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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ring users through our website.
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Device Failure (28%)
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Online Features (24%)
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Errors (17%)
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App Crashing (15%)
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Website Down (10%)
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Sign in (7%)
Live Outage Map
The most recent Ring outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Charlotte |
Online Features | |
| Chicago |
Online Features | |
 Münchberg |
Errors | |
| Kaiserslautern |
Errors | |
 Swindon |
Device Failure | |
| Dortmund |
Online Features |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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YOUR GRACE
(@fuckGully) reported
@ring I haven’t been able to access my cameras for past how many hours due to your app continuously crashing and not loading. Please fix this mess.
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Tim Aston
(@Tim29740188) reported
@ring since the outage last night my outdoor camera no longer has live view. I have tried setting it up again. Reinstalling the app. It’s saying to charge the battery but it’s a plug in. The light is on so it’s working. No live view!!
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That Happy Reader
(@ThatHappyReade1) reported
@ring I have not been able to get a connection. Is the problem ongoing?
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🧑🏽💻EP MEDIA 💻🎹🎥
(@EPMEDIACA) reported
@carlwills85 @ring I know it’s really aggravating however I did check and everything is back online but my god this is weird so many things were down I feel like it was a DDOS attack. It’s just too weird that all those things were down at one time so I changed all my passwords immediately
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John Grant
(@JRGIII) reported
@ring I am still experiencing issues with app. States that alarm is offline but it is not according to the base unit. Am I protected tonight?
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YOUR GRACE
(@fuckGully) reported
Wtf is going on with the @ring app??
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Jonny
(@jonnyoliver12) reported
.@ring are on the verge of ruining Christmas if they don't fix their festive chimes anytime soon. Absolute outrage
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Lorraine Reed-Wenman
(@lorraineareed) reported
@ring unable to monitor elderly parent with app all night - laptop function now ok this morning but phone app not - bad service - very stressful when not in same location #ringoutage
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Remy
(@RZcorvidae) reported
@beaukpad @ring @theblingfisher We're on the same page; they're slimy &it sucks. It's not *impossible* to escape the slimy megacorporations &go completely off grid, but thats infeasible for most ppl. calling out **** behavior is step 1 in doing anything abt it. submitting to this being the norm will keep it so.
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Joe Hockaday
(@Skrrp) reported
@BVDGRRL @ring Uhhh ... my comment was more about we had a perfectly good solution before someone thought that what a doorbell really needs is a cloud integration. Ring is a solution in search of a problem and if you buy it, expect downtimes.
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Dazz285
(@Dazz285) reported
@ring Do you think you should let your customers know the reason for the outage & apologies?
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Mona B
(@boegerm69) reported
@ManavBhardwaj @ring Is it a crime when the power goes out and does the same damn thing? Give me a break. It's not as if you didn't know that an outage could cause things not to work.
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Michelle Mumford
(@micalou1973) reported
@ring Still not working
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Lauriel Flowers
(@cocolatina16) reported
@ring @ring its 10:07 an I STILL CANT SEE WHATS GOING ON BECAUSE MY CAMERA NOT WORKING AN IM OUT OF TOWN
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Beth Granger
(@BethGrangerSays) reported
@LadyJ_LI @ring Wonder if connected to the Amazon AWS outage?
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Simp Brizkit
(@DrBourbonstein) reported
@beefeatergimlet @ring Oh, I know. It was 100% them. It was just funny to see their app tell me that it was "my" problem.
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TJ
(@t_man0386) reported
@ring Hi I'm also one of your loyal ring doorbell customers but my ring app is down again did you had another outage because I saw that you had one this early morning at 2:44 but was resolved now is down again. What is going on with AWS did y'all get hacked or something.
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pab8484
(@pab8484) reported
@ring Still not working
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Mikey
(@quis_ut__deus) reported
@ring are you aware your app is not working? Sort it out.
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Pat Walton
(@PatWalt42625901) reported
@ring I enjoy having my ring cameras. While it sucked yesterday having issues with the app and connectivity. I also understand that sometimes systems go down and can take a while to figure out the issue and correct it.
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Remy
(@RZcorvidae) reported
@beaukpad @ring @theblingfisher yes i am just now realizing this for the first time now today /s just bc we know it already doesnt mean we shouldnt bother call it out. especially when today's outage shows just how much of vital internet infrastructure amazon is responsible for. they should be HELD responsible.
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Chris Wells 💾🇬🇧🇦🇺🎗️Ⓥ🎗️💉💉💉
(@crispi_1971) reported
@ring Having run your help desk number TWICE you've basically admitted it's a problem with your App. RapidRing works fine.
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Michael Murphy
(@mrphy9) reported
@ring I bought an Arlo doorbell camera tonight and tomorrow I’m canceling my Ring service and selling the device. Shame on #Ring for not even sending a ******* email to its customers about the hours-long outage today. Your company is a ******* joke. Bye!
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That Happy Reader
(@ThatHappyReade1) reported
@ring Thank you. Was the Ioss of connection related to today’s system outage? I just called support to help me reconnect and found CSR to be unhelpful and rude. This is the second ring device I’ve purchased in 5 months and it seems to be more trouble than it’s helpful.
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TJ
(@t_man0386) reported
@ring My doorbell is buzzing already five times letting me know there was movement and when I wanted to see these errors came out just like yesterday during y'all outage
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Pontiac005
(@pontiac0055) reported
@ring Now that it was fixed, what was the cause of the outage?
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Chuck Hawkins
(@Chuckishustle) reported
@ring is your app still not working?
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Melanie Taylor
(@mjtaylor289) reported
from
Sheffield, England
@ring .... just upgraded our devices and nothing working...called help line no reply
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Damian Harkin
(@DamianHarkin1) reported
@ring Still down at 5.53am, not good enough 😡
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Lauriel Flowers
(@cocolatina16) reported
@ring Uhm my service still not working an yall over here posting