Roku Outage Map
The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Roku users affected:
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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chicago, IL | 4 |
| Phoenix, AZ | 4 |
| Minneapolis, MN | 3 |
| Garland, TX | 2 |
| Ashburn, VA | 2 |
| Buffalo, NY | 2 |
| Columbus, OH | 2 |
| New York City, NY | 2 |
| Benbrook, TX | 1 |
| Tampa, FL | 1 |
| Portsmouth, OH | 1 |
| Uruaçu, GO | 1 |
| Puyallup, WA | 1 |
| Topeka, KS | 1 |
| Conway, AR | 1 |
| Detroit, MI | 1 |
| Houston, TX | 1 |
| Sherbrooke, QC | 1 |
| Hicksville, NY | 1 |
| Timonium, MD | 1 |
| Statesville, NC | 1 |
| Santa Maria, PR | 1 |
| Pleasant Hill, CA | 1 |
| Springfield, NJ | 1 |
| Irving, TX | 1 |
| Broken Arrow, OK | 1 |
| Fort Pierce, FL | 1 |
| Hayesville, NC | 1 |
| Tucson, AZ | 1 |
| Portland, OR | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Roku Issues Reports
Latest outage, problems and issue reports in social media:
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Periodic Audio: Mobile First Hi-Fi
(@periodicaudio) reported
@rybt75 @IansTechYT Yep! Only one of the TVs in my house/office doesn't "auto HDMI" - so I have to press a button on the Roku for it to "work". All the others turn on, see an HDMI device booting and go for it. Interestingly, that one is a TCL with Roku built-in!
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Emily Brown
(@emilyariannab) reported
Brandon is like his families IT person lol they be calling him for everything "How do I get my email on my phone?" "My Roku is not working"
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GoAnimate Title Generator Bot
(@GoAnimateTitles) reported
The Awful Life of Nintendo: Return | S3 Ep.44 : Roku Kun The Vyonder scams Cyan Studios9856 POE
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NFT Collector
(@NFTCollectorBoy) reported
@Roku your support is terrible. i have the express roku. it DOES NOT connect to my netowkr. at all. all your support is useless and i cant talk to anyone!!!!! HOW DO YOU GET IT TO CONNECT TO MY NETWORK. my user is correct. password is 100%. restarted it 20 times.!!!!! HELP
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Kitch
(@Joaker63) reported
@xerxesbigboy Watched an episode on Roku TV last Sunday late, it was awful.
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Colin Hicks
(@ColinHicks24) reported
Hey @CBS your Roku app is the absolute worst. Haven’t been able to watch golf the past 2 tournaments. Please fix
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Alex Katz
(@katzybeats) reported
@nbc @Roku volume issues on the #SuperBowl broadcast. Any word on a fix?
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Brooklyn Kid
(@egrdigital) reported
Just remembered the @nbc app audio on @roku is ****. How is it that they haven’t fixed this audio issue? 🤦🏻 #SuperBowl #NBC
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Maria
(@ZiaZizze) reported
@Roku Please fix the volume issue with NBC app!!!!
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Mike Tasma
(@mtasmam2k) reported
@RokuSupport @BenitaJoy I have the exact same issue on Showtime Anytime with our 2020 Roku Ultra!
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Tom Wilson
(@ratnerstar) reported
Basically she went to go watch Prime Video on her Roku TV and it told her there was a problem with her subscription and she needed to call a number to fix it, what follows from there is obvious
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definitely not advice
(@stillnotadvice) reported
As much as I love the Roku system, I don’t want to use my phone as a remote and I sure don’t like changing batteries every other day. The same batteries last a lifetime in other remotes. When will you fix this issue?
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Aubrey Bloom
(@aubreybloom) reported
@chumbleycolton @JArnoldTAMU85 I don’t have this problem with HBO on Roku but ESPN is baaaaad. I have to log in like every other time based on the lunar phase and current exchange rate with the Peso.
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NFT Collector
(@NFTCollectorBoy) reported
@Roku @RokuSupport Please help. Your device will NOT connect to any wireless network. YES, i read your support pages. YES my user and password are correct. YES i restarted the device 20 times. NOTHING WORKS OR CONNECTS. PLEASE HELP.
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Calie & Grammy
(@MonicaPysher) reported
@sweetgeorge48 I know what you mean. I'm not very tech smart, and it frustrates me trying to figure out how to switch from Spectrum to Roku or Netflix and back again. I'm always having to get my granddaughter or her boyfriend or my daughter how to do something or fix something on my phone.
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