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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ring users through our website.
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Device Failure (29%)
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Online Features (21%)
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App Crashing (15%)
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Errors (14%)
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Website Down (11%)
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Sign in (9%)
Live Outage Map
The most recent Ring outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Kansas City |
Device Failure | |
| Waterford |
Device Failure | |
 Frankfurt am Main |
Online Features | |
 Bristol |
Errors | |
| Willimantic |
Device Failure | |
| Huntley |
Errors |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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_TheYashi_
(@YASH5150) reported
So it's been a couple of days bow @ring since the outage and nothing here has been resolved. Devices still offline, no matter how many times I reboot. Time to dump this chime.
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Sarah Gilmour
(@happyg82) reported
@ring Hi I am having problems viewing videos from a few days ago. Can you please help
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Powell
(@Skysmom76) reported
@ring can you please have someone contact me. Got the 2 new cameras you sent and they are not working either! This is absolutely depressing!
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constantlearner
(@constantlearne1) reported
@ring Ring doesn’t want continued business. There is no live chat. The plan says I have one day before protection ends and the instructions to sign up for the top level protection plan is the road to nowhere. There is no MY PLANS button to check. Improve your online help!!
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Jackeddaniels13
(@jackeddaniels13) reported
@rbmattson @ring I’m also having the same problem. It records when it wants to and when you need it to it doesn’t. I’ve contacted them multiple times and they just ignore me. Horrible costumer service I’m beyond pissed off.
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James Lyons
(@HamezLyons) reported
from
Firhouse, Leinster
@ring @alishaw_ @alexfalcpops Are you having another outage? My bell/camera haven’t worked in 2 hours
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LOM
(@lisaOM26) reported
@ring when my ring doorbell (battery operated) is pressed, I can hear it via the ring chime. Can you help?
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Matthew Chambers
(@chamberslmugolf) reported
@ring just on hold for 45 min and you hung up on me. Thanks for your help.
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🔑🦚 Roselynn Locks 🦚🔑
(@RoselynnLocks) reported
@_Weety_ @ring Mine is still not working correctly. I was going to set it back up and the app and the camera’s WiFi won’t work for me to re-connect it.
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Four Seasons African Angel
(@DuchessCadbury) reported
Been on hold for almost an hour trying to get a replacement peephole camera that I just received last night because the connector cable was broken @ring.
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Craig Adams
(@A51UK) reported
@ring @amazon @awscloud I really like Ring doorbell but it still need some work with problem of big delay and miss notification. it have been getting worst in the last two weeks. #RINGBELL #ring #Amazon
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Paula Blay
(@polb74) reported
@ring ring doorbell not working again. Chime doesn’t sound and no notifications. Happens several times a week. I’ve missed deliveries because of it. Not fit for purpose.
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j o r d a n
(@jordanniner_) reported
Petition for @ring to stop their adverts with the doorbell so that my dog doesn't lose his **** every time it comes on 🥴
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kevin zanin
(@zanin_kevin) reported
@ring I just waited on the phone to be connected with someone for 40 mins and I was hung up on. I switched phones and need to access my app ASAP please help!
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Jackeddaniels13
(@jackeddaniels13) reported
@pax1mus @ring Mine’s hardwired and the battery dies after then before it was just running off the battery, but even that is terrible.
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Jackeddaniels13
(@jackeddaniels13) reported
@ring terrible costumer service. Their product does not work correctly and after years of contacting them about it they have done nothing. They can’t even get back to me when I have a scheduled email appointment with them!
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Nicky Ramone
(@NickyRamone) reported
@ring I've just been moved to tears by the radio ad about Matt whose house was bugled and his children turned upside down in their rooms and I want to contact him to send him money from a crowd funder I have started. Please help. Thank you
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Peter Wilkin
(@_Weety_) reported
@ring are there issues again today? App inaccessible Devices being reported offline Website not accessible
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Dallas Taylor
(@d_llas) reported
At this point, I have to *call* Ring or jump through more hoops by downloading the app... but only with a device I've previously used?! I feel like I'm being trolled at this point. @ring - please unsubscribe me from your email list and fix your unsubscribe button. 🙏
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Me
(@gavbedford) reported
@ring I cleaned it today and still the same issue can you advise?
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Brandon
(@iamphatboy86) reported
@ring What a joke! I sent a DM and they literally told me the same thing I knew and still haven't refunded my account for UNAUTHORIZED charges. Furthermore, instead of resolving anything they only requested a DM to avoid bad publicity instead of providing legitimate customer service!
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momma hess
(@momma_hess) reported
I f@&@ring hate bad dreams
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Emily Ul
(@emilyul) reported
@ring hello! My stick up cam is charged but hasn’t been “online” since 11/24. I know there has been an outage. Any updates? Thx!
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Jackeddaniels13
(@jackeddaniels13) reported
@ring @ericyo When will you guys be contacting me about my issue with my ring doorbell? Why as a costumer am I chasing you guys around? This is completely unacceptable
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Metal John Solid
(@Metal_JohnSolid) reported
@JtheRockHobbyt @CenturyLink @ring And I’m sorry but is it wrong for us to ask them to knock on the door we’re not asking them to come in the house we’re asking to know someone is in our yard. To maybe I don’t know make sure the problem is fixed before they leave.
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Damien
(@redsash1993) reported
@ring trying to redeem free faceplate but your system is trying to charge me for freight. Also need a 1/4 inch drill bit (metric in Australia). Spoke with on of your people - he could not help. You have shut down email support - please help!
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Maru
(@Maru39299683) reported
@ring @alexa99 Can you please fix the issue first?
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Ashley Harshak
(@aharshak) reported
@ring spent 1 hr on security cam and over 1 hr on phone. No help. Need to go. Told need to ring again and wait in line. #poorcustomerservice #RINGBELL #ring and spent way too much for nothing
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Lovely
(@Mz_nicole27) reported
@ring My ring app is still not working!!!! Horrible service day 3
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Larry Gineker
(@LarryGineker1) reported
@ring Down again ....