Ring

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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.

Problems in the last 24 hours

The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Ring Outage Chart 01/13/2026 21:55

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Most Reported Problems

The following are the most recent problems reported by Ring users through our website.

  1. Online Features (28%)

    Online Features (28%)

  2. Device Failure (21%)

    Device Failure (21%)

  3. Sign in (18%)

    Sign in (18%)

  4. App Crashing (15%)

    App Crashing (15%)

  5. Errors (10%)

    Errors (10%)

  6. Website Down (8%)

    Website Down (8%)

Live Outage Map

The most recent Ring outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
DenmarkCopenhagen App Crashing
United KingdomHounslow Website Down
United StatesDetroit Online Features
United KingdomManchester Sign in
United StatesAshtabula App Crashing
United KingdomBarnsley App Crashing
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ring Issues Reports

Latest outage, problems and issue reports in social media:

  • rdflow robflowers (@rdflow) reported

    @ring I need help. I’m not getting real time view of camera. Stolen items and all I witnessed was the back of people heads. Please help.

  • Chocol8CHYNA Yea, This CHYNA😜 (@Chocol8CHYNA) reported

    SO over this @ring app.. it records and send you notifications WHEN IT WANTS TOO.. my weird *** neighbors walk by my door every 3minutes and my ring hasn't caught ****?!?!?!

  • odokasa odo boni (@odokasa) reported

    @ring hey, do you provide support on here? I’m having trouble with one of your cameras

  • cmhipple Chris Hippler (@cmhipple) reported

    @ring would love to buy more of your devices but your customer service is terrible. An hour and my issue still isn’t resolved. Not a good look for you.

  • SpizeyMeatball JONEZ (@SpizeyMeatball) reported

    @Grantnate3 @ring Same issue for me.

  • Garyscott62 Gary Scott (@Garyscott62) reported

    @ring just had stick up cam replaced and new one same not recording and no live view ? I have video doorbell it works fine so don’t say this is wi fi , shocking product with lots of online reviews having the same issue I would like a refund now as this item is useless

  • ejjankowski Janko (@ejjankowski) reported

    @ring I’ve had my spotlight for <6 months. The battery shows full charge but the unit will not turn on. WTF?!? Help!

  • SC04XXX 54NJ (@SC04XXX) reported

    @ring Hi, I've tried thru the site but it's not working, that video was from the site, as I can't see the payment details in the app, thanks

  • dippy73 dippy73 (@dippy73) reported

    @ring hi can you confirm does the echo flex work with the ring door bell? My mum misses the door as she can’t hear it! I’m trying to find the way way to resolve the issue for her!

  • Grantnate3 NatureGrant (@Grantnate3) reported

    @ring A DM isn’t going to fix the bug you guys have

  • SC04XXX 54NJ (@SC04XXX) reported

    @ring hi, I have an issue with my account that needs fixing ASAP as my subscription expires tomorrow and I am unable to update my card in the app, thanks

  • BuckeyeFalco Falco (@BuckeyeFalco) reported

    @HeyKangaroo Is there a way to disable that annoying as **** Good Driver crap every time you open the app? 🤬 @ring is looking real good right now. 👍

  • ExplainltToMe Let’s Get Bubble Tea 🏳️‍🌈 (@ExplainltToMe) reported

    @emmagf @NYCTSubway maybe try @ring cameras, anything seems better than the current garbage system 🤡🤡🤡

  • Quidnunciac Quidnunciac (@Quidnunciac) reported

    @ring The post @ring removed was absolutely related to "specific crime or safety issue" regarding a shootout and car accident that killed 3. And I was "Discussing Safety related issues in the community." As the news is attempting to locate witnesses as are the police.

  • Chocol8CHYNA Yea, This CHYNA😜 (@Chocol8CHYNA) reported

    Someone got my garbage cans from the alley and put them back in the front yard where I keep them and @ring ain't seen ****!!

  • chuckster01995 Charlie  (@chuckster01995) reported

    Hey @ring when my doorbell video goes off and says there’s a person at my front door, I expect someone to literally be at my front door, not a motion of someone walking past the door 50 FEET AWAY. They are NOT at my front door at the point. Sort your **** out.

  • BaileyyPratt Bailey Pratt (@BaileyyPratt) reported

    @ring How long until the current app outage will be fixed?

  • Quidnunciac Quidnunciac (@Quidnunciac) reported

    The post @ring removed was absolutely related to "specific crime or safety issue" regarding a shootout and car accident that killed 3. And I was "Discussing Safety related issues in the community." As the news is attempting to locate witnesses as are the police.

  • kmcpcc Patrice C Collins (@kmcpcc) reported

    @ring BURN 🔥 IT DOWN🔥

  • Keeping__Real Keepin_It_Real (@Keeping__Real) reported

    @ring Can't capture any favorite pet photos on my @Ring doorbell because it's defective and @Ring won't do a damn thing to remedy the problem. #RingDoorbellsSuck

  • MrDavisCSIT Alexander Davis (@MrDavisCSIT) reported

    Having to create a serious security issue in my home network just to connect @ring devices... Might as well post my credit card and pin on here...

  • Keeping__Real Keepin_It_Real (@Keeping__Real) reported

    @OmaierAkhtar @ring God luck getting your issue sorted with @Ring -- they showed me that they couldn't give a hoot about supporting their defective products. #RingProductsSuck

  • JenVesp Jen Vesp (@JenVesp) reported

    @ArloSmartHome what is going on? Every time I try to view videos both the app and your website kick me back out to the login page. Starting to wonder if I should've purchased @ring.

  • w_parsons Will Parsons (@w_parsons) reported

    @ring having an issue with our ring doorbell 2, looking at search results we’re far from alone. A month ago support fixed the issue, it returned the other day and support wasn’t able to do anything but offer a small discount. Issue is hardwired doorbell is showing as on battery.

  • gabem79 gabe (@gabem79) reported

    @ring need some help! Was gifted a stick cam little less than a year ago and it completely stopped working. Doesn’t seem to be getting power.

  • fjcallanan Frank Callanan (@fjcallanan) reported

    @ring unfortunately the worst support experience ever. Asking for me to share utility bills???? Or to dismount a 2-year-old unit to authenticate who I am? #poorcustomerservice

  • johnjackson1982 john jackson (@johnjackson1982) reported

    @ring help chat is rubbish . Can’t read the pin or QR code on my floodcam so can’t reconnect it any advice?

  • BoxYourSocksOff BLM ✊🏿 (@BoxYourSocksOff) reported

    Ahhah I did install my @ring correctly per the electrician. Problem was the defunct ring. See… I’m not as dumb as I thought. It worked for a solid 5 minutes before it crashed…

  • ClosetLibrarian ClosetLibrarian (@ClosetLibrarian) reported

    @Garyscott62 @ring After several hours troubleshooting w/ my Internet service provider, neighbors, ring etc finally found downdetector. realized #Ring issue then what was it like 12 hours later #Ring finally admitted there was an issue. Only have video doorbell so can’t speak to the cameras issue.

  • Qwertanner_ Qwer (@Qwertanner_) reported

    @ring Cant have **** in detroit unless u got a ring ig