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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Problems in the last 24 hours
The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ring users through our website.
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Online Features (29%)
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Device Failure (20%)
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Sign in (18%)
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App Crashing (15%)
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Errors (10%)
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Website Down (8%)
Live Outage Map
The most recent Ring outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Device Failure | ||
| Website Down | ||
| Online Features | ||
| Online Features | ||
| Errors | ||
| Sign in |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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vick! 🍊yuna month!
(@ryujincarrots) reported
@ring get your **** together i can’t get my alarm off
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DCHomerSports 🇳🇮 🇺🇸
(@dc_homer) reported
@ring How long before issue is resolved?
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Erin Nicole
(@PhillyPhan_94) reported
@ring are your cameras still down
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champersAP
(@rogerNYC77) reported
@ring what the hell is up with your app. It’s been down all day. @SimpliSafe just wondering is your app up and running??
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J. Rose Konungrinn 🎃
(@jrosekonungrinn) reported
@ring @AruSoft @Ring shut off your bot. This genetic 'sorry you're having trouble' message over and over isn't helping anyone in the middle of your mess.
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C
(@Seajayeff) reported
@ring Outage for 7 hours now. Really AWS? This is the best you can do?!?! Not even an explanation? What happened to disaster recovery plans? People are depending on this service for their security!
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Brittany Sawyer
(@brittanymeloni) reported
@ring terrible products and terrible customer service who don’t stand by their products.
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Aveek Mukherjee
(@mukherjeeav) reported
@ring The exact reason why subscribing and using “cloud” security systems is a bad idea. All you hear are excuses. Get your act together @ring and spread out your web presence rather than putting all apples in the same basket.
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Ryan
(@OraDubs) reported
@ring Here I am losing my mind bc I can’t figure out why it’s not working only to find out it’s a technical issue. Sigh. I think I’m working too much.
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Jay
(@JaySaidWhat_) reported
@ring what’s the problem with this app?? I can’t see live. It won’t show events?
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Jonathan B
(@JonathanBenny81) reported
@ring I'd appreciate your offer of a refund. It has been an inconvenience, an all day issue. Patience is wearing thin
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rodneyrideaux/
(@croixvoodoo) reported
@ring you should provide or sell a backup local media server to your customers for times like this.
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Evan
(@fictillius) reported
from
Sydney, State of New South Wales
@ring It’s down because you’re adding HomeKit support, right?
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Grecia Gil
(@gericott) reported
@ring @AJustabag I cannot get inside of my house ..app is not working 😕
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Concerned #CANZUK 🇬🇧🇳🇿🇨🇦🇦🇺
(@READY2MIX) reported
@ring Fix the smart recognition it's not smart it doesn't work either make it work or get rid of it Recognise humans only? Nope it recognises foxes cats and heavy rain all night long
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J. Rose Konungrinn 🎃
(@jrosekonungrinn) reported
@ring @Kesh206 2/2 @Ring You're running a security service with paying subscribers, and you 1: DON'T EMAIL SUBSCRIBERS, 2: PUBLICLY TWEET THAT ALL OUR SECURITY IS DOWN. F*ing explain that **** Ring. And quit it with the generic auto answers.
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Malo360
(@malo0360) reported
@ring What is the purpose of owning several ring cameras and a security doorbell and paying $10 a month for worthless security when the server is down @ring
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Peter Rimmer
(@primmer69) reported
@ring I clearly chose the wrong time to believe the hype and sign up to ring. Wasted a lot of time today trying to set up. Pretty fundamental aspect of your service and it’s been down for more than six hours.
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Towger
(@towger3) reported
@ring You status page says service should have recovered, but 7 hours into the outage I still have none.
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Penny Finegan
(@PenPen65) reported
@ring Ring has a fix been done yet. Mine still down it’s been ages
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Sandy 🇺🇸
(@SandyAtkins_) reported
My @Ring app isn’t working, My @Amazon Music isn’t working, @Petco’s website is down. WTF is going on today? #FJB
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Leslie
(@leslieilianaa) reported
@ring This is some bs man. My cameras break down a lot. They record nothing but a black screen, sometimes not even sound. Sometimes even a loud pitch and now I have to deal with this?? I can’t even access my cameras
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caponecastillo
(@caponecastillo) reported
@ring This is pathetic. It's been down all day with no updates or anything. I want a refund!
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Elanor Gardner
(@Sams1stDaughter) reported
@GrandiPapi_ @ring Because of excess server space...
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Deetea
(@Deetea11) reported
@ring Down... Down.. Down all day. Can't see ****
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Tiffany Dev Gonzalez
(@Cerna_Family) reported
@ring How long into this is fix I use this to watch my kids get on their bus every.
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Jerrick Olais🧊
(@JerrickOlais24) reported
Fix the app @ring
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Malo360
(@malo0360) reported
@ring Real let down
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Fuck_The_Other_Guy
(@OpenDuskToDawn) reported
@ring still can't log in online and your app still down 🤦 it's a pain in the *** when you're getting notifications for your ring but you can't see it 😡
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joe diddy
(@JoeJoediddy6) reported
@ring Garbage. The battery charging port was manufactured like 💩 just got a good battery,now the whole service is down. Waste of money so far