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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ring users through our website.
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Online Features (29%)
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Device Failure (20%)
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Sign in (18%)
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App Crashing (15%)
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Errors (10%)
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Website Down (8%)
Live Outage Map
The most recent Ring outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Charlotte |
Device Failure | |
 Manchester |
Device Failure | |
| Laurelton |
Website Down | |
| Meridian |
Online Features | |
 Sevilla |
Online Features | |
| Denver |
Errors |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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haveboard
(@haveboard) reported
Downloading videos from @ring is criminally terrible, and not even sure it’s worth bothering with. And no, the new batch downloading released last month isn’t any better. It consistently fails.
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Scott Lowery
(@slowery_) reported
I swear I like @ring, but anytime I have to try to log into the account or fix a device, it is the worst user experience on planet earth. I have been trying to log in for, 2 days and it keeps telling me every two factor I get is expired.
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Lauriekay25
(@lauriekay25) reported
@ring I keep getting a Streaming error message on my ring doorbell but my device is online. How do I fix this.
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jantan24
(@jantan241) reported
@ring I tried that approach twice but it didn't resolve my problem (I have 2 request IDs as proof with no replacement or tracking number). At this point a dumb doorbell is better than your product, at least it actually works.
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Ramsay Cooks ❼
(@RamsayCooks) reported
@starwynd @ring Did you manage to fix this
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Douglas Karr
(@douglaskarr) reported
As a follow-up, @ring advised me to restart my phone to update the app. Since doing that, it’s appeared to have worked. Unfortunate that that is a fix, though. It should have always worked.
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Mark S
(@MarkS435) reported
@ring I would burn the house down
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Steve Bedder
(@stevebedder) reported
Hi @ring we have a Video Doorbell 2nd Gen. A few weeks ago the battery needed charging which we did, a full charge lasted a few days, we recharged, the same thing happened. We purchased a brand new Ring battery, charged it and the same thing happened. Can you help please? Thanks
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Jim
(@Jimwelsh20) reported
@ring my son got a Ring for me cause of white trash next door. I have been trying to get this thing to work ha ha. It ask me for my WiFi password but there's no place to put the password. when I ask it takes me to Ring password. It has to something that is so easy to fix
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Ramsay Cooks ❼
(@RamsayCooks) reported
@sammmijayyy @ring Did you manage to fix this
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David Anderson, III
(@DAthree) reported
And get a @ring camera. I really do think I be trippin and a lot of times I do… but today caught people in my trees and with drones playing peekaboo. I think they even went through my trash. #wtf.
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punam Kumari
(@punamKu08080821) reported
@ring @stevebedder Ring customer care number 7478234141#_all problem solve helpline_/;
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Kris Decker
(@kd007og) reported
@ring my chime stopped working. If I unplug it/plug it in, or if I reset it, it blinks (blue) fast a bunch of times, then stops, then blinks fast a bunch of times. This repeats. How do I fix this?
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Mark B.
(@markbenson_b) reported
@ring help
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EVERY election is ALWAYS about SCOTUS! ALWAYS VOTE
(@elisabeth_ian) reported
@ring Have been trying to take advantage of the sale all day but your checkout link is broken. Now what?
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Kathryn Brandt
(@KBtheFirst) reported
@ring I have been on hold for 15 minutes to initiate a return, your chat won’t help. Please help I have meetings today I can’t get out of
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G.S.R.
(@GSRonthehour) reported
@ring why does stick up camera always have a problem with my wifi. And all the motion recordings in my activity says video does not exist. I don't understand ....
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G.S.R.
(@GSRonthehour) reported
@ring Will do i just unplugged cable , the cable provider said a reset if wifi might help.
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EVERY election is ALWAYS about SCOTUS! ALWAYS VOTE
(@elisabeth_ian) reported
@ring Worst customer service ever... unreal. And false advertising too. Wish ring didn't sell out to Amazon.
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joe richardson
(@NalatheGreat) reported
@ring 1/2: 30 minutes on hold with customer service as I can’t get the faceplate off my ring door bell to reconnect to internet. It seems previous homeowner stripped screws and now I can’t fix. You sent me to local on-site support and they charge $129 to come out. What a joke!
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Ramsay Cooks ❼
(@RamsayCooks) reported
@johnnie222 @ring Did you manage to fix this
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StephanieMelhem
(@StephanieMelhem) reported
@ring you have the worst customer service
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Ian’s Tech 📱
(@IansTechYT) reported
@CoachCWC @KevinBreezeTV @ring Temporary fix until I can get something proper
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noah 🏳️🌈
(@firefoxsimpp) reported
@IansTechYT @ring Bestie it's literally pointing down😨
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The Hook Up
(@TheHookUp1) reported
@Jaypher_ @ring Absolutely, and my delivery drivers too. It's just the random people walking down my street that give me strange looks.
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K@r@n $in&h
(@singh_karanlove) reported
@ring I have 11000 credit limit but it's not working and ur customer care not receiving the phone tell me what I do ....such a cheap process
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Ramsay Cooks ❼
(@RamsayCooks) reported
@FraHughes @ring Did you manage to fix this
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GARY T. EVERETT
(@THEGARYTSHOW) reported
Dear @ring neighborhood ALERTS 🚨"I don't give **** about them got damn DOGS😡🤬
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🏁Taja💙
(@Mrs_Yuniq1) reported
@ring what’s going on with the error message with the doorbell I keep getting motion detected but it will not let me go live or see anything it’s been doing this for hours😡😡
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Norbert
(@captainnorbert) reported
@ring you subscription has tripled since I got your doorbell and camera. Just charged my credit card without warning or notice at a higher rate. Not good enough. The ability to review videos after motion has gotten longer and longer. So charges have gone up, service has gone down