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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ring users through our website.
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Online Features (29%)
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Device Failure (20%)
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Sign in (19%)
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App Crashing (15%)
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Errors (10%)
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Website Down (7%)
Live Outage Map
The most recent Ring outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 New York City |
Device Failure | |
| Commack |
Device Failure | |
 Kingston upon Hull |
Device Failure | |
| Chicago |
Device Failure | |
| Crystal Lake |
Online Features | |
| Prescott Valley |
Online Features |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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Melanie
(@Melanie07192305) reported
@davidma77507034 @YNB @ring Yvette is not saying all white people, cut her a break. It seems that some people just have issue with anything that comes out of her mouth. I happen to love the fact that Yvette keeps it 100, if certain people take issue with that then keep scrolling or just unfollow her.
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Gerhard
(@Gerhard_JF) reported
Hi @ring, so after contacting you and was told to phone customer services (for the 4th time) there is still no solution... Please help...
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JJ
(@jjflys) reported
My @ring Floodlight Camera Pro that is less than six months old went dead on 3/8, and after two contacts with your customer service I still do not know when the replacement will come. Terrible service so far
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Terra Foye
(@k975Terra) reported
I will never use @ADT again. They have poor customer service. I’m so glad I made the switch to @Ring
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yvette nicole brown
(@YNB) reported
@tesleen2025 @davidma77507034 @ring White folk is not a slur or used in a pejorative way. Folks or folk is the same as people. I use it interchangeably depending on my mood. Adding the qualifier “white” is no different then saying “Black” before the word. It isn’t code for bad behavior or bad people.
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FatBoy SLIM
(@da_RULAS_son) reported
@davidma77507034 @YNB @ring So that’s what you have a problem with after reading her thread? Not the fact that said “white” folk are casually admitting to and commiting crimes?
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Colin Campion
(@ColinCampion) reported
@Hurrikeen @ring I had this issue last year. They replaced my cameras 2 in in the end it was an algorithm change at the ring end. It was all good up until a few weeks ago and not mine is picking up cars too. Needs sorting out
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Tarun C Koneru
(@tarunck) reported
@ring my floodlight camera plus died and I’ve been waiting for a replacement under warranty for 2 weeks.Your support told me today that they are out of stock and don’t have a date on when they will be available.This is bad,I don’t have security on my patio. Ring must resolve this
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Beth
(@ConeyFerg) reported
@YNB @SuckaFreeZone3 @ring Yes!! People who steal necessities, like kid's medicine, are way more stealthy. I'll find empty packaging on the shelf. The only people I've seen ACTIVELY stealing are white women slowly going up & down each aisle, taking random items.
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American Narratives
(@ajcollins00) reported
@davidma77507034 @YNB @ring I don't think you would have said the same thing if a white person said "black folk" regarding the same issue Yvette is talking about. Are you that fragile to actually think saying "white folk" automatically implies all white people. It's not that serious, dude.
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Lisa Wegley
(@ohiowegs) reported
@ring @WBARRETT LOL! Sounds like my mindset when I "file" junkmail in the trash can... Not buying Ring anytime soon with this kind of customer service.
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d madsen
(@davidma77507034) reported
@tesleen2025 @YNB @ring That response is total BS YVETTE. Listen, do not generalize about any ethnic group. It’s wrong. Hey Tracie, I like Yvette that’s why I was following her but anymore in this country I don’t take garbage that’s obvious garbage from ANYONE. Even if I follow them.
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Calichica 🟥 🌴🦋
(@Calichicahh) reported
@YNB @ring There's a white woman on my Nextdoor app who has been caught by MULTIPLE ring cameras stealing packages from porches. She drives a yellow car and just pulls up to people's houses and casually steals their **** in broad daylight, no fear whatsoever.
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d madsen
(@davidma77507034) reported
@YNB @ring Further, I don’t care who it is. Do not generalize about other ethnic groups. It usually turns out bad unless you’re a comedian.
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Andrew Hackeson
(@ahackeson) reported
@ring I ordered a ring sensor in July 2022 and never received it. I have tried several times with your online twitter team and your process of messages, forms and customer service agents is very bad.
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al417
(@public9965) reported
@ring I've slogged through the phone menu at 800-656-1918 twice to try to get help with a device setup, and both times, after verifying my identity and saying it will transfer me, the system hangs up on me instead.
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brenda
(@brendagaylern) reported
@ring I have 7 ring cameras-for whatever reason they stopped connecting to wifi-i've followed all instructions, read all faqs, to no avail-HELP
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Peggy Spoutible.com/peggy0242
(@peggy0242) reported
@davidma77507034 @YNB @ring Why are you such an overly sensitive PAB? If someone posts something you don't like, just keep scrolling...nobody owes you any kind of 'help' so stop trying to police a Black Woman's timeline.
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NYC Walker
(@astoriarunner) reported
Is @ring customer service the worst? Yes. Especially on chat. I ask for an URL and then sends it to me and then exits the chat. Thanks so much for your care. And then have me buy an entire kit to replace 1 screw. And who knows how much for the shipping. Not ideal at all.
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DANA Camp-Farber
(@DMCF70) reported
@roslynholcomb @YNB @ring It is so crazy! People feel free to steal. My sister’s landlord feels that it is okay to go into her apartment anytime that she wishes when my sister is NOT THERE and TAKE ****. People are nuts!
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Scarlett Grace
(@Grackalack) reported
@YNB @florenceRN78 @ring These nice car mother ******* are the worst. They look down on your for not getting an electric car to save the environment but, as they drive down the roads, (after I can now assume stealing peoples ****) they are also littering all of the trash inside their cars.
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yvette nicole brown
(@YNB) reported
A few years ago there was a # where white folks were honest about how easily they can get away with stuff in life. Stuff = criminal activity that would get other folks long prison sentences or on a very bad day quickly shot & killed by police. I think of that watching @ring.
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Dave Zatz
(@davezatz) reported
@ring My Ring devices are just fine! I’m saying Homebridge, and associated plugins, are a hack. You COULD help there with some Apple HomeKit integration… :)
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yvette nicole brown
(@YNB) reported
@SuckaFreeZone3 @ConeyFerg @ring By the look of the “getaway cars” on ring, NONE of them are poor or actually in need. Stealing appears to be a fun little hobby for them because they’re bored.
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Dennis
(@dennusb) reported
@ring Hi there. I lost the USB cable to charge my Ring Alarm Keypad. Is this something you can help with?
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Wes
(@1wesbell) reported
@ring Hello, the doorbell button is no longer working on my device. Can you help?
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Sade
(@SuckaFreeZone3) reported
@ConeyFerg @YNB @ring And many aren't poor.
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Shukkz
(@ShukkiieCookiie) reported
@ring can someone please help me reconnect my grandpas devices. They randomly went out and now how connect
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d madsen
(@davidma77507034) reported
@YNB @ring Let me help people out, —-that white folks steal so casually. They're brazen in how chill they are about committing crime. Is it because they can do it so often and easily in life with little or no consequence? This does not help, IN ANY WAY, the FIGHT against hatred and bigotry
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James Raeburn
(@jimborae) reported
@MarkDotPeters5 @wildlime @ring What was the issue with Eufy doorbell? Pretty happy with mine and no problems to speak of.