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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ring users through our website.
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Device Failure (29%)
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Online Features (21%)
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App Crashing (17%)
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Errors (13%)
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Website Down (11%)
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Sign in (10%)
Live Outage Map
The most recent Ring outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Slough |
App Crashing | |
| City of London |
Errors | |
 Port Orange |
Online Features | |
| Rochester |
App Crashing | |
| Kansas City |
Device Failure | |
| Waterford |
Device Failure |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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meat_popsicle
(@Matthew56825618) reported
@ring won't ring fails to elaborate on is that when their website is down you can't even access you ring dashboard. You cant check cams you cant reset passwords or switch from home to away.
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robert
(@roblittle80) reported
@ring hi since your app update in the uk today I can’t log in or use the app ... I have deleted and reinstalled still not working txt message verification won’t accept the number you guys send keeps saying failed
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William Pollina
(@WilliamPollina) reported
@ring multiple locations are not working. Is the system down in the north east?
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Jerry Valle
(@golosport) reported
@ring I keep getting streaming error on all my video cameras. For the last two hours?
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Kevin Mieszala
(@lqhnybear) reported
@ring Are you guys having issues right now? I can't sign in on the web and can't get a live view from my doorbell. Alerts are still working when someone presses the doorbell and I can still view recorded footage.
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Cass👽🛰
(@schmassidy) reported
Anyone else experiencing issues with @ring? Not sure if it’s the app. Doorbells are fully charged, WiFi is working great, but these doorbells are not working. #ring #RingDoorbell
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Stephen Hampe PhD
(@dr_sp_hampe) reported
@ring doorbell doesn't work UNLESS it can connect to your network (now down)? Given all the problems its had connecting to MY network, I'm looking at replacing the siding on my house to rid myself of ring.
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Jake
(@zendogpc) reported
@ring I am unable to log into the ring app with two factor authentication. Is there an issue with the service at this time?
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Ziggy Rockett
(@RockettZiggy) reported
@ring app said cant find location. Followed steps to remove and reload app. Two step verification on and says failed everytime i enter code. Now says unable to reset password. Is this a server issue?
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Adeana
(@uhDEANuh) reported
Ayo @ring you guys need to make an announcement or something instead of me having PTSD thinking my apartment was broken into again and having to read your response tweets.
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LA
(@lewaxel) reported
@DanHewitt_ @ring Oh yes. Phone cuts off. Chat saying they are aware and working to fix it. I can't even log in
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The Four Horsemen
(@The4HorseMenNWA) reported
@ring ring app is down.
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Nathan Timperley
(@lokust2501) reported
@ring new customer experience: downloaded the app. it failed to create an account repeatedly. finally got it created. it requires 2fa on every login I've tried 4 times and every time it fails on entering the 2fa code sent to my email Any reason to not send all of this back?
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Knvb2019
(@knvb2019) reported
@ring ring is screwed up not working
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Concerned
(@concernedofcan1) reported
@DanHewitt_ @ring Bit annoying that Ring neglect to mention that you need to check their server status in the “help” page that describes the “streaming error”...the page shows how it is all your network/internet fault, no mention that it could be them!
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Brent Taylor
(@BigNJN) reported
@ring @realgwilt Would your outage affect my router? I’ve been having problems with speed drops
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Benito Colombo
(@ColomboBenito) reported
@ring this downtime is unacceptable. I thought we paid to have cloud service. there is zero local connectivity to cameras and sensors when your cloud is down? Bad design.
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George
(@georgesWHU) reported
@Nubian_QT @ring Servers are down. Nothing Ring is working right across the UK today
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Questioning the wrongs...
(@DanHewitt_) reported
@rebelrouser29 @ring Internet connection can be temperamental too, just to warn you. I have 5 Eero Mesh to improve the connection of my broadband but still stating it is a bad signal!
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Mom to M&M 🇺🇸🇺🇸🇺🇸
(@Trumpvoter22) reported
@ring is your system down? Live view is not working?
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Amy June
(@amyjunesd) reported
@ring Your site and app are down.
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BigJoe
(@BigJoe_Gaming) reported
@ring your UK customer service phone number is not working !? On my second device now ( the hard wired one I could never get to work) so trying the battery one and that’s just giving me error code! Could someone please assist 🤯
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George
(@georgesWHU) reported
@RidinDaWooTrain @ring Looks like it is down right across the uk today
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Questioning the wrongs...
(@DanHewitt_) reported
@ceruleantwili @tamitam316 @ring More concerning about the leaked password issue email. I'm assuming someone has hacked their systems but unsure.
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H.K. 🇵🇰
(@HK_XXI) reported
@ring your systems are down in the UK. Sort it out bois
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Haim Simcha
(@StevenSchlecker) reported
@ring is there an outage? I cannot access my home or work ring device..
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Cass👽🛰
(@schmassidy) reported
@jessica54599486 @ring I just saw someone else’s tweet say there is a nationwide outage. So frustrating!
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ConservaTweet
(@C0nservaTweet) reported
@ring is totally down for hours now and no response but "aware & investigating"... Pretty lame performance for a "security" company. Think I'm changing over to @WyzeCam
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Dewey Wise
(@drumdork1952) reported
@ring ring is not working at all for me today does cold or rain have a effect ? Never did before for me
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David Correia Martins 🇵🇹🐏
(@DCMartins81) reported
@raheemyh @ring @ring_uk Im having the same problem, just installed it today, thought it was something ive done wrong. Just no access at all stating no connection