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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ring users through our website.
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Online Features (29%)
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Device Failure (20%)
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Sign in (18%)
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App Crashing (14%)
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Errors (10%)
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Website Down (8%)
Live Outage Map
The most recent Ring outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Pipe Creek |
Online Features | |
| Dunbar |
Errors | |
 Zürich |
Sign in | |
| Zürich |
Online Features | |
| Chicago |
Sign in | |
| Charlotte |
Device Failure |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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Poppy Rose
(@SeasidePoppy) reported
@ring @tyfondren This is ridiculous! Again, no recording between ‘events’. No snapshots taken just sliding between recording. How long is this going to take to fix this time?! If you haven’t got the infrastructure to support your systems why are you still selling them!
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Sonny Conner
(@Sonny_Conner) reported
@ring video doorbell does not care about their customers. Poor customer service. Difficult to understand
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JANNIPANTS 2.0 🤖
(@SheenTennantFan) reported
I have to get with @ring now, which will be a LOT tougher most likely, as they are NOT local and I probably won't be able to do it without help because no doubt they will require a phone call, which I cannot do. 😔 Have only had these things a few months and already toast.😥
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Myownway527
(@myownway527) reported
@ring @AhWhatsInAName Lies they just make you. Call for more useless help
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Sonny Conner
(@Sonny_Conner) reported
Have 8 ring video cameras on 3 locations. @ring has the worst customer service ever. You can’t understand them. They don’t speak English
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David Alves
(@davidalves1990) reported
@ring absolutely shocking customer service. Move into a new house with a ring video doorbell where QR code is damaged because of your terrible design. Why is the QR code a sticker that gets damaged by the front plate being taken on and off?
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Diane 🏝 🇺🇸 🇨🇦
(@HImom808) reported
@JetsetTX @ring I haven't attached my Ring device to anything, so I put it on the floor. At one point to check if there actually was a rat or mouse (yup), and to watch the new rescue dog's potty times to help him be successful. Friend used hers to verify her own snoring. Also yup.
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Sonny Conner
(@Sonny_Conner) reported
@ring terrible customer service
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Jetsettin
(@IlliniFan4) reported
@ring ring just shipped over $600 worth of product to the wrong address after 4 requests to change. #terrible #Switch #customerservice
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Stacie S-H
(@Stacies_Place) reported
@ring I've tried to resolve this with you multiple times and of course the issues always happen when I'm not home and need it most. There's not much you can do to help me anyways until I get home
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Elizabeth Valverde
(@egorm16) reported
@ring Your customer service is horrible. It's been 1 month and I have not received any shipping updates on my replacement item. When I call they tell me they can't really help with any shipping updates! Is this how you always handle customer problems?
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SirJulius 🌑
(@GalaxyBlackSun) reported
WOW @ring support and contact support is #trash I've been trying to contact them for 25 days. I believe there is better home security service out there. Under their contact tab the phone calls say "hello" that's it. LOL.
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Twenty Two Alchemy
(@22alchemy) reported
@ring I see the error was buying a @ring device. Thanks for the help.
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Ty Fondren 🇺🇸✝️
(@tyfondren) reported
@ring My Gen1 Ring is randomly ringing during the night, waking us and our barking dogs & the only solution is physically disconnecting the doorbell? leaving us with no camera. Poor design. Any of the newer versions have a doorbell disable feature?
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Sonny Conner
(@Sonny_Conner) reported
Want terrible customer service. Call @ring Terrible. They don’t care.
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donna johnson
(@rockinaftermidn) reported
@ring This is the same scripted message I’ve received every time I’ve complained still no help
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BringBackDancing
(@PodnarSteph) reported
@ring poor lizard!...my lizard got loose before!...I could hear the screams all the way down the street..but I never got him back...
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Daniel Disney
(@CoachDanDisney) reported
To the kid that Ding **** Ditched my house Please DM me for training I watched the video from my @ring Your acceleration mechanics are trash & you have the upper back development of a 4th grader Also, 45 seconds to travel less than 30 yards? Disgraceful really.
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Brunel eiliazadeh
(@BEiliazadeh) reported
@ring your customer services are literally the worst I have ever experienced! How difficult can it be for a customer to get a returns label? How many different people do I need to speak to in so many different departments? I won’t be buying anything from you again
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viki
(@VikiCarter_) reported
@ring I'm having trouble logging in as I've changed my phone number, but verification code being sent to that number on all devices
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Jill Cordsen
(@Tumbleon) reported
@ring There is an ongoing issue with the ring app refusing to use wifi, instead it will only use cell data. Pausing or turning off cell data will result in it switching to wifi. Many people are experiencing this. Ring support has been unhelpful. Unacceptable.
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Myownway527
(@myownway527) reported
@ring @CH64HAL Lies they just tell you to call so you get same useless help
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Sonny Conner
(@Sonny_Conner) reported
Poor customer service. That’s what you get with @ring video door bell. They don’t care.
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Myownway527
(@myownway527) reported
@santaarnold @ring @HSN They are not here to help they do nothing so everyone thst see this DO NOT BUY A RING
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MsChiquita23
(@MsChiquita23) reported
@ring When customizing my neighborhood area I noticed that the map has an incorrect location for me even though my address is right. So I’m getting alerts for areas that are irrelevant to me. Is there a fix for this?
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كوليت
(@mcintoshc16) reported
Is anyone having a problem with @ring again?
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Adorkable McDorky
(@AdorkableMC) reported
@etodemerze @myclearwaterPD @ring But he beat up my poor skeletons :(
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Myownway527
(@myownway527) reported
@ring @ScottBeutler They are not here to help they do nothing so everyone thst see this DO NOT BUY A RING
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NoMo X | BLACK LIVES MATTER
(@MizFahrenheit) reported
@AdorkableMC @myclearwaterPD @ring Holy ****. That's scary
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Joanna Hootnick
(@joannahootnick) reported
@ring my house almost burned down because your device didn’t work and it seems like you don’t care. You don’t have trouble taking my money to pay for the service. What gives?