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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Problems in the last 24 hours
The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ring users through our website.
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Device Failure (29%)
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Online Features (21%)
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App Crashing (16%)
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Website Down (13%)
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Errors (12%)
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Sign in (9%)
Live Outage Map
The most recent Ring outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| App Crashing | ||
| Website Down | ||
| Device Failure | ||
| Website Down | ||
| App Crashing | ||
| Errors |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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Alonso
(@Apereztejada) reported
@ring @sarah_garbett I have the same issue.
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Diva8ball
(@diva8ball) reported
@ring @andehh12 I’ve been also logged out. And your phone number is not working. Is this for real?
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Graham M W
(@Prappsy) reported
@ring @stevobwfc Same problem here. They need to update their status rather than fobbing everyone off with automated replies
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IamBob 🌱
(@BrunsBob) reported
@ring DNS? cannot get into the android app or the website. Sign in is not working...
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The BLAFrican
(@FresImPressionz) reported
@Ring whats the problem? Outage?
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Laurence ****
(@LaurenceToke) reported
@ring Your status page says all operational but no service for me and down detector is growing with reports.
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Baja
(@Baja_87) reported
@ring @BarringtonMole Yep. Same here. Can’t login.
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OldMan699
(@Man699Old) reported
@ring same issue here, I was logged out and cannot reconnect to the app
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Dani Tooks
(@TheeDaniTooks) reported
@ring Did someone turn off the system? Full after a good Taco Tuesday night? App and phone lines not working.
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Paige Joy
(@The_Paige_Life) reported
. @ring adding my name to the list of people who are logged out and can’t log back in to their account or use their security cameras. Wtf we should all be getting a free year of protection over this.
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Lorna
(@LornaWoodbridge) reported
@nicolegarratley @ring Yes - seems like a widespread problem
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Hound Of FATE
(@HoundOfFATE) reported
from
Churchill, Ohio
@mquinn_ @ring @amazon Lol. Best way to see if others are having the same issue.
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.
(@unforgivable_01) reported
@ring @BarringtonMole Same here and this status page shows all systems as operational, even though there is clearly an issue. Get it together.
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Ellie Petty
(@ellie_petty) reported
@ring have you been hacked? Clearly there’s an issue. #neverhome #ring #closedcircuittvnotclose
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SME
(@S_M_E_E) reported
@ring @sarah_garbett It says all systems operational which is clearly not the case. Read the (Twitter) room. You guys have a big issue. A status report saying otherwise isn’t it.
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Jhenene
(@jhenene) reported
from
Manhattan, New York
@ring is the app down right now? I keep getting an error message when logging in and the customer service line goes straight to a busy signal?
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ɪɢᴏʀ
(@IgorXtw) reported
@ring @stevobwfc Take that website down, because clearly you guys are not showing accurate information on there. Noone can login and the website says that everything is operational? Lmao
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Misslovelylavi
(@misslovelylavi) reported
@ring @JessicaClaire96 You can help by getting the system fixed and we can log in to see our cameras!
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Joe Flay
(@Flay06) reported
Hi @ring , the app has logged me out so i am unable to access my account. Will not let me log back in but i am still getting notifications of someone at my front door? Is this a known issue?
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Saad
(@kingaliat305) reported
@ring I’m not able to login to my app. Your status API is indicting everything is operational. Last known notification I received was about an hour ago. Any updates on what’s causing the issue / ETA on the fix?
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liga basket
(@liga_basket1) reported
@ring is the system down? Or is it just me?
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Craig Dealey❗
(@CraigDealey) reported
@ring @JessicaClaire96 The Ring status page says all systems operational but I can’t login or access cameras?
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Saeran the Wanderer 💙🇺🇦
(@Searan15) reported
@ring Everything down!!?? and don't tell me to check your status page as that's bollocks and not correct
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Helmut
(@Ocean4011) reported
@ring I have been signed out of my account and can’t sign in. Have tried the app and web sign in and neither work. Get verification code sent to mobile phone OK but can’t get in. What’s up?
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melissa flockhart
(@scisco12) reported
@ring @sarah_garbett Same issue. Putting many people at risk !
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Ian Sears
(@ibsearsSF) reported
@ring @sarah_garbett All ring services are down
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Bobbi
(@Mo_duinne) reported
@ring I'm guessing this a huge issue, logged out of apps and the website isn't responding.
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Dennis.Yee
(@dennisyee_said) reported
@sarah_garbett @ring problem here too.
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Yas
(@iknifezombies) reported
@ring @lyssaraae Too bad it says all operational even though its clearly down... I can't login either.
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H.
(@hayds_g) reported
@ring your app and site seem to be down, it’s logged me out and I can’t access my account.