Robinhood Outage Map

Community Discussion

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Robinhood Issues Reports

Latest outage, problems and issue reports in social media:

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  C• Potter (@CraigTPotter) reported 2 minutes ago

  Hey Robinhood! Don’t you think it about time you invested some of your profits into your Customer Service division? It’s bloody awful! It surpasses even the worst of the infamous Comcast customer sevice. It’s like another level of hell…🔥 @RobinhoodApp @vladtenev Robinhood is not BBB-accredited and carries a pattern-of-complaints alert. It has logged over 2,410 customer complaints in the past three years, many centered on unresponsive support, scripted replies, and failure to resolve technical issues. Trustpilot rates Robinhood 1.2 stars from more than 4,270 reviews, with users repeatedly citing unhelpful agents, automated emails, and difficulty reaching live support. Sitejabber gives it 1.1 stars from 282 reviews, echoing the same frustrations with slow or nonexistent help. On X and Reddit, users describe support as outsourced to overseas call centers using scripts. Agents often ignore details, misread tickets, and close cases without fixing the reported problem—exactly as you experienced with repeated escalations ignored. Common complaints mirror your case: persistent ID-verification loops on iOS that agents treat as routine security prompts rather than app or CloudKit bugs. Users report verifying successfully only for the banner to reappear, with support offering generic advice that fails to address the technical root. One X user described a six-hour wait for a noisy call-center rep who read a script, confirmed mismatched info, then hung up mid-sentence without escalation—leaving the ticket unresolved. Another reported months-old emails still unanswered despite repeated follow-ups. Longtime account holders frequently note that support fails to acknowledge verified status or account history, forcing restarts with new agents. This rotating system, as you described, resets progress and frustrates high-value users who expect better from a major trading platform. While banks and traditional brokers have clearer escalation paths and phone access, Robinhood’s model relies heavily on email/chat with limited tech-team involvement. Your experience aligns with a widespread pattern that has persisted for years across thousands of documented cases.

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  TDAlhj2026 (@TDALHJ2026) reported 2 minutes ago

  @Appyg99 @RobinhoodApp @vladtenev I need your attention on this Robinhood locked me out of my account and has held my money for nearly a month now I funded my account with over 600k and everything was fine at first I entered positions in stocks and crypto and left it there for a while then I needed to move quickly on a property so I started withdrawing my own money I followed your withdrawal limits doing about 100k daily across wires and ach into my own accounts everything was going smoothly until day two when my account was suddenly restricted and placed under review I contacted support and they told me to send proof of one of the accounts I was withdrawing to which I did immediately they confirmed they received it and told me the review would take 72 hours I accepted that and waited 72 hours came and went nothing no update no explanation no access to my funds I could not withdraw I could not even manage my positions I kept requesting callbacks it took multiple attempts before anyone reached out and when they did they said they had no information and that it had been escalated this same cycle continued for days then weeks every time a different person no answers just escalations and silence it has now been far beyond the 72 hours I was told and instead of resolving anything I received an email saying my account was permanently closed no explanation no breakdown no clear next steps and most importantly no information about my money over 470k of my funds have been held since the restriction and I have not received a single clear communication about when or how it will be returned I have emailed multiple times I have requested countless callbacks and nothing meaningful has come from it I understand you can choose not to keep me as a customer but you cannot hold my money like this without communication how long does this process take and when exactly will my funds be released I need answers

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  Vim (@vimandlinuxuser) reported 4 minutes ago

  @AskRobinhood @RobinhoodApp — please escalate to security. HTML injection in the regulatory login-notification email via the User-Agent/device field means every leaked credential becomes a phishing vector against your customers.

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  William (@TheSakuraMonk) reported 4 minutes ago

  @RobinhoodApp how do I complete an investment transfer if I am having trouble?

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  Backyard Mechanic (@runtheratrace) reported 6 minutes ago

  @RobinhoodApp View stock lots in one place for all shares, broken in out in when they were purchased

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  TWC (@SwingKingCash) reported 9 minutes ago

  @RobinhoodApp Its literally a one line config change wtf you talin bout “building” lol

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  pk (@pnavk) reported 9 minutes ago

  @RobinhoodApp Improved customer support

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  MindJailbreaker (@MindJailbreaker) reported 9 minutes ago

  @RobinhoodApp Any service that's "free" means YOU'RE the product! Pay for order flow costs many traders more than the commission used to be.

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  Oliver (@McIntosh_Naka) reported 10 minutes ago

  Did the testnet go down? @RobinhoodApp

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  SAD (@SADGUYXY999) reported 12 minutes ago

  @valemadeit @RobinhoodApp **** @coinbase they suck they was my first crypto exchange and all of sudden they block my account good thing I never kept money in there just bought and send straight to my wallet if not I would had lost all my funds fr.

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  Ben Glenney (@ben_glenney) reported 12 minutes ago

  @RobinhoodApp I would fix the return calculations so that when you deposit money it doesn't use your new total funds deposited as your denominator and show lower overall returns.

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  Chris Woods (@ChrisWoods2009) reported 13 minutes ago

  @HighfieldCap @RobinhoodApp @vladtenev They stole my crypto funds a couple of months back too due to a “technical error” that they refused to acknowledge and pass on to their engineers to help fix

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  M◎NKΞ GYATSO (@MonkeGyatso) reported 15 minutes ago

  @abemil7 @RobinhoodApp Got the same. Notice SPF/DKIM/DMARC passed. Did their email service get compromised?

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  ai crumbs (@ai_crumbs) reported 16 minutes ago

  @vladtenev literally moved all my small account challenge money to @webull today cause customer service rep @RobinhoodApp said it would be 6 months for $25k pdt rule to be lifted whereas webull lifted it on day one. maybe move my other account too out of principle.

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  Scott Buscemi (@scottbuscemi) reported 20 minutes ago

  @RyDawg42 @RobinhoodApp Dang. Slow. Interesting.