Ring status: device issues and outage reports
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Full Outage Map
Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Problems in the last 24 hours
The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ring users through our website.
- Device Failure (50%)
- Online Features (25%)
- Sign in (6%)
- App Crashing (6%)
- Website Down (6%)
- Errors (6%)
Live Outage Map
The most recent Ring outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Port Orchard
|
Online Features | 13 days ago |
 Morecambe
|
Device Failure | 1 month ago |
|
Greeley
|
Errors | 2 months ago |
|
London
|
Device Failure | 2 months ago |
|
Manchester
|
Device Failure | 2 months ago |
|
Romeoville
|
Device Failure | 2 months ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Ring Issues Reports
Latest outage, problems and issue reports in social media:
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Alexi atherton (@Alexi2088) reported@ring Three calls. Three different advisers. Around 25 minutes on each call. Three terminated calls before my issue was resolved. That’s over an hour of my time wasted with nothing to show for it. Easily some of the worst customer service I’ve ever experienced.
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julie (@julierawlings) reported@ring my wifi is fine all other devices and the tv work fine… why does your door bell and chime device suddenly have a problem? Only your device i rang my provider it is actually a you problem which is now a me problem
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Raphael Fabeni (@raphaelfabeni) reportedI think I have never seen a customer service as bad as @ring . I wonder how it will be if I have an emergency.
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Timothy Royer (@Be_BereanTX) reported@therealDeFlock @ring @HomeDepot Well, if it had an automated pepper ball gun or hi flow pepper spray with it, I could see it, but the Thugs could have that thing torn down and carried away before any live security guard could get there.
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Mark Johnson (@Bertha_37) reported@ring Help! I am rapidly losing the will to live with Rings’ support chatbot and helpline! I’ve moved house and wish to cancel my subscription- it won’t allow me to sign in on the app and the support line just tells me to sign in on the app! Could someone pls help!
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DUBS (@KeithMugser70) reported@ring I have 5 ring cameras around my house 4 of them saying off line ???? Never had any trouble for about 3yrs , they each went off line a few days apart ?
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Sally (@TalkWithSally) reported@ProjectChaney @ring I took mine down years ago.
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Nicole (@DiamondEyez986) reported@ring bought a new ring spotlight camera and realized the lights should only come on with motion . . . I have an older one and the light never turns off? I've tried everything #help
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GOPmom (@lisadolgos) reported@ring worst customer service. Spent over $500 on cameras and a doorbell. I never received the doorbell, even though UPS says it was delivered. Spent an hour on the phone to get them to agree to send a replacement. Have yet to receive it.
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Maze (@MAZEHUD) reported@ring has got the worst customer service ever. The reviews speak for itself. Look at the X replies. Also, look into your Privacy rights you. Very concerning!!!
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Harvey Fawkes (@HarveyFawkes) reported@WyzeCam If you ever partner with Flock, Palantir, or Law Enforcement the way @ring and @amazon do, I will cancel my **** and physically destroy all 12 of my cameras and find a new option. I need your commitment that you wont give in to this bullshit dragnet.
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The New Release Guy (@moviesplusgames) reportedI'm pretty sure someone at @Ring is telling people what's going on with my camera footage or some other ****. Sure seems like it. Maybe get a different company. Nobody knows certain **** about my cams but me, but the neighbors sure seem to.
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Sean Conrad Fox (@seancfox) reported@ring changed my network and now can’t connect my doorbell. Spoke with reps and they weren’t able to help. Any help would be great.
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Mohaaa (@Mohhaaa95) reported@ring No mobile push notifications on any device (Android + iOS). Web notifs work fine, videos record OK. Tried: logout/login, reinstall, all settings checked. Support refuses to escalate. Server-side push token issue. Please help.
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Ken Martin (@kenmartinboston) reported.@ring customer support is gone right down the toilet after dealing with massive language barriers I’m on my third return 🤦🏻 they just can’t get it right I think their plan is to drive the customer crazy until they give up. @amazon you have ruined them
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J.perspectively (@Jperspectively) reportedI cannot be the only person having all these problems with @Xfinity I swear I need to just switch over to @Ring @XfinityHome I’ve been trying to reach you for a month. My equipment is not working. Is this still your phone number 844.382.9363 ❓
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Jay (@JAYintheBX) reported@ring Stick Up Gen 3 cameras are the worst! Always glitchy and constantly disconnects from Wifi (router is 5 feet away). Terrible product
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Jason tulip (@Jasont72) reported@ring your retina 2k doorbell is terrible, didn’t pick up all sorts despite changing zones and other settings, absolute garbage
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East Austin Zaddy (@El_Jefe_Mayor) reportedIt’s probably just me but Is @ring a piece of ****?
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Toby on X (@tobymedia) reported@ring Yeah that’s pretty pathetic to be honest. Your app could at least link to the relevant website page! I managed to login to website & find the page to subscribe but again there were issues. So I may go with Blink instead.
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Crazed Dems 🇺🇸 (@FreedomAlways9) reported@ring How do I turn off this completely useless AI ****? Giving you a long description of what you're literally seeing with your eyes? Completely useless but everyone has to try to implement AI in some fashion to show how up to date they are
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Alexi atherton (@Alexi2088) reported@ring Thanks for the reply. The issue isn’t a lack of information, it’s that I’ve already spoken to advisers on three separate occasions and each call was terminated before my issue was resolved. I’ll send a DM, but this really shouldn’t have taken a public complaint to get assistance.
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Ian Fritzsche (@TheAngryCaptain) reportedHey @ring, if you don’t stop asking me if I “want to join Search Party” soon, you’re going to have to form a Search Party to locate my cameras in the trash.
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JΩhn (@JohnDoe_5oh) reported@libsoftiktok @Nextdoor They’re just as bad as the @ring neighbors app
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ALAN MASON 👨💻 (@Alan_nerd1) reported@kirstmichellle @ring Send me a DM for help
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Ansky (@runanskyrun) reported@ring I have a strong connection, but one camera is frequently going offline
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Mental Midget 🤯🧘♂️ (@mentalmidgat) reported@ring Bull ****!!! You think anyone believes anything you lying Zionist Jew ***** says.. you partnered with Flock and flock shares all data with a Palantir.
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🐈⬛ (@politicaIicious) reported@ring Victims of anti-social neighbours, quietly, sit tight, as the legal wheels turn slowly via courts. Advised not to tip the nod to ongoing proceedings. Nightmare neighbours remain oblivious to court applications. Meanwhile, stupidly, continue their campaign of harassment & abuse.
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bagel (@louhastie) reported@ring can you give me an email address so I can speak to someone please, not impressed with your customer service 😡 I can’t resolve my issue despite 5 phone calls, they kept getting disconnected by you
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James Landrum (no relation) (@JamesRLandrum) reported@FedExHelp No I just want both drivers to arrive at the same time and throw down in front of my @ring camera