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Ring status: device issues and outage reports

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Full Outage Map

Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.

Problems in the last 24 hours

The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Ring users through our website.

  • 45% Device Failure (45%)
  • 25% Online Features (25%)
  • 11% Sign in (11%)
  • 9% Errors (9%)
  • 5% App Crashing (5%)
  • 5% Website Down (5%)

Live Outage Map

The most recent Ring outage reports came from the following cities:

CityProblem TypeReport Time
San Francisco App Crashing 9 hours ago
Asheville Device Failure 10 days ago
Madrid Device Failure 12 days ago
Chicago Sign in 20 days ago
Wake Forest Device Failure 22 days ago
Calgary Online Features 26 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ring Issues Reports

Latest outage, problems and issue reports in social media:

  • JerryNo40834855
    Jerry Norman (@JerryNo40834855) reported

    @ring my Ring doorbell service isn't perfect but when it works it works. But something has happened with a lawn service that damaged my property deliberately and some how shut my cameras down? Does anyone know how please?

  • mzdawn621
    Dawn (@mzdawn621) reported

    @ring when you wanted my business everyone at ring and on tech wanted to help. Have emergent situation w a ring camera light fixture hanging by wires off my garage needing to be re-connected yet on tech wants me to wait a week! I’m a post chemo patient and can’t climb ladder.

  • DaveyAllen54264
    Davey Allen (@DaveyAllen54264) reported

    @ring I have called and asked well within six months. Then I promised that they were sending something out to me. Hoping it would help. That never showed up. What ever that was. I stopped my cloud because the cameras didn’t work all the time

  • RiderWriterSW
    RiderWriter (@RiderWriterSW) reported

    @ring is absolutely worthless. Worst apps, no ability to contact a human. #fail

  • CoopersReds
    Coopers Reds #CooperIn (@CoopersReds) reported

    @ring Hi I have recently purchased the new ring doorbell plus and have been try to link it to my @smartthings account so I get notifications on my Samsung smart TV. Every time I link my Ring account to smart things my new doorbell doesn’t appear. Please help

  • MarianHF
    Marian HF (@MarianHF) reported

    @ring I can't get on to my account on my laptop. When I click on the login tab all I get is a message "not acceptable". Please advise. Also the contact phone number (UK) is not recognised when I tried to phone you.

  • RhysvW_ZAR
    RhysvWZAR (@RhysvW_ZAR) reported

    @ring why MUST I miss all of my calls. All of my notifications EVERYTHING. SERIOUSLY WTF

  • nsc126
    👽 (@nsc126) reported

    @ring I’m trying to get an update on a pre-order placed in Jan for a KIDDE Smart Smoke & Carbon Monoxide Alarm that was supposed to ship 2/25. I’ve called in and tried the chat option and am getting nowhere. Can you please help? This was not cheap! I’d like the order shipped.

  • aka_carrie
    𝘊𝘢𝘳𝘳𝘪𝘦 🪬 (@aka_carrie) reported

    @hayes_wayne @ring I’m having this issue as well, it’s only started within the last 3 days, and I can see on here that other people have reported the same.

  • AndrewPhisher
    Andrew Fisher (@AndrewPhisher) reported

    @ring Why is it that out of ALL of the devices in my house, the Ring is the only thing that just doesn’t reconnect if there is an outage and there is no way to reboot the device without being right next to it… what is the point of it being remotely accessible then?!!

  • Enfys7
    Gwynster (@Enfys7) reported

    @ring my doorbell chime Is not working. No blue light, no flashing when I try setup. Tried 4 different sockets. App says it is offline. Pls help

  • freetaiwan99
    heraldo sánchez (@freetaiwan99) reported

    @jsrailton @ring @jason_koebler throw your ring cameras in the ******* trash

  • raphaelfabeni
    Raphael Fabeni (@raphaelfabeni) reported

    I think I have never seen a customer service as bad as @ring . I wonder how it will be if I have an emergency.

  • awatkins952
    Andrew Watkins (@awatkins952) reported

    Our @ring doorbell has only been up for less than 2 hours and I’ve already discovered a major problem with it… I can no longer sneak @ChickfilA into the house while my wife’s at work without her knowing about it.

  • SaulGoodmanEsq_
    Jesse Pinkman 🇺🇦✡️ (@SaulGoodmanEsq_) reported

    @ring I’d return the garbage but of course it’s past the return window. I never thought such a basic setting would be out of reach of these people. Great business decision, it sure pays to make your customers furious. I’d buy an Asian hornet sting to my bits before I’d buy ring again.

  • brookspw
    Mr. Brooks 🇺🇸 (@brookspw) reported

    @ring We installed and paid for a doorbell for my mother in law. She passed away 3 years ago. We kept it in the house until it was sold last year. She is gone. The house is gone. The doorbell is gone. We have tried over and over to stop the recurring charge but you won’t help us. We can’t get an email on her account that no longer exists. How can you help me?

  • Sensei_Wolfe
    wolf hound (@Sensei_Wolfe) reported

    Car got broken into last night and ofc my @ring security camera somehow magically didn't pick anything up between 8pm and 7am, not a single notification or anything. Most useless and expensive security device ever created. Do not buy. If you have it, get rid of it.

  • NanashiGodslyr
    Kiritoishere (@NanashiGodslyr) reported

    @ring so you know you lost a customer more than once when your team couldn't clearly explain to me or my mother the problem with our system

  • DVA1D23
    David (@DVA1D23) reported

    @RhysSullivan I want to get rid of our @ring POS products so bad

  • gbrook37
    Gbrook (@gbrook37) reported

    @ring They must of been the lucky one that ring did not have a system failure as when I got broken into they did so no evidence to be obtained. Opened a case no one coming back and today shortage of staff to deal with customer

  • Big_Ticket
    Big_Ticket (@Big_Ticket) reported

    @ring Just spent over an hour resolving what should not been an issue. First @ring system said I had no plan. I checked and I was billed in March 2026 for annual charge. Could not resolve on app or chat. Called @ring and spent about an hour on the phone. 1st told go to contact my bank.

  • AnusOfDoom
    DonutOfDoom (@AnusOfDoom) reported

    @AFLcomau 🚨🚨🚨 My neighbour barracks for the Dons and 3 weeks ago I caught her on my @ring doing a girthy **** 💩on our doorstep so I’ve little to no sympathy for Don fans at the minute. 🙄 They’re filthy animals imho🎯

  • elteslaengineer
    Jose Troitino (@elteslaengineer) reported

    @ring are you guys down? Having issues? Is there an outage? Please advise.

  • LynnJen727
    LynnJen727 (@LynnJen727) reported

    @ring can you help? Cust Serb told me I could schedule modes but option is nowhere in settings. I have the pro plan.

  • thrillingd
    D (@thrillingd) reported

    @end3of6days9 @ring Recently alerted me of a missing small dog, then pops up a recent clip of me in my backyard with my dog saying this could be the missing dog… not cool at all and I did not sign up for AI learning with my own cameras. How do I disable this ****?

  • Suraj2529
    Suraj khindkar (@Suraj2529) reported

    I am taking loan few month ago in ring app and 4 emi bounce in some crisis and my last company some payment issue so ring agent harass in daily basis and I'm send mail also for settlement but he was saying RBI authori on our company dnt settle ur loan @RBIsays @nsitharaman @ring

  • bwethbrad
    Brad Wethington (@bwethbrad) reported

    @ring You failed me. Five cameras, Premium Legacy with Alarm Professional Monitoring. When I needed you most, I have no video. I've got years of cat videos and random cars going up and down my street, and yet the one time I NEED these videos they're not there!!!

  • waynefullam
    FULLΛM (@waynefullam) reported

    @Ring the fact that I was able to seamlessly resume a support chat I started yesterday, with the new agent already having full context of the previous conversation, is a really elegant system. They had the issue resolved in under 5 minutes once I was on-site with the hardware. More companies need to do this.

  • CrackShotPlays
    cracku ♡ (@CrackShotPlays) reported

    @BoneKnightmare @ring scared for the woman he is searching for wtf???

  • HeIsRightAgainX
    HeIsRightAgain𝕏 (@HeIsRightAgainX) reported

    There is nothing more insufferable than ordering @ring products, having the shipment arrive without the key component, calling customer service (apparently in SE Asia)...encountering an accent so thick it's not understandable (and I've traveled to SE Asia frequently on business), and trying to resolve the issue, being told the phone number on your profile is not in their system, and the phone number on your order (same number) is not in their system, but that the order number IS, but that is still not sufficiently identifiable. Thank God I recorded the call.