Robinhood Outage Map
The map below depicts the most recent cities worldwide where Robinhood users have reported problems and outages. If you are having an issue with Robinhood, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Robinhood users affected:
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Withdrawals
Robinhood is a free-trading app that lets investors trade stocks, options, exchange-traded funds and cryptocurrency without paying commissions or fees.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Basking Ridge, NJ | 1 |
| Lexington Park, MD | 1 |
| Spring Lake, NJ | 1 |
| Bentonville, AR | 1 |
| San Francisco, CA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Robinhood Issues Reports
Latest outage, problems and issue reports in social media:
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joy anderson
(@joyande76725834) reported
@jinshin42350824 @RobinhoodApp What’s the use of their support where by you contact them and they don’t reply I had the same issue with my account today but I got it resolved with the help of cyberhack_081 on Instagram he’s am genius he’s fast and reliable
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ORDER OUT OF CHAOS
(@maddysdady) reported
@RobinhoodApp I haven’t gotten one response form your horrible customer service . U are horrible, don’t tell me to Dm and then not respond again . Lol trash lol
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Joshua Christiansen
(@josuemenombre) reported
@RobinhoodApp Don’t use Robinhood. They have zero customer support. I have been locked out of my account for almost 3 weeks now. No one responds from @RobinhoodApp They don’t care. I’m contacting news organizations to let people know about this.
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Kendrick Hall
(@Kendric42395664) reported
@RobinhoodApp So apparently there isn't a debit now and I should be all good hopefully. The debit magically disappeared and I resubmitted my transfer that should go through without an issue. This shouldn't be this hard and I hope you guys are paying attention.
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David Isaac
(@DavidIs17760747) reported
@RobinhoodApp The texting thing with customer service is good, but it is much better to speak to a human.
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Villatoro
(@hunchoalex) reported
This is absurd now. It’s been a month now with no actual help from @AskRobinhood @RobinhoodApp with my money still being held hostage. I guess they know I’ll be immediately closing my account once I’m able to withdraw, that’s why I’ve been left in the dark.
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Hugues Girard
(@1hugegHugues) reported
@RobinhoodApp Where is my WITHDRAWABLE CASH? It’s more than « 5 to 7 business days » since I asked you to transfer it to my bank or my new broker! Now my account shows 0$ balance, but neither my bank nor my new broker has the money I asked you to transfer. WTF?!!
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Joe Shabadoo
(@drano_spoonful) reported
@RobinhoodApp Your customer service is terrible. My money has been stuck for 2 weeks in RH and I haven’t been able to talk to a human. Stay away.
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Blank
(@callmebutters69) reported
@RobinhoodApp is the worst scam ever lol restrict my account for using the app... eat a ****. Give me my money.
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Rekless driving
(@i_GETREKLESS) reported
@RobinhoodApp I’m having trouble signing in after buying a new phone please help
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Kendrick Hall
(@Kendric42395664) reported
@RobinhoodApp I swear ever since this gme and amc fiasco RH is making my life difficult. I contacted my other broker for my transfer and they say there is a 399.60 debit plus the 75 dollar transfer fee. I am looking on the app and only have a 75 dollar balance on the account. Wtf
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Josh
(@IJoshl) reported
@AskRobinhood @RobinhoodApp Day 41 Still no answer from Robinhood I’ve attempted to link another Bank Ally Bank which is supported on your platform I simply just want to remove the deficit on my account it’s literally 31 dollars No one can help? **** your automated responses I’ve been getting.
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Kate
(@Kate79727) reported
@RobinhoodApp This company is extremely irresponsible! My account has been restricted without reasons for 7 WEEKS. Sent several emails and messages, and heard nothing back! Stop making empty promises and fix these issues for every user ASAP!
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Jeff
(@Jeff38971204) reported
@RobinhoodApp Ok since you apparently have no customer service. You locked my account without 1 word from customer service. I have tried in good faith to fix this situation. I can't even deposit with you guys. You need to fix your customer service
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Kristen St Martin
(@khroniclesofksm) reported
@AskRobinhood if y’all could respond to my support requests. It’s been a month and no issues have been resolved @RobinhoodApp
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