Roku

Roku Outage Map

The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Roku users affected:

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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Mexico City, CDMX 4
Bogotá, Distrito Capital de Bogotá 4
Miami, FL 3
Loudon, TN 3
Columbus, OH 2
Seattle, WA 2
San Diego, CA 2
Montgomery, AL 2
Ashburn, VA 2
Diadema, SP 2
Mansfield, OH 2
Uberaba, MG 2
Ocala, FL 2
Rio de Janeiro, RJ 2
São Paulo, SP 2
Campinas, SP 2
Fort Myers, FL 1
Woodway, TX 1
Hickory, NC 1
Borba, AM 1
Lima, Provincia de Lima 1
Araruna, PR 1
Fitchburg, MA 1
Cherokee, IA 1
Stillwater, OK 1
Dallas, TX 1
Ashland, OH 1
Waldron, MI 1
Wahiawā, HI 1
Grand Junction, CO 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Roku Issues Reports

Latest outage, problems and issue reports in social media:

  • flvmeprincesss 🔥 (@flvmeprincesss) reported

    @kappuhclit it updated and had an error issue now the controllers won’t connect for me to push okay. time to save for a roku i guess 🥲

  • ashleym_mossman Ashley Mossman (@ashleym_mossman) reported

    @hayu_CA I've been locked out of my account on my Roku TV and the only way I can update my password is through FB but FB won't let me update the password. Please help!

  • crkrjx Lisa Schiff 🏴‍☠️⚖😷 (@crkrjx) reported

    @JakeLobin we tried that during GW Bush - it didn't work - so I just quit cable TV - and started streaming on my Roku - also, you can still get some of the major networks with rabbit ears or an antenna - in HD

  • tinymwriter michelle (@tinymwriter) reported

    @sjvn Playback only works sometimes. When it doesn't, the video fails to load or audio and video playback is out of sync. The app crashes regularly. Restarting the Roku seems to help, but not every time. It's not a network issue. Playback on other apps is not affected.

  • michell09349687 Sparkle✨✨ (@michell09349687) reported

    @EObsidian Please tell @bet to fix their app. I haven’t been able to watch a whole episode this year cause the app keeps freezing or shutting down. I watch on Roku

  • QuestNigh The Nigh Quest (@QuestNigh) reported

    @WarlordKing18 Ah, very true. I bought the cheapest Roku I could find to act as my streaming device a while back because of PSN outages, but I understand if that is your main streaming device. Hopefully it will come back soon seeing as it is a large multi service outage.

  • ohiowomenshist Ohio Women’s History Project (@ohiowomenshist) reported

    @TeamYouTube Yeah, I did that. This seems to be the obvious answer to every problem but it is not. What is the devices firmware? If you mean updating Roku, I did that too.

  • Swolf Swolf (@Swolf) reported

    @littlelevlion @bearskunk I'm fairly happy with my roku express in the living room and my fire stick 4k in the bedroom both work with the apps I have subs with and the interface isn't terrible on either

  • DerpyMermaids 𝔜𝔢𝔢𝔱𝔢𝔡 𝔄𝔫𝔵𝔦𝔢𝔱𝔦𝔢𝔰 (@DerpyMermaids) reported

    I’d love to actually speak to someone to help with my @Roku device but I keep getting the runaround. WTF?!

  • InfiniteQuery Infinite Query (@InfiniteQuery) reported

    @TeamYouTube I am well over 18 and I have a branded account. This is a glitch with the YouTube Roku app. It has happened before, it was fixed, and now it is happening again.

  • baishen Bai Shen (@baishen) reported

    @AlexandraErin This is why I hate Netflix subtitle system since it doesn't work with the Roku display on replay option.

  • dirtfan69k dirtfan69k (@dirtfan69k) reported

    @mccreadiefans39 I haven’t had any issues on roku

  • TessKolp Tess Kolp (@TessKolp) reported from Ferndale, Michigan

    Restarted my roku, checked my internet connection and it's "excellent", still not working

  • S3AN2DR S3@N2DR (@S3AN2DR) reported

    @BenReilly149 It seems to really cause my Roku trouble. Its like its bloated or something.

  • Havenprincess Rachael (@Havenprincess) reported

    @MariaSu25786030 @Heart_offlove You might need a Roku stick to watch it on your tv. Honestly I would contact Passionflix for help. I’m not really sure how to do it via the tv

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