Is Ring down?
No problems detected
If you are having issues, please submit a report below.
Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ring users through our website.
-
Device Failure (29%)
-
Online Features (21%)
-
App Crashing (15%)
-
Errors (14%)
-
Website Down (11%)
-
Sign in (9%)
Live Outage Map
The most recent Ring outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Kansas City |
Device Failure | |
| Waterford |
Device Failure | |
 Frankfurt am Main |
Online Features | |
 Bristol |
Errors | |
| Willimantic |
Device Failure | |
| Huntley |
Errors |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
-
LySandra
(@1BlakGal) reported
So glad that @ring isn't the only camera(s) for my house, now all of a sudden they Stay Needing A Charge! And they Have To Be Taken Down to be charged! Would be nice if the port was on the Side! Can't even get a live view 🙄 #trash
-
Lynn Bulka
(@Silverlynnb) reported
@ring twice this week we have had a visitor at the door with no notification at all coming up on the app and No one showing up on video. Tried customer services with no luck. Not great so pls help
-
Andyrew
(@floodums) reported
Dear @ring every time I leave the house I get a reminder of how fat my *** is. WTF?
-
Teresa Askew
(@Tcorona35) reported
@ring We live in the UK and had bad snow last week and this has resulted in our 4yr old Ring doorbell2 dying! It’s got water in it and won’t work (been through Trouble shooting with Ring). Is this acceptable to you? It’s not to us!
-
Mig Weston
(@MigsterMMA) reported
@ring Hi, is the system down? Can't log in and no password reset email sent.
-
Sharran
(@sharransandhu) reported
@ring @KTK1990 My Ring Chime has been flashing continously for 4 days. I've disconnected it and reconnected it but its still flashing,please can you help? Thank you
-
Shashi Bellamkonda
(@shashib) reported
@KlaudiaJurewicz @ring When this happened to me I had to check the signal strength of my internet provider. Not saying that could be your issue. My experience. Checked wifi router Checked modem log Found disconnect was due to Downstream Power, SNR (Signal to Noise Ratio), and Upstream Power.
-
Mike Hilton
(@mmhilton2) reported
@ring Video doorbell. It has been working for the past two years or more. It is hardwired and has been charging just fine. Today I got a notice it was down to 3%. Replaced battery and also checked the wires and they were tight. Door bell works, but not charging. Any ideas?
-
Franco
(@RevolTemp1) reported
@ring Hello thanks for the link, but is not working from France, is there any possibility to buy this on France?, as it is not proposed on fr based site....
-
Lily G
(@LilyG78141924) reported
@RickLeventhal @ring @NewportBeachPD And yet he’s STILL better than your trash *** wife
-
Andrew Anderson
(@AATechincal) reported
@ring Login is unavailable and getting service errors both on WiFi and Cell. Neither account is loading yet the status page says everything is fine
-
ᴮᴱCherry⁷ ⟭⟬ 🍒
(@cherryberrybaba) reported
@wtupyo @ring Found out it's because of internet connection. 😔 Maybe that's the issue on yours too? I hope they have some kind of technology to save at least 2/3 days worth of good recording then just not upload it if you have a bad connection instead of randomly saves it off as black videos
-
Mrs. E.
(@DesertCatsRule) reported
@ring Mine is offline in less than 2 yrs of installation..I have followed all the info offered by RING on how to get it back online AND IT STILL DOESNT WORK. NOW I HAVE TO PAY AN ELECTRICIAN TO COME TO HOME TO FIND OUT WHY DOORBELL IS NOT WORKING..
-
Ed S
(@iMiMiMx) reported
@ring think things are broken? Website login shows "Login is temporarily unavailable. Please try again later." App is endless spinny-things
-
Rob
(@RobsThoughts19) reported
Wait ..I'm on the phone with @ring because my camera kept showing a "Battery door open" error & they're telling me because the camera is defective (through no responsibility of my own) I have to buy a new camera and they can offer me 30% off...HUH? YOUR camera is defective.
-
Jethica K Johnson-Hill
(@Msj1126) reported
from
Hillside, New Jersey
@ring the cold sucked the battery life out of my ring doorbell. I had to take it down to charge it back up. Any suggestions on how I can prevent the cold from killing the battery life? Thanks
-
Aviator Nick
(@aviatornick17) reported
@ring none of my devices or my parents devices are working. Is there an outage?
-
Amanda Elizabeth
(@boy_mom02) reported
@ring your customer service is the worst. doorbell goes off every second called 3 times and told if I don't pay the subscription it's just going to always do that. Wtf I wouldn't buy a $100 doorbell if I knew that would be the case.
-
Resha Mahri
(@ReshaMahri) reported
Me calling @ring, “Hi. I’m having a system issue where my camera won’t go live.” #Ring “We’re having a national outage” Me - “Oh, were you all going to tell us that?” Ring - “They’re working on it” Me - “So, am I going to know when it’s fixed?” Ring - “I don’t know” Cool 🙄
-
The Soup Man
(@TheSoupMan6) reported
@innovationsdead @ring Help! When I press my doorbell, it rings! Am I in any sort of danger?
-
1
(@shavedmonkey1) reported
@ring Been having a lot of trouble with this company... When I want to see things live no cant app works when it is convenient for the app. As a 25yr security pro I am moving away form this till it's fixed.when it counts it wont work in my experience and opinion
-
jeremy070
(@jeremy07011) reported
@ring i cant not.log in do you have server issu?
-
sarah
(@sarahw020) reported
@ring @dr_bw Same issue 😡 did anyone ever find a solution?!
-
Sharran
(@sharransandhu) reported
@ring @KTK1990 Need help please
-
Shaylei
(@dropsofShaylei) reported
Either @ring has had a massive glitch all day, or their tactic to try & get me to pay for service after my 30 day free trial is to annoy me to death with false “motion at your front door” alerts approximately 50 times the day after you it trial ends
-
J D
(@ghostbuster9999) reported
@ring Another week has gone by with phone support refusing to troubleshoot my issue. Instead, they want me to switch products, admitting that this won’t solve my issue because the other products do different things. Will anyone ever help me resolve the issue?
-
Simon Jacobs
(@SimonJacobs) reported
Chime fallen offline AGAIN. I am pretty much resigned to giving up on the unreliable @ring system. Expensive outlay for constant problems. #homesecurity #ring
-
ᴮᴱCherry⁷ ⟭⟬ 🍒
(@cherryberrybaba) reported
I need help @ring. Is there a way to retrieve black videos?
-
Paul Blanchard
(@paulwrblanchard) reported
@ring Then any haven’t you updated your iPhone app instructions to reflect that? You are asking people to email an address that is no longer monitored, then asking them to call a number which doesn’t work because of your typo, and I still haven’t even told you actual problem yet.
-
Charlotte Ford
(@Charllouford) reported
@boy_mom02 @ring We’re having the same issue since our free trial ran out motion detect has been going crazy & our live view is 👎. We are told it’s our WiFi etc. It’s not an issue at our end at all. Worst device we’ve ever bought. Seems to only work if you buy ‘optional’ subscription #misleading