Is Ring down?
No problems detected
If you are having issues, please submit a report below.
Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ring users through our website.
-
Device Failure (27%)
-
Online Features (20%)
-
App Crashing (16%)
-
Errors (15%)
-
Website Down (13%)
-
Sign in (9%)
Live Outage Map
The most recent Ring outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 New York City |
Errors | |
| Chicago |
Website Down | |
 Croydon |
Errors | |
| Bethlehem |
Errors | |
| City of London |
Errors | |
| Leighton Buzzard |
Online Features |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
-
Michael Farese
(@Michael_Farese) reported
@ring I'm experiencing a legit server error when trying to link ring and key accounts. I need help from someone who can actually understand the problem and help devise a solution. Level 1 support isn't cutting it. Who can I talk to??
-
Priti Fernandez
(@MsTroublePF) reported
@ring Hi, what is your support number for the UK as the number listed on your website/in your App is not a valid number? You’re only chat is not working either and your FAQs don’t provide the help I need. Or can someone contact me please. Thanks
-
Cory Mueller
(@MuellerCory) reported
@ring is your system down again?? I can’t view my cameras. I have had ring for only a couple months and this happens constantly. Really thinking about another system as this point.
-
Wirenut
(@wirenut595) reported
@ring My ring stick up WIRED was having an identity crisis and thought it was a BATTERY camera. So I decided to "fix" that. Big mistake! The people only motion setting was working quite well when it thought it was running on battery. Now, the "people only" setting is useless
-
Joshie Juice
(@joshie_juice) reported
error. I insisted something's wrong with system, we proceed to reset the keypad, then I'm hung up on. More than an hour of my life wasted on bad customer service and apparently a failing system. @ring, looks like I'll be dumping you. #customerservicefail #ringsucks
-
Marcin Rogowski
(@djrogal) reported
@ring I can’t live view my doorbell. How to solve this issue?
-
SewSmart
(@Stickytarts) reported
@ring our floodlight cam has only been up a couple of months, now the light doesn't activate in dark when motion is senses. I need help to fix this without accessing the camera as a. I don't have a ladder, b. The height would be dangerous.
-
Tammi Mesaros
(@ktjsmesaros) reported
@ring @AlliAbridged That is terrible. @ring better solve this issue. Sorry this is a struggle Alli.
-
Karen Ainsworth
(@ainsworth1074) reported
from
Slough, England
@ring not very helpful!! Please have people who actually can resolve problem! I want to cancel subscription.
-
J.Hernandez
(@JHernandez718) reported
@ring @amazon what’s going on with your ring 2 hardwired?It always needs to be recharged. I never had to recharge the ring 1 hardwired in that same location?I see a lot of complaints about it, but Ring doesn’t reply. Almost impossible to reach you to get help.
-
Kyle Fortune
(@Kyle_Fortune) reported
3/5 delivery a day late, not really an issue. What is is that it’s incomplete. The box contains two sensors, and a doorbell mount. Nothing else. Spend an age calling them, I’m told it’ll be sorted. This was a couple of weeks back. @ring
-
misterhaan
(@misterhaan) reported
@mozilla @firefox @ring is it just ring or do other video doorbells have the same issue?
-
Michael Smith
(@djmikeymike631) reported
@ring Love how your ring keeps going down and unable to see my cameras. Well protected i feel guess I’ll be switching to a camera system and not buying more ring cameras
-
Shauniece
(@NieceySLee) reported
@ring hello, our ring appears to be offline even though the app shows it’s online and has a “clean bill of health”... no motion notifications, doesn’t alert us when it’s pressed and no live view. Can you please assist?
-
Stewart_Pidd
(@Stewart_Pidd) reported
@ColMorrisDavis @ring I have Nest Hello, and it's been great. What's the problem with Ring?
-
KMK
(@kmkstuff) reported
@ring Hey @Ring, why is your customer service so poor? For 2 weeks we've tried to get a prior owner's affixed Ring cameras in our new home transferred to us, or at least shut off. You guys ever heard of privacy? Responsiveness? Our state Attorney General is our next step.
-
Boy 💙
(@Boy_Lenze) reported
@ring Did not know of that one. Live View does work, but checking the video of something that just happened or happened 15 min ago was stuk. Now they are working. I guess some server issue.
-
Me
(@EyesSaySo) reported
All of my @ring videos from around 12:15-12:45pm EST are not loading/not found on the server no matter if I use the app, website, or Windows 10 app. Yet another problem there? #ring
-
Jo-Ann Dwyer Wear a Mask!
(@JoAnnDwyer5) reported
@ColMorrisDavis @ring Second the fire problem. Not me, a friend of a friend, please check with consumer protection. & note some neighborhoods are being hooked up with the local police department. I live in apt, otherwise a dog of any size. Chihuahuas are particularly vicious animals.
-
🎃Ceejtank🎃
(@CeejTankGaming) reported
.@ring the motion zone on my spotlight cam seems to have shrunk since I've installed it. It now no longer covers my full driveway, where before it covered the entire yard. Can I get some help with this?
-
Karen
(@KarenHarlaw) reported
Got a @ring doorbell and fitted it a few weeks ago. Have it all sorted and notification set up on phone - whole reason for getting it was to get notifications on phone rather than a doorbell in house which dogs go f-ing MENTAL at. 2 weeks down the line, the smart dog had figured
-
Bob Hopkins
(@BobHopk81506784) reported
@ring I drew a zone on the app of my Ring Doorbell 2, it became a solid black rectangle and I can’t delete it. Can anyone help please?
-
Defuning
(@Asabovsobelo) reported
@ColMorrisDavis @ring Mine goes off all night long — when the wind blows and shadows pass the wall, scares me if a siren goes down the Main Street we live near. All night . BUT I got up last night to check out a sound alert,saw a man in a white hoodie running up the street but it was NOT recorded!
-
Marc
(@_Marc_74) reported
@ring i love how i can leave my house and not picked up on camera then hour later all cars are picked up.. support cant help and even replaced
-
Latrisse
(@LetHopeArise5) reported
@ring We are unable to login with current login credentials, and your website will not let us reset the password. I’m hearing the same fr other people as well. Are you guys having issues with your website?
-
Moe Davis
(@ColMorrisDavis) reported
from
Swannanoa, North Carolina
While it’s annoying that devices occasionally disconnect and it’s a chore to get them back online, I appreciate @ring tech support reaching out and resolving the problem ... our floodlights are once again functional.
-
Mike b
(@hopalongskiier) reported
Be a homeowner they said, it'll be fun they said....stuff always goes wrong in the middle of the night.... our @ring water detector kept our little flood from being a bgger problem #waterheater #waterdetected
-
The Don Of The Dead
(@ROBOTNDISGUISE) reported
@ring i cant log into my account because the two factor authentication isnt sending the email verification code im virtually blind right now help!
-
Kate Cornell
(@KateCornell) reported
I’ve been extremely disappointed in my @ring doorbell. I have had constant battery issues and now I can’t get a live feed, no matter where I am. I originally had the thing hardwired into my existing doorbell, but support told me that was part of the problem. What a waste.
-
FJG
(@FranNamStyle) reported
@ring my doorbell won't charge. Its at 19% has been plugged into wall charger for 3 days no change. Occasionally white solid light. No blue charging light. I have tried reset the WiFi but will not now reinstall. Help please.