Ring status: device issues and outage reports
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Full Outage Map
Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Problems in the last 24 hours
The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ring users through our website.
- Device Failure (64%)
- Online Features (18%)
- App Crashing (9%)
- Errors (9%)
Live Outage Map
The most recent Ring outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Newham
|
Device Failure | 7 days ago |
 Port Orchard
|
Online Features | 29 days ago |
|
Morecambe
|
Device Failure | 2 months ago |
|
Greeley
|
Errors | 2 months ago |
|
London
|
Device Failure | 2 months ago |
|
Manchester
|
Device Failure | 2 months ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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PaparazziKee 💋♏️☕️🌺 (@mzzonekeke) reportedWhat is going on with @ring y’all need to fix the sh!t ..
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Jordan Aschwege (@derschwigg) reported@ring I've got a gen 1 doorbell and noticed it going offline recently. When I inspected it, it looks like some of the terminals are scratched and aren't making a good connection anymore. Is there any timeline for the spare parts kit coming back in stock or am I doomed to upgrade?
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Pumblechook (@pumblechook) reported@ring Ring 4K Retinal Camera picture quality is not so great with very poor picture degradation when zooming in. I have tried different models including the POE versions. Even Ring tech support have given up. Very poor products
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👻 (@kirstmichellle) reported@ring hey I can’t get into my ring account due to getting a new phone and a new phone number! Chat is sending me around in circles. I’ve done all troubleshooting I can with no access. Can you help?
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Barry Harding (@BazzaHards) reported@ring not impressed with your customer service 😡 You send me a faulty product, can’t resolve the issue despite 5 phone calls (kept getting disconnected by you), then I have all of the inconvenience of sending faulty bit back BEFORE you send me a replacement ! Shocking 🤷🏻😡😡
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Awake Not Woke (@awakenotwoke71) reported@ring what is going on with your app? Active subscription till next year but not showing on the app. Done all troubleshooting with the AI on your website n still not working.
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Scotty J (@Its34Again) reportedDay FORTY of .@Ring STILL not fixing the iOS widgets. Even though there’s been THREE app updates in that time. They REALLY don’t care about us customers do they. If you’re not going to fix this issue can you let us know please. You’re just laughing at us now.
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amanda (@amandac46) reported@ring the doorbell is offline. Has power rebooted router still not working other ring camera is fine.
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Jeremiah (@TotalRecall9) reported@amazon @ring I'd say it's staged because.. 1) It's not hot as hell. 2) He's not rushing around on an overburdened route. 3) He has time enough to fix the flag but not a couple of seconds to walk on the sidewalk? Amazon posts this, but they treat their delivery drivers like expendable crap!
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DonutOfDoom (@AnusOfDoom) reported@joegarra61 🚨🚨🚨 My neighbour barracks for the Dons and 3 weeks ago I caught her on my @ring doing a girthy **** 💩on our doorstep so I’ve little to no sympathy for Don fans at the minute. 🙄 They’re filthy animals imho🎯
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𝓐𝓵𝓲 (@aliezad) reported@ring on my apple watch, the alerts usually include a snapshot from the ring cam. But randomly, there would be no picture and just the text about someone being at front door. I have been noticing this more since last couple of months. Can you look into this and fix in a future update?
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🇺🇸speppers69🇺🇸 (@speppers69) reported@ring "Neighbors" disappeared in app. Not just my phone. All family members and additional devices having same issue.
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Startup Academy (@vc__backed) reportedThe story of Ring and Jamie Siminoff is one of the best examples of waiting for the right moment. Jamie was able to sell Ring for $1.2 billion to Amazon, but first he had to turn down an offer from Shark Tank. "Kevin O'Leary gives me this offer, which was it just going to bankrupt the business. It was like royalties and all this stuff. Like we needed to build something bigger." - @ring Founder, @JamieSiminoff on @The_RoomPodcast
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26thAccount (@FirstNameTX) reported@Sriniva41473307 @amazon @ring **** you shitskin
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musnom (@mus_nom) reportedcanopy day 16: - @posthog Fireside chat via Tim Glaser (key takeaway: product-founder fit matters as much as product-market fit --> if you’re not naturally interested in the problem, you'll prob quit so try your best to avoid such situations. - @ring Fireside chat via @JamieSiminoff, very interesting talk - gym & some feature debugging - no studying done unsurprisingly
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ALAN MASON 👨💻 (@Alan_nerd1) reported@kirstmichellle @ring Send me a DM for help
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J.perspectively (@Jperspectively) reportedI cannot be the only person having all these problems with @Xfinity I swear I need to just switch over to @Ring @XfinityHome I’ve been trying to reach you for a month. My equipment is not working. Is this still your phone number 844.382.9363 ❓
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MaryWV (@MaryWVwv) reported@amazon @ring Amazon needs to fix this absolutely crazy huge blunder! Do you need a dictionary?
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SilkyMule (@silkymule11) reported**** you @ring and your stupid *** products
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Wildwitch 🧙♀️ (@wild_witchy_) reportedYou see the worst and the best of human beings when you have a @Ring camera at your front window. I watched a woman kick a piece of trash into our front yard. 3 minutes later I watch a couple pick it up and clean it up.
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Marcel Wagenaar (@marcelwagenaar) reported@ring is there a malfunction? Can’t log in and my system is offline. #ring #ringalarm
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Maze (@MAZEHUD) reported@ring has got the worst customer service ever. The reviews speak for itself. Look at the X replies. Also, look into your Privacy rights you. Very concerning!!!
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Pengy's Girl (@PengysGirl) reported@Amanda234712 @ring Is that due to a problem with Ring or because you all wanted it offline?
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Scarlett Shaw (@ScarlettShaw) reportedbrought the new @Ring 2K battery dorrbell to replace my old 3. The viewing angle is awful. With the camera next to the door, you can’t see the door. Motion detection seems just as bad and the image quality is marginally better. Improved night vision though. #Ring
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King•VP (@IDDQD_VP) reported@ring No, if you read my email, we do not. His account is linked to his mobile phone, which is disabled. There is no way we can login. My mother purchased a new account meanwhile.
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DUBS (@KeithMugser70) reported@ring I have 5 ring cameras around my house 4 of them saying off line ???? Never had any trouble for about 3yrs , they each went off line a few days apart ?
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CMurphyGolf (@FixUrBallMark) reported@AlecBurnsGolf @ring Had a similar issue - QR code stated that the camera had already been issued to another person.
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siba (@nl_siba) reported@akinyi__wendy @b1ackd0t Honestly, you haven't invented **** your so called invention is already in the market @ring
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Mark Johnson (@Bertha_37) reported@ring Help! I am rapidly losing the will to live with Rings’ support chatbot and helpline! I’ve moved house and wish to cancel my subscription- it won’t allow me to sign in on the app and the support line just tells me to sign in on the app! Could someone pls help!
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Mands 🌷🌺🌻🌼🏴 (@skipper68uk) reported@ring doorbell is shite, very bad lag upto 3 minutes by then i have seen someone at door and answered it before it alerts me ! time to bin it