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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ring users through our website.
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Online Features (29%)
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Device Failure (20%)
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Sign in (19%)
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App Crashing (15%)
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Errors (10%)
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Website Down (7%)
Live Outage Map
The most recent Ring outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Islington |
Online Features | |
 New York City |
Device Failure | |
| Commack |
Device Failure | |
| Kingston upon Hull |
Device Failure | |
| Chicago |
Device Failure | |
| Crystal Lake |
Online Features |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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Kenny Ooi
(@ko993c4s) reported
@ring ... there are very reasons why we have decided to buy your products and of late your system has been highly flaky and unreliable... the system response is slow, and major system outages have become more frequent... your technical infrastructure needs a proper audit.
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Bᴏᴏᴋsɴᴏʙ 🙃
(@b00ksnob) reported
@ring is there something going on with the ring app? I've had issues connecting with my live video. I've disconnected and connected my wifi and it doesn't seem to be a connection issue. My battery is hardwired so it can't be dying.
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Richard Smith
(@richard7smith) reported
@ring is the problem also in the UK as I have intermittent service
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Brad
(@iHerbcustomer) reported
@ring Is there something wrong with your service right now? The app is working and I cannot sign in to my account. The two-step verification is failing on both phone and laptop. Thanks.
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TIRED.
(@AsiaAneka) reported
@llaWttaM @ring Exactly. There's not even a tweet to say they acknowledge that there's an outage. It's been hours now.
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Leah
(@bizzileah) reported
@ring the app is not working! why can’t I login to the app? The 2FA won’t even work, would not accept the codes that you sent?
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Rob
(@beershark) reported
@ring Hi guys, My app isn't connecting at the moment on two separate Android devices. Is this a known issue? Eta on a resolution if so? Thanks
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Tobias Hoppenthaler
(@hot33331) reported
from
Köln, Nordrhein-Westfalen
@ring Would be awesome to have the door bell working even if the backend is down. It really sucks that the chime doesn’t do a thing just because the backend is down.
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JEG
(@jay78guest) reported
@ring can someone help me with the security on my devices please something isn’t right???
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Teri Meyer
(@taytaym104) reported
@jhellyer312 @ring Mine seems to be down.
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manangJEN
(@manangJEN) reported
@ring is down!
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Aaron
(@IndioTechKnow) reported
@ring is no your system down? App and website are not working for me.
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Luke Walker
(@Luke_O_Walker) reported
@ring I’m having major issues trying to verify my account in order to set up my new doorbell. Is this due to your issues? Any help please
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Dewey Wise
(@drumdork1952) reported
@ring they are down in many areas today
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Emma Driver
(@emmalb1988) reported
@ring there a connection issue your end? Can't get on to my app to view my doorbell
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ConservaTweet
(@C0nservaTweet) reported
@ring is still down. And their status is still "investigating" for HOURS now. Pretty shocking a 'security' company can have so little redundancy, so little protection and so little ability to respond.
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Poonam Degan
(@full_moon78) reported
@chrispepe1 @ring World wide problem
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Athena Kolbe
(@AthenaKolbe) reported
@ring Your app is down and I cannot create a new account on your website, my phone (apple), tablet (play), or ipad (apple).
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20Jan2021🌞💙
(@BJLass) reported
@ring Three hours of outage. So much for the big holiday sales.
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Kenny Ooi
(@ko993c4s) reported
@GeekmanGreg @ring It’s a real shame you will start losing customers to your competitors with this continued level of poor service.
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George
(@georgesWHU) reported
@karenwink @ring It is a nightmare
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Heisenberg
(@HeisenbergOC) reported
Come on @ring...EVERYTHING is down?
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Markus Miller
(@markus_miller71) reported
@DanHewitt_ @ring Yes.its trash
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Shawn
(@bottomGUYforYOU) reported
@ring my house was broken within the last hour, not able to access the footage. Keep getting errors, how can I access it?
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Andy Lumsden
(@72lummers) reported
@ring any issues with logging in to accounts? I can’t seem to login.
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eRn_mY_dOlLaRs
(@eRn_mY_dOlLaRs) reported
@DanHewitt_ @ring I’m going through the same issues @ring needs to fix it ASAP
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Lazy Gaga
(@SenoraJaJa) reported
I see that @ring is down. Anything else? Is #AWS having a global problem?
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kadiyow
(@kadiyow) reported
Would be nice if you could send an email or text to your customers to let them know your app is not working instead of letting me waste over an hour uninstalling and reinstalling and looking up help topics that don't help. #ring @ring
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Trust Science - Trust Facts
(@Cheryl1572) reported
@ring @Rob_McInnis This is a bad time - more theft going on right now in my neighborhood.
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Eric A Bender
(@EricABender16) reported
@Ring. Several things, every number I call automatically hangs up. Also, I can't create an account. Maybe I should send everything back. Your customer service is terrible and your app is trash!!!!