Robinhood status: trading issues and outage reports
Some problems detected
Users are reporting problems related to: website, login and trading platform.
Full Outage Map
Robinhood is a free-trading app that lets investors trade stocks, options, exchange-traded funds and cryptocurrency without paying commissions or fees.
Problems in the last 24 hours
The graph below depicts the number of Robinhood reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
May 6: Problems at Robinhood
Robinhood is having issues since 11:40 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Robinhood users through our website.
- Website (33%)
- Login (33%)
- Trading platform (33%)
Live Outage Map
The most recent Robinhood outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Lehi
|
Website | 7 days ago |
|
Greenville
|
Website | 7 days ago |
|
Ontario
|
Trading platform | 7 days ago |
|
New Orleans
|
Login | 28 days ago |
 Noida
|
Login | 1 month ago |
|
Norfolk
|
Trading platform | 2 months ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Robinhood Issues Reports
Latest outage, problems and issue reports in social media:
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Teleport Massive (@basshead808dad) reported@RobinhoodApp comparing Robinhood banking customer service and follow through to Robinhood app, is atrocious. Have a pending dispute approaching a month old and zero communication from RH banking. Even got an email about another customer’s dispute. Needing resolution!
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—————— (@t913jf6DDi13998) reported@AskRobinhood This is a disaster for @RobinhoodApp. It shows how negatively cutting customer support is for trust. I attempted to contact Robinhood multiple times Sunday there was no one to help. This would not have happened if RH had appropriate customer support.
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Lane || Boot.dev (@wagslane) reportedOkay buckle up, a serious sham is being perpetrated by @RobinhoodApp 's Gold card. I'm a happy owner of the gold card. 3% cash back? Hell yeah. One of the reasons this works is they do EVERYTHING THEY CAN to get you to redeem your points as anything besides cash back. It's 3% if you do cash back. It's a lot less (in almost all cases) if you redeem any other way. Now that's kinda to be expected, but here's where it actually tricked me for a few months: if you redeem your points as a statement credit, you only get 0.70 cents on the dollar!?! In other words, if you redeem 100k points as cash back, you get $1000. If you redeem 100k points as a statement credit, you only get $700... Wtf. No one should ever make that trade. Just take the cash and then apply it to your balance if that's what you want. So how does it trick you? Well, the UI encourages taking a statement credit over cash back, not just by being the higher up option, but also by being the only option with an "auto redeem" functionality... Receipts attached. Someone explain to me if I'm wrong, please, on the surface it seems shady af.
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TheStockBro (@TheStockBro) reported@RobinhoodApp @vladtenev Vlad, wtf?? You guys gotta beat the estimates…. This is is disappointing
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K Anna (@kisan17) reported@narrgis007 @RobinhoodApp I see some issues portfolio not getting even though there is a price changes
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Jason Safoutin (@dragonfire1024) reported from City of North Lauderdale, FloridaWoah. Has #robinhood been compromised? Account holders receive apology after @RobinhoodApp sends "falsified " email warning them their account security was bypassed. (I did happen to get one of those emails and even though it was directly from them, I still didn't click a damn thing in it).
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Cosmos (@i_srbest) reported@RobinhoodApp @vladtenev Most people in the comments below probably won’t understand what Vlad is actually saying in the video. Instead, they’ll just complain about something they don’t like or don’t understand. Watch… 3, 2, 1, go.
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Chartloom (@trychartloom) reported@RobinhoodApp The cost of the trade went to zero The cost of a bad trade didn't Be careful out there
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Matt Weber (@MtWbr) reported@k1rallik @RobinhoodApp @gmail It's like a 5 minute fix. They shut down trading to stop #GameStonk but can't shut down account creation to implement a simple break-fix. I'm sure their TOS has clause so they don't have to make whole the people whose portfolio's get drained this week.
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ILoveElephants (@ILoveEllephants) reported@RobinhoodApp Robinhood has the worst customer service! Don’t use them!
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Man Le (@ManLe2103) reported@TheMicahMclovin @RobinhoodApp seriously, i triple checked with Celtics game to make sure it wasn't format issue. In celtics game at that time, it was -7.5, not -7500000.
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Seth Tidwell (@Seth_Tidwell) reported@RobinhoodApp Been "waiting for a call back" for two hours. Someone tried to hack my account and lets hope they haven't stole everything before you all decide to actually have customer service!
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D S (@DS49598345979) reported@RobinhoodApp Does the same team that supports investing also support banking? If so I need to pass. Robinhood support is AWFUL. I want to try RH banking so much but can't until you get your act together on customer service. Need someone in minutes, not hours.
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Coach (Cody) ₿ (@Coachcody91) reported@RobinhoodApp 🚨ANYONE else see that no appreciating assets Like Zebec network or Tron gets added it always Crypto that dumps.
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BitcoinRomeo (@DogeRomeo) reported@Amoolah_P @RobinhoodApp Bro I put it on everything, Robinhood bought $4300 worth of stocks for me today after I finally sold a stock ….. ****** weird man . And I can’t sell. Cause it’s day trading wtf @vladtenev bro what is going on?
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TheStockoLator (@Stockolator) reported@timeovertiming @RobinhoodApp Not true. My card was issued this week, but I don't use my RH account for either of those things. I have a small-ish, plodding account with a handful of stocks and a Roth. I might start using margin to arbitrage some STRC or SATA - I'm toying with that trade idea but haven't pulled the trigger. It's true that the wait is painful. They need to issue queue numbers and have one of those counters that says, "now serving....." That would alleviate some angst. I was on the waitlist about a year, I think.
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Mark Laird (@MarkTheLaird) reported@daniel_koss @RobinhoodApp @vladtenev I was kinda upset that there wasn't notable headway on international markets. It was alarming to me, because it seemed like a no brainer to do. They need to always put the core business first, double and triple down continuously on growing and solidifying its position.
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Chad Lee (@0xChadLee) reported@RobinhoodApp How did that help $Arb?
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Alphasaurus (@alpha_saurus_) reported@RobinhoodApp Tax lot selection for options assignments. Currently Robinhood doesn’t let you assign tax lots for stock sold as a part of option assignments (sold in the money call options). This should be a relatively easy fix because many other brokerage firms do it
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The Moon Media (@TheMoonMediaHQ) reported@RobinhoodApp and somewhere out there someone is about to give them very bad advice
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Weather Guy Ty (@WeatherGuyTy) reported@RobinhoodApp being "down for maintenance" today during peak trading hours was bad enough. Even worse, when it came back up, they DOUBLED their commissions! #trading #predictionmarkets
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Tyler (@rotten_guts5) reported@3KComeback @RobinhoodApp wtf man hood kinda sucks
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Trying to do stocks guy (@SebastinVa87450) reported@RobinhoodApp Bro fix your app
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Toor Terminal (@SanjuToor7) reported@RobinhoodApp I bought a $50 prediction contract and it showed I won about $90. I couldn’t withdraw or convert it to cash, only saw it available for future contracts. I didn’t buy anything else, and next day the balance disappeared. Can support explain where my money went?
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zolo (@zolandinho) reported@RobinhoodApp you’ve lost another customer. I’ve already initiated a full transfer to IBKR. You guys seriously need to get your **** together and focus on offering international stocks along with a working exchange that doesn’t impose crazy limits rather than doubling down on prediction markets, and stuff that nobody really cares about. You’re losing market share and stock value at a insane rate and if you guys don’t lock in immediately, you will cease to exist
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Market Monkeh (@MarketMonkeh) reported@PatDunn @RobinhoodApp Hey Pat, companies like Fannie Mae are rolling out Crypto/Bitcoin Backed Mortgages. Is this something that Robinhood is looking into? Using Crypto as a down payment, so holders wouldnt have to sell their tokens and realize gains, it would just become equity in their home loan
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Russell Canfield (@RussellCanfield) reported@RobinhoodApp Please fix your ****** app. I've reported and reproduced this issue several times for you. I can cancel the same contract over and over again and the price just bounces between these numbers. Open at $4.80, it bounces to $4.50, I cancel, back to $4.80, I open, back to $4.50. I close. Back to $4.80 The underlying stock is not moving and this is within 15 seconds. Clearly a bug.
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PGAverage (@SwissCabbag333) reported@RobinhoodApp Leaves a bad taste doesn’t it?!
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Conversations with Aidan Edwards (@podcastCWA) reported@RobinhoodApp @vladtenev Oh yeah I heard they were bad. That makes me happy. Robin Hood is a cancer on society that is corrupted a whole generation of young men and turned them into degenerate gambling addicts
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Boone’s Farm 🪙 (@Maximus163) reportedI grabbed a couple of weekly $70 $SLV calls & some $FCEL. I could actually make some money if @RobinhoodApp would give me my margin back. I just want my $1k free margin I keep getting notifications about and had for over 8 years without any issues. Why has @AskRobinhood decided to force me to lose thousands of dollars by doing this to me? 😢