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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ring users through our website.
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Device Failure (27%)
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Online Features (20%)
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App Crashing (15%)
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Errors (15%)
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Website Down (13%)
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Sign in (9%)
Live Outage Map
The most recent Ring outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 New York City |
Errors | |
| Chicago |
Website Down | |
 Croydon |
Errors | |
| Bethlehem |
Errors | |
| City of London |
Errors | |
| Leighton Buzzard |
Online Features |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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Michelle
(@chelzie) reported
@ring @norsevsoutre This is happening to me as well on iOS. Please fix this asap.
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Petar - DirectTech🇬🇧
(@DirectTechYT) reported
@ContractorsPov @ring @MobileOpinions Nah **** that i hope he loses his job, thats breaking the good faith of being allowed in to your space unattended, im an electrician and ive been left in peoples homes while they were at work, i could never do this honestly. Customer has to be able to trust me.
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Michelle
(@chelzie) reported
@timchap24 @_One8Seven1_ @ring I reported this issue to them yesterday and they aren’t doing anything about it as of yet. Very frustrating that their developers released an app update without fully testing it. 😡🤬
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Phil Barrington
(@PhilMographer) reported
@ring just called customer support for a leaking Solar Pathlight. They proceeded to tell me they needed me to test if it was still working and if so, everything would be fine. I explained that wasn’t the issue & that it shouldn’t leak and would oxidize again even if I cleaned it.
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Chris
(@Chrshlms76) reported
@ring updated iOS app yesterday and now not receiving any notifications for doorbell or cameras. When in the app shows notifications even when you have viewed them all. Same on iPad OS version too… not good to release such a buggy update
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Zak Jakery
(@whitehershey_91) reported
@ring I’m over the 30 days. My “hardwired” camera didn’t even go down until well after the 30 days. So my question is….Will you as a company off an exchange so that I can actually get what is advertised as a true hardwired device?
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Brock
(@Tech_in_Texas) reported
@ContractorsPov @ring @MobileOpinions Peice of ****!!!!!!
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Sarah Cram 💙
(@scram677) reported
@ring please help, our doorbell chime is completely dead, we have tried rebooting it, moving to a different socket, rebooted Wi-Fi, nothing works. How can we get a replacement?
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JuAntonio
(@juan_antonio559) reported
@ring cameras STILL GARBAGE
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Cindy Lou
(@CindyLo21849610) reported
@ring is there an outage? I can’t get on the website and the there is no video on my cameras plus I can’t sign in my account.
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Rena Brown
(@RnBMarketingDC) reported
@ring has the WORST customer service support online and over the phone. NO one whom I've spoken to could help me with a replacement order item from 7 days ago find where this order is. I've been on hold for 20 plus minutes and counting. #DoNotPurchaseARINGSystem #RINGSucks 👎🏾😡
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Phil Barrington
(@PhilMographer) reported
@ring they informed me that it would be fine. I explained the problem was it shouldn’t have water in it. They finally said they would make a one time exception to replace the battery. I explained that was not a solution. They finally agreed to make another one time exception
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§Bergh44 #dWorldSummit pbxqu.wam
(@Bergh44) reported
@Mq2Oco @ring Completely speculating here, but maybe the thief had a device which disables electronics. That makes more sense to me than Ring just happening to crap the bed at the worst possible time.
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J Luu
(@PeterPan3) reported
@ring hello there, my floodlight camera is no longer working after a 1 second power cut. Keeps telling me cannot connect to WiFi or chime pro. My #Eufy camera have no problems re-connecting. I can’t get through to your support team. Please can someone help!
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Tuinjie
(@Tuinjie1) reported
@ring Hello, purchased Ring Protect Plan but it’s not loaded to my account, please help
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Rhett Wilson
(@rhettjwilson) reported
How do I get the @ring app to stop asking me to login? It is the only app I have that won't stay logged in. I'm about to replace it with @googlenest
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maggie
(@mv20151111) reported
@ring @corylegendre I'm at 30 degrees in MN and it's also not working for me outside.
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micleeso
(@micleeso) reported
@ring No I am not interested in problem solving. Unfortunate the product frustrated me to abandon it.
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Andrew Warner 🇨🇦
(@theandrewwarner) reported
from
Toronto, Ontario
@ContractorsPov @ring @MobileOpinions What the actual ****?
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Travis
(@boldsytech) reported
@rhettjwilson @ring @googlenest I had that issue and finally deleted the app and reinstalled
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Noel Yoon
(@Fallen_Ironman) reported
@ring I do but as others the lag is bad. Before you blame the WiFi, I have Fios 1GB at home, Ring Chime that shows very strong connectivity to cameras. So now, I bet you still think it's Verizon right?
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SM
(@SMCOPAPA) reported
5 support calls, finally got them to replace my doorbell covered by the ring protect plan. Two weeks later it hasn't shipped, and I'm being told it is "out of stock". Bullshit, I can order it online right now. The worst customer service ever!!! @ring
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Tim Chapman
(@timchap24) reported
@_One8Seven1_ @ring I have same issue so assume it is an app fault. @ring can you please escalate for a fix?
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Benji
(@B3nn1n9t0n) reported
Come to the conclusion how unreliable @ring cams are. So frustrating with constant poor connection issues and stream errors. 8 cameras in total I have and I massively regret purchasing into the Ring brand. Once my protect plus is up I’ll cut my loses and go elsewhere.
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Taurus King
(@TaurusK20876209) reported
@ring please buy some @SimpliSafe sirens and copy them. Your system is good but sirens are very weak. Had a burglary last night and your sirens were whispering. @Simplisafe alarms are deafening. Seriously fix your sirens.
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Chris K
(@pteclairekid) reported
@ring @hollywoodffred Same issue, have lag and buzzing sound on live view/videos.
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Nikki Maher
(@SilverDionysus) reported
Can anyone recommend a good wireless video doorbel?? Have a @ring for just over a year and it is offline more than its on. Had packages pinched and cars damaged and no proof!!!
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Jim Higgins
(@JimHiggins1) reported
@ring @hollywoodffred Same issue for months. Doorbell rings, open app, by the time it’s connected they have left. Fibre broadband to the property, good WiFi close by. It’s a ring issue and looking to be a common one amongst users.
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Chris Atkinson
(@AckersStorm) reported
@ring hey so my ring doorbell is still sending me notifications of motion but the app says it’s offline. Any ideas?
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Georgia Lisa
(@Georgialisa) reported
Got to say @ring have 10/10 customer service, my doorbell broke it was 2 and a bit years old and when they couldn’t troubleshoot the problem they sent a new doorbell which was here within 3 days. I’m impressed.