Ring status: device issues and outage reports
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Full Outage Map
Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Problems in the last 24 hours
The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ring users through our website.
- Device Failure (34%)
- Online Features (22%)
- Errors (16%)
- Sign in (9%)
- App Crashing (9%)
- Website Down (9%)
Live Outage Map
The most recent Ring outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Frankfurt am Main
|
Sign in | 10 hours ago |
 Chicago
|
Website Down | 2 days ago |
 Nantes
|
Device Failure | 4 days ago |
 Birmingham
|
Sign in | 5 days ago |
 Naaldwijk
|
Device Failure | 7 days ago |
|
Dallas
|
Device Failure | 8 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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This is Carl🏳️🌈😺🏴🍕 (@Carl_E88) reported from Cathays, Wales@ring my chime pro 2 has been flashing green/blue for over two hours now. I’ve tried turning it off and on again, holding button down for 15 seconds. No joy can you help?
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Rebecca Hultquist (@Qfamily5) reported@ring what the hell is going on??? Fix this!!!
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Rebecca North (@samjohnsonqqq) reported@ring Can’t add a user to a new camera. Your software is NOT WORKING. There used to be a page that showed all the users and what access they had. Can’t find it anywhere. CS agents don’t speak ENGLISH. Awful!!!!!
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brenda (@brendagaylern) reported@ring I have 7 ring cameras-for whatever reason they stopped connecting to wifi-i've followed all instructions, read all faqs, to no avail-HELP
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Simon Weiss (@CyanSimon) reported@ring it's not clear from your help info. Can the security system work on Cellular data alone, if I don't connect a camera? I want to install a system (door/window alarms) to a remote cabin.
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Roland 🛸 Burnem (@RolandBurnem) reported@excel_ranger @ring Eat **** you pathetic karen.
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Ranting101 (@Yatusab3ss) reportedDear @ring how can I verify my phone and computer after changing the password if I can’t log in and create a code? If I’ve only logged in from my phone and it keeps saying I need to regenerate a code that it’s not giving me through email. HELP!!!!
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Wes (@1wesbell) reported@ring Hello, the doorbell button is no longer working on my device. Can you help?
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Metal (@MetalXMeta) reported@Grand_handsomer @ring @ogafroman Idk I kinda feel like they’re gonna have a hard time recovering from their recent PR nightmare
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KngKong (@kngkng31) reported@JoeBorelliNYC @NYPDnews @ring Theres gotta be a better freaking plan if they going to close the bridge down every time, there’s a little bit of wind
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Kevin (@allac00) reportedHey @ring i have already called twice about my chime not working when my doorbell is pushed. Havent heard from you at all! Why is this taking so long? I aleeady called for the first time in the beginning of february! Is this customer service?
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The Original Pagan (@PaganOrigin) reportedHey @ring Why have you upgraded your entire range - but not the peephole camera? Bit **** for us renters!!!! Can you maybe upgrade this to 4k like all your other cameras?!! Then I’ll buy a new one and replace this one!!
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Jack Rabbit (@Jack_Blast194) reported@ring because your software notices trigger words and will automatically delete the post. I posted about a homeless guy walking in a park near a playground and you deleted the post. No profanity at all. Just a warning to my neighbors and your system deleted it. **** you.
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Edwin Martinez (@RetiredTprNYS) reported@JoeBorelliNYC @NYPDnews @ring It's much easier to reprimand than to prevent crime from happening. The world is upside-down.
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Zach Smith (@ZachSmithNY) reported@ring can you help me with a refund? I subscribed to annual pay for a few days, realized the mistake, canceled. Refund issued for 90 dollars. I subscribed to monthly. Can I get the full refund?
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BRYDISNEY (@BryDisney) reportedWhatever you do don’t buy @ring security cameras. If you change your WiFi password you have to take everything down and reset them like it’s 1980. Ridiculous bro.
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devin (@speedingdaydrm) reported@ring Bought a ring 3 through Amazon. Just put it up today, it’s missing the security screw. Amazon won’t do anything to fix the situation.
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Gwynster (@Enfys7) reported@ring my doorbell chime Is not working. No blue light, no flashing when I try setup. Tried 4 different sockets. App says it is offline. Pls help
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RiderWriter (@RiderWriterSW) reported@ring is absolutely worthless. Worst apps, no ability to contact a human. #fail
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Dave A (@chief1981) reported@ring Wow I've never had bad customer experience from you until just now. Person on webchat just sent templates saying they are not able to troubleshoot and to call instead. Ignoring my offers to send screenshot etc
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Mahendra Bathia (@Mahendra_Bathia) reportedMy Ring order shipped via USPS tracking #9361289735052383424743 shows "Out for Delivery" since Aug 15, but no delivery yet. Dropped off to local post office by Ring/Amazon on Aug 10. Ring support is of no help. Why is a simple order stuck in limbo? @Ring @Amazon @USPS
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d madsen (@davidma77507034) reported@YNB @ring Further, I don’t care who it is. Do not generalize about other ethnic groups. It usually turns out bad unless you’re a comedian.
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Melanie (@Melanie07192305) reported@davidma77507034 @YNB @ring Yvette is not saying all white people, cut her a break. It seems that some people just have issue with anything that comes out of her mouth. I happen to love the fact that Yvette keeps it 100, if certain people take issue with that then keep scrolling or just unfollow her.
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Andrew Hackeson (@ahackeson) reported@ring I ordered a ring sensor in July 2022 and never received it. I have tried several times with your online twitter team and your process of messages, forms and customer service agents is very bad.
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kantstopwontstop88 (@kantstopwontst1) reported@ADTRbreakdown @ring Wth ! That’s all bad and I’m assuming you changed the settings for motion and all. Damn man never heard anyone having issues.
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Michael Gardner (@Duch3s5) reported@ring can you please stop shoving the AI **** down our throat. I do not need to see the notification about my trial for AI description being expired every time I open the app. If I wanted that feature I’d sign up for it. I’m about to just go with a different company at this rate.
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Paul DiMaggio (@pldmgg) reported@ring Given that a bunch of features are missing from lower tier Ring Protect subscriptions, you guys really need to allow for testing at those low tier levels. Currently, you *cannot* configure a brand new system to operate at a level below Protect Pro for 30 days... Please fix.
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Mr. Brooks 🇺🇸 (@brookspw) reported@ring We installed and paid for a doorbell for my mother in law. She passed away 3 years ago. We kept it in the house until it was sold last year. She is gone. The house is gone. The doorbell is gone. We have tried over and over to stop the recurring charge but you won’t help us. We can’t get an email on her account that no longer exists. How can you help me?
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Front St. Finance (@luke4696) reported@ring your **** sucks…. @SimpliSafe is way better. I regret switching at my new house so much. Just trash.
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Tugging Turtle (@TuggingTurtle) reported@ring Are you not posting footage of people's bedrooms on here? I believe you give that **** out like candy these days?