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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ring users through our website.
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Online Features (29%)
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Device Failure (21%)
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Sign in (18%)
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App Crashing (14%)
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Errors (10%)
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Website Down (8%)
Live Outage Map
The most recent Ring outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Bully |
Errors | |
| Bully |
Device Failure | |
 Stoke-on-Trent |
Device Failure | |
 Olean |
Device Failure | |
| Juneau |
Device Failure | |
| Barnsley |
Website Down |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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Paulina Sergot
(@PaulinaSergot) reported
@Ring Horrible customer service! Cannot return a lock that arrived broken. Wasted 30 min on the phone and got nowhere.
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Bruna
(@cris_endy) reported
@Diveboss164 @ring Dm @GirlsDailyNL ASAP he help me solved my problem when I have similar issue with my locked account. His good and fast.
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NeilinOregon
(@nlkolikof) reported
from
Beaverton, Oregon
@jonsaidstuff @ring Hope nothing bad happens in your neighborhood and every stays safe
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Hayley Ki-Ki Garner
(@hayleyg82) reported
@ring rang your helpline today after an issue with my doorbell. Himmit, the lady I spoke to was really lovely and got me back online really quickly, she was a great example of what you want but often don’t get in customer support 👍👍👍
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Angel
(@sdfashionista3) reported
@ring Poor hungry bear. Who’s bear is it with a tag on it’s ear? !
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Lou Swimmin
(@LilDontFollowMe) reported
@PkmnMstrKyle @ring Cause he gives a **** about someone other than himself
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Ron Esteban
(@bushwhack) reported
@ring There are door bells and cameras that support the standard. It’s possible. Your developers are either inept and incapable, your tech subpar and not strong enough or there’s a privacy issue and y’all are harvesting user data to sell and Homekit would stop it. Doesn’t look good 4 u
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Ricardo Mercardo
(@RicardoMercard1) reported
@ring you suck. straight garbage.
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Legally Black
(@Legalicious07) reported
@ring I just sent a DM. Please help me please!!!!!!!!!!!!!!!! I have spoken with your company at least 8 times about the exact same issue and it remains unresolved! I expect more from @Ring!
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Scott Whalen
(@whalenscott) reported
@ring No screenshot to take, enter new password and "An Error has occurred" flashes on the bottom of the screen. Fix your system.
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Single shot Katie
(@Katildo) reported
.@ring has terrible customer service 😭💔
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OhioJuris41
(@OhioJuris41) reported
@ring you having any sort of service outage or issues? I keep getting doorbell notifications that someone is ringing my doorbell but I’m unable to access any of the videos or live feed.
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𝔻𝕨𝕚𝕘𝕙𝕥 𝕐𝕠𝕦 𝕀𝕘𝕟𝕠𝕣𝕒𝕟𝕥 𝕊𝕝𝕦𝕥
(@Electric___Feel) reported
@ring is about to be on my **** list right next to @AshleyHomeStore
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🇺🇸Edward Seiler🇺🇸
(@cauzin_trouble) reported
@ring is there a way to keep my lenses clear on my spotlight cams. When it gets frosty out they get blurry. Can't see anyone steeling my **** at night. Just curious. Love the cameras too. Arlo can kiss it.
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Kerry Vogt
(@Diveboss164) reported
I would probably close my @Ring account if I could access it. I can't get in and @Ring support has been unable to help so far. Time to try the other guys!
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🧑🏽💻EP MEDIA 💻🎹🎥
(@EPMEDIACA) reported
@ring Oh but I’m the one who is trying to be the voice of reason and you take down every single one of my posts and I’m trying to show people of criminals in my neighborhood! What a lame company
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Sam🧢
(@THENEWWAM) reported
@PkmnMstrKyle @GordJohnson7 @ring Till the Pandemic dies down, at this point it’s not gonna get eradicated or near eradication cause dummies aren’t smart enough to protect themselves and their families
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TraderPaul04
(@Paul04Trader) reported
Hey @ring, your new app update just now has prevented me from accessing any of my devices. When I try to open a video it just says streaming error every time. I can access my cameras on your website just fine. Fix the iOS update, please.
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Legally Black
(@Legalicious07) reported
@ring - dealing with your customer service agents has been a complete nightmare! I need to speak to a supervisor who is a native English speaker because it has taken multiple calls and emails with multiple people who are simply not able to comprehend what is going on here!
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Luey 🌷 Roses
(@BigsbeBill) reported
@thors_joker @pumpkinlove36 @ring For real?!? ****, Imma sign up tomorrow...
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Neilthemusical_LIVE
(@ciderale) reported
@ring hi I have a ring spotlight camara with a solar charger. It is in full light 8 hours a day but will not charge my battery. Could I get help?
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CG’🌻
(@missycsg) reported
@ring Hi. My son has unfortunately broken the charger to charge the doorbell. Where can I purchase another one? I can’t find anywhere online. Thanks!
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Drew Ardaiz
(@DArdaiz) reported
@ring great customer service. Your tech Jericho answered my call and didn’t realize he did and I sat there for a few mins before he hung up on me. However he did call me back and tried to help me with my issue and couldn’t figure out how to fix my issue and hung up again.
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Tony B
(@toeknee216) reported
@lindseyrbhair @ring Let me know. I fix those all the time are work
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Adrian F
(@_adrianf_) reported
@brennen_mike @ring Experiencing the same issue on iOS as well. App will show notification but simply spins non-stop even though the video is being recorded and can be viewed afterwards. Tried logging out, deleting and reinstalling the app with zero luck? Any ETA for a fix?
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Patricio Reyes
(@Preyesruiz) reported
@ring when do you fix the problems with the app Android, we take months without solutions, Unacceptable!!
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🧑🏽💻EP MEDIA 💻🎹🎥
(@EPMEDIACA) reported
@ring You guys need to do something about this stupid post of every day in my neighborhood someone post that it is gunshots out here it is not it’s always backfire from a car or it’s fireworks I’m really tired of the constant spam meanwhile you take down my post all the time!!!!
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Chris Frank
(@Hoss_a_palooza) reported
High five to @ring for having a customer service dude named Jericho who after 6x of me explaining my problem & him not understanding what I was trying to convey just abruptly put me on hold until I gave up & hung up. Super great service! 👎🏻
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Fraser Lovatt
(@fraserlovatt) reported
@SimonLundLarsen @ring It’s one of their cameras. I have the doorbell, but I’m the worst person to ask - I’ve had it 18 months and had two visitors. Don’t have to charge it very often.
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Jay pichardo
(@JayPichardo) reported
Amazon needs to get rid of the @blinkforhome app and let @ring handle it. The Blink app sucks so bad.