Ring status: device issues and outage reports

Problems in the last 24 hours

Ring signals over the past 24 hours. The dashed line is the service-wide baseline used to detect unusual activity.

• Service-wide signals
• Service-wide baseline

Most Reported Problems

The following are the most recent problems reported by Ring users through our website.

• Device Failure (50%)
• Online Features (25%)
• Website Down (25%)

Live Outage Map

The most recent Ring outage reports came from the following cities:

City	Problem Type	Report Time
Paris	Website Down	18 days ago
Addlestone	Device Failure	22 days ago
Newham	Device Failure	1 month ago
Port Orchard	Online Features	2 months ago
Morecambe	Device Failure	3 months ago
Greeley	Errors	3 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ring Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Maze (@MAZEHUD) reported 4 minutes ago

  @ring has got the worst customer service ever. The reviews speak for itself. Look at the X replies. Also, look into your Privacy rights you. Very concerning!!!

• 
  nun u (@DeanAbraham8) reported 5 minutes ago

  @amazon @ring HOLY **** AN AMAZON DRIVER DELIVERING A BOX! thought u guys dumped them all off at the USPS to do. i mean u dump off how much at the po to do for u—- 80% of ur pick n choose heavy bs while u deliver the small. f u guys u would b jobless without the po.

• 
  JΩhn (@JohnDoe_5oh) reported 5 minutes ago

  @libsoftiktok @Nextdoor They’re just as bad as the @ring neighbors app

• 
  GOPmom (@lisadolgos) reported 9 minutes ago

  @ring worst customer service. Spent over $500 on cameras and a doorbell. I never received the doorbell, even though UPS says it was delivered. Spent an hour on the phone to get them to agree to send a replacement. Have yet to receive it.

• 
  Burger (@TailgateBurgers) reported 10 minutes ago

  My @ring camera doesn't pick me up pulling into the driveway, but if someone rides a bike or walks down the road it lets me know. Technology, man.

• 
  Jdxma17 (@Pencilart17) reported 13 minutes ago

  @ring You have the worst customer service I've ever experienced. Been waiting since early Feb for replacement motion detector because they are supposedly "out of stock." What BULLSHIT! I'll never buy another Ring product. It's garbage.

• 
  J.perspectively (@Jperspectively) reported 14 minutes ago

  I cannot be the only person having all these problems with @Xfinity I swear I need to just switch over to @Ring @XfinityHome I’ve been trying to reach you for a month. My equipment is not working. Is this still your phone number 844.382.9363 ❓

• 
  Jeremiah (@TotalRecall9) reported 15 minutes ago

  @amazon @ring I'd say it's staged because.. 1) It's not hot as hell. 2) He's not rushing around on an overburdened route. 3) He has time enough to fix the flag but not a couple of seconds to walk on the sidewalk? Amazon posts this, but they treat their delivery drivers like expendable crap!

• 
  zerofucks (@ZeroFucksOG) reported 18 minutes ago

  @therealDeFlock @ring @HomeDepot what in ******** is this bullshit?!

• 
  Dr. Kevin O'Mara (@achskomara) reported 20 minutes ago

  @ring help!

• 
  HealinNRealTime (@BuiltOnSoles) reported 23 minutes ago

  Hey @ring could really use your help! Love your products, advocate for you to so many neighbors. However recently having a handful of issues and no matter what I do to trouble shoot, not working. Getting zero notifications from out front door and to front yard camera. Plz help!

• 
  Scarlett Shaw (@ScarlettShaw) reported 23 minutes ago

  I brought the new @Ring 2K battery camera to replace my old 3. The viewing angle is awful. With the camera next to the door, you can’t see the door. Motion detection seems just as bad and the image quality is marginally better. Improved night vision though. #Ring

• 
  Mental Midget 🤯🧘‍♂️ (@mentalmidgat) reported 28 minutes ago

  @ring Bull ****!!! You think anyone believes anything you lying Zionist Jew ***** says.. you partnered with Flock and flock shares all data with a Palantir.

• 
  Robert Schloss (@RobertSchloss) reported 29 minutes ago

  @ldsfilmguy @ring Well that’s a very poor AI filter!!! A) 4 legs B) 1 tail C) it’s a dog!!! 🐕 Is that your dog?

• 
  unimpressive@best (@unimpressivebe1) reported 31 minutes ago

  Remeber when @ring told us they could find a lost dog and all it cost was privacy? This is that on government funded steroids. People should be calling @flocksafety out as what it is - a tool of fascism and control. **** the people who work there. They are a cult.

• 
  DonutOfDoom (@AnusOfDoom) reported 35 minutes ago

  @AFL 🚨🚨🚨 My neighbour barracks for the Dons and 3 weeks ago I caught her on my @ring doing a girthy **** 💩on our doorstep so I’ve little to no sympathy for Don fans at the minute. 🙄 They’re filthy animals imho🎯

• 
  PaparazziKee 💋♏️☕️🌺 (@mzzonekeke) reported 35 minutes ago

  What is going on with @ring y’all need to fix the sh!t ..

• 
  Marcel Wagenaar (@marcelwagenaar) reported 35 minutes ago

  @ring is there a malfunction? Can’t log in and my system is offline. #ring #ringalarm

• 
  BetweenTheLines (@visionfaded22) reported 37 minutes ago

  @ring are ya’ll having a system outage or something ? Your app is bugging out bad. Saying no subscription and the dates are all messed up. Have an active plan till 2027 but it’s not working or showing.

• 
  Geo_Traveler (@GTCMaverick) reported 39 minutes ago

  @therealDeFlock @ring @HomeDepot If it’s on private property and not owned by a government entity I have less of a problem with it since it is protecting private property. If on public property and “owned” by a city, county, etc. it is a violation of my rights and shouldn’t exist.

• 
  HeIsRightAgain𝕏 (@HeIsRightAgainX) reported 40 minutes ago

  There is nothing more insufferable than ordering @ring products, having the shipment arrive without the key component, calling customer service (apparently in SE Asia)...encountering an accent so thick it's not understandable (and I've traveled to SE Asia frequently on business), and trying to resolve the issue, being told the phone number on your profile is not in their system, and the phone number on your order (same number) is not in their system, but that the order number IS, but that is still not sufficiently identifiable. Thank God I recorded the call.

• 
  Mari Ricks (@EveMenace) reported 41 minutes ago

  @ring @FBI @FBIDirectorKash I recently experienced the loss of approximately four hours of surveillance footage. Because I pay for continuous recording, this interruption is concerning. The recording stopped unexpectedly, and your customer service department informed me that the issue was due to low internet connectivity. Please advise.

• 
  jimbo (@jimbojames1) reported 44 minutes ago

  @ring nothing to bring, your product is trash.

• 
  Awake Not Woke (@awakenotwoke71) reported 45 minutes ago

  @ring what is going on with your app? Active subscription till next year but not showing on the app. Done all troubleshooting with the AI on your website n still not working.

• 
  𝘊𝘢𝘳𝘳𝘪𝘦 🪬 (@aka_carrie) reported 51 minutes ago

  @hayes_wayne @ring I’m having this issue as well, it’s only started within the last 3 days, and I can see on here that other people have reported the same.

• 
  SoCalSquatter (@RealAlexT1) reported 52 minutes ago

  Has anybody ever noticed that @amazon deliveries don’t show up on your @Ring? They won’t ring the bell and somehow black out your camera…wtf @amazon ?

• 
  Sabrina Bucci (@sabucci_84) reported 54 minutes ago

  @eddy_3y4 @ring I had an app update yesterday on iPhone, version 5.107.1 it fixed the issue!

• 
  Dave (@djt81) reported 55 minutes ago

  @ring Don't want to advertise this but my doorbell doesn't pick up anything at all despite tinkering with the settings and several reboots it just doesn't register any movement at all, it's close to the wifi router so that's not the issue

• 
  LastRealOneLeft (@Rivirunthecity) reported 58 minutes ago

  @ring if I bought ya ****** *** cameras I shouldn’t have to pay to use them. The whole subscription to **** I already paid for is so ******* old fix up of just shut ******** down.

• 
  VAUGHAN (@VAUGHANutd) reported 59 minutes ago

  @ring I’m having trouble logging into my account on both the app and website. I keep getting a ‘406 Not Acceptable’ black page ONLY on the login page Please help