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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ring users through our website.
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Device Failure (24%)
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Online Features (19%)
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Errors (16%)
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App Crashing (15%)
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Website Down (15%)
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Sign in (10%)
Live Outage Map
The most recent Ring outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Velbert |
Errors | |
 Birmingham |
Online Features | |
 Mumbai |
Online Features | |
| Lewes |
Device Failure | |
| Jersey City |
Website Down | |
 Northampton |
App Crashing |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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Big Tech Watchdog
(@BigTekWatchdog) reported
After an hour, Google Nest support's solution to doorbell camera false positive alerts caused by image artifacts is to move the camera or change the zones being monitored. That's right, you should move your doorbell (wtf?) or not monitor your front porch. Genius. Hey @ring 👋
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Sal Mendez
(@Sal_Mendez) reported
@ring really letting me down on this severity system!!! 😒
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Beakermatrix
(@Beaker2019) reported
@ring your App does not work, worked fine until three days ago now won't connect. Reset password on website, but now requires me to go to app and get a code, but the App won't work! Fix this or we will move to another system.
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M.
(@mmmaritzah) reported
@funkofinderz @FedEx @ring Agree. ****, I’ve caught the fedex guy plenty just driving past my place without stopping then marking my package as no access to building and rerouting my package to a pickup location, fedex never got back to me on many occasions. Fedex sucks ***.
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J D
(@ghostbuster9999) reported
@ring I have several Ring products. I’ve been having a software issue for 5+ months w/ Stick Up cams only. I’ve patiently worked with Support all this time but was told today that Ring’s official position is I should stop using my Ring cameras. Why is this response acceptable?
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James Saville
(@slevinkalevera) reported
I don't know who's worse when it comes to software development on Windows. @Ring or @DYMOPrinting just... terrible apps all around. Horrible. 10/10 I hate them.
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J D
(@ghostbuster9999) reported
@ring I have been patiently waiting months for a resolution to an on-going issue. You had a social media rep. e-mail me. When I replied, I got a response that you no longer offer support over e-mail. What is going on? Will anyone ever help or is my security just a game?
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Denise Alejandra
(@Denisee034) reported
@ring I’m having a problem with the ring app, can anyone help me with this?
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Darcy Eggeman
(@Eggehead) reported
@ring why are you not working??? No help. My alert went off but i cannot open you. Just when i need you, you are not working. Not good.
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Alex
(@Real_Alex_Y) reported
@ring You always reply with the same thing, I have called your help desk twice and all they can do is email the billing team who do nothing! I want my money back!
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robert fox
(@sistalovinman) reported
@badasscaregivr @ring So, in a way, it's kind of like a baby monitor for your mom?! Please understand, I'm in no way hating (especially since this is something my own mom might benefit from)! Is it that wherever you are in your house, you'll hear your mom if she's in trouble?
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Steve Bull
(@SteveBull75) reported
@POpEyedWazza @ring Hi there I was wondering if you got this resolved as I have the same issue and reported it to Ring but they're unsure why its doing this and are getting there technical team to investigate
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David
(@glasgowdavid7) reported
@ring Trying to update payment method on ring account but won’t let me login on laptop and I can successfully login on my phone but when I get to the payment method it states “undefined” and it won’t let me add a new card?
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Alex
(@Real_Alex_Y) reported
bought a £199 alarm as a gift, returned within days as it was unwanted, been waiting 22 days for my refund, phoned the @ring help desk twice who on two occasions have emailed their billing team, still no refund, time to take legal action, this is a joke!
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S..Alqubaisi
(@SAlqubaisi18) reported
@ring This strategy is not working anymore my reguest is due for 12 months now
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Derek Mc bride
(@Mcbridederek) reported
@ring hi lads is network down as I am unable to get connection to my phone from my camera just asking p
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HoityCoity
(@HOITY_COITY) reported
@ring Im having some serious trouble with my RIng Doorbell 3 Plus Freezing when switching from Pre-Roll to video. Ive tried Everything my router is roughly 5 steps from my Doorbell, and roughly 10 steps from my Chime Pro.
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D Brown
(@DBrown97640147) reported
@ring @WhiteHouse I have it on. It is turned off. They did not fix the app. It turns off no alarm. Wrong email.
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Seana Lyn
(@SeanaLyn) reported
@funkofinderz @FedEx @ring Ive watched a FedEx driver throw a package at my apartment door from their truck. I live in the heart of SF so yay for broken items and stolen packages!
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Dragonovich
(@Dragonovich2) reported
@funkofinderz @FedEx @ring Fedex was always the worst!!!
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Mike
(@trghpy) reported
My ring camera spontaneously started working yesterday. Literally unlocked videos I couldn’t access previously. Thanks for rebooting the server @ring.
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Darcy Eggeman
(@Eggehead) reported
I leave my house for a few hours. My ring alert goes off but the app won't open. Error messages. I have a subscription but doesn't do any good if i can't open it. Thankfully my arlo camera was working. @ArloSmartHome @ring
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Jer
(@sirjray) reported
Yet again came home to a package on the porch without a single @ring notification, but have several of cars driving down the road 😡 this is seriously bullshit and they better be glad I'm not calling customer service cussing smdh
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Leo
(@lgaona76) reported
We have a @ring light for our patio and it keeps going on and off, really becoming annoying!!!, thinking of shutting this thing down and taking it back to Costco!!!!😡 would not recommend @ring products if they are this defective!!!
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D Brown
(@DBrown97640147) reported
@ring you are cooperating with them? I told you gmail and you are not right to do that to my app too. If you don’t fix it then you might be charged. Then they are also trying to buy you out and get rid of you. It’s allegedly an identity theft ring and cheap. Lose your jobs?
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Melike
(@melike_s_) reported
@ring we called ring support,we tryed all of device same issue but doesn't working any else!
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S..Alqubaisi
(@SAlqubaisi18) reported
I burchsed a camera and once I received it I shocked that it's not working I called the support however they didn't change it or replace it my request number is 909673 @Ring_Arabia @ring
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$kyBaby
(@talkingch3ap) reported
Y’all @ring ‘s costumer service is the worst. Idk If I would recommend them as a system. They double charged my account after multiple failed attempts and when I messaged them about it they said tough luck, deal with your bank. It’s been 10 days. I need that money back.
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John Huckle
(@JohnHuckle8) reported
@ring not sure why Ring can not talk to me or answer any of the questions raised regarding the Ring app on my phone, you say it's a fault on my phone, can you direct me to the area of my phone so that I can correct the problem so the app works like the other 150 apps do....TY
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Angel
(@sdfashionista3) reported
@ring When I got home I did check that out, the battery is running low but I would expect it to still work unless the battery was dead. Do you think that would be the issue? Also when I tap speaker it’s a little muffled . Guest have a hard time understanding the audio. DM👌