Roku Outage Map
The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Roku users affected:
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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Seattle, WA | 8 |
| Houston, TX | 4 |
| Zapopan, JAL | 4 |
| Portland, OR | 4 |
| Dallas, TX | 3 |
| Phoenix, AZ | 3 |
| Denver, CO | 3 |
| João Pessoa, PB | 2 |
| Elgin, IL | 2 |
| Mesa, AZ | 2 |
| Orlando, FL | 2 |
| New York City, NY | 2 |
| Aurora, IL | 2 |
| Oklahoma City, OK | 2 |
| Middletown, CT | 2 |
| San Diego, CA | 2 |
| Mexico City, CDMX | 2 |
| Albuquerque, NM | 2 |
| Aurora, CO | 2 |
| Belo Horizonte, MG | 2 |
| Crawfordsville, IN | 1 |
| Mentor, OH | 1 |
| Caldwell, ID | 1 |
| Spokane, WA | 1 |
| Brasília, DF | 1 |
| Columbus, OH | 1 |
| New Delhi, NCT | 1 |
| Nova Santa Rita, RS | 1 |
| Dayton, OH | 1 |
| Lynchburg, VA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Roku Issues Reports
Latest outage, problems and issue reports in social media:
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Allen Kim
(@kimanjome) reported
@RokuSupport I am one of 1000s who have the Roku Express+ with dead batteries every 72 hrs. Roku knows about this huge problem. Sent an email, no reply. What next?
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Michael Goddard
(@gridironmike) reported
I'm having a @netflix on @Roku problem with shows pausing. Signal strength is excellent and download speed is 27Mbps, well above Netflix's minimum requirements. None of my other streaming services encounter the dreaded spinning wheel of lost signal. Recommendations?
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Carlton M. Campbell
(@CMCampbellSr) reported
@redboxcare I can login to my redbox account on my laptop as well as my phone, but can't on my Roku Stick. It keeps giving me "Sign In Failed Your email or password is incorrect." I know for sure I am entering them both in correctly and have tried numerous times.
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💗
(@bakedinLA_) reported
Somebody at work (customer) stole the roku control 😒😒😒😒
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hospitaliano purveyor
(@AudibleFalafel) reported
@mailekinz Certain apps crash alot but that's about it. Ive come to realize roku has the shittiest operating system for any smart tv ive ever used. My Samsung TV runs fine, never crashes and has more features.
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James Belkin
(@Jbelkin1) reported
@jimmylittle @AlphaNeutral @waltmossberg I just refuse to believe this is a real sentiment. The Apple TV is a great piece of hardware. The UI and remote are garbage. Fire TV stick is a terrible hardware AND software. Chromecast not having a remote until recently immediately disqualifies it. Roku UI better than most.
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Beau Denison
(@Beau_Denison) reported
Even though I am first and foremost a @Roku user, I have noticed that the @YouTube app on my #RokuTV doesn't crop the picture to a 4:3 format for non-HD content, but does on every other app so I'm using my @AppleTV as a backup. Hopefully, YouTube can fix the bug. #Tech #AppleTV
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Hanna Villa
(@hannakvr) reported
So @Roku acquired @Quibi content for less than $100M... i can't help but chuckle. Still a big L.
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jhoech
(@jhoech2) reported
@CarolynBelgum Hate to offer this as a solution, but I just upgraded to the Roku "Ultra LT". It solved all my problems my 4-year old Roku3 was having(buffering delays). Is working wonderfully.More memory and faster processor. The "Ultra LT" is less expensive than the "Ultra" and only in Walmart
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iAmRockinRich
(@iamrockinrich) reported
@RokuSupport is the @NFL app ever going to work with “new” Roku devices? I can log in on my oldest Roku stick but can’t on any of my new ones.
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Carolyn Belgum
(@CarolynBelgum) reported
@jhoech2 Thanks. Ive tried everything. I may eventually upgrade but I may just go back to my firestick. I didnt have this problem until I got roku.
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Alexis Lopera
(@AlesisLopera) reported
@RokuSupport hi, I’ve just received my new Roku, it says includes 1 free month of @DIRECTVGO but I haven’t received any promotional code or something like that to activate it, could you please help me?
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Gina M
(@ginamazzeismith) reported
@WindingDot Probably won’t help you but we’ve had good luck wit Roku streaming device and a Roku TV.
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Blaise Aboh 🦅
(@AimLEGEND_) reported
And well, I've had no urge to play PS either. I can count how many times I've watched TV in recent times, as wahala and work no gree finish. I just remembered that I have a new Roku ultra in this house. Oh well. I'd make the same decision over again.
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Arsenal Pointes
(@Erik_LP_) reported
@7amkickoff @ESPNPlusHelp No issues here Tim, I'm on Roku TV, wireless connection. Comcast, but a low level plan. Chromecast never good for me, and I'm a heavy Google user
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