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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ring users through our website.
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Online Features (29%)
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Device Failure (20%)
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Sign in (19%)
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App Crashing (15%)
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Errors (10%)
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Website Down (7%)
Live Outage Map
The most recent Ring outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 New York City |
Device Failure | |
| Commack |
Device Failure | |
 Kingston upon Hull |
Device Failure | |
| Chicago |
Device Failure | |
| Crystal Lake |
Online Features | |
| Prescott Valley |
Online Features |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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Michael Disilvestre
(@MikeyD7281) reported
@ring My alarm and ring bridge cycling offline and online all morning. Sounds like a server outage.
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Taimon R. Turner
(@TaimonT717) reported
@LauraOdelius @ring It was even worst for us! We didnt even get a call! Got a message that the police were coming. My emergency contact called me and asked if we were ok. Panel would not turn off. App would not work! Dog was barking! Im definitely switching!
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Empress36
(@rah_rah81) reported
@ILiv4Tondy @ring None of my devices have been working since yesterday. Tried rebooting router, unplugging chime pro, still not working.
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John C-Note
(@thabookofjohn) reported
@Shelby_ville @ring Glad I could help. Years ago I sold and installed alarm systems.
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MikeyMikeStar
(@MikeyMikeStar) reported
@ring My Ring Doorbell live dashboard view is no longer working, is ring doorbell down? I called support and they said it no longer works on a PC desktop/Goggle and to use my phone, strange as it was working approximately one hour ago. Also very rude and hard to understand.
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Sam Ryan
(@Sam_R_Ryan18) reported
@ring The automatic reply doesn’t help and your tech support doesn’t either. Had the alarm going off for two hours.
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jack johnson
(@shaqaun1) reported
@ring God this app is so dog ****. Can’t access any of my live feeds from my computer, only sometimes on my phone. I’ve got a gig internet, so that’s not the issue, all cameras say good connection. I can see the camera on my ******* phone, but not my computer.
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Sam Ryan
(@Sam_R_Ryan18) reported
@ring this is ridiculous. We will be getting rid of ring, it’s more of a headache then a help. We cant disarm our alarm.
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Limahl Rendel
(@mrcaptable) reported
@ring are your servers still down today. Cameras are currently dead, won't reset and app saying offline, customer service chat not working, please help !!!!!
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Justin
(@JustinBTweetin_) reported
@Shelby_ville @ring SimpliSafe is also kinda trash and I have been debating switching to Ring 😭
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Dr Laura Odelius
(@LauraOdelius) reported
@TaimonT717 @ring So stressful. Nothing worked, app or panel. We finally opened the door thinking maybe it was fully offline—but NO! And then WHILE the (LOUD!!!!!) alarm was going off, we got an automated call from Ring with a long message, call back number & confirmation code to provide. 😭
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Damien Upworth 🍊
(@DamienUpworth) reported
@ring hi, can’t access Live View for my three cameras via two different computers and two different browsers. App on phone works fine for Live View currently - known problem?
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gaz
(@gazroach1) reported
@ring My ring has been down all day
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Dylan Arlaus
(@DylanArlaus1) reported
@ring How about y’all fix your damn app and actually let people use the fkn alarm system ?
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Sam
(@Scselig1) reported
@blacknet101 @ring Website down too
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Jon Brach
(@Brach2Brach) reported
@ring It sure is turned on, so you think I’m an idiot? ;”due to the malfunctioning of your device through no fault of my own I have a broken landscape light and no evidence of the kids who did it
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Sam
(@Scselig1) reported
@21ScatPack @ring Their whole system is offline
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finegodmother
(@finegodmother) reported
@Shelby_ville @ring whatever you do, don’t switch to @VivintHome. they are also terrible.
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La Femme Nakia
(@SidthaKid) reported
@Shelby_ville @ring Aww man. I hope they fix ******** up soon.
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🛒BRIBE-RESISTANT⛺️REPEAL 41.18🏳️BLM🖤
(@RoofLesser) reported
accepted as a fine substitute to no questioning. It makes us ALL unable to redeem our housing vouchers when the common opinion among landlords is that we would be terrible tenants, & curses us to deteriorate + be exploited on “Streets of Shame”, @ring app Neighbors, etc. I had
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Stefan Del Gaudio
(@ChiefStief) reported
@ring I was told by a supervisor that nothing can be done further. I doubt there is anything that can be done at this point and I’m afraid to waste any additional time with no resolution to my issue
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Just a chick 🐥tweeting
(@KristineAz) reported
That’s it. I’ve been using @ring since 2015 or so, got my mom using #Ring too, but now they’re just as apathetic as a tech co could be. Won’t let you talk to a person, unhelpful, dishonest, & been dealing w/same issue for 2YRS! When they 1st started they were nice. No longer.
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Stefan Del Gaudio
(@ChiefStief) reported
@ring I was sent a 2015 model instead of the 2020 model I paid for. Been waiting 3 weeks for this issue to be resolved. I am currently paying over a $150 for this so called express replacement service.
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jack johnson
(@shaqaun1) reported
@ring Thank god I bought these from Costco, im returning these right now. 5 cameras and all garbage.
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Backwood Jody
(@_MickeyBandz_) reported
@Shelby_ville @ring Yeah I had it. Had some troubleshooting problems. No help. Then the lady had the nerve to say change products. So I did
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CK
(@HustleNStops) reported
@TwittahSUXX @ring So you had this issue today too?
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UGA National Champs 🐶❤️🖤
(@Shelby_ville) reported
Just know @ring is trash y’all. No support. No help. Don’t do it. Go with SimpliSafe or whatever.
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Pai Hsu
(@paihsu) reported
@ring Starting yesterday Live View from my web browser stopped working. Live View from the web browser is quite a convenient feature, please fix it.
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CK
(@HustleNStops) reported
@gckitty23 @ring Had the same problem this morning. Randomly works now
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Tondy Gallant
(@ILiv4Tondy) reported
@ring is there an outage? My ring hasn’t been working all day! Please fix! Anyone else experiencing this??