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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ring users through our website.
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Device Failure (27%)
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Online Features (18%)
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App Crashing (15%)
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Website Down (15%)
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Errors (15%)
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Sign in (10%)
Live Outage Map
The most recent Ring outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai |
Online Features | |
 Lewes |
Device Failure | |
| Jersey City |
Website Down | |
 Northampton |
App Crashing | |
| Houston |
Sign in | |
| Gulf Breeze |
App Crashing |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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Den
(@dennioswes) reported
@kevinthebig @ring Im im the netherlands have same problem
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Carl Roberts
(@Carl_Rob) reported
@ring Is there also an issue with viewing my cams in the app? Just keep loading is says I can’t log in
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Snowdrift Antiques
(@SnowdriftAntiqx) reported
@Canary In two exact same locations, same Wi-Fi network, Ring outperformed Canary hands down. No missed motions. No stalled motions. No more people showing up out of nowhere. No more people disappearing into thin air. @Ring #canary #canarysucks
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Ronny Plett
(@RonPlett) reported
@ring your system is down
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Billy Pickles
(@BillyPickles6) reported
@GWatsabaugh @ring Are you logged on by chance? Main issue on my end. was trying to get on when logged off. Family member tried it of mine and now cant back on. So if you are logged in don't log off until they fix it. Lol.
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FlyTipCrusader
(@FlyTipCrusader) reported
@ring We have had a Ring 2 doorbell for a while now. But it seems that your app has changed recently so we are having issues. I hope that you can help. Motion Zones - I can't edit them anymore. I can switch them on or off, but I've lost the ability to change the zone distance.
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Josie M
(@JoJo117788) reported
@ring When is the rich notifications issue being sorted? So annoying!
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Mike Lupole
(@MLupole) reported
@crav1992 @ring Were they any help? My doorbell notifications previews stopped a few days ago as well.
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cards
(@cards_suns) reported
@perkyincincy @SoccerWorld_Ca @ring It’s still not working for me. Stopped at 5am Arizona time. For the last 2 months my cameras have not been picking motion up either. Ring has become horrible, and customer service is horrible.
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Sue
(@sueziemc) reported
@kevinthebig @ring Kev, are you in UK? I'm in UK, having same issue and can only see references to US issues on ring service checker. Would be good to know I'm not alone!
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Herv310
(@herv310) reported
@ring Honestly you can help me but putting out a tweet so people will know not to call. It’s a waste of peoples time and resources. We should have to wait almost an hour to hear something that your team is already aware of.
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dockdrumming
(@dockdrumming) reported
Is it me, or is the @ring app having a BAD night?
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Phenilusia
(@phenilusia) reported
@ring I have the same problem as many others and can‘t login. As you say, this is crucial when protecting my home with ring, please fix this asap. It seems to be a general problem. Also the button of my ring is totally broken after 3 years. I‘m thinking of switching to @netatmo
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Thomas Harris-Howson
(@Tomoharry) reported
@ring hey team know you had an outage reported through your feed, may I confirm whether this would be impacting switching modes from away to home had issues where our cameras wouldn't go offline with a mode switch.
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Charlie Mangiardi
(@cmangiardi) reported
@ring Only upon going to that link do I see that setup is down. 2 hours and countless attempts, app uninstalls, etc. later. What a nightmare... I'm so regretful right now to have gone with Ring
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SinCityBueno
(@sincitybueno) reported
@ring @ring is there an issue with the smart alerts I can’t seem to enable them they were working just fine up until this morning.
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Snowdrift Antiques
(@SnowdriftAntiqx) reported
@canary is the worst. Their servers are laggy. Their support sucks. They dont care. @Ring
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_Impossible_GRL
(@_Impossible_GRL) reported
. @ring Have you tried unplugging it and then plugging it back in? 👍🏻 (& I can make that obvious joke because I work in IT/networking). Seriously, will be waiting for the fix. #richnotifications #nobueno
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Love your neighbor
(@loveisphere) reported
@ring Notifications work. Live view works. No recorded video for the past few hours. Is Ring Plus down?
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Charlotte Turnham
(@Charlottes_21) reported
@ring currently can’t login nor view the cameras on the app. ETA on a fix?
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Victor
(@blevons) reported
@ring Just spoke with the rudest CS rep. Rushaud G. Asked for supervisor and would not transfer without verifying account. Could not get code in app with were sorry error. He said he emailed but did not get code. He said please call back and hung up. Very RUDE!!!
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Jack “Dicksonia Antarctica” Bremer
(@jackbremer) reported
@ring Any plans to offer more via @IFTTT? Pretty poor there's only the doorbell in there. Why no cameras or alarms? What I really want to do is know if my back doors are open and it's going to rain. I have alarm + contact sensors.
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Billy Pickles
(@BillyPickles6) reported
@ring @JayStorm84 I am having the same issue. Have they told you what is wrong or anything yet? I am on hold just waiting to speak to someone. But if they told you something useful I won't bother staying on the phone. Lol
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Dan
(@DanM9444) reported
@lydimoo @ring I've been completely logged out, keeps saying error please try again later, glad it's not just me.
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Globalminded
(@AmyWils61843382) reported
@ring Apparently, my issue is common, but the chat responder has me waiting for over 20 minutes and counting while he waits for someone to give him a response to help resolve my issue. Let’s speed it up!
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TacoFund
(@tacofund) reported
@Matt_Colliers @ring They are lying video is down. I have reset everything to try to get it up and running on my end. It's totally on their end.
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robert smith
(@dancastree6346) reported
@ring There is another problem with notifications
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Leon Zambrano
(@LeonPZambrano) reported
from
Albuquerque, New Mexico
@ring Question. Recently I had the feature on the #Ring Alarm System app to see a preview capture of what set the sensor off. And the past couple of days the feature isn’t working? I haven’t changed any settings. Any reason? Glitch? Thank You, Leon #RingApp
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Herv310
(@herv310) reported
@ring . I just wasted 1 hour of my time on the phone just to be told that Ring is aware the rich notification don’t work and in 3-4 working days I should get an update. It’s been down for a few days already. So I ask. why not alert the customers to save us time in calling in.
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cards
(@cards_suns) reported
@ring your cameras have gone to complete garbage. I will never ever buy a ring product again. Your cameras do not catch motion anymore. My wifi is 250+ MBPS. If I want to catch motion I have to watch live. If not, they’re useless and do not work.