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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ring users through our website.
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Online Features (28%)
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Device Failure (21%)
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Sign in (18%)
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App Crashing (15%)
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Errors (10%)
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Website Down (8%)
Live Outage Map
The most recent Ring outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 New York City |
Sign in | |
| Elk Grove Village |
Website Down | |
| Somis |
App Crashing | |
 Manchester |
Online Features | |
| Gloucester |
Sign in | |
| Bognor Regis |
Online Features |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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SIR Ronson 🗨
(@RON50N) reported
@ring @theballisround There is nothing new that warrants the increase, just tried to glitter sprinkle **** like tour getting a deal, the deal is we all cancel and go to @EufyOfficial who give better "enhancements" all for free
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△ ⃤△ GUN_FINGAZ_SLINGA
(@Just_Boof_it) reported
@ring raising their prices by $9.99 is bullshit…my device somehow misses all the important things but captures all the unnecessary ****
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Clint W
(@Clintw123) reported
@ring WTAF £10 a month price hike for extra we don’t wont! Why not give people a choice pay it if you want it! Absolute joke, as bad as utility companies in the UK! Or allow multiple rings to store on one account!! CANCELLING
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Charlotte Hamlin
(@charly_louise) reported
@TheRyanAmbrose @ring @ring_uk What a nightmare! Hope you get it sorted!
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Chris
(@Chris135794) reported
@ring Had to remove payment details as you've decided to go further down the scumbag rooad and place a banner across the bottom of the site where cancel plan option would be. Absolute disgrace of a company, sincerely hope to hear about you going bust one day
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Chris
(@Chris135794) reported
@ring Had to remove payment details as you've decided to go further down the scumbag rooad and place a banner across the bottom of the site where cancel plan option would be. Absolute disgrace of a company, sincerely hope to hear about you going bust one day
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Dave Ambo
(@DaveAmbo) reported
@ring You are great but I think, putting your subscription up by £10 is just too much, especially now during this financial crisis. A poor decision & a real shame from a Company with such great service. #profiteering
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SIR Ronson 🗨
(@RON50N) reported
@ring @perklabs Your copy and paste tactic is the sane as your **** email basically telling us to like it or **** off
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Kelly
(@Ke11yJ) reported
@RichardTBeery @ring I don’t live in America - and why not call out bad business?
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SIR Ronson 🗨
(@RON50N) reported
@Jstar571 @ring @BKaur01143499 They couldn't give a ****, have a look at all there responses, goes to show what a **** company it is
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Darren Charker
(@charker_darren) reported
@ring @AmazonUK just had the email regarding bills going up. But cancelling the plan is impossible as you’ve put a banner at the bottom of the account page, which blocks the cancel plan option. And a help bubble blocks you from closing the banner!
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Stefan Hughes
(@stefan_hughes) reported
@ring Cant even view my subscription to see when my renewal date is. I wasn't considering cancelling but I bloody well am now. Broken mobile page. Broken website. Broken app, is there anything you can do right?
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DaDaDa
(@spark111111) reported
@AssistedAccount @ring @KatherineCory Only got a doorbell so cancelling subscription taking bell down and going back to normal doorbell managed for 60 years without one and sure I can manage again.
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toon9eck
(@eric1968x) reported
@ring @WayneoJones Instead of asking people to DM to help them CANCEL THEIR SUBSCRIPTION because of a pop up ad on the cancel button WHY DONT YOU REMOVE SAID POP UP AD but then that was the whole point in putting it their wasn't it I have reported you for doing this
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NEVER TRUst a TRUmp!
(@JonathanHereIAm) reported
@ring Just got the email about 33% increase. Terrible time for it and Ring should know better. I understand an occasional increase but 1/3! Insulting to your customers. Forget it. I’ll be cancelling my subscription.
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Jason Cooper
(@JasonCooperAdda) reported
@ring Well done on the Netflix move. Just fix the app an let me cancel. This is about principals now and people are no longer standing for it. You have wrecked what was good with this move. It’s a doorbell ffs!
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David Born
(@davidb0rn) reported
@MurrayDillon @ring If that is the case the situation with @ring is even worse than I thought! Their customer service gave me a full refund after I explained the problem. they never mentioned the new tariff wouldn’t apply until Dec.Worrying that a random guy on Twitter knows more than trained staff!
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Chris Shulfer
(@ShulferChris) reported
@ring psst. Raising your service fee 33% in one shot just made me cancel your service. Sure now I have a **** device(that wasn’t working as it should anyway) but I’ll gladly eat it 🖕
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bum
(@Da_Youginq2x) reported
@ring hey ring I’m having problems signing in and it keep saying “an error occurred please try again later” after I put in all the right info
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Carole the Proudly Woke Over-Educated Snowflake
(@OutOfYourLMNt) reported
@Rob_Dawson93 @ring Agreed! 33% here is US. That’s bad enough.
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Fredje
(@SanFred2010) reported
@tommystranack @ring Cancelled my subscription immediately (even though here the increase is 'only' 33%... oddly enough serversin NL and UK were offline so one couldn't cancel. #coincidence... Finally managed. They are 'sorry to see me go'... Should have thought of that before robbbing us all!
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gramma👵🏻🏡
(@Star2fireDenise) reported
@ring we had a power outage last night. I tried to post it. I was refused but you posted someone else’s about it. We also had someone checking car doors last night, you refused to post that one too. I’m being discriminated against. It happens every time I try to post to neighbors
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ADVICE GUY
(@worldwidesc1) reported
@ring EVERYONE CANCEL THEIR PLANS RING IS A BUNCH OF CRIMINALS DAM SHAME WHAT YOU ALL ARE DOING IF SHAQ IS STILL PART OF YOU ,THEN **** BRO SHAQ!!!!
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Austin Hicks
(@AustinHicks86) reported
Really, @ring? 33% price increase for features people don’t care about? It seems like bad faith to me. Just make a new price tier called “Basic Plus” or some nonsense. Y’all know you have competition, right? I can’t wait for my @AnkerOfficial door lock / camera to get here.
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Alanna.
(@alannaDayeeee_) reported
any good security camera recommendations because ring cameras are a bunch of **** and they had the nerve to tell me to buy something else to get my product to work DONT BUY @ring DO NOT!!!!
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Andy
(@ajg_1983) reported
@ring I think your latest app has a bug. Whenever I try to view timeline snapshots from my doorbell, eg overnight activity, it shows "Loading..." and nothing EVER loads. I reset/reinstalled everything but didn't fix it. So downgraded to previous APK and problem solved.
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QwertyKB
(@zxcvbasdfqwerty) reported
@ring need help in removing sensors from my app
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Dave
(@SabresFanDC) reported
@ring Not enjoying 1st experience buying your product. I completed purchase of a camera during recent sale & purchase amount was charged to my CC. Next day, order was cancelled due to mysterious "credit card issue". Now support won't sell me camera for same price. #frustrating
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Patch Culbertson
(@keep_it_pc) reported
Trash move: @ring raising basic plan annual fee 33% with no value add 👎🏻👎🏻
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Chris
(@Chris135794) reported
@ring @ring_uk Had to remove payment details as you've decided to go further down the scumbag rooad and place a banner across the bottom of the site where cancel plan option would be. Absolute disgrace of a company, sincerely hope to hear about you going bust one day