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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ring users through our website.
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Online Features (29%)
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Device Failure (20%)
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Sign in (19%)
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App Crashing (14%)
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Errors (10%)
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Website Down (8%)
Live Outage Map
The most recent Ring outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Zürich |
Sign in | |
| Zürich |
Online Features | |
 Chicago |
Sign in | |
| Charlotte |
Device Failure | |
 Manchester |
Device Failure | |
| Laurelton |
Website Down |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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BDC
(@alcain4) reported
@brinks_home your customer service is less than good. Trying to get help for two days. Either on hold or waiting. Service is too expensive for poor service. @ring @adt
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Atlanta Chuck
(@atlantachuck) reported
@ring Don’t trust Ring to stand behind it’s products poor customer service they remind me of Aol and look we’re there are now !!!
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Alan
(@wired2thebrink) reported
@ring Have done no reply again. Doorbell is critical as disabled use. Your forums have countless reports of dead hardwire systems dying magically after subscriptions elapse or your broken firmware updates.
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Jay Dee 🏴
(@OldFart_JD) reported
@ring "Streaming error". Even though i have a strong signal and fibre optic! Go figure 🤔
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Atlanta Chuck
(@atlantachuck) reported
@ring So I purchased 3 ring items for my house ... I had my roommate put then on his account , The roommate passed away and I needed to put them on my account ... Ring support sucks no help !! #ringsucks
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M.LAFLARE👩🏽🎤
(@MariLaflare) reported
@ring why my app not working????
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Lucky Penny
(@pennydaily) reported
It is all up and down @Ring dozens of people in my area and not once have I seen a police presence in my area in 2 full years. But to use "defunding of the police and covid" as an excuse is straight BS and MUST STOP immediately.What say you @LAPD? Get your people to actually WORK
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Atlanta Chuck
(@atlantachuck) reported
@ring So I purchased 3 ring items for my house ... I had my roommate put then on his account , The roommate passed away and I needed to put them on my account ... Ring support sucks no help !!
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Melody
(@missmelodyyyyy) reported
@ring I heard y’all’s systems can get hacked and y’all don’t do anything to resolve the issue? People hacking to see children’s or babies rooms?
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mmmmkay ultra
(@jp_bse) reported
@ring **** all the way off
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Dntchase_Replace
(@dntchase) reported
@ring I wish getting help from customer service was as easy as they claim the app is.
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Jax Lazzo Rhapsody
(@jaxrhapsody) reported
@ring I like how you gotta pay to record ****. That's awesome, because recorded footage could be real useful.
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@amys_bus_ticket 🌊#PaperBallots
(@amys_bus_ticket) reported
@ring All info has been provided to #RING, already. Including a screenshot. This proves #RING not read customers' tweets, complaints or suggestions. It does not require a DM (as much as @Ring would like to get it off the public timeline view). Do the work. Fix your product.
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Ragnar Ericsson
(@EricssonRagnar) reported
@ring For any would be burglars out there... If you see a Ring sign in front of a house, make sure the occupants aren't home and make your way in. You have 30 seconds to locate the glowing blue light and unplug it. Then do as you please for as long as you want. Ring sucks.
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Atlanta Chuck
(@atlantachuck) reported
@ring Still no help from Ring filed a Better Business Complaint!! Sad 😞 company sad costumer service avoid the Ring !!!
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Atlanta Chuck
(@atlantachuck) reported
@ring Still no help from Ring filed a Better Business Complaint!! Sad 😞 company sad costumer service avoid the Ring !!!
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Josh King
(@_Jaush) reported
@ring I’m stuck and need help. I lost my brother in early January in a really tragic way. We just got access to his email, and in the process his Ring account. There should be video covering the days surrounding, but they will not load. I’ve spoken with Support and they said …
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Atlanta Chuck
(@atlantachuck) reported
@ring So I purchased 3 ring items for my house ... I had my roommate put then on his account , The roommate passed away and I needed to put them on my account ... Ring support sucks no help !!
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atmozfears
(@Atmozfears) reported
nerdquestion> why ******** is the @ring app for Windows so ******* *** (disconnects after every 5 minutes) and why can't I rsmp or rtsp into the cameras? even with the subscription to save videos, the versatility of these 'security cameras' is absolute ***
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Atlanta Chuck
(@atlantachuck) reported
@ring don’t trust ring support I am still waiting for them to fix the issue they hung up on me yesterday when I asked to speak to a manager !!!caution !!
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Atlanta Chuck
(@atlantachuck) reported
@ring Still no help from Ring filed a Better Business Complaint!! Sad 😞 company sad costumer service avoid the Ring !!!
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Dntchase_Replace
(@dntchase) reported
@ring How about you provide a telephone number where I can actually speak to someone? I tried the messaging & it doesn’t help.
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nobody
(@compsandstories) reported
@ring let’s chat about my recent conversation with Jan and how she couldn’t help me and wouldn’t transfer me to speak to someone else.
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Syd
(@mommaputman) reported
@AmazonHelp Our @ring doorbell isn’t holding charge and neither one of your customer services are any help.
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Conservative Melissa
(@patriot_melissa) reported
@travthis @ring Same. They work like garbage. Twice it sent false calls to the police. Not fun to have guns out police confront you in your own home. The camera doesn’t work right or the speakers
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Atlanta Chuck
(@atlantachuck) reported
@ring So I purchased 3 ring items for my house ... I had my roommate put then on his account , The roommate passed away and I needed to put them on my account ... Ring support sucks no help !!
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Carolyn nickens
(@Carolynnickens1) reported
@RickeySmiley @ring That's terrible this is what it has come too
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Atlanta Chuck
(@atlantachuck) reported
@ring Still no help from Ring filed a Better Business Complaint!! Sad 😞 company sad costumer service avoid the Ring !!!
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Who, me?
(@YesthatsAAA) reported
@ring I have been having some much trouble with my ring alarm going offline every damn day
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Karen Shale
(@KMS1974) reported
@ring At approx 6.30am this morning we had someone come to our porch, remove an item and drive off in his van. The doorbell picked up nothing, yet it detected every fox that even ran across the road. The consept of Ring is great, the reality is terrible. #wouldneverrecommend