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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ring users through our website.
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Online Features (29%)
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Device Failure (20%)
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Sign in (18%)
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App Crashing (15%)
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Errors (10%)
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Website Down (8%)
Live Outage Map
The most recent Ring outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Chicago |
Sign in | |
| Charlotte |
Device Failure | |
 Manchester |
Device Failure | |
| Laurelton |
Website Down | |
| Meridian |
Online Features | |
 Sevilla |
Online Features |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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Brodie Bruce
(@BrodieManBruce) reported
**** @ring don't ever buy their products. Customer service is crap. Technical support is crap. Don't care about their customers. Products are crap.
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Curls
(@curls4thewin) reported
Wow @ring down again smh. Can't view videos in timeline or history. Get notifications can't see why. I feel safe. 👍
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Alex Calix
(@AlexCalix5) reported
@ring I have a first gen ring doorbell that I loved when I first got it. However, over time it was disconnecting from our wifi, now we came back from a trip and found it completely dead. Its hardwired, and never had an issue until this last year. Are you killing 1st gen devices?
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Tim Sparhawk
(@Tim_Sparhawk) reported
@ring How Ring notifies me when that leaf goes tumbling down the street.
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robert smith
(@dancastree6346) reported
@ring here we go again ring video history NOT working but watch ring AI blame the customer and refuse to check the ring status at ring end
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aviacionado
(@aviacionado) reported
@ring Wait a minute! That was a recent nightmare of mine. I went out to shoo away pesky deer reeking landscape havoc, but it was mountain lions instead. Was Alexa listening and told you?
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John Haynes
(@infinidim42) reported
@ring it is terrible that in 2021 Ring cameras and devices cannot be restarted remotely. When 8s #Ring going to implement this feature in their firmware?
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junior
(@ojp1983) reported
@frontpoint is the worst alarm company. Do not sign up for their service. Making the Switch to @ring.
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Tiff Par
(@mama_P_2021) reported
@ring is there a known issue with the Christmas chime tones? They’re available on the app, but not working on our Chime Pro?
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viggy விக்னேஷ் 🛺
(@vigneshr4m) reported
@yoda @ring jesus this is terrible
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Curls
(@curls4thewin) reported
They @ring know their video history is down as reported by numerous others here on Twitter and still haven't acknowledged it or updated their system status page. Just be transparent.
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BadFoodBlog YouTube
(@BadFoodBlog) reported
@primevideouk under UK law if you leave my package on the street/doorstep and it is stolen it was undelivered it is in you loss prevention issue. I got. @ring doorbell to make it easier but it is pointless if your drivers won't use them.
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DeeterDoo
(@Jennife62087263) reported
@ring I've literally watched YouTube videos of Ring camera getting hacked and people telling 10 yr olds to kill themselves. **** technology.
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robert smith
(@dancastree6346) reported
@ring or you could just try answering the actually i.e. why are the videos not working and why are twitter ignoring the problem check ring twitter page i'm not the only person having the same problem . instead you are obsessed with dms and troubleshooting
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Brodie Bruce
(@BrodieManBruce) reported
@ring In case anyone who sees this is wondering. The DM support is just as bad as the phone support. They don't care. Products are crap. Customer support is crap. #Ring
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Flip Padilla
(@padillafl) reported
Does anyone else have a @ring doorbell that goes offline every 2_3 weeks? Trying to reconnect I always have issues and currently mine is just a brick with a light 😑
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The HaterNation
(@TheHaterNation) reported
I use my @ring to track down where I dropped my hat and gloves more than anything else
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Dante
(@DizzleAZ) reported
from
Chandler, Arizona
@ring After this last android update none of my "location" items will load on my phone, any help??
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John Haynes
(@infinidim42) reported
@ring The situation where in 2021 you have to be physically at the location where you cameras and door bell is to restart the devices it a terrible situation. #Ring is one of the only IOT suppliers that has this issue.
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Flip Padilla
(@padillafl) reported
Does anyone else have issues with their @ring doorbell going offline frequently? Ours does it every month. And now I'm having issues reconnecting the device. 🤬
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Samuel Johnson
(@LLsamJ_iPad) reported
Ordered @ring alarm system, informed it would be 3-5 days. Didn’t show. Contacted to be told won’t be until Dec and that just cos it was shown ‘in stock’ doesn’t mean it will be when they process order. No apology, just a ‘lesson in ordering’ from their team. Terrible experience
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Stu Morris
(@stuey_morris) reported
@ring here's an idea, how about you have a snooze button for the light on your floodlight ring. sick of it going off at absolutely nothing and turning it off every 2 mins. Do #nest have this issue?
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drew olanoff
(@yoda) reported
@vigneshr4m @ring "I know how to fix this bug. Be single!"
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robert smith
(@dancastree6346) reported
@ring told you ring ai twitter every bit useless as the ring app not working . TRY READING PEOPLES TWEETS ESPICALLY WHEN THEY TELL YOU THE VIDEOS AREN'T WORKING AND DM AREN'T WORKING SO NO I CAN'T DM !
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Rob Nickerson
(@rnick1976) reported
@Ring My floodlight cam shows me only a static image in Live View, UNLESS I turn off my phone's mobile data (even when everything - phone and Ring - is connected to strong wifi signal). Many others in Ring Community reporting this too (Android/iOS) ... when can we expect a fix??
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Peter Bryan
(@PeterMBryan) reported
@ring Hello Ring; I have 6 Ring devices. I want to change my WiFi login. Can I change the devices login all at once through settings or each device at a time? Thank you.
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Keith Dennis
(@Keith_A_Dennis) reported
@ring this is a big issue for remote homeowners, disable off the strobe fault next update pleeeeeeeeeeeze! I solved it myself but thousands of others have not. See user boards and reddit for validation
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Pat Johnston
(@TheMeltingPat) reported
More ******* eggs over the fence within the last half hour. Who ******** is doing this and why? (I have a very good idea of who it is but I don't know for sure because @ring somehow doesn't catch the motion.)
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Tom Schmidt
(@tomdar2) reported
@TwisterMc @ring Truth. Especially on garbage day.
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Victory Through Harmony
(@CardiffGooner1) reported
from
Porthcawl, Wales
@ring Changing my ring chime to the Festive settings, if only it would bloody work!! Unfortunately mine still doesn’t after 5 days waiting for you to fix the problem!!