Ring status: device issues and outage reports
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Full Outage Map
Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Problems in the last 24 hours
The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ring users through our website.
- Device Failure (35%)
- Online Features (22%)
- Errors (15%)
- App Crashing (10%)
- Sign in (9%)
- Website Down (9%)
Live Outage Map
The most recent Ring outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Sheffield
|
Device Failure | 2 days ago |
 Villefranche-de-Lauragais
|
App Crashing | 4 days ago |
|
Portsmouth
|
Device Failure | 5 days ago |
|
Batley
|
Online Features | 6 days ago |
 Frankfurt am Main
|
Sign in | 7 days ago |
 Chicago
|
Website Down | 8 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Ring Issues Reports
Latest outage, problems and issue reports in social media:
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Lance Lozano (@lance051) reportedHey @Ring, can you have someone in your shop get ahold of me and help me with a replacement floodlight camera that I’ve been waiting to arrive for 31 days so far. I also have purchased the service contract/plan on all my devices.
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Zach Smith (@ZachSmithNY) reported@ring can you help me with a refund? I subscribed to annual pay for a few days, realized the mistake, canceled. Refund issued for 90 dollars. I subscribed to monthly. Can I get the full refund?
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Davey Allen (@DaveyAllen54264) reported@ring I saved all the error messages and pictures of your camera that got water in it even when under the eves. I had remove it from the side of the house because the battery was frozen up with water. Just a bunch of issues
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Kevin (@allac00) reportedHey @ring i have already called twice about my chime not working when my doorbell is pushed. Havent heard from you at all! Why is this taking so long? I aleeady called for the first time in the beginning of february! Is this customer service?
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Andrew Watkins (@awatkins952) reportedOur @ring doorbell has only been up for less than 2 hours and I’ve already discovered a major problem with it… I can no longer sneak @ChickfilA into the house while my wife’s at work without her knowing about it.
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Joshua St. John (@jstjohn83) reported@ring I’ve tried reading help articles but my doorbell is at 2%. I changed the motion settings and did the zones again. Will it go up on its own or do I need to manually charge it at this point and if so how do I do that?
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Andrew Hackeson (@ahackeson) reported@ring I ordered a ring sensor in July 2022 and never received it. I have tried several times with your online twitter team and your process of messages, forms and customer service agents is very bad.
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raymondjtoth (@raymondjtoth) reported@ring Ring video doorbell app using, rin posy from other give error ever time open check internet but internet on android phone on since can post here can you look at this please fix it rebooted phone same thing gose on
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ForAutumnAngel (@ForAutumnAngel) reportedHey @ring, i bought 2 of your indoor/outdoor battery cams. And my problem is installing on wall inside. Your official video shows just screw on to wall. But YouTuber videos show using the anchors. So can you guys make a updated video explaining do you need anchors inside or not.
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Dawn (@mzdawn621) reported@ring when you wanted my business everyone at ring and on tech wanted to help. Have emergent situation w a ring camera light fixture hanging by wires off my garage needing to be re-connected yet on tech wants me to wait a week! I’m a post chemo patient and can’t climb ladder.
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Tall or Nothing (@80sculturefan) reported@ring ring 3 video doorbell will not connect to our Wi-Fi after a provider change The indoor chime connected immediately Please advise as to fixing this issue Broadband speed is 150mbps
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Scotty J (@Its34Again) reportedThe latest iOS 26.5 beta has broken the @ring widgets You can still add widgets but half the cams are missing and won’t let you add them to the widget. @ring_uk
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Matt Martin (@MattMartinIvy) reported@ring I have one of your ring alarms, whenever we lose power the system Never resets to the network, You have to do a reset. Surely this known glitch can be fixed. What if I was away and had power cut: the when would go offline until I got back. That goes against the whole idea
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Scotty J (@Its34Again) reportedDay 18 of asking .@ring to address the iOS widget issue and despite all the promises STILL NOTHING has been done. JUST MORE EMPTY PROMISES.
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FatBoy SLIM (@da_RULAS_son) reported@davidma77507034 @YNB @ring So that’s what you have a problem with after reading her thread? Not the fact that said “white” folk are casually admitting to and commiting crimes?
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Lia (@Liaxox) reported@ring Can't log into my dashboard as your verification Codes are taking too long! FIX IT!
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LondonLadyLips (@LondonLadyLips1) reported@AmazonUK @amazon @ring thanks for the person who put the phone down on me midway through me trying to get support.
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ZerohedgeIsFakeNews (@Turbolag12) reportedMoved @amazonalexa Echo Show to a bathroom closet where it will be used as a clock. Inability to turn off pop-up ads is unacceptable. Nonstop motion in my peripheral vision in my office. Wanted @Ring notifications, but that implementation is piss poor & the device chokes. FU AMZN
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JB (@john4brown) reported@ring what terrible customer service you have. For a company owned by @amazon you really need to step up your order management and customer service people. Just terrible experience and I’m trying buy a product!
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Davey Allen (@DaveyAllen54264) reported@ring I keep calling customer service. For some reason. You people can’t hear me. I can call anyone else and they hear me with no problem. So they just hang up. I keep getting screwed with this company. I told you I would call. Then this
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Ryan Clarke (@RyanClarke93) reported@ring just had a poor customer service experience. My ring doorbell has become faulty and been told by staff that some devices last longer then others so just buy a new. Not the helpful experience I expected 🙈😭 #googlenest
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d madsen (@davidma77507034) reported@YNB @ring Let me help people out, —-that white folks steal so casually. They're brazen in how chill they are about committing crime. Is it because they can do it so often and easily in life with little or no consequence? This does not help, IN ANY WAY, the FIGHT against hatred and bigotry
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Gerhard (@Gerhard_JF) reportedHi @ring, so after contacting you and was told to phone customer services (for the 4th time) there is still no solution... Please help...
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Recovering Republican (@DannyByersII) reported@ring I'm sick of my phone blowing up because folks are using "Neighbors" as if it was Twitter. There needs to be a setting to disable all of these non-safety related messages. I don't care if someone is driving down the highway and wants to know if there is gas at the next exit
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BRYDISNEY (@BryDisney) reportedWhatever you do don’t buy @ring security cameras. If you change your WiFi password you have to take everything down and reset them like it’s 1980. Ridiculous bro.
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Kiritoishere (@NanashiGodslyr) reported@ring so you know you lost a customer more than once when your team couldn't clearly explain to me or my mother the problem with our system
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Nick (@NickNack024) reported@ring so ring have said it could be my hub that’s the problem that’s why I’m not receiving a signal to the ring bell how about that’s not the problem it’s worked all week now it plays up. And I’ve not got much going though my wifi
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Ellen • Ask Away Blog (@ellen_ross1) reported@ring hi my ring has been offline since yesterday and I can’t seem to figure out what is wrong with it. We have tried everything. Device health screen even looks fine.
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yvette nicole brown (@YNB) reported@SuckaFreeZone3 @ConeyFerg @ring By the look of the “getaway cars” on ring, NONE of them are poor or actually in need. Stealing appears to be a fun little hobby for them because they’re bored.
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Cole Trickle (@46_ColeTrickle) reported@FedEx @FedExHelp Saturday - Delivery exception Customer not available or business closed (demonstrably false) Monday - Delivery exception Location security restrictions - Delivery will be reattempted (demonstrably false) Today - Delivery exception Customer not available or business closed (demonstrably false) Horse 💩 No trucks ever entered my driveway and no one approached my doors. Ever heard of @ring or work from home?? Absolute trash business. The pathetic USPS outperforms you with overburdened government bureaucracy - utterly embarrassing