Robinhood status: trading issues and outage reports
Problems detected
Users are reporting problems related to: website, login and trading platform.
Robinhood is a free-trading app that lets investors trade stocks, options, exchange-traded funds and cryptocurrency without paying commissions or fees.
Problems in the last 24 hours
The graph below depicts the number of Robinhood reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
May 19: Problems at Robinhood
Robinhood is having issues since 05:00 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Robinhood users through our website.
- Website (40%)
- Login (30%)
- Trading platform (30%)
Live Outage Map
The most recent Robinhood outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Trading platform | 1 day ago |
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Website | 4 days ago |
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Website | 20 days ago |
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Website | 20 days ago |
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Trading platform | 20 days ago |
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Login | 1 month ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Robinhood Issues Reports
Latest outage, problems and issue reports in social media:
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PerpetualInvestor (@MostlyTrader) reported@RobinhoodApp You can’t even set a stop loss and take profit at same time and you can’t just sell contract with a stop loss in place on your platform it sucks fix it
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Terence Michael (@ProofOfMoney) reported@JJGephardt @RobinhoodApp @vladtenev You can add specific deposit addresses (whitelisting) that are cleared for you to withdraw Bitcoin to. I consider this a feature rather than a bug as Robin Hood is a very simple retail level app. Most users will mess up sending Bitcoin off an app on their phone that isn’t natively a Bitcoin platform. It’s also easy for a malicious actor to get someone’s Bitcoin off of a phone should you leave it on on a table and someone just grabs your phone. This helps prevent that. Bitcoin is so frictionless and permissionless that some people need these guard rails at the exchange level. Obviously once you get to self custody, it’s on you.
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pop (@tarikocactus) reported@StockMKTNewz @RobinhoodApp @vladtenev we don't get access to this bad boy?!
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BoldinMoney (@BoldinMoney) reported@RobinhoodApp For a lot of people: nobody. Which is exactly the problem!
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The InformAInt (@TheInformAInt) reported@RobinhoodApp Wrigleys was the first stock I ever owned and that was back in the day when companies would actually share their product with their stock holders **** dividends, I’d rather have boxes of wriggleys gum shipped to my doorstep every quarter
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BitcoinRomeo (@DogeRomeo) reported@Amoolah_P @RobinhoodApp Bro I put it on everything, Robinhood bought $4300 worth of stocks for me today after I finally sold a stock ….. ****** weird man . And I can’t sell. Cause it’s day trading wtf @vladtenev bro what is going on?
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MA (@matweets007) reported@RobinhoodApp please help me out here. Meanwhile, I am getting what is possibly a phishing message from @RobinhoodTeamA2 asking me to create a custodial account to access my own account.
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Overkill Trading (@OverkillTrading) reportedI don't think @RobinhoodApp $HOOD has even touched the service with what they are going to do in the crypto / RWA industry. This stock will perform very well in the coming years.
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TROLL R’Us (@SPACMANAGER) reported2 hrs later 5 people looked at an issue changing an email and nothing ******* dog **** @RobinhoodApp
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Director (@DirectResourceX) reported@RobinhoodApp $HOOD but its down %4
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Zack (@ryzink8336) reported@aincomeinvestor SAME EXACT thing happen to me. Super disappointing. I was there a millisecond after 8:30 pm clicked. Super disappointing. @RobinhoodApp @vladtenev Really wanted that damn gold bar. 😔
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thegirthyone (@thegirthyone) reported@cruelmessenger7 @RobinhoodApp Why because your dumbass didn’t get free money ? Stfu and sit down
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Woody Driver (@Woody_Driver) reported@RobinhoodApp This is bullshit. As soon as I started making money on Robinhood, the froze my trading. Then today, the same thing, but this time they locked me out of my account. I cannot get in to the chat, because I'm locked out. NO SUPPORT. Scammers. Stay away from Robinhood!
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Sunny ilyas | Building Vale Healthy Kitchen | FL (@sunnyilyas) reported@vladtenev @RobinhoodApp Business Accounts and Banking. You have to clean up how clunky and slow banks are to give businesses tools that allow them to scale. I've been in business 14 years and banks literally take months to get things done. This must be disrupted.
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Piv○t (@Pivot922) reported@SoftServedGummy @RobinhoodApp wtf is that
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Timothy Vale (@tavale7) reportedMan @RobinhoodApp banking fussy af like wtf gimme spending back dont need a checkbook
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Unforgivableblackness (@UnforgivableBlk) reportedWhy is @RobinhoodApp alerts so incredibly bad? There’s literally no point in using them
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Toreador Labs (@toreadorlabs) reported@RobinhoodApp The market opened while your platform's track record of outages during volatility makes that notification feel less like a public service and more like a warning
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TROLL R’Us (@SPACMANAGER) reported@RobinhoodApp probably the worst support I have ever had.
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El Politico (@ElPolitico701) reported@RepThomasMassie i put $10 on @RobinhoodApp for you to win tonight. Don’t let me down. #America1st
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Yokai Capital (@YokaiCapital) reportedthis is 2021 on repeat right now, $RKC is unfolding in an exact same fashion as @gamestop x @RobinhoodApp crash robinhood halted trading and people couldn't buy more shares and as a result forced a major liquidation of people many ended up killing themselves every newspaper was calling it a scam guess what happened next? $GME crashed hard in our case the halting buying moment was deleting the tweet (putting fear in people, testing tourists) then guess what happened? @RobinhoodApp re enabled the trading for GME and stock went absolutely mental, whole world was talking about it that moment for us will be something such as roaring kitty posting a neutral gif or even complete silence where holders regain momentum (already happening) and then the whole world starts talking about it human psychology does not change and $RKC will remind everyone how brutal the financial markets are to people that get scared when facing obstruction when the stock is hot and everyone wants the stock/coin they will try everything to convince you to get out, just like in the news today, but look where we are, the next cycle of news about this story will be totally different, and euphoric, thats when the retail believers start to come in Red kitten crew 4 life
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Kirk Patrick Miller (@Chaos2Cured) reported@RobinhoodApp made it right 🫶, but… 👇 What happened: -i was locked out of being able to send or receive. I have mixed feelings feelings on what went down. Background: I logged in to my wallet today and bought crypto (BTC) in RobinHood app so i could transfer it to my RobinHood wallet. I use the wallet only for business expenses. When I went to retrieve it, I couldn’t. I couldn’t send crypto either. I could buy and sell the crypto, and that is something, but not if you wish to keep the coin and move. It appears Robinhood was trying to protect me from sending crypto to a scammer. I was not sending to a scammer, but i *had* in the past sent $100 to a scammer. I am not perfect. Lost $100 and learned from the loss. The focus should be on the question: - is it is okay to be able to lock down a wallet for the user’s own protection? 1. If this were someone unaware of crypto scams (elderly), this policy protects escalating harm. It protects them legally. -are we so litigious, as a society, that this “safety”is required? -i understand that Robinhood is trying to do the right thing. I do not think any of this was nefarious. 2. What scared me was the inability to send/receive. What if all you had was crypto? How would you move it? Would you have to sell it? 3. We are entering a time of crypto. IMO, crypto should be treated equally to dollars. We need to hold humans accountable. Give the tools to learn, and let people be. I can spend my cash however I wish. Crypto is hashed. Crypto shows transactions. Crypto is the safer and more transparent way. We need to have open discussions on all of this. Crypto is the only thing that makes sense with Ai. This was a strange occurrence, and I appreciate someone reaching out to me here. Resolving this was honorable. I hold no ill will. I remain startled. •
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JoeCoolTrader (@JoeCoolTrader) reported@vladtenev @RobinhoodApp @AskRobinhood Can you help me? Your call center in India put my support call on hold forever, i ended the call, and now I’m locked out from making another request.
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BMC (@bmc7montana) reported@RobinhoodApp where did my crypto tab go on the app? Now I can’t figure out how to see the crypto prices. Any help? Thanks
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bmerke (@bmerke1) reported@RobinhoodApp Fartcoin buy button is broken on your app btw.
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Byrrgis (@byrrgis) reported@RobinhoodApp starting small is normal, surviving bad execution across chains is the harder part
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Rose Celine Investments 🌹 (@realroseceline) reportedDear @vladtenev @BaijuBhatt @RobinhoodApp, I want to start by acknowledging what you built matters hugely because you opened the markets to millions of people who previously didn’t have access. That is a big deal and you deserve your flowers! But somewhere along the way, the incentives drifted. Right now, your product is optimized for engagement. But the future should be optimized for outcomes. Today, the business relies heavily on payment for order flow, options, margin, and crypto. In simple terms, the platform does better when users trade more. The problem is that more activity leads to worse outcomes for the investor who is your cherished customer. That is not an opinion, it is one of the most consistent truths in markets. Most people do not lose money because they picked the wrong stock. They lose because they trade too much, react too fast, and either lack the discipline or do not understand how compounding works over time. So the question becomes simple. Do you want to be a trading app, or do you want to be a wealth platform? Because those are two very different paths. If the goal is to build something enduring, something that actually helps people build wealth over decades, the model needs to evolve and the incentives need to align. You can start with access and let your customers invest globally. Today, your users cannot even buy a Canadian stock or a company like $RMS in France. The best businesses in the world are not all listed in the US. Then completely rethink your monetization. A model that wins when users trade more will always have tension as a dark cloud. A model that wins when users build wealth removes that tension, like a real life Robinhood. Focus on subscription, advisory, and performance aligned structures. The product itself needs to change too. Right now it feels like a game. It should feel like a long term dashboard of your life savings and financial journey. Celebrate holding, not trading. Show your users how their behavior impacts outcomes over 1, 3, 5, 10, 20 years. Make overtrading visible, not invisible. But this cannot just be advice, it has to be built into the system. Turn behavior into something measurable. Give every user a discipline score based on their behavior, things like holding periods, turnover, and consistency. Most people think they are long term investors until they see their own data. Make the cost of behavior obvious. Before every trade, show a simple projection of how that behavior impacts long term returns. Introduce friction where it matters. If someone is overtrading, and you know because you have all the data, slow them down. Even small pauses or nudges can change behavior. Create a set and leave mode, let users lock part of their portfolio for months or years and reward them for it. See the recent Kevin Durant story where he got locked out of his crypto app and made a fortune by loosing his password. Show alternate realities by running a shadow portfolio that shows what would have happened if they simply held. Seeing your own missed compounding is more powerful than advice. And then take it one step further, here’s my big crazy idea. What if Robinhood paid users to not trade? Lower fees the longer you hold. Better economics for patience flips the incentive structure entirely. Change what gets attention inside the product. Do not celebrate activity. Celebrate patience, consistency, and long term outcomes. Give people real portfolio intelligence. Not trending stocks, but actual understanding. Concentration, risk, exposure, etc. Most users do not know what they own, and that is a massive opportunity for you to build that trust. And invest in real education. Not surface level content, but tools that actually change behavior. Show people what compounding looks like over decades. Show them what fees and bad habits cost them. 1/2 👇
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Just Chase (@JustChasetob) reportedNot paying attention I bought calls last week that closed out of the money on @RobinhoodApp Ok cool, no big deal I lost the premium that’s the risk I accepted when I purchased the calls. But no, Robinhood exercised on me having me purchase the shares down 10% this morning 😡
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Market Monkeh (@MarketMonkeh) reported@PatDunn @RobinhoodApp Hey Pat, companies like Fannie Mae are rolling out Crypto/Bitcoin Backed Mortgages. Is this something that Robinhood is looking into? Using Crypto as a down payment, so holders wouldnt have to sell their tokens and realize gains, it would just become equity in their home loan
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Raadhika 💫✨️ (@RadhikaKab82847) reported@RobinhoodApp Faced the same issue ! "I experienced the same issue. It appears the item was already reserved for select customers. I suspect this process may be designed to observe how customers respond when inventory is limited."