Is Ring down?
No problems detected
If you are having issues, please submit a report below.
Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ring users through our website.
-
Device Failure (29%)
-
Online Features (21%)
-
App Crashing (17%)
-
Errors (13%)
-
Website Down (11%)
-
Sign in (10%)
Live Outage Map
The most recent Ring outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Slough |
App Crashing | |
| City of London |
Errors | |
 Port Orange |
Online Features | |
| Rochester |
App Crashing | |
| Kansas City |
Device Failure | |
| Waterford |
Device Failure |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
-
leanne clark
(@leanneclark) reported
@FileTrekker @Skoolboyerror87 @ring I still have the issue despite multiple DM exchanges and a 50 minute call with ring earlier today. I had a firmware update Friday and it appears to be stuck in that cycle as it’s not restored. So frustrating. Oh…they did offer me a 30% discount to buy a new one #laughable
-
Lils
(@Lillsbg) reported
@ring hi my camera is not picking up all movement particularly at night. We have a nuisance intruder we suspect it's a cat but need proof and the camera isn't catching it. Can you help please
-
rachel
(@nahthenmardy) reported
@ring I have a issue with subscription. Tried live chat but after 10 mins of awaiting a representative…..nothing!
-
matty fraser
(@fraser_matty) reported
@ring I have timeline turned on in settings but it doesn’t switch it on anymore when I view my camera , using iOS 15 and latest app any help ? Used work perfectly
-
Some Average Guy
(@nvchad2) reported
@ring I believe it was just a momentary internet speed issue, most likely on my cell service side. It normally works very well.
-
Some people call me Maurice
(@sirjray) reported
Aaaand once again I came home to find a package on my porch and no @Ring notification of anyone being there 🙄 I know so many people love their camera doorbells but mine is trash smh
-
Andrew Bjork
(@DrewwwBjork) reported
@ring, **** you for that Halloween ad. Get rid of the first couple seconds before it gives me a heart attack.
-
Creature_of_habit
(@Creatureofhabi9) reported
protection. Ive never experienced such profound failure of a product line. Only being able to disarm security with a phone sucks. @ring makes trash products and don't stand by what they make. I am highly disappointed and expect no response
-
tigerstangs77
(@tigerstangs77) reported
@ring what ******** does “sometimes the device doesn’t want to connect to Wifi”. How about you ******* make a product that does. Like what ********
-
Poqui nas
(@waldemar_diaz) reported
@ring Your equipment is a piece of garbage. I would never buy again from you or recomend your product. Sadly I wasted my money already with you guys. Never again
-
Andy Engin Utkan
(@enginutkan) reported
Ring @ring support is the worst. Stay away!
-
Kimberly McKinney
(@mckkim) reported
@ring how do you have an outage since MAY 21st with no resolution on a fix? Customer service says “sorry”. This doesn’t make me feel too good continuing my business with you!
-
Jerome Hunt
(@obliviatedoddit) reported
@ring You have THE worst website I've had the displeasure of using. It's so buggy and ill-conceived as to be almost completely useless. If you paid money to have it developed, I'd ask for a refund. The first chance I get I'm changing brands or going self-hosted. Try harder.
-
Kimberly McKinney
(@mckkim) reported
@ring How are you going to have an outage since MAY 21st without a resolution? Customer service says “sorry”. An outage for almost 5 months, with out ab ETA, doesn’t make me confident in your product. What’s going on?!
-
Meeka
(@msmeeka100) reported
@ring y’all customer service sucks. Trying to switch to a different email on the account and your representative Rhea was a complete jerk and not understanding at all. Your people have no compassion and was no help at all!
-
Lauren Sullivan
(@LaurenS84883274) reported
@ring major issue at the moment not getting any notifications all of a sudden even when the bell is being rang , this is meant to make you feel more secure when leaving your home and it does not even work, we pay monthly to record on your door bells and it doesn’t even work!!!!!
-
max hollen
(@biggmax81) reported
@ring cameras are pieces of ****. **** you @ring
-
Hannah Jones Design
(@HelloPalendrome) reported
@forgoine_r @ring As long as you give notice that you are filming outside your property, with the main reason as home security, there shouldn't be any issue. We have subtle stickers in our windows saying we have WiFi controlled CCTV.
-
ناصر النعيمي
(@MaZaGe) reported
@ring i I bought your products from #etisalat unfortunately I have very bad customer service
-
Chris
(@mrvrants) reported
@ring Bought a flood light cam 2.5 years ago, just stops working & im all out of luck cos out of warranty! not the first device i’ve had from you that just stops working just after warranty! pretty poor don’t you think!!
-
leanne clark
(@leanneclark) reported
@Skoolboyerror87 @ring Did you manage to get this fixed as my pro is not working after yesterdays update and manual set up isn’t working
-
erayser
(@erayser) reported
@ring Please don’t make call again where I have to generate another confirmation code through the app and have tedious discussions with CS reps who need to repeat a summary of the issue to me 4 times and then transfer me to someone else. That was already a 15 minute call
-
Prasanna
(@rampaadh) reported
@ring Hey Ring, My Ring Pro replacement device stopped working and Ring support is not acknowledging and refuse to solve it. Please let me know if you can help.
-
max hollen
(@biggmax81) reported
@ring cameras are absolutely ******* pure trash. Do not buy one. All @JeffBezos does is take your money and build **** ships to ride in. **** @ring
-
WinC
(@win_dough) reported
Hey @ring you should really make it easier for someone to add devices to a subscription. Also your help/chat feature is archaic - maybe a little improvement there might be worth it.
-
Charly Foulkes
(@BULLY_DNB) reported
@ring my doorbell is starting to piss me off, will notify me when someone walks past and the camera works instantly, even shows a picture in my notification, but as soon as someone rings it, the app stops working. Fix this. And yes I’ve tried rapid ring app and it’s also trash
-
Viral Tweets
(@OnlyViralTweets) reported
@ring customer support is so terrible! I have 7 ring cams. When they work they’re great. But recently they’ve been failing and the customer support is zero stars. Like if you agree!
-
NSAalarms
(@NSAalarms) reported
@GhostbustersLDS @ring Might be a ghost, or might be an Amazon employee or hacker accessing your ring spy camera! 😱 Don't settle for mediocre security, contact us to get an end-to-end encrypted security system. The difference is as clear as a broken vacuum vs an actual proton pack! 👻🎒
-
Tom Smith
(@tomcsmith) reported
I have a @ring doorbell and it's extremely poor. You get a notification every time a car goes past, but someone can walk up and dance in front of your door and nothing. On the rare occasions it does work, notifications are about 15 seconds late.
-
HaligonianCanuck
(@HaligonianXP) reported
Searching the market to replace my @Ring Alarm system. Devices fail causing false alarms, poor customer service x3 yesterday. #HomeSecurity #DIYAlarm