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Ring status: device issues and outage reports

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Full Outage Map

Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.

Problems in the last 24 hours

The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Ring users through our website.

  • 45% Device Failure (45%)
  • 25% Online Features (25%)
  • 12% Sign in (12%)
  • 8% Errors (8%)
  • 6% Website Down (6%)
  • 4% App Crashing (4%)

Live Outage Map

The most recent Ring outage reports came from the following cities:

CityProblem TypeReport Time
Garland Device Failure 1 hour ago
Louisville Online Features 4 days ago
San Francisco App Crashing 7 days ago
Asheville Device Failure 16 days ago
Madrid Device Failure 18 days ago
Chicago Sign in 27 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ring Issues Reports

Latest outage, problems and issue reports in social media:

  • seancfox
    Sean Conrad Fox (@seancfox) reported

    @ring changed my network and now can’t connect my doorbell. Spoke with reps and they weren’t able to help. Any help would be great.

  • Suraj2529
    Suraj khindkar (@Suraj2529) reported

    I am taking loan few month ago in ring app and 4 emi bounce in some crisis and my last company some payment issue so ring agent harass in daily basis and I'm send mail also for settlement but he was saying RBI authori on our company dnt settle ur loan @RBIsays @nsitharaman @ring

  • Jasont72
    Jason tulip (@Jasont72) reported

    @ring your retina 2k doorbell is terrible, didn’t pick up all sorts despite changing zones and other settings, absolute garbage

  • RiderWriterSW
    RiderWriter (@RiderWriterSW) reported

    @ring is absolutely worthless. Worst apps, no ability to contact a human. #fail

  • Its34Again
    Scotty J (@Its34Again) reported

    Day 22 of @ring STILL not fixing an easy iOS Widget problem even though they pretend they’re working on it. They literally don’t care, do they!?

  • thrillingd
    D (@thrillingd) reported

    @end3of6days9 @ring Recently alerted me of a missing small dog, then pops up a recent clip of me in my backyard with my dog saying this could be the missing dog… not cool at all and I did not sign up for AI learning with my own cameras. How do I disable this ****?

  • ApeManitoba
    jack (@ApeManitoba) reported

    @ring non-functioning customer service. I’ve spent two hours two different days on the phone trying to get a clear answer on transferring an account. Information that’s contradictory and hard to understand literally. A good company bad customer service

  • NanashiGodslyr
    Kiritoishere (@NanashiGodslyr) reported

    @ring so you know you lost a customer more than once when your team couldn't clearly explain to me or my mother the problem with our system

  • IetsG0Brandon
    James G (@IetsG0Brandon) reported

    @ring are your servers down? dod you not pay @awscloud ? why am I paying to not connect to my system and for you to say " its our fault " ? too busy counting your billions? what ********?

  • Jack_Blast194
    Jack Rabbit (@Jack_Blast194) reported

    @ring You stupid, woke dumb ***** won't let us post about the homeless in our area. Neighbors in our area are complaining about how you take posts down, warning about homeless people suddenly appearing in our city. Even walking around playgrounds. We're 40 miles outside of LA and as

  • The_other_Yash
    Yashvardhan Goenka 🇮🇳 (@The_other_Yash) reported

    @ring Hi Ring Support Team, I am writing to request urgent assistance with my Ring account. I have been completely locked out and am unable to log in despite multiple attempts over several days. Here is a detailed summary of the issue: (CHECK DM. I've mentioned the issue.)

  • stamf0rd
    My World, My Way (@stamf0rd) reported

    @ttb_backagain @ring Try giving Amazon a nudge, might help, nothing to lose.

  • Cryptobruhdd
    ₿iblical.btc (@Cryptobruhdd) reported

    Imagine going into your post office and asking why they claim they delivered a package to your door when they didn’t, thanks @ring Than asking how your usps became an Amazon delivery of a 25lb box when it’s suppose to be an envelope of a card. Having the post master lady yell at you for asking that question and walk off. Thats what I just dealt with. I went out the door screaming profanities happily. @USPSHelp just like any government ran thing, is a pile of dog ****.

  • ttb_backagain
    TTTT (@ttb_backagain) reported

    @stamf0rd @ring I've just spoken to them. They put the phone down on me!

  • CrackShotPlays
    cracku ♡ (@CrackShotPlays) reported

    @BoneKnightmare @ring scared for the woman he is searching for wtf???

  • bwethbrad
    Brad Wethington (@bwethbrad) reported

    @ring You failed me. Five cameras, Premium Legacy with Alarm Professional Monitoring. When I needed you most, I have no video. I've got years of cat videos and random cars going up and down my street, and yet the one time I NEED these videos they're not there!!!

  • gbrook37
    Gbrook (@gbrook37) reported

    @ring do not use ring they do not protect as got broken into & when footage was looked at then said they had a system failure

  • pumblechook
    Pumblechook (@pumblechook) reported

    @ring Ring 4K Retinal Camera picture quality is not so great with very poor picture degradation when zooming in. I have tried different models including the POE versions. Even Ring tech support have given up. Very poor products

  • cunextmommy
    Mama needs a margarita (@cunextmommy) reported

    @ring thanks for the horrific customer service only using generative AI- I have a dog who was hit by a car and my acct is not permitting me to post. Your AI can’t help fixing my acct or get a human so I can post to help this dog find its owner. If this dog passes- it’s on you.

  • cepalogix
    Eric - cherche la logique (@cepalogix) reported

    Hey @ring Your solution dorsn’t work anymore for reconnecting an existing account on an iphone with the very last patch - and your latest version. And the additional problem is that if we try to declare a bug, we only get AI generated bullshit without capability to warn you…

  • gigmcdonough
    George (@gigmcdonough) reported

    @ring I only need a replacement part. If Ring can't provide the part needed to fix my device, they should replace the unit with a comparable upgraded model at no cost. Customers shouldn't be penalized because parts are unavailable.

  • Sensei_Wolfe
    wolf hound (@Sensei_Wolfe) reported

    Car got broken into last night and ofc my @ring security camera somehow magically didn't pick anything up between 8pm and 7am, not a single notification or anything. Most useless and expensive security device ever created. Do not buy. If you have it, get rid of it.

  • Its34Again
    Scotty J (@Its34Again) reported

    Day 21 of @ring STILL not fixing an easy iOS Widget problem even though they pretend they’re working on it. They literally don’t care, do they!?

  • 1989irmo
    CoastieGirl (@1989irmo) reported

    @ring I need help, kinda a trespassing thing and bf of 9 years cheating . He Turned off the backyard camera. So it went off line everyday around the same time from maybe June 2022 to Nov 2022 To bring her in my house and into my bed. I need the exact dates the camera was taken…

  • Duch3s5
    Michael Gardner (@Duch3s5) reported

    @ring can you please stop shoving the AI **** down our throat. I do not need to see the notification about my trial for AI description being expired every time I open the app. If I wanted that feature I’d sign up for it. I’m about to just go with a different company at this rate.

  • HarryGundecha
    Harish Gundecha (@HarryGundecha) reported

    @ring Unfortunately the customer support agent had no additional information for the delay in processing the order nor did he give me any option to escalate this issue

  • john4brown
    JB (@john4brown) reported

    @ring what terrible customer service you have. For a company owned by @amazon you really need to step up your order management and customer service people. Just terrible experience and I’m trying buy a product!

  • opngate
    Robert WR (@opngate) reported

    They’ve been trying to shove Ai down our throats for years now. Look at the @ring Super Bowl ad. We should resist Ai as much as possible

  • visionfaded22
    BetweenTheLines (@visionfaded22) reported

    @ring are ya’ll having a system outage or something ? Your app is bugging out bad. Saying no subscription and the dates are all messed up. Have an active plan till 2027 but it’s not working or showing.

  • raymondjtoth
    raymondjtoth (@raymondjtoth) reported

    @ring Ring video doorbell app using, rin posy from other give error ever time open check internet but internet on android phone on since can post here can you look at this please fix it rebooted phone same thing gose on