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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ring users through our website.
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Online Features (29%)
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Device Failure (21%)
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Sign in (18%)
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App Crashing (15%)
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Errors (10%)
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Website Down (7%)
Live Outage Map
The most recent Ring outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 San Diego |
Device Failure | |
 Toronto |
App Crashing | |
| Cumming |
Device Failure | |
 Islington |
Online Features | |
| New York City |
Device Failure | |
| Commack |
Device Failure |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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pui
(@plr0615) reported
@ring is the site down? I can’t even login the app or on the site.
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Rick DeVries
(@lookupward) reported
@ring sent a DM already, cannot login to website on laptop browser, app not working either
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Colin Campion
(@ColinCampion) reported
@ring any advice. I called today saying the person detection was not working on the filter. I was told it is probably a feature coming on the future. When I get home it now works but I get no notifications. Nothing has changed and all devices do not notify. Help
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D Brown
(@DBrown97640147) reported
@ring I believe someone got in. Used you to get in for baldwinsville NY. I need 24 hours not right for the maintenance man thieve to get in
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Mike
(@mike_munns) reported
@ring my doorbell doesn't make the notification sound outside when pressed, is it broken?
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lobster711
(@lobster7111) reported
Kudos to the @ring security team for making it more difficult for someone to login to another device. You have come a long way over the past 2-3 years! Now let’s add the hardware 2FA support
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J D
(@ghostbuster9999) reported
@ring Another week goes by with no help. This time, I get a form response about a completely different issue than what I’m experiencing. Now I’m being ghosted. I’ve been patiently waiting for help since November but the ignoring continues. Does Ring actually care about my security?
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Kimminy
(@Kimminy4) reported
@SANJOSEMAILMAN @ring Let me fix it for you with this knife. I’ll just put a small hole in the other three and then all your tires will be the same. You’ll be good to go.
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Dave Dempsey
(@ExitWithCode0) reported
@InvalidBinding @ring Or give you the option to go all out and run a power cable? the trouble is amazon will be grabbing all this data too and it's probably a bit too much even for them
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Pseudo-Chaotic
(@PseudoChaos) reported
@SANJOSEMAILMAN @ring I invite him in and tell him the jack is in the basement. When he goes down the stairs, I close the door and shout, "I don't have a basement!" At that point, the basement, the door, and Johnson cease to have ever existed, and life improves.
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Saruvan
(@SaruvanTheWhite) reported
@SANJOSEMAILMAN @ring “I can help, but I’m going to need to go place a few calls first.”
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Stuart Moore
(@kyber) reported
from
Telford and Wrekin, England
@ring I've left it for a few days and now can login again. I've not changed anything. Will contact you if it happens again.
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Hockey SZN Cannon
(@CannoKolb) reported
from
Las Vegas, Nevada
@ring your system is flawed. I should not have to physically reboot every one of our devices just to change the wifi connection. Fix your dumb products.
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David Pattee
(@dvdpattee) reported
@SANJOSEMAILMAN @ring I would offer any help I can. I'm not an *******. Doesn't mean I don't think he is putrid.
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CJ
(@Spacegirl56) reported
@SANJOSEMAILMAN @ring That his tire isn’t flat, it’s just the air & the road conspiring to make the tire look bad.
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oscarin1981
(@Oscarv562) reported
@ring Hello, I tried calling you guys regarding this request but to no avail. I know that there is only 60 days history on the ring app. I really would like access to the 62nd day. It would be the last video I would have on my father before he passed away. Can you help me out
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Sam
(@scselig) reported
Is @ring down? #ringalarm
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Kyro
(@Kyro93955509) reported
@ring i sent a dm about an issue im having
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Vickie
(@ProudDakotasMom) reported
@SANJOSEMAILMAN @ring To bad hitchhike!
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Jon Litton
(@Firemailwv) reported
@ring since you apparently did a software update, my ring will not stop sending alerts. I have adjusted all I know to adjust. It’s going in the trash if I can’t get it to stop. Help
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Kyro
(@Kyro93955509) reported
@ring I sent a dm about an issue I'm having
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Simon Jacobs
(@SimonJacobs) reported
The genius of @ring support. Going through the motions looking like you are helping- but actually no help at all. Problem persists. Support disinterested. Useless.
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D Brown
(@DBrown97640147) reported
@ring here we go again. Someone broke in and stole my frozen piece of chicken I took out of the freezer. It’s getting bad. @twitter
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Luke Turner
(@SharpshootLuke) reported
Is @ring down again? Don't seem to be able to connect to my doorbell...
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Paymon Farazi
(@paymonfarazi) reported
Through trial and error and a data sharing partnership with @nlaible @JenniferLaible I’ve learned that the Ring doorbell doesn’t get adequate power at less than 30 degrees... @ring can you help us with a fix?
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burghfaninkc
(@burghfaninkc) reported
@ring need support, cannot log in using iPad but can using iPhone Help?
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kayr7
(@kayr71) reported
@ring does it make sense to use a ring floodlight on a two story house on the roof looking down a slope plot?
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Shelly
(@shellythorne) reported
@ring I have been waiting for an adapter for a alarm base unit (for a 1 mth old unit) sent to me by your support team 3 weeks ago, still in transit. Have made several calls and just told to wait. #unhappycustomer #noalarm please help. I am paying for alarm service I can't use.
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Stevie Armani
(@steviearmani) reported
@ring hello. Door bell says its offline and not capturing video. Thumbnail seems to be live. Its still activating through motion detection. But Live Feeds are not available.
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Yannick®™🇺🇳😷
(@Yaberski) reported
Happy with @ring Doorbell broke 2 days ago, bad connection between batterypack and doorbell. After professional troubleshooting by their helpdesk, received a new device today! What a service!!! 👍💪