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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ring users through our website.
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Device Failure (30%)
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Online Features (20%)
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App Crashing (15%)
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Errors (14%)
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Website Down (11%)
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Sign in (10%)
Live Outage Map
The most recent Ring outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Rochester |
App Crashing | |
| Kansas City |
Device Failure | |
| Waterford |
Device Failure | |
 Frankfurt am Main |
Online Features | |
 Bristol |
Errors | |
| Willimantic |
Device Failure |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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Maga maga man
(@Magamagaman22) reported
@ring at one time you were a great company to deal with regarding customer service. Not only has that gone down the tubes but the quality of your devices have also. Change it now or soon you’ll be out of business. Also stop outsourcing customer service calls. Awful results!
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kbw
(@Wick_Dawg) reported
@ring need help - The ring app dashboard screenshots are not updating - When I open my app it shows activity from 8:00 a.m. This morning I have snapshots enabled. I have deleted the app, reinstalled, reset my phone and modem. nothing any idea why the dashboard is not updating?
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Mark F
(@maf3065) reported
@ring This punk is a big time wimp! He should have found a 4 year old neighbour kid to safely grab the poor frog!
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Nick aka Ice Coffee
(@phatmandu) reported
@ring why do your spotlight cameras work until I actually need them and then they glitch out and miss an important event or freeze? I have 4 outdoor spotlight cameras. It's maddening and it happens more than it should!
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Craig Southall
(@extratomato) reported
Today @ring cancelled my sub, deleted all my videos and left my remote home unprotected. Without prior notice. Ring agents confirmed that this was their error but nothing more could be done to retrieve recordings. Repeated requests for explanations ignored! #badcustomerservice
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Andy Glaves
(@acefiveaside) reported
Spent £200 with @ring a week ago and DPD have taken that time to pick up the parcel. Very poor delivery partner choice by @ring or is the delay down to @ring? Will think twice next time…
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Sherrod DeGrippo 📬
(@sherrod_im) reported
@ring @amazon and @SimpliSafe any ideas on wtf?
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JKJ
(@LoveBollywood90) reported
@ring Can someone help please?your ridiculous instructions do not work for setting up a device!!!!!
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JJ421
(@joez421) reported
@ring I’ve been trying all day to get a verification email and it’s not working. Is your site down?
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⚒Hoady⚒
(@329hoady) reported
Anyone else getting black video footage (no content) on their @ring doorbell. Also 2ft away from 100mg broadband and device keeps going offline. Can only think it’s a software update as it’s been fine for the past 12 months. #ring #ringdoorbell
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ROWDY RAJPUT
(@BalaramBaliars3) reported
@ring Dear sir.please understand my problem and take time paid this emi.. before two month loss my job
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nathen bass booster johnson🔊
(@loud_bass_150dB) reported
@ring I have to pay to take videos? WHAT?!? Nobody else does? Wtf is goin on?
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Scott Frost
(@scottfrostt) reported
@ring This is a terrible experience btw
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The Babysitting Company
(@babysittingco) reported
@ring I have been trying to make a return for over a month. Each time I am on the phone for 40+ minutes. This is absolutely crazy. How can I speak with someone who can help me?
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Tim Mello
(@TheRealTimMello) reported
@ring is the biggest piece of ****. Why do I still have 3 cameras??
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Tony Vainosky
(@TonyVMiami) reported
@Gwanatu longtime fan of Android central, but I just wanted to say I take some issue with your piece about wifi cameras inside your home. I've read it three times and I don't see anything other than the recent issue with @EufyOfficial and some @ring articles from years passed. 1)
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UncleDuck
(@UncleDuck28) reported
@ring Thank you. We spoke to Ring and they are working on a fix for this critical issue.
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Amira
(@Amira93465374) reported
@ring please make a small battery camera with a siren. Or a peephole camera. Some of us have nightmare neighbours that harass us. I used to tape the Siren camera on my balcony (I have a basement apartment). And have been threatened by drunk 30 year old men and women.
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jantan24
(@jantan241) reported
Worst product I’ve ever purchased this year. @ring doorbell
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9151
(@YpLcjny9UI6IVI1) reported
@ring Still doesn't help. My ring is not connected to wifi. I pushed the button on the side and the light indicates it is in idle mode.
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Kirsty Leith
(@KirstyAllison23) reported
from
Knaresborough, England
@ring You’re clearly not reading messages! I can’t access that link it appears to be down
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🕷
(@tmzLoopy) reported
People on the @ring app in the suburbs make me sick How ******** your turtle escape 🐢
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Josh
(@cubbiezfan80) reported
@ring My least favorite thing is my ring constantly falling offline, and getting bad customer service. But hey, you got my money already right
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Glen Helen
(@ScratchyMr) reported
@ring A terrible one
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AlwaysInTheMiddle
(@MiddleAlways) reported
Bought several @Ring cameras for around the outside of my house. I’m disappointed. They are terrible and all teir support does is blame your home wifi. Truth is these are terribly made cameras that don’t play well with ANY Wi-Fi.
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Scott Frost
(@scottfrostt) reported
@ring 45 min on a trouble shooting phone call for changing locations. Fwiw
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vonrumble
(@vonrumble) reported
@ring terrible customer service. Don’t bother ordering from their website direct it will never arrive.
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Jerry Norman
(@JerryNo40834855) reported
@ring Three years now I don't have a working system and several items stolen during these times because my system refused to capture photos two feet in front of the cameras and ring doorbell after multiple attempts did nothing to correct the problem. Again sending redundant customer se
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geoff
(@VictorMeldrew17) reported
Why am I paying £80 a year to @ring when I can’t get help as my spotlight camera has lost infra red ?
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Kirsty Leith
(@KirstyAllison23) reported
from
Knaresborough, England
@ring is Ring Protect still a thing? Trying to find out information but the website says that page is not available. I’m using the link from your help page and am based in the UK