Is Ring down?
No problems detected
If you are having issues, please submit a report below.
Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ring users through our website.
-
Device Failure (27%)
-
Online Features (21%)
-
App Crashing (15%)
-
Errors (14%)
-
Website Down (13%)
-
Sign in (9%)
Live Outage Map
The most recent Ring outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Chicago |
Website Down | |
 Croydon |
Errors | |
| Bethlehem |
Errors | |
| City of London |
Errors | |
| Leighton Buzzard |
Online Features | |
| Northampton |
Online Features |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
-
/dəˈjen(ə)rət/
(@Dhk3rd) reported
@JeffBezos @ring @amazon Besides treating PEOPLE like children ¹[which this is a bad example because I've actually given my children real answers to just about every single question they've ever asked me ²[so far...]² and it blows my mind that this isn't the norm]¹ Don't... ½
-
Dean Wiseman
(@WiseMade) reported
@ring fix the Spotlight cameras and stop the lights from coming on during daylight hours. This wasn't a problem before Don't need to be burning electricity in the daytime. Gone through every setting and turned off everything for motion detection the lights are still coming on.
-
Dan Nickson
(@emt_uk) reported
@ring is your system down??
-
Louise
(@Louise63544316) reported
@ring my chime has gone offline and won't come back on? Internet is fine but it won't even re load
-
Jay Murray
(@RealJMurray) reported
@mislukt12345 @ring It's only a waste of money if you are technically "challenged"... Been using Ring for years in multiple residences without issue. Ring rocks!
-
Dean Wiseman
(@WiseMade) reported
@ring With all due respect I've had this camera for a few years, worked fine until you guys pushed an update to it, I called support a dozen times, they can't fix it. I'm tired of wasting time adding & removing it, trying to get it fixed. I'll never buy another ring product again.
-
Michael Strong
(@Icewolfe) reported
@ring having continuous "Ring App has temporary connection issue" what's going on with the app?
-
HHN POPPA
(@PoppaLlanes) reported
@ring It's crazy how nobody from customer service from "Ring" help you get into your account, even if you give them your info like your email. My ring has my old phone number and they can't even change that. I had my account on my phone, phone broke so I changed phone and number.
-
Paul R Robbins
(@probbins) reported
@ianbennell75 @ring @geteero My issue ended up being one of my eero devices. After a reboot, all good.
-
Indiana Walkingstick
(@outspokenkills) reported
By the time @ring let's you know someone was in your yard, and you pull up the camera. It's been 5 minutes, they already got your **** and left... or you're dead cause they was coming in. Sad and scary all at the same time.
-
Sonia☆♥
(@SoniaRosexo) reported
@ring Hi guys I am having audio problems on my android phone but on my iOS iPad the audio is fine. Any ideas on how to fix this problem? I can send DM of problem
-
Lesley Maslen
(@lesleyhayward1) reported
@ring You just sent me numbers to call, we have already tried that!!!!! I think we will have to just throw it in the bin. What a shame that it becomes useless when it’s still so new! Bad service really
-
Martyn Dowson
(@MDowson954) reported
@ring doorbell 2, not connecting to WiFi. Tried resetting router, tried resetting doorbell. Both didn’t fix the issue. Any ideas. Got a full battery and nothing in house has changed WiFi wise. Other devices no issue. Time for an upgrade?
-
James
(@BarrelsAndBikes) reported
sad that after years of repeated community requests, @ring still can't add a notification when a camera goes offline. Can't your servers check in at least once daily to the device?
-
eero
(@geteero) reported
@ianbennell75 @probbins @ring I would unplug the eero and modem for 2 mins then back in. If that doesn't work, try holding down the reset button until the LED on the eero flashes yellow then release the button immediately. There should be a short reboot cycle then the eero LED will go solid white. Please D...
-
Louise
(@Louise63544316) reported
@ring It's not on it's not working it's not connected so looking at device heath won't help
-
Paul R Robbins
(@probbins) reported
Anyone else having sudden problems with their @ring doorbell connecting to WiFi? Nothing changed on the @geteero wifi and all other devices, cameras have no issue. Tried changing the battery and same issue. Just keeps connecting for a moment and then disconnecting.
-
Lesley Maslen
(@lesleyhayward1) reported
@ring we have just moved house and our ring doorbell is still registered in the previous owners name. Help please 🙏 we completed the request for you to contact them, but it’s been 4 weeks now and nothing. It seems such a shame to throw it in the bin as it was included new build
-
Edward Winkler
(@edward_winkler) reported
@ring Love how you did not resolve the CS issue with any admission that your policy is the actual problem….. but if a customer calls you out on your ethically poor decisions, you take care of them. Note to public.. ring may be unethical, but they are just waiting for you to tell them
-
Neale Duffy
(@duffy_neale) reported
@ring I have cancelled my plan. No point having a system where you have to turn notifications off as so many domestic animals ect are detected. Having a decent system that can differentiate between a cat and human is a start. No I won’t DM. Or call. Fix your product.
-
Eric S
(@Eric_S67) reported
@ring why should I recommend your door bell camera? I've owned it for only about six months. But every time we have a power surge or quick blip of an outage. Your product can't reconnect to the network. I have to disable the 5g wifi do a reboot and then reconnect the ring.
-
Mark
(@mark31415) reported
@ring hi, just got a wired doorbell to use as a trail cam. Only needs to come on at night. Trouble is when it powers on it makes a massive “Ta da” sound. Can’t see how to stop this. Can make the button press sound quieter but not the power on sound.
-
Matthew Salazar
(@mattinfl1) reported
@ring hello. I’m having an issue with my camera. I can see the view, but can’t hear anything. It’s a floodlight camera. It’s a weird noise like there’s a defect. Can someone help troubleshoot the issue?
-
Dean Wiseman
(@WiseMade) reported
@ring Maybe you should fix your buggy software. I've added and removed this camera several times now, the last update keeps the bloody light on, even if I turn it off in the settings it just comes back on. It won't stay off, it should only come on of when it detects motion. #ring
-
Mark
(@mark31415) reported
@ring The issue is the power to it is on a timer. When the timer turns on the doorbell makes a massive power on noise. That’s what I want to stop it doing. It needs to be turned off during the day.
-
sav
(@auubreeeyyy) reported
is @ring down ? My camera is not loading
-
Dean Wiseman
(@WiseMade) reported
Dozens of @ring Spotlight camera owners having issues with light not turning off (only at night) after being triggered by "motion". Having same issue called support, he did some "checks" says motion sensors is broken, tries to sell me a new camera. Not passing the smell test. #bs
-
David Hartwick
(@DavidHartwick_) reported
@kentonsmith @ring Upon further inspection on a bigger screen, it does appear that it could be a very small bug crawling across the glass cover, particularly at the end when it goes down and disappears. I am going with that as I will sleep better tonight lol
-
C.J. Canady
(@PhantasmalBook) reported
@ring hey... um is it just me??? Or is it only my ring that's showing connection error.
-
Andrea
(@AndreaShadduck) reported
@ring and they sent me a new device that I could register under myself that he won’t have access to and it will help to keep me safe. I cried after this phone call. Ring could have said oh well, but they really helped me! 🥺