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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ring users through our website.
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Online Features (28%)
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Device Failure (21%)
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Sign in (18%)
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App Crashing (14%)
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Errors (10%)
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Website Down (8%)
Live Outage Map
The most recent Ring outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Online Features | |
| Gloucester |
Sign in | |
| Bognor Regis |
Online Features | |
 Copenhagen |
App Crashing | |
| Hounslow |
Website Down | |
 Detroit |
Online Features |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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Gerber Consultants, LLC
(@GerbConsultants) reported
@purplelove021 @ring I have one blink camera probably 100 yards from the house. Only have an issue when it's super cold out. Otherwise no wifi issues. I can get to my cameras no matter where I am.
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Melissa
(@llprncs) reported
@ArloSmartHome @ring I bet ring doorbell would help me set up my doorbell if I got one from them how is Arlo such a piece of junk the entire company no one can help four months later still no doorbell set up
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Varun
(@varun_human) reported
@ring Unable to subscribe to the plan. Have tried 4 different credit cards. Have spoken to my banks. The issue is at your end. Please fix asap. Else I'll have to move to google bell for good!
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Jeanie Michalove
(@Jeanieatl1) reported
@ring I have the ring spotlight camera and every time the battery is low, I try to replace it with ones that I have charged, and they never hold a charge.I have called customer support so many times and wasted so many hours on the phone & chat. TERRIBLE CUSTOMER SUPPORT
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MICHELLE KIM
(@MICHELL192838) reported
I didn’t receive a call my @ring went off bc my # is not 1st to call in @ring system when it’s clearly listed on my app. Trusting the app to communicate with @ring and to protect my house. Gross error that they don’t have the correct info from my app and can’t explain why.
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Claire Watson
(@cw20) reported
@ring my ring doorbell is 18 months old but has just stopped working, it won't reconnect to WiFi, we have no issues at all with the WiFi but its constantly offline.Iit is battery powered and is fully charged. I have googled solutions but nothing helps ..please help
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ChahtaMiss
(@ChahtaMs) reported
In the US because of @Ring bad guys & annoying D2D sales ppl don’t think you’re really home when you answer on the Ring. Had a solar sales guy ask me are you really home? 👀
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Craige
(@purplelove021) reported
@Kaeleylaurenn @ring I never heard of Blink or Arlo but the internet has...lol The reviews for both are great. How is the Camara Quality for Blink? I need to leave RING soon. To many times the Camera goes offline. Do you have that Problem with Blink?
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Flicks News
(@flicksnews) reported
@ring I am still having issues and the customer care has either hung up on me or not reached out to my last few DMS and also the form I filled in. Very frustrating no response and my chimes are still not working! At this stage asking @ringostarrmusic would be more helpful
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anni thinks everything is magic until it's not
(@anniwithoutane) reported
@ring will not answer you when you need their help in an absolute emergency. They’ll just blow it off, ghost you.
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Carole Baker
(@bakerboiler) reported
@ring Been chatting to customer service about an issue with my doorbell and now resolved. Have to say the support is super quick with Twitter DM replies and being able to then call and chat directly to a human who talked me through it is bloody marvellous.
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TheArmouredporcupine
(@armrdporcupine) reported
@ring I didn't have this issue with the geeni camera I picked up 2 years ago
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Rob C
(@RobC1725) reported
@TrainerVern @ring I think this is definitely a xfinity problem. My xfinity service has been having outages for over a week now and ever since then none of my ring devices will reconnect. It’s almost like they pushed out a update that messed with the 2.4 ghz band which most ring devices connect to.
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Katie Carson
(@Kccountry007) reported
Wtf is going on I'm now at the point where I'm going to install cameras @ring need reasonably priced cameras that I can install around the house. @Walmart you tell me that my order was delivered today and it was no where to be found. I want my energy drinks
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Cindy Hartner
(@cindyx0) reported
@shannoncrangle @ring I was more wtf cause they said their wife's boyfriend lol
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nashtn
(@ajp105) reported
It’s official, I’m gonna have to switch the @ring doorbell! @googlenest is terrible! If I wanted to be able to talk to someone outside I’d have to wait five years for the swirl to stop going around! 👎🏻
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Richard Keller
(@RickellerKeller) reported
@ring Will wait until the next software update corrects the issue.
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Lyra Silvertongue
(@LarzRozay) reported
Hey @ring why is my device conveniently going in and out when there are no connectivity issues or anything? You’re supposed to help me catch crackheads at my back gate.
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Michael
(@BoostIt05) reported
@ring Yea, it was important for me to receive a new security camera 4 months ago when my replacement was a warranty issue. It’s ridiculous the company hasn’t satisfied this order.
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Neil Fisher
(@nafisher18) reported
@ring not good customer service. Been trying to sort my broken security camera out. All going okay until something changed. Now say they cannot locate my mother’s account and I have to call them which is something I have told them I am unable to do.
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Find you in this Chaotic world
(@trollingthehips) reported
@ring what is wrong with the login in I can’t on app or online?
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TheArmouredporcupine
(@armrdporcupine) reported
@VerizonSupport One would think it should be plug and play however 3+ hours of frustration say otherwise, I suspect it's a port or firewall issue and I really need a conference call with you and @ring
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queen.
(@_Mrs_Abd) reported
Don’t bother with @ring products. Their customer service is the worst and instead of offering a solution they make you repeat steps you’ve done over and over again. Now I see why people move to Eufy. Guess we will too
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Sean Farrow
(@seanfarrow6) reported
@ring I don't need help mounting it. I'm perfectly capable of drilling more holes in the side of my house. The issue is your company making a crap design choice to not make life easier for your existing customers.
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Vern the Trainer
(@TrainerVern) reported
@ring what is happening with the Ring cameras for customers with Xfinity/Comcast as their ISP. Xfinity had problems all last week. Finally resolved it. But now no Ring cameras will not connect. Even new replacement cameras won’t connect. Ring blames Xfinity and vise versa. HELP !
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JTiff✨
(@JoiTiffany) reported
Ring camera @ring Can you work on adding a panic alarm? Also pleaseeee separate the notifications sounds so my house being broken into and a missing cat aren't the same😩
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UDIT CHAMPANERIA
(@UDiT_27) reported
@ring not able to subscribe to plan,please help
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Daniella Boson
(@DBoson) reported
@ring I have replaced Ringdoorbell battery many times and adjusted the area reduced pick up footage and I have missed some very important activity can someone help others with battery issues
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vm ❊
(@tentwentysixpm) reported
from
Los Angeles, California
i know that having a ring doorbell is for cops and general shitbags, but my building owner added them to my building and now this stupid ****** thing won’t connect to my new wifi. literally no way to configure it either. **** you, @ring
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Gav
(@GavH_) reported
Why don’t @ring cameras go up and down? The one in my kitchen doesn’t quite cover the whole area 🤔