Roku

Roku Outage Map

The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Roku users affected:

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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Dallas, TX 4
New York City, NY 3
Houston, TX 3
Dallas, GA 2
Rio de Janeiro, RJ 2
João Pessoa, PB 2
Phoenix, AZ 2
Elgin, IL 2
Orlando, FL 2
Aurora, IL 2
Oklahoma City, OK 2
Waltham, MA 1
Mexico City, CDMX 1
Chicago, IL 1
Yueqing, Zhejiang Sheng 1
Winterport, ME 1
Sun City West, AZ 1
Bermondsey, England 1
New Castle, DE 1
Palo Alto, CA 1
Massillon, OH 1
Saratoga Springs, UT 1
Fayetteville, NC 1
Eureka, CA 1
San Jose, CA 1
Toms River, NJ 1
Columbia, SC 1
Crawfordsville, IN 1
Mentor, OH 1
Caldwell, ID 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Roku Issues Reports

Latest outage, problems and issue reports in social media:

  • Philip_Palermo Philip Palermo (@Philip_Palermo) reported

    @erinbiba Just curious: What device are you using to access these apps? Smart TV, Roku, Apple TV, etc. In my testing for work, the same app can be flawless on one platform and borderline unusable on another.

  • 10yearlastpiece Clove☆彡 (@10yearlastpiece) reported

    I think the Sekai Heardle is broken today… that’s definitely Roku-Chounen, but it says it’s not

  • assassinatEarth Linda Faye Eden Edens Hedge (@assassinatEarth) reported

    Fear neighbors on the free movie now Roku channel for all those problems you can't get nothing done and you have to live with them or you have to keep moving moved all over the planet I'm not causing any problems I just got to have my house and then I can't stop seeing

  • RileyPDawg Shane Perreault (@RileyPDawg) reported

    @Denise118 @Roku @hbomax I ended up using the app on my phone, where the captioning did work, and casting it to my tv

  • blackguybrett ㅤㅤㅤㅤㅤㅤㅤㅤㅤ (@blackguybrett) reported

    thought I brought my AirPods to work but it was my Roku remote 🙃.. I was not well this morning

  • slowspoke Jeannine (@slowspoke) reported

    @frndlytv FIX IT! all of your help solutions are written to help people watching on a computer. People watch this on tv with built-in roku. FIX IT

  • brantooni radical space enthusiast 🏳️‍🌈 (@brantooni) reported

    @erinbiba I'm also watching Voyager on Roku and the app crashes constantly. For some reason, it doesn't on Chromecast. 🤷🏽 Also, why SHOULDN'T we expect the app they delivered to work well on every machine!? Make the UX BETTER!

  • HoL_ism hol_ism (@HoL_ism) reported

    Every time my organization gets acquired/spun off/integrated, etc they arbitrarily send me new laptops (for work and lab) and new phones. I now have: 3x Macbook Pros 2x MS Surface Laptop 3 1x MS Surface Laptop 4 2x Dell XPS 3x Samsung S20 18x Roku STBs

  • Denise118 Denise (@Denise118) reported

    @RileyPDawg @Roku @hbomax I had this issue also. I ended up using "English-audio description" for audio and subtitles "English"

  • KendraWrites Kendra "Gloom is My Beat" Pierre-Louis (@KendraWrites) reported

    @brantooni @erinbiba I wonder if it's a Voyager specific problem? I watched all of discovery and Picard recently (on a roku ultra) and it didnt crash. Similarly the CW app works fine for me... except when I try to watch old episodes of suburgatory.

  • justalittleiphi JayCee 🐉🍩 (@justalittleiphi) reported

    @sfmilstead @erinbiba Same. I have a Roku tv (onn.) and a Roku box (one with LAN, does not rely on wifi) on my other TV. I've not had issues with either crashing. Could it be the specific devices or the internet itself? (But yes, agreed, streamers have a long way to go still.)

  • urughak urughak (@urughak) reported

    @AmazonFreevee fix ur Roku app so it doesn't show ads &stop when we hit play not clickn on start from beginning when it moved on to play the next episode earlier you greedy knuckledraggers, While you're at it fix ur Prime Video app too sheesh #corporategreed #streaming #amazon

  • MproPscott P Scott (@MproPscott) reported

    @Greeney17595412 Lol. I'll have to try finding it. Might be on the streaming app on my ROKU...unless there's a delay. I'll check when I'm not glued to my computer (work). Thanks for the heads up tho!

  • NatellieM Natellie Munoz (@NatellieM) reported

    @Roku Any idea how to fix YouTube that’s only buffering on both my Roku devices??

  • PielCanela728 Rocio Gonzalez (@PielCanela728) reported

    @HBOMaxHelp we have trouble with the app crashing on our Roku tv 😔

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