Is Ring down?
No problems detected
If you are having issues, please submit a report below.
Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ring users through our website.
-
Online Features (29%)
-
Device Failure (20%)
-
Sign in (19%)
-
App Crashing (15%)
-
Errors (10%)
-
Website Down (7%)
Live Outage Map
The most recent Ring outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 New York City |
Device Failure | |
| Commack |
Device Failure | |
 Kingston upon Hull |
Device Failure | |
| Chicago |
Device Failure | |
| Crystal Lake |
Online Features | |
| Prescott Valley |
Online Features |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
-
IcePax
(@IcePax42) reported
@ring It's affecting customers in 🇬🇧 as well. Please can we have an ETA on a fix (or an explanation of the fault ?)
-
Benjamin Fiset-D.
(@BennyDiamond) reported
@ring After a week an multiple promises made by Ring to resolve my issue, it's still not working. I'm removing my Ring devices and returning it to the store.
-
Mark Noble
(@noble_mark) reported
@strangestwitch @ring Totally agree with you. Seems amateur the way they have dealt with this outage.
-
~1
(@MrDeraney) reported
@ring Its astonishing how bad your Customer Service can be. 1 Hour on Hold, 45 Mins on Hold on Chat. For a Security Company.
-
Louise
(@Louise63544316) reported
@ring Is this affecting getting into the app I uninstalled to try and fix the issue but now is saying invalid email or password???!
-
theodore peek
(@EARL_EARLYMAN) reported
@ring I put my front door ring doorbell in set-up mode not knowing it was a service problem will I just be able to do the set-up again and be fine
-
@amys_bus_ticket 🌊#PaperBallots
(@amys_bus_ticket) reported
The sheer number of homes (+ *people, not able to monitor their home security) @Amazon @AWS #AmazonWebServices is currently putting in danger at the moment... #RING home security down. @RING should have built-in system redundancy & back-up failsafe in event of #AWS failure.
-
Mark
(@Mark19villa) reported
@charlieannecx @ring Network is down in uk
-
J masson
(@JMasson16) reported
@ring Now all I'm getting is ' there's a problem with your wi fi" @ring there's nothing wrong with my wi fi ... please get this sorted soon 🙏
-
Miss Havisham
(@beth_george44) reported
@ring @Trevor_GBDE @ring Not helpful because I don’t know what the statuses mean. What is “partial outage”? I couldn’t get my app to connect to my devices, I deleted and reinstalled the app and now I can’t login to the app at all. That’s not “partial”, that’s a FULL outage.
-
Doe Jouglas... Jets Anonymous 🇨🇺🇵🇷
(@End_Ur_life3) reported
Just got @ring products and already regretting it. Be better ring send emails or txt to customers instead of broadcasting to the Twitter world that systems were down. Thanks!
-
Sunday Phillips, Entrepreneur— Founder & CEO
(@SUNDAYPHILLIPS_) reported
@ring @OpenDuskToDawn Yes, the same problem @ring in FortLauderdale
-
Charles
(@Gremmin) reported
@ring For at least a week I've had issues connecting "this is taking longer than expected" right when someone is at the door.. By the time I connect, they are gone.. Fix your $hi7.
-
Barry 413 🍊 🏈 🏀🥊⛳
(@BarryMayoros) reported
@ring Had the same problem last month... not good ..
-
Myron Green II
(@MyronGII) reported
@ring When will this problem be fixed?
-
THEE Jocelyn
(@jet122179) reported
@ReneeRevelation @ring There is a AWS outage effecting many websites and apps.
-
The King
(@TheKingHasRisen) reported
@ring what’s going on ring? App down, can’t login, can’t see what’s going on outside my door. I got packages coming and I’m not about to get caught lacking
-
Mike Deprisco
(@DepriscoMike) reported
@GrandiPapi_ @ring Yes it says battles are dead just spinning. Ring is down
-
CONZ™
(@cdotconz) reported
@ring I can’t log in on my phone. I can’t log into my account online because verification code doesn’t work. Can you fix this?
-
Johnnie Houston Photography
(@jhoustonphoto1) reported
@ring Right, so I just purchased a Ring doorbell and got it installed yesterday. And now this outage? I'm seriously regretting buying one. Come on Ring/Amazon! Get your Sh%t together! folks rely on this product!
-
Di MCFC 💙🐝
(@BlueMist_CTID) reported
@ring Let's hope he's not come back to nick the car now whilst there's an outage eh 🙄
-
Dutchxarms
(@Dutchxarms) reported
@RZcorvidae @ring Its always something with ring lolz 100 a year for garbage
-
BUY BRITISH 🇬🇧& SUPPORT BRITISH JOBS🇬🇧
(@The_UK_NeedsYou) reported
@ring ????? Is your system down??? As I cannot log into my app nor change password
-
arthur
(@Mr_Finchmeister) reported
@ring Trash company. Only problems with your service.
-
Susie Sundberg 🇺🇸
(@SundbergSusie) reported
@ring If my Ring security cameras are not working and a crime is comitted at my home I will have to sue Ring
-
CONZ™
(@cdotconz) reported
@ring_uk @ring I can’t log in on my phone. I can’t log into my account online because verification code doesn’t work. Can you fix this?
-
hannah__
(@bella4664) reported
@PhoSimon @ring Dm @vaezil ASAP he help me solved my problem when I have similar issue with my locked account. His good and fast.
-
Liz Schunke
(@LSchunke_21) reported
@ring This is the first time I have dealt with an outage this bad. Couldn’t see my battery percentage, can’t get into device health, Logged out of my app, reset my phone, and now I can’t log back in. It will not verify my account. I can’t do anything. This is absolutely unacceptable.
-
Vick. P.
(@enigmatics92) reported
@ReneeRevelation @ring Same issue here.
-
dave garriott
(@davegarriott1) reported
@shanisilver @ring I am having the same Issue in Ky.