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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ring users through our website.
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Device Failure (27%)
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Online Features (18%)
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App Crashing (15%)
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Website Down (15%)
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Errors (15%)
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Sign in (10%)
Live Outage Map
The most recent Ring outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai |
Online Features | |
 Lewes |
Device Failure | |
| Jersey City |
Website Down | |
 Northampton |
App Crashing | |
| Houston |
Sign in | |
| Gulf Breeze |
App Crashing |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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Enoch Poor ⭕️
(@PoorEnoch) reported
Hey @ring, can we keep the notifications to **** happening on my property and not how I should be conserving water? Ffs.
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GOConnor
(@GrahamOC1) reported
@ring hi guys, just wondering if there is an issue with the app on your end? I am unable to delete events from the event history or from the device timeline? I have checked your status and all appears operational? Thanks
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Brian Binette
(@BrianBinette) reported
@ring Just had someone wonderful help me but could do nothing with a situation where I'm 3 weeks removed from getting a floodlight cam replacement (warranty) but no ETA on when it will arrive. Huge security void for my home. What can be done?
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Kyle Rath
(@kylerath) reported
@ring can I get help with my account? I've moved and I need to remove devices remotely from my account.
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Kevin Hughes
(@kevinhughes) reported
Hey @ring can you please help me understand how you can go from very responsive as a help account and talking about a fix underway to completely silent and ignoring my questions if the fix is still in progress or resolved? What kind of company just goes silent on an issue?
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Lesley Maslen
(@lesleyhayward1) reported
@ring we have just moved house and our ring doorbell is still registered in the previous owners name. Help please 🙏 we completed the request for you to contact them, but it’s been 4 weeks now and nothing. It seems such a shame to throw it in the bin as it was included new build
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John Wagner
(@realJohnWagner) reported
@ring @Thomas_Kehoe_ I’m having the same issue, I’m using the app and getting same results. I haven’t tried on the website
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Edward Winkler
(@edward_winkler) reported
@ring Love how you did not resolve the CS issue with any admission that your policy is the actual problem….. but if a customer calls you out on your ethically poor decisions, you take care of them. Note to public.. ring may be unethical, but they are just waiting for you to tell them
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Elizabeth
(@lizzzyk66) reported
@LifeOnTheBeach7 @AliVelshi @ring Sheriff en route. Never use assurances w/percentages like 150% but I was certain…turns out I was correct. Literally see me locking the door and then return. Nothing in between. But that has been a problem for forever. It never shows a fedex delivery or just random ppl. Just me
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/dəˈjen(ə)rət/
(@Dhk3rd) reported
@JeffBezos @ring @amazon Besides treating PEOPLE like children ¹[which this is a bad example because I've actually given my children real answers to just about every single question they've ever asked me ²[so far...]² and it blows my mind that this isn't the norm]¹ Don't... ½
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C.J. Canady
(@PhantasmalBook) reported
@ring hey... um is it just me??? Or is it only my ring that's showing connection error.
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🅱🅰🆁🆁🆈 🆆
(@bwoodz30) reported
@ring Hey! My chime has all of a sudden died! I’ve tried it in different sockets across the house but it doesn’t even light up anymore and can’t be found in the app. Can you help please?
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Antoinedion
(@TheAntoinedion) reported
@blinkforhome has the worst customer service, my system has been down for a month and I haven’t heard anything from them about how to resolve this…. @ring
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David Hartwick
(@DavidHartwick_) reported
@kentonsmith @ring Upon further inspection on a bigger screen, it does appear that it could be a very small bug crawling across the glass cover, particularly at the end when it goes down and disappears. I am going with that as I will sleep better tonight lol
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Kevin Hughes
(@kevinhughes) reported
@ring @bwoodz30 Can you please respond to my latest DMs then? You described a fix for an issue was happening earlier this week and I’m just trying to understand if that is still in progress or perhaps resolved?
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Kevin Hughes
(@kevinhughes) reported
@ring Hi there could you please respond to latest DM? It’s unclear if this issue is still in process of being fixed or resolved
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Harish Singh
(@_Harish_Singh_) reported
Ok. Of everything out there, I think @ring security is the worst in customer support !
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Michael
(@Tanner9Michael) reported
@ring Link not working
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Sonia☆♥
(@SoniaRosexo) reported
@ring Hi guys I am having audio problems on my android phone but on my iOS iPad the audio is fine. Any ideas on how to fix this problem? I can send DM of problem
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Gary Scott
(@Garyscott62) reported
@ring Thanks to your support team who spent ages trying to fix my stick up cam to no avail , however even with a good WiFi signal it would not work , just tried a Wi-Fi booster as a last resort and all perfect now so this seems to have been a good way of fixing the problems
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Lesley Maslen
(@lesleyhayward1) reported
@ring You just sent me numbers to call, we have already tried that!!!!! I think we will have to just throw it in the bin. What a shame that it becomes useless when it’s still so new! Bad service really
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Aurora Skylark Ph.D.
(@AuroraSkylark) reported
Hi @ring when you advertise your home security plans, I never see BIPoC represented. I saw a commercial where there was a break-in at a white family's house/cops called. My first thought was, if this was a black family, the cops probably would've shot the family calling for help
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Killswitch キルスイッチ
(@IamKillswitch) reported
@BWalkerTTAGGG @ring I've been there 22 years and my only encounter with a bear before this last year was like 5 years ago. It was chilling on the side of my house. I went for my phone and it ran away. They never attacked my garbage cans until last year. 4th bear trash incident now.
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James
(@BarrelsAndBikes) reported
sad that after years of repeated community requests, @ring still can't add a notification when a camera goes offline. Can't your servers check in at least once daily to the device?
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Joe Niedzwecki
(@JoeNiedzwecki) reported
@ring can I get 24hr recording like I used to have with my @googlenest camera?? Moved into a house with your doorbell and added cameras that are all wired for power. Battery drain would not be an issue.
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ToddyDucati
(@toddyducati) reported
@ring @DewFreak And now the police will arrest that poor bear since the ring shared the video with them.
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Paula Helms
(@phelms1) reported
@ring is the website and app down. I keep getting a whoops something went wrong. No notifications or able to view video
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Joe
(@josephkucej) reported
@steveagee @ring That's been my experience. I did find out my neighbors been letting his dog **** on my front yard though
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Cindy ✌🏻🇺🇸
(@LifeOnTheBeach7) reported
@lizzzyk66 @AliVelshi @ring Place it down low a few inch from the bottom. When you come home it should still be there unless you’re door was opened. Call 911 if it’s laying on the ground.
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Olivia Anne
(@OliviaAnne) reported
from
Brownsboro Farm, Kentucky
@ring Okay. What do I do? Range extender okay. Several sensors off-line. So, I must bypass or not activate alarm. This has been going on all day. I have pro monitoring. Please help.