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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ring users through our website.
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Online Features (29%)
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Device Failure (20%)
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Sign in (18%)
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App Crashing (15%)
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Errors (10%)
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Website Down (8%)
Live Outage Map
The most recent Ring outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Chicago |
Sign in | |
| Charlotte |
Device Failure | |
 Manchester |
Device Failure | |
| Laurelton |
Website Down | |
| Meridian |
Online Features | |
 Sevilla |
Online Features |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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AllYouCanEat
(@GitMeDat) reported
@ring So you're saying in order to make your app work I have to dumb down my security?
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Kathy 🌷
(@_disney_74) reported
@ring very disappointed that my doorbell lasted less than 3 years. Customer service wasn’t much help just told me to buy another one. I would think the device would last a little longer.
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Nikhil Savio
(@Nikhil_savio) reported
@ring you have a connection issue with the ring base system and you're asking me to wait for 48 hours????? Your contact center said so...
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Amber
(@xXxAmbixx) reported
@ring can you please tell me why my ring door bell 3 that i have had less than a month and has been set up not even for a whole week keeps going offline… i am having to reconnect it constantly! My wifi connection is fine. It is always offline during every single delivery!
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This is me 🧶
(@Margymoo) reported
@ring I really need your help. I have new phone and can’t access account ?
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Vanessa Derrick
(@VanessaDerric19) reported
@Margymoo @ring , I know how frustrating it can be when your account is been hacked, restricted or banned but worry less, you can reach darkoo_codezz on Instagram he help me recover my account in less than 7 minutes you can also get him on Twitter @darkoo_codezz
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Jake
(@jake_delferro) reported
@j1keromer @ring Yeo wtf? It doesn’t give u like X amount of storage for free?
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Might be Dj Romer, idk 🤷🏻♂️
(@j1keromer) reported
@ring Strives for customers satisfaction?!?!? How about nine implementing a predatory subscription-based service that pretty much makes the camera irrelevant. It’s going to be in the trash in two days.
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King David
(@KingDavid0357) reported
@ring @leolaporte Ring should stop marketing its products as security devices. They are not. Bad guys know how to easily circumvent Rings recording with inexpensive signal blockers. The user finds blank spots in the recording history.
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Nicklas Johnson
(@spatula75) reported
This is horrendous behavior on a network. You don't advertise yourself as being the destination for an IP address that isn't yours, ESPECIALLY not the network's gateway. It effectively kicks EVERYONE off the network briefly. FIX THIS, @Ring. And don't tell me to call support.
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Luis Diaz’s knee
(@Lindzell_LFC) reported
@ring why have you made the idiotic decision to stop supporting the excellent Rapid Ring app…..??????? 🙄……….and so now forced to use your really 💩 Ring app which is slow, clunky, poor UI/UX 🤢…sort it quick or Eufy cam (which do not charge subscription fees) will be busy
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BigNEO
(@BiggNEO) reported
Are you aware that customers can’t see the “LIVE” feeds from the @ring doorbell if they have @expressvpn activated on their phones? You have to turn the vpn off in order to see it. Should a fix come from the doorbell company, or the vpn company?
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James R Day
(@jamesrobertday) reported
@ring Dear Ring, the fact you no longer support the Rapid Ring app is one thing, but to disable it completely is just mean. To force users to go through a slow, clunky, multi-step app just to check a camera now is insane. Moving to another solution. 🖕
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Nicklas Johnson
(@spatula75) reported
@ASUSUSA an awesome router feature would be to have it filter broadcast ARP for devices attempting to advertise themselves using the router's address, since some companies like @Ring won't fix their egregious networking bugs.
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peter bruce🐟
(@peterbruce) reported
@ring hello, my ring chime is not working, no power at all, tried everything, please advise, thanks
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Bradd Chambers
(@braddchambers) reported
@ring hi could I have help with set up please? It’s saying Wifi password is wrong after 50+ attempts
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Jim 🇺🇸
(@JImboGabriel) reported
@ring Too bad that it probably couldn’t be shared “neighbors” area on app. I had people kicking my door and it was not allowed to be shared. The cameras are good but the app is only good for lost pets.
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Michael
(@BoostIt05) reported
@ring will get new cameras to a customer faster through Amazon than replacing a current customers defective one. Nice job Ring. And by nice job I mean terrible job.
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Ryan Combs
(@acrazyfoo) reported
@ring I can't pull up my account on my Android phone. After 20 minutes with support they said it's an Android wide problem, that doesn't seem true. Is there a widespread issue?
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Honey Horneè
(@StephHammy) reported
@ring hi there, I have an issue with my order and customer support seems a bit confused. Can someone help me please?
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👩🏻💻🗳🇺🇸👽☠️🤖😻💙😷💉🌈
(@DMAW) reported
I ordered a @googlenest doorbell camera because I’m sick of the @ring f’ing up. They “tried” delivering it Saturday said no one was home spoiler alert, @ups never knock. It’s supposed to be re-delivered today. Got an an email from google that it was back in the warehouse. WTF
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Ham and SQL
(@hamandsql) reported
@ring is garbage... I can't get it to pair, per @ZWave_Alliance compliance rules.
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BIG WOO
(@nonidentguy) reported
@ring why is my doorbell showing as offline again? This is unacceptable it keeps happening.
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Might be Dj Romer, idk 🤷🏻♂️
(@j1keromer) reported
@ring Strives for customers satisfaction?!?!? How about not implementing a predatory subscription-based service that pretty much makes the camera irrelevant if you don’t have it. It’s going to be in the trash in two days.
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MikeOfTheSouthWest
(@MikeOfTheSouthW) reported
@ring why have you deprecated the “Rapid Ring” app ?? It’s one of THE best features. We use it all the time to ‘rapidly’ check one of our cameras. The main Ring app is good, but very slow in comparison. Perhaps reconsider? I won’t be the only one to miss it. #rapidring
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m c
(@notrelatedto) reported
@jacklyncyn @ring Sorry about your account I got help from neathackz on Instagram he helped me out with a similar problem he should be of help to you too
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Christianpaolo
(@8christianpaolo) reported
@ring how can you not have a call to action on your app when the free trial runs out. There is no where on the app I can go to purchase my subscription please fix as this is very frustrating.
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John_with_an_h 🇪🇺🏴
(@jwarthur27) reported
What utter tosh - trying to login to my @ring account and app, but the Google Authenticator app isn’t working for the mandatory 2-step verification. Called the helpline & I need to be at home for them to provide me with a verification code instead! Absolutely useless! 🤯😡🤬
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TheGlaswegianScot 🏴
(@ceilidhmacmc) reported
@ring Its been -8 in Scotland and my ring doorbell pact in... please tell me it will fix itself? £89 out the window!
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👩🏻💻🗳🇺🇸👽☠️🤖😻💙😷💉🌈
(@DMAW) reported
What doorbell camera is everyone using? Taking suggestions for anything except @ring & @googlenest. Ring hardly ever worked properly and google nest customer support is trash.