require connection to server to allow the doorbell to work is a major flaw in your service.
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Michelle
(@Kairy4Michelle) reported
@Flangecake @ring I feel bad for your dog, and not because of the bathroom thing.
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Cris A. 🇪🇦🇺🇸
(@crisda25) reported
@ring Good thing it didn't happen during the outage today right? Cause the rest of us are still waiting for our service to be restored. Talk about a tone deaf tweet. Whomever thought this was a good idea needs a demotion.
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Sambusay
(@sambusay) reported
@ring sucks!! It's been down almost all day today! Can't access anything! Seems as if everything is reliant on AWS! Recipe for disaster
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Nickolas Wilkerson
(@NickolasVI) reported
@newsliner @ring They updated 7 hours ago. I just reinstalled mine and haven't checked it again yet. I saw the reviews on the @ring app in the android play store. They are getting TONS of bad reviews. Lots of 1 star ratings. I figured I'd check ole Twitter.
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SHHH ARIES TALKIN
(@TheNewJacqCity) reported
@TitiRGlitz @Nash87565970 @ring you’re an ***. It doesn’t matter where she lives… People PAY FOR a security system to feel secure. If it’s not working that’s an issue.
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Amjid Khan
(@akhan999) reported
@AndrewM497 @ring My Alexa has been fine just ring. It doesn’t happen often but they should have backup plans redundancies should a service go down. So it’s pretty poor. This isn’t down to ring but Amazon obviously saving on costs.
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Joel Alen
(@alenjona11432) reported
@theblingfisher @ring Exactly! What in the actual fkkn hell? I Pay a membership I had no idea their system is down I had to comb the internet to find out what the hell is going on! This is ridiculous I didn’t get an email or nothing from them! Major security risk to customers!!!
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D......🇩🇴🇩🇴
(@ItsDevinDaDude) reported
@ring what’s going on with the app? It’s just crashing. Can someone help me? Idk if it’s just my ring or others that are having issues. Please help me.
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Scott Stead
(@scottstead) reported
Learning my @ring outage is due to @awscloud outage. All eggs in one basket eh? This is not good at all. So what are we shorting tomorrow?
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William Dylan Powell
(@texasmischief) reported
@ring WTF, y'all.