Ring

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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.

Ring problems in the last 24 hours

The following chart shows the number of reports that we have received about Ring by time of day over the past 24 hours. An outage is determined when the number of reports are higher than the baseline, represented by the red line.

Ring Outage Chart 09/17/2021 23:40

At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems:

  • Online Features 31.80% Online Features
  • Device Failure 23.04% Device Failure
  • Sign in 17.97% Sign in
  • Errors 12.21% Errors
  • App Crashing 9.68% App Crashing
  • Website Down 5.30% Website Down

Ring Outage Map

The most recent outage reports and issues originated from:

United StatesClifton Errors
United StatesEnglewood Device Failure
United KingdomEdgware Online Features
United KingdomSaint Ives Online Features
United StatesOpelika Device Failure
United StatesChambersburg Online Features

Ring Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Ring Issues Reports

Latest outage, problems and issue reports in social media:
  • schwim3x6 Dan “Reading is my thing” 📚😎 (@schwim3x6) reported

    @ring Best practice for Ring or in general? I ask as I’ve never had a problem with any device until just recently with Ring. No DM necessary. I’m going to change the password & hope that fixes the connection trouble. If so, then I’ll bite the bullet and update all our devices. 🙄

  • matthewathacker Matthew Thacker (@matthewathacker) reported

    @ring is a trash company with trash customer service. That is all.

  • ksatyapavan PAVAN KUMAR (@ksatyapavan) reported

    @ring I have a suite of ring devices in my home, also a premium for ring security. I see that most of the devices would go offline and come back online after some time. My wifi is super fast btw. Called your csr and they disconnected my call themselves twice. I felt disrespectful

  • theDF David Frank (@theDF) reported

    @ring my floodlight cam's IR filter is stuck. Apparently a common issue. But you offer no support email, your chat is not for technical support, & your phone support wait is >45 mins with no callback option. Can I please get some reasonable support for this defective product?

  • MikeHorn_Curls Mike Horn (@MikeHorn_Curls) reported

    I wish there was a way to get my money back for the thousands of dollars I've spent on @ring devices and services. It's the only service & app that has a issue connecting to my gigabit service 🤔

  • MikeHorn_Curls Mike Horn (@MikeHorn_Curls) reported

    @ring And I never had problems until recently so is it a firmware issue?

  • MikeHorn_Curls Mike Horn (@MikeHorn_Curls) reported

    @ring My ring bridge is 20 feet away from a gigabit router with gigabit speed and all my devices 13 in total are within 50-70 feet of the router and bridge. Every day I have to unplug batteries to try and get them to reconnect. Seems to be a common issue with your bridge.

  • abqguy2 STR (@abqguy2) reported

    @ring why doesn’t live view work on Spotlight Cam Bat. We have done everything yet it never works. They have static ips, DMZ’d them, what it’s an app issue it’s a firmware issue this isn’t what I paid for, this isn’t good service/product esp. since I pay monthly

  • MikeHorn_Curls Mike Horn (@MikeHorn_Curls) reported

    In the last month @ring smart lighting keeps going offline for no reason. You have to unplug & replug the batteries back in to get them back online then they go back offline again. The bridge is in the middle of all devices, gigabit internet and no device is more than 70'away.

  • catenarycat Ed Barry (@catenarycat) reported

    @Ring understanding your push to sign up folks for video saving, but what is the basic saved time for those who do not signup for your service? Anyone know? It is tough to get info from #Ring . Also, who do we contact at #Ring for help on installation? Guidance is bad.

  • RoderickOlive12 successIsAMindset (@RoderickOlive12) reported

    @ring Need help! My ring doorbell stopped working after a recent update. I spoke with support and received an updated power pack for the chime and still no luck.

  • BlackRifleProj President Joe Stalin (@BlackRifleProj) reported

    Nice, now @ring is helping come by not letting me share video of juveniles checking the doors of my truck and my wife’s car because they might be juveniles. This is how criminals get away with ****.

  • DaPadilla007 DaPadilla (@DaPadilla007) reported

    @ring @ring any solutions to fix this?

  • JayVermani Jay (@JayVermani) reported

    @WyzeCam Just got in touch with WYZE cs service. Supervisor didn't want to address the issue, rather asked lower level rep to hang up.. Why such games are being played when people are spending MILLIONS buying the product. Should people be buying @ring instead?

  • S8X nameless️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️ (@S8X) reported

    @near40191625 @ring i would never purchase one of these pieces of **** for my own home

  • wifiblogdotcom Kenneth Fernandes (@wifiblogdotcom) reported

    Hey @ring @amazon. New doorbell pro doesn't ring my chime (it's on the supported list). Works if you disco the pwr kit. Hours with adv. support multiple times. Been months and no follows ups. Can you get me a fix or a replacement ring/power kit please? Love the product otherwise!

  • nb2steezy NB2 (@nb2steezy) reported

    @ring I’m having issues connecting to my doorbell. It says streaming error. It was working fine yesterday. Help please.

  • S8X nameless️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️ (@S8X) reported

    @ring and no i would not like any customer support i simply want you to go **** yourself

  • S8X nameless️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️ (@S8X) reported

    hey @ring you guys make the worst products ever my iphone cant even connect to the camera's setup connection 90% of the time and the support page for it is a ******* joke

  • djrogal Marcin Rogowski (@djrogal) reported

    No more @ring devices!!! Poor custommer services and no warranty!!!

  • Sam35656762 Sam (@Sam35656762) reported

    Hey @ring I had a medical emergency and needed help, so I pressed the help button on my keypad... Thankfully, I also called an ambulance myself. I'm shocked to learn the "help buttons" on the keypad are useless without a paid subscription. Why?

  • CRO_Somerset George Pemble-Vincent (@CRO_Somerset) reported from Wookey, England

    @ring is your service down?, all my ring devices have disappeared from my app.

  • TippingTattoo Paul Tipping Tattoo (@TippingTattoo) reported

    @ring Tried to fix my terrible ring products that NEVER work properly

  • TippingTattoo Paul Tipping Tattoo (@TippingTattoo) reported

    @ring how are your product so bad. Never work properly, waste of money. Don’t buy their products.

  • jimlanham jim lanham (@jimlanham) reported from Joliet, Illinois

    @ring "dm us and we can resolve this issue" @ring doesnt answer or even read DM on either platform

  • mas4216 mickey (@mas4216) reported

    @ring I’m thinking you’re having a server issue. I can’t view videos after 4:30

  • JoshSchroeder89 Josh Schroeder (@JoshSchroeder89) reported

    @ring There appears to be an issue with your server. Recordings are not appearing since 4 PM EST today

  • lilangelsmom121 beachmom (@lilangelsmom121) reported

    @ring I have been unable to access any recordings on my ring since 4 o’clock this afternoon. Is there a problem?

  • judsmith567 Justin Smith (@judsmith567) reported

    @ring I just called your customer service in regards to an issue that I have with our Pro 2 doorbell. Amani refused to honor your 1-year limited warranty & hung up on me. I hope this is not the customer service that you always give. I will be making a complaint with the BBB

  • sarahsm99668301 sarah smith (@sarahsm99668301) reported

    @ring the tracking numbers on your "order" page on the website does NOT WORK. It's a bogus tracking number. TERRIBLE CUSTOMER SERVICE