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Ring status: device issues and outage reports

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Full Outage Map

Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.

Problems in the last 24 hours

The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Ring users through our website.

  • 43% Device Failure (43%)
  • 25% Online Features (25%)
  • 11% Sign in (11%)
  • 8% Errors (8%)
  • 7% App Crashing (7%)
  • 7% Website Down (7%)

Live Outage Map

The most recent Ring outage reports came from the following cities:

CityProblem TypeReport Time
Asheville Device Failure 3 days ago
Madrid Device Failure 4 days ago
Chicago Sign in 13 days ago
Wake Forest Device Failure 15 days ago
Calgary Online Features 18 days ago
New York City Website Down 19 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ring Issues Reports

Latest outage, problems and issue reports in social media:

  • RhysvW_ZAR
    RhysvWZAR (@RhysvW_ZAR) reported

    @ring why MUST I miss all of my calls. All of my notifications EVERYTHING. SERIOUSLY WTF

  • DVA1D23
    David (@DVA1D23) reported

    @RhysSullivan I want to get rid of our @ring POS products so bad

  • RiderWriterSW
    RiderWriter (@RiderWriterSW) reported

    @ring is absolutely worthless. Worst apps, no ability to contact a human. #fail

  • RonGarvais
    Ga—-‘/ (@RonGarvais) reported

    @ring why with a click of a button cant i link my indoor ring camera to start recording when my doorbell ring camera detects motion? If your company cannot fix this problem then ill be forced to do business elsewhere. This is super frustrating! I dont want to be recorded 24-7!

  • JerryNo40834855
    Jerry Norman (@JerryNo40834855) reported

    @ring my Ring doorbell service isn't perfect but when it works it works. But something has happened with a lawn service that damaged my property deliberately and some how shut my cameras down? Does anyone know how please?

  • luckynla
    Luckynla (@luckynla) reported

    @DHSgov : @ring allows ICE to be doxxed and organized notifications to disrupt and potentially harm officers and protesters. Please repost. I have complained via phone, email and text for almost a year and yet they still allow content that is NOT allowed and is illegal on other platforms. I flag content as illegal yet they still allowed posts to remain on the platform. Their fix: we can change your notifications so that YOU don’t see them anymore.

  • moviesplusgames
    The New Release Guy (@moviesplusgames) reported

    @ring Not trying to jump the gun but it's funny how those employees had such good access, and then my neighbors just happen to know all the blind spots in my cameras and ****. Just makes you wonder. Idk. Maybe there's some other way they can tell **** like that.

  • LynnJen727
    LynnJen727 (@LynnJen727) reported

    @ring can you help? Cust Serb told me I could schedule modes but option is nowhere in settings. I have the pro plan.

  • CrackShotPlays
    cracku ♡ (@CrackShotPlays) reported

    @BoneKnightmare @ring scared for the woman he is searching for wtf???

  • _Marcmywords
    〽ARC (@_Marcmywords) reported

    Hey @UPS how about when your drivers attempts deliver a signature required package…i don’t know, maybe just knock on the door or ring the doorbell and not just put a sticker on your door. Thanks @ring for letting me see this go down. Unbelievable

  • AndrewPhisher
    Andrew Fisher (@AndrewPhisher) reported

    @ring Why is it that out of ALL of the devices in my house, the Ring is the only thing that just doesn’t reconnect if there is an outage and there is no way to reboot the device without being right next to it… what is the point of it being remotely accessible then?!!

  • MattMartinIvy
    Matt Martin (@MattMartinIvy) reported

    @ring I have one of your ring alarms, whenever we lose power the system Never resets to the network, You have to do a reset. Surely this known glitch can be fixed. What if I was away and had power cut: the when would go offline until I got back. That goes against the whole idea

  • Its34Again
    Scotty J (@Its34Again) reported

    Day 31 of @ring STILL not fixing an easy iOS Widget problem even though they pretend they’re working on it. YEP! That’s ONE WHOLE MONTH!! They literally don’t care about customers, do they!?

  • Phil_da_crack
    Phil McCracken (@Phil_da_crack) reported

    Wow @ring that's quite the pricing model. 1 camera costs $60 per year, but 2 cameras is $150?!? That's some first class horse **** right there. 2 ring cams hitting ebay this morning if you want em back

  • Sensei_Wolfe
    wolf hound (@Sensei_Wolfe) reported

    Car got broken into last night and ofc my @ring security camera somehow magically didn't pick anything up between 8pm and 7am, not a single notification or anything. Most useless and expensive security device ever created. Do not buy. If you have it, get rid of it.

  • Suraj2529
    Suraj khindkar (@Suraj2529) reported

    I am taking loan few month ago in ring app and 4 emi bounce in some crisis and my last company some payment issue so ring agent harass in daily basis and I'm send mail also for settlement but he was saying RBI authori on our company dnt settle ur loan @RBIsays @nsitharaman @ring

  • _Marcmywords
    〽ARC (@_Marcmywords) reported

    Hey @UPS how about when your drivers attempt to deliver a signature required package…i don’t know, maybe knock on the door or ring the doorbell, and not just put a sticker on your door and walk off. Thanks @ring for letting me see this go down. Unbelievable.

  • jrashmore
    Jamie (@jrashmore) reported

    @ring how come I’ve been waiting for my replacement device for nearly two months, you take the money out of my acc knowing I do not have the device yet but yet your customer service team do nothing to ensure my device is delivered? Terrible service!

  • davidma77507034
    d madsen (@davidma77507034) reported

    @YNB @ring Let me help people out, —-that white folks steal so casually. They're brazen in how chill they are about committing crime. Is it because they can do it so often and easily in life with little or no consequence? This does not help, IN ANY WAY, the FIGHT against hatred and bigotry

  • Its34Again
    Scotty J (@Its34Again) reported

    Day 25 of @ring STILL not fixing an easy iOS Widget problem even though they pretend they’re working on it. They literally don’t care about customers, do they!?

  • pldmgg
    Paul DiMaggio (@pldmgg) reported

    @ring Given that a bunch of features are missing from lower tier Ring Protect subscriptions, you guys really need to allow for testing at those low tier levels. Currently, you *cannot* configure a brand new system to operate at a level below Protect Pro for 30 days... Please fix.

  • Turbolag12
    ZerohedgeIsFakeNews (@Turbolag12) reported

    Moved @amazonalexa Echo Show to a bathroom closet where it will be used as a clock. Inability to turn off pop-up ads is unacceptable. Nonstop motion in my peripheral vision in my office. Wanted @Ring notifications, but that implementation is piss poor & the device chokes. FU AMZN

  • IetsG0Brandon
    James G (@IetsG0Brandon) reported

    @ring are your servers down? dod you not pay @awscloud ? why am I paying to not connect to my system and for you to say " its our fault " ? too busy counting your billions? what ********?

  • FirstAuntyJebus
    Gordon **** (@FirstAuntyJebus) reported

    @LindyQ2222 @ring And also a gun. Imagine only having a shovel to defend yourself with when he breaks down your door and walks right in... because that's exactly what happened next to the home owner.

  • Yatusab3ss
    Ranting101 (@Yatusab3ss) reported

    Dear @ring how can I verify my phone and computer after changing the password if I can’t log in and create a code? If I’ve only logged in from my phone and it keeps saying I need to regenerate a code that it’s not giving me through email. HELP!!!!

  • JuddLane
    Judders (@JuddLane) reported

    @Hudson61600379 @ring Have had similar experience. I ordered on 13th February, with no sign of products or delivery date. 3 times told I’ve got to wait for products to arrive back at @ring HQ before they can issue a refund or resend items, as they’re missing in transit. 😔

  • DaveyAllen54264
    Davey Allen (@DaveyAllen54264) reported

    @ring I keep calling customer service. For some reason. You people can’t hear me. I can call anyone else and they hear me with no problem. So they just hang up. I keep getting screwed with this company. I told you I would call. Then this

  • ColinCampion
    Colin Campion (@ColinCampion) reported

    @Hurrikeen @ring I had this issue last year. They replaced my cameras 2 in in the end it was an algorithm change at the ring end. It was all good up until a few weeks ago and not mine is picking up cars too. Needs sorting out

  • Calichicahh
    Calichica 🟥 🌴🦋 (@Calichicahh) reported

    @YNB @ring There's a white woman on my Nextdoor app who has been caught by MULTIPLE ring cameras stealing packages from porches. She drives a yellow car and just pulls up to people's houses and casually steals their **** in broad daylight, no fear whatsoever.

  • aleahatxx
    T (@aleahatxx) reported

    @ring can you please tell me why my ring camera has lines down it and has gone purple looking? 😞