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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ring users through our website.
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Device Failure (29%)
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Online Features (21%)
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App Crashing (15%)
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Errors (14%)
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Website Down (11%)
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Sign in (9%)
Live Outage Map
The most recent Ring outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Kansas City |
Device Failure | |
| Waterford |
Device Failure | |
 Frankfurt am Main |
Online Features | |
 Bristol |
Errors | |
| Willimantic |
Device Failure | |
| Huntley |
Errors |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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Drew Wright
(@DWright99ATL) reported
@ring @lize_writes stop with the generic message, this is obviously a widespread problem
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Ashley Steen
(@aey1004) reported
@ring WTF is wrong with your crap product. It randomly falls off the WiFi network and now won't get back on .. I've changed every thing on my phone and repeated the same steps over and over. This is BS.
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Flicks News
(@flicksnews) reported
@ring @ring_uk can somebody respond to my most recent DM’s or even better just fix the issue that has been an issue since January regarding the Chimes not working correctly.
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Maddie Lear
(@madelineruthh) reported
@ring If you have a major issue, maybe report it. "Mode Status Unavailable" and on hold for 20+ minutes. Great way to start the day.
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KD
(@K_Dayle_19) reported
@ring My alarm has been going off for an hour and my device/app are saying error in monitoring. No way to turn alarm off. Been on hold for customer service for almost an hour. Seriously?! Completely unacceptable.
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Jasmine
(@jazzyfizzle____) reported
If y’all have @Ask_Spectrum, don’t even bother using @ring. They gonna blame each other for their product not working and bullshit on tech support.
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RiozaziDaGon
(@riozazi000) reported
@ring hey ring I’m tired of going to my ring device to restart when I go offline. Have a way for customers to turn the device back on when going back online without going to the device. PLEASE
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☟ That B Guy ☟
(@thatbguy) reported
@angus1357 @ring @ar5enalfc Same issue here. Works fine through the web site. But, the app is busted with the error message above.
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Nathan D. Knox
(@NDKnox) reported
@ring is a terrible company...my replacement device should've been to my house in January. Everytime I called, I get the same information and no resolution... I won't recommend this company at all.
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Lize Grant
(@lize_writes) reported
@ring @K_Dayle_19 I just tried to message myself. Not working. Disarm mode is off for me too, and it looks like a few people.
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Gerhard
(@Gerhard_JF) reported
Hey @ring, so my Ring Spotlight Cam Battery stopped working, phoned Customer Care and was very helpful and said it will be replaced. 4 Months later and still waiting… Any help please?
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Flicks News
(@flicksnews) reported
@ring @creedmovie Hi @ring to quote another Rocky movie "I didn't hear no bell" is there any update on the chimes working or have you given up on them & much like Rocky Balboa they ain't coming back for the foreseeable. It's over a month now not working. It's just crazy also no response to my DMS.
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Ajay Lummy
(@jaylummy) reported
@K_Dayle_19 @ring I had the same issue this morning too! It's super frustrating!!
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Ajay Lummy
(@jaylummy) reported
@ring You guys have the worst support service center! No response after an hr being on the phone trying to fix the issues with my Ring Alarm and not being able to turn it off. No fault of mine. You guys should do better!! If this were an emergency, this could have been a disaster
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Gary & Lili
(@LiliCalifornie) reported
Congratulations to @Ring on having such great security that I cannot access my account! What a piece of **** security system.
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Adam Bowen RN
(@AdamBowen1990) reported
@ring Hi, I’m trying to sign in to my account via the app and website but it’s asking to send a text to my mobile but I have changed my number
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Matt Adams
(@MattAda51611510) reported
@ring IFTTT integration broken with ring account upgrade. Now that my doorbell detects “people” it no longer sends the “motion” trigger to IFTTT. I paid to upgrade the account and lost features.
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Mr.WOod
(@PecKerW0ooD) reported
@ring Dear @ring our country has so much wasteful spending. If I could propose a suggestion. You team up with @SHAQ and high crime neighborhoods in cities. Work at a contract and blanket the cities with ring cameras to start protecting their citizens. Might tone down a lot of the super…
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Lisa
(@Twanna80586084) reported
@amazon @ring flood light cameras are useless if you cannot read license plates🤬🤬. @amazon you now own ring. With your advance technology this shouldn't be an issue in 2023. Had trespasser but the cops need the plate to make an arrest. Who else has this issue?
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Nycallday
(@Nycallday5) reported
@ring Your company has one of the absolute worst customer service departments I have dealt with. Shopping for another camera company due to your company’s poor service.
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💥 Pat C 💥
(@PatCinFLA) reported
@ring I talked to customer service & they put a ticket in. 👍 I was on the phone with 2 different reps who were both very friendly & professional. Didn't find a fix for the app but figured out I can access it on computer browser & cell phone browser! 👏 So that will work for now. Tyvm!
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Dal
(@Dal_Justdal) reported
I like the ease of use of @googlenest but the times I needed the footage the clarity doesn't help police, even when suspect is just 10 feet from camera. I like the clarity of @ring but their app sucks, it's frustrating to navigate their app and their website is even worse. Any
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notwith_theshit
(@NotWith_TheShit) reported
@amazon @ring can y’all please replace my car cam?! I pre-ordered it before release and love the product but it randomly stopped working last night. I un/plugged and still no luck. I’ve only had it like 2 weeks wtf? Please help
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Jasmine
(@jazzyfizzle____) reported
Are all your customer reps slow? @ring
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The Magnitude of Me
(@feck12a) reported
@CARandDRIVER @ring The reviews on Amazon from people who've purchased this are pretty bad.
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derek 〽️
(@derekmcl1817) reported
The @ring app notification system could be the worst thing that has happened to society in the last 10 years
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mike barriga
(@mike_barriga) reported
My house almost burnt down and @ring didn’t capture a thing. Not even the fire trucks or ambulance out front but they sure love to send one neighborhood alert after another when I’m on the treadmill. Turns out that knowing what’s going on in the front yard all day is annoying.
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Kevin Andrews
(@kbart84) reported
@ring Also having an issue with not being able to change "modes" in the app this morning. Was working fine 12 hours ago.
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Mauro Porcini
(@MauroPorcini) reported
@ring I had the worst possible customer service experience with you today. A chat of 2 hours and one of 1 h, with the promise of solving the very basic issue, ending up solving nothing. It was a simple product exchange. inefficiency and frustration: remarkable…
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Jason
(@Fatheed1) reported
@ring Is there any intention of releasing a ring doorbell with wifi components that aren't made of potato? My doorbell constantly complains and I've done everything from adding boosters to splitting SSIDs. I know I'm not alone with this issue.