Ring

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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.

Problems in the last 24 hours

The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Ring Outage Chart 12/07/2025 02:45

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Most Reported Problems

The following are the most recent problems reported by Ring users through our website.

  1. Online Features (29%)

    Online Features (29%)

  2. Device Failure (20%)

    Device Failure (20%)

  3. Sign in (18%)

    Sign in (18%)

  4. App Crashing (15%)

    App Crashing (15%)

  5. Errors (10%)

    Errors (10%)

  6. Website Down (8%)

    Website Down (8%)

Live Outage Map

The most recent Ring outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesChicago Sign in
United StatesCharlotte Device Failure
United KingdomManchester Device Failure
United StatesLaurelton Website Down
United StatesMeridian Online Features
SpainSevilla Online Features
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ring Issues Reports

Latest outage, problems and issue reports in social media:

  • jeffbgoofy Jeff White (@jeffbgoofy) reported from Fenton, Missouri

    @HelloFresh courier driver broke one of my @ring lights last week. The one the week before made my box smell like *********. Any way we can fix this? Great food. Not great delivery

  • AndrewWillisCDN Andrew Willis (@AndrewWillisCDN) reported

    @ring Too bad @ring doesn't actually help the community

  • PseudoChaos Pseudo-Chaotic (@PseudoChaos) reported

    @SANJOSEMAILMAN @ring I invite him in and tell him the jack is in the basement. When he goes down the stairs, I close the door and shout, "I don't have a basement!" At that point, the basement, the door, and Johnson cease to have ever existed, and life improves.

  • swfl0402 Tracy Preston (@swfl0402) reported

    @ring your customer service is trash!!! You can't chat about set up issues and everytime I try to call, I get hung up on!!! I'll be sure to let @Lennar know so they stop using your products!!

  • dvdpattee David Pattee (@dvdpattee) reported

    @SANJOSEMAILMAN @ring I would offer any help I can. I'm not an *******. Doesn't mean I don't think he is putrid.

  • Tubman1865 Conservative (@Tubman1865) reported

    @ring, how do I turn off no notifications for alerts in my neighborhood or area? I’m not really interested in getting alerts for my area our neighborhood. The alerts are annoying. Can you help me out?

  • ProudDakotasMom Vickie (@ProudDakotasMom) reported

    @SANJOSEMAILMAN @ring To bad hitchhike!

  • shivam03 Shivam Desai PhD (@shivam03) reported

    @ring I have two solar panels to charge my cameras. They are both not that old and don’t work. Very disappointed. Please can you help. Test in light conditions.

  • emilypearce83 Ems (@emilypearce83) reported

    @ring the location of both the router and front doorbell have not changed, and can’t be changed either. Very frustrating. Any help would be appreciated.

  • CannoKolb Hockey SZN Cannon (@CannoKolb) reported from Las Vegas, Nevada

    @ring your system is flawed. I should not have to physically reboot every one of our devices just to change the wifi connection. Fix your dumb products.

  • biggins22 Justin Kelly (@biggins22) reported

    @ring are your servers down, or having an issue? My ring app isn't connecting to my doorbell or stick up camera. Haven't had this issue in the past.

  • SharpshootLuke Luke Turner (@SharpshootLuke) reported

    Is @ring down again? Don't seem to be able to connect to my doorbell...

  • steviearmani Stevie Armani (@steviearmani) reported

    @ring hello. Door bell says its offline and not capturing video. Thumbnail seems to be live. Its still activating through motion detection. But Live Feeds are not available.

  • emilypearce83 Ems (@emilypearce83) reported

    @ring Hello, ever since I changed the name of our WiFi Network and created a new password, and reconnected both the chime device and front doorbell to it (which was hell may I add) the app tells me that the front doorbell has a ‘Poor WiFi Connection’, yet...

  • AlexPKell A Kell (@AlexPKell) reported

    @ring can you help? The microphone on the doorbell seems to work fine for@listening but the speakers aren’t playing out a response can suggest what needs to be done to reset/sort?

  • bmwaggie Lindsey CJ Fulham (@bmwaggie) reported

    @ring Is there a way to turn off all of these annoying neighborhood notifications about plumbers and water leaks and still get notifications on my own doorbell??? #help

  • ExitWithCode0 Dave Dempsey (@ExitWithCode0) reported

    @InvalidBinding @ring Or give you the option to go all out and run a power cable? the trouble is amazon will be grabbing all this data too and it's probably a bit too much even for them

  • Spacegirl56 CJ (@Spacegirl56) reported

    @SANJOSEMAILMAN @ring That his tire isn’t flat, it’s just the air & the road conspiring to make the tire look bad.

  • scselig Sam (@scselig) reported

    Is @ring down? #ringalarm

  • Yaberski Yannick®™🇺🇳😷 (@Yaberski) reported

    Happy with @ring Doorbell broke 2 days ago, bad connection between batterypack and doorbell. After professional troubleshooting by their helpdesk, received a new device today! What a service!!! 👍💪

  • Kimminy4 Kimminy (@Kimminy4) reported

    @SANJOSEMAILMAN @ring Let me fix it for you with this knife. I’ll just put a small hole in the other three and then all your tires will be the same. You’ll be good to go.

  • shellythorne Shelly (@shellythorne) reported

    @ring I have been waiting for an adapter for a alarm base unit (for a 1 mth old unit) sent to me by your support team 3 weeks ago, still in transit. Have made several calls and just told to wait. #unhappycustomer #noalarm please help. I am paying for alarm service I can't use.

  • sassyuk sassyuk (@sassyuk) reported

    @ring Have now tried three times to fix my doorbell issues with your customer support centre. Each time a failure. How many more hours do I need to waste before you agree to replace my 5 month old device??!

  • Dean28448390 Dean (@Dean28448390) reported

    @ring Hi I have some questions about ring cameras and the app Could someone p,ease help me

  • SaruvanTheWhite Saruvan (@SaruvanTheWhite) reported

    @SANJOSEMAILMAN @ring “I can help, but I’m going to need to go place a few calls first.”

  • CDOwen Chris Owen (@CDOwen) reported

    @ring Yeah thanks, I wanted the security camera which was down to £160 but today is back at £199....won’t bother

  • Firemailwv Jon Litton (@Firemailwv) reported

    @ring since you apparently did a software update, my ring will not stop sending alerts. I have adjusted all I know to adjust. It’s going in the trash if I can’t get it to stop. Help

  • rebl Rebecca (@rebl) reported

    .@ring is garbage. I knew when I bought in but was shamed/fear mongered into buying cameras by Tucson PD.

  • TommyDotAn Tom Zilla (@TommyDotAn) reported

    @ring Ring was really good during the video trial period. After the trial period both the video and live no longer work. I guess I’m returning the ring and going with google. Too bad cus it worked great during the trial period.

  • paymonfarazi Paymon Farazi (@paymonfarazi) reported

    Through trial and error and a data sharing partnership with @nlaible @JenniferLaible I’ve learned that the Ring doorbell doesn’t get adequate power at less than 30 degrees... @ring can you help us with a fix?