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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ring users through our website.
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Online Features (29%)
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Device Failure (21%)
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Sign in (18%)
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App Crashing (14%)
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Errors (10%)
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Website Down (8%)
Live Outage Map
The most recent Ring outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Kansas City |
Online Features | |
| Meriden |
Website Down | |
 Bully |
Errors | |
| Bully |
Device Failure | |
 Stoke-on-Trent |
Device Failure | |
| Olean |
Device Failure |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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Cheese Whistle
(@CheeserMcstink) reported
@BernholzJ @ring Seriously, like you - I can't do a single thing. This isn't a singular issue either. It seems like every single day I have issues with terrible video quality, especially at night - as in you can't see more than a foot away from my front door, and constant "Mode" errors.
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Peter Thomas
(@FeatureCreeep) reported
@raheemyh @ring @ring_uk Both my Ring and Roomba not working. I bet there is some cloud outage with Amazon or Google impacting them both
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💦Saus Lord🙏🏾
(@youngguidance) reported
@_COOL_Jay @ring Though it was just me, I just got a new phone and thought that was the issue but they say the app is having difficulties
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Roz
(@rozSachu) reported
@ring my ring devices are down, how can you protect us if this issue still isn’t resolved, I expect a refund in the services I pay for. You are putting many of us in danger with the lack of communication
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Arthi Subramanian
(@ArthiVani) reported
.@ring - I just bought my first product and am trying to set it up. The app is not letting me set up a new account. It keeps saying “Something went wrong”. I also can’t access the US help. Pls advise.
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Terra Disney
(@dietlovedisney) reported
@ring I couldn't see a deer in my yard if i tried! Fix your crap! You know what is working fine? My Wyze cams.
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Andy Lumsden
(@72lummers) reported
@ring any issues with logging in to accounts? I can’t seem to login.
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Alan!
(@o2bnobx) reported
@llaWttaM @ring Weird. I logged into the web app, but after minute it just gave me server errors
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Leah
(@bizzileah) reported
@ring the app is not working! why can’t I login to the app? The 2FA won’t even work, would not accept the codes that you sent?
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Christophe Jordens
(@Coolweb04) reported
@DanHewitt_ @ring Yes unable to Connect com.nework error on iphone
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Conner S. Chambers
(@ConnersChambers) reported
.@ring just turned off their support phone because their systems are down. The worst customer service decision you could make. Just put up an automated message when you have a NATIONWIDE outage.
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Tony Dee aka RudeDog
(@deserthemi) reported
WTF?!? Is @ring down? So much for always home bullshit! At least my @nest cameras are working!
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manangJEN
(@manangJEN) reported
@ring is down!
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Mike
(@MrMikeStanton) reported
@Anna_sparkles87 @ring Mines down too @ring
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Dave Tomkin 🟨🟥
(@DaveTomkin) reported
@ring anyone else having issues? All three cameras saying offline but still get the odd notification? #RingDoorbell #ring
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eRn_mY_dOlLaRs
(@eRn_mY_dOlLaRs) reported
If you have @ring at home or business check it right now it’s probably not working if you try and call 1 (800) 656-1918 their official # its drops call the call on you @amazon @JeffBezos better fix there billion dollar company or get sued....
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Bee
(@BhaiMuthu) reported
@ring @artayu86 We’re having the same issue. Everything seems to be down but the tracking page only mentions the app / site??
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Will C
(@wheelsee) reported
@howfuckedisaws @zegolf That would be why @ring is not working most likely
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Kristen
(@thebecks2018) reported
@ring hello are you down? Can’t get through on phone and app won’t let me in.
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kadiyow
(@kadiyow) reported
Would be nice if you could send an email or text to your customers to let them know your app is not working instead of letting me waste over an hour uninstalling and reinstalling and looking up help topics that don't help. #ring @ring
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JEG
(@jay78guest) reported
@ring can some one help, I think my ring account has been hacked????
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Lucas Michael Payne
(@Lucas_Payne) reported
@DanHewitt_ @ring website is down right now (cant log in) here in Frisco TX
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Athena Kolbe
(@AthenaKolbe) reported
@ring Your app is down and I cannot create a new account on your website, my phone (apple), tablet (play), or ipad (apple).
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Markus Miller
(@markus_miller71) reported
@DanHewitt_ @ring Yes.its trash
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Arthi Subramanian
(@ArthiVani) reported
.@ring - I just bought my first product and am trying to set it up. The app is not letting me set up a new account. It keeps saying “Something went wrong”. I also can’t access the US help line 📞. Pls advise.
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Matt M
(@MMSportsFan) reported
Hey @ring please fix your service. I rely on my #RingDoorbell to watch people walking by and to yell at potential visitors. As it stands now I’ll have to look out my window to yell at my neighbors, and that’s just unacceptable. Definitely going to hurt my work productivity.
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David Leroy Selllers
(@LeroyDLS) reported
@DanHewitt_ @ring Glad I looked on Twitter - I can’t get on my Dashboard... must by a system error #ringapp
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Eric Paul
(@egpaul) reported
@facisback @ring Probably related to @awscloud being down
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Chelsea🐶
(@Chelsea_ej) reported
@JonnyG101 @ring Apparently the app is down everywhere 😵
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Lazy Gaga
(@SenoraJaJa) reported
I see that @ring is down. Anything else? Is #AWS having a global problem?