Roku

Roku Outage Map

The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Roku users affected:

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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Chicago, IL 3
Dallas, TX 3
Mentor, OH 2
Columbia, SC 2
Lynchburg, VA 2
Houston, TX 2
Rio de Janeiro, RJ 2
Wappingers Falls, NY 1
Nacogdoches, TX 1
Oak Lawn, IL 1
Vista, CA 1
Guayaquil, Provincia del Guayas 1
Bakersfield, CA 1
Applegate, CA 1
Swindon, England 1
Oakland, CA 1
Chiba, Chiba-ken 1
Hudson, WI 1
Jacksonville, AR 1
Pemberville, OH 1
Jonesboro, GA 1
Jacksonville, IL 1
Los Angeles, CA 1
Ventura, CA 1
Provo, UT 1
Fort Smith, AR 1
Muskego, WI 1
Little Elm, TX 1
Roswell, GA 1
Oklahoma City, OK 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Roku Issues Reports

Latest outage, problems and issue reports in social media:

  • Pebbles_GoGetta Smalls💎 (@Pebbles_GoGetta) reported

    Is anyone else @Roku remote not working for @netflix ?

  • dsean Sean N.🔫 (@dsean) reported

    I've already done all of the troubleshooting suggestions. None have worked. The only device your service has an issue with is a Roku stick 3600X on a Starlink network. Every other app works fine. It's just the Hulu app that has performance issues. And by that I mean the video and audio on both live and DVR'd shows are out of sync and usually crash after a few minutes (if that). The workaround is to go to a different TV or to use a different app - i.e. use Disney+ to watch shows because it works there but not on your app. A recent example is the new Librarians show. Works fine on the TNT app using Hulu's login (though I have to sit through ads). Completely unwatchable on the Hulu app. Barely plays off the cloud DVR with out of sync audio and crashes the app every 2 minutes or so.

  • imtamikalee ✨imtamikalee ©™ (@imtamikalee) reported

    This is such an inconvenience especially for the money I paid. I contacted customer service so assistance only to be rerouted to get tech help with a fee. I googled if this was normal and there are SO many complaints about TCL Roku tvs blackscreening!

  • CBW556 Varsity 38 (@CBW556) reported

    And that turns CC ON for EVERYTHING. Switch from @DisneyPlus to @hulu ? Congratulations! CC. Because one had to turn on CC in the Roku TV settings instead of the show on @DisneyPlus Again, completely idiotic First World problem.

  • Andrew94722910 drewisgod6372 (@Andrew94722910) reported

    Somebody help me find the Roku remote

  • tonywhaley @tonywhaley@mastodon.world (@tonywhaley) reported

    @tagesschau Please fix the Tagesschau Roku app in the US! Viewers can't watch Tagesschau in the US. I've tried calling NDR in Hamburg to fix the problem, but they couldn't help.

  • goldenrule108 Intellectual Honesty Is My Love Language (@goldenrule108) reported

    @F1 Roku app is broken. Can’t sign in.

  • zerochill13 G.P. (@zerochill13) reported

    Crunchyroll has the worst roku app ever. At this point they are better off not offering it at all

  • RoughTradeRadio RoughTradeRadio (@RoughTradeRadio) reported

    @walt_stachura Same. Later in the evening I got: "I was able to confirm with our team that this is a known issue with Roku devices. Our Engineers are working on getting it resolved as soon as possible. We appreciate your patience, and we apologize for any inconvenience this may have caused."

  • alex_mayorga alex_mayorga (@alex_mayorga) reported

    @scast86 @GetflixAU Did they give you a fix or workaround perhaps? Our @Roku just says there's no network whatsoever.

  • RoughTradeRadio RoughTradeRadio (@RoughTradeRadio) reported

    @walt_stachura @slinganswers Same. Later in the evening I got: "I was able to confirm with our team that this is a known issue with Roku devices. Our Engineers are working on getting it resolved as soon as possible. We appreciate your patience, and we apologize for any inconvenience this may have caused."

  • fajardogroup RobFajardo (@fajardogroup) reported

    @letsgooomets I’m in Puerto Rico and had same issue, My Roku TV did not have pix11 app, and website said out of region argh 😖

  • Zaack23 What good are notebooks? (@Zaack23) reported

    @LMDhusky2023 @discoveryplus @FIAWEC Discovery+ isn't stable on the Roku either. It simply does not adjust bandwidth ever; I proved it on the PC with some technicals and Discovery's answer was "use tethering on your PC to force it into mobile mode." Which a) won't work and b) what ********?

  • Rantsofnotfame justagirl (@Rantsofnotfame) reported

    @RokidGlobal So I can’t even get my WiFi to work with my Roku….

  • MikeP77Doglover Mike.🇨🇦🇳🇱🚛🚚HonkHonkSpeakToMy🥑Avocado🥑 (@MikeP77Doglover) reported

    I'm currently watching the YouTube algorithms rebuild my profile. I just got a new Roku, didn't sign in but they're pushing me stuff that's narrowing down who I really am based on the information they have. Very interesting.

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