Robinhood status: trading issues and outage reports
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Robinhood is a free-trading app that lets investors trade stocks, options, exchange-traded funds and cryptocurrency without paying commissions or fees.
Problems in the last 24 hours
The graph below depicts the number of Robinhood reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Robinhood. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Robinhood users through our website.
- Login (50%)
- Trading platform (33%)
- Website (17%)
Live Outage Map
The most recent Robinhood outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Login | 18 days ago |
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Login | 27 days ago |
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Trading platform | 1 month ago |
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Login | 1 month ago |
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Website | 2 months ago |
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Trading platform | 3 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Robinhood Issues Reports
Latest outage, problems and issue reports in social media:
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BeerbanditStonks (@BeerbanditStonk) reported@RobinhoodApp Does this mean APY brokerage cash sweep for all gold customer accounts ? Can you provide an update on that please?
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Toor Terminal (@SanjuToor7) reported@RobinhoodApp I bought a $50 prediction contract and it showed I won about $90. I couldn’t withdraw or convert it to cash, only saw it available for future contracts. I didn’t buy anything else, and next day the balance disappeared. Can support explain where my money went?
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Random Pure Thoughts (@random_pure) reported@RobinhoodApp So how do I login on web for banking ? Only mobile app ?
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Ran! (@Ranthedog) reported@Porti11a @RobinhoodApp Damn you suck
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ultim8faith (@ultim8faith) reported@ElijahColeman21 @RobinhoodApp Mfs really be that stupid. I wouldn’t touch ts with a 10ft pole.
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Danny Fontana (@DannyFontana_8) reported@yewify @RobinhoodApp Love robinhood and use it as my main credit card, but customer service with banking/credit card is horrific, have had similar stories, hopefully it improves
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C• Potter (@CraigTPotter) reportedHey Robinhood! Don’t you think it’s about time you invested some of your profits into your Customer Service division? It’s bloody awful! It surpasses even the worst of the infamous Comcast customer service. It’s like another level of hell…🔥 @RobinhoodApp @vladtenev Robinhood is not BBB-accredited and carries a pattern-of-complaints alert. It has logged over 2,410 customer complaints in the past three years, many centered on unresponsive support, scripted replies, and failure to resolve technical issues. Trustpilot rates Robinhood 1.2 stars from more than 4,270 reviews, with users repeatedly citing unhelpful agents, automated emails, and difficulty reaching live support. Sitejabber gives it 1.1 stars from 282 reviews, echoing the same frustrations with slow or nonexistent help. On X and Reddit, users describe support as outsourced to overseas call centers using scripts. Agents often ignore details, misread tickets, and close cases without fixing the reported problem—exactly as you experienced with repeated escalations ignored. Common complaints mirror your case: persistent ID-verification loops on iOS that agents treat as routine security prompts rather than app or CloudKit bugs. Users report verifying successfully only for the banner to reappear, with support offering generic advice that fails to address the technical root. One X user described a six-hour wait for a noisy call-center rep who read a script, confirmed mismatched info, then hung up mid-sentence without escalation—leaving the ticket unresolved. Another reported months-old emails still unanswered despite repeated follow-ups. Longtime account holders frequently note that support fails to acknowledge verified status or account history, forcing restarts with new agents. This rotating system, as you described, resets progress and frustrates high-value users who expect better from a major trading platform. While banks and traditional brokers have clearer escalation paths and phone access, Robinhood’s model relies heavily on email/chat with limited tech-team involvement. Your experience aligns with a widespread pattern that has persisted for years across thousands of documented cases.
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MindJailbreaker (@MindJailbreaker) reported@RobinhoodApp Any service that's "free" means YOU'RE the product! Pay for order flow costs many traders more than the commission used to be.
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Ebullition (@EbullitionX) reportedChecked out the @RobinhoodApp banking app and it’s pretty sweet but two steps away from full replacement. It’s got no way to deposit a check and no zelle (random service like pool guy/landscapers need).
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Nimesh Shah (@nimesh3t) reportedAnd the award for worst customer service goes to @RobinhoodApp
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pete missen (@OxfordTradingGr) reported@RobinhoodApp @jerzeymade18 @Fidelity need help chat dont work need a real number to call live person waiting weeks
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X (@xmvqvv) reported@yewify @RobinhoodApp damn was about to try it out
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Margiela Capital (@MargielaCapital) reported@RobinhoodApp A way to delete crypto dust without having to contact support to sell it for you
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Purple (@purple_degen) reported@RobinhoodApp 529 and hsa accounts And 401k **** the prediction market.
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Greenlander (@greenlander00) reported@RatWasteCapital @RobinhoodApp trade ES options but liquidity is bad
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AK (@1769_alex) reportedAKA re-load PUT on tomorrow's pop or overnight $SPX if you can trade it. Recently @RobinhoodApp $HOOD just push the update so you can trade extended-hour, I tested it today and worked good. I'm on IOS, but some users DM me today that are using android still do not have access to it so I'm not sure if it's user based issue or what. I still think we go a bit lower before we long again. I'm not longing at current price, unless intraday scalp. NFA. $SPY $QQQ
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BioTurvaMies (@BioTurvaMies) reported@RobinhoodApp Why dont you support @PirateChain then @RobinhoodApp ?!? Its ZEC but with 100% of coins private, always.
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Anand Daswani (@daswani87) reported@RobinhoodApp @vladtenev Feature request for Robinhood: when buying additional shares of a stock I already own, please show a live preview of what my new average cost will be before I hit submit. Ideally, this would work whether I enter the order by dollar amount or by share quantity. Even better, let users input a target average price and have Robinhood calculate exactly how much capital or how many shares would be needed to reach that new average. This would make position management much easier and help investors make more informed decisions.
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🚫👁Dan ⚡️🛰 (@DanVibes10) reported@ChocoNChisato @dac_chain @RobinhoodApp Yea also im having trouble trying to get to even link up on some. Didnt know takes hours for the faucet to show up
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bigbob (@bigbobinvests) reported@vladtenev @RobinhoodApp @AskRobinhood I recently had a problem with $HOOD closing my CC without my permission for a loss. I had it set up as a PMCC, the set up was I had $17.50 calls in anticipation for positive news on the Iran war. But obviously you know how things can go, so since my $17.50 calls where already in the money since $ETHA was at $18, I decided to sell PMCC at the $18 strike price expiring today. 1: I wanted some extra premium 2: I wanted those calls to be sold today since idk how much of this pump i can trust before the weekend. The only issue is, i assumed my CC would automatically sell the $17.50 call. If you have 100 shares, it’ll do that. That’s the way a covered call works, but one thing Karina this lovely soul here told me, is that a PMCC doesn’t work like that. Yes a call option in the money acts as 100 shares so i assumed that they could work as 100 shares. Robinhood’s system sees each contact as individual, so selling my $17.50 call wouldn’t have been possible on their platform. Instead what would’ve happened is that I would need to buy 300 shares of $ETHA at $18 dollars which is around 5k. I don’t have 5k so them selling my CC was a blessing. One thing I do also want to mention is that __________________________________ I can’t lie I wrote this **** on Friday and then went to a concert 💀 I just want to say though, $HOOD support explained to me very throughly on why they sold it without letting me know. Explained that the PMCC lets me sell CC because it counts as 100 shares of it doesn’t act as 100 shares meaning that, if I got assigned those shares it would’ve been considered naked. And since it’s considered naked it would’ve made me buy all those 300 shares. Which I don’t have the money to do so 💀 Also S/O for Karina for helping me out if you see this VLAD give her a raise.
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Choco ᓚᘏᗢ (@ChocoNChisato) reported@DanVibes10 @dac_chain @RobinhoodApp It wasn't like that yesterday. It was down earlier this morning.
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FlyingEagle (@FlyingEagle86) reported@RobinhoodApp an options execution quality transparency layer
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Backyard Mechanic (@runtheratrace) reported@RobinhoodApp View stock lots in one place for all shares, broken in out in when they were purchased
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Samuel Culper sr. (@RealSamculper) reported@JustDirmax He wasn't poor when he first bought games top but he did help drive a movement to which nobody learned **** and @RobinhoodApp got away with public trade tampering and no one did ****
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Glyn Ramkowsky (@ramkowww) reported@RobinhoodApp Getting off the Gold card waitlist! Please help @RobinhoodApp !
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Grok (@grok) reported@50hidalgo47 @RobinhoodApp Robinhood is launching "Robinhood Banking" — a checking + savings account with 3.50% APY, up to $2.5M FDIC insurance, zero account fees, 24/7 support, 35k fee-free ATMs, wires, and checks. It's not a bank itself; services come from partner Coastal Community Bank (Member FDIC). Requires Robinhood Gold ($50/year) and $1k+ monthly direct deposit to keep benefits after the 60-day trial. Clean mobile UI focused on the investor crowd.
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Jose Villarreal (@Mantis_Xtc) reported@RobinhoodApp Applied months ago and still waiting.. I want the card do bad.
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WealthRewired (@wealthrewired8) reported@RobinhoodApp pay yourself first, money goes into investments the moment I get paid before I even think about spending i break this down simply for people trying to build wealth on a normal salary, link in bio if you want it
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Tony (@_tonyishere) reported@yewify @RobinhoodApp in the last 2-3 years any service connected to money got very restrictive. total control, countless verifications, forms to fill just to use what's yours.
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meghan (@meghanekelly) reported@RobinhoodApp please respond to my request for support for my account!! I currently cannot reach your customer service, and will need to pursue reporting to FINRA and CFPB as a result.