Robinhood Outage Map
The map below depicts the most recent cities worldwide where Robinhood users have reported problems and outages. If you are having an issue with Robinhood, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Robinhood users affected:
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Withdrawals
Robinhood is a free-trading app that lets investors trade stocks, options, exchange-traded funds and cryptocurrency without paying commissions or fees.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Spring Lake, NJ | 1 |
| Bentonville, AR | 1 |
| San Francisco, CA | 1 |
| Centereach, NY | 1 |
| Fort Collins, CO | 1 |
| Denver, CO | 1 |
| Roslindale, MA | 1 |
| Tomball, TX | 1 |
| San Antonio, TX | 1 |
| El Paso, TX | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Robinhood Issues Reports
Latest outage, problems and issue reports in social media:
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☘️KNOW IT ALL☘️
(@MikeyKNOWITALL) reported
@RobinhoodApp has to be THE WORST EVER, I’m thinking @TDAmeritrade or maybe trying something else? I’m not paying @TradeZer0 for OTC trades....suggestions? Seems I’m not getting back to work until Monday, this is killing me.
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Kyle Fields ™
(@kyle_fields) reported
Found a bug in @RobinhoodApp’s margin accounting/calculations. #reddit #wallstreetbets #WSB
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Jérôme Billong.
(@Jeiys) reported
@AskRobinhood So, now that you planned of getting big through an IPO, and that competitors like #Webull getting more market shares. When #Robinhood planned to be able to support inbound ACAT transfers? and reward more referrals stock? @RobinhoodApp
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BeyondTheGrave
(@BeyondGrave) reported
@robinhood @RobinhoodApp @AskRobinhood Damn. I never thought I'd be one of those people.
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Dee
(@dpMogul) reported
@vladtenev Hi. Anyway you can help me get the restriction lifted from my @RobinhoodApp account? Seeing as you all don’t have customer service to call, not sure how else to get MY money. This has to be illegal
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Joe Marshall
(@PPR_JESUS) reported
@RobinhoodApp I referred a friend and received my free stock! Yay for me... Small glitch in the Matrix is the app keeps letting me claim it.... Just trying to be honest.
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Jonny Sandlund
(@jsandlund) reported
@joshelman @RobinhoodApp Agreed. I think GME was a microcosm of a larger story. On the up, David defeating Goliath; on the down, retail getting burned. Added up, retail likely lost. When the next correction hits, in the aggregate, I think the retail disproportionately feels the losses... again.
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Alternate Jones
(@AlternateJones) reported
Hey @RobinhoodApp, @vladtenev, I've (user # 950) emailed Robinhood support multiple times about lowering my margin interest rate from 2.5% to 1.5%. I have a margin of $1.01M and Schwab is offering me 1.00% (saving of $15K p.a) Would be forced to move if I don't hear back.
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Rob Sandie
(@sandieman) reported
@joshelman @pbreit @RobinhoodApp If the business model wasn't built om burying costs by selling customer data/dealflow... It wouldn't be so critical to look at reflex.
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t.hweitt
(@hweitt) reported
@RobinhoodApp @vladtenev Tell me why Robinhood had to charge me an extra 30 dollars to buy eth? Bunch of scammers don’t ever buy crypto on Robinhood . You can’t shut me up here!!! They have bots on Reddit blocking anyone who puts them down scammers
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Josh Elman 🇺🇸
(@joshelman) reported
@sandieman @RobinhoodApp I worked there for a couple years and I can vouch for their integrity. The nuance was absolutely lost trying to define what happened and the communications were terrible and lost a lot of customer trust not being vulnerable and open. Like most growing companies they are learning
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Adrian Ptacnik
(@adrianomarsiano) reported
@RobinhoodApp @AskRobinhood rejected my application. Sadly when ever I searched for help or assistance with my application it was impossible to reach someone for help regardless of how much I searched in their website including clicking on “help center” or “contact us”
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Leni Perez
(@LeniPerez4) reported
@RobinhoodApp @vladtenev Screw your chats!! Worst costumer experience
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Trevor Bolton
(@trelbolt17) reported
@RobinhoodApp @vladtenev Then why don't you have a customer service... AT ALL. You have NO way to contact a rep and speak with anyone via chat or phone. Your email is useless. DON'T suggest that. It takes days for a response
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Josh Elman 🇺🇸
(@joshelman) reported
@sandieman @pbreit @RobinhoodApp It was poorly messaged, no doubt. He should have acknowledged (and later has) the complexity from the morning when they paused buying of certain stocks and renegotiated the surge deposit demanded. Customer cash was never at risk which is what “liquidity problem” often suggests
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