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Ring status: device issues and outage reports

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Full Outage Map

Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.

Problems in the last 24 hours

The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Ring users through our website.

  • 47% Device Failure (47%)
  • 19% Online Features (19%)
  • 13% Sign in (13%)
  • 9% Errors (9%)
  • 6% App Crashing (6%)
  • 6% Website Down (6%)

Live Outage Map

The most recent Ring outage reports came from the following cities:

CityProblem TypeReport Time
Morecambe Device Failure 11 days ago
Greeley Errors 22 days ago
London Device Failure 24 days ago
Manchester Device Failure 25 days ago
Romeoville Device Failure 27 days ago
Garland Device Failure 29 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ring Issues Reports

Latest outage, problems and issue reports in social media:

  • MattMartinIvy
    Matt Martin (@MattMartinIvy) reported

    @ring I have one of your ring alarms, whenever we lose power the system Never resets to the network, You have to do a reset. Surely this known glitch can be fixed. What if I was away and had power cut: the when would go offline until I got back. That goes against the whole idea

  • meechie2_
    Demetrius📸 (@meechie2_) reported

    @ring can send me notifications of every car driving down the street but miss someone stealing my damn package from my front door. **** so annoying

  • moviesplusgames
    The New Release Guy (@moviesplusgames) reported

    I'm pretty sure someone at @Ring is telling people what's going on with my camera footage or some other ****. Sure seems like it. Maybe get a different company. Nobody knows certain **** about my cams but me, but the neighbors sure seem to. And when I'd make complaints, the Ring outreach team or whatever it's called would constantly try to contact me and their reps would all have obviously black names, and my neighbors are black, so... Not hard to fathom in this age, especially when employees got caught looking at video (and this was before that story broke. I've had Ring for years now).

  • john4brown
    JB (@john4brown) reported

    @ring what terrible customer service you have. For a company owned by @amazon you really need to step up your order management and customer service people. Just terrible experience and I’m trying buy a product!

  • oab
    Obleo A. Beck (@oab) reported

    @ring omg 😡 could you please stop 🛑 sending nonsensical messages in the ring app that have nothing to do with home security! WTF! 🤬 This A.I. nonsense is annoying snd off topic!

  • Its34Again
    Scotty J (@Its34Again) reported

    Day 20 of @ring STILL not fixing an easy iOS Widget problem even thing they pretend they’re working on it. They literally don’t care, do they!?

  • Its34Again
    Scotty J (@Its34Again) reported

    Day 21 of @ring STILL not fixing an easy iOS Widget problem even though they pretend they’re working on it. They literally don’t care, do they!?

  • Strewth10
    Strewth ❤️🤍🖤 (@Strewth10) reported

    @ring Hi Australian here. You’re advertising here. Bad idea. We know you. Zero chance of installing your spyware here. And if I see a friend with your stuff I’ll tell them what you do.

  • AnusOfDoom
    DonutOfDoom (@AnusOfDoom) reported

    @AFLcomau 🚨🚨🚨 My neighbour barracks for the Dons and 3 weeks ago I caught her on my @ring doing a girthy **** 💩on our doorstep so I’ve little to no sympathy for Don fans at the minute. 🙄 They’re filthy animals imho🎯

  • yaamacy
    yama 🍀💚🐯🌱🇭🇰💙🔆🤟🏻 (@yaamacy) reported

    @ring the video description worked fine during the trial period, but it doesn’t work after I subscribed the Ring Pro plan. I had already done what your online chat suggested but it’s still not working, it’s too frustrating, please advise, thanks.

  • luke4696
    Front St. Finance (@luke4696) reported

    @ring your **** sucks…. @SimpliSafe is way better. I regret switching at my new house so much. Just trash.

  • gdfilipe
    Dtino (@gdfilipe) reported

    @ring terrible system , a total ripoff , I got 2 cameras and door bell a chime and a bracket allowing the camera to move around , I need to give it away , but the person must physically come remove it. I will not spend another ounce of good energy on bad things.

  • fisher1021
    Mark Fisher (@fisher1021) reported

    @ring so upset with your terrible camera/doorbell im about to go all wyze

  • jenannrodrigues
    Jen Rodrigues (@jenannrodrigues) reported

    @ring our ring cameras for the front door not working correctly. Not picking up when people near our driveway.

  • AnusOfDoom
    DonutOfDoom (@AnusOfDoom) reported

    @DailyMail I caught my neighbour on @ring doing a girthy **** on our doorstep & when I confronted her about it she told me they were warm biscuits we could all eat! Same, same but different!

  • julierawlings
    julie (@julierawlings) reported

    @ring my wifi is fine all other devices and the tv work fine… why does your door bell and chime device suddenly have a problem? Only your device i rang my provider it is actually a you problem which is now a me problem

  • RolandBurnem
    Roland 🛸 Burnem (@RolandBurnem) reported

    @excel_ranger @ring Eat **** you pathetic karen.

  • ScarlettShaw
    Scarlett Shaw (@ScarlettShaw) reported

    brought the new @Ring 2K battery dorrbell to replace my old 3. The viewing angle is awful. With the camera next to the door, you can’t see the door. Motion detection seems just as bad and the image quality is marginally better. Improved night vision though. #Ring

  • stamf0rd
    My World, My Way (@stamf0rd) reported

    @ttb_backagain @ring Try giving Amazon a nudge, might help, nothing to lose.

  • benjohnson4prez
    Jesus (@benjohnson4prez) reported

    I just realized @ring pushed out some AI bullshit for a free month, without me saying yes to it. There's no way to cancel it unless you cancel the service. Congrats ring, service cancelled. Next time ask us if we want that ******* **** pushed on our cameras. ********!

  • luckynla
    Luckynla (@luckynla) reported

    @DHSgov : @ring allows ICE to be doxxed and organized notifications to disrupt and potentially harm officers and protesters. Please repost. I have complained via phone, email and text for almost a year and yet they still allow content that is NOT allowed and is illegal on other platforms. I flag content as illegal yet they still allowed posts to remain on the platform. Their fix: we can change your notifications so that YOU don’t see them anymore.

  • KristyM03508044
    Kristy Moore (@KristyM03508044) reported

    @ring is there a way to speak to a human? I need help!

  • Turbolag12
    ZerohedgeIsFakeNews (@Turbolag12) reported

    Moved @amazonalexa Echo Show to a bathroom closet where it will be used as a clock. Inability to turn off pop-up ads is unacceptable. Nonstop motion in my peripheral vision in my office. Wanted @Ring notifications, but that implementation is piss poor & the device chokes. FU AMZN

  • Leeroy64Cordrey
    Lee Cordrey (@Leeroy64Cordrey) reported

    @ring you devices are terrible, how can something that has worked for so long be so difficult to reconnect. All of my stuff works and these devices will not connect and when they do they randomly disconnect. The reconnection method is a joke

  • kirstmichellle
    👻 (@kirstmichellle) reported

    @ring hey I can’t get into my ring account due to getting a new phone and a new phone number! Chat is sending me around in circles. I’ve done all troubleshooting I can with no access. Can you help?

  • nakatomi2010
    Nakatomi2010 (@nakatomi2010) reported

    @ring I need you to understand that the reason I haven't signed up for the AI plan isn't because I haven't tried it, but rather because I am tired of subscription cost increases. I appreciate the trial, but you're asking for too much money. That's the problem.

  • Alexi2088
    Alexi atherton (@Alexi2088) reported

    @ring Three calls. Three different advisers. Around 25 minutes on each call. Three terminated calls before my issue was resolved. That’s over an hour of my time wasted with nothing to show for it. Easily some of the worst customer service I’ve ever experienced.

  • DanJohnsonAB
    Dan Johnson (@DanJohnsonAB) reported

    @ring was a mistake. It demands a signin and password constantly and doesn't n recognize me, and when I ask for help, I can only get no-reply, notifications.ring.

  • CrackShotPlays
    cracku ♡ (@CrackShotPlays) reported

    @BoneKnightmare @ring scared for the woman he is searching for wtf???

  • _TommyShane_
    Tommy Shane (@_TommyShane_) reported

    @ring customer service is terrible. Bought a new device only for it to stop working under less than a year. They send a refurbished one that stops working and the best they can do is advise us to purchase a new one and offer us “25% off” #trash