Roku

Roku Outage Map

The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Roku users affected:

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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Mexico City, CDMX 10
São Paulo, SP 10
Los Angeles, CA 8
Dallas, TX 8
Chicago, IL 7
Philadelphia, PA 6
Curitiba, PR 6
Rio de Janeiro, RJ 6
Houston, TX 5
Denver, CO 5
Puebla, PUE 5
New York City, NY 4
Bogotá, Distrito Capital de Bogotá 4
Monterrey, NLE 4
Fredericksburg, VA 4
Minneapolis, MN 4
Tucson, AZ 4
Salvador, BA 3
Cuautitlán Izcalli, MEX 3
Juárez, ROO 3
Brasília, DF 3
Naucalpan de Juárez, MEX 3
Louisville, KY 3
Columbus, OH 3
Jersey City, NJ 3
Kansas City, MO 3
Orlando, FL 3
Xalapa de Enríquez, VER 3
Indianapolis, IN 3
Phoenix, AZ 3

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Roku Issues Reports

Latest outage, problems and issue reports in social media:

  • stefmarie688 Stefanie Adams (@stefmarie688) reported

    @spinosaurus23 @Roku @RokuSupport Same here. No matter how many times I restart it on both my device and the app on my phone, I can’t get it to work. It’s absolute bullshit. Especially since they have no human being to talk to since they don’t offer tech support over the phone

  • AlerionP Alerion Playz (@AlerionP) reported

    Since you want to offer no help i have decided to cancel all my subscriptions through roku. Accept... you won't ******* let me. When I try I get this "For security reasons you have been signed out. Please sign in again to continue." Your welcome for the free money. @Roku

  • Joy24179 Joy (@Joy24179) reported

    @hulu_support Did the steps with Hisense Roku TV (2021 model) & Roku streaming device, didn't work on either. Can watch online on computer. Uninstalled app on Roku device & TV, didn't work.

  • UDarnTuten Shannon Tuten (@UDarnTuten) reported

    Wow I had to unsubscribe from @peacockTV and resubscribe for it to recognize my subscription on my @Roku evidently this is an ongoing issue w the app on a roku and has been since it launched.

  • fateofthemoon M (@fateofthemoon) reported

    My roku TV updated and now it basically doesn't work...🙃

  • jpdef Jason DeFillippo (@jpdef) reported

    Anyone else having issues with the HBO app for AppleTV? Skips and stutters when I play anything. Roku app is fine. Rebooted/Un/re/installed etc.

  • DarkFire38 Gon38🎮🔋 (@DarkFire38) reported

    @hbomax Latest update to your Roku App has broken Dolby Vision. DV titles now play HDR10 only Please😢😢

  • boazhsan Boaz (@boazhsan) reported

    My roku really sucks. Frequent bad connection, having to restart roku plus router. It's awful when you grow to depend on something and then it frequently fails you. Especially frustrating when sick.

  • xtye_ Tyler (@xtye_) reported

    @Roku No quality control? Bunk *** roku brand new from the box won't go past the let's get started screen. @chromecast it is!

  • MadShelleyFilms Mad Shelley Comics (@MadShelleyFilms) reported

    @chrishambyfilms @MeTV So sorry the FrndlyTV option didn’t work out, Chris- can’t believe Roku is charging you an extra fee for it! (I’ve got AppleTV & they don’t charge any additional fees.) Anyway, this WILL work out because I said so! 🎃

  • lilithofbalkan Suci Brooks (@lilithofbalkan) reported

    Does Firestick or Roku work in Indonesia?

  • taxiicqb zee ψ loves tyler | 4 DAYS TIL CINEMA (@taxiicqb) reported

    @celiamustdie I need help finding my roku remote btw

  • kdarty Kevin Darty (@kdarty) reported

    Anybody know how to revive a TCL Roku TV when it won't turn on, no status indicators display, unplugging power and holding TV power button to fully drain it didn't work, holding the factory reset button had no affect, nothing. I even tried changing out the power cable.@TCL_USA

  • KowboiiKasanova Kas 👾 (@KowboiiKasanova) reported

    word of advice: if ur thinking about buying a roku, just don't lmao the endless connectivity and network issues on the roku device's end are so not worth it. 9/10 times i have to watch netflix on my ipad instead, and this is the 3rd roku i've had the issue with.

  • NancyPassalacq5 Nancy Passalacqua (@NancyPassalacq5) reported

    @TheRokuChannel @Roku What a lousy advertising campaign. Children are a gift, that sometimes get into trouble, but RUIN EVERYTHING??

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