Ring

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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.

Problems in the last 24 hours

The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Ring Outage Chart 12/21/2024 10:00

At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Ring users through our website.

  1. Online Features (29%)

    Online Features (29%)

  2. Device Failure (20%)

    Device Failure (20%)

  3. Sign in (18%)

    Sign in (18%)

  4. App Crashing (17%)

    App Crashing (17%)

  5. Website Down (9%)

    Website Down (9%)

  6. Errors (8%)

    Errors (8%)

Live Outage Map

The most recent Ring outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesLos Angeles Online Features
United StatesLos Angeles Device Failure
AustraliaSydney App Crashing
United StatesSaint Paul Device Failure
United StatesOconomowoc Online Features
United StatesFlorence Online Features
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ring Issues Reports

Latest outage, problems and issue reports in social media:

  • kskytte Kaykay (@kskytte) reported from North Vancouver, British Columbia

    @ring has the best customer service! DM’d them and in 10 mins my problem was resolved.

  • ShahNeerav Neerav Shah (@ShahNeerav) reported

    @ring Hi. I've been waiting for a replacement Ring device since November. Can you please help confirm its status? Thanks

  • megspradling Meghan Spradling (@megspradling) reported

    @ring Is there someone who can help me with product support? I was just billed for an annual Ring subscription, but haven't had a ring device for 2+ years.

  • chrissheppy Chris Shepherd (@chrissheppy) reported

    @ring since the last update me and others are having problems with camera preview within the app, any fix for it yet ?

  • Dancastree3804 dan castree (@Dancastree3804) reported

    @ring like i said last time when you kept moaning about dm theres NO point with dm you all refuse to help ( like in 2020,2021,2022 when i had the same issue )

  • Dancastree3804 dan castree (@Dancastree3804) reported

    @ring trying looking at the picture the wifi signal bars are there the issue it you lot at @ring keep kicking cameras of wifi for no reason other then to con customers in to upgrading as for dm i'm to busy fixing your issue in the dark i.e. reconnecting the camera in the rain and dark

  • faranheit451 Ian Robertson (@faranheit451) reported

    @ring @thinnestblue Hi Ring Not so good as what happened to my order that you lost, replacement also lost and replacement for the replacement - also lost Why won't you tackle this problem?

  • Dancastree3804 dan castree (@Dancastree3804) reported

    @ring like i said last time when you kept moaning about dm theres NO point with dm you all refuse to help ( like in 2020,2021,2022 when i had the same issue )

  • 14ds1 14ds (@14ds1) reported

    @ring is ring down in the uk?

  • Bill_Howell_ Bill Howell (@Bill_Howell_) reported

    @miciphone @ring @Dlink Its not the device its dlink "end of life" for my smart plugs. My son with the latest iphone has same issue. His app works as does one of mine but that app doesn't support smart plugs.

  • Selfelin Sir SelFelin 🏴󠁧󠁢󠁷󠁬󠁳󠁿 3 kunty witches (@Selfelin) reported

    @evridelivery what a **** service you give. Mrs Felin has NOT received her parcels from #Matalan at beginning of Dec. You gits have stated that delivery was done. No pics at all to proove it. No parcel has been found and no delivery person clocked our @ring @EVRi_Delivery

  • LordofCaraxes Daemon (@LordofCaraxes) reported

    @ring terrible

  • 3813Lakeview Lexi (@3813Lakeview) reported

    Yes @ring, the device has been rebooted to attempt to fix the issue.

  • Neighbourb Brent (@Neighbourb) reported

    @ring Your customer service is very very bad.

  • jeanisbusy PJ (@jeanisbusy) reported

    @ring @iBuckhead YOU NEVER DO! That’s a standard response as well as “SORRY, we hear this problem a lot” when you delete past videos when you update a credit card on file!

  • MOkrasa Mark Okrasa (@MOkrasa) reported

    @ring A familiar sight despite having wireless cameras from another company that never go offline!

  • zachlinder Zach Linder (@zachlinder) reported

    @ring Hi, I placed an order on ring dot com nearly a year ago, and it never arrived, and looks like never shipped. Can you please help? I have the order number.

  • Darren_FBR Darren (Parody) (@Darren_FBR) reported

    So I’ve just messaged the @ring contact chat and went into great detail about this issue and… you’re going to pass my comments on and it’s not possible to update me with any action taken blah blah blah. Thanks a bunch!

  • _Amarie92 The Prototype (@_Amarie92) reported

    @ring customer service is terrible!! I just spent 30min on the phone with a rep due to a previous rep canceling my protection plan without my permission that was paid in full for a year!

  • OklahomaBigAl Alston Ingram Jr (@OklahomaBigAl) reported

    My @ring is ineffective. @ring should be ashamed of trying to fraudulate a 72 year old man down here crippled up retired out on Social Security. Your recovery system is the worst I’ve ever seen, and even said that I don’t on the ring door bell that I paid $249 for.

  • Jeaia Jeaia (@Jeaia) reported

    I could tell the minute the @Ring customer support lady answered she was going to be a problem. You just can tell in her tone of voice and feel her attitude thru the phone . 😢

  • Selfelin Sir SelFelin 🏴󠁧󠁢󠁷󠁬󠁳󠁿 3 kunty witches (@Selfelin) reported

    @evridelivery what a **** service you give. Mrs Felin has NOT received her parcels from #Matalan at beginning of Dec. You gits have stated that delivery was done. No pics at all to proove it. No parcel has been found and no delivery person clocked our @ring Despicable shite

  • CletusKasady69 CletusKasady (@CletusKasady69) reported

    In the new year I would like for @ring to fix their app

  • faceofjustice32 DJ CUE (@faceofjustice32) reported

    @ring I see kind of a small problem.......since it's most likely that thieves with enter threw the sides as soon as they see it they would probably RIP it off becouse theres no side view

  • HokageBklyn Sneaker king Supreme Hokage👑 (@HokageBklyn) reported

    @MissGinaDarling @ring No Gina, bad enough that you got a flamethrower, now you want taster doorbell, na, we got to stop her NEOW

  • BoringWolf8 Miss Boring Wolf (@BoringWolf8) reported

    .@ring Why do I need ID verification for my driver's license? **** that. I suggest you find a different way option, not ID. Because the camera on my laptop didn't work either. 😒Yeah, I can't able to find my iPhone at home I need to see my ring camera.

  • ztalpnielk ztalpnielk (@ztalpnielk) reported from Manhattan, New York

    @ring set up is absurdly difficult. Q code so tiny, you can barely see it. 3 agents couldn't help.

  • Dancastree3804 dan castree (@Dancastree3804) reported

    @ring like i said last time when you kept moaning about dm theres NO point with dm you all refuse to help ( like in 2020,2021,2022 when i had the same issue )

  • qb4ll qball 🍯🦡 (@qb4ll) reported

    Why are so many companies like @ring blocking VPNs on their mobile apps? This is going to be a bigger problem as more and more people are using VPNs for security.

  • 14ds1 14ds (@14ds1) reported

    @ring Is ring down in the uk