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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ring users through our website.
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Device Failure (24%)
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Online Features (20%)
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Errors (16%)
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App Crashing (15%)
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Website Down (15%)
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Sign in (10%)
Live Outage Map
The most recent Ring outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Velbert |
Errors | |
 Birmingham |
Online Features | |
 Mumbai |
Online Features | |
| Lewes |
Device Failure | |
| Jersey City |
Website Down | |
 Northampton |
App Crashing |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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Tyler J. Kinsell
(@tylerjkinsell) reported
@ring @BilbaoBaresi I’m having the same problem here in the United States.
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Deepak
(@DMaztermind) reported
@ring if the services are down, an email letting people know is the least you could do.
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Ian Parnaby
(@iparnaby) reported
@ring Cant connect to camera but also keep getting notifications to say the battery needs charging but it didnt need it this morning, is this part of the issue?
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PoloPlayer954
(@dboy606954) reported
@ring Fix the dam issue this **** been going on al day I can’t see my cameras !
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Coombzy
(@MrCoombzy) reported
@jhoustonphoto1 @ring They do but honestly it isn't Rings fault, Amazon services are down across the board including funnily enough some Disney services run on the Amazon Web Service.
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Rosey
(@sweetboioi) reported
@ring @GrandiPapi_ ETA for a fix?
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Coombzy
(@MrCoombzy) reported
@_vityas @wyomingamy @ring They have the phone numbers and emails of customers, emailing or texting about an outage is better than publicly announcing it on Twitter.
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Mister Fareezy©™
(@Fareezy1986) reported
@BethVerensky @ring I will certainly try such a shitter still not working
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Tom Pham
(@Tom_303_) reported
@ring So I was told that AWS had an outage. Ring, Alexa, Disney Plus, and lots of other apps.
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Luciana Nemes
(@Luciana__Nemes) reported
Dear @ring The app is down today and I'm not home, really needed to access my camera today. This is no ok! I hope it's still recording any motion. If the people coming in my apt steals anything that's on you guys!
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Tiffany Dev Gonzalez
(@Cerna_Family) reported
@ring I thought it was my online service for a second their into I reboot everything.. I hope this get fix soon.
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Mommag
(@gspunky245) reported
@GrandiPapi_ @ring My app not working
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Candice
(@Candicejaeci2) reported
@jo_but1er @Fionawong961 @ring I'm logged in now. However, I had to use my wifi to log in. Still says connection error but at least I'm in lol
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alex
(@alexglimco) reported
@pravinpatel61 @ring @strangestwitch Amazon Web Services are down effecting many companies. My professors can’t even access grades today. This issue isn’t specific to ring… Google is free
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Tom Pham
(@Tom_303_) reported
@ring So I was told that AWS is down. Ring is down along with most of the fast food apps such as Mcd, BK, Wendy's.
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WCarter him him & her momma
(@yupitsmewfb) reported
@Tinamac1961Tina @ring No. That’s not working either I just tried it.
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Rob Sayer
(@rob_sayer) reported
@ring Unacceptable- ‘always home’ what a joke. Not a cheap service and then it goes down with no eta on coming back.
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Benny From Metro
(@BennyFromMetro) reported
from
Philadelphia, Pennsylvania
@noahmooray @TMobileGear And with my luck @ring app is down, didnt get notified of motion, a ring, and also can't see who took the package
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⚜️ Judy Thorn ⚜️
(@jbt70094) reported
@resisthaters @ring Apparently Amazon Web Services is down. My Ring camera hasn’t worked last 2-3 hours
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Shannon
(@scbeque_2) reported
@ring Next I should check Twitter before screaming at Spectrum for my wifi not working. Bad time for Ring to go down that's for sure
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Di MCFC 💙🐝
(@BlueMist_CTID) reported
@ring Any ETA on this outage yet? Been a few hours now
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Ian Parnaby
(@iparnaby) reported
@ring Im called ian and no this has only happened since your outage, had 50%+ of battery this morning now tonight getting notifications to say battery needs charging and have no connectivity to my ring doorbell
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Stoney
(@Stoney38788507) reported
@ring "interruption" is not something that goes on for this many hours. thank you for the link but it now states "degraded Performance" which is still an outage for us we have no service
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WCarter him him & her momma
(@yupitsmewfb) reported
@ring Shouldn’t @ring have sent an email or text to it’s customers informing them of the outage! Not everyone has Twitter
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Dr. Mantis Toboggan
(@Mantist68342602) reported
@ring Fix the damn service. It has been hours now. Get your shot together!!!!!
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SrSoul
(@resisthaters) reported
@ring is there an outage? I have 5 cameras and none are working. What is going on?
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PoloPlayer954
(@dboy606954) reported
@ring WHat type of bs is this fix the damn cameras shits not loading
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Thomas Wallace
(@twallace1981) reported
@ring You going to be doing refunds for this poor service??
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WCarter him him & her momma
(@yupitsmewfb) reported
Will everyone affected by this outage be receiving a free month OR TWO of service @ring what’s this use of security cameras that are not very secure?
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Brandon
(@BrandonSC803) reported
@ring Good thing it wasn’t during the outage y’all are having all day today. Could’ve been a lot worse situation. Unacceptable.