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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ring users through our website.
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Device Failure (30%)
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Online Features (22%)
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App Crashing (16%)
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Errors (12%)
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Website Down (11%)
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Sign in (10%)
Live Outage Map
The most recent Ring outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Port Orange |
Online Features | |
| Rochester |
App Crashing | |
| Kansas City |
Device Failure | |
| Waterford |
Device Failure | |
 Frankfurt am Main |
Online Features | |
 Bristol |
Errors |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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mhenmhen
(@mhenkulit) reported
Our @ring is not working. We're outside the house for an hour... sigh. Kids getting bored while waiting
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Josh brennan
(@wheels2019) reported
@ring Honestly Its very mind boggling. That every single whole home security system goes down. Without any sort of ETA. Of when it is supposed to be back online
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Barry 413 🍊 🏈 🏀🥊⛳
(@BarryMayoros) reported
@ring It is still not working as of right now .......
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Bre
(@Brevillarreal01) reported
@zippy1580 @ring I agree, I tried calling customer service even that is down.. allegedly ring got hacked today.
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ChristianahMorenita
(@xChristianahx) reported
I’ve had @ring for about a week and it is sooo hit and miss. I’m more stressed with it KMT. Now the system is completely down and I’m locked out the app 🙃. Great. Feeling super duper safe right now 😑
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George Wimmer
(@WimmerWildernes) reported
@ring I have ring at two of my properties and it has been down all day. Still down. I know the status, it's down.
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Benjamin Fiset-D.
(@BennyDiamond) reported
@ring When will you implement fallback to local communication between devices on the same LAN you get such outage? It would at least alleviate some issues related to your shaky infrastructure. It's not hard, Google mDNS.
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Run Lindsay
(@queencitydawg) reported
Hello @ring. We’re sorry to hear that you’re having trouble connecting to your customers to warn them that you aren’t working. Please keep trying to resolve the issue. When you said “Together, we’ll make neighborhoods safer” we believed you. We're still here waiting for answers.
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George Frick
(@412SPBMX) reported
@ring @OraDubs About 12 hours you're still investigating the outage? I would think a security system would have a backup plan for an outage.
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Carl Wills
(@carlwills85) reported
@ring is my alarm still active? I activated it earlier but now since the outage I can’t turn it off! Any idea…
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hd 🇺🇸 🇵🇷
(@martyxcone) reported
@ring Nine hours down and counting #ring #RingDoorbell 🤡 🤡
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Jesse
(@Westy1322) reported
@ring What a joke! Still down!
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Amjid Khan
(@akhan999) reported
@AndrewM497 @ring My Alexa has been fine just ring. It doesn’t happen often but they should have backup plans redundancies should a service go down. So it’s pretty poor. This isn’t down to ring but Amazon obviously saving on costs.
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Michelle
(@Kairy4Michelle) reported
@Flangecake @ring I feel bad for your dog, and not because of the bathroom thing.
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e
(@eCAli) reported
@ring ARE YOU GONNA FIX THIS????? lets go @amazon
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Nicholas Apenianski
(@NApenianski) reported
@ring @ring I can't sign in either is that also part of the outages
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Joan Ginsberg 😷
(@JoanGinsberg) reported
People are joking about it, but I really do think burglars are taking advantage of the @Ring outage. Someone rang my gate bell, but backed away quickly and left when I opened the gate. I didn’t know there was an outage until I tried to check the video.
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Bill Maisch
(@maisch_bill) reported
@houselvrdarci @ring The really frustrating part is that I spent over 2 hours trying to figure out what I was doing wrong, & had to go to Twitter to find out about an outage. There was a time when you had an issue with a product you could actually call & talk to an actual person.
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Carl Wills
(@carlwills85) reported
@ring can someone please help me, I’m trapped outside my home not knowing if I can get in or not. It’s midnight here in the UK so don’t want to wake everyone up!!
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D......🇩🇴🇩🇴
(@ItsDevinDaDude) reported
@ring what’s going on with the app? It’s just crashing. Can someone help me? Idk if it’s just my ring or others that are having issues. Please help me.
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🧑🏽💻EP MEDIA 💻🎹🎥
(@EPMEDIACA) reported
@ring I haven’t been able to login all day you won’t me reset my password!!!
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Jordan Miller
(@jordanswackyvid) reported
@ring any ideas when you will fix the app and the system?
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alex palomo
(@alexbpalomo) reported
@Ronn426 @ring I'm in Texas we have the Same issue here....
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Carl Wills
(@carlwills85) reported
@ring question, I’ve been out since the outage and can’t switch off on the app? What should I do?
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arcademania
(@arcademaniauk) reported
@madealoss @ring Yeap doorbell not working
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Cris A. 🇪🇦🇺🇸
(@crisda25) reported
@ring Good thing it didn't happen during the outage today right? Cause the rest of us are still waiting for our service to be restored. Talk about a tone deaf tweet. Whomever thought this was a good idea needs a demotion.
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Abdullah Jamil
(@AbdullahJamil12) reported
@ring This issue will ruin Ring . Time to find another security company now . This is not acceptable
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Bee Spencer
(@BeeSpencer57) reported
@kemerson08 @ring @pink_dottie Frustrating that ring doesn't provide a backup plan to their customers when outage happens. My girl missed her shift at work because she did not know how to disarm the alarm and was afraid the alarm would set off when she opened door with 'home' status.
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Carl Wills
(@carlwills85) reported
@ring I’m trapped outside. Will my alarm go off, I can’t turn it off on the app due to the outage.
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The Language Shop
(@thelanguageshop) reported
@ring I understand the problem is with Amazon's cloud and not directly with Ring. What I don't like is the suggestion that the problem has to do with my internet connection. Please provide a concrete update. Many thanks.