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Robinhood

Robinhood Outage Map

The map below depicts the most recent cities worldwide where Robinhood users have reported problems and outages. If you are having an issue with Robinhood, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Robinhood users affected:

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Robinhood is a free-trading app that lets investors trade stocks, options, exchange-traded funds and cryptocurrency without paying commissions or fees.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Lehi, UT 1
Greenville, SC 1
Ontario, CA 1
City of North Lauderdale, FL 1
New Orleans, LA 1
Sloan, NY 1
Noida, UP 1
Norfolk, VA 1
Hazel Green, AL 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Robinhood Issues Reports

Latest outage, problems and issue reports in social media:

  • DogecoinFool
    🃏DogecoinFool🃏 (@DogecoinFool) reported

    @AskRobinhood @RobinhoodApp I'm still getting them. What the hell is going on over there? This wasn't a one time deal. Its Wednesday and I'm still getting them... Whatever you did to fix the problem didn't work.

  • H442334H
    Anti- Robbinghood (@H442334H) reported

    @t913jf6DDi13998 @AskRobinhood @RobinhoodApp File a complaint with SEC FINRA and BBB. I’m doing this for complaints.

  • ILoveEllephants
    ILoveElephants (@ILoveEllephants) reported

    @RobinhoodApp Robinhood has the worst customer service! Don’t use them!

  • nohesidc
    Toru (@nohesidc) reported

    @RobinhoodApp down from last one hour, and the customer service doing a good job-doing nothing, thanks @vladtenev

  • FadyM44
    F M (@FadyM44) reported

    @RobinhoodApp @vladtenev @vladtenev terrible stock

  • realroseceline
    Rose Celine Investments 🌹 (@realroseceline) reported

    Dear @vladtenev @BaijuBhatt @RobinhoodApp, I want to start by acknowledging what you built matters hugely because you opened the markets to millions of people who previously didn’t have access. That is a big deal and you deserve your flowers! But somewhere along the way, the incentives drifted. Right now, your product is optimized for engagement. But the future should be optimized for outcomes. Today, the business relies heavily on payment for order flow, options, margin, and crypto. In simple terms, the platform does better when users trade more. The problem is that more activity leads to worse outcomes for the investor who is your cherished customer. That is not an opinion, it is one of the most consistent truths in markets. Most people do not lose money because they picked the wrong stock. They lose because they trade too much, react too fast, and either lack the discipline or do not understand how compounding works over time. So the question becomes simple. Do you want to be a trading app, or do you want to be a wealth platform? Because those are two very different paths. If the goal is to build something enduring, something that actually helps people build wealth over decades, the model needs to evolve and the incentives need to align. You can start with access and let your customers invest globally. Today, your users cannot even buy a Canadian stock or a company like $RMS in France. The best businesses in the world are not all listed in the US. Then completely rethink your monetization. A model that wins when users trade more will always have tension as a dark cloud. A model that wins when users build wealth removes that tension, like a real life Robinhood. Focus on subscription, advisory, and performance aligned structures. The product itself needs to change too. Right now it feels like a game. It should feel like a long term dashboard of your life savings and financial journey. Celebrate holding, not trading. Show your users how their behavior impacts outcomes over 1, 3, 5, 10, 20 years. Make overtrading visible, not invisible. But this cannot just be advice, it has to be built into the system. Turn behavior into something measurable. Give every user a discipline score based on their behavior, things like holding periods, turnover, and consistency. Most people think they are long term investors until they see their own data. Make the cost of behavior obvious. Before every trade, show a simple projection of how that behavior impacts long term returns. Introduce friction where it matters. If someone is overtrading, and you know because you have all the data, slow them down. Even small pauses or nudges can change behavior. Create a set and leave mode, let users lock part of their portfolio for months or years and reward them for it. See the recent Kevin Durant story where he got locked out of his crypto app and made a fortune by loosing his password. Show alternate realities by running a shadow portfolio that shows what would have happened if they simply held. Seeing your own missed compounding is more powerful than advice. And then take it one step further, here’s my big crazy idea. What if Robinhood paid users to not trade? Lower fees the longer you hold. Better economics for patience flips the incentive structure entirely. Change what gets attention inside the product. Do not celebrate activity. Celebrate patience, consistency, and long term outcomes. Give people real portfolio intelligence. Not trending stocks, but actual understanding. Concentration, risk, exposure, etc. Most users do not know what they own, and that is a massive opportunity for you to build that trust. And invest in real education. Not surface level content, but tools that actually change behavior. Show people what compounding looks like over decades. Show them what fees and bad habits cost them. 1/2 👇

  • realVictorKung
    Victor | App Builder + Digital Nomad (@realVictorKung) reported

    @AskRobinhood This is pretty serious as the email came from a Robinhood domain + your support chatbot was not working last night. Hoping that others did not fall for it. This definitely deserves more attention from @RobinhoodApp and should not be swept under the rug.

  • MaxwellHua1g
    Maxwell.Huang (@MaxwellHua1g) reported

    @daniel_koss @RobinhoodApp @vladtenev I think they will expand first, and there will be no service in many places.

  • MtWbr
    Matt Weber (@MtWbr) reported

    @k1rallik @RobinhoodApp @gmail It's like a 5 minute fix. They shut down trading to stop #GameStonk but can't shut down account creation to implement a simple break-fix. I'm sure their TOS has clause so they don't have to make whole the people whose portfolio's get drained this week.

  • chinmay_pala
    Chinmay Pala (@chinmay_pala) reported

    unfortunately some tickers on @RobinhoodApp didn't adjust for the stock splits that happened. kinda unfortunate but it actually causes a ton of retail investors to make their buy/sell decisions based on messed up numbers; it throws off how they see the company's value and momentum through time. pls fix mr @vladtenev @AskRobinhood

  • kisan17
    K Anna (@kisan17) reported

    @narrgis007 @RobinhoodApp I see some issues portfolio not getting even though there is a price changes

  • daman4545
    daman (@daman4545) reported

    @RobinhoodApp Why is futures down? I have a position needs closed

  • OlofuOnani
    NeroDboss 🇳🇬 Oga Crypto (@OlofuOnani) reported

    @RobinhoodApp is stability overrated? 🤔 $USDC the ticker 🚀🚀🚀

  • KoZmoh
    Brian (@KoZmoh) reported

    Four “features” I want to see Robinhood ($HOOD) implement @vladtenev @RobinhoodApp International Markets: Open up Europe, Japan, UK, and Canada to US users. Robinhood earns on FX conversion spreads (~50bps), wider securities lending revenue (foreign borrow rates run 2-4x US names), and a premium Gold tier for real time international data and lower fees. Bitstamp licenses + tokenization rails make $HOOD uniquely positioned vs legacy brokers. Forex Trading: Direct currency pairs (EUR/USD, GBP/JPY etc.) with 24/5 access. Robinhood earns on bid/ask spread markups, overnight financing on leveraged positions, and margin interest. Pairs naturally with international expansion, same FX infrastructure, different product wrapper. High margin and recurring revenue. Again can offer lower fees for gold members. Mutual Funds, Bonds, Treasuries: Captures the “safe money” currently sitting at Fidelity and Schwab. Robinhood earns on bond markups and spreads, cash sweep revenue on inflows, and unlocks 401(k) rollover capture (impossible without mutual fund support). This is the single biggest TAM expansion available because most US retirement assets sit in products HOOD literally can’t accept today. Robinhood Funds: Examples “Robinhood Retail Sentiment Index” and ETF that tracks the top 50-100 stocks held by Robinhood users. “Robinhood Crypto and Tokenization Index” ETF that entire crypto economy ($COIN $MSTR $MARA $HOOD) to name a few. Robinhood would make margin on expense ratios.

  • stefangol
    Stefan Gol (@stefangol) reported

    Moved from a 27-year banking relationship to @RobinhoodApp and instantly regretting it. Account restricted, support misinformation, funds in limbo. Regulators will be involved if this isn’t fixed immediately. @AskRobinhood

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