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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ring users through our website.
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Device Failure (27%)
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Online Features (22%)
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App Crashing (18%)
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Errors (13%)
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Website Down (12%)
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Sign in (9%)
Live Outage Map
The most recent Ring outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Willimantic |
Device Failure | |
| Huntley |
Errors | |
 Grimsby |
Device Failure | |
| New York City |
Sign in | |
| Elk Grove Village |
Website Down | |
| Somis |
App Crashing |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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RyanHopwood
(@Ryanhopwood1) reported
@ring why am@i paying for a service that barely works! I use a camera for my baby cam and more often than not i cannot connect to it. I’ve moved my router to the best possible position I get 100mb download and 20mb upload and yet I still have issue
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Eric Wills
(@MisterEric123) reported
@ring my doorbell worked fine yesterday, now it's offline and I've tried everything to get it back on. It cannot find the IP address..😡
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Michelle
(@diyemmy) reported
@ring I think @ring is down again
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Mat Holmes
(@holmesmat) reported
@ring I called uk customer service last week who confirmed there was an issue with my cam taking snapshots, and the issue had been flagged with a ticket...but still no fix?? Please help!
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Michael Arda
(@michaelkarakash) reported
@ring your services are currently down correct?
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Chi-Hung 😷
(@chiofsteel) reported
@ring I just received my Ring Video Doorbell 3 Pro and it didn't come with an adapter plate? It did come with the optional wedge and corner mounts, but that doesn't help me. Can you mail me one please?
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Ilija Wolinski
(@tbo41fan) reported
@theAdamGreen @ring I have the Amazon brand ‘Blink’ camera and have same issue
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mark hewitt
(@tangledbug) reported
@ring stopped receiving motion notifications can anybody help ?
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Pistonbroke
(@davestock18) reported
@ring Down again ...
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Adam Green
(@theAdamGreen) reported
@thePaulCohen @ring @googlenest At issue is I need battery-powered doorbell.
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⭐️ 𝕄𝕚𝕤𝕤 𝕋𝕠𝕪𝕒⭐️
(@UniiqueChiq) reported
@ring You guys still have no fix for Shared Users being stuck with OLD locations on their Neighbors portion. It's annoying. I did the work around to get my REAL location to show but I hate still even having the old WRONG city listed in my dropdown.
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E.
(@E_Swagg20) reported
@ring can yall fix y'all freaking app? It won't let me log in and when I try to reset my password keeps telling me my email is incorrect. WTF?!
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I❤2🏍
(@HD_KSank) reported
@ring Starting to see a pattern that I had a few years ago with my other doorbell where it would fall offline, then back online and now off again. 🤬😡
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Ratfur
(@itsRatamon) reported
@ring is your services down?
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Thom
(@Thomson__) reported
@ring Outage in NL for ringing a doorbell? It is detecting movement tho... please check!
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James Goodwin
(@Goody_10) reported
@ring there is constant problem with our RING 3+ the live view is consistently not loading. The WiFi is not the issue. Tried reinstalling the device and it still happens. Extremely frustrating for a market leading device.
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KJ49er
(@subieXtrek18) reported
@gkbalsam @ring Great, can we get a refund for the time it’s down?
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Redcape
(@Rdcapebt) reported
@ring your company is a joke! I bought an entire security system to stop the drug addicts and thieves from stealing my ****... yet when I try to post the videos of these guys on my property you reject it and tell me it’s not right for Ring. If I lose my cat though... what a joke
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Liam Doolan
(@_liamdoolan) reported
@ring cameras at both locations not working. Streaming error? Any updates from your side
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Rangers in Seven 🇺🇸⚓
(@MeanNewYorker) reported
It's hard to believe how bad @ring's interface has become. Never works. Never can go like. Takes forever to load. Like every other tech company they took something that worked and tried to make it better but screwed it up.
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Glen Billane
(@GBillane) reported
@ring there seems to be a problem with your app or with my devices. My doorbell is showing as offline but is actually still working while my floodlight camera's motion sensitivity is no longer working and seems to be recording constantly with the lights on constantly too
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Josh 🌐
(@joshpollack_) reported
Why doesn’t @ring have a do not disturb mode you can schedule? @amazon it would help if your delivery folks didn’t ring the bell at bedtime.
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Josh 🌐
(@joshpollack_) reported
@ring that does not help. looking at ways to schedule the door bell to not chime because of @amazon delivery drivers ringing the bell at bed time. and yes, i know i can manually snooze the doorbell every night, but that sounds very manual. maybe create a DND feature?
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Paul Cohen
(@thePaulCohen) reported
@theAdamGreen @ring I had a similar issue and turned on people only mode. Stopped getting 95% of the alerts from cars.
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I❤2🏍
(@HD_KSank) reported
@ring I just got a motion notification and now it says "all cameras at this location are offline" ??" #Utah
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JULIE
(@Just_Julie78) reported
@ring PLEASE HELP, i ordered the wrong ring pro, i got the one with the power adapter. Can I get someone to fit this to my hardwired doorbell so not using the power adapter?
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Tribal Chief of Icecrown
(@PrinceArthasLK) reported
@ring Hello, I cannot reset my password, in the app on my phone the code always results in cannot verify and I went on the website to attempt to reset my password and I keep getting 502 bad gateway. What is going on?? I'm not getting the notifications on my phone either.
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Claire Carton
(@Bobbsy) reported
@ring trying to find out why my order was cancelled and when I will get my refund? Can you help please?
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Kay Chappell Wood
(@kasey428) reported
@ring Service is messed up. Can't login to app. Can't reinstall. Nothing working.
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🥵
(@theMan_ley) reported
I moved into a home that had a @ring doorbell already installed. I don't know the previous owner of the home, and they haven't disconnected the device from their account. I've called customer service 4 times and they've been no help. The website says calling will solve the issue