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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ring users through our website.
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Online Features (29%)
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Device Failure (20%)
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Sign in (19%)
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App Crashing (15%)
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Errors (10%)
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Website Down (7%)
Live Outage Map
The most recent Ring outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Chicago |
Device Failure | |
| Crystal Lake |
Online Features | |
| Prescott Valley |
Online Features | |
| New York City |
Online Features | |
| Arlington |
App Crashing | |
| Arlington |
App Crashing |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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Rick Wolnitzek
(@rwolnitzek) reported
@ring I can’t get past the account login on my new phone because the verification email does not contain the link that you think it does.
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KP
(@96Swinger) reported
@ring can I have some help, I think I've been overcharged on my billing plan.
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Alex Jackson
(@SomeNorfolkGuy) reported
@ring I cannot log back into my doorbell. It want a verification code sent to a phone number I no longer have, and I have never logged in on any other browser to get the code it suggests on your website. Can you help?
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Q. Angermann
(@QAngermann) reported
@ring is the app running good ? In app, cameras and alarm appear offline as they were working well 2 hours ago
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Rick Wolnitzek
(@rwolnitzek) reported
@ring the iPhone app is broken. When logging in, it sends the wrong email. There is no link to verify identity.
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imbery
(@imb3ry) reported
@ring order a ring set but gave the wrong address. Impossible to change on the website??? Can you please help
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Nicole Kalin
(@NikkiV35) reported
@ring hi there- my in-laws (no Twitter) need help with a Ring charge they just got for a service they don’t have anymore. Can you help me get it cancelled?
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Danny
(@danduran14) reported
@ring help me please
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Wen Rug Pull: Minting Now
(@pullmyrug) reported
@tmleafs26 @ring let me down. Maybe they will buy some rugs!
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Pedro Palayok
(@areacode778) reported
from
Edmonton, Alberta
@ring going on anf offline both of my properties is this your services acting?
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CHET
(@nv_chet) reported
@ring had the device for 2 years 4 month and getting pink screen being asked to buy a new device ridiculous service and poor form.
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🚖 Charlie's Taxi 🚖
(@TaxiDriverDiary) reported
@ring products are ace . Trying to get in contact with them in nigh on impossible Very poor service
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Theo
(@thegolden91) reported
@ring Hello, my application announces to me without stop that my ring alarm is online and offline, and I received two calls telling me that an alarm is in progress while I am at home and that the alarm is in deactivated mode
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Tradesanity
(@rememberthatti2) reported
@monacharen Idk why Dems thought this sort of messaging would help them. Messaging that tells people “don’t believe what you see; only what we tell you.” People don’t need to look at outdated official data when their @ring and @Nextdoor apps show rising daily crime in their neighborhoods.
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Chris Phillips SJA OstJ
(@Chris__Phillips) reported
@ring Disappointed with the customer service, Spoke to a help tech and transferred me to a Technical team (waited 15+min) then spoke to them for 1 min then cut off. No call back.. spoke to another person who said they will call back… #PoorService
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Mary4Change
(@i2bmiss) reported
@ring when is Ring/Amazon gonna fix the app problem? Cust Serv is useless, besides not speaking clear English! read reviews in the app store. i have had Ring DB 4 yrs & Amazon has completely destroyed this product. am considering replacing with a competitor - grrrrrr 🤬
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AGloveBox
(@AGloveBox) reported
Just wanted to say thank you @ring for having a doorbell go off in your commercial. My dogs just lost their **** for no reason
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Nicole Kalin
(@NikkiV35) reported
@ring Thank you but they don’t know their account info which is why we have this problem.
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Randy Resnick (@randulo@fosstodon.org)🎷🎸
(@randulo) reported
Many tech companies also do this well, among them @1Password @ring - I prefer to give positive reviews to well-done support than the other way round, useless griping about bad service. Although... I've been guilty of that in the past.
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✨𝙲𝚢𝚗𝚝𝚑𝚒𝚊 𝙼𝚎𝚛𝚌𝚎𝚍𝚎𝚜✨
(@Cyntmatic) reported
@ring I’ll be at work…working an extra hour…for a total of 13 hours…send help😭
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Mike
(@miciphone) reported
@ring To bad cloud-storage prices went up by 35% for useless 180-days cloud, leading to a massive cancellation of users, instead of offering shorter-period storage at a reasonable price #ring #doorbell #ripoff
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Rich Koehler
(@hcirk) reported
@ring your current commercial that includes the door chime causes my dogs to jump up and start barking like someone is at our door. Not good. Please fix your ad.
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onerealbeanie
(@onerealbeanie) reported
from
Manchester, England
@ring please could you check out the password reset form script and login form script to make sure that special characters, used in passwords, are not causing problems. Thanks.
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🇺🇦Mr Mark🇺🇦 @MarkMetz@sfba.social 😎
(@markmetz) reported
@ring Bye bye… you’re blocked, take your advertising dollars elsewhere let Elmo go down in flames.
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Louise Green
(@green2807) reported
@ring confused as to why your customer service is so bad! I was speaking to an adviser who then confused me with someone else and has now stopped replying to me!
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Kim Jong Surge
(@kimjongsurge) reported
@_nataliecat @ring My dog just went APESHIT... Took 15 minutes to calm her down
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Ben James
(@Ben_J03) reported
@ring can't set up my Ring 2nd gen device with a Pixel 7. Manually won't work, as I've changed phone and internet provider. Can't connect to new WiFi using my Pixel. Help!!
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Pedro Palayok
(@areacode778) reported
from
Edmonton, Alberta
@ring down?
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Ferucio❄️
(@0xsterisq) reported
@AlanCourciere @ring My ring alarm is down too… since 1 hour
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Esther
(@edrops190) reported
@ring is something happening with the app? Haven’t been able to connect all day so uninstalled/reinstalled and can’t log in now. Tried to reset PW but got ANOTHER error