Roku

Roku Outage Map

The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Roku users affected:

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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Chicago, IL 4
Phoenix, AZ 4
Minneapolis, MN 3
Garland, TX 2
Ashburn, VA 2
Buffalo, NY 2
Columbus, OH 2
New York City, NY 2
Benbrook, TX 1
Tampa, FL 1
Portsmouth, OH 1
Uruaçu, GO 1
Puyallup, WA 1
Topeka, KS 1
Conway, AR 1
Detroit, MI 1
Houston, TX 1
Sherbrooke, QC 1
Hicksville, NY 1
Timonium, MD 1
Statesville, NC 1
Santa Maria, PR 1
Pleasant Hill, CA 1
Springfield, NJ 1
Irving, TX 1
Broken Arrow, OK 1
Fort Pierce, FL 1
Hayesville, NC 1
Tucson, AZ 1
Portland, OR 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Roku Issues Reports

Latest outage, problems and issue reports in social media:

  • periodicaudio Periodic Audio: Mobile First Hi-Fi (@periodicaudio) reported

    @rybt75 @IansTechYT Yep! Only one of the TVs in my house/office doesn't "auto HDMI" - so I have to press a button on the Roku for it to "work". All the others turn on, see an HDMI device booting and go for it. Interestingly, that one is a TCL with Roku built-in!

  • emilyariannab Emily Brown (@emilyariannab) reported

    Brandon is like his families IT person lol they be calling him for everything "How do I get my email on my phone?" "My Roku is not working"

  • GoAnimateTitles GoAnimate Title Generator Bot (@GoAnimateTitles) reported

    The Awful Life of Nintendo: Return | S3 Ep.44 : Roku Kun The Vyonder scams Cyan Studios9856 POE

  • NFTCollectorBoy NFT Collector (@NFTCollectorBoy) reported

    @Roku your support is terrible. i have the express roku. it DOES NOT connect to my netowkr. at all. all your support is useless and i cant talk to anyone!!!!! HOW DO YOU GET IT TO CONNECT TO MY NETWORK. my user is correct. password is 100%. restarted it 20 times.!!!!! HELP

  • Joaker63 Kitch (@Joaker63) reported

    @xerxesbigboy Watched an episode on Roku TV last Sunday late, it was awful.

  • ColinHicks24 Colin Hicks (@ColinHicks24) reported

    Hey @CBS your Roku app is the absolute worst. Haven’t been able to watch golf the past 2 tournaments. Please fix

  • katzybeats Alex Katz (@katzybeats) reported

    @nbc @Roku volume issues on the #SuperBowl broadcast. Any word on a fix?

  • egrdigital Brooklyn Kid (@egrdigital) reported

    Just remembered the @nbc app audio on @roku is ****. How is it that they haven’t fixed this audio issue? 🤦🏻 #SuperBowl #NBC

  • ZiaZizze Maria (@ZiaZizze) reported

    @Roku Please fix the volume issue with NBC app!!!!

  • mtasmam2k Mike Tasma (@mtasmam2k) reported

    @RokuSupport @BenitaJoy I have the exact same issue on Showtime Anytime with our 2020 Roku Ultra!

  • ratnerstar Tom Wilson (@ratnerstar) reported

    Basically she went to go watch Prime Video on her Roku TV and it told her there was a problem with her subscription and she needed to call a number to fix it, what follows from there is obvious

  • stillnotadvice definitely not advice (@stillnotadvice) reported

    As much as I love the Roku system, I don’t want to use my phone as a remote and I sure don’t like changing batteries every other day. The same batteries last a lifetime in other remotes. When will you fix this issue?

  • aubreybloom Aubrey Bloom (@aubreybloom) reported

    @chumbleycolton @JArnoldTAMU85 I don’t have this problem with HBO on Roku but ESPN is baaaaad. I have to log in like every other time based on the lunar phase and current exchange rate with the Peso.

  • NFTCollectorBoy NFT Collector (@NFTCollectorBoy) reported

    @Roku @RokuSupport Please help. Your device will NOT connect to any wireless network. YES, i read your support pages. YES my user and password are correct. YES i restarted the device 20 times. NOTHING WORKS OR CONNECTS. PLEASE HELP.

  • MonicaPysher Calie & Grammy (@MonicaPysher) reported

    @sweetgeorge48 I know what you mean. I'm not very tech smart, and it frustrates me trying to figure out how to switch from Spectrum to Roku or Netflix and back again. I'm always having to get my granddaughter or her boyfriend or my daughter how to do something or fix something on my phone.

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