Roku

Roku Outage Map

The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Roku users affected:

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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Chicago, IL 2
Houston, TX 2
Ashburn, VA 2
Sherburne, NY 2
Rock Hill, SC 2
Dallas, TX 2
Santa Maria, PR 2
Minneapolis, MN 2
Gowanda, NY 1
Craigmawr Beach, ON 1
Jersey City, NJ 1
Paço do Lumiar, MA 1
Springville, NY 1
Sierra Vista, AZ 1
Brooks, AB 1
Itu, SP 1
Pueblo, CO 1
Sioux Falls, SD 1
Schenectady, NY 1
Street, MD 1
Wexford, PA 1
Hardeeville, SC 1
Orlando, FL 1
Petersburg, VA 1
St. Louis, MO 1
Westmont, IL 1
Victoria, BC 1
Nashville, TN 1
Lawrenceburg, TN 1
Walnut Creek, CA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Roku Issues Reports

Latest outage, problems and issue reports in social media:

  • chestertam Chester Tam (@chestertam) reported

    Got Discovery+ for PHP99 a year early (launch is Oct so this might change later) No apps - Roku, iOS and Play store all basically said Not available in your country + no LG TV app at all. I can watch via safari and cast for now. Quality is decent + selection is huge

  • BlaiInsane TALI-BLAIN (@BlaiInsane) reported

    @HBOMaxHelp No error messages. Roku TV.

  • MichaelLMoffatt Michael Moffatt (@MichaelLMoffatt) reported

    Come on @rumblevideo !!! I can’t play ANY video on your app on my iPhone without some random audio playing underneath it. PLEASE FIX THIS CRAP!! It’s been going on at least a week. BTW - fortunately, this doesn’t happen on the Roku app.

  • Ashhole04 Seductive Princess Ashhole (@Ashhole04) reported

    @ComicTyPhoon @hbomax Mine worked really well for a long time until the season finale of Mare of Easttown. I figured that everyone was watching it so it was gonna lag and ended up using my laptop to watch it. Now I've only got it to work once by removing the channel and signing out on my roku.

  • real1776CC CarolinaConservative2 (@real1776CC) reported

    Bought a universal remote that specifically said it was for Samsung and @Roku TVs but doesnt work on my Roku. Anyone happen to know why? So frustrating bc I cant find the remote...

  • ajwinsett jason. (@ajwinsett) reported

    @ComicTyPhoon @hbomax Watch HBO Max on Roku and my phone. No issues. Works fine.

  • AnthonyMassey99 MasseyBoyTv‼️🎥 (@AnthonyMassey99) reported

    @ESPNFANSUPPORT I’m having trouble with my ESPN app on my Roku tv

  • dugless1ders dugless wonders (@dugless1ders) reported

    @_DC86 @fuboTV I had issues w/ freezing but I found it had to do more w/ Hulu live. I switched to @FuboTV and no issues and used Roku with both.

  • ShellieRaygoza Shellie (@ShellieRaygoza) reported

    When are @hbomax & @Roku going to fix this crash issue? I mean really what the hell am I paying for? Can’t even watch a show without it crashing. #hbomax #roku

  • DrunkenOkiee 👀 (@DrunkenOkiee) reported

    @SoonerSportsTV So the OU app on roku TV doesn't work?

  • NightRocc Night Rocc (Rocco) (@NightRocc) reported

    @ComicTyPhoon @hbomax I have Roku and Chromecast, and my Roku TVs lag when trying to use HBO Max specifically, but when i cast with Chromecast, there’s no issues. I genuinely don’t know why the app isn’t well optimized on some TVs, but this has been quite a prominent problem since launch.

  • FantasyCow69 The Fantasy Football Cow (@FantasyCow69) reported

    @MLBONFOX hey I’m streaming the game off my @Roku the picture is dark? Not an issue with my TV. Are there settings I can adjust?

  • ___jackjohnson Jack Johnson (@___jackjohnson) reported

    My Prime Video and Spotify channels are not working. I’ve tried removing them and adding them again and they’re still not working. @Roku @RokuSupport

  • Jerry__Grey Jerry Grey (@Jerry__Grey) reported

    @real1776CC @Roku Some Roku's use Bluetooth remotes, as I recall. Universal remotes that use infrared won't work with those units.

  • TravellingM4N TravellingMan (@TravellingM4N) reported

    @RokuSupport Hi Roku Support. I have a Hisense Roku TV in the UK. Why does Roku not allow me to purchase app downloads? I want to run Google Stadia on my TV OS and would be happy to pay you. Is this lack of certain apps a Roku issue or developer issue?

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