Ring status: device issues and outage reports
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Problems in the last 24 hours
The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ring users through our website.
- Device Failure (55%)
- Online Features (23%)
- App Crashing (9%)
- Sign in (5%)
- Website Down (5%)
- Errors (5%)
Live Outage Map
The most recent Ring outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Port Orchard
|
Online Features | 2 days ago |
 Morecambe
|
Device Failure | 28 days ago |
|
Greeley
|
Errors | 1 month ago |
|
London
|
Device Failure | 1 month ago |
|
Manchester
|
Device Failure | 1 month ago |
|
Romeoville
|
Device Failure | 1 month ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
-
LastRealOneLeft (@Rivirunthecity) reported@ring if I bought ya ****** *** cameras I shouldn’t have to pay to use them. The whole subscription to **** I already paid for is so ******* old fix up of just shut ******** down.
-
yama 🍀💚🐯🌱🇭🇰💙🔆🤟🏻 (@yaamacy) reported@ring the video description worked fine during the trial period, but it doesn’t work after I subscribed the Ring Pro plan. I had already done what your online chat suggested but it’s still not working, it’s too frustrating, please advise, thanks.
-
Barry Harding (@BazzaHards) reported@ring not impressed with your customer service 😡 You send me a faulty product, can’t resolve the issue despite 5 phone calls (kept getting disconnected by you), then I have all of the inconvenience of sending faulty bit back BEFORE you send me a replacement ! Shocking 🤷🏻😡😡
-
D (@thrillingd) reported@end3of6days9 @ring Recently alerted me of a missing small dog, then pops up a recent clip of me in my backyard with my dog saying this could be the missing dog… not cool at all and I did not sign up for AI learning with my own cameras. How do I disable this ****?
-
East Austin Zaddy (@El_Jefe_Mayor) reportedIt’s probably just me but Is @ring a piece of ****?
-
Mohaaa (@Mohhaaa95) reported@ring No mobile push notifications on any device (Android + iOS). Web notifs work fine, videos record OK. Tried: logout/login, reinstall, all settings checked. Support refuses to escalate. Server-side push token issue. Please help.
-
ITDUDE F.E.L.L.A (@The_Real_ITDUDE) reported@esx1422 @NETGEAR @ring Nah, it's been going on for ages. Check the reddit thread. I linked. It's a false positive, but no one is bothered enough to fix it.
-
Strewth ❤️🤍🖤 (@Strewth10) reported@ring Hi Australian here. You’re advertising here. Bad idea. We know you. Zero chance of installing your spyware here. And if I see a friend with your stuff I’ll tell them what you do.
-
Dr. Kevin O'Mara (@achskomara) reported@ring help!
-
Sabrina Bucci (@sabucci_84) reported@drjeanne09 @ring I had an app update yesterday on iPhone, version 5.107.1 it fixed the issue!
-
The New Release Guy (@moviesplusgames) reported@ring Not trying to jump the gun but it's funny how those employees had such good access, and then my neighbors just happen to know all the blind spots in my cameras and ****. Just makes you wonder. Idk. Maybe there's some other way they can tell **** like that.
-
Sabrina Bucci (@sabucci_84) reported@eddy_3y4 @ring I had an app update yesterday on iPhone, version 5.107.1 it fixed the issue!
-
Lisa M (@higgs_623) reported@ring Just replaced my spotlight camera that just quit with/newer model—it’s terrible. Why did you change design of the battery door to a twist instead of keeping the button drop down door!! It’s a real pain to get off & back on. And you changed to mount so I can’t use that 🤬
-
Scooter Ames (@scooter_ames) reported@ring #Ring customer support is the absolute uckfing WORST!
-
ALAN MASON 👨💻 (@Alan_nerd1) reported@kirstmichellle @ring Send me a DM for help
-
Tommy Shane (@_TommyShane_) reported@ring customer service is terrible. Bought a new device only for it to stop working under less than a year. They send a refurbished one that stops working and the best they can do is advise us to purchase a new one and offer us “25% off” #trash
-
SilkyMule (@silkymule11) reported**** you @ring and your stupid *** products
-
Harish Gundecha (@HarryGundecha) reported@ring Unfortunately the customer support agent had no additional information for the delay in processing the order nor did he give me any option to escalate this issue
-
Scotty J (@Its34Again) reportedDay 15 of asking .@ring to address the iOS widget issue and despite all the promises NOTHING has been done. They just don’t care, do they!
-
Alexi atherton (@Alexi2088) reported@ring Three calls. Three different advisers. Around 25 minutes on each call. Three terminated calls before my issue was resolved. That’s over an hour of my time wasted with nothing to show for it. Easily some of the worst customer service I’ve ever experienced.
-
ItsMike (@ItsMikeTwitch) reported@NataleeAnn92 @ring I'm having the exact same issue, every single morning for the past week I'm waking up to a notification from 2-3am saying it's offline. Literally never reconnects 🙄 @ring please advise ASAP, I'd rather not be spending £5 a month on a device that doesn't work...
-
Shane Marshall (@semarshall2007) reportedPiece of **** @ring can’t event ******* record any ******* thing worth using unless it’s for there ******* use.
-
Mark Fisher (@fisher1021) reported@ring so upset with your terrible camera/doorbell im about to go all wyze
-
FACELESS SHEIN INFLUENCER (@sheininfluencer) reported@ring TERRIBLE SERVICE, SEND MY ORDER!!!
-
Sabrina Bucci (@sabucci_84) reported@Roentgenguy @ring I had an app update yesterday on iPhone, version 5.107.1 it fixed the issue!
-
Adam Wells (@ihthrs33) reported@ring THE WORST SERVICE EVER> DO NOT BUY THIS PRODUCT IS ABSOLUTE TRASH
-
Maze (@MAZEHUD) reported@ring failed to resolve the problem with my device and ignored my attempts to contact them through their available support channels. As a result, I pursued my statutory consumer rights through the retailer, which ultimately led to a full refund. I encourage you to do the same!
-
Roland 🛸 Burnem (@RolandBurnem) reported@excel_ranger @ring Eat **** you pathetic karen.
-
Sally (@TalkWithSally) reported@ProjectChaney @ring I took mine down years ago.
-
GOPmom (@lisadolgos) reported@ring worst customer service. Spent over $500 on cameras and a doorbell. I never received the doorbell, even though UPS says it was delivered. Spent an hour on the phone to get them to agree to send a replacement. Have yet to receive it.