Is Ring down?
No problems detected
If you are having issues, please submit a report below.
Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ring users through our website.
-
Device Failure (31%)
-
Online Features (19%)
-
App Crashing (16%)
-
Errors (16%)
-
Website Down (11%)
-
Sign in (7%)
Live Outage Map
The most recent Ring outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Everett |
Device Failure | |
| Colorado Springs |
Online Features | |
| Bend |
Device Failure | |
| New York City |
Device Failure | |
| Bath |
Online Features | |
| Los Angeles |
Device Failure |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
-
sydney | BLM🥀
(@lgbtqsyd) reported
Why ******** is @ring sponsoring **** heads like Ben Shapiro???
-
Justin Smith
(@judsmith567) reported
@ring I just called your customer service in regards to an issue that I have with our Pro 2 doorbell. Amani refused to honor your 1-year limited warranty & hung up on me. I hope this is not the customer service that you always give. I will be making a complaint with the BBB
-
Sam
(@Sam35656762) reported
Hey @ring I had a medical emergency and needed help, so I pressed the help button on my keypad... Thankfully, I also called an ambulance myself. I'm shocked to learn the "help buttons" on the keypad are useless without a paid subscription. Why?
-
Louise McLoughlin
(@grumpyolwoman) reported
@ring outside motion sensor emitting continuous high pitched noise - NOT. The siren. I’ve removed device reinstalled, updated software. HELP!
-
Call me Kool
(@KoolNupe03) reported
@ring since the last update my doorbell camera hasn’t worked right, if someone breaks down my front door and I can’t get a video of them what are y’all going to do cause I pay money for it to work and it’s not working?
-
Paul Tipping Tattoo
(@TippingTattoo) reported
@ring how are your product so bad. Never work properly, waste of money. Don’t buy their products.
-
Vickie
(@Vic_kieS) reported
How is it possible that there is always a 45 minute wait to speak with @ring customer service? My device has been down since 8/22 - can't get anyone to pick up.
-
Louise McLoughlin
(@grumpyolwoman) reported
@ring I called the help@line and they answered my problem
-
George Pemble-Vincent
(@CRO_Somerset) reported
from
Wookey, England
@ring is your service down?, all my ring devices have disappeared from my app.
-
jim lanham
(@jimlanham) reported
from
Joliet, Illinois
@ring "dm us and we can resolve this issue" @ring doesnt answer or even read DM on either platform
-
Andrew Smith
(@AndrewSmithNews) reported
from
Indianapolis, Indiana
According to the @AESIndiana outage map and the @ring
-
Scott Smith
(@Scott_B_Smith) reported
@ring I just spent 30 mins with support diagnosing that 2 of my solar pathlight batteries are bad. Instead of mailing new batteries, your team says they have to send 2 new pathlights (and I have to ship 2 back). This is bad for the customer, the environment, and costly to Ring!
-
Elizabeth Fairleigh
(@efairleigh) reported
9/12 call @Ring because not getting emails from Ring to reset pswd - service person insists I need to verify my device by unscrewing devise off front door to give the MAC ID - #wtf? discover it on my own on the charger - - Ask for a manager who is N/A - @Ring service sucks.
-
Cinda
(@CindablockBITTT) reported
@ring it's getting old to try to live view and u can't even do that with literally the best internet lmfao, need to change this **** asap
-
lindia
(@magenblu25) reported
@ring terrible customer support, waiting for 2 hours for the woman to tell me "do whatever you want"
-
Paul Tipping Tattoo
(@TippingTattoo) reported
@ring Tried to fix my terrible ring products that NEVER work properly
-
nameless️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️
(@S8X) reported
@ring and no i would not like any customer support i simply want you to go **** yourself
-
sarah smith
(@sarahsm99668301) reported
@ring the tracking numbers on your "order" page on the website does NOT WORK. It's a bogus tracking number. TERRIBLE CUSTOMER SERVICE
-
mickey
(@mas4216) reported
@ring I’m thinking you’re having a server issue. I can’t view videos after 4:30
-
NB2
(@nb2steezy) reported
@ring I’m having issues connecting to my doorbell. It says streaming error. It was working fine yesterday. Help please.
-
Vaxxed and Waxed
(@SweetSting_) reported
.@ring is piss poor. No reason I should have to buy a complete new device because of a simple cable. Subscription canceled as well. Anyone have any alternative suggestions?
-
Josh Schroeder
(@JoshSchroeder89) reported
@ring There appears to be an issue with your server. Recordings are not appearing since 4 PM EST today
-
عبدالله
(@A35148570) reported
@ring I couldn't find any option to rotate my stick up cam. Can you please help
-
Revenge of tha Nerd
(@N3rd_Karma) reported
@ring A great response at this point would have been to accept accountability and issue my refund. However, more attempts to evade responsibility were made.
-
Andrew MacMillan 🏴
(@AndrewMacMiIIan) reported
@ring I seem to be having this issue again, however it’s not showing as a fault via your status page. Can you please let me know if this is a current problem you are aware of?
-
nameless️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️
(@S8X) reported
hey @ring you guys make the worst products ever my iphone cant even connect to the camera's setup connection 90% of the time and the support page for it is a ******* joke
-
Emma Gulotta
(@Emma1791) reported
@ring shocking customer service! A couple of months ago I had to replace my doorbell due to a malfunction but literally a month out of warranty. Just been told my backyard cam needs replacing due to known hardware issue. A brand with no morals, customer value or trust & quality!
-
Marcin Rogowski
(@djrogal) reported
No more @ring devices!!! Poor custommer services and no warranty!!!
-
beachmom
(@lilangelsmom121) reported
@ring I have been unable to access any recordings on my ring since 4 o’clock this afternoon. Is there a problem?
-
Call me Kool
(@KoolNupe03) reported
@ring when since the last update my doorbell camera hasn’t worked right, if someone breaks done my front door and I can’t get a video of them what are y’all going to do cause I pay money for it to work and it’s not working?