Ring

Is Ring down?

No problems detected

If you are having issues, please submit a report below.

Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.

Problems in the last 24 hours

The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Ring Outage Chart 12/17/2025 15:30

At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Ring users through our website.

  1. Online Features (29%)

    Online Features (29%)

  2. Device Failure (21%)

    Device Failure (21%)

  3. Sign in (18%)

    Sign in (18%)

  4. App Crashing (14%)

    App Crashing (14%)

  5. Errors (10%)

    Errors (10%)

  6. Website Down (8%)

    Website Down (8%)

Live Outage Map

The most recent Ring outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United KingdomStoke-on-Trent Device Failure
United StatesOlean Device Failure
United StatesJuneau Device Failure
United KingdomBarnsley Website Down
United StatesTalladega Website Down
United StatesMilwaukee Device Failure
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ring Issues Reports

Latest outage, problems and issue reports in social media:

  • anjoco_music AnJoCo_Music (@anjoco_music) reported

    @ring I just bought a Ring wifi range extender. (UK) instructions say go to 'set up device', then 'security' then to choose 'range extender'. It isn't showing up though. When I click 'Security' it asks me to set up a base station - no way of selecting wifi extender. Please help

  • MikeHorn_Curls Mike Horn (@MikeHorn_Curls) reported

    @facisback @ring It's doing the same exact thing for me. Definitely a server problem. They need to acknowledge there's an issue and fix it ASAP.

  • Orion_2DB Orionchristopher (@Orion_2DB) reported

    @ring Hey Team, I have a smart lock that's listed as being supported, but unable to connect to my ring base station suing the pin code. Can I get help with that?

  • Laura_k_Dunn Laura Dunn (@Laura_k_Dunn) reported

    @ring Hi.....we have now bought the ring chime pro to help with our apparent range issues. However, this is stating that the WiFi signal is too weak during set up, even though its literally 3 feet from the router!! Please please help. I'm getting sick of your products!!

  • facisback FAC is BOTH HOPEFUL/SKEPTICAL OF 2020 (@facisback) reported

    @MikeHorn_Curls @ring Did you try the web login? I want to see if you're getting the same error message as I am. Mine too has skipping on the phone app but no error msg. "Sorry we had trouble loading your event" is on the web login. I am hoping you get that msg too to see if this is widespread

  • TailsThePrower Zach Bennett  (@TailsThePrower) reported

    @ring I ordered a white flood light along with security system. Security system came a week ago but flood light hasn’t shipped yet. Shipping was supposed to be 12/6-12/9. Help?

  • SendThots SendThotsAndPrayers (@SendThots) reported

    Shout out to this @ring camera I impulsively bought on Black Friday. Ran inside after letting the dog out at 1am bc I got bad vibes from a person across the street. Camera alerted me that they’d followed me and were pacing in front of my door 😬

  • TrishaHoffmanLA Trisha Hoffman (@TrishaHoffmanLA) reported

    Hi .@ring why is my security camera picking up some motion but not all? Also some figures disappear after recording starts? Please help. Thanks

  • KArkeder Kaden Arkeder (@KArkeder) reported

    @ring I Got a spotlight cam battery I wanted to install but I can’t get the ball mount to fit and can’t unscrew the grey piece to loosen because the screwdriver you sent doesn’t fit. Please help.

  • MikeHorn_Curls Mike Horn (@MikeHorn_Curls) reported

    @facisback @ring Our cameras are recording the events fine, it's the processing server side that is the problem.

  • sofmervaz Sof (@sofmervaz) reported

    @ring I need to get customer service help!!

  • williewatson1 Willie Watson (@williewatson1) reported

    Terrible service from @ring @ring_uk . Repeated calls result in no action.

  • ptolbert Patrick Tolbert (@ptolbert) reported

    @nunjabidnes @JetPuffed Lol. My @ring has been offline for days and nobody can fix it.

  • Dimpletrix1 Leah (@Dimpletrix1) reported

    @ring My doorbell keeps going offline and then states it’s unable to connect to ring network. Initially this was due to the update but it’s recently happening again and I’ve got very good reliable wifi. I need the Ring to be more reliable then it currently has been.

  • AliaTads Alia (@AliaTads) reported

    @ring Please help! Package was lost, finally got a replacement sent after 2 phone calls, but now received only 1 item out of multiple. Would really appreciate some help.

  • cheveryn Cheveryn (@cheveryn) reported

    @ring Could you help med with the part number for a replacement power adaptor with EU plug for the base station?

  • MarkPop07295332 Mark Pope (@MarkPop07295332) reported

    @ring Just returned six floodlight cameras for my children's home due to their EXTREAMLY POOR customer service oh wait please excuse me "Social Care Advocates". going to go with another company and make a you tube video of me blowing up the ring camera.

  • Inspire_Mi Ya Lotus (@Inspire_Mi) reported

    @simonrraseley @ring My doorbell just started ringing out of the blue. Went to open the app and it's down.

  • simonrraseley Simon R Raseley (@simonrraseley) reported

    Anyone else have the recalled @ring doorbell that is always "There is a person at your door" when there's no person? It's been happening all day. #ringdoorbell #wtf

  • RealTorontoFord 🇨🇦Andrew Ford🇬🇧 (@RealTorontoFord) reported

    @ring Getting connection errors this morning. Is this an issue on your end?

  • rotogeek58 peter (@rotogeek58) reported

    @ring JUST PURCHASED RING CAM When I try to log in to ring on laptop I get The error code is 0x80131500 ..tried all I can, install, re install...all the crap the "HELP" says to do ... is google cam better?

  • AreAyEye Drew Irwin (@AreAyEye) reported

    @ring why am I getting two notifications for motion instead of just one? Can I go back to just one? I’m having trouble finding that setting

  • bobbydee647 Bobby Dee (@bobbydee647) reported

    @Harvey63Martin @ring Same issue. I have a subscription too. What’s up??

  • rotogeek58 peter (@rotogeek58) reported

    @ring I just bought ring indoor cam... I tried all the so called fixes... How do I fix The error code is 0x80131500

  • Inspire_Mi Ya Lotus (@Inspire_Mi) reported

    @ring any reason why my doorbell is ringing and no one is at me door? App is down so I can't report.

  • MikeHorn_Curls Mike Horn (@MikeHorn_Curls) reported

    The average person probably thinks there's an issue with their internet and that's why their @ring videos are skipping today. It's definitely a @ring server problem.

  • I_am_Zagreus twitch.tv/Zagreus (@I_am_Zagreus) reported

    .@Hermesparcels You know what I love? My @ring doorbell. They allow me to see that your driver came to my door, didn’t knock, or ring, and just threw down my package, snapped it and left. Pay your workers more so maybe they’ll actually do their job.

  • williewatson1 Willie Watson (@williewatson1) reported

    Terrible service from @ring @ring_uk . Repeated calls result in no action. @ring please can your logistics team contact me to resolve

  • kaclk Kayle Clark (@kaclk) reported

    My alarm system (@ring) notified me that the wifi was down at 11:35 MST if that helps @Shawhelp. So it’s been down for nearing an hour now.

  • jake_wrobel Jake Wrobel (@jake_wrobel) reported

    My doorbell won’t load and hasn’t captured any events since yesterday afternoon. Is there a software issue? How should I troubleshoot? #help #ringdoorbell3 @ring