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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ring users through our website.
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Online Features (29%)
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Device Failure (20%)
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Sign in (20%)
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App Crashing (14%)
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Errors (10%)
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Website Down (8%)
Live Outage Map
The most recent Ring outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Los Angeles |
Online Features | |
| Brunswick |
App Crashing | |
| Easley |
App Crashing | |
 Sydney |
Online Features | |
| Melbourne |
App Crashing | |
| Kansas City |
Website Down |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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Andrew Aldrian
(@andrew_aldrian) reported
.@ring been trying for months to get a help with a doorbell/cam system that came with a home I bought. Need them to be reset so I can access, but your reps refuse to help and say the prev. owner (who I don’t know) must release it me. Please assist
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Clark Falstaff
(@Clark_BarksaLot) reported
The @ring "Neighbors" app is loaded with videos of thieves walking away with packages in broad daylight AFTER its too late too late to do anything about it. But asking neighbors to help each other when USPS delivers packages to the wrong address isn't allowed. Define asinine.
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martina turner
(@martyturner1980) reported
@ring please can you help. My 2nd gen ring doorbell is not charging. Any ideas?
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It’s A Beautiful Day In The Neighborhood
(@SassyRaggsBiz) reported
@agcia87 @ring Bad doggie! Bad doggie! NOT
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BurnVictim/TrashMan
(@burnvictrashman) reported
@ring bought one of your doorbells. Wouldn't connect to the internet. Called your tech support line twice. Noone could figure it out. Fixed it myself. Now having a new issue and your technical support can't figure it out. Abysmal.
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K.A. Holmes
(@KimWrites4U) reported
@JArudebwoi @ring @VivintHome LOL. Thanks fam. Sometimes we gotta learn the hard way. The lesson has been learned. I hope others won't waste their money on inconsiderate companies either. I will ALWAYS expose what they do, both the good and the bad.
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LuciferMichael
(@Metatrion369) reported
@SigArchibald @ring shut ******** up sig nobody cares what you think.
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𝙻𝚊 𝚁𝚎𝚒𝚗𝚊 𝙲𝚛𝚘𝚚𝚞𝚎𝚝𝚊
(@agcia87) reported
@SassyRaggsBiz @ring I have them too. But out here they just call you to see if you’re okay lol I like Ring bc I can see all cameras from my phone and I can control the lights on the outdoor ones. They set up in less than 5 minutes and I’ve never had an issue with them
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Dr Hilary PhD ✡️
(@regordane) reported
Ok, I figured out what actually happened. Router re-set itself to defaults (**** you @vodafone). Most devices didn't notice, because connected via extender. @ring did notice because only set up to connect directly to router (<2m apart, through wall). Not @ring's fault.
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Jerry Norman
(@JerryNo40834855) reported
@ring I’ve had a year and a half pleading for help,first one of my cameras were shut off a second time;” cause!” I hadn’t paid the bill in two months? Each time I was setup with automatic payments from my bank: records will show and each time rings executive office qualified this.
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Lynz
(@alboppo) reported
@ring both my security cameras are showing device failure on the app. I have rebooted the router but they still aren't working. Is the app down?
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JT
(@neur0) reported
@ring normally gives amazing customer support but flat got just got an Agent May/Mae insisting they are correct and did not bother diagnosing the issue and ended up just sayin, call your phone provider. Fair, but wow. Answer upfront woulda been nice
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Beaverly Hakes
(@bph960) reported
@ring the absolute worst service ever. 5 months, countless calls, promises of delivery that never happened to get a replacement for a defective light. Now on the same pattern for defective doorbell- promised 3-5 days is now 2 weeks with no replacement- here we go again.
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Kirk Kirkconnell
(@NoSQLKnowHow) reported
Hey @ring if I have a shop with metal exterior that is ~200ft away from my house, is there any way to extend so I can put sensors on the doors? The shop has the same wifi as the house as there is ethernet plus Access point in the shop. The normal Ring extender doesn't help.
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A.Sullivan
(@a_sullivan41) reported
@FedEx for over a year, anything delivered by your company is being tossed on my porch and damaged. Thanks @ring for helping me find the problem….lazy employee that stands in yard and throws boxes on porch #FedExfailures Use @UPS instead people! #sorrynotsorry
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Halo_Smyth
(@halo_smyth) reported
@alexa99 @ring I'm going to have to set up 32 alexa routines in order to hear my chimes go off anywhere in my house. That's insane. Why aren't there and/or statements in routines? Why don't ring chimes actually chime?!?!? Wtf 🤬
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Dennis Joslyn
(@SirJoz) reported
@ring I am done with your products, every other day your door bells disconnect from the damn wifi and no my signal isn't bad at the doorbell. Yes I do have a Chime Pro and no it doesn't help either. I pay a monthly fee for the privilege of having to reset the door bell once a week!
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𝙻𝚊 𝚁𝚎𝚒𝚗𝚊 𝙲𝚛𝚘𝚚𝚞𝚎𝚝𝚊
(@agcia87) reported
@SassyRaggsBiz @ring Ring is bad. People here will post repeatedly: I heard a noise. Did anyone else hear it? So annoying lol
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Chris Dorner
(@4cftw228gc) reported
@ring there needs to be a feature that allows users to TURN OFF THE DOORBELL. I’m not talking about motion settings. I’m talking about the ding ****. I just put my baby down and @FedEx rang the bell at 8pm. My dog went ballistic. Some things don’t require an actual ‘ring’
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Jerry Norman
(@JerryNo40834855) reported
@ring My issue remain, my back door camera hasn’t captured a person,cat or dog last year or this year and I’ve continuously reported and called? I recently spoke with a very nice young lady and was about to purchase three more cameras and a inside ringer but at this point, why?
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Kirk Kirkconnell
(@NoSQLKnowHow) reported
@ring Thanks, but I do not need to extend my Wifi network. I already have enterprise class @Ubiquiti APs in my house and shop. If I install sensors on my shop doors, they are too far away and in a metal building to reach the @ring base station. That's the problem.
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Dr Hilary PhD ✡️
(@regordane) reported
Hey @amazon, yes, my wifi has been a bit up and down over the past few days. But why the ******* fuckety **** does EVERY device reconnect automatically when it comes back up, except your ******* @ring doorbell?
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BurnVictim/TrashMan
(@burnvictrashman) reported
@ring I doubt that very seriously. After multiple calls and your tech support hasn't figured **** out.
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Richard ****
(@RichardCock69) reported
Not even fun having the house to yourself when your parents go on vacation when they have a ******* ring doorbell. **** you @ring
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Brandon Day
(@BrandontdayDay) reported
Anyone else have an issue resetting your @RingDoorbell_ They won’t send verification to my phone because my email is an old email I do not have access to any longer @ring maybe it is time for us all to switch to a different provider.
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Clark Falstaff
(@Clark_BarksaLot) reported
The @ring "Neighbors" app is loaded with videos of thieves walking away with packages in broad daylight AFTER its too late too late to do anything about it. But asking neighbors to help each other when USPS misdelivers packages isn't allowed. Define asinine. #ring #CommonSense
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Control Group
(@Robert_B) reported
Ring video doorbells are terrible and the @ring customer service is far worse. Endless privacy verifications just to send missing screws. Friends don’t let friends purchase Ring products, it’s simply not worth it. Everything about this company is a Royal pain in the ***.
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Yashvendra Singh
(@test__121) reported
@ring @ring Can you help me with something ?
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Danny's Aquariums
(@dannysaquariums) reported
@UPS today, right before YOU ran out of time for the “delivered before 12:00”.. 11:54.. you say “delivery attempted” so it is ‘not your problem if it’s late’. But guess what, there was no attempt because the person was home and no one was seen on @ring!
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Charlie Dolan
(@cdolan92) reported
@WyntonGrant @ring @SpaceX That’s pretty good, I am getting ~50 down and ~ 15 up in Western PA. When the network is fully up, should be 900 down and about 100 up roughly. The speeds are how fast you can download info (streaming Netflix) or upload (like broadcasting on Twitch)